Quarterlytics / Communication Services / Internet Content & Information / Shutterstock, Inc.

Shutterstock, Inc.

sstk · NYSE Communication Services
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Employees 1715
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FY2019 Annual Report · Shutterstock, Inc.
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2019  Annual Report

Our Vision

Shutterstock is a global creative 
platform empowering customers  
with compelling content, innovative 
tools, and valuable services.

Our Principles

One team

They guide us in everything we do - 
from how we engage with each other 
every day, to how we make decisions 
for our company.

We win when we collaborate. 
We operate with a common mindset  
and we are obsessed with  
working together to progress.

Action and impact

Challenge the status quo

We set a high bar for achievement, 
holding ourselves and each other  
accountable for delivering results. 

Innovation is in our DNA. We have  
a collective mindset to question  
everything, take calculated risks,  
and never be afraid to fail.  

Seek diversity

Lead the way

We are proud of our rich mix 
of backgrounds and know 
that different perspectives 
create the best experiences 
for our customers.

We inspire and motivate 
employees to do their best 
by proactively advocating 
for their development.

Action and impact

Commit and move forward

We communicate openly and 
transparently—and always 
with respect.  

Business is a team sport that requires 
us all to row in the same direction.  
We make decisions, commit,  
and move forward.

of the Board and the largest shareholder of the company, my 
interest in its success continues to be squarely aligned with our 
investors’ interests. 

Looking Ahead
I speak on behalf of the Board of Directors when I say that we are 
confi dent in Stan’s leadership and long-term strategic vision for 
the company. With Shutterstock’s strong balance sheet, 
experienced executive team and competitiveness, we are 
uniquely positioned to innovate and quickly deliver new products 
and services on our dynamic creative platform as our customers’ 
needs evolve. 

I thank you for your continued investment in Shutterstock, and 
look forward to experiencing this next phase in Shutterstock’s 
evolution with you. 

Jon Oringer
Founder & Executive Chairman

Dear Shareholders,

As I prepare this annual letter, I recognize that our employees, 
contributors, customers and shareholders are being deeply 
aff ected by the ongoing COVID-19 pandemic. This community is 
the heartbeat of our organization and we hope for their health 
and safety during this diffi  cult time. As the world confronts 
uncertainty and disruption, we are here to off er our community 
support and help them adapt to a changing reality.

Navigating Change
I founded Shutterstock in 2003 in New York City in a time when 
the economy was still recovering from the dot-com crash and 
the 9/11 attacks. While this was a similar period of uncertainty 
and instability, it also became one of hope and opportunity for 
individuals and businesses alike. 

During that time, Shutterstock sought to provide aff ordable 
content to help businesses market their products and services. 
We became known as a disruptor in the industry for challenging 
the status quo.

To this day, we maintain that disruptor mentality, striving to stay 
ahead of the needs of our customers and evolving with market 
trends through collaboration, courage and innovation. The 
disruptor mindset is deep-rooted in our DNA and I’m determined 
that with the changing economy and market, Shutterstock’s new 
leadership will channel this mindset to continue helping our 
customers tell their stories and lead innovation in our industry. 

Same Commitment, Diff  erent Role
It has been an amazing privilege to lead this company for 
more than 16 years as Chairman and Chief Executive Offi  cer. 
Shutterstock has become a global industry leader by reshaping 
how creative professionals get the content they need to allow 
them to create. In 2019, the business reached a pivotal juncture 
in its growth trajectory, and the opportunity to expand the current 
core business into a comprehensive platform for creatives 
coincided with my long-standing search for a successor with 
the skill-set and mind-set to take our business to the next level. 
Stan Pavlovsky’s exceptional leadership, passion and energy—
together with his experience in digital media, eCommerce and 
technology—gave the Board and myself the confi dence to elevate 
him to the position of leading the company as CEO. 

In my new position as Executive Chairman, I’m excited to continue 
to be involved in advising on the strategic direction of the 
business, helping lead the company through the next phase of its 
growth from a diff erent perspective. I want to be clear that my 
fi duciary duty and commitment to shareholders will not change 
in my new role, and will remain as strong as ever. As Chairman 

Dear Shareholders,

This is an extraordinary time in our lives. As the world faces one 
of the most challenging crises in history, we stand with and share 
our support for all the families, communities and businesses 
impacted. The way many businesses operate is being severely 
disrupted at the moment, and some will never be the same again. 
We know our role in this economy is to help them reach their 
customers with the content and tools that can allow them to 
execute their strategies and pivot as necessary.

I am proud of our global team and their ability to quickly adapt 
to our present circumstances. We made a collective commitment 
to stay connected and focused on delivering on our promise, 
ensuring minimal disruption for our customers and contributors. 

As this global pandemic develops, we are closely monitoring 
the environment and market trends to make informed decisions 
and adjustments to our strategy in order to cater to changing 
business needs. I can assure you that Shutterstock’s strength 
and resilience means we are well-positioned to navigate these 
unprecedented circumstances. 

Business Overview 
Looking back on 2019, our eCommerce channel remained healthy, 
showing positive momentum with engagement and retention. 
Our Enterprise channel experienced headwinds, leading to a 
refreshed go-to-market strategy and a re-alignment of our sales 
organization optimizing for long-term success.  

We strengthened Shutterstock's foundation by implementing 
effi  ciencies to sustain future growth and we further augmented 
our management team with best-in-class leaders who have the 
proven experience to drive enhanced value for our shareholders. 
In 2019, we announced Jarrod Yahes as Chief Financial Offi  cer 
and we promoted Peter Silvio to Chief Technology Offi  cer. Both 
leaders have successfully executed on critical components of our 
fi nance and technology priorities. More recently, in March 2020, 
we announced the appointment of Avi Muchnick as Chief Product 
Offi  cer and Jamie Elden as Chief Revenue Offi  cer. We are already 
impressed with their exceptional leadership, adaptability and 
focus on delivering results.

We made additional strides towards our future strategy by:

1. continuing to innovate our API technology platform and   
    expanding existing partner integrations.  
2. bringing fresh, relevant and localized content to our users and   
    launching a new music plan, as well as a visual eff ects 
    collection via Shutterstock Elements. 
3. modernizing our search platform for rapid content intake and 
    laying the foundation for machine-learning based  
    personalization and data-led insights. 
4. investing in deep learning to improve content automation, 
    discovery and cross-asset recommendations. 

We celebrated a remarkable milestone in the company’s history 
and an iconic year for our global community of over one million 
contributors who surpassed $1 billion in earnings. We are proud 
of the success they have achieved leveraging Shutterstock’s 
platform to earn an income for their creative work.

Growth Strategy
As businesses around the world become increasingly digital and 
consumption of content increases, Shutterstock’s strength in 
supporting evolving business needs rests on its trifecta of best-
in-class content, innovative technology and fi rst-party data.

In my role as CEO, I am focused on our long-term strategy of 
being a leading content and technology platform that enables 
professionals around the world to deliver impactful stories that 
captivate their audiences. We have sharpened our focus to create 
more engagement on our platform, drive retention and bring new 
revenue streams to the business.

We will evolve our suite of product off erings to provide 
enterprises, SMBs, marketers and creatives with the content they 
need, whenever they need it. That’s what we excel at. We continue 
to work diligently on best-positioning our business for long-term, 
profi table growth in a competitive market. We remain dedicated 
to improving execution across sales, marketing, product and 
technology to ensure that all of these areas are working together 
to create a better customer and contributor experience.

We also continue to profi tably grow our business and deliver 
value to our shareholders, including the announcement of a 
recurring quarterly dividend of $0.17 per share.

2020 And Beyond
While the current economy remains uncertain, industry tailwinds 
exist, particularly around digital and technology engagement. 
Our products accelerate the workfl ow of digital marketers and 
creative storytellers, providing convenience and aff ordability 
to our users as they look for effi  ciencies in their business. 
Our contributor network delivers current and topical content 
with speed, helping our customers pivot their messaging to be 
most relevant to their audience during this time. Additionally, 
Shutterstock's strong balance sheet gives us tremendous 
fl exibility to weather unprecedented challenges, while also 
innovating to bring new products and services to market. 

In preparing for the year ahead, we come from a position of 
strength and ambition. Fueled by our disruptor spirit, we will 
expand our current portfolio of off erings, aligning with key 
trends to capture promising new opportunities. We will continue 
to support our customers and contributors as we all persevere 
through this period of uncertainty.  

I am committed to delivering sustainable shareholder value and 
I look forward to making progress in driving effi  ciencies and 
expanding margins, while making Shutterstock more engaging, 
more innovative and more integrated into the everyday workfl ow 
of our customers.  

Finally, I’d like to thank our global community for believing in our 
product, our services and our team. I am excited for the bright 
future that lies ahead for us all, and of experiencing it together.   

Stan Pavlovsky
Chief Executive Offi  cer

Our Business
Our creative platform supports efficient 
content discovery and creation for  
customers globally.

The Numbers
We made significant progress across 
many of our key metrics in 2019. 

4%

2019 Revenue growth 
constant currency basis +6%

15%

Adj. EBITDA Margin

28

Consecutive quarters  
with operating income

$3.43

Revenue Per Download

1.9M+

Customers

1M+

Approved Contributors

314M

Images

17M+

Video clips

6+

Images downloaded  
per second

Note: as of December 31, 2019

Contributor Earnings Report 

Shutterstock’s global network had a breakthrough  
in 2019: $1 billion in earnings paid to contributors! 
Their success was both historic and meteoric. 

 
In December, Shutterstock released its 
2019 Color Trends report. By analyzing 
billions of pixel data points from images 
downloaded, this annual report reveals 
which colors had the greatest growth 
between 2018 and 2019. Because our 
customers are working on projects months 
in advance, their download choices help to 
forecast trends in the year ahead.

Phantom Blue

Lush Lava

Aqua Menthe

Every year, Shutterstock customers across 
the world perform billions of searches for 
images, videos, and music tracks. Our data 
specialists and creative teams analyze this 
search and download activity to identify 
the changes from year to year. With this 
information, we can identify the trends that 
will continue to grow in 2020.

 
[THIS PAGE INTENTIONALLY LEFT BLANK]

UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION 
WASHINGTON, D.C. 20549 

_________________________________________________________________ 

FORM 10-K 

(Mark One) 

☒    ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2019 
or 
☐   TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 

Commission File Number: 001-35669 
____________________________________________________________________________ 

For the transition period from ___ to ___ 

Shutterstock, Inc. 

(Exact name of registrant as specified in its charter) 

Delaware 

(State or other jurisdiction of 
incorporation or organization) 

80-0812659 

(I.R.S. Employer 
Identification No.) 

350 Fifth Avenue, 21st Floor 
New York, NY 10118 
(Address of principal executive offices, including zip code) 
646 710-3417 
Registrant’s telephone number, including area code 

Securities registered pursuant to Section 12(b) of the Act: 

Title of each class 

Trading Symbol(s) 

Name of each exchange on which registered 

Common Stock, $0.01 par value per share 

SSTK 

New York Stock Exchange 

Securities registered pursuant to Section 12(g) of the Act: None 

______________________________________________________________________________________ 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes ☒    No ☐ 

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes ☐    No ☒ 

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 

12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒    No ☐ 

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted and posted pursuant to Rule 405 of 
Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes ☒   No ☐ 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth 

company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth company” in Rule 12b-2 of the Exchange Act. 

Large accelerated filer 

Non-accelerated filer 

☒ 

☐ 

Accelerated filer 

Smaller reporting company 

Emerging growth company 

☐ 

☐ 

☐ 

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial 

accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐ 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes ☐    No ☒ 

As of June 30, 2019, the last business day of the registrant’s most recently completed second fiscal quarter, the aggregate market value of its voting and non-voting common 

stock held by non-affiliates was $746,376,332, based on the last reported sale price of the registrant’s common stock on that date. This calculation excludes the shares of common 
stock held by executive officers, directors and stockholders whose ownership exceeded 10% of the outstanding common stock of the registrant at June 30, 2019. This calculation does 
not reflect a determination that such persons are affiliates for any other purposes. 

On February 7, 2020, 35,504,867 shares of the registrant’s common stock were outstanding. 

____________________________________________________________________________ 

DOCUMENTS INCORPORATED BY REFERENCE 

The information required by Part III of this Annual Report on Form 10-K, to the extent not set forth herein, is incorporated herein by reference from the registrant’s definitive 

proxy statement relating to the Annual Meeting of Stockholders to be held in 2020, which definitive proxy statement shall be filed with the Securities and Exchange Commission 
within 120 days after the end of the fiscal year to which this Annual Report on Form 10-K relates. Except as expressly incorporated by reference, the registrant’s proxy statement shall 
not be deemed to be part of this report. 

 
 
 
 
 
 
Form 10-K 
For the Fiscal Year Ended December 31, 2019 

TABLE OF CONTENTS 

Item 1. 

Item 1A. 

Item 1B. 

Item 2. 

Item 3. 

Item 4. 

Item 5. 

Item 6. 

Item 7. 

Business 

Risk Factors 

Unresolved Staff Comments 

Properties 

Legal Proceedings 

Mine Safety Disclosures 

Part I 

Part II 

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities 

Selected Financial Data 

Management’s Discussion and Analysis of Financial Condition and Results of Operations 

Item 7A. 

Quantitative and Qualitative Disclosures About Market Risk 

Item 8. 

Item 9. 

Item 9A. 

Item 9B. 

Item 10. 

Item 11. 

Item 12. 

Item 13. 

Item 14. 

Item 15. 

Item 16. 

Financial Statements and Supplementary Data 

Changes in and Disagreements With Accountants on Accounting and Financial Disclosure 

Controls and Procedures 

Other Information 

Directors, Executive Officers and Corporate Governance 

Executive Compensation 

Part III 

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 

Certain Relationships and Related Transactions and Director Independence 

Principal Accounting Fees and Services 

Part IV 

Exhibits, Financial Statement Schedules 

Form 10-K Summary 

Page 

4 

13 

34 

34 

34 

34 

35 

36 

42 

59 

60 

61 

61 

62 

63 

63 

63 

63 

63 

1 

2 
 
 
 
 
 
 
PART I 

FORWARD-LOOKING STATEMENTS 

        This Annual Report on Form 10-K contains forward-looking statements within the meaning of Section 27A of the 
Securities Act of 1933, as amended, or the Securities Act, and Section 21E of the Securities Exchange Act of 1934, as amended, 
or the Exchange Act, particularly in the discussions under the captions “Business,” “Risk Factors” and “Management’s 
Discussion and Analysis of Financial Condition and Results of Operations.” Examples of forward-looking statements include, 
but are not limited to, statements regarding future business, future results of operations or financial condition, future dividends, 
new or planned features, products or services and management strategies. You can identify these forward-looking statements by 
words such as “may,” “will,” “would,” “should,” “could,” “expect,” “anticipate,” “believe,” “estimate,” “intend,” “plan” 
and other similar expressions. However, not all forward-looking statements contain these words. These forward-looking 
statements involve risks and uncertainties that could cause our actual results to differ materially from those expressed or 
implied in our forward-looking statements. Such risks and uncertainties include, among others, those discussed under the 
caption “Risk Factors” of this Annual Report on Form 10-K, as well as in our consolidated financial statements, related notes, 
and the other information appearing elsewhere in this report and our other filings with the Securities and Exchange 
Commission, or the SEC. Given these risks and uncertainties, you should not place undue reliance on these forward-looking 
statements. We do not intend, and, except as required by law, we undertake no obligation, to update any of our forward-looking 
statements after the date of this report to reflect actual results or future events or circumstances. 

        Unless the context otherwise indicates, references in this Annual Report on Form 10-K to the terms “Shutterstock,” 
“the Company,” “we,” “our” and “us” refer to Shutterstock, Inc. and its subsidiaries. “Shutterstock,” “Offset,” “Bigstock,” 
“Rex Features,” “PremiumBeat” and “Shutterstock Editor” and their logos are registered trademarks and are the property of 
Shutterstock, Inc. or one of our subsidiaries. All other trademarks, service marks and trade names appearing in this Annual 
Report on Form 10-K are the property of their respective owners. 

3 
 
 
 
Item 1.    Business. 

Overview 

Shutterstock is a global technology company offering a creative platform, which provides high-quality content, tools and 

services to creative professionals. Our platform brings together users and contributors of content by providing readily-
searchable content that our customers pay to license and by compensating contributors as their content is licensed. 

The content licensed by our customers include: 

•  

Images - consisting of photographs, vectors and illustrations. Images are typically used in visual communications, 
such as websites, digital and print marketing materials, corporate communications, books, publications and other 
similar uses.  

•   Footage - consisting of video clips, premium footage filmed by industry experts and cinema grade video effects, 

available in HD and 4K formats. Footage is often integrated into websites, social media, marketing campaigns and 
cinematic productions.  

•   Music - consisting of high-quality music tracks and sound effects, which are often used to complement images and 

footage.  

For customers seeking specialized solutions, we also create custom, on-brand content by matching our global contributor 

network to the unique needs of our customers. This solution allows us to offer customers a fast and scalable way to produce 
cost-effective content that is in line with the visual footprint of their brand. We typically offer a royalty-free non-exclusive 
license and the processes we maintain to properly license content and the indemnification protections we provide, allow 
individuals and businesses of all sizes, including media agencies, publishers, production companies and creative service 
providers, to confidently utilize such content for their unique commercial or editorial needs. 

We believe that we benefit from a network effect between customers and contributors: as we have grown, our broadening 
audience of paying users has attracted more content from contributors, and the increasing selection of high-quality content has 
in turn helped to attract more customers to our sites. The success of this network effect is facilitated by the trust that users place 
in Shutterstock to maintain the quality and integrity of our branded marketplace, and our commitment to seamless integration 
into users’ creative workflows. 

We believe that our licensing model and creative platform drive a high volume of download activity that in turn provides 
a high volume of search, download and other customer behavioral data that enables us to continuously improve the quality and 
accuracy of our proprietary search algorithms, including keyword, search localization and similar image identification, and 
encourages the creation and contribution of new content to meet our customers’ needs. We enable users to search and discover 
content to meet their unique needs by searching our collection and previewing our content at no cost prior to licensing. We also 
leverage, to the greatest extent possible, the global nature of our user interfaces and marketing efforts, including local 
languages, currencies and payment methods, and our effective use of current and emerging technology and marketing channels 
to attract and retain customers and contributors. 

Our high-quality products and services and the experience we provide to our customers, combined with our focus on 

continuous innovation, have allowed us to establish premium brands, including: 

•   Shutterstock - Shutterstock is our flagship brand and the majority of our revenue is generated through 

shutterstock.com. We continuously work to expand the collection of photographs, vectors, illustrations and footage 
available on shutterstock.com to further establish Shutterstock as a top source of high-quality content for multimedia 
producers world-wide. 

•   Bigstock - Bigstock maintains a separate, extensive library of images, vectors, illustrations and footage that is 

specifically curated to meet the needs of independent creators and others seeking to incorporate cost-effective imagery 
into their projects. 

•   Offset - For high-impact use cases that require extraordinary images, our Offset brand provides authentic and 

exceptional content, featuring work from top assignment photographers and illustrators from around the world, in 
addition to work from established and respected collections such as National Geographic®. Every image in the 
collection is hand-selected, chosen for its artistic distinction and narrative quality, and is curated into specific 
categories such as lifestyle, food, travel and fashion. 

4 
•   Shutterstock Select - In November 2018, we launched Shutterstock Select, a premium collection of royalty-free 

footage available on shutterstock.com. This diverse collection of footage includes exclusive content widely ranging 
from everyday moments to blockbuster action scenes, all captured by industry professionals using cinema-grade 
cameras and selected by our expert curators. 

•   Shutterstock Custom - Shutterstock Custom complements Shutterstock’s creative platform by fulfilling marketers’ 
need to scale unique branded content including images, footage, GIFs, cinemagraphs and 360° footage content. 
Shutterstock Custom utilizes proprietary technology that we gained through our acquisition of Flashstock Technology, 
Inc. (“Flashstock”) in 2017, and which we expect to grow in the future as we continue to seek expansion in the market 
for custom content creation. 

•   Shutterstock Editorial - Shutterstock Editorial provides editorial imagery, such as entertainment, sports and news 

images, to a broad range of customers from independent bloggers to traditional media outlets by providing a real-time 
feed of editorial content and an extensive archive of editorial images. We entered the editorial market with our 
acquisition of Rex Features (“Rex”) in 2015. We also maintain distribution agreements with a number of leading 
editorial image agencies and industry partners including exclusive distribution agreements with several third-party 
organizations. 

•   Shutterstock Music and PremiumBeat - Shutterstock Music and PremiumBeat comprise our curated royalty-free 

music offerings. Shutterstock Music provides thousands of handpicked music tracks and sound effects at affordable 
prices, giving businesses, marketers and social media managers access to the audio content they need to bring their 
ideas to life. PremiumBeat provides producers, filmmakers and marketers access to a vast collection of exclusive, 
high-quality tracks and enables users to search handpicked production music from the world’s leading composers. 

We also provide the following tools to enhance our customers’ workflow and project management needs as well as to 

enable efficient search capabilities: 

•   Superior search - We obtain a high volume of data generated from user searches and content downloads, which 
enables us to continuously improve our search algorithms. Our behavioral and keyword data, along with our 
investments in technology and our experience in developing search algorithms, enhance our users’ search experience 
by increasing the chances that our users find the content they require in a timely and efficient manner. For example, 
Shutterstock Showcase (www.shutterstock.com/showcase) features deep learning-powered search tools based on 
innovative artificial intelligence technology and can help customers refine searches using images, identify specific 
object layouts within an image, or identify images with blank space for text. 

•   Application programming interface (API) - We maintain an API driven infrastructure, enabling integration of our 

content platform with various other software tools and services, such as Facebook Ads, IBM Watson® Content Hub, 
Google Ads and Wix, which allow businesses to gain access to our content without leaving their platform. In addition, 
we have developed plug-ins that our customers can use to seamlessly access our content directly from Adobe Creative 
Cloud® desktop applications, Google SlidesTM, Apple’s Final Cut Pro® X video editing application and several 
Microsoft applications. 

•   Editor and Editor Pro - Shutterstock Editor and Editor Pro are feature-filled cloud-based workflow tools that provide 

a robust solution for creative professionals to quickly size, edit and enhance images for immediate use in 
presentations, social media posts or advertisements. These tools are designed to simplify the process of editing 
Shutterstock’s millions of photos and illustrations into compelling presentations. 

Sales and Distribution Channels 

Our online platform provides a freely searchable collection of content that our users can license, download and 

incorporate into their work. We encourage all our customers to take advantage of our creative platform’s comprehensive search 
capabilities, our credit card-based payment options and the immediate digital delivery of licensed content. We strive to offer 
simple, transparent purchase options designed to cater to customers’ specific needs. We believe the ability to search for, select, 
license, download and customize content on our creative platform offers our users a streamlined workflow, convenience and 
speed, and enables us to achieve greater economies of scale. We also have contractual arrangements with third-party resellers 
and affiliates to license content to customers in markets where we may not have a significant sales and marketing presence. 
Certain third-party resellers and affiliates sell our products directly to end-users and remit amounts to us based on the type of 
product sold. 

5 
Customer sales are made through the following channels: 

•   E-commerce: The majority of our customers license content directly through our self-service web properties. E-

commerce customers have the flexibility to purchase a subscription-based plan that is paid on a monthly or annual 
basis or to license content on a transactional basis. These customers generally license content under our standard or 
enhanced licenses, with additional licensing options available to meet customers’ individual needs. E-commerce 
customers typically pay the full amount of the purchase price in advance or at the time of license, generally with a 
credit card, which has historically resulted in favorable timing of cash flows relative to the time that revenue is 
recognized and contributor royalties are earned and paid. 

•   Enterprise: We also have a base of customers with unique content, licensing and workflow needs. These customers 

benefit from communication with our dedicated sales, service and research teams which provide a number of tailored 
enhancements to their creative workflows including non-standard licensing rights, multi-seat access, ability to pay on 
credit terms, multi-brand licensing packages, increased indemnification protection and content licensed for use-cases 
outside of those available on our e-commerce platform. As this customer base has grown, the number of our unique 
offerings has also grown, to address individual business needs. We continue to focus on our enterprise expansion 
strategy and are investing resources in cultivating key international markets which we believe have significant growth 
potential and strategic importance. 

•   Other: Our Other sales channel historically included revenue from Webdam’s digital asset management offerings 
which were made available through annual software-as-a-service subscription plans. On February 26, 2018, we 
completed a sale transaction of our digital asset management business (the “Sale of Webdam”) for an aggregate 
purchase price of $49.1 million. 

Revenues generated from each of the sales channels are as follows (in thousands): 

E-commerce 

Enterprise 

Other 

Total Revenue (1) 

(1)  

Year Ended December 31, 

2019 

2018 

2017 

2016 

2015 

 $ 

 $ 

392,241   $ 
258,282   
—   
650,523   $ 

365,730   $ 
254,809   
2,711   
623,250   $ 

332,376    $ 
208,713   
16,022   
557,111    $ 

318,916   $ 
164,384   
11,017   
494,317   $ 

300,051 
118,492 
6,606 
425,149 

Effective January 1, 2018 we adopted Accounting Standards Update (“ASU”) 2014-09, Revenue from Contracts with Customers (Topic 606) (“ASU 2014-09”) 
using the modified retrospective approach. Historical revenue totals reflect those previously reported and have not been restated. The historical presentation of 
the allocation of revenue by sales channel for the periods prior to January 1, 2018 have been adjusted to conform to current presentation. 

Our Customers 

We serve a diverse array of customers across a variety of industries, organizational sizes and geographies. For the year 
ended December 31, 2019, over 1.9 million customers in more than 150 countries licensed revenue-generating content, with 
approximately 35%, 33% and 32% of revenue coming from customers in North America, Europe and the rest of the world, 
respectively. Our top 25 customers in the aggregate accounted for less than 3% of our revenue in 2019. Our customers are 
typically classified among three categories, as follows: 

•   Marketing Professionals and Organizations.    Marketing professionals and organizations incorporate licensed 

content in the work they produce for their organizational or clients’ business communications. Whether providing 
graphic design, web design, interactive design, advertising, public relations, communications or marketing services, 
our marketing professional users range from independent freelancers and internal corporate marketing professionals to 
the largest global agencies and Fortune 500 companies. 

•   Media and Broadcast Companies.    Media organizations and professionals incorporate licensed content into their 
work, which includes digital publications, newspapers, books, magazines, television and film, as well as to market 
their products effectively. Our media and broadcast users range from independent bloggers to multi-national 
publishing, broadcast and production organizations. 

•   Small and Medium-Sized Businesses.    Organizations of all sizes utilize creative content for a wide range of internal- 
and external-use communications such as websites, print and digital advertisements, merchandise, annual reports, 
brochures, employee communications, newsletters, social media, email marketing campaigns and other presentations. 
These organizations range in size and type of organization, from sole proprietors to large not-for-profit organizations. 

6 
 
 
 
 
 
 
 
 
 
 
Content Contributors and Content Review Process 

Our collection of content is provided by a community of contributors from around the world and is vetted through our 

proprietary technology and by a specialized team of reviewers to ensure that it meets our standards of quality and licensability. 
Whether photographers, videographers, illustrators, designers or musicians, our community of more than 1.1 million approved 
contributors as of December 31, 2019 ranges from part-time enthusiasts to full-time professionals, and all content from our 
contributors must meet our quality standards. Supplementing the content in our collection, Shutterstock Custom connects 
business customers with a vast network of contributors from whom to license custom branded content to meet their most 
specific content needs. The content contributed by our five highest-earning contributors was together responsible for less than 
4% of downloads in 2019, demonstrating the breadth and depth of our contributor population. 

The breadth and quality of our content offerings are critical to our success, and we have created an easy-to-use online and 

mobile account creation process, which we are continually improving, through which we enable contributors to create an 
account, become verified, submit content, and once approved for submission, upload content onto our platform for licensing. 
During 2019, our contributor website and mobile application have been updated to operate in 21 languages and contributors can 
now register and upload content directly within the mobile application. We evaluate submissions based on certain technical and 
legal criteria to ensure we maintain the quality and integrity of our content library, including whether applicable releases have 
been obtained, whether third-party intellectual property is excluded and seeking to minimize other technical concerns such as 
excess noise or focus issues. As of December 31, 2019, over 450 million images and footage clips have been submitted from 
verified contributor accounts. For each content submission that is not approved during the review process, we notify the 
contributor by email with an explanation why the image was not published, including guidance on our standards and insight 
into customers’ expectations. We believe that this feedback is valuable to contributors and enhances the quality of future 
content submissions as well as our customers’ experience. 

We use proprietary computer vision technology along with a trained team of reviewers to complete a comprehensive 

evaluation of all content submissions.  Our content review process is highly efficient, and our content review team strives to 
evaluate and process images and footage within 24 hours of submission to make them available for license on our sites, while 
working to continually improve our process to reduce review time. 

Contributors are required to add a descriptive title and up to 50 keywords to each image and footage submission.  We 

guide our contributors to provide terms that not only describe literally the objects in the image or clip, but also what is 
conveyed conceptually and thematically.  We provide technical keywording assistance to contributors through our suggested 
keyword tools, which include a tool that leverages our proprietary computer vision technology to automatically suggest 
keywords based on visually similar images.  We have compiled a vast amount of data relating to the content in our collection, 
including keywords and aggregated customer behavioral data, which combined with our proprietary computer vision and 
artificial intelligence technology, drives discovery of content through our search algorithms and search engine optimization 
(SEO), therefore empowering customers to discover the content best suited for their needs. 

Content accepted into our collection is added to our web properties where it is available for search, selection, license and 
download. Contributors are paid based on how many times their content has been licensed in the previous month. Contributors 
may choose to remove their content from our collection, subject to the terms of service that govern our contributor 
relationships. 

We provide different earnings structures to contributors based on content type and customers’ licensing needs: 

•  

Images.    Contributors of photographs, vectors and illustrations to our e-commerce platform typically earn a royalty 
each time their images are licensed. The exact amount earned is determined by the type of license obtained and our 
published earnings schedule that is based on (i) the contributor’s total historical earnings paid by us, which determines 
the contributor’s earnings tier; and (ii) the purchase option under which the content was licensed. Contributors may 
earn more per download when images are licensed under our personalized licensing options or are licensed for 
editorial use only and, in these instances, can earn up to 50% of the sales price for a licensed image. 

•   Footage and Music.   Contributors of footage and music tracks also typically earn a royalty each time their content is 
licensed. When a contributed footage clip or music track is licensed, the contributor is typically paid between 30% and 
50% of the sales price per download. 

In addition to content sourced through direct submission to our e-commerce platform, we also obtain all types of content 
through exclusive distribution agreements with strategic partners or through the direct acquisition of content, content libraries 
or archives. In certain cases, we enter into arrangements with contributors or strategic partners whereby we guarantee a 
minimum royalty, usually paid up-front, in exchange for exclusive rights to distribute content when we believe such exclusivity 
provides us with a distinct competitive advantage. When we license content that has been obtained through direct acquisition, 
we pay no royalties. In recent years, we have enhanced our collection through the direct acquisition of content and by entering 

7 
into other strategic agreements and partnerships. We have also enhanced our collections and our content acquisition capabilities 
through our acquisitions of PremiumBeat, Rex Features, The Picture Desk Limited, and Flashstock. We continue to seek 
opportunities for direct acquisition and strategic partnerships to enhance our collection and provide customers with relevant and 
high-quality content. 

Technology and Infrastructure 

Our technology is critical to our business and we have developed proprietary technology to power our products and 
services. We believe that delivering intuitive, fast and effective user experiences, supported by scalable technology platforms, is 
critical to our success. We employ technology to support both our public-facing web properties and our back-office systems. In 
developing, improving and enhancing these sites and systems, we focus our internal development efforts on creating and 
enhancing specialized proprietary software that is unique to our business and we leverage commercially available and open 
source technologies for our more generalized needs. 

Our customer-facing software enables users to search the millions of images, vectors, illustrations, footage and music 
tracks available in our collection or request custom branded content and then select, organize, pay for, license and download the 
content that suits their individual needs. Our search platform evolves automatically based on behavioral data, with each search 
and download that a user performs on our platform providing our search engine with additional information to improve search 
results in subsequent queries. We consider the data that we have collected and the search technology that it powers to be an 
important proprietary asset and competitive advantage that allows us to provide exceptional service to our customers and enable 
our business. We also continue to invest in the localization of our creative platform across many countries and regions, allowing 
customers to search and make purchases in a variety of languages and currencies. 

Further, we have continued to build and launch innovations to the customer experience. Over the last few years, we have 

launched additional tools on our platform, such as our in-browser image editing tools, Shutterstock Editor and Editor Pro, to 
further enhance the customer experience, improve the customer’s workflow and eliminate time-consuming steps in the creative 
process. We continued to improve the features, functionality and availability of these tools during 2019. We also maintain an 
API driven infrastructure, enabling integration of our content platform with various other software tools and services, which 
enables businesses, and their customers, to gain access to our content without leaving their platform. 

We have developed contributor-facing web properties, which as announced in January 2019, operate in 21 languages and 

enable individuals and creative professionals to become contributors, upload and tag content, receive feedback on their 
submissions from our review team, see reports on earnings and payouts, and participate in online discussion forums with other 
contributors, among other activities. We have also developed proprietary tools to enable our contributors to improve their 
success on our web properties, including our keyword trends tool that allows contributors to see what terms customers are 
searching for and how those search terms are trending over time, which, in turn, allows contributors to anticipate demand and 
generate content that customers may want to license. Our contributor-facing web properties are powered by proprietary 
technology which supports a content review system that allows our review team to efficiently and effectively review content 
submissions. Our combination of proprietary technology and large-scale datasets allows us to deliver value to our users and 
enhances their experience on our platform, which drives and grows our marketplace. 

We use a combination of internally-developed software and third-party applications that enable customer and contributor 

support, intellectual property rights and license tracking, centralized invoicing and sales order processing, customer database 
management, language translation and global contributor payouts, in addition to supporting the compliance, finance and 
accounting functions. We continually improve upon these internal tools to enable business growth and drive efficiency. 

Our systems infrastructure is hosted primarily by third-party cloud hosting providers that we believe offer scalable, 
reliable and secure global infrastructure. We also continue to invest in our infrastructure to improve the resiliency of our sites 
and systems. 

By using cloud services providers, we believe we are able to dedicate an increasing proportion of our technology 
resources to scaling our business, better serving our rapidly growing collection of content and meeting global customer 
demand. We believe continued use of third-party cloud hosting, along with improvements to our platform, allow us to further 
diversify our product offerings, reach new customers and contributors around the world and enable our developers to rapidly 
deploy new products, features and functionality. 

We have expanded our use of content delivery network solutions to help enable our customers around the world to have 

sustained and reliable high-speed access to our platform. As we continue to grow our business, our technological needs 
continue to expand and therefore, we continually invest in our technology to enhance existing products and services and 
develop new products and services. We view our investments in technology as integral to our long-term success and we intend 
to continue to investigate, develop and make increased capital investments in technology and operational systems that support 
our current business and new areas of potential business expansion. 

8 
Marketing 

We market to new customers through a diverse set of performance and brand marketing channels including paid search, 

online display advertising, print advertising, tradeshows, email marketing, direct mail, affiliate marketing, public relations, 
social media and partnerships. We also use customer relationship management (CRM) marketing to grow the lifetime value of 
our existing customers. Our marketing activities aim to raise awareness of our brands and attract paying customers to our 
websites and our direct sales organization by promoting the key value propositions of our offerings: diverse and high-quality 
content, intuitive and efficient interfaces and economical content options. 

As our marketing efforts attract additional paying customers and generate more revenue for us, our contributors are also 

able to receive increased earnings from us. Increasing contributor earnings helps attract more content submissions, which in 
turn helps Shutterstock convert and retain even more paying customers. We believe the high degree of satisfaction that 
customers have with our product drives word-of-mouth recommendations, which helps our marketing efforts attract an even 
broader and more diverse audience than we reach directly. Therefore, we believe our marketing efforts have a self-reinforcing 
network effect, which powers the growth and success of our marketplace. 

Customer Support 

In addition to outbound sales and marketing activities, our customer service teams assist users worldwide via email, chat 

and phone in over 20 languages and 150 countries. We have customer service teams in a variety of locations including 
Singapore, Berlin and New York. 

Product Rights and Intellectual Property 

Product Rights and Indemnification 

All of the content that we make available to customers on our websites is offered under perpetual, royalty-free licenses, 

with the exception of certain custom, editorial, music, and other content with specific licensing requirements. Royalty-free 
means that once a customer has licensed content from us, that customer may use the associated content in accordance with the 
license terms in perpetuity without having to pay any ongoing royalties to us. Typically, content from our library is licensed on 
a non-exclusive basis, meaning that multiple customers can license the same image, footage clip or music track under the 
applicable Shutterstock license agreement. Custom content is one-of-a-kind branded content and is licensed on an exclusive 
basis to our customers to fulfill their specific use-cases. We do not typically require that contributors of content to our library 
provide their content to us on an exclusive basis, with the exception of custom content and certain editorial, music and other 
content to which we have exclusive distribution rights. However, once a contributor’s content is licensed through our platform, 
such content is perpetually subject to the customer’s license even if the contributor removes the image from our marketplace, 
except in periodic circumstances where content is removed due to concerns about third-party intellectual property rights. 

Under our various license agreements, we expressly represent and warrant that unaltered content downloaded and used in 

compliance with our license agreements and applicable law will not infringe any copyright, trademark or other intellectual 
property right, violate any third-party’s rights of privacy or publicity, violate any U.S. law, be defamatory or libelous, or be 
pornographic or obscene. Provided that a customer has not breached the license agreement or any other agreement with us, we 
will defend, indemnify, and hold a customer harmless from direct damages attributable to breaches of the express 
representations and warranties provided in our license agreements. From time to time, we agree to customize our license 
agreements with non-standard indemnification terms. Regardless of customization, indemnification only applies to claims for 
damages attributable to our breach of the express representations and warranties provided in our license agreement and is 
generally conditioned on our timely receipt of an indemnification claim and our right to assume the defense of such claim. Our 
license agreements generally cap our indemnification obligations at amounts ranging from $10,000 to $250,000, with 
exceptions for certain products for which our indemnification obligations may be uncapped. We maintain commercially 
reasonable insurance intended to protect against the costs of intellectual property litigation and our indemnification obligations 
under our license agreements. 

Intellectual Property 

We protect our intellectual property through a combination of patent, trademark, copyright and domain name 

registrations, as well as trade secret protections. 

We own a portfolio of trademarks, including “Shutterstock,” “Offset,” “Bigstock,” “Rex Features,” “PremiumBeat” and 
“Shutterstock Editor” and associated logos. We will pursue additional trademark registrations to the extent that we create any 
additional material and registrable trademarks or logos. We are the registered owner of a variety of the shutterstock.com, 
bigstock.com, offset.com, premiumbeat.com, and rexfeatures.com internet domain names and various other related domain 
names. We have successfully recovered infringing domain names in the past and intend to continue to enforce our rights in the 
future. We also own copyrights, including certain content on our web properties, publications and designs, as well as patents, 

9 
including with respect to our display systems and search capabilities. These intellectual property rights are important to our 
business and marketing efforts. The duration of the protection afforded to our intellectual property depends on the type of 
property in question, the laws and regulations of the relevant jurisdiction and the terms of our license agreements with others. 
With respect to our trademarks, trade names and patents, laws and rights are generally territorial in scope and limited to those 
countries where a mark has been registered or protected. While trademark registrations may generally be maintained in effect 
for as long as the mark is in use in the respective jurisdictions, there may be occasions where a mark or title is not registrable or 
protectable or cannot be used in a particular country. In addition, a trademark registration may be canceled or invalidated if 
challenged by others based on certain use requirements or other limited grounds. We believe the duration of our patents is 
adequate, relative to the expected lives of our products. 

We protect our intellectual property rights by relying on federal, state, and common law rights, including registration, in 

the United States and applicable foreign jurisdictions, as well as contractual restrictions. We enforce and protect our intellectual 
property rights through litigation from time to time, and by controlling access to our intellectual property and proprietary 
technology, in part, by entering into confidentiality and proprietary rights agreements with our employees, consultants, 
contractors, and vendors. In this way, we have historically chosen to protect our software and other technological intellectual 
property as trade secrets. We further control the use of our proprietary technology and intellectual property through provisions 
in our websites’ terms of use and license agreements. 

Government Regulation 

We are subject to a number of U.S. federal and state and foreign laws and regulations that affect companies conducting 

business on the internet as well as companies that provide access to content. Many of these laws and regulations are still 
evolving and are being tested in courts, and the manner in which existing laws and regulations will be applied to the internet 
and online content in general, and how the foregoing will relate to our business in particular, is still unclear in many cases. 
These laws and regulations may involve privacy, data management and protection (including with respect to personal 
information), cybersecurity, content regulation, intellectual property ownership and infringement, defamation, publicity rights, 
advertising, marketing, employment, taxation, e-commerce, subscription-based billing, quality of products and services, 
internet neutrality, antitrust, outsourcing, securities law compliance, and online payment services. Additionally, because we 
operate internationally, we need to comply with various laws associated with doing business outside of the United States, 
including data privacy and security, anti-money laundering, sanctions, anti-corruption and export control laws. A number of 
U.S. federal and state and foreign laws that could have an impact on our business practices and e-commerce generally have 
already been adopted, including, for example: 

•   The Digital Millennium Copyright Act (the “DMCA”), which regulates digital material and created updated 

copyright laws to address the unique challenges of regulating the use of digital content. 

•   The Directive on Copyright in the Digital Single Market, which governs a marketplace for copyright in the 

European Union.  

•   The Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003 and similar laws adopted 

by a number of states, which regulate the format, functionality and distribution of commercial solicitation e-mails, 
create criminal penalties for unmarked sexually-oriented material, and control other online marketing practices. 

•   The Children’s Online Privacy Protection Act and the Prosecutorial Remedies and Other Tools to End 

Exploitation of Children Today Act of 2003, which regulate the collection or use of information, and restrict the 
distribution of certain materials, as related to certain protected age groups. In addition, the Protection of Children 
From Sexual Predators Act of 1998 provides for reporting and other obligations by online service providers in the 
area of child pornography. 

•   The Federal Trade Commission Act and numerous state “mini-FTC” acts, which bar “deceptive” and “unfair” 

trade practices, including in the contexts of online advertising and representations made in privacy policies and 
other online representations. 

•   The European Union General Data Protection Regulation (“GDPR”), which governs how we can collect and 

process the personal data of, primarily, European Union residents and the California Consumer Privacy Act of 
2018 (“CCPA”), which governs how we can collect and process the personal data of California residents.  

10 
In particular, we are subject to U.S. federal and state, and foreign laws regarding privacy and data protection as well as 

foreign, federal and state regulation. Foreign data protection, privacy, content regulation, consumer protection, and other laws 
and regulations can be more restrictive than those in the United States and often have extraterritorial application, and the 
interpretation and application of these laws are still uncertain and in flux. For example, GDPR, which took effect on May 25, 
2018, includes more stringent operational requirements for entities processing personal information and significant penalties for 
non-compliance. Several other foreign jurisdictions, such as Brazil and India, have adopted, are considering adopting, or have 
updated comprehensive privacy legislation to offer additional data privacy protections for individuals. In the U.S., data 
protection legislation is also becoming increasingly common at both the federal and state level. There are a number of 
legislative proposals pending before the U.S. Congress and various state legislative bodies concerning privacy, security, content 
regulation, data protection and other consumer issues that could affect us. For example, the State of California has enacted the 
CCPA, which became effective in January 2020. The CCPA, among other things, requires companies that collect personal 
information about California residents to make disclosures to those residents about data collection, use and sharing practices, 
allows residents to opt out of certain data sharing with third parties and provides a new cause of action for data breaches. 

In addition, from a taxation perspective, there are applicable and potential government regulatory matters that may impact 

us. In particular, certain provisions of the Tax Cuts and Jobs Act of 2017 (the “TCJA”) have had and will continue to have a 
significant impact on our financial position and results of operations. The TCJA continues to be subject to further regulatory 
interpretation and technical corrections by the U.S. Treasury Department and the I.R.S. and therefore, the full impact of the 
TCJA on our tax provision may continue to evolve. Further, we continue to remain subject to uncertainty related to foreign 
jurisdictions’ potential reactions to the TCJA, as well as evolving regulatory views and legislation regarding taxation of e-
commerce businesses. As these and other tax laws and related regulations continue to evolve, our financial results could 
prospectively be materially impacted. 

The application, interpretation, and enforcement of these U.S. and foreign laws and regulations are often uncertain, 
particularly in the rapidly evolving industry in which we operate, and may be interpreted and applied inconsistently from 
country to country and inconsistently with our current policies and practices. Any existing or new legislation applicable to our 
operations could expose us to substantial liability, including significant expenses necessary to comply with such laws and 
regulations, to respond to regulatory inquiries or investigations, and to defend individual or class litigation. These events could 
dampen growth in the use of the internet in general, and cause Shutterstock to divert significant resources and funds to 
addressing these issues, and possibly require us to change our business practices. 

Competition 

We compete to be an integral component of the creative process for our customers based on a number of factors including 

the quality, relevance and breadth of content; ability to source new content; accessibility of content; distribution capabilities; 
ease and speed of search and fulfillment; content pricing models and practices; content licensing options and the degree to 
which users are protected from legal risk; brand recognition and reputation; the effective use of current and emerging 
technology; the global nature of our interfaces and marketing efforts, including the degree of localization; and customer service. 
We also compete for contributors on the basis of several similar factors including ease and speed of the upload and content 
review process; the volume of customers who license their submitted content; contributor commission models and practices; 
the degree to which contributors are protected from legal risk; brand recognition and reputation; the effective use of technology; 
the global nature of our interfaces; and customer service. 

The industry in which we operate is intensely competitive and rapidly evolving, with low barriers to entry. Some of our 

currently and potentially significant competitors include: 

•   other online platforms that feature marketplaces for stock content or creative workflow tools such as Getty Images 

and its iStockphoto offering, AdobeStock, VimeoStock and Pond5; 

•  

specialized visual content companies that are established in local, content or product-specific market segments, 
such as Visual China Group; 

•   providers of commercially licensable music such as Universal Music Publishing Group, Sony/ATV Music 

Publishing, Warner/Chappell Music, and EMI Music Publishing; 

•   websites focused on image search and discovery such as Google Images; 

•   websites for image hosting, art and related products such as Flickr; 

•   providers of free images, photography, music, footage and related tools; 

•  

social networking and social media services; and 

11 
•  

commissioned photographers and photography agencies. 

In addition, we compete with the alternative of creating one’s own content or choosing not to consume licensed content 

due to price considerations or because the user is not aware of how to access licensed content. 

Employees 

As of December 31, 2019, our global workforce included 1,116 full-time employees as compared to 1,029 on 

December 31, 2018. None of our employees in the United States are covered by collective bargaining arrangements. In several 
foreign jurisdictions, including Germany, Canada and France, our employees may be subject to national collective bargaining 
agreements that set minimum salaries, benefits, working conditions and/or termination requirements. We consider our employee 
relations to be satisfactory. Competition for qualified personnel in our industry is intense, particularly for software engineers, 
computer scientists and other technical staff. 

Seasonality 

Our operating results may fluctuate from quarter to quarter as a result of a variety of factors. Our quarterly and annual 
results may reflect the effects of intra-period trends in customer behavior. For example, we expect that certain customers’ usage 
may decrease at times during the third quarter of each calendar year due to the summer vacation season and may increase at 
times during the fourth quarter of each calendar year as demand is generally higher to support marketing campaigns in advance 
of the fourth quarter holiday season. While we believe seasonal trends have affected and will continue to affect our quarterly 
results, our growth trajectory may have overshadowed these effects to date. Additionally, because a significant portion of our 
revenue is derived from repeat customers who have purchased subscription plans, our revenues have historically been less 
volatile than if we had no subscription-based customers. 

In addition, expenditures on content by customers tend to be discretionary in nature, reflecting overall economic 

conditions, the economic prospects of specific industries, budgeting constraints, buying patterns and a variety of other factors, 
many of which are outside our control. As a result of these and other factors, the results of any prior quarterly or annual periods 
should not be relied upon as indicators of our future operating performance. 

Corporate and Available Information 

We launched our platform in 2003, and on October 5, 2012, we reorganized as Shutterstock, Inc., a Delaware corporation, 

from Shutterstock Images LLC, a New York limited liability company. We completed our initial public offering, in October 
2012, and completed a follow-on offering in September 2013. Our common stock is listed on the New York Stock Exchange 
under the symbol “SSTK”. 

Our principal office is located in the Empire State Building at 350 Fifth Avenue, 21st Floor, New York, New York 10118, 

and our telephone number is (646) 710-3417. Our primary website address is www.shutterstock.com. Our investor relations 
website is located at http://investor.shutterstock.com. In accordance with the informational requirements of the Exchange Act, 
we file reports, proxy and information statements and other information with the SEC. We make available free of charge on our 
investor relations website under the heading “SEC Filings” our Annual Reports on Form 10-K, Quarterly Reports on Form 10-
Q, Current Reports on Form 8-K and amendments to those reports as soon as reasonably practicable after such materials are 
electronically filed with (or furnished to) the SEC. Information contained on our websites is not incorporated by reference into 
this Annual Report on Form 10-K. In addition, the SEC maintains a website, www.sec.gov, that includes filings of and 
information about issuers that file electronically with the SEC. 

12 
 
 
Item 1A.    Risk Factors. 

        You should carefully consider the risks and uncertainties described below, together with the financial and other 
information contained in this Annual Report on Form 10-K. Our business may also be adversely affected by risks and 
uncertainties not presently known to us or that we currently believe to be immaterial. If any of the following risks, such other 
risks or the risks described elsewhere in this Annual Report on Form 10-K, including in the section entitled “Management’s 
Discussion and Analysis of Financial Condition and Results of Operations”, actually occur, our business, financial condition, 
operating results, cash flow and prospects could be materially adversely affected. This could cause the trading price of our 
common stock to decline. 

Risks Related to Our Business 

The success of our business depends on our ability to continue to attract and retain customers of, and contributors to, our 
creative platform. If customers reduce or cease their spending with us, or if content contributors reduce or end their 
participation on our platform, our business will be harmed. 

The continued use of our creative platform by customers and contributors is critical to our success. Our future 

performance largely depends on our ability to attract new, and retain existing, paying customers and contributors. We do not 
know whether we will be able to achieve user growth rates in the future similar to our previous results. The majority of our 
revenue is derived from customers who have purchased from us in the past, but customers have several options to find content. 
If we lose existing customers, or new customers are not as active as our existing customers, our financial performance and 
growth could be harmed. 

Our ability to attract new customers and contributors, and to incentivize our customers to continue purchasing our 

products and our contributors to add new content to our platform depends on several factors, including: 

•  

•  

•  

•  

the scope of content available for licensing;  

the effectiveness of our marketing efforts;  

the features and functionality of our platform;  

competitive pricing of our products; 

•   our current products and services and ability to expand our offerings; 

•   our customers’ and contributors’ experience in using our platform; and  

•  

the quality and accuracy of our search algorithms.  

Further, our growth strategy relies on network effects: we rely in part on a growing audience of paying users to attract 
more content from contributors, thereby increasing our content selection and in turn attracting additional paying customers. For 
example, our global strategy relies on enabling easier global access in order to attract new contributions of local content, in turn 
attracting more paying customers who have preferences for local content. Any decrease in the attractiveness of our platform 
relative to other options available to our customers and contributors could lead to decreased engagement on our platform and 
unfavorably impact the network effects of our platform, which could result in loss of revenue. 

If we are unable to grow our customer and contributor base, or retain our existing contributors and paying customers, or 

are unable to attract paying customers in a cost-effective manner, our financial performance, operating results and business may 
be adversely affected. 

The industry in which we operate is highly competitive with low barriers to entry and if we do not compete effectively, our 
operating results could suffer. 

The industry in which we operate is intensely competitive and rapidly evolving, with low barriers to entry. We compete 
with a wide and diverse array of companies, from significant media companies to individual content creators. Our current and 
potential domestic and international competitors range from large established companies to emerging start-ups across different 
industries, including online marketplace and traditional stock content suppliers of current and archival creative and editorial 
imagery, photography, footage, and music; specialized visual content companies in specific geographic segments; providers of 
commercially licensable music; websites specializing in image search, recognition, discovery and consumption; websites that 
host and store images, art and other related products; providers of free images, photography, music, footage and related tools 
(including offerings by our partners); social networking and social media services; and commissioned photographers and 
photography agencies. 

13 
 
We believe that the principal competitive factors in the content industry include: quality, relevance and breadth of content; 

the ability to source new content; content licensing options and the degree to which users are protected from legal risk; the 
effective use of current and emerging technology; accessibility of content, distribution capability, and speed and ease of search 
and fulfillment; brand recognition and reputation; customer service; availability of additional platform features, such as 
workplace tools and ability to engage with additional platform features; and the global nature of a company’s interfaces and 
marketing efforts, including local content, languages, currencies, and payment methods. If our competitors use their experience 
and resources to provide an offering that is more attractive to customers across these categories, or if our competitors innovate 
and provide products faster than we can, we may be unable to compete effectively and our business will be harmed. 

Many of our competitors have or may obtain significantly greater financial, marketing or other resources or greater brand 
awareness than we have. Some of these competitors may be able to respond more quickly to new or expanding technology and 
devote more resources to product development, marketing or content acquisition than we can. Additionally, there has been a 
recent trend toward industry consolidation and competitors have acquired, invested in or partnered with other competitors or 
leveraged their own content-related competencies to enter our market. We expect this trend toward industry consolidation to 
continue as companies attempt to hold or strengthen their market positions in an evolving industry. We believe that industry 
consolidation may result in stronger competitors that are better able to compete for customers. This could lead to more 
variability in operating results as we compete with larger competitors and could have a material adverse effect on our business, 
operating results, and financial condition. 

While we believe that there are obstacles to creating a meaningful network effect between customers and contributors, the 

barriers to creating a platform that allows for the licensing of content or provides workflow tools are low. If competitors offer 
higher royalties, easier submission workflows, or less rigorous vetting processes or incentivize contributors to distribute their 
content on an exclusive basis, contributors may choose to stop distributing new content with us or remove their existing content 
from our collection. Further, as technology advances or other market dynamics make creating, sourcing, archiving, indexing, 
reviewing, searching or delivering content easier or more affordable, our existing and potential competitors may also seek to 
develop new products, technologies or capabilities that could render many of the products, services and content types that we 
offer obsolete or less competitive. For any of these reasons, we may not be able to compete successfully against our current and 
future competitors. 

In addition, demand for our products and services is sensitive to price. Many external factors, including our technology 

and personnel costs and our competitors’ pricing and marketing strategies, could significantly impact our pricing strategies and 
we could fail to meet our customers’ pricing expectations. Increased competition and pricing pressures may result in reduced 
sales, lower margins, losses or the failure of our product and services to maintain and grow their current market share, any of 
which could harm our business. 

Our marketing efforts to acquire new, and retain existing, customers may not be effective or cost-efficient, and may be 
affected by external factors beyond our control. 

Maintaining and promoting awareness of our platform and services is important to our ability to attract and retain 
customers. We spend a significant amount on marketing activities to acquire new customers and retain and engage existing 
customers. For example, in 2019, 2018 and 2017 our marketing expenses were approximately $102.3 million, $91.5 million 
and $76.6 million, respectively, and we expect our marketing expenses to continue to account for a significant portion of our 
operating expenses. Our business depends on a high degree of website traffic, which is dependent on many factors, including 
the availability of appealing website content, user loyalty and new user generation from search engine portals. Our primary 
marketing efforts currently are search engine marketing (“SEM”), search engine optimization (“SEO”), affiliate marketing and 
display advertising, as well as, social media and email. The marketing efforts we implement may not succeed for a variety of 
reasons, including our inability to execute and implement our plans. External factors beyond our control may also impact the 
success of our marketing initiatives. 

We obtain a significant number of visits via search engines such as Google and a critical factor in attracting customers to 
our websites is how prominently our website is displayed in response to search queries. Search engines frequently update and 
change the logic that determines the placement and display of results of a user’s search, such that the purchased or algorithmic 
placement of links to our sites can be negatively affected. Moreover, a search engine could, for competitive or other purposes, 
alter its search algorithms or results, causing our sites to place lower in search query results. A major search engine could 
change its algorithms in a manner that negatively affects our paid or non-paid search ranking, and competitive dynamics could 
impact the effectiveness of search engine marketing or search engine optimization. Furthermore, our failure to successfully 
manage our search engine optimization could result in a substantial decrease in traffic to our web properties, as well as 
increased costs if we were to replace free traffic with paid traffic. 

14 
If our marketing activities prove less successful than anticipated in attracting new customers or retaining existing 
customers, we may not be able to recover our marketing spend, we may not acquire new customers or our cost to acquire new 
customers may increase, and our existing customers may reduce the frequency or size of their purchases from us, any of which 
could have a material adverse effect on our business, prospects, results of operations, financial condition or cash flows. 

If we cannot continue to innovate technologically or develop, market and offer new products and services, or enhance 
existing technology and products and services to meet customer requirements, our ability to grow our revenue could be 
impaired. 

Our growth largely depends on our ability to innovate and add value to our existing creative platform and to provide our 
customers and contributors with a scalable, high-performing technology infrastructure that can efficiently and reliably handle 
increased customer and contributor usage globally, as well as the deployment of new features. For example, footage represents 
significantly more data as compared to a still image, and if the proportion of our business related to footage licensing and our 
footage library continues to grow, we will need to expand and enhance our technological capabilities to ingest, store and search 
footage and music tracks in ways that are similar to our management of images. Without improvements to our technology and 
infrastructure, our operations might suffer from unanticipated system disruptions, slow website or application performance or 
unreliable service levels, any of which could negatively affect our reputation and ability to attract and retain customers and 
contributors. We are currently making, and plan to continue making, significant investments to maintain and enhance the 
technology and infrastructure supporting our customer and contributor facing web properties and software platforms and to 
evolve our information processes and computer systems to more efficiently run our business and remain competitive. For 
example, in 2019, 2018 and 2017 our product and development costs (which exclude costs that are capitalized related to 
internal-use software development projects), were approximately $57.2 million, $58.9 million and $52.5 million, respectively, 
and may continue to increase in the future as we continue to innovate. We may not achieve the anticipated benefits, significant 
growth or increased market share from these investments for several years, if at all. If we are unable to manage our investments 
successfully or in a cost-efficient manner, our business and results of operations may be harmed. 

Our growth also depends, in part, on our ability to identify and develop new products and services and enhance existing 
products and services. The process of developing new products and services and enhancing existing products and services and 
bringing products or enhancements to market in a timely manner is complex, costly and uncertain and we may not execute 
successfully on our vision or strategy because of challenges such as product planning and timing, technical hurdles, or a lack of 
resources. The success of our products depends on several factors, including our ability to: 

•  

•  

anticipate customers’ and contributors’ changing needs or emerging technological trends; 

timely develop, complete and introduce innovative new products and enhancements;  

•   differentiate our products from those of our competitors;  

•  

effectively market our products and gain market acceptance;  

•   price our products competitively; and 

•   provide timely, effective and accurate support to our customers and contributors. 

We may be unable to successfully identify new product opportunities or enhancements, develop and bring new products 

to market in a timely manner, or achieve market acceptance of our products. There can be no assurance that products and 
technologies developed by others will not render our products or technologies obsolete or less competitive. If we are 
unsuccessful in innovating our technology or in identifying new or enhancing our existing product offerings, our ability to 
compete in the marketplace, to attract and retain customers and contributors and to grow our revenue could be impaired. 

We face risks resulting from the content in our collection such as unforeseen costs related to infringement claims, potential 
liability arising from indemnification claims, changes to intellectual property content regulations and laws and the inability 
to prevent or monitor misuse. 

Our content is licensed from copyright owners such as photographers, illustrators, videographers and composers who 
contribute content to our collection and, subject to our licenses with our contributors, we typically offer customers a perpetual, 
royalty-free license to use the content for their editorial or commercial needs. Although we have implemented measures to 
review the content that we accept into our collection, we cannot guarantee that each contributor holds the rights or releases he 
or she claims or that such rights and releases are adequate, which in turn affects the licenses granted to our customer. As a 
result, we and our customers have been, and in the future will likely be, subject to third-party claims, including intellectual 
property infringement claims, related to our customers’ use of our content. 

Under our license agreements with our contributors, our contributors represent and warrant that they have the right to 
license content to us. Under our license agreements with our customers, we expressly represent and warrant that unaltered 
content downloaded and used in compliance with our license agreements and applicable law will not infringe any copyright, 

15 
trademark or other intellectual property right, violate any third-party’s rights of privacy or publicity, violate any U.S. law, be 
defamatory or libelous, or be pornographic or obscene. We offer our customers indemnification at amounts ranging from 
$10,000 to $250,000, with exceptions for certain products for which our indemnification obligations are uncapped, for direct 
damages attributable to our breach of the express representations and warranties contained in our license agreements. However, 
our contractual maximum liability may not be enforceable in all jurisdictions. The aggregate amount of capped indemnification 
liability, or the amount of uncapped indemnification liability in individual instances, may be significant. Any customers who 
seek indemnification claims from us may also discontinue use of our products and services or encourage other customers to 
discontinue using our products and services, which could harm our business and reputation. 

We are also subject to many federal, state, and foreign laws and regulations related to rights of publicity, rights of privacy, 

content regulation and intellectual property and we rely on common-law frameworks in order to provide content to our 
customers. These laws, regulations and frameworks are constantly evolving and may be interpreted, applied, created, or 
amended in a manner that could seriously harm our business. These legal frameworks are also subject to uncertain judicial 
interpretation and regulatory and legislative amendments. If the rules around these laws, regulations and doctrines change, if 
international jurisdictions refuse to apply similar protections, or if a court were to disagree with our application of those rules to 
our customers’ use of content, we and our customers could become subject to third-party claims and we could become subject 
to significant indemnification liability. 

While we maintain insurance policies to cover potential intellectual property disputes and have not historically incurred 

any material financial liability as a result of these indemnification obligations individually or in the aggregate, we have 
incurred, and will expect to continue to incur, expenses related to such claims and related settlements, which may increase over 
time. If a third-party infringement claim or series of claims is brought against us in excess of our insurance coverage or for 
uninsured liabilities, our business could suffer. In addition, we may not be able to maintain insurance coverage at a reasonable 
cost or in sufficient amounts or scope to protect us against all losses. 

Further, unauthorized parties have attempted, and may in the future attempt, to improperly use the content in our 
collection and such misuse of our content may result in lost revenue and increase our risk of litigation. While we have 
proactively enforced our intellectual property rights, preventing misuse or infringement of our content is inherently difficult 
and identifying and policing misuse, whether by contributors or customers, requires exceptional resources and may not always 
be effective. We rely on intellectual property laws and contractual restrictions to protect our rights and the content in our 
collection. Certain countries may be very lax in enforcing intellectual property laws or have very onerous and time-consuming 
requirements to enforce intellectual property rights. Litigation in those countries will likely be costly and ineffective. 
Consequently, these intellectual property laws afford us only limited protection. We cannot guarantee that we will be able to 
prevent the unauthorized use of our content or that we will be successful in stopping such use once it is detected. 

Regardless of their merit, intellectual property and indemnification claims are time-consuming, expensive to litigate or 

settle and cause significant diversion of management attention and could severely harm our financial condition and reputation, 
and adversely affect our business. 

We may not continue to grow our revenues at historical rates. 

Our future profitability will depend in part on our continued ability to grow our revenues; however, we have seen a 
deceleration in our growth rate, which may continue, and we may not even be able to grow at all. In future periods, our revenue 
could grow more slowly than in recent periods or further decline for many reasons, including any increase in competition, 
reduction in demand for our products, inability to introduce new products or enhance our existing product offerings, pricing 
pressures, contraction of our overall market or our failure to capitalize on growth opportunities. In addition, while we plan to 
manage our growth in a cost-effective manner, we expect expenses to increase in the near term, particularly as we continue to 
make significant investments in our technology and operational infrastructure, continue to expand our operations globally and 
develop new products and features for, and enhancements of, our existing products. A significant decrease in our historical rate 
of growth may adversely impact our results of operations and financial condition. If our growth rate declines further, investors’ 
perceptions of our business may be adversely affected, and the trading price of our common stock could decline. 

We rely on information technologies and systems to operate our business and maintain our competitiveness, and any 
failures in our technology infrastructure could harm our reputation and adversely affect our business. 

We depend on the use of sophisticated information technologies and systems, including technology and systems used for 

our platform and apps, customer service, invoicing and billing, communications, fraud detection and administration. As our 
operations grow in size, scope and complexity, we will need to continuously improve and upgrade our systems and 
infrastructure to offer an increasing number of consumer-enhanced services, features and functionalities, while maintaining and 
improving the reliability, security and integrity of our systems and infrastructure. 

16 
Our future success also depends on our ability to adapt our services and infrastructure to meet rapidly evolving consumer 

trends and demands while continuing to improve our platform’s performance, features and reliability. We may not be able to 
maintain our existing systems or replace our current systems or introduce new technologies and systems quickly or cost 
effectively. Failure to invest in and adapt to technological developments and industry trends may have a material adverse effect 
on our business, results of operations, financial condition and prospects. 

We rely upon third-party service providers, such as co-location and cloud service providers, for our data centers and 
application hosting, and we are dependent on these third parties to provide continuous power, cooling, internet connectivity and 
physical security for our servers, and our reliance on these third-parties can be expected to increase as we expand our 
infrastructure in the future. In the event that these third-party providers experience any interruption in operations or cease 
business for any reason, or if we are unable to agree on satisfactory terms for continued hosting relationships, our business 
could be harmed and we could be forced to enter into a relationship with other service providers or assume hosting 
responsibilities ourselves. Although our use of multiple production data centers enables us to provide rapid content delivery to 
our customers and are intended to mitigate the risks associated with supporting business continuity in the event of an 
emergency, a system disruption at an active data center or third-party hosting service provider could result in a noticeable 
disruption and performance degradation to our websites. 

Further, our technology infrastructure may be vulnerable to damage or interruption from natural disasters, power loss, 
telecommunication failures, terrorist attacks, computer intrusions, vulnerabilities and viruses, software errors, computer denial-
of-service attacks and other events. A significant number of the systems making up this infrastructure are not redundant, and 
our disaster recovery planning may not be sufficient for every eventuality. Our technology infrastructure may fail or be 
vulnerable to damage or interruption because of actions by third parties or employee error or malfeasance. We may not carry 
business interruption insurance sufficient to protect us from any and all losses that may result from interruptions in our services 
as a result of technology infrastructure failures or to cover all contingencies. Any interruption in the availability of our websites 
and on-line interactions with customers or partners may cause a reduction in customer or partner satisfaction levels, which in 
turn could cause additional claims, reduced revenue or loss of customers or partners. Despite any precautions we may take, 
such problems could result in, among other consequences, a loss of customers, loss of confidence in the stability and reliability 
of our platform, damage to our reputation, and legal liability, all of which may adversely affect our business, financial 
condition, operating results and cash flows. 

Technological interruptions that impair access to our web properties or the efficiency of our marketplace could damage our 
reputation and brand and adversely affect our business and results of operations. 

The satisfactory performance, reliability and availability of our web properties and our network infrastructure are critical 

to our reputation, our ability to attract and retain customers and contributors to our platform and our ability to maintain 
adequate customer service levels. Any system interruptions that result in the unavailability of our websites could result in 
negative publicity, damage our reputation and brand or adversely affect our results of operations. We have in the past 
experienced, and may in the future experience temporary system interruptions for a variety of reasons, including security 
breaches and other security incidents, viruses, telecommunication and other network failures, power failures, programming 
errors, undetected bugs, design faults, data corruption, denial-of-service attacks, poor scalability or network overload from an 
overwhelming number of visitors trying to reach our websites at the same time. Even a disruption as brief as a few minutes 
could have a negative impact on our marketplace activities and could result in a loss of revenue. 

Because some of the causes of system interruptions may be outside of our control, we may not be able to remedy such 
interruptions in a timely manner, or at all. In addition, we have entered into service level agreements with some of our larger 
customers and strategic partners. Technological interruptions could result in a breach of such agreements and subject us to 
considerable penalties and could cause our customers to believe our service is unreliable, causing harm to our business, 
reputation and financial condition. 

If we do not effectively expand, train, manage changes to, and retain our sales force, we may be unable to add new 
customers or increase sales to our existing customers, and our revenue growth and business could be adversely affected. 

Customers in our Enterprise sales channel provided approximately 40%, 41% and 37% of our revenues in 2019, 2018 and 
2017, respectively. These customers have unique content, licensing and workflow needs and we have a dedicated sales, service 
and research team to provide a number of enhancements to those customers’ creative workflows including non-standard 
licensing rights, multi-seat access, multi-brand licensing packages and content licensed for use-cases outside of those available 
for license on our e-commerce platform. We have been optimizing our sales team and refining the manner in which our 
products and services are sold through this channel. However, we are continuing to build our sales leadership team and sales 
strategy. We also periodically adjust our sales organization as part of our efforts to optimize our sales operation to grow 
revenue. 

17 
We continue to be substantially dependent on our sales force to effectively obtain new customers and to drive additional 
use cases and adoption among our existing customers. We believe that there is significant competition for sales personnel with 
the skills and knowledge that we require. Our ability to achieve significant revenue growth will depend, in large part, on our 
success in recruiting, training and retaining sufficient numbers of qualified sales personnel to support our growth. Our growth 
creates additional challenges and risks with respect to attracting, integrating and retaining qualified employees, particularly 
enterprise sales leadership and sales personnel. In addition, we expect that, if we continue to grow, a large percentage of our 
sales force at any time will be new to the company and our offerings. New hires require significant training and may take a 
significant amount of time before they achieve full productivity. Further, as we develop and evolve our sales and go-to-market 
strategies, additional training for new hires and our existing team may be required for our sales force to successfully execute on 
those strategies. Our recent hires and planned hires may not become productive as quickly as we expect, and we may be unable 
to hire or retain sufficient numbers of qualified individuals in the markets where we do business or plan to do business. 

If we have not structured our sales organization or compensation for our sales organization properly, if we fail to make 

changes in a timely fashion, if we are unable to hire and train a sufficient number of effective sales leadership and personnel, if 
our sales personnel are not successful in obtaining new customers or increasing sales to our existing customer base, or if we do 
not effectively manage changes in our sales force and sales strategy, our business and results of operations could be adversely 
affected. 

Unless we increase market awareness of our brand and our existing and new products and services, our revenue may not 
continue to grow. 

We believe that the brand identity that we have developed has significantly contributed to the success of our products and 
services and that our ability to attract and retain new customers and contributors depends in large part on our ability to increase 
our brand awareness. We have and may continue to expend significant resources on advertising, marketing, and other brand-
building efforts to preserve and enhance customer and contributor awareness of our brand, products and services. We also have 
incurred and expect to incur significant costs in developing and marketing new products to obtain user acceptance and we may 
not be successful in our efforts to increase awareness and market share of these products. Our competitors may be able to 
achieve and maintain brand awareness and market share more quickly and effectively than we can. 

Our brand may be adversely affected by a number of factors, including the effectiveness of our marketing campaigns, 

disruptions in service due to technology, data privacy and security issues, and exploitation of our trademarks and other 
intellectual property by others without our permission. Maintaining and enhancing our brand will depend largely on our ability 
to be a leading platform for high-quality content, tools and services for creative professionals and to continue to provide a user 
experience that anticipates our customers’ needs. Additionally, our marketing campaigns or other efforts to increase our brand 
awareness may not succeed in bringing new visitors to our platform or converting such visitors to paying customers or 
contributors and may not be cost-effective. It is possible that, as our industry becomes increasingly competitive, maintaining 
and enhancing our brand may become increasingly difficult and expensive and our efforts may not be successful. 

Assertions by third parties of infringement of intellectual property rights related to our technology could result in significant 
costs and substantially harm our business and operating results. 

Internet, technology and media companies are frequently subject to litigation based on allegations of infringement, 
misappropriation or other violations of intellectual property rights or rights related to their use of technology. Some internet, 
technology and media companies, including some of our competitors, own large numbers of patents, copyrights, trademarks 
and trade secrets, which they may use to assert claims against us. Our technology is critical to our business and we have 
developed proprietary technology and a robust infrastructure to power our products and services. Third parties may in the 
future assert that the technology we have developed infringes, misappropriates or otherwise violates their intellectual property 
rights, and as we face increasing competition, the possibility of intellectual property rights claims against us grows. Such 
litigation may involve patent holding companies or other adverse patent owners who have no relevant product revenue, and 
therefore our own issued and pending patents may provide little or no deterrence to these patent owners in bringing intellectual 
property rights claims against us. Existing laws and regulations are evolving and subject to different interpretations, and various 
federal and state legislative or regulatory bodies may expand current or enact new laws or regulations. We cannot guarantee 
that our technology is not infringing or violating any third-party intellectual property rights or rights related to use of 
technology. 

We cannot predict whether assertions of third-party intellectual property rights or any infringement or misappropriation or 

other claims arising from such assertions will substantially harm our business and operating results. If we are forced to defend 
against any infringement or misappropriation claims, whether they are with or without merit, are settled out of court, or are 
determined in our favor, we may be required to expend significant time and financial resources on the defense of such claims. 

18 
Furthermore, an adverse outcome of a dispute may require us to pay damages, potentially including treble damages and 

attorneys’ fees, if we are found to have willfully infringed a party’s intellectual property; expend additional development 
resources to redesign our technology; enter into potentially unfavorable royalty or license agreements in order to obtain the 
right to use necessary technologies, content, or materials; and to indemnify our partners and other third parties. Royalty or 
licensing agreements, if required or desirable, may be unavailable on terms acceptable to us, or at all, and may require 
significant royalty payments and other expenditures. In addition, any lawsuits regarding intellectual property rights, regardless 
of their success, could be expensive to resolve and would divert the time and attention of our management and technical 
personnel. 

Our international operations and our continued expansion internationally expose us to many risks. 

Revenues derived from customers outside of the United States comprise a significant portion of our revenues and we seek 
to expand our international operations to attract customers and contributors in countries other than the United States as a critical 
element of our business strategy. For each of the years ended December 31, 2019, 2018 and 2017, approximately two-thirds of 
our revenue, respectively, was derived from customers located outside of the United States. While a significant portion of our 
customers reside outside of the United States, we have limited experience operating as a company outside the United States. We 
expect to continue to devote significant resources to international expansion through, for example, the possibility of 
establishing additional offices, hiring additional overseas personnel, entering into strategic arrangements with local partners, 
and exploring acquisition opportunities. In addition, we expect to increase marketing for our foreign language offerings and to 
further localize our collection and user experience for foreign markets. Our ability to expand our business and attract talented 
employees, as well as customers and contributors, in an increasing number of international markets requires considerable 
management attention and resources and is subject to the challenges of supporting a growing business in an environment of 
multiple languages, cultures, customs, legal systems, alternative dispute systems, regulatory systems and commercial 
infrastructures. If we fail to deploy, manage or oversee our international operations successfully, our business may suffer. 

Additionally, expanding our international focus may subject us to risks that we have not faced before or increase risks that 

we currently face, including risks associated with: 

•   modifying our technology and marketing and localizing our offerings for customers’ and contributors’ 

preferences, customs and language; 

•  

•  

•  

legal, political or systemic restrictions on the ability of U.S. companies to do business in foreign countries, 
including, among others, restrictions imposed by the U.S. Office of Foreign Assets Control (OFAC) on the ability 
of U.S. companies to do business in certain specified foreign countries or with certain specified organizations and 
individuals; 

compliance with the U.S. Foreign Corrupt Practices Act, the U.K. Bribery Act and similar laws in other 
jurisdictions;  

compliance with foreign laws and regulations, including with respect to disclosure requirements, privacy, 
consumer and data protection, marketing restrictions, human rights, rights of publicity, intellectual property, 
technology and content; 

•   government regulation of e-commerce and other services and restrictive governmental actions on the distribution 

of content, such as filtering or removal of content; 

•   disturbances in a specific country’s or region’s political, economic or military conditions, including potential 

sanctions (e.g., civil, political and economic conditions in markets including but not limited to Russia, Ukraine 
and the Crimean peninsula); 

•  

•  

•  

•  

•  

lower levels of consumer spending in foreign countries or lack of adoption of the internet as a medium of 
commerce;  

longer payment cycles in some countries, increased credit risk, and higher levels of payment fraud; 

reduced protection for our or our contributors’ intellectual property rights in certain countries; 

laws that grant rights that may conflict with our business operations;  

enhanced difficulties of integrating any foreign acquisitions;  

•   difficulty in staffing, developing, managing and overseeing foreign operations as a result of travel distance, 
language and cultural differences as well as infrastructure, human resources and legal compliance costs; 

•   difficulty enforcing contractual rights in our license agreements; 

19 
•   potential adverse global tax consequences, especially those that may result from the expected proactive global 
development of greater efforts to identify, capture and subject to income and transactional tax, e-commerce 
revenue earned solely via the internet; 

•  

•  

currency exchange fluctuations, hyperinflation, or devaluation;  

strains on our financial and other systems to properly comply with, and administer, VAT, withholdings, sales and 
other taxes; and 

•   higher costs associated with doing business internationally. 

These risks may make it impossible or prohibitively expensive to expand to new international markets, delay entry into 

such markets, or require us to enter into commercial arrangements with local partners, all of which may affect our ability to 
grow our business. As international e-commerce and other online and web services grow, competition is expected to intensify 
and local companies may have a substantial competitive advantage because of their greater understanding of, and focus on, the 
local customer. If we do not effectively enter new international markets, our competitive advantage may be harmed. 

The potential effects of the U.K. voters’ decision to exit the European Union may negatively impact our operations. 

On January 31, 2020, the United Kingdom (the “U.K.”) withdrew from the European Union (E.U.), commonly referred to 

as “Brexit,” following a July 2016 referendum in which Brexit was approved by U.K. voters. Following a transition period 
during which existing trade rules are expected to continue to apply through December 31, 2020 (subject to extension to 
December 31, 2021 or 2022), the future economic relationship between the U.K. and the E.U. is subject to ongoing negotiation 
and uncertainty. The failure of the U.K. and the E.U. to reach agreement on trade would exacerbate this uncertainty and would 
likely result in increased currency volatility and have adverse effects on labor and trade, including with respect to the 
relationship between the Republic of Ireland, where the Company recently established and maintains significant technology 
operations, and Northern Ireland. 

In 2019, sales to customers in the United Kingdom accounted for approximately 8% of our total revenue and sales to 
customers in Europe, including the United Kingdom, accounted for approximately 33% of our total revenue. The impact of 
Brexit on our business will depend, in part, on the outcome of tariff, trade, regulatory and other negotiations. It is possible that 
economic activity in the U.K. and the E.U. will be adversely impacted and that there will be increased regulatory and legal 
complexities, including those relating to tax, trade, security and employees. Such changes could be costly and potentially 
disruptive to our operations and business relationships in these markets. In addition, Brexit could lead to economic uncertainty 
and instability, including significant volatility in global stock markets and currency exchange rates, that may adversely impact 
our business or that of our customers. Currency volatility could weaken the British pound, decreasing income from our U.K. 
operations translated to dollars as well as decreasing the profitability of our U.K. operations. Any of these effects of Brexit, 
among others, could adversely affect our business, financial condition, operating results and cash flows. 

We are subject to foreign exchange risk. 

As of December 31, 2019, we had operations based in a number of territories outside of the United States and a 
significant portion of our business may be transacted in currencies other than the U.S. dollar, including the euro, the British 
pound, the Australian dollar and the Japanese yen. Because our financial results are reported in U.S. dollars, fluctuations in the 
value of the euro, British pound, Australian dollar, Japanese yen and other currencies against the U.S. dollar have had and will 
continue to have a significant effect on our reported financial results. Exchange rates have been volatile in recent years and 
such volatility may persist due to economic and political circumstances. 

A decline in the value of any of the foreign currencies in which we receive revenues, including the euro, British pound, 
Australian dollar and Japanese yen, against the U.S. dollar will tend to reduce our reported revenues and expenses, while an 
increase in the value of any such foreign currencies against the U.S. dollar will tend to increase our reported revenues and 
expenses. Variations in exchange rates can significantly affect the comparability of our financial results between financial 
periods. As we further expand our international operations, our exposure to foreign exchange risk will increase. 

At this time, we do not, but we may in the future, enter into derivatives or other financial instruments in order to hedge 

our foreign currency exchange risk. It is difficult to predict the impact hedging activities would have on our results of 
operations and any future actions we may take with respect to hedging our foreign currency exchange risk may be 
unsuccessful. 

20 
We have continued to grow in recent periods and if we fail to effectively manage our growth, our business and operating 
results may suffer. 

In the last several years, we have continued to experience revenue growth and may continue to experience such growth in 
the future. For example, our revenues increased from $557.1 million in 2017 to $623.3 million in 2018 and to $650.5 million in 
2019. Our continued growth has placed significant demands on our management and our administrative, operational and 
financial infrastructure and our success will depend in part on our ability to manage this growth efficiently. Specifically, as our 
operations have grown in size, scope and complexity, we have made and expect to continue to make significant expenditures 
and allocate valuable management resources to improve and upgrade our technology, customer service, sales and marketing 
infrastructure and product offerings, including new product offerings, and to continue developing or acquiring new and relevant 
content and product offerings. Growth may also strain our ability to maintain reliable operation of our platform, enhance our 
operational, financial and management controls and reporting systems and recruit, train and retain highly skilled personnel. If 
we fail to effectively allocate our limited resources within our organization as it grows and do not successfully implement 
improved technology and infrastructure, our business, operating results and financial condition may suffer. 

Further, as we have a limited history of operations at our current scale and under our current strategy, our ability to 
forecast our future operating results and plan for and model future growth is more limited than that of companies with longer 
operating histories and is subject to a number of uncertainties. In addition, we have encountered and expect to continue to 
encounter risks and uncertainties frequently experienced by growing companies in rapidly changing markets. If our 
assumptions regarding these risks and uncertainties are incorrect or change, or if we do not execute on our strategy and manage 
these risks and uncertainties successfully, our operating results could differ materially from our expectations and those of 
securities analysts and investors, our business could suffer and the trading price of our common stock could decline. 

In order to continue to attract large corporate customers, we may encounter greater pricing pressure, and increased service, 
indemnification and working capital requirements, each of which could increase our costs and harm our business and 
operating results. 

In order to continue to attract and retain customers, particularly larger corporate customers, we may face greater demands 
in terms of greater pricing pressure, increased service requirements, greater indemnification requirements and greater working 
capital to accommodate the larger receivables and collections issues that are likely to occur as a result of being paid on credit 
terms. If we are unable to adequately address those demands or manage our resources, our ability to grow our business may be 
harmed, which may adversely affect our results of operations and future growth. If we address those demands in a way that 
expands our risk of indemnification claims, significantly increases our operating costs, reduces our ability to maintain or 
increase pricing, or increases our working capital requirements, our business, operating results and financial condition may 
suffer. 

Expansion of our operations into new products, services and technologies, including content categories, is inherently risky and 
may subject us to additional business, legal, financial and competitive risks. 

Historically, our operations have been focused on our marketplace for content. Further expansion of our operations and 
our marketplace into additional content categories, such as Shutterstock Editorial, or into new products and services, such as 
Shutterstock Custom, a provider of custom visual content we acquired in July 2017, or our workflow tools, such as 
Shutterstock Editor and Shutterstock Editor Pro, involves numerous risks and challenges, including increased capital 
requirements, increased marketing spend to gain brand awareness of these new operations, potential new competitors, and the 
need to develop new contributor and strategic relationships. Growth into additional content, product and service areas may 
require changes to our existing business model and cost structure and modifications to our infrastructure and may expose us to 
new regulatory and legal risks, any of which may require expertise in which we have little or no experience. There is no 
guarantee that we will be able to generate sufficient revenue from sales of such content, products and services to offset the costs 
of developing, acquiring, managing and monetizing such content, products and services and our business may be adversely 
affected. 

Government regulation of the internet, both in the United States and abroad, is evolving and unfavorable changes could 
have a negative impact on our business. 

The adoption, modification or interpretation of laws or regulations relating to the internet, e-commerce or other areas of 

our business could adversely affect how we conduct our business or the overall popularity and growth of internet use. Such 
laws and regulations may cover a vast array of activities. For example, automatic contract or subscription renewal, credit card 
fraud and processing, sales, advertising, taxation, tariffs, data privacy, management and storage, cybersecurity, pricing, content, 
copyrights, distribution, electronic contracts, consumer protection, outsourcing, broadband residential internet access, internet 
neutrality and the characteristics and quality of products or services, and intellectual property ownership and infringement are 
all subject to jurisdictional laws and regulations. In certain countries, including European jurisdictions in particular, certain of 
these laws may be more restrictive than in the United States. It is not clear how some existing laws governing issues such as 

21 
property ownership, sales and other taxes, data privacy and security apply to the internet and e-commerce as many of these 
laws were adopted prior to the advent of the internet and do not contemplate or address the unique issues raised by the internet 
or e-commerce. 

Those laws that relate to the internet are at various stages of development and are subject to amendment, interpretation or 

repeal by the courts and agencies, and thus, the scope and reach of their applicability can be uncertain. For example, in 2010, 
California’s Automatic Renewal Law went into effect, requiring companies to adhere to enhanced disclosure requirements 
when entering into automatically renewing contracts with consumers. Several other states have adopted, or are considering the 
adoption of, consumer protection policies or legal precedents that purport to void or substantially limit the automatic renewal 
provisions of consumer contracts or free or discounted trial incentives, as well. Any failure, or perceived failure, by us to 
comply with any of these laws or regulations could result in litigation, damage to our reputation, lost business and proceedings 
or actions against us by governmental entities or others, which could impact our operating results. 

Compliance with new regulations or legislation or new interpretations of existing regulations or legislation could cause us 

to incur additional expenses, make it more difficult to renew subscriptions automatically, require us to display specific 
disclaimers, require us to obtain consent from users for certain activities, make it more difficult to attract new customers, 
require us to implement costly security or other measures before users can utilize our services, or otherwise require us to alter 
our business model, or cause us to divert resources and funds to address government or private investigatory or adversarial 
proceedings. Further, the law related to the liability of providers of online services for activities of their users is currently 
unsettled both within the United States and abroad. Claims may also be threatened against us for aiding and abetting, 
defamation, negligence, copyright or trademark infringement, or other reasons based on the nature and content of information 
that we collect or use, or to or from which we provide links or that may be posted online. Any of these outcomes could have a 
material adverse effect on our business, financial condition or results of operations. 

We collect, store, process and use personally identifiable information and other data, which subjects us to governmental 
regulation and other legal obligations related to privacy, information security and data protection. Any cybersecurity 
breaches or our actual or perceived failure to comply with such legal obligations by us, or by our third-party service 
providers or partners, could harm our business. 

We currently provide content licensing to customers in more than 150 countries and license content from contributors 
located in over 100 countries. In connection with providing content licensing, we collect, store, process and use our customers’ 
and contributors’ personally identifiable information and other data, and we rely on third parties that are not directly under our 
control to do so as well. We also collect, store, process and use our employees’ personally identifiable information and other 
data in connection with their employment. While we take measures intended to protect the security, integrity and confidentiality 
of the personal information and other sensitive information we collect, store or transmit, we cannot guarantee that inadvertent 
or unauthorized use or disclosure will not occur, or that third parties will not gain unauthorized access to this information. 
There have been a number of reported incidents where third-party service providers or partners have used software to access 
the personal data of their customers’ or partners’ customers for marketing and other purposes. While our privacy policies 
prohibit such activities, our third-party service providers or partners may engage in such activity without our knowledge or 
consent. If we or our third-party service providers or partners were to experience a cybersecurity incident, data breach or 
disruption, unauthorized access or failure of systems compromising our customers’, contributors’ or employees’ data, or if one 
of our third-party service providers or partners were to access our customers’ personal data without authorization, our brand 
and reputation could be adversely affected, use of our products could decrease, we could experience business interruption and 
we could be exposed to a risk of loss, litigation and regulatory proceedings. Depending on the nature of the information 
compromised in a cybersecurity incident, data breach or disruption or unauthorized access or failure of systems compromising 
our customers’, contributors’ or employees’ data, we may also have obligations to notify customers, contributors, employees or 
governmental bodies about the incident and we may need to provide some form of remedy and compensation for the 
individuals affected. Complying with these obligations could cause us to incur substantial costs, including compliance, crisis 
management and remediation costs, and receive negative publicity. While we maintain insurance coverage that is designed to 
address certain aspects of cyber risks, such insurance coverage may be insufficient to cover all losses or all types of claims that 
may arise in the event we experience a cybersecurity incident, data breach, disruption, unauthorized access or failure of 
systems. 

Regulatory scrutiny of privacy, data collection, use of data and data protection is intensifying both within the United 

States and globally. The personal information and other data we collect, store, process and use is increasingly subject to 
legislation and regulations in numerous jurisdictions around the world, especially in Europe. These laws often develop in ways 
we cannot predict and some laws may be in conflict with one another. This may significantly increase our cost of doing 
business, particularly as we expand our localization efforts. For example, GDPR, which came into effect in the E.U. in May 
2018 and superseded prior E.U. data protection legislation, imposes more stringent data protection requirements and provides 
for greater penalties for noncompliance. Further, the United Kingdom has initiated the formal process to leave the E.U., 
creating uncertainty with regard to the regulation of data protection in the United Kingdom. In particular, it is unclear how data 

22 
transfers to and from the United Kingdom will be regulated and whether or not the United Kingdom will receive an adequacy 
decision from the European Commission permitting cross-border data transfer prior to leaving the E.U. Additionally, although 
we are making use of the E.U. Standard Contractual Clauses with regard to the transfer of certain personal data to countries 
outside the European Economic Area (the “EEA”), some regulatory uncertainty remains surrounding the future of data transfers 
from the EEA to the United States. We also rely on the E.U.-U.S. and Swiss-U.S. Privacy Shield frameworks, respectively, that 
provide a mechanism for companies to legally transfer personal data from the E.U. and Switzerland to the U.S. However, these 
frameworks as well as other personal data transfer mechanisms face a number of legal challenges, both by regulators and 
private parties. Several other foreign jurisdictions, such as Brazil, where a General Data Privacy Law that imposes detailed 
rules for the collection, use, processing and storage of personal data in Brazil was signed into law in August 2018 and is 
scheduled to take effect in August 2020, and India, where in July 2018 a committee formed by the Indian government issued a 
report and draft data protection bill that was updated in December 2019 by the Ministry of Electronics and Information 
Technology, have adopted or are considering adopting new or updated comprehensive privacy legislation to offer additional 
data privacy protections for individuals. Although we are closely monitoring regulatory developments in this area, any actual or 
perceived failure by us to comply with any regulatory requirements or orders or other domestic or international privacy or 
consumer protection-related laws and regulations could result in proceedings or actions against us by governmental entities or 
others (e.g., class action litigation), subject us to significant penalties and negative publicity, require us to change our business 
practices, increase our costs and adversely affect our business. 

Data protection legislation is also becoming increasingly common in the United States at both the federal and state level. 
For example, in June 2018, the State of California enacted the California Consumer Privacy Act of 2018 (the “CCPA”), which 
came into effect on January 1, 2020. The CCPA requires, among other things, companies that collect personal information 
about California residents to make new disclosures to those residents about their data collection, use and sharing practices, 
allows residents to opt out of certain data sharing with third parties, and provides a new cause of action for data breaches. 
However, regulations from the California Attorney General have not been finalized, and it is expected that additional 
amendments to the CCPA will be introduced in 2020. It therefore remains unclear what, if any, modifications will be made to 
the CCPA or how it will be interpreted. Other states have also considered or are considering privacy laws similar to the CCPA. 
Additionally, the Federal Trade Commission and many state attorneys general are interpreting federal and state consumer 
protection laws to impose standards for the online collection, use, dissemination and security of data. The scope and 
interpretation of data privacy and cybersecurity regulations continues to evolve, and we believe that the adoption of 
increasingly restrictive regulations in this area is likely in the near future within the U.S. at both state and federal levels. The 
burdens imposed by the CCPA and other similar laws that may be enacted at the federal and state level may require us to 
modify our data processing practices and policies and to incur substantial costs in order to investigate, comply and defend 
against potential private class-action litigation. 

Further, we may be or become subject to data localization laws mandating that data collected in a foreign country be 
processed and stored only within that country. Russia adopted such a law in 2014, and, in 2018, India introduced a bill, which 
was updated in December 2019, requiring local storage of certain personal data of Indian data principals. Such data localization 
requirements may have cost implications for us, impact our ability to utilize the efficiencies and value of our global network, 
and could affect our strategy. Further, if other countries in which we have customers were to adopt data localization laws, we 
could be required to expand our data storage facilities there or build new ones in order to comply. The expenditure this would 
require, as well as costs of ongoing compliance, could harm our financial condition. 

Cybersecurity breaches and improper access to or disclosure of data or confidential information we maintain, or hacking or 
phishing attacks on our systems, could expose us to liability, protracted and costly litigation and damage our reputation. 

As a global technology business, we and our third-party service providers collect and maintain confidential information 

and personal data about our employees, customers, contributors and other third parties, in connection with marketplace-related 
processes on our websites and, in particular, in connection with processing and remitting payments to and from our customers 
and contributors, and we are therefore exposed to security and fraud-related risks, which are likely to become more challenging 
as we expand our operations. We also rely heavily on our networks, and on the networks of third-party service providers for the 
secure storage, processing and transmission of confidential and other information and generally to conduct our business. 
Although we maintain security features on our websites and utilize encryption and authentication technology, our cybersecurity 
measures may not detect or prevent all attempts, whether intentional or unintentional, to hack our systems, denial-of-service 
attacks, viruses, malicious software, break-ins, phishing attacks, ransomware, other social engineering attacks, cybersecurity 
breaches or other attacks and disruptions that may jeopardize our networks and the security of information stored in and 
transmitted by our networks and websites. 

23 
We use third-party service providers, including payment processors and co-location and cloud service vendors for our 

data centers and application hosting, to operate our business, and their security measures may not prevent cybersecurity 
incidents and other disruptions that may jeopardize their networks and the security of information stored in and transmitted by 
their networks. Some of the software and services that we use to operate our business, including our internal e-mail, payment 
processor and customer relationship management software, are also hosted by third parties. It is possible that our security 
measures or the security measures of our third-party service providers might be breached due to employee error, inadequate use 
of cybersecurity controls by customers, contributors or employees, malfeasance, system errors or vulnerabilities, or otherwise. 
Any such breach or unauthorized access could result in the loss of control of confidential information, disruption to our 
business operations and significant legal and financial exposure, as well as damage to our reputation, and a loss of confidence 
in the security of our products and services that could potentially have an adverse effect on our business. In addition, a 
significant cybersecurity breach or cyber-attack could result in payment networks prohibiting us from processing transactions 
on their networks. 

Although cybersecurity and the continued development and enhancement of the processes, practices and controls that are 

designed to protect our systems, computers, software, data and networks from attack, damage, disruption or unauthorized 
access are a high priority for us, because the techniques used to attack, damage, disrupt or obtain unauthorized access are 
constantly evolving in sophisticated ways to avoid detection and often are not recognized until launched against a target, our 
efforts may not be enough to anticipate or prevent a party from circumventing our security measures, or the security measures 
of our third-party service providers, and accessing and misusing the confidential information of our employees, customers and 
contributors. If an actual or perceived breach of our security occurs, the market perception of the effectiveness of our security 
measures could be harmed and we could lose users and customers. We may also be required to expend significant capital and 
other resources to protect against such cybersecurity incidents to alleviate problems caused by such incidents. While we 
continually work to safeguard our internal network systems and validate the security of our third-party providers, to mitigate 
these potential risks, including through information security policies and employee awareness and training, there is no 
assurance that such actions will be sufficient to prevent cyber-attacks or cybersecurity breaches. Any actual or perceived breach 
or the perceived threat of an attack or breach, could cause our customers, contributors and other third parties to cease doing 
business with us, or subject us to lawsuits, regulatory fines, criminal penalties, statutory damages, and other costs, including for 
provision of breach notices and credit monitoring to our customers, and other action or liability, and could lead to business 
interruption, any of which could harm our reputation, business, financial condition and results of operations. 

Action by governments to restrict access to, or operation of, our services or the content we distribute in their countries could 
substantially harm our reputation, business and financial results. 

Foreign governments, or internet service providers acting pursuant to foreign government policies or orders, of one or 
more countries may seek to limit content available through our e-commerce platform in their country, restrict access to our 
products and services from their country entirely, or impose other restrictions that may affect the accessibility of our services in 
their country for an extended period of time or indefinitely if our services, or the content we distribute, are deemed to be in 
violation of their local laws and regulations. For example, domestic internet service providers have previously blocked access 
to Shutterstock in China and other countries, such as Russia, have previously restricted access to specific content available 
from the Shutterstock platform. There are substantial uncertainties regarding interpretation of foreign laws and regulations that 
may limit content available through our platform and we may be forced to significantly change or discontinue our operations in 
such markets if we were to be found in violation of any new or existing law or regulation. If access to our services is restricted, 
in whole or in part, in one or more countries or our competitors can successfully penetrate geographic markets that we cannot 
access, our reputation among our customers, contributors and employees may be negatively impacted, our ability to retain or 
increase our contributor and customer base may be adversely affected, we may not be able to maintain or grow our revenue as 
anticipated, and our financial results could be adversely affected. 

Our operations may expose us to greater than anticipated income, non-income and transactional tax liabilities, which could 
harm our financial condition and results of operations. 

We have operations in various taxing jurisdictions in the United States and foreign countries, and there is a risk that the 
fiscal authorities in one or more jurisdictions may contend that our tax liabilities and/or obligation to remit transactional taxes 
could be greater relative to prior taxable periods and more than anticipated relative to future taxable periods. 

We believe our worldwide provision for taxes is reasonable, but our ultimate tax liability may differ from the amounts 
recorded in our financial statements and may materially adversely affect our financial results in the period or periods for which 
such determination is made. We have created reserves with respect to such tax liabilities where we believe it to be appropriate. 
However, there can be no assurance that our ultimate tax liability will not exceed the reserves that we have created. 

24 
In addition, tax law and regulatory changes in the U.S., E.U. and other jurisdictions, including tax law and regulatory 

changes that may be impacted as a result of tax policy recommendations from organizations such as the Organization for 
Economic Co-operation and Development (“OECD”) have and may continue to have an impact on our financial condition and 
results of operations. 

Specifically, the enactment of the TCJA has had a significant impact on our financial statements for 2017 and 2018, and 

we believe may potentially have a significant ongoing impact on our financial condition and results of operations in future 
years. Certain provisions of the TCJA are likely to undergo revisions (in some cases, certain changes are already specifically 
enumerated in the statute) or by their terms are set to expire on certain specified future dates, unless such provisions are further 
modified by subsequent legislation. There continue to be unresolved questions regarding how certain provisions of the TCJA 
are to be interpreted and implemented. Potential regulatory and/or legislative action to address questions that have arisen or 
may arise because of the TCJA as well as any potential changes in accounting standards for income taxes or related 
interpretations in response to the TCJA could cause uncertainty with respect to the ultimate impact of the TCJA on our tax 
provisions. 

 In response to the TCJA, several sovereign foreign jurisdictions, as well as administrative bodies such as the E.U. and the 

OECD, have expressed reservations and raised concerns about certain provisions, and it is possible that formal challenges or 
reactionary regulatory legislation may be instituted by one or more of such foreign authorities that could ultimately adversely 
affect us and/or negate or minimize some or all of the favorable impacts that we have or may derive from the TCJA. 

There is also heightened scrutiny by fiscal authorities in virtually every sovereign foreign jurisdiction on the potential 

taxation of e-commerce businesses. The OECD has issued guidelines, referred to as the Base Erosion and Profit Shifting 
project, or BEPS, to its member-nations aimed at encouraging broad-based legislative initiatives intended to prevent perceived 
base erosion transactions and income shifting in a tax-advantaged manner. Further, for the past several years, the OECD has 
had a specific focus on the taxation implications of e-commerce business, generally referred by the OECD as the “digital 
economy.” In the fourth quarter of 2019, the OECD released details on its proposed approach which would, among other 
changes, create a new right to tax certain “digital economy” income not necessarily based on traditional nexus concepts nor on 
the “arm’s length principle.” At this point, there is a lack of consensus agreement among the key members, specifically by the 
U.S., with the latest OECD proposal. The U.S. has expressed that it would generally support a solution along the lines proposed 
by the OECD only if the solution was in the form of a “safe-harbor” rather than a mandatory requirement. A failure to reach full 
consensus on an executable plan within the tight timeframe under which the OECD is operating could result in individual 
jurisdictions legislating digital tax provisions in an uncoordinated and unilateral manner, and further result in greater or even 
double taxation that companies may not have sufficient means to remedy. For example, a number of jurisdictions, including the 
UK, France and Italy, have already adopted or have formally proposed legislation to effect the taxation of certain e-commerce 
business based on differing criteria and metrics. Efforts to alleviate this increased tax burden will increase the cost of 
structuring and compliance as well as the cost of doing business internationally.  Any changes to the taxation of our 
international activities may increase our worldwide effective tax rate and adversely impact our financial position and results of 
operations. 

Further, the prospective taxation by multiple jurisdictions of e-commerce businesses could subject us to exposure to 

withholding, sales, VAT and/or other transaction taxes on our past and future transactions in such jurisdictions where we 
currently or in the future may be required to report taxable transactions. A successful assertion by any jurisdiction that we failed 
to pay such withholding, sales, VAT or other transaction taxes, or the imposition of new laws requiring the registration for, 
collection of, and payment of such taxes, could result in substantial tax liabilities related to past, current and future sales, create 
increased administrative burdens and costs, discourage customers from purchasing content from us, or otherwise substantially 
harm our business and results of operations. We are currently subject to and in the future may become subject to additional 
compliance requirements for certain of these taxes. Where appropriate, we have made accruals for these taxes, which are 
reflected in our consolidated financial statements.  Changes in the estimates or assumptions underlying these accruals could 
have an adverse impact on our financial condition in the future. 

Lastly, in June 2018, the Supreme Court of the United States (the “Supreme Court”) issued its decision in the matter of 

South Dakota v. Wayfair, Inc. This decision effectively reversed the 25-year-old “physical presence doctrine” previously 
established by the Supreme Court in Quill Corp. v. North Dakota, which required a minimum level of physical presence within 
a state before the state could impose an obligation to register and remit sales tax on revenue derived within that state. Since the 
decision, a number of states have enacted sales tax enabling legislation which has had the effect of significantly expanding the 
liability of e-commerce companies to register, collect and remit state sales taxes from customers. We are in the process of 
registering for, and collecting sales tax in a number of states. We are in the process of determining how and when our collection 
practices will need to change in the relevant states and have already registered for and are collecting sales tax in several states. 
We are also evaluating the impact, if any, of the imposition of sales tax on customer demand for our products, or our realized 
revenue. However, this decision has, and will continue to, significantly increase the effort, resources and costs associated with 
the collection and compliance burden. 

25 
Failure to protect our intellectual property could substantially harm our business and operating results. 

We regard our patents, trade secrets, trademarks, copyrights and our other intellectual property rights as critical to our 

success. We rely on trademark, copyright and patent law, trade secret protection, and non-disclosure agreements and other 
contractual restrictions to protect our proprietary rights. We have registered “Shutterstock”, “Offset”, “Bigstock”, 
“PremiumBeat,” “Rex Features” and “Shutterstock Editor” and associated logos and other marks as trademarks in the United 
States and other jurisdictions and we are the registered owner of the shutterstock.com, bigstock.com, offset.com, 
premiumbeat.com and rexfeatures.com internet domain names and various other related domain names. Effective intellectual 
property protection for our trademarks and domain names may not be available or practical in every country in which we 
operate or intend to operate. 

Despite our efforts to protect our intellectual property rights and trade secrets, unauthorized parties may attempt to copy 

aspects of our intellectual property, trade secrets and other confidential information, or adopt domain names, trademarks or 
service names confusingly similar to ours. In order to protect our trade secrets and other confidential information, we rely in 
part on confidentiality agreements with our employees, consultants and third parties with which we have relationships. These 
agreements may not effectively prevent disclosure of trade secrets and other confidential information and may not provide an 
adequate remedy in the event of misappropriation of trade secrets or any unauthorized disclosure of trade secrets or other 
confidential information. 

Policing our intellectual property rights is difficult, costly and may not always be effective. Litigation or proceedings to 

enforce our intellectual property rights, to protect our patent rights, copyrights, trademarks, trade secrets and domain names and 
to determine the validity and scope of the proprietary rights of others is and will be necessary to enforce our intellectual 
property rights. The monitoring and protection of our intellectual property rights may become more difficult, costly and time 
consuming as we continue to expand internationally, particularly in certain markets, such as China and certain other developing 
countries in Asia, in which legal protection of intellectual property rights is less robust than in the United States and Europe. 
Our efforts to enforce or protect our proprietary rights may be ineffective and could result in substantial costs and diversion of 
resources and management time, each of which could substantially harm our operating results. 

Much of the software and technologies used to provide our services incorporate, or have been developed with, “open 
source” software, which may restrict how we use or distribute our services or require that we publicly release certain 
portions of our source code. 

Much of the software and technologies used to provide our services incorporate, or have been developed with, “open 

source” software. Such “open source” software may be subject to third-party licenses that impose restrictions on our software 
and services. Examples of “open source” licenses include the GNU General Public License and GNU Lesser General Public 
License. Such open source licenses typically require that source code subject to the license be made available to the public and 
that any modifications or derivative works to open source software continue to be licensed under open source licenses. Few 
courts have interpreted open source licenses, and the way these licenses may be interpreted and enforced is therefore subject to 
some uncertainty. If portions of our proprietary technology are determined to be subject to an open source license, we could be 
required to publicly release portions of our source code, re-engineer all or a portion of our technologies, or otherwise be limited 
in the licensing of our technologies, each of which could reduce or eliminate the value of our services and technologies and 
materially and adversely affect our ability to sustain and grow our business. If an author or other third-party that distributes 
open source software were to allege that we had not complied with the conditions of one or more of these licenses, we could be 
required to incur significant legal expenses defending against such allegations and could be subject to significant damages, 
enjoined from the sale of our services that contained the open source software and required to comply with the foregoing 
conditions, which could disrupt the distribution and sale of some of our services. 

Our operating results may fluctuate, which could cause our results to fall short of expectations and our stock price to 
decline. 

Our revenue and operating results could vary significantly from quarter to quarter and year to year due to a variety of 
factors, many of which are outside our control. As a result, comparing our operating results on a period to period basis may not 
be meaningful. In addition to other risk factors discussed in this “Risk Factors” section, factors that may contribute to the 
variability of our quarterly and annual results include: 

•   our ability to retain our current customers and to attract new customers and contributors; 

•   our ability to provide new and relevant content to our customers; 

•   our ability to effectively manage our growth; 

•  

the effects of increased competition on our business; 

•   our ability to keep pace with changes in technology or our competitors; 

26 
•  

•  

•  

changes in our pricing policies or the pricing policies of our competitors; 

interruptions in service, whether or not we are responsible for such interruptions, and any related impact on our 
reputation and brand; 

costs associated with defending any litigation or other claims, including those related to our indemnification of 
our customers; 

•   our ability to pursue, and the timing of, entry into new geographies or markets and, if pursued, our management of 

such expansion; 

•  

•  

•  

the impact of general economic conditions on our revenue and expenses; 

changes in government regulation affecting our business; and 

costs related to potential acquisitions of technology or businesses. 

Because of these risks and others, it is possible that our future results may be below our expectations and the expectations 

of analysts and investors. In such an event, the price of our common stock may decline significantly. 

If we do not successfully make, integrate and maintain acquisitions and investments, our business could be adversely 
impacted. 

We have acquired, invested in and entered into strategic relationships with companies, and we may acquire, invest in or 

enter into strategic relationships with additional companies to complement our existing business and the breadth of our 
offerings. These transactions are inherently risky and expose us to risks which include: 

•   disruption of our ongoing business, including diverting management’s attention from existing businesses and 

operations;  

•  

risks inherent in launching or acquiring new products or extending our existing platform, particularly in market 
segments or geographies where we have limited or no experience; 

•   difficulties integrating acquired technology and assets, including content collections, into our systems and 

offerings;  

•  

risks associated with any acquired liabilities; 

•   difficulties integrating personnel; 

•  

information security vulnerabilities; 

•   difficulties integrating accounting, financial reporting, management, infrastructure and information security, 

human resources and other administrative and operational systems; 

•   potential impairment resulting from the recording of goodwill and intangible assets that are subject to 

impairment testing;  

•  

•  

the potential damage to employee, customer, contributor and other supplier relationships;  

additional exposure to economic, political and social risks related to geographies where we have limited or no 
experience; and 

•   other unknown liabilities. 

Future acquisitions or investments could also result in potential dilutive issuances of equity securities, use of significant 
cash balances or the incurrence of debt, any of which could adversely affect our stock price, financial condition and results of 
operations. Further, our acquisitions or investments could result in significant impairments related to goodwill and amortization 
expenses related to other intangible assets and exposure to undisclosed or potential liabilities of the acquired companies. To the 
extent that the goodwill arising from the acquisitions carried on the financial statements does not pass a goodwill 
impairment test, excess goodwill will be impaired and will reduce future earnings. 

Additionally, companies with which we have strategic relationships, including those we have invested in, may not be 

successful, may have interests that are different from ours which may result in conflicting views as to the conduct of ongoing 
business or may pivot or shift their business model. In the event that these companies do not succeed in their operating plans or 
shift their priorities, or we have a disagreement as to the management or conduct of the business and/or relationship, which we 
cannot resolve, we may lose the value of any investment in these companies and be forced to record impairment charges. 

27 
We cannot make assurances that our investments will be successful. If we fail to effectively integrate the companies we 
acquire, invest in or enter into strategic relationships with, we may not realize the benefits expected from the transaction and 
our business may be harmed. 

We rely on highly skilled personnel and if we are unable to retain and motivate key personnel, attract qualified personnel, 
integrate new members of our management team or maintain our corporate culture, we may not be able to grow effectively. 

We are highly dependent on the continued service and performance of our senior management team as well as key 

personnel. We believe that the successful performance of our senior management team and key personnel is critical to 
managing our operations and supporting our growth. Further, many of our technologies and systems are custom-made for our 
business by our personnel. The loss of any key engineering, product development, marketing or sales personnel and our 
inability to implement a succession plan or find suitable replacements for any of these individuals could disrupt our operations 
and have an adverse effect on our business. 

Our continued and future success is also dependent, in part, on our ability to identify, attract, retain and motivate highly 

skilled technical, managerial, product development, marketing, content operations and customer service personnel and to 
preserve the key aspects of our corporate culture. Competition for qualified personnel is intense in our industry and we may be 
unsuccessful in offering competitive compensation packages to attract and retain personnel. Further, we believe that a critical 
contributor to our success and to our recruiting efforts has been our corporate culture, which we believe fosters innovation, 
creativity, and teamwork. As we continue to pursue growth and expansion of our operations globally, we may not be able to 
maintain our corporate culture, which could impact our ability to attract and retain personnel. Among other factors, we are 
limited in our ability to recruit internationally by restrictive domestic immigration laws. Changes to immigration policies in the 
U.S. and other key jurisdictions that restrain the flow of technical and professional talent may inhibit our ability to adequately 
recruit and retain key employees. The failure to successfully recruit and hire key personnel or the loss of any key personnel 
could have a significant impact on our operations and growth. 

We may be exposed to risks related to our use of independent contractors. 

We rely on independent third parties to provide certain services for our Company. The state of the law regarding 
independent contractor status varies from jurisdiction to jurisdiction and is subject to change based on court decisions and 
regulation. For example, on April 30, 2018, the California Supreme Court adopted a new standard for determining whether a 
company “employs” or is the “employer” for purposes of the California Wage Orders in its decision in the Dynamex Operations 
West, Inc. v. Superior Court case. This standard was expanded and codified in California via Assembly Bill 5, which was signed 
into law in September 2019 and became effective as of January 1, 2020. The Dynamex decision and Assembly Bill 5 altered the 
analysis of whether an individual, who is classified by a hiring entity as an independent contractor in California, has been 
properly classified as an independent contractor. Under the new test, an individual is considered an employee under the 
California Wage Orders unless the hiring entity establishes three criteria: (i) the worker is free from the control and direction of 
the hiring entity in connection with the performance of the work, both under the contract for the performance of such work and 
in fact; (ii) the worker performs work that is outside the usual course of the hiring entity’s business; and (iii) the worker is 
customarily engaged in an independently established trade, occupation, or business of the same nature as the work performed 
for the hiring entity. In addition, independent workers have been the subject of widespread national discussion and it is possible 
that other jurisdictions may enact laws similar to Assembly Bill 5 or that otherwise impact our business and our relationships 
with independent third parties. As a result, there is significant uncertainty regarding the future of the worker classification 
regulatory landscape. 

From time to time, we may be involved in lawsuits and claims that assert that certain independent contractors should be 
classified as our employees. Adverse determinations regarding the status of any of our independent contractors could, among 
other things, entitle such individuals to the reimbursement of certain expenses and to the benefit of wage-and-hour laws, and 
could result in the Company being liable for income taxes, employment and withholding taxes and benefits for such 
individuals. Any such adverse determination could result in a material reduction of the number of subcontractors we can use for 
our business or significantly increase our costs to serve our customers, which could adversely affect our business, financial 
condition and results of operations. 

The impact of worldwide economic, political and social conditions, including effects on advertising and marketing budgets, 
may adversely affect our business and operating results. 

Global economic, political and social conditions can affect the business of our customers and the markets they serve, as 
well as disrupt the business of our vendors, third-party resellers and strategic partners. Numerous external forces beyond our 
control, including generally weak or uncertain economic conditions, negative or uncertain political climates, changes in 
government and election results in the United States and other jurisdictions in which we operate and global health epidemics, 
could adversely affect our financial condition. Particularly, our financial condition is affected by worldwide economic 
conditions and their impact on advertising spending. Expenditures by advertisers generally tend to reflect overall economic 

28 
conditions, and to the extent that the economy stagnates as a result of macro conditions, companies may reduce their spending 
on advertising and marketing, and thus the use of our platform. This could have a serious adverse impact on our business. To 
the extent that overall economic conditions reduce spending on advertising and marketing activities, our ability to retain current 
and obtain new customers could be hindered, which could reduce our revenue and negatively impact our business. In addition, 
if we are unable to successfully anticipate changing economic, political and social conditions, we may be unable to effectively 
plan for and respond to those changes and our business could be negatively affected. 

Further, economic, political and social macro developments in the United States, Europe, and Asia could negatively affect 

our ability to conduct business in those territories. Financial difficulties experienced by our customers, third-party resellers, 
vendors and strategic partners due to economic volatility or unfavorable changes could result in these companies scaling back 
operations, exiting businesses, merging with other businesses or filing for bankruptcy protection and potentially ceasing 
operations, all of which could adversely affect our business, financial condition and results of operations. 

The non-payment or late payments of amounts due to us from certain customers may negatively impact our financial 
condition. 

Our revenue generated through sales to enterprise customers represented approximately 40% of our total revenue for the 
year ended December 31, 2019 and approximately 41% of our total revenue for the year ended December 31, 2018. A portion 
of these customers typically purchase our products on payment terms, and therefore we assume a credit risk for non-payment in 
the ordinary course of business. Further, in certain jurisdictions, we contract with third-party resellers that may collect payment 
from customers and remit such payment to us. Therefore, we are subject to the third-party resellers’ ability to collect and remit 
payment to us. We evaluate the credit-worthiness of new customers and resellers and perform ongoing financial condition 
evaluations of our existing customers and resellers; however, there can be no assurance that our allowances for uncollected 
accounts receivable balances will be sufficient. As of December 31, 2019, our allowance for doubtful accounts was $3.6 
million. If the volume of sales to enterprise customers grows, we expect to increase our allowance for doubtful accounts 
primarily as the result of changes in the volume of sales to customers who pay on payment terms or through resellers. 

We are subject to payment-related risks that may result in higher operating costs or the inability to process payments, either 
of which could harm our financial condition and results of operations. 

We accept payments using a variety of methods, including credit cards and debit cards. As we offer new payment options 
to consumers, we may be subject to additional regulations, compliance requirements and fraud. For certain payment methods, 
including credit and debit cards, we pay interchange and other fees, which may increase over time and raise our operating costs 
and lower profitability. We rely on third parties to provide payment processing services, including the processing of credit cards 
and debit cards, and it could disrupt our business if these companies became unwilling or unable to provide these services to us, 
including if they were to suffer a cyberattack or security incident. We are also subject to payment card association operating 
rules, certification requirements and rules governing electronic funds transfers, which could change or be reinterpreted to make 
it difficult or impossible for us to comply. If we fail to comply with these rules or requirements, we may be subject to fines and 
higher transaction fees and lose our ability to accept credit and debit card payments from consumers or facilitate other types of 
online payments. Under current credit card practices, we are liable for fraudulent credit card transactions because we do not 
obtain cardholders’ signatures. We do not currently carry insurance against this risk. Although we have historically experienced 
minimal impact to our financial statements from credit card fraud, we may experience expense as a result of our failure to 
adequately control fraudulent credit. 

We are also subject to, or voluntarily comply with, several other laws and regulations relating to money laundering, 

international money transfers, privacy and information security and electronic fund transfers. If we were found to be in 
violation of applicable laws or regulations, we could be subject to civil and criminal penalties or forced to cease our operations. 

If our goodwill or intangible assets become impaired, we may be required to record a significant charge to earnings. 

We review our goodwill for impairment annually as of October 1st, or more frequently if and when events or changes in 

circumstances indicate that an impairment may exist, such as a decline in stock price and market capitalization. If such 
goodwill or intangible assets are deemed to be impaired, an impairment loss equal to the amount by which the carrying amount 
exceeds the fair value of the assets would be recognized. We may be required to record a significant charge in our financial 
statements during the period in which any impairment of our goodwill or intangible assets is determined, which would 
negatively affect our results of operations. 

29 
Catastrophic events or other interruptions or failures of our information technology systems could hurt our ability to 
effectively provide our products and services, which could damage our reputation and harm our operating results. 

Our computers and other technological systems, as well as our data centers and the computers, systems and data centers 

of our third-party service providers, could be damaged or interrupted by fire, flood, power loss, telecommunications failure, 
earthquakes, acts of war or terrorism, acts of God, computer viruses, physical or electronic break-ins and other similar events or 
disruptions. Our principal executive offices are located in New York City, a region that has experienced acts of terrorism in the 
past. Any one of these events could cause system interruption, delays and loss of critical data and could prevent our websites, e-
commerce platform and infrastructure from functioning effectively, if at all. Our systems may not be adequately designed with 
the necessary reliability and redundancy to avoid performance delays or outages. Any insufficiency in our redundancy or 
disaster recovery capabilities could make our products and service offerings less attractive, subject us to liability and could be 
harmful to our business. In addition, we may have inadequate insurance coverage to compensate for any related loss. Any of 
these events could damage our reputation and cause a material adverse effect on our financial condition. 

We may need to raise additional capital in the future and may be unable to do so on acceptable terms or at all. 

We evaluate our capital allocation strategy on an ongoing basis and make investments to support our business growth. In 

the future, we may require additional funds to respond to business needs, opportunities and challenges, including the need to 
develop new features or functions of our platform, improve our operating infrastructure or acquire complementary businesses, 
personnel and technologies, or develop and carry out a response to unforeseen circumstances. Our ability to obtain additional 
capital, if and when required, will depend on our business plans, investor demand, our operating performance, the condition of 
the capital markets, and other factors. If we raise additional funds through the issuance of equity, equity-linked or convertible 
debt securities, our existing stockholders could suffer significant dilution, and any new equity securities we issue could have 
rights, preferences and privileges superior to those of holders of our common stock. Any debt financing we secure in the future 
could involve restrictive covenants relating to our capital raising activities and other financial and operational matters, which 
may make it more difficult for us to obtain additional capital and to pursue business opportunities, including potential 
acquisitions. If we are unable to obtain additional capital when required, or are unable to obtain additional capital on 
satisfactory terms, our ability to continue to support our business growth or to respond to business opportunities, challenges, or 
unforeseen circumstances could be adversely affected, and our business may be harmed. 

Risks Related to Ownership of Our Common Stock 

Our stock price has been and will likely continue to be volatile. 

The trading price of our common stock has fluctuated and may continue to fluctuate substantially. Since 2015, the 

reported high and low sales prices per share of our common stock have ranged from $25.44 to $74.30 through February 7, 
2020. These fluctuations could cause our stockholders to lose all or part of their investment in our common stock since they 
may be unable to sell their shares at or above the price at which they purchased such shares. 

The trading price of our common stock depends on a number of factors, including those described in this “Risk Factors” 
section, many of which are beyond our control and may not be related to our operating performance. Factors that could cause 
fluctuations in the trading price of our common stock include, but are not limited to, the following: 

•  

•  

•  

•  

•  

•  

•  

changes in projected operational and financial results; 

announcements about our share repurchase program, including purchases or the suspension of purchases under the 
program; 

issuance of new or updated research or reports by securities analysts; 

the use by investors or analysts of third-party data regarding our business that may not reflect our actual 
performance; 

fluctuations in the valuation of companies perceived by investors or analysts to be comparable to us; 

the financial guidance we may provide to the public, any changes in such guidance, or our failure to meet such 
guidance; 

a reduction in the amount of cash dividends on our common stock, the suspension of those dividends or a failure 
to meet market expectations regarding dividends; 

•  

additions or departures of key senior management; 

•   our capital allocation strategy; 

•  

fluctuations in the trading volume of our common stock;  

30 
•  

limited “public float” in the hands of a small number of investors whose sales (or lack of sales) could result in 
positive or negative pricing pressure on the market price for our common stock; and 

•   general economic and market conditions. 

Furthermore, the stock market has experienced extreme price and volume fluctuations that have affected and continue to 

affect the market prices of equity securities of many companies. These fluctuations often have been unrelated or 
disproportionate to the operating performance of those companies. These broad market and industry fluctuations, as well as 
general economic, political and market conditions such as recessions, interest rate changes or international currency 
fluctuations, may negatively impact the market price of our common stock. In the past, certain companies that have 
experienced volatility in the market price of their common stock have been subject to securities class action litigation. We may 
be the target of this type of litigation in the future. Securities litigation against us could result in substantial costs and divert our 
management’s attention from other business concerns, which could seriously harm our business. 

Jonathan Oringer, our founder, chairman and chief executive officer, owns and controls approximately 45.5% of our 
outstanding shares of common stock, and his ownership percentage may increase, including as a result of any share 
repurchases pursuant to our share repurchase program. This concentration of ownership may have an effect on matters 
requiring the approval of our stockholders, including elections to our board of directors and transactions that are otherwise 
favorable to our stockholders. 

As of February 7, 2020, Jonathan Oringer, our founder, chairman and chief executive officer, and our largest stockholder, 
owned approximately 45.5% of our outstanding shares of common stock. This concentration of ownership may delay, deter or 
prevent a change in control, and may make some transactions more difficult or impossible to complete without the support of 
Mr. Oringer, regardless of the impact of such transaction on our other stockholders. Additionally, Mr. Oringer has significant 
influence over management and major strategic investments as a result of his position as chief executive officer, and is 
expected to maintain significant influence over such matters upon his appointment to executive chairman. 

Furthermore, if we purchase additional shares pursuant to our share repurchase program, Mr. Oringer’s ownership 
percentage would increase, and, depending on the magnitude of our repurchases and other factors impacting dilution, could 
result in his owning a majority of the outstanding shares of our common stock. If Mr. Oringer were to own a majority of the 
outstanding shares of our common stock, he would have the ability to control the outcome of certain matters requiring 
stockholder approval, including the election and removal of our directors and significant corporate transactions. This could also 
trigger certain change in control provisions in our employment agreements and agreements relating to certain outstanding 
equity awards. 

Purchases of shares of our common stock pursuant to our share repurchase program may affect the value of our common 
stock, and there can be no assurance that our share repurchase program will enhance stockholder value. 

Pursuant to our share repurchase program which was publicly announced in November 2015, we were authorized to 
repurchase up to $100 million of our outstanding common stock. In February 2017, our Board authorized us to repurchase up to 
an additional $100 million of our outstanding common stock. We had approximately $100 million of remaining authorization 
for purchases under the share repurchase program as of December 31, 2019 and February 7, 2020. The timing and amount of 
any share repurchases will be determined based on market conditions, share price and other factors and we may not repurchase 
any shares under this authorization. This activity could increase (or reduce the size of any decrease in) the market price of our 
common stock at the time of such repurchases. Our board has the right to amend or suspend the share repurchase program at 
any time or terminate the share repurchase program upon a determination that termination would be in our best interests. 
Additionally, repurchases under our share repurchase program have diminished and would continue to diminish our cash 
reserves, which could impact our ability to pursue possible strategic opportunities and acquisitions and could result in lower 
overall returns on our cash balances. There can be no assurance that any share repurchases will enhance stockholder value, as 
the market price of our common stock may nevertheless decline. 

If securities or industry analysts do not publish or cease publishing research or reports about us, our business or our 
market, or if they change their recommendations regarding our stock adversely, our stock price and trading volume could 
decline. 

The trading market for our common stock is likely to be influenced by the reports that industry or securities analysts 
publish about us, our business, our market or our competitors. If any of the analysts who cover us change their recommendation 
regarding our stock adversely, or provide more favorable relative recommendations about our competitors, our stock price 
would likely decline. If any analyst who covers us were to cease coverage of us or fail to regularly publish reports on us, we 
could lose visibility in the financial markets, which in turn could cause our stock price or trading volume to decline. 

31 
Future sales of our common stock in the public market could cause our share price to decline. 

Sales of a substantial number of shares of our common stock in the public market, or the perception that such sales could 
occur, could adversely affect the market price of our common stock and may make it more difficult for our stockholders to sell 
their common stock at a time and price that they deem appropriate. 

As of February 7, 2020, we had 35,504,867 shares of common stock outstanding. All shares of our common stock are 

freely transferable without restriction or registration under the Securities Act, except for shares held by our “affiliates,” which 
remain subject to the restrictions set forth in Rule 144 under the Securities Act. 

We filed a registration statement on Form S-8 under the Securities Act covering shares of common stock issuable 

pursuant to options and shares reserved for future issuance under our 2012 Omnibus Equity Incentive Plan and our 2012 
Employee Stock Purchase Plan. Shares issued pursuant to such options and plans can be freely sold in the public market upon 
issuance and vesting, subject to the terms of the award agreements delivered under such plans, unless they are held by 
“affiliates,” as that term is defined in Rule 144 of the Securities Act. 

We may also issue our shares of common stock or securities convertible into our common stock from time to time in 
connection with a financing, acquisition, investment or otherwise. Any such issuance could result in substantial dilution to our 
existing stockholders and cause the trading price of our common stock to decline. 

Anti-takeover provisions in our charter documents and Delaware law could discourage, delay or prevent a change in control 
of our Company and may affect the trading price of our common stock. 

Our amended and restated certificate of incorporation and bylaws contain provisions that could have the effect of 

rendering more difficult or discouraging an acquisition deemed undesirable by our board of directors. Our corporate 
governance documents include provisions that: 

•  

•  

•  

•  

•  

•  

•  

authorize blank check preferred stock, which could be issued with voting, liquidation, dividend and other rights 
superior to our common stock; 

limit the liability of, and provide indemnification to, our directors and officers; 

limit the ability of our stockholders to call and bring business before special meetings and to take action by 
written consent in lieu of a meeting; 

require advance notice of stockholder proposals and the nomination of candidates for election to our board of 
directors; 

establish a classified board of directors, as a result of which the successors to the directors whose terms have 
expired will be elected to serve from the time of election and qualification until the third annual meeting 
following their election; 

require that directors only be removed from office for cause; and 

limit the determination of the number of directors on our board and the filling of vacancies or newly created seats 
on the board to our board of directors then in office. 

As a Delaware corporation, we are also subject to provisions of Delaware law, including Section 203 of the Delaware 

General Corporation Law, which prevents some stockholders holding more than 15% of our outstanding common stock from 
engaging in certain business combinations without the prior approval of our board of directors and, in certain cases, the vote of 
two-thirds of the shares not held by such stockholder. 

These provisions of our charter documents and Delaware law, alone or together, could delay or deter hostile takeovers and 

changes in control or changes in our management. Any provision of our amended and restated certificate of incorporation or 
bylaws or Delaware law that has the effect of delaying or deterring a change in control could limit the opportunity for our 
stockholders to receive a premium for their shares of our common stock. Even in the absence of a takeover attempt, the 
existence of these provisions may adversely affect the prevailing market price of our common stock if they are viewed as 
discouraging takeover attempts in the future. 

32 
There can be no assurance that we will declare dividends in the future. 

Our Board of Directors has approved the initiation of a quarterly cash dividend, with an initial quarterly dividend to be 

paid in the first quarter of 2020. However, we are not required to declare dividends. 

Any future dividend payments will be within the discretion of our Board of Directors and will depend on, among other 

things, our future financial condition, results of operations, capital requirements, capital expenditure requirements, contractual 
restrictions, anticipated cash needs, business prospects, provisions of applicable law and other factors that our Board of 
Directors may deem relevant. We may not have sufficient liquidity in the future to pay dividends on our common stock. As a 
result, in the future, we may not choose or be able to declare or pay a cash dividend, and we may not achieve an annual 
dividend rate in any particular amount. In such event, the return, if any, on any investment in our common stock could depend 
solely on an increase, if any, in the market value of our common stock. 

The reduction or elimination of our cash dividend program could adversely affect the market price of our common stock. 

We have incurred and expect to continue to incur increased costs and our management will continue to face increased 
demands as a result of continuously improving our operations as a public company. 

We have incurred and expect to continue to incur significant legal, tax, insurance, accounting and other expenses as a 
result of conducting our operations as a public company. For example, we have continued to upgrade our financial and business 
processing applications to accommodate the increased volume of products and transactions resulting from our growth to date. If 
we experience delays or difficulties in implementing these systems, or if we otherwise do not effectively manage our growth, 
we may not be able to execute on our business plan, respond to competitive pressures, take advantage of market opportunities, 
or satisfy customer requirements, among other things. 

In addition, changing laws, regulations and standards relating to corporate governance and public disclosure, including 
the Sarbanes-Oxley Act of 2002, or the Sarbanes-Oxley Act, the Dodd-Frank Act and related regulations implemented by the 
SEC and the stock exchanges are creating uncertainty for public companies, increasing legal and financial compliance costs 
and making some activities more time-consuming. We are currently evaluating and monitoring developments with respect to 
new and proposed rules and cannot predict or estimate the amount of additional costs we may incur or the timing of such costs. 
These laws, regulations and standards are subject to varying interpretations, in many cases due to their lack of specificity, and, 
as a result, their application in practice may evolve over time as new guidance is provided by regulatory and governing bodies. 
Further, there may be uncertainty regarding the implementation of these laws due to changes in the political climate and other 
factors. Our compliance with Section 404 of the Sarbanes-Oxley Act has required and will continue to require that we incur 
substantial accounting expense and expend significant management efforts. We have incurred and expect to continue to incur 
costs to obtain directors’ and officers’ insurance as a result of operating as a public company, as well as additional costs 
necessitated by compliance matters and ongoing revisions to disclosure and governance standards. 

Also, the TCJA amended Section 162(m) of the U.S. federal income tax code (“Section 162(m)”), which provides that 

public companies are not entitled to a tax deduction for individual compensation over $1 million that is paid to certain 
executive officers. Prior to the amendment under the TCJA, Section 162(m) provided an exception to the deductibility 
limitations for “performance-based compensation” that met certain requirements. As amended, beginning in 2018, except for 
certain grandfathered arrangements in place prior to November 2, 2017 under the amendment’s transition rules, Section 162(m) 
no longer includes an exception to the limitations for “performance-based compensation” and expands the group of executive 
officers covered by the limitation. Regulations were recently proposed to provide additional guidance regarding how the 
grandfathering rules are to be implemented. There can be no assurance that the evolving interpretation of the grandfathering 
rules will not impact whether certain cash and equity-based compensation awards granted to our executive officers prior to 
November 2, 2017 are exempt from the Section 162(m) deduction limitations. In addition, current and future compensation we 
provide to our executive officers that is not otherwise covered by the grandfathering rules, will be subject to the deduction 
limitation rules of Section 162(m) in 2018 and going forward and will result in an adverse income tax consequence to the 
Company. 

These and other increased costs associated with operating as a public company may decrease our net income or increase 
our net loss and may cause us to reduce costs in other areas of our business or increase the prices of our products or services to 
offset the effect of such increased costs. Additionally, if these requirements divert our management’s attention from other 
business concerns, they could have a material adverse effect on our business, financial condition and results of operations. 

33 
If we fail to maintain an effective system of internal control over financial reporting, we may not be able to report our 
financial results accurately or in a timely fashion, and we may not be able to prevent fraud; in such case, our stockholders 
could lose confidence in our financial reporting, which would harm our business and could negatively impact the price of 
our stock. 

As a public company, we operate in an increasingly demanding regulatory environment, which requires us to comply with 

the Sarbanes-Oxley Act, and the related rules and regulations of the SEC, expanded disclosure requirements, accelerated 
reporting requirements and more complex accounting rules. Company responsibilities required by the Sarbanes-Oxley Act 
include establishing and maintaining corporate oversight and adequate internal control over financial reporting and disclosure 
controls and procedures. Effective internal control is necessary for us to provide reliable, timely financial reports and prevent 
fraud. 

Our testing of our internal controls, or the testing by our independent registered public accounting firm, may reveal 

deficiencies in our internal control over financial reporting that we would be required to remediate in a timely manner to be 
able to comply with the requirements of Section 404 of the Sarbanes-Oxley Act each year. If we are not able to comply with the 
requirements of Section 404 of the Sarbanes-Oxley Act in a timely manner each year, we could be subject to sanctions or 
investigations by the SEC, the New York Stock Exchange or other regulatory authorities which would require additional 
financial and management resources and could adversely affect the market price of our common stock. Furthermore, if we 
cannot provide reliable financial reports or prevent fraud, our business and results of operations could be harmed and investors 
could lose confidence in our reported financial information. 

Item 1B.    Unresolved Staff Comments. 

None. 

Item 2.    Properties. 

Our corporate headquarters and principal office is located in New York, New York, where we lease approximately 

103,000 square feet of office space under a lease agreement, as amended, that expires in 2029. Additionally, we have other 
office facilities in the United States and abroad related to, among other things, sales and marketing support, technology services 
and customer service under operating lease agreements that expire on various dates during the period from 2020 through 2029. 
We do not have any material capital lease obligations, and our property, equipment and software have been purchased with 
cash. 

We believe that our existing facilities are adequate for our current needs and that suitable additional or alternative space 

will be available on commercially reasonable terms to meet our future needs. 

For additional information regarding obligations under operating leases, see Note 15 of the Notes to Consolidated 

Financial Statements included in Part II, Item 8 of this Annual Report on Form 10-K. 

Item 3.    Legal Proceedings. 

Although we are not currently a party to any material active litigation, from time to time, third parties assert claims 
against us regarding intellectual property rights, employment matters, privacy issues and other matters arising during the 
ordinary course of business. Although we cannot be certain of the outcome of any litigation or the disposition of any claims, 
nor the amount of damages and exposure, if any, that we could incur, we currently believe that the final disposition of all 
existing matters will not have a material adverse effect on our business, results of operations, financial condition or cash flows. 
In addition, in the ordinary course of our business, we are also subject to periodic threats of lawsuits, investigations and claims. 
Regardless of the outcome, litigation can have an adverse impact on us because of defense and settlement costs, diversion of 
management resources and other factors. 

Item 4.    Mine Safety Disclosures 

Not applicable. 

34 
 
PART II 

Item 5.    Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 
Securities. 

Market Information 

Our common stock is listed on the New York Stock Exchange, or the NYSE, under the symbol “SSTK.” 

Stockholders 

As of February 7, 2020, there were 3 holders of record of our common stock. Because many of our shares of common 

stock are held by brokers and other institutions on behalf of stockholders, this number is not indicative of the total number of 
stockholders represented by these stockholders of record. 

Unregistered Sales of Equity Securities 

We did not sell any unregistered equity securities during the three months ended December 31, 2019. 

Dividend Policy 

Historically, the Company did not pay regular quarterly dividends on its Common Stock. 

On August 1, 2018, the Company’s Board of Directors declared a Special Dividend of $3.00 per share, which was paid on 

August 29, 2018 to stockholders of record at the close of business on August 15, 2018. The aggregate payment made in 
connection with the Special Dividend was $104.9 million. 

On February 11, 2020, our Board of Directors declared a quarterly cash dividend of $0.17 per share of outstanding 
common stock, payable on March 19, 2020 to stockholders of record at the close of business on March 5, 2020. We currently 
expect to continue to pay comparable cash dividends on a quarterly basis in the future. Future declaration of dividends are 
subject to the final determination of our Board of Directors, and will be based on our future financial condition, results of 
operations, capital requirements, capital expenditure requirements, contractual restrictions, anticipated cash needs, business 
prospects, provisions of applicable law and other factors our Board of Directors may deem relevant. The dividend policy may 
be suspended or canceled at the discretion of our Board of Directors at any time. 

Issuer Purchases of Equity Securities 

None. 

Equity Compensation Plan Information 

The information required by this item is incorporated by reference to our Proxy Statement for the 2020 Annual Meeting of 

Stockholders to be filed with the SEC within 120 days after the end of the fiscal year ended December 31, 2019. 

35 
 
Item 6.    Selected Financial Data. 

We have derived the Consolidated Statements of Operations data for the years ended December 31, 2019, 2018 and 2017 
and the Consolidated Balance Sheet data as of December 31, 2019 and 2018 from our audited consolidated financial statements 
included elsewhere in this filing. We have derived the Consolidated Statements of Operations data for the years ended 
December 31, 2016 and 2015 and the Consolidated Balance Sheet data as of December 31, 2017, 2016 and 2015 from our 
audited consolidated financial statements not included in this filing. To obtain further information about our historical results, 
including our historical acquisitions, for which results of operations are included in our consolidated financial statements, you 
should read the following selected consolidated financial data in conjunction with our consolidated financial statements and 
related notes, the information in the section of this filing titled “Management’s Discussion and Analysis of Financial Condition 
and Results of Operations” and the other financial information included elsewhere in this filing. Our historical results are not 
necessarily indicative of our future results. 

Consolidated Statements of Operations Data: 

Revenue (1) 
Operating expenses:(2) 

Cost of revenue 
Sales and marketing 
Product development 
General and administrative 

Total operating expenses 
Income from operations 
Gain on Sale of Webdam 
Other income / (expense), net(3) 

Income before income taxes 
Provision for income taxes(4) 

Net income 

2019 

2018 

2017 

2016 

2015 

Year Ended December 31, 

(in thousands, except per-share data) 

$ 

650,523   $ 

623,250    $ 

557,111   $ 

494,317   $ 

425,149 

278,176  
181,730  
57,216  
113,246  
630,368  
20,155   
—  
4,761  
24,916   
4,808  
20,108   $ 

267,671   
166,448   
58,897   
97,782   
590,798   
32,452   
38,613   
(4,952)  
66,113   
11,426   
54,687   $ 

233,102   
146,464   
52,486   
98,710   
530,762   
26,349    
—   
3,732   
30,081    
13,354   
16,727   $ 

$ 

203,129  
126,626  
47,789  
70,987  
448,531  
45,786   
—  
(1,289)  
44,497   
11,869  
32,628   $ 

0.93   $ 
0.91   $ 

35,114  
35,861  

174,526 
106,636 
41,322 
61,647 
384,131 
41,018 
— 
(6,746) 
34,272 
14,720 
19,552 

0.54 
0.54 
35,880 
36,319 

Net income per common share (basic) 
Net income per common share (diluted) 
34,627   
Weighted-average common shares outstanding (basic) 
35,291   
Weighted-average common shares outstanding (diluted) 
_______________________________________________________________________________ 

34,935   
35,420   

35,285  
35,581  

$ 
$ 

1.57    $ 
1.54    $ 

0.57   $ 
0.57   $ 

0.48   $ 
0.47   $ 

(1)  Effective January 1, 2018 we adopted Accounting Standards Update (“ASU”) 2014-09, Revenue from Contracts with Customers (Topic 606) (“ASU 

(2) 

(3) 

(4) 

2014-09”) using the modified retrospective approach. Historical revenue totals reflect those previously reported and have not been restated. 
Includes non-cash equity-based compensation of $22.8 million, $23.9 million, $25.0 million, $28.1 million, and $28.9 million for the years ended 
December 31, 2019, 2018, 2017, 2016, and 2015, respectively. 
Includes non-operating changes in fair value of contingent consideration related to the Webdam (2015) and PremiumBeat (2016 and 2015) acquisitions; 
charges related to the impairment of a long-term investment asset (2018); transaction gains and losses primarily related to cash balances of subsidiaries 
denominated in a currency other than the subsidiaries’ functional currencies; and interest income and expense, which is not material in any period 
presented. 
Included in the 2017 provision for income taxes were provisional amounts for the specific tax effects of the TCJA, as it related to changes to existing 
United States tax law which included numerous provisions that affect businesses. These provisional amounts represented the Company’s reasonable 
estimates at that time. During 2018, the Company completed its analysis of certain income tax effects of the TCJA and did not make any significant 
adjustments to estimates previously recorded.  

36 
 
 
 
 
 
 
 
 
   
   
   
   
 
   
   
   
   
Consolidated Balance Sheet Data: 

Cash and cash equivalents 

Short term investments (1) 

Working capital 

Property and equipment, net 

Total assets 

Deferred revenue 

Total liabilities 

Total stockholders’ equity 

2019 

2018 

2017 

2016 

2015 

As of December 31, 

(in thousands) 

$ 

$ 

303,261   $ 
—  
131,086  
58,834  
630,512  
141,922  
302,367  
328,145   $ 

230,852    $ 
—   
83,418   
76,188   
531,488   
139,604   
244,821   
286,667    $ 

253,428   $ 
—   
94,727   
85,698   
577,776   
157,803   
263,191   
314,585   $ 

224,190   $ 
54,972  
136,341  
56,101  
501,778  
122,235  
215,082  
286,696   $ 

241,304 
47,078 
167,775 
32,094 
469,121 
98,239 
180,556 
288,565 

___________________________________________________________________________________________________________________________________ 

(1)  During the year ended December 31, 2017, we liquidated our short-term investments, which consisted primarily of short-term commercial paper. 

Non-GAAP Financial Measures and Key Operating Metrics 

To supplement our consolidated financial statements presented in accordance with the accounting principles generally 

accepted in the United States, or GAAP, we consider certain financial measures that are not prepared in accordance with 
GAAP, collectively referred to as non-GAAP financial measures, including adjusted EBITDA, adjusted net income, revenue 
growth (including by distribution channel) on a constant currency basis (expressed as a percentage), and free cash flow, as well 
as certain key operating metrics. These non-GAAP financial measures and key operating metrics are included solely to provide 
investors with additional information regarding our financial results and are not based on any standardized methodology 
prescribed by GAAP and are not necessarily comparable to similarly-titled measures presented by other companies. 

Non-GAAP Financial Measures(1) (in thousands): 

Adjusted EBITDA 

Adjusted net income 

Free cash flow(2) 

2019 

2018 

2017 

2016 

2015 

Year Ended December 31, 

$ 

$ 

$ 

96,314 
43,737 
73,221 

  $ 
  $ 
  $ 

105,114 
55,663 
63,474 

  $ 
  $ 
  $ 

88,049 
40,844 
50,014 

  $ 
  $ 
  $ 

95,463 
55,235 
52,719 

  $ 
  $ 
  $ 

84,719 
44,181 
70,032 

Revenue growth on a constant currency basis 

6% 

11%  

13 % 

18% 

36% 

Key Operating Metrics (in millions, except revenue per download): 

Paid downloads(3) 

Revenue per download(4) 

Content in our collection (end of period)(5): 

Images 

Footage 

187.8 
3.43 

  $ 

179.6 
3.40 

  $ 

172.0  
3.13 

  $ 

167.9 
2.88 

  $ 

147.2 
2.84 

$ 

314 
17 

242 
13 

170  
9  

116 
6 

71 
4 

37 
 
 
 
 
 
 
 
 
   
   
   
   
 
 
 
 
 
 
 
 
 
   
   
   
   
 
 
 
 
 
   
   
   
   
 
 
 
 
 
 
 
 
_______________________________________________________________________________ 

(1)  See “Non-GAAP Financial Measures” below as to how we define and calculate adjusted EBITDA, adjusted net income, revenue growth (including by 

distribution channel) on a constant currency basis and free cash flow and for a reconciliation from net income, net cash from operating activities and 
revenue growth, the most directly comparable financial measures presented on a GAAP basis, to these non-GAAP financial measures and a discussion 
about the limitations of these financial measures. 

(2)  On January 1, 2017, we adopted Accounting Standard Update 2016-09 (“ASU 2016-09”) which changed the way we report the excess tax benefit related 
to the exercise and vesting of equity-based compensation awards in the statement of cash flows. As a result of this adoption, we have reclassified amounts 
that were reported prior to adoption. As a result of this reclassification, the amounts of free cash flow reported is decreased by $0.4 million and increased 
by $1.7 million for the years ended December 31, 2016 and 2015, respectively, from amounts previously reported.  

(3)  Paid downloads is the number of paid content downloads that our customers make during a given period. See “Management’s Discussion and Analysis of 
Financial Condition and Results of Operations—Key Operating Metrics—Paid Downloads” for more information as to how we define and calculate paid 
downloads.  

(4)  Revenue per download is the amount of content-related revenue recognized in a given period divided by the number of paid downloads in that period. See 

“Management’s Discussion and Analysis of Financial Condition and Results of Operations—Key Operating Metrics—Revenue per Download” for more 
information as to how we define and calculate revenue per download. Effective January 1, 2018 we adopted ASU 2014-09 using the modified 
retrospective approach. Historical revenue totals reflect those previously reported and have not been restated. 

(5)  Represents images (photographs, vectors and illustrations) and footage (in number of clips) at the end of the period. See “Management’s Discussion and 
Analysis of Financial Condition and Results of Operations—Key Operating Metrics—Content in our Collection” for more information as to how we 
define and calculate images and footage in our collection. 

Non-GAAP Financial Measures 

These non-GAAP financial measures have not been calculated in accordance with GAAP and should be considered in 
addition to results prepared in accordance with GAAP and should not be considered as a substitute for, or superior to, GAAP 
results. In addition, adjusted EBITDA, adjusted net income, revenue growth (including by distribution channel) on a constant 
currency basis and free cash flow should not be construed as indicators of our operating performance, liquidity or cash flows 
generated by operating, investing and financing activities, as there may be significant factors or trends that they fail to address. 
We caution investors that non-GAAP financial information, by its nature, departs from traditional accounting conventions; 
accordingly, its use can make it difficult to compare our current results with our results from other reporting periods and with 
the results of other companies. 

Shutterstock’s management uses these non-GAAP financial measures, in conjunction with GAAP financial measures, as 

an integral part of managing the business and to, among other things: (i) monitor and evaluate the performance of 
Shutterstock’s business operations, financial performance and overall liquidity; (ii) facilitate management’s internal 
comparisons of the historical operating performance of its business operations; (iii) facilitate management’s external 
comparisons of the results of its overall business to the historical operating performance of other companies that may have 
different capital structures and debt levels; (iv) review and assess the operating performance of Shutterstock’s management 
team and, together with other operational objectives, as a measure in evaluating employee compensation and bonuses; (v) 
analyze and evaluate financial and strategic planning decisions regarding future operating investments; and (vi) plan for and 
prepare future annual operating budgets and determine appropriate levels of operating investments. 

Management believes that adjusted EBITDA, adjusted net income and revenue growth (including by distribution channel) 
on a constant currency basis are useful to investors because these measures enable investors to analyze Shutterstock’s operating 
results on the same basis as that used by management. Additionally, management believes that adjusted EBITDA and adjusted 
net income provide useful information to investors about the performance of the Company’s overall business because such 
measures eliminate the effects of unusual or other infrequent charges that are not directly attributable to Shutterstock’s 
underlying operating performance and, with respect to revenue growth (including by distribution channel) on a constant 
currency basis, provides useful information to investors by eliminating the effect of foreign currency fluctuations that are not 
directly attributable to Shutterstock’s business. Management also believes that providing these non-GAAP financial measures 
enhances the comparability for investors in assessing Shutterstock’s financial reporting. Management believes that free cash 
flow is useful for investors because it provides them with an important perspective on the cash available for strategic measures, 
after making necessary capital investments in property and equipment to support the Company’s ongoing business operations 
and provides them with the same measures that management uses as the basis for making resource allocation decisions. 

Our use of non-GAAP financial measures has limitations as an analytical tool, and these measures should not be 

considered in isolation or as a substitute for an analysis of our results as reported under GAAP, as the excluded items may have 
significant effects on our operating results and financial condition. Additionally, our methods for measuring non-GAAP 
financial measures may differ from other companies’ similarly titled measures. When evaluating our performance, these non-
GAAP financial measures should be considered alongside other financial performance measures, including various cash flow 
metrics, net income and our other GAAP results. 

38 
 
Our method for calculating adjusted EBITDA, adjusted net income, revenue growth (including by distribution channel) 

on a constant currency basis and free cash flow, as well as a reconciliation of the differences between adjusted EBITDA, 
adjusted net income, revenue growth (including by distribution channel) on a constant currency basis and free cash flow, and 
the most comparable financial measures calculated and presented in accordance with GAAP, is presented below. 

Adjusted EBITDA 

We define adjusted EBITDA as net income adjusted for depreciation and amortization, non-cash equity-based 

compensation, foreign currency transaction gains and losses, charges related to the impairment of a long-term investment asset, 
expenses related to long-term incentives and contingent consideration related to acquisitions, interest income and expense, 
income taxes and the gain on Sale of Webdam. 

The following is a reconciliation of net income to adjusted EBITDA for each of the periods indicated: 

Net income 

Add / (less) Non-GAAP adjustments: 

Depreciation and amortization 

Non-cash equity-based compensation 

Other adjustments, net(1) 

Provision for income taxes 

Gain on Sale of Webdam 

Adjusted EBITDA 

2019 

2018 

2017 

2016 

2015 

Year Ended December 31, 

$ 

20,108   $ 

54,687    $ 

16,727   $ 

32,628   $ 

19,552 

(in thousands) 

49,915  
22,815  
(1,332)  
4,808  
—   
96,314   $ 

45,652   
23,869   
8,093   
11,426   
(38,613)  
105,114   $ 

35,490   
24,958   
(2,480 )  
13,354   
—   
88,049   $ 

19,946  
28,080  
2,940  
11,869  
—  
95,463   $ 

14,841 
28,860 
6,746 
14,720 
— 
84,719 

$ 

_______________________________________________________________________________ 

(1) 

Included in other adjustments, net is foreign currency transaction gains and losses, charges related to the impairment of a long-term investment asset, 
expenses related to long-term incentives and contingent consideration related to acquisitions, and interest income and expense. 

39 
 
 
 
 
 
 
 
 
   
   
   
   
Adjusted Net Income 

We define adjusted net income as net income adjusted for the impact of non-cash equity-based compensation, the 
amortization of acquisition-related intangible assets, expenses related to long-term incentives and contingent consideration 
related to acquisitions, the gain on Sale of Webdam, charges related to the impairment of a long-term investment asset, the 
estimated tax impact of such adjustments, and a one-time tax expense due to the TCJA. 

The following is a reconciliation of net income to adjusted net income for each of the periods indicated: 

Net income 

Add / (less) Non-GAAP adjustments: 

Non-cash equity-based compensation 

Tax effect of non-cash equity-based compensation 

Acquisition-related amortization expense 

Tax effect of acquisition-related amortization expense 
Acquisition-related long-term incentives and contingent 
consideration(1) 
Tax effect of acquisition-related long-term incentives and 
contingent consideration 

Gain on Sale of Webdam 

Tax effect of gain on Sale of Webdam 

Impairment of a long-term investment asset 

Tax effect of impairment of long-term investment asset 

One-time effect of the Tax Cuts and Jobs Act on the 
provision for income taxes(2) 

Adjusted net income 

Adjusted net income per diluted common share 

Weighted average diluted shares 

2019 

2018 

2017 

2016 

2015 

Year Ended December 31, 

$ 

20,108    $ 

54,687   $ 

16,727    $ 

32,628   $ 

19,552 

(in thousands) 

22,815  
(5,363)  
4,691  
(1,034)  

23,869  
(5,434)  
3,841  
(874)  

24,958   
(9,175)  
4,801   
(1,766)  

28,080   
(10,048 )  
4,309   
(1,584 )  

28,860 
(10,148) 
4,504 
(1,640) 

3,430

3,141

1,252

2,925 

4,770

(910)  
—  
—  
—  
—  

(832)  
(38,613)  
10,996  
5,881  
(999)  

(460)  
—   
—   
—   
—   

(1,075 )  
—   
—   
—   
—   

$ 

$ 

—
43,737    $ 
1.23    $ 

35,581  

—
55,663   $ 
1.57   $ 

35,420  

4,507
40,844   $ 
1.16    $ 

35,291   

— 
55,235   $ 
1.54   $ 

35,861   

(1,717) 
— 
— 
— 
— 

—
44,181 
1.22 
36,319 

(1)  Represents expenses related to long-term incentives and contingent consideration related to the Webdam, PremiumBeat and Flashstock acquisitions.  

(2)  Represents approximately $3.7 million of non-cash charges related to a remeasurement of deferred tax assets related to the change in U.S. tax rates from 

35% to 21% and approximately $0.8 million of cash charges related to a one-time U.S. transition tax on unrepatriated foreign earnings. 

Revenue Growth (including by distribution channel) on a Constant Currency Basis 

We define revenue growth (including by distribution channel) on a constant currency basis (expressed as a percentage) as 

the increase in current period revenues over prior period revenues, utilizing fixed exchange rates for translating foreign 
currency revenues for all periods in the comparison. 

Reported revenue (in thousands)(1) 

Revenue growth 

Revenue growth on a constant currency basis 

E-commerce reported revenue (in thousands) 

E-commerce revenue growth 

E-commerce revenue growth on a constant currency basis 

Enterprise reported revenue (in thousands) 

Enterprise revenue growth 

Enterprise revenue growth on a constant currency basis 

Year Ended December 31, 

2019 
650,523 

  $ 

2018 
623,250 

2017 
  $  557,111 

2016 
  $  494,317  

2015 
  $  425,149 

$ 

4%  
6%  

12 % 
11 % 

13% 
13% 

16% 
18% 

30% 

36% 

$ 

392,241 

  $ 

365,730 

  $  332,376 

  $  318,916  

  $  300,051 

7%  
9%  

10 % 
9 % 

4% 
5% 

6% 
7% 

14% 

18% 

$ 

258,282 

  $ 

254,809 

  $  208,713 

  $  164,384  

  $  118,492 

1%  
3%  

22 % 
21 % 

27% 
26% 

39% 
42% 

90% 

107% 

(1) 2015 - 2018 reported revenue also includes amounts from Webdam, which was sold in February 2018. Webdam revenues are predominantly 

denominated in US Dollars. 

40 
 
 
 
 
 
 
 
 
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Free Cash Flow 

We define free cash flow as our cash provided by operating activities, adjusted for capital expenditures and content 
acquisition. The following is a reconciliation of net cash provided by operating activities to free cash flow for each of the 
periods indicated: 

Net cash provided by operating activities 

Capital expenditures 

Content acquisitions 

Free Cash Flow 

2019 

2018 

2017 

2016 

2015 

Year Ended December 31, 

(in thousands) 

$ 

$ 

102,646   $ 
(26,081)  
(3,344)  
73,221   $ 

102,202    $ 
(34,890)  
(3,838)  
63,474    $ 

108,037   $ 
(55,062 )  
(2,961 )  
50,014   $ 

100,723   $ 
(39,959)  
(8,045)  
52,719   $ 

87,016 
(14,003) 

(2,981) 
70,032 

41 
 
 
 
 
 
 
 
Item 7.    Management’s Discussion and Analysis of Financial Condition and Results of Operations. 

The following discussion and analysis of our financial condition and results of operations should be read in conjunction 

with the consolidated financial statements and related notes included elsewhere in this filing. In addition to historical 
consolidated financial information, this discussion contains forward-looking statements including statements about our plans, 
estimates and beliefs. These statements involve risks and uncertainties and our actual results could differ materially from those 
expressed or implied in forward-looking statements. See “Forward Looking Statements” above. See also the “Risk Factors” 
disclosure in Item 1A above for additional discussion of the risks and uncertainties that could cause our actual results to differ 
materially from those expressed or implied in our forward-looking statements. 

Overview and Recent Developments 

Shutterstock is a global technology company offering a creative platform, which provides high-quality content, tools and 

services to creative professionals. Our platform brings together users and contributors of content by providing readily-
searchable content that our customers pay to license and by compensating contributors as their content is licensed. 

The content licensed by our customers include: 

•  

Images - consisting of photographs, vectors and illustrations. Images are typically used in visual communications, 
such as websites, digital and print marketing materials, corporate communications, books, publications and other 
similar uses.  

•   Footage - consisting of video clips, premium footage filmed by industry experts and cinema grade video effects, 

available in HD and 4K formats. Footage is often integrated into websites, social media, marketing campaigns and 
cinematic productions.  

•   Music - consisting of high-quality music tracks and sound effects, which are often used to complement images and 

footage.  

Our platform brings together users and contributors of content by providing readily-searchable content that our customers 

pay to license and by compensating contributors as their content is licensed. For customers seeking specialized content that 
goes beyond our library of stock content, our platform also connects customers with contributors who can produce custom 
branded content. Over 1.9 million active, paying customers contributed to our revenue in 2019. As of December 31, 2019, more 
than 1.1 million approved contributors made their images, footage and music tracks available in our collection, which has 
grown to more than 314 million images and more than 17 million footage clips as of December 31, 2019. This makes our 
collection of content one of the largest of its kind, and we delivered 187.8 million paid downloads to our customers across all of 
our brands during the year ended December 31, 2019. 

In January 2019, we launched our award winning “It’s not stock, it’s Shutterstock” campaign message is designed to 
showcase the quality and depth of our creative asset library. In addition, in December 2019, we celebrated exceeding $1 billion 
in cumulative royalties paid to our contributors, since we were founded in 2003. 

During 2019, in addition to the increase in content provided by our contributors, we also added to our robust product 

offering through the following product launches and exclusive partnerships: 

•  

•  

•  

•  

•  

In April 2019, we announced the renewal of our agreement with the Associated Press (AP) to distribute AP’s daily 
global photo output for license to Shutterstock customers based in the U.S., the U.K. and Ireland. This distribution 
deal gives Shutterstock customers access to approximately 3,000 images daily as well as access to iconic news images 
from the vast AP archive. 

In May 2019, we launched our new self-serve application program interface (API) subscription plans which enable 
developers and businesses to resell more than 1 million images within their products and applications.  

In July 2019, we introduced Shutterstock Elements, a collection consisting of thousands of cinema-grade video effects 
for filmmakers, including 4K lens flares, transitions and video kits with smoke, fire and explosions. 

In October 2019, we launched Smart Brief, a new product that dramatically cuts brief drafting time and enables 
collaboration to meet client needs faster with less upfront effort.  

In November 2019, we announced an unlimited monthly subscription plan for Shutterstock Music. This plan, geared 
towards content creators, provides access to a range of track lengths, as well as flexibility to license music tracks as 
needs arise.  

42 
In 2019, we also invested in our customer and contributor experiences by releasing the following product enhancements: 

•  

•  

•  

In January 2019, we announced that our contributor-facing website and mobile applications are now available in 21 
languages, aligning with the languages already available on the Shutterstock customer-facing site and its new 
developer portal. 

In March 2019, we launched in-app contributor registration for the mobile-first generation, making it easier than ever 
for iOS and Android users to sign up as Shutterstock contributors. 

In April 2019, we launched “View in Room,” our first Augmented Reality (AR) feature, allowing iOS app users to 
visualize how an image from Shutterstock’s collection would look in real life.  

Through our platform, we generate revenue by licensing content to our customers. During the year ended December 31, 

2019, 60% of our revenue and the majority of our content licenses came from our E-commerce sales channel. E-commerce 
customers have the flexibility of choosing content subscription plans that provide a large volume of content for their creative 
process. We also offer simple, affordable, smaller subscriptions and those where customers have an option to pay for individual 
content licenses at the time of delivery. Customers in our Enterprise sales channel generally have unique content, licensing and 
workflow needs. Our dedicated enterprise sales, service, client success and research teams are able to provide a number of 
enhancements to their creative workflows including non-standard licensing rights, multi-seat access, multi-brand licensing 
packages and content licensed for use-cases outside of those available for license on our e-commerce platform. Customers in 
our Enterprise sales channel may also benefit from the creation of custom branded content, an offering that launched in 2017. 
Our Enterprise sales channel provided approximately 40% of our revenue in 2019. 

Until February 26, 2018, we also generated revenues by licensing the use of the Webdam digital asset management 
platform to customers on a contract basis, typically for terms of twelve months. On February 26, 2018, we completed the Sale 
of Webdam for an aggregate purchase price of $49.1 million. 

Each time an image, footage clip or music track is delivered to a customer for use, we record a royalty expense for the 
amount due to the associated contributor. Depending on the products purchased by our customers, royalties are calculated using 
either a fixed dollar amount or a fixed percentage of revenue and are typically paid to contributors on a monthly basis, subject 
to certain payout minimums. Royalties represent the largest component of our operating expenses, are reported within cost of 
revenue, tend to increase proportionately with revenue and may be impacted by the mix of products sold. 

In addition to content sourced through direct submission on our web properties, we also obtain content through exclusive 
distribution agreements with strategic partners or through the direct acquisition of a content library or archive. In certain cases, 
we will enter into arrangements with contributors whereby we guarantee a minimum royalty to a contributor or strategic 
partner, usually paid up-front, in exchange for exclusive rights to distribute content when we believe such exclusivity provides 
us with a distinct competitive advantage. In recent years, we have made a number of enhancements to our content libraries 
through the direct acquisition of content and through entering into several such agreements and partnerships. We have also 
enhanced our collections and content acquisition capabilities through our acquisitions of PremiumBeat, Rex Features, The 
Picture Desk Limited, and Flashstock. 

We have experienced revenue and operating expense growth over the past three years. Our total revenue has grown to 
$650.5 million in 2019 from $623.3 million in 2018 and $557.1 million in 2017. Our total operating expenses have grown to 
$630.4 million in 2019 from $590.8 million in 2018 and $530.8 million in 2017, principally as a result of increased royalties, 
marketing costs, depreciation and amortization related primarily to our technology and infrastructure and cash employee 
compensation expenses. 

An important driver of our growth is customer acquisition, which we achieve primarily through online marketing efforts 
and directly through our sales force. Online marketing includes paid search, organic search, online display advertising, brand 
marketing, email marketing, affiliate marketing, social media and strategic partnerships. At the beginning of 2019, we launched 
our award-winning “It’s not stock, it’s Shutterstock” campaign, designed to create top-of-funnel awareness and website traffic 
by showing the creative marketing results that can be achieved with Shutterstock assets. Over the past several years, our 
investments in marketing have represented a significant percentage of revenue. We manage customer acquisition costs based on 
the blended average customer lifetime value across our purchase options so that we are able to manage our marketing expenses 
to achieve certain desired growth targets. Since we believe the market for content is multi-faceted and continually expanding, 
we plan to continue to invest aggressively in customer acquisition to achieve revenue growth. 

We believe that another important driver of growth is the quality of the user experience we provide on our websites, 
especially the efficiency and speed with which our search interfaces and algorithms help customers find and download the 
content that they need, the degree to which our websites have been localized for our global user base, the degree to which we 
make use of the large quantity of data we collect about image, footage and music and search patterns, and the security of user 

43 
information on our platform. To this end, we have invested aggressively in product development and cloud-based hosting 
infrastructure, and we intend to continue to invest in these areas, to the extent that we can improve the customer experience and 
increase the efficiency with which we deploy new products and features. 

We continue to have operating income and positive operating cash flows. In 2019, our net income was $20.1 million and 

net cash from operating activities was $102.6 million. In the same period, adjusted EBITDA, adjusted net income, and free 
cash flow were $96.3 million, $43.7 million and $73.2 million, respectively. See Part II, Item 6 of this Annual Report on 
Form 10-K under the heading “Selected Financial Data—Non-GAAP Financial Measures.” 

Key Operating Metrics 

In addition to key financial metrics, we regularly review a number of key operating metrics to evaluate our business, 

determine the allocation of resources and make decisions regarding business strategies. We believe that these metrics can be 
useful for understanding the underlying trends in our business. The following table summarizes our key operating metrics, 
which are unaudited, for the years ended December 31, 2019, 2018 and 2017: 

Paid downloads (during the period) 

Revenue per download (during the period) (1) 

Content in our collection (end of period) 

Images 

Footage 

Year Ended December 31, 

2019 

2018 

2017 

(in millions, except revenue per download) 

187.8   
3.43   $ 

179.6  
3.40   $ 

$ 

314   
17   

242  
13  

172.0 
3.13 

170 
9 

(1)  Effective January 1, 2018, we adopted ASU 2014-09 using the modified retrospective approach. Historical revenue totals reflect those previously reported 

and have not been restated. 

Paid Downloads 

Measuring the number of paid downloads that our customers make in any given period is important because downloads 

are the primary method of delivering licensed content, which drives a significant portion of our revenue and contributor 
royalties. We define paid downloads as the number of downloads that our customers make in a given period of our 
photographs, vectors, illustrations, footage or music tracks. Paid downloads exclude custom content, re-downloads of content 
that a customer has downloaded in the past (which do not generate incremental revenue or contributor royalty expense) and 
downloads of content that is offered to customers for no charge, including our free image of the week. 

Revenue per Download 

We define revenue per download as the amount of revenue recognized in a given period divided by the number of paid 

downloads in that period excluding revenue from custom content and the impact of revenue that is not derived from or 
associated with content licenses. This metric captures changes in our pricing, if any, as well as the mix of purchase options that 
our customers choose, some of which generate more revenue per download than others, and the impact that changes in foreign 
currency rates have on our pricing. Increases in revenue per download have primarily been driven by the introduction of new 
product offerings. Revenue per download may be impacted by changes in product mix or competitive pressures. 

Content in our Collection 

We define content in our collection as the total number of (a) images (photographs, vectors and illustrations) and (b) 
footage clips (in number of clips) available to customers for commercial license on shutterstock.com at the end of the period. 
We exclude content from this collection metric that is not uploaded directly to our site but is available for license by our 
customers through an application program interface, custom content and certain content that may be licensed for editorial use 
only. We believe that our large selection of high-quality content enables us to attract and retain customers and drives our 
network effect. 

44 
 
 
 
 
 
 
 
   
   
 
 
Basis of Presentation 

Revenue 

The majority of our revenue is earned from licensing content. Content licenses are generally purchased by our customers 

on a monthly or annual subscription basis, whereby a customer pays for a predetermined quantity of content that may be 
downloaded over a specific period of time, or, on a transactional basis, whereby a customer pays for individual content licenses 
at the time of download.  Prior to the Sale of Webdam, we also earned revenue from licensing hosted software services through 
Webdam’s cloud-based tools for businesses, which were purchased as part of a subscription. 

Prior to the adoption of ASU 2014-09 on January 1, 2018, and reflected in the reported revenue amounts for the year 
ended December 31, 2017, we recognized revenue when all of the following basic criteria were met: there was persuasive 
evidence of an arrangement, performance or delivery of services had occurred, the sales price was fixed or determinable, and 
collectability was reasonably assured. We considered persuasive evidence of an arrangement to be an electronic order form, or 
a signed contract, which contained the fixed pricing terms. Performance or delivery for content licenses was considered to have 
occurred upon the download of the licensed content. Subscription revenue was recognized upon each download using an 
effective per-license rate and revenue associated with any unused licenses was recognized at the subscription expiration. 
Revenue attributable to the hosted software services was recognized ratably during the license subscription. 

Effective January 1, 2018, subsequent to the adoption of ASU 2014-09, we recognize revenue upon the satisfaction of 

performance obligations, which occurs when (i) content is downloaded by a customer or (ii) hosted software services are 
provisioned and available to a customer. For content licenses, we recognize revenue on both our subscription-based and 
transaction-based sales when content is downloaded, at which time the license is provided. In addition, management estimates 
expected unused licenses for subscription-based products and recognizes the revenue associated with the unused licenses 
throughout the subscription period. The estimate of unused licenses is based on historical download activity and future changes 
in the estimate could impact the timing of revenue recognition of our subscription products. Revenue associated with hosted 
software services is recognized ratably over the term of the license. We expense contract acquisition costs as incurred, to the 
extent that the amortization period would otherwise be one year or less. 

Collectability is reasonably assured at the time the electronic order or contract is entered. The majority of our customers 
purchase products by making an electronic payment at the time of the transaction. Customer payments received in advance of 
revenue recognition are contract liabilities and are recorded as deferred revenue. Customers that do not pay in advance are 
invoiced and are required to make payments under standard credit terms. Collectability for customers who pay on credit terms 
allowing for payment beyond the date at which service commences, is based on a credit evaluation for certain new customers 
and transaction history with existing customers. 

We recognize revenue gross of contributor royalties because we are the principal in the transaction as we are the party 
responsible for the performance obligation and control the product or service before transferring it to the customer. We also 
license content to customers through third-party resellers. Third-party resellers sell our products directly to customers as the 
principal in those transactions. Accordingly, we recognize revenue net of costs paid to resellers. 

Costs and Expenses 

Cost of Revenue.    Cost of revenue consists of royalties paid to contributors, credit card processing fees, content review 
costs, customer service expenses, infrastructure and hosting costs related to maintaining our creative platform and cloud-based 
software platform, depreciation and amortization of capitalized internal-use software, content and technology intangible assets, 
allocated facility costs and other supporting overhead costs. Cost of revenue also consists of employee compensation, including 
non-cash equity-based compensation, bonuses and benefits associated with the maintenance of our creative platform and cloud-
based software platform. 

Sales and Marketing.    Sales and marketing expenses include third-party marketing, advertising, branding, public 

relations and sales expenses. Sales and marketing expenses also include associated employee compensation, including non-cash 
equity-based compensation, bonuses and benefits, and commissions as well as allocated facility and other supporting overhead 
costs. 

Product Development.    Product development expenses consist of employee compensation, including non-cash equity-

based compensation, bonuses and benefits, and expenses related to vendors engaged in product management, design, 
development and testing of our websites and products. Product development costs also include allocated facility and other 
supporting overhead costs. 

General and Administrative.    General and administrative expenses include employee compensation, including non-cash 

equity-based compensation, bonuses and benefits for executive, finance, accounting, legal, human resources, internal 
information technology, internet security, business intelligence and other administrative personnel. In addition, general and 

45 
administrative expenses include outside legal, tax and accounting services, bad debt expense, insurance, facilities costs, other 
supporting overhead costs and depreciation and amortization expense. 

Other Income / (Expense), Net.  Other income / (expense), net consists of non-operating costs such as foreign currency 

transaction gains and losses, interest income and expense and an impairment related to a long-term investment asset. 

Income Taxes.    We compute income taxes using the asset and liability method, under which deferred tax assets and 

liabilities are determined based on the difference between the financial statement and tax bases of assets and liabilities using 
enacted statutory income tax rates in effect for the year in which the differences are expected to affect taxable income. 
Valuation allowances are established when necessary to reduce net deferred tax assets to the amount expected to be realized. 

46 
Results of Operations 

The following table presents our results of operations for the periods indicated. The period-to-period comparisons of 

results are not necessarily indicative of results for future periods. 

Consolidated Statements of Operations: 

Revenue (1) 

Operating expenses: 

Cost of revenue 

Sales and marketing 

Product development 

General and administrative 

Total operating expenses 

Income from operations 

Gain on Sale of Webdam 

Other income / (expense), net 

Income before income taxes 

Provision for income taxes 

Net income 

(1)  

Year Ended December 31, 

2019 

2018 

2017 

(in thousands) 

$ 

650,523   $ 

623,250   $ 

557,111 

278,176    
181,730    
57,216    
113,246    
630,368    
20,155    
—    
4,761    
24,916    
4,808    
20,108   $ 

267,671   
166,448   
58,897   
97,782   
590,798   
32,452   
38,613   
(4,952)   
66,113   
11,426   
54,687   $ 

233,102 
146,464 
52,486 
98,710 
530,762 
26,349 
— 
3,732 
30,081 
13,354 
16,727 

$ 

Effective January 1, 2018, we adopted ASU 2014-09 using the modified retrospective approach. Historical revenue totals reflect those previously reported and 
have not been restated. 

The following table presents the components of our results of operations for the periods indicated as a percentage of 

revenue: 

Consolidated Statements of Operations: 

Revenue 

Operating expenses: 

Cost of revenue 

Sales and marketing 

Product development 

General and administrative 

Total operating expenses 

Income from operations 

Gain on Sale of Webdam 

Other income / (expense), net 

Income before income taxes 

Provision for income taxes 

Net income 

Year Ended December 31, 

2019 

2018 

2017 

100 %  

100 %  

100% 

43 %  
28 %  
9 %  
17 %  
97 %  
3 %  
— %  
1 %  
4 %  
1 %  
3 %  

43 %  
27 %  
9 %  
16 %  
95 %  
5 %  
6 %  
(1)%  
11 %  
2 %  
9 %  

42% 

26% 

9% 

18% 

95% 

5% 

—% 

1% 

5% 

2% 

3% 

47 
 
 
 
 
 
 
  
  
 
  
  
 
 
 
 
 
 
  
  
 
  
  
Comparison of the Years Ended December 31, 2019 and December 31, 2018 

The following table presents our results of operations for the periods indicated: 

Consolidated Statements of Operations Data: 

Revenue 

Operating expenses: 

Cost of revenue 

Sales and marketing 

Product development 

General and administrative 

Total operating expenses 

Income from operations 

Gain on Sale of Webdam 

Other income / (expense), net 

Income before income taxes 

Provision for income taxes 

Net income 

Year Ended December 31, 

2019 

2018 

$ Change 

  % Change 

(in thousands) 

$ 

650,523   $ 

623,250   $ 

27,273   

4 % 

278,176   
181,730   
57,216   
113,246   
630,368   
20,155   
—   
4,761   
24,916   
4,808   
20,108   $ 

267,671    
166,448    
58,897    
97,782    
590,798    
32,452    
38,613    
(4,952 )   
66,113    
11,426    
54,687   $ 

10,505   
15,282   
(1,681)   
15,464   
39,570   
(12,297)   
(38,613)   
9,713   
(41,197)   
(6,618)   
(34,579)   

$ 

4 
9 
(3) 
16 
7 
(38) 

* 

* 

(62) 

(58) 

(63)% 

_______________________________________________________________________________ 

*  Not meaningful. See “Other income / (expense), net” and “Gain on Sale of Webdam” below 

Revenue 

Revenue increased by $27.3 million, or 4%, to $650.5 million in 2019 as compared to 2018. Excluding the impact of 

foreign currency fluctuations, revenue increased 6% from 2018 to 2019. In addition, the Company’s E-commerce and 
Enterprise revenues increased by approximately 7% and 1%, respectively, from 2018 to 2019, compared to increases of 10% 
and 22%, respectively, from 2017 to 2018. On a constant currency basis, the Company’s E-commerce and Enterprise revenues 
increased by approximately 9% and 3%, respectively, from 2018 to 2019, compared to increases of 9% and 21%, respectively, 
from 2017 to 2018. 

During 2019, we increased sales and marketing efforts to attract more users and promote increased customer engagement 

across our platform. We continue to focus on product offerings, platform improvements and other initiatives to increase 
customer engagement. As a result of these initiatives, there was a 5% increase in the number of paid downloads compared to 
2018. In 2019 and 2018, we delivered 187.8 million and 179.6 million paid downloads, respectively, and our 2019 revenue per 
download increased to $3.43 from $3.40 for 2018. The increase in revenue per download is partially driven by our sales of 
footage clips which have increased as a percentage of overall revenue. Footage clips typically carry a higher revenue per 
download than other content types. 

The increased revenue from our content business was partially offset by the absence of revenue from Webdam, as a result 

of the Sale of Webdam in February 2018. We did not recognize revenue from Webdam during 2019, compared to $2.7 million 
for the period from January 1, 2018 through February 26, 2018. 

Our revenue growth by region is as follows: revenue from outside Europe and North America increased by $20.2 million, 

or 11%, to $204.9 million, revenue from Europe increased by $9.8 million, or 5%, to $217.4 million and revenue from North 
America decreased by $2.7 million, or 1%, to $228.2 million in 2019 compared to 2018. 

48 
 
 
 
 
 
 
  
  
  
 
  
  
  
 
Cost and Expenses 

Cost of Revenue.    Cost of revenue increased by $10.5 million, or 4%, to $278.2 million in 2019 as compared to 2018. 
Royalty expense, which is primarily incurred as content is downloaded, increased $3.8 million, or 2%, as compared to 2018. 
The Company’s royalty rate was approximately 26.3% and 26.8% in 2019 and 2018, respectively, and fluctuates based on 
customer usage and the mix of products sold. We anticipate royalties will continue growing in absolute dollars as long as 
revenue grows, although royalties as a percentage of revenue may vary from period to period as a result of shifts in customer 
usage and product mix. Depreciation and amortization expense increased by $4.7 million as compared to 2018, to $40.4 million 
in 2019, driven primarily by the depreciation of our capitalized internal-use software. We expect that our cost of revenue will 
increase in absolute dollars in the foreseeable future to the extent our revenue grows. 

Sales and Marketing.    Sales and marketing expenses increased by $15.3 million, or 9%, to $181.7 million in 2019 as 

compared to 2018. Expenses related to brand and performance advertising, the largest component of our sales and marketing 
expenses, increased by $10.8 million, or 12%, in 2019 compared to 2018, as a result of increased spending on affiliate, search 
advertising and other new channels. Employee-related expenses increased by $2.3 million, as compared to the same period in 
the prior year, driven by an increase in sales and marketing headcount to support new initiatives. As a percent of revenue, for 
2019, sales and marketing expenses increased slightly from the same period in 2018, primarily driven by the increase in 
customer acquisition costs. As we continue to invest in new customer acquisition, products and geographies, we expect sales 
and marketing expenses to increase in absolute dollars in the foreseeable future. 

Product Development.    Product development expenses decreased by $1.7 million, or 3%, to $57.2 million in 2019 as 

compared to 2018. This decrease was driven by an approximately $5.5 million reduction in employee related costs, net of 
capitalized labor. The decline was partially offset by an increase of $4.0 million in software and other technology used to 
support our product development initiatives in 2019, as compared to 2018. We expect product development expenses, of which 
a portion will be capitalized, to continue in the foreseeable future, as we pursue opportunities to invest in developing new 
products and internal tools and enhancing the functionality of our existing products and technologies. 

General and Administrative.    General and administrative expenses increased by $15.5 million, or 16%, to $113.2 million 

in 2019 as compared to 2018. This increase was driven by (i) higher employee-related costs of $9.9 million in 2019 as 
compared to 2018, primarily driven by increased headcount associated with ensuring the stability and security of the 
Company’s technology infrastructure; (ii) severance charges of approximately $2.2 million incurred in 2019; (iii) higher 
software and other IT-related costs of $5.0 million in 2019, as compared to 2018, related primarily to enhancements to our 
corporate and technology infrastructure; and (iv) higher professional and consulting fees of $1.4 million, as compared to 2018. 
These increases were partially offset by a $1.1 million reduction in bad debt expense in 2019 as compared to 2018. In addition, 
depreciation and amortization expense in 2019 decreased $0.4 million, including the impact of $1.5 million of accelerated 
amortization expense recorded in connection with the Company’s re-branding of its Editorial product. We expect to continue to 
incur general and administrative expenses to support our global operational growth and enhancements to support our reporting 
and planning functions. 

Gain on Sale of Webdam.    On February 26, 2018, the Company completed the Sale of Webdam, for an aggregate 
purchase price of $49.1 million. Total cash received, net of $4.6 million in transaction costs paid, was $44.3 million, inclusive 
of $2.5 million received during 2019 from the release of funds from escrow. During 2018, management recognized a pre-tax 
gain on the sale of approximately $38.6 million, which represents the excess of the net purchase price over the net assets 
transferred, less transaction costs. 

Other income / (expense), net.    During 2019, approximately $4.2 million of other income consisted of interest income, in 

addition to $0.5 million of favorable foreign currency fluctuations. During 2018, we recorded a charge of $5.9 million as a 
result of the impairment of a long-term investment asset. Additionally, during 2018, we recorded an expense of approximately 
$1.8 million related to unfavorable foreign currency fluctuations, offset by approximately $2.7 million of interest income. As 
we increase the volume of business transacted in foreign currencies resulting from international expansion and as currency rates 
fluctuate, we expect foreign currency gains and losses to continue to fluctuate. 

Income Taxes.    Income tax expense decreased by $6.6 million to $4.8 million in 2019 as compared to 2018. The decrease 

in 2019 income tax expense was primarily driven by the absence of $11.0 million of tax expense associated with the gain on 
Sale of Webdam, recorded in 2018, partially offset by $3.1 million of expense related to certain provisions of the TCJA and a 
$1.0 million valuation allowance related to certain foreign net operating loss carryforwards. Our effective tax rates for the years 
ended December 31, 2019 and 2018 were approximately 19.3% and 17.3%, respectively. 

The 2019 effective tax rate includes discrete items, the most significant of which relate to a discrete tax benefit for the 

release of reserves for uncertain tax positions due to a lapse in the statute of limitations, the effects of the foreign-derived 
intangible income deduction and the U.S. Research and Development tax credit claimed on the Company’s 2018 tax return, 

49 
which was completed in 2019. The net effect of these discrete items decreased the effective tax rate for 2019 by 5.2%. 
Excluding these discrete items, the effective tax rate would have been 24.5% for 2019. 

The 2018 effective tax rate includes discrete items, the most significant of which relate to the gain on the Sale of 
Webdam, partially offset by discrete tax benefits relating to the impairment of a long-term investment asset, the release of 
reserves for uncertain tax positions due to a lapse in the statute of limitations and the effect of the U.S. Research and 
Development tax credit claimed on our 2017 tax return, which was completed in 2018. The net effect of these discrete items 
increased our effective tax rate for 2018 by 6.2%. Excluding these discrete items, the 2018 effective tax rate would have been 
11.1%. 

As we continue to expand our operations outside of the United States, we have been and may continue to become subject 

to taxation in additional non-U.S. jurisdictions and our effective tax rate could fluctuate accordingly. 

Comparison of the Years Ended December 31, 2018 and December 31, 2017 

The following table presents our results of operations for the periods indicated: 

Consolidated Statements of Operations Data: 

Revenue (1) 

Operating expenses: 

Cost of revenue 

Sales and marketing 

Product development 

General and administrative 

Total operating expenses 

Income from operations 

Gain on Sale of Webdam 

Other (expense) / income, net 

Income before income taxes 

Provision for income taxes 

Net income 

Year Ended December 31, 

2018 

2017 

$ Change 

  % Change 

(in thousands) 

$ 

623,250    $ 

557,111   $ 

66,139   

12% 

267,671   
166,448   
58,897   
97,782   
590,798   
32,452   
38,613   
(4,952)  
66,113   
11,426   
54,687    $ 

233,102   
146,464   
52,486   
98,710   
530,762   
26,349   
—   
3,732   
30,081   
13,354   
16,727   $ 

34,569   
19,984   
6,411   
(928)   
60,036   
6,103   
38,613   
(8,684)   
36,032   
(1,928)   
37,960   

$ 

15 
14 
12 
(1) 
11 
23 
* 

* 
120 
(14) 

227% 

_______________________________________________________________________________ 

(1) Effective January 1, 2018, we adopted ASU 2014-09 using the modified retrospective approach. Historical revenue totals reflect those previously 

reported and have not been restated. 

*  Not meaningful. See “Other (expense) / income, net” and “Gain on Sale of Webdam” below 

Revenue 

Revenue increased by $66.1 million, or 12%, to $623.3 million in 2018 as compared to 2017. Excluding the impact of 
foreign currency fluctuations, revenue increased 11% from 2017 to 2018. In addition, the Company’s E-commerce revenues 
increased 10% and the Company’s Enterprise revenues increased 22% from 2017 to 2018. 

During 2018, we continued to grow our customer base and continued with initiatives focused on broadening our product 

offerings and adding functionality to our creative platform, enhanced our workflow tools and increased sales and marketing 
efforts to attract more users and promote increased customer engagement across our platform. As a result of these initiatives, 
there was a 4% increase in the number of paid downloads compared to 2017. Changes in our product mix have driven a 9% 
increase in revenue per download as compared to the prior year. In 2018 and 2017, we delivered 180 million and 172 million 
paid downloads, respectively, and our revenue per download increased to $3.40 from $3.13, respectively. 

The increased revenue from our content business was partially offset by the absence of revenue from Webdam, as a result 

of the Sale of Webdam in February 2018. Webdam revenues were $2.7 million for the period from January 1, 2018 through 
February 26, 2018 compared to 16.0 million for the year ended December 31, 2017. 

50 
 
 
 
 
 
 
 
   
   
   
 
   
   
  
Our revenue growth by region is as follows: revenue from outside Europe and North America increased by $28.2 million, 
or 18%, to $184.7 million, revenue from Europe increased by $25.9 million, or 14%, to $207.6 million and revenue from North 
America increased by $12.0 million, or 5%, to $230.9 million in 2018 compared to 2017. 

Cost and Expenses 

Cost of Revenue.    Cost of revenue increased by $34.6 million, or 15%, to $267.7 million in 2018 as compared to 2017. 
Royalties expense, which varies in large part by the number of downloads and the revenue earned on each download increased 
$16.3 million, or 11%, as compared to 2017, which is in line with the increase in revenues during 2018 partially offset by 
changes in product mix amongst license types that incur differing royalty costs relative to the revenue earned for those license 
products. We anticipate royalties will continue growing in absolute dollars as long as revenue grows, although royalties as a 
percentage of revenue may vary somewhat from period to period as a result of further shifts in customer usage and product 
mix. Costs associated with website hosting, hardware and software licenses and depreciation and amortization expense 
increased by $13.0 million, to $54.2 million in 2018 as compared to 2017, driven primarily by the depreciation and 
amortization of infrastructure and software assets acquired, developed and purchased in recent years and other hosting costs. 
Employee-related costs also increased by $3.1 million, or 23%, driven by increased headcount to support increased customer 
volume and a more robust website infrastructure. 

Sales and Marketing.    Sales and marketing expenses increased by $20.0 million, or 14%, to $166.4 million in 2018 as 
compared to 2017. Expenses related to brand and performance advertising, the largest component of our sales and marketing 
expenses, increased by $14.9 million, or 19%, in 2018 compared to 2017, as a result of increased spending on affiliate, search 
advertising and other new channels. Employee-related costs, increased by $3.8 million, or 7%, as compared to 2017, driven by 
an increase in sales and marketing headcount to support our expansion into new products and markets, as well as increased 
sales commissions as a result of growth in the amount of revenue generated by our global direct sales team. We anticipate that 
our total sales and marketing spend will continue to increase in absolute dollars for the foreseeable future, as we continue to 
pursue growth through new customers, products, markets and geographies. 

Product Development.    Product development expenses increased by $6.4 million, or 12%, to $58.9 million in 2018 as 
compared to 2017. Employee related expenses, including stock based compensation, and consulting-related expenses, net of 
capitalized costs for the development of internal-use software, increased by $1.7 million, or 4%, as compared to 2017, driven 
by an increase in human capital requirements in product, engineering and quality assurance to support our increasing number of 
product development initiatives for our web properties, including ongoing efforts to improve our search capabilities and 
enhancing the features and functionality of the e-commerce platform. The remaining increase in product development costs was 
attributable to increases in costs related to software, hardware, facilities, consulting and other resources that are not capitalized. 
We anticipate this level of product development expenses to continue for the foreseeable future, of which a portion will 
continue to be capitalized, as we continue to invest in developing new products and internal tools and enhancing the 
functionality of our existing products and technology. 

General and Administrative.    General and administrative expenses decreased by $0.9 million, or 1%, to $97.8 million in 
2018 as compared to 2017. The decrease in general and administrative expense was driven by a $2.0 million benefit relating to 
a change in estimate in the Company’s indirect tax accruals, a $0.3 million decrease in consulting services and professional 
fees, and other various reductions resulting from the execution of expense management initiatives. These decreases were 
partially offset by a $1.9 million increase in the long-term performance-based bonus arrangements entered into concurrently 
with the acquisition of Flashstock, expected to be paid in 2020, and a $1.8 million increase in stock-based compensation 
expense. 

Gain on Sale of Webdam. On February 26, 2018, we completed the Sale of Webdam, for an aggregate purchase price of 

$49.1 million. Total cash received during 2018, net of $4.6 million in transaction costs paid, was $41.8 million with an 
additional $2.5 million receivable remaining in escrow at the balance sheet date. The funds in escrow are included as a 
component of other current assets on the Consolidated Balance Sheet as of December 31, 2018 and are expected to be released 
to us in the first quarter of 2019. 

Management recognized a pre-tax gain on the sale of approximately $38.6 million, which represents the excess of the net 

purchase price over the net assets transferred, less transaction costs. 

Other (expense) / income, net.    During 2018, we recorded a charge of $5.9 million as a result of the impairment of a 

long-term investment asset. Additionally, during 2018, we recorded approximately $1.8 million of expense related to 
unfavorable foreign currency fluctuations, offset by approximately $2.7 million of interest income. During 2017, we recorded 
income of approximately $2.8 million related to favorable foreign currency fluctuations and approximately $0.9 million of 
interest income. 

51 
 
Income Taxes.    Income tax expense decreased by $1.9 million to $11.4 million in 2018 as compared to 2017. Our 
effective tax rates for the years ended December 31, 2018 and 2017 were approximately 17.3% and 44.4%, respectively. The 
decline in the effective tax rate, excluding the discrete items, is primarily attributable to the TCJA, which lowered the U.S. 
statutory federal tax rate from 35% to 21% effective January 1, 2018. 

The 2018 effective tax rate includes discrete items, the most significant of which relate to the gain on the Sale of 
Webdam, partially offset by discrete tax benefits relating to the impairment of a long-term investment asset, the release of 
reserves for uncertain tax positions due to a lapse in the statute of limitations and the effect of the U.S. Research and 
Development tax credit claimed on our 2017 tax return. The net effect of these discrete items increased the effective tax rate for 
2018 by 6.2%. Excluding these discrete items, the effective tax rate would have been 11.1% for year ended December 31, 2018. 

In 2017, the U.S. enacted the TCJA, which significantly changed U.S. tax law by, among other things, lowering the U.S. 

statutory federal income tax rate from 35% to 21% effective January 1, 2018 and imposing a one-time transition tax on 
accumulated undistributed earnings of foreign subsidiaries. We calculated and recorded an estimate of the impact of the TCJA 
in the 2017 year-end income tax provision, which includes (i) an expense of $3.7 million related to the impact of remeasuring 
our deferred tax balances to reflect the new tax rate and (ii) an expense of $0.8 million for the one-time transition tax. During 
2018, we completed our analysis of certain income tax effects of the TCJA and did not make any significant adjustments to 
estimates previously recorded. We continue to assess the impact of the TCJA on future fiscal years and continue to monitor the 
Internal Revenue Service guidance and proposed regulations that are intended to interpret the provisions of the TCJA. 

The 2017 effective tax rate includes other discrete items partially offsetting the impact of the TCJA, the most significant 

of which is the tax effect of the domestic production activities deduction reflected in our 2016 and amended 2014 and 2015 
federal income tax returns which increased our effective tax rate by 10.1%. Excluding the effects of the TCJA and these other 
discrete tax items, our effective tax rate would have been 34.3% for the year ended December 31, 2017. 

Liquidity and Capital Resources 

As of December 31, 2019, we had cash and cash equivalents totaling $303.3 million, which primarily consisted of bank 

balances. Since inception, we have financed our operations primarily through cash flows generated from operations. 

Historically, our principal uses of cash have been funding our operations, capital expenditures, content acquisition, 
business combinations that enhance our strategic position, a non-recurring special dividend and share purchases under our share 
repurchase program. We plan to finance our operations and capital expenses largely through cash generated by our operations. 
Since our results of operations are sensitive to the level of competition we face, increased competition could adversely affect 
our liquidity and capital resources. 

Investment in ZCool Technologies Limited (“ZCool”) 

On January 4, 2018, we invested $15 million in convertible preferred shares issued by ZCool, which is equivalent to a 

25% fully diluted equity ownership interest, to further expand our presence in fast-growing markets. ZCool’s primary business 
is the operation of an e-commerce platform in China whereby customers can pay to license content contributed by creative 
professionals. ZCool and its affiliates have been the exclusive distributor of Shutterstock content in China since 2014. 

Sale of Digital Asset Management Business 

On February 26, 2018, we completed the Sale of Webdam for an aggregate purchase price of $49.1 million. Total cash 
received, net of $4.6 million transaction costs paid, was $44.3 million, inclusive of $2.5 million received during the year ended 
December 31, 2019, from the release of funds from escrow. During 2018,we recognized a pre-tax gain on sale of approximately 
$38.6 million, which represents the excess of the net purchase price over the net assets transferred, less transaction costs. 

Dividends 

On August 1, 2018, the Board of Directors declared a Special Dividend of $3.00 per share. The Special Dividend was 
paid on August 29, 2018 to stockholders of record at the close of business on August 15, 2018. The aggregate payment made in 
connection with this dividend was approximately $104.9 million. 

On February 11, 2020, our Board of Directors declared a quarterly cash dividend of $0.17 per share of outstanding 
common stock payable on March 19, 2020 to stockholders of record at the close of business on March 5, 2020. We currently 
expect to continue to pay comparable cash dividends on a quarterly basis in the future. Future declaration of dividends are 
subject to the final determination of our Board of Directors, and will be based on our future financial condition, results of 
operations, capital requirements, capital expenditure requirements, contractual restrictions, anticipated cash needs, business 
prospects, provisions of applicable law and other factors our Board of Directors may deem relevant. 

52 
 
Share Repurchase Program 

In October 2015, our board of directors approved a share repurchase program, authorizing us to repurchase up to $100 

million of our common stock and in February 2017, our Board approved an increase to the share repurchase program, 
authorizing us to repurchase up to an additional $100 million of our outstanding common stock. We expect to fund future 
repurchases through a combination of cash on hand, cash generated by operations and future financing transactions, if 
appropriate. Accordingly, our share repurchase program is subject to us having available cash to fund repurchases. Under this 
program, management is authorized to purchase shares of our common stock from time to time through open market purchases 
or privately negotiated transactions at prevailing prices as permitted by securities laws and other legal requirements, and 
subject to market conditions and other factors. 

As of December 31, 2019, we have repurchased approximately 2,558,000 shares of our common stock under the share 

repurchase program at an average per-share cost of $39.09. As of December 31, 2019, we have $100 million of repurchase 
capacity remaining under this program. We did not repurchase any shares under the share repurchase program in 2019. 

Share-Based Compensation 

Effective October 1, 2016, we implemented a practice of net share settlement upon the vesting of restricted stock units 
(“RSUs”) to cover any required withholding taxes by retaining the number of shares with a value equal to the amount of the tax 
and remitting an equal amount of cash to the appropriate taxing authorities, rather than our previous approach of requiring 
employees to sell a portion of the shares that they receive upon vesting to fund the required withholding taxes (“sell-to-cover”). 
The net share settlement approach has increased our cash outflows compared to the cash outflows under the sell-to-cover 
approach. In addition, as compared to the sell-to-cover approach, net share settlement has resulted in fewer shares being issued 
into the market as employees’ RSUs vest, thereby reducing the dilutive impact of our share-based compensation programs on 
stockholders. 

During the year ended December 31, 2019, shares with an aggregate value of $7.1 million were withheld upon vesting of 
RSUs and paid in connection with related remittance to taxing authorities. In addition, $5.4 million of proceeds were received 
during 2019 from the issuance of common stock in connection with the exercise of stock options. 

Sources and Uses of Funds 

We believe, based on our current operating plan, that our cash and cash equivalents, and cash from operations, will be 

sufficient to meet our anticipated cash needs for at least the next 12 months. Consistent with previous periods, we expect that 
future capital expenditures will primarily relate to building enhancements to the functionality of our current platform, the 
acquisition of additional storage, servers, network connectivity hardware, security apparatus and software, leasehold 
improvements and furniture and fixtures related to office expansion and relocation, content and general corporate 
infrastructure. 

See Note 16 of the Notes to Consolidated Financial Statements included in Part II, Item 8 of this Annual Report on 

Form 10-K for information regarding our existing capital commitments as of December 31, 2019. 

Historical Trends 

The following table summarizes our cash flow data for 2019, 2018 and 2017, respectively. 

Year Ended December 31, 

Net cash provided by operating activities 

Net cash used in investing activities 

$ 

$ 

Net cash used in financing activities(1) 
_______________________________________________________________________________ 

$ 

2019 

2018 
  (in thousands)     
102,202   $ 
(12,827)   $ 
(109,739)   $ 

102,646   $ 
(27,234)   $ 
(1,696)   $ 

2017 

108,037 
(57,365) 

(33,888) 

(1)  Except for the Special Dividend in 2018, no distributions or dividends have been paid during the periods presented. 2017 includes repurchases of 

common stock under the share repurchase program. 

Cash Flows 

Operating Activities 

Our primary source of cash from operating activities is cash collections from our customers. The majority of our revenue 
is generated from credit card transactions and is typically settled within one to five business days. Our primary uses of cash for 

53 
 
 
 
 
 
 
operating activities are for the payment of royalties to content contributors, employee-related expenditures and the payment of 
other operating expenses incurred in the ordinary course of business. 

Net cash provided by operating activities was $102.6 million in 2019, which remained flat compared to $102.2 million in 

2018. 

In 2018, net cash provided by operating activities was $102.2 million, compared to $108.0 million in 2017, for a decrease 

of $5.8 million, or 5%. This decrease was primarily driven by changes in working capital, including collections of accounts 
receivable and payments of accounts payable and accrued liabilities. The decline in operating cash flows was also impacted by 
fluctuations in deferred revenues, which increased by $28.7 million in 2017 and $3.7 million in 2018 excluding the effects of 
the adoption of ASU 2014-09 and the Sale of Webdam. 

Cash paid for income taxes was $1.9 million, $0.6 million and $5.0 million for the years ended December 31, 2019, 2018 

and 2017, respectively. 

Investing Activities 

Our investing activities have consisted primarily of capital expenditures for internal-use software and website 
development costs and purchases of software and equipment related to our data centers. Our investing activities have also 
included content acquisitions, as well as investments, acquisitions and disposals. Cash used in investing activities totaled 
$27.2 million, $12.8 million and $57.4 million for the years ended December 31, 2019, 2018 and 2017, respectively. 

Cash used in investing activities during 2019, mostly consisted of capital expenditures and content acquisitions of 
$26.1 million and $3.3 million, respectively, partially offset by $2.5 million net cash received from escrowed funds related to 
the Sale of Webdam. 

Cash used in investing activities during 2018 mostly consisted of $34.9 million of capital expenditures and our 

$15 million investment in ZCool, partially offset by $41.8 million net cash received from the Sale of Webdam. 

Cash used in investing activities during 2017 mostly consisted of $55.1 million related to capital expenditures and $49.6 

million, net of cash acquired, related to the acquisition of Flashstock, which was partially offset by $55.3 million of cash 
provided from the net impact of liquidation and purchase of short-term investments. 

Capital expenditures and content acquisition were $26.1 million and $3.3 million in 2019, $34.9 million and $3.8 million 

in 2018 and $55.1 million and $3.0 million in 2017, respectively. Capital expenditures include internal-use software and 
website development costs and purchases of software equipment related to our data centers as well as capitalization of 
leasehold improvements. The increases in capital expenditures in 2017 are primarily attributable to investments in internally 
developed software. We have invested significantly in product development and hosting infrastructure to enhance our customer 
experience and increase the efficiency with which we deploy new products and features. 

Financing Activities 

Our financing activities have consisted primarily of proceeds from stock-based compensation plans and cash paid in 
settlement of tax withholding obligations related to employee stock-based compensation awards, in addition to cash paid 
related to the Special Dividend paid in 2018 and the repurchase of common stock under our share repurchase program in 2017. 
Cash used in financing activities totaled $1.7 million, $109.7 million and $33.9 million for the years ended December 31, 2019, 
2018 and 2017, respectively. 

Cash used in financing activities during 2019 primarily consisted of $7.1 million, paid in settlement of tax withholding 
obligations related to employee stock-based compensation awards, partially offset by approximately $5.4 million of proceeds 
from the issuance of common stock in connection with the exercise of stock options. 

Cash used in financing activities during 2018 primarily consisted of $104.9 million related to the payment of the Special 

Dividend and $7.3 million, paid in settlement of tax withholding obligations related to employee stock-based compensation 
awards, partially offset by proceeds of approximately $2.5 million from the issuance of common stock in connection with the 
exercise of stock options. 

Cash used in financing activities during 2017 mostly consisted of cash used to repurchase common stock under our share 
repurchase program of $25.0 million. In 2017, we also used a net $5.2 million related to stock-based compensation programs, 
primarily related to the settlement of employee taxes. 

54 
Contractual Obligations and Commitments 

We lease real estate under operating lease agreements that expire on various dates during the period from 2020 through 
2029. We do not have any material capital lease obligations, and our property, equipment and software have been purchased 
primarily with cash. We anticipate expanding our office and co-location facilities as our revenue and customer base continue to 
grow and diversify. We do not anticipate any difficulties in renewing those leases and co-location agreements that expire within 
the next several years and that we currently plan to renew, or in leasing other space or hosting facilities, if required. We enter 
into unconditional purchase obligations related to contracts for cloud-based services, infrastructure and other business services 
as well as minimum royalty guarantees in connection with certain content licenses. Our future minimum payments under non-
cancelable operating leases and purchase obligations are as follows as of December 31, 2019: 

Operating lease obligations 

Purchase obligations 

Total 

Payments Due by Period 

Total 

Less Than 
1 Year 

1 - 3 Years 

3 - 5 Years 

More Than 
5 Years 

$ 

$ 

73,957   $ 
55,237   
129,194   $ 

(in thousands) 

10,013   $ 
35,757   
45,770   $ 

17,173   $ 
19,480    
36,653   $ 

13,403   $ 
—   
13,403   $ 

33,368 
— 
33,368 

On March 21, 2013, we entered into an operating lease agreement to lease our headquarters in New York City, which was 

amended in January 2016, which we refer to as the ESB Lease. The ESB Lease will expire in 2029, and the aggregate 
undiscounted future minimum lease payments, are approximately $62.0 million. We are also party to a $2.6 million letter of 
credit, as a security deposit for the ESB Lease. As of December 31, 2019, the letter of credit is collateralized by an equivalent 
amount of cash, and as such is reported as restricted cash as a component of other assets on the Consolidated Balance Sheet as 
of December 31, 2019. 

In connection with our 2017 acquisition of Flashstock, we have performance-based bonus arrangements with certain 
Flashstock employees who are now employees of Shutterstock. These employees are entitled to additional compensation if: (i) 
the custom content business achieved certain financial targets for the 2019 calendar year and (ii) the individual was employed 
by Shutterstock as of December 31, 2019. Approximately $7.8 million of incentives are expected to be paid in 2020 and are 
included as purchase obligations. 

We also enter into license agreements under which we agree to provide indemnification of varying scope and terms to 

customers with respect to certain matters, including, but not limited to, losses arising out of the breach of such agreements for 
damages directly attributable to a breach by us. We are not responsible for any damages, costs, or losses to the extent such 
damages or losses arise as a result of the modifications made by the customer, or the context in which content is used. Our 
license agreements entered into with customers limit our indemnification obligations at amounts ranging from $10,000 to 
$250,000, with certain exceptions for which our indemnification obligations are uncapped. We have experienced nominal 
losses to date as a result of the indemnification we offer and, as such, our reserves for indemnification-related losses are also 
nominal. We believe that we have the appropriate insurance coverage in place to adequately cover such indemnification 
obligations, if necessary. 

Off-Balance Sheet Arrangements 

As of December 31, 2019, we did not have any off-balance sheet arrangements, as defined in Item 303(a)(4)(ii) of 
Regulation S-K, that have or are reasonably likely to have a current or future effect on our financial condition, changes in our 
financial condition, revenues or expenses, results of operations, liquidity, capital expenditures or capital resources that is 
material to investors. 

55 
 
 
 
 
 
 
 
 
 
 
Critical Accounting Policies and Estimates 

Our financial statements are prepared in accordance with generally accepted accounting principles in the United States, or 
GAAP. The preparation of the consolidated financial statements in conformity with GAAP requires our management to make a 
number of estimates and assumptions relating to the reported amounts of assets and liabilities, the disclosure or inclusion of 
contingent assets and liabilities at the date of the consolidated financial statements, and the reported amounts of revenue and 
expenses during the period. We evaluate our significant estimates on an ongoing basis, including, but not limited to, estimates 
related to allowance for doubtful accounts, the volume of expected unused licenses for our subscription-based products, 
goodwill, intangibles, equity-based compensation and income tax provisions. We base our estimates on historical experience 
and on various other assumptions that we believe to be reasonable under the circumstances, the results of which form the basis 
for making judgments about carrying value of assets and liabilities that are not readily apparent from other sources. Actual 
results could differ from those estimates. 

We believe that the assumptions and estimates associated with our revenue recognition, allowance for doubtful accounts, 
equity-based compensation, accounting for income taxes and goodwill and intangible assets have the greatest potential impact 
on our financial statements. Therefore, we consider these to be our critical accounting policies and estimates. 

Revenue Recognition 

The majority of our revenues are earned from the license of content. Content licenses are generally purchased on a 

monthly or annual subscription basis, whereby a customer pays for a predetermined quantity of content that may be 
downloaded over a specific period of time, or, on a transactional basis, whereby a customer pays for individual content licenses 
at the time of download. Prior to the Sale of Webdam, we also earned revenue from licensing hosted software services through 
Webdam’s cloud-based tools for businesses, which were purchased as part of a subscription. 

Prior to the adoption of ASU 2014-09 on January 1, 2018, and reflected in the reported revenue amounts for the year 
ended December 31, 2017, we recognized revenue when all of the following basic criteria were met: there was persuasive 
evidence of an arrangement, performance or delivery of services had occurred, the sales price was fixed or determinable, and 
collectability was reasonably assured. We considered persuasive evidence of an arrangement to be an electronic order form, or 
a signed contract, which contained the fixed pricing terms. Performance or delivery for content licenses was considered to have 
occurred upon the download of the licensed content. Subscription revenue was recognized upon each download using an 
effective per-license rate and revenue associated with any unused licenses was recognized at the subscription expiration. 
Revenue attributable to the hosted software services was recognized ratably during the license subscription. 

Effective January 1, 2018, subsequent to the adoption of ASU 2014-09, we recognize revenues upon the satisfaction of 

performance obligations, which occurs when (i) content is downloaded by a customer or (ii) hosted software services are 
provisioned and available to a customer. For content licenses, we recognize revenues on both a subscription-based and 
transaction-based sales when content is downloaded, at which time the license is provided. In addition, we estimate expected 
unused licenses for subscription-based products and recognize the revenue associated with unused licenses throughout the 
subscription period. The estimate of unused licenses is based on historical download activity and future changes in the estimate 
could impact the timing of revenue recognition of our subscription products. Revenue associated with hosted software services 
is recognized ratably over the term of the license. ASU 2014-09 has resulted in a change in the timing of recognizing revenue 
on our content license subscription products. ASU 2014-09 did not impact revenue recognition on content licenses sold on a 
transactional basis or license revenue associated with hosted software services. 

Prior to our adoption of ASU 2014-09, we deferred certain acquisition costs that were then amortized over a period of less 

than one year. Effective January 1, 2018, we expense contract acquisition costs as incurred, to the extent that the amortization 
period would otherwise be one year or less. 

Collectability is reasonably assured at the time the electronic order or contract is entered. The majority of our customers 

purchase products by making electronic payments at the time of the transaction with a credit card. Customer payments received 
in advance of revenue recognition are contract liabilities and are recorded as deferred revenue. Customers that do not pay in 
advance are invoiced and are required to make payments under standard credit terms. Collectability for customers who pay on 
credit terms allowing for payment beyond the date at which service commences, is based on a credit evaluation for certain new 
customers and transaction history with existing customers. 

We recognize revenue gross of contributor royalties because we are the principal in the transaction as we are the party 
responsible for the performance obligation and we control the product or service before transferring it to the customer. We also 
license content to customers through third-party resellers. Third-party resellers sell our products directly to customers as the 
principal in those transactions. Accordingly, we recognize revenue net of costs paid to resellers. 

56 
We adopted ASU 2014-09 on January 1, 2018 using the modified retrospective approach, and prior period amounts were 

not restated. The effect of adoption of this new guidance on the Consolidated Balance Sheet as of January 1, 2018 was to 
reduce (i) prepaid expenses and other current assets by $3.7 million and (ii) deferred revenues by $9.9 million, with an 
offsetting $6.2 million increase in 2018 opening retained earnings. 

Accounts Receivable and Allowance for Doubtful Accounts 

Our accounts receivable consists of customer obligations due under normal trade terms, carried at their fair value less an 
allowance for doubtful accounts, if required. We determine our allowance for doubtful accounts based on an evaluation of the 
aging of our accounts receivable and on a customer-by-customer basis where appropriate. Our reserve analysis contemplates 
our historical loss rate on receivables, specific customer situations and the economic environments in which we operate. As of 
December 31, 2019 and 2018, we had an allowance for doubtful accounts of $3.6 million and $4.7 million, respectively. The 
decrease in the allowance for doubtful accounts is a result of write-offs of older receivables determined not to be collectible and 
improvement of our aging profile resulting from better collections. 

Equity-Based Compensation 

We measure and recognize non-cash equity-based compensation expense for all stock-based awards granted to employees 
based on estimated fair values. The value portion of the award that is ultimately expected to vest is recognized as expense over 
the requisite service period. Forfeitures are accounted for as they occur. For awards with a change of control condition, an 
evaluation is made at the grant date and future periods as to the likelihood of the condition being met. Compensation expense is 
adjusted in future periods for subsequent changes in the expected outcome of the change of control conditions until the vesting 
date. Compensation expense related to awards with a market condition is recognized ratably over the requisite service period 
regardless of the achievement of the market condition. Compensation expense related to awards with a performance condition 
is recognized ratably over the requisite service period based on the expected levels of achievement. To the extent that the 
expected levels of achievement change, stock-based compensation expense is adjusted and recorded in the Consolidated 
Statements of Operations and the remaining unrecognized stock-based compensation is recognized over the remaining requisite 
service period. 

We use the closing price of our common stock on the date of grant to determine the fair value of restricted stock units 

(“RSUs”), including performance-based restricted stock units (“PRSUs”). We use the Black-Scholes option pricing model, to 
determine the fair value of stock options on the date of grant. The Monte Carlo simulation model is used if the award has a 
market condition. All awards are granted pursuant to the 2012 Omnibus Equity Incentive Plan (the “2012 Plan”), which are 
discussed further in Note 10 of the Notes to Consolidated Financial Statements included in Part II, Item 8 of this Annual Report 
on Form 10-K. 

The determination of the grant date fair value using an option-pricing model and simulation model requires judgment as 
well as assumptions regarding a number of other complex and subjective variables. These variables include our closing market 
price at the grant date, the expected stock price volatility over the expected term of the awards, awards’ exercise and 
cancellation behaviors, risk-free interest rates, and expected dividends, which are estimated as follows: 

•   Fair Value of Common Stock.  The grant date fair value for stock-based awards is based on the closing price of 
our common stock on the NYSE on the date of grant and fair value for all other purposes related to stock-based 
awards is the closing price of our common stock on the NYSE on the relevant date. 

•   Expected Term.  The expected term is estimated using the simplified method allowed under Securities and 

Exchange Commission (“SEC”) guidance. In certain cases for market based awards, the Company’s expected 
term is based on a combination of historical data and estimates of the period of time the award will be 
outstanding. 

•   Volatility.  The volatility is estimated based on historical price volatility of our common stock. 

•   Risk-free Interest Rate.  The risk-free interest rate is based on the yields of U.S. Treasury securities with 

maturities similar to the expected term of each award group. 

•   Dividend Yield.  The Company determines the dividend yield based on management’s expectations of future 

dividends. The Company used an expected dividend yield of zero for options granted through 2019. 

If any of the assumptions used in the Black-Scholes pricing model or Monte Carlo simulation model changes 

significantly, the fair value for future awards may differ materially compared with the awards granted previously. The awards 
granted pursuant to the 2012 Plan are subject to a time-based vesting requirement and certain award grants may also include 

57 
market based or performance based vesting conditions. Stock option awards granted under the 2012 Plan vest over three or four 
years while the majority of the restricted stock units granted under the 2012 Plan vest over three years. 

Income Taxes 

Our income tax expense includes U.S. (federal and state) and foreign income taxes. Deferred income tax balances reflect 
the effects of temporary differences between the carrying amounts of assets and liabilities and their tax basis, and are stated at 
enacted tax rates expected to be in effect when taxes are actually paid or recovered. 

We account for unrecognized tax benefits using a more-likely-than-not threshold for financial statement recognition and 
measurement of tax positions taken or expected to be taken in a tax return. We establish reserves for tax-related uncertainties 
based on estimates of whether, and the extent to which, additional taxes may be due. We record an income tax liability for the 
difference, if any, between the benefit recognized and measured and the tax position taken or expected to be taken on our tax 
returns. To the extent that the assessment of such tax positions changes, the change in estimate is recorded in the period in 
which the determination is made. The reserves are adjusted in light of changing facts and circumstances, such as the outcomes 
of tax audits or lapses in statutes of limitations. Any reserve for uncertain tax provisions and related penalties and interest is 
included in the income tax provision. 

We assessed the realizability of deferred tax assets and determined, based on the available evidence including a history of 

taxable income, estimates of future taxable income and planning strategies, that it is more likely than not that the deferred tax 
assets will be realized. We will continue to evaluate our ability to realize deferred tax assets on a quarterly basis. Significant 
management judgment is required in determining the provision for income taxes and deferred tax assets and liabilities. In the 
event that actual results differ from these estimates, we will adjust these estimates in future periods which may result in a 
change in the effective tax rate in a future period. 

Except as required under U.S. tax laws, we do not provide for U.S. taxes on the undistributed earnings of our foreign 
subsidiaries. With the enactment of the TCJA, we are required to treat the undistributed earnings and profits of our foreign 
subsidiaries accumulated through a measurement period that should not extend more than one year beyond the date of the 
enactment of the TCJA as if they were repatriated to the U.S., and pay a current U.S. tax amount as a result of such “deemed” 
repatriation. Our tax expense for the year ended December 31, 2017 included provisional amounts for such taxes. We did not 
record any provision for potential deferred U.S. income taxes or foreign withholding taxes that otherwise may be payable if we 
were to repatriate such earnings, since we do not intend to repatriate such amounts. 

In January 2018, the FASB released guidance on the accounting for tax on the global intangible low-taxed income 

(“GILTI”) provisions of the TCJA. The GILTI provisions impose a tax on foreign income in excess of a deemed return on 
tangible assets of foreign corporations. In the first quarter of 2018, we elected to treat any potential GILTI inclusions as a 
period cost. 

During 2017, we recorded provisional estimates for the accounting impacts of the TCJA, including the transition tax, 
deferred tax re-measurements, and other items, due to the uncertainty regarding how these provisions were to be implemented 
and additional anticipated forthcoming guidance. We completed our analysis of the TCJA during 2018, and have not made any 
significant adjustments to estimates previously recorded. We continue to assess the impacts of the TCJA on future fiscal years 
and monitor the Internal Revenue Service guidance intended to interpret the provisions of the TCJA. 

Acquisitions 

Business combinations are recorded at fair value and allocated to the assets acquired and liabilities assumed in the 
transaction. Fair values are based on the exit price (i.e., the price that would be received to sell an asset or transfer a liability in 
an orderly transaction between market participants at the measurement date). We evaluate several factors, which may include 
market data for similar assets and expected future cash flows discounted at risk adjusted rates and replacement cost for the 
assets to determine an appropriate exit price when evaluating the fair value of our assets. Other assets and liabilities acquired in 
a business combination are recorded based on the fair value of the assets acquired and liabilities assumed at acquisition date. 
Changes to these factors could affect the measurement and allocation of fair value. 

Goodwill and Intangible Assets 

Goodwill and intangible assets acquired in a business combination and determined to have an indefinite useful life are not 

amortized, but instead tested for impairment at least annually on October 1 of each fiscal year or more frequently if events 
occur or circumstances exist that indicate that the fair value of a reporting unit may be below its carrying value. 

In 2018, our goodwill balance was allocated to four reporting units: Bigstock, Editorial, Images and Music. During the 

second quarter of 2019, due to changes in our reporting structure and the achievement of key milestones in the continued 

58 
integration of our operations and technology platform, we changed the way we monitor the business and concluded that we 
operated with a single reporting unit. 

As a result of the change in reporting units, in the second quarter of 2019, we evaluated our goodwill for impairment 
immediately prior and subsequent to the change in reporting units. The evaluation utilized a qualitative assessment of our 
Bigstock, Images and Music reporting units to determine whether a quantitative assessment was necessary and determined 
there were no indicators of potential impairment. For our Editorial reporting unit, which represented approximately $12.9 
million of the goodwill balance at the assessment date, we performed a quantitative goodwill impairment assessment which 
included a discounted cash flow analysis and incorporated various estimates and assumptions. The most significant of these 
assumptions were projected revenue growth rates, future royalty rates, a discount rate of 14.5% and a terminal growth rate of 
3%. These estimates were based on our historical experience and projections of future activity, factoring in customer demand 
and a cost structure necessary to achieve related revenue. 

We concluded that, at the time of the change in reporting units, no adjustment to the carrying value of the goodwill 
balance was necessary, and the aggregate goodwill for the legacy reporting units was assigned to the single content business 
reporting unit. 

We also performed our annual goodwill assessment as of October 1, 2019 and concluded that the fair value of our 
reporting unit was greater than its carrying amount, and therefore, no adjustment to the carrying value of goodwill was 
necessary. We utilized a qualitative assessment to determine whether a quantitative assessment was necessary and determined 
there were no indicators of potential impairment. 

Recent Accounting Pronouncements 

See Note 1 of the Notes to Consolidated Financial Statements included in Part II, Item 8 of this Annual Report on 

Form 10-K for a full description of recent accounting pronouncements, which is incorporated herein by reference. 

Item 7A.    Quantitative and Qualitative Disclosures About Market Risk. 

We are exposed to market risks in the ordinary course of our business, including risks related to foreign currency 

exchange rate fluctuation, interest rate fluctuation and inflation. 

Foreign Currency Exchange Risk 

Our sales to international customers are denominated in multiple currencies, including but not limited to the U.S. dollar, 

the euro, the British pound, the Australian dollar and the Japanese yen. Revenue denominated in foreign currencies as a 
percentage of total revenue was approximately 35%, 35% and 34% in 2019, 2018 and 2017, respectively. Changes in exchange 
rates will affect our revenue and certain operating expenses to the extent that our revenue is generated and expenses are 
incurred in currencies other than the U.S. dollar. Royalties earned by and paid to contributors are denominated in the U.S. 
dollar and will not be affected by changes in exchange rates. Based on our foreign currency denominated revenue for 2019, we 
estimate that a 10% change in the exchange rate of the U.S. dollar against all foreign currency denominated revenues would 
impact our revenue by approximately 3%. 

We have established foreign subsidiaries in various countries and have concluded that the functional currency of these 

entities is generally the local currency. Business transacted in currencies other than each entity’s functional currency results in 
transactional gains and losses. The net impacts of foreign currency transactions on our financial statements were gains of 
$0.2 million and $2.6 million in 2019 and 2017, respectively, and a loss of $2.2 million in 2018. Translation adjustments 
resulting from converting the foreign subsidiaries’ financial statements into U.S. dollars are recorded as a component of 
accumulated other comprehensive income (loss) in stockholders’ equity. We do not currently enter into derivatives or other 
financial instruments in order to hedge our foreign currency exchange risk, but we may do so in the future. 

59 
 
 
Our historical revenue by currency is as follows (in thousands): 

Year Ended December 31, 

2019 

2018 

2017 

Euro 

British pounds 

All other non-U.S. currencies(1) 

Total foreign currency 

U.S. dollar 

Total revenue (2) 

U.S. 
Dollars 
 $  133,341   € 
48,307   £ 
47,471     
229,119     
421,404     
 $  650,523     

Originating 
Currency 

U.S. 
Dollars 

Originating 
Currency 

U.S. 
Dollars 

117,852   $  124,732   € 
49,561   £ 
37,658   
44,393     
218,686     
404,564     
 $  623,250     

105,327   $  102,622   € 
48,634    £ 
36,965   
39,376      
190,632      
366,479      
 $  557,111     

Originating 
Currency 
90,965 
37,752 

(1) 

Includes no single currency which exceeded 5% of total revenue for any of the periods presented. 

(2)  Effective January 1, 2018 we adopted ASU 2014-09 using the modified retrospective approach. Historical revenue totals reflect those previously reported 

and have not been restated. 

Interest Rate Fluctuation Risk 

Our cash and cash equivalents consist of cash and money market accounts. The primary objective of our investment 
activities is to preserve principal while maximizing income without significantly increasing risk. The fair value of our cash and 
cash equivalents is not particularly sensitive to interest rate changes. 

We did not have any long-term borrowings as of December 31, 2019. 

Inflation Risk 

We do not believe that inflation has had a material effect on our business, financial condition or results of operations. If 

our costs were to become subject to significant inflationary pressures, we may not be able to fully offset such higher costs 
through price increases. Our inability or failure to do so could harm our business, financial condition and results of operations. 

Item 8.    Financial Statements and Supplementary Data. 

The information required by this item is incorporated by reference to the consolidated financial statements and 

accompanying notes set forth on pages F-2 through F-34 of this Annual Report on Form 10-K. 

60 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 9.    Changes in and Disagreements With Accountants on Accounting and Financial Disclosure. 

None. 

Item 9A.    Controls and Procedures. 

Evaluation of Disclosure Controls and Procedures 

Our management, with the participation of our Chief Executive Officer and our Chief Financial Officer, evaluated the 

effectiveness of our disclosure controls and procedures as of December 31, 2019. The term “disclosure controls and 
procedures,” as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act, means controls and other procedures of a 
company that are designed to ensure that information required to be disclosed by a company in the reports that it files or 
submits under the Exchange Act is recorded, processed, summarized and reported, within the time periods specified in the 
SEC’s rules and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to 
ensure that information required to be disclosed by a company in the reports that it files or submits under the Exchange Act is 
accumulated and communicated to the company’s management, including its principal executive and principal financial 
officers, as appropriate, to allow timely decisions regarding required disclosure. However, any controls and procedures, no 
matter how well designed and operated, can provide only reasonable assurance of achieving their objective. 

Based on the evaluation of our disclosure controls and procedures as of December 31, 2019, our Chief Executive Officer 

and Chief Financial Officer concluded that, as of such date, our disclosure controls and procedures were effective at a 
reasonable assurance level. 

Management’s Report on Internal Control Over Financial Reporting 

Our management is responsible for establishing and maintaining adequate internal control over financial reporting. Our 
internal control over financial reporting is designed to provide reasonable assurance regarding the reliability of our financial 
reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting 
principles. 

Management assessed our internal control over financial reporting as of December 31, 2019. Management based its 

assessment on criteria established in Internal Control-Integrated Framework (2013) issued by the Committee of Sponsoring 
Organizations of the Treadway Commission. 

Based on our assessment, management has concluded that our internal control over financial reporting was effective as of 

December 31, 2019. 

PricewaterhouseCoopers LLP, an independent registered public accounting firm, has audited the consolidated financial 
statements included in this Annual Report on Form 10-K and, as part of the audit, has issued a report on the effectiveness of our 
internal control over financial reporting as of December 31, 2019, which begins on page F-2 of this Annual Report on Form 10-
K. 

Remediation of Previously Disclosed Material Weakness 

A material weakness is a deficiency, or a combination of deficiencies, in internal control over financial reporting, such 

that there is a reasonable possibility that a material misstatement of a company's annual or interim financial statements will not 
be prevented or detected on a timely basis. 

During the third quarter of 2018, management identified a material weakness in our internal control over financial 

reporting related to the accuracy, cut-off and completeness of sales transactions related to certain enterprise license 
arrangements. Specifically, as our business strategy related to enterprise license arrangements changed during 2018, we did not 
design and maintain effective controls to assess the risks of misstatement, and therefore the appropriateness of revenue 
recognition, associated with product offerings outside of our standard product catalog. The control deficiencies resulted in 
immaterial errors in recorded revenue, accounts receivable, deferred revenue and related disclosures for the years ended 
December 31, 2018 and 2017 and the interim periods ended June 30, 2018 and September 30, 2018 and did not result in a 
material misstatement of our interim or annual consolidated financial statements or disclosures for any historical periods. 

61 
In response to the identified material weakness, management, with the oversight of the Audit Committee of the Board of 

Directors, has taken comprehensive actions to remediate the material weakness in internal control over financial reporting. 
These actions included the: (1) creation of a project team to identify the population of enterprise product offerings outside of 
our standard product catalog; and (2) development and implementation of an enhanced process, focused on the accuracy, cut-
off and completeness of the remaining enterprise product offerings. 

Based on the results of our testing of the enhanced controls, we have determined that the updated controls and procedures 

are effective as of December 31, 2019. As a result, we believe this material weakness has been remediated. 

Changes in Internal Control Over Financial Reporting 

There were no changes in our internal control over financial reporting, identified in management’s evaluation pursuant to 
Rules 13a-15(d) or 15d-15(d) of the Exchange Act during the three months ended December 31, 2019 that materially affected, 
or are reasonably likely to materially affect, our internal control over financial reporting. 

Limitations on Controls 

Our disclosure controls and procedures and internal control over financial reporting are designed to provide reasonable 

assurance of achieving their objectives as specified above. Management does not expect, however, that our disclosure controls 
and procedures or our internal control over financial reporting will prevent or detect all error and fraud. The design of a control 
system must reflect that there are resource constraints, and the benefits of controls must be considered relative to their costs. 
Any control system, no matter how well designed and operated, is based upon certain assumptions and can provide only 
reasonable, not absolute, assurance that its objectives will be met. Further, no evaluation of controls can provide absolute 
assurance that misstatements due to error or fraud will not occur or that all control issues and instances of fraud, if any, within 
the Company have been detected. 

Item 9B.    Other Information. 

None. 

62 
 
PART III 

Item 10.    Directors, Officers and Corporate Governance 

The information required by this item is incorporated by reference to our Proxy Statement for the 2020 Annual Meeting 

of Stockholders to be filed with the SEC, within 120 days after the end of the fiscal year ended December 31, 2019. 

We have adopted a Code of Business Conduct and Ethics that applies to all of our directors, officers and employees, 
including our principal executive officer and our principal financial and accounting officer. The Code of Business Conduct and 
Ethics is available on our investor relations website (investor.shutterstock.com) in the “Corporate Governance” section. We will 
post any amendments to, or waivers from, a provision of this Code of Business Conduct and Ethics by posting such information 
on our website, at the address and location specified above. 

Item 11.    Executive Compensation 

The information required by this item is incorporated by reference to our Proxy Statement for the 2020 Annual Meeting 

of Stockholders to be filed with the SEC, within 120 days after the end of the fiscal year ended December 31, 2019. 

Item 12.    Security Ownership Of Certain Beneficial Owners And Management And Related Stockholder Matters 

The information required by this item is incorporated by reference to our Proxy Statement for the 2020 Annual Meeting 

of Stockholders to be filed with the SEC, within 120 days after the end of the fiscal year ended December 31, 2019. 

Item 13.    Certain Relationships And Related Transactions, and Director Independence 

The information required by this item is incorporated by reference to our Proxy Statement for the 2020 Annual Meeting 

of Stockholders to be filed with the SEC, within 120 days after the end of the fiscal year ended December 31, 2019. 

Item 14.    Principal Accounting Fees and Services 

The information required by this item is incorporated by reference to our Proxy Statement for the 2020 Annual Meeting 

of Stockholders to be filed with the SEC, within 120 days after the end of the fiscal year ended December 31, 2019. 

63 
 
PART IV 

Item 15.    Exhibits, Financial Statement Schedules. 

(a)  The following documents are included as part of this Annual Report on Form 10-K: 

(1) Financial Statements 

Report of Independent Registered Public Accounting Firm 

Consolidated Balance Sheets 

Consolidated Statements of Operations 

Consolidated Statements of Comprehensive Income 

Consolidated Statements of Stockholders’ Equity 

Consolidated Statements of Cash Flows 

Notes to Consolidated Financial Statements 

(2) Financial Statement Schedules 

F-2 

F-4 

F-5 

F-6 

F-7 

F-8 

F-9 

Financial statement schedules have been omitted because they are not applicable or the required information is included 

in the consolidated financial statements or notes thereto. 

(3) Exhibits 

See the Exhibit Index, which immediately precedes the signature page of this Annual Report on Form 10-K. 

Item 16.    Form 10-K Summary. 

None. 

F-1 
Report of Independent Registered Public Accounting Firm 

To the Board of Directors and Stockholders of Shutterstock, Inc. 

Opinions on the Financial Statements and Internal Control over Financial Reporting 

We have audited the accompanying consolidated balance sheets of Shutterstock, Inc. and its subsidiaries (the “Company”) as of 
December 31, 2019 and 2018, and the related consolidated statements of operations, comprehensive income, stockholders’ equity and 
cash flows for each of the three years in the period ended December 31, 2019, including the related notes (collectively referred to as the 
“consolidated financial statements”). We also have audited the Company's internal control over financial reporting as of December 31, 
2019, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring 
Organizations of the Treadway Commission (COSO). 

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of 
the Company as of December 31, 2019 and 2018, and the results of its operations and its cash flows for each of the three years in the 
period ended December 31, 2019 in conformity with accounting principles generally accepted in the United States of America. Also in 
our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 
2019, based on criteria established in Internal Control - Integrated Framework (2013) issued by the COSO. 

Changes in Accounting Principles 

As discussed in Note 1 to the consolidated financial statements, the Company changed the manner in which it accounts for leases in 2019 
and the manner in which it accounts for revenues from contracts with customers in 2018. 

Basis for Opinions 

The Company's management is responsible for these consolidated financial statements, for maintaining effective internal control over 
financial reporting, and for its assessment of the effectiveness of internal control over financial reporting included in Management’s 
Report on Internal Control Over Financial Reporting appearing under Item 9A. Our responsibility is to express opinions on the 
Company’s consolidated financial statements and on the Company's internal control over financial reporting based on our audits. We 
are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required 
to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and 
regulations of the Securities and Exchange Commission and the PCAOB. 

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audits 
to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to 
error or fraud, and whether effective internal control over financial reporting was maintained in all material respects. 

Our audits of the consolidated financial statements included performing procedures to assess the risks of material misstatement of the 
consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such 
procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial 
statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well 
as evaluating the overall presentation of the consolidated financial statements. Our audit of internal control over financial reporting 
included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and 
testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included 
performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable 
basis for our opinions. 

Definition and Limitations of Internal Control over Financial Reporting 

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of 
financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting 
principles. A company’s internal control over financial reporting includes those policies and procedures that (i) pertain to the 
maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the 
company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in 
accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in 
accordance with authorizations of management and directors of the company; and (iii) provide reasonable assurance regarding 
prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect 
on the financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections 
of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in 
conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

Critical Audit Matters 

The critical audit matter communicated below is a matter arising from the current period audit of the consolidated financial statements 
that was communicated or required to be communicated to the audit committee and that (i) relates to accounts or disclosures that are 
material to the consolidated financial statements and (ii) involved our especially challenging, subjective, or complex judgments. The 
communication of critical audit matters does not alter in any way our opinion on the consolidated financial statements, taken as a whole, 
and we are not, by communicating the critical audit matter below, providing a separate opinion on the critical audit matter or on the 
accounts or disclosures to which it relates. 

F-2 
 
 
 
Goodwill Impairment Assessment - Editorial reporting unit 

As described in Notes 1 and 6 to the consolidated financial statements, the Company’s consolidated goodwill balance was $89 million as 
of December 31, 2019. Goodwill is reviewed for impairment at least annually on October 1 of each fiscal year or more frequently if events 
occur or circumstances exist that indicate that the fair value of a reporting unit may be below its carrying value. During the second 
quarter of 2019, management concluded that the Company operates with a single reporting unit. The Company’s goodwill balance prior 
to this change was allocated to its Bigstock, Editorial, Images and Music reporting units and management evaluated goodwill for 
impairment immediately prior to the change in reporting units. For its Editorial reporting unit, management performed a quantitative 
goodwill impairment assessment utilizing a discounted cash flow analysis which incorporated various estimates and assumptions. The 
most significant of these assumptions were projected revenue growth rates, future royalty rates, the discount rate, and the terminal 
growth rate. These estimates were based on the Company’s historical experience and projections of future activity, factoring in customer 
demand and a cost structure necessary to achieve related revenue. 

The principal considerations for our determination that performing procedures relating to the goodwill impairment assessment of the 
Editorial reporting unit is a critical audit matter are there was significant judgment by management when developing the fair value 
estimate of the reporting unit, which in turn led to a high degree of auditor judgment, subjectivity and effort in performing procedures to 
evaluate management’s discounted cash flow analysis and significant assumptions, including revenue growth rates, future royalty rates, 
the discount rate, and the terminal growth rate. In addition, the audit effort involved the use of professionals with specialized skill and 
knowledge to assist in performing these procedures and evaluating the audit evidence obtained from these procedures. 

Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on 
the consolidated financial statements. These procedures included testing the effectiveness of controls relating to management’s goodwill 
impairment assessment, including controls over the determination of the fair value of the Editorial reporting unit. These procedures also 
included, among others, testing management’s process for developing the fair value estimate; evaluating the appropriateness of the 
discounted cash flow analysis; testing the completeness, accuracy, and relevance of underlying data used in the analysis; and evaluating 
the reasonableness of significant assumptions used by management, including revenue growth rates, future royalty rates, the discount 
rate, and the terminal growth rate. Evaluating management’s assumptions related to revenue growth rates, future royalty rates, the 
discount rate, and the terminal growth rate involved evaluating whether the assumptions used by management were reasonable 
considering (i) the current and past performance of the reporting unit, (ii) the consistency with external market and industry data, and 
(iii) whether these assumptions were consistent with evidence obtained in other areas of the audit. Professionals with specialized skill 
and knowledge were used to assist in the evaluation of the Company’s discounted cash flow analysis and certain significant assumptions, 
including the discount rate and terminal growth rate. 

/s/ PricewaterhouseCoopers LLP 

New York, New York 

February 13, 2020 

We have served as the Company’s auditor since 2011. 

F-3 
 
 
 
 
 
 
SHUTTERSTOCK, INC. 
CONSOLIDATED BALANCE SHEETS 
(In thousands, except par value amount) 

ASSETS 

Current assets: 

Cash and cash equivalents 

Accounts receivable, net 

Prepaid expenses and other current assets 

Total current assets 

Property and equipment, net 

Right-of-use assets 

Intangible assets, net 

Goodwill 

Deferred tax assets, net 

Other assets 

Total assets 

LIABILITIES AND STOCKHOLDERS’ EQUITY 

Current liabilities: 

Accounts payable 

Accrued expenses 

Contributor royalties payable 

Deferred revenue 

Other liabilities 

Total current liabilities 

Lease liabilities 

Other non-current liabilities 

Total liabilities 

Commitments and contingencies (Note 16) 

Stockholders’ equity: 

Common stock, $0.01 par value; 200,000 shares authorized; 38,055 and 37,618 shares issued and 35,497 
and 35,060 shares outstanding as of December 31, 2019 and December 31, 2018, respectively 

Additional paid-in capital 

Treasury stock, at cost; 2,558 shares as of December 31, 2019 and December 31, 2018 

Accumulated other comprehensive loss 

Retained earnings 

Total stockholders’ equity 

Total liabilities and stockholders’ equity 

See accompanying notes to consolidated financial statements 

$ 

$ 

$ 

December 31, 

2019 

2018 

303,261   $ 
47,016   
26,703   
376,980   
58,834   
45,453   
26,669   
88,974   
14,387   
19,215   
630,512   $ 

6,104   $ 
53,864   
25,193   
141,922   
18,811   
245,894   
47,313   
9,160   
302,367   

230,852 
41,028 
34,841 
306,721 
76,188 
— 
29,540 
88,576 
12,375 
18,088 
531,488 

7,212 
51,385 
22,971 
139,604 
2,131 
223,303 
— 
21,518 
244,821 

381
312,824   

376
291,710 

(100,027)   
(6,220)   
121,187   
328,145   
630,512   $ 

(100,027) 

(6,471) 
101,079 
286,667 
531,488 

$ 

F-4 
 
 
 
 
  
 
  
 
  
 
  
 
  
 
  
 
 
 
 
 
SHUTTERSTOCK, INC. 
CONSOLIDATED STATEMENTS OF OPERATIONS 
(In thousands, except per share amounts) 

Revenue 

Operating expenses: 

Cost of revenue 

Sales and marketing 

Product development 

General and administrative 

Total operating expenses 

Income from operations 

Gain on Sale of Webdam 

Other income / (expense), net 

Income before income taxes 

Provision for income taxes 

Net income 

Earnings per share: 

Basic 

Diluted 

Weighted average shares outstanding: 

Basic 

Diluted 

Year Ended December 31, 

2019 
650,523   $ 

2018 
623,250   $ 

2017 
557,111 

$ 

278,176 

181,730 

57,216 

113,246 
630,368  
20,155  

267,671

166,448

58,897

97,782
590,798 
32,452 

— 

38,613

4,761 
24,916  

(4,952) 
66,113 

4,808 
20,108   $ 

11,426
54,687   $ 

233,102

146,464

52,486

98,710
530,762 
26,349 

—

3,732
30,081 

13,354
16,727 

 $ 
0.57
0.57   $ 

 $ 
1.57
1.54   $ 

0.48
0.47 

35,285 
35,581  

34,935
35,420 

34,627
35,291 

$ 

$ 

$ 

See accompanying notes to consolidated financial statements 

F-5 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SHUTTERSTOCK, INC. 
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME 
(In thousands) 

Net income 

Foreign currency translation gain / (loss) 

Other comprehensive income / (loss) 

Comprehensive income 

Year Ended December 31, 

2019 

2018 

2017 

$ 

$ 

20,108   $ 
251  
251  
20,359   $ 

54,687   $ 
(2,914) 

(2,914) 
51,773   $ 

16,727 
13,504 
13,504 
30,231 

See accompanying notes to consolidated financial statements 

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F-7 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SHUTTERSTOCK, INC. 
CONSOLIDATED STATEMENTS OF CASH FLOWS 
(In thousands) 

CASH FLOWS FROM OPERATING ACTIVITIES 

Net income 

Adjustments to reconcile net income to net cash provided by operating activities: 

Depreciation and amortization 

Deferred taxes 

Non-cash equity-based compensation 

Settlement of contingent consideration liability in excess of acquisition-date fair value 

Gain on Sale of Webdam 

Loss on impairment of long-term investment 

Bad debt expense 

Changes in operating assets and liabilities: 

Accounts receivable 

Prepaid expenses and other current and non-current assets 

Accounts payable and other current and non-current liabilities 

Contributor royalties payable 

Deferred revenue 

Net cash provided by operating activities 

CASH FLOWS FROM INVESTING ACTIVITIES 

Capital expenditures 

Investment sales, net 

Acquisitions of businesses, net of cash acquired 

Proceeds from Sale of Webdam, net 

Other investments / advances 

Acquisition of content 

Security deposit (payment) / release 

Net cash used in investing activities 

CASH FLOWS FROM FINANCING ACTIVITIES 

Proceeds from exercise of stock options 

Cash paid related to settlement of employee taxes related to RSU vesting 

Cash paid for Special Dividend 

Settlement of contingent consideration liability 

Repurchase of treasury shares 

Net cash used in financing activities 

Effect of foreign exchange rate changes on cash 

Net increase / (decrease) in cash, cash equivalents and restricted cash 

Cash, cash equivalents and restricted cash, beginning of period 

Cash, cash equivalents and restricted cash, end of period 

Supplemental Disclosure of Cash Information: 

Cash paid for income taxes 

Year Ended December 31, 

2019 

2018 

2017 

$ 

20,108    $ 

54,687   $ 

16,727 

49,915    
(2,025 )   
22,815    
—    
—    
—    
84    

(6,169 )   
4,246    
8,360    
2,168    
3,144    
102,646    $ 

(26,081 )   
—    
—    
2,500    
—    
(3,344 )   
(309 )   
(27,234 )   $ 

5,365    
(7,061 )   
—    
—    
—    
(1,696 )   $ 

(1,307 )   
72,409    
233,465    
305,874    $ 

45,652   
(6,270)   
23,869   
—   
(38,613)   
5,881   
1,175   

2,641   
113   
6,388   
3,021   
3,658   
102,202   $ 

(34,890)   
—   
(845)   
41,804   
(15,000)   
(3,838)   
(58)   
(12,827)   $ 

2,454   
(7,268)   
(104,925)   
—   
—   
(109,739)   $ 

(2,212)   
(22,576)   
256,041   
233,465   $ 

35,490 
12,491 
24,958 
(6,255) 
— 
— 
1,292 

(10,015) 

(6,734) 
12,044 
(685) 
28,724 
108,037 

(55,062) 
55,286 
(49,571) 
— 
(5,087) 

(2,961) 
30 
(57,365) 

1,682 
(6,848) 
— 
(3,745) 

(24,977) 

(33,888) 

12,454 
29,238 
226,803 
256,041 

1,902    $ 

580   $ 

4,984 

$ 

$ 

$ 

$ 

$ 

See accompanying notes to consolidated financial statements 

F-8 
 
 
 
 
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
SHUTTERSTOCK, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

 (1) Summary of Operations and Significant Accounting Policies 

Description of Business 

Shutterstock (the “Company” or “Shutterstock”) is a global technology company offering a creative platform, which 

provides high-quality content, tools and services to creative professionals. The content licensed by the Company’s customers 
includes: 

•  

Images - consisting of photographs, vectors and illustrations. Images are typically used in visual communications, such 
as websites, digital and print marketing materials, corporate communications, books, publications and other similar 
uses.  

•   Footage - consisting of video clips, premium footage filmed by industry experts and cinema grade video effects, 

available in HD and 4K formats. Footage is often integrated into websites, social media, marketing campaigns and 
cinematic productions.  

•   Music - consisting of high-quality music tracks and sound effects, which are often used to complement images and 

footage.  

The Company licenses content to its customers. Contributors upload their content to the Company’s web properties in 
exchange for royalty payments based on customer download activity. The Company also offered digital asset management 
services through its cloud-based digital asset management platform (“Webdam”). As discussed in Note 4, on February 26, 2018, 
the Company completed a sale transaction, pursuant to which the buyer in the transaction acquired certain assets and assumed 
certain contracts and liabilities which constituted the Company’s digital asset management business (the “Sale of Webdam”). 

Principles of Consolidation and Basis of Presentation 

The consolidated financial statements and accompanying notes have been prepared in accordance with accounting 

principles generally accepted in the United States of America (“GAAP”) and include the accounts of the Company and its 
wholly owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation. 

Certain immaterial changes in presentation have been made to conform the prior period presentation to current period 

reporting. 

Use of Estimates 

The preparation of the consolidated financial statements in conformity with GAAP requires management to make 
estimates and assumptions that affect the amounts reported and disclosed in the financial statements. Actual results could differ 
from those estimates. Such estimates include, but are not limited to, the determination of the allowance for doubtful accounts, 
the volume of expected unused licenses for our subscription-based products, the assessment of recoverability of property and 
equipment, the fair value of acquired goodwill and intangible assets, the grant-date fair value of non-cash equity-based 
compensation, the assessment of recoverability of deferred tax assets, the measurement of income tax and contingent non-
income tax liabilities and the determination of the incremental borrowing rate used to calculate the lease liability. 

F-9  
 
 
 
SHUTTERSTOCK, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

Concentration of Risk 

Financial instruments that are exposed to concentration of credit risk consist primarily of cash and cash equivalents and 

accounts receivable balances. Cash and cash equivalents are held with financial institutions of high quality. Balances may 
exceed the amount of insurance provided on such deposits. 

The majority of the Company’s revenues are derived from customers who license content using electronic payments at the 

time of a transaction. The Company’s accounts receivable are primarily from enterprise customers who require invoicing. The 
Company performs initial and ongoing credit reviews on these customers, which involve consideration of the customers’ 
financial information, their location, and other factors to assess the customers’ ability to pay. The Company also performs 
ongoing financial condition evaluations for its existing customers. As of December 31, 2019 and 2018, no single customer 
accounted for or exceeded 10% of accounts receivable. 

Additionally, no single customer accounted for or exceeded 10% of revenue for the years ended December 31, 2019, 2018 

or 2017. 

Cash, Cash Equivalents and Restricted Cash 

The following represents the Company’s cash, cash equivalents and restricted cash as of December 31, 2019 and 2018 (in 

thousands): 

Cash and cash equivalents 
Restricted cash 

Total cash, cash equivalents and restricted cash 

$ 

$ 

As of December 31, 2019 

  As of December 31, 2018 
230,852 
2,613  
233,465 

303,261   $ 
2,613  
305,874   $ 

The Company’s cash and cash equivalents consist primarily of (i) cash on hand and bank deposits and (ii) money market 

accounts, which are stated at cost, which approximates fair value. 

The Company’s restricted cash relates to security deposits related to the lease for its headquarters in New York City, 

which expires in 2029. The carrying value of restricted cash approximates fair value. Restricted cash is included as a 
component of other assets on the Consolidated Balance Sheets. 

Fair Value Measurements 

The Company records its financial assets and liabilities at fair value. Fair value is determined as the price that would be 

received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the reporting date. 
Fair value is estimated by applying inputs which are classified into the following levels of a three-tier hierarchy as follows: 
Level 1 - quoted prices (unadjusted) in active markets for identical assets or liabilities; Level 2- inputs other than quoted prices 
included within Level 1 that are either directly or indirectly observable; and Level 3 - unobservable inputs in which little or no 
market activity exists, therefore requiring an entity to develop its own assumptions regarding what market participants would 
use in pricing. 

Accounts Receivable and Allowance for Doubtful Accounts 

The Company’s accounts receivable consists of customer obligations due under normal trade terms, carried at their face 
value less an allowance for doubtful accounts, if required. The Company determines its allowance for doubtful accounts based 
on an evaluation of the aging of its accounts receivable and on a customer-by-customer basis where appropriate. The 
Company’s reserve analysis contemplates the Company’s historical loss rate on receivables, specific customer situations and the 
economic environments in which the Company operates. The following table presents the changes in the Company’s allowance 
for doubtful accounts (in thousands): 

F-10 
 
 
 
SHUTTERSTOCK, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

Balance, beginning of period 

Add: bad debt expense 

Less: write-offs, net of recoveries and other adjustments 

Balance, end of period 

Chargeback and Sales Refund Allowance 

Year Ended December 31, 

2019 

2018 

2017 

$ 

$ 

4,697   $ 
84  
(1,202)  
3,579   $ 

4,088    $ 
1,175   
(566)  
4,697   $ 

5,495 
1,292  
(2,699 ) 
4,088 

The Company establishes a chargeback allowance and sales refund reserve allowance based on factors surrounding 

historical credit card chargeback trends, historical sales refund trends and other information. As of December 31, 2019 and 
December 31, 2018, the Company’s combined allowance for chargebacks and sales refunds was $0.3 million, which was 
included as a component of other current liabilities on the Consolidated Balance Sheets. 

Property and Equipment 

Property and equipment are stated at cost, net of accumulated depreciation and amortization. Depreciation and 
amortization is calculated using the straight-line method over the estimated useful lives of the related assets. Generally, the 
useful lives are as follows: 

Equipment 

Furniture and fixtures 

Software 

Leasehold improvements 

Capitalized Internal Use Software 

3 years 

7 years 

3 years 

Shorter of expected useful life or lease term 

The Company capitalizes the qualifying costs of computer software developed for internal use, which are incurred during 

the application development stage, and amortizes them over the software’s estimated useful life. Costs incurred in the 
preliminary and post-implementation stages of the Company’s products are expensed as incurred. The amounts capitalized 
include employee’s payroll and payroll-related costs directly associated with the development activities as well as external 
direct costs of services used in developing internal-use software. The Company’s policy is to amortize capitalized costs using 
the straight-line method over the estimated useful life, which is currently three years, beginning when the software is 
substantially complete and ready for its intended use. 

Impairment of Long-Lived Assets 

Long-lived assets, inclusive of definite lived intangible assets, are reviewed for impairment whenever events or changes in 

circumstances indicate that the carrying value of an asset may not be recoverable. Recoverability of assets to be held and used 
is measured by a comparison of the carrying value of an asset to estimated undiscounted future cash flows expected to be 
generated by the asset. If the carrying value of an asset exceeds its estimated undiscounted future cash flows, an impairment 
charge is recognized in the amount by which the carrying value of the asset exceeds the fair value of the asset. Assets to be 
disposed of would be separately presented in the balance sheet and reported at the lower of the carrying value or the fair value 
less costs to sell, and are no longer depreciated. The assets and liabilities of a disposed group classified as held for sale would 
be presented separately in the appropriate asset and liability sections of the balance sheet. There were no long-lived asset 
impairment charges in 2019, 2018 or 2017. 

F-11 
 
 
 
 
 
 
SHUTTERSTOCK, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

Goodwill and Intangible Assets 

Goodwill and intangible assets acquired in a business combination and determined to have an indefinite useful life are not 

amortized, but instead tested for impairment at least annually on October 1 of each fiscal year or more frequently if events 
occur or circumstances exist that indicate that the fair value of a reporting unit may be below its carrying value. In 2018, the 
Company’s goodwill balance was allocated to four reporting units: Bigstock, Editorial, Images and Music. During the second 
quarter of 2019, due to changes in the Company’s reporting structure, which resulted in a change in the way management 
monitors the business, as well as key milestones achieved in the continued integration of the Company’s operations and 
technology platform, management concluded that the Company now operates with a single reporting unit. The Company 
evaluated its goodwill immediately prior and subsequent to the change in reporting units and concluded that no adjustment to 
the carrying value of goodwill was necessary. The aggregate goodwill for the legacy reporting units was assigned to the single 
content business reporting unit. Since inception through December 31, 2019, the Company has not had any goodwill or 
indefinite lived intangible asset impairment. 

Revenue Recognition 

The majority of the Company’s revenue is earned from the license of content. Content licenses are generally purchased on 

a monthly or annual subscription basis, whereby a customer pays for a predetermined quantity of content that may be 
downloaded over a specific period of time, or, on a transactional basis, whereby a customer pays for individual content licenses 
at the time of download.   Prior to the Sale of Webdam, the Company also earned revenue from licensing hosted software 
services through Webdam’s cloud-based tools for businesses, which were purchased as part of a subscription. 

Prior to the adoption of Accounting Standards Update (“ASU”) 2014-09, Revenue from Contracts with Customers (Topic 

606) (“ASU 2014-09”) on January 1, 2018, and reflected in the reported revenue amounts for the year ended December 31, 
2017, the Company recognized revenue when all of the following basic criteria were met: there was persuasive evidence of an 
arrangement, performance or delivery of services had occurred, the sales price was fixed or determinable, and collectability was 
reasonably assured. The Company considered persuasive evidence of an arrangement to be an electronic order form, or a signed 
contract, which contained the fixed pricing terms. Performance or delivery for content licenses was considered to have occurred 
upon the download of the licensed content. Subscription revenue was recognized upon each download using an effective per-
license rate and revenue associated with any unused licenses was recognized at the subscription expiration. Revenue 
attributable to the hosted software services was recognized ratably during the license subscription. 

Effective January 1, 2018, subsequent to the adoption of ASU 2014-09, the Company recognizes revenue upon the 

satisfaction of performance obligations, which occurs when (i) content is downloaded by a customer or (ii) hosted software 
services are provisioned and available to a customer. For content licenses, the Company recognizes revenue on both its 
subscription-based and transaction-based sales when content is downloaded, at which time the license is provided. In addition, 
management estimates expected unused licenses for subscription-based products and recognizes the revenue associated with the 
unused licenses throughout the subscription period. The estimate of unused licenses is based on historical download activity 
and future changes in the estimate could impact the timing of revenue recognition of the Company’s subscription products. 
Revenue associated with hosted software services is recognized ratably over the term of the license. ASU 2014-09 has resulted 
in a change in the timing of recognizing revenue on the Company’s content license subscription products. ASU 2014-09 did not 
impact revenue recognition on content licenses sold on a transactional basis or license revenue associated with hosted software 
services. 

Prior to the adoption of ASU 2014-09, the Company deferred certain acquisition costs that were then amortized over a 
period of less than one year. Effective January 1, 2018, the Company expenses contract acquisition costs as incurred, to the 
extent that the amortization period would otherwise be one year or less. 

Collectability is reasonably assured at the time the electronic order or contract is entered. The majority of the Company’s 

customers purchase products by making electronic payments at the time of the transaction with a credit card. Customer 
payments received in advance of revenue recognition are contract liabilities and are recorded as deferred revenue. Customers 
that do not pay in advance are invoiced and are required to make payments under standard credit terms. Collectability for 
customers who pay on credit terms allowing for payment beyond the date at which service commences, is based on a credit 
evaluation for certain new customers and transaction history with existing customers. 

The Company recognizes revenue gross of contributor royalties because the Company is the principal in the transaction as 

it is the party responsible for the performance obligation and it controls the product or service before transferring it to the 

F-12 
 
 
SHUTTERSTOCK, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

customer. The Company also licenses content to customers through third-party resellers. Third-party resellers sell the 
Company’s products directly to customers as the principal in those transactions. Accordingly, the Company recognizes revenue 
net of costs paid to resellers. 

The Company adopted ASU 2014-09 on January 1, 2018 using the modified retrospective approach, and prior period 
amounts were not restated. The effect of adoption of this guidance on the Consolidated Balance Sheet as of January 1, 2018 was 
to reduce (i) prepaid expenses and other current assets by $3.7 million and (ii) deferred revenues by $9.9 million, with an 
offsetting $6.2 million increase in 2018 opening retained earnings. 

Cost of Revenue 

The Company’s cost of revenue includes contributor royalties, credit card processing fees, content reviewer expenses, 

hosting and bandwidth expenses, content personnel salaries, non-cash equity-based compensation, amortization of content and 
technology intangible assets, and depreciation of network equipment, which are the direct costs related to providing content and 
service to customers. Additionally, the Company includes an allocation of overhead costs primarily related to payroll, 
insurance, and facilities expenses based on headcount. 

Contributor Royalties and Internal Sales Commissions 

The Company expenses contributor royalties in the period a customer download occurs and includes the corresponding 
contributor royalties in cost of revenue. Contributor royalties are generally paid weekly or monthly. The Company advances 
certain contributor royalties which are initially deferred and expensed based on the contractual royalty rate at the time of 
customer download or when the Company determines future recovery is not probable. For the years ended December 31, 2019, 
2018 and 2017, the Company deferred $8.4 million, $6.2 million and $4.7 million, respectively, in royalty advances and 
amortized $9.2 million, $6.1 million and $4.9 million, respectively, in royalty advance expense which is included in cost of 
revenue. As of December 31, 2019 and 2018, the Company has deferred contributor royalties of $1.9 million and $2.6 million, 
respectively, which is included in prepaid expenses and other current assets in the Consolidated Balance Sheets. 

Internal sales commissions are generally paid in the month following collection or invoicing of the commissioned 
receivable and is reported in sales and marketing expense. Effective January 1, 2018, upon the adoption of ASU 2014-09, the 
Company expenses contract acquisition costs, including internal sales commissions as incurred, to the extent that the 
amortization period would otherwise be one year or less. Prior to the adoption of ASU 2014-09, internal sales commissions 
were deferred and recognized over the expected future revenue stream which was generally up to 12 months. For the year ended 
December 31, 2017, the Company deferred $5.5 million, and amortized $5.0 million, in internal sales commission expense 
which was included in sales and marketing expense on the Consolidated Statements of Operations. 

Product Development 

The Company expenses product development costs as incurred, except for costs that are capitalized for certain internal 
software development projects. Product development costs are primarily comprised of development personnel salaries, non-
cash equity-based compensation, equipment costs as well as allocated occupancy costs and related overhead. 

Advertising Costs 

The Company expenses the cost of advertising and promoting its products as incurred. Such costs totaled $102.3 million, 

$91.5 million and $76.6 million for the years ended December 31, 2019, 2018 and 2017, respectively, which are included in 
sales and marketing expense in the Consolidated Statements of Operations. 

Leasing 

The Company records rent expense on a straight-line basis over the term of the related lease. Prior to the adoption of 
FASB ASU 2016-02, Leases (Topic 842), as amended (“ASC 842”), the difference between the rent expense recognized and the 
actual payments made in accordance with the operating lease agreement was recognized as a deferred rent liability on the 
Company’s Consolidated Balance Sheets. As of December 31, 2018, the Company had deferred rent of $11.3 million, which is 
included in other non-current liabilities on the Consolidated Balance Sheet. 

Effective January 1, 2019, the Company adopted ASC 842. In accordance with ASC 842, the Company first determines if 

an arrangement contains a lease and the classification of that lease, if applicable, at inception. This standard requires the 

F-13 
 
 
 
SHUTTERSTOCK, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

recognition of right-of-use (“ROU”) assets and lease liabilities for the Company’s operating leases. For contracts with lease and 
non-lease components, the Company has elected not to allocate the contract consideration, and to account for the lease and non-
lease components as a single lease component. The Company has also elected not to recognize a lease liability or ROU asset for 
leases with a term of 12 months or less, and recognize lease payments for those short-term leases on a straight-line basis over 
the lease term in the Consolidated Statements of Operations. Operating leases are included in ROU assets, other current 
liabilities and lease liabilities (net of current portion) on the Consolidated Balance Sheets. 

ROU assets represent the Company’s right to use an underlying asset for the lease term and lease liabilities represent the 

Company’s obligation to make lease payments under the lease. ROU assets and lease liabilities are recognized at the lease 
commencement date based on the present value of lease payments over the lease term. The implicit rate within the Company’s 
leases is generally not determinable and therefore the incremental borrowing rate at the lease commencement date is utilized to 
determine the present value of lease payments. The determination of the incremental borrowing rate requires judgment. 
Management determines the incremental borrowing rate for each lease using the Company’s estimated borrowing rate, adjusted 
for various factors including level of collateralization, term and currency to align with the terms of the lease. The ROU asset 
also includes any lease prepayments, offset by lease incentives. Certain of the Company’s leases include options to extend or 
terminate the lease. An option to extend the lease is considered in connection with determining the ROU asset and lease liability 
when the Company is reasonably certain that the option will be exercised. An option to terminate is considered unless the 
Company is reasonably certain the option will not be exercised. 

Equity-Based Compensation 

The Company measures and recognizes non-cash equity-based compensation expense for all stock-based awards granted 
to employees based on estimated fair values. The value portion of the award that is ultimately expected to vest is recognized as 
expense over the requisite service period. Forfeitures are accounted for as they occur. For awards with a change of control 
condition, an evaluation is made at the grant date and future periods as to the likelihood of the condition being met. 
Compensation expense is adjusted in future periods for subsequent changes in the expected outcome of the change of control 
conditions until the vesting date. Compensation expense related to awards with a market condition is recognized ratably over 
the requisite service period regardless of the achievement of the market condition. Compensation expense related to awards 
with a performance condition is recognized ratably over the requisite service period based on the expected levels of 
achievement. To the extent that the expected levels of achievement change, stock-based compensation expense is adjusted and 
recorded in the Consolidated Statements of Operations and the remaining unrecognized stock-based compensation is 
recognized over the remaining requisite service period. 

The Company uses the closing price of the Company’s common stock on the date of grant to determine the fair value of 
restricted stock units (“RSUs”) including performance-based restricted stock units (“PRSUs”). The Company uses the Black 
Scholes option pricing model, to determine the fair value of stock options on the date of grant. The Monte Carlo simulation 
model is used if the award has a market condition. All awards are granted pursuant to the 2012 Omnibus Equity Incentive Plan 
(the “2012 Plan”), which is discussed further in Note 10, Equity-Based Compensation. 

The determination of the grant date fair value using an option-pricing model and simulation model requires judgment as 

well as assumptions regarding a number of other complex and subjective variables. These variables include the Company’s 
closing market price at the grant date, the expected stock price volatility over the expected term of the awards, awards’ exercise 
and cancellation behaviors, risk-free interest rates, and expected dividends, which are estimated as follows: 

•   Fair Value of Common Stock.  The grant date fair value for stock-based awards is based on the closing price of 
the Company’s common stock on the NYSE on the date of grant and fair value for all other purposes related to 
stock-based awards shall be the closing price of the Company’s common stock on the NYSE on the relevant date. 

•   Expected Term.  The expected term is estimated using the simplified method allowed under Securities and 

Exchange Commission (“SEC”) guidance. In certain cases for market based awards, the Company’s expected term 
is based on a combination of historical data and estimates of the period of time the award will be outstanding. 

•   Volatility.  The volatility is estimated based on historical price volatility of the Company’s common stock. 

•   Risk-free Interest Rate.  The risk-free interest rate is based on the yields of U.S. Treasury securities with 

maturities similar to the expected term of each award group. 

F-14 
 
 
 
SHUTTERSTOCK, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

•   Dividend Yield.  The Company determines the dividend yield based on management’s expectations of future 

dividends. The Company used an expected dividend yield of zero for options granted through 2019. 

If any of the assumptions used in the Black-Scholes pricing model or Monte Carlo simulation model changes 

significantly, the fair value for future awards may differ materially compared with the awards granted previously. The awards 
granted pursuant to the 2012 Plan are subject to a time-based vesting requirement and certain award grants may also include 
market based or performance based vesting conditions. Stock option awards granted under the 2012 Plan vest over three or four 
years while the majority of the restricted stock units granted under the 2012 Plan vest over three years. 

Employee Benefit Plans 

The Company offers a 401(k) defined contribution plan and provides for discretionary employer matching contributions. 

All matching contributions are recognized as an expense in the Statement of Operations, as incurred. The Company recorded 
employer matching contributions of $3.7 million, $3.2 million and $1.8 million for the years ended December 31, 2019, 2018 
and 2017, respectively. 

Income Taxes 

The Company’s income tax expense includes U.S. (federal and state) and foreign income taxes. Deferred income tax 

balances reflect the effects of temporary differences between the carrying amounts of assets and liabilities and their tax basis, 
and are stated at enacted tax rates expected to be in effect when taxes are actually paid or recovered. 

The Company accounts for unrecognized tax benefits using a more-likely-than-not threshold for financial statement 
recognition and measurement of tax positions taken or expected to be taken in a tax return. The Company establishes reserves 
for tax-related uncertainties based on estimates of whether, and the extent to which, additional taxes may be due. The Company 
records an income tax liability for the difference, if any, between the benefit recognized and measured and the tax position 
taken or expected to be taken on the Company’s tax returns. To the extent that the assessment of such tax positions changes, the 
change in estimate is recorded in the period in which the determination is made. The reserves are adjusted in light of changing 
facts and circumstances, such as the outcomes of tax audits or lapses in statutes of limitations. Any reserve for uncertain tax 
provisions and related penalties and interest is included in the income tax provision. 

The Company assessed the realizability of deferred tax assets and determined, based on the available evidence including a 

history of taxable income, estimates of future taxable income and planning strategies, that it is more likely than not that the 
deferred tax assets will be realized. The Company will continue to evaluate its ability to realize deferred tax assets on a 
quarterly basis. Significant management judgment is required in determining the provision for income taxes and deferred tax 
assets and liabilities. In the event that actual results differ from these estimates, the Company will adjust these estimates in 
future periods which may result in a change in the effective tax rate in a future period. 

Except as required under U.S. tax laws, the Company does not provide for U.S. taxes on the undistributed earnings and 

profits of its foreign subsidiaries. With the enactment of the TCJA, the Company is required to treat the undistributed earnings 
and profits of its foreign subsidiaries accumulated through a measurement period that should not extend more than one year 
beyond the date of the enactment of the TCJA as if they were repatriated to the U.S., and pay a current U.S. tax amount as a 
result of such “deemed” repatriation. The Company’s tax expense for the year ended December 31, 2017 included provisional 
amounts for such taxes. The Company has not recorded any provision for potential deferred U.S. income taxes or foreign 
withholding taxes that otherwise may be payable if it were to repatriate such earnings, since the Company does not intend to 
repatriate such amounts. 

In January 2018, the FASB released guidance on the accounting for tax on the global intangible low-taxed income 

(“GILTI”) provisions of the TCJA. The GILTI provisions impose a tax on foreign income in excess of a deemed return on 
tangible assets of foreign corporations. In the first quarter of 2018, the Company elected to treat any potential GILTI inclusions 
as a period cost. 

During 2017, the Company recorded provisional estimates for the accounting impacts of the TCJA, including the 
transition tax, deferred tax re-measurements, and other items, due to the uncertainty regarding how these provisions were to be 
implemented and additional anticipated forthcoming guidance. Management completed its analysis of the TCJA during 2018, 
and has not made any significant adjustments to estimates previously recorded. The Company continues to assess the impacts of 
the TCJA on future fiscal years and is monitoring the Internal Revenue Service guidance intended to interpret the provisions of 
the TCJA. 

F-15 
 
 
SHUTTERSTOCK, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

Other Non-income Taxes 

The Company is subject to certain non-income taxes, including value added taxes, sales taxes and royalty withholding 

taxes. Where appropriate, the Company has made accruals for these taxes, which are reflected in the Company’s consolidated 
financial statements. These accruals are subject to statute of limitations requirements and review by governmental authorities. 

Treasury Stock 

The Company accounts for treasury stock under the cost method and is included as a component of stockholders’ equity. 

Treasury stock held by the Company may be reissued in the future. The Company’s policy is to account for reissued shares as a 
reduction of Treasury stock on a first-in, first-out basis. 

Net Income Per Share 

Basic net income per share is computed by dividing the net income attributable to common stockholders by the weighted 

average number of common shares outstanding during the period. Any potential issuance of common shares, including those 
that are contingent and do not participate in dividends, is excluded from weighted average number of common shares 
outstanding. Income available to common stockholders is computed by deducting income allocated to participating securities, if 
any, including unvested shares for the restricted award holder since these unvested shares have participating rights. 

Diluted net income per share is computed by dividing the net income attributable to common stockholders by the 

weighted average common shares outstanding and all potential common shares, if they are dilutive. 

Reportable Segments 

For the year ended December 31, 2019, the Company has identified one operating segment, which has also been 
determined to be the Company’s primary reportable business segment. Operating segments are defined as components of an 
enterprise for which separate financial information is available and is evaluated regularly by the Company’s chief operating 
decision maker (“CODM”), or decision-making group, in deciding how to allocate resources and in assessing performance. The 
non-reportable segment classified in the Other Category previously included the Company’s digital asset management operating 
segment, which fails to meet the quantitative or qualitative thresholds for separate segment reporting and was sold on February 
26, 2018. 

Contingent Consideration 

The Company records a liability for contingent consideration at the date of a business combination and reassesses the fair 

value of the liability each period until it is settled. Upon settlement of these liabilities, the portion of the contingent 
consideration payment that is attributable to the initial amount recorded as part of the business combination is classified as a 
cash flow from financing activities and the portion of the settlement that is attributable to subsequent changes in the fair value 
of the contingent consideration is classified as a cash flow from operating activities in the Consolidated Statement of Cash 
Flows. 

Foreign Currency 

The functional currency of the Company’s foreign subsidiaries is generally the respective local currency. Monetary assets 
and liabilities that are denominated in currencies other than each entity’s functional currency are remeasured into the functional 
currency at the period-end exchange rates and result in transactional gains and losses. The net impact of foreign currency 
transactional gains and losses on the Company’s results of operations were gains of $0.2 million and $2.6 million in 2019 and 
2017, respectively, and a loss of $2.2 million in 2018. Translation adjustments resulting from converting the foreign subsidiaries 
financial statements into U.S. dollars using the period-end exchange rates for balance sheet accounts and the period average 
exchange rate for the Statements of Operations are recorded as a component of accumulated other comprehensive income / 
(loss) within stockholders’ equity. 

Recently Adopted Accounting Standard Updates 

In February 2016, the FASB issued ASU 2016-02, Leases (Topic 842). ASU 2016-02 requires that the rights and 

obligations created by leases with a duration greater than 12 months be recorded as assets and liabilities on the balance sheet of 
the lessee. This guidance is effective for fiscal years, and interim periods within those fiscal years, beginning after December 
15, 2018. The Company has adopted this standard as of January 1, 2019 using the modified retrospective approach for all leases 

F-16 
 
 
SHUTTERSTOCK, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

entered into before the effective date. The Company has also elected the option, as permitted in ASU 2018-11, Leases (Topic 
842): Targeted Improvements, whereby initial application of the new lease standard would occur at the adoption date and a 
cumulative-effect adjustment, if any, would be recognized to the opening balance of retained earnings in the period of adoption. 
For comparability purposes, the Company will continue to comply with previous disclosure requirements in accordance with 
existing lease guidance for all periods presented in the year of adoption. 

The Company has elected the practical expedients permitted under the transition guidance which enabled the Company: 

(1) to carry forward the historical lease classification; (2) not to reassess whether expired or existing contracts are or contain 
leases; and (3) not to reassess the treatment of initial direct costs for existing leases. In addition, the Company has made an 
accounting policy election to keep leases with an initial term of 12 months or less off the balance sheet. Upon adoption of this 
standard on January 1, 2019, the Company recognized a total lease liability in the amount of $58.0 million, representing the 
present value of the minimum rental payments remaining as of the adoption date and a right-of-use asset in the amount of $46.7 
million. 

Recently Issued Accounting Standard Updates 

In June 2016, the FASB issued ASU 2016-13, Financial Instruments - Credit Losses (Topic 326): Measurement of Credit 
Losses of Financial Instruments (“ASU 2016-13”). ASU 2016-13 replaces the current incurred loss impairment methodology 
with a methodology that reflects expected credit losses. The ASU is intended to provide financial statement users with more 
decision-useful information about the expected credit losses on financial instruments and other commitments to extend credit 
held by a reporting entity at each reporting date. Adoption of this guidance is required, prospectively, for annual periods 
beginning after December 15, 2019, with early adoption permitted for annual periods beginning after December 15, 2018. 
Effective January 1, 2020, the Company will adopt ASU 2016-13 on a prospective basis. Adoption of ASU 2016-13 is not 
expected to have a material effect on the Company’s consolidated financial statements. The Company is finalizing its evaluation 
of the impact of this new standard on its financial statements. 

In August 2018, the FASB issued ASU 2018-13, Disclosure Framework - Changes to the Disclosure Requirements for 
Fair Value Measurements (“ASU 2018-13”), which eliminates, adds and modifies certain disclosure requirements for fair value 
measurements as part of the FASB’s disclosure framework project. Adoption of this guidance is required for fiscal years and 
interim periods within those fiscal years, beginning after December 15, 2019. Adoption of ASU 2018-13 is not expected to have 
an impact on the Company’s consolidated financial statements. The Company is finalizing its evaluation of the impact of this 
new standard on its financial statements. 

In August 2018, the FASB issued ASU 2018-15, Customer’s Accounting For Implementation Costs Incurred in a Cloud 

Computing Arrangement That Is a Service Contract (“ASU 2018-15”), which aligns the requirements for capitalizing 
implementation costs in a cloud computing arrangement with the requirements for capitalizing implementation costs incurred 
for an internal-use software license. Adoption of this guidance is required for fiscal years beginning after December 15, 2019 
and interim periods within those fiscal years and early adoption is permitted. Entities are permitted to choose to adopt the new 
guidance (1) prospectively for eligible costs incurred on or after the date this guidance is first applied or (2) retrospectively. 
Effective January 1, 2020, the Company will adopt ASU 2018-15 on a prospective basis. Adoption of ASU 2018-15 is not 
expected to have a material effect on the Company’s consolidated financial statements. The Company is finalizing its evaluation 
of the impact of this new standard on its financial statements. 

In December 2019, the FASB issued ASU 2019-12, Simplifying the Accounting for Income Taxes (Topic 740) (“ASU 
2019-12”), which removes certain exceptions to the general principles in Topic 740 and improves consistent application of and 
simplifies GAAP for other areas of Topic 740 by clarifying and amending existing guidance. This ASU is effective for fiscal 
years beginning after December 15, 2020, and interim periods within those fiscal years, with early adoption permitted. The 
Company is evaluating the impact of this new standard on its financial statements. 

(2) Fair Value Measurements and Other Long-term Investments 

Fair Value Measurements 

The Company had no assets or liabilities requiring fair value hierarchy disclosures as of December 31, 2019 and 2018. 

Other Fair Value Measurements 

F-17 
 
 
 
 
SHUTTERSTOCK, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

Cash, accounts receivable, restricted cash, accounts payable and accrued expenses carrying amounts approximate fair 

value because of the short-term nature of these instruments. The Company’s non-financial assets, which include property and 
equipment, intangible assets and goodwill, are not required to be measured at fair value on a recurring basis. However, if certain 
triggering events occur, or if an annual impairment test is required and the Company is required to evaluate the non-financial 
asset for impairment, a resulting asset impairment would require that the non-financial asset be recorded at the fair value. 

Other Long-term Investments 

Long-term Lending Facility and Note Receivable 

On October 20, 2016, the Company entered into a multi-part transaction, as amended in March 2017, with SilverHub 
Media Limited (“SHM”), an unrelated third-party contributor. The amended transaction included the following components: (a) 
a revolving credit facility pursuant to which the Company would be obligated to lend up to $3.3 million under certain 
conditions, (the “Facility”) to SHM, which was fully drawn as of November 2017; (b) a $1.6 million investment in a 
convertible note issued by SHM, which had a maturity date of October 20, 2021; (c) a distribution agreement, under which the 
Company is the exclusive distributor of SHM’s content in certain markets subject to certain limitations; and (d) an option to 
acquire SHM at any time after the third anniversary of the Facility or to match any third-party acquisition offer with respect to 
SHM at any time until the fifth anniversary of the Facility. 

In June 2018, SHM breached certain provisions of the distribution agreement, which constituted an event of default under 

the Facility. As a result of the occurrence of one or more events of default, the Company provided notice to SHM to demand 
immediate payment of all outstanding borrowings under the Facility and the convertible note, including accrued interest. SHM 
was unable to pay the outstanding borrowings and accrued interest and therefore, an administrator was appointed and SHM 
entered into United Kingdom administration (bankruptcy) proceedings. The Company has determined that its investments in 
SHM, including the Facility, the convertible note, accrued interest and a minor equity investment, experienced an other-than-
temporary impairment and therefore, the Company recorded a $5.9 million impairment charge during the three months ended 
June 30, 2018 in order to reduce the fair value of the Company’s investment in SHM to zero. This charge was recorded in Other 
income / (expense), net in the Consolidated Statements of Operations. The investment was previously reported within Other 
assets on the Consolidated Balance Sheet. 

Investment in ZCool Technologies Limited (“ZCool”) 

On January 4, 2018, the Company invested $15.0 million in convertible preferred shares issued by ZCool (the “Preferred 
Shares”), which is equivalent to a 25% fully diluted equity ownership interest. ZCool’s primary business is the operation of an 
e-commerce platform in China whereby customers can pay to license content contributed by creative professionals. ZCool and 
its affiliates have been the exclusive distributor of Shutterstock content in China since 2014. 

ZCool is a variable interest entity that is not consolidated because the Company is not the primary beneficiary. The 
Preferred Shares are not deemed to be in-substance common stock and will be accounted for using the measurement alternative 
for equity investments with no readily determinable fair value. The Preferred Shares will be reported at cost, adjusted for 
impairments or any observable price changes in ordinary transactions with identical or similar investments issued by ZCool. As 
of December 31, 2018, the Company’s total investment in ZCool is approximately $15 million, which is reported within Other 
assets on the Consolidated Balance Sheet. 

(3) Acquisition Activity 

Acquisition Activity in 2017 

Flashstock Technology, Inc. 

On July 7, 2017, the Company acquired all of the shares of Flashstock Technology, Inc. (“Flashstock”) pursuant to a stock 

purchase agreement. The transaction was accounted for using the acquisition method and, accordingly, the results of the 
acquired business have been included in the Company’s results of operations commencing from the acquisition date. 

Flashstock is a Toronto-based company that enables the creation of custom content through a propriety software platform. 

The Company believes this acquisition will strengthen its strategic position and facilitate a comprehensive custom content 
offering in the market. 

F-18 
 
 
 
The fair value of consideration transferred in this business combination was allocated to the intangible and tangible assets 

acquired and liabilities assumed at the acquisition date, with the remaining unallocated amount recorded as goodwill. The 
Company considered the intangible assets acquired in the transaction, and determined customer relationships and acquired 
developed technology meet the separability criteria. 

The total purchase price was $51.7 million of which $50.9 million was paid with existing cash on hand during the year 
ended December 31, 2017, and $0.8 million which was paid in the first quarter of 2018 for the settlement of working capital 
adjustments. The unpaid portion of the purchase price was included in accrued expenses as of December 31, 2017. 

The aggregate purchase price was allocated to the assets acquired and liabilities assumed as follows (in thousands): 

Assets: 

Cash and cash equivalents 

Accounts receivable 

Prepaid expenses and other current assets 

Intangible Assets: 

Customer relationships 

Developed technology 

Goodwill 

Total assets acquired 

Liabilities: 

Accrued expenses 

Accounts payable 

Deferred tax liability, net 

Deferred revenue 

Total liabilities acquired 

Net assets acquired 

$ 

$ 

1,330 
3,105 
155 

3,000 
2,200 
46,217 
56,007 

(279) 

(99) 

(333) 

(3,550) 

(4,261) 
51,746 

Fair value adjustments relating to this acquisition were finalized as of December 31, 2017, which were within the 

allowable measurement period. 

The identifiable intangible assets have a weighted average life of approximately seven years and are being amortized on a 
straight-line basis. The fair value of the customer relationships was determined using a variation of the income approach known 
as the multiple-period excess earnings method. The fair value of the developed technology was determined using the relief-
from-royalty method. 

The goodwill arising from the transaction is primarily attributable to assembled workforce, future growth opportunities in 

the custom content market, potential economies of scale arising from the combined entity’s ability to leverage the Company’s 
existing global sales and marketing reach, and potential synergies arising from the addition of custom content offerings for the 
Company’s existing customer base. Approximately 26% of goodwill will be deductible for income tax purposes. 

In connection with the acquisition, the Company recorded approximately $0.8 million of professional fees in the year 

ended December 31, 2017. The professional fees are included in general and administrative expense in the Statement of 
Operations. 

The Company has performance-based bonus arrangements with certain Flashstock employees who are now employees of 

Shutterstock. These employees are entitled to additional compensation if: (i) the custom content business achieves certain 
financial targets for the 2019 calendar year and (ii) the individual is employed by Shutterstock as of December 31, 2019. 
Expense recorded related to these performance-based bonuses amounted to $3.4 million, $3.1 million and $1.3 million for the 
years ended December 31, 2019, 2018 and 2017, respectively. These items are reported as period expenses within general and 
administrative expenses in the Consolidated Statements of Operations and are expected to be paid in 2020. These expenses are 
not considered part of the Flashstock purchase price. 

F-19 
 
 
 
 
(4) Sale of Webdam 

Sale of Digital Asset Management Business 

On February 26, 2018, the Company completed the Sale of Webdam for an aggregate purchase price of $49.1 million. 

Total cash received, net of $4.6 million transaction costs paid, was $44.3 million, inclusive of $2.5 million received during the 
year ended December 31, 2019, from the release of funds from escrow. During 2018, the Company recognized a pre-tax gain 
on sale of approximately $38.6 million, which represents the excess of the net purchase price over the net assets transferred, 
less transaction costs. 

(5) Property and Equipment 

Property and equipment is summarized as follows (in thousands): 

Computer equipment and software 

Furniture and fixtures 

Leasehold improvements 

Property and equipment 

Less: accumulated depreciation 

Property and equipment, net 

December 31, 

2019 
165,950    $ 
10,199   
19,203   
195,352   
(136,518)   
58,834   $ 

2018 
148,104 
10,020  
18,822  
176,946  
(100,758 ) 
76,188 

$ 

$ 

Depreciation and amortization expense related to property and equipment amounted to $42.9 million, $40.1 million and 

$29.2 million, for the years ended December 31, 2019, 2018 and 2017, respectively. Of these amounts, $38.1 million, $34.0 
million and $23.4 million are included in cost of revenue for the years ended December 31, 2019, 2018 and 2017, respectively, 
and $4.8 million, $6.1 million and $5.8 million are included in general and administrative expense for the years ended 
December 31, 2019, 2018 and 2017, respectively. 

Depreciation and amortization expense is included in cost of revenue and general and administrative expense based on the 

nature of the asset. There was no loss on disposal for the years ended December 31, 2019, 2018 and 2017, respectively. 

Capitalized Internal-Use Software 

The Company capitalized costs related to the development of internal-use software of $23.6 million, $27.7 million and 

$39.2 million for the years ended December 31, 2019, 2018 and 2017, respectively. Capitalized amounts are included as a 
component of property and equipment under computer equipment and software. During 2019, 2018 and 2017, the Company 
invested significantly in its product development and hosting infrastructure to enhance its customer experience and increase the 
efficiency with which management deploys new products and features. 

The portion of total depreciation expense related to capitalized internal-use software was $30.3 million, $24.9 million and 
$14.1 million for the years ended December 31, 2019, 2018 and 2017, respectively. Depreciation expense related to capitalized 
internal-use software is included in cost of revenue and general and administrative expense based on the nature of the asset. 

As of December 31, 2019 and 2018, the Company had capitalized internal-use software of $41.8 million and 

$48.5 million, respectively, net of accumulated depreciation, which was included in property and equipment, net. 

(6) Goodwill and Intangible Assets 

Goodwill 

In 2018, the Company’s goodwill balance was allocated to four reporting units: Bigstock, Editorial, Images and Music. 

During the second quarter of 2019, due to changes in the Company’s reporting structure and the achievement of key milestones 
in the continued integration of the Company’s operations and technology platform, management changed the way it monitors 
the business and concluded that the Company operates with a single reporting unit. 

As a result of the change in reporting units, in the second quarter of 2019, the Company evaluated its goodwill for 
impairment immediately prior and subsequent to the change in reporting units.  The evaluation utilized a qualitative assessment 
of its Bigstock, Images and Music reporting units to determine whether a quantitative assessment was necessary and determined 

F-20 
 
 
 
 
 
SHUTTERSTOCK, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

there were no indicators of potential impairment. For its Editorial reporting unit, which represented approximately $12.9 
million of the goodwill balance at the assessment date, management performed a quantitative goodwill impairment assessment 
which included a discounted cash flow analysis and incorporated various estimates and assumptions. The most significant of 
these assumptions were projected revenue growth rates, future royalty rates, a discount rate of 14.5% and a terminal growth rate 
of 3%. These estimates were based on the Company’s historical experience and projections of future activity, factoring in 
customer demand and a cost structure necessary to achieve related revenue. 

Management concluded that, at the time of the change in reporting units, no adjustment to the carrying value of the 
goodwill balance was necessary, and the aggregate goodwill for the legacy reporting units was assigned to the single content 
business reporting unit. 

The following table summarizes the changes in the Company’s goodwill balance by reportable and non-reportable 

segments for the year ended December 31, 2019 (in thousands): 

Balance as of December 31, 2018 

Foreign currency translation adjustment 

Balance as of December 31, 2019 

Goodwill 

88,576  
398 
88,974  

$ 

$ 

The Company performed its annual goodwill assessment as of October 1, 2019 and concluded that the fair value of its 

reporting unit was greater than its carrying amount, and therefore, no adjustment to the carrying value of goodwill was 
necessary. The Company utilized a qualitative assessment of its content business reporting unit to determine whether a 
quantitative assessment was necessary and determined there were no indicators of potential impairment. 

There were no impairments of goodwill in any of the periods presented in the consolidated financial statements. 

Intangible Assets 

Intangible assets, all of which are subject to amortization, consist of the following as of December 31, 2019 and 2018 (in 

thousands): 

As of December 31, 2019 

As of December 31, 2018 

Customer relationships 

Trade name 

Developed technology 

Contributor content 

Patents 

Total 

Accumulated 
Amortization 

Net 
Carrying  
Amount 

Weighted 
Average 
Life  
(Years) 

Gross 
Carrying  
Amount 
$  17,729    $ 
6,517  
4,841  
23,510  
259  

$  52,856    $ 

(9,294)   $ 
(5,941)  
(4,226)  
(6,626)  
(100)  

8,435   
576  
615  
16,884  
159  
(26,187)   $  26,669     

Gross 
Carrying  
Amount 
9   $  17,360    $ 
7  
4  
10  
18  

6,372  
4,940  
19,912  
259  

  $  48,843    $ 

Accumulated 
Amortization   

Net 
Carrying  
Amount 
10,225 
2,653 
1,228 
15,259 
175 
29,540 

(7,135)   $ 
(3,719)  
(3,712)  
(4,653)  
(84)  
(19,303)   $ 

Amortization expense related to the intangible assets was $7.0 million, $5.5 million and $6.3 million for the years ended 
December 31, 2019, 2018 and 2017, respectively. Of these amounts, $2.3 million, $1.7 million and $1.6 million are included in 
cost of revenue for the years ended December 31, 2019, 2018 and 2017, respectively, and $4.7 million, $3.8 million and $4.7 
million are included in general and administrative expense for the years ended December 31, 2019, 2018 and 2017, 
respectively. 

The Company determined that there was no indication of impairment for the intangible assets for all periods presented. 

Estimated amortization expense for the next five years is: $5.5 million in 2020, $4.7 million in 2021, $4.4 million in 2022, 
$3.5 million in 2023, $3.3 million in 2024 and $5.3 million thereafter. 

F-21 
 
 
 
 
 
   
 
 
 
 
 
 
 
SHUTTERSTOCK, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

(7) Accrued Expenses 

Accrued expenses consisted of the following (in thousands): 

Compensation 

Non-income taxes 

Royalty tax withholdings 

Other expenses 

Total accrued expenses 

(8) Stockholders’ Equity 

Dividends 

December 31, 

2019 

2018 

20,776   $ 
10,420  
1,315  
21,353  
53,864   $ 

15,153 
7,885 
5,618 
22,729 
51,385 

$ 

$ 

On August 1, 2018, the Company’s Board of Directors declared a special cash dividend of $3.00 per share (the “Special 

Dividend”), which was paid on August 29, 2018 to stockholders of record at the close of business on August 15, 2018. The 
aggregate payment made in connection with the Special Dividend was $104.9 million. 

In connection with the Special Dividend, and in accordance with the terms of the Company’s Amended and Restated 2012 
Omnibus Equity Incentive Plan (the “2012 Plan”), the Company adjusted outstanding equity awards in order to prevent dilution 
of such awards. Accordingly, the Company prevented dilution from the impact of the Special Dividend by adjusting the number 
of outstanding unvested RSUs and outstanding stock options, as well as the exercise price of such outstanding stock options, 
using a conversion ratio of 1.055, which was determined using a ratio of the closing and opening stock price of the Company’s 
common stock immediately prior to, and on, the ex-dividend date (the “Special Dividend Adjustment”). 

On February 11, 2020, the Company’s Board of Directors declared a quarterly cash dividend of $0.17 per share of 
outstanding common stock payable on March 19, 2020 to stockholders of record at the close of business on March 5, 2020. The 
Company currently expects to continue to pay comparable cash dividends on a quarterly basis in the future. Future declaration 
of dividends are subject to the final determination of the Board of Directors, and will be based on the Company’s future 
financial condition, results of operations, capital requirements, capital expenditure requirements, contractual restrictions, 
anticipated cash needs, business prospects, provisions of applicable law and other factors the Board of Directors may deem 
relevant. 

Common Stock 

The holders of common stock are entitled to one vote for each share held of record on all matters submitted to a vote of 

the stockholders. Subject to preferences that may be applicable to any outstanding preferred stock, holders of common stock are 
entitled to receive ratably such dividends as may be declared by the Board of Directors out of funds legally available for that 
purpose. In the event of liquidation, dissolution or winding up of the Company, the holders of common stock are entitled to 
share ratably in all assets remaining after payment of liabilities, subject to the prior distribution rights of any outstanding 
preferred stock. The common stock has no preemptive or conversion rights or other subscription rights. The outstanding shares 
of common stock are fully paid and non-assessable. Under the amended and restated certificate of incorporation, which became 
effective upon completion of the IPO, the Company’s certificate of incorporation authorized 200,000,000 shares of $0.01 per 
share par value common stock. 

F-22 
 
 
 
 
 
 
 
Preferred Stock 

Under the amended and restated certificate of incorporation, which became effective upon completion of the IPO, the 

Company’s Board of Directors has the authority, without further action by the stockholders, to issue up to 5,000,000 shares of 
preferred stock, $0.01 par value, in one or more series. The Board of Directors also has the authority to designate the rights, 
preferences, privileges and restrictions of each such series, including dividend rights, dividend rates, conversion rights, voting 
rights, terms of redemption, redemption prices, liquidation preferences and the number of shares constituting any series. 

The issuance of preferred stock may have the effect of delaying, deferring or preventing a change in control of 

Shutterstock without further action by the stockholders. The issuance of preferred stock with voting and conversion rights may 
also adversely affect the voting power of the holders of common stock. In certain circumstances, an issuance of preferred stock 
could have the effect of decreasing the market price of the common stock. As of December 31, 2019, the Company has not 
issued and has no plans to issue any shares of preferred stock. 

Treasury Stock 

In October 2015, the Company’s Board of Directors approved a share repurchase program, authorizing the Company to 

purchase up to $100 million of its common stock. In February 2017, the Company’s Board of Directors approved an increase to 
the share repurchase program, authorizing the Company to purchase an additional $100 million of its common stock. As of 
December 31, 2019, the Company has repurchased approximately 2,558,000 shares of its common stock under the share 
repurchase program at an average per-share cost of approximately $39.09. As of December 31, 2019, there is $100 million of 
remaining authorization for purchases under the share repurchase program. During 2019, the Company did not repurchase any 
shares under the share repurchase program. 

The Company expects to fund repurchases through a combination of cash on hand, cash generated by operations and 
future financing transactions, if appropriate. Accordingly, the share repurchase program is subject to the Company having 
available cash to fund repurchases. Under the share repurchase program, management is authorized to purchase shares of the 
Company’s common stock from time to time through open market purchases or privately negotiated transactions at prevailing 
prices as permitted by securities laws and other legal requirements, and subject to market conditions and other factors. 

(9) Revenue 

The Company distributes its content offerings through two primary channels: 

E-commerce: The majority of the Company’s customers license content directly through the Company’s self-service web 
properties. E-commerce customers have the flexibility to purchase a subscription-based plan that is paid on a monthly or annual 
basis or to license content on a transactional basis. These customers generally license content under the Company’s standard or 
enhanced licenses, with additional licensing options available to meet customers’ individual needs. E-commerce customers 
typically pay the full amount of the purchase price in advance or at the time of license, generally with a credit card. 

Enterprise: The Company also has a base of customers with unique content, licensing and workflow needs. These 
customers benefit from communication with dedicated sales professionals, service and research teams which provide a number 
of tailored enhancements to their creative workflows including non-standard licensing rights, multi-seat access, ability to pay 
on credit terms, multi-brand licensing packages, increased indemnification protection and content licensed for use-cases outside 
of those available on the e-commerce platform. 

In addition to the Company’s content offerings, the Company has historically generated revenue through other channels: 

Other: The Company’s Other sales channel previously included revenue from Webdam’s digital asset management 

offerings which provided tools to help organizations manage, search, distribute and collaborate on creative and other brand-
building activities. Effective February 26, 2018, the Company completed the Sale of Webdam. See Note 4 for further 
information on the Sale of Webdam. 

F-23 
 
The following table summarizes the Company’s revenue by distribution channel for the years ended December 31, 2019, 

2018 and 2017 (in thousands): 

E-commerce 

Enterprise 

Other (1) 

Total Revenues (2) 

Year Ended December 31, 

2019 
392,241   $ 
258,282  
—  
650,523   $ 

2018 
365,730    $ 
254,809   
2,711   
623,250    $ 

$ 

$ 

2017 
332,376 
208,713  
16,022  
557,111 

(1)  As previously discussed in Note 4, on February 26, 2018, the Company completed the Sale of Webdam. 2018 amounts include revenue earned 
during the period from January 1, 2018 through February 26, 2018. 

(2)  As previously discussed in Note 1, the Company adopted ASU 2014-09 effective January 1, 2018 using the modified retrospective approach. 
Historical revenue amounts reflect those previously reported and have not been restated. 

The December 31, 2019 deferred revenue balance will be earned as content is downloaded or upon the expiration of 
subscription-based products, and nearly all is expected to be earned within the next twelve months. $136.2 million of total 
revenue recognized for the year ended December 31, 2019 was reflected in deferred revenue as of January 1, 2019. 

(10) Equity-Based Compensation 

The Company recognizes stock-based compensation expense for all share-based payment awards including employee 

stock options and RSUs granted under the 2012 Plan based on the fair value of each award on the grant date. 

The following table summarizes non-cash equity-based compensation expense, net of forfeitures, by line item included in 
the Company’s Consolidated Statements of Operations for the years ended December 31, 2019, 2018 and 2017 (in thousands): 

Cost of revenue 

Sales and marketing 

Product development 

General and administrative 

Total 

Year Ended December 31, 

2019 

2018 

2017 

220   $ 

1,934   
4,737   
15,924   
22,815   $ 

523   $ 

2,218  
5,815  
15,313  
23,869   $ 

795 
4,452 
6,162 
13,549 
24,958 

$ 

$ 

The following table summarizes non-cash equity-based compensation expense, net of forfeitures, by award type included 

in the Company’s Consolidated Statements of Operations for the years ended December 31, 2019, 2018 and 2017 (in 
thousands): 

Stock options 

Restricted stock units 

Total 

Year Ended December 31, 

2019 

2018 

2017 

$ 

$ 

5,721    $ 
17,094   
22,815    $ 

6,009   $ 
17,860   
23,869   $ 

6,364 
18,594 
24,958 

F-24 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2012 Omnibus Equity Incentive Plan 

On October 10, 2012, the Company’s 2012 Plan became effective. The 2012 Plan provides for the grant of incentive stock 

options to Company employees, and for the grant of non-statutory stock options, stock appreciation rights, restricted stock, 
restricted stock units, performance units and performance shares to employees, directors and consultants. The maximum 
aggregate number of shares that may be issued under the 2012 Plan was initially 6,750,000 shares of common stock. The 
number of shares available for issuance under the 2012 Plan will be increased annually commencing January 1, 2013 by an 
amount equal to the lesser of 1,500,000 shares of common stock, 3% of the outstanding shares of common stock as of the last 
day of the immediately preceding fiscal year, or such other amount as determined by the Company’s Board of Directors. Any 
awards issued under the 2012 Plan that are forfeited by the participant will become available for future grant under the 2012 
Plan. The number of shares of common stock available under the 2012 Plan was automatically increased by approximately 
1,052,000 and 1,041,000 shares on January 1, 2019 and 2018, respectively, pursuant to the automatic increase provisions of the 
2012 Plan. 

Stock Option Awards 

The following is a summary of stock option awards and weighted average exercise price per option: 

Options outstanding at December 31, 2018 

Options granted 

Options exercised 

Options canceled or expired 

Options outstanding at December 31, 2019 

Options exercisable at December 31, 2019 

Plan 
Options 

Weighted Average 
Exercise Price 

1,128,564   $ 
83,102  
(172,937)  
(49,244)  
989,485   $ 

293,063   $ 

54.46 
39.07 
31.03 
50.51 
57.45 

34.37 

Intrinsic value of stock options is calculated as the excess of market price of the Company’s common stock over the strike 

price of the stock options, multiplied by the number of stock options. The intrinsic value of the Company’s stock options is as 
follows (in thousands): 

Stock options outstanding 

Stock options exercisable 

Stock options vested and expected to vest 

As of December 31, 

2019 

2018 

$ 

$ 

4,000   $ 
3,000   
4,000   $ 

2,500 
1,800 
2,500 

The intrinsic value of stock options exercised for the years ended December 31, 2019, 2018 and 2017 was approximately 

$1.1 million, $2.0 million and $1.6 million, respectively. 

The following weighted average assumptions were used in the fair value calculation for the years ended December 31, 

2019, 2018 and 2017: 

Expected term (in years) 

Volatility 

Risk-free interest rate 

Dividend yield 

Valuation Data: 

Year Ended Year Ended December 31, 

2019 

2018 

6.3 
45.4% 
1.83% 
— 

6.3 
47.8%  
2.625%  
— 

2017 

6.2 

50.0% 

2.15% 
— 

Weighted average fair value per share granted 

$ 

18.05 

  $ 

23.64 

  $ 

24.19 

On April 24, 2014, the Company granted 500,000 stock options with a market-based condition to its Chief Executive 

Officer (“CEO”). The stock options have an exercise price of $80.94 per share and will not vest or become exercisable unless 
(i) the CEO remains continuously employed by the Company until the fifth anniversary of the date of grant and (ii) the average 

F-25 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
90-day closing price of the Company’s common stock equals or exceeds $161.88 per share for any 90 consecutive calendar 
days during the period commencing on the fifth anniversary of the date of grant and ending on the tenth anniversary of the date 
of grant, inclusive provided that the CEO remains continuously employed by the Company until the date of satisfaction of such 
condition. The derived requisite service period was determined to be six years based on a valuation technique. The total fair 
value of the grant is $21.6 million and is being recognized over the derived requisite service period. In the event that the market 
condition remains unsatisfied upon completion of the requisite service period, no charge will be reversed. In conjunction with 
the Special Dividend Adjustment, the Company adjusted the number of stock options to approximately 527,000 from 500,000 
and the exercise price of each option to $76.73, from $80.94 pursuant to the anti-dilution provisions of the 2012 Plan.  The 
market-based conditions required for vesting remain unchanged. 

As of December 31, 2019, the total unrecognized compensation charge related to 2012 Plan non-vested options is 

approximately $3.0 million, which is expected to be recognized through fiscal year 2023. 

Restricted Stock Units Awards (including PRSUs) 

On March 26, 2019, the Compensation Committee of the Board of Directors (the “Compensation Committee”) of the 
Company approved a PRSU under the 2012 Plan. On April 1, 2019, the Company awarded approximately 202,000 PRSUs, 
each with a grant date fair value of $46.69 and corresponding to one target share, to certain of the Company’s officers. The 
number of shares that may eventually vest will be between 0% and 150% of a recipient’s target shares, depending on both the 
recipient’s continued service with the Company and the extent to which performance goals will have been achieved. 

The following table presents a summary of the Company’s RSUs activity (including PRSUs) for the year ended 

December 31, 2019: 

Non-vested balance at December 31, 2018 

Units granted 

Units vested 

Units canceled or forfeited 

Non-vested balance at December 31, 2019 

Non-vested and deferred balance at December 31, 2019 

Plan 
RSUs 
1,063,325    $ 
864,990   
(427,743 )  
(386,893 )  
1,113,679    $ 

1,143,088    $ 

Weighted 
Average 
Fair Value 

44.23 
44.72 
42.27 
45.17 
45.03 

45.23 

On April 24, 2014, the Company granted 100,000 restricted stock units with a market-based condition to its CEO. The 
restricted stock units will vest only if (i) the reporting person remains continuously employed by the Company until the fifth 
anniversary of the date of grant and (ii) the average 90-day closing price of the Company's common stock equals or exceeds 
$161.88 for any 90 consecutive calendar days during the period commencing on the fifth anniversary of the date of grant and 
ending on the tenth anniversary of the date of grant, inclusive; provided that the reporting person remains continuously 
employed by the Company until the date of satisfaction of such condition. The derived requisite service period was determined 
to be six years based on a valuation technique. The total fair value of the grant is $5.8 million and is being recognized over the 
derived requisite service period. In the event that the market condition remains unsatisfied upon completion of the requisite 
service period, no charge will be reversed. In conjunction with the Special Dividend Adjustment, the Company adjusted the 
number of restricted stock units to approximately 105,000 from 100,000, pursuant to the anti-dilution provisions of the 2012 
Plan.  The market-based conditions required for vesting remain unchanged. 

As of December 31, 2019, the total unrecognized compensation charge related to the restricted stock units is 

approximately $26.1 million, which is expected to be recognized through fiscal 2022. 

F-26 
 
 
 
(11) Other Income / (Expense), net 

The following table presents a summary of the Company’s other income / (expense) activity included in the 

accompanying Consolidated Statements of Operations (in thousands): 

Foreign currency gain / (loss) 
Impairment of a long-term investment asset 
Interest income 

Other income / (expense), net 

(12) Income Taxes 

Year Ended December 31, 

2019 

2018 

2017 

$ 

$ 

540   $ 
—   
4,221   
4,761   $ 

(1,807 )   $ 
(5,881)   
2,736   
(4,952 )   $ 

2,841 
— 
891 
3,732 

The Company’s geographical breakdown of its income / (loss) before income taxes is as follows (in thousands): 

Domestic 

Foreign 

Income before income taxes 

Year Ended December 31, 

2019 

2018 

2017 

$ 

$ 

25,549   $ 
(633 )  
24,916   $ 

68,596   $ 
(2,483)  
66,113   $ 

24,558 
5,523 
30,081 

The following table summarizes the consolidated provision for income taxes (in thousands): 

Current provision (benefit): 

Federal 

State and local 

Foreign 

Deferred provision (benefit): 

Federal 

State and local 

Foreign 

Provision for income taxes 

Year Ended December 31, 

2019 

2018 

2017 

$ 

$ 

2,824   $ 
1,127   
2,882   

(2,337 )  
(52 )  
364   
4,808   $ 

7,670   $ 
4,800  
5,226  

(2,901)  
(164)  
(3,205)  
11,426   $ 

(4,813) 
112 
5,564 

14,578 
523 
(2,610) 
13,354 

F-27 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
   
   
 
The provision for income taxes differs from statutory income tax rate as follows: 

U.S. income tax at federal statutory rate 

Tax credits 

State and local taxes, net of federal benefit 

Equity-based compensation 

Foreign rate differential 

Foreign-derived intangible income deduction 

Uncertain tax positions 

Valuation allowance 

Transition tax related to TCJA 

U.S. Federal rate change related to TCJA 

Domestic production activities deduction 

Non-deductible—other 

Total provision for income taxes 

Year Ended December 31, 

2019 

2018 

2017 

21.0 % 
(12.6 )   
1.7  
2.0  
0.3  
(12.0 )   
12.4  
3.9  
—  
—  
—  
2.6  
19.3 %  

21.0% 
(5.4)   
1.9 
(0.4)   
0.5 
(3.7)   
3.6 
— 
(0.3)   
— 
— 
0.1 
17.3%  

35.0% 

(4.0) 
2.1 
1.9 
(2.3) 
— 
5.2 
— 
2.6 
12.4 
(9.8) 
1.3 
44.4% 

On December 22, 2017, the U.S. enacted the TCJA, which lowered the Company’s U.S. statutory federal income tax rate 

from 35% to 21% effective January 1, 2018, while also imposing a one-time “transition tax” on undistributed earnings of 
foreign subsidiaries. The Company’s effective tax rate for the year ended December 31, 2017 includes an expense of $3.7 
million related to the impact of remeasuring the Company’s deferred tax balances to reflect the new tax rate and an expense of 
$0.8 million for the transition tax. 

The tax effect of the Company’s temporary differences that give rise to deferred tax assets and liabilities are presented 

below (in thousands): 

Deferred tax assets: 

Non-cash equity-based compensation 

Intangible amortization 

Non-income tax accruals 

Lease liabilities 

Deferred rent 

Other liabilities 

Gross deferred tax assets 

Valuation allowance 

Net deferred tax assets 

Deferred tax liabilities: 

Right-of-use assets 

Depreciation and amortization 

Net deferred tax assets 

$ 

Year Ended 
December 31, 

2019 

2018 

9,806   $ 
2,252  
2,647  
12,645  
—  
6,508  
33,858   
(965)   
32,893   

9,383 
3,252 
3,087 
— 
2,537 
6,523 
24,782 
— 
24,782 

(10,125)  
(8,381)  
14,387   $ 

— 
(12,484) 
12,298 

$ 

The non-cash equity-based compensation for the Company includes a deferred tax asset of $5.9 million associated with 

the performance-based grant of stock options and restricted stock units to the Company’s Chief Executive Officer. In addition, 
the $1.0 million valuation allowance relates to certain foreign net operating loss carryforwards, where the Company has 
determined that there is sufficient uncertainty regarding the future realization of these net operating losses. 

F-28 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
The following table summarizes changes to the Company’s unrecognized tax benefits as follows (in thousands): 

Balance of unrecognized tax benefits at January 1 

Gross additions for tax positions for prior years 

Gross additions for tax positions for current year 

Gross expirations 

Balance of unrecognized tax benefits at December 31 

Year Ended December 31, 

2019 

2018 

2017 

5,846   $ 
173   
3,842   
(912 )  
8,949   $ 

2,966   $ 
332  
3,476  
(928)  
5,846   $ 

1,455 
1,412 
273 
(174) 
2,966 

$ 

$ 

The total amount of gross unrecognized tax benefits as of December 31, 2019, was $8.5 million, which, if recognized, 
would impact the Company’s effective tax rate in future periods. The liability for unrecognized tax benefits is included in other 
non-current liabilities on the Consolidated Balance Sheets. 

The Company recognizes interest expense and tax penalties related to unrecognized tax benefits as a component of 
income tax expense in the Consolidated Statements of Operations. Interest and penalties included in the Company’s provision 
for income taxes were not material in all the periods presented. 

The Company and its subsidiaries file income tax returns in the U.S. and various foreign jurisdictions. The Company is 
currently under examination by the U.S. Internal Revenue Service for tax year 2017, the German Tax Office for years 2013 - 
2015, New York City for years 2015 - 2017 and Illinois for years 2015 and 2016. The Company is no longer subject to U.S. 
federal tax examinations for years before 2016, or state and local tax examinations by tax authorities for years before 2014. The 
Company anticipates that the total unrecognized tax benefits to reverse in the next fiscal year will not be material. 

As of December 31, 2019, the Company has $13.7 million in tax net operating loss carryforwards in foreign tax 
jurisdictions which are available to reduce future income taxes and the majority of this amount relates to jurisdictions with an 
indefinite carryforward period. 

As of December 31, 2019, the Company had approximately $12.4 million of undistributed earnings attributable to its 
foreign subsidiaries. It is the Company’s practice and intention to indefinitely reinvest the earnings of its foreign subsidiaries in 
those operations. The Company has not provided deferred U.S. income taxes or foreign withholding taxes on temporary 
differences resulting from the earnings indefinitely reinvested outside the United States. An estimate of the associated 
unrecognized deferred tax liability related to these undistributed earnings is not material. 

F-29 
 
 
 
 
 
(13) Net Income Per Share 

Basic net income per share is computed using the weighted average number of common shares outstanding for the period, 
excluding unvested RSUs and stock options. Diluted net income per share is based upon the weighted average common shares 
outstanding for the period plus dilutive potential common shares, including unvested RSUs and stock options using the treasury 
stock method. 

The following table sets forth the computation of basic and diluted net income per share for fiscal years 2019, 2018 and 

2017 (in thousands): 

Net income 

Shares used to compute basic net income per share 

Dilutive potential common shares: 

Stock options and employee stock purchase plan shares 

Unvested restricted stock awards 

Shares used to compute diluted net income per share 

Basic net income per share 

Diluted net income per share 

Potentially dilutive shares included in the calculation 

Anti-dilutive shares excluded from the calculation 

(14) Segment and Geographic Information 

Segment Financial Information 

$ 

$ 

$ 

Year Ended December 31, 

2019 

2018 

2017 

20,108   $ 
35,285   

54,687   $ 
34,935  

83   
213   
35,581    
0.57   $ 
0.57   $ 

917    
1,202    

117  
368  
35,420   
1.57   $ 
1.54   $ 

1,285   
1,020   

16,727 
34,627 

388 
276 
35,291 
0.48 
0.47 

1,384 
1,325 

The following table summarizes segment information for the years ended December 31, 2019, 2018 and 2017 (in 

thousands): 

December 31, 2019 

Revenue 

Operating Expenses(2) 

Income from Operations 

December 31, 2018 

Revenue 

Operating Expenses(2) 

Income from Operations 

December 31, 2017 

Revenue (1) 

Operating Expenses(2) 

Income from Operations 

Content 
Segment 

Other and 
Corporate 

  Consolidated 

$ 

$ 

650,523   $ 
517,122   
133,401   

—    $ 
113,246   
(113,246)   

620,539  
490,985   
129,554   

541,088   
417,507   
123,581   $ 

2,711   
99,813   
(97,102)   

16,023   
113,255   
(97,232 )   $ 

650,523 
630,368 
20,155 

623,250 
590,798 
32,452 

557,111 
530,762 
26,349 

(1)  Effective January 1, 2018 the Company adopted ASU 2014-09 using the modified retrospective approach. Historical revenue totals reflect those 

previously reported and have not been restated. 

(2)  Other and corporate operating expenses include unallocated corporate expenses of approximately $113.2 million, $97.8 million and $96.5 million for the 

years ended December 31, 2019, 2018, and 2017, respectively. Unallocated corporate expenses primarily relate to shared operational support functions 
and general and administrative functions of human resources, legal, finance and information technology. 

Asset information on a segment basis is not disclosed as this information is not separately identified or internally reported 

to the Company’s CODM. 

F-30 
 
 
 
 
 
   
   
 
 
 
 
   
  
 
   
   
 
   
   
Geographic Financial Information 

The following represents the Company’s geographic revenue based on customer location (in thousands): 

North America 

Europe 

Rest of the world 

Total revenue 

Year Ended December 31, 

2019 
228,185    $ 
217,397   
204,941   
650,523   $ 

2018 
230,890   $ 
207,634   
184,726   
623,250   $ 

2017 

218,865 
181,693 
156,553 
557,111 

$ 

$ 

Included in North America is the United States which comprises approximately 32% of total revenue for the year ended 

December 31, 2019, and 34% of total revenue for the years ended December 31, 2018 and 2017. Included in Europe is the 
United Kingdom which accounts for approximately 8% of total revenue for the year ended December 31, 2019. No other 
country accounts for more than 10% of the Company’s revenue in any period presented. 

The Company’s long-lived tangible assets were located as follows (in thousands): 

North America 

Europe 

Rest of world 

Total long-lived tangible assets 

December 31, 

2019 

2018 

$ 

$ 

51,954   $ 
6,541   
339   
58,834   $ 

71,758 
4,371 
59 
76,188 

Included in North America is the United States, which comprises 79% and 88% of total long-lived tangible assets as of 

December 31, 2019 and 2018, respectively. 

(15) Leasing 

The Company’s leases relate primarily to office facilities that expire on various dates from 2019 through 2029, some of 

which include one or more options to renew. All of the Company’s leases are classified as operating leases. Operating lease 
costs, including insignificant costs related to short-term leases were $11.1 million, $9.2 million and $8.5 million for the years 
ended December 31, 2019, 2018 and 2017, respectively. 

The Company made cash payments for operating leases of $10.1 million for the year ended December 31, 2019, which 
were included in cash flows from operating activities within the Consolidated Statements of Cash Flows. In addition, for the 
year ended December 31, 2019, the Company also recorded right-of-use assets of $5.9 million obtained in exchange for lease 
obligations. The Company’s operating leases have a weighted average remaining lease term of 8.25 years and a weighted 
average discount rate of 6.2%. 

Balance sheet information for the Company’s leases as of December 31, 2019, is as follows: 

(in thousands) 

Right-of-use assets 

Lease liabilities, current 

Lease liabilities, non-current 

Total lease liabilities 

December 31, 

2019 

45,453 

9,573 
47,313 
56,886 

 $ 

 $ 

 $ 

F-31 
 
 
 
 
 
 
 
 
 
 
 
 
 
Lease Commitments 

Future undiscounted lease payments for the Company’s operating lease liabilities and a reconciliation of these payments 

to its lease liabilities at December 31, 2019 are as follows (in thousands): 

Reconciliation of future undiscounted lease payments to lease liabilities 

  Lease Commitments 

Year ending December 31, 

2020 

2021 

2022 

2023 

2024 

Thereafter 

Total undiscounted lease payments 

Less: imputed interest 

Total lease liabilities 

10,013 
9,141 
8,032 
6,558 
6,845 
33,368 
73,957 

(17,071) 
56,886 

 $ 

The Company’s most significant lease is for its headquarters in New York City, which was entered into in March 2013 

and was amended in January 2016 (“ESB Lease”). As amended, the ESB Lease will expire in 2029, and the undiscounted 
remaining future minimum lease payments are approximately $62.0 million. The Company is also party to a $2.6 million letter 
of credit, as a security deposit for the ESB Lease, which is collateralized by an equivalent amount of cash, and is reported as 
restricted cash within other assets on the Consolidated Balance Sheets as of December 31, 2019 and 2018. 

Fiscal year 2018 lease commitments in accordance with prior guidance 

Future minimum lease payments under non-cancelable operating leases as of December 31, 2018 were as follows (in 

thousands): 

Year Ending December 31, 

2019 

2020 

2021 

2022 

2023 

Thereafter 

Total minimum lease payments 

(16) Commitments and Contingencies 

Other Non-Lease Obligations 

Operating 
Leases 

9,913 
8,762 
7,493 
6,829 
6,082 
39,481 
78,560 

$ 

$ 

As of December 31, 2019, the Company’s other unconditional cash obligations, consisting primarily of unconditional 

purchase obligations related to contracts for cloud-based services, infrastructure and other business services as well as 
minimum royalty guarantees in connection with certain content licenses, are as follows: 

F-32 
   
 
 
 
 
 
 
 
 
 
Year Ending December 31, 

2020 

2021 

2022 

2023 

2024 

Thereafter 

Total non-lease unconditional obligations 

Legal Matters 

$ 

Other Obligations 
35,757 
15,438 
4,042 
— 
— 
— 
55,237 

$ 

From time to time, the Company may become party to litigation in the ordinary course of business, including direct 

claims brought by or against the Company with respect to intellectual property, contracts, employment and other matters, as 
well as claims brought against the Company’s customers for whom the Company has a contractual indemnification obligation. 
The Company assesses the likelihood of any adverse judgments or outcomes with respect to these matters and determines loss 
contingency assessments on a gross basis after assessing the probability of incurrence of a loss and whether a loss is reasonably 
estimable. In addition, the Company considers other relevant factors that could impact its ability to reasonably estimate a loss. 
A determination of the amount of reserves required, if any, for these contingencies is made after analyzing each matter. The 
Company reviews reserves, if any, at least quarterly and may change the amount of any such reserve in the future due to new 
developments or changes in strategy in handling these matters. Although the results of litigation and threats of litigation, 
investigations and claims cannot be predicted with certainty, the Company currently believes that the final outcome of these 
matters will not have a material adverse effect on its business, consolidated financial position, results of operations, or cash 
flows. Regardless of the outcome, litigation can have an adverse impact on the Company because of defense and settlement 
costs, diversion of management resources and other factors. The Company currently has no material active litigation matters 
and, accordingly, no material reserves related to litigation. 

Customer Indemnifications 

In the ordinary course of business, the Company enters into contractual arrangements under which it agrees to provide 
indemnification of varying scope and terms to customers with respect to certain matters, including, but not limited to, losses 
arising out of the breach of the Company’s intellectual property warranties for damages to the customer directly attributable to 
the Company’s breach. The Company is not responsible for any damages, costs, or losses to the extent such damages, costs or 
losses arise as a result of the modifications made by the customer, or the context in which an image is used. The standard 
maximum aggregate obligation and liability to any one customer for all claims is generally limited to ten thousand dollars. The 
Company offers certain of its customers greater levels of indemnification, including unlimited indemnification. As of 
December 31, 2019, the Company has recorded no liabilities related to indemnification for loss contingencies. Additionally, the 
Company believes that it has the appropriate insurance coverage in place to adequately cover such indemnification obligations, 
if necessary. 

Employment Agreements and Indemnification Agreements 

The Company has entered into employment arrangements and indemnification agreements with certain executive officers 

and with certain employees. The agreements specify various employment-related matters, including annual compensation, 
performance incentive bonuses, and severance benefits in the event of termination with or without cause. 

F-33 
 
 
 
(17) Unaudited Quarterly Financial Data 

The following table sets forth, for the periods indicated, the Company’s financial information for the eight most recent 

quarters ended December 31, 2019. In the Company’s opinion, this unaudited information has been prepared on a basis 
consistent with the annual consolidated financial statements and includes all adjustments, consisting only of normal recurring 
adjustments, necessary for a fair presentation of the unaudited information for the periods presented. 

Revenue(1) (2) 

Operating expenses(3): 

Cost of revenue 

Sales & marketing 

Product development 

General and administrative 

Total operating expenses 

Income from operations 

Gain on Sale of Webdam 

Other income / (expense), net(4) 

Income / (Loss) before income taxes 

Provision / (Benefit) for income tax(5) 

Net income 

Net income per common share: 

Basic 

Diluted 

Weighted average common shares 
outstanding: 

Basic 

Diluted 

$ 

$ 

$ 

Three Months Ended 

Dec 31, 2019 

  Sep 30, 2019   

Jun 30, 2019    Mar 31, 2019    Dec 31, 2018   

Sep 30, 2018   

Jun 30, 2018    Mar 31, 2018 

(in thousands, except per share data) 
$  166,371   $  159,079   $  161,741    $  163,332   $  162,072   $  151,575    $  156,584   $  153,019 

71,797   
47,182   
15,103   
26,486   
160,568   
5,803   
—   
2,816   
8,619   

68,635  
45,614  
13,533   
28,114   
155,896   
3,183   
—   
465   
3,648   

68,526   
44,488   
13,594    
32,063    
158,671    
3,070    
—    
584    
3,654    

69,218  
44,446  
14,986  
26,583   
155,233   
8,099   
—   
896   
8,995   

68,829  
43,034  
11,689  
22,881   
146,433   
15,639   
—   
1,048   
16,687   

66,461   
41,028   
14,032   
23,355    
144,876    
6,699    
—    
217    
6,916    

67,891  
42,018  
16,728  
24,322   
150,959   
5,625   
—   
(7,019)   
(1,394)   

64,490 
40,368 
16,448 
27,224 
148,530 
4,489 
38,613 
802 
43,904 

4,266
4,353  $ 

(1,286)   
4,934  $ 

355 
3,299   $ 

1,473
7,522  $ 

1,774
14,913  $ 

(531 )   
7,447   $ 

(1,140)   
(254)  $ 

11,323
32,581 

0.12   $ 
0.12   $ 

0.14   $ 
0.14   $ 

0.09    $ 
0.09    $ 

0.21   $ 
0.21   $ 

0.43   $ 
0.42   $ 

0.21    $ 
0.21    $ 

(0.01)   $ 
(0.01)   $ 

0.94 
0.92 

35,478  
35,786  

35,309  
35,541  

35,232   
35,504   

35,114  
35,491  

35,047  
35,421  

34,991   
35,570   

34,913  
34,913  

34,784 
35,318 

____________________________________________________________________________ 

(1)  The Company has recorded certain immaterial adjustments to its unaudited consolidated financial statements for the correction of errors related to prior 

periods, as follows: (i) During the third quarter of 2018, to decrease enterprise revenue by approximately $0.8 million; and (ii) During the second quarter 
of 2018 to increase enterprise revenue by approximately $0.4 million and to increase general and administrative expense by approximately $0.8 million. 
The Company has concluded that the impact of the adjustments recorded during 2018 but related to prior years is not material to the results of operations 
or financial position for the periods in which these adjustments were recorded nor any prior period financial statements. 

(2)  Effective January 1, 2018 the Company adopted ASU 2014-09 using the modified retrospective approach. Historical revenue totals reflect those 

previously reported and have not been restated. 

(3) 

Includes non-cash equity-based compensation of $22,815 and $23,869 for the years ended December 31, 2019 and 2018, respectively. 

(4) 

(5) 

Includes charges related to the impairment of a long-term investment asset; transaction gains and losses primarily related to cash balances of subsidiaries 
denominated in a currency other than the subsidiaries’ functional currencies; and interest income and expense, which is not material in any period 
presented. 

Included in the provision for income taxes for the three months ended December 31, 2017 is approximately $3.7 million of non-cash charges related to a 
remeasurement of deferred tax assets related to the change in U.S. tax rates from 35% to 21% and approximately 0.8 million of cash charges related to a 
one-time U.S. cash tax for unrepatriated foreign earnings related to the TCJA. 

F-34 
 
 
 
 
  
   
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
  
   
   
   
   
   
   
 
   
   
   
   
   
   
   
EXHIBIT INDEX 

Exhibit Description 

Agreement and Plan of Merger, dated as of October 5, 2012, between the 
Registrant and Shutterstock Images LLC. 

Agreement and Plan of Merger, dated as of October 5, 2012, among the 
Registrant, Shutterstock Investors II, Inc., Insight Venture Partners 
(Cayman) V, L.P., Shutterstock Investors III, Inc. and Insight Venture 
Partners V Coinvestment Fund, L.P. 

Incorporated by Reference 
  Exhibit   

File No. 

  Form   
  S-1/A    333-181376    2.1 

Filing Date 
  October 5, 2012 

  S-1/A    333-181376    2.2 

  October 5, 2012 

Amended and Restated Certificate of Incorporation of the Registrant, as 
currently in effect. 

  S-1/A    333-181376    3.2 

  June 29, 2012 

Exhibit 
Number 

2.1   

2.2   

3.1   

Amended and Restated Bylaws of the Registrant, as currently in effect. 

3.2   
4.1  §**  Description of the Registrant’s Securities 
10.1  § 

Form of Indemnification Agreement between the Registrant and each of its 
Officers and Directors. 

10.2  § 
10.3  § 
10.4  § 

10.5(a)  § 

10.5(b)  § 

10.5(c)  § 

2012 Omnibus Equity Incentive Plan and Form of Award Agreements. 

2012 Employee Stock Purchase Plan and Form of Subscription Agreement. 

Shutterstock, Inc. Short-Term Incentive Plan. 

Employment Agreement between Shutterstock Images LLC and Jonathan 
Oringer dated September 24, 2012. 

Severance and Change in Control Agreement between Shutterstock 
Images LLC and Jonathan Oringer dated September 24, 2012. 

Summary of Compensatory Arrangements with Jonathan Oringer, dated 
April 24, 2014. 

10.5(d)  §**  Amendment  to  Employment  Agreement,  dated  February  11,  2020,  by  and 

between Jon Oringer and Shutterstock, Inc. 

10.5(e)  §**  Amendment to Severance and Change in Control Agreement, dated February 11, 

2020, by and between Jon Oringer and Shutterstock, Inc. 

  S-1/A    333-181376    3.4 

  September 27, 2012 

  S-1/A    333-181376    10.1 

  August 30, 2012 

  10.2 
  10-K    001-35669 
  S-1/A    333-181376    10.3 
  S-1/A    333-181376    10.7 
  S-1/A    333-181376    10.8(a)    September 27, 2012 

  February 27, 2015 
  June 29, 2012 
  August 30, 2012 

  S-1/A    333-181376    10.8(b)    September 27, 2012 

  8-K 

  001-35669 

  N/A 

  April 28, 2014 

10.6(a)  § 

10.6(b)  § 

10.6(c)  § 

10.7   

10.8   

10.9   

Employment Agreement by and between Shutterstock, Inc. and Steven Berns 
dated August 5, 2015. 

  8-K 

  001-35669 

  10.1 

  August 6, 2015 

Amendment to Employment Agreement by and between Shutterstock, Inc. and 
Steven Berns, effective March 1, 2017. 

  10-K    001-35669 

  10.1 

  February 27, 2017 

Separation Agreement and General Release, dated June 22, 2019, between 
Shutterstock, Inc. and Steven Berns 

  8-K 

  001-35669 

  10.1 

  July 3, 2019 

Lease Agreement, between Shutterstock, Inc. and Empire State Building 
Company LLC, dated March 21, 2013. 

  10-Q    001-35669 

  10.1 

  May 10, 2013 

First Lease Modification Agreement, by and between Shutterstock, Inc. and 
ESRT Empire State Building, L.L.C., dated August 31, 2015. 

Second Lease Modification and Extension Agreement, by and between 
Shutterstock, Inc. and ESRT Empire State Building, L.L.C., dated January 8, 
2016. 

  10-Q    001-35669 

  10.3 

  November 6, 2015 

  8-K 

  001-35669 

  10.1 

  January 13, 2016 

10.10   

Third Lease Modification Agreement, dated July 19, 2016, by and between 
Shutterstock, Inc. and ESRT Empire State Building, L.L.C. 

  10-Q    001-35669 

  10.1 

  August 4, 2016 

10.11  § 

Shutterstock, Inc. Director Compensation Policy 

Shutterstock, Inc. Form of 2012 Omnibus Equity Incentive Plan Restricted 
Stock Unit Award Agreement 

Shutterstock, Inc. Form of 2012 Omnibus Equity Incentive Plan Restricted 
Stock Unit Award Agreement for Canadian Employees 

  10-K    001-35669 
  10-Q    001-35669 

  10.1 
  10.5 

  February 26, 2019 
  May 4, 2016 

  10-Q    001-35669 

  10.6 

  May 4, 2016 

Shutterstock, Inc. Form of 2012 Omnibus Equity Incentive Plan Deferred 
Restricted Stock Unit Award Agreement 
Shutterstock, Inc. Amended and Restated 2012 Omnibus Equity Incentive Plan    10-Q    001-35669 

  10-Q    001-35669 

  10.7 

  May 4, 2016 

  10.4 

  August 4, 2016 

Shutterstock, Inc. 2012 Amended and Restated Omnibus Equity Incentive Plan 
Restricted Stock Unit Award Agreement, as amended September 15, 2016 

  10-Q    001-35669 

  10.1 

  November 4, 2016 

Shutterstock, Inc. 2012 Amended and Restated Omnibus Equity Incentive Plan 
Restricted Stock Unit Award Agreement for Canadian Employees, as amended 
September 15, 2016 

Shutterstock, Inc. 2012 Amended and Restated Omnibus Equity Incentive Plan 
Deferred Restricted Stock Unit Award Agreement, as amended September 15, 
2016 

  10-Q    001-35669 

  10.2 

  November 4, 2016 

  10-Q    001-35669 

  10.3 

  November 4, 2016 

10.19  § 

Shutterstock, Inc. 2012 Amended and Restated Omnibus Equity Incentive Plan 
Performance Stock Unit Award Agreement 

  8-K 

  001-35669 

  10.1 

  March 27, 2019 

10.12  § 

10.13  § 

10.14  § 

10.15  § 

10.16  § 

10.17  § 

10.18  § 

 
 
 
 
 
 
   
   
   
   
   
   
   
   
   
   
   
   
 
Exhibit 
Number 

10.20(a)  § 

Exhibit Description 

Employment Agreement, dated August 5, 2019, by and between the Company 
and Steven Ciardiello 

Incorporated by Reference 
  Exhibit   
  10.1 

File No. 
  001-35669 

  August 6, 2019 

Filing Date 

  Form   
  8-K 

10.20(b)  § 

Amendment to Employment Agreement, dated November 5, 2019, by and 
between the Company and Steven Ciardiello 

  10-Q 

  001-35669 

  10.4 

  November 5, 2019 

10.21  § 

10.22  § 

10.23  § 

Employment Agreement, dated December 7, 2016 between the Company and 
Martin Brodbeck 

  10-Q 

  001-35669 

  10.1 

  April 26, 2018 

Amended and Restated Employment Agreement, dated November 5, 2019, by 
and between the Company and Lisa Nadler 

  10-Q 

  001-35669 

  10.2 

  November 5, 2019 

Amended and Restated Employment Agreement, dated November 5, 2019, by 
and between the Company and Louis Weiss 

  10-Q 

  001-35669 

  10.3 

  November 5, 2019 

10.24(a)  § 

Employment Agreement, dated March 13, 2019, by and between the Company 
and Stan Pavlovsky 

  10-Q 

  001-35669 

  10.1 

  April 25, 2019 

10.24(b)  § 

Amendment to Employment Agreement, dated November 5, 2019, by and 
between the Company and Stan Pavlovsky 

  10-Q 

  001-35669 

  10.1 

  November 5, 2019 

  8-K 

  001-35669 

  10.1 

  November 18, 2019 

10.24(c)  §**  Second Amendment to Employment Agreement, dated February 11, 2020, by 

and between Stan Pavlovsky and Shutterstock, Inc. 

10.25  § 

Employment Agreement, dated November 7, 2019, by and between the 
Company and Jarrod Yahes 

21.1  **  List of Subsidiaries. 
23.1  **  Consent of PricewaterhouseCoopers LLP, Independent Registered Public 

Accounting Firm. 

24.1  **  Power of Attorney (included on signature page of this Annual Report on 

Form 10-K). 

31.1  **  Certification of Chief Executive Officer pursuant to Exchange Act Rules 13a-

14(a) and 15d-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley 
Act of 2002. 

31.2  **  Certification of Chief Financial Officer pursuant to Exchange Act Rules 13a-

14(a) and 15d-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley 
Act of 2002. 

32  #**  Certifications of Chief Executive Officer and Chief Financial Officer pursuant 
to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-
Oxley Act of 2002. 

101.INS  * 

XBRL Instance Document. 

101.SCH  * 

XBRL Taxonomy Extension Schema Document. 

101.CAL  * 

XBRL Taxonomy Extension Calculation Linkbase Document. 

101.DEF  * 

XBRL Taxonomy Extension Definition Linkbase Document. 

101.LAB  * 

XBRL Taxonomy Extension Label Linkbase Document. 

101.PRE  * 

XBRL Taxonomy Extension Presentation Linkbase Document. 

_______________________________________________________________________________ 

*  XBRL information is furnished and not filed for purposes of Sections 11 and 12 of the Securities Act of 1933 and Section 18 of the Securities 

Exchange Act of 1934, and is not subject to liability under those sections, is not part of any registration statement or prospectus to which it relates and is not 
incorporated or deemed to be incorporated by reference into any registration statement, prospectus or other document. 

§  Management contract or compensatory plan or arrangement. 

#  These certifications are not deemed filed with the Securities and Exchange Commission and are not to be incorporated by reference in any filing we 

make under the Securities Act of 1933 or the Securities Exchange Act of 1934, irrespective of any general incorporation language in any filings. 

**  Filed herewith. 

SIGNATURES 

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused 

this report to be signed on its behalf by the undersigned, thereunto duly authorized. 

Dated: February 13, 2020 

By: 

/s/ JONATHAN ORINGER 

SHUTTERSTOCK, INC. 

Jonathan Oringer 
 Chairman of the Board and Chief Executive Officer 

 
 
 
 
 
 
 
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
 
 
 
 
Each person whose individual signature appears below hereby authorizes and appoints Jonathan Oringer, Jarrod Yahes 

and Heidi Garfield, and each of them, with full power of substitution and resubstitution and full power to act without the other, 
as his or her true and lawful attorney-in-fact and agent to act in his or her name, place and stead and to execute in the name and 
on behalf of each person, individually and in each capacity stated below, and to file any and all amendments to this Annual 
Report on Form 10-K, and to file the same, with all exhibits thereto, and other documents in connection therewith, with the 
Securities and Exchange Commission, granting unto said attorneys-in-fact and agents, and each of them, full power and 
authority to do and perform each and every act and thing, ratifying and confirming all that said attorneys-in-fact and agents or 
any of them or their or his or her substitute or substitutes may lawfully do or cause to be done by virtue thereof. 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following 

persons on behalf of the registrant and in the capacities indicated. 

Signature 

Title 

Date 

/s/ JONATHAN ORINGER 

Jonathan Oringer 

Chairman of the Board, Chief Executive Officer and Director (Principal 
Executive Officer) 

  February 13, 2020 

/s/ JARROD YAHES 

  Chief Financial Officer (Principal Financial Officer) 

  February 13, 2020 

Jarrod Yahes 

/s/ STEVEN CIARDIELLO 

  Chief Accounting Officer (Principal Accounting Officer) 

  February 13, 2020 

Steven Ciardiello 

/s/ RACHNA BHASIN 

  Director 

Rachna Bhasin 

/s/ DEIRDRE M. BIGLEY 

  Director 

Deirdre M. Bigley 

/s/ JEFF EPSTEIN 

  Director 

Jeff Epstein 

/s/ THOMAS R. EVANS 

  Director 

Thomas R. Evans 

/s/ PAUL J. HENNESSY 

  Director 

Paul J. Hennessy 

  February 13, 2020 

  February 13, 2020 

  February 13, 2020 

  February 13, 2020 

  February 13, 2020 

 
 
 
 
 
   
   
 
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
 
Performance Graph 

Notwithstanding any statements to the contrary in any of our filings with the SEC, the following information shall 
not be deemed “filed” with the SEC or “soliciting material” under the Securities and Exchange Act of 1934, as 
amended, or the Exchange Act, and shall not be incorporated by reference into any such filings irrespective of any 
general incorporation language contained in such filing. 

The graph below matches Shutterstock, Inc.'s cumulative 5-Year total shareholder return on common stock with the cumulative 
total returns of the NYSE Composite index and the S&P Internet Software & Services index. The graph tracks the performance of 
a $100 investment in our common stock and in each index (with the reinvestment of all dividends) from 12/31/2014 to 
12/31/2019. 

COMPARISON OF 5 YEAR CUMULATIVE TOTAL RETURN*
Among Shutterstock, Inc., the NYSE Composite Index, 
and the S&P Internet Software & Services Index

$250

$200

$150

$100

$50

$0
12/2014

12/2015

12/2016

12/2017

12/2018

12/2019

Shutterstock, Inc.

NYSE Composite

S&P Internet Software & Services

*$100 invested on 12/31/14 in stock or index, including reinvestment of dividends.
Fiscal year ending December 31.

Copyright© 2020 Standard & Poor's, a division of S&P Global. All rights reserved.

12/2014 

12/2015 

12/2016 

12/2017 

12/2018 

12/2019 

Shutterstock, Inc. 
NYSE Composite 
S&P Internet Software & Services 

100.00 
100.00 
100.00 

46.80 
95.91 
133.32 

68.77 
107.36 
140.22 

62.27 
127.46 
197.36 

55.16 
116.06 
215.67 

65.69 
145.66 
215.67 

The stock price performance included in this graph is not necessarily indicative of future stock price performance. 

 
 
 
 
  
 
 
 
 
 
 
 
 
 
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[THIS PAGE INTENTIONALLY LEFT BLANK]

Executive Officers

Stan Pavlovsky  
Chief Executive Officer

Jarrod Yahes 
Chief Financial Officer 

Peter Silvio 
Chief Technology Officer

Avi Muchnick  
Chief Product Officer

Lou Weiss 
Chief Marketing Officer

Board of Directors

Jon Oringer 
Founder and Executive Chairman 
Shutterstock

Stan Pavlosky  
Chief Executive Officer 
Shutterstock

Rachna Bhasin 
Founder/CEO 
EQ Partners 

Deirdre Bigley 
Chief Marketing Officer  
Bloomberg 

Jeff Epstein  
Operating Partner  
Bessemer Venture Partners 
Former Executive Vice President and Chief Financial Officer  
Oracle Corporation 

Thomas R. Evans 
Former Advisor to the Board  
Former President, and Chief Executive Officer 
Bankrate, Inc.

Paul J. Hennessy  
Chief Executive Officer  
Vroom, Inc.

 
 
Stockholder Information

Corporate Headquarters 
Shutterstock, Inc. 
350 Fifth Avenue, 21st Floor 
New York, NY 10118

Investor Relations 
Copies of our annual report on Form 10-K for the year ended  
December 31, 2019 are available free of charge, upon request to: 

Shutterstock, Inc. 
350 Fifth Avenue, 21st Floor  
New York, NY 10118 
Attn: Corporate Secretary

Stock Listing 
Our common stock is listed on the New York Stock Exchange  
under the symbol “SSTK”

Independent Registered Public Accounting Firm 
PricewaterhouseCoopers, LLP 
300 Madison Avenue 
New York, NY 10017

Transfer Agent 
American Stock Transfer & 
Trust Company 
6201 15th Avenue 
Brooklyn, NY 11219

Company Information 
Current information about Shutterstock, press releases, 
and investor information are available on our website 
at www.shutterstock.com

Forward Looking Statements

This report contains forward-looking statements that are based on our management’s beliefs and assumptions and on information currently available to management. Forward-looking  
statements involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance or achievements to be materially different from any future 
results, performance or achievements expressed or implied by the forward-looking statements. See Shutterstock’s filings with the Securities and Exchange Commission, including its most 
recent filings on Forms 10-K and 10-Q, for a discussion of important risk factors that could cause actual events or results to differ materially from what we currently expect.