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Shenandoah Telecommunications Company

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FY2022 Annual Report · Shenandoah Telecommunications Company
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UNITED STATES OF AMERICA
SECURITIES AND EXCHANGE COMMISSION
Washington, D. C. 20549
FORM 10-K

(Mark One)

☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2022

☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from__________ to __________

Commission File No.: 000-09881

SHENANDOAH TELECOMMUNICATIONS COMPANY

(Exact name of registrant as specified in its charter)

Virginia
(State or other jurisdiction of incorporation or organization)

54-1162807
(I.R.S. Employer Identification No.)

500 Shentel Way, Edinburg, Virginia    22824
(Address of principal executive offices)  (Zip Code)
(540) 984-4141  (Registrant's telephone number, including area code) 

SECURITIES REGISTERED PURSUANT TO SECTION 12(B) OF THE ACT:

Common Stock (No Par Value)
(Title of Class)

SHEN
(Trading Symbol)

NASDAQ Global Select Market
(Name of Exchange on which Registered)

50,204,452
(The number of shares of the registrant's common stock outstanding on February 16, 2023)

SECURITIES REGISTERED PURSUANT TO SECTION 12(G) OF THE ACT: NONE

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes ☒    No  ☐
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange Act.  Yes ☐  No  ☒
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file
such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes ☒    No ☐
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter
period that the registrant was required to submit and post such files). Yes ☒    No ☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company.  See the definitions of “large accelerated filer,” “accelerated filer,”
“smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.                  
Large accelerated filer ☒           Accelerated filer ☐             Non-accelerated filer ☐            Smaller reporting company ☐ Emerging growth company ☐
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange
Act. ☐
Indicate by check mark whether the registrant has filed a report on and attestation to its management's assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C 7262(b))
by the registered public accounting firm that prepared or issued its audit report. Yes ☒    No ☐
If securities are registered pursuant to Section 12(b) of the Exchange Act, indicate by check mark whether the financial statements of the registrant included in the filing reflect the correction of an error to previously issued financial statements. ☐
Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive-based compensation received by any of the registrant’s executive officers during the relevant recovery period pursuant to §
240.10D-1(b). ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  Yes ☐    No  ☒
The aggregate market value of the registrant’s voting stock held by non-affiliates of the registrant at June 30, 2022 based on the closing price of such stock on the Nasdaq Global Select Market on such date was approximately $0.8 billion.

DOCUMENTS INCORPORATED BY REFERENCE
Portions of the registrant’s definitive proxy statement relating to its 2023 annual meeting of shareholders (the “2023 Proxy Statement”) are incorporated by reference into Part III of this Annual Report on Form 10-K where indicated. The 2023 Proxy
Statement will be filed with the U.S. Securities and Exchange Commission within 120 days after the end of the fiscal year to which this report relates.
Auditor Name:

Fort Lauderdale, Florida

Auditor Location:

Auditor Firm ID:

RSM US LLP

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SHENANDOAH TELECOMMUNICATIONS COMPANY
TABLE OF CONTENTS

Business
Risk Factors
Unresolved Staff Comments
Properties
Legal Proceedings

PART I

PART II

Market for the Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities
[Reserved]
Management's Discussion and Analysis of Financial Condition and Results of Operations
Quantitative and Qualitative Disclosures About Market Risk
Financial Statements and Supplementary Data
Changes in and Disagreements with Accountants on Accounting and Financial Disclosure
Controls and Procedures
Other Information
Disclosure Regarding Foreign Jurisdictions that Prevent Inspections

Directors, Executive Officers and Corporate Governance
Executive Compensation
Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
Certain Relationships, Related Transactions and Director Independence
Principal Accounting Fees and Services

PART III

Exhibits and Financial Statement Schedules
Form 10-K Summary

PART IV

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CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING STATEMENTS:

PART I

This  annual  report  includes  forward-looking  statements  within  the  meaning  of  Section  27A  of  the  Securities  Act  of  1933,  as  amended  (the  “Securities  Act”),  and  Section  21E  of  the  Securities
Exchange Act of 1934, as amended (the “Exchange Act”), regarding, among other things, our plans, strategies and prospects, both business and financial including, without limitation, the forward-
looking statements set forth in Part I. Item 1, under the heading “Business” and in Part II. Item 7, under the heading “Management’s Discussion and Analysis of Financial Condition and Results of
Operations” in this annual report. Although we believe that our plans, intentions and expectations reflected in or suggested by these forward-looking statements are reasonable, we cannot assure you
that we will achieve or realize these plans, intentions or expectations. Forward-looking statements are inherently subject to risks, uncertainties and assumptions, including, without limitation, the
factors described in Part I. Item 1A, under “Risk Factors” and in Part II. Item 7, under the heading, “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in this
annual report. Many of the forward-looking statements contained in this annual report may be identified by the use of forward‑looking words such as “believe,” “expect,” “anticipate,” “should,”
“planned,”  “will,”  “may,”  “intend,”  “estimated,”  “aim,”  “on  track,”  “target,”  “opportunity,”  “tentative,”  “positioning,”  “designed,”  “create,”  “predict,”  “project,”  “initiatives,”  “seek,”  “would,”
“could,” “continue,” “ongoing,” “upside,” “increases” and “potential,” among others. Important factors that could cause actual results to differ materially from the forward-looking statements we
make in this annual report are set forth in this annual report and in other reports or documents that we file from time to time with the SEC, and include, but are not limited to:

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our ability to sustain and grow revenues and cash flow from operations by offering broadband internet, video, voice, cell tower space, fiber optic network services and other services to
residential and commercial customers, to adequately meet the customer demands in our service areas and to maintain and grow our customer base, particularly in the face of increasingly
aggressive competition, the need for innovation and the related capital expenditures;
the  impact  of  competition  from  other  market  participants,  including  but  not  limited  to  fiber  to  the  home  (“FTTH”)  providers,  incumbent  telephone  companies,  direct  broadcast  satellite
(“DBS”)  operators,  wireless  broadband  and  telephone  providers,  digital  subscriber  line  (“DSL”)  providers,  incumbent  cable  providers,  video  provided  over  the  Internet  by  (i)  market
participants that have not historically competed in the multichannel video business, (ii) traditional multichannel video distributors, and (iii) content providers that have historically licensed
cable networks to multichannel video distributors, and providers of advertising over the Internet;
the ability to acquire fiber optic cable, consumer premise equipment, and other materials and equipment in a timely manner needed to expand our network and customer base and maintain
our current operations;
the availability of cash on hand and access to capital to fund the growth of capital expenditures needed to execute our business plan;
natural disasters, pandemics and outbreaks of contagious diseases and other adverse public health developments, such as COVID-19;
general business conditions, inflation, economic uncertainty or downturn, unemployment levels and the level of activity in the housing sector;
our ability to obtain programming at reasonable prices or to raise prices to offset, in whole or in part, the effects of higher programming costs;
our ability to develop and deploy new products and technologies including mobile products and any other consumer services and service platforms;
any events that disrupt our networks, information systems or properties and impair our operating activities or our reputation;
the ability to retain and hire key personnel; and
our ability to comply with all covenants in our credit facility, any violation of which, if not cured in a timely manner, could trigger an event of default.

All forward-looking statements attributable to us or any person acting on our behalf are expressly qualified in their entirety by this cautionary statement. We are under no duty or obligation to update
any of the forward-looking statements after the date of this annual report.

Unless we indicate otherwise, references in this report to “we,” “us,” “our,” “Shentel” and “the Company” means Shenandoah Telecommunications Company and its subsidiaries.

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ITEM 1. BUSINESS

Our Company

Shenandoah Telecommunications Company (“Shentel”, “we”, “our”, “us”, or the “Company”), provides broadband services through its high speed, state-of-the-art fiber-optic and cable
networks to customers in the Mid-Atlantic United States. The Company's services include: broadband internet, video, and voice; fiber-optic Ethernet, wavelength and leasing; and tower
colocation  leasing.  The  Company  owns  an  extensive  regional  network  with  over  8,300  route  miles  of  fiber  and  over  220  macro  cellular  towers.  For  more  information,  please  visit
www.shentel.com.

Description of Business

Broadband Reporting Segment

Our Broadband segment provides broadband internet, video and voice services to residential and commercial customers in portions of Virginia, West Virginia, Maryland, Pennsylvania, and
Kentucky, via fiber optic services under the brand name of Glo Fiber and hybrid fiber coaxial cable under the brand name of Shentel. The Broadband segment also leases dark fiber and
provides Ethernet and wavelength fiber optic services to enterprise and wholesale customers throughout the entirety of our service area under the brand names of Glo Fiber Enterprise and
Glo Fiber Wholesale. The Broadband segment also provides voice and data services to customers in Virginia’s Shenandoah County and portions of adjacent counties as a Rural Local
Exchange Carrier (“RLEC”). These integrated networks are connected by an approximately 8,300 fiber route mile network. The Broadband segment served 220,856 Revenue Generating
Units (“RGUs”) at December 31, 2022, representing an increase of 9.2%, from December 31, 2021. 

Tower Reporting Segment

Our Tower segment owns over 220 macro cell towers and leases colocation space on the towers to wireless communications providers. Substantially all of our owned towers are built on
ground that we lease from the respective landlords.

Competition

Broadband competition
As the incumbent cable provider passing over 212,000 homes, we compete directly against the incumbent local telephone companies in 100% of our passings that provide DSL data and
voice services over hybrid fiber and copper-based networks, a broadband overbuilder provider in approximately 13% of our passings that provision broadband service over hybrid fiber
coaxial cable or fiber optics networks and indirectly from wireless substitution as the bandwidth speeds from wireless providers have increased with network upgrades to 5  generation
technology.  Our  FTTH  service  passes  over  147,000  homes  and  competes  against  the  incumbent  local  telephone  companies'  DSL  and  voice  services  via  hybrid  fiber  and  copper-based
networks and the incumbent cable companies' broadband service utilizing hybrid fiber coaxial networks.

th

Competition is also intense and growing in the market for video services. Incumbent cable television companies, which have historically provided video service, face competition from
direct broadcast satellite providers such as Dish and DirecTV and on-line video services, such as Netflix, YouTube TV, Hulu, Disney and Amazon. Our ability to compete effectively with
our competitors in video will depend, in part, on price, content cost and variety, service quality and the convenience of our service offerings.

A continuing trend toward consolidation, mergers, acquisitions and strategic alliances in the telecommunications industry could also increase the level of competition we face by further
strengthening of our competitors.

Tower competition
We compete with other public tower companies, such as American Tower Co., Crown Castle International Corp., SBA Communications Corp., and private tower companies, private equity
sponsored firms, carrier-affiliated tower companies, and owners of other alternative structures. We believe that site location and capacity, price, and leasing

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terms have been, and will continue to be, significant competitive factors affecting owners, operators and managers of communications sites.

Regulation

Our operations are subject to regulation by the Federal Communications Commission (“FCC”), the Virginia State Corporation Commission (“VSCC”), the West Virginia Public Service
Commission,  the  Maryland  Public  Service  Commission,  the  Pennsylvania  Public  Utility  Commission,  the  Kentucky  Public  Service  Commission  and  other  federal,  state,  and  local
governmental agencies. The laws governing these agencies, and the regulations and policies that they administer, are subject to constant review and revision, and some of these changes
could have material impacts on our revenues and expenses.

Regulation of Broadband Internet and Cable Video Services

We provide broadband internet, video, voice and fiber services to residential and business customers in franchise areas covering portions of Virginia, West Virginia, western Maryland,
central Pennsylvania and eastern Kentucky.

The provision of cable service generally is subject to regulation by the FCC, and cable operators typically also must comply with the terms of the franchise agreement between the cable
operator and the state or local franchising authority. Some states, including Virginia and West Virginia, have enacted regulations and franchise provisions that also can affect certain aspects
of a cable operator’s operations. Our business can be significantly impacted by changes to the existing regulatory framework, whether caused by legislation or administrative or judicial
actions.

The FCC originally classified broadband Internet access services, such as those we offer, as an information service, which by law exempts the service from traditional common carrier
communications laws and regulations. In 2015, the FCC determined that broadband Internet access services, such as those we offer, were a form of telecommunications service under the
Communications Act of 1934, as amended (the “Communications Act”), and, on that basis, imposed rules (commonly referred to as “Net Neutrality” rules) banning service providers from
blocking access to lawful content, restricting data rates for downloading lawful content, prohibiting the attachment of non-harmful devices, giving special transmission priority to affiliates,
and offering third parties the ability to pay for priority routing. The 2015 rules also imposed a transparency requirement, i.e., an obligation to disclose all material terms and conditions of
our service to consumers.

In 2017, the FCC adopted an order repudiating its treatment of broadband as a telecommunications service, reclassifying broadband as an information service, and eliminating the 2015
rules other than the transparency requirement, which was eased in significant ways. The FCC also ruled that state regulators may not impose obligations similar to federal obligations that
the FCC removed. In 2019, the U.S. Court of Appeals for the District of Columbia upheld the information service reclassification, but vacated the FCC’s blanket prohibition of state utility
regulation of broadband services. The court left open the possibility that individual state laws could still be deemed preempted on a case-by-case basis if it is shown that they conflict with
federal law. In October 2020 the FCC, responding to the court’s remand order, issued a further decision clarifying certain aspects of its earlier order. In this decision the FCC re-classified
broadband internet access service as an unregulated information service, thus eliminating all federal regulatory “network neutrality” obligations beyond requiring broadband providers to
accurately disclose network management practices, performance, and commercial terms of service. These issues may be revisited by the FCC in the current or future administrations. At
the same time, several states (including California, but not anywhere we operate) have adopted state obligations replacing the Internet access (“Net Neutrality” type) obligations that the
FCC removed, and we expect that additional states will consider the imposition of new regulations on Internet services like those that we offer. For example, New York adopted legislation
that would have required Internet service providers to offer a discounted Internet service to qualifying low-income consumers, but a federal district judge enjoined enforcement as likely to
be deemed rate regulation of Internet service that would be preempted by federal law. Other state laws and regulations may be adopted in the future, but will likely be subject to legal
challenges. California’s legislation has been challenged in court. We cannot predict how any such state legislation and court challenges will be resolved. Various governmental jurisdictions
are also considering additional regulations in these and other areas, such as privacy, pricing, service and product quality, imposition of local franchise fees on Internet-related revenue and
taxation. The adoption of new Internet regulations or the adaptation of existing laws to the Internet, including potential liability for the infringing activities of Internet subscribers, could
adversely affect our business.

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Moreover,  irrespective  of  these  cases,  and  as  recent  history  has  shown,  it  is  possible  that  the  FCC  might  further  revise  its  approach  to  broadband  Internet  access  in  the  future,  or  that
Congress might enact legislation affecting the rules applicable to the service.

As the Internet has matured, it has become the subject of increasing regulatory interest. Congress and Federal regulators have adopted a wide range of measures directly or potentially
affecting Internet use. The adoption of new Internet regulations or policies could adversely affect our business.

On  January  29,  2015,  the  FCC,  in  a  nation-wide  proceeding  evaluating  whether  advanced  broadband  is  being  deployed  in  a  reasonable  and  timely  fashion,  increased  the  minimum
connection speeds required to qualify as advanced broadband service to 25 Mbps for downloads and 3 Mbps for uploads. As a result, the FCC concluded that advanced broadband was not
being  sufficiently  deployed  and  initiated  a  new  inquiry  into  what  steps  it  might  take  to  encourage  broadband  deployment.  This  action  may  lead  the  FCC  to  adopt  additional  measures
affecting our broadband business. The FCC has ongoing proceedings to allocate additional spectrum for advanced wireless service, which could provide additional wireless competition to
our broadband business.

Federal and state governments have launched numerous programs to provide subsidies for the construction of high-speed broadband facilities to unserved homes that do not have access to
broadband service of 25 Mbps for downloads and 3 Mbps for uploads. The largest of these is the recently enacted $42.5 billion appropriation in the Infrastructure Investment and Jobs Act
for  broadband  construction  and  adoption  programs  that  prioritize  currently  unserved  areas.  In  addition,  funding  from  the  American  Rescue  Plan  Act,  the  Coronavirus  Aid,  Relief,  and
Economic  Security  Act,  and  the  FCC’s  Rural  Digital  Opportunities  Fund,  and  state  programs  such  as  the  Virginia  Telecommunications  Initiative  (“VATI”),  Maryland  Network
Infrastructure Grant Program and West Virginia Broadband Development Fund are likely to subsidize broadband construction to unserved homes.

On January 30, 2020, the FCC adopted an order approving the Rural Digital Opportunity Fund (“RDOF”) to disburse $20.4 billion over the course of ten years to subsidize the deployment
of networks for the provision of high-speed broadband internet access and voice services in unserved areas via a reverse auction, some of which may be directed to competitive providers
in some of the states in which we operate. We prevailed as a winning bidder in the auction for certain areas subject to further FCC review of the Company’s long-form application and
supporting materials. Subsequent to the auction and prior to completing the long-form application, the Company filed a request with the FCC declining most of the RDOF grants and
seeking relief from the related obligations to build networks in certain areas that will soon be, or already are, served by other broadband providers. We may be subject to penalties or other
adverse action if the FCC does not grant the requested relief. Our remaining RDOF award, excluding awards declined, is $0.9 million to serve approximately 900 unserved homes. The
Company expects to fulfill its obligation during the period from 2023 to 2025.

In  2021,  Congress  passed  the  America  Rescue  Plan  Act  to  subsidize  the  deployment  of  high-speed  broadband  internet  access  in  unserved  areas.  We  were  awarded  approximately  $71
million in grants to serve approximately 23,600 unserved homes in the states of Virginia, West Virginia and Maryland. The grants will be paid to the Company as certain milestones are
completed. The Company expects to fulfill its performance obligations during the period from 2023 to 2025.

In  November  2021,  Congress  passed  the  Infrastructure  Investment  and  Jobs  Act  that  will  provide  an  additional  $42.5  billion  to  states  to  fund  broadband  construction  and  adoption
programs that prioritize the expansion of high-speed broadband to unserved homes across the country. The allocation of the federal funds to the states and the process to award the grants is
being developed.

With the influx of government grants now available to subsidize broadband FTTH construction to unserved areas, we ceased our Beam fixed wireless network, operations and services in
2022 as it was not designed to compete against the faster broadband services offered by fiber networks. We incurred $12.4 million in impairment, accelerated depreciation and restructuring
charges in 2022 as a result.

Pricing and Packaging. Our video and broadband internet services are not subject to rate regulation. In December 2020 these services became subject to a federal law requiring itemization
of certain charges in notices and invoices to customers, and we must also comply with generally-applicable marketing and advertising requirements. Congress and the FCC from time to
time have considered imposing new pricing, packaging and consumer protection restrictions on cable operators. We cannot predict whether or when any such new marketing restrictions
may be imposed on us or what effect they would have on our ability to provide cable service.

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Must-Carry/Retransmission Consent. Local broadcast television stations can require a cable operator to carry their signals pursuant to federal “must-carry” requirements. Alternatively,
local television stations may require that a cable operator obtain “retransmission consent” for carriage of the station’s signal, which can enable a popular local television station to obtain
concessions from the cable operator for the right to carry the station’s signal. Although some local television stations today are carried by cable operators under the must-carry obligation,
popular broadcast network affiliated stations, such as ABC, CBS, FOX, CW and NBC, typically are carried pursuant to retransmission consent agreements. The retransmission consent
costs  charged  by  broadcast  networks  affiliate  stations  have  increased  dramatically  over  the  past  decade.  We  cannot  predict  the  extent  to  which  such  retransmission  consent  costs  may
increase in the future or the effect such cost increases may have on our ability to provide cable service.

Copyright Fees. Cable operators pay compulsory copyright fees, in addition to possible retransmission consent fees, to retransmit broadcast programming. Although the cable compulsory
copyright license has been in place for more than 45 years, there have been legislative and regulatory proposals to modify or even replace the compulsory license with privately negotiated
licenses. We cannot predict whether such proposals will be enacted and how they might affect our business.

Programming  Costs.  Non-broadcast  channels  (including  satellite-delivered  cable  programming,  such  as  ESPN,  HBO  and  the  Discovery  Channel)  are  not  subject  to  must-
carry/retransmission consent regulations or a compulsory copyright license. The Company negotiates directly or through the National Cable Television Cooperative (“NCTC”) with these
cable programmers for the right to carry their programming. The cost of acquiring the right to carry cable programming can increase as programmers demand rate increases.

Franchise Matters. Cable and FTTH operators generally must apply for and obtain non-exclusive franchises from local or state franchising authorities before providing video and data
services. The terms and conditions of franchises vary among jurisdictions, but franchises generally last for a fixed term and are subject to renewal, require the cable operator to collect a
franchise fee of as much as 5% of the cable operator’s gross revenue from video services, and contain certain service quality and customer service obligations. We believe that our ability
to obtain franchises or our franchise renewal prospects are generally favorable but cannot guarantee the initial franchise award or future renewal of any individual franchise. A significant
number of states today have processes in place for obtaining state-wide franchises, and legislation and regulation have been introduced from time to time in Congress, the FCC, and in
various states, including those in which we provide some form of video or data service, that would modify franchising processes, potentially lowering barriers to entry and increasing
competition in the marketplace for video services. The states in which we currently operate largely leave franchising responsibility in the hands of local municipalities and counties, but
these  states  govern  the  local  government  entities’  awards  of  such  franchises  and  their  conduct  of  franchise  negotiations.  We  cannot  predict  the  extent  to  which  these  rules  and  other
developments will accelerate the pace of new entry into the video or data market or the effect, if any, they may have on our FTTH and cable operations.

Federal law imposes a 5% cap on franchise fees. In 2019, the FCC clarified that the value of in-kind contribution requirements set forth in cable franchises (such as channel capacity set
aside for public, educational and governmental (“PEG”) use or free cable service to public buildings) is subject to the statutory cap on franchise fees, and it reaffirmed that state and local
authorities are barred from imposing franchise fees on cable systems providing non-cable services such as Internet services. Those rules were upheld by a federal court in 2021, but the
court limited the amount of the in-kind franchise fee contribution credit to the operator’s marginal costs rather than its market valuation.

Pole  Attachments.  The  Communications  Act  requires  investor-owned  (“IO”)  utilities  and  telecommunications  carriers  to  provide  cable  systems  with  access  to  poles  and  conduits  and
simultaneously subjects the rates, terms and conditions of access to either federal or state regulation. The FCC rules do not directly affect pole attachment rates in states that self-regulate
(rather than allow the FCC to regulate) pole rates, but many of those states have substantially the same rate for cable and telecommunications attachments. Kentucky, Pennsylvania and
West Virginia, three states in which we operate, self-regulate IO pole attachments but do so using essentially the same rate formula and other pole attachment rules as the FCC. The FCC
pole  attachment  rules  also  do  not  govern  government  or  cooperatively  owned  utilities.  States,  however,  are  free  to  regulate  such  utilities  and  some  do.  Of  the  states  in  which  Shentel
operates, Virginia and Kentucky currently regulate cooperatively owned pole attachments. In 2018, the FCC interpreted another federal law governing state and local regulation of public
rights of way to impose cost-based limitations on what government entities may charge for pole attachments. This interpretation was upheld against challenge by the United States Court of
Appeals for the Ninth Circuit.

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In 2018, the FCC adopted rules to permit a “one-touch” make-ready process for poles subject to its jurisdiction. The “one touch” make-ready rules allow new attachers to alter certain
components of existing attachments for “simple make-ready” (i.e. where the alteration of existing attachments does not involve a reasonable expectation of a service outage, splicing, pole
replacement or relocation of a wireless attachment). The rules are intended to promote broadband deployment and competition by facilitating competing communications providers' service
deployment. Certain aspects of the rules are still pending reconsideration at the FCC. Other aspects were upheld against challenge by the United States Court of Appeals for the Ninth
Circuit. Although Kentucky, West Virginia and Pennsylvania self-regulate, each of these states has adopted the FCC’s “one touch” make-ready rules.

Privacy. The Company is subject to various federal and state laws intended to protect the privacy of end-users who subscribe to the Company’s services. For example, the Communications
Act, limits our ability to collect, use and disclose customers’ personally identifiable information for our cable television/video, voice and Internet services. We are subject to additional
federal,  state,  and  local  laws  and  regulations  that  impose  additional  restrictions  on  the  collection,  use  and  disclosure  of  consumer  information.  Further,  the  FCC,  the  Federal  Trade
Commission  (“FTC”),  and  many  states  regulate  and  restrict  the  marketing  practices  of  communications  service  providers,  including  telemarketing  and  sending  unsolicited  commercial
emails.  The  FCC  also  has  regulations  that  place  restrictions  on  the  permissible  uses  that  we  can  make  of  customer-specific  information,  known  as  Customer  Proprietary  Network
Information (“CPNI”), received from telecommunications service subscribers, and that govern procedures for release of such information in order to prevent identity theft schemes. Other
laws  impose  criminal  and  other  penalties  for  the  violation  of  certain  CPNI  requirements  and  related  privacy  protections.  The  FCC  or  other  regulators  may  expand  these  duties.  For
example, the FCC is currently considering a proposal to expand the CPNI breach reporting obligations for VoIP and telecommunications providers.

As  a  result  of  the  FCC’s  December  2017  decision  to  reclassify  broadband  Internet  access  service  as  an  “information  service,”  the  FTC  has  the  authority  to  enforce  against  unfair  or
deceptive acts and practices, to protect the privacy of Internet service customers, including our use and disclosure of certain customer information.

Many  states  and  local  authorities  have  considered  legislative  or  other  actions  that  would  impose  additional  restrictions  on  our  ability  to  collect,  use  and  disclose  certain  information.
California’s Consumer Privacy Act (“CCPA”) and associated regulations, which became effective in 2020, and the California Privacy Rights Act, which amended the CCPA and became
effective in January 2023, under certain circumstances regulate the collection, use, retention, sale and disclosure of the personal information of California consumers, grants California
consumers  certain  rights  to,  among  other  things,  access,  correct  and  delete  data  about  them  in  certain  circumstances,  and  authorizes  enforcement  actions  by  the  California  Attorney
General, the new California Privacy Protection Agency, and certain limited private class actions. Compliance with the CCPA may increase the cost of providing our services to customers
who may be residents in California and increase our litigation exposure. In 2020 Virginia enacted a new consumer privacy law. Firms were required to come into compliance by January
2023. The Virginia privacy law imposes requirements on companies, like Shentel, regarding the handling of consumer data, including a requirement to conduct data protection impact
assessments; obtain opt-in consent from consumers to use sensitive personal information; and allow consumers to access, delete, correct and port their data, among other things. Shentel's
operations are in compliance with the new Virginia law as of December 31, 2022. In 2021, Colorado enacted the Colorado Privacy Act, modeled largely after its predecessor in Virginia
and in part after the CCPA, which will go into effect on July 1, 2023. We expect continued federal and other state efforts to regulate online privacy, data security and cybersecurity to
continue  in  2023.  We  cannot  predict  whether  any  of  these  efforts  will  be  successful,  or  how  new  legislation  and  regulations,  if  any,  would  affect  our  business.  These  efforts  have  the
potential to create a patchwork of differing and/or conflicting state and/or federal regulations, and to increase the cost of providing our services.

In addition, restrictions exist, and new restrictions are considered from time to time by Congress, federal agencies and states, on the extent to which customers may receive unsolicited
telemarketing  calls,  text  messages,  junk  e-mail  or  spam.  Congress,  federal  agencies  and  certain  states  also  are  considering,  and  may  in  the  future  consider  imposing,  additional
requirements on entities that possess consumer information to protect the privacy of consumers. The Company is required to file an annual certification of compliance with the FCC’s
CPNI rules. Complying with these requirements may impose costs on the Company or compel the Company to alter the way it provides or promotes its services.

Accessibility. The FCC imposes obligations on multi-channel video programming distributors (“MVPDs”), intended to ensure that individuals with disabilities are able to access and use
video programming services and

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equipment. FCC rules require video programming delivered on MVPD systems to be closed captioned unless exempt and require MVPDs to pass through captions to consumers and to
take all steps needed to monitor and maintain equipment to ensure that captioning reaches the consumer intact. Video programming delivered over the Internet must be captioned if it was
delivered  previously  on  television  with  captions.  An  MVPD  must  also  pass  through  audio  description  provided  in  broadcast  and  non-broadcast  programming  if  it  has  the  technical
capability  to  do  so,  unless  it  is  using  the  required  technology  for  another  purpose.  FCC  rules  also  require  MVPDs  to  ensure  that  critical  details  about  emergencies  conveyed  in  video
programming are accessible to persons with disabilities, and that video programming guides are accessible to persons who are blind or visually impaired. We cannot predict if or when
additional changes will be made to the current FCC accessibility rules, or whether and how such changes will affect us.

Voice  over  Internet  Protocol  “VoIP”  Services.  We  provide  voice  communications  services  over  our  cable  network  utilizing  interconnected  VoIP  technology  and  service  arrangements.
Although similar to telephone service in some ways, our VoIP service arrangement utilizes different technology and is subject to many of the same rules and regulations applicable to
traditional telephone service. The FCC order adopted on October 27, 2011 established rules governing intercarrier compensation payments for the origination and termination of telephone
traffic between carriers and VoIP providers. In May 2014 the United States Court of Appeals for the Tenth Circuit upheld the FCC order reducing intercarrier compensation payments. The
rules have substantially decreased intercarrier compensation payments we may have otherwise received over a multi-year period. The decreases over the multi-year transition have affected
both the amounts that we pay to telecommunications carriers and the amounts that we receive from other carriers. The schedule and magnitude of these decreases, however, has varied
depending on the nature of the carriers and the telephone traffic at issue. These changes have had a negative impact on our revenues and expenses for voice services at particular times over
this multi-year period.

Further  regulatory  changes  are  being  considered  that  could  impact  our  VoIP  service.  The  FCC  and  state  regulatory  authorities  have  considered,  for  example,  whether  certain  common
carrier  regulations  traditionally  applied  to  incumbent  local  exchange  carriers  (including  RLECs)  should  be  modified  or  reduced,  and  the  extent  to  which  common  carrier  requirements
should be extended to VoIP providers. The FCC has required VoIP providers to comply with several regulations that apply to other telephone services, including 911 emergency services,
the  Communications  Assistance  for  Law  Enforcement  Act  (“CALEA”),  Universal  Service  Fund  (“USF”)  contribution,  customer  privacy  and  CPNI  issues,  number  portability,  network
outage,  rural  call  completion,  disability  access,  battery  backup,  robocall  mitigation,  regulatory  fees  and  discontinuance  of  service.  We  cannot  predict  whether  the  FCC  will  impose
additional obligations on our VoIP services in the future.

Our VoIP telephone services are also subject to certain state and local regulatory fees such as E911 fees and contributions to state universal service funds. Although we believe that VoIP
telephone services should otherwise be governed only by federal regulation, some states have attempted to subject cable VoIP services to state level regulation. In March 2007, a federal
appeals court affirmed the FCC’s decision concerning federal regulation of certain VoIP services, but declined to specifically find that VoIP service provided by cable companies, such as
we provide, should be regulated only at the federal level. As a result, certain states, including West Virginia, began proceedings to subject cable VoIP services to state-level regulation.
Although the West Virginia proceeding concluded without any new state-level regulation, it is difficult to predict whether it, or other state regulators, will continue to attempt to regulate
our VoIP service. Some other state attempts to regulate VoIP have been blocked by federal courts on the basis of the FCC’s preemption of certain state regulations or on the basis that VoIP
services are information services, but as with Internet services, there is uncertainty as to the extent to which courts will preempt state regulation in the future.

We have registered with, or obtained certificates or authorizations from, the FCC and the state regulatory authorities in those states in which we offer competitive voice services in order to
ensure the continuity of our services and to maintain needed network interconnection arrangements. Further, it is also unclear whether and how these and other ongoing regulatory matters
ultimately will be resolved.

Other Issues. Our ability to provide video service may be affected by a wide range of additional regulatory and related issues, including FCC regulations pertaining to licensing of systems
and facilities, set-top boxes, equipment compatibility, program exclusivity blackouts, commercial leased access of video channels by unaffiliated third parties, advertising, maintenance of
online  public  files,  accessibility  to  persons  with  disabilities,  emergency  alerts,  equal  employment  opportunity,  privacy,  consumer  protection,  and  technical  standards.  Further,  the  FCC
recently adopted a plan to reallocate for other purposes certain spectrum currently used by satellite providers to deliver video programming to individual cable systems, which could be
disruptive to the satellite video delivery platform we rely

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upon to provide our video services. We cannot predict the nature and pace of these and other developments or the effect they may have on our operations.

Regulation of Shenandoah Telephone Company (“Shenandoah Telephone”)

State Regulation. Shenandoah Telephone Company is a rural incumbent local exchange carrier (“RLEC”) serving Shenandoah County, Virginia and portions of Rockingham and Augusta
County Virginia. Shenandoah Telephone’s rates for local exchange service, intrastate toll service, and intrastate access charges are subject to the approval of the VSCC. The VSCC also
establishes and oversees implementation of certain provisions of the federal and state telecommunications laws, including interconnection requirements, promotion of competition, and
consumer  protection  standards.  The  VSCC  also  regulates  rates,  service  areas,  service  standards,  accounting  methods,  affiliated  transactions  and  certain  other  financial  transactions.
Pursuant to the FCC’s October 27, 2011 order adopting comprehensive reforms to the federal intercarrier compensation and universal service policies and rules (as discussed above and
further below), the FCC preempted state regulatory commissions’ jurisdiction over all terminating access charges, including intrastate terminating access charges, which historically have
been  within  the  states’  jurisdiction.  However,  the  FCC  vested  in  the  states  the  obligation  to  monitor  the  tariffing  of  intrastate  rate  reductions  for  a  transition  period,  to  oversee
interconnection negotiations and arbitrations, and to determine the network edge, subject to FCC guidance, for purposes of the new “bill-and-keep” framework. A federal appeals court has
affirmed  the  decision.  The  outcome  of  those  further  challenges  could  modify  or  delay  the  effectiveness  of  the  FCC’s  rule  changes.  In  2017  the  FCC  initiated  a  further  proceeding  to
consider  whether  additional  changes  to  interconnection  obligations  are  needed,  including  how  and  where  companies  interconnect  their  networks  with  the  networks  of  other  providers.
Although we are unable to predict the ultimate effect that the FCC’s order will have on the state regulatory landscape or our operations, the rules may decrease or eliminate revenue sources
or otherwise limit our ability to recover the full value of our network assets.

Interconnection.  Federal  law  and  FCC  regulations  impose  certain  obligations  on  incumbent  local  exchange  carriers  (including  RLECs)  to  interconnect  their  networks  with  other
telecommunications providers (either directly or indirectly) and to enter into interconnection agreements with certain types of telecommunications providers. Interconnection agreements
typically are negotiated on a statewide basis and are subject to state approval. If an agreement cannot be reached, parties to interconnection negotiations can submit unresolved issues to
federal or state regulators for arbitration. Disputes regarding intercarrier compensation can be brought in a number of forums (depending on the nature and jurisdiction of the dispute)
including state public utility commissions (“PUCs”), the FCC, and the courts. The Company is working to resolve routine interconnection and intercarrier compensation-related disputes
concerning  the  volume  of  traffic  exchanged  between  the  Company  and  third  parties,  appropriate  access  rates,  and  terms  for  the  origination  and  termination  of  traffic  on  third-party
networks.

Regulation of Intercarrier Compensation.  Shenandoah  Telephone  participates  in  the  access  revenue  pools  administered  by  the  FCC-supervised  National  Exchange  Carrier  Association
(“NECA”), which collects and distributes the revenues from interstate access charges that long-distance carriers pay us for originating and terminating interstate calls over our network.
Shenandoah Telephone also participates in some NECA tariffs that govern the rates, terms and conditions of our interstate access offerings. Some of those tariffs are under review by the
FCC, and we may be obligated to refund affected access charges collected in the past or in the future if the FCC ultimately finds that the tariffed rates were unreasonable. We cannot
predict whether, when and to what extent such refunds may be due.

On October 27, 2011, the FCC adopted a number of broad changes to the intercarrier compensation rules governing the interstate access rates charged by small-to-mid-sized RLECs such
as Shenandoah Telephone that have had a material impact on our revenues. For example, the FCC adopted a national “bill-and-keep” framework, which will result in substantial reductions
in  the  access  charges  paid  by  long  distance  carriers  and  other  interconnecting  carriers,  possibly  to  zero,  accompanied  by  increases  to  the  subscriber  line  charges  paid  by  business  and
residential  end  users.  In  addition,  the  FCC  has  changed  some  of  the  rules  that  determine  what  compensation  voice  service  providers,  including  but  not  limited  to  wireless  carriers,
competitive local exchange carriers, VoIP providers and providers of other Internet-enabled services, should pay and receive for originating and terminating traffic that is interconnected
with RLEC networks.

The VSCC has jurisdiction over local telephone companies’ intrastate intercarrier compensation rates, and has indicated in the past that it might open a generic proceeding on the rates
charged for intrastate access, although the scope and likelihood of such a proceeding is unclear in light of the FCC’s overhaul of the intercarrier compensation rules (discussed above),
which affect states’ jurisdiction over intrastate access charges.

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Universal Service Fund (“USF”). Shenandoah Telephone receives disbursements from the federal USF. In October 2011, the FCC adopted comprehensive changes to the universal service
program. Some of the FCC’s reforms impact the rules that govern disbursements from the USF to RLECs such as Shenandoah Telephone, and to other providers. These rules have resulted
in a substantial decrease in intercarrier compensation payments over a multi-year period. The Company is not able to predict if or when additional changes will be made to the USF, or
whether and how such changes would affect the extent of our total federal universal service assessments, the amounts we receive, or our ability to recover costs associated with the USF.

If  the  Universal  Service  Administrative  Company  (“USAC”)  were  required  to  account  for  the  USF  program  in  accordance  with  generally  accepted  accounting  principles  for  federal
agencies  under  the  Anti-Deficiency  Act  (the  “ADA”),  it  could  cause  delays  in  USF  payments  to  fund  recipients  and  significantly  increase  the  amount  of  USF  contribution  payments
charged to wireline and wireless consumers. Each year since 2004, Congress has adopted short-term exemptions for the USAC from the ADA. Congress has from time to time considered
adopting a longer term exemption for the USAC from the ADA, but we cannot predict whether any such exemption will be adopted or the effect it may have on the Company.

In 2012, the FCC released an order making substantial changes to the rules and regulations governing the federal USF Lifeline Program, which provides discounted telephone services to
low income consumers. The order imposes greater recordkeeping and reporting obligations, and generally subjects providers of Lifeline-supported services to greater oversight. In 2016,
the FCC released a second substantial Lifeline order that amended the program to provide support for broadband services and phase out support for voice services. Included among the new
rules  was  a  requirement  that  any  eligible  telecommunications  carrier  (“ETC”)  which  offered  broadband  service,  on  its  own  or  through  an  affiliate,  must  also  offer  Lifeline-supported
broadband service. Due to this requirement, our Company began offering Lifeline-supported broadband in areas where it operates as an ETC. In 2017, the FCC released a Lifeline order
that included clarifications to the 2016 Lifeline order and proposed reforms aimed at improving program integrity. As a result of our Company providing Lifeline-supported services, we
are subject to increased reporting and recordkeeping requirements, and could be subject to increased regulatory oversight, investigations or audits.

In May 2021, the FCC introduced the temporary Emergency Broadband Benefit (“EBB”) program to help qualifying disadvantaged households pay for Internet service. The EBB program
provides a subsidy of up to $50 per month toward Internet service to the service provider for most eligible low-income households that elect the benefit and demonstrate their qualification.
Congress extended this benefit indefinitely through the new Affordable Connectivity Program (“ACP”) that in 2022 replaced EBB with a $30 subsidy for service provided to most of the
same consumers. These programs are beneficial to participating service providers by increasing the number of customers who can afford and pay for Internet services. At the same time,
participation entails some risk because subsidies will not be received if the customer switches to another provider or if the service provider does not fulfill all program requirements. Non-
participation would make it more difficult to compete as effectively for business from low-income consumers. The FCC, USAC and other authorities have conducted, and in the future are
expected to continue to conduct, more extensive audits of USF support recipients, as well as other heightened oversight activities. The impact of these activities on the Company, if any, is
uncertain.

Other Regulatory Obligations. Shenandoah Telephone is subject to requirements relating to CPNI, CALEA implementation, interconnection, access to rights of way, number portability,
number pooling, accessibility of telecommunications for those with disabilities, robocalls mitigation and protection for consumer privacy.

The FCC and other authorities continue to consider policies to encourage nationwide advanced broadband infrastructure development. For example, the FCC has largely deregulated DSL
and other broadband services offered by RLECs. Such changes benefit our RLEC, but could make it more difficult for us (or for NECA) to tariff and pool DSL costs. Broadband networks
and services are subject to CALEA rules, network management disclosure and prohibitions, requirements relating to consumer privacy, and other regulatory mandates.

911 Services. We are subject to FCC rules that require telecommunications carriers to make emergency 911 services available to their subscribers, including enhanced 911 services that
convey the caller’s telephone number and detailed location information to emergency responders. In December 2013, the FCC adopted a rule requiring all 911 service providers that serve
a public safety answering point (a “PSAP”) or other local emergency responder, to take reasonable measures to ensure 911 circuit diversity, availability of backup power at central offices
that directly serve PSAPs, and diversity of network monitoring links. Further, in August 2019 the FCC adopted new 911-related

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requirements for service providers offering customers multiline telephone system solutions to business and enterprise customers. These new requirements require Shentel to take certain
additional action to ensure emergency responders can properly respond to 911 calls, such as the delivery of specific location information and notices.

Long  Distance  Services.  We  offer  long  distance  service  to  our  customers  through  our  subsidiary,  Shenandoah  Cable  Television,  LLC.  Our  long  distance  rates  are  not  subject  to  FCC
regulation,  but  we  are  required  to  offer  long  distance  service  through  a  subsidiary  other  than  Shenandoah  Telephone,  to  disclose  our  long  distance  rates  on  a  website,  to  maintain
geographically averaged rates, to pay contributions to the USF and make other mandatory payments based on our long-distance revenues, and to comply with other filing and regulatory
requirements. In November 2013, the FCC issued an order imposing greater recordkeeping and reporting obligations on certain long distance providers delivering calls to rural areas. The
order imposes greater recordkeeping and quarterly reporting obligations on such providers, and generally subjects such providers to greater oversight.

Regulation of Our Other Services

Transfers,  Assignments  and  Changes  of  Control  of  Spectrum  Licenses.  The  FCC  must  give  prior  approval  to  the  assignment  of  ownership  or  control  of  a  spectrum  license,  as  well  as
transfers involving substantial changes in such ownership or control. The FCC also requires licensees to maintain effective working control over their licenses.

Spectrum licenses are typically granted for ten-year terms. Our spectrum licenses for our service area are scheduled to expire on various dates. Spectrum licensees have an expectation of
license  renewal  if  they  can  satisfy  three  "safe  harbor"  certifications  which,  if  made,  will  result  in  routine  processing  and  grant  of  the  license  renewal  application.  Those  certifications
require the licensee to certify that it has satisfied any ongoing provision of service requirements applicable to the spectrum license, that it has not permanently discontinued operations
(defined  as  180  days  continuously  off  the  air),  and  that  it  has  substantially  complied  with  applicable  rules  and  policies.  If  for  some  reason  a  licensee  cannot  meet  these  safe  harbor
requirements, it can file a detailed renewal showing based on the actual service provided by the station.

Construction and Operation of Tower Facilities.

The construction of new towers, and in some cases the modification of existing towers, may be subject to environmental review pursuant to the National Environmental Policy Act of 1969
(“NEPA”), which requires federal agencies to evaluate the environmental impacts of their decisions under some circumstances. FCC regulations implementing NEPA place responsibility
on each applicant to investigate any potential environmental effects of a proposed operation, including health effects relating to radio frequency emissions, and impacts on endangered
species such as certain migratory birds, and to disclose any significant effects on the environment to the agency prior to commencing construction. In the event that the FCC determines
that  a  proposed  tower  would  have  a  significant  environmental  impact,  the  FCC  would  require  preparation  of  an  environmental  impact  statement,  which  would  be  subject  to  public
comment.

In addition, tower construction is subject to regulations including the National Historic Preservation Act. Compliance with FAA, environmental or historic preservation requirements could
significantly  delay  or  prevent  the  registration  or  construction  of  a  particular  tower  or  make  tower  construction  more  costly.  On  July  15,  2016,  Congress  enacted  new  tower  marking
requirements for certain towers located in rural areas, which may increase our operational costs. However, statutory changes adopted by Congress in the 2018 FAA Reauthorization Act
may ameliorate or mitigate some of those costs. In some jurisdictions, local laws or regulations may impose similar requirements.

Tower Facilities Siting. States and localities are authorized to engage in forms of regulation, including zoning and land-use regulation, which may affect our ability to select and modify
sites for wireless tower facilities. States and localities may not engage in forms of regulation that effectively prohibit the provision of wireless services, discriminate among functionally
equivalent services or regulate the placement, construction or operation of wireless tower facilities on the basis of the environmental effects of radio frequency emissions. Courts and the
FCC are routinely asked to review whether state and local zoning and land-use actions should be preempted by federal law, and the FCC also is routinely asked to consider other issues
affecting wireless facilities siting in other proceedings. We cannot predict the outcome of these proceedings or the effect they may have on us.

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Communications Assistance for Law Enforcement Act (“CALEA”). The CALEA was enacted in 1994 to preserve electronic surveillance capabilities by law enforcement officials in the
face  of  rapidly  changing  telecommunications  technology.  CALEA  requires  telecommunications  carriers  and  broadband  providers,  including  the  Company,  to  modify  their  equipment,
facilities and services to allow for authorized electronic surveillance based on either industry or FCC standards.

Human Capital Management

As  of  December  31,  2022,  the  Company  employed  842  people  in  and  around  the  Mid-Atlantic  region  of  the  United  States,  of  which  approximately  31%  were  female,  and  22%  of
managerial employees were female.

Our  Chief  Human  Resources  Officer  (“CHRO”)  is  responsible  for  developing  and  executing  the  Company’s  human  capital  management  strategy  in  alignment  with  the  business.  This
includes the attraction, acquisition, development, retention and engagement of talent to deliver on the Company’s strategy, the design of employee compensation and benefits programs,
and oversight of our diversity and inclusion efforts. Our CHRO continuously evaluates, modifies, and enhances our internal processes and technologies to increase employee engagement,
productivity and effectiveness. In addition, the Chief Executive Officer (“CEO”) and CHRO regularly update the Company’s board of directors and its committees on the operation and
status of these human capital trends and management programs. Key areas of focus include:

Culture, Values & Ethics

Shentel is committed to operating in a fair, honest, responsible and ethical manner and we expect our employees to commit to these same principles. The Company has adopted a Code of
Business Conduct and Ethics, which is also clearly visible to our customers and vendors on our external Shentel website (https://investor.shentel.com/corporate-governance/governance-
overview). Additionally, at time of hire and at least annually, we ask all employees and board members to review and certify their commitment to this Code.

In  addition  to  compliance  with  our  Code  of  Business  Conduct  and  Ethics,  the  Company  attempts  to  follow  a  Positive  People  Philosophy,  which  creates  the  foundation  for  how  all
employees work together to drive our collective success. Our culture is built upon values of always looking for opportunities to improve, taking ownership for resolving issues, effectively
communicating to solve problems, working collaboratively as a team, and providing leadership by setting positive examples for others to follow.

Workplace Safety

The health and safety of our employees is our highest priority. Exceeding the Occupational Safety and Health Administration (“OSHA”) Regulations is the expectation for Shentel. We
have achieved this level of success through our deliberate creation and management of both regional and corporate safety committees. Our commitment to safety has also allowed us to
achieve a 2022 OSHA Incident Rate of approximately 1.6, compared to the national utilities industry benchmark of 2.1.

Compensation and Benefits

We provide employees with compensation and benefits packages that are market-driven and aligned to a consistent Shentel Compensation and Rewards Philosophy. This philosophy is
aligned  with  the  needs  of  the  business,  and  targeted  to  be  competitive  in  the  Company’s  designated  talent  markets.  As  well  as  ensuring  compensation  competitiveness,  the  primary
objectives of Shentel’s compensation programs are as follows:

•
•
•
•
•

Create a competitive advantage to attract, motivate and retain the necessary talent for the Company;
Focus both individual and organizational effort around strategy execution, accountability and Company core values for achieving key business outcomes;
Emphasize individual performance-based differentiation linked to corporate and shareholder values.
Establish job and salary structures that are market driven and reviewed on an ongoing basis in order to maintain long-term competitiveness;
Ensure that pay processes are easily understood;

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•

•

Provide a consistent approach to delivering ongoing competitive compensation to employees of the Company. Consistency will be measured in terms of pay positioning relative to
the Company’s defined competitive survey market as well as in comparison to the Company’s overall internal compensation philosophy and objectives; and
Target the 50th percentile of the Company’s defined competitive survey market for each relevant compensation component.

Our  compensation  and  rewards  program  consists  of  three  primary  components:  Base  Salary,  Short-Term  Incentive  and  Long-Term  Incentive.  Base  Salary  is  paid  for  comparable
knowledge, skills and experience. Short-Term Incentive is variable cash compensation designed to recognize and reward extraordinary performance and is based upon the achievement of a
combination of Company-wide financial and service performance goals and achievement of individual objectives. Long-Term Incentive is equity based compensation that aligns eligible
employees’ interests with those of shareholders and encourages a long term focus and retention.

We also provide eligible employees the ability to participate in a 401(k) Plan which has competitive Company contributions, as well as generous health and welfare benefits, paid time off,
employee assistance programs, and educational assistance, among many others.

Diversity and Inclusion

We believe that a diverse workforce is critical to our success. Our recent efforts have been focused in three areas: inspiring innovation through an inclusive and diverse culture; expanding
our efforts to recruit, hire and retain experienced, diverse talent; and identifying strategic initiatives to accelerate our inclusion and diversity programs.

Training and Talent Management

To empower employees to realize their full potential, we provide a range of leadership development programs and learning opportunities, which emphasize skills and identify resources
they can use to be successful. Our Shentel University platform supplements our talent development strategies and provides an online portal that enables employees to access virtual courses
and  self-directed  web-based  courses,  leveraging  both  internally  and  externally  developed  and  hosted  content.  In  addition,  we  provide  our  employees  with  regular  leadership  and
professional development events that focus on how we may best advance our team, effectively execute our business strategies, and continue to develop the talent and potential of our
employees. We leverage our training and talent management efforts to ensure we have ready-now successors identified as the Company continues to grow and evolve.

Employee Engagement

Our annual employee satisfaction survey captures critical indicators of employee engagement and provides an overall understanding of employee favorability. During 2022, we conducted
our most recent enterprise-wide engagement survey, with the assistance of third party consultants, which focused on measuring engagement, inclusion, and overall employee satisfaction.
We will continue to poll our employees and build action plans to address feedback shared by our team members.

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Information About Our Executive Officers

The following table presents information about our executive officers who, other than Christopher E. French, are not members of our board of directors. Our executive officers serve at the
pleasure of the Board of Directors.

Name
Christopher E. French

President and Chief Executive Officer

Title

Edward H. McKay

Executive Vice President and Chief Operating Officer

James J. Volk

Elaine M. Cheng

Heather K. Tormey

Dennis A. Romps

Senior Vice President and Chief Financial Officer

Senior Vice President and Chief Information Officer

Vice President and Chief Human Resources Officer

Vice President and Chief Accounting Officer

Richard W. Mason Jr.

Senior Vice President Engineering and Operations

Derek C. Rieger

Dara Leslie

General Counsel, Vice President Legal and Corporate Secretary

Senior Vice President Sales & Marketing

Age
64 April 1988

Date in Position

50

58

July 2021

June 2019

49 March 2019

49

55

49

42

55

July 2019

July 2021

July 2021

February 2022

June 2022

Mr. French is President and Chief Executive Officer for Shentel. He is responsible for the overall leadership and strategic direction of the Company. He has served as President since 1988,
and has been a member and Chairman of the Board of Directors since 1996. Prior to appointment as President, Mr. French held a variety of positions with the Company, including Vice
President Network Service and Executive Vice President. Mr. French holds a bachelor’s degree in electrical engineering and an MBA, both from the University of Virginia. He has held
board  and  officer  positions  in  both  state  and  national  telecommunication  associations,  including  service  as  a  member  of  the  Leadership  Committee  of  the  USTelecom  Association,  a
director  of  the  Organization  for  the  Promotion  and  Advancement  of  Small  Telecommunications  Companies  (“OPASTCO”)  and  was  president  and  director  of  the  Virginia
Telecommunications Industry Association.

Mr.  McKay  is  Executive  Vice  President  and  Chief  Operating  Officer  for  Shentel.  He  has  served  in  this  role  since  July  2021  and  is  responsible  for  leading  Shentel’s  entire  integrated
broadband business, including the Shentel Cable, Glo Fiber, Glo Fiber Enterprise and Glo Fiber Wholesale brands, and the Company’s tower portfolio. He joined Shentel in 2004 and has
more than 25 years of experience in the telecommunications industry. Prior to his current role, he served as Senior Vice President of Engineering & Operations. He played a key role in the
growth  and  success  of  Shentel's  former  wireless  business,  led  the  expansion  of  the  fiber-rich  network  supporting  the  Company’s  cable  and  wireline  business,  and  was  responsible  for
delivering  on  Shentel’s  broadband  Fiber  First  growth  strategy  for  Glo  Fiber.  Mr.  McKay  held  the  title  of  Senior  Vice  President  -  Wireline  and  Engineering  from  2015  to  2018,  with
responsibility for managing the Company's commercial fiber and dual incumbent cable and RLEC businesses, network planning, engineering, construction and operations for Shentel's
networks.  Mr.  McKay  began  his  telecommunications  industry  career  in  1996,  including  previous  management  positions  at  UUNET  and  Verizon.  He  is  a  graduate  of  the  University  of
Virginia, where he earned master’s and bachelor’s degrees in electrical engineering. He represents the Company on the Board of ACA Connects and the Board of ValleyNet.

Mr. Volk is Senior Vice President and Chief Financial Officer. He joined Shentel in June 2019. He has more than 27 years of experience in the telecommunications industry, and has served
in  a  variety  of  senior  financial  management  roles  with  both  large  corporations  and  high  growth,  early  stage  telecommunication  providers.  He  most  recently  served  as  Vice  President,
Finance  and  Investor  Relations  of  Uniti  Group  Inc.  Prior  to  joining  Uniti,  he  served  as  CFO  of  multiple  public  and  private  telecommunication  companies,  including  PEG  Bandwidth,
Hargray Communications and UbiquiTel Inc. He previously held senior finance positions with AT&T and Comcast. Mr. Volk holds a Bachelor of Science Degree in Accounting from the
University of Delaware and a Master of Business Administration from Villanova University.

Ms. Cheng is Senior Vice President and Chief Information Officer for Shentel. She leads the Information Technology organization, Enterprise Project Management Office (“EPMO”), and
Enterprise Risk Management program, and is responsible for our Customer Care and Tech Support functions. She joined the Company in March

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2019  and  has  more  than  20  years  of  experience  in  diverse  business  environments  across  all  areas  of  Information  Technology.  Prior  to  joining  Shentel,  Ms.  Cheng  served  as  Chief
Information Officer and Managing Director of Global Strategic Design for CFA Institute in Charlottesville, Va. Prior to her time at CFA Institute, Ms. Cheng held a number of different
roles over 16 years with M&T Bank in Buffalo, NY, including Group Vice President, Technology Business Services, Vice President of Retail Operations and Assistant Vice President, Web
Product Owner. She received her Bachelor of Arts degree from Vassar College and her Masters of Business Administration from the University of Rochester. Additionally, Ms. Cheng is a
founding board member of Charlottesville Women in Tech, a non-profit organization which encourages women to join and thrive in technology careers.

Ms.  Tormey  (formerly  Banks)  is  Vice  President  and  Chief  Human  Resources  Officer  at  Shentel.  She  joined  the  Company  in  July  2019.  Ms.  Tormey  brings  more  than  20  years  of
experience  in  leading  and  managing  strategic  HR  initiatives  to  Shentel.  Prior  to  joining  Shentel,  Ms.  Tormey  was  the  Chief  Human  Resources  Officer  of  American  Woodmark,
headquartered in Winchester, Virginia. Prior to American Woodmark, Ms. Tormey held numerous HR leadership positions with a variety of organizations across a range of industries,
including Carlisle FoodService Products, UTC Aerospace Systems, Goodrich Corporation, Northern Power Systems, and IGT. She holds a Bachelor of Science in Psychology from Florida
State University and a Master of Arts in Industrial Organizational Psychology from the University of New Haven.

Mr. Romps is Vice President and Chief Accounting Officer for Shentel. He is responsible for all accounting, financial reporting, internal controls, SEC, Sarbanes-Oxley and income tax
compliance.  Mr.  Romps  joined  the  company  in  July  2021  and  has  30  years  of  progressive  accounting  and  finance  experience  including  six  years  as  Chief  Accounting  Officer  of
Continental Building Products, a publicly-traded building materials company, eight years with AT&T (formerly SBC Communications and Ameritech) and four years with Ernst & Young.
Mr. Romps is a certified public accountant and earned a B.A. in Accounting from Michigan State University and MBA from the Kellogg Graduate School of Management at Northwestern
University.

Mr.  Mason  is  Senior  Vice  President  Engineering  and  Operations  at  Shentel  and  is  responsible  for  leading  the  Company's  network  strategy,  engineering,  construction  and  operations
functions. He joined Shentel in May 2019 as Vice President and Head of Business Operations responsible for Enterprise Program Management, Performance Management and Process
Excellence across all business segments. Prior to joining Shentel, Mr. Mason was Head of Install and Repair Operations at Google Fiber. Before that, he held a variety of leadership roles
over  his  20+  year  career  with  Cincinnati  Bell,  culminating  in  Vice  President  of  Field  Operations.  He  received  his  Bachelor  of  Science  degree  in  Electrical  Engineering  from  Ohio
University and has an MBA from Xavier University.

Mr. Rieger is Vice President Legal, General Counsel & Corporate Secretary for Shentel. He joined Shentel in 2021 and is responsible for all legal and regulatory compliance matters for the
Company. He also acts as the Company’s Corporate Secretary. Mr. Rieger began his career in the contact center industry in 2007, and went on to gain experience in both the financial
technology and software-as-a-service industries. Mr. Rieger has served as General Counsel for Conduit Global, Executive Vice President, Chief Legal Officer and Corporate Secretary for
kgb, and Vice President of Global Corporate and Operational Compliance for Sykes Enterprises. Mr. Rieger received his Bachelor of Science in Business Administration from Villanova
University and his Juris Doctor degree from Widener University.

Ms. Leslie is Senior Vice President of Sales and Marketing for Shentel. She joined Shentel in June 2022. She has over 20 years of experience in the broadband industry, including 10 years
with Comcast as Vice President of Sales and Marketing for the Big South Region and Vice President of Marketing for the Central Division, seven years with Atlantic Broadband as Vice
President/General Manager of the Maryland-Delaware markets and Vice President of Customer Care and Marketing, and six years with Charter in various leadership roles. Ms. Leslie has a
master’s degree from Old Dominion University and a bachelor’s degree from the University of North Carolina at Greensboro.

Websites and Additional Information

The Company maintains a corporate website at www.shentel.com. We make available free of charge, through our website, our annual report on Form 10-K, quarterly reports on Form 10-Q,
current  reports  on  Form  8‑K  and  all  amendments  to  those  reports,  as  soon  as  reasonably  practicable  after  we  electronically  file  or  furnish  such  reports  with  or  to  the  Securities  and
Exchange  Commission  (“SEC”).  The  contents  of  our  website  are  not  a  part  of  this  report.  In  addition,  the  SEC  maintains  a  website  at  www.sec.gov  that  contains  reports,  proxy  and
information statements and other information regarding the Company.

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ITEM 1A. RISK FACTORS

Our business and operations are subject to a number of risks and uncertainties. The risks set forth under “Part I Item 1. Business” and the following risk factors should be read carefully in
connection with evaluating our business. The following risks (or additional risks and uncertainties not presently known to us) could materially affect our financial condition, liquidity, or
operating results, as well as the price of our common stock.

Risks Related to Our Business

Intensifying competition may limit our ability to continue to grow our revenue.

The increasing demand for faster residential internet bandwidth driven by working and learning from home since the outbreak of COVID-19 has increased the availability of capital to fund
FTTH overbuilds in areas historically served by incumbent cable and incumbent local telephone providers. If new FTTH competitors overbuild our incumbent cable service areas, some of
our subscribers may select other providers’ offerings based on price, bandwidth speeds, capabilities or personal preference. Further, if new competitors offers lower prices, we may need to
offer more value to retain our customers driving lower revenue per subscriber. Some of our competitors possess greater resources, have greater brand recognition, have more extensive
coverage areas, have access to spectrum or technologies not available to us, are able to offer bundled service offerings that we are not able to duplicate and offer more services than we do.
If significant numbers of our subscribers elect to move to competing providers, or if market saturation limits the rate of new subscriber additions, we may not be able to continue to grow
our revenue.

Prospective competitors of our Broadband segment may receive grants from federal or state universal service funds or other subsidies. Some of those potential competitors may receive
support under the Connect America Fund, Rural Development Opportunity Fund, American Rescue Plant Act or Infrastructure Investment and Jobs Act to build broadband facilities to
unserved homes that do not meet the minimum broadband speeds in some areas already served by our DSL networks and adjacent to our cable and FTTH footprint. As a result, new
competitors may invest in cable and FTTH markets, increasing the number of competitors we face in our network area and in the areas we hope to expand our broadband network in the
future. New competitors in our FTTH markets may lead to lower market share than anticipated and lead to lower returns on investments than originally planned.

Consumers are increasingly accessing video content from alternative sources, such as Internet-based “over the top” providers such as Netflix, YouTube TV, Amazon, Disney+, Hulu, and
related platforms. The influx of competitors in this area, together with the development of new technologies to support them, are resulting in significant changes in the video business
models  and  regulatory  provisions  that  have  applied  to  the  provision  of  video  and  other  services.  These  developments  have  led  to  a  loss  of  video  subscribers  due  to  “cord  cutting”  as
customers adopt alternative sources and may lead to a decline in the demand, price and profitability of our video services.

Incumbent  cable  companies  like  us  also  face  competition  from  direct  broadcast  satellite  providers,  and  from  large  providers  of  wireline  telecommunications  services  (such  as  Verizon,
Lumen and AT&T), which have upgraded their networks in certain markets outside of our cable footprint to provide video services in addition to voice and broadband services and may
offer bundled service offerings that we are not able to duplicate. Wireless providers are also entering the market for broadband and video services. In some areas, direct wireless providers
have  partnered  with  large  incumbent  cable  and  other  telecommunications  service  providers  to  offer  triple-play  services  and  even  quad-play  bundles  which  include  wireless  plans.  If
wireless providers or direct broadcast satellite providers collaborate with large wireline telecommunications service providers to expand their upgraded networks into our cable and FTTH
footprint, then Shentel would face increased competition within our existing footprint and potential decreases in revenue from existing sources.

The Company’s Commercial Fiber business faces intense competition from several local and national providers. Most of our competitors possess greater resources, have greater brand
recognition, have more extensive coverage areas, have access to technologies not available to us, are able to offer bundled service offerings that we are not able to duplicate and offer more
services than we do. If a significant numbers of our customers elect to move to competing providers, our Commercial Fiber revenues could be adversely affected.

Nationwide,  incumbent  local  exchange  carriers  have  experienced  a  decrease  in  access  lines  and  DSL  subscribers  due  to  the  effect  of  broadband  and  wireless  competition.  We  have
experienced reductions in the number of access lines and DSL subscriptions to date, and based on industry experience we anticipate that the long-term trend toward

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declining subscriber counts will continue. There is a risk that this downward trend will have an adverse effect on the Company’s landline telephone operations in the future.

Our future growth is primarily dependent upon our expansion strategy, which may or may not be successful.

We are strategically focused on driving growth by expanding our broadband network in order to provide service in communities that are near or adjacent to our network. This expansion
strategy includes our FTTH broadband service, which we offer under the Glo Fiber brand. This brand is relatively new in the marketplace and the success of our strategy will depend on
the degree to which we are able to successfully establish and continue to enhance this brand, which is not assured. This strategy requires considerable management resources and capital
investment and it is uncertain whether and when it will contribute to positive free cash flow and the degree to which we will otherwise achieve our strategic objectives, on a timely basis or
at all. As a result, we expect our capital expenditures to exceed the cash flow provided from continuing operations through 2025. Additionally, we must obtain pole attachment agreements,
franchises, construction permits and other regulatory approvals to commence operations in these communities. Delays in entering into pole attachment agreements, receiving the necessary
franchises and construction permits, procuring needed contractors, materials or supplies, and conducting the construction itself could adversely impact our scheduled construction plans
and, ultimately, our expansion strategy. Difficulty in obtaining necessary resources may also adversely affect our ability to expand into new markets as could our ability to adequately
market a new brand to customers unfamiliar to us as we expand to markets where we do not currently operate. We may face resistance from competitors who are already in markets we
wish to enter. If our expectations regarding our ability to attract customers in these communities are not met, or if the capital requirements to complete the network investment or the time
required to attract our expected level of customers are incorrect, our financial performance and returns on investment may be negatively impacted.

We may be materially adversely affected by regulatory, legal and economic changes relating to our physical plant.

Our systems depend on physical facilities, including transmission equipment and miles of fiber and cable. Significant portions of those physical facilities occupy public rights-of-way and
are subject to local ordinances and governmental regulations. Other portions occupy private property under express or implied easements, and many miles of the cable are attached to
utility poles governed by pole attachment agreements. No assurances can be given that we will be able to maintain and use our facilities in their current locations and at their current costs.
Changes in governmental regulations or changes in these relationships could have a material adverse effect on our business and our results of operations.

We may incur more churn than estimated from our largest customer.

We lease space on our towers and provide backhaul and transport services to T-Mobile to support their wireless network in our markets. T-Mobile has announced plans to decommission
parts of their recently acquired Sprint network. Shentel estimates revenue churn from T-Mobile is expected to be approximately $9 million. The churn from T-Mobile may be more than we
estimated. Further, we may not be able to replace the churn with new revenue from other carriers where our towers and fiber are located in a timely basis or at all leading to lower revenue
and earnings.

Some of our competitors are larger than we are and possess greater resources than we do.

In  some  instances,  we  compete  against  companies  with  greater  financial  and  personnel  resources,  greater  brand  name  recognition,  and  long-established  relationships  with  regulatory
authorities and customers. We may not be able to successfully compete with these larger competitors to attract new customers and key personnel and retain existing customers and key
personnel. As a result, we could experience lower revenues, higher sales and marketing expenses and lower earnings.

Alternative  technologies,  changes  in  the  regulatory  environment  and  current  uncertainties  in  the  marketplace  may  reduce  future  demand  for  existing  telecommunication
services and materially increase our capital expenditures.

The telecommunications industry is experiencing significant technological change, evolving industry standards, ongoing improvements in the capacity and quality of digital technology,
shorter development cycles for new products and enhancements and changes in end-user requirements and preferences. Technological advances,

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industry changes and changes in the regulatory environment could cause the technology we use to become obsolete. We may not be able to respond to such changes and implement new
technology on a timely basis or at an acceptable cost. Additionally, we may be required to select one developing or new technology over another and may not choose the technology that is
ultimately determined to be the most economic, efficient or attractive to customers. We may also encounter difficulties in implementing new technologies, products and services and may
encounter disruptions in service as a result. As a result, our financial performance may be negatively impacted.

Climate change could disrupt our operations and our distribution networks, cause us to incur increased costs related to such events, or otherwise negatively affect our business.

Our distribution networks may be subject to weather-related events that could damage our networks and impact service delivery, such as downed transmission lines, flooded facilities,
power  outages,  fuel  shortages,  network  congestion,  delay  or  failure,  damaged  or  destroyed  property  and  equipment,  and  work  interruptions.  It  is  predicted  that  warming  global
temperatures will increase the frequency and severity of such weather-related events. If there are more weather-related events, and should such events impact the East Coast region covered
by  our  networks  more  frequently  or  more  severely  than  in  the  past,  our  revenues  and  expenses  could  be  materially  adversely  impacted.  Concern  over  climate  change  or  other
environmental, social and governance (ESG) matters may result in new or increased legal and regulatory requirements to reduce or mitigate the effects of climate change. Further, climate
change regulations may require us to alter our proposed business plans or increase our operating costs due to increased regulation or environmental considerations, and could adversely
affect our business and reputation.

Our programming costs are subject to demands for increased payments.

The  cable  television  industry  has  continued  to  experience  an  increase  in  the  cost  of  programming,  especially  sports  programming  and  retransmission  fees.  In  addition,  as  we  add
programming to our video services for existing customers or distribute existing programming to more customers, we incur increased programming expenses. Broadcasters affiliated with
major  over-the-air  network  services  have  been  increasing  their  demands  for  cash  payments  and  other  concessions  for  the  right  to  carry  local  network  television  signals  on  our  cable
systems. As compared to large national providers, our smaller base of subscribers limits our ability to negotiate lower programming costs. If we are unable to raise our customers’ rates,
these increased programming costs could have an adverse impact on our results of operations. Moreover, as our programming contracts and retransmission agreements with programming
providers expire, there can be no assurance that they will be renewed on acceptable terms which could lead to a loss of video customers.

We may not benefit from our acquisition strategy.

As part of our business strategy, we regularly evaluate opportunities to enhance the value of the Company by pursuing acquisitions of other businesses. Although we remain subject to
financial and other covenants in our credit agreement that may limit our ability to pursue certain strategic opportunities, we intend to continue to evaluate and, when appropriate, pursue
strategic  acquisition  opportunities  as  they  arise.  We  cannot  provide  any  assurance,  however,  with  respect  to  the  timing,  likelihood,  size  or  financial  effect  of  any  potential  transaction
involving the Company, as we may not be successful in identifying and consummating any acquisition or in integrating any newly acquired business into our operations.

The evaluation of business acquisition opportunities and the integration of any acquired businesses pose a number of significant risks, including the following:

•

•
•

acquisitions may place significant strain on our management and financial and other resources by requiring us to expend a substantial amount of time and resources in the pursuit of
acquisitions that we may not complete, or to devote significant attention to the various integration efforts of any newly acquired businesses, all of which will require the allocation of
limited resources;
acquisitions may not have a positive impact on our cash flows or financial performance;
even if acquired businesses eventually contribute to an increase in our cash flows or financial performance, such acquisitions may adversely affect our operating results in the short
term  as  a  result  of  transaction-related  expenses  we  will  have  to  pay  or  the  higher  operating  and  administrative  expenses  we  may  incur  in  the  periods  immediately  following  an
acquisition as we seek to integrate the acquired business into our operations;

• we may not be able to realize anticipated synergies, achieve the desired level of integration of the acquired business or eliminate as many redundant costs;
• we may not be able to maintain relationships with customers, suppliers and other business partners of the acquired business;

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•

•

•

•

our operating and financial systems and controls and information services may not be compatible with those of the businesses we may acquire and may not be adequate to support
our integration efforts, and any steps we take to improve these systems and controls may not be sufficient;
our business plans and projections used to justify the acquisitions and expansion investments may be based on assumptions of revenues per subscriber, penetration rates in specific
markets where we operate and expected operating costs and these assumptions may not develop as projected, which may negatively impact our profitability or the value of our
intangible assets;
growth through acquisitions will increase our need for qualified personnel, who may not be available to us or, if they were employed by a business we acquire, remain with us after
the acquisition; and
acquired businesses may have unexpected liabilities and contingencies, which could be significant.

The  COVID-19  pandemic  has  disrupted,  and  the  future  outbreak  of  other  highly  infectious  or  contagious  diseases  could  disrupt,  the  operation  of  our  business  resulting  in
adverse impacts to our financial condition, results of operations, and cash flow and could create significant volatility in the trading and value of the Company’s common stock.

Since being reported in December 2019, various strains of coronavirus (“COVID-19”) have spread globally, including to every state in the United States. In March 2020, the World Health
Organization  declared  COVID-19  a  pandemic  and  the  United  States  declared  a  national  emergency.  The  COVID-19  pandemic  has  negatively  impacted  the  global  economy,  disrupted
global supply chains, and created significant volatility and disruption of financial markets, and another pandemic in the future could have similar effects. Given the ongoing and dynamic
nature of the circumstances, it is difficult to predict how further outbreaks of COVID-19 or other future pandemics will impact the Company, and there is no guarantee that efforts by
Shentel, designed to address adverse impacts of COVID-19 or other pandemics, will be effective.

Although the Company has instituted a distributed-first work environment, further evolution of the current COVID-19 pandemic, or a future pandemic, could have material and adverse
effects on our ability to successfully operate and on our financial condition, results of operations and cash flows due to, among other factors:

•

•

•

•
•
•

•
•
•

additional disruptions or delays in our operations or network performance, as well as network maintenance and construction, testing, supervisory and customer support activities,
and inventory and supply procurement;
increases in operating costs, inventory shortages and/or a decrease in productivity related to travel bans, employee illness or quarantine and social distancing efforts, which could
include delays in our ability to install broadband services at customer locations or require our vendors and contractors to incur additional costs that may be passed on to us;
a deterioration in our ability to operate in affected areas or delays in the supply of products or services to us from vendors that are needed for our efficient operations or growth
objectives;
increases in health insurance and labor-related costs arising from illness, quarantine and the implementation of social distancing and work-from-home measures;
inability to obtain needed contract labor due to illness, quarantine or increased hospitalizations;
increased  risk  of  phishing  and  other  cybersecurity  attacks,  and  increased  risk  of  unauthorized  dissemination  of  sensitive  personal  information  or  proprietary  or  confidential
information about us, our customers or other third parties as a result of employees or third-party vendors' employees working remotely;
a decrease in the ability of our counterparties to meet their obligations to us in full, or at all;
a general reduction in business and economic activity may severely impact our customers and may cause them to be unable to pay for services provided; and
the potential negative impact on the health of our personnel, particularly if a significant number of them are impacted, could result in a deterioration in our ability to ensure business
continuity during a disruption and/or impact the ability for us to manage and implement the planned build out and expansion of our network.

Shentel has implemented policies and procedures designed to mitigate the risk of adverse impacts of the COVID-19 pandemic, or a future pandemic, on the Company’s operations, but
may  incur  additional  costs  to  ensure  continuity  of  business  operations  caused  by  progression  of  the  COVID-19  pandemic,  or  other  future  pandemics,  which  could  adversely  affect  its
financial condition and results of operations. However, the extent of such impacts will depend on future developments, which are highly uncertain and cannot be predicted, including new
information that may emerge concerning the severity of COVID-19 and actions taken to contain COVID-19 or its impact. Additionally, to the extent the COVID-19 pandemic adversely
affects our business, financial condition or results of operations, it may heighten other risks described in this “Risk Factors” section.

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Disruptions of our information technology infrastructure or operations could harm our business.

A disruption of our information technology infrastructure or operations, or the infrastructure or operations of certain vendors who provide information technology services to us or our
customers, could be caused by a natural disaster, energy or manufacturing failure, telecommunications system failure, ransomware attack, cybersecurity or terrorist attack, intrusion or
incident, or defective or improperly installed new or upgraded business management systems. Although we make significant efforts to maintain the security and integrity of the Company's
information technology infrastructure, there can be no assurance that our security efforts and disaster recovery measures will be effective or that attempted security breaches or catastrophic
disruptions would not be successful or damaging, especially in light of the growing sophistication of cyber-attacks and intrusions sponsored by state or other interests. Portions of our
information technology infrastructure also may experience interruptions, delays or cessations of service or produce errors in connection with systems integration or migration work that
takes place from time to time. In the event of any such disruption, we may be unable to conduct our business in the normal course. Moreover, our business involves the processing, storage
and transmission of data, which would also be negatively affected by such an event. A disruption of our information technology infrastructure or operations could also cause us to lose
customers  and  revenue,  particularly  during  a  period  of  heavy  demand  for  our  services.  We  also  could  incur  significant  expense  in  repairing  system  damage  and  taking  other  remedial
measures.

Our earnings, margins and stock price may be adversely impacted by our current cost structure.

Our sales, general and administrative costs, including corporate overhead, are a higher percentage of revenue than larger broadband companies due to a lack of relative scale. We have
begun to realign our expenses and to scale for our planned construction and development of our FTTH networks in new markets. We anticipate that this initiative will take multiple years
and will be enabled by certain of our information technology initiatives. If we cannot further reduce our expenses, our earnings and margins may be lower than our peers which may affect
the value of our stock price.

Our success depends on consistent supply of physical goods and services to build and sustain services to customers. Significant disruptions to the supply chain could adversely
impact our growth and revenue projections.

The supply of critical physical supplies, such as modems, consumer Wi-Fi equipment, optical equipment and fiber is important to our business operations. These materials form the core
components needed to deliver both video and data services to our customers. We work to ensure we have a forward-looking supply of these items and redundancy of supply types and
suppliers. However, global impacts to supply chains across all suppliers and manufacturers could result in significant supply issues. If supplies to these items became severely impacted,
our plans to build out new networks could be adversely impacted. Additionally, the lack of certain equipment could limit our ability to service existing customers. Significant impact to
physical equipment supply chains could materially and adversely affect our business, including reduced revenues, loss of customers and limitations on future growth. Additionally, at times
we choose to leverage third-party suppliers to help us deliver services to customers because of efficiency reasons or because third-parties provide a service we cannot replicate easily.
Should  those  third-party  suppliers  be  impacted  by  either  materials,  equipment  or  resources,  their  inability  to  provide  services  to  us  could  also  negatively  impact  our  ability  to  deliver
network services or build out future network. Finally, our business growth strategy requires us to leverage third party partners to assist with our planned construction and development of
our FTTH networks in new markets. These third party contractors are currently in high demand. Should the Company be unable to secure sufficient third party labor contracts or acquire at
a reasonable cost, our growth strategy may be impacted.

Our success largely depends on our ability to retain and recruit key personnel, and any failure to do so could adversely affect our ability to manage our business.

Our historical operational and financial results have depended, and our future results will depend, upon the retention and continued performance of our management team, as well as the
attraction and retention of relevant key roles across our organization. The market for talent for key roles in our industry, including executive officers and key personnel to support our
engineering,  sales,  service  delivery,  information  technology,  finance  and  accounting  functions,  is  highly  competitive  and  could  adversely  impact  our  ability  to  retain  and  hire  new  key
employees and contractors. The loss of the services of key members of executive management or other employees or contractors in critical roles, and the inability or delay in hiring new
key employees and contractors could materially and adversely affect our ability to manage and expand our business and our future operational and financial results. Moreover, an

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inability  to  retain  sufficient  qualified  personnel  throughout  our  organization  or  to  attract  new  personnel  as  we  grow  our  business  could  adversely  affect  our  ability  to  achieve  our
operational, sales and financial goals impacting our financial results, financial condition and our stock price.

We could suffer a loss of revenue and increased costs, exposure to significant liability, reputational harm and other serious negative consequences if we sustain cyber-attacks or
other  data  security  breaches  that  disrupt  our  operations  or  result  in  the  dissemination  of  proprietary  or  confidential  information  about  us  or  our  customers  or  other  third
parties.

We utilize our information technology infrastructure to manage and store various proprietary information and sensitive or confidential data relating to our operations. We routinely process,
store and transmit large amounts of data for our customers, including sensitive and personally identifiable information. We depend on our information technology infrastructure to conduct
business operations and provide customer services. We may be subject to data breaches and disruptions of the information technology systems we use for these purposes. Our industry has
witnessed an increase in the frequency, intensity and sophistication of cybersecurity incidents caused by threat actors such as foreign governments, criminals, hacktivists, terrorists and
insider threats. Threat actors may be able to penetrate our network security and misappropriate or compromise our confidential, sensitive, personal or proprietary information, or that of
third parties, and engage in the unauthorized use or dissemination of such information. They may be able to create system disruptions, or cause shutdowns. Threat actors may be able to
develop and deploy viruses, worms, ransomware and other malicious software programs that attack our products or otherwise exploit any security vulnerabilities of our systems causing
operational damage that could impact our ability to serve customers and result in financial losses. In addition, sophisticated hardware and operating system software and applications that
we procure from third parties may contain defects in design or manufacture, including “bugs,” cybersecurity vulnerabilities and other problems that could unexpectedly interfere with the
operation or security of our systems.

Like  many  other  companies,  we  increasingly  leverage  third-party  SaaS  solutions  and  external  service  providers  to  help  us  deliver  services  to  our  customers.  In  the  delivery  of  these
services, we are dependent on the security infrastructure of those third-party providers. These providers are also vulnerable to the myriad of cyber-attacks possible in today’s environment.
In the case where a third-party provider becomes victim to an attack it could have an impact on our operations or ability to service customers.

To date, interruptions of our information technology infrastructure and third party suppliers have been infrequent and have not had a material impact on our operations. However, because
technology is increasingly complex and cyber-attacks are increasingly sophisticated and more frequent, there can be no assurance that such incidents will not have a material adverse effect
on us in the future. The consequences of a breach of our security measures or those of a third-party provider, a cyber-related service or operational disruption, or a breach of personal,
confidential,  proprietary  or  sensitive  data  caused  by  a  hacker  or  other  malicious  actor  could  be  significant  for  us,  our  customers  and  other  affected  third  parties.  For  example,  the
consequences  could  include  damage  to  infrastructure  and  property,  impairment  of  business  operations,  disruptions  to  customer  service,  financial  costs  and  harm  to  our  liquidity,  costs
associated with remediation, loss of revenues, loss of customers, competitive disadvantage, legal expenses associated with litigation, regulatory action, fines or penalties or damage to our
brand and reputation.

In addition, the costs to us to eliminate or address the foregoing security challenges and vulnerabilities before or after a cyber-incident could be significant. In addition, our remediation
efforts may not be successful and could result in interruptions, delays or cessation of service. We could also lose existing or potential customers for our services in connection with any
actual or perceived security vulnerabilities in the services.

We  are  subject  to  laws,  rules  and  regulations  relating  to  the  collection,  use  and  security  of  user  data.  Our  operations  are  also  subject  to  federal  and  state  laws  governing  information
security. In the event of a data breach or operational disruption caused by an information security incident, such rules may require consumer and government agency notification and may
result in regulatory enforcement actions with the potential of monetary forfeitures as well as civil litigation. We have incurred, and will continue to incur, expenses to comply with privacy
and security standards and protocols imposed by law, regulation, industry standards and contractual obligations. Notification to customers could also result in reputational damage which
could result in loss of customers or future customers due to a lack of confidence in our ability to secure their data.

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Risks Related to Regulation and Legislation

Regulation by government agencies may increase our costs of providing service or require changes in services, either of which could impair our financial performance.

Our operations are subject to varying degrees of regulation by the FCC, the Federal Trade Commission, the Federal Aviation Administration, the Environmental Protection Agency and the
Occupational Safety and Health Administration, as well as by state and local regulatory agencies and franchising authorities. Action by these regulatory bodies could negatively affect our
operations and our costs of doing business.

Changes to the FCC's Universal Service Fund framework may adversely our Broadband revenue.

The  FCC's  USF  provides  regulatory  support  to  rural  local  exchange  carriers  to  promote  universal  service  and  to  eligible  schools  and  libraries  through  the  e-rate  program  to  obtain
subsidized internet access and telecommunication services. Recent lawsuits have asked the courts to declare the universal service framework illegal. Any reduction in the USF from these
lawsuits, or other means, could negatively impact the regulatory support revenue received by the Company's RLEC business and the ability for schools and libraries to pay the Company
for internet access and telecommunication services.

Changes to key regulatory requirements can affect our ability to compete.

Our industry is subject to extensive governmental regulation, which impacts many aspects of our operations. Legislators and regulators at all levels of government frequently consider
changing,  and  sometimes  do  change,  existing  statutes,  regulations,  and  interpretations  thereof.  Future  legislative,  judicial,  or  administrative  actions  may  increase  our  costs  or  impose
additional challenges and restrictions on our business.

Federal  law  strictly  limits  the  scope  of  permissible  cable  rate  regulation,  and  none  of  our  local  franchising  authorities  currently  regulate  our  rates  for  video  services.  Our  rates  for
broadband services have historically not been subject to rate regulation. However, as broadband service is increasingly viewed as an essential service, governments could adopt new laws
or regulations related to the prices we charge for our services that could adversely impact our existing business model, revenues, earnings and the value of our and cable industry stock
prices.

The  Company  operates  data  services  and  cable  television  systems  in  largely  rural  areas  of  Virginia,  West  Virginia,  Maryland,  Pennsylvania  and  Kentucky  pursuant  to  local  franchise
agreements. These franchises are not exclusive, and other entities may secure franchise authorizations in the future, thereby increasing direct competition to the Company.

Many franchises establish comprehensive facilities and service requirements, as well as specific customer service standards and monetary penalties for non-compliance. In many cases,
franchises are terminable if the franchisee fails to comply with significant provisions set forth in the franchise agreement governing system operations. Franchises are generally granted for
fixed  terms  and  must  be  periodically  renewed.  Franchising  authorities  may  resist  granting  a  renewal  if  either  past  performance  or  the  prospective  operating  proposal  is  considered
inadequate. Franchise authorities often demand concessions or other commitments as a condition to renewal. If our local franchises are not renewed at expiration we would have to cease
operations  or,  operate  under  either  temporary  operating  agreements  or  without  a  franchise  while  negotiating  renewal  terms  with  the  local  franchising  authorities.  Although  we  have
historically renewed our franchises without incurring significant costs, we cannot offer assurance that we will be able to renew, or to renew as favorably, our franchises in the future. A
termination of or a sustained failure to renew a franchise in one or more key markets or obtaining such franchise on unfavorable terms could adversely affect our business in the affected
geographic area.

Pole attachments are wires and cables that are attached to utility poles. Cable system attachments to investor-owned public utility poles historically have been regulated at the federal or
state level, generally resulting in reasonable pole attachment rates for attachments used to provide cable service. In contrast, utility poles owned by municipalities or cooperatives are not
subject to federal regulation and are, with exceptions, generally exempt from state regulation and their attachment rates tend to be higher. Future regulatory changes in this area could
impact the pole attachment rates we pay utility companies.

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The timing of receipt of government grant payments may adversely affect our liquidity and ability to complete our performance obligations.

Although the Company has executed contracts with several municipalities to reimburse a portion of the costs to construct broadband networks to unserved homes, delays in receipt of the
grant payments may adversely affect the Company's liquidity and our ability to complete our performance obligations.

The Company may fail to complete its performance obligations in regard to government grant awards and incur liquidated damages and/or create an event of default that could
allow the municipality to cancel the grant.

In 2022, the Company was awarded grants totaling approximately $71 million and entered into contracts with the Virginia Department of Housing and Community Development (DHCD)
Virginia  Telecommunication  Initiative  (VATI),  Department  of  Housing  and  Community  Development  Office  of  Statewide  Broadband  Maryland  Infrastructure  grant  and  West  Virginia
Department of Economic Development Office of Broadband grant. Most of the grants administered by the above state agencies are funded through the American Rescue Plan Act. As the
recipient of these grants, the Company has committed to expand its broadband network and improve broadband services to approximately 23,600 unserved homes in the states of Virginia,
Maryland and West Virginia within a specified period, as agreed to by the Company and each municipality. In the event the Company does not fulfill its commitment to extend its existing
broadband network within the time frame allotted, the performance of the broadband network is inadequate, the Company is considered insolvent or the Company fails to meets its funding
requirements of the grant projects, the Company may be declared in default of the grant contract. If the default is not cured in a timely manner, the grant contract could be terminated, grant
reimbursements maybe withheld by the municipalities and the Company may be required to repay grant monies previously received, as well as additional penalties and liquidated damages.
Furthermore, the Company may be liable to pay interest, administrative charges, collection costs, attorneys’ fees, expert fees, consultant fees, and other applicable fees, and interest on any
outstanding  repayment,  all  of  which  could  lead  to  higher  Company  capital  requirements  which  may  not  be  available,  lower  homes  passed  and  unfavorable  financial  results  for  the
Company.

Regulatory  constraints  could  impact  our  ability  to  adequately  address  increases  in  broadband  usage  and  may  cause  network  capacity  limitations,  resulting  in  service
disruptions, reduced capacity or slower transmission speeds for our customers.

Video streaming services, gaming and peer-to-peer file sharing applications use significantly more bandwidth than other Internet activity such as web browsing and email. As use of these
services continues to grow, our broadband customers will likely use much more bandwidth than in the past. If this occurs, we could be required to make significant capital expenditures to
increase network capacity in order to avoid service disruptions, service degradation or slower transmission speeds for our customers. Alternatively, we could choose to implement network
management  practices  to  reduce  the  network  capacity  available  to  bandwidth-intensive  activities  during  certain  times  in  market  areas  experiencing  congestion,  which  could  negatively
affect  our  ability  to  retain  and  attract  customers  in  affected  markets.  Competitive  or  regulatory  constraints  may  preclude  us  from  recovering  costs  of  network  investments  designed  to
address these issues, which could adversely impact our operating margins, results of operations, financial condition and cash flows.

Our  services  may  be  adversely  impacted  by  legislative  or  regulatory  changes  that  affect  our  ability  to  develop  and  offer  services  or  that  could  expose  us  to  liability  from
customers or others.

The Company provides broadband Internet access services to its fiber, cable, and telephone customers. As the Internet has matured, it has become the subject of increasing regulatory
interest. Congress and Federal regulators have adopted a wide range of measures directly or potentially affecting Internet use. The adoption of new Internet regulations or policies could
adversely affect our business.

In 2015, the FCC determined that broadband Internet access services, such as those we offer, were a form of “telecommunications service” under the Communications Act and, on that
basis, imposed rules banning service providers from blocking access to lawful content, restricting data rates for downloading lawful content, prohibiting the attachment of non-harmful
devices, giving special transmission priority to affiliates, and offering third parties the ability to pay for priority routing. The 2015 rules also imposed a “transparency” requirement, i.e., an
obligation to disclose all material terms and conditions of our service to consumers.

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Table of Contents

In December 2017, the FCC adopted an order repudiating its prior (2015) treatment of broadband as a “telecommunications service,” reclassifying broadband as an “information service,”
and eliminating the rules it had imposed at that time (other than a transparency/disclosure-requirement, which it eased in significant ways). The FCC also ruled that state regulators may
not impose obligations similar to federal obligations that the FCC removed. Various parties have challenged this ruling in court, and, we cannot predict how any such court challenges will
be resolved. Moreover, it is possible that the FCC might further revise its approach to broadband Internet access, or that Congress might enact legislation affecting the rules applicable to
the  service.  In  2019,  the  U.S.  Court  of  Appeals  for  the  District  of  Columbia  upheld  the  information  service  reclassification,  but  vacated  the  FCC’s  blanket  prohibition  of  state  utility
regulation of broadband services. The court left open the possibility that individual state laws could still be deemed preempted on a case-by-case basis if it is shown that they conflict with
federal law. In October 2020 the FCC, responding to the court’s remand order, issued a further decision clarifying certain aspects of its earlier order. In this decision the FCC re-classified
broadband internet access service as an unregulated information service, thus eliminating all federal regulatory “network neutrality” obligations beyond requiring broadband providers to
accurately disclose network management practices, performance, and commercial terms of service. These issues may be revisited by the FCC in the current or future administrations.

The FCC imposes obligations on telecommunications service providers, including broadband Internet access service providers, and multichannel video program distributors, like our cable
company. We cannot predict the nature and pace these requirements and other developments, or the impact they may have on our operations.

Risks Related to our Indebtedness

We may not have sufficient capital to fund our expansion plans and may not be able to repay future indebtedness.

As discussed in the Risks Related to our Business section above, we expect our capital expenditures to exceed the cash flow provided from continuing operations through 2025 as we
invest  in  our  network  and  subscriber  growth  and  expansion  initiatives.  As  of  December  31,  2022,  we  had  borrowed  $75  million  in  delayed  draw  term  loans  under  our  2021  credit
agreement which contains: (i) a $100 million, five-year undrawn revolving credit facility, (ii) a $150 million five-year delayed draw amortizing term loan, and (iii) a $150 million seven-
year delayed draw amortizing term loan. If our costs to expand our networks are greater than we anticipate, we may not have sufficient capital nor be able to secure additional capital on
terms acceptable to us and may have to curtail our expansion plans. Upon drawing on available debt under our credit agreement, we may not be able to generate sufficient cash flows from
operations in 2026 and beyond or to raise additional capital in amounts necessary for us to repay the future indebtedness when such indebtedness becomes due and to meet our other cash
needs.

Our level of indebtedness could adversely affect our financial health and ability to compete.

As of December 31, 2022, we had $75 million of total indebtedness. We expect to borrow the remaining $225 million available under our delayed draw term loans by June 2023 to fund
planned capital expenditures aimed at our network and subscriber growth and expansion initiatives. Our level of indebtedness could have important adverse consequences. For example, it
may:

•

•

•

increase our vulnerability to general adverse economic and industry conditions, including rising interest rates, because as of December 31, 2022, all of our borrowings were, and
may continue to be, subject to variable rates of interest;

require us to dedicate a substantial portion of our cash flow from operations to payments on our indebtedness, thereby reducing the availability of our cash flow to fund working
capital, capital expenditures, dividends and other general corporate purposes; and

place us at a competitive disadvantage relative to companies that have less indebtedness.

Failure  to  comply  with  financial  and  operating  covenants  or  make  scheduled  payments  under  our  credit  agreement  may  restrict  our  ability  to  borrow  and  could  accelerate
repayment of outstanding debt.

Under the credit agreement for our delayed draw term loans, we are required to comply with specified financial and operating covenants in addition to making scheduled payments, which
may limit our ability to borrow additional funds to alleviate liquidity constraints and limit our flexibility in planning for, or reacting to, changes in our business

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and the industry in which we operate and otherwise limit our ability to operate our business as we otherwise might operate it. Our failure to comply with any of these covenants or to meet
any payment obligations under the credit agreement could result in an event of default which, if not cured or waived, would result in any amounts outstanding, including any accrued
interest  and  unpaid  fees,  becoming  immediately  due  and  payable.  We  might  not  have  sufficient  working  capital  or  liquidity  to  satisfy  any  repayment  obligations  in  the  event  of  an
acceleration of those obligations. In addition, if we are not in compliance with the financial and operating covenants at the time we wish to borrow funds, we will be unable to borrow
funds.

General Risk Factors

Adverse economic conditions in the United States and in our market area involving significantly reduced consumer spending or high inflation could have a negative impact on
our results of operations.

Unfavorable  general  economic  conditions  could  negatively  affect  our  business.  Although  it  is  difficult  to  predict  the  impact  of  general  economic  conditions  on  our  business,  these
conditions could adversely affect the affordability of, and customer demand for our services, and could cause customers to delay or forgo purchases of our services. Any national economic
weakness,  restricted  credit  markets,  high  interest  rates,  high  inflation  or  high  unemployment  rates  could  depress  consumer  spending,  increase  our  expenses  and  harm  our  operating
performance. In addition, any material adverse economic conditions that affect our geographic markets in particular could have a disproportionately negative impact on our results.

Negative outcomes of legal proceedings may adversely affect our business and financial condition.

We become involved in legal proceedings from time to time. While we are not currently involved in any material legal proceedings, potential future proceedings may be complicated,
costly and disruptive to our business operations. We might also incur significant expenses in defending these matters or may be required to pay significant fines, awards and settlements.
Any of these potential outcomes, such as judgments, awards, settlements or orders could have a material adverse effect on our business, financial condition, operating results or our ability
to do business.

Our business may be impacted by new or changing tax laws or regulations and actions by federal, state and/or local agencies, or how judicial authorities apply tax laws.

In connection with the products and services we sell, we calculate, collect and remit various federal, state and local taxes, surcharges and regulatory fees to numerous federal, state and
local governmental authorities, including federal USF contributions and regulatory fees. In addition, we incur and pay state and local taxes and fees on purchases of goods and services
used in our business.

Tax laws are subject to change as new laws are passed and new interpretations of the law are issued or applied. In many cases, the application of tax laws is uncertain and subject to
differing interpretations, especially when evaluated against new technologies and telecommunications services, such as broadband internet access and cloud related services.

In the event that we have incorrectly calculated, assessed or remitted amounts that were due to governmental authorities, we could be subject to additional taxes, fines, penalties or other
adverse  actions,  which  could  materially  impact  our  business,  financial  condition  and  operating  results.  In  the  event  that  federal,  state  and/or  local  municipalities  were  to  significantly
increase taxes on our network, operations or services, or seek to impose new taxes, it could have a material adverse effect on our business, financial condition, operating results or ability to
do business.

ITEM 1B. UNRESOLVED STAFF COMMENTS

None.

ITEM 2. PROPERTIES

The Company owns or leases switching and data centers, office and retail space, and warehouses that support its operations located across a multi-state area covering large portions of
central and western Virginia, south-central Pennsylvania, West Virginia, and portions of Maryland, and Kentucky. The Company also has fiber optic

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Table of Contents

hubs or points of presence in Pennsylvania, Maryland, Virginia, Kentucky and West Virginia. The Company considers the properties owned or leased generally to be in good operating
condition and suitable for its business operations.

ITEM 3. LEGAL PROCEEDINGS

None.

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Table of Contents

ITEM 5. MARKET FOR THE REGISTRANT'S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES

PART II

Market Information
The Company's stock is traded on the Nasdaq Global Select Market under the symbol “SHEN.” The following table indicates the closing high and low sales prices per share of common stock as
reported by the Nasdaq Global Select Market for each quarter during the last two years:
2022
High
Fourth Quarter
Third Quarter
Second Quarter
First Quarter

15.63 
16.97 
17.06 
18.77 

22.79 
24.50 
25.93 
26.58 

Low

$

$

2021
Fourth Quarter
Third Quarter
Second Quarter
First Quarter

$

High

Low

$

32.71 
61.53 
51.82 
52.20 

24.44 
28.70 
46.00 
38.77 

Stock Performance Graph
The following graph and table show the cumulative total shareholder return on the Company’s common stock compared to the Nasdaq US Index and the Nasdaq Telecommunications Index for the
period  between  December  31,  2017  and  December  31,  2022.  The  graph  tracks  the  performance  of  a  $100  investment,  with  the  reinvestment  of  all  dividends,  from  December  31,  2017  to
December 31, 2022.

28

 
Table of Contents

Shenandoah Telecommunications Company
NDAQ US
NDAQ Telecom Stocks

2017

2018

2019

2020

2021

2022

$
$
$

100  $
100  $
100  $

132  $
95  $
93  $

125  $
124  $
118  $

131  $
150  $
129  $

126  $
189  $
136  $

79 
152 
106 

Holders

As of February 16, 2023, there were 4,082 holders of record of the Company’s common stock.

Dividend Policy
Under the Company’s credit agreement, the Company is restricted in its ability to pay dividends in the future. So long as no Default or Event of Default, as defined in the credit agreement, the
Company may make, declare and pay lawful cash dividends or distributions to its shareholders or redeem capital stock in an aggregate amount not to exceed, when the Company’s Total Net Leverage
Ratio (as defined in the credit agreement) is greater than 4.00:1.00 on a pro forma basis, an amount equal to the greater of 6.0% of the net cash proceeds from any public equity issuance of the
Company’s equity interests or 4.0% of the estimated fair market value of the Company’s equity interests or when the Company’s Total Net Leverage (as defined in the credit agreement) is less than or
equal to 4.00:1.00 on a pro forma basis, an unlimited amount; provided, however, that the amount of any dividend or distribution that is not paid in cash but is reinvested in equity interests of the
Company shall be excluded from this calculation and redemptions of equity interests of the Company surrendered by employees and directors to cover withholding taxes shall be excluded from this
calculation.

The table below sets forth the cash dividends per share of our common stock that our board of directors declared during the following years:

Cash Dividend

$

0.27  $

0.29  $

0.34  $

18.82  $

0.08 

2018

2019

Years Ended December 31,
2020

2021

2022

Cash dividends in 2021 include a special dividend of $18.75 per share declared in the third quarter of 2021 (the “Special Dividend”) following the sale of our Wireless operations and assets.

Dividend Reinvestment Plan
The Company maintains a dividend reinvestment plan (the “DRIP”) for the benefit of its shareholders. When shareholders remove shares from the DRIP, the Company issues whole shares in book
entry  form,  pays  out  cash  for  any  fractional  shares,  and  cancels  the  fractional  shares.  In  conjunction  with  the  vesting  of  shares  or  exercise  of  stock  options,  the  grantees  may  surrender  awards
necessary to cover the statutory tax withholding requirements and any amounts required to cover stock option strike prices associated with the transaction.

Purchases of Equity Securities by the Issuer or Affiliated Purchasers
None.

29

 
 
Table of Contents

ITEM 6.

[Reserved]

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Table of Contents

ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

You  should  read  the  following  discussion  and  analysis  of  our  financial  condition  and  results  of  operations  in  conjunction  with  our  consolidated  financial  statements  and  notes  thereto  appearing
elsewhere in this Annual Report on Form 10-K. In addition to historical consolidated financial information, the following discussion and analysis may contain forward-looking statements that involve
risks, uncertainties and assumptions. Our actual results could differ materially from those anticipated by forward-looking statements as a result of many factors. We discuss factors that we believe
could cause or contribute to these differences below and elsewhere in this Annual Report on Form 10-K, including those set forth under “Part I. Cautionary Statement Regarding Forward-Looking
Statements” and “Part I. Item 1A. Risk Factors”.

Overview

Shenandoah Telecommunications Company (“Shentel”, “we”, “our”, “us”, or the “Company”), is a provider of a comprehensive range of broadband communication services and cell tower colocation
space in the Mid-Atlantic portion of the United States.

Management’s Discussion and Analysis is organized around our reporting segments. Refer to Item 1 above for our description of our reporting segments and a description of their respective business
activities. Also see Note 15, Discontinued Operations, and Note 14, Segment Reporting, in our consolidated financial statements for additional information.

2022 Developments

Beam fixed wireless:
In the fourth quarter of 2021, due to the availability of grants awarded under various governmental initiatives, and in support of rural fiber to the home (“FTTH”) broadband network expansion
projects, we decided to cease further expansion of our Beam branded fixed wireless edge-out strategy. During the second quarter of 2022, the Company permanently ceased operating 20 of our Beam
fixed  wireless  sites.  On  August  23,  2022,  the  Company  entered  into  a  definitive  asset  purchase  agreement  (the  “Spectrum  Purchase  Agreement”)  with  a  wireless  carrier  pursuant  to  which  the
Company agreed to sell certain Federal Communications Commission (“FCC”) spectrum licenses and leases utilized in the Company's Beam branded fixed wireless service for total consideration of
approximately  $21.5  million,  composed  of  $17.7  million  cash  and  approximately  $3.8  million  of  liabilities  to  be  assumed  by  the  wireless  carrier  (the  “Spectrum  Transaction”).  The  Spectrum
Transaction is expected to close in the first half of 2023, subject to the receipt of regulatory approvals and other customary closing conditions. As a result of the Spectrum Transaction, the Company
ceased its Beam service at the remaining Beam fixed wireless sites in the fourth quarter 2022. The Company is no longer reporting Beam customers as part of its Broadband Revenue Generating
Units (“RGUs”).

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Table of Contents

Results of Operations

Year Ended December 31, 2022 Compared to Year Ended December 31, 2021

The Company’s consolidated results from operations are summarized as follows:

($ in thousands)

Revenue
Operating expenses

Operating loss

Other (expense) income, net

(Loss) income before taxes

Income tax benefit

(Loss) income from continuing operations

Income from discontinued operations, net of tax

Net (loss) income

2022

267,371 
275,329 
(7,958)

(1,348)
(9,306)
(927)
(8,379)

— 
(8,379)

$

$

Year Ended December 31,
2021

% of Revenue

% of Revenue

$

%

Change

100.0  $
103.0 
(3.0)

(0.5)
(3.5)
(0.3)
(3.1)

245,239 
247,669 
(2,430)

8,665 
6,235 
(1,694)
7,929 

— 
(3.1) $

990,902 
998,831 

100.0 
101.0 
(1.0)

3.5 
2.5 
(0.7)
3.2 

404.1 
407.3 

22,132 
27,660 
(5,528)

(10,013)
(15,541)
767 
(16,308)

(990,902)

(1,007,210)

9.0 
11.2 
227.5 

(115.6)
(249.3)
45.3 
(205.7)

(100.0)

(100.8)

Revenue
Revenue increased approximately $22.1 million, or 9.0%, in 2022 compared with 2021, driven by 9.2% growth in Broadband and 6.9% growth in the Tower segments. Refer to the discussion of the
results of operations for the Tower and Broadband segments, included within this annual report, for additional information.

Operating expenses
Operating expenses increased approximately $27.7 million, or 11.2%, in 2022 compared with 2021, primarily driven by $29.1 million in incremental Broadband operating expenses primarily incurred
to  support  cessation  of  Beam  operations  and  services  and  the  continuing  expansion  of  Glo  Fiber.  Tower  operating  expenses  were  up  $0.7  million.  Corporate  operating  expenses  were  down
$2.1  million  primarily  due  to  lower  professional  fees.  Refer  to  the  discussion  of  results  of  operations  for  the  Tower  and  Broadband  segments,  included  within  this  annual  report,  for  additional
information.

Other (expense) income, net
Other income, net decreased $10.0 million, or 115.6%, in 2022 compared with 2021, primarily driven by lower net actuarial gains recognized for the Company's pension plan in 2022, decreases in
patronage income derived from the CoBank patronage program and decreases in transitional service agreement (“TSA”) income realized in 2022.

Income tax benefit
Income tax benefit of approximately $0.9 million decreased approximately $0.8 million compared with 2021, primarily driven by higher benefit realized in 2021 as a result of the 2021 disposition of
Wireless assets and operations.

Income from discontinued operations, net of tax
Income from discontinued operations, net of tax, decreased $1.0 billion, or 100.0%. The decrease was due to the completion of the disposition of our Wireless assets and operations in 2021, with no
additional activity occurring in 2022.

Broadband

Our Broadband segment provides broadband internet, video and voice services to residential and commercial customers in portions of Virginia, West Virginia, Maryland, Pennsylvania, and Kentucky,
via hybrid fiber coaxial cable under the brand name of Shentel, fiber optics under the brand name of Glo Fiber. The Broadband segment also leases dark fiber and provides Ethernet and Wavelength
fiber  optic  services  to  enterprise  and  wholesale  customers  throughout  the  entirety  of  our  service  area.  The  Broadband  segment  also  provides  voice  and  DSL  telephone  services  to  customers  in
Virginia’s Shenandoah County and

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portions of adjacent counties as a Rural Local Exchange Carrier (“RLEC”). These integrated networks are connected by over 8,300 fiber route mile network.

The following table indicates selected operating statistics of Broadband:

December 31,
2022

December 31,
2021

December 31,
2020

Broadband homes and businesses passed (1)

Incumbent Cable
Glo Fiber

Residential & SMB RGUs:

Broadband Data

Incumbent Cable
Glo Fiber

Video
Voice

Total Residential & SMB RGUs (excludes RLEC)

Residential & SMB Penetration (2)

Broadband Data

Incumbent Cable
Glo Fiber

Video
Voice

Residential & SMB ARPU (3)

Broadband Data

Incumbent Cable
Glo Fiber

Video
Voice

Fiber route miles
Total fiber miles (4)

359,529 
212,050 
147,479 

133,930 
109,644 
24,286 
46,975 
39,951 
220,856 

37.3 %
51.7 %
16.5 %
13.1 %
11.7 %

$
$
$
$
$

80.14 
81.31 
73.48 
102.80 
26.23 

8,346 
656,033 

286,309 
211,120 
75,189 

117,722 
106,345 
11,377 
49,945 
34,513 
202,180 

41.1 %
50.4 %
15.1 %
17.4 %
12.8 %

$
$
$
$
$

78.62 
79.00 
74.02 
100.35 
28.60 

7,392 
518,467 

237,343 
208,691 
28,652 

102,713 
98,555 
4,158 
52,817 
32,646 
188,176 

43.3 %
47.2 %
14.5 %
22.3 %
14.8 %

77.93 
77.97 
78.90 
93.17 
29.44 

6,794 
394,316 

$
$
$
$
$

_______________________________________________________

(1) Homes and businesses are considered passed (“passings”) if we can connect them to our network without further extending the distribution system. Passings is an estimate based upon the best available information. Passings will vary

among video, broadband data and voice services.

(2) Penetration is calculated by dividing the number of users by the number of passings or available homes, as appropriate.
(3) Average Revenue Per Data RGU calculation = (Residential & SMB Revenue * 1,000) / average data RGUs / 12 months
(4) Total fiber miles are measured by taking the number of fiber strands in a cable and multiplying that number by the route distance. For example, a 10 mile route with 144 fiber strands would equal 1,440 fiber miles.

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Table of Contents

Broadband results from operations are summarized as follows:

($ in thousands)
Broadband operating revenue

Residential & SMB
Commercial Fiber
RLEC & Other

Total broadband revenue

Broadband operating expenses

Cost of services
Selling, general, and administrative
Restructuring expense
Impairment expense
Depreciation and amortization

Total broadband operating expenses

Broadband operating income

2022

Year Ended December 31,
2021

% of Revenue

% of Revenue

$

%

Change

$

$

193,974 
38,830 
16,211 
249,015 

102,267 
56,776 
849 
5,241 
63,175 
228,308 
20,707 

77.9  $
15.6 
6.5 
100.0 

41.1 
22.8 
0.3 
2.1 
25.4 
91.7 

8.3  $

177,530 
34,931 
15,619 
228,080 

97,283 
47,840 
202 
5,986 
47,937 
199,248 
28,832 

77.8 
15.3 
6.8 
100.0 

42.7 
21.0 
0.1 
2.6 
21.0 
87.4 
12.6 

16,444 
3,899 
592 
20,935 

4,984 
8,936 
647 
(745)
15,238 
29,060 

(8,125)

9.3 
11.2 
3.8 
9.2 

5.1 
18.7 
320.3 
(12.4)
31.8 
14.6 

(28.2)

Residential & SMB revenue
Residential  &  SMB  revenue  increased  approximately  $16.4  million,  or  9.3%,  in  2022  compared  with  2021,  primarily  driven  by  launching  services  in  new  markets  resulting  in  13.8%  growth  in
broadband RGUs.

Commercial Fiber revenue
Commercial Fiber revenue increased approximately $3.9 million, or 11.2%, in 2022 compared with 2021, primarily driven by increased connections.

Cost of services
Cost of services increased approximately $5.0 million, or 5.1%, in 2022 compared with 2021, primarily driven by the expansion of Glo Fiber and inflation. Payroll related costs were up $3.9 million,
primarily due to higher salaries, wages and incentive costs and headcount to support the Glo Fiber expansion. Maintenance costs were up $1.6 million, primarily due to higher fuel, supplies, and
contractor costs.

Selling, general and administrative
Selling,  general  and  administrative  expense  increased  $8.9  million,  or  18.7%,  in  2022  compared  with  2021,  primarily  driven  by  the  expansion  of  Glo  Fiber  and  inflation.  Payroll  related  costs
increased $2.7 million, primarily due to higher salaries, wages and incentive costs and headcount to support the Glo Fiber expansion. Advertising costs increased $2.5 million due primarily to the
expansion of Glo Fiber. Software related costs and professional fees increased $2.0 million related to operational system upgrades. Other costs, including bad debt and operating taxes increased $1.7
million.

Restructuring expense
Restructuring expense increased $0.6 million, or 320.3%, in 2022 compared with 2021, primarily driven by the ceasing of Beam operations.

Impairment
Impairment expense decreased $0.7 million, or 12.4%, in 2022 compared with 2021. Impairment expense in 2021 and 2022 was primarily driven by the Company's decision to permanently cease
Beam operations.

Depreciation and amortization
Depreciation and amortization increased $15.2 million, or 31.8%, in 2022 compared with 2021, primarily driven by the Company's network expansion of our Glo Fiber network and the accelerated
depreciation of Beam network assets associated with the Company’s decision to permanently cease Beam operations.

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Table of Contents

Tower

Our Tower segment owns cell towers and leases colocation space on the towers to wireless communications providers. Substantially all of our owned towers are built on ground that we lease from the
respective landlords.

The following table indicates selected operating statistics of the Tower segment:

Macro tower sites
Tenants
Average tenants per tower

Tower results from operations are summarized as follows:

($ in thousands)
Tower revenue
Tower operating expenses

Tower operating income

December 31,
2022

December 31,
2021

December 31,
2020

222 
446 
1.9 

223 
485 
2.1 

2022

% of Revenue

2021

% of Revenue

$

%

Year Ended December 31,

Change

$

$

18,919 
9,407 
9,512 

100.0  $
49.7 
50.3  $

17,704 
8,688 
9,016 

100.0 %
49.1 
50.9 

1,215 
719 

496 

223 
427 
1.8 

6.9 
8.3 

5.5 

Revenue
Revenue increased approximately $1.2 million, or 6.9%, in 2022 compared with 2021, primarily driven by a 4.1% increase in average revenue per tenant.

Operating expenses
Operating expenses increased approximately $0.7 million, or 8.3%, in 2022 compared with 2021, primarily driven by higher costs of service as a result of higher rent costs and higher depreciation.

35

 
 
 
Table of Contents

Year Ended December 31, 2021 Compared to Year Ended December 31, 2020

The Company’s consolidated results from operations are summarized as follows:

($ in thousands)

Revenue
Operating expenses

Operating loss

Other income, net
Income before taxes
Income tax benefit

Income from continuing operations

Income from discontinued operations, net of tax

Net income

2021

245,239 
247,669 
(2,430)

8,665 
6,235 
(1,694)
7,929 

990,902 
998,831 

$

$

$

Year Ended December 31,
2020

% of Revenue

% of Revenue

$

%

Change

100.0  $
101.0 
(1.0)

3.5 
2.5 
(0.7)
3.2  $

220,775 
223,376 
(2,601)

3,187 
586 
(990)
1,576 

404.1 
407.3  $

124,097 
125,673 

100.0 
101.2 
(1.2)

1.4 
0.3 
(0.4)
0.7 

56.2 
56.9 

24,464 
24,293 
171 

5,478 
5,649 
(704)
6,353 

866,805 

873,158 

11.1 
10.9 
(6.6)

171.9 
964.0 
(71.1)
403.1 

698.5 

694.8 

Revenue
Revenue increased approximately $24.5 million, or 11.1%, in 2021 compared with 2020, driven by 11.6% growth in Broadband and 3.8% growth in the Tower segments. Refer to the discussion of the
results of operations for the Tower and Broadband segments, included within this annual report, for additional information.

Operating expenses
Operating expenses increased approximately $24.3 million, or 10.9%, in 2021 compared with 2020, primarily driven by $7.4 million in incremental Broadband operating expenses incurred to support
the continuing expansion of Glo Fiber, $1.7 million of restructuring expenses and $6.0 million of impairment expenses incurred primarily as a result of our decision to cease expansion of Beam, $6.4
million in depreciation from growth in our broadband networks, $5.8 million in Broadband maintenance due primarily to higher cable replacements costs, obsolete inventory charges and expensing of
software development costs related to our previous ERP system that was replaced in 2022, partially offset by a decline in corporate expenses.

Other income, net
Other income, net increased $5.5 million primarily due to actuarial gains recognized for the Company's post-retirement benefit plans and TSA income realized in 2021.

Income tax benefit
Income tax benefit of approximately $1.7 million increased approximately $0.7 million compared with 2020, primarily due to $5.0 million of non-cash tax benefits derived from the revaluation of our
deferred tax liabilities. This revaluation was driven by the change in our estimated state tax rate that was triggered by the disposition of our Wireless assets and operations and a change in West
Virginia tax regulations, and was partially offset by a $1.6 million reclassification of income taxes from other comprehensive income resulting from termination of our interest rate swaps, a $1.1
million reduction in excess tax benefits from share based compensation and other, and $1.6 million as a result of changes in taxable income.

Income from discontinued operations, net of tax
Income from discontinued operations, net of tax, increased $0.9 billion, or 698.5%. The increase was primarily due to the completion of the disposition of our Wireless assets and operations for
proceeds of approximately $1.9 billion resulting in a gain of $1.2 billion, net of approximately $0.3 billion of income tax expense.

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Table of Contents

Broadband

Broadband results from operations are summarized as follows:

($ in thousands)
Broadband operating revenue

Residential & SMB
Commercial Fiber
RLEC & Other

Total broadband revenue

Broadband operating expenses

Cost of services
Selling, general, and administrative
Restructuring expense
Impairment expense
Depreciation and amortization

Total broadband operating expenses

Broadband operating income

2021

% of Revenue

2020

% of Revenue

$

%

Year Ended December 31,

Change

$

$

177,530 
34,931 
15,619 
228,080 

97,283 
47,840 
202 
5,986 
47,937 
199,248 
28,832 

77.8  $
15.3 
6.8 
100.0 

42.7 
21.0 
0.1 
2.6 
21.0 
87.4 
12.6  $

155,017 
32,759 
16,571 
204,347 

84,893 
39,472 
— 
— 
41,076 
165,441 
38,906 

75.9 
16.0 
8.1 
100.0 %

41.5 
19.3 
— 
— 
20.1 
81.0 
19.0 

22,513 
2,172 
(952)
23,733 

12,390 
8,368 
202 
5,986 
6,861 
33,807 

14.5 
6.6 
(5.7)
11.6 

14.6 
21.2 
— 
— 
16.7 
20.4 

(10,074)

(25.9)

Residential & SMB revenue
Residential & SMB revenue increased approximately $22.5 million, or 14.5%, during 2021 primarily driven by launching services in new markets resulting in 15.9% growth in broadband RGUs.

Commercial Fiber revenue
Commercial Fiber revenue increased approximately $2.2 million, or 6.6%, during 2021 due primarily to $1.0 million of growth in circuit connections, $0.7 million non-recurring amortized revenue
reduction in 2020 and $0.5 million in non-recurring dark fiber sales-type leases in 2021.

RLEC & Other revenue
RLEC & Other revenue decreased approximately $1.0 million, or 5.7%, compared with 2020 due primarily to a decline in residential DSL subscribers, lower switched access revenue, and lower
intercompany phone service.

Cost of services
Cost of services increased approximately $12.4 million, or 14.6%, compared with 2020, primarily driven by $5.8 million increase in maintenance due primarily to higher cable replacements costs,
obsolete network asset charges and expensing of software development costs related to our previous ERP system, $3.6 million in higher compensation costs to support the expansion of Glo Fiber and
Beam, and $1.7 million in higher programming fees.

Selling, general and administrative
Selling, general and administrative expense increased $8.4 million or 21.2% compared with 2020 primarily due to $3.8 million in higher compensation and advertising costs to support the expansion
of Glo Fiber and Beam, a $2.4 million increase in software development and service fees as we upgrade our operating support, customer relationship and enterprise resource systems and a $1.7
million increase in property taxes, facility expense and other costs.

Restructuring expense
Restructuring expense was primarily due to severance related expenses from the sale of Wireless assets and operations.

Impairment
During the fourth quarter, we ceased further expansion of our fixed wireless edge-out strategy. As a result, in the fourth quarter of 2021, the Company incurred approximately $6.0 million of expenses
for impairment of expansionary Beam construction assets.

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Table of Contents

Depreciation and amortization
Depreciation and amortization increased $6.9 million or 16.7%, compared with 2020, primarily as a result of our network expansion and the deployment of infrastructure necessary to support our new
fiber-to-the-home service, Glo Fiber.

Tower
Tower results from operations are summarized as follows:

($ in thousands)
Tower revenue
Tower operating expenses

Tower operating income

2021

17,704 
8,688 
9,016 

$

$

Year Ended December 31,
2020

% of Revenue

% of Revenue

$

%

Change

100.0  $
49.1 
50.9  $

17,055 
8,232 
8,823 

100.0 
48.3 
51.7 

649 
456 

193 

3.8 
5.5 

2.2 

Revenue
Revenue increased approximately $0.6 million, or 3.8%, in 2021 compared with 2020. This increase was due to a 13.6% increase in tenants and was partially offset by a 3.2% decline in average
revenue per tenant.

Operating expenses
Operating expenses increased approximately $0.5 million, or 5.5%, compared to the prior year period, due primarily to increases in ground lease rent expense, and expansion of our tower network
team resulting in higher payroll costs, partially offset by a decrease in professional services.

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Table of Contents

Financial Condition, Liquidity and Capital Resources

Sources and Uses of Cash: Our principal sources of liquidity are our cash and cash equivalents, cash generated from operations, and borrowings under our Credit Agreement, dated July 1, 2021 (the
“Credit Agreement”).

In 2021, Congress passed the America Rescue Plan Act to subsidize the deployment of high-speed broadband internet access in unserved areas. We were awarded approximately $71 million in grants
to serve approximately 23,600 unserved homes in the states of Virginia, West Virginia and Maryland. The grants will be paid to the Company as certain milestones are completed. The Company
expects to its fulfill its performance obligations during the period from 2023 to 2025.

As  of  December  31,  2022,  our  cash  and  cash  equivalents  totaled  $44.1  million  and  the  availability  under  our  delayed  draw  term  loans  and  revolving  line  of  credit  was  $325.0  million,  for  total
available liquidity of $369.1 million.

Operating activities from continuing operations generated approximately $74.9 million in 2022, representing an increase of $11.4 million compared with 2021, driven by higher non-cash add backs to
net  loss,  including  higher  depreciation,  stock-based  compensation,  and  bad  debt  expense,  and  lower  non-cash  add  backs  for  income  taxes  benefits,  partially  offset  by  lower  income  (loss)  from
operations.

Net  cash  used  in  investing  activities  for  continuing  operations  increased  $24.4  million  in  2022,  compared  with  2021,  primarily  due  to  a  $29.5  million  increase  in  capital  expenditures  for  our
Broadband segment to enable our Glo Fiber market expansion, partially offset by an increase in cash received for refunds of FCC spectrum licenses of $4.0 million and sales of assets, including a sale
of investments from Shentel's rabbi trust which generated $0.8 million of proceeds.

Financing activities from continuing operations generated approximately $69.0 million in 2022, compared to net cash used in financing activities for continuing operations of $943.9 million in 2021.
The change was primarily the result of a decrease in dividend payments, as the Company made a special dividend payment of $936.3 million in 2021. The Company also generated an additional
$75.0 million in cash as a result of borrowings against its delayed draw term loans during 2022.

Indebtedness: Throughout 2022, we borrowed $37.5 million under each of the delayed draw term loan facilities available under the Credit Agreement for a total of $75.0 million. We expect to borrow
the  remaining  $225.0  million  available  under  these  term  loans  by  June  2023  to  fund  planned  capital  expenditures  to  continue  our  Glo  Fiber  network  expansion.  As  of  December  31,  2022,  the
Company’s indebtedness totaled approximately $75 million, net of unamortized loan fees of $46.0 thousand, with an annualized overall weighted average interest rate of approximately 4.63%. Refer
to Note 9, Debt in the Company's 2022 Consolidated Financial Statements for information about the Company's Credit Agreement.

As of December 31, 2022, the Company was in compliance with the financial covenants in our Credit Agreement.

We  expect  our  cash  on  hand,  cash  flow  from  continuing  operations,  and  availability  of  funds  from  our  Credit  Agreement  as  well  as  government  grants  will  be  sufficient  to  meet  our  anticipated
liquidity needs for business operations for the next twelve months. There can be no assurance that we will continue to generate cash flows at or above current levels.

We expect our capital expenditures to exceed the cash flow provided from continuing operations through 2025, as we expand our Glo Fiber broadband network to potentially reach over 450,000
passings.

The actual amount and timing of our future capital requirements may differ materially from our estimates depending on the demand for our products and services, new market developments and
expansion opportunities.

Our cash flows from continuing operations could be adversely affected by events outside our control, including, without limitation, changes in overall economic conditions including rising inflation,
regulatory requirements, changes in technologies, changes in competition, demand for our products and services, availability of labor resources and capital, natural disasters, pandemics and outbreaks
of  contagious  diseases  and  other  adverse  public  health  developments,  such  as  COVID-19,  and  other  conditions.  Our  ability  to  attract  and  maintain  a  sufficient  customer  base,  particularly  in  our
Broadband markets, is critical to our ability to maintain a positive cash flow from operations. The foregoing events individually or collectively could affect our results.

Critical Accounting Policies

We prepare our consolidated financial statements in accordance with U.S. generally accepted accounting principles (“GAAP”). The preparation of these consolidated financial statements requires us
to make estimates and assumptions that affect our

39

Table of Contents

reported amounts of assets, liabilities, revenue and expenses, as well as related disclosures. To the extent that there are material differences between these estimates and actual results, our financial
condition  or  operating  results  would  be  affected.  We  base  our  estimates  on  past  experience  and  other  assumptions  that  we  believe  are  reasonable  under  the  circumstances,  and  we  evaluate  these
estimates on an ongoing basis. We refer to accounting estimates of this type as critical accounting policies and estimates, which we discuss further below.

Our significant accounting policies are described in Note 2, Summary of Significant Accounting Policies in our consolidated financial statements. The following are the accounting policies that we
believe involve a greater degree of judgment and complexity and are the most critical to aid in fully understanding and evaluating our consolidated financial condition and results of operations.

Revenue Recognition

The Company recognizes revenue in accordance with Accounting Standards Codification (“ASC”) 606, Revenue from contracts with customers, (“ASC 606”).

Our Broadband segment provides broadband data, video and voice services to residential, small and midsize businesses (“SMB”) and commercial customers in portions of Virginia, West Virginia,
Maryland, Pennsylvania and Kentucky, via fiber optic and hybrid fiber coaxial cable networks. The Broadband segment also provides voice and DSL telephone services to customers in Virginia’s
Shenandoah County and portions of adjacent counties as a RLEC.

These contracts are generally cancellable at the customer’s discretion without penalty at any time. We allocate the total transaction price in these transactions based upon the standalone selling price
of each distinct good or service. We generally recognize these revenues over time as customers simultaneously receive and consume the benefits of the service, with the exception of equipment sales
and home wiring, which are recognized as revenue at a point in time when control transfers and when installation is complete, respectively. A significant portion of the Company’s revenues are
derived from customers who may cancel their subscriptions at any time without penalty. As such, the amount of deferred revenue related to unsatisfied performance obligations is not necessarily
indicative of the future revenue to be recognized from the Company’s existing customers. Installation fees charged upfront without transfer of commensurate goods or services to the customer are
allocated to services and are recognized ratably over the longer of the contract term or the period in which the unrecognized fee remains material to the contract, which we estimate to be one year.
Additionally, the Company incurs commission expenses related to in-house and third-party vendors which are capitalized and amortized over the expected customer benefit period.

Our Broadband segment also provides Ethernet and Wavelength fiber optic services to commercial fiber customers under capacity agreements, and the related revenue is recognized over time. In
some cases, non-refundable upfront fees are charged for connecting commercial fiber customers to our fiber network. Those amounts are recognized ratably over the initial contract term.

The Broadband segment also leases dedicated fiber optic strands to customers as part of “dark fiber” agreements, which are accounted for as leases under ASC 842, Leases (“ASC 842”).

Our Tower segment leases space on owned cell towers to our Broadband segment, and to other wireless carriers. Revenue from these leases is accounted for under ASC 842.

Cable franchise rights

Cable franchise rights represent the value attributable to agreements with local franchising authorities, which allows access to homes and businesses via public rights of way. Shentel's cable franchise
rights were primarily acquired through business combinations. Cable franchise rights have an indefinite life; therefore, no amortization is recorded for these assets. Costs incurred in negotiating and
renewing cable franchise rights are expensed as incurred.

The terms and conditions of franchises vary among jurisdictions, but franchises generally last for a fixed term and are subject to renewal. The renewal process for our state franchises is specified by
state law and tends to be a simple process, requiring the filing of a renewal application with information no more burdensome than that contained in our original application. Franchising authorities
may resist granting a renewal if either past performance or the prospective operating proposal is considered inadequate. Franchise authorities often demand concessions or other commitments as a
condition to renewal. If our local franchises are not renewed at expiration we would have to cease operations or, operate under either temporary operating agreements or without a franchise while
negotiating renewal terms with the local franchising authorities.

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Table of Contents

Although renewal is not assured, there are provisions in the law that protect the Company from arbitrary or unreasonable denial. In our experience, state and local franchising authorities encourage
our entry into the market, and we have historically been successful in renewing these agreements.

Shentel evaluates the recoverability of its cable franchise rights at least annually on October 1, or more frequently whenever events or substantive changes in circumstances indicate that the assets
might be impaired. As a result of the 2022 analysis, we did not identify any cable franchise right assets in which the fair value was less than the carrying value, therefore we did not recognize any
impairment charges for the year ended December 31, 2022.

To estimate fair value in the impairment analysis, we used a greenfield model, a method under the income approach, which reflected the expected discounted cash flows of a notional start-up business
with no assets other than the cable franchise rights being valued. The estimates and assumptions made in our impairment analysis are inherently subject to significant uncertainties, many of which are
beyond  our  control,  and  there  is  no  assurance  that  these  results  can  be  achieved.  The  primary  assumptions  for  which  there  is  a  reasonable  possibility  of  the  occurrence  of  a  variation  that  would
significantly affect the measurement value include the assumptions regarding revenue growth, the amount and timing of capital expenditures, EBITDA margins and the discount rate utilized.

Recently Issued Accounting Standards

Recently issued accounting standards and their expected impact, if any, are discussed in Note 2, Summary of Significant Accounting Policies in our consolidated financial statements.

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Table of Contents

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Throughout 2022, we borrowed a total of $75 million pursuant to the variable rate delayed draw term loans available under the Credit Agreement, and we expect to continue to borrow under our
Credit Agreement as needed to fund the Company's future capital expenditures. We expect to draw an additional $225.0 million against the Credit Agreement by June 2023. Fluctuations in interest
rates on future borrowings could result in increased market risk.

As of December 31, 2022, the Company had $75 million of gross variable rate debt outstanding, bearing interest at a weighted average rate of 4.63%. An increase in market interest rates of 1.00%
would add approximately $0.7 million to annual interest expense. 

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Our  consolidated  financial  statements  and  supplementary  data  are  included  as  a  separate  section  included  within  Item  15  of  this  Annual  Report  on  Form  10-K  commencing  on  page  F-1  and  are
incorporated herein by reference.

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Table of Contents

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE

None.

ITEM 9A. CONTROLS AND PROCEDURES

Evaluation of Disclosure Controls and Procedures

Our Chief Executive Officer, Chief Financial Officer, and Principal Accounting Officer (the certifying officers) have conducted an evaluation of the effectiveness of the design and operation of our
disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the Exchange Act)) as of December 31, 2022. Our certifying
officers concluded that our disclosure controls and procedures were effective as of December 31, 2022.

Changes in Internal Control over Financial Reporting

As disclosed in our Annual Report on Form 10-K for the year ended December 31, 2021, the Company pursued a multi-year, phased approach to remediate its material weaknesses. During the quarter
ended December 31, 2022, the Company completed implementation of management's remediation plan. Our 2022 accomplishments are summarized below.

• We formed a Company wide, cross functional task force of employees, charged with implementing the remediation plan with regular reports on progress provided to the Principal Executive

Officer and Principal Financial Officer.

• We completed an implementation of a new enterprise resource planning (“ERP”) system and a lease accounting system. In the process of deploying these new systems, we designed and
implemented new, or otherwise enhanced existing, internal control activities to complement operational and administrative process changes required to support the functionality of our new
ERP and lease accounting systems.

• We completed a reevaluation of our accounting policies including those established in conjunction with management’s remediation plan as reported in Item 9A of our 2021 Form 10-K. As a
result of this effort, we did not identify any new significant financial reporting risks that required implementation or enhancement of new or existing policies or key internal control activities.

•

Employee  incentives  and  professional  development  opportunities  were  thoughtfully  designed  and  drove  employee  engagement,  retention,  and  focus  on  our  remediation  plan.  Employee
turnover did not have a significant impact on our remediation efforts.

Internal Control over Financial Reporting

The  Company’s  management  is  responsible  for  establishing  and  maintaining  adequate  internal  control  over  financial  reporting.  The  Company’s  internal  control  system  was  designed  to  provide
reasonable assurance as to the integrity and reliability of the published financial statements. The Company’s management assessed the effectiveness of the Company’s internal control over financial
reporting as of December 31, 2022. In making this assessment, the Company’s management used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission
(COSO) in Internal Control - Integrated Framework (2013 framework). Based on its assessment, the Company’s management believes that, as of December 31, 2022, the Company’s internal control
over financial reporting is effective based on those criteria.

RSM US LLP, an independent registered public accounting firm, which audited the Company’s consolidated financial statements included in this Annual Report, has issued an attestation report on the
Company’s internal control over financial reporting containing the disclosure required by this Item.

ITEM 9B. OTHER INFORMATION

None.

ITEM 9C. DISCLOSURE REGARDING FOREIGN JURISDICTIONS THAT PREVENT INSPECTIONS

Not applicable.

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ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

PART III

See “Executive Officers of the Registrant” in Part 1, Item 1 of this report for information about our executive officers, which is incorporated by reference in this Item 10. Other information required
by this Item 10 is incorporated by reference to the Company's definitive proxy statement for its 2023 Annual Meeting of Shareholders, referred to as the “2023 proxy statement,” which we will file
with the SEC on or before 120 days after our 2022 fiscal year end, and which appears in the 2023 proxy statement under the captions “Election of Directors” and “Section 16(a) Beneficial Ownership
Reporting Compliance.”

We  have  adopted  a  code  of  ethics  applicable  to  our  chief  executive  officer  and  all  senior  financial  officers,  who  include  our  principal  financial  officer,  principal  accounting  officer,  and  persons
performing similar functions. The code of ethics, which is part of our Code of Business Conduct and Ethics, is available on our website at www.shentel.com. To the extent required by SEC rules, we
intend to disclose any amendments to our code of conduct and ethics, and any waiver of a provision of the code with respect to the Company’s directors, principal executive officer, principal financial
officer, principal accounting officer, or persons performing similar functions, on our website referred to above within four business days following such amendment or waiver, or within any other
period that may be required under SEC rules from time to time.

ITEM 11. EXECUTIVE COMPENSATION

Information required by this Item 11 is incorporated herein by reference to the 2023 proxy statement, including the information in the 2023 proxy statement appearing under the captions “Election of
Directors-Director Compensation” and “Executive Compensation.”

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS

Information required by Item 12 is incorporated herein by reference to the 2023 proxy statement appearing under the caption “Security Ownership.”

The Company grants stock awards to its employees meeting certain eligibility requirements under its shareholder-approved Company Stock Incentive Plan, referred to as the 2014 Equity Incentive
Plan. The 2014 Equity Incentive Plan authorizes grants of up to an additional 4.2 million shares over a ten-year period beginning in 2014. Outstanding awards and the number of shares available for
future issuance as of December 31, 2022 were as follows:

2014 Equity Incentive Plan

857,511 

$

— 

2,099,886 

Number of securities to be issued upon exercise of
outstanding options and RSUs

Weighted average exercise price of
outstanding options

Number of securities remaining
available for future issuance

ITEM 13. CERTAIN RELATIONSHIPS, RELATED TRANSACTIONS AND DIRECTOR INDEPENDENCE

Information  required  by  Item  13  is  incorporated  herein  by  reference  to  the  2023  proxy  statement,  including  the  information  in  the  2023  proxy  statement  appearing  under  the  caption  “Executive
Compensation-Certain Relationships and Related Transactions.”

ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES

Information required by Item 14 is incorporated herein by reference to the 2023 proxy statement, including the information in the 2023 proxy statement appearing under the caption “Shareholder
Ratification of Independent Registered Public Accounting Firm.”

44

 
 
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ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES

    The following is a list of documents filed as a part of this report:

        (1) Financial Statements
        (2) Financial Statement Schedule
        (3) Exhibits

PART IV

The exhibits required to be filed by Item 601 of Regulation S-K are listed in the Exhibit Index directly following the Financial Statements beginning on page F-1, within this Annual Report
on Form 10-K.

ITEM 16. FORM 10-K SUMMARY

None.

45

 
        
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SHENANDOAH TELECOMMUNICATIONS COMPANY
AND SUBSIDIARIES

Index to the Consolidated 2022 Financial Statements

Reports of Independent Registered Public Accounting Firm as of and for the Year Ended December 31, 2022
Report of Independent Registered Public Accounting Firm as of and for the Years Ended December 31, 2021 and 2020

Consolidated Financial Statements

Consolidated Balance Sheets as of December 31, 2022 and 2021
Consolidated Statements of Comprehensive (Loss) Income for the years ended December 31, 2022, 2021 and 2020
Consolidated Statements of Shareholders’ Equity for the years ended December 31, 2022, 2021 and 2020
Consolidated Statements of Cash Flows for the years ended December 31, 2022, 2021 and 2020
Notes to Consolidated Financial Statements

Financial Statement Schedule

Valuation and Qualifying Accounts

F-1

Page
F-2
F-5

F-6
F-7
F-8
F-9
F-10

F-29

 
 
 
 
 
 
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Report of Independent Registered Public Accounting Firm

To the Shareholders and the Board of Directors Shenandoah Telecommunications Company
Opinion on the Financial Statements
We have audited the accompanying consolidated balance sheet of Shenandoah Telecommunications Company and its subsidiaries (the Company) as of December 31, 2022, the related consolidated
statements of comprehensive (loss) income, shareholders’ equity, and cash flows, for the year then ended, and the related notes to the consolidated financial statements and Schedule II – Valuation
and Qualifying Accounts (collectively, the financial statements). In our opinion, the financial statements present fairly, in all material respects, the financial position of the Company as of December
31, 2022, and the results of its operations and its cash flows for the year ended December 31, 2022, in conformity with accounting principles generally accepted in the United States of America.

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the Company's internal control over financial reporting as of
December 31, 2022, based on criteria established in Internal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission in 2013, and our
report dated February 22, 2023 expressed an unqualified opinion on the effectiveness of the Company's internal control over financial reporting.
Basis for Opinion
These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on the Company's financial statements based on our audit. We are a public
accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with U.S. federal securities laws and the applicable rules and regulations of
the Securities and Exchange Commission and the PCAOB.

We  conducted  our  audit  in  accordance  with  the  standards  of  the  PCAOB.  Those  standards  require  that  we  plan  and  perform  the  audit  to  obtain  reasonable  assurance  about  whether  the  financial
statements are free of material misstatement, whether due to error or fraud. Our audit included performing procedures to assess the risks of material misstatement of the financial statements, whether
due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial
statements. Our audit also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements.
We believe that our audit provides a reasonable basis for our opinion.

Critical Audit Matter
The  critical  audit  matter  communicated  below  is  a  matter  arising  from  the  current  period  audit  of  the  financial  statements  that  was  communicated  or  required  to  be  communicated  to  the  audit
committee and that: (1) relate to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, subjective or complex judgments. The communication
of the critical audit matter does not alter in any way our opinion on the financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing separate
opinions on the critical audit matter or on the accounts or disclosures to which it relates.

Determining the Fair Value of Cable Franchise Rights
As described in Notes 2 and 6 to the financial statements, the Company’s indefinite-lived cable franchise rights are $64.3 million as of December 31, 2022. The Company evaluates the recoverability
of its cable franchise rights annually on October 1, or more frequently whenever events or substantive changes in circumstances indicate that it is more likely than not that the cable franchise rights’
carrying value exceeds its estimated fair value. The Company performed a quantitative analysis which involved estimating the fair value of the cable franchise rights. Management used a Greenfield
Model, which is a valuation method under the income approach. Under this approach, fair value is based on estimated after-tax discounted future cash flows, assuming an initial hypothetical start-up
operation maturing into an average performing operation with similar rights. The valuation technique used by management included theoretical assumptions of the costs that would be incurred to
start-up operations when the only owned asset is the cable franchise right and the associated revenues, operating margins and capital expenditures expected to be incurred in the start-up years, which
are inherently judgmental.

We identified the cable franchise rights impairment assessment as a critical audit matter because of the significant estimates and assumptions management used in the impairment analysis. Auditing
management’s judgments used in the impairment assessment regarding forecasts of future revenue, operating margins, capital expenditures, and the discount rate to be applied involved a high degree
of auditor judgment and increased audit effort, including the use of our valuation specialist.

F-2

                
Table of Contents

Our audit procedures related to the Company’s cable franchise rights impairment assessment included the following, among others:

• Obtaining an understanding of the relevant controls related to the Company’s cable franchise rights impairment analysis, and tested such controls for design and operating effectiveness,

•

including controls over management’s review of the significant assumptions described above.
Testing  management’s  process  for  developing  the  forecasts  by  (i)  understanding  management’s  process  for  developing  the  forecasted  revenue  growth  rates,  forecasted  margins,  and
forecasted capital expenditures during the start-up and growth phases, (ii) testing the completeness, accuracy, and relevance of the underlying data used in the forecast, and (iii) comparing
these assumptions to historical results and to forecasted information included in external industry reports; and,

• Utilizing our valuation professionals to assist in (i) assessing the appropriateness of the valuation model method, and (ii) evaluating the reasonableness of the Company’s discount rate.

/s/ RSM US LLP

We have served as the Company's auditor since 2022.

Ft. Lauderdale, Florida
February 22, 2023

F-3

Table of Contents

Report of Independent Registered Public Accounting Firm

To the Shareholders and the Board of Directors Shenandoah Telecommunications Company
Opinion on the Internal Control Over Financial Reporting
We have audited Shenandoah Telecommunications Company’s (the Company) internal control over financial reporting as of December 31, 2022, based on criteria established in Internal Control -
Integrated  Framework  issued  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway  Commission  in  2013.  In  our  opinion,  Shenandoah  Telecommunications  Company  (the  Company)
maintained, in all material respects, effective internal control over financial reporting as of December 31, 2022, based on the COSO criteria.

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated balance sheet of the Company as of December
31, 2022, the related consolidated statements of comprehensive (loss) income, shareholders’ equity, and cash flows for the year ended December 31, 2022, and the related notes to the consolidated
financial statements and Schedule II – Valuation and Qualifying Accounts, and our report dated February 22, 2023 expressed an unqualified opinion thereon.

Basis for Opinion
The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting
included  in  the  accompanying  Management’s  Report  on  Internal  Control  Over  Financial  Reporting.  Our  responsibility  is  to  express  an  opinion  on  the  Company’s  internal  control  over  financial
reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with U.S. federal securities
laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal
control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material
weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we
considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control Over Financial Reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements
for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the
maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are
recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made
only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use,
or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject
to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/ RSM US LLP

Ft. Lauderdale, Florida
February 22, 2023

F-4

                
Table of Contents

To the Shareholders and Board of Directors
Shenandoah Telecommunications Company:

Report of Independent Registered Public Accounting Firm

Opinion on the Consolidated Financial Statements
We  have  audited  the  accompanying  consolidated  balance  sheet  of  Shenandoah  Telecommunications  Company  and  subsidiaries  (the  Company)  as  of  December  31,  2021,  the  related  consolidated
statements of comprehensive (loss) income, shareholders’ equity, and cash flows for each of the years in the two-year period ended December 31, 2021, and the related notes and financial statement
schedule II – Valuation and Qualifying Accounts (collectively, the consolidated financial statements). In our opinion, the consolidated financial statements present fairly, in all material respects, the
financial position of the Company as of December 31, 2021, and the results of its operations and its cash flows for each of the years in the two-year period ended December 31, 2021, in conformity
with U.S. generally accepted accounting principles.

Basis for Opinion
These  consolidated  financial  statements  are  the  responsibility  of  the  Company’s  management.  Our  responsibility  is  to  express  an  opinion  on  these  consolidated  financial  statements  based  on  our
audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Company in
accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated
financial  statements  are  free  of  material  misstatement,  whether  due  to  error  or  fraud.  Our  audits  included  performing  procedures  to  assess  the  risks  of  material  misstatement  of  the  consolidated
financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and
disclosures  in  the  consolidated  financial  statements.  Our  audits  also  included  evaluating  the  accounting  principles  used  and  significant  estimates  made  by  management,  as  well  as  evaluating  the
overall presentation of the consolidated financial statements. We believe that our audits provide a reasonable basis for our opinion.

/s/ KPMG LLP

We served as the Company’s auditor from 2001 to 2022.

McLean, Virginia
February 28, 2022

F-5

                
Table of Contents

SHENANDOAH TELECOMMUNICATIONS COMPANY AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
December 31, 2022 and 2021

(in thousands)
ASSETS
Current assets:

Cash and cash equivalents
Accounts receivable, net of allowance for doubtful accounts of $776 and $352, respectively
Income taxes receivable
Prepaid expenses and other
Current assets held for sale
Total current assets

Investments
Property, plant and equipment, net
Goodwill and intangible assets, net
Operating lease right-of-use assets
Deferred charges and other assets
Total assets

LIABILITIES AND SHAREHOLDERS’ EQUITY
Current liabilities:

Current maturities of long-term debt, net of unamortized loan fees
Accounts payable
Advanced billings and customer deposits
Accrued compensation
Current operating lease liabilities
Accrued liabilities and other
Current liabilities held for sale
Total current liabilities

Long-term debt, less current maturities, net of unamortized loan fees
Other long-term liabilities:
Deferred income taxes
Asset retirement obligations
Benefit plan obligations
Non-current operating lease liabilities
Other liabilities
Total other long-term liabilities

Commitments and contingencies (Note 13)
Shareholders’ equity:

Common stock, no par value, authorized 96,000; 50,110 and 49,965 issued and outstanding at December 31, 2022 and 2021, respectively
Additional paid in capital
Retained earnings
Total shareholders’ equity

Total liabilities and shareholders’ equity

See accompanying notes to consolidated financial statements.

F-6

2022

2021

$

$

$

$

$

$

$

44,061 
20,615 
29,755 
11,509 
22,622 
128,562 
12,971 
687,553 
81,515 
53,859 
13,259 
977,719 

648 
49,173 
12,425 
9,616 
2,829 
17,906 
3,824 
96,421 
74,306 

84,600 
9,932 
3,758 
50,477 
20,218 
168,985 

— 
57,453 
580,554 
638,007 
977,719 

$

84,344 
22,005 
30,188 
29,830 
— 
166,367 
13,661 
554,162 
89,831 
56,414 
10,298 
890,733 

— 
28,542 
11,128 
9,653 
3,318 
14,649 
— 
67,290 
— 

86,014 
9,615 
8,216 
51,692 
25,631 
181,168 

— 
49,351 
592,924 
642,275 
890,733 

Table of Contents

SHENANDOAH TELECOMMUNICATIONS COMPANY AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF COMPREHENSIVE (LOSS) INCOME
Years Ended December 31, 2022, 2021 and 2020

(in thousands, except per share amounts)
Service revenue and other
Operating expenses:

Cost of services exclusive of depreciation and amortization
Selling, general and administrative
Restructuring expense
Impairment expense
Depreciation and amortization
Total operating expenses
Operating loss

Other (expense) income:

Other (expense) income, net
(Loss) income from continuing operations before income taxes

Income tax benefit

(Loss) income from continuing operations

Discontinued operations:

Income from discontinued operations, net of tax
Gain on the sale of discontinued operations, net of tax
Total income from discontinued operations, net of tax

Net (loss) income

Other comprehensive income (loss):

Unrealized income (loss) on interest rate hedge, net of tax
Comprehensive (loss) income

Net (loss) income per share, basic and diluted:

Basic - (Loss) income from continuing operations
Basic - Income from discontinued operations, net of tax

Basic net (loss) income per share

Diluted - (Loss) income from continuing operations
Diluted - Income from discontinued operations, net of tax

Diluted net (loss) income per share

Weighted average shares outstanding, basic
Weighted average shares outstanding, diluted

Cash dividends declared per share

See accompanying notes to consolidated financial statements.

F-7

2022

2021

2020

$

267,371 

$

245,239 

$

220,775 

107,546 
92,392 
1,251 
5,241 
68,899 
275,329 
(7,958)

(1,348)
(9,306)
(927)
(8,379)

— 
— 
— 
(8,379)

— 
(8,379)

(0.17)
— 
(0.17)

(0.17)
— 
(0.17)

50,155 

50,155 

$

$
$
$

$
$
$

102,299 
82,451 
1,727 
5,986 
55,206 
247,669 
(2,430)

8,665 
6,235 
(1,694)
7,929 

94,667 
896,235 
990,902 
998,831 

4,706 
1,003,537 

0.16 
19.81 
19.97 

0.16 
19.76 
19.92 

50,026 

50,149 

$

$
$
$

$
$
$

0.08 

$

18.82 

$

89,657 
85,016 
— 
— 
48,703 
223,376 
(2,601)

3,187 
586 
(990)
1,576 

124,097 
— 
124,097 
125,673 

(5,014)
120,659 

0.03 
2.49 
2.52 

0.03 
2.48 
2.51 

49,901 

50,024 

0.34 

$

$
$
$

$
$
$

$

Table of Contents

SHENANDOAH TELECOMMUNICATIONS COMPANY AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
Years Ended December 31, 2022, 2021 and 2020
(in thousands)

Balance, December 31, 2019

Net income
Net loss on interest rate swaps, net of tax
Dividends declared
Dividends reinvested in common stock
Stock-based compensation
Stock options exercised
Common stock issued
Annual dividend reinvestment
Shares surrendered for settlement of employee taxes upon issuance of vested
equity awards
Common stock issued to acquire non-controlling interest in nTelos

Balance, December 31, 2020

Net income
Net gain on interest rate swaps, net of tax
Dividends declared
Stock-based compensation
Shares surrendered for settlement of employee taxes upon issuance of vested
equity awards

Balance, December 31, 2021

Net loss
Dividends declared
Stock-based compensation
Shares surrendered for settlement of employee taxes upon issuance of vested
equity awards
Balance, December 31, 2022

See accompanying notes to consolidated financial statements.

Shares of Common
Stock (no par
value)

Additional Paid in
Capital

49,671 

42,110 

Retained Earnings
425,717 

— 
— 
— 
— 
156 
— 
1 
12 

(48)
76 
49,868 

— 
— 
— 
133 

(36)
49,965 

— 
— 
194 

— 
— 
— 
(2)
6,833 
36 
31 
526 

(2,217)
— 
47,317 

— 
— 
— 
3,661 

(1,627)
49,351 

— 
— 
9,178 

125,673 
— 
(16,950)
— 
— 
— 
— 
— 

— 
— 
534,440 

998,831 
— 
(940,347)
— 

— 
592,924 

(8,379)
(3,991)
— 

(49)
50,110  $

(1,076)
57,453  $

— 

580,554  $

F-8

Accumulated Other
Comprehensive Income
(Loss)

Total

308 

— 
(5,014)
— 
— 
— 
— 
— 
— 

— 
— 
(4,706)

— 
4,706 
— 
— 

— 
— 

— 
— 
— 

— 
—  $

468,135 

125,673 
(5,014)
(16,950)
(2)
6,833 
36 
31 
526 

(2,217)
— 
577,051 

998,831 
4,706 
(940,347)
3,661 

(1,627)
642,275 

(8,379)
(3,991)
9,178 

(1,076)
638,007 

Table of Contents

SHENANDOAH TELECOMMUNICATIONS COMPANY AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
Years Ended December 31, 2022, 2021 and 2020

(in thousands)
Cash flows from operating activities:

Net (loss) income
Income from discontinued operations, net of tax
(Loss) income from continuing operations
Adjustments to reconcile net income to net cash provided by operating activities:

Depreciation
Amortization
Accretion of asset retirement obligations
Bad debt expense
Stock-based compensation expense, net of amount capitalized
Deferred income taxes
Restructuring expense
Impairment expense
Other, net

Changes in assets and liabilities:

Accounts receivable
Current income taxes
Operating lease right-of-use assets
Other assets
Accounts payable
Lease liabilities
Other deferrals and accruals

Net cash provided by operating activities - continuing operations
Net cash (used in) provided by operating activities - discontinued operations
Net cash provided by (used in) operating activities

Cash flows from investing activities:

Capital expenditures
Cash disbursed for acquisitions
Refund received (cash disbursed) for deposit on FCC spectrum leases
Proceeds from sale of assets and other

Net cash used in investing activities - continuing operations
Net cash provided by (used in) investing activities - discontinued operations
Net cash (used in) provided by investing activities

Cash flows from financing activities:
Proceeds from term loan borrowings
Payments for debt issuance costs
Dividends paid, net of dividends reinvested
Taxes paid for equity award issuances
Payments for financing arrangements and other

Net cash provided by (used in) financing activities - continuing operations
Net cash used in financing activities - discontinued operations
Net cash provided by (used in) financing activities
Net (decrease) increase in cash and cash equivalents
Cash and cash equivalents, beginning of period
Cash and cash equivalents, end of period

See accompanying notes to consolidated financial statements.

F-9

2022

2021

2020

$

$

(8,379)
— 
(8,379)

68,175 
724 
531 
1,972 
8,528 
(1,414)
1,251 
5,241 
(824)

(583)
434 
6,322 
(451)
19 
(5,471)
(1,180)
74,895 
— 
74,895 

(189,609)
— 
3,996 
1,434 
(184,179)
— 
(184,179)

75,000 
— 
(3,991)
(1,076)
(932)
69,001 
— 
69,001 
(40,283)
84,344 
44,061 

$

$

998,831 
990,902 
7,929 

54,389 
817 
421 
1,028 
3,408 
22,263 
1,727 
5,986 
481 

163 
(25,149)
4,779 
(7,005)
2,976 
(4,333)
(6,427)
63,453 
(314,387)
(250,934)

(160,101)
— 
— 
366 
(159,735)
1,944,089 
1,784,354 

— 
(841)
(940,256)
(1,627)
(1,193)
(943,917)
(700,556)
(1,644,473)
(111,053)
195,397 
84,344 

$

$

125,673 
124,097 
1,576 

47,964 
739 
333 
1,220 
5,907 
14,906 
— 
— 
(1,311)

(7,318)
(15,896)
3,980 
(2,505)
(663)
(3,067)
7,494 
53,359 
249,508 
302,867 

(120,450)
(1,890)
(16,118)
370 
(138,088)
(17,500)
(155,588)

— 
— 
(16,424)
(2,217)
(769)
(19,410)
(34,123)
(53,533)
93,746 
101,651 
195,397 

Table of Contents

SHENANDOAH TELECOMMUNICATIONS COMPANY AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Note 1. Nature of Operations

Shenandoah Telecommunications Company and its subsidiaries (collectively, “Shentel”, “we”, “our”, “us”, or the “Company”) provide broadband data, video and voice services to residential and
commercial customers in portions of Virginia, West Virginia, Maryland, Pennsylvania and Kentucky, via fiber optic and hybrid fiber coaxial cable networks. We also lease dark fiber and provide
Ethernet  and  Wavelength  fiber  optic  services  to  enterprise  and  wholesale  customers  throughout  the  entirety  of  our  service  area.  The  Broadband  segment  also  provides  voice  and  DSL  telephone
services to customers in Virginia’s Shenandoah County and portions of adjacent counties as a Rural Local Exchange Carrier (“RLEC”). These integrated networks are connected by a fiber network.
All of these operations are contained within our Broadband reporting segment.

Our Tower segment owns 222 cell towers and leases colocation space on those towers to wireless communications providers, refer to Note 14, Segment Reporting, for additional information.

Note 2. Summary of Significant Accounting Policies

Principles of consolidation: The accompanying consolidated financial statements include the accounts of Shenandoah Telecommunications Company and all of its wholly owned subsidiaries. All
intercompany accounts and transactions for continuing operations have been eliminated in consolidation.

Use of estimates: The preparation of financial statements in conformity with accounting principles generally accepted in the United States, requires us to make estimates and assumptions that affect
reported amounts of assets, liabilities, revenues and expenses and related disclosures. Due to the inherent uncertainty involved in making estimates, actual results to be reported in future periods could
differ from our estimates.

Revenue recognition: The Company recognizes revenue in accordance with Accounting Standards Codification (“ASC”) 606, Revenue from contracts with customers, (“ASC 606”).

Our Broadband segment provides broadband data, video and voice services to residential, small and midsize businesses (“SMB”) and commercial customers in portions of Virginia, West Virginia,
Maryland, Pennsylvania and Kentucky, via fiber optic and hybrid fiber coaxial cable networks. The Broadband segment also provides voice and DSL telephone services to customers in Virginia’s
Shenandoah County and portions of adjacent counties as an RLEC.

These contracts are generally cancellable at the customer’s discretion without penalty at any time. Transaction price is measured as the amount billed, which is generally determined by list prices for
goods and services less discounts offered. We allocate the total transaction price in these transactions based upon the standalone selling price of each distinct good or service. We generally recognize
these revenues over time as customers simultaneously receive and consume the benefits of the service, with the exception of equipment sales and home wiring, which are recognized as revenue at a
point in time when control transfers and when installation is complete, respectively. A significant portion of the Company’s revenues are derived from customers who may cancel their subscriptions at
any  time  without  penalty.  As  such,  the  amount  of  deferred  revenue  related  to  unsatisfied  performance  obligations  is  not  necessarily  indicative  of  the  future  revenue  to  be  recognized  from  the
Company’s existing customers. Installation fees charged upfront without transfer of commensurate goods or services to the customer are allocated to services and are recognized ratably over the
longer of the contract term or the period in which the unrecognized fee remains material to the contract, which we estimate to be one year. Additionally, the Company incurs commission expenses
related to in-house and third-party vendors which are capitalized and amortized over the expected customer benefit period.

Our Broadband segment also provides Ethernet and Wavelength fiber optic services to commercial fiber customers under capacity agreements, and the related revenue is recognized over time. In
some cases, non-refundable upfront fees are charged for connecting commercial fiber customers to our fiber network. Those amounts are recognized ratably over the initial contract term.

The Broadband segment also leases dedicated fiber optic strands to customers as part of “dark fiber” agreements, which are accounted for as leases under ASC 842, Leases (“ASC 842”).

Our Tower segment leases space on owned cell towers to our Broadband segment, and to other wireless carriers. Revenue from these leases is accounted for under ASC 842.

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Advertising  Costs:  The  Company  expenses  advertising  costs  and  marketing  production  costs  as  incurred  and  includes  such  costs  within  selling,  general  and  administrative  expenses  in  the
consolidated statements of operations. Advertising expense for the years ended December 31, 2022, 2021 and 2020 was $6.8 million, $4.4 million and $2.7 million, respectively.

Fair value measurements: The Company measures certain assets and liabilities at fair value. Fair value is defined as the exchange price that would be received to sell an asset or paid to transfer a
liability  in  the  principal  or  most  advantageous  market  for  the  asset  or  liability  in  an  orderly  transaction  between  market  participants  on  the  measurement  date.  The  Company  uses  the  fair  value
hierarchy to evaluate inputs used in determining the fair value of its assets and liabilities. The three levels of inputs used to measure fair value are (i) observable inputs, such as quoted prices in active
markets (level 1); (ii) inputs other than quoted prices in active markets that are observable either directly or indirectly (level 2); and (iii) unobservable inputs that require the Company to use present
value and other valuation techniques in the determination of fair value (level 3).

The Company remeasures long-lived assets such as property, plant and equipment, intangible assets and goodwill at fair value when they are deemed to be impaired. The fair value of these assets is
determined with valuation techniques using the best information available and may include quoted market prices, market comparables or discounted cash flow models.

The carrying amounts reported in the Company’s consolidated financial statements for cash and cash equivalents, accounts receivable, accounts payable and accrued liabilities approximate fair value
because of the short-term nature of these financial instruments. The carrying amount of the Company's debt balance from term loans, which have a floating interest rate, approximate fair value.

Cash and cash equivalents: Cash equivalents include all investments with an original maturity of three months or less. The Company places its temporary cash investments with high credit quality
financial institutions. Generally, such investments are in excess of FDIC or SIPC insurance limits.

Allowance for doubtful accounts: Accounts receivable have been reduced by an allowance for amounts that may be uncollectible in the future. This estimated allowance is based primarily on the
aging category, historical collection experience and management’s evaluation of the financial condition of the customer. The Company writes off accounts receivable balances deemed uncollectible
against the allowance for credit losses generally when the account is turned over for collection to an outside collection agency.

Investments: The Company investments measured at fair value primarily consist of Supplemental executive retirement plan (“SERP”) investments in a rabbi trust as a source of funding for future
payments under the plan. The SERP’s investments were designated as trading securities and will be liquidated and paid out to the participants six months after retirement. The benefit obligation to
participants is always equal to the value of the SERP assets under ASC 710, Compensation.

The Company's investments measured at cost primarily consist of CoBank’s Class A common stock derived from the CoBank patronage program. The investment is recognized as the Company’s
initial investment in CoBank plus subsequent patronage distributions received from CoBank.

Property, plant and equipment:  Property,  plant  and  equipment  is  stated  at  cost  less  accumulated  depreciation  and  amortization.  The  Company  capitalizes  all  costs  associated  with  the  purchase,
deployment and installation of property, plant and equipment, including interest costs and internal labor costs on major capital projects during the period of their construction. Maintenance expense is
recognized as incurred when repairs are performed that do not extend the life of property, plant and equipment. Expenses for major renewals and improvements, which significantly extend the useful
lives of existing property and equipment, are capitalized and depreciated. Depreciation is calculated on the straight-line method over the estimated useful lives of the assets. Labor costs associated
with customer installation activities at existing service locations are expensed as incurred under industry specific guidance. Leasehold improvements are amortized over the lesser of their useful lives
or respective lease terms. Land is not depreciated. Refer to Note 5, Property, Plant and Equipment, for additional information.

Indefinite-lived intangible assets: Goodwill represents the excess of acquisition costs over the fair value of tangible net assets and identifiable intangible assets of the businesses acquired. Cable
franchise rights provide us with the non-exclusive right to provide video services in a specified area. Spectrum licenses are issued by the Federal Communications Commission (“FCC”) and provide
us with either an exclusive or priority access right to utilize designated radio frequency spectrum within specific geographic service areas to provide wireless communication services. While some
cable franchises and spectrum licenses are issued for a fixed time (generally ten years and up to fifteen years, respectively), renewals have been granted routinely and at nominal costs. The Company
believes it will be able to meet all requirements necessary to secure renewal of its cable franchise rights and spectrum licenses. Moreover, the Company has determined that there are currently no
legal, regulatory, contractual,

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competitive, economic or other factors that limit the useful lives of our cable franchises or spectrum licenses and as a result, we account for cable franchise rights and spectrum licenses as indefinite-
lived intangible assets.

Indefinite-lived  intangible  assets  are  not  amortized,  but  rather,  are  subject  to  impairment  testing  annually,  in  the  fourth  quarter,  or  whenever  events  or  changes  in  circumstances  indicate  that  the
carrying  amount  may  not  be  fully  recoverable.  Goodwill  is  evaluated  for  impairment  based  on  the  identification  of  reporting  units.  Our  reporting  units  align  with  our  reportable  segments.  We
evaluated our reporting units for impairment on October 1, 2022 on the basis of qualitative factors. Our consideration of qualitative factors included but was not limited to macroeconomic conditions,
industry and market conditions, company specific events, changes in circumstances, after tax cash flows and market capitalization trends. We concluded that there were no indicators that a reporting
unit impairment was more likely than not.

We evaluated our cable franchise rights for impairment on October 1, 2022 utilizing a quantitative assessment. Our quantitative assessment compared an estimated fair value of the cable franchise
rights to their book value. To estimate fair value we used a greenfield model, a method under the income approach, which reflected the expected discounted cash flows of a notional start-up business
with no assets other than the cable franchise rights being valued. The primary assumptions utilized in the analysis include assumptions regarding revenue growth, the amount and timing of capital
expenditures, EBITDA margins and the discount rate utilized. We concluded that no impairment existed.

Long-lived assets: Finite-lived intangible assets, property, plant, and equipment, and other long-lived assets held for use are amortized or depreciated over their estimated useful lives, as summarized
in the respective notes below. These assets are evaluated for impairment based on the identification of asset groups. Our asset groups align with our reportable segments. We evaluated our asset
groups for impairment during the fourth quarter of 2022 and concluded that there were no indicators that an asset group impairment was more likely than not, with the exception of those described in
Note 5, Property, Plant and Equipment.

Asset retirement obligations: Certain of the Company’s lease agreements contain provisions requiring the Company to restore facilities or remove property in the event that the lease agreement is not
renewed. The Company records an estimate for the cost to comply with these provisions based on what a willing third party would charge for the retirement activity on the date of recognizing the
asset retirement obligation. Upon retirement of the related asset and performance of the asset retirement activities, the Company derecognizes the asset retirement obligation and records a gain or loss
to reflect the difference between the Company's estimate and the actual cost to retire the asset.

Benefit plan obligations: The Benefit Plan Obligations caption includes the following:

($ in thousands)
Pension plan
Postretirement medical benefits plan
Supplemental executive retirement plan

Total

December 31, 2022

December 31, 2021

$

$

— 
1,869 
1,889 
3,758 

$

$

2,393 
3,506 
2,317 
8,216 

The pension plan is a frozen defined benefit plan. Benefits under the plan vested after five years of plan service and were based on years of service and an average of the five highest consecutive
years of compensation subject to certain reductions if the employee elects to receive the benefit prior to age 65. This plan was amended on December 31, 2012, to freeze future benefit plan accruals
for participants. 

As of December 31, 2022 and 2021, the fair value of our pension plan assets were $21.3 million and $31.1 million, respectively. These investments are held in mutual funds, and are valued based on
the  net  asset  value  per  share.  Our  Pension  Plan's  projected  benefit  obligation  was  $24.7  million  and  $33.5  million,  at  December  31,  2022  and  2021,  respectively.  The  Pension  Plan  liability  was
discounted at 4.90% and 2.74% at December 31, 2022 and 2021, respectively.

On October 13, 2021, the Company adopted a resolution to terminate its pension plan. The expected termination will result in a payout of all existing obligations either through lump sum payments or
through the purchase of annuity contracts at the option of the pension plan's participants. The Company expects the pension plan termination to be completed by December 31, 2023. Consequently,
the  net  benefit  plan  obligation  for  the  pension  plan,  with  a  balance  of  approximately  $3.4  million,  is  presented  in  accrued  liabilities  and  other  in  the  Company's  consolidated  balance  sheet  at
December 31, 2022.

The  postretirement  medical  benefits  plan  is  a  frozen,  unfunded,  defined  benefit  plan.  The  postretirement  plan  liability  was  discounted  at  5.00%  and  2.70%  at  December  31,  2022  and  2021,
respectively.

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The SERP is a benefit plan that provides deferred compensation to certain employees. The Company holds investments in a rabbi trust as a source of funding for future payments under the plan. The
SERP’s investments were designated as trading securities and will be liquidated and paid out to the participants upon retirement. The benefit obligation to participants is always equal to the value of
the SERP assets under ASC 710 Compensation. Changes to the investments’ fair value are presented in Other income, net, while the reciprocal changes in the liability representative of compensatory
expense, are presented in selling, general and administrative expense in the Company's consolidated statement of comprehensive (loss) income.

Leases: The  Company  leases  various  telecommunications  sites,  warehouses,  retail  stores,  and  office  facilities  for  use  in  our  business.  These  agreements  include  fixed  rental  payments  as  well  as
variable  rental  payments  such  as  those  based  on  relevant  inflation  indices.  The  accounting  lease  term  includes  optional  renewal  periods  that  we  are  reasonably  certain  to  exercise  based  on  our
assessment of relevant contractual and economic factors. The related lease payments are discounted at lease commencement using the Company's incremental borrowing rate in order to measure the
lease liability and right-of-use asset.

The incremental borrowing rate is determined using a portfolio approach based on the rate of interest that the Company would have to pay to borrow an amount equal to the lease payments on a
collateralized basis over a similar term. The Company uses the observable unsecured borrowing rate and risk-adjusts that rate to approximate a collateralized rate.

Income  taxes:  The  Company  accounts  for  income  taxes  under  the  asset  and  liability  method,  which  requires  the  recognition  of  deferred  tax  assets  and  liabilities  for  the  expected  future  tax
consequences of events that have been included in the consolidated financial statements. Under this method, deferred tax assets and liabilities are determined based on the differences between the
financial statement and tax basis of assets and liabilities using enacted tax rates in effect for the year in which the differences are expected to reverse. The effect of a change in tax rates on deferred tax
assets and liabilities is recognized in income in the period that includes the enactment date.

In assessing the ability to realize deferred tax assets, the Company considers whether it is more likely than not that some portion or all of the deferred tax assets will not be realized. The ultimate
realization  of  deferred  tax  assets  is  dependent  upon  generating  future  taxable  income  during  the  periods  in  which  those  temporary  differences  become  deductible.  The  Company  considers  the
scheduled reversal of deferred tax liabilities, projected future taxable income, taxable income in prior carryback years if available and tax planning strategies in making this assessment. Based upon
the level of historical taxable income, projections for future taxable income over the periods for which the deferred tax assets are deductible, and the option to elect out of bonus depreciation on in-
serviced fixed assets, the Company believes it more likely than not that the net deferred tax assets will be realized.

The Company recognizes a tax benefit from an uncertain tax position when it is more likely than not that the position will be sustained upon examination, including resolutions of any related appeals
or litigation processes, based on the technical merits. The Company records a liability for the difference between the benefit recognized and measured for financial statement purposes and the tax
position taken or expected to be taken on the tax return. Changes in the estimate are recorded in the period in which such determination is made.

Stock-based compensation: The cost of employee services received in exchange for share-based awards classified as equity is measured using the estimated fair value of the award on the date of the
grant, and the related expense is recorded using the straight-line method consistent with the recipient's respective service period. The fair value for the Company's restricted stock units (“RSUs”) are
determined using the Company's stock price and the fair value for the Company's Relative Total Shareholder Return (“RTSR”) awards are determined using a Monte Carlo simulation. The Company
records  forfeitures  for  its  RSUs  and  RTSRs  as  they  occur.  Certain  of  the  Company's  share-based  awards  contain  retirement  clauses  which  state  that  awards  will  continue  to  vest  without  the
requirement of continuous employment after a participant achieves certain service- and age-based requirements (“Retirement Eligibility”). The Company accelerates expense associated with eligible
awards for employees who have achieved Retirement Eligibility on the later of the grant date or the date in which Retirement Eligibility is achieved.

Segments: The  Company’s  chief  operating  decision  maker  (“CODM”)  regularly  reviews  the  Company’s  results  to  assess  performance  and  allocates  resources  at  the  level  of  the  Company's  two
operating  segments,  Broadband  and  Tower.  Given  the  differences  in  the  characteristics  of  the  Company's  operating  segments,  management  has  determined  that  the  operating  segments  cannot  be
combined into one reportable segment. As such, the Company has two reportable segments, Broadband and Tower.

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New Accounting Standards

In  November  2021,  the  Financial  Accounting  Standards  Board  (“FASB”)  issued  Accounting  Standard  Update  (“ASU”)  2021-10,  “Government  Assistance  (Topic  832),  Disclosures  by  Business
Entities About Government Assistance,” (“ASU 2021-10”) which requires entities to provide disclosures on material government assistance transactions for annual reporting periods. The disclosures
include  information  about  the  nature  of  the  assistance,  the  related  accounting  policies  used  to  account  for  government  assistance,  the  effect  of  government  assistance  on  the  entity’s  financial
statements  and  any  significant  terms  and  conditions  of  the  agreements,  including  commitments  and  contingencies.  We  adopted  ASU  2021-10  in  2022  and  have  included  the  new  disclosure
requirements in Note 12, Government Grants.

Note 3. Revenue from Contracts with Customers
Our  Broadband  segment  provides  broadband  data,  video  and  voice  services  to  residential,  SMB  and  commercial  customers  in  portions  of  Virginia,  West  Virginia,  Maryland,  Pennsylvania  and
Kentucky,  via  fiber  optic  and  hybrid  fiber  coaxial  cable  networks.  The  Broadband  segment  also  provides  voice  and  DSL  telephone  services  to  customers  in  Virginia’s  Shenandoah  County  and
portions of adjacent counties as an RLEC.

Contract Assets

The Company’s contract assets primarily include commissions incurred to acquire contracts with customers. The Company incurs commission expenses related to in-house and third-party vendors
which are capitalized and amortized over the expected customer benefit period which is approximately six years. Amortization of capitalized commission expenses is recorded in selling, general and
administrative expenses in the Company's consolidated statements of comprehensive (loss) income.

The following tables present the activity of current and non-current contract assets:

(in thousands)
Beginning Balance
Commission payments
Contract asset amortization

Ending Balance

Contract Liabilities

2022

2021

$

$

8,147 
3,355 
(2,856)
8,646 

$

$

7,358 
3,229 
(2,440)
8,147 

The Company’s contract liabilities include services that are billed in advance and recorded as deferred revenue, as well as installation fees that are changed upfront without transfer of commensurate
goods or services to the customer. The Company’s current contract liabilities are included in advanced billings and customer deposits in its consolidated balance sheets and the Company’s non-current
contract  liabilities  are  included  in  other  liabilities  in  its  consolidated  balance  sheets.  The  current  contract  liabilities  at  December  31,  2021  were  recognized  within  revenues  in  the  Company’s
consolidated  statement  of  comprehensive  (loss)  income  during  2022.  Shentel  anticipates  the  current  contract  liability  balance  of  $9.5  million  as  of  December  31,  2022  to  be  recognized  within
revenues in the next twelve months and the non-current contract liability balance of $1.9 million to be recognized within revenues after twelve months.

No customers accounted for more than 10% of revenue for the years ended December 31, 2022, 2021, and 2020 and no customer made up more than 10% of accounts receivable at December 31,
2022 and 2021.

Refer to Note 14, Segment Reporting, for a summary of the Company's revenue streams.

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Note 4. Investments

Investments consist of the following:

(in thousands)
SERP investments at fair value
Cost method investments
Equity method investments
Total investments

December 31,
2022

December 31,
2021

$

$

1,889 
10,749 
333 
12,971 

$

$

2,317 
11,004 
340 
13,661 

SERP investments at fair value: The fair value of the SERP investments are based on unadjusted quoted prices in active markets and are classified as Level 1 of the fair value hierarchy. Changes to
the investments' fair value are presented in Other income (expense), while the reciprocal changes in the liability are presented in selling, general and administrative expense. At December 31, 2021,
$0.8 million of SERP investments were presented as prepaid expenses and other (current assets). Those investments were liquidated in July 2022 to pay the current portion of our SERP obligation.

Cost method investments:  Our  investment  in  CoBank’s  Class  A  common  stock,  derived  from  the  CoBank  patronage  program,  represented  substantially  all  of  our  cost  method  investments  with  a
balance of $10.0 million and $10.3 million at December 31, 2022 and 2021, respectively. We recognized approximately $70.7 thousand, $2.0 million and $4.2 million of patronage income in other
income (expense) in 2022, 2021 and 2020, respectively. Historically, approximately 75% of the patronage distributions were collected in cash and 25% in equity.

Equity method investments: At December 31, 2022, the Company had a 20.0% ownership interest in Valley Network Partnership (“ValleyNet”). The Company and ValleyNet purchase capacity on one
another’s fiber network through related party transactions. We recognized revenue of $0.7 million, $0.7 million, and $0.9 million from providing service to ValleyNet during 2022, 2021, and 2020,
respectively. We recognized cost of service of $0.1 million, $1.2 million, and $2.7 million for the use of ValleyNet’s network during 2022, 2021, and 2020, respectively.

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Note 5. Property, Plant and Equipment

Property, plant and equipment consist of the following:

(in thousands)
Land
Land improvements
Buildings and structures
Cable and fiber
Equipment and software

Plant in service

Plant under construction

Total property, plant and equipment

Less: accumulated depreciation and amortization

Property, plant and equipment, net

Estimated Useful Lives

December 31,
2022

December 31,
2021

10 years
10 - 45 years
15 - 30 years
4 - 8 years

$

$

3,722 
3,483 
93,461 
593,771 
317,347 
1,011,784 
144,534 
1,156,318 
(468,765)
687,553 

$

$

3,771 
3,478 
96,323 
453,405 
391,293 
948,270 
79,963 
1,028,233 
(474,071)
554,162 

Property,  plant  and  equipment,  net  increased  due  primarily  to  capital  expenditures  in  the  Broadband  segment  driven  by  our  Glo  Fiber  market  expansion.  The  Company's  accounts  payable  as  of
December  31,  2022  included  amounts  associated  with  capital  expenditures  of  approximately  $43.8  million.  Cash  flows  for  accounts  payable  and  capital  expenditures  exclude  this  activity.
Depreciation and amortization expense was $68.2 million, $54.4 million, and $48.0 million for the years ended December 31, 2022, 2021, and 2020, respectively. In 2022, the Company improved
internal controls over property, plant, and equipment. The enhanced controls identified fully depreciated assets no longer held by the Company. Accordingly, the Company made adjustments to reduce
the cost of buildings and structures, cable and fiber, and equipment and software by $0.3 million, $0.1 million, and $62.9 million, respectively, with an offset to accumulated depreciation at December
31, 2022.

In the fourth quarter of 2021, due to the availability of grants awarded under various governmental initiatives in support of rural fiber to the home (“FTTH”) broadband network expansion projects,
we  decided  to  cease  further  expansion  of  our  Beam  branded  fixed  wireless  edge-out  strategy,  which  is  offered  under  our  Broadband  segment.  During  the  second  quarter  of  2022,  the  Company
permanently  ceased  operating  20  of  our  55  Beam  fixed  wireless  sites.  Consequently,  Shentel  recorded  an  impairment  charge  of  $4.1  million.  On  August  23,  2022,  the  Company  entered  into  a
definitive asset purchase agreement (the “Spectrum Purchase Agreement”) with a wireless carrier pursuant to which the Company agreed to sell certain FCC spectrum licenses and leases utilized in
the  Company's  Beam  branded  fixed  wireless  service  for  total  consideration  of  approximately  $21.5  million,  composed  of  $17.7  million  cash  and  approximately  $3.8  million  of  liabilities  to  be
assumed  by  the  wireless  carrier  (the  “Spectrum  Transaction”).  The  Spectrum  Transaction  is  expected  to  close  in  the  first  half  of  2023,  subject  to  the  receipt  of  regulatory  approvals  and  other
customary closing conditions. As a result of the Spectrum Transaction, the Company ceased its remaining Beam operations in the fourth quarter of 2022 and accelerated depreciation for remaining
Beam network assets. Shentel recorded $7.4 million in accelerated depreciation for the year ended December 31, 2022.

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Note 6. Goodwill and Intangible Assets

The Company’s goodwill and intangible assets consist of the following:

(in thousands)
Goodwill - Broadband
Indefinite-lived intangibles:

Cable franchise rights
FCC spectrum licenses
Railroad crossing rights
Total indefinite-lived intangibles

Finite-lived intangibles:
FCC spectrum licenses
Subscriber relationships
Other intangibles
Total finite-lived intangibles

Total goodwill and intangible assets

Gross
Carrying
Amount

December 31, 2022
Accumulated
Amortization and
Other

Net

Gross
Carrying
Amount

December 31, 2021
Accumulated
Amortization and
Other

Net

$

$

$

3,244  $

64,334  $
12,122 
141 
76,597 

— 
28,425 
488 
28,913 
108,754  $

—  $

3,244  $

3,244  $

—  $

3,244 

—  $
— 
— 
— 

— 
(26,910)
(329)
(27,239)
(27,239) $

64,334  $
12,122 
141 
76,597 

— 
1,515 
159 
1,674 
81,515  $

64,334  $
13,839 
141 
78,314 

6,811 
28,425 
463 
35,699 
117,257  $

—  $
— 
— 
— 

(672)
(26,451)
(303)
(27,426)
(27,426) $

64,334 
13,839 
141 
78,314 

6,139 
1,974 
160 
8,273 
89,831 

Amortization expense was $0.7 million, $0.8 million and $0.7 million for the years ended December 31, 2022, 2021 and 2020, respectively.

During the third quarter of 2020, the Company was awarded certain indefinite-lived Citizens Broadband Radio Service (“CBRS”) spectrum licenses to be used within the Broadband segment. The
Company paid an aggregate deposit of $16.1 million with respect to the licenses subject to final approval and issuance by the FCC. The licenses will provide us priority access rights over general
access users other than incumbents, in that specific band, in accordance with the FCC’s three-tier CBRS band spectrum sharing framework. The FCC approved the Company’s final application for the
licenses in the third quarter of 2022, resulting in the issuance of the licenses with a deposit value of $12.1 million. The Company recorded these licenses as indefinite-lived intangible assets. These
licenses are not subject to the Spectrum Transaction described above. The remaining $4.0 million of the deposit was returned to the Company in the form of a cash refund in the fourth quarter of
2022.

As described in Note 5, Property, Plant and Equipment, the Company entered into the Spectrum Purchase Agreement to sell FCC spectrum licenses associated with Beam. As a result of the expected
sale, the Company concluded that the FCC spectrum licenses met the held-for-sale criteria; accordingly, $13.8 million of indefinite-lived licenses and $5.9 million of finite-lived licenses are presented
as held for sale, along with the corresponding $3.8 million of operating lease liabilities related to the finite-lived licenses. The Company evaluated the events described here and in Note 5, Property,
Plant and Equipment and determined that these events do not represent a strategic shift in the Company’s business.

Our finite-lived intangible assets are amortized over the following estimated useful lives:

Subscriber relationships
Other intangibles

Estimated Useful Life
3 - 10 years
15 - 20 years

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The following table summarizes expected amortization of intangible assets at December 31, 2022:

(in thousands)

Amortization of Intangible Assets

2023
2024
2025
2026
2027
Thereafter
Total

$

$

489 
489 
483 
103 
65 
45 
1,674 

Note 7.    Other Assets and Accrued Liabilities

Prepaid expenses and other, classified as current assets, included the following:

(in thousands)
Deposit for FCC spectrum licenses
Prepaid maintenance expenses
Broadband contract acquisition costs
SERP investments
Other

Prepaid expenses and other

Deferred charges and other assets, classified as long-term assets, included the following:

(in thousands)
Broadband contract acquisition costs
Prepaid expenses and other

Deferred charges and other assets

Accrued liabilities and other, classified as current liabilities, included the following:

(in thousands)
Accrued programming costs
Pension plan
Restructuring accrual
Other current liabilities

Accrued liabilities and other

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December 31,
2022

December 31,
2021

$

$

$

$

$

— 
7,444 
2,809 
— 
1,256 
11,509 

5,837 
7,422 
13,259 

3,306 
3,341 
146 
11,113 
17,906 

$

$

$

$

$

$

December 31,
2022

December 31,
2022

16,118 
8,391 
2,502 
801 
2,018 
29,830 

5,645 
4,653 
10,298 

3,084 
— 
1,761 
9,804 
14,649 

December 31,
2021

December 31,
2021

 
 
 
 
 
 
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Other liabilities, classified as long-term liabilities, included the following:

(in thousands)
Noncurrent portion of deferred revenue
Noncurrent portion of financing leases
FCC spectrum license obligations
Other

Other liabilities

Restructuring activities

December 31,
2022

December 31,
2021

$

$

18,679 
1,500 
— 
39 
20,218 

$

$

19,749 
1,614 
3,807 
461 
25,631 

During  2021,  as  a  result  of  the  sale  of  our  Wireless  assets  and  operations,  we  implemented  a  restructuring  plan  whereby  certain  employees  were  notified  of  their  pending  dismissal  under  the
workforce reduction program. We made $1.7 million and $2.1 million in severance payments for the years ended December 31, 2022 and 2021, respectively. For the year ended December 31, 2021,
we recognized expenses of $1.7 million and $2.2 million, presented in continuing and discontinued operations, respectively.

Asset Retirement Obligations:

Our asset retirement obligations (“ARO”) arise from certain of our leases and generally require us to remove our towers from ground leases. Current ARO liabilities are recorded in accrued liabilities
and other in the Company’s consolidated balance sheets. Below is a summary of our current and non-current asset retirement obligations:

(in thousands)
Balance at beginning of year
Additional asset retirement obligations recorded and changes to prior
estimates
Liabilities settled
Accretion expense
Balance at end of year

$

$

2022

Years Ended December 31,
2021

2020

9,824 

$

1,198 
(185)
531 
11,368 

$

5,113 

$

4,290 
— 
421 
9,824 

$

6,152 

(1,371)
— 
332 
5,113 

Note 8. Leases

At December 31, 2022, our operating leases had a weighted average remaining lease term of twenty years and a weighted average discount rate of 4.5%. Our finance leases had a weighted average
remaining lease term of thirteen years and a weighted average discount rate of 5.2%.

We recognized $7.6 million, $7.1 million and $6.6 million of operating lease expense for the years ended December 31, 2022, 2021 and 2020, respectively. We recognized $0.6 million of interest and
depreciation expense on finance leases for each of the years ended December 31, 2022, 2021 and 2020. Operating lease expense is presented in cost of service or selling, general and administrative
expense based on the use of the relevant facility. Variable lease payments and short-term lease expense were both immaterial. We remitted $6.1 million, $5.6 million, and $4.4 million of operating
lease payments during the years ended December 31, 2022, 2021 and 2020, respectively. We also obtained $2.5 million, $11.1 million and $6.8 million of leased assets in exchange for new operating
lease liabilities, including new and modified agreements, recognized during the years ended December 31, 2022, 2021 and 2020, respectively.

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The following table summarizes the expected maturity of lease liabilities at December 31, 2022:
(in thousands)
2023
2024
2025
2026
2027
2028 and thereafter
Total lease payments
Less: interest

$

Operating Leases

Present value of lease liabilities

$

4,987 
5,102 
4,897 
4,405 
3,634 
64,443 
87,468 
(34,162)
53,306 

$

$

Finance Leases

Total

176 
178 
180 
153 
155 
1,359 
2,201 
(604)
1,597 

$

$

5,163 
5,280 
5,077 
4,558 
3,789 
65,802 
89,669 
(34,766)
54,903 

We recognized $18.4 million, $11.1 million, and $9.1 million of operating lease revenue for the years ended December 31, 2022, 2021 and 2020, respectively, related to the cell site colocation space
and dedicated fiber optic strands that we lease to our customers, which is included in service revenue and other in the consolidated statements of comprehensive (loss) income. Substantially all of our
lease revenue relates to fixed lease payments.

Below is a summary of our contractual minimum rental receipts expected under the lease agreements in place at December 31, 2022:
(in thousands)
2023
2024
2025
2026
2027
2028 and thereafter

Operating Leases

$

15,100 
13,710 
12,791 
9,754 
8,258 
21,572 
81,185 

Total

Note 9. Debt

$

Our Credit Agreement, dated July 1, 2021 (the “Credit Agreement”) contains (i) a $100 million, five-year undrawn revolving credit facility (the “Revolver”), (ii) a $150 million five-year delayed
draw amortizing term loan (“Term Loan A-1”) and (iii) a $150 million seven-year delayed draw amortizing term loan (“Term Loan A-2” and collectively with Term Loan A-1, the “Term Loans”).
The following loans were outstanding under the Credit Agreement:

(in thousands)
Term loan A-1
Term loan A-2
Total debt
Less: unamortized loan fees

Total debt, net of unamortized loan fees

December 31,
2022

December 31,
2021

$

$

37,500 
37,500 
75,000 
(46)
74,954 

$

$

— 
— 
— 
— 
— 

Both Term Loan A-1 and Term Loan A-2 bear interest at one-month LIBOR plus a margin of 1.50%. The margin of 1.50% is variable and determined by the Company’s net leverage ratio. Interest is
paid monthly. The interest rate was 4.39% at December 31, 2022. Our cash payments for interest were $0.6 million, $10.4 million and $18.6 million for the years ended December 31, 2022, 2021 and
2020, respectively. Interest paid in 2021 and 2020 was incurred and paid under a prior credit agreement which was repaid in connection with the sale of the Wireless business in 2021. Refer to Note
15, Discontinued Operations, for details concerning the sale of the Wireless business. Shentel is charged commitment fees on unutilized portions

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of its Revolver and Term Loans. The Company recorded $0.7 million related to these fees for the year ended December 31, 2022, which is included in other (expense) income, net in the consolidated
statements of comprehensive (loss) income.

The Credit Agreement contains a borrowing deadline of June 30, 2023, after which the Company will not be able to borrow against the undrawn portion of the Term Loans. The Company expects to
borrow the remaining $225.0 million available under the Term Loans by the borrowing deadline.

The Credit Agreement includes various covenants, including total net leverage ratio and debt service coverage ratio financial covenants.

The Credit Agreement is fully secured by a pledge and unconditional guarantee from the Company and all of its subsidiaries, except Shenandoah Telephone Company. This provides the lenders a
security interest in substantially all of the assets of the Company.

Shentel’s Term Loans require quarterly payments based on a percentage of the outstanding balance. Based on the outstanding balance as of December 31, 2022, Term Loan A-1 requires quarterly
principal repayments of $0.2 million from September 30, 2023 through June 30, 2024; then increasing to $0.5 million quarterly from September 30, 2024 through March 31, 2026, with the remaining
balance due June 30, 2026. Based on the outstanding balance as of December 31, 2022, Term Loan A-2 requires quarterly principal repayments of $0.1 million through March 31, 2028, with the
remaining balance due June 30, 2028. These scheduled payments are also summarized below:

(in thousands)
2023
2024
2025
2026
2027
2028 and thereafter

Total

$

$

Amount

656 
1,781 
2,250 
34,125 
375 
35,813 
75,000 

Shentel has not made any borrowings under its Revolver as of December 31, 2022. In the event borrowings are made in the future, the entire outstanding principal amount borrowed is due June 30,
2026.

The International Exchange (ICE) Benchmark Administration ceased the publication of one-week and two-month LIBOR on December 31, 2021 and the remaining tenors (overnight, one-month,
three-month, six-month and 12-month) will cease to be published on June 30, 2023. Our term loans and revolver identify LIBOR as a reference rate for tenors ceasing on June 30, 2023 and maturing
after 2023. Alternative reference rates that replace LIBOR may not yield the same or similar economic results over the terms of the financial instruments. The transition from LIBOR could result in
us paying higher or lower interest rates on our current LIBOR-indexed term loans. Our Credit Agreement includes provisions that provide for the identification of a LIBOR replacement rate. Due to
the uncertainty regarding the transition from LIBOR-indexed financial instruments and the manner in which an alternative reference rate will apply, we cannot yet reasonably estimate the expected
financial  impact  of  the  LIBOR  transition.  Any  changes  to  the  reference  rate  will  be  agreed  through  an  amendment  to  the  Credit  Agreement  and  are  expected  to  reference  the  Secured  Overnight
Financing Rate, though the timing of such amendment and applicability to any future amounts owed under the Credit Agreement are not certain at this time.

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Note 10. Income Taxes

The Company files a consolidated U.S. federal income tax return and various state income tax returns. The provision for the federal and state income taxes attributable to income (loss) consists of the
following components:

(in thousands)
Current expense (benefit)

Federal taxes
State taxes
Total current provision
Deferred (benefit) expense

Federal taxes
State taxes
Total deferred (benefit) expense

Income tax benefit
Effective tax rate

2022

Years Ended December 31,
2021

2020

$

$

673 
(186)
487 

(1,119)
(295)
(1,414)
(927)
10.0 %

$

$

(21,392)
(2,565)
(23,957)

25,518 
(3,255)
22,263 
(1,694)

(27.2)%

$

$

A reconciliation of income tax expense (benefit) determined by applying the federal and state tax rates to income before income taxes is as follows:

(in thousands)
Expected tax (benefit) expense at federal statutory
State income taxes, net of federal tax effect
Revaluation of deferred tax liabilities
Stranded tax effects reclassified from other comprehensive income
Excess tax expense (benefit) from share based compensation and other expense, net
Valuation allowance
Income tax benefit

2022

Years Ended December 31,
2021

2020

$

$

(1,954)
(410)
— 
— 
818 
619 
(927)

$

$

1,310 
438 
(5,206)
1,620 
144 
— 
(1,694)

$

$

(13,748)
(2,148)
(15,896)

13,325 
1,581 
14,906 
(990)
(168.9)%

24 
54 
— 
— 
(1,068)
— 
(990)

The change in effective tax rate between 2022 and 2021 was primarily a result of decreased income tax benefit due to a one-time benefit realized in 2021 as a result of the 2021 disposition of Wireless
assets and operations (see Note 15, Discontinued Operations).

The Company's cash payments for income taxes were $0.1 million and $11.2 million for the years ended December 31, 2022 and 2021, respectively. The Company's cash refunds for income taxes
were $9.5 million for the year ended December 31, 2020.

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Deferred tax assets and liabilities are measured using enacted tax rates that are expected to apply in the year of reversal or settlement and arise from temporary differences between the US GAAP and
tax bases of the following assets and liabilities:

(in thousands)
Deferred tax assets:

Leases
Asset retirement obligations
Net operating loss carry-forwards
Pension liabilities
Accruals and stock-based compensation
Other

Total gross deferred tax assets

Less valuation allowance
Net deferred tax assets

Deferred tax liabilities:

Property, plant and equipment
Leases
Intangible assets
Prepaid assets and other

Total gross deferred tax liabilities

Net deferred tax liabilities

December 31,
2022

December 31,
2021

$

$

14,809 
2,972 
28,398 
978 
3,087 
5,767 
56,011 
(619)
55,392 

109,852 
14,541 
12,867 
2,732 
139,992 
84,600 

$

$

15,483 
2,581 
5,878 
2,148 
2,572 
6,300 
34,962 
— 
34,962 

92,449 
15,410 
10,710 
2,407 
120,976 
86,014 

The Company has a deferred tax asset of $28.4 million related to federal and various state net operating losses. As of December 31, 2022, the Company had approximately $125.6 million of federal
net  operating  losses,  including  approximately  $97.8  million  of  federal  net  operating  losses  generated  after  2017.  Federal  net  operating  losses  generated  prior  to  2018  expire  through  2027.  The
Company also had approximately $40.0 million of state net operating losses, which can be carried forward indefinitely. The Company's income tax benefit for the year ended December 31, 2022
included tax expense of $0.6 million for a valuation allowance on deferred tax assets related to federal net operating losses expected to expire unutilized. The Company had no valuation allowances
on deferred tax assets as of December 31, 2021.

As of December 31, 2022 and 2021, the Company had no unrecognized tax benefits. 

The  Company  is  not  currently  subject  to  state  or  federal  income  tax  audits  as  of  December  31,  2022.  The  Company's  returns  are  generally  open  to  examination  from  2019  forward  and  the  net
operating losses acquired from nTelos are open to examination from 2003 forward.

Note 11. Stock Compensation, Earnings per Share, and Dividends

The Company's 2014 Stock Incentive Plan (the “Plan”) allows for the grant of equity based incentive compensation to all employees. The Plan authorizes grants of up to an additional 4,200,000
shares over a ten-year period beginning in 2014. Under the Plan, grants may take the form of stock awards, awards of options to acquire stock, stock appreciation rights and other forms of equity
based compensation; both options to acquire stock and stock awards were granted. As of December 31, 2022, the only forms of stock awards outstanding are RSUs and RTSRs.

The Company granted approximately 518,000 RSUs at a weighted average grant price of $21.56 to employees and directors during the year ended December 31, 2022. Approximately 153,000 RSUs
with a weighted average grant price of $27.50 vested and 53,000 RSUs with a weighted average grant price of $25.89 were forfeited during the year ended December 31, 2022. The total fair value of
RSUs vested was $3.3 million during the year ended December 31, 2022. Approximately 649,000 RSUs with a weighted average grant price of $23.39 remained outstanding as of December 31,
2022.

The Company granted approximately 100,000 RTSRs at a weighted average grant price of $23.83 to employees during the year ended December 31, 2022. Approximately 46,000 RTSRs with a
weighted average grant price of $33.83 vested and 6,000 RTSRs with a weighted average grant price of $36.28 were forfeited during the year ended December 31, 2022. The total fair

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value  of  RSUs  vested  was  $1.2  million  during  the  year  ended  December  31,  2022.  Approximately  202,000  RTSRs  with  a  weighted  average  grant  price  of  $29.46  remained  outstanding  as  of
December  31,  2022.  As  described  above,  the  amount  of  RTSRs  issued  are  adjusted  on  the  vesting  date.  The  amounts  above  exclude  the  adjustment  and  issuance  of  RTSRs  based  on  actual
performance, which totaled approximately 9,000 awards for the year ended December 31, 2022.

The  Company's  RSUs  generally  have  service  conditions  only  or  performance  and  service  conditions  with  vesting  periods  ranging  from  one  year  for  directors  to  five  years  for  employees.  RTSR
awards vest approximately three years from the grant date. The performance condition applied to the RTSR awards is based upon the Company's stock performance compared to a group of peer
companies. The actual number of shares to be issued can range from 0% to 150% of the awards granted.

Stock-based compensation expense was as follows:

(in thousands)
Stock compensation expense
Capitalized stock compensation

Stock compensation expense, net

2022

Years Ended December 31,
2021

2020

$

$

9,142 
614 
8,528 

$

$

3,552 
144 
3,408 

$

$

6,227 
320 
5,907 

As of December 31, 2022, there was $9.2 million of total unrecognized compensation cost related to non-vested incentive awards which is expected to be recognized over weighted average period of
2.4 years.

We  utilize  the  treasury  stock  method  to  calculate  the  impact  on  diluted  earnings  per  share  that  potentially  dilutive  stock-based  compensation  awards  have.  The  following  table  indicates  the
share:
computation 

diluted 

basic 

and 

per 

of 

(in thousands, except per share amounts)
Calculation of net income per share:

(Loss) income from continuing operations
Income from discontinued operations, net of tax

Net (loss) income

Basic weighted average shares outstanding
Basic net (loss) income per share - continuing operations
Basic net income per share - discontinued operations

Basic net (loss) income per share

Effect of stock-based compensation awards outstanding:

Basic weighted average shares outstanding
Effect from dilutive shares and options outstanding
Diluted weighted average shares outstanding
Diluted net (loss) income per share - continuing operations
Diluted net income per share - discontinued operations

Diluted net (loss) income per share

2022

$
$
$

$
$
$

$
$
$

earnings 
Years Ended December 31,
2021

(8,379)
— 
(8,379)
50,155 
(0.17)
— 
(0.17)

50,155 
— 
50,155 
(0.17)
— 
(0.17)

$
$
$

$
$
$

$
$
$

7,929 
990,902 
998,831 
50,026 
0.16 
19.81 
19.97 

50,026 
123 
50,149 
0.16 
19.76 
19.92 

$
$
$

$
$
$

$
$
$

2020

1,576 
124,097 
125,673 
49,901 
0.03 
2.49 
2.52 

49,901 
123 
50,024 
0.03 
2.48 
2.51 

There were approximately 365,000, 259,000, and 30,000 anti-dilutive awards outstanding for the years ended December 31, 2022, 2021 and 2020, respectively.

The Company paid a special dividend of $18.75 per share on August 2, 2021 (the “Special Dividend”). The total amount paid pursuant to the Special Dividend to Shentel shareholders, including
amounts reinvested in the Company’s stock via the Company’s Dividend Reinvestment Plan, was approximately $937 million.

Note 12. Government Grants

In  2021,  Shentel  commenced  negotiations  with  various  governmental  entities  to  receive  awards  under  broadband  infrastructure  grant  programs  to  strategically  expand  the  Company's  broadband
network in order to provide broadband services to unserved residences in the partnering counties in Virginia, Maryland and West Virginia. Throughout 2021 and 2022, in partnership with

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Table of Contents

counties  in  the  respective  states,  Shentel  has  been  awarded  grants  under  the  Virginia  Telecommunication  Initiative  (“VATI”)  and  the  Rural  Digital  Opportunity  Fund  (“RDOF”)  in  Virginia,  the
Connect Maryland Network Infrastructure Grant Program (“Connect MD”) in Maryland, and the Major Broadband Projects Strategies (“MBPS”) in West Virginia.

The following table summarizes the awards under each program:
(in thousands)
VATI
RDOF
Connect MD
MBPS

Total

$

$

Awards

58,918 
887 
10,200 
1,349 
71,354 

To receive such grant distributions, we entered into agreements with each partnering county in Virginia and Maryland and expect to complete similar agreement in West Virginia. These agreements
outline certain build-out milestones. The network is required to meet certain performance conditions to ensure that minimum download and upload speeds are able to be provided to the underserved
residences.

The Company recognizes grant receivables at the time it becomes probable that the Company will be eligible to receive the grant, which is estimated to correspond with the date when specified build-
out milestones are achieved. The grant is treated as a reduction to the corresponding property, plant and equipment asset balance and is recognized through a reduction in depreciation expense over
the life of the corresponding asset. Reimbursable amounts are dependent upon the actual construction costs. The Company has not recognized any amounts under these programs as of December 31,
2022 and 2021.

Note 13. Commitments and Contingencies

We  are  committed  to  make  payments  to  satisfy  our  lease  liabilities.  The  scheduled  payments  under  those  obligations  are  summarized  in  Note  8,  Leases.  We  also  have  outstanding  unconditional
purchase  commitments  to  procure  marketing  services  and  IT  software  licenses  through  2026.  For  the  years  ended  December  31,  2022,  2021  and  2020  we  paid  $5.2  million,  $3.4  million  and
$1.4 million, respectively, for the programming, marketing and IT software license purchase commitments. The Company is obligated to make the following future minimum payments under the non-
cancelable terms of these commitments as of December 31, 2022:

(in thousands)
2023
2024
2025
2026
2027
2028 and thereafter

Total

Purchase Commitments

$

$

4,684 
3,267 
1,993 
1,044 
609 
109 
11,706 

The Company is subject to claims and legal actions that may arise in the ordinary course of business. The Company does not believe that any of these pending claims or legal actions are either
probable or reasonably possible of a material loss.

Note 14. Segment Reporting

The divestiture of our Wireless operations on July 1, 2021 represented a strategic shift in the Company’s business which therefore qualified the segment as a discontinued operation. As a result, for all
periods presented, the operating results and cash flows related to the Wireless segment were reflected as a discontinued operation in our consolidated statements of comprehensive (loss) income and
the consolidated statements of cash flows. The tables below reflect the results of operations of the Company's reportable segments in continuing operations, consistent with internal reporting used by
the Company. Intercompany revenue is primarily derived from services provided to the discontinued operation, for periods prior to the divestiture.

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Table of Contents

Year ended December 31, 2022:
(in thousands)

External revenue

Residential & SMB
Commercial Fiber
RLEC & Other
Tower lease
Service revenue and other
Intercompany revenue and other

Total revenue
Operating expenses
Cost of services
Selling, general and administrative
Restructuring expense
Impairment expense
Depreciation and amortization

Total operating expenses
Operating income (loss)

Capital expenditures

Year ended December 31, 2021:

(in thousands)
External revenue

Residential & SMB
Commercial Fiber
RLEC & Other
Tower lease
Service revenue and other
Revenue for service provided to the discontinued Wireless operations

Total revenue
Operating expenses
Cost of services
Selling, general and administrative
Restructuring expense
Impairment expense
Depreciation and amortization

Total operating expenses
Operating income (loss)

Capital expenditures

Broadband

Tower

Corporate &
Eliminations

Consolidated

193,974  $
38,821 
16,035 
— 
248,830 
185 
249,015 

102,267 
56,776 
849 
5,241 
63,175 
228,308 
20,707  $

—  $
— 
— 
18,541 
18,541 
378 
18,919 

5,712 
1,279 
— 
— 
2,416 
9,407 
9,512  $

—  $
— 
— 
— 
— 
(563)
(563)

(433)
34,337 
402 
— 
3,308 
37,614 
(38,177) $

193,974 
38,821 
16,035 
18,541 
267,371 
— 
267,371 

107,546 
92,392 
1,251 
5,241 
68,899 
275,329 
(7,958)

188,729  $

620  $

260  $

189,609 

Broadband

Tower

Corporate &
Eliminations

Consolidated

177,530  $
30,842 
15,249 
— 
223,621 
4,459 
228,080 

97,283 
47,840 
202 
5,986 
47,937 
199,248 
28,832  $

—  $
— 
— 
12,393 
12,393 
5,311 
17,704 

5,438 
1,197 
— 
— 
2,053 
8,688 
9,016  $

—  $
— 
— 
— 
— 
(545)
(545)

(422)
33,414 
1,525 
— 
5,216 
39,733 
(40,278) $

177,530 
30,842 
15,249 
12,393 
236,014 
9,225 
245,239 

102,299 
82,451 
1,727 
5,986 
55,206 
247,669 
(2,430)

156,131  $

977  $

2,993  $

160,101 

$

$

$

$

$

$

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Table of Contents

Year ended December 31, 2020:

(in thousands)
External revenue

Residential & SMB
Commercial Fiber
RLEC & Other
Tower lease
Service revenue and other
Revenue for service provided to the discontinued Wireless operations

Total revenue
Operating expenses
Cost of services
Selling, general and administrative
Depreciation and amortization

Total operating expenses
Operating income (loss)

Capital expenditures

Broadband

Tower

Corporate &
Eliminations

Consolidated

$

$

$

154,956  $
24,431 
15,971 
— 
195,358 
8,989 
204,347 

84,893 
39,472 
41,076 
165,441 
38,906  $

—  $
— 
— 
7,402 
7,402 
9,653 
17,055 

4,896 
1,430 
1,906 
8,232 
8,823  $

—  $
— 
— 
— 
— 
(627)
(627)

(132)
44,114 
5,721 
49,703 
(50,330) $

154,956 
24,431 
15,971 
7,402 
202,760 
18,015 
220,775 

89,657 
85,016 
48,703 
223,376 
(2,601)

117,246  $

2,001  $

1,203  $

120,450 

A reconciliation of the total of the reportable segments’ operating (loss) income to consolidated (loss) income from continuing operations before income taxes is as follows:

(in thousands)
Total consolidated operating loss
Other (expense) income, net

(Loss) income from continuing operations before income taxes

2022

Years Ended December 31,
2021

2020

$

$

(7,958) $
(1,348)
(9,306) $

(2,430) $
8,665 
6,235  $

(2,601)
3,187 
586 

The  Company’s  CODM  does  not  currently  review  total  assets  by  segment  since  the  assets  are  centrally  managed  and  some  of  the  assets  are  shared  by  the  segments,  accordingly  total  assets  by
segment are not applicable.

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Table of Contents

Note 15. Discontinued Operations

On July 1, 2021, pursuant to the Asset Purchase Agreement (the “Purchase Agreement”), dated May 28, 2021, between Shentel and T-Mobile, Shentel completed the sale to T-Mobile of its Wireless
assets  and  operations  for  cash  consideration  of  approximately  $1.94  billion,  inclusive  of  the  approximately  $60  million  settlement  of  the  waived  management  fees  by  Sprint,  and  net  of  certain
transaction expenses (the “Transaction”).

The assets and liabilities that transferred in the Transaction (the “disposal group”) were presented as held for sale within our historical consolidated balance sheets, and discontinued operations within
our historical consolidated statements of comprehensive (loss) income.

Income from discontinued operations, net of tax in the consolidated statements of comprehensive income consist of the following for the years ended December 31, 2021 and 2020:
(in thousands)
Revenue:

2021

2020

Service revenue and other
Equipment revenue
Total revenue
Operating expenses:
Cost of services
Cost of goods sold
Selling, general and administrative
Severance expense
Depreciation and amortization
Total operating expenses
Operating income
Other (expense) income:

Debt extinguishment
Interest expense and other, net
Gain on sale of disposition of Wireless assets and operations
Income before income taxes

Income tax expense

Income from discontinued operations, net of tax

There was no material income from discontinued operations for the year ended December 31, 2022.

F-28

$

$

201,076 
12,253 
213,329 

38,144 
11,964 
17,514 
465 
— 
68,087 
145,242 

(11,032)
(9,178)
1,227,531 
1,352,563 
361,661 
990,902 

$

$

401,035 
41,338 
442,373 

116,394 
40,642 
34,011 
— 
62,930 
253,977 
188,396 

— 
(20,455)
— 
167,941 
43,844 
124,097 

Table of Contents

Schedule II
Valuation and Qualifying Accounts

Changes in the Company’s allowance for doubtful accounts for accounts receivable for the years ended December 31, 2022, 2021 and 2020 are summarized below:

(in thousands)
Year Ended December 31, 2022
Allowance for doubtful accounts
Year Ended December 31, 2021
Allowance for doubtful accounts
Year Ended December 31, 2020
Allowance for doubtful accounts

Balance at Beginning
of Year

Recoveries added to
allowance

Bad debt expense

Write-offs

Balance at End of Year

$

$

$

352 

614 

533 

$

$

$

414 

530 

758 

$

$

$

1,972 

1,028 

1,220 

$

$

$

(1,962)

(1,820)

(1,897)

$

$

$

776 

352 

614 

F-29

Table of Contents

Exhibits Index

Exhibit
Number

Exhibit Description

2.1

3.1

3.2

4.1

4.2

10.1

10.2

10.3

10.4

*10.5

*10.6

10.7

10.8

*21

*23.1

*23.2

*31.1

*31.2

*31.3

Asset Purchase Agreement, dated May 28, 2021, between Shenandoah Telecommunications Company and T-Mobile USA, Inc. (incorporated by reference from Exhibit 2.1 to
the Company's Current Report on Form 8-K filed on June 1, 2021).

Amended and Restated Articles of Incorporation of Shenandoah Telecommunications Company, effective August 31, 2019, filed as exhibit 3.2 to the Company's Quarterly
Report on Form 10-Q dated September 30, 2019.

Amended and Restated Bylaws of Shenandoah Telecommunications Company, effective October 25, 2022, filed as exhibit 3.1 to the Company's Current Report on Form 8-K
filed on October 27, 2022.

Description of the Company's Common Stock Registered Under Section 12 of the Exchange Act of 1934.

Shenandoah Telecommunications Company Dividend Reinvestment Plan filed as Exhibit 4.4 to the Company’s Registration Statement on Form S-3D (No. 333-74297).

Credit Agreement, dated July 1, 2021, by and among Shenandoah Telecommunications Company, certain of its subsidiaries as guarantors, CoBank ACB, as administrative
agent, and the other lenders party thereto (incorporated by reference from Exhibit 10.1 to the Company's Current Report on Form 8-K filed on July 1, 2021).

Supplemental Executive Retirement Plan as amended and restated, filed as Exhibit 10.14 to the Company’s Current Report on Form 8-K dated March 23, 2007.

2014 Equity Incentive Plan filed as Appendix A to the Company’s Definitive Proxy Statement filed on March 13, 2014 (No. 333-196990).

Form of Stock Option Awards for Executives under the 2014 Equity Incentive Plan.

Form of Restricted Stock Unit Award for Executives under the 2014 Equity Incentive Plan.

Form of RTSR Performance Share Unit Award for Executives under the 2014 Equity Incentive Plan.

Form of Severance Agreement, filed as Exhibit 10.1 to the Company's Current Report on Form 8-K filed on February 11, 2020.

Form of Strategic Retention Performance Share Unit Award, filed as Exhibit 10.1 to the Company's Current Report on Form 8-K filed on September 23, 2022.

List of Subsidiaries.

Consent of RSM US LLP, Independent Registered Public Accounting Firm.

Consent of KPMG LLP, Independent Registered Public Accounting Firm.

Certification of Chief Executive Officer pursuant to Rule 13a-14(a) under the Securities Exchange Act of 1934.

Certification of Principal Financial Officer pursuant to Rule 13a-14(a) under the Securities Exchange Act of 1934.

Certification of Principal Accounting Officer pursuant to Rule 13a-14(a) under the Securities Exchange Act of 1934.

F-30

 
 
 
 
 
 
 
 
 
 
Table of Contents

**32

(101)

Certifications pursuant to Rule 13a-14(b) under the Securities Exchange Act of 1934 and 18 U.S.C. § 1350.

Formatted in XBRL (Extensible Business Reporting Language)

101.INS

XBRL Instance Document - the instance document does not appear in the interactive data filing because its XBRL tags are embedded within the Inline
XBRL document

101.SCH

XBRL Taxonomy Extension Schema Document

101.CAL

XBRL Taxonomy Extension Calculation Linkbase Document

101.DEF

XBRL Taxonomy Extension Definition Linkbase Document

101.LAB

XBRL Taxonomy Extension Label Linkbase Document

101.PRE

XBRL Taxonomy Extension Presentation Linkbase Document

104

Cover Page Interactive Data File (embedded within the Inline XBRL document)

*    Filed herewith

**    This certification is deemed not filed for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (Exchange Act), or otherwise subject to the liability of that section, nor shall

it be deemed incorporated by reference into any filing under the Securities Act of 1933, as amended (Securities Act), or the Exchange Act.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Pursuant to the requirements of Sections 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly
authorized.

SIGNATURES

SHENANDOAH TELECOMMUNICATIONS COMPANY

February 22, 2023

/S/ CHRISTOPHER E. FRENCH
Christopher E. French, President & Chief Executive Officer
(Principal Executive Officer)

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed by the following persons on behalf of the Registrant and in the capacities and on the dates indicated.

/s/CHRISTOPHER E. FRENCH
February 22, 2023
Christopher E. French

/s/JAMES J. VOLK
February 22, 2023
James J. Volk

/s/DENNIS A. ROMPS
February 22, 2023
Dennis A. Romps

/s/THOMAS A. BECKETT
February 22, 2023
Thomas A. Beckett

/s/TRACY FITZSIMMONS
February 22, 2023
Tracy Fitzsimmons

/s/JOHN W. FLORA
February 22, 2023
John W. Flora

/s/ RICHARD L. KOONTZ, JR.
February 22, 2023
Richard L. Koontz, Jr.

/s/KENNETH L. QUAGLIO
February 22, 2023
Kenneth L. Quaglio

/s/LEIGH ANN SCHULTZ
February 22, 2023
Leigh Ann Schultz

/s/VICTOR C. BARNES
February 22, 2023
Victor C. Barnes

President & Chief Executive Officer,
Director (Principal Executive Officer)

Senior Vice President – Chief Financial Officer
(Principal Financial Officer)

Vice President - Chief Accounting Officer
(Principal Accounting Officer)

Director

Director

Director

Director

Director

Director

Director

F-32

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTICE AND ACCEPTANCE OF RSU PERFORMANCE SHARE UNIT AWARD Participant Shenandoah Telecommunications Company «Name» 500 Shentel Way «Address1» P.O. Box 459 «Address2» Edinburg, VA Number of Units Awarded: «RSU» Plan: 2014 Equity Incentive Plan (the “Plan”) 1. Grant. Effective «Date_of_Award» (the “Effective Date”), the Participant named above was granted an award (the “Award”) consisting of «RSU» Performance Units (the “Units”) which are a contingent right to receive shares of common stock (the “Shares”) of Shenandoah Telecommunications Company (the “Company”) subject to the following restrictions and conditions: 2. Continued Employment Vesting; Retirement. (a) Provided that the Participant remains in the continuous employ of the Company or one of its Affiliates from the Effective Date until the applicable Vesting Date set forth below or from the Effective Date until the date the Participant Retires, and provided that the Participant complies with the Restrictive Covenants in Section 13 below, the Units will vest and the Participant will be issued an equal number of nonforfeitable Shares in accordance with the following vesting schedule: Vesting Date Number of Units That Vest «vest_date_1» «vest1» «vest_date_2» «vest2» «vest_date_3» «vest3» «vest_date_4» «vest4» If the Units vest in accordance with the preceding sentence, the Shares will be issued within thirty (30) days after the applicable Vesting Date. The right of the Participant to continue to vest in the Award upon Retirement is contingent on the Participant’s compliance with the provisions of the Restrictive Covenants set forth in Section 13 below. (b) In the event a Retired Participant dies after Retirement and before «vest_date_4», and provided that the Participant complied with the Restrictive Covenants in Section 13 below, all remaining unvested Units will immediately vest upon the date of death and the Participant’s estate will be
issued an equal number of nonforfeitable Shares within thirty (30) days after the earlier of the date the Company receives notice of the death or the Vesting Date. 3. Cancellation Upon Breach of Restrictive Covenants or Upon Termination of Employment Other Than by Retirement, Death or Disability. Any Units not vested in accordance with the provisions of Section 2 will be immediately cancelled at the time the Participant breaches any of the Restrictive Covenants in Section 13 below or at the time the Participant ceases to be employed by the Company or one of its Affiliates, unless such

Performance Unit Award «Date_of_Award» Page 2 termination of employment is a result of Retirement, death or Disability. If termination of employment is due to Retirement, then Section 2 shall apply. If termination of employment is due to death or Disability prior to Retirement, and provided that the Participant complied with the Restrictive covenants in Section 13 below prior to such termination, a pro rata number of the outstanding unvested Units awarded above will then immediately vest on the date of such Participant’s death or Disability and the Participant or the Participant’s estate will be issued an equal number of nonforfeitable Shares within thirty (30) days after the date that employment ends on account of death or Disability. Proration will be calculated for each tranche of unvested Units remaining to vest on a Vesting Date, based on the number of days of continuous employment after the Effective Date and prior to death or Disability relative to the total number of days from the Effective Date to the applicable Vesting Date. The remaining Units (i.e., the excess of the pro-rated Units that vest) will be forfeited on the date of termination. 4. Change in Control. This Section 4 applies to the Participant if the Participant remains in the continuous employ of the Company or an Affiliate from the Effective Date until a Control Change Date that occurs before «vest_date_4», provided that the Participant complies with the Restrictive Covenants in Section 13 below. This Section 4 also applies to the Participant if the Participant remains in the continuous employ of the Company or an Affiliate from the Effective Date until the date the Participant Retires and a Control Change Date occurs after the Participant Retires and before «vest_date_4», provided that the Participant complies with the Restrictive Covenants in Section 13 below. (a) Unless this Award is assumed or replaced with a substitute award in accordance with Section 4(b), any outstanding Units tha
are not vested on or before the Control Change Date shall be vested on the Control Change Date. As to each Unit that becomes vested in accordance with the preceding sentence, an equal number of nonforfeitable Shares will be issued to the Participant on the Control Change Date. In lieu of the issuance of Shares, the Committee, in its discretion and without the need of the Participant’s consent, may provide that a payment will be made in exchange for the cancellation of each Unit that becomes vested under this Section 4(a). The payment for each vested Unit shall be an amount that is equal to the value per share of Common Stock received by shareholders in the Change in Control. (b) The Committee, in its discretion and without the need of the Participant’s consent, may provide that any outstanding Units that are not vested on or before the Control Change Date shall be assumed by, or a substitute award granted by, the successor entity in the Change in Control (or, if applicable, its parent company). The assumed or substituted award (i) must be of the same type of award as the Award, (ii) must have a value on the Control Change Date equal to the value of the Common Stock underlying the unvested Units and (iii) except as provided in the two following sentences, must have the same vesting and payment terms and conditions as the Award. Notwithstanding the preceding sentence, the assumed or substituted award shall be fully vested and paid on the date employment terminates if the Participant’s employment or service ends on or after the Control Change Date and before the second anniversary of the Control Change Date on account of an involuntary termination without Cause (and not on account of Disability) or the Participant’s resignation with Good Reason. Notwithstanding the two preceding sentences, a pro rata amount of the unvested assumed or substituted award shall be

 
Performance Unit Award «Date_of_Award» Page 3 fully vested and paid on the date employment ends on or after the Control Change Date on account of the Participant’s death or Disability. Proration will be calculated in accordance with Section 3 (taking into account service with the Company and its Affiliates and the successor entity and its affiliates). 5. Definitions. For purposes of this Notice of Award, the following terms shall have the meaning set forth below. (a) “Cause” means any of (i) the Participant’s failure to perform a material duty or the Participant’s breach of a material and written Company policy other than by reason of mental or physical illness or injury; (ii) the Participant’s breach of the Participant’s fiduciary duties to the Company or an Affiliate; (iii) conduct of the Participant that is demonstrably and materially injurious to the Company or an Affiliate, monetarily or otherwise; provided that, in the cases of the foregoing clauses (i) –(iii), that following written notice from the Board describing any such act, omission or event, such act, omission or event is not cured, to the reasonable satisfaction of the Board, within thirty (30) days after such notice is received by the Participant; or (iv) the Participant’s conviction of, or plea of guilty or nolo contendre to, a felony or crime involving moral turpitude or fraud or dishonesty involving assets of the Company. (b) “Disability” means that the Participant is entitled to receive long-term disability benefits under a plan or policy maintained by the Company (determined based on the Participant’s medical condition and without regard to any waiting or elimination period). (c) “Good Reason” means any of (i) the Company’s material breach of the terms of this Agreement or a direction from the Board that the Participant act or refrain from acting which in either case would be unlawful or contrary to a material and written Company policy; (ii) a material diminution in the Participant’s duties, functions and
responsibilities to the Company and its Affiliates without the Participant’s consent or the Company or an Affiliate preventing the Participant from fulfilling or exercising the Participant’s material duties, functions and responsibilities to the Company and its Affiliates without the Participant’s consent; provided, however, that a material diminution in the Participant’s duties, functions and responsibilities shall not occur solely because Shenandoah Telecommunications Company does not have common stock or other securities that are publicly traded, (iii) a more than ten percent (10%) reduction in the Participant’s base salary or annual bonus opportunity; or (iv) a requirement that the Participant relocate the Participant’s employment more than fifty (50) miles from the Participant’s employment location on the Effective Date, without the consent of the Participant. The Participant’s resignation shall not be deemed a resignation for Good Reason unless the Participant gives the Board written notice (delivered within thirty (30) days after the Participant knows of the event, action, etc. that the Participant asserts constitutes Good Reason), the event, action, etc. that the Participant asserts constitutes Good Reason is not cured, to the reasonable satisfaction of the Participant, within thirty (30) days after such notice and the Participant resigns effective not later than thirty (30) days after the expiration of such cure period.

 
Performance Unit Award «Date_of_Award» Page 4 (d) “Retire” or “Retirement” means the Participant’s voluntary resignation from active employment with the Company and its Affiliates, while in good standing, after having completed at least ten years of full-time continuous service as an employee of the Company or an Affiliate, and where the sum of the Participant’s age plus years of service is not less than seventy-five (75); provided that, periods of employment with an Affiliate prior to the date it became an Affiliate and periods credited as service for other benefit purposes even though the Participant was not performing services for the Company or an Affiliate shall not be recognized as continuous service of this purpose. 6. Dividend and Voting Rights. The Participant will have no voting rights with respect to the Units until such time as they have vested and the Shares are issued. The Participant will have no dividend rights with respect to the Units until such time as they have vested and the Shares are issued. 7. Transferability. The Units may not be assigned or transferred. 8. Recoupment Policy. The Units and any Shares issued with respect to the Units (and any additional shares issued on account of a stock split, stock dividend, etc.) are subject to cancellation, adjustment or forfeiture in accordance with the Executive Compensation Recovery Policy as such policy may be in effect from time to time. All certificates issued to represent such Shares shall bear a legend setting forth such restriction. 9. Tax Withholding. Notwithstanding any contrary provision, unless and until satisfactory arrangements (as determined by the Administrator) will have been made by Participant with respect to the payment of income, employment and other taxes which the Company determines must be withheld with respect to the vesting of Units, no certificate representing Shares from said Units shall be delivered. To the extent determined appropriate by the Company in its
discretion, it shall have the right (but not the obligation) to satisfy any tax withholding obligations by reducing the number of Shares otherwise deliverable to Participant. If Participant fails to make satisfactory alternative arrangements for the payment of any required tax withholding obligations hereunder at the time any applicable Units otherwise are scheduled to vest, the Company may, to the extent permitted by law, satisfy the Participant’s tax withholding obligations by reducing the number of Shares otherwise deliverable to Participant. 10. No Employment Rights. This Award does not give the Participant any rights to continued employment by, or service with, the Company or an Affiliate and does not interfere with the rights of the Company or an Affiliate to terminate the Participant’s employment or service. 11. Governing Plan Document and Defined Terms. This Award is subject to all the provisions of the Plan and its provisions are hereby made a part of this Award, and are further subject to all interpretations, amendments, rules and regulations which may from time to time be promulgated and adopted pursuant to the Plan. In the event of any conflict between the provisions of this Award and those of the Plan, the provisions of the Plan shall control. Participant hereby acknowledges that a copy of the Plan has been made available to Participant.

 
Performance Unit Award «Date_of_Award» Page 5 Defined terms not explicitly defined in this Notice of Award shall have the same definitions as in the Plan. 12. Additional Conditions to Delivery of Shares. The Company will not be required to issue any certificate or certificates for Shares prior to fulfillment of all the following conditions: (a) the admission of such Shares to listing on all stock exchanges on which such class of stock is then listed; (b) the completion of any registration or other qualification of such Shares under any state or federal law or under the rulings or regulations of the Securities and Exchange Commission or any other governmental regulatory body, which the Company will, in its absolute discretion, deem necessary or advisable; (c) the obtaining of any approval or other clearance from any state or federal governmental agency, which the Company will, in its absolute discretion, determine to be necessary or advisable; and (d) the lapse of such reasonable period of time following the date of grant of the Shares as the Company may establish from time to time for reasons of administrative convenience. 13. Restrictive Covenants. (a) Non-Competition. The Participant agrees that, during the period that any unvested Units are outstanding and during the Participant’s employment with the Company, the Participant will not, without the Board’s prior written consent, directly or indirectly engage in, have any equity interest in, or assist, manage or participate in (whether as a director, officer, employee, agent, representative, security holder, consultant or otherwise) any Competitive Business; provided, however, that: (i) the Participant shall be permitted to acquire a passive stock or equity interest in such a Competitive Business provided the stock or other equity interest acquired is not more than 5% of the outstanding interest in such a Competitive Business; and (ii) the Participant shall be permitted to acquire any investment through a mutual fund
private equity fund or other pooled account that is not controlled by the Participant and in which he has less than a 5% interest. For purposes of this provision, the term “Competitive Business” shall mean a business that provides, or is taking active steps to provide, telecommunications services to customers in any city or county in which the Company or an affiliate provides, or is taking active steps to provide, the same or similar telecommunications services to customers. (b) Non-Solicitation. The Participant agrees that, during the period that any unvested Units are outstanding, during the Participant’s employment with the Company, and during the one (1) year period immediately following the termination of the Participant’s employment with the Company by either party for any reason, the Participant will not, directly or indirectly, recruit or otherwise solicit or induce any employee, director, consultant, customer, vendor or supplier of the Company to terminate his, her or its employment or arrangement with the Company or otherwise change his, her or its relationship with the Company. (c) Confidentiality. The Participant agrees that, both during and after the Participant’s employment with the Company, the Participant will maintain in confidence and shall not directly, indirectly or otherwise, use, disseminate, disclose or publish, or use for his or her benefit or the benefit of any person, firm, corporation or other entity, any confidential or proprietary information or trade secrets of or relating to the Company without the prior written

 
Performance Unit Award «Date_of_Award» Page 6 authorization of the Company. Notwithstanding anything herein to the contrary, nothing in this provision shall prohibit the Participant from disclosing any information that is generally known by the public, and this provision will not preclude the Participant from giving testimony in response to a lawful subpoena or preclude any conduct protected under 18 U.S.C. Section 1514A(a) or any similar state or federal law providing “whistleblower” protection to the Participant. (d) Non-Disparagement. The Participant agrees that, both during and after the Participant’s employment with the Company, the Participant will not criticize, defame, be derogatory toward or otherwise disparage the Company (or the Company’s past, present and future officers, directors, stockholders, attorneys, agents, representatives, employees or affiliates), or its or their business plans or actions, to any third party, either orally or in writing; provided, however, that this provision will not preclude the Participant from giving testimony in response to a lawful subpoena or preclude any conduct protected under 18 U.S.C. Section 1514A(a) or any similar state or federal law providing “whistleblower” protection to the Participant. (e) Remedies. In the event the Participant breaches any of of the Restrictive Covenants in Section 13(a), (b), (c), or (d), in addition to any other remedy available to the Company at law or in equity, any Units not vested in accordance with the provisions of Section 2 will be immediately cancelled, and the Company shall also be entitled to obtain equitable relief in the form of specific performance, temporary restraining order, temporary or permanent injunction, an accounting of any profits obtained by the Participant on account of such breach, or any other equitable remedy which may then be available. Nothing in this Section 13(e) shall be construed as prohibiting the Company from pursuing any other additional remedy
available to it for such breach. 14. Compliance with Section 409A. Notwithstanding anything to the contrary in the Plan or this Notice of Award, the Company reserves the right, but is not obligated, to revise this Award as it deems necessary or advisable, in its sole discretion and without the consent of Participant, to comply with or be exempt from Section 409A of the Internal Revenue Code of 1986, as amended (the “Code”) or to otherwise avoid imposition of any additional tax or income recognition under Section 409A of the Code in connection to this Award. If this Notice of Award requires a payment that is subject to Section 409A of the Code and that is payable upon a termination of employment, then such payment will not be made prior to a “separation from service” (as defined for purposes of Section 409A of the Code); provided, however, that if the Participant is a “specified employee” under Section 409A of the Code then such payment will not be made until the date that is six months after a separation from service. 15. Change in Capital Structure. In accordance with the Plan, the terms of this Award shall be adjusted as the Committee determines is equitably required in the event the Company effects one or more stock dividends, stock split-ups, subdivisions or consolidations of shares, extraordinary cash dividends or other similar changes in capitalization.

 
Performance Unit Award «Date_of_Award» Page 7 16. Survival. The provisions of this Agreement (including without limitation, the provisions regarding cancellation, adjustment or forfeiture of the Award) shall survive the vesting of the Units and the issuance of the Shares without limitation. 17. Governing Law. This Award shall be governed by the laws of the Commonwealth of Virginia. 18. Binding Effect. Subject to the limitations stated above and in the Plan, this Agreement shall be binding on the Participant and the Participant’s successors in interest and the Company and any successors of the Company. IN WITNESS WHEREOF, the company has caused this Notice of Award to be signed by a duly authorized officer, and Participant has affixed his or her signature hereto. SHENANDOAH TELECOMMUNICATIONS COMPANY By «CoSignName» «Name» «CoSignTitle» Participant

 
 
NOTICE AND ACCEPTANCE OF TSR PERFORMANCE SHARE UNIT AWARD Participant «Name» «Address1» «Address2» Target Number of Performance Share Units: «TSR» 1. Grant of Performance Units. Effective «Date_of_Award» (the “Date of Grant”), «Name» (the “Participant”) has been awarded Performance Units (“Performance Share Units” or the “Award”) in accordance with and subject to the provisions of the Shenandoah Telecommunications Company 2014 Equity Incentive Plan (the “Plan”). All terms used in this Notice and Acceptance of TSR Performance Share Unit Award (this “Agreement”) that are defined in the Plan have the same meaning given them in the Plan. 2. Vesting of Performance Units. The Participant will earn Performance Share Units and the Participant’s interest in the earned Performance Share Units shall become vested to the extent provided in paragraph 2(a), 2(b) or 2(c), as applicable, and the other terms and conditions of this Agreement and the Plan. (a) Continued Employment; Retirement. This paragraph 2(a) applies if (i) the Participant remains in the continuous employ of the Company or an Affiliate from the Date of Grant until «EndMD», «EndYr», (ii) the Participant complies with all of the Restrictive Covenants set forth in paragraph 6 of this Agreement, and (iii) a Control Change Date does not occur before «PostYr». This paragraph 2(a) also applies if (i) the Participant remains in the continuous employ of the Company or an Affiliate from the Date of Grant until the date of the Participant’s Retirement, (ii) the date of the Participant’s Retirement is before «PostYr» and before the occurrence of a Control Change Date, and (iii) the Participant complies with all of the Restrictive Covenants set forth in paragraph 6 of this Agreement. If this paragraph 2(a) applies then the Participant will earn and become vested in the lesser of (i) the number of Performance Share Units determined by multiplying the number
of Target Performance Units times the Applicable Percentage and (ii) the number of Performance Share Units that would result in the Maximum Payout. (b) Death or Disability. This paragraph 2(b) applies if (i) the Participant remains in the continuous employ of the Company or an Affiliate from the Date of Grant until the date that the Participant’s employment with the Company terminates on account of death or Disability, (ii) the Participant complies with all of the Restrictive Covenants set forth in paragraph 6 of this Agreement, and (iii) the date of such termination is before «PostYr» and before the occurrence of a Control Change Date. If this paragraph 2(b) applies then the Participant will earn and become vested in the number of Performance Share Units equal to the product of the proration fraction times the lesser of (i) the number of Performance Share Units determined by multiplying the number of Target Performance Share Units times the Applicable Percentage and (ii) the number of Performance Share Units that would result in the Maximum Payout. The numerator of the

TSR Performance Share Unit Award «Date_of_Award» Page 2 proration fraction is the number of days that the Participant was employed by the Company or an Affiliate on or after «BegMD», «BegYr», and the denominator of the proration fraction is one thousand ninety-five (1,095). (c) Change in Control. This paragraph 2(c) applies if (i) a Control Change Date occurs before «PostYr», (ii) the Participant remains in the continuous employ of the Company or an Affiliate from the Date of Grant until that Control Change Date, and (iii) the Participant complies with all of the Restrictive Covenants set forth in paragraph 6 of this Agreement. This paragraph 2(c) also applies if (i) a Control Change Date occurs before «PostYr» but on or after the date of the Participant’s Retirement in accordance with paragraph 2(a) and (ii) the Participant complies with all of the Restrictive Covenants set forth in paragraph 6 of this Agreement. If this paragraph 2(c) applies, then the Participant will earn and become vested in the lesser of (i) the number of Performance Units determined by multiplying the number of Target Performance Units times the Applicable Percentage and (ii) the number of Performance Units that would result in the Maximum Payout. If this paragraph 2(c) applies, the Participant shall become vested in the right to receive the Control Change Payout on the Control Change Date. Except as provided in this paragraph 2, the Participant’s rights with respect to the Performance Share Units and the Control Change Payout shall be forfeited on the date that the Participant’s employment with the Company and its Affiliates terminates for any reason. Moreover, the Participant’s rights with respect to the Performance Share Unites and the Control Change Payout shall be forfeited on the date that the Participant breaches any of the Restrictive Covenants set forth in paragraph 6 of this Agreement. 3. Settlement. (a) Before a Change in Control. As soon as practicable after
the end of the applicable Measurement Period, but in all events no later than March 15 of the year following the end of the applicable Measurement Period, the Committee shall determine and certify the number of Performance Share Units that have been earned and vested under paragraph 2(a) or 2(b). On the date of the Committee’s certification, the Committee shall direct the transfer agent to issue shares of Common Stock to the Participant (or the estate of the Participant in the case of the Participant’s death on or before such date). The number of shares of Common Stock issued to the Participant will equal the number of Performance Share Units that the Committee has certified have been earned and vested by the Participant under paragraph 2(a) or 2(b); provided, however, that only whole shares of Common Stock will be issued and a cash payment will be made in settlement of any fractional share of Common Stock that otherwise would be issued to the Participant. (b) On and After a Change in Control. As soon as practicable after a Control Change Date, but in all events no later than March 15 of the year following the year in which the Control Change Date occurs, the Committee shall determine and certify the number of Performance Share Units that have been earned under paragraph 2(c) and the amount of the Control Change Payout. The Control Change Payout certified by the Committee shall be paid on the date of the Committee’s certification. The Control Change Payout shall be paid in a single payment in stock

 
TSR Performance Share Unit Award «Date_of_Award» Page 3 that is readily tradeable on an established securities market, cash or a combination of such stock and cash. 4. Transferability. The Performance Units evidenced by this Agreement cannot be transferred. 5. Definitions. For purposes of this Agreement, the following terms shall have the meaning set forth below: Applicable Percentage means the percentage determined in accordance with the following table based on the Company’s Percentile Ranking for the applicable Measurement Period: Percentile Ranking Applicable Percentage Below 25% 0% At least 25% 50% At least 50% 100% 75% or higher 150% The Applicable Percentage shall be determined using straight line interpolation in the case of Percentile Rankings of at least 25% but less than 50% and at least 50% but less than 75%. Notwithstanding the foregoing, if the Company’s TSR for the applicable Measurement Period is less than zero, then the Applicable Percentage shall be the lesser of the amount determined under the preceding sentence and table and 100%. Control Change Payout means the lesser of (i) the value of the Maximum Payout or (ii) the value determined by multiplying the number of Performance Share Units that are earned under paragraph 2(c) times the Fair Market Value on the Control Change Date. Disability means that the Participant is entitled to receive long-term disability benefits under a plan or policy maintained by the Company (determined based on the Participant’s medical condition and without regard to any waiting or elimination period). Maximum Payout means the number of shares of Common Stock that have a Fair Market Value (on the date the shares are issued or would be issued under this Agreement) equal to the product of (i) four and one-half times (ii) the Fair Market Value on the Date of Grant times (iii) the number of Target Performance Share Units. Measurement Period means the period
beginning on «BegMD», «BegYr», and ending on (i) «EndMD», «EndYr» for purposes of Section 2(a), (ii) the date that the Participant’s employment with the Company and its Affiliates ends on account of death or Disability for purposes of Section 2(b) and (iii) a Control Change Date for purposes of Section 2(c).

 
TSR Performance Share Unit Award «Date_of_Award» Page 4 Peer Group means the companies listed on Exhibit I. If a Company that is listed on Exhibit I becomes subject to a proceeding as a debtor under the United States Bankruptcy Code during the applicable Measurement Period, that Company shall continue to be a member of the Peer Group but its TSR for the applicable Measurement Period shall be deemed to be no greater than any other member of the Peer Group. Except as provided in the preceding sentence, if the common stock of a company that is listed on Exhibit I ceases to be publicly traded during the applicable Measurement Period, then that Company shall not be considered a member of the Peer Group for that Measurement Period. Percentile Ranking means the relative ranking of the Company based on the Company’s TSR for the applicable Measurement Period compared to the TSR of each member of the Peer Group for the same Measurement Period. For this purpose, the Percentile Rank will be determined using Excel’s PercentRank function, including the Company in the “N count.” Retirement or Retire means the Participant’s voluntary resignation from active employment with the Company and its Affiliates, while in good standing, on or after the six month anniversary of the Date of Grant and after having completed at least ten years of full-time continuous service as an employee of the Company or an Affiliate, and where the sum of the Participant’s age plus years of service is not less than seventy-five (75); provided that, periods of employment with an Affiliate prior to the date it became an Affiliate and periods credited as service for other benefit purposes even though the Participant was not performing services for the Company or an Affiliate shall not be recognized as continuous service of this purpose. Target Performance Units means the number of Performance Units set forth at the top of this Agreement. TSR means, for the
Common Stock and the common stock of each member of the Peer Group, the total shareholder return (share price appreciation/depreciation during the applicable Measurement Period plus the value attributable to reinvested dividends paid on the shares during the applicable Measurement Period). The TSR shall be expressed as a percentage. The calculation of TSR will be based on the average closing price of the shares for the twenty trading days immediately preceding «BegMD», «BegYr» and the average closing price of the shares for the twenty trading days immediately preceding the last day of the applicable Measurement Period. The TSR will be calculated assuming that cash dividends (including extraordinary cash dividends) paid on the shares are reinvested in additional shares on the ex dividend date and that any securities distributed to shareholders in a spinoff transaction are sold and the proceeds reinvested in additional shares on the ex dividend date. 6. Restrictive Covenants. (a) Non-Competition. The Participant agrees that, during the period that any unvested Performance Units are outstanding and during the Participant’s employment with the Company, the Participant will not, without the Board’s prior written consent, directly or indirectly engage in, have any equity interest in, or assist, manage or participate in (whether as a director, officer, employee, agent, representative security holder, consultant or otherwise) any

 
TSR Performance Share Unit Award «Date_of_Award» Page 5 Competitive Business; provided, however, that: (i) the Participant shall be permitted to acquire a passive stock or equity interest in such a Competitive Business provided the stock or other equity interest acquired is not more than 5% of the outstanding interest in such a Competitive Business; and (ii) the Participant shall be permitted to acquire any investment through a mutual fund, private equity fund or other pooled account that is not controlled by the Participant and in which he has less than a 5% interest. For purposes of this provision, the term “Competitive Business” shall mean a business that provides, or is taking active steps to provide, telecommunications services to customers in any city or county in which the Company or an affiliate provides, or is taking active steps to provide, the same or similar telecommunications services to customers. (b) Non-Solicitation. The Participant agrees that, during the period that any unvested Performance Units are outstanding, during the Participant’s employment with the Company, and during the one (1) year period immediately following the termination of the Participant’s employment with the Company by either party for any reason, the Participant will not, directly or indirectly, recruit or otherwise solicit or induce any employee, director, consultant, customer, vendor or supplier of the Company to terminate his, her or its employment or arrangement with the Company or otherwise change his, her or its relationship with the Company. (c) Confidentiality. The Participant agrees that, both during and after the Participant’s employment with the Company, the Participant will maintain in confidence and shall not directly, indirectly or otherwise, use, disseminate, disclose or publish, or use for the Participant’s benefit or the benefit of any person, firm, corporation or other entity, any confidential or proprietary information or trade secrets of or relating to the
Company without the prior written authorization of the Company. Notwithstanding anything herein to the contrary, nothing in this provision shall prohibit the Participant from disclosing any information that is generally known by the public, and this provision will not preclude the Participant from giving testimony in response to a lawful subpoena or preclude any conduct protected under 18 U.S.C. Section 1514A(a) or any similar state or federal law providing “whistleblower” protection to the Participant. (d) Non-Disparagement. The Participant agrees that, both during and after the Participant’s employment with the Company, the Participant will not criticize, defame, be derogatory toward or otherwise disparage the Company (or the Company’s past, present and future officers, directors, stockholders, attorneys, agents, representatives, employees or affiliates), or its or their business plans or actions, to any third party, either orally or in writing; provided, however, that this provision will not preclude the Participant from giving testimony in response to a lawful subpoena or preclude any conduct protected under 18 U.S.C. Section 1514A(a) or any similar state or federal law providing “whistleblower” protection to the Participant. (e) Remedies. In the event the Participant breaches any of the Restrictive Covenants in Section 6(a), (b), (c), or (d), in addition to any other remedy available to the Company at law or in equity, any Performance Units not vested in accordance with the provisions of this Agreement will be immediately cancelled, and the Company shall also be entitled to obtain equitable relief in the form of specific performance, temporary restraining order, temporary or

 
TSR Performance Share Unit Award «Date_of_Award» Page 6 permanent injunction, an accounting of any profits obtained by the Participant on account of such breach, or any other equitable remedy which may then be available. Nothing in this Section 6(e) shall be construed as prohibiting the Company from pursuing any other additional remedy available to it for such breach. 7. Shareholder Rights. The Participant will not have any rights as a shareholder of the Company on account of the grant of the Performance Units until, and then only to the extent that, the Performance Units are earned and vested and settled by the issuance of Common Stock in accordance with this Agreement. 8. Tax Withholding. No shares of Common Stock shall be issued in settlement of the Performance Units until the Participant has made arrangements, acceptable to the Company, for the satisfaction of any income and employment taxes that must be withheld on account of the issuance of Common Stock under paragraph 3. The Company, in its discretion, shall have the right (but not the obligation) to satisfy any income and employment tax withholding obligations by reducing the number of shares of Common Stock otherwise issuable to the Participant. 9. No Employment Rights. This Award does not give the Participant any rights to continued employment by, or service with, the Company or an Affiliate and does not interfere with the rights of the Company or an Affiliate to terminate the Participant’s employment or service. 10. Additional Conditions to Delivery of Shares. The Company will not be required to issue any certificate or certificates for Shares prior to fulfillment of all the following conditions: (a) the admission of such Shares to listing on all stock exchanges on which such class of stock is then listed; (b) the completion of any registration or other qualification of such Shares under any state or federal law or under the rulings or regulations of the Securities and
Exchange Commission or any other governmental regulatory body, which the Company will, in its absolute discretion, deem necessary or advisable; (c) the obtaining of any approval or other clearance from any state or federal governmental agency, which the Company will, in its absolute discretion, determine to be necessary or advisable; and (d) the lapse of such reasonable period of time following the date of grant of the Shares as the Company may establish from time to time for reasons of administrative convenience. 11. Governing Plan Document and Defined Terms. The Participant acknowledges that a copy of the Plan has been made available to the Participant. The Participant agrees that the Award is subject to all of the provisions of the Plan and all interpretations, amendments, rules and regulations which may be promulgated or adopted from time to time. In the event of any conflict between the provisions of the Plan and this Agreement, the Participant agrees that the terms of the Plan will control. Participant hereby acknowledges that a copy of the Plan has been made available to Participant. Defined terms not explicitly defined in this Notice of Award shall have the same definitions as in the Plan. 12. Recoupment Policy. The Performance Units covered by this Award and any shares of Common Stock issued in settlement of this Award (and any additional shares of Common Stock

 
TSR Performance Share Unit Award «Date_of_Award» Page 7 issued on account of a stock split, stock dividend, etc.) are subject to cancellation, adjustment or forfeiture in accordance with the Executive Compensation Recovery Policy as such policy may be in effect from time to time. 13. Change in Capital Structure. The terms of this Award shall be adjusted as the Committee determines is required under the Plan in the event that the Company effects one or more stock dividends, stock splits, subdivisions or consolidations of shares, extraordinary cash dividends or other similar changes in capitalization described in the Plan. 14. Section 409A. This Award is intended to be exempt from the requirements of Section 409A of the Code. Notwithstanding any contrary provision in the Plan or this Agreement, the Company reserves the right to take such actions as may be necessary or desirable to assure that this Award is exempt from, or in compliance with, the requirements of Section 409A of the Code. 15. Governing Law. This Award and this Agreement shall be governed by the laws of the Commonwealth of Virginia without reference to principles of conflict of laws. 16. Binding Effect. Subject to the limitations stated above and in the Plan, this Agreement shall be binding on the Participant and the Participant’s successors in interest and the Company and any successors of the Company. 17. Survival. The provisions of this Agreement (including without limitation, the provisions regarding cancellation, adjustment or forfeiture of the Award) shall survive the vesting of the Units and the issuance of the Shares without limitation. IN WITNESS WHEREOF, the Company has caused this Agreement to be signed by a duly authorized officer and the Participant has executed this Agreement. SHENANDOAH TELECOMMUNICATIONS «Name» COMPANY By «CoSignName» Participant «CoSignTitle»

 
TSR Performance Share Unit Award «Date_of_Award» Page 8 Exhibit I Peer Group Companies [To Be Provided]

 
 
EXHIBIT 21 LIST OF SUBSIDIARIES
SHENANDOAH TELECOMMUNICATIONS COMPANY AND SUBSIDIARIES
The following are all significant subsidiaries of Shenandoah Telecommunications Company, and are organized in the Commonwealth of Virginia.
Shenandoah Cable Television, LLC
Shenandoah Mobile, LLC
Shenandoah Personal Communications, LLC
Shenandoah Telephone Company
Shentel Management Company

 
 
 
Consent of Independent Registered Public Accounting Firm

Exhibit 23.1 

The Board of Directors
Shenandoah Telecommunications Company:

We consent to the incorporation by reference in the Registration Statements on Form S-3D (No. 333-74297) and on Form S-8 (No. 333-196990) of Shenandoah Telecommunications Company of our
reports dated February 22, 2023, relating to the consolidated financial statements, the financial statement schedule and the effectiveness of internal control over financial reporting of Shenandoah
Telecommunications Company, appearing in this Annual Report on Form 10-K of Shenandoah Telecommunications Company for the year ended December 31, 2022.

/s/ RSM US LLP

Ft. Lauderdale, Florida
February 22, 2023

Consent of Independent Registered
Public Accounting Firm

Exhibit 23.2 

The Board of Directors
Shenandoah Telecommunications Company:

We consent to the incorporation by reference in the registration statements (No. 333-74297) on Form S-3D and (No. 333-196990) on Form S-8 of our report dated February 28, 2022, with respect to
the consolidated financial statements and financial statement schedule II — Valuation and Qualifying Accounts of Shenandoah Telecommunications Company, which report appears in the December
31, 2022 annual report on Form 10-K of Shenandoah Telecommunications Company.

/s/ KPMG LLP

McLean, VA
February 22, 2023

EXHIBIT 31.1

CERTIFICATION

I, Christopher E. French, certify that:

1.

2.

3.

4.

I have reviewed this annual report on Form 10-K of Shenandoah Telecommunications Company, Inc.;

Based  on  my  knowledge,  this  report  does  not  contain  any  untrue  statement  of  a  material  fact  or  omit  to  state  a  material  fact  necessary  to  make  the  statements  made,  in  light  of  the
circumstances under which such statements were made, not misleading with respect to the period covered by this report;

Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations
and cash flows of the registrant as of, and for, the periods presented in this report;

The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-
15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d‑15(f)) for the registrant and have:

Designed  such  disclosure  controls  and  procedures,  or  caused  such  disclosure  controls  and  procedures  to  be  designed  under  our  supervision,  to  ensure  that  material  information

(a)
relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

Designed  such  internal  control  over  financial  reporting,  or  caused  such  internal  control  over  financial  reporting  to  be  designed  under  our  supervision,  to  provide  reasonable

(b)
assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and

(c)
procedures, as of the end of the period covered by this report based on such evaluation; and

Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth

(d)
fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5.

The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit
committee of the registrant’s board of directors (or persons performing the equivalent functions):

All  significant  deficiencies  and  material  weaknesses  in  the  design  or  operation  of  internal  control  over  financial  reporting  which  are  reasonably  likely  to  adversely  affect  the

(a)
registrant’s ability to record, process, summarize and report financial information; and

(b)

Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

/S/ CHRISTOPHER E. FRENCH
Christopher E. French, President and Chief Executive Officer
(Principal Executive Officer)
Date:  February 22, 2023

 
 
 
 
EXHIBIT 31.2

CERTIFICATION

I, James J. Volk, certify that:

1.

2.

3.

4.

I have reviewed this annual report on Form 10-K of Shenandoah Telecommunications Company, Inc.;

Based  on  my  knowledge,  this  report  does  not  contain  any  untrue  statement  of  a  material  fact  or  omit  to  state  a  material  fact  necessary  to  make  the  statements  made,  in  light  of  the
circumstances under which such statements were made, not misleading with respect to the period covered by this report;

Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations
and cash flows of the registrant as of, and for, the periods presented in this report;

The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-
15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d‑15(f)) for the registrant and have:

Designed  such  disclosure  controls  and  procedures,  or  caused  such  disclosure  controls  and  procedures  to  be  designed  under  our  supervision,  to  ensure  that  material  information

(a)
relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

Designed  such  internal  control  over  financial  reporting,  or  caused  such  internal  control  over  financial  reporting  to  be  designed  under  our  supervision,  to  provide  reasonable

(b)
assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and

(c)
procedures, as of the end of the period covered by this report based on such evaluation; and

Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth

(d)
fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5.

The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit
committee of the registrant’s board of directors (or persons performing the equivalent functions):

All  significant  deficiencies  and  material  weaknesses  in  the  design  or  operation  of  internal  control  over  financial  reporting  which  are  reasonably  likely  to  adversely  affect  the

(a)
registrant’s ability to record, process, summarize and report financial information; and

(b)

Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

/s/JAMES J. VOLK
James J. Volk, Senior Vice President – Chief Financial Officer
(Principal Financial Officer)
Date: February 22, 2023

 
 
 
 
 
EXHIBIT 31.3

CERTIFICATION

I, Dennis A. Romps, certify that:

1.

2.

3.

4.

I have reviewed this annual report on Form 10-K of Shenandoah Telecommunications Company, Inc.;

Based  on  my  knowledge,  this  report  does  not  contain  any  untrue  statement  of  a  material  fact  or  omit  to  state  a  material  fact  necessary  to  make  the  statements  made,  in  light  of  the
circumstances under which such statements were made, not misleading with respect to the period covered by this report;

Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations
and cash flows of the registrant as of, and for, the periods presented in this report;

The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-
15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d‑15(f)) for the registrant and have:

Designed  such  disclosure  controls  and  procedures,  or  caused  such  disclosure  controls  and  procedures  to  be  designed  under  our  supervision,  to  ensure  that  material  information

(a)
relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

Designed  such  internal  control  over  financial  reporting,  or  caused  such  internal  control  over  financial  reporting  to  be  designed  under  our  supervision,  to  provide  reasonable

(b)
assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and

(c)
procedures, as of the end of the period covered by this report based on such evaluation; and

Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth

(d)
fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5.

The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit
committee of the registrant’s board of directors (or persons performing the equivalent functions):

All  significant  deficiencies  and  material  weaknesses  in  the  design  or  operation  of  internal  control  over  financial  reporting  which  are  reasonably  likely  to  adversely  affect  the

(a)
registrant’s ability to record, process, summarize and report financial information; and

(b)

Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

/s/DENNIS A. ROMPS
Dennis A. Romps, Vice President - Chief Accounting Officer
(Principal Accounting Officer)
Date: February 22, 2023

 
 
 
EXHIBIT 32

Written Statement of Chief Executive Officer and Chief Financial Officer
Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

Each of the undersigned, the President and Chief Executive Officer and the Senior Vice President - Chief Financial Officer, of Shenandoah Telecommunications Company (the “Company”),

hereby certifies that, on the date hereof:

(1)        The annual report on Form 10-K of the Company for the year ended December 31, 2022 filed on the date hereof with the Securities and Exchange Commission (the “Report”) fully

complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2)        Information contained in the Report fairly presents, in all material respects, the financial condition and result of operations of the Company.

/S/CHRISTOPHER E. FRENCH
Christopher E. French
President and Chief Executive Officer
(Principal Executive Officer)
February 22, 2023

/S/JAMES J. VOLK
James J. Volk
Senior Vice President – Chief Financial Officer
(Principal Financial Officer)
February 22, 2023

The foregoing certification is being furnished solely pursuant to Rule 13a-14(b) under the Securities Exchange Act of 1934 (the “Exchange Act”) and 18 U.S.C. Section 1350 and is not being filed as
part of the Report or as a separate disclosure document.  This certification shall not be deemed “filed” for purposes of Section 18 of the Exchange Act or otherwise subject to liability under that
section.  This certification shall not be deemed to be incorporated by reference into any filing under the Securities Act of 1933 or the Exchange Act except to the extent this Exhibit 32 is expressly
and specifically incorporated by reference in any such filing.