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Sistema

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FY2021 Annual Report · Sistema
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2021

SISTEMA PUBLIC 
JOINT STOCK  
FINANCIAL  
CORPORATION 

Annual Report

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About 
the report

Disclaimer 

3

This annual report contains information about the activities of Sistema 
Public Joint Stock Financial Corporation and its portfolio companies 
(hereinafter, "Sistema", "Sistema PJSFC" "the Corporation" or, together with 
its subsidiaries and affiliates, "the Group"or "Sistema Group") in 2021. 

The annual report of Sistema PJSFC for the year 2021 has been prepared in 
compliance with Federal Law on Joint Stock Companies, Federal Law on 
Securities Market, Bank of Russia Regulation on Disclosure by Issuers as 
amended. 

Unless otherwise stated, the financial results presented in this annual 
report are based on IFRS consolidated financial statements. The audit 
of Sistema's 2021 consolidated financial statements in accordance with 
IFRS was performed by CJSC Deloitte and Touche CIS. The report also 
provides information about the Corporation's environmental, social and 
governance effectiveness.  

The annual report may contain minor inaccuracies in the estimation 
of shares, percentages and amounts due to the rounding of numbers. 
There may be insignificant discrepancies between the data contained 
in this annual report and the data disclosed earlier due to the rounding 
differences. 

For other annual reports of the Corporation please go to Investors and 
Shareholders sections on the company's website (www.sistema.ru).  

Some of the statements in this annual report may contain assumptions 
or forecasts concerning the forthcoming or expected events at Sistema 
or its portfolio companies. Such forward-looking statements contain 
phrases like "expected", "estimated", "intended", "will", "could", negatives 
of such statements and other similar expressions. Such statements are 
assumptions only and the actual course of events and their results may 
differ significantly from those implied in the forward-looking statements. 
Sistema expressly disclaims any obligation to revise any forward-looking 
statements whether as a result of new events and circumstances that 
may arise in the future or to reflect any events that are not expected 
at the time of compiling this report. The actual results of Sistema and 
its portfolio companies could differ materially from those expressed in 
the assumptions and forecasts of this annual report due to a number 
of factors.  

Such factors may include general economic conditions, competitive 
environment, risks associated with the deterioration of the geopolitical 
situation and business operations in Russia, fast technological and market 
changes in the segments where Sistema and its portfolio companies 
operate, the impact of various unforeseen events on the macroeconomic 
situation in the markets where Sistema and its portfolio companies 
operate and on their financial results, as well as many other risks that are 
directly related to Sistema or its activities.   

 
 
 
 
4

  CONTENT

SISTEMA.RU

5

CONTENT

1

7 

COMPANY OVERVIEW

Sistema today

Investment portfolio 

8 
10 
12  Key highlights
14  Awards & recognition

3

53  RESULTS OF KEY ASSETS

54  MTS 
66  Ozon 

72  Segezha Group
90  Etalon Group
98  Medsi
110  Steppe AgroHolding
120  Binnopharm Group
128  Other consolidated assets 
156  Venture capital funds

2

17 

PERFORMANCE 

OF THE CORPORATION

18  Strategy and governance 

model

30  Key events of 2021 and after 

the reporting date

40  Financial overview

44  Securities and share capital

4

165  CORPORATE  

GOVERNANCE 

166  Corporate governance 

system

186  Remuneration policy

188  Risk management

5

199  SUSTAINABILITY 

MANAGEMENT

200  Management system
202  Responsible investment

206  Key ESG areas
212  Social investments

6

215  ANNEXES

SISTEMA PJSFC  /  ANNUAL REPORT 2021  
 
6

SISTEMA.RU

7

COMPANY 
OVERVIEW

SISTEMA TODAY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

INVESTMENT PORTFOLIO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10

KEY HIGHLIGHTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

AWARDS & RECOGNITION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

SISTEMA PJSFC  /  ANNUAL REPORT 20218

COMPANY OVERVIEW 

  SISTEMA TODAY

SISTEMA.RU

9

SISTEMA TODAY

Sistema Public Joint Stock Financial Corporation 

is Russia's largest public investment company 

and one of the country's systemically important 

companies. Founded in 1993, Sistema is today 

represented across over 20 high-potential 

sectors of the Russian economy, including 

telecommunications, forestry, agriculture, 

pharmaceuticals, healthcare, real estate and 

e-commerce. The Corporation's investment 

portfolio is made up mostly of Russian companies 

operating across Russia and in more than 

25 other countries. 

SISTEMA'S STRATEGIC GOAL 

Is to ensure long-term growth of shareholder value 
by boosting return on investments in the existing assets 
and reinvesting available cash in new investment 
projects to diversify its portfolio and increase return 
on investments.

SISTEMA'S SUSTAINABILITY GOAL 

Is to build competitive businesses with high added 
value that meet the principles of social and 
environmental responsibility and contribute to the 
sustainable development of industries and regions of 
operations and to the steady growth of socioeconomic 
and technological potential, human capital, quality of 
life and social well-being.

AFKS

MOEX

SSA

LSE

The Corporation’s shares trade on Moscow Exchange 
(ticker: AFKS) and on London Stock Exchange in the form 
of global depositary receipts (ticker: SSA). One GDR 
represents 20 ordinary shares.

+16.0 %

802.4

BN
RUB 

REVENUE

2020

2021

 251.9

BN
RUB 

ADJUSTED OIBDA

TN 
RUB

1.8

ASSETS

 1.4

BN
RUB 

SOCIAL INVESTMENTS

134.1

HEADCOUNT

THSD 
PEOPLE

 BB

 BB

 RUAA-

FITCH CREDIT 
RATING 1

S&P CREDIT 
RATING 1

RAEX CREDIT 
RATING 1

TOP

TOP

25

LARGEST RUSSIAN COMPANIES 
BY REVENUE (RBC)

20

PUBLIC RUSSIAN COMPANIES  
IN FORBES GLOBAL 2000 RATING

12.1

LOW ESG RISK 
Sustainalytics 

50

%

INDEPENDENT 
DIRECTORS

INVESTMENT 

PORTFOLIO

Public assets

MTS

NYSE: MBT, MOEX: MTSS

OZON

NASDAQ and MOEX: OZON

SEGEZHA GROUP

MOEX: SGZH

ETALON GROUP

LSE and MOEX: ETLN

 › 25 COUNTRIES

 › 20 SECTORS

 › 25 COMPANIES

1  As of the end of 2021. 

1  As of the end of 2021. 

0.6

%

CONTRIBUTION TO RUSSIA'S 
GROSS DOMESTIC PRODUCT

BB

MSCI ESG 

TOP

5

INTERNATIONAL  
INVESTMENT  
COMPANIES
ESG Reporting  
Award 

Sustainability managementSISTEMA PJSFC  /  ANNUAL REPORT 202110

COMPANY OVERVIEW 

  INVESTMENT PORTFOLIO  

SISTEMA.RU

11

29.8 %

REAL ESTATE DEVELOPMENT 

Etalon Group

One of the Russia’s largest 
public development and 
construction companies

100 %

COMMERCIAL PROPERTIES

Business 
Nedvizhimost

Оne of the largest real estate 
owners in Moscow

100 %

HOSPITALITY

Cosmos 
Hotel Group

One of the largest hotel 
management companies 
in the Russian market

INVESTMENT 
PORTFOLIO  

Venture capital funds

Sistema Venture Capital — 80 %

Sistema Asia Fund — 66 %

62.2 %

FORESTRY INDUSTRY 

Segezha Group

Largest vertically integrated 
forestry holding in Russia

100 %

INFORMATION TECHNOLOGY

Sitronics Group

Leading vertically integrated 
ICT holding in Russia

91 %

UTILITIES

BPGC

One of Russia’s 
largest power grid 
companies

95.5 %

HEALTHCARE

Medsi

Russia’s 
largest national 
healthcare chain

31.8 %

E-COMMERCE

Ozon 2

Leading multi-category 
online sales platform 
in Russia

49.9 %

TELECOMMUNICATIONS 

MTS 1

Leading public 
telecommunications 
operator in Russia

PUBLIC ASSETS 

KEY NON-PUBLIC ASSETS 

OTHER CONSOLIDATED ASSETS

1 

2 

In March 2022, as part of the long-term incentive programme, Vyacheslav Nikolaev 
acquired 19,983,816 ordinary shares of MTS owned by Bastion LLC, a wholly owned 
subsidiary of MTS. With the transfer of shares to Mr Nikolaev, his stake in MTS increased 
to above 1 %. Sistema’s effective ownership stake in MTS decreased to 49.9 %.

12.2 m shares were issued to be used in the Ozon’s management inventive 
programme, considering exercise of all options under the programme, the 
effective share of Sistema, including Sistema VC, would amount to 31.8 %.

91.3 %

AGRICULTURE 

Steppe 
AgroHolding

Major agriculture holding 
and one of Russia’s largest 
land owners

75.3 %

PHARMA

Binnopharm 
Group 

Leading Russian 
pharmaceutical producer

SISTEMA PJSFC  /  ANNUAL REPORT 202112

COMPANY OVERVIEW 

  KEY HIGHLIGHTS

SISTEMA.RU

13

KEY HIGHLIGHTS

Group's performance

Corporate Centre's performance 3

Revenue, RUB bn

 +

10.7 %

CAGR 2019–2021

Selling, general and administrative 
expenses (SG&A), RUB bn

 +

9.6 %

CAGR 2019–2021

654.3

691.6

802.4

128.4

134.2

154.3

Dividends from assets, RUB bn

Monetisations, RUB bn

35.1 

AVERAGE 2017-2021

28.2

39.3 

AVERAGE 2017-2021

43.1

52.4

35.2

34.9

34.3

43.3

41.1

34.2

25.4

2019

2020

2021

2019

2020

2021

2017

2018

2019

2020

2021

2017

2018

2019

2020

2021

Adjusted OIBDA 1, RUB bn

Net debt 2, RUB bn

 +

6.0 %

CAGR 2019–2021

 +

16.5 %

CAGR 2019–2021

224.0

236.3

251.9

627.0

788.5

580.9

Investments, RUB bn

32.8 

AVERAGE 2017-2021

33.7

29.6

16.0

Net debt, RUB bn

–

0.4 %

CAGR 2017-2021

45.1

39.5

213.4

213.4

210.4

183.8

183.7

2019

2020

2021

2019

2020

2021

2017

2018

2019

2020

2021

2017

2018

2019

2020

2021

1 

In this Annual Report, adjusted OIBDA is used to assess the operational success of the Corporation and Sistema Group companies and as such do not include 
one-off incomes or losses that are not related to business operations. The reconciliation of these indicators is provided in “Financial overview” section.

2  Consolidated net debt is defined as consolidated total debt less cash, cash equivalents and deposits in banks. Consolidated total debt is defined as total  

borrowings plus finance lease. The total borrowings are defined as long-term and short-term borrowings.

3  According to management accounts.

SISTEMA PJSFC  /  ANNUAL REPORT 202114

COMPANY OVERVIEW 

  AWARDS & RECOGNITION

SISTEMA.RU

15

AWARDS & RECOGNITION

TOP 1000
GLOBALLY AND TOP 15 IN RUSSIA 
BY TOTAL SHAREHOLDER RETURNS (TSR) 

in Value Creators Ranking 2021 
by Boston Consulting Group (BCG)

MTS IS THE WORLD'S SECOND 
STRONGEST TELECOM BRAND 

and the only Russian telecom 
brand in Brand Finance 
Telecoms 150

TOP 10
OF RUSSIA'S MOST 
VALUABLE BRANDS 

TOP 10
IN THE ESG RANKING 
OF RUSSIAN COMPANIES 

in Brand Finance Russia 50 

RAEX Europe 

TOP 15
PRIVATE COMPANIES & 
TOP 10 RUSSIAN EMPLOYERS 

in the Forbes ranking 

TOP 10
BEST MOBILE BANKS 
FOR DAILY BANKING 

in mobile banking rank 2021 
(Markswebb)

TOP 3
MOST VALUABLE INTERNET 
COMPANIES IN RUSSIA 

Forbes

TOP 5
FASTEST GROWING 
PRIVATE RUSSIAN COMPANIES 

Forbes

TOP 200
RUSSIAN EMPLOYERS AND 
#1 IN THE IT AND INTERNET CATEGORY 

HeadHunter's ranking

TOP 200
PRIVATE RUSSIAN 
COMPANIES 

Forbes

TOP 200
PRIVATE RUSSIAN 
COMPANIES 

Forbes

TOP 5
RUSSIAN 
LAND OWNERS 

Forbes

TOP 10
VENOTONICS IN THE RUSSIAN 
PHARMA MARKET 

No. 1
IN THE TIMBER INDUSTRY 
IN THE ESG RANKING OF RUSSIAN 
COMPANIES 

RAEX Europe

TOP 30
ENVIRONMENTALLY FRIENDLY 
COMPANIES IN RUSSIA 

Forbes

TOP 3
IN THE RANKING OF RUSSIA'S 
TIMBER COMPANIES 

Sbo-paper

SEGEZHA GROUP'S EUROPEAN PAPER 
PACKAGING ASSETS WERE AWARDED 

RUSSIA M&A AWARDS
BEST DEAL OF 2021

GOLD LEVEL 
from the international 
platform EcoVadis

TOP 10
DEVELOPERS IN THE MASS 
HOUSING CATEGORY 

Forbes

No. 1
ESG RANKING OF RUSSIAN 
COMPANIES RAEX EUROPE 

Agricultural sector

TOP 10
PRODUCERS OF GENERICS 
IN THE RUSSIAN MARKET 

IQVIA

TOP 10
RUSSIAN DEVELOPERS 
BY REVENUE

RBC 500

URBAN 
AWARDS 2021 
Developer of the year 
and digital developer 

EUROPEAN 

PROPERTY AWARDS 
nominations for residential development 
and residential renovation 

TOP 50
AGRICULTURAL COMPANIES 
OF RUSSIA 

Expert

No. 1
RUSSIA'S MOST EFFICIENT 
DAIRY FARMS 

Soyuzmoloko

AGRICULTURAL INVESTOR 2021
Innovation of the year, Top manager of 
the year, Socially responsible initiative 
(during pandemic) and Reliable grain 
supplier

TOP 10
PRODUCERS OF NUTRITIONAL 
SUPPLEMENTS IN RUSSIA BY 
SALES VALUE 

DSM Group

PHARMA COMPANY 
OF THE YEAR 2021
Award from the Green cross 
pharmacies association

SI

MEDICINE OF COMPETENCY

No. 1
RUSSIA'S TOP 20 PRIVATE CLINICS 
AND #1 RUSSIA'S TOP 200 PRIVATE 
MULTI-SPECIALTY CLINICS 

Forbes and Vademec

TOP 3
IN THE RANKING OF MULTI-SPECIALTY 
CLINICS BY NUMBER OF DOCTORS 

BusinesStat / RBC

TOP 5
IN THE 2021 RANKING OF 
ST. PETERSBURG FASTEST 
GROWING MEDICAL CENTRES 

PATIENTS' 
CHOICE 2021
BEST CLINICS OF MOSCOW

SISTEMA PUBLIC 
JOINT STOCK 
FINANCIAL 
CORPORATION

TOP 25

RUSSIAN COMPANIES 
BY REVENUE 

RBC 500

TOP 20

PUBLIC RUSSIAN 
COMPANIES 

in Forbes Global 2000

TOP 20

RUSSIAN COMPANIES 
BY REVENUE 

in RAEX 600

TOP 20

COMMERCIAL REAL 
ESTATE OWNERS

Forbes

CBONDS 
AWARDS 2021
Issuer of the Year

RUSSIA IPO  
AWARDS
Segezha Group –  
The Best placement  
in 2021

1
2
0
2

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SISTEMA PJSFC  /  ANNUAL REPORT 2021 
 
 
 
 
 
16

SISTEMA.RU

17

PERFORMANCE  
OF THE  
CORPORATION

STRATEGY AND GOVERNANCE MODEL  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

KEY EVENTS OF 2021 AND AFTER THE REPORTING DATE . . . . . . . . . . . . . . . . . 30

FINANCIAL OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

SECURITIES AND SHARE CAPITAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

SISTEMA PJSFC  /  ANNUAL REPORT 202118

PERFORMANCE  OF THE  CORPORATION 

  STRATEGY AND GOVERNANCE MODEL

SISTEMA.RU

19

STRATEGY 
AND GOVERNANCE MODEL

Mission

Sistema's mission is to build Russia's leading investment company 

with diverse expertise and a strong track record, which will become 

an investment platform for managing both its own and third-

party capital, while also providing access to unique investment 

opportunities in the most attractive sectors and high-potential 

technologies and fueling long-term growth in shareholder value. 

Strategy

The Corporation's goals are matched 

with the elements of business model, 

which are inter-related 

Our goals can be achieved 

by answering 3 key questions 

underpinning the Corporation's 

strategy

PORTFOLIO 

STRATEGY

How do we manage  

our portfolio?

How do we invest  

in new projects?

Strategic goals and development areas

1

2

LONG-TERM GOALS

FOCUS AREAS

 „ Steady growth of the Corporation's 

shareholder value

 „ Maximising net asset value 

 „ Building profitable and growing 

companies that are leaders in their 
sectors

 „ Paying dividends to the Corporation's 

shareholders 

01

02

Building and continuously developing 
businesses worth over USD 1 billion

Embracing unique investment 
opportunities in traditional  
and new sectors

03

Creating value in assets through team 
strengthening, strategic development, 
business transformation, operational 
improvements, equity structure 
optimisation, digitalisation, etc

04

Continuous enhancement  
of corporate governance

GOVERNANCE 

MODEL

INVESTMENT 

PROCESS

3

How do we create  

value in our Assets?

SISTEMA PJSFC  /  ANNUAL REPORT 2021 
20

PERFORMANCE  OF THE  CORPORATION 

  STRATEGY AND GOVERNANCE MODEL

SISTEMA.RU

21

Portfolio strategy:   
current assets and new opportunities

Investments in existing assets: investments  

in own portfolio companies with potential to become  
businesses worth over USD 1 bn:

Investment  
geography:
in accordance with the 
approved strategy for 
portfolio companies

Industries and business 
segments:
companies' industries and 
adjacent sectors/segments 
with a synergistic effect

Discounted payback  
period (DPBP):
 from 3 to 10 years 

Investment  
strategy:
investments in portfolio 
companies to increase their 
competitiveness and market 
share, entering adjacent 
segments and launching  
new products with  
a synergistic effect

The portfolio strategy is based on classification of assets 

depending on market appeal, the competitiveness of the team 

and the company as a whole. 

MARKET 
ATTRACTIVENESS

ASSET 
COMPETITIVENESS 

Depending on the final score, 

there are four basic development 

options for assets in Sistema's 

portfolio.

The asset's position in the matrix determines shareholder decisions  
for the asset: active investment, testing of hypotheses with selected 
financing of projects, relaunching the asset's business model. 

s
s
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INVEST 

SELECTIVELY

DEVELOP

Areas  

of development

OPTIMISE

MONETISE 

Market size

TEAM

COMPANY

Asset competitiveness 

Industry sustainability  
in conditions of economic decline

Asset's position in relation  
to the top 3 players and opportunity  
for consolidation

Assessment of the team's  
competences compared  
to industry leaders

Risks, barriers and challenges 
of doing business

Existing competitive  
advantages

Confidence in business plan:  
the target and actual returns  
coinside

Idea and 
implementation

Sistema's strategy is based on the idea 
of gradual movement of assets from  
the left to the right side of the matrix  
as assets become more mature and 
grow in size.  

As part of its strategy Sistema aims  
to look for new points of growth that 
may become the core of the company's 
portfolio in 5 years.

Asset's financial stability  
and a proven business model

SISTEMA PJSFC  /  ANNUAL REPORT 2021 
22

PERFORMANCE  OF THE  CORPORATION 

  STRATEGY AND GOVERNANCE MODEL

SISTEMA.RU

23

NEW INVESTMENTS: UNIQUE OPPORTUNITIES IN TRADITIONAL INDUSTRIES 

MATURE 
UNDERVALUED  
ASSETS

Investment strategy: 
acquisition of substantial or controlling stakes in large assets in attractive 
markets with a possibility of increasing equity value, getting a premium in 
valuation and selling within 2-3 years.

GROWING 
ASSETS

Investment  
geography:
mostly in Russia. 

Investment  
strategy:
acquiring and consolidating 
players in certain industries  
or market segments, 
enhancing the asset's 
competitive advantages, 
leveraging economies  
of scale and entering new 
market segments; exit in 
4-5 years through a sale to 
 a strategic investor or IPO.

Industries and business 
segments:
sectors with large markets, 
high growth or transformation 
rates, and significant 
potential for growing 
efficiency, digitalisation, 
import substitution or exports.

NEW INVESTMENTS IN TECH SECTOR AND TECHNOLOGIES OF THE FUTURE 

TECHNOLOGY ASSETS

Investment strategy:
Direct investments in large stakes in technology companies that do not meet the 
requirements of investment theses of Sistema's own funds, with an opportunity  
to create new fast-growing businesses, make a breakthrough in the development  
of key technologies of the future and monetise them in 5-7 years.

VC FUNDS

Investment  
geography:
no restrictions.

Investment  
strategy:
investments by Sistema's 
existing and new VC funds; 
investment monetisation. 
Mandatory engagement  
of external investors as 
financial partners (the share 
of outside partners in new 
funds is at least 50 %).

Industries and business 
segments:
e-commerce, internet of 
things, artificial intelligence, 
cloud and edge computing, 
machine learning and neural 
networks, autonomous 
vehicles, robotics, augmented 
and virtual reality (AR/VR), 
blockchain, etc.

FAST-GROWING 
SEGMENTS

MINERAL RESOURCES 
used in electronics, 

batteries, conductors

TECHNOLOGIES

INVESTMENTS IN ASSETS 
IN SPECIAL SITUATIONS 
(distressed assets)

Pharmaceuticals

5G

Quantum Computing

AR/VR

Autonomous Vehicles

Lithium

Rare earth metals

CleanTech

Graphite

Blockchain

IoT

Hydrogen Power

FoodTech

CyberTech

Online Games

HealthTech

Robotics

Cloud computing

AI

Nickel

Silicon

Biotechnology

Investment process:  
taking investment decisions

Sistema relies on its practical experience and 

Our investment thesis: key criteria  

focuses on the following types of transactions 

for selecting new investment projects  

when entering new assets:

and assets.

GR deals
monopoly, 

goverment 

contracts

Buy & build
strategic investments 

in creating leaders

TYPE OF  

TRANSACTION

Smart deals
non-cash deals with 

retained control

VC funds
high-risk investments

Special situations
turning around distressed 

companies

TRANSACTION AMOUNT

STAKE IN THE BUSINESS

›

1  BN RUB

TARGET RETURNS

IRR

›

30 %

ESG CRITERIA

25 %›

over 4–5 years

›

2× CASH-ON-CASH

1

2

Rubbing out toxic investments  
(alcohol, tobacco, casinos, etc)

Priority investments for companies 
with ESG rating

SISTEMA PJSFC  /  ANNUAL REPORT 202124

PERFORMANCE  OF THE  CORPORATION 

  STRATEGY AND GOVERNANCE MODEL

SISTEMA.RU

25

Management model:  
how the Corporation manages assets and creates value 

Investing in the development of existing 

portfolio assets in order to increase their 

value is one of the key stages of Sistema's 

value creation model. 

Sistema has adopted a partnership 

management model that allows the 

Managing Partners to share the risks 

and returns from investment activities 

with the shareholders. 

Sistema has adopted a partnership management model that allows 
the Managing Partners to share the risks and returns from investment 
activities with the shareholders. Managing Partners are responsible  
for implementing the investment strategies of portfolio companies.  
In most cases, Managing Partners chair the boards of directors  
of portfolio companies and are in charge of forming the board and 
organising its work. They also bear responsibility for the recruitment  
and appointment of top management.

The Corporation's functions and departments actively advise respective 
departments of portfolio companies as part of forming development 
strategies, preparing key investment projects for assets, raising debt  
and equity financing, developing long-term incentive plans, forming 
optimum legal and tax structures, implementing corporate governance 
standards and improving security systems, thereby contributing  
to long-term value creation.

Corporate centre

The governance model is based  

on the elements that are the same 

for all the Group members:

1. 

Strategic planning

2.  Finance: budget, monitoring, control

3.  Approval of important projects

4.  Corporate governance standards

5.  HR management

BOARD  
OF DIRECTORS
+ committees

PRESIDENT

MANAGEMENT BOARD

ASSET MANAGEMENT PRINCIPLES 

The key element of Sistema's 

management model is the idea  

of transformation and creation  

of industry champions. 

At the transaction stage, the investment idea has a planning horizon  
of more than 5 years. The Corporation has an efficient process that makes 
it possible to implement the original investment idea by developing the 
asset's strategy for 3-5 years, making a road map with an action plan  
for 2 years and setting budget and financial targets for the calendar year. 

In the course  
of transaction

As part of the Budgeting and Strategic Planning Cycles of the Corporation

INVESMENT IDEA / 
PROJECT

STRATEGY 
OF THE ASSET

ROAD 
MAP

BUDGET, MONITORING  
AND CONTROL

Goal-settong horizon

TEAM PORTFOLIO 
MANAGEMENT

FUNCTIONS

Assets

BOARD OF DIRECTORS
+ committees

PRESIDENT

MANAGEMENT BOARD

SUBDIVISIONS

SISTEMA PJSFC  /  ANNUAL REPORT 202126

PERFORMANCE  OF THE  CORPORATION 

  STRATEGY AND GOVERNANCE MODEL

SISTEMA.RU

27

Value creation 
in assets

Performance assessment

Continuously and comprehensively 
assessing the company's performance and 
contributions of its board of directors and 
management team. This process ensures 
that the asset is managed in accordance 
with the Corporation's strategic goals 
and principles. 

Мanagement

Forming a best-in-class, efficient 
management team, establishing 
strategic goals and an incentive system 
for it, and determining a strategic 
development plan, efficient operating 
management model and required 
resources.

Innovations

Identifying new technologies and 
advanced work tools to increase 
profitability and accelerate growth at 
the company. Developing innovative 
products and services, improving their 
quality, entering new markets and 
attracting new customers.

Planning and control

Introducing processes of strategic, 
financial and operational planning 
and control and best international 
practices of investment and project 
management.

Сompetencies

A Board of Directors is formed at portfolio 
companies, which must include independent 
directors with recognised industry and 
functional expertise. The boards of directors 
support the management of portfolio 
companies in making key decisions on 
the areas of development and oversee 
the quality of execution and the results 
of decisions made. 

Implemented by assets
must have

Assistants provided to assets
if necessary

HR

 „ Management Incentive 

System

 „ Organisational structure + 
standard agreements

Personnel recruitment

FINANCE

 „ Budgeting cycle

STRATEGY

 „ Financial planning 

and control

Debt portfolio, taxes, reporting

 „ Strategic cycle

 „ Investment process

Investmen analysis

CORPORATE GOVERNANCE

 „ Corporate governamce 

 „ Board of Directors

system

IT

Support on legal matters, 
support for M&A deals

 „ Management dashboard

IT audit, development of IT strategy, 
icreasing digitilisation, etc.

GR

 „ If neccessary

SUSTAINABILITY

Contracts, organisation of meetings 
with federal and local goverments

Management system, including governence and policies

 „ Risk management

 „ Dislclosure

Self-assessment
Sustainability strategy development

SISTEMA PJSFC  /  ANNUAL REPORT 2021 
 
 
 
 
 
 
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PERFORMANCE  OF THE  CORPORATION 

  STRATEGY AND GOVERNANCE MODEL

SISTEMA.RU

29

Responsible investment and ESG principles

12.1

LOW ESG RISK
Sustainalytics

1.4 BN 

RUB

DIRECT SOCIAL INVESTMENTS 
OF THE GROUP

B

MANAGEMENT LEVEL
CDP

To learn more about responsible 
investment and sustainability 
management, please refer  
to the section “Sustainability 
management”. 

Sistema’s indirect ESG impact through its 
portfolio assets is more significant than 
the direct one. Therefore, at the stage 
of asset management the Corporation 
makes efforts to promote the following 
principles in Sistema Group companies 
through their governance bodies using 
established corporate procedures: 

 „ Compliance with high standards of 

corporate governance and principles 
of responsible business conduct

 „ Improvement of their sustainability 
management approaches and 
performance indicators

 „ Minimisation of negative and 

maximisation of positive impact 
through innovation, services, products 
and investments in local communities

Responsible investment is an integral 
element of Sistema's investment strategy 
and long-term success. It means that 
at all stages of its investment activities 
and asset ownership the Corporation 
takes into account not only financial and 
operating aspects but also significant 
environmental, social and governance 
(ESG ) factors to create long-term value 
for shareholders and other stakeholders. 

In 2020, the Board of Directors approved 
updated investment criteria as part of 
the Corporation's investment strategy. 
Among other things, the investment 
process for the first time involved the 
consideration of ESG factors reflecting 
the Corporation's guiding principles 
on responsible business conduct and 
international ESG standards, which 
solidified Sistema's strategic approach 
to responsible investment.

At the portfolio building stage, Sistema 
excludes “sin stocks”, which is consistent 
with the Corporation's established 
investment culture, and also considers 
the ESG profiles of acquisition targets in 
other industries when making investment 
decisions. 

ENVIRONMENTAL

SOCIAL

GOVERNANCE

E

S G

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PERFORMANCE  OF THE  CORPORATION 

  KEY EVENTS OF 2021 AND AFTER THE REPORTING DATE

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31

KEY EVENTS OF 2021 
AND AFTER THE 
REPORTING DATE

MONETISATIONS  
AND INVESTMENTS

Corporation 

CORPORATE GOVERNANCE

In May 2021, the Board of Directors approved a new dividend policy, which 

stipulates that the Corporation will aim to pay annual dividends in the amount 

of at least RUB 0.31 per share in 2021, RUB 0.41 per share in 2022 and RUB 0.52  

per share in 2023. Starting from 2022, in addition to the basic dividend amount, 

the Board of Directors recommends distributing in dividends to shareholders  

10 % of absolute increase of adjusted OIBDA for the previous year, if it grew  

by more than 5 % and Net Debt/OIBDA at the end of the previous year  

did not exceed 3.0×.

DIVIDENDS  

AND SHAREHOLDER RETURN

Dividend payout for 2020

In August 2021, in accordance with the approved dividend policy, Sistema paid 

dividends for 2020 in the amount of RUB 2,991.5 m, or RUB 0.31 per ordinary share.

Buyback programme

In June 2021, Sistema announced an increase in the volume of its share 

buyback programme launched on 17 September 2019 to RUB 7.0 bn, with the 

programme extended until 17 September 2022. In January 2022, the Corporation 

completed the programme, having bought a total of 315,195,371 ordinary shares.

IPO Segezha Group

In April 2021, Segezha Group held an initial public offering on the Moscow 

Exchange. The company raised RUB 30 bn to finance its investment activities 

and optimise debt. After the IPO, Segezha Group's capitalisation amounted  

to RUB 125.5 bn; Sistema's share in Segezha Group decreased to 72.0 % 1,  

with the share of free float being 23.9 %.

Sale of a minority stake in Segezha Group

In December 2021, Sistema sold an 8.7 % stake in Segezha Group 

to Bonum Capital for USD 150 m. After the deal, the Corporation's shareholding 

in Segezha Group decreased to 62.2 %.

MONETISATIONS  
AND INVESTMENTS

1  Taking into account the partial exercise of the 

over-allotment option as part of the stabilisation 
procedure post-IPO and exercise of the option 
of Segezha Group's president M. Shamolin.

Development of the pharma business

In February 2021, Sistema and its financial partner VTB contributed 56.2 %  

of shares in OJSC Sintez to Binnopharm Group as part of the project to create 

a combined pharmaceutical holding company. Sistema, VTB, and a consortium 

of investors comprising the Russian Direct Investment Fund (RDIF), the Russia-

China Investment Fund (RCIF) established by the RDIF and China Investment 

Corporation, and leading Middle Eastern funds contributed an 85.6 % stake  

in JSC Alium to the equity of Binnopharm Group. 

In March 2021, Sistema acquired 32.4 % of Sintez from JSC National 

Immunobiological Company controlled by Rostec and in May 2021, it contributed 

this stake to the equity of Binnopharm Group.

In June 2021, Sistema sold 11.2 % in Ristango Holding Limited, the owner of 100 %  

of Binnopharm Group, to Nevsky Property Investments Limited, controlled by VTB 

Capital, for RUB 7 bn. As a result, the effective stake of Sistema and VTB Group  

in Binnopharm Group amounted to 75.3 %.  

In July and December 2021, Sistema exercised its right and bought the stakes 

in Sinocom Investments Limited and Ristango Holding Limited held by VTB 

for a total of RUB 15.76 bn. After the deal, Sistema's effective equity holding in 

Binnopharm Group increased to 75.3 %.

The share of the consortium of investors including the Russian Direct Investment 

Fund (RDIF), the Russia-China Investment Fund (established by the RDIF and 

China Investment Corporation), and major Middle Eastern funds equaled 12.5 %, 

and VTB Capital held 11.2 % through Nevsky Property Investments Limited. The 

remaining 1 % of shares in Ristango Holding Limited is owned by a minority 

shareholder (an individual).

Acquisition of Nearmedic Group

In September 2021, New Investment Holding JSC, jointly controlled by Sistema 

and Sberbank, acquired Nearmedic Group for RUB 1. The net debt of the group, 

which operates in the pharma and healthcare sectors, on the closing date 

was RUB 5.9 bn. 

Sistema SmartTech

In April 2021, Sistema SmartTech invested RUB 200 m in Urent, which develops  

one of the largest scooter-sharing services in Russia. 

In May 2021, Sistema SmartTech invested USD 300,000 in The Mashina, which 

develops a car subscription platform. 

In July 2021, Sistema SmartTech closed two deals: (1) it invested RUB 200 m 

in Checkbox, a last-mile delivery platform; and (2) invested RUB 130 m in LLC 

Profilum, a career guidance service for school-aged children. 

In December 2021, Sistema SmartTech invested in LLC Directual, a developer 

of an eponymous low-code platform. The money will go towards platform 

enhancements and expansion into new markets.

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PERFORMANCE  OF THE  CORPORATION 

  KEY EVENTS OF 2021 AND AFTER THE REPORTING DATE

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33

MONETISATIONS  
AND INVESTMENTS

Sistema SmartTech

In January 2022 Sistema, Sistema SmartTech invested RUB 50 m in MyGig Invest 

Ltd, a developer of a platform for finding one-time or regular side jobs. Sistema 

SmartTech led the funding round for a total of RUB 120 m, which also included 

Altus Capital and shareholders of the Brayne family office.  

Sistema Asia Fund 

In March 2021, Sistema Asia Fund took part in the series D investment round 

of Uniphore, a global leader in automation of speech interaction. As a result, 

Uniphore raised USD 140 m from Sistema Asia Fund and other investors from 

Europe and the Middle East. 

In May 2021, Sistema Asia Fund and other investors participated in the series 

B investment round of ANSR, which offers leading international companies 

services of accelerating their digital transformation on the basis of global 

service centres. The round size totaled USD 15 m. 

In July 2021, Sistema Asia Fund and other investors participated in the series 

C investment round of the startup HealthifyMe, the developer of India's most 

popular wellness and fitness application, to a total amount of USD 75 m. 

In September 2021, Sistema Asia Fund and other investors participated in the 

series C investment round of Exotel, the developer of India's most popular CPaaS 

platform, to a total amount of USD 35 m. 

In February 2022, Sistema Asia Fund participated in the series B investment 

round of Airmeet, a comprehensive new generation platform for virtual 

interactions between companies and their customers or other audiences. As a 

result, Airmeet raised USD 35 m from Sistema Asia Fund and other investors.

Sistema Venture Capital

In February 2021, Sistema Venture Capital sold its stake in the agricultural startup 

Observe Technologies, in which it had invested in 2017. The returns on investment 

exceeded 300 %. 

In August 2021, Sistema Venture Capital exited Datasine, a Russian-British service 

for personalisation of marketing campaigns. 

In February 2022, Sistema Venture Capital exited VisionLabs, one of the global 

leaders in computer vision and machine learning.

STRENGTHENING  

OF FINANCIAL POSITION

Comfortable debt levels

As of 31 December 2021, the Corporate Centre's net financial liabilities equaled 

RUB 210.4 bn (+14.5 % YoY). The Corporate Centre's entire debt is denominated  

in Russian roubles.

Active participation in debt capital markets

Sistema was active in the debt capital markets on the back of a significant 

demand for its debt securities in 2021.

In the reporting year, the Corporation issued six bond series to a total amount 

of RUB 62.5 bn (001P-18, coupon rate 6.90 %; 001P-19, coupon rate 7.35 %; 001P-20, 

coupon rate 8.20 %; 001P-21, coupon rate 8.40 %, 001P-22, coupon rate 8.20 %,  

001P-23, coupon rate 9.95 %) and also completed a secondary placement of 

series 001P-07 registration-exempt bonds in the amount of RUB 2.8 bn at 99.55 %  

of the nominal price.

Upgrade in credit ratings

In May 2021, S&P confirmed Sistema's credit rating at BB, with outlook  

upgraded to "positive." 

In June 2021, Fitch upgraded Sistema's credit rating from BB- to BB,  

with a "stable" outlook. 

In September 2021, Expert RA upgraded the outlook for the Corporation's credit 

rating from "stable" to "positive", with the rating confirmed at ruAA-.

ENHANCING SUSTAINABILITY

In May 2021, Sistema's Board of Directors approved the Environmental Policy 

and the Human Rights Policy of Sistema. These documents complement the ESG 

management system and elaborate the provisions of Sistema's Sustainability 

Policy. They set an example for portfolio companies in part related to enhancing 

the efficiency of environmental protection management and human rights 

protection, thus reducing the investment portfolio's exposure to environmental 

and social risks. 

In October 2021, Sistema was named among the three leaders of the ESG ranking 

of public financial companies compiled by the National Rating Agency (NRA). 

The ranking includes 30 leading banks, financial and infrastructure institutions 

and insurance companies; Sistema was put in the first group, which means an 

advanced level of introduction of sustainability principles in the core business.

In December 2021, Sistema joined the National ESG Alliance. The Alliance 

was designed as a permanent platform for dialogue and engagement of all 

stakeholders, exchange of knowledge and experience between various business 

segments, the government and society, and development and promotion of new 

ESG norms and standards.

SISTEMA PJSFC  /  ANNUAL REPORT 2021 
 
 
 
 
 
 
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PERFORMANCE  OF THE  CORPORATION 

  KEY EVENTS OF 2021 AND AFTER THE REPORTING DATE

SISTEMA.RU

35

Portfolio assets

Dividend payouts

In August 2021, MTS completed payment of dividends for 2020 in the amount 

of RUB 26.51 per ordinary MTS share (RUB 53.02 per ADR). In November 2021, MTS 

completed payment of dividends for 1H 2021 in the amount of RUB 10.55 per 

ordinary share (RUB 21.1 per ADR). 

Buyback programme

In July 2021, MTS completed its share buyback programme announced in 

March, having bought 45,401,921 ordinary shares (including American depositary 

receipts) to a total amount of about RUB 15 bn, which equals 2.27 %  

of outstanding MTS shares.

Spin-off of infrastructure and tower assets

In September 2021, the extraordinary general meeting of shareholders approved 

the company's reorganisation through spin-off of tower infrastructure in a 100 % 

subsidiary, LLC BIK, and a part of active and digital infrastructure in another 

100 % subsidiary, JSC MVS.

Consolidation of 100 % of Sistema Capital

In September 2021, MTS completed acquisition of 70 % in LLC Sistema Capital 

MC, thus increasing its stake in the management company to 100 %. The deal will 

enable MTS to accelerate the launch of new products for retail investors and 

HNWI and will expand the range of financial services offered by the company.

Acquisition of VisionLabs

In February 2022, MTS acquired VisionLabs B.V., a global leader in computer 

vision and machine learning products, for RUB 6.5 bn. VisionLabs software 

is used in more than 1.7 m cameras worldwide. VisionLabs’ revenue in 2020 

exceeded RUB 1.1 bn. 

Upgrade in credit ratings 

In February 2021, NCR set MTS's credit rating at AAA.ru (the highest score on the 

agency's scale) with a "stable" outlook. 

In March 2021, Expert RA upgraded MTS Bank's credit rating to ruA- with a "stable" 

outlook, considering the bank's growing role in the MTS digital ecosystem. 

In June 2021, Fitch confirmed MTS's ratings, changing the outlook from "stable"  

to "positive."

Enhancing sustainability

In March 2021, MTS announced it was establishing an ESG Committee 

(Committee for Corporate Governance, Environmental and Social Responsibility) 

of the Board of Directors.  

In March 2021, MTS placed social registration-exempt bonds of series 001P-18 

to a total amount of RUB 4.5 bn on the Moscow Exchange. The funds raised will 

be used to finance the operator's project to provide communication services 

(internet access) to about 5,000 socially important facilities in eight regions  

of Russia.

Infrastructure development and foreign expansion

In 1Q 2021, fulfilment centres were opened in Novosibirsk and Khabarovsk. The 

fulfilment centre in Khabarovsk will help Ozon with pursuing its strategic goal of 

expansion in the Far East. 

In May 2021, Ozon announced start of foreign expansion of its logistical 

infrastructure and operations. The company is upscaling business in Belarus, 

where it opened a logistics centre in October 2021. In addition, as part of its 

expansion into the CIS countries, the company signed partner agreements with 

national postal operators of Belarus and Kazakhstan, ensuring countrywide 

coverage by last mile deliveries.

Development of ecosystem of financial services

In May 2021, Ozon acquired 100 % of Oney Bank from Sovcombank for the 

purpose of integrating it into its fintech vertical. The bank licence will give Ozon 

additional flexibility in supporting existing and launching new financial products 

for customers and sellers, and will also help it to optimise acquiring expenses. 

In May 2021, the Russian Central Bank included Ozon Credit in the register 

of microfinancial organisations. Ozon Credit is expected to become a full 

participant of Ozon.Invest, a lending platform for sellers, which entrepreneurs 

use to finance their business on the marketplace. As of 31 December 2021, about 

2 m Ozon Cards were issued.

Development of express deliveries

As the popularity of express deliveries grew, Ozon Express continued its regional 

expansion in 2021. Dark stores emerged in 10 Russian regions. In October, the 

service launched its own deli production, expanding the range of its private 

labels with ready-to-eat food.

Raising funds for development

In February 2021, Ozon placed convertible bonds for USD 750m. The funds will 

be used for organic growth, expansion into new business verticals and general 

corporate purposes.

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PERFORMANCE  OF THE  CORPORATION 

  KEY EVENTS OF 2021 AND AFTER THE REPORTING DATE

SISTEMA.RU

37

Dividend payouts

Dividend payouts

In April 2021, the company approved a dividend policy, which envisages payout 

of up to RUB 5.5 bn per year in 2021-2023 and up to 100 % of free cash flow starting 

from 2024. It also envisages a possible increase of the payout subject to market 

stability and a safety margin in terms of debt. 

In January 2022, Segezha Group completed payment of interim dividends  

for 9M 2021 in the amount of RUB 6.6 bn or RUB 0.42 per share.

Consolidation and development of production facilities

In February 2021, Russia's first CLT plant with an annual capacity of 50,000 cu m 

was commissioned in Sokol, the Vologda region.

In September 2021, Segezha Group completed consolidation of JSC 

Novoyeniseisky TCC (NTCC). Following the acquisition of NTCC, Segezha Group's 

allowable cut grew by 2.2 m cu m, while sawn timber production capacity 

increased by 30 % per annum. 

In December 2021, Segezha Group completed acquisition of LLC Inter Forest  

Rus (IFR) for USD 515 m. IFR comprises 24 timber assets in the Krasnoyarsk  

and Irkutsk regions and significant forest resources. The transaction doubled 

Segezha Group's allowable cut to 23.6 m cu m, making it one of the world's 

biggest forest users. 

ESG progress

In March 2021, Segezha Group joined the UN Global Compact, which unites  

over 16,000 organisations from more than 160 countries whose strategies meet 

ESG criteria. 

In April 2021, the company's Board of Directors approved its sustainability 

strategy and policy till 2025. The strategy is focused on four key areas: innovative 

forest business, comfortable living environment in the forest regions of Russia, 

climate-oriented forest management and production and a responsible supply 

chain in the forest industry. 

In August 2021, Segezha Group received its first international ESG rating  

from Sustainalytics, a leading rating agency in the sphere. The agency  

assessed the company's risk level as average (21.4, where 0 is the best result), 

which corresponds to the first quartile for companies in the Paper and Forest 

Industry sector.

In December 2021 a new dividend policy was approved. Etalon Group intends 

to pay dividends in the amount of 40 %-70 % of net income under IFRS before 

purchase price allocation (PPA). Payments will be made once a year after 

release of the financial statements according to IFRS. In order to improve 

transparency, the Board of Directors will issue its recommendation on dividends 

on or before 31 May, and payments will be made on or before 31 December  

of the year following the reporting period.

In December 2021, Etalon Group completed payment of final dividends for 2020 

in the amount of RUB 3.6 bn or RUB 9.39 per share (global depositary receipt), 

which corresponds to 61 % of net income before purchase price allocation. 

Regional expansion and portfolio growth

In 2021, Etalon Group grew its portfolio by acquiring new projects in St Petersburg, 

Moscow and other regions: Novosibirsk, Omsk, Tyumen and Yekaterinburg. The 

total sellable area of the acquired projects is 3.6 m sq m.

Raising capita

In May 2021, Etalon Group raised over USD 150 m in a secondary public offering 

(SPO). The company placed almost 88.5 m ordinary shares, including shares in 

form of GDRs, which represent 30 % of its authorised capital, at a price of USD 

1.7 per share.

Credit rating awarded 

In September 2021, Expert RA awarded Binnopharm Group a credit rating  

at ruA with a "stable" outlook. 

First-time bond issue

In November 2021, the company placed its first issue of registration-exempt 

bonds to the amount of RUB 3 bn with a coupon rate of 9.90 % and a put option 

in 2 years. The funds will be used to carry out investment projects and refinance 

the existing debt portfolio.

Start of international expansion

In December 2021, Binnopharm Group registered its official representative 

office in Kazakhstan and opened offices in five other CIS countries – Belarus, 

Azerbaijan, Moldova, Armenia and Uzbekistan. This will enable the company  

to double its export revenue in 2024 and will be the first step in building  

its international infrastructure.

Extension of product portfolio

In January 2022, Binnopharm Group and Dr. Reddy's signed an agreement  

on acquisition by Binnopharm Group of two antibacterial drugs from Dr. Reddy's 

in Russia and the CIS. 

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PERFORMANCE  OF THE  CORPORATION 

  KEY EVENTS OF 2021 AND AFTER THE REPORTING DATE

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39

SI

MEDICINE OF COMPETENCY

Expansion of the healthcare chain

In 2021, Medsi continued developing its chain in the Moscow region, opening  

a clinicodiagnostic centre in Shchyolkovo and 5 clinics of the local format.  

Two family clinics were opened in Moscow under a franchise model. As part  

of its regional development strategy, Medsi opened the first clinic in the South 

federal district (in Rostov-on-Don) and a third clinic in St Petersburg. 

In November 2021, Medsi opened its own lab chain, SmartLab, with an area  

of over 2,000 sq m and an annual capacity of over 20m tests on the basis  

of the clinical hospital in Otradnoye. Total investments in the project exceeded 

RUB 400m. 

In November 2021, Medsi inaugurated a children's hospital (with an area of over 

4,000 sq m) on the basis of the clinical hospital in Otradnoye. Total investments 

in the project exceeded RUB 1 bn. The children's department is based on the 

concept of 360 degrees medicine, which means that outpatient and in-patient 

care, rehabilitation and home care are offered at one medical establishment. 

In December 2021, Medsi opened a multi-specialty medical centre  

in the Michurinsky avenue with a total area of 33,475 sq m. It comprises  

a clinicodiagnostic centre for adults and children, a day hospital, an in-patient 

facility and a centre of high-tech surgery. Total investment in the project 

exceeded RUB 8 bn. 

In January 2022, Medsi closed the transaction for acquisition of 100 %  

in the ProMedicina chain in Ufa and the Dialine chain in Volgograd from  

the owners of the National Healthcare Chain. Medsi acquired 31 clinics  

(with an aggregate area of 22,585 sq m), becoming a leading healthcare 

operator in the economically attractive Volgograd and Ufa.

Development of the telemedicine app SmartMed

The number of installations of the mobile app SmartMed grew by 53,600  

year-on-year to 376,000; the number of active users grew by 72.3 % year-on-year 

to 528,000; the number of appointments, including for instrumental and lab 

diagnostics, grew 3.1-fold to 2.5 m.

Expansion of land assets

As of the end of 2021, Steppe AgroHolding's land assets totaled 578,000 ha, 

making it one of Russia's top 6 land owners. The company gradually increases its 

land holdings by consolidating neighbouring assets.

Record-high harvest and exports

In August 2021, Steppe AgroHolding completed harvesting of early grains and 

grain legumes (wheat, barley and peas). Gross wheat harvest surged by 50 % 

year-on-year to unprecedented 970,000 t.

In the first half of the 2021/2022 farming season (July-December), Steppe 

AgroHolding exported 200,000 t of niche crops, which was an absolute record 

among Russian exporters of niche produce. Steppe is the absolute market 

leader in pea, mustard, and chickpea exports.

Acquisition of assets

In July 2021, Steppe AgroHolding acquired 100 % of the PIR Group holding 

company, Russia's leading producer of pre-packaged cheese and a major 

distributor of cheese, dairy products and plant-based alternatives.

ESG progress

Steppe AgroHolding was included in the ESG ranking RAEX Europe. The ranking 

has been published since 2018 and is updated monthly. Steppe AgroHolding  

was the second agricultural company to be added to the list and was ranked 

54th. Before that, the only agricultural company in the ranking was Rusagro, 

ranked 58th.

SISTEMA PJSFC  /  ANNUAL REPORT 202140

PERFORMANCE  OF THE  CORPORATION 

  FINANCIAL  OVERVIEW 2021

SISTEMA.RU

41

FINANCIAL  
OVERVIEW 2021

Group capex increased by 30.8 % to RUB 167.2 bn in 2021 as a result of investments 

by key assets in promising new business lines and in improving efficiency:  

at MTS, in network development with a focus on expanding 4G capacity,  

as well as in new business areas in its digital ecosystem; at Segezha Group,  

in the modernisation of the Segezha and Sokol PPMs, the expansion of the 

Vyatka Plywood Mill, the construction of a boiler and pellet plant in Sokol as well 

as the modernisation of the Onega woodworking plant; at Steppe AgroHolding, 

in the construction and modernisation of dairy farms and processing facilities, 

acquisitions of agricultural machinery and the development of logistics 

Structural analysis of debt 
portfolio, RUB bn

18 %

2021

2020

CHANGE, %

infrastructure.

Revenue, RUB bn

802.4

2021

+16 %

RUB m 1

Revenue

OIBDA

802,398

691,626

278,128

229,896

Adjusted OIBDA 

251,927

236,340

Operating income

143,968

109,405

691.6
2020

Net profit attributable to Sistema

2020 2021

Adjusted net profit /(loss) 
attributable to Sistema

17,344

(8,895)

10,217

15,998

16.0 %

21.0 %

6.6 %

31.6 %

69.8 %

−

Adjusted OIBDA, RUB bn

+6.6 %

236.3
2020

Net profit, RUB bn

+69.8 %

10.3
2020

251.9

2021

2020 2021

17.3

2021

2020 2021

In 2021, Sistema’s consolidated revenue increased by 16.0 % year-on-year to 

RUB 802.4 bn, driven by revenue growth at key assets: at MTS, thanks to higher 

consumption of telecoms services and internet traffic, increased consumption  

of ecosystem services and higher sales of handsets and accessories; at Segezha 

Group, on the back of an increase in production volumes and positive dynamics 

in prices for key products; at Steppe AgroHolding, thanks to an increased 

gross harvest in the Field Crops segment and increased milk production in the 

Dairy segment, as well as the successful development of agrotrading and the 

development of new business lines. The consolidation of Binnopharm Group’s 

results in Sistema’s financial statements from 25 June 2021 also had an impact 

on the Corporation’s revenue.

The Group’s adjusted OIBDA increased by 6.6 % year-on-year to RUB 251.9 bn 

in 2021 mainly as a result of higher adjusted OIBDA at subsidiaries: at MTS, 

partly as a result of higher demand for financial services, the recovery in the 

entertainment industry and changes to the product portfolio; at Segezha Group, 

due to an increase in prices across all of the Group’s product types, and also 

due to increases in the efficiency of Segezha Group’s own logging operations 

and overall productivity; at Steppe AgroHolding, on the back of improved 

operational efficiency and higher crop yields, upward price trends for the sale  

of agricultural products, an increase in the number of high-yield dairy cattle and 

an increase in gross milk yield, as well as the development of new business lines. 

Group SG&A costs increased by 15.0 % year-on-year in 2021, mainly on the back  

of an increase in SG&A at MTS and Segezha Group, as well as the consolidation 

of Binnopharm Group’s results. SG&A at MTS increased as a result of accruals 

under the updated options programme for management and increased 

advertising expenses to promote ecosystem products. SG&A at Segezha Group 

increased primarily driven by bonus payments to management triggered by the 

company’s IPO and the costs associated with conducting M&A transactions.

229.4

RUB BN

82 %

RUB bonds

 Bank loans and other

DEBT PORTFOLIO OVERVIEW

The Corporate Centre’s financial liabilities increased by 20.5 % year-on-year  

due to the issue of RUB-denominated bonds. Cash position amounted  

to RUB 19 bn. As of 31 December 2021, RUB-denominated liabilities accounted  

for 100 % of the Corporate Centre’s financial liabilities. Bonds accounted  

for 82 % of the Corporate Centre’s debt as of the end of 4Q 2021, up from 66 %  

at the end of 4Q 2020. The weighted average rate on bonds in the debt  

portfolio was 7.8 % at the end of 2021.

The Corporate Centre’s financial liabilities 2, RUB bn

 Total debt

Net financial liabilities 3

New debt raised

Repayment of liabilities

65.5

–32.7

190.4

183.7

31 Dec
2020

223.2

208.6

30 Sep
2021

17.0

–10.8

229.4

210.4

31 Dec
2021

Schedule for repayment of financial obligations of the Corporate Centre 2, RUB bn

As of December 31, 2021

 Local bonds with put option 4

 Loans and other debt

38.0

9.1

28.9

38.2

3.4

34.8

66.8

22.7

44.1

42.4

44.1

6.4

36.0

2022

2023

2024

2025

2026

1  Hereinafter, adjusted OIBDA and adjusted net profit are non IFRS indicators used  

to evaluate financial performance of the Corporation and Sistema Group companies 
and represent underlying financial measures adjusted for a number of one-off gains 
and losses that are not related to business operations. The reconciliation of these 
indicators is provided in “Alternative performance measures” section below.

2  Based on management accounts.

3 

Including the total volume of borrowings 
with the exception of cash and cash 
equivalents at the Corporate Centre level.

4  RUB bond series 001Р-01/06/09/10 with a put option in 2022; series 001Р-04/11/14/16/18 with  

a put option in 2023; series 001Р-05/08/12/13/15 with a put option in 2024; series 001P-07/17/19  
with a put option in 2025; series 001P-20/21/22/23 with put option in 2026.

SISTEMA PJSFC  /  ANNUAL REPORT 202142

PERFORMANCE  OF THE  CORPORATION 

  FINANCIAL  OVERVIEW 2021

SISTEMA.RU

43

Operating Income Before 

Depreciation and Amortisation 

(OIBDA) and OIBDA margin. 

ALTERNATIVE PERFORMANCE MEASURES

Operating Income Before 

Depreciation and Amortisation 

(OIBDA) and OIBDA margin.

Adjusted OIBDA, operating income 

and profit attributable to Sistema 

shareholders.

OIBDA represents operating income before depreciation and amortisation. 
OIBDA margin is defined as OIBDA as a percentage of our net revenues. 
Our OIBDA may not be similar to the OIBDA measures of other companies; 
is not a measurement under accounting principles generally accepted 
under IFRS and should be considered in addition to, but not as a substitute 
for, the information contained in our consolidated statement of profit  
and loss. 

We believe that OIBDA provides useful information to investors because  
it is an indicator of the strength and performance of our ongoing business 
operations, including our ability to fund discretionary spending such  
as capital expenditures, acquisitions of businesses and other investments 
and our ability to incur and service debt. 

While depreciation and amortization are considered operating costs 
under IFRS, these expenses primarily represent the non-cash current 
period allocation of costs associated with long-lived assets acquired  
or constructed in prior periods. OIBDA is commonly used as one of the 
bases for investors, analysts and credit rating agencies to evaluate  
and compare the periodic and future operating performance and value  
of companies.

The following table presents a reconciliation of OIBDA to operating income 
for the periods indicated:

RUB m

2021

2020

Operating income

143,967

109,404 

Depreciation and amortisation

(134,160)

(120,492)

OIBDA

278,128

229,896

The Company uses adjusted OIBDA, adjusted operating income and 
adjusted profit/(loss) attributable to Sistema shareholders to evaluate 
financial performance of the Group. These represent underlying  
financial measures adjusted for a number of one-off gains and losses.  
We believe that adjusted measures provide investors with additional 
useful information to measure our underlying financial performance, 
particularly from period to period, because these measures are exclusive 
of certain one-off gains and losses.

Adjusted operating income and 
adjusted OIBDA can be reconciled to our 
consolidated statements of profit and 
loss as follows: 

RUB m

2021

2020

Operating income

143,967 

109,405 

Accruals related to LTI program at portfolio 
companies (except for Segezha and MTS LTI)

Impairment of non-current assets (MTS)

Revaluation of equity investment in the 
consolidation of pharmaceutical assets 

534

−

(25,327)

Impairment of investment and other property

−

Other non-recurring loss /(profit), net

Adjusted operating income

Depreciation and amortisation

Adjusted OIBDA

Adjusted net profit attributable to 
Sistema shareholders can be reconciled 
to our consolidated statements of profit 
and loss as follows:

RUB m

Net profit attributable to Sistema

Accruals related to LTI program at portfolio 
companies

(1,409)

117,767 

134,160 

251,927 

2021

17,343 

496 

577

2,023 

−

2,789 

1,054 

115,848 

120,492 

236,340 

2020

10,217 

551 

Impairment of non-current assets (MTS)

 −

1,011 

Revaluation of equity investment in the 
consolidation of pharmaceutical assets

Impairment of investment and other property

Other non-recurring loss /(profit), net

(25,327)

 −

(1,409)

Adjusted net profit /(loss) attributable to Sistema

(8,895)

3,446 

773 

15,998 

SISTEMA PJSFC  /  ANNUAL REPORT 2021 
44

PERFORMANCE  OF THE  CORPORATION 

  SECURITIES  AND SHARE CAPITAL

SISTEMA.RU

45

SECURITIES  
AND SHARE CAPITAL

Shareholders’ equity

868.5 BN

RUB 

AUTHORISED CAPITAL

Sistema has 9,650,000,000 ordinary shares outstanding with a nominal 
value of RUB 0.09 each. Its authorised capital is RUB 868,500,000. 

Sistema’s principal shareholder is its Board Chairman Vladimir 
Evtushenkov, who owns 49.2 % 1 of the Corporation’s equity.

in 2021

Shareholding structure as of 2021, %

Shareholding structure at the end of the calendar year, %

6.5 %

2.6 %

5.6 %

2021

26.1 %

59.2 %

V. Evtushenkov

Ordinary shares in free float

GDRs in free float

 Ordinary shares and GDRs held  
by Sistema Group companies

 Ordinary shares and GDRs held  
by members of the Board of Directors  
and the Management Board of Sistema

Up-to-date information on Sistema’s 
shareholding structure can be found  
on the Company’s website.

SHAREHOLDERS

V. Evtushenkov

Ordinary shares in free float

GDRs in free float

Ordinary shares and GDRs held  
by Sistema Group companies

Ordinary shares and GDRs held  
by members of the Board  
of Directors and the Management 
Board of Sistema

2021

2019

2020

59.2 %

26.1 %

5.6 %

2.6 %

59.2 %

21.2 %

10.3 %

2.8 %

59.2 %

25.0 %

6.9 %

1.4 %

6.5 %

6.5 %

7.5 %

The list of shareholders with non-zero balances on personal accounts  
as of 31 December 2021 included: 
224,174 individuals and 1,963 legal entities

Number of shareholders who are individuals, thousand people

2021

2020

2019

224

133

39

1 

In April 2022, Vladimir Evtushenkov has transferred a 10 % stake in the share capital of Corporation to Sistema’s member of the Board  
of Directors and Senior managing partner, Felix Evtushenkov. As a result of this transaction, Felix Evtushenkov’s stake in the share capital 
of Sistema has increased to 15.2 %, whereas Vladimir Evtushenkov’s shareholding in Sistema has decreased to 49.2 %.

Securities

Quote Information 
and transaction prices

Sistema conducted an initial public offering in 2005. Its shares are traded 
on the London Stock Exchange in the form of global depositary receipts 
(GDRs) under the ticker symbol “SSA.” One GDR represents 20 ordinary 
shares. The Corporation’s ordinary shares are also listed on the Moscow 
Exchange in the first listing level under the ticker symbol “AFKS.” The GDRs 
traded on the London Stock Exchange represent about 5.6 % of Sistema’s 
equity, and the shares traded on the Moscow Exchange, 26.1 %. Shares  
in free float constitute approximately 31.7 % of the company’s equity.

MOEX.COM

LONDONSTOCKEXCHANGE.COM

NYSE.COM

NASDAQ.COM

TYPE OF SECURITIES

SHARES (ORDINARY)

GDR (1 GDR = 20 SHARES)

Free float breakdown, RUB bn

Registration number

1-05-01669-A

−

ISIN

Ticker

RU000A0DQZE3

US48122U2042

AFKS

SSA

Primary trading platforms

Moscow Exchange

London Stock Exchange

5.6 %

Sistema is also the largest shareholder in four other public companies: 
MTS PJSC (MTSS ticker symbol on the Moscow Exchange and MBT on the 
New York Stock Exchange), Segezha Group PJSC (SGZH ticker symbol  
on the Moscow Exchange), ETALON GROUP PLC (ETLN ticker symbol on the 
Moscow Exchange and the London Stock Exchange) and Ozon Holdings 
PLC (OZON ticker symbol on the Moscow Exchange and the NASDAQ). 

31.7 % 

26.1 %

Moscow Exchange (ordinary shares)

 London Stock Exchange (GDRs)

The Moscow Exchange includes 
Sistema’s share prices in the calculation 
base of its key indices (MOEX Russia 
and RTS), as well as its Broad Market 
Index and the Small and Medium 
Capitalisation Index.

MOEX BROAD  
MARKET INDEX 

THE MOEX 
RUSSIA INDEX

IMOEX

MOEX SMID  
INDEX 

THE RTS INDEX

RTSI

MSCI RUSSIA 
SMALL CAP 

MOEXBMI

MCXSM

MSCI RUSSIA 

SISTEMA PJSFC  /  ANNUAL REPORT 2021 
46

PERFORMANCE  OF THE  CORPORATION 

  SECURITIES  AND SHARE CAPITAL

SISTEMA.RU

47

Results of trading in shares and GDRs on stock exchanges 1, %

Share prices of Sistema (GDR) and its publicly traded assets 4, %

Sistema shares

MTS shares

IMOEX

Etalon shares

OZON shares

INDICATOR

2021

2020

2019

2018

2017

Sistema shares on the Moscow Exchange

Year low, RUB

Year high, RUB

Year-end price, RUB

21.8

38.0

23.4

10.8

33.6

28.6

8.0

16.2

15.2

Year-end market cap, RUB bn

226.2

276.4

147.0

Sistema GDRs on the London Stock Exchange

Year low, USD

Year high, USD

Year-end price, USD

Year-end market cap, USD bn

5.9

10.0

6.2

3.0

2.7

8.7

7.7

3.7

2.3

5.0

4.9

2.4

7.7

12.8

8.0

77.2

2.2

4.5

2.3

1.1

9.0

25.1

12.1

116.7

3.0

10.0

4.2

2.0

In 2021, the price of Sistema ordinary shares and GDRs 
decreased, respectively, by 18.1 % and by 19.0 %. The market 
cap at the end of 2021 was USD 3.0 bn, down from  
USD 3.7 bn at the end of 2020.

Despite the Group’s strong operating and financial 
performance, Sistema share price was under pressure  
due to declining share prices of the key public portfolio  
companies (Ozon, MTS and Etalon Group).

Share prices of Sistema and its publicly traded assets 2, %

Sistema shares

MTS shares

IMOEX

Etalon shares

OZON shares

Segezha shares

60 %

50 %

40 %

30 %

20 %

10 %

0 %

-10 %

-20 %

-30 %

-40 %

-50 %

JAN
2021

APR
2021

JUL
2021

OCT
2021

DEC
2021

60 %

50 %

40 %

30 %

20 %

10 %

0 %

-10 %

-20 %

-30 %

-40 %

-50 %

DEC
2020

MAR
2021

JUL
2021

SEP
2021

DEC
2021

On the first trading day of 2021, the closing price of one 
ordinary share on the Moscow Exchange was RUB 29.3. 
Although the share price was growing in the first half  
of the year, it ended the year in the red, mainly under the 
influence of increased geopolitical risks. The highest share 
price in 2021 was on 14 April at RUB 38.0; the lowest price 
was recorded on 14 December at RUB 21.8. On the last 
trading day of 2021, the closing price was RUB 23.4. 

On the first trading day of 2021, the closing price of one  
GDR on the LSE was USD 7.5. Although the price was 
growing in the first half of the year, it ended the year  
in the red, mainly under the influence of increased 
geopolitical risks. The highest price in 2021 was on 14 April 
at USD 10.0; the lowest price was recorded on 14 December 
at USD 5.9. On the last trading day of 2021, the closing 
price was USD 6.2 5.

Sistema’s average daily trading volume on the Moscow Exchange 6, RUB m

The liquidity of Sistema’s shares increased  
year-on-year: the average daily trading volume  
on the Moscow Exchange in monetary terms increased 
from RUB 1,123 m in 2020 to RUB 1,164 m in 2021. 

1,123

1,146

+40.7%

ADTV CAGR 2O17–2O21

297

158

245

2017

2018

2019

2020

2021

1  Source: Bloomberg

2  Source: Bloomberg. The indicator is calculated as appreciation/deprecation of a share/index in relation to the value as of 31 December 2020.

3  Since 28 April 2021

4  Source: Bloomberg. The indicator is calculated as appreciation/deprecation of a share/index in relation to the value as of 31 December 2020.

5  VWAP of shares traded on Moscow Exchange for the last 60 trading days of 2020 was RUB 28,987, while their VWAP for the last 60 trading days of 2021 was RUB 25,556.

6  Source: Moscow Exchange

SISTEMA PJSFC  /  ANNUAL REPORT 202148

PERFORMANCE  OF THE  CORPORATION 

  SECURITIES  AND SHARE CAPITAL

SISTEMA.RU

49

Dividends and share buyback programme

ANALYST RECOMMENDATIONS 1

01.01.2021 3

78 %

22 %

Buy

Hold

31.12.2021 4

22.8

AVERAGE TARGET 
PRICE 2, RUB

13.5–30.5

TARGET PRICE  
RANGE, RUB

9

NUMBER  
OF ANALYSTS

DIVIDEND POLICY

The full text of the new dividend policy  
is available on the Company‘s website.

82 %

18 %

Buy

Hold

46.5

AVERAGE TARGET 
PRICE 2, RUB

30.9–61.2

TARGET PRICE  
RANGE, RUB

11

NUMBER  
OF ANALYSTS

In May 2021, the Board of Directors approved a new Dividend Policy  
that established the recommended dividend amount for 2021-2023.  
In accordance with the Policy, the recommended dividend amount  
is at least RUB 0.31 per ordinary share in 2021, at least RUB 0.41 per share 
in 2022 and at least RUB 0.52 per share in 2023. Thus, based on the current 
number of the Corporation’s ordinary shares, the recommended total 
dividend payout is at least ~RUB 3 bn in 2021, ~RUB 4 bn in 2022 and  
~RUB 5 bn in 2023.

Additionally, starting from 2022, the Policy also recommends increasing 
dividend payments by an amount equal to 10 % of the absolute increase 
in adjusted OIBDA 5 for the last completed financial year, provided that 
adjusted OIBDA grew by more than 5 % in the last completed financial year 
and the net debt 6/adjusted OIBDA ratio does not exceed ×3.

BANK 

JPMorgan Chase & Co 

Goldman Sachs 

Raiffeisen Bank

Gazprombank 

Sber CIB 

Sova Capital 

VTB Capital 

Aton 

Renaissance Capital 

Wood & Company

BCS 

 BEGINNING OF 2021 

 END OF 2021 

DIVIDENDS DISTRIBUTED FOR THE FULL YEAR 2020

 — 

 Buy 

 Buy 

 Hold 

 Buy 

 Buy 

 Buy 

 Hold 

 Buy 

 — 

 — 

 Hold 

 Buy 

 Buy 

 Buy 

 Buy 

 Buy 

 Buy 

 Buy 

 Buy 

 Buy 

 Buy 

0.31 RUB

DIVIDEND PER SHARE
in 2021

UNPAID DIVIDENDS

On 26 June 2021, the Annual General Meeting of shareholders of 
Sistema resolved (minutes No 1-21) to pay dividends in the amount of 
RUB 2,991,500,000.00, or RUB 0.31 per ordinary share.

As of 31 December 2021, the total amount of dividends distributed  
equaled RUB 2,990,719,017.93. Withholding tax on dividends distributed  
to shareholders totaled RUB 40,203,566.00.

As of 31 December 2021, the total amount of unpaid dividends equaled 
RUB 2,214,075,392.23, including:

 „ RUB 2,213,003,658.88 not paid on the basis of a written request from  

a shareholder

 „ RUB 1,071,733.35 not paid due to the lack of the necessary information 

about the recipients of dividends to transfer the corresponding amounts

1  Source: Bloomberg

2  Where analysts only give price targets for global depositary receipts (GDRs), the corresponding price of one GDR is multiplied by the USD/

RUB exchange rate on the relevant date and divided by 20 (the number of Sistema ordinary shares per one GDR).

3  USD/RUB exchange rate: 74.41

4  USD/RUB exchange rate: 74.68

5  Operating income before depreciation and amortisation. 

6  All financial indicators used to determine the amount 
of dividends are determined in accordance with the 
Corporation's consolidated financial statements prepared in 
accordance with International Financial Reporting Standards.

SISTEMA PJSFC  /  ANNUAL REPORT 202150

PERFORMANCE  OF THE  CORPORATION 

  SECURITIES  AND SHARE CAPITAL

SISTEMA.RU

51

DIVIDEND AMOUNTS AND PAYMENT DATES

BONDS 

INDICATOR

2021  
(for the full year 2020)

2020  
(for the full year 2019)

2019  
(for the full year 2018)

2018  
(for the full year 2017)

2017  
(for 9M 2017)

2017  
(for the full year 2016)

2016  
(for 1H 2016)

2016  
(for the full year 2015)

TOTAL AMOUNT  
OF DECLARED DIVIDENDS, RUB

DIVIDEND PER SHARE, RUB

DECLARATION DATE

PAYMENT DATE

Detailed information on debt instruments  
is available on the Company‘s website. 

Sistema is one of the largest issuers of corporate bonds in Russia.  
The Company uses bond proceeds to refinance its debt portfolio  
and implement its investment programme.

2,991,500,000

1,254,500,000

1,061,500,000

1,061,500,000

6,562,000,000

7,816,500,000

3,667,000,000

6,465,500,000

0.31

0.13

0.11

0.11

0.68

0.81

0.38

0.67

26/06/2021

28/07/2021

27/06/2020

29/07/2020

29/06/2019

31/07/2019

30/06/2018

31/07/2018

DATE  
OF LISTING

ISIN

BOND ISSUE

VOLUME,  
RUB BN

COUPON

INTEREST  
RATE TYPE

MATURITY

PUT 
OPTION

01/03/2021

RU000A102SV8

Sistema, 1P-18

01/03/2021

RU000A102SX4

Sistema, 1P-19

28/11/2017

22/12/2017 1–19/01/2018 2 

12/05/2021

RU000A103372

Sistema, 1P-20

24/06/2017

28/07/2017

05/07/2021

RU000A103C95

Sistema, 1P-21

13/09/2021

RU000A103P33

Sistema, 1Р-22

23/09/2016

20/10/2016

03/12/2021

RU000A104693

Sistema, 1Р-23

25/06/2016

27/07/2016

5

13

10

15

15

5

6.90 %

7.35 %

8.20 %

8.40 %

8.20 %

9.95 %

Fixed

Fixed

Fixed

Fixed

Fixed

Fixed

17/02/2031

30/11/2023

17/02/2031

27/02/2025

30/04/2031

12/05/2026

23/06/2031

02/07/2026

01/09/2031

10/12/2026

21/11/2031

04/03/2026

2 991 500 000

DIVIDEND AMOUNT  
IN 2021, RUB

SHARE BUYBACK PROGRAMME 

In September 2019, the Corporation launched a share buyback programme 

for RUB 3 bn. In June 2021, Sistema increased the volume of its share 

buyback programme to RUB 7.0 bn and extended it until 17 September 

2022. The buyback under the programme was carried out by Sistema’s 

subsidiary JSC Sistema Finance. In 2021, Sistema bought back 180.9 m 

ordinary shares representing 1.87 % of its authorised capital for RUB 5,063 m.

At the end of January 2022, the Programme was implemented in full.  

Since the announcement of the programme, JSC Sistema Finance 

acquired 315,195,371 ordinary shares of the Corporation for an aggregate 
amount of approximately RUB 7 bn, which represents 3.27 % of outstanding 
Sistema shares.

 1  Date of payment of dividends to the nominee 

shareholders and custodians being professional 
participants of the securities market, who are 
included in the shareholders register.

 2  Date of payment of dividends to other persons 

included in the shareholders register.

Credit ratings

Sistema’s financial stability is reflected in its 
ratings from leading rating agencies. They conduct 
independent assessment of the Corporation’s 
strategy and competitive position.

Sistema’s achievements in growing the value of its 
diversified portfolio and optimising the debt burden 
caused several rating agencies to upgrade the 
company’s credit ratings throughout 2021. In May 
2021, S&P affirmed Sistema’s credit rating at “BB”, 
with outlook upgraded to “positive.” In June 2021, 
Fitch upgraded Sistema’s credit rating to “BB,” with 
a “stable” outlook. In September 2021, the Expert 
RA rating agency upgraded the outlook on the 
Corporation’s credit rating from “stable” to “positive” 
(the rating was affirmed at “ruAA-”).

Sistema’s credit ratings 3

LONG-TERM  
CREDIT RATING

OUTLOOK

RATING  
UPDATES IN 2021

Standard & Poor’s

Fitch

BB

BB

Positive

11/05/2021

Stable

25/06/2021

Expert RA

ruAА-

Positive

22/09/2021

3  Standard & Poor’s and Fitch ratings were 

withdrawn by agencies in 1Q 2022. 

Detailed information on credit ratings  
is available on the Company‘s website.

SISTEMA PJSFC  /  ANNUAL REPORT 202152

SISTEMA.RU

53

RESULTS 
OF KEY ASSETS

MTS  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   54

OZON  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

 66

SEGEZHA GROUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  72

ETALON GROUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

MEDSI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

STEPPE AGROHOLDING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

BINNOPHARM GROUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

OTHER CONSOLIDATED ASSETS  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

VENTURE CAPITAL FUNDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

SISTEMA PJSFC  /  ANNUAL REPORT 202154

RESULTS OF KEY ASSETS 

  MTS

SISTEMA.RU

55

MTS.RU

MTS is a leading telecom operator in Russia and the 

CIS offering mobile and fixed-line communication 

services, data transfer and Internet access, cable 

and satellite TV broadcasting; a provider of digital 

services, including fintech and media as part of 

ecosystems and mobile applications; a provider of IT 

solutions in the area of unified communications, the 

Internet of Things, monitoring, data processing and 

cloud computing. 

SISTEMA'S 
EFFECTIVE STAKE 1

49.9%

1.3  

M

ANNUAL INCREASE IN THE 
NUMBER OF ACTIVE USERS 
OF MY MTS APP

DIGITAL SOLUTIONS AND CLOUDS

ECOSYSTEM DEVELOPMENT

8.8 M

ECOSYSTEM CLIENTS 2

+40 % annual growth

+ 72 %

GROWTH IN THE NUMBER OF 
REGISTERED USERS OF THE 
ECOSYSTEM SERVICE MTS 
CASHBACK

+ 95 %

GROWTH IN REVENUE FROM 
CLOUD TECHNOLOGIES AND 
DATA CENTRES 

› 15

PROJECTS TO LAUNCH 
CORPORATE LTE/5G 
NETWORKS FOR MAJOR 
RUSSIAN COMPANIES 

14

DATA CENTRES

› 50 %

CONTRIBUTION OF NON-TELECOM 
SEGMENTS TO THE GROUP'S 
REVENUE GROWTH 

TEAM

KEY HIGHLIGHTS

Vyacheslav Nikolayev
CEO

› 88 M

MOBILE SUBSCRIBERS

in Russia, Belarus 
and Armenia

› 25 M

USERS OF MTS MOBILE 
APPLICATION 

MEDIA

8.4 M

PAY TV SUBSCRIBERS

4 M

OTT PLATFORM 
SUBSCRIBERS 

89.0 BN 

RUB

DISTRIBUTED IN DIVIDENDS 
IN 2021 4

Felix Evtushenkov
CHAIRMAN OF THE BOARD 
OF DIRECTORS

No. 1

AMONG THE STRONGEST 
TELECOM BRANDS 
IN RUSSIA 

 1 

In March 2022, as part of the long-term incentive programme, 
Vyacheslav Nikolaev acquired 19,983,816 ordinary shares 
of MTS owned by Bastion LLC, a wholly owned subsidiary 
of MTS. With the transfer of shares to Mr Nikolaev, his 
stake in MTS increased to above 1 %. Sistema’s effective 
ownership stake in MTS decreased to 49.9 %.

› 26.4 THSD

4G BASE STATIONS LAUNCHED 

5.6 THSD

RETAIL OUTLETS 

3,000,000

  CUSTOMERS OF MTS BANK

No.1

RANK OF MTS BANK BY POS 
LENDING VOLUMES 3 

No.3

MTS BANK RANKS BY POS 
LOAN PORTFOLIO 3 

+ 38 %

GROWTH OF MTS BANK'S 
REVENUE IN 2021 

+ 75 %

GROWTH OF MTS BANK'S 
RETAIL LOAN PORTFOLIO 

1.8 M

ACTIVE USERS OF MTS BANK'S 
MOBILE APPLICATION 

+ 47 %

GROWTH OF MTS BANK'S 
OPERATING INCOME

before provisions 

2  Ecosystem customers are the customers who are actively and consciously using two and more products or services provided by MTS.

3  According to data from MTS Bank based on Frank Research reports.

4 

Including MTS's share buyback programme.

MTSSISTEMA PJSFC  /  ANNUAL REPORT 202156

RESULTS OF KEY ASSETS 

  MTS

SISTEMA.RU

57

Business model

Industry overview for 2021

BUSINESS LINES

TELECOM

FINTECH

MEDIA

CLOUD AND 

INFRASTRUCTURE

Telecoms market in Russia 1

Revenue, RUB bn

Growth rate, %

2.7 %

3.3 %

2.6 %

3.2 %

2.11 %

2.19 %

2.1 %

1.9 %

1.8 %

0.6 %

0.5 %

1597

1641

1694

1739

1747

1804

1842

1882

1921

1957

1992

2016

2017

2018

2019

2020

2021

2022

2023

2024

2025

2026

Fact

Forecast

NEW DIGITAL 

SERVICES

PARTNERSHIPS

RETAIL CHAIN

Annual growth of Russian telecoms segments 1

2021

2020

TOOLS

CUSTOMER EXPERIENCE

ONE CUSTOMER ID

LOYALTY PROGRAMME

BIG DATA

ARTIFICIAL INTELLIGENCE 

IT

Overall telecoms

Mobile services

Broadband internet access

Pay TV

0.5 %

0.9 %

3.2 %

4.4 %

3.0 %

3.5 %

1.5 %

2.1 %

Fixed telephony

-11.7 %

-8.1 %

Inter-operator services

-1.2 %

-4.0 %

-14

-12

-10

-8

-6

-4

-2

0

2

4

6

8

10

1  Source: TMT Consulting

MTSSISTEMA PJSFC  /  ANNUAL REPORT 2021 
 
 
58

RESULTS OF KEY ASSETS 

  MTS

SISTEMA.RU

59

KEY TRENDS ON THE RUSSIAN TELECOMS MARKET 

LEGAL FRAMEWORK & REGULATORY CHANGE

In the mobile segment

+8 M

THE SUBSCRIBER BASE INCREASED 
IN ABSOLUTE NUMBERS IN 2021
The highest result over 
the last 5 years

This growth was driven by the easing 
of lockdown restrictions and the resulting 
increase in customer traffic in retail outlets, 
as well as partial recovery in the numbers 
of migrant workers, who traditionally 
make up a big share of mobile operators' 
customer base in Russia.

In 2021, the Russian telecommunications market was valued 
at RUB 1.8 tn 1, up by 3.2 %, which is the highest level over the recent 
years. This growth was mainly driven by a recovery in mobile 
communications (+4.4 % in 2021 compared to +0.9 % in 2020).

At the same time, a slowdown was recorded in such important 
segments as fixed-line broadband Internet (+3 % in 2021 vs +3.5 % in 
2020) and pay TV (+1.5 % in 2021 vs +2.1 % in 2020): subscriber base growth 
rates fell after a rise in new connections during the lockdown period of 
2020, which could not be offset by one-off increases in tariffs.

The number of subscribers (active SIM cards) in the mobile segment 
in Russia rose by 3.3 % in 2021, up to 259 m, approaching the level 
of 2019 (260 m), with mobile penetration at 178 %.

Mobile revenue in 2021 grew by 4.4 % compared to 0.9 % in the previous 
year. This growth was prompted by subscriber base expansion and 
higher roaming revenues due to a rise in outbound tourism. Another 
factor was a considerable increase in revenue from additional 
services in the B2B segment. 

259M

THE NUMBER OF SUBSCRIBERS 
IN THE MOBILE SEGMENT
+3.3 % growth YoY in 2021

 1  Source: TMT Consulting

In 2021, the company continued its 

efforts to address the issue of 5G 

frequencies. Mobile operators are 

actively implementing pilot projects 

in the available frequency bands and 

developing mechanisms for freeing up 

more radio frequencies.

Measures included in the road map

20

62

42

Sector-wide actions

Stimulating actions

In November 2021, the Ministry of Digital Development and the 
representatives of the telecom industry developed 10 initiatives, which 
will be included in the first package of measures for supporting the 
industry. The main objective of the support measures is to decrease 
the operators' investment burden related to growing data traffic in 
conditions of stable subscriber numbers. 

The Russian government has approved an action plan to create 
additional incentives for the development of the information 
technology industry. The road map includes 62 measures, of which 20 
will be sector-wide. The remaining 42 actions are aimed at stimulating 
the development and adoption of Russian technologies in specific 
segments.

In March 2022, the government's measures aimed at addressing 
sanctions and supporting the telecom and IT industries took effect. 
On 2 March 2022, the Russian President issued an order exempting 
IT companies from income tax until 31 December 2024. At the end 
of March 2022, the Russian government also approved measures 
aimed at supporting the telecom sector, including a moratorium 
on implementation of the "Yarovaya" law by telecom operators, 
introduction of a mechanism for phased indexation of tariffs by 
operators to match inflation rates, shared use of communication 
infrastructure by operators as part of inter-network roaming, one-
year suspension of regulations requiring operators to ensure LTE 
coverage on federal highways and in small residential communities. 
Moreover, the Ministry of Digital Development has taken steps aimed 
at retaining software developers and creating favourable conditions 
for IT companies.

MACROECONOMIC FACTORS THAT INFLUENCED 
THE COMPANY'S BUSINESS IN 2021

Inflationary pressures in Russia are negatively affecting capital 
spending on acquisition of telecom equipment. Acceleration of 
inflation is also having a negative impact on labour costs; however, 
this situation is easier to control. In particular, MTS continues 
implementing its cost-cutting initiatives, making it possible to partially 
mitigate inflation risks.

MTSSISTEMA PJSFC  /  ANNUAL REPORT 202160

RESULTS OF KEY ASSETS 

  MTS

SISTEMA.RU

61

Business development in 2021

TELECOM

DEVELOPMENT OF THE 5G NETWORK

FINTECH

RETAIL

In 2021, MTS revenue from communication services in Russia 
increased by 5.1 % up to RUB 416.5 bn, which was driven by 
high consumption of services, both in mobile and fixed-
line segments. In particular, positive trends in the mobile 
segment reflect growth in the number of subscribers (+2.5 %) 
and consumption of Internet traffic, as well as partial 
recovery in roaming revenues amid revival of international 
travel in the second half of 2021 as opposed to the same 
period of 2020, when more rigid Covid restrictions were 
in place. Growth in the fixed-line communications segment 
in Russia was prompted by the consolidation of new assets 
acquired by the company.

MEDIA

In 2021, revenue in the Media segment rose by 30 %, up to 
RUB 13.7 bn, due to an increase in the number of users of 
convergent services that combine TV and communication 
services, as well as a rise in the number of users of 
streaming platform KION. OIBDA in the Media segment 
went up by 34 %, up to RUB 5.7 bn, on the back of revenue 
growth. The total number of pay TV subscribers grew by 
27 % year-on-year, up to 8.4 m users. The subscriber base of 
the OTT platform gained 58 %, growing up to 4 million users.

In April 2021, MTS launched a new streaming platform 
called KION, with a catalogue that offers more than 
200 TV channels, thousands of films, series, cartoons and 
documentaries. Own production of original films and a new 
type of content – cinema stories – constitute an important 
part of the streaming service. KION's library has been 
supplemented with content from MTS's partner, Channel 1.

In February 2021, MTS announced the construction 
of three private LTE networks:

1. 

commercial 5G-ready network for the steel 
manufacturing and mining company EVRAZ

2.  pilot underground LTE network to support the mining 
operations of Uralkali, one of the world's leading 
potash producers

3.  networks on the premises of the Kochubeevskaya 

wind farm (JSC NovaWind) combining Rosatom's wind 
energy assets

In September 2021, MTS completed the construction and 
launched the pilot operations of Russia's first commercial 
dedicated LTE/5G-ready network for Polymetal, one of the 
world's leading gold and silver producers. 

In October 2021, MTS signed an agreement for building 
a dedicated LTE/5G-ready network for Karelsky Okatysh, 
an iron ore producing and processing plant that is part of 
Severstal, the world's largest steel and mining company. 
MTS has more than 15 projects to launch corporate LTE/5G 
networks for major Russian companies.

In June 2021, MTS and its partners rolled out a pilot 5G 
network in the Innopolis special economic zone in the 
Republic of Tatarstan.

In November 2021, MTS successfully tested Russia's first 
OpenRAN-based 5G telecom solution using Russian-made 
software developed by the Skolkovo Institute of Science 
and Technology (Skoltech). 

In 2021, MTS launched Russia's first 5G user pilot network 
in the 4.9 GHz range in fourteen popular locations of 
Moscow and sixteen popular places of St. Petersburg and 
Kronstadt.

In January 2022, MTS launched the world's first uplink 
aggregation tests in a pilot 5G network built on the basis 
of network functions virtualisation in a vRAN network.

MTS Bank's revenue for 2021 rose by 37.9 % year-on-year, 
up to RUB 48.3 bn, which reflects the ongoing fast growth 
of consumer banking and lending services. MTS Bank's 
operating income (before provisions) increased by 
47 %. Net income reached RUB 5 bn, which significantly 
exceeds RUB 1.1 bn in 2020, when the results were hit by 
the Covid-19 pandemic. MTS Bank's retail loan portfolio 
before provisions grew by 75 % in 2021, up to RUB 206 bn. 
The number of users of MTS Bank mobile app totaled 1.8 m 
by the end of the year.

In July 2021, MTS acquired a 51 % stake in LLC Factorin for 
RUB 867 m, including a RUB 350 m investment to support  
the company's development. Factorin is the developer  
and owner of an innovative blockchain-based platform  
for trade financing. The purpose of the transaction is  
to expand the financial services ecosystem of MTS Group 
for the corporate market.

In September, MTS completed the acquisition of 70 % 
of shares in LLC Sistema Capital for RUB 3.5 bn as part 
of an agreement with JSC Sistema Finance and LLC 
Sistema Telecom Assets, the wholly-owned subsidiaries 
of Sistema. As a result of the transaction, MTS increased 
its shareholding in JSC Sistema Capital up to 100 %. The 
transaction aims to strengthen MTS Group's positions 
in the fast-growing market of investment services.

INTERNET OF THINGS (IOT)

In June 2021, MTS launched an IoT Hub. The service allows 
developers, startups and large companies to create their 
own products and IoT solutions based on a ready-made 
set of tools.

In January 2022, MTS launched "Digital Water Service", 
an IoT solution for collecting and analysing data from 
pressure sensors and meters in water supply systems.

Revenue in MTS's retail chain in 2021 rose by 8.7 % year-on-
year, up to RUB 86.4 bn, while OIBDA increased by 24.6 %, 
up to RUB 6.2 bn, amid growing sales of mobile phones and 
accessories and increased efficiency of MTS's retail chain. 

DIGITAL SOLUTIONS AND CLOUDS

In January 2021, the cloud provider #CloudMTS launched 
a service of cloud project solutions for businesses.

In June 2021, MTS launched MTS GROM, the third most 
powerful supercomputer in Russia able to perform 
computing operations at a speed of up to 2.26 petaflops.

In January 2022, MTS launched Cloud CDN, a fast content 
delivery service for the corporate customers of #CloudMTS. 
The service can be used for live streaming, game 
streaming and video-on-demand services.

In February 2022, MTS's Board of Directors established 
a dedicated committee for development of cloud 
technologies and infrastructure under the chairmanship of 
independent director Nadia Shouraboura.

ARTIFICIAL INTELLIGENCE (AI)

In March 2021, MTS's subsidiary LLC Artificial Intelligence 
Centre of MTS (MTS AI) invested about USD 10m in Kneron, 
a producer of AI chips. The investment will allow MTS AI 
to become the exclusive distributor of Kneron chips and 
technologies in Russia and create its own line of AI-ready 
products using Kneron technologies. 

In February 2022, Intema, a subsidiary of MTS AI, bought 
VisionLabs B.V. for RUB 6.5 bn. VisionLabs is one of the 
world's leaders in computer vision and machine learning. 
VisionLabs has become the biggest portfolio company 
of Intema, which was established by MTS AI as a new 
brand aimed at developing marketable AI products and 
operating on international markets. 

MTSSISTEMA PJSFC  /  ANNUAL REPORT 202162

RESULTS OF KEY ASSETS 

  MTS

PARTNERSHIPS

SISTEMA.RU

63

AWARDS

SUSTAINABLE DEVELOPMENT

Award in the area of customer experience

CX WORLD AWARDS 2021 
April 2021

MTS won in the category “Best corporate 
customer experience B2B. Telecom services” 
by submitting a case on improvement of CJM 
and EJM during the pandemic in 2020.

IOT AWARDS 2021 
November 2021

MTS became the winner in the category 
“IoT Company of the Year in Russia”. 

National award 

RUNET AWARD 2021 
December 2021

MTS won in the category “SME Development 
in Russian Internet Domain” for its project 
"Know in Person." 

Professional award

"DIGITAL HEIGHTS 2021"
January 2022

MTS won in the category “Best IT 
Solution for the Energy Industry”.

In March 2021, MTS announced it was establishing an ESG Committee 
(Committee for Corporate Governance, Environmental and Social 
Responsibility) of the Board of Directors to ensure more focus on the 
implementation of sustainability principles and develop a general 
strategy on corporate governance, environmental and social 
responsibility. The ESG Committee of MTS's Board of Directors is 
chaired by independent director Regina von Flemming.

In October 2021, Russian agency AK&M granted MTS the highest score 
in the rating of ESG reporting (RESG1) based on its assessment of the 
fullness of disclosed information on corporate sustainability and ESG 
reporting. 

In June 2021, Generation M, MTS's charitable project promoting 
creativity, was included in the UN's official list of SDG Good Practices. 

In December 2021, MTS obtained a "B" score (management level) in the 
CDP rating, the world's leading platform for disclosing information 
about the impact of companies on the environment. 

In December 2021, MTS was assigned the highest A+ category 
in the annual Leaders of Corporate Charity rating that is sponsored 
by the Donors Forum (an association of Russia's largest charity 
organisations) with the aim of identifying best practices in the area 
of corporate social investments and charity and promoting them 
in the business community and among the general public. 

January 2021

MTS and Vodafone Group announced their decision to 
continue their strategic partnership until 2023. 

January 2021

MTS Premium and Yandex Plus agreed to set up a partnership, that 
involves MTS Premium users of the MTS Premium plan automatically 
becoming the subscribers of Yandex Plus, which offers access to 
Kinopoisk HD platform, music and podcasts, enables them to get 
cashback in points and spend it on Yandex.Taxi, Yandex.Drive and 
other Yandex services.

May 2021

MTS and LUKoil agreed on a strategic partnership to launch Russia's 
first subscription that combines payment for fuel at filling stations 
and access to the digital products of the MTS ecosystem.

November 2021

MTS became the first Russian company to join 5G Future Forum (5GFF), 
an international association of telecom operators whose goal is to 
develop specifications and implement advanced solutions based on 
5G technologies and multi-access edge computing (MEC).

February 2022

MTS signed a strategic cooperation memorandum with the Korean 
telecom leader KT Corporation, aiming to develop new business lines, 
including data centres, AI solutions, and media content.

MTSSISTEMA PJSFC  /  ANNUAL REPORT 202164

RESULTS OF KEY ASSETS 

  MTS

SISTEMA.RU

65

Development strategy and results of CLV 2.0 strategy

Financial performance in 2021

CUSTOMER
LIFETIME
VALUE 2.0

The main goal of the Customer Lifetime Value 2.0 (CLV 2.0) 

strategy is to maximise Value that MTS gets from the Customer 

throughout entire Lifetime (a period during which the customer 

uses MTS's services). The key marketing tool that is used for 

achieving this goal is an integrated and deeply customised 

ecosystem including a range of proprietary and partner digital 

services with the highest value for the customer that meets 

the customer's needs in various areas of life. 

Development of services is the responsibility of business segments that may 

be significantly different in scale, development trends and nature of activities. 

They work independently in close mutually beneficial cooperation with 

partners within the ecosystem (joint use of technologies, customer data, shared 

marketing and branding, etc). 

After achieving considerable scale, the business segments will be spun off as 

stand-alone companies with prospects for an IPO at multiples exceeding those 

of the core communications business, making it possible to maximise MTS's 

value based on the sum-of-the-parts valuation approach.

MTS's CAPEX in 2021 reached RUB 111 bn, of which RUB 109 bn was spent in Russia, 

with the enhancement of network capacity, coverage and quality remaining the 

main investment focus. Over the course of 2021, MTS built 27,300 base stations 

across Russia, of which 26,400 are 4G towers. Smartphone data usage was up 

22 % year-on-year, with the smartphone penetration rate within the MTS network 

up from 78.1 % in 4Q 2020 to 80.2 % at the end of 2021.

Revenue, RUB m

RUB m

Revenue

2021

2020

CHANGE, %

534,403 

494,926 

534.4

2021

+8.0 %

Adjusted OIBDA 

229,780 

214,895 

Operating income

118,692 

112,638 

Adjusted net income 
attributable to Sistema

31,840

31,753 

0.3 %

8.0 %

6.9 %

5.4 %

494.9
2020

2020 2021

In 2021, MTS's revenue increased by 8 % year-on-year, up to RUB 534.4 bn due to 

growing consumption of communication services, data traffic and ecosystem 

services (including fintech and media) and a surge in sales of mobile phones 

and accessories. 

Adjusted OIBDA, RUB m

+6.9 %

214.9
2020

229.8

2021

2020 2021

By the end of 2021, adjusted OIBDA rose by 6.9 % reaching RUB 229.8 bn on the 

back of increased demand for financial services, revival of the entertainment 

industry and renewal of the product portfolio. 

Adjusted net income for 2021 remained at the level of 2020 due to higher 

amortisation charges caused by an increase in capital spending and M&A 

deals, growth of interest expenses on the back of the rise in the key rate and 

greater foreign exchange differences and derivative transactions. 

In the calendar year 2021, the total amount of dividends stood at RUB 74 bn. 

In July 2021, MTS completed a share buyback programme totally worth RUB 15 bn 

(2.27 % of the total number of listed MTS shares).

74.0 BN 

RUB

THE TOTAL AMOUNT 
OF DIVIDENDS PAID

In the calendar year 2021

15.0 BN 

RUB

A SHARE BUYBACK 
PROGRAMME TOTALLY 
WORTH 

Completed in July 2021

MTCMTSSISTEMA PJSFC  /  ANNUAL REPORT 202166

RESULTS OF KEY ASSETS 

  OZON

SISTEMA.RU

67

OZON.RU

its customers.

Ozon is a leading multi-category online marketplace 

in Russia's e-commerce market with a broad product 

mix and extensive logistical infrastructure enabling 

the company to make one of the best offers to 

SISTEMA'S 
EFFECTIVE STAKE 1

31.8 

%

TEAM

KEY HIGHLIGHTS

Management Board

› 445 BN

RUB

GMV IN 2021

including services

+ 125 %

GMV GROWTH IN 2021

›3×INCREASE IN NUMBER  

OF ORDERS

compared to 2020

+ 200 %

GROWTH IN THE NUMBER

OF ORDERS (2021)

› 200 M

ORDERS DELIVERED IN 2021

› 25 M

ACTIVE CUSTOMERS

› 80 M

UNIQUE SKUs

Elena Ivashentseva
CHAIRMAN OF THE BOARD 
OF DIRECTORS

No. 2 RETAILER IN RUSSIA 

BY GMV
gross merchandise value

178.2 BN

RUB

REVENUE

› 90 THSD

ACTIVE SELLERS

As of 31 December 2021, Ozon was a leading 
logistical operator in Russia

1,000,000

SQ M OF TOTAL 
WAREHOUSE SPACE

1 

12.2 m shares were issued to be used in the 
Ozon’s management inventive programme, 
considering exercise of all options under the 
programme, the effective share of Sistema, 
including Sistema VC, would amount to 31.8 %

OZONSISTEMA PJSFC  /  ANNUAL REPORT 202168

RESULTS OF KEY ASSETS 

  OZON

SISTEMA.RU

69

Business model

Key e-commerce trends in Russia in 2021

In 2021, the Russian e-commerce 

market grew by 41 % year-on-year, 

reaching a total value of RUB 4.1 tn, 

with the overall retail market gaining 

15 %, up to RUB 39 tn, according 

to INFOLine. Despite the growing 

penetration of e-commerce, the 

Russian market is at an initial stage 

of development. E-commerce 

penetration in 2021 stood at 10.5 %, 

which is significantly lower than in 

other countries (21.0 % in the USA, 25.5 % 

in the UK and 27.4 in China). 

The key factors hindering the development of e-commerce in Russia 

included limitations of logistical infrastructure due to the lack of 

investments and perception of online shopping as complicated and unsafe 

by the customers.

Covid-19 restrictions in 2020 and 2021 had a significant impact on the 

development of the e-commerce sector in Russia. The limited mobility of 

customers resulted in a considerable growth in the number of Internet 

users and active buyers, boosting the frequency of orders and improving 

customers' trust in online shopping in general and in Ozon in particular. 

The Russian e-commerce market has strong potential for fast growth 

on the back of investments in logistical and fulfilment infrastructure by 

online players, considerable improvement in the accessibility of financial 

technologies and active development of online trade in Russia’s regions 

and small towns.

The Russian retail market is the 4th largest in Europe, and its total value may 

reach RUB 54.3 tn by 2026. According to analysts' estimates, the penetration 

of e-commerce may reach 24.5 % by 2026, creating vast potential for the 

company's growth.

Multi-category retailers, such as Ozon, are the leading players in the 

Russian e-commerce market. Through a perfect combination of product 

mix, prices and services, multi-category players continue actively 

expanding their market share. According to analysts' findings, the share of 

multi-category marketplaces may go up from 35 % in 2021 to 72 % in 2026.

Developed e-commerce markets have been mostly consolidated by major 

players, while the Russian market remains very fragmented. Consolidation 

trends in the e-commerce market open up significant opportunities for 

major players in the fragmented Russian market

MARKETPLACE

64,8 % 

OF THE COMPANY'S 
GMV

80 M

›

25 M

›

UNIQUE SKUS

CUSTOMERS 

90 THSD

›

MERCHANTS 

One of the largest networks of pick-up 

Development of a branded network of 

LOGISTICS

points and parcel lockers

in the Russian retail market

pick-up points and parcel lockers based 

on a franchise model to ensure fast growth 

at low capital intensity 

FULFILMENT 
INFRASTRUCTURE

~

1 M SQ M

~

3 ×

OF TOTAL 
WAREHOUSE SPACE

YOY GROWTH OF TOTAL 
WAREHOUSE SPACE IN 2021 

OZON FRESH

(formerly Ozon Express)

Dark store concept with a wide range 

Own brands and deli production

of food, FMCG, best-selling electronic 

devices and other items 

FINANCIAL 
SERVICES

Banking licence to launch 

B2B lending: a flexible payment 

B2C lending: 2 m debit 

full-fledged banking 

schedule enables vendors 

cards and accounts as  

products 

to finance their working 

of the end of 2021

capital and speeds up growth 

of turnover both for the vendors 

and the marketplace 

OZONSISTEMA PJSFC  /  ANNUAL REPORT 202170

RESULTS OF KEY ASSETS 

  OZON

SISTEMA.RU

71

Business development in 2021

Financial performance in 2021

Ozon marketplace's share in GMV, %

In 2021, Ozon significantly expanded its logistical and fulfilment infrastructure, 

GMV, including services, RUB bn

Financial results, RUB bn 1

2021

2020

2019

65 %

48 %

17 %

Ozon.Card remains one of the most 
popular payment tools on Ozon’s 
marketplace. In 4Q 2021, the company 
launched Ozon.Account based on 
the acquired banking licence.

Strategic goals

›80 %

EXPECTED GMV  
GROWTH IN 2022

compared to 2021

including warehouses, distribution centres and a network of dark stores. 

As a result, the storage capacity of the company almost tripled compared 

to 2020. As of 31 December 2021, the company was a leading logistical operator 

in Russia: it operated about 1 m sq m of warehousing and logistical capacity.

Accelerated growth of the marketplace in 2021: Ozon marketplace's 

share in GMV reached 65 % compared to 48 % in 2020 and 17 % in 2019. 

The marketplace's product range has grown more than 7-fold year-on-year, 

exceeding 80 million SKUs as of 31 December 2021. 

In 2021, Ozon successfully launched a number of fintech products, including 

the acquisition of a banking licence, as well as development of such products 

as Ozon.Card (a debit card), Ozon.Account (an e-wallet) and lending products. 

These products improve customer experience, increase the flexibility 

of payments and enhance customer loyalty, resulting in a greater frequency 

of purchases on the marketplace. 

In 2021, the e-grocery service Ozon fresh successfully launched regional 

development, expanding beyond the Moscow region. To enhance its 

perception as a service of quick delivery of fresh products the business unit 

was rebranded as Ozon Fresh in March 2022. 

Ozon fresh product range includes both food and non-food items. The service 

also offers its customers an express 1-hour delivery and a super express 

15-minute delivery in Moscow. 

Ozon fresh continues developing its private label goods including coffee, milk, 

snacks and other products, as well as in-house production of ready meals 

under the Ozon brand.

In 4Q 2021, Ozon fresh started scaling up its operations outside Moscow and 

St. Petersburg and launched dark stores in Tver, Krasnodar, Rostov-on-Don, 

Kazan, Sochi and Volgograd, offering its customers across regions the benefits 

of fast delivery.

The key priorities of the company include further improvement of customer 

loyalty by expanding the product range and offering quality customer 

service; attraction of vendors by enhancing existing and creating new 

vendor solutions; development in other regions, including further expansion 

of operations in Belarus and Kazakhstan; development of promising business 

streams and enhancement of efficiency.

The company expects its GMV to grow by 80 % or more in 2022 compared to 

2021 and aims to improve unit economics.

448.3

2021

+127 %

197.4
2020

Revenue, RUB bn

+71 %

104.4
2020

2020 2021

178.2

2021

2020 2021

RUB bn

2021

2020

CHANGE, %

GMV, including services 2 

Revenue

Adjusted EBITDA 3 

Cash flow from operations

 448.3

178.2

(41.2)

(13.6)

 197.4

104.4

(11.7)

6.6

127 %

71 %

−

−

In 2021, GMV including services grew by 127 % year-on-year to RUB 448.3 bn. 

Key growth drivers:

 „ the number of orders increased by more than 3.0 times year-on-year, 

exceeding 220 m in 2021 on the back of increased customer loyalty and 
engagement

 „ the frequency of orders per customer rose by about 60 % year-on-year, 

up to 8.7x

In 2021, the company conducted a successful seasonal sales campaign, 

Megasales, which included Bachelor's Day and Back Friday and achieved 

record day turnovers of RUB 6 bn and RUB 5 bn respectively. 

The ratio of adjusted EBITDA to GMV (including services) was (9.2 %) compared to 

(5.9 %) in 2020 due to investments in infrastructure and the low base effect related 

to the 2020 Covid-19 pandemic. The Company demonstrated an improvement in 

profit margins in 4Q vs. 3Q that was driven by greater utilisation of infrastructure 

due to economies of scale, as well as by operating leverage effect and 

optimization in marketing expenses. In 2021, the Company's cash flow from 

operations totaled RUB (13.6 bn) compared to RUB 6.6 bn in 2020.

1  Ozon’s financial results are not consolidated within Sistema’s financial statements. 
Investments in Ozon are reflected in Sistema’s financial reporting using the equity 
method. The share of Ozon’s profit/loss attributable to Sistema is included in 
Sistema’s operating results. Investments are reflected at book value adjusted for 
attributable share of profit/loss for the period and are not marked to market.

2  GMV incl. services is the value of goods sold on Ozon together with revenue from other 

services provided to buyers and sellers, inclusive of VAT minus discounts, cost of returns 
and cancelled orders. This figure does not take into account sales from Ozon.Travel.

3  Adjusted EBITDA is not an IFRS metric. Adj. EBITDA is treated as a pre-tax loss, prior to the 

deduction of non-operating income (expenses), depreciation and option programme expenses.

OZONSISTEMA PJSFC  /  ANNUAL REPORT 202172

RESULTS OF KEY ASSETS 

  SEGEZHA GROUP

SISTEMA.RU

73

SEGEZHA-GROUP.COM

Segezha Group is one of Russia’s largest vertically 

integrated holding companies with a full cycle of 

logging and advanced wood processing. Segezha 

Group comprises forest, wood processing and pulp 

and paper assets in Russia and Europe.

FOREST RESOURCES

PRODUCTION

MAIN PRODUCTS

BY-PRODUCTS

Pulp wood
30-40 %

Pulp and 

paper mills

Paper

Forest chemicals

SEGEZHA GROUP

SISTEMA'S 
EFFECTIVE STAKE

62.2 

%

TEAM

KEY HIGHLIGHTS

Mikhail Shamolin
CEO

Ali Uzdenov
CHAIRMAN OF THE BOARD 
OF DIRECTORS

12

REGIONS 
OF OPERATIONS 

in Russia

› 100

COUNTRIES OF SALES

15 THSD

EMPLOYEES

5

26

PRODUCTION  
SITES

74 %

COUNTRIES WITH 
REPRESENTATIVE OFFICES

OF REVENUE IS IN 
FOREIGN CURRENCY

Business model

Segezha Group operates a vertically 
integrated business model with presence in 
all the key value segments – from in-house 
logging at leased forest plots to sale of 
high-margin products in the most attractive 
markets, both in Russia and abroad. 

The business model’s vertical integration is 
meant to create added value and ensure high 
business stability. 84 % of Segezha Group’s 
demand for raw wood is met by its own forest 
resources. It allows Segezha Group to have 
leading positions in terms of production costs 
in all its business segments.

Converting 

plants

Paper 

packaging

Sawmills

Sawn timber

CLT panels

Glulam

Pre-fabricated 

house kits

Pellets

Chips

Fiberboard

Plywood mills

Plywood

Fiberboard

Briquettes

Multyfuel boiler

Heat

Softwood 
saw logs
40-60 %

Birch veneer 
logs

Firewood, 
bark and 
low-quality 
pulwood

Stumps

Remain in the ground to ensure preservation of the roots 

and futher regeneration

SISTEMA PJSFC  /  ANNUAL REPORT 202174

RESULTS OF KEY ASSETS 

  SEGEZHA GROUP

SISTEMA.RU

75

Segezha Pulp 
and Paper Mill 
is Russia’s only 
manufacturer of 
high-porosity 
and high-strength 
unbleached sack 
paper.

1

8 %

IS SEGEZHA GROUP’S 
SHARE IN THE GLOBAL 
OUTPUT OF PAPER FOR 
INDUSTRIAL MULTILAYER 
SACKS

77%

IS THE SHARE OF 
SEGEZHA GROUP IN THE 
RUSSIAN OUTPUT OF 
SACK PAPER

2

60 %

OF SEGEZHA GROUP’S 
SACK PAPER IS 
EXPORTED

1  Fisher International estimate.

2  The share of paper sold for 

export to a third party, excluding 
the Company's in-house 
converting facilities.

Industry overview for 2021 

Sack paper 

GLOBAL MARKET

Paper sacks

EUROPEAN MARKET

RUSSIAN MARKET

In 2021, there was a strong price increase in the sack paper market due 

In the European market, Germany, Turkey, Italy, 

The construction industry accounts for the largest 

to a shortage of supply. This market environment was caused by the 

France, Poland and Spain accounted for about 

share (87 %) of paper sacks consumption in Russia, 

energy crisis in Europe and by decreased output of a number of global 

62 % of demand for paper sacks in 2021. 

just as in the European market. At the same time, 

players due to scheduled repairs, adverse weather conditions and a 

reorientation to the production of cardboard due to increased demand 

for packaging. 

Against this backdrop, European manufacturers 
announced an increase in prices for their products, 
introducing the so-called “energy surcharges.” In 
the fourth quarter of 2021, unbleached sack paper 
prices in the European market increased by more 
than 30 % year-on-year. As a result of shortages and 
government restrictions on electricity consumption in 
China, massive production cuts in the pulp and paper 
sector were announced at the end of the third quarter 
of 2021, which negatively affected the supply volume 
and aided the rising price trend. Product inventories 
throughout the supply chain were kept low. 

In Segezha Group’s target segment (paper for 
industrial multilayer sacks), paper consumption grew 
by 1.9 % vs 2020 to 4.2 m tonnes, due to the recovery of 
markets in China, Europe and the Americas. 

4.2 M 

TONNES

PAPER CONSUMPTION 3  
in 2021

1.9%

PAPER CONSUMPTION 
GROWTH  
2021 vs 2020

3  Source: Fisher International, 
Segezha Group estimate.

63 % of demand came from the construction industry 
(cement and dry construction mixes)4. The share of paper 
sack manufacturers integrated into the production of sack 
paper was 66 %. The largest suppliers include Segezha 
Group, Mondi and Gascogne Papier.

The key factor in the growth of prices for paper sacks in 
the European market was the increase in the cost of raw 
materials (kraft paper). The growth of demand in Europe 
was driven by the construction industry and the chemical 
industry. 

Paper sack consumption in Europe totaled 6.03 bn items 
in 2021, an increase of 4.5 % compared to the previous 
year. The highest growth in demand was in Italy, Czechia, 
Germany, Spain and Turkey. 

In the reporting year, along with the growth in demand in 
traditional segments, Segezha Group increased its share in 
the construction segment (dry construction mixes)5, as well 
as in the production of packaging for chemical products. 

demand exceeds domestic production, and the 

deficit is compensated with imports, the share of 

which in 2021 was 20 %.

In 2021, consumption of paper sacks in Russia totaled 
826 m6 items, up 8.6 % from the previous year. The growth of 
consumption was mainly driven by business activity in the 
construction sector (extension of the subsidised mortgage 
programme, commissioning of new housing and lifting of 
restrictions related to COVID-19). Segezha Group’s output of 
industrial paper sacks increased by 11 % compared to 2020 
due to the launch of two new industrial lines in the town of 
Segezha. 

8 %

IS SEGEZHA GROUP’S SHARE  
in the European 
paper sack market

65 %

IS SEGEZHA GROUP'S SHARE 
in the Russian 
paper sack market

6.03 BN 

ITEMS

TOTEL PAPER SACK 
CONSUMPTION  
in Europe in 2021

4.5 %

INCREASING DEMAND OF 
CONSUMPTION 
OF PAPER SACKS 
2021 vs 2020

4  EUROSAC, Fisher International.

5  EUROSAC, Fisher International.

6  Segezha Group internal 

research, EUROSAC data.

SISTEMA PJSFC  /  ANNUAL REPORT 202176

RESULTS OF KEY ASSETS 

  SEGEZHA GROUP

SISTEMA.RU

77

Plywood

GLOBAL MARKET

In 2021, the birch plywood market was characterised 
by roaring demand due to the recovery of a number of 
sectors after the pandemic. The total market volume 
increased by 4 % year-on-year to 4.8 m cu m1. Demand 
exceeded supply, leading to unprecedented growth in 
birch plywood prices. Segezha Group’s price for plywood 
rose to peak values in 2021 reaching 678 euro per cu m (+67 % 
year on year)

Europe and Russia remained the biggest global 
consumers of plywood in 2021, accounting for 69 % of 
total consumption. Moreover, anti-dumping duties on 
birch plywood were introduced by the European Union 
for Russian producers in the reporting year, which was an 
additional growth driver for prices in the EU market. 

1  Estimate by Vision Hunters.

2  Estimate by Vision Hunters.

3  Estimate by Vision Hunters.

4  According to Segezha Group's internal research in 2021, Whatwood.

RUSSIAN MARKET

Russia continues to be the undisputed global leader in the 
production of birch plywood, with a 76 % share of the global 
market in 20212. In the reporting year, Russia’s plywood 
output increased by 8 % compared to 2020, to 4.1 m cu m.

No. 5 GLOBALLY IS SEGEZHA 

GROUP’S RANKING 
in terms of large-size birch plywood output3

4.4 %

SEGEZHA GROUP’S SHARE  
in the Russian birch 
plywood market

79%

RUSSIA’S SHARE  
in the global output 
of birch plywood

Sawn timber

GLOBAL MARKET

The global market of softwood sawn timber was 

estimated at 350 m cu m in 2021. 

The United States and China were the biggest consumers 
of sawn timber, mostly in the construction sector and 
furniture production. Sawn timber consumption is 
estimated to have increased in 2021 by 6 % year-on-year5.

Growth in demand and prices in 2021 was mainly driven by 
government support measures, lower mortgage rates, high 
demand growth in DIY channels and deferred demand for 
new housing from 2019 to 2020. In 2021, all markets where 
Segezha Group operates were characterised by low 
inventories of sawn timber and a shortage of supply. 

Sawn timber prices peaked in 2021 reaching 239 euro per 
cu m or +73 % year on year. The development of trade was 
significantly impeded by growing transport costs, shortage 
of containers and port restrictions. 

5  Source: ISC 2021 (industry conference), estimate by Segezha Group

6  Source: Rosstat, FAOSTAT, estimate by Segezha Group

7  Source: FAOSTAT, ISC 2021 (industry conference), estimate by Segezha Group

8  Source: Woodstat, estimate by Segezha Group

RUSSIAN MARKET

The output of softwood sawn timber in Russia 

is estimated at 41 m cu m in 2021, an increase of 
4 %6 vs 2020. Russia is the world’s No 5 producer of 
softwood sawn timber after Europe, the US, China 
and Canada with a market share of 11 %7. Russian 
products compete with European products in 

Europe, China and MENA countries.

Russia’s exports of softwood sawn timber fell by 5 % to 
29 m cu8, mainly due to China, which remains the biggest 
consumer of Russian softwood sawn timber. 

No. 5 RUSSIA IS THE WORLD’S  

No. 5 PRODUCER
of softwood sawn timber

98 %

SEGEZHA GROUP’S SHARE  
of exported sawn timber

11 %

RUSSIA’S SHARE  
in the global sawn 
timber market9 

SISTEMA PJSFC  /  ANNUAL REPORT 202178

RESULTS OF KEY ASSETS 

  SEGEZHA GROUP

SISTEMA.RU

79

Glulam

In 2021, the size of Russia’s housing construction 

market using laminated beams amounted to 
157,000 cu m (+20 % year-on-year) 1. 

According to expert estimates, the wooden housing 
construction grew by 15 %-17 % in 2021 year-on-year. The 
market for wooden housing construction in Russia is 
relatively small. However, the share of housing built using 
timber has more than doubled in the last 15 years2. The 
key regions consuming prefab houses are still the Central, 
Northwest and Volga federal districts. 

Business development in 2021

13 %

SEGEZHA GROUP’S SHARE  
in the Russian prefab 
houses market3

157 THSD 

CU M
SIZE OF RUSSIA’S HOUSING 
CONSTRUCTION MARKET  
+20 % y-o-y

Paper & Packaging

No. 1  

BY PAPER OUTPUT
in Russia 1

1  Source: Estimate by Segezha Group

2  Source: analytical article by Okna Media posted on the website 

of the Association of Wooden Housing Construction.

3  Source: analytical article by Okna Media posted on the website 

of the Association of Wooden Housing Construction.

No. 3 BY OUTPUT OF HIGH-QUALITY 

UNBLEACHED SACK PAPER 
globally 1

Laminated beams

CLT panels

PAPER

Revenue, RUB bn

39.7

35.7

 +11.5 %

2020

2021

European countries and Japan remain the biggest 

In 2021, the CLT market in Europe continued its 

consumers of laminated beams. 

rapid growth, with the key demand driver being the 

The key markets in Europe are Italy, Germany and Austria. 
The largest producers of laminated beams in Europe 
are located in Austria and Germany (about 90 % of 
production). European manufacturers are usually local 
players supplying products to regional markets. In 2021, the 
European output of laminated beams totaled 3.7 m cu m4, 
growing 5 % year-on-year, mostly thanks to production 
growth in Germany and Austria. 

4  Source: Forecast: https://www.timber-online.net/

wood_products/2021/05/over-3-million-m--for-the-first-time---record-
years-for-glulam.html, estimate by Segezha Group

trend towards the construction of environmentally 

friendly and safe housing, including multi-storey 

buildings. 

In the first half of 2021, there was a rapid increase in 
consumption and market prices; output was estimated at 
1.2 m cu m (+20 % year-on-year) with capacities of 1.6 m cu m. 

Segezha Group produces over 77 % 
of sack paper in Russia. About 40 % of 
paper produced is supplied to Segezha 
Group’s own facilities in Russia and 
Europe for the production of paper 
sacks and bags. The remaining 30 % 
of paper is sold in export markets and 
in Russia. The share of exports in sales 
to external customers nears 90 %, and 
geography of supply is more than 
78 countries. The main export markets 
for Segezha Group are China, Latin 
America, Southeast Asia, North Africa, 
the Middle East, and also Europe.

In 2021, Segezha Group’s paper output 
decreased by 8.1 % year-on-year to 
369,400 t, primarily due to shutdowns for 
the planned modernisation of Segezha 
Pulp and Paper Mill (continuation of 
the approved programme). Paper sales 
decreased by 22.6 % in the reporting 
period, to 223,700 t, as a larger volume 
of paper was used by Segezha Group’s 
own converting facilities.

Paper output, thsd t

Paper sales, thsd t

402

369

289

 -8.1 %

 224

 -22.6 %

2020

2021

2020

2021

Structure of paper sales in 2021 by country , %

RUSSIA

EGYPT

GHANA

CHINA

SAUDI ARABIA

TURKEY

ITALY

MEXICO

PAKISTAN

OTHER

15

9

7

6

6

5

5

4

4

39

1  According to Segezha Group's internal research as of 31 December 2021.

SISTEMA PJSFC  /  ANNUAL REPORT 202180

RESULTS OF KEY ASSETS 

  SEGEZHA GROUP

SISTEMA.RU

81

PAPER SACKS

Plywood Boards

No. 1 BY OUTPUT 

OF PAPER SACKS
in Russia1

No. 2 BY OUTPUT 

OF PAPER SACKS
in Europe1 

No. 5 BY OUTPUT OF LARGE-SIZE 

BIRCH PLYWOOD
globally

80%

THE SHARE OF EXPORTS IN SEGEZHA 
GROUP’S PLYWOOD SALES IN 2021 
in 2021

Paper sacks output, m t

1,291

1,428

 +10.6 %

2020

2021

Paper sacks sales, m t

1,302

1,446

 +11.1 %

2020

2021

40 %

OF SEGEZHA GROUP’S SACK 
PAPER IS CONVERTED INTO 
PAPER PACKAGING AT ITS OWN 
FACILITIES

Packaging products of Segezha Group’s enterprises in Europe and Turkey 
are sold mostly in the European, Middle Eastern and African markets, while 
the needs of the Russian and CIS market are met by its Russian facilities 
located in the Republic of Karelia, the Moscow region and the Rostov 
region. About 40 % of Segezha Group’s sack paper is converted into paper 
packaging at its own plants. Segezha Group is actively increasing the 
production capacity in the segment of consumer packaging, investing into 
acquisition of new production lines. 

In 2021, Segezha Group sold 1,445.6 m paper sacks, up 11.0 % from the 
previous year, due to the development of the consumer packaging 
segment. 

In 2021, output increased by 10.6 % year-on-year to 1,428.0m units thanks to 
the implementation of the investment programme to expand capacities.

Structure of paper sack sales in 2021 by country, %

RUSSIA

GERMANY

ROMANIA

THE NETHERLANDS

DENMARK

TURKEY

KAZAKHSTAN

SWITZERLAND

FRANCE

OTHER

36

11

5

5

5

5

4

3

3

23

Revenue, RUB bn

12.5

 +63.6 %

7.7

2020

2021

Plywood output, thsd cu m

192

196

 +2.2 %

2020

2021

Plywood sales, thsd cu m

186

178

 -4.0 %

2020

2021

Revenue of the Plywood & Wood Boards segment totaled RUB 

12.5 bn in 2021, an increase of 63.6 % from 2020. This growth was 

driven mainly by rising prices, which hit record highs in the third 

quarter of 2021, as well as an increasing share of high-margin 

products.

Most of the plywood produced by Segezha Group is made for exports 
(80 % of the output in 2021). Plywood is supplied to more than 50 countries. 
The key export markets are Europe, the United States, Canada and Asia 
Pacific, including China, South Korea and India. 

In 2021, Segezha Group’s plywood output increased by 2.2 %, to 196,300 cu 
m. Sales of plywood decreased slightly by 4.0 %, to 178,200 cu m, due to 
continued high demand. The Group also saw a positive effect from the 
development of special products and promotion of its brand in North 
America, South Korea and China. 

Structure of Segezha Group’s plywood sales 
in 2021 by country, %

USA

RUSSIA

GERMANY

CANADA

NETHERLANDS

SOUTH KOREA

UK

ISRAEL

SPAIN

OTHER

23

17

11

8

7

5

5

3

2

19

1  According to Segezha Group's internal research as of 31 December 2021.

1  According to Segezha Group's internal research as of 31 December 2021.

SISTEMA PJSFC  /  ANNUAL REPORT 202182

RESULTS OF KEY ASSETS 

  SEGEZHA GROUP

SISTEMA.RU

83

Forestry management and woodworking

Prefabricated Houses

No. 3 BY CAPACITY OF 

SOFTWOOD SAWN TIMBER
in Europe1

› 20

NUMBER OF COUNTRIES THAT 
PURCHASE SAWN TIMBER 
FROM SEGEZHA GROUP

Revenue of the Prefabricated Houses segment totaled RUB 6.2 bn in 

Revenue, RUB bn

2021, an increase of 54.4 % from 2020. This growth was driven by higher 

output and sales, in particular due to the start of production and 

sales of CLT panels, as well as higher product prices on the back of a 

6.2

4.0

 +54.4 %

Revenue of the Forestry management and woodworking segment totaled RUB 29.0 bn in 2021, an increase of 

30.4 % from 2020. This growth was driven by higher sawn timber prices compared to 2020 (on the back of strong 

demand due to the post-Covid-19 global economic recovery), low inventory levels across the entire sales chain 

and challenges in supply chains.

Revenue 2, RUB bn

Sawn timber production 2, thsd t

Sawn timber sales 2, thsd t

29.0

1,192

1,170

19.2

 +51.2 %

1,217

1,056

 -1.8 %

 -13.3 %

recovery in construction.

6.2 BN

RUB 

TOTAL REVENUE OF THE 
LAMINATED WOOD PRODUCTS 
SEGMENT  
in 2021

CLT PANELS

54.4 %

REVENUE OF THE LAMINATED 
WOOD PRODUCTS SEGMENT 
GREW BY 54.4 %  
2021 vs 2020

2020

2021

No. 1 SEGEZHA GROUP IS THE LARGEST 

MANUFACTURER OF CLT PANELS 
in Russia

In 2021, Segezha Group started 

the production of CLT panels; 

~9,000 cu m were produced in the 

reporting period. Sales totaled 

~7,000 cu m.

2020

2021

2020

2021

2020

2021

CLT output, thsd cu m

CLT sales, thsd cu m

SAWN TIMBER

Segezha Group exports ~100 % of its 
sawn timber to dozens of countries, 
with most volumes consumed 
by construction companies and 
producers of furniture and packaging. 
The main markets for the company’s 
sawn timber are China, Europe  
and MENA3.

In 2021, sawn timber output decreased 
slightly by 1.8 % year-on-year, to 
1,2 m cu m, as a result of increased 
output of laminated beams at Sokol 
Woodworking Plant (SDOK) due to the 
installation of a new press line. Sawn 
timber sales decreased by 13.3 % in 2021, 
to 1,1 m cu m, against the backdrop 
of a seasonal price decline in winter, 
as a result of which Segezha Group 
ended the year with high inventories, 
predicting a recovery in prices in 2022. 

Structure of Segezha Group’s sawn timber sales in 2021 by country, %

CHINA

EGYPT

UK

FRANCE

FINLAND

GERMANY

ESTONIA

BELGIUM

RUSSIA

OTHER

9.0

 +100 %

7.0

 +100 %

0.0

2020

2021

0.0

2020

2021

Structure of Segezha Group’s CLT sales in 2021 by country, %

LATVIA

ITALY

GERMANY

RUSSIA

BELGIUM

OTHER

37

35

16

4

3

6

41

20

10

7

6

3

3

2

2

6

1  According to Segezha Group's internal research as of 31 December 2021.

2  The indicators take into account sawn timber produced by Sokol WP and are included in the results of the Laminated wood products segment.

3  MENA (Middle East and North Africa) is a geographic region with an aggregate population of 335 m people.

SISTEMA PJSFC  /  ANNUAL REPORT 202184

RESULTS OF KEY ASSETS 

  SEGEZHA GROUP

SISTEMA.RU

85

LAMINATED BEAMS

No. 1

SEGEZHA GROUP IS NO 1 PRODUCER 
OF LAMINATED BEAMS1
in Russia

Laminated beam output, thsd cu m

Laminated beam sales, thsd cu m

In 2021, output of prefab houses 

Structure of Segezha Group’s prefab house sales in 2021 by country, %

65.1

+69.4 %

63.4

 +67.5 %

38.4

37.9

2020

2021

2020

2021

increased by 7.8 % year-on-year, to 

20,100 cu m, as a result of increased 

output due to the installation of 

RUSSIA

a new press line. Sales of prefab 

KAZAKHSTAN

houses slightly increased by 2.7 % 

in 2021, to 19,200 cu m. 

USA

ITALY

SWEDEN

OTHER

95

2

1

1

1

1

In 2021, output of laminated 

Structure of Segezha Group’s laminated beam sales in 2021 by country, %

NEW TECHNOLOGIES

KEY ACHIEVEMENTS

beams increased by 67.5 % year-
on-year, to 63,400 cu m, as a result 

of increased output of laminated 

ITALY

beams at Sokol Woodworking Plant 

GERMANY

(SDOK) due to the installation of a 

new press line. Sales of laminated 

beams increased by 75.2 % in 2021, 

to 66,300 cu m. 

JAPAN

AUSTRIA

HUNGARY

GREECE

POLAND

SPAIN

ISRAEL

OTHER

48

18

8

7

4

3

3

2

1

6

PREFABRICATED HOUSES

80%

IS SEGEZHA GROUP’S SHARE  
IN PREFAB HOUSES MARKET 1 
in Russia

Output of prefab houses, thsd cu m

Sales of prefab houses, thsd cu m

18.7

20.1

 +7.8 %

18.7

19.2

 +2.7 %

2020

2021

2020

2021

1  According to Segezha Group's internal research as of 31 December 2021.

 „ The first plant in Russia for the large-
scale industrial production of CLT 
panels with a capacity of 50,000 cu m 
per year was put into operation.

 „ Segezha Forest, an automated system 

for timber shipment accounting 
and control, was put into full-scale 
operation.

 „ In April 2021, Segezha Group had an 
initial public offering on the Moscow 
Exchange. The company raised RUB 30 
bn, which will be used to finance the 
investment programme and optimise 
the debt portfolio. The shares are 
included in the Level 1 Quotation List of 
the Moscow Exchange under the ticker 
SGZH.

 „ The Expert RA rating agency upgraded 
the credit rating of Segezha Group 
to “ruA+” and changed the outlook to 
“positive.” 

 „ Segezha Group was named one of 
the top 30 environmentally friendly 
companies in Russia by Forbes.

 „ Segezha Group joined the UN Global 

 „ An R&D Centre was opened in the 

 „ Segezha Group acquired a 100 % 

Compact.

Republic of Karelia, the first of its kind in 
the Russian pulp and paper industry.

 „ Segezha Packaging’s paper sack 

plant in Denmark (Aalborg) completely 
transitioned to wind power.

stake in LLC Inter Forest Rus, which 
combines a number of timber assets 
in the Krasnoyarsk region and the 
Irkutsk region with substantial volumes 
of wood resources, for USD 528 m 
(estimate). As a result of the transaction, 
Segezha Group strengthened its 
leading position in Russia and Europe 
in terms of sawn timber output 
and became a top 3 European 
manufacturer in this segment.

 „ Segezha Group received an ESG rating 
from Sustainalytics and was included 
among the top 25 companies in the 
Paper and Timber industry and among 
the top 20 companies in the Paper and 
Pulp subindustry.

 „ Segezha Group Packaging assets in 

Europe were awarded a Gold level from 
the international platform EcoVadis.

 „ Segezha Group acquired the assets of 
CJSC Novoyeniseysky Timber Chemical 
Complex. Production capacities: up to 
500,000 cu m of sawn timber, 60,000 t 
of pellets and 20 m reference sq m of 
fibreboard. The company also has 
2.2 m cu m of annual allowable cut. 
The assets are located in the town of 
Lesosibirsk, the Krasnoyarsk region. 

SISTEMA PJSFC  /  ANNUAL REPORT 202186

RESULTS OF KEY ASSETS 

  SEGEZHA GROUP

SISTEMA.RU

87

Operations & investment development strategy

Segezha Group’s strategy is aimed at creating an 

industry leader in production efficiency on the basis of 

a vertically integrated and diversified business model.

WOOD RESOURCES

HEALTH AND SAFETY OF EMPLOYEES.

UMBRELLA CHARITY PROJECTS: CITY INFRAST- 

RUCTURE, SPORTS, EDUCATION AND ENVIRONMENT.

INCREASE OF THE SHARE OF OWN WOOD 

RESOURCES BY EXPANSION OF ALLOWABLE 

CUT AND INCREASE OF ITS UTILISATION RATE.

HIGH-QUALITY REFORESTATION

CONSTRUCTION OF HAULAGE ROADS

REDUCTION OF THE ENVIRONMENTAL IMPACT 

AND USE OF STATE-OF-THE-ART PRODUCTION 

TECHNOLOGIES.

THE FOREST SEED CENTRE IN THE KOSTROMA REGION 

WILL GROW THE FIRST 4 M SEEDLINGS AS PART OF 

THE COMPANY’S POLICY OF SUSTAINABLE FOREST 

MANAGEMENT BY 2023.

SUSTAINABLE DEVELOPMENT

MANUFACTURING ASSETS

INNOVATION

CONSTRUCTION OF A PLYWOOD MILL IN GALICH.

INCREASE OF SACK PAPER OUTPUT AT SOKOL PPM.

UPGRADE OF THE SEGEZHA GROUP PPM TO INCREASE 

EXPANSION OF PLYWOOD PRODUCTION 

CAPACITY AND REDUCE PRODUCTION COSTS.

AT VYATKA PLYWOOD MILL BY 64,000 CU M.

MODERNISATION OF ONEGA WOODWORKING 

MODERNISATION OF LESOSIBIRSK WOODWORKING 

PLANT WITH EXPANSION OF PRODUCTION 

PLANT WITH EXPANSION OF PRODUCTION CAPACITY 

CAPACITY BY 48,000 CU M OF SAWN TIMBER 

BY 50,000 CU M OF SAWN TIMBER AND BY 100,000 T 

AND BY 30,000 T OF PELLETS.

OF PELLETS.

FULL IMPLEMENTATION OF SAP S/4HANA  

TRANSITION TO CREATIO CRM SYSTEM AT RUSSIAN 

AT ALL DIVISIONS.

AND FOREIGN ASSETS OF SEGEZHA GROUP. 

INCREASED NUMBER OF AUTOMATED DATA 

SOURCES AND DEPLOYMENT OF A SINGLE DATA 

LAKE TO STORE AND PROCESS PRODUCTION DATA.

CREATING AND DEVELOPING R&D CENTRES 

AT SEGEZHA GROUP. 

AUTOMATION AND INTRODUCTION 

OF STATE-OF-THE-ART IT SOLUTIONS.

SISTEMA PJSFC  /  ANNUAL REPORT 202188

RESULTS OF KEY ASSETS 

  SEGEZHA GROUP

SISTEMA.RU

89

Financial performance in 2021

Financial results, RUB m

In 2021, revenue increased by 34.0 % year-on-year to 

RUB 92.4 bn due to increased production volumes and 

2021

2020

CHANGE, %

favourable prices for key products. 

Revenue

OIBDA

92,442 

68,987 

29,253 

17,457 

34.0 %

67.6 %

Operating income

22,351 

11,185 

99.8 %

Net income 
attributable to Sistema

12,041

(1,324) 

n/a

92.4 BN

RUB

REVENUE IN 2021 
34.0 % y-o-y

29.3 BN

RUB

OIBDA  
67.6 % y-o-y

Revenue growth was also supported by the increased average 
exchange rates of foreign currencies against the rouble year-
on-year. The rouble's exchange rate decreased by 6 % against 
the euro and by 2 % against the US dollar in 2021. The share 
of foreign currency revenue grew by 2.5 p.p. year-on-year, to 
74.5 %.
In 2021, adjusted OIBDA increased by 67.6 % year-on-year, to 
RUB 29.3 bn, mainly due to higher prices for all types of the 
company's products and improved productivity and efficiency 
of its own logging. 

In 2021, adjusted net profit attributable to Sistema amounted to 
RUB 12.0 bn compared to a net loss of RUB 1.3 bn in 2020.
Segezha Group's shareholders decided to pay dividends for the 
nine months of 2021 in the amount of RUB 6.6 bn. The payment 
was completed in January 2022.

SISTEMA PJSFC  /  ANNUAL REPORT 202190

RESULTS OF KEY ASSETS 

  ETALON

SISTEMA.RU

91

ETALONGROUP.COM 

Etalon Group is one of the largest and oldest real 

estate development companies in Russia specialising 

in mid-market housing construction projects.  

A leading player in St. Petersburg and Moscow, it is 

now actively expanding into other regions of Russia. 

The company is on Forbes's Top-10 list of major Russian 
property developers 1, enjoys the highest reliability rating 2 
in the industry and belongs to the nation's top 3 construction 
companies present in 6+ Russian regions 3.

SISTEMA'S 
EFFECTIVE STAKE

29.8 

%

TEAM

KEY HIGHLIGHTS

Gennady Shcherbina
CEO

6 M  

IN NSA 4

SQ M

270 BN

IN ASSET MARKET  
VALUE

RUB 

Sergey Egorov
CHAIRMAN OF THE BOARD 
OF DIRECTORS

27 PROJECTS IN DESIGN  

AND CONSTRUCTION 
PHASES 5

1  Position in the 2021 Russian mass housing developers ranking.

2  Developer timing discipline rating by ERZRF.RU.

3  Ranking of developers present in 6+ regions of 
Russia as of 01.01.2022 (in terms of sq m under 
construction) according to data collected from 
nash.dom.rf and official company websites

4  Net Saleable Area 

5  As of 31.12.2021, according to Colliers International.

446 THSD 

SQ M

SOLD

84.4 BN

RUB 

SALES

in 2021

in 2021

421 THSD SQ M

COMMISSIONED IN 2021  
ACROSS 9 PROJECTS

84.1 BN

CASH COLLECTIONS

RUB 

+ 34 %

IN AVERAGE HOME PRICES

in 2021

in 2021

ETALONSISTEMA PJSFC  /  ANNUAL REPORT 202192

RESULTS OF KEY ASSETS 

  ETALON

SISTEMA.RU

Industry overview for 2021 

The national real estate market 

performed strongly throughout  

2021 despite the persisting  

pandemic-related threats, with 

developers increasingly competing  

for attractive urban land. 

The top 20 players further solidified their market standing by virtue  
of strong demand, governmental programmes to subsidise mortgage 
loans, and geographic expansion. 

Strong demand for urban housing throughout 2021 was fueled both  
by people needing new homes and by a rising appeal of real estate  
as an investment vehicle.

Although per-capita housing area in Russia is just 27 sq m (far behind 
European figures), the numbers grew in 2021 in Russia's most affluent  
cities of Moscow and St. Petersburg. 

Top-20 developers continue building up portfolios 6

While Moscow and St Petersburg remain Russia's key regions 
for real estate development, the top 20 national players  
are looking to enter new geographies, which influences  
housing construction and commissioning trends.  
New housing supply in Russia's biggest metropolitan  
areas reached an all-time high of 25 m sq m in 2021.

39 %

45 %

16.4

17.1

46 %

14.0

48 %

18.4

93

60 %

38.6

Delivered in total, m sq m

 Aggregate market share of Top-20 players

2018

2019

2020

2021

2022-2025

Housing area per capita 1, sq m

2025 TARGET 2

20

27

33

33

34

39

40

Home floorspace delivered in cities  
with 1m+ populations 7, m sq m

Home floorspace delivered  
in Saint Petersburg 7, m sq m

Moscow

Saint Petersburg

Warsaw

London

Stockholm

Rome

Berlin

3.5 TN 

RUB

REVENUE OF RESIDENTIAL DEVELOPERS 
FROM UNITS BEING SOLD

while construction is still in progress

1  Source: Rosstat, national statistics 

agencies, Statistik Berlin-Brandenburg, 
Centre for cities, ISTAT, SOW

2  The target used here is 30 sq m per capita,  

as specified in the national Housing 
Development Strategy Through 2025.

3  Source: the Central Bank of Russia. 

4  According to CBRE's Recovery of the 

Russian real estate investment market due 
to the country’s GDP growth in 2021.

5  Source: Knight Frank.

High inflation led to negative effective returns on bank deposits, pushing 
people to look for alternative vehicles to invest in. While retail bank 
deposits in Russia are up just 6 % (RUB 1.9 tn) year-on-year, with the growth 
rate 1 p.p. lower than in 2020 3, funds on the escrow accounts of off-plan 
homebuyers (i.e. revenue of residential developers from units being sold 
while construction is still in progress) tripled year-on-year, reaching a 
staggering RUB 3.1 tn. The trend is especially pronounced in St. Petersburg, 
where escrow-account figures quadrupled, while Moscow statistics 
dovetail with the national average.

The persistent threat of Covid-19 puts the squeeze on demand for office 
space, driving the category's share in the overall real estate investment 
structure from 32 % in 2020 to 19 % in 2021 4, while investment in land plots 
for development projects went up from 50 % to 64 % 5. According to 
Knight Frank, developers continue vying for land in Saint Petersburg 
where housing demand is strongest. That said, as Moscow runs out 
of commercially sound empty space and competition among top 
market players intensifies, demand for land will increasingly follow a 
decentralisation trajectory.

By 2025, the national top 20 developers are projected to generate a record 
high 60 % of supply in Moscow and St Petersburg, while the number of 
small and medium-sized players will continue shrinking as the Central 
Bank's interest rate grows.

2021

2020

2019

2018

2017

2016

2015

24.6

22.1

22.6

20.5

20.6

22.0

23.6

Home floorspace delivered in Moscow 7, m sq m

The governmental programme Housing is progressing with 
strong momentum. While deliveries in 2021 reached 93 m sq m 
(up 13 % year-on-year), the programme targets a much more 
ambitious 120 m sq m a year, which, though feasible, requires 
a highly favourable construction environment and a sound 
national economy overall.

2021

2020

2019

2018

2017

2016

2015

2021

2020

2019

2018

2017

2016

2015

6  Sources: Etalon Group's analysis of data 
available at nash.dom.rf and from ERZ

7  Source: UISIS, nash.dom.rf

3.5

3.4

3.5

4.0

3.5

3.1

3.0

7.8

5.0

5.2

3.5

3.4

3.4

3.9

SISTEMA PJSFC  /  ANNUAL REPORT 202194

RESULTS OF KEY ASSETS 

  ETALON

SISTEMA.RU

95

Business development in 2021

Etalon Group's development efforts in 2021 centred on the 
main goals and targets declared in its recently adopted 
development strategy through 2024.

Development strategy 

Etalon Group's strategic goal  

for 2022-2024 is to become the national 

No.1 by square metres under construction, 

the area of land owned, and business 

PROJECT PORTFOLIO EXPANSION 

ADVANCING NEW TECHNOLOGIES

efficiency.

The industry's highest return rates coupled with ongoing effort to cut costs, 
speed up construction and develop complementary businesses enable 
a higher efficiency of land development in Moscow, Saint Petersburg 
and elsewhere, whether in the highly lucrative central locations (where 
efficiency excellence is driven by superior cost control, standardisation 
and prefabrication) or in urban fringe areas.

In a bid to upscale business, in May of 2021 Etalon Group 
launched a sweeping land acquisition programme 
targeting both current and new regions across Russia. 
By February 2022, Etalon Group had more than doubled 
its land assets, having acquired 3.7 m sq m, including 
parcels in four new regions: Omsk, Novosibirsk, Tyumen and 
Yekaterinburg. The acquisitions were partially funded with 
proceeds from a secondary public offering organised in 
May of 2021, an initiative that brought the company over 
150 m US dollars.

STEADY SALES GROWTH  

AND STRONGER FINANCIAL POSITION

In 2021, the company set a new record in rouble-
denominated sales and cash collections. The growth 
was driven by sales launches for a number of "upmarket" 
housing projects, such as Zil-Yug, Nagatino i-Land and 
Voxhall, and an overall strong price growth across the 
portfolio. With new land parcels under the belt, the 
company plans to at least triple sales launches in 2022, 
which in turn will support its operating performance  
in the next few years.

Growing revenue and efficient cost management made 
Etalon one of the leading Russian public developers in 
terms of pre-PPA gross profit margin, which reached 36 %. 
With net debt reduced to RUB 2.6 bn and Net Debt/pre-
PPA LTM EBITDA 1 to 0.12×, the company is prepared to go 
forward with its ambitious strategic programme.

Etalon's key R&D areas are the development of seamless 
digital architecture for the entire value chain, product 
standardisation and the introduction of new housing 
construction technologies. The company's technological 
transformation aims to increase its operating efficiency 
and profit margins. At the time of the report 2, Etalon Group 
is working on:

 „ a pilot "digital districts" project in partnership with MTS

 „ first construction projects using prefabricated elements

 „ rolling out a dynamic pricing system and an automated 

land plot analysis system that's now being tested

 „ implementing a set of standard designing solutions for 

Phase 1 of Project Green River in Omsk

 „ launching of pilot production of modules, a recently 
acquired housing construction technology (to be 
completed by the end of 2022)

INCREASING FOCUS ON SUSTAINABLE  

DEVELOPMENT (ESG)

Among corporate policies and standards adopted and 
updated by Etalon Group in 2022 (such as the Policy on 
Insider Information, the Policy on Information Disclosure 
and the Code of Transactions in Securities) is a new ESG 
Policy designed to systematise the company's approach 
to sustainable development. Among other things, the 
company sets out specific steps to be taken across the 
Group for more profound ESG practices. 

1  EBITDA for the past twelve months before purchase price allocation (PPA).

2  February 2022.

Strategy implementation

DEVELOPMENT 
ACROSS VALUE 
CREATION 
CHAIN

the entire design function  
is going through a sweeping 
conceptual overhaul, which 
involves the establishment  
of a whole "product office"

the company is launching  
a production site of its own 
to manufacture modular 
building components

it is also developing and 
launching a raft of tenant 
services, while also collecting 
feedback for further product 
enhancements

BUSINESS 
UPSCALING

LEADERSHIP  
IN EFFICIENCY

in the first few weeks of 2022 
alone (as of February 2022), 
the company has acquired 
some 1.5 m sq m of new land  
in Moscow and Saint 
Petersburg

once the intensive phase of 
land acquisitions (2021–2022) 
is completed, the company 
plans to continue going with 
up to 1.0 m sq m of added 
land per year

the 2021–2022 expansion 
programme targets 5+ new 
regions across Russia

the company is increasingly 
integrating prefabrication 
technologies in traditional 
cast-in-place processes  
in a bid to cut costs and 
speed up construction

a standardised "product 
2.0" that's scheduled to 
be launched in 2022 will 
apply to both mass-market 
and upmarket projects, 
to be followed by an 
overhaul of the entire value 
proposition and the launch 
of a fundamentally revised 
product by 2024

a digital tech platform  
that's now being developed 
will serve to speed up 
upscaling and reduce 
accompanying costs

ETALONSISTEMA PJSFC  /  ANNUAL REPORT 202196

RESULTS OF KEY ASSETS 

  ETALON

SISTEMA.RU

97

Progress made so far towards 2024 strategic targets

Operating performance in 2021

PARAMETER

2024 TARGET

CURRENT STATUS 1

2021

2020

CHANGE, % 4

Portfolio growth

Increase portfolio by 6 m+ sq m

3.7 m sq m acquired since programme launch, including 3.3 m sq m  
in regions other than Moscow and St Petersburg. Currently considering 
M&A deals in St Petersburg

Start projects in 5+ new regions  
in Russia 

Projects started in 4 new geographies (Omsk, Novosibirsk, 
Yekaterinburg and Tyumen)

Increase new sales  
in rouble terms

Double-digit growth

With sales up 5.6 % in 2021, the company expects a further increase  
in new contract sales throughout 2022–2024 as the portfolio grows  
and more properties are launched for sale

Gross profit margin before  
purchase price allocation (PPA)

35 %

36 % in 2021

Net debt/pre-PPA LTM EBITDA

2×-3×

0.12× as of 31/12/2021

Customer experience

Best in class

CJM 2 enhancement project completed in 2021.

Sales, RUB m

84,388

79,922

5.6 %

Sales, thsd sq m

446

538

(17.0 %)

Average price,  
RUB thsd / sq m

Average home price,  
RUB thsd / sq m

189

239

149

179

Cash collections, RUB m

84,094

81,985

27.3 %

33.6 %

2.6 %

In 2021, Etalon Group demonstrated a strong operational 
performance, coming very close to the previously projected 
figures. The company reached record highs in new contract 
sales (RUB 84.4 bn) and cash collections (RUB 84.1 bn), with 
the portfolio-average selling price up 27 % and the average 
home price up 34 %. To drive further growth of the business, the 
company more than doubled its land holdings in 2021, from 
2.8 m sq m at the end of 2020 to 6.0 m sq m as of 31 December 
2021. With sales to start from 2022 on, the new land parcels will 
translate into yet higher financial performance figures, also 
buoyed by strategic initiatives, cost control, and technological 
advancement.

Currently piloting a raft of standard solutions in Omsk  
(targeting a finalised product proposition by the end of 2022) 
and preparing to launch the production of prefab construction 
elements (also being piloted in several projects) later this year

Progress on specific projects

For Etalon, 2021 became a year of a record-high revenue  
of RUB 87 bn, up 11 % year-on-year. An efficient system  
of selling drove gross profit up 27 % year-on-year, to RUB 28 bn. 
The Company also maintains focus on trimming SG&A costs, 
which are down from 12.5 % in 2020 to 12 % in 2021.

As a result of efficiency enhancements, pre-PPA EBITDA 
increased by 28 %, to RUB 21 bn. Pre-PPA net income is up 11 %, 
from RUB 5.9 bn in 2020 to RUB 6.5 bn in 2021.

Despite a record-high increase in land acquisitions,  
the company generated a positive operating cash flow 
adjusted for receipts on escrow accounts, standing  
at RUB 19 bn and free cash flow (adjusted for cash receipts  
on escrow accounts) at RUB 15 bln. Etalon's shareholders 
received RUB 3.6 bn distributed in 2021 dividends  
(or RUB 9.4 per ADR).

Among the important 

events that took place 

in 2021 is the launch  

of a large-scale Zil-Yug 

project in Moscow  

in May of 2021. 

By the end of the year, the company had sold nearly  
30 thsd sq m here, with the average price up from  
RUB 282 thsd to RUB 337 thsd per sq m. The company also 
started sales on Project Voxhall in central Moscow and on 
new properties n the previously launched Nagatino i-Land.

In a move to expand geographically, the company  
acquired land in the Siberian cities of Omsk and  
Novosibirsk in 2021 and in Yekaterinburg and Tyumen  
in 2022. With first construction permits in Omsk received  
in late 2021, the company is launched sales at the project  
in April 2022.

Largest completed projects

PROJECT

LOCATION

AREA,  
THSD SQ M

Summer Garden, Phase 3

Moscow

Galaktika, buildings 4.13 and 4.15

St Petersburg

Etalon on the Neva

St Petersburg

Petrovskiy Landmark

St Petersburg

Silver Fountain, building 4

Moscow

Normandy, Phase 2

Moscow

87

78

76

74

38

36

Financial performance in 2021

Financial results 3, RUB m

2021

2020

CHANGE 4, %

Revenue

87,138

78,655

Pre PPA EBITDA 5 

21,139

16,482

EBITDA

Pre-PPA net income 

Net corporate debt

17,880

6,536

2,581

12,601

5,875

10.8 %

28.3 %

41.9 %

11.3 %

19,580

(86.8 %)

1  As of February 2022, if not stated otherwise 

2  Customer Journey Map, or a history of a customer's 

interactions with the company from first becoming aware 
of a need for its product to repeat communications.

3  The results are presented in line with Etalon’s financial statements. 
Alternative performance measures reconciliation is provided  
in Etalon’s disclosure materials. The results of Etalon Group are  
not consolidated in the financial statements of Sistema PJSFC.

4  W/o regard to rounding.

5  EBITDA before purchase price allocation (PPA).

ETALONSISTEMA PJSFC  /  ANNUAL REPORT 202198

RESULTS OF KEY ASSETS 

  MEDSI

SISTEMA.RU

99

SI

MEDICINE OF COMPETENCY

MEDSI.RU

Medsi is Russia's biggest national private healthcare 

platform offering a full range of medical services, 

from primary and ambulance care to high-tech 

diagnostics, complex surgeries and rehabilitation 

programmes, as well as a broad range of services 

aimed at improving the quality of life.

SISTEMA'S 
EFFECTIVE STAKE

95.5 %

TEAM

KEY HIGHLIGHTS

Elena Brusilova
CEO

12

REGIONS IN RUSSIA

› 90

FACILITIES

Tagir Sitdekov
CHAIRMAN OF THE BOARD 
OF DIRECTORS

No. 1 AMONG RUSSIA'S TOP 20 PRIVATE 

CLINICS IN 2021 ACCORDING  
TO FORBES

3.3 %

SHARE ON RUSSIAN PRIVATE  
HEALTHCARE MARKET

279 THSD 

SQ M

OF FLOORSPACE

24 %

OIBDA  
MARGIN

71 %

BRAND RECOGNITION  
IN MOSCOW

› 10,000,000

VISITS

269 THSD

BED-DAYS

3 THSD 

RUB

AVERAGE CHEQUE

MEDSISISTEMA PJSFC  /  ANNUAL REPORT 2021100

RESULTS OF KEY ASSETS 

  MEDSI

SISTEMA.RU

101

2020

2021

Business model

Medsi is a three-tier medical platform 

that provides an array of care services, 

from preventive health improvement 

programmes to complex high-tech 

surgeries and rehabilitation. 

An effective patient routing system and vertically integrated centres  
of excellence enable a continuous care cycle relying on uniform corporate 
standards and superior efficiency. 

2021 marked the establishment of Medsi's very own laboratory business, 
a major step towards yet higher quality of clinical and diagnostic service. 
Increasing focus has been placed on developing the digital platform  
that is both a means of communication and a backbone on which  
to add ecosystem products both for patient and doctor use.

REGIONAL PATIENTS 
for high-tech medical care under the OMI

HOSPITAL 1 
(Otradnoye)

HOSPITAL 2 
(Botkinskaya)

HOSPITAL 3 

(Michurinsky)

HOSPITAL 4 

(Children's)

PPP WITH REGIONS 
(OMI stream)

REGIONAL HUBS 
Offering advanced diagnostics and day care services (CDC)

ADULTS AND CHILDREN CLINICS IN MOSCOW AND MOSCOW REGION

HOME 
CARE

LABORATORIES

DIGITAL PLATFORM/
ECOSYSTEM

CLINICS  
IN REGIONS

ASSETS OVERVIEW

CLINICAL DIAGNOSTIC  
CENTRES (CDCS), TOTAL

PAEDIATRIC CLINICS

PRIMARY CARE  
CLINICS

HOSPITALS

WELLNESS CENTRES  
AND RETREATS

HOME CARE

CLINICS OUTSIDE  
MOSCOW, TOTAL

CDC Krasnaya Presnya
CDC Belorusskaya
CDC Grokholsky
CDC Maryino
CDC Solyanka

5

2

20

2

3

1

16

 5 Perm
 1 Nizhnevartovsk
 1 Nyagan
 1 Volgograd
 1 Bryansk
 1 Barnaul
 4 Izhevsk
 3 St Petersburg

SELF-PAY 
PATIENTS

VMI 

(Individuals)

OMI

OCCUPATIONAL 
HEALTHCARE 

(Corporations)

TOTAL FACILITIES

49

+2

+7

+33

+42

7

+CDC Michurinsky
+CDC Shchelkovo

2

27

2

3

1

49

+1 St Petersburg
+1 Rostov-on-Don
+8 Ufa
+23 Volgograd

91

SISTEMA PJSFC  /  ANNUAL REPORT 2021102

RESULTS OF KEY ASSETS 

  MEDSI

SISTEMA.RU

103

Industry overview for 2021 

MEDSI'S MARKET POSITION

In 2021, Russia's market of commercial 

medical services grew by 15.8 %, to RUB 

753 bn, out of which RUB 263 bn (34.9 %) 

was recorded in and around Moscow.

The retail segment (self-pay patients) remains the main source of 
commercial revenue, up 19.8 % year-on-year, to RUB 567.5 bn. Self-pay 
patients generate 58.9 % of proceeds in Moscow and 75.3 % in other  
regions of Russia. Revenue from voluntary medical insurance (VMI)  
is up 5 % year-on-year, to RUB 185.9 bn, despite a 2.2 % decrease in visits.  
The increase in VMI revenue results from (1) growing prices of medical 
services; (2) pandemic effects; (3) limited access to free medical services 
(obligatory medical insurance, or OMI).

Covid-19 continued influencing the healthcare industry throughout 
2021, with new pandemic waves and shelter-in-place restrictions driving 
demand for telemedicine, home care services, PCR testing, and paid 
vaccination.

30.1 BN 

RUB

MEDSI'S REVENUE IS UP 20.2 %

driven by higher occupancy rates

Commercial healthcare market by geography 1, bn RUB

533

576

627

691

650

753

783

813

326

207

358

218

395

232

441

250

404

246

490

263

511

272

533

280

2016

2017

2018

2019

2020

2021

2022

2023

Fact

Forecast

SELF-PAY PATIENTS

The self-pay business segment 
demonstrated strong performance in 2021 
in terms of both revenue and visits. Medsi's 
self-pay revenue is up 32.0 %, well ahead  
of the market average 19.8 %. As of the  
year-end, Medsi's share on the retail 
healthcare market was estimated at 2.0 % 
nationally and 6.6 % in and around Moscow.

 Moscow & outskirts 

Other regions

Commercial healthcare market structure (2021) 1, %

Russia

25 %

Moscow & outskirts

MEDSI

54 %

46 %

41 %

MEDSI

54 %

46 %

MARKET

MARKET

75 %

59 %

Self-pay

VMI

32 %

MEDSI'S SELF-PAY  
REVENUE GROWTH IN 2021

well ahead of the market 
average growth (+19.8 %)

1  Source: BusinesStat

2  Source: BusinesStat, company data

For Medsi, 2021 was a year of strong growth across operational and 
financial performance metrics. Medsi's revenue is up 20.2 %, to RUB 30.1 bn, 
driven by higher occupancy rates, sustained demand for Covid-related 
services, new openings in Moscow and other regions, the development of 
telemedicine and home care services and the launch of the brand-new 
SmartLab business. 

Cancer care, Covid-19, surgeries and injury care dominated the company's 
hospital business throughout the year, with total visits up 29 %, to 10.1 m. 
The average cheque, however, is down 5.9 %, to RUB 2,954, largely due to 
statutory price restrictions imposed on a range of state-subsidised (OMI) 
services.

Medsi's share of the Russian market 2, %

2021

2020

Revenue

2021

2020

Visits

Medsi's market share in Moscow and its outskirts 2, %

2021

2020

Revenue

2021

2020

Visits

2.0

1.8

1.5

1.3

6.6

5.4

8.1

6.4

SISTEMA PJSFC  /  ANNUAL REPORT 2021 
104

RESULTS OF KEY ASSETS 

  MEDSI

SISTEMA.RU

105

VMI SEGMENT

Medsi's VMI revenue in 2021 went up 5.0 % year-on-year, 
despite a 30.5 % slump in visits. Medsi's share on the VMI 
market as of year-end 2021 is pegged at 7.1 % nationwide 
and 11.3 % in Moscow.

Business development in 2021 

The 2021 floorspace increase primarily results 

Operating performance

Medsi's share of the Russian market 1, %

2021

2020

Revenue

7.1

5.7

Medsi's market share in Moscow and its outskirts 1, %

2021

2020

Revenue

OMI SEGMENT

Medsi's share of the Russian market 1, %

2021

2020

Revenue

11.3

9.4

0.22

0.29

Medsi's market share in Moscow and its outskirts 1, %

2021

2020

Revenue

1.7

1.2

2021

2020

Visits

2021

2020

Visits

14.8

11.6

26.9

22.1

Medsi's OMI revenue in 2021 is down 9.8 %, with visits down 
2.5 % year-on-year. At the end of the year, Medsi's market 
share in the OMI segment was estimated at 0.2 % in Russia 
and 1.2 % in Moscow.

from the inauguration of a new Michurinsky 

multi-specialty medical centre and the 

acquisition of National Medical Chain clinics  

in Ufa and Vologda. 

Although the average cheque amount decreased 
under the pressure of government-imposed price 
restrictions in the OMI segment, the negative effect 
was offset by rising visits and brand-new laboratory 
services.

Whereas the uptick in clinic occupancy is primarily 
owing to a low-base effect (with patient activity 
notoriously feeble throughout 2020), the decrease 
in hospital occupancy is associated with a decline 
in volume of services of the day hospital for 
chemotherapy due to the limited volume of OMI.

Visits and services provided are also up YoY due  
to the 2020 low-base effect, new openings and high 
service quality. Service categories that commanded 
the highest demand in 2021 are laboratory tests  
and imaging studies.

Despite expectations, 2021 brought no decrease  
in Covid-19 sales, with lab-test revenue at 99 % of what 
it was in 2020 and PCR testing a regular routine for 
many. Revenue from hospital admissions remained 
on par with 2020, with a particular upswing in Covid-19 
related hospitalisations observed in 4Q. Although CT 
scanning revenue went down 25 % as patients gained 
more access to free services in state-run clinics, 
vaccination revenue offset the effect for Medsi.

2021

2020

Visits

2021

2020

Visits

0,011

0,013

0.1

0.1

99 %

COVID-19 LABORATORY  
TEST REVENUE

comparing with the  
previous year

MEDSI'S OPERATING PERFORMANCE 

2021

2020

CHANGE, %

Total floorspace, thsd sq m 

279.2

215.7

29.4 %

Medical floorspace, thsd sq m 

127.7

105.6

20.9 %

Average cheque, RUB thsd

Hospital occupancy

Clinic occupancy

Services provided, m

Total visits, m

3.0

87 %

55 %

21.2

10.1

3.2

97 %

37 %

13.9

7.9

Hospital bed-days, thsd

268.8

275.9

Avg. hospital cheque, RUB thsd

32.2

30.4

Visits to clinics, m

Avg. clinic cheque, RUB thsd

9.7

2.0

7.4

2.0

-6.9 %

15.8 %

35.4 %

36.0 %

29.1 %

-2.6 %

5.9 %

31.1 %

-

Revenue by channel 2, %

Revenue

Insurance

Individuals

Corporate

Other

Revenue by asset type 2, %

Revenue

Clinics

Hospitals

CDC

Other

2021

2020

30 087

25 041

54 %

38 %

5 %

3 %

59 %

35 %

5 %

1 %

2021

2020

30 087

25 041

33 %

30 %

31 %

6 %

32 %

35 %

27 %

6 %

1  Source: BusinesStat, company data

2  Source: company data

MEDSISISTEMA PJSFC  /  ANNUAL REPORT 2021106

RESULTS OF KEY ASSETS 

  MEDSI

SISTEMA.RU

107

OPENING OF OUTPATIENT 
CANCER CENTRES

A new outpatient cancer centre in Shchyolkovo (Moscow) has capacity  

to receive 180 visits per shift and incorporates a 3-bed day-care hospital.

New cancer centres in Perm and Izhevsk offer diagnostic, treatment and 

supportive care services.

ECOSYSTEM  
DEVELOPMENT

In 2021, like in the years before, Medsi continued developing its digital platform 

SmartMed, adding new online services for patients. The app showed strong 

performance over the year, with downloads reaching 376 k (up 53.6 k YoY), active 

users 528 k (up 72.3 %), and appointments through the app up 3.1x, to 2.5 m. 

In September 2021, Medsi launched a remote psychological counseling 

programme in partnership with the online therapy startup YouTalk (available 

through SmartMed). The company also joined Sber Unity, an online VC platform 

bringing together startups, corporations and investors.

In December 2021, Medsi partnered up with the AI developer Third Opinion 

to implement a brand-new chest imaging analysis software designed to 

dramatically enhance the quality of radiography readings

Key events in 2021 

CHAIN EXPANSION

NEW SERVICES 

Acquisition of 100 % of shares in ProMedicina in Ufa and Dialine in Volgograd, 

previously owned by National Medical Chain. Medsi received 31 clinics  

(with an aggregate floorspace of 22,585 sq m), becoming a leading healthcare 

provider in two economically attractive cities.

Opening of CDC Shchyolkovo, five "local clinics" and two franchise "family 

clinics" in Moscow, a clinic in Rostov-on-Don, and another one in St. Petersburg 

(where Medsi now has three facilities). 

Opening of Michurinsky Multi-Specialty Medical Centre in Moscow. The new 

33,475 sq m facility comprises a clinicodiagnostic centre for adults and children, 

a hospital and a high-tech surgical centre. The company's investment in the 

project exceeded RUB 8 bn. 

Launch of SmartLab, a laboratory chain in Otradnoye (Moscow) with 2,000+  

sq m in testing floorspace and a capacity to process 20m+ tests a year. 

Medsi's total investment in the project exceeded RUB 400 m. 

Opening of a children's hospital (with an area of 4,000+ sq m) in Otradnoye, 

offering a full range of paediatric services. Medsi's total investment in the 

project exceeded RUB 1 bn. The hospital relies on a "360-degree medicine" 

principle, where outpatient, inpatient, rehabilitation and home care services 

are centralised under one roof.

A fertility preservation programme for cancer patients launched at Medsi's 

Centre for Assisted Reproductive Technology in Moscow makes Medsi one  

of three healthcare providers in Russia possessing relevant expertise.

The new Eye Surgery Centre in Moscow offers a full range of high-tech 

ophthalmological care. 

A new centre of excellence in St. Petersburg specialises in the treatment  

of giant melanocytic nevi in children. 

A new cancer check-up programme QuickHelpClinic helps detect malignant 

growth early on.

DIGITAL  
TRANSFORMATION

Launch of a SAP S/4HANA Cloud Private Edition process flow harmonisation 

project. The plan is to consolidate all business processes in one intelligent ERP 

system to reduce human error and increase the flexibility of planning and the 

quality of services provided. The company's implementation partner in the 

project is the Russian IT company Novardis.

MEDSISISTEMA PJSFC  /  ANNUAL REPORT 2021108

RESULTS OF KEY ASSETS 

  MEDSI

SISTEMA.RU

109

Financial performance in 2021 

Revenue, RUB bn

Financial results 1, RUB m

+20.2 %

25.0
2020

30.1 

2021

RUB M

Revenue

Adjusted OIBDA

Operating income

2021

2020

CHANGE, %

30,087 

25,040 

20.2 %

7,255 

3,978 

6,888 

3,704 

5.3 %

7.4 %

2020 2021

Adjusted net income  
attributable to Sistema

3,721 

3,464 

7.4 %

Adjusted OIBDA, RUB bn

+5.3 %

6.9 
2020

7.3 

2021

2020 2021

Medsi's revenue growth by 20.2 % year-on-year, to RUB 30.1 bn, was primarily 

driven by higher occupancy rates, sustained demand for Covid-19 related 

services, new openings in Moscow and other regions, the development of 

telemedicine and home care services and the launch of the brand-new 

SmartLab business.

Adjusted OIBDA increased by 5.3 %, to RUB 7.3 bn, on the back of growing revenue 

and proceeds from the Nebo Residence housing project (JV with Capital Group), 

which alone brought the company RUB 1.4 bn in OIBDA in 2021 (and RUB 1.6 bn a 

year before). 

Adjusted net income is up 7.4 %, to RUB 3.7 bn, on the back of the OIBDA increase.

3.7 BN

RUB

ADJUSTED NET INCOME 

4.0 BN

RUB

OPERATING INCOME

is up 7.4 % on the back of the 
OIBDA increase

+7.4 % year-on-year

Strategic goals

Medsi's multi-pronged strategy is aimed at creating Russia's first nationwide 
healthcare provider offering a full range of medical services.

INCREASING MARKET SHARE  

IN MOSCOW AND OTHER REGIONS

IMPROVED OPERATING EFFICIENCY

 „ Complete 11 investment projects launched, with clinics to 

 „ Streamline clinic/hospital referral procedures. 

open in 2022. 

 „ Introduce additional workflow standards and enhance 

 „ Pursue M&A projects as the priority avenue of regional 

business manageability.

expansion 1. 

 „ Launch a 5 thsd sq m radiology centre in Otradnoye 

(Moscow). 

 „ Launch a 6 thsd sq m infectious disease hospital  

in Otradnoye. 

 „ Develop laboratory facilities, add lab services and open 
SmartLab offices in every region where Medsi is by now 
present (all in 2022).

VERTICAL INTEGRATION

 „ Create a centralised clinical diagnostic lab and  

a nationwide chain of medical offices.

 „ Develop reference centres for radiology, sonography  

 „ Adopt healthcare BI analytics.

 „ Introduce standard algorithms for new openings  

and integrations.

ECOSYSTEM DEVELOPMENT AND R&D 2

 „ Continue SmartMed upgrades, add new telehealth 

services.

 „ Develop a digital interface for doctors to ergonomically 
optimise workflow (with decision support and otherwise) 
and enhance personalisation

 „ Introduce biotech and genetic products

and imaging studies.

 „ Develop industrial healthcare (in-house health services  

 „ Create referral centres of excellence specialising 

in cardiovascular disease, oncology, traumatology, 
orthopaedics, neurology, paediatrics and other  
sought-after fields

for large industrial players)

 „ Adopt a P5-Medicine model and add biohacking  

& predictive products

1  Mergers and Acquisitions.

2  Research and Development.

MEDSISISTEMA PJSFC  /  ANNUAL REPORT 2021110

RESULTS OF KEY ASSETS 

  STEPPE AGROHOLDING

SISTEMA.RU

111

Business model

Steppe AgroHolding is one of Russia's largest 

vertically integrated agricultural players with 

578 thsd ha of land and a diversified asset portfolio. 

Steppe AgroHolding is among Russia's Top-6 land owners, 
with assets located in the uniquely attractive Krasnodar, 
Rostov and Stavropol regions in the Russian south.

A long-standing operational efficiency leader in crop  
and dairy farming, Steppe AgroHolding also engages  
in international trading in grain and niche crops, relying  
on production sites in close proximity to major export ports  
in southern Russia as a major competitive advantage.

SISTEMA'S 
EFFECTIVE STAKE

91.3 

%

TEAM

KEY HIGHLIGHTS

Andrey Neduzhko
CEO

Ali Uzdenov
CHAIRMAN OF THE BOARD 
OF DIRECTORS

No. 1

IN RUSSIA IN TERMS 
OF MILK YIELD PER 
COW

No. 1

IN TERMS OF NICHE 
CROP EXPORTS

No. 61

IN RUSSIA BY  
LAND AREA

87 THSD  

T

OF MILK PRODUCED 
IN 2021

45 THSD 

T

OF PACKAGED CHEESES  
AND DAIRY PRODUCTS PRODUCED 
AND DISTRIBUTED IN 2021

Base 
segment

100 %

STEPPE

50 %

RZ AGRO

CROP FARMING

MARKET 
POSITION

No. 6

100 %

STEPPE

Steppe AgroHolding uses a vertically integrated 
diversified business model, where crop farming 
as the central business is closely integrated with 
logistics and international and domestic trading in 
grain, niche crops, sugar and groceries. 

High-quality assets in dairy farming make it possible 
to process raw milk and produce pre-packaged 
cheeses, ingredients and dairy products. Steppe 
also processes its crops to produce plant-based 
confectionery, eco products, plant proteins and 
dairy alternatives.

23.2 THSD 

COWS

10.4 THSD

LACTATING COWS

as of the end of 2021

as of the end of 2021

1.8 M T

OF CROPS 
HARVESTED  
IN 2021 2 

 1 

 BEFL.

 2   Steppe AgroHolding plus RZ Agro.

GRAIN TRADING & 

SUGAR & GROCERY 

LOGISTICS

TRADING

DAIRY  

FARMING

PACKAGED CHEESE, 

DAIRY AND PLANT-BASED 

PRODUCTS

TOP-10

MARKET 
POSITION

No. 1

No. 1

BY PER-COW 
YIELD

No. 1

STEPPE AGROHOLDINGSISTEMA PJSFC  /  ANNUAL REPORT 2021112

RESULTS OF KEY ASSETS 

  STEPPE AGROHOLDING

SISTEMA.RU

113

Industry overview for 2021

CROP FARMING

Russia's gross harvest of grain and grain legumes in 2021  
is pegged at 121.4 m t, down 9 % from 2020. The decrease 
was due to lower harvest numbers in central Russia 
and the Volga region, while the southern-Russia figures 
continued to rise. Total grain and grain legume field areas 
went down 1.9 %, from 47.9 m ha in 2020 to 47.0 m ha in 2021.

An important landmark of the 2021/2022 crop season  
was the introduction of floating export duties on wheat, 
barley and corn, a governmental move aiming to establish 
a "grain buffer", with export duty proceeds  
to be redistributed back to farmers in subsidies.

GRAIN TRADING

Russian grain exports in the 2020/2021 crop season 
(including exports to the Eurasian Economic Union, or EAEU) 
reached 51.5 m t, up 12.8 % year-on-year. 

A global leader in wheat exports, Russia exported 39.2 m t 
in the 2020/2021 crop season (EAEU included), which 
exceeds 20 % of the global grain exports. In the first half  
of the new 2021/2022 crop season, Russia exported 27.2 m t 
of grain, including 21.8 m t of wheat, down 17 % year-on-
year. The key importers of Russian grain are Egypt, Turkey, 
Bangladesh, Iran, Saudi Arabia and other countries in the 
Middle East and Southeast Asia1. 

Gross grain and grain legume  
harvest in Russia 2, m t

Land prices in Russia are generally on the rise, with investors 
increasingly looking to acquire farmland. The trend will likely 
continue in the long term due to the ongoing implementation 
of advanced agricultural technologies, growing food 
consumption, land shortages and an overall high investment 
appeal of land assets, with local farmland prices potentially  
on track to reach a par with other countries.

DAIRY FARMING

Russia's raw milk output in 2021 reached 32.3 m t, up 
0.2 % year-on-year. The raw milk output of agricultural 
companies increased by 1.5 %, to 18.1 m t. 

The increase is primarily due to the inauguration of new 
dairy farms and gradual productivity advancements. 
However, the rate of such output growth decreased 
year-on-year due to the shutdowns of multiple 
inefficient farms, resulting in an accelerated reduction 
in the number of lactating cows used in the industry.

Agricultural companies produce 56 % of all Russian milk, 
the rest coming from private households. 

The 2021 output of market-grade milk in Russia is 
estimated at 23.7 m t, or 73 % of all milk produced 
nationally. The figure will likely grow further going 
forward as more dairy farms appear and embrace  
high standards of raw milk production.

Per-cow milk yield in the corporate  
sector 4, kg per year

2021

2020

2019

2018

2017

7,162

6,872

6,492

6,091

5,871

Grain exports (EAEU included) 3, m t

Milk output 5, m t

Total lactating cows across farm categories 6,  thsd

2021

2020

2019

2018

2017

2016

2015

2014

2013

2012

2020/2021

2019/2020

2018/2019

2017/2018

2016/2017

2015/2016

2014/2015

SEASONS

121.4

133.5

121.2

113.3

135.5

120.7

104.7

105.2

92.4

70.9

51.5

45.6

45.4

56.0

37.0

35.4

32.0

30.2

14.5

30.6

14.4

15.7

16.2

31.4

14.4

17.0

32.2

14.3

32.3

14.1

17.9

18.1

7,951

7,942

7,964

7,898

7,784

3,316

3,283

3,274

3,271

3,227

2017

2018

2019

2020

2021

2017

2018

2019

2020

2021

Corporate farms

Other

Corporate farms

Other

1  Preliminary estimate.

2  Source: RosStat, UISIS.

3  Source: RusAgroTrans.

4  Source: UISIS.

5  Source: RosStat.

6  Source: UISIS, SoyuzMoloko.

SISTEMA PJSFC  /  ANNUAL REPORT 2021114

RESULTS OF KEY ASSETS 

  STEPPE AGROHOLDING

SISTEMA.RU

115

CHEESE MARKET

FRUIT GROWING

The Russian cheese market continues growing, with output 
in 2021 going up 5.4 %, to 602 thsd t. The industry remains 
highly dependent on imports, which account for up to 
30 % of the market. That said, the potential for import 
substitution and further enhancement of domestic output 
is strong. Cheese consumption in 2021 totaled 860 thsd t,  
up 5.3 % from the previous year.

The development of the Russian cheese market is helped 
along by imports substitution, an increased production of 
pre-packaged cheeses and a consumption structure shift 
towards greater prevalence of pre-packaged products,  
on track to reach a par with other national markets. 

Another source of market growth is the rising per-capita 
consumption of cheese. Between 2014 and 2021, this 
parameter went from 5.9 to 6.9 kg, in stark contrast to 
20.4 kg in Europe, 17.9 kg in the US and 11.8 kg in Australia. 
Further enhancement to a par with global values, the 
cultivation of a consumer culture and the growing 
prevalence of food services where cheese is an essential 
ingredient will drive future cheese market evolution.

Cheese consumption in Russia 1,  thsd t

761

221

540

817

245

572

860

258

602

641

177

464

670

203

467

2017

2018

2019

2020

2021

Output

Net imports

Russia’s gross pomaceous fruit harvest in 2021 went up 
11 %, to 2.6 m t, the result of recently planted orchards 
edging towards design capacity and new intensive-type 
facilities bringing their first fruit. That said, the area of 
perennial pomaceous fruit plantings is down 5.6 thsd ha, to 
226.2 thsd ha. The national pomaceous fruit market is still 
heavily dependent on imports, with 19 % of fruit consumed 
coming from outside Russia.

2.6 M T

GROSS POMACEOUS 
FRUIT HARVEST 

in 2021

Russia’s gross pomaceous fruit harvest  
and apple imports 2,  thsd t

845

696

646

616

2,179

2,342

1,997

2,607

710

1,521

2017

2018

2019

2020

2021

Gross pomaceous fruit harvest

Apple imports

32.3 M 

T

RUSSIA'S RAW  
MILK OUTPUT

in 2021

1  Source: Rosstat, SoyuzMoloko.

2  Source: RosStat, UISIS.

SISTEMA PJSFC  /  ANNUAL REPORT 2021116

RESULTS OF KEY ASSETS 

  STEPPE AGROHOLDING

SISTEMA.RU

117

Business development in 2021

STEPPE AGROHOLDING'S MARKET POSITIONS  

DAIRY FARMING

TRADING IN NICHE CROPS

IN KEY SEGMENTS 

For Steppe AgroHolding, 2021 was a year of improvements 
across the entire spectrum of business lines. In addition 
to a gross harvest of 1.8 m t+, the company yet again 
established itself as the national No.1 dairy farm by 
efficiency, while also taking steps on its ambitious plan to 
launch and develop new dairy production facilities. 

Steppe also established itself as a stronger grain trader 
with a vibrant business, growing sales, and a brand-
new niche crop trading business, a market the company 
ventured into in 2021, swiftly rising to the national No.1 status.

As one of the leaders in dairy farming, Steppe operates 
seven state-of-the-art farms with smart online control 
systems. Out of a total of 23,240 cows, 10,405 are lactating, 
up 56 % (or 3,718 head) year-on-year. The total milk output  
in 2021 went up 22 % year-on-year, to 87.1 thsd t. 

Among initiatives implemented in 2021 is a new dairy farm 
in the Krasnodar region designed for 3,000 lactating cows, 
scheduled to reach design capacity in 2022. A mega-farm 
in the Stavropol region designed to accommodate as 
many as 9 thsd lactating cows is now in the works, with new 
animals arriving as we speak.

CROP FARMING 

GRAIN TRADING AND LOGISTICS

Steppe AgroHolding's land assets as of YE 2021 stood  
at 578 thsd ha. The national No.6 by land area, the 
company owns farmland in the Russian regions that 
are most attractive in terms of climate, crop yield, and 
logistical accessibility. A significant share of Steppe 
AgroHolding's assets are owned or leased for a long term.

In 2021, the company harvested a record-high 1.8 m t  
of agricultural crops (including ~1 m t of wheat), up 45 % 
from 2020. The achievement is in large part due to efficient 
management and the adoption of the latest agricultural 
technologies, IT solutions (AI-driven and otherwise) and 
machinery (including autonomous vehicles).

Steppe's grain trading sales in 2021 totaled 1.7 6 m t, up 47 % 
from a year before.

The main efforts here went towards developing international 
trading capabilities, which involves a partnership closed 
with the Black Sea's leading broker Actava Trading and first 
landmark import/export transactions. Progress made in 2021 
alone increased the company's international grain trading 
revenue by a factor of 3. 

In 2021, Steppe AgroHolding instituted a brand-new niche 
crop trading business. In the first year of operation, the 
business sold 208 thsd t of niche crops, an absolute record 
high among Russian peers. In the first half of the new crop 
season 2021/2022, Steppe AgroHolding re-established itself 
as Russia's biggest exporter of peas and one of the top 
exporters of mustard and chickpeas.

Niche crop trading is part of the company's strategy to 
diversify its product and shipment portfolio amid swiftly 
changing market conditions.

TRADING IN SUGAR AND GROCERIES

Sugar and grocery trading is a logical extension of the crop 
farming business, where Steppe AgroHolding -grown beets 
are processed into Steppe AgroHolding -traded sugar 
and staple ingredients for Steppe AgroHolding -made 
processed products.

In 2021 alone, the company sold 306 thsd t of sugar and 
groceries. A priority business line here is pre-packaged 
groceries, branded and otherwise, a category that went 
up 27 % year-on-year, reaching 23.2 thsd t.

PRODUCTION OF PRE-PACKAGED CHEESE  

AND DISTRIBUTION OF DAIRY PRODUCTS  

AND DAIRY ALTERNATIVES

Consistent with its strategy's thrust towards enhancing 
processing capacities, in 2021 Steppe AgroHolding 
acquired the industrial assets of PiR Group, a major Russian 
producer of pre-packaged cheeses and slice-on-slice 
cheese for the HoReCa sector and a leading distributor  
of dairy products and plant-based alternatives, selling  
up to 45,000 t of products a year.

The business acquired comes with quality production 
facilities and profound industrial expertise, becoming  
a harmonious link in the process chain from raw milk  
to processing to distribution. The dairy processing plant  
in Vologda region is also among Russia's seven  
businesses certified to produce the uniquely delicious 
"Vologda Butter". 

PiR's yet another business line is the production and 
distribution of plant-based dairy alternatives, a food 
category coming on strong both nationally and worldwide. 
PiR Group has been a distributor of plant-based since the 
national market first came into being in 2009.

Steppe AgroHolding's grain sales,  thsd t

Steppe AgroHolding's sales 
of sugar and groceries,  thsd t

Steppe AgroHolding's sales  
of packaged groceries,  thsd t

1,761

307

306

330

23.2

18.3

1,115

1,198

1,200

176

12.7

269

2017

2018

2019

2020

2021

2018

2019

2020

2021

2019

2020

2021

SISTEMA PJSFC  /  ANNUAL REPORT 2021118

RESULTS OF KEY ASSETS 

  STEPPE AGROHOLDING

SISTEMA.RU

119

Development strategy

Financial and operational performance in 2021

Steppe AgroHolding's 

development strategy aims 

to further the evolution of the 

company's key business lines, 

which involves:

Developing the 
international grain trading 
business, aiming at 50 %+ 
of revenue to come from 
abroad

Acquiring more high-quality land 
in southern and central Russia, 
increasing operating efficiency and 
adopting new technologies, including 
AI and autonomous vehicles

Increasing the output of pre-
packaged and slice-on-slice 
cheese for the HoReCa sector 
and the sales of both dairy 
products and plant-based 
alternatives

Building and 
commissioning new dairy 
farms and increasing 
livestock numbers and 
high-quality milk output

Further enhancing the company's 
standing as a sugar and grocery 
trader by boosting sales (including 
branded pre-packaged products) 
and broadening product portfolio

Driving projects to process 
milk and produce plant-based 
proteins and alternatives from 
Steppe AgroHolding -grown 
raw materials

Revenue, RUB bn

57.2

2021

+74.1 %

32.8
2020

RUB M

Revenue

Adjusted OIBDA

Operating income

Adjusted net income 
attributable to Sistema

2021

57,150

14,368

11,234

2020

CHANGE, %

32,824

9,321

7,368

74.1 %

54.1 %

52.5 %

7,505

3,909

92.0 %

2020 2021

In 2021, revenue grew by 74.1 % year-on-year, to RUB 57.2 bn, mainly due to higher 

Adjusted OIBDA, RUB bn 

14.4

2021

+54.1 %

9.3
2020

crop-farming and grain-trading revenues, which in turn resulted from a higher 

gross harvest, rising prices for agricultural produce, an efficient sales strategy, 

strong effort being invested in international trading in grain and niche crops, 

the launch of new business segments (such as the production of pre-packaged 

cheese and the distribution of dairy products and plant-based alternatives)  

and growth in dairy farming performance.

Adjusted OIBDA went up 54.1 % year-on-year as a result of higher operational 

efficiency, increased crop yields, rising prices for agricultural produce, better 

performance in the international trading business, a successful development  

of trading in niche crops as a brand-new business line, the production  

of pre-packaged cheese and the distribution of dairy products and plant-based 

alternatives.

2020 2021

CAPEX totaled RUB 4.2 bn, primarily spent on the construction and upgrades  

of dairy farms, the acquisition of agricultural equipment and the development  

of logistics infrastructure.

Steppe AgroHolding's gross harvest 
(RZ Agro included), thsd t

Steppe AgroHolding: Production

THSD T

Wheat

2021

2020 CHANGE, %

THSD T

965.1

647.8

49.0 %

Milk production

Sunflower

96.3

68.7

40.2 %

Peas

Corn

88.1

51.4

59.1

49.0 %

22.0

133.7 %

Sugar beet

338.7

206.8

63.8 %

Grain trading sales

Sugar and grocery  
trading sales

Pre-packaged product sales 
(sugar & groceries)

Barley

Other

Total

45.3

56.8

 −20.2 %

Niche crop trading sales

236.0

192.0

22.9 %

1,820.8

1,253.4

45.3 %

2021

87.1

1,761.4

306.1

23.2

207.8

2020

CHANGE, %

71.4

1,200.0

330.0

18.3

47.0

22.0 %

46.8 %

−7.2 %

26.6 %

341.8 %

SISTEMA PJSFC  /  ANNUAL REPORT 2021120

RESULTS OF KEY ASSETS 

  BINNOPHARM GROUP

SISTEMA.RU

121

Binnopharm Group is Russia's leading 

pharmaceutical company specialising in the 

development, manufacturing, promotion and sales of 

drugs and medical products in the markets of Russia 

and the CIS.

Business model

PRODUCTION

SISTEMA'S 
EFFECTIVE STAKE

75.3 

%

TEAM

KEY HIGHLIGHTS

Rustem Muratov
CEO

› 450 

MARKETING 
AUTHORISATIONS FOR 
DRUGS IN RUSSIA

370 MN

NEW MARKETING 
AUTHORISATIONS  
PER YEAR IN 2021

Dmitry Zubov
CHAIRMAN OF THE BOARD 
OF DIRECTORS

13 

EXPORT  
SEGMENTS

6 

REPRESENTATIVE  
OFFICES IN THE CIS

5 

PRODUCTION  
FACILITIES

20 % 

PRODUCTS ARE 
MANUFACTURED FROM 
IN-HOUSE PRODUCED APIs

57 

UNITS PRODUCED  
IN 2021

Binnopharm Group comprises production facilities across 
Russia: JSC ALIUM (formerly OBL Pharm in the Serpukhov 
district of the Moscow region), Binnopharm JSC (with its 
two sites in Zelenograd and Krasnogorsk near Moscow), 
SINTEZ PJSC (in the Urals city of Kurgan) and "Biocom" 
JSC (in Stavropol in Russia's south). In aggregate, these 
production facilities manufacture products in more than 
200 pharmaceutical groups in various dosage forms 
(tablets, capsules, gels, suppositories, infusion solutions, etc).

PRODUCT PORTFOLIO

The Group's diversified portfolio comprises more than 
450 marketing authorisations for drugs in the following 
major medical areas: gastroenterology, cardiovascular 
diseases, respiratory diseases, infectious diseases, 
neurology, musculoskeletal disorders and dermatology. 
Each of the 450 drugs accounts for 7 % of revenue or less. 
More than 100 drugs from Binnopharm Group's portfolio are 
included in the list of vital and essential drugs. 

PROMOTION

Binnopharm Group's key advantage is the combination of 
a diversified portfolio of drugs and an effective system of 
promotion through media tools, contracts with pharmacy 
chains and medical and pharmaceutical representatives.

RESEARCH AND DEVELOPMENT

Binnopharm Group is doing continuous research aimed at 
developing new drugs and expanding its product portfolio. 

The company has started construction of a modern R&D 
centre in the Krasnogorsk district of the Moscow region 
with a total floor area of 12,000 sq m. 

The R&D centre will comprise two research units: 

 „ centre for development of synthetic drugs 

 „ centre for development of biotech drugs 

The new R&D centre will employ 450 people. By 2025, 
Binnopharm Group expects to launch more than 
100 new products (dermatology, neurology, gynaecology, 
pediatrics, etc).

KEY FIGURES

Revenue breakdown by distribution, 2021

Retail segment

Public procurement

Export

24 %

7 %

25.5

RUB BN

69 %

Revenue breakdown by product type, 2021

Antibiotics

Gastroenterology

Phlebology

Musculoskeletal

Cardiovascular

Anti cold

Other

27 %

7 %

7 %

25.5

RUB BN

9 %

11 %

24 %

14 %

Retail portfolio breakdown, 2021

Branded Gx

INN Gx

Original drugs

7 %

47 %

25.5

RUB BN

48 %

Full range of dosage forms, 2021

Tablets

Powder

Solutions

Capsules

Gels

Creams

Other

8 %

3 %

4 %

12 %

12 %

25.5

RUB BN

44 %

17 %

BINNOPHARM GROUPSISTEMA PJSFC  /  ANNUAL REPORT 2021122

RESULTS OF KEY ASSETS 

  BINNOPHARM GROUP

SISTEMA.RU

123

Industry overview for 2021

› 1.5 TN 

RUB

EXPECTED OUTPUT 
OF DOMESTICALLY 
MANUFACTURED DRUGS AND 
MEDICAL PRODUCTS 

By the end of 2030

311 BN 

RUB

EXPECTED EXPORT OF 
DRUGS AND MEDICAL 
PRODUCTS

By the end of 2030

The main goal of the government's Pharma-2030 programme 
is to increase the output of domestically manufactured drugs 
and medical products twofold in monetary terms by 2030 
vs 2021: up to RUB 1.5 tn. This goal can be achieved by means 
of building scientific, technological and manufacturing 
capabilities in the pharmaceutical and medical industries. 
The government is also planning to stimulate the exports of 
drugs and medical products, which are expected to reach 
RUB 311 bn by 2030. 

Another focus area of the government's programme is 
organising the production of pharmaceutical ingredients. By 
the end of 2030, the government expects to increase the share 
of strategically important drugs that are fully manufactured in 
Russia up to 90 %. 

In 2021, the pharma market in Russia, including drugs 

sold by pharmacy chains to the government sector, 

grew by 12 % year-on-year in monetary terms, up to 

RUB 1,994 bn, and decreased by 9 % in volume terms, 

down to 5.9 bn packages. At the same time, drug sales 

in the retail segment increased by 6 % year-on-year in 

monetary terms, reaching RUB 1,218 bn, and dropped 

by 8 % in volume terms, down to 5.1 bn packages. 

Drug supplies in the public segment in 2021 totaled 

828 m packages worth RUB 777 bn. The public pharma 

segment grew by 24 % in monetary terms and went 

down by 11 % in volume terms.

The rouble weakened amid changes in the macroeconomic 
environment, driving growth in the production cost of 
drugs with a high share of imported ingredients. In 2021, the 
pharmaceutical market slowed down, as real household 
incomes decreased. 

At the beginning of 2021, sales of life-improving drugs (mostly 
over-the-counter) were on the decrease, while the demand 
for essential drugs rose. In 1Q 2021, the situation stabilised, and 
the second half of the year saw a rise in consumer demand for 
life-improving drugs. A new wave of Covid-19 in the autumn of 
2021 prompted a rise in demand for antiviral drugs, while the 
consumption of antibiotics didn't grow as fast as during the 
initial waves of the Covid-19 pandemic in 2020. 

The priorities of the government's policy in the pharmaceutical 
industry until 2030 include:

 „ import substitution (including substances; drugs from the 
list of strategically important products; low-margin drugs 
and medications that are in high demand in the domestic 
healthcare segment, etc) to ensure sustainability of drug 
supplies in Russia 

 „ ensuring the required growth of production capacity in the 

pharmaceutical and medical segments to achieve the goals 
of the government's policy, including with the help of targeted 
financing of major construction projects from the federal 
budget 

 „ developing a mechanism for securing the high quality of drugs 

and medical products for the national healthcare system

Development of the Russian  
pharmaceutical market 1, RUB bn

1,994

1,218

1,775

1,151

1,376

905

1,473

984

471

489

777

624

2018

2019

2020

2021

Commercial segment

Public segment

1  Source: AlPharm, audit of retail and public 

pharmaceutical market, 2018-2021

 „ creating and improving conditions for developing innovative 

drugs and medical products 

SISTEMA PJSFC  /  ANNUAL REPORT 2021124

RESULTS OF KEY ASSETS 

  BINNOPHARM GROUP

SISTEMA.RU

125

Business development in 2021

FORMATION OF BINNOPHARM GROUP AND 

CHANGES IN SHAREHOLDING STRUCTURE

In February 2021, Sistema and VTB Bank (Europe) SE via 
Sinocom Investments Limited contributed their 56.2 % 
stake in PJSC Sintez (formerly known as OJSC Sintez) to the 
equity of Binnopharm Group. At the same time Sistema, 
VTB, and a consortium of investors comprising the Russia-
China Investment Fund (established by the Russian Direct 
Investment Fund and China Investment Corporation) 
and leading Middle Eastern funds (RCIF consortium) 
contributed an 85.6 % stake in JSC Alium to the equity of 
Binnopharm Group. Following the transaction, Sistema's 
effective interest collectively owned with VTB Group stood 
at 79.0 %, with another 15.8 % held by RCIF consortium 
and remaining 5.2 % held by the minority shareholders-
individuals (minority shareholdings were partially acquired 
by Sistema in April 2021).

In March 2021, Sistema Group acquired 32.4 % stake in PJSC 
Sintez from JSC National Immunobiological Company. In 
May 2021, Sistema contributed this stake to the equity of 
Binnopharm Group, increasing Binnopharm Group's interest 
in Sintez to 88.6 %. Following the transaction, Sistema's 
effective interest collectively owned with VTB Group in 
Binnopharm Group increased to 86.5 %, with another 12.5 % 
held by RCIF consortium and remaining 1.0 % held by the 
minority shareholder-individual.

In June 2021, Sistema's wholly-owned subsidiary LLC 
Sistema Telecom Assets sold an 11.2 % stake in Ristango 
Holding Limited, which owns 100 % of the authorised capital 
of Binnopharm Group to Nevsky Property Investments 
Limited (controlled by VTB Capital). The total price tag of the 
transaction was RUB 7 bn.

In July 2021, Sistema exercised its right and bought the 
stakes in Ristango Holding Limited (which owns 100 % of 
the equity of Binnopharm Group) held by VTB for a total of 
RUB 6.7 bn. In December 2021, Sistema exercised its right to 
acquire RUB 9.06 bn worth of shares of Sinocom Investments 
Limited from VTB Bank (Europe) SE through its subsidiary 
LLC Sistema Telecom Assets. Sinocom held a 28.4 % stake 
in Ristango Holding Limited. Following the transaction, 
Sistema's effective interest in Ristango Holding Limited 
stood at 75.3 %, with another 12.5 % held by the consortium, 
11.2 % held by Nevsky Property Investments and remaining 
1.0 % held by the minority shareholder-individual.

PRODUCT PORTFOLIO EXPANSION 

In 2021, Binnopharm obtained 27 marketing authorisations 
in Russia and registered more than 30 drugs abroad. At 
the beginning of 2021, Binnopharm Group and Glenmark 
Pharmaceuticals Limited agreed to localise the production 
of the antiviral drug favipiravir (which is used for the 
treatment of Covid-19, among other deceases) at Alium 
plant in Obolensk, the Moscow region, and at Biocom plant 
in Stavropol. 

In February 2022, Binnopharm Group signed an agreement 
to purchase a manufacturer licence for antibacterial 
drugs under the brands of Ciprolet and Levolet in 
Russia, Uzbekistan and Belarus from the international 
pharmaceutical company Dr. Reddy's. 

Acquisition of these drugs will strengthen Binnopharm 
Group's leadership in the antibiotics market, which is  
a prirotity market for the company. 

MODERNISATION PROJECTS AND CONSTRUCTION 

R&D DEVELOPMENT

OF NEW PRODUCTION FACILITIES

In September 2021, the company announced its plans for 
creating a modern R&D centre in the Krasnogorsk district 
of the Moscow region that will combine the research units 
of all enterprises. The centre will develop synthetic and 
biotech drugs. 

INTERNATIONAL EXPANSION

In December 2021, the company announced its plans for 
international expansion and opening of offices in the CIS: 
Kazakhstan, Belarus, Azerbaijan, Moldova, Armenia and 
Uzbekistan. The company has long been operating in the 
CIS markets through partners, being a leader in the sales 
of medical products among Russian companies. Opening 
of representative offices abroad will make it possible 
to create an in-house promotion service to speed up 
development in these markets. The company expects its 
export revenue to double by 2024. 

In February 2021, Binnopharm Group tripled its capsule 
production capacity at Alium plant located in Obolensk, 
the Moscow region, up to 15 m packages a year.

In August 2021, Binnopharm Group completed an 
investment project for upgrading Biocom plant in 
Stavropol. The total amount of investment in the 
development of the production facility reached 
approximately RUB 1 bn.

In December 2021, the company completed modernisation 
of a sachet production line at Alium (in Obolensk, the 
Moscow region), increasing its capacity to 50 m sachets 
per annum. The company plans to gradually relocate 
production of all medications in sachet form to Alium. Total 
investments in the project amounted to RUB 100 m.

In February 2022, the company completed renovation of 
Sintez plant in Kurgan that produces drugs in the form 
of syrups and suspensions, driving overall production 
capacity to RUB 6 m bottles a year, or three times the pre-
upgrade output.

In February 2022, Binnopharm Group launched design 
works at the Sintez plant in Kurgan to build a modern 
GMP/GDP pharmaceutical warehouse facility that will store 
raw materials and finished products. The facility will be 
divided into five areas with different temperature regimes, 
it will also have a temporary warehouse for customs 
clearance that will significantly optimise the logistics for 
delivering imported materials to the plant.

SISTEMA PJSFC  /  ANNUAL REPORT 2021126

RESULTS OF KEY ASSETS 

  BINNOPHARM GROUP

SISTEMA.RU

127

Operations & investment development strategy 

Financial performance in 2021

Binnopharm ambition is to build a 

leading pharma company in the Eastern 

Europe and CIS markets

Continue to organically 
gain market share in fast 
growing Russian Gx and 
OTC markets

CLEAR STRATEGY WITH 
MULTIPLE LEVERS 
SUPPORTING FUTURE 
GROWTH

Actively enhance  
product portfolio: different 
mixes, new launches, 
category brands, 
biopharma investments

Successful promotion 
strategy increasing 
salesforce effectiveness 
via pharma and 
medical representatives

Maintain focus on cost 
competitiveness and 
operational efficiency (new 
launches of in house API, 
R&D efficiencies)

Expansion in foreign 
markets, to increase 
presence in the CIS 
countries

Inorganic growth 
via value accretive 
M&As

Revenue, RUB bn

+19.3 %

21.4
2020

OIBDA, RUB bn

+48.7 %

5.5
2020

25.5

2021

2020 2021

8.1

2021

RUB M

Revenue

OIBDA

Operating income

Net income

2021

25,496

8,113

5,691

3,354

2020

CHANGE, %

21,372

5,456

4,081

1,939

19.3 %

48.7 %

39.5 %

73.0 %

In 2021, revenue rose by 19.3 % year-on-year due to increased penetration of 

Binnopharm Group's products in various segments of the pharmaceuticals 

market. Sales increased across all segments: retail, export and inpatient. The 

inpatient segment was up 27 % year-on-year, with export sales rising by 15 %. 

Sales in the retail segment increased by 20 % year-on-year, the main growth 

drivers being the products aimed at improving the quality of life of consumers: 

vein tonic Angiorus, synbiotic Maxilac, antimicrobial and anti-inflammatory 

agent Oflomelid and antispasmodic Neobutin. 

In 2021, OIBDA jumped by 48.7 % year-on-year amid growing revenue, tighter 

control over administrative and selling expenses and optimisation of product 

portfolio. OIBDA margin grew by 6.3 p.p. year-on-year, up to 31.8 %. Net income 

soared by 73.0 % year-on-year on the back of OIBDA growth. 

2020 2021

By the end of 2021, net debt decreased by 16.9 % year-on-year, down to RUB 7.6 bn. 

Net debt /OIBDA went down from 1.7× in 2020 to 0.9× in 2021. 

73.0 %

NET INCOME GROWTH 

FY 2021

7.6 BN 

RUB

NET DEBT

By the end of 2021

SISTEMA PJSFC  /  ANNUAL REPORT 2021128

RESULTS OF KEY ASSETS 

  OTHER CONSOLIDATED ASSETS

SISTEMA.RU

129

BASHES.RU

SISTEMA'S 
EFFECTIVE STAKE

Bashkir Power Grid Company (BPGC) is a dominant 

power grid company in the Republic of Bashkortostan, 

transiting of electricity energy between the center 

of the country and the Urals and a provider of power 

facility engineering and construction services.

91 

%

TEAM

KEY HIGHLIGHTS

Sergey Gurin
CEO

Dmitry Sharovatov
CHAIRMAN OF THE BOARD 
OF DIRECTORS

360.8 THS 

C.U.

AMOUNT OF MAINTENANCE

89.4 THSD 

KM

LENGTH OF GRIDS

Business model

14,706 PCS

NEW CONNECTIONS

FUEL SUPPLY

POWER 
GENERATION

TRANSMISSION & DISTRIBUTION

SELLING

CONSUMPTION

41 % 

SHARE OF SAEM

GAS

RENEWABLES

7.8 THSD 

FTEs

HEADCOUNT 

COAL

LLC BGK 
(INTER RAO) 
THERMAL
AND OTHER

BPGC
TRANSMISSION
GRIDS

BASHKIRENERGO 
DISTRIBUTION
GRIDS

LLC BASHKIR
ENERGY SELLING 
COMPANY
AND OTHER

FUEL OIL

LLC BGK 
(INTER RAO) 
HYDROELECTRIC

LLC BASHKIR ENERGY SELLING COMPANY

HOMES

OFFICES 

INDUSTRIAL

100 % 

IMPLEMENTATION 
OF SMART GRID 
TECHNOLOGY IN UFA

78 1 % 

SHARE ON 
BASHKORTOSTAN'S 
POWER TRANSMISSION 
MARKET 

1 

In terms of revenue.

OTHER CONSOLIDATED ASSETSSISTEMA PJSFC  /  ANNUAL REPORT 2021130

RESULTS OF KEY ASSETS 

  OTHER CONSOLIDATED ASSETS

SISTEMA.RU

131

Industry overview for 2021

In 2021, electricity consumption in Russia 

grew 5.4 % year-on-year, to 1,107 tn kWh, 

with electricity generation up 6.3 %, 

to a new all-time high of 1,131 tn kWH, 

primarily due to significant rises in both 

domestic and international demand. 

Although electricity consumption by 

oil producers and refineries had been 

decreasing throughout 1H 2021 under 

pressure from the OPEC+ agreement 

to reduce oil production, the trend 

reversed in 2H, with net supply and power 

consumption back on the rise.

Domestic demand for electricity climbed up as economy started emerging 
from a lockdown, a trend further buoyed by the cold weather of 1Q and 
heat waves of the summer of 2021. All types of power generation facilities 
ramped up their output, with renewable energy generation growing 
fastest and nuclear and hydropower plants hitting fresh highs in electricity 
output.

Russia's electricity exports in 2021 increased YoY by a factor of 2.2, to 25 
bn kWh. The Russian government approved a one-off 5 % increase in retail 
electricity tariffs for households and an annual 3.0 % increase in those for 
industrial users throughout 2021–2023 (effective from 01 July 2021).

In Bashkortostan, net electricity supply is projected to grow by 0.95 bn kWh, 
or 6.3 % year-on-year, including: (1) an additional 1.1 bn kWh for oil producers 
(up 47 %); and (2) an additional 0.15 bn kWh for oil refineries (up 8.2 %).

NEW CONNECTIONS 

The company recorded 

14,706 

CONNECTIONS TO POWER GRIDS IN 2021
up 7.1 % year-on-year

as economic activity picked up

Business development in 2021

KEY PROJECTS

BPGC leads the Russian electricity 

GROWTH IN OUTPUT & EFFECT OF PRICE INCREASES 

Distribution grid upgrades 

grids market by operating efficiency, 

maintaining high quality and reliability 

of services despite lower average prices 

and unit operating costs. 

Bashkortostan's largest grid company, BPGC 
is also the biggest investor in local market 
infrastructure. In 2021, BPGC's investment in the 
republic's infrastructure totaled RUB 3.68 bn 
(net of VAT), out of which RUB 2.1 bn was applied 
toward new connections.

The overall supply of electricity to consumers and territorial grid 
operators (TGOs) in 2021 went up 3.5 %. While the increase was primarily 
driven by the tapering of the OPEC+ production cuts, consumption in the 
retail (household) segment also went up 4.1 % year-on-year, to 3,117.8 m 
kWh.

As Bashkortostan exceeded its designated cross-subsidisation volume 
ceiling in 2021, the federal government decided to impose a freeze on 
certain categories of local transmission rates. This resulted in zero (0 %) 
annual indexation of the grid maintenance component of two-part rates 
and of one-part rates for high and medium-1 voltage levels, while the 
power loss component of two-part rates was adjusted by +5.6 %, effective 
from July of 2021. 

In 2021, the company spent RUB 917 m on 
grid overhauls and upgrades aimed to 
modernise the partly worn infrastructure 
and eliminate failure threats: 

 „ replacements of outdated switchgear with latest low-maintenance 
remote-controlled solutions (3 sets in the 35-110 kV grid and 24 sets 
in the 0.4-10 kV grid)

 „ microchip installations in the relay protection and automation 

systems of 14 substations

 „ overhauls of DC control power systems at 5 substations for greater 

survivability and a better functioning of protection, automation and 
remote-control systems

 „ upgrades of telecontrol systems at 26 substations and installations 

of fibre optic communication lines

To enhance the reliability of power supply to consumers in the 
republic's Beloretsky district, BPGC continued the construction 
of the Uzyan-Bainazarovo 110 kV overhead power transmission 
line, a project that will cost the company a total of RUB 325 m, 
including RUB 60.4 m invested in 2021 in transmission towers.

SISTEMA PJSFC  /  ANNUAL REPORT 2021132

RESULTS OF KEY ASSETS 

  OTHER CONSOLIDATED ASSETS

SISTEMA.RU

133

Strategic goals

Financial performance in 2021

BPGC's mid-term strategic plans are 

aimed at greater operating efficiency and 

the following specific goals:

Improved operating efficiency 

 „ Installation of smart electricity meters

 „ Reduction of technical losses through newer 

and more efficient technology and equipment

Digital transformation 

 „ Extensive programme to upgrade grid 

infrastructure with advanced technology

 „ Production of power grid equipment for 

digitalisation projects

 „ Comprehensive digitalisation in technological 

and managerial workflows

Business upscaling 

 „ Consolidation of grid assets in Bashkortostan, 
including ones managed by territorial grid 
operators

 „ Development of non-regulated business lines 
leveraging expertise gained in grid assets (IT 
services, power facility designing, outdoor 
lighting, etc.)

Revenue, RUB bn

+5.1 %

19.7
2020

20.7

2021

2020 2021

OIBDA, RUB bn

5.3

2021

+24.2 %

4.4
2020

2020 2021

Financial results, RUB m 

RUB M

Revenue

OIBDA

Operating income

Net income attributable 
to Sistema

2021

2020

CHANGE, %

20,740 

19,733 

5,443

2,581

4,382

1,575

5.1 %

24.2 %

63.9 %

1,804 

1,174 

53.7 %

Revenue is up 5.1 % year-on-year, mainly due to electricity consumption 

rising as business activity started picking up in the wake of the pandemic 

and specifically as oil companies resumed active oil production in 2H 2021. 

Part of the growth was also supplied by grid connection and engineering 

revenue streams. 

OIBDA is up 24.2 % on the back of growing revenue along with a reduction 

in provisions for receivables to RUB 5.4 bn. Net income is up 53.6 %, to 

RUB 1.8 bn. RUB 0.3 bn was distributed in dividends in 2021.

2.5 BN 

RUB

OPERATING INCOME

1.8 BN 

RUB

NET INCOME

FY 2021

By the end of 2021

RUB M

Power losses

Power losses

Power in

Power out

UOM

%

m kWh

m kWh

m kWh

2021

2020

DEVIATION 

Bashkirenergo

BGC

Bashkirenergo

BGC

Bashkirenergo

BGC

7.4

1,588

1.2

313

7.7

1,582

1.3

308

 0.3 p.p.

 0.1 p.p.

0.4 %

1.5 %

21,327

25,926

20,662

23,441

3.2 %

10.6 %

19,739

25,613

19,080

23,133

3.5 %

10.7 %

New connections

connections

Connected capacity

MW

14,706

349

1

7.5

13,727

344

−

−

7.1 %

1.5 %

−

−

OPTIMISATION AND AUTOMATION 

OF WORKFLOW AND OPERATIONS 

BPGC spent 2021 working on the enhancement 
of operating efficiency, which involved:

 „ the implementation of a pilot automated workflow 

management system SK11

 „ the launch of a call centre voice assistant for customers

 „ steps to optimise and automate connection costs

2021 marked the completion of the following automation 
projects:

 „ business intelligence data collection & reporting tools for 

corporate use

 „ compromised meter identification system (a collabora-

tion with MTS)

SMART METER DEPLOYMENT: PLANS, RESULTS, AND POTENTIAL GAINS 

In the vein of technological modernisation, the company 
installed 25.4 thsd meters at the consumers' end 
and at main substations, reaching a total of 327 thsd 
smart meters at the end of 2021. This makes 41 % of 
the total number of meters (802 thsd) used by BPGC 
for the commercial and technical metering of power 
consumption.

327,000

TOTAL NUMBER OF SMART METERS

By the end of 2021

SISTEMA PJSFC  /  ANNUAL REPORT 2021134

RESULTS OF KEY ASSETS 

  OTHER CONSOLIDATED ASSETS

SISTEMA.RU

135

Business Nedvizhimost is one of the key players in Moscow’s 

commercial real estate market, with a portfolio of 79 

properties. The company owns and manages a unique real 

estate portfolio in Moscow and St Petersburg, including 

mansions in central Moscow and class B and C office and 

retail premises located in almost every administrative district 

of Moscow.

Business model

Main focus areas

SISTEMA-BN.RU

SISTEMA'S 
EFFECTIVE STAKE

TEAM

KEY HIGHLIGHTS 1

Denis Beer
CEO

Sergey Egorov
CHAIRMAN OF THE BOARD 
OF DIRECTORS

100 

%

ruBBB+

CREDIT RATING

Expert RA

~ 400 THSD 

SQ M 

TOTAL AREA 
OF COMMERCIAL 
REAL ESTATE 

79

COMMERCIAL PROPERTIES 

in Moscow and 
St Petersburg

100 %

OF PROPERTIES 
IN OWNERSHIP

1  The areas of commercial real estate are presented for JSC 
Business Nedvizhimost excluding areas Mosdachtrest.

ASSET MANAGEMENT

ASSET MANAGEMENT TO INCREASE CAPITALISATION AND 

LIQUIDITY OF ASSETS AND TO OPTIMISE THE ENTIRE PORTFOLIO 

OF OWNED AND MANAGED COMMERCIAL REAL ESTATE

PROPERTY MANAGEMENT

PROPERTY MANAGEMENT TO IMPROVE THE EFFICIENCY 

OF ITS USE AND MAXIMISE NET OPERATING INCOME

FACILITY MANAGEMENT

OPERATION AND MAINTENANCE OF COMMERCIAL AND 

RESIDENTIAL REAL ESTATE TO ENSURE GOOD CONDITION 

AND AVOID ACCIDENTS

FLEXIBLE SPACE CHAIN OFFICELESS 

READY-MADE OFFICES THAT MEET TODAY’S BUSINESS REQUIREMENTS: THE ABILITY TO 

QUICKLY ACCOMMODATE EMPLOYEES WITHOUT CAPITAL EXPENDITURES FOR REPAIRS 

AND FURNITURE, FLEXIBLE TERMS OF RENT AND A FULL RANGE OF SERVICES

THE COMPANY ALSO DEVELOPS THE OLYMPIC STAR FITNESS CLUB IN MOSCOW

OTHER CONSOLIDATED ASSETSSISTEMA PJSFC  /  ANNUAL REPORT 2021136

RESULTS OF KEY ASSETS 

  OTHER CONSOLIDATED ASSETS

SISTEMA.RU

137

Industry overview for 2021

After a period of market uncertainty 

and reduced activity of developers, 

with only 224,400 sq m of office space 

commissioned in 2020, commissioning 

of office space increased 2.6x in 2021, 

to 587,000 sq m. This figure exceeds the 

results in 2016–2020. 

Total supply 1

25 %

49 %

19.5 M 

SQ M 

26 %

Class A

Class B

Class B-

New supply 1

22 %

587 THSD 

SQ M 

78 %

Class A

Class B

1  Source: Knight Frank

Since the beginning of the year, the vacancy rate in class A decreased 
by 2.3 percentage points to 9.5 %. Thus, less than 480,000 sq m of 
offices remain vacant at the moment. In class B, the vacancy rate 
is around 5.6 %, 0.5 percentage points lower than in 2020. The total 
vacant space in class B is 704,000 sq m. At the same time, the vacancy 
rate in class A within the Moscow Ring Road already reached 6.5 % 
(-1.7 percentage points year-on-year).

480 THSD 

SQ M

THE TOTAL SPACE 
OF OFFICES REMAIN VACANT 
decreased by 2.3 % 
year-on-year

704 THSD 

SQ M

THE TOTAL VACANT SPACE 
IN CLASS B 
in 2021

Office space absorption – a key indicator of demand demonstrating 
for a certain period the difference between all the space that 
became occupied and all the space that entered the market vacant – 
increased significantly in 2021, to 701,500 sq m, vs 262,100 sq m in 2020. 
Increased absorption rate is driven by both increased activity of 
office users, who not only change office location but also increase the 
occupied area, and new built-to-suit buildings, which are created for 
a specific user and enter the market occupied.

Office rental rates increased in both classes in 2021. In class A, the 
asking rental rate for offices increased by 1.2 % compared to the 
beginning of the year and is now at the level of RUB 25,827 sq m a year 
(excluding operating expenses and VAT). In class B, the rental rate 
also increased by 2.5 % compared to the beginning of the year, to RUB 
17,556 sq m a year (excluding operating expenses and VAT). There is 
an interesting trend regarding class A properties within the Moscow 
Ring Road: the indicator has been steadily growing over the past 
years, and over the past year the weighted average rate increased 
by almost RUB 2,000 (+6.3 % year-on-year), to RUB 32,988 sq m a year 
(excluding operating expenses and VAT).

701.5 THSD 

SQ M

OFFICE SPACE ABSORPTION IN 2021 
vs 262,100 sq m in 2020

SISTEMA PJSFC  /  ANNUAL REPORT 2021138

RESULTS OF KEY ASSETS 

  OTHER CONSOLIDATED ASSETS

SISTEMA.RU

139

Business development in 2021

Financial performance in 2021

Financial results, RUB m

2021

2020

CHANGE, %

Revenue

4,164

6,296

-33.9%

Operating income

473

1,904

-75.1%

OIBDA

Net income

1,001

2,423

-58.7%

-355

1,378

-

In 2021, the decline in financial performance is mainly due  
to the absence of significant commercial real estate sales.  
The reorganization of Business-Nedvizhimost in the form  
of the spin-off of the suburban real estate segment 
Mosdachtrest was completed in November 2021. Financial 
results for 2021-2020 include consolidated data on the group  
of companies Business-Nedvizhimost and Mosdachtrest  
for the entire reporting period.

Structure of assets by region

INDICATOR

2021

2020

CHANGE, %

Area of commercial real estate 
in Moscow, k sq m

Area of commercial real estate 
in St Petersburg, k sq m

371

380

-2.4

26

26

-

TOTAL

397

406

-2.2

The area of commercial real estate in Moscow decreased as 
a result of the sale of the Zarya recreation centre. Commercial 
real estate area at the end of 2020-2021 is presented for 
Business-Nedvizhimost without taking into account the areas 
of the companies Mosdachtrest.

In 2021, Business Nedvizhimost adopted 

IN 2022, JSC BUSINESS NEDVIZHIMOST 

its medium-term development strategy. 

PLANS TO IMPLEMENT THE FOLLOWING TASKS:

According to the strategy, the company’s 

management will focus its efforts on 

 „ launch up to 3 flexible office spaces under the Officeless project in 

optimising the commercial real estate 

portfolio to increase its liquidity and 

capitalisation. In 2021, a non-core asset 

Mosdachtrest was spun off from Business 

Nedvizhimost.

The company managed to lease out about 

40,000 sq m in 2021. One of the key deals 

was the lease of buildings at 11 Tushinskaya 

Moscow with 1,800 workstations

 „ maintain net operating income in the classic rental segment at 50 %, 
given temporary downtime during renovation and transfer of the 
most high-margin properties to the Officeless project

 „ increase the efficiency of using space freed up by MGTS and 

maximise operating income

 „ sell non-core assets

St in Moscow with an area of more than 

 „ develop a project of self-storage facilities at the company’s portfolio 

8,000 sq m to the Moscow Metro. 

properties

3 FLEXIBLE 

OFFICE SPACES

JSC BUSINESS NEDVIZHIMOST 
PLANS TO LAUNCH UP  
In 2022

20 OFFICELES 

LOCATIONS

IS PLANNED TO OPEN UP  
IN MOSCOW AND ST PETERSBURG 
by the end of 2025

The development potential in the traditional rental offices segment is 
limited. The most attractive segment for the company’s development 
is flexible workspaces.

According to JLL, flexible office formats will take up to 30% of the office 
market in Europe by 2030. The segment of flexible office spaces in 
Russia is expected to grow at the rate of 22 % per year. Rental rates for 
flexible spaces exceed the rates for traditional formats (RUB 35 k/sq 
m a year vs RUB 25 k/sq m a year). JSC Business Nedvizhimost plans to 
capture up to 30 % of the flexible office space market and become a 
leader in this market.

Global trends show that decentralised locations are in demand 
among companies that have switched to a hybrid format of work, 
because they provide convenient access for employees close to 
their homes, while the location of properties allows maintaining 
communication and mobility of employees. Flexible office spaces 
will be in demand among clients in the enterprise sector, while the 
possibility of built-to-suit format will be relevant for companies 
seeking to diversify their portfolio of leased office properties.

At the moment, there is a shortage of high-quality flexible work 
spaces due to excess demand from large Russian and international 
businesses, as well as a declining vacancy rate in the office space 
market due to insufficient new supply in 2021. 

As part of the Officeless project, JSC Business Nedvizhimost plans to 
create a unique ecosystem for business and professional growth –  
both an internal platform for residents and an external platform 
for integration with the chain’s partners. Networking and informal 
communication with the help of the Officeless team will form a 
business community of a new format.

By the end of 2025, it is planned to open up to 20 Officeless locations in 
Moscow and St Petersburg with 14,000 workstations.

SISTEMA PJSFC  /  ANNUAL REPORT 2021140

RESULTS OF KEY ASSETS 

  OTHER CONSOLIDATED ASSETS

SISTEMA.RU

141

COSMOSGROUP.RU/EN

SISTEMA'S 
EFFECTIVE STAKE

Cosmos Hotel Group owns and manages a portfolio 

of 20 hotels in 15 cities of Russia and abroad, with a 

total of approximately 4,600 rooms. Cosmos Hotel 

Group is one of the largest hotel companies in Russia.

100 

%

HOTELS

TEAM

KEY HIGHLIGHTS

Alexey Akindinov
CEO 1

20

HOTELS UNDER 
MANAGEMENT 

in Russia

4,653

ROOMS UNDER 
MANAGEMENT 

› 1.2

M

+ GUESTS IN COSMOS 
HOTEL GROUP HOTELS

in 2021

Andrey Kolokolnikov 
CHAIRMAN OF THE BOARD 
OF DIRECTORS

51 %

4,302 RUB

AVERAGE OCCUPANCY 
RATE OF COSMOS 
HOTEL GROUP HOTELS 

AVERAGE ADR 2 
OF COSMOS HOTEL 
GROUP HOTELS

83.1 %

OF COSMOS HOTEL 
GROUP’S REVENUE 
IS GENERATED 
in Russia

Business model

Cosmos Hotel Group operates its own hotels and third-
party hotels. The company is developing rapidly through 
the construction of new hotels under its own brand and the 
execution of contracts for external management.

Cosmos Hotel Group offers a full range of value creation and 
management services for hotel assets, from project consulting 
and preparation of hotels for opening to cost-cutting and 
capitalisation enhancement.

The company has expertise in managing hotels and 
creating new hotels, as well as a single centre of excellence 
(marketing, sales, procurement and accounting).

1  As of 31 December 2021, Alexander Shvein.

2  Average daily rate

 „ Cosmos Collection – unique luxury hotels and resorts.

 „ Cosmos – modern urban hotels with developed infrastructure 

and excellent service.

 „ Cosmos Smart Hotels – bright ideas for budget urban hotels.

 „ Cosmos Stay – modern aparthotels for extended stays and a 

range of additional services.

RETAIL

CLOTHES

ECO STORES

CHILDREN'S CLOTHING

LOUNGE

SERVICES

TECHNOLOGY

E-COMMERCE

TRAVEL

TRAINING CENTRE

OTHER CONSOLIDATED ASSETSSISTEMA PJSFC  /  ANNUAL REPORT 2021142

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143

Innovative solutions for hotel guests, 
management and owners

SOLUTIONS 
FOR GUESTS 

SOLUTIONS 
FOR BUSINESS 

GADGETS INSTEAD 

ORDERING SERVICES 

OF KEYS 

VIA AN APP

E-COMMERCE 

VIRTUAL ASSISTANT 

COMMUNICATIONS 

DIGITAL 

(CHATBOT) 

VIA A GADGET 

LOYALTY CARD

INTERNAL 

 „ Saving up to 40 % in electricity costs

 „ Eliminating pipe bursts and small fire 
outbreaks before real damage occurs

 „ Saving on facility management costs thanks 

to centralisation

 „ Saving up to 30 % in heating costs

 „ Increasing the level of comfort

“SMART” SYSTEM 

FOR FACILITY 

MANAGEMENT

TECHNOLOGIES 

AIMED AT REDUCING 

HEAT LOSS

SOLUTIONS 
FOR HOTEL OWNERS 

ONLINE MONITORING 

OF BUILDINGS VIA 

ONLINE MONITORING 

A SPECIAL INTERFACE

OF REVENUE

Industry overview for 2021 

In 2021, the hospitality industry demonstrated 

its ability to adapt to the new reality caused by 

the coronavirus pandemic, with key operating 

indicators generally stabilising.

The hotel occupancy rate in Moscow did not fall below 
50 % amid a significant increase in domestic demand. The 
ADR in 2021 in Moscow was 22 % higher than in 2020 and 
only 6.2 % lower than in 2019. The St Petersburg market also 
performed better compared to 2020: the ADR increased by 
5 %, while the occupancy rate rose by 16 p.p.

The ADR of quality hotels averaged RUB 6,483 in Moscow 
and RUB 4,480 in St Petersburg. The weighted average 
occupancy rate of hotels was 60.5 % in Moscow and 51 % in 
St Petersburg. 

The fourth wave of COVID-19 in October-November 2021 once 
again postponed the recovery of the usual demand structure: 
the activity of the MICE industry in large cities decreased by 
an average of 40 %-60 %, while the average booking window 
decreased to 2-3 weeks. As a result, the seasonality of business 
changed and it became more difficult for hotels to forecast 
revenues and service loans.

22 %

THE INCREASE OF ADR 
IN MOSCOW 

5 %

THE INCREASE OF ADR 
IN ST PETERSBURG

year-on-year

year-on-year

Hotel rooms in Moscow

Rooms available at the start of the year

Rooms added during the year

2.4 %

THE INCREASE OF ROOMS 
IN MOSCOWHOTEL ROOMS  
2021 vs 2020

1,143

14,974

 1,003

13,791

 778

19,303

 1,661

17,645

 471

17,174

1,237

15,937

 128

20,084

 270

20,212

 497

20,482

2013

2014

2015

2016

2017

2018

2019

2020

2021

SISTEMA PJSFC  /  ANNUAL REPORT 2021144

RESULTS OF KEY ASSETS 

  OTHER CONSOLIDATED ASSETS

SISTEMA.RU

145

Due to the ongoing pandemic, the opening dates of new 
hotels get postponed: about 40 % of projects were delayed 
for a period of 6 to 12 months. Nevertheless, three new 
quality hotels in Moscow (Hampton by Hilton Rogozhskiy 
Val with 83 rooms, Vertical Boutique BW with 152 rooms 
and Marriott Imperial Plaza with 268 rooms) and four in 
St Petersburg (Wawelberg with 79 rooms, Holiday Inn St. 
Petersburg with 158 rooms, Kravt Nevsky Hotel & Spa with 95 
rooms and MARIA with 87 rooms) opened in 2021.

As of the end of 2021, there were 21,000 quality rooms in 
Moscow and 26,000 rooms in St Petersburg. The most 
attractive markets for hoteliers in 2021 were St. Petersburg, 
Moscow, Sochi, Rostov-on-Don, Krasnodar, Yekaterinburg 
and Kazan.

The key national players in the Russian hotel market are 
Azimut (over 10,000 rooms under management), Amaks 
(6,500 rooms) and Cosmos Hotel Group (4,600 rooms).

The leading international hotel chains operating in Russia 
are Radisson (10,000 rooms), Accor (9,000 rooms), IHG 
(7,000 rooms), Marriott International (6,500 rooms) and 
Hilton (4,800 rooms).

Cosmos Hotel Group’s share in the supply of quality rooms 
in Russia is more than 8 %.

Most of the factors affecting the business of Cosmos Hotel 
Group in 2021 were in one way or another related to the 
ongoing COVID-19 pandemic, with the key factor being the 
almost complete absence of inbound tourist flow.

The revival of the industry in 2021 was mainly caused 
by the redistribution of tourist flows with domestic 
tourism becoming the key driver of hotel occupancy. For 
instance, the Moscow Aviation Hub’s passenger traffic 
from domestic commercial flights in 2021 increased by 8 % 
compared to the peak year of 2019. International passenger 
traffic also increased compared to 2020 but remains 65 % 
below pre-pandemic levels.

In general, 2022 is expected to be similar to 2021, as inbound 
tourism remains scarce, vaccination rates in Russia are 
relatively low, and agreements with other countries on 
mutual recognition of vaccines have not yet been reached. 
The market is expected to recover to 2019 levels no earlier 
than the second half of 2023, with a full recovery of 
business tourism by 2025. 

The growth of domestic tourism will have a positive 
impact on the hospitality industry and will help restore the 
performance of mid-price hotels.

Business development in 2021

In 2021, a large-scale programme was launched to create 
new hotels under the company’s own brand Cosmos: 
the construction of 12 urban hotels and 8 resort hotels in 
different regions of Russia with a total of 4,000 rooms is in 
progress at various stages with a total budget of about 
RUB 50 bn. The first hotels will open as early as 2022: a 
3-star hotel in Segezha (Republic of Karelia) and a 4-star 
hotel in Omsk. 

4 THSD

TOTAL NUMBER  
OF NEW ROOMS 
CONSTRACTED

in 2021

50 BN 

RUB

TOTAL BUDGET 
OF LARGE-SCALE 
PROGRAMME

in 2021

Agreements in principle on joint implementation of new 
projects were reached with strategic partners: JSC 
Corporation Tourism.RF, PJSC Promsvyazbank and Baltros 
Group. 

Intercontinental Hotel Group and Wyndham.
The company rebranded seven regional Park Inn hotels, 
which now operate under the brand of Cosmos. A Member of 
Radisson Individuals. 

The company entered into new contracts for 750 rooms 
owned by third parties. Third-party hotels under 
management operate under Cosmos Hotel Group’s 
own brands, under international brands and under a 
co-branding arrangement. As a result, the number of 
rooms managed by the Company increased by 12 % 
compared to 2020.

In 2021, Cosmos Hotel Group was accredited to operate 
hotels under the international brands Radisson, Hilton, 

For the construction of new hotels, Cosmos Hotel Group 
raises debt financing from leading Russian banks with 
participation in the interest rate subsidising programme of 
the Federal Agency for Tourism.

The company is implementing high-tech solutions at the 
Cosmos Collection Izumrudny Les Hotel, including unmanned 
taxi and food delivery to rooms using rovers with the 
technical support from Yandex. 

Strategic goals

Cosmos Hotel Group’s strategy is aimed at becoming a 
leader in the Russian hotel market by the number of rooms 
and by brand strength/recognition.

The strategy’s priorities are to vigorously expand the 
portfolio of hotel assets (owned and operated), improve 
operational efficiency and develop Cosmos Hotel Group’s 
umbrella brand (Cosmos Smart, Cosmos, Cosmos Collection, 
Cosmos Stay, Cosmos Food, Cosmos Travel).

The company’s investment programme includes the creation 
of 20 new urban and resort hotels under the Cosmos brand 
with a total of more than 4,000 rooms. Cosmos Hotel Group 
will continue its active expansion in the market of third-party 
hotel management.

The company will continue to take measures to improve its 
operational efficiency and strengthen the single centre of 
excellence.

Cosmos Hotel Group implements high-tech solutions at all 
stages of value creation: from planning and implementing 
new projects to interacting with guests and owners of hotels 
under management.

PLANS FOR 2022:

 „ open two new own hotels in Segezha and Omsk and 

two hotels owned by third parties (Hilton Garden Inn in 
Moscow and PSB Patriot by Cosmos in the Moscow region)

 „ start construction of new own hotels in Sheremetyevo, 

Yekaterinburg, Sheregesh and near Lake Baikal

 „ attract under management over 1,000 rooms owned  

by third parties.

In the next three years, the company plans to create 12 
urban hotels and 8 resort hotels in various regions of Russia 
with a total of 4,000 rooms and a combined budget of 
about RUB 50 bn.

SISTEMA PJSFC  /  ANNUAL REPORT 2021146

RESULTS OF KEY ASSETS 

  OTHER CONSOLIDATED ASSETS

SISTEMA.RU

147

Financial performance in 2021

Financial results, RUB m

2021

2020

CHANGE, %

Revenue

Adjusted OIBDA

4,013

296 

2,516

(85) 

Operating loss

(369) 

(1,893) 

Net loss

(614) 

(1,167) 

+ 59.5 %

-

-

-

In 2021, Cosmos Hotel Group’s financial performance recovered 
compared to 2020. The company’s revenue grew by 59.5 % 
year-on-year to RUB 4.0 bn due to the fact that most of the 
pandemic-related restrictions imposed on hotels were lifted, 
whereas in 2020 hotel operations did not fully recover. The 
growing exchange rates also had a positive effect on revenue.
Following a partial recovery in revenue, adjusted OIBDA 
amounted to RUB 0.3 bn in 2021 compared to minus RUB 0.1 bn a 
year earlier. Adjusted OIBDA margin was 7.4 %. Adjusted net loss 
amounted to RUB 0.6 bn.

Operating results

NUMBER 
OF ROOMS

Hotels in Russia

Hotels abroad

2021

4,653

4,512

141

2020

CHANGE, %

4,162

+12 %

The average occupancy rate of Cosmos Hotel Group hotels in 
2021 was 51.1 %, which is 14.5 p.p. higher than in 2020 and 15.5 p.p. 
lower than in the pre-pandemic year of 2019.

4,021

141

+12 %

-

The chain’s ADR in 2021 increased compared to the level of 2019-
2020 and amounted to RUB 4,302 both due to rising prices in 
foreign hotels caused by the euro’s appreciation and due to 
higher ADR in Russian hotels, which confirms the trend towards 
growing domestic tourism.

OCCUPANCY RATE OF THE 
CHAIN’S HOTELS, INCL.

51.1 %

36.6 %

+14.5 p.p.

Hotels in Russia

52.2 %

37.2 %

+15.0 p.p.

Hotels abroad

22.5 %

20.7 %

+1.8 p.p.

In the reporting period, the chain’s RevPAR amounted to RUB 
2,197, which is 65 % higher than in 2020 and only 8 % lower than in 
2019. The growth was driven by market recovery and increased 
demand.

ADR OF THE CHAIN’S 
HOTELS (RUB), INCL.

Hotels in Russia

Hotels abroad

REVPAR OF THE CHAIN’S 
HOTELS (RUB), INCL.

Hotels in Russia

Hotels abroad

4,302

3,639

+18 %

Cosmos Hotel Group increased the number of rooms in 2021 by 
signing contracts for 750 rooms owned by third parties.

3,667

42,119

2,197

1,913

9,458

3,136

27,979

+17 %

+51 %

1,331

+65 %

1,166

5,783

+64 %

+64 %

51.1 %

AVERAGE OCCUPANCY 
RATE OF COSMOS HOTEL 
GROUP HOTELS IN 2021

2,197  

AMOUNT OF THE 
CHAIN’S REVPAR  
IN THE REPORTING PERIOD

RUB

which is 14.5 p.p. higher  
than in 2020

which is 65 % higher 
than in 2020

SISTEMA PJSFC  /  ANNUAL REPORT 2021148

RESULTS OF KEY ASSETS 

  OTHER CONSOLIDATED ASSETS

SISTEMA.RU

149

SITRONICS.COM

SISTEMA'S 
EFFECTIVE STAKE

Sitronics Group is a vertically integrated IT holding 

company offering a broad range of digital 

transformation solutions for B2B and B2G customers.

AMONG RUSSIA'S

top 25

IT COMPANIES  
IN 2020 (ACCORDING  
TO CNEWS)

100 

%

TEAM

KEY HIGHLIGHTS

Nikolay Pozhidayev
CEO

› 400

PARTNERS

› 1,500

EMPLOYEES

Alexey Katkov
CHAIRMAN OF THE BOARD 
OF DIRECTORS

No. 2 MICROSOFT PARTNER IN 

CORPORATE LICENSING 
(LSP) IN RUSSIA

IT SERVICES FOR B2B AND B2G 
CUSTOMERS

COMPREHENSIVE SMART CITY 
PROJECTS

DEVELOPMENT OF ELECTRIC VEHICLE 
CHARGING INFRASTRUCTURE

DEVELOPMENT OF INTELLIGENT 
MARINE SOLUTIONS AND HIGH-TECH 
NAVIGATION PRODUCTS

MANUFACTURING OF INFORMATION, 
COMPUTER AND TELECOM (ICT) 
EQUIPMENT

MANUFACTURING OF INFORMATION, 
COMPUTER AND TELECOM (ICT) 
EQUIPMENT

SITRONICS GROUP'S KEY BUSINESS LINES ARE:

79 %

CAGR REVENUE  
IN 2018–2021

2.5 BN 

RUB

ADJUSTED OIBDA  
IN 2021

29 200 000 000

REVENUE IN 2021, RUB

OTHER CONSOLIDATED ASSETSSISTEMA PJSFC  /  ANNUAL REPORT 2021150

RESULTS OF KEY ASSETS 

  OTHER CONSOLIDATED ASSETS

SISTEMA.RU

151

Business model

Sitronics Group uses a business model that is standard  
for the IT industry and employs traditional tools for communicating  
its value proposition, including implementation advice, system  
integration, the installation and maintenance of hard- and software  
and the development and implementation of comprehensive projects. 

The company also possesses unique know-how in the spheres  
of marine navigation and the manufacturing of small-size spacecraft, 
which can serve as independent sources of information for further 
services and solutions.

INDUSTRIES

 „ Space industry

 „ Timber industry

 „ State organizations and law 

 „ Oil and gas industry

 „ Transport and logistics

 „ Telecommunications

 „ Banks and insurance 

 „ Retail

companies

enforcement agencies

 „ Machine engineering

 „ Healthcare

 „ Construction

TECHNOLOGIES

 „ Design and manufacture  
of satellite spacecraft 
weighing from 1 to 200 kg

 „ Computer vision

 „ Infrastructure for electric 

vehicles

 „ Big Data

 „ Intelligent transport systems

 „ Industrial Internet of Things

 „ Automated production 

 „ Autonomous unmanned  

air system

 „ In-house production  
of server hardware

complexes

 „ Digital complexes  

for maritime navigation

COMPETENCES

 „ Software development  
and implementation

 „ Design and implementation  
of computing complexes

 „ Information security

 „ Providing digital services  

 „ Design and construction  

for shipping traffic

of communication networks

 „ Development and production 

 „ Design and construction  

 „ and data storage systems

of data centers

 „ System integration, support,  

 „ Development and production 

IT outsourcing

of radioelectronics

of microsatellite and 
nanosatellite systems

 „ Providing services based on 
the Earth Observation data

Industry overview for 2021 

The IT research agency Gartner estimates the global ICT  

market at year-end 2021 at USD 4.2 tn, up 7.7 % from 2020,  

with the strongest growth observed in enterprise software  

sales (up 14.4 % year-on-year).

The global IT market is characterised by a deep penetration  
of IT services, with hardware generating an increasingly small share  
of total revenue.

+4.4 %

+7.1 %

+7.7 %

4.7 TN

4.5 TN

237,021

+4.7 %

4.2 TN

226,475

+4.7 %

751,937

+12.0 %

216,337

+11.4 %

671,732

+11.0 %

3.9 TN

604,946

+14.4 %

813,699

+3.3 %

804,253

−1.2 %

787,417

+13.0 %

1,186,103

+10.7 %

1,279,737

+7.9 %

1,391,742

+8.8 %

194,200

517,834

696,990

1,071,281

1,396,334

1,444,324

+3.4 %

1,462,717

+1.3 %

1,494,167

+2.2 %

2020

2021

2022

2023

Fact

Forecast

Global IT market, USD m

Although Russia's share in different segments 
of the global IT market varies within the modest 
range of 0.6 % to 2 %, its annual growth rate  
in 2021 (preliminary estimated at 10-15 %) is 
almost the double of that of the global market.

According to the market intelligence firm IDC, 
the Russian IT market in 2020 totaled RUB 1.8 tn, 
with hardware generating 65 % of total revenue. 

Data Centres

Enterprise software

Hardware

IT services 1

 Telecom

1 

IT services include system integration, advisory 
services, software development, firmware 
development and maintenance, and IT training.

SISTEMA PJSFC  /  ANNUAL REPORT 2021152

RESULTS OF KEY ASSETS 

  OTHER CONSOLIDATED ASSETS

SISTEMA.RU

153

Russian IT market, RUB bn

1,889

268

406

1,215

281

434

1,417

2,132

2,088

2,143

296

449

1,343

320

462

1,361

2,240

2,333

351

479

1,410

384

498

1,451

Business development in 2021

A lack of visible advancements in Sitronics's operating 

performance in 2021 is primarily due to a recent revision  

of the group's strategy and the establishment of new business 

segments whose first economic effects will only come  

to fruition in 2022–2025.

KEY BUSINESS  
INITIATIVES IN 2021

Three trials of a new autonomous marine navigation system  

on commercial vessels.

2020

2021

2022

2023

2024

2025

Fact

Forecast

Hardware 

IT services 

Software

+30 %

GROWTH OF THE  
RUSSIAN GOVERNMENT  
DIGITALISATION MARKET

year-on-year

Industry players estimate the Russian government digitalisation market 
to have grown 30 % year-on-year, with government's effort to automate 
public administration effectively driving digital transformation across 
multiple spheres of life, and government projects responsible for roughly 
one-third of all software development contracts signed nationwide.

In the mid-term, the Russian IT-market evolution will continue to be 
driven by accelerating import substitution initiatives in both software 
and hardware space as well as a growing digitalisation of public 
administration and strategic industries. The national programme Russia's 
Digital Economy requires that the percentage of domestically developed 
software being procured from 2024 on reach a least 90 % for government 
agencies and 70 % for state-owned businesses.

BARRIERS AND RISKS PREDICTED  
TO CONTAIN IT MARKET GROWTH  
IN THE MID-TERM

 „ global shortages of electronic components and limited access  

to foreign-made electronics 

 „ limited access to foreign software, with domestic solutions 

dependent on foreign open-source products

 „ strong demand for IT talents globally and shortage of skilled 

professionals

1  Source: IDC, preliminary estimates of industry players in 2021.

Three launches of CubeSat satellites to support scientific research and refine  

on platform capabilities.

Establishment of a brand-new charging-stations business line and the launch  

of a related user app Sitronics Electro for e-vehicle owners (currently available  

in Moscow and Nizhny Novgorod).

Launch of the production of Sitronics-designed servers as part of the national 

import substitution programme.

2021 was a transformative year for Sitronics Group, with corporate development 

strategy taking a swing from a niche telecom integrator to a vertically 

integrated ICT holding company possessing a broad array of unique expertise. 

As part of the process, the company established new business lines and 

conducted several M&A deals:

In February, JSC Sitronics acquired 100 % of shares in JSC Kronstadt Technologies 

(Sitronics KT), enriching its product portfolio with high-tech marine navigation 

and logistical management solutions. 

In May, Sitronics KT presented its unmanned marine navigation technology  

to the International Maritime Organisation (IMO). The technology is being tested 

as we speak on three commercial vessels. 

Sitronics KT also received an order from the shipbuilding industry department  

of the Russian Ministry of Industry and Commerce to develop e-navigation 

services (geoinformation etc.) to be integrated in shore- and ship-based 

systems.

In April a rebranding carried out, gave all entities within the group a common 

Sitronics name.

MTCOTHER CONSOLIDATED ASSETSSISTEMA PJSFC  /  ANNUAL REPORT 2021 
 
154

RESULTS OF KEY ASSETS 

  OTHER CONSOLIDATED ASSETS

SISTEMA.RU

155

KEY BUSINESS  
INITIATIVES IN 2021

In November, the company launched the production of computer servers  

in Novosibirsk as part of the national import substitution programme. The first 

product line uses x86 architecture, and the facility has capacity to produce 

30K+ servers a year.

In 2021, Sitronics Group acquired a 75.0 % equity stake in the private Russian 

space company Sputnix. In the future, the company plans to provide digital 

services to a broad range of customers using data from low-orbit satellites.

The company also started an e-vehicle charging business, with pilot 

infrastructure successfully deployed in multiple Russian regions (including 

Moscow).

SITRONICS GROUP IS AN  
ACTIVE MEMBER OF A 
NUMBER OF PROFESSIONAL 
ASSOCIATIONS

In May 2021, Sitronics Group's president Nikolay Pozhidayev joined the 

supervisory board of the non-profit Telecom Technologies consortium, 

established to support the national telecom hardware manufacturing industry.

In December 2021, Sitronics Group joined the AI Ethics Code prepared by the 

national AI Alliance where Russia's leading tech companies make concerted 

effort to develop and implement AI solutions for educational, research and 

business applications.

Strategic goals

Sitronics's new development strategy 

STRATEGIC FOCUS AREAS

aims to build a leading ICT holding 

company possessing unique expertise 

 „ development of a portfolio of proprietary products for industrial  

across an array of IT domains. That 

involves a corporate transformation  

from a niche telecom integrator into  

a provider of a broad range  

and urban digitalisation

 „ growth acceleration via new IT products and services

 „ active involvement in the national Northern Sea Route  

of products and services (including 

development project with autonomous navigation solutions

proprietary Sitronics solutions)  

for attractive markets.

 „ formulation and implementation of ESG principles across  

the product portfolio

SITRONICS GROUP'S INVESTMENT  

PROGRAMME PROVIDES FOR

 „ acquiring assets complementary to the Group's existing businesses

 „ investing in proprietary product developments

MTCOTHER CONSOLIDATED ASSETSSISTEMA PJSFC  /  ANNUAL REPORT 2021156

RESULTS OF KEY ASSETS 

  VENTURE CAPITAL  FUNDS

SISTEMA.RU

157

VENTURE CAPITAL  
FUNDS

Overview of the VC market in 2021

EUROPE

RUSSIA

Sistema Venture Capital is a venture capital 

fund investing in growth-stage high-

tech companies capable of transforming 

conservative industries with tech solutions or 

creating new market niches.

In 2021, VC funding to European startups 1 basically doubled 
and amounted to EUR 100 bn vs EUR 46 bn in 2020. With this 
impressive growth, the European VC ecosystem entered a 
mature stage, just like the US and China. The share of late-
stage rounds in the total volume of VC investments was 
70 %, which also indicates the maturity of the market. The 
UK, France and Germany remain Europe’s largest venture 
capital markets and systematically produce unicorns, 
which have tripled in number since 2018.

SISTEMA'S 
EFFECTIVE STAKE

80 

%

EXITS

In 2021, the Russian venture capital market generally 
followed the global trends and grew to RUB 80 bn. As 
in the previous year, this growth was mainly due to 
foreign investments in companies with founders from 
Russia. Such deals accounted for more than 50 % of the 
market. Following the reform of development institutions 
announced by the Russian Government in 2020, the activity 
of funds with state participation decreased considerably. 
In 2021, investments representing the state segment 
amounted to only RUB 2.3 bn vs RUB 3.9 bn a year earlier 2.

1  According to PitchBook.

2  Source: RBC.

TEAM

KEY HIGHLIGHTS

The first fund of Sistema Venture Capital 

completed the investment phase and 

began active sales of its portfolio 

companies in the reporting year. 

› 40,000,000 USD 

PORTFOLIO COMPANIES RAISED IN 2021

TARGET FUND SIZE

YEAR ESTABLISHED

PORTFOLIO COMPANY

45 THSD T

OF PRE-PACKAGED CHEESES AND 

DAIRY PRODUCTS PRODUCED AND 

DISTRIBUTED IN 2021

Dmitry Filatov
CEO

INVESTMENT FOCUS

Deep tech projects:

 „ Projects using AI-based computer vision solutions for 
face and object recognition tasks in cybersecurity, 
agriculture, construction, real estate and other 
industries

 „ Projects using machine learning to process data and 

improve the efficiency of data use

 „ Projects with data transmission and processing 
technologies (SDN, NFV and SQL GPU Database)

 „ Projects in the segments of education, e-commerce 

and C2C services.

 „ Priority investment stages: Late seed, Series A, Series B.

10 BN 

RUB

INDUSTRIES

2016

GROWTH-STAGE 
TECH COMPANIES

FUND LIFE

NO FIXED TERM

TARGET RETURNS

BUYER

AKVA Group (Norway) 
acquired the stakes of 
financial investors in 
Observe Technologies, 
a company specialising 
in computer vision 
technologies for industrial 
fish farms. 

Sberbank acquired a 
100 % stake in GOSU Data 
Lab, an AI-based training 
platform for competitive 
gamers.

Shutterstock (USA) 
acquired UK-based 
DataSine to strengthen 
its artificial intelligence 
(AI) division. DataSine 
uses AI to build a user’s 
psychological profile.

MTS signed a definitive 
agreement to acquire a 
100 % stake in VisionLabs, 
a leading Russian 
developer of facial 
recognition technologies.

The transaction was 
closed in February 2021.

The transaction was 
closed in July 2021

The transaction was 
closed in July 2021.

The transaction was 
closed in February 2022.

20-25 %SISTEMA PJSFC  /  ANNUAL REPORT 2021158

RESULTS OF KEY ASSETS 

  VENTURE CAPITAL  FUNDS

SISTEMA.RU

159159

AWARDS

The annual ceremony of Russia PE&VC Awards 
took place during the 13th Russian Congress 
of Private Equity and the 9th Forum of Venture 
Investors in Moscow. 

This is one of the main events dedicated to the 
PE and VC industry in Russia and the CIS. The 
team of Sistema Venture Capital was awarded 
as the best team in Russia’s VC market, while its 
successful exit from GOSU, an AI-based training 
platform for esports athletes, was named the 
Exit of the Year.

KEY PARTNERSHIPS

HeadHunter Group invested USD 5 m in YouDo, a 
portfolio company of Sistema Venture Capital, 
to jointly develop the YouDo for Business 
platform. This platform helps legal entities enter 
into contractual relations with self-employed 
individuals.

Overview of the fund’s assets

71 M

MOBILE DEVICES 
AUDIENCE

200 M

USER PROFILE 
COVERAGE

MARKETPLACE OF DOMESTIC AND 
BUSINESS SERVICES

 „ YouDo is an active 

participant in the formation 
of a culture of the self-
employed in Russia 

 „ One the top 20 most valuable 
Internet companies in Russia 
in 2019 according to Forbes

› 1.5 M

CONTRACTORS

› 1 M

REVIEWS ON THE 
QUALITY OF SERVICES

A PLATFORM THAT USES MACHINE 
LEARNING TECHNOLOGIES TO TARGET 
DIGITAL ADVERTISING 

 „ The most accurate targeting 
because of combination of 
online and offline data.

 „ One of the largest 

programmatic advertising 
platforms in Russia.

 „ Unique position in the market 
due to access to data of MTS 
and Sberbank

PARTNERS: 
Sberbank, MTS, Lukoil, Toyota, Huawei, Acer, IVI, HP, Kaspersky.

PARTNERS: 
Ozon, IKEA, hh.ru

SQream

Five AI

KisanHub

TraceAir

ULTRA-FAST PROCESSING OF BIG 
DATA TO IDENTIFY TRENDS IN 
TELECOM, RETAIL AND FINANCE.

A PLATFORM FOR THE DEVELOPMENT 
AND TESTING OF TECH SOLUTIONS 
FOR SELF-DRIVING CARS. 

ARTIFICIAL INTELLIGENCE TO 
OPTIMISE THE SUPPLY OF GRAIN 
CROPS.

PARTNERS: 
Alibaba Group, Mangrove Capital, 
Hanaco Ventures.

PARTNERS: 
Lakestar, Notion, Trustbridge, 
Kindred, Amadeus Capital Partners.

PARTNERS: 
ABInBev, Notion, IQ Capital, 
University of Cambridge (Judge 
Business School).

CONSTRUCTION AUTOMATION 
POWERED BY DRONE DATA. 

PARTNERS: 
Engeo, Independent Construction, 
Fivepoint, Lennar, Sibur, Morton, 
Norilsk Nickel.

Connecterra

SenSat

NFWare

Wimark

AI ASSISTANT FOR FARMERS AND 
ANALYTICS FOR THE DAIRY INDUSTRY. 

Increasing productivity and 

product quality by reducing the 

DIGITAL TWINS OF INFRASTRUCTURE 
FACILITIES: PRECISE SOLUTIONS 
BASED ON DATA FROM MULTIPLE 
SOURCES, NOT ASSUMPTIONS OR 
PERSONAL EXPERIENCE

use of antibiotics.

Growth in annual farm profits by 

an average of EUR 30,000.

PARTNERS: 
Danone, Monsanto-Bayer and 
Rabobank.

The company’s core product is 

Mapp, a cloud-based platform. 

SenSat operates on a SaaS 

model, with customers paying to 

interact with digital copies using 

Mapp.

PARTNERS: 
Tencent, Heathrow, Murphy, 
National Grid, Highways England.

SOLUTIONS THAT HELP COMPANIES 
BUILD NETWORKS WITH THE 
FLEXIBILITY AND SCALABILITY THAT 
THEY NEED TO BE READY FOR 5G, THE 
IOT AND THE FUTURE OF THE DIGITAL 
WORLD. 

PARTNERS: 
Intel, Mail.ru Group, Telefonica, 
Lenovo, Hewlett Packard.

CLOUD SOLUTIONS FOR MANAGING 
MULTI-VENDOR WI-FI NETWORKS.

A solution for managing access 

points from different vendors. 

Customers retain the ability to 

independently plan, configure 

and administer multi-vendor 

networks from a single centre, 

save on network deployment 

and make money on Wi-Fi 

services. 

PARTNERS: 
Beeline, MegaFon, MGTS, QTech.

AN INTERNATIONAL COMPANY CREATING 
SCIENTIFIC AND EDUCATIONAL 
PRODUCTS FOR CHILDREN: 

 „ MEL Science kits are used 

by families and schools in 40 
countries

 „ The bulk of the company’s sales 

come from the US

 „ Chemistry and physics 

experiment kits are suitable for 
children aged 5 to 14 years

AN INDEPENDENT DEVELOPER OF 
GAMES FOR EDUCATION. 

Luden.io games are played by 

over 4.7 m users.

A FREE GAME-BASED COURSE FOR 
AUTISTIC CHILDREN THAT PROVIDES 
ACCESS TO DISTANCE LEARNING AND 
DOING HOMEWORK.

Developed with and for autism 

professionals. 

A SIMULATOR OF A MACHINE 
LEARNING SPECIALIST WHO USES 
VISUAL PROGRAMMING TO MAKE HIS 
AND HIS CAT’S LIVING. 

The game is actively used by 

schools and universities for 

educational purposes. All tasks 

in the game correspond to 

the logic of real-life machine 

learning development. WTL was 

included in Apple’s list of the 

best mobile games for players 

stuck at home.

THE BEST HOTEL DEALS WORLDWIDE 

BY SUBSCRIPTION.

FinalPrice invites users to 

subscribe and book hotels at 

the best prices. Customers 

can save from hundreds to 

thousands of dollars compared 

with a regular buyer at Expedia, 

Priceline, Booking.com, etc.

SISTEMA PJSFC  /  ANNUAL REPORT 2021160

RESULTS OF KEY ASSETS 

  VENTURE CAPITAL  FUNDS

SISTEMA.RU

161

Sistema Asia Fund (SAF) is Sistema's venture 

fund which invests in high-tech companies in 

India and Southeast Asia.

SISTEMA'S 
EFFECTIVE STAKE

KEY HIGHLIHTS

66 

%

TARGET FUND SIZE

GEOGRAPHY

INDUSTRIES

120 M

USD

INDIA 
SOUTHEAST ASIA

CONSUMER TECH 
ENTERPRISE TECH
SAAS

FUND LIFE

8 + 2

YEARS AS DECIDED BY 
SHAREHOLDERS

42,000,000 

USD RAISED FROM PRIVATE AND INSTITUTIONAL INVESTORS IN 2021

YEAR ESTABLISHED

TARGET FUNDING ROUNDS

2015

B/С

3 ×

CASH-ON-CASH  
TARGET RETURNS

UNICORNS 24

7.4 BN 

AGGREGATE VALUATION  
OF 4 UNICORNS IN THE PORTFOLIO

USD

3×GROSS MULTIPLE OF INVESTED 

CAPITAL (MOIC) 1

Business model

Sistema Asia Fund invests in companies at various 
growth stages in the markets of India and Southeast 
Asia. SAF is focused on investments in high-tech 
companies that operate in the sector of technology 
products and services and also invests in other 
types of businesses and consumer brands that use 
technologies as their key competitive advantage and 
operate in India and/or have significant presence in 
the Indian market.

Overview of venture 
capital market in India 
and China

In 2021, investors began to invest more in Indian 
startups, with more than 30 IPOs of companies from 
this country. 

The long-running competition between the Chinese 
and Indian venture capital industries for the attention 
of foreign investors entered a new stage in the summer 
of 2021, when investments in Chinese startups fell 
from USD 17.3 bn in June to USD 4.8 bn in July, but 
investments in Indian startups rose from USD 1.6 bn to 
USD 8 bn over the same period. 

In the third quarter of 2021, India had 10 new unicorns, 
second only to the US. In 2021, the total number of 
unicorns in India increased to 44. 

India is also keeping up with international VC trend 
for “decacorns” (privately held startups valued at USD 
10 bn or more), with Byju’s (an EdTech startup) valued 
at USD 18 bn and Paytm (a payment gateway and 
e-commerce platform) valued at USD 16 bn. 
According to Pitchbook, Indian tech startups raised 
USD 23.5 bn in 2021, nearly double the amount collected 
in the previous two years. 

The top three invested sectors in 2021: FinTech (Pine 
Labs, OfBusiness, BharatPe and CRED), EdTech (Byju’s, 
Eruditus and Unacademy) and SaaS (Gupshup, 
Postman and BrowserStack). India’s technology sector 
that is being created now can make the country’s 
economy No 2 or No 3 in the world in 20-25 years. This 
sector will allow the country to repeat the success of 
China in a shorter time.

1  MOIC (multiple of invested capital) allows investors to 

measure how much value an investment has generated.

2  Unicorns are private companies valued at USD 

1 bn or more. Data as of the end of 2021.

SISTEMA PJSFC  /  ANNUAL REPORT 2021162

RESULTS OF KEY ASSETS 

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163

Key portfolio companies

1.0 BN 

USD

MOIC OF OVER  
6.0×

1.4 BN 

MOIC OF OVER  
3.0×

USD

2.5 BN 

USD

MOIC OF OVER 
5.3×

2.5 BN 

USD

MOIC OF OVER  
8.4×

NO. 1 BRAND IN INDIA FOR 
ONLINE SALES OF MEAT AND 
MEAT PRODUCTS

NO. 1 "CLOUD KITCHEN" IN 
INDIA AND GLOBALLY

SPEECH RECOGNITION, VOICE 
BIOMETRICS AND VIRTUAL 
ASSISTANTS

COMPREHENSIVE 
MARKETPLACE FOR BUILDING 
MATERIALS

The company is creating a complex 
brand selling meat and seafood in 
the market where over 90 % of players 
represent unorganised retail with poor 
quality and low sanitary standards. 
The company manages the entire 
value creation chain, from supply to 
processing and delivery to customers, 
using uninterrupted cold chain. 

The company is the world’s 
largest chain of internet 
restaurants with a single 
infrastructure for preparing and 
delivering food to customers in 
India and other countries under 
several brands, including Faasos, 
Behrouz Biryani, Oven Story and 
Mandarin Oak. 

Investment in March 2017

Investment in August 2018

Uniphore is the leader in the Indian 
market of conversational AI. 
Uniphore was founded in 2008 and 
aims to bridge the communication 
gap between man and machine 
using voice and speech. The 
company develops and sells 
software solutions for conversational 
analytics, conversational assistance 
and conversational security. 
Uniphore products are used by more 
than 4 m people in 80 companies 
globally. The company has offices 
in the US, India and Singapore. Its 
headcount exceeds 150. 

Investment in July 2019 

The company specialises in serial 
production under its own brands and solves 
the local market’s issues like lack of price 
transparency, quality, fragmented vendor 
base, and inefficient logistics and delivery 
in the unorganised market.

Investment in December 2020

Business  
development in 2021

IN 2021, SAF INVESTED IN THE 
FOLLOWING COMPANIES:

In February 2022, Sistema Asia Fund 
participated in the series B investment 
round of Airmeet, a comprehensive new 
generation platform for virtual interactions 
between companies and their customers 
or other audiences.

In March 2021, Sistema Asia Fund took 
part in the series D investment round of 
Uniphore, a global leader in automation of 
speech interaction.

In May 2021, Sistema Asia Fund made 
a series B investment in ANSR, which 
offers leading international companies 
services of accelerating their digital 
transformation on the basis of Global 
Capability Centres (GCCs).

In July 2021, Sistema Asia Fund 
participated in the Series C funding round 
of HealthifyMe, a developer of a health 
and fitness app that helps its users eat 
healthy and track exercise with real 
coaches or a smart bot. 

In September 2021, Sistema Asia Fund 
participated in the series C funding round 
of Exotel, India’s most popular CPaaS 
platform. 

It is planned to launch a new 
venture capital fund specialising 
in investments in tech companies 
in India and Southeast Asia – 
Sistema Asia Fund-2 (SAF-2). 

The goal of SAF-2 will be to build a 
scalable and high-quality base of 
investors acting as long-term partners. 
SAF’s team is also preparing a “harvest” 
strategy (exit strategy for SAF-1) that 
ensures the portfolio value growth and 
a full exit from investments within the 
predetermined time frame.

SISTEMA PJSFC  /  ANNUAL REPORT 2021164

SISTEMA.RU

165

CORPORATE  
GOVERNANCE

CORPORATE GOVERNANCE SYSTEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

REMUNERATION POLICY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

RISK MANAGEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

SISTEMA PJSFC  /  ANNUAL REPORT 2021166

CORPORATE  GOVERNANCE 

  CORPORATE GOVERNANCE SYSTEM  

SISTEMA.RU

167

CORPORATE GOVERNANCE 
SYSTEM 

Sistema's corporate governance structure 
as of 31 December 2021

Corporate governance principles

A crucial element of the strategy of Sistema as an investment company 
is maintaining a high level of corporate governance and information 
transparency. The Corporation strives to meet the best international 
standards in these areas and consistently enhances its corporate 
governance practices. 

SISTEMA'S CORPORATE GOVERNANCE PRINCIPLES

01

02

03

Clear and effective procedures for 
taking investment decisions

Reasonable transparency of 
management processes for investors, 
counterparties, employees and other 
stakeholders

A dividend policy that takes due 
account of both reasonable 
expectations of investors and 
Sistema's financial resources

04

05

Professionalism of the Board of 
Directors and its active involvement 
in strategic planning and the 
management and oversight of 
business processes

Special focus of the Board of Directors 
on related-party transactions and 
potential conflicts of interestof 
corporate governance

Sistema is guided by these principles in all of its activities, 
including strategic and financial management, HR policy, 
reporting, control and audit, and risk management.
In its corporate governance practices Sistema abides 
by applicable legislation, the Listing Rules of Moscow 
Exchange, the recommendations of the Russian Corporate 
Governance Code1 and the guidelines set out in the UK 
Corporate Governance Code2. Sistema's Charter and 

internal regulations define its corporate governance 
principles and procedures, as well as the composition, 
procedures and powers of its governance and control 
bodies. The Corporate Governance Code and the Ethics 
Code of Sistema set out the additional commitments of 
the Corporation, its top management and employees in 
terms of transparency and ethical conduct of business.

1  The Corporate Governance Code recommended by the Russian Central Bank's letter No 06-52/2463 dated 10 April 2014 is available at 

https://www.cbr.ru/statichtml/file/59420/inf_apr_1014.pdf. 

2  The text of the UK Corporate Governance Code is available at: 

https://www.frc.org.uk/getattachment/88bd8c45-50ea-4841-95b0-d2f4f48069a2/2018-UK-Corporate-Governance-Code-FINAL.pdf

Company Secretary

Board of Directors

Internal Audit Department
Chief Audit Executive

President,  
Management Board Chairman, 
Management,  
President's Office

Managing Partners

Senior Managing Partners

Finance Function 
Vice President for Finance

HR Department 
Vice President for HR

IN ACCORDANCE WITH ITS 

CHARTER, SISTEMA'S GOVERNANCE 

BODIES ARE:

 „ General Meeting of shareholders

 „ Board of Directors

 „ President

 „ Management Board

Corporate Governance 
and Legal Function 
Vice President for Corporate 
Governance and Legal Affairs

Security Department 
Vice President for Security

Administrative Department 
Head of Administrative 
Depatment

Protocol Service 
Managing Director for Protocol

Strategy and Development 
Function
Vice President for Strategy
and Development

Corporate Communications 
Function 
Vice President for Corporate 
Communications

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CORPORATE  GOVERNANCE 

  CORPORATE GOVERNANCE SYSTEM  

SISTEMA.RU

169

General Meeting of shareholders

The General Meeting of shareholders is the supreme 
governing body of the Corporation. The activities and 
powers of the General Meeting are governed by the laws  
of the Russian Federation, the provisions of Sistema's 
Charter and the Terms of Reference of the General Meeting 
of shareholders. The Corporation seeks to create the most 
favourable conditions for its shareholders to participate  
in the General Meeting.

OBSERVANCE OF SHAREHOLDERS' RIGHTS

Shareholders who own at least 2 % of the Corporation's 
voting shares are entitled to propose items for the agenda 
of the General Meeting of shareholders and nominate 
candidates for election to the Corporation's Board of 
Directors. Such proposals, including any attachments 
thereto, should be submitted to the Corporation no later 
than 100 days after the end of the reporting year, in 
accordance with the Terms of Reference of the General 
Meeting of shareholders and other internal regulations of 
the Corporation1. Candidates nominated by shareholders 
to the Board of Directors of the Corporation are 
provisionally reviewed by the Nomination, Remuneration 
and Corporate Governance Committee of the Board of 
Directors.

PARTICIPATION IN GENERAL MEETINGS OF 

SHAREHOLDERS AND VOTING ON AGENDA ITEMS

Sistema aims to ensure maximum protection of the right 
of shareholders to take part in the governance of the 
Corporation by participating in the AGM, voting on agenda 
items and receiving income in the form of dividends.
To ensure that shareholders can exercise their right to take 
part in the General Meeting, the Corporation actively uses 
electronic means of communication. All materials relating 
to the General Meeting's agenda items are published on 
the Corporation's website in Russian and in English 
(www.sistema.ru / www.sistema.com) at least 30 days 
before the date of the meeting and are then sent to 
nominee shareholders in electronic form2. 

shareholder accounts on the registrar's website. If a 
shareholder has a personal account on the e-government 
portal, they may get access to the service without 
applying to the registrar. More detailed information on 
the procedure for connecting to the e-voting service is 
available on the website of the Corporation's registrar at 
http://www.aoreestr.ru/shareholders/e-voting.  

Each shareholder is also entitled to vote on agenda items 
either in person or through a representative (if the General 
Meeting is held as an in-person meeting of shareholders). 
The shareholders whose title to the shares is recorded 
in the shareholder register may complete ballot papers 
and send them to Sistema by mail ahead of the General 
Meeting. 

The owners of Sistema's global depositary receipts (GDR) 
may vote on the agenda items of the General Meeting 
by means of a proxy vote in line with the established 
procedure via a depositary bank servicing the GDR 
programme of Sistema. In 2021, Sistema's depositary bank 
was Citibank, N.A. For information about the depositary 
bank and voting, please visit the bank's website at
https://depositaryreceipts.citi.com/. The votes of the GDR 
holders registered with the depositary are collected by the 
depositary bank via clearing systems and are included 
in the general ballot along with information about the 
number of votes cast for and against the proposed draft 
resolutions, as well as abstentions. 

The results of voting on the agenda items of General 
Meetings of shareholders held as in-person meetings are 
announced before the meeting is closed. After the minutes 
of the meeting are drafted, shareholders may also view 
the voting results on the Corporation's website.

DIVIDENDS

The Corporation announces the amount of dividends 
recommended by the Board of Directors and the record 
date in advance. Shareholders are thus able to take 
informed decisions with respect to disposing of their 
shares. 

ordinary share in 2021, at least RUB 0.41 per share in 2022 
and at least RUB 0.52 per share in 2023. Thus, based on the 
current number of the Corporation's ordinary shares, the 
recommended total dividend payout is at least c.RUB 3 bn 
in 2021, c.RUB 4 bn in 2022 and c.RUB 5 bn in 2023. 

Additionally, starting from 2022, the Policy recommends 
increasing dividend payments by an amount equal to 10 % 
of the absolute increase in adjusted OIBDA for the latest 
completed financial year, provided that adjusted OIBDA 
grew by more than 5 % that year and the net debt2 /adjusted 

OIBDA1 ratio does not exceed 3x. 

When determining the recommended dividend amount for 
2020, Sistema's Board of Directors was guided by the above 
Dividend Policy and recommended that the AGM allocate 
RUB 2,991.5 m for dividends, which corresponds to RUB 0.31 
per ordinary share or RUB 6.20 per GDR. 

Information about General Meetings
of shareholders in 2021

Annual General Meeting of shareholders

DATE

26 JUNE 2021

Form of the meeting

Absentee voting

Items reviewed and decisions taken

 „ Annual report and financial statements for FY 2020 were approved. 

 „ Dividends for 2020 were distributed in the amount of RUB 2,991.5 m, or RUB 0.31 per ordinary share (RUB 6.20 

per GDR).

 „ The Board of Directors was elected. 

 „ Auditors were appointed for RAS and IFRS audits for 2021.

 „ A new version of the Policy on Remuneration and Compensations for Members of the Board of Directors 

of Sistema PJSFC was approved.

Attended

Shareholders that held a total of 76.4 % of votes

Date and reference number of the 
minutes

26 June 2021, No 1-21

Sistema's shareholders may use the e-voting option 
available on the website of the Corporation's registrar, JSC 
Reyestr. To use this service, shareholders should contact 
the office of JSC Reyestr for access to their personal 

In May 2021, the Board of Directors approved a new 
Dividend Policy, setting the recommended amount of 
dividends for 2021-2023. In accordance with the Policy, the 
recommended dividend amount is at least RUB 0.31 per 

In 2021, a new law was passed in Russia allowing joint-stock companies to conduct their annual general meetings of shareholders 
in the form of absentee voting. In addition to absentee voting, the Corporation organised live streaming for shareholders on the 
final date of voting, in the course of which the management presented the company's results for 2020 and took questions from 
shareholders. 

1 

If an extraordinary General Meeting of shareholders is conducted and its agenda contains an item on the election of the Board of 
Directors, shareholders who own a sufficient number of shares are also entitled to nominate candidates to the Board of Directors. 
Such proposals should be submitted to the Corporation no later than 30 days prior to such General Meeting.

2  The notice of the General Meeting of shareholders and ballots are also sent by mail to shareholders whose 

rights to the shares of the Corporation are recorded in the shareholder register.

1  Operating income before depreciation and amortisation.

2  All financial indicators used to determine the amount of dividends are determined in accordance with the Corporation's 

consolidated financial statements prepared in accordance with International Financial Reporting Standards.

SISTEMA PJSFC  /  ANNUAL REPORT 2021170

CORPORATE  GOVERNANCE 

  CORPORATE GOVERNANCE SYSTEM  

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171

Board of Directors

The Board of Directors is a collective 

governance body in charge of the 

oversight and strategic management of 

the Corporation.

Under Sistema's Charter, the 

Changes in the membership of the Board of Directors

 „ Supervising the operations of the Corporation in general

 „ Formulating strategic and financial development plans

 „ Determining investment principles and criteria

In 2021, A. Dubovskov and R. Kocharyan resigned from the Board 
of Directors. New members elected to the Board of Directors 
at the General Meeting of shareholders on 26 June 2021 were 
independent directors Y. Kuzminov and A. Shokhin.

responsibilities of the Board of Directors 

 „ Assessing management's performance

include:

Meetings of the Board of Directors

 „ Defining corporate governance principles

 „ Approving transactions and strategic projects in accordance 
with applicable legislation and the Corporation's internal 
regulations

COMPOSITION OF THE BOARD OF DIRECTORS

Composition of the Board of Directors as of 31 December 2021

The Board of Directors effective as of 31 December 2021 
was elected at the AGM held on 26 June 2021. Independent 
directors accounted for 50 % of the Board of Directors.

Independent directors

Non-executive directors 

Executive directors

Number of Board members: 12.

7.  Yaroslav Kuzminov2 
8.  Roger Munnings2 3
9.  Anatoly Chubais2
10.  Etienne Schneider2
11.  Alexander Shokhin2
12.  David Iakobachvili2 4

2021

1.  Vladimir Evtushenkov  

(Chairman of the Board of Directors)1

2.  Anna Belova (Deputy Chair  

of the Board in 2021)1 

3.  Ron Sommer
4.  Mikhail Shamolin

Felix Evtushenkov

5. 
6.  Vladimir Chirakhov

1  The Chairman and Deputy Chair of the Board of Directors were elected at the first Board meeting on 26 June 2021 (which was held after the AGM).

2 

3 

4 

Independent director.

In line with the Moscow Exchange's Listing Rules, R. Munnings was deemed independent by Sistema. Information pertaining to the decision is available on Sistema's website.

In line with the Moscow Exchange's Listing Rules, D. Iakobachvili was deemed independent by Sistema. Information pertaining to the decision is available  
on Sistema's website

Sistema's Board meetings are held on a regular basis in 
accordance with the annual work plan, which is made based 
on Sistema's strategic planning and reporting cycle.
Sistema's Board of Directors held 16 meetings in 2021: eight 
scheduled in-person meetings and eight extraordinary letter 
ballot votes. The Board of Directors reviewed a total of 73 
agenda items in 2021.

2021

2020

Number of in-person meetings

Number of absentee votes

Number of items according to the 
Board's work plan

Actual number of items reviewed by 
the Board

8

8

36

73

7

5

40

68

The Board of Directors considered the following key items 
in the reporting period:

1. 
2. 

Sistema's development strategy
Investment policy, strategy of Sistema's investment 
funds and priority areas for investment in the short 
and medium term

3.  New investment projects
4.  Managing and creating value for Sistema's 
investments in the following industries:

 „ timber industry assets

 „ agricultural assets

 „ development and construction assets

 „ pharmaceutical assets

 „ banking assets

 „ high-tech assets

 „ electrical assets

 „ rental assets

 „ healthcare assets

5.  Sistema's quarterly and annual results and 

performance against budget

6.  Budget planning, approval of the consolidated budget 
of Sistema and key performance indicators of the 
management

7.  Management of the Corporation's risks
8.  Activities of the Internal Audit Department
9.  HR matters and employee incentive systems
10.  Assessment of the quality of corporate governance
11.  ESG strategy of the Corporation
12.  Mandatory corporate procedures, including 

convening the General Meeting and developing the 
work plan of the Board of Directors

13.  Composition of Board Committees and determining 

the status of Board members

14.  Approval of transactions, including acquisition of 

equity stakes in various companies 

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Items reviewed by the Board of Directors in 2021 by subject

Participation of Sistema Board members in meetings of the Board of Directors and its committees in 2021

8

2021

18

Business strategies, investments, new types of activity

Financial reporting, planning and audit

Approval of transactions

Shareholding in portfolio companies, groups, JVs, branches

Appointments and HR policy

Corporate governance and securities

Approval of internal documents

4

Functional strategies

9

6

23

3

2

Distribution of issues considered by the board of directors in 2021 and 2020, by topics

27

23

30
25
20
15
10
5
0

18

6

6

6

9

8

4

4

2

7

8

9

Business strategies, 

Appointments

Corporate 

Approval 

Approval 

Shareholding 

investments, new 

and HR policy

governance and 

of transactions

types of activity

securities

of internal 

documents

in portfolio 

companies, 

groups, JVs, 

branches

Financial 

reporting,

planning 

and audit

 2020

 2021

1

3

Functional 

strategies

Most of the items reviewed by the Board of Directors in 
2021 were related to the Corporation's business strategy 
and management of its portfolio of investments in various 
industries, financial planning and approval of transactions 
(including shareholdings in companies).

Preparation for meetings and quorum of the Board of Directors

The existing procedures of preparation for Board meetings 
are designed to ensure the best use of the experience and 
expertise of Board members. Materials on the agenda 
items are published on the Board's electronic portal at 
least 10 days before the meeting, which gives members 
sufficient time to form an informed opinion on all agenda 
items. Most agenda items (including the approval of 
transactions) undergo a mandatory preliminary review at 
meetings of the Board's Committees.

The Corporation organises regular meetings of 
independent Board members for in-depth immersion in 
materials of strategic items to be reviewed by the Board. At 

these meetings, independent directors discuss such items 
in detail with the Corporation's management. This makes it 
possible to increase the involvement of the Board members 
in the development of the Corporation's strategy.

Meetings of Sistema's Board of Directors usually have a 
high attendance rate: the average quorum of meetings in 
2021 was 97.9 %.

BOARD OF 
DIRECTORS

STRATEGY 
COMMITTEE

AUDIT, FINANCE 
AND RISK 
COMMITTEE

NOMINATION, 
REMUNERATION 
AND CORPORATE 
GOVERNANCE 
COMMITTEE

ETHICS AND 
CONTROL 
COMMITTEE

SUSTAINABILITY 
AND INVESTOR 
RELATIONS 
COMMITTEE1

16/16

16/16

7/7

16/16

16/16

6/7

9/9

16/16

16/16

15/16

16/16

16/16

8/9

15/16

5/5

4/5

5/5

5/5

3/5

2/5

4/5

4/5

4/5

20/20

10/10

7/7

6/7

7/7

6/7

5/5

20/20

12/12

18/20

9/10

20/20

5/5

5/5

11/12

8/8

4/4

3/4

4/8

3/4

4/4

9/9

9/9

8/9

3/4

2/4

5/5

4/4

4/4

Attendance2

V. Evtushenkov

A. Belova

A. Dubovskov3 

F. Evtushenkov

R. Sommer

R. Kocharyan3

Y. Kuzminov4 

R. Munnings

V. Chirakhov

A. Chubais

M. Shamolin

E. Schneider

A. Shokhin4

D. Iakobachvili

Assessment of the performance of the Board of Directors and its Committees

Assessment of the Board's work is an important tool for 
preserving and improving its effectiveness. The assessment 
procedure is designed to identify the strengths and 
potential areas for improvement in the Board's work. 
Regular external assessment is part of international best 
practices and is recommended by the Russian Corporate 
Governance Code. Sistema introduced this practice in 2017 
and consistently implements it.

A regular external assessment of the Board of Directors took 
place in 2021. It was performed by a consortium of two firms 
with global footprint and high reputation: Nestor Advisors 
Ltd., a London consultancy that specialises in corporate 
governance, and EY, one of the global leaders in professional 
services that has substantial presence in the Russian market.

1  Before 26 June 2021 — Investor Relations and Dividend Policy Committee.

2  The first number shows the number of meetings attended by the Board member, the second number is the total number of meetings.

3  Member of Sistema's Board of Directors until 26 June 2021.

4  Member of Sistema's Board of Directors from 26 June 2021.

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The assessment covered the following areas of of the 
Board's work: 

The assessment of the Board of Directors had the 
following objectives:  

Committees of the Board of Directors

 „ key duties of the Board of Directors, including 
determination of the strategy, oversight over 
performance indicators, strategic HR issues, internal 
control and risk management

 „ to increase the effectiveness of the Board of Directors by 
identifying opportunities for improvement in its structure, 
procedures, practices, work dynamics and ability to 
constructively challenge the Corporation's management

 „ relationship between the Board of Directors and the 

management, the quality of information flows between 
them

 „ to help Board members to develop a common vision as to 
the ways in which the Board can be most instrumental in 
promoting Sistema's effectiveness

 „ composition of the Board of Directors, the member 

 „ to increase trust in Sistema's corporate governance 

nomination process

 „ the Board's practices and dynamics

 „ the role of the Chairman of the Board

 „ the structure and work of Board Committees 

 „ procedures of the Board and organisational support to its 

activities

 „ effectiveness of Board Committees

mechanisms among the shareholders and key 
stakeholders

 „ to assist Sistema with remaining a leader in corporate 
governance practices, including compliance with 
recommendations of the Russian Corporate Governance 
Code, and implementing best international practices 
related to the effectiveness of Board work

 „ to assess changes in the Board's work since the previous 

external assessment in 2017

The assessment of the Board of Directors was conducted using a detailed questionnaire and follow-up 

interviews with Board members and several executives reporting to the Board of Directors. Key conclusions 

of the assessment are as follows:

01

Sistema's Board of Directors works actively, using 
advanced corporate governance procedures in its 
work and the work of its Committees.

03

In future, it is advisable for the Board of Directors 
to concentrate more on matters of long-term 
portfolio strategy. The Board should also be guided 
by approaches to determining the independence 
profile of its members that are used by peer 
international investment firms and continue paying 
significant attention to the effectiveness of boards 
of directors of Sistema's key portfolio companies. 

02

Board members have a high professional level, 
significant experience in management decision-
making, expertise in strategy and a relevant 
professional reputation. These qualities enable 
Board members to complement the Board 
Chairman who traditionally plays a leading role in 
the Board's work.

04

In order to achieve these goals, it is advisable to 
better regulate the succession planning process at 
all levels.

Sistema has five committees of the Board of Directors: 

 „ Strategy Committee

 „ Audit, Finance and Risk Committee

 „ Nomination, Remuneration and Corporate Governance 

Committee

 „ Ethics and Control Committee

 „ Sustainability and Investor Relations Committee1 

The main role of the Committees is to assist the 
Board in the preparation and adoption of decisions 
in specific functional areas, as well as to ensure prior 
in-depth scrutiny of matters put forward for the Board's 
consideration. 

The status, procedures for nominating members, 
responsibilities and decision-making procedures of 
the Board's Committees are regulated by the terms of 
reference of the relevant committees as approved by the 
Board of Directors and published on the Corporation's 
website in the Corporate Documents section at
https://sistema.ru/about/corpmanage/docs.

Functions of the Board Committees

NAME OF THE COMMITTEE

KEY FUNCTIONS OF THE COMMITTEE 

Strategy Committee

 „ Analysing strategic management issues of Sistema Group

 „ Reviewing the strategy planning methodology

 „ Reviewing M&A transactions with a value exceeding USD 100m

 „ Reviewing Sistema Group's investment projects requiring an entry into new 
geographies or industries and projects with significant state ownership.

Audit, Finance and Risk Committee

 „ Assisting the process of preparation and audit of the Corporation's financial reports 

and supervising them

 „ Assessing the quality of audit services based on the audit of Sistema's financial 

statements and making preliminary recommendations to the Board of Directors with 
respect to the selection of RAS and IFRS auditors

 „ Assessing the risk management system and ensuring compliance with applicable legal 

requirements in financial reporting, audit and planning

 „ Performing a provisional appraisal of transactions submitted to the Board of Directors

 „ Budgeting and financial modelling

Nomination, Remuneration and Corporate Governance 
Committee

 „ Facilitating the development of an effective corporate governance system meeting 

international standards at the Corporation and its portfolio companies

 „ Conducting a preliminary review of candidates:

a. for the Board of Directors of Sistema
b. for the boards of directors of portfolio companies
c. for senior management positions across Sistema Group
d. for the position of the Corporation's Company Secretary 

 „ Developing the Corporation's incentive and remuneration policies

 „ Organising the assessment of the performance of the Board of Directors

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NAME OF THE COMMITTEE

KEY FUNCTIONS OF THE COMMITTEE 

Composition of the Committee, %

Ethics and Control Committee

 „ Ensuring an effective system of economic and corporate security

 „ Monitoring compliance with the requirements of the Corporation's Code of Ethics

 „ Assessing the functioning of the system for preventing corruption and fraud and other 

misconduct related to violations of applicable legislation at Sistema Group companies

Sustainability and Investor Relations Committee

 „ Supporting the strategy development and transformation of the Corporation's business 

processes in line with the sustainability and responsible investment principles

Independent director

 Non-executive director

Executive director

Independent director

 Non-executive director

Independent director

 Non-executive director

12.5 %

CHAIR

CHAIR

20 %

 „ Strengthening the Corporation's investment case

 „ Developing Sistema's dividend policy, including recommendations for the Corporation's 

Board of Directors with respect to the amount of payable dividends

 „ Protecting the rights and interests of Sistema's shareholders

37.5 %

STRATEGY  
COMMITTEE

AUDIT, FINANCE  
AND RISK  
COMMITTEE

NOMINATION,  
REMUNERATION  
AND CORPORATE  
GOVERNANCE  
COMMITTEE

50.0 %

CHAIR

80 %

Composition of Sistema's Board Committees as of 31 December 2021

STRATEGY COMMITTEE

AUDIT, FINANCE 
AND RISK COMMITTEE

NOMINATION, 
REMUNERATION 
AND CORPORATE 
GOVERNANCE 
COMMITTEE1 

ETHICS AND CONTROL 
COMMITTEE

SUSTAINABILITY AND 
INVESTOR RELATIONS 
COMMITTEE

CHAIR

Independent director

 Non-executive director

Executive director

Independent director

 Non-executive director

40 %

20 %

CHAIR

25 %

ETHICS  
AND CONTROL  
COMMITTEE

SUSTAINABILITY  
AND INVESTOR  
RELATIONS  
COMMITTEE

40 %

CHAIR

75 %

CHAIR

CHAIR

Subjects of the items considered by the Board Committees in 2021

1  The President of Sistema PJSFC attends Committee meetings in the capacity of a permanent invitee and 

does not vote on the matters submitted for consideration of the Committee.

NAME OF THE COMMITTEE

NUMBER 
OF MEETINGS IN 2021

SUBJECTS CONSIDERED

Strategy Committee

5

Value creation by the Corporation's investments in various industries
Analysis of investment opportunities

CHAIR

Audit, Finance and Risk Committee

20

Appraisal of the auditor's services, development of recommendations 
for the Board of Directors on appointing an external auditor
Review and approval of the Corporation's financial reports, the annual 
report and report on performance against the Corporation's budget
Review of management's reports on risk management at Sistema, risk 
maps and mitigation plans

Preliminary review and evaluation of transactions and investment 
projects to be submitted to the Board of Directors
Review of performance and work plans of internal audit units

V. Evtushenkov CHAIR

A. Belova

F. Evtushenkov

R. Sommer

Y. Kuzminov

R. Munnings

V. Chirakhov

A. Chubais

M. Shamolin

E. Schneider

A. Shokhin

D. Iakobachvili 

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NAME OF THE COMMITTEE

NUMBER 
OF MEETINGS IN 2021

SUBJECTS CONSIDERED

Members of the Management Board of Sistema as of 31 December 2021

Nomination, Remuneration and 
Corporate Governance Committee

7

Ethics and Control Committee

Sustainability and Investor Relations 
Committee

8

9

Assessment and development of corporate governance across Sistema 
Group
Incentive system and key parameters, performance assessment and 
bonuses for the key managers and employees of Sistema
HR process and preview of candidates for senior management positions 
at Sistema and nominees to the boards of directors of the key portfolio 
companies
Succession planning for the Board of Directors and its Committees
Corporate culture development

Performance of the Internal Audit Department in 2020 and its work plan 
for 2022
Results of the ethics declaration campaign at Sistema
Functional strategy in the area of corporate security (including 
information security)

Amount of dividends and dividend policy of the Corporation
ESG strategy of the Corporation and development of ESG culture
Analysis and monitoring of Sistema's market and investment base
Risks and opportunities for the Corporation's investment strategy
Approach to non-financial reporting and potential for applying 
integrated reporting principles

PRESIDENT

MANAGEMENT BOARD

The President of Sistema is a permanent chief executive 
officer whose main tasks include managing the current 
operations of the Corporation and dealing with matters 
outside the remit of the General Meeting of Shareholders, 
the Board of Directors and the Management Board, with 
the aim of achieving the strategic goals set by the Board 
of Directors, ensuring the Corporation's profitability 
and safeguarding the rights and legitimate interests of 
its shareholders. The President reports to the Board of 
Directors and the General Meeting of shareholders of 
Sistema. The President chairs the Management Board of 
Sistema.

In April 2020, the Board of Directors approved the 
appointment of Vladimir Chirakhov as the President and 
Chairman of the Management Board of Sistema.

The Management Board of Sistema determines methods 
for the implementation of the Corporation's development 
strategy, formulates development plans, determines and 
monitors investment processes and previews strategic 
matters to be subsequently submitted to the Corporation's 
Board of Directors.

In 2021, the Management Board held eight meetings and 
reviewed 33 agenda items in the following key areas:
1. 
2.  development strategy, value creation and 

Sistema's development strategy

monetisation of Sistema's investments in various 
industries

3.  management of Sistema's investment funds
4.  Sistema Group's strategic planning cycle
5.  corporate governance practices at the Corporation
6. 
7. 

financial planning and control
ESG strategy of Sistema

In May 2020, the Board of Directors approved the 
composition of the Management Board. As of 31 December 
2021, the Corporation's Management Board consisted of 
eight members.

1.  Vladimir Chirakhov
Felix Evtushenkov
2. 
3.  Artyom Zasursky
4. 
Igor Kozlov
5.  Svetlana Matveyeva
6.  Vladimir Travkov
7.  Ali Uzdenov
8.  Sergey Shishkin

President, Chair of Management Board
Senior Managing Partner
Vice President for Strategy
Vice President for IT
Vice President for HR
Vice President for Finance
Senior Managing Partner
Vice President for Corporate Governance and Legal Affairs

Changes in Sistema's Management Board in 2021

V. Kulubekov

A. Sirazutdinov

DATE OF CHANGE

8 February

16 February

A. Kolokolnikov

20 February

2 April

14 May

V. Rozanov

T. Sitdekov

I. Alyoshin,
S. Egorov,
A. Katkov,
A. Kolokolnikov,
V. Kulubekov,
L. Monosov, 
O. Mubarakshin,  
L. Petukhov,
T. Sitdekov

DESCRIPTION

Elected to the Management Board

Powers terminated

Elected to the Management Board

Powers terminated

Elected to the Management Board

20 December

Powers terminated

F. Evtushenkov

20 December

Elected to the Management Board

GOVERNANCE BODIES REPORTING TO THE PRESIDENT AND THE MANAGEMENT BOARD

To improve its managerial decision-making processes 
Sistema has established a number of governance bodies 
that report to the President and the Management Board, 
namely the Finance and Investment Committee, the Risk 
Committee, the Tender Committee and the IT Committee.

Finance and Investment Committee

These committees are permanent consultative collective 
bodies tasked with a detailed analysis of current affairs 
and processes within their remit and with assisting the 
President and the Management Board in decision-making.

The responsibilities of the Finance and Investment 
Committee include:
 „ review of the Corporation's investment projects at 
different stages from conception to completion

The Committee considers the Corporation's investment 
projects once they are approved by the Expert Council. An 
approval by the Committee is required for further review of 
the project by the Board of Directors. 

 „ approval of the financial model, business plan and hurdle 

rate for each investment project

As of 31 December 2021, the Committee consisted of six 
members. The Corporation's President V. Chirakhov is the 
chair of the Committee.  

 „ making recommendations regarding viability of projects, 

exit scenarios, and sources of financing

In 2021, the Committee met 53 times. 

 „ review of external financing terms

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181

The Finance and Investment Committee oversees the work 
of the Expert Council, the Budget Subcommittee and the 
Remuneration Subcommittee. 

The Expert Council consists of 16 members and considers 
all of the Corporation's new investment ideas and projects 
for acquisition of assets in new and adjacent industries, 
as well as in industries where Sistema already has a 
presence. The Expert Council is charged with verification 
of the conformity of the projects with a series of formal 
requirements set out in the Corporation's regulatory 
documents, the scoring of projects, and the preparation 
of written opinions thereon. Once approved by the Expert 
Council, projects are submitted to the Finance and 
Investment Committee. 

The Budget Subcommittee consists of four members 
and aims to improve budgeting policies, principles and 
procedures and to develop guidelines in this area for the 
governance bodies of the Corporation. 

The Remuneration Subcommittee consists of seven 
members and aims to improve policies, principles and 
procedures related to HR management and to develop 
guidelines in this area for the governance bodies of the 
Corporation.

Information Technologies Committee

The IT Committee's responsibilities include:
 „ Coordinating the work of subdivisions and employees 
of the Corporation on matters related to information 
technologies

 „ Creating conditions conducive to effective 

implementation of Sistema's IT projects and initiatives

 „ Building and maintaining the integrated IT architecture of 
the Corporation based on advanced digital technologies

 „ Ensuring the uniformity of corporate IT standards and tools 

at Sistema

 „ As of 31 December 2021, the Committee consisted of 12 

members. Vice President for IT I. Kozlov is the chair of the 
Committee. 

In 2021, the IT Committee did not hold meetings.

SPECIFIC CHARACTERISTICS OF RISK MANAGEMENT, INTERNAL CONTROL AND INTERNAL AUDIT SYSTEMS

Risk Committee

Tender Committee

Risk management

The Risk Committee's responsibilities include:
 „ Assessment of the most material risks facing the 

The responsibilities of the Tender Committee include:
 „ Ensuring the acquisition of goods, works and services on 

Corporation and its portfolio companies

the best terms available

 „ Ensuring the preparation of a risk register and a 

generalised risk map of Sistema

 „ Preparation and approval of risk assessment reviews

 „ Development of proposals regarding acceptable risk 

levels (risk appetite) for Sistema

 „ Minimising the costs of purchase (ownership, operation) 
of goods, works and services without compromising their 
quality

 „ Ensuring the sale of Sistema's property and rights as they 
become irrelevant to the company's operations on the 
best economic terms available

 „ Coordination of risk management strategies and plans 

 „ Ensuring the transparency of procurement procedures 

and monitoring of their implementation

and impartial decision-making

 „ Facilitating the prevention of corruption, fraud and other 

wrongdoing in procurement

The Committee consists of eight members and is chaired 
by Vice President for Finance V. Travkov. 
In 2021, the Tender Committee held 27 meetings.

As of 31 December 2021, the Committee consisted of 13 
members. Vice President for Finance V. Travkov is the chair 
of the Committee.  

In 2021, the Risk Committee held four meetings.
The Risk Committee has an Expert Group consisting of 
eight members that reviews matters pertaining to the 
approval of counterparty limits (applying to banks, insurers 
and management companies) and guarantees (including 
bank guarantees) securing counterparty obligations, the 
pre-approval of WACC1 estimates for the evaluation of 
investment projects of portfolio companies to be further 
reported to the Finance and Investment Committee, and 
other operational matters pertaining to risk management 
across Sistema Group.

1  Weighted Average Cost of Capital

Sistema's risk management system employs a two-level 
approach, under which the risks identified at Sistema and 
its portfolio companies are consolidated to assess their 
impact on Sistema Group as a whole. 

Risk Committee, which includes representatives of all of 
the Corporation's key departments. The risk management 
system is monitored by Sistema's Risk Committee and 
Management Board.

The enterprise risk management system (ERM) used in the 
Corporation addresses the following tasks:
 „ Identification of risks at all levels of management (from the 
top to line management), which includes identifying risk 
owners and making risk passports

Sistema's senior executives make regular reports on risk 
management at the Corporation to the Audit, Finance and 
Risk Committee, which translate into further reports to the 
Board of Directors.

 „ Primary assessment of the materiality of identified risks 

Internal control system 

and their analysis (VaR methodology)

 „ Ranging risks by management levels

 „ Assessment of the aggregate influence of material risks 

on the Corporation's key financial indicators (Monte Carlo 
modelling)

 „ Development of plans to mitigate identified risks at all 

management levels

 „ Regular monitoring of performance against mitigation 

plans and assessment of their effectiveness 

 „ Risk monitoring, quarterly reports on risks facing the 

Corporation

Sistema's risk management procedures are carried out 
by risk owners with the support of risk management 
professionals from the Finance Function. 

The reassessment of identified and/or new risks, the 
effects of mitigation and response measures and the 
approval of limits applying to counterparties (banks, 
management companies and insurers) are monitored at 
least on a quarterly basis by a special Expert Group of the 

Sistema's internal control system is based on advanced 
international and Russian internal control practices and 
methodologies, covers all the main material decision-
making levels and serves the best interests of the 
Corporation's shareholders, investors and management.
The internal control system and the responsibility for 
implementation of control procedures are formalised in 
codes, policies, procedures and other internal regulations 
of the Corporation. 

The Internal Control Policy was approved by the 
Corporation's Board of Directors and is an internal top-level 
document describing the key principles of internal control 
as a continuous and integrated process that involves all 
units and governance bodies of the Corporation. 
The Corporation methodically works on the development 
of a regulatory framework designed to govern all matters 
relating to internal control by means of cascading them 
from the level of the Board of Directors to the level of 
employees.  

The key objectives of the internal control system are:
 „ Creating new and improving existing control mechanisms 

that will ensure efficient business processes and the 
implementation of the Corporation's investment projects

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 „ Ensuring the safety of the Corporation's assets and 

 „ The Security Department is in charge of comprehensive 

efficient use of its resources

 „ Protecting the interests of the Corporation's shareholders 

and preventing and resolving conflicts of interest

 „ Creating conditions for the timely preparation and 

submission of reliable reports and other information that is 
legally required to be publicly disclosed

 „ Ensuring the Corporation's compliance with applicable 

laws and requirements of regulators

In accordance with advanced practices and approaches 
in internal control and audit, the effectiveness of the 
Corporation's internal control system is ensured at three 
levels (in addition to the Board of Directors and senior 
management): 

security at the Corporation, including economic security, 
prevention of corruption and information security

 „ Level 3. The Internal Audit Department, which conducts 
independent assessments of the effectiveness of the 
internal control system, the risk management procedures, 
and the corporate governance system. 

The Corporation's internal control system includes, among 
other things, the following: 

 „ Regulation of processes and procedures

 „ Division of roles and responsibilities in decision making

 „ Prevention and identification mechanisms of control

 „ Notification about irregularities, abuse of office, conflicts 

 „ Level 1. Heads and employees of the Corporation's 

of interest

subdivisions are responsible for building an effective 
internal control system and assessing and managing risks 
within their remit.

 „ Ethical standards of business conduct

 „ Awareness of the Corporation's employees about the 

 „ Level 2. Sistema's controlling bodies and Committees 

internal control system

perform control functions, e.g.:

 „ The Risk Committee and the risk management function 

are responsible for developing and monitoring the 
implementation of effective risk management practices

 „ The Finance and Investment Committee of the 

Corporation approves and monitors the implementation 
of investment projects

All of the Corporation's employees as persons in charge of 
control procedures bear responsibility for the effectiveness 
of such controls and risk management activities as 
prescribed in their job descriptions, internal regulations and 
legislation of the Russian Federation and other applicable 
jurisdictions.

 „ assesses the reliability and effectiveness of the risk 
management system of the Company and gives 
recommendations to the governance bodies, the relevant 
committee, the divisions and employees of the Corporation 
on improving it

 „ provides consultations to the subdivisions and employees 
of the Corporation. The contents, scope and format of 
consultations shall be determined by the Chief Audit 
Executive of the Corporation after consultations with the 
divisions and/or employees of the Corporation that initiated 
(requested) the consultations

The Internal Audit Department closely interacts with 
Sistema's independent auditors, helping them to better 
coordinate their work and providing consultations to ensure 
better annual audit planning with respect to evaluation of 
the effectiveness of the internal control system in the area of 
financial reporting, and assessing the identified risks.  

Regular reports on the performance of the Internal Audit 
Department are reviewed by the Audit, Finance and Risk 
Committee and the Ethics and Control Committee of the 
Board of Directors of Sistema and are also submitted for 
consideration by the Board of Directors. 

 „ provides consultations to the governance bodies, 

subdivisions and employees of the Corporation on ensuring 
effective functioning of the Single Whistleblowing Hotline. 
Performs selective audits of messages received on the 
Single Hotline at the discretion of the Chief Audit Executive 
and subject to availability of the required competences at 
the Internal Audit Department

 „ regularly meets with the external auditor of the Corporation 
and other persons providing assurance to the Corporation 

In 2021, the Internal Audit Department conducted 24 audits 
to assess the effectiveness of the Corporation's internal 
control, risk management and corporate governance 
systems. The audits performed by the Internal Audit 
Department did not uncover any weaknesses or risks that 
could affect the sustainability of the Corporation's business 
as a whole. Specific comments pertaining to various aspects 
audited were communicated to stakeholders in a timely 
manner and followed up by recommendations on how to 
eliminate them. 

The Internal Audit Department has all the resources and 
powers required to perform the above functions and is an 
independent structural unit. In its work, the Department 
is guided by applicable laws of the Russian Federation, 
International Professional Standards of Internal Audit, the 
Code of Ethics of the Institute of Internal Auditors and the 
Corporation's Charter and other internal regulations.  

Sistema's Internal Audit Department actively develops 
automation technologies in an effort to improve the 
effectiveness of audit procedures.

Internal audit

External audit

Resolution of conflicts of interest

The Internal Audit Department reports to the Board 
of Directors (functionally) and Sistema's President 
(administratively). The Audit Department is headed by 
a Chief Audit Executive who is appointed and dismissed 
by the President based on the resolutions passed by the 
Corporation's Board of Directors following a preliminary 
approval by the Board's Audit, Finance and Risk 
Committee. 

The key objectives of the Internal Audit Department are: 

 „ to assist with increasing the effectiveness of the internal 
control, corporate governance and risk management 
systems of the Corporation and to give recommendations 
on their improvement to the governance bodies, the 
relevant committee, the subdivisions and employees of 
the Corporation

 „ to coordinate its activities with the external auditor of the 

Corporation and other persons providing assurance to the 
Corporation

 „ to provide consultations to the subdivisions and employees 

of the Corporations

To meet these objectives, the Internal Audit Department 
carries out the following: 

 „ provides assurance (audits) by objectively analysing 

available audit evidence aiming at independent evaluation 
of the risk management, internal control and corporate 
governance processes. The contents and scope of the 
audit assignment for providing assurance are determined 
by the customer and the Internal Audit Department

 „ assesses the reliability and effectiveness of the internal 

control system and gives recommendations to the 
governance bodies, the relevant committee, the divisions 
and employees of the Corporation improving it

 „ assesses the level of corporate governance at the 
Corporation and gives recommendations to the 
governance bodies, the relevant committee, the divisions 
and employees of the Corporation on improving it

In compliance with the decision of the Audit, Finance 
and Risk Committee, the Corporation uses the following 
procedures to appoint the independent auditors of 
Sistema's financial statements. The Committee performs an 
annual assessment of the quality of audit services received. 
If the quality of services provided by the current auditor 
is deemed unsatisfactory, the Audit, Finance and Risk 
Committee organises a tender for engaging a new auditor. 
If the quality is deemed satisfactory, Sistema negotiates 
the price of the services with the current auditor for the 
following period. The Audit, Finance and Risk Committee 
recommends that a tender for external audit services 
be held at least every five years to ensure the auditor's 
impartiality and objectivity.

Matters related to conflicts of interest are governed by 
the Corporation's Code of Ethics as well as the laws of 
applicable jurisdictions. The Corporation has an ethics 
assessment procedure: all top managers complete 
Ethics and Conflict of Interest Declarations annually or as 
conflicts of interests arise. Moreover, all new employees are 
introduced to the requirements of the Code of Ethics and the 
procedure for completion of Declarations and are required 
to report relevant conflicts of interest (if any) before starting 
to perform their responsibilities. 

In 2021, the results of the ethics declaration campaign were 
reviewed by the Ethics and Control Committee of Sistema's 
Board of Directors. In most cases, the declared conflicts of 
interest did not require any resolution measures, as they 
posed no risks to the Corporation's interests. However, 
action plans on conflict resolution were implemented with 
respect to several declarants in accordance with best 
corporate governance practice.

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CORPORATE  GOVERNANCE 

  CORPORATE GOVERNANCE SYSTEM  

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185

CORPORATE GOVERNANCE ACROSS SISTEMA GROUP

Development of ESG strategy

The quality of strategic planning and the investment appeal 
of Sistema's portfolio companies depend, inter alia, on 
the quality of the corporate governance procedures. To 
increase the value of its investments, Sistema is giving 
particular attention to improving the quality of corporate 
governance at its portfolio companies. 

The boards of directors of portfolio companies and their 
committees ensure control and coordination and support 
the management of their respective companies in decision-
making in the following main functional areas, seeking to 
further enhance the quality of management of portfolio 
companies: 

The Corporation carries out strategic management of its key 
portfolio companies through the efficient work of boards 
of directors. The boards of directors of the key portfolio 
companies include professional independent members with 
expertise in the relevant industries, as well as in strategy, 
finance, audit and corporate governance. Independent 
directors account for about one third of members of the 
boards of key portfolio companies (depending on the level 
of the company's organisational maturity). 

 „ strategy and key transactions

 „ budget planning

 „ HR policy and incentive system

 „ internal audit

 „ risk management 

The committees of the boards of directors of portfolio 
companies play a pivotal role in the collective review of 
relevant matters to be reported to the boards of directors.

The Corporation continuously improves its corporate 
governance system in order to increase efficiency and 
keep in line with best practices. Improving the quality of 
corporate governance processes at portfolio companies 
and attracting competent professionals to their boards of 
directors is designed to increase the quality of decision-
making and the shareholder value of Sistema's portfolio 
assets. With that in mind, the Nomination, Remuneration and 
Corporate Governance Committee of Sistema's Board of 
Directors gives priority to the selection of candidates to be 
nominated to the boards of directors of portfolio companies 
and is deeply involved in the process, from formulating 
the skills and expertise requirements for each key asset to 
making recommendations with regard to specific lists of 
candidates.

DEVELOPMENT OF THE CORPORATE GOVERNANCE SYSTEM IN 2021

Independent directors on the Corporation's Board of Directors

In 2021, 12 members were elected to the Corporation's Board 
of Directors, six of whom qualify as independent directors 
or were recognised as independent according to the 
Moscow Exchange's Listing Rules and the Russian Corporate 
Governance Code. 

All of the Corporation's independent directors have broad 
recognition in the professional community and vast 
experience in managing large organisations, which ensures 
the objectivity of their judgements and independence 
from the influence of the Corporation's management and 
shareholders when making decisions.

The current Board comprises the following independent 
directors: 

 „ Yaroslav Kuzminov

 „ Etienne Schneider

 „ Roger Munnings

 „ Alexander Shokhin

 „ Anatoly Chubais

 „ David Iakobachvili 

As a responsible investor, Sistema sets itself targets that go 
beyond financial metrics and aspires to high efficiency of 
social and environmental impact management throughout 
the entire value chain. By enhancing management 
approaches, the Corporation sets the vector for its portfolio 
companies to go by when pursuing their sustainability 
agendas and making ESG aspects an integral part of their 
business strategies.

In May 2021, the Corporation's Board of Directors approved 
two new internal documents detailing Sistema's approach 
to sustainability management: the Environmental Policy 
and the Human Rights Policy. In September 2021, the Board 
of Directors approved an ESG action plan for 2022-2023 and 
in November, the Corporation's ESG strategy including key 
targets. 

In June 2021, Sistema's Board of Directors approved the 
Terms of Reference of the Sustainability and Investor 
Relations Committee, which was established to replace the 
Investor Relations and Dividend Policy Committee. The new 
Terms of Reference provide for the Committee's leading role 
in setting the Corporation's ESG agenda. The ESG activities 
of the Committee are aimed at the development of the 
Company's corporate culture based on the ESG principles 
and the integration of ESG into the Company's strategy in 
order to increase the sustainability of Sistema's investment 
portfolio. A. Belova was elected chair of the Committee.  

Plans for the development of corporate governance

The Nomination, Remuneration and Corporate Governance Committee of Sistema's Board of Directors annually develops and 
approves the Corporation's action plan for improving corporate governance in the next year and later adjusts it as necessary. The 
plan for 2022, which was developed taking into account the results of the external assessment of the Board of Directors, among 
other things, envisages the following steps:

01

02

development and implementation of succession 
plans for the management and members of the 
Board and Board Committees based on individual 
competences (before the end of 2022)

implementation of ESG measures approved by the 
Board of Directors, with corresponding elements of 
the strategy submitted for the Board's review (for 
2022-2023)

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186

CORPORATE  GOVERNANCE 

  REMUNERATION POLICY

SISTEMA.RU

187

REMUNERATION 
POLICY

Remuneration policy applied  
to Sistema’s Board members

Basic remuneration of members 
of the Board of Directors

Remuneration for the work of members of the Board of 
Directors is calculated and paid in accordance with the 
Policy on Remuneration and Compensations Payable 
to Members of the Board of Directors of Sistema PJSFC 
(hereinafter, “the Policy”) approved by the General Meeting 
of shareholders. 

In 2021, basic remuneration of members of the Board of 
Directors amounted to RUB 13.7 m or RUB 17.8 m per year 
depending on whether a director is a tax resident of Russia. 
Basic remuneration was paid to Board members in cash in 
equal quarterly instalments.

Supplementary remuneration of members 
of the Board of Directors

Remuneration for performance  
of additional duties

Members of the Board of Directors performing additional 
duties, i.e., the Chairman of the Board, Deputy Chair of 
the Board and Chairs of the Board Committees, receive 
remuneration on a quarterly basis in the amount stipulated 
by the Policy. 

In accordance with the amended Policy being in effect 
during the reporting period, additional remuneration in the 
form of ordinary shares is paid to the members of the Board 
of Directors subject to capitalisation growth in the reporting 
year1 . The size of additional remuneration is set as a variable 
amount equal to a share of the increase in capitalisation 
achieved in the relevant financial year2. 

The amount of additional remuneration is at any rate limited 
by the amount of basic remuneration (not more than RUB 
17.8 m a year).

Reimbursement of expenses  
and other conditions 

Members of the Board of Directors are reimbursed for their 
expenses associated with performance of their duties, 
including participation in the meetings of the Board of 
Directors and Board committees. 

Sistema insures the liability of the members of the Board of 
Directors. 

Sistema does not provide loans to the members of the Board 
of Directors.

REMUNERATION POLICY APPLIED TO SISTEMA’S SENIOR MANAGEMENT

The short-term incentive scheme for the top managers of Sistema PJSFC in 2021 consisted of: 

 „ A fixed monthly salary determined in line with the internal system of job categories (grades)

 „ Bonuses paid for implementation of projects, generation of cash income, achievement of KPIs and set objectives. Remuneration 
is paid based on employees’ individual performance and positive cashflow generated by projects implemented by the teams 
of Managing Partners andDepartments of Sistema. Payments may amount to а) up to 20 % of cash income from implemented 
projects, b) fixed percentage of annual income for achievement of KPIs

For the purpose of calculating bonuses, cash income means: 

 „ an increase in the value of an asset (in the event of an asset sale or an IPO) net of (a) hurdle rate determined by the Finance and 
Investment Committee chaired by the President of the Corporation prior to the start of a project or the acquisition of an asset, 
(b) investments made in such an asset and project costs

 „ percentage of the project team’s annual income

Miscellaneous 

No extra compensation above the level stipulated by labour laws of the Russian Federation is paid to the President or other senior 
executives in case of termination of employment. 
Sistema does not pay remuneration to executive management for serving on the Management Board. 
The Corporation does not provide loans to senior executives.

REMUNERATION PAID TO SISTEMA’S BOARD MEMBERS AND SENIOR MANAGEMENT1

Remuneration and compensation paid to Sistema’s Board members, RUB 

ITEM

2021

2020

Remuneration for work as member of the Board
of Directors

Salaries2 3 

Bonuses

390,957,500

365,497,500

398,492,500

122,499,000

351,123,200

393,456,200

Remuneration for work as member of the Board’s 
committees

9,380,000

5,820,000

Reimbursement of expenses incurred by Board 
members in connection with their duties

1,069,500

824,200

Remuneration paid to Sistema’s Management Board members4, RUB 

ITEM

Salaries5

Bonuses

2021

2020

988,800,200

584,901,900

3,982,281,800

4,889,969,300

Other types of remuneration

6,870,000

861,000

1  For an increase in capitalisation to be recorded for the purposes of the Policy, the weighted average price of one ordinary 

share of Sistema on the Moscow Exchange at the end of the reporting year (for 60 preceding trading days) should exceed the 
weighted average price of one share at the beginning of the reporting year (for 60 preceding trading days).

2  0.1 % or 0.125 % (depending on tax residency) of the increase in capitalisation for the financial year.

1  All figures in this section are given before the applicable income tax.

2  Remuneration in the form of salaries and bonuses is the compensation allocated in the reporting period to the non-executive members of the Board of Directors.

3  This amount includes holiday pay and severance pay. In 2021, holiday pay to the non-executive members of the Board of Directors 

amounted to RUB 69,452,000, while severance pay totaled RUB 222,154,000. No such payments were made in 2020.
Including Sistema's President and other executive members of the Board of Directors.

4 

5  This amount includes holiday pay. Holiday pay to the members of the Management Board amounted to RUB 557,404,000 in 2021 and RUB 148,560,000 in 2020.

SISTEMA PJSFC  /  ANNUAL REPORT 2021188

CORPORATE  GOVERNANCE 

  RISK MANAGEMENT

SISTEMA.RU

189

RISK 
MANAGEMENT

Sistema’s potential risks are the manifestations of processes 
and factors that Sistema has little or no influence on. That 
said, it is within the Corporation’s power to take steps to 
reduce the negative consequences of such factors should 
they materialise. This makes the efficient assessment of 
existing risks and of their occurrence probability, as well as 
effective risk management, an important part of Sistema's 
strategy. 

Part and parcel of Sistema’s each and every business 
process, risk management is built into strategy planning 
and implementation, investing, budgeting, procurement 
and everyday operations. Sistema's integrated risk 
management system relies on international standards, 
recommendations and best practices in risk management. 
Integrated Risk Management aims to reasonably guarantee 
the achievement of strategic goals and contain risk within 
limits that Sistema's management and shareholders deem 
acceptable.

Board of Directors

Audit, Finance and 
Risk Committee

Management Board
President

Managing
Partners

Functions 
and Departments

Risk Management, 
Internal Control, Compliance

Internal
Audit Dept

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Risk management officers across the Group regularly 
update the top risks of their respective businesses and the 
Group as a whole and analyse their potential effect on 
financial performance, which involves the use of financial 
models and simulation methods.
To address the risks so identified, risk owners develop risk 
mitigation and response plans, conduct risk monitoring and 
update action plans as necessary.

Sistema has in place an Integrated Risk Management 
Policy.

Integrated Risk Management aims to build and maintain an 
efficient system for: 
 „ the regular and systematic identification and analysis of 

risks faced by Sistema

 „ the identification and assessment of risks associated with 

every specific managerial decision

 „ the distribution of responsibilities for risk management

 „ the preparation of careful response/mitigation plans and 

the control of their implementation

 „ the monitoring of risks and risk management effectiveness 

 „ the preparation of risk management reports for various 

collective bodies within Sistema and for other stakeholders

 „ the accumulation of knowledge on Integrated Risk 

Management

Sistema PJSFC uses the following methods of risk management

 „ Risk avoidance means refraining from particular actions 
or foregoing particular assets fraught with high risk. Risk 
avoidance is used in exceptional cases where the cost of 
treating a particular risk would be too high, such treatment 
action would not reasonably result in its satisfactory 
mitigation, and transferring such risk to a third party would 
be impossible or impractical.

For Sistema, insurance is an inextricable part of risk 
management. Insurance is fully integrated in the corporate 
risk management system toolkit and protects the financial 
interests of Sistema PJSFC and its shareholders against 
unforeseen losses that may arise in the course of business 
processes, whether as a result of external effects or 
otherwise. 

 „ Risk mitigation means controlling and preventing a risk 
while owning it and treating it in a proactive manner. 
Mitigation steps aim to bring the probability of a particular 
risk event and/or the potential damage it can cause 
down to a level that is deemed acceptable according 
to Sistema's Risk Appetite. Mitigation is the priority risk 
management method at Sistema PJSFC.

 „ Risk acceptance means assuming a risk without taking 
any steps to modify it. This method is used where the 
associated risk level is acceptable to Sistema PJSFC 
or where modifying the risk would be impossible or 
economically impractical.

 „ Risk transference means handing a risk over to a third 

party where modifying it within Sistema PJSFC would be 
impossible or economically impractical and its monetary 
value is greater than the limit deemed acceptable to 
the company. Risk transference may take the forms of 
insurance, hedging, outsourcing, etc.

Sistema PJSFC has in place a comprehensive insurance 
programme that covers a wide spectrum of operational 
risks and is reviewed on an annual basis. This includes 
various types of compulsory and optional third-party 
insurance, motor insurance, property insurance, health 
insurance for employees, and accident insurance. 

Such insurance contracts are closed with Russia's largest 
insurers selected in open tender processes where insurer 
reliability is the key criterion. 

One of the key principles of risk management at Sistema 
Group is the use of the risk appetite concept. This 
approach involves the identification and monitoring of 
the Corporation's target risk profile in light of current 
strategic goals and their integration into risk management 
procedures.

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CORPORATE  GOVERNANCE 

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191

Sistema Group's risk appetite determines the level of risk 
acceptable to its shareholders and involves the following 
fundamental principles: 

 „ the amount of potential losses arising from risks accepted 
by Sistema Group may not reach a level where it would 
lead to a complete termination of the Group's operations, 
whether in case of any crisis or otherwise

 „ the Group's cash flows are required to be organised in a 
way assuring the timely fulfilment of obligations towards 
counterparties both in the medium and long term

 „ the Group at all times aims to avoid the concentration of 
risks in specific counterparties, industries, and countries/
regions associated with high risk

 „ sustainable development and long-term economic 

efficiency

 „ compliance with the requirements of national regulators 

wherever group companies operate and with the 
standards and recommendations of international 
regulatory bodies

GLOBAL AND COUNTRY RISKS

Risks related to changes in the political and economic 
situation in Russia are material for Sistema because most of 
the Group's business is conducted in Russia. The companies 
and investment funds of Sistema Group also operate in the 
CIS, the EU, South and Southeast Asia. Many products of 
the Group's companies are exported to the CIS, Southeast 
Asia, Eastern Europe and North Africa. In the event of any 
major political turmoil in these regions, the Group's local 
business may be disrupted or discontinued, which may 
lead to material loss. 

Political and economic instability, as well as any potential 
downturn or slowdown in Russia's economic growth, may 
lead to a decrease in household incomes and consumer 
demand, which could be damaging to the performance 
and financial standing of the entire group. 

The business of the Group may be adversely influenced by 
a toughening of sanctions, a complete economic blockade 
and change in the political situation in the country, as 
well as potential involvement of the Russian Federation in 
military conflicts. 

 „ impeccable business reputation and avoidance of any 

action potentially damaging to such business reputation

INDUSTRY RISKS

 „ maintaining credit ratings from international rating 

agencies

Risk management reports are submitted for review to the 
relevant collective governance bodies of the Corporation 
at least once a quarter. Each such report contains a 
relevant assessment of risks and their impact on the 
Corporation's financial performance, the effectiveness of 
risk mitigation and response plans, and potential risk areas 
(areas requiring attention) identified for future periods. 

The Corporation has built a unified compliance system that 
involves a comprehensive mitigation programme including 
anti-corruption and stock exchange rules, the protection 
of personal data and confidential information, and steps 
against money laundering and terrorism funding. 

Due to the situation in Ukraine, western countries imposed 
sanctions on a number of Russian citizens and companies. 
The sanctions might conceivably be extended to, or 
complemented by additional sanctions categories that 
would apply to, specific companies or individuals within the 
Group. Any breach of sanctions so imposed may prevent 
the companies of the Group from cooperating with the 
government authorities of the USA/EU/UK, result in civil or 
criminal penalties being applied to the sanctioned persons 
or their personnel in accordance with the laws of the USA/
EU/UK, or lead to significant fines being imposed on the 
companies of the Group along with potential damage to 
their reputation. 

Any further tension between Russia and other countries 
and any escalation of existing conflicts, introduction of 
additional sanctions, or continued uncertainty as to their 
scope may adversely impact the national economy, the 
financial status of the Group's partners and suppliers, 
and the capability of the Group's companies to conduct 
trading and financial operations and to secure funding on 
commercially viable terms, and may increase the volatility 
of stocks of Sistema and particular companies within the 
Group.

Sistema is faced with diverse risks associated with the 
presence of Sistema's portfolio companies in various 
sectors of the economy. The most material risks are 
related to the Group's operations in the telecom, electric 
power, retail (including e-commerce), banking, high 
tech, hospitality, healthcare, pharmaceuticals, timber, 
agricultural and real estate industries. 

SISTEMA'S EXTERNAL RISKS

Financial risks

Sistema's business is inextricably bound with the 
global economy and financial markets. In particular, it 
is sensitive to movements in the prices of oil, gas and 
other commodities exported by Russia. A weakening or 
strengthening of the rouble against the US dollar and the 
euro amid fluctuating oil prices and imposed sanctions 
may result in a rise in costs and/or a drop in revenues 
or impede the achievement of financial targets and the 
repayment of debt by Sistema Group companies. 

An outflow of foreign investment from Russia under the 
pressure of sanctions and restrictions applying to the 
business of foreign companies may adversely affect the 
joint ventures (partnerships) and new investment projects 
of Sistema Group. 

Growing inflation may result in higher expenses and 
therefore put downward pressure on profit margins and 
also affect domestic demand for the products and services 
of Sistema Group companies. 

Servicing and refinancing the Corporation's current and 
future financial liabilities might require a significant outflow 
of cash. If sanctions persist in the medium term and the 

Political risks

Any significant change in these industries may have a 
material negative impact on the financial standing of 
Sistema's Group’s companies and on the Group as a whole.

access of Russian banks and businesses to foreign debt 
remains restricted, market liquidity deficit will grow along 
with interest rates, inhibiting the acquisition of funding 
both for the operations and for debt refinancing across the 
Group. An inability to raise the required funding on such 
terms and in such time as required may lead to substantial 
restrictions on business development, operations and 
investments. 

Unfavorable macroeconomic environments in many 
countries where Sistema has businesses may make 
it necessary to re-evaluate goodwill for some of the 
Corporation's assets. 

Foreign currency controls and restrictions on capital 
repatriation may adversely affect capital flows and reduce 
the value of Sistema's investments in Russia, which in turn 
may have a significant negative impact on the business of 
Sistema Group. 

A potential bankruptcy of one of the Russian banks acting 
as the Group's counterparty may reduce the availability 
of borrowing funds and lead to Sistema losing money 
deposited with such bank.

The introduction of sanctions against Russia or Russian 
companies and individuals may cause disruptions in 
international payment systems, which in turn may make 

it impossible for companies across the Group to settle 
accounts, damaging Sistema's investment appeal as a 
result.

Social and environmental risks

Due to the wide variety of industries where the companies 
of Sistema Group operate, social and environmental risks 
faced by the assets differ materially across the Group. 
However, a number of major trends currently observed 
may be seen both as risks and opportunities for such 
companies:

 „ change in consumer sentiment, with people increasingly 
opting for sustainable consumption and healthy living, 

and growing expectations as regards brand missions, 
corporate responsibility, and business sustainability

 „ changing population age structure making it necessary to 
adjust and update products and services to best meet the 
needs of the ageing national population

 „ increased competition for talents due to a demographic 
decline and changing job expectations of the young 
workforce

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 „ climate change and extreme weather conditions that may 
impact crop yields, people's health, and the operation of 
infrastructure

 „ new technological solutions and economic 

transformation, including digitalisation and automation 
in the manufacturing and service sectors conducive to 
workforce displacement

 „ growing cyber security threats and tightening regulations 

in confidentiality and personal data protection

 „ deteriorating living standards and potential rise in social 
tensions in specific regions where the Group operates 
eroding profits of the Corporation and companies across 
the Group

 „ tightening regulations in sustainable development, carbon 

control, and information disclosure

Among material risks faced by the Group's industrial 
companies are environmental, occupational health and 
safety and waste disposal risks, as well as risks related 
to infrastructure health, shutdowns and electromagnetic 
safety, which are critical for telecommunications and 
power grid companies.

In the agricultural sector the most material risks include 
climate risks and challenges related to the need to adapt 
to changing weather conditions, greenhouse gases, water 
consumption and animal farming. 

Legal risks

A risk of unpredictable court rulings and administrative 
decisions being passed with respect to the business of 
Sistema and its portfolio companies may adversely affect 
the Group's operations. This risk stems from numerous 
factors, including: 

 „ potential discrepancies and ambiguities in: (i) federal and 
other laws; (ii) bylaws issued by the government agencies 
of countries where Sistema Group operates; (iii) regional 
and local laws, rules and requirements

 „ gaps in legislation and lack of court and administrative 
guidelines on the interpretation of some laws, as well as 
conflicts between certain court guidelines and rulings

 „ the influence of political, social and commercial factors on 

the judicial system

 „ potential selective or discretionary actions of government 

authorities

Emergencies and accidents at production facilities across 
Sistema Group may have significant environmental effects, 
including land and water pollution, excessive atmospheric 
discharges, effluent disposals and hazardous spills, 
potentially harmful for local communities, ecosystems and 
biodiversity. Any irrational use of natural resources (such as 
land and forests) may deplete raw materials and lower the 
economic performance of agricultural and forest assets.

To manage these risks the companies of the Group 
implement advanced technological solutions, enhance 
management systems in environmental protection, 
energy efficiency, occupational health and safety, and 
develop measures to prevent and mitigate accidents and 
emergencies.  

Risks related to non-compliance with the principles of 
sustainable development in supply chains may result in 
disruptions in supply chains and hurt Sistema Group's 
reputation. As part of their efforts to minimise such risks, 
companies across the Group impose strict requirements on 
suppliers, contractors and partners as regards compliance 
with law and internal regulations.

With global and local terrorism threats rising, potential 
attack incidents across the Group's enterprises and 
infrastructure facilities may cause material economic 
damage, harm human health and lives, and provoke a 
regulatory tightening on data access requirements.

Gaps in Russia's existing corporate and securities 
legislation may create barriers to securing funds in the 
future. 

A lack of clarity on the applicability of the Federal Law 
"On Procedures for Foreign Investment in Business Entities 
of Strategic Importance for National Defence and State 
Security" and the regulations of the Customs Union of the 
Eurasian Economic Union to Sistema Group may have a 
negative impact on the business of Sistema Group. 

There is also a risk of amendments being made to the laws 
of the countries where Sistema Group companies operate, 
due to potential change in the laws and regulations 
governing international trade and investments that may be 
introduced by foreign states or international organisations.  

Since Russian corporate law makes shareholders liable for 
the obligations of their controlled companies, Sistema may 
incur financial losses related to the liabilities of its portfolio 
companies. 

The minority shareholders of Sistema's subsidiaries may 
contest or vote against related-party or other transactions, 
which may limit Sistema's capabilities of closing investment 
deals and restructuring businesses. 

Should the Russian Federal Anti-Monopoly Service conclude 
that Sistema or one of its material subsidiaries has violated 

any of the existing anti-monopoly laws, the relevant 
business will be subject to serious administrative sanctions, 
entailing losses for the Corporation. The Federal Anti-
Monopoly Service may also prevent the Corporation and its 
portfolio companies from closing and/or performing certain 
transactions, which may also limit Sistema's capacity to 
conclude investment deals and restructure businesses.

Tax risks

Tax laws, regulations and practices of the jurisdictions 
where Sistema's assets operate are often intricate, opaque 
and prone to frequent modifications and ambiguous 
interpretations. Should any action of the Corporation or its 
portfolio company be interpreted as a breach of tax law, 
the Group's business may be significantly injured. 

Russian transfer pricing law may make it necessary to 
introduce adjustments to pricing practices used at Sistema 
Group's companies and entail additional tax liability in light 
of certain transactions. 

Risks related to stock markets

In 2015, Russia adopted new rules relating to the taxation of 
undistributed profits of controlled foreign companies and 
profits from indirect property sale in Russia, the concept 
of a beneficiary owner, and new criteria to be used to 
establish tax residency of foreign legal entities in Russia. 
These rules have already undergone several revisions since 
they were first introduced, with new amendments having 
retroactive effect. The new taxation rules may result in 
more tax liability for the Group due to uncertainty on legal 
interpretation and a lack of relevant legal precedents.

Geopolitical tensions, sanctions imposed against certain 
Russian companies, a worsening macroeconomic 
environment and an outflow of capital and investors from 
the Russian market affect the value of Russian businesses. 
Sistema Group's access to investor funding through stock 
markets may therefore be restricted further as a result of 
the introduction of sectoral sanctions in industries where 

the companies of Sistema Group operate and/or due to the 
investors growing increasingly wary of Russian companies 
in general. In particular, Sistema's ability to raise funding via 
debt instruments may be limited, which is liable to lead to a 
lack of working capital and cash available for investment 
and significantly undermine the Corporation's financial 
performance.

Risks related to the coronavirus pandemic

In March 2020, the World Health Organisation (WHO) 
declared the rapid spread of the novel coronavirus disease 
(COVID-19) a pandemic. Steps taken by many countries, 
including Russia, to contain the spread of COVID-19 created 
serious operational difficulties for many businesses and 
significantly affected financial markets. COVID-19 had a 
material impact on the operations of many companies 

Risks related to delisting

In April 2022, the Federal Law No. 114-FZ “On Amendments 
to the Federal Law on Joint-Stock Companies and Certain 
Legislative Acts of the Russian Federation” came into 
effect and required the Russian issuers to terminate their 
depositary receipts programs, with the exceptions provided 
upon consideration of the issuers’ requests. 

in various sectors, including but not limited to temporary 
or permanent production stoppages, supply chain 
disruptions, quarantines, and decreased demand. The 
magnitude of the pandemic's impact on Sistema Group's 
operations will largely depend on the duration and extent 
of its effect on the global and national economies

The Corporation submitted the application and got the 
permission to maintain circulation of its depositary receipts 
outside the Russian Federation until 13 May 2023.

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RISKS RELATED TO SISTEMA GROUP'S OPERATIONS

Implementation of the business strategy

Cash flows from Sistema Group companies

Borrowings

The Corporation's strategy aims to develop a balanced 
and diversified asset portfolio in sectors and regions where 
Sistema has expertise and competitive advantages, while 
attracting leading international and Russian partners. 
Despite having a well-formulated strategy, Sistema cannot 
guarantee the achievement of its goals, the efficient 
management of its portfolio companies or benefits from 
new investment opportunities for a number of reasons, 
including high leverage and limited funds available for 
investment. Sistema's failure to achieve its strategic goals 
may damage its financial performance. 

Implementation of the business strategy

Sistema implements its strategy via acquisitions, disposals 
and restructuring of assets. New investment opportunities 
come with various risks, including failure to find relevant 
targets or their not being available for acquisition, failure 
to conduct sufficient or appropriate due diligence of the 
target company's operations and/or financial situation, 
and potential overvaluation of/overpayment for assets. 
These risks can also affect Sistema's financial performance.

The acquisition of assets may increase pressure on the 
Corporation's cash position and make it necessary to 
obtain external funding. 

Delays in the implementation of investment deals or failure 
to close them may hamper the achievement of Sistema's 
strategic goals and negatively influence the Corporation's 
results, financial position and investment appeal. 

Sistema may struggle with building an efficient system for 
managing and controlling new assets. The top risks in this 
area include:  

 „ inability to efficiently integrate the operating assets and 

personnel of the acquired company

 „ inability to establish and integrate necessary control 
mechanisms, including those related to logistics and 
distribution

Management and key personnel

The implementation of Sistema's strategy in large 
part depends on the effort and professionalism of its 
management team. Failure to hire a sufficiently competent 
and motivated management team may jeopardise 
Sistema's business, performance, financial position and 
development prospects.

The development of Sistema Group companies depends 
on numerous factors, including the receipt of necessary 
permits from state authorities, sufficient demand from 
consumers, the successful development of technologies, 
efficient risk and cost management and the timing of R&D 
completion and market launches of new products and 
services. Difficulties arising in any of these areas may have 
a detrimental effect on the development of Sistema Group 
companies and the Corporation's financial figures.

 „ conflicts between shareholders

 „ hostility and/or unwillingness to cooperate on the part of 
the management and personnel of the acquired asset

 „ loss of customers after the acquisition

If any of the above risks materialise, the relevant asset may 
lose part of its value and/or worsen Sistema's financial 
performance. 

When disposing of its assets, the Corporation may face the 
following risks: 

 „ delays in closing or failure to close a deal due to inability to 

obtain corporate or governmental approvals

 „ valuation errors

The Corporation's financial performance depends on 
the ability of Sistema Group companies to generate cash 
flows needed to service its financial liabilities, including 
the repayment of debt and interest, and to make other 
investment activities in the future. Such cash-generation 
capacity may be constrained due to regulatory, tax or any 
other barriers, which may have an adverse effect on the 
Corporation's financial position and liquidity.

Cash flows from portfolio companies may be insufficient 
to finance all of the Corporation's investments scheduled 
for a particular period. This may create a need to obtain 
additional external funding and increase the debt burden 
of the Corporation, which, in turn, would put downward 
pressure on credit ratings across the Group. A downgrading 
of a credit rating may increase the cost of debt servicing, 
make new borrowings more expensive or inaccessible 
and, in some cases, trigger loan acceleration. The risk of 
deterioration or withdrawal of the Corporation's credit 
rating correlates with reputation and liquidity risks. 
The Corporation's current debt level also constrains its 
borrowing capacity.

Uncertainty of estimates in reporting

Loan covenants

In implementing the Company's accounting policy, 
management is required to make assumptions, estimates 
and judgements with respect to the book value of assets 
and liabilities that cannot be reliably valued on the basis of 
other sources. Estimates and their underlying assumptions 
are formed on the basis of past experience and other 
factors that are deemed relevant in specific circumstances. 
The actual results may differ from these valuations, 
which may have a material adverse effect on the Group's 
financial performance. 

Estimates and assumptions are regularly reviewed. Any 
change in such estimates is recognised in such period in 
which the estimate is revised if such change influences only 
this period, or also applies to future periods if such change 
influences both the current and future periods.

Loan and debt securities agreements signed by the 
Corporation and companies across the Group contain 
certain restrictive covenants that limit their capacity 
to borrow further funds, collateralise or sell assets and 
enter into transactions with affiliates. They may also 
restrict certain aspects of Sistema's operations, such as 
the financing of capital expenses, or limit its capacity to 
repay debt and service other liabilities. Any breach of 
covenants, however inadvertent, may entitle the creditors 
of the Corporation and/or its portfolio companies to call 
in on their loans, which poses a threat to the Corporation's 
financial performance.

 „ assuming excessive obligations towards the buyer

Licences and permits

Privatised companies

 „ loss of synergies with other assets within the portfolio 

If one or several of such risks materialise, the Corporation 
may lose some of its potential profit and thus see poorer 
financial performance.

The operations of Sistema Group's companies are 
regulated by different government bodies and agencies 
issuing and renewing licences, approvals, and permits, 
and also depend on applicable laws, regulations, and 
standards. Regulatory authorities to a large extent rely on 
their own judgement when interpreting and implementing 
legal requirements, issuing and extending licences, 
approvals and permits, and monitoring compliance with 
such licences. There is no guarantee that the existing 
licences and permits, including those issued to the Group's 
companies, will be extended, that new licences and permits 
will be issued or that the companies will be able to comply 
with the terms of such licences. There is no guarantee 
either that existing or future licences or permits will not be 
suspended or revoked on whatever grounds. Any of these 
circumstances may have material negative consequences 
for Sistema's business.

The portfolio of Sistema Group contains several privatised 
assets. In the future the Corporation and specific 
companies of the Group may also take part in other 
asset privatisations. Since Russia's privatisation-related 
legislation remains somewhat unclear and inconsistent 
and contradicts other provisions of law (e.g., federal and 
local privatisation norms are in discrepancy), many of 
such privatisations can potentially be contested, however 
selectively, which may have a material negative effect 
on the business, financial situation, performance, or 
development prospects of the Corporation.

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Compliance with applicable laws and regulations

Brand quality and reputation

Developing and maintaining brand awareness for the 
Group's companies is crucial to shaping the public opinion 
about their existing and future products and services. 
Sistema believes that the importance of a company 
brand is growing steadily in highly competitive markets. 
Successful development and improvement of brand 
awareness depends to a great extent on the efficiency 
of marketing and ability to provide quality products and 
services at competitive prices. The effort and money 

invested in brand development may prove greater than the 
incomes they yield, which means potential financial losses 
for the Group's companies. 

Sistema's reputation may suffer from any unethical 
business practices, professional errors, negligence, failure 
to comply with human rights, dissemination of inside 
information and any corruption offence, should any of the 
above take place anywhere within the Group.

In conducting their business, the Corporation and 
companies across Sistema Group are required to 
comply with a number of rules and regulations regarding 
market competition, corporate governance, fraud and 
corruption prevention, conflict of interest management, 
compliance with sanctions, fair treatment of customers, the 
prevention of money laundering and terrorism financing, 
adherence to the information security policy and the 
prevention of illegitimate use of insider information and 
market manipulations. Any failure to comply with these 
requirements may create the risk of legal and regulatory 
sanctions, significant financial losses and reputational 
damage.

Human rights

Moreover, the operations of Sistema and its portfolio 
companies are also regulated by the anti-corruption laws 
of other jurisdictions where they conduct their business or 
where their securities are traded, including Russian law, 
the UK Bribery Act and the US Foreign Corrupt Practices 
Act (FCPA). Any investigation into potential violations of the 
FCPA, UK Bribery Act or other anti-corruption laws of the 
US, the UK or other jurisdictions may negatively affect the 
reputation, business, financial situation and performance 
of Sistema and the companies of Sistema Group.

The Corporation is aware of its responsibility for observing 
human rights, preventing any exertion of undue influence 
on human rights, and eliminating or mitigating the potential 
consequences of such influence should it ever take place. 

In its activities and dealings with suppliers, contractors, 
partners and other stakeholders the Corporation may 
directly or indirectly influence the rights of employees, local 
communities, customers and consumers. Any instance 
of human rights violations would adversely affect the 

Corporation's reputation and lead to court disputes, loss 
of investor, customers or employee trust, or backlash from 
local communities, trade unions and NGOs.
Risks associated with human rights are taken into account 
in the risk management systems of Sistema Group 
companies, with material items regularly reviewed by the 
boards of directors of relevant portfolio companies. For 
more details on the management of human rights risks 
please refer to Sustainability Management.

Digitalisation of business, development of IT and protection of personal data

With digitalisation of businesses (implementation of 
modern IT solutions and systems) and comprehensive 
penetration of the Internet, risks related to cyber security 
and personal data protection are becoming a major 
threat to businesses across Sistema Group. Any inability 
to prevent cyber attacks and unsanctioned access to 
Sistema's networks and data bases may cause, inter 
alia, leaks of personal data and confidential information, 
damage to the assets of the Group's portfolio companies, 
disruptions in production processes, network security 
breaches and costs related to the restoration of IT systems 

Competition

and equipment, which may materially and adversely affect 
the business of Sistema Group. 

Risks associated with the protection of personal data are 
most relevant for assets in telecommunications, online 
services, finance and e-commerce. Sistema's portfolio 
companies implement their own programmes, projects and 
measures that make it possible to reduce the likelihood and 
potential negative consequences of their industry-specific 
risks.

All industries where Sistema operates are exposed to 
competition from other companies. Telecom, electric 
power, retail (including e-commerce), hospitality, private 
healthcare, pharma, banking, high tech, real estate, timber 
and agricultural markets in Russia and elsewhere are highly 

competitive. An inability of any company of the Group to 
compete efficiently may have a material negative effect 
on the business, performance, financial situation and 
development prospects of the Corporation.

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SUSTAINABILITY  
MANAGEMENT

MANAGEMENT SYSTEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

RESPONSIBLE INVESTMENT  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

KEY ESG AREAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

SOCIAL INVESTMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 

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MANAGEMENT SYSTEM

The key responsibilities of the Sustainability and Investor Relations 
Committee include: facilitating the formulation, development and 
implementation of the Corporation's strategy in the area of investor 
relations, dividend policy and sustainability; developing recommendations 
for improving the ESG strategy of the Corporation and its portfolio 
companies; facilitating the transformation of the Corporation's business 
processes based on the principles of sustainable development and 
responsible investment; reviewing the corporate charity strategy.

Other Committees of the Board of Directors also consider certain aspects 
of ESG factors (including corporate governance and ethical business 
conduct) within their respective mandates.

The key principles and approaches of the ESG strategy are communicated 
to the Group companies through their boards of directors, where Sistema 
is represented by its key managers (managing partners). 
In May 2021, Sistema's Board of Directors approved new documents: the 
Human Rights Policy and the Environmental Policy that set out in detail 
the provisions of Sistema's Sustainability Policy and support the ESG 
management system. 

The Human Rights Policy is a voluntary public document that defines 
Sistema's approaches in the area of human rights, including preventing 
any adverse impact on human rights or promotion of such impact, 
eliminating or mitigating the consequences of such impact if it does take 
place, and, if necessary, compensating for damage.
This Environmental Policy contributes to the implementation of the 
guiding corporate responsibility principles set out in Sistema's Corporate 
Governance Code and Sustainability Policy, including the principle of 
respect for the environment. 

Sistema's Board of Directors plays a key 

role in determining the strategic areas of 

the Corporation's sustainability activities 

and overseeing their results. In the middle 

of 2021, Sistema's Board of Directors 

approved the Terms of Reference of the 

Sustainability and Investor Relations 

Committee, which was established 

to replace the Investor Relations and 

Dividend Policy Committee. The new 

Terms of Reference provide for the 

Committee's leading role in setting the 

Corporation's ESG agenda.

For more details please go to: 
https://www.sistema.com/upload/
iblock/9f2/b4c5yd01g4d8i8514c0c4sc78vxhn9be/
ToR_ESG_IR-Committee.pdf 

Human Rights Policy 
https://www.sistema.com/upload/iblock/70d/
tejazhtom0mt8b3eugvucqwkcmvnx03l/
Sistema_Human-Rights-Policy.pdf

Environmental Policy 
https://www.sistema.com/upload/
iblock/3a8/n6ceomgl3p88f4eyoqxr6boqm86ujbeb/
Sistema_Environmental-Policy.pdf

In 2021, Segezha Group approved its Sustainability Strategy 

and Policy and set long-term goals for reducing its impact on 

ecosystems. The document is focused on four key areas: 

 „ innovative forest business 

 „ comfortable living environment in the forest regions of Russia 

 „ climate-oriented forest management and production 

 „ sustainable supply chain.

For more details please go to: 
https://segezha-group.com/upload/iblock/0ec/
aobxzutgrr44dz0lqqacbbmn7lcqnwrf.pdf

The implementation of defined ESG agenda at the 
operational level, communication of these policies to 
investors and public non-financial reporting are the 
responsibilities of the Sustainability Function, which 
reports directly to the Corporation's President. 

The aspects of corporate social responsibility, 
social communications, regional policy and 
charitable activities are supervised by the Corporate 
Communications Function; corporate governance and 
compliance are overseen by the Company Secretary, 
the Corporate Governance & Legal Matters Function 
and the Internal Audit Department; while the HR 
Department is responsible for HR policy. If necessary, 
cross-functional working groups are created in the 
Corporate Centre to develop common approaches 
to managing the key aspects of sustainable 
development.

ESG risk management is part of the corporate risk 
management system. To learn more about ESG risks, 
please go to the Risk Management section. All risks 
associated with human rights are taken into account 
in the risk management systems of Sistema Group 
companies, and related material matters are regularly 
reviewed by their boards of directors. The Corporation 
has zero tolerance for human rights violations across 
its entire value chain and expects its suppliers, 
contractors and partners to ensure the same degree 
of commitment to legal compliance and respect for 
human rights. The Group's companies use accessible 
and properly formalised whistleblowing mechanisms, 
which ensure confidentiality and fair review, protect 
whistleblowers from retaliation, and provide post-
investigation feedback.

In implementing its investment and social programmes, 
Sistema draws upon its extensive corporate expertise, 
strikes synergistic intersectoral partnerships with local 
authorities, academia, civic & non-profit organisations, 
and encourages cooperation between businesses 
across the Group.

Transparency and an ongoing dialogue with 
stakeholders are the basic principles of Sistema's 
activities as a public company. Sistema prepares 
public non-financial reports in accordance with 
recognised international standards and promotes the 
disclosure of material non-financial information by its 
key portfolio companies and funds.

Sistema's responsible 
business principles 

RISK MANAGEMENT

INTEGRITY AND TRANSPARENCY

OBSERVANCE OF HUMAN RIGHTS 

ETHICS, LOYALTY AND HONESTY 
IN RELATIONS WITH PARTNERS, 
COUNTERPARTIES AND STAFF

EMPLOYEE CARE

FOCUSED ALLOCATION OF FINANCIAL 
AND INTELLECTUAL RESOURCES FOR  
THE DEVELOPMENT OF INNOVATION

RESPECT FOR THE ENVIRONMENT

INVESTING PART OF PROFITS IN SOCIALLY 
SIGNIFICANT PROJECTS AND PROGRAMMES

For more details please go to:
https://www.sistema.com/upload/
iblock/0b6/0b6ebeabe7c86c5ccb7f3bb96b76c45c.pdf

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RESPONSIBLE INVESTMENT 

The responsibility of Sistema as 

an investor is in the effective 

management of portfolio assets 

and funds to build value for 

shareholders and a wide range 

of stakeholders in the long term.

The Corporation aims to build 
competitive high-added-value 
businesses that honour the principles 
of social and environmental 
responsibility and contribute to 
the sustainable development of 
their respective industries and 
geographies and to the steady growth 

of socioeconomic and technological 
potential, human and natural capital, 
standards of living and social well-
being. 

of production base, infrastructure and 
technology, related social obligations 
and environmental risks can also be 
considered for specific projects.

Sistema's investment process is 
regulated by internal documents and 
procedures. Potential investment 
projects and investment programmes 
of portfolio companies are subject 
to detailed examination as part of 
Sistema's multi-stage investment 
process. In addition to financial 
analysis and industry analysis 
that underlie decision-making for 
each project, such components as 
management quality, staffing, state 

At the end of 2020, Sistema's strategic 
approach to responsible investment 
was incorporated into a new set of 
investment criteria approved by the 
Board of Directors (that included ESG 
factors for the first time) and into 
the updated corporate governance 
regulations. Sustainable development 
became an integral element of 
Sistema's strategy, carrying weight 
in all investment decisions and asset 
management strategies.

Implementation of responsible investment principles 

WHEN FORMING 

A PORTFOLIO OF ASSETS 

WHEN MANAGING ASSETS 

WHEN DIVESTING ASSETS 

 „ No "sin stocks" and activities that 
are forbidden by local law or 
international standards 

 „ Basic sustainability standards in 
portfolio companies and extra 
requirements for pre-IPO ones

 „ Ensuring the independence and 

reliability of sustainability management 
systems within the company 

 „ Reviewing a company's ESG profile 
when making investment decisions

 „ Engagement with portfolio 

 „ Issuing reference notes and guidelines 

companies via their boards (as per 
established corporate procedures) 
to enhance sustainability 
management and drive ESG 
performance

on sustainability where necessary

Participation in sustainability initiatives 

Sistema’s position in ESG ratings 

CONFIRMED ITS STATUS 

AS A CONSTITUENT  

OF THE INDEX 

constituent since 2016

BB

2021

BB

2020

BB

2019

B

2018

No. 1

BEST SCORE 
AMONG RUSSIAN 
COMPANIES 

in the industry 
group "Diversified 
Financials" 

No. 30

OUT OF 900+ 
COMPANIES 

in the industry 
group "Diversified 
Financials" 

12.1 

2021 
Low ESG risk

15.3

2020

30.9

2019 
High ESG risk

The value of the company has low exposure to the risk 
of significant financial impact caused by ESG factors.

B

Management 

TOP 11
SISTEMA AND MTS MADE IT TO THE TOP 11 OF 66 RUSSIAN COMPANIES 
THAT RECEIVED A REQUEST FROM INVESTORS TO DISCLOSE  
INFORMATION ABOUT CLIMATE CHANGE RISKS 

GROUP A
WHICH COMPRISES 30 COMPANIES 
WITH POSITIVE CHANGES

in the “Responsibility and 
Transparency” index 

TOP 20
IN THE GENERAL RATING  
OF 150+ LARGEST RUSSIAN  
COMPANIES

GROUP A
WHICH COMPRISES 21 COMPANIES WITH 
THE HIGHEST INDIVIDUAL SCORES 

in the “Responsibility and 
Transparency” index 

In 2002, Sistema became a signatory to the UN Global Compact to 

promote shared values and responsible business practices, and, in 

2017, to the Social Charter of the Russian Business, a set of fundamental 

principles of responsible business practices adopted by the Russian 

Union of Industrialists and Entrepreneurs.

In 2021, RAEX-Europe included Segezha Group and Steppe AgroHolding in its ESG ranking of 
Russian companies for the first time. At the end of 2021, MTS ranked 10th, Sistema 17th, Segezha 
Group 49th and Steppe AgroHolding 50th in the general ESG ranking of more than 150 companies 
from more than 20 industries. 

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Sustainability awards 

INTERNATIONAL AWARD FOR ESG REPORTING 
Sistema's public sustainability report was named among the five best in the 
financial and investment sector at ESG Reporting Awards 2021. The Corporation 
was the only Russian finalist in its category.

SURVEY OF THE COMPANIES' CONTRIBUTION 
TO THE NATIONAL PROJECTS 
Sistema received a diploma for best practices in covering the company's 
contribution to the National Projects from the Sustainable Business Development, 
CSR and Volunteering Council of the Russian Chamber of Industry and Commerce.

CHANGE MANAGEMENT. VISIONARIES AWARD
Sistema's case of ESG transformation in approaches to investment and asset 
management ranked 2nd in the category "Economy. Business" at the annual 
Russian award ceremony in the area of sustainable impact in the economy, 
environment and society Change Management. Visionaries. 

CORPORATE GOVERNANCE INDEX

TOP 20
Sistema is among the leaders of disclosure 
of corporate governance 

ESG RANKING OF PUBLIC FINANCIAL COMPANIES 

TOP 3
Sistema is among the top 3 out of 30 leading Russian banks, 
financial organisations and insurance companies 

CORPORATE CHARITY RATING

A
Sistrema is among 
12 participants of the  
2021 Leaders of Corporate 
Charity rating 

A+
MTS is a leader
in the rating 

C+ 
Segezha Group is included 
in the list of companies with 
developing practices 

ESG TRANSPARENCY RATING 

1.98 POINTS
Sistema has the highest 
level of transparency among 
the companies of the 
financial sector 

1.95 POINTS
Information disclosure 
at MTS is close to 
maximum levels 

1.80 POINTS
Segezha Group is the 
only pulp and paper 
company in the rating

ESG RATING OF SUSTAINABLE CORPORATE GOVERNANCE 

A+
Sistema is one of the 
leaders of corporate ESG 
practices in Russia 

A
MTS is demonstrating 
best corporate 
ESG practices 

B+ 
Segezha Group has  
well-developed corporate  
ESG practices 

AK&M SOCIAL PERFORMANCE RANKING

Р Е Й Т И Н Г О В О Е   А Г Е Н Т С Т В О

TOP 3
MTS was ranked 2nd in the 
telecommunications industry 
and among the top 25 Russian 
companies with RUB 100 bn+ 
revenues in 2020 

No. 1
Segezha Group's social 
responsibility ranking  
in the the pulp and paper and 
timber processing industry

TOP 3
Segezha Group made it  
to the top 3 by social efficiency 
in the industry 

ESG REPORTING RATING 
MTS, Segezha Group and Etalon Group were included in the first sustainability 
reporting rating of 61 companies. In October 2021, MTS's ESG reporting rating was 
upgraded to the highest level.

Cooperation with Russia's regions 

In the past year, Sistema signed strategic 

cooperation agreements with several 

entities of Russia (the Vologda, Irkutsk, 
Nizhny Novgorod and Tyumen regions). 

These agreements are aimed at 

promoting a favourable economic and 

social climate in the regions, making 

them attractive for businesses and 

comfortable for local residents and 

tourists. The key areas of cooperation 

include telecommunications, healthcare, 

tourism, construction of residential 
properties and infrastructure, timber 

processing. 

A strategic cooperation agreement between Sistema and the 
government of the Vologda region provides for the establishment of a 
special economic area that will include textile and timber processing 
clusters. Plans for the future include advanced processing of timber and 
manufacturing of new types of products. Development of the textile 
industry envisages expansion of production capacity, creation of a 
comfortable environment for the employees of the clothes manufacturing 
industry and establishment of a textile cluster that will focus on the design 
and making of clothes. 

The cooperation agreement with the Tyumen region also provides for 
development in the timber processing sector. Sistema will share its 
competences in the field of implementation of information systems for 
managing security at various facilities and processing data. Sistema is 
also considering investing in the healthcare sector of the region. 

Under the cooperation agreement with the Irkutsk region the parties aim 
to bring investment, technologies and personnel training systems to the 
region to ensure competitiveness of the forest industry enterprises. In 
addition to supporting the manufacturing sector, Sistema also seeks to 
develop the hospitality and recreation segment in the Irkutsk region. 

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  KEY ESG  AREAS 

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207

KEY ESG  
AREAS 

 „ Access to products,  

services and information

 „ Responsibility for products

 „ Customer experience 

ACCESSIBILITY AND QUALITY

Sistema identified three key  
ESG areas to cultivate through 
investing, with a view to achieving  
a meaningful positive impact 

 „ Human capital

 „ Health and safety

 „ Confidentiality and personal  

data protection

WELL-BEING

 „ Smart homes, cities  

and industries

 „  Operational eco-efficiency

 „ Energy management  
and climate change

SMART ENVIRONMENT

Innovation and digital transformation 

are the focus of the Corporation's 

strategy.

Sistema consistently invests in building intellectual potential: science 
and education, advanced research, tech startups, new developments 
and digitalisation. The Corporation cooperates with innovation support 
institutes, creates its own R&D centres and facilitates the adoption of 
advanced technologies and organisational innovations in its portfolio 
companies. Most of the projects implemented by the Corporation, its 
assets and Sistema Charitable Foundation contribute to solving socially 
important issues at the intersection of the key ESG areas.

Key ESG areas

Accessibility 
and quality

 „ Access to products, services 

and information

 „ Customer experience 

 „ Responsibility for products

Well-being 

 „ Human capital

 „ Health and safety

 „ Confidentiality and personal 

data protection

Smart environment

 „ Smart homes, cities and 

industries

 „  Operational eco-efficiency

 „ Energy management and 

climate change

The Corporation's activities are underpinned by developed corporate governance practices 
and effective cooperation of the Group's companies. 

Corporate 
governance 
and synergies

 „ Business ethics

 „ Human rights and relations 

with stakeholders

 „ Risk management 

 „ Innovation management

 „ Sustainable supply chain 

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SUSTAINABILITY  MANAGEMENT 

  KEY ESG  AREAS 

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209

Examples of key ESG efforts of portfolio companies

Sistema and its portfolio companies contribute 
significantly to the formation of a competitive labour 
and procurement market (including the engagement of 
small and medium-size businesses), the modernisation of 
infrastructure, industry and agriculture, the enhancement 
of the accessibility and safety of products and services, 
the development of the health and education systems and 
the social and environmental well-being of communities 
where they operate.

Given the vast diversity of sectors Sistema invests in, 
sustainability risks and value creation potential vary across 
the Group. Below we provide some of the most illustrative 
examples of the effort’s portfolio companies made in 2021. 
Traditional synergies between assets enabled many cross-
sectional projects.

Recognition of 
achievements 
in customer experience

Accessibility 
for remote 
regions 

 „ MTS won in the category "Best corporate customer experience B2B. Telecom services," 
submitting a case on improvement of CJM1 and EJM2 in 2020. MTS pays substantial 
attention to customers' satisfaction with every product, especially in the corporate 
segment, where innovative services and new technologies appear much earlier than 
in the mass market.

 „ Etalon Group won a record number of awards - seven - in the residential housing 
segment of Urban Awards 2021, a national award that was given for the 13th time. 
Etalon was also named the Developer of the Year and was awarded by the award's 
partner Mitsubishi Electric "For use of cutting-edge technology in construction."

 „ In 2021, MTS carried out over 50 projects for improvement and upgrade of mobile 
communications in its regions of operations. An important task for the reporting 
year was to provide communication and mobile internet to remote residential areas. 
Mobile communications and internet networks were upgraded in the Central, Volga, 
Ural and Siberian federal districts. Over 100 towns and villages in these districts 
received access to internet and mobile communications. MTS also worked to improve 
mobile communication along major transport arteries. 

 „ MTS deployed an NB-IoT network at Russia's Progress research station in Antarctica 
to transmit data from devices of the Arctic and Antarctic Research Institute. The 
trackers, sensors and network sensors will be used to study the movement of glaciers 
and snow cover and to monitor the integrity of snow runways and microclimate in 
residential and work premises. MTS also provided 2G mobile communication at the 
Novolazarevskaya Antarctic research station. Now polar researchers will be able to 
call their families and use messengers, thus remaining in touch with and not being 
isolated from the outside world. 

 „ Ozon expanded its reach last year, expanding in the Siberian market and opening 
its first fulfilment centre in the Novosibirsk region. The new centre has the capacity 
to store up to 4 m SKUs3 and process over 85,000 parcels per day. In addition to its 
eastward expansion, Ozon opened the first fulfilment centre in Russia's westernmost 
region, the Kaliningrad special economic zone. The new centres will enable the 
company to increase the serviced area and the speed of delivery and also to create 
new jobs. 

1  CJM (customer journey map) is a tool for studying customer experience and points of interaction with a brand, product or service provided by a company. 

2  EJM (employee journey map) is a tool for studying experience of an employee or candidate and their interaction with customers or other employees.

3  SKU – stock keeping unit.

Development 
of services 
for business

Development 
of human 
capital

Development 
of healthcare 
services

 „ VisionLabs and the digital construction ecosystem BIMDATA announced start of 

technological partnership. The companies joined efforts to develop a system that 
will enhance control over implementation of construction projects, personnel and 
work progress. Their cooperation is expected to produce a new digital service for the 
construction industry. It will be based on the BIMDATA platform and VisionLab's face 
and object recognition technology.

 „ The AI Centre of MTS signed a cooperation agreement with Plug and Play, a Silicon 
Valley accelerator. This will give Russian startups access to Western investments 
and expertise, while Plug and Play will get access to the Russian market. Under the 
agreement, startups from MTS's accelerator will be able to undergo training at Plug 
and Play and raise funding from its partners across the world.

 „ MTS started an academic programme to teach students of several leading Russian 
tech schools to develop NB-IoT devices. The schools participating in the project 
are the ones where the operator has its NB-IoT network deployed: The Moscow 
Institute of Electronics and Mathematics of the Higher School of Economics, the 
Russian Technological University, the St Petersburg State University of Aerospace 
Instrumentation, the Tomsk State University of Control Systems and Radioelectronics, 
the Ural Federal University and the Northeastern Federal University. The students will 
get access to the necessary equipment to develop energy-saving devices, while the 
teachers are invited to take advice from the company's experts.

 „ Segezha Group's Segezha Pulp and Paper Mill (PPM) and the Northern College, 
a vocational school in the Republic of Karelia, launched a programme for the 
development of the college and upgrade of its facilities in 2021-2025. The programme 
was developed under the previously signed agreement on cooperation in training 
personnel for Segezha PPM. The funds allocated by the company during the five 
years of the programme will go towards upgrading the facilities and creating a 
comfortable study environment. The Northern College, in turn, will train students in 
occupations required by the mill. In 2021, Segezha PPM allocated about RUB 2 m for 
the development of the college.

 „ MTS and the Cardiology Research Institute of Tomsk National Research Medical 
Centre of the Russian Academy of Sciences announced a strategic partnership 
in digital healthcare. The parties intend to cooperate in the development and 
implementation of digital solutions, IT tools and services for the medical, research 
and educational activities of the cardiology centre. The agreement envisages 
experimental and clinical testing of these solutions at the Cardiology Research 
Institute. 

 „ MTS and representatives of the Vologda region's healthcare department and 

Vologda city clinic No 3 signed an agreement on launch of a pilot project for remote 
blood pressure monitoring, MTS 120/80. The system makes it easier to monitor patients 
with cardiovascular diseases. It enables doctors to check on patients remotely, which 
is especially relevant during lockdowns caused by the COVID-19 pandemic. 

 „ Medsi continues introducing digital solutions at its clinics. Last year, it introduced 
the MUSE information system and the Onconet remote monitoring system. Both 
services aim at improving the quality of telemedicine, reducing the number of errors 
in diagnosing and simplifying communications between doctors and patients. They 
also make it possible for doctors to exchange information within the chain of clinics. 
At present, about 20 Medsi clinics are connected to MUSE, with the remaining clinics 
across the country expected to join next year.

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SUSTAINABILITY  MANAGEMENT 

  KEY ESG  AREAS 

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211

Development 
of healthcare 
services

Improving quality 
of life in regions 
of operations

 „ In 2021, Medsi opened several specialised clinics for various diseases. In cooperation 
with the best clinics and experts of Israel, the United States and Australia, it opened 
the International Melanoma Centre in Moscow as part of Medsi's International 
Oncology Centre. It brings together the best competences and expertise of the 
parties and offers patients a comprehensive checkup for skin growths that takes just 
one day. 

 „ On the basis of the same International Oncology Centre, Medsi opened a centre for 

breast diagnostics, the Quick Help Clinic. One of its advantages is that a patient with 
suspected cancer may receive a doctor's opinion and referral for treatment on the 
day of appointment. 

 „ During the workshop "Breast Cancer: Patient's Journey Today. Secondary 
Lymphostasis," the centre organised Russia's first ever live streaming of 
transplantation of lymph nodes for treating lymphostasis during breast cancer. The 
demonstration of the technique thus became available to oncologists from remote 
regions of the country. 

 „ In autumn 2021, Medsi opened an Ophthalmology Centre with a surgery department 
in Moscow. The centre will provide multi-specialty care for a wide range of vision 
disorders. Its daily capacity is about 50 patients, and its cutting-edge equipment will 
make it possible to perform some 13,000 surgeries a year.

 „ Specialised or multi-specialty centres are being opened on the basis of Medsi's 

clinicodiagnostic centres across the country. Notably, an outpatient cancer centre 
opened in Shchyolkovo, the Moscow region, which offers free consultation and 
treatment to any resident of the region. In Perm and Izhevsk, Medsi opened the 
regions' first centres for prevention of strokes and heart attacks. The company plans 
to later use them as centres for outpatient cancer treatment. In Moscow, Medsi 
opened five multi-specialty local clinics last year, the capacity of each being about 
80,000 patients a year. 

 „ MTS began developing a 5G network in larger cities of Russia. In mid-2021, the 

operator launched 19 pilot 5G zones in the most popular areas of Moscow. In addition 
to development of wireless communication in 2021, MTS focused on the development 
of products aimed at improving city infrastructure. One of the key solutions was the 
development of smart video surveillance, which helps to ensure security of individual 
apartment blocks and the city in general. In future, video analytics using 5G networks 
may be used to optimise traffic flows in the city, to ensure traffic safety and create a 
safe city environment for pedestrians. 

 „ Etalon Group entered the Kuzbass real estate market. The company will develop 
residential construction projects in Kemerovo and Novokuznetsk. State-of-the-
art comfortable housing will be built in the suburbs of the two cities. In addition to 
Kuzbass, the company began developing projects in Novosibirsk and Omsk, thus 
venturing beyond the Urals. 

 „ Sitronics Group began developing infrastructure for electric cars. After commissioning 

a pilot project for placement of charging stations in Moscow, Sitronics started 
development of such infrastructure in Nizhni Novgorod and Ulyanovsk. Charging 
stations are mostly placed in cities' transport hubs (railway stations, airports, etc.) 

 „ Segezha Group supports the regions where it has industrial assets by investing 
in the development of social and urban infrastructure. One of the key areas in 
the company's sustainability efforts is ensuring comfortable living conditions for 
local population. Last year, the company invested in the development of social 
infrastructure, construction of roads and supply of essential products and services. 
Special attention is paid to supporting local communities in the social and cultural 
sphere and in the areas of healthcare, education and sports. 

Restoration 
of natural 
ecosystems 

Enhancement 
of operating 
eco-efficiency 

 „ Being one of the country's largest logging companies, Segezha Group takes 

reproduction of forest resources very seriously. Its enterprises are working towards 
ensuring that the area of clear cutting is equal to the area of reforestation. 
Reforestation work is performed on all clear-cut plots within three years after the 
end of logging and removal of logged timber. At the time of logging, effort is made 
to preserve undergrowth on logging plots and to mineralise the soil surface. Forest 
crops receive technological and silvicultural care to prevent growth of grass, bush 
and tree weeds, washaway of soil by water, its blowout and squeezing out by frost. 
At each stage of forest use, the company takes into account the transformation of 
animal habitats and the state of water, soil and unique vulnerable landscapes that 
are classified as protective forests. In 2021, the company increased the reforestation 
area by almost 32 % compared to the previous year, to 38,647 ha.

 „ In addition, Segezha Group implements an intensive forest use model which ensures 

forming of sustainable forests, increase of economic effect from improvement 
cutting in young forests and preservation of the forest's biological functions. New 
rules of forest use intensification came into force on 1 January 2021. They were 
developed by the Natural Resources and Ecology Ministry of the Republic of Karelia 
and the St Petersburg Research Institute of Forest Management with Segezha 
Group's involvement. Field studies were performed on the plots leased by the 
company in Karelia. Segezha Group's enterprises in the republic were the first to start 
implementing the new rules. The project's preparatory phase alone took roughly RUB 
365 m in investment.

 „ In 2021, Lesosibirsk Woodworking Plant No 1 and Novoyeniseisky Timber and 

Chemical Plant (both subsidiaries of Segezha Group) released about 300,000 young 
sturgeons and graylings in the Yenisey river as part of an ecological programme for 
reproduction ofbiological water resources and habitats. Next year, Segezha Groups 
plans another release in the Krasnoyarsk region so that surviving fish will produce 
spawn in a few years and replenish the population of Siberian sturgeons.

 „ Steppe AgroHolding has a large-scale project for improvement of environment and 

preservation of soil fertility, which envisages planting of trees in the Rostov region. The 
project provides for plantings on 55 ha of land and will cost the company some RUB 
4.5 m. This is the company's another step in the implementation of the environmental 
part of its ESG strategy. The new project addresses two sustainable development 
goals: climate change and rational use of the ecosystem.

 „ Steppe AgroHolding has received its first I-REC certificate6, which confirms the 
consumption of 100 MWh of electricity from renewable energy sources. One 
of Steppe's dairy farms has transitioned to use of power supplied by a small 
hydropower plant in Bashkortostan. The new experience marks the start of a large-
scale programme that envisages increase of the share of electricity produced by 
renewable energy sources.

 „ Segezha Group has carried out an environmental programme at Segezha Pulp and 
Paper Mill aimed at reducing air emissions, including from lime kilns and surrounding 
machines. The company is moving away from use of fuel oil, replacing it with timber 
processing waste (branches, small trees, bushes, bark, etc.), which is used as fuel in 
the mills' energy cycle. The timber processing enterprises in the Krasnoyarsk and St 
Petersburg regions have completed transition to use of organic fuel. In addition, the 
company is replacing equipment used for timber processing and paper production. 
The new equipment will consume less energy and produce less air emissions. 

1 

I-REC (International Renewable Energy Certificate) - international certificates for renewable energy.

SISTEMA PJSFC  /  ANNUAL REPORT 2021212

SUSTAINABILITY  MANAGEMENT 

  SOCIAL INVESTMENTS

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213

SOCIAL INVESTMENTS

Sistema Charitable Foundation (SCF) is one of the largest charitable foundations in Russia. It was 

established back in 2004 to manage the social activities and projects of Sistema and its portfolio 

companies. SCF invests in education and professional development, supports cultural and 

educational projects, and provides social assistance through the creation of a platform for the 

implementation and promotion of the Corporation's charitable initiatives. In addition to investments 

and support of charitable projects, SCF organises various charitable events and campaigns targeting 

people of various ages and social categories in all regions of Russia. 

In 2021, SCF was able to fully launch its educational IT 
platform of the Lift to the Future. It also established a 
sustainable network of partnerships with experts and 
organisations required for its key projects. 

The Foundation currently has several key programmes: 

The following events were organised as part of the Social 
Environment section:  

 „ Regional festivals Sistema Fest were held in the Republic 

of Altay, Udmurtia, the Kurgan and Kostroma regions. They 
were attended by about 20,000 people in total 

BEST SUSTAINABILITY PRACTICES UN 2021

An array of inspiring cases is appearing around the world that can be 
replicated and scaled up. Having set out to create an SDG Good Practices 
database, a committee of UN experts studied submissions made over 2020-
early 2021 and picked 400 best cases from around the globe.

The Lift to the Future project was named among the SDG Good Practices. 
The programme is designed to pursue four sustainable development goals: 
Quality Education, Decent Work & Economic Growth, Gender Equality, and 
Reduced Inequalities. 

AMONG 

400

BEST CASES FROM 
AROUND THE GLOBE

 „ Lift to the Future - an all-Russian career guidance and 

 „ Over 50 corporate volunteering events were held, with 

training program that promotes career opportunities at 
Sistema Group

500+ employees of Sistema Group involved in volunteering 

Lift to the Future

 „ Culture and Education - launch and development of 
projects to develop and promote inclusive museum 
environment

 „ Social Environment - support of underprivileged groups of 
population, implementation of projects supporting people 
and non-profits, events targeting interaction within 
various groups

 „ Sistema Charity - development and promotion of best 
practices in the area of charity and social protection

In the area of culture and education, SCF introduces 
digital solutions and new approaches that are the most 
efficient way to increase accessibility of culture and art. 
In 2021, SCF supported the Russian Museum in opening its 
first permanent tactile exposition and the first exhibition 
of artists with special mental needs. The launch of this 
project resulted in creation of five virtual guides on the 
Russian Culture Ministry's platform Artefact, which were 
used by over 1.3 m online visitors; and about 100,000 people 
participated in the Cultural Weekend offline events.

 „ SCF offers support for war veterans to strengthen 

connection between generations and preserve memory 
about the country's history

 „ In support of sports and a healthy lifestyle, Sistema 
organised a charitable race, #ZaLes (#ForForest in 
Russian), in the Rostov region, during which participants 
planted about 3,250 oaks and ash-trees

Sistema Charity is one of the key focus areas of SCF. In 
2021, SCF organised a grant contest, Sistema for a Good 
Cause, and received 69 initiatives with an aggregate 
budget of over RUB 12 m. Employees from 11 Sistema Group 
companies from 23 regions of Russia participated in the 
competition, submitting projects aimed at preserving 
cultural and historical heritage, child rearing, development 
of comfortable city infrastructure, animal protection and 
support of sports.

› 100 THSD 

PEOPLE PARTICIPATED IN 
THE CULTURAL WEEKEND 
OFFLINE EVENTS

› 50  

CORPORATE 
VOLUNTEERING 
EVENTS WERE HELD

› 500 

EMPLOYEES OF SISTEMA 
GROUP INVOLVED IN 
VOLUNTEERING 

23 

REGIONS OF RUSSIA 
PARTICIPATED IN THE 
CHARITY COMPETITION

Lift to the Future is a flagship educational programme of Sistema 

Charitable Foundation. It was launched in 2020 and since then has 

attracted about 235,000 participants. About 70 educational materials 

were issued, and hundreds of young professionals and students received 

help with finding internships or first jobs. 

235 THSD

PARTICIPANTS TOOK PART IN 
EDUCATIONAL PROGRAMME 

In 2021, an IT platform was launched to attract new users. 
This made it possible to assess the demand for developed 
products and determine focus areas for attracting new 
users. 

In 2021, the Lift to the Future programme proved to be 
effective in the achievement of the set targets and was 
greatly sought after by users and partners, creating 
prerequisites for making it an open platform.

After a full-scale launch of the platform and based on 
the feedback received from the target audience, SCF 
analysed the key aspects of the project and the opinions of 
stakeholders, which enabled it to formulate the key areas 
of project development. 

The main objective for 2022 is to transform the process and 
increase the value of user engagement with the platform. 

The Lift to the Future programme acts as a consolidator 
of SCF's key projects, making it possible to create a 
comprehensive educational and social programme across 
the regions where the Corporation operates. 

 „ Development of online education oriented towards 

comprehensive personal development

 „ Expansion of the platform's focus to include 

metadisciplinary skills and competences in sustainable 
development, which will later help to train highly sought 
professionals

 „ Development of a programme of internships and 

employment at the Corporation

SISTEMA PJSFC  /  ANNUAL REPORT 2021214

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215

ANNEXES

SISTEMA PJSFC  /  ANNUAL REPORT 2021SISTEMA.RU

217

216

ANNEXES 

  SOCIAL INVESTMENTS

ANNEX 1. 

LIST OF TRANSACTIONS CARRIED OUT BY SISTEMA PJSFC IN THE REPORTING YEAR  

THAT ARE RECOGNISED AS MAJOR TRANSACTIONS UNDER THE FEDERAL LAW

During 2021, Sistema PJSFC did not carry out any transactions that are recognised as major 
transactions according to the Federal Law "On Joint-Stock Companies" or other transactions 
subject to the major transactions approval procedure pursuant to the Company's Charter.

ANNEX 2  

LIST OF TRANSACTIONS CARRIED OUT BY SISTEMA PJSFC  

IN THE REPORTING YEAR THAT ARE RECOGNISED AS RELATED PARTY TRANSACTIONS  

UNDER THE FEDERAL LAW "ON JOINT-STOCK COMPANIES".

All of the transactions performed by Sistema PJSFC in 2021 that qualify as related party 
transactions according to the Federal Law "On Joint-Stock Companies" were endorsed or 
approved by the Corporation's Board of Directors.

NO OF BOARD  
MINUTES, DATE OF  
BOARD RESOLUTION, 
DATE OF TRANSACTION

No

MATERIAL TERMS OF TRANSACTION

SUBJECT OF TRANSACTION

COUNTERPARTIES

TRANSACTION VALUE

12–20, 18/12/2020, 
02/02/2021

12–20, 18/12/2020, 
02/02/2021

Signing of an agreement providing 
for indemnification of members of 
Sistema's Board of Directors against 
legal and other expenses and losses

Signing of an agreement providing 
for indemnification of members of 
Sistema's Board of Directors against 
legal and other expenses and losses

Sistema Finance S.A., 
A. Chubais

RUB 1,963,000,000.00

Sistema Finance S.A.,  
E. Schneider

RUB 1,963,000,000.00

01–21, 29/01/2021, 
02/03/2021

Contribution of cash funds  
to the property of LLC Sistema 
Telecom Assets

LLC Sistema  
Telecom Assets

RUB 4,000,000,000.00

12–20, 18/12/2020, 
12/02/2021

Contribution of an equity stake in LLC 
ITS to the property of LLC Aeromax

LLC Aeromax

RUB 3,012,851,000.00

01–21, 29/01/2021, 
02/03/2021

Contribution of cash funds to the 
property of LLC Sistema Telecom 
Assets

LLC Sistema Telecom 
Assets

RUB 3,800,000,000.00

12–20, 18/12/2020, 
10/03/2021

Granting an interest-bearing loan  
to LLC Sistema Telecom Assets

LLC Sistema Telecom 
Assets

RUB 3,065,700,000.00

01–21, 29/01/2021, 
02/03/2021

Contribution of cash funds  
to the property of LLC Sistema 
Telecom Assets

LLC Sistema  
Telecom Assets

RUB 4,300,000,000.00

1

2

3

4

5

6

7

8

03–21, 19/03/2021, 
30/03/2021

Signing an agreement on divestment 
of up to 34,000,000 shares in PJSC 
MTS in favour of LLC Bastion

LLC Sistema Telecom 
Assets, Sistema 
Finance S.A., LLC 
Bastion

RUB 7,700,000,000.00

V. Evtushenkov

RELATED PARTY,  
GROUNDS FOR
RECOGNITION  
AS RELATED PARTY

V. Evtushenkov,
F. Evtushenkov,
A. Chubais

V. Evtushenkov,
F. Evtushenkov,
E. Schneider

V. Evtushenkov,
F. Evtushenkov,
S. Shishkin

V. Evtushenkov,
F. Evtushenkov

V. Evtushenkov,
F. Evtushenkov,
S. Shishkin

V. Evtushenkov,
F. Evtushenkov,
S. Shishkin

V. Evtushenkov,
F. Evtushenkov,
S. Shishkin

NO OF BOARD  
MINUTES, DATE OF  
BOARD RESOLUTION, 
DATE OF TRANSACTION

MATERIAL TERMS OF TRANSACTION

SUBJECT OF TRANSACTION

COUNTERPARTIES

TRANSACTION VALUE

01–21, 29/01/2021, 
02/03/2021

Contribution of cash funds  
to the property of LLC Sistema  
Telecom Assets

LLC Sistema  
Telecom Assets

RUB 3,300,000,000.00

No

9

10

12–21, 02/11/2021, 
15/03/2021

Divestment of 122,196 shares  
in JSC Business Nedvizhimost  
in favour of JSC Mosdachtrest

JSC Mosdachtrest

RUB 6,231,996,000.00

11

12

13

14

15

16

17

18

19

05–21, 09/04/2021, 
20/04/2021

Contribution of cash funds  
to the property of LLC Sistema  
Telecom Assets

05–21, 09/04/2021, 
20/04/2021

Contribution of cash funds  
to the property of LLC Sistema  
Telecom Assets

05–21, 09/04/2021, 
20/04/2021

Contribution of cash funds  
to the property of LLC Sistema  
Telecom Assets

LLC Sistema  
Telecom Assets

LLC Sistema  
Telecom Assets

LLC Sistema  
Telecom Assets

1
RUB 5,100,000,000.00 

1
RUB 4,800,000,000.00 

1
RUB 4,700,000,000.00 

05-21, 09/04/2021, 
23/06/2021

Divestment of 21,025,725,000  
shares in JSC RTI in favour of LLC ITS

LLC ITS

RUB 1.00

12–21, 02/11/2021, 
29/11/2021

Contribution of cash funds  
to the property of LLC Cosmos  
Hotel Group

LLC Cosmos  
Hotel Group

RUB 201,000,000.00 

13–21, 19/11/2021, 
30/11/2021

Contribution of cash funds  
to the property of LLC Aeromax

LLC Aeromax

RUB 1,047,032,356.00 

13–21, 19/11/2021, 
14/12/2021

Acquisition of an equity stake  
in LLC MC Kamchatka Project

LLC Sistema  
Telecom Assets

RUB 3,124,000,000.00 

14–21, 08/12/2021, 
10/12/2021

Contribution of cash funds  
to the property of LLC Sistema  
Telecom Assets

LLC Sistema  
Telecom Assets

RUB 6,500,000,000.00 

15–21, 17/12/2021, 
23/12/2021

Acquisition of 148,533,000 shares  
in PJSC Segezha Group

LLC Sistema  
Telecom Assets

RUB 1,199,998,107.00

20

15–21, 17/12/2021, 
31/12/2021

21

15–21, 17/12/2021, 
31/12/2021

Signing of an agreement providing 
for indemnification of members of 
Sistema's Board of Directors against 
legal and other expenses and losses

Sistema Finance 
Holding S.A.,  
Y. Kuzminov

Signing of an agreement providing 
for indemnification of members of 
Sistema's Board of Directors against 
legal and other expenses and losses

Sistema Finance 
Holding S.A.,  
A. Shokhin

RUB 1,931,540,000.00

RUB 1,931,540,000.00

RELATED PARTY,  
GROUNDS FOR
RECOGNITION  
AS RELATED PARTY

V. Evtushenkov,
F. Evtushenkov,
S. Shishkin

V. Evtushenkov,
F. Evtushenkov,
S. Shishkin

V. Evtushenkov2,
F. Evtushenkov3,
4 
S. Shishkin 

V. Evtushenkov2,
F. Evtushenkov3,
4 
S. Shishkin 

V. Evtushenkov2,
F. Evtushenkov3,
4 
S. Shishkin 

V. Evtushenkov,
F. Evtushenkov

V. Evtushenkov,
F. Evtushenkov,
A. Kolokolnikov

V. Evtushenkov,
F. Evtushenkov,
A. Zasursky

V. Evtushenkov,
F. Evtushenkov,
S. Shishkin

V. Evtushenkov,
F. Evtushenkov,
S. Shishkin

V. Evtushenkov,
F. Evtushenkov,
S. Shishkin

V. Evtushenkov,
F. Evtushenkov,
Y. Kuzminov

V. Evtushenkov,
F. Evtushenkov,
A. Shokhin

1 

Interrelated transactions the aggregate amount of which totalled 2.4 % of the book value of Sistema's assets according to its financial reports as of the last reporting date 
preceding such transactions.

2  The controlling person and a member of a governance body of Sistema PJSFC and the controlling person of LLC Sistema Telecom Assets. Shareholding in Sistema PJSFC 
and the stake owned in Sistema PJSFC as of the date of interrelated transactions: 59.2105 %. Shareholding in LLC Sistema Telecom Assets as of the date of interrelated 
transactions: 0 %. Stake owned in LLC Sistema Telecom Assets as of the date of interrelated transactions: not applicable.

3  A member of a governance body of Sistema PJSFC and a close relative of the controlling person of LLC Sistema Telecom Assets. Shareholding in Sistema PJSFC and the 
stake owned in Sistema PJSFC as of the date of interrelated transactions: 5.2125 %. Shareholding in LLC Sistema Telecom Assets as of the date of interrelated transactions: 
0 %. Stake owned in LLC Sistema Telecom Assets as of the date of interrelated transactions: not applicable.

4  A member of governance bodies of Sistema PJSFC and LLC Sistema Telecom Assets. Shareholding in Sistema PJSFC and the stake owned in Sistema PJSFC as of the date of 
interrelated transactions: 0.0806 %. Shareholding in LLC Sistema Telecom Assets as of the date of interrelated transactions: 0 %. Stake owned in LLC Sistema Telecom Assets 
as of the date of interrelated transactions: not applicable.

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ANNEX 3 

REPORT ON COMPLIANCE WITH THE CORPORATE GOVERNANCE CODE 

RECOMMENDED BY THE BANK OF RUSSIA

SISTEMA.RU

219

In the opinion of Sistema’s Board of Directors, the Corporation complies with the principles and 
guidelines of the Corporate Governance Code recommended by the Bank of Russia (hereinafter, 
"the Code") with such reservations as are mentioned herein below.

When assessing Sistema’s corporate governance practices for consistency with the Code’s 
recommendations, the Board looked at both formal and actual adherence to the principles 
and recommendations contained in the Code by the Corporation and its officers, including the 
general achievement of corporate governance standards stipulated in the Code through both 
conventional and alternative mechanisms.

No

CORPORATE GOVERNANCE PRINCIPLE

CRITERIA FOR ASSESSMENT

COMPLIANCE STATUS

NOTES

I. SHAREHOLDER RIGHTS AND EQUALITY IN THEIR EXERCISE

1.1.

1.1.1.

The company must ensure an equal and fair treatment of all shareholders as regards their rights  
to participate in corporate governance.

The company must create for its shareholders 
the most favourable conditions for participation 
in the general meeting, for making informed 
decisions as regards the general meeting’s 
agenda items, coordinating their actions, and 
expressing their opinions on matters under 
consideration.

1. The company offers a variety of means of communication with the company, such 
as a hotline, e-mail, and an online forum, providing shareholders ample opportunity 
to express their opinions and submit queries about the agenda in the run-up to the 
general meeting.

The above communication means were organised and made available to the 
shareholders before each meeting held throughout the reporting period.

Observed

The Corporation specifies an e-mail address (osa@sistema.ru) to which the shareholders are invited to send their 
opinions or questions with regard to the General Meeting, including its agenda, in each meeting's convocation notice.

1.1.2. The Company must use such procedures for 

notifying shareholders of the upcoming general 
meeting and for furnishing them with related 
materials so as to enable the shareholders to be 
well prepared for the meeting.

1.1.3. During preparation for the general meeting and 
during the meeting itself, the company must 
enable shareholders to promptly and easily 
receive information about the meeting and 
related materials, put questions to executive 
bodies and members of the company’s board of 
directors, and communicate with each other.

1.1.4. The company must enable shareholders to 

request the convocation of general meetings, 
nominate candidates to the company's 
governance bodies, and propose items to be put 
on each meeting's agenda.

1. Throughout the reporting period, the Company published on the corporate website 
notices of all upcoming shareholder meetings no later than 30 days prior to the date of 
each such meeting, unless a longer notice period is provided by law.

Observed

Pursuant to Sistema's Charter, a notice of each general meeting of shareholders specifying the date, time and venue 
of the meeting and documents required for admission is published on the Company's website (www.sistema.ru/www.
sistema.com) no later than 30 days prior to each such meeting.

2. Each such notice specified the documents required to be produced by shareholders 
to gain access to the meeting's venue.

3. The shareholders are provided access to information about persons having 
proposed agenda items and/or nominees to the board of directors and the audit 
review commission (if the Company's charter provides for such a commission to be 
established).

1. Throughout the reporting period, the shareholders were provided ample opportunity 
to put questions to the members of the Corporation's executive bodies and board of 
directors both before and during the general meetings.

2. The collective opinion of the board of directors (as well as dissenting opinions entered 
in the minutes, if any) on each agenda item of shareholders' meetings held in the 
reporting period was properly specified in the relevant proxy materials.

3. Prior to each general meeting held throughout the reporting period, the company 
provided eligible shareholders with lists of persons entitled to participate in such meeting 
on the same date as it itself obtained such lists.

1. According to the Company's charter, shareholders are entitled to propose items to be 
put on the agenda of each annual meeting of shareholders at least within 60 days after 
the end of the related calendar year.

2. Throughout the reporting period, the company rejected no proposal of agenda items, 
nor nominee to its governance bodies, on grounds of any misprint or other immaterial 
shortcoming or error.

Each meeting notice also specifies the documents that shareholders need to produce to be granted access to meeting 
materials (documents) contained in the Corporation's office, and if the meeting is convened in physical form, the 
documents required for access to the meeting's venue.

Explanatory notes or other relevant materials on each particular agenda item specify the initiator of such item. Wherever 
such agenda item mentions any nominee to the company's governance bodies, the related documents also specify his/
her nominator.

Observed

In the course of preparations for each Annual General Meeting, the shareholders are able to receive answers to their 
questions sent to a special email address (osa@sistema.ru) indicated in the notice of the general meeting. Shareholders 
participating in a physical general meeting may put questions to the members of executive bodies, the board of directors, 
the management board, and the President, each of whom is also present at such meeting. 

The opinion of the Board of Directors on the agenda items of the General Meeting is reported in the explanatory note for 
each such agenda item.

Pursuant to the Terms of Reference of the General Meeting of Shareholders, shareholders have the right to receive the list 
of persons entitled to participate in the upcoming general meeting, for which purpose they are invited to contact Sistema's 
Corporate Secretary.

Observed

According to Sistema's Charter, shareholders are entitled to propose items to be put on the upcoming meeting's agenda 
within 100 days after the end of each financial year.

Should a shareholder’s proposal contain a material shortcoming or error, the Corporation must inform such shareholder 
about such shortcoming or error in sufficient time for it to be eliminated before the Board of Directors approves the general 
meeting’s agenda and the list of nominees to the Corporation's governance and control bodies.

1.1.5. The company must enable shareholders to 

exercise their voting rights in such manner as they 
consider easiest and most convenient.

1. The Charter allows filling out electronic ballot forms on the Corporation's website whose 
address is required to be specified in the notice of each general meeting.

Observed

Pursuant to Sistema's Charter, shareholders are also entitled to vote at the General Meeting electronically in accordance 
with such procedures as are determined by the Board of Directors of the Company, including but not limited to sending 
completed ballots to an e-mail address and/or by completing an electronic ballot form on a website, in each case as 
approved by the Board of Directors.

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COMPLIANCE STATUS

NOTES

1.1.6. The general meeting of shareholders must be 

conducted in a manner providing all attendees an 
equal opportunity to express their opinions and 
ask questions.

1. Each physical meeting of shareholders held throughout the reporting period afforded 
ample time for the delivery and discussion of reports on all agenda items and provided 
an opportunity for each shareholder to express their opinion and ask any questions they 
might have.

2. The Company invited candidates to its governance and control bodies and took all 
necessary steps to assure their attendance of the general meetings of shareholders 
where their nominations were put to the vote. Such candidates to governance and 
control bodies were in fact present at the general meeting of shareholders and at the 
disposal of all shareholders for any questions whatsoever.

3. Sistema's President, the chief officer in charge of financial accounting, and the chair 
and other members of the audit committee were also at the disposal of all shareholders 
for any questions whatsoever at every general meeting throughout the reporting period.

4. Throughout the reporting period, the company used telecommunication technologies 
to provide shareholders with remote access to general meetings, except where the board 
of directors had passed a well-substantiated resolution that no such telecommunication 
means were available or reasonably required to be provided.

1.2.

The company must provide all shareholders equal and fair opportunities to share in the company’s net income via dividends.

1.2.1. The Company must develop and implement a 

transparent and clear mechanism for determining 
the amount of dividends due and distributing 
them.

1.2.2. The Company approves no dividend distribution 

that, although being in no breach of statutory 
restrictions, is economically impractical and/
or conducive to misconceptions about the 
company's performance.

1. The Corporation's Dividend Policy is approved by the Board of Directors and disclosed 
on the Corporation's official website.

2. Where the dividend policy of the company providing a consolidated financial 
statement relies on its performance figures to determine the amount of dividends to be 
distributed, such consolidated metrics are required to be set out in such dividend policy.

3. The proxy materials of the meeting scheduled to review the distribution of dividends 
provided rationale for the proposed net income distribution, including dividends and 
business needs, and its assessment in light of consistency with the company's adopted 
dividends policy, with clarifications and economic considerations as regards the partial 
retention of profit for business needs.

1. Over and above statutory restrictions, the Corporation's Dividend Policy details the 
specific financial and economic circumstances that are to be viewed as grounds for 
suspending dividend payments.

Observed

The Corporation had no physical meetings of shareholders in the reporting period.

Sistema's shareholders are invited to use an e-voting system available on the website of the Corporation's registrar, JSC 
Reyestr. Shareholders are also given the opportunity to vote remotely, provided that the relevant depository furnishes the 
technical means for such voting.

In preparation for a general meeting of shareholders organised in absentee ballot form, the Board of Directors decided 
to conduct a live stream for shareholders on the final date of the period afforded for voting. The live stream included 
management reporting on annual performance results and answering shareholder questions.

Observed

The Company's Board of Directors adopted a Dividend Policy, which is available on the company's website.

The financial metrics used for determining the amount of dividends to be distributed are in accordance with consolidated 
financial IFRS reports.

Where the General Meeting of shareholders is invited to vote on the amount of dividends to be distributed, the related proxy 
materials include an explanatory note setting out in sufficient detail the Board's approach to the quantification of such 
dividends.

Observed

The Dividend Policy stipulates that dividends are to be suspended if there are no retained earnings.

1.2.3. The company may not allow the deterioration  

of any dividend rights of its existing shareholders.

1. No action of the Corporation taken throughout the reporting period may compromise 
the dividend rights of any existing shareholder.

Observed

The Corporation is the issuer of only one type of ordinary shares. Holders of global depositary receipts are entitled to 
dividends on a par with holders of ordinary shares.

1.2.4. The company must aim to avoid providing 

shareholders with any other types of income 
distributions other than dividends and disposal 
value distributions.

1. Throughout the reporting period, the Corporation used no other means of profit 
(income) distribution (e.g., transfer pricing, fictitious and/or overpriced services, or loans) 
to any persons controlling the Corporation other than dividends.

1.3.

The corporate governance system and practices are required to ensure an equal footing  
for all shareholders that own shares of the same category (type), including minority and foreign  
shareholders, and their equal treatment by the Company.

In the reporting period, the Corporation took no action that would compromise the dividend rights of the holders of any 
ordinary shares and/or global depositary receipts.

Observed

The board-approved Code of Ethics makes those in charge of transactions also responsible for the timely notification of 
the Board of any and all conflicts of interest that may arise in relation to such transactions.

Throughout the reporting period, the Corporation's controlling shareholder received no income from it in the form of 
transfer pricing, payments for any services, or loans.

1.3.1. The Company has created proper conditions 
for the fair treatment of each shareholder by 
the company's governance bodies and the 
controlling persons and established proper 
barriers to any abuse on the part of large 
shareholders to the detriment of minorities.

1.3.2. The Company takes no action that causes or may 

cause any artificial redistribution of controlling 
rights.

1. Throughout the reporting period, no person controlling the Company abused the rights 
of any of its shareholders. There either was no conflict of interest between the Company's 
controlling persons and shareholders, or, should such conflict have arisen, the Board of 
Directors properly attended to them.

Observed

The Corporation has taken every step necessary to prevent any shareholders’ actions intended to harm other shareholders 
or the Corporation as well as any other abuse of shareholder rights.

There were no recorded conflicts between the Corporation’s shareholders in the reporting period.

1. Either there are no quasi-treasury shares, or such shares are not admitted to voting 
throughout the reporting period.

Observed

In the reporting period, no quasi-treasures shares were used for voting at the General Meeting of shareholders.

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CRITERIA FOR ASSESSMENT

COMPLIANCE STATUS

NOTES

1.4.

1.4.

The Company must provide its shareholders with reliable and efficient ways to register their title  
to the shares, and the ability to dispose of them in a free and unencumbered manner.

The Company must provide its shareholders with 
reliable and efficient ways to register their title to 
the shares, and the ability to dispose of them in a 
free and unencumbered manner.

1. The technologies used for and the terms and conditions of services provided are 
consistent with the needs of the company and its shareholders and conducive to the 
recording and exercise of shareholders' rights in the most efficient way possible.

Observed

The Corporation uses the services of one of Russia's largest registrars with streamlined and reliable technology enabling 
the recording and exercise of shareholders' rights in the most efficient way possible. The Corporation cooperates with the 
registrar to update information about shareholders contained in the shareholder register.

II. BOARD OF DIRECTORS

2.1.

The board of directors is in charge of strategic stewardship of the company. It also determines  
the main principles for and approaches to organising the company’s risk control and internal control  
systems, controls the work of its executive bodies, and performs other key functions.

2.1.1. The board of directors is accountable for decisions 
relating to the appointment and dismissal of 
executives and the election and dissolution of 
executive bodies, including on grounds of their 
poor or inappropriate performance. The board 
of directors is also required to ensure that the 
company’s executive bodies comply with the 
adopted development strategy and adhere to a 
course of action consistent with the company's 
line of activity.

2.1.2. The board of directors must set the main long-
term guiding principles for the company’s 
business, assess and approve the key 
performance indicators and the main business 
goals of the company, and evaluate and approve 
strategies and business plans for the core 
businesses of the Company.

2.1.3. The board of directors must determine the 

principles of and approaches to organising the 
risk management and internal control systems 
within the company.

1. The powers of the board of directors to appoint and dismiss members of executive 
bodies and determine the terms of their employment agreements are set out in the 
charter.

Observed

The Charter of Sistema PJSFC stipulates that Board matters include the appointment and dismissal of the President, 
the election and dismissal of members of the Management Board, and the approval of the terms of employment 
agreements signed with the President and members of the Management Board.

2. In the reporting period, the Nominations Committee reviewed the members of 
executive bodies for competence, skills, and experience in light of the current and 
anticipated needs of the Company as determined in the Company's adopted strategy.

3. The board of directors reviewed a report (reports) from the CEO and the collective 
executive body (if any) regarding performance on the Company's strategy in the 
reporting period.

1. In the reporting period, the board of directors reviewed matters relating to the 
implementation status and updates of the strategy, the approval of the company’s 
financial plan (budget) and criteria and indicators (including interim ones) regarding the 
implementation of the company’s strategy and business plans.

The Nomination, Remuneration and Corporate Governance Committee of the Board discusses management succession 
matters at least once every year as part of the overall corporate HR policy report. 

The Board of Directors reviews the President's report on performance on the Corporation's strategy at least once every 
year.

Observed

The Board of Directors controls and supports the formulation and execution of the Corporation's strategy at each stage, 
evaluates its progress and feasibility, and adjusts it as necessary.

The strategy and business plans of the Corporation approved by the Board of Directors contain clear criteria, most of which 
are quantity indices, and use interim control metrics.

The Board of Directors approves the Corporation's budget on an annual basis.

At least once a year, the Board of Directors reviews the Corporation’s strategy and assesses its implementation status and 
whether it needs updating.

1. The principles of and approaches to the organisation of risk management and internal 
control systems within the company are determined by the board of directors and set out 
in the company's internal regulations governing risk management and internal control.

Observed

According to Sistema's Charter, the approval of risk management principles within the Corporation is a Board matter. The 
Corporation also has specific internal regulations in place that govern corporate risk management and internal control 
policies.

2. In the reporting period, the board of directors approved (revised) the Corporation's 
acceptable risk level (risk appetite), or the Audit Committee and (or) the Risk Committee (if 
any) discussed a proposal to have the Company's risk appetite reviewed by the board of 
directors

2.1.4. The board of directors must determine the 

company’s policy with regard to the remuneration 
and (or) reimbursement of expenses to Board 
members, executive bodies and other key 
executives of the company.

1. The company has a board-approved policy (policies) in place governing the 
remuneration and reimbursement of expenses (compensations) to the members of 
the board of directors, the Company's executive bodies or other key employees of the 
Company.

2. In the reporting period, the board of directors reviewed matters related to the said 
policy.

2.1.5. The board of directors must play a key role in 

preventing, identifying and settling internal 
conflicts between the company’s governance 
bodies, shareholders and employees.

1. The board of directors plays a key role in preventing, identifying and settling internal 
conflicts.

2. The company has adopted a system of measures for identifying transactions that 
involve conflicts of interest and resolving such conflicts.

The board of directors reviews and approves the corporate risk management report at least once every year.

Observed

The General Meeting of shareholders of the Corporation approved the Policy on remuneration and compensations payable 
to members of the Corporation’s Board of Directors.

The Board of Directors approved a corporate HR management strategy and regulations governing the remuneration of the 
employees of Sistema PJSFC.

The Board of Directors also approved rules governing the reimbursement of expenses to the Corporation's senior executives.

The Board of Directors reviews agenda items related to remuneration and compensations at least once every year.

Observed

The Board of Directors takes all necessary steps to prevent and settle internal conflicts.

The Corporation regularly collects information about the related and affiliated persons of the members of its Board of 
Directors and executive bodies. Pursuant to the corporate Code of Ethics, the Corporation uses a regular practice of ethics 
assessment where managers that are involved in any transactions whatsoever fill in declaration forms designed to identify 
potential conflicts of interest. The declarations are then filed with the corporate Internal Audit Department that checks them 
for signs of conflicts of interest.

Any person having any potential conflicting interest in any related party transaction has a duty to abstain from decision-
making (voting) on such transaction.

The Corporation has a system of disciplinary measures in place as a means to ensure employees' compliance with 
corporate rules for the resolution of conflicts of interest.

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COMPLIANCE STATUS

NOTES

2.1.6. The board of directors must play a key role in 

securing corporate transparency, timely and full 
information disclosures, and unhindered access to 
corporate files.

1. The company's internal regulations detail the executive roles that are in charge of the 
implementation of the corporate information policy.

Observed

The Board of Directors approved a Regulation on Information Policy.

The responsibility to control compliance with said Regulation lies with the Corporate Secretary who reports to the board 
of directors.

2.1.7. The board of directors must control corporate 

governance practices and play a key role in the 
company's major corporate actions.

1. In the reporting period, the board of directors reviewed the findings of a self-
assessment and (or) an external assessment of the company's corporate governance 
practices.

Observed

The Nomination, Remuneration and Corporate Governance Committee relies on annual governance assessment findings to 
formulate specific proposals on how to enhance governance practices, which proposals are then elevated to the board of 
directors for final approval.

2.2.

The board of directors is responsible to the company's shareholders.

2.2.1. Any information about board actions is duly 
disclosed and available to shareholders.

1. The company’s annual report for the reporting period provides board and committee 
attendance statistics on each member.

2. The annual report contains information on the main findings of the assessment (self-
assessment) of board performance quality in the reporting period.

2.2.2. The board chair must be accessible to the 

company’s shareholders for communications.

1. The company has a transparent procedure in place where shareholders can submit 
their queries/petitions to the board chair (or senior independent director, if any) and 
receive feedback.

2.3.

The board of directors must be an efficient and professional governance body capable of exercising objective  
independent judgement and passing decisions that represent the interests of the company and its shareholders.

The Board of Directors reviews matters related to governance practices at least once every year.

Observed

The Annual Report and the Corporation’s website (www.sistema.ru/www.sistema.com) disclose information about the 
number of meetings of the Board of Directors and its Committees held in the past year, specifying the forms of such 
meetings and Board members’ attendance.

The main findings of the performance assessments of the Board and of executive bodies are disclosed in the corporate 
Annual Report.

Observed

Shareholders can put questions to the Chairman of the Board of Directors regarding any board matter whatsoever and 
communicate their own position (opinion) on such matter through the Corporate Secretary.

2.3.1. Only those possessing impeccable business and 
personal reputation as well as the expertise, skills 
and experience relevant for decision-making 
with regard to board matters and the efficient 
fulfilment of other board functions may be elected 
to the board of directors.

2.3.2. The election of board members must be a 

transparent procedure where shareholders have 
ample opportunity to inform themselves about 
the candidates so as to form an opinion on their 
personal and professional qualities.

2.3.3. The composition of the board of directors must 
be well balanced in terms of qualifications, 
experience, expertise and business qualities, with 
all board members trusted by shareholders.

2.3.4. The board of directors must consist of as 

many members as are reasonably required for 
maximum efficiency of all board actions, including 
establishing and running board committees, and 
for affording all substantial minority shareholders 
ample opportunity to have a candidate they vote 
for elected to the board.

1. In the reporting period, the board of directors (or its nomination committee) assessed 
candidates to the board in light of their expertise, skills, business reputation, freedom 
from conflicts of interest, etc.

Observed

The Board’s Nomination, Remuneration and Corporate Governance Committee assesses all candidates nominated to the 
Board of Directors in light of their independence and potential contribution to the work of the Board of Directors.

Sufficient professional experience, business reputation and freedom from conflicts of interest are important criteria of such 
assessment.

1. Throughout the reporting period, before each general meeting where shareholders 
were to vote on any candidates to the board, the corporation had provided 
shareholders with biographies of all such candidates, the findings of any assessments 
(whether performed by the board itself or its nomination committee) of their expertise, 
experience and skills in light of consistency with the company's current and future 
needs, and information as to their independence according to recommendations 
102–107 of the Code and as to whether they have provided their written consent to be 
so elected to the board.

1. In the reporting period, the board of directors duly analysed which qualifications, 
experience and skills it needs and identified requisite "skill sets" for the short and 
longer term.

Observed

The biographies of candidates to the Board of Directors, recommendations of the Board’s Nomination, Remuneration and 
Corporate Governance Committee with regard to voting on such candidates, and information as to whether they meet the 
requisite independence criteria and whether each nominee has agreed in writing to be elected to the board are contained 
in the proxy materials of all meetings where shareholders are invited to elect any board members.

The status of the newly elected members of the Board of Directors (including whether or not they are independent) is then to 
be validated at the first board meeting following each such election. 

Observed

The annual assessments of the Board of Directors involve the evaluation of the available expertise and its consistency with 
corporate needs.

1. Within the reporting period, the board of directors looked into the number of board 
members in light of the company's needs and the shareholders' interests.

Observed

The annual assessments of the Board of Directors involve the assessment whether the number of its members is consistent 
with the corporate needs.

2.4.

The board of directors must have a sufficient number of independent directors.

1. In the reporting period, all independent board members met all the independence 
criteria set out in recommendations 102-107 of the Code or were recognised as 
independent by resolution of the board of directors.

Observed

All board members whom the Corporation recognised to be independent throughout the reporting period met the 
recommended independence criteria contained in the Corporate Governance Code and the Listing Rules of Moscow 
Exchange or were recognised to be independent by resolution of the board of directors.

2.4.1.

It is recommended that independent member 
status be granted to persons possessing sufficient 
professionalism, experience and independence to 
form independent opinions and exercise objective 
and responsible judgement free from any 
influence from the company's executive bodies, 
groups of shareholders or other stakeholders. 
It should be noted that a candidate is not 
normally considered to be independent if he/
she is affiliated with the company, its material 
shareholder, material counterparty or competitor 
or with the state.

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NOTES

2.4.2.

It is recommended that the company assess all 
candidates to the board in light of consistency 
with independence criteria and regularly 
review incumbent board members that have 
independent status for whether they continue  
to meet such independence criteria on a 
substance-over-form basis.

1. In the reporting period, the board of directors (or its nomination committee) formed an 
opinion about the independence of each candidate to the board and presented it to 
shareholders.

2. In the reporting period, the board of directors (or its nomination committee) performed 
at least one evaluation of the independence status of its incumbent board members 
(post-election).

3. The company has proper regulations in place setting out the specific steps to be 
taken by board members (including board notification procedures) should they cease to 
be independent for any reason whatsoever.

Observed

The Nomination, Remuneration and Corporate Governance Committee of the Board of Directors (hereinafter, “the 
Committee”) issues an opinion on the independence of all nominees to the Board of Directors.

At the first meeting of the Board of Directors following the General Meeting of shareholders where such new Board of 
Directors was elected, the Board of Directors confirms the independent status granted to its members.

The Committee also performs regular evaluations of incumbent board members for whether they continue to meet 
independence criteria.

When elected to the Board, Board members undertake in writing to notify the Corporation of any circumstances that may 
affect their ability to exercise independent judgement on any board matters whatsoever.

2.4.3.

Independent directors must make up at least  
one-third of the board at any time.

2.4.4.

Independent directors must play a key role in 
preventing internal conflicts and in material 
corporate actions.

1. Independent directors make up at least one-third of the board at any time.

Observed

As of the end of the reporting period, half (6 out of 12) of the Corporation's board members were independent.

1. Throughout the reporting period, independent directors (in no conflict of interest with 
the Corporation) performed preliminary assessments of all material corporate actions 
potentially conducive to conflicts of interest, with all findings duly reported to the board 
of directors.

Observed

Independent directors routinely perform a preliminary assessment of potential actions and resolutions of the 
Corporation that might lead to conflicts as they prepare for each meeting of the Board or Board Committees. This 
includes the Audit, Finance and Risk Committee pre-approving all related party transactions.

Opinions of Board members are incorporated in each meeting's materials.

2.5.

The board chair must facilitate the discharge of the board's functions in the most efficient way possible.

2.5.1.

It is recommended that the board either elect 
an independent director as its chair or elect 
one of its independent members to be the "lead 
independent director" in charge of coordinating 
the activities of the independent directors and 
liaising with the board chair on their behalf.

1. The board chair is an independent director, or a lead independent director is elected 
from among independent directors.

Partially observed

The role of the Board Chairman is set out in the Terms of Reference of the Board of Directors of Sistema PJSFC that was 
approved by the General Meeting of shareholders. 

2. The role, rights and duties of the board chair (and, if applicable, of the lead 
independent director) are duly set out in the company’s internal regulations.

The Terms of Reference also define the role of the Deputy Chair of the Board, who, together with the Corporate Secretary, is 
put in charge of organising communications between independent directors and the board chair.

Each independent director is afforded ample opportunity to communicate to the board and its chair his or her personal 
opinion on any agenda item. With that in mind, the Corporation as a whole and the Board of Directors in particular have 
yet to reach a consensus on whether the Board needs a formal lead/senior independent director and a hierarchy of 
independent board members. The Board of Directors and its Nomination, Remuneration and Corporate Governance 
Committee intend to get back to this matter as soon as there occurs a significant change in the board composition and 
new independent directors appear.

2.5.2. The board chair must ensure that board meetings 

are constructive, invite and encourage an open 
discussion of all items on the agenda, and control 
the execution of previously issued resolutions.

2.5.3. The board chair must ensure that board members 

receive in good time the complete information 
required for decision-making on each agenda 
item.

1. The performance of the board chair is assessed along with the overall board 
performance over a particular reporting period.

Observed

The annual assessments of the Board of Directors involve the evaluation of the efficiency of interactions between Board 
members and the Board Chairman.

1. The board chair's duty of providing full and timely information to all board members is 
set out in the company's internal regulations.

Observed

Pursuant to the Board Regulations, the Board Chairman ensures that board members receive in good time the complete 
information required for decision-making on each agenda item.

2.6. Members of the board must act reasonably and in good faith and protect the interests of the company  

and its shareholders in reliance on sufficient information and with due care and diligence.

2.6.1. The term "act reasonably and in good faith" 

means decision-making on the basis of the entire 
available information, with no conflict of interest 
involved, and all shareholders of the company 
being treated equally, with exposure to risks no 
greater than standard business risks.

2.6.2. The rights and obligations of board members must 
be clearly formulated and recorded in internal 
regulations.

2.6.3. Board members must be afforded sufficient time 

to perform their duties.

1. The company’s internal regulations stipulate that a board member is required to notify 
the board of any conflicts of interest they might have in respect of any item on the 
agenda of a board or committee meeting before a discussion of such item commences.

Observed

The Terms of Reference of the Board of Directors and the corporate Code of Ethics stipulate that board members are 
required to notify the Corporation of any conflicts of interest that have or may have arisen and abstain from voting on any 
matters where they have such a conflict of interest.

2. The company’s internal regulations stipulate that a board member may not vote on any 
agenda item where he/she has a conflict of interest.

The Board of Directors is entitled to retain external independent experts for the examination of draft resolutions at the 
Corporation’s expense.

3. The company has a procedure in place that allows the board of directors to receive 
professional advice on board matters at the expense of the company.

1. The company has an internal document in place that clearly defines the rights and 
duties of board members.

1. The (self-)assessment of the board's performance conducted in the reporting period 
must involve an analysis of personal attendance discipline and whether the time 
provided for the directors' work is actually sufficient for performing their duties in due 
and thorough manner.

2. Internal regulations put board members under an obligation of notifying the board of 
their intention to join or having joined the governance bodies of any further organisations 
(other than those controlled by the company). 

Observed

Observed

The rights and duties of Board members are recorded in the Charter, the Terms of Reference of the Board of Directors, and 
the Board Regulation.

The annual assessments of the board performance involve the evaluation of the organisation and attendance of board 
meetings.

When nominated to the Board, candidates fill in special questionnaires as set out in the Terms of Reference of the Board 
of Directors, where they are required to specify all organisations where they sit or intend to sit on governance bodies. The 
board members have a duty to notify the Corporate Secretary in writing of any changes occurring since they last filled in 
that questionnaire.

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2.6.4. All members of the board of directors must 
be granted equal access to the company's 
documents and information. New entrants to 
the board must receive sufficient information 
about the company and its board of directors as 
promptly as is reasonably practicable.

1. The company’s internal documents stipulate that board members have the right to 
get access to, and executive bodies are required to provide them with, any information 
and documents they reasonably need for performing their duties with respect to the 
company and its subsidiaries.

2. The company has a formal induction programme in place where new entrants to the 
board receive requisite information.

2.7.

Board meetings must be organised and prepared for in a way conducive to maximum possible performance efficiency.

Observed

Sistema’s Board members are able to promptly receive answers to their queries and any information they may require either 
directly from executive management or through the Corporate Secretary. The employees’ duty to provide such information is 
set out in the internal regulations.

The Corporate Secretary duly informs new entrants to the Board of its work practices in accordance with Board Regulations.

2.7.1.

2.7.2.

It is recommended that the corporation determine 
the appropriate frequency of board meetings, due 
account being taken of the company's business 
scale and specific tasks and challenges it faces in 
a particular period of time.

It is recommended that the company formulate a 
specific procedure to be relied on when preparing 
for and conducting board meetings and make 
sure it is duly set out in internal regulations. 
Among other things, such procedure must ensure 
that board members are given ample time to 
prepare for each meeting.

2.7.3. The holding form of each meeting must be 

determined based on the importance of agenda 
items to be discussed, with the more important 
matters to be discussed face-to-face whenever 
possible.

2.7.4.

It is recommended that decisions on the most 
essential aspects of the company’s business are 
made by a qualified majority or a simple majority 
of votes of all the elected Board members.

1. The board of directors held at least six meetings in the reporting year.

Observed

Meetings of the Board of Directors are held at least six times a year in accordance with an approved work plan.

The board had 16 meetings in the reporting period.

1. The company has an internal regulation in place that sets out a specific procedure 
to be relied on when preparing for and conducting board meetings. The regulation 
states, inter alia, that board members must receive at least a five days' notice of each 
meeting.

2. Every board member absent from the physical venue of each board meeting held 
throughout the reporting period was provided with ample opportunity to take part in 
the discussion of all agenda items and vote on each of them remotely (by means of a 
conference call or video conferencing). 

1. The company’s charter or internal regulations stipulate that the board should 
attempt to discuss the more important agenda items (including those described in 
recommendation 168 of the Code) at physical (face-to-face) meetings.

Observed

The Terms of Reference of the Board of Directors and the Board Regulations set out the specific procedures and timelines for 
preparing and holding Board meetings.

Board members have permanent access to the work plan of the Board of Directors. All information for Board meetings is 
made available on the board data portal (to which all board members have permanent access) at least 10 days before 
each board meeting.

Every member of the board is given an opportunity to participate in board meetings through video conferencing.

Observed

All scheduled board meetings are held in person. Remote meeting formats are used primarily for the discussion of urgent 
matters.

The Board Regulation stipulates that the board should at all times attempt to discuss the more important agenda items in 
person.

1. The company’s charter stipulates that resolutions on the most important items, 
including those set out in recommendation 170 of the Code, require a qualified majority of 
at least three-fourths of votes given or a simple majority of all elected Board members.

Partially observed

Pursuant to the Charter, any decisions regarding any increase in the shareholder (charter) capital, the issuance of any 
specific type of securities, or the approval of any material or related party transaction require applying special voting rules.

2.8.

The board of directors must establish committees for previewing matters pertaining to essential business aspects.

2.8.1.

It is recommended that the board set up an audit 
committee composed of independent directors 
for previewing reports and matters related to the 
control of the company's financial and business 
activities.

1. The board of directors set up an audit committee consisting only of independent 
directors.

2. The company's bylaws set out the audit committee's objectives, including those 
contained in recommendation 172 of the Code.

3. At least one member of the audit committee, who is an independent director, has 
experience and expertise in preparing, analysing, evaluating, and auditing statutory 
(financial) accounts.

4. The audit committee met at least once per quarter throughout the reporting period.

Resolutions on any other agenda items require a simple majority of votes.

Independent directors who regularly attended the meetings made up half of the Board of Directors of Sistema PJSFC in 
the reporting period. The Board of Directors will revisit this matter if and when there is a material modification in the board 
composition.

Partially observed

The Corporation established an Audit, Finance and Risk Committee of the Board of Directors (hereinafter, “the Committee”) 
and adopted its Terms of Reference. The Committee's objectives as recorded in the Terms of Reference are consistent with 
the recommendations contained in the Corporate Governance Code.

Independent directors constituted the majority of the Committee members (4 out of 5) throughout the reporting period. 
The committee chair possessed vast experience and expertise in preparing, analysing, evaluating, and auditing statutory 
(financial) accounts.

Sistema aims to include independent directors in all Committees to ensure that they are actively involved in discussing 
business aspects of most import for the Corporation. The average independent director of the Board sits on three 
committees, which adds up to a relatively high workload. With independent directors having reasonable limitations as to 
how much time they have available to responsibly discharge their duties to the Corporation, and it being understood that 
corporate matters require careful consideration involving a diversity of viewpoints, the Corporation was not reasonably 
able to put more independent directors on the Committee and make it an independent-only governance body with no loss 
in discussion quality.

In 2021, the Committee met 20 times.

2.8.2. It is recommended that the board set up 
a remuneration committee composed of 
independent directors and chaired by an 
independent director other than the board chair 
for previewing remuneration-related reports 
and matters aiming to create an efficient and 
transparent incentive system.

1. The board of directors set up a remuneration committee consisting only of independent 
directors.

Observed

The Corporation established a Nomination, Remuneration and Corporate Governance Committee of the Board of Directors 
(hereinafter, “the Committee”) and adopted its Terms of Reference. The Committee's objectives as recorded in the Terms of 
Reference are consistent with the recommendations contained in the Corporate Governance Code.

2. The remuneration committee is chaired by an independent director other than the 
board chair.

3. The company's bylaws set out the remuneration committee's objectives, including 
those contained in recommendation 180 of the Code, as well as triggers for reviewing the 
company's remuneration policies with regard to board members, executive bodies, and 
other key management personnel.

All members of the Committee were independent directors throughout the reporting period.

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2.8.3. It is recommended that the board set up 
a nomination (HR etc.) committee where 
independent directors make up the majority 
for previewing reports and matters related to 
workforce/succession planning as well as the 
board's composition and performance.

2.8.4. It is recommended that the company also set up 
other board committees (e.g., strategy, corporate 
governance, ethics, risk management, budgeting, 
HSE committees etc.) as it deems relevant in light of 
its business scale and exposure to risk.

2.8.5. It is recommended that the composition of 

each board committee allow for an all-round 
consideration of each agenda item, involving a 
reasonable diversity of opinion.

1. The board of directors set up a nomination committee (or a differently titled committee 
overseeing such objectives as are set out in recommendation 186 of the Code) where 
independent directors make up the majority.

Observed

The Corporation established a Nomination, Remuneration and Corporate Governance Committee of the Board of Directors 
(hereinafter, “the Committee”) and adopted its Terms of Reference. The Committee's objectives as recorded in the Terms of 
Reference are consistent with the recommendations contained in the Corporate Governance Code.

2. The company's bylaws set out the nomination committee's objectives (or objectives of 
a differently titled committee overseeing nomination matters), including those contained 
in recommendation 186 of the Code.

3. The nomination committee liaised with the company's shareholders (including minor 
ones) encouraging nominations to the company's board throughout the reporting period 
either on its own or collectively with other board committees or relevant departments 
within the company, aiming to elect the next board of directors that would best meet the 
company's goals and objectives.

1. The board of directors discussed the board structure in light of consistency with the 
company's business scale and nature, goals, needs, and risks at least once throughout 
the reporting period. Additional committees were either set up or found unnecessary.

11. The audit, remuneration, and nomination committees (or differently titled committees 
with similar functions) were chaired by independent directors throughout the reporting 
period.

2. The company’s internal regulations (policies) include provisions that stipulate that 
persons who are not permanent members of the audit, nomination and remuneration 
committees may nonetheless attend them if invited by the chair of such committee.

The Committee routinely liaises with minority shareholders seeking nominations to the next Board of Directors.

All members of the Committee were independent directors throughout the reporting period.

Observed

The Board establishes board committees in accordance with corporate goals and objectives at least once every year, at 
the first meeting after each new board is elected. 

Partially observed

Each board committee consisted of at least 4 board members throughout the reporting period.

The Audit, Finance and Risk Committee, the Nomination, Remuneration and Corporate Governance Committee, and the 
Ethics and Control Committee were chaired by independent directors. Two of the board committees to which no strict 
regulatory recommendations apply (the Strategy Committee and the Ethics and Control Committee) were chaired by non-
executive directors.

Sistema aims to include independent directors in all Committees to ensure that they are actively involved in discussing 
business aspects of most import for the Corporation. The average independent director of the Board sits on three 
committees, which adds up to a relatively high workload. With independent directors having reasonable limitations as to 
how much time they have available to responsibly discharge their duties to the Corporation, and it being understood that 
corporate matters require careful consideration involving a diversity of viewpoints, the Corporation was not reasonably 
able to have every board committee chaired by an independent director.

The Corporation chose not to restrict the maximum number of committees a board member may sit on as this heavily 
depends on the specific time schedules and capabilities of each individual board member. The Corporation believes that 
such personalised approach is most conducive to the efficient organisation of the board's work.

Although the Terms of Reference of specific committees currently contain no indication that directors who are not 
permanent members of the Audit, Finance and Risk Committee or the Nomination, Remuneration and Corporate 
Governance Committee may attend their meetings if invited by their chairs, we will make sure to incorporate such clauses 
the next time these regulations are revised. Although not formally documented, the principle is observed in practice.

2.8.6. Committee chairs must regularly report on their 

respective committees' performance to the board 
and its chair.

1. In the reporting period, committee chairs regularly reported to the board on their 
respective committees' performance.

Observed

Committee chairs regularly inform the board chair of their respective committees' performance.

All of the committees make annual performance reports to the Board of Directors.

2.9.

The board of directors must arrange for regular performance reviews of the board of directors,  
its committees, and its specific members.

2.9.1. Performance reviews must be aimed at evaluating 

the efficiency of the board of directors, its 
committees and members of the board of 
directors, analysing whether their performance is 
adequate for the company’s development needs, 
and identifying vulnerabilities and ways to step up 
performance.

1. The company's internal regulations set out specific procedures for the (self-) 
assessment of board performance.

2. The (self-) assessment of board performance conducted in the reporting period 
specifically looked at the performance of each committee, each board member, and the 
entire board as a whole. 

3. The findings of such assessment were duly reviewed at an in-person board meeting.

Observed

Performance reviews are a mandatory regular practice pursuant to the Terms of Reference of the Board of Directors.

The board assessment procedure used by the Corporation is a product of many years of practice and specifically looks at 
the performance of the board (including how well it is organised) and its committees. 

The criteria used to assess the performance of the Board of Directors focus on their professional and personal qualities, 
independence, teamwork, personal involvement, and other factors that generally have a bearing on board performance.

Each year's assessment findings are reviewed at the last in-person board meeting preceding each general meeting of 
shareholders.

The Nomination, Remuneration and Corporate Governance Committee relies on these findings to formulate suggestions as 
to how to improve board and committee performance.

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2.92. Performance reviews of the board of directors, its 

committees and members must be conducted 
at least once every year. It is recommended that 
a third party (consultant) be retained to perform 
an independent assessment of the board’s 
performance at least once every three years.

III. CORPORATE SECRETARY

1. The company retained a third party (consultant) to conduct an independent 
assessment of the board's performance at least once in the last three reporting periods.

Observed

Performance reviews of the Board of Directors and its Committees are performed annually. This year's external assessment 
was done by a consortium of EY and Nestor Advisors Ltd.

3.1.

The corporate secretary has the duty of arranging efficient day-to-day interactions with shareholders,  
coordinating the company’s activities aimed at protecting shareholder rights and interests, and facilitating  
the efficient work of the board of directors.

3.1.1. The corporate secretary must possess the 

requisite expertise, experience and qualifications 
for the execution of his/her professional duties, 
have an impeccable reputation, and be generally 
trusted by shareholders.

3.1.2. The corporate secretary must be sufficiently 
independent from the company’s executive 
bodies and have the requisite powers and 
resources to exercise his/her professional duties.

1. The company's website and annual report detail the corporate secretary's biography 
(including age, education, qualifications, and experience), as well as previous 
employment record for at least the past five years.

Observed

The Board of Directors adopted a Terms of Reference of the Corporate Secretary of the Corporation. The Terms of Reference 
specify the requirements applying to the Corporate Secretary in accordance with the Corporate Governance Code. The 
Terms of Reference are available on the corporate website.

1. The company adopted a Terms of Reference of the Corporate Secretary, which is 
publicly available.

2. The board of directors appoints and dismisses the corporate secretary and reviews 
any matters related to his/her remuneration.

3. The company's internal regulations determine that the corporate secretary is entitled 
to request and receive any documents and information about the company from its 
governance bodies, departments, and employees.

The Corporate Secretary's details were disclosed in the 2020 Annual Report released in 2021.

Observed

The Corporate Secretary reports directly to the Board of Directors and is appointed and dismissed by the Board of Directors.

The Board of Directors adopted a Terms of Reference of the Corporate Secretary detailing the requirements for 
being eligible for appointment as Corporate Secretary, the procedure for his/her appointment and dismissal, his/her 
accountability and procedures for interacting with corporate governance bodies and departments, and his/her functions, 
rights, duties, remuneration terms, and responsibilities. The Terms of Reference are available on the corporate website and 
clearly state that the Corporate Secretary is entitled to request and receive any documents and information about the 
company from its governance bodies, departments, and employees.

IV. REMUNERATION OF THE BOARD OF DIRECTORS, EXECUTIVE BODIES, AND KEY MANAGEMENT PERSONNEL

The amount of remuneration provided by the company should be sufficient for engaging, motivating  
and retaining employees possessing the necessary competencies and qualifications. Any and all remuneration  
payable to board members, the members of executive bodies, and key management personnel must  
be in accordance with the corporate remuneration policy.

4.1.

4.1.1.

It is recommended that the company remunerate 
board members, the members of executive 
bodies, and other key management personnel in 
a manner that adequately motivates them to be 
efficient and enables the company to engage 
and retain highly competent senior personnel, 
while avoiding unjustified overexpenditure and 
disproportionate pay gaps with the company's 
non-executive employees.

4.1.2. The company’s remuneration policy must be 

developed by the remuneration committee and 
approved by the company’s board of directors. 
It is the duty of the board of directors to control 
compliance with, review and revise the corporate 
remuneration policy with support from the 
remuneration committee.

4.1.3. The company’s remuneration policy must set 
out transparent mechanisms for determining 
the amount of remuneration payable to the 
board members, executive bodies and other key 
management personnel and detail any other 
payments and benefits they might be entitled to.

4.1.4.

It is recommended that the company develop 
an expense reimbursement policy specifying 
types of costs to be reimbursed and expense 
caps applying to board members, the members 
of executive bodies, and other key management 
personnel. The expense reimbursement policy 
may be incorporated in the general remuneration 
policy.

1. The amount of the remuneration of board members, the members of executive bodies, 
and other key management personnel is determined in reliance on relevant benchmarks 
from among peer companies.

Observed

The Company's HR department regularly furnishes the Nomination, Remuneration and Corporate Governance Committee 
with the properly obtained findings of key management pay studies conducted across a variety of Russian and 
international companies comparable to the Corporation. The Committee relies on these findings to finalise the incentive 
system and determine the total remuneration amounts payable to specific key employees.

1. Within the reporting period, the remuneration committee reviewed the remuneration 
policy (policies) and its (their) implementation practice, evaluated it (them) for efficiency 
and transparency, and issued related recommendations to the board (where necessary) 
on how best to modify them.

The Committee also conducts regular benchmarking analyses of board remuneration systems operating in companies 
comparable to the Corporation.

Observed

The Corporation’s remuneration policy is developed by the Nomination, Remuneration and Corporate Governance 
Committee and approved by the Board of Directors.

The Board of Directors adopted a suite of regulations governing the remuneration and LTI principles that apply to the 
members of executive bodies and other management personnel.

The Nomination, Remuneration and Corporate Governance Committee reviews corporate remuneration system status 
reports at least once every year and issues related recommendations to the Board as necessary.

1. The company’s remuneration policy sets out transparent mechanisms for determining 
the amount of remuneration payable to the board members, executive bodies and other 
key management personnel and details any other payments and benefits they might be 
entitled to.

Observed

The Corporation’s internal regulations detail the procedures to follow to determine the amount of relevant remuneration 
and all of its specific components as well as any expense compensations.

Any decisions as regards the amount of remuneration to be paid to any person are taken independently from such 
person and are not discussed with him/her.

1. The remuneration policy (policies) or other internal documents detail the rules for board 
members, the members of executive bodies, and other key management personnel to 
follow to have their costs and expenses reimbursed.

Observed

According to the Corporation’s internal regulations, compensation is due only for expenses incurred by the members of 
corporate governance bodies and other employees in the course of the discharge of their professional duties on behalf of 
the company, and only within strict pre-determined cap amounts.

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4.2.

The board remuneration system must be designed so as to align the directors' financial interests  
with the longer-term interests of shareholders.

4.2.1.

It is preferable that board members receive a 
fixed remuneration amount for their work on 
the board. Per-meeting forms of remuneration 
are undesirable, as are any short-term and 
supplementary incentive mechanisms.

1. Any remuneration paid to the board members throughout the reporting period was in 
accordance with the company's adopted remuneration policy.

2. Throughout the reporting period, board members received no short-term or 
supplementary rewards linked to the company's performance, nor any rewards for 
attending any particular board or committee meetings.

1. If the company’s remuneration policy provides for any shares to be allocated to board 
members, it must also detail clear rules that apply to their owners, aiming to encourage 
long-term holding behaviour.

4.2.2. Although the long-term ownership of shares in 

the company is most conducive to the alignment 
of director interests with those of shareholders, it 
is recommended that companies avoid tying the 
vesting of title to any shares to any performance 
triggers or involving board members in any option 
plans.

4.2.3.

It is inadvisable to allow additional remuneration 
or compensation to be paid to any board member 
should their contract be terminated on an early 
basis on grounds of any change of control or any 
other ground.

Partially observed

All types of remuneration payable to board members are in accordance with the Policy on remuneration and 
compensations payable to members of the Board of Directors. The main form of remuneration payable to the Board of 
Directors according to such Policy is fixed remuneration.

Board members are also entitled to supplementary share awards linked to the achievement of the Corporation's overall 
investment goals. Although the amounts of such supplementary awards are also fixed, they may only be triggered by 
positive corporate stock price performance throughout the reporting year. The Corporation is planning to revisit the existing 
board remuneration principles in 2022.

Partially observed

A certain portion of remuneration payable to the Board members (additional remuneration) is in the form of shares. Board 
members are encouraged to hold on to their shares in the long term and tend to keep them at least as long as they remain 
on the board. The Corporation immediately discloses information on any transactions made by any Board members that 
involve Sistema's shares or any derivatives where Sistema shares are used as underlying assets, which also stimulates long-
term ownership and contains the use of risk hedging strategies.

Having considered different ways to institute this principle and taking into account the variety of jurisdictions where Board 
members reside, the Corporation currently sees no legitimate grounds or methods to restrict the Board members' rights to 
hold and dispose of shares in the Corporation.

1. The company practices no supplementary payments or compensations in case of an 
early termination of any board member's duties on grounds of any change of control or 
any other ground.

Observed

No bylaw provides for any supplementary payments or compensations due to board members in case of an early 
termination of any board member's duties on grounds of any change of control or any other ground.

4.3.

The remuneration system applying to the members of executive bodies and other key management  
personnel must involve a variable component tied to the company's performance results and personal  
contributions made toward them.

4.3.1. The total remuneration paid to the members of 

executive bodies and other key management 
personnel must rely on a reasonable and justified 
balance of fixed and variable (performance- and 
contribution-dependent) components.

4.3.2.

It is recommended that listed companies 
adopt a long-term incentive scheme where the 
members of their executive bodies and other key 
management personnel receive awards in the 
form of shares in the company (options or other 
derivatives where shares in the company are the 
underlying assets).

4.3.3. Severance benefits ("golden parachutes") paid by 
the company in the event of an early termination 
of the powers of a member of any executive 
body or any key manager should not exceed the 
double amount of their fixed annual pay, provided 
that such early termination is on the employer's 
initiative and such employee is not found guilty of 
any wrongdoing.

1. In the reporting period, the annual performance indicators approved by the board of 
directors were used for determining the amount of the variable part of remuneration of 
members of executive bodies and other key managers of the company.

2. In conducting its latest review of the incentive system as applies to the members 
of executive bodies and other key management personnel, the board of directors 
(remuneration committee) was satisfied with and found reasonable the existing ratio of 
the fixed and variable remuneration components.

3. When determining the amount of remuneration to be paid to the members of executive 
bodies and other key management personnel, the company takes care to factor in its risk 
exposure, aiming to discourage excessive risk taking.

1. If the company has adopted a long-term incentive system where members of its 
executive bodies and other key management personnel receive shares in the company 
(or derivative instruments based on them), the title to such shares or instruments vests at 
least three years after they are so allocated, conditional on the achievement of certain 
business performance targets.

1. Severance benefits ("golden parachutes") paid by the company throughout the 
reporting period in the events of the early termination of the powers of a member of any 
executive body or any key manager did not exceed the double amount of their fixed 
annual pay, provided that such early termination was on the employer's initiative and 
such employee was not found guilty of any wrongdoing.

Observed

The Corporation uses a board-approved incentive system that applies to the members of its executive bodies and other key 
managers. The Board of Directors approves key performance indicators as an element of such incentive system.

The Nomination, Remuneration and Corporate Governance Committee is involved in the development of key performance 
indicators to be used in the incentive system. In particular, the committee carefully analyses the ratio of the fixed and 
variable remuneration components.

The results of such incentive programmes are reviewed at the end of each year.

In assessing performance results for incentive purposes, the Corporation factors in its exposure to risks.

Should analysis reveal any signs of performance misstatement or other unethical practices on the part of employees to the 
prejudice of long-term shareholder interests, such employees are held to account and made to reimburse the Corporation 
for related damages in accordance with law.

Observed

The Board of Directors adopted the main principles of employee share incentive plans aimed at building long-term 
relationships with the key managers and motivating them to achieve the common goal of increased capitalisation.

Such plans are made for employees whose potential personal contributions to the performance and value appreciation of 
the Corporation and its subsidiaries are deemed to be significant, with the final list of participants to be approved by the 
Board. Each participant receives a material (0.1 %+ of share capital) amount of shares in Sistema PJSFC, with no restrictions 
imposed as to their disposal.

Observed

Severance benefits paid by the Corporation throughout the reporting period in the event of an early termination of the 
powers of a member of any executive body or any other key manager on the Corporation's initiative did not exceed the 
maximum amount as set out in labour law, which is less than the double annual fixed salary.

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V. RISK MANAGEMENT AND INTERNAL CONTROL SYSTEM

5.1.

The company must have an effective risk management and internal control system aimed at providing  
reasonable assurance in the achievement of the company's goals and targets.

5.1.1. The board of directors has a duty to determine the 

principles of, and approaches to, organising the 
company's risk management and internal control 
systems.

1. The powers of specific governance bodies and departments involved in risk 
management and internal control are clearly set out in the company's board-approved 
bylaws/policies.

5.1.2. Organising and maintaining effective risk 

management and internal control systems is the 
duty of relevant executive bodies.

1. The company’s executive bodies have clearly distributed the duties, powers, and 
responsibilities with regard to risk management and internal control between relevant 
executives and departments subordinated to them.

Observed

The Corporation's bylaws include the board-approved Internal Audit Policy and Internal Control Policy, as well as a Risk 
Management Code, each developed in accordance with the COSO internal control-integrated framework principles.

The Corporation uses risk management and internal control systems at both operating and organisational levels.

The roles and objectives of various governance bodies involved are clearly set out in the said documents.

Observed

The corporate Finance Function includes a risk management unit.

Heads of departments across the Corporation are responsible for developing, documenting, implementing, monitoring and 
upgrading risk management and internal control systems within their respective functional areas.

5.1.3. Risk management and internal control systems 

1. The company has an anti-corruption policy in place.

Observed

The existing internal control and risk management systems enables timely response to new risks.

must be conducive to an objective, fair and clear 
understanding of the company's current status 
and prospects, the integrity and transparency 
of the company’s financial statements, and 
responsible risk-taking.

5.1.4.

It is recommended that the board of directors take 
all necessary and sufficient measures to ensure 
that the existing risk management and internal 
control systems of the company are effective and 
consistent with board-approved organisation 
principles and approaches.

2. The company has created a safe, confidential and accessible mechanism (hotline) for 
any person to inform the board of directors or its audit committee about any breaches of 
law, internal procedures, or the company’s code of ethics.

In addition to a board-approve Anticorruption Policy, the Corporation uses a whistleblowing hotline enabling any employee 
to report any known offence on the part of any corporate officials whatsoever. The purpose of the hotline is to combat any 
abuse in the course of any projects or business activities, such as the procurement of products, works and services, and 
to prevent corruption and fraud. Whistleblowers are guaranteed safety from any types of pressure (such as dismissals, 
harassment, or discrimination of any kind).

1. The board of directors (or its audit and/or risk committee) organised an evaluation of 
the reliability and effectiveness of the corporate risk management and internal control 
systems at least once throughout the reporting period.

Observed

The Board of Directors regularly (at least once every year) looks into the organisation, operation, and effectiveness of the 
corporate risk management and internal control system and issues recommendations on how to improve it, with the final 
findings and recommendations then reported to shareholders as part of the Annual Report. 

2. The board of directors reviewed the findings of such evaluation, which are also 
incorporated in this annual report.

5.2.

The company must perform internal audits for the systematic independent evaluation of the reliability  
and effectiveness of its risk management, internal controls, and governance practices.

5.2.1.

It is recommended that internal audits be 
performed either by an independent outside 
auditor, or by a specialised internal audit 
department with differentiated reporting lines, 
where auditors actually report to the board 
despite being formally subordinated to the CEO 
and so gain the necessary independence from the 
executive management they are meant to control.

5.2.2.

It is recommended that internal audits look 
into the effectiveness of internal controls, risk 
management, and corporate governance while 
relying on generally accepted internal auditing 
standards.

1. For the purposes of internal audits, the company either established an internal audit 
department that reports to the board of directors or engaged an independent external 
auditor that also reports to the board.

Observed

The Corporation has an Internal Audit Department whose activities are governed by a Terms of Reference of the Internal 
Audit Department.

The department reports to the Board of Directors functionally and to the President administratively.

The Chief Auditor is appointed and dismissed by President on resolution of the Board. 

1. Internal audits performed throughout the reporting period involve the evaluation of 
the reliability and effectiveness of the corporate risk management and internal control 
system.

2. Internal audits performed throughout the reporting period specifically looked into 
particular corporate governance practices, including communications (inter alia, on 
matters pertaining to internal control and risk management) across all governance levels 
and stakeholder relations.

Observed

The Corporation’s internal audit procedures comply with the International Internal Audit Standards of the Institute of Internal 
Auditors.

The Corporation's internal audits address, inter alia, the effectiveness of internal controls, risk management, and corporate 
governance.

VI. CORPORATE DISCLOSURES AND INFORMATION POLICY

6.1.

The company and its operations must be transparent to shareholders, investors and other stakeholders.

6.1.1. The company must rely on an information policy 
that insures efficient communications with 
shareholders, investors, and other stakeholders.

1. The company uses a board-approved information policy developed on the basis on 
recommendations contained in the Code.

Observed

The Corporation uses a board-approved Information Policy that is enforced by corporate executive bodies and the 
Corporate Secretary. The Board of Directors controls compliance with the Information Policy and routinely reviews it for 
possible updates. 

2. Throughout the reporting period, the board of directors (or one of its committees) 
analysed the effectiveness of corporate communications, both within the company 
and with its shareholders and other stakeholders, and discussed whether the corporate 
information policy required any modification.

Executive bodies regularly meet with outside analysts in relation to public disclosures (releases) of financial statements, 
major investment projects, and development plans.

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6.1.2. The company must disclose relevant information 
on governance mechanisms and practices, 
including compliance with the Code.

1. The company discloses information about its corporate governance system
and principles on its website and otherwise.

Observed

The Corporation's website (www.sistema.ru/www.sistema.com) provides the details of its governance bodies, including their 
composition and the biographies of their members.

2. The company discloses the names of the members of its executive bodies and board of 
directors, their independence status, and their involvement in specific board committees 
(in accordance with the Code).

3. If the company is controlled by a controlling party, it must release such party's 
memorandum setting out such party's plans regarding corporate governance.

The Corporation has adopted a Corporate Governance Code (hereinafter, “the Code”) setting out the key principles of 
corporate governance and Board commitments (duties).

The Code is also available on the corporate website.

The Corporation has no controlling party from 2022.

6.2.

The company must make timely, complete, relevant and reliable disclosures enabling its shareholders  
and investors to take informed decisions.

6.2.1. The company must disclose information regularly, 

consistently and promptly and must ensure that 
the information so disclosed is easily accessible, 
reliable, complete, and comparable.

1. The company has a procedure in place that serves to coordinate the disclosure efforts 
of all corporate departments and employees where disclosure is required.

2. If the company is listed on a stock exchange in any foreign country, any material 
information disclosure made by the company in Russia must be accompanied by a 
simultaneous and equivalent disclosure in such other country.

3. Where foreign shareholders own material quantities of the company's shares, 
information disclosures throughout the reporting period were made both in Russian and 
in a widely spoken foreign language.

6.2.2.

It is recommended that the company make 
disclosures on a "substance over form" basis 
and release material information even where not 
directly required by law.

1. The company's information policy sets out approaches to disclosing information on 
other events (actions) that may have a material effect on its share price although are not 
legally required to be disclosed.

2. The company discloses information about its capital structure in accordance with 
recommendation 290 of the Code in its annual report and on its corporate website.

3. The company discloses information on its material controlled entities, including their 
key lines of business, accountability mechanisms, and the board's powers as regards 
making strategic decisions for, and evaluating the performance of, such controlled 
entities.

4. The company discloses a non-financial report (a sustainability/environment/CSR or 
other report containing non-financial information, including that about the company's 
environmental impact (whether on the environment or climate change), society, and 
corporate governance, other than the statutorily required stock issuer's report and joint-
stock company's annual report).

Observed

The Corporation’s information policy makes it possible to coordinate the disclosure efforts of all corporate departments.

The Corporation makes sure to disclose material information as soon as is reasonably practicable and to promptly respond 
to any rumours and/or unreliable information that may appear publicly.

Corporate disclosures are released on the Sistema website (www.sistema.ru/www.sistema.com) and the Interfax news feed.

The Corporation ensures that its disclosures are unambiguous, objective, and neutral and makes no effort to withhold or 
conceal any negative information.

Observed

The Corporation discloses all material information both about itself and about other companies controlled by it.

Such disclosures beyond the legally required minimum cover:

 „ the corporate strategy and targets;

 „ financial activities and status;

 „ capital structure;

 „ social responsibility.

The Corporation discloses information on its controlled entities, including disclosures in the annual report and consolidated 
financial statements, to the extent it receives such information as their shareholder in accordance with corporate and other 
applicable law.

The Corporation also releases annual sustainability reports.

6.2.3. The annual report is among the most important 
tools of communication with shareholders and 
other stakeholders and so must contain sufficient 
information for evaluating the company's annual 
performance results.

1. The company's annual report details the audit committee's findings as regards the 
effectiveness of both external and internal audits performed.

Observed

The Corporation discloses all material information in the Annual Report in accordance with the recommendations 
contained in the Corporate Governance Code.

2. The company's annual report contains information on its environmental and social 
policies.

The Annual Report includes all material data from the annual statutory and financial reports, while also covering corporate 
sustainability efforts.

6.3.

The company must ensure that all shareholders have equal and unhindered access to information 
and documents upon their request.

6.3.1. Shareholders must be able to exercise their right 

to access documents and information without 
any unreasonable effort or expense.

1. The company's information policy (or related bylaws) describe(s) a non-onerous 
procedure by which shareholders can gain access to the company's information and 
documents.

Observed

When giving shareholders access to its documents and information, the Corporation complies with applicable law and 
aims to avoid unnecessary difficulties for shareholders. The Corporation’s information policy sets out the procedure for 
receiving such access.

6.3.2.

It is recommended that the company organise 
shareholder communications in a way conducive 
to a reasonable equilibrium of the interests of the 
shareholders and those of the company itself, 
notably as regards the confidentiality of important 
commercial information that may have a material 
effect on its competitive ability.

2. The company's information policy (or related bylaws) clearly provide(s) that, should 
any shareholder request any information whatsoever on any entity controlled by the 
company, the company will take the necessary steps to obtain such information from 
such controlled entity.

The Corporation makes sure to avoid any overstatement of the costs of making and sending the copies of such 
documents.

Pursuant to the Information Policy, in case of requests from shareholders the Corporation receives and passes on 
information on its controlled entities to the extent provided by law.

1. Throughout the reporting period, the company either denied no shareholder request for 
information, or provided ample rationale for such denial.

Observed

A shareholder may be granted access to confidential information about the Corporation only provided that the shareholder 
is aware of the confidential nature of such information and assumes the obligation to maintain its confidentiality in 
accordance with applicable law.

2. The company duly notifies its shareholders of the confidential nature of any 
information they are provided and has them formally assume nondisclosure obligations 
as set out in the corporate information policy.

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VII. MAJOR CORPORATE ACTIONS

7.1.

Any action that has or may have a significant impact on the structure of the shareholders’ equity  
or the financial position of the company and consequently its shareholders (major corporate actions)  
must be taken on an equitable basis and with consideration given to the rights and interests of shareholders  
and other stakeholders.

7.1.1. Major corporate actions include any corporate 

restructuring of the company, any acquisition 
of 30 or more % of voting shares in the company 
(takeover), any material transactions, any increase 
or reduction in the company’s share (charter) 
capital, any listing of delisting of shares in the 
company, and any other actions that may result 
in a material change in any shareholder rights 
or materially prejudice shareholder interests. It is 
recommended that the company’s charter set out 
specific criteria of major corporate actions and 
determine the consideration of such actions to be 
a board matter.

7.1.2. The board must play a key role in deciding or 

issuing recommendations on major corporate 
actions, primarily relying on the collective opinion 
of independent directors.

7.1.3. Where any major corporate action affects the 

rights and lawful interests of any shareholders, it is 
recommended that the company ensure that such 
action is equitable for all shareholders, and where 
law omits to provide adequate mechanisms for 
the protection of such shareholders' rights, it is 
recommended that the company take initiative to 
institute such additional corporate mechanisms 
to protect the rights and lawful interests of 
its shareholders, it being understood that the 
company should aim to rely on governance 
principles contained in this Code beyond the 
obligatory statutory minimum requirements.

1. The company's charter sets out the list (criteria) of transactions or other actions that 
qualify as major corporate actions. Decisions with regard to major corporate actions 
are board matters. Where any type of corporate action is specifically determined by law 
to be a shareholder matter, the charter provides for the board's duty of issuing related 
recommendations to the general meeting of shareholders.

Observed

The Russian law expressly determines any decisions on the listing and delisting of any shares and on the approval of any 
major transactions to be shareholder matters. Although the Charter contains no formal list or criteria of material actions, it 
classifies all other actions determined as such in the Corporate Governance Code as board matters.

1. The company has a procedure in place that allows independent directors to state their 
position on major corporate actions before their approval.

Observed

Prior to being considered by the Board of Directors, related party transactions are previewed by the Audit, Finance and Risk 
Committee (hereinafter, “the Committee”), where independent directors make up a majority. The Committee’s opinion is 
discussed when the transactions are reviewed at a Board meeting.

1. The approval of other transactions material to the company, in particular due to the 
specific realities of its business, although not statutorily designated as a board matter, 
qualifies as such pursuant to the company's charter.

2. In the reporting period, all major corporate actions passed the approval procedure 
before being carried out.

Decisions on the approval of related-party transactions are taken by Board members who are not related parties.

Observed

The Board of Directors reviews all material matters as prescribed by the corporate bylaws. In particular, in setting out board 
matter criteria the Charter provides for lower materiality thresholds than legally required.

In the reporting year, all actions that qualify as major corporate actions in accordance with the Corporate Governance 
Code passed approval by the Board of Directors before being carried out.

7.2.

The company must establish such procedures for taking major corporate actions that enable shareholders  
to receive timely and full information about such actions, give them the opportunity to influence such actions,  
and guarantee reasonable protection of their rights.

7.2.1. Disclosures of information on major corporate 

actions must address their rationale, 
circumstances, and consequences.

1. Where the company performed any major corporate actions within the reporting 
period, the company took care to disclose in a detailed and timely manner the entire 
relevant information about such actions, including their rationale, circumstances, and 
consequences for shareholders.

7.2.2.

It is recommended that the rules and procedures 
related to the company’s major corporate actions 
be clearly set out in corporate bylaws.

1. The company’s internal documents stipulate triggers and procedures for engaging an 
independent appraiser to determine the value of assets to be disposed or acquired in a 
major transaction or in a related party transaction.

2. The company’s internal documents stipulate a procedure for engaging an 
independent appraiser to determine the acquisition and selling prices of any shares in 
the company.

3. The company's bylaws provide that, should any board member, the CEO, any member 
of any collective executive body, any person controlling the company, or any person 
entitled to issue binding instructions to the company have any conflict of interest or any 
actual vested interest in any transaction whatsoever despite not formally qualifying as a 
related party in such transaction, such persons nonetheless have a duty to abstain from 
voting on such transactions.

Observed

Being a public company, the Corporation discloses the maximum possible amount of information on any corporate action, 
including those that may influence the dividend and/or any other rights of the shareholders.

Observed

To the extent that the rules and procedures related to the Corporation’s major corporate actions are not clearly provided for 
by applicable law, such rules and procedures are set forth in the corporate bylaws.

When reviewing material transactions at Board meetings, an independent appraiser or an investment consultant is 
engaged to determine the price of such transactions.

Only Board members that are free from any conflict of interest and are not related parties in any given transaction are 
admitted to voting on its approval.

SISTEMA PJSFC  /  ANNUAL REPORT 2021