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Shawbrook Group PLC

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Employees 501-1000
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FY2017 Annual Report · Shawbrook Group PLC
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Shawbrook Group plc 
Annual Report & Accounts 2017

Proudly different

Proudly different

Word

Contents

Strategic report
The Strategic report provides readers with a holistic  
picture of Shawbrook’s business model, strategy,  
2017 performance and future prospects.

1 

2  

4 

6  

7 

9  

The difference in being different

Basis of preparation

Our business 

Chairman’s statement

Chief Executive Officer’s statement

Our strategy

10   Our business model

12  

24  

Business review

Risk management report

42   Corporate social responsibility

Corporate governance report 
In this section we set out our commitment to the  
highest standards of corporate governance in line  
with UK best practice, our approach to remuneration  
and Directors’ Responsibilities. 

47 

50 

76 

81 

85 

86 

Corporate governance report

Board of Directors

Directors’ Remuneration Report

Directors’ report

Statement of Directors’ responsibilities

Independent Auditor’s report

Financial statements 
The financial statements comprise of the statutory  
financial statements and notes to the accounts for 2017.

94 

95 

96 

97 

98 

Consolidated statement of profit and loss  
and other comprehensive income

Consolidated and Company statement  
of financial position

Consolidated statement of changes in equity

Company statement of changes in equity

Consolidated and Company statement  
of cash flows

99 

Notes to the financial statements

167  Glossary

shawbrook.co.uk

twitter.com/shawbrookbank 
twitter.com/shawbrookbroker

linkedin.com/company/shawbrook-bank

The difference in  
being different

Shawbrook is a growing UK specialist bank. Our approach  
to lending and savings is founded on the simple and good  
old-fashioned quality of good sense.

What sets us apart is the deep relationships we develop with our 
customers and business partners. We take the time to get to know 
them; we learn more about their specific needs and this allows us  
to identify and tailor the products that will help them to maximise  
their opportunities. 

Our chosen target markets are selected carefully and are ones that 
are poorly served by the mainstream banks. We are determined 
to support our customers and business partners by being highly 
engaged, straightforward, agile and easy to do business with. 

Drawing on a deep understanding of our clients’ businesses  
and our specialist knowledge, we offer a clear proposition  
and certainty in the markets in which we operate. 

We use our experience and judgement to make decisions  
that balance risk, return and customer needs. 

Shawbrook – Proudly different.

How we’ve done 2017 key highlights

How we have 
delivered 
against our 
strategic pillars

Achieve strong 
risk adjusted 
returns

Maintain 
excellent  
credit quality

5.4%

Stable NIM1 
throughout 2017

53bps

Cost of risk

Progressively 
increase 
originations

Maintain 
conservative 
foundations

Enhance  
customer  
focus

20%

Increase in loan book  
to £4.9bn

12.9%

19.1%

CET1

Total Capital 
Ratio

89%

Customer satisfaction*

*As conducted in our 2017 Charterhouse survey

1. Refer to the Glossary on page 167 for definitions

1

Basis of preparation

The statutory results have  
been prepared in accordance 
with International Financial  
Reporting Standards (IFRS).  
Where appropriate, certain 
aspects of the results are 
presented to reflect the Board’s 
view of the Group’s underlying 
performance without distortions 
caused by non-recurring items that 
are not reflective of the Group’s 
ongoing business activities. 

Underlying results should be considered in addition 
to, and not as a substitute for, the Group’s statutory 
results, and the Group’s presentation of underlying 
results should not be construed as an indication that 
future results will be unaffected by exceptional items. 
Underlying results have limitations as analytical 
tools, and they should not be considered in isolation 
or as substitutes for analysis of the Group’s results as 
reported on a statutory basis. Limitations may include, 
but are not limited to, the following:

 ■ they may not reflect every cash expenditure, future 
requirements for capital expenditure or contractual 
commitments; and

 ■ they may not reflect the impact of earnings or 

charges resulting from matters the Directors consider 
not to be indicative of ongoing operations.

Because of these limitations, underlying results are 
not intended as an alternative to the Group’s statutory 
results or as an indicator of the Group’s operating 
performance. The Group compensates for these 
limitations by using underlying results, along with  
other comparative tools, together with statutory results, 
to assist in the evaluation of operating performance.

The following items have been excluded from 
underlying results: 

 ■ Costs of £13.2 million include expenses incurred 
during the year in relation to the offer from  
The Marlin Consortium for the entire share  
capital of Shawbrook Group plc.

 ■ IFRS 2 charges amounting to £5.9 million were 
recognised in 2017 in respect of share-based  
awards made to employees that vested on The  
Marlin Consortium gaining control of Shawbrook 
Group plc. IFRS 2 charges recognised in 2016 
amounting to £2.2 million related to share-based 
awards to Steve Pateman, Chief Executive Officer, 
which were fully satisfied by Special Opportunities 
Fund (Guernsey) LP. This was the result of a one-off 
award for compensation against forfeited long-term 
incentives at a previous employer.

 ■ Corporate activity costs of £0.4 million in 2017 
relate to the cost of the incremental deposits 
raised to prefund the acquisition of a c.£190 million 
portfolio of property loans at the end of Q3 2017, 
which completed at the end of November 2017. 
In 2016 the costs of £1 million related to the cost 
of the incremental deposits raised to prefund the 
acquisition of the c.£300 million portfolio of property 
loans at the end of 2015, which completed in H2 
2016. In both instances, during the period between 
acquisition and completion, the portfolio was funded 
by the vendor due to the length of the transition 
period, and reimbursed by Shawbrook, thus resulting 
in Shawbrook paying to fund the portfolio twice.

International Organisation of Securities Commissions 
regulation does not permit adjustment for items that 
are reasonably likely to occur in the foreseeable future, 
or activities that affected the entity’s recent past, when 
considering underlying results as in their experience 
there are rarely circumstances where an explanation 
is sufficiently robust to result in restructuring costs or 
impairment losses being described as non-recurring. 
In addition, European Securities and Markets Authority 
regulation states that items which affected past periods 
and will affect future periods – such as restructuring 
costs or impairment losses – will rarely be considered  
as non-recurring, infrequent or unusual. 

2

Shawbrook Group plc Annual Report and Accounts 2017Profit and Loss 

Interest income, net fee and operating lease income 

Interest expense and similar charges 

Net operating income 

Costs and provisions for liabilities and charges 

Impairment losses on financial assets 

Statutory profit before taxation 

Income tax charge 

Statutory profit after taxation, attributable to owners 

Underlying adjustments

Project Marlin costs 

IFRS 2 charge 

Corporate activity costs 

Underlying profit before taxation 

Income tax on an underlying basis 

Underlying profit after taxation, attributable to owners 

Comparison of statutory KPIs to underlying KPIs1 

2017 
£m 

2016 
£m

314.7   

292.7

(76.0 ) 

(83.1 )

238.7   

209.6

(128.9) 

(97.1 )

(23.3 ) 

(24.3 )

86.5   

88.2

(25.3) 

(23.4 )

61.2   

64.8

13.2   

5.9   

0.4  

–

2.2

1.0

106.0  

91.4

(26.8) 

(24.3 )

79.2   

67.1

Gross asset yield (%) 

Liability yield (%) 

Net interest margin (%) 

Management expenses ratio (%) 

2017 

2016

Statutory  Underlying 

Statutory  Underlying

7.1  

(1.7 ) 

5.4  

(2.9 ) 

7.1  

(1.7 ) 

5.4  

(2.5 ) 

7.8  

(2.2 ) 

5.6  

(2.6 ) 

7.8

(2.2 )

5.6

(2.5 )

Cost of risk (%) 

(0.53) 

(0.53) 

(0.64 ) 

(0.64)

Return on lending assets before tax (%) 

Return on lending assets after tax (%) 

Return on tangible equity (%) 

Cost to income ratio (%) 

2.0  

1.4  

15.1  

54.0 

2.4  

1.8  

19.5  

45.9 

2.3  

1.7  

18.8  

46.3 

2.4

1.8

19.4

45.1

Average principal employed (£m) 

4,424.9 

4,424.9 

3,769.3 

3,769.3

Customer loans (£m) 

4,880.4 

4,880.4 

4,088.5 

4,088.5

1  Refer to the Glossary on page 167 for KPI definitions and calculations.

3

Strategic reportCorporate governanceFinancial statements 
 
 
 
 
 
Our business

What we do

Shawbrook is a specialist UK lending and savings bank focused on  
Property Finance, Business Finance and Consumer Lending and savings.  
We differentiate ourselves by concentrating on markets where our specialist 
knowledge, judgement and personalised approach to underwriting offers 
us a competitive advantage. This supports attractive, stable returns and 
sustainable growth, and also benefits businesses and consumers in parts  
of the market which continue to be poorly served by mainstream banks.

Our divisions

Property Finance

Business Finance

Consumer

The Property Finance division 
has a well diversified product 
range with both residential and 
commercial mortgage offerings.

The Business Finance division 
offers an extensive product 
range, enabling it to provide a 
comprehensive suite of services  
to address the needs of the UK 
SME market.

£3.2bn

Customer loans

£1.1bn

Customer loans

The Consumer division offers 
a broad range of lending and 
savings products enabling it  
to provide unsecured loans  
to consumers for a variety  
of purposes in addition to  
a range of savings products.

£0.6bn

Customer loans

Read more about 
Property Finance

12

Read more about 
Business Finance

16

Read more about 
Consumer

20

4

Shawbrook Group plc Annual Report and Accounts 2017Our differentiated approach 
The Shawbrook way 
A customer led approach...

Specialists

Thoughtful decision making  
through judgement

Driven by customer needs

Innovative and tailored products

Focus on quality

Read more about  
Our business model

10

Our  
values

Our  
people and 
community

We are expert:  
We are quietly 
confident and 
enabling.

671

Employees 
(period average)

We are driven:  
We are ambitious  
and passionate.

52

Charities supported

Our five 
strategic 
pillars

Achieve strong risk  
adjusted returns

Maintain excellent  
credit quality

Progressively increase 
originations

Maintain conservative 
foundations

Enhance customer  
focus

We are 
practical:  
We are down to earth 
and pragmatic. 

We act with 
integrity:  
We are thoughtful  
and responsible.

Male

58%
42%

Female

Gender split

5

Strategic reportCorporate governanceFinancial statementsChairman‘s statement
Iain Cornish

I am delighted to introduce 
this year’s Annual Report  
& Accounts, in what has 
been another successful 
year for the Group in 2017, 
with continued growth 
across the business.

The Group has achieved a strong performance,  
with underlying profit before tax of £106 million  
and an underlying return on tangible equity of 19.5%. 
We are confident that our clear and consistent  
strategy and the disciplined implementation  
of our business model will ensure we continue  
to support our clients and generate good  
returns even in a more uncertain environment. 

Accelerating our strategy
Clearly a significant event in 2017 has been the  
Board’s decision ultimately to accept a bid from  
the Marlin Consortium (a private equity consortium  
of Pollen Street Capital and BC Partners). Throughout 
the offer process the Board considered the interests of 
the independent shareholders and other stakeholders 
at every phase, and notwithstanding the significant 
time consumed by this, the Executive management 
team did a tremendous job in continuing to keep 
focussed on the progression of the business.

Commitment to strong governance
The Board’s responsibility to provide strong and 
effective governance remains paramount. Throughout 
2017 we aligned to the provisions included within the UK 
Corporate Governance Code (the Code) as detailed 
within the Corporate Governance Report. We remain 
committed to strong governance standards and we 
have worked closely with our new Shareholder to ensure 
that the Board can operate independently and continue 
to protect the interests of all stakeholders. 

During 2017 the Board welcomed the appointment  
of Andrew Didham, Independent Non-Executive 
Director and Chairman of the Audit Committee,  
Cédric Dubourdieu, Non-Executive Director and  
Dylan Minto as Chief Financial Officer. I believe the 
Board is well placed to provide effective oversight  
of the Group in the delivery of its strategy. 

Our communities
We remain committed to investing in the communities 
we are part of, whether that is within Shawbrook 
through development of our people; our local 
communities through volunteering and fundraising; 
or the broader UK economy through lending to 
businesses, landlords, house builders or personal 
customers. We are also committed to strong  
corporate responsibility.

Outlook
I am highly confident in the capability of the Group, 
with an Executive Management team with strength and 
depth, and the excellence of colleagues throughout the 
business to continue delivering growth and value into 
the future. During the year I took the decision that with 
the change in ownership it was an appropriate time to 
step down. Finally, I would like to express my gratitude 
to all my colleagues over the last three years for the 
support they have given to me and to the Group.

Iain Cornish 
Chairman

6

Shawbrook Group plc Annual Report and Accounts 2017Chief Executive Officer’s statement
Steve Pateman

2017 was another year of 
considerable progress for 
Shawbrook and one of great 
change with the company 
accepting a bid from the 
Marlin Consortium valuing 
the company at c.£850 
million in July and de-listing 
its securities in August. 

Our Property business grew 27% to £3.2 billion albeit 
adversely impacted in the final quarter by changes to 
our underwriting criteria in second charge mortgages; 
Consumer grew 33% to £0.6 billion as our Personal and 
Retail Finance franchises gathered momentum whilst 
maintaining origination levels in our maturing Home 
Improvement and Holiday Ownership businesses. 
Business Finance held flat at £1.1 billion and remained  
a highly competitive market whilst the Regional Business 
Centres continued to establish themselves, Specialist 
Asset Finance had a record year and was offset by a 
high level of redemption in Wholesale Finance where 
pricing has moved outside our return criteria.

We continued to bring new products to the market 
with the launch of the Motor Flexiloan in Consumer in 
partnership with the RAC, expansion of our first charge 
mortgage business into more complex mortgage 
products and the introduction of further specialist asset 
classes in Asset Finance, agriculture and renewables. 

7

The change in ownership creates a stable and 
supportive shareholder base upon which to build a 
medium term plan to develop our existing business 
recognising the opportunities and challenges that 
will arise from the pace of technological change and 
how this impacts both our traditional distribution and 
servicing methodologies as well as the ongoing changes 
within the banking market as the mainstream banks 
refine their risk appetite, capital planning in preparation 
for Basel 4 and distribution leaving many business and 
personal customers looking for banking providers that 
have a more accommodating risk appetite.

Shawbrook was created to serve customer markets  
with an adjacent risk profile to the mainstream providers 
but to do so with thoughtful and considered underwriting 
rather than rely purely on scorecards, models and 
algorithms, all of which have a part to play in an  
effective risk management model; our approach  
to risk management was once again a core strength 
with our underlying cost of risk at 0.53% on a customer 
loan book which grew 20% to £4.9 billion.

Our markets continued to be challenging reflecting the 
impact of high liquidity on both competitive pricing and 
risk appetite; by maintaining an appropriate discipline 
we were able to hold our NIM at 5.4% offsetting margin 
compression by improving funding costs. 

Strategic reportCorporate governanceFinancial statementsChief Executive Officer’s statement continued 

Our Jersey business continued to grow and in 
December we completed the acquisition of the Royal 
Bank of Scotland International offshore portfolio in 
partnership with Investec. We have now staffed and 
opened seven Regional Business Centres and these will 
also house our growing Development Finance business 
which from a standing start in 2017 now has committed 
facilities of c.£110 million. We also successfully adapted 
our buy to let business to the revised underwriting 
regulatory standards introduced in September. 

Profitability was impacted by the one-off costs incurred 
on the change in ownership and on an underlying 
basis was up 16%; whilst the outlook for the economy is 
challenging reflecting the uncertainty around how the 
UK will exit the European Union and we would expect 
price and risk competition to remain intense, we believe 
that our product diversity will allow us to maintain our 
levels of organic growth and there will continue to  
be modest inorganic opportunities. Accordingly, we 
took the opportunity in December to strengthen our 
capital base with the successful issue of £125 million  
of Additional Tier 1 securities.

Our strong income growth has allowed us to continue 
to invest in the franchise with headcount increasing 
to 671 (2016: 569). Our underlying cost to income ratio 
increased to 45.9% as we invested for the future and 
continue to plan to reduce this further to 35% by 
2020, notwithstanding the investment required to 
maintain and enhance our IT architecture. The strong 
disciplines applied to capital allocation, underwriting 
and investment allowed us to deliver a RoTE of 19.5%, 
however we are carrying surplus levels of capital to 
support growth with a Total Capital Ratio of 19.1% and 
continue to target RoTE in the range of 22-25%. 

I would like to close by thanking my colleagues  
for their contribution to the business over the last 
12 months, to the Board for their continued support 
and to Iain Cornish whose counsel I will miss when he 
passes on the role of Chairman to his successor. Iain 
has guided the Group through a challenging period 
following the Initial Public Offering in April 2015 and  
it is appropriate to thank him for his contribution to  
the significant progress we have made in building  
the banking business we have today. 

“ The strong disciplines 

applied to capital allocation, 
underwriting and investment 
allowed us to deliver a RoTE1  
of 19.5%”

Steve Pateman 
Chief Executive Officer

1. Refer to the Glossary on page 167 for definitions

8

Shawbrook Group plc 
Annual Report and Accounts 2017

Strategic report

Corporate governance

Financial statements

Our strategy

Our five  
strategic pillars

How we will achieve these

1

2

3

4

5

 ■ Continue to identify specialist lending sectors 

 ■ Achieve strong returns whilst maintaining high quality 

underwriting standards 

 ■ Ensure that the loan book is sustainable over the long term  

when markets may not be so benign

Achieve strong  
risk-adjusted returns

Maintain excellent  
credit quality

Progressively increase 
originations

 ■ Increase organic originations 

 ■ Continue to identify and carefully enter adjacent  

specialist markets 

 ■ Further increase diversification

Maintain conservative 
foundations

 ■ Conservative approach to risk management 

 ■ Prudently positioned capital, funding and liquidity

Enhance customer  
focus

 ■ The SME Champion – we meet the needs of poorly  

served markets 

 ■ Consumer specialists – we serve sectors where our products  

and high degree of choice differentiate our offer 

 ■ Exploit leading edge technology to enhance customer 

experience and drive efficiencies 

9

Our business model
A unique model  
for a ‘proudly 
different bank’...

We differentiate ourselves  
by concentrating on markets 
where our specialist knowledge 
and personalised approach 
to underwriting, offer us a 
competitive advantage. 

This supports attractive, stable returns and sustainable growth, and also 
benefits businesses and consumers in parts of the market which continue 
to be poorly served by mainstream banks. Fundamental to our success is 
a relationship focus which puts the interests of our customers and business 
partners at the heart of everything we do, built on a culture which stresses  
the use of our experience and judgement to make decisions that balance  
risk, return and customer needs.

1.

The Shawbrook way. A customer led approach…

Specialists

Thoughtful 
decision 
making

Driven by 
customer 
needs

Innovative 
and 
tailored 
products

Focus on 
quality

We use our expertise and judgement to make individual decisions that balance risk 
and return with customer needs.

2.

where we leverage our key differentiators...

Our ability to serve markets where there is a structural supply and demand imbalance.

   Our people

   Unique expertise

   Deep relationships with customers  

and business partners

   Diversification across core asset  

classes and new markets

   Specialist underwriting

   Thoughtful innovation

10

Shawbrook Group plc Annual Report and Accounts 20173. 

across our carefully 
selected markets...

4. 

to our 
customers...

6. 

to create value for 
all our stakeholders.

SMEs

Landlords

Property Finance

Homeowners

Consumers

Business Finance

Savers

5. 

through direct and 
indirect channels...

Established distribution 
channels with wide reach 
through business partners, 
intermediates and directly 
to customers.

Business partners 
/ Customers

89%

customer
satisfaction1

Our customers

84%

partner
satisfaction2

Our partners

50+

charities
supported

Our communities

Consumer Finance

Underpinned by exemplary risk management, strong governance and our pragmatic culture

How we create value

Customer 
deposits

Existing loan book 
OR Originations

Lend to poorly 
served customers

Interest 
charged

=

Strong 
Returns

1 Charterhouse customer survey, Q4 2017. 
2 Property Finance partner surveys, Q2 2017 – Partner satisfaction regarding product proposition.

11

Strategic reportCorporate governanceFinancial statementsBusiness review 
Property Finance

We provide finance to the  
specialist residential investment  
and commercial property market,  
to professional property investors 
and SME owner occupiers together 
with a range of first and second 
charge and complex mortgages  
for personal customers.

Property.

Activity
The Property Finance division has a well diversified 
product range with both residential and commercial 
mortgage offerings. Within these broad markets, we 
actively specialise in the following areas:

 ■ Residential: serving homeowners primarily through 

second charge mortgages and specialist first charge 
mortgages.

 ■ Commercial: serving property professionals in both 
residential and commercial investment markets 
through the provision of traditional mortgages 
and also through both short-term lending, and 
development finance to established SME house 
builders and well established SME owner occupiers. 

The division’s products are distributed, in the main, 
through the mortgage intermediary market,  
leveraging long established relationships  
and a highly regarded brand. 

12

Shawbrook Group plc 
Annual Report and Accounts 2017

Strategic report

Corporate governance

Financial statements

Differentiation
The Property Finance division is our most mature business, built on 
foundations of strong, long standing relationships with mortgage 
brokers and intermediaries, working hand in hand to deliver 
exceptional service and positive outcomes for our customers. 

We have continued to develop our product range and innovate  
our approach so we can offer our customers more choice and  
a timely and well considered response. For example, during 2017,  
we introduced a new ‘lending into retirement’ mortgage proposition  
as well as a complex first mortgage product whilst developing our 
award winning Electronic Application In Principle (EAIP) system,  
and expanding our distribution in both residential and commercial 
mortgages to leverage the broader network distribution. Our 
Development Finance business agreed facilities of c.£110 million  
from a standing start.

Our specialist knowledge and deep sector expertise allow us to 
continue to provide thoughtful judgement and a personal service 
whilst utilising technology to support process improvements and 
response times. We operate selectively within extensive markets 
and our specialist approach continues to resonate with customers. 
Each loan is manually underwritten, allowing our teams to provide 
pragmatic and good sense solutions. As with all our divisions, we 
continue to maintain a sensible and clearly defined risk appetite 
which, allied to our robust underwriting processes, positions us 
appropriately through the cycle. The breadth of our product range, 
combined with the exceptional service levels delivered by our teams, 
continue to receive industry accolades. We received a total of  
13 awards during 2017.

Residential 
Our residential proposition remains predominantly focused on  
the second charge mortgage market. We provide a wide range  
of secured loans, principally to prime borrowers for a variety of 
purposes including home improvements, loan consolidation  
and large consumer purchases.

During 2017, our second charge mortgage proposition has continued 
to evolve and we launched a broader suite of products and pricing 
points in December 2017. This new proposition provides the broker 
community and our customers with a clearer understanding of our  
risk appetite and has allowed us to become more competitive in  
the pricing options we are able to offer.

Whilst remaining committed to maintaining our prominent position 
in the second charge mortgage market, we have made progress 
with our plans to diversify into specialist segments of the first charge 
market. In 2017, we launched a range of ‘lending into retirement’ 
products and started to write complex first charge mortgages; we 
continue to explore other segments where our pragmatic approach 
can deliver good outcomes for carefully identified customer segments 
and would expect to launch further first charge propositions in 2018.

13

Commercial
Our activity in the commercial markets remains 
focused on providing financing to property 
professionals for investment, refurbishment or 
redevelopment and to SMEs for owner-occupied 
property. Specialist buy-to-let (BTL) mortgages  
remain a significant part of our activity and we  
have seen strong growth during the year. 

We have progressed with our ambition to develop a 
capability within the development finance market, 
and we have continued to build a dedicated and 
experienced team. Our early engagement in the 
market has reaffirmed our confidence in our product 
design and capability to offer a selective service to 
professional SME house builders, many of whom we 
have existing relationships with. Allied to the distribution 
reach we have with our intermediary partners, we  
have adopted a controlled entry into this market,  
validating our principles regarding risk appetite and  
customer service delivery. We will continue to expand  
this throughout 2018 and leverage the presence and  
profile of our Regional Business Centres (RBCs) network 
across the UK.

“ In today’s market, you need a 

bank that can keep up with the 
demands placed on its customers. 
Shawbrook understands these 
demands and removes a lot of the 
stress that comes with refinancing 
on a scale that the high street 
cannot match. Their continuing 
growth and support makes them 
the obvious choice for investors”

  Mr Geoff Knight  
Joy International 

14

Shawbrook Group plc 
Annual Report and Accounts 2017

Strategic report

Corporate governance

Financial statements

Outlook
Whilst the BTL market is forecast to contract further in 
2018 as a result of the cumulative effect of tax changes 
on investors, there will continue to be a positive shift 
towards the professional segment, in which we 
specialise, and this asset class remains an attractive 
one for long term investors underpinned by favourable 
supply/demand dynamics in UK housing; we would 
thus expect to be able to grow our share and flow 
whilst also looking at options to participate in the 
wider BTL market.

We have taken steps to improve the breadth and 
depth of our second charge portfolio of products  
and having undertaken a soft launch of our complex 
first charge products, would expect to expand this 
range in 2018 whilst building out options to respond 
to the impact of technology on the distribution of 
residential mortgages.

Development Finance offers significant opportunity 
as the Government seek to encourage supply of new 
housing and where smaller house builders continue  
to find it hard to access attractively priced and 
sensibly structured funding support; we have built 
a small business from scratch in a market that has 
annual flow of up to £3 billion and are confident that 
by utilising the Group’s RBC presence, we can scale 
this business towards a £1 billion portfolio over the 
medium-term through a combination of organic 
growth and strategic partnerships.

15

1. Regional Business 
Centres: we have seven 
RBCs which provide 
our full suite of debt 
financing solutions  
to local SMEs.

2. Structured Finance: 
provides finance to 
companies that in  
turn provide a mix  
of consumer and  
SME funding; finance  
is secured over a pool  
of portfolio receivables.

4. Shawbrook 
International Limited: 
provides a range of 
consumer, property  
and SME financing 
solutions in Jersey.

3. Specialist Asset 
Finance: leasing and 
hire purchase finance 
solutions in specialist  
UK SME market 
segments including 
marine and aviation, 
healthcare, taxis, 
technology, agriculture 
and renewables.

Business review
Business Finance 

Business 
Finance.

Activity
Business Finance’s primary focus is on providing  
debt based financing solutions to support SME 
businesses through a combination of asset  
finance, working capital finance, commercial 
mortgages and growth capital; finance is  
predominantly secured over a pool of assets.

Business Finance operates through:

Differentiation
Business Finance provides a range of debt based 
financing solutions targeted on the SME market 
working with companies whose risk profile or product 
needs sit outside the appetite or capabilities of the 
mainstream banking providers.

Whilst our focus remains predominantly on providing 
finance secured over fixed soft and hard assets, 
pools of receivables, or commercial property,  
we can provide unsecured working capital where  
there is evidence of sustainable earnings and  
growth capital to support expansion of an existing 
business helping to grow future earnings. The 
combination of our sector expertise and regional 
presence provide the foundation for thoughtful 
underwriting helping to provide solutions that  
meet the needs of our customers.

We believe that there is significant potential  
to develop our Business Finance proposition  
and we were pleased to appoint Ian Cowie as  
Managing Director, Business Finance in April;  
Ian brings considerable experience from his  
time with Royal Bank of Scotland where he led  
many of their corporate, commercial and asset  
financing businesses. Whilst competition and  
strong level of liquidity have challenged historic 
margins and risk appetite, there remains room for  
a specialist proposition and this was reflected  
in the maintenance of our NIM at 7%.

16

Shawbrook Group plc Annual Report and Accounts 2017Regional Business Centres (RBCs)
In 2017, the Group developed the Regional Business 
Centre model, establishing a network of seven 
centres in Maidstone, Dorking, Bristol, Birmingham, 
Manchester, Leeds and Glasgow bringing together our 
existing field based sales teams in Asset and Invoice 
Finance. These new centres provide the foundations 
for a national network of teams providing advice, 
execution and in-life management for complex non-
standard asset, working capital, property and growth 
finance solutions. New business is originated through 
direct channels, particularly as regional teams begin 
to integrate with local professional communities, and 
also through commission based intermediaries via 
broker managers based in each RBC. 

The RBC network is at the heart of the Business 
Finance division, giving us a physical footprint across 
the UK, allowing us to work with businesses, brokers 
and advisors in their own communities. Investing in  
a physical presence and recruiting more specialists  
to supplement our existing teams are a clear sign  
of our commitment to this market.

Specialist Asset Finance (SAF)
A portfolio of asset finance businesses offering 
solutions tailored to the specific dynamics of a number 
of niche and specialist markets, including agriculture, 
marine and aviation, healthcare, taxi, technology and 
paper professionals. Origination is both direct and via 
specialist brokers.

Across SAF, the balance of old and new businesses 
has delivered a real advantage. Technology is a new 
specialist sector for us but we have already delivered 
some significant and exciting transactions, which  
has given us real credibility in this market; similarly, 
with agriculture. 

Our more established sectors including marine 
and aviation, healthcare and taxi have performed 
impressively, showing year on year growth of 32%  
and delivering some landmark transactions.

“ The ongoing relationship is 

important to us. Since inception, the 
Shawbrook team has been actively 
engaged in what we are looking to 
achieve, providing a service that is 
supportive and pragmatic as well as 
flexible. With the transaction with 
Shawbrook completed, all of the 
constituent parts are now in place 
to deliver our next phase of strong 
commercial growth.”

“ Graham Stott 

Group Finance Director of Dudson Limited

17

Strategic reportCorporate governanceFinancial statementsBusiness review
Business Finance continued 

Structured Finance (SF)
A London based team offering access to wholesale 
funding through both Block Discounting and Wholesale 
Finance facilities. Clients vary from early-stage fintech 
platform funders through to established regional 
specialist lending businesses. Origination is direct.

The SF business has faced significant pressures in its 
market throughout 2017, driven largely by aggressive 
pricing from a number of new and established 
providers, but across Wholesale and Block we have 
continued to attract and retain a high quality franchise 
with attractive risk and reward characteristics which is 
testament to the expertise within the team. Under new 
leadership, the team is now focussed on broadening its 
proposition whilst delivering the highest levels of service 
that has helped to set Shawbrook apart in this market.

“ We have found Shawbrook to be very 
familiar with the unsecured consumer 
finance arena in which we operate and 
how to assess the risks. The team at 
Shawbrook immediately demonstrated 
a clear understanding of our operating 
model and leveraged their institutional 
knowledge and experience to support 
the build out of our procedures, 
processes and infrastructure.”

  Julia Throop 

Managing Director, PayBreak

Shawbrook International Limited (SIL)
Shawbrook International houses the expansion 
of the complete Shawbrook proposition into 
the Channel Islands, where there is demand for 
our approach and portfolio of solutions. Able to 
draw upon the scale, expertise and capabilities 
of the wider Group, SIL is able to offer personal 
loans, asset finance, development finance and 
motor finance. SIL have also recently launched 
a partnership with Jersey Post which extends 
the reach and profile of the Group on the island. 
Deal flow is currently driven by brokers and 
intermediaries, but continued to focus on building 
the brand on the island is helping to establish SIL’s 
direct proposition.

As SIL approaches its first anniversary, it is 
now looking to extend its reach into Guernsey 
after making significant progress in Jersey. The 
acquisition of the offshore asset finance loan book 
from Lombard, in partnership with Investec, was  
a significant event at the end of 2017 that gives  
SIL a step up in scale and presence.

18

Shawbrook Group plc 
Annual Report and Accounts 2017

Strategic report

Corporate governance

Financial statements

“ The service was first class and we  
were able to get the equipment  
quickly and on competitive terms. 
I would have no hesitation in 
recommending Shawbrook.”

  Nick Mourant  

Owner, Meleches Farms

Investing in a safe and sustainable model
With the appointment of a new Director of Risk,  
our approach to risk and the way we now recognise, 
understand, manage and mitigate risks across 
the business has moved on considerably during 
the year. Adopting a risk based approach to client 
management, delivering a programme of continuous 
improvement in detecting and managing problem 
loans and generating enhanced risk management 
information and reporting gives us real confidence in 
our ability to deliver our products in the right way.

We have also completed the design and started the 
roll out of a new operating model to ensure greater 
customer focus, connectivity, consistency and 
operational efficiency across the division. The RBCs are 
now responsible for the full life cycle of their customers, 
as is already the case in our SAF and SF businesses, and 
by being a more connected business we’re concerned 
less about individual product lines and more about 
finding the right solution for each individual customer. 
Progress towards rolling out and embedding the new 
operating model is now underway and will continue 
throughout Q1 2018. 

A new Business Finance induction programme is the 
most recent example of how we are working hard to 
support individuals as they develop their careers within 
Shawbrook, alongside initiatives to improve operational 
knowledge and to equip teams with the tools they need 
to succeed. Whether through core systems training,  
the investment in risk factor or the trial of Artesian  
and LinkedIn to support our originators. 

Financials and KPIs
Financial performance reflects the transitional nature 
of 2017 as the more immature areas of the business took 
time to establish themselves against the backdrop of 
increased liquidity and competition in the market, which 
particularly impacted the Wholesale and Block Finance 
businesses. Despite significant competitive pressures, 
our loan book and yield remained steady at £1.1 billion 
and 8.2% respectively. 

Outlook 
The foundations are now in place to effectively 
manage and grow Business Finance in 2018. Growth 
will come from a combination of developing the  
RBCs and their product portfolio, adding to and 
building on our specialist asset financing activities 
and creating a broader proposition in Wholesale  
and Block Finance.

19

Consumer.

Business review
Consumer 

Activity
The Consumer division has an extensive product range  
which allows us to provide unsecured loans for a variety 
of purposes, in addition to a range of savings products for 
consumer and SME’s. We distribute our products directly to 
customers and through strategic partners and intermediaries, 
using efficient systems, combined with human oversight of the 
underwriting process and the latest technology to give fast  
and fair credit decisions with transparent pricing.

Consumer Lending operates through relationships with 
major home improvement firms, in store and online retailers, 
carefully selected holiday ownership companies, loan broker 
partners, affinity partners and through our direct to consumer 
channel. Savings products are available directly to personal 
and business customers and through partners. The division 
is managed in four lending businesses; Home Improvement/
Holiday Ownership (HIL/HOL), Personal Loans, Retail Finance 
and Motor Finance, alongside the Savings business.

Differentiation
Shawbrook has a specialist and deep understanding of 
the consumer market, both in lending and savings. Our key 
differentiator remains our commitment to offer fair and 
transparent products and pricing to all customers.

The division’s lending proposition has significant potential 
to grow as we develop and provide innovative solutions to 
our partners and customers enabling a seamless process for 
the provision of credit. Our advanced risk management and 
scoring techniques combined with our expert judgement 
allow us to make sensible lending decisions whilst providing 
the best possible outcome for our partners and customers. 

In Savings, we maintain consistently competitive rates 
across our broad range of simple and straight forward retail 
deposit offerings, providing exceptional levels of service from 
our UK call centre. Our Savings franchise is not an advised 
service, and has no sales incentives. Our deposit book is fully 
administered in-house, which offers the advantage of rapid 
execution of decisions on pricing and service.

20

Shawbrook Group plc Annual Report and Accounts 2017Home Improvement/Holiday Ownership 
(HIL/HOL)
The HIL/HOL business provides unsecured financing 
for Home Improvement and Holiday Ownership 
purposes. We distribute our products through 
carefully selected partners, working closely with 
them to understand their needs and key customer 
demographics to ensure alignment with our own 
target markets. We continue to develop innovative 
solutions to enhance end customers’ experiences  
and deliver a seamless and timely service. 

During 2017, the business had to adapt to a number 
of changes in the market with headwinds primarily 
coming from suppliers who have found trading 
conditions increasingly difficult and an increased  
level of regulatory focus on certain areas of this 
market. Despite this, originations remained stable 
resulting in a modest increase in the loan book. In 
addition, we entered the USA holiday ownership 
market with our HOL proposition and have now 
started writing business for customers purchasing 
their property share across the Atlantic.

Personal Loans
The Personal Loans market in the UK continues  
to be dominated by low representative teaser rates 
which are subsidised, in many cases, by a group  
of customers being offered much higher rates than 
those advertised. The Group’s Personal Loans offering 
is built on the principles of fairness and transparency, 
providing a risk based pricing solution to consumers 
who may be unable to obtain the super prime loss 
leading rates available in the mainstream Personal 
Loans market. 

Our Personal Loans are primarily distributed through 
broker and affinity partnerships and through our 
direct to consumer proposition. The market in which 
we operate is continuing to evolve rapidly through 
innovation and digitisation and we continue to be 
at the forefront of this evolution, building a strong 
presence with key digital partners such as ClearScore, 
Totally Money and Credit Matcher. All of our digital 
partners focus on working with customers to ensure 
they receive fair and transparent outcomes, in line 
with our own ethos. This has enabled us to achieve 
significant growth whilst remaining true to our 
strategy of putting the customer first and avoiding  
the misleading teaser rate market. 

21

“ Thank you superstars. This was the best 
experience ever. I honestly thought it 
was going to be a nightmare. It was  
so easy, so quick and everyone I spoke 
to were so helpful. Can’t rate them 
highly enough”

  Anonymous  

13 November 2017, Trustpilot 

Strategic reportCorporate governanceFinancial statementsRetail Finance
The Retail Finance business provides point of sale 
consumer finance in partnership with recognised 
retail brands both in store and online. We distribute our 
products directly through retailers as well as through  
a number of carefully selected intermediaries.

Throughout 2017, we have actively pursued our 
diversification strategy by deepening in our core 
markets and expanding into strategic areas such 
as motoring, online estate agencies, technology 
and furniture. In addition, we have been bold and 
innovative with new propositions such as financing 
for IVF which allows customers to fund their 
treatment and, if it is unfortunately unsuccessful, the 
loan is cancelled with no detriment to the customer. 
As a result, we have achieved significant growth in 
originations, supported by a reduction in application 
referral rates as we continue to roll out and embed 
our bespoke risk framework and systems.

Business review
Consumer continued 

Motor Finance
In Q4 2017, we launched our inaugural 
Motor Finance proposition, the Flexiloan; in 
collaboration with our affinity partner, RAC. 
As with all of our products, the Flexiloan was 
developed with the customer at the forefront 
of our mind. We recognise that every one of our 
customers is different and we therefore created 
a product which gives customers, flexible options 
to ensure that the finance they acquire suits their 
own individual needs. Given this product is not 
only new to the Group, but unique in the Motor 
Finance market, we are actively pursuing a slow 
growth strategy which will enable us to obtain 
feedback on the proposition itself, the customer 
journey and the behaviour of the portfolio as it 
seasons and adapt elements where necessary.

22

Shawbrook Group plc 
Annual Report and Accounts 2017

Strategic report

Corporate governance

Financial statements

Savings
The Savings business provides a wide range of cash 
savings solutions, primarily targeting affluent UK 
consumers. The broad product range, which includes 
notice, fixed rate, cash ISAs and easy access products, 
has driven sustainable deposit growth by meeting a 
wider range of customer savings needs. During 2017, 
we have diversified and expanded our proposition 
through less traditional channels, partnering with highly 
regarded brands to enhance the offerings available 
to their customers and increase our customer base, 
thus reducing our reliance on best buy tables. These 
developments have contributed to an increase in 
our addressable market. Whilst the business attracts 
deposits from all customer demographics, a significant 
proportion of the customer deposit base continues to 
be sourced from affluent customers, with a wide range 
of savings needs and high average balances. 

Our exceptional levels of customer service and 
satisfaction combined with a wide product range 
have translated into deeper relationships with our 
customers and our fair and transparent pricing across 
both existing and new customer segments has driven 
continued strong fixed rate retention performance. 

Whilst we continue to generate new deposits 
predominantly through our direct online offering,  
we have continued to build our relationships with 
affinity partners and identify additional partners  
such as Hargreaves Lansdown who work alongside  
us to provide our offerings to their customer base.  
We will continue to identify and support new partners 
and relationships throughout 2018 to broaden our 
proposition and provide customers with optionality  
for their savings.

The transition towards a fully digitised savings business 
that is supporting the progressive growth of the balance 
sheet continued throughout 2017, with the launch of our 
first ever online only proposition in August 2017, which 
enabled record inflows in that month. In the early part 
of 2018, we are investing in our Savings platforms to 
ensure our capabilities provide customers with the level 
of service they expect from such a well known and well 
established brand.

Outlook
The Consumer Credit market is subject to increasing 
regulatory focus as the levels of unsecured debt 
rise and the macroeconomic environment remains 
challenging. As the Bank Rate continues its upward 
trajectory, affordability may be squeezed and 
consumer confidence may fall. 

The propositions we have developed at Shawbrook 
and the increased investment in our risk management 
systems and underwriting processes position us well 
to continue to grow in a controlled and sustainable 
manner, whilst providing customers with fair and 
transparent outcomes. 

We continue to identify new partners who share our 
ethos and customer focus, allowing us to expand our 
distribution channels and increase our addressable 
market for each of our propositions. To support these 
new partnerships and growth opportunities, we will 
continue to enhance our decision making capabilities 
and will further develop our broker channel by gaining, 
maintaining and deepening relationships, building on 
the progress we made in 2017. We will look to enhance 
customer level pricing, credit risk and automated 
decision making, thus optimising acceptance rates 
and further improving customer journeys.

23

Risk management report

The Group seeks to manage the risks inherent 
in its business activities and operations through 
close and disciplined risk management which 
quantifies the risks taken, manages and 
mitigates them as far as possible and prices 
appropriately for the residual level of risk 
carried in order to produce an appropriate 
commercial return through the cycle.

The Group’s approach to risk management 
continues to evolve and has benefited from further 
investment during 2017 in areas such as technology 
and information risk, credit grading in support of 
preparation for the introduction of IFRS 9 and the 
Bank’s key operating divisions to support the Group’s 
growth plans. The Bank’s Risk Management Framework 
was further enhanced in 2017 to reflect increased focus 
on the first line of defence in support of growth in digital 
channels, information risk, third party relationships  
and the maturity of the Group’s conduct and 
compliance capabilities. 

The strategic risk management objectives are to: 

Identify material risks arising in the day to day 
activities and operations of the Group

Quantify the risks attaching to the execution  
of the Group’s business plans

This enterprise wide Risk Management Framework  
is underpinned by the following key elements: 

Set an appropriate risk appetite with calibrated 
measures and tolerance levels

Risk strategy
The Risk strategy sets out the risk management 
objectives which support the achievement of the 
Group’s commercial goals and the operation of 
business activities which seek to deliver those aims.  
The Risk Strategy sets out which risks are to be  
acquired or incurred and how they will be  
managed by the organisation.

Optimise the risk/reward characteristics  
of business written

Set minimum standards in relation to the 
acquisition, incurrence and management of risk

Secure and organise the required level and 
capability of risk infrastructure and resources

Undertake remedial action where any weaknesses 
are identified

Scan the external horizon for emerging risks

24

Shawbrook Group plc Annual Report and Accounts 2017Risk appetite
The level of risk that the Group is willing to tolerate 
in operating the various elements of its business are 
defined in a risk appetite statement, which is agreed 
by the Board and reviewed on a regular basis. This 
articulates qualitative and quantitative measures of 
risk which are cascaded across various areas of the 
Group’s operations, calibrated by reference to the 
Group’s absolute capacity for risk absorption, limit of 
appetite and target thresholds. During 2017 the Group 
commenced a full review of the Group Risk Appetite 
Framework incorporating greater alignment to the 
Group Risk appetite framework, enhancements in risk 
measurement and to reflect changes in the ownership 
of the Bank. The review includes a full annual review of 
the divisional and functional risk appetite statements. 

Risk Management Framework
All of the Group’s business and support service 
activities, including those outsourced to third party 
providers or originated via brokers and other business 
intermediaries are executed within the parameters of 
a single comprehensive Risk Management Framework 
(RMF). This sets out minimum requirements and ensures 
consistent standards and processes are set across the 
organisation. Risks are identified, measured, managed, 
monitored, reported and controlled using the RMF. The 
design and effectiveness of the framework is overseen 
and reviewed by the Risk Committee. The key elements 
of the framework are set out later in this report.

Governance
All the Group’s risk activities are subject to detailed 
and comprehensive governance arrangements which 
set out how risk based authority is delegated from 
the Board to Executive management and the various 
Risk Management Committees and individuals. These 
bodies and senior officers are accountable and 
responsible for ensuring that the day to day risks are 
appropriately managed within the agreed risk appetite 
and in accordance with the requirements of the RMF. 
Escalation and reporting requirements are set out in 
risk policies and by the risk appetite thresholds.

Culture
The Group is led by an experienced Executive 
management team with a combination of  
significant underwriting expertise and institutional 
and regulatory banking experience at various major 
financial institutions and specialist lenders. This 
heritage provides the platform for a set of values 
and behaviours where the client is at the heart of 
the decision making process and business areas are 
held fully accountable for risk performance. At the 
individual level this process begins with the induction 
programme and job descriptions; it is carried into 
the setting of individual objectives and performance 
reviews and ultimately reflected in the compensation 
and reward structure.

25

Strategic reportCorporate governanceFinancial statementsRisk management report continued

Risk appetite statement
The risk appetite statement (RAS) is a detailed and 
granular expression of the level of risk the Group is 
willing to accept in relation to the pursuit of its business 
strategy. The RAS is not static and will evolve to both 
reflect and support the Group’s business objectives,  
the operating environment and risk outlook.

Whilst the RAS provides an aggregated measure of risk 
temperature and performance, it is not just a reporting 
tool. Just as importantly, it also provides a framework 
which is used dynamically to inform strategic and 
operational management decisions, as well as 
supporting the business planning process.

The RAS is reviewed periodically by the Risk Committee 
and agreed with the Board on an annual basis as a 
minimum. A dashboard with the status of each metric 
is monitored monthly. Executive management and the 
Board exercise their judgement as to the appropriate 
action required in relation to any threshold trigger 
breach, dependent on the scenario at the time.

The RAS identifies four groups of risk appetite 
objectives which are further subdivided into 21 appetite 
dimensions as set out diagrammatically below. A suite 
of qualitative statements and quantitative measures 
have been set for each dimension, with hard risk limits 
calibrated by reference to absolute capacity, maximum 
risk tolerance and a threshold trigger level.

Risk Appetite Statement Objectives and Dimensions

Risk appetite 
objectives

Business 
Performance

Infrastructure

Conduct

Reputation

Profit Volatility

Systems

Product Design

Customers

Financial Strength

People

Sales

Regulators

Risk appetite 
dimensions

Growth and 
Concentration

Funding  
and Liquidity

Data Quality

Post Sales  
Service

Market*

Processes

Culture

People

Transformation 
projects

Intermediaries

Outsourcing

Third Parties

Information Security

*the Group delisted in August 2017 and therefore the Shareholder metrics are no longer relevant

Risk Management Framework (RMF)
Responsibility for risk management sits at all levels 
across the Group from the Board and Executive 
Committee down through the Group’s divisions,  
Central Functions, and in turn to each Divisional Head 
and their business managers and risk officers.

In 2017 the Group continued to invest in enhancing  
the design and build of its integrated risk management 
model to support its strategic and commercial 
objectives. 

The Group’s RMF describes the various activities, 
techniques and tools which are mandated to 
support the identification, measurement, control, 
management, monitoring, reporting and challenge 

of risk across the Group. It is designed to provide an 
integrated, comprehensive, consistent and scalable 
structure which is capable of being communicated  
to and clearly understood by all our employees and  
is described in the sections below.

The RMF also incorporates the organisational 
arrangements for managing risk with specific 
responsibilities distributed to certain functions. This 
ensures that there is clear accountability, responsibility 
and engagement at appropriate levels within the 
organisation which can provide robust review and 
challenge as well as be challenged. Operationally,  
the RMF is organised around the key risk categories. 

26

Shawbrook Group plc Annual Report and Accounts 2017Risk governance
Risk governance describes the architecture through 
which the Board allocates and delegates primary 
accountability, responsibility and authority for risk 
management across the organisation.

Responsibility for risk oversight is delegated from the 
Board to the Risk Committee and Audit Committee. The 
ultimate responsibility for risk remains with the Board.

Accountability, responsibility and authority for risk 
management is delegated to the Chief Executive 
Officer and Chief Risk Officer, who in turn allocates 
responsibility for oversight and certain approvals  
across a number of management committees.

Authority and responsibility for material operational 
risk management, decision making and risk assurance 
is vested in the Chief Risk Officer and the Risk function. 
Lesser levels of authority are cascaded to the senior 
management within the support functions and  
business divisions.

Board/Risk Committee

These bodies and senior officers are accountable and 
responsible for ensuring that the risks are appropriately 
managed within the agreed risk appetite and in 
accordance with the requirements of the RMF. 

Individuals are encouraged to adopt an open and 
independent culture of challenge which is essential 
to ensuring risk issues are fully surfaced and debated 
with views and decisions recorded. Risk governance 
and culture is reinforced by the provisions of the Senior 
Managers and Certification Regime.

Formal risk escalation and reporting requirements are 
set out in risk policies, individual Committee terms of 
reference and the approved risk appetite thresholds 
and limits. 

Oversight  
Risk Category

Credit Risk

First Line

Second Line

Audit Committee
Third Line

Credit Management  
in Business Areas  
and Treasury

Credit Risk

Enterprise Risk 
Management 
Committee

Liquidity and  
Market Risk

Treasury

Market and Liquidity 
Risk and Finance

Asset and Liability
Committee

Operational Risk

All Business Divisions 
and functional areas

Operational Risk

Conduct, Legal and 
Compliance Risk

All Business Divisions 
and functional areas

Compliance

Strategic Risk

Executive Directors and 
Executive Management

Finance

Systems and  
Change Risk

IT/Change 
Management

Operational Risk

Enterprise Risk 
Management 
Committee

Enterprise Risk 
Management 
Committee

Executive  
Committee

Enterprise Risk 
Management 
Committee

Internal Audit

Committee Structure and Risk Responsibilities
An abbreviated Board and Management Committee structure is set out in the Corporate Governance report at 
pages 52 and 53. The monitoring and controlling of risk is a fundamental part of the management process within 
the Group. The Board oversees the management of the key risk categories across the organisation.

During 2017 the Group made a number of changes to enhance its risk governance. These included the  
re-positioning of the Group Product Committee to focus on the approval of new products, changes to existing 
products and the annual review of its existing products. Responsibility for pricing transferred to the Executive 
Committee. The Chief Risk Officer implemented three additional working groups below the Enterprise Risk 
Management Committee including a Complaints Working Group, Intermediary and Broker Working Group  
and a Collections and Recoveries Working Group, to increase oversight in these areas.

27

Strategic reportCorporate governanceFinancial statementsRisk management report continued

Three Lines of Defence model
The Group’s RMF is underpinned by the ‘three lines of defence’ model which is summarised in the diagram below.

Risk Strategy

Risk Appetite

Business divisions

Group Risk 

Led by the CRO

Central Functions

CFO

COO

HR

Legal

1st line of defence
  Owner of the risk management 
process and regulatory compliance
  Identifies, measures, manages, 
monitors and reports on risks

Credit and 
Concentration 
Risk

Market  
and Liquidity 
Risk

Operational 
Risk

Conduct, 
Legal and 
Compliance 
Risk

Strategic Risk

Systems and 
Change Risk

2nd line of defence
  Design, interpret and develop overall 
Risk Management Framework, and 
monitor business as usual adherence 
  Overview and monitors top risks
  Compliance; develop compliance 
policies, lead requirements for 
regulatory change and monitors 
horizon risks and regulatory issues

t
i
d
u
A

l

a
n
r
e
t
x
E

l

r
o
t
a
u
g
e
R

Internal Audit

Performed by  
Deloitte LLP

3rd line of defence
  Independently tests 
and verifies the Group’s 
business model, 
policies, processes 
and business line 
compliance
  Provides independent 
assurance to the Board 
and regulator that 
the risk management 
process is functioning 
as designed

First Line of Defence
Responsibility for risk management resides in the front 
line business divisions and central functions, and line 
management is directly accountable for identifying 
and managing the risks that arise in their business or 
functional area. They are required to establish effective 
controls in line with Group risk policy and act within 
the risk appetite parameters set and approved by 
the Board. The first line of defence comprises each 
of the three lending divisions. The first line of defence 
also includes the Finance function led by the Chief 
Finance Officer, Operations led by the Chief Operating 
Officer and Human Resources (HR) led by the Group 
HR Director, although they are not customer facing 
themselves, they provide support and back-up to the 
customer facing divisions and have insight into many 
operational factors that could ultimately impact on 
Group’s exposure to market, liquidity, credit, regulatory, 
legal, conduct, compliance and operational risk. 

Each division and functional area operates to set risk 
policies to ensure that activities remain within the 
Board’s stated risk appetite for that area of the Group. 
The risk policies are approved by the appropriate 
Committee in accordance with their terms of reference 
and reviewed annually with any material changes 
requiring approval at Committee level.

The first line of defence has its own operational 
process and procedures manuals to demonstrate and 
document how it conforms to the approved policies 
and controls. Likewise it develops quality control 
programmes to monitor and measure adherence to 
and effectiveness of procedures. All employees within 
a customer facing unit are considered first line of 
defence. Each employee is aware of the risks to the 
Group of their particular activity and the divisional and 
function heads are responsible for ensuring there is  
a “risk aware” culture within the first line of defence.  
For certain key policies, divisional staff complete 
regular online training programs to ensure knowledge  
is refreshed and current.

28

Shawbrook Group plc Annual Report and Accounts 2017 
Second Line of Defence
The second line of defence comprises the Group’s central and independent risk management and  
compliance function led by the Chief Risk Officer, who reports to the Chairman of the Risk Committee  
and to the Chief Executive Officer. It also includes the General Counsel and Company Secretary who reports 
to the Chief Executive Officer. During 2017 the role of Money Laundering Reporting Officer transferred to the 
reporting line of the Chief Compliance Officer from the General Counsel and Company Secretary.

The high level risk structure is shown below:

Board Risk 
Committee 
Chair

Chief 
Executive

Chief Risk 
Officer

General 
Counsel & 
Company 
Secretary

Enterprise 
Risk

Conduct and 
Compliance 
Risk

Group 
Portfolio Risk 
Analytics

Market and 
Liquidity Risk

Credit Risk

Legal 
Department

Operational 
Risk

The second line of defence is necessarily and deliberately not customer facing and has no  
responsibility for any business targets or performance. It is primarily responsible for:

 ■ The design and build of the various components  

 ■ Providing advice and support to the first line of 

of the Group’s RMF and embedding these, together 
with the risk strategy and risk appetite, across  
the organisation;

defence in relation to risk management activities;

 ■ Credit approvals between divisional authority and 
the threshold for Credit Approval Committee; and

 ■ Independent monitoring of the Group’s activities 
against the Board’s risk appetite and limits, and 
provision of monthly analysis and reporting on the risk 
portfolio to the Executive Committee and the Board;

 ■ Issuing and maintaining the suite of Group risk 

policies;

 ■ Undertaking physical reviews of risk management, 
controls and capability in the first line units and 
providing risk assurance reports to the Executive 
Committee and the Board on all aspects of risk 
performance and compliance with the RMF;

 ■ Undertaking stress testing exercises and working 
with Finance and Treasury on the production of 
the Internal Capital Adequacy Assessment Process 
(ICAAP), Internal Liquidity Adequacy Assessment 
Process (ILAAP), Recovery Plan and Resolution Pack.

29

Strategic reportCorporate governanceFinancial statementsRisk management report continued

Third Line of Defence
The third line of defence, Internal Audit (currently 
outsourced to Deloitte LLP) provides independent 
assurance on the activities of the Group and the 
effectiveness of the Group’s Risk Management 
Framework and internal controls directly to the Board 
and Audit Committee. Internal Audit reports directly 
to the Chairman of the Audit Committee as well as the 
Chief Executive Officer and is independent of the first 
and second lines of defence.

The third line of defence has access to the activities  
and records of both the first and second lines of 
defence. It can inspect and review adherence to policy 
and controls in the first line, the monitoring of activity 
in the second line and the setting of policy and controls 
in the second line. The third line of defence does not 
independently establish policy or controls itself, outside 
of those necessary to implement its recommendations 
with respect to the other two lines of defence. The  
third line may in some cases use as a starting point  
the reports and reviews compiled by the second line  
but is not restricted to them or necessarily influenced  
by their findings. 

The third line of defence’s scope of work is agreed 
with the Audit Committee to provide an independent 
assessment of the governance, risk management and 
internal control frameworks operated by the Group and 
to note the extent to which the Group is operating within 
its risk appetite. It does this by reviewing aspects of the 
control environment, key processes and specific risks 
and includes review of the operation of the second line 
of defence.

The Group’s engagement of Deloitte LLP to carry out 
the functions of the third line of defence provides the 
Group with access to specialist capabilities beyond its 
current scale and provides insight into best practice. 

Risk policies and Controls
The RMF is enacted through a comprehensive suite 
of control documents and risk policies, setting out the 
minimum requirements and standards in relation to the 
acquisition and management of risk assets as well as 
the control of risks embedded in the Group’s operations, 
activities and markets.

The Group’s high level control documents and risk 
policies are owned and managed by the Group Risk 
function, headed by the Chief Risk Officer and approved 
by the Board or, where delegated, the appropriate risk 
committee. The suite of policies is grouped according to 
importance and key risk categories.

Group-level risk policies are supplemented as required 
by divisional risk processes and procedures, where more 
specific and tailored criteria are detailed. Divisional 
processes and procedures are required to be compliant 
with Group policy and dispensations or waivers are 
required where gaps are identified. These process  
and procedure manuals provide staff at all levels with 
day to day direction and guidance in the execution of 
their duties. 

The effectiveness of and compliance with the risk policy 
framework is evaluated on a continuous basis through 
the monthly reporting requirements (including risk 
policy exceptions reporting). Additionally a quarterly 
control self-certification process supplemented by a 
programme of audits, thematic risk assurance reviews 
and quality control testing is undertaken by each of the 
three lines of defence. 

30

Shawbrook Group plc Annual Report and Accounts 2017Asset Class Policies
The Group’s lending policies are contained in 13 asset 
class policies. These have been arranged to operate on 
a Group wide basis rather than based upon divisional 
products. This is considered to provide a more stable, 
consistent risk standard and control across the Group’s 
portfolio of loan assets. Asset classes can also be 
aligned more readily with risk weightings, probability 
of default, loss given default and expected loss metrics 
which facilitates risk reporting, risk adjusted profitability 
analysis and modelling for stress testing and capital 
adequacy purposes.

Key risk categories
The key risk categories faced by the Group are as follows:

Asset class policies are structured on the basis of policy 
rules which must be adhered to and guidelines where 
an element of controlled discretion is permitted. All 
planned exceptions to policy rules require approval at 
the Group risk level and both planned and unplanned 
exceptions to policy rules are reported monthly to the 
relevant risk management Committee.

Risk Category

Credit Risk  
(including concentration  
and single name risk)

 ■ The risk that a borrowing client or treasury counterparty fails to repay some 

or all of the capital or interest advanced to them. This category also includes 
credit concentration risk which is the risk of exposure to particular groups of 
customers or sectors or geographies that uncontrolled may lead to additional 
losses that the Shareholder or the market may not expect.

Liquidity and Market Risk

 ■ Liquidity risk is the risk that the group is unable to meet its current and future 
financial obligations as they fall due, or is only able to do so at excessive cost.

 ■ Market risk is the risk of financial loss through un-hedged or mismatched  
asset and liability positions that are sensitive to changes in interest rates  
or currencies.

Operational Risk

 ■ Operational risk is the risk of loss resulting from inadequate or failed internal 
processes, people and system failures, or from external events including 
strategy and reputational risks. 

Conduct, Legal and 
Compliance Risk

 ■ Conduct risk is the risk that the Group’s behaviour will result in poor customer 

outcomes and that our people fail to behave with integrity.

 ■ Legal and Compliance risk is the risk of regulatory enforcement and sanction, 
material financial loss, or loss to reputation the Group may suffer as a result  
of its failure to identify and comply with applicable laws, regulations, codes  
of conduct and standards of good practice.

Strategic Risk

 ■ Risk that the Group is unable to meet its objectives through the inappropriate 
selection or implementation of strategic plans. This includes the ability to 
generate lending volumes inside risk appetite.

Systems and Change Risk

 ■ Systems and change risk is the risk that transition changes in the business  

will be improperly implemented.

A more detailed summary of each principal risk is contained in the following sections.

31

Strategic reportCorporate governanceFinancial statementsRisk management report continued

Credit Risk
This risk has two main components:

1
2

Customer risk  
(from core lending activity); and

Treasury credit risk  
(from treasury activity).

The Group’s Treasury credit risk exposure  
is limited to short term deposits placed with  
leading UK banks.

Credit Risk Approval Process
The Group operates a hierarchy of lending authorities 
based principally upon the size of the aggregated credit 
risk exposure to counterparties, group of connected 
counterparties or, where applicable, a portfolio of 
lending assets that are subject to a single transaction.  
In addition to maximum amounts of credit exposure, 
sole lending mandates may stipulate sub-limits and/or 
further conditions and criteria.

The Group implemented a number of changes to 
its hierarchy of lending mandates during 2017. Each 
division has a maximum authority level allocated, with 
exposures above these levels requiring approval from 
an approver in the second line of defence or the Credit 
Approval Committee. In each lending division, at least 
one signatory to the loan must be a segregated first line 
of defence credit approver who has no responsibility for, 
or remuneration arrangements linked to, sales targets, 
on-going sales origination or relationship responsibility 
with the borrower.

The maximum divisional mandate for Business  
Finance regions, Business Finance specialist sectors  
and commercial property in the Property division is  
£1.25 million. The maximum divisional mandate for 
secured lending in the Property division is £100,000  
and £75,000 in Consumer. Exposures beyond these  
limits up to £5 million may be approved by an approver 
in the second line of defence and exposures up to the 
Group single name concentration limit of £25 million 
must be approved by the Credit Approval Committee. 
In addition, where transactions involve financing 
portfolios of lending assets in excess of £15 million  
or where an individual loan is required in excess of  
£25 million Board approval is also required. 

Lending is advanced subject to Group lending approval 
policy and specific credit criteria. When evaluating the 
credit quality and covenant of the borrower, significant 
emphasis is placed on the nature of the underlying 
collateral. This process also includes the review of the 
Board’s appetite for concentration risk.

Credit Monitoring 
Approval and on-going monitoring control is exercised 
both within the businesses and through oversight by 
the Group Credit Risk function. This applies to both 
individual transactions as well as at the portfolio 
level by way of monthly credit information reporting, 
measurement against risk appetite limits and testing  
via risk quality assurance reviews.

The divisions operate timely collections and arrears 
management processes. The Group further invested  
in 2017 in developing its operational arrangements  
and capabilities for non-performing loan management 
to ensure that the Group is capable of operating in a 
more challenging environment where interest rates 
are rising and there is lower demand and liquidity in 
property markets.

Liquidity and Market Risk
Liquidity risk is the risk that the Group is unable to meet 
its current and future financial obligations as they fall 
due, or is only able to do so at excessive cost.

Market risk is the risk associated with adverse changes 
in the fair value of positions held by the Group as a result 
of movement in market factors such as interest rates, 
currencies, volatility and credit spreads.

The Group has, therefore, developed comprehensive 
funding and liquidity policies to ensure that it maintains 
sufficient liquid assets to be able to meet all its financial 
obligations and maintain public confidence.

The Group’s Treasury function is responsible for  
the day to day management of the Group’s liquidity 
and wholesale funding. The Board sets limits over 
the level, composition, and maturity of liquidity and 
deposit funding balances, reviewing these at least 
annually. Compliance with these limits is monitored 
daily by Finance and Risk personnel independent of 
Treasury. Additionally, a series of liquidity stress tests 
are performed weekly by Risk and formally reported to 
the Asset and Liabilities Committee and the Board to 
ensure that the Group maintains adequate liquidity for 
business purposes even under stressed conditions.

The Group reports its liquidity position against its 
liquidity coverage ratio, net stable funding ratio and 
other key regulatory ratios for regulatory purposes. 

A liquid asset buffer of government Treasury Bills 
acquired under the Funding for Lending scheme, and 
reserves with the Bank of England, are maintained as a 
source of high quality liquid assets that can be called 
upon to create sufficient liquidity in order to meet 
liabilities on demand. 

32

Shawbrook Group plc Annual Report and Accounts 2017Strategic Risk
Strategic risk focusses on large, long-term risks that 
could become a material issue for the delivery of 
the Group’s goals and objectives. Management of 
strategic risk is primarily the responsibility of Executive 
management. The management of strategic risk is 
intrinsically linked to the corporate planning and stress 
testing processes and is further supported by the 
regular provision of consolidated business performance 
and risk reporting to the Executive Committee and the 
Board. The Board received and approved a number of 
reports during 2017 including the Strategy Update and 
the inception of the 2017 annual review of risk appetite. 
It has also been engaged actively in the formation of  
the Group’s ICAAP and ILAAP which are critical tools  
to managing strategic risk. 

Systems and Change Risk
Customer expectations for service availability are rising 
with the rapid pace of new technologies leading to 
a significantly lower tolerance for service disruption. 
The Group recognises that in order to continue to be 
recognised for very high levels of customer satisfaction 
it needs to continually monitor systems risk and ensure 
that change is delivered with minimum disruption 
to customers. During 2017 the Group reviewed its 
approach to managing change with a ‘build the bank’ 
and ‘run the bank’ focus across change and technology 
in line with its target operating model.

Operational Risk
The Risk Committee received regular reports across the 
spectrum of operational risks and information security. 
These reports cover incidents that have arisen to allow 
the Committee to assess management’s response and  
proposed remedial actions. Although a number of 
incidents were raised during the course of 2017, none  
of these was material in nature and the Committee  
was satisfied that the action taken was appropriate  
and that the control of operational incidents continued 
to improve. A test of the Group’s Cyber Incident 
Response Plan was undertaken to assess the adequacy 
of the Group’s internal control framework to respond 
to this threat and a maturity assessment of the Group’s 
strategy to manage increasing levels of cyber risk in 
the market place was completed. The operational risk 
reports were developed throughout 2017 to include 
more focus on forward looking risks which permits a 
more strategic discussion at Risk Committee level.

Conduct, Legal and Compliance Risk
The Group continually reviews its risk management 
approach to reflect the regulatory and legal 
environment in which the Bank operates. 

The Group has no appetite for knowingly behaving 
inappropriately, resulting in unfair outcomes for  
its customers. During 2017 the Group appointed a  
Chief Compliance Officer to further develop its risk 
appetite for conduct risk and to introduce and embed 
measures across the conduct risk lifecycle, which 
includes product design, sales or after sales processes 
and culture. It also embedded revisions to annual 
product reviews and risk appetite to support the 
management of brokers, intermediaries and outsource 
partners. These measures are reported to the Board 
monthly and provide the basis for demonstrating that 
the Group is operating within its risk appetite. Where 
the Group identifies potential unintended outcomes 
for customers the Group uses its risk management 
process to proactively escalate, agreeing appropriate 
actions and communicating clearly with its customers 
to ensure a fair outcome is achieved. The Group also 
implemented three additional working groups to 
oversee complaints, Intermediaries and Brokers  
and Collections.

33

Strategic reportCorporate governanceFinancial statementsRisk management report continued

Top and emerging risks
The Group’s top and emerging risks are identified through the process outlined in the ‘Risk Management 
Framework’ section and are considered regularly by management and subsequently by the Risk Committee.  
The Group sees seven themes as its top and emerging risks: 

Pace Scale

Geopolitical Risk;

£

Economic and Competitive 
Environment; 

Pace, Scale of Change and 
Management Stretch;

Credit lmpairment; and 

Pace of Regulatory Change; 

Information Risk.

Intermediary and Outsourcing; 

These themes, together with the Group’s strategy  
to mitigate the risk and the direction of each theme,  
are considered further in the following sections:

Risk

Mitigation

Change

Geopolitical Risk

The Group’s financial position 
continues to improve with 
increasing profitability and strong 
capital ratios. However, increasing 
Geopolitical risk presents a risk 
to the business, its financials and 
earnings volatility following an 
unprecedented political event. 

The UK has experienced a number 
of political events during 2017 
including the UK government losing 
its majority in a snap election, 
increasing global populist trends, 
terrorist attacks and a weakening 
of Sterling. These risks have the 
potential to have an impact on the 
Group and the impact could be wide 
reaching affecting other risks such 
as economic, regulatory, business 
change, outsourcing, organisational 
and business change, regulation  
and conduct risk.

Read more about 
our strategy

9

The Group monitors the 
environment and its chosen markets 
on a regular basis and continues to 
prioritise RoTE over volume. 

The Group operates in specialist 
areas where management and 
staff have significant expertise 
and a deep understanding of 
customer needs to drive a long 
term relationship with its customers 
through the cycle.

The Group undertakes a 
comprehensive assessment of 
its risk appetite and stress tests 
its lending and deposit portfolios 
to ensure that it can meet its 
objectives in severe but plausible 
economic conditions. 

The Group regularly reviews its key 
outsource partners to establish early 
warning indicators and to formalise 
exit plans.

The UK economic outlook 
is expected to remain 
favourable in the short term 
but with increasing risks 
to the downside driven by 
weak productivity that may 
increase the potential for 
volatility for the Group and 
its customers.

Developments regarding 
the UK’s withdrawal from 
the EU, and in particular 
the reaction of households, 
businesses and asset prices 
to them, remain a significant 
influence on, and source 
of uncertainty about, the 
economic outlook.

Refer to the Glossary on page 167 for definitions

34

Shawbrook Group plc Annual Report and Accounts 2017Risk

£

Economic & Competitive 
Environment

A reversal in UK economic 
conditions, particularly in England 
where the majority of the Group’s 
operations are based, could affect 
the Group’s performance in a 
number of ways including:

 ■ lower demand for the Group’s 

products and services;

 ■ changes in funding costs resulting 
from ongoing political uncertainty 
accompanied by a loss of 
confidence;

 ■ rising competition compressing 

Group margins below sustainable 
levels; and

 ■ higher impairments through 
increased defaults and/or 
reductions in collateral values.

Mitigation

Change

The UK economy remains 
resilient with near-term 
momentum and following 
eight years of consecutive 
growth. However, the 
Board expects there to be 
a period of uncertainty 
with increased risks to 
the downside as Brexit 
negotiations continue. 

The Group uses its expertise 
and deep understanding of its 
customers’ needs to drive customer 
service and long-term relationships 
with its customers through the cycle.

The Group monitors its chosen 
markets on a regular basis 
and regularly reviews adjacent 
markets where it has expertise, 
and also reviews opportunities 
for inorganic growth. The Group 
operates in specialist areas where 
management and staff have 
significant expertise and a deep 
understanding of customer needs 
that delivers superior service. As a 
result, all loans are written through, 
bespoke underwriting to SMEs and 
consumers based on their ability  
to repay and, in the main,  
sufficient security. 

The Group undertakes a 
comprehensive assessment of its 
risk appetite to ensure that it can 
meet its objectives in severe but 
plausible economic conditions.

The Group completes 
comprehensive stress testing of 
its lending and deposit portfolios 
to test resilience to severe but 
plausible economic conditions.

The Group also establishes a 
prudent balance sheet strategy with 
robust levels of capital and liquidity 
and a prudent funding structure. 
The Group maintains risk appetite 
and pricing discipline.

Change in risk environment

No Change

Risk Decreased

Risk Increased

35

Strategic reportCorporate governanceFinancial statementsRisk management report continued

Risk

Mitigation

Change

Pace of Regulatory Change

The prudential and conduct 
regulatory regimes are subject to 
change and could lead to increases 
in the level and quality of capital 
that the Group needs to hold to 
meet regulatory requirements.

The regulatory environment 
continues to evolve and change. 
The Group actively engages with 
regulators, industry bodies and 
advisors to actively engage in 
consultation processes.

UK financial services 
businesses remain subject  
to significant scrutiny and  
the current level of risk is 
elevated when compared  
to last year. 

The Bank undertakes forward 
capital planning and sensitivity 
analysis using its ICAAP to ensure 
that the Bank has a long runway  
to respond to any changes in  
capital requirements.

The Financial Policy Committee 
(FPC) in June 2017 announced the 
restoration of the countercyclical 
buffer (CCyB) to 0.5% with effect 
from June 2018. The FPC also 
confirmed on 28 November 2017 that 
the CCyB will increase from 0.5% to 
1% with effect from November 2018 
to lock in surplus capital in the PRA 
buffer to add resiliency to the market 
prior to Brexit.

The Prudential Regulation 
Committee has indicated that it 
will set additional PRA buffers in 
light of the 2017 stress test results 
to reflect the judgement that, 
following recent rapid growth, the 
loss rate on consumer credit may be 
understated where they are based 
on benign recent conditions.

The FCA has undertaken a number 
of thematic reviews during 2017 
including high cost consumer credit, 
a thematic review of consumer 
credit and has set out its plans  
for 2018. 

The Group adopts the  
Standardised Approach  
to its assessment of credit  
risk regulatory capital.  
The Basel Committee  
on Banking Supervision  
announced changes to the  
risk weightings under the  
Standardised Approach in  
December 2017 that will lead  
to an increase in capital  
requirements over the period  
of the strategic plan. 

The Group has completed  
its preparations to  
support adoption from  
1 January 2018.

The Group also remains on  
track to ensure it has a fully 
resourced plan to support 
General Data Protection 
Regulation compliance by 
25 May 2018 including all 
necessary changes.

The Bank completed an 
Additional Tier 1 Issue of  
£125 million in December 2017.

36

Shawbrook Group plc Annual Report and Accounts 2017Risk

outsourcing

Mitigation

Change

Intermediary & Outsourcing

The Group is a specialist lending 
and savings bank for SMEs and 
consumers. The specialist nature 
of some of its lending through 
intermediaries and brokers could 
mean that some customers find 
themselves with an increased risk 
of an unfavourable outcome. For 
the Group this could also lead to 
increased conduct related redress, 
additional fraud or credit risk 
impairments.

The Group works with carefully 
selected intermediary and broker 
partners who take on the role of 
advising SMEs and consumers. The 
Group recognises that it is ultimately 
accountable for the lending it 
originates through its partners and 
continually undertakes reviews of 
their performance. 

The Group continually reviews 
its risk management approach 
to intermediaries, brokers and 
outsource partners to reflect the 
regulatory environment in which  
the Group operates.

The Group continued to 
invest in its monitoring 
controls to manage its 
exposure to intermediaries, 
brokers and outsource 
partners during 2017 and 
believes that it continues  
to improve its risk profile.

The Group’s continued to 
invest in its relationship with 
Target Servicing Limited 
and is expected to further 
improve its outsourcing risk 
profile. The Group continues 
to explore other third party 
relationships through which 
to deliver its objectives. 

Risk

Pace Scale

Mitigation

Change

Pace, Scale of Change & 
Management Stretch

The scale and pace of change  
could create delivery challenges 
and could lead to disruption of the 
Group’s plans and in the delivery  
of its objectives.

The Group understands the need to 
manage change without disrupting 
the Group’s operating environment 
and impacting customer service. 
These operational risks are managed 
through a strong focus on change 
governance and programme 
management disciplines and are led 
by a dedicated Executive member. 
The risks are further mitigated by 
the Group’s strengthening of the 
Executive management team.

The Group has a formal Operations 
Committee that is set up to prioritise 
change and provide effective 
oversight of the change portfolio 
to ensure that requirements are 
delivered within budget and on time. 

The Group continues 
to invest in its change 
management processes to 
increase the pace and scale 
of change without impacting 
on the Group’s operations 
and customer service. 
During 2017 this has focussed 
on the embedding of the 
new target operating model 
and the implementation of 
the Chief Operating Office. 

However, the Group has a 
strong appetite for change 
and the risk of an impact on 
its operations remains. 

37

Strategic reportCorporate governanceFinancial statementsRisk management report continued

Risk

Mitigation

Change

Credit Impairment

At 31 December 2017 the Group 
had customer loans (including 
operating leases and net of 
impairment provisions) of  
£4.9 billion, and is exposed to  
credit impairment if customers 
are unable to repay loans and any 
outstanding interest and fees.

In addition the Group has exposure  
to a small number of counterparties 
with whom it places surplus funding.

The Group recognises that it will 
experience credit impairment in 
connection with its lending activities, 
but manages its exposure by:

 ■ undertaking a prudent 

assessment of through the cycle 
losses in pricing, forecasting  
and stress testing;

 ■ maintaining consistent and 

conservative loan to value ratios 
and avoiding material weakening 
of credit quality to drive volumes;

 ■ lending predominantly on a 

secured basis against identifiable 
and accessible assets;

 ■ operating strong controls and 
governance with effective 
oversight by a centralised Group 
credit team; and

 ■ maintaining a prudent Treasury 
counterparty policy with surplus 
funding placed with the Bank of 
England and UK clearing banks.

Underlying Group credit 
impairment has remained 
low, reflecting favourable 
market conditions in the  
UK and the Group’s 
approach to lending.

The Group’s counterparty 
exposure has remained 
broadly unchanged with the 
majority of surplus funding 
placed with the Bank of 
England and balances with 
UK clearing banks.

The Group believes that 
the potential for additional 
credit impairment has 
increased with uncertainty 
over the outlook of the 
Brexit negotiations and the 
outlook for the UK economy 
given recent forecasts of 
productivity and increasing 
consumer debt. The 
Group has completed its 
assessment of the impact of 
IFRS 9 and will make use of 
the transition arrangements. 

The Group considers that 
its borrowers exposure to 
Carillion is minimal and has 
improved over 2017. 

38

Shawbrook Group plc Annual Report and Accounts 2017Risk

Mitigation

Change

Information Risk

The pace of technological 
development is changing the way  
in which SMEs and consumers want 
to engage with the Group, leading 
to a number of risks:

The Group continually reviews its 
control environment for information 
security to reflect the evolving 
nature of the threats to which the 
Group is exposed. 

The Group’s strategy for 
mitigating information security 
risk is comprehensive, including: 
a documented cyber strategy, 
ongoing threat assessments,  
regular penetration testing, the  
wide deployment of detective 
controls and a programme of 
education and training. 

 ■ increasing customer demand 

could exceed the Group’s ability to 
provide highly reliable and widely 
available systems and services;

 ■ the evolving nature and scale of 

criminal activity could increase the 
likelihood and severity of attacks 
on the Group’s systems; and

 ■ franchise value and customer  
trust could be significantly  
eroded by a sustained hack of  
the Group’s systems leading to  
a diversion of funds or the theft  
of customer data.

The Group continues to 
invest in its capabilities 
to reduce its exposure to 
a cyber attack and has 
further developed its risk 
appetite and controls with 
respect to information 
security. However, the risk 
of information security 
breaches, threats from 
cyber crime and the impact 
of new technology on the 
Group’s businesses remain.

39

Strategic reportCorporate governanceFinancial statementsRisk management report continued

ICAAP, ILAAP and Stress Testing
The ICAAP, ILAAP and associated stress testing 
exercises represent important elements of the Group’s 
ongoing risk management processes. The results of 
the risk assessment contained in these documents is 
embedded in the strategic planning process and risk 
appetite to ensure that sufficient capital and liquidity 
are available to support the Group’s growth plans as 
well as cover its regulatory requirements at all times 
and under varying circumstances. 

The ICAAP and ILAAP are reviewed at least annually, 
and more often in the event of a material change  
in capital or liquidity. Ongoing stress testing and  
scenario analysis outputs are used to inform the  
formal assessments and determination of required 
buffers, the strategy and planning for capital and 
liquidity management as well as the setting of risk 
appetite limits.

The Board and the Executive management team 
have engaged in a number of exercises which have 
considered and developed stress test scenarios. The 
output analysis enables management to evaluate the 
Group’s capital and funding resilience in the face of 
severe but plausible risk shocks. In addition to the UK 
variant test on capital prescribed by the Regulator, 
the stress tests have included a range of Group 
wide, multi-risk category stress tests, generic and 
idiosyncratic financial shocks as well as operational risk 
scenario analyses. Stress testing is an integral part of 
the adequacy assessment processes for liquidity and 
capital, and the setting of tolerances under the  
annual review of Group risk appetite.

The Group also performed reverse stress tests to help 
Executive management understand the full continuum 
of adverse impact and therefore the level of stress at 
which the Group would breach its individual capital 
and liquidity guidance requirements as set by the 
Regulator under the ICAAP and ILAAP processes.

Recovery Plan and Resolution Pack
The Group has prepared a Recovery Plan and 
Resolution Pack (RP&RP) in accordance with PRA 
Supervisory Statements SS18/13 and SS19/13. The Group 
is planning to update its RP&RP in 2018 to reflect the 
change in ownership.

The plan represents the Group’s ‘Living Will’ and 
examines in detail:

 ■ The consequences of severe levels of stress  
(i.e. beyond those in the ICAAP) impacting  
the Group at a future date;

 ■ The state of preparedness and contingency plan  
to respond to and manage through such a set  
of circumstances; and 

 ■ The options available to Executive management to 
withstand and recover from such an environment. 

This plan is prepared annually, or more frequently in 
the event of a material change in the Group’s status, 
capital or liquidity position. The Board of Directors 
and Executive management are fully engaged in 
considering the scenarios and options available  
for remedial actions to be undertaken.

The Board considers that the Group’s business model, 
its supportive owners and the diversified nature of 
its business markets provides it with the flexibility to 
consider selective business or portfolio disposals, loan 
book run off, equity raising or a combination of these 
actions. The Group would invoke the Recovery Plan and 
a Resolution Pack in the event they are required.

40

Shawbrook Group plc Annual Report and Accounts 2017Group Viability Statement
The Directors have assessed the outlook for the Group 
over a longer period than the twelve months required 
by the ‘Going Concern’ statement in line with good 
governance practice and reporting.

The assessment relied on:

 ■ The Board approved Strategic Update in  

December 2017 that outlines the business plans  
and financial projections from 31 December 2017  
to 31 December 2021;

 ■ The completion of an issuance of £125m of Additional 

Tier 1 in December 2017;

 ■ The Internal Capital Adequacy Assessment Process 

(‘ICAAP’); 

 ■ The Internal Liquidity Adequacy Assessment Process 

(‘ILAAP’); 

 ■ A review and evaluation of its top and emerging risks 

(as reported upon earlier in this section);

 ■ Consideration of the effect of a moving regulatory 
landscape on the Pillar 2A, Pillar 2B and the CRD IV 
Combined Buffer requirements, together with the 
effect of the Group’s Capital Contingency Plan to 
restore the capital position in scenarios of capital 
headwinds; and

 ■ The effect of the implementation of the IFRS 9 

‘Financial Instruments’, taking into account the 
phase-in arrangements published in the amended  
EU regulation No (EU) 575/2013.

The Group is not large enough to participate in the 
annual Bank of England concurrent stress testing 
programme but has, as part of its ICAAP, performed 
a variety of equivalent stress tests and reverse stress 
tests of its business. These include two market wide 
stress tests and five Group specific (idiosyncratic) stress 
tests. The stress tests were derived through discussions 
with Executive Management and the Board, after 
considering the Group’s top risks. The Group also 
considered its funding and liquidity adequacy in the 
context of the reverse stress testing. The risk of the UK 
leaving the EU has been considered and the Board 
believe this risk was captured within its stress testing 
scenarios, and will keep this risk under review.

The stress tests enable the Group to assess the impact 
of a number of severe but plausible scenarios on its 
business model. In the case of reverse stress testing, the 
Board is able to assess scenarios and circumstances 
that would render its business model unviable, thereby 
identifying business vulnerabilities and ensuring the 
development of early warning indicators and potential 
mitigating actions.

The Board aims to build a sustainable lending and 
savings bank for SMEs and consumers over the medium 
to long term. The Board monitors a four year strategic 
plan that provides a robust planning tool against which 
strategic decisions are made. Whilst the Board has 
no reason to believe that the Group will not be viable 
for a four year period, given the inherent uncertainty 
involved, the Board concluded that a three year period 
is an appropriate length of time to perform a viability 
assessment with a greater level of certainty.

Based on the results of the above mentioned 
assessments, the Directors have a reasonable 
expectation that the Group will be able to continue  
in operation and meet its liabilities as they fall due  
over a period of at least three years.

41

Strategic reportCorporate governanceFinancial statementsCorporate Social  
Responsibility report

During 2017, we continued to develop 
our Corporate Social Responsibility 
(CSR) programme to better reflect how 
we operate as a company and how we 
position ourselves in the communities  
we operate in. This year, we launched  
our CSR programme internally, promoting  
our functions, accomplishments and aims 
for the future whilst also encouraging new 
ideas and ways we can further improve.

Our CSR programme builds on what we have already.  
The Shawbrook approach to CSR addresses both how we  
deal with our employees and our customers, and how we  
manage our ethical and environmental responsibilities.

Our approach to CSR and sustainability builds and focuses on four main stakeholder areas:

Environment Marketplace Workplace

Community

42

Shawbrook Group plc Annual Report and Accounts 2017Environment 
At Shawbrook, we are committed 
to creating a strong business that is 
not achieved at the expense of the 
environment. Our CSR programme defines 
our thinking around responsibilities and 
processes in relation to waste, energy, 
water and travel at our offices across 
the UK. We are dedicated to ensuring we 
operate and work sustainably, building a 
responsible business whilst also making 
sure this is reflected in our suppliers, 
business partners, contractors and 
members of the wider community.

Our Emissions: We are committed to reducing our 
Greenhouse Gas emissions. To support this, in 2017 
we introduced a Car Share network to encourage 
colleagues to share their journey to and from work  
and between our offices. 

Print and Paper solutions: We have made progress  
in implementing an alternative printing solution, our 
aim is to become a Hybrid Mail Solution run bank to 
further reduce print and mail distribution costs and  
our carbon footprint.

At the end of 2017  
this provided colleagues 
with a saving of over 
87,000 miles annually 
which equate to:

25+tons of CO2 avoided 1

In 2018, we are looking to implement new ways to 
expand our Car Share network by offering further 
incentives. The use of alternative forms of transport 
is another way we have reduced our impact on the 
environment. We provide a shuttle bus service at our 
head office covering various locations for employees, 
reducing the use of personal vehicles. This year, we also 
launched our Cycle2Work scheme. To support this, we 
have now introduced more bike racks to our offices, 
further reducing our impact on the environment and 
promoting a healthier journey to work. 

Recycling: As well as using recycled paper for our 
printing and hand towels, we have recycling facilities 
located in all our offices in support of our commitment 
to reduce the waste we send to landfill. We are 
continuously looking for new ways to recycle. This 
year, we have introduced new recycling facilities to 
encourage the appropriate disposal of batteries and 
the re-use of plastic bags.

Office plants: Air quality and employee satisfaction are 
important to us. As part of our 2017 CSR programme 
launch we introduced desk plants to all employees to 
boost positive wellbeing and to help improve air quality 
in our offices.

1. Assuming that each car share persists for 200 working days.  
This figure was calculated using www.carbonfootprint.com/calculator

43

Strategic reportCorporate governanceFinancial statementsCorporate Social  
Responsibility Report continued

Marketplace
At Shawbrook, we strive to work  
with suppliers who subscribe to  
operate on and promote similar 
principles that match our traditional 
values and culture of respect, care  
and thoughtful judgement.

Awareness: A key aim for our 
Marketplace quadrant is to enhance 
awareness and understanding 
of key policies and processes 
associated with our suppliers and 
our supply chain. Shawbrook relies 
on an extensive number of external 
suppliers and expects all suppliers 
and staff to behave ethically at all 
times during the sourcing and supply 
of goods and services. By promoting 
our procurement policy and creating 
communications regarding our 
suppliers and best practice when 
choosing a supplier, we can ensure we 
build equitable working relationships.

My Shawbrook Idea: Our initiative 
‘My Shawbrook Idea’ encourages 
us to start to think about how we 
can improve and communicate 
with one another with ideas for best 
practice. It allows us to listen to our 
workforce and capture every small 
process improvement, cost reduction, 
efficiency gain and helps to prevent 
every avoidable waste, re-work,  
or complaint. 

Sourcing: We are continually working 
with the business to source the right 
companies and opportunities to 
source locally. As we further roll out 
our regional business centres, there 
will be more opportunity to work 
with national companies with local 
presence to also offer consistency 
across all our Shawbrook sites.

44

By promoting our procurement 
policy and creating communications 
regarding our suppliers and best 
practice when choosing a supplier, 
we can ensure we build equitable 
working relationships

Shawbrook Group plc Annual Report and Accounts 2017Workplace
At Shawbrook, we are committed to 
ensuring we remain a great place 
to work. We work hard to create a 
business where we can attract, retain 
and reward talented, hardworking 
individuals and help them to develop 
in their careers through valuable 
experience and development and 
training programmes. We promote a 
diverse and inclusive workplace and 
one in which our people think and feel 
engaged in our approach and are 
supported to be their best at work. 

Diversity and inclusion: Last year we 
signed up to the Treasury’s (HMT) Women 
in Finance Charter and we are keen to 
create and encourage a sustainable, 
diverse and inclusive culture in all areas 
of our business. We have recently set up 
our Shawbrook Inclusion Community 
which hosts various events to build on our 
diversity and inclusion and encourages 
our colleagues to engage in discussions 
and contribute their feedback. 

Health and wellbeing: The health and 
wellbeing of our staff is important to us. 
Following feedback from our people 
steering group, we increased all staff 
holidays by two days and withdrew our 
policy regarding dress code, ensuring 
we all feel comfortable and happy at 
work. Our community intranet page 
promotes various articles and tips on how 
employees can improve their health and 
wellbeing both at work and at home. To 
encourage healthier eating at work, our 
fruit box initiative was trailed in our HQ, 
providing fruit in all our communal areas. 
Due to its success, we are looking to 
expand this across all our offices.

Flexible working: We want to ensure 
that our people are happy. Our aim is 
to support anyone at Shawbrook who 
is a working carer and help them to get 
their work and life balance at a level that 
is right for them. In 2017, we launched 
our ‘Guarding our Guardians’ network 
providing a platform to support our 
working carers. Run by the CSR team, 
the network recognises the importance 
of flexibility and hosts numerous events 
for colleagues to get involved with and 
discuss key topics important to them.

45

Training and development: We have devoted considerable 
investment to ensuring that all colleagues are supported in their 
training requirements, enabling them to be the best they can be.  
Each department is allocated a training champion to ensure that  
we can meet the appropriate training needs of each individual.  
The Shawbrook Learning Bank launched last year plays a significant 
part in our training needs and we are continuously uploading new 
modules to complete. 

New innovative systems: In November 2017, we launched our new 
HR Hub system, simplifying the way our employees seek support 
and guidance from HR. It allows colleagues to access their payslips, 
highlights rewards schemes such as our Bupa Rewards System and 
encourages learning and development. 

Strategic reportCorporate governanceFinancial statementsCorporate Social  
Responsibility Report continued

Community
We are committed to supporting 
our communities and local 
causes that are close to the 
hearts of our people. Dedication 
to our community is embedded in 
our core values, and we recognise 
the importance of investing 
time and support to non-profit 
organisations, aspiring to make  
a difference.

Corporate charities: 
We are delighted to support 
our three corporate charities, 
Contact the Elderly, Little Havens 
and Future First, a wide variety 
of causes, helping young people 
and elders to improve their quality 
of life. This year we donated to 
over 50 causes. In 2018, we’d like 
to further our support to these 
charities by gifting our time to 
volunteer and assist in any way 
we can.

In 2017, we’re proud to say that we 
have been able to contribute over 
£42,000 to staff nominated causes. 

Staff donations: 
We want to ensure that the 
charities we support are charities 
that also matter to our staff. 
Each month we host a charity 
day to encourage donations and 
awareness for a cause nominated 
by a member of our team. This 
year, we raised over £5,000 from 
our charity collections.

Gift Matching: 
Our pledge is to support 
colleagues and their families  
that gift their time and fundraise 
for charities they want to help.  
In 2017, we’re proud to say  
that we have been able to 
contribute over £42,000 to  
staff nominated causes. 

Making a difference: 
Engaging with local communities 
is important to us. In order to 
encourage our employees to 
support their local communities 
and charities we have now 
launched our ‘Making a Difference 
Days’. This allows every colleague 
up to one volunteer day per year 
so they can gift their time to a 
cause they’re keen to support. 

The Strategic report was approved by the Board and 
signed on its behalf by the Chief Executive Officer.

Steve Pateman 
Chief Executive Officer 
7 March 2018

46

Shawbrook Group plc Annual Report and Accounts 2017Corporate governance report 

47 

50 

76 

81 

85 

86 

Corporate governance report

Board of Directors

Directors’ Remuneration Report

Directors’ report

Statement of Directors’ responsibilities

Independent Auditor’s report

Corporate
governance

47

Corporate governance report
Chairman’s introduction

I am pleased to present 
our Corporate Governance 
Report for 2017. It includes 
reports from the Nomination 
Committee, the Audit 
Committee, Risk Committee 
and Remuneration Committee.

This report also explains how the Group applies  
the principles of corporate governance, aligning  
our structure and arrangements with best practice  
in the sector. 

We recognise that effective governance is key to the 
successful delivery of the Group’s strategy and that  
it continually needs to evolve to meet the requirements 
of a growing bank operating in a heavily regulated  
and uncertain environment. 

Following the change of ownership of the Group, 
the commitment to retaining Board and Committee 
independence was formalised by the adoption of  
a Framework Agreement and Memorandum of 
Understanding governing the ongoing interactions 
between the Board, Executive management and 
the Shareholder. These have formalised governance 
arrangements to ensure that appropriate challenge 
and independence remains, so supporting the interests 
of investors, customers, employees, the regulators and 
other key stakeholders. An externally facilitated Board 
effectiveness review, will be undertaken in 2018, to 
further ensure the effectiveness of the framework.  
Full details of the Group’s governance arrangements 
are also set out in this report.

48

Shawbrook Group plc Annual Report and Accounts 2017In addition to its ongoing oversight activities,  
the key issues on which the Board focused time  
during 2017 included: 

 ■ considering the interests of the independent 
shareholders and other stakeholders during  
the change of ownership of the Group;

 ■ consideration of the Group strategy and  

formulation of a Group plan to 2021; 

 ■ the evolution of the target operating model  
and infrastructure required to support the  
future development of the Group; 

 ■ deep dives into each of the business divisions, 
considering both current performance and  
future opportunities and plans; 

 ■ the people strategy for the business; 

 ■ cyber resilience, information security and  

data management;

 ■ capital and liquidity adequacy, including 
consideration of the ICAAP and ILAAP  
documents, both with specific sessions held  
to ensure the Board had sufficient opportunity  
to consider the key elements; 

 ■ oversight of loan portfolio acquisitions including  

the acquisition of a portfolio of assets from  
Lombard, RBS; and

 ■ continuing to review how the Group delivers good 
customer outcomes across all of its activities. 

Andrew Didham joined the Board in February 2017, 
taking over from Roger Lovering as Chair of the Audit 
Committee. Dylan Minto was also appointed to the 
Board as Chief Financial Officer in February 2017,  
after holding the position on an interim basis for a 
number of months. Cédric Dubourdieu, a Partner at 
BC Partners LLP, joined the Board as a shareholder 
representative in September 2017 following the change 
in ownership of the Group. I believe the addition of 
Andrew, Dylan and Cédric means the Board has the 
appropriate mix of skills and experience to fulfil its 
responsibilities effectively.

We recognise that effective 
governance is key to the 
successful delivery of the 
Group’s strategy and that it 
continually needs to evolve 
to meet the requirements of 
a growing bank operating 
in a heavily regulated and 
uncertain environment

In January 2018, Stephen Johnson decided to step 
down from the Board. Stephen was an integral part  
of the Group since inception and the Board thanks  
him for his significant contribution during his time.

Having led the Board since shortly after the Initial Public 
Offering in April 2015, I believe now is an appropriate 
time for me to stand down as Chairman. I believe I leave  
with the Group in a strong position well placed for the 
future, and I wish my successor every success and will 
take all steps to ensure a smooth handover. 

I thank the Board and my colleagues throughout the 
Group for their support over the last three years and 
wish them well.

Profiles of all the Directors are set out on pages 50 to 51. 

Iain Cornish
Chairman

7 March 2018

49

Strategic reportCorporate governanceFinancial statementsCorporate governance report
Board of Directors

A

Audit Committee

N

Nomination Committee

R

Remuneration Committee

RI

Risk Committee

Committee Chair

Iain Cornish
Chairman and 
Independent  
Non-Executive 
Director

N R

Steve 
Pateman
Chief Executive 
Officer

Dylan Minto
Chief Financial 
Officer

Appointed to the Board in July 2015

Appointed to the Board in January 2016

Appointed to the Board in February 2017

Skills and experience
Iain was a founding member of the PRA 
Board at its formation in 2013. He holds 
a degree in Business, Economics and 
Statistics from Southampton University.

External appointments/
directorships
Iain is currently Senior Independent 
Director of both Arrow Global Group PLC 
and St James’s Place plc. Iain also serves 
as a Trustee of Macmillan Cancer Support.

Skills and experience
Steve joined Shawbrook from Santander 
UK, where he was Executive Director and 
Head of UK Banking, running the bank’s 
Corporate, Commercial, Business and 
Retail Banking operations as well as 
Wealth Management. He joined Santander 
in 2008 with responsibility for building 
an SME franchise. He is a Fellow of the 
Chartered Institute of Bankers in Scotland.

External appointments/
directorships
Steve is currently a member of the 
Financial Capability Board for the 
Money Advice Service and was recently 
appointed Vice President of the Council 
of the Chartered Institute of Bankers 
Scotland. He also provides informal  
advisor services to Arora Group. 

Skills and experience
Dylan joined Shawbrook in 2013 from 
KPMG where he spent 11 years in their 
Financial Services practice advising  
large UK and European banks. Dylan  
was appointed permanent CFO in 
February 2017 having been Interim  
CFO from June 2016. He is a Fellow of  
the ICAEW and holds a dual BA Honours 
degree in German and Business Studies 
from Sheffield University.

External appointments/
directorships
None.

Robin Ashton
Senior 
Independent 
Director

Andrew 
Didham
Independent  
Non-Executive 
Director

David Gagie
Independent  
Non-Executive 
Director

A

N

RI

R

A

RI

A RI

Appointed to the Board in March 2015 
(Appointed to the Board of Shawbrook 
Bank Limited in December 2011)

Skills and experience
Robin has extensive experience of 
retail financial services both in the UK 
and internationally. He is a chartered 
accountant and holds a Bachelor of Arts 
(Hons) degree in Economics and Law 
from Durham University.

External appointments/
directorships
Robin has been a Non-Executive Director 
of Leeds Building Society since April 2011 
and Chairman since March 2013.

Appointed to the Board in February 2017

Appointed to the Board in January 2016

Skills and experience
Andrew has extensive financial services 
experience. He is a qualified accountant, 
having enjoyed a successful career  
at KPMG, becoming a partner in 1990  
and subsequently as Group Finance 
Director of Rothschild.

External appointments/
directorships
Andrew is currently an Executive  
Vice-Chairman for Rothschild and also  
a Non-Executive Director of Charles 
Stanley PLC and is Non-Executive 
Chairman of its principal operating 
company Charles Stanley & Co Ltd.  
He is also Non-Executive Director of 
Jardine Lloyd Thompson Group plc.

Skills and experience
David has global experience in  
consumer lending, banking, credit card 
payments and risk management. Whilst  
a Senior Advisor at the Financial Conduct 
Authority and member of the Payments 
Systems Regulator Executive he focused 
on regulatory conduct issues relating  
to retail banking, consumer credit  
and payments. 

External appointments/
directorships
David is a Non-Executive Director  
of Lowell GFKL Group and serves  
as Chairman on some of the  
subsidiaries within the Group. He  
is also a Non-Executive Director  
of Populus Consulting Ltd and  
MWS Technology Ltd.

50

Shawbrook Group plc Annual Report and Accounts 2017Sally-Ann 
Hibberd
Independent  
Non-Executive 
Director

Paul 
Lawrence
Independent  
Non-Executive 
Director

Roger 
Lovering
Independent  
Non-Executive 
Director 

R RI

RI

A N

A RI

Appointed to the Board in November 2015

Appointed to the Board in August 2015

Skills and experience
Sally-Ann has a broad financial services 
background having worked in Life 
Assurance, Asset Management, Retail 
Banking, Bancassurance and General 
Insurance. Her particular strengths are 
in Operations, Technology and Business 
Transformation.

External appointments/
directorships
Sally-Ann is currently a Non-Executive 
Director of Equiniti Group plc and sits  
on the Governing Body of Loughborough 
University.

Skills and experience
Paul has extensive experience in financial 
services having had a successful career 
within HSBC Group. Paul has particular 
strengths in managing risk and internal 
audit across a number of business lines. 
Paul previously served as a member 
on the IIA Committee for Internal Audit 
Guidance for Financial Services. 

External appointments/
directorships
Paul is currently an independent 
consultant to HSBC in the formation  
of their UK Ring Fence Bank.

Lindsey 
McMurray
Non-Executive 
Director

Cédric 
Dubourdieu
Non-Executive 
Director

A

N

R

RI

A

N

R

RI

Appointed to the Board in April 2010 
(Appointed to the Board of Shawbrook 
Bank Limited in January 2011)

Skills and experience
Lindsey has over 20 years of experience 
as a private equity investor with a 
particular focus on the financial services 
sector. She holds a first class Honours 
degree in Accounting and Finance  
from Strathclyde University. 

External appointments/
directorships
Lindsey is managing partner of private 
equity fund manager Pollen Street Capital, 
an affiliate of Marlin Bidco Limited of which 
she is also a Director. She is also currently 
an Executive Director of Pollen Street 
Capital Limited and a Director of Freedom 
Acquisitions Limited, Honeycomb Holdings 
Limited, Honeycomb Finance plc and 
Cashflows Europe Limited.

Appointed to the Board in September 2017

Skills and experience
Cédric has close to 20 years of private 
equity experience, having led a number 
of investments in a variety of sectors 
across Europe. He holds a degree from 
Ecole Polytechnique, Paris.

External appointments/
directorships
Cédric is a Managing Partner of  
private equity firm BC Partners and sits  
on BC Partners’ investment committee. 
BC Partners is an affiliate of Marlin Bidco  
of which Cédric is also a Director.  
Cédric currently serves on the Boards  
of MCS, Nille and Allflex. 

Appointed to the Board in March 2015 
(Appointed to the Board of Shawbrook 
Bank Limited in January 2013)

Skills and experience
Roger has over 25 years of experience in 
the consumer finance industry, focusing 
on lending to individuals. He has extensive 
knowledge of secured and unsecured 
lending, both fixed and revolving term via 
credit cards. Roger is a member of ICAEW 
and has a degree in Accountancy and 
Financial Analysis from Warwick University.

External appointments/
directorships
Roger is a Non-Executive Director of 
Caswell Consultancy Limited, Logical 
Glue Limited and Amigo Holdings 
Limited. He is also a Non-Executive of 
Oodle Finance Services Limited.

Daniel 
Rushbrook
General Counsel 
and Group 
Company 
Secretary

Appointed Company Secretary in March 
2015 (appointed Company Secretary to 
Shawbrook Bank Limited in March 2011)

Skills and experience
Daniel has over 20 years legal experience. 
He has experience in private practice 
having worked for both Linklaters LLP 
and Macfarlanes LLP. Daniel became the 
first in-house lawyer for Commercial First 
Mortgages Limited, later joining its Board 
as Legal Director in 2005. In 2011 Daniel 
transferred to Shawbrook becoming 
General Counsel and Company 
Secretary. Daniel holds a first class law 
degree from Oxford University and a 
Masters law degree from the University  
of Pennsylvania. 

External appointments/
directorships
None.

Stephen Johnson resigned as a Director on 23 January 2018

51

Strategic reportCorporate governanceFinancial statementsCorporate governance report
Leadership structure

Below is an overview of the delegations in place from the Board to its Committees.  
The Executive and Risk Governance structure is included on the following page. It has 
delegated authorities from the Chief Executive Officer and members of the Executive 
management team. All authorities have documented through terms of reference. Board 
Committee terms of reference can be found on the website: investors.shawbrook.co.uk

Audit Committee

■  Oversees financial reporting

■  Monitors internal control

■  Monitors internal and 

external auditors

Nomination Committee

■  Recommends Board 

appointments

■	 Oversees appointments 

under the Senior Managers 
and Certification Regime. 

■	 Succession planning

The Board 
The primary role of the Board is to  
provide leadership to the Group, to set 
 the Group’s long-term strategic objectives 
and to develop robust corporate 
governance and risk management 
practices. The Board delegates specific 
powers to some committees, details  
of which are as shown.

Disclosure Committee

■  Monitors disclosure 

controls

■  Reviews and advises on 
the scope and content 
of the disclosure

Remuneration Committee

■  Monitors the level and structure 
of remuneration for Executive 
management 

■  Approves annual performance 

objectives

■  Ensure incentives are aligned  

with prudent risk taking

52

Risk Committee

■  Reviews the design and 
implementation of risk 
management

■  Reviews the Group’s ICAAP

■  Monitors the risk framework

Shawbrook Group plc Annual Report and Accounts 2017Executive Committee

The Executive Committee is responsible for developing the business  
and delivering against a Board approved strategy, putting in place  
effective monitoring, control mechanisms and setting out a framework  
for reporting to the Board.

Operations Committee

■  Provides operational oversight

■  Assures quality and 

performance management

Asset and Liability Committee 

■  Identifies, manages and controls balance  

sheet risks;

■  Oversees and monitors Liquidity control 

frameworks;

■  Oversees and monitors of Capital control 

frameworks;

■  Recommends Liquidity, Funding, Market and 
Counterparty Risk policy for approval; and

■  Recommends Liquidity and Market Risk  

Appetite Statements and limits for approval  
and monitoring.

Model Management Group 

■	 Ensures that the Group has in place, and operates 
effective, appropriate and robust procedures and 
business processes for managing the Group’s 
models and model risk policy.

■	 Accountable for the overall model maintenance  

and governance across the Group

■	 Approves/ratifies the model inventory 

Credit Approval Committee

■  Considers and approves individual credit 

proposals submitted by the business units of 
the Group which fall outside their permitted 
delegated lending authority

Group Product Committee 

■  Approves the Product Approval 

and Management policy

■  Reports to ERMC as necessary

■  Carries out annual reviews of  
all products across the Group

Enterprise Risk Management Committee

■  Oversees the design and implementation 
of the Risk Management Framework; and 
conduct of business issues including fair 
outcomes for customers

■  Oversees regulatory reporting requirements 
and the Financial Crime and Anti-Money 
Laundering (AML) regime

■  Defines detailed risk appetite limit and 

statements and recommends to Board Risk 
Committee material risk appetite limits  
and statements

■  Oversees working groups which ensure  

risks and trends are appropriately managed. 
In 2017 the ERMC formed three new working 
groups covering Complaints, Broker and 
Intermediary Management and Collections 
and Recoveries. 

Impairment Committee 

■  Oversees impairment forecasts and budgets

■  Monitors impairment from lending portfolios 

Policy Review Group

■  Ensures that the Group has in place, and operates 

effective and appropriate policies

■  Maintains policies and governance across the Group

■  Oversees the Group Policy Inventory including the 

annual refresh of the Group risk policies

53

Strategic reportCorporate governanceFinancial statementsCorporate governance report
Leadership structure continued

The Board
The Board has responsibility for ensuring that the Group 
is managed effectively and in the best interests of its 
Shareholder, investors, customers, employees and other 
stakeholders (including regulators) and its principal 
banking subsidiary, Shawbrook Bank Limited. A 
Framework Agreement has been established containing 
a formal schedule of matters reserved for the Board 
and those matters requiring a recommendation for 
Shareholder approval. This document, alongside the 
Memorandum of Understanding, ensures the Board 
retains its independence when making significant 
decisions. The Board delegates specific powers for 
some matters to Board Committees, with the outputs 
from each Committee meeting reported to the Board 
regularly, thus ensuring the Board maintains the 
necessary oversight. More detail on the Committees 
and their work is described in the separate Committee 
Reports at pages 60 to 80.

Roles and responsibilities
Chairman (Iain Cornish)
Leads the Board, ensuring its effectiveness in all 
aspects of its role as well as being responsible for its 
governance. Sets the tone for the Group and ensures 
effective relationships between management, the 
Board and the Shareholder are strong. 

Key responsibilities:
 ■ Ensure effective communication with the 
Shareholder and other key stakeholders.

 ■ Promote effective flow of information between 

Board Directors.

 ■ Provide entrepreneurial leadership.

 ■ Ensure effective communication between 

Executive Directors and Non-Executive Directors.

 ■ Chair Board and Nomination Committee meetings. 

Chief Executive Officer (Steve Pateman)
Responsible for the day to day management of the 
Group’s operations, recommending the Group’s 
strategy to the Board and the implementation of 
the agreed strategy. Accountable to the Board for 
the Group’s operational and financial performance. 
Supported in decision making by the Executive 
management team. The Chief Executive Officer  
chairs the Executive Committee, which meets three 
times a month to provide oversight and scrutiny of  
the Group’s business and consider matters that need  
to be escalated to the Board.

Key responsibilities:
 ■ Maintain a good working relationship with  

the Chairman and all Directors.

 ■ Assess the principal risks of the Group.

 ■ Lead relationships with government, authorities, 

regulators and stakeholders.

 ■ Ensure effective internal controls and management 

information systems are in place.

 ■ Responsibility for the performance of the Group’s 

obligations under the Senior Manager and 
Certification Regime.

Senior Independent Director (Robin Ashton)
Provides a sounding board for the Chairman and 
serves as an intermediary for the other Directors when 
necessary. Available to the Shareholder if they have 
concerns, which the normal channels of Chairman, 
Chief Executive Officer or other Executive Directors 
have failed to resolve, or for which such contact is 
inappropriate. 

Key responsibilities:
 ■ Leads the planning for the succession of the 

Chairman to the Board. 

 ■ Meet with other Non-Executive Directors to appraise 

the Chairman’s performance.

 ■ Provide feedback to the Chairman, Shareholder  
and Executive Directors on the Independent  
Non-Executive Directors’ views.

Non-Executive Directors
Provide constructive challenge to management, 
and bring experience and objectivity to the Board’s 
discussions and decision making. Monitor the delivery 
of the Group’s strategy against the governance, risk 
and control framework established by the Board. Led 
by the Senior Independent Director, the Non-Executive 
Directors are also responsible for evaluating the 
performance of the Chairman. 

Further responsibilities:
 ■ Scrutinise management performance.

 ■ Ensure the integrity of financial information and 

ensure that the financial controls and systems of  
risk management are effective.

 ■ Seek independent professional advice if needed. 

54

Shawbrook Group plc Annual Report and Accounts 2017Company Secretary (Daniel Rushbrook)
All Directors have access to the services of the 
Company Secretary in relation to the discharge of their 
duties. Responsible for working with the Chairman to 
develop Board and Committee agendas and to ensure 
that all Board procedures are complied with. Advises 
the Board on corporate governance, legal, regulatory 
and compliance matters and developments. 

Additional duties:
 ■ Ensure the Group’s governance framework  

is maintained.

 ■ Organise Directors’ training and induction.

 ■ Oversee Board and Committee administration  

and record keeping.

Division of responsibilities
There is a clear division of responsibility at the head  
of the Group. The roles of the Chairman and the  
Chief Executive Officer are separate, clearly defined  
in writing and have been agreed by the Board. 

Board Committees
The Board has a number of Committees: Audit, Risk, 
Nomination and Remuneration. The written terms  
of reference of the Committees, including their 
objectives and the authority delegated to them  
by the Board, are available upon request from the 
Company Secretary or via the Group’s website at 
investors.shawbrook.co.uk. All Committees have 
access to independent expert advice and the services 
of the Company Secretary. Each Committee Chairman 
reports on activities throughout the year, highlighting 
anything which needs to be brought to the wider 
Board’s attention. The terms of reference of each 
Committee are reviewed annually to ensure that the 
Committees are operating effectively and any changes 
considered necessary are recommended to the Board 
and the Shareholder for approval.

The Board has a Disclosure Committee, which  
is responsible for monitoring, evaluating and  
enhancing disclosure controls and procedures  
within the Group. In particular, responsibilities set  
out in its terms of reference include the identification  
of inside information and maintenance of insider 
lists, the design, implementation and evaluation 
of disclosure procedures and the resolution of any 
questions concerning the materiality of certain 
information. The Disclosure Committee also ensures  
the Group makes timely and accurate disclosure of  
all information where disclosure is required to meet 
legal and regulatory obligations.

The Board delegates daily management responsibility 
for the Group to the Chief Executive Officer and the 
Executive management team, who meet three times 
a month. The Executive Committee is responsible 
for developing the business and delivering against a 
strategy approved by the Board and ensuring effective 
monitoring and control mechanisms. There are also a 
number of executive sub-committees (a table showing 
the governance structure is set out on page 53) which 
assist the Executive Committee in discharging its 
responsibilities. 

Composition, Board Balance  
and Time commitment
The Board currently consists of 11 members, namely the 
Chairman, six Independent Non-Executive Directors, 
two Executive Directors and two Non-Independent  
Non-Executive Directors. Biographical details of all 
Directors are given on pages 50 to 51. 

The Non-Executive Directors have strong and relevant 
experience across all aspects of banking including 
relevant skills in financial management, regulatory, 
credit assessment and pricing, liability management, 
technology, operational and conduct matters. To ensure 
the Board continues to have an appropriate balance of 
skills, these skill sets are reviewed annually through the 
completion of a skills matrix which is considered by the 
Nomination Committee and the Board.

The Board considers that the balance of skills and 
experience is appropriate to the requirements of 
the Group’s business and that the balance between 
Executive and Non-Executive Directors allows it to 
exercise objectivity in decision making and proper 
control. Each member of the Board has had access  
to all information relating to the Group, the advice  
and services of the Company Secretary (who is 
responsible for ensuring that governance procedures 
are followed) and, as required, external advice at the 
expense of the Group. 

The Board keeps under review the structure, size  
and composition of the Board (and undertakes  
an evaluation to ensure it retains an appropriate 
balance of skills, knowledge and experience).  
The Board also reviews the membership of  
the various Board committees and the expected  
time commitment. 

The terms of appointment of the Non-Executive 
Directors specify the amount of time they are expected 
to devote to the Group’s business. They are currently 
required to commit to at least four days per month 
which is calculated based on the time required 
to prepare for and attend Board and Committee 
meetings, meetings with the Shareholder and training.

55

Strategic reportCorporate governanceFinancial statementsCorporate governance report
Leadership structure continued

Meetings and attendance
The Board holds meetings at regular intervals, at 
which standing items such as the Group’s financial 
and business performance, risk, compliance, IT, 
human resources and strategic matters are reviewed 
and discussed. There is a comprehensive Board pack 
and agenda which is circulated beforehand so that 
Directors have the opportunity to consider the issues 
to be discussed. Detailed minutes and any actions 
arising out of discussions are documented. 

Regular meetings are scheduled up to a year in 
advance, and if any Director is unable to attend then 
they may provide comments on the papers to the 
Chairman before the meeting. Meetings are structured 
so that appropriate time is devoted to all agenda items. 

In addition to these regular, scheduled meetings, ad hoc 
Board meetings are held outside the published cycle 
where circumstances require; including but not limited 
to approval of appointments to the Board, any material 
transactions or the approval of regulatory submissions. 

In 2017, there were 42 Board meetings. 10 Board 
meetings were scheduled and there were 11 ad hoc 
meetings to discuss matters ranging from acquisitions 
to the Additional Tier 1 (AT1) issuance. 21 further Board 
meetings were held to discuss change of ownership of 
the Group. As a result of her involvement with Marlin 
Bidco Limited, Lindsey McMurray did not attend the first 
three scheduled Board meetings of the year, nor any of 
the Board meetings to discuss the change of ownership. 

The Board held a strategy workshop with the Executive management team in October 2017  
to discuss the Group’s strategic plan. 

Attendance at the scheduled Board meetings is shown below:

Director

Date appointed or resigned in the year

Meetings  
attended

Meetings eligible to 
attend as a Director

Iain Cornish

Robin Ashton

Cédric Dubourdieu

Appointed 5 September 2017

Andrew Didham

Appointed 1 February 2017

David Gagie

Sally-Ann Hibberd

Stephen Johnson

Resigned 23 January 2018

Paul Lawrence

Roger Lovering

Lindsey McMurray

Dylan Minto

Appointed 6 February 2017

Steve Pateman

10

10

4

10

9

10

9

10

9

7

9

10

10

10

4

10

10

10

10

10

10

10

9

10

Throughout the relevant period, the Chairman has held a number of meetings with Non-Executive Directors, 
without the Executive Directors being present. The Senior Independent Director has held meetings with  
Non-Executive Directors, without the Chairman being present. 

56

Shawbrook Group plc Annual Report and Accounts 2017Independence
The Board has reviewed the independence of each  
of the Non-Executive Directors who have served on  
the Board throughout the financial year and concluded 
that Robin Ashton, Andrew Didham, David Gagie, 
Roger Lovering, Paul Lawrence and Sally-Ann Hibberd 
are independent. Lindsey McMurray and Cédric 
Dubourdieu, who represent the Group’s Shareholder, 
are not considered independent. During the relevant 
period, the Board has operated with due regard to 
the UK Corporate Governance Code (the Code) 
requirement that at least half the Board, excluding  
the Chairman, should comprise Non-Executive 
Directors determined by the Board to be independent.

The Non-Executive Directors are considered to be  
of sufficient calibre and experience to bring significant 
influence to bear on the decision making process.  
The Board has considered the Independence of Roger 
Lovering who is a Non-Executive Director of Amigo 
Loans, which has a wholesale facility from the Group; 
Andrew Didham who is a Non-Executive Director 
of Jardine Lloyd Thompson Group plc who are the 
Group’s insurance broker and Sally-Ann Hibberd who 
is a Non-Executive Director of Equiniti, which was the 
Group’s share registrar during and up to the delisting  
of the Company. The Board concluded that these 
outside interests do not affect their independence.  
This is based on observations of the way the above 
Directors have discharged their duties as members  
of the Board Committees and their contribution to  
and challenge in Board meetings.

Conflicts of interest
All Directors have a duty to avoid situations that may 
give rise to a conflict of interest (in accordance with 
s175 of Companies Act 2006). Formal procedures are 
in place to deal with any conflict of interest. Directors 
are responsible for notifying the Chairman and the 
Company Secretary as soon as they become aware 
of any actual or potential conflict of interest for 
discussion by the Board who will take into account the 
circumstances of the conflict when deciding whether  
to permit potential conflict or to impose conditions on 
the Director in the interests of the Group. Any actual  
or potential conflicts of interest are recorded in a 
central register and Directors are also required, on  
an annual basis, to confirm that they are not aware  
of any circumstances which may affect their fitness  
and propriety and therefore their ability to continue  
to serve on the Board. In addition, Directors are 
required to seek the Board’s approval of any new 
appointments or changes in commitments.

Induction, training and  
professional development 
On appointment, all new Directors receive a 
comprehensive and tailored induction, having 
regard to any previous experience they may have as 
a Director of a publicly listed company. The Group 
also provides additional induction materials and 
training for those Directors who are also Committee 
Chairman. The content of our Director induction 
programmes are tailored and scheduled with input 
from the new Director. The induction information is 
delivered in a variety of formats; including face to 
face meetings with the Chairman, Board Directors 
and Executive management and input from external 
advisers as appropriate. This is supplemented by the 
provision of key governance documents as reading 
material, including policies, procedures, Board and 
Committee minutes, the Board meeting schedule, the 
Group structure chart and copies of the Code, the 
FCA Handbook, regulatory codes/requirements and 
information on Directors’ duties and responsibilities under 
the Companies Act 2006 and other relevant legislation.

Tailored training is made available to all newly 
appointed Directors, ensuring any previous experience 
they may have as a Director of a financial services 
company or otherwise is considered. An ongoing 
programme of training is available to all members of 
the Board which includes professional external training, 
internal online training and bespoke Board training 
on relevant topics such as regulatory and governance 
developments, changes to the Companies Act 2006 or 
accounting requirements. Directors are also encouraged 
to devote an element of their time to self development 
including attendance at relevant external seminars and 
events. This is in addition to any guidance that may be 
given from time to time by the Company Secretary.

The Chairman is responsible for reviewing the training 
needs of each Director, and for ensuring that Directors 
continually update their skills and knowledge of the 
Group. All Directors are advised of changes in relevant 
legislation, regulations and evolving risks, with the 
assistance of the Group’s advisers where appropriate. 
During 2017 scheduled training was provided to the 
Board on Internal Capital Adequacy Assessment Process 
(ICAAP), Internal Liquidity Adequacy Assessment Process 
(ILAAP), IFRS 9 requirements, the FCA’s regulation of 
conduct, Data Management, Credit Grading Systems 
and Corporate Governance developments.

The Board receives detailed reports from Executive 
management on the performance of the Group at its 
meetings and other information as necessary. Regular 
updates are provided on relevant legal, corporate 
governance and financial reporting developments. 
The Board frequently reviews the actual and forecast 
performance of the business against the annual plan, 
as well as other Key Performance Indicators.

57

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Leadership structure continued

Internal Board Evaluation
The Board carried out an internal evaluation of the 
performance of the Board during 2017, in accordance 
with the guidance set out in the Code. Further to the 
change of ownership the Board thought it important 
to assess the performance and effectiveness of the 
Board across the year. Each Director was provided 
with a questionnaire and the results were presented 
to the Board for consideration on 5 December 2017. 
Areas for the evaluation included, composition of 
the Board and associated governance processes, 
workings of the Audit and Risk Committee and 
behaviours and activities of Directors. The result  
of the evaluation indicated that the Directors  
consider the Board to be performing effectively. 

Internal control
The Board has overall responsibility for the Group’s 
system of internal control and for monitoring its 
effectiveness. The Audit Committee and Risk 
Committee have been in operation throughout the 
relevant period and oversee the Group’s system of 
internal control. Material risk or control matters are 
reported by the Audit Committee and Risk Committee 
to the Board. The Board monitors the ongoing 
process by which ‘top risks’ affecting the Group are 
identified, measured, managed, monitored, reported 
and challenged. This process is consistent with both 
the Group Risk Management Framework and with 
internal control and related financial and business 
reporting guidance issued by the Financial Reporting 
Council in September 2014, and has been in place 
for the relevant period under review and up to the 
date of approval of the Annual Report and Accounts. 
The key elements of the Group’s system of internal 
control include regular meetings of the Executive 
management and Risk Committees, together 
with annual budgeting, and monthly financial and 
operational reporting for all businesses within the 
Group. Conduct and compliance are monitored  
by management, the Group Risk function, Internal 
Audit and, to the extent it considers necessary to 
support its audit report, the External Auditor. 

The Board assesses the effectiveness of the Group’s 
system of internal controls (including financial, 
operational and compliance controls and risk 
management systems) on the basis of:

 ■ established procedures, including those already 

described, which are in place to manage perceived 
risks;

 ■ reports by management to the Audit Committee and 
Risk Committee on the adequacy and effectiveness 
of the Group’s system of internal control and 
significant control issues;

 ■ under the direction of the Chief Risk Officer,  

the continuous Group wide process for formally 
identifying, evaluating and managing the significant 
risks to the achievement of the Group’s objectives; 
and

 ■ reports from the Audit Committee on the results  
of internal audit reviews and work undertaken  
by other departments.

The Group’s system of internal control is designed to 
manage, rather than eliminate, the risk of failure to 
achieve the Group’s objectives and can only provide 
reasonable, and not absolute, assurance against 
material misstatement or loss. In assessing what 
constitutes reasonable assurance, the Board considers 
the materiality of financial and non-financial risks and 
the relationship between the cost of, and benefit from, 
the system of internal control. During 2017 the Group 
continued to invest in its risk management capability 
to ensure that it remained relevant, appropriate and 
scalable to support the Group’s objectives over the 
duration of the strategic plan, and continued to  
embed improvements into the Group’s Risk 
Management Framework.

Lines of responsibility and delegated authorities are 
clearly defined. The Group’s policies and procedures 
are regularly updated and distributed throughout the 
Group. The Audit Committee and Risk Committee 
receive reports on a regular basis on compliance  
with the Group’s policies and procedures.

58

Shawbrook Group plc Annual Report and Accounts 2017Shawbrook Bank Limited (the main operating 
subsidiary of the Group) is subject to regulation 
by the Prudential Regulation Authority (PRA) and 
the Financial Conduct Authority (FCA) and as 
such undertakes an ICAAP and ILAAP on a regular 
basis. These processes benefited from ongoing 
improvements in risk assessment during 2017 
including, in the case of the ICAAP, an update 
to reflect the latest guidance from the PRA on 
approaches to the calculation of Pillar 2 capital. 
The ICAAP and ILAAP are reviewed by the Board at 
least annually. The process involves an assessment 
of all the risks that the Group faces in its operating 
environment, the likelihood of those risks crystallising 
and their potential materiality and the effectiveness 
of the control framework in mitigating each risk. This 
includes a thorough evaluation of how the Group 
would be impacted by severe, but plausible, periods  
of stress in its stress testing programme.

The purpose of the process is to establish the level and 
quality of capital resources that the business should 
maintain, both under current market conditions and 
under a range of stressed scenarios, in order to ensure 
that financial resources are sufficient to successfully 
manage the effects of any risks that may crystallise.

Cyber resilience
The Group recognises the importance of cyber 
resilience. The Board oversees the Group’s cyber 
resilience approach and the level of investment into 
cyber security, providing robust challenge and scrutiny 
to ensure that the Group is adequately mitigating the 
threats it faces. The Board recognises that specialist 
knowledge is required in this area and therefore seeks 
relevant advice from third parties where appropriate. 
The cyber resilience strategy is routinely monitored 
by the Risk Committee and reviewed by the Board 
on an annual basis. The review takes into account 
the latest cyber threat intelligence assessment, the 
specialist nature of cyber threats and any outsourcing 
risks faced by the Group in this area. This ensures that 
the strategy remains fit for purpose to combat the 
potential cyber threats the Group may face.

Relationship with the Marlin Consortium 
Following the acquisition of the Company by the 
Marlin Consortium, the Group remains committed 
to maintaining a constructive relationship with the 
Shareholder whilst not compromising its independence. 
As previously mentioned on page 7 the Company is  
now 100% owned by Marlin Bidco Limited. 

The Chief Executive Officer and the Chief Financial 
Officer meet with the Shareholder and their 
representatives on a regular basis outside of regular 
Board and Committee meetings. The Shareholder  
has the opportunity to meet with the Chairman  
and/or other Non-Executive Directors on request.

The Group recognises the potential impact of 
the change of ownership on governance and 
independence arrangements. To ensure that the 
governance arrangements with the Shareholder 
are clearly established, the Group has entered into 
a Framework Agreement and Memorandum of 
Understanding which outlines the responsibilities each 
party has to one another. The Framework Agreement 
ensures that information flows are clear and that the 
independent judgement of the Board is not impacted 
and that the Board retains its oversight of the business 
in respect of strategy, performance, risk appetite and 
assessment of the control framework and governance 
arrangements. The Memorandum of Understanding 
ensures that the independence of the Board is 
protected, particularly in relation to the appointment 
of Independent Non-Executive Directors to the Board 
and its Committees. It ensures that there will always 
be a majority of Independent Non-Executive Directors 
in line with good governance practice. As set out in 
the Framework Agreement, the Marlin Consortium has 
used the right to appoint two Directors to the Board, 
both of whom are considered Non-Independent  
Non-Executive Directors.

The Group recognises the importance of ensuring 
effective communication with all of its stakeholders. 
This report, together with a wide range of other 
information, including the half-yearly financial report 
and regulatory announcements are made available  
on the Investor section of the Group’s website at  
investors.shawbrook.co.uk.

59

Strategic reportCorporate governanceFinancial statementsCorporate governance report
Report of the Nomination Committee 

Diversity and 
inclusion remains 
a strategic priority 
for the Group.

I am pleased to present the report of the Nomination 
Committee. 

During 2017 the Committee focused on a wide range of 
governance, succession and development matters. This 
has included working with the Group Human Resources 
Director to oversee an externally facilitated executive 
assessment which provided a thorough evaluation for 
our Executive management. We remain committed to 
the continued development of key personnel within the 
business and ensuring a pipeline of executive talent to 
enable us to deal with any future requirements at Board 
and senior management levels. We will continue to keep 
succession planning and talent development under 
close review as part of our annual agenda. 

During the year the Committee recommended the 
appointment of Andrew Didham as Chairman of the 
Board Audit Committee and Cédric Dubourdieu as 
a Non-Executive Director. Both Andrew and Cédric 
underwent a fitness and propriety assessments 
before joining to the Board. Both Directors also 
undertook a thorough induction process to assist 
with his familiarisation of the Group. Dylan Minto 
was appointed Chief Financial Officer, following a 
comprehensive recruitment process involving external 
candidates. The Committee agreed that Dylan, who  
held the interim position for eight months, was the 
strongest candidate. This evidences the Committee’s 
focus on Executive management as well as Board level 
talent development and succession planning. The 
Committee also recommended the appointment  
of a new Money Laundering Reporting Officer.

As highlighted within my Chairman’s introduction,  
I have taken the decision to step down from the Board. 
Following a comprehensive search, a candidate 
has been identified and regulatory approval is 
awaited. The Committee is confident that the chosen 
candidate, will bring a vast wealth of expertise and 
experience to the Board and will continue to lead the 
Group with integrity. I will take all steps to ensure a 
smooth succession.

60

Diversity and inclusion remains a strategic priority for 
the Group. The Committee and Board recognise the 
importance of diversity in enabling Board effectiveness 
and improving the quality of decision making, and are 
committed to increasing the diversity of the Board. This 
commitment is reflected in us signing the Government’s 
Women in Finance Charter, an initiative by HM Treasury 
which seeks to increase the representation of women 
in financial services, particularly at senior levels. We 
have set our own targets in line with the Charter to 
achieve a third of women on our Board and 40% in 
senior management positions by 2020. Our approach 
to diversity is described on page 61.

Looking ahead, the Board plans to undertake an 
externally facilitated Board effectiveness review in 2018 
which will build on the progress since the last external 
review in 2016. The review will look at the Board’s 
membership, the focus of its work, its delegation to 
Committees and to its Executive management and  
its culture and the effectiveness of arrangements 
between the Board and the Shareholder.

Further information on the activities of the Committee 
is provided in the following report.

Iain Cornish
Chairman of the Nomination Committee

7 March 2018

Shawbrook Group plc Annual Report and Accounts 2017Role of the Nomination Committee 
The Nomination Committee’s principal function 
is to keep the Board’s governance, composition, 
skills, experience knowledge and independence 
and succession plans under review and to make 
appropriate recommendations as to appointments  
to the Board.

As part of the identification and nomination process, 
the Committee carries out a formal selection process 
for Executive and Non-Executive Directors and 
subsequently recommends to the Board any new 
appointments. As set out in the Framework Agreement. 
Shareholder approval is then sought. The Committee 
also has oversight of the recruitment for anyone 
designated as a Senior Manager under the Senior 
Managers and Certification Regime.

Membership, composition and meetings
The Nomination Committee is chaired by Iain Cornish 
(the Chairman of the Group) and its membership 
comprises three Non-Executive Directors, a majority  
of whom are Independent Non-Executive Directors  
in line with provision B.2.1 of the Code. 

Meetings are held at least four times per year.  
The Nomination Committee met on nine occasions 
during 2017 to discuss proposed appointments, 
succession and development and to evaluate the 
balance of skills, experience, independence and 
knowledge on the Board. Meeting attendance  
during 2017 is set out below. 

Member

Iain Cornish

Robin Ashton

Paul Lawrence

Meetings  
attended

Meetings 
eligible to 
attend as  
a member

41

9

82

9

9

9

1   Iain Cornish did not attend meetings relating to his succession 
planning. In line with provision B.2.1 of the Code, Robin Ashton,  
as the Senior Independent Director chaired those meetings.

2  Paul Lawrence did not attend one meeting given it was considering  

his appointment to the Remuneration Committee.

At the invitation of the Chairman of the Nomination 
Committee, on occasion, other attendees included  
the Chief Executive Officer and Human Resources 
Director. 

At the beginning of 2018 Lindsey McMurray and  
Cédric Dubourdieu joined the Committee.

Appointments 
The Committee ensures that a diverse pool of 
candidates is considered for any vacancy which  
arises and any appointments are made based  
on merit, having regard to the skills, competencies  
and experience of the candidate. 

During the year, a key focus for the Committee was the 
succession of the Chairman. The appointment process 
for the future Chairman involved Ridgeway Partners, 
who were appointed to support the search. Ridgeway 
Partners confirmed on appointment, that they have no 
other connection with the Group. The specification for 
the role was agreed by the Committee, with input from 
the Chief Executive Officer, Committee members and 
the institutional directors. Key attributes for the position 
included extensive banking and previous Chairman 
experience in addition to regulatory credibility.

Ridgeway Partners provided a shortlist of candidates 
who were compared against the role profile and 
candidate brief. Candidates were interviewed by 
members of the Nomination Committee. 

The Committee also carried out relevant reviews 
and evaluations in respect of all other appointments. 
For Andrew Didham, Dylan Minto and Cédric 
Dubourdieu this included skills and fitness and 
propriety assessments after which the Committee 
recommended their appointments. All underwent  
a well planned induction programme.

Diversity 
The Group is committed to improving diversity in its 
membership and whilst new appointments continue to 
be based on skill, experience and knowledge, careful 
consideration is given to diversity. The Group actively 
supports the Women in Finance Charter, committing 
to increasing the representation of women across the 
business, particularly in relation to senior management. 

When searching for candidates for Board 
appointments, the Nomination Committee takes into 
account a number of factors, including the benefits of 
diversity, including gender diversity, and the balance 
of the composition of the Board. The overriding 
requirement is to ensure that recommendations for 
appointments are made on merit against objective 
criteria, and that the best candidates are put forward 
for Board appointments. 

61

Strategic reportCorporate governanceFinancial statementsCorporate governance report
Report of the Nomination Committee

Succession planning 
The Committee is responsible for ensuring that 
appropriate succession and development plans are in 
place for appointments to the Board. We are satisfied 
that the succession planning structure in place is 
appropriate for the size and nature of the Group. 
Succession planning arrangements will be kept  
under regular review in the future. 

Election of Directors 
Having reviewed the findings of the Board  
effectiveness process, the Nomination Committee  
is satisfied that the Board continues to be effective  
and has recommended to the Board that each  
of the Directors should stand for re-election (in line  
with provision B.7.1 of the Code) at the 2018 Annual 
General Meeting.

Primary areas of focus during the year
During the relevant period the Nomination Committee 
considered the following principal items:

 ■ the appointment of a new Chairman;

Executive and Non-Executive Director 
Induction
All new Directors are required to take part in an induction 
process. This includes comprehensive training in line 
with the Senior Managers and Certification Regime as 
prescribed by the PRA and FCA. In addition, Directors 
are required to undertake training in the regulatory and 
compliance frameworks, and are also required to gain an 
understanding of relevant legal requirements such as the 
Market Abuse Directive and Money Laundering legislation. 
Inductions also include sessions with the Chairman, 
Directors, Executive management and external advisors 
to gain insight into the organisation. Training is tailored 
to the requirements of each Director’s role. 

2017 Inductions
Cédric, Dylan and Andrew received inductions 
tailored to their knowledge and experience, this 
included:

 ■ understanding the role of sub-committees and 

governance structures;

 ■ gaining an overview of Board Director duties, 

 ■ a review of the current structure, size and 

responsibilities and protocols;

composition of the Board;

 ■ the time commitment expected of Non-Executive 
Directors leadership and succession planning;

 ■ reviewing past Board packs, Committee packs  

and minutes;

 ■ gaining an understanding of current issues  

 ■ the proposed election and re-election of Directors 

relevant to the Board; 

at the forthcoming Annual General Meeting;

 ■ the appointment of a new Non-Executive Director;

 ■ the appointment of a new Chief Financial Officer;

 ■ responsibilities under the Senior Managers and 

Certification Regime;

 ■ Board effectiveness, and

 ■ understanding the strategic implementation  
of the Board’s policies in relation to corporate 
governance across the Group and amongst the 
management team;

 ■ receiving a full briefing on UK Conduct 

Standards, Senior Managers and Certification 
Regime and Prudential Regulation;

 ■ the implementation of the Group’s Diversity Policy.

 ■ receiving a full briefing on the UK Corporate 

Governance Code;

 ■ meeting with divisional heads to consider, in  

depth, the key challenges facing their businesses;

 ■ meeting key external Group advisers; and

 ■ holding discussions with the Chairman and  

Company Secretary.

In line with provision B.4 of the Code, in addition 
to providing an induction when Directors join the 
Board, care is taken to ensure they update and 
refresh their skills and knowledge.

62

Shawbrook Group plc Annual Report and Accounts 2017Corporate governance report
Report of the Audit Committee 

“We have continued 

to focus on the issues 
relevant to the Group’s 
financial reporting...”

I am pleased to present my report as Chairman of the 
Audit Committee, a role which I assumed on 1 February 
2017, having succeeded Roger Lovering, who remains 
a Committee member. As a Committee, we possess 
recent and relevant financial experience in line with 
good governance practice across the sector and 
included within the Code

We have continued to focus on the issues relevant  
to the Group’s financial reporting, considering 
emerging trends, and overseeing the Group’s internal 
control framework to ensure it remains robust  
and fit for purpose. 

In the year, the Committee also undertook a formal 
competitive tender process of the External Auditor, 
which saw KPMG LLP reappointed. 

The Committee’s annual work plan is framed around 
the Group’s financial reporting cycle which ensures 
that the Committee considers all matters delegated  
to it by the Board and covers a review and challenge  
of the significant accounting estimates and judgments, 
which are set out in a table in Note 1.8 of the financial 
statements. We also received reports from the Internal 
Audit function, which included cyber, responsible 
lending, conduct risk, financial crime and divisional 
deep dives. 

The roll out of the IFRS 9 implementation programme 
was a key focus of the Committee with the bulk of 
the testing and implementation taking place in 2017. 
During the year the Committee received regular 
reports on the progress of this project, and has 
challenged Executive management to ensure its 
implementation runs smoothly. Progress has been 
made in developing our Expected Credit Loss (ECL) 
models, including our Credit Grading Framework. 
The IFRS 9 programme sponsored jointly by the Chief 
Financial Officer and Chief Risk Officer and managed 
by a single steering committee, will be implemented  
in mid 2018.

Andrew Didham
Chairman of the Audit Committee

7 March 2018

63

Strategic reportCorporate governanceFinancial statementsCorporate governance report
Report of the Audit Committee 

Accountability
Role of the Audit Committee
The Audit Committee is responsible on behalf of 
the Board, for, amongst other things:

Financial reporting process
 ■ the significant areas of judgement and their 

application to the results of the Group;

 ■ reviewing the Group’s Annual Report and Accounts 

and the Group’s Interim Report to ensure that, taken 
as a whole, based on the information supplied to 
it and challenged by the Committee and on its 
judgement is fair, balanced and understandable 
and advising the Board to that effect; 

 ■ monitoring the integrity of the Annual Report and 

Accounts and the Interim Report and reviewing the 
critical accounting policies, disclosure obligations 
and changes in accounting requirements;

 ■ reviewing and challenging the going concern 

and viability assessment undertaken by Executive 
management, further details of which can be found  
on page 41; and

 ■ reviewing the Group’s Pillar 3 disclosures to ensure 

compliance with prescribed requirements.

Internal controls and risk management
 ■ considering the process used to evaluate the 

effectiveness of internal controls, financial reporting 
and risk management;

 ■ considering the extent of the work undertaken by 

the finance function and ensuring the finance teams 
have adequate resources to ensure that the control 
environment continues to operate effectively;

 ■ continuously considering any findings of internal 
investigations into control weaknesses, fraud or 
misconduct and management’s responses to any 
deficiencies identified; and

 ■ risk management consideration and monitoring is 
carried out in partnership with the Risk Committee.

External audit
 ■ making recommendations to the Board in relation 
to the appointment, re-appointment and removal 
of the External Auditor and approving the auditor’s 
remuneration and terms of engagement; and

 ■ reviewing the findings of the External Audit and the 
level of challenge produced by the External Auditor 
and considering management’s responsiveness to 
the findings and recommendations.

Internal audit
 ■ monitoring the activity, role and effectiveness of the 
Internal Audit function and their audit programme;

 ■ approving the audit plan and budget and monitoring 
the progress against it at regular intervals, confirming 
that appropriate resource and capability is in place 
to execute the plan effectively; and

 ■ considering the internal audit reports, including 
thematic and routine reviews on prudential and 
regulatory compliance.

Whistleblowing
 ■ continuously considering the Group’s whistleblowing 
policies and procedures, including the protection of 
whistleblowers.

Membership and meetings
The Audit Committee comprises seven members. In 
line with provision C.3.1 of the Code, the majority of the 
Committee are Independent Non-Executive Directors 
and have recent and relevant financial experience. The 
Committee meets as required and met formally six times 
last year. 

The attendance of Directors eligible to attend during 
the period is shown below. 

Member

Andrew Didham

Roger Lovering

Robin Ashton

David Gagie

Paul Lawrence

Meetings  
attended

Meetings eligible 
to attend as  
a member

6

5

6

6

6

6

6

6

6

6

The Company Secretary acts as secretary to the 
Committee. Other individuals attend at the request 
of the Committee Chairman. 

During the year, the External Auditor, Chairman of 
the Board, Chief Executive Officer, Chief Financial 
Officer, Chief Risk Officer, Internal Audit and other 
senior managers as appropriate (where provision of 
clarification and explanation on reports is required) 
attended meetings of the Committee. The Committee 
also met with the external and internal auditors without 
Executive management on regular occasions in 2017. 

The Board is satisfied that Andrew Didham has recent 
and relevant financial experience, as referred to in 
the Code. The Committee also believes it has the 
competence as a whole, relevant to the sector in which 
the Group operates. Biographical details can be found 
on pages 50 and 51.

Lindsey McMurray and Cédric Dubourdieu joined the 
Committee on 27 February 2018.

A full copy of the terms of reference for the Audit 
Committee can be obtained by request to the 
Company Secretary or via the Group’s website  
at investors.shawbrook.co.uk.

64

Shawbrook Group plc Annual Report and Accounts 2017Significant areas of judgement 
During 2017 the following significant issues and accounting judgements were considered by the Committee 
in relation to the 2017 Annual Report and Accounts: 

Reporting 
issue

Impairment of  
loans and  
advances

Effective  
interest rate

How the Committee addressed the issue

The Committee received presentations from Executive management explaining the provisioning 
methodology across the Group’s lending operations ahead of both the interim and full year 
results. The Committee considered and challenged the provisioning methodology applied  
by management, including the inputs to the statistical loan loss models prepared by the Group 
Risk function. The Committee also considered the calibration of model parameters in the light  
of economic indicators, including house price movements and underlying book performance.

The Committee also considered the movements in arrears balances, impairment coverage 
ratios and non-performing loan ratios throughout the year and concluded that these were 
appropriately monitored during the year.

The Committee concluded that the impairment provisions, including management’s 
judgements, were appropriate. The disclosures relating to impairment provisions are set  
out in Note 14 to the financial statements.

Interest earned on loans and receivables is recognised using the Effective Interest Rate (EIR) 
method. The EIR methodology of accounting uses a discounted cash flow model to spread interest 
and fee income and expenses attributable to loan assets, including costs and other premium and 
discounts, over the estimated life of the asset. EIR is calculated on the initial recognition of loan 
lending through a discounted cash flow model that incorporates fees, costs and other premiums  
or discounts. There have been no changes to the EIR accounting policies during the year.

The Committee considered and challenged the EIR methodology applied by Executive 
management, including expected future customer behaviours, redemption profiles and changes 
to existing redemption profiles and concluded that the EIR methodology was appropriate as at 
31 December 2017. The disclosures relating to EIR are set out in Note 3 to the financial statements.

Impairment 
assessment  
of goodwill

The Committee considered and challenged the annual assessment of the carrying value of 
goodwill. Following the review and challenge of the Group’s value in use calculations and key 
assumptions, the Committee agreed with management’s conclusion that the Group’s carrying 
value of goodwill as at 31 December 2017 was reasonably stated

Conduct risk

The Group’s Consumer Lending division is exposed to risk under s.75 of the Consumer Credit Act 
(CCA), in relation to any misrepresentations or breaches of contract by suppliers of goods and 
services to customers where the purchase of those goods and services is financed by the Group. 
While the Group would have recourse to the supplier in the event of such liability, if the supplier 
becomes insolvent then that recourse would have limited value. 

The Committee considered the increase in exposures to insolvent suppliers, specifically in the 
case of the Group’s exposure to s.75 of the CCA relating to solar panels and in 2017, the Group’s 
Consumer Lending division has seen an increase in the number of customer complaints which 
relate either to the quality of the panels or to representations allegedly made by suppliers as to 
the expected financial performance of the panels. 

The Committee concluded that the provisioning against conduct risk exposures was appropriate 
as at 31 December 2017. The disclosures relating to conduct risks are set out in Note 23 and 35 of 
the financial statements. 

IFRS 9

The Committee received regular updates through the year on management’s progress in 
preparation for the introduction of IFRS 9 which will require provisioning methodology to take 
into account future expected losses. The Committee has noted the considerable progress 
made during the year while also recognising the extent of the review still required to successfully 
implement this significant accounting change. As the group enters the 2018 financial year, 
the Committee will continue to monitor progress closely. Further disclosure around the Group’s 
progress is outlined in Note 1.10.1 of the financial statements.

65

Strategic reportCorporate governanceFinancial statementsCorporate governance report
Report of the Audit Committee 

Internal controls and risk management
The Audit Committee annually assesses the Risk 
Management Framework and principal risks and 
uncertainties on a financial control basis. Details of 
the risk management systems in place and principal 
risks and uncertainties are provided within the Risk 
management report on pages 24 to 41. The Group’s 
system of internal control has been designed to 
manage risk and whilst risk cannot be eliminated, 
the system assists with the provision of reasonable 
assurance against material misstatement or loss.

The Audit Committee receives reports on a regular 
basis on compliance with the Group’s policies and 
procedures and the effectiveness of the Group’s 
systems and controls. 

The Risk and Internal Audit functions review the extent 
to which the system of internal control is effective; 
is adequate to manage the Group’s principal risks; 
safeguards the Group’s assets; and, in conjunction with 
the Company Secretary and the Group’s Legal and 
Compliance functions, ensures compliance with legal 
and regulatory requirements. It provides independent 
and objective assurance on risks and controls to the 
Audit Committee and Executive management.

In addition to the matters described on the previous 
page, the Committee considered issues relating to 
the acquisition of the Group, IFRS 9 implementation 
process and the acquisition of loan books and a Jersey 
based portfolio of loans and products closely aligned 
to the Group’s current Business Finance offering. The 
Committee was regularly updated on the progress of 
the IFRS 9 programme against the programme plan. 
Areas of focus include the review and interpretation 
and of technical accounting opinions, policy setting 
and operational changes required in the Finance 
function to implement IFRS 9. 

Financial reporting process
During the year, the Audit Committee reviewed and 
discussed the financial disclosures made in the Annual 
Report and Accounts, half-yearly financial report 
and other trading statements made by the Group 
up to the point of delisting, together with any related 
management letters, letters of representation and 
reports from the External Auditors. Significant financial 
reporting issues and judgments were considered 
together with any significant accounting policies  
and changes proposed to them. 

Going concern and long-term viability
The Committee reviewed a detailed paper presented 
by management setting out the assumptions 
underlying the going concern statement. The paper 
covered the capital position of the Group, embedding 
of the Group’s Risk Management Framework and 
governance, and the work performed on the Group’s 
ICAAP and ILAAP. Based on the work performed, 
the Committee concluded that the Group will have 
adequate resources to continue in operational 
existence for the period of assessment of 12 months 
from the date of signing the accounts. The Committee 
reported accordingly to the Board, which also 
considered Going Concern in detail.

In order to support the Board’s approval of the 
statement on page 41 as to the longer term viability 
of the Group, the Committee reviewed papers from 
management setting out the intended approach to 
the disclosures and providing details in support of the 
statement based in particular on the Group’s medium 
term plan and the results of stress testing. 

66

Shawbrook Group plc Annual Report and Accounts 2017Internal Audit carried out a significant number of audits 
during 2017 of varying size and complexity. Thematic 
audits focused on, amongst other things, responsible 
lending, watchlist management, ICAAP and treasury 
management. Internal Audit reports are circulated to 
the Audit Committee members prior to each scheduled 
meeting and the Committee monitors progress against 
actions identified in these reports.

The Committee monitors and reviews Internal Audit’s 
effectiveness annually, using feedback from the 
Board, senior management and regular attendees. 
Additionally the Committee ensures that there are 
sufficient resources available to Internal Audit to 
complete its remit. Internal Audit has unrestricted 
access to all Group documentation, premises, functions 
and employees as required to enable it to perform its 
functions. The appointment and removal of Internal 
Audit staff is the responsibility of the Audit Committee. 

Internal Audit
The Internal Audit function as the third line of defence 
is outsourced to Deloitte LLP providing assurance to 
the Group that the specialist nature of the Group’s 
activities can be fully assessed. The role of the Internal 
Audit function and the scope of its work continue 
to evolve to take into account of changes within the 
business and emerging best practice. 

The work of Internal Audit is focused on areas of 
greatest risk to the Group, as determined by a 
structured risk assessment process involving  
Executive management. The output from the  
process is summarised in an annual audit plan,  
which is approved by the Audit Committee. 

On behalf of the Board, the Committee through 
discharging its responsibilities under its terms 
of reference undertakes regular reviews of the 
effectiveness of the Group’s systems of internal control 
as detailed in the section above. The Group has 
outsourced the Internal Audit function to Deloitte LLP 
since June 2013. The Committee is satisfied that in  
2017 this continued to be the most appropriate way  
of managing the delivery of internal audit services. 

The terms of reference of the Internal Audit function 
are set out in the Internal Audit Charter. The Audit 
Committee approves the annual audit plan and audit 
methodology for Internal Audit and monitors progress 
against the plan during the year. The Internal Audit 
Partner agrees the programme of work and reports 
directly to the Committee on the outcomes. Special 
reviews are carried out as required and requested by 
the Committee. 

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Report of the Audit Committee 

External Audit
The Audit Committee oversees the relationship  
with the External Auditor and considers the External 
Auditor’s engagement (including remuneration), 
their effectiveness, their continued independence 
and their objectivity. The Committee also considers 
audit and audit strategy (including the planned levels 
of materiality). The External Auditor attends the 
Committee meetings as appropriate and meets at 
least annually with the Committee without Executive 
management. The Chairman of the Committee also 
meets privately with the External Auditor before each 
Committee meeting.

During the year, the Committee received regular 
detailed reports from the External Auditor including 
formal written reports dealing with the audit objectives; 
and reports on: the Auditors’ qualifications, expertise 
and resources; the effectiveness of the audit process; 
procedures and policies for maintaining independence; 
and compliance with the ethical standards issued by 
the Auditing Practices Board. The External Auditor’s 
management letter is reviewed, as is management’s 
response to issues raised and progress is monitored 
against actions identified in these reports. The 
Committee monitors the provision of non-audit  
services by the External Auditor throughout the year. 

The audit carried out by KPMG in respect of the  
Group’s 2016 financial statements were subject to an  
in depth review by the Financial Reporting Council 
(FRC). The Committee reviewed the findings and 
discussed them with KPMG, matters raised were 
included in the planning for the year-end audit for 2017.

External Audit independence and objectivity
The Committee is responsible for reviewing the 
independence of the Group’s External Auditor, KPMG 
LLP and making a recommendation to the Board on 
their engagement. KPMG LLP has a policy of partner 
rotation which complies with regulatory standards, 
and the audit partner changed from John Ellacott to 
Simon Ryder with effect from June 2017, in line with this 
requirement. The Committee monitors the latest ethical 
guidance regarding rotation of audit partners.

Maintaining an independent relationship with the 
Group’s Auditor is a critical part of assessing the 
effectiveness of the audit process. The Committee has 
a formal policy on the use of the Auditor for non-audit 
services and ensures that work is only awarded when, 
by virtue of the Auditor’s knowledge, skills or experience 
are a decisive factor and when the Auditors are clearly 
to be preferred over alternative suppliers.

The Committee receives and reviews each year an 
analysis of all non-audit work and reviews the level  
of audit and non-audit fees paid to KPMG LLP and  
also ensures that significant assignments are not 
awarded without first being subject to the scrutiny  
of the Committee. The fees paid to KPMG for audit  
and non-audit services are set out in Note 7 of the 
financial statements. 

Non-Audit Services Policy
The key principles of the policy on non-audit
services are:

(i)   Prohibited services include services 

remunerated on a success fee or participation in 
activities normally undertaken by management.

(ii)  The Committee approved a list of permitted 
audit related reviews of the Group’s interim 
results or any other review of its accounts for 
regulatory purposes. (Details of the services 
provided by the External Auditor can be found  
in Note 7 of the financial statements).

(iii) The Committee maintains a list of prohibited 
services which is aligned to the ‘blacklist’ of 
services set out in the EU Audit regulations and 
directives.

(iv) Pre-approved services up to £100,000 require 
approval by the Chief Financial Officer/ Chief 
Executive Officer or the Chairman of the 
Audit Committee. All services that are not 
pre-approved, or are discretional or exceed 
the monetary threshold of £100,000 should be 
referred to the Audit Committee for approval. 

The Committee reviewed payment for non-audit 
services and confirms that no prohibited services 
were provided by the External Auditor and it is 
satisfied that the policy on the supply of non-audit 
services could not lead to audit objectivity and 
independence being compromised. 

During the year the Committee assessed the 
effectiveness of the External Auditor. The review 
included seeking the views of Audit Committee 
members and Executive management. The review 
concluded that the external audit process  
was effective.

The Committee is satisfied with the performance 
of the External Auditor in 2017 and the policies and 
procedures in place to maintain their objectivity  
and independence, and has recommended that  
they be re-appointed at the forthcoming Annual 
General Meeting.

68

Shawbrook Group plc Annual Report and Accounts 2017Audit tender 
The Group appointed KPMG Audit Plc as external 
auditor from 2011 to 2014, and KPMG LLP thereafter. 
The Group did not carry out a formal tender process 
following the Initial Public Offering in 2015, seeking to 
keep the audit tender under review whilst stability was 
created across the Group. Further to the acquisition 
of the Group in August 2017, and the recent increased 
regulation the Committee made the decision to tender 
the External Audit in the final quarter of 2017.

The Audit tender process was overseen by the 
Committee with the support from a selection panel 
comprising of the Audit Committee Chairman, the Risk 
Committee Chairman, an Independent Non-Executive 
Director, the Chief Financial Officer and the Head of 
External Reporting. The Board resolved to re-appoint 
KPMG LLP as external auditor for the Group on 21 
November 2017. The Group confirms it has complied 
with the provisions of the Statutory Audit Services for 
Large Companies Market Investigation (Mandatory Use 
of Competitive Tender Processes and Audit Committee 
Responsibilities) Order 2014. An outline of the process 
which was followed is provided below.

Audit Tender Process

Stage 1
Issue of formal 
tender

Stage 2
Provision of 
information  
to audit firms

 ■ An invitation to 

tender was issued 
to firms along 
with a deadline to 
submit their intent 
to tender.

 ■ The firms also 
submitted a 
non-disclosure 
agreement and 
a declaration of 
independence. 

 ■ Two firms 

responded to the 
invitation to tender.

 ■ The Group issued 
both firms with 
all the relevant 
information to 
provide them with 
an overview of the 
Group’s business, 
history and audit 
requirements. 

 ■ Firms were 

provided with 
the opportunity 
to ask questions 
and clarification 
on the Group 
to support their 
understanding of 
the business.

Stage 3
Meetings with key 
individuals and 
submissions of  
final proposals

 ■ Firms met with key 
members of the 
Finance, Legal 
and Compliance, 
Executive 
management and 
Non-Executive 
Directors.

 ■ These meetings 

took place over a 
number of weeks and 
allowed the Group 
to undertake an 
informal evaluation 
of the firms and 
enhance their 
understanding  
of the Group.

Stage 4
Presentation to the 
Selection Committee 
and outcome

 ■ Both firms were 
asked to submit 
and present their 
final proposals 
to the selection 
committee and 
were then provided 
with an opportunity 
to present to 
the selection 
committee across 
a two hour slot. 

 ■ Following the 
presentations 
the selection 
committee made a 
recommendation 
to the Committee 
and the Board. 

 ■ After careful 

consideration 
the Board 
accepted the 
recommendation 
to re-appoint 
KPMG as external 
auditors for  
the Group.

69

Strategic reportCorporate governanceFinancial statementsCorporate governance report
Report of the Audit Committee 

Whistleblowing
A formalised whistleblowing policy and procedure for 
staff to raise issues regarding possible improprieties 
in matters of financial reporting or other matters has 
been established and was reviewed during the year. 
The Committee is responsible for monitoring the 
effectiveness of the Group’s whistleblowing procedures 
and any notifications made. The Committee is charged 
with ensuring that appropriate arrangements are in 
place for employees to be able to raise matters of 
possible impropriety in confidence and performing 
suitable subsequent follow up action. An alternative 
reporting channel also exists whereby perceived wrong 
doing may be reported via telephone to an external 
third party. 

The Audit Committee has access to the services of  
the Company Secretarial function and is authorised  
to obtain independent professional advice if it 
considers it necessary.

Governance
The Committee has undertaken an internal review  
of its own performance in the year. The review 
considered the effectiveness of the Committee  
against its terms of reference and Code requirements 
for Audit Committees. 

Fair, balanced and understandable 
The Committee considered on behalf of the Board 
whether the 2017 Annual Report and Accounts taken 
as a whole is fair, balanced and understandable, 
and whether the disclosures are appropriate. The 
Committee is satisfied that the 2017 Annual Report and 
Accounts meets this requirement, and in particular, that 
appropriate disclosure has been made with respect to 
any developments in the year. In justifying this statement 
the Committee has considered the robust procedures 
around the preparation, review and challenge of the 
Report and the consistency of the narrative sections 
with the financial statements. The Annual Report and 
Accounts is drafted by Executive management with 
overall governance and co-ordination provided by the 
Annual Report and Accounts Working Group comprising 
a team of cross functional senior management. 

Assurances are sought by the Audit Committee on each 
section of the Annual Report in advance of final sign-off 
by the Audit Committee and ultimately the Board.

Following its review, the Committee is satisfied that the 
Annual Report is fair, balanced and understandable, 
and provides the information necessary for the 
Shareholder and other stakeholders to assess the 
Group’s position and performance, business model  
and strategy and has advised the Board accordingly. 

Andrew Didham
Chairman of the Audit Committee

7 March 2018

70

Shawbrook Group plc Annual Report and Accounts 2017Corporate governance report 
Risk Committee report

The Risk Committee keeps 
under review those risks on 
the horizon that could  
have a material impact  
on the Group in the future.

I am pleased to present the report of the Risk 
Committee. The Risk Committee’s key role is to provide 
oversight of and advice to the Board on the current 
risk exposures and future risk strategy of the Group, 
including the development and implementation of the 
Group’s Risk Management Framework and for ensuring 
compliance with the Group’s approved risk appetite.

The Risk Committee had a full agenda in 2017 which 
involved balancing standing areas of risk management 
whilst ensuring key risks which have emerged during the 
course of the year are appropriately addressed. 

We have continued to evolve and embed risk 
frameworks, which included the continued oversight of 
the stress and scenario testing undertaken to provide 
comfort on the Group’s ability to mitigate potential risks, 
including those considered in relation to the ICAAP and 
ILAAP before making a recommendation to Board. 

Proposals were also approved to implement a Group 
Policy Framework under which policies, processes and 
procedures are governed thereby strengthening the 
overarching Risk Management Framework. 

We undertook an externally facilitated Risk Culture 
Survey of the Group, the outcomes of which will  
be worked through to ensure we are well placed  
to continue embedding an appropriate risk culture  
in 2018.

The Risk Committee keeps under review those 
risks on the horizon that could have a material 
impact on the Group in the future. I believe we are 
now well positioned to monitor the environment in 
which the Group operates whilst reviewing inherent 
and emerging risks and in the face of a changing 
economic outlook and developments in the 
regulatory environment. 

Paul Lawrence
Chairman of the Risk Committee

7 March 2018

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Strategic reportCorporate governanceFinancial statementsCorporate governance report 
Risk Committee report

Role of the Risk Committee
The purpose of the Committee is to assist the Board 
in its oversight of risk within the Group, with particular 
focus on the Group’s risk appetite, risk culture, risk 
profile and the effectiveness of the Group’s Risk 
Management Framework. As well as reviewing the 
Group’s risk assessment processes and methodology 
it identifies and manages new risks, alongside advising 
on proposed transactions and reviewing reports on 
any material breaches of risk limits. The Committee 
is also responsible for monitoring and reviewing the 
effectiveness of the risk function and the capital 
adequacy requirements of the Group’s relevant 
subsidiaries on an ongoing basis.

Over the course of 2017, the Committee considered  
a wide range of risks facing the Group both standing 
and emerging, across all areas of risk management  
in additional to risk appetite, conduct and culture. 
On the next page is an outline of these risks with a 
summary of the material factors considered by the 
Committee including the conclusions which were 
ultimately reached.

Committee membership 
The Risk Committee comprises eight members, all  
of whom are Non-Executive Directors of the Group.

The Committee meets as required, but holds at least 
four meetings a year. The Committee had six scheduled 
meetings last year, and two additional meetings.

The attendance of Directors, at the scheduled 
meetings is shown below: 

Member

Paul Lawrence

Robin Ashton

David Gagie

Sally-Ann Hibberd

Roger Lovering

Andrew Didham

Meetings  
attended

Meetings 
eligible to 
attend as  
a member

6

6

6

6

5

5

6

6

6

6

6

6

During the year, the members of the Committee were 
Andrew Didham, Paul Lawrence, Robin Ashton, David 
Gagie, Sally-Ann Hibberd and Roger Lovering, who 
(with the exception of Sally-Ann Hibberd) also served 
on the Audit Committee throughout the reporting 
period. Andrew Didham was appointed to the 
Committee on 1 February 2017.

At the beginning of 2018 Lindsey McMurray and  
Cédric Dubourdieu joined the Committee.

The Company Secretary acts as secretary to the 
Committee. Other individuals attend at the request 
of the Risk Committee Chairman and during the year 
the External Auditors, Chairman of the Board, Chief 
Executive Officer, Chief Financial Officer, Chief Risk 
Officer, staff from the Internal Audit function and other 
senior managers as appropriate would usually attend 
meetings to report to the Committee and provide 
clarification and explanations where appropriate. 

72

Shawbrook Group plc Annual Report and Accounts 2017Significant risks

Board Risk Committee review

Enterprise risk 
management

 ■ The Committee reviewed and recommended for the Board’s approval the  
2018 Risk Plan which included the key areas of focus for the Risk function.

 ■ The Committee received regular summaries of the enterprise risk profile  

of the Group through the Chief Risk Officer’s report.

 ■ The Committee reviewed the effectiveness of the Risk Management  

Framework throughout the year through the Chief Risk Officer’s report. 

 ■ The Committee received updates on the three lines of defence system and  

risk culture through the Chief Risk Officer’s report and challenged the 
effectiveness of the first lines of defence across the divisions. 

Board risk appetite

 ■ The Committee received regular updates on the evolving risk appetite 

framework, including the provision of a monthly risk appetite dashboard  
which accompanies the Chief Risk Officers report at each meeting. 

 ■ The Committee reviewed the appropriateness of the risk appetite framework 

and statements to ensure alignment with enhancements in risk measurements 
and reflect ownership changes.

Credit risk

 ■ The Committee received regular updates on the Group’s preparations for IFRS 9.

Operational risk

 ■ The Committee reviewed updates on the implementation of the improved 

product management and annual review process and product approval policy.

 ■ The Committee received updates on a wide range of operational risks across  

the year, including information security.

 ■ The Committee received updates the testing of the Cyber Incident  

Response Plan. 

Conduct, legal and 
compliance risk

 ■ The Committee reviewed the Group’s Annual Compliance Monitoring Plan  

and updates on performance.

 ■ The Committee received updates on various conduct risk and legal liability  

risk matters, including training on the new conduct risk framework introduced  
by the regulator.

Liquidity and market risk 

 ■ The Committee reviewed and recommended to the Board approval  

of the Internal Liquidity Adequacy Assessment Process (ILAAP).

 ■ The Committee reviewed and recommended to the Board approval  

of the Contingent Liquidity Plan (CLP).

Stress testing and capital

 ■ The Committee reviewed the Group’s Internal Capital Adequacy Assessment 
Process (ICAAP) in June 2017 and was actively engaged in the oversight of the 
macroeconomic stress testing, the development of idiosyncratic stress tests  
and reverse stress testing.

 ■ The Committee reviewed the Capital Contingency Plan (CCP) during the year.

Recovery and  
resolution plan

 ■ The Committee reviewed the Group’s updated Recovery Plan  

and Resolution Pack during the year.

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Strategic reportCorporate governanceFinancial statementsCorporate governance report 
Risk Committee report

 ■ Review of internal controls and risk management 

systems.

 ■ Regular review of strategic, operational and credit 

risk events technology and information risk. 

 ■ Risk Conduct and Culture; The Committee have 
continued to develop and monitor training to 
ensure the appropriate risk culture and conduct 
is embedded and further strengthened across 
the Group. This included carrying out a review 
of the results of a Risk Culture survey which was 
completed by staff.

 ■ Recovery and Resolution Plan; continued 

monitoring of the preparedness and contingency 
plan to respond to and manage levels of  
severe stress. 

Primary areas of focus during the year
 ■ ICAAP; The Committee was actively engaged in 
the development of the Group’s ICAAP. Activities 
included workshops to review and approve 
recommendations of the Group’s assessment 
of Pillar 2A risks and review and approval of the 
macroeconomic scenarios used to assess the 
Groups risks over a three to five year period. The 
Committee was also involved in reviewing risks in 
the Group’s business model in the assessment of 
idiosyncratic scenarios and reverse stress testing. 

 ■ ILAAP; The Group undertook a comprehensive 
review of the ILAAP in 2017 with the Committee 
involved throughout. This included workshops 
to enhance the stress testing framework, Group 
liquidity risks and ensure liquidity adequacy. 

 ■ Risk Management Framework (RMF); The 

Committee continued to challenge the embedding 
of the framework with a particular focus on first 
line of defence and review of enhancements to the 
design to ensure that it fully supports the business.

 ■ Group’s Risk Appetite Framework; The Group 

undertook a review of the Risk Appetite Framework 
aligning it to the wider RMF and allowing for further 
refinement of the Risk Appetite Statements. 

 ■ Regulatory and legislative change; continually 

assessed and monitored.

74

Shawbrook Group plc Annual Report and Accounts 2017Other matters considered in detail  
by the Committee in 2017

 ■ Implementation of Mortgage Credit Directive

 ■ Credit Grading for IFRS 9

 ■ Contingent Liabilities

 ■ Risk Culture Survey 

During 2017 the Group has continued its strategy to 
embed RMF across the business, with a particular 
focus on first line defence and risk culture. The RMF 
has provided the Group with tools to ensure that 
minimum standards and requirements are met when 
identifying, assessing, monitoring and reporting risk. 
Throughout the year the Committee has monitored 
first line defence across the divisions further to ensure 
that the new RMF has been suitably embedded and 
that a culture of risk has been established. Across 
the year there have been events which have driven 
the Committee to undertake focussed reviews into 
responsible lending in the Property and Business 
Finance divisions, to ensure that the risks are being 
managed adequately and that first and second line  
risk roles across the Group are defined appropriately. 

Further to an FCA audit on the implementation of 
the Mortgage Conduct of Business Rules (MCOB) the 
Group has focused on ensuring that the procedures, 
policies and process in place for responsible lending 
are appropriate. This has included a review of 
affordability processes in all divisions with a particular 
focus on lending for second charge mortgages. The 
Risk Committee and the Audit Committee have jointly 
worked to ensure that training, procedures and policies 
adequately enhanced and align with FCA expectations.

Priorities for 2018
The Group will continue to embed risk culture  
during 2018 with a key priority being to focus  
on divisional risk management within the Group. 
During 2018 the Group will complete an update on 
many of the items delivered in 2017 and deliver/
support management and effectiveness of Risk.

The implementation of IFRS 9 has provided the 
Committee a chance to review the credit grading 
system which had recently been rolled out to all lending 
portfolios in the Group. This system will assist with the 
compliance with IFRS 9 and is providing enhanced 
credit management information, for reporting to the 
Committee and Board.

During 2017 an emerging risk arose around contingent 
liabilities, certain suppliers of goods and services to 
customers of the Group’s Consumer Lending division 
where such suppliers have gone into liquidation. The 
Committee has kept this under review across the year 
alongside the Audit Committee ensuring that the risks 
and responsibilities of the Group are being monitored 
and managed appropriately. 

The Group undertook a Risk Culture Survey during 
the year, providing valuable feedback and comfort to 
the Committee surrounding on employees views and 
approach to risk. The survey was completed by 60% 
of participants and provided a good view of how risk 
is perceived across all divisions and central functions. 
Areas which have been highlighted for improvement 
will be further reviewed and monitored into 2018.

The key projects which the Group Risk function  
are accountable for delivering in 2018 include:

 ■ delivery of customer aggregation methodology;

 ■ delivery of Basel 4 regulations into the approach  
for calculating Pillar 1 capital and phasing of  
capital floors;

 ■ embedding IFRS 9 compliance;

 ■ delivery of operational risk capital assessment 
enhancement including the introduction of an 
ICAAP modelling tool;

 ■ development of credit risk authorisation workflow; and

 ■ delivery and embedding of regulatory change 

projects, including Capital Requirements Directive 
and Regulation.

Paul Lawrence
Chairman of the Risk Committee

7 March 2018

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Directors’ Remuneration Report 

On behalf of the Board, 
as Chairman of the 
Remuneration Committee,  
I am pleased to present  
our 2017 Directors’ 
remuneration report.

This year has been one of significant change at 
Shawbrook with the change of ownership and delisting 
of securities which led to a number of activities for the 
Remuneration Committee. Set out below are the key 
areas of focus for the Committee during the year and 
going forward into 2018.

The Board welcomed the appointment of Dylan Minto as  
Chief Financial Officer in February 2017. His remuneration 
arrangements are in line with the remuneration policy 
as set out on the following pages. Stephen Johnson 
stepped down as Deputy Chief Executive Officer and 
Executive Director of the Company on 23 January 2018. 
His termination arrangements will also be determined  
in line with the Bank’s remuneration policy and disclosed 
in next year’s report. 

Following the change in ownership, the Committee 
reviewed outstanding employee share awards and 
determined the most appropriate treatment in line  
with the plan rules. We determined that awards  
granted under the Deferred Share Bonus Plan (DSBP) 
would vest in full and, based on an assessment of 
performance to date, the Performance Share Plan 
(PSP) awards would also vest in full subject to time 
pro-rating. In addition, all employees who held options 
under the Sharesave (SAYE) plan were able to exercise 
these options using their accumulated savings.

In reviewing annual bonus outcomes, the Committee 
undertook a rounded assessment of the Bank’s 
performance throughout the year. Having due  
regard to the impact of the change in ownership,  
the Committee recognised the Bank’s underlying 
financial growth and strong performance in risk 
management, customer and employee engagement 
during the year. On that basis, the Committee 
approved an annual bonus pool outcome of 80% 
of maximum, before overlaying an assessment of 
individual performance to determine the individual 
outcomes for Executive Directors. 

As we look ahead to 2018 the key priority for the 
Committee will be finalising its review of the long-term 
incentive framework, to ensure senior leaders of the 
Bank are rewarded for the delivery of our strategy 
under our new ownership structure. 

Robin Ashton
Chairman of the Remuneration Committee  
7 March 2018

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Shawbrook Group plc Annual Report and Accounts 2017Deloitte LLP provided independent advice to the 
Committee on all executive remuneration matters. 
Deloitte LLP is a member of the Remuneration 
Consultants Group and is a signatory to its Code  
of Conduct. The Committee is satisfied that the  
advice received from Deloitte LLP was objective  
and independent.

Guiding reward principles 
The Group seeks to reward its employees fairly for 
their contribution and motivate them to deliver 
the best outcomes for all stakeholders. This is 
underpinned by the following principles: 

 ■ Reward structures will be developed in 
alignment with the Group’s strategy, 
ensuring they meet appropriate regulatory 
requirements. 

 ■ Remuneration will be determined within 

the Group’s stated risk appetite defined as 
maintaining a balanced strategy to reward 
our employees for appropriate conduct and 
performance. Safeguarding the right outcomes 
for customers is at the heart of this. 

 ■ There will be an appropriate mix of long term 
and short term variable pay arrangements in 
place, which will assist in driving the long term 
security, soundness and success of the Group. 

 ■ The long-term and short-term variable 
pay plans will be subject to appropriate 
performance measures, ensuring the right 
balance between these elements of the  
reward package. 

 ■ Remuneration outcomes will be determined 
with reference to total reward principles.  
For example, when making bonus decisions, 
the Group will take into account an employee’s 
total aggregate remuneration. 

 ■ Eligibility for, and payment of, any remuneration 

will be communicated in a clear and 
transparent way and in a timely manner. 

 ■ Reward structures will be designed to avoid  

any conflicts of interest. 

Remuneration Governance
Role of the Remuneration Committee 
The Remuneration Committee’s principal function is to 
determine, for onward recommendation to the Board, 
the terms and conditions of employment, remuneration 
and benefits of each of the Chairman of the Board, 
Executive Directors, members of the Executive 
management, and all other material risk takers. The 
Remuneration Committee exercises independent 
judgement on remuneration policies and practices  
and the incentives created for managing risk, capital 
and liquidity.

Membership, composition and meetings
The Remuneration Committee is chaired by Robin 
Ashton (the Senior Independent Director) and,  
during the year, its membership comprised of four  
Non-Executive Directors, one of whom is the  
Chairman of the Board. The Committee is mindful  
of the provisions relating to remuneration within 
the Code and have continued to adhere to good 
governance practice during 2017.

Meetings are held at least four times per year. The 
Remuneration Committee met on eight occasions 
during 2017. In addition to cyclical agenda items,  
the Committee discussed the settlement of the share 
schemes following the change of ownership, the 
development of a new long-term incentive framework  
and changes to the remuneration policy in light  
of the change of ownership. 

Meeting attendance during 2017 is set out below. 

Member

Robin Ashton

Sally-Ann Hibberd

Paul Lawrence
Appointed on 29 March 2017

Iain Cornish

Meetings 
eligible to 
attend as 
a member

Meetings  
attended

8

8

5

6

8

8

5

8

On 27 February 2018, Lindsey McMurray and Cédric 
Dubourdieu joined as members of the Committee.

At the invitation of the Chairman of the Remuneration 
Committee, on occasion, other attendees included 
the Chief Executive Officer, Human Resources Director 
and Lindsey McMurray. No individual was present for 
discussions relating to their own remuneration. 

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Directors’ Remuneration Report 

Directors’ Remuneration Policy 
Following the change in ownership and delisting of securities, Shawbrook is no longer required to produce  
a Directors’ Remuneration Report in accordance with Schedule 8 of the Large and Medium-sized Companies  
and Groups (Accounts and Reports) Regulations 2008 (as amended). However, for transparency the Board  
has produced the table below which summarises the key components of the Group’s reward package  
and how these apply to the Executive Directors. 

Element

Purpose

Operation

Salary

To provide a 
competitive level of 
base pay to attract 
and retain talent.

Base salaries are set with reference to the size and scope of the role, 
the external market as well as skills and experience of the individual. 

Salaries are normally reviewed on an annual basis, with increases 
typically in line with those awarded to the wider workforce. 

Pension

To provide a 
competitive post-
retirement benefit.

Benefits

Annual 
Bonus

To provide a suite 
of competitive 
benefits to support 
the wellbeing of 
employees.

To incentivise 
and reward the 
achievement of 
short term financial 
and non-financial 
objectives which are 
closely linked to the 
Bank’s strategy.

Deferral encourages 
long-term focus and 
risk alignment.

Long 
Term 
Incentives

To incentivise and 
reward the delivery 
of the Group’s 
long term strategy 
and growth over a 
sustained period.

Executive Directors may participate in the Group’s Personal Pension 
Plan or receive a cash allowance in lieu of pension contributions.

Currently, the Chief Executive Officer receives a pension allowance  
of 35% of salary with other Executive Directors receiving an allowance 
of 15% of salary per annum.

Executive Directors receive a range of benefits, including but not 
limited to private medical cover, life assurance and permanent  
health insurance. 

Additional benefits may be provided as reasonably required.

Annual bonus awards are determined with reference to financial, 
non-financial and individual performance measures. The Committee 
considers the overall performance of the Group and the outcome of 
the independent risk adjustment process before finalising individual 
award levels. 

The normal maximum opportunity will be 100% of salary per annum.

Awards over a threshold level (set by the Remuneration Committee  
each year) are subject to deferral. Deferred awards will normally be 
released in equal tranches after one, two and three years, subject to 
continued employment. 

Annual bonus awards are subject to the Group’s malus and clawback 
provisions.

As a result of the change in ownership, the Remuneration Committee 
is reviewing the long-term incentive framework to ensure it is fit-for-
purpose and continues to incentivise and reward the delivery of the 
Group’s long term strategy and growth over a sustained period. 

78

Shawbrook Group plc Annual Report and Accounts 2017Non-Executive Director reward
The Chairman of the Board and Non-Executive Directors are entitled to an annual fee, with additional fees 
payable to the Senior Independent Director, the Chairman and members of the respective sub-committees  
of the Board. Fee levels are normally reviewed annually.

Reasonable expenses incurred in the performance of non-executive duties may also be reimbursed  
or paid directly by the Company, as appropriate. 

Directors’ Remuneration in 2017
The tables below set out the remuneration received by Executive and Non-Executive Directors during 2017.

All Executive 
Directors 

1,185 

5 

303 

881 

2,374 

1,782 

– 

4,156 

Executive Directors 

Salary (£000) 

Taxable benefits (£000) 

Pension (£000) 

Annual bonus (£000) 

Subtotal (£000) 

Shares vesting upon completion of change of ownership (£000) 

Recruitment award 

Total (£000) 

Non-Executive Directors 

Fees (£000) 

Notes to the tables

2017 
 Highest paid 

Executive  All Executive 
Directors 

Director 

2016 
  Highest paid 
Executive 
Director

625 

2 

219 

500 

1,098 

5 

261 

677 

625

2

219

482

1,346 

2,041 

1,328

– 

2,184 

4,225 

875 

– 

2,221 

2017 

686 

–

2,184

3,512

2016

646

Pension: All three Executive Directors received their pension contributions during 2017 by way of a cash allowance. 

Annual bonus: Executive Directors were eligible to participate in the annual bonus in 2017, with a maximum 
opportunity of 100% of salary. The bonus pool outcome for the Bank was determined through a rounded 
assessment of performance that included a review of the following key performance measures: 

Financial
 ■ Profit before tax

 ■ Return on tangible equity

 ■ Cost to income ratio

Non-financial
 ■ Risk Management

 ■ Customer and employee

The Committee carefully reviewed performance against all of the above measures, also taking into consideration 
the outcomes of the Chief Risk Officer’s independent report as part of their considerations. In particular, the 
Committee recognised the Bank’s underlying financial growth and strong performance in risk management, 
customer and employee engagement during the year, as well as the impact of the change in ownership.  
As a result, it approved an annual bonus pool outcome of 80% of maximum.

Individual performance was also assessed to determine the individual awards for each Executive Director; the 
aggregate values of which are included in the emoluments table above. In line with policy, 50% of any amount in 
excess of £100,000 will be subject to deferral in cash and released in three equal tranches after one, two and three 
years. However, in line with its review of the long-term incentive framework, the Committee determined that for 
selected senior leaders across the Group, the 2017 award should be fully deferred into a nil cost option award  
over Marlin Bidco Limited securities that become exercisable at the time of an exit event.

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Corporate governance report 
Directors’ remuneration report 

Share related benefits: In 2017, three Executive Directors (including the highest paid director) received shares  
in satisfaction of long-term incentive awards granted under the Performance Share Plan (PSP) vesting due to the 
transaction. At the time of the transaction, the Committee reviewed the performance to date for all outstanding 
PSP awards and determined that all awards should vest in full subject to time pro-rating. The aggregate value 
received from these long-term awards is reflected in the emoluments table above based on a share price of £3.40. 

In addition, three Executive Directors (including the highest paid director) exercised nil-cost options granted  
under the Deferred Share Bonus Plan and one Executive Director, who was not the highest paid director,  
exercised options granted under the SAYE.

Payments for loss of office: No payments for loss of office were made to Directors during 2017.

Recruitment award: This amount, as fully disclosed on page 94 of the Annual Report and Account 2016,  
related to the remuneration forfeited by the highest paid director on leaving prior employment

Directors’ Remuneration in 2018
The Committee has determined that for 2018 the remuneration policy will be implemented as follows for  
Executive Directors.

Executive Director salaries: The Remuneration Committee reviewed Executive Director salaries on an individual 
basis, in line with the normal annual salary review, and determined that no increases would be awarded at this time. 

Pension and benefits will continue to operate in line with the remuneration policy.

Annual bonus: The normal maximum annual bonus opportunity for Executive Directors will be 100% of salary. 
When determining the annual bonus outcomes for 2018, the Committee will give consideration to performance 
based on a range of key financial and non-financial measures, as outlined below, as well as the individual’s overall 
performance and the outcome of the Chief Risk Officer’s independent report.

Financial measures
 ■ Profit before tax

 ■ Return on tangible equity

 ■ Cost to income ratio 

 ■ Cost of risk

Non-financial measures
 ■ Risk Management

 ■ Stakeholder engagement  

(including customer and employee)

Long-term incentive: The Group is intending to implement a new long-term incentive framework in 2018, to 
incentivise the Executive Directors and selected members of the senior management team for the delivery  
of the Group’s long-term strategy. These arrangements will be subject to malus and clawback provisions.

Non-Executive Director fees

Chairman fee1 

Non-Executive Director base fee2 

Senior Independent Director fee 

Audit and Risk Committee Chairman fee 

Remuneration Committee Chairman fee 

Audit and Risk Committee membership fee 

Remuneration and Nomination Committee membership fee 

Fee from 1 January 2018

£190,000

£65,000

£10,000

£20,000

£5,000

£5,000

£2,500

1  The Committee intends to review the Chairman fee in line with the appointment of the new Chairman.
2  Each Director appointed to the Board by the Shareholder is paid a fee of £50k per annum as set out and agreed within the Framework Agreement. 

Robin Ashton
Chairman of Remuneration Committee  
7 March 2018

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Shawbrook Group plc Annual Report and Accounts 2017 
Corporate governance report
Directors’ report

Corporate Governance Statement
The Strategic report and Corporate Governance 
report found on pages 1 to 86 and, together with this 
report fulfils section 414C of the Companies Act 2006 
by including, by cross reference, details of the Group’s 
position on the business model and strategy, financial 
risk management objectives and policies, business 
overview, future prospects and Corporate Social 
Responsibility activities during 2017.

The Directors consider that the Annual Report and 
Accounts for the year ended 31 December 2017 taken 
as a whole are fair, balanced and understandable and 
provide the information necessary for the Shareholder 
and other stakeholders to assess the Group’s position 
and performance, business model and strategy.

During the period, the Directors have ensured the Group 
has given due regard to the provisions and principles set 
out in the Code. Following the delisting of the Company 
in August 2017, the Listing Rules and some areas of the 
Disclosure and Transparency Rules no longer apply to 
the Group.

Results for the year
Results for the Group (including reconciliation of statutory 
results to underlying results) are laid out on pages 93 to 166.

Dividends
The Directors are not recommending a final dividend 
(2016: 2.7p per share) in respect of the year ended  
31 December 2017. 

Directors
The names and biographical details of the current 
Directors are shown on pages 50 and 51. Particulars of 
their interests in shares are detailed in the Directors’ 
Remuneration Report on pages 76 to 80. Changes to 
the composition of the Board since 1 January 2017 up  
to the date of this report are shown in the table below: 

Name

Joined the Board

Andrew Didham

1 February 2017

Dylan Minto

6 February 2017

Cédric Dubourdieu

5 September 2017

Name

Left the Board

Stephen Johnson

23 January 2018

The Company Secretary during the year was  
Daniel Rushbrook.

Appointment and retirement of Directors
The Group’s Articles of Association sets out the rules  
for the appointment and replacement of Directors.  
In accordance with the recommendations of the Code, 
all Directors shall retire from office and may offer 
themselves for re-appointment at the Annual General 
Meeting. The Directors’ powers are conferred on them by 
UK legislation and by the Group’s Articles of Association. 

Changes to the Group’s Articles of Association must be 
approved by shareholders passing a special resolution 
and must comply with the provisions of the Companies 
Act 2006.

Directors’ interests
The Directors’ interests in the share capital of the Group 
during the course of 2017 are set out on in Note 33 of the 
financial statements.

Directors’ indemnities
The Group’s Articles of Association provide that, subject 
to the provisions of the Companies Act 2006, the Group 
may indemnify any director or former director of the 
Group or any associated Group against any liability 
and may purchase and maintain for any director or 
former director of the Group or any associated Group 
insurance against any liability.

The Directors of the Group have entered into individual 
deeds of indemnity with the Group which constituted 
‘qualifying third party indemnity provisions’ for the 
purposes of the Companies Act 2006. The deeds were in 
force from 1 April 2015 or from the date of appointment 
for those Directors appointed after 1 April 2015 and are 
in force as at the date of this Directors’ Report. The 
deeds remain in force for the duration of a Director’s 
period of office and thereafter in respect of any claims 
made in accordance with the indemnity in respect of 
the matters arising during the Director’s period of office.

The Group has maintained appropriate Directors’ and 
Officers’ liability insurance in place throughout 2017.

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Strategic reportCorporate governanceFinancial statementsCorporate governance report
Directors’ report

Share capital
Shawbrook Group plc is a public company limited 
by shares. Details of the Group’s issued share capital, 
together with details of the movements in the Group ’s 
issued share capital during the year, are shown on  
in Note 27 of the financial statements.

The Group’s share capital comprises one class of 
ordinary share with a nominal value of 0.01p each.  
At 31 December 2017, 253,086,879 ordinary shares 
were in issue. 3,086,879 ordinary shares were issued 
under a block listing in August 2017 of which 2,586,879 
were allotted for the satisfaction of Shawbrook Group 
Employee Share Schemes further to the terms of the 
change in ownership of the Group. On 31 August 2017  
all shares in Shawbrook Group Limited were transferred 
to Marlin Bidco Limited.

Restrictions on the transfer of shares
According to the articles of association and prevailing 
legislation there are no specific restrictions on the 
transfer of shares of the Group. 

Rights attaching to shares
On a show of hands, each member has the right to one 
vote at general meetings of the Group. On a poll, each 
member would be entitled to one vote for every share 
held. The shares carry no rights to fixed income.  
No person has any special rights of control over the  
Group’s share capital and all shares are fully paid.

New issues of share capital
Under section 551 of the Companies Act 2006, the 
Directors may allot equity securities only with the 
express authorisation of shareholders which may  
be given in general meeting, but which cannot 
last more than five years. Under section 561 of the 
Companies Act, the Board may also not allot shares 
for cash (otherwise than pursuant to an employee 
share scheme) without first making an offer to existing 
shareholders to allot such shares to them on the 
same or more favourable terms in proportion to their 
respective shareholdings, unless this requirement is 
waived by a special resolution of the shareholders.

Shareholder authority for the Group to allot shares 
up to an aggregate nominal amount of £835,000 for 
any purposes was granted at the 2017 Annual General 
Meeting. Shares were allotted under this authority 
to satisfy Shawbrook Employee Share Schemes as 
detailed in the Share Capital paragraph above. 

Purchase of own shares
Under section 701 of the Companies Act 2006 a Group 
may make a market purchase of its own shares if the 
purchase has first been authorised by a resolution of 
the Group.

The Directors were granted the authority at the 2017 
AGM to repurchase up to a maximum of 2,505,000 
ordinary shares. No shares were purchased pursuant  
to this authority during the year. 

Capital redemption reserve
During 2017, the Group cancelled the capital 
redemption reserve as part of a court-confirmed 
reduction of capital. The entire balance of the capital 
redemption reserve was cancelled and credited 
to the Company’s retained earnings. Following the 
cancellation of the capital redemption reserve, the 
Company created additional distributable reserves of 
£183.1 million. Further details can be found in Note 1.7  
of the financial statements.

Significant Shareholder disclosure
Following the change in ownership of the Group, the 
Company is now 100% owned by Marlin Bidco Limited. 

Acceptance of bid from the Marlin 
Consortium
On 31 March 2017, Marlin Bidco Limited, a company 
owned jointly by funds managed and/or advised by 
Pollen Street Capital Limited and funds advised by 
BC Partners LLP, announced an offer to acquire the 
entire issued and to be issued ordinary share capital 
of the Group not already directly or indirectly owned 
by the Marlin Consortium or its concert parties (as 
subsequently revised on 5 June 2017, the “Offer”). 
The Offer was declared unconditional in all respects 
on 7 July 2017 and, on 24 August 2017, the listing of 
the Group’s ordinary shares on the London Stock 
Exchange was cancelled. Throughout the change of 
ownership, the Marlin Consortium stated its support for 
the Executive management team and strategy, while 
offering its support for continued growth and continued 
use of its highly disciplined approach to lending.

82

Shawbrook Group plc Annual Report and Accounts 2017Relationship with the Shareholder
Further information on the relationship with the  
Marlin Consortium can be found on page 59.

Post-balance sheet events
Details of any Post-balance sheet events can be found 
in Note 38 of the financial statements. 

Business activities
The Group’s business activities, together with the 
factors likely to affect its future development and 
performance and its summarised financial position 
are set out on pages 4 to 41 of the Strategic report.

Branches, future developments and 
financial risk management objectives  
and policies
The Group operates in the United Kingdom and 
has a branch in Jersey. Information about future 
developments, internal control and financial risk 
management systems in relation to financial reporting 
and financial risk management objectives and policies 
in relation to the use of financial instruments can be 
found in the following sections of the Annual Report 
which are incorporated into this report by reference:

Further information on developments of the Group, 
please refer to the Strategic Report (pages 4 to 41).

The Group regularly provides employees with 
information of concern to them, which incorporates the 
Group’s current performance and its future aims and 
strategies. During the change in ownership, as required 
by the Takeover Code, employees were kept up to date 
with developments through circulations from the Chief 
Executive Officer and Group Company Secretary. 
The Group conducts an Annual Employee Survey and 
uses the results of this survey to improve performance 
in areas that are important to staff. A monthly 
newsletter providing business updates and background 
information on the Group is circulated to all staff. 

Employee share schemes
Full details of the Group’s employee share schemes are 
set out in Note 10 of the financial statements. There are 
no Employee Share Schemes currently in place.

Slavery and human trafficking
In the financial year ended 31 December 2017, the 
Group took the following steps to ensure slavery and 
human trafficking did not occur within the organisation 
or supply chain:

 ■ identifying and addressing risks: the Group has 

updated its processes for evaluating prospective 
suppliers and reviewing existing suppliers to 
understand its suppliers’ self-assessment of slavery 
and human trafficking issues; 

Further information on Internal control and financial  
risk management systems in relation to financial 
reporting of the Group, please refer to the Corporate 
Governance report (page 58).

 ■ developing policy: the Group has and continues 
to update its compliance policies to include 
consideration of slavery and human trafficking 
issues (as applicable); and

 ■ training: the Group has made available training 

to those of its staff who deal most with its suppliers. 
Development of an intranet resources page is also 
underway which staff will be able to access to learn 
about modern slavery and human trafficking.

Political and charitable donations
The Group did not make any political donations 
during the year (2016: £nil). For further information 
on Charitable Donations made by the Group can be 
found on page 46 as part of the Corporate Social 
Responsibility report. 

Further information on relation to the use of financial 
instruments of the Group please refer to the Risk 
management report (pages 24 to 41) and Note 31  
of the financial statements.

Research and development activities
During the ordinary course of business the Group 
develops new products and services within the 
business units.

Employees
The Group is committed to being an equal 
opportunities employer and opposes all forms 
of discrimination. Applications from people with 
disabilities will be considered fairly and if existing 
employees become disabled, every effort is made to 
retain them within the workforce wherever reasonable 
and practicable. The Group also endeavours to provide 
equal opportunities in the training, promotion and 
general career development of disabled employees.

83

Strategic reportCorporate governanceFinancial statementsAuditor and Audit Tender 
Resolutions to reappoint KPMG LLP as the Group’s 
Auditor and to give the directors the authority to 
determine the Auditor’s remuneration will be proposed 
at the Annual General Meeting.

Details of the Audit tender which was carried out during 
2017 can be found in the report of the Audit Committee 
on page 69.

Annual General Meeting
Shawbrook Group plc’s third Annual General Meeting 
will be held on 29 March 2018.

By order of the Board

Steve Pateman
Chief Executive Officer

7 March 2018

Corporate governance report
Directors’ report

Going concern
The financial statements are prepared on a going 
concern basis, the Directors are satisfied that the 
Group has the resources to continue in business for 
the 12 months from the reporting date. In making this 
assessment, the Directors have considered a wide range 
of information relating to present and future conditions, 
including the current state of the balance sheet, future 
projections of profitability, cash flows and capital 
resources and the longer term strategy of the business. 
The Group’s capital and liquidity plans, including stress 
tests, have been reviewed by the Directors. 

The Group’s forecasts and projections show that it will 
be able to operate at adequate levels of both liquidity 
and capital for the 12 months from the reporting date, 
including a range of stressed scenarios, the availability 
of alternative sources of capital if required and 
appropriate management actions. 

After making due enquiries, the Directors believe  
that the Group has sufficient resources to continue its 
activities for the 12 months from the reporting date and 
to continue its expansion, and the Group has sufficient 
capital to enable it to continue to meet its regulatory 
capital requirements as set out by the PRA.

Fair, balanced and understandable
Details of the governance procedures which have  
been embedded to support this can be found in  
the Audit Committee Report page 70.

Disclosure of information to the auditor
The Directors confirm that:

1.  so far as each of the Directors is aware, there is no 
relevant audit information of which the auditor is 
unaware; and 

2.  the Directors have taken all the steps that they 

ought to have taken as directors in order to make 
themselves aware of any relevant audit information 
and to establish that the auditor is aware of that 
information.

This confirmation is given and should be interpreted  
in accordance with the provisions of the Companies 
Act 2006.

84

Shawbrook Group plc Annual Report and Accounts 2017Statement of Directors’ responsibilities in 
respect of the Annual Report & Accounts

The Directors are responsible for preparing the  
Annual Report and Accounts and the Group and Parent 
Company financial statements in accordance with 
applicable law and regulations.

Company law requires the Directors to prepare Group 
and Parent Company financial statements for each 
financial year. Under that law they are required to 
prepare the Group financial statements in accordance 
with IFRSs as adopted by the EU and applicable law 
and have elected to prepare the Parent Company 
financial statements on the same basis. 

Under company law the Directors must not approve 
the financial statements unless they are satisfied that 
they give a true and fair view of the state of affairs of 
the Group and Parent Company and of their profit or 
loss for that period. In preparing each of the Group and 
Parent Company financial statements, the Directors 
are required to: 

 ■ select suitable accounting policies and then apply 

them consistently; 

 ■ make judgements and estimates that are 

reasonable, relevant and reliable; 

 ■ state whether they have been prepared in 

accordance with IFRSs as adopted by the EU; 

 ■ assess the Group and Parent Company’s ability 
to continue as a going concern, disclosing as 
applicable, matters relating to going concern; and

 ■ use the going concern basis of accounting unless 

they either intend to liquidate the Group or the Parent 
Company or cease operations, or have no realistic 
alternative to do so. 

The Directors are responsible for keeping adequate 
accounting records that are sufficient to show and 
explain the Parent Company’s transactions and 
disclose with reasonable accuracy at any time the 
financial position of the Parent Company and enable 
them to ensure that its financial statements comply 
with the Companies Act 2006. They are responsible for 
such internal control as they determine is necessary to 
enable the preparation of financial statements that are 
free from material misstatement, whether due to fraud 
or error, and have general responsibility for taking such 
steps as are reasonably open to them to safeguard the 
assets of the group and to prevent and detect fraud 
and other irregularities. 

Under applicable law and regulations, the Directors 
are also responsible for preparing a Strategic Report, 
Directors’ Report, Directors’ Remuneration Report and 
Corporate Governance Statement that complies with 
that law and those regulations. 

The Directors are responsible for the maintenance 
and integrity of the corporate and financial information 
included on the Group’s website. Legislation in the  
UK governing the preparation and dissemination  
of financial statements may differ from legislation  
in other jurisdictions.

Responsibility statement of the directors in 
respect of the annual financial report
The Directors as at the date of this statement whose 
names and functions are set out on pages 50 and 51 
confirm that to the best of their knowledge:

 ■ the financial statements, prepared in accordance 

with the applicable set of accounting standards, give 
a true and fair view of the assets, liabilities, financial 
position and profit or loss of the Group and the 
undertakings included in the consolidation taken  
as a whole; and

 ■ the Strategic Report and Directors’ Report includes 
a fair review of the development and performance 
of the business and the position of the Group and the 
undertakings included in the consolidation taken as 
a whole, together with a description of the principal 
risks and uncertainties that they face.

This responsibility statement was approved by the 
Board of Directors and is signed on its behalf by:

Daniel Rushbrook
Company Secretary

7 March 2018

85

Strategic reportCorporate governanceFinancial statementsIndependent  
auditor’s report

to the members of Shawbrook Group PLC

1.  Our opinion is unmodified
We have audited the financial statements of Shawbrook Group 
plc (“the Company”) for the year ended 31 December 2017 
which comprise the Consolidated statement of profit and loss 
and other comprehensive income, Consolidated and Company 
statements of financial position, Consolidated statement of 
changes in equity, Company statement of changes in equity, 
Consolidated and Company statement of cash flows, and  
the related notes, including the accounting policies. 

In our opinion: 
—  the financial statements give a true and fair view of the 
state of the Group’s and of the parent Company’s affairs 
as at 31 December 2017 and of the Group’s profit for  
the year then ended; 

—  the Group financial statements have been properly 
prepared in accordance with International Financial 
Reporting Standards as adopted by the European Union 
(IFRSs as adopted by the EU); 

—  the parent Company financial statements have  

been properly prepared in accordance with IFRSs  
as adopted by the EU and as applied in accordance  
with the provisions of the Companies Act 2006; and

—  the financial statements have been prepared in 
accordance with the requirements of the  
Companies Act 2006. 

Basis for opinion 
We conducted our audit in accordance with International 
Standards on Auditing (UK) (“ISAs (UK)”) and applicable  
law. Our responsibilities are described below. We believe 
that the audit evidence we have obtained is a sufficient  
and appropriate basis for our opinion. Our audit opinion  
is consistent with our report to the audit committee. 

We were appointed as auditor by the directors on June 
2011. The period of total uninterrupted engagement is for 
the 7 financial years ended 31 December 2017. We have 
fulfilled our ethical responsibilities under, and we remain 
independent of the Group in accordance with, UK ethical 
requirements including the FRC Ethical Standard as applied 
to public interest entities. No non-audit services prohibited  
by that standard were provided.

Overview

Materiality: 
group financial 
statements as a 
whole

Coverage

£5.1m (2016: £4.2m)

4.8% (2016: 4.8%)  
of normalised profit before tax 
(2016: profit before tax)

100% (2016: 100%)  
of group profit before tax

Risks of material misstatement                         vs 2016

Recurring risks

Impairment provisioning

Effective interest rate 
accounting

Valuation of goodwill

Recoverability of parent 
company investment  
in subsidiaries

Event driven

New: Provisions for 
conduct related matters

86

Shawbrook Group plc Annual Report and Accounts 2017s
t
n
e
m
e
t
a
t
s

l
a
i
c
n
a
n
i
f
n
o
t
c
a
p
m

i

l
a
i
t
n
e
t
o
P

6

3

1

4

2

15

5

10

7

12

11

13

9

14

8

Likelihood of material misstatement

Significant financial statement audit risks 

Other areas of audit focus

Significant risk as mandated by International Standards on Auditing

1.  Impairment provisioning
2.  Effective interest rate
  accounting 
3.  Valuation of goodwill
4.  Conduct risk
5.  Management override
  of controls
6.  Investment in subsidiary
(parent company risk)

7.  Hedge accounting
8.  Share option schemes
9.  Cost capitalisation
10.  Taxation
11.  Financial statement disclosure
12.  Valuation of financial instruments –

derivatives

13.  Valuation of financial instruments –

amortised cost and level 3 fair value

14.  Residual value risk
15.  Loan portfolio acquisition accounting

We summarise on the following pages the key audit matters, 
in decreasing order of audit significance, in arriving at our 
audit opinion above, together with our key audit procedures 
to address those matters and, as required for public interest 
entities, our results from those procedures. These matters 
were addressed, and our results are based on procedures 
undertaken, in the context of, and solely for the purpose 
of, our audit of the financial statements as a whole, and in 
forming our opinion thereon, and consequently are incidental 
to that opinion, and we do not provide a separate opinion  
on these matters.

2.  Key audit matters: our assessment  
of risks of material misstatement

Key audit matters are those matters that, in our professional 
judgment, were of most significance in the audit of the 
financial statements and include the most significant 
assessed risks of material misstatement (whether or not 
due to fraud) identified by us, including those which had the 
greatest effect on: the overall audit strategy; the allocation 
of resources in the audit; and directing the efforts of the 
engagement team. 

Our assessment of the Groups, significant risks was the 
starting point for our audit. This considered both internal and 
external risks to the Group’s business model and how these 
have been mitigated. 

The internal factors considered were:
Control environment – we considered the Group’s control 
environment and in particular whether its systems were 
processing transactions completely and faithfully, and 
included appropriate controls designed to prevent fraud; 

Capital and liquidity – we considered the strength of the 
Group’s capital and liquidity position, the diversification of 
assets, the flexibility and composition of its balance sheet 
and the management of its cost base; and

Business activity – we assessed the risk in relation  
to new and one-off transactions including newly acquired  
loan portfolios and the Group’s delisting, as well as the  
impact of portfolio seasoning on loan impairment and 
redemption behaviour.

The external factors considered were:
Economic changes – we consider the audit risk in relation 
to loan impairment and goodwill to have been affected 
by the impact on the economy of the result of the EU 
referendum, which introduces unpredictability of forecasting 
in comparison to the previously benign market.

Political and regulatory changes – the regulatory and 
tax changes in the buy-to-let market, together with greater 
competition in this market, have introduced increased 
uncertainty over the expected remaining lives of current  
buy-to-let lending.

Market developments – increasing levels of competition in 
the market, and the advancement of technological solutions, 
including the upcoming changes from Open Banking.

Our assessment of key risks continued from our initial 
planning throughout our interim and final audits and was 
regularly updated through ongoing conversations with 
management, the Board and Audit Committee. This 
consideration includes conversations not only with the 
Group, and ongoing knowledge gained through reading 
pertinent information, but also reflected the views of the 
Prudential Regulatory Authority, market analysts, specialists 
within our firm, and peer comparisons.

Consistent with 2016, we are of the view that loan 
impairment, recognition of revenue in relation to effective 
interest rate accounting and the valuation of goodwill  
carry the greatest significance. One new key audit matter 
has been included this year in relation to conduct risk related 
provisions. As described on page 65 these are areas that 
have been focused on by the Group’s Audit Committee. 

We have identified investment in subsidiary as a key audit 
matter for the parent company’s separate accounts albeit  
we do not consider this to be a significant risk.

87

Strategic reportCorporate governanceFinancial statements 
 
 
 
 
 
 
The risk

Our response

Impairment provisioning

Subjective estimate

Our procedures included: 

(£31.6 million; 2016:  
£24.4 million)

Refer to page  
65 (Audit Committee 
Report), 
Note 14 of the financial 
statements.

The calculation of certain impairment 
provisions for the Group is inherently 
judgemental. Individual and collective 
impairment provisions (identified and 
unidentified) may not reflect recent 
developments in credit quality, arrears 
experience, or emerging macroeconomic 
risks. The most significant areas are:

Individual provisions

For the modelled individual provisions 
(consumer finance and second charge 
mortgages) the key judgements are 
the probabilities of default (PDs). These 
judgements are particularly subjective 
because the Group has limited historical 
experience to support the assumptions 
made due to the relatively unseasoned 
nature of its loan portfolios underwritten 
during a relatively benign economic period.

Business Finance and Commercial loans 
are monitored and placed on a watch list 
if they are considered to exhibit evidence 
of impairment. Provisioning judgements 
are then made for these loans based on 
the individual circumstances of each case 
and expectations of future cash flows. 
These individually assessed provisions are 
particularly judgemental for these portfolios 
where the nature of collateral and exit 
strategy selected can significantly impact 
the timing and value of cash flows.

Collective provisions

The key judgements in the collective 
provisioning model are the emergence 
period, probability of default and loss given 
default. The emergence period is the most 
difficult judgement to estimate due to the 
difficulty of obtaining historical data.

Alongside the above, another area of 
focus is post modelling adjustments and 
management overlays as they have the 
potential to be significant, judgemental  
and may be difficult to corroborate.

—  Control testing: We tested the design, 

implementation and operating effectiveness 
of key controls over the monitoring 
and reporting of loans and advances to 
customers;

—  Sensitivity analysis: We assessed and 
challenged the reasonableness of the 
Group’s key assumptions, being the 
propensity to default, loss given default and 
emergence periods, performing stress tests;

—  Assessing transparency: Considering 

the adequacy of the Group’s disclosures 
in respect of the sensitivity of impairment 
provisions to these assumptions. 

For loans assessed for individual provisions:

—  Our credit experience: We examined a 

risk based sample of business finance and 
commercial mortgage exposures including 
impaired and unimpaired loans and formed 
our own judgement, based on the individual 
facts and circumstances, as to whether 
impairment was required. This included  
an assessment of the supporting evidence 
for collateral valuations;

—  Independent re-performance: We 

reperformed a sample of calculations of 
impairment and agreed the key data inputs 
to source documentation; and

—  Our sector experience: We challenged  

and assessed the reasonableness of the key 
judgemental areas of the calculation, being 
forecast sale value of the collateral through 
benchmarking, and back testing to historical 
experience.

For loans assessed collectively for impairment:

—  Our sector experience: We challenged and 
assessed the reasonableness of the key 
judgemental areas of the calculation, being 
forecast sale value of the collateral through 
benchmarking and back-testing to historical 
experience; and 

—  Management overlay: We critically 

assessed the rationale for quantum of 
overlay maintained with reference to our 
own knowledge of the industry and findings 
from our audit of the models.

Our results

—  We found the resulting estimate for 

impairment provisioning to be acceptable.

88

Shawbrook Group plc Annual Report and Accounts 2017The risk

Our response

Valuation of goodwill

Forecast-based valuation

Our procedures included: 

(£44.8 million; 2016:  
£44.8 million)

Refer to page 65 (Audit 
Committee Report), 
Note 17 of the financial 
statements.

The carrying value of goodwill is tested 
for impairment on the occurrence of an 
impairment trigger or otherwise annually.

The estimated recoverable amount is 
subjective due to the inherent uncertainty 
involved in forecasting future cash flows 
and selecting an appropriate discount rate.

£34.7 million of the total goodwill balance 
relates to Business Finance, being the area 
of most significant judgement in light of 
the size of the balance and weaker than 
expected financial performance in the year.

—  Our sector experience: Evaluating 

assumptions used, in particular those relating 
to forecast revenue growth, discount rate 
and incremental capital requirements in 
Business Finance;

—  Benchmarking assumptions: Comparing 
the Group’s assumptions to external 
comparable data in relation to key inputs 
such as projected economic growth and 
discount rates;

—  Sensitivity analysis: Performing breakeven 
analysis on the assumptions noted above 
using our data analytic capabilities; and

—  Assessing transparency: Assessing 

whether the Group’s disclosures about the 
sensitivity of the outcome of the impairment 
assessment to changes in key assumptions 
reflected the risks inherent in the valuation of 
goodwill. 

Our results

—  We found the resulting estimate of the 

carrying value of goodwill to be acceptable.

Provisions for conduct 
related matters

(£2.5 million; 2016: £nil)

Refer to page  
65 (Audit Committee 
Report)  
Note 23 and 35 of  
the financial statements.

Estimation of exposure

Our procedures included: 

Certain of the Group’s lending activities 
give rise to ongoing exposure under 
Section 75 Consumer Credit Act.

During the year, the Group saw an increase 
in customer complaints relating to its solar 
lending product where the original supplier 
is no longer solvent. 

The application of accounting standards 
to determine the amount, if any, to be 
provided as a liability and the associated 
disclosure, is inherently subjective. 

—  Enquiry of management: We enquired of 
the Directors and key members of legal, 
risk and compliance to obtain their view 
on the status of all significant litigation and 
regulatory matters and the completeness 
of their assessment in respect of these 
provisions;

—  Independent evaluation: inspecting internal 
papers and regulatory correspondence we 
challenged the timing of the recognition of 
provisions where there is potential exposure 
but it is not clear whether an obligation 
exists or where the Group have determined 
a reliable estimate is not possible. We 
independently evaluated the provision 
estimated including a re-performance of 
management’s calculations; and

—  Assessing transparency: Assessing 

whether the group’s disclosures detailing 
significant conduct related matters 
adequately disclose the potential liabilities  
of the Group.

Our results

—  We found the liability recognised, and the 
associated disclosure, to be acceptable.

89

Strategic reportCorporate governanceFinancial statementsThe risk

Our response

Effective interest rate 
accounting (‘EIR’)

Interest paid by customers 
£307.1 million (2016: 
£279.0 million); 

Refer to page  
65 (Audit Committee 
Report) 
Note 3 of the financial 
statements.

Subjective estimate
Interest and fees, including early 
redemption charges, earned on loans are 
recognised using the effective interest rate 
method which spreads directly attributable 
cash flows over the expected lives of 
the loans, The Group apply judgement in 
deciding which cash flows are spread on 
an EIR basis and assessing the redemption 
profiles used to spread those cash flows. 
The most critical element of judgement in 
this area is the estimation of the redemption 
profiles of the loans, informed by past 
customer behaviour of when loans have 
been paid off.

Parent company risk: 
Recoverability of parent 
company’s investment in 
subsidiaries 

(£409.5 million; 2016: 
£277.0 million)

Refer to Note 20 of the 
financial statements

Impairment assessment
The carrying amount of the parent 
company’s investments in subsidiaries 
represents 84% (2016: 78%) of 
the company’s total assets. Their 
recoverability is not at a high risk of 
significant misstatement or subject to 
significant judgement. However, due 
to their materiality in the context of the 
parent company financial statements, 
this is considered to be the area that had 
the greatest effect on our overall parent 
company audit.

Our procedures included: 

—  Methodology choice: We tested the 

accuracy of data inputs from the mortgage 
systems into the effective interest rate 
models and the consistency of methodology 
and application across the Group’s loan 
portfolios;

—  Independent re-performance: We 

evaluated the mathematical accuracy of 
models through re-performance of the model 
calculations;

—  Sensitivity analysis: We assessed and 
challenged the reasonableness of the 
models’ key assumptions, expected lives 
and forecast future cash flows, by comparing 
these to historical trends within the Group 
and performing stress tests; and

—  Assessing transparency: Considering the 
adequacy of the Group’s disclosures in 
respect of the sensitivity of the revenue  
to these assumptions.

Our results

—  We found the amount of Interest paid  

by customers recognised in the year to  
be acceptable.

Our procedures included: 

—  Tests of detail: Comparing the carrying 

amount of 100% of investments with the 
relevant subsidiaries’ financial statements  
to identify whether their net assets, being  
an approximation of their minimum 
recoverable amount, were in excess  
of their carrying amount and assessing 
whether those subsidiaries have historically 
been profit-making.

Our results

—  We found the Group’s assessment of 
the recoverability of the investment in 
subsidiaries to be acceptable.

90

Shawbrook Group plc Annual Report and Accounts 2017The risk

Our response

Effective interest rate 

Subjective estimate

Our procedures included: 

accounting (‘EIR’)

Interest and fees, including early 

Interest paid by customers 

£307.1 million (2016: 

£279.0 million); 

Refer to page  

65 (Audit Committee 

Report) 

statements.

redemption charges, earned on loans are 

recognised using the effective interest rate 

method which spreads directly attributable 

cash flows over the expected lives of 

the loans, The Group apply judgement in 

deciding which cash flows are spread on 

an EIR basis and assessing the redemption 

The most critical element of judgement in 

this area is the estimation of the redemption 

profiles of the loans, informed by past 

customer behaviour of when loans have 

been paid off.

Note 3 of the financial 

profiles used to spread those cash flows. 

Parent company risk: 

Impairment assessment

Our procedures included: 

Recoverability of parent 

The carrying amount of the parent 

company’s investment in 

company’s investments in subsidiaries 

subsidiaries 

(£409.5 million; 2016: 

£277.0 million)

Refer to Note 20 of the 

financial statements

represents 84% (2016: 78%) of 

the company’s total assets. Their 

recoverability is not at a high risk of 

significant misstatement or subject to 

significant judgement. However, due 

to their materiality in the context of the 

parent company financial statements, 

this is considered to be the area that had 

the greatest effect on our overall parent 

company audit.

—  Methodology choice: We tested the 

accuracy of data inputs from the mortgage 

systems into the effective interest rate 

models and the consistency of methodology 

and application across the Group’s loan 

portfolios;

—  Independent re-performance: We 

evaluated the mathematical accuracy of 

models through re-performance of the model 

calculations;

—  Sensitivity analysis: We assessed and 

challenged the reasonableness of the 

models’ key assumptions, expected lives 

and forecast future cash flows, by comparing 

these to historical trends within the Group 

and performing stress tests; and

—  Assessing transparency: Considering the 

adequacy of the Group’s disclosures in 

respect of the sensitivity of the revenue  

to these assumptions.

Our results

—  We found the amount of Interest paid  

by customers recognised in the year to  

be acceptable.

—  Tests of detail: Comparing the carrying 

amount of 100% of investments with the 

relevant subsidiaries’ financial statements  

to identify whether their net assets, being  

an approximation of their minimum 

recoverable amount, were in excess  

of their carrying amount and assessing 

whether those subsidiaries have historically 

been profit-making.

Our results

—  We found the Group’s assessment of 

the recoverability of the investment in 

subsidiaries to be acceptable.

3.  Our application of materiality and  

an overview of the scope of our audit 

Materiality
Materiality for the group financial statements as a whole 
was set at £5.1m (2016: £4.2m), determined with reference 
to a benchmark of group profit before tax, normalised to 
exclude this year’s costs in relation to the acquisition of the 
Group as disclosed in note 6 and the accelerated IFRS2 
charge totalling £19.1m (of which it represents 4.8%  
(2016: 4.8%).

We agreed to report to the Audit Committee any corrected 
or uncorrected identified misstatements exceeding £0.3m, 
in addition to other identified misstatements that warranted 
reporting on qualitative grounds.

Materiality for the parent company financial statements as 
a whole was set at £5.1m (2016: £4.2m), determined with 
reference to a benchmark of company net assets, of which 
it represents 1.2% (2016: 1.5%).

Team structure
The Group team performed the audit of the Group as if  
it was a single aggregated set of financial information.  
The audit was performed using the materiality level set  
out above.

Scope – disclosure of IFRS 9 effect
The Group is adopting IFRS 9 Financial Instruments from  
1 January 2018 and has included an estimate of the financial 
impact of the change in accounting standard in accordance 
with IAS 8 Changes in Accounting Estimates and Errors as 
set out in Note 1.10. This disclosure notes that the estimate 
has been prepared under an interim control environment 
with models that continue to undergo validation. While 
further testing of the financial impact will be performed 
as part of our 2018 year end audit, we have performed 
sufficient audit procedures for the purposes of assessing 
the disclosures made in accordance with IAS 8.

Specifically we have:

—  considered key classification and measurement 

decisions, including business model assessments and 
solely payment of principal and interest outcomes;

—  considered the appropriateness of key technical 

decisions, judgements, assumptions and elections  
made in determining the estimate;

Profit before tax
£86.5m (2016: £88.2m)

Group Materiality
£5.1m (2016: £4.2m)

£5.1m
Whole financial
statements materiality
(2016: £4.2m)

Profit before tax
Group materiality

£0.3m
Misstatements reported to the
audit committee (2016: £0.2m)

4.  We have nothing to report on going concern  
We are required to report to you if we have concluded 
that the use of the going concern basis of accounting is 
inappropriate or there is an undisclosed material uncertainty 
that may cast significant doubt over the use of that basis for 
a period of at least twelve months from the date of approval 
of the financial statements. We have nothing to report in 
these respects.

5.  We have nothing to report on the  

other information in the Annual Report 
The directors are responsible for the other information in the 
Annual Report. Our opinion on the financial statements does 
not cover those reports and we do not express an audit 
opinion thereon. 

Our responsibility is to read the other information and, 
in doing so, consider whether, based on our financial 
statements audit work, the information therein is materially 
misstated or inconsistent with the financial statements or 
our audit knowledge. Based solely on that work: 

—  we have not identified material misstatements  
in the strategic report and the directors’ report; 

—  in our opinion the information given in those reports 
for the financial year is consistent with the financial 
statements; and 

—  in our opinion those reports have been prepared  
in accordance with the Companies Act 2006.

—  involved credit risk modelling and economic specialists  
in the consideration of credit risk modelling decisions 
and macroeconomic variables, including forward 
economic guidance and generation of multiple economic 
scenarios, for a sample of models used in determining 
the estimate; and

6.  We have nothing to report on the other 
matters on which we are required to  
report by exception 

Under the Companies Act 2006, we are required to report 
to you if, in our opinion 

—  considered interim controls and governance processes 
related to the calculation and approval of the estimated 
transitional impact.

—  adequate accounting records have not been kept by the 
parent Company, or returns adequate for our audit have 
not been received from branches not visited by us; or 

—  the parent Company financial statements are not in 

agreement with the accounting records and returns; or 

—  certain disclosures of directors’ remuneration specified  

by law are not made; or 

—  we have not received all the information and 

explanations we require for our audit. 

We have nothing to report in these respects. 

91

Strategic reportCorporate governanceFinancial statements7.  Respective responsibilities
Directors’ responsibilities
As explained more fully in their statement set out on page 
85, the Directors are responsible for: the preparation of 
the financial statements including being satisfied that 
they give a true and fair view; such internal control as 
they determine is necessary to enable the preparation 
of financial statements that are free from material 
misstatement, whether due to fraud or error; assessing 
the Group and parent Company’s ability to continue as a 
going concern, disclosing, as applicable, matters related 
to going concern; and using the going concern basis of 
accounting unless they either intend to liquidate the Group 
or the parent Company or to cease operations, or have no 
realistic alternative but to do so. 

Auditor’s responsibilities 
Our objectives are to obtain reasonable assurance about 
whether the financial statements as a whole are free from 
material misstatement, whether due to fraud or other 
irregularities (see below), or error, and to issue our opinion in 
an auditor’s report. Reasonable assurance is a high level of 
assurance, but does not guarantee that an audit conducted 
in accordance with ISAs (UK) will always detect a material 
misstatement when it exists. Misstatements can arise 
from fraud, other irregularities or error and are considered 
material if, individually or in aggregate, they could reasonably 
be expected to influence the economic decisions of users 
taken on the basis of the financial statements. 

A fuller description of our responsibilities is provided on the 
FRC’s website at www.frc.org.uk/auditorsresponsibilities.

Irregularities – ability to detect
We identified areas of laws and regulations that could 
reasonably be expected to have a material effect on the 
financial statements from our sector experience, through 
discussion with the directors and other management (as 
required by auditing standards), and from inspection of the 
group’s regulatory and legal correspondence. We had regard 
to laws and regulations in areas that directly affect the 
financial statements including financial reporting (including 
related company legislation) and taxation legislation. We 
considered the extent of compliance with those laws and 
regulations as part of our procedures on the related annual 
accounts items.

In addition we considered the impact of laws and 
regulations in the specific areas of regulatory capital and 
liquidity, conduct, money laundering, and financial crime 
and certain aspects of company legislation recognising the 
regulated nature of the group’s activities. With the exception 
of any known or possible non-compliance, and as required 
by auditing standards, our work in respect of these was 
limited to enquiry of the directors and other management 
and inspection of regulatory and legal correspondence. 
We considered the effect of any known or possible non-
compliance in these areas as part of our procedures on the 
related annual accounts items. Further detail in respect of 
conduct related matters is set out in the key audit matter 
disclosures in section 2 of this report.

We communicated identified laws and regulations 
throughout our team and remained alert to any indications  
of non-compliance throughout the audit.

As with any audit, there remained a higher risk of 
nondetection of non-compliance with relevant laws and 
regulations (irregularities), as these may involve collusion, 
forgery, intentional omissions, misrepresentations, or the 
override of internal controls. 

8.  The purpose of our audit work and 

to whom we owe our responsibilities 
This report is made solely to the Company’s members, 
as a body, in accordance with Chapter 3 of Part 16 of the 
Companies Act 2006. Our audit work has been undertaken 
so that we might state to the Company’s members those 
matters we are required to state to them in an auditor’s 
report and for no other purpose. To the fullest extent 
permitted by law, we do not accept or assume responsibility 
to anyone other than the Company and the Company’s 
members, as a body, for our audit work, for this report,  
or for the opinions we have formed.

Simon Ryder (Senior Statutory Auditor)  
for and on behalf of KPMG LLP, Statutory Auditor 

Chartered Accountants  
15 Canada Square 
London 
E14 5GL 
7 March 2018

92

Shawbrook Group plc Annual Report and Accounts 2017Financial statements
94 

Consolidated statement of profit and loss  
and other comprehensive income

95 

96 

97 

98 

Consolidated and Company statement  
of financial position

Consolidated statement of changes in equity

Company statement of changes in equity

Consolidated and Company statement  
of cash flows

99 

Notes to the financial statements

167  Glossary

Financial
statements

93
93

Strategic reportCorporate governanceFinancial statementsConsolidated statement of profit and  
loss and other comprehensive income
For the year ended 31 December 2017

Interest and similar income 

Interest expense and similar charges 

Net interest income 

Operating lease rentals 

Other income 

Depreciation on operating leases 

Net income from operating leases 

Fee and commission income 

Fee and commission expense 

Net fee and commission (expense)/income 

Fair value gains on financial instruments 

Net operating income 

Administrative expenses 

Impairment losses on loans and advances to customers 

Provisions for liabilities and charges 

Total operating expenses 

Profit before taxation 

Income tax charge 

Notes 

3 

4 

Restated1 
2016 
£m

2017 
£m 

313.3  

284.4

(76.0) 

(83.1)

237.3  

201.3

12.3  

– 

13.5

0.1

16 

(10.6 ) 

(11.3 )

5 

15 

6 

14 

23 

1.7  

12.3  

2.3

11.2

(12.8 ) 

(5.7 )

(0.5 ) 

0.2  

5.5

0.5

238.7  

209.6

(126.8 ) 

(96.0 )

(23.3 ) 

(24.3 )

(2.1 ) 

(1.1 )

(152.2 ) 

(121.4 )

86.5  

88.2

12 

(25.3) 

(23.4 )

Profit after taxation, being total comprehensive income, attributable to owners 

61.2  

64.8

1  Refer to Note 1.8 for details of the reclassification.

The notes on pages 99 to 166 are an integral part of these financial statements.

94

Shawbrook Group plc Annual Report and Accounts 2017 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated and Company  
statement of financial position
As at 31 December 2017

Assets

Cash and balances at central banks 

Loans and advances to banks 

Loans and advances to customers 

Derivative financial assets 

Property, plant and equipment 

Intangible assets 

Deferred tax assets 

Other assets 

Investment in subsidiaries 

Subordinated debt receivable 

Total assets 

Liabilities

Customer deposits 

Amounts due to banks 

Provisions for liabilities and charges 

Derivative financial liabilities 

Current tax liabilities 

Other liabilities 

Subordinated debt liability 

Total liabilities 

Equity

Share capital 

Capital securities 

Share premium account 

Capital redemption reserve1 

Retained earnings 

Total equity 

Group  Company 
2017 
£m 

2017 
£m 

Group  Company 
2016 
£m

2016 
£m 

Notes 

13 

15 

16 

17 

18 

19 

20 

26 

21 

22 

23 

15 

24 

26 

27 

28 

752.5  

28.8  

4,844.3  

1.8  

39.6  

65.7  

15.7  

10.3  

– 

– 

– 

– 

– 

– 

– 

– 

– 

1.5  

409.5  

76.1   

429.9  

24.1   

4,050.4  

5.2  

42.6  

59.9  

17.9  

16.6  

– 

– 

–

–

–

–

–

–

–

2.2 

277.0 

76.1 

5,758.7  

487.1   

4,646.6  

355.3 

4,376.2  

607.3  

2.8  

3.4  

7.7  

62.8  

75.4  

– 

– 

– 

– 

– 

0.4  

75.4  

3,943.5  

147.7  

1.3  

0.4  

14.2  

27.0  

75.3  

5,135.6  

75.8  

4,209.4  

2.5  

2.5  

124.0  

124.0  

2.5  

– 

–

–

–

–

–

–

75.3 

75.3 

2.5 

–

87.3  

87.3  

87.3  

87.3 

– 

– 

183.1   

183.1 

409.3  

197.5  

164.3  

7.1 

623.1   

411.3  

437.2  

280.0 

Total equity and liabilities 

5,758.7  

487.1   

4,646.6  

355.3 

1  Refer to Note 1.7 for details of the cancellation of the capital redemption reserve.

The notes on pages 99 to 166 are an integral part of these financial statements. 
These financial statements were approved by the Board of Directors on 7 March 2018 and were signed on its behalf by:

Steve Pateman 
Chief Executive Officer 

Registered number 07240248

Dylan Minto  
Chief Financial Officer

95

Strategic reportCorporate governanceFinancial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated statement of changes in equity
For the year ended 31 December 2017

Share 
capital 
£m 

Capital 
securities 
£m 

Share 

Capital 
premium  redemption  Retained 
earnings 
reserve 
account 
£m 
£m 
£m 

Total 
equity 
£m

Balance as at 1 January 2016 

Total comprehensive income for the year

Profit for the year 

Total comprehensive income for the year 

Share-based payments 

Balance as at 31 December 2016 

Balance as at 1 January 2017 

Total comprehensive income for the year

Profit for the year 

Total comprehensive income for the year 

Transactions with owners recorded directly in equity

Dividend paid 

Total contributions by and distributions to owners 

Cancellation of capital redemption reserve1 

Transactions with non-controlling entities

Issue of capital securities 

Cost of issuance of capital securities 

Total contributions by non-controlling entities 

Share-based payments 

2.5  

– 

– 

– 

2.5  

2.5  

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

125.0  

(1.0 ) 

124.0  

– 

87.3  

183.1   

94.7  

367.6

– 

– 

– 

– 

– 

– 

64.8  

64.8  

4.8  

64.8 

64.8 

4.8 

87.3  

183.1   

164.3  

437.2 

87.3  

183.1   

164.3  

437.2 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

61.2  

61.2  

(6.8 ) 

(6.8 ) 

61.2 

61.2 

(6.8 )

(6.8 )

(183.1 ) 

183.1  

–

– 

– 

– 

– 

– 

– 

– 

– 

125.0 

(1.0 )

124.0 

7.5  

7.5 

409.3  

623.1

Balance as at 31 December 2017 

2.5  

124.0  

87.3  

1  Refer to Note 1.7 for details of the cancellation of the capital redemption reserve.

The notes on pages 99 to 166 are an integral part of these financial statements.

96

Shawbrook Group plc Annual Report and Accounts 2017 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Company statement of changes in equity
For the year ended 31 December 2017

Share 
capital 
£m 

Capital 
securities 
£m 

Share 

Capital 
premium  redemption  Retained 
earnings 
reserve 
account 
£m 
£m 
£m 

Total 
equity 
£m

Balance as at 1 January 2016 

Total comprehensive income for the year

Loss for the year 

Total comprehensive income for the year 

Share-based payments 

Balance as at 31 December 2016 

Balance as at 1 January 2017 

Total comprehensive income for the year

Profit for the year 

Total comprehensive income for the year 

Transactions with owners recorded directly in equity

Dividend paid 

Total contributions by and distributions to owners 

Cancellation of capital redemption reserve1 

Transactions with non-controlling entities

Issue of capital securities 

Cost of issuance of capital securities 

Total contributions by non-controlling entities 

Share-based payments 

2.5  

– 

– 

– 

2.5  

2.5  

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

125.0  

(1.0 ) 

124.0  

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

Balance as at 31 December 2017 

2.5  

124.0  

87.3  

1  Refer to Note 1.7 for details of the cancellation of the capital redemption reserve.

The notes on pages 99 to 166 are an integral part of these financial statements.

87.3  

183.1   

3.2  

276.1

– 

– 

– 

– 

– 

– 

87.3  

183.1   

(0.9 ) 

(0.9 ) 

4.8  

7.1   

(0.9 )

(0.9 ) 

4.8 

280.0 

87.3  

183.1   

7.1   

280.0 

– 

– 

– 

– 

6.6  

6.6  

(6.8 ) 

(6.8 ) 

6.6

6.6

(6.8 )

(6.8 )

(183.1 ) 

183.1  

–

– 

– 

– 

– 

– 

– 

– 

– 

125.0 

(1.0 )

124.0 

7.5  

7.5 

197.5  

411.3

97

Strategic reportCorporate governanceFinancial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated and Company  
statement of cash flows
For the year ended 31 December 2017

Cash flows from operating activities

Profit/(loss) for the year before taxation 

Adjustments for non-cash items 

Cash flows from operating activities before changes  
in operating assets and liabilities 

Increase/decrease in operating assets and liabilities

Increase in mandatory balances with central banks 

Increase in loans and advances to customers 

Increase in operating lease assets 

Decrease/(increase) in derivatives 

Decrease/(increase) in other assets 

Increase in subordinated debt receivable 

Increase in customer deposits 

Increase in provisions for liabilities and charges 

Increase/(decrease) in other liabilities 

Net change in operating assets and liabilities 

Tax (paid)/received 

Group  Company 
2017 
£m 

2017 
£m 

Group  Company 
2016 
£m

2016 
£m 

Notes 

86.5  

54.5  

6.6  

6.5  

88.2  

51.8  

(0.9 )

6.5

29 

141.0  

13.1   

140.0  

5.6

(0.3 ) 

(817.2 ) 

(8.6 ) 

6.4  

6.3  

– 

432.7  

1.5  

35.8  

(343.4 ) 

(29.6 ) 

– 

– 

– 

– 

0.7  

– 

– 

– 

0.4  

1.1   

– 

(1.7 ) 

(755.6 ) 

(7.5 ) 

(2.0 ) 

(8.7 ) 

– 

757.1   

0.4  

(296.8 ) 

(314.8 ) 

(20.4 ) 

(0.2 ) 

0.2  

(7.9 ) 

– 

(7.9 ) 

(11.4 ) 

(125.0 ) 

459.6  

– 

107.8  

–

–

–

–

2.0

(1.1 )

–

–

(1.4 )

(0.5 )

0.1

5.2

–

–

–

–

–

–

Net cash flow (used by)/generated from operating activities 

(232.0 ) 

14.2  

(195.2 ) 

Cash flows from investing activities

Purchase of property, plant and equipment 

Sale of property, plant and equipment 

Purchase of intangible assets 

16 

17 

(1.6 ) 

– 

(9.8 ) 

– 

– 

– 

Investment in subsidiaries net of cash and cash equivalents acquired 

– 

(125.0 ) 

Net cash used by investing activities 

Cash flows from financing activities

Increase in amounts due to banks 

Payment of subordinated debt interest 

(6.4 ) 

(6.4 ) 

(5.2 ) 

(5.2 )

Net proceeds from the issue of capital securities 

Dividends paid to Shareholders 

124.0  

124.0  

(6.8 ) 

(6.8 ) 

– 

– 

–

–

Net cash generated from/(used by) financing activities 

570.4  

110.8  

102.6  

(5.2 )

Net increase/(decrease) in cash and cash equivalents 

Cash and cash equivalents at 1 January 

Cash and cash equivalents at 31 December 

327.0  

450.0  

777.0  

– 

– 

– 

(100.5 ) 

550.5  

450.0  

–

–

–

The notes on pages 99 to 166 are an integral part of these financial statements.

98

Shawbrook Group plc Annual Report and Accounts 2017 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements
For the year ended 31 December 2017

1. Basis of preparation

1.1 Reporting entity
Shawbrook Group plc is domiciled in the UK. The Company’s registered office is at Lutea House, Warley Hill 
Business Park, The Drive, Great Warley, Brentwood, Essex, CM13 3BE. The consolidated financial statements 
of Shawbrook Group plc, for the year ended 31 December 2017, comprise the results of the Company and its 
subsidiaries (together referred to as the Group and individually as Group entities).

1.2 Basis of accounting
The Group’s financial statements have been prepared on a historical cost basis and in accordance with 
International Financial Reporting Standards (IFRS) as adopted by the EU. The financial statements are  
drawn up in accordance with the Companies Act 2006. No individual statement of profit and loss or  
related notes are presented for the Company as permitted by section 408 (4) of the Companies Act 2006.

1.3 Functional and presentation currency
The consolidated financial statements are presented in Pounds Sterling, which is the Company and its 
subsidiaries’ functional currency.

Foreign currency transactions are translated into functional currency using the exchange rates prevailing  
at the dates of the transactions. Monetary items denominated in foreign currencies are translated at the rate 
prevailing at the statement of financial position reporting date. Foreign exchange gains and losses resulting  
from the restatement and settlement of such transactions are recognised in the statement of profit and loss. 
Non-monetary items (which are assets and liabilities which do not attach to a right to receive or an obligation  
to pay a fixed or determinable number of units of currency) denominated in foreign currencies are translated  
at the exchange rate at the date of the transaction.

1.4 Going concern
The financial statements are prepared on a going concern basis, as the Directors are satisfied that the Group  
has the resources to continue in business for at least 12 months following the year end. In making this assessment, 
the Directors have considered a wide range of information relating to present and future conditions, including  
the current state of the statement of financial position, future projections of profitability, cash flows and capital 
resources and the longer-term strategy of the business. The Group’s capital and liquidity plans, including stress 
tests, have been reviewed by the Directors. 

The Group’s forecasts and projections suggest that it will be able to operate at adequate levels of both liquidity 
and capital for at least 12 months following the year end, including in a range of stressed scenarios, assuming  
the availability of alternative sources of capital if required and appropriate management actions. 

After making due enquiries, the Directors believe that the Group has sufficient resources to continue its activities 
for at least 12 months following the year end, and the Group has sufficient capital to enable it to continue to meet 
its regulatory capital requirements as set out by the Prudential Regulation Authority (PRA).

1.5 Basis of consolidation
Subsidiaries are entities controlled by the Group. The financial statements of subsidiaries are included in the 
consolidated financial statements from the date that control commences until the date that control ceases.

Entities are regarded as subsidiaries where the Group has the power over an investee, exposure or rights to 
variable returns from its involvement with the investee and the ability to affect those returns. Intercompany 
transactions and balances are eliminated upon consolidation. Subsidiaries are consolidated from the date  
on which control is transferred to the Group and are deconsolidated from the date that power over an investee, 
exposure or rights to variable returns and the ability to affect these returns ceases. Accounting policies are  
applied consistently across the Group.

These financial statements consolidate the results of the subsidiary companies set out in Note 32.

99

Strategic reportCorporate governanceFinancial statementsNotes to the financial statements continued
For the year ended 31 December 2017

1. Basis of preparation continued

1.6 Critical accounting estimates and judgements
The preparation of financial statements in conformity with IFRS adopted in the EU requires Management to make 
judgements, estimates and assumptions that affect the application of accounting policies and the reported 
amounts of assets and liabilities at the date of the financial statements and the reported amounts of income and 
expenses during the reporting period. Although these estimates are based on Management’s best knowledge of 
the amount, actual results may ultimately differ from those estimates.

The areas involving a higher degree of judgement or complexity, or areas where assumptions and estimates are 
significant to the financial statements are disclosed within the notes to the financial statements which the 
estimate or judgement relates to as follows:

Area of significant judgement or estimate 

Note reference

Effective interest rate 

Impairment of loans and advances 

Impairment assessment of goodwill 

Customer remediation and conduct issues 

3

14

17

23

Estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are 
recognised in the period in which the estimates are revised and in any future periods affected.

1.7 Other reserves

Capital redemption reserve
This is a statutory, non-distributable reserve into which amounts are transferred following the redemption or 
purchase of a company’s own shares. The provisions relating to the capital redemption reserve are set out in 
section 733 of the Companies Act 2006. During 2017, the Company cancelled the capital redemption reserve  
as part of a court confirmed reduction of capital. The entire balance of the capital redemption reserve was 
cancelled and credited to the Company’s retained earnings. Following the cancellation of the capital redemption 
reserve, the Company created additional distributable reserves of £183.1m.

1.8 Reclassification of fee income
£4.2 million of fee income has been reclassified from fee and commission income to interest and similar income in 
order to accurately reflect the nature of the revenue. The reclassification has no effect on either the net operating 
income, profit before tax or the net assets of the Group. 

1.9 Adoption of new and revised standards and interpretations
Minor amendments to IAS 12 ‘Income Taxes’ and IAS 7 ‘Statement of Cash Flows’ were adopted with effect from 
1 January 2017. The adoption of these amendments had no significant impact for the Group. In all other respects, 
the accounting policies adopted are consistent with those of the previous financial year. 

1.10 New and revised standards and interpretations not yet adopted
A number of new standards have been issued by the International Accounting Standards Board (IASB) and 
endorsed for use in the EU but are not effective for this financial year. The Group has not early adopted any  
of the new standards in preparing these consolidated financial statements.

The new standards considered to be the most relevant to the Group are as follows:

1.10.1 IFRS 9 ‘Financial Instruments’ 
IFRS 9 contains new requirements for the classification and measurement, impairment and hedge accounting  
of financial assets and liabilities. 

In July 2014, the IASB issued the final version of IFRS 9 ‘Financial Instruments’. IFRS 9 is effective for annual periods 
beginning on or after 1 January 2018, with early adoption permitted. It replaces IAS 39 ‘Financial Instruments: 
Recognition and Measurement’.

100

Shawbrook Group plc Annual Report and Accounts 2017In October 2017, the IASB issued ‘Prepayment Features with Negative Compensation’ (Amendments to IFRS 9).  
The amendments are effective for annual periods beginning on or after 1 January 2019, with early adoption 
permitted. The Group is not an early adopter of the amendments to IFRS 9.

The Group will apply IFRS 9 as issued in July 2014 initially on 1 January 2018. Based on assessments undertaken  
to date, the total estimated adjustment (net of tax) of the adoption of IFRS 9 on the opening balance of the 
Group’s equity at 1 January 2018 is a reduction of approximately £12.1 million, representing:

 ■ a reduction of approximately £16.4 million related to impairment requirements (see 1.10.1.2); and

 ■ an increase of approximately £4.3 million related to deferred tax impacts.

The above assessment is preliminary because not all transition work has been finalised. The actual impact  
of adopting IFRS 9 on 1 January 2018 may change because:

 ■ IFRS 9 will require the Group to revise its accounting processes and internal controls and these changes  

are not yet complete;

 ■ although parallel runs were carried out in the second half of 2017, the new systems and associated controls  

in place have not been operational for a more extended period;

 ■ the Group has not finalised the testing and assessment of controls over its new IT systems and changes  

to its governance framework;

 ■ the Group is refining and finalising its models for expected credit loss (ECL) calculations and further validations 

will continue into 2018; and

 ■ the new accounting policies, assumptions, judgements and estimation techniques employed are subject  
to change until the Group finalises its first financial statements that include the date of initial application.

1.10.1.1 Classification and measurement – financial assets
IFRS 9 contains a new classification and measurement approach for financial assets that reflects the business 
model in which assets are managed and their cash flow characteristics.

IFRS 9 includes three principal classification categories for financial assets: measured at amortised cost,  
fair value through other comprehensive income (FVOCI) and fair value through profit and loss (FVTPL).  
It eliminates the existing IAS 39 categories of held to maturity, loans and receivables and available for sale.

A financial asset is measured at amortised cost if it meets both of the following conditions and is not designated 
as at FVTPL:

 ■ it is held within a business model whose objective is to hold assets to collect contractual cash flows; and

 ■ its contractual terms give rise on specified dates to cash flows that are solely payments of principal and  

interest (SPPI) on the principal amount outstanding.

A financial asset is measured at FVOCI only if it meets both of the following conditions and is not designated  
as at FVTPL:

 ■ it is held within a business model whose objective is achieved by both collecting contractual cash flows  

and selling financial assets; and

 ■ its contractual terms give rise on specified dates to cash flows that are SPPI on the principal amount outstanding.

The Group assessed the objective of the business model in which the financial assets are held at a portfolio  
level and concluded that, for all portfolios reviewed, Management’s strategy focusses on earning contractual 
interest revenue from the portfolios, rather than holding the portfolios for trading. For portfolios that have been 
sold in the past, Management concluded that the sale of the portfolios were for the purposes of managing credit 
risk. All financial assets will be classified as amortised cost, except derivatives which will be FVTPL.

For the purposes of assessing whether contractual cash flows are SPPI, ‘principal’ is defined as the fair value  
of the financial asset on initial recognition. ‘Interest’ is defined as consideration for the time value of money  
for the credit risk associated with the principal amount outstanding during a particular period of time and for 
other basic lending risks and costs (e.g. liquidity risk and administrative costs), as well as a reasonable profit 
margin. The Group considered the contractual terms on a portfolio basis and concluded that the contractual 
cash flows of the portfolios are SPPI.

101

Strategic reportCorporate governanceFinancial statementsNotes to the financial statements continued
For the year ended 31 December 2017

1. Basis of preparation continued

Impact assessment:
The Group has considered the changes in the classification and measurement criteria and has concluded that 
there are no significant changes in the classification and measurement of the financial assets and estimated  
that, on the adoption of IFRS 9 at 1 January 2018, the impact of these changes is immaterial.

1.10.1.2 Impairment 
IFRS 9 replaces the ‘incurred loss’ model in IAS 39 with a forward looking ECL model. Under IFRS 9 the measurement 
of the ECLs depends on the staging of the financial assets. Entities are required to recognise a 12-month ECL on 
initial recognition (Stage 1) and a lifetime ECL where there has been a significant increase in credit risk (Stage 2). 
Where there is objective evidence of impairment and the financial asset is considered to be in default, or 
otherwise credit impaired, then it is in Stage 3.

Key accounting judgements relating to impairment

Inputs into measurement of the ECLs
The following are the key inputs into the measurement of ECLs: 

 ■ Probability of default (PD);

 ■ Loss given default (LGD); and

 ■ Exposure at default (EAD).

Probability of default
The Group has developed a credit grading system for all its asset classes and has aligned these to a common 
master grading scale that has been aligned to the Standard and Poor grading scale. The Group operates both  
a model based PD for its high volume portfolios such as Consumer Lending and Secured and has developed and 
implemented a ‘slotting approach’ for the low volume and high value obligors in Development Finance, Business 
Finance and large ticket Commercial property cases. Both processes deliver a measure of a point-in-time 
measure of default. 

For the model based portfolios the measure of PD is based on information available to the Group from credit 
reference agencies and internal product performance data. For the slotted portfolios, the measure of PD relates 
to attributes relating to financial strength, political and legal environment, asset/transaction characteristics, 
strength of sponsor and security.

For each asset class, the Group has a proprietary approach to extrapolate its best estimate of the point-in-time 
PD from 12 months to behavioural maturity, using economic response models that have been developed 
specifically to forecast the sensitivity of PD to key macroeconomic variables. The Group has used three scenarios  
to support its assessment of ECL. For its assessment of day one impact this includes a central view that has been 
used for the 2018 budget, an alternative downside base case and an alternative upside base case. These 
alternative base cases have been chosen to deliver a non-linearity in the final ECL number.

Loss given default
For Property portfolios, the LGD is generally broken down into two parts. These include the Group’s estimate  
of the probability of possession given default, combined with the loss given possession. The Group has continued  
to focus on the proportion of accounts that have not cured over an emergence period, rather than the proportion  
of accounts that enter possession. The LGD is based on the Group’s estimate of a shortfall, based on the 
difference between the property value after the impact of a market value decline and sale costs, and the loan 
balance with the addition of unpaid interest and fees. 

For Asset Finance, the LGD is based on the experience of losses on repossessed assets. The LGD on Block and 
Wholesale portfolios is based on experience of losses supported by key judgements.

For the Consumer portfolio, the Group uses an estimate of the probability of charge-off, defined as six or more 
payments in arrears, combined with an estimate of the expected write-off based on established contractual 
forward flow arrangements for the sale of charge-off debt.

In all cases the LGD or its components are tested against recent experience to ensure that they remain current.

102

Shawbrook Group plc Annual Report and Accounts 2017Exposure at default
EAD is designed to address increases in utilisation of committed limits and unpaid interest and fees that the Group 
would ordinarily expect to observe to the point of default, or through to the point of realisation of the collateral.

ECL is measured on either a 12-month or lifetime basis depending on whether a significant increase in credit risk 
has occurred since initial recognition, or whether the asset meets the definition of default.

Significant increase in credit risk (movement from Stage 1 to Stage 2)
The Group has identified a series of quantitative, qualitative and backstop criteria that will be used to determine  
if an account has demonstrated a significant increase in credit risk, and therefore should move from Stage 1 to 
Stage 2: 

 ■ quantitative measures consider the increase in an account’s remaining lifetime PD at the reporting date 

compared to the expected residual lifetime PD when the account was originated. The Group will segment  
its credit portfolios into PD bands and has determined a relevant threshold for each PD band, where a 
movement in excess of threshold is considered to be significant. These thresholds have been determined 
separately for each portfolio based on historical evidence of delinquency;

 ■ qualitative measures include the observation of specific events such as short-term forbearance, payment 

cancellation, historical arrears or extension to customer terms; and

 ■ IFRS 9 includes a rebuttable presumption that 30 days past due is an indicator of a significant increase in  

credit risk. The Group considers 30 days past due to be an appropriate backstop measure and will not rebut  
this presumption.

Default (movement to Stage 3)
The Group has identified a series of quantitative and qualitative criteria that will be used to determine if an 
account meets the definition of default, and therefore should move to Stage 3:

 ■ when the borrower is unlikely to pay its credit obligations to the Group in full, without recourse by the Group  

to actions such as realising security (if any is held); 

 ■ when the borrower is more than 90 days past due on any material credit obligation to the Group; and

 ■ when a material credit obligation to the Group has gone past maturity or there is a degree of doubt that  

the exit strategy for the obligation is likely.

In assessing whether a borrower is in default, the Group will consider indicators that are:

 ■ qualitative: e.g. breaches of covenant;

 ■ quantitative: e.g. overdue status and non-payment of another obligation of the same issuer to the Group; and

 ■ based on data developed internally and obtained from external sources.

The definition of default is aligned with the definition of ‘credit impaired’ and the regulatory definition of default.

Inputs into the assessment of whether a financial instrument is in default and their significance may vary over  
time to reflect changes in circumstances.

Forward looking information
The Group incorporates forward looking information into the assessment of significant increase in credit risk  
and the calculation of ECLs. The Group has identified the most significant macroeconomic factors including 
house price inflation, unemployment rate and bank base rate. 

These variables and their associated impact on PD, EAD and LGD have been factored into the ECL models.  
The Group has determined an approach to the selection and application of multiple scenarios. The Group  
does not have an in-house economics function and will therefore source economic scenarios from a third  
party source to form the basis of the economic scenarios used. 

The ECL model will require considerable judgement over how changes in economic factors affect ECLs,  
which will be determined on a probability-weighted basis. The Group will consider three forward looking  
scenarios on a probability-weighted approach.

103

Strategic reportCorporate governanceFinancial statementsNotes to the financial statements continued
For the year ended 31 December 2017

1. Basis of preparation continued

Impact assessment
The most significant impact on the Group’s financial statements from the implementation of IFRS 9 is expected  
to result from the new impairment requirements. Impairment losses will increase and become more volatile for 
financial instruments in the scope of the IFRS 9 impairment model.

The Group has estimated that, on the adoption of IFRS 9 at 1 January 2018, the impact of the increase in loss 
allowances (before tax) will be approximately £16.4 million.

1.10.1.3 Classification – financial liabilities
The classification of financial liabilities under IFRS 9 largely retains the existing requirements in IAS 39 except for 
the presentation of changes in fair value due to own credit risk under other comprehensive income for liabilities 
designated at FVTPL. The impact for the Group is immaterial.

1.10.1.4 Hedge accounting
When initially applying IFRS 9, the Group may choose to continue to apply the hedge accounting requirements  
of IAS 39 instead of the requirements in Chapter 6 of IFRS 9.

The Group has elected to continue to apply IAS 39. However, the Group will provide the expanded disclosures  
on hedge accounting introduced by IFRS 9’s amendments to IFRS 7 ‘Financial Instruments: Disclosures’ because 
the accounting policy election does not provide an exemption from these new disclosure requirements.

1.10.1.5 Disclosures
IFRS 9 will require extensive new disclosures, in particular about credit risk, ECLs and hedge accounting.

1.10.1.6 Impact on capital planning
The Group’s regulator has issued guidelines on transition requirements for the implementation of IFRS 9. The 
guidelines allow a choice of two approaches regarding recognition of the impact of adoption of the standard  
on regulatory capital:

1.  phasing in the full impact on a phased basis using transitional factors published in the amended regulation  

EU No 575/2013; or

2.  recognising the full impact on the day of adoption. 

The Group has decided to adopt the first approach.

The principal impact on the Group’s regulatory capital of the implementation of IFRS 9 will arise from the new 
impairment requirements.

Under current regulatory requirements, impairment provisions are dealt with under the standardised approach. 
The capital requirement is calculated based on the gross exposures net of specific provisions – i.e. net exposure. 
IFRS 9 is expected to increase the loss allowances associated with individual assets, and therefore the resulting  
net exposure and the capital requirement will fall. However, this reduction in the capital requirement will be offset 
by a scalar that has been published by the EU in its amended regulation EU No 575/2013 that aims to ensure  
that firms do not benefit from this impact. 

The Group’s assessment indicates that the impact on capital resources of the implementation of IFRS 9 for  
the standardised portfolios will be a reduction in Common Equity Tier 1 (CET1) capital and total capital of 
approximately £12.1 million before adjustments for phasing in, and a reduction in CET1 capital and total  
capital is negligible as at 1 January 2018 after adjustments for phasing in. 

1.10.1.7 Transition
The Group will record an adjustment to its opening 1 January 2018 retained earnings to reflect the application  
of the new requirements of IFRS 9 and will not restate comparative periods. The Group estimates the transition  
to IFRS 9 will reduce Shareholders’ equity by approximately £12.1 million after deferred tax as at 1 January 2018. 

The impact on the Group’s CET1 capital ratio will reflect the recently published capital transitional arrangements.  
This adjustment arises from the increase in the Group’s statement of financial position loan loss allowances  
as a result of the application of IFRS 9 requirements. 

104

Shawbrook Group plc Annual Report and Accounts 2017The Group continues to refine, monitor and validate certain elements of the impairment models and related 
controls ahead of full reporting of IFRS 9 impacts later in 2018.

1.10.2 IFRS 15 ‘Revenue from Contracts with Customers’ 
IFRS 15 establishes the principles to apply when reporting information about the nature, amount, timing and 
uncertainty of revenue and cash flows from a contract with a customer. The standard introduces a five step 
revenue recognition model to be applied to all contracts with customers to determine whether, how much,  
and when revenue is recognised. 

The new standard is effective from 1 January 2018, and replaces IAS 11 ‘Construction Contracts’, IAS 18 ‘Revenue’, 
IFRIC 13 ‘Customer Loyalty Programmes’, IFRIC 15 ‘Agreements for the Construction of Real Estate’, IFRIC 18 
‘Transfers of Assets from Customers’ and SIC 31 ‘Revenue – Barter Transactions Involving Advertising Services’.  
It applies to contracts with customers but does not apply to insurance contracts, financial instruments or lease 
contracts, which fall under the scope of other IFRSs. It also does not apply if two companies in the same line of 
business exchange non-monetary assets to facilitate sales to other parties.

Assessments performed to date by the Group indicate adoption of IFRS 15 will not have a material impact on the 
Group due to the nature of the products and services provided to clients. Assessments are ongoing to determine 
the impact that IFRS 15 adoption will have on a continuing basis. 

Early adoption of IFRS 15 is permitted, however the Group does not intend to adopt the standard until the date  
it becomes effective.

1.10.3 IFRS 16 ‘Leases’
IFRS 16 introduces a single lessee accounting model that requires a lessee to recognise all leases (subject to 
certain exemptions) on-balance sheet. A lessee recognises a right-of-use asset representing its right to use the 
underlying asset and a lease liability representing its obligation to make lease payments. There are optional 
exemptions for short-term leases and leases of low value items. Lessor accounting is largely unchanged.

The new standard is effective from 1 January 2019 and replaces IAS 17 ‘Leases’, IFRIC 4 ‘Determining whether an 
Arrangement Contains a Lease’, SIC-15 ‘Operating Leases – Incentives’ and SIC-27 ‘Evaluating the Substance of 
Transactions Involving the Legal Form of a Lease’. It applies to all leasing arrangements. 

The Group is considering the potential impact on its consolidated financial statements. Initial assessments 
indicate IFRS 16 will not have a material impact as the Group is mainly a lessor of assets. Further assessments  
will be made to evaluate the impact that IFRS 16 adoption will have on a continuing basis. The Group has not yet 
decided whether it will use the optional exemptions.

Early adoption of IFRS 16 is permitted if IFRS 15 ‘Revenue from Contracts with Customers’ has also been applied, 
however the Group does not intend to adopt the standard until the date it becomes effective.

1.10.4 IFRS 2 amendment ‘Classification and Measurement of Share-based Payment Transactions’ 
In June 2016 amendments to IFRS 2 were issued in relation to the classification and measurement of share-based 
payment transactions. The amendments specifically relate to: effects of vesting conditions on the measurement 
of a cash-settled share-based payment transaction; classification of a share-based payment transaction with net 
settlement features for withholding tax obligations; accounting where a modification to the terms and conditions 
of a share-based payment transaction changes its classification from cash-settled to equity-settled. 

The amendments are effective from 1 January 2018.

105

Strategic reportCorporate governanceFinancial statementsNotes to the financial statements continued
For the year ended 31 December 2017

2. Operating segments

Accounting policy 
The Group determines operating segments according to similar economic characteristics and the nature of  
its products and services in accordance with IFRS 8 ‘Operating Segments’. Management reviews the Group’s 
internal reporting based around these segments in order to assess performance and allocate resources.

Segment performance is evaluated based on the underlying profit or loss and is measured consistently with 
underlying profit or loss in the consolidated financial statements. Segment results are regularly reviewed and 
reported to the Board of Directors to allocate resources to segments and to assess their performance. 
Operating segments are reported in a manner consistent with the internal reporting provided to the Board.  
The Group Executive Committee has been determined to be the Chief Operating Decision Maker for the Group.

The Group has four reportable operating segments as described below which are based on the Group’s three 
lending divisions plus a central segment which represents the savings business, central functions and shared 
central costs.

The following summary describes the operations in each of the Group’s reportable segments:

Property Finance
Provides mortgages for investors, businesses and personal customers. It serves professional landlords and 
property traders in residential and commercial asset classes across long-term and shorter-term finance.  
It lends to trading businesses to fund the acquisition and refinancing of business premises. The division serves  
the needs of personal customers through the provision of loans secured by second charge on the main residence 
and increasingly through specialist areas of first charge lending.

Business Finance
Provides the following propositions

 ■ the Regional Business Centres provides finance solutions to established businesses in UK SME markets, 

principally through a direct product offering. The Centres primarily provide leasing finance for business  
critical assets operated by established UK SME businesses, and working capital solutions in the form of  
invoice discounting and asset-based lending;

 ■ the Structured Finance proposition includes lending to SME finance companies with security against 

receivables within their portfolios. The Structured Finance product set provides wholesale finance and block 
discounting to smaller UK financial institutions to allow customers to release cash and grow their businesses. 
Loans are secured against receivables within the customers’ portfolios, with the security given by the ultimate 
borrower taking the form of a hard asset or a pool of loan receivables; 

 ■ the Specialist Asset Finance proposition includes leasing and hire purchase finance solutions in specialist  

UK SME market segments such as marine and aviation, healthcare and taxis; and

 ■ Shawbrook International Limited provides finance solutions to consumers and SMEs in Jersey,  
with a growing range of products designed to address a breadth of needs in the Jersey market.

Consumer Lending
Provides unsecured loans for a variety of purposes, primarily focused on home improvements, holiday ownership, 
personal loans and certain retailers.

Central
As well as common costs, Central includes the Group’s Treasury function and Consumer Savings business  
which are responsible for raising finance on behalf of the lending segments. 

106

Shawbrook Group plc Annual Report and Accounts 2017Information regarding the results of each reportable segment and their reconciliation to the total results of the 
Group is included below. Performance is measured based on the product contribution as included in the internal 
management reports. All revenue for each operating segment is earned from external customers. 

The underlying basis is the basis on which financial information is presented to the Chief Operating Decision 
Maker, which excludes certain items included in the statutory results. The table below includes a reconciliation 
between the statutory results and the underlying basis.

Current taxes, deferred taxes and certain financial assets and liabilities are not allocated to segments as they  
are managed on a Group basis.

Year ended 31 December 2017 

Interest and similar income 

Interest expense and similar charges 

Net interest income/(expense) 

Operating lease rentals 

Depreciation on operating leases 

Net income from operating leases 

Fee and commission income 

Fee and commission expense 

Net fee and commission (expense)/income 

Fair value gains/(losses) on financial instruments 

Property 
Finance 
£m 

Business  Consumer 
Lending 
Finance 
£m 
£m 

Central 
£m 

Total 
£m

178.4  

76.5  

(41.1 ) 

(13.2 ) 

51.8  

(8.2 ) 

6.6  

313.3

(13.5 ) 

(76.0 )

137.3  

– 

– 

– 

0.4  

(3.3 ) 

(2.9 ) 

0.1   

63.3  

12.3  

(10.6 ) 

1.7  

11.2  

(0.7 ) 

10.5  

– 

43.6  

(6.9 ) 

237.3

– 

– 

– 

0.7  

(8.5 ) 

(7.8 ) 

0.5  

– 

– 

– 

– 

(0.3 ) 

(0.3 ) 

(0.4 ) 

12.3

(10.6 )

1.7

12.3

(12.8 )

(0.5 )

0.2

Net operating income/(expense) 

134.5  

75.5  

36.3  

(7.6 ) 

238.7

Administrative expenses 

(17.1 ) 

(16.7 ) 

(13.0 ) 

(80.0 ) 

(126.8 )

Impairment losses on loans and advances to customers 

(2.4 ) 

(8.5 ) 

(12.4 ) 

Provisions for liabilities and charges 

– 

– 

(2.5 ) 

– 

0.4  

(23.3 )

(2.1 )

Total operating expenses 

(19.5 ) 

(25.2 ) 

(27.9 ) 

(79.6 ) 

(152.2)

Statutory profit/(loss) before taxation 

115.0  

50.3  

8.4  

(87.2 ) 

Underlying adjustments 

0.4  

– 

– 

19.1   

86.5

19.5

Profit/(loss) before taxation on an underlying basis 

115.4  

50.3  

8.4  

(68.1 ) 

106.0

Income tax charge on an underlying basis 

Profit after taxation on an underlying basis 

Assets 

Liabilities 

(26.8 )

79.2

3,187.0  

1,076.0  

617.4  

878.3  

5,758.7

– 

– 

– 

(5,135.6) 

(5,135.6)

Net assets/(liabilities) 

3,187.0  

1,076.0  

617.4  

(4,257.3 ) 

623.1

107

Strategic reportCorporate governanceFinancial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued
For the year ended 31 December 2017

2. Operating segments continued

Restated1 
Year ended 31 December 2016 

Interest and similar income 

Interest expense and similar charges 

Net interest income 

Operating lease rentals 

Other income 

Depreciation on operating leases 

Net income from operating leases 

Fee and commission income 

Fee and commission expense 

Net fee and commission income/(expense) 

Fair value gains on financial instruments 

Net operating income 

Administrative expenses 

Property 
Finance 
£m 

Business  Consumer 
Finance1 
Lending 
£m 
£m 

Central 
£m 

154.9  

79.3  

(52.8) 

(21.2 ) 

102.1   

58.1   

– 

– 

– 

– 

0.4  

(2.7 ) 

(2.3) 

– 

13.5  

0.1   

(11.3 ) 

2.3  

10.5  

(0.6 ) 

9.9  

– 

44.7  

(9.9 ) 

34.8  

– 

– 

– 

– 

0.3  

(2.0 ) 

(1.7 ) 

– 

99.8  

70.3  

33.1   

5.5  

0.8  

6.3  

– 

– 

– 

– 

– 

(0.4 ) 

(0.4 ) 

0.5  

6.4  

Total1 
£m

284.4

(83.1)

201.3

13.5

0.1

(11.3 )

2.3

11.2

(5.7 )

5.5

0.5

209.6

(15.2 ) 

(16.3) 

(10.8 ) 

(53.7 ) 

(96.0 )

Impairment losses on loans and advances to customers 

(2.1 ) 

(14.5 ) 

(7.7) 

Provisions for liabilities and charges 

– 

– 

– 

– 

(1.1 ) 

(24.3 )

(1.1 )

Total operating expenses 

(17.3 ) 

(30.8) 

(18.5) 

(54.8 ) 

(121.4 )

Statutory profit/(loss) before taxation 

82.5  

39.5  

14.6  

(48.4 ) 

Underlying adjustments 

– 

– 

– 

3.2  

Profit/(loss) before taxation on an underlying basis 

82.5  

39.5  

14.6  

(45.2 ) 

88.2

3.2

91.4

(24.3 )

67.1

Income tax charge on an underlying basis 

Profit after taxation on an underlying basis 

Assets 

Liabilities 

2,519.1   

1,104.4  

465.0  

558.1   

4,646.6

– 

– 

– 

(4,209.4) 

(4,209.4 )

Net assets/(liabilities) 

2,519.1   

1,104.4  

465.0  

(3,651.3) 

437.2

1  Refer to Note 1.8 for details of the reclassification.

108

Shawbrook Group plc Annual Report and Accounts 2017 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
3. Interest and similar income

Accounting policy
Revenue represents income derived from loans and advances to customers, operating lease rentals and fees 
and commissions receivable. 

Interest income and expense are recognised in the statement of profit and loss for all instruments measured  
at amortised cost using the effective interest rate method (EIRM).

The EIRM is a method of calculating the amortised cost of a financial asset or financial liability and of allocating 
the interest income or interest expense over the relevant period. The effective interest rate (EIR) is the rate that 
exactly discounts estimated future cash flows through the expected life of the financial instrument or, when 
appropriate, a shorter period to the net carrying amount of the financial asset or financial liability. When 
calculating the EIR, the Group takes into account all contractual terms of the financial instrument, for example 
prepayment options, but does not consider future credit losses. The calculation includes all fees paid or 
received between parties to the contract that are an integral part of the EIR, transaction costs and all other 
premiums or discounts. 

Income from finance lease and instalment credit agreements is recognised over the period of the leases  
so as to give a constant rate of return on the net investment in the leases. 

Fees and commissions which are not considered integral to the EIR are recognised on an accruals basis  
when the service has been provided or received.

Critical accounting estimates and judgements

Effective interest rate
IAS 39 ‘Financial Instruments: Recognition and Measurement’ requires interest earned from loans and advances 
to be measured under the EIRM. Management must therefore use judgement to estimate the expected life of 
each instrument and hence the expected cash flows relating to it. Management reviews the expected lives on  
a segmental basis, whereby products of a similar nature are grouped into cohorts that exhibit homogenous 
behavioural attributes.

The key assumptions applied by Management in the EIR methodology are the behavioural life of the assets  
and the quantum of future early settlement fee income. The expected life behaviours are subjected to changes  
in internal and external factors and may result in adjustments to the carrying value of loans which must be 
recognised in the statement of profit and loss. The EIR behavioural models are based on market trends and 
experience. The actual behaviour of the portfolios are compared to the modelled behaviour on a quarterly basis 
and the modelled behaviours are adjusted if the modelled behaviour materially deviates from actual behaviour, 
with adjustments recognised in the statement of profit and loss.

Management continues to perform sensitivity analyses on the EIR models applied. A decrease in the 
redemption curve of a loan by 10% would result in a net decrease in the statement of profit and loss of  
£2.6 million. The movement in the sensitivity can be attributed to Property Finance and Consumer Lending. 
Property Finance is expected to show an income of £1.4 million mainly due to income received from early 
settlement fees. Consumer Lending is expected to show an expense of £3.7 million mainly attributable to  
the acceleration of the amortisation of broker fees.

Interest paid by customers 

Interest received from derivative financial instruments 

Interest on loans and advances to banks 

Interest and similar income 

1  Refer to Note 1.8 for details of the reclassification.

Restated1 
2016 
£m

2017 
£m 

307.1   

279.0

4.4  

1.8  

3.7

1.7

313.3  

284.4

The interest income recognised during the year on loans impaired was £2.7 million (2016: £2.1 million). The Group 
did not capitalise any interest during the year.

109

Strategic reportCorporate governanceFinancial statements 
 
 
 
Notes to the financial statements continued
For the year ended 31 December 2017

4. Interest expense and similar charges

Interest paid to depositors 

Interest on amounts due to banks 

Interest on subordinated debt liability 

Other interest 

Interest expense and similar charges 

5. Fee and commission income

Fee income on loans and advances to customers 

Credit facility related fees 

Fee and commission income 

1  Refer to Note 1.8 for details of the reclassification.

6. Administrative expenses

Accounting policy

2017 
£m 

67.3  

1.8  

6.5  

0.4  

2016 
£m

73.0

1.2

6.5

2.4

76.0  

83.1

Restated1 
2016 
£m

9.0

2.2

11.2

2017 
£m 

10.4  

1.9  

12.3  

Payroll costs
Staff costs include salaries and social security costs and are recognised over the period in which the payments 
relate. Cash bonus awards are recognised to the extent that the Group has a present obligation to its employees 
that can be measured reliably and are recognised over the period of service that employees are required to 
work to qualify for the payment. 

The accounting policies for employee share-based payments are set out in Note 10.

Leases
If a lease agreement in which the Group is a lessee transfers the risks and rewards of the asset, the lease is 
recorded as a finance lease and the related asset is capitalised. At inception, the asset is recorded at the lower 
of the present value of the minimum lease payments or fair value and is depreciated over the estimated useful 
life. The lease obligations are recorded as borrowings.

If the lease does not transfer the risks and rewards of ownership of the asset, the lease is recorded as an 
operating lease. 

Operating lease payments are charged to the statement of profit and loss on a straight-line basis over the lease 
term unless a different systematic basis is more appropriate. Where an operating lease is terminated before  
the lease period has expired, any payment required to be made to the lessor in compensation is charged to  
the statement of profit and loss in the period in which termination is made.

110

Shawbrook Group plc Annual Report and Accounts 2017 
 
 
 
 
 
Payroll costs 

Depreciation (excluding operating lease assets) 

Amortisation of intangible assets 

Operating lease rentals – land and buildings 

Other administrative expenses1 

Administrative expenses 

Notes 

8 

16 

17 

2017 
£m 

66.1   

2.6  

4.0  

1.6  

52.5  

126.8  

2016 
£m

54.1

2.2

2.7

1.8

35.2

96.0

1  Other administrative expenses include £13.2m (2016: £nil) legal and consultancy costs relating to the Marlin Bidco Limited acquisition of  

the Company.

7. Auditor’s remuneration

Audit of these financial statements 

Amounts receivable by the Company’s Auditor and their associates in respect of other services:

Audit of the financial statements of subsidiaries of the Company 

Tax compliance services 

Other tax advisory services 

Audit related assurance services 

All other assurance services 

All other services 

Total Auditor’s remuneration 

2017 
£000 

2016 
£000

100 

100

466 

– 

4 

135 

129 

58 

892 

423

28

101

133

39

106

930

8. Employees
The average number of persons employed by the Group (including Directors) during the year was as follows:

Property Finance 

Business Finance 

Consumer Lending 

Central 

Average number of employees on a full-time equivalent basis 

2017 
No. 

2016 
No.

143 

133 

43 

352 

671 

122

139

44

264

569

111

Strategic reportCorporate governanceFinancial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued
For the year ended 31 December 2017

8. Employees continued
The aggregate payroll costs of these persons were as follows:

Wages and salaries 

Social security costs 

Pension costs 

Total payroll costs 

2017 
£m 

58.0  

5.6  

2.5  

2016 
£m

46.9

5.0

2.2

66.1   

54.1

9. Employee retirement obligations

Accounting policy
The Group does not operate a defined benefit pension scheme. Pension contributions are paid to staff 
members’ and Directors’ group personal pension arrangements. The costs of the Group’s contributions  
to such arrangements are recognised as an employee benefit expense when they are due.

The Group made contributions of £2.5 million (2016: £2.2 million) during the year.

10. Employee share-based payment transactions 

Accounting policy
Where the Group engages in share-based payment transactions in respect of services received from certain  
of its employees, these are accounted for as equity-settled share-based payments in accordance with IFRS 2 
‘Share-based Payment’. The equity is in the ordinary £0.01 shares.

The grant date fair value of a share-based payment transaction is recognised as an employee expense, with  
a corresponding increase in equity over the period that the employees become unconditionally entitled to the 
awards. In the absence of market prices, the fair value of the equity at the date of the grant is estimated using 
an appropriate valuation technique.

The amount recognised as an expense is adjusted to reflect the actual number of awards for which the related 
services and non-market vesting conditions are expected to be met such that the amount ultimately 
recognised as an expense is based on the number of awards that do meet the related service and non-market 
performance conditions at the vesting date. 

For share-based payment awards with market performance conditions or non-vesting conditions the grant 
date fair value of the award is measured to reflect such conditions and there is no true-up for differences 
between expected and actual outcomes.

Taxation on the amount recognised as an expense is charged to the statement of profit and loss. Tax benefits  
of equity-settled share-based payment transactions that exceed the tax effected cumulative remuneration 
expenses are considered to relate to an equity item and are recognised directly in equity.

Expected volatility is determined by reviewing the share price volatility for the expected life of each option/
scheme up to the date of the grant.

Cancellations of share-based payments during the vesting period are accounted for as accelerated vesting. 
The share-based payment is recognised immediately at the amount that would have been recognised for 
services received over the remainder of the vesting period, as if the service and the non-market performance 
conditions were met for the cancelled awards. 

Critical accounting estimates and judgements
Critical accounting estimates and judgements have been discussed below within the various categories  
of share-based payments.

112

Shawbrook Group plc Annual Report and Accounts 2017 
 
 
 
 
 
 
 
The employee share-based payment charge comprises:

Save-as-you-earn schemes (SAYE) 

Performance share plan (PSP) – 2015 

Performance share plan (PSP) – 2016 

Performance share plan (PSP) – 2017 

Deferred share bonus plan (DSBP) – 2017 

Share-based payments 

2017 
£m 

2016 
£m

0.8  

1.4  

1.7  

2.4  

1.2  

7.5  

0.1

1.6

3.1

–

–

4.8

Movements in the number of share-based awards are as follows:

No. of shares 

At 1 January 2017 

Granted 

Vested 

Lapsed 

At 31 December 2017 

DSBP 
2017 

SAYE 
2016 

SAYE 
2015 

PSP 
2017 

PSP 
2016 

PSP 
2015 

Total

– 

1,298,794 

160,095 

– 

1,792,612 

1,277,471 

4,528,972

301,615 

– 

– 

1,547,183 

– 

– 

1,848,798

(301,615 ) 

(245,361 ) 

(123,108 ) 

(269,706 )  (1,089,905 ) 

(962,750 )  (2,992,445 )

– 

– 

  (1,053,433 ) 

(36,987 ) 

(1,277,477 ) 

(702,707 ) 

(314,721 )  (3,385,325 )

– 

– 

– 

– 

– 

–

Accelerated vesting of the schemes
Subsequent to the acquisition of the Group by Marlin Bidco Limited, there was an issue of 2,586,879 £0.01 shares 
and the vesting of all share option schemes was accelerated. The acceleration of the share options is recognised 
as if the service and the non-market performance conditions of all schemes were met. Subsequent to vesting,  
all shares were repurchased by Marlin Bidco Limited at the offer price of £3.40. The total acceleration charge  
of £5.9m is included in the total charge of £7.5m. 

Prior to the acquisition, the following schemes were granted (and subsequently accelerated):

Deferred share bonus plan (DSBP) – 2017 plan
During March 2017, 301,615 awards were granted to selected members of Senior Management of which the share 
price at grant date was £3.14. The scheme was deemed to be an equity-settled scheme and has been accounted 
for as such in the financial statements of both the Company and its subsidiary, Shawbrook Bank Limited. Each 
award was structured as a nil cost option with no performance conditions attached, although the individuals were 
subject to continued employment until March 2020.

Save-as-you-earn schemes (SAYE) – 2015 and 2016
In October 2015, the SAYE scheme was introduced for all employees. The scheme provided employees with  
the opportunity to take part in a tax efficient savings scheme and to acquire Shawbrook Group plc shares at  
a discount to market value. The shares subject to this option had no restrictions, save those restrictions applying  
as a matter of law, regulation and the Company’s dealing code. The SAYE scheme was governed by the 
Company’s Articles of Association. The scheme was deemed by Management to be an equity-settled scheme  
and has been accounted for as such in the financial statements of both the Company and its subsidiary, 
Shawbrook Bank Limited. The fair value of the call options was calculated as £0.71. The awards generally required 
employees to remain in employment over the vesting period but were not subject to performance conditions after 
the grant date. The awards vested over a period of three years.

In October 2016, a further SAYE scheme was introduced for all employees. The scheme’s terms and conditions were 
the same as those of the 2015 scheme. The fair value of the call options for this scheme was calculated as £0.66. 
The awards vested over a period of three years.

113

Strategic reportCorporate governanceFinancial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued
For the year ended 31 December 2017

10. Employee share-based payment transactions continued
The call options were valued using the Black-Scholes valuation model. The assumptions used were as follows:

Assumptions 

Share price at grant date 

Expected volatility 

Dividend yield 

Risk-free rate of return 

Weighted average contractual life (years) at grant date 

Exercise price 

2016 
Scheme 

2015 
Scheme

£2.48 

£3.10 

30.80% 

25.90%

3.31% 

0.19% 

3.17 

£1.87 

2.08%

0.74%

3.17

£2.60 

Performance Share Plan (PSP) – 2017 plan
During 2017, 1,547,183 share awards were granted to a set of individuals. These individuals were entitled to acquire 
ordinary shares in Shawbrook Group plc, subject to performance conditions. The scheme was deemed to be an 
equity-settled scheme and has been accounted for as such in the financial statements of both the Company and 
its subsidiary, Shawbrook Bank Limited. 

The performance conditions for the 2017 tranche related to the growth in total Shareholder return (TSR) over the 
vesting period for 20% of each award, the customer and employee performance condition at the date of vesting 
for 20% of each award, the risk performance over the vesting period for 20% of each award and the annual 
compound growth in the earnings per share (EPS) over the vesting period for 40% of each award. The outcome  
of the performance conditions, as assessed by the Remuneration Committee, determined the vesting outcome  
of the awards and the shares available for exercise.

The performance condition relating to the TSR element was measured in relation to the ranking of the Group’s 
TSR within a comparator group of companies selected by the Remuneration Committee.

The fair value of the shares in the EPS, customer and employee performance condition and risk performance 
elements of the awards was based on the share price at the date of the grant. The fair value of these awards  
was £2.94.

The fair value of the shares in the TSR award was calculated using a Monte Carlo model. Set out below is a 
summary of the key data and assumptions used to calculate the fair value of the TSR award:

Assumptions 

Share price at grant date 

Expected volatility 

Dividend yield 

Risk-free rate of return 

£3.14 

35% p.a.

2.50% p.a.

0.16% p.a.

The fair value of the shares in the TSR award was £1.89.

Performance Share Plan (PSP) – 2016 plan
During 2016, 2,181,165 share awards were granted to a set of individuals. These individuals were entitled to acquire 
ordinary shares in Shawbrook Group plc, subject to performance conditions. The scheme was deemed to be an 
equity-settled scheme and has been accounted for as such in the financial statements of both the Company  
and its subsidiary, Shawbrook Bank Limited. This amount included a number of options related to new hires as 
discussed in ‘New hires – 2016’.

The performance conditions for the 2016 tranche related to the growth in TSR over the vesting period for 20%  
of each award, the net promoter score at the date of vesting for 20% of each award, the risk performance over  
the vesting period for 20% of each award and the annual compound growth in the EPS over the vesting period for 
40% of each award. The outcome of the performance conditions, as assessed by the Remuneration Committee, 
determined the vesting outcome of the awards and the shares available for exercise.

114

Shawbrook Group plc Annual Report and Accounts 2017 
The performance condition relating to the TSR element was measured in relation to the ranking of the Group’s  
TSR within a comparator group of companies selected by the Remuneration Committee. 

The fair value of the shares in the EPS, net promoter score and risk performance elements of the awards was 
based on the share price at the date of the grant discounted for any expected dividends over the vesting period. 
The dividend adjusted fair value of these awards was £2.63.

The fair value of the shares in the TSR award was calculated using a Monte Carlo model with 100,000 simulations. 
Set out below is a summary of the key data and assumptions used to calculate the fair value of the TSR award: 

Assumptions 

Share price at grant date 

Expected volatility 

Dividend yield 

Risk-free rate of return 

£2.87

30% p.a.

2.83% p.a.

0.51% p.a.

The fair value of the shares in the TSR award was £1.46. 

Performance Share Plan (PSP) – 2015 plan
During 2015, a number of share awards were granted to a set of individuals other than Directors. These individuals 
were entitled to receive an award to acquire a specific number of ordinary shares in Shawbrook Group plc, subject 
to performance conditions. The scheme was deemed to be an equity-settled scheme and has been accounted  
for as such in the financial statements of both the Company and its subsidiary, Shawbrook Bank Limited. The share 
awards were subject to performance conditions, namely the Group earning a defined underlying profit before  
tax in 2017, and subject to the Group maintaining its threshold capital and liquidity requirements.

The fair value of the shares was based on the share price at the dates of the grant discounted for any expected 
dividends over the vesting period. The weighted average fair value of the shares issued was £3.25.

New hires – 2016
During 2016, a number of senior hires were, under the terms of their employment with the Group, granted options 
over shares of £0.01 in the Company, in accordance with the ‘Performance Share Plan – 2016 plan’ discussed 
above, in order to compensate them for forfeited awards from previous employment. A total of 897,403 options 
were granted that vested over the following two years.

11. Directors’ remuneration

Directors’ emoluments 

Contributions to money purchase scheme 

Directors’ remuneration 

2017 
£000 

2016 
£000

5,285.3  

3,328.9

– 

13.0

5,285.3  

3,341.9

Included in the current year Directors’ emoluments is £nil (2016: £1.1 million) relating to new hires (refer to Note 10  
for more information) and £nil (2016: £228,000) relating to termination payments.

115

Strategic reportCorporate governanceFinancial statements 
 
 
 
 
 
Notes to the financial statements continued
For the year ended 31 December 2017

12. Taxation

Accounting policy
Tax on the profit or loss for the year comprises current and deferred tax. Tax is recognised in the statement  
of profit and loss except to the extent that it relates to items recognised directly in equity, in which case it is 
recognised in equity.

Current tax is the expected tax payable or receivable on the taxable income or loss for the year, using tax rates 
enacted or substantively enacted at the statement of financial position reporting date, and any adjustment to 
tax payable in respect of previous years.

Recognised in the statement of profit and loss 

Current tax:

Current year 

Adjustment in respect of prior years 

Total current tax 

Deferred tax:

Origination and reversal of temporary differences 

Adjustment in respect of prior years 

Total deferred tax 

Total tax charge 

Tax reconciliation 

Profit before tax 

Implied tax charge thereon at 19.25% (2016: 20%) 

Adjustments:

Banking surcharge 

Prior year adjustment 

Disallowable expenses and other permanent differences 

2017 
£m 

2016 
£m

24.2  

(1.1 ) 

23.1   

1.3  

0.9  

2.2  

27.4

(0.2 )

27.2

(4.0 )

0.2

(3.8 )

25.3  

23.4

2017 
£m 

86.5  

16.7  

4.9  

(0.2 ) 

3.9  

2016 
£m

88.2

17.6

5.4

–

0.4

Total tax charge 

25.3  

23.4

Reduction in the UK corporation tax rate from 20% to 19% (effective from 1 April 2017) and further reductions to  
17% (effective 1 April 2020) were substantively enacted on 16 March 2016. This will reduce the Company’s future 
current tax charge accordingly.

The deferred tax asset at 31 December 2017 has been calculated based on an aggregation of a rate of 18% 
substantively enacted at the statement of financial position reporting date and the additional 8% of tax suffered 
in relation to the banking surcharge that will unwind over the remaining life of the underlying assets with which 
they are associated.

116

Shawbrook Group plc Annual Report and Accounts 2017 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
13. Loans and advances to customers

Accounting policy

Loans and advances
The Group’s loans and advances to banks and customers are classified as loans and receivables. Loans and 
receivables are non-derivative financial assets with fixed or determinable payments that are not quoted in  
an active market, whose recoverability is based solely on the credit risk of the customer and where the Group 
has no intention of trading the loan or receivable. Loans and receivables are initially recognised at fair value 
including direct and incremental transaction costs. Subsequent recognition is at amortised cost using the  
EIRM, less any provision for impairment.

Assets acquired in exchange for loans
Included within loans and advances to customers are assets acquired in exchange for loans, instalment credit 
and finance lease receivables as part of an orderly realisation. The asset acquired is recorded at the lower of its 
fair value (less costs to sell) and the carrying amount of the lease (net of impairment allowance) at the date of 
exchange. Any subsequent write-down of the acquired asset to fair value less costs to sell is recognised in the 
statement of profit and loss. Any subsequent increase in the fair value less costs to sell, to the extent this does 
not exceed the cumulative write-down, is also recognised in the statement of profit and loss, together with  
any realised gains or losses on disposal.

Loans and advances to customers include those classified as loans and advances, finance leases and instalment 
credit advances as summarised below:

Loan receivables 

Finance lease receivables 

Instalment credit receivables 

Fair value adjustments for hedged risk 

Total loans and advances to customers 

2017 
£m 

2016 
£m

4,418.7  

3,639.5

79.8  

93.6

348.0  

316.9

(2.2 ) 

0.4

4,844.3  

4,050.4

At 31 December 2017, loans and advances to customers of £1,081.7 million (2016: £695.2 million) were positioned 
with the Bank of England for use as collateral under its funding schemes.

Loan receivables 

Gross loan receivables 

Less: allowances for impairment losses 

Net loan receivables 

2017 
£m 

2016 
£m

4,438.4  

3,653.1

(19.7 ) 

(13.6)

4,418.7  

3,639.5

The Group provides finance lease and instalment credit agreements to customers for a variety of assets including 
plant and machinery, taxis, aviation and marine vessels. These assets provide security against the gross 
receivables. Included within instalment credit receivables are block discounting facilities of £106.6 million  
(2016: £107.5 million).

117

Strategic reportCorporate governanceFinancial statements 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued
For the year ended 31 December 2017

13. Loans and advances to customers continued

Finance lease receivables 

Gross amounts receivable

within one year 

in the second to fifth year inclusive 

after five years 

Less: unearned finance income 

Less: allowances for impairment losses 

Net investment in finance lease receivables 

Amounts falling due

within one year 

in the second to fifth year inclusive 

after five years 

Net investment in finance lease receivables 

Instalment credit receivables 

Gross amounts receivable

within one year 

in the second to fifth year inclusive 

after five years 

Less: unearned finance income 

Less: allowances for impairment losses 

Net investment in instalment credit receivables 

Amounts falling due

within one year 

in the second to fifth year inclusive 

after five years 

Net investment in instalment credit receivables 

Cost of equipment acquired during the year 

Finance leases 

Instalment credit 

Total cost of equipment acquired during the year 

118

2017 
£m 

47.0  

49.5  

3.0  

99.5  

(10.6 ) 

(9.1 ) 

79.8  

37.5  

39.7  

2.6  

79.8  

2016 
£m

59.5

55.2

1.5

116.2

(14.1 )

(8.5 )

93.6

47.1

45.2

1.3

93.6

2017 
£m 

2016 
£m

162.5  

204.9  

18.1   

165.9

182.6

6.6

385.5  

355.1

(34.7 ) 

(35.9 )

(2.8 ) 

(2.3 )

348.0  

316.9

143.3  

186.8  

17.9  

348.0  

2017 
£m 

40.1   

161.5  

201.6  

143.3

167.3

6.3

316.9

2016 
£m

43.9

128.7

172.6

Shawbrook Group plc Annual Report and Accounts 2017 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
14. Impairment provisions on loans and advances to customers

Accounting policy
On an ongoing basis, the Group assesses whether there is objective evidence that a financial asset or group  
of financial assets is impaired. A financial asset or a group of financial assets is impaired and impairment losses 
are incurred if, and only if, there is objective evidence of impairment as a result of one or more events that 
occurred after the initial recognition of the asset (a ’loss event’) and that loss event (or events) has an impact on 
the estimated future cash flows of the financial asset or group of financial assets that can be reliably estimated.

The criteria that the Group uses to determine that there is objective evidence of an impairment loss include,  
but are not limited to, the following: 

 ■ delinquency in contractual payments of principal or interest;

 ■ cash flow difficulties experienced by the borrower;

 ■ initiation of bankruptcy proceedings;

 ■ the customer being granted a concession that would otherwise not be considered; and

 ■ observable data indicating that there is a measurable decrease in the estimated future cash flows from  
a portfolio of assets since the initial recognition of those assets, although the decrease cannot yet be 
identified with the individual financial assets in the portfolio.

If there is objective evidence that an impairment loss on an individual financial asset has occurred, the  
amount of the loss is measured as the difference between the asset’s carrying amount and the present value  
of estimated future cash flows discounted at the financial asset’s original EIR. The carrying amount of the asset 
is reduced through the use of an allowance account and the amount of the loss is recognised in the statement 
of profit and loss. If a loan has a variable interest rate, the discount rate for measuring any impairment loss is  
the current EIR determined under the contract.

If the Group determines that no objective evidence of impairment exists for an individually assessed financial 
asset, whether significant or not, it includes the asset in a group of financial assets with similar credit risk 
characteristics and collectively assesses them for impairment. Objective evidence of impairment of a portfolio 
of receivables exists if objective data indicates a decrease in expected future cash flows from a collection of 
receivables and the decrease can be measured reliably but cannot be identified with the individual receivables 
in the portfolio in a collective provision is applied.

When a loan or receivable is not economic to recover, it is written off against the related provision for loan 
impairments. Such loans are written off after all the necessary procedures have been completed and the 
amount of the loss has been determined. Subsequent recoveries of amounts previously written off are 
recognised directly in the statement of profit and loss through the impairment line as post write-off recoveries.  
If, in a subsequent period, the amount of impairment loss decreases and the decrease can be related 
objectively to an event occurring after the impairment was recognised (such as an improvement in the 
customer’s credit rating), the previously recognised impairment loss is reversed by adjusting the impairment 
allowance. The amount of reversal is recognised in statement of profit and loss.

The Group operates a forbearance policy in situations where it becomes aware that an individual customer  
is experiencing financial hardship. Repayment options are discussed with the customer that are appropriate  
to the customer’s specific situation. The Group seeks to ensure that any forbearance results in a fair customer 
outcome and will not repossess an asset unless all other reasonable attempts to resolve the position have  
failed. Further information is provided in Note 31.1.1.

119

Strategic reportCorporate governanceFinancial statementsNotes to the financial statements continued
For the year ended 31 December 2017

14. Impairment provisions on loans and advances to customers continued

Critical accounting estimates and judgements
Individual impairment losses on loans and advances are calculated based on an assessment of the expected 
cash flows and the underlying collateral. For individual provisions, statistical models are used for consumer and 
second charge loans, whilst provisions for first charge loans, asset finance and business finance are assessed 
on a loan-by-loan basis. Where models are used for individual provisions, score cards are used to calculate PDs 
based on the recent performance of the portfolios. LGDs are calculated taking into account the valuations of 
available collateral, and the experienced forced sale discounts when collateral has been realised. These factors 
are applied to all the aged portfolios of debt at each statement of financial position reporting date to derive  
the individual impairment requirement.

For the purpose of collective impairment, financial assets are grouped on the basis of similar risk characteristics. 
For some portfolios the collective impairment requirement is based on the forecast cost of risk, being the 
annualised percentage loss per monetary unit of loan across the loan portfolios. These loss rates are multiplied 
by emergence periods, currently six months for all portfolios (2016: six months), for each class of loan to 
calculate the amount of loss which is incurred at the statement of financial position reporting date but not  
yet individually identified.

The key assumptions, being the emergence periods, forced sale discount on the Residential portfolio,  
cost of risk and PD of the Residential and Consumer portfolios, are monitored regularly to ensure the 
impairment allowance is entirely reflective of the current portfolio. The accuracy of the impairment  
calculation would therefore be affected by unanticipated changes to the economic situation and  
assumptions which differ from actual outcomes. For example, for loans and advances:

 ■ change of one month in the emergence period across all portfolios, would change the collective provision  

by £1.5 million (2016: £0.9 million);

 ■ a change in the cost of risk rate of 10 basis points, would change the collective provision by £2.2 million  

(2016: £1.7 million);

 ■ an increase in the forced sale discount on the Residential portfolio of 5%, would increase the individual 

provisions by £0.8 million (2016: £0.5 million); and

 ■ an increase in the PD on the Residential and an increase in the cost of risk on the Consumer portfolios  

of 10%, would increase the individual provisions by £2.4 million (2016: £1.1 million).

The movement in the allowances for losses in respect of loans, finance leases and instalment credit agreements 
during the year was as follows:

At 1 January 

Charge for impairment losses 

Amounts written off in the year 

Amounts recovered in the year 

At 31 December 

Analysis of impairment type:

Loan receivables 

Finance lease receivables 

Instalment credit receivables 

At 31 December 

120

2017 
£m 

24.4  

23.3  

2016 
£m

13.5

24.3

(18.6 ) 

(15.2 )

2.5  

31.6  

19.7  

9.1   

2.8  

31.6  

1.8

24.4

13.6

8.5

2.3

24.4

Shawbrook Group plc Annual Report and Accounts 2017 
 
 
 
 
 
 
 
 
 
 
15. Derivative financial instruments

Accounting policy

Derivatives and hedge accounting
The Group’s derivative activities are entered into for the purposes of matching or eliminating risk from potential 
movements in interest rates and foreign exchange in the Group’s assets and liabilities. Derivatives which are not 
designated as hedging instruments in qualifying hedge relationships are used to manage the Bank’s exposure 
to interest rate and foreign exchange risk. 

The Group uses interest rate swaps and options to hedge its interest rate risks. Such derivative financial 
instruments are initially recognised at fair value on the date on which the derivative contract is entered into  
and are subsequently remeasured at fair value.

Fair values are obtained from quoted market prices in active markets and, where these are not available,  
from valuation techniques including discounted cash flow models (at a benchmark interest rate, typically  
overnight indexed swap or its equivalent) and option pricing models. 

Derivatives are measured as assets where their fair value is positive and liabilities where their fair value is 
negative. The Group applies the exemption under IFRS 9 ‘Financial Instruments’ to continue to apply the hedge 
accounting rules as per IAS 39 ‘Financial Instruments: Recognition and Measurement’, and as such all hedge 
relationships must be clearly and formally documented at inception and the derivative must be expected to  
be highly effective at mitigating the hedged risk. 

The Group undertakes transactions denominated in foreign currencies; consequently exposures to exchange 
rate fluctuations arise. Exchange rate exposures are managed within approved policy parameters utilising 
forward foreign exchange contracts.

Fair value hedge
The change in the fair value of a hedging instrument is recognised in the statement of profit and loss. The 
change in the fair value of the hedged item attributable to the risk hedged is recorded as part of the carrying 
value of the hedged item and is also recognised in the statement of profit and loss. Where hedging gains/losses 
are recognised in the statement of profit and loss they are recognised on the same line as the hedged item.  
The Group discontinues hedge accounting only when the relationship (or a part thereof) ceases to meet the 
qualifying criteria. This includes when the hedging instrument is sold or expires. The fair value adjustment to the 
carrying amount of the hedged item, for which the EIR method is used, arising from the hedged risk is amortised 
to the statement of profit and loss commencing no later than the date when hedge accounting is discontinued. 

Unobservable valuation differences on initial recognition
The transaction price in the market in which derivative transactions are undertaken may be different from the 
fair value of the derivative transaction. On initial recognition the fair value will be adjusted to bring it in line with 
the transaction price (i.e. day 1 profit or loss will be deferred by including it in the initial carrying amount of the 
asset or liability).

121

Strategic reportCorporate governanceFinancial statementsNotes to the financial statements continued
For the year ended 31 December 2017

15. Derivative financial instruments continued

Derivatives held for risk management
The Group uses derivatives to reduce exposure to market risks, and not for trading purposes. The Group uses  
the International Swaps and Derivatives Association Master Agreement to document these transactions in 
conjunction with a Credit Support Annex. The following table, prepared under IAS 39, analyses derivatives  
held for risk management purposes by type of instrument:

Interest rate swaps:

Assets 

Liabilities 

Interest rate options:

Liabilities 

Foreign exchange swaps:

Liabilities 

At 31 December 2017 

Interest rate swaps:

Assets 

Liabilities 

Foreign exchange swaps:

Liabilities 

At 31 December 2016 

Gains and losses from derivatives and hedge accounting are as follows:

Fair value gain on financial instruments 

Fair value loss on hedged risk 

Fair value gain on financial instruments 

Notional 
Amount 
£m 

Fair 
Value 
£m

389.0  

189.0  

1.8

(0.3 )

500.0  

(2.8 )

33.3  

1,111.3  

485.0  

39.0  

16.4  

540.4  

2017 
£m 

3.9  

(3.7 ) 

0.2  

(0.3 )

(1.6 )

5.2

(0.4 )

–

4.8

2016 
£m

2.0

(1.5 )

0.5

It is the Group’s policy to enter into master netting and margining agreements with all derivative counterparties.  
In general, under master netting agreements the amounts owed by each counterparty that are due on a single 
day in respect of all transactions outstanding under the agreement are aggregated into a single net amount 
payable by one party to the other. In certain circumstances, for example when a credit event such as a default 
occurs, all outstanding transactions under the agreement are aggregated into a single net amount payable  
by one party to the other and the agreements terminated.

Under margining agreements where the Group has a net asset position valued at current market values, in respect 
of its derivatives with a counterparty, then that counterparty will place collateral, usually cash, with the Group  
in order to cover the position. Similarly, the Group will place collateral, usually cash, with the counterparty where  
it has a net liability position.

122

Shawbrook Group plc Annual Report and Accounts 2017 
 
 
 
 
 
 
 
 
 
 
 
 
The Group’s property loan portfolio includes loans whose interest rate terms are referenced to the three-month 
LIBOR index, but with a minimum reference rate of 0.75%. On 29 March 2017, the Group sold interest rate options 
with a nominal value of £500 million into the wholesale market in order to hedge the Group’s interest rate position 
against possible increases in the reference rate.

The table below illustrates the amounts that are covered by enforceable netting arrangements (i.e. offsetting 
agreements and any related financial collateral). The table excludes financial instruments not subject to offset 
and those that are subject to collateral arrangements only (e.g. loans and advances).

Amounts subject to enforceable netting arrangements

Effect of offsetting on 
statement of financial position

Related amounts 
not offset

Net amount 
reported on 
statement of 
financial 
position 
£m

Gross 
amount 
£m

Amount 
offset 
%

Cash 
collateral 
£m

Net 
amount 
£m

Amount not 
subject to 
enforceable 
netting 
arrangements 
£m

At 31 December 2017

Derivative financial instruments – assets 

Derivative financial instruments – liabilities 

Total financial instruments 

At 31 December 2016

Derivative financial instruments – assets 

Derivative financial instruments – liabilities 

Total financial instruments 

1.8  

(3.4 ) 

(1.6 ) 

5.2  

(0.4 ) 

4.8  

– 

– 

– 

– 

– 

– 

1.8  

(3.4 ) 

(1.6 ) 

5.2  

(0.4 ) 

4.8  

1.8  

(3.4 ) 

(1.6 ) 

5.2  

(0.4 ) 

4.8  

– 

– 

– 

– 

– 

– 

–

–

–

–

–

–

Collateral amounts (cash and non-cash financial collateral) are reflected at their fair value; however, this amount 
is limited to the net statement of financial position exposure in order not to include any over-collateralisation.

Details of derivatives designated as hedging instruments in qualifying hedging relationships are provided under 
‘Hedge accounting’ below. 

Hedge accounting

Fair value hedges of interest rate risk and foreign currency risk
The Group uses interest rate swaps and cross currency swaps to hedge its exposure to changes in the fair values  
of fixed rate loans and advances to customers in respect of a benchmark interest rate (mainly three-month LIBOR) 
and foreign currency risks (mainly Euro and US Dollar). Interest rate swaps are matched to specific issuances of 
fixed rate loans.

The Group’s approach to managing market risk, including interest rate risk and foreign currency risk, is discussed 
in Note 31. The Group hedges interest rate risk only to the extent of benchmark interest rates. The benchmark 
interest rate is a component of interest rate risk that is observable in the relevant environments. Hedge accounting 
is applied where economic hedge relationships meet the hedge accounting criteria. 

The Group does not apply a credit valuation adjustment or debit valuation adjustment as the Group’s portfolio  
is fully collateralised. The Group does not apply funding fair value adjustment to its derivative exposures as it 
deems the adjustment to be immaterial.

When fair value hedge accounting is applied by the Group, the Group assesses whether the derivative designated 
in each hedge relationship is expected to be and has been highly effective in offsetting the changes in fair value  
of the hedged item using linear regression. 

123

Strategic reportCorporate governanceFinancial statements 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued
For the year ended 31 December 2017

15. Derivative financial instruments continued
Under the Group policy, in order to conclude that a hedge relationship is effective, all of the following criteria 
should be met:

 ■ There is a formal designation and written documentation at the inception of the hedge.

 ■ The effectiveness of the hedging relationship can be measured reliably. This requires the fair value of the 

hedging instrument, and the fair value of the hedged item with respect to the risk being hedged, to be reliably 
measurable. 

 ■ The hedge is expected to be highly effective in achieving fair value offsets in accordance with the original 

documented risk management strategy. 

 ■ The hedge is assessed and determined to be highly effective if changes in the fair value of the hedging 

instrument, and changes in the fair value or expected cash flows of the hedged item attributable to the hedged 
risk, offset within the range of 80-125%.

In these hedge relationships, the main sources of ineffectiveness relates to the modelled prepayment behaviour 
and the assumptions that are used in modelling this behaviour. There were no other sources of ineffectiveness in 
these hedge relationships.

Fair value gains on derivatives held in qualifying fair value hedging relationships and the hedging gain or loss  
on the hedged items are included in net interest income.

At 31 December 2017, the Group held the following interest rate swaps as hedging instruments in fair value hedges:

At 31 December 2017 

Interest rate risk:

Nominal amount (£m) 

Average fixed interest rate 

Maturity

Less than  
1 month 

1-3 
months 

3 months 
 – 1 year 

1-5  More than 
5 years

years 

– 

– 

– 

– 

307.0 

740.0 

31.0

1.17% 

1.16% 

0.94%

Fair value hedges
The amounts relating to items designated as hedging instruments and hedge ineffectiveness were as follows:

Nominal 
amount 
£m

Carrying amount

Assets 
£m

Liabilities 
£m

Statement 
of financial 
position  
line item

Change in fair 
value used for 
calculating 
hedge 
ineffectiveness 
£m

Ineffectiveness 
recognised 
in statement 
of profit  
and loss 
£m

Statement 
of profit 
and loss 
line item 
£m

At 31 December 2017

Interest rate risk:

Interest rate swaps 

389.0  

1.8  

– 

  Derivative  
financial 
assets 

– 

– 

–

Interest rate swaps 

189.0  

– 

(0.3 ) 

Interest rate options 

500.0  

– 

(2.8 ) 

Derivative  
financial 
liabilities 

Derivative  
financial 
liabilities 

(0.7 ) 

4.6  

    Fair value 
gains on 
financial 
0.1   instruments

    Fair value 
gains on 
financial 
0.1   instruments

124

Shawbrook Group plc Annual Report and Accounts 2017 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
The amounts relating to items designated as hedged items were as follows:

Accumulated amount 
of fair value hedge 
adjustments on the 
hedged item included  
in the carrying amount  
of the hedged item

Carrying amount

At 31 December 2017

Assets 
£m

Liabilities 
£m

Assets 
£m 

Liabilities 
£m

Loans and advances 
to customers 

1,227.1   

– 

4.1   

– 

Customers deposits 

– 

407.0  

– 

(1.9 ) 

Change in 
value used for 
calculating 
hedge 
ineffectiveness 
£m

Accumulated 
amount of 
fair value 
hedge 
adjustments 
£m

(3.7) 

(3.7)

– 

0.5

Statement 
of financial 
position  
line item

Loans and 
advances to 
customers 

Customer 
deposits 

16. Property, plant and equipment

Accounting policy

Operating leases
Included within property, plant and equipment are assets leased to customers under operating leases.  
The net book value of operating leases represents the original cost of the equipment less cumulative 
depreciation. Rentals are recognised on a straight-line basis over the lease term. Depreciation is recognised  
on a straight-line basis to a residual value over the life of the associated agreement.

Depreciation
Tangible fixed assets are stated at historical cost less accumulated depreciation. Historical cost includes 
expenditure that is directly attributable to the acquisition of the items. 

Depreciation is charged to the statement of profit and loss on a straight-line basis over the estimated  
useful lives of each part of an item of plant and equipment as follows:

 ■ office equipment 

3/5 years 

 ■ freehold property 

50 years

 ■ fixtures and fittings 

10 years

 ■ motor vehicles 

4 years

 ■ leasehold costs 

life of the lease

 ■ operating leases1 

life of the lease

1  Operating leases are assets leased to customers.

Depreciation methods, useful lives and residual values are reviewed at each statement of financial position 
reporting date. 

Assets acquired in exchange for operating leases
Included within property, plant and equipment are assets acquired in exchange for operating leases as part  
of an orderly realisation. The asset acquired is recorded at the lower of its fair value (less costs to sell) and the 
carrying amount of the lease (net of impairment allowance) at the date of exchange. No depreciation is 
charged in respect of assets held for sale. Any subsequent write-down of the acquired asset to fair value less 
costs to sell is recognised in the statement of profit and loss. Any subsequent increase in the fair value less costs 
to sell, to the extent it does not exceed the cumulative write-down, is also recognised in the statement of profit 
and loss, together with any realised gains or losses on disposal.

Residual values
The residual values of assets under operating leases are reviewed by Management for impairment, taking into 
account the nature and condition of the assets. Where the residual value of the assets exceeds the estimated 
recoverable amount, the assets are impaired and the impairment charged to the statement of profit and loss.

125

Strategic reportCorporate governanceFinancial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued
For the year ended 31 December 2017

16. Property, plant and equipment continued

Fixtures,  Assets on 
Freehold  Leasehold  fittings &  operating 
leases 
property  equipment 
property 
£m 
£m 
£m 

£m 

Total 
£m

0.2  

– 

(0.2 ) 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

0.1   

– 

– 

– 

0.1   

0.7  

– 

– 

0.8  

0.1   

– 

– 

– 

0.1   

0.4  

– 

– 

0.5  

– 

0.3  

10.2  

0.2  

– 

– 

10.4  

0.9  

(0.1 ) 

– 

11.2  

3.7  

2.2  

– 

– 

5.9  

2.2  

(0.1 ) 

– 

8.0  

4.5  

3.2  

67.3  

11.1   

77.8

11.3

(11.2 ) 

(11.4 )

(10.6 ) 

(10.6 )

56.6  

11.7  

(7.8 ) 

(8.7 ) 

51.8  

25.4  

11.3  

(9.9 ) 

(8.3 ) 

18.5  

10.6  

(6.3 ) 

(7.1 ) 

15.7  

38.1   

36.1   

67.1

13.3

(7.9 )

(8.7 )

63.8

29.2

13.5

(9.9 )

(8.3 )

24.5

13.2

(6.4 )

(7.1)

24.2

42.6

39.6

Cost

At 1 January 2016 

Additions 

Disposals 

Transfer to finance leases 

At 31 December 2016 

Additions 

Disposals 

Transfer to finance leases 

At 31 December 2017 

Depreciation

At 1 January 2016 

Depreciation charge for the year 

Disposals 

Transfer to finance leases 

At 31 December 2016 

Depreciation charge for the year 

Disposals 

Transfer to finance leases 

At 31 December 2017 

Net book value

At 31 December 2016 

At 31 December 2017 

126

Shawbrook Group plc Annual Report and Accounts 2017 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
17. Intangible assets

Accounting policy

Goodwill
Goodwill may arise on the acquisition of subsidiaries and represents the excess of the aggregate of the fair value 
of consideration transferred and the fair value of any non-controlling interest over the fair value of identifiable 
net assets at the date of acquisition. Goodwill is stated at cost less any accumulated impairment losses.

Goodwill is not amortised but is tested annually for impairment and additionally whenever there is an indication 
that impairment may exist. For the purpose of impairment testing, goodwill is allocated to cash generating units 
(CGUs). A CGU is the smallest identifiable group of assets that generates cash inflows that are largely 
independent of the cash inflows from other assets or groups of assets. An impairment loss is recognised if the 
carrying amount of a CGU exceeds its recoverable amount. Recoverable amount is the greater of the CGUs 
value in use and fair value less costs to sell. Value in use is based on estimated future cash flows less a residual 
value, discounted at a risk-adjusted discount rate appropriate to the CGU. Where impairment is required, the 
amount is recognised in the statement of profit and loss and cannot subsequently be reversed. 

Computer software
Computer software acquired by the Group is stated at cost less accumulated amortisation and any 
accumulated impairment losses.

Internally developed computer software is recognised as an asset only when the Group is able to demonstrate 
that the following conditions have been met: expenditure can be reliably measured, the product or process is 
technically and commercially feasible, future economic benefits are probable, and the Group has the intention 
and ability to complete development and subsequently use or sell the asset. If these conditions are not met, 
expenditure is recognised in the statement of profit and loss as incurred. Capitalised costs include all costs 
directly attributable to developing the computer software. Internally developed computer software is stated  
at capitalised cost less accumulated amortisation and any accumulated impairment losses.

Subsequent expenditure on software assets is capitalised only when it increases the future economic benefits 
embodied in the specific asset to which it relates. All other expenditure is recognised in the statement of profit 
and loss as incurred. 

Computer software is amortised on a straight-line basis over its estimated useful life from the date it is available 
for use. The estimated useful life of computer software is between three and seven years. Amortisation is 
recognised in the statement of profit and loss. The amortisation method, useful lives and residual values are 
reviewed at each reporting date and adjusted if appropriate. 

Critical accounting estimates and judgements
The review of goodwill for impairment reflects Management’s best estimate of future cash flows of the CGUs and 
the rates used to discount these cash flows, both of which are subject to judgement and uncertainty as follows:

 ■ the future cash flows of the CGUs are sensitive to projected cash flows based on the forecasts and 

assumptions regarding the projected periods and the long-term pattern of sustainable cash flows thereafter. 

 ■ the rates used to discount future expected cash flows can have a significant effect on their valuations and 
are based on the price-to-book ratio method which incorporates inputs reflecting a number of variables. 
These variables are subject to uncertainty and require the exercise of significant judgement.

127

Strategic reportCorporate governanceFinancial statementsNotes to the financial statements continued
For the year ended 31 December 2017

17. Intangible assets continued
The factors and inputs are described in more detail below.

Goodwill 
£m 

  Computer  
software 
£m 

At 1 January 2016 

Additions 

Amortisation 

At 31 December 2016 

At 1 January 2017 

Additions 

Amortisation 

At 31 December 2017 

Total 
£m

54.7

7.9

(2.7 )

59.9

59.9

9.8

9.9  

7.9  

(2.7 ) 

15.1   

15.1   

9.8  

44.8  

– 

– 

44.8  

44.8  

– 

– 

(4.0 ) 

(4.0 )

44.8  

20.9  

65.7

Total cost of computer software amounted to £29.1 million (2016: £19.3 million) while accumulated amortisation 
amounted to £8.2 million (2016: £4.2 million). Additions of £9.8 million included £8.5 million of internally  
generated assets.

Impairment testing for CGUs containing goodwill
For the purposes of impairment testing, goodwill is allocated to the Group’s CGUs as follows:

Property Finance 

Business Finance 

Consumer Lending 

At 31 December 

2017 
£m 

9.0  

34.7  

1.1   

44.8  

2016 
£m

9.0

34.7

1.1

44.8

No impairment losses were recognised in 2017 (2016: £nil) because the recoverable amounts of the CGUs were 
higher than their carrying values.

128

Shawbrook Group plc Annual Report and Accounts 2017 
 
 
 
 
 
 
 
 
 
 
 
 
The recoverable amounts of the CGUs were calculated based on their value in use, determined by discounting  
the future cash flows (post-tax profits) to be generated from the continuing use of the CGU. Forecast cash flows 
were reduced by any earnings retained to support the growth in the underlying CGUs loan books through higher 
regulatory capital requirements. Forecast post-tax profits were based on expectations of future outcomes taking 
into account past experience and adjusted for anticipated revenue growth.

The key assumptions used in the calculation of value in use were as follows:

Discount rate:

Property Finance 

Business Finance 

Consumer Lending 

Cash flow period (Years) 

Terminal value growth rate 

Post-tax 

Pre-tax1

12.0% 

16.6%

12.5% 

16.3%

13.0% 

16.8%

4 

4

2.0% 

2.0%

1  Management applies post-tax discount rates to post-tax cash flows when testing the CGU for impairment. The pre-tax discount rate is 

disclosed in accordance with IAS 36. 

The post-tax discount rate is an estimate of the return that investors would require if they were to choose an 
investment that would generate cash flows of amount, timing and risk profile equivalent to those that the entity 
expects to derive from the asset. Subsequent to the Group’s delisting from the stock exchange, calculation of  
the discount rate based on the capital asset pricing model used in 2016 was no longer appropriate. As such,  
the price-to-book ratio method was adopted as an alternative method incorporating target return on equity, 
growth rate and price-to-book ratio. The discount rate for each CGU was adjusted to reflect the risks inherent  
to the individual CGU.

Four years of cash flows were included in the discounted cash flow model based on a Board approved plan.  
A terminal value growth rate was than applied into perpetuity to extrapolate cash flows beyond the cash flow 
period. The terminal value growth rate was estimated by Management taking into account rates disclosed by 
comparable institutions. Sensitivity analysis on the cash flows identified that a decrease of the cash flows of  
20.0% will not result in any impairment of the goodwill balance. 

The key assumptions described above may change in response to changes in economic and market conditions. 
However the value in use of all CGUs was significantly greater than their carrying values and sensitivity analysis 
identified that an increase of 3.0% in each of the individual CGU discount rates will not result in any impairment  
of the goodwill balance.

129

Strategic reportCorporate governanceFinancial statements 
 
Notes to the financial statements continued
For the year ended 31 December 2017

18. Deferred tax

Accounting policy
Deferred tax is provided in full using the liability method on temporary differences between the carrying 
amounts of assets and liabilities for financial reporting purposes and the amounts used for taxation purposes. 
The amount of deferred tax provided is based on the expected manner of realisation or settlement of the 
carrying amount of assets and liabilities, using tax rates enacted or substantively enacted at the statement  
of financial position reporting date. A deferred tax asset is recognised for unused tax losses, tax credits and 
deductible temporary differences to the extent that it is probable that future taxable profits will be available 
against which they can be utilised. Deferred tax assets are reviewed at each reporting date and are reduced  
to the extent that it is no longer probable that the related tax benefit will be realised.

Deferred tax assets are attributable as follows:

Accelerated tax depreciation 

Share-based payments 

Bad debt provision 

Other 

Deferred tax assets 

At 1 January 

Current period movement – recognised in income 

Prior year adjustment 

Share-based payments 

Bad debt provision 

At 31 December 

2017 
£m 

13.6  

– 

2.0  

0.1   

15.7  

17.9  

(0.4 ) 

(0.9 ) 

(1.1 ) 

0.2  

15.7  

2016 
£m

14.9

1.1

1.8

0.1

17.9

14.1

1.8

(0.2 )

0.9

1.3

17.9

The Group had a deferred tax asset of £15.7 million at 31 December 2017 (2016: £17.9 million) resulting primarily  
from decelerated capital allowances. The business plan projects profits in future years sufficient to recognise  
the £15.7 million deferred tax asset. The tax assets will unwind over the remaining life of the underlying leased 
assets with which they are associated.

A reduction in the UK corporation tax rate from 20% to 19% (effective from 1 April 2017) and further reductions  
to 17% (effective 1 April 2020) were substantively enacted on 16 March 2016. The deferred tax asset at  
31 December 2017 has been calculated based on an aggregation of a rate of 18% substantively enacted  
at the statement of financial position reporting date and the additional 8% of tax suffered in relation to  
the banking surcharge that will unwind over the remaining life of the underlying assets with which they  
are associated.

130

Shawbrook Group plc Annual Report and Accounts 2017 
 
 
 
 
 
 
 
 
 
 
 
 
 
19. Other assets

Other debtors 

Prepayments 

Total other assets 

20. Investment in subsidiaries

At 1 January 

Issue of capital securities in Shawbrook Bank Limited 

Share-based payments 

At 31 December 

21. Customer deposits

Instant access 

Term deposits and notice accounts 

Fair value adjustments for hedged risk 

Total customer deposits 

2017 
£m 

0.5  

9.8  

10.3  

2016 
£m

1.9

14.7

16.6

Company  Company 
2016 
£m

2017 
£m 

277.0  

272.2

125.0  

7.5  

–

4.8

409.5  

277.0

2017 
£m 

2016 
£m

878.2  

636.6

3,496.0  

3,301.9

2.0  

5.0

4,376.2  

3,943.5

22. Amounts due to banks
Total amounts due to banks of £607.3 million at 31 December 2017 (2016: £147.7 million) includes £nil (2016:  
£24.8 million) which are monies arising from the sale and repurchase of Treasury Bills drawn under the Bank  
of England’s Funding for Lending Scheme (FLS). Also included is £605.0 million (2016: £118.0 million) of deposits 
received from the Bank of England under the Term Funding Scheme (TFS) which fall due for repayment in  
2020 and 2021. The TFS deposits are collateralised by loan assets of £902.2 million (2016: £160.8 million).

131

Strategic reportCorporate governanceFinancial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued
For the year ended 31 December 2017

23. Provisions for liabilities and charges

At 1 January 

Provisions utilised 

Provisions made during the year 

At 31 December 

2017 
£m 

1.3  

(0.6 ) 

2.1   

2.8  

2016 
£m

0.9

(0.7 )

1.1

1.3

Financial Services Compensation Scheme (FSCS)
In common with all regulated UK deposit takers, the Group pays levies to the FSCS to enable the FSCS to meet 
claims against it. The FSCS levy consists of two parts: a management expenses levy and a compensation levy. The 
management expenses levy covers the costs of running the scheme and the compensation levy covers the 
amount of compensation the scheme pays, net of any recoveries it makes using the rights that have been 
assigned to it. 

The FSCS meets these current claims by way of loans received from HM Treasury. The terms of these loans were 
interest only for the first three years, and the FSCS seeks to recover the interest cost, together with ongoing 
management expenses, via annual management levies on members, including the Group, over this period.  
The loan for the compensation levy has been repaid in full.

The Group’s FSCS provision reflects market participation up to the reporting date. The above provision includes 
the estimated management expense levy for the scheme year 2016/17. This amount was calculated on the basis  
of the Group’s current share of protected deposits taking into account the FSCS’s estimate of total management 
expense levies for the scheme year. 

Critical accounting estimates and judgements

Customer remediation and conduct issues
Provisions have been made in respect of various potential customer claims and represent Management’s  
best estimate of the likely costs. A provision of £2.5 million relates to potential instances of misrepresentation  
or breaches of contract by suppliers where the suppliers have become insolvent (and therefore the Group  
having limited recourse to those suppliers). The provision is calculated using Management’s estimate of 
complaints volumes, referral levels to the Financial Ombudsman Service, claim rates upheld internally  
and by the Financial Ombudsman Service, redress payments and complaint handling costs.

132

Shawbrook Group plc Annual Report and Accounts 2017 
 
 
 
 
 
24. Other liabilities 

Other creditors 

Accruals 

Total other liabilities 

2017 
£m 

46.2  

16.6  

62.8  

2016 
£m

12.8

14.2

27.0

Included in other creditors are amounts relating to sundry creditors, deferred incomes and other taxes.

Other creditors have increased to £46.2 million in 2017 (2016: £12.8 million). This is primarily due to amounts owing  
to a bank in relation to the purchase of a loan book. 

25. Operating leases

Accounting policy
Operating lease income is recognised in the statement of profit and loss on a straight-line basis over the lease 
term unless a different systematic basis is more appropriate. Where an operating lease is terminated before  
the lease period has expired, any payment required to be made to the lessor in compensation is charged to  
the statement of profit and loss in the period in which termination is made.

Leases as lessee
Non-cancellable operating lease rentals on land and buildings are payable as follows:

Leases as lessee 

Less than 1 year 

Between 1 and 5 years 

More than 5 years 

Total leases as lessee 

2017 
£m 

2016 
£m

2.0  

5.8  

1.8  

9.6  

1.5

3.4

–

4.9

Leases as lessor
Operating lease rentals receivable from agreements classified as property, plant and equipment, as disclosed  
in Note 16, are receivable as follows: 

Leases as lessor 

Less than 1 year 

Between 1 and 5 years 

More than 5 years 

Total leases as lessor 

2017 
£m 

8.6  

16.7  

1.5  

26.8  

2016 
£m

10.4

16.0

1.0

27.4

133

Strategic reportCorporate governanceFinancial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued
For the year ended 31 December 2017

26. Subordinated debt

Accounting policy
The subordinated debt is a non-derivative financial liability with fixed or determinable payments.  
The subordinated debt is recognised initially at fair value and subsequently measured at amortised  
cost. Interest costs arising are capitalised in accordance with agreed terms and incorporated into  
the total debt payable and recognised on an EIR basis.

Subordinated debt liability:
In 2015, the Group issued £75.0 million fixed rate reset callable subordinated notes due 2025 with an initial semi-
annual coupon of 8.5%. The notes were listed for trading on the London Stock Exchange on 28 October 2015.  
Fees of £1.0 million were incurred on issuance.

At 1 January 

Interest expense 

Repayment of interest 

At 31 December 

2017 
£m 

75.3  

6.5  

(6.4 ) 

75.4  

2016 
£m

74.0

6.5

(5.2 )

75.3

Subordinated debt receivable:
Following the issue of subordinated debt to the market, subordinated debt was issued from the Bank to the Group 
on consistent terms with the listed loan notes.

The subordinated debt ranks behind any claims against the Group from all depositors and creditors.

27. Share capital
Ordinary shares of £0.01 each: issued and fully paid 

Ordinary £0.01 shares 

On issue at 1 January 

Issued during the year 

On issue at 31 December 

2017 
No. 

2016 
No.

253,086,879 

250,500,000

2017 
No. 

2017 
£ 

2016 
No. 

2016 
£

250,500,000 

2,505,000 

250,500,000 

2,505,000

2,586,879 

25,869 

– 

–

253,086,879 

2,530,869 

250,500,000 

2,505,000

Each ordinary share of £0.01 has full voting, dividend and capital distribution rights, including on a winding up,  
but does not have any rights of redemption. Par value is £0.01 per share. Ordinary shares were removed from  
the Official List and trading cancelled on the London Stock Exchange on 24 August 2017.

134

Shawbrook Group plc Annual Report and Accounts 2017 
 
 
 
 
 
 
 
 
 
28. Capital securities

Accounting policy
In accordance with IAS 32 ‘Financial instruments: Presentation’, the capital securities are classified as equity 
instruments based on the characteristics associated with its redemption and interest payments discussed fully 
below. No embedded derivative features were identified. Accordingly, the capital securities have been included 
in equity at the fair value of the proceeds received less any costs directly attributable to their issue, net of tax 
relief thereon. Any interest paid on the capital securities, net of tax relief thereon, is a distribution to holders of 
equity instruments and is recognised directly in equity on the payment date.

Issue of capital securities 

Cost of issuance of capital securities 

Capital securities 

2017 
£m 

125.0  

(1.0 ) 

124.0  

2016 
£m

–

–

–

During the year the Company issued £125.0 million Fixed Rate Reset Perpetual Additional Tier 1 Write Down Capital 
Securities which were listed on the Irish Stock Exchange on 8 December 2017. 

The capital securities are perpetual securities in respect of which there is no fixed redemption date. The capital 
securities may only be redeemed or repurchased by the Company for certain regulatory or tax reasons. Any 
optional redemption requires the prior consent of the PRA.

The capital securities bear interest on their principal amount at an initial rate of 7.875% per annum until the first 
reset date of 8 December 2022. The reset rate of interest will be determined on the first reset date and on each 
fifth anniversary thereafter. Interest is payable on the capital securities semi-annually in arrears commencing  
8 June 2018 and is non-cumulative. Interest is fully discretionary and the Company may elect to cancel (in whole  
or in part) the interest otherwise scheduled to be paid.

There are a number of additional terms relating to events such as acquisition and wind up, however there are no 
circumstances in which the Group has an unavoidable obligation to issue a variable number of its own shares.

In the event of the Group’s CET1 capital ratio falling below 7.00%, a ‘Trigger Event’, an ‘Automatic Write Down’ shall  
occur on the next business day, resulting in the irrevocable and automatic reduction of the full principal amount  
of capital securities to zero and the cancellation of all accrued and unpaid interest and any other amounts arising 
under or in connection with the capital securities. 

Following the listing of the capital securities to the market, capital securities were issued from Shawbrook Bank 
Limited to Shawbrook Group plc on consistent terms as the listed capital securities.

135

Strategic reportCorporate governanceFinancial statements 
 
 
 
 
Notes to the financial statements continued
For the year ended 31 December 2017

29. Notes to the cash flow statement

Accounting policy
For the purposes of the statement of cash flows, cash and cash equivalents comprise cash and balances at 
central banks, loans and advances to banks and building societies and short-term highly liquid debt securities 
with less than three months to maturity from the date of acquisition. Loans to banks and building societies 
comprise cash balances and call deposits. 

Non-cash items in the cash flow statement 

Notes 

Capitalisation of subordinated debt interest 

Depreciation 

Amortisation of intangible assets 

Provisions against loans and advances to customers 

Amortisation of share scheme fair value 

Total non-cash items 

26 

16 

17 

14 

10 

Cash and cash equivalents 

Cash and balances at central banks 

Loans and advances to banks 

Less: mandatory deposits with central banks 

Cash and cash equivalents 

Group  Company 
2017 
£m 

2017 
£m 

Group  Company 
2016 
£m

2016 
£m 

6.5  

13.2  

4.0  

23.3  

7.5  

54.5  

6.5  

– 

– 

– 

– 

6.5  

6.5  

13.5  

2.7  

24.3  

4.8  

51.8  

6.5

–

–

–

–

6.5

Group  Company 
2017 
£m 

2017 
£m 

Group  Company 
2016 
£m

2016 
£m 

752.5  

28.8  

(4.3 ) 

777.0  

– 

– 

– 

– 

429.9  

24.1   

(4.0 ) 

450.0  

–

–

–

–

Mandatory deposits are not available for use in the Group or Bank’s day-to-day business and are non-interest bearing.

136

Shawbrook Group plc Annual Report and Accounts 2017 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
30. Financial instruments

Accounting policy
Financial assets and financial liabilities are recognised in the Group statement of financial position when the 
Group becomes a party to the contract provisions of the instrument. 

Recognised financial assets and financial liabilities are initially measured at fair value. Transaction costs that 
are directly attributable to the acquisition or issue of financial assets and financial liabilities (other than 
financial assets and financial liabilities at FVTPL) are added to or deducted from the fair value of the financial 
assets or financial liabilities, as appropriate, on initial recognition. Transaction costs directly attributable to the 
financial asset or financial liabilities at FVTPL are recognised immediately in the statement of profit and loss. 

If the transaction price differs from the fair value at initial recognition, the Group will account for such 
differences as follows:

 ■ if fair value is evidenced by a quoted price in an active market for an identical asset or liability or based on  
a valuation technique that uses only data from observable markets, then the difference is recognised in the 
statement of profit and loss on initial recognition (i.e. day 1 profit or loss);

 ■ in all other cases, the fair value will be adjusted to bring it in line with the transaction price (i.e. day 1 profit  

or loss will be deferred by including it in the initial carrying amount of the asset or liability). 

After initial recognition, the deferred gain or loss will be released to the statement of profit and loss on a rational 
basis, only to the extent that it arises from a change in a factor (including time) that market participants would 
take into account when pricing the asset or liability. 

Financial assets 
All financial assets are recognised and derecognised on a trade date where the purchase or sale of a financial 
asset is under contract whose terms require delivery of the financial asset within the timeframe established by 
the market concerned, and are initially measured at fair value, plus transaction costs, except for those financial 
assets classified as FVTPL. Transaction costs directly attributable to the acquisition of financial assets classified 
as FVTPL are recognised immediately in the statement of profit and loss. 

The Group classifies its financial assets in the following two categories:

 ■ FVTPL; and

 ■ loan receivables.

Derivative financial instruments
The Group enters into a variety of derivative financial instruments some of which are held for trading while 
others are held to manage its exposure to interest rate risk and foreign exchange risk. Derivatives held include 
foreign exchange forward contracts, interest rate swaps and cross currency interest rate swaps. Further details 
of derivative financial instruments are disclosed in Note 15. 

Derivatives are initially recognised at fair value at the date a derivative contract is entered into and are 
subsequently remeasured to their fair value at each statement of financial position reporting date. The resulting 
gain or loss is recognised in the statement of profit and loss immediately unless the derivative is designated and 
effective as a hedging instrument, in which event the timing of the recognition in the statement of profit and loss 
depends on the nature of the hedge relationship. A derivative with a positive fair value is recognised as a 
financial asset whereas a derivative with a negative fair value is recognised as a financial liability. A derivative  
is presented as a non-current asset or a non-current liability if the remaining maturity of the instrument is more 
than 12 months and it is not expected to be realised or settled within 12 months. 

The Group has not classified any assets or liabilities as held to maturity or as available for sale.

137

Strategic reportCorporate governanceFinancial statementsNotes to the financial statements continued
For the year ended 31 December 2017

30. Financial instruments continued

Loan receivables
Loans and advances are non-derivative financial assets with fixed or determinable payments that are not 
quoted in an active market. Loans and advances to banks and building societies are classified as loans and 
receivables. Loans and advances to customers include finance leases and instalment credit advances.

Subsequent to initial recognition, loans and receivables are measured at amortised cost using the effective 
interest method, less any impairment losses. In cases where there is a modification of a financial asset (i.e. the 
contractual terms governing the cash flows of the financial asset are renegotiated or modified), the Group 
assesses whether this modification results in derecognition. A modification results in derecognition when it  
gives rise to substantially different terms such as: 

 ■ Qualitative factors, such as contractual cash flows after modification are no longer payments of principal 
and interest, for example a change in the currency or change of counterparty, extensive change in interest 
rates, maturity, covenants. If these do not clearly indicate a substantial modification then;

 ■ A quantitative assessment is performed to compare the present value of the remaining contractual cash 

flows under the original terms with the contractual cash flows under the revised terms discounted using the 
original EIR. If the difference in present value is greater than 10% then the Group deems  
the arrangement is substantially different leading to derecognition. 

The net investment in finance leases and instalment credit agreements represents the future lease rentals  
and instalments receivable less profit and costs allocated to future periods. Income is recognised throughout 
the life of the agreement to provide a constant rate of return on the net investment in each lease or instalment 
credit agreement. 

Where an agreement is classified as an operating lease at inception, but is subsequently reclassified as a 
finance lease following a change to the agreement or an extension beyond the primary term, then the 
agreement is accounted for as a finance lease.

Financial liabilities
Customer deposits and amounts due to banks are non-derivative financial liabilities with fixed or determinable 
payments. Deposits and amounts due to banks are recognised initially at fair value and are subsequently 
measured at amortised cost using the EIRM.

Derecognition of financial assets and liabilities
Derecognition is the point at which an asset or liability is removed from the statement of financial position.  
The Group’s policy is to derecognise financial assets when the contractual rights to the cash flows from the 
financial asset have expired or when all the risks and rewards of ownership have been transferred. 

The Group derecognises a financial liability when its contractual obligations are discharged, cancelled,  
or expired.

If the terms of the financial asset are renegotiated or modified or an existing financial asset is replaced with  
a new one due to financial difficulties of the borrower, then an assessment is made of whether the financial 
asset should be derecognised. If the net present value of the cash flows from the original financial asset is 
substantially different, then the contractual rights to cash flows from the original financial asset are deemed  
to have expired. In this case, the original financial asset is derecognised and the new financial asset is 
recognised at fair value. 

The impairment loss before an unexpected restructuring is measured as follows:

 ■ if the expected restructuring will not result in derecognition of the existing asset, then the estimated cash 

flows arising from the modified financial asset are included in the measurement of the existing asset based  
on their expected timing and amounts discounted at the original EIR of the existing financial asset; and

 ■ if the expected restructuring will result in derecognition of the existing asset, then the expected fair value of 

the new asset is treated as the final cash flow from the existing financial asset at the time of its derecognition. 
This amount is then discounted from the expected date of derecognition to the reporting date using the 
original EIR of the existing financial asset.

138

Shawbrook Group plc Annual Report and Accounts 2017Fair value of financial assets and liabilities
The Group measures fair values in accordance with IFRS 13 ‘Fair Value Measurement’, which defines fair value as the 
price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market 
participants at the measurement date. The Group also uses a fair value hierarchy that categorises into three levels 
the inputs to valuation techniques used to measure fair value which gives highest priority to quoted prices.

Level 1:  Quoted prices in active markets for identical assets or liabilities, for identical assets or liabilities that the 

entity can access at the measurement date; 

Level 2:  Inputs other than quoted prices included within Level 1 that are observable for the asset or liability,  

either directly (i.e. as prices) or indirectly (i.e. derived from prices). A Level 2 input must be observable  
for substantially the full term of the instrument. Level 2 inputs include quoted prices for similar assets or 
liabilities in active markets, quoted prices for identical or similar assets or liabilities in markets that are  
not active, inputs other than quoted prices that are observable for the asset or liability, such as interest 
rates and yield curves observable at commonly quoted intervals, implied volatilities and credit spreads. 
Assets and liabilities classified as Level 2 have been valued using models whose inputs are observable in 
an active market; and

Level 3:  Inputs for the asset or liabilities that are not based on observable market data (unobservable inputs).

Fair values of financial assets and financial liabilities that are traded in active markets are based on quoted 
market prices or dealer price quotations. The Group holds financial assets and liabilities for which quoted prices 
are not available, such as over-the-counter derivatives (interest rate swaps, options and foreign currency 
derivatives). For these financial instruments, the Group uses valuation techniques to estimate fair value. The 
valuation techniques used include discounted cash flow models and Black-Scholes option pricing. These valuation 
techniques use as their basis independently sourced market parameters, such as interest rate yield curves, option 
volatilities and currency rates. 

The Group uses generally accepted valuation models to determine the fair value of simple and liquid financial 
instruments, such as interest rate and currency swaps, which involve minimum judgement. The use of observable 
market prices and model inputs when available reduces the need for Management judgement and estimation,  
as well as the uncertainty related with the estimated fair value. The availability of observable market prices and 
inputs varies depending on the products and markets and is prone to changes based on general conditions and 
specific events in the financial markets. 

The consideration of factors such as the scale and frequency of trading activity, the availability of prices and the 
size of bid/offer spreads assists in the assessment of whether a market is active. If, in the opinion of Management,  
a significant proportion of an instrument’s carrying amount is driven by unobservable inputs, the instrument in its 
entirety is classified as valued at Level 3 of the fair value hierarchy. Level 3 in this context means that there is little 
or no current market data available from which to determine the level at which an arm’s length transaction would 
be likely to occur. It generally does not mean that there is no market data available at all upon which to base a 
determination of fair value (consensus pricing data may, for example, be used).

The Group does not adjust fair value estimates derived from models for any factors such as credit risk, liquidity  
risk or model uncertainties. For measuring derivatives that might change classification from being an asset to a 
liability or vice versa fair values do not take into consideration either the credit valuation adjustment or the debit 
valuation adjustment as it is deemed to be immaterial. 

Cash and balances at central banks
Fair value approximates to carrying value as cash and balances at central banks have minimal credit losses and 
are either short-term in nature or re-price frequently.

Loans and advances to banks, customer deposits, amounts due to banks and derivatives
Fair value is estimated by using discounted cash flows applying either market rates where practicable or rates 
offered with similar characteristics by other financial institutions. The fair value of floating rate placements, fixed 
rate placements with less than six months to maturity and overnight deposits is considered to approximate to their 
carrying amount. 

Fair values of derivatives are obtained from quoted market prices in active markets and, where these are not 
available, from valuation techniques including discounted cash flows.

139

Strategic reportCorporate governanceFinancial statementsNotes to the financial statements continued
For the year ended 31 December 2017

30. Financial instruments continued

Loans and advances to customers 
Fair value is calculated based on the present value of future principal and interest cash flows, discounted at the 
market rate of interest at the statement of financial position reporting date, and adjusted for future credit losses  
if considered material. 

Subordinated debt
Fair values are based on quoted prices where available or by discounting cash flows using market rates.

Fair value hierarchy
The table below analyses the Group’s financial instruments measured at amortised cost into a fair value hierarchy: 

2017 
Level 3 
£m 

2017 
Level 2 
£m 

2017 
Level 1 
£m 

2016 
Level 3 
£m 

2016 
Level 2 
£m 

2016 
Level 1 
£m

Financial assets

Cash and balances at central banks 

Loans and advances to banks 

– 

– 

Loans and advances to customers 

4,844.3  

– 

Financial liabilities

Customer deposits 

Amounts due to banks 

Subordinated debt liability 

– 

– 

– 

4,376.2  

607.3  

75.4  

– 

752.5  

– 

429.9

28.8  

24.1   

– 

– 

– 

– 

– 

– 

– 

4,050.4  

– 

– 

– 

– 

3,943.5  

147.7  

75.3  

–

–

–

–

–

There were no transfers of assets or liabilities between the levels of the fair value hierarchy during the  
year (2016: £nil).

The table below analyses the Group’s financial instruments measured at fair value into a fair value hierarchy:

Financial assets

Derivative financial instruments 

Financial liabilities

Derivative financial instruments 

2017 
Level 3 
£m 

2017 
Level 2 
£m 

2017 
Level 1 
£m 

2016 
Level 3 
£m 

2016 
Level 2 
£m 

2016 
Level 1 
£m

– 

– 

1.8  

(3.4 ) 

– 

– 

– 

– 

5.2  

(0.4 ) 

–

–

140

Shawbrook Group plc Annual Report and Accounts 2017 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The fair values of all financial assets and financial liabilities by class together with their carrying amounts shown  
in the statement of financial position are shown in the following table:

Other 
liabilities at 
amortised 
cost 
£m 

Loans and 
receivables 
£m 

Total 
carrying 
amount 
£m 

At 31 December 2017

Cash and balances at central banks 

Loans and advances to banks 

Loans and advances to customers 

Total financial assets 

Customer deposits 

Amounts due to banks 

Subordinated debt liability 

Total financial liabilities 

At 31 December 2016

Cash and balances at central banks 

Loans and advances to banks 

Loans and advances to customers 

Total financial assets 

Customer deposits 

Amounts due to banks 

Subordinated debt liability 

Total financial liabilities 

752.5  

28.8  

4,844.3  

5,625.6  

– 

– 

– 

– 

429.9  

24.1   

4,050.4  

4,504.4  

– 

– 

– 

– 

Fair 
value 
£m

752.5

28.8

– 

– 

– 

– 

752.5  

28.8  

4,844.3  

5,045.9

5,625.6  

5,827.2

4,376.2  

4,376.2  

4,369.3

607.3  

75.4  

607.3  

75.4  

594.5

81.0

5,058.9  

5,058.9  

5,044.8

– 

– 

– 

– 

429.9  

24.1   

429.9

24.1

4,050.4  

4,100.5

4,504.4  

4,554.5

3,943.5  

3,943.5  

3,963.8

147.7  

75.3  

147.7  

75.3  

147.7

76.0

4,166.5  

4,166.5  

4,187.5

141

Strategic reportCorporate governanceFinancial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued
For the year ended 31 December 2017

31. Risk management 
The main areas of risk that the business is exposed to are:

 ■ credit risk (see 31.1);

 ■ liquidity risk (see 31.2);

 ■ market risk (see 31.3);

 ■ capital risk and management (see 31.4);

 ■ operational risk; and

 ■ conduct risk.

31.1 Credit risk
Credit risk is the risk of suffering financial loss should borrowers or counterparties default on their contractual 
obligations to the Group. These risks are managed by the Board Risk Committee and the Asset and Liability 
Committee. This risk has two main components:

 ■ customer risk (individual and business lending) (see 31.1.1); and

 ■ treasury risk (see 31.1.2).

The Group’s maximum exposure to credit risk is the carrying value of its financial assets, without taking account 
of any underlying collateral, and contractual commitments, which represent agreements entered into but not 
advanced as at 31 December 2017.

Assets

Cash and balances at central banks 

Loans and advances to banks 

Loans and advances to customers 

Derivative financial assets 

Contractual commitments 

Maximum exposure to credit risk 

2017 
£m 

2016 
£m

752.5  

429.9

28.8  

24.1

4,844.3  

4,050.4

1.8  

5.2

5,627.4  

4,509.6

623.0  

459.2

6,250.4  

4,968.8

The contractual commitments are a combination of loan commitments and committed undrawn facilities.

The amount of collateral held at 31 December 2017 is £4,250.9 million (2016: £3,603.0 million) of which £3,197.8 
million (2016: £2,524.3 million) is in the form of residential and commercial property and £1,053.1 million (2016: 
£1,078.7 million) is secured on other assets and debt receivables. Collateral held in relation to secured loans  
is capped at the amount outstanding on an individual loan basis.

142

Shawbrook Group plc Annual Report and Accounts 2017 
 
 
 
 
 
 
 
 
 
Credit quality of assets

Loans and receivables
During the year the Group developed and implemented a credit grading scorecard. The credit scoring scale  
is used to determine an individual internal credit score based on the point-in-time PDs of the individual 
agreements. The point-in-time PD is an internal parameter used within the Group’s advanced internal risk  
based capital models which aims to estimate the PD over the next 12 months based on account characteristics 
and customer behavioural data. Exposures are categorised as follows:

Low risk: where assets are not past due and have a point-in-time PD less than or equal to 0.38%;

Medium risk: where assets are not past due and have a point-in-time PD greater than 0.38%  
and less than or equal to 1.76%;

High risk: where assets are not past due and have a point-in-time PD greater than 1.76%.

The credit grading scorecard cannot retrospectively be applied to the FY 2016 results, and therefore the  
FY 2017 results are not directly comparable to the FY 2016 results. 

The credit quality of assets that are neither past due nor impaired are as follows:

Property Finance 

Business Finance 

Consumer Lending 

Total

At 31 December 2017 

£m 

% 

£m 

1,700.7  

1,270.8  

54.6  

40.8  

119.9  

421.5  

143.3  

4.6  

474.3  

46.7  

% 

11.8  

41.5  

£m 

% 

£m 

125.3  

20.5  

1,945.9  

411.4  

74.6  

67.3  

2,103.7  

12.2  

692.2  

%

41.0

44.4

14.6

Low risk 

Medium risk 

Higher risk 

Total neither past  
due nor impaired 

3,114.8  

100.0  

1,015.7  

100.0  

611.3  

100.0  

4,741.8  

100.0

In 2016 the Group defined three classifications of credit quality (low risk, medium risk and higher risk) for all credit 
exposures. These were based on the following criteria:

Property Finance: For the residential mortgage portfolio, a risk rating scale is applied to the individual loans and 
weighs the propensity of non-performance and write-offs. The provisioning methodology within the residential 
portfolio was amended during the year to utilise credit scoring to drive loan level PDs. The combined propensity 
scores are scaled into low risk, medium risk and higher risk. In the Commercial Mortgages portfolio loans are 
classified as low risk, medium risk and higher risk on a case by case basis based on the circumstances of every 
case.

Business Finance: Loans are classified as low risk, medium risk and higher risk on a case by case basis. 
Classification is based on Management’s review of the individual circumstances of every case.

Consumer Lending: Any loans that are 90 days or more past due are deemed to be impaired. Loans that  
are neither past due nor impaired are considered by Management to be low risk. 

At 31 December 2016 

£m 

% 

£m 

% 

£m 

% 

£m 

Property Finance 

Business Finance 

Consumer Lending 

Total

2,397.5  

98.1   

986.5  

95.1   

460.8  

100.0  

3,844.8  

38.5  

7.9  

1.6  

0.3  

50.3  

0.1   

4.9  

– 

– 

– 

– 

– 

88.8  

8.0  

%

97.5

2.3

0.2

Low risk 

Medium risk 

Higher risk 

Total neither past  
due nor impaired 

2,443.9  

100.0  

1,036.9  

100.0  

460.8  

100.0  

3,941.6  

100.0

143

Strategic reportCorporate governanceFinancial statements 
 
 
 
 
 
 
Notes to the financial statements continued
For the year ended 31 December 2017

31. Risk management continued

31.1.1 Customer risk
The Group maintains a forbearance policy for the servicing and management of customers who are in financial 
difficulty and require some form of concession to be granted, even if this concession entails a loss for the Group.  
A concession may be either of the following:

 ■ a modification of the previous terms and conditions of an agreement, which the borrower is considered unable 
to comply with due to its financial difficulties, to allow for sufficient debt service ability, that would not have 
been granted had the borrower not been in financial difficulties; or

 ■ a total or partial refinancing of an agreement that would not have been granted had the borrower not been  

in financial difficulties.

Forbearance in relation to an exposure can be temporary or permanent depending on the circumstances, 
progress on financial rehabilitation and the detail of the concession(s) agreed. A forbearance classification  
can be discontinued when all of the following conditions have been met:

 ■ the exposure is considered as performing, including, if it has been reclassified from the non-performing 

category, after an analysis of the financial condition of the borrower shows it no longer meets the conditions  
to be considered as non-performing;

 ■ regular payments of more than an insignificant aggregate amount of principal or interest have been made 

during at least half of the probation period; and

 ■ none of the exposures to the debtor is more than 30 days past due at the end of the probation period.

Details of the forbearance arrangements in place are set out in the tables below:

Capital 

Forbearance at 31 December 2017 

Property Finance 

Business Finance 

Consumer Lending 

Total 

Forbearance at 31 December 2016 

Property Finance 

Business Finance 

Consumer Lending 

Total 

Number 

  balances  Provisions  Coverage 
%

£m 

£m 

1.0  

5.3  

2.8  

9.1   

6.2%

14.8%

52.8%

15.9%

239 

361 

830 

1,430 

16.2  

35.8  

5.3  

57.3  

Capital 

Number 

  balances  Provisions  Coverage 
%

£m 

£m 

191 

237 

273 

701 

13.6  

30.1   

1.8  

45.5  

0.7  

3.3  

0.6  

4.6  

5.1%

11.0%

33.3%

10.1%

There were seven property repossessions during the year (2016: six). The total carrying value of these assets was 
£1.1 million (2016: £2.1 million). Of the seven repossessions, four were disposed of by 31 December 2017 and the 
remaining three are currently on the market.

144

Shawbrook Group plc Annual Report and Accounts 2017 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans and advances to customers are reviewed regularly to determine whether there is any objective evidence  
of impairment and assets are categorised as detailed in the tables below:

Type of impairment assessment 

Description

Individual impairment 

Where specific circumstances indicate that a loss is likely to be incurred.

Collective impairment 

Impairment allowances are calculated for each portfolio on a collective 
basis, given the homogenous nature of the assets in the portfolio.

Risk categorisation 

Description

Neither past due nor impaired 

Past due but not impaired 

Impaired assets 

Loans that are not in arrears and which do not meet the impaired  
asset definition. This segment can include assets subject to  
forbearance solutions.

Loans past due but not impaired consist predominantly of loans in 
Property Finance and Business Finance that are past due and individually 
assessed as not being impaired. This definition also includes unsecured 
loans in the Consumer Lending division that are past due by not more 
than 90 days.

Loans that are in arrears or where there is objective evidence of 
impairment and where the carrying amount of the loan exceeds the 
expected recoverable amount. This definition also includes unsecured 
loans in the Consumer Lending division that are more than 90 days in 
arrears and carry identified impairment.

The Group enters into agreements with customers and where appropriate takes security. Loan receivables include 
amounts secured against property (commercial and residential), or against other assets such as asset backed 
loans and invoice receivables. Finance lease and instalment credit is secured on a variety of assets including,  
but not limited to, plant and machinery.

The profile of the loan receivable book is shown below:

Loan receivables 

Finance lease receivables 

Instalment credit receivables 

Fair value adjustments for hedged risk 

Total loans and advances to customers 

2017 
£m 

2016 
£m

4,418.7  

3,639.5

79.8  

93.6

348.0  

316.9

(2.2 ) 

0.4

4,844.3  

4,050.4

145

Strategic reportCorporate governanceFinancial statements 
 
 
 
 
 
 
Notes to the financial statements continued
For the year ended 31 December 2017

31. Risk management continued

Loan receivables 

Neither past due nor impaired 

Past due but not impaired:

Up to 30 days 

30-60 days 

60-90 days 

Over 90 days 

Total past due but not impaired 

Impaired assets 

Less: allowances for impairment losses 

Net loan receivables 

Fair value adjustments for hedged risk 

2017 
£m 

2016 
£m

4,329.4  

3,548.7

12.8  

40.1   

10.4  

18.4  

81.7  

27.3  

18.3

40.2

15.5

15.8

89.8

14.6

4,438.4  

3,653.1

(19.7 ) 

(13.6 )

4,418.7  

3,639.5

(2.2 ) 

0.4

4,416.5  

3,639.9

The Group enters into agreements with customers and where appropriate takes security. The security for loans  
to customers is in the form of a first or second charge over property and debt receivables. Finance leases and 
instalment credit are secured on the underlying assets which can be repossessed in the event of a default.  
The security profile of loans and advances to customers is shown below: 

Secured on commercial and residential property 

Secured on debt receivables 

Secured by finance lease and instalment credit assets 

Secured on other assets 

Total secured receivables 

Unsecured 

Gross loans and advances to customers 

2017 
£m 

2016 
£m

3,197.6  

2,524.3

456.6  

545.4

439.7  

421.3

68.3  

49.3

4,162.2  

3,540.3

715.9  

534.5

4,878.1   

4,074.8

Collateral held in relation to secured loans is capped, after taking into account the first charge balance, at the 
amount outstanding on an individual loan basis.

146

Shawbrook Group plc Annual Report and Accounts 2017 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Finance lease receivables 

Neither past due nor impaired 

Past due but not impaired:

Up to 30 days 

30-60 days 

60-90 days 

Over 90 days 

Total past due but not impaired 

Impaired assets 

Less: allowances for impairment losses 

Net finance lease receivables 

Instalment credit receivables 

Neither past due nor impaired 

Past due but not impaired:

Up to 30 days 

30-60 days 

60-90 days 

Over 90 days 

Total past due but not impaired 

Impaired assets 

Less: allowances for impairment losses 

Net instalment credit receivables 

2017 
£m 

72.0  

2.9  

1.9  

0.9  

0.9  

6.6  

10.3  

2016 
£m

82.3

4.6

1.1

0.4

2.3

8.4

11.4

88.9  

102.1

(9.1 ) 

79.8  

(8.5 )

93.6

2017 
£m 

2016 
£m

340.4  

310.6

4.9  

2.2  

0.3  

0.9  

8.3  

2.1   

3.6

0.9

0.6

1.3

6.4

2.2

350.8  

319.2

(2.8 ) 

(2.3 )

348.0  

316.9

147

Strategic reportCorporate governanceFinancial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued
For the year ended 31 December 2017

31. Risk management continued

31 December 2017 

Neither past due nor impaired 

Past due but not impaired:

Up to 30 days 

30-60 days 

60-90 days 

Over 90 days 

Total past due but not impaired 

Impaired assets 

Fair value adjustments for hedged risk 

Less: allowances for impairment losses 

Property   Business  Consumer 
Lending 
Finance  
Finance 
£m 
£m 
£m 

Total 
£m

3,114.8  

1,015.7  

611.3  

4,741.8

9.2  

32.8  

7.8  

18.1   

67.9  

13.3  

10.4  

4.0  

1.2  

2.1   

17.7  

21.5  

1.0  

7.4  

2.6  

– 

11.0  

4.9  

20.6

44.2

11.6

20.2

96.6

39.7

3,196.0  

1,054.9  

627.2  

4,878.1

(2.7 ) 

(6.3 ) 

– 

0.5  

(2.2 )

(15.0 ) 

(10.3 ) 

(31.6 )

Net loans and advances to customers 

3,187.0  

1,039.9  

617.4  

4,844.3

31 December 2016 

Neither past due nor impaired 

Past due but not impaired:

Up to 30 days 

30-60 days 

60-90 days 

Over 90 days 

Total past due but not impaired 

Impaired assets 

Property  
Finance 
£m 

Business  Consumer 
Lending 
Finance 
£m 
£m 

Total 
£m

2,443.9  

1,036.9  

460.8  

3,941.6

13.8  

33.6  

10.7  

12.2  

70.3  

10.1   

12.0  

4.3  

4.2  

7.2  

27.7  

14.1   

0.7  

4.3  

1.6  

– 

6.6  

4.0  

26.5

42.2

16.5

19.4

104.6

28.2

2,524.3  

1,078.7  

471.4  

4,074.4

Fair value adjustments for hedged risk 

– 

– 

0.4  

0.4

Less: allowances for impairment losses 

(5.2 ) 

(12.4 ) 

(6.8 ) 

(24.4 )

Net loans and advances to customers 

2,519.1   

1,066.3  

465.0  

4,050.4

148

Shawbrook Group plc Annual Report and Accounts 2017 
 
 
 
 
 
 
 
 
 
 
 
 
The Group’s lending portfolio is geographically diversified across the UK as shown below:

31 December 2017 

East Anglia 

East Midlands 

Greater London 

Guernsey/Jersey/Isle of Man 

North East 

North West 

Northern Ireland 

Scotland 

South East 

South West 

Wales 

West Midlands 

Yorkshire/Humberside 

Property 
Finance 
£m 

Business  Consumer 
Lending 
Finance 
£m 
£m 

Total 
£m

99.0  

100.5  

75.3  

34.7  

25.6  

199.9

48.6  

183.8

1,233.8  

169.8  

64.9  

1,468.5

18.6  

45.5  

47.0  

16.4  

264.5  

159.9  

13.6  

183.0  

2.8  

71.0  

0.1   

29.9  

75.4  

1.7  

65.7

91.8

499.8

18.1

76.9  

330.9

648.3  

169.3  

109.9  

927.5

239.5  

69.4  

125.0  

155.3  

89.7  

84.8  

74.8  

59.4  

48.3  

24.4  

62.0  

59.5  

377.5

178.6

261.8

274.2

Gross loans and advances to customers 

3,196.0  

1,054.9  

627.2  

4,878.1

31 December 2016 

East Anglia 

East Midlands 

Greater London 

Guernsey/Jersey/Isle of Man 

North East 

North West 

Northern Ireland 

Scotland 

South East 

South West 

Wales 

West Midlands 

Yorkshire/Humberside 

Property 
Finance 
£m 

Business  Consumer 
Lending 
Finance 
£m 
£m 

84.3  

75.2  

71.1   

26.9  

21.1   

36.8  

Total 
£m

176.5

138.9

911.6  

214.7  

48.3  

1,174.6

6.1   

38.5  

0.6  

11.3  

0.1   

23.7  

6.8

73.5

221.0  

151.8  

55.9  

428.7

10.6  

3.7  

157.5  

96.9  

539.8  

191.6  

0.8  

60.9  

80.1   

15.1

315.3

811.5

198.3  

107.5  

36.8  

342.6

57.1   

104.1   

120.2  

70.1   

64.1   

68.4  

17.9  

47.2  

41.8  

145.1

215.4

230.4

Gross loans and advances to customers 

2,524.3  

1,078.7  

471.4  

4,074.4

149

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Notes to the financial statements continued
For the year ended 31 December 2017

31. Risk management continued
The Group’s lending portfolio falls into the following concentrations by loan size: 

31 December 2017 

0 – £50k 

£50k – £100k 

£100k – £250k 

£250k – £500k 

£500k – £1 million 

£1 million – £2.5 million 

£2.5 million – £5 million 

£5 million – £10 million 

£10 million – £25 million 

Property   Business  Consumer 
Lending 
Finance  
Finance 
£m 
£m 
£m 

Total 
£m

246.1   

164.6  

627.0  

1,037.7

369.2  

79.7  

0.2  

449.1

784.9  

113.3  

657.0  

80.3  

478.1   

106.1   

379.2  

153.7  

167.1   

61.8  

52.6  

80.2  

77.4  

199.6  

– 

– 

– 

– 

– 

– 

– 

898.2

737.3

584.2

532.9

247.3

139.2

252.2

Gross loans and advances to customers 

3,196.0  

1,054.9  

627.2  

4,878.1

31 December 2016 

0 – £50k 

£50k – £100k 

£100k – £250k 

£250k – £500k 

£500k – £1 million 

£1 million – £2.5 million 

£2.5 million – £5 million 

£5 million – £10 million 

£10 million – £25 million 

Property  
Finance 
£m 

Business  Consumer 
Lending 
Finance 
£m 
£m 

Total 
£m

249.6  

170.3  

471.3  

891.2

312.6  

80.2  

0.1   

392.9

622.5  

106.3  

495.8  

93.2  

371.8  

100.0  

283.2  

118.6  

110.1   

67.2  

11.5  

81.2  

91.2  

237.7  

– 

– 

– 

– 

– 

– 

– 

728.8

589.0

471.8

401.8

191.3

158.4

249.2

Gross loans and advances to customers 

2,524.3  

1,078.7  

471.4  

4,074.4

150

Shawbrook Group plc Annual Report and Accounts 2017 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
31.1.2 Treasury risk
Treasury risk arises from the wholesale investments made by the Group’s Treasury function, which is responsible  
for managing this aspect of credit risk in line with the Board approved risk appetite and wholesale credit policies. 
The credit quality of loans and advances to banks is assessed by rating agency designation as at 31 December 
2017, based on Moody’s long-term ratings. 

Loans and advances to banks 

Aa3 

A1 

A2 

A3 

Total credit risk 

2017 
£m 

12.2  

2.5  

– 

14.1   

28.8  

2016 
£m

–

15.6

1.1

7.4

24.1

The Group only lends to UK high street banks. Deposits are placed either overnight or for a short-term with  
a duration of less than three months. No collateral or other credit enhancements are held against loans and 
advances to banks.

The Group’s exposure to the Bank of England is set out below:

Cash and balances at central banks 

Aa1 

Aa2 

2017 
£m 

2016 
£m

– 

429.9

752.5  

–

Credit risk derived from derivative transactions is mitigated by collateralising the exposures. Such collateral  
is subject to the standard industry Credit Support Annex and is paid or received on a regular basis. At 31 
December 2017, cash collateral of £3.9 million had been received by the Group (2016: £4.8 million).

151

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Notes to the financial statements continued
For the year ended 31 December 2017

31. Risk management continued

31.2 Liquidity risk

Accounting policy
Liquidity risk is the risk that the Group is unable to meet its current and future financial obligations as they fall 
due, or is only able to do so at excessive cost.

The Group has, therefore, developed comprehensive funding and liquidity policies to ensure that it maintains 
sufficient liquid assets to be able to meet all its financial obligations and maintain public confidence.

The Group’s Treasury function is responsible for the day-to-day management of the Group’s liquidity and 
wholesale funding. The Board sets limits over the level, composition, and maturity of liquidity and deposit 
funding balances, reviewing these at least annually. Compliance with these limits is monitored daily by Finance 
and Risk function personnel independent of the Treasury function. Additionally, a combined liquidity stress test 
is performed daily and a series of other liquidity stress tests are performed monthly by the Risk function and 
formally reported to Asset and Liability Committee and the Board to ensure that the Group maintains adequate 
liquidity for business purposes even under stressed conditions.

The Group reports its liquidity position against its liquidity coverage ratio, net stable funding ratio and other  
key regulatory ratios for regulatory purposes

Funding for Lending Scheme (FLS)
The Group is a participant in the FLS which enables it to borrow highly liquid UK Treasury bills in exchange for 
eligible collateral. The Treasury bills issued are for an original maturity of nine months and if delivered back  
prior to their maturity date can be exchanged for further nine-month bills. Costs of borrowing are charged 
directly to the statement of profit and loss.

The Treasury bills are not recorded on the Group’s statement of financial position as ownership remains with  
the Bank of England. The risks and rewards of the collateral provided remains with the Group and continue  
to be recognised in the Group’s financial statements.

Term Funding Scheme (TFS)
The TFS was announced by the Bank of England on 4 August 2016 and became effective from 19 September 2016. 
The TFS is designed to reinforce the transmission of reductions in the Bank of England’s official interest rate 
(Bank Rate) to those interest rates actually faced by households and businesses by providing term funding to 
banks at rates close to Bank Rate. It is a monetary policy tool of the Monetary Policy Committee and will be 
operated as part of the Asset Purchase Facility.

The TFS allows participants to borrow central bank reserves in exchange for eligible collateral. The Group had 
drawn £605.0 million as at 31 December 2017 (2016: £118.0 million). This is included within ‘Amounts due to banks’ 
on the statement of financial position as detailed in Note 22. 

152

Shawbrook Group plc Annual Report and Accounts 2017The table below analyses the Group’s contractual undiscounted cash flows of its financial assets and liabilities: 

Gross 
nominal 
inflow/  
(outflow) 
£m 

Carrying  
amount 
£m 

Less 
than 1 
month 
£m 

1-3 
months 
£m 

3 months 
to 1 year 
£m 

1-2 
years 
£m 

2-5  More than 
5 years 
£m

years 
£m 

752.5  

752.5  

748.2  

28.8  

28.8  

28.8  

– 

– 

– 

– 

– 

– 

– 

– 

4.3

–

4,844.3  

4,989.8  

211.8  

218.7  

646.3  

690.8  

1,222.7  

1,999.5

5,625.6  

5,771.1   

988.8  

218.7  

646.3  

690.8  

1,222.7  

2,003.8

At 31 December 2017 

Financial assets

Cash and balances  
at central banks 

Loans and advances  
to banks 

Loans and advances  
to customers 

Financial liabilities

Customer deposits 

(4,376.2 ) 

(4,448.7 ) 

(1,026.3 ) 

(317.1 ) 

(1,818.7 ) 

(837.3 ) 

(440.1 ) 

(9.2 )

Amounts due to banks 

(607.3 ) 

(612.4 ) 

(2.4 ) 

Subordinated debt liability 

(75.4 ) 

(127.1 ) 

– 

– 

– 

– 

– 

(610.0 ) 

–

(7.5 ) 

(6.4 ) 

(19.1 ) 

(94.1 )

(5,058.9 ) 

(5,188.2) 

(1,028.7 ) 

(317.1 ) 

(1,826.2 ) 

(843.7 ) 

(1,069.2 ) 

(103.3 )

Gross 
nominal 
inflow/  
(outflow) 
£m 

Carrying  
amount 
£m 

Less 
than 1 
month 
£m 

1-3 
months 
£m 

3 months 
to 1 year 
£m 

1-2 
years 
£m 

2-5  More than 
5 years 
£m

years 
£m 

429.9  

429.9  

425.9  

24.1   

24.1   

24.1   

– 

– 

– 

– 

– 

– 

– 

– 

4.0

–

4,050.4  

4,174.9  

115.4  

137.6  

561.0  

649.9  

1,213.3  

1,497.7

4,504.4  

4,628.9  

565.4  

137.6  

561.0  

649.9  

1,213.3  

1,501.7

At 31 December 2016 

Financial assets

Cash and balances  
at central banks 

Loans and advances  
to banks 

Loans and advances  
to customers 

Financial liabilities

Customer deposits 

(3,943.5 ) 

(3,887.9 ) 

(791.9 ) 

(250.3 ) 

(1,705.4 ) 

(634.1 ) 

(506.2 ) 

Amounts due to banks 

(147.7 ) 

(148.9 ) 

(5.3 ) 

(0.1 ) 

(24.6 ) 

(0.3 ) 

(118.6 ) 

–

–

Subordinated debt liability 

(75.3 ) 

(133.5 ) 

– 

– 

(7.5 ) 

(6.4 ) 

(19.1 ) 

(100.5 )

(4,166.5 ) 

(4,170.3 ) 

(797.2 ) 

(250.4 ) 

(1,737.5 ) 

(640.8 ) 

(643.9 ) 

(100.5 )

153

Strategic reportCorporate governanceFinancial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued
For the year ended 31 December 2017

31. Risk management continued
The following table sets out the components of the Group’s liquidity reserve:

Cash and balances at central banks 

Less: mandatory deposits with central banks 

Loans and advances to banks 

Debt securities 

Total liquidity reserve 

2017 
Carrying 
amount 
£m 

2016 
Carrying 
amount 
£m

752.5  

429.9

(4.3 ) 

28.8  

100.9  

877.9  

(4.0 )

24.1

213.8

663.8

The total liquidity reserve includes £100.9 million (2016: £213.8 million) of securities issued by the Bank of England 
through FLS participation which are not recognised on the statement of financial position.

The average liquidity reserve throughout the year was £708.4 million (2016: £745.1 million).

Asset encumbrance
The Group’s assets can be used to support collateral requirements for central bank operations or third party 
repurchase transactions. Assets that have been set aside for such purposes are classified as ‘encumbered assets’ 
and cannot be used for other purposes. 

All other assets are defined as ‘unencumbered assets’. These comprise assets that are readily available to secure 
funding or meet collateral requirements, and assets that are not subject to any restrictions but are not readily 
available for use.

The table below sets out the availability of the Group’s assets to support future funding: 

Loans and advances to customers 

1,081.7   

3,762.6  

Encumbered   Unencumbered 
(pledged as 
collateral) 
£m 

as collateral) 
£m 

 (available  Unencumbered 
other 
£m 

4.3  

– 

– 

28.8  

– 

– 

– 

– 

36.1   

– 

Total 
£m

752.5

28.8

4,844.3

1.8

39.6

91.7

748.2  

– 

– 

1.8  

3.5  

91.7  

1,086.0  

3,827.5  

845.2  

5,758.7

Asset encumbrance 2017 

Cash and balances at central banks 

Loans and advances to banks 

Derivative financial assets 

Property, plant and equipment 

Non-financial assets 

Total assets 

154

Shawbrook Group plc Annual Report and Accounts 2017 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
Asset encumbrance 2016 

Cash and balances at central banks 

Loans and advances to banks 

Derivative financial assets 

Property, plant and equipment 

Non-financial assets 

Total assets 

Encumbered   Unencumbered 
(pledged as 
collateral) 
£m 

as collateral) 
£m 

 (available  Unencumbered 
other 
£m 

4.0  

– 

– 

24.1   

– 

– 

– 

– 

38.1   

– 

425.9  

– 

– 

5.2  

4.5  

94.4  

Total 
£m

429.9 

24.1 

4,050.4 

5.2 

42.6 

94.4 

699.2  

3,417.4  

530.0  

4,646.6 

Loans and advances to customers 

695.2  

3,355.2  

Liquidity risk – stress testing
Stress testing is a major component of liquidity risk management and the Group has developed a range of 
scenarios covering a range of market wide and firm specific factors. A comprehensive stress testing exercise is 
conducted at least annually and the methodology is incorporated into the Group’s statement of financial position 
risk management model to ensure that stress tests are run on a regular basis. The output of stress testing is 
circulated to the Board and to the Asset and Liability Committee who use the results to decide whether  
to amend the Group’s risk appetite and liquidity limits.

31.3 Market risk
Market risk is the risk that the value of, or income arising from, the Group’s assets and liabilities change as a result 
of changes in market prices, the principal element being interest rate risk.

The Group’s objective is to manage and control market risk exposures while maintaining a market profile 
consistent with the Group’s risk appetite.

The Group’s Treasury function is responsible for managing the Group’s exposure to all aspects of market risk  
within the operational limits set out in the Group’s treasury policies. The Asset and Liability Committee approves  
the Group’s treasury policies and receives regular reports on all aspects of market risk exposure, including interest 
rate risk.

The Group has minimal foreign currency exposure and does not engage in any treasury trading operations. 

Interest rate risk
Interest rate risk is the risk of loss arising from adverse movements in market interest rates. Interest rate risk arises 
from the loan and savings products that the Group offers. This risk is managed through the use of appropriate 
financial instruments, including derivatives, with established risk limits, reporting lines, mandates and other  
control procedures.

Basis risk
Basis risk is the risk of loss arising from changes in the relationship between interest rates which have similar but 
not identical characteristics (for example, LIBOR and the Bank of England base rate). This is monitored closely and 
regularly reported to the Asset and Liability Committee. This risk is managed by matching and where appropriate 
and necessary, through the use of derivatives, with established risk limits and other control procedures. 

The Group’s forecasts and plans take account of the risk of interest rate changes and are prepared and stressed 
accordingly, in line with PRA guidance.

155

Strategic reportCorporate governanceFinancial statements 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued
For the year ended 31 December 2017

31. Risk management continued

Foreign exchange risk
Foreign exchange risk is the risk that the value of, or net income arising from, assets and liabilities changes as a 
result of movements in exchange rates. The Group has low levels of foreign exchange risk which is managed by 
natural hedging and appropriate financial instruments including derivatives. The table below sets out the Group’s 
exposure to foreign exchange risk:

Assets and liabilities in foreign currencies at Sterling carrying values 
2017 

Loans and advances to banks 

Loans and advances to customers 

Net position 

Assets and liabilities in foreign currencies at Sterling carrying values 
2016 

Loans and advances to banks 

Loans and advances to customers 

Net position 

Euros 
£m 

US  Australian  
Dollars 
£m

Dollars 
£m 

1.9  

(0.8 ) 

(0.1 )

24.4  

26.3  

7.7  

6.9  

0.1

–

Euros 
£m 

0.4  

12.9  

13.3  

US  Australian  
Dollars 
£m

Dollars 
£m 

(0.9 ) 

6.6  

5.7  

–

–

–

Foreign exchange sensitivity
The Group estimates that a 5% movement in exchange rates would have no greater impact on the 2017 profit than 
an increase or decrease of £1.7 million.

Interest rate sensitivity gap
The Group considers a parallel 200 basis points (bps) movement to be appropriate for scenario testing given 
the current economic outlook and industry expectations. The Group estimates that a +/ – 200 bps movement 
in interest rates paid/received would have impacted the economic value of equity as follows:

+200 bps – £10.5 million negative (2016: £9.5 million positive)

–200 bps – £41.0 million positive (2016: £12.1 million positive)

In addition, the effect of the same two interest rate shocks are applied to the statement of financial position  
at year end, to determine how net interest income may change on an annualised basis for one year, as follows:

+200 bps – £20.8 million positive (2016: £20.0 million positive)

–200 bps – £4.0 million positive (2016: £1.9 million positive)

In preparing the sensitivity analyses above, the Group makes certain assumptions consistent with expected and 
contractual re-pricing behaviour as well as behavioural repayment profiles, under the two interest scenarios, of 
the underlying statement of financial position items. The results also include the impact of hedge transactions.

156

Shawbrook Group plc Annual Report and Accounts 2017 
 
 
 
The following table summarises the re-pricing periods for the Group’s assets and liabilities at 31 December 2017. 
Items are allocated to time bands by reference to the earlier of the next contractual interest rate change and  
the maturity date. 

3 months 
but less 
than 
6 months 
£m 

6 months 
but 
less than 
1 year 
£m 

1 year 
but 

less than  More than 
5 years 
£m 

5 years 
£m 

Non- 
interest 
bearing 
£m 

Within 
3 months 
£m 

Total 
£m

31 December 2017 

Assets

Cash and balances at central banks 

Loans and advances to banks 

748.2  

28.8  

– 

– 

– 

– 

– 

– 

– 

– 

4.3  

752.5

– 

28.8

Loans and advances to customers 

2,495.5  

210.1   

363.6  

1,533.5  

296.4  

(54.8 ) 

4,844.3

Derivative financial assets 

Property, plant and equipment 

Other non-financial assets 

– 

3.6  

– 

– 

2.1   

– 

– 

4.1   

– 

– 

22.2  

– 

– 

4.8  

– 

1.8  

2.8  

91.7  

1.8

39.6

91.7

Total assets 

3,276.1   

212.2  

367.7  

1,555.7  

301.2  

45.8  

5,758.7

Equity and liabilities

Customer deposits 

1,412.4  

787.7  

955.6  

1,212.6  

7.9  

Amounts due to banks 

607.3  

Derivative financial liabilities 

Other non-financial liabilities 

Subordinated debt liability 

Total equity 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

3.4  

73.3  

4,376.2

607.3

3.4

73.3

75.4

75.4  

– 

– 

623.1   

623.1

Total equity and liabilities 

2,019.7  

787.7  

955.6  

1,212.6  

83.3  

699.8  

5,758.7

Notional values of derivatives 

578.0  

(25.0 ) 

(282.0 ) 

(240.0 ) 

(31.0 ) 

– 

Interest rate sensitivity gap 

1,834.4  

(600.5 ) 

(869.9 ) 

103.1   

186.9  

(654.0) 

Cumulative gap 

1,834.4  

1,233.9  

364.0  

467.1   

654.0  

– 

–

–

–

157

Strategic reportCorporate governanceFinancial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued
For the year ended 31 December 2017

31. Risk management continued
The following table summarises the re-pricing periods for the Group’s assets and liabilities at 31 December 2016. 
Items are allocated to time bands by reference to the earlier of the next contractual interest rate change and the 
maturity date. 

3 months 
but less 
than 
6 months 
£m 

6 months 
but 
less than 
1 year 
£m 

1 year 
but 

less than  More than 
5 years 
£m 

5 years 
£m 

Non- 
interest 
bearing 
£m 

Within 
3 months 
£m 

Total 
£m

31 December 2016 

Assets

Cash and balances at central banks 

Loans and advances to banks 

425.9  

24.1   

– 

– 

– 

– 

– 

– 

– 

– 

4.0  

429.9

– 

24.1

Loans and advances to customers 

2,812.3  

117.8  

201.1   

714.1   

254.9  

(49.8 ) 

4,050.4

Derivative financial assets 

Property, plant and equipment 

Other non-financial assets 

– 

2.9  

– 

– 

2.9  

– 

– 

5.3  

– 

– 

23.1   

– 

– 

4.2  

– 

5.2  

4.2  

94.4  

5.2

42.6

94.4

3,265.2  

120.7  

206.4  

737.2  

259.1   

58.0  

4,646.6

Total assets 

Equity and liabilities

Customer deposits 

1,191.2  

954.8  

630.7  

1,166.8  

Amounts due to banks 

123.3  

Derivative financial liabilities 

Other non-financial liabilities 

Subordinated debt liability 

Total equity 

– 

– 

– 

– 

– 

– 

– 

– 

– 

24.4  

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

0.4  

42.5  

75.3  

– 

3,943.5

147.7

0.4

42.5

75.3

– 

437.2  

437.2

Total equity and liabilities 

1,314.5  

954.8  

655.1   

1,166.8  

75.3  

480.1   

4,646.6

Notional values of derivatives 

524.0  

– 

(340.0 ) 

(145.0 ) 

(39.0 ) 

– 

Interest rate sensitivity gap 

2,474.7  

(834.1 ) 

(788.7 ) 

(574.6 ) 

144.8  

(422.1 ) 

Cumulative gap 

2,474.7  

1,640.6  

851.9  

277.3  

422.1   

– 

–

–

–

31.4 Capital risk and management
Capital risk is the risk that the Group has insufficient capital to cover regulatory requirements and/or to support  
its own growth plans. Liquidity risk is the risk that the Group is not able to meet its financial obligations as they fall 
due, or can do so only at excessive cost.

The Group’s objective in managing Group capital is to maintain appropriate levels of capital to support the 
Group’s business strategy and meet regulatory requirements. 

158

Shawbrook Group plc Annual Report and Accounts 2017 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Policies and processes for managing the Group’s capital 
The Group’s approach to capital management is driven by strategic and organisational requirements, while also 
taking into account the regulatory and commercial environments in which it operates.

The Group’s principal objectives when managing capital are to:

 ■ address the expectation of the Shareholders and optimise business activities to ensure return on capital targets 

are achieved though efficient capital management;

 ■ ensure that the Group and Bank hold sufficient risk capital. Risk capital caters for unexpected losses that may 
arise, protects Shareholders and depositors and thereby supports the sustainability of the Group and Bank 
through the business cycles; and

 ■ comply with capital supervisory requirements and related regulations.

The PRA supervises the Group on a consolidated basis and receives information on the capital adequacy of,  
and sets capital requirements for, the Group as a whole. In addition, a number of subsidiaries are regulated for 
prudential purposes by either the PRA or the Financial Conduct Authority. The aim of the capital adequacy regime 
is to promote safety and soundness in the financial system and embed the requirements of Pillar 3 on market 
discipline. Under Pillar 2, the Group completes an annual self-assessment of risks known as the Internal Capital 
Adequacy Assessment Process (ICAAP). The ICAAP is reviewed by the PRA which culminates in the PRA setting 
’Individual Capital Guidance‘ (ICG) on the level of capital the Group and its regulated subsidiaries are required to 
hold. Pillar 3 requires firms to publish a set of disclosures which allow market participants to assess information on 
that firm’s capital, risk exposures and risk assessment process. The Group’s Pillar 3 disclosures can be found on the 
Group’s website.

The Group maintains a strong capital base with the aim of supporting the development of the business and to 
ensure it meets the Pillar 1 capital requirements and ICG at all times. As a result, the Group maintains capital 
adequacy ratios above minimum regulatory requirements. The Group’s individual regulated entities complied  
with all of the externally imposed capital requirements to which they are subject for the years ended 2017 and 2016.

Regulation 
Capital Requirements Directive IV (CRD IV) requires the Group to hold CET1 capital to account for capital 
conservation, countercyclical and systemic risk buffers. A capital conservation buffer of 0.625% was introduced  
on 1 January 2016 and will increase each year to 2019 in line with regulations. The Bank’s capital conservation 
buffer is currently set at 1.25%.

CRD IV also introduced a new leverage ratio requirement. The leverage calculation determines a ratio based  
on the relationship between Tier 1 capital and total consolidated exposure, being the sum of on-balance sheet 
exposures, derivative exposures, securities financing transaction exposures and off-balance sheet exposures. This 
leverage ratio is a risk-based measure that is designed to act as a supplement to risk-based capital requirements.

Minimum Requirements for Eligible Liabilities (MREL) are applicable from 1 January 2016 and will be phased in fully 
by 1 January 2020. Prior to 31 December 2019, MREL will be equal to an institution’s minimum regulatory capital 
requirements. The Bank of England has provided MREL guidance to the Group, as well as guidance on the 
transitional arrangements until 1 January 2020. 

The CET1 capital ratio for the Group was 12.9% as at 31 December 2017 (31 December 2016: 13.3%), compared  
with a regulatory minimum of 4.5%. The Total Tier 1 capital ratio for the Group was 16.6% as at 31 December 2017 
(31 December 2016: 13.3%), compared with a regulatory minimum of 6.0%.

The leverage ratio for the Group (based on the Basel III definition of January 2014, and the CRD IV definition of 
October 2014) is 9.4% (2016: 7.8%), compared to the minimum requirement of 3.0%. The Group is not required to 
comply with the PRA leverage ratio framework until its retail deposits exceed the £50 billion threshold; however,  
the Group maintains a prudent risk appetite for leverage.

The Bank has a Pillar 2A requirement of 2.50% of risk-weighted assets.

159

Strategic reportCorporate governanceFinancial statementsNotes to the financial statements continued
For the year ended 31 December 2017

31. Risk management continued
The following shows the regulatory capital resources managed by the Group and Bank:

Share capital 

Share premium account 

Capital redemption reserve 

Merger reserve 

Retained earnings 

Intangible assets 

Foreseeable dividend1 

Common Equity Tier 1 capital 

Capital securities 

Additional Tier 1 capital 

Total Tier 1 capital 

Subordinated debt liability2 

Collective impairment allowance 

Tier 2 capital 

Total regulatory capital 

Group 
2017 
£m 

Bank 
2017 
£m 

Group 
2016 
£m 

2.5  

175.5  

87.3  

– 

– 

81.0  

16.7  

1.6  

2.5  

87.3  

183.1   

- 

Bank 
2016 
£m

175.5

81.0

9.2

1.6

409.3  

201.2  

164.3  

145.8

(65.7 ) 

(44.6 ) 

(59.9 ) 

(38.8 )

– 

– 

(6.7 ) 

(6.7 )

433.4  

431.4  

370.6  

367.6

124.0  

125.0  

124.0  

125.0  

– 

– 

–

–

557.4  

556.4  

370.6  

367.6

74.2  

11.1   

85.3  

75.0  

11.0  

86.0  

75.3  

8.7  

84.0  

76.1

8.7

84.8

642.7  

642.4  

454.6  

452.4

1  As required by Article 26(2) of the Capital Requirements Regulation, a deduction was made for foreseeable dividends from the 2016 profit.
2   Excludes capitalised interest of £1.2 million for Group (2016: £nil) and £1.1 million for Bank (2016: £nil). Accrued interest is payable semi-annually 

and is therefore excluded from capital reserves.

Risk-weighted assets1 

Property Finance 

Business Finance 

Consumer Lending 

Other 

Operational risk 

Group 
2017 
£m 

Bank 
2017 
£m 

Group 
2016 
£m 

Bank 
2016 
£m

1,529.1   

1,529.1   

1,107.1   

1,107.1

967.2  

945.3  

1,019.7  

1,019.7

489.8  

489.8  

372.9  

372.9

71.6  

66.7  

66.9  

66.9

304.0  

304.5  

212.0  

212.0

Total risk-weighted assets 

3,361.7  

3,335.4  

2,778.6  

2,778.6

1  Risk-weighted assets are not covered by the External Auditor’s opinion.

160

Shawbrook Group plc Annual Report and Accounts 2017 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The regulatory capital reconciles to the total capital in the Group’s consolidated statement of financial position  
as follows:

Total regulatory capital 

Subordinated debt liability1 

Collective impairment allowance 

Intangible assets 

Foreseeable dividend2 

Total equity 

Group 
2017 
£m 

Bank 
2017 
£m 

Group 
2016 
£m 

Bank 
2016 
£m

642.7  

642.4  

454.6  

452.4

(74.2) 

(75.0) 

(75.3 ) 

(76.1 )

(11.1 ) 

65.7  

– 

(11.0 ) 

44.6  

– 

(8.7 ) 

59.9  

6.7  

(8.7 )

38.8

6.7

623.1   

601.0  

437.2  

413.1

1  Excludes capitalised interest of £1.2 million for Group (2016: £nil) and £1.1 million for Bank (2016: £nil). Accrued interest is payable semi-annually 

and is therefore excluded from capital reserves.

2  As required by Article 26(2) of the Capital Requirements Regulation, a deduction was made for foreseeable dividends from the 2016 profit.

The key capital ratios for the Group are presented below1:

Common Equity Tier 1 capital ratio 

Total Tier 1 capital ratio 

Total capital ratio 

Leverage ratio 

Group 
2017 

Bank 
2017 

Group 
2016 

12.9% 

12.9% 

13.3% 

16.6% 

16.7% 

13.3% 

19.1% 

19.3% 

16.4% 

9.4% 

9.5% 

7.8% 

Bank 
2016

13.2%

13.2%

16.3%

7.7%

1  The Group’s capital ratios are not covered by the External Auditor’s opinion.

The following table shows the movement in Total Tier 1 capital during the year:

Total Tier 1 capital at 1 January 

370.6  

367.6  

312.9  

308.6

Movement in Common Equity Tier 1 capital:

(Decrease)/increase in capital redemption reserve 

(183.1 ) 

7.5  

– 

4.8

Group 
2017 
£m 

Bank 
2017 
£m 

Group 
2016 
£m 

Bank 
2016 
£m

Movement in retained earnings:

Profit for the year 

Dividend paid 

Cancellation of capital redemption reserve 

Share-based payments 

Increase in intangible assets 

Decrease/(increase) in foreseeable dividend1 

Movement in Additional Tier 1 capital:

Increase in capital securities 

Total Tier 1 capital at 31 December 

61.2  

(6.8 ) 

183.1   

7.5  

(5.8 ) 

6.7  

74.9  

64.8  

66.1

(19.5 ) 

– 

– 

(5.8 ) 

6.7  

– 

– 

4.8  

(5.2 ) 

(6.7 ) 

–

–

–

(5.2 )

(6.7 )

124.0  

125.0  

– 

–

557.4  

556.4  

370.6  

367.6

1  As required by Article 26(2) of the Capital Requirements Regulation, a deduction was made for foreseeable dividends from the 2016 profit.

161

Strategic reportCorporate governanceFinancial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued
For the year ended 31 December 2017

31. Risk management continued

Leverage ratio1 

Total Tier 1 capital 

Exposure measure: 

Group 
2017 
£m 

Bank 
2017 
£m 

Group 
2016 
£m 

Bank 
2016 
£m

557.4  

556.4  

370.6  

367.6

Total regulatory statement of financial position assets (excluding derivatives)   

5,756.9  

5,699.6  

4,641.4  

4,619.8

Exposure value for securities financing transactions  

– 

– 

0.6  

Off-balance sheet items 

Exposure value for derivatives 

Other regulatory adjustments 

Total exposures 

Leverage ratio 

0.6

171.6

1.3

224.7  

224.7  

171.6  

2.2  

2.2  

1.3  

(65.7 ) 

(44.6 ) 

(59.9 ) 

(38.8 )

5,918.1   

5,881.9  

4,755.0  

4,754.5

9.4% 

9.5% 

7.8% 

7.7%

1  The Group’s leverage ratio is not covered by the External Auditor’s opinion.

Exposure values associated with derivatives and securities financing transactions have been reported in compliance 
with CRD IV rules. For purposes of the leverage ratio, the derivative measure is calculated as the replacement cost 
for the current exposure plus an add-on for future exposure and is not reduced for any collateral received or 
grossed up for collateral provided.

Off-balance sheet exposure comprises pipeline and committed facilities balances which have a credit conversion 
factor of medium risk attached to them.

Other regulatory adjustments comprise net replacement costs of derivatives and securities financing transactions 
to the leverage ratio exposure.

162

Shawbrook Group plc Annual Report and Accounts 2017 
 
 
 
 
 
 
 
 
 
 
32. Subsidiary companies

Accounting policy

Subsidiaries
Subsidiaries are entities controlled by the Group. The financial statements of the subsidiaries are included in the 
consolidated financial statements from the date that control commences until the date that control ceases.

The Company has the following subsidiary companies whose results are included in these consolidated  
financial statements: 

Country of 
incorporation 

Class of 
shares held 

Ownership  
% 

Principal 
activity

Shawbrook Bank Limited  
and its subsidiaries: 

England and Wales 

Ordinary 

Shawbrook International Limited 

Jersey 

Ordinary 

Shawbrook Buildings and Protection Limited 

England and Wales 

Ordinary 

Singers Corporate Asset Finance Limited 

England and Wales 

Ordinary 

Singers Healthcare Finance Limited 

England and Wales 

Ordinary 

Coachlease Limited 

Hermes Group Limited 

England and Wales 

Ordinary 

England and Wales 

Ordinary 

Singer & Friedlander Commercial Finance Limited 

Scotland 

Ordinary 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

Banking

Banking

FCA authorised 
introducer  
of insurance

Dormant

Dormant

Dormant

Dormant

Dormant

Link Loans Limited 

England and Wales 

Ordinary 

100% 

Non-trading

Centric Group Holdings Limited  
and its subsidiaries:

England and Wales 

Ordinary 

100% 

Dormant 

Centric Group Finance 2 Limited 

England and Wales 

Ordinary 

Centric Group Finance Limited 
and its subsidiaries:

England and Wales 

Ordinary 

Centric Commercial Finance Limited 

England and Wales 

Ordinary 

Centric SPV 1 Limited 

Centric SPV 2 Limited 

England and Wales 

Ordinary 

England and Wales 

Ordinary 

Resource Partners SPV Limited 

England and Wales 

Ordinary 

100% 

100% 

100% 

100% 

100% 

100% 

Dormant

Dormant 

Dormant

Dormant

Dormant

Dormant

All entities have the same registered address as the Company, except the following:

 ■ Shawbrook International Limited – 1st Floor Kensington Chambers, Kensington Place, St Helier, JE4 0ZE, Jersey; 

and

 ■ Singer & Friedlander Commercial Finance Limited – 8 Nelson Mandela Place, Glasgow, Scotland, G2 1BT.

163

Strategic reportCorporate governanceFinancial statements 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued
For the year ended 31 December 2017

33. Related party transactions
Related parties of the Group include Directors, key management personnel, or their close family members and 
entities which are controlled, jointly controlled or significantly influenced, or for which significant voting power  
is held, by Directors, key management personnel or their close family members.

Company
Movement in amounts owed by Group companies:

Balance at 1 January 

Issue of capital securities 

Investment in subsidiaries 

Dividend received from Shawbrook Bank Limited 

Professional fees and other costs 

Transfer of funds 

Balance at 31 December 

2017 
£m 

1.7  

125.0  

(125.0 ) 

19.2  

(17.8 ) 

(2.4 ) 

1.0  

2016 
£m

2.6

–

–

–

0.3

(1.2 )

1.7

In 2015, Shawbrook Group plc entered into a £75.0 million subordinated debt with its subsidiary Shawbrook Bank 
Limited. The terms and conditions mirror the subordinated debt listed by the Company on the London Stock 
Exchange on 28 October 2015 (see Note 26).

During 2017, Shawbrook Bank Limited issued £125.0 million Fixed Rate Reset Perpetual Additional Tier 1 Write  
Down Capital Securities. Following listing of the capital securities on the Irish Stock Exchange on 8 December 2017, 
Shawbrook Bank Limited issued the capital securities to Shawbrook Group plc on consistent terms as the listed 
capital securities (see Note 28).

Pollen Street Capital Limited is a private equity firm who, in conjunction with BC Partners LLP, are the ultimate 
controlling entities of the Company (see Note 36). Both Pollen Street Capital Limited and BC Partners LLP hold 
equal shareholdings in Marlin Bidco, the Parent of Shawbrook Group plc.

During 2017, the Group extended a €20.0 million revolving credit facility to Capitalflow (Asset Finance) DAC,  
which is 100% owned by PSC Nominee 3 Limited, a Pollen Street Capital Limited company. As of 31 December 2017, 
the balance outstanding was £5.8 million.

During 2017, the Group extended a senior revolving facility to 1st Stop Funding Limited, whose ultimate parent  
is 1st Stop Holdings Limited. 1st Stop Holdings Limited is 100% owned by PSC Nominee 3 Limited, a Pollen Street 
Capital Limited company. The balance outstanding at 31 December 2017 was £20.0 million (2016: £21.0 million).

Transactions with Directors 
The Directors of the Group declared and sold shares as part of the acquisition of the Group by Marlin Bidco  
which totalled 4,447,746 shares of four Directors and two closely associated persons. Lindsey McMurray and  
Cédric Durbourdieu are Directors of Marlin Bidco Limited the Group’s 100% Shareholder.

Transactions with key management personnel
Key management personnel are defined as the Executive Management team of Shawbrook Group plc  
excluding the Executive and Non-Executive Directors. The total remuneration which included short-term  
benefits and employer pension contributions totalled £5.0 million (2016: £2.4 million). Six members of the  
Executive Management team and two persons closely associated also declared and sold shares as part  
of the acquisition of the Group by Marlin Bidco which totalled 2,098,741 shares. 

164

Shawbrook Group plc Annual Report and Accounts 2017 
 
 
 
 
 
 
 
 
34. Capital commitments
The Group had capital commitments totalling £nil at 31 December 2017 (2016: £0.3 million). 

35. Contingent liabilities and guarantees

Accounting policies

Financial guarantee contracts
Liabilities under financial guarantee contracts which are not classified as insurance contracts are recorded 
initially at their fair value, which is generally the fee received or the present value of the fee receivable. 
Subsequently, financial guarantee liabilities are measured at the higher of the initial fair value, less cumulative 
amortisation, and the best estimate of the expenditure required to settle the obligations.

Contingent liabilities
Contingent liabilities, which includes contingent liabilities related to legal proceedings or regulatory matters, 
are possible obligations that arise from past events whose existence will be confirmed only by the occurrence, 
or non-occurrence, of one or more uncertain future events not wholly within the control of the Group. 
Alternatively, they are present obligations that have arisen from past events but are not recognised because  
it is not probable that settlement will require the outflow of economic benefits, or because the amount of the 
obligations cannot be reliably measured. Contingent liabilities are not recognised in the financial statements 
but are disclosed, unless the probability of settlement is remote.

Financial guarantee contracts
In 2015, the Group entered into a financial guarantee contract to an amount of £2.5 million. This contract is a 
continuous obligation which may be terminated by the Group on giving three months written notice. The contract  
is fully collateralised through a first fixed charge over a blocked deposit account to an amount of £2.5 million. 

Contingent liabilities
Part of the Group’s business is regulated by the Consumer Credit Act (CCA), which contains very detailed  
and highly technical requirements. The Group continues to commission external reviews of its compliance  
with the CCA and other consumer regulations. The Group has identified some areas of potential non-compliance, 
although these are not considered to be material. While the Group considers that no material present obligation  
in relation to non-compliance with the CCA and other consumer regulations is likely, there is a risk that the 
eventual outcome may differ.

The Group’s Consumer Lending division is exposed to risk under Section 75 CCA, in relation to any misrepresentations 
or breaches of contract by suppliers of goods and services to customers where the purchase of those goods and 
services is financed by the Group. While the Group would have recourse to the supplier in the event of such liability, 
if the supplier becomes insolvent then that recourse would have limited value. 

In 2017, the Group’s Consumer Lending division has seen an increase in the number of customer complaints 
relating to the provision of solar panels by certain suppliers. These complaints relate either to the quality of  
the panels or to representations allegedly made by suppliers as to the expected financial performance of the 
panels and the Group investigates each complaint on its individual merits.

165

Strategic reportCorporate governanceFinancial statementsNotes to the financial statements continued
For the year ended 31 December 2017

36. Ultimate parent company
The Company was acquired by Marlin Bidco Limited on 31 August 2017 and was removed from the Official List  
and trading cancelled on the London Stock Exchange on 24 August 2017. Marlin Bidco Limited is a company jointly 
owned by PSCM Pooling LP and Marlinbass Limited which are investment vehicles of Pollen Street Capital Limited 
and BC Partners LLP respectively. 

The largest company in which the results of the Group are consolidated is that headed by Shawbrook Group plc, 
incorporated in England and Wales. No other financial statements include the results of the Group.

37. Country-by-country reporting 

The Capital Requirements (country-by-country reporting) Regulations 2013 came into effect on 1 January 2014 
and place certain reporting obligations on financial institutions that are within the scope of CRD IV.

The objective of the country-by-country reporting requirements is to provide increased transparency regarding 
the source of the financial institution’s income and locations of its operations.

Shawbrook Group plc and its subsidiaries are all UK or Channel Island registered entities, the activities of which 
are disclosed in Note 32.

The Group’s net operating income, profit before taxation, income tax charge, tax paid and number of full-time 
equivalent employees were:

Net operating income (£m) 

Profit before tax (£m) 

Income tax charge (£m) 

Tax paid (£m) 

Average number of employees on a full-time equivalent basis 

The Group did not receive any public subsidies.

2017 

2016

238.7  

209.6

86.5  

25.3  

29.6  

671 

88.2

23.4

20.4

569

38. Post-balance sheet events
On 23 February 2018, the Group received confirmation of an interim payment of £4.95 million relating to the 
Group’s insurance claim in respect of the controls breach identified in the Business Finance division in H1 2016, 
which will be paid subject to verification of the quantum of the claimed losses. The Group’s insurers confirmed  
that the Group’s insurance claim is covered in principle under the policy, but insurers are still considering certain 
aspects of the Group’s claim before the final settlement amount can be determined.

There have been no other significant events between 31 December 2017 and the date of approval of the financial 
statements which would require a change to or additional disclosure in the financial statements.

166

Shawbrook Group plc Annual Report and Accounts 2017 
 
 
 
 
 
Glossary

Average principal employed

Basel III 

Calculated as the average of monthly closing loans and advances 
to customers, net of impairment provision, from the Group’s 
financial reporting and management information systems, 
including operating leases, which are classified as property,  
plant and equipment in the Group’s financial statements. 

Global regulatory standard on bank capital adequacy, stress 
testing and market and liquidity proposed by the Basel Committee 
on Banking Supervision in 2010. It aims to strengthen regulation, 
supervision and risk management in the banking sector.

Basis point (bps) 

One hundredth of a percent (0.01%). 100 basis points is 1%.  
It is used in quoting interest rates or yields on securities.

Board 

The Board of Directors of Shawbrook Group plc.

Buy-to-let (BTL) mortgages

BTL mortgages are those mortgages offered to customers 
purchasing residential property as a rental investment.

Capital Requirements Regulation (CRR)

The European Union has implemented the Basel III capital 
proposals through the Capital Requirements Regulation (CRR)  
and the Capital Requirements Directive (CRD), collectively known 
as CRD IV. CRD IV was implemented on 1 January 2014.

CCA

CGU

Code

Common Equity Tier 1 (CET1) capital

Consumer Credit Act.

Cash generating unit.

The FRC’s UK Corporate Governance Code (2016 edition).

The highest quality form of capital under CRD IV that comprises 
common shares issued and related share premium, retained 
earnings and other reserves excluding the cash flow hedging 
reserve, less specified regulatory adjustments.

Common Equity Tier 1 (CET1)  
capital ratio

The CET 1 capital ratio is calculated as CET1 capital divided by 
risk-weighted assets.

Cost of risk

Cost to income ratio

CRD

CRD IV

Cost of risk is calculated as impairment losses on financial assets 
divided by average principal employed.

Cost to income ratio is calculated as administrative expenses  
plus provisions for liabilities and charges, divided by net  
operating income.

Capital Requirements Directive.

In June 2013, the European Commission published legislation for  
a CRD and CRR which form the CRD IV package. The package 
implements the Basel III proposals in addition to the inclusion of 
new proposals on sanctions for non-compliance with prudential 
rules, corporate governance and remuneration. The rules are 
implemented in the UK via the PRA policy statement PS7/13 and 
came into force from 1 January 2014, with certain sections subject 
to transitional phase in.

CSR

Corporate Social Responsibility.

167

Strategic reportCorporate governanceFinancial statementsGlossary continued

Customer deposits

Customer loans

Deferred tax assets

Monies deposited by individuals and companies that are not credit 
institutions. Such funds are recorded as liabilities in the Group’s 
statement of financial position.

Loans and advances to customers, net of impairment provision and 
including operating leases, which are classified as property, plant 
and equipment in the Group’s financial statements.

Income taxes recoverable in future periods as a result of deductible 
temporary differences (temporary differences between the 
accounting and tax base of an asset or liability that will result in tax 
deductible amounts in future periods) and the carry forward of tax 
losses and unused tax credits.

ECL

Expected credit loss.

Effective interest rate (EIR)  
Effective interest rate method (EIRM)

The EIRM calculates the amortised cost of a financial asset or 
financial liability, and allocates the interest income over the 
relevant period. The EIR is the rate that exactly discounts estimated 
future cash receipts through the expected life of the financial asset 
or financial liability. Calculation of the EIR takes into account all 
contractual terms of the financial instrument but includes all 
amounts received or paid that are an integral part of the overall 
return, direct incremental transaction costs related to the 
acquisition or issue of a financial instrument and all other 
premiums and discounts. 

Encumbrance

The use of assets to secure liabilities, such as by way of a lien  
or charge. 

EPS

Earnings per share.

Exposure at default

Fair value

Financial Services  
Compensation Scheme  
(FSCS)

Forbearance

An estimate of the amount expected to be owed by a customer  
at the time of a customer’s default.

The amount for which an asset could be exchanged, or a liability 
settled, between willing parties in an arm’s length transaction. 

The FSCS is the UK’s independent statutory compensation fund  
for customers of authorised financial service firms and pays 
compensation if a firm is unable to pay claims against it. The FSCS 
is funded by management expenses levies and, where necessary, 
compensation levies on the authorised firms. 

Forbearance takes place when a concession is made on the 
contractual terms of a loan in response to borrowers’ financial 
difficulties. Forbearance options are determined by assessing  
the customer’s personal circumstances.

FRC

Financial Reporting Council.

Full-time employee

A full-time employee is one that works a standard five-day week. 
The hours worked by part-time employees are measured against 
this standard and accumulated along with the number of full-time 
employees and counted as full-time equivalents. 

168

Shawbrook Group plc Annual Report and Accounts 2017Funding for Lending Scheme (FLS)

FVOCI

FVTPL

Gross asset yield

Group

HIL

HOL

IAS

IASB

ICG

IFRS

Impaired assets

Impairment allowance

Instalment credit agreement

Interest rate risk

Internal Capital Adequacy  
Assessment Process (ICAAP)

The Bank of England launched the FLS in 2012 to allow banks and 
building societies to borrow from the Bank of England at cheaper 
than market rates for up to four years. This was designed to increase 
lending to businesses by lowering interest rates and increasing 
access to credit. 

Fair value through other comprehensive income.

Fair value through profit or loss.

Gross asset yield is calculated as the sum of interest and similar 
income, net income from operating leases, net fee and commission 
income and fair value gains/(losses) on financial instruments 
divided by average principal employed.

The Company and its subsidiaries.

Home Improvement Loan.

Holiday Ownership Loan.

International Accounting Standard.

International Accounting Standards Board.

Individual Capital Guidance.

International Financial Reporting Standards.

Loans that are in arrears or where there is objective evidence of 
impairment and where the carrying amount of the loan exceeds  
the expected recoverable amount. This definition also includes 
unsecured loans in the Consumer Lending division that are more 
than 90 days in arrears and carry identified impairment that is 
calculated on a collective basis. 

The impairment allowance includes allowances against loans  
that have been individually impaired and those that are subject 
to collective impairment. 

An instalment credit agreement is an agreement similar in  
nature to a hire purchase agreement or otherwise known as  
a rent-to-own agreement.

The risk of a reduction in the present value of the current statement 
of financial position or earnings as a result of adverse movement in 
interest rates.

The Group’s own assessment, based on Basel III requirements, of 
the levels of capital that it needs to hold in respect of its regulatory 
capital requirements (for credit, market and operational risks) and 
for other risks including stress events as they apply on a solo level 
and on a consolidated level. 

169

Strategic reportCorporate governanceFinancial statementsGlossary continued

Internal Liquidity Adequacy  
Assessment Process (ILAAP)

Leverage ratio

Liability yield

The Group’s own assessment of its overall liquidity adequacy and in 
particular the level of liquidity resources it requires to meet its 
liabilities as they fall due even under stressed conditions, in 
accordance with the PRA’s liquidity rules under PS11/15.

The leverage ratio is calculated Common Equity Tier 1 capital 
divided by the sum of total assets (excluding intangible assets and 
include adjustments for certain off-balance sheet items such as 
pipeline and undrawn collateral). 

Liability yield is calculated as interest expense and similar charges 
divided by average principal employed.

LIBOR (London Inter-Bank  
Offered Rate)

The interest rate participating banks offer to other banks for loans 
on the London market. 

Loss given default

Management expenses ratio

The estimated loss that will arise if a customer defaults. It is 
calculated after taking account of credit risk mitigation and 
includes the cost of recovery. 

Management expenses ratio is calculated as administrative 
expenses plus provisions for liabilities and charges, divided by 
average principal employed.

MREL

Minimum Requirements for Eligible Liabilities.

Neither past due nor impaired

Net interest income

Net interest margin (NIM)

Net stable funding ratio

Past due

Past due but not impaired

PD

Pillar 1

PRA

170

Loans that are not in arrears and which do not meet the impaired 
asset definition. This segment can include assets subject to 
forbearance solutions. 

The difference between interest received on assets and interest 
paid on liabilities.

Calculated as net operating income divided by average  
principal employed.

The ratio of available stable funding required to support the assets 
and activities over the medium term as set out by the Basel III 
requirements and implemented by the European Banking Authority 
and the PRA.

A loan is considered past due when the borrower has failed to make 
a payment under the terms of the loan agreement. This may also 
include loans past maturity where an outstanding balance exists.

Loans past due but not impaired consist predominantly of loans in 
Property Finance and Business Finance that are impaired. This 
definition also included unsecured loans in the Consumer Lending 
Division that are past due but not more than 90 days.

Probability of default.

The part of the Basel framework that sets outs the rules that govern 
the calculation of Minimum capital requirements for credit, market 
and operational risks.

Prudential Regulation Authority.

Shawbrook Group plc Annual Report and Accounts 2017RAS

RBC

Risk Appetite Statement.

Regional Business Centres.

Recovery Plan and Resolution Pack

Repurchase agreements or ‘Repos’

The Bank Recovery and Resolution Directive establishes a common 
approach to the recovery and resolution of banks and investment 
firms. The Group’s recovery plan enables the Board and Senior 
Management to manage a crisis which may threaten the capital 
and/or liquidity adequacy of the Bank, or its ultimate viability. The 
objective of the plan is to put in place measures (recovery options) 
to restore capital, liquidity or profitability so that the Bank can 
operate sustainably and viably. The Group’s resolution pack lays out 
the information required to support effective resolution planning. 
The requirements for the Recovery Plan and Resolution Pack are set 
out in supervisory statement SS18/13 and SS19/13 respectively. 

An agreement where one party, the seller, sells a financial asset  
to another party, the buyer, at the same time the seller agrees to 
reacquire and the buyer to resell the asset at a later date. From the 
seller’s perspective, such agreements are repurchase agreements 
(repos) and from the buyer’s perspective they are reverse 
repurchase agreements (reverse repos). 

Return on lending assets

Return on lending assets before tax is calculated as profit/(loss) 
before taxation divided by average principal employed. 

Return on tangible equity (RoTE)

Risk-weighted assets

RMF

SAF

Secured lending

SF

SIL

SME

SPPI

Standardised approach

Return on tangible equity is calculated as profit for the year 
attributable to owners divided by average tangible equity. Average 
tangible equity is calculated as total equity less intangible assets at 
the beginning of a period plus total equity less intangible assets at 
the end of the period, divided by two. 

A measure of a bank’s assets adjusted for their associated risks. Risk 
weightings are established in accordance with PRA rules and are 
used to assess capital requirements and adequacy under Pillar 1.

Risk Management Framework.

Structured Asset Finance.

Lending on which the borrower uses collateral such as equity in  
their home.

Structured Finance.

Shawbrook International Limited.

Small to medium enterprises.

Solely payments of principal and interest.

In relation to credit risk, a method for calculating credit risk capital 
requirements using External Credit Assessment Institutions ratings 
of obligators (where available) and supervisory risk weights. In 
relation to operational risk, a method of calculating the operational 
risk capital requirement by the application of a supervisory defined 
percentage charge to the gross income of specified business lines.

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Strategic reportCorporate governanceFinancial statementsGlossary continued

Stress testing

Term Funding Scheme (TFS)

Tier 1 capital

Stress and scenario testing is the term used to describe techniques 
where plausible events are considered as vulnerabilities to 
ascertain how this will impact the capital or liquidity resources 
which are required to be held. 

The Bank of England launched the TFS in 2016 to allow banks and 
building societies to borrow from the Bank of England at rates close 
to Bank base rate. This is designed to increase lending to businesses 
by lowering interest rates and increasing access to credit.

A measure of banks financial strength defined by the PRA. It 
captures Common Equity Tier 1 capital plus other Tier 1 securities  
in issue, but is subject to a deduction in respect of material holdings 
in financial companies. 

Tier 1 capital ratio 

Tier 1 capital as a percentage of risk-weighted assets.

Tier 2 capital

Total capital ratio

A further component of regulatory capital defined by the PRA.  
It comprises eligible collective assessed impairment allowances 
under CRD IV. 

The total capital ratio is calculated as total regulatory capital 
divided by risk-weighted assets.

TSR

Total Shareholder return.

Unencumbered assets

Assets that are readily available to secure funding or to meet 
collateral requirements, and assets that are not subject to any 
restrictions but are not readily available for use. 

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Shawbrook Group plc Annual Report and Accounts 2017Shawbrook Group plc, Lutea House, Warley Hill Business Park, The Drive, Great Warley, Brentwood, Essex, CM13 3BE.
Registered in England – Company Number 07240248. Authorised by the Prudential Regulation Authority and regulated  
by the Financial Conduct Authority and the Prudential Regulation Authority.

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Shawbrook Group plc Annual Report and Accounts 2017