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Sistema

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FY2016 Annual Report · Sistema
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Annual report 2016

02

ANNUAL 
REPORT 
2016

www.sistema.com

Contents

04

RISKS

>> Integrated ERM system 

>> Risks related to Sistema’s 
activities

CORPORATE GOVERNANCE   
SYSTEM

>> General Meeting  
of Shareholders 

>> Board of Directors 

>> Committees of the Board  
of Directors

>> President 

>> Management Board 

>> The President’s committees 

>> Specific characteristics of risk 
management, internal control and 
internal audit systems 

>> Development of the corporate 
governance system in 2016

64

64

66

70

74

76

80

86

87

88

89

92

CORPORATE SOCIAL 
RESPONSIBILITY

>> Principles for responsible 
investment 

>> Contribution to sustainable 
development 

>> Social investments and 
partnerships 

94

94

96

99

>> Environmental responsibility

102

04

06

08

09

12

14

16

19

22

22

24

24

27

30

34

39

43

46

49

51

54

57

58

ABOUT THE GROUP

>> Sistema today

>> CEO’s statement

>> Structure of shareholders’ equity  

>> Mission and strategy

>> Investment portfolio

STRATEGIC PROGRESS

>> Key events of 2016

>> Financial results for 2016 

>> Credit ratings 

>> Dividends

STRATEGIC DEVELOPMENT

>> MTS 

>> Detsky Mir 

>> Segezha Group 

>> Agroholding Steppe

>> Real-estate assets 

>> BPGC 

>> Medsi 

>> Binnopharm 

>> RTI 

>> MTS Bank 

>> Other investments

>> Funds

To get more information, please  
visit our corporate web site:
www.sistema.com

ANNUAL REPORT 2016www.sistema.comContents

03

04

Sistema today 

Sistema PJSFC is the 

SISTEMA’S VISION 

VALUE CREATION MODEL  

largest private investor 

in the real sector of 

the Russian economy. 

Sistema’s investment 

portfolio mostly 

comprises Russian 

Sistema’s mission is to build a first-
class Russian investment company that 
grows long-term shareholder value by 
efficiently managing its asset portfolio 
and achieving high returns  
on investment. 

companies operating 

APPROACH

Sistema improves the operational 
efficiency of its acquired assets 
through restructuring and by working 
with industrial partners to enhance 
expertise and mitigate financial risks.

in sectors including 

telecoms, agriculture, 

retail, real estate, 

high-tech, pharma 

and forest products. 

Sistema is a controlling 

shareholder in most of 

its portfolio companies. 

Sistema’s investment model aims to 
monetise its portfolio of assets by 
accumulating cash from incoming 
dividends and proceeds from asset 
sales, and subsequently either



investing in new, high-potential 
investment projects capable  
of generating high returns  
on invested capital; 

 

distributing profit to shareholders 
in the form of dividends; 



investing in the development  
of existing assets to increase their 
value

Sistema PJSFC’s shareholding 
structure(1)

STRUCTURE OF 
SHAREHOLDERS’ EQUITY

The Company’s shares are traded on 
the London Stock Exchange (LSE) in 
the form of global depositary receipts 
(GDRs). The GDRs trade under the ticker 
SSA. One GDR represents 20 ordinary 
shares. Sistema’s shares also trade 
on Moscow Exchange under the ticker 
AFKS.

64.2%
17.6%
15.3%
2.9%

Vladimir Evtushenkov

GDRs in free float

Ordinary shares in free float

Other(2)

(1) As of 31 March 2017.
(2) Ordinary shares and GDRs owned by Sistema Group companies, Sistema’s management and members  
of the Board of Directors.

ANNUAL REPORT 2016www.sistema.com 
 
Sistema today 

05

Sistema’s fastest growing assets  
(Year-on-year revenue growth in 2016) 

KEY PERFORMANCE INDICATORS IN 2016 

Steppe Agro 
Holding

Real estate 
portfolio

Х4.2

Х2.8

RUB

 698 bn

Revenue

RUB

 100 bn

Cash inflows from investments(1)

15.2%

Share of non-public companies and 
Detsky Mir in consolidated OIBDA   

6%

Dividend yield on Sistema shares  
in 2016 

KEY EVENTS IN 2016 AND SINCE THE END OF THE REPORTING 
PERIOD

Detsky Mir Group

IPO of Detsky Mir 

Progressive dividend policy 

Segezha Group

Binnopharm

In February 2017, Detsky Mir’s shares 
were listed on the Moscow Exchange. 
Detsky Mir’s market capitalisation at 
the start of trading was approximately 
RUB 62.8bn. Following the offering 
Sistema’s stake in Detsky Mir 
amounted to 52,1%. Sistema raised 
approximately RUB 12.9bn from the 
transaction. 

Monetisation of the transport 
business 
In August 2016, Sistema sold 50% of 
SG-trans for RUB 6.0bn. The Corporation 
remains the owner of assets previously 
spun off from SG-trans, including SG-
trading and real-estate assets. 

31%

29%

17%

(1) At the Corporate Centre (management accounts).

In April 2016, Sistema’s Board of 
Directors adopted a new dividend 
policy. In line with the new policy, 
total dividends recommended for each 
reporting year will be, at a minimum, 
the higher of either an amount 
equivalent to a dividend yield of at 
least 4%, or RUB 0.67 per ordinary share 

In April 2017, the Board of Directors 
approved amendments to the dividend 
policy: total dividends recommended 
for each reporting year will be, at a 
minimum, the higher of either an 
amount equal to a dividend yield of at 
least 6%, or RUB 1.19 per ordinary share.

19

To get more info about dividends, 
please visit 
Strategic progress section

About Company06

CEO’s statement

Consolidated revenue and adjusted 
OIBDA increased by 2.8% and 5.7%, 
respectively, in 2016.  We continued to 
benefit from MTS’s leading position in 
the Russian market, stable cash flow 
and focus on shareholder returns. In 
the face of tough competition and a 
challenging operating environment, 
MTS increased its subscriber base 
to 109.9m subscribers and increased 
revenue by 2.1% thanks to the 
implementation of its 3D strategy  
(Data, Differentiation and Dividends).

At the same time, we further diversified 
our portfolio and significantly improved 
the performance of other assets, which 
together generated 39% of consolidated 
revenues, more than 15% of total OIBDA 
and more than 35% of all dividends and 
regular cash returns to the Corporate 
Centre.

Detsky Mir continued to implement a 
strategy focused on aggressive organic 
development and market consolidation, 
with a 31.4% revenue increase driven 
by a 12.3% growth in like-for-like 
sales, completion of a ramp-up of 
stores opened in previous years and 
continued expansion of the retail chain. 
Detsky Mir opened 101 new stores in 
2016, expanding its retail chain to 525 
stores. Financial performance also 
continued to improve, with SG&A 
expenses as a percentage of revenue 
in particular decreasing further due to 
continued automation of key business 
processes. 

Our timber holding, Segezha, achieved 
high operating and financial results due 
to an increase in production capacity 
and sales in almost all key segments. In 
2016, the group sold a record number 
of paper sacks and more than doubled 
production of sawn timber with the 
acquisition and successful integration 
of Lesosibirsk Woodworking Plant No.1,   
Russia’s largest vertically integrated 
woodworking enterprise, located in  
the Krasnoyarsk region. 

Dear shareholders, 

In 2016, Sistema made significant progress towards 

strategic objectives, and reported steady growth 

in key financial indicators. Despite challenging 

macroeconomic conditions, we delivered robust 

growth at our portfolio companies, successfully 

monetised a number of investments, reduced our 

debt burden and increased payouts to shareholders. 

ANNUAL REPORT 2016www.sistema.com07

Segezha Group is implementing a 
large-scale investment programme 
to overhaul Segezha Pulp and Paper 
Mill and increase production capacity 
for sack paper, paper sacks and birch 
plywood. 

In 2016 Sistema continued to actively 
invest in the agricultural business to 
create one of the largest and most 
efficient agricultural holdings in the 
Russian market. In 2016, our agricultural 
assets in Steppe Agro Holding more 
than doubled their land bank to 315,000 
ha, quickly scaled up major business 
lines and achieved excellent operating 
results including an all-time high crop 
yield of more than 1m tonnes of grain, 
about 46,000 tonnes of tomatoes and 
cucumbers, and more than 16,000 
tonnes of apples. Milk production 
within the dairy farming segment 
exceeded 36,000 tonnes.

In 2016, the aggregate OIBDA of 
Sistema’s agricultural assets reached 
RUB 4bn, with an OIBDA margin  
of above 34%. We are confident that 
Steppe Agroholding operates in the 
most promising segments of the 
agricultural business and is managed 
by one of the best teams in this fast-
growing market, and we will continue to 
actively invest in this business in 2017. 

Another sector that has become an 
important part of our portfolio is real 
estate, and the main priority of our 
assets there is effective monetisation 
of the Group’s real estate properties 
and a number of new investments. 
As of the end of 2016, the portfolio 
of projects which our property 
development company Leader Invest 
is a partner of amounted to about 3m 
sq m, while the total area of our rental 
assets exceeded 470,000 sq m.

One of the Corporation’s key priorities 
during 2016 and the first quarter 
of 2017 was effective monetisation 
of investments. We are proud that 
in February 2017 Sistema reopened 
the Russian IPO market for foreign 
investors, with the successful listing 
of Detsky Mir with a total placement 

volume of approximately RUB 19.2bn. 
Detsky Mir achieved a solid valuation  
of roughly 9 EV/2016 EBITDA, 
representing a fivefold increase 
since 2012. Along with other notable 
monetisations, including the sale of 
stakes in MTS in 2016 and 2017 and the 
successful disposal of 50% in SG-trans 
in August 2016, this IPO allowed us to 
raise additional funds to achieve our 
strategic objectives. 

In 2016, the Corporation fulfilled 
plans to reduce and optimise its debt 
burden, significantly increasing the 
financial stability of its business. The 
total financial liabilities of Sistema’s 
Corporate Centre decreased by 33% 
in 2016 to RUB 135.4bn as a result of 
early repayment of the debt of the 
Corporation’s Indian subsidiary SSTL,  
as well as restructuring of the put 
option for SSTL shares and related 
payments to the Russian budget. At the 
same time, the share of FX-denominated 
debt in total financial liabilities 
decreased from 61% to 46% as  
of 31 December 2016. 

We have devoted considerable attention 
to improving corporate governance and 
creating the optimal incentive system 
within our business model. This is 
why in May 2016 the Board of Directors 
approved a programme introducing 
co-investment by members of the 
management team in the equity of 
Sistema and its subsidiaries. Under 
this programme, the heads of Sistema’s 
functions and departments annually 
invest portions of their total annual 
income in shares of the Corporation, 
while Sistema’s investment portfolio 
managers invest portions of their total 
annual income in shares of assets in 
their portfolios. We are confident that 
this system helps align the interests  
of shareholders and management, and 
facilitates the adoption of the best 
management decisions by our team. 

Progress in strategy implementation 
allowed Sistema to continue increasing 
payouts to shareholders. Last year, we 
adopted a new dividend policy that 
significantly increased the transparency 

and predictability of our dividend 
payments. In accordance with this 
policy, the Corporation’s dividends will 
correspond to either the minimum 
annual dividend yield, or the minimum 
dividend per share, whichever is larger. 
In April 2017, the Board of Directors of 
Sistema updated the dividend policy to 
increase the minimum annual dividend 
yield from 4% to 6% and the minimum 
dividend per share from RUB 0.67 to RUB 
1.19, which confirms our confidence in 
our chosen strategy, our assets and the 
markets in which we operate.

In the second quarter of 2017, the 
Corporation faced a number of serious 
challenges related to the claims of 
Bashneft and its current shareholder, 
which had a negative impact on the 
market capitalisation of Sistema and 
its key subsidiaries. We adhere to a 
policy of open dialogue with all parties 
and intend to continue moving forward 
to maximise shareholder value and 
develop the Corporation for the benefit 
of the Russian economy and all of 
Sistema’s stakeholders.

I would like to thank our investors, 
the Sistema team and employees of 
our portfolio companies, as well as 
everyone who has supported and 
continues to support the Corporation 
in its activities. I believe that in 2017 we 
will continue to make progress with the 
goal of maximising the Corporation’s 
shareholder value and growing it 
to benefit the whole of the Russian 
economy. 

Mikhail Shamolin
President of Sistema PJSFC

About Company08

Structure of shareholders’ 
equity  

Sistema PJSFC has 9,650,000,000 
ordinary shares outstanding with 
a nominal value of RUB 0.09 each. 
Charter capital amounts to RUB 
868,500,000.

In February 2005, Sistema held an IPO 
on the London Stock Exchange (LSE). 
Its shares are traded on the LSE in 
the form of global depositary receipts 
(GDRs) under the ticker symbol SSA. 
One GDR represents 20 ordinary shares. 
Sistema’s ordinary shares are listed 
on Moscow Exchange (MOEX) under 
the ticker symbol AFKS. Sistema's free 
float on London Stock Exchange is 
approximately 17.6% and on Moscow 
Stock Exchange is 15.3%.

Moscow Exchange includes Sistema’s 
shares when calculating its key indices 
(MOEX Russia Index, formerly known 
as MICEX, and RTS), as well as its Broad 
Market Index and Banks and Finances 
Index. 

Sistema’s GDRs are included in the 
MSCI Russia Index, one of the MSCI 
Emerging Markets indices. Inclusion 
in the MSCI indices testifies to the 
company’s international recognition 
and promotes the issuer’s good 
reputation among major institutional 
investors that use these indices when 
selecting securities. 

Shares of PJSC MTS, a Sistema 
subsidiary, are traded on MOEX under 
the ticker MTSS and on the New York 
Stock Exchange (NYSE) in the form of 
American Depository Receipts (ADRs) 
under the ticker MBT.

Shares of PJSC Detsky Mir, a Sistema 
subsidiary, began trading on MOEX in 
February 2017 under the ticker DSKY.    

Sistema’s principal shareholder is 
Chairman of the Board of Directors 
Vladimir Evtushenkov, who owns 64.2% 
of the Corporation’s equity.

SISTEMA GDR AND 
ORDINARY SHARE PRICES 
PERFORMANCE»(3)

Sistema’s GDRs rose at the same rate 
as the market in 2016, growing by 52.5%, 
while its ordinary shares increased 
by 31.3%. Growth of Sistema’s market 
capitalisation during the year was 
driven mostly by higher valuations 
of non-public assets, selective 
monetisations, adoption of a new 
dividend policy and increased dividend 
payments.  

On the first trading day of 2016, 
Sistema’s GDRs on the LSE closed 
at USD 6.04, for a total market 
capitalisation of USD 2,914.3m. On the 
last trading day of the year, the closing 
price was USD 9.00, for a total market 
capitalisation of USD 4,342.5m. 

The highest GDR closing price of 2016, 
USD 9.00, was achieved on the final 
trading day of the year. On 8 December, 
ordinary shares rose to a maximum  

Sistema PJSFC’s shareholding 
structure(1)

64.2%
17.6%
15.3%
2.9%

Vladimir Evtushenkov

GDRs in free float

Ordinary shares in free float

Other(2)

of RUB 23.49. The lowest GDR closing 
price was seen on 21 January 2016 (USD 
5.06), while the lowest price for the 
ordinary shares was registered on 7 
April 2016 (RUB 16.99). The average daily 
trading volume on the LSE was 395,144 
GDRs, while the average trading volume 
on MOEX was 6,891,000 ordinary shares.

GDRs of PJSFC Sistema

Shares of PJSFC Sistema

RTS Index

9.5

8.5

7.5

6.5

5.5

4.5

01. 2016

03. 2016

05. 2016

07. 2016

09. 2016

11. 2016

(1) As of 31 March 2017.
(2) Ordinary shares and GDRs owned by Sistema Group companies, Sistema’s management and members  
of the Board of Directors.
(3) Source: Bloomberg.

ANNUAL REPORT 2016www.sistema.comMission and strategy 

09

  Multi-step investment process 

with streamlined procedures set 
in Sistema’s internal documents

  Potential investment projects 

are registered in Sistema’s Ideas 
Bank and analysed by investment 
portfolios  

  Each project requires thorough 

initial preparation prior to review 
by Expert Council and FIC and 
needs to be approved separately 
by strategy, finance and 
compliance functions

 x ≈ 10% of M&A ideas analysed by 

investment portfolios reach Expert 
Council and FIC. 

RIGOROUS INVESTMENT PROCESS IN PLACE 

Board of Directors

Shareholder meeting

All related party transaction 
reviewed by an independent 
committee

Related party transactions  
exceeding 10% of Sistema  
assets book value

Top management

Finance and Investment Committee (FIC)

Step 1: Project approval (including 
business plan, timeline, prelim term 
sheet

Step 2: Transaction approval (final 
terms and conditions)  

Positive review of strategy, finance and compliance functions required at each step 

Portfolio / functional managers

Expert Council

Approval  
of investment  
idea

Positive review of strategy,  
finance and compliance functions 
required 

Investment Portfolios

24

More info in section 
Portfolio companies

About Company 
 
 
 
 
 
 
10

SISTEMA’S VISION 

Sistema’s mission is to 

build a first-class Russian 

investment company 

that grows long-term 

shareholder value by 

efficiently managing 

its asset portfolio and 

achieving high returns 

on investment. 

BASIC INVESTMENT  
STRATEGY PRINCIPLES

INVESTMENT CRITERIA 

Generation of returns on investment 
above the long-term cost of capital 
(IRR>WACC) with payback period of 

5 -7 

years 

Focus on investments  
with a positive net cash flow;

Sectors and industries:   
Sistema mostly buys assets in 
sectors that are complementary to 
those in which it already operates, 
making it possible to leverage 
existing expertise and build 
synergies with its existing portfolio. 
It also invests in new attractive 
industries, including export-oriented 
sectors, where it has expertise or 
partners with relevant expertise.

Acquisition of assets with acceptable 
debt levels  
Debt/OIBDA of the acquired asset 

<3.0X

Geography: 
Sistema sees Russia and other CIS 
countries as its highest-priority 
investment locations, while also 
considering opportunities for further 
expansion to support future growth 
and diversity its FX and country risks. 

Maintaining the consolidated debt/
EBITDA ratio at 

2.5Х or less

Substantial dividend payouts 
|pursuant to dividend policy

Asset size: 
Sistema focuses on large and 
medium-sized assets with the 
potential to become market 
leaders through synergies, industry 
consolidation, and efficient 
investment and operational 
strategies

VALUE CREATION MODEL 

Sistema’s investment model aims  
to monetise its portfolio of assets 
by accumulating cash from incoming 
dividends and proceeds from asset 
sales, and subsequently either

  investing in new, high-potential 
investment projects capable of 
generating high returns on invested 
capital; 

  distributing profit to shareholders 

in the form of dividends; 

  investing in the development of 
existing assets to increase their 
value.

ANNUAL REPORT 2016www.sistema.com11

SISTEMA’S GOALS FOR THE 
NEXT THREE TO FIVE YEARS 

MEDIUM-TERM GOALS OF SISTEMA AS AN INVESTMENT 
COMPANY

  Maximising total shareholder 

return (TSR)

  Creating undisputed leaders 
in key industries, in particular 
agriculture, forest products, 
healthcare, etc.  

  Dividend yields for shareholders 
above the market average 

 x Raising and managing external 

capital

 y Increasing the share of assets 

other than MTS  to approximately

70%

of the portfolio

 z Reducing market capitalisation 

discount to NAV 

20

Mere information  
in section 
Dividends

Consistent implementation  
of portfolio strategy:

  Generating substantial cash 
flows to Sistema through 
portfolio monetisation and 
higher dividends from portfolio 
companies 

  Diversifying the asset portfolio 
by acquiring large and medium-
sized export-oriented companies 
in Russia capable of generating 
revenues in foreign currencies for 
Sistema’s benefit

Creating value in current 
portfolio companies:

  Transforming existing assets into 
new industry leaders by applying 
best business practices  

  Restructuring and supporting 
portfolio companies operating 
in segments that are most 
vulnerable to negative 
macroeconomic factors and are 
struggling to implement their 
strategies

  Implementing best corporate 
governance practices at 
subsidiaries, including appointing 
independent directors to their 
boards.

Developing international 
investment platforms in Europe, 
Asia and the US to:

  Raise funds from co-investors 

  Ensure extra points of growth for 
the asset portfolio by entering 
export markets.

CO-INVESTMENT  
PROGRAMME 

In May 2016, Sistema adopted a 
programme for senior management 
of the Company to participate in the 
share capital of Sistema and Group 
companies ("the Programme").  

Under the Programme, heads of 
Sistema's investment portfolios have 
the obligation to make a one-off 
investment equal to a substantial part 
of their total annual income in shares 
and participatory interests of existing 
assets under their management. Heads 
of investment portfolios also invest a 
portion of their total annual income in 
shares and participatory interests of 
each of new assets acquired under their 
management during a year. Heads of 
Sistema's functional subdivisions invest 
a substantial part of their total annual 
income in in the Company’s shares every 
year.

About Company 
  
12

Investment portfolio

SUBSCRIBERS 

> 109 M

IN RUSSIA 

№1

№2 in Europe 
in paper sacks 
manufacturing 

STORES

> 520

50.03%(1)

100%

52%

MTS

Segezha Group

Detsky Mir 

A leading telecom operator in 
Russia and other CIS countries

A major forest holding that performs 
a full cycle of logging and advanced 
wood processing operations

The biggest children’s goods 
retailer in Russia and Kazakhstan. 
Successful IPO in February 2017 

REVENUE IN 2016

PATIENT VISITS 

CAPITAL ADEQUACY 

> 8

RUB BN

> 7 MLN/YEAR

20.2 %

PORTFOLIO OF 
DEVELOPMENT PROJECTS  

3 MLN M2

88%

100%

87%

100%

Steppe Agro Holding 

Medsi

MTS Bank

Real estate assets  

Highly efficient 
agricultural enterprises 
operating in the crop 
farming, animal 
breeding, fruit and 
vegetable growing 
segments

Russia’s largest national 
privately owned chain 
of clinics offering a full 
range of healthcare 
services 

One of Russia’s 50 largest 
banks by assets 

Rental business 
comprises  ≈472,000 m2   
of commercial properties 
in Moscow

(1) Here and thereafter Sistema's stake in the company's capital.

ANNUAL REPORT 2016www.sistema.com 
 
 
 
 
 
13

POWER GRIDS 

OWN R&D CENTRE   

ROOMS

82 TH. KM

400 M2

>3,770

91%

74%

100%

BPGC

Binnopharm

Sistema Hotel Management   

One of Russia’s biggest power 
grid companies. Total installed 
sub-station capacity of more 
than 22,000 MVA

One of Russia’s largest full-cycle 
pharmaceutical companies  

17 hotels in Russia and abroad

REVENUE IN 2016

> 45 

RUB BN

FASHION RETAILER: 
WOMEN’S AND CHILDREN’S 
CLOTHES

HIGH-TECH PRODUCTS 

87%

63%

100%

RTI

Concept Group

Kronstadt Group

Russia’s largest high-tech 
company in the defence, 
microelectronics, comprehensive 
communication and security 
systems industries

A fast-growing retailer that is one 
of Russia’s leading women’s and 
children’s clothes and underwear 
retailers

One of Russia’s leading 
developers and manufacturers 
of high-tech products 

About Company 
 
 
 
 
 
14

ANNUAL
REPORT   
2016

www.sistema.com

Strategic progress

Key events of 2016

Financial results for 2016

Credit ratings

Dividends

16

19

22

22

24

More information  
about cases in 
Portfolio Companies

ANNUAL REPORT 2016www.sistema.comContents

15

24

Growth prospects and strategic development of portfolio companies:

>>MTS

>> Detsky Mir

>> RTI

>> MTS Bank

>> Segezha Group 

>> Other investments

>> Agroholding Steppe

>> Funds

>> Real-estate assets

>> BPGC

>> Medsi

>> Binnopharm

Co-investment Programme

Under the Programme, heads of 
Sistema's investment portfolios have 
the obligation to make a one-off 
investment equal to a substantial part 
of their total annual income in shares 
and participatory interests of existing 
assets under their management. Heads 
of investment portfolios also invest a 
portion of their total annual income 
in shares and participatory interests 
of each of new assets acquired 
under their management during a 
year.  Heads of Sistema's functional 
subdivisions invest a substantial part 
of their total annual income in the 
Company’s sharesevery.

16

Key events

CORPORATE GOVERNANCE

New progressive dividend 
policy

In April 2016, the Board of Directors 
of Sistema PJSFC (“Sistema” or 
“the Company”, together with its 
subsidiaries, “the Group”) adopted a 
new dividend policy.  The new policy 
stated that dividends recommended 
for each reporting year would be, at 
a minimum, the higher of either an 
amount equivalent to a dividend yield 
of at least 4%, or RUB 0.67 per ordinary 
share.

In April 2017, the Board of Directors 
approved amendments to the dividend 
policy: total dividends recommended 
for each reporting year will be, at a 
minimum, the higher of either an 
amount equal to a dividend yield of at 
least 6%, or RUB 1.19 per ordinary share.

Sistema will seek to distribute 
dividends twice per year, based on its 
results for the first nine months and 
the full year.

Sistema’s calculation of the dividend 
yield on its ordinary shares shall use 
the weighted average price of one 
ordinary share of the Company traded 
on Moscow Exchange in the relevant 
reporting year.

In July 2016, Sistema paid dividends for 
2015 in the amount of RUB 6.47bn (RUB 
0.67 per ordinary share or RUB 13.4 per 
GDR). 

In October 2016, Sistema distributed 
RUB 3.667bn in dividends for H1 2016 
(RUB 0.38 per ordinary share or RUB 7.6 
per GDR). 

In April 2017, the  Board of Directors 
recommended that the AGM approve 
a final dividend for the 2016 financial 
year of RUB 7.8bn. As a result, the 
total amount of the interim and final 
dividends paid for 2016 will be RUB 
11.5 billion, which is equivalent to a 
dividend yield of 6% based on the 
weighted average price of Sistema’s 
shares in 2016.

Total dividends  
for the year

The higher of

Minimum  
Yield

Minimum DPS,  
RUB

Set in 2017: 6%

Set in 2017: 1.19

Set in 2016: 4%

Set in 2016: 0.67

Sistema’s dividends: continuing 
growth, RUB bn

2016

2015

2014

11.5*

6.5

4.5

* In accordance with the Board of Directors 
recommendations for approval by the Annual 
General Meeting of shareholders

ANNUAL REPORT 2016www.sistema.com17

MONETISATION OF INVESTMENTS

NEW PROJECTS 

Detsky Mir Group’s IPO







x

The transaction represented the 
first Russian IPO with full-scale 
international marketing in three 
years

The order book was 2x 
oversubscribed 

More than 90% of the final 
offering went to foreign investors

The EV/EBITDA’2016 ratio for 
2016 was ~9х comparable to the 
multiples of the largest food retail 
companies in Russia 

In February 2017, Detsky Mir’s shares 
were listed on the Moscow Exchange. 
The offering price was set at RUB 85 per 
share corresponding to the company’s 
market capitalisation of approximately 
RUB 62.8bn. The shares WERE admitted 
to Level 1 of the List of Securities 
Admitted to Trading on Moscow 
Exchange under the ticker DSKY. 
Sistema owned 72.57% of the company’s 
shares before the Offering and sold 
151,301,256 shares, which corresponds 
to approximately 20.5% of Detsky Mir’s 
share capital,. Following the offering 
Sistema’s stake in Detsky Mir amounted 
to 52.1% . As a result of the transaction, 
Sistema raised  ~RUB 12.9bn (before 
underwriting fees and other expenses).

History of Detsky Mir’s valuation, 
RUB bn

Feb 2017

2015

2013

2012

62.8

42.2

18.0

13.1

Sale of the stake  
in SG-trans

Development of Sistema’s 
land bank

In August 2016, Sistema sold 50% of 
SG-trans to a group of non-affiliated 
buyers for RUB 6.0bn. The Corporation 
remains the owner of assets previously 
spun off from SG-trans, including SG-
trading and real-estate assets.

RUB

 6.0 bn

Trade amound of 50%  
of SG-trans

Sistema continues to make significant 
investments in agricultural assets. 
During 2016, Sistema’s agricultural 
business increased its total land 
bank 2.3 times to 315,000 hectares 
adding 176,000 hectares of land with 
acquisitions in May, November and 
December of 2016 in the Rostov and 
Stavropol regions. 

Acquisition of Lesosibirsk  
LDK No. 1

In 2016, Segezha Group, Sistema’s pulp 
and paper holding, acquired a 99% 
stake in Lesosibirsk LDK No. 1 (“LDK”), 
one of the largest vertically integrated 
wood processing enterprises in Russia, 
based in Krasnoyarsk region. LDK is 
Russia’s leading producer of lumber, 
fibre board, planed mouldings and 
furniture made from Angara pine. The 
acquisition allowed Segezha Group 
to more than double sales of lumber 
during the year. In 2016, LDK delivered 
strong operational and financial 
performance, contributing RUB 5.7 
billion in revenue.

Strategic progress18

NEW PROJECTS 

OTHER EVENTS

The merger of SSTL’s 
telecommunications business 
with RCom

In 2016, Sistema and Reliance 
Communications Ltd (“RCom”) 
continued to work towards the merger 
of SSTL’s telecommunications business 
with RCom.

The transaction has been approved by 
India’s two main stock exchanges (NSE 
and BSE), the Securities and Exchange 
Board of India (SEBI), the Competition 
Commission of India (CCI), and the 
Bombay and Rajasthan High Courts. 
All necessary shareholder and creditor 
approvals have also been properly 
secured. 

At the moment Sistema and RCom are 
in discussions with the Department of 
Telecommunication of India (DoT) and 
other regulatory and judicial bodies 
regarding final conditions  
of the potential transaction.

Development of the hotel 
business

Changing ownership stake  
in MTS

In November 2016, Sistema’s 
subsidiary Sistema Hotel Management 
agreed to acquire nine Regional 
Hotel Chain (RHC) hotels from VIYM, a 
company managing the private equity 
funds in the CIS and Europe, for RUB 
2.6bn.

The hotels include Courtyard by 
Marriott Paveletskaya (Moscow), 
Holiday Inn Express (Voronezh) and 
seven Park Inn hotels in Astrakhan, 
Volgograd, Izhevsk, Kazan, Novosibirsk, 
Sochi, and Yaroslavl, and have a total 
of 1,379 rooms with floor space of 
87,613 sq m. The hotels have total 
external debt of RUB 4bn. All of the 
hotels were built over the past five 
years and do not currently require any 
capital investments. The hotels opened 
in 2014-2015 – Holiday Inn Express 
(Voronezh), Park Inn (Volgograd), Park 
Inn (Novosibirsk) and Park Inn (Sochi) – 
have significant potential for increased 
profitability when they achieve their 
target performance indicators.  

24

During 2016, Sistema conducted a 
number of transactions to sell MTS 
shares, bringing Sistema’s effective 
stake in MTS’s share capital to 50.03%. 

As a result of the sales, Sistema raised 
RUB 18.1bn in 2016; an additional RUB 
4.7bn was received in the first quarter 
of 2017 from participating in MTS’s 
share buyback programme.

Restructuring of Rusnano’s 
put option

In October 2016, Sistema signed an 
agreement with Rusnano to restructure 
an option agreement dated 15 May 
2014 with respect to shares of Mikron.

Under the terms of restructuring,  
in 2017 Sistema will acquire from 
Rusnano 20.42% of Mikron shares for 
RUB 8.1bn, of which RUB 4.8bn were 
paid in 2016 and RUB 3.3bn will be 
paid on or before 29 December 2017. 
The option agreement signed on 15 
May 2014gave Rusnano the right to sell 
a stake in Mikron to Sistema for RUB 
8.1bn between 31 October 2016 and  
1 November 2017.

For more details about Sistema’s 
hotel business see:  
Other Investments.

ANNUAL REPORT 2016www.sistema.com 
Financial results 

19

In 2016, the Group’s 

revenue increased by 

2.8%, driven by Detsky 

Mir’s further expansion 

in the Russian market, 

acquisitions and organic 

growth in the agricultural 

business, the consolidation 

of Kronstadt Group and 

strong results at Segezha 

Group. Lower revenues of 

RTI, in particular due to the 

disposal of NVision in 2015, 

partially offset the Group’s 

strong growth in 2016.

Selling, general and administrative 
expenses (SG&A) growth was contained 
to 5.9% year-on-year, generally in line 
with the inflation rate in Russia over the 
same period, despite organic growth at 
MTS and Detsky Mir and an acquisition 
by Segezha Group driving SG&A higher. 
Depreciation and amortisation expenses 
increased by 9.1% year-on-year in 2016.

Despite a modest decline in adjusted 
OIBDA at MTS, the Group’s adjusted 
OIBDA increased by 5.7% year-on-year 
in 2016, mainly due to a reduction 
in provision charges and continued 
improvements in asset quality at MTS 
Bank, as well as OIBDA growth at Detsky 
Mir, Steppe and Segezha.

Adjusted consolidated profit attributable 
to Sistema was RUB 1.7 billion, compared 
to a net loss in 2015, largely due to 
improved results at MTS Bank.

Key financials and overview of the group’s operations under IFRS

(RUB m)

Revenue

2016

2015

Change

697,705 

678,821

2.8%

5.7%

Adjusted OIBDA

183,719 

173,826

Operating income

79,844 

68,387

16.8%

Net (loss) / income attributable to 
Sistema

Adjusted net (loss)/ income 
attributable to Sistema

(11,758)

28,799

1,702 

(5,852)

-

-

Analysis of Group consolidated revenue, RUB bn

19.0

+10.2

+9.6

(18.8)

(1.1)

697.7

678.8

Revenue
2015

Detsky Mir 
revenue 
growth

Growth at 
agro assets, 
consolidation 
of Kronstadt

Segezha 
revenue 
growth

Contaction  
at RTI*

MTS Bank and 
other assets, 
net

Revenue 2016

*Excluding the effect of NVision’s exclusion from the revenue of RTI.

Analysis of Group adjusted OIBDA, RUB bn

14.3

4.4

+2.2

(5.6)

(4.2)

(1.2)

183.7

173.8

OIBDA
2015

Improvement 
at MTS Bank

Growth at  
Detsky 
Mir and 
Segezha

Growth at agro 
assets

Decline  
at MTS

Decline at RTI, 
R&D costs at 
Kronstadt

Other

OIBDA  
2016

Impressive growth of key assets:





MTS: continuing revenue growth 
and stablest OIBDA margin 
among Russian mobile operators 
(38.5% in 2016)

Detsky Mir and Segezha Group: 
revenue growth of 31.4% and 
28.7% and adjusted OIBDA 
growth of 32.6% and 37.6%, 
respectively



x

y

Steppe Agro Holding: acquisition 
of 136,000 ha of agricultural land; 
four-fold increase in revenue and 
OIBDA

Real estate: 2.8x revenue growth 
and OIBDA margin around 40%

Medsi and Binnopharm: revenue 
growth of 14.4% and 16.9% and 
OIBDA growth of 72.4% and 114.7%, 
respectively

Strategic progress20







The Corporate Centre’s financial 
liabilities decreased by 
approximately 33% during 2016

Foreign currency liabilities as 
a proportion of total financial 
liabilities decreased to 46%** at the 
end of 2016, compared 61% at the 
start of the year

Key drivers of debt reduction in 
2016: (i) early repayment of SSTL’s 
debt guaranteed by Sistema; (ii) 
payments to the Russian budget 
for SSTL shares, (iii) payment to 
Rusnano for Mikron shares, (iv) 
early repayment of RUB 10bn bonds 
with a coupon rate of 17% in August 
2016.

The core business of Sistema PJSFC is 
management of interests in commercial 
organisations. 

Corporate Centre’s financial liabilities, RUB bn  
(based on management accounts)

202.4

(20.8)(1)

SSTL debt 
repayment

(10.7)

Corp 
Centre's 
debt 
repayment, 
net

(19.4)

Payments 
under 
agreements 
to buy SSTL 
and Mikron 
shares

20.8

64.7

45.6

71.3

31.12.2015

(16.1)

135.4

Fix-revaluation

36.3

28.8(2)

70.3(2)

31.12.2016

Put options (SSTL and Mikron shares)

RUB debt at Corp Centre

Fix debt at Corp Centre

Liabilities related to: 
- SSTL shares: RUB 33.0 bn.(3)
- Mikron shares: RUB 3.3 bn
SSTL debt

Key financials under RAS

 RUB thousand

2016

2015

Revenue, thousand RUB

36,665,582

30,843,245

Income from sales, thousand RUB 

25,205,282

20,632,717

Net income (loss) in the reporting period, 
thousand RUB 

(37,372,723)

34,461,228

Revenue structure

RUB thousand

2016

2015

Equity holdings in other companies

36,635,669

30,794,973

Other operating income (property rent, 
agency services and sureties)

29,914

48,272

TOTAL:

36,665,582

30,843,245

Structure of other incomes and expenses

RUB thousand

Interest receivable

Interest payable

Other incomes

Other expenses

TOTAL:

2016

2015

5,285,355

8,908,439

(11,362,516)

(9,073,920)

81,398,676

97,047,630

(138,572,228)

(71,367,743)

(63,250,713)

25,514,406

(1) RUB amounts recalculated at the RUB/USD exchange rate as of 31 December 2015.
(2) Including the effect of currency hedging of the Corporate Centre’s bank debt. 
(3) Liabilities to Rosimushchestvo concerning SSTL shares are denominated in US dollars.

ANNUAL REPORT 2016www.sistema.com21

Sistema generally possesses 
considerable amounts of equity along 
with the ability to raise debt funding 
without creating the risk of doubt about 
its ability to repay such loans. Most of 
the Group’s borrowed funds are long-
term liabilities. Neither receivables nor 
payables are overdue.

Performance indicators 

RUB thousand

2016

2015

Productivity, RUB thousand per full time 
employee

124,290.1

109,762.4

Debt to equity ratio

Long-term debt to the sum of long-term 
debt and equity

Debt service coverage ratio

Overdue debt, %

0.610

0.328

1.11

0

0.451

0.240

0.21

0

Equity capital and liabilities

Financial stability indicators

62%
38%

Equity

Debt

RUB thousand

Net working capital

Current ratio

Quick ratio

Information about fuel and energy consumption

Type of resources

Unit of 
measurement

2016

2015

12,641,154

   59,739,476 

1.42

1.41

2.50

2.50

Actual resource consumption  
in 2016

in monetary 
terms, RUB 
thousand

2,612

8,488

8,440

Structure of liabilities

Heat power

Electric power

Petrol

Gcal

kWh

litres

1,626

2,311

235,141

80%
20%

Long-term

Short-term

Strategic progress22

Credit ratings 

In November 2016, Sistema terminated 
its contractual relationship with 
Moody’s on the grounds that two 
international ratings is sufficient 
for creditors and investors in the 
Corporation’s debt securities. 

Moody’s has revoked all of Sistema’s 
ratings. Any ratings assigned by 
Moody’s to Sistema Group companies 
from now on will be based exclusively 
on public information and issued at the 
sole discretion of the agency.

Sistema PJSFC

MTS

MTS Bank

Detsky Mir

S&P

BB 
(stable)

S&P

BB+  
(positive)

FITCH

B+  
(stable)

S&P

B+ 
(stable)

24 July 2015

21 March 2017

10 March 2017

21 March 2017 

FITCH

BB-  
(stable) 

FITCH

BB+  
(stable)

20 May 2016

20 May 2016

Dividends

In 2016, Sistema’s Board 

of Directors approved a 

revised dividend policy. 

In line with the new policy, total 
dividends recommended for each 
reporting year will be, at a minimum, 
the higher of either an amount 
equivalent to a dividend yield of at 
least 4%, or RUB 0.67 per ordinary 
share.

RUB

 3.7 bn

the total amount of dividends, 
distributed for the first six months  
of 2016 (or RUB 0.38 per ordinary 
share)

In April 2017, the  Board of Directors 
recommended that the AGM approve 
a final dividend for the 2016 financial 
year of RUB 7.8bn. As a result, the 
total amount of the interim and 
final dividends paid for 2016 will be 
RUB 11.5bn, which is equivalent to a 
dividend yield of 6% based on the 
weighted average price of Sistema’s 
shares in 2016.

The Corporation also set itself the goal 
of paying dividends twice a year: for the 
first half of a reporting year and for a 
full reporting year. 

In April 2017, after the end of the 
reporting period, the Board of Directors 
made further amendments to the 
Dividend Policy and approved increases 
of minimum annual dividend yield to 
6% from 4% and minimum dividend 
per share to RUB 1.19 from RUB 0.67. 
This revised approach to distribution 
of dividends allows the Corporation to 
increase the total amount of dividends 
paid, thereby increasing shareholder 
returns and strengthening the 
Corporation’s investment case.

ANNUAL REPORT 2016www.sistema.com23

DIVIDENDS DISTRIBUTED  
FOR FY 2015

On 25 June 2016, the AGM approved 
a dividend payment of RUB 
6,465,500,000.00 in dividends, or 
RUB 0.67 per ordinary share. As of 
31 December 2016, the total amount 
of dividends distributed was RUB 
6,465,433,999.64. Withholding tax 
on dividends distributed to foreign 
shareholders totalled RUB 2,383,622.00.

DIVIDENDS DISTRIBUTED  
FOR THE FIRST SIX MONTHS 
OF 2016

On 23 September 2016, an EGM 
approved the distribution of RUB 
3,667,000,000.00 in dividends, or RUB 
0.38 per ordinary share in Sistema 
PJSFC. As of 31 December 2016, the total 
amount of dividends distributed was 
RUB 3,666,960,913.20. Withholding tax 
on dividends distributed to foreign 
shareholders totalled RUB 1,337,413.00.

OMITTED DIVIDENDS

Omitted dividends as of 31 December 
2016 totalled RUB 899,034.32, including 
RUB 105,087.16 due in 2016. These 
dividends were declared but unpaid 
due to lack of necessary information 
about the recipients to make the cash 
transfers.

2012

2013

2014

2015

2016  
(for FY 2015)

2016 (H1 2016) 

Total dividends, RUB

2,702,000,000

9,264,000,000

19,879,000,000

4,535,500,000

6,465,500,000

3,667,000,000

Dividend per share, 
RUB

Date of dividend 
announcement

0.28

0.96

2.06

0.47

0.67

0.38

30.06.2012

29.06.2013

28.06.2014

27.06.2015

25.06.2016

23.09.2016

Payable date

24.08.2012

26.08.2013

31.07.2014

29.07.2015

27.07.2016

20.10.2016

Strategic progress 
www.sistema.com

24

ANNUAL 
REPORT  
2016

MTS

PJSC Mobile TeleSystems 

is a leading telecom 

operator in Russia and 

the CIS. MTS Group 

has more than 109m 

mobile subscribers 

in Russia, Armenia, 

Ukraine, Turkmenistan 

and Belarus.

The company also provides fixed-line 
telephony, broadband Internet access 
and television services in Moscow 
(through its subsidiary MGTS) and 
all federal districts of Russia. The 
company has more than 6,000 retail 
outlets in Russia. MTS also offers 
financial services, including the MTS 
Wallet application. 

SECTOR OVERVIEW (1)

According to preliminary estimates, 
revenue growth in the Russian telecom 
market slowed from 0.8% in 2015 
to 0.6% in 2016, due to the ongoing 

decline in revenue from fixed-line 
telephony, zero growth of mobile 
revenue and a slowdown in two 
significant market segments: land-line 
Internet access and pay television.

The decline in Russian mobile 
operators' revenue slowed to 
approximately 0.3% in 2016 vs. 0.7% 
in 2015. The decline was driven by 
macroeconomic factors affecting 
among other things revenue from 
roaming, and also by high competition 
in retail among telecom operators. 

50.03%

Sistema's stake

Leadership

Andrey 
Dubovskov
President

Ron Sommer
Chairman  
of the Board  
of Directors 

2016 financial performance

(RUB m)

Revenue

Adjusted OIBDA(2)

Operating income

Net income attributable  
to Sistema

Net debt

CAPEX

2016

2015

Change

435,692 

426,639 

167,647 

173,255 

86,065 

90,198 

25,377 

26,460

265,850

86,149

310,937

106,537

2.1%

(3.2%)

(4.6%)

(4.1%)

(14.5%)

(19.1%)

(1) Sources: ACM-Consulting (report 2016); J'Son&Partners Consulting; articles in Vedomosti and Kommersant 
dated 16 January 2017; reports of MTS, Euroset, Svyaznoy, TMT Consulting, Comnews.

(2) Incl. share in MTS Bank's net loss.

ANNUAL REPORT 2016www.sistema.com25

The aggregate number of mobile 
subscribers in Russia grew by 1.5% 
during the year, to 255.6m people. 
Mobile Internet remains the main 
driver of revenue growth. In 2016, 
leading operators tested and launched 
commercial IMS-based services (Voice 
over LTE (VoLTE) and Wi-Fi calling) in 
the Moscow region, which they later 
plan to roll out to other regions of 
Russia. 

At present, one of the main barriers to 
mass uptake of VoLTE technology is low 
penetration of smartphones supporting 
this technology (at most 5% at the end 
of H1 2016). 

The fixed BBA (broadband access  
market remains promising. Revenue 
from BBA grew by 3.8% in 2016, while 
the number of subscribers increased 
by 4% and exceeded 31m people. An 
increasing number of subscribers have 
a high-speed Internet connection 
due to growing penetration of GPON 
technology. The main supplier of this 
service in Moscow is MGTS (a subsidiary 
of MTS), and its share of the BBA 
market is 33% (as of Q4 2016).

The telecoms market is projected to 
grow steadily over the next five years 
with a CAGR of 0.4%. Revenue from new 
business segments (financial services, 
machine to machine (M2M), cloud 
services, Big Data, e-commerce, system 
integration) is so far not significant 
compared to revenue from MTS's 
traditional telecom services. However, 
these segments have a positive effect 
on customer loyalty and should in 
time become strong growth drivers 
(as envisaged by the operator's digital 
strategies). 

BUSINESS DEVELOPMENT  
IN 2016

MTS remains the leader among the 
Russian Big Three operators by revenue 
and OIBDA in absolute terms. In 2016, 
MTS's active mobile subscriber base 
grew by 3.5%. The share of mobile 
Internet users in MTS’s active one-
month subscriber base reached 49%. 
Growth of the number of mobile 
web users continues to be driven by 
increased penetration of smartphones 
into MTS's subscriber base, competitive 
bundle plans, and development of 
MTS’s own-brand retail chain. The share 
of smartphones in MTS's sales reached 
76% as of the end of 2016. 

In 2016, MTS Russia maintained a 
positive revenue growth rate, 2.4% 
YoY, while revenue from the mobile 
business remained approximately the 
same as in 2015. 

MTS's share in total mobile revenue of 
Russia’s Big Three operators grew by 0.4 
p.p., from 37.7% to 38.1%. In 2016, voice 
traffic grew by 3.2%, while data traffic 
generated by owners of smartphones 
more than doubled.

As for its investment programme, 
MTS allocated significant amounts 
for network construction (CAPEX as 
a proportion of revenue in Russia 
amounted to 20% in 2016). The 
company continued building out 
2G/3G/4G networks throughout the 
year. The number of 4G base stations 
exceeded 28,000, covering all 83 regions 
of operations. MTS therefore plans 
no significant spending on network 
construction in the next few years and 
sees potential for CAPEX reduction in 
future periods. 

49.0%

share of mobile Internet users   
in MTS’s active one-month  
subscriber base 

MTS share in subscriber base  
in Russia*, %

4Q'16

4Q'15

4Q'14

37.4

36.5

37.0

* based on 3M subscriber activity

Smartphones penetration  
on MTS network, %

2016

2015

2014

53.8

48.4

42.4

Assets26

In the financial services sector, MTS 
successfully implemented projects of 
money transfers between cards using 
the platforms of MTS Bank, Russian 
Post and Western Union; SMS transfers 
to subscribers’ accounts; the Troika 
mobile ticket project, and also micro 
loans for m-commerce services. 

BUSINESS DEVELOPMENT 
STRATEGY  

MTS’s strategic goals are to preserve 
its share of the traditional market 
(voice communications and mobile 
data transfer, as well as text messages), 
and to monetise the growing 
consumption of web traffic and new 
business segments (digital projects). 
The business growth potential lies in 
optimal frequency use, development 
of data-oriented networks, advanced 
technologies (VoLTE, Wi-Fi calling, IMS, 
5G) and development of a portfolio of 
digital products. 

In April 2016, the Board of Directors 
approved a new dividend policy for 
2016-2018, under which MTS intends 
to pay dividends of RUB 25-26 per 

RUB

 52 bn

dividends paid  
for 2016

ordinary share and RUB 50-52 per ADR, 
with a guaranteed minimum payout of 
RUB 20 per ordinary share and RUB 40 
per ADR per calendar year. Dividends 
paid for calendar 2016 amounted to 
RUB 52bn. The Board of Directors asked 
management to consider the possibility 
of organising a share buy back and 
subsequent redemption to guarantee 
shareholder returns for three years 
(2016-2018) of up to RUB 30bn. The first 
buy-back programme was announced 
in Q4 2016, and MTS bought 3,069,409 
shares for a total RUB 747m. In Q1 2017, 
it announced another buy-back and 
acquired 32,061,256 shares for RUB 
9.3bn.

2016 FINANCIAL 
PERFORMANCE

The company's revenue in 2016 grew 
by 2.1% YoY. Growing consumption of 
data services and phone sales offset 
the decline of roaming consumption 
and lower contribution from foreign 
subsidiaries. Despite the ongoing 
macroeconomic volatility and spending 
on expansion of the retail chain, 
adjusted OIBDA slumped just by 3.2% 
in 2016. The adjusted OIBDA margin 
remained at a high 38.5% for FY 2016. 
The margin was affected by growing 
sales of mobile phones with relatively 
low margins. The minor decline in 
net income in 2016 was due to OIBDA 
dynamics.

MTS revenue by geography in 2016,  
RUB bn

MTS revenue by type in Russia  
in 2016, RUB bn

400.6
29.2
22.3*
8.1
5.0

Russia

Ukraine

Belatus*

Armenia

295.0
61.2
49.6
5.6

Turkmenistan

Mobile service

Fixed line

Sales of goods

Integrated Services

* is not consolidated in the Group financial 
results

ANNUAL REPORT 2016www.sistema.comDetsky Mir Group

Assets

27

Detsky Mir Group is the 

largest children's goods 

retailer in Russia and 

Kazakhstan, comprising 

Detsky Mir and ELC stores, 

which offer toys, products 

for pregnant women 

and infants, children’s 

apparel and footwear, 

stationery, arts and crafts 

kits, and sporting goods.

72.6%

Sistema's stake(1)

(1) Sistema's stake after Detsky Mir's IPO in February 
2017: 52.1%.

SECTOR OVERVIEW (2)

The size of Russia's children's goods 
market in 2016 was RUB 519.5bn. 
Analysts project that the market will 
grow by an average of about 1.5% 
per year, and will reach RUB 554.4bn 
by 2020. After double-digit growth in 
2011-2013, the market found itself in 
a period of long-term stagnation. The 
current economic situation has forced 
Russians to reconsider their approach 
to purchases of children's goods. Since 
2015 consumer behaviour shifted, 
with a greater emphasis on cheaper 
products. Online stores have also 
become an increasingly popular sales 
channel, offering both a wide range of 
products and good prices, as well as 

giving buyers time to evaluate, select 
and consult. At the same time, the 
children's goods market is among the 
most resilient to crises (together with 
FMCG), and showed growth after both 
the crisis of 2008-2009 and the crisis 
of 2014-2015.

In 2016, several children’s goods 
retailers left the market, which led to 
a short-term drop in the market share 
of specialised retailers; however, 
specialised retailers remain the main 
sales channel for this segment, along 
with hyper- and supermarkets. 

Leadership

2016 financial performance

(RUB m)

Revenue

Adjusted OIBDA

Operating income

Adjusted net income attributable 
to Sistema

2016

2015

Change

79,547 

60,544

8,203 

6,620 

2,775 

6,185 

3,805

2,167 

31.4%

32.6%

74.0%

28.0%

Net debt

12,193

16,425

(25.8%)

(2) According to data from Ipsos Comcon and Detsky Mir Group.

Vladimir 
Chirakhov
CEO

Christopher Alan 
Baxter
Chairman  
of the Board  
of Directors 

28

The sales of children's goods in Russia 
varies depending on the region and 
income levels. The highest levels of per 
capita spending on children's goods 
in 2016 were recorded in Moscow (RUB 
11,400 versus RUB 6,900 for all  
of Russia). 

BUSINESS DEVELOPMENT  
IN 2016

In February 2017, Detsky Mir completed 
its IPO on the Moscow Exchange. The 
share offering was 2.1x oversubscribed, 
with a placement price RUB 85 per 
share, implying a market capitalisation 
of RUB 62.8bn and an EV/2016 EBITDA 
multiple of roughly 9x. Trading 
commenced on 10 February 2017 under 
the ticker DSKY. The success of Detsky 
Mir's IPO can be seen as recognition 
of the company's outstanding 
performance in recent years.

Share of Russian children's goods  
in retail market*, %

2018E

2017E

2016

2015

2014

32

30

28

23

23

Children’s market sales structure  
in Russia, %

39.0%
38.5%
13.6%
8.9%

Hyper-supermarkets 

Specialise stores

Other

Internet

Detsky Mir Group growth

Stores, totally

New stores

Retail space, th. sq m

2014

2015

2016

390

71

322

491

104

425

2015

69%

71%

30%

596

101

525

2016

81%

74%

32%

Share of Detsky Mir's private labels in goods turnover 

Footwear

Apparel

Oversized  goods

2014

64%

65%

30%

As of 31 December 2016, Detsky Mir 
Group had 525 stores (480 Detsky Mir 
stores and 45 ELC stores) in 171 Russian 
cities and seven cities in Kazakhstan. 
The company delivered significant 
growth during the past two years, 
opening 103 new Detsky Mir stores and 
1 ELC in 2015, and another 100 Detsky 
Mir stores and 1 ELC store in 2016. 
The Group’s total selling space as of 
31 December 2016 was 596,000 sq m. 
Detsky Mir's market share in Russia’s 
specialised children's goods retail was 
44% in 2016 (compared to 32% in 2015), 
while the company had 17% of Russia's 
total market for children's goods 
including non-specialised hyper- and 
supermarkets (vs. 13% in 2015). Detsky 
Mir is absolute  No 1 player in the 
children’s goods market and c. 3x size 
of the 2nd largest competitor.

Successful measures and projects 
aimed at improving operating efficiency 
helped to bring down SG&A expenses 
as a percentage of revenue from 28.2% 
in 2014 to 23.7% in 2016.

525

Detsky Mir stores,   
as of 31 December 2016

Transition to a single SAP platform 
played an important role in improving 
efficiency, helping not only to ensure 
the creation of a unified information 
space and the ability to obtain real 
time analytical information, but also 
significantly optimising key business 
processes through automation.

Further centralisation of supply via  
Detsky mir’s own warehouse in the 
village of Bekasovo (the Moscow region) 
was another key business development 
projects during the year. Having own 
warehouse allowed the company 
to reduce logistics costs, increase 

ANNUAL REPORT 2016www.sistema.com29

centralisation of supplies, improve 
stock management and, ultimately, 
increase turnover.

In 2016, Detsky Mir’s online store 
(http://www.detmir.ru) became the 
largest retailer in terms of online sales 
in the specialised children's goods 
market. Revenue grew more than two-
fold in 2016, supported by improved 
services and expanded product mix. 
The share of the online store in Detsky 
Mir Group’s total revenue was 2.1% in 
2015, and grew to 3.5% by the end of 
2016.

One of the key drivers of revenue 
growth was the in-store pick-up feature 
launched in June 2015: around 50% of 
online orders in 2016 were picked up 
in Detsky Mir stores. In addition, orders 
can be collected at Ozon.ru pick-up 
points under a partnership agreement. 
The Detsky Mir online store had a total 
of 1,387 own and partner pick-up points 
as of 31 December 2016. 

Detsky Mir Group also seeks to sign 
exclusivity agreements with suppliers. 
Such agreements help to increase 
traffic, grow like-for-like sales, improve 
customer loyalty and protect against 
price competition in the pre-sale 
period. In 2016, new exclusivity 
agreements were signed with such 
companies as Mattel, Hasbro, Lego, 
Maclaren and Artsana.

4.4 

RUB bn paid Detsky Mir in 2016 -  
record-high dividends, including  
RUB 3.0bn to Sistema

BUSINESS DEVELOPMENT 
STRATEGY  

Detsky Mir intends to continue its rapid 
development in Russia and Kazakhstan, 
with a focus on increasing the number 
of stores in the Moscow region, St 
Petersburg, and cities with populations 
over 50,000 and a high potential for 
business growth. 

Detsky Mir strives to further enhance 
its flexible logistics and distribution 
model, combining (1) a centralised 
platform based on two distribution 
centres in the Moscow region 
(Bekasovo and Krekshino) and (2) direct 
distribution of products to stores by 
suppliers. 

The company has already increased the 
share of centralised supplies from 20% 
of purchase costs for goods that passed 
through the warehouses in 2013 to 65% 
of the purchase costs for goods that 
passed through the warehouses in 2016, 
and intends to continue increasing the 

share of centralised supplies to 75-80% 
of the purchase costs for goods that 
passed through the warehouses by 
2019.

2016 FINANCIAL 
PERFORMANCE

Detsky Mir’s revenue grew by 31.4% 
year-on-year in 2016, driven by 
12.3% growth in like-for-like(2) sales, 
completion of ramp-up of stores 
opened in previous years and 
continued expansion of the retail chain. 
The online store remains the fastest-
growing sales channel, with more than 
two-fold growth in sales in 2016.

Adjusted OIBDA increased by 32.6% in 
2016 on the back of improved operating 
efficiency. 

Adjusted net income attributable to 
Sistema grew by 28.0% year-on-year 
in 2016, to RUB 2.8bn. Detsky Mir paid 
record-high dividends of RUB 4.4bn for 
2016, including RUB 3.0bn to Sistema. 

(1) Like-for-like growth includes only DM stores in Russia that have been in operations for at least 12 full calendar months.

Assets30

ANNUAL 
REPORT 
2016

www.sistema.com

Segezha Group

Segezha Group is 

Russia's largest vertically 

integrated forest holding, 

with a full cycle of 

logging and advanced 

wood processing. It 

has a global presence 

and a diversified 

product portfolio. 

The Group comprises forest, wood 
processing and pulp & paper assets 
in Russia and Europe. Its production 
facilities are located in eight countries 
and six regions of Russia. Segezha's 
products are available in 88 countries. 
Its enterprises employ 13 thousand 
people.

SECTOR OVERVIEW (1)

Sack paper

The global market for unbleached sack 
paper continues growing steadily. The 
projected CAGR for global consumption 
till 2020 is 2.3%, with growth mostly 
driven by demand from Asian countries. 

Anti-dumping duties introduced by 
China in April 2016 (for virtually all 
producers from Europe, North America 
and Japan) have created advantages 
for paper sack producers from Russia 
and Canada. 

Throughout 2016, the dollar-
denominated markets of Africa, 
America and Asia saw a decline in 
consumption due to falling demand 
for cement. In Europe, demand for 
paper recovered (growing by 1.2% 
vs. 2015), and the output of all key 
international players increased after  
a drop in the previous year. In 2017, we 
expect prices for sack paper to remain 
just above the average price of 2016.

2016 financial performance

(RUB m)

Revenue

Adjusted OIBDA

Operating income

Adjusted net income attributable 
to Sistema

Net debt

CAPEX

(1) Sources: Indufor, FAO.

2016

43,018

8,655

5,165

1,961

23,715

9,555

2015

Change

33,436

6,289

4,123

2,289

698

4,648

28.7%

37.6%

25.3%

(14.3%)

х34

x2

100%

Sistema's stake

Leadership

Kamil Zakirov (*)
President

Sergey 
Pomelov(**) 
Chairman  
of the Board  
of Directors

*as of 31 December 2016 — Sergey Pomelov

**as of 31 December 2016 — Ali Uzdenov

ANNUAL REPORT 2016www.sistema.com31

The US gets sawn timber mostly from 
Canadian producers. China (the world's 
second biggest market) has had one 
of the highest growth rates of demand 
for sawn timber. In 2016, it continued 
increasing supply from Russia, and the 
share of Russian producers reached 
50% of its total imports. 

BUSINESS DEVELOPMENT  
IN 2016

Paper and Packaging

In 2016, Segezha exported paper and 
packaging to 53 countries. Paper 
supplies to South Africa grew six-fold, 
to South Korea four-fold, and to Saudi 
Arabia, Mexico, China, Turkey and 
Kuwait two-fold. While the Russian 
market of industrial sacks shrank, 
Segezha Group increased its market 
share thanks to a more successful 
pricing policy than foreign competitors. 
In 2017, the Group plans to start selling 
sacks in some new countries in the 
Middle East, Africa and Latin America, 
while maintaining its current share  
of the European market.

Last year, the company began 
modernising Segezha Pulp and Paper 
Mill. It is Russia's first investment 
project in the last 25 years that 
envisages installation of a new paper-
making machine (PMM No.11). The 
project is divided into three stages and 
will be completed in 2018. During the first 
stage, in autumn 2016, digester No. 4 was 
upgraded, which increased the capacity 
of the pulp production facility by 28%, 
to 1,150 t daily. 

Segezha PPM is the world No.4 and 
Russia's No.1 producer of unbleached 
sack paper, accounting for 70% of 
Russia's total output. Exports account 
for 92% of paper sales, excluding intra-
group supply (Russia, Europe). 

Production capacity of large-scale 
quality unbleached sack paper 
producers, th. tonnes

Mondi

531

Segezha Group-2018*

№2

380

BillerudKorsnäs

KapStone

Segezha Group-2016

№5

Smurfit Kappa Group

*After capacity extension

321

317

270

167

Production capacity of large-scale 
quality unbleached sack paper 
producers, th. tonnes

Свеза

UPM

Segezha Group-2020*

№3

Latvijas Finieris

Syktyvkar

Zheshart

Metsa Wood

Segezha Group-2016

№8

*After capacity extension

970

335

311

310

215

165

140

95

Segezha Group:

№ 1

in Russia and №2 2 in Europe   
for paper sacks manufacturing

№ 1

in Russia and №4 globally   
for manufacturing of quality 
unbleached sack paper

Paper sacks
Segezha Group's sack business can 
be divided into two business units: 
Russia and Europe. The European 
market for paper sacks is saturated, 
with consumption projected to grow 
at a 1% CAGR through 2020. Europe 
currently has a surplus of production 
capacity, while growth of sack prices in 
the construction segment has slowed 
down due to consolidation of the 
global cement industry, which has had 
a negative impact on sack prices. 

Paper sack consumption in Russia grew 
by 2% in 2016 to 826m sacks. In H2 2016, 
with stabilisation of the euro rate and 
aggressive import substitution efforts 
by Russian manufacturers (the share  
of imports went down by 8 p.p. year-
on-year to 22%), there was no pressure 
on prices from importers.

Birch plywood

Birch plywood is a high-margin product 
for Segezha Group.  The biggest 
consumers of birch plywood are Europe 
and Russia, with a total share of the 
global market in 2016 of 67%. Global 
consumption is estimated to grow at 
2.6% CAGR through 2020. 

Russia is the world's No.1 producer 
of birch plywood, accounting for 71% 
of the total output. In 2016, Russian 
exports of plywood grew by 11.3% 
 year-on-year, accounting for 65.8%  
of the country's total plywood output. 
As a result, there was a deficit in the 
domestic market, which sparked a 
1.3% growth of imports year-on-year. 
The birch plywood market is likely to 
remain balanced in 2017, with supply 
and demand remaining unchanged. 

Sawn timber

The global market of sawn softwood 
timber grew by 1.5% YoY in 2016. 
Consumption in Asia-Pacific, Central 
Asia and some Middle Eastern countries 
(key markets for Segezha Group) is 
expected to grow by 1%-3% per annum 
till 2020. The biggest consumers of 
sawn timber are the US and China. 

Assets32

Wood processing (sawn timber) 

Exports account for 99% of Segezha 
Group's sawn timber sales. The 
geographical footprint of sales 
expanded from 11 to 14 countries. The 
biggest growth of exports was seen in 
China, the UK, France, Egypt, Estonia, 
Germany, Belgium and the Netherlands. 

The company achieved its annual target 
for sawn timber production ahead of 
schedule, reaching an all-time high of 
2.3m cu m. In 2016, Segezha expanded 
its fleet of logging machines and timber 
trucks. The share of own resources in 
total raw wood consumed by the Group 
reached 63%. The area of leased forests 
now equals 6.8m ha. 

Lesosibirsk LDK No.1, which was 
acquired in early 2016, reported strong 
financial and operational performance 
during the year. The plant modernised 
its production facilities, optimised 
business processes and improved 
management efficiency. Segezha Group 
is beginning to work with new timber 
species that are in high demand: larch 
and Angara pine. After the acquisition 
of Lesosibirsk LDK, Segezha Group has 
become Russia's biggest exporter of 
sawn timber. 

Plywood and wood boards

In 2016, with domestic demand 
declining and demand on foreign 
markets rising, Segezha increased the 
share of export in its sales from 71% 
to 77%. The company's products in 
this segment are now available in 59 
countries (vs. 46 in 2015). In 2017, the 
Group plans to develop its customer 
base, and to enter new markets and 
consumption segments, such as car-
making and shipbuilding.

Segezha Group:

№ 5

in Russia and №7 globally   
for manufacturing of large-size  
birch plywood

Segezha Group revenue by business 
segments in 2016

56%
28%
12%
4%

Paper & Paper sacks

Wood processing

Polywood

Forestry

Last year, it began the construction 
of a new plywood facility at the 
Vyatka Plywood Mill in Kirov, which in 
addition to short-grain plywood will 
manufacture long-grain plywood, a new 
product for the company. Long-grain 
plywood has a more appealing look 
due to the position of the wood fibres 
and is in high demand for furniture 
manufacturing, interior decoration and 
design works. The new product will 
allow Segezha to increase its presence 
on the markets with the highest 
demand, i.e. Asia, UK and US.

Prefab houses

Segezha Group remained Russia's No.1 
producer of prefabricated log houses 
(30,300 cu m) in 2016. To increase its 
share of the domestic market in 2017, 
the company plans to develop a sales 
force in regions, and set up an in-house 
architectural and design unit and a 
customer support service. It will also 
build a large timber-processing cluster 
around the Sokol Woodworking Plant in 
Vologda region. 

Production
 

Sales of paper sacks grew in 2016 
vs. previous year thanks to the 
commissioning of a new production 
facility. As a result, Segezha 
Group beat its own record and 
manufactured 1.2bn paper sacks last 
year. 





x

y

By expanding paper sack production, 
the Group increased consumption 
of its own paper. As a result, sales 
of sack paper to outside buyers fell 
year-on-year. In 2016, Segezha Group 
manufactured 286,400 t of paper, 
the same amount as in 2015, despite 
the stoppage at the Segezha PPM for 
modernisation works.

Sawn timber sales more than 
doubled YoY thanks to acquisition of 
Lesosibirsk LDK and increased output 
of other enterprises, which was 
achieved through a set of measures 
aimed at enhancing efficiency. 

Sales of birch plywood grew in 2016 
vs. 2015. The slump in sales in Q4 
2016 was due to a temporary decline 
in demand from customers following 
a rise in demand in Q2 and Q3 
caused by the strengthening of the 
ruble. 

Logging in Q4 grew by 62.2%, thanks 
to the takeover of LWP's logging area, 
upgrade of the logging fleet with 
machines with higher productivity, 
and the management's efforts to 
encourage more logging. 

BUSINESS DEVELOPMENT 
STRATEGY  

Segezha Group's primary strategic goal 
is to become a leader for efficiency 
among Russian and global players 
in the pulp-and-paper and timber 
processing sectors, and to expand 
into the most profitable and growing 
markets. 

ANNUAL REPORT 2016www.sistema.com 
 
 
33

Production parameters

Sales

Paper sacks

Paper and cardboard (net of intra-group 
operations)

Sawn timber

Laminated wooden structures

Prefab glulam houses

Birch plywood

Fibreboards

Share of self-supplied wood

Units

m pcs

K t

K cu m

K cu m

K cu m

K cu m

K sq m

%

Round timber production

million cu m

2016

1,269.8

169.9

912.0

21.9

30.3

92.1

49.3

63%

3.8

2015

1,125.0

185.6

389.7

5.8

23.9

89.9

24.2

57%

3.0

%

12.9%

-8.5%

134.0%

275.3%

26.6%

2.5%

103.6%

6 p.p.

25.5%

One of the company's areas of focus is 
increasing the share of raw materials 
supplied from its own woodland 
to 80%. As part of the investment 
project to modernise Segezha PPM, 
the capacity of its digester will be 
increased to 380,000 t of pulp p.a., and 
a new paper-making machine will be 
launched, with a capacity of 110,000 t  
of sack paper p.a.

Segezha Group will continue optimising 
its production facilities in Europe 
(Segezha Packaging) and will create 
new conversion facilities on growing 
markets with a high share of imported 
sack paper to increase vertical 
integration and guarantee sales of sack 
paper.

It also intends to commission a new 
plywood mill in Kirov later this year. 
The company is currently considering 
construction of another plywood mill in 
Sokol, Vologda region, with a capacity 
of 130,000 cu m.

Alongside the increase in plywood 
production capacity, Segezha Group 
will continue developing sales in high-
margin segments (transport, LNG, and 
casing) and launching new products 
by working with customers and setting 
upa plywood R&D centre in Kirov.

2016 FINANCIAL 
PERFORMANCE

Segezha Group's revenue grew by 
28.7% in 2016, which was achieved 
by increasing production capacity, 
expanding the geography of paper sack 
sales, and acquisition of Lesosibirsk 
LDK, which contributed RUB 5.7bn to 
the Group's revenue in 2016. 

Adjusted OIBDA grew by 37.6%, mainly 
due to Lesosibirsk LDK and the launch 
of the new paper sacks production 
facility in Salsk, Rostov region. 

Adjusted net income attributable 
to Sistema decreased due to higher 
depreciation costs as a result of 
implementation of the investment 
programme, and due to increased 
interest expenses. 

In 2016, Segezha Group took out its 
first EUR 383.6m syndicated loan. The 
money is provided for five years and 
will mostly be used to finance the 
company's large-scale investment 
programme.

Assets34

ANNUAL 
REPORT 
2016

www.sistema.com

Steppe Agro Holding

JSC Steppe Agro 

Holding is a major 

player in the Russian 

agricultural sector, 

and owns a diversified 

portfolio of assets in 

four key segments: 

crop farming, dairy 

farming, fruit farming 

and vegetable farming. 

88.1%

Sistema's stake

Leadership

Agro Holding's assets are located 
in four regions of southern Russia 
– Krasnodar, Stavropol, Rostov and 
Karachai-Cherkessia – which offer the 
most favourable climate, crop yields 
and logistics. Steppe Agro Holding 
holds a 50% equity stake in RZ Agro(1), 
a joint venture with the Louis Dreyfus 
family.

SECTOR OVERVIEW (2)

Crop farming

Crop farming delivered substantial 
growth in 2016: Russia harvested 119m 
tons of grains and grain legumes, the 
biggest crop in its post-Soviet history. 
Wheat production reached an all-time 
high of 73.3m tons, up 19% on 2015. 
Wheat exports in the 2016/2017 crop 
year are projected at 28.5m tons, which 
will make Russia the world's leading 
wheat exporter. 

Financial results of Steppe Agro Holding

(RUB m)

Revenue

Adjusted OIBDA

Operating income

Adjusted net income attributable 
to Sistema

2016

8,358

2,857 

2,941 

871 

2015

2,122

674

548

136

 Change

293.8%

323.9%

436.2%

540.5%

Net debt

8,265

1,549

х5

Konstantin 
Averin
CEO 

Ali Uzdenov 
Chairman  
of the Board  
of Directors 

(1) RZ Agro's results are not consolidated into Steppe's 
financial results.
(2) Sources: Russian Federal Statistics Service, USDA, 
FAO, the Russian Federal Customs Service

Financial results of RZ Agro

(RUB m)

Revenue

OIBDA

Net income

(Net cash position) / Net debt

2016

3,164

1,134

965

(291)

2015

2,266

1,189

941

62

 Change

39.6%

-4.6%

2.6%

-

ANNUAL REPORT 2016www.sistema.com35

 Gross harvest volume  
of grain and legumes  
in Russia, mn tonnes

2016

2015

2014

2013

119.1

104.8

105.3

92.4

Gross harvest volume and 
export of wheat in Russia

2016

2015

2014

2013

73.3

39%

61.8
41%

59.7
38%

52.1
36%

Wheat production, mln tonnes

Share of export, % of gross harvest volume

Production of raw milk  
in Russia, mn tonnes

2016 2.1

2015

2

2014

1.9

13.5

14

14.5

2013

1.8

14.7

15

14.7

14.4

14

30.7

30.8

30.8

30.5

Farms and  self-employed 

Personal small-holdings

Agricultural organizations

International prices for agricultural 
produce continued falling in 2016, which 
is a serious negative factor for the 
industry. Wheat prices hit a low vs. the 
10-year average, but the depreciation 
of the rouble offset the negative effect 
from the decline of international prices 
for Russian agricultural producers.

Dairy farming

Russia has seen a gradual decline in 
milk output over the last five years. The 
main reason is the decline in output 
from household farms (which in 2016 
accounted for 44% of Russia's total milk 
output). Marketable milk accounted for 
an estimated 66% of Russia's total milk 
output in 2016. This low share results in 
a deficit of milk suitable for processing, 
higher milk prices and a need to 
import milk. Imports accounted for an 
estimated 20% of Russia's total milk 
consumption.

The total number of milk-producing 
dairy cows in Russia in 2016 was 8.3m, 
down 8% in the last five years, mainly 
due to the reduction of livestock kept 
by household farms and inefficient 
producers leaving the market. The 
decrease is offset by the gradual 
growth of milk yield per cow: in 2016, 
the average annual milk yield at 
agricultural companies reached 5,500 
litres, a 15-year high.

Fruit farming

Fruit farming in Russia has delivered 
continued growth, including apple 
production. However, despite increasing 
output and the continued embargo 
on certain food imports from Western 
countries, dependence on imports 
remains high: imported apples account 
for about 36% of consumption. 

Fruit farming has substantial potential 
for growth and import substitution 
through planting of new intensive-
type orchards. The average apple yield 
of Russian agricultural enterprises 
is about 11 t/ha, while yields from 
intensive-type orchards are 40-50 t/ha. 
Fast development of the fruit farming 
segment in Russia is hindered by its 
high capital intensity and fairly long 
payback periods.

Assets36

Vegetable farming

Production of protected-ground 
vegetables in Russia grew substantially 
in 2013-2016, reaching 783,000 t in 2016, 
the highest in the last 20 years. 

Growth was to a large extent spurred 
by introduction of the food embargo 
in 2014 and the subsequent ban on 
imports of tomatoes and cucumbers 
from Turkey, as well as the depreciation 
of the rouble, which made imported 
vegetables more expensive and less 
competitive. 

BUSINESS DEVELOPMENT  
IN 2016

Steppe Agro Holding is a large 
agricultural holding with land assets 
of 315,000 ha, operating in four high-
potential agricultural segments: crop 
farming, dairy farming, fruit farming 
and vegetable farming. 

Steppe Agro Holding operates in the 
Krasnodar, Rostov, Stavropol and 
Karachay-Cherkessia regions, which 
are among Russia's most favourable 
regions for agricultural development. 
Soil quality and an optimal amount of 
precipitation in these regions make it 
possible to achieve high yields, while 
short transportation distances create 
advantages in terms of logistics costs.

171,800 

tonnes was the gross wheat harvest 
of the new assets 

Steppe Agro Holding's gross harvest (incl. RZ Agro), K t
(including assets acquired in May 2016)

 Crop

Winter wheat

Winter barley

Sugar beet

Sunflower

Grain corn

Other

Total

2014*

2015*

2016**

2016 / 2015

297.1

19.8

303.8

21.8

35.5

124.8 

802.9 

269.7

17.2

252.2

29.4

52.1

133.4 

754.0 

485.6

21.9

339.5

31.9

40.5

121.8 

1,041.0 

+80%

+27%

+35%

+9%

-22%

-9%

+38%

* pro forma including five farms in the Krasnodar region and OJSC Rodina.

** net of assets acquired in November and December 2016

Average yields of Steppe Agro Holding's main crops (including RZ Agro), t/ha 
(including assets acquired in May 2016)

 Crop

Winter wheat

Winter barley

Sugar beet

Sunflower

Grain corn

 2014*

2015*

2016**

2016 / 2015

5.1 

5.5 

52.5 

2.3 

5.4 

4.8 

6.0 

46.8 

2.4 

6.9 

5.1 

5.5 

60.0 

2.5 

6.0 

+7%

-9%

+28%

+7%

-13%

* pro forma including five farms in the Krasnodar region and OJSC Rodina.

** net of assets acquired in November and December 2016

Crop farming

Steppe Agro Holding's land assets 
totalled 315,000 ha as of the end of 
2016, including 99,000 ha of RZ Agro.  
In 2016, the company acquired 178,000 
ha of land. 

In 2016, Steppe Agro reported an all-
time high grain crop of 1.04m tons. 
This substantial increase was achieved 
thanks to acquisition of new land 
assets and introduction of state-of-
the-art agricultural technologies and 
agronomic discipline.

In May 2016, Steppe Agro Holding 
acquired 110,000 ha of land in the 
Stavropol and Rostov regions. The 
assets were fully integrated into the 
Holding and included in the harvesting 
campaign of 2016. Gross wheat harvest 
of the new assets was 171,800 t, an 
increase of 65% from 2015. Substantial 
growth of gross collection and yield 
was achieved by using the required 
amount of fertilisers and optimising 
the harvesting time. 

At the end of 2016, Steppe Agro Holding 
acquired another 68,000 ha of land, 
which is currently being integrated into 
the company.

ANNUAL REPORT 2016www.sistema.com37

Dairy farming

Operational results of dairy farming 

Number of milk-producing 
cows

Gross milk yield, K t

2014

3,084

27.9

2015

3,272

30.2

2016

2016/2015

3,700

36.2

13%

20%

Operational results of fruit farming 

Area under orchards, ha

Gross harvest, K t

Orchard yield, t/ha

2014*

2015

2016

2016/2015

630

11.6

32.7

630

15.1

40.2

780

16.4

42.1

+24%

+5%

+5%

* Based on management accounts (proforma).

Operational results of vegetable farming

Gross harvest, K t

Tomatoes

Cucumbers

Yield, kg/sq m

Tomatoes

Cucumbers

2014*

2015

2016

2016/2015

33.4 

20.4 

12.9 

29.7 

34.0 

24.7 

37.5 

19.6 

17.9 

31.6 

32.6 

30.6 

45.8 

21.3 

24.5 

35.1 

35.6 

34.8 

+22%

+9%

+37%

+11%

+9%

+14%

* Based on management accounts (proforma).

In 2016, its gross harvest of tomatoes 
and cucumbers grew by 22% to 45,800 t 
due to an increase in land used for 
production from 118.5 ha in 2015 to 
130.5 ha in 2016, and an increase in the 
average yield from 31.6 kg/sq m in 2015 
to 35.1 kg/sq m in 2016.

In 2016, Yuzhny began implementing 
a programme to increase operational 
efficiency: it expanded the area of land 
under seedlings from 6 to 12 ha, which 
enabled it to start planting earlier and 
begin harvesting in November. 

Argroholding Steppe land bank 
growth, th. ha

+66

+2

315

+110

+38

99

'12-'13

'14-'15

05/'16 

11/'16

12/'16

Total

Steppe Agro Holding achieved a 
substantial improvement in its 
operational results from 2015. 

The key event of 2016 for the dairy 
farming segment was receipt of a 
certificate confirming the farms’ 
compliance with European standards, 
allowing Steppe to supply milk for 
production of dairy products to be 
exported to the EU. 

Fruit farming

Steppe Agro Holding owns two fruit-
farming assets: OJSC Trudovoye and LLC 
Sady Kubani. At the time of acquisition, 
the area of intensive orchards was 
630 ha. In 2016, the company planted 
another 150 ha of orchards, which are 
expected to reach their projected yields 
in 2018. The total area of the holding's 
orchards had reached 780 ha by the 
end of 2016.

The gross apple output of Steppe's 
farms grew by 5% in 2016 to 15,900 t. 
The orchard yield also grew by 5%,  
to 42.1 t/ha.

Vegetable farming

Yuzhny Agricultural Complex (acquired 
by Steppe Agro Holding in December 
2015) is Russia's biggest producer of 
protected-ground vegetables, with 144 
ha of greenhouses. 

Assets 
 
38

BUSINESS DEVELOPMENT 
STRATEGY  

Steppe Agro Holding's 

development strategy 

is focused on building 

a leading agricultural 

company, which would 

be one of Russia's five 

biggest producers in each 

of the four segments of 

its operations. It plans 

to continue increasing 

its land holdings and 

livestock, building new 

dairy farms, planting 

orchards and upgrading 

greenhouses. 

HA

 315,000

land bank of Agroholdin Steppe 
as of 31 December 2016

The operational strategy envisages increasing the assets' efficiency and fullly 
unlocking their production potential:

Crop farming

Dairy farming

through introduction of new 
agricultural technologies, optimisation 
of crop rotation, expansion of the fleet 
of high-power machines and increase 
of land in freehold.

through maintaining yield per cow at 
>10,000 p.a. and ensuring compliance 
with European standards.

Fruit farming

Vegetable farming

through achieving maximum yields of 
intensive orchards and increasing the 
share of produce sold as own brand.

through optimisation of the variety 
split, increase of the share of 
produce sold during the high season 
(November-May) and the share of 
produce sold as own brand.

ANNUAL REPORT 2016www.sistema.comAssets

3939

Real estate assets

This segment is represented by 
a number of companies, the key 
ones being Leader Invest (property 
development) and Business 
Nedvizhimost (rental assets). Sistema's 
strategy in real estate is focused 
on increasing portfolio value with a 
view to its subsequent monetisation 
through rental income, property 
development and sales.

100%

Sistema's stake in Leader  
Invest and Business  
Nedvizhimost

Leadership 
(Business Nedvizhimost)

Stanislav 
Khatskevich* 
CEO

Leonid Monosov
Chairman  
of the Board  
of Directors

*as of 31 December 2016: Igor Shabdurasulov

Leader Invest 

Business Nedvizhimost 

Leader Invest is a development 
company carrying out housing and 
commercial real estate projects in 
Moscow. The portfolio includes 45 
projects with a total area of roughly 3.0 
million sq m. The priority segment is 
housing construction – both small infill 
construction projects and large-scale 
comprehensive development projects. 

Business Nedvizhimost is managing, 
leasing and operating commercial real 
estate. The company owns over 300,000 
sq m of real properties in Moscow, and 
also has assets in Saint Petersburg. 
Business Nedvizhimost  comprises 
100% of Mosdachtrest charter capital 
(rental assets).

Leadership  
(Leader Invest)

Financial performance 
(Leader Invest, Business Nedvizhimost and Mosdachtrest)(1)

(RUB m)

Revenue

Adjusted OIBDA

Operating income 

Adjusted net income / (loss) 
attributable to Sistema

Net cash position 

2016

12,810

5,237

7,757

2,877

666

2015

4,532

659

116

(362)

632

 Change

182.6%

694.2%

6,575.2%

-

-

(1) The results of rental assets (Business Nedvizhimost and Mosdachtrest) are presented on the basis  
of management reports.

Yevgeny Rubtsov
CEO

Felix 
Evtushenkov
Chairman  
of the Board  
of Directors 

Assets40

SECTOR OVERVIEW(1)
Residential properties

In 2016, the new housing market 
was marked by high activity of both 
property developers and buyers. 
Twenty-one new projects in the 
business class segment and 14 new 
projects in the comfort class segment 
were started in the past year. As of the 
end of the year, the average price of 
sq m of new business class housing 
increased by 5%, while the prices in the 
comfort segment remained the same as 
a year before. 

Moscow's market of existing housing 
has stabilised after a record plunge in 
2015. The number of concluded sale 
and purchase agreements increased 
by 11%. As for the market of new 
housing, the number of concluded 
construction participation agreements 
(off-plan sales) almost doubled. It was 
largely a result of the extension of the 
government's programme supporting 
mortgage interest rates, as well as 
sales promotion by developers through 
special offers and discounts.

Given the prospects of launch of 
projects and new stages in existing 
housing projects, an increase in the 
volume of supply can be expected in 
2017. 

Prices in the primary housing 
market of Moscow, Comfort Class

2016

2015

2014

2013

RUB th. per sq m

Growth rate, %

152

+4%

146
+1%

145
+11%

131
+3%

Commercial real estate

Roughly 350,000 sq m of office facilities 
were commissioned in the past year, 
which is less than half of the volume 
of new construction last year. This is 
the lowest result of the past 10 years in 
Moscow's market of office real estate. 
The total amount of quality office space 
in Moscow reached 19.8m sq m, with 
class A offices accounting for 21% and 
class B+ offices accounting for 38%. 

There is a continued trend of tenants 
moving to high-quality A/B+ class 
offices that are getting cheaper. 

The vacancy rate in class A was 20.3%, 
down 5.7% year-on-year. The share 
of vacant premises in B+ class in 
December was 19.4%, down 0.3% year-
on-year.

The average rent rates of high-quality 
offices kept slumping in 2016.

(1) Sources: Rosreestr, Metrium Group, JLL, Knight Frank, ILM and NAI Becar

BUSINESS DEVELOPMENT  
IN 2016

Leader Invest

In 2016, the company shifted its focus 
from infill construction, where it has 
certain experience, to comprehensive 
development projects. Diversification 
of the portfolio through the inclusion 
of large-scale projects ensures the 
company's continuous operations until 
at least 2019. 

SQ. M

 872,000

are of project ZIL Yug 

SQ. M

 472,000 

are of project Nagatino i-Land 

SQ. M

 243,000

are of project 120 Lobachevskogo St.  

ANNUAL REPORT 2016www.sistema.com 
41

Largest completed projects 

Project 

Lyusinovskaya 

Nagatinskaya 

Rogozhsky 

Dekart Business Centre

Area, K sq m

Date of commissioning

12.1  

36.2  

19.6  

31.0 

24 March 2016

07 October 2016 

30 September 2016

25 January 2016

Largest projects with launched construction 

Project 

Area, K sq m

Premium class residential project at Pokrovsky Bulvar 

Business class residential project at Usievicha St. 

Comfort class residential project in Kuzminki

Business class residential project in Mnevniki

Business class residential project in Olympic Village

Comfort class residential project at 10 Abramtsevskaya St. 

Comfort class residential project at Chertanovskaya St.

Business class residential project in Kuskovo

Comfort class residential project at Skhodnenskaya St.

Comfort class residential project at Veshnyakovskaya St.

9.8  

14.1  

15.2

13.5  

10.8  

13.1 

11.3 

8.9 

12.0  

10.5 

Leader Invest portfolio  
structure by class

Leader Invest portfolio  
structure by segments

53%
44%
3%

81%
19%

Comfort

Business 

Premium/Elite

Housing

Commercial properties

Infill development is represented by 42 
projects with a total area of 520,000 sq 
m. The average area of one project is 
small and amounts to 12,000 sq m, with 
the implementation period of 2.5 years. 

In 2016, the competence of in-
house sales service was significantly 
strengthened – most of the services  
of brokerage companies were replaced 
by own resources in 2016, and four 
additional sales offices were opened  
on the construction sites.

Comprehensive development is 
represented by three projects: ZIL 
Yug (872,000 sq m), Nagatino i-Land 
(472,000 sq m) and 120 Lobachevskogo 
St. (243,000 sq m). The company's 
total project portfolio doubled in 2016, 
reaching 3.1 million sq m. 

An architectural concept was developed 
for ZIL Yug, and an urban planning 
project was submitted for approval to 
the Moscow government. In 2017, the 
first lots will be designed.

Nagatino i-Land's urban planning 
project was also submitted for approval 
to the Moscow government, and the 
designer and general contractor were 
selected. Construction of the first stage 
of the project will start in 2017. 

In 2017, Leader Invest will continue 
to focus on residential properties, 
the most liquid real estate segment, 
maintaining a steady portfolio of 
projects. 

Assets42

Business Nedvizhimost

Business Nedvizhimost has a unique 
pool of properties: mansions in 
the centre of Moscow, office and 
commercial space, business centres 
located almost in each district of the 
capital, and manufacturing and storage 
facilities in Moscow and the Moscow 
region. The restructuring of Business 
Nedvizhimost, during which it was 
merged with Rent Nedvizhimost, was 
completed in H1 2016. As of the end of 
2016, the merged company managed a 
portfolio of properties with a total area 
of over 440,000 sq m.

In accordance with the approved work 
plan for 2016, the company leased out 
29,703 sq m and sold three real estate 
properties. At the end of 2016, the 
company agreed the principal terms of 
the framework agreement with X5 Retail 
Group on the organisation of stores on 
the first floors of former ATS buildings. 
The first pool of properties for the 
conclusion of the lease agreements 
was determined.

In 2017, Business Nedvizhimost plans  
to develop a chain rental product on 
the basis of its own properties.

The company developed a work plan 
providing for the commercial use of 
each property released by MGTS and 
partially renovated six properties. To 
attract the largest number of potential 
tenants, the company plans to start 
a complete renovation of seven 
properties with a total area of 28,500  
sq m in 2017.  

BUSINESS DEVELOPMENT 
STRATEGY  

In the medium term, Leader Invest 
will continue to build a strong and 
recognisable brand with a view 
to achieve leading positions in 
Moscow. Further organic growth and 
development of the company will 
be achieved, in particular, through 
attraction of strategic partners and  
co-investors.

Business Nedvizhimost plans to sell 
to Leader Invest 16 land plots for the 
construction of residential properties. 
Monetisation of other properties in 
2017-18 will be considered only if it 
is not possible to effectively use the 
properties for commercial purposes 
in another way (by leasing out or 
implementing a joint investment 
project).

2016 FINANCIAL PERFORMANCE

Leader Invest's revenue grew 9-fold 
in 2016 and reached RUB 8.8bn. This 
was mostly due to recognition of 
revenues from the sale of apartments 
in Moscow's apartment buildings 
Lyusinovskaya, Nagatinskaya, 
Samarinskaya, Rogozhsky and 
Izumrudnaya. 

Leader Invest's OIBDA amounted to RUB 
3.0bn in 2016, which corresponds to an 
OIBDA margin of 34.2%. The company 
reported a net income of RUB 2.3bn in 
2016.

In December 2016, Leader Invest issued 
a RUB 3bn worth of registration-
exempt bonds. The issue provides for 
the payment of semi-annual coupons 
and a 1.5 year put option. The rate for 
coupons 1-3 was set at 13.5% p.a.

In 2016, Sistema's rental assets 
(Business Nedvizhimost and 
Mosdachtrest) generated aggregate 
revenue of RUB 4.0bn, mainly by leasing 
out properties, but also by selling 
assets. 

ANNUAL REPORT 2016www.sistema.comAssets

43

BPGC

Bashkir Power Grid Company 

JSC Bashkir Power Grid 

Company (BPGC) is one of 

Russia's largest regional 

energy companies. It 

manages distribution 

and transmission grid 

assets in the Republic 

of Bashkortostan. The 

aggregate installed 

capacity of its substations 

is 22,048.12 MVA. BPGC 

owns 100% of equity 

in LLC Bashkirenergo, 

LLC BGC and LLC 

BPGC Engineering.

91.0%

Sistema's stake

Leadership

SECTOR OVERVIEW 

For an overwhelming majority 
of territorial grid operators in 
Bashkortostan, 2016 was the first year 
of a new long-term regulation period. 
The gross revenue requirement and 
long-term regulation parameters 
for these TGOs were set using peer 
benchmarking in accordance with 
current legislation. Bashkirenergo (a 
subsidiary of BPGC) will continue using 
the regulated asset base (RAB) method 
of tariff regulation (applicable from 
2014 till 2023).

According to the Russian Federal 
Anti-Monopoly Service, the net supply 
growth rate will decline to 0.6% in 
2017 due to widespread introduction 
of energy saving technologies and an 
overall slump in power consumption. 

In 2016, the number of TGOs was 
reduced further, in accordance 
with the Russian government's 
development strategy for the sector. 
In Bashkortostan, 6 companies lost 
the status of a territorial grid operator, 
their total number down to 46. 

Dmitry 
Sharovatov
CEO

Vadim Pavlus
Chairman  
of the Board  
of Directors

2016 financial performance

(RUB m)

Revenue

OIBDA

Operating income

Net income attributable  
to Sistema

2016

16,052 

5,636 

3,404 

2,706 

2015

14,816

4,331 

2,094

2,027

Change

8.3%

30.1%

62.6%

33.5%

44

The key changes in power grid 
regulations in 2016 included:

  introduction of standard tariff 
rates, determining the amount  
of utility connection fee;

   permission to regional regulators 
to transfer reasonable expenses 
(and withdrawals) for five years 
for big TGOs with at least 10% 
share in regional revenue;

  toughening of criteria for granting 

the TGO status.

In 2017, we expect tariff regulation 
to become even more stringent, with 
the government introducing the 
"inflation minus" principle for the 
earnings forming process, toughening 
requirements to reliability and quality 
of services provided and criteria for 
granting the TGO status.

The key macroeconomic factor having 
impact on the business of BPGC Group 
is inflation. The main customers of grid 
transmission services in Bashkortostan 
are large industrial enterprises and, 
given that the Russian government 
expects the country's economic growth 
to resume, net power supply may grow 
in 2017. 

BUSINESS DEVELOPMENT  
IN 2016

BPGC is an innovative, efficient and 
dynamic company, which dominates the 
power grid market in the Republic of 
Bashkortostan. BPGC is well-positioned 
among neighbouring inter-regional 
grid companies in terms of the size of 
power grid infrastructure and is one of 
the leaders for the amount of uniform 
(common pot) tariffs.

BPGC owns 82,000 km of 0.4-500 kV 
trunk and distribution grids, three 500 
kV substations, 12 220 kV substations, 
250 110 kV substations, 334 35 kV 
substations and 22,894 6-10/0.4 kV 
transformer stations.

Based on the tariff and balance 
decisions for 2017, BPGC's share in 
the total amount of gross revenue 
requirement for maintenance of power 
grids in Bashkortostan grew to 80%.

In 2016, the company's investment 
programme was increased by 24% due 
to implementation of a large project - 
construction of the Gvardeiskaya 220 
kV substation with a 220 kV supply 
main worth RUB 801.9m. Last year, the 
company also put into operation some 
large grid infrastructure facilities: the 
Zubovo 110 kV substation and the Irek 
110 kV substation. 

Investment in the project of 
comprehensive reconstruction of power 
grids in Ufa (Smart Grid) amounted to 
RUB 796.2m in 2016. Financing for 2017  
is projected at RUB 967m.

BPGC  investment programme,  
RUB bln, VAT included

2019E

2018E

2017E

2016

2015

4.0

4.2

4.6

5.4

4.0

BPGS companies share in  regionals 
revenue, %

73%
20%
7%

Bashkirenergo

Other TSE 

BGC

The number of new customers 
connecting to power grids continues 
growing. The number of utility 
connections grew by 11.3% in 2016 to 
24,232. Power losses remained the same 
as in 2015, despite connection of new 
TGOs.

24,232 

number of utility connections 
grew by 11.3% in 2016

ANNUAL REPORT 2016www.sistema.com45

Year

2015

2016

Change

Distribution grids (Bashkirenergo)

21,806

20,013

8.22

21,765

454

Transmission grids (BGC)

21,797

21,500

1.36

22,286

20,452

8.23

24,232

394

24,979

24,658

1.29

+2.2%

+2.2%

+0.01 p.p.

11.3%

-13.2%

+14.6%

+14.7%

-0.07 p.p.

2016 FINANCIAL PERFORMANCE 

The company's revenue in 2016 grew 
by 8.3% YoY. OIBDA increased by 30.1%. 
BPGC continues using the regulated 
asset base (RAB) method of tariff 
regulation (applicable from 2014 to 
2023). OIBDA margin grew by 5.9 p.p. 
over the year to 35.1%. OIBDA margin 
growth was mostly driven by a decrease 
in provisions made for potential 
disputes with counterparties in relation 
to power transmission and sales.

35.1% 

OIBDA margin   
in 2016 

20% 

reduction of maintenance  
costs – as a result of Smart Grid 
technology 

Production parameters

Parameter

Power in, m kWh

Power out, m kWh

Losses in distribution grids, %

Number of connections

Connected power, MW

Power in, m kWh

Power out, m kWh

Losses in transmission grids, %

BUSINESS DEVELOPMENT 
STRATEGY  

BPGC's key strategic focus areas 
with regard to development of the 
regulated business are optimisation 
of the investment programme and 
overhaul of its grids using state-of-
the-art innovative and intelligent 
solutions, including implementation 
of the programme of comprehensive 
reconstruction of power grids in 
Ufa using Smart Grid technology. 
Preliminary results of the programme's 
implementation show its high efficiency 
and allow expecting a substantial 
decrease of electricity losses and of the 
number of accidents and interruptions 
in power supply to consumers, as well 
as a 20% reduction of maintenance 
costs.

The experience gained from the Smart 
Grid project and manufacturing of 
equipment adapted for Russian grids 
that was set up together with Siemens 
form the basis for promoting BPGC's 
subsidiary, BPGC Engineering, which 
offers turn-key overhaul of power grids, 
on external markets.

Assets46

ANNUAL 
REPORT 
2016

www.sistema.com

Medsi Group

Medsi Group is Russia's 

largest private national 

healthcare chain. It 

offers a full range of 

preventive, diagnostic 

and treatment services, 

including rehabilitation 

for children and adults.

SECTOR OVERVIEW (2)

Russia's private healthcare market was 
influenced by some opposite trends 
in 2016. On the one hand, insufficient 
financing of OMI (obligatory medical 
insurance) programmes and lower 
availability of state-financed healthcare 
stimulated growth in the private 
healthcare sector. OMI financing deficit 
amounted to around RUB 27bn in 2016. 
On the other hand, the market growth 
was constrained by macroeconomic 
factors, such as the decline of the 
population's real disposable income 
and the ongoing crisis on the VMI 
(voluntary medical insurance) market. 

The size of the Russian private 
healthcare market was RUB 679.6bn 
in 2016. However, the growth rate fell 
almost by half, from 12% in 2015 to 7%. 

The Moscow region remained the 
country's biggest market, accounting 
for 26% of Russia's private healthcare 
market; its share of the VMI segment 
grew from 64% in 2015 to 68% in 2016. 

The VMI segment has grown by 50% 
in Russia in the last six years, but its 
growth rate is still behind the retail 
segment. Moreover, VMI demonstrated 
in slump in Russian regions, although 
growing by 6% in Moscow. 

Next year the trend towards engaging 
private clinics to provide services 
under OMI programmes and giving 
patients an opportunity to co-finance 
treatment above OMI tariffs is likely  
to sustain. 

100%

Sistema's stake

Leadership

Elena Brusilova
President

Vladimir 
Aleksandrovsky(1)
Chairman  
of the Board  
of Directors

2016 financial performance

(RUB m)

Revenue

OIBDA

(1) As of 31 December 2016: Vasil Latsanich
(2) Source: mresearcher.com, Businessstat, cbr.ru, 
Insurance Wikipedia (Business-Service), the Federal 
Fund of Obligatory Medical Insurance, the Federal State 
Statistics Service

Operating loss 

Net loss 

2016

9,409

813

(432)

(499)

2015

8,227 

471

(161)

(127)

 Change

14.4%

72.4%

-

-

ANNUAL REPORT 2016www.sistema.comBUSINESS DEVELOPMENT  
IN 2016

Last year, Medsi demonstrated positive 
dynamics, its annual revenue growing by 
14.4% year-on-year. Revenue from direct 
sales to individuals grew by 11%. Sales 
via insurance companies (including OMI) 
increased by 19%, supported by the 13% 
growth in the number of visits following 
occurrence of insurance events. 

An important area for Medsi in 2016 
was work under the programme of state 
guarantees of free medical care for 
Russian citizens. The four-fold increase 
in the amount of medical services 
provided in the OMI sector was achieved 
through active involvement of in-patient 
facilities, which provided treatment 
to over 1,200 patients to an aggregate 
amount of RUB 154m. Besides, about 
1,500 patients needing rehabilitation 
under OMI programmes (with the 
aggregate amount of quotas totalling 
RUB 78m) were treated at the Otradnoye 
sanatorium, in addition to fee-for-
service customers.

Revenue of Medsi's outpatient clinics 
in Moscow grew by 14% in 2016 and was 
brought about by the 11% increase in 
the number of visits and 3% increase  
in the average transaction value.

The Clinicodiagnostic Centre at 
Belorusskaya again provided the 
biggest volume of services, its revenue 
up 6% year-on-year. In accordance 
with the general strategy, the clinic 
focused on increasing direct sales to 
individuals (non-insured), and they grew 
by 13% in 2016 due to a shift towards 
comprehensive healthcare services and 
packaged offers. 

The new clinicodiagnostic centre in 
Krasnaya Presnya, which opened in 
December 2015, is positioned as the 
company's second flagship asset. In 
2016, it opened consultation rooms in 
all medical disciplines with expert-level 
equipment, with consultations provided 
by highly qualified doctors (the centre 
employs 8 holders of post-doctoral and 
40 of doctoral degrees in medicine). The 
clinic's average daily traffic in 2016 grew 
from 31 visits in January to around 700 in 
December. The centre provided services 
to over 38,000 unique patients in 2016. 
The work intensity of its doctors reached 
65% by the end of the year. However, 
there is still a substantial potential for 
increasing the patient traffic through 
opening of new units.

In 2017, the company plans to open at 
least two new family clinics in Moscow:

  a clinic for adults and children in 
the Leninsky avenue, with an area 
of over 3,000 sq m and a capacity  
of 740,000 visits per annum. 

   a clinic for adults and children in 
the 3rd Khoroshevsky lane, with 
an area of about 4,000 sq m and 
a capacity of 790,000 visits per 
annum. 

47

Market volume of commerce 
medical industry in Moscow(1)

217

13%

193
11%

173
7%

2018E

2017E

2016

Market volume, RUB bln.

Growth rate, %

(1) Including VHI

Market volume of VHI in Moscow

2017П

2016

2015

Market volume, RUB bln.

Growth rate, %

Medsi's assets

Primary care clinics

Regional clinics

Clinicodiagnostic centres

Children's clinics

Hospitals

Sanatoria

Wellness centres

74

8%

68
6%

64
10%

14

7

3

2

2

2

2

RUB

 154 mln

aggregate amount 
for provided treatment  
to over 1,200 Medsi's patients 

Assets48

Medsi revenue  
by clients in 2016, %

56%
35%
7%
2%

Insurance 

Private 

Corporate

Others

Medsi revenue  
by assets in 2016, %

45%
22%
16%
8%
6% 
3%

Clinics 

CDC at Belorusskaya  

Children’s clinics

Hospitals

Other

CDC at Krasnaya Presnya

Operating performance

Indicator

Patient visits

Services provided

Units

K

K

2016

7,314

2015

7,266

11,483

11,403

Area

K sq m

221

227

Average cheque

RUB

1,265.0

1,120.8

Revenue per sq m

 RUB K

42.55

36.18

%

0.7%

0.7%

-3.0%

12.9%

17.6%

BUSINESS DEVELOPMENT 
STRATEGY 

Medsi's strategic goals include organic 
growth through increased direct sales 
of services - at least 20% a year, ahead 
of the market. Given the slowdown in 
the VMI segment, the top priority of the 
strategy in this channel is enhancing 
the efficiency of partnerships with 
insurance companies by optimising 
product offers and increasing the 
number of visits of patients with VMI 
policies. 

The strategy also envisages an 
investment programme for expanding 
the company's operations in Moscow 
and other regions. The chain aims 
at achieving high results of medical, 
operational and financial efficiency and 
should ensure comfortable routing of 
patients and provision of the full range 
of outpatient, hospital substitution, 
inpatient and rehabilitation services.

2016 FINANCIAL PERFORMANCE 

The company's revenue in 2016 grew 
by 14.4% YoY. Revenue from direct 
sales to individuals grew by 11%. OIBDA 
increased by 72.4% year-on-year despite 
negative dynamics in Q4 caused by 
an increase in marketing expenses 
and non-monetary provisions. Medsi 
reported a net loss of RUB 499m for 
2016 due to increased depreciation 
and amortisation expenses and the 
negative effect from exchange rate 
differences. 

ANNUAL REPORT 2016www.sistema.comBinnopharm

Assets

4949

JSC Binnopharm is 

a Russian full-cycle 

pharmaceutical 

company with an in-

house R&D division 

Binnopharm operates two advanced 
pharmaceutical plants in the 
Moscow region, which comply 
with the international GMP (Good 
Manufacturing Practice) standards 
and produce six types of dosage 
forms: ampoules, syringes, aerosols, 
pills, capsules and solutions. The 
company produces and develops new 
medications in several treatment 
groups: pulmonology, neurology, 
cardiology, gastroenterology and 
infectious diseases.

74%

Sistema's stake

SECTOR OVERVIEW(1)

Growth of the Russian pharmaceutical 
market continued to slow down in 2016 
and was 4% vs. 2015 in monetary terms. 
At the same time, after the market's 
decline in physical terms in 2015, it 
stabilised at the same level in 2016 and 
totalled RUB 1,309bn. 

Like in the previous year, the 
commercial pharma segment grew 
faster than the public one (5.0% and 
3.8%, respectively), mostly on the back 
of a faster growth of retail prices. 

The share of foreign medications on 
the Russian market slumped from 
73% in 2015 to about 71% in 2015 in 
monetary terms. In physical terms, 
the share of imported drugs remained 
virtually unchanged at 40%. Domestic 

manufacturers still hold the strongest 
positions in the hospital segment 
(accounting for 36% in monetary 
terms and 76% in physical terms). 
This trend reflects the government's 
policy towards import substitution in 
the pharmaceutical market and is the 
first result of corresponding legislative 
initiatives, notably, the decree  adopted 
in 2015 that prohibits foreign products 
to participate in government tenders 
if there are bids from two or more 
Russian-made products. 

Most experts expect the market's 
moderate growth in rouble terms 
(around 7%) to continue in 2017. The 
main growth driver will be recovery of 
consumption and substantial inflation 
in the retail segment. 

Leadership

2016 financial performance

 (RUB m)

Revenue

OIBDA

Operating income

Net income (loss), attributable 
to Sistema

Net debt

2016

1,939

415

219

11

1,548

2015

1,660

193

21

(68)

843

 Change

16.9%

114.7%

931.5%

-

83.6%

(1)  Source: DSM.
(2)  The Russian government's decree No.1289 dd 30 November 2015 "On restrictions of and terms of access  
of medications manufactured in foreign countries"

Alexey Chupin
CEO

Dmitry Zubov 
Chairman  
of the Board  
of Directors

Assets50

Medicine average price  
growth rate in Russia, %

2016

2015

2014

2013

4%

14%

14%

7%

BUSINESS DEVELOPMENT 
IN 2016

In 2016, Binnopharm continued 
implementation of its strategy of 
shifting sales from public procurement 
towards the private segment. The 
following steps were taken to refocus 
the business: 

1.  Opening of an R&D centre with an 

area of 400 sq m and 7 laboratories. 
The centre employs over 30 people, 
many of them with doctoral 
degrees. Over 20 drugs are now at 
various stages of development and 
registration.

2.  Active promotion of proprietary 
products (Noben, Salbutomol, 
Beclomethasonum, Theopec, 
Combipec) in the retail segment. 
The company signed 70 contracts 
with pharmacy chains (32% of the 
market) covering 11,522 pharmacies. 
Binnopharm's products are now 
available in every fourth pharmacy 
in Russia. 

3.  Acquisition of LLC Alpharm, a 

manufacturer of two medications 
of the pharmacy segment, Kipferon 
and Prostopin. The acquisition 
allowed Binnopharm to enter 
the OTC drugs market and secure 
potential commercial advantages by 
using own interferon substance for 
manufacturing of Kipferon.

4.  Obtaining exclusive rights for 
promotion and sale of third-
party products in Russia. Licence 
agreements were signed with 
German Medice and Russian BIS, 
which provided efficient and 
quality drugs in such segments 
as neurology, pediatrics, anti-viral 
and cold-relief medications, for 
distribution and promotion. 

Progress made: 

The share of proprietary drugs  
in revenue grew from 43% to 78%.

The share of proprietary drugs sales 
in the commercial segment grew from 
29% to 47%. 

The main goal for 2017 is raising the 
share of commercial segment in 
revenue to 90%. The company expects 
proprietary products to account for 
65% of sales, and products sold under 
licence agreements with third-party 
manufacturers for 35%. 

Binnopharm will continue expanding 
its product portfolio in 2017. It expects 
to launch proprietary drugs that 
are currently undergoing market 
authorisation. 

Production capacity

Form

Pills

Capsules

Ampoules

Aerosols

Syringes (a new modern 
line)

Infusion solutions, 
plastic bottles

Annual 
capacity, 
m 
packages

1,400

45

80

20

18

14.4

It also plans to sign licence agreements 
to sell third-party products and 
carry out projects of contract-based 
manufacturing for foreign partners. 

BUSINESS DEVELOPMENT 
STRATEGY  

The company's operational strategy 
envisages development of a proprietary 
portfolio of strong commercial brands 
focusing on neurology, pulmonology, 
infectious diseases, cardiology and 
gastroenterology. The key tool of this 
strategy is development and launch  
of new proprietary drugs. 

Another component of the strategy 
is signing of licence agreements with 
large pharmaceutical companies, 
both for exclusive promotion of their 
medications in Russia and the CIS and 
for contract-based manufacturing at 
Binnopharm's production facilities. 

The company's investment 
strategy envisages acquisition of 
smaller pharmaceutical producers 
complementary to its business or 
of portfolios of drugs and brands. 
Key criteria for selecting acquisition 
targets are the drugs belonging to 
the commercial segment and target 
nosologies of Binnopharm, and the 
possibility to transfer manufacturing 
to Binnopharm and use its commercial 
structures for promotion. 

2016 FINANCIAL PERFORMANCE

Binnopharm demonstrated strong 
financial results in 2016 thanks to its 
consistent strategy. Its revenue for FY 
2016 grew by 16.9%. OIBDA increased by 
114.7%. Net income totalled RUB 11m, as 
opposed to a net loss reported for 2015.

ANNUAL REPORT 2016www.sistema.comAssets

51

RTI

RTI is a major holding 

company in the 

field of defence and 

microelectronic solutions, 

which integrates 

high-tech research 

and manufacturing 

companies. RTI comprises 

OJSC RTI Systems Concern 

and PJSC Mikron.

87.0%

Sistema's stake

Leadership

Igor Bevzyuk
CEO

Sergey Boev
Chairman  
of the Board  
of Directors 

RTI's enterprises have their own R&D 
infrastructure and implement projects 
in radio and space technologies, 
security and microelectronics that  
are unique in terms of their scale  
and complexity. 

INDUSTRY (1)

Defence Solutions

for national defence. In 2016, the 
technological focus was on improving 
high-precision weapons systems 
and increasing the effectiveness 
of decision support information 
systems. The company continued to 
aim at import independence of the 
entire manufacturing chain, including 
components and firmware.

One of the main trends in the defence 
sector is the optimisation of State 
budgets; however, RTI's key segment 
(radars) was affected to a lesser extent 
by this trend due to its high priority 

> 600 000

integrated circuits   
Mikron produced in 2016

Financial results in 2016

(RUB m)

Revenue w/o NVision(2)

Revenue

Adjusted OIBDA

Operating (loss) / income

Adjusted net loss attributable to 
Sistema

Net debt

2016

44,588

44,588

4,036

275

(2,418)

27,053

2015

     Change

63,679

77,287

7,030

4,548

(2,074)

26,743

(29.7%)

(42.3%)

(42.6%)

(94.0%)

-

1.2%

(1) Source: Ministry of Finance of the Russian Federation.
(2) The Information and Communication Technologies segment was divested in H2 2015. 

52

Microelectronics

The demand for microelectronics is 
growing in the global market, which 
creates opportunities for increasing 
the sales of chips, diodes and 
sensors produced by the Group. A 
continuing shift from architecture of 
systems and services to cloud and 
distributed solutions creates additional 
demand for telecommunications 
microchips, solid-state memory and 
microprocessors suitable for the 
processing of Big Data.

The adoption of the Governmental 
decree on the procedure for 
designation of chips as products 
of Russian origin has created new 
opportunities for enforcement of 
this procedure to protect certain 
markets, and to ensure subsidies and 
preferences for Mikron's products. In 
particular, the supplies of Russian-
made chips for Mir cards will be 
subsidised under the programme of the 
Ministry of Industry and Trade.

Information technologies market  
in Russia, RUB bn

2018

2017

2016

2015

2014

897

850

794

740

698

Russia’s government national defence 
spending, RUB trln

2016

2015

2014

2013

3,2

3,1

2,5

2,1

(1) In accordance with the orders of the President  
of the Russian Federation Vladimir Putin and Prime 
Minister Dmitry Medvedev.

BUSINESS DEVELOPMENT  
IN 2016 

Defence Solutions

In 2016, the defence business of RTI 
was focused on state defence contracts, 
most of which were for radars.

As part of the creation of a continuous 
radar field for the missile warning 
system, RTI Group companies have 
completed testing of three new radar 
stations in Orsk, Barnaul and Yeniseysk, 
and also commissioned radar stations 
in Irkutsk and Kaliningrad.

The next step will be the radar station 
Voronezh-VP, also being developed by 
RTI Group. 

In addition, the company is working 
on a next generation of mobile rapid-
deployment radars and radars using 
new types of radio photons.

Also, one of the key tasks of the 
defence division for 2017-2018 is the 
expansion of international military-
technical cooperation. RTI is planning 
to monetise its competences and 
in-house solutions on foreign markets 
on the basis of existing technologies 
in the field of mobile radars and radar 
stations for all environments, systems 
and control and decision-making 
support tools.

Microelectronics

In 2016, Mikron Group reaffirmed its 
status of Russia's largest producer 
of microelectronic products and a 
technological leader, and made a 
breakthrough in the field of import 
independence for Russia's strategic 
industries and expansion of exports.

Mikron remains the undisputed 
market leader in terms of sales and 
technological sophistication. With the 
only functioning production facility 
at the level of 180-90 nm in Russia, 
Mikron provides more than 30% of all 
supplies of Russian microelectronics 
manufacturers. The importance of 
having its own component base for 
Russia's technological independence 
and cybersecurity strengthens Mikron's 
position in the public sector and 
expands opportunities in the formation 
of protected markets and PPPs for 
developing next-generation microchips 
for the energy sector, healthcare and 
distributed computing systems.

In the domestic market, the key event 
of 2016 for Mikron was the approval 
of a plan for guaranteed purchases 
of Russian civilian microelectronic 
products in the medium term(1). 

The main mass-delivered microchips  
of Mikron were granted the status of 1st 
category microcircuits, which opens up 
opportunities for using preferences in 
state and municipal purchases. 

ANNUAL REPORT 2016www.sistema.com53

> 30%

of all supplies of Russian 
microelectronics manufacturers  
are provided by Mikron

In 2016, Mikron began supplying 
chips for third-generation navigation 
satellites Glonass-K. 

Mikron-produced microchips will 
replace foreign counterparts in units 
performing information processing and 
communications functions. 

Mikron's main achievement in the area 
of bank cards was the development 
and production of a 100% Russian-
made microchip with proprietary 
operating system for the national 
bank cards Mir. Mikron produced 
more than 600,000 integrated circuits 
in 2016 as part of the Mir project. In 
2017, the company plans to reach the 
level of 15 million microchips for bank 
cards. Mikron managed to establish 
close cooperation with MTS Bank, KS 
Bank and a number of other financial 
institutions.

Mikron identified the Internet of Things 
as a new promising market where RFID 
chips will be used as part of Sensor 
Fusion technologies. 

STRATEGY

2016 FINANCIAL PERFORMANCE 

The decrease in revenue in 2016 was 
a result of RTI's spinning off NVision 
in 2015 and a reduction in the volume 
of work under a major contract in the 
field of State defence orders, which 
was implemented in 2015 and 2014. 
In addition, there was a decline in 
revenues of key segments of Defence 
Solutions and Microelectronics  due to 
late signing of contracts for 2017.

Adjusted OIBDA decreased in 2016 in 
line with the revenue, as well as due to 
the recognition of impairment losses 
on accounts receivable and inventories. 
Adjusted OIBDA margin remained at the 
level of 9.1% in 2016.

In December 2016, RTI Group's debt 
portfolio was restructured as a result 
of conclusion of loan agreements 
with VTB Bank. The loan agreements 
provide for a deferment of a significant 
portion (about 60%) of RTI Group's debt 
until 2021 to be followed by annual 
settlement payments through the end 
of 2026, as well as a grace period for 
interest payments. The rest of the debt 
was refinanced via 5-year revolving 
lines of credit, which gave RTI Group 
additional flexibility in managing 
working capital.

The strategy of RTI is creating a strong 
investment profile and financially 
stable company, a high-tech leader in 
Russia's defence and microelectronics 
markets.

The main task of Mikron is to expand 
the scope of its business by further 
commercialising new technological 
opportunities. In addition to promoting 
sales of Mikron's new competitive 
products in the Russian and global 
markets, and providing Russian design 
centres with broad opportunities for 
localisation of their production in 
Russia, plans to reach a new level of 
integration through the transition from 
traditional serial sales of microcircuits 
to development and delivery of 
finished system solutions based on 
domestic microelectronics.

In 2017, in the defence industry 
segment, RTI will continue to work 
within the approved National Arms 
Programme through 2020, increasing 
the share of own production. 

RTI’s investment programme will 
amount to RUB 2.7 bn in 2017. The 
main focus areas of the programme 
include the creation of a shop for 
the production of new types of space 
products, revamping of the Mikron 
plant, a project to develop and organise 
the production of new types of electric 
motors and other construction and 
installation works.

Assets54

ANNUAL 
REPORT 
2016

www.sistema.com

MTS Bank

PJSC MTS Bank was 

established in 1993. By 

the end of 2016, the bank 

became a prominent 

financial institution, one 

of Russia's top 50 banks 

for the size of assets. 

It provides services to 

individuals and corporate 

customers in Russia. The 

bank has been consistently 

pursuing a policy based 

on cooperation with the 

mobile operator MTS in 

order to provide financial 

services of high quality. 

86.7%

Sistema's stake

Leadership

Ilya Filatov
Chairman of the 
Management 
Board

Vsevolod Rozanov
Chairman  
of the Board  
of Directors

SECTOR OVERVIEW

In 2016, most of Russia's 
macroeconomic parameters 
stabilised, with the national currency 
strengthening and the interest rates 
continuing to decline. 

Positive macroeconomic trends 
resulted in a further decrease of credit 
risks both in the retail and corporate 
sectors. Under these circumstances, 
the Russian banking sector continued 
to successfully adapt to the new 
operational environment: banks revised 

their risk management models, and 
began cutting costs by optimising 
business processes and shutting 
down non-profitable segments.  

Assets of Russian banks fell by 3.5%  
in 2016 as a result, among other 
things, of the rouble's strengthening 
against the main international 
currencies. Despite that, the banking 
sector earned RUB 930bn in income, 
an increase of almost 400% from 2015 
(RUB 188bn) and just 8% below the 
all-time high of 2014 (RUB 1.0tn).

MTS Bank's key operational and financial results (MTS Bank, IFRS)

Project, RUB bn

Revenue

Interest income

Fee income

Financial result before SG&A

Operating expenses (SGS&A)

Operating loss

Net loss attributable to Sistema

Net assets

Retail loan portfolio

Capital adequacy H1.0

2016

20,233

16,411

3,242

4,834

(7,395)

(3,282)

(2,827)

20,238

44,157

20.2%

2015

25,619

20,458

3,416

(8,870)

(7,983)

(17,658)

(15,282)

8,743

59,570

18.5%

%

(21.0%)

-19.8%

-5.1%

-

-

-

-

131.5%

-22.5%

1.7 p.p.

ANNUAL REPORT 2016www.sistema.com 
55

Russian banks net profit,  
RUB bln

BUSINESS DEVELOPMENT   
IN 2016

2016

2015

2014

2013

х4.8

930
192

589

994

As of 31 December 2016, MTS Bank was 
ranked 47th among Russian banks for 
the size of assets, 36th for individual 
deposits and 38th for the size of 
capital. 

The corporate loans portfolio fell 
by 9.5% to RUB 30.1tn, which was to 
a large extent due to the rouble's 
strengthening.

The dynamics of provisions for 
potential losses stabilised. Their 
amount grew by 3.5% in 2016 (vs. 
36% in 2015 and 31% in 2014). If the 
trend sustains, it will signal a lasting 
improvement of banks' loan portfolios 
and the Russian economy in general. 

The amount of individual loans 
resumed growth, increasing by 1.1% last 
year to RUB 10.8tn (vs. a 6% decline in 
2015). 

The growth rate of individual deposits 
slowed down to mere 4.2%. Interest 
rates on rouble deposits at the largest 
banks moved down to 8.0%-8.5% per 
annum by the end of 2016.

The banking sector is expected to 
grow more confidently in 2017 than in 
2016, supported by stabilisation of key 
macroeconomic indicators and ongoing 
optimisation of internal business 
processes and risk policies of Russian 
banks.

№ 38

for the size of capital among  
Russian banks

 It successfully adapted to the new 
macroeconomic environment. Revised 
lending processes allowed the bank 
to keep risks from new loans both in 
the retail and corporate segments at 
an extremely low level for the Russian 
market. 

The bank is successfully optimising its 
retail network. In 2016, together with 
MTS, it opened 18 flagship integrated 
"Bank+Operator" offices, which feature 
all characteristics of an MTS outlet and 
simultaneously offer a broad range 
of banking services for individuals. In 
addition, 50 medium-sized MTS outlets 
opened financial areas of the bank 
to provide banking services to the 
population. In 2017, the bank plans to 
roll out the successful sales practices 
to over 1,000 MTS outlets. 

In accordance with the strategy of 
cooperation with MTS, the bank 
launched a line of SMART debit 
cards, which offer free mobile 
communications and mobile Internet 
for MTS subscribers. The product has 
attracted over 320,000 new customers 
to the bank, and the accrued data on 
their payment behaviour will allow 
increasing lending to them, while 
controlling the risks. 

The amount of unsecured consumer 
loans grew threefold in 2016 vs. 2015 to 
RUB 3bn. POS loans reached RUB 7.7bn, 
a surge of 330% and 167% from 2015 
and 2014, respectively. 

The bank's portfolio of performing 
loans totalled RUB 28bn at the end 
of 2016. Deposits and balance of 
individual accounts did not change 
substantially, equalling RUB 69bn. 

Sales of POS-loans  
in MTS stores

2016

2015

2014

7.6

38%

2.3
10%

4.6
4%

Sales, RUB bln

POS-loans portfolio yield after reserves, %

Last year, the bank's corporate loan 
portfolio decreased, mainly due to 
the slowed down lending because of 
a more stringent credit policy. The 
performing portfolio totalled just below 
RUB 25bn at the end of 2016. Deposits 
and balance of corporate accounts 
were stable at about RUB 28bn. 

MTS Bank participates in the 
government programme of bank 
recapitalisation which is carried out 
by the Deposit Insurance Agency 
(DIA) and seeks to support corporate 
lending. The bank is also accredited 
with Russia's biggest companies and 
regions to provide services to public 
sector organisations and state-owned 
companies.

Assets56

In 2016, the bank complied with all 
requirements of the Russian Central 
Bank, including capital adequacy ratio, 
liquidity and risk per borrower/group 
of related borrowers. Shareholders 
increased MTS Bank's capital in the 
amount of RUB 15.5bn in 2016, which 
will ensure that it will continue to 
strictly abide by all of the CBR's 
requirements and its commitments 
under the recapitalisation programme 
of the DIA. No recapitalisation is 
planned for 2017. 

BUSINESS DEVELOPMENT 
STRATEGY  

The bank's key strategic goal is to build 
a leading digital financial institution 
offering the best remote banking 
services and having an efficient 
sales network based on synergies 
with MTS's retail business. The bank 
uses its partnership with MTS as an 
important competitive advantage when 
developing its retail segment and 
creating new retail products. The bank's 
corporate business is oriented towards 
servicing large companies that are part 
of Sistema Group, and non-affiliated 
medium-sized companies, with a focus 
on transactional services.

№ 47

for the size of assets among Russian 
banks

№ 36

for individual deposits among 
Russian banks

In 2017, the bank plans to carry out 
the majority of measures aimed at its 
digital transformation, upgrade the 
IT infrastructure, enter new digital 
sales channels and optimise the 
management structure to accelerate 
decision-making. It expects that these 
steps will result in a substantial growth 
of the individual customer base and 
will improve the quality and efficiency 
of customer service.

It also plans to increase the amount of 
retail and corporate loans by 20%-25% 
and 40%-50%, respectively. This growth 
will be achieved through optimisation 
of products in the retail segment and 
intensive development of factoring and 
low-risk lending for quality corporate 
borrowers. 

Administrative and general expenses 
were reduced by 7%, or RUB 0.5bn. 
Net loss attributable to Sistema was 
significantly decreased thanks to 
lower reserve provisions following 
optimisation of the bank's lending 
policy and introduction of a new credit 
scoring system in 2015-2016.

2016 FINANCIAL 
PERFORMANCE  

In 2016, the bank reported an income 
before SG&A expenses in the amount of 
RUB 4.8bn, as opposed to a loss of RUB 
8.9bn in 2015. Implementation of the 
strategy aimed at increasing revenue 
from low-risk transactional products 
resulted in an increase of the share of 
commission fees in revenue from 13.3% 
in 2015 to 16.0%. 

ANNUAL REPORT 2016www.sistema.comAssets

57

developed and supplied to a foreign 
customer a full flight simulator for the 
state-of-the-art transport and combat 
helicopter Mi-35M designed for efficient 
training of flight crews. 

In addition to contracts with 
the Defence Ministry, the Group 
successfully completed its share of 
work in the large-scale reconstruction 
of the Aurora cruiser, which was one of 
the company's most important projects 
in 2016.

After Sistema acquired Kronshtadt 
in 2015, the Group sold all non-core 
assets, shut down loss-making projects, 
signed new long-term contracts and 
entered new markets. This has had 
a serious impact on its financial 
performance. 

Other assets

KRONSHTADT

LLC Kronshtadt Group is a Russian 
high-tech company that engineers and 
manufactures knowledge-intensive 
products and solutions for the 
production, deployment, and safe use 
of sophisticated air, sea, and land-
based systems. The Group's substantial 
intellectual and engineering potential, 
its portfolio of key technologies and 
competences and state-of-the-art 
manufacturing resources enable it 
to create high-tech products and 
solutions that are in demand in Russia 
and are also able to successfully 
compete on international markets. 
Sistema's equity holding in Kronshtadt 
is 100%.

 In 2016, Kronshtadt Group successfully 
completed work under some key 
government contracts, including 
supply of correcting stations for 
the differential sub-system of the 
GLONASS/GPS global navigation 
satellite system, 18 module Kamaz-5350 
driving simulators with a motion 
generation system and 14 sets of 
electronic conduct-of-fire trainers for 
the schools and training centres of the 
Russian Defence Ministry. Kronshtadt 

100%

Sistema's stake 

CONCEPT GROUP

Concept Group has been active in 
the Russian market for over 10 years 
and is a leader in the segment of 
women's and children's fashion and 
underwear. The company has two 
own retail chains under the brands 
Acoola and Concept Club with an 
aggregate of over 400 stores, many of 
which are franchised. Concept Group 
operates under a multi-brand and 
multi-channel business model, which 
ensures stable revenue growth due 

to the diversification of proceeds. A 
professional team of fashion designers 
located in the company's head 
office in St Petersburg is in charge of 
developing collections for all brands 
of the Group. Manufacturing takes 
place at partner factories in China, 
Bangladesh, Uzbekistan, India, Russia 
and Kyrgyzstan, with mandatory quality 
control.

Continue  

58

ANNUAL
REPORT 
2016

www.sistema.com

CONCEPT GROUP

Continue  

In 2016, Concept Group developed 
and launched production of two new 
wholesale brands of children's clothing 
- Maloo for babies and toddlers and 
Overmoon for children under 12. It 
also developed an exclusive baby 
clothes brand for Detsky Mir. Sales of 
the new brands will start in 2017. In 
2016, Concept Group expanded the 
geography of its manufacturing, adding 
factories of Kyrgyzstan to its suppliers' 
list. At the same time, the share of 
supply from India grew from 1.6% in 
2015 to 8.3% and from Russia from 0.4% 
to 2%.

Acoola and Concept Club stores are 
present in over 120 cities of Russia; the 
total number of stores is 432, out of 
which 60% are owned by the company 
and 40% are franchised. As of the end 
of 2016, the Acoola chain comprised 234 
stores, out of which 163 were owned by 
the company. The Concept Club chain 
comprised 198 stores, including 98 own 
stores. 

In 2017-2019, the Group plans to 
continue active development of the 
Acoola chain, investing in opening 
20-30 stores per year. Concept Group's 
revenue in 2016 amounted to RUB 
10.9bn.

HOTEL ASSETS

Sistema's hotel business is represented 
by two key companies: VAO Intourist 
and Sistema Hotel Management. In 
2016, Sistema decided to develop the 
segment by acquiring and building 
new assets, attracting management 
resources and refurbishing old hotels. 

Development of the Russian hotel 
market will be driven by the country’s 
hosting of the World Cup 2018, growth 
of foreign tourism (6% in 2016) and 
development of domestic tourism, 
which has been demonstrating 
two-digit growth (15% in 2016). Last 
year, hotel occupancy reached 
unprecedented figures, with RevPar 
(revenue per available room) growing 
by 19% to RUB 11,500. 

The average income per room for 
Moscow hotels increased by 14%, and 
prices are expected to continue growing 
in 2017. Room rates are estimated to 
increase by 10%-30%.

At the end of 2016, Sistema Hotel 
Management acquired Regional Hotel 
Chain for RUB 2.6bn, increasing the 
number of rooms under Sistema's 
management from 2,501 to 3,771 rooms.

In November 2016, Sistema opened 
Izumrudny Les - an eco hotel in 
the Moscow region. Its investment 
programme for 2017 exceeds RUB 1.3bn. 

Sistema's investment strategy 
envisages sourcing new acquisition 
targets, consolidation of hotel assets 
and simplification of the segment's 
organisational structure. It is 
constructing the Dubininskaya Plaza, 
a 4* hotel in Moscow, which will be 
commissioned already at the end  
of 2017.

RUB10.9 bn

Concept Group revenue  
in 2016

3,771

room number of rooms under 
Sistema's management in 2016

59

Sistema's hotel assets

Hotel

Cosmos Hotel

Savoy Westend Hotel

Principe Forte dei Marmi

Yelets

Altay Resort

Leopard Lodge

Intourist Kolomenskoye

Onego Palace

Izumrudny Les

Rooms  
in 2016

1,777

116

28

-

78

9

259

103

22

Rooms  
in 2015

1,777

116

28

131

78

9

259

103

-

Park Inn Kazan

Park Inn Astrakhan

Park Inn Izhevsk

Park Inn Yaroslavl

Park Inn Sochi

Holiday Inn Express 
Voronezh

Park Inn Volgograd

Park Inn Novosibirsk

Courtyard by Marriott 
Paveletskaya Moscow

151

132

161

167

153

145

149

150

171

-

-

-

-

-

-

-

-

-

Total

3,771

2,501

In 2016, Sistema and RCom continued 
work on merging SSTL's telecom 
business with RCom. The deal 
was approved by India's two main 
exchanges (the National Stock 
Exchange and the Bombay Stock 
Exchange), the Securities and Exchange 
Board of India, the Competition 
Commission and the High Courts of 
Rajasthan and Mumbai. All necessary 
approvals from the shareholders and 
creditors were obtained. Sistema 
and RCom continue talks with the 
Department of Telecommunications 
and other regulators and judicial 
authorities of India with regard to 
final terms of the potential deal. The 
decisions on closing the transaction 
will depend on the approval timeframe 
and the final terms.

SISTEMA SHYAM 
TELESERVICES LTD.

The deal structure has been approved 
by Indian courts and envisages a 
demerger of the telecom business from 
Sistema Shyam TeleServices Ltd. (SSTL) 
to be further merged with RCom under 
the RCom brand, with SSTL holding 
10% of the combined company. After 
closing, SSTL's minority shareholders 
may exchange their shares in SSTL 
for shares in RCom pro rata to their 
interests in SSTL pre-closing. In Q4 
2015, Sistema refinanced SSTL's debt 
guaranteed by the Corporate Centre.

In June 2016, Sistema acquired a 17.14% 
stake in SSTL from the Federal Agency 
for State Property Management(1). It 
will pay for the shares to the Russian 
federal budget during the next 5 years 
in accordance with the following 
schedule: 30% of the amount - in 2016, 
25% - in 2017 and 15% in 2018, 2019 and 
2020. 

In November 2015, Sistema signed 
binding documents to merge its 
Indian telecom business with Reliance 
Communications Ltd (RCom), one of 
India's biggest telecom operators. 

(1) The Russian government bought 17.14% of SSTL shares in March 2011 and simultaneously signed an option agreement with Sistema for the repurchase of the shares 
in five years for USD 777m or the market price of the shares determined by an independent appraiser, whichever is higher.

Assetswww.sistema.com

SISTEMA VENTURE CAPITAL

Performance in 2016
In 2016, the fund was active on the 
Russian and CIS markets.  In 2017, it 
intends to enter the US market to 
become a global player and gain access 
to the world’s leading projects.

In 2016, Sistema Venture Capital 
became a prominent player both on 
the Russian venture capital market 
and on the European VR/AR market 
(becoming one of Europe's top 3 funds 
investing in VR/AR by number of deals). 
The fund's team reviewed over 500 
projects and closed 6 deals (including 
transfer of Sistema's stake in Ozon 
Holding Limited to the fund).  

Investments

MEL Science - an international 
company offering scientific and 
educational products based on VR/
AR technology. Its flagship product 
is a course for independent study of 
chemistry, MEL Chemistry: it comprises 
38 kits for chemical experiments, a 
learning app and VR glasses that allow 
users to see chemical substances and 
crystals "from inside". MEL Science kits 
are sold under a paid subscription 
model and delivered by post.

VisionLabs - one of the world's leaders 
in computer vision and machine 
learning. Its flagship product is a face 
recognition platform, VisionLabs LUNA, 
which enables the analysis of vast 

amounts of photo and video data 
 in real-time mode to detect people's 
faces and run them against multi-
million databases. The company's 
technological partners are Intel, Cisco, 
Facebook and Google.

Segmento - Russia's biggest 
programmatic platform, which uses 
machine learning technologies for 
targeting digital ads. Segmento uses 
anonymised data of about 84m 
customers of Sberbank and knowledge 
about their online behaviour for real-
time communications on all types 
of devices. Its solutions enable large 
businesses to interact with potential 
customers in any channel and to boost 
their sales.

Luden.io develops instructive games 
with a scientific component based 
on VR technologies. The best known 
games are InMind and InCell, devoted 
to studying biology while playing. The 
company was set up by one of Russia's 
oldest game developers, Nival.

Continue  

60

ANNUAL 
REPORT 
2016

Funds

Sistema Venture Capital is 
a corporate venture fund of 
Sistema, focused on investing 
in Internet companies at the 
growth stage. Sistema owns 
100% of the fund. (1)

RUB

 10 bn

Target fund size  

Fund's life: Indefinite

Investment focus:

Cognitive technology, web projects 
in the sphere of communitainment, 
VR/AR (visual/augmented reality) 
projects, new generation networks 
(SDN, NFV).

Investment criteria:

Global technology, focus 
on mobile devices for B2C 
products; 

proven business model 
or MVP demonstrating 
operating income; 

a strong team with 
technological and industry 
expertise, founders remain 
in charge of operations.

(1) As of 31 March 2017 Sistema’s stake is 80%.

61

SISTEMA VENTURE CAPITAL

Continue  

YouDo.com - Russia's biggest online 
service connecting customers with 
service providers for performing 
household errands and business 
tasks. A user can publish a task 
on the YouDo.com website or in a 
mobile app (available for iOS and 
Android), set the price and select a 
provider among those who respond 
to the announcement. All providers 
are checked by the service and are 

assessed by users, which guarantees 
the high quality of their work. The 
project is a winner of a grant from 
Start Fellows, Runet and Golden 
Website awards, semifinalist of the 
Forbes' startup competition, and one 
of Russia's top 50 startups according 
to PricewaterhouseCoopers and Digital 
October.

Ozon - one of the biggest players in the 
Russian e-commerce segment, growing 
by 20%-30% per annum. The company's 
strategy is aimed at accelerating growth 
and building a significant market 
share to support a subsequent IPO. 

Ozon has some unique competitive 
advantages: its business model (an 
online supermarket with an extremely 
broad product mix; its own chain of 
warehouses and distribution centres, 
which allows for quick delivery); a 
strong brand, sufficient funds to 
implement its strategy; transparency 
and qualified investors/shareholders 
who are known to the market.

Sistema Rusnano Capital is 
a joint private equity fund 
established by Sistema and 
the state-owned corporation 
Rusnano in August 2016 on  
a 50/50 basis.

USD100 bn

Target fund size 

Fund's life: 7 years (with a possibility 
of a 3-year extension)

SISTEMA RUSNANO CAPITAL

Performance in 2016 

The fund was established in August 
2016. A professional team with a track 
record in the venture capital industry 
was hired. A total of 120 projects were 
reviewed by the end of 2016. 

Investment focus:

Investment criteria:

The average ticket is USD 5-20m; 
allowed targets: companies at the 
growth stage or at the late venture 
stage with a working product (the 
latter may not take up more than 20% 
of the portfolio).

Technology, microelectronics, 
automated control systems, special 
communications systems, software 
for comprehensive security systems, 
robotics and on-board control 
systems, energy and energy efficiency. 
Geographically, the fund is focused 
on Russia, the European Union and 
Israel; 50% of investment will go to 
"Russia-related companies" that use 
nanotechnology.

Assets62

ANNUAL 
REPORT 
2016

www.sistema.com

Sistema Capital Partners 
(SCP) is an investment arm of 
Sistema, which invests Russian 
institutional capital in developed 
real estate markets in Europe and 
the United States. The company 
was established in December 
2015 and comprises leading 
professionals from the Russian 
and international real estate 
market. 

EUR446 mln

Fund size (AUM)

EUR208 mln

Fund size 
(capital invested by Sistema  
and co-investors)

Fund's life: Indefinite

Investment focus:

Real estate

Investment criteria:

Real estate in countries with a stable 
macroeconomic situation, high 
market liquidity (annual amount 
of transactions in the market) and 
competitive cost of debt. Sistema 
acts as an anchor investor, attracting 
Russian co-investors.

SISTEMA CAPITAL PARTNERS

SCP also offers legal support 
for transactions and asset 
management for Western 
institutional investors looking at 
Russian commercial real estate. 
SCP manages the publicly traded 
Luxembourg fund Arista SICAV-
SIF.

Performance in 2016

In the reporting period, SCP set up a 
joint venture with the German company 
Corestate AG and successfully closed 
three acquisitions of retail real estate 
portfolios in Germany for a total 
amount of EUR 332mln. 

Investments

High Street IV - 25 high-street retail 
properties in secondary cities in 
Germany, acquired in 2015-2016. Gross 
lease area: 57,700 sq m. Tenants: C&A, 
Saturn, H&M, Peek & Cloppenburg. 
Portfolio strategy: creating added value 
through proactive asset management 
(renting out vacant areas, repositioning, 
capital improvements).

High Street Prime I - 4 high-street 
retail properties in secondary cities in 
Germany, acquired in 2016. Gross lease 
area: 60,000 sq m. Tenants: Saturn, 
H&M, Esprit, United Cinemas, Modehaus 
Fischer, Cierpinski Sport. Portfolio 
strategy: creating added value through 
proactive asset management (renting 
out vacant areas, repositioning, capital 
improvements).

High Street Prime II - 2 high-street 
retail properties in secondary cities in 
Germany, acquired in 2016. Gross lease 
area: 37,000 sq m. Tenants: Saturn, 
TK Maxx, Mc Fit, Holmes Place, Apcoa. 
Portfolio strategy: creating added value 
through proactive asset management 
(renting out vacant areas, repositioning, 
capital improvements).

Arista – a Luxembourg real estate 
fund managed by Sistema Capital 
Partners. The fund manages 3 
commercial properties (2 shopping 
malls and an office building) with a 
total area of 34,700 sq m, situated in 
Moscow and the Moscow region. The 
fund's shareholders are Scandinavian 
institutional investors. Shopping mall 
tenants: Perekrestok, Adidas, Levi’s, 
l’Occitane, KFC, McDonald’s, KFC.  Office 
tenants: Volvo, SC Johnson, Yokohama. 
Portfolio strategy: creating added value 
through proactive asset management 
(optimising rent payments, re-signing 
lease agreements and renting out 
vacant areas, cutting costs, refinancing).

63

Sistema Asia Fund Pte. Ltd. - 
is a venture fund of Sistema. 

USD50 mln

Fund size

Fund's life: Indefinite.

SISTEMA ASIA FUND 

The fund was established in 
Singapore and invests in high-
tech companies in India and 
Southeast Asia that work in 
the B2C and B2B segments and 
have a professional team, stable 
sources of revenue and potential 
to go global. Sistema owns 100% 
of the fund.

Investment focus:

Performance in 2016

High-tech companies in India and 
Southeast Asia at the medium 
development stage (Series B and 
later investment rounds), oriented 
towards mass and corporate markets.

Investment criteria:

An enthusiastic, persistent and 
goal-oriented team with tech and 
industry expertise, founders with 
complementary skills, founders 
remain in charge of operations;

The market size should be minimum 
USD 1bn today or within three years;

Established industry leaders 
or companies moving towards 
leadership; 

Positive economic performance with 
a large safety margin (high gross 
margin);

Clear and transparent strategy  
for reaching investment breakeven; 

Confidence about exit/obtaining 
liquidity through strategic sale  
or IPO.

In 2016, the fund concentrated on the 
Indian market; it plans to enter the 
Southeast Asian market in 2017, but 
will retain its investment focus on 
India. The fund's offices are situated in 
Singapore and New Delhi.

In 2016, Sistema Asia Fund became a 
noticeable player on the Indian venture 
capital market, closing 4 deals with 
such renowned international investors 
as Accel Partners, Amazon, Mayfield, 
and with Indian A league funds such as 
Helion Ventures, and Ventureast.

Investments
Seclore — the EDRM (Enterprise Digital 
Rights Management) system developed 
by the company allows corporations 
to control use of files within and 
outside the company. It has more than 
5m users from 600 companies in 29 
countries. Advanced and reliable EDRM 
solutions and innovations related to 
access to protected documents via 
browsers gained Seclore an award for 
successful growth from Frost & Sullivan, 
resulted in its inclusion in the top 50 
fast-growing tech companies according 
to Deloitte and brought it the Cool 
Vendor title from Gartner. The company 
has representative offices in the United 
States, India, the Netherlands, UAE, 
Saudi Arabia and Singapore.

Qwikcilver – a supplier of corporate 
cloud software in the segment of gift 
cards and loyalty programmes. The 
company's product enables customers 
to use pre-paid physical and virtual gift 
cards at over 10,000 premium branded 
stores, on e-commerce portals and in 
mobile apps. Qwikcilver has a licence 
from the Reserve Bank of India for 
using prepaid payment instruments. 
At the end of the financial year 2016, 
the company reached a stable positive 
net income with a gross merchandise 
value of about USD 300m, and is set to 
continue doubling its results every year.

Wooplr – a female fashion mobile 
platform. The company has developed 
a mobile shopping application with 
customised offers for users. Wooplr 
redefines web communication and 
sales of women's clothing, using a 
very scalable platform with a viral 
approach. The female fashion segment 
of the Indian Internet is so far under-
developed, but it is growing at an 
extremely rapid pace. According to 
some estimates, this market will 
amount to USD 20bn by 2020, with 
fast fashion accounting for 50% of 
it. Wooplr has created an integrated 
platform that brought together 200 
brands, 10,000 opinion leaders and 3m 
female customers.

Licious – a company building India's 
first national brand in online meat 
sales. The company manages the entire 
value creation chain from sourcing 
suppliers and meat processing to 
delivery of meat products using a cold 
chain with controlled temperatures 
to ensure superior quality for end 
consumers. Licious estimates the 
Indian market of fresh meat and meat 
products at USD 7bn annually.

Assets64

Risks

Sistema may face a variety 

SISTEMA’S ERM SYSTEM 

EXTERNAL RISKS

of risks in the course of its 

business operations. They 

result from processes and 

factors that Sistema has 

little or no influence on. 

That said, the Corporation 

can take measures 

to reduce negative 

consequences of such 

factors in case a certain risk 

occurs. This makes efficient 

assessment of existing 

risks and probability of 

their occurrence and their 

efficient management 

an important part of 

Sistema’s strategy.

As part of quarterly ERM procedures, 
Sistema’s risk managers compile 
separate risk registers for subsidiaries 
and a consolidated risk register for the 
Group, prioritise risks and aggregate 
them into portfolios, develop a risk 
map and analyse its key trends, analyse 
the impact that material risks have on 
the financial performance of specific 
subsidiaries and Sistema Group as a 
whole using simulation and financial 
modelling methods.

To address the risks listed in the risk 
register of Sistema Group, the company 
has developed risk management 
(mitigation) and response plans 
covering specific mitigation measures 
to be taken. These plans are modified, 
adjusted and then approved by 
Sistema’s Risk Subcommittee.

Risk management reports are 
submitted for review to the relevant 
collective governance bodies at least 
once a quarter. Each risk management 
report contains a revaluation of risks, 
an assessment of the effectiveness of 
risk mitigation and response plans, and 
potential risk areas (areas requiring 
attention) identified for future periods.

The Corporation has introduced 
an integrated enterprise risk 
management (ERM) system 

based on international standards, 
recommendations and practices of 
risk management designed to provide 
a reasonable guarantee that the 
strategic goals will be achieved and to 
ensure that risks will be kept at a level 
acceptable to the shareholders and the 
management of the Corporation.

Risks related to changes in the political 
and economic situation in Russia 
are material to Sistema, because 
most of the Corporation’s business is 
conducted in the Russian Federation. 
Additionally, many of its subsidiaries 
operate in transitional economies, 
including Ukraine, Armenia, Belarus, 
Turkmenistan and India, and therefore 
are also exposed to material external 
risks. A significant portion of products 
produced by the Group’s companies is 
sold in the CIS, Southeast Asia, Eastern 
Europe and North Africa. In case of any 
major political turmoil in these regions, 
the Group’s business in the regions 
may be discontinued or put on hold, 
which may lead to material losses.

Financial risks

Sistema’s business is inextricably 
connected to the state of the global 
economy and financial markets. In 
particular, it is sensitive to movements 
in prices of oil, gas, and other 
commodities that Russia exports. 
Weakening of the rouble against the US 
dollar and euro amid a slump in the oil 
prices, sanctions, and increased capital 
flight from Russia may result in a rise 
in costs and a decrease in revenues, or 
impede the achievement of financial 
targets and repayment of debt by 
Sistema subsidiaries.

Any potential downturn or slowdown 
in Russia’s economic growth can lead 
to a decrease in household incomes 
and consumer demand, which could 
have significant negative consequences 
for the results of operations and 
the financial position of all Sistema 
companies.

ANNUAL REPORT 2016www.sistema.com65

Political and social risks

Legal risks

The significant influence of geopolitical 
risks on the Corporation and its 
portfolio companies has persisted over 
the reporting year as protectionism and 
economic sanctions are increasingly 
being used as tools for achieving 
geopolitical goals.

There is a risk of unpredictable court 
rulings and administrative decisions 
being passed with respect to the 
business of Sistema Group, which 
may have an adverse effect on the 
Group’s business. This risk is caused by 
numerous factors, including:

The risks of inter-state conflicts remain 
substantial, both in terms of probability 
and in terms of potential effect on 
various areas of Sistema’s activities. For 
example, insurance companies may set 
higher insurance premiums for Sistema 
or refuse to insure against specific 
risks, which may lead to worsening 
financial performance.

Introduction of sanctions against 
Russia or Russian companies may 
result in disruptions in international 
payment systems, which in turn 
may prevent the Corporation and its 
portfolio companies from making 
settlements and thereby reduce 
Sistema’s investment appeal.

 

possible discrepancies and 
ambiguities in: (i) federal and 
other laws; (ii) bylaws issued by 
executive authorities of the states 
where Sistema Group operates; 
(iii) regional and local laws, rules 
and requirements;



gaps in legislation and lack 
of court and administrative 
guidelines to the interpretation 
of some laws, as well as conflicts 
between certain court guidelines 
and rulings;

 

influence of political, social and 
other external factors on the 
judicial system;

A potential rise in social unrest in 
regions where the Corporation operates 
may threaten its profits.

x

potential selective or arbitrary 
administrative decisions of 
government authorities.

The most pressing risks for Group’s 
telecommunications business are 
geopolitical risks associated with 
a deterioration in the situation in 
Ukraine. The political crisis in Ukraine 
has led to a significant decrease in the 
growth rates of the telecommunications 
market, and continues to adversely 
affect the exchange rate of the national 
currency.

Gaps in the corporate and securities 
legislation and regulations in the 
markets where Sistema operates may 
create barriers to raising funds and 
impair the company’s ability to manage, 
own and oversee the activities of 
portfolio companies.

The exit of foreign investors from 
Russia, the downgrading of the 
sovereign credit rating by international 
rating agencies as well as restrictions 
introduced for foreign companies in 
Russia as a result of sanctions may 
have a negative impact on Sistema’s 
joint ventures (partnerships) and new 
investment projects.

Growing inflation may result in higher 
expenses and therefore put pressure 
on profit margins, and also affect 
domestic demand for products and 
services offered by Sistema companies.

If sanctions are maintained and 
Russian banks’ and businesses’ 
access to foreign debt capital remains 
restricted in the medium term, this 
may significantly increase the current 
liquidity deficit in the market and 
result in further interest rate increases, 
making it difficult for Sistema to raise 
funding for its operations and to 
refinance the debt of the Corporation 
and its portfolio companies.

An unfavourable macroeconomic 
environment in many countries where 
Sistema’s assets operate may make it 
necessary to re-evaluate goodwill at 
some of the assets.

Currency controls and restrictions on 
capital repatriation may adversely 
affect Sistema’s business by posing 
barriers to capital flows and reduce the 
value of Sistema’s investment in Russia.

Potential bankruptcy of one or several 
Russian or foreign banks due to 
restricted access to financing may 
result in a reduction in sources of 
borrowing for the Corporation and 
portfolio companies and may lead to 
direct losses of funds deposited in the 
accounts of such banks.

Risks 
 
 
 
 
 
66

In view of these circumstances, 
Sistema’s access to investor funding 
through securities markets may be 
restricted further in the event of 
the imposition of sectoral sanctions 
against Russian companies in business 
segments where Sistema operates and/
or due to investors taking a cautious 
approach to Russian companies in 
general. In particular, Sistema’s ability 
to raise funding via bond issues may 
be limited, which is likely to lead to 
a lack of working capital and cash 
available for investment and affect the 
Corporation’s financial performance.

RISKS RELATED TO SISTEMA’S 
ACTIVITIES

Implementation  
of the business strategy

The Corporation’s strategy aims to 
develop a balanced and diversified 
asset portfolio in sectors and regions 
where Sistema has expertise and 
competitive advantages, while 
attracting leading international and 
Russian partners. Despite having a 
well-formulated strategy, Sistema 
cannot guarantee full or partial 
achievement of its established goals, 
efficient management of the portfolio 
companies, or benefits from new 
investment opportunities. Sistema’s 
failure to achieve goals set in the 
strategy may undermine its financial 
results.

Taxation

Tax laws, regulations, and practices 
of the jurisdictions where Sistema’s 
assets operate are intricate, opaque 
and prone to frequent modifications 
and ambiguous interpretations. If the 
Corporation’s actions are interpreted 
as breach of tax law, this may produce 
an adverse effect on the business of 
Sistema Group.

Russian law on transfer pricing 
may make it necessary to introduce 
adjustments to price-setting practices 
used at Sistema Group’s companies 
and result in additional tax liabilities 
related to some transactions.

On 1 January 2015, the rules were 
introduced relating to the taxation 
of undistributed profits of controlled 
foreign companies, the concept of a 
beneficiary owner and criteria to be 
used to establish tax residency of legal 
entities. Throughout 2015-2016, these 
rules were revised several times, with 
all the amendments having retroactive 
effect. As a result of the need to 
apply taxation rules, the Group’s 
companies may face new tax liabilities 
arising due to the uncertainty around 
interpretation of tax law and lack of 
relevant precedents.

Securities markets

A deterioration of the geopolitical 
environment, the imposition of 
sanctions on Russian companies, a 
worsening of the macroeconomic 
environment and capital and investor 
flight from the Russian market led to 
a reduction in valuations of Russian 
companies in 2014-2016. 

Lack of clarity about the applicability 
to Sistema’s business of the Federal 
Law on the Procedure for Foreign 
Investment in Companies of Strategic 
Importance to National Defence and 
State Security and the regulations of 
the Customs Union of Russia, Belarus 
and Kazakhstan may have a negative 
impact on Sistema’s business due 
to the fact that the Corporation has 
foreign shareholders.

There is a risk of amendments to the 
laws of the countries where Sistema 
companies operate, due to potential 
changes in the laws and regulations 
governing international trade and 
investments that may be introduced 
by foreign states or international 
organisations. For instance, Russia’s 
accession to the World Trade 
Organization may result in certain 
unpredictable legislative and other 
changes in the markets in which 
Sistema’s companies operate.

Since Russian corporate law provides 
for liability of shareholders for the 
obligations of its affiliates, Sistema may 
incur financial losses related to the 
liabilities of its portfolio companies.

Minority shareholders of Sistema’s 
subsidiaries may contest or vote 
against the Company’s transactions, 
which may limit Sistema’s capability to 
complete investment transactions and 
restructure businesses.

If the Russian Federal Anti-Monopoly 
Service concludes that Sistema or 
one of its material subsidiaries has 
violated any of the existing anti-
monopoly laws, this may result in 
serious administrative sanctions 
involving losses for the Corporation. 
The Federal Anti-Monopoly Service may 
also prevent the Corporation and its 
portfolio companies from closing and/
or delivering on certain transactions, 
which may also limit Sistema’s capacity 
to do investment deals and restructure 
businesses.

ANNUAL REPORT 2016www.sistema.com67

The development of Sistema 
Group companies depends on 
numerous factors, including receipt 
of necessary permits from state 
authorities, sufficient demand from 
consumers, successful development 
of technologies, efficient risk and cost 
management, timely completion of 
R&D and introduction of new products 
and services. Weaknesses in any of 
these areas may have a detrimental 
effect on the development of Sistema 
Group companies and the Corporation’s 
financial results.

Acquisition, integration, 
disposal or restructuring  
of assets 

Sistema PJSFC implements its strategy 
via acquisitions, disposals, and 
restructuring of assets. New investment 
opportunities come with certain risks, 
including failure to find relevant 
targets or their not being available for 
acquisition, inadequate due diligence 
of the target company’s operations 
and/or financial situation, and 
potential overvaluation of assets. These 
risks can also affect Sistema’s financial 
performance.

Acquisitions of assets may increase 
pressure on the cash position and 
create a need for raising external 
funding. 

Delays in the implementation of 
investment deals or failure to close 
them may obstruct the achievement of 
Sistema’s strategic goals and affect its 
performance, financial position, and 
investment appeal.

Sistema may struggle with building 
an efficient system for managing and 
controlling new assets. The top risks in 
this area include: 

 

inability to efficiently integrate 
operating assets and personnel  
of the acquired company;

Management and key 
personnel



inability to establish and integrate 
necessary control mechanisms, 
including those related to logistics 
and distribution; 

 

conflicts between shareholders; 

x

y

hostility and/or unwillingness 
to cooperate on the part of the 
management and personnel of 
the acquired asset; 

loss of customers by the acquired 
asset.

If any of the above risks materialise, 
the relevant asset may lose part 
of its value and/or experience a 
deterioration in financial performance.

When disposing of its assets the 
Corporation may face the following 
risks:

 

delays in closing or failure to 
close the deal due to inability 
to obtain corporate or state 
approvals;



mistakes in asset valuation;

 

assuming excessive obligations 
towards the buyer;

x

loss of synergies with other assets 
staying in the portfolio.  

If one or several of the specified risks 
materialise, the Corporation may lose 
potential profit and thus see an impact 
on its financial performance.

The implementation of Sistema’s 
strategy in many respects depends on 
the efforts and professionalism of the 
management team. Failure to hire a 
sufficiently competent and motivated 
management team can jeopardise 
Sistema’s business, performance, 
financial position, and development 
prospects.

Cash flows from subsidiaries 
and affiliates

The Corporation’s financial 
performance depends on the ability 
of Sistema Group companies to 
generate cash flows needed to service 
its financial liabilities, including 
repayment of debt and interest, and 
to make other investment activities 
in the future. Such cash-generation 
capacity may be restricted due to 
regulatory, tax or any other barriers, 
which may have an adverse effect on 
the financial position and liquidity of 
the Corporation.

Overdependence on MTS

Sistema’s financial results in many 
respects depend on the success 
of its core asset, MTS. Therefore, 
any deterioration in the financial 
performance of MTS may have a 
negative impact on Sistema’s financials. 
Any events damaging to the business 
of MTS may also negatively influence 
the current state of Sistema’s business 
and its future prospects and worsen 
financial figures.

Risks 
 
68

Anti-corruption rules

The operations of Sistema and its 
portfolio companies are regulated by 
the anti-corruption laws of relevant 
jurisdictions, including Russian law, the 
UK Bribery Act and/or the US Foreign 
Corrupt Practices Act (FCPA). Any 
investigation into potential violations 
of the FCPA, UK Bribery Act or other 
anti-corruption laws of the US, UK, or 
other jurisdictions may affect Sistema’s 
reputation, business, financial situation 
and performance.

Competition

All business segments where Sistema 
operates are open to competition. 
Telecom, high-tech, banking, retail, 
media, tourism, private healthcare, 
pharma, property development, forestry 
and agricultural markets in Russia 
and elsewhere are highly competitive. 
Any inability on the part of Sistema’s 
companies to compete efficiently may 
have a material negative impact on 
Corporation’s business, performance, 
financial situation or growth prospects.

Borrowings

Cash flows from portfolio companies 
may be insufficient to absorb all of the 
Corporation’s investments scheduled 
for a particular time. This can make it 
necessary to borrow funds and thus 
slow down the implementation of 
Sistema’s strategy. 

Loan covenants

Loan and debt securities agreements 
signed by Sistema and its portfolio 
companies contain certain restrictive 
covenants. These covenants restrict 
further borrowings, encumbrance of 
property with pledges, sale of assets, 
and transactions with affiliates. They 
may also restrict certain aspects 
of Sistema’s operations, such as 
financing of capital expenses, or limit 
its capacity to repay debts and service 
other liabilities. Breach of covenants, 
however inadvertent, may entitle 
creditors of the Corporation and/or 
its portfolio companies to demand 
early repayment of loans, which is a 
threat to the Corporation’s financial 
performance.

Licences and permits

Operations of Sistema Group’s 
companies are regulated by different 
government bodies and agencies 
issuing and renewing licences, 
approvals and permits, and also 
depend on applicable laws, regulations 
and standards. Regulating authorities 
to a large extent rely on their own 
judgment when interpreting and 
implementing legal requirements, 
issuing and extending licences, 
approvals and permits, and monitoring 
compliance with such licences. 

There is no guarantee that existing 
licences and permits, including those 
issued to the Group’s companies, will 
be extended, that new licences and 
permits will be issued, or that the 
companies will be able to comply 
with the terms of such licences. There 
is no guarantee either that existing 
or future licences or permits will not 
be suspended or revoked on some 
grounds. Any of these circumstances 
can have material negative 
consequences for Sistema’s business.

Privatised companies

Sistema’s portfolio contains several 
privatised assets including MGTS, VAO 
Intourist, BPGC, RTI, and several other 
businesses in the technology and 
agricultural sectors. Some of Sistema’s 
subsidiaries own privatised assets. It 
is also probable that the Corporation 
and/or its portfolio companies will 
take part in privatisations in the future. 
Since Russia’s privatisation-related 
legislation remains somewhat unclear 
and inconsistent and contradicts some 
other provisions of law (e.g., there are 
contradictions between federal and 
regional provisions on privatisation), 
privatisation of companies or assets 
can potentially be contested, however 
selectively.

If the legitimacy of privatisation of 
a company or an asset is contested 
and Sistema or its portfolio company 
is unable to defend its position in 
the dispute, Sistema may lose its 
ownership stakes in the relevant 
company or its assets, which may 
have a material negative impact on 
the business, financial situation, 
performance and growth prospects  
of the Corporation.

ANNUAL REPORT 2016www.sistema.com69

y 

Sistema’s companies should 
maintain an impeccable business 
reputation and avoid actions that 
could undermine it;

z

Sistema’s companies should 
maintain and improve their 
external individual credit ratings 
issued by international rating 
agencies.

Brand quality and reputation

RISK APPETITE

Developing and maintaining brand 
awareness for the Group’s companies 
is crucial to shaping the public 
opinion about their existing and 
future products and services. Sistema 
believes that company brand becomes 
increasingly vital in highly competitive 
markets. Successful development and 
improvement of brand awareness 
depends in large part on the efficiency of 
marketing and ability to provide quality 
products and services at competitive 
prices. Effort and money spent on 
brand development may prove greater 
than incomes they yield, which means 
potential financial losses for the Group 
companies.

One of the key principles of risk 
management in Sistema Group is the 
use of risk appetite. This approach 
implies identifying and monitoring of 
the Corporation’s target risk profile in 
accordance with its strategic goals and 
in the context of their integration into 
risk management procedures.

Sistema Group’s risk appetite 
determines the level of risks acceptable 
for the shareholders, and includes the 
following basic provisions:

 

The amount of potential losses 
under the risks accepted by 
Sistema should not reach a level 
leading to the termination of the 
Group’s operations, including 
under stressed conditions;



The structure of cash flows 
of Sistema companies should 
guarantee the timely fulfilment  
of obligations to customers in the 
short and long term;

  

In its operations, Sistema aims to 
avoid an increased concentration 
of risk by counterparties, 
industries, and countries/regions;

x

Sistema’s companies must comply 
with the requirements of national 
regulators of their countries of 
operation, and the standards and 
recommendations of international 
bodies;

Risks 
 
 
 
 
 
 
 
70

ANNUAL 
REPORT 
2016

www.sistema.com

Corporate 
Governance  
system

General meeting of shareholders

Board of Directors

President

Management Board

Committees of the Board of Directors

Specific characteristics of risk management, 
internal control and internal audit systems

Development of the corporate governance 
system in 2016

Remuneration policy for board members  
and senior management

74
76
86
87
88

89

92

94

ANNUAL REPORT 2016www.sistema.comContents

71

72

Corporate governance system

In accordance with Russian law 
and international best practice, the 
Corporation’s Charter and internal 
regulations underpin its corporate 
governance principles and procedures, 
as well as the composition, procedures 
and powers of its governance and 
control bodies. 

Sistema’s Corporate Governance and 
Ethics Code sets out the additional 
commitments of the Corporation, its 
senior management and employees 
regarding social responsibility, 
transparency and ethical business 
principles.

In its corporate governance practices 
Sistema abides by the Corporate 
Governance Code recommended by 
the Bank of Russia (Letter of the Bank 
of Russia No. 06-52/2463,(1) dated April 
10, 2014), the guidelines set out in the 
UK Corporate Governance Code(2), and 
Moscow Exchange’s Listing Rules.

High quality corporate 

governance and 

informational 

transparency are key 

principles underpinning 

Sistema’s investment 

strategy. The Corporation 

aims to match the highest 

international standards 

of corporate governance 

and informational 

transparency, while 

supporting effective 

managerial decision-

making, to increase 

Sistema’s long-term 

appeal for investors. 

CORPORATE GOVERNANCE 
PRINCIPLES

Sistema’s corporate governance system 
is based on the following principles:  







x

transparency of management 
processes for investors and 
partners;

a predictable and progressive 
dividend policy;

a professional Board of Directors 
that is actually involved in strategic 
planning, management and 
supervision of business processes;

development of and compliance 
with investment decision-making 
procedures;

y 

particular focus by the Board 
of Directors on related-party 
transactions and conflicts of 
interest;

z

continuous development of 
corporate governance at Sistema 
Group companies.

Sistema is guided by these principles 
in all of its activities, including strategic 
and financial management, HR and 
social policy, preparation of financial 
statements, control and audit, and 
risk management. These principles are 
paving the way for strengthening the 
Corporation’s investment case.

(1)  Available here: http://www.cbr.ru/sbrfr_new/files/legislation/letters/2014/Inf_apr_1014.pdf  
(2) Available here: https://www.frc.org.uk/Our-Work/Publications/Corporate-Governance/UK-Corporate-
Governance-Code-2014.pdf

ANNUAL REPORT 2016www.sistema.com 
 
 
 
Sistema JSFC’s Corporate Governance Structure(1)

73

Approves portfolio  
managers

Investment
portfolios

Corporate Secretary

GENERAL
MEETING OF  
SHAREHOLDERS

COMMITTEES
OF THE BOARD
OF DIRECTORS

BOARD OF DIRECTORS

Chairman of the Board 
Vladimir Evtushenkov

Appoints department head

Prepare recommendations

Internal control and audit 
department

Finance and investment  
committee

PRESIDENT

In accordance with its Charter, Sistema’s 
key corporate governance bodies are 
the: General Meeting of Shareholders; 
Board of Directors; President; 
Management Board.

Reports to (functionally) 

Reports to (administratively) 

Elects / appoints 

Directs

(1) As of December 31, 2016

MANAGEMENT BOARD

Strategy Committee

Audit, Finance and Risk Committee

Nomination, Remuneration  
and Corporate Governance 
Committee

Ethics and Control Committee

Investor Relations and Dividend 
Policy Committee

FUNCTIONAL COMPLEXES

Finance and investment function

Legal function

Corporate Governance function

Corporate communications 
function

Strategy function

HR department

Corporate Governance74

Shareholders can also attend general 
meetings in person or participate 
through a representative and vote on 
agenda items directly at the meeting 
(if the meeting is held with in-person 
attendance).

Voting results from in-person meetings 
are announced before the end of the 
meeting, and are also made available 
to shareholders on the Corporation’s 
website one day after the meeting 
minutes have been compiled.

Shareholders’ access to the 
Corporation’s documentation   

An important guarantee of 
shareholders’ right to participate in 
the running of the company is the 
right to access documents that the 
Corporation is obliged to keep by the 
Federal Law on Joint-Stock Companies. 
To exercise this right, shareholders 
can send a written request to the 
Corporate Secretary asking for access to 
the documents they wish to see. After 
the time for providing the documents 
is agreed upon, the documents will 
be provided to the shareholder. 
Shareholders granted access to 
confidential documents undertake 
a written non-disclosure obligation, 
in order to safeguard the rights of 
all the Corporation’s shareholders. 
Shareholders who require copies of 
documents bear the Corporation’s costs 
(RUB 10 per page).

GENERAL MEETING  
OF SHAREHOLDERS

Principles of operation

In line with the Federal Law on Joint-
Stock Companies and Sistema’s Charter, 
the General Meeting of Shareholders is 
the Corporation’s supreme governance 
body. Its activities and authority 
are governed by Russian legislation 
on joint-stock companies, the 
Corporation’s Charter and the Terms  
of Reference of the General Meeting  
of Shareholders.

All materials for general meetings of 
shareholders are made available to 
shareholders in Russian and in English 
and are published on Sistema’s website 
www.sistema.ru
www.sistema.com

Shareholders are notified of 
forthcoming meetings and are sent 
ballot papers for voting. Over the past 
four years (2013-2016) general meetings 
of shareholders have been held at 
Sistema’s head office.

Observance of shareholders’ 
rights 

Participation in general meetings  
of shareholders and voting on agenda 
items 

Sistema aims to fully guarantee 
shareholders’ right to participate in 
the running of the Corporation through 
participating in general meetings of 
shareholders and voting on agenda 
items, as well as the right to receive  
a share of profits as dividends. 

To secure shareholders’ right to take 
part in general meetings in accordance 
with the Corporation’s Charter, a 
notice of the general meeting of 
shareholders and ballot papers are 
circulated to all shareholders at 
least 30 days before the meeting. All 
materials for the meeting are made 
available to shareholders in Russian 
and in English and are published on 
Sistema’s website (www.sistema.ru and 
www.sistema.com). Notices of general 
meetings of shareholders, ballot papers 
and all other materials are also sent 
to nominal shareholders in electronic 
form.

Ballot papers may be completed by 
shareholders in advance and mailed to 
Sistema (to the address specified in the 
ballot paper) before the meeting. Votes 
of shareholders who cast their ballots 
in this way will be counted during the 
main vote count. Shareholders are 
also allowed to vote in electronic form 
(provided that their depositary offers 
this service).

GDR holders may vote on agenda 
items by proxy vote in accordance 
with the established procedure via a 
depositary bank servicing Sistema’s 
GDR programme. In 2016, Sistema’s 
depositary bank was Citibank, N.A. More 
information on the depositary bank 
and voting procedures is available 
here: www.citiadr.idmanagedsolutions.
com. Votes of GDR holders for whom 
the depositary bank holds information 
are collected by the depositary bank 
via clearing systems and are included 
in the general ballot, along with all 
votes cast for and against proposed 
draft resolutions, as well as indicted 
abstentions.

(1) Holders of 10 and more % of the Company’s voting shares also have the right to request that an Extraordinary General Meeting of shareholders (EGM) be convened.

(2)  In the event an EGM is conducted with its agenda containing an item on election of the Board of Directors, holders of sufficient blocks of shares are entitled to 
nominate candidates to the Board of Directors. Proposals to this effect must be received by the Company no later than 30 days before the date of such a meeting.

ANNUAL REPORT 2016www.sistema.com 
75

Under the policy, the amount of 
dividends payable was to be at least 
10% of Sistema Group’s net income 
generated during the previous 
financial year to International Financial 
Reporting Standards and at least 10% 
of net cash income generated by the 
Corporation’s investment transactions 
over the same period (special 
dividend).

In 2016, Sistema’s Board of Directors 
approved a revised dividend policy. In 
line with the new policy, total dividends 
recommended for each reporting 
year will be, at a minimum, the higher 
of either an amount equivalent to 
a dividend yield of at least 4%, or 
RUB 0.67 per ordinary share. The 
Corporation also set itself the goal of 
paying dividends twice a year: for the 
first half of a reporting year and for 
a full reporting year. This approach 
enables Sistema to pay predictable 
dividends, ensuring transparency of the 
procedure for determining the amount 
of dividend payouts and strengthening 
the Corporation’s investment case. 
In accordance with the new Dividend 
Policy, the Board of Directors in August 
2016 recommended payment of an 
interim dividend for the first half  
of 2016.

Results of general meetings  
of shareholders held on  
25 June 2016:

  Approved the annual report and 
financial statements for 2015;
  Distributed dividends for the full 
year 2015 of RUB 6,465,500,000.00, 
or RUB 0.67 per ordinary share;
  Elected the Board of Directors  
and Audit Review Commission;

 x Approved the Corporation’s 

external auditors;

 y Approved the revised Charter  
and Terms of Reference of the 
Board of Directors.

RUB

 3.7 bn

interim dividends  
for the first half of 2016 

79%

of votes were hold together  
by attended shareholders  
on AGM

Proposing agenda items for the 
general meeting of shareholders, 
and nominating candidates to the 
Corporation’s governance bodies 

Owners of significant stakes (at least 
2% of Sistema’s authorised capital) 
have the right to make proposals for 
the agenda of the general meeting 
of shareholders and to nominate 
candidates to the Corporation’s 
governance and control bodies(1). 
Proposals for the agenda of the Annual 
General Meeting of shareholders (AGM), 
including any notes attached thereto in 
accordance with the Terms of Reference 
of the General Meeting of Shareholders 
of Sistema PJSFC and other internal 
regulations of the Corporation, are 
accepted in writing within 100 days 
after the end of the financial year(2). 
Candidates nominated by shareholders 
to governance and control bodies are 
provisionally reviewed by the Board’s 
Nomination, Remuneration and 
Corporate Governance Committee. 

Dividend policy

To ensure shareholders’ right to receive 
a share of the Company’s profits in 
the form of dividends, the Corporation 
announces the amount of dividends 
recommended by the Board of Directors 
and the record date in advance. As a 
result, shareholders are able to take 
informed decisions with respect to 
disposing of their shares.

To determine the recommended 
amount of dividends payable for 2015(1), 
the Board of Directors followed the 
dividend policy approved in October 
2011. 

(1) Dividends for 2015 was paid in June 2016.

Corporate Governance76

On 23 September 2016, an EGM 
approved payment of RUB 3,667,000,000 
in dividends, or RUB 0.38 per ordinary 
share.

In April 2017, after the reporting period 
was over, the Board of Directors of the 
Corporation made new amendments  
to the Dividend Policy providing for:



an increase in the total amount  
of dividends for any reporting year 
to an amount equivalent to an 
annual dividend yield of at least 
6% or RUB 1.19 per one share of  
the Corporation;



payment of interim dividends  
for 9 months of the reporting year.

The revised approach to distribution 
of dividends allows the Corporation to 
increase the amount of dividends paid, 
thus increasing the shareholder returns 
on the Corporation’s securities and 
enhancing the investment appeal of 
the Corporation.

A more detailed report on the amount 
of allocated and paid dividends for the 
period from 2010 to 2016 is provided in 
Section Dividends of this annual report. 

BOARD OF DIRECTORS

The Board of Directors is a collective 
governance body in charge of oversight 
and strategic management. 

Under Sistema’s Charter the Board’s 
responsibilities include:

   supervising the operations  
of the Corporation in general;

  formulating strategic and 

financial development plans; 

  determining investment 

principles and criteria;

 x assessing the performance  

of the management team; 

 y setting the principles of 

corporate governance;

 z approving transactions in 

accordance with applicable 
legislation and the Corporation’s 
internal regulations.

Composition of the Board of Directors

The Board of Directors effective as 
of 31 December 2016 was elected at 
the Company’s AGM on 25 June 2016. 
Independent members of the Board  
of Directors form a majority (55%).

Composition of the Board of Directors 
from 1 January to 25 June 2016,
(elected on 27 June 2015) 

54 %
31 %
15 %

Independent directors 

Non-executive directors 

Executive directors

Vladimir Evtushenkov  
Chairman

Боев Сергей Федотович 
Sergey Boev 

Brian Dickie(1)

Andrey Dubovskov

Felix Evtushenkov

Dmitry Zubov

Patrick Clanwilliam(1)

Robert Kocharyan(2)

Jeannot Krecké(1)

Peter Mandelson(1)

Roger Munnings(1)

Mikhail Shamolin

David Iakobachvili(1)

(1) Independent directors meeting the independence 
criteria of Moscow Exchange’s Listing Rules.

ANNUAL REPORT 2016www.sistema.com77

2

4

6

8

10

1

3

5

7

9

11

Composition of the Board of Directors 
from 25 June to 31 December 2016, 
(elected on 25 June 2016) (3)

55 %
27 %
18 %

Independent directors 

Non-executive directors 

Executive directors

1. 

2. 

3. 

4. 

5. 

Vladimir Evtushenkov  
Chairman

Sergey Boev  
Deputy Chairman

Andrey Dubovskov

Felix Evtushenkov

Patrick Clanwilliam(1)

6.  Robert Kocharyan(2)

7. 

Jeannot Krecké(1)

8.  Peter Mandelson(1)

9.  Roger Munnings(1)

10.  Mikhail Shamolin

11.  David Iakobachvili(1)

In 2015, the general meeting of 
shareholders approved a reduction in 
the number of Board members from 13 
to 11. The main change from the 2015-
2016 corporate year is that Brian Dickie 
and Dmitry Zubov left the Board. 

Meetings of the Board of Directors

Board meetings are held regularly in 
compliance with the adopted annual 
Board work plan, which is developed 
based on Sistema’s strategic planning 
and reporting cycle.

In 2016, the Board of Directors of 
Sistema PJSFC held 13 meetings: 8 
scheduled in-person meetings and 5 
unscheduled meetings in the form of 
a letter ballot (an absentee vote). In 
2016, the Company’s Board of Directors 
considered 101 agenda items, an 11% 
increase from the previous year:

Number of in-person 
meetings

2016

2015

Number of absentee 
votes 

2016

2015

8

8

5

3

Number of items in accordance with
the Board’s work plan

2016

2015

43

40

Actual number of items reviewed 
by the Board

2016

2015

101

91

(1) Independent directors meeting the independence criteria of Moscow Exchange’s Listing Rules.

(2) In accordance with Moscow Exchange’s Listing Rules the Corporation recognised Robert Kocharyan as independent. 
Information on this decision was disclosed on Sistema’s website.

Corporate Governance78

Over the reporting period the Board  
of Directors considered the following 
key items:




Sistema’s development strategy.

Sistema’s asset portfolio structure.

 

Sistema Group’s strategic planning 
cycle.

x 

Sistema’s investment policy and 
priority investment areas in 2016-
2017.

y



















z

{

|

}

Development strategy, value 
creation and monetisation strategy 
of key portfolio assets in the 
following sectors:

telecom;

consumer (retail) including 
e-commerce;

agricultural;

pulp and paper;

banking;

high-tech;

real estate and development;

healthcare;

pharmaceuticals;

power grids;

hotels.

Sistema’s results and performance 
against budget.

Budget planning, approval of 
Sistema’s consolidated budget 
management KPIs for 2017.

Functional strategies (for financial 
management and financial 
planning, investor relations etc).

Placement of securities 
(registration-exempt bonds).

10

11

12

13

14

15

16

17

18

Risk and opportunity management.

Report of the Internal Control and 
Audit Department.

HR issues, HR management and 
personnel motivation.

Assessment of corporate 
governance including the self-
assessment results of the Board 
and its committees.

Sistema’s corporate social 
responsibility.

Mandatory corporate procedures, 
including convening the AGM and 
developing the Board’s work plan.

Composition of Board Committees 
and determining the status of 
Board members.

Approval of internal regulations.

Approval of transactions, including 
acquisition of equity stakes. 

Most agenda items at Board meetings 
in 2016 related to strategies of 
the Corporation and its portfolio 
companies, approval of transactions 
(including equity holdings in Sistema 
Group companies) and corporate 
governance. The Board of Directors 
focuses on considering new investment 
projects and building a portfolio 
strategy, including asset monetisation. 
In 2016 the number of items related to 
business strategies and investments 
increased by 25% from 2015.

Preparation for Board meetings  
and attendance rates

Procedures for Board meetings aim to 
use the time and experience of Board 
members efficiently, to enable them to 
take important decisions affecting the 
Corporation’s strategic development. 
Agenda materials are made available 
via the Board’s electronic portal at 
least 10 days before each meeting, to 
give members enough time to form an 
informed opinion on all agenda items. 
Most agenda items (including approval 
of transactions) undergo a mandatory 
preliminary review at meetings of the 
Board’s Committees.

Board members meet with speakers on 
the agenda items and the Corporation’s 
management at a business dinner the 
evening before each meeting, where 
they can get clarifications on all agenda 
matters.  

Board meetings usually have a 
high attendance rate. The average 
attendance in 2016 was 96%.

96%

the average attendance  
in 2016 

ANNUAL REPORT 2016www.sistema.com 
79

Matters considered by the 
Board of Directors  in 2016

Business strategies, investments, 
new businesses

Appointments 
and HR policy

1 %

6 %
7 %

7 %

11 %

17 %

2016

2015

Approval of 
transactions

2016

2015

32 %

19 %

33

26

2016

2015

Financial reporting, 
planning and audit

19

25

2016

2015

Business strategies, investments, new 
businesses

Shareholdings and 
participation in groups

Functional 
strategies

Approval of transactions

Shareholdings and participation in groups

Corporate governance and securities

Appointments and HR policy

Financial reporting, planning and audit

Functional strategies

Approval of internal documents

2016

2015

17

10

2016

2015

Corporate governance 
and securities

Approval of internal 
documents

2016

2015

11

10

2016

2015

7

6

7

6

6

5

1

3

Participation of Board members in meetings of the Board of Directors and its Committees in 2016

Board of Directors

Strategy Committee

Audit, Finance and 
Risk Committee

Nomination, 
Remuneration 
and Corporate 
Governance 

Ethics and Control 
Committee  

Investor Relations 
and Dividend Policy 
Committee

V. Evtushenkov

12/13(1)

S. Boev

 B. Dickie(2)

A. Dubovskov

F. Evtushenkov

D. Zubov(2)

P. Clanwilliam

R. Kocharyan

J. Krecké

P. Mandelson

R. Munnings

M. Shamolin

D. Iakobachvili

13/13

6/6

13/13

12/13

6/6

13/13

13/13

13/13

11/13

13/13

13/13

12/13

12/12

6/12

–

10/12

2/12

-

-

6/12

-

-

-

12/12

5/12

-

6/7

-

-

-

-

6/6

-

12/13

4/7

13/13

-

12/13

-

3/3

3/3

-

-

2/3

-

6/6

-

2/3

6/6

-

5/6

-

6/7

3/4

-

3/7

-

-

7/7

-

1/3

7/7

-

-

-

-

-

-

-

-

7/7

-

7/7

-

7/7

0/7

7/7

(1) The first number denotes the number of meetings attended by the Board member, the second number stands for the total number of meetings the member could 
have participated in.
(2) Member of Sistema’s Board of Directors until 25 June 2016.

Corporate Governance 
80

COMMITTEES OF THE BOARD 
OF DIRECTORS

Sistema PJSFC has five committees  
of the Board of Directors:

Strategy Committee; 

Audit, Finance and Risk 
Committee; 

Nomination, Remuneration 
and Corporate Governance 
Committee; 

Ethics and Control Committee; 

Investor Relations and 
Dividend Policy Committee;

The main role of the Committees is 
to provide assistance to the Board in 
preparation and adoption of decisions 
in specific functional areas, as well as 
to ensure in-depth review of matters 
before they are brought forward for 
consideration by the Board of Directors. 
Meetings of the Committees (except 
the Strategy Committee) usually take 
place on the day preceding a full Board 
meeting.

The Committees of the Board  
of Directors have broad  
procedural powers,

and have the right (within their remit) 
to engage independent external experts 
and to obtain all necessary information 
from the executive management of the 
Corporation, to use other resources of 
the Corporation, and to set tasks for the 
management of the Corporation.

Functions of the Board Committees

•  analysis of strategic issues related to Sistema Group management ; 

•  eview of strategic planning methodology;

•  consideration of M&A transactions and large investment projects.

•  preparation and audit of the Corporation’s financial statements;

• 

interaction with the Corporation’s external auditors;

•  assessment of the risk management system and compliance with the applicable legal requirements  

for financial reporting, audit and planning;

•  preliminary appraisal of transactions submitted to the Board of Directors.

•  preliminary review of candidates: (a) for the Board of Directors of Sistema PJSFC; (b) for the Boards of Directors 
of portfolio companies; (с) for top management positions at the Corporation and its portfolio companies;  
(d)for the position of the Corporation’s Corporate Secretary;

•  development of the Corporation’s incentive and remuneration policies;

• 

improving the corporate governance systems of the Corporation and its portfolio companies, safeguarding 
shareholders’ interests and rights.

•  corporate security;

•  monitoring compliance with the requirements of the Corporation’s Code of Ethics;

•  corruption prevention system at the companies that make up Sistema PJSFC.

•  maintaining effective relations with the financial community and government agencies, strengthening 

Sistema’s investment case;

•  developing Sistema’s dividend policy, including the development of recommendations for the Corporation’s 

Board of Directors with respect to the amount of dividends to be paid;

•  protection of the rights and interests of Sistema’s shareholders.

ANNUAL REPORT 2016www.sistema.com 
 
 
 
 
81

Strategy Committee

The Strategy Committee is an advisory 
body of the Board of Directors and 
is responsible for the mandatory 
preliminary review of: all Sistema Group 
merger and acquisition projects with 
a value exceeding $100m; all Sistema 
Group projects related to entering new 

regions or industries, all Sistema Group 
projects with significant government 
participation.

The status, appointment procedures, 
powers and decision-making processes 
of the Strategy Committee are regulated 
by the Terms of Reference of the 
Strategy Committee.  

At its meetings, the Strategy Committee 
also considered matters related to the 
development of Sistema assets that 
were undergoing strategic reviews. The 
Committee also reviewed Sistema’s 
possible participation in investment 
funds.

Share of independent directos 
in Committee

Membership of the Strategy Committee

55 %
27 %
18 %

Management
(including executive directors)

Non-executive director

Independent director

12

meetings
Strategy Committee held in 2016 
and reviewed matters related to the 
development of Sistema’s portfolio 
companies and considered one item 
concerning the Corporation’s strategy 

Name of Committee 
Member

V. Evtushenkov 
(Committee Chairman) 

S. Boev

A. Dubovskov

F. Evtushenkov

Position held

Chairman of the Board of Directors of Sistema PJSFC

Deputy Chairman of the Board of Directors  
of Sistema PJSFC

Management Board member of MTS, member  
of Sistema’s Board of Directors 

First Vice President of Sistema PJSFC, member of the 
Board of Directors of Sistema PJSFC

A. Zassoursky

Head of the Strategy Function of Sistema PJSFC

R. Kocharyan

Member of the Board of Directors of Sistema PJSFC

V. Latsanich

Vice President for Strategy at MTS 

O. Mubarakshin

Management Board member, Head of the Legal 
Function of Sistema PJSFC

V. Chirakhov

CEO of Detsky Mir

M. Shamolin

President, member of the Board of Directors  
of Sistema PJSFC

D. Iakobachvili

Member of the Board of Directors of Sistema PJSFC

Corporate Governance82

The procedures for nominating 
members, the responsibilities and 
decision-making processes of the 
Audit, Finance and Risk Committee are 
regulated by the Committee’s Terms 
of Reference adopted by the Board of 
Directors on 13 December 2014.  





In 2016, the Audit, Finance and Risk 
Committee held 13 meetings, at which 
the committee members:

conducted an appraisal of the 
auditor’s services and issued 
recommendations for the Board of 
Directors on appointing an external 
auditor;

reviewed and approved Sistema’s 
quarterly and annual financial 
reports, the annual report, the 
annual budget and and the report 
on performance against the 
Corporation’s budget. 

Audit, Finance and Risk 
Committee

The Audit, Finance and Risk 
Committee of Sistema’s Board of 
Directors conducts an appraisal of 
the quality of audit services based 
on the audit of Sistema’s financial 
statements and gives preliminary 
recommendations with respect to 
selecting RAS and IFRS auditors for 
the company. Based on the opinion 
formed by the Committee, the Board 
of Directors gives recommendations to 
the general meeting of shareholders 
on appointment of the Corporation’s 
external auditor.

Share of independent directos 
in Committee

Composition of the Audit, Finance and Risk Committee

100 %

Independent director

Name of Committee 
Member

Position held

R. Munnings  
(Committee Chairman)

Member of the Board of Directors of Sistema PJSFC, 
independent director 

P. Clanwilliam

J. Krecké

D. Iakobachvili

Member of the Board of Directors of Sistema PJSFC, 
independent director

Member of the Board of Directors of Sistema PJSFC, 
independent director

Member of the Board of Directors of Sistema PJSFC, 
independent director

13

meetings
Audit, Finance and Risk Committee 
held in 2016

In 2016, an internal assessment of 
the Committee’s performance was 
conducted for the first time. Based 
on the assessment results, potential 
areas for improvement were identified: 
the risk management system and 
tax administration. The Committee 
members also highly approved  
of the effectiveness of the internal 

and external audit systems of the 
Corporation. The total score of the 
Committee’s performance on a three-
point scale was 2.27. 

ANNUAL REPORT 2016www.sistema.com 
83

Nomination, Remuneration 
and Corporate Governance 
Committee

The purpose of the Committee is 
to facilitate the preparation and 
implementation of the Corporation’s 

HR policy and support and develop an 
efficient corporate governance system 
that meets international standards and 
help improve the quality of decision-
making by the Corporation. The 
Committee conducts regular monitoring 
of Sistema Group’s potential HR needs 
and succession pool.

The Committee operates in accordance 
with the Terms of Reference of the 
Nomination, Remuneration and 
Corporate Governance Committee 
adopted by the Board of Directors  
on 13 December 2014 and amended  
on 29 October 2016. 

. 

Share of independent directos 
in Committee

60 %
20 %
20 %

Independent director

Management

Non-executive director

Composition of the Nomination, Remuneration and Corporate Governance Committee

Name of Committee 
Member

Position held

R. Kocharyan 
(Committee Chairman)

Member of the Board of Directors of Sistema PJSFC, 
independent director

S. Boev

Member of the Board of Directors of Sistema PJSFC

P. Mandelson

R. Munnings

D. Iakobachvili

Member of the Board of Directors of Sistema PJSFC, 
independent director

Member of the Board of Directors of Sistema PJSFC, 
independent director

Member of the Board of Directors of Sistema PJSFC, 
independent director

Board of Directors that are in need 
of improvement. The Committee 
uses the results of self-assessment 
to make an annual plan aimed at 
developing Sistema’s corporate 
governance systems, which is then 
submitted to the Board of Directors 
for approval.

6

meetings 
Nomination, Remuneration and 
Corporate Governance Committee  
held in 2016

The President of Sistema PJSFC M. 
Shamolin attends the Committee 
meetings in the capacity of a 
permanent invitee and does not vote 
on matters submitted to the Committee 
for consideration.

In 2016, the Nomination, Remuneration 
and Corporate Governance Committee 
held six meetings (including one joint 
meeting with the Ethics and Control 
Committee) and reviewed the following 
items:







development of corporate 
governance across Sistema Group;

incentive schemes, performance 
assessments and remuneration 
systems;

HR processes and preliminary 
review of candidates for senior 
management positions at Sistema 
PJSFC and nominees for the boards 
of directors and CEO positions at key 
portfolio companies.

The Nomination, Remuneration 
and Corporate Governance 
Committee of Sistema PJSFC also 
organises the self-assessment 
procedure of the Board of 
Directors. The assessment looks at 
ten key criteria in order to identify 
those areas in the work of the 

Corporate Governance 
 
84

Ethics and Control Committee

The Ethics and Internal Control 
Committee serves the purpose 
of forming an efficient system of 
economic security, internal control 
and prevention of fraud and other 
potentially illegal misconduct. The 
Committee abides by the Terms 
of Reference of the Ethics and 
Control Committee approved by the 
Corporation’s Board of Directors. 

In 2016, the Ethics and Control 
Committee met seven times and 
reviewed, inter alia, the following 
matters:



x

results of an ethics assessment  
at the Corporation;

methods of preventing and curbing 
fraud and corruption at Sistema. 





performance of the Internal 
Control and Audit Department in 
2015 and work plan for 2017;

a report on risk management  
at Sistema;

Share of independent directos 
in Committee

Composition of the Ethics and Control Committee

Name of Committee 
Member

Position held

S. Boev  
(Committee Chairman)

Deputy Chairman of the Board of Directors of Sistema 
PJSFC

F. Evtushenkov

R. Kocharyan

P. Mandelson

R. Munnings

First Vice President of Sistema PJSFC, member of the 
Board of Directors of Sistema PJSFC

Member of the Board of Directors of Sistema PJSFC, 
independent director

Member of the Board of Directors of Sistema PJSFC, 
independent director

Member of the Board of Directors of Sistema PJSFC, 
independent director

60 %
20 %
20 %

Independent director

Management

Non-executive director

7

meetings
Ethics and Internal Control  
Committee held in 2016

ANNUAL REPORT 2016www.sistema.com85

Investor Relations and 
Dividend Policy Committee

The Investor Relations and Dividend 
Policy Committee aims to strengthen 
the Corporation’s investment case; it 
develops and maintains a transparent 
and stable dividend policy; it supports 
effective relations with the financial 
community and government agencies. 

The Committee abides by the Terms of 
Reference of the Investor Relations and 
Dividend Policy Committee approved by 
the Board of Directors. 

In 2016, seven meetings of the 
Investor Relations and Dividend 
Policy Committee were held, at which, 
inter alia, the following matters were 
considered:



items related to market analysis 
and monitoring, the perception of 
Sistema PJSFC by the investment 
community and implementation 
of measures to increase market 
capitalisaion.





amendments to the Corporation’s 
dividend policy; 

.

corporate social responsibility 
and the operations of the Sistema 
Charitable Foundation; 

Share of independent directos 
in Committee

Composition of the Investor Relations and Dividend Policy Committee

Name of Committee 
Member

Position held 

80 %
20 %

D. Iakobachvili 
(Committee Chairman)

Member of the Board of Directors of Sistema PJSFC, 
independent director

P. Clanwilliam

J. Krecké

R. Munnings

M. Shamolin

Member of the Board of Directors of Sistema PJSFC, 
independent director

Member of the Board of Directors of Sistema PJSFC, 
independent director

Member of the Board of Directors of Sistema PJSFC, 
independent director

President, member of the Board of Directors  
of Sistema PJSFC

Independent director

Management

7

meetings
Investor Relations and Dividend 
Policy Committee held in 2016

Corporate Governance86

PRESIDENT

The President of Sistema PJSFC is  
a permanent chief executive officer 
whose main tasks include managing 
the current operations of the 
Corporation and dealing with matters 
outside the remit of the General 
Meeting of Shareholders, the Board 
of Directors, and the Management 
Board with the aim of ensuring 
the Corporation’s profitability and 
safeguarding the rights and legitimate 
interests of its shareholders. The 
President reports to the Board of 
Directors and the General Meeting  
of Shareholders of Sistema PJSFC.

Mikhail Shamolin has been Sistema’s 
President since 10 March 2011. On 10 
March 2017, the Board of Directors 
re-appointed Mikhail Shamolin as 
President of Sistema PJSFC for a three-
year term.

Mikhail Shamolin
President of Sistema PJSFC,Chairman of the Management Board.

Was born in Moscow in 1970.

Graduated from the Moscow Automobile and Road Technical Institute in 1992,  
and from the Russian Presidential Academy of Public Administration in 1993.

In 1996–1997, completed a finance and management course for senior executives  
at the Wharton School of Business.

In 1998–2004, worked for McKinsey&Co, an international consultancy firm.

In 2004–2005, Managing Director for Ferroalloys at Interpipe Corp (Ukraine).

in 2005–2011, Vice President for Sales and Customer Service, then Vice President, 
Head of MTS Russia and President of MTS.

On 10 March 2011, appointed President of Sistema PJSFC. Sistema’s Board of 
Directors reappointed Mr Shamolin as President and Management Board Chairman 
for a new three-year term twice: on 15 March 2014 and on 10 March 2017.

Member of the Board of Trustees of Sistema Charitable Foundation.

ANNUAL REPORT 2016www.sistema.com87

2

4

6

8

10

1

3

5

7

9

11

12

13

14

MANAGEMENT BOARD

Sistema’s Management Board 
determines methods and means for 
implementation of the Corporation’s 
development strategy, formulates 
development plans, determines 
and monitors investment processes, 
conducts assessment of personnel 
performance, and reviews most of 
the matters that are subsequently 
submitted to the Corporation’s Board  
of Directors.

In 2016, the Management Board 
conducted 30 meetings and reviewed 
82 agenda items in the following key 
areas:

 

Preliminary review of the matters 
to be submitted to the Board of 
Directors, including: 
















x

y

Sistema’s development strategy;

Sistema’s asset portfolio structure;

Sistema Group’s strategic planning 
cycle;

development and value creation 
strategies for Sistema’s key assets;

Sistema’s functional strategies;

performance against budgets  
and budget planning;

Sistema’s corporate social 
responsibility;

approval of specific deals;

Debt and liquidity management.

Risk management and preparation 
of risk maps.

Participation in investment 
projects.

Review of deals requiring no 
approval from the Board of 
Directors or the General Meeting  
of Shareholders.

In September 2015, upon expiry of the 
term of the previous Management 
Board, Sistema’s Board of Directors 
formed a new Management Board for 
another three-year term. Sistema’s 
current Management Board comprises 
14 members.

Changes to Sistema’s Management 
Board in 2016

In 2016, the Management Board went 
through a number of changes:
N. Vasilkov 
12 March 2016 
Membership terminated. 
A. Zassoursky 
21 May 2016 
Elected to the Management Board, 
appointed Vice President, Head of the 
Strategy Function of Sistema PJFSC.

After the reporting period, in 2017 the 
following new members were elected to 
the Management Board: A. Guryev (Vice 
President, Head of HR Department) 
and A. Sirazutdinov (Vice President, 
Investment Portfolio Manager).

Members of the Management Board of 
Sistema PJSFC as of 31 December 2016

1.  Mikhail Shamolin 

Chairman 
Elena Vitchak(1) 
Alexander Gorbunov
Felix Evtushenkov
Artyom Zassoursky
Valentin Korchunov(1) 
Leonid Monosov

2. 
3. 
4. 
5. 
6. 
7. 
8.  Oleg Mubarakshin
9. 
Vsevolod Rozanov
10.  Ali Uzdenov
11.  Mikhail Cherny
12.  Evgeny Chuikov
13.  Sergey Shishkin
14.  Vladimir Shukshin 

(1) Upon completion of the reporting period in 2017 Elena 
Vitchak and Valentin Korchunov left the Management 
Board.

Corporate Governance 
88

x

analysing the terms of external 
financing for the Corporation and 
portfolio companies.

The Committee consists of 10 members. 
The Chairman of the Committee is 
the Corporation’s President Mikhail 
Shamolin, and the Deputy Chairman 
is Senior Vice President, Head of the 
Finance and Investment Function 
Vsevolod Rozanov. 

In 2016, the Committee met 60 times.

An Expert Council operates under the 
Finance and Investment Committee 
and considers all new investment ideas 
of the Corporation for acquiring new 
assets operating in new or multiple 
industries, as well as in sectors where 
Sistema already has a presence.

The Expert Council consists of 11 
members: the Expert Council is chaired 
by Vice President, Head of the Strategy 
Function of Sistema PJSFC,  
A. Zassoursky.

Tender Committee

The responsibilities of the Tender 
Committee include:







x

organising tenders for goods, 
works, and services;

ensuring acquisition of goods, 
works, and services on the best 
possible terms;

ensuring the transparency  
of purchasing procedures;

facilitating prevention of 
corruption and other wrongdoing 
in the area of purchasing.

The Committee consists of 11 members. 
The Chairman of the Committee 
is Senior Vice President, Head of 
Sistema’s Finance and Investment 
Function V. Rozanov. The Deputy 
Chairman is Executive Vice President 
for Finance and Economic Affairs  
A. Kamensky.

In 2016, the Expert Council met  
15 times.

In 2016, the Tender Committee met  
36 times.

The Finance and Investment Committee 
also has a Risk Subcommittee 
responsible for assessing the risks 
facing Sistema and its subsidiaries and 
for monitoring performance against risk 
management action plans.

The Risk Subcommittee consists of 
nine members. As of 31 December 2016, 
the Subcommittee was chaired by 
Sistema’s Managing Director for Risks 
and Procurement N. Nosova.

In 2016, the Risk Subcommittee met  
10 times.

HR Committee

The responsibilities of the HR 
Committee include:





reviewing and making proposals 
with regards to the HR policies 
and internal regulations at the 
Corporation and its portfolio 
companies;

coordinating the activities  
of HR units of the Corporation  
and portfolio companies;

THE PRESIDENT’S 
COMMITTEES

The following committees chaired 
by the President contribute to the 
improvement of managerial decision-
making:

Finance and Investment 
Committee; 

Tender Committee; 

HR Committee; 

Security Committee; 

Internal Control Committee; 

Disciplinary Committee.

The President’s Committees are 
permanent consultative collective 
bodies tasked with detailed analysis 
of current affairs and processes within 
their remit and with assisting the 
President in decision-making.

Finance and Investment 
Committee
The responsibilities of the Finance and 
Investment Committee include:







review of all of the Corporation’s 
investment projects and certain 
projects of portfolio companies at 
different stages from project idea 
to completion;

approval of financial models, 
business plans, and key 
performance indicators of 
investment projects;

making recommendations 
regarding the feasibility of projects, 
exit scenarios and sources of 
financing;

ANNUAL REPORT 2016www.sistema.com 
 
 
 
 
 
 
 
 
 
 
89



x

assessing candidates for senior 
executive positions;

assessing the efficiency and 
performance of the Corporation’s 
employees.

The Committee consists of nine 
members. The Chairman of the 
Committee is the President of Sistema 
PJSFC M. Shamolin.

In 2016, the Committee met 15 times.

Security Committee

The Security Committee reviews 
matters related to implementation 
of the adopted security policy across 
Sistema Group.

The Committee consists of 32 members. 
The Chairman of the Committee is 
Vice President, Head of the Security 
and IT Department of Sistema PJSFC V. 
Shukshin.

In 2016, the Committee met four times.

Disciplinary Committee

The Disciplinary Committee reviews 
matters pertaining to compliance 
with labour law, internal regulations 
and instructions of the company’s 
governance bodies, and develops 
recommendations on whether there 
are reasons for imposing disciplinary 
penalties on employees.

The Committee consists of six 
members. The Chairman of the 
Committee is the President of Sistema 
PJSFC M. Shamolin.

In 2016, the Committee met six times.

SPECIFIC CHARACTERISTICS 
OF RISK MANAGEMENT, 
INTERNAL CONTROL AND 
INTERNAL AUDIT SYSTEMS

Risk management
The Sistema PJSFC risk management 
system uses a two-level approach 
where risks identified in Sistema 
and its portfolio companies are 
consolidated to assess their impact on 
Sistema Group as a whole.

The integrated risk management 
system (ERM) used in the Corporation 
addresses the following tasks:



identification of risks at all levels 
of management (from top to line 
management), which includes 
identifying risk owners and 
creating risk passports;

 

primary assessment of the 
materiality of identified risks and 
their analysis (VaR methodology);

 

ranging risks by management 
levels;

x 

assessment of the aggregate 
influence of material risks on 
the Corporation’s key financial 
indicators (Monte Carlo modelling);

y

z

{

development of plans to mitigate 
identified risks at all management 
levels;

regular monitoring of performance 
against mitigation plans and 
assessment of their effectiveness; 

risk monitoring, quarterly reports 
on risks facing the Corporation.

The risk management procedures of 
Sistema PJSFC are carried out by a 
dedicated risk management unit.

The Corporation’s risks are monitored 
on a quarterly basis by Sistema’s 
Management Board and Risk 
Subcommittee, which review the effects 
of mitigation and response measures 
taken and reassess persisting and/or 
new risks. 

Sistema’s senior executives make 
regular reports on risk management in 
the Corporation to the Audit, Finance 
and Risk Committee. The annual report 
is submitted to the Board of Directors 
of Sistema PJSFC.

Internal control system  

In February 2015, the Board of 
Directors approved the Policy on the 
Internal Control System setting out 
the key principles of internal control 
and defining it as a continuous 
integrated process involving all of 
the Corporation’s subdivisions and 
governance bodies. 

The key objectives of the internal 
control system are:



creating control mechanisms 
that will ensure the efficiency 
of business processes and the 
implementation of investment 
projects of the Corporation;

 

ensuring safety of the 
Corporation’s assets and efficient 
use of its resources;

 

protecting the interests of the 
Corporation’s shareholders and 
preventing and resolving conflicts 
of interest;

x 

creating conditions for timely 
preparation and submission 
of reliable reports and other 
information that is legally required 
to be publicly disclosed;

y

ensuring the Corporation’s 
compliance with applicable laws 
and regulatory requirements.

Corporate Governance90

In accordance with the “three lines of 
defence” principle the efficiency of the 
Corporation’s internal control system 
is ensured at three levels (in addition 
to the Board of Directors and the top 
management of the Corporation):

All of the Corporation’s employees in 
charge of various control procedures 
bear responsibility for the efficiency 
of such controls and risk management 
activities as prescribed in their job 
descriptions and internal regulations.

Level 1. Heads of subdivisions 
and employees of the Corporation 
are responsible for assessing and 
managing risks and building an 
efficient internal control system within 
their remit;

Level 2. At this level the function is 
performed by several subdivisions and 
Committees of the Corporation. For 
example:



the risk management function and 
the risk committee are responsible 
for developing and monitoring the 
implementation of an effective risk 
management practice; 

 

the Finance and Investment 
Committee of the Corporation 
approves and monitors the 
implementation of investment 
projects;

 

the Discipline Committee reviews 
matters related to breaches of 
the Ethics Code and disciplinary 
offences; 

x 

the Security and IT Department is 
responsible, among other things, 
for economic security, corruption 
prevention and information 
security.

Level 3. The Internal Control and Audit 
Department conducts an independent 
assessments of the efficiency of 
the internal control system, the risk 
management procedures, and the 
corporate governance system. 

Internal audit

The body in charge of internal control 
at the Corporation and the companies 
of Sistema Group is the Internal 
Control and Audit Department that 
reports to the Board of Directors 
(functionally) and Sistema’s President 
(administratively). The head of 
the Department is appointed and 
dismissed by the President based 
on the resolutions passed by the 
Corporation’s Board of Directors 
following preliminary approval by the 
Board’s Ethics and Control Committee.

The main objectives of the Internal 
Control and Audit Department are:



helping shareholders and the 
management improve the internal 
control system by performing 
regular audits of efficiency of the 
Corporation’s internal control, 
risk management, and corporate 
governance systems;



facilitating the attainment of the 
Corporation’s strategic goals;

 

supplying the Corporation’s 
management and shareholders 
with objective information on the 
existing internal risks and their 
probability;

x

enhancing the awareness of the 
Corporation’s management about 
the performance of Sistema Group 
companies;

y

monitoring achievement of the 
goals of shareholders of the 
Corporation and Sistema Group 
companies.

To meet these objectives, the Internal 
Control and Audit Department carries 
out the following functions:







x

y

z

{

|

performing independent audits  
of individual operations, processes, 
and units;

assessing the efficiency of the 
internal control system;

assessing the efficiency of the risk 
management system;

assessing the efficiency of the 
corporate governance system, 
preventing violations of the law 
and the Corporation’s regulations, 
ensuring observance of 
professional and ethical standards, 
and preparing recommendations 
for improvement thereof;

developing recommendations to 
remedy deficiencies identified and 
monitoring remediation thereof;

examining and evaluating 
documents provided with regards 
to specific investment projects 
for compliance with current 
regulations; performing scheduled 
and unscheduled monitoring 
of performance against project 
targets;

ensuring uninterrupted functioning 
of the whistleblowing hotline;

administering investigations, 
including internal ones;

ANNUAL REPORT 2016www.sistema.com 
91

Resolution of conflicts of interest

External audit

In compliance with the decision of the 
Audit, Finance and Risk Committee, 
the Corporation uses the following 
procedures to appoint the independent 
auditors of the financial statements of 
Sistema PJSFC. The Committee performs 
annual assessments of the quality of 
audit services received. If the quality 
of services provided by the current 
auditor is deemed insufficient, the 
Audit Committee organises a tender 
to hire a new auditor. If the quality is 
deemed sufficient, Sistema negotiates 
the price of services with the current 
auditor for the following period. 
According to the decision of the Audit, 
Finance and Risk Committee, a tender 
for external audit services should 
be held at least every three years to 
ensure the auditor’s impartiality and 
objectivity.

In December 2015, the Board of 
Directors of Sistema PJSFC approved 
a revised Code of Ethics that provides 
for an ethics assessment procedure: 
the top managers of the Corporation 
and Sistema Group’s subsidiaries are 
now required to complete ethics and 
conflict-of-interest declarations.

Before launching an ethics assessment 
procedure Sistema conducted a 
training course aimed at familiarising 
employees with the revised Code of 
Ethics and the procedure of completing 
ethics declarations.

The results of ethics assessment 
were reviewed by the President and 
the Ethics and Control Committee of 
Sistema’s Board of Directors. In most 
cases the declared conflicts of interest 
were not confirmed and did not require 
any resolution measures. However, 
action plans on conflict resolution were 
implemented with respect to several 
declarants in accordance with best 
practice in corporate governance.

Ethics assessments make it possible 
to identify and manage conflicts of 
interests in a timely manner, thus 
preventing shareholders’ interests from 
being compromised.

}

10

monitoring compliance with the 
Corporation’s internal regulations;

monitoring and investigating 
instances potentially qualifying 
as disciplinary offence and/
or violation of discipline and/
or conflict of interest in the 
Corporation or Sistema Group 
companies.

The Internal Control and Audit 
Department interacts closely with the 
independent auditors, coordinates 
audits and offers consultations in 
the course of preparation of the 
Department’s annual audit plans  
with regard to assessment of the 
efficiency of internal controls applied 
to financial statements, as well as 
during discussions and assessment  
of identified risks.

In 2016, the Internal Control and Audit 
Department conducted 44 scheduled 
and unscheduled audits to assess 
the efficiency of internal control, risk 
management and corporate governance 
systems. The audits performed by the 
Internal Control and Audit Department 
did not uncover any weaknesses or 
risks that could affect the sustainability 
of the Corporation’s business. 

Regular reports on the results of the 
Internal Control and Audit Department 
are reviewed by the Audit, Finance and 
Risk Committee and Ethics and Control 
Committee of the Board of Directors of 
Sistema PJSFC, and are also submitted 
for consideration by the Board of 
Directors at the end of the year.

Corporate Governance 
92

DEVELOPMENT OF THE 
CORPORATE GOVERNANCE 
SYSTEM IN 2016

Independent directors on the 
Corporation’s Board 

In 2016, 11 members were elected to the 
Corporation’s Board of Directors, six of 
which qualify as independent directors 
or are recognised as independent 
according to the rules of the Moscow 
Exchange and the Russian Corporate 
Governance Code. 

The current Board includes the 
following independent directors:

1. 

Patrick Clanwilliam;

2.  Robert Kocharyan;

3. 

Jeannot Krecké;

4.  Peter Mandelson;

5.  Roger Munnings;

6.  David Iakobachvili.

1

3

5

2

4

6

All of the Corporation’s independent 
directors have vast experience 
in managing large organisations 
and possess strong professional 
reputations. Independent directors 
make up a majority on the Board, 
which ensures the objectivity of 
their judgements and freedom 
from influence by the Corporation’s 
management and shareholders when 
making important decisions.

Dividend policy

In 2016, Sistema’s Board of Directors 
approved a revised dividend policy. In 
line with the new policy, total dividends 
recommended for each reporting 
year will be, at a minimum, the higher 
of either an amount equivalent to 
a dividend yield of at least 4%, or 
RUB 0.67 per ordinary share. The 
Corporation also set itself the goal of 
paying dividends twice a year: for the 
first half of a reporting year and for 
a full reporting year. This approach 
enables Sistema to pay predictable 
dividends, ensuring transparency of the 
procedure for determining the amount 
of dividend payouts and strengthening 
the Corporation’s investment case.

Top management co-investment 
programme 

In May 2016, the Board of Directors 
approved a programme allowing 
Sistema’s senior managers to co-
invest in subsidiaries and /or Sistema 
PJSFC (hereinafter –”Co-investment 
Programme”). The Co-investment 
Programme aims to increase top 
management’s motivation to boost 
the Corporation’s capitalisation and 
provides for additional incentives 
linked to achievement of strong 
financial results through originating 
and implementing projects and 
efficiently managing the Corporation’s 
assets, including asset acquisition, 
sale, restructuring, capitalisation 
growth and increasing dividend flows. 
More detailed information on the Co-
investment Programme is available in 
Section 8 of this Annual Report. 

Assessment of the work of the Board  
of Directors

The most recent assessment of the 
Board of Director’s work was performed 
in May 2016. As a result of the analysis 
of the Board’s performance the total 
score on a 5-point scale was 4.16 (in 
2015 the score was 4.02). 

The Board of Directors’ performance 
was assessed on the basis of 
judgements made by the Board 
members themselves. 

As part of the assessment the Board 
members completed questionnaires 
containing the following sections: 

1.  membership and structure  

of the Board of Directors; 

2.  procedures and organization  
of the Board of Directors’ work;

3. 

organisation of the work of the 
Board’s Committees; 

4.  decisions of the Board of Directors 

in the area of strategic planning; 

5.  decisions of the Board of Directors 
in the area of finance, financial 
reporting and risk management; 

6.  decisions of the Board of Directors 
in the area of oversight over 
executive management and 
corporate governance 

Moreover, each Board member was 
requested to specify general strengths 
and weaknesses of the Board of 
Directors and indicate the projects and 
functional areas to which this Board 
member is capable of contributing. The 
self-assessment results reflect the high 
effectiveness of the Board of Directors 
and its Committees. 

In accordance with the assessment 
results the action plan on improving 
the corporate governance system for 
2017 envisages increased involvement 
of professional independent directors 
in the analysis of investment projects 
reviewed by the Board of Directors.

ANNUAL REPORT 2016www.sistema.com 
93

1. Composition and structure of the Board

Number of members and 
competences

Support from the  
management

Committees

4.13

4.25

4.51

2. Organisation of the Board's work

Contents of  
agendas,  
planning

Preparation 
procedure

Meeting  
procedures

Quality of 
documentation

4.22

4.21

4.15

4.25

3. Functional areas in the work of the Board

Strategic management 
matters

Finance, finacial reports, and 
internal control

Control over executive  
management and corporate 
governance

3.65

4.30

3.95

4.16

Total score  
(on a 5-point scale)

The ISS assessment is based on four 
components:







composition of the Board 
of Directors

top management remuneration,

shareholders’ rights,

x 

audit system.

To this end, in the autumn of 2016, the 
Corporation introduced a procedure 
for challenging reports on the items 
included in the Board’s agenda. In 
accordance with the procedure the 
Chairman of the Board of Directors 
appoints one or several independent 
directors as opponents to ensure 
thorough consideration of the 
presented materials. The work of such 
a group of opponents makes it possible 
to ensure an in-depth and constructive 
discussion of each matter reviewed at 
the Board of Directors’ meeting.

Corporate governance ratings

In 2016, the Russian Institute of 
Directors (RID) conducted a repeated 
assessment of the corporate 
governance practices of Sistema 
PJSFC in accordance with the updated 
methodology of the National Corporate 
Governance Rating (NCGR). Sistema 
scored 8 on the NCGR scale, denoting 
“Advanced corporate governance 
practice.”

RID assessed Sistema’s corporate 
governance by four criteria, identifying 
both strengths and areas in need of 
further improvement:







shareholders’ rights,

activities of the governance and 
control bodies,

disclosure of information,

x 

corporate social responsibility and 
sustainable development.

Institutional Shareholder Services (ISS) 
agency, which specialises in giving 
recommendations to shareholders 
on voting at the general meetings of 
issuers, assigned Sistema a governance 
quality score of 1, implying the lowest 
possible risk for investors.

Corporate Governance94

REMUNERATION POLICY FOR BOARD MEMBERS AND SENIOR MANAGEMENT

Remuneration policy for 
Sistema Board members

Remuneration for members of the 
Board of Directors is calculated and 
paid in accordance with the Policy 
on Remuneration and Compensation 
Payable to Members of the Board of 
Directors of Sistema PJSFC(1).

Basic remuneration of Board members 

Board members are paid RUB 13.7m 
or RUB 17.8m per year, depending 
on whether the director in question 
is a tax resident of Russia. Basic 
remuneration is paid to Board 
members in cash in four equal 
quarterly instalments.

Supplementary remuneration of Board 
members 

Board members are awarded 
supplementary remuneration in the 
form of ordinary shares of Sistema, 
subject to investment targets for the 
reporting year being achieved: (i) the 
arithmetic mean of total shareholder 
return (TSR) and internal total 
shareholder return (iTSR) exceeds or 
equals cost of equity (CoE)(2); or (ii) TSR 
exceeds or equals the change of the 
MSCI index (ΔMSCI), provided that iTSR 
exceeds or equals CoE. The number 
of ordinary shares awarded to Board 
members is calculated as follows:

Remuneration in monetary terms

Weighted average price of one share

For the purpose of calculating bonuses, 
cash income means the increase in the 
value of an asset (in case of an asset 
sale or IPO) or the amount of dividends 
(in case of dividend payments), net of 
the following:
   hurdle rate determined by 

the Corporation’s Finance and 
Investment Committee before the 
start of a project or the acquisition 
of an asset;

  investment in an asset and project 

costs.

Long-term incentive system

In 2016, the long-term (more than 
one year) incentive scheme for 
senior managers formed part of a 
three-year incentive programme 
(2015-2017) designed to increase 
Sistema’s shareholder value and create 
additional incentives for maintaining 
long-term employment and corporate 
relations between the Corporation 
and its management. Programme 
participants are assigned a certain 
number of shares that are transferred 
to them in instalments in the form 
of Sistema’s ordinary registered 
shares when targets set by Sistema’s 
shareholders are achieved. Share 
transfers take place annually over the 
course of five years from the launch of 
the programme. The number of shares 
allocated to a programme participant is 
calculated using the following formula:

Participants total annual income 

Weighted average price of one share 
during the year

To calculate the number of shares to 
be awarded to Board members, the 
amount of remuneration in monetary 
terms is equal to the amount of basic 
remuneration less applicable taxes, 
and the weighted average price of one 
share is calculated based on the price 
of the Corporation’s GDRs during the 
month preceding the date of the AGM.

Remuneration for performance  
of additional duties

Board members performing additional 
duties such as Chairman and Deputy 
Chairman of the Board of Directors, 
and chairmen of Board Committees, 
receive remuneration quarterly in the 
amount stipulated by the Policy on 
Remuneration and Compensation. 

Board members are reimbursed for 
expenses accrued in connection with 
their duties, including participation in 
meetings of the Board of Directors and 
Board Committees.

Sistema insures the liability of 
members of the Board of Directors.

Sistema does not grant loans to 
members of the Board of Directors.

Remuneration policy for senior 
management 

Short-term incentive system

In 2016, the short-term (up to one year) 
incentive scheme for senior managers 
consisted of:
   a fixed monthly salary determined 
in line with the internal system of 
job categories (grades);
   bonuses paid for project 

implementation and generation of 
cash income. Remuneration is paid 
based on employees’ individual 
performance and positive cash 
flow generated by projects of 
Sistema’s Investment Portfolios, 
Functions and Departments. 
Payments may amount to up  
to 20% of cash income.

(1) Approved by the General Meeting of Shareholders on 27 June 2015.

(2) This investment target was achieved in 2016, since the arithmetic mean of TSR and iTSR was 41.2% and CoE was 14.6%. CoE represents the minimum level of return that a 
company must provide to its shareholders for the expectation of profit and risk. CoE is calculated as the sum of risk-free returns (such as government bonds) and the risk premium 
associated with investing in the stock market, taking into account the capital structure of the asset in question and country risk.

ANNUAL REPORT 2016www.sistema.com95

No extra compensation above the level 
stipulated by Russian labour legislation 
is paid to the President or other senior 
executives in case of termination of 
employment.

Sistema does not pay remuneration 
to members of executive bodies for 
serving on the Management Board.

The Corporation does not grant loans 
to senior executives.

Remuneration paid to 
Board members and senior 
management in 2016(1)

Members of Sistema’s Board of 
Directors received the following 
remuneration in 2016:

Cash remuneration

RUB 
498,400,342

Remuneration for work in the Board of 
Directors and additional duties, as well as 
salaries and bonuses for 2016 paid to Board 
members who were also employees of the 
Corporation in 2016(2). 

Remuneration in the 
form of ordinary shares 
of Sistema 

RUB 
422,928,991

Shares paid to Board members for corporate 
year 2015-2016(3) and remuneration under the 
long-term incentive programme.

RUB 3,713,752

Reimbursement of 
expenses incurred by 
Board members in 
connection with their 
duties

Members of Sistema’s Management Board(4) received the following remuneration 
in 2016:

Cash remuneration

RUB 
3,148,937,048

Including fixed salaries and bonuses.(5)

Remuneration in the 
form of ordinary shares 
of Sistema 

RUB 
1,155,134,028

Shares paid under the long-term incentive 
programme.

Co-investment programme

In May 2016, the Board of Directors 
approved a programme allowing 
Sistema’s senior managers to co-
invest in subsidiaries and/or shares of 
Sistema. The Co-investment Programme 
aims to increase senior management’s 
motivation to boost the Corporation’s 
market capitalisation, and includes 
additional incentives linked to 
achievement of strong financial 
results through project origination 
and implementation and efficient 
management of the Corporation’s 
assets, including asset acquisitions, 
sales, restructurings, growth of market 
capitalisation and increasing dividend 
flows.

The programme participants are the 
President and heads of Investment 
Portfolios, Functions and Departments. 
Co-investment Programme participants 
use their own funds to acquire:
   shares/stakes in Sistema’s 

subsidiaries; 

   ordinary shares of Sistema PJSFC.

The amount of co-investment is limited 
by the participant’s average annual 
income.

Remuneration is paid if:

   there is a liquidity event in relation 
to a subsidiary (IPO or sale of a 
stake);

   a participant holds Sistema’s 
ordinary shares for two years 
without interruption.

Remuneration is paid in cash. The 
amount is directly linked to the gain 
in the value of the shares of the 
subsidiary and/or ordinary shares  
of Sistema. 

(1) All figures in this section are given before the applicable income tax.
(2) Excluding members of Sistema’s Board of Directors who were members of its Management Board.
(3) The rouble equivalent of fixed amounts in US dollars, calculated at the Russian Central Bank’s exchange rate on the date of payment (see above in this section).
(4) Including the President of Sistema PJSFC.
(5) Bonuses for 2016 were paid to Sistema’s employees in January 2017.

Corporate Governance96

Corporate Social 
Responsibility 

PRINCIPLES FOR RESPONSIBLE INVESTMENT 

Sistema’s investments in 

a number of critical and 

structurally important 

sectors of the Russian 

economy, as well as the 

activities of its portfolio 

companies, have a 

significant economic, 

technological, social and 

environmental impact 

on local communities.

The Corporation’s responsible 
approach to investment and business 
is based on universally recognised 
international and national principles 
for CSR and sustainable development, 
as stipulated in the United Nations 
Global Compact, ISO 26000 
(Guidance on social responsibility), 
the Russian Union of Industrialists 
and Entrepreneurs’ Social Charter 
of Russian Business and internal 
corporate documents.(1)  Key principles 
of the Corporation’s approach include:

 

Strict compliance with legislation 
and the norms of business ethics;

 

Zero tolerance for and prevention 
of corruption in all its forms;

 

Long-term contribution to 
regional development and 
support for local communities; 

x

y

Investment in human capital  
and stimulation of innovation;

Creation of favourable 
working conditions and equal 
opportunities; 

z 

Observance of human rights  
and non-discrimination;

For Sistema, all ten principles of the 
UN Global Compact covering human 
rights, labour, the environment and 
anti-corruption are equally important. 
The Corporation shares the UN-backed 
Principles for Responsible Investment 
(PRI), developed by an international 
group of major institutional investors 
in collaboration with experts from the 
investment industry, intergovernmental 
organisations and civil society. It is 
committed to implementing them in its 
investment practice by incorporating 
the risks and opportunities associated 
with environmental, social and 
corporate governance (ESG) issues into 
both investment analysis (portfolio 
strategy and preparation of deals) and 
development of operating strategies 
and investment programmes for assets. 

Sistema is interested in the sustainable 
development of its subsidiaries. The 
socioeconomic and environmental 
performance of these subsidiaries 
underpins not only the successful 
creation of shareholder value for the 
Corporation, but also the welfare of the 
state and society, including employees, 
consumers, partners, suppliers and 
local communities.

Responsible investment  is an approach 
to investing that aims to incorporate 
environmental, social and governance 
(ESG) factors into investment decisions, 
in order to better manage risk and 
generate sustainable long-term returns.

{

|

Minimisation of environmental 
impact;

Balance of stakeholder interests, 
openness and transparency. 

(1)   Code of Ethics,  Corporate Governance Code,  HR Management Code,  Corporate Social Responsibility Policy and  Charity Policy. 

ANNUAL REPORT 2016www.sistema.com 
97

Sustainable development activities are 
regularly monitored in preparation for 
annual public non-financial reporting, 
which details significant aspects of the 
Corporation’s sustainable development. 
Sistema encourages its companies to 
be integrated into CSR projects, and 
supports independent disclosure of 
sustainable development information 
by key assets in accordance with Global 
Reporting Initiative (GRI) guidelines. 

Compliance with these requirements 
by Sistema’s new and existing assets 
is ensured by implementing high 
standards of corporate governance 
and business ethics, as well as 
unified approaches to HR, risks 
and procurement management, 
anti-corruption, CSR and charitable 
activities. Subsidiaries are directly 
responsible for environmental and 
occupational safety, health and well-
being of employees and customers, 
product quality and reliability 
of services. Decisions are made 
with the involvement of Sistema’s 
representatives in the boards of 
directors of portfolio companies, and 
effective implementation is achieved by 
recruiting highly qualified management 
teams, including from the Corporation’s 
internal talent pool. In 2016, CSR issues 
considered by Sistema’s Board of 
Directors were included in the regular 
agendas of the collective corporate 
governance bodies of all of the Group’s 
key companies. 

Sistema  
was named best in class  
for corporate transparency 

among Russia’s largest private 
companies, and Segezha Group won  
the Debut of the Year category  in 
the annual study of public reporting 
conducted by the Russian Regional 
Network on Integrated Reporting to 
identify best practices for information 
disclosure, including the application of 
national and international standards 
and guidelines.

Sistema  
was also among the leaders  
in two sustainable development 
indices 

(Responsibility and Transparency and 
Sustainable Development ) prepared 
by the Russian Union of Industrialists 
and Entrepreneurs     based on public 
corporate reporting by  Russia’s 100 
largest  companies.

Social Responsibility98

CONTRIBUTION TO SUSTAINABLE DEVELOPMENT  

With innovative, infrastructural and systemically important companies in a number of strategic sectors and an intensive 
social policy in its regions of operation, Sistema makes a significant contribution towards achieving priority goals in Russia’s 
economic, social and environmental development, and also towards achieving most of the global Sustainable Development 
Goals (SDGs) of the UN’s 2030 Agenda for Sustainable Development. Many of the Corporation’s projects operate at the 
intersection of various SDGs, while simultaneously addressing urgent domestic objectives including growth of labour 
productivity; technological development; import substitution; food security; educational, healthcare, social and environmental 
improvements, and raising overall living standards. 

SDGs

Sistema’s contribution 

Key programmes 

End poverty in all its 
forms everywhere 

Reduce income 
inequality within and 
among countries

End hunger, achieve 
food security and 
improved nutrition and 
promote sustainable 
agriculture 

Ensure healthy lives and 
promote well-being for 
all at all ages

Social and charitable projects of 
Sistema Charitable Foundation 
(“SCF”) and the Group’s companies 
to support the underprivileged and 
create equal opportunities for all: 
children, the elderly and people 
with special needs.

Taking Care of Veterans, a joint programme of Sistema,  
the Moscow City Government and the Moscow City Council 
of Veterans. 

Generation M, one of Russia’s largest charitable projects, 
which was launched by MTS and combines ideas of 
developing children’s creativity and supporting critically  
ill children.

Participate!, a charity campaign that collects goods for 
children in orphanages and social boarding schools, 
disabled children and children from large families across 
Russia and Kazakhstan.

Investments in agriculture: 
renewal of agricultural machinery, 
introduction of advanced 
agricultural technologies, and 
growth of crop yields and livestock 
productivity.

Upgrading Yuzhny Agricultural Complex, Russia’s biggest 
greenhouse farm, located in Karachay-Cherkessia.

Planting new intensive apple orchards in the Rostov region.

Introducing a modern comprehensive herd management 
system – the technological core of a modern dairy farm.

Investments in healthcare, 
pharmaceuticals, and promotion 
of healthy lifestyles and social 
inclusion. 

Taking Care of Veterans, a programme to provide medical 
insurance and free spa treatment for World War II veterans 
and others (Sistema Charitable Foundation and Medsi 
Group).

Be Healthy With Medsi, a programme designed to raise 
public awareness of healthy lifestyles.

Setting up an R&D centre and launching a programme  
for training medical personnel (Binnopharm).

ANNUAL REPORT 2016www.sistema.com 
 
 
 
 
99

In 2016, Sistema Group companies 
provided employment for around 
0.2% of Russia’s total workforce.

Sistema Academy, a corporate-wide project that combines 
the best coaches and educational programmes of all of the 
Group’s subsidiaries. 

Promote sustained, 
inclusive and 
sustainable economic 
growth, full and 
productive employment 
and decent work for all

The Group paid a total of 
approximately RUB 98bn in taxes 
to federal and regional budgets 
in 2016, of which about a quarter 
goes to pension, medical and 
social insurance. This is roughly 
0.68% of all tax payments made to 
Russia’s consolidated budget and 
approximately 0.4% of total social 
security contributions.

Subsidiaries’ programmes for training, development, 
financial and non-financial incentives, and benefits for 
personnel. 

 Ensure access to 
affordable, reliable, 
sustainable and modern 
energy for all

Ensure inclusive and 
equitable quality 
education and promote 
lifelong learning 
opportunities for all

Investments in power grid 
infrastructure, energy efficiency in 
industrial processes and wider use 
of alternative energy sources. 

A large-scale project to upgrade power grids in 
Bashkortostan using Smart Grid technologies, and 
implementation of an automatic power control and 
metering system.

Production and use of biofuel from woodworking waste  
at Segezha Group enterprises. 

Introduction of solar power supply systems for base stations 
of the MTS network. 

Supplementary education 
programmes for schoolchildren, 
college students, working 
professionals and senior citizens. 

Lift to the Future, a nationwide programme of Sistema 
Charitable Foundation to improve engineering and 
technology education. 

The Higher School of Management and Innovation, a faculty 
co-run by Sistema and Moscow State University. 

Sistema and MTS support a regional network of special 
information and education centres called The Russian 
Museum: A Virtual Branch.

MTS Group’s projects Children and the Internet, All Ages Are 
Online and Mobile Academy are designed to teach younger 
schoolchildren and senior citizens useful skills for using the 
Internet and mobile services.

Safe Childhood, BPGC’s project for teaching power safety 
to schoolchildren.

Social Responsibility 
 
 
100

Build resilient 
infrastructure, 
promote inclusive 
and sustainable 
industrialisation and 
foster innovation

Make cities and human 
settlements inclusive, 
safe, resilient and 
sustainable

Take urgent action to 
combat climate change 
and its impacts

Protect, restore and 
promote sustainable 
use of terrestrial 
ecosystems, sustainably 
manage forests, combat 
desertification, and 
halt and reverse land 
degradation and halt 
biodiversity loss

Ensure sustainable 
consumption and 
production patterns

(2)   Forest Stewardship council (FSC)

Sistema includes a number of 
high-tech companies investing 
in modern communications 
infrastructure, the electricity 
industry, and innovative solutions 
for roads and transport.a

MTS deploying next-generation telecommunication networks 
(4G) throughout the country and BPGC building Smart Grids 
in Ufa.

Development and introduction of innovative technologies 
for railway transport safety at Sarov Technopark.

Investments in redevelopment 
of the urban environment and 
complex property development 
projects, wooden prefab houses, 
and innovative solutions for smart 
and safe cities.

Developing more than 20 in-fill residential properties 
in Moscow, Leader Invest also works on large-scale 
development projects with a strong emphasis on 
infrastructure. The company’s projects fall into the energy 
efficiency classes A and B.

The high-tech projects Intelligent Transport System and Safe 
City from the Corporation’s portfolio can improve road traffic 
situation and increase public safety in cities.

Segezha Group reforests approximately 21,000 ha annually.

Conservation of forests; 
introduction of energy-saving 
and other technologies that help 
reduce greenhouse gas emissions.

Interaction with environmental 
non-profits, and responsible forest 
and land use.

95% of Segezha Group’s leased forest is FSC-certified(2). 

Sistema supports the non-profit organisation Far Eastern 
Leopards, which aims to preserve and restore the 
population of this rare species in the Russian Far East, as 
well as projects of the Russian Geographical Society.

Introducing lean production 
and promoting sustainable 
consumption among customers 

Projects for recycling used batteries (MTS) and switching 
subscribers to electronic bills (MGTS); use of Segezha 
Group’s paper packaging in the largest retail chains, 
including Detsky Mir.

ANNUAL REPORT 2016www.sistema.com 
101

Agreements on social and 
economic cooperation with 
Russian regions, and projects 
based on cross-industry social 
partnerships with the state and 
non-profits. 

Strengthen the means 
of implementation 
and revitalise the 
global partnership 
for sustainable 
development

In 2016, Sistema signed a cooperation agreement with 
the Kirov region government, envisaging joint initiatives 
to create favourable economic, investment and social 
environments in the region. 

MTS signed an agreement to develop telecom infrastructure 
with the Yamal-Nenets regional government, while Segezha 
Group signed agreements with Karelia and the Kirov region. 

The government of Altay and Sistema Charitable Foundation 
signed a cooperation agreement envisaging joint projects 
in culture, education and social welfare to develop 
volunteering, promote patriotism among young people and 
encourage social activity.

Sistema  
ranked third in a list of leading 
Russian corporate charity donors 
in 2016

compiled by Vedomosti newspaper, 
the Donors Forum and PwC. The 
list includes 60 large Russian and 
international companies with revenue 
of more than RUB 100m and charitable 
activities in Russia. 

SOCIAL INVESTMENTS AND PARTNERSHIPS  

The Corporation makes significant 
investments in important social 
projects every year. Total spending 
on social and charitable activities in 
2016 amounted to almost RUB 1.5bn, of 
which about one third was allocated to 
programmes run by Sistema Charitable 
Foundation. This foundation, which is 
financed by the Group’s companies, 
is Sistema’s main vehicle for social 
investment and manages a portfolio 
of strategic programmes in three key 
areas to generate long-term positive 
effect and meet the interests of all 
stakeholders: 

 

 

 

Improvement of engineering 
education; 

Social projects and volunteering; 

Use of advanced technologies  
to promote culture and the arts. 

The Corporation aims to unlock 
synergies between the fund and 
relevant objectives of its subsidiaries’ 
CSR strategies, and to involve as many 
portfolio companies as possible in 
corporate-wide and joint projects 
aimed at creating shared value for 
Sistema and stakeholders.

Supporting talent  
and innovation  

Sistema Charitable Foundation’s 
flagship educational programme, Lift 
to the Future, has been run jointly 
with Group companies since 2011, and 
aims to build an effective system for 
training highly qualified engineering 
personnel capable of solving complex 
practical issues in knowledge-intensive 
sectors of the Russian economy. 
More than 3,200 children from across 
Russia have taken part in Lift to the 
Future qualifying competitions since 
its inception, and about half of them 
have visited temporary engineering and 
design schools over the years. 

In 2016, three camp-based schools 
were organised, including the first ever 
regional engineering and design school 
in Altay. As of the end of the year, Lift to 
the Future had partnership agreements 
with 22 Russian universities. In 
addition, a number of new projects 
were launched covering the entire 
spectrum of technical education, 
including grants.

Social Responsibility102

Social projects  
and volunteering 

Sistema’s social projects aim 
to increase quality of life of 
underprivileged groups by spreading 
cutting-edge social technologies and 
developing volunteering. 

Since 2015, SCF and Medsi Group 
have successfully run the Taking Care 
of Veterans programme under an 
agreement signed between Sistema, 
the Moscow City Government and the 
Moscow City Council of Veterans. About 
700 programme participants, including 
war veterans, have been treated 
at Medsi clinics in Moscow, while 
aggregate investment in the programme 
has exceeded RUB 70m. 

A special role in supporting war 
veterans, children and other target 
groups of CSR programmes is played 
by the corporate volunteer movement, 

Sistema  
received the Russian Business 
Leaders: Dynamics and 
Responsibility 2016 award  

from the Russian Union of Industrialists 
and Entrepreneurs in the category 
Development of Cross-Industry 
Partnerships in Tackling Social Issues  
of Russian Regions.

 64

projects
in eight regions

Key results of by Sistema Charitable Foundation’s Volunteer Centre* 

2015

2016

Growth

Number of subsidiaries involved

Number of events

Number of social partners

13

55

16

21

64

16

62%

16%

-

 174

playrooms 
in hospitals and rehabilitation 
centres in Russia

A vivid example of a company’s 
contribution to solving pressing 
social problems in a region of 
operation is Detsky Mir’s long-term 
project to support underprivileged 
children. During the traditional charity 
campaign Participate! in 2016, Detsky 
Mir customers in 160 cities of Russia 
and Kazakhstan collected over three 
million gifts worth RUB 112m for 550 
beneficiaries. The company also 
opened 79 playrooms in 30 hospitals 
and rehabilitation centres in 18 Russian 
cities. The total number of playrooms 
opened by Detsky Mir in numerous 
cities in the last three years reached 
174.

*Source: Sistema Charitable Foundation 

whose activities are coordinated 
by Sistema Charitable Foundation’s 
Volunteer Centre. In 2016, the 
Foundation recruited employees of 
the Group’s main donor companies 
and external social partners as 
volunteers for its projects. The number 
of businesses regularly participating in 
joint volunteer campaigns grew by 62% 
to 21, including new assets (Concept 
Group, Sistema Venture Capital), while 
the share of the Group’s volunteers 
participating in joint corporate 
programmes amounted to 6.5%. The 
Volunteer Centre implemented 64 
projects in eight regions (Moscow, 
Moscow region, St Petersburg, Tula 
region, Kirov region, Karelia, Altay 
and Bashkortostan) for over 15,000 
beneficiaries, and secured support 
from 16 external social partners. 

Employees and senior managers of 
Sistema and its subsidiaries began 
providing regular support to specific 
social projects in 2016. The New Year’s 
charitable auction (organised for the 
first time) and several fundraisers 
as part of the annual Wishing Tree 
campaign raised over RUB 11m from 
Sistema employees that went to 
recipients including the Volgograd 
regional hospice and the Pavlovsky 
assisted-living facility in St Petersburg. 

ANNUAL REPORT 2016www.sistema.com103

New technologies  
for promotion of culture  
and education  

Last year was pivotal for the key 
recipient of Sistema’s donations in the 
sphere of culture and art, the State 
Russian Museum. Sistema signed a 
20-year agreement to support the 
museum in 2003, with annual financing 
envisaged at up to RUB 30m. With 
support from MTS for the development 
of multimedia museum technologies, 
the museum was able to launch an 
international educational project. More 
than 200 information and education 
centres dubbed “virtual branches” of 
the Russian Museum have opened 
at various museums, schools and 
universities, cultural and scientific 
centres. In March 2016, the Museum 
presented its new website, developed 
with support from Sistema Charitable 
Foundation. This marked another  
step towards making information  
more accessible for a broad audience 
about the museum’s activities, 
exhibitions, permanent collection, 
funds and Russian art in general.  
On 1 December 2016, on the sidelines  
of the St. Petersburg International 
Cultural Forum, the Russian Museum 
officially launched its new platform –  
a multimedia information centre in the 
Western pavilion of the Mikhailovsky 
Castle. 

MTS has teamed up with employees  
of Moscow State University’s Psychology 
Department to develop the Children 
and the Internet programme, which 
includes lessons in online safety 
for younger schoolchildren, and an 
interactive exhibition, workshops and 
webinars for teachers and parents. Over 
340,000 people in 30 regions completed 
the programme in the last five years. 
In 2016, exhibitions and lessons on 
safe and productive web surfing were 
organised in libraries, museums and 
children’s art centres in eight cities: 
Krasnoyarsk, Saratov, Kemerovo, Omsk, 
Orenburg, Orsk, Kurgan and Izhevsk.

The multimedia centre was almost fully 
equipped by sponsors, and primarily 
Sistema. A multimedia cinema opened 
here first in 2011 and then became a 
platform for online lectures in 2013. 

Sistema has an in-house centre 
to develop cutting-edge museum 
solutions. Kronshtadt Group 
participated in the large-scale 
reconstruction of the Aurora cruiser, 
where a new multimedia exposition 
opened in 2016. 

MTS has been running Generation M, 
Russia’s biggest charitable project to 
promote creativity, for several years. 
Using digital tools, the project brings 
together ideas to develop young 
talents from across Russia and support 
seriously ill children. Since its launch, 
the project has raised over RUB 15m.

An important place in Sistema Group’s 
social and educational efforts belongs 
to projects aimed at making web and 
mobile technologies safer and more 
accessible for all users, from children 
to the elderly.

Social Responsibility104

ENVIRONMENTAL RESPONSIBILITY

Given the scale of 

its business and the 

environmental impact of 

its portfolio companies, 

Sistema considers 

reduction of its overall 

environmental footprint, 

including greenhouse gas 

emissions and resource 

consumption, as a 

priority, and is striving 

to achieve positive 

change by introducing 

environmentally 

friendly technologies 

and promoting 

green lifestyles. 

The Corporation’s key environmental 
initiatives focus on responsible use, 
preservation and restoration  
of forests. 

Segezha Group, the biggest forest 
user in the European part of Russia, 
promotes sustainable forest use, which 
envisages sustainability of resources, 
forest protection, reforestation, and 
prevention of forest fires and illegal 
felling to ensure that the forest brings 
maximum value to people as well 
as to the economy. Segezha Group 
works actively with the government 
on projects to implement new models 
of intensive and responsible forest 
management aimed at facilitating 
sustainable forest development. Its 
experience was used to develop the 
required legal framework, first of all, for 
the pilot project of intensive forest use 
and reforestation in Karelia. 

Segezha Group is actively engaged in 
forest management on leased forest 
areas in four regions of Russia. In 2016 
alone, it restored about 22,000 ha 
of forests. Segezha Group’s Russian 
companies invested some RUB 85m in 
environmental projects in 2016, while 
its foreign subsidiaries contributed 
EUR 150,000. The holding has an 
environmental management system 

HA

 22 

th.

forests
were restored in 2016

based on ISO 14000, performs internal 
audits of the environmental activities 
of all of its subsidiaries, and undergoes 
voluntary Forest Stewardship Council 
(FSC) certification of its forest resources 
and supply chains. In 2015, the Group’s 
largest enterprise, Segezha Pulp & 
Paper Mill, confirmed the compliance of 
its supply chain and controlled timber 
with FSC standards until December 
2021. 

Sistema encourages the introduction 
of high environmental standards in the 
timber industry. In June 2016, Segezha 
Group and WWF Russia teamed up 
for a joint initiative to develop an 
environmental responsibility ranking 
for Russian timber companies, which 
received support from other major 
players.

RUB

 85 m

total investments 
in environmental projects 
in 2016

ANNUAL REPORT 2016www.sistema.com 
105

Paper packaging manufactured by 
Segezha Group’s companies is broadly 
used by leading retail chains as an 
eco-friendly alternative to plastic bags. 
Detsky Mir was the first children’s 
goods retailer in Russia to offer its 
customers eco-friendly bags produced 
by Segezha Group. The bags appeared 
at Detsky Mir stores in Moscow and 
the Moscow region in December 2015, 
and six months later the project 
was rolled out to the entire chain, 
with the number of paper bags sold 
surging five-fold to 30,600. MTS has 
also been gradually introducing eco-
friendly packaging for SIM cards since 
2015. In 2016, 8.5m SIM cards were 
packaged into envelopes made of kraft 
cardboard, which does not contain any 
synthetic agents and dissolves easily 
and naturally. 

MGTS, which is part of MTS Group, 
launched a programme with WWF 
Russia to preserve Russia’s forest 
resources, encouraging Moscow 
residents to reduce paper consumption 
by switching to electronic billing and 
inviting subscribers to made donations 
to WWF Russia for reforestation. The 
number of MGTS customers who 
switched to e-bills doubled over the 
year, which helped the company to 
reduce its spending on paper bills by 
6.5%. About 1,000 customers made 
donations for forest preservation, and 
MGTS contributed RUB 7 for each rouble 
donated by subscribers. The funds 
raised went to protect about 3 million 
trees in particularly valuable forests in 
Arkhangelsk. 

Sistema companies (RTI, MTS, MTS Bank, 
MGTS and Segezha) participated in an 
environmental campaign organised 
by FSC Russia to mark International 
Day of Forests and collected about 
2.4 tons of waste paper for recycling, 
which saved more than 40 trees, 17,000 
litres of water, 9,600 kWh of energy and 
prevented the emission of more than  
4 tonnes of CO2.

Two of Segezha Group’s  
enterprises – Segezha PPM and 
Lendery Timber Company – 
were named among the most 
environmentally responsible 
forest operators, 

in a ranking compiled by the regional 
environmental organisation SPOK, which 
rates forest users based on their stance 
on preservation and use of Specially 
Protected Natural Areas. 

2.4 tons 

waste paper
were collected and restored, whch 
saved more than 40 trees

Social Responsibility106

Information about fuel and energy consumption

Type of resources

Unit of 
measurement

in physical terms

in monetary terms,  
thousand RUB

Actual resource consumption in 2016

Heat power

Electric power

Petrol

Gcal

kWh

litres

1,626

2,311

235,141

2,612

8,488

8,440

A TEAM OF PROFESSIONALS  

As one of Russia’s biggest employers, 
Sistema creates jobs with competitive 
salaries and additional social 
guarantees, and offers employees 
unique opportunities for career growth 
and to develop new skills. In 2016, the 
Group employed about 158,000 people 
in all regions of Russia(1). The Group’s 
companies strictly adhere to generally 
accepted norms and principles of 
labour relations, including those set 
out in World Labour Organisation 
guidelines and Russian legislation 
to prevent discrimination, protect 
employees’ personal data and observe 
human rights(2). 

istema sees its main HR task as 
building strong and highly motivated 
management teams for its investment 
portfolios and assets, and organising 
efficient transfer of best practices, 
knowledge and professionals within the 
Group. 

In May 2016, Sistema took a new 
important step towards transforming 
long-term incentive system for senior 
executives with the introduction 
of a co-investment programme for 
senior management. The programme 
is designed primarily to align the 
interests of investment portfolio 
managers with those of shareholders, 
in line with best global practices in the 
investment sector. 

In 2015, Sistema launched the Sistema 
Academy, a corporate educational 
project bringing together the best 
coaches and educational programmes 
from its subsidiaries. About 20 Group 
companies are currently involved in the 
project. In 2016, the Sistema Academy 
introduced new professional clubs 
that offer members opportunities for 
professional development, informal 
communication and networking.

Sistema’s management system is based 
on regular assessment of executives’ 
efficiency, achievement of business 
targets and meeting corporate culture 
requirements (values, competences, 
cross-sector and social skills). In 2016, 
Sistema conducted assessment using 
state-of-the-art tools and with active 
support of the Corporate Centre’s 
senior management. At the initial 
stage, assessment was conducted for 
56 executives of Sistema, including 
members of the Management Board, 
and 128 CFOs of the Corporate Centre 
and subsidiaries. 

The Corporation’s employees 
may receive professional training, 
including free courses, at the Moscow 
State University’s Higher School of 
Management and Innovation, a joint 
department between the University 
and Sistema that celebrated its 10th 
anniversary last year. Over these years, 
the school has awarded more than 
300 master’s degrees, with holders 
taking up executive positions at leading 
Russian and foreign companies. Last 
year, over 100 holders of master’s 
degrees, including over 50 employees 
of Sistema and its subsidiaries, 
attended various advanced training 
courses at the department. 

(1)  Including Targin.
(2)   The Corporation is n Rights. 

ANNUAL REPORT 2016www.sistema.com 
107

The Corporation not only creates 
a favourable environment for 
professional growth and its employees’ 
development, but also shapes a 
common corporate culture aimed 
at teamwork and high achievement. 
Sistema also takes its employees’ 
health very seriously. The biggest 
annual event bringing together 
employees of all Sistema Group 
companies and their families in 
support of healthy lifestyles is the 
Summer Games, which in 2016 gathered 
19 teams and about 4,000 participants 
and supporters at the Yantar stadium 
in Moscow. 

The Corporation’s HR efforts result in 
a high level of personnel engagement 
and make Group companies attractive 
employers. The Corporation conducts 
an engagement survey once every two 
years. In 2016, the survey covered 16 
companies (56% of Group staff). The 
average engagement level grew by 4% 
since the last survey (in 2014) to 64%. 

In 2016, MTS improved its position in 
the ranking of Russia’s best employers 
compiled by HeadHunter and RBC, 
moving up one notch to fourth among 
more than 230 companies and also 
being named best employer among 
telecoms companies. Detsky Mir was 
named among the most attractive 
Russian employers in the AON Best 
Employers Russia 2016 survey, the 
results of which were announced at 
Vedomosti’s HR Forum. MTS also made 
it to the top 14 employers of 2016. 

Sistema Group’s  
top managers 

are regularly named as some of 
Russia’s best managers in the annual 
rating compiled by the Managers’ 
Association and Kommersant 
Publishing House. In 2016, the number 
of the Corporation’s representatives 
in the list of the Top 1,000 Russian 
Managers doubled compared to the 
previous year. A total of 72 senior 
executives made it to the list, 
including 65 senior managers of 
Sistema’s portfolio companies – the 
highest result among the ranking’s 
participants. 

Mikhail 
Shamolin

Vsevolod 
Rozanov

Sistema’s President Mikhail Shamolin 
was ranked #1 among CEOs of 
diversified holding companies, 
and Vsevolod Rozanov, Senior Vice 
President and head of the Finance 
and Investment Function, was 
declared the best CFO.

Social ResponsibilityDisclaimer

Certain statements in this report may 
contain assumptions or forecasts 
in respect to forthcoming events 
within Sistema. The words “expect”, 
“estimate”, “intend”, “will”, “could” 
and similar expressions identify 
forward-looking statements. We wish 
to caution you that these statements 
are only predictions and that actual 
events or results may differ materially. 
We do not intend to update these 
statements to reflect events and 
circumstances occurring after the 
above-mentioned date or to reflect the 
occurrence of unanticipated events. 

Many factors could cause Sistema’s 
actual results to differ materially from 
those contained in our projections or 
forwardlooking statements, including, 
among others, deteriorating economic 
and credit conditions, our competitive 
environment, risks associated with 
operating in Russia, rapid technological 
and market change in our industries, 
as well as many other risks specifically 
related to Sistema and its operations.

Contacts

INVESTOR RELATIONS 
DEPARTMENT

+7 495 730-66-00

+7 495 692-22-88

PRESS CENTER

+7 495 730-71-88

INQUIRY DESK

+7 495 737-01-01

ADDRESS

13, Mokhovaya Str., Moscow 125009