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SkyCity Entertainment Group

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FY2020 Annual Report · SkyCity Entertainment Group
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Annual Report
Year Ended 30 June 2020

Contents

GENERAL
4 

Chair’s Review

6	

9 

Chief	Executive	Officer’s	Review

About this Annual Report

10 

Year in Review

12   Creating Value

16   Performance 

18   Diversity Snapshot 

21   Group Strategy 

29   About SkyCity 

31  

34  

37 

39 

41 

43 

Auckland

Hamilton

Adelaide

  Queenstown 

International Business

  Online

45		 Risk	Profile	and	Management	

53   Our Board 

56   Our Senior Leadership Team 

SUSTAINABILITY
63   Sustainability 

69 

  Our Customers

79  

  Our People

93  

  Our Communities

101  

  Our Suppliers

111  

  Our Environment

120   Independent Limited Assurance Statement

CORPORATE GOVERNANCE STATEMENT  

AND OTHER DISCLOSURES
123   Corporate Governance Statement 

134   Remuneration Report

145   Shareholder and Bondholder Information 

148  Directors’ Disclosures 

149   Company Disclosures

FINANCIAL STATEMENTS
156   Independent Auditor’s Report 

164   Income Statement 

165   Statement of Comprehensive Income 

166   Balance Sheet 

168   Statement of Changes in Equity 

169   Statement of Cash Flows 

170   Notes to the Financial Statements 

224    RECONCILIATION OF NORMALISED RESULTS 

TO REPORTED RESULTS 

228   GRI CONTENT INDEX

232   GLOSSARY

233   DIRECTORY

ANNUAL MEETING

Due to the ongoing impacts of COVID-19, the 2020 SkyCity Annual Meeting will be held virtually via  
an online platform on 16 October 2020 commencing at 1.00pm (New Zealand time). Instructions and 
further details on how shareholders can participate in the virtual Annual Meeting will be included in  
the Notice of Meeting.

3

 
 
 
 
Chair’s Review

The	2020	financial	year	was	a	tough	one	for	SkyCity	
and its stakeholders. The external events which 
impacted	the	year	are	well	known	and	the	financial	
performance	of	the	company	reflects	those	events.	
It	also	reflects	a	great	deal	of	skill,	energy	and	
support from our stakeholders across the board 
to react to those events. We have maintained a 
strong asset, people, and capital base and barring 
further negative external events SkyCity will recover 
and grow.

The	accounting	and	financial	report	on	a	year	with	
these shock events is inevitably complex. In this 
report, and in our wider commentary on the 
business, we endeavour to provide clear information 
and guidance to enable investors and other 
stakeholders to genuinely understand the past, 
current and future of SkyCity.

The key events of the year, though well known to all 
readers of this annual report, may be summarised 
for the record as:

• 

• 

• 

 the ongoing delay to completion of the 
New Zealand International Convention 
Centre and Horizon Hotel project was deeply 
exacerbated	by	the	fire.	The	immediate	impact	
of	the	fire	was	effectively	managed	by	our	
people, as was the return to operations across 
the Auckland site. The reestablishment of work 
and	a	path	to	completion	have	also	been	difficult	
tasks with effective progress made;

 COVID-19 halted our business at every location. 
Our people have effectively managed operations 
during restrictive periods and with greater 
operating freedom when pandemic regulations 
allowed. But our operations and results across 
the	Group	will	continue	to	reflect	a	more	difficult	
environment for some time;

 we have had no option, despite much 
appreciated Government support for our people 
during the COVID-19 crisis, but to substantively 
restructure our business to meet this more 
difficult	environment;

4

• 

• 

• 

 in the course of this, we have prudently 
restructured our funding, including raising new 
equity to manage ongoing commitments and 
operating risk;

  the important SkyCity Adelaide expansion 
project has moved towards substantive 
completion effectively within the planned time 
and budget. While this is an impressive facility, its 
economic performance will not meet the original 
expectations when it was launched in 2018. 
Accordingly, we have been required to impair the 
investment	to	reflect	a	realistic	current	value;	and

 we have successfully launched an online casino 
business which is already a good contributor 
to	the	Group	financially	and	provides	a	good	
base for participation in this growing part of the 
casino business globally.

Obviously from such a momentous year there are 
learnings. For the SkyCity Board, the important 
immediate learnings are:

• 

 to recognise the resilience of the core gaming 
business in each area where we hold a licence 
and to ensure that we maintain our presence, 
quality	of	service,	financial	control	and	host	
responsibility/harm management processes 
at the highest level;

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2020L
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responding supportively. Finally, to those vital 
people who make it all work – our customers in 
the casinos in person or online, in our hotels and 
meeting rooms, in our restaurants, bars, Sky Tower 
and other facilities – our warm appreciation and 
ongoing welcome.

Rob Campbell 
Chair, SkyCity Entertainment Group

• 

• 

• 

 the importance of maintaining a strong balance 
sheet and operating the business to provide 
sustainable returns to investors;

 to keep a strong focus on disciplined capital 
allocation and not to make allocations which do 
not	fully	reflect	an	appropriate	return	adjusted	
for the risks involved; and

 to conduct the business holistically within the 
terms of the sustainability framework for SkyCity 
which is detailed elsewhere in this annual report.

A few comments on the outlook for the current 
financial	year,	comments	which	must	reflect	a	high	
degree of uncertainty given the global environment:

• 

• 

 SkyCity can operate under current trading 
conditions, but at present we do not have 
an operating model which can optimise the 
business to previous levels without a recovery 
in the economy and international tourism, 
including our International Business and 
convention travel. So, while on our current 
outlook we can expect continuity and some 
growth, there is something of a holding position 
across several aspects of our business; and 

 this means that, in this period, the SkyCity Board 
and management are fully directed towards 
efficient	completion	of	committed	projects,	
improving	the	quality	and	efficiency	of	operating	
our existing facilities, and being well prepared 
equally to react to further adverse external events 
and to take any genuine opportunities which 
arise in the markets where we are present.

I wish to thank my fellow directors for their 
assiduous	attention	to	their	duties	over	this	difficult	
time, our management team for their skill and 
commitment in meeting some most unusual 
challenges with aplomb, our people working in the 
business (including those who have had to leave in 
the restructuring) for what they have contributed 
to keeping us all going and able to continue with 
confidence,	and	to	our	external	stakeholders	for	

Chair's Review

5

Chief Executive Officer’s Review

The year under review has been extremely complex 
and challenging for SkyCity. It commenced with 
good momentum with our operations trading at 
record levels (at a revenue level) until October 2019, 
when	a	significant	fire	broke	out	on	the	roof	of	
the New Zealand International Convention Centre 
site. Fire and emergency crews battled over several 
days	to	bring	the	fire	under	control	with	the	fire	
causing	significant	disruption	to	the	Auckland	
CBD, including an unprecedented three-day 
closure of the entire SkyCity Auckland precinct. 
The SkyCity Board and management team were 
still	focused	on	dealing	with	the	impacts	of	the	fire	
when the COVID-19 pandemic emerged in early 
2020, culminating in the mandated closure of 
SkyCity’s properties in New Zealand and Adelaide 
on 23 March 2020 following announcements by the 
New Zealand and Australian Governments.

We were able to reopen our New Zealand properties 
on 14 May 2020 (with the exception of Wharf Casino 
in Queenstown which currently remains closed), 
albeit initially with reduced operating hours and 
subject to restrictions on mass gatherings and 
physical distancing requirements. Our Adelaide 
property was able to reopen on 29 June 2020 
as part of the South Australian Government’s 
three-stage approach to easing the COVID-19 
restrictions. Then, from 12–30 August 2020, 
our Auckland casino and entertainment facilities 
were closed again and physical distancing and 
hygiene requirements were reinstated at our 
Hamilton and Queenstown properties when the 
COVID-19 Alert Level increased to Alert Level 3 
in Auckland and to Alert Level 2 for the rest of 
New Zealand following a new outbreak in the 
Auckland community. 

An	unprecedented	number	of	significant	strategic	
decisions and actions have had to be taken to 
mitigate the impacts of these events:

• 

• 

• 

	significant	operational	effort	has	gone	into	
closing and reopening our properties with 
rigorous health and safety measures in place;

 we rapidly restructured our New Zealand 
workforce, downsizing it by around 25% to 
ensure SkyCity is positioned to be sustainable as 
a smaller domestically focused business; and

 we executed a capital raising and debt 
restructure	to	ensure	that	SkyCity	has	sufficient	
liquidity and funding capacity.

These actions mean that SkyCity is well positioned 
to deal with the foreseeable future. We have also 

6

been aided by Government responses in the form 
of wage subsidies and other assistance measures. 
Our core domestic gaming business is resilient and 
has	returned	to	being	cash	positive	and	profitable.	
The other aspects of our business that are more 
reliant on international visitors (including VIP 
gaming, hotels and restaurants) will clearly only fully 
recover when country borders reopen. Our domestic 
businesses have recovered more quickly than 
anticipated when open and, if we can sustain this, 
the business is not under threat and can wait it out 
until the world recovers. 

Fortunately, development work on the 
SkyCity Adelaide expansion and hotel projects 
and associated master planning projects was 
able to continue over the period – these projects 
continue to progress very well and remain 
on-budget and on-time, with the SkyCity Adelaide 
expansion and Eos by SkyCity, the new 120-room 
luxury hotel, due to open before the end of 2020. 
Work recommenced in late May 2020 on the 
New Zealand International Convention Centre and 
Horizon Hotel projects following the move to Alert 
Level 3 of the COVID-19 Alert system in New Zealand 
and we now expect Horizon Hotel to be delivered 
during 2021 and the New Zealand International 
Convention Centre to be completed during 2023. 

The capital raising announced in June 2020 ensures 
that our major construction projects remain fully 
funded and that we are also able to continue with 
smaller projects that will enhance operations. 
The $230 million equity raising was well supported 
and underpinned the restructure of our debt 
facilities, enabling us to obtain covenant relief 
through to 30 June 2021, securing extensions to 
bank facilities due to mature in that period and 

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2020L
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additional debt facilities. We now have “buffer” 
facilities of liquidity available to draw down should 
the COVID-19 situation worsen, but at present this 
is not required. Dividends are currently suspended, 
but this will be reviewed against market and 
trading	conditions	during	the	financial	year	ending	
30 June 2021.

A positive feature of the year has been the launch of 
SkyCity Online Casino, which operates out of Malta 
but provides an attractive online entertainment 
offering to New Zealanders. This business ramped 
up	significantly	from	March	2020	and	has	now	
grown	into	a	profitable	operation	despite	the	
very low key and conservative approach taken in 
comparison to other offshore online businesses 
targeting New Zealanders. We observed a slight 
reduction in online gaming revenue following 
the reopening of the New Zealand properties in 
May 2020, but saw an increase in activity during 
the recent closure in Auckland in August 2020 
with customer registrations currently over 35,000. 
We continue to prepare for a regulated online 
industry in New Zealand and are supportive of 
Government initiatives in this regard.

The	result	for	the	financial	year	ended	30	June	2020	
is complicated by strategic actions taken in 
2019 and 2020, the New Zealand International 
Convention	Centre	fire	and	COVID-19	related	
issues. Comparability between the FY19 and FY20 
periods is impacted by COVID-19 related property 
closures and the sale of the long term concession 
over the SkyCity Auckland car parks (completed in 
early FY20). In determining normalised earnings 
relative to reported earnings, various adjustments 
have been made, including the New Zealand 
International	Convention	Centre	fire	impact,	
a number of COVID-19 related adjustments and a 
A$150 million impairment of the SkyCity Adelaide 
casino licence. 

Our domestic businesses have been performing 
stronger than expectations when open in 
New Zealand and South Australia, although the 
outlook remains unpredictable as we adjust to 
new social and economic settings. We reasonably 
expect that, in the short to medium term, weaker 
economies, lower personal disposable income 
and changed entertainment habits, as well as 
longer term travel restrictions, will result in SkyCity 
being a smaller, domestically focused business. 
International Business should recover once travel 
restrictions are lifted, but the parts of our business 
driven by corporate travel and by tourism, such 
as our hotels and the Sky Tower, will take longer 
to recover.

SkyCity’s strategic plan is focused on managing 
the post COVID-19 recovery and completing 
its major projects in Adelaide and Auckland, 
which will underpin medium term earnings and 
cash	flow	growth.	

We are also able to continue with the many initiatives 
that we have underway under our sustainability 
pillars. Minimising harm to our customers remains 
our core focus and we have made a number of 
investments into technology over the past year, 
significantly	improving	the	tools	that	we	have.	We	
will be investing further into digital technology to 
improve our customer experience. We have the 
challenge of rebuilding employee culture after the 
significant	restructure	and	we	are	very	focused	
on that as well as furthering initiatives relating to 
workplace	flexibility	and	diversity.	We	have	made	
good progress in refocusing our SkyCity Community 
Trusts in New Zealand on initiatives that will enhance 
the employability, wellbeing and advancement of 
youth and we have upweighted strategies to ensure 
our supply chain is ethical and supports local business. 
We have followed through on our commitment to go 
carbon neutral in Australia as planned (having gone 
neutral in New Zealand last year) and we are well 
advanced	with	solutions	to	reduce	waste	to	landfill.	
The COVID-19 crisis has reinforced how important 
business	profitability	is	as	an	underpin	to	any	
sustainability initiatives – something that perhaps we 
took for granted historically, but have now included 
as a critical element of being sustainable in the short 
and long term.

The	past	financial	year	has	been	incredibly	
challenging and stressful for the entire SkyCity family. 
We	have	had	to	make	some	significant,	tough	
decisions to ensure that our business survives and 
continues to provide a great place to work and 
precincts enjoyed by thousands of our customers. 
The Board has been intimately involved with the 
executive team in making these decisions, but we 
would not be as well positioned were it not for the 
enormous amount of hard work and effort made by 
the wider teams at corporate and property levels. 
The	energy,	selfless	commitment	and	willingness	
to keep stepping up the effort to deal with multiple 
challenges	is	a	humbling	reflection	of	the	company	
culture and I would like to thank everyone for their 
unwavering support in these unprecedented times.  

Graeme Stephens  
Chief Executive Officer

Chief	Executive	Officer's	Review

7

SkyCity is investing A$330 million to transform SkyCity Adelaide into a world-class entertainment hub  
– the new 12-storey building features a sweeping, curved golden façade, a luxury 120-room hotel, restaurants 
and bars, conference and event facilities, a spa and wellness centre and expanded gaming experiences.

About this Annual Report

This annual report is a review of SkyCity 
Entertainment Group Limited (SkyCity or the 
company and, together with its subsidiaries, 
the Group) and its subsidiary companies’ 
performance	for	the	financial	year	ended	
30 June 2020. Where appropriate, information 
is also provided in relation to activities that 
have occurred after 30 June 2020, but prior to 
publication of this annual report.

This annual report has been prepared in accordance 
with the Listing Rules and Corporate Governance 
Code of NZX Limited, the New Zealand Companies 
Act 1993 and the New Zealand Financial Markets 
Conduct Act 2013 and (although SkyCity is not 
required to comply with ASX Listing Rule 4.10, 
which requires entities to include certain prescribed 
information in their annual reports, as it has a 
‘Foreign Exempt Listing’ status on ASX Limited) 
substantially	reflects	the	Listing	Rules	of	ASX	
Limited and the Corporate Governance Principles 
and Recommendations (Fourth Edition) of the ASX 
Corporate Governance Council.

This annual report has also been prepared with 
due consideration of the International Integrated 
Reporting Council’s International Integrated 
Reporting Framework. Integrated reporting 
applies principles and concepts that are focused 
on	bringing	greater	cohesion	and	efficiency	to	
the reporting process and adopting ‘integrated 
thinking’ as a way of breaking down internal silos 
and reducing duplication. 

The	non-financial	information	in	this	annual	
report has been informed by the principles and 
disclosures of the Global Reporting Initiative’s (GRI) 
Sustainability Reporting Standards. Ernst & Young 
has undertaken limited assurance (in accordance 
with the International Standard on Assurance 
Engagements (New Zealand)) over disclosures 
associated with selected performance data 
included in the Sustainability section included in 
this annual report. A GRI reference index based 
on the GRI Sustainability Reporting Standards is 
included on pages 228–231 of this annual report.

Reporting Standards. This annual report 
includes	both	reported	and	normalised	financial	
information. Our objective in providing normalised 
financial	information	is	to	provide	data	that	is	useful	
to the investment community in understanding 
the underlying operations of the SkyCity Group 
– the intention being to provide information 
which is representative of SkyCity’s underlying 
performance (as a potential indicator of future 
performance), can be compared across years and 
can assist with comparison between publicly listed 
casino companies in New Zealand and Australia. 
This objective is achieved by:

• 

• 

• 

 eliminating the inherent volatility (or 'luck' factor) 
from International Business, which has variable 
turnover and actual win percentage period 
to period; 

 eliminating structural differences in the business 
between periods; and

 eliminating known different treatments with 
other New Zealand and Australian publicly listed 
casino companies.

Normalised	numbers	are	a	non-GAAP	financial	
measure. A reconciliation of reported and 
normalised earnings and a description of the 
differences are provided on pages 224–227 of this 
annual report.

Certain totals, subtotals and percentages stated in 
this annual report may not agree throughout due  
to rounding.

Unless otherwise stated, all dollar amounts in this 
annual report are expressed in New Zealand dollars.

An electronic copy of this annual report is available 
in the Investor Centre section of the company’s 
website at www.skycityentertainmentgroup.com.

This annual report is dated 3 September 2020 and 
is signed on behalf of the SkyCity Board by:

The	financial	statements	have	been	prepared	
in accordance with the International Financial 

Rob Campbell  
Chair

Bruce Carter 
Deputy Chair

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Year in Review

NOVEMBER
•   Construction commenced 

on the All Blacks Experience, 
an exciting new venture 
between New Zealand Rugby 
and Ngāi Tahu Tourism, in 
the Federal Street precinct at 
SkyCity Auckland

•   Six SkyCity Auckland restaurants 

included in the prestigious 
Cuisine Good Food Awards list 
for 2019 in New Zealand. The Grill 
was also awarded two hats and 
Depot, Gusto at the Grand and 
MASU by Nic Watt were each 
awarded one hat

•   SkyCity Entertainment 

Group named a finalist in the 
Most Improved Performance 
category in the 2019 Deloitte 
Top 200 Awards 

JULY
•   Rollout of a refreshed  

SkyCity brand and logo  
across the New Zealand 
properties – with the new  
logo reflecting the sum 
of many parts of SkyCity’s 
business and paying  
homage to the stars of the  
Southern Hemisphere

SEPTEMBER
•   SkyCity announced as 
the ‘Official Hotels and 
Entertainment Partner’  
for the Emirates Team  
New Zealand defence of  
the 36th America’s Cup  
in March 2021

AUGUST
•   SkyCity Online Casino 

launched in partnership  
with international  
iGaming company Gaming  
Innovation Group Inc 

•   Sale of long term concession 
over SkyCity Auckland car 
parks completed

•   Launched new customer 
websites, and new apps 
for customers and SkyCity 
Premier Rewards members,  
in New Zealand

OCTOBER
•   A significant fire broke  
out on the roof of the  
New Zealand International 
Convention Centre (under 
construction) resulting in 
significant disruption to  
the Auckland CBD,  
a three-day closure of the 
SkyCity Auckland precinct 
and significant delay to the 
completion dates for the 
New Zealand International 
Convention Centre and 
adjacent Horizon Hotel 

DECEMBER
•   New external LED lightbulbs 
installed on the Sky Tower, 
supporting SkyCity’s climate 
change commitment to 
reduce carbon emissions 
from lighting the Sky Tower 
by 10%

•   SkyCity joined the 

New Zealand Government’s 
Energy Efficiency and 
Conservation Authority’s 
Gen Less programme, which 
empowers New Zealand 
businesses and individuals 
to live a climate-friendly 
lifestyle by lowering energy 
consumption

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JANUARY
•   The Guardsman, a new 

bar and restaurant, 
opened at SkyCity 
Adelaide following a  
A$6 million restoration 
of the Adelaide Railway 
Station’s former Great 
Dining Hall. The new 
venue pays homage to 
the Railway Station’s rich 
heritage and features a 
grand central bar, open 
kitchen and a coffee front

MARCH
•   Completed a $5.5 million 
refurbishment of EIGHT, a 
VIP table game area, and a 
$6 million refurbishment of  
our International Business 
'Horizon' gaming suites  
in Auckland

•   All SkyCity properties closed 
on 23 March 2020 following 
announcements by the 
Australian and New Zealand 
Governments mandating 
their immediate closure in 
response to COVID-19

MAY
•   The SkyCity Auckland, 

Hamilton and Queenstown 
properties (excluding 
Wharf Casino) reopened on 
14 May 2020 following the 
New Zealand Government’s 
decision to move to 
Alert Level 2 

•   SkyCity moved forward 
to further reduce its 
New Zealand workforce and 
commenced consultation 
on a proposal to reduce its 
rostered (waged) staff due 
to the expected significant 
impact of COVID-19 on its 
operating environment and 
financial outlook

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FEBRUARY
•   Fundraising activities 
across the Auckland, 
Adelaide and Hamilton 
properties raised over 
$55,000 for the South 
Australia Country Fire 
Service Foundation to 
acknowledge and  
support the devastating 
Australian bushfires

APRIL
•   Changes implemented 

in response to COVID-19, 
including significantly 
reducing capital expenditure 
and minimising operating 
costs, including an 
immediate restructure of 
the management team and 
salaried employee base in 
New Zealand 

•   Eos by SkyCity announced  
as the name of the new 
120-room luxury hotel being 
developed as part of the  
A$330 million SkyCity Adelaide 
expansion project, with the 
first guests expected to be 
welcomed in late 2020

JUNE
•   Launched a $230 million equity raising  
as part of a comprehensive funding  
plan to strengthen SkyCity’s balance 
sheet in response to uncertainty around 
the impacts of COVID-19. In conjunction 
with the equity raising, SkyCity also 
secured the support of existing lenders by 
way of covenant waivers/relief, extensions  
to $170 million of upcoming debt 
maturities and $160 million in  
additional debt facilities

•   S&P Global Ratings affirmed SkyCity 

Entertainment Group Limited’s long term 
issuer credit rating and its debt issue 
ratings as BBB- (Negative Outlook)

•   Restructure of the rostered (waged) 

workforce in New Zealand completed 

•   Awarded a Silver Award in the 2020 

Australasian Reporting Awards and a 
Silver Award in the 2020 Australasian 
Sustainability Reporting Awards for 
SkyCity’s 2019 annual report 

•   SkyCity Adelaide reopened on 

29 June 2020 as part of the South 
Australian Government’s three-stage 
approach to easing the COVID-19 
restrictions

11

Creating Value

Our Business

As at 30 June 2020

3,817staff

5 properties across New Zealand and Australia

1 online casino

GAMING

5 land-based  

casino licences

3,204

electronic gaming  
machines

HOSPITALITY

19  

restaurants

273table games

307automated table games

14  

bars

HOTELS

SKY TOWER

635hotel rooms

328metres tall

FY20 REVENUE BY BUSINESS ACTIVITY

Reported

Normalised

%

71%

6%

7%

12%

4%

%

67%

10%

6%

10%

7%

Local Gaming

International Business

Hotel & Conventions

Food & Beverage

Other

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FY20 Outputs & Financial Results

FY20 revenue and annual visitation

  GAMING

$496.0 million  

including online 
(reported)

$601.3 million*  

including online 
(normalised)

1.9million 

visits from loyalty card members 
to our land-based casinos**

  HOSPITALITY

$76.8 million

3.5  

million restaurant/bar covers

  HOTELS

$34.6million

158,377 

rooms occupied

  SKY TOWER

$14.9 million

410,321

visits

$125.5 million  

in taxes to Governments 
(including GST, gaming tax and 
income tax)

$295.8 million  

in remuneration and benefits  
to staff

$66.4 million  

of dividends declared in relation 
to FY20 period for shareholders

$204.5 million  

to suppliers

$10.4 million  

in community contributions,  
levies and sponsorships

$347 million  

of capital invested

$41.4 million  

in interest paid to lenders

  *Includes gaming GST.
** Calculated by reference to customers who used their SkyCity Premier Rewards cards to game, where one visit records  

a customer's patronage on a day irrespective of how many times they used their card on that day.

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FY20 Outcomes & Impacts

Our sustainability vision recognises that, to be a sustainable business, we must 
be a responsible business actively protecting and promoting the people we 
serve and the places we share, whilst creating value for our shareholders. 
SkyCity’s sustainability initiatives are therefore focused on doing good for our 
customers, our employees, our communities, our suppliers, our environment 
and our shareholders.  

  OUR CUSTOMERS

  OUR PEOPLE

															Significant	investment	in	additional	

               Establishment of a $1 million SkyCity 

host responsibility measures to improve 
our ability to detect excluded persons 
and continuous play, including the 
introduction of facial recognition 
technology across all SkyCity land-based 
casinos,	which	has	led	to	a	significant	
increase in the detection of excluded 
persons returning to a SkyCity casino in 
breach of their exclusion orders during 
the period.

 43 cameras  

installed across SkyCity casinos for  
facial recognition during FY20 

 1,757 customers  

identified	in	breach	of	their	exclusion	 
orders during FY20 
FY19 – 874

As at 30 June 2020 

21,327 customers 

have downloaded the new SkyCity app  
(launched in August 2019) 

Employee Hardship Fund, from funds 
contributed by the Senior Leadership Team 
and other senior executives across the 
business via voluntary salary reductions 
and voluntary contributions by other staff 
members, to assist employees impacted by 
COVID-19.  

Downsized our New Zealand workforce  
by around 

25%  

in response to COVID-19 

ZERO  

fatalities or serious injuries

8% reduction  

in Total Recordable Incident Frequency 
Rate (TRIFR) from FY19 baseline

72% increase  

in	hazard	identification	reports	from	 
FY19 baseline

SkyCity’s sustainability strategy is linked to seven of the 17 United Nations Sustainable Development Goals 
(a set of goals to end poverty, protect the planet, and ensure prosperity for all as part of a new sustainable 
development agenda) – Good Health and Well-being (Goal 3), Quality Education (Goal 4), Gender Equality 
(Goal 5), Decent Work and Economic Growth (Goal 8), Responsible Consumption and Production (Goal 12), 
Climate Action (Goal 13) and Partnerships to Achieve the Goal (Goal 17). 

A full description of the Sustainable Development Goals is available at www.un.org/sustainabledevelopment. 
SkyCity recognises that, for the Goals to be achieved, everyone needs to do their part and business and 
industry play an important role. We are committed to playing our part in helping to achieve the Goals.

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SkyCity Entertainment Group  Annual Report Year Ended 30 June 2020              
              
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  OUR COMMUNITIES

  OUR ENVIRONMENT

               Contributed a total of $3.7 million to the 

															SkyCity	was	among	the	first	major	

four New Zealand SkyCity Community 
Trusts for distribution to communities in 
the Auckland, Waikato, and Queenstown 
Lakes regions. In addition to company tax, 
SkyCity paid over $33 million in gaming tax 
and problem gaming levies derived from 
SkyCity's gaming operations.

 $3.7 million  

paid to the SkyCity Community Trusts 
FY19 – $4 million

$33.1 million  

paid in gaming taxes and  
problem gaming levies 
FY19 – $43.1 million

  OUR SUPPLIERS

               SkyCity has approximately 800 key ongoing 

significant	suppliers	across	the	SkyCity	Group,	
with a substantial number of these being in 
the food and beverage sector. 

Over  

$530 million  

paid to suppliers of goods and services 
during FY20 (including capital expenditure) 
FY19 – over $450 million

New Zealand companies to go carbon 
neutral	and	was	certified	carbonzero	
by	Toitū	Envirocare	in	New	Zealand	in	
October 2019 having paid $86,000 to offset 
the equivalent of 12,866 tonnes of carbon 
(measured in FY19).  

The	carbon	credits	purchased	through	Toitū	
Envirocare are generated by international 
projects, which will fund 48,000 solar 
household cookers for rural communities in 
China and help build wind farm capacity in 
India to replace fossil fuel alternatives. 

Certified	carbonzero	in	New	Zealand	by	
offsetting in FY20 the equivalent of 

12,866 tonnes CO2e 
15,137 tonnes CO2e  

total carbon footprint 
FY19 – 19,093 tonnes CO2e

Sky Tower lighting upgraded  
to LED resulting in a 

10% energy saving

  OUR SHAREHOLDERS

10 cents  

total dividend per share (fully imputed)  
FY19 – 20 cents per share

FTSE Russell (the trading name of FTSE International Limited and Frank Russell Company) has 
confirmed	that	SkyCity	Entertainment	Group	has	been	independently	assessed	according	to	
the	FTSE4Good	criteria,	and	has	satisfied	the	requirements	to	become	a	constituent	of	the	
FTSE4Good Index Series. 

Created by the global index provider FTSE Russell, the FTSE4Good Index Series is designed 
to measure the performance of companies demonstrating strong Environmental, Social and 
Governance (ESG) practices. The FTSE4Good indices are used by a wide variety of market 
participants to create and assess responsible investment funds and other products.

Creating Value

15

               
               
              
               
           
Performance

FY20 Highlights

SkyCity’s	financial	result	for	the	financial	year	ended	30	June	2020	has	been	significantly	impacted	by	the	
New	Zealand	International	Convention	Centre	fire	and	COVID-19	pandemic	that	emerged	in	New	Zealand	
and Australia in early 2020, with normalised EBITDA and NPAT for the Group for the period to 30 June 2020 
negatively impacted but at the top-end of the guidance range provided at the time of our equity raising in 
June 2020. 

Our	reported	results	were	up	significantly	over	the	prior	year	however	due	to	accounting	for	the	
New	Zealand	International	Convention	Centre	fire	and	the	gain	from	the	sale	of	the	long	term	concession	of	
the SkyCity Auckland car park, partially offset by a A$150 million impairment of the Adelaide casino licence. 

Pleasingly, our domestic business (which has historically accounted for over 85% of Group EBITDA) has 
demonstrated its resilience and traded well ahead of expectations when open and fully operational 
following the property closures in March 2020.

The key features of the FY20 result are:

EBITDA

Reported

Normalised

$348.3 million

$200.7 million

NPAT
Reported

Normalised

$235.4 million

$66.3 million

DIVIDEND 

Interim dividend* (fully imputed) of

10 cents per share

EQUITY RAISING

$230 million

equity raising launched in June 2020 and successfully completed during June and July 2020

SKYCITY ONLINE CASINO

Over

35,000 customer registrations

SkyCity Online Casino has grown rapidly since its launch in August 2019 despite operational constraints, 
with	significant	growth	in	its	customer	base	over	the	period	–	with	over	35,000	customer	registrations	as	
at	31	August	2020	–	and	the	business	being	profitable	since	April	2020

*AfinaldividendwasnotdeclaredforFY20duetorestrictionsinthecovenantwaivers/reliefsecuredaspartofthefundingplanannouncedby

thecompanyinJune2020.

16

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2020Our Performance History

Group Revenue

L
A
R
E
N
E
G

n
o

i
l
l
i

m
$

1,200

1,000

800

600

400

200

0

1,008

867

1,084

919

1,029

878

1,101

1,119

1,125

*

816

822

780

FY15

FY16

FY17

FY18

FY19

FY20

Reported

Normalised 
(IncludinggamingGST)

338

343

348

310

298

201

Group EBITDA

305 304

330 334

320

307

n
o

i
l
l
i

m
$

350

300

250

200

150

100

50

0.0

FY15

FY16

FY17

FY18

FY19

FY20

Earnings Per Share (EPS) and Dividend Per Share (DPS)

35.4

22.9

22.0

20.0

25.5

24.3

23.4

21.0

25.4 25.3

25.6

20.0

20.0

21.4

20.0

6.8

10.0

10.0

35.0

30.0

25.0

20.0

15.0

10.0

5.0

0.0

e
r
a
h
s

r
e
p
s
t
n
e
C

FY15

FY16

FY17

FY18

FY19

FY20

Enterprise Value

3,110

643

2,467

3,357

348

3,072

349

3,196

447

3,009

2,723

2,749

3,036

488

2,548

2,308

541

1,767

3,500

3,000

2,500

2,000

n
o

i
l
l
i

m
$

1,500

1,000

500

0.0

FY15

FY16

FY17

FY18

FY19

FY20

(1) Basedonthesharepriceandnumberofsharesonissueasat30Juneineachfinancialyear.
(2) Grosshedgeddebtlesscashatbankasat30Juneineachfinancialyear.

*This	is	a	summation	of	the	first	six	lines	on	the	face	of	the	Income	Statement.

Note: FY19 and prior year results include the Darwin operations.

Reported

Normalised

ReportedEPS

NormalisedEPS

DeclaredDPS

EquityValue(1)

NetDebt(2)

Performance

17

 
 
 
 
 
Diversity Snapshot

SkyCity is a major employer with over 3,800 staff. We employ a diverse range of people 
at all skill levels and aim to create an environment where people are at the centre,  
are motivated to work hard, progress in their careers and are empowered to grow  
and achieve. 

The following graphic shows the diverse makeup of our workforce as at 30 June 2020 and, where relevant,  
as a comparison against our workforce numbers as at 30 June 2019.

58%

ofourworkforce 
are36yearsold 
andunder

FY19 – 59%

36  
YEARS

averageageof 
ourworkforce

FY19 – 35 YEARS

79  
YEARS

ageofouroldest 
staffmember

FY19 – 83 YEARS

1%

identifyashaving 
adisability

FY19 – 1%

Staffspeak/writein

57

different 
languages

Top3 
non-English 
languages:
Mandarin
Tagalog  
(Philippines) 
Hindi

STAFF

3,817

(full-time,part-time 
andcasual)

FY19 – 5,031

6%

identifyasbeinga 
memberofthe 
LGBTTI+community

FY19 – 6%

18

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2020 
L
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The	gender	composition	of	SkyCity’s	directors,	officers,	senior	executives	and	total	workforce	as	at	30	June	2020	
and, comparatively as at 30 June 2019, is set out below:

Female

Male

Female

Male

2020

Number % Number %

Total

2019

Number % Number %

Total

Directors

Officers

Senior Executives

2

3

4

40%

43%

40%

3

4

6

60%

57%

60%

5

7

10

Directors

Officers

Senior Executives

2

3

4

33%

38%

36%

4

5

7

67%

62%

64%

6

8

11

Total Workforce

1,832

48%

1,980

52% 3,812

Total Workforce

2,456

49%

2,569

51% 5,025

In the above tables:

• 

• 

• 

	‘officers’	are	the	Chief	Executive	Officer	and	those	directly	reporting	to	the	Chief	Executive	Officer,	other	than	the	Executive	Assistant;	

	‘senior	executives’	are,	with	the	exception	of	the	Chief	Executive	Officer,	those	who	hold	a	strategic	position	(as	determined	by	the	

People and Culture Committee from time to time) and are noted as a ’senior executive’ in the SkyCity Board Charter; and

 the ‘total workforce’ number does not include those who identify as gender diverse and those who elected not to identify as being 

female, male or gender diverse.

51%

men

FY19 – 51.1%

1%

genderdiverse

FY19 – 0.1%

39%

ofleadershiproles
heldbywomen

FY19 – 38%

48%

women

FY19 – 48.8%

AGE

GenerationZ(<23years)19.2%
Millennials(24–36years)38.4%
GenerationX(37–53years)31.4% 
BabyBoomers(54–75years)10.9%
Veterans(76–93years)0.1%

FY19

18.8%

40.8%

28.8%

11.5%

0.1%

Top10ethnicities* 
staffidentifywith:

Chinese
NewZealander
Indian
Australian
Māori
OtherAsian
Filipino
European
Samoan
Other
European

17%

15%

11%

11%

8%
7%

6%
6%

3%
2%

*Givenasapercentageofthosestaff
memberswhoprovideddetails 
abouttheirethnicity.

Diversity Snapshot

19

Communities 
need good 
businesses

By creating value for others,  
we create value for SkyCity.

L
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Group Strategy

In 2018, we announced a refreshed 
Group medium term strategy which 
has a clear focus on the creation of 
both sustainable shareholder returns 
and enhanced social and sustainability 
initiatives critical to the long term 
viability and success of SkyCity.

Key considerations when setting the strategy in 
2018 were:

• 

• 

• 

• 

• 

	profitability	of	our	business	is	roughly	80%	
from New Zealand and 20% from Australia. 
Shareholders are comfortable with the relatively 
low country risk and regulatory environments 
that these jurisdictions offer and we are likely 
to remain focused on this region for the 
foreseeable future;

 our business is predominantly gaming-led, 
with roughly 80% currently coming from the 
casino component. The long term, exclusive 
nature of our land-based casino licences 
provides	a	solid	underpin	to	the	risk	profile	of	
the business. We have strategically evaluated 
our existing casino licences to ensure we are 
maximising the potential within them and have 
identified	further	opportunity	for	growth;

 there are unlikely to be many (if any) new 
land-based casino licence opportunities in our 
jurisdictions of operation, so growth (other than 
organic growth) will have to come from other 
lines of business. The balance of our business 
essentially derives from hotels and restaurants. 
Our restaurants are relatively low margin and 
exist primarily to service our gaming, hotel 
and conventions customers and to ensure 
that our destinations remain relevant in their 
communities. Our hotels are higher margin 
businesses and there is an opportunity to scale 
up our portfolio and expertise;

 we are cognisant of a strategic need to 
remain abreast of developments in the online 
and digital space and, where appropriate, 
to ensure that we take up opportunities that 
will ensure we continue to offer a relevant form 
of entertainment;

 a review of our existing precincts to ensure that 
we are maximising opportunities has highlighted 
areas of potential investment into premium 
gaming spaces, hotels (as highlighted above) and 

entertainment to ensure our destinations remain 
relevant to customer demand. Where necessary, 
we are prepared to acquire property to ensure 
we are future-proofed;

• 

 we have two major projects in progress which 
still	require	significant	investment	to	complete	
over the next few years. While we are very 
comfortable with our ability to service and 
repay the debt funding for these projects, 
we currently have limited debt capacity for 
other expansionary projects or initiatives in the 
short term. Any funding requirements for new 
initiatives will be raised through sale of non-core 
assets and/or partnering using a “capital lighter” 
approach; and

• 

 the relatively high dividend yield that SkyCity 
offers is valued by shareholders and should be 
preserved and recognised when looking at any 
future funding requirements.

Despite the challenges presented by the COVID-19 
global pandemic, SkyCity’s Group strategy 
remains relevant today with an immediate focus 
on managing the post COVID-19 recovery and 
completing the major projects in Adelaide and 
Auckland which will underpin medium term 
earnings	and	cash	flow	growth.	The	investments	
we	make	generate	wide-ranging	benefits	for	
our communities and through the New Zealand 
International Convention Centre and Horizon Hotel 
project in Auckland, plus the casino expansion and 
‘Eos by SkyCity’ hotel development in Adelaide, 
we will support the economic and tourism 
recoveries in both communities.

Given the uncertainty still facing the business 
however, it is unlikely that any large, new, 
capital intensive developments will be advanced. 
The balance sheet capacity and liquidity buffers will 
be preserved to protect against possible trading 
downside scenarios and potential future COVID-19 
related closures. Consequently, hotel development 
and property master planning and development 
initiatives are currently on hold although still 
continue	to	be	refined.

SkyCity has historically delivered a relatively 
high dividend yield for shareholders – however, 
dividends are currently suspended due to covenant 
waivers/relief secured as part of the funding plan 
announced in June 2020. SkyCity will be reviewing 
its dividend policy over the coming months with the 
aim of resuming dividend payments later in 2021.

21

Our Vision

To be the leader in gaming, entertainment 
and hospitality in our communities

Our Business Goals

Improve  
our operating 
performance

Optimise  
our existing  
portfolio

Grow and  
diversify our 
business

Our Character &  
Culture Goals

Offer a great 
and safe 
place to work

Always put 
customers 
first

Be responsible 
leaders in our 
communities

22

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2020L
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This section provides a summary of SkyCity’s 
performance and strategic positioning to create 
value	during	the	financial	year	ended	30	June	2020	
and our priorities for the year ahead. 

FY20 Performance –  
Our Business Goals

Improve our Operating Performance 

During	the	year	in	review,	SkyCity	faced	significant	
challenges	arising	from	the	fire	at	the	New	Zealand	
International Convention Centre and the impacts 
of COVID-19. We were able to move quickly to right 
size our operations for our expected future demand 
environment and to stand up our operations 
on reopening. Following implementation of the 
labour restructure in New Zealand during the 
period, SkyCity expects to deliver $50 million in 
annualised	cost	savings	and	a	more	flexible	and	
resilient operating model going forward to be able 
to effectively manage an uncertain domestic and 
international environment.   

The	benefits	of	investment	in	new	gaming	
product, product management and changes 
to	floor	layout	continue	to	be	realised	across	
the Group, particularly in Auckland, as is our 
ongoing investment in premium/VIP gaming. 
SkyCity continues to leverage complementary assets 
to drive gaming visitation (ie. hotels, car parking and 
casino food and beverage) and focus on targeted 
and tactical marketing as a cost-effective tool for 
driving	profitable	visitation.	The	strong	performance	
of our gaming machine business when open post 
property closures has been particularly pleasing 
given its importance to Group earnings and value.

We continue to make good progress on our ICT 
investment and digital capability. We have delivered 
significant	change	to	critical	ICT	infrastructure	and	
are now at a point where we can focus on initiatives 
to enhance the customer experience, centred 
around web and mobile, customer relationship 
management and data analytics.  

Optimise our Existing Portfolio

We have progressed a number of key initiatives 
to optimise our existing portfolio over the year 
in review.

Excellent progress has been made on the 
SkyCity Adelaide expansion project during 
the year. The project is progressing well and is 
due to open before the end of 2020. In addition, 
the	significant	master	planning	works	for	the	existing	

SkyCity Adelaide business within the Railway Station 
building remain on track to complete in time for 
the expansion opening. We expect to open the 
facilities	in	a	staged	manner,	reflecting	customer	
demand, with a focus initially on local and interstate 
customers (given expected ongoing international 
border	closures).	Significant	focus	is	being	given	to	
preparing SkyCity Adelaide for operationalisation to 
ensure a smooth handover and ensure we can hit 
the ground running from opening. We are currently 
in the process of hiring up to 700 new employees 
who will be required when the expansion is fully 
operational and expect to implement new regulatory 
reforms (banknote acceptors, ticket-in ticket-out 
(TITO)	technology	on	the	main	gaming	floor	and	a	
multi-protocol gaming system) from October 2020, 
following completion of the South Australian 
Government’s regulatory review. Walker Corporation, 
which is developing Festival Plaza and a 1,500-space 
car park (adjacent to SkyCity Adelaide), is progressing 
satisfactorily, but slightly behind schedule, and we 
now expect the car park to be handed over towards 
the end of FY21. SkyCity still expects to deliver the 
project in-line with its A$330 million budget and 
that the project will transform SkyCity Adelaide 
into a world-class entertainment complex. As 
previously	flagged,	SkyCity	has	booked	a	A$150	
million impairment of SkyCity Adelaide’s carrying 
value due to the revised timeframe to achieve long 
term potential earnings post expansion, exacerbated 
by the impact of COVID-19 – this is a non-cash item 
which reduces intangible asset value (casino licence) 
and does not impact debt covenant calculations.  

The	fire	at	the	New	Zealand	International	
Convention Centre (NZICC) site during 
October 2019, coupled with disruptions to 
construction activity as a consequence of COVID-19 
restrictions,	has	resulted	in	further	significant	
delays to the project. At this stage, we expect 
Horizon Hotel to be completed during 2021 and the 
NZICC during 2023, with the possibility of hosting 
conferences by late 2023 or early 2024. We expect 
the	600	car	parks	damaged	by	the	fire	to	be	
returned by the end of FY21 and the balance of the 
car parks (650 spaces) alongside completion of the 
NZICC.	Despite	the	impacts	of	the	fire	and	COVID-19	
on the project timetable and delivery, we remain 
comfortable with our contractual position – 
Fletcher Construction is required to complete 
the project and, during May 2020, we secured 
a two-year extension to the long stop date to 
complete the NZICC (to 2 January 2025) with the 
New Zealand Government. 

Group Strategy

23

As previously reported, appropriate project 
insurance is responding to the NZICC and 
Horizon	Hotel	reinstatement,	with	the	first	tranche	
of the insurance proceeds (totalling $105 million) 
received. We expect the total cost to reinstate the 
NZICC and Horizon Hotel to be fully covered by 
insurance and, accordingly, there are no changes 
to previous guidance for the total project costs to 
SkyCity (of around $750 million). Whilst the further 
delays on the project are regrettable, the long term 
investment thesis for the project remains intact – 
the NZICC will support long term growth in tourism 
expenditure	and	be	a	significant	demand	driver	
for our Auckland precinct, in addition to having 
secured an exclusive casino licence for our key 
property out to 2048. 

Beyond the major projects, master planning 
and development opportunities in Auckland, 
Hamilton	and	Queenstown	continue	to	be	refined	
– however, major decisions are currently paused 
due to COVID-19, balance sheet constraints for the 
foreseeable future and an uncertain outlook for 
our	tourism-related	businesses.	Significant	long	
term option value remains embedded in our 
Auckland precinct (including 2,500sqm of land 
able to be developed) and a potential hotel 
opportunity in Hamilton, whilst currently 'on hold', is 
a complementary asset which would support long 
term growth of the property. We continue to evaluate 
future options for our Queenstown properties given 
their reliance on VIP gaming and international 
tourists. A range of other smaller projects were 
completed during the year in review – most notably, 
the major refurbishment and expansion of premium 
gaming facilities in Auckland and upgrades to 
Marble Hall and associated facilities at SkyCity 
Adelaide, which included the opening of The 
Guardsman, a South Australian themed restaurant 
and bar in the historic Railway Station building. 

We are continuing to progress further opportunities 
to release capital from property assets and 
restructure over the medium term, which includes 
exploring an internal restructuring of our operations 
and property assets. A potential opportunity exists 
to establish standalone funding structures and 
unlock unrecognised value in property assets 

(with an estimated fair value of $2 billion of land 
and buildings owned as at 30 June 2020) – with 
our intention to separately report our operations 
and property assets once the internal restructure 
is complete. We continue to evaluate the potential 
sale of certain non-core assets, such as the 
AA Centre (SkyCity HQ) in Auckland once current 
building works and leasing are completed. 

SkyCity remains focused on effective capital 
discipline and, following announcement of our 
funding plan which included a $230 million equity 
raising successfully executed during June and 
July 2020, our balance sheet is in a strong position 
to deliver on our medium term strategic plan. 
Following	the	equity	raising,	we	have	sufficient	
liquidity to fund our major projects in Adelaide and 
Auckland and to respond to a range of downside 
scenarios, including a longer and more protracted 
recovery in New Zealand and Australia and/or 
further COVID-19 disruptions. Our balance sheet 
capacity for future growth projects and/or capital 
management will be reviewed when we are no 
longer in reliance on covenant waivers/relief secured 
as part of the funding plan and the domestic and 
international environment becomes more certain. 
We remain committed to our BBB- (negative 
outlook) credit rating which S&P Global Ratings 
re-affirmed	following	the	equity	raising	and	well	
positioned to raise further debt capital if required 
in the future.

Grow and Diversify our Business 

We launched SkyCity Online Casino, an offshore 
online casino, in August 2019 with Gaming 
Innovation Group (GiG) via a Malta-based 
subsidiary. The site, which offers high quality host 
responsibility and a brand name New Zealanders 
can trust, has seen strong growth during FY20 with 
over 25,000 customer registrations by year-end 
(over 35,000 as at the end of August 2020) and 
the	business	trading	profitably	from	April	2020.	
GiG provides SkyCity with a full-suite online casino 
solution, which includes a technical platform, 
gaming content, managed services and front-end 
development. SkyCity supports future regulation 
of the New Zealand online casino market, 
including introducing an appropriate licensing 

24

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2020L
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regime for operators and imposing taxes and 
host responsibility requirements. Following a 
public consultation commenced during 2019, the 
Department of Internal Affairs (the New Zealand 
gambling regulator) is developing a policy 
framework for potential regulation. While ultimately 
a regulated online gaming market in New Zealand 
remains the preferred solution for SkyCity, the 
launch of SkyCity Online Casino is an important 
step on the journey of pursuing opportunities to 
grow and diversify our earnings, addressing a fast 
growing industry which is highly complementary to 
our land-based activities and offering customers a 
multi-channel gaming experience.  

SkyCity’s strategy for growing its hotel business 
remains focused on the successful delivery of 
Eos by SkyCity and the Horizon Hotel in Auckland 
over the next 12–18 months. Longer term hotel 
development opportunities on existing precincts 
continue	to	be	refined,	but	major	decisions	are	
currently paused due to COVID-19.  

As an entertainment and hospitality provider, 
SkyCity is challenged to stay relevant in relation 
to new forms of entertainment. In addition to 
our foray into online gaming, by late 2020, the 
existing SkyCity Auckland Convention Centre will 
become home to the All Blacks Experience and 
Weta Workshop, both providing unique, interactive 
customer experiences. Federal Street will become 
Auckland’s leading entertainment zone ensuring 
the long term relevance of our precinct and appeal 
to a broad range of demographics.

SkyCity also continues to monitor and evaluate 
regional merger and acquisition opportunities in its 
industry, noting that inorganic growth opportunities 
are likely to emerge as a consequence of the impact 
of COVID-19 on the casino industry and both the 
domestic and global economies.

FY20 Performance – Our 
Character and Culture Goals   

At SkyCity, we need to continually focus on 
protecting and enhancing our social licence to 
operate. Following good progress during FY18 

and FY19, we have continued to invest in key 
sustainability initiatives, particularly in the areas 
of diversity and inclusion. We continue to actively 
promote women into leadership positions and 
are proud of the gender and cultural diversity we 
have across the business. We are also committed to 
providing safe, fun and progressive environments 
for our customers, suppliers and staff. We continue 
to deliver on our Group health and safety strategy, 
which is centred around preventing harm and 
building awareness, particularly in response to 
the risks posed by COVID-19 in our communities. 
We remain focused on youth development and 
supporting our most vulnerable staff. We continue 
to meaningfully reduce our gender pay gap 
across	the	New	Zealand	businesses	and	the	final	
instalment of our ‘$20 by 2020’ wage initiative is 
scheduled to be implemented in New Zealand by 
the end of 2020.  

Being a responsible member of our community 
remains a key aspect of our sustainability 
framework and Group strategic plan. In the year in 
review, we achieved carbon neutral status across our 
New Zealand operations, launched allocations for 
our employee-led SkyCity Green Fund (which will 
invest in projects globally to offset emissions) and 
implemented	initiatives	to	reduce	waste	to	landfill	
and water usage. We have refocused the SkyCity 
Community Trusts to ensure targeted allocations 
and contributions go to those causes most worthy 
within our communities. The establishment of the 
SkyCity Employee Hardship Fund in April 2020, 
totalling	$1	million,	has	assisted	staff	facing	financial	
difficulties	as	a	consequence	of	the	impacts	of	
COVID-19.

At SkyCity, we are proud of, and rely on, our 
culture of compliance, which encourages people 
to focus on doing the right thing by themselves, 
their teammates, the company and stakeholders. 
To	ensure	our	future	success	across	various	financial,	
social and human capitals, it is important to 
continue conducting our business holistically within 
the terms of our sustainability framework.

Group Strategy

25

Outlook for FY21

Assuming there is no adverse change to the 
current COVID-19 outlook in New Zealand and 
South Australia, we expect Group normalised 
EBITDA to be above FY20, but still below 
pre-COVID-19 and FY19 levels. 

We expect the domestic businesses to continue to 
perform well when open (although we remain well 
prepared for the possibility of further closures), but 
are planning for negligible International Business 
and international tourism activity due to ongoing 
international border closures. At a property/unit level:

• 

• 

 Auckland performance is expected to return to 
trends observed prior to the second property 
closure in August 2020, driven by a resilient  
domestic gaming performance and cost savings, 
offset by weaker performance from non-gaming 
businesses;

 Hamilton is expected to deliver good 
performance versus the prior comparable period 
– predominantly domestic business underpinned 
by positive gaming machine activity and 
cost savings;

• 

• 

• 

• 

 Queenstown is expected to be adversely 
impacted by continuing international 
border restrictions;

 the Adelaide expansion is expected to open in 
phases during FY21 (depending on the operating 
environment due to COVID-19) and we expect 
EBITDA to be broadly consistent with FY19 levels; 

 negligible International Business turnover 
is	expected,	with	fixed	operating	costs	for	
International Business of around $750,000 per 
month; and

 SkyCity Online Casino is expected to deliver a 
more meaningful contribution.

SkyCity’s dividend policy is to be reviewed during 
1H21. We are not currently able to pay an interim 
dividend due to reliance on covenant waiver/relief 
(for the December 2020 testing period) secured as 
part of the funding plan announced in June 2020, 
but	are	expecting	to	pay	a	final	dividend	for	FY21	
in September or October 2021 if there are no 
significant	adverse	changes	to	the	current	COVID-19	
status in New Zealand and South Australia. 

Our Business Goals

FY21 Priorities

Improve our 
operating 
performance

• 

 Manage COVID-19 recovery following reopening of properties

•  Maintain	a	flexible	operating	model	to	respond	to	COVID-19	restrictions

• 

• 

• 

 Increased focus on customer experience management (CXM) and data analytics

 Continue growth in core Auckland gaming business 

 Implement new information and communications technology (ICT) systems, 
including data management, Internet Protocol television (IPTV) and 
facial recognition

• 

	Continue	to	pursue	operating	efficiencies	and	cost	savings

• 

• 

• 

• 

 Complete SkyCity Adelaide expansion project by the end of 2020 and 
leverage	benefits

 Manage reinstatement of the New Zealand International Convention Centre and 
Horizon	Hotel	project	following	the	fire	and	impacts	of	COVID-19

	Enhance	Auckland	main	gaming	floor	customer	experience,	including	new	bar	
and food court

 Enhance Auckland VIP gaming experience, including launching BLACK – a new 
gaming area for our VIP customers

•  Refine	development	opportunities	in	Auckland,	Hamilton	and	Queenstown

• 

 Explore potential sale of non-core assets, such as the AA Centre (SkyCity HQ)  
in Auckland

Optimise our  
existing portfolio

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Our Business Goals

FY21 Priorities

Grow and diversify 
our business

• 

• 

• 

 Progress opportunity to address online casino market in New Zealand

 Monitor and evaluate regional merger and acquisition opportunities in 
our industry

  Support opening of new entertainment attractions, All Blacks Experience and 
Weta Workshop, in Auckland 

Our Character and 
Culture Goals

Offer a great and 
safe place to work

FY21 Priorities

•  Focus on maintaining staff resilience, morale and motivation 

• 

 Maintain a cohesive management team focused on strengthening the  
SkyCity culture

•  Continuous improvement in health and safety performance 

•  Continue to promote awareness of mental health risks

• 

• 

 Zero work-related fatalities on our sites and/or sites where SkyCity has primary 
control or management responsibilities 

 Deliver employment opportunities for youth through our Project Nikau 
programme 

•  Maintain labour practices commensurate with an employer of choice 

• 

 Undertake safety engagement activities that promote active and visible  
safety leadership

Always put 
customers	first

•  Maintain best practice host responsibility standards across all properties

•  Enhance our facial recognition systems 

Be responsible 
leaders in our 
communities

• 

• 

• 

• 

• 

• 

 Build foundations for a new customer data platform to provide more relevant 
insights and communications 

 Continue to improve the performance of the SkyCity Premier Rewards loyalty 
programme and customer experiences across each property

 Maintain leading position on diversity and inclusion through active engagement 
on issues and with stakeholder groups

 Measure and reduce SkyCity’s carbon footprint and retain carbon neutral status 

 Successfully allocate funds from the SkyCity Employee Hardship Fund to support 
staff impacted by COVID-19

 Commence allocations to projects nominated by the employee-led SkyCity 
Green Fund

• 

	Implement	initiatives	to	reduce	waste	to	landfill	and	water	usage

Group Strategy

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Delivering 
memorable   
entertainment 
experiences

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About SkyCity

SkyCity is New Zealand’s largest tourism, leisure and entertainment company and is 
dual listed on the New Zealand and Australian stock exchanges.

As one of three major publicly listed casino 
operators in Australasia, SkyCity operates integrated 
entertainment complexes in New Zealand 
(in Auckland, Hamilton and Queenstown) and in 
Adelaide, Australia – each featuring casino gaming 
facilities and premium restaurants and bars, 
which appeal to both domestic and international 
visitors alike. 

SkyCity also offers award-winning hotel 
accommodation in Auckland at The Grand 
by SkyCity and SkyCity Hotel. SkyCity’s hotel 
offering will shortly be complemented by Eos by 
SkyCity, a new 120-room luxury hotel due to open 
in Adelaide, South Australia, before the end of 2020 
and Horizon Hotel, a new 300-room 5-star hotel 
now expected to be completed in Auckland during 
2021	(having	been	impacted	by	the	significant	fire	

that broke out at the New Zealand International 
Convention Centre in October 2019 and the 
COVID-19 pandemic).

In August 2019, SkyCity launched SkyCity Online 
Casino, an offshore online gaming business for 
New Zealanders, as a logical extension of its 
land-based casino operations. Whilst the business is 
still very much in its infancy, SkyCity is encouraged 
by SkyCity Online Casino’s performance since 
launch. As at 31 August 2020, there were over 
35,000 registered SkyCity Online Casino customers.

SkyCity employs over 3,800 staff across its 
operations in New Zealand and Australia across 
more than 180 job types, with around 2,500 staff 
based	at	its	flagship	property	in	Auckland.

SkyCity Online Casino 
Malta

SkyCity Auckland & 
Group Head Office

SkyCity Hamilton

SkyCity Queenstown  
and SkyCity Wharf

29

SkyCity Adelaide

OUR HISTORY AT A GLANCE

2020
•   COVID-19 pandemic temporarily closes all SkyCity 

properties in New Zealand and Adelaide, South Australia

2019
•  SkyCity sells SkyCity Darwin
•  SkyCity Online Casino launches offshore
•   SkyCity sells long term concession (licence to operate) over 

SkyCity Auckland car parks to Macquarie Principal Finance Group 

•			A	significant	fire	broke	out	at	the	New	Zealand	International	

Convention Centre (under construction)

2018
•   Construction commences on the SkyCity Adelaide expansion project

2016
•			The	first	sod	was	turned	on	the	New	Zealand	 

International Convention Centre/Horizon Hotel site 

2013
•  SkyCity acquires SkyCity Wharf in Queenstown

2012
•  SkyCity acquires full ownership of SkyCity Queenstown

2005
•  SkyCity acquires full ownership of SkyCity Hamilton

2004
•  SkyCity acquires SkyCity Darwin

2002
•  SkyCity Hamilton opens

2000
•  SkyCity Queenstown opens
•  SkyCity acquires SkyCity Adelaide 

1999
•  SkyCity lists on the Australian stock exchange

1998
•   Harrah’s management contract ends and SkyCity becomes 

a New Zealand-managed operation

1997
•  Sky Tower opens in Auckland

1996
•			SkyCity	opens	its	flagship	SkyCity	Auckland	complex	with	Harrah’s	
Entertainment (now Caesars Entertainment), the largest casino 
entertainment operator in the United States, as the operator 

•  SkyCity lists on the New Zealand stock exchange

1994
•  Construction of the SkyCity Auckland complex commences

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Auckland

Property

General Manager

SkyCity Auckland, New Zealand

Opened

1996

Casino Venue Licence

Runs until 2048*

Michael	Ahearne,	Chief	Operating	Officer

Facilities

• Casino

•  Hotels 

• Food and beverage

• Entertainment

• Out-catering

• Car parking

• Sky Tower

• Theatre

•  esports broadcasting studio 

•  Telecommunications and 

broadcasting facilities

Licensed Gaming Product

• 1,877 electronic gaming machines

Workforce

FY20 Revenue 

• 150 table games

• 240 automated table games

~2,500 staff

$451.0 million** (reported) 
$497.3 million (normalised)

*The casino venue licence can be renewed for a further period of 15 years pursuant to sections 134–138 of the New Zealand Gambling Act 2003. 

**Excludes	New	Zealand	International	Convention	Centre	fire	income	and	the	sale	of	the	Auckland	car	park	concession.

Located in the heart of Auckland’s CBD, 
SkyCity	Auckland	is	the	flagship	property	of	the	
SkyCity Entertainment Group and features a casino, 
two award-winning hotels – The Grand by SkyCity 
and SkyCity Hotel, bars and restaurants, a 700-seat 
theatre and the iconic Sky Tower.

Opened in 1997, the 328-metre tall Sky Tower 
has been an icon of Auckland’s skyline for over 
20 years and attracts over 500,000 visitors each 
year. As the tallest free-standing structure in 
the Southern Hemisphere, visitors can enjoy 
breathtaking views right across Auckland from the 
Sky Tower’s two observation decks or while dining in 
one of three restaurants in the Sky Tower, including 
Auckland’s only 360-degree revolving restaurant. 
At the very top of the Sky Tower, a 93-metre 
communications mast accommodating VHF, UHF, 

AM and FM broadcasting and telecommunications 
antennas provides telecommunications and 
broadcasting facilities to the telecommunications 
industry. The Sky Tower is also home to 
New Zealand’s only esports broadcasting studio.

SkyCity is currently investing more than 
$700 million within the SkyCity Auckland precinct 
with the development of the New Zealand 
International Convention Centre, an adjacent 
laneway, over 1,250 additional car parking spaces 
and the new 300-room, 5-star Horizon Hotel. 
This development was originally expected to be 
completed in 2019 – however, due to initial delays by 
the	contractor,	the	significant	fire	that	broke	out	at	
the New Zealand International Convention Centre 
in October 2019 and the subsequent impacts of the 
COVID-19 pandemic that emerged in early 2020, 

About SkyCity

31

Horizon Hotel is now expected to be completed 
during 2021 and the New Zealand International 
Convention Centre and adjacent laneway are 
expected to be completed during 2023.

The New Zealand International Convention Centre 
will be New Zealand’s premier convention centre 
enabling New Zealand to attract major international 
conferences as well as having capability for 
sporting events, theatre and musical performances. 
The centre is designed to be a welcoming, open 
building complemented by a fresh new streetscape 
for local, national and international visitors alike to 
enjoy. Two of the largest pieces of public art ever 
created in New Zealand, commissioned by SkyCity 
from New Zealand artists Sara Hughes and Peata 
Larkin, will adorn the exterior of the New Zealand 
International Convention Centre and span a total 
of 5,760sqm.

The 5-star Horizon Hotel will bring 300 new 
high-end rooms to the Auckland CBD and will 
be uniquely connected via an air bridge over 
Hobson Street to three city centre blocks across 
the New Zealand International Convention Centre 
and SkyCity Auckland’s entertainment precinct. 
It will also be located directly above a new retail 
and dining laneway that will connect Nelson and 
Hobson Streets, and adjacent to Federal Street’s 
award-winning restaurants and bars.

During	the	last	financial	year,	SkyCity	completed	
a $5.5 million refurbishment of EIGHT, a VIP 
table game area located on Level 8 of the 
SkyCity Auckland main site. A new $22 million 
BLACK and Ultra VIP gaming machine area on 
Level 9 of the SkyCity Auckland main site was 
scheduled to open in April 2020 but, due to 
COVID-19 related delays, will now open later 
this year. These new areas will provide an unrivalled 
VIP offering and experience to our domestic 
VIP customers.

Two new attractions are expected to open 
at SkyCity Auckland before the end of 2020. 
The All Blacks Experience is a joint venture between 
New	Zealand	Rugby	and	Ngāi	Tahu	Tourism	and	will	
provide visitors with a state-of-the-art, interactive 
experience showcasing the All Blacks. Through the 
use of innovation and technology, it will provide a 
full sensory, interactive, and immersive experience 
for all New Zealanders and visitors to celebrate 

New Zealand’s rugby heritage, achievements and 
culture – bringing together the stories of our rugby 
legends, the drama and excitement of test match 
rugby, and the mastery and legacy of the All Blacks. 
Academy Award-winning design and effects 
company Weta Workshop will open an immersive 
attraction to complement its behind-the-scenes 
tours at their Miramar headquarters in Wellington. 

Over	the	last	financial	year,	we	have	also	continued	
to evaluate our master plan for the SkyCity Auckland 
complex with ongoing concept development and 
feasibility analysis to explore opportunities for further 
accommodation, food and beverage, new gaming 
spaces and entertainment offerings. Our vision is 
for SkyCity Auckland to be a customer-centred 
destination	with	an	ecosystem	of	mutually	beneficial	
places – buildings, experiences and public spaces. 
As part of this broader master planning programme, 
SkyCity has acquired over $100 million of property 
around the SkyCity Auckland precinct over recent 
years – with the SkyCity Auckland footprint now 
spanning the majority of three blocks in the 
Auckland CBD (~3.5 hectares) with ~295,000sqm of 
gross	floor	area.	In	light	of	the	COVID-19	pandemic,	it	
is	unlikely	that	any	significant	commitments	will	be	
made in the short term until there is greater certainty 
of the domestic and international economic 
environments.

FY20 PERFORMANCE

SkyCity Auckland delivered a robust performance in 
FY20	despite	significant	external	events	impacting	
the business. Good momentum was achieved 
prior	to	the	fire	at	the	New	Zealand	International	
Convention Centre and impact of COVID-19, 
including record local gaming activity for the eight 
months to 29 February 2020.

The property achieved positive performance from 
reopening in mid-May 2020 until the further 
mandated closure on 12 August 2020 (in response 
to an isolated COVID-19 outbreak in the greater 
Auckland area), particularly from gaming machines, 
despite reduced capacity and limited marketing 
and promotional activity. The non-gaming 
businesses performed satisfactorily, particularly 
the hotels. Local gaming activity during the 
period from 1 June – 11 August 2020 returned to 
pre-COVID-19 levels.  

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The new BLACK gaming machine area at SkyCity Auckland will cater for our domestic VIP customers.

FY20 ACHIEVEMENTS

The Sugar Club and Huami were both named in Metro Magazine’s 2019 Top 50 Bars  
(August 2019) 

East Day Spa, located in The Grand by SkyCity, was named New Zealand’s Best Hotel 
Spa at the 2019 World Spa Awards (October 2019) 

Six SkyCity Auckland signature restaurants, The Grill, Gusto at the Grand, MASU by Nic Watt, 
Depot, Federal Delicatessen and Huami, were named in the prestigious 2019 Cuisine Good 
Food Awards list, with The Grill receiving two hats and each of Depot, Gusto at the Grand 
and MASU by Nic Watt receiving one hat (November 2019)

The Sky Tower was named by TripAdvisor as #1 of 203 things to do in Auckland Central

About SkyCity

33

Hamilton

Property

General Manager

Opened

Casino Venue Licence

Facilities

SkyCity Hamilton, New Zealand

Michelle Baillie

2002 
Increased ownership from 70% to 100% in 2005

Runs until 2027*

• Casino

• Food and beverage

• Conventions

• Car parking

• Entertainment

• Tenpin bowling

Licensed Gaming Product

• 339 electronic gaming machines

Workforce

FY20 Revenue

• 23 table games

~300 staff

$52.3 million (reported) 
$58.8 million (normalised)

*The casino venue licence can be renewed for a further period of 15 years pursuant to sections 134–138 of the New Zealand Gambling Act 2003.

Situated within Hamilton’s historic Chief Post 
Office,	in	a	building	designed	to	maximise	a	superb	
riverside location on the banks of the Waikato 
River, SkyCity Hamilton features a casino, bars and 
restaurants, a conference centre and Hamilton’s 
only tenpin bowling alley.

The SkyCity Hamilton business has been on a 
transformational journey over recent years with the 
opening of a new food and beverage development 
in 2015, the addition of a modern tenpin bowling 
alley, Bowl and Social, in 2016 and the addition 
of X-Golf, a virtual golf simulator, and a new café 
in 2019. A new Baccarat lounge was opened on the 
casino	floor	in	mid-July	2020.

Over	the	last	financial	year,	we	continued	to	
progress our master plan for the SkyCity Hamilton 
complex to explore further opportunities to leverage 
the property’s riverbank location, including a 
potential hotel development and additional food 
and beverage and entertainment offerings, and 

to explore opportunities to optimise the product 
mix at SkyCity Hamilton in response to customer 
demand for electronic gaming machines (which are 
capacity constrained over weekends) in preference 
to tables, which are underutilised. The hotel 
feasibility also relies on hosting out of town gaming 
customers over the weekend, so the extra gaming 
machine product is necessary to satisfy this 
potential increase in demand. 

In December 2018, SkyCity applied to the 
New Zealand Gambling Commission to deploy 
60 additional electronic gaming machines at 
SkyCity Hamilton in substitution of three existing 
Blackjack table games. The Commission received 
242 separate submissions from the general 
public as well as submissions from Hamilton City 
Council, the Ministry of Health, Waikato District 
Health Board, Problem Gambling Foundation, 
Mapu Maia, Salvation Army Oasis, the Department 
of Internal Affairs, Anglican Action Mission Trust 

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SkyCity Hamilton

and Christchurch Casino Limited. A public hearing 
took place in Hamilton from 19 – 26 November 2019 
at which the Commission heard both factual and 
expert evidence, and detailed legal submissions 
from the seven parties authorised to appear and 
be heard. In June 2020, the Commission released 
its decision declining the application on the basis 
that the proposed amendments to the licence 
conditions involved an opportunities substitution 
which was not proportionate in terms of the 
provisions in the New Zealand Gambling Act 2003. 
SkyCity is currently considering whether to make 
another application to the Commission for a lesser 
number of electronic gaming machines.

The hotel development and feasibility analysis 
are currently on hold until there is greater 
certainty of the domestic and international 
economic environments.

FY20 PERFORMANCE

SkyCity Hamilton achieved a solid performance 
during FY20 despite the impact of COVID-19 and 
related property closure. EBITDA was only slightly 
down on the prior year on a like-for-like basis and 
record local gaming activity was achieved in the 
eight months to 29 February 2020, underpinned 
by strong activity from gaming machines, despite 
being capacity constrained during peak periods.

The property has achieved strong performance 
since reopening from mid-May 2020, with gaming 
machine revenue above pre-COVID-19 levels and a 
positive response from key customers to marketing 
and promotional activity. 

About SkyCity

35

The Guardsman at SkyCity Adelaide.

Eos by SkyCity will be Adelaide's most luxurious hotel when it opens.

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Adelaide

Property

General Manager

SkyCity Adelaide, Australia

Acquired

Licensing Agreement 

Facilities

David Christian

2000

Runs until 2085*

• Casino

• Hotel (due to open before the end of 2020)

• Food and beverage

• Entertainment

Licensed Gaming Product

•  828 electronic gaming machines (allowance for 1,500)

• 82 table games (allowance for 200)

• 67 automated table games (allowance for 300)

Workforce

FY20 Revenue

~1,000 staff

A$112.3 million (reported) 
A$121 million (normalised)

* The Approved Licensing Agreement between the Minister for Business Services and Consumers and SkyCity Adelaide Pty Limited provides 

SkyCity Adelaide with exclusive rights to provide casino gaming (except for interactive gambling) in South Australia until 30 June 2035.

Located in the historic Railway Station building on 
the banks of the Torrens River, SkyCity Adelaide is 
South Australia’s only casino destination. 

In January 2020, after being overlooked for more 
than a decade, the former Overland Dining Hall in 
the Railway Station building was transformed into a 
new, all-hours bar and restaurant 'The Guardsman' 
following a A$6 million restoration. The new venue 
pays homage to the Railway Station’s rich heritage, 
featuring a grand central bar, open kitchen and a 
coffee front.

SkyCity is currently investing A$330 million to 
transform SkyCity Adelaide into a world-class 
integrated entertainment hub on the Festival Plaza 
forecourt adjacent to the Adelaide Festival Centre 
and Adelaide Convention Centre and near the 
Adelaide Oval. Designed by The Buchan Group in 
association with Hecker Guthrie Walter Brooke, and 
built by Hansen Yuncken, the new development is 

scheduled to open before the end of 2020 and will 
include a 120-room luxury hotel – Eos by SkyCity, 
wellness centre with a day spa, pool, sauna and 
gym, VIP gaming facilities, function and conference 
facility for up to 650 guests, two new bars (including 
a rooftop bar) and four additional signature 
restaurants.

Eos by SkyCity will be Adelaide’s most luxurious 
hotel, with rooms ranging from 50sqm – 230sqm 
and opulently appointed to meet the growing 
demand for quality hotel rooms from both 
domestic and international visitors.

As part of the transformation, the existing 
SkyCity Adelaide business, housed in the iconic 
Adelaide Railway Station building, is also being 
revitalised and restored to improve the layout and 
experience for customers, including:

• 

 5,000sqm of new carpet throughout 
the building; 

About SkyCity

37

SKYCITY ADELAIDE EXPANSION

Investment of 

A$330 million

Up to an additional 

700 new positions

required to operate the new development in full operation

• 

• 

• 

• 

• 

• 

 repainting Marble Hall, the former grand domed 
waiting room in the Railway Station building, 
for	the	first	time	since	SkyCity	Adelaide	opened	
in 1985;

 restoration of heritage features and installation 
of lighting features in Marble Hall;

 creation of The District at SkyCity – a new 
live entertainment space on Level 1, which 
will	feature	Australia’s	first	fully	functional	
microbrewery (operated by Pirate Life) within 
a casino; 

 refurbishment and extension of the 
Baccarat Pavilion; 

 a restoration of Chandelier Bar; and

 construction of a new Central Café on the 
Ground Floor.

A new three-storey glass atrium will connect the 
heritage and new buildings.

Up to 700 additional ongoing roles, including front 
and back of house roles, will be required to operate 
the new development. Recruitment for some roles 
has already commenced and will continue through 
to mid-2021.

The South Australian Government’s broader 
review of gambling regulation in South Australia 
was	completed	over	the	last	financial	year	and,	
on 12 December 2019, State Parliament passed 
legislation	to	significantly	reform	the	regulation	
of gambling in South Australia. As part of these 

reforms, SkyCity Adelaide will be permitted to 
introduce ticket-in ticket-out (TITO) technology on 
the	main	gaming	floor	and	banknote	acceptors.	
To implement the reforms, amendments will need 
to be made to the regulations under each of the 
gambling acts, changes made to the Advertising 
and Responsible Gambling Codes of Practice, 
and new gambling administration guidelines 
and community impact assessment guidelines 
developed. Consumer and Business Services will 
also need to update its systems and operations 
in support of these reforms and is aiming to 
commence all of the reforms by the end of 2020. 
SkyCity Adelaide can commence operating TITO 
on	the	main	gaming	floor	and	banknote	acceptors	
from October 2020.

FY20 PERFORMANCE

SkyCity Adelaide achieved progressive improvement 
in performance during FY20 prior to the disruption 
from COVID-19, with stable local gaming activity to 
29 February 2020, casino visitation up slightly from 
the prior comparable period and a three-year high 
in gaming machine market share (8%) achieved in 
December 2019.

SkyCity Adelaide was closed for the duration of 
4Q20 due to the South Australian Government’s 
COVID-19 restrictions, with the majority of staff 
being stood-down over the period. The property 
experienced minimal International Business activity 
during 2H20 due to international travel restrictions.

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Queenstown

Property

General Manager

SkyCity Queenstown and SkyCity Wharf, New Zealand

Jono Browne

Opened/Acquired

Opened Queenstown in 2000 and increased ownership 
from 60% to 100% in 2012

Casino Venue Licence 

Runs until 2025* for Queenstown

Acquired Wharf in 2013

Facilities

Runs until 2024* for Wharf

• Casino

• Food and beverage

• Entertainment

• Conventions

Licensed Gaming Product

• 86 electronic gaming machines (Queenstown)

Workforce

FY20 Revenue

• 12 table games (Queenstown)

• 74 electronic gaming machines (Wharf)

• 6 table games (Wharf)

~60 staff

$9.9 million (reported) 
$11.1 million (normalised)

*The casino venue licence can be renewed for a further period of 15 years pursuant to sections 134–138 of the New Zealand Gambling Act 2003.

SkyCity’s two Queenstown casinos, SkyCity 
Queenstown and SkyCity Wharf, are located in 
central Queenstown, surrounded by the majestic 
Southern Alps.

next 48 hours) as the ongoing border restrictions 
continue to have a detrimental effect on the local 
Queenstown economy in particular, which is largely 
dependent on tourism. 

Whilst the larger SkyCity Queenstown property 
reopened on 14 May 2020 following the 
announcement by the New Zealand Government 
that New Zealand would move to COVID-19 Alert 
Level 2 from 11.59pm on 13 May 2020, the smaller 
SkyCity Wharf property has remained closed 
since initially closing on 23 March 2020 (when the 
New Zealand Government announced that the 
COVID-19 Alert Level had increased to Alert Level 3 
and its intention to move to Level 4 within the 

As Queenstown is an attractive destination for 
SkyCity’s International Business customers, SkyCity 
continues to explore options to create an improved 
VIP/premium facility in Queenstown. In June 
2019, SkyCity purchased land on the shores of 
Lake Wakatipu in Queenstown with the intention 
of using that land to develop a 5-star hotel to 
complement its existing entertainment facilities 
in Queenstown and further attract international 
visitors to Queenstown. 

About SkyCity

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SkyCity Queenstown

However, the COVID-19 pandemic and its impacts 
on the Queenstown economy in particular have 
caused the company to review its strategy in 
Queenstown. SkyCity continues to explore its 
options to create an improved VIP/premium facility, 
including investigating the regulatory framework to 
achieve any proposed development.

gaming performance in 1H20. The property 
experienced minimal International Business activity 
during 2H20 due to international travel restrictions.

As noted above, SkyCity Wharf closed on 
23 March 2020 and remains closed pending review 
and consideration of all available options. 

FY20 PERFORMANCE

The impact of COVID-19 on international visitors 
to Queenstown during 2H20 offset strong local 

SkyCity Queenstown achieved positive gaming 
machine performance post reopening in 
mid-May 2020. 

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International Business

General Manager

Facilities

FY20 Revenue

Stewart Neish  
Group General Manager – International Business 

Premium gaming facilities at SkyCity Auckland, 
SkyCity Adelaide and SkyCity Queenstown

$38.0 million (reported) 
$78.9 million (normalised)

SkyCity’s International Business division caters for 
high-net worth international players and junkets 
who visit casinos as part of their leisure activities.

The	flagship	SkyCity	Auckland	property	features	
several premium gaming spaces, including VIP 
gaming salons in The Grand by SkyCity and 
1,800sqm of luxury high-end gaming space above 
the SkyCity Hotel. 

Located above the SkyCity Hotel, the Horizon Suites 
and salons were rebranded the ‘International 

by SkyCity’ salons and upgraded as part of a 
$6 million refurbishment in 2020 – featuring four 
luxurious gaming salons for exclusive use and four 
private accommodation suites. Each salon has 
its own private dining facilities, bar and massage 
chairs, as well as its own lounge area and outdoor 
balcony. Gaming dealers are available on request 
for customers, who enjoy the full range of gaming 
options offered at SkyCity Auckland in their own 
private salon. 

The refurbished International by SkyCity salons in Auckland.

About SkyCity

41

The refurbished International by SkyCity salons in Auckland.

As part of the A$330 million SkyCity Adelaide 
expansion project due to open before the end of 
2020, SkyCity is constructing additional VIP luxury 
gaming facilities to complement the existing 
premium gaming salon opened in Adelaide in 2015. 
Given expected ongoing international border 
restrictions as a result of the COVID-19 pandemic, 
the new facilities will initially cater for local and 
interstate customers.

Despite the impacts of COVID-19, there remains 
potential for further growth in International 
Business over the medium to long term due 
primarily to the attractiveness of New Zealand as a 
tourist destination, good connectivity and the new 
VIP luxury gaming facilities at SkyCity Adelaide. 
SkyCity remains committed to International 
Business and expects it to recover once 
international border restrictions are eased/lifted. 
SkyCity intends to continue to invest prudently 
in International Business to enhance sustainable 
shareholder returns.

The bulk of SkyCity’s business is stable and low 
risk, originating from local/domestic players. 
The International Business provides incremental 

growth, but due to its inherent volatility, is likely to 
be maintained as a relatively small, but important, 
contributor	to	overall	Group	profit	over	the	
long term.

FY20 PERFORMANCE

International	Business	achieved	significantly	
weaker volumes and normalised earnings in FY20 
versus a record prior comparable period due to the 
impact of COVID-19 on visitation from Asia from 
January 2020, and the closure of international 
borders from late March 2020.

The	ongoing	fixed	operating	costs	required	
to support the business, despite no revenue 
generation, in 4Q20 negatively impacted margins 
in addition to lower volumes in 1H20. FY20 reported 
EBITDA was slightly above the prior comparable 
period due to a higher win rate (1.47% vs 1.00%) 
offsetting lower turnover over the period. 

Whilst SkyCity maintains a conservative approach 
to credit, there was an increase in the provision for 
bad and doubtful debts in International Business in 
FY20 due to COVID-19 related payment issues. 

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Online

General Manager

Facilities

FY20 Revenue

Steve Salmon, Online Director 

Online casino

$4.5 million (reported) 
$4.5 million (normalised)

around 15,000 new customer registrations over the 
period. As at 30 June 2020, there were over 25,000 
customer registrations and, as at 31 August 2020, 
there were over 35,000 customer registrations.

SkyCity	Online	Casino	has	been	profitable	every	
month from April 2020 with margins in-line with 
expectations. There has been a slight reduction 
in gaming revenue following the reopening of 
the New Zealand properties, but an increase in 
activity during the second closure in Auckland in 
August 2020. Overall, we expect SkyCity Online 
Casino to become a more meaningful part of Group 
earnings from FY21. 

Launched in August 2019, SkyCity Online Casino 
provides New Zealanders with an offshore online 
casino platform, featuring over 1,300 online games. 

SkyCity Online Casino is operated out of Malta by 
international iGaming company Gaming Innovation 
Group Inc (GiG) on behalf of SkyCity Malta Limited, 
an independently operated subsidiary of the 
SkyCity Entertainment Group, and managed by an 
Online Director based in Europe. 

GiG provides a full-suite online casino solution, 
including a technical platform, gaming content, 
managed services and front-end development. 

Whilst a regulated online gaming market remains 
the preferred solution in New Zealand, the 
launch of SkyCity Online Casino is another step 
on SkyCity’s journey of pursuing opportunities to 
grow and diversify its earnings, accessing a fast 
growing industry that is highly complementary to 
its land-based activities and offering customers a 
multi-channel gaming experience. SkyCity remains 
supportive of regulating the New Zealand online 
casino market, including introducing an appropriate 
licensing regime for operators and imposing taxes 
and mandatory host responsibility requirements.

FY20 PERFORMANCE

SkyCity Online Casino experienced strong growth 
in	customer	registrations,	first-time	depositors	
and gaming revenue during the period, despite 
operational constraints.

During the COVID-19 mandated closure of 
SkyCity’s land-based New Zealand casinos from 
23 March – 14 May 2020, SkyCity Online Casino 
saw	significant	growth	in	its	customer	base	with	

About SkyCity

43

Protecting  
the value of 
our business

Delivering strong and sustainable 
earnings across the SkyCity Group.

Risk Profile and Management

SkyCity operates in a dynamic and challenging environment with risks and 
opportunities both locally and internationally. 

The SkyCity Board is ultimately responsible for the 
governance of the Group’s risk management, which 
includes formulating the Group’s risk appetite and 
setting and monitoring risk tolerance.

summary of how those risks are being mitigated 
or prepared for, and is a critical input to strategic 
planning, insurance renewal, investment and 
resource prioritisation, and assurance planning.

The company maintains a risk management 
framework	for	the	identification,	assessment,	
monitoring and management of risk to the 
company’s business. As part of this framework, 
SkyCity maintains an independent, centrally 
managed Group Risk function which evaluates 
and reports on risks and controls across the Group. 
The Group Risk team collates, assesses and monitors 
the	risks	the	Group	faces	by	way	of	a	Top	Risk	Profile,	
which	is	updated	regularly.	The	Top	Risk	Profile	is	
a	current	view	of	the	most	significant	emerging	
or potential risks facing the Group, as well as a 

Management reports to the Audit and Risk 
Committee and SkyCity Board on the effectiveness of 
the company’s management of its material business 
risks at least annually.

SkyCity’s ability to create and preserve value for its 
shareholders requires the successful execution of 
its	business	strategy.	Risks	influencing	its	ability	to	
do this, including SkyCity’s material exposure to 
economic, environmental and social sustainability 
risks, if any, and how it manages or intends to 
manage those risks, are outlined below.

Material Exposure

Risk Management

Pandemic Preparedness and  
Business Continuity

As with any large, distributed business, 
SkyCity must be prepared for a wide range 
of events that have the potential to cause 
significant	disruption	and/or	temporary	
closure of one or more of its sites. 

To mitigate this risk, SkyCity maintains a comprehensive 
business continuity framework, which supports 
preparedness and response to a wide range of critical 
events,	including	a	natural	disaster,	a	fire,	an	emergency	
incident and a pandemic.  

The COVID-19 pandemic and related actions 
taken in response by the New Zealand, 
Australian and other Governments 
(including national lockdowns and border 
controls/travel restrictions) and the effects 
of the pandemic on global and domestic 
economies have had, and are likely to 
continue to have, a material adverse effect 
on	SkyCity,	its	financial	performance	and	
outlook, liquidity and/or share price.

The business continuity framework is subject to ongoing:

• 

 monitoring to ensure management readiness and 
capability, including undertaking simulated crisis 
response drills on a regular basis to test management 
readiness and capability; and

• 

improvement to enhance resilience. 

Due to the strength of the business continuity framework, 
the SkyCity Board and management worked well in 
responding	to	and	managing	two	significant	challenges	
over	the	past	financial	year	which	materially	impacted	
SkyCity’s	business	and	operations	–	the	fire	that	broke	
out at the New Zealand International Convention Centre 
in October 2019 and the impacts of the global COVID-19 
pandemic that emerged in early 2020.

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Material Exposure

Risk Management

Highly Regulated Industry

SkyCity operates in the casino industry, 
which is highly regulated. The regulatory 
framework is subject to change from 
time to time, which may impact the 
environment in which SkyCity operates 
and the costs of operating its business.

Potential examples of such changes include 
unfavourable changes to gaming and/or 
smoking legislation and regulations, licence 
conditions and gaming taxes and levies.

There may also be increased focus on 
regulatory oversight of land-based casino 
operators and on SkyCity’s social licence 
to operate following COVID-19 (including 
in respect of host responsibility and 
anti-money laundering obligations). 
Any such additional focus may add 
increased complexity to the business and 
adversely impact SkyCity’s operations 
and the costs of operating its business. 
In addition, there is ongoing pressure to 
keep improving SkyCity’s standards.

The risk of regulatory change is mitigated by maintaining 
frequent engagement with the governments and regulators 
in each jurisdiction in which SkyCity operates and with 
industry stakeholders. 

Targeted initiatives are undertaken as and when required 
based on the likelihood of the risk occurring and the impact 
it would have on SkyCity’s business.

SkyCity also maintains a robust compliance culture and 
framework to ensure compliance with licence conditions 
and applicable legislation and regulations.

The Audit and Risk Committee has responsibility for 
ensuring compliance with anti-money laundering 
requirements in New Zealand and Australia and discusses, 
as a standing agenda item at each scheduled Audit and 
Risk Committee meeting, matters relating to the Group’s 
anti-money laundering obligations. The Group General 
Manager Regulatory Affairs and Anti-Money Laundering 
also attends each Audit and Risk Committee meeting 
to report to the Audit and Risk Committee on matters 
of interest. Within the business, a specialist Anti-Money 
Laundering team oversees the Group’s ongoing compliance 
with anti-money laundering requirements and, during 
the	past	financial	year,	a	management-led	Anti-Money	
Laundering Senior Management Group (chaired by the 
General Counsel and Company Secretary) was established 
to provide enhanced governance for anti-money laundering 
related matters across the Group. 

The Sustainability Committee is responsible for overseeing 
and monitoring the company’s host responsibility and 
responsible gambling programme and initiatives and 
monitoring licensing and regulatory compliance in 
respect of such matters. At each scheduled Sustainability 
Committee meeting, progress against host responsibility 
and responsible gambling measures and targets is reported 
and discussed as a standing agenda item. Within the 
business, a Host Responsibility Governance Group (chaired 
by	the	Chief	Operating	Officer)	meets	monthly	to	discuss	
and review host responsibility matters that have arisen or 
may arise in the future across the SkyCity Group. 

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Material Exposure

Risk Management

Liquidity and Solvency Risk

SkyCity’s ability to achieve its business 
objectives is dependent on it being 
able to effectively manage its liquidity 
and solvency throughout a period of no 
and/or	significantly	diminished	revenue	
and earnings. 

There	is	significant	complexity	related	to	
managing those matters, including as 
a consequence of a number of matters 
being outside of SkyCity's control. 
Such unexpected matters could result 
in	SkyCity's	financial	position	and	future	
performance being adversely impacted.

SkyCity’s	ability	to	demonstrate	fiscal	
resilience during these times is critical 
to maintaining long term investor and 
regulatory	confidence.

Loss of Casino Licence

SkyCity’s Auckland property contributes 
a	significant	portion	of	SkyCity’s	EBITDA.	
This concentration of earnings means 
that the performance of SkyCity is heavily 
dependent upon the Auckland property. 
A	significant	disruption	to	SkyCity’s	Auckland	
operations, which may arise through the 
suspension, cancellation or expiry of the 
Auckland casino licence, would have a 
significant	negative	impact	on	SkyCity.

The suspension, cancellation or expiry of any 
of SkyCity’s other casino licences would also 
have a negative impact on SkyCity.

SkyCity manages liquidity risk by continuously monitoring 
forecast	and	actual	cash	flows	and	maintaining	flexibility	in	
funding by keeping committed credit lines available with a 
variety of counterparties and maturities.

SkyCity also maintains close and transparent relationships 
with its lenders (including banks and United States private 
placement noteholders).

In June 2020, SkyCity announced a comprehensive 
funding plan to strengthen its balance sheet and secure 
additional liquidity in response to the uncertainty around 
the impacts of COVID-19. The funding plan was successfully 
implemented in June and July 2020 and ensures SkyCity 
has an appropriate level of equity capital for the medium 
to	long	term	and	sufficient	liquidity	to	fund	its	committed	
investment in its two major projects in Auckland 
and Adelaide. 

Given	the	cautious	economic	outlook	and	that	significant	
risk and uncertainty still exists around COVID-19, 
SkyCity continues to adopt a conservative approach to 
capital management. 

SkyCity has mitigated this risk by securing an extension 
of the Auckland casino licence to 30 June 2048.

The SkyCity Adelaide casino licence currently runs 
until 30 June 2085 and extensions to the Hamilton 
and Queenstown casino licences are intended to be 
sought in accordance with the renewal provisions of the 
Gambling Act 2003 (New Zealand) in due course.

In addition, SkyCity mitigates the risk by maintaining 
a robust compliance culture and framework to ensure 
compliance with licence conditions and gaming legislation 
and regulations, and maintaining engagement with the 
governments and regulators, in each jurisdiction in which 
SkyCity operates.

SkyCity has an excellent history of compliance over 20 years 
and is committed to working cooperatively with its 
regulators on matters of concern. 

Risk	Profile	and	Management

47

Material Exposure

Risk Management

Economic and Business Volatility

The general economic conditions in 
the markets that SkyCity operates in, 
in addition to volatility in certain parts of 
the	business,	can	significantly	influence	the	
financial	performance	of	the	company.

Customer and Innovation Risk

SkyCity recognises that it is important to 
consider evolving customer demographics 
and preferences in both its gaming and 
non-gaming operations, including new 
offerings, technologies and innovation.

To mitigate these risks, SkyCity continually monitors its 
external environment, including the geo-political and 
global economic landscape, and has a robust liquidity 
management framework.

SkyCity also continually reviews the optimal mix for its 
business activities to ensure it has a balanced portfolio 
reflecting	its	risk	appetite.

To ensure SkyCity remains relevant to its customers, key 
strategic projects are currently being progressed, with a 
focus on emerging industry trends and opportunities for 
leveraging new technology and demographic changes.

In August 2019, SkyCity launched SkyCity Online Casino, 
an offshore online gaming business, via a Maltese subsidiary 
company as a logical extension of its land-based casino 
operations. Whilst the business is still very much in its 
infancy, SkyCity is encouraged by SkyCity Online Casino’s 
performance	over	the	past	financial	year.

In July 2019, SkyCity acquired full ownership of Let’s Play 
Live Media Limited, New Zealand’s leading broadcaster and 
operator of esports tournaments.

New forms of entertainment are also set to open at 
SkyCity Auckland before the end of 2020, including:

• 

• 

 the All Blacks Experience, a joint venture between 
New	Zealand	Rugby	and	Ngāi	Tahu	Tourism,	which	
will provide visitors with a state-of-the-art, interactive 
experience that will showcase the All Blacks; and

 Academy Award-winning design and effects company 
Weta Workshop is developing an immersive attraction 
to complement its behind-the-scenes tours at their 
Miramar headquarters in Wellington.

Master planning also continues to be progressed for each 
of the SkyCity sites to explore opportunities for further 
accommodation, food and beverage, new gaming spaces 
and entertainment offerings. However, in light of the 
COVID-19	pandemic,	it	is	unlikely	that	any	significant	
funding commitments will be made in the short term until 
there is greater certainty that the COVID-19 crisis no longer 
poses a threat.

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Material Exposure

Risk Management

Technology Risk

Technology represents a critical platform 
to SkyCity’s business – not only for 
facilitating/enabling its operations,  
but also mitigating cyber threats and 
ensuring compliance with regulatory  
and licence requirements.

SkyCity’s operations are dependent on 
a number of key systems. There is a risk 
that the security of critical systems may 
be compromised and/or information is 
accessed without authorisation, deleted or 
corrupted, which could impact SkyCity’s 
ability to operate critical systems and 
result in costs to resolve or repair, potential 
downtime of operations, potential breaches 
of privacy and/or reputational impacts.

Development and Project Risk  
(including Return from Major Projects)

With	two	significant	growth	projects	
underway, the New Zealand International 
Convention Centre and Horizon Hotel 
development in Auckland and the 
SkyCity Adelaide expansion project, as 
well as master planning across the Group, 
SkyCity recognises that robust project 
management is critical to successful 
delivery of these projects.

To mitigate technology risk, SkyCity has invested in a 
significant	programme	over	recent	years	to	improve	
technology systems, infrastructure, capability and 
data management, and to improve cyber resilience. 
SkyCity continues to invest in these areas as required.

In	addition,	there	is	also	significant	focus	on	technology	
project governance, risk management and assurance.

A management-led Privacy and Cybersecurity Steering 
Committee has been established to, amongst other things:

• 

• 

• 

• 

 govern the development of SkyCity’s privacy and 
cybersecurity strategy and programme;

 prioritise mitigation initiatives against the cybersecurity 
risk matrix;

 prioritise the operational initiatives to lift SkyCity’s 
security posture; and

 review and respond to major cyber and privacy incidents 
and oversee the proposed measures to prevent recurrence.

Penetration testing is undertaken regularly to test system 
resilience and identify any security vulnerabilities that could 
be exploited. Simulated phishing emails are also regularly 
sent within the organisation to raise security awareness 
amongst employees.

SkyCity has established strong governance and oversight 
frameworks for both current and future major growth 
projects, including the establishment of a dedicated Board 
sub-committee to oversee the New Zealand International 
Convention Centre and Horizon Hotel development and a 
separate dedicated Board sub-committee to oversee the 
SkyCity Adelaide expansion project.

SkyCity also ensures robust governance over capital 
allocation and shareholder returns. 

The	COVID-19	pandemic	has	significant	implications	for	
return on capital invested in major projects. For example, 
the ongoing closure of international borders over the short 
to medium term is expected to impact visitation and 
occupancy for the SkyCity Adelaide expansion project.

Risk	Profile	and	Management

49

 
Material Exposure

Risk Management

Health and Safety Risk

SkyCity has Health and Safety Risk 
Registers in place that classify risks into 
two key categories – high consequence/low 
frequency (being critical risks) and low 
consequence/high frequency risks.

Due to the hospitality and retail focus of 
SkyCity’s business, a high percentage of 
the company’s health and safety risk falls 
into the low consequence/high frequency 
category, which includes risks such as  
slips and trips, cuts and manual task  
related injuries.

General 

To mitigate critical risks (which include working at heights, 
confined	spaces,	electrical,	moving	plant,	fire	and	explosion),	
SkyCity has in place extensive safe systems of work to 
effectively control the potential for an incident. Ongoing 
safety assurance activities seek to test these controls and, 
where appropriate, strengthen critical risk controls ensuring 
SkyCity keeps its people and visitors safe.

SkyCity has harm prevention programmes in place which are 
aimed at reducing minor injuries and promoting wellness 
amongst SkyCity’s employees and contractors.

SkyCity’s New Zealand properties are tertiary accredited 
under the Accident Compensation Corporation (ACC) 
Accredited Employers Programme and its Adelaide site is a 
registered self-insured employer. The company undertakes 
assurance	activities	to	maintain	certifications	and	continually	
improve its health and safety performance.

Significant Emergencies

There	were	two	significant	emergencies	during	the	financial	
year	ended	30	June	2020	which	required	a	significant	
health and safety response and tested SkyCity’s emergency 
preparedness.

The	fire	at	the	New	Zealand	International	Convention	Centre	
development	in	October	2019	caused	significant	disruption	
to	the	Auckland	CBD.	Whilst	the	fire	did	not	occur	directly	
within the SkyCity Auckland main site, the smoke emitted 
from	the	fire	entered	SkyCity	Auckland’s	premises	and	
systems and necessitated an extensive clean-up operation 
across the SkyCity Auckland precinct. The SkyCity Health 
and Safety team partnered with occupational hygienists and 
professional maintenance and cleaning services to facilitate a 
safe reopening. 

SkyCity is committed to delivering robust health and 
safety standards to manage the ongoing risks associated 
with COVID-19 and has developed and implemented a 
COVID-19 Health Management Framework for its business 
operations. The framework has been shared with Government 
authorities across New Zealand and South Australia. 
SkyCity’s	New	Zealand	properties	were	amongst	the	first	
casino operations in the world to reopen during the global 
pandemic with robust health management strategies in place.

Both New Zealand and Australia have achieved relative 
success in ensuring a low level of infection and mortality 
compared to many other countries around the world. 
However, the ongoing health and safety risks of COVID-19 have 
significantly	altered	the	commercial	landscape	for	SkyCity's	
land-based properties in both jurisdictions.

Given the nature of SkyCity’s operations, SkyCity does not have a material exposure to environmental risks 
in its usual day-to-day operations. SkyCity nonetheless recognises the criticality of climate related risks to its 
operations. Further details on these risks and SkyCity's approach to climate change risk management and 
reporting are outlined on page 117 of this annual report.

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Our COVID-19 Health Management 
Framework

The health of SkyCity’s employees, contractors, visitors and guests is paramount.  
Our COVID-19 Health Management Framework outlines a comprehensive strategy for 
managing risks associated with COVID-19.

Operational Control Standard

Our standard outlines our mandatory risk controls, which have been developed  
based on guidance from the relevant health authorities in Australia and New Zealand:

Entry  
requirements 

Guest and employee 
screening

Hand hygiene 

Physical  
distancing

Education and  
information

Cleaning

Contact tracing

COVID-19 Risk Register

We have taken a risk based approach – analysing our business activities and putting in 
place controls that are reasonably practicable. We will continue to review and seek  
continuous improvement in our controls.

Operational 
Control Procedures
Focused on the 
workplace	specific	
requirements 
for gaming 
areas across our 
precincts.

COVID-19 Safety 
Plans
Focused on  
re-entry risks to 
ensure our people 
are safe when 
returning to work 
after periods of 
absence.

COVID-19 
Resourcing
Ensuring we 
have the right 
levels of health 
and safety advice 
and equipment 
supported by a 
team of health 
professionals.

COVID-19 
Assurance 
Focused on 
reviewing the 
implemented 
mandatory controls 
to ensure we have 
the best levels of 
implementation.

Risk	Profile	and	Management

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Sound 
governance 
and strong 
leadership

Our Board

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ROB CAMPBELL

Chair

BRUCE CARTER

Deputy Chair

Member of the Audit and Risk Committee 
Member of the People and Culture Committee 
Member of the Sustainability Committee 
Chair of the Governance and  
Nominations Committee

Appointed a director of SkyCity in June 2017  
and Chair of the SkyCity Board in January 2018

Rob is currently the Chair of Summerset Group 
Holdings Limited, Tourism Holdings Limited, 
Ultrafast Fibre Limited, New Zealand Rural Land 
Company Limited, Ara Ake Limited and WEL 
Networks Limited and a director of Precinct 
Properties New Zealand Limited. Rob has over 
30 years’ experience in capital markets and is a 
director of, or advisor to, a range of investment fund 
and private equity groups in New Zealand, Australia, 
Hong Kong and the United States of America.

Rob holds a Bachelor of Arts with First Class 
Honours in Economic History and Political Science 
and a Masters of Philosophy in Economics.

Chair of the Audit and Risk Committee 
Member of the Sustainability Committee 
Member of the Governance and  
Nominations Committee

Appointed a director of SkyCity in October 2010

Based in Adelaide, Australia, Bruce is currently 
Chair of ASC Pty Limited (Australian Submarine 
Corporation), Aventus Capital Limited, the COVID-19 
Business Advisory Committee and Scissor Holdings 
Pty Ltd trading as One Rail Australia, and a director 
of AIG Australia Limited, Bank of Queensland 
Limited as well as a number of private companies 
and government bodies.

Bruce was one of the founding partners of 
Ferrier Hodgson in Adelaide. He was formerly 
a partner at Ernst & Young and has more than 
30 years’ experience in corporate restructuring 
and insolvency.

Bruce is a Fellow of Chartered Accountants Australia 
and New Zealand.

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SUE SUCKLING

Director

Chair of the Sustainability Committee 
Member of the Governance and  
Nominations Committee

Appointed a director of SkyCity in May 2011

Sue Suckling is an independent director and 
consultant with over 25 years in commercial 
corporate governance. She is recognised for her 
leadership in the technology innovation space 
and her deep governance experience.

Sue is currently the Chair of the Insurance 
& Financial Services Ombudsman Scheme 
Commission, Jacobsen Holdings Limited, 
Brannigans Consulting Limited, Rubix Limited, 
Soltians Limited, Jade Software Corporation Limited 
and Zag Limited. Previous governance roles include 
chairing	NIWA,	the	New	Zealand	Qualifications	
Authority and AgriQuality Limited, and as a director 
of Restaurant Brands Limited, Westpac Investments 
Limited and the New Zealand Dairy Board. 
She was awarded an OBE for her contribution to 
New Zealand business.

Sue is a Chartered Fellow of the New Zealand 
Institute of Directors and a Companion of the 
Royal Society of New Zealand.

JENNIFER OWEN

Director

Member of the Audit and Risk Committee 
Member of the People and Culture Committee 
Member of the Governance and  
Nominations Committee

Appointed a director of SkyCity in December 2016

Jennifer Owen has more than 30 years’ experience 
in	the	areas	of	accountancy,	audit,	finance,	treasury	
and	equities	research.	She	has	specific	specialist	
knowledge of the New Zealand and Australian 
gaming and entertainment sectors through her 
previous roles as Director of Equities Research at 
Citigroup Global Markets, with a specialist focus 
on the Australasian gaming sector, and as Equities 
Research Analyst at Macquarie Group focusing 
on the tourism/leisure sector, and a wide network 
within the gaming industry and has a strong 
understanding of industry and investor issues.  

Jennifer is currently a Principal of Owen Gaming 
Research,	an	independent	research	firm	specialising	
in the gaming and wagering markets, and a director 
of Aspire Child Care (Mascot) Pty Limited. 

Jennifer holds a Bachelor of Business from the 
Queensland Institute of Technology and a Masters 
in Business Administration from the University of 
Queensland, is a graduate of the Australian Institute 
of Company Directors’ Diploma course and is a 
member of Chartered Accountants Australia and 
New Zealand.

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Our Board

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MURRAY JORDAN 

Director

Chair of the People and Culture Committee 
Member of the Governance and  
Nominations Committee

Appointed a director of SkyCity in December 2016

Murray Jordan is currently a director of Chorus 
Limited, Metcash Limited, Stevenson Group Limited, 
Southern	Cross	Benefits	Limited,	Southern	Cross	
Hospitals Limited and the Southern Cross Medical 
Care Society. He is also a trustee of Southern Cross 
Health Trust, Starship Foundation, Foodstuffs’ 
Members Protection Trust and The Foodstuffs 
Co-operative Perpetuation Trust.

Prior to embarking on a governance career in 
2015, he held various senior management roles at 
Foodstuffs Limited from 2004 to 2015, including 
Managing Director of Foodstuffs North Island 
and Managing Director and General Manager 
Retail, Sales and Performance of Foodstuffs 
Auckland Limited. In 2013, he led the merger of the 
Auckland and Wellington businesses of Foodstuffs 
to create what is now known as Foodstuffs 
North Island and established and oversaw the 
integration programme.

His early career was in the property sector, including 
as General Manager of Telecom NZ’s property 
business and General Manager of AMP Capital 
Investors NZ Limited’s property portfolio. Murray has 
a Masters degree in Property Administration from 
the University of Auckland.

Our Senior Leadership Team

From left to right:  
Simon Jamieson, Jo Wong, Rob Hamilton and Glen McLatchie

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From left to right:  
Graeme Stephens, Liza McNally, Michael Ahearne and Claire Walker

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GRAEME STEPHENS

Chief Executive Officer

MICHAEL AHEARNE

Chief Operating Officer

Graeme	joined	SkyCity	as	Chief	Executive	Officer	in	
May	2017,	bringing	with	him	significant	expertise	in	
the gaming, hospitality, and leisure industries. 

Prior to joining SkyCity, Graeme was Chief 
Executive	Officer	of	Sun	International,	a	casino,	
resorts and entertainment company listed on 
the Johannesburg Stock Exchange. Under his 
leadership, the company rebalanced its portfolio, 
diversified	into	growth	areas	in	both	South	Africa	
and	Latin	America,	redeveloped	its	flagship	resort	in	
Sun City and built a new casino resort near Pretoria.

An accountant by profession and with more than 
10 years’ experience in banking and corporate 
finance,	Graeme	was	appointed	Senior	Vice	
President of New Business Development at Kerzner 
International in 2003 and was responsible for a 
number of global hospitality projects before joining 
Sun International in 2011.

ROB HAMILTON

Chief Financial Officer

Rob	joined	SkyCity	as	Chief	Financial	Officer	in	
October	2014	and	is	responsible	for	the	financial	
management of SkyCity, including reporting, 
treasury, risk management and corporate 
development. He also oversees SkyCity’s 
International Business and Information and 
Communications Technology function and helps to 
drive the strategic direction of the SkyCity Group.

Rob	is	a	respected	member	of	the	finance	
community with more than 20 years’ experience 
at First NZ Capital (now Jarden), where he led 
the investment banking team. He is currently a 
non-executive director of Tourism Holdings Limited, 
on the Board of Trustees for Auckland Grammar 
School and a trustee of the SkyCity Auckland 
Community Trust.

Rob	was	a	finalist	in	the	Chief	Financial	Officer	
of the Year category in the 2019 Deloitte Top 200 
Awards in New Zealand. 

Rob holds Bachelor degrees in Commerce 
and Science. 

Michael joined SkyCity in December 2017 as 
Chief	Operating	Officer	and	is	responsible	for	
overseeing the operations and driving value across 
SkyCity’s	five	properties	in	New	Zealand	and	
Australia. He is also responsible for SkyCity’s online 
gaming strategy, including the establishment of 
SkyCity Online Casino in 2019.

Michael	has	significant	global	experience	in	the	
gaming industry across both land-based and online 
casinos, as well as retail and online sports betting. 
Prior to joining SkyCity, Michael held a number 
of senior commercial, operational and product 
leadership roles at Paddy Power Betfair, one of 
the world’s leaders in sports betting and gaming. 
Prior to this, Michael enjoyed a 13-year career 
in the Australasian gaming and entertainment 
sector – 10 years of which were spent at The Star 
Casino, Sydney, where he held a variety of senior 
management positions and, following that, 
three	years	as	Chief	Operating	Officer	for	Aristocrat	
in the Australia and New Zealand regions.

Michael	is	a	qualified	accountant	and	holds	an	MBA	
from the University of Technology, Sydney.

CLAIRE WALKER

Chief People and Culture Officer 

Claire was appointed in August 2016, bringing 
more than 20 years’ experience in human resource 
management gained across a number of different 
sectors, and holds the position of Chief People and 
Culture	Officer.	She	is	responsible	for	leading	the	
development and implementation of best practice 
people and culture strategy across the SkyCity Group 
and has executive responsibility for sustainability 
at SkyCity.

Prior to joining SkyCity in 2016, Claire was Chief 
People	Officer	at	Sanford	Limited	where	she	
established the human resources function and led 
the sustainability and integrated reporting activities 
for the organisation and, prior to that, Claire led the 
human resources and employee relations function 
for the SkyCity Auckland business. Claire has also 
held senior human resource roles with Carter Holt 
Harvey and Downer after several years working in the 
education sector.

Claire holds a governance role on the advisory board 
of the Sustainable Business Council in New Zealand.

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JO WONG

LIZA MCNALLY

General Counsel and Company Secretary

Chief Marketing Officer

Jo joined SkyCity as Senior Legal Counsel 
in January 2009 and was appointed as 
General Counsel and Company Secretary in 
September 2016. She is responsible for SkyCity’s 
legal, company secretarial, regulatory affairs and 
anti-money laundering functions and is designated 
as	SkyCity’s	Chief	Privacy	Officer.

Jo has more than 20 years’ experience in 
both private practice and in-house legal roles. 
Before joining SkyCity in 2009, she held General 
Counsel and Group Corporate Counsel roles in the 
New	Zealand	financial	services	industry	and	was	
a Senior Solicitor at Russell McVeagh, one of the 
leading	law	firms	in	New	Zealand.

Jo	was	a	finalist	in	the	In-House	Lawyer	of	the	Year	
category in the 2019 New Zealand Law Awards and 
was recognised in New Zealand Lawyer’s inaugural 
In-House Leaders 2019 list as one of 25 leading 
lawyers across New Zealand.

Liza joined SkyCity in January 2018 as Chief 
Marketing	Officer	and	has	25	years	of	marketing	
expertise working in Australia and New Zealand. 
In addition to managing Group Communications, 
Liza is responsible for championing the digital 
customer experience across the SkyCity Group. 

Liza’s background includes senior marketing 
and sales positions within media, entertainment 
and telecommunications organisations. Prior to 
joining	SkyCity,	Liza	was	Chief	Marketing	Officer	at	
New Zealand Media & Entertainment (NZME). 

Liza is currently a non-executive director of AFL 
New Zealand and a trustee of the Auckland Farmers 
Santa Parade. Liza holds a Bachelor of Commerce 
(Hons Marketing) from Deakin University, Australia.

GLEN MCLATCHIE

Chief Information Officer

Jo is a graduate of the 2017 Global Women 
Breakthrough Leaders Programme, is a member of 
New Zealand Asian Leaders and holds a Bachelor 
of Laws and a Bachelor of Arts (Criminology and 
Japanese) from Victoria University of Wellington.

Glen joined SkyCity in 2016 as Chief Information 
Officer	and	is	responsible	for	lifting	the	digital	
capability of the organisation to be able to 
respond to future innovation initiatives and 
growth strategies.

SIMON JAMIESON

General Manager NZICC

Since joining SkyCity in September 2007, Simon 
has held a number of roles, including General 
Manager SkyCity Adelaide, General Manager Hotels 
SkyCity Auckland and Acting General Manager 
SkyCity Auckland.

As General Manager NZICC, Simon oversees 
the development of SkyCity’s New Zealand 
International Convention Centre and Horizon Hotel 
project in Auckland. He is also responsible for health 
and safety at SkyCity.

With more than 30 years’ experience in large-scale 
hospitality businesses, Simon brings a wealth of 
commercial experience and tourism know-how to 
the SkyCity business.

Prior to joining SkyCity, Glen was General Manager 
ICT with Meridian Energy where he transformed 
and modernised their aging technology footprint 
and digital capability. He has 25 years of technology 
experience from across several industries globally, 
having worked in and out of the UK, France, USA, 
Australia, Malaysia, India, China and the Middle East. 

Glen is a board member of Auckland charity 
Big Brothers Big Sisters and an advisory board 
member of Cyber Research NZ. Glen holds a Master 
of Information Systems from Swinburne University 
of Technology, Australia, and a Bachelor of Business 
Studies from Massey University, New Zealand.

Our Senior Leadership Team

59

BOARD AND SENIOR LEADERSHIP TEAM ORGANISATIONAL CHART

SkyCity is committed to maintaining the highest standards of corporate behaviour and responsibility and 
has	adopted	governance	policies	and	procedures	reflecting	this.	Our	corporate	governance	framework	
ensures Board accountability to shareholders and provides for an appropriate delegation of responsibilities 
to	the	Chief	Executive	Officer	and	Senior	Leadership	Team.	

The SkyCity Board has responsibility for the affairs and activities of the company, which in practice is 
achieved	through	delegation	to	the	Chief	Executive	Officer	and	Senior	Leadership	Team	who	are	charged	
with the day-to-day leadership and management of the company.

Further information on SkyCity’s corporate governance framework is set out on pages 123–133 of this annual 
report. SkyCity’s constitution and relevant charters and policies are available in the Governance section of 
the company’s website at www.skycityentertainmentgroup.com.

SKYCITY BOARD

STANDING BOARD COMMITTEES 

AD-HOC BOARD SUB-COMMITTEES 
(established to oversee SkyCity’s major projects)

Governance  
and  
Nominations 
Committee

Audit and Risk 
Committee

People and 
Culture 
Committee

Sustainability 
Committee

New Zealand 
International 
Convention Centre 
Sub-Committee

Adelaide  
Expansion Project  
Sub-Committee

CHIEF EXECUTIVE OFFICER 
Graeme Stephens

SENIOR LEADERSHIP TEAM

Chief  
Financial 
 Officer
Rob Hamilton

Chief  
Operating  
Officer
Michael Ahearne

Chief People  
and Culture 
Officer
Claire Walker

General Counsel 
and Company 
Secretary
Jo Wong

General  
Manager  
NZICC
Simon Jamieson

Chief  
Marketing 
Officer
Liza McNally

Chief 
Information 
Officer
Glen McLatchie

KEY MANAGEMENT-LED GOVERNANCE GROUPS AND COMMITTEES 

Host 
Responsibility 
Governance 
Group

Anti-Money 
Laundering 
Senior 
Management 
Group

Privacy and 
Cybersecurity 
Steering 
Committee

Project 
Investment 
Committee

Group and  
Site Crisis  
Committees

Climate Change 
Committee

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SkyCity Entertainment Group  Annual Report Year Ended 30 June 2020L
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The BLACK gaming area at SkyCity Auckland is due to open later this year and will provide an 
unrivalled VIP offering and experience to our domestic VIP customers.

61

Being a 
responsible   
corporate  
citizen

We are committed to maintaining 
the highest levels of sustainability 
objectives and practices.

Sustainability

At SkyCity, we recognise that 
sustainability is critical to all levels of our 
business and operations. Part of being a 
responsible business is understanding 
the impacts arising from our operations. 
The aim of this understanding is to 
enable positive impacts to be fostered 
and negative impacts to be at the very 
least mitigated and ideally abated. 
This is particularly true when there is 
potential for harm to either people or 
the environment. 

At SkyCity, we need to continually focus on our 
social licence to operate – as, in the casino industry, 
we have to try harder than most to justify our place 
in society. SkyCity is committed to maintaining 
the highest levels of sustainability objectives and 
practices, with priority given to minimising the 
impacts associated with problem gambling as an 
area of primary focus.

Our sustainability initiatives are focused on 
doing good for our customers, our employees, 
our communities, our suppliers and our 
environment. Our objective is to ensure that our 
strategic decisions strengthen the communities 
we operate in and provide environments and 
opportunities for our customers, suppliers and staff 
to enjoy, to be entertained and to be safe.

Setting Our Framework

In 2016, after engaging with both internal and 
external stakeholders on which sustainability 
issues were most relevant to SkyCity’s business, 
SkyCity	adopted	its	first	set	of	sustainability	goals,	
priority actions and targets and developed a 
materiality matrix to identify a set of priority impact 
areas and issues for the business. These were 
subsequently	refined	in	2018	to	incorporate	global	
trends and local market conditions in our approach 
to, and assessment of, risks and opportunities, 
culminating in a refreshed set of sustainability pillars.  

In early 2020, we commenced a review of our 
materiality matrix to prioritise the issues most 
important to our business and stakeholders and 
to ensure the issues were appropriately weighted 
in our sustainability strategy. From a long list of 
potentially	material	issues	identified	via	a	desktop	
review, the following issues (grouped under our 
existing	sustainability	pillars)	were	identified	by	
internal and external stakeholders as material to 
SkyCity’s business:

  OUR CUSTOMERS

               •  Responsible hosting
               •  Customer experience
               •  Cybersecurity and data privacy
               •  Regulatory risk

  OUR PEOPLE
               •  Employee engagement
               •  Health, safety and wellbeing
               •  Organisational culture
               •  Diversity, inclusion and belonging

  OUR COMMUNITIES

               •  Community investment
               •  Community and Iwi engagement

  OUR SUPPLIERS

               •  Ethical sourcing

  OUR ENVIRONMENT

               •  Climate change

   ISSUES IMPACTING  
MULTIPLE PILLARS

               •  Business continuity
               •  Return on investment
               •  Theft and fraud
															•		Operational	efficiency
               •  Sustainable portfolio

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Despite the challenges presented by the COVID-19 
global pandemic, SkyCity’s current sustainability 
strategy and strategic pillar goals, plans and 
priorities (as validated by the feedback from our 
stakeholders as part of the materiality review 
in 2020) remain relevant today. We have learnt 
through the COVID-19 pandemic that we cannot 
take for granted that the core business will generate 
profit.	Recognising	that	to	be	a	sustainable	
business we must be a responsible business actively 
protecting and promoting the people we serve 
and the places we share whilst creating value for 
our shareholders, SkyCity’s sustainability strategy 
has this year been amended to also incorporate 
financial	performance	alongside	social	and	
environmental performance.

Our new 'Our Shareholders' pillar recognises that 
SkyCity must create value for its shareholders while 
maintaining its social licence to operate. The priority 
issues relevant to this pillar are business continuity, 
improving SkyCity’s operating performance, 
optimising SkyCity’s existing portfolio, and growing 
and diversifying SkyCity’s business. The objectives 
for this pillar are to:

• 

• 

• 

• 

• 

• 

• 

 strengthen and maintain good relationships with 
all stakeholders, including shareholders and debt 
providers;

 grow gaming visitation and spend and develop 
complementary activities that drive gaming;

	achieve	operating	efficiencies	which	protect	and	
grow margins;

 develop digital businesses and leverage 
investment in technology;

 ensure capital allocation balances short term 
returns and long term sustainability;

 ensure ownership of assets balances strategic 
control and return on capital; and 

 monitor and evaluate regional merger and 
acquisition opportunities in our industry.

We continue to focus on embedding our 
sustainability pillars into all levels of the 
organisation and in the way SkyCity operates. 
The	material	issues	identified	have	influenced	
our focus on managing SkyCity’s risks and 
have informed our sustainability strategy and 
priorities, which underpin our reporting on our 
non-financial	performance.

Our Sustainability Committee

The Sustainability Committee is a dedicated 
Board committee that assists the SkyCity Board to 
contribute to SkyCity’s vision and strategic plan by 
ensuring that the company’s sustainability strategy 
is best practice and supports the highest level of 
sustainability objectives, with priority given to

minimising the impacts associated with problem 
gambling as an area of primary focus.

The responsibilities of the Sustainability Committee 
include reviewing and recommending to the Board 
the sustainability strategy, principles, policies and 
practices of the company to ensure alignment 
with the company’s strategic objectives and 
performance, and reviewing and reporting to the 
Board on the company’s impacts associated with 
SkyCity’s sustainability pillars.

The guiding principles that underpin SkyCity’s 
sustainability activities and the role, responsibilities, 
composition, structure and membership of 
the Sustainability Committee are set out in the 
Sustainability Committee Charter (available 
in the Governance section of the company’s 
website at www.skycityentertainmentgroup.com), 
which is reviewed and approved by the Board on 
an annual basis.

The Board and Sustainability Committee maintain 
operational supervision of SkyCity’s sustainability 
activities	through	clearly	defined	policy	and	
effective management. Claire Walker, SkyCity’s 
Chief	People	and	Culture	Officer,	has	executive	
responsibility for SkyCity’s sustainability activities 
with key operational personnel within the business 
having day-to-day responsibility for the activities.

Our Pillars

The following pages outline our priorities, objectives 
and activities for each of the sustainability pillars – 
‘Our Customers’, ‘Our People’, ‘Our Communities’, 
‘Our Suppliers’ and ‘Our Environment’, outline 
the activities undertaken to support our 
sustainability strategy, and provide a summary 
of our achievement against our priorities for the 
financial	year	ended	30	June	2020.	Commentary	
on the new ‘Our Shareholders’ pillar is provided in 
an overarching way throughout the entirety of our 
financial	and	non-financial	disclosures.

The	areas	identified	as	priority	issues	are	those	
considered highly material for SkyCity’s business 
and for our stakeholders. Our objectives and 
activities set out what we intend to do both in our 
business and our communities. They are intended 
to challenge the business and staff and provide a 
dedicated framework for measuring progress over 
the coming years. We are committed to measuring 
performance	on	each	goal,	through	specific	key	
performance indicators, which will ensure the 
business strives to keep pace with internal and 
external expectations.

We Welcome Your Feedback

If you have any feedback or questions in 
relation to SkyCity’s sustainability framework 
and/or reporting, please contact SkyCity at 
sustainability@skycity.co.nz.

64

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2020Our  
Sustainability 
Vision

To be a sustainable business, we must be a responsible business 
actively protecting and promoting the people we serve and the 
places we share, whilst creating value for our shareholders.

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nity

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s i b l e  

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B e r e s p

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l e a ders in our com

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v ir o n

n

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m ent

Customers

PLACE

PEOPLE

PLACE

PROFIT

Inspire our people

Protect our environments

Create sustainable value

Createagreatplacetowork
wherepeopleareempowered 
togrowandachieve

Respectandprotectour 
physicalenvironmentsfor 
futuregenerations

Ensurebusinesscontinuitythrough
operationalefficiency,sustainable
investmentandcustomerfocus

Great, safe place to work

Sustainable success

Reliable return on investment

Sustainability

65

 
 
 
 
 
 
CUSTOMERS  |  Always put customers first  |  Be responsible leaders in our community
Ensure safe and enjoyable experiences for our customers, employees and communities

Our Priorities 

Our Plan

Leading host  
responsibility 

• Maintain industry-leading harm minimisation practices

•  Host Responsibility Programme performance and problem 

gambling indicators 

•  Industry benchmarking of SkyCity’s Host Responsibility 

Programmes

•		Leverage	technology	to	enhance	the	identification	of	actual	 
or potential problem gamblers and act on that information

Customer experience  
and engagement

•  Employee Host Responsibility training completion rates

•  Accelerate customer experience and engagement through 

improved data, digital and loyalty capability

Community awareness 
of harm minimisation 
practices

•   Increase in community knowledge and understanding of 

SkyCity’s harm minimisation practices

• Customer data security and privacy practices

Material Issues

• Responsible hosting

•  Customer experience

 •  Cybersecurity and  

data privacy

• Regulatory risk

Sustainable  
Development Goals

SUPPLIERS  |  Be responsible leaders in our communities
Source ethically and locally

Our Priorities 

Our Plan

Material Issues

Low carbon  
supply chain 

•  Encourage suppliers to set science-based targets and strive 

to achieve zero carbon by 2050

Buy local  
and seasonal

•  Serve meals from a sustainable supply chain  

to employees and customers

•  Source animal products responsibly (eg. free range eggs)

•  Track and report on local vs international  

•  Ethical sourcing

procurement spend

•  Support supplier diversity (indigenous economy)  

and working conditions

Connect to the  
circular economy

• Remove single-use plastics from our supply chain

Progress initiatives to  
eliminate modern slavery 

•  In accordance with the Modern Slavery Act 2019 (Cth), 

develop a modern slavery statement by 31 December 2020

Sustainable  
Development Goals

Ethical supply chain

•  Progressively work towards an end-to-end understanding 
of our supply chain, ensuring that all suppliers meet the 
standards of our Ethical Sourcing Code

ENVIRONMENT  |  Be responsible leaders in our communities 
Offer a great and safe place to work
Active commitment to reducing our environmental footprint

Our Priorities

Our Plan

Climate change/  
emissions reduction

•  Measure, report and offset SkyCity’s  

carbon emissions

Reducing waste

•	Reduction	of	waste	and	diversion	from	landfill	

Employee activation

• Employee-led Green Fund

Reduction in water use 

• Implement initiatives to reduce water use

Material Issues

•  Climate change 

Sustainable  
Development Goals

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COMMUNITY  |  Be responsible leaders in our communities
Serve a social purpose by investing in our local economies and communities

Our Priorities 

Our Plan

Material Issues

Economic  
contribution

•  Measure and evaluate SkyCity’s economic contribution 
to the communities in which we operate, through local 
procurement spend

Building communities  
by developing people

•  In collaboration with the SkyCity Community Trusts, make 

a positive impact on youth development, employment and 
career paths 

•  Community investment

•  Community and Iwi  

engagement

Investing in our 
communities through the 
SkyCity Community Trusts 
in New Zealand 

Developing deeper  
connections with Iwi and 
indigenous peoples 

•  Community based partnerships that achieve sustainable  

social change

•  Report on community outcomes through narrative and case 

studies accompanied by quantitative results

Sustainable  
Development Goals

•		Build	SkyCity’s	confidence	and	capability	to	engage	
authentically	with	Māori	and	indigenous	peoples

PEOPLE  |  Offer a great and safe place to work
A great place to work where our people are empowered to grow and achieve

Our Priorities 

Our Plan

Employee engagement

•  Employee engagement pulse checks

Meaningful career and 
development pathways

• Internal promotions and development opportunities

Diversity, inclusion  
and belonging

Health, safety and  
wellbeing

•  Leverage the competitive advantage SkyCity’s diverse  

workforce provides

•  Ethnicity and gender reporting, including gender equality 

of pay, and representation

• Health, safety and wellbeing scorecards

Material Issues

•  Employee engagement

•  Meaningful career and 
development pathways

•  Diversity, inclusion 

and belonging

•  Health, safety and wellbeing

Sustainable  
Development Goals

SHAREHOLDERS    |   Improve our operating performance  |  Optimise our 
existing portfolio  |  Grow and diversify our business  |  Always put customers first
Create value and maintain our social licence to operate

Our Priorities 

Our Plan

Material Issues

Business continuity

•  Strengthen and maintain good relationships with all 

stakeholders, including shareholders and debt providers

Improve operating  
performance

•  Grow gaming visitation and spend and develop  

complementary activities that drive gaming 

Optimise existing portfolio

•		Achieve	operating	efficiencies	which	protect	and	 

grow margins

Grow and diversify  
our business

•  Develop digital businesses and leverage investment  

in technology 

•  Capital allocation balances short term returns and  

long term sustainability

•  Ownership of assets balances strategic control and return 

on capital

•  Monitor and evaluate regional merger and acquisition 

opportunities in our industry

•  Business continuity

•  Return on investment

•  Operational efficiency

•  Sustainable portfolio

• Regulatory risk

Sustainability

67

Be responsible 
hosts

Ensure safe and enjoyable  
experiences for our customers,  
employees and communities.

Our Customers

At our core, SkyCity is a provider of casino 
entertainment. The promotion of responsible 
gaming and safe consumption of alcohol are 
therefore topics at the heart of our business. 

We take our responsibilities to minimise risk and 
harm from problem gambling very seriously.

Priority Issues

FY20 Performance Highlights

• 

• 

• 

 Leading host responsibility

 Customer experience and 
engagement

 Community awareness of harm 
minimisation practices

Key Stakeholders

•  Customers (existing and potential)

•  Department of Internal Affairs 

•  Gambling Commission 

• 

	Office	of	Liquor	and	 
Gambling Commissioner 

•  Consumer and Business Services 

• 

• 

 Government Ministers, agencies 
and	officials,	including	the	 
Ministry of Health 

 Treatment service providers and 
public health providers, including 
Asian Family Services, Problem 
Gambling Foundation, Salvation 
Army, Raukura Hauora o Tainui 
and	Hāpai	Te	Hauora	

•  Australasian Gaming Council 

•  Police 

•  Local councils

• 

• 

• 

• 

• 

 Deployed facial recognition technology across all SkyCity’s 
land-based casinos to assist in identifying excluded customers

 Commenced operation of a predictive algorithm risk model at 
the SkyCity Hamilton casino to assist in identifying players who 
may be at risk from gambling harm by analysing loyalty data 

 Implemented ‘Live View’ system technology at the 
SkyCity Auckland and SkyCity Hamilton casinos to assist in 
identifying continuous play on electronic gaming machines 

 Increased host responsibility training for SkyCity Auckland 
Customer Service Ambassadors – a front line customer service 
team whose role is to engage and build rapport with customers 
with an emphasis on host responsibility

 The SkyCity Auckland and SkyCity Hamilton casinos 
participated in Gambling Harm Awareness Week in 
New Zealand – with treatment and public health stakeholders 
stationed within the casino environs to create awareness of 
problem gambling and access to support and treatment 
networks 

FY20 Key Challenges

• 

• 

• 

 Remains challenging to identify and prevent excluded persons 
from re-entering and remaining within our land-based casinos 

 Maintaining effectiveness, relevancy and consistency in harm 
minimisation best practice is an ongoing challenge

 Alignment of host responsibility and harm minimisation 
practice and culture across the SkyCity Group remains 
challenging due to differences from site to site, such as size, 
scale	and	staffing	structure

FY21 Focus Areas 

• 

• 

 Review and refresh the delivery of host responsibility training to 
staff, including development of a new coaching and education 
programme for front line staff to improve capability around 
identifying uncarded and excluded players

 Maintain leading and best practice host responsibility by 
leveraging available technology solutions

• 

Increase and upweight host responsibility team/resourcing 

69

Our challenge is to ensure 
that our business provides 
entertaining and profitable, 
yet safe and responsible, 
experiences and environments

Leading and Best Practice 
Host Responsibility

When done responsibly, gambling can be a fun 
and enjoyable entertainment activity. However, it 
can also have harmful effects on some individuals, 
their families and their communities. Our challenge 
is therefore to ensure that our business provides 
entertaining	and	profitable,	yet	safe	and	
responsible, experiences and environments.

This section largely focuses on SkyCity’s approach 
to host responsibility across its land-based casinos. 
Due to limitations in the New Zealand Gambling 
Act 2003, SkyCity launched its online gaming site, 
SkyCity Online Casino, offshore in August 2019 via 
its Maltese subsidiary, SkyCity Malta Limited, in 
partnership with international iGaming company 
Gaming Innovation Group Inc (GiG). GiG provides 
a full-suite online casino solution, which includes 
a technical platform, gaming content, managed 
services, front-end development and best-in-class 
host responsibility procedures. SkyCity Malta 
Limited has tailored the host responsibility tools 
available from its offshore platform to align 
wherever possible with SkyCity’s land-based 
practices and, in some cases, has developed 
new	processes	specifically	applicable	to	the	
New Zealand market such as the casino age 
restriction and contact information for support 
services. Further details of SkyCity Online Casino’s 
host responsibility practices are available at  
www.skycityentertainmentgroup.com/ 
our-commitment/responsible-gambling  
for all customers and staff.

Commitment to Host Responsibility

At SkyCity, we place great importance on 
host responsibility throughout every part of 
the organisation. 

The Sustainability Committee is a dedicated 
Board committee that assists the SkyCity Board 
to contribute to SkyCity’s vision and strategic plan 
by ensuring that the company’s sustainability 

strategy is best practice and supports the highest 
level of sustainability objectives, with priority 
given to minimising the impacts associated with 
problem gambling as an area of primary focus. 
The Sustainability Committee is responsible for 
overseeing and monitoring the company’s host 
responsibility and responsible gambling programme 
and initiatives and monitoring licensing and 
regulatory compliance in respect of such matters. 
At each scheduled Sustainability Committee 
meeting, progress against host responsibility and 
responsible gambling measures and targets is 
reported and discussed as a standing agenda item.

Within the business, a Host Responsibility 
Governance Group meets monthly to discuss and 
review host responsibility matters that have arisen 
or may arise in the future across the SkyCity Group. 
Membership of the Governance Group includes 
the	Chief	Operating	Officer,	General	Counsel	and	
Company Secretary, Group Regulatory Manager, 
Group Risk Manager, the General Managers for 
Auckland, Hamilton, Queenstown and Adelaide, and 
Host Responsibility representatives. The principal 
objectives of the Governance Group are to:

• 

• 

• 

• 

 provide collective guidance to SkyCity 
management on host responsibility matters 
of interest; 

 enable senior management to discuss any 
relevant topics and to receive advice, support and 
ongoing	learnings	in	a	confidential	environment;	

 expose senior management personnel to host 
responsibility topics that may have bearing 
or impact on SkyCity’s regulatory environs, 
customers, their site/jurisdiction of operation or 
its employees; and 

	develop	initiatives	that	will	collectively	benefit	
SkyCity customers and shareholders by way 
of discussion, provision or endorsement 
of responsible gambling and/or harm 
prevention components. 

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SkyCity Entertainment Group  Annual Report Year Ended 30 June 2020We are immensely proud of 
the culture of care we have 
developed within our casinos 
and continue to focus on ways 
to ensure that this culture of 
care is maintained

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A robust Host Responsibility Programme is in place 
at each of our physical sites, and within SkyCity 
Online Casino, to prevent and minimise harm from 
problem gambling. 

All SkyCity Board members and staff receive training 
in problem gambling awareness. A dedicated 
team of experienced host responsibility specialists 
is employed at each of SkyCity’s land-based 
casinos and, through our partnership with 
Gaming Innovation Group plc, an experienced 
harm minimisation team is in place for SkyCity 
Online Casino. Additionally, at our largest and 
busiest Auckland site, a team of Customer Service 
Ambassadors is trained to interact with our 
customers and report any concerns to our specialist 
Host Responsibility team so preventative action can 
be taken, where required. 

An outline of SkyCity’s commitment to host 
responsibility and detailed individual site-related 
information, including the Host Responsibility 
Programme for each site and SkyCity Online Casino, 
is available at www.skycityentertainmentgroup.com/
our-commitment/responsible-gambling.

Maintaining Leading and Best Practice  
Host Responsibility 

We are immensely proud of the culture of care we 
have developed within our casinos and continue to 
focus on ways to ensure that this culture of care is 
maintained and that we have the highest standard 
of host responsibility best practice. 

Over	the	past	financial	year,	we	implemented	
additional host responsibility measures to improve 
our ability to detect excluded persons and 
continuous play, including: 

• 

• 

 the introduction of facial recognition technology 
across all our land-based casinos in New Zealand 
and Adelaide, South Australia, in November 2019 
to assist in identifying excluded customers; 

 the introduction of ‘Live View’ system technology 
at the SkyCity Auckland and SkyCity Hamilton 
casinos to assist in identifying uncarded 
continuous play on electronic gaming machines;

• 

• 

• 

 upgrading the ‘Carpark Assist’ technology at 
SkyCity Auckland casino to ensure alerts relating 
to vehicles of interest are sent to mobile devices 
to improve response times;

 increased host responsibility training for 
Customer Service Ambassadors; and

 more regular and dedicated physical sweeps 
of gaming areas by SkyCity personnel.

 In addition, we continued to undertake internal 
mystery shopping training exercises to test the 
robustness of our host responsibility practices.

Prior to the introduction of facial recognition 
technology in November 2019, SkyCity was 
largely reliant on its casino staff and Security and 
Surveillance teams using photographs to recognise 
excluded people. The introduction of facial 
recognition technology and other technological 
solutions (such as ‘Live View’ system technology at 
the SkyCity Auckland and SkyCity Hamilton casinos) 
significantly	bolsters	and	assists	SkyCity’s	ongoing	
efforts to detect and prevent excluded customers 
from re-entering its casinos and to detect 
continuous presence and play – however, despite 
our best efforts and host responsibility measures 
and initiatives, some individuals may nonetheless 
find	ways	to	elude	staff.	

In a dynamic casino environment, maintaining 
effectiveness, relevancy and consistency in harm 
minimisation best practice is an ongoing challenge. 
In response to that challenge, SkyCity continues to 
explore available technology solutions, seek expert 
advice, consult stakeholder groups and source a 
range of research material.

SkyCity has regular and robust dialogue with its 
regulators, including the Department of Internal 
Affairs in New Zealand, through which SkyCity is 
always challenged to do better in respect of its host 
responsibility practices and the effectiveness of its 
Host Responsibility Programmes. This dialogue has 
driven some of the host responsibility measures 
outlined above and will continue to drive initiatives 
in the future.

Our Customers

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Senior Management 
Governance & Oversight  
a Host Responsibility 
Governance Group meets 
monthly to discuss host 
responsibility matters 
(chaired by the  
Chief	Operating	Officer)

Board Governance & Oversight
SkyCity Board and Sustainability 
Committee governance and 
oversight of performance of harm 
minimisation framework

Host Responsibility  
Programmes
site-specific	programmes	
outlining SkyCity’s host 
responsibility obligations 
(approved by the regulator)

Host Responsibility  
Roles and Duties
roles and activities  
focused on customer care  
and host responsibility  
monitoring

Software and Algorithms 
to Monitor Gaming 
Machine Play
blended software for  
analysis and insight into 
player behaviour and  
spend/visitation traits, 
including real time 
monitoring of continuous 
use of gaming machines  

Independent Assurance
•  an independent audit is carried 
out every two years at each 
land-based casino to monitor 
compliance with its  
Host Responsibility Programme
•  internal independent assurance 
programme (internal audit and  
continuous improvement)
•  mystery shopping programme

SkyCity  
Group Harm  
Minimisation  
Framework

Learning &  
Development  
Framework 
a suite of host 
responsibility modules 
for staff, including online 
courses, in-person courses, 
and annual refresher 
courses

iTrak Monitoring  
& Reporting
a record management  
tool for host  
responsibility incidents  
and assessments,  
including reports for 
ongoing oversight

Reports to the Regulator 
annual reporting to 
the regulator on the 
effectiveness of SkyCity’s 
Host Responsibility 
Programmes 

Communications  
& Brand
an internal brand 
communications 
campaign to promote 
awareness of host 
responsibility

Facial Recognition 
Technology 
use of facial recognition 
and alert technology to 
detect excluded patrons

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• 

• 

• 

 contribute towards the ongoing understanding 
of gambling problems;

 develop an amicable relationship with the 
local community and other stakeholders 
(eg. treatment providers, educational 
programmes, research community, faith groups, 
etc); and

 promote a positive reputation that accurately 
reflects	the	integrity	of	SkyCity	as	a	responsible	
gaming operator.

Following his assessment (which included an 
onsite	review	in	September	2019),	Dr	Griffiths	
found that all seven of these objectives were met 
by SkyCity and that he was “highly impressed 
with the measures that are in place for player 
protection and harm minimisation, as well as the 
measures implemented to promote responsible 
gambling among its clientele as outlined in the 
Host Responsibility Programme”. 

Dr	Griffiths	commented	that,	based	on	all	the	
information that he had been provided with and on 
the basis of his onsite visit to the SkyCity Hamilton 
casino, SkyCity’s host responsibility regime was one 
of the best that he had seen compared with casinos 
he had been to in other jurisdictions including those 
he had personally visited in the UK, Australia, USA, 
Canada, Macao, Singapore, Argentina, Uruguay, 
Holland, Austria, Switzerland, Greece, Hungary, 
Albania, Slovenia, Italy, Poland, Belgium, Finland, 
Sweden, and Malta.

While	Dr	Griffiths’	report	was	provided	in	respect	
of SkyCity Hamilton’s Host Responsibility 
Programme, that Programme is largely similar to 
the Host Responsibility Programme in place at each 
of SkyCity’s other land-based casinos.

Independent Evaluation 

In connection with SkyCity’s application to the 
New Zealand Gambling Commission to replace 
three table games at the SkyCity Hamilton casino 
with 60 electronic gaming machines, in 2019, 
we	commissioned	Dr	Mark	Griffiths	to	provide	an	
independent report in relation to the application, 
which, amongst other things, expressed his opinion 
on the overall host responsibility regime in place at 
the SkyCity Hamilton casino. 

Dr	Griffiths	is	a	chartered	psychologist	specialising	
in	the	field	of	behavioural	addictions,	including	
gambling disorder and gaming addiction, 
a Distinguished Professor of Behavioural 
Addiction at the School of Social Sciences at 
Nottingham Trent University and the Director of the 
International Gaming Research Unit at Nottingham 
Trent University. He is internationally known for his 
work into gambling and gaming addictions, and 
has been researching, teaching and writing in this 
area for 32 years.

Dr	Griffiths	assessed	SkyCity	Hamilton	casino’s	
responsible gaming policies and procedures against 
a model best-in-class responsible gaming strategy 
that he developed. It was envisaged that SkyCity’s 
responsible gaming strategy would achieve the 
following objectives:

• 

• 

• 

• 

 minimise the likelihood of a ‘vulnerable player’ 
developing a gambling problem whilst playing 
games within SkyCity’s gaming environment;

 encourage well-informed and rational gambling 
behaviour among SkyCity’s clientele;

 provide support for clientele who develop 
problems and/or who show distress as a result 
of playing on SkyCity games within their 
gaming platforms;

 protect vulnerable groups from either gambling 
online	within	the	gaming	platform	in	the	first	
place (for example, excluding underaged players), 
or minimise the harm to problem gamblers who 
continue to gamble;

Our Customers

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We continue to focus on 
ways to ensure that we have 
the highest standard of host 
responsibility best practice

for extended periods. If the results of the trial 
indicate	that	this	initiative	may	be	beneficial	to	
SkyCity’s ability to detect continuous presence, 
SkyCity will evaluate its application at its other 
land-based casinos.

Number of Excluded Persons Identified  
Returning to a SkyCity Property in Breach  
of an Exclusion Order

1,410

1,410

1,410

1,410

1,500

1,400

1,300

1,200

1,100

1,000

900

774

800

774

774

703

703

703

703

700

600

500

400

300

200

51 33 39
100

81
51 33 39
33

81
57
51 33 39

57

33

182

182

182

182

81

109
81

33

56
57

33

109

109

109

57

56

56

56

0
FY18

FY18

FY19

FY18

FY19

FY19

FY20

FY19

FY20

FY20

FY20

Auckland

Hamilton

Queenstown

Adelaide

Embracing Technology

Facial Recognition

After trialling different available technology 
solutions from late 2018, SkyCity successfully 
implemented a full facial recognition technology 
solution across all its land-based casinos in 
November 2019. This technology assists SkyCity 
to recognise customers who have been excluded 
from re-entering its casinos by notifying SkyCity 
personnel when an individual matching an image 
1,500
from SkyCity’s database of excluded patrons 
re-enters a SkyCity gambling area.

1,500

1,500

1,400

1,400

1,100

1,100

1,200

1,200

1,300

1,300

Prior to the introduction of facial recognition 
technology in November 2019, staff recall was 
the primary mechanism for identifying excluded 
persons returning to the casino in breach of 
their exclusion orders. Initial indications are that 
the new technology is proving to be useful in 
assisting SkyCity to identify excluded customers 
from re-entering SkyCity’s casinos, with a marked 
774
increase in the number of excluded persons 
identified	returning	to	a	SkyCity	casino	in	breach	
of	their	exclusion	orders	during	the	financial	
year ended 30 June 2020 in comparison to 
preceding periods.

1,000

1,000

600

600

800

800

900

900

700

700

900

800

700

600

1,400

1,300

1,200

1,100

1,000

500

500

500
While there is no guarantee that facial recognition 
400
technology will be effective in each and every 
case,	the	technology	nonetheless	significantly	
bolsters SkyCity’s ongoing efforts to deter, detect 
and prevent excluded customers from re-entering 
200
SkyCity’s casinos.  

400

400

300

300

300

200

200

100

100

51 33 39

100

In July 2020, we commenced a trial at the 
SkyCity Hamilton casino using facial recognition 
FY18
technology in conjunction with up to 26 additional 
cameras within the casino as a further means 
of identifying customers who remain onsite 

0

0

0

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These differences mean that while SkyCity’s 
Host Responsibility Programmes have similarities, 
they are often carried out quite differently. 
However, problem gambling is an addiction and 
the possibility of harm from this type of behaviour 
manifests itself in the same way regardless 
of jurisdiction or location. That is why SkyCity 
endeavours to lead in this area and employ best 
practice prevention methods across the business. 

A key strategic focus across the SkyCity Group 
for minimising gambling harm is prevention. 
Robust prevention initiatives can be developed 
and implemented across the Group with few 
or no regulatory or local procedural constraints. 
By adopting a prevention approach, we can 
increase our ability to identify and respond early 
to new or emerging concerns that may lead to 
problem gambling related issues for our customers.

We are committed to carrying out regular reviews 
of each of our Host Responsibility Programmes to 
ensure alignment of our practices across our sites.

Predicative Algorithm

Since 2014, SkyCity has operated a predictive 
algorithm risk model created by Focal Research at 
SkyCity’s largest and busiest casino in Auckland, 
which analyses loyalty data as a tool to identify 
players who may be at risk from gambling harm. 
The algorithm was upgraded in May 2019 and 
again in June 2020 with the addition of Focal 
Research’s ‘ALeRT BETTOR Protection System’ 
software to enhance and improve SkyCity’s ability 
to identify potential at-risk gamblers. The ALeRT 
BETTOR Protection System software uses routinely 
stored customer data to create complex models 
for identifying and managing high-risk play (the 
algorithm) that otherwise may not be outwardly 
visible to operators or customers. 

In June 2020, the algorithm (including the ALeRT 
BETTOR Protection System software) was rolled out 
and implemented at the SkyCity Hamilton casino.

Consistency of Responsible 
Gaming Culture and Practice

The alignment of excellent host responsibility and 
harm minimisation practice and culture across 
the SkyCity Group remains challenging due to 
differences from site to site, such as size, scale 
and	staffing	structure.	There	are	also	market	and	
customer differences that impact our approach to 
staff training and programme design, in addition 
to unique cultural distinctions to consider. 
Furthermore, our sites across New Zealand and 
in South Australia each have different regulatory 
environments in which to operate.

Our Customers

75

We offer extensive 
information to customers 
about exclusion options and 
referral details to problem 
gambling support services

Customer Experience  
and Engagement

SkyCity promotes a range of tools in order to 
facilitate responsible gambling – however, exclusion 
is an equally important host responsibility 
offering for those who may be vulnerable to 
problem gambling.

Our casinos offer extensive information to 
customers about exclusion options and referral 
details to problem gambling support services, 
including gambling helplines and face-to-face 
counselling organisations.

In New Zealand, customers can choose to exclude 
themselves from all SkyCity casinos in New Zealand 
for a period of up to two years. In some cases, 
SkyCity itself makes the decision to exclude a 

customer as a means to prevent risk of harm 
occurring, or as a means to stop further harm 
through a customer’s gambling at SkyCity’s casinos.

In Adelaide, all exclusions are referred to 
Consumer Business Services (the South Australian 
Government’s regulator) who has overall 
management of exclusions. 

With the size of our customer base and premises, 
it can be a challenge to identify individuals 
immediately and, despite our best efforts and 
measures,	some	individuals	may	nonetheless	find	
ways to elude staff and re-enter a SkyCity casino.

The following graph summarises the number of exclusions issued by each of the SkyCity properties over the 
2016–2020	financial	years:

Exclusions at SkyCity Properties

806

696

766

644

620

120

84

37

131

138

59

29

66

25

61

44

169

189

112

61

FY16

FY17

FY18

FY19

FY20

Auckland

Hamilton

Queenstown

Adelaide

900

800

700

600

500

400

300

200

100

0

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Community Knowledge

Given that a material issue to our stakeholders, 
internal and external, is responsible gambling, 
we aim to foster good relationships with problem 
gambling stakeholders.

As part of this approach, we provide tours of our 
facilities and literature to treatment providers 
to assist them in understanding our gaming 
environments and Host Responsibility Programmes. 
We also partner with local experts and support 
agencies to ensure we have up-to-date resources in 
place for harm minimisation and prevention.

The objective is to improve information sharing 
and collaboration between stakeholders in order 
to advance SkyCity’s harm minimisation approach. 
This collaborative approach ensures that knowledge 
about problem gambling is shared between SkyCity 
and the relevant stakeholders, who will work 
together to minimise harm.

During	the	past	financial	year,	we	continued	to	
engage with community stakeholders, both at 
their request and through more formal bi-monthly 
Host Responsibility Community Liaison Group 
meetings in Auckland attended by treatment 
service providers, public health providers and 
Government agencies. 

In September 2019, SkyCity also participated 
in Gambling Harm Awareness Week in 
New Zealand, partnering with treatment services 
and stakeholders to promote support and harm 
minimisation initiatives with customers within our 
SkyCity Auckland and SkyCity Hamilton casinos. 

We also include treatment providers in our 
internal host responsibility training programmes 
wherever possible. 

Would You Like a Helping Hand?

At SkyCity, we take our responsibilities as a host 
very seriously - the safety and wellbeing of our 
customers is a top priority.

Gambling can be fun for most people. However, 
for some, losing control of their gambling 
can happen quickly (or over time) without 
recognising the early warning signs that there 
may be a problem developing and can cause 
harm,	including	financial	problems,	emotional	
distress	and	relationship	difficulties.

The negative consequences of problem gambling 
can affect the gambler, their family or friends, 
their employer and/or the community at large. 

It is important to recognise early warning signs, 
such as guilt or remorse after a gambling session 
or overspending money and/or time. 

you care about shows the signs and symptoms  
of problem gambling, help is at hand.

The signs and symptoms of problem gambling 
include:

•  gambling makes home life unhappy;

• 

• 

feeling sad or unhappy after gambling;

trying to win back losses;

•  gambling to escape worry or trouble;

• 

 changing sleeping or eating habits due to 
gambling;

•  borrowing	to	finance	gambling;

• 

• 

 considering committing or actually committing 
an	illegal	act	to	finance	gambling;	and/or

 considering harming yourself as a result of 
gambling.

SkyCity is committed to promoting responsible 
gaming behaviour. But problems can arise for a 
small percentage of players. If you or someone 

Call the Gambling Helpline (free and  
confidential 24 hours) 0800 654 655  
or text 8006.

Our Customers

77

 
Inspire  
our people

A great place to work where our people 
are empowered to grow and achieve.

Our People

As a major employer with over 3,800 staff, we know 
that taking care of our people is the key to creating a 
great place to work.

We are committed to providing our employees with 
sustainable career paths at SkyCity and want our 
staff to grow their careers with us.

Priority Issues

FY20 Performance Highlights

• 

• 

 Employee engagement

•  Launched	‘SkyCity	FLEX’,	a	new	flexible	working	framework	

 Meaningful career and 
development pathways

• 

 Held the SkyCity Diversity and Inclusion Conference, attended 
by 170 people leaders from across the SkyCity business 

• 

 Diversity, inclusion and belonging

•  Sponsored the 2019 Rainbow Excellence Awards

•  Health, safety and wellbeing 

Key Stakeholders

• 

• 

• 

 Employees (existing, former 
and potential)

 Union representatives 

 Ministry of Business, Innovation 
and Employment 

• 

 Ministry of Social Development 

•  Ministry of Health 

• 

• 

 Department of Education, 
Skills and Employment 

 Accident Compensation 
Corporation 

•  WorkSafe NZ

•  SafeWork SA

•  ReturnToWorkSA

• 

Immigration New Zealand

•  Women’s Refuge 

• 

 Women in Gaming and 
Hospitality Australasia

•  Gender Tick 

•  Rainbow Tick 

•  Southern Cross Healthcare 

• 

• 

• 

• 

• 

• 

 Awarded the 2019 Rainbow Tick Training and Development 
Award for SkyCity’s Transition Support Framework, a 
transgender employee framework and tool kit

 Finalist in the ‘Employer of Choice’ category at the 2019 
New Zealand Tourism Awards 

 Announced as a Platinum winner in the ‘Best Learning and 
Development Project – Leadership Capability’ category at the 
2019	LearnX	Asia	Pacific	Awards	for	SkyCity’s	Tahuna	Te	Ahi	
programme

 Launched refreshed employee values   

 Developed and implemented employee pulse surveys

 Continued to focus on improving our health and safety 
performance against our four health and safety goals set out in 
our Group Health and Safety Strategy for 2019-2021 

FY20 Key Challenges

• 

• 

• 

 Better representation of women at more senior levels

 Downsized our New Zealand workforce by around 25% in 
response to the COVID-19 pandemic

 The COVID-19 global pandemic created an emerging risk 
relating to health and wellness requiring support for our 
employees in dealing with anxiety and stress

FY21 Focus Areas 

• 

• 

• 

• 

  Continue the momentum on closing the gender pay gap  

	Implement	the	final	stage	of	SkyCity’s	‘$20	by	2020’	wage	
initiative in New Zealand – a commitment to pay a $20-an-hour 
minimum wage (announced by SkyCity in March 2018)

 Establish a new SkyCity Diversity and Inclusion Advisory Panel to 
provide a minority perspective on diversity and inclusion issues

 Continue to promote awareness of mental health issues and to 
evaluate the impact on psychosocial risks

79

Our vision is to be a centre 
of expertise that delivers 
high value learning and 
development solutions  
for staff

At SkyCity, we aim to create an environment where 
our people are at the centre and ensure that our 
staff can work safely, are motivated to work hard, 
progress in their careers, and have the tools and 
knowledge they need to look after both themselves 
and our customers.

Employee Engagement, 
Meaningful Career and 
Development Pathways

With a large and diverse workforce, SkyCity is 
recognised for taking a lead in staff development 
and care. Our vision is to be a centre of expertise 
that delivers high value learning and development 
solutions for staff which contribute to the 
achievement of our business priorities.

We have an advanced set of priorities and 
programmes in place across our sites to achieve 
our goal of being a great place to work where our 
people are empowered to grow and to achieve. 
To ensure that these programmes remain effective 
and relevant, we regularly review the effectiveness 
of the programmes, in terms of both interest and 
sustained	impact,	and	make	refinements	as	required.	
New programmes are also trialled and introduced 
where appropriate. We regularly seek advice from 
staff on how to remove barriers to participation 
(such as release time) and introduce better incentives 
for participation.

Tahuna Te Ahi – Ignite the Fire

Recognising	the	special	standing	of	Māori	as	
tangata whenua and the indigenous people of 
Aotearoa, SkyCity launched Tahuna Te Ahi, a 
tailored programme developed by New Zealand 
company Indigenous Growth Limited, for 
our New Zealand-based employees in 2018. 
The programme provides accelerated leadership 
development	specifically	for	Māori	employees	in	
addition to implementing initiatives which elevate 
the	standing	of	Māori	at	SkyCity	more	broadly.	
The programme connects people to indigenous 
values and culture while at the same time giving 
them the tools to incorporate their culture into a 
business environment.

80

SkyCity was awarded the 2018 Deloitte Top 200 
Diversity & Inclusion Leadership Award for the 
programme in November 2018 and was named 
as a Platinum winner in the ‘Best Learning & 
Development Project – Leadership Capability’ 
category	at	the	2019	LearnX	Asia	Pacific	Awards	for	
the programme in June 2019.

15 employees commenced the Tahuna Te Ahi 
programme	during	the	last	financial	year.	

SkyCity Values Refresh

Following the rollout of a refreshed company 
vision and business, character and culture goals, 
we commenced a process to refresh SkyCity’s 
values, using a consultative process across all sites 
which unearthed the core values shared by SkyCity 
employees when they operate at their best. 

The refreshed values are people centric, simple and 
tell the story of the behaviours and actions people 
need to practice to enable themselves, their teams 
and SkyCity to succeed. We have integrated the 
values into our performance and development 
framework, MyPATH. 

You bring your best to play  
a unique role at SkyCity

You're part of a team  
built on passion,  
respect and equality

We're all about 
entertainment and making 
every experience the best 
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Health, Safety and Wellbeing

At SkyCity, our people are paramount to the success 
of our business. Ensuring we take care of our people 
at work allows them to provide our guests with a 
safe and enjoyable experience. Our health and safety 
mission is to prevent harm and build wellness.

Health and Safety

Each property within the SkyCity Group must 
demonstrate compliance with our Group Health 
and Safety policy and standards for safety. We also 
conduct internal audits annually and external audits 
as	required	for	registration	and	certification.	Findings	
from these audits are monitored and tracked for 
continuous improvement.

In 2018, SkyCity adopted a new Group Health and 
Safety Strategy for 2019–2021 which centres around 
the mission “Prevent Harm and Build Wellness” and 
four goals:

• 

• 

• 

• 

 Industry leading safety culture – we will create 
a positive safety culture for our workers and 
guests with a strong emphasis on genuine and 
visible leadership and active engagement of 
our workers;

 Effective risk management – we will focus on 
our	critical	risks,	ensuring	we	have	sufficient	risk	
mitigation strategies in place to prevent fatal or 
serious harm;

 Sustainable systems and processes – we will 
create a contemporary and resilient approach 
to the management and improvement of health 
and safety; and

 Health and wellbeing – we will adopt a 
risk-based approach to health and wellbeing, 
including programmes to reduce physical and 
psychosocial risks to our workers.

The strategy also addresses the New Zealand 
Government’s key goals of its New Zealand Health 
and Safety at Work Strategy 2018–2028.

Employee Wellbeing

SkyCity has programmes in place to promote 
healthy behaviours and personal responsibility for 

mental and physical health. The programmes aim to 
promote healthy lifestyles, increase physical activity, 
reduce absenteeism and improve productivity.

We continue to evaluate the impact on psychosocial 
risks as part of our Group Health and Safety 
Strategy.	During	the	last	financial	year,	we	promoted	
awareness of mental health risks aligning with 
Mental Health Awareness Week in New Zealand 
and R U OK? Day in Australia. During Mental Health 
Awareness Week, the Auckland Sky Tower was 
lit purple and green, the colours of the Mental 
Health Foundation, to show support to those with 
experience of mental illness, as well as their family 
and friends.

In January 2020, the COVID-19 global pandemic 
created an emerging risk relating to health and 
wellness. In response, SkyCity established a specialist 
Health and Hygiene team to provide staff with 
up-to-date information on the global pandemic, 
support in dealing with anxiety and stress relating 
to the pandemic, and training and awareness on 
health management relating to the pandemic.

Following periods of lockdown, we also focused 
on physical and mental health work conditioning. 
These programmes were aimed at creating physical 
and mental resilience of our operational workers 
to minimise the risk of harm, resulting in low rates 
of injury and illness following the reopening of 
our properties. 

Additionally,	during	the	last	financial	year,	SkyCity	
commenced a pilot programme to provide health 
services across our Auckland property. The pilot 
programme is focused on personal health checks 
and coaching of our frontline employees. 

As part of SkyCity’s wellness programme, all SkyCity 
employees across the Group are also invited to 
receive	their	flu	vaccinations	for	free.	This	service	
is offered annually to employees onsite at the 
beginning	of	the	flu	season	to	ensure	all	staff	have	
easy access to the vaccinations. This year, due to the 
impact of COVID-19 and the resulting temporary 
closure of all SkyCity sites, employees were 
provided	with	flu	vaccination	vouchers	which	were	
redeemable at local pharmacies. 

Our People

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FY20 Health and Safety Scorecard

Indicator

Target

FY20 Performance

Safety Success  
Indicator 1

Safety Success  
Indicator 2

Zero fatalities or serious injuries

Reduce Total Recordable Incident 
Frequency Rate (TRIFR) by 10% from 
the FY19 baseline

  Achieved – no fatalities or 
serious injuries

Not achieved – reduced by 8%* 

Safety Success  
Indicator 3

Increase	hazard	identification	reports	
by 20% from the FY19 baseline

  Achieved – increased by 72%

*ThefinalTRIFRresultwassignificantlyimpactedbytheCOVID-19closures,whichsignificantlyreducedthetotalnumberofhoursworked.Forthe

sixmonthsto31December2019,therewasa17.6%reductioninTRIFRagainstthepriorperiod.

GOAL 1

GOAL 2

GOAL 3

GOAL 4

Industry Leading  
Safety Culture

Effective Risk 
Management

Sustainable Systems 
and Processes

Health and  
Wellbeing

Highlights

Highlights

Highlights

Highlights

Carried out a safety 
culture review within the 
SkyCity Auckland Logistics 
department, which led to 
the rollout of a targeted 
initiative to increase 
safety engagement and 
leadership within the 
department. This has 
resulted	in	a	significant	
increase in hazards 
reported within the 
department – thereby 
allowing mitigation 
strategies to be developed 
to lower workplace 
incidents

Implementation of 
Group standards for 
leadership focusing on 
individual objectives that 
include participation and 
engagement targets

Continued to invest in 
strengthening our critical 
risk controls across the 
SkyCity Group, focusing 
on achieving zero fatalities 
(Safety Success Indicator 1)

Focused on safety in  
design of new facilities to 
mitigate our risks in the  
design phase

Implemented new 
emergency preparedness 
initiatives,	including	fire	
training simulations to 
increase preparedness in 
the	event	of	a	fire

Continued implementation 
of a Construction Safety 
Assurance Programme 
to ensure our contractors 
keep their people safe on 
construction projects  
at SkyCity 

SkyCity Adelaide’s 
self-insurance licence 
was successfully renewed 
for	a	further	five-year	
period following 
ReturnToWorkSA’s (the 
organisation responsible 
for providing work injury 
insurance and regulating 
the South Australian Return 
to Work scheme) audit of 
SkyCity Adelaide’s health 
and safety systems 

Successfully implemented 
a new hazard reporting 
system using technology 
to drive a greater 
understanding of our risks, 
resulting	in	a	significant	
improvement in the 
quantity of  
hazards reported

A	significant	increase	in	
the number of employees 
electing to participate in 
our health vaccination 
programme with a focus on 
influenza	vaccinations

Commenced a Health 
Check Programme aimed 
at increasing awareness  
on personal health  
whilst providing  
practical strategies 

Significant	focus	on	
the implementation 
of infectious disease 
prevention strategies for 
employees, contractors  
and guests

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SkyCity Entertainment Group  Annual Report Year Ended 30 June 2020We established a $1 million 
SkyCity Employee Hardship 
Fund in response to the 
impacts of the COVID-19 
pandemic on our people

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Staff Support Programmes

SkyCity has a range of services designed to assist 
employees who may need a helping hand.

At our Auckland and Hamilton sites, the Connect 
Centre	offers	confidential	help	and	advice	for	SkyCity	
employees – for work issues and situations outside of 
work. They offer advice about practical and effective 
ways	to	handle	difficult	or	sensitive	issues.	Where	
needed, they can also assist employees in working 
with agencies outside of SkyCity who may be able 
to help.

The Group-wide Employee Assistance Programme 
(EAP)	is	a	supportive	and	confidential	programme	
designed to assist SkyCity employees who may 
have problems that affect them at work – advice 
and support is available 24 hours a day, seven days a 
week, from trained professional counsellors who can 
help staff with their problems.

SkyCity	also	provides	emergency	financial	assistance	
for	employees	suffering	financial	hardship.	This	
help can include budgeting advice, and last 
resort	financial	help	through	a	‘SMILE’	loan	to	
New Zealand-based staff who qualify for support.

Employee Hardship Fund

Like many other businesses, the COVID-19 pandemic 
has adversely impacted SkyCity’s business and 
operations	and	necessitated	significant	changes	
across the SkyCity business from March/April 2020, 
including	significantly	reducing	capital	expenditure,	
minimising operating costs and restructuring 
SkyCity’s workforce. 

In April 2020, the SkyCity Employee Hardship Fund 
was established to initially assist SkyCity’s departing 
employees in New Zealand who found themselves 
in	financial	difficulties	that	could	not	fully	be	
addressed by their redundancy payments. The Fund 
was established using funds contributed by the 
Senior Leadership Team and other senior executives 
across the business via voluntary reductions in 
their salaries from 1 April – 30 June 2020 and from 
voluntarily contributions by other staff members. 

As at 31 August 2020, a total of $209,142 had been 
granted (with no obligation for repayment) to 
95 affected employees.  

SkyCity also provided support to departing staff 
beyond	financial	assistance	-	collaborating	with	
essential service providers in the healthcare and 
grocery sectors (where employment demand 
increased) to set up the Keep New Zealand Working 
job portal and providing free independent services, 
such as out-placement assistance, counselling 
support and budgeting advice. 

In a further step to support individuals displaced 
from employment in the tourism sector due to the 
COVID-19 pandemic, SkyCity partnered with Go with 
Tourism (an initiative launched by Auckland Tourism, 
Events and Economic Development with the aim 
of growing interest in careers in tourism through an 
online portal connecting employers with potential 
employees) to support the 'We’re Here to Help' 
campaign. The 'We’re Here to Help' campaign was 
launched in April 2020 and repurposed the online 
portal to provide support to displaced workers with 
coaching, career guidance and connecting them 
with new employment opportunities. SkyCity saw an 
opportunity to provide urgent and vital support to a 
key industry partner by seconding members of the 
SkyCity Auckland Human Resources team to join the 
Go with Tourism team, delivering over 800 calls of 
personalised support between May and July 2020.

Healthcare

SkyCity understands that healthcare can be 
expensive	and	sometimes	difficult	to	access	for	
members of the workforce. We therefore offer 
permanent, full-time employees in our New Zealand 
sites health insurance via our healthcare provider 
Southern Cross Healthcare. SkyCity fully subsidises 
the RegularCare plan, which provides shared cover 
for surgical treatment, recovery, support, imaging 
and diagnostic tests and day-to-day treatment. 
Employees are also able to add their family members 
to the insurance plan at an additional cost.

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A Winning Career at SkyCity 

Roiroi Paotama has been with SkyCity Auckland 
for over 16 years and began as a Wardrobe 
Attendant. Today Roiroi leads a team of 19 as 
Wardrobe Supervisor, supporting our people 
across the Auckland business with their garment 
requirements – from design and purchase to 
internal customer service. 

“When I applied for the Attendant job, there was 
one part-time vacancy and two of us applied for the 
position, so they hired both of us and offered us a 
day	each.	I	ended	up	working	four	to	five	days	on	
the	graveyard	shift	in	my	first	three	months.	I	was	
so happy!

In 2011, an opportunity became available for the 
Wardrobe Supervisor role and, though I didn’t 
have	much	confidence	that	I	would	get	it,	I	put	my	
hand up and applied. I thought my interview didn’t 
go well at all, but I knew I had experience in the 
department and sound computer skills and enjoyed 
working there. Fortunately, they saw something in 
me, and I got the job and was promoted.

In my time at SkyCity, I’ve had so many 
opportunities to learn and grow. As a Wardrobe 
Attendant, I completed a number of small courses 
from Excel Tips and Techniques to Creating 
Winning Moments and Problem Solving for Team 
Members. When I was promoted, I completed 
further courses such as Recruitment and Selection, 
Time Management, and Learning to Lead. 

These courses helped me to understand my job as 
an Attendant and then as a Supervisor.

However, two programmes have really helped me 
and	my	development.	The	first	was	The	University	
of Auckland New Start programme in 2014. I never 
ever considered going to university (I hardly went 
to school!) so I felt very nervous and uncomfortable 
in this environment, but I went so I could prove to 
myself that I could do it. I passed the course and 
was over the moon!

The	second	programme	was	Growing	Pasifika	Niu	
Leaders which I completed in 2017/2018. Again, 
I felt nervous and uncomfortable, but I attended 
and enjoyed it. I learned so much about myself, 
my culture and how I can bring all of this to work 
as a leader in a business setting. One of the things 
I	can	happily	do	now	with	confidence	is	public	
speaking – something I wouldn’t have done without 
this course.

SkyCity is a company that supports its people 
to aim high and go for it no matter what your 
personal challenges are and I’m very grateful for 
the opportunities I’ve had. I didn’t have much 
confidence	in	myself	when	I	first	started,	but	I’ve	
made a career here. I’m thankful to the many 
people who believed in me and supported 
me over the years. This is one of the things I 
love about working at SkyCity, the people and 
the opportunities!”

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SkyCity Entertainment Group  Annual Report Year Ended 30 June 2020We value and respect the contributions, 
ideas and experiences of people from  
all backgrounds and are committed to  
an inclusive workplace that enhances  
and promotes workplace diversity across 
the business

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Diversity, Inclusion and Belonging

We have a strong representation of minority groups 
at SkyCity who are often underrepresented at 
leadership levels in the workforce. Encouraging 
diversity of thought in our workforce, and in 
leadership roles in particular, allows us to strategically 
reflect	our	diverse	customer	base	and	draw	people	
with different backgrounds to our business. We 
believe this diversity of thought offers an opportunity 
to enhance SkyCity’s competitive advantage and 
provide long term sustainable business success.

We value and respect the contributions, ideas 
and experiences of people from all backgrounds 
and are committed to an inclusive workplace that 
enhances and promotes workplace diversity across 
the business. We are committed to providing 
opportunities and initiatives that assist all to reach 
their potential, and regularly benchmark and report 
on our diversity position, policy and objectives.

SkyCity’s Diversity and Inclusion Policy (available in 
the Governance section of the company’s website 
at www.skycityentertainmentgroup.com) provides 
a framework for the company’s current and future 
diversity and inclusion initiatives. Each year, the 
SkyCity Board sets measurable objectives to promote 
diversity and inclusion. The measurable objectives 
set	by	the	Board	for	the	financial	year	ending	
30 June 2021 are to:

• 

• 

• 

• 

 continue to ensure strong female candidates are 
identified	in	the	recruitment	process	for	all	Board	
and senior executive roles;

 maintain a gender balance across the population 
of employees who make up the top four levels of 
the organisation hierarchy;

 continue to review gender pay equality and 
deliver an organisation-wide programme that 
removes any risk of bias or inequality;

 leverage and grow diverse talent pools to develop 
a more ethnically diverse leadership population;

• 

• 

• 

• 

	maintain	certification	with	specialist	
organisations who represent minority groups 
within the SkyCity workforce (for example 
Rainbow Tick) to reiterate our commitment to 
and support of these minority groups’ interests;

 build the capability of all leaders in 
understanding and leveraging diversity of 
thought through ensuring appropriate learning 
and development solutions are delivered; 

 identify and appoint an advisory panel to provide 
informed perspectives and guidance to the 
Chief	Executive	Officer	and	Inclusion	Council	on	
diversity and inclusion matters; and

 continue to provide support and education to 
employees and managers to promote mental 
health awareness and wellbeing.

We downsized our workforce in New Zealand 
by around 25% in April/June 2020 due to the 
expected	significant	impact	of	COVID-19	on	our	
operating	environment	and	financial	outlook.	
When approaching the labour restructure, we were 
cognisant of our diversity and inclusion objectives 
and initiatives and to ensure that the restructure 
did not adversely impact our commitment in 
these areas. As part of the restructure process, 
we ran a desktop analysis of the redundancies to 
ensure	no	bias	in	the	process	with	no	significant	
concerns	identified.	Post	restructure,	there	has	
been	no	significant	impact	on	gender	and/or	ethnic	
representation in our workforce.

Inclusion Council

In 2019, a SkyCity Inclusion Council was established 
to support the embedding of an authentic and 
inclusive culture within SkyCity Auckland. The 
Council is made up of Employee Resource Groups 
whose purpose is to bring to life SkyCity’s diversity 
and inclusion objectives. The Employee Resource 
Groups sit on a forum to discuss priorities and 
proposed actions with senior leadership on a 
quarterly basis.

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The	five	core	Employee	Resource	Groups	are	Women	
in Leadership, NZ Asian Leaders, SkyCity Pride, 
Pasifika	Leaders	and	Te	Roopu	Māori	ō	SkyCity.	
The leaders of the Employee Resource Groups bring 
together	their	respective	communities,	confirming	
their priorities and work together to drive initiatives 
that impact the groups they represent.

In	the	last	financial	year,	the	Employee	Resource	
Groups have worked together across several 
initiatives,	including	Te	Roopu	Māori	ō	SkyCity’s	
celebration	of	Te	Wiki	o	te	Reo	(Māori	Language	
Week) in September 2019. The celebration included 
a	number	of	activations,	including	Taonga	Pūoro,	
a performance and storytelling experience about 
the	different	Māori	instruments,	open	to	SkyCity	
employees, friends and family. 

Diversity and Inclusion Leadership Conference 

In October 2019, SkyCity held the SkyCity 
Diversity and Inclusion Leadership Conference, 
with 170 people leaders from across SkyCity in 
attendance. There were a number of external 
thought leaders who spoke on diversity and 
inclusion, with the intent of the conference to 
engage people leaders on diversity and inclusion in 
their roles as leaders within SkyCity and provide tools 
for creating more inclusive teams. 

Supporting Our Rainbow Community

SkyCity has maintained a Rainbow Tick for its 
Auckland	and	Hamilton	properties	for	a	fifth	year,	
and our Queenstown site was awarded the Pride 
Pledge in 2020. Being a Rainbow Tick employer 
means SkyCity has been acknowledged as being a 
safe, supportive and welcoming workplace where 
employees can bring their whole selves to work 
without fear of discrimination or disadvantage 
– no matter what their gender identity or 
sexual orientation.

Our Adelaide site maintained its Pride in Diversity 
programme membership, which reiterates 
our commitment to our lesbian, gay, bi-sexual, 
trans-sexual and intersex Australian-based staff.

SkyCity Queenstown has been a supporter of the 
Winter Pride event in Queenstown for many years 
and signed up to the Pride Pledge in June 2018. 
The Pride Pledge was started in Queenstown to raise 
the visibility of safe spaces within the Queenstown 
community after the Winter Pride festival organisers 
realised that, although the town had an inclusive 
heart,	it	was	very	difficult	for	the	rainbow	community	
to see any visible signs that they were welcome and 
included.

Gender Tick

In April 2019, SkyCity was awarded the Gender Tick 
in recognition of its commitment to providing a fair 
workplace for all employees. The Gender Tick was 
reconfirmed	in	June	2020.

Gender Tick is a New Zealand-based accreditation 
for businesses to demonstrate their commitment to 
gender equality in the workplace. The programme 
assesses	organisations	across	five	key	indicators,	
including	gender	inclusive	culture,	flexibility	and	
leave, women in leadership, gender pay equality and 
ensuring a safe workplace.

Pay Equality

SkyCity continues to monitor and report on 
remuneration outcomes by gender to ensure 
pay equality. 

In	the	last	financial	year,	SkyCity	conducted	
gender pay equality analysis for like positions 
(being positions with similar degrees of know-how, 
problem solving and accountability). This analysis 
identified	that	there	are	no	indications	of	gender	
bias across similar positions. 

SkyCity is committed to continually improving and 
working with the feedback received from Rainbow 
Tick	to	find	ways	we	can	further	support	our	SkyCity	
rainbow community.

We remain focused on increasing the representation 
of women in senior roles across the business through 
a gender balanced talent pipeline. These initiatives, 
in addition to a strategy deployed over the past two 

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years to lift the hourly wage rate of SkyCity’s lowest 
paid staff, has contributed to a meaningful reduction 
to SkyCity’s gender pay gap in New Zealand and the 
maintenance of a low gender pay gap in Australia. 

The following graph illustrates the SkyCity gender 
pay gap as at 30 June 2020:

NEW ZEALAND

7.5%

FY19 – 8.2%

AUSTRALIA

1.5%

FY19 – 1.5%

Percentagedifferencebetweenmedianhourlyrateforwomen

comparedtothemedianhourlyrateformenasat30June2020.

Includespermanentandtemporaryemployees.

The New Zealand national gender pay gap is 9.3% 
(August 2019).

SkyCity Flexible Working Framework 

In May 2020, as part of SkyCity’s diversity and 
inclusion strategy, we launched the ‘SkyCity 
FLEX’ framework following a review of processes 
and	policies	in	relation	to	working	flexibly.	
Employee experiences and input throughout the 
COVID-19 pandemic and lockdown period further 
highlighted a demand for employees to access 
flexible	working	arrangements.	

As a largely customer facing business, we recognise 
that	flexible	working	may	not	be	appropriate	
or achievable for all individuals, teams and 
departments – however, the new framework 
encourages innovation in considering what may 
work for both our employees and customers. 
The framework provides guidance on both ‘Location 
Flex’ and ‘Schedule Flex’, with the requirement that 
any	flexible	working	arrangement	must	meet	the	
needs of all stakeholders - customers, employees, 
teams and SkyCity. 

Women in Gaming and Hospitality Australasia

SkyCity is a Platinum Partner of Women in Gaming 
and Hospitality Australasia. SkyCity’s partnership 
broadened the industry body’s reach into 
New Zealand and Adelaide.

Women in Gaming and Hospitality Australasia is 
dedicated to achieving an inclusive industry and 
promoting gender equitable outcomes in the 
workplace. Its purpose is to achieve an inclusive 
industry and promote positive outcomes for women 
in the gaming, hospitality and gaming related 
industries by encouraging the development and 
success of women through education, mentorship 
and networking opportunities and providing tools 
and support for organisations wishing to develop 
or enhance their gender diversity and inclusion 
initiatives – all of which aligns strongly with 
SkyCity’s values.

Our People

87

Performance Against FY20 Board Diversity and Inclusion Objectives

SkyCity performed well against the measurable objectives set by the Board to promote diversity and 
inclusion	for	the	financial	year	ended	30	June	2020.

Objective

Progress Made

Continue to ensure strong female 
candidates	are	identified	in	the	
recruitment process for all Board 
and senior executive roles

  Recruitment briefs for the Board recruitment process during 
the	past	financial	year	explicitly	specified	that	SkyCity	required	
female	candidates	to	be	identified	wherever	possible.

  Recruitment briefs for the senior leadership recruitment process 
explicitly	specified	that	SkyCity	require	female	candidates	to	be	
identified	wherever	possible.

		The	Chief	Executive	Officer	personally	approved	all	
appointments made at levels two to four of the organisational 
hierarchy	(level	one	being	the	Chief	Executive	Officer),	asking	
for an explanation as to why a female candidate had not been 
identified	where	the	preferred	candidate	was	male.

Maintain a gender balance across 
the population of employees who 
make up the top four levels of the 
organisation hierarchy

		During	the	past	financial	year,	gender	balance	has	been	
maintained across the top four levels of the organisational 
hierarchy with 49% of employees being female and 51% being 
male, demonstrating an equal gender representation in our 
talent pipeline.

Continue to review gender 
pay equality and deliver an 
organisation-wide programme 
that removes any risk of bias or 
inequality

  SkyCity continues to monitor and report on remuneration 
outcomes by gender to ensure pay equality. The annual salary 
review resulted in an average increase for female salaried 
employees of 2.41% and an average increase for male salaried 
employees of 2.21%. 

  SkyCity also conducted gender pay equality analysis for like 
positions, positions with similar degrees of know-how, problem 
solving	and	accountability.		This	analysis	identified	that	there	are	
no indications of gender bias across like for like positions. 

		While	our	analysis	has	identified	no	evidence	of	a	gender	driven	
pay gap for like positions, we remain focused on increasing the 
representation of women in senior roles across the business 
through a gender balanced talent pipeline. 

  SkyCity’s overall gender pay gap in New Zealand decreased to 
7.5% (at 30 June 2020) from 8.2% (at 30 June 2019).

  SkyCity’s overall gender pay gap in Australia remained at 1.5%  
(at 30 June 2020).

Maintain	Rainbow	Tick	certification	
for our New Zealand sites and 
partner with Pride in Diversity 
Australia to reiterate our 
commitment to our lesbian, gay,  
bi-sexual, transgender, takatapui 
and intersex staff

		Rainbow	Tick	certification	was	achieved	for	our	Auckland	and	
Hamilton sites, and our Queenstown site was awarded the  
Pride Pledge.

  Our Adelaide site maintained its Pride in Diversity membership 
and participated in the Australian Workplace Equality  
Index survey.   

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Objective

Progress Made

Leverage diverse talent pools to 
develop a more ethnically diverse 
leadership population

		Several	initiatives	were	delivered	during	the	past	financial	year	
with the objective of developing a more ethnically diverse 
leadership population:

Build the capability of all leaders 
in understanding and leveraging 
diversity of thought through 
ensuring appropriate learning 
and development solutions are 
delivered

Continue to provide support and 
education to employees and 
managers to promote mental 
health awareness

• 

• 

• 

	SkyCity	continued	to	offer	its	Māori	leadership	programme,	
Tahuna te Ahi, in partnership with Indigenous Growth 
Limited;

 SkyCity continued as a major partner of TupuToa, hosting 
three summer interns for three months within our 
corporate business; and

 SkyCity continued its sponsorship of the New Zealand 
Asian Leaders Forum.

  In addition, of the participants in SkyCity’s Emerging Leadership 
Programme,	36%	identified	as	Asian	and	14%	identified	as	either	
Māori	or	Pasifika.		

  SkyCity held a Diversity and Inclusion Leadership Conference 
with 170 people leaders in attendance. The conference was 
intended to broadly educate SkyCity people leaders on diversity 
and inclusion, through a range of expert speakers who offered 
diverse perspectives and tools for creating more inclusive teams.

  The SkyCity Inclusion Council continued to encourage employee 
led initiatives and provide strong executive visibility and 
sponsorship. Five core groups continue to be represented 
including Women in Leadership, NZ Asian Leaders, SkyCity Pride, 
Pasifika	Leaders	and	Te	Roopu	Māori	ō	SkyCity.

  The SkyCity Emerging Leaders Programme has a highly 
integrated approach to diversity and inclusion, from the 
selection of participants to the collaborative and experiential 
modules which focus on exploring bias.  

  SkyCity Adelaide became a Healthy Minds Accredited Workplace 
due to its continued work and dedication to building workplace 
practices which encourage strong employee wellbeing. All new 
employees complete the Seven Secrets to a Healthy Mind 
Programme as part of their onboarding.

  An online Healthy Minds Seminar is available to all employees 
across our Australian and New Zealand sites.

  SkyCity partnered with the Smile Initiative to deliver online 
learning to employees through the COVID-19 pandemic. 
The Smile Initiative is a social enterprise started by a collective of 
mental health clinicians who aim to empower businesses and 
employees to create a psychologically safe work environment.

Our People

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Our Staff Numbers

Worked Full-Time Equivalent (FTE)* by Site

Site

Number of Employees

%

Adelaide

Auckland

Hamilton

Queenstown

FY20

FY19

FY20

FY19

616

575

24%

18%

1,696

2,426

67%

73%

179

38

242

75

7%

2%

7%

2%

Total

2,529

3,318

100% 100%

*TheFTEcalculationisbasedonactualhoursworkedbystaff,

notcontractedhours.Thisdefinitionprovidesamoreaccurate

assessmentoffull-timeequivalentstaff.

Total Headcount for Group

Site

Number of Staff

%

Adelaide

Auckland

Hamilton

Queenstown

FY20

1,059

2,414

290

54

FY19

FY20

FY19

997

28%

20%

3,625

63%

72%

320

89

8%

1%

6%

2%

Group Total

3,817

5,031

100% 100%

Employment Contract Type for Group

Contract Type

Number of Employees

%

Permanent

Temporary

Group Total

FY20

3,462

355

3,817

FY19

FY20

FY19

4,642

91%

92%

389

9%

8%

5,031

100% 100%

90

FY20

FY20

Adelaide

Auckland

Hamilton

Queenstown

Adelaide

Auckland

Hamilton

Queenstown

FY20

Permanent

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Contract type

Female

Gender Diverse

Male

Group Total

Permanent

Temporary

FY20

91%

9%

FY19

94%

6%

FY20

FY19

FY20

FY19

FY20

100%

100%

90%

91%

0%

0%

10%

9%

91%

9%

FY19

92%

8%

Employment Contract Type by Site

Contract type

Adelaide

Auckland

Hamilton

Queenstown

Permanent

Temporary

FY20

72%

28%

FY19

72%

28%

FY20

98%

2%

FY19

97%

3%

FY20

FY19

FY20

FY19

99%

99%

100%

100%

1%

1%

0%

0%

Employment Type by Gender

Contract type

Female

Gender Diverse

Male

Group Total

Full-Time

On Demand

Part-Time

FY20

54%

20%

26%

FY19

52%

19%

29%

FY20

25%

50%

25%

FY19

17%

50%

33%

FY20

FY19

FY20

62%

62%

17%

21%

18%

20%

58%

19%

23%

FY19

57%

19%

24%

Employees in Collective Agreements by Site 

Contract type

Adelaide

Auckland

Hamilton

Queenstown

Group Total*

Yes

No

FY20

74%

26%

FY19

75%

25%

FY20

26%

74%

FY19

25%

75%

FY20

FY19

FY20

FY19

FY20

4%

96%

7%

0%

0%

93%

100% 100%

37%

63%

FY19

33%

67%

*GrouptotalpercentagesareweightedproportionatelybasedonsiteWorkedFTE.

Employee Absenteeism**

Contract type

Adelaide

Auckland

Hamilton

Queenstown

Group Total***

FY20

FY19

FY20

FY19

FY20

FY19

FY20

FY19

FY20

FY19

Absenteeism

3.08%

3.62%

3.95%

3.98%

3.09%

3.60%

1.83% 2.18%

3.70%

3.76%

**Asapercentageofscheduleddays. 

***GrouptotalpercentagesareweightedproportionatelybasedonsiteWorkedFTE.

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Grow our 
communities

Serve a social purpose by investing in  
our local economies and communities.

Our Communities

Our aim is to create value in our business and in the 
communities in which we operate.

We understand that to do this we need to engage 
meaningfully with our communities, listen to 
their critical needs and expectations, and respond 
through developing meaningful community 
partnerships and by taking action to address key 
issues in our operations.

Priority Issues

FY20 Performance Highlights

• 

• 

• 

• 

 Economic contribution

 Building communities by 
developing people

Investing in our communities 

 Developing deeper connections 
with Iwi and indigenous peoples 

Key Stakeholders

•  Community groups 

• 

 Sponsorship partners, including 
Emirates Team New Zealand, 
Leukaemia & Blood Cancer 
New Zealand and Variety – The 
Children’s Charity

•  Community partnerships 

• 

 Recipients of SkyCity Community 
Trust grants

•  Philanthropy New Zealand

•  Local Iwi

•  Ministry of Social Development 

•  Te	Puni	Kōkiri	

•  TupuToa 

•  First Foundation  

• 

• 

• 

• 

 Helped to raise more than $325,000 for Leukaemia & Blood 
Cancer New Zealand through the Step Up Sky Tower Stair 
Challenge 

 Contributed a total of $3.7 million to the four New Zealand 
SkyCity Community Trusts for distribution to communities in 
the Auckland, Waikato, and Queenstown Lakes regions – of 
which	$1.9	million	was	distributed	in	the	financial	year	ended	
30 June 2020, including $1 million in an extraordinary grant 
round by the SkyCity Auckland Community Trust to four 
organisations focused on reducing the impact of the COVID-19 
pandemic in their communities

 Welcomed the 50th young person into Project Nikau, 
SkyCity’s youth employment programme focused on offering 
employment, training and a career path to young people from 
disadvantaged backgrounds

 Continued our sponsorship of First Foundation, the Gateways 
Programme and TupuToa as part of SkyCity’s ongoing 
commitment to youth employment 

FY20 Key Challenges

• 

 Increase public perception of SkyCity as a good  
corporate citizen 

FY21 Focus Areas

• 

• 

 Support our Project Nikau rangatahi to develop their career 
paths at SkyCity 

 Further our collaboration with the SkyCity Community Trusts 
on youth development, wellbeing and advancement

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We helped raise more than $325,000 for 
Leukaemia & Blood Cancer New Zealand through 
the Step Up Sky Tower Stair Challenge

SkyCity is a cornerstone of each of the communities 
in which it operates. We understand that our scope 
for	influence	and	change	is	huge,	and	SkyCity	invests	
in and works to develop our communities in a variety 
of ways. 

Engaging with our stakeholders helps us to 
understand community attitudes toward SkyCity, 
the communities’ expectations of us, and how 
stakeholders believe SkyCity should create value. 
SkyCity engages with stakeholders in a variety of 
ways, both formal and informal, in each of the 
communities in which it operates. These actions 
range from legally required engagement with 
regulators and problem gambling service providers 
for example, to less formal feedback mechanisms 
such as social media, customer surveys and public 
perception monitoring.

Whilst it is easy for organisations to talk about inputs 
and outputs, such as how much money or ‘in-kind’ 
contributions are given to charity, the number of 
charities receiving support, or how many hours staff 
spend on volunteering for community projects, 
it is a more challenging exercise to determine the 
outcomes and impacts of those activities. We want to 
ensure that there is genuine and measurable social 
impact from our SkyCity Community Trusts and 
other charitable giving. We continue to review and 
assess our community investments and partnerships 
in a more holistic and strategic way, to ensure that 
they are aligned to our unique business assets 
and are ultimately delivering both social and 
business value.

Economic Contribution

Sourcing Locally

SkyCity is committed to sourcing locally.

In	the	financial	year	ended	30	June	2020,	SkyCity	
spent approximately $150 million on operational 
goods and services, the bulk of which was spent 
with local suppliers – with over $35 million on 
food and beverage items across New Zealand 
and Australia.

Partnerships

Emirates Team New Zealand

In September 2019, SkyCity was announced as  
the	‘Official	Hotels	and	Entertainment	Partner’	
for the Emirates Team New Zealand defence of 
the 36th America’s Cup in March 2021. Through 
the partnership, Emirates Team New Zealand and 
their guests will have access to SkyCity’s range of 
premium accommodation and world-class food 
and beverage services and SkyCity will provide 
on-water and onshore hospitality for Emirates Team 
New Zealand at their waterfront base within the 
America’s Cup Village in Auckland. The SkyCity logo 
will be featured alongside the other major sponsors 
on the team’s AC75 race yacht when Emirates 
Team New Zealand launch their new boat for the 
first	time.

Come summer 2021, the festivities will continue 
from the Viaduct with a fan trail to Federal Street in 
the SkyCity Auckland precinct, where SkyCity will 
host an Emirates Team New Zealand Fan Zone and 
exclusive events at its popular food and beverage 
outlets. SkyCity’s precincts in Hamilton and 
Queenstown will also join in the celebration with 
their own fan zones and race screenings.

SkyCity is thrilled to be partnering with Emirates 
Team New Zealand for the 36th America's Cup, a 
major event for Auckland and in the New Zealand 
events calendar.

One of the intentions outlined in the SkyCity Group 
Procurement Policy is to source and procure locally 
made and supplied products from Australasian 
owned and operated businesses as a preference 
wherever possible.

Leukaemia & Blood Cancer New Zealand

During	May	each	year,	firefighters	from	
communities across New Zealand join forces again 
to raise money for Leukaemia & Blood Cancer 

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SkyCity is partnering with Emirates Team New Zealand for the 36th America's Cup.

New Zealand (the national charity dedicated to 
supporting patients and their families living with 
blood cancers and related blood conditions) in 
the	Firefighter	Sky	Tower	Stair	Challenge,	with	
each participant climbing the 1,103 steps of the 
Sky Tower wearing 25 kilograms of gear. Due to the 
impact	of	COVID-19,	the	16th	Firefighter	Sky	Tower	
Stair Challenge is now scheduled to take place on 
21 November 2020.

SkyCity is proud to have Leukaemia & Blood Cancer 
New Zealand as a charity partner and to have 
worked together to raise more than $325,000 
during	the	last	financial	year	through	the	Step	Up	
Sky Tower Stair Challenge.

To acknowledge the considerable efforts of the 
fire	and	emergency	services	teams	that	assisted	
with	the	significant	fire	at	the	New	Zealand	
International Convention Centre in October 2019, 

all revenue generated from Sky Tower admissions 
on 17 November 2019 ($31,317) was donated to 
Leukaemia & Blood Cancer New Zealand.

Variety – The Children’s Charity

SkyCity has continued its 20-year partnership 
with Variety – The Children’s Charity through 
delivering Variety Bingo in Auckland, Adelaide 
and Hamilton. The eighth annual SkyCity Variety 
of Chefs campaign scheduled for July 2020 was 
unfortunately postponed due to the impact of 
COVID-19.  

We are really proud of the partnership we have with 
Variety, and the support we can provide to continue 
the important work they do in our communities.

Our Communities

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Over 

$60 million

awarded in grants to community groups and  
organisations in New Zealand since 1996

Community Outcomes,  
Strategy and Progress

Building Communities by Developing People

During	the	2018	financial	year,	after	engaging	
with employees from across the SkyCity Group 
and community representatives (including 
the youth development, family support and 
financial	capability	sectors),	SkyCity	developed	a	
new community development and investment 
strategy centred around a thematic approach of 
'Building Communities by Developing People'. 
This approach recognises that SkyCity can 
provide employment opportunities for unskilled, 
unemployed youth at risk of poor employment 
outcomes within each of the communities within 
which it operates – we can provide employment, 
training and a career path.

During	the	2019	financial	year,	SkyCity	finalised	
the operational strategy across the SkyCity Group 
to deliver this new strategy with the launch of 
Project Nikau, a youth employment programme 
with a focus on developing work-ready skills.

SkyCity worked in collaboration with the Ministry 
of Social Development and a community-based 
provider to design a work ready programme 
–	with	the	first	cohort	of	15	cadets	joining	the	
SkyCity Auckland pilot programme in June 
2019. The second cohort of 15 cadets joined 
in September 2019 and the third cohort of 20 
young people joined in February 2020.

SkyCity has designed and implemented a 
wraparound youth mentoring support for each 
cohort	and,	in	partnership	with	Te	Puni	Kōkiri,	
has co-designed individualised learning and 
development plans for each cadet.

In addition, through collaboration with the 
SkyCity Auckland Community Trust, greater 
social impact has been achieved in the areas of 
youth advancement and development through 
the Trust's prioritisation of initiatives that support 
youth development, wellbeing and employability.

SkyCity committed to our third First Foundation 
Scholarship in 2020. Applications were open to 
dependents from the SkyCity employee network 
in New Zealand and were managed by the 
First Foundation, where strict criteria had to be 
met to ensure eligibility. The scholarship supports 
an academically talented student, from a low 
decile school and low-income family, through 
tertiary study. 

We continue as a major partner of TupuToa, 
an organisation focused on ensuring corporate 
New Zealand is representative of the country, 
by	developing	and	empowering	young	Māori	
and	Pasifika	peoples	and	building	the	cultural	
capability	of	their	partners.	In	the	last	financial	
year, SkyCity hosted three summer interns for 
three months within its corporate teams. 

Developing Deeper Connections with Māori

Iwi	Māori	relationships	have	been	initiated	to	
support and guide Project Nikau, SkyCity’s youth 
employment programme. Our partnership with 
Te	Puni	Kōkiri	has	enabled	young	Māori	to	access	
cadetships which support their transition into 
employment with SkyCity.

Through SkyCity’s Inclusion Council, Te Roopu 
Māori	ō	SkyCity	(an	internal	Employee	Resource	
Group) has been established to support authentic 
engagement	with	Māori	staff.	In	addition,	SkyCity	
formally engaged an experienced and licensed 
Māori	translator	to	build	our	capability	across	our	
New Zealand sites. 

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SkyCity Entertainment Group  Annual Report Year Ended 30 June 2020Y
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Investing in our Communities

SkyCity Community Trusts

Established to provide funds for community and 
charitable purposes, the SkyCity Community 
Trusts are one of the vehicles SkyCity uses to 
‘put something back’ into the New Zealand 
communities in which the company operates. 
The SkyCity Auckland Community Trust, 
SkyCity Hamilton Community Trust, SkyCity 
Queenstown Casino Community Trust and 
SkyCity Wharf Casino Community Trust aim to 
help local and regional organisations carry out 
community assistance and development work, 
focusing on supporting families to thrive and 
communities	to	prosper,	with	a	specific	focus	on	
youth development. 

Over	the	last	financial	year,	SkyCity	contributed	a	
total of $3.7 million to the four SkyCity Community 
Trusts for distribution to community groups 
and organisations in the Auckland, Waikato and 
Queenstown Lakes regions - of which $1.9 million 
was	distributed	by	the	Trusts	in	the	financial	year	
ended 30 June 2020. Included in the grants made 
during	the	last	financial	year,	the	SkyCity	Auckland	
Community Trust ran an extraordinary grant round 
in April 2020 which saw $1 million in funds granted 
to four organisations, all of which had strong 
COVID-19 response plans, focused on reducing the 
impact of the pandemic within their communities. 

Since	establishing	the	first	SkyCity	Auckland	
Community Trust in 1996, SkyCity has awarded 
more than 4,880 grants totalling over $60 million 
to various community groups and organisations 
in New Zealand, large and small, through the four 
SkyCity Community Trusts.

Whānau Ora Auckland and  
Northland COVID-19 Response

The economic and social impacts of the COVID-19 
pandemic have directly affected communities, 
families and individuals in numerous ways. 
Our	most	vulnerable	communities,	including	Māori	
and	Pasifika,	have	been	significantly	impacted	
by unemployment, negative health outcomes, 
accessibility to health services and social inequities.

During the COVID-19 Alert Level 4 lockdown in 
New Zealand in April 2020, the SkyCity Auckland 
Community Trust took a proactive approach to 
supporting our vulnerable communities and, 
in line with good philanthropic practice, made 
the decision to provide a rapid response and 
‘act with impact’ – running an extraordinary grant 
round which saw $1 million in funds granted to 
four organisations in the Greater Auckland and 
Northland	region	–	Te	Pou	Matakana	-	Whānau	
Ora Commissioning Agency (Te Pae Herenga 
Auckland	collective),	Pasifika	Futures	Whānau	
Ora Commissioning Agency (Auckland collective), 
Te	Manawaroa	o	Ngāti	Hine	(Ngāti	Hine	and	
community collective) and Te Kahu o Taonui 
(Iwi collective). 

The four recipients and their partner organisations 
collectively covered the Greater Auckland and 
Northland regions delivering food packages, 
hygiene parcels and providing wrap around 
social services to over 10,000 families. The grants 
were used to support frontline services through 
the purchasing of hygiene items, food and 
supplementary items such as winter clothing, 
blankets and heaters, which were then distributed 
by the partner organisations.  In the Far North, 
communities were also dealing with water 
shortages, and the grants allowed for several water 
tanks	to	be	refilled.	

The grants enabled the partner organisations to 
connect	and	support	whānau	and	communities.	
While	the	most	at	risk	were	identified	as	Māori	and	
Pasifika,	a	‘no	letter	box	missed’	and	whānau	ora	
approach	meant	that	all	communities	benefitted	
from the grants.

Our Communities

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An independent review of the SkyCity Community 
Trusts was completed in July 2019 to align the Trusts 
with governance, grant making and philanthropic 
best practice. The overarching recommendation 
arising from the review was to create greater 
alignment of the SkyCity Community Trusts to 
each other, their communities and to SkyCity’s 
corporate social responsibility objectives. To achieve 
the overarching recommendation, a number of 
subsequent recommendations were suggested, 
including establishing a contestable process for 
all trustee appointments across the four SkyCity 
Community Trusts, developing a trustee skills and 
attributes matrix to identify gaps in knowledge, skill 
and experience within the makeup of the Trusts, 
and establishing a Transitional Chair role to have 
oversight of the Trusts and assist in the alignment of 
the governance with the operations of the Trusts.

A contestable process was subsequently 
implemented across the four SkyCity Community 
Trusts, with 16 new trustees being appointed 
in February 2020.  A Transitional Chair, Kate 
Cherrington, was also appointed in February 
2020 to commence the implementation of the 
recommendations of the review for the funding 
rounds across the four SkyCity Community Trusts. 
A new Programmes and Relationship Advisor role 
was also established to engage with community 
organisations and provide advice and information 
relating to the Trusts’ funding, including processing 
funding applications and supporting recipients 
to deliver on their desired outcomes, undertaking 
assessments and providing recommendations to 
Trustees to support funding decisions.

Biographical details of individual trustees, and their 
respective	qualifications	and	experience,	are	set	out	
on the Community Trusts section of the company’s 
website at www.skycityentertainmentgroup.com/
our-commitment/community-trusts.

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Kate Cherrington  
Chair of the SkyCity Community Trusts  
(Ngāti Hine, Ngāti Wai, Kapotai, Ngā Puhi,  
Ngāi Pākehā)

Kate is an associate with The Centre for Social 
Impact based alongside Foundation North in 
Auckland. She works across education, community 
strategy and advancement projects in Aotearoa and 
specialises in working with groups with a kaupapa 
Māori	focus	in	education	and	community	strategy,	
and advancement projects.

Kate is also a trustee of Miria marae in Waiomio 
and serves on Te Manawatoopu the working 
group for Te Maara a Hineamaru, the governance 
for	Te	Runanga	o	Ngāti	Hine.	She	is	a	Council	
member with NorthTec (Northland Polytechnic) 
in Whangarei, trustee of Te Putea Whakatupu and 
provides support to current young Iwi leaders in the 
Advancement	of	Māori	Opportunity	(AMO)	network	
across Aotearoa.

Kate has professional experience in philanthropic 
strategy and community capacity support, 
education management, programme and policy 
development, quality assurance management, 
Māori	language	programme	development,	and	
wānanga	development	in	New	Zealand.	She	is	a	
facilitator in the Indigenous Leaders Interactive 
System™ (ILIS), a structured dialogue tool to assist 
community groups across the world in planning 
for success and solving complex issues. She has 
been	a	teacher	in	Te	Kōhanga	Reo,	a	Māori	cultural	
ambassador and a performer in the traditional 
Māori	performing	arts.

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2020Meet our SkyCity  
Community Trustees

Trustees of the SkyCity Auckland Community Trust

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Back (from left to right) – Donald Mann, Te Arepa Morehu and Wi Pere Mita 
Front (from left to right) – Pru Etcheverry, Marama Royal, Veisinia Maka and Rosie Nathan 
Absent – Kate Cherrington, Sue Suckling and Rob Hamilton 

Trustees of the SkyCity Hamilton Trust

Trustees of the SkyCity Queenstown Casino 
Community and SkyCity Wharf Casino 
Community Trusts

Back (from left to right) – Ken Williamson,  
Lehi Duncan and Aisha Ross 
Front (from left to right) – Michelle Baillie,  
Amanda Hema, Manaaki Nepia and Kawena Jones
Absent – Kate Cherrington

Back (from left to right) – Jono Browne and Bill Moran 
Front (from left to right) – Darren Rewi, Joanne 
Conroy and Hetty Van Hale 
Absent – Kate Cherrington and Vickie Hill

Our Communities

99

Sourcing 
responsibly

Source ethically and locally. 

Our Suppliers

We can leverage our relationships with other 
organisations to promote positive outcomes in 
areas of impact such as anti-corruption, responsible 
political advocacy, fair competition and promoting 
social and environmental responsibility in our  
supply chain.

Priority Issues

•  Ethical supply chain

•  Low carbon supply chain 

•  Buy local and seasonal

•  Connect to the circular economy

• 

 Progress initiatives to eliminate 
modern slavery  

Key Stakeholders

•  Suppliers (existing and potential) 

•  EcoVadis  

FY20 Performance Highlights

• 

• 

• 

• 

• 

 Agreed and commenced delivery of a 24-month Ethical and 
Responsible Sourcing Strategy Roadmap

 Presented SkyCity’s ethical sourcing strategy to the 
New Zealand Climate Leaders Collation in October 2019

 Finalist in the 2020 New Zealand CFO Awards for ‘Finance 
Team Contribution to ESG Initiatives’

 Announced our commitment to only use cage free eggs across 
our New Zealand sites by September 2020 (delayed due to 
COVID-19) 

 Focused on utilising local suppliers for the SkyCity Adelaide 
expansion project 

•  Developed a Modern Slavery Statement 

• 

 Implemented technology to enable greater analysis of 
procurement spend

FY20 Key Challenges

• 

 The scope and geographic spread of our supply chain, and 
also the wide variety of suppliers we engage with, creates 
challenges for embedding our Ethical Sourcing Code and 
ensuring our suppliers are doing more than acknowledging 
their commitments

• 

 Delays to the EcoVadis assessment/audit for suppliers due to 
the impacts of COVID-19

FY21 Focus Areas

• 

 Focus on maximising our systems to track progress on 
increasing our local supply chain and obtaining a clearer 
picture of our suppliers’ supply chains

•  Exclusive use of cage free eggs across all New Zealand sites

101

800 key suppliers

across the SkyCity Group

Over 

$530 million

spent on goods and services (including capital expenditure)

SkyCity has approximately 800 key ongoing 
significant	suppliers	across	the	SkyCity	Group,	with	a	
substantial number of these being in the food and 
beverage sector. As a major purchaser of goods 
and services (we spent over $530 million with a 
vast array of suppliers of goods and services in the 
financial	year	ended	30	June	2020),	SkyCity	has	a	
significant	opportunity	to	use	its	purchasing	power	
to drive sustainability.

Our approach is to focus on the areas in which 
we can have the biggest impact in terms of 
minimising our carbon footprint and with respect 
to key vendors at high ongoing expenditure levels. 
These areas include food, beverage, property and 
marketing portfolios in particular.

Approximately $150 million of the total spend 
(of over $530 million) relates to operational goods 
and services – a breakdown of which is shown in the 
graph below:

Spend by  
Cost Area

Food, Beverage & Retail    

  33%

Marketing                

  12%

Repairs & Maintenance          5%

Utilities, Rates & Rent  

Operating Consumables   

Travel & Entertainment   

  13%

  6%

  4%

Professional Fees & Insurance 9%

ICT   

Other Expenses 

  9%

  9%

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SkyCity engages local contractors wherever possible 
for its construction projects who, in turn, procure 
local products, materials and subcontractors 
where feasible. 

Many of the gaming products and equipment 
required by SkyCity for its casino operations 
are not able to be manufactured or sourced 
locally. In sourcing these items internationally, 
SkyCity's focus is on procuring such items from 
ethical suppliers.

Ethical and Sustainable  
Sourcing Practices

Ethical Sourcing Code

In 2016, we adopted an Ethical Sourcing Code 
to improve our indirect impact on society and 
the environment by carefully selecting and 
working with our suppliers to ensure sustainable 
procurement. The Code outlines our alignment 
with the ten principles of the United Nations Global 
Compact, which are derived from the Universal 
Declaration of Human Rights, the International 
Labour Organization’s Declaration on Fundamental 
Principles and Rights at Work, the Rio Declaration 
on Environment and Development, and the United 
Nations Convention against Corruption.

 Whilst it is not a compliance measure in itself, 
SkyCity requests its suppliers to acknowledge 
our commitment to the principles of the Ethical 
Sourcing Code. Through distribution of our Ethical 
Sourcing Code, we aim to encourage our suppliers 
to improve their practices and to assist them in 
doing so, hence improving the quality of life of the 
people we touch indirectly and contributing to the 
protection of the environment.

In	the	last	financial	year,	we	have	worked	to	embed	
the Ethical Sourcing Code into our stakeholder 
relationships as one of the key tools to drive 
change. In addition, we have strengthened our 
understanding of the role SkyCity can play in 
progressing initiatives to eliminate modern slavery 
and developed a new Modern Slavery Statement.

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2020 
 
 
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Ethical and Responsible Sourcing Strategy

In November 2018, SkyCity engaged sustainability 
consulting	firm,	Proxima,	to	help	formulate	a	
Group-wide strategy. Their brief was to assist 
SkyCity, using their specialist knowledge of 
sustainable sourcing practices and understanding 
of global best practice, to establish a roadmap 
to improve the sustainability performance of all 
SkyCity’s procurement activities (focusing initially on 
food and beverage), identify priority procurement 
challenges	to	focus	on	in	the	short	term	and	define	
strategic goals and associated metrics.

Following consultation with key internal 
stakeholders, a new ethical and responsible 
sourcing strategy was adopted in February 2019. 
This strategy seeks to minimise negative impacts 
linked to our operational footprint and to make a 
positive contribution to the business, people and 
communities that make up our supply chain. As a 
significant	player	in	Australasia’s	hospitality	industry,	
SkyCity has an opportunity to promote responsible 
sourcing practices.

SkyCity’s ethical sourcing strategy focus areas are 
outlined in the diagram below.

The focus areas represent the impact and activity 
areas that SkyCity believes to be the most relevant 
to the business and supply chain. Each focus area is 

located within an ambition level which represents 
the level of positive impact that SkyCity seeks to 
achieve.

In ‘Basics’ focus areas, SkyCity aims to establish a 
combination of minimum standards for the supply 
chain and pilot initiatives to gain knowledge. In 
‘Good Practice’ focus areas, SkyCity aims to focus on 
specific	product	and	service	categories	where	these	
focus	areas	are	most	significant.	Finally,	‘Signatory	
Level’ focus areas are where SkyCity intends to 
implement initiatives broadly across the SkyCity 
Group,	thereby	helping	to	positively	influence	its	
entire supply chain.

Whilst we have made good progress in both our 
ethical sourcing objectives and local sourcing over 
the	past	financial	year,	we	recognise	that	more	
focus and attention is required to achieve our 
objectives.	To	this	end,	during	the	past	financial	
year, we developed and embedded into the 
business a 24-month Ethical and Responsible 
Sourcing Strategy Roadmap. Pleasingly, SkyCity 
has set a target date of September 2020 for the 
exclusive use of cage free eggs across all SkyCity’s 
New Zealand sites. While this project was delayed 
by several months due to the COVID-19 pandemic, 
we are committed to this important step.

We are committed to increasing the clarity around 
our goals, priorities and metrics for this pillar. 

Signatory Level

Leading the industry and  
shaping the supply chain

Good Practice

Meeting customer expectations 
beyond legal compliance

Basics

Compliance with minimum  
standards and build knowledge

Shift to  
low carbon

Buy local  
and seasonal

Connect to the circular economy

Serve meals from a sustainable  
supply chain

Support supplier delivery and working conditions

Source animal products responsibly

Processes and tools

Our Suppliers

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SkyCity has zero tolerance 
towards modern slavery

Modern Slavery Act

The Modern Slavery Act 2018 (Cth) came into force 
in Australia on 1 January 2019 and requires reporting 
entities to disclose the risks of modern slavery 
practices in the operations and supply chains of the 
reporting entity, and any entities that the reporting 
entity owns or controls. The Modern Slavery Act 
applies to SkyCity Entertainment Group Limited, 
being an entity based, or operating, in Australia 
having an annual consolidated revenue of more 
than A$100 million.

The term modern slavery is used to describe 
situations where coercion, threats or deception are 
used to exploit victims and undermine or deprive 
them of their freedom, and includes practices such 
as	trafficking	in	persons,	slavery,	servitude,	forced	
marriage and forced labour. 

Our Position

SkyCity is fully supportive of the Modern Slavery Act 
and its intention to eliminate modern slavery in all 
its	forms,	including	trafficking	in	persons,	slavery,	
servitude, forced marriage and forced labour.

Our Policy

SkyCity has zero tolerance towards modern slavery. 
We are committed to implementing and enforcing 
effective systems and controls to seek to ensure that 
modern slavery is not taking place anywhere in our 
business or supply chains.

SkyCity operates primarily in New Zealand and 
Australia with limited supply chains and, as such, 
we believe that our exposure to the risks of modern 
slavery is low. However, we still recognise that 

there is scope for modern slavery to occur and our 
modern slavery statement sets out the steps we 
have taken to minimise this risk.  

SkyCity always aims to obtain a clear picture of a 
potential supplier's supply chain to ensure that it 
will align with SkyCity’s high expectations around 
ethical procurement practices. All new suppliers 
are asked about their supply practices prior to 
becoming an approved supplier. SkyCity has several 
policies, practices and procedures in place to assist 
in conducting supply chain due diligence which, 
in	turn,	enables	SkyCity	to	take	significant	measures	
to mitigate the risks of modern slavery.  

SkyCity’s	existing	significant	suppliers	in	
New Zealand all undertook (or had previously 
undertaken) a Sustainable Supply Chain 
Assessment during the reporting period. An 
assessment	involves	the	supplier	filling	out	an	
online questionnaire in relation to their supply 
chain and providing evidence to support their 
actions	and	policies	across	specific	criterion.	
Once a supplier completes an assessment, they 
receive a rating scorecard that shows areas 
where they are achieving good practice in their 
supply chain and areas where they may need to 
improve. These ratings are measured against an 
industry-tailored set of environmental, social and 
governance criteria. From FY21, these processes will 
be implemented for our Adelaide property.

By having its suppliers complete an assessment, 
SkyCity is able to identify critical risks in a supplier’s 
provision of goods and services (including potential 
modern slavery risks) and can begin a dialogue 
with such suppliers with a view to improving and 
managing these risks over time.

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SkyCity Entertainment Group  Annual Report Year Ended 30 June 202076% ($21 million) of SkyCity’s annual 
food and beverage procurement spend 
in New Zealand is captured by the 
EcoVadis assessment/audit process 

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Supply Chain Transparency  
and Traceability

Sustainable Supply Chain

In September 2017, we commenced a sustainable 
supply chain assessment pilot initiative with 129 of 
our key suppliers in New Zealand. As part of this, 
we engaged an external provider, EcoVadis, to audit 
and rate our suppliers against an industry-tailored 
set of environmental, social and governance criteria 
and our suppliers were invited to complete a 
questionnaire and provide supporting evidence. 
Each supplier who completes the assessment then 
receives a rating scorecard that shows areas where 
they are achieving good practice and areas where 
they may need to improve. 

Participation in the EcoVadis assessment/audit 
process was initially encouraged – however, 
as supplier participation is central to SkyCity’s 
ability to quantify its impact on the supply 
chain and execute its strategy for this pillar, the 
EcoVadis assessment/audit was made mandatory 
for	SkyCity’s	significant	existing	suppliers	and	
new	suppliers	during	the	2019	financial	year.	
Unfortunately,	during	the	last	financial	year,	we	
paused the EcoVadis assessment/audit for suppliers 
due to the impacts of COVID-19, but continue to 
actively use the information collected to date to 
improve the performance of existing suppliers.

As at 30 June 2020, 79 New Zealand-based 
suppliers representing over $46 million of our total 
annual procurement spend had completed the 
EcoVadis assessment/audit process. Of SkyCity’s 
annual food and beverage procurement spend in 
New Zealand, 76% ($21 million) is captured under 
the EcoVadis process – an increase from 70% in the 
2019	financial	year.

We continue to focus on obtaining a clearer picture 
of our suppliers’ supply chains to ensure they align 
with our Ethical Sourcing Code and new suppliers 
are asked about their supply practices prior to 
becoming an approved supplier of the company. 
However, the scope and geographic spread of 
our supply chain, and also the wide variety of 
suppliers we engage with, creates challenges 
for embedding the Ethical Sourcing Code and 
ensuring our suppliers are doing more than 
acknowledging their commitments. Our suppliers 
are very diverse, ranging from small localised 
family businesses to global multinationals. In 
some cases, our suppliers are very small operators 
and they have few resources to provide detailed 
information about their policies and sustainability 
and governance approaches. In other cases, we 
have had long-standing agreements with suppliers, 
but have not engaged with them before on 
sustainability issues. As we manage these issues 
more closely, we will have the opportunity to 
deepen our engagement with our suppliers on 
the Ethical Sourcing Code. A key way that we will 
do that into the future is to undertake supplier 
sustainability assessments and audits.

Local Suppliers

As part of a major information technology 
upgrade implemented in April 2019, SkyCity 
now categorises items in more detail, including 
location of the supplier. This enables SkyCity to 
modify procurement practices where required to 
support the intention outlined in SkyCity’s Group 
Procurement Policy - to source and procure locally 
made and supplied products from Australasian 
owned and operated businesses as a preference 
wherever possible.

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Over

$35 million

spent on food and beverage items across  
New Zealand and Adelaide in FY20

The policy drives greater rigour in the onboarding 
of new suppliers and has an emphasis on supplier 
consolidation and ethical sourcing with SkyCity 
choosing the best mix of suppliers to meet its 
business requirements.

Our primary focus is procuring from businesses 
operating in the same countries in which SkyCity 
operates, thus supporting local economies even 
where, in some instances, goods are imported. Our 
secondary focus is procuring local products and 
produce from businesses that are geographically 
close to our businesses.

In	the	financial	year	ended	30	June	2020,	SkyCity	
spent over $35 million on food and beverage items 
across New Zealand and Adelaide. This equates 
to over 23% of our spend when excluding major 
capital construction projects. We will be continuing 
to work with our food and beverage suppliers 
to gain more understanding as to where our 
products are being sourced to ensure a local focus 
where practical.

Adelaide Expansion Project

The SkyCity Adelaide expansion project has 
provided an opportunity to demonstrate our focus 
on locally sourced products and local suppliers. 

Iconic South Australian Fashion Designer Liza 
Emanuele was commissioned to design new 
uniforms for SkyCity Adelaide’s venues and has 
created more than 90 unique looks inspired by the 
best of South Australia, blended with the glamour, 
personality and sense of fun from each SkyCity 
venue. Uniforms will be updated for all staff across 
the new development and current heritage building 
to ensure the style is consistent across the precinct.

In partnership with local craft brewery Pirate Life, 
The District at SkyCity (a new live entertainment 
area on Level 1 in the existing heritage building) will 
feature a new Pirate Life 500-litre microbrewery 

when	it	opens	later	this	year	–	Australia’s	first	fully	
functional microbrewery within a casino. Pirate 
Life was founded in Adelaide in 2014 by Michael 
Cameron, Jack Cameron and Jared Proudfoot. 
The immediate success of the business attracted 
the attention of leading brewers CUB, with Pirate 
Life joining the CUB family in November 2017, 
before expanding into a brewhouse in Port Adelaide 
in 2019.

Following a A$6 million restoration, The Guardsman 
opened in January 2020 in the former Overland 
Dining Hall in the SkyCity Adelaide Railway 
Station building. The new venue pays homage 
to the Railway Station’s rich heritage, featuring 
a grand central bar, open kitchen and a coffee 
front. Award-winning South Australian architects 
and interior designers Studio Gram spearheaded 
The Guardsman’s design, with the typography 
and signage developed by Adelaide’s Tristan Kerr 
of Uppercase Studio. The grand central bar and 
open kitchen showcase some of South Australia’s 
well-known food and beverage producers and 
features an exclusive offering of South Australian 
beers, with more than 20 local South Australian 
beers available on tap, including Coopers, Pirate 
Life, Prancing Pony and Mismatch. South Australia’s 
world-renowned wine regions feature in the almost 
entirely local wine list and local spirits include 
23rd Street Distillery and Adelaide Hills Distillery. 
The menu uses almost entirely South Australian 
suppliers and produce, with signature dishes 
including	some	of	South	Australia’s	finest	seafood,	
including Fleurieu Peninsula squid, Spencer Gulf 
prawns,	Eyre	Peninsula	kingfish	and	Coffin	Bay	
oysters. Desserts are inspired by South Australian 
food icons, including the ‘Berliner’ and The 
Guardsman’s take on the FruChoc. 

Local products have been selected wherever 
possible for Eos by SkyCity, the new 120-room 
luxury hotel. In alignment with our sustainability 

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Pirate Life’s Jack Cameron, Michael Cameron and Jared Proudfoot  
with SkyCity Adelaide General Manager David Christian.

commitments, all single use plastic has been 
substituted with recycled cardboard packaging 
for items such as in-room slippers. We also intend 
to introduce a sustainable replacement to plastic 
room keys to operate in parallel to the keyless entry 
technology in development for use on guests’ 
mobile phones. In-room amenities at Eos by SkyCity 
will include Grown Alchemist products, a high-end 
natural Australian beauty brand. Minibar snacks and 
beverages include products from South Australian 

based Steven ter Horst and 23rd Street Distillery 
along with locally grown or sourced almonds 
and dried fruits. Hotel suites and public areas will 
feature an array of local South Australian artwork, 
photography and sculptures, including works by 
Alice Blanch, Mark Tipple, Peter Syndicas and Danny 
Fotopoulos. The Eos by SkyCity spa will also feature 
Australian made iKOU organic skincare products.

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" We're so proud to be championed by 
SkyCity who sponsor our beehives in 
Victoria Park, turning our honey into 
desserts as an awareness-raising tool 
for pollinator and ecosystem health  
in the city." - For the Love of Bees

Sourcing Locally 

In Auckland, SkyCity has partnered with For the 
Love of Bees, sponsoring one of the beehives 
at Victoria Park, an inner-city Auckland park. 
SkyCity Auckland's Orbit 360° Dining restaurant 
uses the honey from this hive to create a special 
'For the Love of Bees' dessert. For each dessert sold, 
SkyCity contributes $1 towards For the Love of Bees, 

which is used to support the hives, beekeepers and 
the	flowers	needed	to	support	the	hives.

For the Love of Bees is a charitable trust and a 
collaborative city centre project seeking to make 
Auckland the world's most bee-friendly city through 
education, events and activations – all based around 
a collection of living beehives at Victoria Park.

For each 'For the Love of Bees' dessert sold, SkyCity contributes $1 towards For the Love of Bees,  
which is used to support the hives, beekeepers and the flowers needed to support the hives.

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Using Local Ingredients 

We	operate	significant	food	and	beverage	operations	across	the	SkyCity	Group	–	from	catering	a	simple	
breakfast offering through to large corporate events and weddings. We support our local businesses by 
sourcing through them whenever possible. 

Here's a glimpse of the local produce SkyCity sourced and utilised in FY20. 

Auckland, New Zealand

745,140

whole eggs

19,684kg 

of local butter

193,610

litres of milk and cream

42,200kg 

of flour

122,473kg

of beef

Adelaide, South Australia

5,786 

litres of milk

77,976

oysters (6,498 dozen)

86,500 

litres of tap beer

5,586kg

of beef

Our Suppliers

109

Protect the 
environment

Active commitment to reducing  
our environmental footprint.

Our Environment

We are dedicated to growing in a sustainable 
manner with a commitment to environmental 
sustainability as a foundation for successful 
economic, social and cultural development.

Priority Issues

FY20 Performance Highlights

• 

 Climate change/emissions 
reduction

•  Reducing waste

•  Reducing water use

•  Employee activation 

Key Stakeholders

•  Kaivolution 

•  Auckland City Mission

•  Toitū	Envirocare

•  Sustainable Business Network

•  Climate Leaders Coalition

• 

	Energy	Efficiency	and	
Conservation Authority

•  SUEZ-ResourceCo  

• 

• 

• 

• 

• 

• 

 Establishment of an employee-led Green Fund Committee, 
which oversaw the selection of emissions reduction projects to 
be funded by the SkyCity Green Fund 

 138,000 single use plastic bottles removed from The Grand by 
SkyCity and SkyCity Hotel in New Zealand, and replaced with 
glass alternatives

 400,000 plastic straws and 100,000 single use plastic bottles 
removed from our Adelaide site

 Since 2018, 1,000,000 plastic straws have been removed from 
our New Zealand sites (equivalent to a two-tonne carbon 
reduction) 

 Sky Tower lighting upgraded to LED resulting in a 10% energy 
saving on lighting circuits

 Achieved a saving of 96 tonnes of carbon at the Auckland site 
with assistance from the B-Tune programme

FY20 Key Challenges

• 

• 

• 

 Unable to source a suitable model to satisfactorily calculate 
the	impacts	of	the	fire	at	the	New	Zealand	International	
Convention Centre construction site in October 2019, which 
resulted in a spike in measurable particulates in the air quality 
indices	for	the	Auckland	Central	City	while	the	fire	was	active

 Increasing recycling rates and diverting more waste from 
landfill

 Introducing food waste composting across all SkyCity 
properties

FY21 Focus Areas

• 

• 

• 

 Achieve carbon zero status for the SkyCity Group  
(by	way	of	offset	through	Toitū	Envirocare)

 Deliver a zero waste technology solution for the 
SkyCity Auckland site

 Continue our focus on reducing water use across our  
New Zealand sites

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We have reduced our 
waste sent to landfill by 
38% since 2016

Working within the limits of the natural 
environment will allow current and future 
generations	to	benefit	from	its	resources	to	ensure	
continual economic and social prosperity, which we 
believe results in business continuity and positive 
impacts on staff and stakeholder wellbeing.

Reducing Waste

Since 2016, SkyCity has reduced its waste sent 
to	landfill	by	38%,	in	part	due	to	the	mandated	
property closures during FY20 (in response to the 
COVID-19 pandemic). 

Food Donations 

Since March 2015, SkyCity has partnered with 
Kaivolution, a Go Eco Climate Action Project in 
Hamilton that rescues edible and useable kai 
(food) that would have otherwise gone to waste or 
landfill	and	redistributes	it	as	free	kai	to	registered	
community groups and charities. During the past 
financial	year,	the	SkyCity	Hamilton	property	
donated around 2,300kgs of food to Kaivolution – 
an increase from the prior year and approximately 
half of which was donated in March 2020 when the 
Hamilton property was closed as a consequence of 
the New Zealand Government’s decision to increase 
the COVID-19 Alert Level to Level 3 and then Level 4.

In Auckland, SkyCity also continued to support 
KiwiHarvest, a national food rescue charity 
that redistributes excess food, free of charge, to 
community groups and social service agencies, 
and the Auckland City Mission with donations of 
food from its Auckland property. 

Composting

Food that cannot be donated from the 
SkyCity Auckland kitchens is collected and 
commercially composted offsite to be used on 
New Zealand soils to aid the horticulture industry. 
During	the	past	financial	year,	through	the	efforts	of	
our kitchen teams, SkyCity sent 292 tonnes of food 
waste to be commercially composted - bringing 

the total amount collected and composted since 
the programme began in April 2017 to 1,106 tonnes. 
Pleasingly, SkyCity’s focus on reducing food wastage 
has resulted in a reduction of food waste being 
composted each year since the programme began.

We are currently investigating the possibility of 
commercially composting food waste from our 
SkyCity Hamilton property.

Plastics  

Implementing a food waste composting system has 
allowed	SkyCity	to	also	benefit	from	commercial	
composting to reduce single use plastics. SkyCity 
continues to transition from traditional plastic to 
commercially compostable food and beverage 
packaging, such as takeaway coffee cups and lids, 
straws, plates, containers and cutlery. The packaging 
is made from rapidly replenishing plant-based 
material and can be disposed of in food waste bins. 

During	the	last	financial	year,	a	three-stage	single	
use plastic reduction strategy was developed and 
will be progressively implemented. The goals of 
the SkyCity Zero Waste Strategy are to eliminate 
waste	sent	to	landfill	and	improve	the	efficiency	
of resource use through reduction and recycling. 
Stage one involves the removal of all customer 
facing single use plastics, such as water bottles 
and Styrofoam cups. Stage two is the development 
of a plan to remove plastic packaging from the 
SkyCity Auckland gift shop. The third stage involves 
quantifying all non-customer facing plastics, which 
are used by suppliers of goods to SkyCity, and 
developing a collaborative plan to reduce or replace 
these with more sustainable alternatives.

Eliminate Waste to Landfill 

Over	the	last	financial	year,	we	have	continued	to	
consider and progress the feasibility for a waste 
converter for SkyCity Auckland, the largest and 
busiest property within the SkyCity Group. The 
waste	converter	is	a	zero	waste	to	landfill	option	
which can process nearly all waste materials (with 

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the exception of construction waste and batteries) – 
although materials that can be composted, or that 
SkyCity receives a rebate from (such as cardboard), 
would continue to be recycled through existing 
avenues as would glass and HDPE plastics. The 
residual	product	from	the	converter	has	calorific	
value that is suitable to be made into an energy 
source or a building material (similar to MDF).

The key objectives of the converter are to achieve 
zero	waste	to	landfill,	reduce	associated	costs	of	
disposing	waste	to	landfill	and	to	ensure	that	the	
end product will be recycled in New Zealand.

If	achievable,	SkyCity	Auckland	would	be	the	first	
casino in the world to achieve a zero waste to 
landfill	status.

In Adelaide, SkyCity has engaged new service 
supplier, SUEZ, to assist SkyCity Adelaide in 
achieving	zero	waste	to	landfill.	SUEZ	offers	
recycling and commercial food composting 
solutions with the remaining dry general 
waste being diverted to SUEZ-ResourceCo 
(a joint venture between SUEZ and ResourceCo). 
The SUEZ-ResourceCo facility processes 
commercial, industrial and construction waste into 
Processed Engineered Fuel (PEF) which is then 
used as a fuel source by Adelaide Brighton Cement 
instead of using traditional fossil fuels. PEF is used 
to power cement kilns, reducing carbon emissions 
by 30%. SUEZ-ResourceCo has the capacity to 
convert up to 350,000 tonnes of raw material per 
annum into 180,000 tonnes of PEF, and reducing 
carbon emissions by 30%.

Climate Change and Emissions

Although SkyCity is not, through its usual day-to-day 
operations, a major emitter of greenhouse gases, we 
recognise the role that we need to play in reducing 
our impacts. We are committed to progressing 
initiatives to reduce emissions and taking action to 
combat climate change.

As part of SkyCity’s commitment to climate action, 
we	have	measured,	audited	and	verified	SkyCity’s	
carbon footprint for FY15–FY20 through the 
Certified	Emissions	Measurement	and	Reduction	
Scheme	programme	operated	by	Toitū	Envirocare,	
a	Government-owned	environmental	certifications	
body in New Zealand. 

SkyCity has submitted to the Science Based 
Targets (SBT) initiative, a partnership between CDP 
(formerly Carbon Disclosure Project), the United 
Nations Global Compact, the World Resources 
Institute and the World Wildlife Fund, to set 
science-based reduction targets from our FY15 
base year. Targets are science-based when in 
line with the level of decarbonisation required to 
keep global temperature increase well below 2°C. 
As part of this, SkyCity has committed to reduce 
absolute scope one and scope two Green House 
Gas (GHG) emissions by 38% by 2030 and by 73% 
by 2050 (from a 2014-2015 base year) and that 67% 
of SkyCity’s suppliers, by spend covering purchased 
goods and services and capital goods, will set 
science-based scope one and scope two targets 
by	the	year	2023.	SkyCity	was	the	first	hospitality	
business in Oceania to set science-based targets 
to help keep the rise in global temperature to well 
below 2°C.

Achievements

Over	the	last	financial	year:

• 

 SkyCity Auckland hosted the Sustainable 
Business Network’s EMBARK conference 
in July 2019, a one-day event dedicated to 
connecting organisations with low emissions 
solutions products, providers and services;

Our Environment

113

We were among the first major 
New Zealand companies to go  
carbon neutral

• 

• 

• 

• 

• 

 we placed copies of Paul Hawken’s renowned 
climate change book ‘Drawdown - The Most 
Comprehensive Plan Ever Proposed to Reverse 
Global Warming’ in all SkyCity hotel rooms 
to raise awareness among customers of the 
importance of climate change and the things 
people can do to reverse it. Paul Hawken is 
an American environmentalist, entrepreneur, 
author and activist who has dedicated his life 
to environmental sustainability and changing 
the relationship between business and the 
environment, and the founder of Project 
Drawdown,	a	non-profit	dedicated	to	researching	
when and how global warming can be reversed; 

 all the external lights on the Sky Tower were 
switched to low wattage LED, supporting 
SkyCity’s climate change commitment to reduce 
carbon emissions from the Sky Tower lighting 
by 10%. Following the upgrade, the number of 
external lights on the Sky Tower has doubled, 
with 60 LED lights at the top of the Sky Tower 
and 96 LED lights at the base – truly lighting up 
Auckland’s skyline; 

 at our Auckland site, the contracted limousine 
fleet	of	diesel	vehicles	was	replaced	with	more	
fuel-efficient	vehicles,	reducing	running	costs	
by 35% and reducing emissions by 25% over the 
previous petrol solution;

	SkyCity	joined	the	Energy	Efficiency	and	
Conservation Authority’s Gen Less programme, a 
platform to inspire New Zealand businesses and 
consumers to live a climate-friendly lifestyle. The 
Energy	Efficiency	and	Conservation	Authority	is	
a New Zealand Government agency that works 
to	improve	the	energy	efficiency	of	New	Zealand	
homes and businesses and encourage the 
uptake of renewable energy; and

 a number of initiatives led by the Property 
Services team at our Auckland site, including 
continuous	commissioning	and	finetuning	of	
the Building Management System (BMS) and 
the B-Tune programme (building tune), have 

cumulatively	generated	significant	reductions	
in SkyCity Auckland’s use of utilities reducing 
our overall carbon emissions and spend on 
electricity, gas and water.

Fire at the New Zealand International  
Convention Centre

SkyCity acknowledges the impacts of the 
October	2019	fire	at	the	under	construction	
New Zealand International Convention Centre on 
the local environment. 

In	the	months	following	the	fire,	SkyCity	
investigated methods to measure the carbon 
emissions	originating	from	the	fire,	however	
no suitable model was found to be available to 
satisfactorily complete the calculation. 

While there was an increase in measurable 
particulates in the air quality indices for the 
Auckland	Central	City	while	the	fire	was	active,	
these	levels	returned	to	normal	once	the	fire	
was extinguished. 

Watercare pumped approximately 8 million litres 
of water from the basement of the building into 
wastewater	drains	for	treatment	at	its	Māngere	
Wastewater Treatment Plant to reduce the 
amount	of	water	(used	to	fight	the	fire)	from	
going into stormwater drains and directly into the 
Auckland Harbour. Auckland Council ecotoxicology 
testing	10	days	after	the	fire	showed	no	long	
term impacts for marine life and water quality in 
Auckland	City	as	a	result	of	the	water	used	to	fight	
the	fire	travelling	through	stormwater	drains	to	
the Auckland Harbour. While there were concerns 
around contaminants in sediments in the Auckland 
Harbour, SkyCity understands that the bulk of these 
sediments either have been, or will be, dredged and 
safely disposed of in connection with works being 
undertaken for the America’s Cup.  

Climate Change Strategy

In February 2019, SkyCity announced a climate 
change strategy that would see SkyCity’s

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New Zealand sites become carbon neutral by 
30 September 2019, with SkyCity’s Adelaide site 
achieving carbon neutrality by 30 September 2020. 
As part of this strategy, a SkyCity Green Fund was 
established – funded by an internal carbon levy 
paid by each of SkyCity’s Auckland, Hamilton, 
Queenstown and Adelaide sites relative to each 
site’s emissions. The levy is an internal charge of $25 
per tonne of carbon, in line with the New Zealand 
Government’s price of carbon under the Emissions 
Trading Scheme. Funds from the levy are used 
to offset SkyCity’s carbon footprint to net zero by 
investing in emission reduction projects selected 
by	Toitū	Envirocare.	The	SkyCity	Green	Fund	
also	accrues	and	invests	in	projects	identified	
and developed by SkyCity employees to reduce 
SkyCity’s carbon emissions in accordance with its 
science-based targets set in 2019.

SkyCity employees have the opportunity to measure 
and offset their own household carbon footprints, 
with SkyCity matching their offset dollar-for-dollar 
by payment into the SkyCity Green Fund.

Pleasingly,	SkyCity	was	among	the	first	major	
New Zealand companies to go carbon neutral 

and	was	certified	carbonzero	by	Toitū	Envirocare	
in New Zealand in October 2019. SkyCity paid 
$86,000 to offset the equivalent of 12,866 tonnes 
of carbon (measured in FY19). The carbon credits 
purchased	through	Toitū	Envirocare	are	generated	
by international projects, which will fund 48,000 
solar household cookers for rural communities in 
China and help build wind farm capacity in India to 
replace fossil fuel alternatives.

The New Zealand International Convention Centre, 
currently under development in Auckland, will 
operate as a carbon neutral venue following 
completion of construction and is expected to be 
the	only	one	of	its	kind	in	the	Asia	Pacific	region.	The	
New Zealand International Convention Centre has 
also adopted a sustainability management plan and 
will participate in globally recognised, independent 
verification	programmes,	including	the	Leadership	
in Energy and Environmental Design’s (LEED) 
Green Building Rating System. The New Zealand 
International Convention Centre aims to achieve 
a	certified	status	following	the	assessment	of	the	
sustainable nature by which the centre has been 
designed, built and delivered.

How does SkyCity become carbonzero?

We work out 
where our 
emissions  
come from

We work  
with Toitū  
Envirocare 
to confirm our 
footprint

Our emissions 
have been  
offset and 
certified

Our Environment

115

As planned, the Adelaide site will also become 
carbon neutral, alongside SkyCity’s New Zealand 
sites, when the emissions generated during the year 
ended 30 June 2020 (5,518 tonnes of carbon) are 
offset	by	purchasing	carbon	credits	through	Toitū	
Envirocare in September 2020. 

Reduction in Water Use

In response to the severe drought being experienced 
in the Auckland region this year, which has 
resulted in mandatory water use restrictions in 
Auckland	City	since	May	2020	(for	the	first	time	in	
25 years), initiatives to reduce water use have been 
implemented at our Auckland site, including:

• 

• 

• 

• 

 washing buildings and windows using buckets of 
water rather than hoses;

 reusing water for other outdoor cleaning tasks;

 using dishwashers only when full and turning off 
taps in the kitchens; 

 making staff and hotel guests aware of the water 
restrictions; and

• 

restrictions on cooling tower usage.

As a consequence of these measures, a good 
reduction in water use has been achieved.

Climate Change Governance and Risks

SkyCity’s climate change strategy is overseen 
by the Board’s Sustainability Committee. 
A management-led Climate Change Committee 
is responsible for working with wider operational 
management to execute the strategy.

In November 2019, the Climate Change Response 
(Zero Carbon) Amendment Act 2019 (New Zealand) 
was passed and came into force. The Act 
amends the Climate Change Response Act 2002 
(New Zealand) and provides a framework by which 
New Zealand can develop and implement clear and 
stable climate change policies that contribute to 
the global effort under the Paris Agreement to limit 
the global average temperature increase to 1.5°C 
above pre-industrial levels and allow New Zealand 
to prepare for, and adapt to, the effects of climate 

change. The Act provides for a transitional period to 
2021 to develop and implement: 

• 

• 

• 

	the	first	National	Climate	Change	Risk	
Assessment for New Zealand; 

 a provisional national emissions budget for 
2021–2025; and 

 policies for climate change adaptation and 
mitigation.

These documents will be a critical resource for 
SkyCity to take its climate change strategy and 
planning to the next stage.  

SkyCity is also a signatory to the Climate Leaders 
Coalition, a group representing a variety of 
businesses from different industries which 
contribute to nearly half of New Zealand’s 
emissions. The group’s goal is to help New Zealand 
transition to a low emissions economy and, in doing 
so, create a positive future for New Zealanders, 
business and the economy. Members of the 
Climate Leaders Coalition have signed a joint 
Climate Change Statement, which commits their 
companies	to	action	and	is	the	group’s	first	step	
in their drive for positive change. By signing the 
statement, each of the business leaders have 
committed to:

• 

• 

• 

• 

• 

 measuring their greenhouse gas emissions and 
publicly reporting on them;

 setting a public emissions reduction target 
consistent with keeping within 2°C of warming;

 working with their suppliers to reduce their 
greenhouse gas emissions;

 supporting the Paris Agreement and 
New Zealand’s commitment to it; and

 supporting the introduction of a climate 
commission and carbon budgets enshrined 
in law.

The Climate Leaders Coalition recognises the role 
that business can play in bringing about change 
and	demonstrates	the	significant	leadership	
direction being taken by businesses on the issue of 
climate change.

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SkyCity Climate Related Risks

Nature of Risk

Description and Impact

Physical risks

Rise in global temperatures

Increase in violent weather 
events, including cyclone, sea 
surge, tornado

Increased load on air conditioning, increased 
power outages, increased reliance on 
generators,	increased	fire	risk	in	Adelaide	and	
a reduced ski season in Queenstown

Damage to property, business interruption, 
undrinkable water, gas leaks, power outages, 
increased reliance on generators, reduced 
visitation/ tourism and the need for new 
infrastructure to be more resilient

Market and 
reputational risks  
and opportunities

Policy and legal risks

Economic risks and 
opportunities

Rise in sea levels

Salt intrusion in soils impacting supply chain

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

 Shift in consumer preferences, increasing societal pressure to participate in 
green economy and the stigma of not participating

 Potential for banks to increase cost of funds for non-green entities

 Increasing long term focus by investors in green funds, which could impact 
SkyCity’s share price

 Increased challenges with tourism around New Zealand (erratic weather) 
increases the opportunity for an indoor “proxy” experience

 Potential for New Zealand to become a more attractive tourism destination 
for its “green” status

 Increase in compliance and reporting costs associated with measuring, 
demonstrating and actioning new requirements

	Change	in	policy	and	regulations	(new	building	construction,	building	fit	outs	
and	remedial	work	to	maintain	building	warrant	of	fitness)

 General increase in cost of doing business (through an emissions trading 
scheme and/or value chain risk), including fuel, water, waste water, electricity, 
gas, transportation, taxes, waste disposal, certain goods and services, and 
insurance

 Prohibition of non-green consumables, which may cost more or less than 
alternative green consumables

	Change	in	infrastructure	and	furniture,	fixtures,	and	equipment	(FFE)	
costs	(green	standards,	energy	efficiency,	electric	vehicles	and	other	green	
technology)

 SkyCity will be considering carbon in future investment and divestment 
opportunities

Our Environment

117

FY20 Carbon Footprint Inventory

FY16–FY20 Performance

The following tables summarise SkyCity's key 
environmental performance data for FY16–FY20.

SkyCity has continued efforts to reduce its carbon 
footprint – with Scope 1 and 2 emissions combined 
reducing by 24.6% since FY16 and emissions from 
waste reducing by 56%, in part due to the mandated 
property closures and travel restrictions during FY20 
(in response to the COVID-19 pandemic). 

The increase in absolute carbon from FY18 to 
FY19 was due to increased air travel across the 
Group, which SkyCity reduced in FY20 through 
better utilisation of Skype for Business and 
economy	class	flights	and	due	to	COVID-19	related	
international border restrictions.

Total Emissions (Scope 1, 2 and 3)  
(Tonnes CO2e)

21,000

20,650

20,000

19,000

18,000

17,000

16,000

15,000

14,000

19,272

19,093

18,811

15,137

FY16

FY17

FY18

FY19

FY20

FY20

Electricity 53%

(FY19 – 54%)

Gas             24%

(FY19 – 23%)

Flights       10%

(FY19 – 15%)

Waste        4%

(FY19 – 6%)

Other        9%

(FY19 – 2%)

118

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2020Y
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Scope 1 and 2 Emissions (Tonnes CO2e)

17,013

15,691

15,270

15,032

12,105

11,075

10,629

10,270

12,823

8,086

4,908

4,615

4,641

4,762

4,737

17,500

15,000

12,500

10,000

7,500

5,000

2,500

0.0

FY16

FY17

FY18

FY19

FY20

Scope 1

Scope 2

Scope 1 & 2

Scope 3 Emissions (Tonnes CO2e)

2,044

2,060

2,137

1,481

1,410

1,299

2,747

1,132

1,520

653

3,000

2,500

2,000

1,500

1,000

500

0

FY16

FY17

FY18

FY19

FY20

Waste

Flights

Scope Definitions

Through	the	Toitū	carbonreduce	certification	(formerly	the	Certified	Emissions	Measurement	and	
Reduction	Scheme)	operated	by	Toitū	Envirocare,	SkyCity	must	report	all	Scope	1,	Scope	2	and	
Scope 3 emissions (unless deemed de minimis), where:

• 

• 

• 

 Scope 1 emissions are direct emissions from sources owned or controlled by SkyCity – for 
example, gas (LPG and natural), fuel combustion from company vehicles, rental cars and leased 
fleet,	and	refrigerant	and	air	conditioning	systems;

 Scope 2 emissions are indirect emissions from electricity purchased by SkyCity; and

 Scope 3 emissions are indirect emissions from sources not owned or controlled by SkyCity but 
resulting from SkyCity's activities – for example, travel (including short and long haul air travel), 
waste	sent	to	landfill	and	freight/couriers	(for	items	exceeding	2kg).

Our Environment

119

Independent Limited  
Assurance Statement

Independent Limited Assurance Statement to the 
Management and Directors of SkyCity Entertainment 
Group Limited 

Our Conclusion 

Ernst & Young (‘EY’, ‘we’) was engaged by SkyCity Entertainment Group Limited (“SkyCity”) to undertake limited 
assurance as defined by the International Standards on Assurance Engagements, over disclosures associated with 
selected sustainability performance data (‘sustainability performance data’) using criteria applied by SkyCity 
(‘criteria’) included in SkyCity’s Annual Report for the year ended 30 June 2020. Based on our procedures, nothing 
came to our attention that caused us to believe that the agreed sustainability performance data detailed in the table 
below has not been prepared and presented fairly, in all material respects, in accordance with the criteria defined 
below. 

What our review covered 

We reviewed the sustainability performance data in SkyCity’s Annual report disclosures included in its Annual Report for 
the year ended 30 June 2020 as detailed in the table below. 

Subject matter 

Customer exclusions issued at SkyCity casinos in FY20 

Gender pay gap (%) for Australia and New Zealand staff 

Workforce diversity statistics 

Total Recordable Injury Frequency Rate (TRIFR) % change FY19-20 

% change in number of hazard identification reports FY19-20 

Contributions by SkyCity casinos to the SkyCity Community Trusts 

NZ food and beverage spend from Ecovadis programme suppliers 

Total procurement spend on food and beverage from Australia and New Zealand-based suppliers and % of total FY20 spend 
excluding construction 

% reduction in waste to landfill volume (tonnes) FY16-Fy20 

Criteria applied by SkyCity 

Report 
page 

76 

87 

91 

82 

82 

97 

105 

106 

112 

The criteria for our assurance engagement included the Global Reporting Initiative (GRI) Standards and SkyCity’s own 
published criteria, as detailed within the SkyCity Annual Report for the year ended 30 June 2020 available at: 
https://www.skycityentertainmentgroup.com. 

Key responsibilities  

EY’s responsibility and independence 
Our responsibility was to express a limited assurance conclusion on SkyCity’s selected sustainability performance data 
metrics based on our procedures. 

We have complied with the relevant ethical requirements relating to assurance engagements, which include 
independence and other requirements founded on fundamental principles of integrity, objectivity, professional 
competence and due care, confidentiality and professional behaviour.  
In accordance with the Professional and Ethical Standard 3 (Amended), Ernst & Young Limited maintains a 
comprehensive system of quality control including documented policies and procedures regarding compliance with 
ethical requirements, professional standards and applicable legal and regulatory requirements.   

SkyCity’s responsibility  
SkyCity’s management (“management”) was responsible for selecting the Criteria, and preparing and fairly presenting 
the sustainability performance data metrics in accordance with that Criteria. This responsibility includes establishing and 
maintaining internal controls, adequate records and making estimates that are reasonable in the circumstances.  

Our approach to conducting the engagement 
We conducted this engagement in accordance with the International Standard on Assurance Engagements ISAE (NZ) 
3000: Assurance Engagements Other than Audits or Reviews of Historical Financial Information and the terms of 
reference for this engagement as agreed with SkyCity on 5 July 2020. 

Summary of procedures performed  

A limited assurance engagement consists of making enquiries, primarily of persons responsible for preparing the 
sustainability performance data and related information, and applying analytical and other review procedures.  

Our procedures included, but were not limited to: 

120

►  Conducting interviews with personnel to understand the business and reporting process 
►  Conducting interviews with key personnel to understand the process for collecting, collating, and reporting the 

sustainability performance data during the reporting period 

A member firm of Ernst & Young Global Limited 

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2020 
 
 
Independent Limited Assurance Statement to the 

Management and Directors of SkyCity Entertainment 

Group Limited 

Our Conclusion 

Ernst & Young (‘EY’, ‘we’) was engaged by SkyCity Entertainment Group Limited (“SkyCity”) to undertake limited 

assurance as defined by the International Standards on Assurance Engagements, over disclosures associated with 

selected sustainability performance data (‘sustainability performance data’) using criteria applied by SkyCity 

(‘criteria’) included in SkyCity’s Annual Report for the year ended 30 June 2020. Based on our procedures, nothing 

came to our attention that caused us to believe that the agreed sustainability performance data detailed in the table 

below has not been prepared and presented fairly, in all material respects, in accordance with the criteria defined 

below. 

What our review covered 

We reviewed the sustainability performance data in SkyCity’s Annual report disclosures included in its Annual Report for 

the year ended 30 June 2020 as detailed in the table below. 

Subject matter 

Customer exclusions issued at SkyCity casinos in FY20 

Gender pay gap (%) for Australia and New Zealand staff 

Workforce diversity statistics 

Total Recordable Injury Frequency Rate (TRIFR) % change FY19-20 

% change in number of hazard identification reports FY19-20 

Contributions by SkyCity casinos to the SkyCity Community Trusts 

NZ food and beverage spend from Ecovadis programme suppliers 

excluding construction 

% reduction in waste to landfill volume (tonnes) FY16-Fy20 

Criteria applied by SkyCity 

Total procurement spend on food and beverage from Australia and New Zealand-based suppliers and % of total FY20 spend 

Report 

page 

76 

87 

91 

82 

82 

97 

105 

106 

112 

The criteria for our assurance engagement included the Global Reporting Initiative (GRI) Standards and SkyCity’s own 
published criteria, as detailed within the SkyCity Annual Report for the year ended 30 June 2020 available at: 
https://www.skycityentertainmentgroup.com. 

Key responsibilities  

EY’s responsibility and independence 
Our responsibility was to express a limited assurance conclusion on SkyCity’s selected sustainability performance data 
metrics based on our procedures. 

We have complied with the relevant ethical requirements relating to assurance engagements, which include 
independence and other requirements founded on fundamental principles of integrity, objectivity, professional 
competence and due care, confidentiality and professional behaviour.  
In accordance with the Professional and Ethical Standard 3 (Amended), Ernst & Young Limited maintains a 
comprehensive system of quality control including documented policies and procedures regarding compliance with 
ethical requirements, professional standards and applicable legal and regulatory requirements.   

SkyCity’s responsibility  
SkyCity’s management (“management”) was responsible for selecting the Criteria, and preparing and fairly presenting 
the sustainability performance data metrics in accordance with that Criteria. This responsibility includes establishing and 
maintaining internal controls, adequate records and making estimates that are reasonable in the circumstances.  

Our approach to conducting the engagement 
We conducted this engagement in accordance with the International Standard on Assurance Engagements ISAE (NZ) 
3000: Assurance Engagements Other than Audits or Reviews of Historical Financial Information and the terms of 
reference for this engagement as agreed with SkyCity on 5 July 2020. 

►  Undertaking analytical review procedures to support the reasonableness of the data 
Summary of procedures performed  
►  Identifying and testing assumptions supporting the calculations 
A limited assurance engagement consists of making enquiries, primarily of persons responsible for preparing the 
sustainability performance data and related information, and applying analytical and other review procedures.  
►  Testing, on a sample basis, underlying source information to check the accuracy of the data 
Our procedures included, but were not limited to: 
►  Performing recalculations of performance data metrics to confirm quantities stated were replicable 
►  Conducting interviews with personnel to understand the business and reporting process 
►  Reviewing the appropriateness of presentation of disclosures. 
►  Conducting interviews with key personnel to understand the process for collecting, collating, and reporting the 
We believe that the evidence obtained is sufficient and appropriate to provide a basis for our limited assurance 
conclusions. 
►  Undertaking analytical review procedures to support the reasonableness of the data 
Limited Assurance 
A member firm of Ernst & Young Global Limited 
►  Identifying and testing assumptions supporting the calculations 
Procedures performed in a limited assurance engagement vary in nature and timing from, and are less in extent than for, 
►  Testing, on a sample basis, underlying source information to check the accuracy of the data 
a reasonable assurance engagement. Consequently, the level of assurance obtained in a limited assurance engagement 
►  Performing recalculations of performance data metrics to confirm quantities stated were replicable 
is substantially lower than the assurance that would have been obtained had a reasonable assurance engagement been 
performed. 
►  Reviewing the appropriateness of presentation of disclosures. 

sustainability performance data during the reporting period 

We believe that the evidence obtained is sufficient and appropriate to provide a basis for our limited assurance 
While we considered the effectiveness of management’s internal controls when determining the nature and extent of our 
conclusions. 
procedures, our assurance engagement was not designed to provide assurance on internal controls. Our procedures did 
not include testing controls or performing procedures relating to checking aggregation or calculation of data within IT 
Limited Assurance 
systems. 
Procedures performed in a limited assurance engagement vary in nature and timing from, and are less in extent than for, 
a reasonable assurance engagement. Consequently, the level of assurance obtained in a limited assurance engagement 
Use of our Assurance Statement 
is substantially lower than the assurance that would have been obtained had a reasonable assurance engagement been 
We disclaim any assumption of responsibility for any reliance on this assurance report to any persons other than 
performed. 
management and the Directors of SkyCity or for any purpose other than that for which it was prepared. 

While we considered the effectiveness of management’s internal controls when determining the nature and extent of our 
procedures, our assurance engagement was not designed to provide assurance on internal controls. Our procedures did 
Ernst & Young Limited 
not include testing controls or performing procedures relating to checking aggregation or calculation of data within IT 
systems. 

Use of our Assurance Statement 

We disclaim any assumption of responsibility for any reliance on this assurance report to any persons other than 
management and the Directors of SkyCity or for any purpose other than that for which it was prepared. 
Graeme Bennett 
Partner - Assurance 
Ernst & Young Limited 
01 September 2020 

Graeme Bennett 
Partner - Assurance 

01 September 2020 

121

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Committed to 
maintaining 
the highest 
standards

Corporate Governance Statement  
and Other Disclosures

SkyCity Entertainment Group Limited is committed 
to maintaining the highest standards of corporate 
behaviour and responsibility and has adopted 
governance	policies	and	procedures	reflecting	this.

In establishing its governance policies and 
procedures, the SkyCity Board has adopted 
eleven governance parameters as the cornerstone 
principles of its corporate governance charter as set 
out in the company’s Board Charter (available in the 
Governance section of the company’s website at 
www.skycityentertainmentgroup.com).

As a New Zealand company listed on the 
New Zealand and Australian stock exchanges, 
these cornerstone principles, detailed below 
and	on	the	following	pages,	reflect	the	Listing	
Rules and Corporate Governance Code 
of NZX Limited (NZX), the Listing Rules of 
ASX Limited (ASX), the Corporate Governance 
Principles and Recommendations (Fourth Edition) 
of the ASX Corporate Governance Council, and 
the New Zealand Financial Markets Authority’s 
Corporate Governance Principles and Guidelines.

SkyCity is listed as a ‘Foreign Exempt Listing’ on 
the ASX. The ASX Foreign Exempt Listing category 
is based on a principle of substituted compliance 
recognising that, for secondary listings, the primary 
regulatory role and oversight rest with the home 
exchange and the supervisory regulator in that 
jurisdiction. As a company with ASX Foreign 
Exempt Listing status, SkyCity is not required to 
comply with ASX Listing Rule 4.10, which requires 
entities to include certain prescribed information in 
their annual reports, or the Corporate Governance 
Principles and Recommendations (Fourth Edition) 
of the ASX Corporate Governance Council. 
Notwithstanding, SkyCity has taken into account 
ASX Listing Rule 4.10 when preparing this annual 
report and considers its corporate governance 
practices and principles have substantially 
reflected	the	recommendations	set	by	the	ASX	
Corporate Governance Council, in addition to all 

the corporate governance principles set out in 
the NZX’s Corporate Governance Code, during the 
financial	year	ended	30	June	2020.	In	addition,	
as mentioned above, the cornerstone principles 
set out in SkyCity’s Board Charter (available in the 
Governance section of the company’s website at 
www.skycityentertainmentgroup.com) continue to 
reflect	the	principles	in	the	Corporate	Governance	
Principles and Recommendations (Fourth Edition) 
of the ASX Corporate Governance Council.

1.      Roles and Responsibilities of 
the Board and Management

SkyCity’s procedures are designed to:

• 

• 

• 

 enable the Board to provide strategic guidance 
for the company and effective oversight 
of management;

 clarify the respective roles and responsibilities of 
Board members and senior executives in order to 
facilitate Board and management accountability 
to both the company and its shareholders; and

 ensure a balance of authority so that no single 
individual has unfettered powers.

The Board Charter details the Board’s role 
and responsibilities. The Board establishes the 
company’s objectives, the major strategies 
for achieving those objectives and the overall 
policy framework within which the business 
of the company is conducted, and monitors 
management’s performance with respect to 
these matters.

The Board is also responsible for ensuring that the 
company’s assets are maintained under effective 
stewardship, that decision-making authorities 
within	the	organisation	are	clearly	defined,	that	
the letter and intent of all applicable company and 
casino laws and regulations are complied with, 
and that the company is well managed for the 
benefit	of	its	shareholders	and	other	stakeholders.

123

Specific	responsibilities	of	the	Board	include:

• 

• 

• 

• 

• 

• 

• 

• 

 oversight of the company, including its control 
and accountability procedures and systems;

 appointment, performance, and removal of the 
Chief	Executive	Officer;

	confirmation	of	the	appointment	and	removal	
of the senior executive group (being the direct 
reports	to	the	Chief	Executive	Officer);

 setting the remuneration of the Chief Executive 
Officer	and	approval	of	the	remuneration	of	the	
senior executive group;

 approval of the corporate strategy and 
objectives and oversight of the adequacy of the 
company’s resources required to achieve the 
strategic objectives;

 approval of, and monitoring of actual results 
against, the annual business plan and budget 
(including the capital expenditure plan);

	review	and	ratification	of	the	company’s	systems	
of risk management and internal compliance 
and control, codes of conduct and legal 
compliance; and

 approval and monitoring of the progress of 
capital expenditures, capital management 
initiatives, acquisitions and divestments.

The Board has responsibility for the affairs and 
activities of the company, which in practice is 
achieved through delegation to the Chief Executive 
Officer	and	others	(including	SkyCity	appointed	
directors on subsidiary company boards) who 
are charged with the day-to-day leadership and 
management of the company. The Board maintains 
a formal set of delegated authorities that details 
the extent to which employees can commit the 
company. These delegated authorities are approved 
by the Board and are subject to annual review by 
the Board.

The	Chief	Executive	Officer	also	has	the	
responsibility to manage and oversee the interfaces 
between the company and the public and to act as 
the principal representative of the company.

Each director and senior executive has a written 
agreement with the company setting out their 
terms of appointment and responsibilities.

2.     Structure the Board to  

Add Value

Board	effectiveness	requires	the	efficient	discharge	
of the duties imposed on the directors by law and 
the addition of value to the company.

To achieve this, the SkyCity Board is structured to:

• 

• 

• 

 have a sound understanding of, and competence 
to deal with, the current and emerging issues of 
the business;

 effectively review and challenge the performance 
of management and exercise independent 
judgement; and

 assist in the selection of candidates to stand for 
election by shareholders at annual meetings.

Board Composition and Skills Matrix

The Board ensures that it is of an effective 
composition and size to adequately discharge its 
responsibilities and duties and to add value to the 
company’s decision-making.

In order to meet these requirements, the 
Board membership comprises a range of skills 
and experience to ensure that it has a proper 
understanding of and competence to deal 
with the current and emerging issues of the 
business, to effectively review and challenge the 
performance of management, and to exercise 
independent judgement.

124

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•  occupational health and safety;

•  marketing;

•  digital capability and exposure;

•  sustainability; and

•  millennial understanding.

In June 2019, Board members completed a 
self-assessment survey to identify the Board’s 
overall competency in relation to the above areas 
of expertise and experience. The results of the 
survey are set out in the table below – where 
1 indicates lower competency and 5 indicates 
higher competency. Details of individual expertise 
and experience of the directors are set out on 
pages 53–55 of this annual report.

Where	there	is	an	identified	gap	in	expertise	and/or	
experience, the Board seeks to address that gap 
through learning and personal development, the 
use	of	independent	expert	advisors	in	specific	
areas of perceived need when necessary, or by the 
appointment of a director or directors with the 
relevant expertise and experience.

4.00

4.00

4.00

3.60 3.60

3.40

3.40

3.80

3.20 3.20

3.20

3.20

3.00

The areas of expertise and experience determined 
by the Board as being the key competencies 
required to meet these objectives were most 
recently agreed by the Board in May 2018 
and include:

• 

• 

• 

• 

 gaming industry experience and understanding; 

 understanding of Asia and Asian consumers;

local market knowledge of Auckland;

local market knowledge of Adelaide;

•  government relations;

•  public relations and communications;

• 

investment banking;

•  property and real estate acumen;

• 

 hospitality industry experience and 
understanding;

• 

law;

•  finance	and	accounting;

•  mathematical	fluency;

•  human resources;

Director Competencies

4.50

4.20

4.20

4.20

3.80

4.00

3.40

3.40

3.60

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3.50

3.00

2.50

2.00

1.50

1.00

0.50

0.00

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Corporate Governance Statement

125

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Appointment

The Board has established the Governance and 
Nominations Committee to:

• 

• 

• 

• 

• 

• 

• 

• 

 identify and recommend to the Board suitable 
persons for nomination as members of the Board 
and its committees (taking into account such 
factors	as	experience,	qualifications,	judgement,	
and the ability to work with other directors);

 annually review the overall composition and 
structure of the Board and its committee 
memberships and, if appropriate, the removal of 
a director from the Board and/or its committees;

 monitor the succession and rotation of Board 
and committee members;

 monitor the outside directorships and other 
business interests of directors with a view to 
ensuring	independence/no	conflicts	of	interest,	
and director capability and time availability to 
effectively undertake the requirements of their 
SkyCity Board and committee positions;

	monitor	related	parties,	conflicts	of	interest,	and	
independence issues;

 ensure that potential candidates understand 
the role of the Board and the time commitment 
involved when acting as a member of the Board;

 oversee the evaluation of the Board; and

 review the Board’s succession planning.

External consultants are engaged to access a wide 
base of potential candidates and to review the 
suitability of candidates for appointment.

The procedures for the appointment and removal 
of directors are prescribed in the company’s 
constitution, which, amongst other things, requires 
all	potential	directors	to	have	satisfied	the	extensive	
probity requirements of each jurisdiction in which 
the Group holds gaming licences.

Subject to satisfaction of the probity requirements, 
the	Board	may	appoint	directors	to	fill	casual	
vacancies that occur or to add persons to the 
Board up to the maximum number (currently 10) 
prescribed by the constitution. If the Board appoints 
a new director during the year, that person will 
stand for election by shareholders at the next 
annual meeting. Shareholders are provided with 
relevant information on any candidate standing for 
election in the company’s notice of meeting.

Directors are appointed under the company’s 
Terms of Appointment and Reference for 
Directors and Board Charter (both available in 
the Governance section of the company’s website 
at www.skycityentertainmentgroup.com) for a 
term of three years and subject to re-election 
by shareholders in accordance with the rotation 
requirements of NZX and ASX and as prescribed in 
the company’s constitution.

Director Independence

The Board Charter and the company’s constitution 
require that the Board contains a majority of 
its number who are independent directors. 
SkyCity also supports the separation of the role 
of	Board	chair	from	the	Chief	Executive	Officer	
position. The Board Charter requires the Board 
chair and (where appointed) deputy chair to be 
independent directors and prohibits the company’s 
Chief	Executive	Officer	from	filling	either	of	
these roles.

Directors are required to ensure all relationships 
and appointments bearing on their independence 
are disclosed to the Governance and Nominations 
Committee on a timely basis. In determining 
the independence of directors, the Board has 
adopted	the	definition	of	independence	set	
out in the NZX Main Board Listing Rules and 
has taken into account the independence 
guidelines as recommended in the ASX Corporate 
Governance Council’s Corporate Governance 
Principles and Recommendations (Fourth Edition) 
(ASX Independence Guidelines).

126

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At its June 2020 meeting, the Board reviewed the 
status of each director in accordance with the 
definition	of	independence	set	out	in	the	NZX	Main	
Board Listing Rules and taking into account the ASX 
Independence Guidelines and determined that all 
current non-executive directors were independent 
at the balance date having regard to the factors 
described in the NZX Corporate Governance Code 
and ASX Independence Guidelines that may impact 
director independence.

Access to Information and Advice

New directors participate in an individual induction 
programme, tailored to meet their particular 
information requirements.

Directors receive regular reports and comprehensive 
information on the company’s operations before 
each Board and committee meeting and have 
unrestricted access to any other information they 
require. Senior management is also available at and 
outside each meeting to address queries.

Directors are expected to maintain an up-to-date 
knowledge of the company’s business operations 
and of the industry sectors within which the 
company operates. Directors are provided with 
updates on industry developments and undertake 
training and regular visits to the company’s key 
operations. The Board also undertakes periodic 
educational trips (as a group and/or individually) to 
observe	and	receive	briefings	from	other	companies	
in the gaming and entertainment industries. 
The most recent group educational Board trip was 
to the United States and Canada in March 2019.

Directors are entitled to obtain independent 
professional advice (at the expense of the company) 
on any matter relating to their responsibilities 
as a director or with respect to any aspect of the 
company’s affairs, provided they have previously 
notified	the	Board	chair	of	their	intention	to	do	so.

Indemnities and Insurance

The company provides a deed of indemnity in 
favour of each director and member of senior 
management and provides professional indemnity 
insurance cover for directors and executives 
acting in good faith in the conduct of the 
company’s affairs.

Board Committees

The Board has four formally appointed 
standing committees – the Audit and Risk 
Committee, Governance and Nominations 
Committee, People and Culture Committee and 
Sustainability Committee.

The members of each of these committees are 
non-executive directors and the non-executive 
directors of the Board appoint the chair of 
each committee.

Each of these committees operates under a 
formal charter document as agreed by the Board. 
Each charter sets out the role and responsibilities 
of the relevant committee and is available in the 
Governance section of the company’s website at 
www.skycityentertainmentgroup.com. 

Each committee charter and the performance of 
each committee are subject to formal review by the 
Board on an annual basis.

From	time	to	time,	the	Board	creates	specific	
sub-committees to deal with a particular matter 
or matters and/or to have certain decision-making 
authority as the Board may elect to delegate to 
that sub-committee. As at 30 June 2020, the Board 
had established a sub-committee to oversee the 
New Zealand International Convention Centre 
and Horizon Hotel development and a separate 
sub-committee to oversee the SkyCity Adelaide 
expansion project.

Corporate Governance Statement

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Board and Committee Membership

The following table lists the members and chair of the SkyCity Board and each of its four formally appointed 
standing committees as at 30 June 2020 and as at the date of this annual report.

Biographical	details	of	individual	directors,	and	their	respective	qualifications	and	experience,	are	set	out	on	
pages 53–55 of this annual report.

BOARD

Chair

Rob Campbell

Deputy Chair

Bruce Carter

Members

Sue Suckling

Jennifer Owen

Murray Jordan 

Appointment to Office

25 June 2017

12 October 2010

9 May 2011

5 December 2016

5 December 2016

AUDIT AND RISK COMMITTEE

PEOPLE AND CULTURE COMMITTEE

Chair

Members

Bruce Carter

Rob Campbell

Jennifer Owen

Chair

Members

Murray Jordan

Rob Campbell

Jennifer Owen

SUSTAINABILITY COMMITTEE

GOVERNANCE AND NOMINATIONS COMMITTEE

Chair

Sue Suckling

Members

Rob Campbell

Bruce Carter

Chair

Members

Rob Campbell

Bruce Carter

Sue Suckling

Jennifer Owen

Murray Jordan

Board and Committee Meeting Attendance

The following table shows director attendance at Board meetings and committee member attendance at 
committee	meetings	(both	scheduled	and	unscheduled)	during	the	financial	year	ended	30	June	2020.

BOARD

AUDIT AND RISK

PEOPLE AND 
CULTURE

GOVERNANCE AND 
NOMINATIONS

SUSTAINABILITY

TOTAL NUMBER  
OF MEETINGS

Rob Campbell

Bruce Carter(2)

Sue Suckling

Jennifer Owen

Murray Jordan

Richard Didsbury(3)

20(1)

20

20

19

20

20

3

7

7

7

–

7

–

–

6

6

–

–

6

6

–

1

1

1

1

1

1

–

4

4

3

4

–

–

1

(1) The Board met weekly during the period from 17 March - 9 June 2020 in response to the COVID-19 pandemic. 

(2) Bruce Carter was appointed a member of the Sustainability Committee effective from 12 November 2019. 

(3) Richard Didsbury retired as a director effective from 11 November 2019.

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3.     Integrity and  

Ethical Behaviour

For SkyCity, it is important to be a good corporate 
citizen, whilst operating a sustainable and 
successful business model.

SkyCity expects its Board, management and 
employees to act in accordance with the company’s 
values, policies and legal obligations and actively 
promotes ethical and responsible behaviour and 
decision-making by:

• 

• 

 clarifying and promoting observance of its 
guiding values; and

 clarifying the standards of ethical behaviour 
required of company directors and key 
executives	(that	is,	officers	and	employees	who	
have	the	opportunity	to	materially	influence	the	
integrity, strategy and operations of the business 
and	its	financial	performance)	and	encouraging	
the observance of those standards.

Training and information on the company’s 
values, policies and legal obligations are provided 
to all employees on induction and periodically 
throughout their time at SkyCity.

Sustainability

To	help	the	company	define	its	responsibilities	and	
the effectiveness of its activities, SkyCity maintains 
operational supervision of its sustainability activities 
through management as well as governance-level 
oversight through the Board’s Sustainability 
Committee. This Committee directs the company’s 
commitment to care activities and is responsible 
for developing and maintaining SkyCity’s 
sustainability policies.

The Sustainability Committee focuses on the 
agreed pillars of the company’s sustainability 
strategy, which are described in further detail on 
pages 63–119 of this annual report together with 
details of SkyCity’s sustainability activities.

Code of Conduct

The Sustainability Committee is responsible for 
monitoring the organisational integrity of business 
operations to ensure the maintenance of a high 
standard of ethical behaviour. This includes 
ensuring that SkyCity operates in compliance 
with its Code of Conduct (available in the 
Governance section of the company’s website at 
www.skycityentertainmentgroup.com), which sets 
out the guiding principles of its relationships with 
stakeholder groups such as regulators, shareholders, 
suppliers, customers, community groups 
and employees.

Compliance with the Code of Conduct is monitored 
through	education	and	notification	by	individuals	
who become aware of any breach. In addition, all 
senior managers are required annually to provide 
a	confirmation	to	the	company	that	to	the	best	of	
their knowledge all business matters undertaken 
within their areas of responsibility have been 
conducted in accordance with the Code of Conduct. 
The	most	recent	annual	confirmations	were	
provided by senior managers in August 2020.

Trading in Securities

The company maintains a Securities 
Trading Policy (available in the Governance 
section of the company’s website at 
www.skycityentertainmentgroup.com) for directors 
and employees that sets out guidelines in respect of 
trading in, or giving recommendations concerning, 
the company’s securities, including derivatives of 
such listed securities.

Details of any securities trading by directors or 
executives who are subject to the company’s 
Securities	Trading	Policy	are	notified	to	the	Board.

In	addition,	directors	and	officers	of	the	company	
must comply with the disclosure obligations 
under subpart 6 of the New Zealand Financial 
Markets Conduct Act 2013 and the NZX Main 
Board Listing Rules and formally disclose their 
SkyCity shareholdings and other securities 
holdings to the NZX and, consequently, ASX within 
prescribed timeframes.

Corporate Governance Statement

129

 
Conflicts of Interest

SkyCity expects its directors and employees to 
avoid	conflicts	of	interest	in	their	decisions	and	to	
avoid any direct or indirect interest, investment, 
association, or relationship which is likely to, 
or appears to, interfere with the exercise of their 
independent judgement.

Where	conflicts	of	interest	may	arise	(or	where	
potential	conflicts	of	interest	may	arise),	
directors must formally advise the company or, 
in the case of an employee, their manager about 
any	matter	relating	to	that	conflict	(or	potential	
conflict)	of	interest.

Gaming Prohibition 

Directors and employees are not permitted to 
participate in any gaming or wagering activity at 
any SkyCity land-based property.

4.     Safeguard the Integrity of 

the Company’s Financial 
Reporting

The Board is responsible for ensuring that effective 
policies and procedures are in place to provide 
confidence	in	the	integrity	of	the	company’s	
financial	reporting.

The Audit and Risk Committee has responsibility 
for oversight of the quality, reliability, and 
accuracy of the company’s internal and external 
financial	statements,	the	quality	of	the	company’s	
external result presentations, its internal control 
environment and risk management programmes, 
and for its relationships with its internal and 
external auditors.

The Audit and Risk Committee and the Board 
undertake	sufficient	inquiry	of	the	company’s	
management and the company’s internal and 
external auditors in order to enable them to be 
satisfied	as	to	the	validity	and	accuracy	of	the	
company’s	financial	reporting.	The	Chief	Executive	
Officer	and	the	Chief	Financial	Officer	are	required	
to	confirm	in	writing	that	the	annual	and	interim	
financial	statements	present	a	true	and	fair	
view	of	the	company’s	financial	condition	and	
results of operations, and comply with relevant 
accounting standards.

The Audit and Risk Committee oversees the 
independence of the company’s internal and 
external auditors and monitors the scope and 
quantum of work undertaken and fees paid to 
the auditors for non-audit services.

The Committee has adopted an External Audit 
Independence Policy that sets out the framework 
for assessing and maintaining audit independence. 
The Committee has formally reviewed the 
independence status of PricewaterhouseCoopers 
and	is	satisfied	that	its	objectivity	and	
independence is not compromised as a 
consequence of non-audit work undertaken for 
the company.

PricewaterhouseCoopers	has	confirmed	to	the	
Committee that it is not aware of any matters that 
could affect its independence in performing its 
duties as auditor of the company.

Fees paid to PricewaterhouseCoopers during the 
financial	year	ended	30	June	2020	are	set	out	in	
note	7	to	the	financial	statements.	Fees	for	audit	
and	other	assurance	work	for	the	financial	year	
ended 30 June 2020 represented 80% of total 
PricewaterhouseCoopers fees.

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5.     Timely and  

Balanced Disclosure

The Board is committed to ensuring timely 
and balanced disclosure of all material matters 
concerning the company to ensure compliance 
with the letter and intent of the NZX and 
ASX Listing Rules such that:

• 

• 

 all investors have equal and timely access to 
material information concerning the company, 
including	its	financial	situation,	performance,	
ownership and governance; and

 company announcements are factual 
and comprehensive. 

SkyCity believes high standards of reporting and 
disclosure are essential for proper accountability 
between SkyCity and its investors, employees 
and stakeholders.

The company is committed to promoting investor 
confidence	by	providing	timely	and	balanced	
disclosure of all material matters relating to SkyCity 
and its subsidiaries (SkyCity Group). The company 
maintains a Market Disclosure Policy (available in 
the Governance section of the company’s website at 
www.skycityentertainmentgroup.com) for directors 
and employees that sets out guidelines in respect of 
the company’s continuous disclosure obligations.

The Policy is designed to ensure that SkyCity:

• 

• 

• 

• 

	satisfies	the	requirements	of	the	New	Zealand	
Financial Markets Conduct Act 2013, Australian 
Corporations Act 2001, NZX Main Board Listing 
Rules and ASX Listing Rules;

 meets its disclosure obligations in a way that 
allows all interested parties equal opportunity to 
access information;

 meets stakeholders’ expectations for equal, 
timely, balanced and meaningful disclosure; and

 provides guidance on the processes to 
ensure compliance.

The company is also committed to presenting its 
financial	and	key	operational	performance	results	
in a clear, effective, balanced and timely manner 
to the stock exchanges on which the company’s 
securities are listed, and to its shareholders, 
analysts and other market commentators, and 
ensures that such information is available on the 
company’s website.

The company’s annual report (including this 
annual report) is prepared by the General Counsel 
for the SkyCity Entertainment Group with input 
from	the	Chief	Executive	Officer	and	other	senior	
management who bear responsibility for the topics 
covered in the annual report with a view to ensuring 
the contents are materially accurate, balanced 
and	provide	investors	sufficient	information	about	
SkyCity and its performance over the relevant 
financial	year.	The	Board	also	contributes	to	and	
approves the contents of the annual report.  

Jo Wong, General Counsel, is Company Secretary 
and	the	Disclosure	Officer	for	SkyCity	Entertainment	
Group Limited and is responsible for bringing to 
the attention of the Board any matter relevant to 
the company’s disclosure obligations. The Company 
Secretary is also accountable directly to the Board, 
through the chair of the Board, on all matters to do 
with the proper functioning of the Board.

6.     Respect and Facilitate the 
Rights of Shareholders

The company’s shareholder communications 
strategy is designed to facilitate the effective 
exercise of shareholder rights by:

• 

• 

• 

 communicating effectively with shareholders;

 providing shareholders with ready access to 
balanced and understandable information about 
the company and corporate proposals; and

 facilitating participation by shareholders in 
general meetings of the company.

Corporate Governance Statement

131

 
The company achieves this by:

• 

• 

• 

• 

• 

• 

 ensuring that information about the company 
(including its corporate governance framework, 
media releases, current and past annual 
reports, dividend histories and notices of 
meeting) is available to all shareholders 
in the Investor Centre and Governance 
sections of the company’s website at 
www.skycityentertainmentgroup.com;

 posting stock exchange announcements in the 
Investor Centre section of the company’s website 
promptly after they have been disclosed to 
the market;

 giving shareholders the option to 
receive communications from, and send 
communications to, the company and its security 
registry, Computershare, electronically;

 engaging in a programme of regular interactions 
with institutional investors, shareholder 
associations and proxy advisers;

 promoting two-way interaction with 
shareholders, by encouraging shareholders to 
attend general meetings of the company;

 making appropriate time available at such 
meetings for shareholders to ask questions of 
directors and management. Each year, in the 
company’s notice of meeting, shareholders are 
invited to submit questions to the company prior 
to the annual meeting to enable the company 
to aggregate the main themes of the questions 
asked and respond to them at the annual 
meeting. Representatives of the company’s 
external auditors are also invited to attend 
the company’s annual meeting to answer any 
shareholder questions concerning their audit 
and external audit report; and

• 

 ensuring that continuous disclosure obligations 
are understood and complied with throughout 
the SkyCity Group.

7.     Recognise and Manage Risk

The company maintains a risk management 
framework	for	the	identification,	assessment,	
monitoring and management of risk to the 
company’s business.

SkyCity maintains an independent, centrally 
managed Group Risk function which evaluates 
and reports on risks and controls across the Group. 
Management is required to report to the Audit and 
Risk Committee and Board on the effectiveness of 
the company’s management of its material business 
risks at least annually.

The Audit and Risk Committee approves the 
assurance plan, with results and performance 
of the organisation’s risk and controls regularly 
reviewed by both the Committee and the external 
auditors.	The	Chief	Executive	Officer	and	the	
Chief	Financial	Officer	are	required	to	confirm	in	
writing to the Audit and Risk Committee at least 
annually that the statement in respect of the 
integrity	of	the	company’s	financial	statements	
referred to above is founded on a sound system 
of risk management and internal control which 
aligns to the policies of the Board, and that the 
company’s risk management and internal control 
systems	are	operating	efficiently	and	effectively	in	
all	material	respects.	The	most	recent	confirmations	
were	provided	by	the	Chief	Executive	Officer	and	
Chief	Financial	Officer	in	September	2020.

The company maintains business continuity, 
material damage and liability insurance cover to 
ensure that the earnings of the business are well 
protected from adverse circumstances. 

SkyCity’s ability to create and preserve value for its 
shareholders requires the successful execution of 
its	business	strategy.	Risks	influencing	its	ability	to	
do this, including SkyCity’s material exposure to 
economic, environmental and social sustainability 
risks, if any, and how it manages or intends to 
manage those risks, are outlined on pages 45–51 of 
this annual report.

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8.    Performance Evaluation

Evaluation of the Board and its Committees

The Board and committee charters require an 
evaluation of the Board’s and its committees’ 
performance on an annual basis. The Governance 
and Nominations Committee determines and 
oversees the process for evaluation, which includes 
assessment of the role and responsibilities, 
performance, composition, structure, training 
and membership requirements of the Board and 
its committees.

The annual evaluation of the Board’s and its 
committees’ performance is generally carried 
out in the form of a self-evaluation questionnaire 
completed by each of the directors and select 
management. From time to time, an independently 
facilitated evaluation process may be carried out, in 
addition to or in substitution of the self-evaluation 
process, for the purpose of evaluating the 
performance of the Board and its committees.

In June 2019, the Board agreed to participate in 
an independently facilitated evaluation process by 
a	specialist	facilitator	with	significant	experience	
in board evaluations. As part of the evaluation 
process, the facilitator held structured interviews 
on a one-on-one basis with each director and 
relevant senior managers and attended the Board’s 
October 2019 meeting to conduct a structured 
assessment of Board dynamics, contribution, and 
effectiveness. The facilitator’s insights on Board and 
individual director strengths and opportunities for 
enhanced performance and development were 
then discussed at the Board’s December 2019 
meeting with the facilitator in attendance. 

Evaluation of Senior Management

The Board undertakes the performance review 
of	the	Chief	Executive	Officer	and	reviews	the	
performance outcomes of those reporting directly 
to that position in accordance with the company’s 
performance review procedures.

In	the	case	of	the	Chief	Executive	Officer,	the	review	
generally involves a formal response/feedback 
process at both the half year and full year. In the 
case of each senior executive, the review involves 
a formal response/feedback process between the 
Chief	Executive	Officer	and	each	senior	executive.

9.     Remunerate Fairly  
and Responsibly

The guiding principles that underpin SkyCity’s 
remuneration policies are to:

• 

• 

• 

• 

• 

 be market competitive at all levels to ensure 
the company can attract and retain the best 
available talent;

 be performance-oriented so that remuneration 
practices recognise and reward high levels of 
performance and to avoid an entitlement culture;

	provide	a	significant	at-risk	component	of	total	
remuneration which drives performance to 
achieve company goals and strategy;

 manage remuneration within levels of cost 
efficiency	and	affordability;	and

 align remuneration for senior managers with the 
interests of shareholders.

SkyCity’s remuneration strategy and policies are 
based on a “pay for performance” philosophy. 
The People and Culture Committee has reviewed 
the structure of SkyCity’s incentive schemes 
to ensure they are competitive and effective 
to enable the company to attract and retain 
the leadership and talent required to drive 
business	strategy	and	financial	performance	in	
the interests of shareholders. Any subsequent 
change to the company’s remuneration strategy 
and/or	policies	will	continue	to	reflect	SkyCity’s	
“pay for performance” philosophy and drive 
shareholder value.

Corporate Governance Statement

133

 
Remuneration Report

As Chair of the People and Culture Committee 
of the Board, I am pleased to present our 
remuneration	report	for	the	financial	year	ended	
30 June 2020.

This remuneration report outlines SkyCity’s 
remuneration frameworks and plans, including 
detailed information on group executives and 
non-executive director remuneration and outcomes 
for	the	financial	year	ended	30	June	2020.

In light of the economic impact of the COVID-19 
pandemic, group executives’ salaries will be 
frozen	for	the	financial	year	ending	30	June	2021.	
In addition, the company will not be seeking 
shareholder approval to increase the non-executive 
director fee pool at the 2020 annual meeting on 
16 October 2020 (noting the non-executive director 
fee pool was last increased by shareholders at the 
2018 annual meeting and, prior to that, at the 2014 
annual meeting). 

Despite the challenges in FY20, SkyCity continues 
to make great progress across its diversity and 
inclusion programme. The gender pay gap for the 
New Zealand business reduced to 7.5% from 8.2%, 
in part as a result of our targeted wage programme 
‘$20 by 2020’, and SkyCity’s gender balance has 
remained consistent across the top four levels of 
the organisation with 49% being female. SkyCity 
continues to make investment in building the 
capability of all leaders in understanding and 
leveraging diversity of thought through our Diversity 
and Inclusion Leadership Conference, the SkyCity 
Inclusion Council and the SkyCity Emerging 
Leaders Programme.  

As	the	financial	gateway	for	the	SkyCity	
Performance Incentive Plan and the SkyCity Short 
Term Incentive Plan was not met this year, and 
taking into account a number of factors that have 
contributed	to	a	very	difficult	year,	no	awards	were	
made	under	either	plan	in	relation	to	the	financial	
year ended 30 June 2020. 

134

The format of this remuneration report differs 
from previous years. Details of the various 
employee incentive plans are now available 
in the Remuneration Policy Statement in the 
Governance section of the company’s website 
at www.skycityentertainmentgroup.com or 
can be obtained by contacting the Company 
Secretary. In addition, and with the aim of 
greater transparency and disclosure, the Board 
has elected to provide details regarding total 
remuneration	paid	to	the	Chief	Operating	Officer	
and	Chief	Financial	Officer.

I	hope	you	find	the	new	format	of	our	remuneration	
report useful and, as always, I welcome 
your feedback.

Murray Jordan 
Chair 
People and Culture Committee

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Non-Executive Directors Fees

This section details the fees paid to non-executive directors.

The company’s Policy on Non-Executive Director Remuneration (available in the Governance section of the 
company’s website at www.skycityentertainmentgroup.com or by contacting the Company Secretary) sets 
out	a	framework	for	SkyCity	to	attract	and	retain	qualified,	highly	capable	directors	from	a	pan-Australasian	
talent pool for the purpose of driving value and maintaining the highest standards of corporate governance 
on behalf of shareholders.

In addition to directors’ fees, non-executive directors may also receive remuneration for additional services 
provided to the company outside of their capacities as directors of the company at the discretion of the 
Board and subject to the maximum remuneration amount which has been approved by the shareholders 
of the company. Shareholders at the annual meeting determine the total remuneration available to the 
company’s non-executive directors.

At the 2018 annual meeting, shareholders approved, effective from 1 July 2018, a total remuneration amount 
for non-executive directors of $1,440,000 per annum (plus GST, if any).

The following table outlines the approved non-executive directors’ fees (exclusive of GST, if any) for the Board 
and its committees as at 30 June 2020:

Board

POSITION

Chair

Deputy Chair

Non-Executive Director

Audit and Risk Committee

Chair

Member

People and Culture Committee

Chair

Member

Sustainability Committee

Chair

Member

FEES (PER FINANCIAL YEAR)

$280,000

$160,000

$128,500

$35,000

$15,000

$35,000

$15,000

$35,000

$15,000

All non-executive directors are members of the Governance and Nominations Committee and receive no 
additional fees for this committee.

The Board chair does not receive separate fees for the Board committees that he sits on.

Remuneration Report

135

 
Non-Executive Director Fees for the Year Ended 30 June 2020

Remuneration	paid	to,	and	other	benefits	received	by,	non-executive	directors	for	services	in	their	capacity	
as	directors	of	the	company	during	the	financial	year	ended	30	June	2020	are	as	listed	below:

Rob Campbell

2020 

2019

Bruce Carter

2020 

2019

Sue Suckling

2020 

2019

Jennifer Owen

2020 

2019

Murray Jordan

2020 

2019

Richard Didsbury(3) 

2020 

2019

BOARD AND 
COMMITTEE FEES

OTHER

(1)
$245,000.00 

$280,000.00

(1)
$178,333.40 

$195,000.00

(1)
$143,062.50 

$163,500.00

$3,429.70(2) 
$2,586.37(2)

(1)
$138,687.50 

$153,983.87

$14,850.00(4)

(1)
$143,062.50 

$163,500.00

$4,050.00(5) 
$11,700.00(6)

$51,819.45 

$143,600.00

$16,800(7)

ThefiguresshownaregrossamountsandexcludeGSTwhereapplicable.

(1)Non-executivedirectorselectedtowaive50%oftheirBoardandcommitteefeesforthefinalquarterofthefinancialyearended

30June2020.

(2)BeingpremiumspaidtoSkyCity’shealthinsuranceproviderduringtheperiodfortherelevantdirector,whoreceivedthebenefitofahealth

insuranceplanthatSkyCityofferstoallofitsemployees(eitheratnocostoratadiscountedrate).

(3)RichardDidsburyretiredasadirectoreffectivefrom11November2019.

(4)BeingfeespayableforconsultancyservicesprovidedbyJenniferOweninrelationtotheSkyCityAdelaideexpansionproject,whichwere

providedasadditionalservicesoutsideofhercapacityasadirectorofthecompany.ThisincludesfeesforconsultancyservicesprovidedinFY19

butpaidinFY20.

(5)BeingfeespayableforconsultancyservicesprovidedbyMurrayJordaninrelationtotheNewZealandInternationalConventionCentre

development,whichwereprovidedasadditionalservicesoutsideofhiscapacityasadirectorofthecompany.

(6)BeingfeespayableforconsultancyservicesprovidedbyMurrayJordaninrelationtotheNewZealandInternationalConventionCentre

developmentandtheSkyCityAdelaideexpansionproject,whichwereprovidedasadditionalservicesoutsideofhiscapacityasadirectorof

thecompany.

(7)BeingfeespayableforconsultancyservicesprovidedbyRichardDidsburyinrelationtotheNewZealandInternationalConventionCentre

development,whichwereprovidedasadditionalservicesoutsideofhiscapacityasadirectorofthecompany.

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In addition to remuneration paid for services in 
their capacity as directors of the company, SkyCity 
meets the expenses incurred by directors in relation 
to company matters, which are incidental to the 
performance of their duties, including travel.

Board believes this approach more appropriately 
describes executive pay and performance. 
Accordingly, the following disclosures include the 
STI and LTI components earned by group executives 
in	respect	of	the	financial	year	ended	30	June	2020.	

Share Ownership in SkyCity

Fixed Remuneration

To further align non-executive directors’ interests 
with those of shareholders, each non-executive 
director is encouraged, over a period of two years 
from appointment, to build up and retain shares 
in the company (purchased on market by each 
non-executive director) equivalent to at least one 
year of their base non-executive director fees. 
Following this initial two-year period, non-executive 
directors are then encouraged to acquire 15% of 
their base director fees per year.

Remuneration of Employees

This section details the company’s approach 
to remuneration frameworks, outcomes and 
performance	of	SkyCity’s	Chief	Executive	Officer,	
other group executives and employees for the 
financial	year	ended	30	June	2020.

Chief Executive Officer and Other  
Group Executives

Remuneration components are offered in 
the context of a total remuneration package, 
measured on a 'total cost to the company' basis. 
The remuneration arrangements for each group 
executive	comprise	both	fixed	and	variable	
remuneration	where	the	fixed	portion	comprises	
a base salary, a KiwiSaver/superannuation 
contribution	and	a	limited	number	of	other	benefits	
and the variable portion comprises both short term 
incentive at-risk remuneration (STI) and long term 
incentive at-risk remuneration (LTI).

The Board determines appropriate levels 
of	fixed	remuneration	taking	into	account	
recommendations from the People and Culture 
Committee. The STI component is based on 
performance	against	both	key	financial	and	
non-financial	measures	and	all	STI	bonuses	are	at	
the ultimate discretion of the Board.

The disclosures on the following pages of this 
annual	report	reflect	the	total	rewards	earned	by,	
although not necessarily paid to, group executives 
for	the	financial	year	ended	30	June	2020	as	the	

The	company	endeavours	to	set	fixed	remuneration	
at levels that are relative to similar positions in the 
broader	Australasian	market	and,	for	casino-specific	
positions, account is taken of salaries within 
the sector.

Fixed remuneration is reviewed annually for each 
group executive and, when appropriate, the People 
and Culture Committee approves remuneration 
increases for group executives.

Short Term Incentive Remuneration

To drive outstanding company and individual 
performance, SkyCity introduced the Performance 
Incentive	Plan	(PIP)	for	the	Chief	Executive	Officer,	
other group executives and senior managers in 2018.

The PIP:

• 

• 

 recognises and rewards short and longer 
term performance by providing participants 
an opportunity to be further aligned with 
shareholders’ interests by earning, subject to the 
company	achieving	its	financial	performance	
gateway, an incentive award which is delivered in 
cash and deferred equity awards (in the form of 
restricted share rights in the company); and

 provides participants the opportunity to earn 
a cash payment under a STI scheme and 
acquire restricted share rights under a deferred 
STI scheme.

STI Scheme Component of PIP

STI awards will be delivered in cash at the end of 
the	financial	year	following	the	completion	of	the	
external audit of the company’s year-end results, 
where the maximum award under the STI is 150% 
of the target award.

Deferred STI Component of PIP

The deferred STI scheme under the PIP 
offers participants, subject to the relevant STI 
performance conditions being met, the opportunity 
to acquire restricted share rights of an amount 

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137

 
equivalent to between 10% and 50% of their base 
salary at no cost. Restricted share rights (if any) 
issued to a participant on a STI cash payment date 
(Declaration Date) will only vest if that participant 
remains an employee up to and until:

• 

• 

	the	first	anniversary	of	the	Declaration	Date	in	
respect of 50% of the restricted share rights; and

 the second anniversary of the Declaration Date 
in respect of the remaining 50% of the restricted 
share rights.

they have been employed by SkyCity for at least 
three years as at the date of cessation of his/her 
employment, then he/she will continue to be 
eligible to have shares transferred to him/her on 
the	first	and	second	anniversaries	(as	applicable)	
of the Declaration Date as if their employment 
had not ceased, at the discretion of the Board. 
As a rule, a group executive will not be eligible to 
the extent they are terminated for cause, breach 
the terms of their employment agreement or 
for underperformance.

However, if a participant’s deferred STI entitlement 
in	any	financial	year	is	to	restricted	share	rights	
having a value of $10,000 or less (calculated using 
the volume-weighted average sale price of SkyCity 
shares used to determine the number of restricted 
share rights to be issued to the participant), the 
restricted share rights will not be split out equally 
into two separate tranches, but will instead 
comprise one tranche and (subject to the vesting 
criteria	being	satisfied)	vest	to	the	participant	on	
the	first	anniversary	of	the	Declaration	Date.	

Upon vesting, a participant will be allocated one 
ordinary share in the company for each restricted 
share right that vests as soon as practicable after the 
relevant anniversary of the Declaration Date. Subject 
to complying with the Company’s Securities Trading 
Policy and Code of Business Practice, participants 
are free to sell, transfer or otherwise deal with 
shares issued to them under the PIP (subject to 
minimum shareholding requirements for the Chief 
Executive	Officer	and	other	group	executives).

The intention of the deferred STI component 
under the PIP is to act both as a retention and an 
engagement tool. The maximum award under the 
deferred STI scheme is 150% of the target award. 

Any unvested restricted share rights will be forfeited 
if a participant ceases to be employed by SkyCity (or 
a company in the SkyCity Group) before the relevant 
Declaration Date, although the Board has discretion 
to determine otherwise such as where a participant 
ceases to be an employee due to injury, permanent 
disability, ill health or redundancy or dies. In the 
case of selective group executives however, if he/she 
ceases employment for any reason (other than as 
a result of the termination of their employment by 
SkyCity for cause, including for serious misconduct) 
prior to vesting of any restricted share rights, and 

Participants do not have the right to receive any 
dividends in respect of restricted share rights. 
However, if any restricted share rights vest and 
shares are issued or transferred to a participant, 
then that participant may receive (at the Board’s 
sole discretion) a cash payment equivalent to the 
cash dividends declared and paid by the company 
in respect of SkyCity shares from the date of issue 
of such restricted share rights to the date such 
shares are issued or transferred to that participant. 
The cash payment will not include any imputation 
credits,	franking	credits	or	similar	benefits	in	respect	
of such dividends. 

In the event that a genuine error is made by, or on 
behalf of, the Board or the company in determining 
any entitlement under the PIP, including where the 
company’s	financial	statements	are	subsequently	
required to be restated, the Board may seek to 
recover	from	a	participant	the	value	of	any	benefits	
erroneously awarded to a participant under the PIP.

Restricted share rights issued under the PIP may 
not be transferred, assigned or disposed of and 
participants may not create any interest in favour 
of any third party over the restricted share rights 
(except with Board approval).

For	the	financial	year	ended	30	June	2020,	no	cash	
or restricted share rights will be granted under the 
PIP	as	the	financial	gateway	was	not	achieved.	

For	the	financial	year	ending	30	June	2021,	
424 employees will be invited in October 2020 to 
participate in the PIP for the opportunity to earn a 
cash payment under the STI scheme – 94 of whom 
also have the opportunity to acquire restricted share  
rights under the deferred STI scheme.

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Long Term Incentive Remuneration

Two	LTI	plans	were	in	operation	during	the	financial	
year ended 30 June 2020 for the company’s most 
senior employees, including the group executives. 
These plans were the SkyCity Senior Executive 
Long Term Incentive Scheme and the 2018 SkyCity 
Executive Long Term Incentive Plan. Copies of the 
plan documents and rules are available on the 
Governance section of the company’s website at 
www.skycityentertainmentgroup.com. 

In	the	financial	year	ended	30	June	2020,	grants	
were	made	to	the	Chief	Executive	Officer	and	other	
group executives under the 2018 SkyCity Executive 
Long Term Incentive Plan.

To further align the group executives’ interests 
with those of shareholders, each group executive is 
encouraged,	over	a	period	of	five	years,	to	build	up	
and retain shares in the company (acquired under 
the PIP and/or 2018 SkyCity Executive Long Term 
Incentive Plan) equivalent to at least one year of 
their base salary.

2018 SkyCity Executive Long Term Incentive Plan

The 2018 SkyCity Executive Long Term Incentive 
Plan	provides	participants	with	financial	assistance	
by way of an interest-free loan by a subsidiary of 
the company to acquire shares in the company. 
A trustee holds legal title to the relevant shares on 
behalf of those participants for a restrictive period 
of three years until the following performance 
hurdles are tested:

• 

• 

• 

 50% of the shares are allocated to an absolute 
total shareholder return (TSR) tranche which 
includes a cost of equity premium;

 the remaining 50% of the shares are allocated 
equally to each of an NZX comparator group 
tranche, an ASX comparator group tranche and a 
competitor comparator group tranche; and

 performance is assessed three years after the 
issue of the shares, with no retesting dates in the 
event	the	performance	hurdles	are	not	satisfied	
as at that date. 

In order to determine whether any shares will vest 
in a participant following the three-year restrictive 
period for those shares, each tranche is measured 
against the performance hurdle for that tranche 
on the performance testing date for those shares, 
where the performance hurdle for each of the 
tranches is:

• 

• 

• 

• 

 for the absolute TSR tranche, a comparison of 
SkyCity’s TSR over the restrictive period against 
the cost of equity for the SkyCity Group over the 
restrictive period as determined by the Board;

 for the NZX comparator group tranche, a 
comparison of SkyCity’s TSR over the restrictive 
period against the TSR of each of the constituent 
entities of the NZX 50 index (as at the grant date, 
other than SkyCity) over the same period;

 for the ASX comparator group tranche, a 
comparison of SkyCity’s TSR over the restrictive 
period against the TSR of each of the constituent 
entities of the ASX 200 index (as at the grant 
date, other than SkyCity) over the same period; 
and

 for the competitor comparator group tranche, a 
comparison of SkyCity’s TSR over the restrictive 
period against the TSR of each of Crown Resorts 
Limited and The Star Entertainment Group 
Limited over the same period.

As at 30 June 2020, a total of 918,673 shares were 
issued under the 2018 SkyCity Executive Long 
Term Incentive Plan and held by the Public Trust 
on behalf of eight participants. The shares vest in a 
participant only when performance hurdles set by 
the Board of directors are met.

The maximum award under the 2018 SkyCity 
Executive Long Term Incentive Plan is 100% of the 
relevant grant allocation.

The transfer of shares to participants at the end 
of the three-year restrictive period is dependent 
on satisfaction of the performance conditions 
and continued employment with SkyCity. If a 
participant resigns or is dismissed for misconduct or 
poor performance before the end of the restrictive 

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139

 
period, any unvested shares will be forfeited, unless 
SkyCity terminates the employment of a group 
executive without cause, a group executive ceases 
employment as a result of a material change to the 
terms and conditions of his/her employment which 
results in a diminution of that group executive’s 
role, status and responsibility in the period of 
12 months immediately preceding a performance 
testing date or a group executive dies or ceases 
to be an employee due to medical incapacity or 
permanent disability.

However, to support long term decision-making, 
execution of strategy and to encourage strong 
succession	planning	by	the	Chief	Executive	Officer,	
the	Chief	Executive	Officer	will	continue	to	be	
eligible to have shares transferred to him, at the 
Board’s discretion, if he ceases employment with 
SkyCity for any reason (other than as a result of 
the termination of employment by SkyCity for 
cause, including for serious misconduct) during the 
restrictive period and the performance conditions 
are	satisfied	–	in	this	situation,	the	performance	
conditions will be tested on the performance 
testing date as if his employment had not ceased. 

In the event that a genuine error is made by, 
or on behalf of, the Board or the company in 
determining a participant’s entitlement under the 
2018 SkyCity Executive Long Term Incentive Plan, 
including where the company’s or a third party’s 
financial	statements	are	subsequently	required	to	
be restated, the Board may seek to recover from 
a participant the value of any shares erroneously 
determined to have vested to that participant.

Until the restrictive period for the relevant shares 
has ended and the relevant loan on those shares 
is repaid, a participant may not sell those shares or 
use them as security for another loan.

From time to time as directed by SkyCity, the Public 
Trust acquires shares in the company on-market 
for the purposes of the company’s long term 
incentive employee plans, including the SkyCity 
Senior Executive Long Term Incentive Plan and the 
2018 SkyCity Executive Long Term Incentive Plan. 
As at 30 June 2020, the Public Trust held a total of 
5,155,841 shares – 2,149,556 of which were allocated 
and held on behalf of eligible participants and 
3,006,285 of which were unallocated and held on 
behalf of future participants.

Fixed Remuneration of Salaried Employees

All salaried roles within SkyCity are sized using a 
recognised methodology to measure the impact, 
accountability and complexity of each role as it 
contributes to the organisation. Remuneration 
data is obtained from several sources to determine 
remuneration ranges by job band or level to ensure 
competitiveness at both base salary and total 
remuneration levels.

Individual remuneration is set within the 
appropriate range considering such matters as 
individual performance, scarcity/availability of 
resource/skill,	internal	relativities	and	specific	
business needs. This process ensures internal equity 
between roles and allows comparison with the 
overall market. Remuneration ranges are reviewed 
annually	to	reflect	market	movements.

Chief Executive Officer's Remuneration

Graeme Stephens’ employment agreement 
(a copy of which is available in the Governance 
section of the company’s website at 
www.skycityentertainmentgroup.com) is dated 
4	November	2016	and	reflects	standard	conditions	
that are appropriate for a senior executive of a listed 
Australasian company. Subsequent amendments 
are also available online.

Mr Stephens’ employment agreement may be 
terminated by:

• 

• 

• 

 either Mr Stephens or the company by giving 
six months' notice in writing;

 the company without notice in the case of 
serious misconduct, serious breach (including 
substantial non-performance) or other cause 
justifying summary dismissal; or

 the company immediately if the SkyCity Board 
forms the view that substantial incompatibility 
and/or irreconcilable differences have developed 
with Mr Stephens or the Board otherwise wishes 
to terminate his employment when he is not 
at fault (including a redundancy situation or 
medical incapacity).

All entitlements payable to Mr Stephens on 
termination of his employment are outlined in his 
employment agreement.

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The	total	remuneration	earned	by	Mr	Stephens	for	duties	relating	to	the	Chief	Executive	Officer	position	for	
the	financial	years	ended	30	June	2018,	30	June	2019	and	30	June	2020	is	outlined	in	the	following	table:

FIXED ANNUAL REMUNERATION

PIP OUTCOME

SALARY  
AND 
ANNUAL 
LEAVE 

SACRIFICE(1) KIWISAVER

BASE  
SALARY

OTHER 
BENEFITS

SUBTOTAL

CASH STI DEFERRED STI

LTI GRANT

SUBTOTAL 

TOTAL 
REMUNERATION

2020

$1,519,673

$151,967

$42,363 $10,592 $1,420,661

$0

$0

$1,063,771(2)

$1,063,771

$2,484,432

2019

$1,489,875

$0

$44,374

$4,433 $1,538,682

$595,950 $744,938(3)

$1,042,912(4)

$2,383,800

$3,922,482

2018 $1,450,000

$0 $43,500

$5,302 $1,498,802

$0 $1,015,000(5)

$1,250,000(6)

$2,265,000

$3,763,802

(1)ThesefundsweresacrificedtotheSkyCityEmployeeHardshipFundasdetailedonpage83ofthisannualreport.

(2)Calculatedonthebasisof273,112SkyCitysharesallocatedtoMrStephensunderthe2018SkyCityExecutiveLongTermIncentivePlanin

August2019.

(3)Calculatedonthebasisof195,872restrictedsharerightsgrantedtoMrStephensunderthePIPinAugust2019.Therestrictedsharerightswill

vestintwotranches,withthefirsttranchevestinginSeptember2020andthesecondtranchevestinginSeptember2021.

(4)Calculatedonthebasisof246,726SkyCitysharesallocatedtoMrStephensunderthe2018SkyCityExecutiveLongTermIncentivePlanin

August2018.

(5)Calculatedonthebasisof251,238restrictedsharerightsgrantedtoMrStephensundertheRestrictedShareRightsPlaninSeptember2018,

whichvestedinJuly2020.

(6)Calculatedonthebasisof320,883SkyCitysharesallocatedtoMrStephensundertheSkyCitySeniorExecutiveLongTermIncentivePlanin

August2017.

Equity Based Incentives Vested in FY20

None	of	Mr	Stephens’	equity-based	incentives	vested	in	the	financial	year	ended	30	June	2020.	

251,238 SkyCity shares were issued to Mr Stephens on 1 July 2020 pursuant to the terms of the Restricted 
Share Rights Plan.

The	first	testing	date	relating	to	shares	allocated	to	Mr	Stephens	under	the	Senior	Executive	Long	Term	
Incentive Scheme on 23 August 2017 was on 23 August 2020, with no shares vesting to Mr Stephens.

The graph below shows the mix of remuneration that was earned by Mr Stephens for his performance 
over	the	financial	year	ended	30	June	2020,	alongside	graphs	illustrating	the	target	and	maximum	
remuneration mixes:

41%

FY20  
Actual

59%

27%

38%

FY20  
Target

23%

FY20  
Maximum

33%

BaseSalary(excludes 
thevalueofKiwiSaver 
andotherbenefits)

STITarget

LTITarget

35%

44%

Pay Gap

Mr Stephens’ base salary remuneration ratio to the median annualised employee base salary is 28.

STI Outcome 

For	the	financial	year	ended	30	June	2020,	no	cash	or	restricted	share	rights	will	be	granted	to	Mr	Stephens	
under	the	PIP	as	the	financial	gateway	was	not	achieved.	

LTI Grant

Mr Stephens was granted an allocation of 273,112 shares in the company equal to $1,063,771 under the 2018 
SkyCity Executive Long Term Incentive Plan in August 2019.

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141

 
Other Group Executives’ Remuneration

The	total	remuneration	earned	by	the	Chief	Operating	Officer,	Michael	Ahearne,	for	the	financial	year	ended	
30 June 2020 is outlined in the following table:

FIXED ANNUAL REMUNERATION

PIP OUTCOME

SALARY  
AND ANNUAL 
LEAVE 
SACRIFICE(1)

BASE  
SALARY

KIWISAVER

OTHER 
BENEFITS

SUBTOTAL

CASH  
STI

DEFERRED  
STI

LTI GRANT

SUBTOTAL 

TOTAL 
REMUNERATION

2020

$1,024,750

$102,475

$26,057

$10,417

$958,749

$0

$0

$204,951(2)

$204,951

$1,163,700

The	total	remuneration	earned	by	the	Chief	Financial	Officer,	Rob	Hamilton,	for	the	financial	year	ended	 
30 June 2020 is outlined in the following table:

FIXED ANNUAL REMUNERATION

PIP OUTCOME

SALARY  
AND ANNUAL 
LEAVE 
SACRIFICE(1)

BASE  
SALARY

KIWISAVER

OTHER 
BENEFITS

SUBTOTAL

CASH  
STI

DEFERRED  
STI

LTI GRANT

SUBTOTAL 

TOTAL 
REMUNERATION

2020

$831,470

$83,147

$21,316 $10,803

$780,442

$0

$0

$166,293(3)

$166,294

$946,735

(1)ThesefundsweresacrificedtotheSkyCityEmployeeHardshipFundasdetailedonpage83ofthisannualreport.

(2)Calculatedonthebasisof52,619SkyCitysharesallocatedtoMrAhearneunderthe2018SkyCityExecutiveLongTermIncentivePlanin 

August2019.

(3)Calculatedonthebasisof42,694SkyCitysharesallocatedtoMrHamiltonunderthe2018SkyCityExecutiveLongTermIncentivePlanin

August2019.

Equity Based Incentives Vested in FY20 for the Chief Operating Officer

35,000 SkyCity shares were issued to Mr Ahearne on 27 November 2019 pursuant to the terms of his 
employment agreement dated 18 November 2017. 

49,066 SkyCity shares were issued to Mr Ahearne on 1 July 2020 pursuant to the terms of the Restricted 
Share Rights Plan.

Equity Based Incentives Vested in FY20 for the Chief Financial Officer

The	final	testing	date	relating	to	shares	allocated	to	Mr	Hamilton	under	the	Senior	Executive	Long	Term	
Incentive Scheme on 26 August 2015 was on 26 August 2019, with no shares vesting to Mr Hamilton. 
All unvested shares were accordingly forfeited in accordance with the terms of the SkyCity Senior Executive 
Long Term Incentive Plan.

80,614 SkyCity shares were issued to Mr Hamilton on 1 July 2020 pursuant to the terms of the Restricted 
Share Rights Plan.

The	first	testing	date	relating	to	shares	allocated	to	Mr	Hamilton	under	the	Senior	Executive	Long	Term	
Incentive Scheme on 23 August 2017 was on 23 August 2020, with no shares vesting to Mr Hamilton.

The	final	testing	date	relating	to	shares	allocated	to	Mr	Hamilton	under	the	Senior	Executive	Long	Term	
Incentive Scheme on 24 August 2016 was on 24 August 2020, with no shares vesting to Mr Hamilton. 
All unvested shares will accordingly be forfeited in accordance with the terms of the SkyCity Senior 
Executive Long Term Incentive Plan.

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Group Executive Shareholdings 

The	following	table	summarises	the	Chief	Executive	Officer,	Chief	Operating	Officer	and	Chief	Financial	
Officer’s	acquisitions	and	disposals	of	relevant	interests	in	SkyCity	shares	during	the	period	to	30	June	2020	
and relevant interests in SkyCity shares as at 30 June 2020: 

GROUP EXECUTIVE

NATURE OF 
RELEVANT INTEREST

NATURE OF SECURITY

DATE OF 
TRANSACTION  
DURING PERIOD

CONSIDERATION 
(PER SECURITY)

ACQUIRED/ 
(DISPOSED)

TOTAL SECURITIES 
HELD AS AT 
30 JUNE 2020

Graeme Stephens 

Chief Executive 
Officer

Michael Ahearne 

Chief Operating 
Officer

Rob Hamilton  

Chief Financial 
Officer

Beneficially	
owned

Beneficially	
owned(1)

Beneficially	
owned(1)

Beneficially	
owned(1)

Beneficially	
owned 

Beneficially	
owned(1)

Beneficially	
owned(1)

Beneficially	
owned

Beneficially	
owned(1)

Beneficially	
owned(1)

Beneficially	
owned(1)

Beneficially	
owned(1)

Beneficially	
owned(1)

Shares

23/08/2019

3.94

(325,000)

0

Shares (LTI 2017)

Shares (LTI 2018)

N/A

N/A

320,883

246,726

Shares (LTI 2019)

30/08/2019

$3.8950

273,112

273,112

Shares

27/11/2019

Nil(2)

35,000

Shares (LTI 2018)

N/A

840,721

35,000

43,754

Shares (LTI 2019)

30/08/2019

$3.8950

52,619

52,619

Shares

N/A

131,373

63,374

Shares (LTI 2015)

24/09/2019

Nil(3)

(70,000)

0

Shares (LTI 2016)

Shares (LTI 2017)

Shares (LTI 2018)

N/A 

N/A

N/A

70,000

70,000

38,570

Shares (LTI 2019)

30/08/2019

$3.8950

42,694

42,694

284,638

(1)SharesheldbythePublicTrust.

(2)NilinaccordancewiththetermsoftheChiefOperatingOfficer’semploymentagreement.

(3)Thebalanceofshareshasbeenforfeitedinaccordancewiththetermsofthe2009SkyCityExecutiveLongTermIncentivePlan.

LTI Vesting Calculations 

During	the	financial	year	ended	30	June	2020,	the	following	LTI	vesting	calculations	were	completed:

• 

• 

	August	2015	LTI:	the	third	(and	final)	test	was	completed	with	no	shares	vesting.	All	unvested	shares	
were accordingly forfeited in accordance with the terms of the SkyCity Senior Executive Long Term 
Incentive Plan. No shares vested to executives in respect of the 2015 allocation; and 

	August	2016	LTI:	the	first	and	second	tests	were	completed	with	no	shares	vesting.	The	third	(and	final)	
test was completed during August 2020 with no shares vesting. All unvested shares will accordingly 
be forfeited in accordance with the terms of the SkyCity Senior Executive Long Term Incentive Plan. 
No shares vested to executives in respect of the 2016 allocation.

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Employee Remuneration

The numbers of employees or former employees of the company and its subsidiaries, not being directors 
of	the	company,	who	received	remuneration	and	other	benefits	in	their	capacity	as	employees,	the	value	
of	which	was	in	excess	of	$100,000	and	was	paid	to	those	employees	during	the	financial	year	ended	
30 June 2020, are listed in the table below.  

For the purposes of the table, remuneration includes, where applicable (if any): (a) salary; (b) short term 
cash	bonuses;	(c)	health	insurance	premiums	and	other	health	benefits;	(d)	the	value	of	shares	expected	to	
vest under the 2019 SkyCity Performance Incentive Plan; (e) the value of share rights expensed during the 
year (including PAYE and PAYG on vested share rights, but excluding accrued PAYE and PAYG on unvested 
share rights) under the SkyCity Senior Executive Long Term Incentive Plan and the 2018 SkyCity Executive 
Long Term Incentive Plan; (f) the value of commencement shares expensed during the year; (g) sign-on cash 
payments; and (h) settlement payments and payments in lieu of notice with respect to certain employees 
upon their departure from the company.

REMUNERATION

NUMBER OF EMPLOYEES

REMUNERATION

NUMBER OF EMPLOYEES

89

57

64

30

31

18

14

12

11

19

16

13

12

10

4

4

4

5

1

3

1

2

1

$360,000–$369,999

$370,000–$379,999

$390,000–$399,999

$410,000–$419,999

$430,000–$439,999

$440,000–$449,999

$450,000–$459,999

$570,000–$579,999

$600,000–$609,999

$650,000–$659,999

$660,000–$669,999

$690,000–$699,999

$720,000–$729,999

$730,000–$739,999

$760,000–$769,999

$770,000–$779,999

$810,000–$819,999

$840,000–$849,999

$1,030,000–$1,039,999

$1,050,000–$1,059,999

$1,410,000–$1,419,999

$1,690,000–$1,699,999

$3,180,000–$3,189,999

TOTAL

2

2

1

2

2

1

1

1

1

1

2

1

1

1

1

1

1

1

1

1

1

1

1

449

$100,000–$109,999

$110,000–$119,999

$120,000–$129,999

$130,000–$139,999

$140,000–$149,999

$150,000–$159,999

$160,000–$169,999

$170,000–$179,999

$180,000–$189,999

$190,000–$199,999

$200,000–$209,999

$210,000–$219,999

$220,000–$229,999

$230,000–$239,999

$240,000–$249,999

$250,000–$259,999

$260,000–$269,999

$270,000–$279,999

$300,000–$309,999

$310,000–$319,999

$320,000–$329,999

$330,000–$339,999

$350,000–$359,999

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Twenty Largest Registered Shareholders as at 1 August 2020

NUMBER OF SHARES

% OF SHARES

1. HSBC Custody Nominees (Australia) Limited

2. JP Morgan Nominees Australia Limited

3. HSBC Nominees (New Zealand) Limited – NZCSD

4. Accident Compensation Corporation – NZCSD

5. Citicorp Nominees Pty Limited

6. Citibank Nominees (New Zealand) Limited – NZCSD

7. HSBC Nominees (New Zealand) Limited A/C State Street – NZCSD

8. JPMorgan Chase Bank NA NZ Branch – Segregated Clients Acct – NZCSD

9. BNP Paribas Noms Pty Ltd

10. BNP Paribas Nominees Pty Ltd

11. ANZ Custodial Services New Zealand Limited – NZCSD

12. BNP Paribas Nominees (NZ) Limited – NZCSD

13. New Zealand Depository Nominee Limited

14. Citicorp Nominees Pty Limited

15. HSBC Nominees A/C NZ Superannuation Fund Nominees Limited – NZCSD

16. BNP Paribas Nominees (NZ) Limited – NZCSD

17. National Nominees Limited

18. ANZ Wholesale Australasian Share Fund – NZCSD

19. Masfen Securities Limited

20. UBS Nominees Pty Limited

Total

137,576,780

79,722,766

44,365,094

43,885,498

42,817,823

40,841,912

31,474,586

23,470,685

21,405,119

19,954,863

14,686,488

13,408,250

11,616,795

10,017,024

9,441,124

8,905,204

8,346,807

8,216,900

5,750,986

5,629,253

18.097%

10.487%

5.836%

5.773%

5.632%

5.372%

4.14%

3.087%

2.816%

2.625%

1.932%

1.764%

1.528%

1.318%

1.242%

1.171%

1.098%

1.081%

0.757%

0.74%

581,533,957

76.496%

Total ordinary shares on issue as at 1 August 2020 were 760,205,209 of which 1,178,582 were held in 
aggregate by Public Trust on behalf of eligible and future participants pursuant to the SkyCity Senior 
Executive Long Term Incentive Plan and 2018 SkyCity Executive Long Term Incentive Plan. 

The ordinary shares are quoted on both the NZX Main Board and ASX under the ticker code ‘SKC’.

No shares were held by the company directly as treasury stock.

Shareholder and Bondholder Information

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Distribution of Ordinary Shares and Registered Shareholdings as  
at 1 August 2020

1–1,000

1,001–5,000

5,001–10,000

10,001–100,000

> 100,000

Total

NUMBER OF 
SHAREHOLDERS

4,895

6,851

2,774

2,870

153

17,543

NUMBER OF  
SHARES

1,932,108

18,720,463

19,749,257

69,855,822

649,947,559

760,205,209

PERCENTAGE OF 
TOTAL ORDINARY 
SHARES IN THE 
COMPANY

0.25%

2.46%

2.6%

9.19%

85.5%

100%

As at 1 August 2020, there were 1,855 shareholders (with a total of 166,234 shares) holding less than a 
marketable parcel of shares under the ASX Listing Rules, based on the closing share price of A$2.28.

The	ASX	Listing	Rules	define	a	marketable	parcel	of	shares	as	a	parcel	of	shares	of	not	less	than	A$500.

Substantial Security Holders

The following persons had given notice as at 30 June 2020, in accordance with subpart 5 of Part 5 of 
the New Zealand Financial Markets Conduct Act 2013, that they were substantial security holders in the 
company and held a relevant interest in the number of ordinary shares shown below.

The Vanguard Group, Inc

Investors Mutual Limited

Commonwealth Bank of Australia

Lazard	Asset	Management	Pacific	Co

Sumitomo Mitsui Trust Holdings, Inc

BlackRock, Inc 

Accident Compensation Corporation

DATE OF SUBSTANTIAL
SECURITY NOTICE

RELEVANT INTEREST IN 
NUMBER OF SHARES

% OF SHARES HELD 
AT DATE OF NOTICE

19/12/2018

07/02/2020

11/02/2020

05/05/2020

14/05/2020

23/06/2020

30/06/2020

36,018,413

47,644,678

54,447,148

48,914,000

59,079,433

34,282,378

45,188,797

5.278%

7.14%

8.161%

7.331%

8.85%

5.138%

6.113%

Substantial security holder notices received since 30 June 2020 can be viewed at 
www.nzx.com/companies/SKC/announcements.

The total number of listed voting securities of SkyCity Entertainment Group Limited as at 30 June 2020 
was 739,196,806.

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Bonds

On	28	September	2015,	the	company	issued	125	million	unsubordinated,	unsecured,	redeemable,	fixed	rate,	
seven	year	bonds	at	an	issue	price	of	$1	per	bond.	The	bonds	pay	a	fixed	rate	of	interest	of	4.65%	per	annum	
until the maturity date and are quoted on the NZX Debt Market under the ticker code ‘SKC040’.

On 17 June 2020, SkyCity announced its intention to redeem all the bonds on 28 September 2020 
(before the 28 September 2022 maturity date) as part of a comprehensive funding plan to strengthen the 
company’s balance sheet and secure additional liquidity in response to uncertainty around the impacts of 
COVID-19. The redemption payment of $1.0280 per bond will be paid on 28 September 2020 to registered 
holders	of	the	bonds	on	the	record	date	of	18	September	2020.	The	final	day	of	trading	for	the	bonds	will	be	
16	September	2020	(prior	to	the	bonds	being	suspended	at	the	close	of	business	on	that	date)	and	the	final	
quotation date for the bonds will be 28 September 2020. 

Twenty Largest Registered Bondholders as at 1 August 2020

NUMBER OF BONDS

% OF BONDS

1. FNZ Custodians Limited

2. Forsyth Barr Custodians Limited

3. Custodial Services Limited

4. Investment Custodial Services Limited

5. Custodial Services Limited

6. ANZ Custodial Services New Zealand Limited – NZCSD

7. Custodial Services Limited

8. Citibank Nominees (New Zealand) Limited – NZCSD

9. Custodial Services Limited

10. Forsyth Barr Custodians Limited

11. Custodial Services Limited

12. JBWere (NZ) Nominees Limited

13. Tappenden Holdings Limited

14. Tea Custodians Limited Client Property Trust Account – NZCSD

15. Custodial Services Limited

16. BNP Paribas Nominees (NZ) Limited – NZCSD

17. FNZ Custodians Limited

18. ANZ Bank New Zealand Limited – NZCSD

19. Investment Custodial Services Limited

20. Liang Zhang & Yingrui Li

Total

14,798,000

14,666,000

9,374,000

8,502,000

7,274,000

5,931,000

5,686,000

5,235,000

2,718,000

2,417,000

2,323,000

2,320,000

2,000,000

1,916,000

1,412,000

1,363,000

1,287,000

1,271,000

750,000

500,000

11.838%

11.733%

7.499%

6.802%

5.819%

4.745%

4.549%

4.188%

2.174%

1.934%

1.858%

1.856%

1.6%

1.533%

1.13%

1.09%

1.03%

1.017%

0.6%

0.4%

91,743,000

73.395%

Distribution of Bonds and Registered Holdings as at 1 August 2020

NUMBER OF BONDHOLDERS

NUMBER OF BONDS

PERCENTAGE OF 
TOTAL BONDS ISSUED

1,000–5,000

5,001–10,000

10,001–100,000

> 100,000

Total

69

189

640

65

963

345,000

1,827,000

21,910,000

100,918,000

125,000,000

0.28%

1.46%

17.53%

80.73%

100%

Shareholder and Bondholder Information

147

 
Directors' Disclosures

Disclosure of Directors’ Interests

Section 140(1) of the New Zealand Companies Act 1993 requires a director of a company to disclose certain 
interests. Under subsection (2), a director can make disclosure by giving a general notice in writing to the 
company of a position held by a director in another named company or entity.

The following are particulars included in the company’s Interests Register as at 30 June 2020 (notices given 
by	directors	during	the	financial	year	ended	30	June	2020	are	marked	with	an	asterisk):

Rob Campbell (Chair)

New Zealand Rural Land  
Company Limited

NZ Equity Partners 

Paua Wealth Management Limited

Precinct Properties New Zealand 
Limited

RC Custodian Limited

Investment Committee 
Member*

Advisory Board 
Member*

Director and 
Shareholder

Director

Sue Suckling

Chair*

Brannigans Consulting Limited

Insurance & Financial Services 
Ombudsman Scheme Commission

Jacobsen Holdings Limited

Jade Software Corporation Limited

Rubix Limited

Soltians Group (including Zag Limited)

Chair

Chair

Chair

Chair

Chair*

Chair*

Sue Suckling Holdings Limited

Managing Director

Summerset Group Holdings Limited

Chair and Shareholder

Tourism Holdings Limited

Chair and Shareholder

Jennifer Owen

Tutanekai Investments Limited

Ultrafast Fibre Limited

WEL Networks Limited

Bruce Carter (Deputy Chair)

AIG Australia Limited

ASC Pty Limited

Aventus Capital Limited

Badge Management Pty Limited

Bank of Queensland Limited

Burnside Village Pty Limited

Chapman Capital Partners  
Pty Limited

Cobbadah Pty Ltd

COVID-19 Business Advisory 
Committee

Eudunda Farmers Limited

RSC Nominees Pty Limited

Sage Automation Pty Ltd

Sage Group Holdings Ltd

Scissor Holdings Pty Limited T/A 
One Rail Australia

Aspire Child Care (Mascot) Pty Ltd

Owen Gaming Research

Director

Principal

Murray Jordan

Chorus Limited

Foodstuffs’ Members  
Protection Trust

Metcash Limited

Real Clarity Limited

Southern	Cross	Benefits	Limited

Southern Cross Health Trust

Southern Cross Hospitals Limited

Southern Cross Medical Care 
Society

Starship Foundation

Stevenson Group Limited

The Foodstuffs Co-operative 
Perpetuation Trust

Director

Trustee

Director

Director and 
Shareholder

Director*

Trustee*

Director*

Director*

Trustee

Director

Trustee

Director and 
Shareholder

Chair*

Chair

Director*

Chair

Chair

Director

Director

Director*

Director

Director

Chair*

Director

Director*

Director*

Director*

Chair*

The	following	details	included	in	the	Interests	Register	as	at	30	June	2019,	or	entered	during	the	financial	
year	ended	30	June	2020,	have	been	removed	during	the	financial	year	ended	30	June	2020:

•  Rob Campbell is no longer a director of King Tide Asset Management Limited;

•  Rob Campbell became Chair of Ultrafast Fibre Limited (previously a director);

• 

 Bruce Carter is no longer a representative of the Management Committee of Genesee & Wyoming 
Australia Holdings Limited Partnership or a director of Genesee and Wyoming Inc; and

•  Sue Suckling is no longer Chair of Blinc Innovation Limited.

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Directors’ and Senior Managers’ Indemnities

Indemnities have been given to directors and senior managers of the company and its subsidiaries to 
cover acts or omissions of those persons in carrying out their duties and responsibilities as directors and 
senior managers.

Disclosure of Directors’ Interests in Share Transactions

Directors disclosed, pursuant to section 148 of the New Zealand Companies Act 1993, the following 
acquisitions and disposals of relevant interests in SkyCity shares during the period to 30 June 2020:

DATE OF ACQUISITION/
DISPOSAL DURING PERIOD

CONSIDERATION

SHARES
ACQUIRED/(DISPOSED)

Rob Campbell

Murray Jordan

23/08/2019

$3.9573 per share

02/09/2019

$3.8448 per share

17,200(1)

39,014(2)

(1)SharesheldbyFNZCustodiansLimitedonbehalfofTutanekaiInvestmentsLimited. 

(2)SharesheldbythetrusteesofEndeavourTrust.

Disclosure of Directors’ Interests in Shares

Directors disclosed the following relevant interests in SkyCity shares as at 30 June 2020:

Rob Campbell

Bruce Carter

Sue Suckling

Jennifer Owen

Murray Jordan

SHARES
BENEFICIALLY HELD

70,928(1)

64,618(2)

39,941(3)

35,000(4)

73,698(5)

(1)SharesheldbyFNZCustodiansLimitedonbehalfofTutanekaiInvestmentsLimited. 

(2)SharesheldbyTarquayPtyLimitedontrustforTarquaySuperannuationFund. 

(3)SharesheldbythetrusteesofTheSueSucklingFamilyTrust. 

(4)SharesheldbythetrusteeoftheOwen&PaullRetirementFund. 

(5)SharesheldbythetrusteesofEndeavourTrust.

Company Disclosures

STOCK EXCHANGE LISTINGS

SKYCITY ENTERTAINMENT GROUP LIMITED

SkyCity Entertainment Group Limited is a listed 
issuer with ordinary shares quoted on both the NZX 
Main Board and ASX (in each case, under the ticker 
code ‘SKC’) and bonds quoted on the NZX Debt 
Market (under the ticker code ‘SKC040’). 

SkyCity Entertainment Group Limited has been 
designated as ‘Non-Standard’ by the NZX due to the 
nature of the company’s constitution. In particular, 
the constitution places restrictions on the transfer 
of shares in the company in certain circumstances 
and provides that votes and other rights attached 
to shares may be disregarded and shares may be 
sold if these restrictions are breached, as more 
particularly described on pages 151–152 of this 
annual report. 

SkyCity is listed as a ‘Foreign Exempt Listing’ on 
the ASX.

The	following	persons	held	office	as	directors	
of SkyCity Entertainment Group Limited as at 
30 June 2020:

Rob Campbell (Chair) 
Bruce Carter (Deputy Chair) 
Sue Suckling 
Jennifer Owen 
Murray Jordan

Richard	Didsbury	ceased	to	hold	office	as	a	director	
of SkyCity Entertainment Group Limited effective 
from 11 November 2019. 

Directors' Disclosures

149

 
SUBSIDIARIES

Subsidiary Companies

The	following	persons	held	office	as	directors	
of subsidiaries of SkyCity Entertainment Group 
Limited as at 30 June 2020:

New Zealand 
Subsidiaries

Directors

Graeme Stephens, Jo Wong

Companies

Cashel Asset Management Limited
New Zealand International Convention
Centre Limited
Horizon Tourism (New Zealand) Limited
Lets Play Live Media Limited
Otago Casinos Limited
Queenstown Casinos Limited
Sky Tower Limited
SkyCity Action Management Limited
SkyCity Auckland Holdings Limited
SkyCity Auckland Limited
SkyCity Casino Management Limited
SkyCity Development Limited
SkyCity Enterprises Limited
SkyCity Hamilton Limited
SkyCity Holdings Limited
SkyCity International Holdings Limited
SkyCity Investments Australia Limited
SkyCity Investments Queenstown Limited
SkyCity Management Limited
SkyCity Precinct Limited
SkyCity Projects Limited
SkyCity Properties Limited
SkyCity Properties Albert St Limited
SkyCity Properties Victoria St Limited
SkyCity Ventures Limited
TNZ Esports Limited

Overseas  
Subsidiaries

Directors

Graeme Stephens, Jo Wong

Companies

Horizon Tourism Limited
SkyCity Investment Holdings Limited

Directors

Companies

Graeme Stephens, Jo Wong,
Bruce Carter, David Christian

LPL Media Pty Limited
SkyCity Adelaide Pty Limited
SkyCity Australia Finance Pty Limited
SkyCity Australia Pty Limited
SkyCity Treasury Australia Pty Limited

Directors

Steve Salmon, Joe Borg

Company

SkyCity Malta Limited

Directors

Steve Salmon, WH Management Limited

Company

SkyCity Malta Holdings Limited

Directors

Steve Salmon, Michael Ahearne

Company

SkyCity Management (UK) Limited

For	the	financial	year	ended	30	June	2020,	SkyCity	
paid director’s fees of:

• 

• 

 €12,000 (plus VAT) to WH Partners for 
professional services provided by Joe 
Borg in relation to his directorship of 
SkyCity Malta Limited; and

 €6,000 (plus VAT) to WH Management Limited 
for professional services provided in relation to its 
directorship of SkyCity Malta Holdings Limited.

No director’s fees were paid to, or received by, 
any other director of a subsidiary company during 
the	financial	year	ended	30	June	2020.

Waivers from the New Zealand and Australian 
Stock Exchanges

The following waivers from the NZX and ASX Listing 
Rules were either granted and published by NZX 
or ASX (as the case may be) within, or relied upon 
by the company during, the 12-month period 
preceding the balance date:

• 

• 

 on 17 September 2019, NZX granted SkyCity 
a waiver from NZX Listing Rule 8.1.5 (which 
provides	that	no	benefit	or	right	attaching	to	
a	quoted	financial	product	may	be	cancelled	
or varied by reason only of a transfer of that 
quoted	financial	product)	to	the	extent	that	
that rule would otherwise prevent SkyCity from 
suspending voting rights or requiring a transfer 
of shares in accordance with the provisions set 
out in the company’s constitution. Further details 
of those provisions are set out on pages 151–152 
of this annual report. The waiver was granted 
following the introduction of new NZX Listing 
Rules on 1 January 2019 and effectively 
re-documents prior decisions of NZX Regulation 
in respect of the same matters; and

 a class waiver and ruling issued by NZX dated 
19 March 2020, which amended, on a temporary 
basis	until	31	October	2020,	the	definition	of	a	
Share Purchase Plan under the NZX Listing Rules 
to increase the cap per registered holder for 
issues under a Share Purchase Plan from $15,000 
to $50,000 and the total cap from 5% to 30% of 
equity securities of that class at the time of offer.

All other waivers granted prior to the 12-month 
period preceding the balance date had ceased 
to have effect or were not relied upon during 
the period.

SkyCity has also relied on a class waiver and ruling 
issued by NZX dated 3 April 2020 in relation to 
NZX Listing Rules 3.5.1, 3.5.3, 3.6.1 and 3.12.1, which, 
in light of the challenges posed by COVID-19,  

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provides issuers with up to an additional 30 days 
to prepare and release results announcements 
(including preliminary interim and full year 
financial	statements).

Voting Rights Attached to Securities

Accordingly, the constitution contains the following 
provisions restricting the acquisition of shares in the 
company to achieve this.

Clause 11.12 of the constitution provides that if a 
transfer of shares results in the transferee, and the 
persons associated with that transferee:

Each share gives the holder a right to attend and 
vote at a meeting of shareholders. Holders have 
the right to cast one vote per share on a poll of any 
resolution put to the shareholders.

• 

• 

 holding more than 5% of the shares in SkyCity; or

 increasing their combined holding further 
beyond 5% if:  

There are no voting rights attached to SkyCity’s 
debt securities although bondholders are welcome 
to attend the annual meeting of shareholders. 
However, as noted on page 147 of this annual report, 
on 17 June 2020, SkyCity announced its intention 
to redeem all the bonds on 28 September 2020 
(before the 28 September 2022 maturity date) as 
part of a comprehensive funding plan to strengthen 
the company’s balance sheet and secure additional 
liquidity in response to uncertainty around the 
impacts of COVID-19 and, accordingly, there will 
be no bondholders as at the date of the company’s 
2020 annual meeting on 16 October 2020.

Limitations on Acquisitions of Ordinary Shares

The company’s constitution contains various 
provisions which are included to take into account 
the application of the:

•  Gambling Act 2003 (New Zealand);

•  Casino Act 1997 (South Australia); and

• 

 legislation providing for the establishment, 
operation and regulation of casinos in any 
other jurisdiction in which SkyCity or any of its 
subsidiaries may hold a casino licence.

SkyCity needs to ensure when it participates in 
gaming activities that:

• 

• 

 it has the power under its constitution to take 
such action as may be necessary to ensure that 
its suitability to do so in a particular jurisdiction is 
not affected by the identity or actions (including 
share dealings) of a shareholder; and

 there are appropriate protections to ensure 
that	persons	do	not	gain	positions	of	significant	
influence	or	control	over	SkyCity	or	its	business	
activities without obtaining any necessary 
statutory or regulatory approvals in those 
jurisdictions.

–  they already hold more than 5% of the shares  
    in SkyCity; and

     –   the transferee has not been approved by the 
relevant regulatory authority as an associated 
casino person of any casino licence holder, 

then the votes attaching to all shares held by the 
transferee and the persons associated with that 
transferee are suspended unless and until either:

• 

• 

• 

• 

 each regulatory authority advises that approval is 
not needed; or

 any regulatory authority which determines that 
its approval is required approves the transferee, 
together with the persons associated with that 
transferee, as an associated casino person of any 
applicable casino licence holder; or

	the	Board	of	the	company	is	satisfied	that	
registration of the proposed transfer will not 
prejudice any casino licence; or

 the transferee and the persons associated with 
that transferee dispose of such number of 
SkyCity shares as will result in their combined 
holding falling below 5% or, if the regulatory 
authorities approve in respect of the transferee 
and the persons associated with that transferee 
a higher percentage, the lowest such percentage 
approved by the regulatory authorities.

If a regulatory authority does not grant its approval 
to the proposed transfer, SkyCity may sell such 
number of the shares held by the transferee and 
by any persons associated with that transferee, 
as may be necessary to reduce their combined 
shareholding to a level that will not result in the 
transferee and the persons associated with that 
transferee being an associated person of that casino 
licence holder.

Company Disclosures

151

 
The power of sale can only be exercised if SkyCity 
has given one month’s notice to the transferee of its 
intention to exercise that power and the transferee 
has not, during that one-month period, transferred 
the requisite number of shares in SkyCity to a 
person who is not associated with the transferees.

During	the	financial	year	ended	30	June	2020,	
the Board considered all such transfers and was 
satisfied	in	each	case	that	the	registration	of	
the relevant transfer would not prejudice any 
casino licence.

Donations

Donations of $104,244 were made by the 
company	during	the	financial	year	ended	
30	June	2020	($57,421	during	the	financial	year	
ended 30 June 2019).

Other Legislation and Requirements

General limitations on the acquisition of securities 
imposed by the jurisdiction in which SkyCity is 
incorporated (ie. New Zealand law) are outlined in 
the following paragraphs.

Other than the provisions included in the 
company's	constitution,	the	only	significant	
restrictions or limitations in relation to the 
acquisition of securities are those imposed by 
New Zealand laws relating to takeover, overseas 
investment and competition.

The New Zealand Takeovers Code creates a general 
rule under which the acquisition of more than 20% 
of the voting rights in SkyCity, or the increase of an 
existing holding of 20% or more of the voting rights 
in SkyCity, can only occur in certain permitted ways. 
These include a full takeover offer in accordance 
with the Takeovers Code, a partial takeover 
offer in accordance with the Takeovers Code, 
an acquisition approved by an ordinary resolution, 
an allotment approved by an ordinary resolution, 
a creeping acquisition (in certain circumstances), or 
compulsory acquisition if a shareholder holds 90% 
or more of the shares in the company.

The New Zealand Overseas Investment Act 2005 
and the Overseas Investment Regulations 2005 
regulate certain investments in New Zealand by 
overseas persons. In general terms, the consent 
of	the	New	Zealand	Overseas	Investment	Office	
is likely to be required when an ‘overseas person’ 
acquires shares or an interest in shares in SkyCity 
Entertainment Group Limited that amount to 25% 
or more of the shares issued by the company or, if 
the overseas person already holds 25% or more, the 
acquisition increases that holding.

The New Zealand Commerce Act 1986 is likely 
to prevent a person from acquiring shares in 
SkyCity if the acquisition would have, or would be 
likely to have, the effect of substantially lessening 
competition in a market.

Escrow and Buy Back Arrangements

SkyCity Entertainment Group Limited has no 
securities subject to an escrow arrangement.

From time to time, the Public Trust acquires shares 
in the company on-market for the purposes of 
the company's long term incentive employee 
plans as detailed in the Director and Employee 
Remuneration section in this annual report. 
In addition, SkyCity (or a nominee or agent of 
SkyCity) may, from time to time, acquire existing 
shares in the company to satisfy its obligations to 
participating shareholders under the company’s 
Dividend Reinvestment Plan established in 
February 2011.

Credit Rating

As at the date of this annual report, SkyCity 
Entertainment Group Limited has a Standard & 
Poor’s BBB– rating (negative outlook).

152

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Our financial 
performance

Financial Statements for the  
Year Ended 30 June 2020

These financial statements were signed on 
2 September 2020 on behalf of the Board of directors 
of SkyCity Entertainment Group Limited by:

Rob Campbell  
Chair

Bruce Carter 
Deputy Chair and Chair of the 
Audit and Risk Committee

155

Independent auditor’s report  
Independent auditor’s report  
To the shareholders of SkyCity Entertainment Group Limited 
To the shareholders of SkyCity Entertainment Group Limited 

We have audited the financial statements on pages 164 to 223 which comprise: 

We have audited the financial statements on pages 164 to 223 which comprise: 

● 
● 
● 
● 
● 
● 

the balance sheet as at 30 June 2020; 

the balance sheet as at 30 June 2020; 

the income statement for the year then ended; 

the income statement for the year then ended; 

the statement of comprehensive income for the year then ended; 

the statement of comprehensive income for the year then ended; 

the statement of changes in equity for the year then ended; 

the statement of changes in equity for the year then ended; 

the statement of cash flows for the year then ended; and 

the statement of cash flows for the year then ended; and 

● 
● 
● 
● 
● 
● 

the notes to the financial statements, which include a summary of significant accounting policies. 

the notes to the financial statements, which include a summary of significant accounting policies. 

Our opinion  
In our opinion, the accompanying financial statements of SkyCity Entertainment Group Limited (the 
Company), including its subsidiaries (the Group), present fairly, in all material respects, the financial 
position of the Group  as at 30 June 2020, its financial performance and its cash flows for the year then 
ended in accordance with New Zealand Equivalents to International Financial Reporting Standards (NZ 
IFRS) and International Financial Reporting Standards (IFRS).  

Our opinion  
In our opinion, the accompanying financial statements of SkyCity Entertainment Group Limited (the 
Company), including its subsidiaries (the Group), present fairly, in all material respects, the financial 
position of the Group  as at 30 June 2020, its financial performance and its cash flows for the year then 
ended in accordance with New Zealand Equivalents to International Financial Reporting Standards (NZ 
IFRS) and International Financial Reporting Standards (IFRS).  

Basis for opinion  
We conducted our audit in accordance with International Standards on Auditing (New Zealand) (ISAs 
(NZ)) and International Standards on Auditing (ISAs). Our responsibilities under those standards are 
further described in the Auditor’s responsibilities for the audit of the financial statements section of our 
report.  

Basis for opinion  
We conducted our audit in accordance with International Standards on Auditing (New Zealand) (ISAs 
(NZ)) and International Standards on Auditing (ISAs). Our responsibilities under those standards are 
further described in the Auditor’s responsibilities for the audit of the financial statements section of our 
report.  

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for 
our opinion.  

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for 
our opinion.  

We are independent of the Group in accordance with Professional and Ethical Standard 1 International 
Code of Ethics for Assurance Practitioners (including International Independence Standards) (New 
Zealand) (PES 1) issued by the New Zealand Auditing and Assurance Standards Board and the 
International Code of Ethics for Professional Accountants (including International Independence 
Standards) issued by the International Ethics Standards Board for Accountants (IESBA Code), and we 
have fulfilled our other ethical responsibilities in accordance with these requirements.  

We are independent of the Group in accordance with Professional and Ethical Standard 1 International 
Code of Ethics for Assurance Practitioners (including International Independence Standards) (New 
Zealand) (PES 1) issued by the New Zealand Auditing and Assurance Standards Board and the 
International Code of Ethics for Professional Accountants (including International Independence 
Standards) issued by the International Ethics Standards Board for Accountants (IESBA Code), and we 
have fulfilled our other ethical responsibilities in accordance with these requirements.  

Our firm carries out other non-audit services for the Group in the areas of tax compliance, tax advisory, 
and the licensing of a software tool for subsidiary statutory financial statement preparation.   Our firm 
also carries out other assurance and agreed upon procedure services in relation to: compliance with 
banking and USPP covenants; the allocation of Community Trust revenue; the Group's application for the 
COVID-19 wage subsidy extension scheme; and the reconciliation of normalised results to reported 
results.  The provision of these other services has not impaired our independence as auditor of the Group.

Our firm carries out other non-audit services for the Group in the areas of tax compliance, tax advisory, 
and the licensing of a software tool for subsidiary statutory financial statement preparation.   Our firm 
also carries out other assurance and agreed upon procedure services in relation to: compliance with 
banking and USPP covenants; the allocation of Community Trust revenue; the Group's application for the 
COVID-19 wage subsidy extension scheme; and the reconciliation of normalised results to reported 
results.  The provision of these other services has not impaired our independence as auditor of the Group.

PricewaterhouseCoopers, 15 Customs Street West, Private Bag 92162, Auckland 1142, New Zealand 
T: +64 (9) 355 8000, F: +64 (9) 355 8001, www.pwc.com/nz 

PricewaterhouseCoopers, 15 Customs Street West, Private Bag 92162, Auckland 1142, New Zealand 
T: +64 (9) 355 8000, F: +64 (9) 355 8001, www.pwc.com/nz 

156

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Independent auditor’s report  
To the shareholders of SkyCity Entertainment Group Limited 

Key audit matters  
Key audit matters are those matters that, in our professional judgement, were of most significance in our 
audit of the financial statements of the current year. These matters were addressed in the context of our 
audit of the financial statements as a whole, and in forming our opinion thereon, and we do not provide a 
separate opinion on these matters. 

We have audited the financial statements on pages 164 to 223 which comprise: 

the balance sheet as at 30 June 2020; 

● 
● 
● 
● 
● 
● 

Description of the key audit matter 

the income statement for the year then ended; 

How our audit addressed the key audit matter 

●  Reviewing management’s analysis and the 

●  Reviewing legal advice which supports the 

the statement of cash flows for the year then ended; and 

the statement of changes in equity for the year then ended; 

the statement of comprehensive income for the year then ended; 

independent technical accounting advice they 
received;  

assessment that SkyCity is the principal in the 
insurance relationship; and 

the notes to the financial statements, which include a summary of significant accounting policies. 

We have performed a detailed assessment of the 
accounting implications of the fire, with the 
involvement of our technical accounting specialists, by: 
●  Reviewing the New Zealand International 
Convention Centre Project and Licensing 
Agreement, Building Works Insurance contract 
and Project Specific Contract Works Policy to 
assess all the relevant facts and circumstances 
relevant to the technical accounting implications;  

Our opinion  
In our opinion, the accompanying financial statements of SkyCity Entertainment Group Limited (the 
Company), including its subsidiaries (the Group), present fairly, in all material respects, the financial 
position of the Group  as at 30 June 2020, its financial performance and its cash flows for the year then 
ended in accordance with New Zealand Equivalents to International Financial Reporting Standards (NZ 
IFRS) and International Financial Reporting Standards (IFRS).  

Accounting for the NZICC fire 
As disclosed in notes 1(a), 1(h) and 6 to the financial 
statements, on 22 October 2019, there was a 
significant fire at the construction site of the New 
Zealand International Convention Centre (NZICC). 
The fire caused extensive damage to the NZICC and      
relatively minor damage to the Horizon Hotel. 
Several accounting implications have arisen as a 
result and the Group (also referred to throughout as 
SkyCity), aided by their independent technical 
accounting experts, have had to exercise 
considerable professional judgement in determining 
the appropriate accounting treatment. The most 
significant judgements and estimates have been 
disclosed within note 1(a) of the financial 
Basis for opinion  
statements. 
The accounting treatment of the insurance recovery 
We conducted our audit in accordance with International Standards on Auditing (New Zealand) (ISAs 
for the damage is dependent on the relationship 
(NZ)) and International Standards on Auditing (ISAs). Our responsibilities under those standards are 
between SkyCity, the insurers and Fletcher 
further described in the Auditor’s responsibilities for the audit of the financial statements section of our 
Construction Company Limited (FCC). It is the 
report.  
Group's view that SkyCity is the principal in the 
insurance relationship and therefore receives, and 
has control over, all insurance proceeds. The Group 
has considered the credit standing of the insurers 
and concluded that the insurance receivable 
recognised is fully recoverable. 
The extent of damage and insurance recovery has 
been estimated by an independent external expert 
engaged by the Group. As a result, an insurance 
recovery of $336.7 million has been recognised as 
NZICC fire related income and $193.9 million of 
capitalised work in progress has been derecognised, 
offset by the release from the deferred licence value 
liability of $165.8 million.  
Expert investigation in respect of the damage 
sustained and remediation works required remains 
ongoing and as a result, the estimates are highly 
sensitive and are based on limited information. The 
most significant assumptions, and associated risk to 
the overall damage assessment and related 
insurance recovery, relate to: the extent of damage 
to the structural steel which is still under validation; 
the percentage of contingency included in the 
estimates; and the timeline for remediation. 

We are independent of the Group in accordance with Professional and Ethical Standard 1 International 
Code of Ethics for Assurance Practitioners (including International Independence Standards) (New 
Zealand) (PES 1) issued by the New Zealand Auditing and Assurance Standards Board and the 
International Code of Ethics for Professional Accountants (including International Independence 
Standards) issued by the International Ethics Standards Board for Accountants (IESBA Code), and we 
have fulfilled our other ethical responsibilities in accordance with these requirements.  

●  Noted the fact that the baseline figures upon which 
Our firm carries out other non-audit services for the Group in the areas of tax compliance, tax advisory, 
the extent of damage and insurance recovery have 
and the licensing of a software tool for subsidiary statutory financial statement preparation.   Our firm 
been estimated remain subject to a material level 
also carries out other assurance and agreed upon procedure services in relation to: compliance with 
of uncertainty given the limited information 
banking and USPP covenants; the allocation of Community Trust revenue; the Group's application for the 
available; and  
COVID-19 wage subsidy extension scheme; and the reconciliation of normalised results to reported 
results.  The provision of these other services has not impaired our independence as auditor of the Group.

We obtained management’s expert’s independent 
assessment of the extent of damage and insurance 
recovery. We engaged our own in-house real estate 
experts to assist in our assessment and challenge of the 
valuation methodologies and assumptions used by 
management’s expert. In conjunction with our experts, 
we: 
●  Considered whether the reports on a whole, and 

●  Noted that if the integrity of the structural steel is 
compromised this would result in a material 
difference to the resulting write-off of capitalised 
work in progress, release from the deferred licence 
value liability and insurance recovery income and 
receivable. 

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for 
our opinion.  

●  Assessing the resulting accounting treatment 
against the relevant accounting standard, 
considering any counterfactual information and 
scenarios. 

the key components included within, are 
consistent with what we would expect; 

PricewaterhouseCoopers, 15 Customs Street West, Private Bag 92162, Auckland 1142, New Zealand 
T: +64 (9) 355 8000, F: +64 (9) 355 8001, www.pwc.com/nz 

PwC 

Independent Auditor's Report

157

 
 
  
 
 
 
  
 
 
We have audited the financial statements on pages 164 to 223 which comprise: 

Description of the key audit matter 

Independent auditor’s report  
To the shareholders of SkyCity Entertainment Group Limited 

How our audit addressed the key audit matter 

Additionally, we have:  
●  Assessed the professional competence, 

There is significant estimation uncertainty inherent 
in the balances recorded, and the amounts 
recognised in the income statement pertaining to 
the accounting implications of the fire.  
During the year, the Crown agreed to an extension 
of the Completion Long Stop Date included in the 
New Zealand International Convention Centre 
Project and Licensing Agreement. The revised date 
is now 2 January 2025 and completion is expected 
before this date. 

the balance sheet as at 30 June 2020; 

the income statement for the year then ended; 

the statement of changes in equity for the year then ended; 

the statement of cash flows for the year then ended; and 

independence and objectivity of the Group's 
damage and insurance recovery estimate expert 
and technical accounting expert; 

●  Checked the mathematical accuracy of the 
underlying calculations of the fire related 
adjustments;  

●  Assessed the recoverability of the insurance 

recoveries recognised giving consideration to the 
credit risk of the respective insurers;  

●  Reviewed the extension agreement for the long 

the statement of comprehensive income for the year then ended; 

● 
● 
● 
● 
● 
● 

the notes to the financial statements, which include a summary of significant accounting policies. 

Our opinion  
In our opinion, the accompanying financial statements of SkyCity Entertainment Group Limited (the 
Company), including its subsidiaries (the Group), present fairly, in all material respects, the financial 
position of the Group  as at 30 June 2020, its financial performance and its cash flows for the year then 
ended in accordance with New Zealand Equivalents to International Financial Reporting Standards (NZ 
IFRS) and International Financial Reporting Standards (IFRS).  

stop date included in the New Zealand 
International Convention Centre Project and 
Licensing Agreement; and  

●  Considered the adequacy of the related financial 

statement disclosures. 

Basis for opinion  
We conducted our audit in accordance with International Standards on Auditing (New Zealand) (ISAs 
(NZ)) and International Standards on Auditing (ISAs). Our responsibilities under those standards are 
further described in the Auditor’s responsibilities for the audit of the financial statements section of our 
report.  

 We have performed the following audit procedures: 
●  Reviewed agreements with the Group’s banking 
and USPP partners to understand the revised 
arrangements and actions the Group has taken, 
including renegotiation of existing debt facilities, 
establishment of new debt facilities and agreeing 
waivers from meeting financial loan covenants in 
future periods; 

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for 
our opinion.  

●  Reviewed documentation relating to the equity 

We are independent of the Group in accordance with Professional and Ethical Standard 1 International 
Code of Ethics for Assurance Practitioners (including International Independence Standards) (New 
Zealand) (PES 1) issued by the New Zealand Auditing and Assurance Standards Board and the 
International Code of Ethics for Professional Accountants (including International Independence 
●  Reperformed the Group's calculation of forecast 
compliance with financial covenants at each 
Standards) issued by the International Ethics Standards Board for Accountants (IESBA Code), and we 
compliance date within the next 12 months (31 
have fulfilled our other ethical responsibilities in accordance with these requirements.  
December 2020 and 30 June 2021); 

raise which occurred prior and subsequent to 
balance date and tested the receipt of funds and 
issue of shares; 

Our firm carries out other non-audit services for the Group in the areas of tax compliance, tax advisory, 
and the licensing of a software tool for subsidiary statutory financial statement preparation.   Our firm 
forecast cash flows to assess the level of 
also carries out other assurance and agreed upon procedure services in relation to: compliance with 
forecasting risk, including management’s 
consideration of the impact of COVID-19 on the 
banking and USPP covenants; the allocation of Community Trust revenue; the Group's application for the 
business; 
COVID-19 wage subsidy extension scheme; and the reconciliation of normalised results to reported 
results.  The provision of these other services has not impaired our independence as auditor of the Group.

●  Assessed and challenged the reasonableness of the 

Capital structure and funding liquidity, including 
the impact of COVID-19 
As at 30 June 2020 the Group's net debt was $583.7 
million (30 June 2019: $503.5 million). The Group's 
borrowings comprise a syndicated bank facility, 
United States Private Placements (USPP) and a 
retail bond. As disclosed in the financial statements, 
certain facilities expire within 12 months after 30 
June 2020. 
Refer to notes 1(a), 1(h), 12, 13 and 14 of the 
financial statements. 
Management's updated forecast scenarios, to 
account for the impacts of COVID-19 on the 
business, indicated that it was reasonably possible 
that breaches in financial covenants in respect of the 
debt facilities could occur on the test date of 31 
December 2020. The Group has subsequently 
received covenant waivers for the 31 December 
2020 test period from their banking and USPP 
partners. 
To address funding liquidity concerns, the Group 
announced and executed a $230.0 million equity 
raise, comprising a $180.0 million institutional 
placement (executed in June 2020) and a $50.0 
million share purchase plan (executed in July 
2020). Subsequent to year end, the Group also has: 
●  Obtained an Amendment and Waiver from its 
banking partners to extend the maturity of two 
tranches, add an additional tranche of $60.0 
million and provide further covenant relief for 
testing periods up to and including 30 June 
2021; 

●  Performed additional sensitivities on the forecast 
cash flows and considered possible alternate 
scenarios, taking into consideration the 
uncertainty of the current environment, including 
the impact of COVID-19; and 

●  Considered the appropriateness of the Group's 

disclosures. 

●  Obtained Waiver Letters from its USPP partners 
to provide covenant relief for testing periods up 
to and including 30 June 2021; and 

PricewaterhouseCoopers, 15 Customs Street West, Private Bag 92162, Auckland 1142, New Zealand 
T: +64 (9) 355 8000, F: +64 (9) 355 8001, www.pwc.com/nz 

PwC 

158

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● 
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● 
● 
● 
● 

Description of the key audit matter 

Independent auditor’s report  
To the shareholders of SkyCity Entertainment Group Limited 

●  Entered into a new $100.0 million revolving 

How our audit addressed the key audit matter 

We have audited the financial statements on pages 164 to 223 which comprise: 

credit facility maturing on 31 December 2021. 
Given the impact of COVID-19 and the significant 
changes to the capital and funding structure, both 
prior and subsequent to 30 June 2020, we 
considered this to be a key audit matter. 

the balance sheet as at 30 June 2020; 

the income statement for the year then ended; 

the statement of comprehensive income for the year then ended; 

management to prepare the forecast;  

●  Considered and challenged key assumptions, in 

the statement of cash flows for the year then ended; and 

the statement of changes in equity for the year then ended; 

the Board approved business plan; 
●  Understood the process undertaken by 

the notes to the financial statements, which include a summary of significant accounting policies. 

For the Auckland and Hamilton CGUs, we performed 
the following audit procedures: 
●  Compared the forecast cash flows used for FY21 to 

particular those underpinning the earnings before 
interest, tax, depreciation and amortisation 
(EBITDA) margin and the potential impacts of 
COVID-19;  

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for 
our opinion.  

●  Engaged our auditor’s valuation expert to assess 
management’s valuation conclusion and key 
assumptions, including the pre tax discount rates 
and terminal growth rates, based on their 
experience and external evidence; 

Our opinion  
In our opinion, the accompanying financial statements of SkyCity Entertainment Group Limited (the 
Company), including its subsidiaries (the Group), present fairly, in all material respects, the financial 
position of the Group  as at 30 June 2020, its financial performance and its cash flows for the year then 
ended in accordance with New Zealand Equivalents to International Financial Reporting Standards (NZ 
IFRS) and International Financial Reporting Standards (IFRS).  

Impairment considerations in respect of goodwill 
and other intangible assets, including the impact of 
COVID-19 
At 30 June 2020, the carrying amount of goodwill 
and casino licences totalled $589.5 million (30 June 
2019: $746.7 million). This is after an impairment 
charge of $160.6 million that has been recorded 
against the Adelaide casino licence (30 June 2019: 
nil impairment).  
Refer to note 24 of the financial statements. 
Accounting standards require an entity to assess at 
the end of each reporting period whether there is 
any indication that an asset may be impaired. There 
is also a requirement to perform an annual 
Basis for opinion  
impairment assessment of goodwill and other 
We conducted our audit in accordance with International Standards on Auditing (New Zealand) (ISAs 
indefinite life intangible assets. 
(NZ)) and International Standards on Auditing (ISAs). Our responsibilities under those standards are 
The Group performed an impairment assessment 
further described in the Auditor’s responsibilities for the audit of the financial statements section of our 
for the Auckland and Hamilton cash generating 
units (CGUs), both of which include indefinite life 
report.  
intangible assets.  
An assessment of the value in use using discounted 
cash flow forecast (DCF) models was made for each 
of these CGUs. 
In addition, an impairment assessment was also 
prepared in relation to the Adelaide CGU which 
includes a finite life intangible asset, the Adelaide 
casino licence. This was prepared as the Group 
considered there to be indications that the CGU may 
be impaired, including the impact of the COVID-19 
global pandemic on the business. The Group 
prepared a DCF model under the Fair Value less 
Costs of Disposal (FVLCOD) method and engaged 
Deloitte (management’s valuation expert) to 
perform an independent valuation of the Adelaide 
CGU.  
In preparing the DCFs, management made a 
number of key assumptions that impact the CGUs’ 
recoverable value. This is a key focus of our audit 
due to the inherent judgement in assessing 
impairments, including the impact of COVID-19 on 
the assumptions that the Group's assessment is 
based on. The most significant of these judgements 
are disclosed in note 24. 
In relation to the Auckland and Hamilton CGUs, the 
recoverable amount exceeds the carrying amount 
and no impairment has been recorded.  

We are independent of the Group in accordance with Professional and Ethical Standard 1 International 
Code of Ethics for Assurance Practitioners (including International Independence Standards) (New 
Zealand) (PES 1) issued by the New Zealand Auditing and Assurance Standards Board and the 
International Code of Ethics for Professional Accountants (including International Independence 
Standards) issued by the International Ethics Standards Board for Accountants (IESBA Code), and we 
have fulfilled our other ethical responsibilities in accordance with these requirements.  

Our firm carries out other non-audit services for the Group in the areas of tax compliance, tax advisory, 
and the licensing of a software tool for subsidiary statutory financial statement preparation.   Our firm 
also carries out other assurance and agreed upon procedure services in relation to: compliance with 
management’s expert’s valuation, as adopted by 
the Board; 
banking and USPP covenants; the allocation of Community Trust revenue; the Group's application for the 
COVID-19 wage subsidy extension scheme; and the reconciliation of normalised results to reported 
results.  The provision of these other services has not impaired our independence as auditor of the Group.

●  Compared historical performance against budget, 
investigated material differences and considered 
the impact on future cash flow forecasts; 
●  Considered and challenged key assumptions 

including the impacts of COVID-19, and the key 
drivers of EBITDA growth and overall business 
performance, with reference to external evidence 
where possible; 

For the Adelaide CGU, we performed the following 
audit procedures:  
●  Compared the forecast cash flows used for FY21 to 

●  Compared historical performance against budget, 
investigated material differences and considered 
the impact on future cash flow forecasts; and  

cash flows to determine whether a reasonably 
possible change in assumptions could lead to an 
impairment. 

●  Performed a sensitivity analysis on the forecast 

●  Considered the five year forecast included in 

●  Understood the process undertaken by 

management to prepare the forecast;  

the Board approved business plan; 

PricewaterhouseCoopers, 15 Customs Street West, Private Bag 92162, Auckland 1142, New Zealand 
T: +64 (9) 355 8000, F: +64 (9) 355 8001, www.pwc.com/nz 

PwC 

Independent Auditor's Report

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We have audited the financial statements on pages 164 to 223 which comprise: 

Description of the key audit matter 

Independent auditor’s report  
To the shareholders of SkyCity Entertainment Group Limited 

●  Engaged our auditor’s valuation expert to: 

How our audit addressed the key audit matter 

the balance sheet as at 30 June 2020; 

In relation to the Adelaide CGU, an impairment of 
$160.6 million was recorded which broadly 
represents the difference between the mid point of 
the valuation range (determined by management’s 
valuation expert under the FVLCOD method and 
● 
adopted by the Directors) and the CGU’s carrying 
● 
value at 30 June 2020. 
● 
● 
● 
● 

the income statement for the year then ended; 

the statement of comprehensive income for the year then ended; 

the statement of changes in equity for the year then ended; 

the statement of cash flows for the year then ended; and 

−  Review and challenge key assumptions, 

including the discount and terminal growth 
rates based on their experience and external 
market evidence;   

−  Assess the reasonableness of the 2% cost of 
disposal assumption applied under the 
FVLCOD method based on their experience and 
industry knowledge; and  

−  Evaluate the final conclusions reached with 
reference to external market evidence. 

the notes to the financial statements, which include a summary of significant accounting policies. 

● 

Our opinion  
In our opinion, the accompanying financial statements of SkyCity Entertainment Group Limited (the 
Company), including its subsidiaries (the Group), present fairly, in all material respects, the financial 
position of the Group  as at 30 June 2020, its financial performance and its cash flows for the year then 
ended in accordance with New Zealand Equivalents to International Financial Reporting Standards (NZ 
IFRS) and International Financial Reporting Standards (IFRS).  

In conjunction with our auditor’s valuation expert, 
we assessed the valuation report prepared by 
management's valuation expert and considered key 
sensitivities over the model.  In doing so, we met 
with management’s valuation expert to understand 
and challenge their approach and assumptions; and 

●  Understood the impacts of the Adelaide expansion 

currently in progress on future performance and 
cash flows. 

Basis for opinion  
We conducted our audit in accordance with International Standards on Auditing (New Zealand) (ISAs 
(NZ)) and International Standards on Auditing (ISAs). Our responsibilities under those standards are 
further described in the Auditor’s responsibilities for the audit of the financial statements section of our 
report.  

For all CGUs, we assessed the appropriateness of 
disclosures made in the financial statements including 
those for key assumptions and sensitivities. 

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for 
our opinion.  

We are independent of the Group in accordance with Professional and Ethical Standard 1 International 
Code of Ethics for Assurance Practitioners (including International Independence Standards) (New 
Zealand) (PES 1) issued by the New Zealand Auditing and Assurance Standards Board and the 
International Code of Ethics for Professional Accountants (including International Independence 
Standards) issued by the International Ethics Standards Board for Accountants (IESBA Code), and we 
have fulfilled our other ethical responsibilities in accordance with these requirements.  

Our firm carries out other non-audit services for the Group in the areas of tax compliance, tax advisory, 
and the licensing of a software tool for subsidiary statutory financial statement preparation.   Our firm 
also carries out other assurance and agreed upon procedure services in relation to: compliance with 
banking and USPP covenants; the allocation of Community Trust revenue; the Group's application for the 
COVID-19 wage subsidy extension scheme; and the reconciliation of normalised results to reported 
results.  The provision of these other services has not impaired our independence as auditor of the Group.

We read the final agreement between SkyCity and 
Macquarie and independently assessed and challenged 
the accounting for the transaction, with the involvement 
of our technical accounting specialists. 
We read management’s paper and the independent 
technical accounting advice they received, outlining the 
considerations for the appropriate grouping of the 
carparks under the leasing criteria and the 
counterfactual scenarios.  
We obtained management's calculation of the allocation 
of the carrying value and the fair value of the unnested 
car parks between the main site and the initial 600 
NZICC carparks and the remaining 650 NZICC carparks. 
We specifically considered how management have 
treated the penalty payments and factored in judgement 
with regards to the expected lease commencement date. 
The resulting values were used to determine whether the 
finance lease accounting criteria has been met for the 
remaining 650 NZICC car parks.  
We tested the receipt of the concession payment and the 
calculation of the recognised gain, corroborating the 
amounts recognised in the financial statements to 
management's analysis, supported by the valuation of 
the carrying value of the car parks as previously 
determined and audited when the transaction was 
entered into during the year ended 30 June 2019. 

Accounting for the sale of the Auckland car park 
concession 
On 19 August 2019, the Auckland Car Park 
Concession transaction was completed. Macquarie 
Principal Finance Group (Macquarie) took over the 
operation and management of the main site car park 
and an initial 600 restricted use NZICC car parks at 
that time. Approximately 650 further NZICC car 
parks were to be provided at a date no later than 31 
December 2020, otherwise penalty payments would 
be incurred under the concession agreement.  
As a result of the NZICC fire, Macquarie no longer 
has access to the initial 600 NZICC car parks and 
delivery of the remaining approximately 650 NZICC 
car parks is likely to be delayed beyond 31 
December 2020. As there is significant judgement 
in determining how the car parks should be grouped 
for the assessment of the impact of the fire on the 
accounting treatment of the sale, this was a key 
audit matter.   
SkyCity used independent technical accounting 
experts to assist in determining the accounting 
treatment.  
Refer to notes 4 and 6 of the financial statements. 
A net gain of $66.4 million has been recognised in 
the income statement which is the excess of the 
concession payment allocated to the unnested main 
site and initial 600 NZICC carparks over their 
determined carrying value.  

PricewaterhouseCoopers, 15 Customs Street West, Private Bag 92162, Auckland 1142, New Zealand 
T: +64 (9) 355 8000, F: +64 (9) 355 8001, www.pwc.com/nz 

PwC 

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Description of the key audit matter 

Independent auditor’s report  
To the shareholders of SkyCity Entertainment Group Limited 

How our audit addressed the key audit matter 

Material uncertainty in investment property 
valuations relating to COVID-19 
As disclosed in note 15 of the financial statements, 
the Group’s investment properties total $72.4 
● 
million, of which $45.3 million is measured at fair 
value as at 30 June 2020 (30 June 2019: $40.6 
● 
million). The remaining $27.1 million of investment 
● 
property relating to the NZICC car park is held at 
cost as disclosed in note 15(d) of the financial 
● 
statements. 
● 
The valuation of the Group’s investment properties 
● 
held at fair value is inherently subjective and the 
valuations were performed by an independent 
registered valuer. The Group has adopted the 
assessed values determined by the valuer. 
The valuer takes into account property specific 
information such as the contracted tenancy 
agreements and rental income earned by the asset. 
The valuer has used the income capitalisation 
approach and has applied assumptions in relation to 
capitalisation rates and market rent, based on 
market data and transactional evidence, where 
available. These assumptions were adjusted at 30 
June 2020 to recognise the estimated impact of 
COVID-19. 
As at the 30 June 2020 valuation date, the 
independent registered valuer included a material 
valuation uncertainty clause in their report as a 
result of the COVID-19 pandemic. This clause 
highlights the difficulties in undertaking valuations 
due to the absence of relevant transactional 
evidence that demonstrates current market pricing. 
Therefore, less certainty and a higher degree of 
caution should be attached to the point estimate 
valuation. This represents an increase in the 
estimation uncertainty in the valuation of 
investment properties.  Because of the material 
valuation uncertainty we have considered the 
valuation of investment properties held at fair value 
to be a key audit matter. 

We have audited the financial statements on pages 164 to 223 which comprise: 

the balance sheet as at 30 June 2020; 

the income statement for the year then ended; 

the statement of comprehensive income for the year then ended; 

the statement of changes in equity for the year then ended; 

the statement of cash flows for the year then ended; and 

Given the subjectivity involved in determining 
valuations for individual properties, including 
alternative assumptions and valuation methods, there 
is a range of values that could be considered reasonable. 
The impact of COVID-19 at 30 June 2020 has resulted 
in material valuation uncertainty and a wider range of 
possible values than at past valuation points.  
We considered the adequacy of the disclosures made in 
note 1(h) and note 15 to the financial statements, which 
sets out the significant assumptions. These notes 
explain that there is material estimation uncertainty 
and there has been a material impact on the valuation 
of investment properties. We discussed with 
management and obtained sufficient appropriate audit 
evidence to demonstrate that management’s 
assessment of the suitability of the inclusion of the 
valuation in the balance sheet and disclosures made in 
the financial statements was appropriate. 
In assessing the valuation of investment properties, we 
performed the audit procedures outlined below: 
●  Reviewed the valuation reports from the 

the notes to the financial statements, which include a summary of significant accounting policies. 

Our opinion  
In our opinion, the accompanying financial statements of SkyCity Entertainment Group Limited (the 
Company), including its subsidiaries (the Group), present fairly, in all material respects, the financial 
position of the Group  as at 30 June 2020, its financial performance and its cash flows for the year then 
ended in accordance with New Zealand Equivalents to International Financial Reporting Standards (NZ 
IFRS) and International Financial Reporting Standards (IFRS).  

Basis for opinion  
We conducted our audit in accordance with International Standards on Auditing (New Zealand) (ISAs 
(NZ)) and International Standards on Auditing (ISAs). Our responsibilities under those standards are 
further described in the Auditor’s responsibilities for the audit of the financial statements section of our 
report.  

independent valuation expert for investment 
properties held at fair value; 

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for 
our opinion.  

●  Engaged our own in-house real estate valuation 
expert to assess the methodologies and critique 
and challenge the key assumptions used by the 
valuer to market evidence and current market 
conditions, including the appropriateness of the 
assumptions made for COVID-19 impacts; and 

●  For all properties held at fair value, the carrying 

We are independent of the Group in accordance with Professional and Ethical Standard 1 International 
Code of Ethics for Assurance Practitioners (including International Independence Standards) (New 
value was agreed to the external valuation reports, 
Zealand) (PES 1) issued by the New Zealand Auditing and Assurance Standards Board and the 
and we corresponded with the independent valuer, 
International Code of Ethics for Professional Accountants (including International Independence 
in conjunction with our auditor's expert, on the 
reports. This correspondence included the impact 
Standards) issued by the International Ethics Standards Board for Accountants (IESBA Code), and we 
that COVID-19 has had on market activity and 
have fulfilled our other ethical responsibilities in accordance with these requirements.  
how the valuer had factored this into their key 
assumptions.  
Our firm carries out other non-audit services for the Group in the areas of tax compliance, tax advisory, 
and the licensing of a software tool for subsidiary statutory financial statement preparation.   Our firm 
also carries out other assurance and agreed upon procedure services in relation to: compliance with 
banking and USPP covenants; the allocation of Community Trust revenue; the Group's application for the 
COVID-19 wage subsidy extension scheme; and the reconciliation of normalised results to reported 
results.  The provision of these other services has not impaired our independence as auditor of the Group.

The independent valuer and auditor’s expert confirmed 
that the valuation approach for each property was in 
accordance with accounting standards and suitable for 
use in determining the carrying value of investment 
properties at 30 June 2020. 
We assessed the independent valuer’s qualifications, 
expertise and their objectivity and we found no 
evidence to suggest that their objectivity was 
compromised in their performance of the valuations.  
We carried out audit procedures, on a sample basis, to 
test whether property-specific information supplied to 
the valuer by the Group reflected the underlying 
property records held by the Group. 

PricewaterhouseCoopers, 15 Customs Street West, Private Bag 92162, Auckland 1142, New Zealand 
T: +64 (9) 355 8000, F: +64 (9) 355 8001, www.pwc.com/nz 

PwC 

Independent Auditor's Report

161

 
 
  
 
 
 
 
  
 
 
 
● 
● 
● 
● 
● 
● 

Our audit approach 
Overview 

Independent auditor’s report  
To the shareholders of SkyCity Entertainment Group Limited 

An audit is designed to obtain reasonable assurance whether the financial 
statements are free from material misstatement. 

We have audited the financial statements on pages 164 to 223 which comprise: 

the balance sheet as at 30 June 2020; 

the income statement for the year then ended; 

Overall Group materiality: $8 million, which represents approximately 5% of 
average profit before tax from continuing operations over the past three years, 
excluding the net gain on the Auckland car park concession transaction, 
NZICC fire-related income, NZICC fire-related expenses and impairment of 
the Adelaide casino licence. 

the statement of comprehensive income for the year then ended; 

the statement of changes in equity for the year then ended; 

the statement of cash flows for the year then ended; and 

We chose profit before tax from continuing operations, which is a generally 
accepted benchmark, because in our view, it is the benchmark against which 
the performance of the Group is most commonly measured by users. 

the notes to the financial statements, which include a summary of significant accounting policies. 

We chose to use an average of the last three years and to normalise it as 
described above because, in our view, it provides a more stable measure of the 
Group’s performance. 

Our opinion  
In our opinion, the accompanying financial statements of SkyCity Entertainment Group Limited (the 
Company), including its subsidiaries (the Group), present fairly, in all material respects, the financial 
As reported above, we have five key audit matters, being: 
position of the Group  as at 30 June 2020, its financial performance and its cash flows for the year then 
ended in accordance with New Zealand Equivalents to International Financial Reporting Standards (NZ 
•  Accounting for the NZICC fire 
IFRS) and International Financial Reporting Standards (IFRS).  
•  Capital structure and funding liquidity, including the impact of COVID-19 
• 
Impairment considerations in respect of goodwill and other intangible 
assets, including the impact of COVID-19 

Basis for opinion  
We conducted our audit in accordance with International Standards on Auditing (New Zealand) (ISAs 
(NZ)) and International Standards on Auditing (ISAs). Our responsibilities under those standards are 
further described in the Auditor’s responsibilities for the audit of the financial statements section of our 
report.  

•  Accounting for the sale of the Auckland car park concession 
•  Material uncertainty in investment property valuations relating to 

COVID-19. 

Materiality 
The scope of our audit was influenced by our application of materiality.  

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for 
our opinion.  

We are independent of the Group in accordance with Professional and Ethical Standard 1 International 
Based on our professional judgement, we determined certain quantitative thresholds for materiality, 
Code of Ethics for Assurance Practitioners (including International Independence Standards) (New 
including the overall Group materiality for the financial statements as a whole as set out above. These, 
Zealand) (PES 1) issued by the New Zealand Auditing and Assurance Standards Board and the 
together with qualitative considerations, helped us to determine the scope of our audit, the nature, timing 
International Code of Ethics for Professional Accountants (including International Independence 
and extent of our audit procedures and to evaluate the effect of misstatements, both individually and in 
Standards) issued by the International Ethics Standards Board for Accountants (IESBA Code), and we 
aggregate on the financial statements as a whole. 
have fulfilled our other ethical responsibilities in accordance with these requirements.  

Audit scope 
We designed our audit by assessing the risks of material misstatement in the financial statements and our 
application of materiality. As in all of our audits, we also addressed the risk of management override of 
internal controls including among other matters, consideration of whether there was evidence of bias that 
represented a risk of material misstatement due to fraud. 

Our firm carries out other non-audit services for the Group in the areas of tax compliance, tax advisory, 
and the licensing of a software tool for subsidiary statutory financial statement preparation.   Our firm 
also carries out other assurance and agreed upon procedure services in relation to: compliance with 
banking and USPP covenants; the allocation of Community Trust revenue; the Group's application for the 
COVID-19 wage subsidy extension scheme; and the reconciliation of normalised results to reported 
results.  The provision of these other services has not impaired our independence as auditor of the Group.

We tailored the scope of our audit in order to perform sufficient work to enable us to provide an opinion 
on the financial statements as a whole, taking into account the structure of the Group, the accounting 
processes and controls, and the industries in which the Group operates. 

The structure of the Group means the majority of the audit work for the Group is performed by the New 
Zealand Group audit team. Our Group audit team also included people based in Australia who supported 
us in executing our audit procedures and brought knowledge of the trading environment and legal and 
regulatory framework in Adelaide.

PricewaterhouseCoopers, 15 Customs Street West, Private Bag 92162, Auckland 1142, New Zealand 
T: +64 (9) 355 8000, F: +64 (9) 355 8001, www.pwc.com/nz 

PwC 

162

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2020 
 
  
 
 
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Information other than the financial statements and auditor’s report 
The Directors are responsible for the annual report. Our opinion on the financial statements does not 
cover the other information included in the annual report and we do not express any form of assurance 
conclusion on the other information.  

Independent auditor’s report  
To the shareholders of SkyCity Entertainment Group Limited 

We have audited the financial statements on pages 164 to 223 which comprise: 

the balance sheet as at 30 June 2020; 

In connection with our audit of the financial statements, our responsibility is to read the other 
information and, in doing so, consider whether the other information is materially inconsistent with 
the financial statements or our knowledge obtained in the audit, or otherwise appears to be materially 
the statement of comprehensive income for the year then ended; 
misstated. If, based on the work we have performed on the other information that we obtained prior to 
the date of this auditor’s report, we conclude that there is a material misstatement of this other 
the statement of changes in equity for the year then ended; 
information, we are required to report that fact. We have nothing to report in this regard. 

the income statement for the year then ended; 

the statement of cash flows for the year then ended; and 

● 
● 
● 
● 
● 
● 

the notes to the financial statements, which include a summary of significant accounting policies. 

Responsibilities of the Directors for the financial statements 
The Directors are responsible, on behalf of the Company, for the preparation and fair presentation of the 
financial statements in accordance with NZ IFRS and IFRS, and for such internal control as the Directors 
determine is necessary to enable the preparation of financial statements that are free from material 
misstatement, whether due to fraud or error.  

Our opinion  
In our opinion, the accompanying financial statements of SkyCity Entertainment Group Limited (the 
Company), including its subsidiaries (the Group), present fairly, in all material respects, the financial 
position of the Group  as at 30 June 2020, its financial performance and its cash flows for the year then 
ended in accordance with New Zealand Equivalents to International Financial Reporting Standards (NZ 
IFRS) and International Financial Reporting Standards (IFRS).  

In preparing the financial statements, the Directors are responsible for assessing the Group’s ability to 
continue as a going concern, disclosing, as applicable, matters related to going concern and using the 
going concern basis of accounting unless the Directors either intend to liquidate the Group or to cease 
operations, or have no realistic alternative but to do so.  

Basis for opinion  
We conducted our audit in accordance with International Standards on Auditing (New Zealand) (ISAs 
(NZ)) and International Standards on Auditing (ISAs). Our responsibilities under those standards are 
further described in the Auditor’s responsibilities for the audit of the financial statements section of our 
report.  

Auditor’s responsibilities for the audit of the financial statements 
Our objectives are to obtain reasonable assurance about whether the financial statements, as a whole, are 
free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that 
includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an 
audit conducted in accordance with ISAs (NZ) and ISAs will always detect a material misstatement when 
it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the 
aggregate, they could reasonably be expected to influence the economic decisions of users taken on the 
basis of these financial statements.  

We are independent of the Group in accordance with Professional and Ethical Standard 1 International 
Code of Ethics for Assurance Practitioners (including International Independence Standards) (New 
Zealand) (PES 1) issued by the New Zealand Auditing and Assurance Standards Board and the 
International Code of Ethics for Professional Accountants (including International Independence 
Standards) issued by the International Ethics Standards Board for Accountants (IESBA Code), and we 
https://www.xrb.govt.nz/standards-for-assurance-practitioners/auditors-responsibilities/audit-report-1/ 
have fulfilled our other ethical responsibilities in accordance with these requirements.  

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for 
our opinion.  

A further description of our responsibilities for the audit of the financial statements is located at the 
External Reporting Board’s website at: 

This description forms part of our auditor’s report.  

Our firm carries out other non-audit services for the Group in the areas of tax compliance, tax advisory, 
and the licensing of a software tool for subsidiary statutory financial statement preparation.   Our firm 
also carries out other assurance and agreed upon procedure services in relation to: compliance with 
banking and USPP covenants; the allocation of Community Trust revenue; the Group's application for the 
COVID-19 wage subsidy extension scheme; and the reconciliation of normalised results to reported 
results.  The provision of these other services has not impaired our independence as auditor of the Group.

Who we report to 
This report is made solely to the Company’s shareholders, as a body.  Our audit work has been undertaken 
so that we might state those matters which we are required to state to them in an auditor’s report and for 
no other purpose.  To the fullest extent permitted by law, we do not accept or assume responsibility to 
anyone other than the Company and the Company’s shareholders, as a body, for our audit work, for this 
report or for the opinions we have formed. 

The engagement partner on the audit resulting in this independent auditor’s report is Richard Day.  

For and on behalf of:  

Chartered Accountants 
2 September 2020 

PricewaterhouseCoopers, 15 Customs Street West, Private Bag 92162, Auckland 1142, New Zealand 
T: +64 (9) 355 8000, F: +64 (9) 355 8001, www.pwc.com/nz 

Auckland 

PwC 

Independent Auditor's Report

163

 
 
  
 
 
  
 
 
 
Income Statement

For the year ended 30 June 2020

Continuing Operations

Revenue

Other income

Net gain on the Auckland car park concession transaction

Government grants

Share of losses from associates

NZICC	fire	related	income

NZICC	fire	related	expenses

Employee	benefits	expense

Impairment of Adelaide casino licence

Other expenses

Directors' fees

Gaming taxes

Direct consumables

Marketing and communications

Community contributions, levies and sponsorships

Fair value loss on investment property

Earnings Before Interest, Tax, Depreciation  
and Amortisation Expenses (EBITDA)

Depreciation and amortisation expense

Depreciation on right-of-use assets

Earnings Before Interest and Tax (EBIT)

Net	finance	costs

Profit Before Income Tax

Income	tax	benefit/(expense)

Profit from continuing operations

NOTES

3

5

4

5

6(a)

6(b)

24

7

15

7

10

11

18

2020

$'000

641,653

3,310

66,431

29,183

(83)

384,500

(108,090)

(284,867)

(160,600)

(97,134)

(900)

(30,254)

(54,376)

(16,045)

(10,382)

(14,055)

348,291

(85,446)

(1,114)

261,731

(28,613)

233,118

2,152

235,270

2019

$'000

802,265

20,799

–

–

(737)

–

–

(289,896)

–

(91,799)

(1,143)

(38,117)

(59,862)

(26,170)

(14,330)

(3,204)

297,806

(79,988)

–

217,818

(10,240)

207,578

(46,753)

160,825

Profit/(loss) from discontinued operations

30

118

(16,244)

Profit for the Year Attributable to Shareholders of the Company

235,388

144,581

Earnings per share for Profit Attributable  
to the Shareholders of the Company

Basic and diluted earnings per share attributable  
to continuing operations

Basic and diluted earnings per share attributable  
to discontinued operations

Basic and diluted earnings per share

CENTS

CENTS

8

8

8

35.4

–

35.4

23.8

(2.4)

21.4

TheaboveIncomeStatementshouldbereadinconjunctionwiththeaccompanyingnotes.

164

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2020                       
Statement of Comprehensive Income

For the year ended 30 June 2020

NOTES

Profit for the Year

Other comprehensive income 
Items that will not be reclassified to profit or loss

Asset Revaluation Reserve

Asset revaluation reserve – revaluation on transfer to investment property

15, 31

Items that may be subsequently reclassified to profit or loss

Foreign Currency Translation Reserve

Exchange differences on translation of overseas subsidiaries

Transfer to Income Statement on disposal of discontinued operation

Cash flow Hedge Reserve

Cash	flow	hedges	–	revaluations

Cash	flow	hedges	–	transfer	to	finance	costs

Cash	flow	hedges	–	income	tax

Cost of Hedging Reserve

Cost of hedging reserve – costs incurred/revaluations

Cost	of	hedging	reserve	–	transfer	to	finance	costs

Cost of hedging reserve – income tax

Other Comprehensive Income for the Year, Net of Tax

Total Comprehensive Income for the Year

31

31

31

2020

$'000

235,388

5,936

5,936

6,285

–

9,154

(5,143)

(1,239)

(113)

462

(98)

9,308

15,244

250,632

Theabovestatementofcomprehensiveincomeshouldbereadinconjunctionwiththeaccompanyingnotes.

2019

$'000

144,581

–

–

(11,498)

27,864

3,986

(5,459)

279

(195)

462

(75)

15,364

15,364

159,945

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165

                      
 
NOTES

14, 26

25

32

6(c)

27

23

24

4

32

15

19

10

6(d)

2020

$'000

54,224

42,252

53,288

6,628

1,989

49,571

11,019

218,971

1,528,902

649,531

–

10,574

23,100

72,400

6,877

51,967

227,000

2,570,351

2,789,322

2019

$'000

41,574

49,293

85

6,459

930

–

115,687

214,028

1,436,257

798,408

1,553

–

56,201

40,660

4,843

–

–

2,337,922

2,551,950

Balance Sheet

As at 30 June 2020

ASSETS

Current Assets

Cash and bank balances

Receivables and prepayments

Derivative	financial	instruments

Inventories

Current tax receivables

NZICC	fire	recoveries

PP&E	classified	as	held	for	sale

Total Current Assets

Non-current Assets

Property, plant and equipment

Intangible assets

Investment in associate

Finance lease receivable

Derivative	financial	instruments

Investment properties

Deferred tax assets

Right-of-use asset

NZICC	fire	recoveries

Total Non-current Assets

Total Assets

166

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2020                        
Balance Sheet (continued)

As at 30 June 2020

LIABILITIES

Current Liabilities

Payables and provisions

Interest bearing liabilities

Current tax liabilities

Derivative	financial	instruments

Lease liabilities

Deferred licence value

Total Current Liabilities

Non-current Liabilities

Interest bearing liabilities

Non-current payables

Lease income in advance

Derivative	financial	instruments

Deferred tax liabilities

Lease liabilities

Deferred licence value

Total Non-current Liabilities

Total Liabilities

Net Assets

EQUITY

Share capital

Reserves

Retained earnings

Total Equity

Theabovebalancesheetshouldbereadinconjunctionwiththeaccompanyingnotes.

NOTES

2020

$'000

2019

$'000

28

13, 14

32

10

16

221,842

302,509

776

6,113

485

153,165

684,890

228,112

49,127

14,653

784

–

–

292,676

12, 14

282,731

495,913

22

32

20

10

17

29

31

10,569

39,815

24,375

45,175

52,188

214,972

669,825

1,354,715

1,434,607

1,288,287

(33,321)

179,641

1,434,607

1,512

–

30,913

70,160

–

504,804

1,103,302

1,395,978

1,155,972

1,126,996

(48,565)

77,541

1,155,972

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Statement of Changes in Equity

For the year ended 30 June 2020

NOTES

SHARE 
CAPITAL

RESERVES

RETAINED 
EARNINGS

TOTAL EQUITY

Balance as at 1 July 2018

Adjustment on adoption of IFRS15

$'000

$'000

1,152,260

(63,929)

–

–

Restated balance at the beginning of the year

1,152,260

(63,929)

Total comprehensive income

Dividends paid

Shares issued under Dividend Reinvestment Plan

Share rights issued for employee service

Net movement in treasury shares

Buy back and cancellation of shares

Balance as at 30 June 2019

Balance as at 1 July 2019

Total comprehensive income

Dividends paid

Equity raising

Share rights issued for employee service

Net movement in treasury shares

Buy back and cancellation of shares

9

29

29

29

29

9

29

29

29

29

–

–

8,591

4,540

397

(38,792)

1,126,996

1,126,996

–

–

177,160

3,698

436

(20,003)

15,364

–

–

–

–

–

$'000

69,695

(1,046)

68,649

144,581

$'000

1,158,026

(1,046)

1,156,980

159,945

(135,689)

(135,689)

–

–

–

–

8,591

4,540

397

(38,792)

1,155,972

1,155,972

(48,565)

(48,565)

77,541

77,541

15,244

235,388

250,632

–

–

–

–

–

(133,288)

(133,288)

–

–

–

–

177,160

3,698

436

(20,003)

Balance as at 30 June 2020

1,288,287

(33,321)

179,641

1,434,607

Theabovestatementofchangesinequityshouldbereadinconjunctionwiththeaccompanyingnotes.

168

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2020Statement of Cash Flows

For the year ended 30 June 2020

Cash Flows from Operating Activities

Receipts from customers

Payments to suppliers and employees

Government grants

Gaming taxes and levies paid

Income taxes paid

NOTES

Net Cash Inflow from Operating Activities

39

Cash Flows from Investing Activities

Disposal of business

Cash and bank balances disposed as part of discontinued operations

Disposal of Federal Street car park

Net purchase of property, plant and equipment

Payments for investment property

Auckland car park concession disposal

Payments for intangible assets

NZICC	fire	related	income

NZICC	fire	related	costs

Lease income received in advance

Net Cash Outflow from Investing Activities

Cash Flows from Financing Activities

Issue of new share capital

Cash	flows	associated	with	derivatives

New borrowings

Repayment of borrowings

Net issue of treasury shares

Dividends paid to company shareholders

9

Interest paid

Buy back of shares

Repayment of lease liabilities

Net Cash Outflow from Financing Activities

Net Increase/(Decrease) in Cash and Bank Balances

Cash and bank balances at the beginning of the year

Cash and Bank Balances at the End of the Year

14, 26

Theabovestatementofcashflowsshouldbereadinconjunctionwiththeaccompanyingnotes.

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2020

$'000

655,470

(480,613)

27,354

202,211

(40,988)

(41,057)

120,166

–

–

–

(324,625)

(2,252)

128,946

(20,515)

106,000

(26,638)

39,815

(99,269)

177,160

(2,327)

45,814

(34,127)

–

(133,288)

(41,444)

(19,566)

(469)

(8,247)

12,650

41,574

54,224

2019

$'000

860,352

(498,602)

–

361,750

(58,800)

(50,626)

252,324

197,065

(12,204)

40,000

(303,651)

(8,564)

–

(29,129)

–

–

–

(116,483)

–

3,540

28,000

–

397

(127,098)

(37,787)

(37,274)

–

(170,222)

(34,381)

75,955

41,574

169

                       
 
1      Summary of Significant 
Accounting Policies

SkyCity Entertainment Group Limited (SkyCity or 
the company and its subsidiaries or the Group) 
operates in the gaming, entertainment, hotel, 
convention, hospitality and tourism sectors. 
The Group has operations in New Zealand 
and Australia.

SkyCity is a limited liability company incorporated 
and domiciled in New Zealand.  The address of 
its	registered	office	is	99	Albert	Street,	Auckland.	
The company is dual-listed on the New Zealand and 
Australian stock exchanges.

These	consolidated	financial	statements	were	
approved for issue by the Board of Directors on 
2 September 2020.

(a)     Basis of Preparation

The	financial	statements	of	the	Group	have	been	
prepared in accordance with Generally Accepted 
Accounting Practice (GAAP). They comply with 
New Zealand Equivalents to International Financial 
Reporting Standards (NZ IFRS) and other applicable 
Financial Reporting Standards, as applicable to 
for-profit	entities.	The	financial	statements	also	
comply with International Financial Reporting 
Standards (IFRS). 

The	Group	is	designated	as	a	for-profit	entity	for	
financial	reporting	purposes.

The	consolidated	financial	statements	incorporate	
the assets and liabilities of all subsidiaries of the 
Group as at 30 June 2020 and the results of all 
subsidiaries for the year then ended. 

Going Concern

There are inherent uncertainties in both 
New Zealand and Australia relating to COVID-19, 
the impact of continued border closures and the 
extent of the deterioration in general economic 
conditions.  Accordingly, the Directors consider 
it appropriate to take a cautious outlook for the 
prospects of SkyCity's businesses. The Directors are 
of the view that these factors will continue to have a 
negative impact on the Group’s earnings in the near 
term compared to previous expectations.

In response, the Group has taken the following 
measures to ensure the business has adequate 
liquidity available and to ensure SkyCity continues 
to be a going concern:

• 

 introduced cost control measures such as 
reducing the New Zealand workforce by 
approximately 25% to right-size the business to 
the expected new level of customer demand;

• 

• 

• 

• 

• 

• 

 cancelled or deferred some capital and 
operating spend;

 applied for and received the New Zealand 
Government wage subsidy and the Australian 
JobKeeper payment;

 raised $230 million of additional equity in June 
and July 2020;

 restructured bank debt to increase available 
facilities and extend maturities;

 obtained covenant waivers and amendments 
from banks and USPP noteholders; and

 announced the early redemption of the 
New Zealand bonds in September 2020 to 
avoid	the	risk	of	breaching	financial	covenants	
associated with the bonds.

Notwithstanding the uncertainties around 
forecasting earnings in the COVID-19 environment, 
the directors have concluded there are no 
material uncertainties related to SkyCity being 
a going concern. Accordingly, the directors have 
concluded	that	it	is	appropriate	that	these	financial	
statements continue to be prepared on a going 
concern basis.  

The Group has a negative working capital balance of 
$466	million,	largely	as	a	result	of	the	classification	
of some debt as current liabilities and transfer of 
Adelaide's deferred licence value from non-current 
to	current	liabilities.	The	Group	has	significant	
available undrawn committed banking facilities 
totalling $405 million as at 30 June 2020 (refer to 
note 12) and has the ability to fully pay all debts as 
they fall due.

Statutory Base

SkyCity Entertainment Group Limited is a company 
registered under the Companies Act 1993 and is a 
FMC reporting entity under Part 7 of the Financial 
Markets	Conduct	Act	2013.	The	financial	statements	
of the Group have been prepared in accordance 
with the requirements of Part 7 of the Financial 
Markets Conduct Act 2013 and the NZX Main Board 
Listing Rules. 

Measurement Basis

These	financial	statements	have	been	prepared	
under	the	historical	cost	convention,	as	modified	by	
the	revaluation	of	financial	assets	and	liabilities	and	
investment	properties	at	fair	value	through	profit	
or loss.

Non-GAAP Financial Information

The	Group’s	standard	profit	measure	prepared	
under New Zealand Generally Accepted Accounting 

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Practice	(GAAP)	is	profit	for	the	year,	or	net	profit	
after	tax.	The	Group	also	uses	non-GAAP	financial	
information which is not prepared in accordance 
with New Zealand International Financial Reporting 
Standards	(NZ	IFRS)	when	discussing	financial	
performance. The directors and management 
believe	that	this	non-GAAP	financial	information	
provides useful information to readers of the 
financial	statements	to	assist	in	the	understanding	
of	the	Group’s	financial	performance	and	is	
consistent with the information used internally to 
evaluate the performance of business units.

Definitions	of	non-GAAP	financial	information	used	
in	these	financial	statements	are:

• 

 EBITDA: earnings before interest, tax, 
depreciation and amortisation; and

•  EBIT: earnings before interest and tax.

Critical Accounting Estimates and Judgements

The	preparation	of	financial	statements	requires	
the use of certain critical accounting estimates. 
It also requires the company to exercise its 
judgement in the process of applying the Group’s 
accounting policies.  

Impairment Tests

Judgement is used in the determination of the 
recoverable	amount	of	goodwill	and	indefinite	
useful life casino licences.

The Group tests annually whether goodwill and 
indefinite	useful	life	licences	have	suffered	any	
impairment, in accordance with the accounting 
policy stated in note 24. The recoverable amounts of 
cash-generating units have been determined based 
on value in use calculations. These calculations 
require the use of estimates.

There	is	sufficient	headroom	between	the	value	
in use calculations and the carrying value of the 
related	cash	generating	units'	assets	that	significant	
changes in the assumptions used would not require 
an impairment.

Professional judgement has been made to treat 
the entire Auckland precinct as a single cash 
generating unit given the close and interconnected 
relationship	of	the	cash	flows	across	all	of	
SkyCity’s Auckland businesses.

Impairment testing has also been completed on 
the Adelaide casino licence (an amortising asset).  
Judgement was used to determine the valuation 
and resulting impairment charge. The assessment 
was prepared using a fair value less costs of disposal 
approach and is discussed further in note 24.

New Zealand International Convention Centre  
Matters

Judgement has been used in determining 
the appropriate accounting consequences 
of the New Zealand International 
Convention	Centre	(NZICC)	fire,	including	
the following:

• 

• 

• 

• 

• 

 the nature of the contractual relationships 
between the Group, Fletcher Construction 
Company Limited (FCC) and the insurers;

	the	extent	of	the	damage	resulting	from	the	fire,	
including an initial assessment of the extent of 
damage to the structural steel;

 the estimated cost of rebuilding the damaged 
portion of the impacted buildings;

timing of the remediation work; and

 likelihood of recovery by the Group for the costs 
associated	with	the	fire.

These are discussed further in note 6.

Judgement has been used in determining the 
appropriate accounting for liquidated damages 
arising from delays in the construction of the NZICC 
and Horizon Hotel (note 37) and the closure of the 
Nelson Street car park access tunnel (note 6).

Auckland Car Park Concession Transaction

Judgement has been used in determining 
the	accounting	treatment	as	a	finance	lease	
of	a	significant	part	of	the	Auckland	car	park	
concession (which was sold during the period).  
The	determination	of	the	finance	lease	accounting	
required the use of estimates including determining 
the fair value of the car parks immediately before 
the transaction, the fair value of exclusive use car 
parks and the calculation of the carrying value 
of the existing car park assets. Further details are 
provided in note 4.

Investment Properties – Valuations

The Group carries its investment properties at fair 
value, with changes in fair value being recognised in 
profit	or	loss.	The	Group	engaged	an	independent	
valuation expert to assess fair values as at 30 June 
2020 for the investment properties. The valuer notes 
in their valuations of investment property that there 
is currently material valuation uncertainty as a result 
of COVID-19. Further details are provided in note 15. 

COVID-19 Impacts

Judgement has been used in determining the 
appropriate accounting consequences of the 
impacts of COVID-19 on a number of account 
balances. These impacts are discussed further in 
note 1(h).

Notes to the Financial Statements

171

 
(b)  Principles of Consolidation

(iii)   Foreign Operations

(i)    Subsidiaries

Subsidiaries are all entities (including structured 
entities) over which the Group has control. 
The Group controls an entity when the Group is 
exposed to, or has rights to, variable returns from 
its involvement with the entity and has the ability 
to affect those returns through its power over the 
entity. Subsidiaries are fully consolidated from 
the date on which control is transferred to the 
Group. They are deconsolidated from the date that 
control ceases.

Inter-company transactions, balances and 
unrealised gains on transactions between Group 
companies are eliminated. Unrealised losses are 
also eliminated. When necessary, amounts reported 
by subsidiaries have been adjusted to conform with 
the Group's accounting policies.

(c)   Foreign Currency Translation

The	results	and	financial	position	of	foreign	
entities (none of which has the currency of a 
hyperinflationary	economy)	that	have	a	functional	
currency different from the presentation currency 
are translated into the presentation currency as 
outlined below:

• 

• 

• 

 assets and liabilities for each balance sheet 
presented are translated at the closing rate at 
the date of that balance sheet;

 income and expenses for each income statement 
are translated at average exchange rates; and

 all resulting exchange differences are recognised 
in other comprehensive income.

Exchange differences arising from the translation 
of any net investment in foreign entities, and 
of borrowings and other currency instruments 
designated as hedges of such investments, are 
taken to shareholders' equity.

(i)    Functional and Presentation Currency

(d)   Goods and Services Tax (GST)

The Income Statement, Statement of Cash 
Flows, Statement of Comprehensive Income 
and Statement of Changes in Equity have been 
prepared so that all components are stated 
exclusive of GST. All items in the Balance Sheet are 
stated net of GST, with the exception of receivables 
and payables, which include GST invoiced.

(e)   Statement of Cash Flows

Cash	flows	associated	with	derivatives	that	are	part	
of a hedging relationship are off-set against cash 
flows	associated	with	the	hedged	item.

(f)    New Accounting Standards Adopted  

in the Year

Other than the adoption of NZ IFRS 16 Leases, 
the accounting policies that materially affect 
the measurement of the Income Statement, 
Statement of Comprehensive Income, Balance 
Sheet, Statement of Changes in Equity and the 
Statement of Cash Flows have been applied on a 
basis consistent with prior year.

Items	included	in	the	financial	statements	of	
each Group Company's operations are measured 
using	the	currency	that	best	reflects	the	
economic substance of the underlying events 
and circumstances relevant to that operation 
(functional	currency).	The	consolidated	financial	
statements are presented in New Zealand dollars 
which is the Group's presentation currency.

(ii)   Transactions and Balances

Foreign currency transactions are translated 
into the functional currency using the exchange 
rates prevailing at the dates of the transactions. 
Foreign exchange gains and losses resulting from 
the settlement of such transactions and from the 
translation at year end exchange rates of monetary 
assets and liabilities denominated in foreign 
currencies are recognised in the Income Statement, 
except when deferred in other comprehensive 
income	as	qualifying	cash	flow	hedges	and	
qualifying net investment hedges.

Translation	differences	on	financial	assets	and	
liabilities	carried	at	fair	value	through	profit	and	loss	
are recognised in the Income Statement as part of 
the fair value gain or loss. Translation differences 
on	non-monetary	financial	assets	such	as	equity	
classified	at	fair	value	through	other	comprehensive	
income are included in the Statement of 
Comprehensive Income.

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NZ IFRS 16, Leases

With effect from 1 July 2019, the Group adopted 
NZ IFRS 16 Leases.  The effect of this was to create as 
at 1 July 2019 Right-Of-Use Assets of $50.8 million 
and recognise Lease Liabilities of $50.8 million 
(calculated based on a weighted average 
incremental borrowing rate of 5.87%).

• 

• 

	reduce	Net	Profit	After	Taxation	by	
approximately $0.5m; and

 lease payments are no longer part of operating 
cash	flows	but	are	included	within	financing	
cash	flows.

The impact on the FY20 Income Statement was to:

• 

• 

• 

 reduce operating expenses by approximately 
$3.6 million;

 increase depreciation by approximately $1.1 million;

	increase	finance	costs	by	approximately	
$3.1 million;

The above has no cash effect to the Group and the 
change	is	for	financial	reporting	purposes	only.

The	Group	adopted	the	simplified	transition	
approach under NZ IFRS 16 in the year ended 
30 June 2020 and did not restate comparative 
amounts for 2019.

Measurement of Lease Liabilities

Operating lease commitments disclosed as at 30 June 2019

Discounted using the incremental borrowing rates

Lease liability recognised as at 1 July 2019

Of which are:

Current lease liabilities

Non-current lease liabilities

$'000

358,263

50,821

50,821

707

50,114

50,821

(g)     Standards, Amendments and Interpretations 

(h)    Significant Transactions During the Year

to Existing Standards that are not 
yet Effective

There are no new standards, amendments and 
interpretations to existing standards that have 
been published that are mandatory for the 
Group’s accounting periods beginning on or after 
1 July 2020 or later periods that would have a 
material impact.

New Zealand International Convention Centre Fire

On	22	October	2019,	there	was	a	significant	fire	
at the construction site of the New Zealand 
International Convention Centre (NZICC) 
in	Auckland.	This	fire	has	caused	extensive	damage	
to the NZICC and relatively minor damage to 
Horizon Hotel which is being constructed on the 
adjacent site. To date, it has not been possible to 
complete a full assessment of the extent of damage 
caused	by	the	fire.	The	Group	has	engaged	an	
independent expert to estimate the likely extent 
of	damage.	The	expert	does	not	yet	have	sufficient	
information to complete a full assessment.

Notes to the Financial Statements

173

 
 
The	following	table	summarises	the	impact	of	the	NZICC	fire:

ITEM

NZICC IMPACT

NZICC Fire Related Income

NZICC Fire Related Expenses

Cost Capitalisation

Estimated insurance proceeds to cover the full 
reinstatement	to	the	pre-fire	condition	have	been	
recognised as income.  

Insurance proceeds for other costs incurred (business 
interruption costs, site preparation and clearing costs, 
payments under the Auckland car park concession 
agreement	and	other	ongoing	costs	as	a	result	of	the	fire)	
are recognised as income when the costs are incurred.

Damaged/destroyed components have been recognised as 
an expense, partially offset by a transfer from the deferred 
licence value.

Other	costs	as	a	result	of	the	fire	are	expensed	as	incurred.

Capitalisation of borrowing costs and some internal costs 
associated with the NZICC and Horizon Hotel has been 
suspended.

Property, Plant and Equipment

Damaged/destroyed components of both buildings have 
been derecognised.

Deferred Licence Value

Insurance Proceeds

Liquidated Damages

Auckland Car Park Concession

NZICC Long Stop Date

Partial release of the deferred licence value for the NZICC 
based on the percentage of the building damaged.

Estimated insurance proceeds to cover the full 
reinstatement	to	the	pre-fire	condition	have	been	
recognised as a receivable on the Balance Sheet.

Insurance proceeds to cover the cost of site clean-up and 
preparation have been recognised as the underlying costs 
are incurred.

Recognition of liquidated damages for the closure of the 
Nelson Street car park access tunnel.

Accounting treatment for the previously announced sale 
of the Auckland car park concession has been updated to 
reflect	the	delays	to	completion	of	the	NZICC	car	park.

The Crown has agreed to an extension of the Completion 
Long Stop date included in the New Zealand International 
Convention Centre Project and Licensing Agreement.

The revised date is now 2 January 2025 (previously 
1 January 2023).

SkyCity expects to complete the NZICC before this date.

The	accounting	impact	of	the	NZICC	fire	is	discussed	in	detail	in	note	6.

NOTE

6

6

6

23

17

6

6

4

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Partial Lease of the Existing Auckland  
Convention Centre

With effect from 31 October 2019, portions of the 
existing Auckland convention centre have been 
leased to All Blacks Experience Limited and Weta 
Workshop Limited. As a result, this portion of the 
existing	convention	centre	has	been	reclassified	
as Investment Property. Immediately before 
reclassification,	this	portion	of	the	building	
was revalued.

This has resulted in the following adjustments as at 
31 October 2019:

• 

• 

• 

 a reduction in Property, Plant and Equipment of 
$10.5 million (refer note 23);

 an increase in Investment Properties of 
$16.4 million (refer note 15); and

 an increase in the Asset Revaluation Reserve of 
$5.9 million (refer note 31).

A further revaluation was completed as at 
30 June 2020 which resulted in a fair value loss of 
$5.3 million.

Auckland Car Park Concession Transaction

On 4 April 2019, the Group announced it had 
entered into a binding, conditional agreement 
to sell a long term concession to 2048 over the 
Auckland car parks to Macquarie Principal Finance 
Group (Macquarie) for $220.0 million, to be paid 
upfront in a lump sum on completion.

The Auckland car park concession transaction was 
completed on 19 August 2019 and is discussed in 
note 4.

Share Buy Back

In February 2019, the Group announced an 
on market share buy back of up to 5.0% of its 
total shares during 2019. During the year ended 
30 June 2020, the Group purchased and cancelled 
$20.0 million of shares.  Since the announcement 
in February 2019, a total amount of $58.7 million 
of shares have been purchased and cancelled. 
The effect of this is shown in note 29.

Liquidated Damages

Included within the FCC construction contracts 
for the NZICC and Horizon Hotel is the right to 
liquidated damages if certain milestones are 
not met. 

As at 30 June 2020, SkyCity had withheld 
$39.5 million from payments to FCC for liquidated 
damages. This is treated as a contingent asset and 
further details are provided in note 37.

COVID-19

On 11 March 2020, the World Health 
Organization declared a global pandemic 
as a result of the outbreak and spread of 
COVID-19. On 23 March 2020, SkyCity closed 
all its New Zealand and Adelaide properties. 
The New Zealand properties reopened on 
14 May 2020, with the exception of Wharf Casino 
in Queenstown which currently remains closed. 
SkyCity Adelaide reopened on 29 June 2020 as part 
of the South Australian Government’s three-stage 
approach to easing the COVID-19 restrictions.

A number of decisions and actions have had to be 
taken to mitigate the impacts of these events:

• 

• 

• 

• 

	significant	operational	effort	has	gone	into	
closing and reopening SkyCity's properties with 
rigorous health and safety measures in place;

 SkyCity rapidly restructured its New Zealand 
workforce, downsizing it by around 25% to 
ensure SkyCity continued to be sustainable as a 
smaller domestically focused business;

 SkyCity implemented other cost and capital 
saving initiatives; and

 SkyCity undertook an equity raising, arranged 
new bank facilities and secured covenant waivers 
to	ensure	that	it	has	sufficient	liquidity	and	
funding capacity.

These actions mean that SkyCity is now well 
positioned to manage ongoing future risks 
associated with COVID-19. SkyCity has also been 
aided by government responses in the form of 
wage subsidies and other assistance measures. 
SkyCity's core domestic gaming business is resilient 
and has rapidly returned to being cash positive and 
profitable.	Other	businesses	that	are	more	reliant	
on international visitors (including international 
VIP gaming, hotels and restaurants) are likely to fully 
recover only when international borders reopen.

Development work on the SkyCity Adelaide 
expansion and hotel projects and associated master 
planning projects was able to continue over the 
period due to construction being deemed as an 
essential service in Australia. Work recommenced 
in late May 2020 on the NZICC and Horizon Hotel 
projects following the move to Alert Level 3 
of the COVID-19 Alert system in New Zealand. 
The Horizon Hotel is now expected to be delivered 
during 2021 and the NZICC is now expected to be 
completed during 2023. 

Notes to the Financial Statements

175

 
The equity raising completed in July 2020 ensures that the major projects under construction remain 
fully funded and that SkyCity is also able to continue with smaller projects that will enhance operations. 
Following	the	equity	raising	and	the	arrangement	of	new	bank	facilities,	SkyCity	now	has	significant	liquidity	
available should the COVID-19 situation worsen. Dividends are currently suspended as a requirement of the 
covenant waivers and amendments. 

A summary of the accounting impacts of COVID-19 on the Group is set out below:

ITEM

COVID‑19 IMPACTS

NOTE

Closure of SkyCity's  
Land-based Casinos

New Zealand casinos closed on 23 March 2020 and, 
with the exception of Wharf Casino, reopened on 
14 May 2020. SkyCity Adelaide closed on 23 March 2020 
and reopened on 29 June 2020.

Reduction in Revenues

The	closure	of	SkyCity's	casinos	has	significantly	
reduced revenues.  

3

To highlight the extent of the reduced revenues, 
total revenues in the relevant comparative periods 
(New Zealand properties: 23 March 2019 to 13 May 2019; 
SkyCity Adelaide: 23 March 2019 to 28 June 2019; and 
International Business 1 March 2019 to 30 June 2019 
(reflecting	the	period	of	international	travel	restrictions))	
are estimated at approximately $170 million.

The Group has applied for, and received, the New Zealand 
Government wage subsidy and the Australian JobKeeper 
payment.

5

Total payments relating to the year ended 30 June 2020 
were $29.2 million.

Over the period of closure, New Zealand salaried staff 
who continued to work received their full salary (less 
any voluntary contribution to a staff hardship fund).  
Salaried staff were requested to take annual leave over 
the lockdown period if they were not able to work. 
New Zealand waged and casual employees who were 
unable to work received 80% of their average earnings. 
They were able to top this up to 100% of their average 
earnings by taking paid leave. New Zealand waged 
employees who were able to work received their 
normal pay.

Over the period of closure, around 90% of Australian 
staff were fully stood down and the remaining 10% 
of employees were partially stood down on reduced 
hours.  80% of Australian staff were eligible for the 
JobKeeper payment.

As	a	result	of	payment	difficulties	for	a	small	number	
of customers, a provision against International Business 
debtors of $5.7 million has been included within the 
Income Statement.

There has been a decline in the fair value of investment 
properties due to the expected reaction of the property 
market to COVID-19.

25

15

The valuer has also noted material valuation uncertainty 
in determining the fair value of the Group's investment 
properties given the potentially material and unknown 
impact of COVID-19. The valuer has recommended 
frequent reviews of the valuations for changes in the 
underlying assumptions.

Government Grants

Employment Costs

Receivables

Investment Properties

176

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COVID‑19 IMPACTS

Property, Plant and Equipment

Various capital projects have been delayed, placed on hold 
or terminated. Costs of delays have been included in the 
carrying value of Property, Plant and Equipment.

Costs incurred to date on terminated projects have been 
written off in the current year.

NOTE

23

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Intangible Assets

Tax Expense and Deferred Tax 
Liabilities

Funding Plan

An impairment of the Adelaide casino licence has been 
recognised in the current year. In the absence of COVID-19 
it was very likely that an impairment of the Adelaide casino 
licence would still have been required. However, COVID-19 
has increased the size of the impairment recognised.

24

The impacts of COVID-19 have also reduced the valuation 
surpluses associated with the Auckland and Hamilton 
intangible assets (although these continue to be strongly 
positive).

During the year, the New Zealand Government 
reintroduced depreciation on industrial and commercial 
buildings for tax purposes. The change applies from 
1 July 2020 and the Group has elected to use the 2% 
diminishing value basis depreciation rate. 

18, 20

As a result, the tax base of the Group’s buildings as at 
30 June 2020 increased by $86.1 million. The resulting 
difference between the accounting carrying value and the 
reinstated tax base gave rise to a reduction in deferred tax 
liabilities and a reduction in tax expense of $24.1 million.

A comprehensive funding plan was announced on 
17 June 2020 to strengthen the Group's balance sheet 
and secure additional liquidity in response to uncertainty 
around future impacts of COVID-19:

12, 29

• 

• 

• 

• 

• 

 raised $230 million of additional equity in June and 
July 2020;

 restructured bank debt to increase available facilities 
and extend maturities; 

 obtained covenant waivers and amendments from 
banks and USPP noteholders;

 announced the early redemption of the New Zealand 
bonds in September 2020 to avoid the risk of breaching 
financial	covenants	associated	with	the	bonds;	and	

 suspended dividends for the period of covenant 
waivers/relief.

Notes to the Financial Statements

177

 
2    Segment Information

Operating segments are reported in a manner consistent with the internal reporting provided to 
the	chief	operating	decision	maker.	The	chief	operating	decision	maker	has	been	identified	as	the	
Chief	Executive	Officer	(CEO).

Prior period disclosures have been adjusted to treat the NZICC as part of the Auckland segment to align 
with the current period.

(a)    Primary Reporting Format – Business Segments

SKYCITY 
AUCKLAND

OTHER NZ 
OPERATIONS

SKYCITY 
ADELAIDE

SKYCITY 
DARWIN

INTERNATIONAL 
BUSINESS

CORPORATE 
/GROUP

TOTAL

$'000

$'000

$'000

$'000

$'000

$'000

$'000

2020

Gaming revenue

312,282

51,554

90,995

Online revenue

Non-gaming revenue

NZICC	fire	income

Sale of Auckland car park 
concession

–

138,680

384,500

66,431

4,521

11,166

–

–

–

27,151

–

–

Total revenue

901,893

67,241

118,146

Shares	of	net	profits/(losses)	 
of associates

–

(83)

–

Expenses

(292,198)

(41,625)

(107,126)

Adelaide casino licence 
impairment

–

NZICC	fire	expenses

(108,090)

–

–

(160,600)**

–

Depreciation and amortisation

(46,073)

(6,159)

(19,090)

Segment profit/(loss) (EBIT)

455,532

19,374

(168,670)

Net finance costs (including 
discontinued operations)

Profit	before	income	tax

Plus: Discontinued operations 
before tax (note 30)

Profit before income tax from 
continuing operations

Segment assets

1,738,081

100,891

617,139

Net additions to non-current 
assets	(other	than	financial	
assets and deferred tax)

147,380

9,573

229,369

*Includesrebatesandcomplimentaryplay. 

**EquivalenttoA$150million.

–

–

–

–

–

–

–

–

–

–

–

–

–

–

75,948*

–

8

–

–

–

–

530,779

4,521

1,144

178,149

–

–

384,500

66,431

75,956

1,144

1,164,380

–

–

(83)

(72,184)

(34,183)

(547,316)

–

–

–

–

–

(160,600)**

(108,090)

(15,238)

(86,560)

3,772

(48,277)

261,731

(28,613)

233,118

118

233,236

–

–

333,211

2,789,322

19,692

406,014

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SKYCITY 
AUCKLAND

OTHER NZ 
OPERATIONS

SKYCITY 
ADELAIDE

SKYCITY 
DARWIN

INTERNATIONAL 
BUSINESS

CORPORATE 
/GROUP

TOTAL

$'000

$'000

$'000

$'000

$'000

$'000

$'000

2019

Gaming revenue

378,061

56,533

124,801

60,699

122,580

Non-gaming revenue

189,862

9,922

21,101

22,402

36

Total revenue

567,923

66,455

145,902

83,101

122,616

Shares	of	net	profits/(losses)	 
of associates

–

(737)

–

–

–

–

–

–

–

742,674

243,323

985,997

(737)

Expenses

(290,153)

(37,160)

(123,566)

(62,679)

(119,610)

(33,848)

(667,016)

Depreciation and amortisation

(47,436)

(5,390)

(17,687)

(4,711)

–

(9,474)

(84,698)

Segment profit/(loss) (EBIT)

230,334

23,168

4,649

15,711

3,006

(43,322)

233,546

Net finance costs (including 
discontinued operations)

Profit	before	income	tax

Less: Discontinued operations 
before tax (note 30)

Profit before income tax from 
continuing operations

(10,212)

223,334

(15,756)

207,578

Segment assets

1,647,453

101,584

548,778

–

Net additions to non-current 
assets	(other	than	financial	
assets and deferred tax)

261,636

20,490

73,075

3,933

–

–

254,135 2,551,950

30,183

389,317

(b)    Secondary Reporting Format – Geographical Segments

New Zealand

Australia

TOTAL REVENUE 

NON‑CURRENT ASSETS 
EXCLUDING FINANCIAL 
INSTRUMENTS AND 
DEFERRED TAX ASSETS

2020
$'000

2019
$'000

2020
$'000

2019
$'000

1,021,158

749,699

1,951,348

1,736,037

143,222

236,298

589,026

540,841

1,164,380

985,997

2,540,374

2,276,878

Notes to the Financial Statements

179

 
(c)   Description of Segments

SkyCity Darwin

Management has determined the operating 
segments based on the reports reviewed by the 
Chief	Executive	Officer	(CEO)	that	are	used	to	assess	
performance and allocate resources.

The Group is organised into the following main 
operating segments:

In 2019, SkyCity Darwin has been treated as a 
discontinued	operation	within	the	financial	
statements. For internal management reporting 
purposes, SkyCity Darwin continued to be reported 
to the CEO on the same basis as previously and 
therefore the segment information note has been 
prepared on a consistent basis with prior periods.

SkyCity Auckland

SkyCity Auckland includes casino operations, hotels 
and convention, food and beverage, car parking, 
Sky Tower, investment properties and a number of 
other related activities, and excludes International 
Business operations.

The Group's interest in the NZICC is also 
included here.

Other New Zealand Operations

International Business

The International Business segment is made up 
of gaming operations for international customers 
sourced mainly from Asia. The revenue is generated 
at SkyCity's Auckland, Darwin (2019 only), 
Adelaide, Queenstown and Hamilton properties. 
The results of the segment includes rebates and 
complimentary play. No assets are allocated to 
this segment.

Other operations include SkyCity Hamilton, 
SkyCity Queenstown, SkyCity Wharf, Lets Play Live 
Media, SkyCity Online Casino and associates.

Corporate/Group

Includes	head	office	functions	and	funding	entities	
and is not considered an operating segment.

SkyCity Adelaide

SkyCity Adelaide includes casino operations  
and food and beverage, and excludes  
International Business operations.

3    Revenue

Accounting Policy

Gaming revenue represents the net win to the casino from gaming activities, being the difference between 
amounts wagered and amounts won by casino patrons. International Business rebates are treated as a 
reduction in revenue.

Non-gaming revenue includes hotel and convention, food and beverage, Sky Tower, car parking and other 
revenues. These are recognised when the goods are provided or services are rendered.

Gaming

Non-gaming

Online

Total revenue

2020

$'000

491,477

145,655

4,521

641,653

2019

$'000

601,696

200,569

–

802,265

The Group also provides complimentary hotel accommodation, food and beverage and other promotions to 
certain groups of customers and it is not practical to separate the related revenues from gaming revenues. 
Retail values of such complimentary items amounted to $19.5 million (2019: $30.9 million).

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$'000

641,653

3,310

29,183

39,303

–

66,431

384,500

1,164,380

2020

$'000

66,431

66,431

2019

$'000

802,265

20,799

–

80,269

82,664

–

–

985,997

2019

$'000

–

–

Reconciliation to the segment note

Total revenue

Other income

Government grants

International Business rebates

Darwin – discontinued operations

Gain on sale of Auckland car park concession

NZICC	fire	income

Total revenue as per segment note

NOTES

3

5

5

4

6

4   Auckland Car Park Concession Transaction

• 

• 

• 

Net gain on sale of the Auckland car park concession transaction

On 4 April 2019, the Group announced it had 
entered into a binding, conditional agreement 
to sell a long term concession to 2048 over the 
Auckland car parks to Macquarie for $220.0 million, 
to be paid upfront in a lump sum on completion.

The agreement:

 gives Macquarie the right to undertake 
the operations and management of the 
approximately 3,200 car parks under the existing 
Auckland casino/hotel complex and the NZICC 
currently under construction, with all economic 
benefit	of	ownership	passed	to	Macquarie	for	the	
concession period;

On 19 August 2019, the Auckland car park 
concession transaction was completed and SkyCity 
received $220.0 million. Macquarie took over the 
main site car park and the initial 600 NZICC car 
parks and was to be provided with approximately 
650 further NZICC car parks no later than 
31 December 2020.

Nested Car Parks

The Group has determined that it retains the 
significant	risks	and	rewards	of	ownership	of	
these car parks and therefore this part of the 
concession payment should be accounted for as a 
financial	liability.	

 provides SkyCity with exclusive access to 450 car 
parks, which will be used for VIP customers, to be 
paid for by SkyCity irrespective of use (these are 
known as the “nested car parks”); and

As a result of this determination, on settlement 
of the transaction, $45.8 million of the $220.0 
million concession payment was treated as a 
financial	liability.

 provides SkyCity with non exclusive access to 
further car parks at agreed rates on a pay per 
use basis (these are known as the “unnested car 
parks”), which will also be available to the public.

Notes to the Financial Statements

181

 
Main Site and Initial 600 NZICC Unnested Car 
Parks

Remaining Approximately 650 Further NZICC 
Unnested Car Parks

The Group has determined, based on an evaluation 
of the terms and conditions of the arrangement, 
including the proportion of the $220.0 million 
concession payment relating to these car parks 
amounting to substantially all of the fair value 
of these car parks, that substantially all the 
significant	risks	and	rewards	of	ownership	of	these	
unnested car parks passed to the concession 
holder on 19 August 2019. Therefore, this part of the 
concession payment has been accounted for as a 
finance	lease	(note	13).

As a result of this determination, as at 
19 August 2019:  

• 

• 

• 

• 

• 

 the current carrying value of these car parks of 
$96.6 million was derecognised; 

	a	finance	lease	receivable	of	$133.2	million	for	
these car parks was recognised and immediately 
settled in cash by the upfront payment; 

	a	finance	lease	receivable	of	$9.9	million	was	
recognised for the residual value of these car 
parks (the value beyond the period of the 
concession term);

 an adjustment to the Deferred Licence 
Value liability associated with the NZICC of 
$24.2 million was recognised in the Income 
Statement (note 17); and 

 a resulting gain of $66.4 million was recognised 
in the Income Statement.

In determining the carrying value, judgement 
was required to distinguish the value of the 
unnested car parks from the value of the Auckland 
casino/hotel asset. Judgement was also required 
to determine the carrying value of the initial 
600 NZICC car parks.   

As	detailed	in	the	NZICC	fire	note	6,	the	Group	is	
unable to determine when these car parks will be 
provided to Macquarie.  

A	final	determination	as	to	whether	the	lease	
relating to the approximately 650 car parks is an 
operating	lease	or	finance	lease	will	be	made	when	
the	car	parks	are	finally	provided	to	Macquarie.	
If this date is after 31 December 2020 (as expected), 
delay payments to Macquarie that are required to 
be made from that date will be deducted from the 
$39.8 million allocation of the concession payment 
for the purposes of making the lease determination.

As a result, the Group is treating $39.8 million of the 
$220.0 million concession payment as lease income 
received in advance.

Given the delay in providing these car parks to 
Macquarie, this part of the concession is likely to 
be treated as an operating lease and these car 
parks will be treated as an investment property. 
In the current year $27.1 million of costs associated 
with these car parks have been transferred from 
Property, Plant and Equipment (note 23) to 
investment properties (note 15).

Comparison to 30 June 2019 Financial Statements

The accounting outlined above for the Auckland 
car park concession transaction differs from that 
disclosed	in	the	30	June	2019	financial	statements	
as	a	result	of	the	NZICC	fire.	Refer	to	note	6	for	
more details.

182

SkyCity Entertainment Group  Annual Report Year Ended 30 June 20205    Other Income

Net gain on disposal of property, plant and equipment

Dividend income

Rental income from investment properties

Government grants

Government Grants

New Zealand

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2020

$'000

348

9

2,953

29,183

32,493

2019

$'000

18,453

8

2,338

–

20,799

As part of its COVID-19 response, the New Zealand Government introduced a wage subsidy covering an 
initial 12-week period from application for companies with a greater than 30% reduction in revenue as a 
result of COVID-19.

SkyCity made two claims for this subsidy in the year ended 30 June 2020:

•  $15.4 million primarily relating to waged staff covering the period 30 March to 19 June 2020; and

• 

 $6.4 million primarily relating to salaried staff covering the period 20 April to 10 July 2020 (this has been 
allocated	between	this	financial	year	and	the	year	ending	30	June	2021).

The New Zealand Government extended the wage subsidy for a further 8 weeks, after the initial 12 weeks, for 
companies with a greater than 40% reduction in revenue in the 30 days preceding the second application.  
In July 2020, SkyCity made an application for the extended wage subsidy, which will be accounted for in the 
2021	financial	statements.

Adelaide

The Australian Government introduced the JobKeeper Payment plan which is effective until 
30 September 2020. Under this plan, eligible companies receive A$1,500 per fortnight per eligible employee 
provided	the	company	has	paid	its	employee	at	least	this	amount.	In	the	current	financial	year,	SkyCity	has	
received or accrued $8.3 million (A$7.8 million).

Notes to the Financial Statements

183

 
6   NZICC Fire

On	22	October	2019,	there	was	a	significant	fire	
at the construction site of the NZICC in Auckland. 
This	fire	has	caused	extensive	damage	to	the	NZICC	
and relatively minor damage to Horizon Hotel 
which is being constructed on the adjacent site. 
To date, it has not been possible to complete a full 
assessment of the extent of damage caused by 
the	fire.	The	Group	has	engaged	an	independent	
expert to estimate the likely extent of damage. 
The	expert	does	not	yet	have	sufficient	information	
to complete a full assessment.

Both	buildings	are	insured	and	all	significant	
costs	associated	with	the	fire	are	expected	to	be	
fully covered. Any costs not covered by insurance are 
expected to be sought from Fletcher Construction 
Company Limited (FCC or the Contractor) who is the 
contractor constructing both buildings.  

As noted above, at this point in time a full 
assessment of the damage is not available, nor is an 
agreed reconstruction timeline available. As a result, 
these	financial	statements	include	a	number	of	
significant	judgements	and	estimates	to	determine	
the appropriate accounting. The estimated damage 
assessment and cost of remediation is particularly 
sensitive to the assessment of the extent of 
damage to the structural steel. These judgements 
and estimates will continue to be reviewed as 
new information becomes available. It is possible 
that	the	actual	financial	impacts	will	differ	from	
those	included	in	these	financial	statements	and	
these differences may be material. Details of the 
judgements and estimates made are provided in 
the following parts of this note.

The Group has engaged external expert advisers to 
assist in determining the appropriate treatment of 
the	NZICC	fire.	A	technical	accounting	expert	has	
been appointed to assist with accounting advice 
and Rider Levett Bucknall Auckland Limited (RLB) 
has been appointed to assist with assessing the 
NZICC damage and cost of remediation.

Cessation of Capitalisation of Borrowing Costs  
and Some Internal Costs

With effect from 22 October 2019, interest 
capitalisation on both the NZICC and Horizon Hotel 
developments has ceased. From 1 July 2019 to 
22 October 2019, $9.6 million of interest was 
capitalised. No decision has been made as to when 
interest capitalisation will recommence.

Accounting Treatment for the Previously 
Announced Auckland Car Park Concession 
Transaction 

The impact of the planned Auckland car park 
concession transaction was disclosed in note 2(a) of 
the	30	June	2019	financial	statements.

On 19 August 2019, the Auckland car park 
concession transaction was completed and SkyCity 
received $220 million. Macquarie took possession 
of the main site car park and an initial 600 NZICC 
car parks at that time, and was to be provided with 
approximately 650 further NZICC car parks no later 
than 31 December 2020. The use of the 600 NZICC 
car parks was restricted to use by SkyCity staff and 
contractors while NZICC construction was ongoing, 
as a condition of the NZICC Building Works Contract 
with the Contractor, and this restriction was also 
included in the car park concession agreement.

If the additional approximately 650 further NZICC 
car parks are not delivered by 31 December 2020, 
daily delay payments are required to be made by 
SkyCity to Macquarie. 

As	a	result	of	the	fire,	Macquarie	no	longer	has	
access to the initial 600 NZICC car parks and 
delivery of the remaining approximately 650 
NZICC car parks is likely to be delayed beyond 
31 December 2020.

For	the	purpose	of	analysing	the	impact	of	the	fire	
on the sale of the Auckland car park concession, it is 
necessary to split the car parks up as follows:

• 

 nested car parks, being 450 car parks that are 
available exclusively to SkyCity (referred to as 
"nested car parks") 

There is no change to the accounting for the 
nested car parks and these continue to be 
treated	as	a	financing	arrangement	as	set	out	in	
the	Group’s	30	June	2019	financial	statements.	

• 

 main site unnested and initial 600 NZICC 
car parks 

There is no change to the accounting for the 
main site unnested and initial 600 NZICC 
car parks and these continue to be treated 
as	a	finance	lease	as	set	out	in	the	Group’s	
30	June	2019	financial	statements.	

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 remaining approximately 650 further NZICC 
car parks

The status of these car parks has changed as a 
result	of	the	fire	and	expected	delays	to	handover	
and these will now likely be accounted for as 
a future operating lease when handed over to 
Macquarie – this is discussed further below.

Professional judgement was required in 
determining the appropriate split of the car 
parks	for	assessment	of	the	impacts	of	the	fire.	
It is the Group’s view that the main site unnested 
and initial 600 NZICC car parks already passed 
to Macquarie should be considered together. 
During the concession agreement negotiations all 
parts were considered together and were viewed as 
being inter-related for pricing and other purposes. 
These car parks were also considered together for 
demand management purposes, including how 
SkyCity staff and contractors use and access the 
available car parks across both sites.

Accounting Treatment of the Remaining 
Approximately 650 NZICC Car Parks 

In	the	Group’s	30	June	2019	financial	statements	
(which	did	not	envision	the	fire	or	a	significant	delay	
in the delivery of the car parks to Macquarie), it 
was assumed that all parts of the car park, except 
the	nested	car	parks,	would	be	a	finance	lease	at	
their lease commencement date. As a result, the 
Property, Plant and Equipment balances relating to 
the	car	parks	were	transferred	to	“PP&E	classified	as	
held for sale”.    

For these car parks, the lease from SkyCity to 
Macquarie has not yet started – this will happen on 
the date they are handed over to Macquarie. Prior to 
this date, the portion of the car park concession 
agreement payment relating to these car parks 
($39.8 million), is treated as lease income in advance 
(refer note 22). 

Determination as to whether the lease is an 
operating	lease	or	finance	lease	is	made	as	at	the	
date the car parks are provided to Macquarie, being 
the lease commencement date. If this date is after 
31 December 2020 (as expected), delay payments 
to Macquarie from 31 December 2020 until the 
final	handover	date	are	deducted	from	the	car	park	
concession agreement payment for the purposes of 
making the lease determination.

As a result, the following adjustments to the 
30	June	2019	classifications	have	been	recorded	in	
the	30	June	2020	financial	statements:

• 

• 

 reclassify $56.8 million of assets from PP&E 
Classified	as	Held	for	Sale	to	Property,	Plant	
and Equipment (debit Property, Plant and 
Equipment,	credit	Assets	Classified	as	Held	for	
Sale); and

 reclassify $25.6 million of liabilities from PP&E 
Classified	as	Held	for	Sale	to	Deferred	Licence	
Value liability, being the portion of Deferred 
Licence Value liability expected to be allocated 
to the car park assets on completion (debit 
PP&E	Classified	as	Held	for	Sale,	credit	Deferred	
Licence Value liability).

(a)   Income

Other income

Contract works insurance recovery

Other insurance recoveries

Liquidated damages (Nelson Street car park access)

2020

$'000

336,702

37,456

10,342

384,500

2019

$'000

–

–

–

–

Notes to the Financial Statements

185

 
NZICC	fire	related	income	consists	of:

Other Insurance Recoveries ($37.5 million)

Insurance Recovery for Damage to the NZICC and 
Horizon Hotel ($336.7 million)

The accounting treatment of the insurance recovery 
for the damage is dependent on the relationship 
between SkyCity, the insurers and the Contractor. 
It is the Group's view, supported by legal advice, 
that SkyCity is the principal in the insurance 
relationship and therefore receives, and has control 
over, all insurance proceeds. As a result of this 
relationship, the Group recognises the expected 
insurance proceeds for the damage as a receivable 
and	income	at	the	time	of	the	fire	and	separately	
accounts for payments to the Contractor as the 
development of the new assets occurs over time.

While	the	insurers	have	acknowledged	the	fire	event	
and	confirmed	the	SkyCity's	contracts	works	policy	
will respond in relation to damage to the NZICC and 
Horizon Hotel, no complete reconstruction cost or 
damage estimates are currently available from the 
Contractor or the insurers. Accordingly, the Group 
has engaged an independent expert to estimate the 
likely reconstruction costs to address the damage. 
These are based on limited information and are 
highly sensitive to the actual extent of damage 
which has not yet been fully assessed. For the 
NZICC, reconstruction costs have been estimated 
to be between $330.0 million and $375.0 million. 
For the Horizon Hotel, reconstruction costs have 
been estimated at $6.0 million. Based on this 
information, the Group has assumed an insurance 
recovery for both buildings of $336.0 million, 
being the lower end of the NZICC range and 
Horizon Hotel estimate. The Group considers 
recovery of this amount to be virtually certain. 
Prior to 30 June 2020, the insurers made an initial 
payment of $105.0 million, meaning that the Group 
has therefore recognised a further receivable of 
$231.0 million.

These initial estimates are highly sensitive to the 
actual extent of damage and the ultimate insurance 
recovery for the damage may differ from this 
initial assessment once detailed assessment of the 
actual damage and rebuild planning is completed 
for both buildings. As a result, it is possible 
the insurance recovery of $336.0 million may 
change materially.

In addition to recovery of the expected 
reconstruction costs, the Group is able to seek 
recovery of additional items, including the 
following:

• 

• 

• 

• 

• 

	business	interruption	costs	and	lost	gross	profit	
while the Auckland precinct was closed or 
affected	by	the	fire;

 payments required to be made by SkyCity under 
the Auckland car park concession agreement (for 
lack of access to the NZICC car parks);

 site preparation and clearing costs;

 costs of professional advisers assisting the Group 
as	a	result	of	the	fire;	and

 additional ongoing operating costs (such as staff 
parking)	as	a	result	of	the	fire.

The additional expenses are recognised when 
incurred (debit Income Statement, credit 
Cash/Liabilities) and any recovery of these items is 
recognised when recovery is virtually certain (debit 
Receivables, credit Income Statement). In the 
year ended 30 June 2020, the Group estimates 
that the additional costs incurred and lost gross 
profit	totalled	$46.4	million.	An	initial	recovery	of	
$37.5 million has been accrued for these items and 
the balance of $8.9 million has been included as a 
contingent asset (refer note 37).

Initial recovery for these additional items will be 
sought from insurers where appropriate. To the 
extent recovery under the Group’s insurance policies 
is not available, recovery will be sought from the 
Contractor, including all insurance excesses.

Recovery of Liquidated Damages for Access  
to the Nelson Street Car Park Access Tunnel  
($10.3 million)

A further recovery from the Contractor for 
liquidated damages for the closure of the 
Nelson Street car park entrance/exit tunnel 
is available under the NZICC Building Works 
Contract. Based on the dates the tunnel was 
closed (22 October 2019 to 20 December 2019), 
a recovery of $10.3 million is virtually certain and 
has	been	recognised	as	NZICC	fire	related	income	
in the Income Statement and a receivable for the 
uncollected balance from FCC has been recognised 
in the Balance Sheet (debit Receivables, credit 
Income Statement).

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(b)  Expenses

Write-off of NZICC and Horizon Hotel capitalised work-in-progress

Release from Deferred Licence Value liability

NZICC obligation

Other recoverable costs

Non recoverable costs

2020

$'000

193,868

(165,785)

43,047

34,213

2,747

108,090

2019

$'000

–

–

–

–

–

–

NZICC	fire	related	expenses	consist	of:

Write-off of NZICC and Horizon Hotel Capitalised 
Work-in-Progress ($193.9 million)

Under the accounting standards, an insurance 
event,	such	as	the	NZICC	fire,	is	treated	as	a	
disposal of the damaged asset and the purchase 
of a new replacement asset for fully replaced 
component parts. As a result the carrying value 
of the damaged/destroyed parts of the NZICC 
and Horizon Hotel are written off to the Income 
Statement (debit Income Statement and credit 
Property, Plant and Equipment) 

Based on updated estimates provided by RLB, 
the Group has estimated that approximately 
52% of the NZICC and 5% of the Horizon Hotel 
construction work to date has been destroyed and 
will need to be replaced. As a result, approximately 
$193.9 million of costs previously capitalised as a 
work in progress in Property, Plant and Equipment 
have been written off (refer note 23).

This initial estimate is highly sensitive to the actual 
extent of damage and the ultimate write-off may 
differ once further assessment is completed on the 
damage to both buildings. As a result, it is possible 
the write off of $193.9 million may increase or 
decrease materially.

Future costs (external and internal) related to the 
replacement of the derecognised asset components 
will be capitalised as incurred as a new asset 
(debit Capital Work in Progress (part of Property, 
Plant and Equipment), credit Cash/Liabilities).

Release from Deferred Licence Value Liability 
($165.8 million reduction in write-off)

In 2016, SkyCity accounted for the granting of the 
NZICC Auckland casino licence enhancements 
and recognised a Deferred Licence Value liability of 
$405.0 million. Based on the Group’s accounting 
policy adopted in 2014 (at the time of recognising 
the Adelaide casino licence enhancements), 

this amount was to be accounted for as a reduction 
in the carrying value of the NZICC upon completion.

The Deferred Licence Value would normally be 
allocated against each component asset of the 
NZICC upon completion, and therefore when 
derecognising some components (as detailed 
above) there is also a requirement under the 
Group’s accounting policy to release a portion of the 
Deferred Licence Value liability.

The amount of the release has been estimated 
at $165.8 million based on the latest estimated 
percentage of damage to the NZICC. This represents 
43.5% of the remaining Deferred Licence Value 
liability (the NZICC was estimated to be 83% 
complete	prior	to	the	fire,	so	43.5%	is	therefore	
52% (being the estimated extent of damage noted 
above) of 83%).

The ultimate transfer of the Deferred Licence Value 
liability is highly sensitive to the actual extent of 
damage and may differ from this initial assessment 
once a detailed assessment of the actual extent of 
damage to the NZICC is completed. As a result, it is 
possible the amount of the Deferred Licence Value 
liability transferred may change materially.

Refer to note 17 for details of the Deferred Licence 
Value liability release.

NZICC Obligation ($43.0 million)

The Group has recognised a liability to reconstruct 
the assets associated with the initial 600 NZICC 
car parks. The Group has estimated this to be 
$43.0 million based on a proportionate allocation 
of the expected total insurance proceeds relating to 
the damage.

The ultimate cost for reconstructing these assets 
may differ from this assessment once detailed 
planning is completed and the actual extent of 
the damage is known. As a result, it is possible the 
$43.0 million liability may change materially.

Notes to the Financial Statements

187

 
Other Recoverable Costs ($34.2 million)

Non Recoverable Costs ($2.7 million)

The Group and Contractor have incurred costs 
relating to site preparation and cleaning. 
These costs are recoverable from the insurers and a 
matching	amount	is	included	in	NZICC	fire	income.

These are additional costs incurred by the Group in 
relation	to	the	NZICC	fire	where	recovery	from	the	
insurers or Contractor is not virtually certain. A claim 
will be made for these costs against the Contractor 
and recovery of these costs is included within 
contingent assets (refer note 37).

(c)   Current Assets

Insurance recoveries for damages to the NZICC and Horizon Hotel

Other insurance recoveries

Recovery of liquidated damages

Payments received from the Insurers

Transfer to non-current receivables (refer note below)

2020

$'000

336,702

37,456

8,413

(106,000)

(227,000)

49,571

2019

$'000

–

–

–

–

–

–

In addition to the $49.6 million of current NZICC recoveries, there are also non-current recoveries of 
$227.0 million (refer below). NZICC recoveries (current plus non-current) total $276.6 million. 

NZICC recoveries relate to:

Insurance Recovery for Damage to the NZICC and 
Horizon Hotel ($336.7 million)

The Group has recognised insurance recoveries of 
$336.7 million related to the damage to the NZICC 
($330.0 million), Horizon Hotel ($6.0 million) and 
various ICT equipment ($0.7 million).

The cost of remediating the NZICC was assessed 
by SkyCity's experts at between $330.0 million and 
$375.0	million.	Both	amounts	include	a	significant	
contingency given the uncertainty involved in 
making this assessment. The $330.0 million amount 
includes a 20% contingency, while the higher 
$375.0 million amount includes a 35% contingency.

tunnel is closed. The tunnel was closed from 
22 October 2019 to 20 December 2019 and, based 
on the Building Works Contract, SkyCity is entitled 
to receive $10.3 million of liquidated damages 
from FCC.

To date, the Group has withheld $1.9 million for 
these liquidated damages from payments due to 
the Contractor. The remaining balance collectable is 
$8.4 million.

SkyCity believes recovery of this amount is virtually 
certain and has recognised $10.3 million within 
NZICC	fire	related	income	(refer	note	6(b)).

Payments Received from the Insurers  
($106.0 million)

Other Insurance Recoveries ($37.5 million)

These recoveries relate to business interruption 
following	the	fire	and	initial	costs	incurred	relating	
to site clearance. SkyCity believes recovery of this 
amount is virtually certain.

Prior to 30 June 2020, the Group received an 
initial $105.0 million payment from the insurers 
towards site preparation, cleaning costs and the 
cost of remediation. To 30 June 2020, $34.2 million 
of this prepayment has been spent on damage 
assessment, site preparation and cleaning.

Recovery of Liquidated Damages for Access  
to the Nelson Street Car Park Access Tunnel  
($8.4 million)

The Group has also received an initial $1.0 million 
payment from insurers towards its business 
interruption claim.

The NZICC Building Works Contract with FCC 
includes the right for SkyCity to receive liquidated 
damages while the Nelson Street car park access 

188

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(d)   Non-current Assets

Insurance recoveries for damages to the NZICC and Horizon Hotel

2020

$'000

227,000

227,000

2019

$'000

–

–

Refer	note	6(c).	The	split	between	current	and	non-current	is	based	on	estimated	cash	flows	associated	with	
the anticipated timing of the reconstruction.

7    Expenses

Other Expenses

Utilities, insurance and rates

Onerous contract expense (relating to the Wharf Casino lease (note 10))

Other property expenses

Other items

Expenses relating to short term leases and leases of low value assets

Provision for bad and doubtful debts

Depreciation and Amortisation (excluding right of use assets)

Depreciation

Casino licence amortisation (Adelaide)

Computer software amortisation

2020

$'000

21,949

958

12,096

55,246

1,203

5,682

97,134

67,459

5,507

12,480

85,446

2019

$'000

21,863

–

12,124

52,216

4,351

1,245

91,799

66,739

5,556

7,693

79,988

Provision for Bad and Doubtful Debts

In the current year the Group has recognised an expense of $5.7 million (2019: $1.2 million) for bad and 
doubtful debts primarily relating to a small number of International Business customers. The Group is 
continuing to pursue recovery of these balances.

Notes to the Financial Statements

189

 
Auditor's Fees

During the year the following fees were paid, or are payable, for services provided by the auditor of the 
parent entity and its related practices.

The Group employs PricewaterhouseCoopers on assignments additional to their statutory audit duties 
where PricewaterhouseCoopers’ expertise and experience with the Group are important and auditor 
independence is not impaired. These assignments are principally tax advice and tax compliance. 
For other work, the Group's External Audit Independence Policy requires that advisers other than 
PricewaterhouseCoopers should be engaged wherever practicable. 

Tax advisory services relates to ad-hoc queries covering a range of tax related matters.

Agreed upon procedures are in relation to the Group's Community Trust allocation of revenue, assessment 
of the application of revenue under the wage subsidy scheme and assessment of the normalisation of 
revenue disclosed in the annual report. Other assurance services are in relation to compliance with banking 
and debt covenants.

2020

$'000

2019

$'000

(a) Assurance and Agreed upon Procedure Services

Audit and review of financial statements

PwC New Zealand

PwC Australia

PwC Hong Kong

PwC Malta

Total audit and review fees

Performed by PwC New Zealand

Other assurance services

Agreed upon procedures

Total remuneration for other assurance services and agreed upon procedures

Total remuneration for assurance and agreed upon services

(b) Other Services

Performed by PwC New Zealand

Tax compliance services

Tax advisory services

Executive remuneration

Provision	of	software	tool	for	subsidiary	statutory	financial	statement	preparation

Performed by PwC Australia

Tax compliance services

Tax advisory services

Performed by PwC Hong Kong

Tax advisory services

Total remuneration for other services

Total fees expense

755

74

23

42

894

20

28

48

942

1

78

–

12

50

63

26

230

1,172

684

74

17

–

775

24

14

38

813

–

266

142

27

59

226

8

728

1,541

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8   Earnings Per Share

Accounting Policy

(i)   Basic Earnings per Share

Basic	earnings	per	share	is	calculated	by	dividing	the	profit	attributable	to	equity	holders	of	the	company	by	
the	weighted	average	number	of	ordinary	shares	outstanding	during	the	financial	year,	adjusted	for	bonus	
elements in ordinary shares issued during the year.

(ii)  Diluted Earnings per Share

Diluted	earnings	per	share	adjusts	the	figures	used	in	the	determination	of	basic	earnings	per	share	to	
take	into	account	the	after	income	tax	effect	of	interest	and	other	financing	costs	associated	with	dilutive	
potential ordinary shares, and the weighted average number of shares assumed to have been issued for no 
consideration in relation to dilutive potential ordinary shares.

There are no dilutive potential ordinary shares and therefore basic and diluted earnings per share are 
the same.

Weighted average number of ordinary shares used as the denominator 
in calculating basic and diluted earnings per share (including shares 
issued on 9 July 2020 – refer note 29)

2020

Number

2019

Number

664,946,279

675,772,802

9   Dividends

Accounting Policy

Provision	is	made	for	the	amount	of	any	dividend	declared	on	or	before	the	end	of	the	financial	year	but	not	
distributed at balance date.

Prior	year	final	dividend

Current year interim dividend

Total dividends provided for or paid

Cents per share

Prior	year	final	dividend	(per	share)

Current year interim dividend (per share)

2020

$'000

66,867

66,421

133,288

10.0

10.0

2019

$'000

67,751

67,938

135,689

10.0

10.0

The	directors	have	not	declared	a	final	dividend	in	respect	of	the	year	ended	30	June	2020.

Notes to the Financial Statements

191

 
10    Leases – SkyCity as the Lessee

Accounting Policy

Assets and liabilities arising from a lease are initially measured on a present value basis. Lease liabilities 
include the net present value of the following lease payments:

•  fixed	payments	(including	in-substance	fixed	payments),	less	any	lease	incentives	receivable;

•  variable lease payments that are based on an index or a rate; and

•  payments to be made under reasonably certain extension options.

The lease payments are discounted using the interest rate implicit in the lease, if that rate can be 
determined, or the Group’s incremental borrowing rate.

Right-of-use assets are measured at cost comprising the following:

• 

the amount of the initial measurement of lease liability;

•  any lease payments made at or before the commencement date;

•  any initial direct costs; and

• 

restoration costs.

A small number of immaterial, short term leases have not been included in the calculation of lease liabilities 
or right-of-use assets.

The balance sheet shows the following amounts relating to leases:

Right-of-use assets net book value

SkyCity Auckland subsoil

SkyCity Auckland pedestrian airbridge

SkyCity Auckland services airbridge

Stratton House – Queenstown

Adelaide Railway Building and extension

Lease liabilities

Current

Non-current

2020

$'000

3,095

2,006

312

2,367

44,187

51,967

485

52,188

52,673

In the previous year, under NZ IAS 17 Leases, the Group had operating leases which were not recognised on 
the	Balance	Sheet.	For	the	current	year,	opening	balances	of	right-of-use	assets	and	lease	liabilities	reflect	
accounting	for	the	operating	leases	under	NZ	IFRS	16	Leases	for	the	first	time.

(a)  Amounts Recognised in the Income Statement

Depreciation charge of right-of-use assets

Right-of-use assets

Interest expense on lease liabilities

Interest	expense	on	lease	liabilities	(part	of	net	finance	costs)

192

2020

$'000

1,114

1,114

3,088

3,088

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Lease payments are allocated between principal 
and	finance	cost.	The	finance	cost	is	charged	to	the	
Income Statement over the lease period so as to 
produce a constant periodic rate of interest on the 
remaining balance of the liability for each period.

Right-of-use assets are depreciated over the shorter 
of the asset's useful life and the lease term on a 
straight-line basis. 

Payments associated with short term or low 
value leases that are not material are recognised 
on a straight-line basis as an expense in the 
Income Statement.

(c)   Extension and Termination Options

Extension and termination options are included 
in a number of leases across the Group. These are 
used	to	maximise	operational	flexibility	in	terms	of	
managing the assets used in the Group’s operations. 
The majority of extension and termination options 
held are exercisable only by the Group and not by 
the respective lessor.

(d)   SkyCity Wharf Lease

Given	the	financial	performance	of	SkyCity	Wharf,	
the lease agreement has been treated as an 
onerous contract. As a result, the future costs of 
the lease to termination (6 September 2021) of 
$1.0 million have been recognised in the year ended 
30 June 2020.

(b)    The Group's Leasing Activities and How These 

are Accounted for

The Group has a small number of long term leases 
relating to airbridges, subsoil access rights and the 
Adelaide Railway Building.  

Lease terms are negotiated on an individual basis 
and contain a wide range of different terms and 
conditions. The lease agreements do not impose 
any covenants other than the security interests 
in the leased assets that are held by the lessor. 
Leased assets may not be used as security for 
borrowing purposes.

Until	the	current	financial	year,	leases	of	Property,	
Plant	and	Equipment	were	classified	as	operating	
leases. From 1 July 2019, leases are recognised as a 
right-of-use asset and a corresponding liability at 
the date at which the leased asset is available for 
use by the Group.

The lease payments are discounted using the 
interest rate implicit in the lease. If that rate 
cannot be readily determined, which is generally 
the case for leases in the Group, the Group's 
incremental borrowing rate is used, being 
the rate that the Group would have to pay to 
borrow the funds necessary to obtain an asset of 
similar value to the right-of-use asset in a similar 
economic environment with similar terms, security 
and conditions.

To determine the incremental borrowing rate, 
the Group:

• 

• 

• 

 where possible, uses recent third-party 
financing	received	by	the	individual	lessee	as	
a	starting	point,	adjusted	to	reflect	changes	in	
financing	conditions	since	third	party	financing	
was received;

 uses a build-up approach that starts with a 
risk-free interest rate adjusted for credit risk; and

	makes	adjustments	specific	to	the	lease	
(eg. term, country, currency and security).

Notes to the Financial Statements

193

 
11     Net Finance Costs

Finance costs

Foreign exchange gains

Interest income

Debt restructuring costs (refer note 12)

Capitalised interest (refer Property, Plant and Equipment note 23)

Net finance costs

2020

$'000

45,419

(195)

(1,060)

7,506

(23,057)

28,613

2019

$'000

41,598

(316)

(723)

–

(30,319)

10,240

12    Non-current Liabilities – Interest Bearing Liabilities

Accounting Policy

Interest bearing liabilities are recognised initially at fair value, net of transaction costs incurred. 
Interest bearing liabilities are subsequently carried at amortised cost and any difference between the 
proceeds (net of transaction costs) and the redemption value is recognised in the Income Statement over 
the period of the borrowings using the effective interest method, apart from:

• 

 the interest margin on US dollar denominated USPP notes maturing in March 2025 is accounted for 
under NZ IFRS 9 as a fair value hedge. The carrying values of the borrowings are adjusted for fair value 
changes attributable to the risk being hedged; and

•  as at 30 June 2020, the New Zealand bonds are carried at the cost of early redemption (refer note 12(c)).

Unsecured Interest Bearing Liabilities

Car park concession (main site nested car parks)

United States private placement notes

New Zealand bonds

Deferred funding expenses

Total Non-current Interest Bearing Liabilities

2020

$'000

42,802

241,420

–

(1,491)

282,731

2019

$'000

–

373,091

125,000

(2,178)

495,913

(a)  United States Private Placement (USPP) Notes

movements in exchange rates and interest rates.

As at 30 June 2020 (and 30 June 2019), SkyCity 
had outstanding:

•  US$100.0 million maturing 15 March 2021;

•  US$100.0 million maturing 17 March 2025; and

•  A$65.4 million maturing 15 March 2028.

Movements in the carrying value of the outstanding 
balance in the current year relate to maturity of 
NZ$21.1 million of notes on 15 March 2020 plus 

The US dollar USPP notes have been hedged to 
New Zealand dollars or Australian dollars by way 
of cross currency interest rate swaps to eliminate 
foreign exchange exposure to the US dollar. 
The offsetting changes in the value of the cross 
currency interest rate swaps are included within 
derivative	financial	instruments	in	note	32.

Fair value of USPP debt is estimated at 
NZ$429.4 million compared to a carrying value of 

194

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NZ$397.0 million. Fair value has been calculated 
based on the present value of future principal and 
interest	cash	flows,	using	market	interest	rates	
and credit margins at balance date. Fair value is 
calculated using inputs other than quoted prices 
that are observable for the liability, either directly 
(that is, as prices) or indirectly (that is, derived from 
prices). This is a level 2 valuation.

Recognising	the	potential	for	breaches	of	financial	
covenants at 31 December 2020 and 30 June 2021, 
due to the impact of COVID-19, amendments and 
waivers	to	the	financial	covenants	as	at	these	dates	
were agreed with USPP investors in June 2020. 
All	financial	covenants	were	met	at	30	June	2020.

(b)  Syndicated Bank Facility

The unsecured syndicated banking facility is 
provided by ANZ (New Zealand and Australia), 
Commonwealth Bank of Australia, Bank of 
New Zealand, National Australia Bank and Westpac 
(New Zealand and Australia).

As at 30 June 2020, SkyCity had in place revolving 
credit facilities of:

incorporated waivers and amendments to the 
financial	covenants	for	these	periods.	All	financial	
covenants were met at 30 June 2020.

(c)   New Zealand Bond

$125 million of unsubordinated, unsecured, 
redeemable	fixed	rate	bonds	were	issued	on	
28 September 2015 with a maturity of seven years.

In	June	2020,	SkyCity	notified	bond	holders	
of its intention to exercise its right to redeem 
the bonds early. The bonds will be redeemed 
on 28 September 2020 at $1.028 per bond, 
equating to a total redemption cost of 
$128.5 million. Consequently, the bonds are 
classified	as	current	liabilities	at	30	June	2020	and	
carried at the redemption amount.

(d)   Auckland Car Park Concession

Incorporated in the Auckland car park concession is 
an interest-bearing liability of $46.2 million relating 
to the main site nested car parks. This liability will 
be amortised to nil over the life of the contract with 
the movements recognised in interest income.

•  NZ$120.0 million maturing 15 March 2021; and

(e)   Negative Pledge Deeds

•  A$280.0 million maturing 31 March 2022.

Subsequent to Balance Date

Consistent with the funding plan announced 
on 17 June 2020, in July 2020 the syndicated 
bank facility was restructured and extended to 
the following:

•  A$280.0 million maturing 31 March 2022;

•  NZ$60.0 million maturing 15 June 2022;

A negative pledge deed has been executed in 
relation to each of the funding facilities – bank 
facilities, USPP notes and New Zealand bonds. 
In each deed are requirements for minimum 
guarantee group participation as well as 
financial	covenants.	All	requirements	of	the	
negative pledge deeds have been met as at 
30 June 2020.

(f)  CBA Revolving Credit Facility

•  NZ$85.0 million maturing 15 June 2023; and

Subsequent to Balance Date

•  NZ$85.0 million maturing 15 June 2024.

Recognising	the	potential	for	breaches	of	financial	
covenants at 31 December 2020 and 30 June 2021, 
directly as a result of the impact of COVID-19, the 
restructuring and extension of the bank facilities 

Consistent with the funding plan 
announced on 17 June 2020, in July 2020 a 
NZ$100.0 million revolving credit facility was 
established with the Commonwealth Bank of 
Australia, maturing 31 December 2021.

(g)  Weighted Average Interest Rate

2020

2019

Weighted 
average 
interest rate

Balance

Weighted 
average 
interest rate

Balance

%

$'000

%

$'000

Interest bearing liabilities*

6.39%

586,731

6.56%

547,218

*Theweightedaveragedebtinterestrateincludestheimpactofinterestrateandforeigncurrencyhedging.

Notes to the Financial Statements

195

 
13   Current Liabilities – Interest Bearing Liabilities

Accounting Policy

Borrowings	are	classified	as	current	liabilities	unless	the	Group	has	an	unconditional	right	to	defer	
settlement of the liability for at least 12 months after the balance sheet date.

Unsecured Interest Bearing Liabilities

Syndicated bank facility

United States private placement notes

New Zealand bonds

Car park concession (main site nested car parks)

Total current interest-bearing borrowings

2020

$'000

15,000

155,618

128,500

3,391

302,509

2019

$'000

28,000

21,127

–

–

49,127

Refer note 12(a) for details concerning the US private placement notes, note 12(b) for details concerning the 
syndicated bank facility, note 12(c) for details concerning the New Zealand bonds and note 12(d) for details 
concerning the car park concession.

14   Net Debt Reconciliation

CASH AND 
BANK 
BALANCES

BORROWINGS 
DUE WITHIN  
1 YEAR

BORROWINGS 
DUE AFTER  
1 YEAR

Net debt as at 1 July 2018

Movement in cash and cash equivalents

Revaluation of USPP notes

Amortisation of deferred funding expenses

Net movement in bank drawings

Reclassification

Initial recognition of lease liabilities

$'000

(75,955)

34,381

–

–

–

–

–

TOTAL

$'000

$'000

$'000

–

–

–

–

28,000

21,127

–

508,453

432,498

–

7,560

1,027

34,381

7,560

1,027

–

28,000

(21,127)

–

–

–

Net debt as at 30 June 2019

(41,574)

49,127

495,913

503,466

Movement in cash and cash equivalents

(12,650)

–

(12,650)

–

3,391

3,500

6,230

(21,127)

–

(13,000)

42,802

–

17,716

–

687

–

274,388

(274,388)

485

–

50,336

1,852

46,193

3,500

23,946

(21,127)

687

(13,000)

–

50,821

1,852

–

–

–

–

–

–

–

–

–

(54,224)

302,994

334,918

583,688

Recognition of car park concession liability

Revaluation of NZ bonds

Revaluation of USPP notes

Repayment of USPP notes

Amortisation of deferred funding expenses

Net movement in bank drawings

Reclassification

Initial recognition of lease liabilities

Increase in lease liabilities

Net debt as at 30 June 2020

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15   Non-current Assets – Investment Properties

Accounting Policy

Investment	property,	principally	comprising	freehold	office	buildings,	is	held	for	long	term	rental	yields	
and is not occupied by the Group. Investment property is carried at fair value, which is based on active 
market	prices,	adjusted,	if	necessary,	for	any	difference	in	the	nature,	location	or	condition	of	the	specific	
asset. If this information is not available, the Group uses alternative valuation methods such as recent 
prices	in	less	active	markets	or	discounted	cash	flow	projections.	Changes	in	fair	values	are	recorded	in	the	
Income Statement.

Balance at the beginning of the year

Acquisitions

Net (loss) from fair value adjustment

Transfer from property, plant and equipment – existing convention centre

Transfer from property, plant and equipment – NZICC car parks

Closing balance at 30 June

(a)  Amounts Recognised in Profit and Loss for Investment Property

Rental income

Direct operating expenses from property that generated rental income

Net (loss) from fair value adjustment

2020

$'000

40,660

2,252

(14,055)

16,420

27,123

72,400

2020

$'000

2,953

(1,594)

(14,055)

(12,696)

2019

$'000

35,300

8,564

(3,204)

–

–

40,660

2019

$'000

2,338

(819)

(3,204)

(1,685)

(b)  Valuation Basis

Investment properties were valued on 30 June 2020 by Bower Valuations Limited and Extensor Advisory 
Limited, Registered Valuers and Members of the New Zealand Institute of Valuers and the Property 
Institute of New Zealand, at a total value of $45.3 million (excluding the NZICC car parks). The valuer has 
recent experience in the location and category of the investment being valued. The basis of the valuation 
of investment properties is fair value being the amounts for which the properties could be exchanged 
between willing parties in arm’s length transactions, based on current prices in an active market for similar 
properties in the same locations and conditions and subject to similar leases. 

The	following	were	the	significant	assumptions	used	in	the	30	June	2020	valuation	of	the	existing	
convention centre:

•  capitalisation rate of 9.73%; and

• 

 passing yield calculated as net rent divided by fair value of 7.00%.

Notes to the Financial Statements

197

 
The	following	were	the	significant	assumptions	used	
in the 30 June 2020 valuation of other investment 
properties:

•  capitalisation rate of 7.53% (2019: 5.0%); and

• 

 passing yield calculated as net rent divided by 
fair value of 5.82% (2019: 4.4%).

The valuations are sensitive to movements in these 
assumptions, adverse changes in the assumptions 
will result in a lower valuation.

Due to the uncertainty related to COVID-19 that 
has led to a reduction in the number of real estate 
transactions and has impacted the availability of 
market data as at 30 June 2020, the independent 
valuations as at 30 June 2020 have been reported 
on the basis of ‘material valuation uncertainty’, 
meaning less certainty and a higher degree of 
caution should be applied to the valuations. 
The opinion of value has been determined at 
the valuation date based on a certain set of 
assumptions used by the valuers, however these 
could change in a short period of time due to 
subsequent changes in the property market when 
transactional activity resumes.

(c)    Transfer from Property, Plant and Equipment  

– Existing Convention Centre

With effect from 31 October 2019, portions of the 
existing Auckland convention centre have been 
leased to All Blacks Experience Limited and Weta 
Workshop Limited. As a result, this portion of the 
convention	centre	has	been	reclassified	as	an	
Investment Property ($16.4 million).

Immediately	before	reclassification	this	portion	
of the convention centre was revalued and the 
resulting uplift in value of $5.9 million has been 
transferred to the Asset Revaluation Reserve 
(note 31).

The portion of the Auckland convention centre 
was valued by Bower Valuations Limited and 
Extensor Advisory Limited, Registered Valuers and 
Members of the New Zealand Institute of Valuers 
and the Property Institute of New Zealand, as at 
31 October 2019 at a total value of $16.4 million. 

The valuer has recent experience in the location and 
category of the investment being valued. The basis 
of the valuation is fair value being the amounts for 
which the property could be exchanged between 
willing parties in an arm’s length transaction, based 
on current prices in an active market for similar 
properties in the same location and condition 
and subject to similar leases. The valuation was 
completed on the footing that the rental payments 
have commenced and there is a hypothetical 
subdivision to create a separate legal title which 
could be sold.

The	following	were	the	significant	assumptions	
used in the valuation:

•  capitalisation rate of 7.99%; and

• 

 passing yield calculated as net rent divided by 
fair value of 5.48%.

(d)    Transfer from Property, Plant and Equipment  

– NZICC Car Park

As detailed in note 4, approximately 650 car parks 
are due to be provided to Macquarie as part of the 
Auckland car park concession transaction. Based on 
the expected delay in providing these car parks it 
is expected that this will be an operating lease and 
therefore those car parks will form an investment 
property. As a result $27.1 million has been 
transferred from Property, Plant and Equipment 
(note 23) to Investment Properties.

It is the Group's policy to carry investment 
properties at fair value in accordance with NZ IAS 
40 Investment Property (NZ IAS 40).

NZ IAS 40 allows an investment property under 
construction to be carried at cost if it is not possible 
to reliably measure fair value during construction 
but will be possible on completion. Given the 
impact	of	the	NZICC	fire,	it	is	the	directors'	view	
that it is not currently possible to reliably measure 
fair value. As a result, this investment property will 
continue to be carried at cost until such time as fair 
value can be reliably determined.

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16    Current Liabilities – Deferred Licence Value

Accounting Policy

Regulatory	reforms	granted	which	are	specific	to	the	Group	are	initially	recognised	at	their	fair	value	
where there is a reasonable assurance that the reforms will be received and the Group will comply with all 
conditions attached.

Regulatory reforms are recognised as an intangible asset (note 24) and included within the value of 
casino licences in accordance with NZ IAS 20. Where a regulatory reform is related to Property, Plant and 
Equipment, once constructed the carrying value of that Property, Plant and Equipment is reduced by the 
value of the regulatory reforms. Prior to completion of the related Property, Plant and Equipment, the value 
of the regulatory reforms is accounted for as a deferred licence value.

SkyCity Adelaide

2020

$'000

153,165

153,165

2019

$'000

–

–

The SkyCity Adelaide deferred licence value liability was initially recognised in 2014 following an 
amendment to the Adelaide Approved Licensing Agreement (ALA). The agreement to amend the ALA 
required SkyCity Adelaide to agree to undertake a A$350.0 million casino expansion and hotel development 
project and the deferred licence value liability relates to this requirement.

This balance is now current as it will be transferred to Property, Plant and Equipment in the next 12 months.

17    Non-current Liabilities – Deferred Licence Value

2020

Opening balance

Exchange rate movement

Transferred to current liabilities (note 16)

Adjustment	to	PP&E	classified	as	held	for	sale	(note	6)

Impact of NZICC Fire (note 6)

Closing balance

2019

Opening balance

Exchange rate movement

Transferred	to	PP&E	classified	as	held	for	sale	(note	27)

Closing balance

SkyCity Auckland

AUCKLAND

ADELAIDE

$'000

355,179

–

–

25,578

(165,785)

214,972

$'000

TOTAL

$'000

149,625

504,804

3,540

3,540

(153,165)

(153,165)

–

–

–

25,578

(165,785)

214,972

405,000

155,835

560,835

–

(6,210)

(6,210)

(49,821)

355,179

–

(49,821)

149,625

504,804

On 5 July 2013, SkyCity and the Crown entered 
into the New Zealand International Convention 
Centre Project and Licensing Agreement (the NZICC 
Agreement).	The	NZICC	Agreement	modified	the	
Auckland casino licence and required SkyCity to 
develop the NZICC. The SkyCity Auckland Deferred 
Licence Value liability relates to that requirement.

As detailed in note 6, it was initially expected 
that all NZICC car parks included in the sale 
of the Auckland car park concession would be 
treated	as	part	of	a	finance	lease.	As	a	result	of	this	
assumption, in 2019 $49.8 million of the deferred 
licence	value	was	transferred	to	PP&E	classified	as	
held	for	sale.	Following	the	NZICC	fire,	it	was

determined that approximately 650 of the NZICC 
car	parks	were	unlikely	to	be	part	of	a	finance	lease.		
Therefore, in 2020, $25.6 million of the 2019 transfer 
was reversed to give an ultimate net transfer of 
$24.2 million. 

Following	the	NZICC	fire,	the	damaged	portion	of	
the NZICC was disposed (refer note 6). As a result of 
this disposal, $165.8 million of the SkyCity Auckland 
Deferred Licence Value liability has been released to 
the Income Statement.

The $165.8 million release is based on an initial 
assessment	of	the	damage	from	the	NZICC	fire	
(refer note 6) and may materially change as further 
information becomes available.

199

 
18   Income Tax (Benefit)/Expense

Accounting Policy

The income tax expense for the year is the tax payable on the current year’s taxable income, based on the 
income tax rate for each jurisdiction. This is then adjusted by changes in deferred tax assets and liabilities 
attributable to temporary differences between the tax bases of assets and liabilities and their carrying 
amounts	in	the	financial	statements.

Deferred income tax is recognised, using the liability method, on temporary differences arising between the 
tax	bases	of	assets	and	liabilities	and	their	carrying	amounts	in	the	financial	statements.	However,	deferred	
tax liabilities are not recognised if they arise from the initial recognition of goodwill. Deferred income tax 
is not accounted for if it arises from initial recognition of an asset or liability in a transaction other than a 
business	combination	that	at	the	time	of	the	transaction	affects	neither	accounting	nor	taxable	profit	or	
loss. Deferred income tax is determined using tax rates (and laws) that have been enacted or substantively 
enacted by the balance sheet date and are expected to apply when the related deferred income tax asset is 
realised or the deferred income tax liability is settled.

Deferred	income	tax	assets	are	recognised	only	to	the	extent	that	it	is	probable	that	future	taxable	profit	will	
be available against which the temporary differences can be utilised.

(a) Income Tax (Benefit)/Expense

Current tax

Deferred tax

Income tax (benefit)/expense

(b) Numerical Reconciliation of Income Tax (Benefit)/Expense to Prima Facie Tax Payable

Profit	from	continuing	operations	before	income	tax	expense

Prima facie income tax @ 28%

Tax effects of:

Expenses not deductible for tax purposes

Foreign exchange rate differences

Share of partnership expenditure

Differences in overseas tax rates

Asset held for sale

Capital gain - Federal Street car park

Prior period adjustments (including ATO settlement)

NZICC	fire	capital	income/expenses

Auckland car park concession proceeds

Adelaide casino licence impairment

Fair value adjustments

Reinstatement of New Zealand tax building depreciation

Other

Income tax (benefit)/expense

2020

$'000

26,115

(28,267)

(2,152)

233,118

65,273

2,210

(53)

–

(3,402)

(411)

–

243

(73,955)

(20,062)

48,188

3,955

(24,145)

7

(2,152)

2019

$'000

60,616

(13,863)

46,753

207,578

58,122

2,361

(3)

(1,920)

1,116

(11,509)

(6,211)

3,888

–

–

–

897

–

12

46,753

The weighted average applicable tax rate was -0.9% (2019: 22.5%). The weighted average tax rate has been 
significantly	impacted	by:

•  NZICC	fire	capital	income/expense;

•  Auckland car park concession proceeds;

•  Adelaide casino licence impairment;

• 

• 

fair value adjustments; and

reinstatement of New Zealand tax building depreciation.

Excluding these items the weighted average tax rate would have been 27.4% (2019: 22.1%).

200

SkyCity Entertainment Group  Annual Report Year Ended 30 June 202019   Deferred Tax Assets

The balance comprises temporary differences attributable to:

Provisions and accruals

Depreciation

Foreign exchange variances

Cash	flow	hedges

Lease accounting

Tax losses

Net deferred tax assets

Movements:

Balance at beginning of the year

Transferred from deferred tax liabilities

Foreign exchange differences

Transferred to discontinued operations

Charged to the Income Statement (note 18)

Tax credited directly to other comprehensive income (note 31)

Closing balance at 30 June

Deferred tax assets relate to the Australian operations.

20   Deferred Tax Liabilities

The balance comprises temporary differences attributable to:

Provisions and accruals

Depreciation

Lease accounting

Cash	flow	hedges

Other

Net deferred tax liabilities

Movements:

Balance at beginning of the year

Transferred to deferred tax assets

(Credited)/charged to the Income Statement (note 18)

Tax debited/(credited) directly to other comprehensive income (note 31)

Foreign exchange differences

Closing balance at 30 June

Deferred tax liabilities relate to the New Zealand operations.

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2020

$'000

5,316

(7,723)

166

653

185

8,280

6,877

4,843

–

89

–

3,157

(1,212)

6,877

2020

$'000

(14,972)

64,702

(28)

(7,355)

2,828

45,175

70,160

–

(25,110)

125

–

45,175

2019

$'000

5,303

(4,365)

1,713

1,846

–

346

4,843

–

(1,097)

84

5,088

2,651

(1,883)

4,843

2019

$'000

(11,664)

89,958

–

(7,480)

(654)

70,160

84,547

(1,097)

(11,212)

(2,101)

23

70,160

Notes to the Financial Statements

201

 
21   Imputation and Franking Credits

Balances available for use in subsequent reporting periods

Imputation credit account (New Zealand)

Franking credit account (Australia) (A$'000)

2020

$'000

21,347

13,951

2019

$'000

46,926

15,176

As required by relevant tax legislation, the imputation credit account had a credit balance as at 31 March 2020.

22   Non-current Liabilities – Lease Income in Advance

Lease income in advance

2020

$'000

39,815

39,815

2019

$'000

–

–

As detailed in note 6, the approximately 650 further NZICC car parks to be delivered as part of the Auckland 
car park concession transaction have been determined to be an operating lease.

The $220.0 million concession payment has been allocated between the 450 nested car parks and 
the unnested car parks based on their respective fair values. The payment for the unnested car parks 
(refer note 6) was further allocated based on the number of car parks. At 19 August 2019, $39.8 million was 
allocated to these approximately 650 further NZICC car parks and was recognised as a lease payment 
in advance.

23   Property, Plant and Equipment

Accounting Policy

Property, Plant and Equipment is stated at historical cost less depreciation. Historical cost includes 
expenditure that is directly attributable to the acquisition of the items. Cost may also include transfers from 
equity	of	any	gains/losses	on	qualifying	cash	flow	hedges	of	foreign	currency	purchases	of	Property,	Plant	
and Equipment.

Land is not depreciated. Depreciation on other assets is calculated using the straight line method to allocate 
their cost, net of their residual values, over their estimated useful lives, as below:

Buildings	and	fitout

Plant, equipment and motor vehicles

Fixtures	and	fittings

5–75 years

2–75 years

3–20 years

The assets' residual values and useful lives are reviewed, and adjusted if appropriate, at each balance sheet date.

An asset's carrying amount is written down immediately to its recoverable amount if the asset's carrying 
amount is greater than its estimated recoverable amount.

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At 1 July 2018

Cost

BUILDINGS 
AND  
FITOUT

PLANT, 
EQUIPMENT 
AND MOTOR 
VEHICLES

FIXTURES  
AND  
FITTINGS

CAPITAL 
WORK IN 
PROGRESS

TOTAL

$'000

$'000

$'000

$'000

$'000

LAND

$'000

180,974

985,155

443,233

137,689

511,992

2,259,043

Accumulated depreciation

–

(348,275)

(319,153)

(93,005)

–

(760,433)

Net book amount

Year Ended 30 June 2019

180,974

636,880

124,080

44,684

511,992

1,498,610

Opening net book amount

180,974

636,880

124,080

44,684

511,992

1,498,610

Exchange differences

Net additions/transfers

Disposals

(1,095)

(6,864)

56,828

12,000

(1,564)

31,704

(435)

5,925

(4,085)

(14,043)

244,836

351,293

(17,661)

(122,977)

(17,172)

(4,916)

(253)

(162,979)

Assets	classified	as	held	for	sale

(8,729)

(45,428)

(710)

–

(110,641)

(165,508)

Depreciation charge*

–

(22,658)

(37,551)

(10,907)

–

(71,116)

Closing net book amount

210,317

450,953

98,787

34,351

641,849

1,436,257

At 30 June 2019

Cost

210,317

775,739

371,060

123,996

641,849

2,122,961

Accumulated depreciation

–

(324,786)

(272,273)

(89,645)

–

(686,704)

Net book amount

Year Ended 30 June 2020

210,317

450,953

98,787

34,351

641,849

1,436,257

Opening net book amount

210,317

450,953

98,787

34,351

641,849

1,436,257

Exchange differences

Net additions/transfers

Transfer to investment properties  
– existing convention centre (note 15)

Transfer to investment properties  
– NZICC car parks (note 15)

Reversal	of	2019	assets	classified	 
as held for sale (note 6)

NZICC	fire	disposal	(note	6)

Depreciation charge

–

1,421

–

–

–

–

–

959

41,162

(10,484)

–

–

–

421

90

4,123

5,593

25,461

3,681

257,460

329,185

–

–

–

–

–

–

–

–

–

(10,484)

(27,123)

(27,123)

56,801

56,801

(193,868)

(193,868)

(25,126)

(33,017)

(9,316)

–

(67,459)

Closing net book amount

211,738

457,464

91,652

28,806

739,242

1,528,902

At 30 June 2020

Cost

211,738

783,956

391,221

126,345

739,242

2,252,502

Accumulated depreciation

–

(326,492)

(299,569)

(97,539)

–

(723,600)

Net book amount

211,738

457,464

91,652

28,806

739,242

1,528,902

*FY19depreciationchargeaboveincludesdepreciationonbothcontinuinganddiscontinuedoperations.

Notes to the Financial Statements

203

 
(a)  Capitalised Borrowing Costs

Borrowing costs of $23.1 million have been 
capitalised in the current year relating to capital 
projects (2019: $30.3 million) using the Group's 
weighted average cost of debt of 6.36% across the 
year (2019: 6.11%). 

(b)  Encumbrances

A memorandum of encumbrance is registered 
against the title of land for the Auckland casino 
in favour of Auckland Council. Auckland Council 
requires prior written consent before any transfer, 
assignment or disposition of the land. The intent of 
the covenant is to protect the Council's rights under 
the resource consent, relating to the provision of the 
bus terminus, public car park and public footpaths 
around the complex.

A further encumbrance records the Council's 
interest in relation to the sub soil areas under 
Federal and Hobson Streets used by SkyCity as car 
parking and a vehicle tunnel. The encumbrance is 
to notify any transferee of the Council's interest as 
lessor of the sub soil areas.

There are four encumbrances relating to the NZICC 
site land. One encumbrance protects the rights of 
the Crown under the NZICC Project and Licensing 
Agreement,	two	relate	to	firewalls	between	
buildings that have now been demolished and 
the	final	encumbrance	protects	the	underground	
vehicle entrance to the car park on the main 
Auckland casino site. The NZICC site land is also 
subject to a covenant in favour of the Crown 
which restricts the subdivision and use of the site 
to that permitted under the NZICC Project and 
Licensing Agreement.

24   Intangible Assets

Accounting Policy

(i)    Goodwill

Goodwill represents the excess of the cost of an 
acquisition over the fair value of the Group’s share of 
the	net	identifiable	assets	of	the	acquired	business	
at the date of acquisition. Goodwill on acquisitions 
of businesses is included in Intangible Assets. 
Goodwill acquired in business combinations is 
not amortised. Instead, goodwill is tested for 
impairment annually or more frequently if events 
or changes in circumstances indicate that it might 
be impaired, and is carried at cost less accumulated 
impairment losses.  

Goodwill is allocated to cash generating units for 
the purpose of impairment testing.  

Goodwill impairment reviews are undertaken 
annually or more frequently if events or changes 
in circumstances indicate a potential impairment. 
The carrying value of goodwill is compared to the 
recoverable amount, which is the higher of value 
in use and the fair value less costs of disposal.  
Any impairment is recognised immediately as an 
expense and is not subsequently reversed.

(ii)   Casino Licences

The Group's casino licences that have a 
finite	useful	life	are	carried	at	cost	less	
accumulated amortisation. Amortisation of these 
casino licences is calculated on a straight line basis 
so as to expense the cost of the licences over their 
legal life.

The casino licences that have been determined 
to	have	an	indefinite	useful	life	for	amortisation	
purposes are not amortised but are reviewed for 
impairment on an annual basis. The casino licences 
that	have	been	determined	to	have	a	finite	life	for	
amortisation purposes are reviewed for impairment 
if there are indicators of impairment.

Judgement is exercised in determining whether a 
casino	licence	has	a	finite	or	indefinite	useful	life.		
Consideration is given to the terms and conditions 
of the relevant licence and in particular the 
renewal terms.

(iii)     Regulatory Reforms Associated with  

Casino Licences

Regulatory	reforms	granted	which	are	specific	to	
the Group are initially recognised at their fair value 
where there is a reasonable assurance that the 
reforms will be received and the Group will comply 
with all conditions attached.

Regulatory reforms are recognised as an intangible 
asset and included within the value of casino 
licences in accordance with NZ IAS 20. Where a 
regulatory reform is related to Property, Plant and 
Equipment, once constructed the carrying value 
of that Property, Plant and Equipment is reduced 
by the value of the regulatory reforms. Prior to 
completion of the related Property, Plant and 
Equipment, the value of the regulatory reforms is 
accounted for as deferred licence value.

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(iv)   Acquired Software

Acquired computer software licences are capitalised on the basis of the costs incurred to acquire and bring 
to	use	the	specific	software.		These	costs	are	amortised	over	their	estimated	useful	life	(three	to	15	years)	on	a	
straight line basis.

(v)   Amortisation

FY19 amortisation charge below includes amortisation on both continuing and discontinued operations.

At 1 July 2018

Cost

Accumulated amortisation

Net book amount

Movements in the Year Ended 30 June 2019

Exchange differences

Additions

Transferred	to	disposal	group	classified	as	held	for	sale

Amortisation charge

Closing net book amount

At 30 June 2019

Cost

Accumulated amortisation

Net book amount

Movements in the Year Ended 30 June 2020

Exchange differences

Additions

Impairment of Adelaide casino licence

Amortisation charge

Closing net book amount

At 30 June 2020

Cost

Accumulated amortisation

Net book amount

*EquivalenttoA$150million.

GOODWILL

CASINO 
LICENCES

COMPUTER 
SOFTWARE

$'000

$'000

$'000

TOTAL

$'000

35,786

–

35,786

–

–

–

–

35,786

35,786

–

35,786

–

1,908

–

–

37,694

821,364

(57,705)

763,659

(14,117)

–

(33,094)

(5,556)

710,892

768,618

(57,726)

710,892

102,842

959,992

(70,454)

(128,159)

32,388

831,833

(138)

29,461

(1,955)

(8,026)

51,730

(14,255)

29,461

(35,049)

(13,582)

798,408

127,311

931,715

(75,581)

(133,307)

51,730

798,408

7,052

68

–

20,682

7,120

22,590

(160,600)*

–

(160,600)*

(5,507)

551,837

(12,480)

60,000

(17,987)

649,531

37,694

777,118

147,798

962,610

–

(225,281)

(87,798)

(313,079)

37,694

551,837

60,000

649,531

Notes to the Financial Statements

205

 
CASINO LICENCE

CONTRACT TERM

SkyCity Auckland 
Casino	(indefinite	
useful life)

SkyCity Adelaide 
(finite	useful	life)

SkyCity Auckland Limited holds a casino premises licence for the 
Auckland premises.  

The initial licence was granted in 1996 for nil consideration, and hence there was no 
associated initial carrying value.

Pursuant to the terms of the New Zealand International Convention Centre Project 
and Licensing Agreement between Her Majesty the Queen in Right of New Zealand 
and the Company dated 5 July 2013 (NZICC Agreement), the initial term of the 
licence was extended to 30 June 2048. 

The licence can be renewed for further periods of 15 years pursuant to section 138 of 
the Gambling Act 2003 (NZ).

In addition to the licence extension, the casino premises licence was amended to 
(a) permit the implementation of account based cashless gaming and ticket in 
ticket out (TITO) gaming systems; (b) permit an increase in the number of gaming 
machines, gaming tables and automated table games; and (c) implement various 
other operational improvements. Under the NZICC Agreement, the Company has 
agreed to construct the NZICC for a total cost of at least $430.0 million.

The reforms (a to c above) are exclusive to the Group and were recorded at fair value 
based	on	the	estimated	incremental	benefit	over	the	life	of	the	reforms.	The	fair	
value	was	determined	using	a	discounted	cashflow	model	falling	within	level	3	of	
the fair value hierarchy over the life of the reforms.

The asset is not amortised but is reviewed for impairment annually. 

The carrying amount of the casino licence is $405.0 million (FY19: $405.0 million).

The casino and associated operations are carried out by SkyCity Adelaide Pty 
Limited under a casino licence (the Approved Licensing Agreement (ALA)) dated 
October 1999 (as amended). Unless terminated earlier, the expiry date of the ALA 
is	30	June	2085.	The	term	of	the	ALA	can	be	renewed	for	a	further	fixed	term	
pursuant to section 9 of the Casino Act 1997 (SA). The carrying value of the casino 
licence is amortised over the life of the ALA.

The casino licence and associated regulatory reforms asset is amortised over 
20	years	or	71	years	depending	on	whether	the	incremental	benefit	is	associated	
with the exclusivity period or the full licence period. 

Due to the impairment of the Adelaide casino licence, the carrying value of the 
casino licence is A$133.0 million (FY19: A$288.3 million) (NZ$142.4 million and 
NZ$301.5 million respectively).

SkyCity Hamilton 
Casino	(indefinite	
useful life)

SkyCity Hamilton Limited holds a casino premises licence for the Hamilton 
premises. The casino premises licence is for an initial 25 year term from 
19 September 2002. The licence can be renewed for further periods of 15 years 
pursuant to section 138 of the Gambling Act 2003 (NZ). As the licence was initially 
granted for nil consideration, there is no associated carrying value.

SkyCity  Queenstown 
Casino	(indefinite	
useful life)

Queenstown Casinos Limited holds a casino premises licence for the Queenstown 
premises. The casino premises licence is for an initial 25 year term from 
7 December 2000.  The licence can be renewed for further periods of 15 years 
pursuant to section 138 of the Gambling Act 2003 (NZ). As the licence was initially 
granted for nil consideration, there is no associated carrying value.

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CASINO LICENCE

CONTRACT TERM

SkyCity Wharf Casino 
(Queenstown) 
(indefinite	useful	life)

Otago Casinos Limited holds a casino premises licence for the Queenstown 
Wharf premises. The casino premises licence is for an initial 25 year term from 
11 September 1999. The licence can be renewed for further periods of 15 years 
pursuant to section 138 of the Gambling Act 2003 (NZ). The carrying value of the 
casino licence, which arose on SkyCity's acquisition of Otago Casinos Limited, is 
$4.4 million (FY19: $4.4 million).

The asset is not amortised but is reviewed for impairment annually.

(a)  Impairment Tests for Intangibles with Indefinite Lives

2020

Goodwill

Casino Licence

Total

2019

Goodwill

Casino Licence

Total

SKYCITY 
AUCKLAND

OTAGO 
CASINOS 
LIMITED*

SKYCITY 
HAMILTON*

$'000

$'000

$'000

TOTAL

$'000

–

–

35,786

35,786

405,000

405,000

4,391

4,391

–

409,391

35,786

445,177

–

–

35,786

35,786

405,000

405,000

4,391

4,391

–

409,391

35,786

445,177

Other than Otago Casinos Limited, the recoverable amount of a cash generating unit is determined based 
on	value	in	use	calculations.	These	calculations	use	cash	flow	projections	approved	by	directors	which	
include	cash	flows	in	relation	to	the	International	Business	where	those	cash	flows	relate	to	the	relevant	
cash	generating	unit.	There	is	a	significant	surplus	between	the	calculated	value	in	use	and	the	carrying	
value for each cash generating unit. The value of the Wharf (Otago Casinos Limited) casino licence is the 
potential ability to utilise the licence to enhance the Group's gaming offering.

*SkyCityHamiltonandOtagoCasinosLimitedareincludedwithinthe'OtherNewZealandOperations'segmentinnote2.

(b)  Key Assumptions used for Value in Use Calculations of Cash Generating Units

SkyCity Auckland

SkyCity Hamilton

EBITDA MARGIN

TERMINAL  
GROWTH RATE

PRETAX  
DISCOUNT RATE

2020 
$'000

36.0%

41.4%

2019 
$'000

40.0%

43.5%

2020 
$'000

2.0%

2.0%

2019 
$'000

2.0%

2.0%

2020 
$'000

11.0%

11.0%

2019 
$'000

11.6%

11.6%

These assumptions are consistent with past experience adjusted for economic indicators. The discount rates 
are	pre-tax	and	reflect	specific	risks	relating	to	the	relevant	operating	segment.	The	estimated	impacts	of	
COVID-19 have been factored into these assumptions.

There	is	sufficient	headroom	between	the	value	in	use	calculations	and	the	carrying	value	of	the	related	
cash	generating	units'	assets	that	significant	changes	in	the	assumptions	used	would	not	require	an	
impairment.

Notes to the Financial Statements

207

 
(c)  Adelaide Casino Licence Impairment Charge

In the current year, the Group has impaired 
the Adelaide casino licence by A$150.0 million 
(NZ$160.6 million). The recoverable amount has 
been determined using the fair value less cost of 
disposal approach using Level 3 of the fair value 
measurement hierarchy.   

The impairment has arisen due to revised 
expectations regarding the time frame for 
SkyCity Adelaide to achieve its long term 
potential earnings following completion of the 
expansion project. The reduced earnings outlook 
for SkyCity Adelaide has been exacerbated in 
the short-to-medium term by the recent and 
expected ongoing impacts of COVID-19, including 
an expectation that International Business activity 
may take some years to recover.

The Group engaged Deloitte to prepare an 
independent valuation for the Adelaide cash 
generating unit for the purposes of determining the 
impairment amount. A key input into the valuation 
was	the	five-year	forecast	for	SkyCity	Adelaide	which	
had been adopted by the Board. Deloitte calculated 
a valuation range which was used to assess 
impairment and resulted in an impairment range 
of A$125.0 million to A$173.0 million. Directors have 
adopted an impairment of A$150 million, which 
is approximately the mid-point of the 
impairment range.

The independent valuation was based on the 
following key assumptions:

uplift is expected from the Adelaide expansion, 
further growth is expected for the next few years 
before levelling off from FY26 onwards. Growth has 
been estimated factoring in the expected increase 
in gaming machine market share, the expected 
increase in premium and VIP gaming activity, the 
positive impact of the new hotel and restaurants 
attracting additional visitors, the positive impact 
of recent and current developments in the 
surrounding precinct (including a new car park 
building) and other known factors.

The impairment amount is sensitive to changes 
in the EBITDA growth and information on this 
sensitivity is provided below.

Terminal Growth Rate

The directors and Deloitte have assessed the 
terminal growth rate at 2% based on long 
term	inflation	rates	and	a	continued	focus	on	
cost	efficiencies.		

The impairment amount is sensitive to changes in 
the terminal growth rate and information on this 
sensitivity is provided below.

Terminal Capex

Terminal capex has been based on the 
experience at SkyCity's other casino locations and 
benchmarking against other casino companies.

The impairment amount is sensitive to changes in 
the terminal capex amount and information on this 
sensitivity is provided below.

 compound annual EBITDA growth rate from FY19 
to FY25 = 21.1%;

Discount Rate

The discount rate has been independently 
calculated	by	Deloitte	and	reflects	the	valuation	of	
SkyCity Adelaide on a standalone basis and future 
uncertainty regarding performance after opening 
the expansion.

The discount rate represents the current market 
assessment	of	the	risks	specific	to	Adelaide,	
taking into account the time value of money and 
individual risks of the underlying assets that have 
not	been	incorporated	in	the	cash	flow	estimates	
including COVID-19. 

The impairment amount is sensitive to changes in 
the discount rate and information on this sensitivity 
is provided below.

• 

• 

• 

terminal growth rate = 2%;

 terminal capex amount = 75% of tangible asset 
depreciation; and

• 

 discount rate = 10.8%.

The directors have reviewed and adopted these 
assumptions and the Deloitte valuation.

EBITDA Growth

Determining an appropriate growth rate is made 
difficult	by	the	impact	of	COVID-19	on	the	FY20	
results and its expected impact on FY21 results 
and is further complicated by the opening of the 
Adelaide expansion expected between October 
and	December	2020.	A	significant	initial	EBITDA	

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Valuation Sensitivities

The impact of COVID-19 on the Group has already 
been	wide-ranging	and	significant.		Given	the	
pending opening of the Adelaide expansion and 
the unknown future impact of COVID-19, there is a 
heightened level of uncertainty at present which 
makes accurate forecasts of the future particularly 
challenging.

The sensitivities below illustrate the impact on 
the impairment assessment of changes in the key 
assumptions:

• 

• 

• 

• 

	(decrease)increase	of	5%	in	the	initial	five-year	
EBITDA = increase(decrease) to the impairment 
of around $27 million;

 (decrease)increase of 0.5% in terminal growth 
rate (1.5% to 2.5%) = increase(decrease) to the 
impairment of around $20 million;

 (increase)decrease of $2.5 million in terminal 
capex =  increase(decrease) to the impairment of 
around $18 million; and

 (increase)decrease of 0.5% in the discount rate 
(10.3% to 11.3%) = increase(decrease) to the 
impairment of around $24 million.

The valuation assumes no repeat of the previous 
COVID-19 lockdown in Adelaide, which is a key 
judgement and assumption. For illustrative 
purposes only, directors have estimated the 
potential valuation impact of a three-month 
lockdown of a similar nature to the previous 
lockdown, commencing 1 October 2020, to be 
an increase in the impairment of approximately 
A$18 million. The actual valuation impact of a 
renewed lockdown (if any) would depend on the 
length of the lockdown, the nature of the lockdown 
restrictions and the Federal and State Government 
responses. Therefore, the valuation impact of a 
lockdown	(if	any)	may	differ	significantly	from	
this estimate.

Annual Impairment Review

The Group will complete an annual impairment 
review of the Adelaide casino licence going forward.  
Increases in the fair value less costs of disposal or 
reductions in the carrying value of the Adelaide 
business could result in a partial reversal of the 
impairment charge. Decreases in the fair value 
less costs of disposal may result in an additional 
impairment charge.

25    Receivables and Prepayments

Accounting Policy

Trade receivables are recognised initially at fair value and subsequently measured at amortised cost less 
provision for doubtful debts.

Net trade receivables

Trade receivables (gross)

Provision for doubtful receivables

Trade receivables (net)

Sundry receivables and prepayments

Total receivables and prepayments

2020

$'000

50,069

(20,509)

29,560

12,692

42,252

2019

$'000

51,307

(15,147)

36,160

13,133

49,293

Due to the short term nature of these receivables, their carrying value is assumed to be equal to their fair value.

Notes to the Financial Statements

209

 
26   Cash and Bank Balances

Cash at bank

Cash in house

Total cash and bank balances

2020

$'000

26,047

28,177

54,224

2019

$'000

7,256

34,318

41,574

27   PP&E Classified as Held for Sale

Accounting Policy

Non-current	assets	are	classified	as	assets	held	for	sale	when	their	carrying	amount	is	to	be	recovered	principally	
through a sale transaction and a sale is considered highly probable. They are stated at the lower of carrying 
amount and fair value less costs to sell. 

Non-current	assets	are	not	depreciated	or	amortised	while	they	are	classified	as	held	for	sale.	Interest	and	other	
expenses	attributable	to	the	liabilities	of	a	disposal	group	classified	as	held	for	sale	continue	to	be	recognised.

Land

Buildings

Plant and equipment

Total

2020

$'000

8,936

2,080

3

11,019

2019

$'000

8,729

104,041

2,917

115,687

Assets held for sale consist of the Darwin Little Mindil site ($11.0 million (30 June 2019: $10.8 million)). Prior 
period assets held for sale included the Auckland car park concession (30 June 2019: $104.9 million) (note 4).

28   Payables and Provisions

Accounting Policy

The carrying amounts of trade and other payables are considered to be the same as their fair values, due to 
their short term nature.

2020

$'000

19,364

2,302

76,366

40,427

43,047

836

39,500

221,842

2019

$'000

26,489

1,779

117,448

42,896

–

–

39,500

228,112

Trade payables

Deferred income

Accrued expenses

Employee	benefits

NZICC payables (note 6)

Onerous contract provision

Liquidated damages (note 37)

Total payables and provisions

210

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Opening balance of ordinary shares issued

672,351,166

680,342,108

1,126,996

1,152,260

Share rights issued for employee services

–

–

3,698

4,540

2020

Shares

2019

Shares

2020

$'000

2019

$'000

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Share buy back and cancellation

Net issue of treasury shares

Equity raising

(5,154,360)

(10,095,373)

(20,003)

(38,792)

–

72,000,000

–

–

436

177,160

–

397

–

8,591

Shares issued under dividend reinvestment plan

–

2,104,431

739,196,806

672,351,166

1,288,287

1,126,996

All ordinary shares rank equally with one vote attached to each fully-paid ordinary share.

Included within the number of shares is 5,155,841 treasury shares (2019: 5,190,841) held by the Company. 
The movement in treasury shares during the year related to the issuance of shares under the employee 
incentive plans and purchases of shares by an external trustee as part of the executive long term incentive 
plan (refer note 34). Treasury shares may be used to issue shares under the Company's employee incentive 
plans or upon the exercise of share rights/options.

Equity Raising

On 17 June 2020, the Company announced a $180.0 million institutional share placement and a 
$50.0 million share purchase plan.  

Institutional Share Placement

The institutional share placement was completed on 24 June 2020 (before the balance date). 

The institutional share placement involved the issue of 72,000,000 new shares at $2.50 per share raising 
$180.0 million. Costs associated with the placement of $2.8 million (including brokerage and legal and other 
fees) were deducted from the share proceeds.

Share Purchase Plan

Subsequent to Balance Date

The share purchase plan was completed on 9 July 2020 (after the balance date) and is therefore not 
included within the above table. The share purchase plan involved the issue of 21,008,403 new shares at 
$2.38 per share raising $50.0 million.

30   Discontinued Operations

Sale of Darwin Operations

On 8 November 2018, SkyCity announced the sale of the Darwin business to Delaware North. A sale and 
purchase agreement for A$188.0 million was signed subject to regulatory approval and other minor matters. 
All	conditions	were	satisfied	and	the	disposal	was	completed	on	4	April	2019.

Notes to the Financial Statements

211

 
31   Reserves

Asset revaluation reserve

Hedging	reserve	-	cash	flow	hedges

Foreign currency translation reserve

Cost of hedging reserve

Total reserves

Movements

Asset Revaluation Reserve

Opening balance

Revaluation on transfer from property, plant and equipment

Closing balance

Hedging Reserve - Cash Flow Hedges

Opening balance

Revaluation

Transfer	to	net	profit	-	finance	costs	(net)

Deferred tax

Closing balance

Foreign Currency Translation Reserve

Opening balance

Exchange difference on translation of overseas subsidiaries

Transfer to Income Statement on disposal of discontinued operations

Closing balance

Cost of Hedging Reserve

Opening balance

Revaluations

Transfer	to	finance	costs

Deferred tax

Closing balance

2020

$'000

5,936

(19,913)

(17,802)

(1,542)

(33,321)

–

5,936

5,936

(22,685)

9,154

(5,143)

(1,239)

(19,913)

(24,087)

6,285

–

(17,802)

(1,793)

(113)

462

(98)

(1,542)

2019

$'000

–

(22,685)

(24,087)

(1,793)

(48,565)

–

–

–

(21,491)

3,986

(5,459)

279

(22,685)

(40,453)

(11,498)

27,864

(24,087)

(1,985)

729

(462)

(75)

(1,793)

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32   Derivative Financial Instruments

Accounting Policy

Cash Flow Hedge

Derivatives are initially recognised at fair value on 
the date a derivative contract is entered into and 
are subsequently re-measured at their fair value. 
The method of recognising the resulting gain or loss 
depends on whether the derivative is designated as 
a hedging instrument, and if so, the nature of the 
item being hedged. The Group designates certain 
derivatives as either:

(1)   hedges of the fair value of recognised assets 
or	liabilities	or	a	firm	commitment	(fair	value	
hedge); or

(2)		hedges	of	exposures	to	variability	in	cash	flows	

associated with recognised assets or liabilities or 
highly	probable	forecast	transactions	(cash	flow	
hedges).

Fair Value Hedge

Changes in the fair value of derivatives that are 
designated and qualify as fair value hedges are 
recognised in the Income Statement, together with 
any changes in the fair value of the hedged asset or 
liability that are attributable to the hedged risk. 

The effective portion of changes in the fair value 
of derivatives that are designated and qualify as 
cash	flow	hedges	is	recognised	in	equity	in	the	
hedging reserve. The gain or loss relating to the 
ineffective portion is recognised immediately in the 
Income Statement.

Amounts accumulated in equity are recognised 
in the Income Statement in the periods when the 
hedged	item	will	affect	profit	or	loss	(for	instance	
when the forecast sale that is hedged takes place). 

When a hedging instrument expires or is sold or 
terminated, or when a hedge no longer meets the 
criteria for hedge accounting, any cumulative gain 
or loss existing in equity at that time remains in 
equity and is recognised in the Income Statement 
when the forecast transaction is ultimately 
recognised in the Income Statement. When a 
forecast transaction is no longer expected to occur, 
the cumulative gain or loss that was reported in 
equity is transferred to the Income Statement.

Derivatives that do not Qualify for 
Hedge Accounting

Changes in the fair value of any derivative instrument 
that does not qualify for hedge accounting are 
recognised in the Income Statement.

2020

2019

2020

2019

$'000
Notional 
Value

$'000
Notional 
Value

$'000
Fair Value

$'000
Fair Value

Current Assets

Cross	currency	interest	rate	swaps	–	cash	flow	hedges

Forward foreign exchange contracts

Total current derivative financial instrument assets

Non-current Assets

108,220

2,152

110,372

–

53,218

6,798

6,798

Cross-currency	interest	rate	swaps	-	cash	flow	hedges*

Total non‑current derivative financial instrument assets

155,618

155,618

255,106

255,106

Current Liabilities

Forward foreign currency contracts

Interest	rate	swaps	–	cash	flow	hedges

Total current derivative financial instrument liabilities

Non-current Liabilities

Interest	rate	swaps	-	cash	flow	hedges

Total non‑current derivative financial instrument liabilities

Total net derivative financial instruments

133,932

194,223

328,155

210,000

210,000

75,459

–

75,459

401,721

401,721

*AcomponentoftheinterestmargininUS$100.0millionoftheseCCIRSistreatedasafairvaluehedge.

70

53,288

23,100

23,100

192

5,921

6,113

24,375

24,375

45,900

–

85

85

56,201

56,201

784

–

784

30,913

30,913

24,589

Notes to the Financial Statements

213

 
33   Financial Risk Management

The Group’s activities expose it to a variety of 
financial	risks:	market	risks	(including	currency	
and interest rate risk), liquidity risk, and credit risk. 
The Group’s overall risk management programme 
recognises the nature of these risks and seeks 
to minimise potential adverse effects on the 
Group’s	financial	performance.	The	Group	uses	
derivative	financial	instruments	to	hedge	certain	
risk exposures.

Risk management is carried out by a central 
treasury department under a formal Treasury Policy 
approved by the Board of Directors. The Treasury 
Policy sets out written principles for overall risk 
management,	as	well	as	policies	covering	specific	
areas such as currency risk, interest rate risk, 
credit	risk,	use	of	derivative	financial	instruments	
and	non-derivative	financial	instruments,	and	
investment of excess funds. The Treasury Policy 
sets conservative limits for allowable risk exposures 
which are formally reviewed regularly. 

(a)  Market Risk

(i)   Currency Risk

The Group operates internationally and is exposed 
to currency risk, primarily with respect to Australian 
and US dollars. Exposure to the Australian dollar 
arises from the Group’s investment in, and 
intercompany loans to, its Australian operations.  
Exposure to the US dollar arises from funding 
denominated in that currency.

The Group utilises natural hedges wherever possible 
with forward foreign exchange contracts used 
to	manage	any	significant	residual	risk	to	the	
Income Statement.

The Group’s exposure to the US dollar (refer to US 
private placement notes detailed in note 13) has 
been fully hedged by way of cross currency interest 
rate swaps (CCIRS), hedging US dollar exposure on 
both principal and interest. The CCIRS correspond 
in amount and maturity to the US dollar borrowings 
with no residual US dollar exposure.

(ii)  Interest Rate Risk

The Group's interest rate risk arises from 
long term borrowings. 

Interest rate swaps (IRS) and CCIRS are utilised to 
modify	the	interest	repricing	profile	of	the	Group’s	
debt	to	match	the	profile	required	by	Treasury	
Policy. All IRS and CCIRS are in designated hedging 
relationships that are highly effective.

As	the	Group	has	no	significant	interest	bearing	
assets, the Group’s revenue is substantially 
independent of changes in market interest rates.

(iii)  Summarised Sensitivity Analysis 

SkyCity manages its interest rate and foreign 
exchange rate exposure to minimise the impact of 
fluctuations	in	the	market.	The	residual	exposure	is	
not	considered	material	or	significant.

(b)  Credit Risk

Credit	risk	is	the	risk	of	financial	loss	to	the	Group	
if	a	customer	or	counterparty	to	a	financial	
instrument	fails	to	meet	its	financial	obligations.	
SkyCity is largely a cash based business and its 
material	credit	risks	arise	mainly	from	financial	
instruments utilised in funding and from 
International Business activity.

Financial instruments (other than International 
Business discussed below) that potentially create 
a credit exposure can only be entered into with 
counterparties that are explicitly approved by 
the Board. Maximum credit limits for each of 
these parties are approved on the basis of long 
term credit rating (Standard & Poor’s or Moody’s). 
A minimum long term rating of A+ (S&P) or 
A1 (Moody’s) is required to approve individual 
counterparties.

The	maximum	credit	risk	of	any	financial	
instrument at any time is the fair value where that 
instrument is an asset. All derivatives are carried at 
fair value in the balance sheet. Trade receivables 
are presented net of an allowance for estimated 
doubtful receivables. 

International Business activity is managed in 
accordance with accepted industry practice. 
Settlement risk associated with International 
Business customers is minimised through credit 
checking and a formal review and approval process.

The	Group	has	a	significant	receivable	from	the	
NZICC insurers (note 6). The lead insurer is a 
subsidiary	of	a	leading	global	firm	and	has	an	
AA-	insurer	financial	strength	rating	given	by	
S&P Global Ratings. 

Other	than	the	NZICC	fire	insurance	receivable,	
there	are	no	other	significant	concentrations	of	
credit risk in the Group.

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(c)  Liquidity Risk

Liquidity	risk	management	implies	maintaining	sufficient	cash	and	the	availability	of	funding	through	
an adequate amount of unutilised committed credit facilities. The Group manages liquidity risk by 
continuously	monitoring	forecast	and	actual	cash	flows	and	maintaining	flexibility	in	funding	by	keeping	
committed credit lines available with a variety of counterparties and maturities.

Maturities of Committed Funding Facilities

Debt maturities are detailed in note 12.

LESS 
THAN 6 
MONTHS

6–12 
MONTHS

BETWEEN  
1 AND 2 
YEARS

BETWEEN  
2 AND 5 
YEARS

OVER  
5 YEARS

$'000

$'000

$'000

$'000

$'000

TOTAL

$'000

30 June 2020

Bank facility

US Private Placement

NZ Bond

Car park concession liability

Lease liabilities

–

–

128,500

–

240

120,000

299,786

–

419,786

155,618

–

–

–

–

–

171,414

70,005

397,037

–

–

–

128,500

46,193

50,013

46,193

52,673

245

507

1,668

Total committed debt facilities

128,740

275,863

300,293

173,082

166,211

1,044,189

Total drawn debt

128,740

170,863

507

173,082

166,211

639,403

Future contracted interest on drawn debt

10,829

Future interest of lease liabilities

Future contracted interest on CCIRS/IRS

1,317

3,620

6,589

1,306

2,162

9,635

2,578

4,088

27,145

7,443

7,644

9,579

63,777

301,989

314,633

1,093

18,607

Total drawn debt and derivatives

144,506

180,920

16,808

215,314

478,872

1,036,420

30 June 2019

Bank facility

US Private Placement

NZ Bond

Total committed debt facilities

Total drawn debt

Future contracted interest on drawn debt

Future contracted interest on CCIRS/IRS

Total drawn debt and derivatives

–

–

–

–

–

12,012

3,839

15,851

200,000

120,000

292,856

–

612,856

21,127

149,388

–

223,704

394,219

–

–

125,000

–

125,000

221,127

269,388

417,856

223,704

1,132,075

49,127

149,388

125,000

223,704

547,219

11,816

3,797

21,183

4,478

35,200

8,819

16,951

1,907

97,162

22,840

64,740

175,049

169,019

242,562

667,221

Notes to the Financial Statements

215

 
(d)  Fair Value Estimation

The	financial	instruments	are	measured	in	the	
balance sheet at fair value by level of the fair value 
measurement hierarchy:

• 

• 

• 

 quoted prices (unadjusted) in active markets for 
identical assets or liabilities (level 1);

 inputs other than quoted prices included within 
level 1 that are observable for the asset or liability, 
either directly (that is, as prices) or indirectly 
(that is, derived from prices) (level 2); and

 inputs for the asset or liability that are not based 
on observable market data (that is unobservable 
inputs) (level 3).

Other than the New Zealand bonds, which are 
listed on the NZDX and therefore level 1, all 
SkyCity	financial	instruments,	which	includes	
cross-currency interest rate swaps, interest rate 
swaps and forward foreign currency contracts, 
are valued using level 2 in the above fair value 
measurement hierarchy.

The	fair	value	of	financial	instruments	that	are	
not traded in an active market (for example, over 
the counter derivatives) is determined by using 
valuation techniques. These valuation techniques 
maximise the use of observable market data where 
it is available and rely as little as possible on entity 
specific	estimates.	If	all	significant	inputs	required	
to fair value an instrument are observable, the 
instrument is included in level 2.

Investment Properties are valued using level 3 in 
the above fair value measurement hierarchy.

Specific	valuation	techniques	used	to	value	financial	
instruments include:

• 

• 

 the fair value of interest rate swaps and cross 
currency interest rate swaps is calculated as the 
present	value	of	the	estimated	future	cash	flows	
based on observable yield curves; and

 the fair value of forward foreign exchange 
contracts is determined using forward exchange 
rates at the balance sheet date, with the 
resulting value discounted back to present value.

Further details on derivatives are provided in 
note 32.

(e)  Capital Risk Management

The Group’s objectives when managing capital 
are to safeguard its ability to continue as a going 
concern and to maximise returns for shareholders 
and	benefits	for	other	stakeholders	over	the	
long term.

In order to optimise its capital structure, the Group 
manages	actual	and	forecast	operational	cash	flows,	
capital expenditure and equity distributions.

The Group primarily manages capital on the 
basis of gearing measured as a ratio of net debt 
(debt at hedged exchange rates less cash at bank) 
to normalised EBITDA and interest coverage 
(normalised EBITDA relative to net interest cost).   

The primary ratios were as follows at 30 June:

Gearing ratio

Interest coverage

2020

2.7 x

4.5 x

2019

1.5 x

8.4 x

These	ratios	have	been	significantly	distorted	by	the	impact	of	the	NZICC	fire,	sale	of	the	Auckland	car	park	
concession and the COVID-19 lockdown.

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34   Share-Based Payments

Accounting Policy

continued employment during the period from his 
commencement date to November 2019) and no 
right to dividends prior to the issuance of the shares.

SkyCity operates an equity-settled, share-based 
compensation plan. The fair value of the employee 
services received in exchange for the grant of the 
share rights is recognised as an expense. The total 
amount to be expensed over the vesting period 
is determined by reference to the fair value of 
the share rights granted, excluding the impact of 
any non-market vesting conditions (for example, 
profitability	and	sales	growth	targets).	At	each	
balance sheet date, the Company revises its 
estimates of the number of shares expected to 
be distributed. It recognises the impact of the 
revision of original estimates, if any, in the Income 
Statement, and a corresponding adjustment to 
equity over the remaining vesting period.

Current Plans

Executive Long Term Incentive Plan (LTI Plan)

Under the LTI Plan, executives purchase ordinary 
SkyCity shares funded by an interest-free loan from 
the Group. The shares purchased by the executives 
are held by a trustee company with executives 
entitled to exercise the voting rights attached to the 
shares and receive dividends, the proceeds of which 
are used to repay the interest-free loan.

At the end of the restricted period (three to 
four years), the Group will pay a bonus to each 
executive to the extent their performance targets 
have	been	met	which	is	sufficient	to	repay	the	
initial interest-free loan associated with the shares 
which vest. The shares upon which performance 
targets have been met will then fully vest to 
the executives. The loan owing on shares upon 
which performance targets have not been met 
(the forfeited shares) will be novated from the 
executives to the trustee company and will be 
fully repaid by the transfer of the forfeited shares. 
Performance targets relate to total shareholder 
return relative to other comparable companies.

At 30 June 2020, the interest free loans relating to 
the LTI Plan total $7,918,365 (2019: $7,760,214).

2018 Chief Operating Officer Commencement 
Shares (COO Plan)

Under the terms of his employment agreement 
dated 18 November 2017, the COO was 
issued 35,000 ordinary SkyCity shares on 
27 November 2019. There were no performance 
targets associated with these shares (other than 

2018 SkyCity Restricted Share Rights Plan  
(2018 RSR Plan)

The 2018 Short Term Incentive Plan was replaced 
with the 2018 RSR Plan for 116 staff, with restricted 
share	rights	issued	to	staff	after	the	finalisation	of	
the Group's results.  Each right conferred a right to 
receive one ordinary SkyCity share, which, unless 
otherwise agreed by the SkyCity Board, would only 
vest if the relevant employee remained continuously 
employed by SkyCity (or a company within the 
Group) from the date of issue until the vesting date 
on 1 July 2020. 

Performance Incentive Plan (PIP)

The 2018 RSR Plan was replaced in 2019 with the 
PIP which includes both cash (the short term 
incentive scheme component of the PIP) and 
deferred equity components (the deferred short 
term incentive component of the PIP).

The deferred short term incentive scheme under 
the PIP offers participants, subject to the relevant 
performance conditions being met, the opportunity 
to acquire restricted share rights of an amount 
equivalent to between 10% and 50% of their base 
salary. Restricted share rights (if any) issued to a 
participant on a short term incentive cash payment 
date (Declaration Date) will only vest if that 
participant remains an employee up to and until:

• 

• 

	the	first	anniversary	of	the	Declaration	Date	in	
respect of 50% of the restricted share rights; and

 the second anniversary of the Declaration Date 
in respect of the remaining 50% of the restricted 
share rights.

However, if a participant’s deferred short term 
incentive	entitlement	in	any	financial	year	is	to	
restricted share rights having a value of $10,000 or 
less (calculated using the volume-weighted average 
sale price of SkyCity shares used to determine 
the number of restricted share rights to be issued 
to the participant), the restricted share rights 
will not be split out equally into two separate 
tranches, but will instead comprise one tranche 
and	(subject	to	the	vesting	criteria	being	satisfied)	
vest	to	the	participant	on	the	first	anniversary	of	the	
Declaration Date.

These restricted share rights will be issued to staff 
after	the	finalisation	of	the	Group’s	results.

Notes to the Financial Statements

217

 
Outstanding Share Rights

Movements in the number of share rights outstanding are as follows:

GRANT DATE

EXPIRY DATE

BALANCE 
AT START 
OF THE 
YEAR

GRANTED 
DURING THE 
YEAR

EXERCISED 
DURING THE 
YEAR

EXPIRED 
DURING 
THE YEAR

BALANCE 
AT END OF 
THE YEAR

Number

Number

Number

Number

Number

2020

LTI Plan

26/08/15

28/08/19

24/08/16

24/08/20

23/08/17

23/08/21

22/08/18

22/08/21

28/08/19

28/08/22

COO Plan

18/11/17

18/11/19

2018 RSR Plan

11/09/18

01/07/20

PIP

06/09/19

06/09/20

10/09/19

10/09/20

06/09/19

06/09/21

10/09/19

10/09/21

Total

2019

LTI Plan

27/08/14

27/08/18

26/08/15

28/08/19

24/08/16

24/08/20

23/08/17

23/08/21

22/08/18

22/08/21

CEO Plan

04/11/16

03/11/18

COO Plan

18/11/17

18/11/19

2018 RSR Plan

11/09/18

01/07/20

Total

360,000

395,000

865,883

434,035

–

–

–

–

–

508,207

35,000

1,859,641

–

–

–

–

–

–

508,296

23,047

498,004

8,720

–

–

–

–

–

(360,000)

–

(15,000)

380,000

(15,000)

850,883

–

434,035

(23,569)

484,638

(35,000)

–

–

–

–

–

–

–

(50,933)

1,808,708

(4,552)

503,744

–

23,047

(25,713)

472,291

–

8,720

3,949,559

1,546,274

(35,000)

(494,767)

4,966,066

555,000

380,000

415,000

910,883

–

–

–

–

–

434,035

325,000

35,000

–

–

–

1,898,564

–

–

–

–

–

(325,000)

–

–

(555,000)

–

(20,000)

360,000

(20,000)

395,000

(45,000)

865,883

–

–

–

434,035

–

35,000

(38,923)

1,859,641

2,620,883

2,332,599

(325,000)

(678,923)

3,949,559

The weighted average remaining contractual life of rights outstanding at the end of the period was 0.65 years 
(2019: 1.42 years).

218

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2020S
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Fair Values

Fair Value of Share Rights Granted

The assessed fair value at grant date of the rights 
granted on 28 August 2019 was $1.14 (22 August 2018 
was $1.17). This was calculated using the single 
index model by Ernst & Young Transaction 
Advisory Services Limited. 

The valuation inputs for the rights granted on 
28 August 2019 included:

(a)  rights are granted for no consideration;

(b)  exercise price: nil (2019: nil); and

(c)  share price at grant date: $3.90 (2019: $4.34).

The expected price volatility is derived by analysing 
the historic volatility over a recent historical period 
similar to the term of the right.

Fair Value of Chief Operating Officer 
Commencement Shares 

The assessed fair value at grant date of the 
commencement shares at 18 November 2017 
was $2.68. This was calculated using the European 
call option model by Ernst & Young Transaction 
Advisory Services Limited. 

The valuation inputs for the commencement shares 
on 18 November 2017 included:

(a)   no consideration;

(b)  exercise price: nil;

(c)  share price at grant date: $3.57; and

(d)  no right to dividends.

The expected price volatility is derived by analysing 
the historic volatility over a recent historical period 
similar to the term of the commencement shares.

Fair Value of SkyCity Restricted Share Rights

The assessed fair value of each right was determined 
by Ernst & Young Transaction Advisory Services 
Limited at $3.02.   

Fair Value of SkyCity Deferred Share Rights

No rights will be issued in respect of the year ended 
30 June 2020.  The assessed fair value of each 2019 
right was determined by Ernst & Young Transaction 
Advisory Services Limited.  Rights vesting one year 
after year end were valued at $3.68 and rights vesting 
two years after year end were valued at $3.33.  

Expenses Arising from Share-Based Payment Transactions

Total expenses arising from share-based payment transactions recognised during the period as part of 
employee	benefit	expense	were	as	follows:

Rights issued under Share Rights Plans

2020

$'000

3,698

2019

$'000

4,540

Notes to the Financial Statements

219

 
35   Related Party Transactions

(a)   Key Management Personnel Compensation

Key management personnel compensation is set out below. The key management personnel are all the 
directors of the company, the CEO and the Senior Leadership Team.

2020

2019

SHORT TERM 
BENEFITS

SHARE‑BASED 
PAYMENTS

$'000

7,372

8,993

$'000

2,045

2,311

TOTAL

$'000

9,417

11,304

(b)   Other Transactions with Key Management Personnel or Entities Related to Them

Certain directors and management have relevant interests in a number of companies with which SkyCity 
has transactions in the normal course of business. A number of SkyCity directors are also non-executive 
directors of other companies, and a register of directors' interests is maintained. Any transactions 
undertaken with these entities have been entered into in the normal course of business.

Certain directors and management hold shares in SkyCity and receive dividends in the normal course 
of business.

Certain directors provided additional consultancy services to the Group outside of their capacity as directors. 
Consultancy fees paid to directors during the year amounted to $18,900 (FY19: $28,500).

(c)   Subsidiaries

Interests in subsidiaries are set out in note 36.

220

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2020S
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36   Subsidiaries

The	consolidated	financial	statements	incorporate	the	assets,	liabilities	and	results	of	the	following	
significant	subsidiaries	in	accordance	with	the	accounting	policy	described	in	note	1(b):

NAME OF ENTITY

PRINCIPAL 
PLACE OF 
BUSINESS

CLASS OF 
SHARES

Cashel Asset Management Limited

New Zealand

Ordinary

      EQUITY HOLDING

2020 
%

100%

2019 
%

100%

Horizon Tourism New Zealand Limited  
(formerly SkyCity Wellington Limited)

New Zealand

Ordinary

100%

100%

Lets Play Live Media Limited

New Zealand

Ordinary

New Zealand International Convention Centre Limited

New Zealand

Ordinary

Otago Casinos Limited

Queenstown Casinos Limited

Sky Tower Limited

SkyCity Action Management Limited

SkyCity Auckland Holdings Limited

SkyCity Auckland Limited

SkyCity Casino Management Limited

SkyCity Development Limited

SkyCity Enterprises Limited

SkyCity Hamilton Limited

SkyCity Holdings Limited

New Zealand

Ordinary

New Zealand

Ordinary

New Zealand

Ordinary

New Zealand

Ordinary

New Zealand

Ordinary

New Zealand

Ordinary

New Zealand

Ordinary

New Zealand

Ordinary

New Zealand

Ordinary

New Zealand

Ordinary

New Zealand

Ordinary

SkyCity International Holdings Limited

New Zealand

Ordinary

SkyCity Investments Australia Limited

New Zealand

Ordinary

SkyCity Investments Queenstown Limited

New Zealand

Ordinary

SkyCity Management Limited

SkyCity Precinct Limited

SkyCity Projects Limited

SkyCity Properties Limited

SkyCity Properties Albert St Limited

SkyCity Properties Victoria St Limited

SkyCity Ventures Limited

TNZ Esports Limited

LPL Media Pty Limited

SkyCity Adelaide Pty Limited

SkyCity Australia Finance Pty Limited

SkyCity Australian Limited Partnership

SkyCity Australia Pty Limited

SkyCity Treasury Australia Pty Limited

Horizon Tourism Limited

SkyCity Investment Holdings Limited

SkyCity Malta Holdings Limited

SkyCity Malta Limited

New Zealand

Ordinary

New Zealand

Ordinary

New Zealand

Ordinary

New Zealand

Ordinary

New Zealand

Ordinary

New Zealand

Ordinary

New Zealand

Ordinary

New Zealand

Ordinary

Australia

Ordinary

Australia

Ordinary

Australia

Ordinary

Australia

Ordinary

Australia

Ordinary

Australia

Ordinary

Hong Kong

Ordinary

Hong Kong

Ordinary

Malta

Malta

Ordinary

Ordinary

SkyCity Management (UK) Limited

United Kingdom

Ordinary

All wholly-owned subsidiary companies have balance dates of 30 June.

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

–

100%

100%

100%

100%

100%

100%

100%

100%

–

–

100%

–

100%

100%

100%

100%

–

–

100%

100%

100%

–

–

–

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

Notes to the Financial Statements

221

 
37   Contingencies

(a)   Contingent Liabilities

The	possibility	exists	for	the	Group	to	receive	third	party	claims	in	respect	of	the	NZICC	fire.	However,	only	
minor claims have been received to date. It is the Group’s expectation that any claims received will be 
covered by either the insurers or the Contractor (30 June 2019: nil).

(b)   Contingent Assets

Included within the FCC construction contracts for the NZICC and Horizon Hotel is the right to liquidated 
damages if certain milestones are not met. To date SkyCity has withheld $39.5 million (2019: $39.5 million) 
from payments to FCC for liquidated damages. The amounts withheld have been recognised as part of 
current liabilities (refer note 28) as ultimate recovery is not able to be considered virtually certain due to the 
fact that SkyCity’s right to retain these liquidated damages is disputed by FCC. Costs incurred by SkyCity 
due to the delays in the NZICC and Horizon Hotel project are expected to be partially covered by the 
liquidated damages.

As detailed in note 6, the Group intends to seek recovery from FCC for losses associated with the NZICC 
fire	to	the	extent	that	they	are	not	covered	by	the	insurers.	These	losses	may	include	insurance	excesses,	
payments to Macquarie under the Auckland car park concession agreement and other items. To date, 
the	Group	has	identified	$8.9	million	of	costs	that	may	not	be	covered	by	insurance.	These	have	not	yet	been	
recognised as income as recovery is not considered virtually certain at this time.

There	are	no	other	significant	contingent	assets	at	year	end	(2019:	nil).

38   Commitments

(a)   Capital Commitments

Capital expenditure contracted for at the reporting date but not recognised as liabilities is as set out below.

Property, plant and equipment

2020

$'000

440,342

2019

$'000

257,735

The majority of the capital commitments relate to the construction of the NZICC, Horizon Hotel and the 
SkyCity Adelaide expansion.

The above commitments include the estimated cost of reinstating the NZICC and Horizon Hotel. The cost of 
reinstating	the	damage	to	the	NZICC	and	Horizon	Hotel	arising	from	the	NZICC	fire	is	currently	estimated	
to be $330.0 million to $375.0 million for the NZICC and $6.0 million for the Horizon Hotel, all of which 
is expected to be paid for using insurance proceeds. The actual costs may be materially different to these 
estimates, however these costs are expected to be fully covered by insurance. Further information is 
included in note 6.

222

SkyCity Entertainment Group  Annual Report Year Ended 30 June 202039    Reconciliation of Profit After Income Tax to Net Cash Inflow  

from Operating Activities

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Profit	for	the	year

Depreciation and amortisation (including discontinued operations)

Net	finance	costs

Current period employee share expense

Gain	on	sale	of	fixed	assets

Fair value adjustment to investment property

NZICC	fire	related	income

NZICC	fire	related	costs

Adelaide casino licence impairment

Share	of	profits/(losses)	of	associates

Transfer from Foreign Currency Translation Reserve

Change in operating assets and liabilities

Change in receivables and prepayments

Change in inventories

Change in deferred tax asset

Change in payables

Change in deferred tax liability

Change in tax receivable – current

Change in non current payables

Change in tax payable – current

Working capital relating to discontinued operations

Investing	and	financing	items	included	in	working	capital	movements

Net cash inflow from operating activities

*EquivalenttoA$150million.

2020

$'000

235,388

86,559

28,613

3,697

(66,779)

14,055

(384,500)

108,090

160,600*

83

–

7,041

(169)

(2,748)

(6,270)

(24,271)

(1,059)

9,057

(13,877)

–

(33,344)

120,166

2019

$'000

144,581

84,698

10,240

4,540

(18,453)

3,204

–

–

–

737

27,864

(25,914)

1,111

(4,843)

34,387

(9,299)

3,869

(1,776)

7,277

11,415

(21,314)

252,324

40   Events Occurring after the Balance Sheet Date

(a)   Funding plan

On	17	June	2020,	SkyCity	announced	a	funding	plan	to	provide	additional	financial	flexibility	in	response	to	
COVID-19 (note 1(h)). That plan included a $230 million equity raising and additional debt facilities.

As detailed in note 12, in July 2020 the existing bank facility was restructured and extended, a new revolving 
credit facility was established and funding covenant waivers obtained.

As detailed in note 29, in July 2020 the second part of the equity raising (the share purchase plan) was 
completed and a further $50.0 million raised.

(b)   COVID-19

On 13 July 2020, SkyCity applied for the extended New Zealand wage subsidy and received $9.5 million.

On 12 August 2020, the New Zealand Government reinstated COVID-19 Alert Level 3 for the Auckland 
region and the rest of New Zealand moved to Alert Level 2. On 31 August 2020, the Auckland region 
moved to Alert Level 2, consistent with the rest of New Zealand. From 12 – 30 August 2020, the vast 
majority of SkyCity Auckland’s operations were closed, including all gaming areas. From 12 August 2020, 
SkyCity Hamilton and SkyCity Queenstown, and SkyCity Auckland from 31 August 2020, have operated 
in compliance with the New Zealand Government’s requirements for social gatherings, contact tracing 
and hygiene. Following the initial COVID-19 outbreak, SkyCity restructured its operations and funding 
arrangements to withstand a long recovery period and the latest closure and operating restrictions have  
not required any further restructuring.

223

 
Reconciliation of Normalised Results 
to Reported Results

SkyCity’s	objective	of	producing	normalised	financial	information	is	to	provide	data	that	is	useful	to	the	
investment community in understanding the underlying operations of the Group. The intention is to provide 
information that: 

• 

 is representative of SkyCity’s underlying performance (as a potential indicator of future performance);

•  can be compared across years; and

•  can assist with comparison between publicly listed casino companies in New Zealand and Australia. 

This objective is achieved by:

• 

 eliminating the inherent volatility (or “luck” factor) from International Business, which has variable 
turnover and actual win percentage from period to period; 

•  eliminating structural differences in the business between periods; and

• 

 eliminating known different treatments with other New Zealand and Australian publicly listed 
casino companies.

SkyCity	believes	that,	by	making	these	adjustments,	the	users	of	the	financial	information	will	be	able	
to understand the underlying performance of the Group and form a view on the future performance of 
the business.

For internal purposes, including budgeting and determination of staff incentives, the normalised results 
are used.

Non-GAAP information is prepared in accordance with the company’s Non-GAAP Financial Information 
Policy, which is reviewed and approved by the SkyCity Board at each reporting period. The Non-GAAP 
Financial	Information	Policy	was	applied	consistently	in	respect	of	the	financial	statements	for	the	financial	
years ended 30 June 2019 and 30 June 2020.

The differences between the company’s FY20 and FY19 reported and normalised information is summarised 
in the table below:

FY20

FY19

Revenue
$m

EBITDA
$m

EBIT
$m

NPAT
$m

Revenue
$m

EBITDA
$m

EBIT
$m

NPAT
$m

Reported

1,125.0*

348.3

261.7

235.4

822.3

297.8

217.8

144.6

International Business  
revenue adjustment

Gaming GST

International Business at  
theoretical win rate

39.3

73.4

(7.3)

–

–

–

–

–

–

80.3

95.2

–

–

–

–

–

–

0.1

0.1

0.2

49.9

38.7

38.7

27.8

Gain on sale – Auckland car parks

(66.4)

(66.4)

(66.4)

(66.4)

(17.4)

(17.4)

(17.4)

(17.7)

Revaluation of Auckland properties

Significant	tax	events

NZICC	fire	impacts

Labour restructure

Funding plan costs

Deferred tax liability reversal

Adelaide casino licence impairment

Sale of Darwin

Normalised

–

–

14.1

–

14.1

14.1

–

–

(384.5)

(269.4)

(269.4)

(268.5)

13.5

13.5

–

–

–

–

9.7

5.4

(24.1)

160.6**

160.6**

160.6**

–

–

–

–

–

–

–

–

(0.4)

–

–

–

–

–

–

–

3.2

3.2

–

–

–

–

–

–

–

–

–

–

–

–

–

–

3.2

(9.5)

–

–

–

–

–

16.2

779.5

200.7

114.2

66.3

1,029.8

322.2

242.4

164.6

*ThisisasummationofthefirstsixlinesonthefaceoftheIncomeStatement.

**EquivalenttoA$150million.

224

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2020Adjustment

Discussion

Treat International Business 
commissions as an expense 
rather than reduction in 
revenue which reduces both 
reported revenue and operating 
expenses within International 
Business (by $39.3 million in 
FY20 and $80.3 million in FY19)

Add gaming GST to reported 
revenue (by $73.4 million in 
FY20 and $95.2 million in FY19)

Apply theoretical win rate of 
1.35% for International Business 
vs. actual win rate of 1.47% 
(FY20) and 1.00% (FY19)

Eliminate gain ($66.4 million) 
arising from Auckland car park 
concession sale (completed 
in August 2019)  and the FY19 
gain ($17.4 million) on sale of 
Federal Street car park (sold in 
April 2019)

Reverse impact of revaluation 
(reduction of $14.1 million) of 
Auckland investment properties 
(FY19 $3.2 million)

• 

• 

• 

• 

• 

• 

 This adjustment adds back International Business commissions 
(treated as a reduction from revenue in the reported results) and 
increases both revenue and expenses. This adjustment does not 
impact EBITDA, EBIT or NPAT

 This adjustment has been made to maintain the relationship 
between turnover and the theoretical win rate of 1.35% when 
determining normalised revenue

	Reported	revenue	included	within	the	financial	statements	of	the	
Group excludes GST 

 This adjustment adds back GST associated with gaming so that 
normalised revenue equals the amount bet by gaming customers

 All publicly listed New Zealand and Australian casino companies 
include GST associated with gaming within their revenue results. 
Including gaming GST within reported revenue is not consistent 
with GAAP and SkyCity therefore does not do so

 However, SkyCity does include gaming GST within its 
normalised revenue

• 

 This adjustment does not impact EBITDA, EBIT or NPAT

• 

• 

• 

• 

• 

 This adjustment recalculates gaming win from International Business 
to the theoretical win rate. The vast majority of International Business 
play is Baccarat. Statistically, over the long term the casino expects 
to win 1.35% of all bets taken on Baccarat. However, in any particular 
reporting period the actual results of play will vary depending 
on “luck”

 The 1.35% win rate is used by all publicly listed New Zealand and 
Australian casino companies in addition to casino companies in Asia 
and the United States

 In order to understand the long term results within International 
Business there is the need to eliminate the inherent volatility or 
“luck” factor

	The	FY20	reported	results	include	a	significant	gain	relating	to	the	
Auckland car park concession sale which settled in August 2019

	The	FY19	reported	results	include	a	significant	gain	relating	to	the	sale	
of the Federal Street car park which settled in April 2019

•  The adjustment reverses these gains

• 

• 

• 

• 

 SkyCity has a number of investment properties in Auckland. 
In accordance with the appropriate accounting standard, these 
investment properties will be revalued by an independent expert 
every year and the carrying value adjusted within the Group’s 
financial	statements

 This adjustment reverses the decline in value of these properties

 The revaluation is non-cash and unrelated to the operations of 
the Group

 This adjustment will be made each year to determine the Group’s 
normalised results

225

Adjustment

Discussion

Eliminate net gain 
($268.5 million after tax) arising 
from	impacts	of	NZICC	fire	

Labour restructure 
(FY20 $9.7 million after 
tax) and funding plan costs 
(FY20 $5.4 million after tax)

Deferred tax liability reversal, 
$24.1 million

• 

• 

• 

• 

• 

• 

• 

	On	22	October	2019,	there	was	a	significant	fire	at	the	construction	
site of the New Zealand International Convention Centre (NZICC) 
in Auckland

	This	fire	has	caused	extensive	damage	to	the	NZICC	and	relatively	
minor damage to the Horizon Hotel which is being constructed on 
the adjacent site

	Both	buildings	are	insured	and	all	significant	costs	associated	with	
the	fire	are	expected	to	be	fully	covered.	Any	costs	not	covered	by	
insurance are expected to be sought from Fletcher Construction 

	The	fire	has	significant	implications	for	the	financial	statements	for	
the Group – these are explained further on page 184 and in SkyCity’s 
financial	statements	which	have	been	released	to	the	NZX	and	ASX

 At this point in time, a full assessment of the damage is not 
available, nor is an agreed reconstruction timeline available. As a 
result,	the	financial	statements	include	a	number	of	significant	
judgements and estimates to determine the appropriate accounting. 
These judgements and estimates will continue to be reviewed as new 
information becomes available

	The	NZICC	fire	(and	associated	accounting	impact)	is	a	significant,	
one-off event that has impacted the comparability of the FY20 result 
with the prior year

 As part of its response to COVID-19, SkyCity undertook a labour 
restructure and implemented a new funding plan

•  This adjustment eliminates the costs associated with those actions

• 

 As part of its response to COVID-19, the New Zealand Government 
reinstated tax depreciation for commercial properties, this resulted in 
a non-cash accounting reduction in the FY20 tax expense

•  This adjustment eliminates this one-off reduction to tax expense

Adelaide casino licence 
impairment $160.6 million 
(A$150 million)

• 

• 

 In the current year, the Group has impaired the Adelaide casino 
licence by A$150.0 million (NZ$160.6 million)

 The impairment has arisen due to revised expectations regarding the 
time frame for SkyCity Adelaide to achieve its long term potential 
earnings following completion of the expansion project. The reduced 
earnings outlook for SkyCity Adelaide has been exacerbated in the 
short-to-medium term by the recent and expected ongoing impacts 
of COVID-19, including an expectation that International Business 
activity may take some years to recover

•  This adjustment eliminates this non-cash expense

226

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2020Adjustment

Discussion

FY19 only Adjustments

Eliminate	significant	tax	events	
(net $9.5 million decrease to 
normalised NPAT)

During	FY19,	SkyCity	had	a	number	of	significant	tax	events	which	have	
impacted the reported effective tax rate.

ATO Tax Review

As	part	of	the	Australian	Tax	Office’s	(ATO)	Streamlined	Assurance	
Review of SkyCity’s Australian operations, SkyCity and the ATO 
agreed to settle differences of opinion on the treatment of certain 
financing	arrangements.	As	a	result	of	this	settlement,	SkyCity	made	
a A$3.5 million payment to the ATO. This payment relates to historical 
items only and does not change SkyCity’s future tax payments or 
tax expense.

Auckland Car Park Concession Sale Deferred Tax

The deferred tax consequences of the Auckland car park concession 
sale were recognised in FY19 – this was a $11.5 million reduction in 
tax expense.

 Share of Partnership Expenditure – Tax Election

In the current year, SkyCity made a New Zealand tax election for the 
SkyCity	Australian	Limited	Partnership.	This	resulted	in	a	one-off	benefit	
of $1.9 million in the FY19 tax expense.

Summary 

This adjustment eliminates the net reduction (from the above items) in 
tax expense for the purpose of the normalised results.

Eliminate Darwin operations 
from normalised results

•  During FY19, SkyCity sold its Darwin operations 

• 

 Darwin has been fully excluded from FY19 normalised results to 
enable appropriate comparisons with FY20

Reconciliation of Normalised Results to Reported Results

227

GRI Content Index

General Standard Disclosures

SECTION

Organisational 
Profile

ASPECT / GRI 
DISCLOSURE

DESCRIPTION

PUBLICATION

PAGE(S) LIMITATIONS

EXTERNAL 
ASSURANCE

102-1

Name of organisation

Annual Report 2020: 
Company Disclosures 

149

102-2

Activities, brands, products 
and services

Annual Report 2020: 
About SkyCity

29–43

102-3

Location of headquarters

102-4

Location of operations

102-5

Ownership and legal form

102-6

Markets served

102-7

Scale of organisation

Annual Report 2020: 
About SkyCity 

Annual Report 2020: 
Directory

29 

233

Annual Report 2020: 
About SkyCity 

29–43 

Annual Report 2020: 
Directory

Annual Report 2020: 
Notes to the Financial 
Statements 

233

170 

145–147

Annual Report 2020: 
Shareholder and 
Bondholder 
Information

Annual Report 2020: 
About SkyCity

29–43

    i.  Total number of 
employees

Annual Report 2020: 
Diversity Snapshot 

18–19 

Yes

Annual Report 2020: 
Our People

90–91

   ii.  Total number of 

operations

Annual Report 2020: 
Creating Value 

12 

  iii. Net sales

Annual Report 2020: 
About SkyCity

29–43 

Annual Report 2020: 
Income Statement

164

  iv. Total capitalisation

Annual Report 2020: 
Balance Sheet

166–167

   v.  Quantity of products  
and services provided

Annual Report 2020: 
Creating Value 

12–13 

Annual Report 2020: 
About SkyCity

29–43

  Additional information

Annual Report 2020

12–19

102-8

Information on employees 
and other workers

Annual Report 2020: 
Our People

18–19 
79–91

Note 1

Yes

228

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SECTION

Organisational 
Profile

ASPECT / GRI 
DISCLOSURE

DESCRIPTION

PUBLICATION

PAGE(S) LIMITATIONS

EXTERNAL 
ASSURANCE

102-9

Supply chain

102-10

Significant	changes	to	the	
organisation and its 
supply chain

101–109

Yes

4–7,  
21–27

Annual Report 2020: 
Our Suppliers

Annual Report 2020: 
Chair's Review, Chief 
Executive	Officer's	
Review and 
Delivering Our 
Group Strategy

102-11

Precautionary principle 
or approach

SkyCity Ethical  
Sourcing Code

102

102-12

External initiatives

Strategy

102-14

Statement from senior 
decision-maker

Annual Report 2020: 
Our Sustainability 

63–64 

Annual Report 2020: 
Our People 

79–89 

Annual Report 2020: 
Our Environment

111–119

4–7, 
21–27

Annual Report 2020: 
Chair's Review, Chief 
Executive	Officer's	
Review and 
Delivering Our 
Group Strategy

Yes 

Yes

Ethics and 
Integrity

102-16

Values, principles, standards 
and norms of behaviour

SkyCity Code 
of Conduct

www.skycityentertainmentgroup.com

Governance

102-18

Governance structure                                  Annual Report 2020: 

60  

Our Senior  
Leadership Team 

123–133

Annual Report 2020: 
Corporate Governance 
Statement and Other 
Disclosures

Stakeholder 
Engagement

102-40

List of stakeholder groups

Annual Report 2020: 
Our Sustainability

69, 79, 93, 101, 111 
www.skycityentertainmentgroup.com

102-41

102-42

102-43

102-44

102-45

102-46

Reporting 
Practice

Collective bargaining 
agreements

Annual Report 2020: 
Our People

91

Identifying and selecting 
stakeholders

SkyCity Code 
of Conduct

129 
www.skycityentertainmentgroup.com

Approach to stakeholder 
engagement

SkyCity Code 
of Conduct

129 
www.skycityentertainmentgroup.com

Key topics and 
concerns raised

Annual Report 2020: 
Our Sustainability

63–67

Entities included in the 
consolidated	financial	
statements

Annual Report 2020: 
Notes to the Financial 
Statements

172, 221

Defining	report	content	and	
topic boundaries

Annual Report 2020: 
About this Annual 
Report 

9 

102-47

List of material topics

Annual Report 2020: 
Our Sustainability

63–67

Annual Report 2020: 
Our Sustainability

65–67

GRI Content Index

229

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SECTION

Reporting 
Practice

ASPECT / GRI 
DISCLOSURE

102-48

DESCRIPTION

PUBLICATION

PAGE(S) LIMITATIONS

EXTERNAL 
ASSURANCE

Restatements of 
information

Not applicable

None

102-49

Changes in reporting

Annual Report 2020: 
Notes to the Financial 
Statements

172–173

102-50

Reporting period

Annual Report 2020 

Cover Page

102-51

Date of most recent report

Annual Report 2020: 
About this Annual 
Report

9

102-52

Reporting cycle

Annual Report 2020 

Cover page

102-53

Contact point for questions 
regarding the report

Annual Report 2020: 
Our Sustainability 

64 

Annual Report 2020: 
Remuneration Report 

134 

Annual Report 2020: 
Directory

102-54

Claims of reporting in 
accordance with the 
GRI standards

Annual Report 2020: 
About this Annual 
Report

233

9

Limitations:

Note 1 –  The reporting on GRI 102-8 on employees and other workers does not include ‘activities performed 

by workers who are not employees’ and ‘significant variations in numbers reported’. 

Specific Standard Disclosures

SECTION

Conserve the 
Environment

ASPECT / GRI 
DISCLOSURE

GRI 103

DESCRIPTION

PUBLICATION

PAGE(S) LIMITATIONS

EXTERNAL 
ASSURANCE

Energy management  
approach

Annual Report 2020: 
Our Environment

111–117

GRI 302-3

Energy intensity

Annual Report 2020: 
Our Environment

111–117

GRI 103

Emissions management 
approach

Annual Report 2020: 
Our Environment

111–119

GRI 305-4

GHG emissions intensity

Annual Report 2020: 
Our Environment

118–119

Source Ethically 
and Responsibly

GRI 103

Ethical and sustainable 
procurement management 
approach

Annual Report 2020: 
Our Suppliers 

101–109

230

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2020 
 
 
 
 
 
SECTION

Inspire Our 
People

ASPECT / GRI 
DISCLOSURE

GRI 103

Health and safety 
management approach

DESCRIPTION

PUBLICATION

PAGE(S) LIMITATIONS

EXTERNAL 
ASSURANCE

GRI 403-2

Types and rates of injury

Annual Report 2020: 
Our	Risk	Profile	and	
Management 

Annual Report 2020: 
Health, Safety and 
Wellbeing

Annual Report 2020: 
Our	Risk	Profile	and	
Management 

50–51 

81–82

50 

Yes

Annual Report 2020: 
Health, Safety and 
Wellbeing

81–82

GRI 103

Employee engagement 
management approach

Annual Report 2020: 
Our People

79–89

GRI 404-2

Employee programmes

GRI 103

Diversity, inclusion and 
belonging management 
approach

Annual Report 2020: 
Our People

79–89

Annual Report 2020: 
Our People

85–89

GRI 405-1

Governance and employee 
diversity

Annual Report 2020: 
Our People 

85–89 

Yes

SkyCity Diversity and 
Inclusion Policy

www.skycityentertainmentgroup.com

Host Responsibly GRI 103

Customer health and safety 
management approach

Annual Report 2020: 
Our	Risk	Profile	and	
Management 

50–51 

Annual Report 2020: 
Our Customers

69–77

GRI 416-1

Assessment of health and 
safety of products and 
services

Annual Report 2020: 
Our	Risk	Profile	and	
Management 

50–51 

GRI 416-2

GRI 103

GRI 419-1

Non-compliance incidents 
related to health and safety 
of products and services

Socio-economic 
compliance management 
approach

Non-compliance with  
socio-economic laws and 
regulations

Annual Report 2020: 
Our Customers

69–77

Annual Report 2020: 
Our Customers

69–77

Annual Report 2020: 
Our Customers

69–77

Annual Report 2020: 
Our Customers

69–77

Note 1

Limitations:

Note 1 –   The reporting of GRI 419-1 on Non-compliance with Socio-Economic Laws and Regulations does 

not include economic laws and regulations. 

GRI Content Index

231

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Glossary

Casino Win 

EBIT 

EBITDA   

GAAP 

 the amount lost or spent by players, calculated as Turnover minus amounts 
awarded to players 

earnings before interest and tax 

earnings before interest, tax, depreciation and amortisation 

generally accepted accounting principles 

Hold or Win Rate   

casino win expressed as a percentage of turnover 

Normalised EBITDA 

 earnings before interest, tax, depreciation and amortisation adjusted to take into 
account a theoretical win rate of 1.35% on International Business play and other 
adjustments and calculated in accordance with SkyCity's Non-GAAP Financial 
Information Policy 

Normalised NPAT		

	net	profit	after	tax	adjusted	to	take	into	account	a	theoretical	win	rate	of	
1.35% on International Business play and other adjustments and calculated in 
accordance with SkyCity's Non-GAAP Financial Information Policy 

Normalised Revenue 

 revenue adjusted to take into account a theoretical win rate of 1.35% on 
International Business play and other adjustments and calculated in accordance 
with SkyCity's Non-GAAP Financial Information Policy 

Normalised Win Rate 

the expected long term average hold 

NPAT	

net	profit	after	tax	

Reported EBITDA  

 earnings before interest, tax, depreciation and amortisation calculated in 
accordance with GAAP in New Zealand

Reported NPAT	

net	profit	after	tax	calculated	in	accordance	with	GAAP	in	New	Zealand

Reported Revenue 

revenue calculated in accordance with GAAP in New Zealand 

RevPar 

Turnover 

revenue per available room 

total amount wagered by players

232

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2020  
 
 
 
 
 
	
	
	
 
 
 
Directory

REGISTERED OFFICE

SKYCITY LOCATIONS

SkyCity Entertainment Group Limited

SKYCITY AUCKLAND

NEW ZEALAND 

Level 13 
99 Albert Street 
Auckland 
New Zealand 
Telephone: +64 9 363 6000

AUSTRALIA

Railway Building 
North Terrace  
Adelaide 
SA 5000 
Australia 
Telephone: +61 8 8212 2811

Email: sceginfo@skycity.co.nz 
www.skycityentertainmentgroup.com

Corner Victoria and Federal Streets 
Auckland 1010 
New Zealand

Telephone: +64 9 363 6000

SKYCITY HAMILTON

346 Victoria Street 
Hamilton 3204 
New Zealand

Telephone: +64 7 834 4900

SKYCITY QUEENSTOWN

Level 2, Stratton House 
16-24 Beach Street 
Queenstown 9300 
New Zealand 
Telephone: +64 3 441 0400

SKYCITY QUEENSTOWN WHARF

Steamer Wharf 
88 Beach Street 
Queenstown 9300 
New Zealand 
Telephone: +64 3 441 1495

SKYCITY ADELAIDE

Railway Building 
North Terrace 
Adelaide 
SA 5000 
Australia 
Telephone: +61 8 8212 2811

233

Directory

AUDITOR

PricewaterhouseCoopers

188 Quay Street 
Private Bag 92162 
Auckland

SUPERVISOR FOR BONDS

The New Zealand Guardian Trust 
Company Limited

Dimension House 
99–105 Customhouse Quay 
PO Box 3845 
Wellington

REGISTRARS

NEW ZEALAND

Computershare 
Investor Services Limited

Level 2 
159 Hurstmere Road 
Takapuna 
Private Bag 92119 
Auckland

Telephone: 
+64 9 488 8700 
Facsimile: 
+64 9 488 8787 
Email: enquiry@computershare.co.nz 

AUSTRALIA

Computershare Investor Services  
Pty Limited

Level 3 
60 Carrington Street 
Sydney NSW 2000 
GPO Box 7045 
Sydney NSW 2000

Telephone: 
+61 2 8234 5000 
Facsimile: 
+61 2 8234 5050 
Email: enquiry@computershare.co.nz 

234

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2020skycityentertainmentgroup.com