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SkyCity Entertainment Group

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FY2021 Annual Report · SkyCity Entertainment Group
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2021

Annual Report
Year ended 30 June 2021

Contents

GENERAL
Report from the Chair and  

Chief Executive Officer 

About this Annual Report 

Year in Review  

Managing the Impacts of COVID-19   

Creating Value  

Performance  

An Award-Winning Business 

Diversity Snapshot  

Group Strategy  

About SkyCity  

Auckland  

Adelaide  

Hamilton 

Queenstown  

International Business  

Online 

Our Values 

Refreshing Our Brand  

Risk Profile and Management  

Our Board  

Our Senior Leadership Team 

SUSTAINABILITY
Sustainability  

Our Customers  

Our People    

Our Communities  

Our Suppliers  

Our Environment  

4

9

10

12

16

20

22

24

26

34

36

40

44

45

46

47

48

49

50

60

64

70

78

88

102

108

116

Independent Limited Assurance Statement   126

CORPORATE GOVERNANCE STATEMENT  

AND OTHER DISCLOSURES
Corporate Governance Statement  

Remuneration Report 

Shareholder and Bondholder Information  

Directors’ Disclosures  

Company Disclosures 

FINANCIAL STATEMENTS
Independent Auditor’s Report  

Income Statement  

Statement of Comprehensive Income  

Balance Sheet  

Statement of Changes in Equity  

Statement of Cash Flows  

Notes to the Financial Statements  

Index to the Notes to the  

Financial Statements 

RECONCILIATION OF NORMALISED  

RESULTS TO REPORTED RESULTS  

GRI CONTENT INDEX 

GLOSSARY 

DIRECTORY 

128

138

150

153

155

159

166

167

168

170

171

172

218

219

223

227

228

ANNUAL MEETING

The 2021 SkyCity Annual Meeting will be held virtually via an online platform on 29 October 2021 
commencing at 1.00pm (New Zealand time). Instructions and further details on how shareholders 
can participate in the virtual Annual Meeting will be included in the Notice of Meeting.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Report from the 
Chair and Chief 
Executive Officer

The 2021 financial year was a challenging one for 
SkyCity – responding to external events arising from 
the COVID-19 pandemic, opening the Adelaide 
expansion in an uncertain environment and running 
the business in a volatile operating and regulatory 
landscape. It has taken significant skill, energy 
and dedication from our team and support from 
stakeholders to deliver a satisfactory performance 
for the business. 

Despite the ongoing disruption and volatility, 
SkyCity has maintained a strong financial position 
over the period, delivered credible operating 
performance when open and protected the health 
and wellbeing of our people.

The SkyCity Board and management have 
considered the regulatory and governance 
environment in which the Group now operates. 
The Board’s intention, endorsed by management, 
is that SkyCity will maintain a casino and 
entertainment business which is characterised by 
high levels of: 

•  service and facility quality; 

• 

• 

• 

• 

 customer enjoyment and safety; 

 staff safety, inclusion, diversity and satisfaction; 

 social and environmental responsibility;

 economic performance and investment returns; 
and

• 

 ethical conduct in all respects. 

Critically, the SkyCity Board and management 
team recognise the importance of protecting our 
casino licences and enhancing our social licence to 
operate. Moreover, maintaining a strong balance 
sheet, meeting the interests of all stakeholders and 
keeping a disciplined allocation of capital to provide 
appropriate risk-adjusted returns to shareholders 
over the long term remain key priorities.    

The key features of the year can be summarised as: 

Management and Board

• 

 The appointment of Michael Ahearne as the 
new Chief Executive Officer in November 

4

2020 following an internal succession process 
(replacing the outgoing Chief Executive Officer, 
Graeme Stephens). Michael brings strong 
operational knowledge of the SkyCity business, as 
well as international gaming and entertainment 
experience, to the role and has put in place a 
refreshed Senior Leadership Team.

• 

 The retirement of Bruce Carter from the SkyCity 
Board in March 2021.

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2021L
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Impact of COVID-19

• 

• 

 COVID-19 continued to significantly impact 
the business and operations at each 
of SkyCity’s properties over the period. 
Government mandated lockdowns in 
New Zealand and South Australia resulted in 
the closure of SkyCity Auckland for 29 days and 
SkyCity Adelaide for 3.5 days. When permitted to 
reopen, the properties initially operated under 
significant constraints due to restrictions on mass 
gatherings and physical distancing requirements.

 The Trans-Tasman border between New Zealand 
and Australia reopened from 19 April 2021 
(although subject to restrictions as pandemic 
outbreaks have occurred) – however, the broader 
international borders remain closed, significantly 
impacting our tourism-related businesses.

Strategy and Major Projects

• 

• 

• 

 A refreshed Group strategy was announced at 
the time of our interim results in February 2021. 
Our strategic plan prioritises a focus on our 
core business, executing our major projects 
in Adelaide and Auckland, delivering on the 
omnichannel opportunity and the efficient 
allocation of capital.

 In December 2020, SkyCity completed its 
A$330 million expansion of the SkyCity Adelaide 
property transforming it into an integrated resort 
of international scale and quality. The project 
(including Eos by SkyCity, a new 120-room 
boutique hotel, and new gaming, hospitality 
and entertainment areas) was completed 
on-time and on-budget and has been well 
received by customers with consistent operating 
performance when open.

 Ongoing delays continue to the New Zealand 
International Convention Centre (NZICC) and 
Horizon Hotel project, exacerbated by the fire in 
October 2019 and COVID-19. SkyCity continues 
to work closely with Fletcher Construction 
on the project and has secured an extension 
to the long stop date to complete the NZICC 
to 15 December 2027 with the New Zealand 
Government. Although Fletcher Construction’s 
latest draft programme indicates completion 
of the NZICC in late 2024, SkyCity considers 
it prudent to retain a buffer between the 
programme and the long stop date.

Report from the Chair and Chief Executive Officer

5

• 

 The renewal of the SkyCity Board was confirmed 
during March 2021 with the subsequent 
appointment of three new directors – 
Silvana Schenone, Julian Cook and Chad Barton 
– in June 2021. The new directors bring diverse 
skills, backgrounds and experience to the Board. 
The Board will be conducting a thorough review 
of its effectiveness during the 2022 financial year.

• 

• 

 SkyCity Auckland opened new food and beverage 
facilities on the main gaming floor, improved VIP 
gaming facilities on Levels 8 and 9 of the main 
site and welcomed the arrival of the All Blacks 
Experience and Weta Workshop Unleashed, two 
world-class attractions, to the precinct.

 A strategic review into the International 
Business division was undertaken during April 
2021. SkyCity has decided to permanently cease 
dealing with junket operators, but to continue 
to operate the division under a revised operating 
model where SkyCity will deal directly with 
patrons after appropriate know your customer 
(KYC) and customer financial due diligence 
requirements are satisfied.

Regulatory and Compliance

• 

• 

 Steady progress was made with initiatives 
to enhance SkyCity’s host responsibility 
and anti-money laundering (AML) control 
frameworks. Minimising harm to customers 
remains a key focus with appropriate effort, 
resource and capital allocated to support this 
initiative, such as increased resourcing and 
investment in bespoke ICT systems (including 
facial recognition technology and specialised 
customer screening tools). SkyCity is committed 
to ensuring that it provides safe and responsible 
experiences and environments and places 
significant importance on its host responsibility 
and AML obligations.  

 In June 2021, SkyCity was informed by the 
Australian Transaction Reports and Analysis 
Centre (AUSTRAC) that it had identified potential 
serious non-compliance by SkyCity Adelaide with 
the Australian AML legislation and that a formal 
enforcement investigation into the compliance 
of SkyCity Adelaide had been initiated. 
The SkyCity Board and management team 
take the concerns raised by AUSTRAC seriously 
and have taken immediate steps to investigate 
and appropriately address the concerns raised. 
SkyCity will continue to fully cooperate with 
AUSTRAC with regards to its inquiries and with 
the investigation of SkyCity Adelaide. 

Financial Performance, Balance Sheet 
and Distributions

• 

• 

• 

• 

 Group reported EBITDA and NPAT were 
$317.3 million and $156.1 million respectively, 
down from the prior comparable period due 
to the ongoing impact of the New Zealand 
International Convention Centre fire and the 
gain from the sale of the Auckland car park 
concession .

 Group normalised EBITDA and NPAT of 
$252.0 million and $90.3 million respectively are 
at the top end of the guidance provided to the 
market during June 2021, but are still well below 
pre COVID-19 earnings in FY19.

 SkyCity’s financial position remains strong 
post implementation of our funding plan from 
mid-2020. SkyCity has satisfied its financial 
covenants for the 30 June 2021 testing period 
and will pay a dividend of 7 cents per share 
during September 2021. 

 SkyCity’s BBB- credit rating from S&P 
Global Ratings was upgraded to “Stable” 
from “Negative” Outlook during April 2021. 
Following the issue of $175 million of six-year, 
unsecured, unsubordinated, fixed rate bonds 
in New Zealand in May 2021, SkyCity remains 
well positioned to fund future capital and 
operating commitments. 

The financial result for the year was complicated by 
property closures and other restrictions imposed by 
COVID-19, which limit comparability with the prior 
comparable period. SkyCity has also been aided 
by Government responses in the form of wage 
subsidies and other assistance measures over the 
period, a portion of which SkyCity has elected to 
repay reflecting improved financial performance. 

The Group delivered a solid financial performance, 
despite the challenging operating environment. 
Local gaming has performed well when open 
and operating without restrictions while our 
tourism-related businesses, including hotels, food 
and beverage and International Business, had a 
weaker result primarily due to ongoing international 
and domestic (Australia) border closures.  

6

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2021L
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At a property level, SkyCity Auckland delivered 
resilient local gaming activity, but this was offset 
by non-gaming performance being significantly 
impacted by COVID-19. SkyCity Hamilton and 
SkyCity Queenstown delivered strong EBITDA 
performances led by local gaming revenue growth 
combined with disciplined cost management. 
SkyCity Adelaide’s performance prior to the 
expansion opening was impacted by COVID-19 
disruption, but when open has significantly 
improved across all activities. SkyCity has been 
making operational adjustments to the business 
when necessary and we continue to adhere to all 
Government guidance to ensure our employees and 
customers are managed safely. 

SkyCity has continued to operate its offshore 
online casino venture, SkyCity Online Casino, with 
Gaming Innovation Group Inc, despite operational 
constraints. Performance has exceeded our 
expectations with significant growth in revenue 
and EBITDA and in excess of 45,000 active 
customers currently. 

SkyCity supports the regulation of online gaming 
in New Zealand with an emphasis on strong host 
responsibility and delivering community benefits 
in New Zealand and we continue to prepare for 
a regulated industry which ensures responsible 
gambling. Growth in online gambling continues 
to be a significant global industry theme with 
numerous international jurisdictions regulating 
online gambling (or intending to do so) to 
safely address the transition from physical to 
online entertainment. 

SkyCity has continued to create and support a 
positive employee culture over the period, focusing 
on initiatives to enhance workplace flexibility, 
wellbeing and diversity. To this end, SkyCity was 
pleased to receive the Diversity and Inclusion 
Leadership Award at the 2020 Deloitte Top 200 
Awards for the second time in three years for 

Project Nikau, an initiative to employ and develop 
career pathways for youth with a focus on Māori 
and Pasifika. SkyCity has also made progress 
on refocusing the SkyCity Community Trusts in 
New Zealand on initiatives that will enhance the 
employability and advancement of youth and has 
upweighted strategies to ensure its supply chain is 
ethical and supports local businesses.   

In terms of outlook for FY22, given the current 
unpredictable operating environment and 
uncertain near-term outlook due to COVID-19, 
SkyCity is unable to provide detailed earnings 
guidance at this time, but this will remain under 
regular review.  Our performance over the next 
year will be underpinned by the ongoing recovery 
of local gaming, optimising SkyCity Adelaide post 
expansion and robust cost control across  
all activities.

We wish to take the opportunity to publicly thank 
the SkyCity Board and management team and, in 
particular, the broader SkyCity family for effectively 
meeting the challenges over the past year and for 
continuing to support the business as it recovers 
− your efforts are greatly appreciated. The SkyCity 
Board and management are aligned in responding 
to the challenges at hand, managing the risks 
faced by the business and addressing strategic 
opportunities as they arise.    

Finally, and most importantly, thank you to our 
external stakeholders – from our shareholders, 
financiers, suppliers, through to our customers. 
SkyCity doesn’t exist without you − a big thank  
you for your ongoing support. 

Rob Campbell
Chair

Michael Ahearne
Chief Executive Officer

Report from the Chair and Chief Executive Officer

7

The iconic Sky Tower 
celebrated its 24th birthday 
on 2 August 2021 with a 
light show illuminating  
the Auckland skyline.

About this 
Annual Report

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This annual report is a review of SkyCity Entertainment 
Group Limited (SkyCity or the company and, together 
with its subsidiaries, the Group) and its subsidiary 
companies’ performance for the financial year ended 
30 June 2021. Where appropriate, information is also 
provided in relation to activities that have occurred 
after 30 June 2021, but prior to publication of this 
annual report.

This annual report has been prepared in accordance 
with the NZX Listing Rules and Corporate 
Governance Code, the New Zealand Companies 
Act 1993 and the New Zealand Financial Markets 
Conduct Act 2013 and, although SkyCity is 
not required to comply with ASX Listing Rule 
4.10 (which requires entities to include certain 
prescribed information in their annual reports) 
as it has a ‘Foreign Exempt Listing’ status on ASX 
Limited, substantially reflects the ASX Listing Rules 
and the Corporate Governance Principles and 
Recommendations (Fourth Edition) of the ASX 
Corporate Governance Council.

This annual report has also been prepared with 
due consideration of the International Integrated 
Reporting Council’s International Integrated 
Reporting Framework. Integrated reporting 
applies principles and concepts that are focused 
on bringing greater cohesion and efficiency to 
the reporting process and adopting ‘integrated 
thinking’ as a way of breaking down internal silos 
and reducing duplication.

The non-financial information in this annual 
report has been informed by the principles and 
disclosures of the Global Reporting Initiative’s (GRI) 
Sustainability Reporting Standards. Ernst & Young 
has undertaken limited assurance (in accordance 
with the International Standard on Assurance 
Engagements (New Zealand)) over disclosures 
associated with selected performance data 
included in the Sustainability section included in 
this annual report. A GRI reference index based 
on the GRI Sustainability Reporting Standards is 
included on pages 223 – 226 of this annual report. 

The financial statements have been prepared 
in accordance with the International Financial 
Reporting Standards. This annual report 
includes both reported and normalised financial 
information. Our objective in providing normalised 

financial information is to provide data that is useful 
to the investment community in understanding the 
underlying operations of the SkyCity Group – the 
intention being to provide information which is 
representative of SkyCity’s underlying performance 
(as a potential indicator of future performance), 
can be compared across years and can assist 
with comparison between publicly listed casino 
companies in New Zealand and Australia. 

This objective is achieved by:

• 

• 

• 

 eliminating the inherent volatility (or 'luck' factor) 
from International Business, which has variable 
turnover and actual win percentage period 
to period;

 eliminating structural differences in the business 
between periods; and

 eliminating known different treatments with 
other New Zealand and Australian publicly listed 
casino companies.

Normalised numbers are a non-GAAP financial 
measure. A reconciliation of reported and 
normalised earnings and a description of the 
differences are provided on pages 219 – 222 of this 
annual report.

An electronic copy of this annual report is available 
in the Investor Centre section of the company’s 
website at www.skycityentertainmentgroup.com.

If you have any feedback and questions in 
relation to SkyCity’s sustainability framework 
and/or reporting, please contact SkyCity at 
sustainability@skycity.co.nz.

Unless otherwise stated, all dollar amounts in this 
annual report are expressed in New Zealand dollars. 
Certain totals, subtotals and percentages stated in 
this annual report may not agree throughout due 
to rounding.

This annual report is dated 25 August 2021 and is 
signed on behalf of the SkyCity Board by:

Rob Campbell  
Chair of the 
SkyCity Board

Jennifer Owen 
Chair of the Audit  
and Risk Committee

9

Year in  
Review

•    SkyCity completes a 

•   SkyCity Auckland’s casino 

$50 million share purchase 
plan as part of a $230 million 
equity raising announced 
in June 2020 to strengthen 
SkyCity’s balance sheet in 
response to uncertainty around 
the impacts of COVID-19

and entertainment facilities 
closed from 12 – 30 August 
in response to the COVID-19 
Alert Level in Auckland 
increasing to Alert Level 3

2020

JULY

AUGUST

•   SkyCity welcomes in the 

New Year with a fireworks 
display from the top of  
the Sky Tower involving 
500 kilograms of 
pyrotechnics, 3,800 effects, 
1.6 tonnes of equipment 
and 14 kilometres of 
computer control cabling

JANUARY

2021

•   SkyCity Auckland’s casino 

and entertainment facilities 
closed from 14 – 17 February 
and 28 February – 6 March 
in response to the COVID-19 
Alert Level in Auckland 
increasing to Alert Level 3 

•   SkyCity Auckland celebrates 

its 25 year anniversary

•   S&P Global Ratings revises the 
outlook for SkyCity's long term 
issuer credit rating and its debt 
issue rating from 'Negative' to 
'Stable' and affirms SkyCity's 
long term issuer credit rating 
and its debt issue ratings  
as BBB-

FEBRUARY

APRIL

•   SkyCity redeems 125 million 

‘Series 2015’ corporate bonds 
at $1.0280 per bond 

•   A new VIP gaming offering, 
VIP BLACK and Ultra, opens 
at SkyCity Auckland as part 
of a $50 million upgrade of 
SkyCity Auckland’s gaming 
facilities

•   Flare bar and Food Republic 
(a new food court) open on 
the SkyCity Auckland main 
gaming floor 

•   SkyCity confirmed as the 

official accommodation and 
hospitality partner of the 2020 
Aotearoa Music Awards 

SEPTEMBER

OCTOBER

•   The A$330 million 

SkyCity Adelaide expansion 
project officially opens 
(completed on-time and  
on-budget), including the 
new 120-room luxury hotel 
Eos by SkyCity  

•   The All Blacks Experience 

and Weta Workshop 
Unleashed attractions open 
at SkyCity Auckland

•   Michael Ahearne appointed 
as Chief Executive Officer, 
replacing outgoing  
Chief Executive Officer  
Graeme Stephens

•   SkyCity Adelaide closed  
from 19 – 22 November in 
response to state-wide 
COVID-19 restrictions 

DECEMBER

NOVEMBER

•   Julie Amey appointed as Chief 

Financial Officer, replacing 
outgoing Chief Financial Officer 
Rob Hamilton

•   SkyCity issues $175 million 

of six-year, unsecured, 
unsubordinated, fixed rate 
bonds maturing on 21 May 2027 

•   Free sanitary products made 
available in all female and 
gender-neutral employee 
bathrooms across SkyCity’s  
New Zealand properties

•   Silvana Schenone, Julian Cook 
and Chad Barton appointed 
as non-executive directors of 
SkyCity Entertainment Group

•  SkyCity informed by  
AUSTRAC of potential AML 
non-compliance by  
SkyCity Adelaide

MAY

JUNE

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Managing the 
Impacts of COVID-19

The global COVID-19 pandemic has continued 
to significantly impact SkyCity’s business and 
operations at each of its properties over the last 
financial year. Government mandated lockdowns 
in New Zealand and South Australia resulted in 
the closure of the SkyCity Auckland casino and 
entertainment facilities for a total of 29 days over 
the period and the SkyCity Adelaide property for a 
total of 3.5 days over the period. 

These collective measures have meant that SkyCity 
has been well positioned to deal with the events of 
the last financial year and quickly respond when 
our properties have been permitted to reopen. 
Pleasingly, our core domestic gaming business has 
proved resilient. However, the ongoing health and 
safety risks of COVID-19 have significantly altered 
the commercial landscape for SkyCity's land-based 
properties in both New Zealand and South Australia. 

The SkyCity Wharf property has remained 
closed in Queenstown since initially closing on 
23 March 2020 (just prior to the initial COVID-19 
lockdown in New Zealand) as the ongoing border 
restrictions continue to have a detrimental effect on 
the local Queenstown economy in particular, which 
is largely dependent on tourism.

When permitted to reopen, our properties have 
initially operated with significant operational 
constraints due to restrictions on mass gatherings 
and physical distancing requirements. Significant 
operational effort has been required to rapidly close 
and reopen our properties with rigorous health and 
safety measures in place. 

Fortunately, due to the significant efforts of the 
SkyCity team and the strength of our business 
continuity framework, SkyCity has been able to 
quickly and successfully respond to the ongoing 
challenges that the COVID-19 pandemic has 
presented and manage the impacts to SkyCity’s 
business and operations. 

Fortunately, development work on the 
A$330 million SkyCity Adelaide expansion project 
and associated master planning projects, the 
New Zealand International Convention Centre and 
Horizon Hotel projects and the $50 million upgrade 
of the SkyCity Auckland gaming facilities was 
able to continue over the period. The completed 
SkyCity Adelaide expansion project, including 
Eos by SkyCity – a new 120-room luxury hotel, 
was officially opened in December 2020. 

SkyCity Online Casino, SkyCity’s offshore online 
casino platform based in Malta, continued to trade 
over the period without interruption and saw strong 
growth in its customer base during lockdown 
periods in New Zealand.

SkyCity’s continuing focus is on managing the post 
COVID-19 recovery and operating sustainability as 
a smaller, domestically focused business pending 
the gradual recovery of international visitors as 
international borders reopen.

Impact of COVID-19 – FY21 vs FY19 Performance

International  
visitation to  
New Zealand down

95%

12

Auckland hotel 
occupancy down 

38%

Sky Tower 
visitation down 

71%

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2021L
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We developed and implemented a 
COVID-19 Health  
Management  
Framework and 
Operating Plan
for our business and operations.

SkyCity’s New Zealand properties were amongst 
the first casino operations in the world to reopen 
(at COVID-19 Alert Level 2) during the global 
pandemic with robust health  
management strategies in place.

We introduced a new 

SkyCity Flex  

framework for our employees 
to enable flexible working and  
 restructured our New Zealand 
workforce (downsizing it  
by around 25%).

We refocused SkyCity 
as a smaller, 

domestically  
focused business  

and adjusted our operating model to 
reflect the new COVID-19 operating 
environment, including minimising  
our operating costs, reducing  
operating hours across our  
precincts and significantly  
reducing capital expenditure.

We executed a  

$230 million  

equity raising in mid-2020 as part of a 
comprehensive funding plan to strengthen SkyCity’s 
balance sheet in response to uncertainty around the 
impacts of COVID-19 and secured the support  
of existing lenders by way of covenant  
waivers/relief, extensions to $170 million of  
upcoming debt maturities and $160 million in 
additional debt facilities. 

In May 2021, we also issued $175 million of six-year, 
unsecured, unsubordinated, fixed rate bonds to 
institutional investors and New Zealand retail  
investors, the proceeds of which were used  
to reduce the SkyCity Group's drawings on  
its bank facilities.

We were assisted by the  
New Zealand and Australian 
Governments in the form of   

Wage  
Subsidy  

and JobKeeper payments  
(which SkyCity has subsequently 
determined to partially refund).

13

 
Impacts of COVID-19 Alert Level Changes 

The New Zealand Government introduced a four-tiered COVID-19 Alert System in March 2020 to manage 
and minimise the risk of COVID-19 in New Zealand and to help people understand the current level of risk 
and corresponding legal restrictions. The following table shows the impacts of the various COVID-19 Alert 
Levels on SkyCity’s New Zealand properties.

ALERT LEVEL

EFFECTIVE DATE OF  
CHANGE IN ALERT LEVEL

AUCKLAND

HAMILTON

QUEENSTOWN

28 February 2020

First COVID-19 case reported in New Zealand

19 March 2020

21 March 2020

21 March 2020 

1.30pm, 23 March 2020

11.59pm, 25 March 2020

11.59pm, 27 April 2020

11.59pm, 13 May 2020

11.59pm, 8 June 2020

12.00pm, 12 August 2020

11.59pm, 30 August 2020

11.59pm, 21 September 2020

11.59pm, 23 September 2020

11.59pm, 7 October 2020

13 November 2020

11.59pm, 14 February 2021

11.59pm, 17 February 2021

11.59pm, 22 February 2021

6.00am, 28 February 2021

6.00am, 7 March 2021

12.00pm, 12 March 2021

14

New Zealand border closed to all but New Zealand citizens and 
permanent residents

Alert Level system introduced

2

3

4

3

2

1

3

2.5

2.5

2

1

Auckland CBD 
closed

3

2

1

3

2

1

2

3

4

3

2

1

2

2

1

1

1

1

2

1

1

2

1

1

2

3

4

3

2

1

2

2

1

1

1

1

2

1

1

2

1

1

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2021Alert Levels 

LEVEL 

4

LEVEL 

3

Full closure (excluding the SkyCity Auckland hotels)

Full closure (excluding the SkyCity Auckland hotels),  
but construction work permissible

LEVEL 
2/2.5

Open with significant operational constraints due 
to restrictions on mass gatherings and physical 
distancing requirements

LEVEL 

1

Open with no restrictions on  
mass gatherings or physical 
distancing requirements

In Adelaide, COVID-19 restrictions have been implemented as required by the South Australian Government 
in response to the level of risk at the relevant times and businesses are required to have a COVID 
Management Plan, approved by SA Health (the South Australian Government), and/or a COVID-Safe 
Plan in place outlining how high-risk activities will be managed to reduce the risk of transmission of 
COVID-19 between patrons/attendees and staff. An approved COVID Management Plan is in place for the 
SkyCity Adelaide property.

To comply with physical distancing 
requirements, each move from Alert 1 
to Alert 2 (and vice versa) in Auckland 
has required the construction (and 
deconstruction) of 11 separate zones  
within the main casino floor  
and involved:

•  moving approximately 400 
electronic gaming machines and  
370 hoarding panels 

•  15 dedicated staff members over 
two days

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15

Creating Value

Our Business

(as at 30 June 2021)

GAMING

HOTELS

4,259staff

5

land-based casino licences

755hotel rooms

HOSPITALITY

5properties across  

New Zealand and Australia

309table games

18restaurants

331

automated table games

15bars

SKY TOWER

1online casino

3,456

electronic gaming machines

328metres tall

FY21 REVENUE BY BUSINESS ACTIVITY

Local Gaming

International Gaming

Online Gaming

Hotels and Conventions

Food and Beverage

Other

Reported

Normalised

%

75%

2%

2%

5%

10%

6%

%

77%

3%

2%

4%

9%

5%

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FY21 Outputs and Financial Results

FY21 revenue and annual visitation

GAMING

HOTELS

CONTRIBUTIONS

$585.4

million  
including online 
(reported)

$666.1

million* 
including online 
(normalised)

1.9million 

visits from loyalty card 
members to our  
land-based casinos**

HOSPITALITY

$77.9million 

3.4

million  
restaurant/bar covers

$29.5million 

142,067

rooms coccupied

SKY TOWER

$7.3million 

166,096

visits

$112.1

million  
in taxes to Governments 
(including GST, gaming tax 
and income tax)

$278.7

million  
in remuneration  
and benefits to staff

$53.2million  

in dividends declared for 
shareholders (in relation  
to the FY21 period)

$12.3million  

in community contributions,  
levies and sponsorships

$293.8million  

to suppliers

$177.5million  

of capital invested

$38.7million  

in interest paid to lenders

  *Includes gaming GST.
** Calculated by reference to customers who used their SkyCity Premier Rewards cards to game, where one visit records  

a customer's patronage on a day irrespective of how many times they used their card on that day.

17

FY21 Outcomes and Impacts

OUR CUSTOMERS

OUR PEOPLE

OUR COMMUNITIES

 Implemented ‘Phase 2’ of 
facial recognition technology 
at the SkyCity Auckland and 
SkyCity Hamilton casinos 
to enable SkyCity to better 
identify customers who 
remain within the casino for 
extended periods of time.

 133  

additional cameras  
installed within our casino 
properties for Phase 2 of 
facial recognition in FY21 

 1,373 

customers  
identified within our casino 
properties in breach of their 
exclusion orders during FY21 
FY20 – 1,757 

1,077 

exclusion orders  
issued across our casino 
properties during FY21
FY20 – 982 

Provided increased support 
for employee mental health 
and wellbeing as employees 
cope with the challenges and 
uncertainty that has been a 
feature of the past year with 
the impact of COVID-19.

80%  

of our employees 
participated in our biennial 
Speak Up employee 
engagement survey 
with an engagement score 
of 85% favourable achieved 

ZERO  

fatalities or life altering 
injuries

FREE  

sanitary products provided 
to all employees – with the 
initial pilot phase rolled out 
in New Zealand in May 2021 
and in Adelaide in July 2021 

Since establishing the 
first SkyCity Auckland 
Community Trust in 1996, 
SkyCity has awarded 
nearly 5,000 grants 
totalling over $61.7 million 
to various community 
groups and organisations 
in New Zealand, large and 
small, through the four 
SkyCity Community Trusts.

 $4.1 million  

paid to the SkyCity 
Community Trusts 
FY20 – $3.7 million

$39.2 million  

paid in gaming taxes and  
problem gaming levies 
FY20 – $33.1 million

Over 

$2.2 million  

raised for Leukaemia and 
Blood Cancer New Zealand 
in two Firefighter Sky Tower 
Stair Challenges

18

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2021Our sustainability vision recognises that, to be a sustainable business, we must be 
a responsible business actively protecting and promoting the people we serve and 
the places we share, whilst creating value for our shareholders. 

SkyCity’s sustainability initiatives are therefore focused on doing good for our 
customers, our people, our communities, our suppliers, our environment and  
our shareholders. 

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OUR SUPPLIERS

OUR ENVIRONMENT

OUR SHAREHOLDERS

Refined our sourcing 
strategy by developing 
clear definitions for what 
constitutes “local” in the 
context of our supplier and 
product classifications.

Over  

$426 million  

paid to suppliers of goods 
and services during 
FY21 (including capital 
expenditure) 
FY20 – over $530 million

Around  

600  

key ongoing  
significant suppliers   
across the SkyCity Group 
FY20 – around 800

71 active suppliers   

had completed an EcoVadis 
assessment/audit process as 
at 30 June 2021 
FY20 – 79 active suppliers

 Achieved carbon zero 
status for the SkyCity Group 
for FY21 by way of offset 
through Toitū Envirocare.

16,750 

tonnes CO2e  
total carbon footprint 
FY20 – 15,137 tonnes CO2e

43.4% 

reduction 
in waste sent by SkyCity to 
landfill since 2015

148 tonnes  

of food waste from our 
SkyCity Auckland kitchens 
sent to be commercially 
composted to aid the 
New Zealand horticulture 
industry 
FY20 – 292 tonnes

7 cents  

dividend per share  
(fully imputed) declared  
in relation to FY21  
FY20 – 10 cents per share

Eligible shareholders  
in New Zealand and 
Australia were invited to 
participate in a  

$50 million  

share purchase plan – with 
21,008,403 new ordinary 
shares issued in July 2020 
at $2.38 per share, a 2.5% 
discount to the five-day 
volume weighted average 
price of SkyCity’s shares 
traded on the NZX during 
the last five days of the 
offer period

Creating Value

19

Performance

FY21 Highlights

SkyCity’s result for the financial year ended 30 June 2021 was significantly impacted by the New Zealand 
International Convention Centre fire and COVID-19 pandemic (as was the case in the financial year 
ended 30 June 2020), with normalised EBITDA and NPAT for the Group for the period to 30 June 2021 
negatively impacted.

The key features of the FY21 result are:

EBITDA

Reported

NPAT

Reported

$317.3 million

FY20 – $348.3 million

$156.1million

FY20 – $235.4 million

Normalised

Normalised

$252.0 million $90.3 million

FY20 – $200.7 million

FY20 – $66.3 million

DIVIDEND 

FY21 dividend* (fully imputed) of 

7 cents per share

to be paid during September 2021

FY20 – 10 cents per share

BONDS

$175 million

of six-year, unsecured, unsubordinated,  
fixed rate bonds issued in May 2021

* An interim dividend was not declared for FY21 due to restrictions 

in the covenant waivers/relief secured as part of a funding plan 

announced by the company in June 2020.

20

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2021BONDS

Our Performance History

Group Revenue

L
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E
G

n
o

i
l
l
i

m
$

1,200

1,000

800

600

400

200

0

1,029

878

1,101

1,119

816

822

1,125

780

952

822

FY17

FY18

FY19

FY20

FY21

Reported

Normalised  
(Including gaming GST)

Group EBITDA

320

307

338

310

343

298

n
o

i
l
l
i

m
$

350

300

250

200

150

100

50

0.0

348

201

317

252

Reported

Normalised

FY17

FY18

FY19

FY20

FY21

Earnings Per Share (EPS) and Dividend Per Share (DPS)

35.4

25.4 25.3

25.6

20.0

20.0

21.4

20.0

35.0

30.0

25.0

20.0

15.0

10.0

5.0

0.0

e
r
a
h
s

r
e
p
s
t
n
e
C

23.4

6.8

20.6

11.9

10.0

10.0

7.0

Reported EPS

Normalised EPS

Declared DPS

FY17

FY18

FY19

FY20

FY21

Enterprise Value

n
o

i
l
l
i

m
$

3,500

3,000

2,500

2,000

1,500

1,000

500

0.0

3,072

349

3,196

447

2,723

2,749

3,036

488

2,548

3,258

590

2,668

2,308

541

1,767

FY17

FY18

FY19

FY20

FY21

Equity Value

Net Debt

21

 
 
 
 
 
An Award-Winning 
Business

SkyCity’s vision is to be the leader in gaming, entertainment and hospitality in  
our communities.

As a major employer with more than 4,200 staff across our properties in 
New Zealand and Adelaide, South Australia, we play a significant role in our 
communities and are immensely proud of the contribution we make to the 
communities we operate in, and our staff continue to do us proud, year-on-year.

Winning Employment Opportunities 

• 

• 

 Winner of the Diversity and Inclusion Leadership Award at the 2020 Deloitte Top 200 Awards and 
the Diversity and Inclusion Award at the 2021 NZ HR Awards for Project Nikau, SkyCity’s pathway to 
employment programme for vulnerable young people targeting Māori and Pasifika

 SkyCity Hamilton was awarded a Workbridge ‘Above and Beyond Employer Award’ in 2020 which 
recognises employers who are committed to creating a more inclusive workplace by supporting  
workers with disabilities 

Winning Experiences 

•  The Grand by SkyCity named Oceania's Leading Business Hotel at the 27th World Travel Awards

• 

• 

 2021 Tripadvisor Travellers' Choice Award for the SkyCity Hotel, The Grand by SkyCity, MASU, The Grill, 
Orbit, Depot and Huami

 2020 Tripadvisor Travellers' Choice Award for the Sky Tower, The Sugar Club, MASU, The Grill, Orbit,  
Gusto and Depot 

•  MASU, Depot and Huami named in Viva’s ‘Top 50’ restaurants in Auckland for 2021

•  MASU and Huami named in Metro Magazine’s ‘Top 50’ bars in Auckland for 2021

•  MASU, Depot, Huami and Fed Deli named in the 2021 Denizen Hospo Heroes 

•  The Sugar Club named in Zufolo’s ‘Top 50’ Auckland restaurants for 2020-2021

•  Fed Deli named ‘Best under $50’ in Remix Magazine’s 2021 Lifestyle Awards 

Tripadvisor gives a Travellers’ Choice  
Award to accommodation, attractions  
and restaurants that consistently earn  
great reviews from travellers and are  
ranked within the top 10% of properties  
on Tripadvisor

22

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2021Winning Teams

• 

• 

• 

• 

• 

 Winner of the Best Social Responsibility category at the 2020 CBD Celebration Awards, recognising 
SkyCity Hamilton’s commitment to community, customers, diversity and sustainability

 Awarded the Excellence in Treasury Award and named a finalist in the Market Leaders Best Investor 
Relations Award at the 2021 INFINZ Awards

 Awarded an Excellence Award in the In-House Lawyer of the Year category and the In-House Team of the 
Year category at the 2020 New Zealand Law Awards

 Awarded a Gold Award in the 2021 Australian Reporting Awards General Award, and a Silver Award in the 
2021 Australian Reporting Awards Sustainability Reporting Awards, for the 2020 SkyCity Annual Report

 Finalist in the 2020 New Zealand Events Awards in the Best Not-for-Profit or Cause-related Event 
category (for the Firefighter Sky Tower Stair Challenge), Best Event Sponsorship category (for Vertical 
Pursuit) and Best Music or Entertainment Event category (for New Year's Eve)

Winning  
Partnerships

Over the last financial 
year, we were proud to 
sponsor and partner 
with great organisations 
in our communities:

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Diversity Snapshot

At SkyCity, we employ a diverse range of people at all skill levels and aim to create an 
environment where people are at the centre, are motivated to work hard, progress in 
their careers and are empowered to grow and achieve. 

The following graphic shows the diverse make up of SkyCity’s workforce as at 30 June 2021 and, where 
relevant, as a comparison against our workforce numbers as at 30 June 2020.

4,259

STAFF (full-time, part-time  
and casual)

62%

of our workforce are  
36 years old and under

34YEARS – average age  

of our workforce

FY20 – 3,817

FY20 – 58%

FY20 – 36 years

76YEARS – age of our  

oldest staff member

1%

identify as having  
a disability

37%

of leadership roles  
held by women

FY20 – 79 years

FY20 – 1%

FY20 – 39%

49%

of total workforce  
are women

51%

of total workforce  
are men

0%

of total workforce 
are gender diverse

FY20 – 48%

FY20 – 51%

FY20 – 1%

AGE BREAKDOWN

24.4%

37.8%

28.3%

9.5%

0%

Generation Z  
(<23 years)

Millennials  
(24–36 years)

Generation X  
(37–53 years)

Baby Boomers  
(54–75 years)

Veterans  
(76–93 years)

FY20 – 19.2%

FY20 – 38.4%

FY20 – 31.4%

FY20 – 10.9%

FY20 – 0.1%

24

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2021PLEDGING SUPPORT TO THE 40:40 VISION

Although women make up around half of SkyCity’s workforce, female representation remains 
challenging at higher levels of the organisation, particularly in senior leadership roles.

In May 2021, SkyCity signed up to the 40:40 Vision, pledging a commitment to achieve gender balance 
across its executive leadership by 2023. 40:40 Vision is an investor and business-led initiative to achieve 
40% women, 40% men and 20% any gender across the executive leadership teams of all ASX200 
companies by 2030. 

See page 95 of this annual report for the gender composition of SkyCity’s directors, officers, senior 
executives and total workforce as at 30 June 2021.

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OUR TOP 10 ETHNICITIES STAFF IDENTIFY WITH

15%

14%

14%

8%

7%

Chinese

Australian

New Zealander

Indian

Filipino

FY20 – 17%

FY20 – 11%

FY20 – 15%

FY20 – 11%

FY20 – 6%

7%

6%

4%

4%

4%

Other Asian

Māori

Other South East 
Asian

Samoan

European

FY20 – 7%

FY20 – 8%

FY20 – 1%

FY20 – 3%

FY20 – 6%

Given as a percentage of those staff members who provided details about their ethnicity and those who elected “prefer not to say”.  

6%

identify as being a member  
of the LGBTTI+ community

61languages spoken 

and/or written by staff

FY20 – 6%

FY20 – 57

Mandarin
Tagalog (Philippines) 
Hindi

our top 3 non-English languages

FY20 – Mandarin, Tagalog, Hindi

25

L
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Group Strategy

Key Strategic Pillars
(core focus)

Operational excellence  
at our core

Complete major projects 
and optimise portfolio

Pursue the omnichannel 
opportunity

Culture of protecting and enhancing social licence – responsible gaming,  
anti-money laundering, community, sustainability and people

Capital allocation  
framework

Key financial settings 
(dividends,  
credit rating, etc)

Sustainable total 
shareholder return 
growth

Financial Strategy

A Refreshed Group Strategy 

In February 2021, following the appointment of Michael Ahearne as the new Chief Executive Officer 
in November 2020, SkyCity announced a refreshed Group strategy. Our refreshed strategy prioritises a 
focus on our core business, executing our major projects in Adelaide and Auckland and delivering on the 
omnichannel opportunity, whilst focusing on protecting and enhancing our social licence to operate to 
secure our future success across various financial, social and human capitals.  

SkyCity continues to monitor and evaluate adjacent opportunities in the casino industry as they arise.  

27

This section provides a summary of SkyCity’s 
performance and strategic positioning to create 
value during the financial year ended 30 June 2021 
and our priorities for the year ahead. 

FY21 Performance – Our  
Business Goals

Operational Excellence at our Core 

During the past financial year, SkyCity continued to 
face significant challenges from the impact of the 
COVID-19 pandemic. Pleasingly, we have been able 
to leverage a more flexible and resilient operating 
model to effectively manage an uncertain domestic 
and international environment. 

The benefits of our investment in new gaming 
product, product management and changes to 
the gaming floor layout continue to be realised 
across the Group, particularly in Auckland with the 
opening of new premium gaming rooms and in 
Adelaide post the opening of the new expansion 
project from December 2020.  

SkyCity continues to leverage its complementary 
assets to drive gaming visitation and our properties 
have benefitted from increased domestic tourism 
in New Zealand and South Australia as local 
customers continue to have limited opportunities 
to travel internationally. SkyCity continues to focus 
on tactical marketing and loyalty activations as a 
cost-effective tool to drive higher quality visitation 
with marketing expenditure as a percentage of 
revenue significantly down across all properties. 

Changes to SkyCity’s operating model in response 
to COVID-19 and an ongoing focus on cost control 
are delivering efficiencies across the Group, with 
operating margins up compared to pre COVID-19 
levels at all properties on a like-for-like basis. 

The resilient performance of our local gaming 
businesses, particularly in New Zealand, has been 
pleasing given its importance to Group earnings 
and hence value. Both SkyCity Hamilton and 
SkyCity Queenstown delivered strong EBITDA 
performances for the full year underpinned by 
strong local gaming activity (particularly electronic 

gaming machines) and good cost execution. 
When operating at Alert Level 1 in New Zealand, 
local gaming activity at SkyCity Auckland was 
consistently above pre COVID-19 levels, particularly 
during weekend and holiday peaks.   

Performance at SkyCity Adelaide post the opening of 
the expansion project has been consistent with strong 
local gaming activity, particularly from premium 
customers (with electronic gaming machine market 
share around 9%) and new non-gaming facilities 
proving popular with customers. Good cost execution 
has seen property margins ahead of expectations at 
around 20%. 

We continue to make good progress on our ICT 
investment and enhancing our digital capability, 
focusing on initiatives to improve customer 
experience, centred around loyalty, customer 
relationship management (CRM) and data analytics. 

Complete Major Projects and Optimise Portfolio 

We have progressed a number of key initiatives 
to optimise our existing portfolio over the last 
financial year.

Adelaide Expansion Project

The A$330 million SkyCity Adelaide expansion 
project was delivered on-time and on-budget in 
December 2020 and included significant master 
planning works at the existing property within the 
historic Railway Station building to restore the 
building and improve the layout and experience 
for customers.  

The new gaming spaces, Eos by SkyCity (the new 
120-room luxury hotel) and a majority of the 
new food and beverage venues were opened in 
a staged manner from early December 2020, 
reflecting customer demand - with the focus 
initially on local and interstate customers given 
the ongoing international border closures. The 
expansion delivers significantly expanded gaming 
and entertainment facilities with a multi-level 
casino podium, contemporary gaming spaces (both 
main floor and premium) and a 30% increase in 
gaming product. 

28

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2021L
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New regulatory reforms were implemented in 
time for the expansion opening, permitting the 
use of banknote acceptors, ticket-in ticket-out 
(TITO) functionality on the main gaming floor and a 
multi-protocol gaming system.

Walker Corporation has now completed a 
1,500-space car park as part of its redevelopment of 
the Festival Plaza adjacent to the SkyCity Adelaide 
precinct and, in June 2021, handed over 750 car 
park spaces for SkyCity’s exclusive use. The Festival 
Plaza car park will be a key asset to drive visitation 
to the precinct and to address the convenience 
offered by suburban venues in metropolitan 
Adelaide – in 2019, around A$500 million of 
electronic gaming machine revenue was generated 
by venues within a 50 kilometre radius of 
SkyCity Adelaide. 

Trading at SkyCity Adelaide has been consistent 
when open and SkyCity continues to expect a 
meaningful earnings uplift over the medium-term. 

New Zealand International Convention Centre and 
Horizon Hotel Project 

The fire at the NZICC site during October 2019 
and the COVID-19 pandemic have made the 
NZICC and Horizon Hotel project more complex, 
resulting in further significant project delays. 
Reinstatement works post the fire are progressing 
(with over 300 Fletcher Construction personnel 
currently on site), but slower than expected. 
The latest draft construction programme from 
Fletcher Construction now indicates completion 
of the Horizon Hotel during 2024 and the NZICC in 
late 2024.  

Despite the impact of the fire and COVID-19 on the 
project timetable, we remain comfortable with 
our contractual position – Fletcher Construction 
is required to complete the project, insurance is 
responding to the damage caused by the fire and, in 
July 2021, we secured an extension to the long stop 
date to complete the NZICC (to 15 December 2027) 
with the New Zealand Government. 

As previously reported, we still expect the total 
cost to reinstate the NZICC and Horizon Hotel to 
be covered by insurance or Fletcher Construction 
and accordingly there is no material change 
to previous guidance for the total project costs 
(of around $750 million). As at 20 August 2021, 
around $120 million of project costs (excluding fire 
reinstatement costs) still remained to be spent. 

Whilst the further delays on the project are 
regrettable, the NZICC will support long term 
growth in tourism expenditure in New Zealand and 
be a significant demand driver for our Auckland 
precinct, in addition to having secured the 
extension of the Auckland casino venue licence out 
to 2048. 

Other Projects

Significant long term option value remains 
embedded in our Auckland and Hamilton precincts. 
Future options for our two Queenstown properties 
continue to be evaluated, but with the current focus 
on optimising SkyCity Queenstown and leveraging 
strong domestic tourism whilst the Wharf Casino 
remains closed due to ongoing international 
border closures. 

A range of smaller growth projects were completed 
during the period, including a major refurbishment 
and expansion of our premium gaming facilities 
in Auckland. 

As an entertainment and hospitality provider, 
SkyCity is challenged to stay relevant in relation 
to new forms of entertainment. In addition to 
launching the SkyCity Online Casino, in late 2020 
the former SkyCity Auckland Convention Centre 
became home to the All Blacks Experience and 
Weta Workshop Unleashed. These two world-class 
attractions provide unique, interactive customer 
experiences and will help to ensure the long term 
relevance to the Auckland precinct.  

SkyCity remains focused on effective capital 
discipline and, following implementation of our 
funding plan in mid-2020, the balance sheet is in 
a strong position to deliver on our medium term 
strategic plan. We have significant liquidity to fund 
commitments, and withstand slower recovery in 
New Zealand and Australia, one-off events and/or 
further COVID-19 disruptions. SkyCity has satisfied 
its financial covenants for the 30 June 2021 testing 
period and will pay a dividend of 7 cents per 
share during September 2021, following dividends 
being suspended whilst in reliance on covenant 
waivers/relief secured during 2020.  

SkyCity remains committed to its BBB- credit rating 
from S&P Global Ratings which was upgraded to 
“Stable” from “Negative” Outlook during April 2021.  

Group Strategy

29

Pursue the Omnichannel Opportunity 

SkyCity has continued to optimise the SkyCity 
Online Casino with Gaming Innovation Group Inc 
(GiG) despite operational constraints. Performance 
of the offshore online casino has exceeded our 
expectations with significant growth in revenue and 
EBITDA and in excess of 45,000 active customers. 
GiG continues to provide SkyCity with a full-suite 
online casino solution, which includes a technical 
platform, gaming content, managed services and 
front-end development. 

SkyCity remains supportive of future regulation of 
online gaming in New Zealand with an emphasis on 
strong host responsibility and delivering community 
benefits and we continue to prepare for a regulated 
industry to deliver on the omnichannel opportunity 
for the Group. Growth in online gambling continues 
to be a significant global industry theme with 
numerous international jurisdictions regulating 
online gambling (or intending to do so) to 
address the transition from physical to online 
entertainment, which has been exacerbated by the 
impact of COVID-19.

Following a public consultation which commenced 
during 2019, the New Zealand Department of 
Internal Affairs continues to develop a policy 
framework for potential regulation. Regulation of 
the New Zealand online gaming market would 
enable SkyCity to pursue the omnichannel 
opportunity and address a fast-growing category 
which is highly complementary to our land-based 
activities whilst offering customers a varied gaming 
experience (both physical and digital).

FY21 Performance – Our Character 
and Culture Goals

Culture of Protecting and Enhancing our 
Social Licence

At SkyCity, we need to continually focus on 
protecting and enhancing our social licence to 
operate. A feature of the past financial year has 
been the steady progress made with the many 
initiatives under SkyCity’s ESG/sustainability 
framework. 

Steady progress has also been made to 
enhance SkyCity’s host responsibility and AML 
control frameworks. 

Minimising harm to customers remains a key 
focus with appropriate effort, resource and capital 
allocated to support this initiative, such as increased 
resourcing and investment in bespoke ICT systems 
(including facial recognition technology and 
specialised customer screening tools). SkyCity 
is committed to ensuring that it provides safe 
and responsible experiences and environments 
and places significant importance on its host 
responsibility and AML obligations. We continue 
to deliver on our health and safety strategy, which 
is centred around preventing harm and building 
wellness, particularly in response to the risks posed 
by COVID-19 in our communities.   

SkyCity has continued to create and support a 
positive employee culture over the period, focusing 
on initiatives to enhance workplace flexibility, 
wellbeing and diversity. To this end, SkyCity was 
pleased to be awarded the Diversity and Inclusion 
Leadership Award at the 2020 Deloitte Top 200 
Awards for the second time in three years for 
Project Nikau, an initiative to employ and develop 
career pathways for youth with a focus on Māori 
and Pasifika. SkyCity has also made progress 
on refocusing the SkyCity Community Trusts in 
New Zealand on initiatives that will enhance the 
employability, wellbeing and advancement of youth 
and has upweighted strategies to ensure its supply 
chain is ethical (including the implementation of a 
modern slavery statement, approved by the Board 
in October 2020) and supports local businesses.  
We continue to meaningfully reduce our gender pay 
gap across the New Zealand businesses and thefinal 
instalment of our ‘$20 by 2020’ wage initiative was 
implemented in New Zealand at the end of 2020. 

We remain proud of, and rely on, our culture of 
compliance, which encourages people to focus 
on doing the right thing by themselves, their 
teammates, the company and stakeholders. To 
ensure our future success across various financial, 
social and human capitals, it is important to 
continue conducting the business holistically within 
the terms of our ESG/sustainability framework.

30

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2021Bowl and Social at  
SkyCity Hamilton

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31

Our Business Goals

FY22 Priorities

Operational 
excellence at our 
core

Complete major 
projects and 
optimise portfolio 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

 Continue to manage the COVID-19 recovery, including maintaining a flexible 
operating model to respond to the operating environment

 Continue growth in the local gaming business, particularly electronic gaming 
machines

 Continue to pursue operating efficiencies and cost savings

 Improve loyalty and marketing execution with an increased focus on customer 
experience management (CXM) 

 Optimise the SkyCity Adelaide expansion and integration of the new assets

 Ongoing review and appraisal of gaming floor optimisation, including product, 
layout and technology

 Ongoing review and assessment of potential licence renewal and/or relocation 
in Queenstown and Hamilton

 Complete asset review and develop holistic property strategy

 Deliver the NZICC and Horizon Hotel project in line with market guidance of 
around $750 million and consistent with the revised timetable

 Develop and refine the long term master plans for each property

 Explore leasing and/or sale opportunities for non-operational property assets, 
particularly in Auckland

 Deliver asset maintenance plan

 Support the new entertainment attractions (All Blacks Experience and Weta 
Workshop Unleashed) in Auckland

Pursue the 
omnichannel 
opportunity 

•  Progress the opportunity for a regulated online casino market in New Zealand 

•  Continue to optimise our offshore venture (SkyCity Online Casino) with GiG

• 

 Resource the online business and progress with pre-regulation planning and 
preparedness

•  Explore new product verticals, such as Bingo and Poker

32

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2021L
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Our Character and 
Culture Goals

FY22 Priorities

Responsible 
gaming leadership 
and anti-money 
laundering

•  Respond to the AUSTRAC enforcement investigation into SkyCity Adelaide

•  Deliver best practice anti-money laundering standards across all properties

•  Deliver best practice host responsibility standards across all properties

• 

• 

 Finalise long play detection trials and implement technology and enhance  
facial recognition systems 

 Promote awareness of SkyCity’s anti-money laundering, know your customer  
and host responsibility obligations, and training and education amongst staff

Community and 
sustainability 

•  Focus on building staff resilience, morale and motivation 

•  Ongoing improvements in health, safety and wellbeing strategies

• 

• 

 Deliver on gender and ethnicity diversity targets in leadership/talent pipeline

Increase understanding of/participation in flexibility at work programme

•  Ongoing reduction of employee turnover

•  Ongoing improvements in gender and ethnic pay equality

• 

 Deliver employment opportunities for youth through our Project Nikau 
programme

• 

Implement the 'SkyCity Sustainable Wage' in New Zealand

•  Refine our sustainable sourcing strategy for our supply chain  

•  Maintain labour standards commensurate with an employer of choice

• 

 Increase awareness of modern slavery risks and mitigations for employees 
working in areas impacted by these risks

•  Measure, report and offset SkyCity's carbon footprint

• 

Implement initiatives to reduce waste to landfill and water usage

Group Strategy

33

About SkyCity

SkyCity is New Zealand’s largest tourism, leisure and 
entertainment company and is dual listed on the New Zealand 
and Australian stock exchanges.

As one of three major publicly listed casino operators in Australasia, SkyCity 
operates integrated entertainment complexes in New Zealand (in Auckland, 
Hamilton and Queenstown) and in Adelaide, South Australia – each featuring 
casino gaming facilities and premium restaurants and bars, which appeal to 
both domestic and international visitors alike. SkyCity also offers premium hotel 
accommodation in Auckland and Adelaide.

In addition to its land-based casino operations, SkyCity Online Casino (based out 
of Malta) offers New Zealanders an exciting online gaming experience.

SkyCity Online Casino Malta

OUR HISTORY AT A GLANCE

2019
SkyCity sells  
SkyCity Darwin

SkyCity Online Casino  
launches offshore

SkyCity sells long term 
concession (licence to 
operate) over SkyCity 
Auckland car parks to 
Macquarie Principal 
Finance Group 

A significant fire breaks 
out at the New Zealand 
International  
Convention Centre  
(under construction)

2021
SkyCity Auckland 
celebrates its  
25th anniversary

2016
The first sod is turned 
on the New Zealand 
International Convention 
Centre/Horizon Hotel site

2012
SkyCity acquires  
full ownership of  
SkyCity Queenstown

2021

2020

2015

2010

2018
Construction 
commences on the 
SkyCity Adelaide 
expansion project

2013
SkyCity acquires  
SkyCity Wharf  
in Queenstown

2020
COVID-19 pandemic 
temporarily closes all 
SkyCity properties  
in New Zealand  
and Adelaide,  
South Australia

SkyCity Adelaide 
expansion project 
officially opens

34

and Australia5 ONLINE 
CASINO1

PROPERTIES 
across New Zealand  

HOTELS3

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SkyCity Auckland 
and Group  
Head Office

SkyCity Adelaide

SkyCity Hamilton

SkyCity 
Queenstown  
and SkyCity 
Wharf*

2005
SkyCity acquires 
full ownership  
of SkyCity 
Hamilton

2002
SkyCity  
Hamilton  
opens

1999
SkyCity lists 
on the  
Australian 
stock 
exchange

1997
Sky Tower  
opens in 
Auckland

* Wharf Casino has been  

closed since March 2020.

1994
Construction of the 
SkyCity Auckland 
complex commences

2005

2000

1995

1994

2004
SkyCity acquires 
SkyCity Darwin

2000
SkyCity  
Queenstown  
opens

SkyCity 
acquires  
SkyCity 
Adelaide

1998
Harrah’s 
management 
contract ends 
and SkyCity 
becomes a  
New Zealand-
managed 
operation

1996
SkyCity opens its flagship 
SkyCity Auckland complex 
with Harrah’s Entertainment 
(now Caesars Entertainment), 
the largest casino 
entertainment operator in the 
United States, as the operator 

SkyCity lists on the  
New Zealand stock exchange

35

Auckland

Property

Property Manager

SkyCity Auckland, New Zealand

Opened

1996

Casino Venue Licence

Runs until 2048*

Callum Mallett, Chief Operating Officer New Zealand

Facilities

• Casino

•  Hotels 

• Sky Tower

• Theatre

• Food and beverage

•  Telecommunications and 

• Entertainment 

• Car parking

broadcasting facilities

Licensed Gaming Product

• 1,877 electronic gaming machines**

Workforce

FY21 Revenue 

• 150 table games**

• 240 automated table games***

~2,500 staff
$436.4 million^ (reported) 
$488.2 million (normalised)

*The casino venue licence can be renewed for a further period of 15 years pursuant to sections 134–138 of the New Zealand Gambling Act 2003.

**This allowance may be alternatively utilised to enable automated table game terminals.  

***This allowance may be alternatively utilised to enable table games. 

^Excludes New Zealand International Convention Centre fire income and liquidated damages received.

SkyCity Auckland is the flagship property of the 
SkyCity Entertainment Group, featuring a casino, 
two award-winning hotels – The Grand by SkyCity 
and SkyCity Hotel, bars and restaurants, a 700-seat 
theatre and the iconic Sky Tower. Located in the 
heart of Auckland’s CBD, the SkyCity Auckland 
precinct occupies ~295,000sqm of gross floor 
area across the majority of three city blocks 
(~3.5 hectares). 

Opened in 1997, the 328-metre tall Sky Tower 
is an icon of Auckland’s skyline and the tallest 

free-standing structure in the Southern 
Hemisphere. Visitors can enjoy breathtaking 
views right across Auckland from the observation 
decks or any of the three restaurants in the Sky 
Tower, including Auckland’s only 360-degree 
revolving restaurant. At the very top of the 
Sky Tower, a 93-metre communications mast 
accommodating VHF, UHF, AM and FM broadcasting 
and telecommunications antennas provides 
telecommunications and broadcasting facilities to 
the telecommunications industry. 

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During the last financial year, SkyCity completed a 
$50 million upgrade within the SkyCity Auckland 
casino with the opening of Flare bar, Food Republic 
(a three-restaurant food court) and a new VIP BLACK 
and Ultra gaming machine area that provides an 
unrivalled VIP offering and experience to SkyCity’s 
domestic VIP customers. Two new attractions also 
opened within the SkyCity Auckland precinct –  
the All Blacks Experience, a joint venture between 
New Zealand Rugby and Ngāi Tahu Tourism that 
provides visitors with a state-of-the-art, interactive 
experience showcasing the All Blacks through 
the use of innovation and technology, and Weta 
Workshop Unleashed, an immersive film effects 
workshop created by Academy Award-winning 
design and effects company Weta Workshop.

SkyCity is currently investing around $750 million 
within the SkyCity Auckland precinct to develop the 
New Zealand International Convention Centre, an 
adjacent laneway, over 1,250 additional car parking 
spaces, and Horizon Hotel – a new 300-room, 5-star 
hotel. This development was originally expected to 
be completed in 2019 – however, due to delays by 
the contractor, the significant fire that broke out 
at the New Zealand International Convention in 
October 2019 and the subsequent impacts of the 
COVID-19 pandemic, Horizon Hotel is now expected 
to be completed during 2024 and the New Zealand 
International Convention Centre and adjacent 
laneway are expected to be completed in late 2024.

When open, the New Zealand International 
Convention Centre will be New Zealand’s premier 
convention centre enabling New Zealand to attract 
major international conferences as well as having 
capability for sporting events, theatre and musical 
performances. The centre is designed to be a 
welcoming, open building complemented by a fresh 
new streetscape for local, national and international 
visitors alike to enjoy. 

FY21 PERFORMANCE

SkyCity Auckland celebrated its 25-year anniversary 
in February 2021 and delivered a satisfactory 
performance for the full year period with earnings 
up 4.9% compared to the prior comparable 
period, despite operational constraints arising 
due to the impact of COVID-19. The property 
was closed for 29 days during the period due 
to COVID-19 lockdowns in August 2020 and 
February/March 2021, and operated for 48.5 
days under Alert Levels 2 and/or 2.5 restrictions 
during the period with limits on gatherings and 
mandatory social distancing requirements which 
significantly reduced capacity, particularly in the 
gaming business.  

Local gaming performance remained resilient over 
the period and, when operating at Alert Level 1 (with 
no restrictions, except at the border), electronic 
gaming machine activity was consistent with or 
above pre COVID-19 levels, particularly during 
weekend and holiday peaks. The property continues 
to benefit from new product and an improved floor 
layout, in addition to the new premium gaming 
rooms which have been well received by customers. 

Our tourism-related businesses in Auckland 
continue to be impacted by ongoing international 
border closures, but performance improved 
progressively over the period and benefitted 
from ongoing strong domestic tourism across 
New Zealand as customers continue to have 
limited options for international travel. Our hotels 
remain profitable and continue to outperform the 
competitor set, but RevPAR and earnings were 
well down on pre COVID-19 levels. Our food and 
beverage and attraction businesses were at broadly 
break-even contribution. 

Pleasingly, operating margins at the property 
remained stable compared to the prior 
comparable period leveraging cost saving initiatives 
implemented during 2020.

About SkyCity

37

Weta Workshop Unleashed

All Blacks Experience

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SkyCity Entertainment Group  Annual Report Year Ended 30 June 2021L
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Food Republic

VIP BLACK

Flare

About SkyCity

39

Adelaide

Property

Property Manager

SkyCity Adelaide, Australia

Acquired

2000

Licensing Agreement 

Runs until 2085*

David Christian, Chief Operating Officer Australia

Facilities

• Casino

• Hotel

• Food and beverage

• Entertainment

• Conventions

Licensed Gaming Product

•  1,080 electronic gaming machines (allowance for 1,500)

Workforce

FY21 Revenue

• 118 table games (allowance for 200)**

• 91 automated table games (allowance for 300)

~1,350 staff

A$183.2 million (reported) 
A$196.9 million (normalised)

* The Approved Licensing Agreement between the Minister for Business Services and Consumers and SkyCity Adelaide Pty Limited provides 

Adelaide Casino with exclusive rights to provide casino gaming (except for interactive gambling) in South Australia until 30 June 2035.

**This allowance may be alternatively utilised to enable automated table game terminals.

Located in and around the historic Railway Station 
building on the banks of the Torrens River, SkyCity 
Adelaide is South Australia’s only casino destination 
on the Festival Plaza forecourt adjacent to the 
Adelaide Festival Centre and Adelaide Convention 
Centre and near the Adelaide Oval. 

In December 2020, SkyCity completed a A$330 
million expansion project at the Adelaide property, 
transforming SkyCity Adelaide into a world-class 
integrated entertainment hub. Designed by The 
Buchan Group in association with Hecker Guthrie 
Walter Brooke, and built by Hansen Yuncken, the 
new development includes a 120-room luxury 
hotel – Eos by SkyCity, wellness centre with a day 
spa, pool, sauna and gym, VIP gaming facilities, 
function and conference facility for up to 650 
guests, two new bars (including a rooftop bar) and 
four additional signature restaurants. A spectacular 

three-storey glass atrium connects the Railway 
Station building seamlessly with the adjoining 
new development.

As part of the transformation, the existing SkyCity 
Adelaide business, housed in the iconic Adelaide 
Railway Station, was also extensively revitalised 
and restored to improve the layout and experience 
for customers, and now includes a new live 
entertainment space (The District at SkyCity) and 
Australia’s first fully functional microbrewery within 
a casino (operated by Pirate Life).

As part of the South Australian Government’s 
broader review of gambling regulation in South 
Australia, in October 2020, SkyCity Adelaide 
introduced ticket-in ticket-out (TITO) technology 
on the main gaming floor and banknote acceptors 
across the casino.

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FY21 PERFORMANCE

SkyCity Adelaide’s performance prior to the 
expansion opening in December 2020 was 
impacted by operational constraints due to 
COVID-19 and construction disruption, but 
performance since opening the new facilities 
significantly improved across all activities.

Strict social distancing measures were required 
due to COVID-19 for a large part of the full year 
period and the property was closed for 3.5 days 
in late November 2020 in response to a local 
COVID-19 outbreak.

Performance at SkyCity Adelaide when open has 
been consistent with strong local gaming activity, 
particularly from premium customers (with 

electronic gaming machine market share of around 
9%) and new non-gaming facilities proving popular 
with customers. Property revenue during 2H21 
was up around 50% compared to the comparable 
periods (including FY19 for April through to June 
2021 due to the property being closed in the FY20 
prior comparable period). Good cost execution has 
seen property margins ahead of expectations at 
around 20%. 

SkyCity Adelaide received a one-off benefit from the 
Australian Jobkeeper scheme (around A$11 million 
EBITDA impact) during the period which was 
treated as other income. A partial repayment will 
be made to reflect SkyCity’s improved financial 
performance in FY21.

About SkyCity

41

A NEW ERA OF LUXURY IN ADELAIDE

The A$330 million SkyCity Adelaide expansion 
development opened to the public in December 2020.

Eos by SkyCity is Adelaide’s most luxurious hotel, with 
rooms ranging from 50sqm – 230sqm and opulently 
appointed to meet the growing demand for quality hotel 
rooms from both domestic and international visitors.

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About SkyCity

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Hamilton

Property

General Manager

Opened

Casino Venue Licence

Facilities

SkyCity Hamilton, New Zealand

Michelle Baillie

2002 
Increased ownership from 70% to 100% in 2005

Runs until 2027*

• Casino

• Food and beverage

• Conventions

• Car parking

• Entertainment

• Tenpin bowling

Licensed Gaming Product

• 339 electronic gaming machines**

Workforce

FY21 Revenue

• 23 table games**

~300 staff

$65.0 million (reported) 
$73.5 million (normalised)

*The casino venue licence can be renewed for a further period of 15 years pursuant to sections 134–138 of the New Zealand Gambling Act 2003. 

**This allowance may be alternatively utilised to enable automated table game terminals.

Situated within Hamilton’s historic Chief Post Office, 
a building designed to maximise its superb riverside 
location on the banks of the Waikato River, SkyCity 
Hamilton features a casino, bars and restaurants, 
a conference centre and Hamilton’s only tenpin 
bowling alley – Bowl and Social.

Over the last financial year, SkyCity has continued to 
invest in its core casino and hospitality businesses 
with a range of improvements across the SkyCity 
Hamilton property, including a new Baccarat Lounge 
and a refurbished function space, The Garden 
Room. A key focus has been on product and layout 
optimisation within the casino to maintain SkyCity 
Hamilton’s market leader position and manage high 
demand for electronic gaming machines (which 
remain capacity constrained at peak times). 

SkyCity Hamilton is a key member and supporter 
of the local community and is committed to 
being the Waikato region’s premier entertainment 
destination. We were therefore thrilled to have been 
named the winner of the Best Social Responsibility 
category at the Hamilton Central Business 
Association’s 2020 CBD Celebration Awards, 
recognising SkyCity Hamilton’s commitment to 
community, customers, diversity and sustainability, 
and the runner-up in the Community Contribution 
category at the 2020 Waikato Business Awards. 

FY21 PERFORMANCE

SkyCity Hamilton delivered a strong revenue and 
earnings result for a full year period, underpinned 
by strong local gaming activity and cost control, 
despite 51 days operating under Alert Level 2 
restrictions over the period. 

Consistent with prior periods, Hamilton delivered 
strong electronic gaming machine activity, despite 
capacity constraints, benefitting from improved 
product mix and new gaming areas, particularly for 
VIP customers. 

The property has shown resilience to the impacts of 
COVID-19 over the last financial year due to having 
a predominantly domestic (and gaming) focused 
business and supportive external factors, including 
population growth, an increasingly diverse local 
economy (less reliance on the primary sector) and 
improved connectivity to the Auckland region. The 
Waikato region has also benefitted from strong 
domestic tourism activity in New Zealand as 
international borders remain closed.    

A focus on cost control and operating efficiencies 
delivered significant margin improvement 
compared to the prior comparable period.

44

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2021Queenstown

Property

General Manager

SkyCity Queenstown and SkyCity Wharf, New Zealand

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Jono Browne

Opened/Acquired

Opened Queenstown in 2000 and increased ownership 
from 60% to 100% in 2012

Casino Venue Licence 

Runs until 2025* for Queenstown

Acquired Wharf in 2013

Facilities

Runs until 2024* for Wharf

• Casino

• Food and beverage

• Entertainment

• Conventions

Licensed Gaming Product

• 86 electronic gaming machines (Queenstown)**

Workforce

FY21 Revenue

• 12 table games (Queenstown)**

• 74 electronic gaming machines (Wharf)**

• 6 table games (Wharf)**

~50 staff

$10.9 million (reported) 
$12.3 million (normalised)

*The casino venue licence can be renewed for a further period of 15 years pursuant to sections 134–138 of the New Zealand Gambling Act 2003. 

**This allowance may be alternatively utilised to enable automated table game terminals.

SkyCity’s two Queenstown casinos, SkyCity 
Queenstown and SkyCity Wharf, are located in 
central Queenstown surrounded by the majestic 
Southern Alps.

Whilst the larger SkyCity Queenstown property 
reopened on 14 May 2020 after the first COVID-19 
lockdown in New Zealand, the smaller SkyCity 
Wharf property has remained closed since initially 
closing on 23 March 2020 as ongoing border 
restrictions continue to have a detrimental effect on 
the local Queenstown economy in particular, which 
is largely dependent on tourism.

FY21 PERFORMANCE

SkyCity Queenstown delivered a strong earnings 
result for a full year period, underpinned by strong 
electronic gaming machine activity, positive 

domestic tourism into the region, particularly during 
peak holiday periods, and effective cost control. 

This strong performance was despite 51 days 
operating under Alert Level 2 restrictions over 
the period and ongoing international border 
closures. The Wharf Casino remained closed over 
the period and is expected to remain so for the 
foreseeable future. 

Good cost execution over the period delivered 
a significant increase in operating margins – an 
onerous lease benefit of $986,076 was realised 
during 1H21 when the decision was made to keep 
the Wharf Casino closed. Future options for our two 
Queenstown properties continue to be evaluated, 
with the current focus on optimising SkyCity 
Queenstown and leveraging strong domestic 
tourism trends.

About SkyCity

45

International Business

General Manager

Facilities

FY21 Revenue

Stewart Neish 

Premium gaming facilities at SkyCity Auckland, 
SkyCity Adelaide and SkyCity Queenstown

$17.8 million (reported) 
$22.1 million (normalised)

SkyCity’s International Business division caters 
for high-net worth international players who visit 
casinos as part of their leisure activities.

The flagship SkyCity Auckland property features 
several premium gaming spaces, including 
1,800 sqm of luxury high-end gaming space 
above the SkyCity Hotel featuring four luxurious 
gaming salons for exclusive use and four private 
accommodation suites. Each salon has its own 
private dining facilities, bar and massage chairs, as 
well as its own lounge area and outdoor balcony. 
Gaming dealers are available on request for 
customers, who enjoy the full range of gaming 
options offered at SkyCity Auckland in their own 
private salon.

Additional VIP luxury gaming facilities were opened 
in December 2020 as part of the A$330 million 
SkyCity Adelaide expansion. 

In April 2021, SkyCity announced, following 
completion of a strategic review into its 
International Business division, that it would 

permanently cease dealing with junket operators 
and continue to operate its International Business 
division under a revised operating model where 
SkyCity will deal directly with International Business 
patrons after appropriate know your customer and 
customer due diligence requirements are satisfied.  

FY21 PERFORMANCE

Our International Business division continues to be 
significantly impacted by COVID-19 and ongoing 
international border closures resulting in negligible 
international tourism activity over the period. 

Cost control and modest interstate tables activity in 
Adelaide post expansion reduced expected losses, 
with 2H21 performance slightly EBITDA positive. 

Our International Business team has continued 
to focus on proactive customer engagement to 
prepare the business for when borders reopen  
and customers can return to our properties.

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Online

Managing Director

Facilities

FY21 Revenue

Steve Salmon

Online casino

$13.1 million (reported) 
$13.1 million (normalised)

Launched in August 2019, SkyCity Online Casino 
provides New Zealanders with an offshore online 
casino platform, featuring over 1,600 online games. 

complementary to our land-based activities whilst 
offering customers a varied gaming experience 
(both physical and digital).  

FY21 PERFORMANCE

SkyCity continued to optimise its online casino 
venture with GiG over the period, despite 
operational constraints. SkyCity Online Casino’s 
performance over the year has exceeded 
expectations with significant growth in revenue 
and EBITDA and in excess of 45,000 active 
customers currently.

With gross gaming revenue of $27.9 million (and 
net revenue attributable to SkyCity of $13.1 million) 
and reported EBITDA of $9.1 million for the period, 
SkyCity Online Casino is now making a meaningful 
contribution to the Group. EBITDA margin for 
the period was in line with expectations due to 
operating leverage and effective management of 
customer acquisition costs.    

SkyCity Online Casino is operated out of Malta by 
international iGaming company Gaming Innovation 
Group Inc (GiG) on behalf of SkyCity Malta Limited, 
an independently operated subsidiary of the SkyCity 
Entertainment Group, and led by a Managing 
Director based in Europe. 

GiG provides a full-suite online casino solution, 
including a technical platform, gaming content, 
managed services and front-end development. 

SkyCity remains supportive of future regulation of 
online gaming in New Zealand with an emphasis on 
strong host responsibility and delivering community 
benefits in New Zealand and we continue to 
prepare for a regulated industry to deliver on the 
omnichannel opportunity for the Group. Growth 
in online gambling continues to be a significant 
global industry theme with numerous international 
jurisdictions regulating online gambling (or 
intending to do so) to address the transition from 
physical to online entertainment, which has been 
exacerbated by the impact of COVID-19.

Following a public consultation which commenced 
during 2019, the Department of Internal Affairs 
(the New Zealand gambling regulator) continues 
to develop a policy framework for potential 
regulation. Regulation of the New Zealand 
online gaming market would enable SkyCity 
to pursue the omnichannel opportunity and 
address a fast-growing category which is highly 

Our Values

Our people-centric values represent what it means to succeed at SkyCity – they 
identify what is expected from us when we come to work and define the important 
role we all play in creating magic at SkyCity.

We all have a unique set of skills with which we 
do our part for SkyCity. 

Own your role, embrace it with passion and 
energy, act with integrity, be genuine with your 
interactions and be accountable for your work. 

Be proud of your successes. 

Take responsibility for your mistakes and learn 
from them to keep improving.

We're all a part of the SkyCity team. 

Be a passionate member of your team and work 
towards your shared goals. 

Help others along the way, treat your colleagues 
and customers fairly and with respect. 

Be honest and connect with others to build 
strong relationships.

Be inclusive and embrace diversity. 

Be enthusiastic and take pride in working  
for SkyCity. 

Always strive to deliver exceptional  
customer experiences. 

Seek out ways to go the extra mile and leave  
a lasting impression. 

Help us to continually improve and create the 
best version of SkyCity.

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Refreshing Our Brand

In June 2021, SkyCity Auckland launched a new brand campaign, Feel It, across outdoor, online video and 
print media channels. Designed to remind Aucklanders and visitors from the rest of New Zealand that 
SkyCity offers a range of memorable experiences, the campaign celebrates the feelings SkyCity creates 
for its visitors across its extensive range of offerings. The campaign features many of SkyCity’s most iconic 
attractions, as well as several less well known experiences.

Feel It unifies the many and varied parts of SkyCity under the many and varied feelings they create, be that a 
delicious meal, a relaxing massage or yoga class, a walk around the outside of the Sky Tower, or a jump off it, 
a stay in one of our hotels, or a night at the roulette table – all of these activities create memorable feelings 
that are celebrated in this campaign.

49

Risk Profile and 
Management

SkyCity operates in a dynamic and challenging 
environment with risks and opportunities both 
locally and internationally. The SkyCity Board 
is ultimately responsible for the governance of 
the Group’s risk management, which includes 
formulating the Group’s risk appetite and setting 
and monitoring risk tolerance.

SkyCity maintains a risk management framework 
for the identification, assessment, monitoring and 
management of risk to the company’s business. 
As part of this framework, SkyCity maintains an 
independent, centrally managed Group Risk 
function which evaluates and reports on risks and 
controls across the Group. The Group Risk team 
collates, assesses and monitors the risks the Group 
faces by way of a Top Risk Profile, which is updated 
regularly. The Top Risk Profile is a current view of the 
most significant emerging or potential risks facing 
the Group, as well as a summary of how those risks 
are being mitigated or prepared for, and is a critical 
input to strategic planning, insurance renewal, 
investment and resource prioritisation, assurance 
planning, and ongoing business improvements. 
Management reports to the SkyCity Board and 
the Board’s Audit and Risk Committee on the 
effectiveness of the company’s management of its 
material business risks at least annually.

The SkyCity Board and management recognise that 
a positive culture is fundamental to an effective 
risk management framework and instils and 
promotes a culture which values the principles 
of honesty, fairness, cooperation, diversity and 
inclusion, and accountability – as reflected in the 
SkyCity Group’s Code of Conduct (available in the 
Governance section of the company’s website at 
www.skycityentertainmentgroup.com).

The Group Risk team monitors the company’s 
culture for indications on how well the risk culture is 
performing and/or areas for improvement by way of: 

• 

• 

• 

• 

• 

 leadership risk culture surveys conducted 
annually across the SkyCity Group;

 mini risk culture surveys conducted as part of 
each assurance and risk review;

 bi-annual reviews of various metrics to help 
provide a proxy view of risk culture; 

 bi-annual presentation of a risk culture 
dashboard to the Audit and Risk Committee; and

 regular discussions with management on risk 
culture.

Our Material Risks

SkyCity operates a combined assurance model 
which is led by the Group Risk team and includes a 
combination of business self-assurance (production 
and maintenance of business unit risk registers), 
internal audit activity, and the selected outsourcing 
of a number of independent reviews. The overall 
effectiveness of the combined assurance model 
is monitored and assessed by, and all significant 
assurance findings are communicated to, the Audit 
and Risk Committee.

SkyCity’s ability to create and preserve value for its 
shareholders requires the successful execution of 
its business strategy, while maintaining a sound 
culture and practices to maintain compliance with 
responsible gaming frameworks. Risks influencing 
its ability to do this, including SkyCity’s material 
exposure to economic, environmental and social 
sustainability risks, if any, and how it manages or 
intends to manage those risks, are outlined in the 
table overleaf.

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Material Exposure

Risk Management

Highly Regulated Industry

SkyCity operates in the casino industry, which is 
highly regulated. The regulatory framework in 
which the business operates is not only complex 
but also subject to change from time to time, which 
may impact the environment in which SkyCity 
operates and increase the costs and complexities 
of operating its business. In addition, there is an 
increased regulatory focus by different regulators of 
the casino industry, as well as ongoing pressure to 
keep improving SkyCity’s standards.

Potential examples of such changes include 
unfavourable changes to gaming and/or smoking 
legislation and regulations, licence conditions and 
gaming taxes and levies. Such changes may be 
introduced for a variety of reasons, including in 
response to the behaviour of others operating in the 
industry or increased government and regulatory 
conservatism in relation to the casino industry in 
New Zealand and Australia. 

For example, over the past financial year there has 
been an increased focus on additional consumer 
protection requirements and regulatory oversight 
of land-based casino operators in New Zealand 
and Australia (including in respect of anti-money 
laundering and host responsibility obligations) and 
on SkyCity’s ‘social licence’ to operate – see page 58 
of this annual report for more details. 

Pandemic Preparedness and Business Continuity

As with any large, distributed business, SkyCity 
must be prepared for a wide range of events that 
have the potential to cause significant disruption 
and/or temporary closure of one or more of its sites. 

The COVID-19 pandemic and related actions taken 
in response by the New Zealand, Australian and 
other Governments (including national lockdowns 
and border controls/travel restrictions) and the 
effects of the pandemic on global and domestic 
economies have had, and are likely to continue 
to have, a material adverse effect on SkyCity, its 
financial performance and outlook, liquidity and/or 
share price.

The regulatory risk is mitigated by close monitoring 
of the evolving regulatory landscape, including 
maintaining frequent and transparent engagement 
with the governments and regulators in each 
jurisdiction in which SkyCity operates and with 
industry stakeholders to ensure that expectations 
are met and high standards of compliance are 
maintained. 

Targeted initiatives are undertaken as and when 
required based on the likelihood of the risk 
occurring and the impact it would have on SkyCity’s 
business.

SkyCity also supports a robust compliance culture 
and framework to ensure compliance with 
licence conditions and applicable legislation and 
regulations.

To mitigate this risk, SkyCity maintains a 
comprehensive business continuity framework, 
which supports preparedness and response to 
a wide range of critical events, including natural 
disasters, fire, emergency incidents and pandemics.

The business continuity framework is subject 
to ongoing monitoring to ensure management 
readiness and capability (including undertaking 
simulated crisis response drills on a regular basis 
to test management readiness and capability) and 
improvement to enhance resilience. 

Due to the strength of the business continuity 
framework, the SkyCity Board and management 
have worked well in responding to and managing 
the ongoing impacts of the global COVID-19 
pandemic to date.

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Material Exposure

Risk Management

Liquidity and Solvency Risk

SkyCity’s ability to achieve its business objectives is 
dependent on it being able to effectively manage 
its liquidity and solvency throughout a period of 
no and/or significantly diminished revenue and 
earnings. 

SkyCity manages liquidity risk by continuously 
monitoring forecast and actual cash flows and 
maintaining flexibility in funding by keeping 
committed credit lines available with a variety of 
counterparties and maturities.

There is significant complexity related to managing 
those matters, including as a consequence of 
a number of matters being outside of SkyCity's 
control. Such unexpected matters could result in 
SkyCity's financial position and future performance 
being adversely impacted.

SkyCity’s ability to demonstrate fiscal resilience 
during these times is critical to maintaining long 
term investor and regulatory confidence.

Loss of Casino Licence

SkyCity’s Auckland property contributes a 
significant portion of SkyCity’s EBITDA. This 
concentration of earnings means that the 
performance of SkyCity is heavily dependent upon 
the Auckland property. A significant disruption to 
SkyCity’s Auckland operations, which may arise 
through the suspension, cancellation or expiry 
of the Auckland casino licence, would have a 
significant negative impact on SkyCity.

The suspension, cancellation or expiry of any of 
SkyCity’s other casino licences would also have a 
negative impact on SkyCity.

SkyCity also maintains close and transparent 
relationships with its lenders (including banks and 
United States private placement noteholders).

In June 2020, SkyCity announced a comprehensive 
funding plan to strengthen its balance sheet and 
secure additional liquidity in response to the 
uncertainty around the impacts of COVID-19. The 
funding plan was successfully implemented in June 
and July 2020 and ensured that SkyCity had an 
appropriate level of equity capital for the medium 
to long term and sufficient liquidity to fund its 
committed investment in its two major projects in 
Auckland and Adelaide.

In May 2021, as part of its ongoing capital 
management strategy, SkyCity issued $175 million 
of six-year, unsecured, unsubordinated, fixed rate 
bonds – the proceeds of which were used to reduce 
the SkyCity Group's drawings on its bank facilities.

Given the cautious economic outlook and that 
significant risk and uncertainty still exists around 
COVID-19, SkyCity continues to adopt a conservative 
approach to capital management. 

SkyCity has mitigated this risk by securing an 
extension of the Auckland casino licence to 
30 June 2048.

The SkyCity Adelaide casino licence currently runs 
until 30 June 2085 and extensions to the Hamilton 
and Queenstown casino licences are intended to be 
sought in accordance with the renewal provisions 
of the Gambling Act 2003 (New Zealand) in due 
course.

In addition, SkyCity mitigates the risk by maintaining 
a robust compliance culture and framework to 
ensure compliance with licence conditions and 
gaming legislation and regulations, and maintaining 
engagement with the governments and regulators, 
in each jurisdiction in which SkyCity operates.

SkyCity has an excellent history of compliance over 
20 years and is committed to working cooperatively 
with its regulators on matters of concern. 

Risk Profile and Management

53

Material Exposure

Risk Management

Economic and Business Volatility

The general economic conditions in the markets 
that SkyCity operates in, in addition to volatility 
in certain parts of the business, can significantly 
influence the financial performance of the 
company.

To mitigate these risks, SkyCity continually monitors 
its external environment, including the geo-political 
and global economic landscape, and has a robust 
liquidity management framework.

SkyCity also continually reviews the optimal mix for 
its business activities to ensure it has a balanced 
portfolio reflecting its risk appetite.

Customer and Innovation Risk

SkyCity recognises that it is important to consider 
evolving customer demographics and preferences 
in both its gaming and non-gaming operations, 
including new offerings, technologies and 
innovation.

To ensure SkyCity remains relevant to its customers, 
key strategic projects are currently being 
progressed, with a focus on emerging industry 
trends and opportunities for leveraging new 
technology and demographic changes.

Technology Risk

Technology represents a critical platform to 
SkyCity’s business – not only for facilitating/enabling 
its operations, but also mitigating cyber-threats and 
ensuring compliance with regulatory and licence 
requirements.

SkyCity’s operations are dependent on a number 
of key systems. There is a risk that the security 
of critical systems may be compromised and/or 
information is accessed without authorisation, 
deleted or corrupted, which could impact SkyCity’s 
ability to operate critical systems and result in 
costs to resolve or repair, potential downtime of 
operations, potential breaches of privacy and/or 
reputational impacts.

Master planning also continues to be progressed for 
each of the SkyCity sites to explore opportunities 
for food and beverage, new gaming spaces and 
entertainment offerings. 

To mitigate technology risk, SkyCity has invested 
in a significant programme over recent years 
to improve technology systems, infrastructure, 
capability and data management, and to 
improve cyber-resilience. SkyCity continues to 
invest in these areas as required (particularly 
around ensuring improved levels of ICT disaster 
recovery preparedness) and to keep abreast of the 
latest cybersecurity issues and security patches. 
Additionally, there is a strong, ongoing focus on 
technology project governance, risk management 
and assurance. 

A management-led Privacy and Cybersecurity 
Steering Committee has been established to 
govern the development of SkyCity’s privacy and 
cybersecurity strategy and programme, prioritise 
mitigation initiatives against the cybersecurity risk 
matrix, prioritise the operational initiatives to lift 
SkyCity’s security posture, and review and respond 
to major cyber and privacy incidents and oversee 
the proposed measures to prevent recurrence.

Penetration testing is undertaken regularly to 
test system resilience and identify any security 
vulnerabilities that could be exploited. Simulated 
phishing emails are also regularly sent within the 
organisation to raise security awareness amongst 
employees.

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Risk Management

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Development and Project Risk  
(including Return from Major Projects)

SkyCity has a significant project still underway (the 
New Zealand International Convention Centre and 
Horizon Hotel development in Auckland). Potential 
project risks include project delays, supply chain 
constraints and project cost overruns.

The COVID-19 pandemic has significant implications 
for return on capital invested in major projects. 
For example, the ongoing closure of Australian 
interstate and international borders over the short 
to medium future is expected to impact visitation 
and occupancy for the recently opened SkyCity 
Adelaide expansion project.

Health and Safety Risk

SkyCity has Health and Safety Risk Registers in 
place that identify risks in two key categories – high 
consequence/low frequency (being critical risks) 
and low consequence/high frequency risks.

Due to the hospitality and retail focus of 
SkyCity’s business, a high percentage of the 
company’s health and safety risk falls into the low 
consequence/high frequency category, which 
includes risks such as slips and trips and cuts from 
manual task related injuries.

SkyCity seeks to mitigate these risks by continually 
monitoring progress by contractors against 
contractual obligations, and maintaining robust 
project management.

SkyCity has established strong governance and 
oversight frameworks for both current and future 
major growth projects. SkyCity also ensures 
robust governance over capital allocation and 
shareholder returns. 

To mitigate critical risks (which include working at 
heights, confined spaces, electrical, moving plant, 
fire and explosion), SkyCity has in place extensive 
safe systems of work to effectively control the 
potential for an incident. Ongoing safety assurance 
activities seek to test these controls and, where 
appropriate, strengthen critical risk controls 
ensuring SkyCity keeps its people and visitors safe.

SkyCity has harm prevention programmes in place 
which are aimed at reducing minor injuries and 
promoting wellness amongst its employees and 
contractors.

SkyCity’s New Zealand properties are tertiary 
accredited under the Accident Compensation 
Corporation (ACC) Accredited Employers Programme 
and its Adelaide site is a registered self-insured 
employer. The company undertakes assurance 
activities to maintain certifications and continually 
improve its health and safety performance.

SkyCity is committed to delivering robust health 
and safety standards to manage the ongoing risks 
associated with COVID-19 and has developed and 
implemented a COVID-19 Health Management 
Framework for its business operations. 

Both New Zealand and Australia have achieved 
relative success in ensuring a low level of infection 
and mortality compared to many other countries 
around the world. However, the ongoing health and 
safety risks of COVID-19 have significantly altered 
the commercial landscape for SkyCity's land-based 
properties in both jurisdictions.

Given the nature of SkyCity’s operations, SkyCity does not have a material exposure to environmental risks 
in its usual day-to-day operations. SkyCity nonetheless recognises the criticality of climate related risks to its 
operations. Further details on these risks and SkyCity's approach to climate change risk management and 
reporting are outlined on page 122 of this annual report.

Risk Profile and Management

55

 
 
Tackling Financial Crime 

SkyCity is committed to ensuring that it provides 
entertaining and profitable, yet safe and 
responsible, experiences and environments.

The New Zealand Anti-Money Laundering and 
Countering Financing of Terrorism Act 2009 
and the Australian Anti Money Laundering and 
Counter Terrorism Financing Act 2006 (Cth) place 
obligations on certain organisations, including 
financial institutions and casinos, to detect and 
deter money laundering and terrorism financing 
and requires them to take appropriate measures 
to guard against money laundering and terrorism 
financing. Money laundering is how criminals 
disguise the illegal origins of their money. Financers 
of terrorism use similar techniques to money 
launderers to avoid detection by authorities and to 
protect the identity of those providing and receiving 
the funds.

At SkyCity, we place great importance on our 
anti-money laundering (AML) and countering 
financing of terrorism (CFT) obligations throughout 
every part of the organisation.

As a casino operator and reporting entity for the 
purposes of the AML/CFT legislation in New Zealand 
and Australia, SkyCity has the following measures in 
place across its land-based casinos:

 an assessment of the money laundering and 
financing of terrorism risks that SkyCity could 
face in the course of running its business;

 AML/CFT Programmes in New Zealand and 
Australia that include procedures to detect, 
deter, manage and mitigate money laundering 
and the financing of terrorism;

 an AML Compliance Officer appointed in each 
of New Zealand and Australia to administer and 
maintain the AML/CFT Programmes;

• 

 suspicious activity reporting, threshold 
transaction reporting and auditing of systems 
and processes. For example, SkyCity reports any 
suspicious activity that may be related to illegal 
activity, and cash transactions over $10,000, 
to the New Zealand Police and the Australian 
Transaction Reports and Analysis Centre 
(AUSTRAC) (as applicable); and

• 

 regular internal and external audits and reviews 
of AML/CFT compliance.

The Audit and Risk Committee is a dedicated Board 
committee that has responsibility for ensuring 
compliance with AML/CFT requirements in New 
Zealand and Australia and discusses, as a standing 
agenda item at each scheduled Audit and Risk 
Committee meeting, matters relating to the Group’s 
AML/CFT obligations. 

Within the business, a specialist AML team oversees 
the Group’s ongoing compliance with AML/CFT 
requirements and a management-led AML Senior 
Management Group provides enhanced governance 
to AML/CFT related matters across the Group 
and supports the effective implementation of 
SkyCity’s AML/CFT obligations across the Group. 
SkyCity senior managers and employees engaged 
in AML/CFT related duties also receive training on 
AML/CFT matters. 

SkyCity’s online gaming site, SkyCity Online 
Casino, is operated from Malta in partnership with 
international iGaming company Gaming Innovation 
Group Inc (GiG). GiG has in place an AML/CFT Policy 
that includes procedures to detect, deter, manage 
and mitigate money laundering and the financing 
of terrorism, customer due diligence processes 
(including customer identification and verification 
of identity), and suspicious activity reporting, 
auditing and annual reporting systems and 
processes. A Money Laundering Reporting Officer 
administers and maintains the AML/CFT Policy.

 customer due diligence processes, including 
customer identification and verification  
of identity; 

We continue to explore available technology 
solutions and seek expert advice where required to 
deliver best practice AML/CFT standards at SkyCity.

• 

• 

• 

• 

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Senior Management  
Governance & Oversight  
•  An AML Senior Management  
Group meets regularly to 
discuss AML issues  
relevant to the Group
•  An Adelaide AML  
Senior Management 
Committee oversees  
AML issues specific  
to the Adelaide operations

Learning &  
Development  
AML training  
programmes  
for staff 

Board Governance  
& Oversight
SkyCity Board and Audit  
and Risk Committee  
oversight of anti-money  
laundering (AML) compliance 

SkyCity  
Anti-Money 
Laundering 
Control 
Framework

AML  
Roles & Duties
A specialist AML team 
(including designated 
AML Compliance Officers) 
within the business 
oversees the Group’s 
ongoing day-to-day 
compliance with  
AML requirements

External  
Advisors
Assisted by  
experienced  
external  
AML advisors   

AML  
Programmes
AML Programmes  
established in New Zealand 
and Adelaide outlining 
SkyCity’s AML processes  
and procedures for 
customer screening, 
transaction monitoring, 
regulatory reporting, 
customer due diligence and 
enhanced due diligence  
(subject to regular internal 
and external review)

AML Risk  
Assessment
Each AML Programme 
contains a risk  
assessment identifying  
the money laundering  
and terrorism financing  
risks that SkyCity may 
reasonably expect to face  
in the course of its business

Independent  
Assurance
An independent review  
is carried out every  
2–3 years in New Zealand 
and Adelaide to monitor 
compliance with the  
AML Programmes

IT Systems
•  Internal IT systems  
(Bally and iTrak) used for  
AML record keeping
•  An external specialist 
AML system (Jade ThirdEye) 
used to facilitate customer 
screening and reporting 

Risk Profile and Management

57

Increased Focus on the Casino Industry

Over the last financial year, there has been an 
increased focus on casino operators in Australia as a 
consequence of the New South Wales Independent 
Liquor and Gaming Authority’s inquiry into the 
operation of Crown Casino in Sydney, the Royal 
Commission established by the Western Australian 
Government to inquire into and report on the affairs 
of the Crown Casino Perth and related matters and 
the Royal Commission established by the Victorian 
Government to inquire into the suitability of Crown 
Melbourne Limited to hold a casino licence.

These inquiries have led to increased focus and 
scrutiny on SkyCity and other casino operators and 
could lead to more stringent regulations for casino 
operators in Australia and New Zealand in relation 
to money laundering and other financial crimes. 
As a result, there are heightened expectations 
on SkyCity around its obligations under AML/CFT 
legislation and regulations, monitoring cash and 
third-party transactions, and undertaking enhanced 
due diligence checks on higher risk customers. 
Banks in both New Zealand and Australia are also 
signalling to casinos that they have a significantly 
reduced risk appetite for accepting cash deposits 
from higher risk customers.

In April 2021, SkyCity announced, following 
completion of a strategic review of its International 
Business division, that it would permanently 
cease dealing with all junket operators, effective 
immediately, and continue to operate its 
International Business division under a revised 
operating model where SkyCity will deal directly 
with International Business patrons after 
appropriate know your customer and customer due 
diligence requirements are satisfied. 

AUSTRAC Enforcement Investigation 

In June 2021, SkyCity was informed by AUSTRAC’s 
Regulatory Operations Team that it had 
identified potential serious non-compliance by 
SkyCity Adelaide Pty Limited with the Australian 
Anti-Money Laundering and Counter-Terrorism 
Financing Act 2006 and Anti-Money Laundering 
and Counter-Terrorism Financing Rules Instrument 
2007 (No. 1) and it had, consequently, referred the 
matter to AUSTRAC’s Enforcement Team which 
had initiated a formal enforcement investigation 
into the compliance of SkyCity Adelaide. The 
potential non-compliance includes concerns 

relating to ongoing customer due diligence, 
adopting and maintaining an AML/CTF Programme 
and compliance with Part A of an AML/CTF 
Programme. These concerns were identified in 
the course of a compliance assessment which 
AUSTRAC commenced in September 2019 focusing 
on SkyCity Adelaide’s management of customers 
identified as high risk and politically exposed 
persons over the periods from 1 July 2015  
– 30 June 2016 and 1 July 2018 – 30 June 2019.

AUSTRAC has made clear that it has not made 
a decision regarding the appropriate regulatory 
response that it may apply to SkyCity Adelaide, 
including whether or not enforcement action will 
be taken. 

The SkyCity Board and management team take the 
concerns raised by AUSTRAC very seriously and took 
immediate steps to investigate and appropriately 
address AUSTRAC's concerns, including:

• 

• 

 establishing a Steering Committee (led by 
the Chair of the SkyCity Board) to oversee 
SkyCity Adelaide's engagement with AUSTRAC 
throughout the investigation process and its 
response to addressing the concerns raised by 
AUSTRAC; and

 engaging an independent expert to conduct 
a comprehensive review of SkyCity Adelaide’s 
AML/CTF Programme and broader AML function 
in light of the concerns raised by AUSTRAC to 
assist SkyCity where appropriate to enhance 
and improve the AML/CTF Programme and AML 
function. SkyCity has also devoted substantial 
further resources to reviewing these matters 
with a view to identifying and implementing 
appropriate improvements to SkyCity’s AML 
function. These reviews have not been limited 
in their scope to matters specifically raised 
by AUSTRAC - they have also been directed 
to identifying areas where SkyCity Adelaide’s 
AML/CTF Programme and AML function could be 
enhanced or uplifted more generally.

SkyCity will continue to fully co-operate with 
AUSTRAC in relation to its inquiries and with its 
investigation into SkyCity Adelaide.

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Risk Profile and Management

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Our Board

ROB CAMPBELL
Chair

SUE SUCKLING 
Director

Member of the Audit and Risk Committee 
Member of the People and Culture Committee 
Member of the Sustainability Committee 
Chair of the Governance and Nominations 
Committee

Appointed a director of SkyCity in June 2017  
and Chair of the SkyCity Board in January 2018

Rob is currently the Chair of Tourism Holdings 
Limited, New Zealand Rural Land Company Limited, 
Ara Ake Limited and WEL Networks Limited and 
a director of Ultrafast Fibre Limited. Rob has over 
30 years’ experience in capital markets and is a 
director of, or advisor to, a range of investment fund 
and private equity groups in New Zealand, Australia, 
Hong Kong and the United States of America. He 
was made a Companion of the New Zealand Order 
of Merit (CNZM) in the New Year Honours 2020 list 
for his services to governance and business.

Rob holds a Bachelor of Arts with First Class 
Honours in Economic History and Political Science 
and a Master of Philosophy in Economics.

Chair of the Sustainability Committee 
Member of the Governance and Nominations 
Committee

Appointed a director of SkyCity in May 2011

Sue Suckling is an independent director and 
consultant with over 25 years in commercial 
corporate governance. She is recognised for her 
leadership in the technology innovation space and 
her deep governance experience.

Sue is currently the Chair of the Insurance 
& Financial Services Ombudsman Scheme 
Commission, Jacobsen Holdings Limited, 5th 
Element Limited, Eat My Lunch Limited, Rubix 
Limited, Jade Software Corporation Limited and 
Taska Prosthetics Limited. Previous governance 
roles include chairing NIWA, the New Zealand 
Qualifications Authority and AgriQuality Limited, 
and as a director of Restaurant Brands Limited, 
Westpac Investments Limited and the New Zealand 
Dairy Board. She holds an OBE for her contribution 
to New Zealand business.

Sue is a Chartered Fellow of the New Zealand 
Institute of Directors and a Companion of the Royal 
Society of New Zealand.

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JENNIFER OWEN 
Director

MURRAY JORDAN 
Director

Chair of the Audit and Risk Committee 
Member of the People and Culture Committee 
Member of the Governance and Nominations 
Committee

Appointed a director of SkyCity in December 2016

Chair of the People and Culture Committee 
Member of the Audit and Risk Committee 
Member of the Sustainability Committee 
Member of the Governance and Nominations 
Committee

Appointed a director of SkyCity in December 2016

Jennifer Owen has more than 30 years’ experience 
in the areas of accountancy, audit, finance, treasury 
and equities research. She has specific specialist 
knowledge of the New Zealand and Australian 
gaming and entertainment sectors through her 
previous roles as Director of Equities Research 
at Citigroup Global Markets, with a specialist 
focus on the Australasian gaming sector, and as 
Equities Research Analyst at Macquarie Group 
focusing on the tourism/leisure sector, and a wide 
network within the gaming industry and a strong 
understanding of industry and investor issues.  

Jennifer is currently a Principal of Owen Gaming 
Research, an independent research firm specialising 
in the gaming and wagering markets, and a director 
of Aspire Child Care (Mascot) Pty Limited. 

Jennifer holds a Bachelor of Business from the 
Queensland Institute of Technology and a Master 
of Business Administration from the University of 
Queensland, is a graduate of the Australian Institute 
of Company Directors’ Diploma course and is a 
member of Chartered Accountants Australia and 
New Zealand.

Murray Jordan is currently a director of Metlifecare 
Limited, Chorus Limited, Metcash Limited, 
Stevenson Group Limited, Asia Pacific Village 
Group Limited, Southern Cross Benefits Limited, 
Southern Cross Hospitals Limited and the Southern 
Cross Medical Care Society. He is also a trustee of 
Southern Cross Health Trust, Starship Foundation, 
Foodstuffs’ Members Protection Trust and The 
Foodstuffs Co-operative Perpetuation Trust.

Prior to embarking on a governance career in 
2015, he held various senior management roles at 
Foodstuffs Limited from 2004 to 2015, including 
Managing Director of Foodstuffs North Island and 
Managing Director and General Manager Retail, 
Sales and Performance of Foodstuffs Auckland 
Limited. In 2013, he led the merger of the Auckland 
and Wellington businesses of Foodstuffs to create 
what is now known as Foodstuffs North Island and 
established and oversaw the integration programme.

His early career was in the property sector, including 
as General Manager of Telecom NZ’s property 
business and General Manager of AMP Capital 
Investors NZ Limited’s property portfolio. Murray has 
a Master’s degree in Property Administration from 
the University of Auckland.

Murray will retire from the SkyCity Board effective 
from 30 September 2021.

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SILVANA SCHENONE  
Director

JULIAN COOK  
Director

Member of the People and Culture Committee 
Member of the Sustainability Committee 
Member of the Governance and Nominations 
Committee

Member of the Audit and Risk Committee 
Member of the People and Culture Committee 
Member of the Governance and Nominations 
Committee

Appointed a director of SkyCity in June 2021 

Appointed a director of SkyCity in June 2021 

Silvana Schenone is a corporate partner at 
MinterEllisonRuddWatts in Auckland where 
she leads the firm’s Corporate division. She has 
extensive expertise in mergers and acquisitions, 
private equity investments, takeovers, scheme 
of arrangements, capital raisings and corporate 
governance matters.  

Silvana is recognised internationally for her 
commercial acumen and negotiation skills, and 
is a thought leader on corporate governance 
issues. Prior to joining MinterEllisonRuddWatts in 
2007, Silvana was a corporate lawyer at Sullivan 
& Cromwell LLP in New York and prior to that at 
Cariola Diez Pérez-Cotapos in Chile.    

Committed to championing greater diversity, 
Silvana is a founding member of OnBeingBold. 
She is also a Board member of the New Zealand 
Takeovers Panel and holds a Master of Laws from 
Harvard University.

Julian Cook was Chief Executive Officer of 
Summerset Group Holdings Limited from 2014 to 
March 2021 and, prior to becoming Chief Executive 
Officer, Summerset’s Chief Financial Officer where 
he oversaw the company’s transition to become a 
publicly listed company on the New Zealand and 
Australian stock exchanges.

Prior to joining Summerset in 2010, Julian was 
an Associate Director at Macquarie Group where 
he gained significant experience in the energy, 
industrial services, tourism and aged care sectors 
over a 12-year career.  

Julian is currently a director of WEL Networks 
Limited and holds a Master of Finance from 
Victoria University and a Master of Science from the 
University of Waikato.

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Our Board

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CHAD BARTON  
Director

Member of the Audit and Risk Committee 
Member of the People and Culture Committee 
Member of the Governance and Nominations 
Committee

Appointed a director of SkyCity in June 2021 

Chad Barton has extensive experience across 
finance, capital markets, mergers, acquisitions and 
property development. He is currently the Interim 
Chief Financial Officer of Nuix Limited, an ASX-listed 
global software company, and was the Chief 
Financial Officer of ASX-listed companies The Star 
Entertainment Group Limited from 2014 to 2019 
and Salmat Limited from 2009 to 2014. Prior to this, 
he was Chief Financial Officer of the Australia and 
New Zealand business of Electronic Data Systems 
from 2006 to 2009.

Chad, as founding Chairperson, established Women 
in Gaming & Hospitality Australasia to achieve 
gender equity and support the development and 
success of women in the gaming industry.

Chad is currently a director of NeuRA (Neuroscience 
Research Australia) Foundation and a member of 
the Australian Institute of Company Directors and 
Chartered Accountants ANZ and holds a Bachelor 
of Business from the University of Technology 
in Sydney.

Our Senior  
Leadership 
Team

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FROM LEFT TO RIGHT:
Nirupa George, Claire Walker, Callum Mallett, Matt Ballesty,  
Michael Ahearne, Julie Amey, Jo Wong, Simon Jamieson and Glen McLatchie

Absent: David Christian

Our Senior Leadership Team

65

MICHAEL AHEARNE
Chief Executive Officer

CALLUM MALLETT
Chief Operating Officer New Zealand

Michael was appointed Chief Executive Officer in 
November 2020. He joined SkyCity in December 
2017 as Group Chief Operating Officer and was 
responsible for driving value across SkyCity’s 
properties in New Zealand and Australia. Michael 
also led SkyCity’s online gaming strategy, including 
overseeing the establishment of SkyCity Online 
Casino in 2019.

Michael’s extensive global experience in the gaming 
industry spans over 20 years across multiple 
sectors, including land-based and online casinos, 
as well as retail and online sports betting. Prior to 
joining SkyCity, Michael held a number of senior 
commercial, operational and product leadership 
roles at Paddy Power Betfair, one of the world 
leaders in sports betting and gaming. Michael was 
formerly the Chief Operating Officer for Aristocrat in 
the Australia and New Zealand regions and has held 
several senior management positions at The Star 
Casino in Sydney.

Michael is a qualified accountant and holds 
a Master of Business Administration from the 
University of Technology, Sydney.

JULIE AMEY
Chief Financial Officer

Julie joined SkyCity as Chief Financial Officer 
in May 2021 and is responsible for the financial 
management of SkyCity, including reporting, 
treasury, risk management and corporate 
development. She also oversees SkyCity’s 
Information and Communications Technology 
function and helps to drive the strategic direction of 
the SkyCity Group.

Julie joined SkyCity from Shell Australia where she 
held the role of Vice President Finance Integrated 
Gas. She has also held a number of senior finance 
roles with the Shell Group around the world since 
2001, including as Vice President Finance Qatar 
Shell, Chief Financial Officer for Shell & Turcas A.S. 
Turkey and Business Finance Manager and Financial 
Controller for Upstream Middle East in the United 
Arab Emirates.  Prior to joining Shell, she held 
finance roles at Fletcher Challenge Energy, BBC 
Worldwide Publishing and Deloitte & Touche.

Julie is a chartered accountant and holds a 
Bachelor of Management Studies from the 
University of Waikato. 

Callum was appointed Chief Operating Officer 
New Zealand in February 2021 and has operating 
responsibility for SkyCity’s New Zealand 
businesses, including the day-to-day operations 
of SkyCity Auckland.

Callum has significant gaming and hospitality 
experience having held a number of senior roles at 
SkyCity since joining in 2009, including as General 
Manager of SkyCity Darwin, General Manager 
SkyCity Auckland Hotels, Convention Centre and 
Sky Tower, and Executive General Manager of 
Hospitality for SkyCity Auckland. 

Prior to joining SkyCity, Callum held numerous 
senior leadership roles across the hospitality, 
retail and financial investment sectors. He holds 
a Bachelor of Commerce from Victoria University 
of Wellington, and has completed studies with 
Cornell University, The London Business School and 
the University of Nevada.

DAVID CHRISTIAN
Chief Operating Officer Australia

David was appointed 
Chief Operating Officer 
Australia in February 
2021 and is responsible 
for SkyCity’s Adelaide 
business and overseeing 
the Australian interstate 
gaming business.

David has more than 
30 years’ experience in 
hospitality, hotel and 
casino management, 
including working in several Australian States and 
Singapore. He has held a number of senior roles 
during his career with SkyCity since joining in 2005, 
including General Manager SkyCity Adelaide (where 
he was responsible for overseeing the construction 
and opening of the A$330 million Adelaide 
expansion development), General Manager 
SkyCity Darwin, General Manager SkyCity Auckland 
and General Manager SkyCity Hamilton. 

David holds a Master of Business Administration 
from Deakin University, Victoria, and a Diploma 
of Hospitality Management from Drysdale House, 
Tasmania.

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CLAIRE WALKER
Chief People and Culture Officer

SIMON JAMIESON
General Manager NZICC

Since joining SkyCity in September 2007, Simon 
has held a number of roles, including General 
Manager SkyCity Adelaide, General Manager Hotels 
SkyCity Auckland and Acting General Manager 
SkyCity Auckland.

As General Manager NZICC, Simon oversees 
the development of SkyCity’s New Zealand 
International Convention Centre and Horizon Hotel 
project in Auckland. He is also responsible for 
SkyCity’s development projects in New Zealand and 
health and safety.

With more than 35 years’ experience in large-scale 
hospitality businesses, Simon brings a wealth 
of commercial, property, project and tourism 
experience to the SkyCity business.

GLEN MCLATCHIE
Chief Information Officer

Glen joined SkyCity in 2016 as Chief Information 
Officer and is responsible for lifting the digital 
capability of the organisation to be able to 
respond to future innovation initiatives and 
growth strategies.

Prior to joining SkyCity, Glen was General Manager 
ICT with Meridian Energy where he transformed 
and modernised their aging technology footprint 
and digital capability. He has over 25 years of 
technology experience from across several 
industries globally, having worked in and out of the 
UK, France, USA, Australia, Malaysia, India, China and 
the Middle East. 

Glen is a member of the Institute of Directors in 
New Zealand, a board member of Auckland charity 
Big Brothers Big Sisters and an advisory board 
member of Cyber Research NZ. Glen holds a Master 
of Information Systems from Swinburne University, 
Australia, and a Bachelor of Business Studies from 
Massey University, New Zealand.

Claire was appointed in August 2016, bringing 
more than 20 years’ experience in human resource 
management gained across a number of different 
sectors, and holds the position of Chief People 
and Culture Officer. She is responsible for leading 
the development and implementation of best 
practice people and culture strategy across the 
SkyCity Group and has executive responsibility for 
sustainability at SkyCity.

Prior to joining SkyCity in 2016, Claire was Chief 
People Officer at Sanford Limited where she 
established the human resources function and led 
the sustainability and integrated reporting activities 
for the organisation and, prior to that, Claire led the 
human resources and employee relations function 
for the SkyCity Auckland business. Claire has also 
held senior human resource roles with Carter Holt 
Harvey and Downer after several years working in 
the education sector.

Claire holds a governance role on the advisory board 
of the Sustainable Business Council in New Zealand.

JO WONG
General Counsel and Company Secretary

Jo joined SkyCity as Senior Legal Counsel in 
January 2009 and was appointed as General 
Counsel and Company Secretary in September 
2016. She is responsible for SkyCity’s legal, company 
secretarial, regulatory affairs and anti-money 
laundering functions and is designated as SkyCity’s 
Chief Privacy Officer.

Jo has over 20 years’ experience in both private 
practice and in-house legal roles. Before joining 
SkyCity in 2009, she held General Counsel and 
Group Corporate Counsel roles in the New Zealand 
financial services industry and was a Senior Solicitor 
at Russell McVeagh, one of the leading law firms in 
New Zealand.

Jo was a finalist in the In-House Lawyer of the 
Year category in the 2019 and 2020 New Zealand 
Law Awards and was recognised in New Zealand 
Lawyer’s 2019 and 2020 In-House Leaders lists as 
one of the leading lawyers across New Zealand. Jo is 
a graduate of the 2017 Global Women Breakthrough 
Leaders Programme, is a member of New Zealand 
Asian Leaders and holds a Bachelor of Laws and 
a Bachelor of Arts from Victoria University of 
Wellington.

Our Senior Leadership Team

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MATT BALLESTY
Chief Casino Officer

NIRUPA GEORGE
Chief Corporate Affairs Officer

Matt was appointed Chief Casino Officer in 
February 2021 and is responsible for managing 
the casino operations at SkyCity’s largest 
property in Auckland and providing strategic 
direction on all gaming products across the 
SkyCity Group.  

Matt has over 25 years’ experience in the gaming 
and hospitality sector having held senior 
executive positions in Australia, New Zealand, 
Macau and Canada. Matt joined SkyCity originally 
in 2005, leading the Auckland gaming machines 
business and returned in 2013 as General 
Manager Group Gaming Strategy after gaining 
international gaming and hospitality experience 
in Macau.

Nirupa joined SkyCity as Chief Corporate Affairs 
Officer in June 2021 and is responsible for leading 
SkyCity’s corporate affairs activities, including 
government, community and industry stakeholder 
relations and SkyCity’s public policy and advocacy.

Before joining SkyCity, Nirupa was Chief of Staff to the 
Mayor of Auckland responsible for running his office 
and executing the Mayor’s political priorities. Prior 
to this, she ran Mayor Phil Goff’s successful mayoral 
campaign in 2016 and worked in Parliament as a 
Political and Media Advisor. Early in her career, Nirupa 
was a Senior Solicitor specialising in refugee and 
humanitarian law.

Nirupa is currently a board member of Amnesty 
International Aotearoa New Zealand and holds a 
Bachelor of Laws and a Bachelor of Health Science 
from the University of Auckland.

BOARD AND SENIOR LEADERSHIP TEAM STRUCTURE

SkyCity is committed to maintaining the highest standards of corporate behaviour and responsibility 
and has adopted governance policies and procedures reflecting this. Our corporate governance 
framework ensures Board accountability to shareholders and provides for an appropriate delegation of 
responsibilities to the Chief Executive Officer and Senior Leadership Team. 

The SkyCity Board has responsibility for the affairs and activities of the company, which in practice 
is achieved through delegation to the Chief Executive Officer and Senior Leadership Team who are 
charged with the day-to-day leadership and management of the company. Further information on 
SkyCity’s corporate governance framework is set out on pages 128 – 137 of this annual report. SkyCity’s 
constitution and relevant charters and policies are available in the Governance section of the company’s 
website at www.skycityentertainmentgroup.com.

SKYCITY BOARD

STANDING BOARD COMMITTEES 

Governance and  
Nominations 
Committee

Audit and Risk 
Committee

People and Culture 
Committee

Sustainability 
Committee

CHIEF EXECUTIVE OFFICER 
Michael Ahearne

SENIOR LEADERSHIP TEAM

Chief  
Financial 
 Officer
Julie Amey

Chief Operating  
Officer  
New Zealand
Callum Mallett

Chief Operating  
Officer  
Australia
David Christian

Chief People  
and Culture Officer
Claire Walker

General Counsel and 
Company Secretary
Jo Wong

General  
Manager  
NZICC
Simon Jamieson

Chief Information 
Officer
Glen McLatchie

Chief  
Casino Officer
Matt Ballesty

Chief  
Corporate Affairs 
Officer
Nirupa George

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AD-HOC BOARD SUB-COMMITTEES 

(established to oversee SkyCity’s major projects)

SkyCity Hamilton is located on the banks of the Waikato River.

69

In July 2021, the Sky Tower 
was once again awarded the 
Qualmark Gold Award.  
A Gold Award recognises 
the best sustainable tourism 
businesses in New Zealand and 
identifies businesses leading 
the way in making the  
New Zealand tourism industry  
a world-class sustainable  
visitor destination.

Sustainability

At SkyCity, we recognise that 
sustainability is critical to all levels of 
our business and operations. 

Part of being a responsible business 
is understanding the impacts arising 
from our operations. The aim of this 
understanding is to enable positive 
impacts to be fostered and negative 
impacts to be at the very least mitigated 
and ideally abated. This is particularly 
true when there is potential for harm to 
either people or the environment. 

As a casino operator, we must continually focus on 
our social licence to operate. SkyCity is committed 
to maintaining the highest levels of sustainability 
objectives and practices, with priority given to 
minimising the impacts associated with problem 
gambling as an area of primary focus.

Our sustainability initiatives are focused on doing 
good for our customers, our employees, our 
communities, our suppliers, our environment and 
our shareholders. Our objective is to ensure that our 
strategic decisions strengthen the communities 
we operate in and provide environments and 
opportunities for our customers, suppliers and staff 
to enjoy, to be entertained and to be safe.

Setting Our Sustainability Framework  
and Strategy

In 2016, after engaging with both internal and 
external stakeholders on which sustainability issues 
were most relevant to SkyCity’s business, SkyCity 
adopted its first set of sustainability goals, priority 
actions and targets and developed a materiality 
matrix to identify a set of priority impact areas and 
issues for the business. These were subsequently 
refined in 2018 to incorporate global trends and 
local market conditions in our approach to, and 
assessment of, risks and opportunities, culminating 
in a refreshed set of sustainability pillars.  

In early 2020, we commenced a review of our 
materiality matrix to prioritise the issues most 
important to our business and stakeholders and 
to ensure the issues were appropriately weighted 
in our sustainability strategy. As part of this review, 
internal and external stakeholders were asked 
to prioritise issues material to SkyCity’s business 
from a long list of potentially material issues via 
a desktop review. SkyCity’s sustainability strategy 
was subsequently refreshed to reflect the priorities 
identified in that review and to incorporate 
financial performance alongside social and 
environmental performance.

“

Part of being a 
responsible business 
is understanding the 
impacts arising from 
our operations

”

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Our Material Issues 

(as prioritised by our internal and external stakeholders) 

Responsible 
hosting

Employee 
engagement

Customer 
experience

Return on 
investment

Operational 
efficiency

Theft &  
fraud

Business 
continuity

Diversity

Organisational 
structure

Health & 
safety

Regulatory 
risk

Business 
model

Cyber-
security

Sustainable 
portfolio

Climate 
change

Community 
& Iwi 
engagement

Community 
investment

i

w
e
V
s
s
e
n
i
s
u
B

4.60

4.50

4.40

4.30

4.20

4.10

Growth

4.00

Technology 
innovation

3.90

3.80

3.70

3.60

3.00

3.20

3.40

3.60

3.80

4.00

4.20

4.40

4.60

Stakeholder View

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SkyCity Entertainment Group  Annual Report Year Ended 30 June 2021

 
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Despite the challenges presented by the COVID-19 
global pandemic, SkyCity’s current sustainability 
strategy and strategic pillar goals, plans and 
priorities (as validated by the feedback from our 
stakeholders as part of the materiality review 
in 2020) remain relevant today. We continue to 
focus on embedding our sustainability pillars 
into all levels of the organisation and in the way 
SkyCity operates. 

The material issues identified have influenced 
our focus on managing SkyCity’s risks and have 
informed our sustainability strategy and priorities, 
which underpin our reporting on our non-financial 
performance.

Governance

The Sustainability Committee is a dedicated 
Board committee that assists the SkyCity Board to 
contribute to SkyCity’s vision and strategic plan by 
ensuring that the company’s sustainability strategy 
is best practice and supports the highest level 
of sustainability objectives, with priority given to 
minimising the impacts associated with problem 
gambling as an area of primary focus.

The responsibilities of the Sustainability Committee 
include reviewing and recommending to the 
Board the sustainability strategy, principles, 
policies and practices of the company to 
ensure alignment with the company’s strategic 
objectives and performance, and reviewing and 
reporting to the Board on the company’s impacts 
associated with SkyCity’s sustainability pillars. 
The guiding principles that underpin SkyCity’s 
sustainability activities and the role, responsibilities, 
composition, structure and membership of 
the Sustainability Committee are set out in the 
Sustainability Committee Charter (available in 
the Governance section of the company’s website 

at www.skycityentertainmentgroup.com), which 
is reviewed and approved by the Board on an 
annual basis.

The Board and Sustainability Committee maintain 
operational supervision of SkyCity’s sustainability 
activities through clearly defined policy and 
effective management. Claire Walker, SkyCity’s 
Chief People and Culture Officer, has executive 
responsibility for SkyCity’s sustainability activities 
with key operational personnel within the business 
having day-to-day responsibility for the activities.

Our Pillars

The following pages outline our priorities, objectives 
and activities for each of the sustainability pillars – 
‘Our Customers’, ‘Our People’, ‘Our Communities’, 
‘Our Suppliers’ and ‘Our Environment’, outline the 
activities undertaken to support our sustainability 
strategy, and provide a summary of our 
achievement against our priorities for the financial 
year ended 30 June 2021. Commentary on the ‘Our 
Shareholders’ pillar is provided in an overarching 
way throughout the entirety of our financial and 
non-financial disclosures.

The areas identified as priority issues are those 
considered highly material for SkyCity’s business 
and for our stakeholders. Our objectives and 
activities set out what we intend to do both in our 
business and our communities. They are intended 
to challenge the business and staff and provide a 
dedicated framework for measuring progress over 
the coming years. We are committed to measuring 
performance on each goal, through specific key 
performance indicators, which will ensure the 
business strives to keep pace with internal and 
external expectations.

FTSE Russell (the trading name of FTSE International Limited and Frank 
Russell Company) has confirmed that SkyCity Entertainment Group 
has been independently assessed according to the FTSE4Good criteria, 
and has satisfied the requirements to become a constituent of the 
FTSE4Good Index Series. 

Created by the global index provider FTSE Russell, the FTSE4Good 
Index Series is designed to measure the performance of companies 
demonstrating strong Environmental, Social and Governance (ESG) 
practices. The FTSE4Good indices are used by a wide variety of market 
participants to create and assess responsible investment funds and 
other products.

Sustainability

73

74

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2021Our Sustainability Vision

To be a sustainable business, we must be a responsible business actively 
protecting and promoting the people we serve and the places we share, 
whilst creating value for our shareholders.

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n

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B e r e s p

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Suppliers

l e a ders in our com

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A l w a ys put c
v ir o n

n

E

m ent

Customers

PLACE

PEOPLE

PLACE

PROFIT

Inspire our people

Protect our environments

Create sustainable value

Create a great place to work 
where people are empowered  
to grow and achieve

Respect and protect our  
physical environments for  
future generations

Ensure business continuity through 
operational efficiency, sustainable 
investment and customer focus

Great, safe place to work

Sustainable success

Reliable return on investment

Sustainability

75

 
 
 
 
 
 
CUSTOMERS  |  Always put customers first  |  Be responsible leaders in our community
Ensure safe and enjoyable experiences for our customers, employees and communities

Our Priorities 

Our Plan

Leading host  
responsibility 

• Maintain industry-leading harm minimisation practices

•  Host Responsibility Programme performance and problem 

gambling indicators 

•  Industry benchmarking of SkyCity’s Host Responsibility 

Programmes

•  Leverage technology to enhance the identification of actual  
or potential problem gamblers and act on that information

Material Issues

• Responsible hosting

•  Customer experience

 •  Cybersecurity and  

data privacy

• Regulatory risk

Customer experience  
and engagement

•  Employee Host Responsibility training completion rates

•  Accelerate customer experience and engagement through 

improved data, digital and loyalty capability

Community awareness 
of harm minimisation 
practices

•   Increase in community knowledge and understanding of 

SkyCity’s harm minimisation practices

• Customer data security and privacy practices

SUPPLIERS  |  Be responsible leaders in our communities
Source ethically and locally

Our Priorities 

Our Plan

Low carbon  
supply chain 

•  Encourage suppliers to set science-based targets and strive 

to achieve zero carbon by 2050

Material Issues

•  Ethical sourcing

Buy local  
and seasonal

•  Serve meals from a sustainable supply chain  

to employees and customers

•  Source animal products responsibly (eg. free range eggs)

•  Track and report on local vs international  

procurement spend

•  Support supplier diversity (indigenous economy)  

and working conditions

Connect to the  
circular economy

• Remove single-use plastics from our supply chain

Progress initiatives to  
eliminate modern slavery 

•  Develop and maintain a modern slavery statement for the 

purposes of the Modern Slavery Act 2019 (Cth)

Ethical supply chain

•  Progressively work towards an end-to-end understanding 
of our supply chain, ensuring that all suppliers meet the 
standards of our Ethical Sourcing Code

ENVIRONMENT  |  Be responsible leaders in our communities 
Offer a great and safe place to work
Active commitment to reducing our environmental footprint

Our Priorities

Our Plan

Climate change/  
emissions reduction

•  Measure, report and offset SkyCity’s  

carbon emissions

Material Issues

•  Climate change 

Reducing waste

• Reduction of waste and diversion from landfill 

Employee activation

• Employee-led Green Fund

Reduction in water use 

• Implement initiatives to reduce water use

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COMMUNITY  |  Be responsible leaders in our communities
Serve a social purpose by investing in our local economies and communities

Material Issues

•  Community investment

•  Community and Iwi  

engagement

Our Priorities 

Our Plan

Economic  
contribution

•  Measure and evaluate SkyCity’s economic contribution 
to the communities in which we operate, through local 
procurement spend

Building communities  
by developing people

•  In collaboration with the SkyCity Community Trusts, make 

a positive impact on youth development, employment and 
career paths 

Investing in our 
communities through the 
SkyCity Community Trusts 
in New Zealand 

Developing deeper  
connections with Iwi and 
indigenous peoples 

•  Community based partnerships that achieve sustainable  

social change

•  Report on community outcomes through narrative and case 

studies accompanied by quantitative results

•  Build SkyCity’s confidence and capability to engage 

authentically with Māori and indigenous peoples

PEOPLE  |  Offer a great and safe place to work
A great place to work where our people are empowered to grow and achieve

Our Priorities 

Our Plan

Employee engagement

•  Employee engagement pulse checks

Meaningful career and 
development pathways

• Internal promotions and development opportunities

Diversity, inclusion  
and belonging

Health, safety and  
wellbeing

•  Leverage the competitive advantage SkyCity’s diverse  

workforce provides

•  Ethnicity and gender reporting, including gender equality 

of pay, and representation

• Health, safety and wellbeing scorecards

Material Issues

•  Employee engagement

•  Meaningful career and 
development pathways

•  Diversity, inclusion 

and belonging

•  Health, safety and  
wellbeing

SHAREHOLDERS    |   Improve our operating performance  |  Optimise our 
existing portfolio  |  Grow and diversify our business  |  Always put customers first
Create value and maintain our social licence to operate

Our Priorities 

Our Plan

Material Issues

Business continuity

•  Strengthen and maintain good relationships with all 

stakeholders, including shareholders and debt providers

Improve operating  
performance

•  Grow gaming visitation and spend and develop  

complementary activities that drive gaming 

Optimise existing portfolio

•  Achieve operating efficiencies which protect and  

grow margins

•  Business continuity

•  Return on investment

•  Operational efficiency

•  Sustainable portfolio

• Regulatory risk

Grow and diversify  
our business

•  Develop digital businesses and leverage investment  

in technology 

•  Capital allocation balances short term returns and  

long term sustainability

•  Ownership of assets balances strategic control and return 

on capital

•  Monitor and evaluate regional merger and acquisition 

opportunities in our industry

Sustainability

77

Be responsible 
hosts

Ensure safe and enjoyable  
experiences for our customers,  
employees and communities.

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Our Customers

At our core, SkyCity is a provider of casino 
entertainment. The promotion of responsible 
gaming and safe consumption of alcohol are 
therefore topics at the heart of our business. 

We take our responsibilities to minimise risk and 
harm from problem gambling very seriously.

Priority Issues

FY21 Performance Highlights

• 

• 

• 

 Leading host responsibility

 Customer experience and 
engagement

 Community awareness of harm 
minimisation practices

• 

• 

Key Stakeholders

•  Customers (existing and potential)

•  Department of Internal Affairs 

•  Gambling Commission 

• 

 Office of Liquor and Gambling 
Commissioner 

•  Consumer and Business Services 

• 

• 

 Government Ministers, agencies 
and officials, including the Ministry 
of Health 

 Treatment service providers 
and public health providers, 
including Asian Family Services, 
Problem Gambling Foundation, 
Salvation Army, Raukura Hauora 
o Tainui and Hāpai Te Hauora in 
New Zealand and Relationships 
Australia, Overseas Chinese 
Association, PEACE Multicultural 
Services and OARS SA in South 
Australia

•  Australasian Gaming Council 

•  Police 

•  Local councils 

  Successfully trialled and implemented ‘Phase 2’ of facial 
recognition technology at the SkyCity Auckland and SkyCity 
Hamilton casinos to enable SkyCity to better identify customers 
who remain within the casino for extended periods of time

 Restructured our host responsibility function and resourcing 
in New Zealand to enhance the quality and effectiveness of 
our host responsibility practices, including an increase in host 
responsibility staffing numbers at the SkyCity Auckland, SkyCity 
Hamilton and SkyCity Queenstown casinos

• 

 Redesigned and launched a new staff host responsibility 
training programme in New Zealand, including online modules

FY21 Key Challenges

• 

• 

• 

 Maintaining best practice host responsibility has been more 
challenging in a COVID-19 operating environment 

 Alignment of host responsibility and harm minimisation 
practice and culture across the SkyCity casinos remains 
challenging due to differences from site to site 

 With changing behaviours and multiple delivery channels, it is 
important for SkyCity to regularly review the most effective way 
to educate and inform customers about our host responsibility 
practices

FY22 Focus Areas 

• 

• 

• 

 Continue to embed a culture of customer care within SkyCity 

 Maximise the use of existing host responsibility technologies 
across all SkyCity properties and investigate new technologies 
entering the market

 Review internal host responsibility processes to ensure SkyCity 
is providing the highest standard of customer care across all 
areas of the business

79

Board Governance & Oversight
SkyCity Board and Sustainability 
Committee governance and 
oversight of performance of harm 
minimisation framework

Senior Management 
Governance & Oversight  
A Host Responsibility 
Governance Group meets 
monthly to discuss host 
responsibility matters 

Host Responsibility  
Programmes
Site-specific programmes 
outlining SkyCity’s host 
responsibility obligations 
(approved by the regulator)

Reports to the  
Regulator 
Annual reporting to 
the regulator on the 
effectiveness of  
SkyCity’s Host 
Responsibility 
Programmes 

Communications  
& Brand
An internal brand 
communications 
campaign to  
promote awareness of  
host responsibility

Facial Recognition 
Technology 
Use of facial recognition 
and alert technology to 
detect excluded patrons

Host Responsibility  
Roles & Duties
Roles and activities  
focused on customer  
care and host  
responsibility  
monitoring

Software and Algorithms 
to Monitor Gaming 
Machine Play
Blended software for  
analysis and insight  
into player behaviour  
and spend/visitation 
traits, including real time 
monitoring of continuous 
use of gaming machines  

Independent Assurance
•  An independent audit is carried 
out every two years at each 
land-based casino to monitor 
compliance with its  
Host Responsibility Programme
•  Internal independent assurance 
programme (internal audit and  
continuous improvement)
•  Mystery shopping programme

SkyCity  
Group Harm  
Minimisation  
Framework

Learning &  
Development  
Framework 
A suite of host 
responsibility modules 
for staff, including online 
courses, in-person courses, 
and annual refresher 
courses

iTrak Monitoring  
& Reporting
A record management  
tool for host  
responsibility incidents  
and assessments,  
including reports for 
ongoing oversight

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Leading and Best Practice  
Host Responsibility 

When done responsibly, gambling can be a fun 
and enjoyable entertainment activity. However, it 
can also have harmful effects on some individuals, 
their families and their communities. Our 
challenge is therefore to ensure that our business 
provides entertaining and profitable, yet safe and 
responsible, experiences and environments. 

This section largely focuses on SkyCity’s approach 
to host responsibility across its land-based 
casinos. Due to limitations in the New Zealand 
Gambling Act 2003, SkyCity launched its online 
gaming site, SkyCity Online Casino, offshore in 
August 2019 via its Maltese subsidiary, SkyCity 
Malta Limited, in partnership with international 
iGaming company Gaming Innovation Group 
Inc (GiG). GiG provides a full-suite online casino 
solution, which includes a technical platform, 
gaming content, managed services, front-end 
development and best-in-class host responsibility 
procedures. SkyCity Malta Limited has tailored the 
host responsibility tools available from its offshore 
platform to align wherever possible with SkyCity’s 
land-based practices and, in some cases, has 
developed new processes specifically applicable 
to the New Zealand market such as the casino age 
restriction and contact information for support 
services. Further details of SkyCity Online Casino’s 
host responsibility practices are available at www.
skycityentertainmentgroup.com/our-commitment/
responsible-gambling for all customers and staff.

Commitment to Host Responsibility

At SkyCity, we place great importance on host 
responsibility throughout every part of the 
organisation. 

The Sustainability Committee is a dedicated 
Board committee that assists the SkyCity Board 
to contribute to SkyCity’s vision and strategic plan 
by ensuring that the company’s sustainability 
strategy is best practice and supports the highest 
level of sustainability objectives, with priority 
given to minimising the impacts associated with 

problem gambling as an area of primary focus. 
The Sustainability Committee is responsible for 
overseeing and monitoring the company’s host 
responsibility and responsible gambling programme 
and initiatives and monitoring licensing and 
regulatory compliance in respect of such matters. At 
each scheduled Sustainability Committee meeting, 
progress against host responsibility and responsible 
gambling measures and targets is reported and 
discussed as a standing agenda item.

Within the business, a management-led Host 
Responsibility Governance Group meets monthly 
to discuss and review host responsibility matters 
that have arisen or may arise in the future across 
the SkyCity Group. The principle objectives of the 
Governance Group are to:

• 

• 

• 

• 

 provide collective guidance to SkyCity 
management on host responsibility matters of 
interest; 

 enable senior management to discuss any 
relevant topics and to receive advice, support and 
ongoing learnings in a confidential environment; 

 expose senior management personnel to host 
responsibility topics that may have bearing 
or impact on SkyCity’s regulatory environs, 
customers, their site/jurisdiction of operation or 
its employees; and 

 develop initiatives that will collectively benefit 
SkyCity customers and shareholders by way 
of discussion, provision or endorsement of 
responsible gambling and/or harm prevention 
components. 

A robust Host Responsibility Programme is in place 
at each of our physical sites, and within SkyCity 
Online Casino, to prevent and minimise harm from 
problem gambling. 

All SkyCity Board members and staff receive training 
in problem gambling awareness. A dedicated 
team of experienced host responsibility specialists 
are employed at each of SkyCity’s land-based 
casinos and, through our partnership with GiG, an 
experienced harm minimisation team is in place for 
SkyCity Online Casino. 

Our Customers

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An outline of SkyCity’s commitment to host 
responsibility and detailed individual site-related 
information, including the Host Responsibility 
Programme for each site and SkyCity Online Casino, 
is available at www.skycityentertainmentgroup.com/
our-commitment/responsible-gambling.

Maintaining Leading and Best Practice  
Host Responsibility  

We are immensely proud of the culture of care we 
have developed within our casinos and continue to 
focus on ways to ensure that this culture of care is 
maintained and that we have the highest standard 
of host responsibility best practice.

Over the past financial year, we implemented 
additional host responsibility technology measures 
to improve our ability to detect continuous 
presence and play within our casinos, including:

• 

• 

 the implementation of ‘Phase 2’ of facial 
recognition technology at the SkyCity Hamilton 
casino in November 2020, and at the SkyCity 
Auckland casino in March 2021, to enable SkyCity 
to better identify customers who remain within 
the casino for extended periods - see further 
details below; and

 the introduction of ‘Live View’ system technology 
at the SkyCity Queenstown casino to assist 
in identifying uncarded continuous play on 
electronic gaming machines. This technology 
was earlier introduced at the larger SkyCity 
Auckland and SkyCity Hamilton casinos during 
the financial year ended 30 June 2020.

Over the past financial year, we also:

• 

 restructured our host responsibility function 
and resourcing in New Zealand to enhance 
the quality and effectiveness of our host 
responsibility practices, including an increase 
in host responsibility staffing numbers at the 
SkyCity Auckland, SkyCity Hamilton and SkyCity 
Queenstown casinos; and

• 

 redesigned and launched a new staff 
host responsibility training programme in 
New Zealand, including new online modules.

In a dynamic casino environment, maintaining 
effectiveness, relevancy and consistency in harm 
minimisation best practice is an ongoing challenge. 
In response to that challenge, SkyCity continues to 

explore available technology solutions, seek expert 
advice, consult stakeholder groups and source a 
range of research material.

Independent Assurance  

An independent audit is carried out every two years 
at each land-based casino to monitor compliance 
with SkyCity’s relevant Host Responsibility 
Programme. 

SkyCity also has an internal independent assurance 
programme in place to monitor and improve 
compliance with SkyCity’s land-based harm 
minimisation framework and undertakes internal 
mystery shopping training exercises across its 
land-based casinos to test the robustness of its host 
responsibility practices. 

Each SkyCity Host Responsibility Programme is also 
subject to audit by the relevant gambling regulator. 

Embracing Technology

Facial Recognition

After trialling different available technology 
solutions from late 2018, SkyCity successfully 
implemented a full facial recognition technology 
solution across all its land-based casinos in 
November 2019 using cameras positioned at all 
entry points to the gambling areas. This technology 
assists SkyCity to recognise customers who have 
been excluded from re-entering its casinos by 
notifying SkyCity personnel when an individual 
matching an image from SkyCity’s database of 
excluded patrons re-enters a SkyCity gambling 
area. Prior to the introduction of facial recognition 
technology in November 2019, staff recall was 
the primary mechanism for identifying excluded 
persons returning to the casino in breach of their 
exclusion orders. 

The new technology is proving to be useful in 
assisting SkyCity to identify excluded customers 
from re-entering SkyCity’s casinos, with a marked 
increase in the number of excluded persons 
identified returning to a SkyCity casino in breach 
of their exclusion orders during the financial years 
ended 30 June 2020 and June 2021 in comparison 
to preceding periods.

In the second half of 2020, we commenced a trial 
of ‘Phase 2’ of facial recognition technology at the 
SkyCity Hamilton casino in conjunction with 26 

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additional cameras installed within the casino to 
assist SkyCity in identifying customers who remain 
within the casino for extended periods. The trial 
proved successful and the initiative was rolled 
out at the SkyCity Hamilton casino in November 
2020 and at the larger SkyCity Auckland casino (in 
conjunction with 107 additional cameras installed 
within the casino) in March 2021. This initiative is 
intended to be rolled out at the SkyCity Adelaide 
casino by the end of the financial year ending 30 
June 2022.

The introduction of facial recognition technology 
and other technological solutions significantly 
bolsters and assists SkyCity’s ongoing efforts to 
detect and prevent excluded customers from 
re-entering its casinos and to detect continuous 
presence and play – however, despite our best 
efforts and host responsibility measures and 
initiatives, there is no guarantee that facial 
recognition technology will be effective in each and 
every case and some individuals may nonetheless 
find ways to elude staff.

Predicative Algorithm

Since 2014, SkyCity has operated a predictive 
algorithm risk model created by Focal Research at 
SkyCity’s largest and busiest casino in Auckland, 
which analyses loyalty data as a tool to identify 
players who may be at risk from gambling harm. 
The algorithm was upgraded in May 2019 and 
again in June 2020 with the addition of Focal 
Research’s ‘ALeRT BETTOR Protection System’ 
software to enhance and improve SkyCity’s ability 
to identify potential at-risk gamblers. The ALeRT 
BETTOR Protection System software uses routinely 
stored customer data to create complex models 
for identifying and managing high-risk play (the 
algorithm) that otherwise may not be outwardly 
visible to operators or customers. 

In June 2020, the algorithm (including the ALeRT 
BETTOR Protection System software) was rolled out 
and implemented at the SkyCity Hamilton casino. 

Number of Excluded Persons Identified Returning to a SkyCity Property in Breach of an Exclusion Order

1,500

1,400

1,300

1,200

1,100

1,000

900

800

700

600

500

400

300

200

100

0

1,410

940

774

703

51 33 39

81

57

33

182

109

56

226

148

59

FY18

FY19

FY20

FY21

Auckland

Hamilton

Queenstown

Adelaide

The reduction in the number of exclusion-related breaches from FY20 to FY21 is likely due to changes  

in excluded patron behaviour following the introduction of facial recognition technology in 2020.

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Consistency of Responsible 
Gaming Culture and Practice

Customer Experience  
and Engagement

The alignment of excellent host responsibility and 
harm minimisation practice and culture across 
the SkyCity Group remains challenging due to 
differences from site to site, such as size, scale 
and staffing structure. There are also market and 
customer differences that impact our approach to 
staff training and programme design, in addition 
to unique cultural distinctions to consider. 
Furthermore, our sites across New Zealand and 
in South Australia have different regulatory 
environments in which they operate in.

These differences mean that while SkyCity’s Host 
Responsibility Programmes have similarities, they 
are often carried out quite differently. However, 
problem gambling is an addiction and the 
possibility of harm from this type of behaviour 
manifests itself in the same way regardless 
of jurisdiction or location. That is why SkyCity 
endeavours to lead in this area and employ best 
practice prevention methods across the business. 

A key strategic focus across the SkyCity Group 
for minimising gambling harm is prevention. 
Robust prevention initiatives can be developed 
and implemented across the Group with few or 
no regulatory or local procedural constraints. By 
adopting a prevention approach, we can increase 
our ability to identify and respond early to new 
or emerging concerns that may lead to problem 
gambling related issues for our customers.

We are committed to carrying out regular reviews 
of each of our Host Responsibility Programmes to 
ensure alignment of our practices across our sites.

SkyCity promotes a range of tools in order to 
facilitate responsible gambling – however, exclusion 
is an equally important host responsibility offering 
for those who may be vulnerable to problem 
gambling.

Our casinos offer extensive information to 
customers about exclusion options and referral 
details for problem gambling support services, 
including gambling helplines and face-to-face 
counselling organisations.

In New Zealand, customers can choose to exclude 
themselves from all SkyCity casinos in New 
Zealand for a period of up to two years. In some 
cases, SkyCity itself makes the decision to exclude 
a customer as a means to prevent risk of harm 
occurring, or as a means to stop further harm 
through a customer’s gambling at SkyCity’s casinos.

In Adelaide, all exclusions are referred to 
Consumer Business Services (the South Australian 
Government’s regulator) who has overall 
management of exclusions.

With the size of our customer base and premises, 
it can be a challenge to identify individuals 
immediately and, despite our best efforts and 
measures, some individuals may nonetheless find 
ways to elude staff and re-enter a SkyCity casino.

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Community Knowledge

Given that a material issue to our internal and 
external stakeholders is responsible gambling, 
we aim to foster good relationships with problem 
gambling stakeholders.

As part of this approach, we provide tours of our 
facilities and literature to treatment providers 
to assist them in understanding our gaming 
environments and Host Responsibility Programmes. 
We also partner with local experts and support 
agencies to ensure we have up-to-date resources in 
place for harm minimisation and prevention.

The objective is to improve information sharing 
and collaboration between stakeholders in order 
to advance SkyCity’s harm minimisation approach. 
This collaborative approach ensures that knowledge 
about problem gambling is shared between SkyCity 
and the relevant stakeholders, who work together 
to minimise harm.

During the past financial year, we continued to 
engage with community stakeholders, both at their 
request and through more formal bi-monthly Host 
Responsibility Community Liaison Group meetings 
in Auckland attended by treatment service 
providers, public health providers and Government 
agencies. 

In December 2020, SkyCity participated in 
Gambling Harm Awareness Week in New Zealand, 
partnering with treatment service providers 
and stakeholders to promote support and harm 
minimisation initiatives with customers within our 
SkyCity Auckland and SkyCity Hamilton casinos. 

We also invite treatment service providers to attend 
our internal host responsibility training programmes 
wherever possible.

Exclusions at SkyCity Properties

The following graph summarises the number of exclusions issued by each of the SkyCity properties 
over the 2017–2021 financial years:

900

800

700

600

500

400

300

200

100

0

806

696

766

620

678

131

138

59

29

66

25

61

44

169

189

112

61

217

124

58

FY17

FY18

FY19

FY20

FY21

Auckland

Hamilton

Queenstown

Adelaide

Our Customers

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“ Host responsibility shows that SkyCity cares about 
its customers. Facial recognition is an additional 
tool that helps us to recognise customers who may 
need a helping hand. 

I get to meet new people, but also check in and 
ensure that they are enjoying their time with us 
in a really safe way. I get to know more about our 
customers, many of whom visit us from out of 
Auckland. If there are any issues, I can assist them 
straight away”.

   Pam Lanumata  
   Table Games

Pam has been with SkyCity for 22 years and is a key member of our Table Games team at 
SkyCity Auckland. She joined SkyCity as a young mother and, during her career with us, has progressed 
from being a table games dealer to a ‘dual rate’ dealer where she can step up into a Supervisor role 
during a shift depending on customer demand and business needs. 

Pam is a natural leader and has an innate passion for SkyCity’s customers. She has completed training on 
facial recognition technology, a key part of SkyCity’s host responsibility framework. 

Pam has made lifelong friends at SkyCity and, prior to the COVID-19 pandemic, often travelled to 
SkyCity Queenstown to serve as a dealer for our International Business customers. Working at SkyCity has 
enabled her to raise her family and has provided many opportunities to learn and develop new skills. 

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Inspire our 
people 

A great place to work where  
our people are empowered  
to grow and achieve.

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Our People

As a major employer with over 4,200 staff, we know 
that taking care of our people is the key to creating a 
great place to work.

We are committed to providing our employees with 
sustainable career paths at SkyCity and want our 
staff to grow their careers with us.

Priority Issues

• 

• 

 Employee engagement

 Meaningful career and 
development pathways

•  Diversity, inclusion and belonging

•  Health, safety and wellbeing 

Key Stakeholders

• 

 Employees (existing, former and 
potential)

•  Union representatives 

• 

 Ministry of Business, Innovation 
and Employment 

• 

 Ministry of Social Development 

•  Ministry of Health 

• 

• 

 Department of Education, Skills 
and Employment 

 Accident Compensation 
Corporation 

•  WorkSafe NZ

•  SafeWork SA

•  ReturnToWorkSA

• 

Immigration New Zealand

•  Women’s Refuge 

• 

 Women in Gaming and  
Hospitality Australasia

•  Gender Tick 

•  Rainbow Tick 

•  Southern Cross Healthcare

FY21 Performance Highlights

• 

• 

• 

• 

  Awarded the Diversity and Inclusion Leadership Award at the 
2020 Deloitte Top 200 Awards and the Diversity and Inclusion 
Award at the 2021 NZ HR Awards for Project Nikau, SkyCity’s 
pathway to employment programme for vulnerable young 
people targeting Māori and Pasifika

 Made a commitment to contribute to eliminating period poverty 
by providing free sanitary products to all employees – with the 
initial pilot phase rolled out in New Zealand in May 2021

 Achieved Gender Tick and Rainbow Tick reaccreditation

 80% of our employees participated in our Speak Up employee 
engagement survey – with an engagement score of 85% 
favourable achieved

FY21 Key Challenges

• 

• 

• 

• 

 No face-to-face leadership development programmes were 
delivered due to the disruption from COVID-19. Instead, 
personalised talent development conversations and bespoke 
interventions were deployed where appropriate

 Project Nikau was put on hold during the first half of the year 
due to the limited opportunity to hire new staff following the 
COVID-19 related impacts on the New Zealand business 

 SkyCity’s Australian and New Zealand operations have faced 
very constrained candidate markets due to the border closures, 
making it challenging to fill vacant roles

 Providing increased support for employee mental health 
and wellbeing as employees cope with the challenges and 
uncertainty that has been a feature of the past year with the 
impact of COVID-19

FY22 Focus Areas 

• 

• 

• 

 Strengthening SkyCity’s commitment to Iwi relationships and 
improving our understanding of Te Ao Māori, Te Reo Māori and 
tikanga in New Zealand whilst contributing to employment 
opportunities for indigenous peoples in Australia

 Providing support to employees to strengthen mental health 
and wellbeing

 Using the insights gained from our Speak Up employee 
engagement survey to further enhance employee engagement

89

At SkyCity, we aim to create an environment where 
our people are at the centre and ensure that our 
staff can work safely, are motivated to work hard, 
progress in their careers, and have the tools and 
knowledge they need to look after both themselves 
and our customers.

Employee Engagement 
and Developing Meaningful 
Career Pathways

With a large and diverse workforce, SkyCity is 
recognised for taking a lead in staff development 
and care. Our vision is to be a centre of expertise 
that delivers high value learning and development 
solutions for staff which contribute to the 
achievement of our business priorities.

We have an advanced set of priorities and 
programmes in place across our sites to achieve 
our goal of being a great place to work where our 
people are empowered to grow and to achieve. 
To ensure that these programmes remain effective 
and relevant, we regularly review the effectiveness 
of the programmes, in terms of both interest 
and sustained impact, and make refinements as 
required. New programmes are also trialled and 
introduced where appropriate. We regularly seek 
advice from staff on how to remove barriers to 
participation (such as release time) and introduce 
better incentives for participation.

Speak Up Employee Engagement Survey

Our Speak Up survey is a biennial Group-wide 
employee engagement survey – the purpose of 
which is to understand employee engagement 
and to prioritise Group-wide initiatives to maintain 
and improve employee engagement. Employee 
engagement is defined as the levels of enthusiasm 
and connection employees have with SkyCity – it is 
a measure of how motivated people are to put in 
discretionary effort for SkyCity and a sign of how 
committed they are to stay. 

Our most recent Speak Up survey was completed 
in April 2021, with 80% of employees responding to 
the survey (up seven points on 2019). Pleasingly, we 
achieved an engagement score of 85% favourable 

(up one point on 2019) – meaning that, on average, 
85% of SkyCity employees answered that they 
either “agreed” or “strongly agreed” with nine 
engagement specific questions.

To maintain and improve employee engagement, 
the survey results support continued investment 
in diversity, inclusion and belonging, our role in 
the communities we operate in, living our values, 
and health and safety. The results also suggest 
opportunity for improvement in ensuring people 
feel recognised for a good job, change management 
at a team level, scheduling and staffing, and 
providing feedback to improve performance.

Tahuna Te Ahi – Ignite the Fire

Recognising the special standing of Māori as 
tangata whenua and the indigenous people of 
Aotearoa, SkyCity launched Tahuna Te Ahi, a 
tailored programme developed by New Zealand 
company Indigenous Growth Limited, for our 
New Zealand-based employees in 2018. The 
programme provides accelerated leadership 
development specifically for Māori employees in 
addition to implementing initiatives which elevate 
the standing of Māori at SkyCity more broadly. 
The programme connects people to indigenous 
values and culture while at the same time giving 
them the tools to incorporate their culture into a 
business environment.

SkyCity was awarded the 2018 Deloitte Top 200 
Diversity and Inclusion Leadership Award for the 
programme in November 2018 and was named 
as a Platinum winner in the ‘Best Learning & 
Development Project – Leadership Capability’ 
category at the 2019 LearnX Asia Pacific Awards for 
the programme in June 2019.

15 employees commenced the Tahuna Te Ahi 
programme during the last financial year.

Health, Safety and Wellbeing

At SkyCity, our people are paramount to the success 
of our business. Ensuring we take care of our people 
at work allows them to provide our guests with a safe 
and enjoyable experience. Our character and culture 
goal is to provide a great and safe place to work.

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• 

• 

 Effective risk management – we will focus on 
our critical risks, ensuring we have sufficient risk 
mitigation strategies in place to prevent fatal or 
serious harm;

 Sustainable systems and processes – we will 
create a contemporary and resilient approach 
to the management and improvement of health 
and safety; and

 Health and wellbeing – we will adopt a 
risk-based approach to health and wellbeing, 
including programmes to reduce physical and 
psychosocial risks to our workers.

Health and Safety

Over the last financial year, our primary objective 
has been to keep our people and guests safe from 
COVID-19 and support Government initiatives to 
minimise the risk of COVID-19 in our communities. 
We have implemented extensive processes to 
plan, manage and review our COVID-19 health 
management response. 

We also continued to implement initiatives to 
achieve the strategic goals outlined in our FY19–21 
Group Health and Safety Strategy (adopted in 2018), 
which has allowed us to develop strong foundations 
for sustainable safety change. Our Group Health 
and Safety Strategy for FY19–21 centres around the 
mission “Prevent Harm and Build Wellness” and the 
following four goals:

• 

 Industry leading safety culture – we will create a 
positive safety culture for our workers and guests 
with a strong emphasis on genuine and visible 
leadership and active engagement of  
our workers;

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FY21 Health and Safety Scorecard 

Indicator

Target

FY21 Performance

Safety Success  
Indicator 1

Zero fatalities or life altering injuries

  Achieved – no fatalities or life 
altering injuries

FY18-21

OUR PROGRESS  

OUR PROGRESS  
OUR PROGRESS  
OUR PROGRESS  
OUR PROGRESS  

OUR PROGRESS  
OUR PROGRESS  

Safety Success  
Indicator 2
FY18-21
Safety Success  
Indicator 3
FY18-21
OUR LAST THREE YEARS - STRATEGY IN REVIEW
The final TRIFR and hazard reporting results were significantly impacted by the COVID-19 disruptions and 
closures, which significantly reduced the total number of hours worked.  

OUR PROGRESS  
OUR PROGRESS  

OUR PROGRESS  
OUR PROGRESS  

Increase hazard reports by 10% from 
FY18-21
the FY20 baseline
FY18-21
FY18-21
FY18-21
FY18-21
OUR LAST THREE YEARS - STRATEGY IN REVIEW
OUR LAST THREE YEARS - STRATEGY IN REVIEW
OUR LAST THREE YEARS - STRATEGY IN REVIEW

Reduce Total Recordable Incident 
Frequency Rate (TRIFR) by 10% from 
FY18-21
FY18-21
the FY20 baseline

Not achieved – increased by 23.36%

Not achieved – increased by 3.22%

FY18-21

OUR LAST THREE YEARS - STRATEGY IN REVIEW

OUR LAST THREE YEARS - STRATEGY IN REVIEW
OUR LAST THREE YEARS - STRATEGY IN REVIEW
OUR LAST THREE YEARS - STRATEGY IN REVIEW

INDUSTRY LEADING
SAFETY CULTURE

INDUSTRY LEADING
SAFETY CULTURE

INDUSTRY LEADING
INDUSTRY LEADING
INDUSTRY LEADING
SAFETY CULTURE
SAFETY CULTURE
SAFETY CULTURE
Active and Visible
Safety Leadership 

OUR LAST THREE YEARS - STRATEGY IN REVIEW

OUR LAST THREE YEARS - STRATEGY IN REVIEW
GOAL 1 
GOAL 4 
Industry Leading  
Health and  
Safety Culture
Wellbeing
HEALTH &
INDUSTRY LEADING
WELLBEING
SAFETY CULTURE
Key Achievements  
Key Achievements  
(FY19-21)
(FY19-21)
HEALTH &
INDUSTRY LEADING
WELLBEING
SAFETY CULTURE
Active and Visible
Safety Leadership 

OUR LAST THREE YEARS - STRATEGY IN REVIEW
GOAL 3 
GOAL 2 
Sustainable Systems 
Effective Risk 
and Processes
Management
SUSTAINABLE SYSTEMS
SUSTAINABLE SYSTEMS
EFFECTIVE
EFFECTIVE
AND PROCESSES
AND PROCESSES
RISK MANAGEMENT
RISK MANAGEMENT
Key Achievements  
Key Achievements  
(FY19-21)
(FY19-21)
EFFECTIVE
SUSTAINABLE SYSTEMS
SUSTAINABLE SYSTEMS
EFFECTIVE
EFFECTIVE
EFFECTIVE
RISK MANAGEMENT
AND PROCESSES
RISK MANAGEMENT
AND PROCESSES
RISK MANAGEMENT
RISK MANAGEMENT
Effective Risk
Effective Risk
Management
Management

EFFECTIVE
RISK MANAGEMENT

HEALTH &
WELLBEING

HEALTH &
WELLBEING

Occupational Health
Prevention of Illness

Occupational Health
Prevention of Illness

Compliant Health
and Safety
Management System

Compliant Health
and Safety
Management System

Key achievements

All leaders have mandatory Health and 
Safety targets. Targets are cascaded 
based on responsibility

Interactive dashboards are available to 
leaders providing a snapshot of Health 
and Safety performance

Key achievements

Key achievements
Active and Visible
Safety Leadership 

All leaders have mandatory Health and 
Safety targets. Targets are cascaded 
Key achievements
Key achievements
based on responsibility
Key achievements

Establishment of divisional risk registers, 
owned and managed by the business 
Key achievements
owner

Key achievements
Key achievements
Key achievements
Effective Risk
Active and Visible
Key achievements
Key achievements
Key achievements
Compliant Health
Compliant Health
Occupational Health
 Extensive surveys of our 
• 
 Safety management 
• 
Effective Risk
Effective Risk
Active and Visible
Active and Visible
 Establishment of 
• 
 All leaders have 
• 
Effective Risk
Active and Visible
Effective Risk
Management
Safety Leadership 
and Safety
and Safety
Prevention of Illness
Management
Management
Safety Leadership 
Safety Leadership 
Management
Safety Leadership 
Management
Management System
Management System
noise risks to prevent 
systems audited against 
mandatory health and 
divisional risk registers – 
Safety management systems audited 
Safety management systems audited 
Extensive surveys of our noise risks to 
Establishment of divisional risk registers, 
All leaders have mandatory Health and 
hearing loss related 
ACC and Australian 
against ACC & Australia standards 
owned and managed by 
safety targets. Targets 
against ACC & Australia standards 
prevent hearing loss related injuries
owned and managed by the business 
Safety targets. Targets are cascaded 
Key achievements
Key achievements
Key achievements
Key achievements
Key achievements
Key achievements
achieving 3 successful audit results
achieving 3 successful audit results
based on responsibility
owner
injuries
standards – achieving 3 
Key achievements
the business owner
are cascaded based on 
Improvements to the management of 
successful audit results
responsibility
Establishment of divisional risk registers, 
All leaders have mandatory Health and 
 Improvements to the 
• 
• 
 Significant investment 
Extensive surveys of our noise risks to 
Safety management systems audited 
Establishment of divisional risk registers, 
Safety management systems audited 
Establishment of divisional risk registers, 
All leaders have mandatory Health and 
All leaders have mandatory Health and 
Design and deployment of new Health 
processes involving biological risks 
Design and deployment of new Health 
Significant investment in higher level risk 
Significant investment in higher level risk 
Interactive dashboards are available to 
Interactive dashboards are available to 
Establishment of divisional risk registers, 
All leaders have mandatory Health and 
Establishment of divisional risk registers, 
owned and managed by the business 
Safety targets. Targets are cascaded 
management of processes 
 Design and deployment 
• 
prevent hearing loss related injuries
against ACC & Australia standards 
owned and managed by the business 
against ACC & Australia standards 
owned and managed by the business 
Safety targets. Targets are cascaded 
Safety targets. Targets are cascaded 
and Safety Management software 
in higher level risk 
 Interactive dashboards 
• 
(cooling towers, swimming pools, air 
and Safety Management software 
controls of our critical risks aimed at 
controls of our critical risks aimed at 
leaders providing a snapshot of Health 
leaders providing a snapshot of Health 
owned and managed by the business 
Safety targets. Targets are cascaded 
owned and managed by the business 
owner
based on responsibility
achieving 3 successful audit results
owner
achieving 3 successful audit results
owner
based on responsibility
based on responsibility
creating single point for Health and 
quality)
creating single point for Health and 
removing dependencies on low level 
removing dependencies on low level 
and Safety performance
and Safety performance
of new Health and Safety 
involving biological 
owner
based on responsibility
owner
are available to leaders 
controls of our critical 
Improvements to the management of 
safety activities and performance
safety activities and performance
controls
controls
Management software 
risks (cooling towers, 
providing a snapshot 
risks aimed at removing 
Significant investment in higher level risk 
Interactive dashboards are available to 
processes involving biological risks 
Design and deployment of new Health 
Significant investment in higher level risk 
Design and deployment of new Health 
Significant investment in higher level risk 
Interactive dashboards are available to 
Interactive dashboards are available to 
Visual ergonomic risk assessments to 
Health and Safety communications plans 
Health and Safety communications plans 
Significant investment in higher level risk 
Interactive dashboards are available to 
Significant investment in higher level risk 
controls of our critical risks aimed at 
leaders providing a snapshot of Health 
creating single point for 
swimming pools and air 
of health and safety 
dependencies on low 
(cooling towers, swimming pools, air 
and Safety Management software 
controls of our critical risks aimed at 
and Safety Management software 
controls of our critical risks aimed at 
leaders providing a snapshot of Health 
leaders providing a snapshot of Health 
Significant increases in reported 
reduce risk of fatigue in CCTV control 
Significant increases in reported 
Introduction of safety assurance 
Introduction of safety assurance 
developed and regularly reviewed
developed and regularly reviewed
controls of our critical risks aimed at 
leaders providing a snapshot of Health 
controls of our critical risks aimed at 
removing dependencies on low level 
and Safety performance
health and safety activities 
quality)
performance
level controls
quality)
creating single point for Health and 
removing dependencies on low level 
creating single point for Health and 
removing dependencies on low level 
and Safety performance
and Safety performance
incidents through driving changes to 
rooms
incidents through driving changes to 
programme over all Construction and 
programme over all Construction and 
removing dependencies on low level 
and Safety performance
removing dependencies on low level 
controls
safety activities and performance
controls
safety activities and performance
controls
reporting behaviours 
and performance
reporting behaviours 
development activities
development activities
controls
controls
 Visual ergonomic risk 
• 
 Introduction of safety 
• 
Visual ergonomic risk assessments to 
Introduction of safety assurance 
assessments to reduce risk 
 Significant increases 
assurance programme 
reduce risk of fatigue in CCTV control 
Significant increases in reported 
Introduction of safety assurance 
Significant increases in reported 
Introduction of safety assurance 
Introduction of safety assurance 
programme over all Construction and 
in reported incidents 
of fatigue in CCTV control 
over all construction and 
rooms
incidents through driving changes to 
programme over all Construction and 
incidents through driving changes to 
programme over all Construction and 
programme over all Construction and 
development activities
through driving changes 
rooms
reporting behaviours 
development activities
reporting behaviours 
development activities
development activities
development activities
Reduce Low Consequence 
Reduce Low Consequence 
Learning and
Learning and
to reporting behaviours 
High Frequency
High Frequency
Improvement
Improvement
(LCHF) Events
(LCHF) Events

 Health and safety 
Health and Safety communications plans 
communications plans 
developed and regularly reviewed
developed and regularly 
reviewed

Introduction of safety assurance 
programme over all Construction and 
development activities

Health and Safety communications plans 
Health and Safety communications plans 
Health and Safety communications plans 
developed and regularly reviewed
developed and regularly reviewed
developed and regularly reviewed

Wellness – Promotion
Of Healthier Bodies

Positive Safety
Culture

Positive Safety
Culture

• 

• 

Key achievements
Occupational Health
Prevention of Illness

Extensive surveys of our noise risks to 
prevent hearing loss related injuries

Key achievements

Improvements to the management of 
Extensive surveys of our noise risks to 
processes involving biological risks 
prevent hearing loss related injuries
(cooling towers, swimming pools, air 
quality)
Improvements to the management of 
processes involving biological risks 
Visual ergonomic risk assessments to 
(cooling towers, swimming pools, air 
reduce risk of fatigue in CCTV control 
quality)
rooms

Visual ergonomic risk assessments to 
reduce risk of fatigue in CCTV control 
rooms

Wellness – Promotion
Of Healthier Bodies

Health and Safety communications plans 
developed and regularly reviewed

Key achievements
Positive Safety
Positive Safety
Positive Safety
Positive Safety
Culture
Culture
Culture
Culture

Introduction of safety leadership walks for 
leaders and our Board of Directors

Key achievements
Positive Safety
Culture

Reduce Low Consequence 
Key achievements
Key achievements
Reduce Low Consequence 
Reduce Low Consequence 
Reduce Low Consequence 
High Frequency
Learning and
High Frequency
High Frequency
High Frequency
(LCHF) Events
Improvement
(LCHF) Events
Refined and simplified induction 
(LCHF) Events
(LCHF) Events
Deployment of a online chemical 
Introduction of safety leadership walks for 
training to focus on the basics
management system for all operations
leaders and our Board of Directors

Key achievements
Key achievements
Reduce Low Consequence 
Learning and
High Frequency
Improvement
(LCHF) Events
Refined and simplified induction 
Deployment of a online chemical 
training to focus on the basics
management system for all operations

Key achievements
Wellness – Promotion
Of Healthier Bodies

Key achievements
Wellness – Promotion
Of Healthier Bodies

Wellness initiatives and promotions to 
continue improving our peoples health

Wellness initiatives and promotions to 
continue improving our peoples health

Key achievements
Key achievements
Key achievements

Key achievements

Introduction of safety leadership walks for 
leaders and our Board of Directors

Established the annual Chairmans Health & 
Introduction of safety leadership walks for 
Introduction of safety leadership walks for 
Safety Award for Safety Excellence and 
Introduction of safety leadership walks for 
leaders and our Board of Directors
leaders and our Board of Directors
Innovation
leaders and our Board of Directors

Key achievements
Key achievements
 Introduction of safety 
• 
Established the annual Chairmans Health & 
leadership walks for 
Introduction of safety leadership walks for 
Safety Award for Safety Excellence and 
leaders and our Board of Directors
leaders and the Board
Innovation

• 

Established the annual Chairmans Health & 
Safety Award for Safety Excellence and 
Innovation

Established the annual Chairmans Health & 
 Established the annual 
Established the annual Chairmans Health & 
Established the annual Chairmans Health & 
Simplified safety learning activities to 
Simplified safety learning activities to 
Established the annual Chairmans Health & 
Safety Award for Safety Excellence and 
Chairman’s Health 
Safety Award for Safety Excellence and 
Safety Award for Safety Excellence and 
promote stronger culture
promote stronger culture
Safety Award for Safety Excellence and 
Innovation
Innovation
Innovation
and Safety Award for 
Innovation
Safety Excellence and 
Simplified safety learning activities to 
Innovation
promote stronger culture

Simplified safety learning activities to 
Simplified safety learning activities to 
Simplified safety learning activities to 
promote stronger culture
promote stronger culture
promote stronger culture

Simplified safety learning activities to 
promote stronger culture

• 

Key achievements
Key achievements
Key achievements
Key achievements
Key achievements
Key achievements
Key achievements
 Wellness initiatives and 
• 
 Refined and simplified 
• 
 Deployment of an online 
• 
Rolled out new training programmes 
Rolled out new training programmes 
Over 400 individual physical health 
A focus on flooring upgrades to slip and 
A focus on flooring upgrades to slip and 
Deployment of a online chemical 
promotions to continue 
induction training to 
management system for 
Refined and simplified induction 
Refined and simplified induction 
Wellness initiatives and promotions to 
Deployment of a online chemical 
Deployment of a online chemical 
with use of new technology. I.e. fire 
with use of new technology. I.e. fire 
checks as part of wellbeing programme
trip hazard areas 
trip hazard areas 
Deployment of a online chemical 
Deployment of a online chemical 
management system for all operations
training to focus on the basics
training to focus on the basics
continue improving our peoples health
management system for all operations
management system for all operations
simulators, VR learning
improving our peoples’ 
focus on the basics
all operations
simulators, VR learning
management system for all operations
management system for all operations
Over 2000 vaccinations delivered for as 
Roll out of sit/stand workstations to our
Roll out of sit/stand workstations to our
health
A focus on flooring upgrades to slip and 
 Rolled out new training 
 A focus on flooring 
Rolled out new training programmes 
Rolled out new training programmes 
Over 400 individual physical health 
A focus on flooring upgrades to slip and 
A focus on flooring upgrades to slip and 
Celebrated World Day for Safety at Work 
Celebrated World Day for Safety at Work 
part of Group wide vaccination 
administration divisions
administration divisions
A focus on flooring upgrades to slip and 
A focus on flooring upgrades to slip and 
trip hazard areas 
 Over 400 individual 
• 
programmes with the 
upgrades to slip and trip 
with use of new technology. I.e. fire 
with use of new technology. I.e. fire 
checks as part of wellbeing programme
trip hazard areas 
trip hazard areas 
with onsite information days
with onsite information days
programme
trip hazard areas 
trip hazard areas 
simulators, VR learning
simulators, VR learning
physical health checks 
use of new technology 
hazard areas
Introduction of fit for work programme
Introduction of fit for work programme
Roll out of sit/stand workstations to our
Over 2000 vaccinations delivered for as 
Roll out of sit/stand workstations to our
Roll out of sit/stand workstations to our
in our Australian property
in our Australian property
as part of our wellbeing 
(including fire simulators 
Roll out of sit/stand workstations to our
administration divisions
 Rollout of sit/stand 
Celebrated World Day for Safety at Work 
Celebrated World Day for Safety at Work 
part of Group wide vaccination 
administration divisions
administration divisions
administration divisions
programme
and VR learning)
workstations to our 
with onsite information days
with onsite information days
programme
Introduction of fit for work programme
 Over 2,000 vaccinations 
• 
 Celebrated World Day 
administrative divisions
Introduction of fit for work programme
Introduction of fit for work programme
Introduction of fit for work programme
in our Australian property
in our Australian property
in our Australian property
delivered as part of the 
for Safety at Work with 
in our Australian property
 Introduction of a fit for 
Group-wide vaccination 
onsite information days
work programme at our 
programme
Adelaide property

• 
Introduction of fit for work programme
in our Australian property

Roll out of sit/stand workstations to our
administration divisions

• 

• 

• 

Key achievements

Over 400 individual physical health 
Wellness initiatives and promotions to 
checks as part of wellbeing programme
continue improving our peoples health
Over 2000 vaccinations delivered for as 
Over 400 individual physical health 
part of Group wide vaccination 
checks as part of wellbeing programme
programme

Over 2000 vaccinations delivered for as 
part of Group wide vaccination 
programme

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Employee Wellbeing

Staff Support Programmes

SkyCity has programmes in place to promote 
healthy behaviours and personal responsibility for 
mental and physical health. The programmes aim to 
promote healthy lifestyles, increase physical activity, 
reduce absenteeism and improve productivity.

In response to the COVID-19 pandemic, SkyCity has 
established a specialist Health and Hygiene team 
to provide staff with up-to-date information on the 
global pandemic, support in dealing with anxiety 
and stress relating to the pandemic, and training 
and awareness on health management relating 
to the pandemic. Following periods of lockdown, 
we also focused on physical and mental health 
work conditioning. These programmes were aimed 
at minimising harm in an environment involving 
significant disruptions to our operations. 

Over the last financial year, we also:

• 

• 

• 

 launched a physical health check programme 
where employees can participate in a 30 minute 
health consultation with a nurse – with over 400 
health checks being carried out to date;

 conducted a ‘People Pulse Survey’ on mental 
health and wellbeing with 700 employees 
responding to the survey. The results identified 
that our people leaders wanted more training 
on how to support employees, and employees 
wanted more information on personal coping 
skills for stress management. In response to this 
feedback, EAP Services delivered 15 workshops to 
146 managers on how to support better mental 
health outcomes for employees; and

 supported the World Day for Safety and Health 
at Work by hosting a special event in partnership 
with the NZ Business Leaders Health & Safety 
Forum in Auckland. To coincide with this day, 
a pocket guide on 'How to have a conversation 
about Mental Health' was launched. This guide 
is based on the NZ Mental Health Foundation's 
work and is designed to empower our people to 
have safe conversations and be able to identify 
certain behaviours, approaching colleagues with 
empathy and a willingness to listen.

As part of SkyCity’s wellness programme, all 
SkyCity employees are invited to receive a free 
flu vaccination. This service is offered annually 
to employees onsite at the beginning of the flu 
season to ensure all staff have easy access to the 
vaccinations. Around 600 vaccinations have been 
delivered in 2021. 

SkyCity has a range of services designed to assist 
employees who may need a helping hand.

At our Auckland and Hamilton sites, SkyCity offers 
confidential help and advice for SkyCity employees 
– for work issues and situations outside of work. 
They offer advice about practical and effective ways 
to handle difficult or sensitive issues and, where 
appropriate, assist employees in working with 
agencies outside of SkyCity who may be able to help.

The Group-wide Employee Assistance Programme 
(delivered via EAP Services) is a supportive and 
confidential programme designed to assist SkyCity 
employees who may have problems that affect 
them at work – advice and support is available 
24 hours a day, seven days a week, from trained 
professional counsellors who can help staff with 
their problems.

SkyCity also provides emergency financial 
assistance for employees suffering financial 
hardship. This help can include budgeting advice, 
and last resort financial help through a ‘SMILE’ loan 
to New Zealand-based staff who qualify for support.

Employee Hardship Fund

Like many other businesses, the COVID-19 pandemic 
has adversely impacted SkyCity’s business and 
operations and necessitated significant changes 
across the SkyCity business from March/April 2020, 
including significantly reducing capital expenditure, 
minimising operating costs and restructuring 
SkyCity’s workforce. 

In April 2020, the SkyCity Employee Hardship Fund 
was established to initially assist SkyCity’s departing 
employees in New Zealand who found themselves 
in financial difficulties that could not fully be 
addressed by their redundancy payments. The Fund 
was established using funds contributed by the 
Senior Leadership Team and other senior executives 
across the business via voluntary reductions in 
their salaries from 1 April – 30 June 2020 and from 
voluntarily contributions by other staff members. 
As at 30 June 2021, a total of $223,407 had been 
granted (with no obligation for repayment) to 123 
affected employees.

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93

Healthcare

SkyCity understands that healthcare can be 
expensive and sometimes difficult to access 
for members of the workforce. We therefore 
offer permanent, full-time employees in our 
New Zealand sites health insurance via our 
healthcare provider Southern Cross Healthcare. 
SkyCity fully subsidises the RegularCare plan, 
which provides shared cover for surgical treatment, 
recovery, support, imaging and diagnostic tests and 
day-to-day treatment. Employees are also able to 
add their family members to the insurance plan at 
an additional cost.

Diversity, Inclusion and Belonging

We have a strong representation of minority groups 
at SkyCity who are often underrepresented at 
leadership levels in the workforce. Encouraging 
diversity of thought in our workforce, and 
in leadership roles in particular, allows us to 
strategically reflect our diverse customer base and 
draw people with different backgrounds to our 
business. We believe this diversity of thought offers 
an opportunity to enhance SkyCity’s competitive 
advantage and provide long term sustainable 
business success.

We value and respect the contributions, ideas 
and experiences of people from all backgrounds 
and are committed to an inclusive workplace that 
enhances and promotes workplace diversity across 
the business. We are committed to providing 
opportunities and initiatives that assist all to reach 
their potential, and regularly benchmark and report 
on our diversity position, policy and objectives.

SkyCity’s Diversity and Inclusion Policy (available in 
the Governance section of the company’s website 
at www.skycityentertainmentgroup.com) provides 
a framework for the company’s current and future 
diversity and inclusion initiatives. Each year, the 
SkyCity Board sets measurable objectives to 
promote diversity and inclusion. The measurable 
objectives set by the Board for the financial year 
ending 30 June 2022 are to:

• 

 continue to ensure strong female candidates are 
identified in the recruitment process for all Board 
and senior executive roles;

• 

• 

• 

• 

• 

• 

• 

 maintain a gender balance across the population 
of employees who make up the top four levels of 
the organisation hierarchy;

 continue to review gender and ethnic pay 
equality and deliver an organisation-wide 
programme that removes any risk of bias or 
inequality;

 leverage and grow diverse talent pools to develop 
a more ethnically diverse leadership population;

 maintain certification with specialist 
organisations who represent minority groups 
within the SkyCity workforce (for example 
Rainbow Tick) to reiterate our commitment to, 
and support of, these minority groups’ interests;

 build the capability of all leaders in 
understanding and leveraging diversity of 
thought through ensuring appropriate learning 
and development solutions are delivered;

 continue to work with a panel of advisors and 
experts to provide informed perspectives and 
guidance to the Chief Executive Officer and 
Inclusion Council on diversity and inclusion 
matters; and 

 continue to provide support and education to 
employees and managers to promote mental 
health awareness and wellbeing.

Gender Composition

Over the last financial year, SkyCity has challenged 
itself to increase female representation, particularly 
in senior leadership roles, and has maintained a 
gender balance across the top four levels of the 
organisation. This has been driven by initiatives 
which support the development of our female 
talent pipeline and by ensuring strong female 
candidates are identified in the recruitment 
process for all executive roles and any systemic 
bias in recruitment, development and promotion 
processes are removed.

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The gender composition of SkyCity’s directors, officers, senior executives and total workforce as at 30 June 2021 
and, comparatively as at 30 June 2020, is set out below:

Female

Male

2021

Number

Directors

Officers

Senior Executives

Total Workforce

3

4

5

2,082

2020

Number

Female

Directors

Officers

Senior Executives

Total Workforce

In the above tables:

2

3

4

1,832

%

43%

50%

45%

49%

%

40%

43%

40%

48%

Number

4

4

6

2,167

Number

3

4

6

1,980

Male

%

57%

50%

55%

51%

%

60%

57%

60%

52%

Total

7

8

11

4,249

Total

5

7

10

3,812

• 

• 

• 

 ‘officers’ are the Chief Executive Officer and those directly reporting to the Chief Executive Officer, other than the Executive Assistant; 

 ‘senior executives’ are , with the exception of the Chief Executive Officer, those who hold a strategic position (as determined by the People 

and Culture Committee from time to time); and

 the ‘total workforce’ number does not include those who identify as gender diverse and those who elected not to identify as being female, 

male or gender diverse.

Inclusion Council

In 2019, a SkyCity Inclusion Council was established to 
support the embedding of an authentic and inclusive 
culture within SkyCity Auckland. The Council is made 
up of Employee Resource Groups whose purpose 
is to bring to life SkyCity’s diversity and inclusion 
objectives. The Employee Resource Groups sit on 
a forum to discuss priorities and proposed actions 
with senior leadership on a quarterly basis. The five 
core Employee Resource Groups are Women in 
Leadership, NZ Asian Leaders, SkyCity Pride, Pasifika 
Leaders and Te Roopū Māori o SkyCity. The leaders of 
the Employee Resource Groups bring together their 
respective communities, confirming their priorities 
and work together to drive initiatives that impact the 
groups they represent.

Te Roopū Māori o SkyCity continues to provide a 
significant amount of support and guidance to 
SkyCity management, and the broader workforce, 
with the aim of delivering better outcomes for 
Māori. In September 2020, the Roopū celebrated 
Te Wiki o Te Reo (Māori language week) with the 
delivery of an online te reo Māori lesson to SkyCity 
employees and, in association with Te Taura Whiri 
i te Reo Māori (the Māori Language Commission), 
projected a hei tiki on the Sky Tower – which 
received recognition as a stand-out moment from 

Te Taura Whiri i te Reo Māori. Te Roopū Māori o 
SkyCity has also supported cultural elements of 
SkyCity events over the last financial year, including 
the official pōwhiri for Michael Ahearne into the role 
of Chief Executive Officer and Matariki celebrations, 
launched a new Te Roopū Māori o SkyCity logo and 
established an employee whānau room.

In the last financial year, a SkyCity Inclusion Council 
was also established in SkyCity Adelaide with 
three core Employee Resource Groups - Women in 
Leadership, LGBTTIQA+ and Disability/Ability. 

Eliminating Period Poverty 

With our ongoing focus on gender equality and 
inclusion, one key area SkyCity has identified where 
it can make a difference is the elimination of period 
poverty by removing one of the barriers to women 
participating in work with the same conveniences 
as their male colleagues. Period poverty is when 
someone cannot access the menstrual products 
(such as pads, tampons or cups) they need for 
their period. There are many barriers to access - 
the biggest is usually cost. Other barriers include 
convenience (being caught short) absence of basic 
equipment (such as sanitary bins), different cultural 
beliefs and community stigma.

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Since May 2021, we have provided free sanitary 
products in all female and gender-neutral employee 
bathrooms across the SkyCity properties in New 
Zealand to ensure that our female employees 
feel empowered and engaged to come to work 
and perform their very best without facing any 
barriers or being inconvenienced. SkyCity Adelaide 
has provided free sanitary products in all female 
employee bathrooms from July 2021.

Supporting Our Rainbow Community

SkyCity has maintained a Rainbow Tick for its 
Auckland and Hamilton properties for a sixth year, 
and our Queenstown site was awarded the Pride 
Pledge in 2020. Being a Rainbow Tick employer 
means SkyCity has been acknowledged as being a 
safe, supportive and welcoming workplace where 
employees can bring their whole selves to work 
without fear of discrimination or disadvantage 
– no matter what their gender identity or sexual 
orientation.

SkyCity is committed to continually improving and 
working with the feedback received from Rainbow 
Tick to find ways we can further support our SkyCity 
rainbow community.

Through the Inclusion Council at SkyCity Auckland, 
the SkyCity Pride Employee Resource Group has 
driven a range of initiatives through Pride Week 
and celebrated Wear It Purple Day, an awareness 
day specifically for young people who identify as 
LGBTTIQA+ and IDAHOBIT Day, the International 
Day against Homophobia, Biphobia and 
Transphobia.

Our Adelaide site maintained its Pride in Diversity 
programme membership, which reiterates our 
commitment to our lesbian, gay, bi-sexual,  
trans-sexual and intersex Australian-based staff.

SkyCity Queenstown has been a supporter of the 
Winter Pride event in Queenstown for many years 
and signed up to the Pride Pledge in June 2018. The 
Pride Pledge was started in Queenstown to raise 
the visibility of safe spaces within the Queenstown 
community after the Winter Pride festival 
organisers realised that, although the town had an 
inclusive heart, it was very difficult for the rainbow 
community to see any visible signs that they were 
welcome and included.

Gender Tick

In April 2019, SkyCity was awarded the Gender Tick 
in recognition of its commitment to providing a fair 
workplace for all employees. The Gender Tick was 
reconfirmed in June 2020 and July 2021.

Gender Tick is a New Zealand-based accreditation 
for businesses to demonstrate their commitment to 
gender equality in the workplace. The programme 
assesses organisations across five key indicators, 
including gender inclusive culture, flexibility and 
leave, women in leadership, gender pay equality 
and ensuring a safe workplace.

Pay Equality

SkyCity continues to monitor and report on 
remuneration outcomes by gender to ensure pay 
equality. 

In the last financial year, SkyCity also conducted 
gender pay equality analysis for like positions 
(being positions with similar degrees of know-how, 
problem solving and accountability). This analysis 
identified that there are no indications of gender 
bias across similar positions. 

We remain focused on increasing the 
representation of women in senior roles across the 
business through a gender balanced talent pipeline. 
These initiatives, in addition to a strategy deployed 
over the past three years to lift the hourly wage 
rate of SkyCity’s lowest paid staff, has contributed 
to a reduction to SkyCity’s gender pay gap in 
New Zealand. While our Australian gender pay gap 
remains well below the Australian National Gender 
Pay Gap, the changes to our Australian business 
over the financial year ended 30 June 2021 have 
seen a significant increase to our Australian gender 
pay gap. We are undertaking extensive root cause 
analysis on this change in Australia and remain 
committed to reducing both our Australian and 
New Zealand gender pay gaps. We are developing 
further enhancements to our pay transparency 
approach and believe this will have a positive 
impact on our gender pay gap across Australia and 
New Zealand. 

In the last financial year, SkyCity conducted an 
ethnic pay gap analysis for the first time. As part of 
this, and to ensure our data and insights accurately 
reflect our workforce and continue to inform our 
priorities, we commenced a programme to increase 
employee ethnicity data capture which resulted in 
an increase in data capture from 60% of SkyCity’s 
workforce to 83% (excluding individuals who 
elected ‘prefer not to say’).

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The following table illustrates the SkyCity gender pay gap as at 30 June 2021 and as a comparison against 
the prior periods and the respective national gender pay gaps:

2021

2020

2019

New Zealand

Australia

SkyCity Gender  
Pay Gap  
(as at 30 June)

National Gender 
Pay Gap

SkyCity Gender  
Pay Gap  
(as at 30 June)

6.9%

7.5%

8.2%

9.5%  
(August 2020) 

9.3%  
(August 2019)

9.2%  
(August 2018)

6.1%

1.5%

1.5%

National Gender 
Pay Gap

13.4%  
(November 2020)

13.9% 
(November 2019)

14.1% 
(November 2018)

Percentage difference between the median hourly rate for women compared to the median hourly rate for men as at 30 June 2020.  

Includes permanent and temporary employees.

The following table illustrates the SkyCity ethnic pay gap as at 30 June 2021:

SkyCity Ethnic Pay Gap as compared to Pakeha 
Men (as at 30 June 2021)

National Ethnic Pay Gap*

New Zealand

Pakeha Women

Māori Women

Pacific Women

Asian Women

7.9%

18.9%

16.6%

11.3%

* The New Zealand Household Labour Force Survey pay gaps (to Pakeha men) as at 30 June 2020.

11.9% 

22.0% 

25.4% 

19.0%

European

Asian Women

2.0%

13.3%

SkyCity Ethnic Pay Gap as compared to European Men (as at 30 June 2021)

Australia

Women in Gaming and Hospitality Australasia

SkyCity is a Platinum Partner of Women in Gaming 
and Hospitality Australasia. SkyCity’s partnership 
broadened the industry body’s reach into New 
Zealand and Adelaide.

Women in Gaming and Hospitality Australasia is 
dedicated to achieving an inclusive industry and 
promoting gender equitable outcomes in the 
workplace. Its purpose is to achieve an inclusive 
industry and promote positive outcomes for 
women in the gaming, hospitality and gaming 
related industries by encouraging the development 
and success of women through education, 
mentorship and networking opportunities and 
providing tools and support for organisations 
wishing to develop or enhance their gender 
diversity and inclusion initiatives – all of which 
aligns strongly with SkyCity’s values.

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97

Performance Against FY21 Board Diversity and Inclusion Objectives

SkyCity performed well against the measurable objectives set by the Board to promote diversity and 
inclusion for the financial year ended 30 June 2021:

Objective

Progress Made

Continue to ensure 
strong female candidates 
are identified in the 
recruitment process 
for all Board and senior 
executive roles

Maintain a gender balance 
across the population of 
employees who make up 
the top four levels of the 
organisation hierarchy

Continue to review 
gender pay equality and 
deliver an organisation-
wide programme that 
removes any risk of bias or 
inequality

Recruitment briefs for the Board recruitment process during the past 
financial year explicitly specified that SkyCity required female candidates to 
be identified wherever possible.

In the past financial year, three new Board members have been appointed, 
one of whom is female.  This brings our total gender composition for the 
Board to 43% female and 57% male.

Recruitment briefs for the senior leadership recruitment process explicitly 
specified that SkyCity required female candidates to be identified wherever 
possible.

In the past financial year, six senior executive appointments have been 
made, four of which were internal and two external. Whilst the four internal 
appointments are male, both external appointments are female – bringing 
SkyCity’s ‘Senior Executive’ gender composition to 45% female and 55% 
male and ‘Officer’ gender composition to 50% female and 50% male, where:

• 

• 

 ‘Senior Executives’ are, with the exception of the Chief Executive Officer, 
those who hold a strategic position (as determined by the People and 
Culture Committee from time to time); and

 ‘Officers’ are the Chief Executive Officer and those directly reporting to the 
Chief Executive Officer, other than the Executive Assistant.

During the past financial year, gender balance has been maintained across 
the top four levels of the organisation hierarchy with 46% of employees 
being female and 54% being male, demonstrating a balanced gender 
representation in our talent pipeline.

SkyCity continues to monitor and report on remuneration outcomes by 
gender to ensure pay equality. 

SkyCity also conducted gender pay equality analysis for like positions, 
positions with similar degrees of know-how, problem solving and 
accountability.  This analysis identified that there are no indications of 
gender bias across similar positions. 

While our analysis has identified no evidence of a gender driven pay gap 
for like positions, we remain focused on increasing the representation of 
women in senior roles across the business through a gender balanced talent 
pipeline. 

SkyCity’s New Zealand overall gender pay gap decreased to 6.9% (at 30 June 
2021) from 7.5% (at 30 June 2020).

SkyCity’s Australian overall gender pay gap increased to 6.1% (at 30 June 
2021) from 1.5% (at 30 June 2020).

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Objective

Progress Made

Leverage and grow diverse 
talent pools to develop a 
more ethnically diverse 
leadership population

Maintain certification with 
specialist organisations 
who represent minority 
groups within the SkyCity 
workforce (for example 
Rainbow Tick) to reiterate 
our commitment to and 
support of these minority 
groups’ interests

Build the capability of all 
leaders in understanding 
and leveraging diversity of 
thought through ensuring 
appropriate learning and 
development solutions 
are delivered

Identify and appoint an 
advisory panel to provide 
informed perspectives 
and guidance to the 
Chief Executive Officer 
and Inclusion Council on 
diversity and inclusion 
matters

Continue to provide 
support and education to 
employees and managers 
to promote mental health 
awareness and wellbeing

Several initiatives were delivered during the past financial year with the 
objective of developing a more ethnically diverse leadership population:

• 

• 

• 

 SkyCity continued to offer its Māori leadership programme, Tahuna te 
Ahi, in partnership with Indigenous Growth Limited;

 SkyCity continued as a major partner of TupuToa, hosting four summer 
interns for three months within our corporate business, two of whom 
have been appointed to permanent positions; and

 SkyCity continued its sponsorship of the New Zealand Asian Leaders 
Forum. 

Rainbow Tick certification was achieved for our Auckland and Hamilton 
sites, and our Queenstown site was awarded the Pride Pledge.

Our Adelaide property maintained its Pride in Diversity membership.   

SkyCity New Zealand sites achieved reaccreditation of Gender Tick, an 
accreditation for businesses to demonstrate their commitment to and 
progress for gender equality. 

The SkyCity Inclusion Council continued to encourage employee-led 
initiatives and provide strong executive visibility and sponsorship across 
the New Zealand properties.  Five core groups continue to be represented, 
including Women in Leadership, NZ Asian Leaders, SkyCity Pride, Pasifika 
Village and Te Roopū Māori o SkyCity.

SkyCity Adelaide has launched an Inclusion Council, which replicates 
the model already established in New Zealand, with three core groups 
represented, including Women in Leadership, LGBTTIQA+ and  
Disability/Ability.

SkyCity Adelaide has launched online learning modules for people leaders 
to build understanding of diversity and inclusion and unconscious bias and 
provide suggested actions to remove bias.

SkyCity conducted an employee ‘Pulse Check’ on mental health and 
wellbeing, which identified that people leaders were seeking more 
training on how to support employees and employees were seeking more 
information on personal coping skills for stress management.

SkyCity partnered with EAP Services to deliver workshops to people leaders 
building greater awareness of mental health and wellbeing and launched 
a range of tools and executive team sponsorship as part of Mental Health 
Awareness week.

SkyCity supported the World Day for Safety and Health at Work by hosting 
a special event in partnership with the NZ Business Leaders Health & Safety 
Forum in Auckland.  To coincide with this day, a pocket guide on 'How to 
have a conversation about Mental Health' was launched.  The guide is based 
on the NZ Mental Health Foundation's work and is designed to empower our 
people to identify certain behaviours, approaching colleagues with empathy 
and a willingness to listen.

A number of specialists have been engaged to provide perspectives and 
guidance to both management and Employee Resource Groups from the 
Inclusion Council, with a focus on building cultural understanding and 
competence.

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Our Staff Numbers

Worked Full-Time Equivalent (FTE)* by Site

Site

Number of Employees

%

Adelaide

Auckland

Hamilton

Queenstown

FY21

733

1,726

185

43

FY20

FY21

FY20

616

27%

24%

1,696

64%

67%

179

38

7%

2%

7%

2%

Total

2,687

2,529

100% 100%

27%
Adelaide

64%
Auckland

* The FTE calculation is based on actual hours worked by staff, 

not contracted hours. This definition provides a more accurate 

assessment of full-time equivalent staff.

7%
Hamilton

2%
Queenstown

Total Headcount for Group

Site

Number of Staff

%

Adelaide

Auckland

Hamilton

Queenstown

FY21

1,346

FY20

FY21

FY20

1,059

32%

28%

2,562

2,414

60%

63%

293

58

290

54

7%

1%

8%

1%

Group Total

4,259

3,817

100% 100%

32%
Adelaide

60%
Auckland

7%
Hamilton

1%
Queenstown

Employment Contract Type for Group

Contract Type

Number of Employees

%

Permanent

Temporary

FY21

3,784

475

FY20

FY21

FY20

3,462

89%

91%

355

11%

9%

Group Total

4,259

3,817

100% 100%

89%
Permanent

11%
Temporary

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Employment Contract Type by Gender 

Contract type

Female

Gender Diverse

Male

Group Total

Permanent

Temporary

FY21

89%

11%

FY20

FY21

FY20

FY21

FY20

91%

9%

100%

100%

88%

90%

0%

0%

12%

10%

FY21

89%

11%

FY20

91%

9%

Employment Contract Type by Site

Contract type

Adelaide

Auckland

Hamilton

Queenstown

Permanent

Temporary*

FY21

68%

32%

FY20

72%

28%

FY21

98%

2%

FY20

FY21

FY20

FY21

FY20

98%

100%

99%

100%

100%

2%

0%

1%

0%

0%

*Adelaide defines casual employees as temporary whereas the New Zealand sites define employees with a fixed end date as temporary.

Employment Type by Gender

Contract type

Female

Gender Diverse

Male

Group Total

Full-Time

On Demand

Part-Time

FY21

49%

21%

30%

FY20

54%

20%

26%

FY21

50%

33%

17%

FY20

FY21

FY20

25%

50%

25%

60%

62%

18%

22%

17%

21%

FY21

54%

20%

26%

FY20

58%

19%

23%

Employees in Collective Agreements by Site 

Contract type

Adelaide

Auckland

Hamilton

Queenstown

Group Total*

Yes

No

FY21

77%

23%

FY20

74%

26%

FY21

20%

80%

FY20

26%

74%

FY21

3%

97%

FY20

FY21

FY20

FY21

FY20

4%

0%

0%

96%

100% 100%

37%

63%

37%

63%

*Group total percentages are weighted proportionately based on site Worked FTE. 

Employee Absenteeism*

Contract type

Adelaide

Auckland

Hamilton

Queenstown

Group Total**

FY21

FY20

FY21

FY20

FY21

FY20

FY21

FY20

FY21

FY20

Absenteeism

4.06%

3.08%

3.76%

3.95%

3.62%

3.09%

2.32% 1.83%

3.78%

3.70%

 *As a percentage of scheduled days. 

**Group total percentages are weighted proportionately based on site Worked FTE. 

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Grow our 
communities

Serve a social purpose by  
investing in our local economies  
and communities.

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Our Communities

Our aim is to create value in our business and in the 
communities in which we operate.

We understand that to do this we need to engage 
meaningfully with our communities, listen to 
their critical needs and expectations, and respond 
through developing meaningful community 
partnerships and by taking action to address key 
issues in our operations.

Priority Issues

FY21 Performance Highlights

• 

• 

• 

• 

 Economic contribution

 Building communities by 
developing people

Investing in our communities 

 Developing deeper connections 
with Iwi and indigenous peoples

Key Stakeholders

•  Community groups 

• 

 Sponsorship partners, including 
Leukaemia & Blood Cancer  
New Zealand and  
Variety – The Children’s Charity

•  Community partnerships 

• 

 Recipients of SkyCity Community 
Trust grants

•  Philanthropy New Zealand

•  Local Iwi

•  Ministry of Social Development 

•  Te Puni Kōkiri 

•  TupuToa 

•  First Foundation  

• 

• 

• 

• 

  In our Speak Up employee engagement survey, employees 
rated “being proud of the role SkyCity plays in the community” 
as a key driver of engagement

 The Firefighter Sky Tower Stair Challenge raised over $2.2 million 
for Leukaemia and Blood Cancer New Zealand across the two 
events held in FY21 (including the postponed 2020 event)

 SkyCity Hamilton continued its support of women’s sport by 
sponsoring women’s cricket team, the Northern Spirit, and 
netball team, Waikato Bay of Plenty Magic

 SkyCity contributed a total of $4.1 million to the four SkyCity 
Community Trusts for distribution to community groups and 
organisations in the Auckland, Waikato and Queenstown Lakes 
regions

•  Seven Project Nikau cadets were employed at SkyCity Auckland

FY21 Key Challenges

• 

• 

 Onboarding new Trustees for the SkyCity Community Trusts, 
developing a new funding strategy and communicating this to 
our communities

 Due to COVID-19 related business disruption, there were 
limited opportunities to employ Project Nikau rangatahi  
(young people) in the first half of the year

FY22 Focus Areas 

• 

• 

 Project Nikau has a target of employing, developing and 
retaining 100 rangatahi over the next three years, moving from 
a pilot programme to an integral part of SkyCity's recruitment 
and retention strategy, with continued focus on Māori and 
Pasifika from the "Not in Employment, Education or  
Training" cohort

 SkyCity will continue to deepen its relationships with 
indigenous peoples in New Zealand and Australia with a 
formal Te ao Māori advisory agreement in place with Ngāti 
Whātua Ōrakei in New Zealand and support to Career Trackers, 
an organisation which supports pathways for indigenous 
university graduates into corporate internships in Adelaide

103

SkyCity is a cornerstone of each of the communities 
in which it operates. We understand that our scope 
for influence and change is huge, and SkyCity 
invests in and works to develop our communities in 
a variety of ways. 

Engaging with our stakeholders helps us to 
understand community attitudes toward SkyCity, 
the communities’ expectations of us, and how 
stakeholders believe SkyCity should create value. 
SkyCity engages with stakeholders in a variety of 
ways, both formal and informal, in each of the 
communities in which it operates. These actions 
range from legally required engagement with 
regulators to less formal feedback mechanisms 
such as social media, customer surveys and public 
perception monitoring.

Whilst it is easy for organisations to talk about 
inputs and outputs, such as how much money 
or ‘in-kind’ contributions are given to charity, the 
number of charities receiving support, or how many 
hours staff spend on volunteering for community 
projects, it is a more challenging exercise to 
determine the outcomes and impacts of those 
activities. We want to ensure that there is genuine 
and measurable social impact from our SkyCity 
Community Trusts and other charitable giving. 
We continue to review and assess our community 
investments and partnerships in a more holistic and 
strategic way, to ensure that they are aligned to our 
unique business assets and are ultimately delivering 
both social and business value.

Economic Contribution

Sourcing Locally

SkyCity is committed to sourcing locally. One 
of the intentions outlined in the SkyCity Group 
Procurement Policy is to source and procure locally 
made and supplied products from Australasian 
owned and operated businesses as a preference 
wherever possible.

In the financial year ended 30 June 2021, SkyCity 
spent approximately $153 million on operational 
goods and services, the bulk of which was spent 
with local suppliers – with over $33 million on 
food and beverage items across New Zealand 
and Australia.

Partnerships

Leukaemia & Blood Cancer New Zealand

Each year, firefighters from communities across 
New Zealand join forces to raise money for 
Leukaemia & Blood Cancer New Zealand (the 
national charity dedicated to supporting patients 
and their families living with blood cancers and 
related blood conditions) in the Firefighter  
Sky Tower Stair Challenge, with each participant 
climbing the 1,103 steps of the Sky Tower wearing  
25 kilograms of gear. 

SkyCity is proud to have Leukaemia & Blood Cancer 
New Zealand as a charity partner and to have 
worked together to raise more than $2.2 million 
during the last financial year, and in excess of 
$10 million over the 17 year partnership, through the 
Step Up and Firefighter Sky Tower Stair Challenges.

Variety – The Children’s Charity

SkyCity has continued its 21-year partnership with 
Variety – The Children’s Charity through delivering 
Variety Bingo in Auckland, Adelaide and Hamilton.  

We are really proud of the partnership we have with 
Variety, and the support we can provide to continue 
the important work they do in our communities. 
Over the last financial year, SkyCity has worked with 
Variety – The Children’s Charity to raise more than 
$157,000, and in excess of $4.7 million over the 
21 year partnership.

The Cookie Project

The Cookie Project is an Auckland based social 
enterprise that creates ethical employment for 
people living with disabilities, ensuring their 
workers are paid at least the adult minimum wage.

Over the first year of our partnership, SkyCity 
purchased more than 15,000 cookies for our 
customers and internal teams, generating almost 
200 hours of employment for disabled workers. 
During the current year, SkyCity has committed to 
more than doubling its order to 40,000 cookies, 
which will generate close to 500 hours of paid 
employment for people with disabilities. 

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Community Outcomes, Strategy 
and Progress

Building Communities by Developing People

During the 2018 financial year, after engaging 
with employees from across the SkyCity Group 
and community representatives (including the 
youth development, family support and financial 
capability sectors), SkyCity developed a new 
community development and investment strategy 
centred around a thematic approach of “Building 
Communities by Developing People”. This approach 
recognises that SkyCity can provide employment 
opportunities for unskilled, unemployed youth at 
risk of poor employment outcomes within each of 
the communities within which it operates – we can 
provide employment, training and a career path.

During the 2019 financial year, SkyCity finalised 
the operational strategy across the SkyCity Group 
to deliver this new strategy with the launch of 
Project Nikau, a youth employment programme 
with a focus on developing work-ready skills. 
SkyCity worked in collaboration with Te Puni 
Kōkiri, the Ministry of Social Development and a 
community-based provider to design a work ready 
programme – with the first cohort of 15 cadets 
joining the SkyCity Auckland pilot programme 
in June 2019. Whilst the programme was not 
operational during the first half of the last financial 
year, since February 2021 seven cadets have been 
employed - bringing the total number of Project 
Nikau cadets employed to 19. SkyCity has designed 
and implemented a wraparound youth mentoring 
support for each cohort and, in partnership with Te 
Puni Kōkiri, has co-designed individualised learning 
and development plans for each cadet. SkyCity was 
awarded the Diversity and Inclusion Leadership 
award in the 2020 Deloitte Top 200 Awards in 
December 2020 and the Diversity and Inclusion 
Award at the 2021 NZ HR Awards in May 2021 for 
Project Nikau.

In addition, through collaboration with the 
SkyCity Auckland Community Trust, greater social 
impact has been achieved in the areas of youth 
advancement and development through the 
Trust's prioritisation of initiatives that support youth 
development, wellbeing and employability.

SkyCity committed to its fourth First Foundation 
Scholarship in 2021. Applications were open to 
dependents from the SkyCity employee network 
in New Zealand and were managed by the First 
Foundation, where strict criteria had to be met 
to ensure eligibility. The scholarship supports 
an academically talented student, from a low 
decile school and low-income family, through 
tertiary study. 

We continue to be a major partner of TupuToa, 
an organisation focused on ensuring corporate 
New Zealand is representative of the country, by 
developing and empowering young Māori and 
Pasifika peoples and building the cultural capability 
of their partners. In the last financial year, SkyCity 
hosted four summer interns for three months 
within its corporate teams.

Developing Deeper Connections with Māori

Iwi Māori relationships have been initiated to 
support and guide Project Nikau, SkyCity’s youth 
employment programme. Our partnership with 
Te Puni Kōkiri has enabled young Māori to access 
cadetships which support their transition into 
employment with SkyCity.

Through SkyCity’s Inclusion Council, Te Roopū 
Māori o SkyCity (an internal Employee Resource 
Group) has been established to support authentic 
engagement with Māori staff. In addition, SkyCity 
formally engaged an experienced and licensed 
Māori translator to build our capability across 
our New Zealand sites and put in place a formal 
advisory agreement with Ngāti Whātua Ōrakei for 
the SkyCity Auckland property.

Investing in our Communities

SkyCity Community Trusts

Established to provide funds for community and 
charitable purposes, the SkyCity Community 
Trusts are one of the vehicles SkyCity uses to 
‘put something back’ into the New Zealand 
communities in which the company operates. 
The SkyCity Auckland Community Trust, SkyCity 
Hamilton Community Trust, SkyCity Queenstown 
Casino Community Trust and SkyCity Wharf Casino 
Community Trust aim to help local and regional 

Our Communities

105

organisations carry out community assistance and 
development work, focusing on supporting families 
to thrive and communities to prosper, with a 
specific focus on youth development. 

SkyCity contributed a total of $4.1 million to the 
four SkyCity Community Trusts for distribution 
to community groups and organisations in the 
Auckland, Waikato and Queenstown Lakes regions 
for the financial year ended 30 June 2021 - of which 
$2.4 million was distributed by the Trusts in the 
financial year ended 30 June 2021. 

Since establishing the first SkyCity Auckland 
Community Trust in 1996, SkyCity has awarded 
nearly 5,000 grants totalling over $61.7 million to 
various community groups and organisations in 
New Zealand, large and small, through the four 
SkyCity Community Trusts.

SkyCity Community Trust Recipients in FY21

SkyCity Auckland Community Trust 

SkyCity Hamilton Community Trust 

Diversity Counselling
Halo Charitable Trust
Hamilton Christian Nightshelter Trust
Mental Health Solutions Ltd – (Here 2 Help U)
Society of St Vincent de Paul Hamilton
The Serve
Waikato Environment Centre – (Kaivolution)

SkyCity Queenstown Community Trust 

Alpine Community Development Trust – 
operating as Community Needs Wanaka
Mana Tāhuna
Queenstown Community Hub Trust
Wakatipu Community Foundation - Greatest 
Needs Fund

Auckland City Mission 
Auckland Sexual Abuse HELP Foundation
Christians Against Poverty New Zealand
Crescendo Trust of Aotearoa
EVolocity Limited
Far North Safer Community Council Society 
Incorporated
First Foundation
Glen Innes Family Centre Charitable Trust
Grandparents Raising Grandchildren Trust NZ
Great Potentials Foundation
InZone Education Foundation
Just Move Charitable Health Trust
Mad Ave Community Trust
Papatūānuku Kōkiri Marae
Ranui 135 Leadership Team
The Kindness Institute
The Lifewise Trust
The Middlemore Foundation for Health 
Innovation
The Rising Foundation Trust
The TYLA Trust (Turn Your Life Around)
TupuToa
Yes Disability Resource Centre Services Trust
Youth in Transition Charitable Trust
Youthline Auckland Charitable Trust
Zeal Education Trust

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“ Our rangatahi come to 
the programme with a 
low sense of self, minimal 
skills and experience.

   They come through the 
programme realising that, 
despite their personal 
challenges, barriers and, 
for some, a generational 
cycle of unemployment, 
they have shown 
resilience, gained 
employability skills 
and developed a strong 
work history which sets 
them up well for the next 
phase of their life – be it 
progressing in their role, 
transitioning into another 
role or deciding to leave 
and study, which is all 
defined as success.”

Lua Mika 
Youth Development  
and Employment 

Lua leads our Youth Development and Employment 
team and returned to SkyCity in 2019 as a Youth 
Mentor for Project Nikau after initially working at 
SkyCity as a Food and Beverage Stock Controller from 
2002 to 2004. 

Project Nikau is SkyCity’s pathway to employment 
programme for youth with a focus on Māori and 
Pasifika. The programme was developed following 
a conversation that recognised youth employment 
was a significant challenge in the communities that 
SkyCity operates in, especially for Māori and Pasifika 
young people. 

“Project Nikau has informed the business of an 
alternative approach when supporting and retaining 
our young Māori and Pasifika employees. A key 
component to supporting rangatahi (young people) 
at work is pastoral care during the initial phase of 
employment”, says Lua. 

“In the two years that Project Nikau has been 
operating, SkyCity has shown a real commitment to 
youth pathways and embedding this focus into our 
recruitment process. Through our early learnings, 
and feedback from people leaders and rangatahi, we 
have a more blended approach when onboarding 
rangatahi. The collective support from across the 
business has contributed to the successful outcomes 
for Project Nikau - it has helped transform and shift 
mindsets over time.

The exciting part from a young person’s lens is 
overcoming adversity during their journey and the 
pride and mana that comes from the realisation that 
they can do it. The transformation and growth I’ve 
seen in our existing Project Nikau rangatahi has far 
exceeded the narrative that we hear and read of so 
often that our disadvantaged youth are not worth 
the opportunities given to them and that they’re just 
a product of their communities that are rife with 
poverty and crime”.

Lua is grateful for the opportunities to build strong 
connections with people in the business that have 
helped him to do what he does well - “the success of 
this programme has been a team effort right across 
SkyCity. Our values and culture are about people”.

Project Nikau has been recognised on a national level 
for its innovative approach to youth employment 
and is a testament to the work Lua and operational 
leaders have done to ensure the programme is 
embraced across SkyCity.

Our Communities

107

Sourcing 
responsibly 

Source ethically and locally.

Our Suppliers

We can leverage our relationships with other 
organisations to promote positive outcomes in 
areas of impact such as anti-corruption, responsible 
political advocacy, fair competition and promoting 
social and environmental responsibility in our  
supply chain.

Priority Issues

• 

 Ethical supply chain

•  Low carbon supply chain 

•  Buy local and seasonal

•  Connect to the circular economy

• 

 Progress initiatives to eliminate 
modern slavery 

Key Stakeholders

•  Suppliers (existing and potential) 

FY21 Performance Highlights

• 

• 

• 

  Refined our sourcing strategy by developing clear definitions 
for what constitutes “local” in the context of our supplier and 
product classifications and embedded regular reporting of 
the top 100 suppliers at each SkyCity property around local 
procurement

 Reactivated the EcoVadis programme (after having been 
paused in FY20 due to COVID-19) and commenced the rollout 
of the programme across SkyCity’s Australian suppliers

 The SkyCity Board approved a modern slavery statement in 
October 2020

•  EcoVadis  

FY21 Key Challenges

• 

 Managing product sourcing and supply chain issues/challenges 
arising from the impacts of COVID-19, including mandated 
property closures 

•  Educating suppliers on SkyCity’s Ethical Sourcing Code 

• 

 Given the complexity of SkyCity's supply chain, while we expect 
our suppliers to ensure that their suppliers have an ethical 
approach, it can be challenging to verify that an ethical supply 
chain is being maintained beyond first tier suppliers

FY22 Focus Areas 

• 

• 

• 

 Influencing our major suppliers to set science-based targets by 
2023

 Testing specific international product supply chains to ensure 
products are being sourced ethically

 Strengthening our awareness of modern slavery risks and 
mitigations

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SkyCity has approximately 600 key ongoing 
significant suppliers across the SkyCity Group, with 
a substantial number of these being in the food and 
beverage sector. As a major purchaser of goods and 
services (we spent over $153 million with a vast array 
of suppliers of goods and services in the financial 
year ended 30 June 2021), SkyCity has a significant 
opportunity to use its purchasing power to drive 
sustainability. Our approach is to focus on the areas 
in which we can have the biggest impact in terms 
of minimising our carbon footprint and with respect 
to key vendors at high ongoing expenditure levels. 
These areas include food, beverage, property and 
marketing portfolios in particular.

Approximately $153 million of the total spend  
(of over $426 million in the financial year ended  
30 June 2021) relates to operational goods and 
services – a breakdown of which is shown in the 
graphs below:

35.4%

13.2%

5.5%

Food, Beverage 
& Retail 

Marketing 

Repairs & 
Maintenance 

FY20 – 33%

FY20 – 12%

FY20 – 5%

12.3%

6.9%

1.2%

Utilities, Rates 
& Rent 

Operating 
Consumables

Travel & 
Entertainment

FY20 – 13%

FY20 – 6%

FY20 – 4%

9.3%

10.3%

5.9%

Professional 
Fees & Insurance 

ICT

Other 
Expenses

FY20 – 9%

FY20 – 9%

FY20 – 9%

Ethical and Sustainable  
Sourcing Practices

Ethical Sourcing Code

In 2016, we adopted an Ethical Sourcing Code 
to improve our indirect impact on society and 
the environment by carefully selecting and 
working with our suppliers to ensure sustainable 
procurement. The Code outlines our alignment 
with the ten principles of the United Nations Global 
Compact, which are derived from the Universal 
Declaration of Human Rights, the International 
Labour Organization’s Declaration on Fundamental 
Principles and Rights at Work, the Rio Declaration 
on Environment and Development, and the 
United Nations Convention against Corruption.

Whilst it is not a compliance measure in itself, 
SkyCity requests its suppliers to acknowledge 
our commitment to the principles of the Ethical 
Sourcing Code. Through distribution of our Ethical 
Sourcing Code, we aim to encourage our suppliers 
to improve their practices and to assist them in 
doing so, hence improving the quality of life of the 
people we touch indirectly and contributing to the 
protection of the environment.

Ethical and Responsible Sourcing Strategy

Our ethical and responsible sourcing strategy 
seeks to minimise negative impacts linked 
to our operational footprint and to make a 
positive contribution to the business, people and 
communities that make up our supply chain. As a 
significant player in Australasia’s hospitality industry, 
SkyCity has an opportunity to promote responsible 
sourcing practices.

SkyCity’s ethical sourcing strategy focus areas are 
outlined in the diagram overleaf.

The focus areas represent the impact and activity 
areas that SkyCity believes to be the most relevant 
to the business and supply chain. Each focus area is 
located within an ambition level which represents 
the level of positive impact that SkyCity seeks to 
achieve. For ‘Basics’ focus areas, SkyCity aims to 
establish a combination of minimum standards 
for the supply chain and pilot initiatives to gain 
knowledge. In ‘Good practice’ focus areas, SkyCity 
aims to focus on specific product and service 
categories where these focus areas are most 
significant. Finally, ‘Signatory Level’ focus areas are 

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Shift  
to low  
carbon

Buy local  
and seasonal

SIGNATORY LEVEL

Leading the industry and  
shaping the supply chain

Connect to the  
circular economy

Serve meals from a  
sustainable supply chain

GOOD PRACTICE

Meeting customer expectations  

beyond legal compliance

Support supplier delivery  
and working conditions

Source animal products responsibly

Processes and tools

BASICS

Compliance with minimum  

standards and build knowledge

where SkyCity intends to implement initiatives 
broadly across the SkyCity Group, thereby helping 
to positively influence its entire supply chain.

Supply Chain Transparency  
and Traceability

Sustainable Supply Chain

In September 2017, we commenced a sustainable 
supply chain assessment pilot initiative with 129 of 
our key suppliers in New Zealand. As part of this, 
we engaged an external provider, EcoVadis, to audit 
and rate our suppliers against an industry-tailored 
set of environmental, social and governance criteria 
and our suppliers were invited to complete a 
questionnaire and provide supporting evidence. 
Founded in 2007, EcoVadis has grown to 
become the world’s largest provider of business 
sustainability ratings, creating a global network 
of more than 75,000 rated companies. Each 
supplier who completes the assessment receives a 
rating scorecard that shows areas where they are 
achieving good practice and areas where they may 
need to improve.

Participation in the EcoVadis assessment/audit 
process was initially encouraged – however, as 
supplier participation is central to SkyCity’s ability 
to quantify its impact on the supply chain and 
execute its strategy for this pillar, the EcoVadis 
assessment/audit was made mandatory for 
SkyCity’s significant existing suppliers and new 
suppliers during the 2019 financial year. During 
the 2020 financial year, we paused the EcoVadis 
assessment/audit for suppliers due to the impacts 
of COVID-19 but continued to actively use the 
information collected to date to improve the 
performance of existing suppliers. The EcoVadis 

assessment/audit process recommenced during the 
2021 financial year.

As at 30 June 2021, 71 suppliers to SkyCity's  
New Zealand properties representing over  
$33 million of our total annual procurement spend 
had completed the EcoVadis assessment/audit 
process. Of SkyCity’s $20 million annual food and 
beverage procurement spend in New Zealand,  
81% is captured under the EcoVadis process – an 
increase from 76% in the 2020 financial year. 

We continue to focus on obtaining a clearer picture 
of our suppliers’ supply chains to ensure they align 
with our Ethical Sourcing Code and new suppliers 
are asked about their supply practices prior to 
becoming an approved supplier of the company. 
However, the scope and geographic spread of 
our supply chain, together with the wide variety 
of suppliers we engage with, creates challenges 
for embedding the Ethical Sourcing Code and 
ensuring our suppliers are doing more than 
acknowledging their commitments. Our suppliers 
are very diverse, ranging from small localised family 
businesses to global multinationals. In some cases, 
our suppliers are very small operators and they 
have few resources to provide detailed information 
about their policies and sustainability and 
governance approaches. In other cases, we have had 
long-standing agreements with suppliers, but have 
not engaged them before on sustainability issues. 
As we manage these issues more closely, we will 
have the opportunity to deepen our engagement 
with our suppliers on the Ethical Sourcing Code. 
A key way that we will do that into the future is to 
undertake supplier sustainability assessments and 
audits and ensure that our procurement teams 
continue to have strong relationships with the 
businesses we procure from.

Our Suppliers

111

Modern Slavery Act

The Modern Slavery Act 2018 (Cth) came into 
force in Australia on 1 January 2019 and requires 
reporting entities to disclose the risks of modern 
slavery practices in the operations and supply 
chains of the reporting entity, and any entities that 
the reporting entity owns or controls. The Modern 
Slavery Act applies to SkyCity Entertainment Group 
Limited, being an entity based, or operating, in 
Australia having an annual consolidated revenue 
of more than A$100 million. SkyCity’s first modern 
slavery statement was published on the Australian 
Government’s online Register for Modern Slavery 
Statements in November 2020 and is available at  
https://www.modernslaveryregister.gov.au/
statements/299/ and in the Governance section  
of the company’s website at  
www.skycityentertainmentgroup.com. 

SkyCity is fully supportive of the Modern Slavery Act 
and its intention to eliminate modern slavery in all 
its forms, including trafficking in persons, slavery, 
servitude, forced marriage and forced labour. 
SkyCity has zero tolerance towards modern slavery. 
We are committed to implementing and enforcing 
effective systems and controls to seek to ensure that 
modern slavery is not taking place anywhere in our 
business or supply chains.

SkyCity operates primarily in New Zealand and 
Australia with limited supply chains and, as such, 
we believe that our exposure to the risks of modern 
slavery is low. However, we still recognise that 
there is scope for modern slavery to occur and our 
modern slavery statement sets out the steps we 
have taken to minimise this risk.  

SkyCity always aims to obtain a clear picture of a 
potential suppliers’ supply chain to ensure that it 
will align with SkyCity’s high expectations around 
ethical procurement practices. All new suppliers 
are asked about their supply practices prior to 
becoming an approved supplier. SkyCity has several 
policies, practices and procedures in place to assist 

in conducting supply chain due diligence which, in 
turn, enables SkyCity to take significant measures to 
mitigate the risks of modern slavery.  

Over the last financial year, we updated the 
Ethnical Souring Code to include mitigating the 
risks of modern slavery as defined in the Modern 
Slavery Act.

Local Suppliers

As part of a major information technology 
upgrade implemented in April 2019, SkyCity is 
able to categorise items in some detail, including 
location of the supplier. This enables SkyCity to 
modify procurement practices where required to 
support the intention outlined in SkyCity’s Group 
Procurement Policy – to source and procure locally 
made and supplied products from Australasian 
owned and operated businesses as a preference 
wherever possible. This Policy drives greater rigour 
in the onboarding of new suppliers and has an 
emphasis on supplier consolidation and ethical 
sourcing with SkyCity choosing the best mix of 
suppliers to meet its business requirements.

Our primary focus is procuring from businesses 
operating in the same countries in which SkyCity 
operates, thus supporting local economies even 
where, in some instances, goods are imported. Our 
secondary focus is procuring local products and 
produce from businesses that are geographically 
close to our businesses.

In the financial year ended 30 June 2021, SkyCity 
spent over $33 million on food and beverage items 
across New Zealand and Adelaide. This equates to 
over 22% of our operational spend. We will continue 
to work with our food and beverage suppliers 
to gain more understanding as to where our 
products are being sourced to ensure a local focus 
where practical.

SkyCity engages local contractors wherever possible 
for its construction projects who, in turn, procure 
local products, materials and subcontractors where 

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feasible. Many of the gaming products and equipment required by SkyCity for its casino operations are not 
able to be manufactured or sourced locally - in sourcing these items internationally, SkyCity's focus is on 
procuring such items from ethical suppliers.

In 2020, we refined our sourcing strategy by developing clear definitions for what constitutes “local” in the 
context of our supplier and product classifications. Using these definitions, we reviewed (and regularly review) 
the top 100 suppliers (by spend) at each of the SkyCity properties to understand where our products are 
being sourced.

Category

Suppliers

Same country

Locally based

Majority locally owned

Products

Locally manufactured

Locally produced  
and/or manufactured

Definition

Products procured 
from businesses in the 
same country

Products procured from 
businesses in the same 
region as the relevant 
SkyCity property 

(for example, the 
Waikato region for 
SkyCity Hamilton)

Products procured 
from businesses with 
greater than 50% local 
ownership

Products manufactured 
locally, but from 
imported products

Entire product is 
manufactured from 
locally sourced 
products

Top 100 Suppliers 
Per Site (as at  
30 June 2021)

Same 
Country

Locally 
Based

Majority 
Locally 
Owned

Auckland

Hamilton

Queenstown

Adelaide

94%

89%

94%

96%

79%

44%

40%

64%

62%

67%

72%

64%

S a m e country

L

o

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ctured

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y   p r o d uce
u facture

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Our Suppliers

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Sleeping Easy

SkyCity sources a range of luxury bedding made from recycled plastic bottles by Vendella, a New Zealand 
owned and operated business, for SkyCity’s Auckland hotels. Through its participation in our EcoVadis 
assessment/audit process, Vendella was awarded a silver rating by EcoVadis. 

A three-step recycling process transforms plastic bottles into a microfibre for Vendella’s luxury bedding range. 
Plastic bottles are sterilised and reduced from their raw waste state into small flakes. These small flakes are 
spun into a yarn and then transformed into premium, hypoallergenic, microfibre that has a high loft and 
luxurious softness.

In 2017, Vendella threw its support behind Keep New Zealand Beautiful, forming The Dream Green Initiative 
partnership. For every eight ‘Dream 900’ pillows sold, Vendella funds the planting of a native seedling. 
Since 2017, the initiative has funded the planting of over 4,000 native trees throughout New Zealand.

Since September 2015, SkyCity has purchased over 7,700 pillows, duvet inners, mattress protectors, 
quilts and blankets from Vendella – the equivalent of around 194,000 plastic bottles.

Save the Planet
while you sleep

We are part of ‘The Dream Green Initiative’ that helps 
Kiwi accommodation providers, like us, to provide more 
sustainable options during your stay!

To date, the SkyCity Hotels Group has helped recycle: 

194,000

Plastic Bottles

Dreamticket  
Bliss Pillow

25

Bottles

Dreamticket  
Dream Pillow

23 

Bottles

Dreamticket  
Duvet Inner

Dreamticket 
Mattress Protector

Dreamticket 
Snug Quilt

25-46Bottles

5-12

Bottles

37

Bottles

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“ The fundamental 
features of a 
sustainable supply 
chain are social, 
environmental, and 
financial responsibility. 
Developing my 
knowledge about 
each feature was the 
first step for me in 
understanding the 
expectations that 
SkyCity has in making 
our supply chain more 
sustainable and aligned 
across the business.”

Shonan Pereira 
Procurement 

Shonan joined SkyCity in 2017 as National 
Procurement Coordinator and is currently a 
Procurement Specialist in our Procurement team. 

For Shonan, the most exciting and rewarding feature 
of her time at SkyCity is he tāngata, he tāngata, 
he tāngata - the people, the people, the people. 
“The relationships I’ve built with my internal and 
external stakeholders is an extremely rewarding part 
of my role. Being able to take them on the journey to 
achieve a goal that’s beneficial to the team and the 
overall business is so important and fulfilling”. 

In her role managing three key portfolios - Property 
Services, Corporate and Marketing, Shonan is mindful 
of the commitments and responsibilities SkyCity has 
when she engages with key stakeholders. 

“Taking a hands-on, grassroots approach to supplier 
engagement is a positive way of engaging with 
others. One-on-one engagement always helps build 
understanding between parties and aligns supplier 
goals with SkyCity’s sustainability pillar. It’s about 
building relationships and being able to understand 
people, their business goals and requirements and 
their challenges as well. 

People and businesses become loyal to brands that 
they share their values with and here at SkyCIty 
we invest in and promote sustainable practices 
that help reduce waste and use ethically sourced 
materials – our long standing supplier relationships 
are a testament to this. The work I do helps me 
assign accountability for myself and the suppliers 
we align with. Personal accountability is as equally 
important as holding others accountable, especially 
in a procurement role. Our documentation, language 
and procurement processes reflect SkyCity’s values 
and, when we’re in negotiations, our expectations are 
made clear”.

115

Protect the 
environment 

Active commitment to reducing  
our environmental footprint.

Our Environment

We are dedicated to growing in a sustainable 
manner with a commitment to environmental 
sustainability as a foundation for successful 
economic, social and cultural development.

Priority Issues

FY21 Performance Highlights

• 

  Climate change/emissions 
reduction

•  Reducing waste

•  Reducing water use

•  Employee activation 

Key Stakeholders

•  KiwiHarvest 

•  Toitū Envirocare

•  Climate Leaders Coalition

• 

 Energy Efficiency and 
Conservation Authority

•  SUEZ-ResourceCo

•  Beca

•  Sustainable Business Council

•  EnviroWaste  

• 

• 

  Appointed Beca to produce a de-carbonisation roadmap which 
will guide SkyCity towards its science-based targets 

 Continued reduction in the use of single-use plastics across all 
SkyCity properties (against the 30 June 2020 baseline), with: 

     –   SkyCity Adelaide achieving a 60% reduction in plastic volume 

     –   SkyCity Auckland achieving a 37% reduction in plastic volume 

     –   SkyCity Hamilton achieving a 46% reduction in plastic volume 

     –   SkyCity Queenstown achieving a 48% reduction in plastic volume 

• 

• 

 Continued reduction in electricity use with assistance from the 
B-Tune programme

 Achieved carbon zero status for the SkyCity Group (by way of 
offset thorough Toitū Envirocare)

FY21 Key Challenges

• 

• 

 Introducing food waste composting across all SkyCity properties

 Lack of alternatives to certain single use plastics, making zero 
single use plastics difficult to achieve 

FY22 Focus Areas 

• 

 Continued focus on carbon reduction emissions across the Group

•  Continued focus on reducing water use across the Group

• 

• 

 Deliver a zero waste technology solution for the 
SkyCity Auckland site

 Deliver a green waste composting solution for all SkyCity 
properties 

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Working within the limits of the natural 
environment will allow current and future 
generations to benefit from its resources to ensure 
continual economic and social prosperity, which we 
believe results in business continuity and positive 
impacts on staff and stakeholder wellbeing.

Reducing Waste

Since 2015, SkyCity has reduced its waste sent to 
landfill by 43.4%, in part due to the mandated 
property closures during FY20 and FY21  
(in response to the COVID-19 pandemic).

Food Donations and Composting 

In Auckland, SkyCity continued to support 
KiwiHarvest, a national food rescue charity 
that redistributes excess food, free of charge, to 
community groups and social service agencies, 
with donations of food from its Auckland property. 
During the past financial year, the SkyCity Auckland 
property donated around 150kgs of food to 
KiwiHarvest.

Food that cannot be donated from the 
SkyCity Auckland kitchens is collected and 
commercially composted offsite to be used on 
New Zealand soils to aid the horticulture industry. 
During the past financial year, through the efforts of 
our kitchen teams, SkyCity sent 148 tonnes of food 
waste to be commercially composted - bringing 
the total amount collected and composted 
since the programme began in April 2017 to 
over 1,000 tonnes. Pleasingly, SkyCity’s focus on 
reducing food wastage has resulted in a reduction 
of food waste being composted each year since the 
programme began.

Upcycling Textiles

In the last financial year, our SkyCity Hamilton 
Wardrobe team (with assistance from a small group 
of supporters from other departments) repurposed 
approximately 230 metres of fabric from old 
uniforms into face masks for staff, door stops, dining 
table phone holders for staff, cushions for staff areas 
and kitten hammocks for cat rescue operators.

118

As part of the A$330 million SkyCity Adelaide 
development project (which officially opened in 
December 2020), iconic South Australian fashion 
designer Liza Emanuele was commissioned 
to design a range of new uniforms for 
SkyCity Adelaide. This uniform refresh resulted 
in over 13,000 obsolete garments, which were 
donated to three important charities – St Vincent de 
Paul (Vinnies) and two local Adelaide charities, Hutt 
St Centre and Dressed for Success Adelaide. The 
Hutt St Centre is a place of hope and opportunity 
for people facing homelessness to rebuild their 
lives without judgement. Dressed for Success is 
an organisation empowering women to achieve 
economic independence by providing a network of 
support and professional attire to help them thrive 
in work and life. Uniforms donated to international 
charity St Vincent de Paul have been shipped to 
Africa where they will be distributed throughout 
much needed regions.

SkyCity Adelaide Wardrobe Manager, 
Caterina Goglia, and SkyCity Adelaide 
employee, Bianca White, oversaw 
the donation of over 13,000 obsolete 
garments to three charities.

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Plastics

SkyCity continues to transition from traditional 
plastic to commercially compostable food and 
beverage packaging, such as takeaway coffee cups 
and lids, straws, plates, containers and cutlery. 
The packaging is made from rapidly replenishing 
plant-based material and can be disposed of in 
food waste bins. 

The goals of SkyCity’s Zero Waste Strategy are to 
eliminate waste sent to landfill and improve the 
efficiency of resource use through reduction and 
recycling. Stage one involves the removal of all 
customer facing single-use plastics, such as water 
bottles and Styrofoam cups. Stage two is the 
development of a plan to remove plastic packaging 
from the Sky Tower gift shop in Auckland. The 
third stage involves quantifying all non-customer 
facing plastics, which are used by suppliers of 
goods to SkyCity, and developing a collaborative 
plan to reduce or replace these with more 
sustainable alternatives.

From 1 March 2021, single-use plastic straws, 
cutlery and stirrers have been prohibited from sale, 
supply or distribution in South Australia (including 
bioplastic alternatives) under the Single-Use and 
Other Plastic Products (Waste Avoidance) Act 2020 
(SA) - the first legislation of its kind in Australia. 
From 1 March 2022, expanded polystyrene cups, 
bowls, plates and clamshell containers will also be 
prohibited from sale, supply or distribution in South 
Australia under the Act. These items are not utilised 
in SkyCity’s properties. 

During the last financial year, we have continued to 
reduce our use of single-use plastics across SkyCity’s 
properties, with: 

• 

• 

• 

• 

 SkyCity Adelaide achieving a 60% reduction in 
plastic volume (driven by the introduction of the 
Single-Use and Other Plastic Products (Waste 
Avoidance) Act 2020 (SA)); 

 SkyCity Auckland achieving a 37% reduction in 
plastic volume; 

 SkyCity Hamilton achieving a 46% reduction in 
plastic volume; and

 SkyCity Queenstown achieving a 48% reduction 
in plastic volume, 

(in each case as a comparison against the 
30 June 2020 baseline).

Whilst there is a lack of alternatives to certain 
single-use plastics, SkyCity continues to transition 
from traditional plastic to commercially 
compostable food and beverage packaging 
wherever possible.

Eliminate Waste to Landfill 

Over the last financial year, we have continued to 
consider and progress the feasibility for a waste 
converter for SkyCity Auckland, the largest and 
busiest property within the SkyCity Group. The 
waste converter is a zero waste to landfill option 
which can process nearly all waste materials (with 
the exception of construction waste and batteries). 
Materials that can be composted or that SkyCity 
receives a rebate from (such as cardboard), would 
continue to be recycled through existing avenues 
as would glass and HDPE plastics. The residual 
product from the converter has calorific value 
that is suitable to be made into an energy source 
or a building material (similar to MDF). The key 
objectives of the converter are to achieve zero waste 
to landfill, reduce associated costs of disposing 
waste to landfill and to ensure that the end product 
will be recycled in New Zealand. If achieved, SkyCity 
Auckland would be the first casino in the world to 
achieve a zero waste to landfill status.

In Adelaide, SkyCity has engaged SUEZ to assist 
SkyCity Adelaide in achieving zero waste to 
landfill. SUEZ offers recycling and commercial 
food composting solutions with the remaining dry 
general waste being diverted to SUEZ-ResourceCo 
(a joint venture between SUEZ and ResourceCo). 
The Suez-ResourceCo facility processes commercial, 
industrial and construction waste into Processed 
Engineered Fuel (PEF) which is then used as a 
fuel source by Adelaide Brighton Cement instead 
of using traditional fossil fuels. PEF is used to 
power cement kilns, reducing carbon emissions 
by 30%. SUEZ-ResourceCo has the capacity to 
convert up to 350,000 tonnes of raw material per 
annum into 180,000 tonnes of PEF, and reducing 
carbon emissions by 30%. Since commencing this 
partnership with Suez in December 2020, SkyCity 
Adelaide has significantly increased its waste 
diversion from landfill from an average of 30% to an 
average of 92% in the first 7 months – resulting in:

• 

 92 tonnes of dry waste being processed at the 
Suez-ResourceCo facility (preventing 37 tonnes 
of CO2 being emitted into the atmosphere) – 
enough to produce 199 tonnes of clinker blocks 
or 685m3 of concrete; and

Our Environment

119

• 

 132 tonnes of organic food waste being collected 
by SUEZ for reuse in soil compost by many of 
SkyCity Adelaide’s suppliers, creating a circular 
economy and second use of our food waste.

Climate Change and Emissions

Although SkyCity is not, through its usual day-to-day 
operations, a major emitter of greenhouse gases, we 
recognise the role that we need to play in reducing 
our impacts. We are committed to progressing 
initiatives to reduce emissions and taking action to 
combat climate change.

As part of SkyCity’s commitment to climate action, 
we have measured, audited and verified SkyCity’s 
carbon footprint for FY15–FY21 through the Certified 
Emissions Measurement and Reduction Scheme 
programme operated by Toitū Envirocare, a 
government-owned environmental certifications 
body in New Zealand. 

Climate Change Strategy

In February 2019, SkyCity announced a climate 
change strategy that would see SkyCity’s 
New Zealand sites become carbon neutral by 
30 September 2019, with SkyCity’s Adelaide site 
achieving carbon neutrality by 30 September 2020. 
As part of this strategy, a SkyCity Green Fund was 
established – funded by an internal carbon levy 
paid by each of SkyCity’s Auckland, Hamilton, 
Queenstown and Adelaide sites relative to each 
site’s emissions. The levy is an internal charge of $25 
per tonne of carbon, in line with the New Zealand 

Government’s price of carbon under the Emissions 
Trading Scheme. Funds from the levy are used 
to offset SkyCity’s carbon footprint to net zero by 
investing in emission reduction projects selected 
by Toitū Envirocare. The SkyCity Green Fund has 
also accrued and invested in projects identified 
and developed by SkyCity employees to reduce 
SkyCity’s carbon emissions in accordance with its 
science-based targets set in 2019.

SkyCity employees have had the opportunity to 
measure and offset their own household carbon 
footprints, with SkyCity matching their offset 
dollar-for-dollar by payment into the SkyCity  
Green Fund.

Pleasingly, SkyCity was among the first major 
New Zealand companies to go carbon neutral 
and was certified carbonzero by Toitū Envirocare 
in New Zealand in October 2019 following the 
payment by SkyCity of $86,000 to offset the 
equivalent of 12,866 tonnes of carbon (measured in 
FY19). The carbon credits purchased through Toitū 
Envirocare are generated by international projects, 
which will fund 48,000 solar household cookers 
for rural communities in China and help build 
wind farm capacity in India to replace fossil fuel 
alternatives. 

As planned, the SkyCity Adelaide property also 
became carbon neutral, alongside SkyCity’s 
New Zealand sites, when the emissions generated 
during the year ended 30 June 2020 (5,518 tonnes 
of carbon) were offset by purchasing carbon credits 
through Toitū Envirocare in September 2020. In 
total, SkyCity paid $131,238 to offset the equivalent 

SkyCity has submitted to the Science Based Targets (SBT) initiative, 
a partnership between CDP (formerly Carbon Disclosure Project),  
the United Nations Global Compact, the World Resources Institute  
and the World Wildlife Fund, to set science-based reduction targets  
from our FY15 base year. Targets are science-based when in line with  
the level of decarbonisation required to keep global temperature  
increase well below 2°C. 

As part of this, SkyCity has committed to reduce absolute scope one and scope two Green House 
Gas (GHG) emissions by 38% by 2030 and by 73% by 2050 (from a 2014-2015 base year) and that 67% 
of SkyCity’s suppliers, by spend covering purchased goods and services and capital goods, will set 
science-based scope one and scope two targets by the year 2023. SkyCity was the first hospitality 
business in Oceania to set science-based targets to help keep the rise in global temperature to well 
below 2°C.

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of 15,137 tonnes of carbon in respect of the Group's 
FY20 carbon emissions.

The emissions generated by the SkyCity Group 
during the year ended 30 June 2021 (16,750 tonnes 
of carbon) were offset by the purchase of $166,663 
in carbon credits through Toitū Envirocare in  
August 2021.

Reductions in Water and Electricity Use

SkyCity has continued to implement water saving 
initiatives at its largest SkyCity Auckland property in 
response to water use restrictions in Auckland City 
(imposed since May 2020), including: 

• 

• 

• 

• 

 washing buildings and windows using buckets of 
water rather than hoses; 

reusing water for other outdoor cleaning tasks; 

 using dishwashers only when full and turning off 
taps in the kitchens; 

 making staff and hotel guests aware of the water 
restrictions; and 

• 

restrictions on cooling tower usage. 

A number of initiatives led by the Property Services 
team at our Auckland site, including continuous 
commissioning and finetuning of the Building 
Management System (BMS) and the B-Tune 
programme (building tune), have cumulatively 
generated significant reductions in SkyCity Auckland’s 
use of utilities reducing our overall carbon emissions 
and spend on electricity, gas and water.

Climate Change Governance and Risks

SkyCity’s climate change strategy is overseen 
by the Board’s Sustainability Committee. 
A management-led Climate Change Committee 
is responsible for working with wider operational 
management to execute the strategy.

The New Zealand Government published its first 
National Climate Change Risk Assessment in August 
2020 and, in April 2021, introduced legislation (in 
the form of the Financial Sector (Climate-related 
Disclosure and Other Matters) Amendment Bill) 
to make climate-related disclosures aligned 
with the Recommendations of the Task-Force 
on Climate-related Financial Disclosures (TCFD) 
mandatory for some organisations, including 

publicly listed companies (such as SkyCity) and 
large insurers, banks, non-bank deposit takers and 
investment managers. If approved by Parliament, 
the legislation will require climate-related 
disclosures for financial years commencing in 2022, 
with disclosures being made in 2023 at the earliest. 
The New Zealand Government is also due to issue a 
National Adaptation Plan in August 2022, which is 
expected to provide further guidance on how local 
and central government will respond to climate 
change risks. These documents and legislation will 
be a critical resource for SkyCity to take its climate 
change strategy, planning and reporting to the next 
stage. SkyCity is committed to progressing towards 
TCFD-compliant reporting and aims to progress 
with detailed scenario analysis as part of its ongoing 
journey towards TCFD-compliant reporting. 

SkyCity is a signatory to the Climate Leaders 
Coalition, a group representing a variety of 
businesses from different industries which 
contribute to nearly half of New Zealand’s emissions. 
The group’s goal is to help New Zealand transition to 
a low emissions economy and, in doing so, create a 
positive future for New Zealanders, business and the 
economy. Members of the Climate Leaders Coalition 
have signed a joint Climate Change Statement, 
which commits their companies to action and is the 
group’s first step in their drive for positive change. 
By signing the statement, each of the businesses 
has committed to:

• 

• 

• 

• 

• 

 measuring their greenhouse gas emissions and 
publicly reporting on them;

 setting a public emissions reduction target 
consistent with keeping within 2°C of warming;

 working with their suppliers to reduce their 
greenhouse gas emissions;

 supporting the Paris Agreement and 
New Zealand’s commitment to it; and

 supporting the introduction of a climate 
commission and carbon budgets enshrined 
in law.

The Climate Leaders Coalition recognises the role 
that business can play in bringing about change 
and demonstrates the significant leadership 
direction being taken by businesses on the issue of 
climate change.

Our Environment

121

SkyCity Climate Related Risks

Nature of Risk

Physical risks

Description and Impact

Rise in global temperatures

Increase in violent weather 
events, including cyclone, sea 
surge, tornado

Rise in sea levels

Increased load on air 
conditioning, increased power 
outages, increased reliance on 
generators, increased fire risk 
in Adelaide and a reduced ski 
season in Queenstown

Damage to property, business 
interruption, undrinkable 
water, gas leaks, power outages, 
increased reliance on generators, 
reduced visitation/tourism and 
the need for new infrastructure to 
be more resilient

Salt intrusion in soils impacting 
supply chain

Market and reputational risks 
and opportunities

• 

 Shift in consumer preferences, increasing societal pressure to 
participate in green economy and the stigma of not participating

•  Potential for banks to increase cost of funds for non-green entities

• 

• 

• 

• 

• 

• 

• 

• 

• 

 Increasing long term focus by investors in green funds, which could 
impact SkyCity’s share price

 Increased challenges with tourism around New Zealand 
(erratic weather) increases the opportunity for an indoor “proxy” 
experience

 Potential for New Zealand to become a more attractive tourism 
destination for its “green” status

 Increase in compliance and reporting costs associated with 
measuring, demonstrating and actioning new requirements

 Change in policy and regulations (new building construction, 
building fit outs and remedial work to maintain building warrant 
of fitness)

 General increase in cost of doing business (through an emissions 
trading scheme and/or value chain risk), including fuel, water, 
waste water, electricity, gas, transportation, taxes, waste disposal, 
certain goods and services, and insurance

 Prohibition of non-green consumables, which may cost more or 
less than alternative green consumables

 Change in infrastructure and furniture, fixtures, and equipment 
(FFE) costs (green standards, energy efficiency, electric vehicles and 
other green technology)

 SkyCity will be considering carbon in future investment and 
divestment opportunities

Policy and legal risks

Economic risks and 
opportunities

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FY21 Carbon Footprint Inventory

67%*

21%

1%

4%

7%

Electricity 

Gas 

Flights 

Waste 

Other 

FY20 – 53%

FY20 – 24%

FY20 – 10%

FY20 – 4%

FY20 – 9%

*The increase in electricity usage from FY20 to FY21 is due to a reduction in COVID-19 closures and the completion of the SkyCity Adelaide expansion.

FY15–FY21 Performance

The following graphs summarise SkyCity's key environmental performance data for FY15–FY21.

SkyCity has continued efforts to reduce its carbon footprint – with Scope 1 and 2 emissions combined 
reducing by 18.7% since FY15 and emissions from waste reducing by 52.7%, in part due to the mandated 
property closures and travel restrictions during FY20 and FY21 (in response to the COVID-19 pandemic).

The increase in absolute carbon from FY18 to FY19 was due to increased air travel across the Group, which 
SkyCity reduced in FY20 and FY21 through better utilisation of Skype for Business and economy class flights 
and due to COVID-19 related international border restrictions.

Total Emissions (Scope 1, 2 and 3) (Tonnes CO2e) – by Site

12,000

10,000

10,093

8,000

7,290

6,000

4,000

2,000

0

8,786

8,934

6,598

6,226

7,506

8,047

7,102

5,158

1,119

314

955

311

903

281

658 292

833

644

FY15

*

FY18

FY19

FY20

FY21

Adelaide

Auckland

Hamilton

Queenstown

*SkyCity's science-based reduction targets are set from our FY15 base year.

Our Environment

123

Scope 1 and 2 Emissions (Tonnes CO2e) – Group

17,333

15,270

15,129

12,207

10,629

10,367

15,196

10,784

12,822

8,085

5,126

4,640

4,761

4,736

4,412

17,500

15,000

12,500

10,000

7,500

5,000

2,500

0.0

FY15*

FY18

FY19

FY20

FY21

Scope 1

Scope 2

Scope 1 & 2

Scope 3 Emissions (Tonnes CO2e) – Group

2,137

1,425 1,477

1,298

2,747

1,152

3,000

2,500

2,000

1,500

1,000

500

0

1,520

654

654

122

FY15*

FY18

FY19

FY20

FY21

Waste

Flights

*SkyCity's science-based reduction targets are set from our FY15 base year.

124

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2021Scope Definitions

Through the Toitū carbonreduce certification (formerly the Certified Emissions Measurement and Reduction 
Scheme) operated by Toitū Envirocare, SkyCity must report all Scope 1, Scope 2 and Scope 3 emissions 
(unless deemed de minimis), where: 

• 

 Scope 1 emissions are direct emissions from sources owned or controlled by SkyCity – for example, gas 
(LPG and natural), fuel combustion from company vehicles, rental cars and leased fleet, and refrigerant 
and air conditioning systems;

•  Scope 2 emissions are indirect emissions from electricity purchased by SkyCity; and

• 

 Scope 3 emissions are indirect emissions from sources not owned or controlled by SkyCity but resulting 
from SkyCity's activities – for example, travel (including short and long-haul air travel), waste sent to 
landfill and freight/couriers (for items exceeding 2kg).

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Independent Limited Assurance Statement to the Management and Directors of 
SkyCity Entertainment Group Limited

Our Conclusion:
Ernst & Young Limited (‘EY’, ‘we’) have been engaged by SkyCity Entertainment Group Limited (‘SkyCity’) to perform a limited assurance 
engagement, as defined by the International Standard on Assurance Engagements (New Zealand), 3000: Assurance Engagements Other 
than Audits or Reviews of Historical Financial Information (‘ISAE (NZ) 3000’), hereafter referred to as the ‘engagement’, over selected 
disclosures included in SkyCity’s 2021 Annual Report (‘Report’) for the year ended 30 June 2021. Based on our procedures and the 
evidence obtained, as of 23 August 2021 we are not aware of any material modifications that should be made to the selected disclosures 
included in our review in order for the disclosures to be in accordance with the criteria.

What our review covered

We  reviewed  SkyCity’s  selected  disclosures  (subject 
matter), listed below, as disclosed in the Report, for the year 
ended 30 June 2021. 

Selected disclosures

/
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t
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Customer exclusions issued at SkyCity
casinos (#)

Customers identified in breach of their
exclusion orders in FY21 (#)

l

Zealand staff (%)

e Gender pay gap for Australia and New
p
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P
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Workforce diversity statistics

Metric

1,077

1,373

Aus - 6.1%

NZ - 6.9%

Top 10 
Ethnicities

Reduction in waste to landfill volume
FY15-FY21 (tonnes)

43.4%

Contributions by SkyCity casinos to the
SkyCity Community Trusts (NZ$)

4.1 million 
(NZ$) 

Total procurement spend on food and
beverage from Australia and New
Zealand-based suppliers (NZ$)

33,857,375
(NZ$)

Total FY21 spend excluding construction

(%)

213,262,178 
(NZ$)

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Criteria applied by SkyCity

In preparing the selected disclosures, SkyCity applied: 

► Global Reporting Initiative’s (GRI) Standards; and
► SkyCity’s own published criteria (the Criteria).

SkyCity’s responsibilities 

in  accordance  with 

SkyCity’s management (‘Management’) was responsible for 
selecting  the  Criteria,  and  for  presenting  the  selected 
disclosures 
that  Criteria.  This 
responsibility included establishing and maintaining internal 
controls  and  adequate  records  and  making  estimates  that 
are  relevant  to  the  preparation  of  the  subject  matter,  such 
that  it  is  free  from  material  misstatement,  whether  due  to 
fraud or error. 

EY’s responsibilities 

Our  responsibility  is 
to  express  a  limited  assurance 
conclusion  on  selected  disclosures  included  in  the  Report 
based on the evidence we obtained.  

We  conducted  our  engagement 
in  accordance  with 
the  International  Standard  on  Assurance  Engagements 
(New Zealand), 3000: Assurance Engagements Other than 
Audits  or  Reviews  of  Historical  Financial 
Information 
(‘ISAE  (NZ)  3000’)  and  the  terms  of  reference  for  this 
engagement  as  agreed  with  SkyCity  on  8  July  2021.  The 
standard 
that  we  plan  and  perform  our 
engagement  to  obtain  limited  assurance  about  whether, 
in  all  material  respects,  the  subject  matter  is  presented 
in  accordance  with  the  Criteria,  and  to  issue  a  report.  The 
nature,  timing,  and  extent  of  the  procedures  selected 
depend  on  our  judgment,  including  an  assessment  of  the 
risk  of  material  misstatement,  whether  due  to  fraud  or 
error.  

requires 

We  believe  that  the  evidence  obtained  is  sufficient  and 
appropriate  to  provide  a  basis  for  our  limited  assurance 
conclusions.

Key suppliers completed an EcoVadis

assessment/audit process as at 30 June

71

EY’s independence and quality control

2021 (#)

A member firm of Ernst & Young Global Limited

126

independent  of  SkyCity 

We  are 
in  accordance  with 
Professional  and  Ethical  Standard  1  International  Code  of 
Ethics  for  Assurance  Practitioners  (including  International 
Independence  Standards)  (New  Zealand)  issued  by  the 
New Zealand  Auditing  and  Assurance  Standards  Board, 
and we 

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2021have fulfilled our other ethical responsibilities in accordance 
with these requirements.

description  suggested that  they  should  have  been 
classified as recordable incidents

The  firm  applies  Professional  and  Ethical  Standard  3 
(Amended)  and,  accordingly,  maintains  a  comprehensive 
system of quality control including documented policies and 
procedures regarding compliance with ethical requirements, 
professional  standards  and  applicable  legal  and  regulatory 
requirements.

Description of procedures performed 

Procedures  performed  in  a  limited  assurance  engagement 
vary in nature and timing from, and are less in extent than 
for, a reasonable assurance engagement. Consequently, the 
level  of  assurance  obtained 
limited  assurance 
engagement is substantially lower than the assurance that 
would  have  been  obtained  had  a  reasonable  assurance 
engagement  been  performed.  Our  procedures  were 
designed to obtain a limited level of assurance on which to 
base our conclusion and do not provide all the evidence that 
would  be  required  to  provide  a  reasonable  level  of 
assurance.

in  a 

Although we considered the effectiveness of Management’s 
internal controls when determining the nature and extent of 
our  procedures,  our  assurance  engagement  was  not 
designed  to  provide  assurance  on  internal  controls.  Our 
procedures  did  not  include  testing  controls  or  performing 
procedures relating to checking aggregation or calculation of 
data within IT systems.

A 
limited  assurance  engagement  consists  of  making 
enquiries, primarily of persons responsible for preparing the 
selected  disclosures  and  related  information,  and  applying 
analytical and other review procedures including: 

► Conducting interviews with key personnel to understand
SkyCity’s process for collecting, collating and reporting
the selected disclosures during the reporting period

► Checking that the Criteria has been reasonably applied

in preparing the selected disclosures

► Checking the reasonableness of assumptions

► Inquiring of personnel to identify risks of underreporting

and quality controls

► Undertaking data analytics to check the reasonableness
of the data supporting disclosures, such as analysis of
month on month changes in the consumption of various
energy sources

► Performing  recalculations  of  performance  metrics  to
confirm  quantities  stated  were  replicable,  such  as
performing a recalculation of greenhouse gas emissions
using source data and the relevant emissions factor as
defined by the Criteria

► Assessing  evidence  on  a  sample  basis,  such  as
selecting a sample of non-recordable health and safety
incident
incidents  and  assessing  whether 

the 

A member firm of Ernst & Young Global Limited

► Checking  aggregation  of  selected  disclosures  and

transcription to the Report

► Checking  the  appropriateness  of  the  presentation

relating to the selected disclosures.

Use of our Assurance Statement 

We  disclaim  any  assumption  of  responsibility  for  any 
reliance  on  this  assurance  statement,  or  on  the  selected 
disclosures to which it relates, to any persons other than the 
management  and  the  Directors  of  SkyCity,  or  for  any 
purpose  other  than  that  for  which  it  was  prepared.  Our 
review  included  web-based  information  that  was  available 
via web links as of the date of this assurance statement. We 
provide  no  assurance  over  changes  to  the  content  of  this 
web-based  information  after  the  date  of  this  assurance 
statement.

Ernst & Young

Auckland, New Zealand

23rd August 2021

Pip Best

Partner

127

Corporate 
Governance 
Statement and  
Other Disclosures

SkyCity Entertainment Group Limited is committed 
to maintaining the highest standards of corporate 
behaviour and responsibility and has adopted 
governance policies and procedures reflecting this. 

In establishing its governance policies and 
procedures, the SkyCity Board has adopted 
eleven governance parameters as the cornerstone 
principles of its corporate governance charter as set 
out in the company’s Board Charter (available in 
the Governance section of the company’s website 
at www.skycityentertainmentgroup.com). As a 
New Zealand company listed on the New Zealand 
and Australian stock exchanges, these cornerstone 
principles, detailed below and on the following 
pages, reflect the Listing Rules and Corporate 
Governance Code of NZX Limited (NZX), the 
Listing Rules of ASX Limited (ASX), the Corporate 
Governance Principles and Recommendations 
(Fourth Edition) of the ASX Corporate Governance 
Council, and the New Zealand Financial Markets 
Authority’s Corporate Governance Principles 
and Guidelines.

SkyCity is listed as a ‘Foreign Exempt Listing’ on 
the ASX. The ASX Foreign Exempt Listing category 
is based on a principle of substituted compliance 
recognising that, for secondary listings, the primary 
regulatory role and oversight rest with the home 
exchange and the supervisory regulator in that 
jurisdiction. As a company with ASX Foreign 
Exempt Listing status, SkyCity is not required to 
comply with ASX Listing Rule 4.10, which requires 
entities to include certain prescribed information in 
their annual reports, or the Corporate Governance 
Principles and Recommendations (Fourth Edition) 
of the ASX Corporate Governance Council. 
Notwithstanding, SkyCity has taken into account 
ASX Listing Rule 4.10 when preparing this annual 
report and considers its corporate governance 
practices and principles have substantially 
reflected the recommendations set by the ASX 
Corporate Governance Council, in addition to all 

the corporate governance principles set out in 
the NZX’s Corporate Governance Code, during the 
financial year ended 30 June 2021. In addition, 
as mentioned above, the cornerstone principles 
set out in SkyCity’s Board Charter (available in the 
Governance section of the company’s website at 
www.skycityentertainmentgroup.com) continue to 
reflect the principles in the Corporate Governance 
Principles and Recommendations (Fourth Edition) 
of the ASX Corporate Governance Council.

1.    Roles and Responsibilities of 
the Board and Management

SkyCity’s procedures are designed to:

• 

• 

• 

 enable the Board to provide strategic guidance 
for the company and effective oversight of 
management;

 clarify the respective roles and responsibilities of 
Board members and senior executives in order to 
facilitate Board and management accountability 
to both the company and its shareholders; and

 ensure a balance of authority so that no single 
individual has unfettered powers.

The Board Charter details the Board’s role and 
responsibilities. The Board establishes the 
company’s objectives, the major strategies 
for achieving those objectives and the overall 
policy framework within which the business 
of the company is conducted, and monitors 
management’s performance with respect to 
these matters.

The Board is also responsible for ensuring that the 
company’s assets are maintained under effective 
stewardship, that decision-making authorities within 
the organisation are clearly defined, that the letter 
and intent of all applicable company and casino 
laws and regulations are complied with, and that 
the company is well managed for the benefit of its 
shareholders and other stakeholders.

128

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Specific responsibilities of the Board include:

the addition of value to the company.

• 

• 

• 

• 

• 

• 

• 

• 

 oversight of the company, including its control 
and accountability procedures and systems;

 appointment, performance, and removal of the 
Chief Executive Officer;

 confirmation of the appointment and removal 
of the senior executive group (being the direct 
reports to the Chief Executive Officer);

 setting the remuneration of the Chief Executive 
Officer and approval of the remuneration of the 
senior executive group;

 approval of the corporate strategy and objectives 
and oversight of the adequacy of the company’s 
resources required to achieve the strategic 
objectives;

 approval of, and monitoring of actual results 
against, the annual business plan and budget 
(including the capital expenditure plan);

 review and ratification of the company’s systems 
of risk management and internal compliance 
and control, codes of conduct and legal 
compliance; and

 approval and monitoring of the progress of 
capital expenditures, capital management 
initiatives, acquisitions and divestments.

The Board has responsibility for the affairs and 
activities of the company, which in practice is 
achieved through delegation to the Chief Executive 
Officer and others (including SkyCity appointed 
directors on subsidiary company boards) who 
are charged with the day-to-day leadership and 
management of the company. The Board maintains 
a formal set of delegated authorities that details 
the extent to which employees can commit the 
company. These delegated authorities are approved 
by the Board and are subject to annual review by 
the Board.

The Chief Executive Officer also has the 
responsibility to manage and oversee the interfaces 
between the company and the public and to act as 
the principal representative of the company.

Each director and senior executive has a written 
agreement with the company setting out their 
terms of appointment and responsibilities.

2.    Structure the Board to  

Add Value

Board effectiveness requires the efficient discharge 
of the duties imposed on the directors by law and 

To achieve this, the SkyCity Board is structured to:

• 

• 

• 

 have a sound understanding of, and competence 
to deal with, the current and emerging issues of 
the business;

 effectively review and challenge the performance 
of management and exercise independent 
judgement; and

 assist in the selection of candidates to stand for 
election by shareholders at annual meetings.

Board Composition and Skills Matrix

The Board ensures that it is of an effective 
composition and size to adequately discharge its 
responsibilities and duties and to add value to the 
company’s decision-making.

In order to meet these requirements, the 
Board membership comprises a range of skills 
and experience to ensure that it has a proper 
understanding of and competence to deal with 
the current and emerging issues of the business, 
to effectively review and challenge the performance 
of management, and to exercise independent 
judgement.

The areas of expertise and experience determined by 
the Board as being the key competencies required to 
meet these objectives are:

•  gaming industry experience and understanding; 

•  understanding of Asia and Asian consumers;

• 

local market knowledge;

•  government relations;

•  public relations and communications;

• 

investment banking;

•  property and real estate acumen;

• 

• 

 hospitality industry experience and understanding;

law;

•  finance and accounting;

•  mathematical fluency;

•  human resources;

•  health and safety;

•  marketing;

•  digital capability and exposure;

•  sustainability; and

•  millennial understanding.

Corporate Governance Statement

129

 
In June 2021, Board members completed a self-assessment survey to identify the Board’s overall 
competency in relation to the agreed areas of expertise and experience. The results of the survey are set 
out in the graph below – where 1 indicates low competency and 5 indicates high competency. Details of 
individual expertise and experience of the directors are set out on pages 60 – 63 of this annual report.

4.29

4.29

4.29

4.00

4.00

4.00

4.14

4.14

4.14

4.00 4.00

3.57

3.29

3.14

2.71

4.29

3.71

3.86

3.43

3.57

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4.50

4.00

3.50

3.00

2.50

2.00

1.50

1.00

0.50

0.00

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Where there is an identified gap in expertise and/or 
experience, the Board seeks to address that gap 
through learning and personal development, the 
use of independent expert advisors in specific 
areas of perceived need when necessary, or by the 
appointment of a director or directors with the 
relevant expertise and experience.

Appointment

The Board has established the Governance and 
Nominations Committee to:

• 

• 

 identify and recommend to the Board suitable 
persons for nomination as members of the Board 
and its committees (taking into account such 
factors as experience, qualifications, judgement, 
and the ability to work with other directors);

 annually review the overall composition and 
structure of the Board and its committee 
memberships and, if appropriate, the removal of 
a director from the Board and/or its committees;

• 

• 

• 

• 

 monitor the succession and rotation of Board 
and committee members;

 monitor the outside directorships and other 
business interests of directors with a view to 
ensuring independence/no conflicts of interest, 
and director capability and time availability to 
effectively undertake the requirements of their 
SkyCity Board and committee positions;

 monitor related parties, conflicts of interest, and 
independence issues;

 ensure that potential candidates understand 
the role of the Board and the time commitment 
involved when acting as a member of the Board;

•  oversee the evaluation of the Board; and

• 

review the Board’s succession planning.

External consultants are engaged to access a wide 
base of potential candidates and to review the 
suitability of candidates for appointment.

130

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The procedures for the appointment and removal 
of directors are prescribed in the company’s 
constitution, which, amongst other things, requires 
all potential directors to have satisfied the extensive 
probity requirements of each jurisdiction in which 
the Group holds gaming licences.

Subject to satisfaction of the probity requirements, 
the Board may appoint directors to fill casual 
vacancies that occur or to add persons to the 
Board up to the maximum number (currently 
10) prescribed by the constitution. If the Board 
appoints a new director during the year, that person 
will stand for election by shareholders at the next 
annual meeting. Shareholders are provided with 
relevant information on any candidate standing for 
election in the company’s notice of meeting.

Directors are appointed under the company’s 
Terms of Appointment and Reference for 
Directors and Board Charter (both available in 
the Governance section of the company’s website 
at www.skycityentertainmentgroup.com) for a 
term of three years and subject to re-election 
by shareholders in accordance with the rotation 
requirements of NZX and ASX and as prescribed in 
the company’s constitution.

Director Independence

The Board Charter and the company’s constitution 
require that the Board contains a majority of its 
number who are independent directors. SkyCity 
also supports the separation of the role of Board 
chair from the Chief Executive Officer position. 
The Board Charter requires the Board chair and 
(where appointed) deputy chair to be independent 
directors and prohibits the company’s Chief 
Executive Officer from filling either of these roles.

Directors are required to ensure all relationships 
and appointments bearing on their independence 
are disclosed to the Governance and Nominations 
Committee on a timely basis. In determining 
the independence of directors, the Board has 
adopted the definition of independence set 
out in the NZX Main Board Listing Rules and 
has taken into account the independence 
guidelines as recommended in the ASX Corporate 
Governance Council’s Corporate Governance 
Principles and Recommendations (Fourth Edition) 
(ASX Independence Guidelines).

At its June 2021 meeting, the Board reviewed the 
status of each director in accordance with the 
definition of independence set out in the NZX Main 
Board Listing Rules and taking into account the ASX 
Independence Guidelines and determined that all 
current non-executive directors were independent 
at the balance date having regard to the factors 
described in the NZX Corporate Governance Code 
and ASX Independence Guidelines that may impact 
director independence.

Access to Information and Advice

New directors participate in an individual induction 
programme, tailored to meet their particular 
information requirements.

Directors receive regular reports and comprehensive 
information on the company’s operations before 
each Board and committee meeting and have 
unrestricted access to any other information they 
require. Senior management is also available at and 
outside each meeting to address queries.

Directors are expected to maintain an up-to-date 
knowledge of the company’s business operations 
and of the industry sectors within which the 
company operates. Directors are provided with 
updates on industry developments and undertake 
training and regular visits to the company’s key 
operations. The Board also undertakes periodic 
educational trips (as a group and/or individually) to 
observe and receive briefings from other companies 
in the gaming and entertainment industries.

Directors are entitled to obtain independent 
professional advice (at the expense of the company) 
on any matter relating to their responsibilities 
as a director or with respect to any aspect of the 
company’s affairs, provided they have previously 
notified the Board chair of their intention to do so.

Indemnities and Insurance

The company provides a deed of indemnity in 
favour of each director and member of senior 
management and provides professional indemnity 
insurance cover for directors and executives 
acting in good faith in the conduct of the 
company’s affairs.

Corporate Governance Statement

131

 
Board Committees

The Board has four formally appointed standing committees – the Audit and Risk Committee, Governance 
and Nominations Committee, People and Culture Committee and Sustainability Committee. The members 
of each of these committees are non-executive directors and the non-executive directors of the Board 
appoint the chair of each committee.

Each of these committees operates under a formal charter document as agreed by the Board. Each 
charter sets out the role and responsibilities of the relevant committee and is available in the Governance 
section of the company’s website at www.skycityentertainmentgroup.com. Each committee charter and 
the performance of each committee are subject to formal review by the Board on an annual basis or more 
regularly if required.

From time to time, the Board creates specific sub-committees to deal with a particular matter or matters 
and/or to have certain decision-making authority as the Board may elect to delegate to that sub-committee.

Board and Committee Membership

The following table lists the members and chair of the SkyCity Board and each of its four formally appointed 
standing committees as at 30 June 2021 and as at the date of this annual report.

Biographical details of individual directors, and their respective qualifications and experience, are set out on 
pages 60 – 63 of this annual report.

BOARD

Chair

Members

Rob Campbell

Sue Suckling

Jennifer Owen

Murray Jordan

Silvana Schenone

Julian Cook 

Chad Barton

APPOINTMENT TO OFFICE

25 June 2017

9 May 2011

5 December 2016

5 December 2016

8 June 2021

8 June 2021

8 June 2021

AUDIT AND RISK COMMITTEE

PEOPLE AND CULTURE COMMITTEE

Chair

Members

Jennifer Owen

Rob Campbell

Murray Jordan

Julian Cook 

Chad Barton

Chair

Members

Murray Jordan

Rob Campbell

Jennifer Owen

Silvana Schenone

Julian Cook 

Chad Barton 

SUSTAINABILITY COMMITTEE

GOVERNANCE AND NOMINATIONS COMMITTEE

Chair

Members

Sue Suckling

Rob Campbell

Murray Jordan

Silvana Schenone

Chair

Members

Rob Campbell

Sue Suckling

Jennifer Owen

Murray Jordan

Silvana Schenone

Julian Cook

Chad Barton

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Board and Committee Meeting Attendance

The following table shows director attendance at Board meetings and committee member attendance at 
committee meetings (both scheduled and unscheduled) during the financial year ended 30 June 2021.

BOARD

AUDIT AND RISK

PEOPLE AND 
CULTURE

SUSTAINABILITY

GOVERNANCE AND 
NOMINATIONS

TOTAL NUMBER  
OF MEETINGS

Rob Campbell

Sue Suckling

Jennifer Owen

Murray Jordan(1)

Bruce Carter(2)

Silvana Schenone(3) 

Julian Cook(3)

Chad Barton(3)

12

12

11

12

12

4

3

3

3

6

6

–

6

1

5

–

1

1

5

5

–

5

5

–

2

1

2

4

4

4

–

1

3

1

–

–

1

1

1

1

1

1

–

–

–

(1)  Murray Jordan was appointed a member of the Audit and Risk and Sustainability Committees effective from 23 March 2021. 

(2) Bruce Carter resigned as a director effective from 20 March 2021.

(3)  Prior to their appointment on 8 June 2021, Silvana Schenone, Julian Cook and Chad Barton attended Board and Committee meetings from 

29 March 2021 in their capacity as advisors.

3.    Integrity and  

Ethical Behaviour

For SkyCity, it is important to be a good corporate 
citizen, whilst operating a sustainable and 
successful business model.

SkyCity expects its Board, management and 
employees to act in accordance with the company’s 
values, policies and legal obligations and actively 
promotes ethical and responsible behaviour and 
decision-making by:

• 

• 

 clarifying and promoting observance of its 
guiding values; and

 clarifying the standards of ethical behaviour 
required of company directors and key 
executives (that is, officers and employees who 
have the opportunity to materially influence the 
integrity, strategy and operations of the business 
and its financial performance) and encouraging 
the observance of those standards.

Training and information on the company’s 
values, policies and legal obligations are provided 
to all employees on induction and periodically 
throughout their time at SkyCity.

Sustainability

To help the company define its responsibilities and 
the effectiveness of its activities, SkyCity maintains 
operational supervision of its sustainability activities 
through management as well as governance-level 
oversight through the Board’s Sustainability  
Committee. This Committee directs the company’s 
commitment to care activities and is responsible 
for developing and maintaining SkyCity’s 
sustainability policies.

The Sustainability Committee focuses on the agreed 
pillars of the company’s sustainability strategy, 
which are described in further detail on pages  
70 – 125 of this annual report together with details 
of SkyCity’s sustainability activities.

Code of Conduct

The Sustainability Committee is responsible for 
monitoring the organisational integrity of business 
operations to ensure the maintenance of a high 
standard of ethical behaviour. This includes 
ensuring that SkyCity operates in compliance 
with its Code of Conduct (available in the 
Governance section of the company’s website at 
www.skycityentertainmentgroup.com), which sets 
out the guiding principles of its relationships with 
stakeholder groups such as regulators, shareholders, 
suppliers, customers, community groups 
and employees.

Corporate Governance Statement

133

 
Compliance with the Code of Conduct is monitored 
through education and notification by individuals 
who become aware of any breach. In addition, all 
senior managers are required annually to provide 
a confirmation to the company that to the best of 
their knowledge all business matters undertaken 
within their areas of responsibility have been 
conducted in accordance with the Code of Conduct. 
The most recent annual confirmations were 
provided by senior managers in August 2021.

Trading in Securities

The company maintains a Securities 
Trading Policy (available in the Governance 
section of the company’s website at 
www.skycityentertainmentgroup.com) for  
directors and employees that sets out guidelines in 
respect of trading in, or giving recommendations 
concerning, the company’s securities, including 
derivatives of such listed securities.

Details of any securities trading by directors or 
executives who are subject to the company’s 
Securities Trading Policy are notified to the Board.

In addition, directors and officers of the company 
must comply with the disclosure obligations 
under subpart 6 of the New Zealand Financial 
Markets Conduct Act 2013 and the NZX Main Board 
Listing Rules and formally disclose their SkyCity 
shareholdings and other securities holdings to the 
NZX and, consequently, ASX within prescribed 
timeframes.

Conflicts of Interest

SkyCity expects its directors and employees to 
avoid conflicts of interest in their decisions and to 
avoid any direct or indirect interest, investment, 
association, or relationship which is likely to, or 
appears to, interfere with the exercise of their 
independent judgement.

Where conflicts of interest may arise (or where 
potential conflicts of interest may arise), directors 
must formally advise the company or, in the case 
of an employee, their manager about any matter 
relating to that conflict (or potential conflict) 
of interest.

Gaming Prohibition 

Directors and employees are not permitted to 
participate in any gaming or wagering activity at 
any SkyCity land-based casino.

4.     Safeguard the Integrity of the 

Company’s Financial Reporting

The Board is responsible for ensuring that effective 
policies and procedures are in place to provide 
confidence in the integrity of the company’s 
financial reporting.

The Audit and Risk Committee has responsibility 
for oversight of the quality, reliability, and 
accuracy of the company’s internal and external 
financial statements, the quality of the company’s 
external result presentations, its internal control 
environment and risk management programmes, 
and for its relationships with its internal and 
external auditors.

The Audit and Risk Committee and the Board 
undertake sufficient inquiry of the company’s 
management and the company’s internal and 
external auditors in order to enable them to be 
satisfied as to the validity and accuracy of the 
company’s financial reporting. The Chief Executive 
Officer and the Chief Financial Officer are required 
to confirm in writing that the annual and interim 
financial statements present a true and fair 
view of the company’s financial condition and 
results of operations, and comply with relevant 
accounting standards.

The Audit and Risk Committee oversees the 
independence of the company’s internal and 
external auditors and monitors the scope and 
quantum of work undertaken and fees paid to the 
auditors for non-audit services.

The Committee has adopted an External 
Audit Independence Policy that sets out the 
framework for assessing and maintaining 
audit independence. The Committee has 
formally reviewed the independence status of 
PricewaterhouseCoopers and is satisfied that its 
objectivity and independence is not compromised 
as a consequence of non-audit work undertaken for 
the company.

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PricewaterhouseCoopers has confirmed to the 
Committee that it is not aware of any matters that 
could affect its independence in performing its 
duties as auditor of the company.

Fees paid to PricewaterhouseCoopers during the 
financial year ended 30 June 2021 are set out in 
note 7 to the financial statements. Fees for audit 
and other assurance work for the financial year 
ended 30 June 2021 represented 74% of total 
PricewaterhouseCoopers fees.

5.     Timely and Balanced 

Disclosure

The Board is committed to ensuring timely 
and balanced disclosure of all material matters 
concerning the company to ensure compliance with 
the letter and intent of the NZX and ASX Listing 
Rules such that:

• 

• 

 all investors have equal and timely access to 
material information concerning the company, 
including its financial situation, performance, 
ownership and governance; and

 company announcements are factual and 
comprehensive. 

SkyCity believes high standards of reporting and 
disclosure are essential for proper accountability 
between SkyCity and its investors, employees 
and stakeholders.

The company is committed to promoting investor 
confidence by providing timely and balanced 
disclosure of all material matters relating to SkyCity 
and its subsidiaries (SkyCity Group). The company 
maintains a Market Disclosure Policy (available in 
the Governance section of the company’s website at 
www.skycityentertainmentgroup.com) for directors 
and employees that sets out guidelines in respect of 
the company’s continuous disclosure obligations.

The Policy is designed to ensure that SkyCity:

• 

• 

• 

 satisfies the requirements of the New Zealand 
Financial Markets Conduct Act 2013, Australian 
Corporations Act 2001, NZX Main Board Listing 
Rules and ASX Listing Rules;

 meets its disclosure obligations in a way that 
allows all interested parties equal opportunity to 
access information;

 meets stakeholders’ expectations for equal, 
timely, balanced and meaningful disclosure; and

• 

 provides guidance on the processes to 
ensure compliance.

The company is also committed to presenting its 
financial and key operational performance results in 
a clear, effective, balanced and timely manner to the 
stock exchanges on which the company’s securities 
are listed, and to its shareholders, analysts and 
other market commentators, and ensures that such 
information is available on the company’s website.

The company’s annual report (including this 
annual report) is prepared by the General Counsel 
for the SkyCity Entertainment Group with input 
from the Chief Executive Officer and other senior 
management who bear responsibility for the topics 
covered in the annual report with a view to ensuring 
the contents are materially accurate, balanced 
and provide investors sufficient information about 
SkyCity and its performance over the relevant 
financial year. The Board also contributes to and 
approves the contents of the annual report.  

Jo Wong, General Counsel, is Company Secretary 
and the Disclosure Officer for SkyCity Entertainment 
Group Limited and is responsible for bringing to 
the attention of the Board any matter relevant to 
the company’s disclosure obligations. The Company 
Secretary is also accountable directly to the Board, 
through the chair of the Board, on all matters to do 
with the proper functioning of the Board.

6.     Respect and Facilitate the 
Rights of Shareholders

The company’s shareholder communications 
strategy is designed to facilitate the effective 
exercise of shareholder rights by:

•  communicating effectively with shareholders;

• 

• 

 providing shareholders with ready access to 
balanced and understandable information about 
the company and corporate proposals; and

 facilitating participation by shareholders in 
general meetings of the company.

The company achieves this by:

• 

 ensuring that information about the company 
(including its corporate governance framework, 
media releases, current and past annual reports, 
dividend histories and notices of meeting) is 
available to all shareholders in the Investor Centre 
and Governance sections of the company’s 
website at www.skycityentertainmentgroup.com;

Corporate Governance Statement

135

 
• 

• 

• 

• 

• 

 posting stock exchange announcements in the 
Investor Centre section of the company’s website 
promptly after they have been disclosed to 
the market;

 giving shareholders the option to 
receive communications from, and send 
communications to, the company and its security 
registry, Computershare, electronically;

 engaging in a programme of regular interactions 
with institutional investors, shareholder 
associations and proxy advisers;

 promoting two-way interaction with 
shareholders, by encouraging shareholders to 
attend general meetings of the company;

 making appropriate time available at such 
meetings for shareholders to ask questions of 
directors and management. Each year, in the 
company’s notice of meeting, shareholders are 
invited to submit questions to the company prior 
to the annual meeting to enable the company 
to aggregate the main themes of the questions 
asked and respond to them at the annual 
meeting. Representatives of the company’s 
external auditors are also invited to attend 
the company’s annual meeting to answer any 
shareholder questions concerning their audit 
and external audit report; and

• 

 ensuring that continuous disclosure obligations 
are understood and complied with throughout 
the SkyCity Group.

7.    Recognise and Manage Risk

The company maintains a risk management 
framework for the identification, assessment, 
monitoring and management of risk to the 
company’s business.

SkyCity maintains an independent, centrally 
managed Group Risk function which evaluates 
and reports on risks and controls across the Group. 
Management is required to report to the Audit and 
Risk Committee and Board on the effectiveness of 
the company’s management of its material business 
risks at least annually.

The Audit and Risk Committee approves the 
assurance plan, with results and performance 
of the organisation’s risk and controls regularly 
reviewed by both the Committee and the external 
auditors. The Chief Executive Officer and the Chief 
Financial Officer are required to confirm in writing 
to the Audit and Risk Committee at least annually 
that the statement in respect of the integrity 
of the company’s financial statements referred 
to above is founded on a sound system of risk 
management and internal control which aligns to 
the policies of the Board, and that the company’s 
risk management and internal control systems are 
operating efficiently and effectively in all material 
respects. The most recent confirmations were 
provided by the Chief Executive Officer and Chief 
Financial Officer in August 2021.

The company maintains business continuity, 
material damage and liability insurance cover to 
ensure that the earnings of the business are well 
protected from adverse circumstances. 

SkyCity’s ability to create and preserve value for its 
shareholders requires the successful execution of 
its business strategy, while maintaining a sound 
culture and practices to maintain compliance with 
responsible gaming frameworks. Risks influencing 
its ability to do this, including SkyCity’s material 
exposure to economic, environmental and social 
sustainability risks, if any, and how it manages or 
intends to manage those risks, are outlined on 
pages 51 – 59 of this annual report.

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8.    Performance Evaluation

9.     Remunerate Fairly and 

Evaluation of the Board and its Committees

The Board and committee charters require an 
evaluation of the Board’s and its committees’ 
performance on an annual basis. The Governance 
and Nominations Committee determines and 
oversees the process for evaluation, which includes 
assessment of the role and responsibilities, 
performance, composition, structure, training 
and membership requirements of the Board and 
its committees.

The annual evaluation of the Board’s and its 
committees’ performance is generally carried 
out in the form of a self-evaluation questionnaire 
completed by each of the directors and select 
management. From time to time, an independently 
facilitated evaluation process may be carried out, in 
addition to or in substitution of the self-evaluation 
process, for the purpose of evaluating the 
performance of the Board and its committees.

During the last financial year, the annual evaluation 
of the Board’s and its committees’ performance was 
carried out by way of self-evaluation questionnaires 
in October/November 2020, with the results 
discussed by the Board in December 2020.  

Evaluation of Senior Management

The Board undertakes the performance review 
of the Chief Executive Officer and reviews the 
performance outcomes of those reporting directly 
to that position in accordance with the company’s 
performance review procedures.

In the case of the Chief Executive Officer, the review 
generally involves a formal response/feedback 
process at both the half year and full year. In the 
case of each senior executive, the review involves 
a formal response/feedback process between the 
Chief Executive Officer and each senior executive.

Responsibly

The guiding principles that underpin SkyCity’s 
remuneration policies are to:

• 

• 

• 

• 

• 

 be market competitive at all levels to ensure 
the company can attract and retain the best 
available talent;

 be performance-oriented so that remuneration 
practices recognise and reward high levels 
of performance and to avoid an entitlement 
culture;

 provide a significant at-risk component of total 
remuneration which drives performance to 
achieve company goals and strategy;

 manage remuneration within levels of cost 
efficiency and affordability; and

 align remuneration for senior managers with the 
interests of shareholders.

SkyCity’s remuneration strategy and policies are 
based on a “pay for performance” philosophy. 

The People and Culture Committee has reviewed 
the structure of SkyCity’s incentive schemes 
to ensure they are competitive and effective 
to enable the company to attract and retain 
the leadership and talent required to drive 
business strategy and financial performance in 
the interests of shareholders. Any subsequent 
change to the company’s remuneration strategy 
and/or policies will continue to reflect SkyCity’s 
“pay for performance” philosophy and drive 
shareholder value.

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137

 
Remuneration Report

As Chair of the People and Culture Committee 
of the Board, I am pleased to present our 
remuneration report for the financial year ended 
30 June 2021. This remuneration report outlines 
SkyCity’s remuneration frameworks and plans, 
including detailed information on Group executives 
and non-executive director remuneration and 
outcomes for the financial year ended 30 June 2021.

Detailed in this remuneration report are the 
employment and remuneration arrangements as 
they pertain to Michael Ahearne, appointed Chief 
Executive Officer in November 2020. Given the 
ongoing impact of COVID-19 on our business 
and the economy, the Board, on advice from the 
People and Culture Committee, has determined 
a remuneration package with arrangements 
that focus on the mid to long term recovery and 
success of SkyCity, by way of an annual grant of 
equity as well as inclusion in the 2018 SkyCity 
Executive Long Term Incentive Plan. Mr Ahearne 
does not have a short term incentive component 
in his remuneration package at this point in time, 
again reflective of the current focus of aligning the 
Chief Executive Officer’s reward to SkyCity’s mid to 
long term success. 

In the interests of greater transparency and 
disclosure, the Board has elected to provide 
the remuneration arrangements of the Chief 
Financial Officer, the Chief Operating Officer New 
Zealand and the Chief Operating Officer Australia. 
Also detailed is the remuneration received by 
Graeme Stephens relating to the period of the 
financial year he was Chief Executive Officer of 
SkyCity, the remuneration paid to him on his 
retirement as part of his contractual entitlements, 
as well as the equity incentive entitlements still 
under issue to him.  

Although the financial gateway for the SkyCity 
Performance Incentive Plan and the SkyCity 
Short Term Incentive Plan (being the normalised 
Group NPAT result for the financial year ended 
30 June 2021 meeting or exceeding the normalised 
Group NPAT result for the immediately preceding 
financial year) was met, the Board exercised its 
discretion in relation to awards under the plans 
by applying one financial measure and outcome 
to all participants instead of participants receiving 
an individual financial outcome dependent on 
the performance of their business unit against 
budget. The financial measure was determined 

by measuring the normalised Group NPAT for the 
financial year ended 30 June 2019 against the 
normalised Group NPAT for the financial year ended 
30 June 2021, adjusted to account for one-offs 
and changes in SkyCity’s business (such as the 
earnings attributable to the operation of the car 
park in the financial year ended 30 June 2019). 
Key considerations for the Board in exercising 
its discretion was the need to meet shareholder 
expectations by controlling cost, given the ongoing 
impact of the COVID-19 pandemic, as well as 
consideration of the potential implications of the 
AUSTRAC enforcement investigation into SkyCity 
Adelaide, balanced with the need to retain and 
reward employees for their performance and 
outcomes in a challenging year. An explanation of 
the mechanics and discretion applied to the plans 
is provided within this remuneration report. 

In light of the economic impact of the COVID-19 
pandemic, the company will not be seeking 
shareholder approval to increase the non-executive 
director fee pool at the 2021 annual meeting on 
29 October 2021, noting the non-executive director 
fee pool was last increased by shareholders at 
the 2018 annual meeting, and prior to that, at the 
2014 annual meeting. As such, the People and 
Culture committee did not seek independent 
benchmarking of the non-executive director fee 
pool and fees this year but did commission external 
remuneration benchmarking specialists to provide 
remuneration benchmarking for senior executives. 
Senior executives’ salaries have been frozen for the 
financial year ended 30 June 2021. 

Details of the various employee incentive plans are 
available in the Remuneration Policy Statement in 
the Governance section of the company’s website 
at www.skycityentertainmentgroup.com or can be 
obtained by contacting the Company Secretary. 

I hope you find the detail contained within 
this remuneration report useful and, as always, 
I welcome your feedback.

Murray Jordan 
Chair 
People and Culture 
Committee

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Non-Executive Directors Fees

This section details the fees paid to non-executive directors.

The company’s Policy on Non-Executive Director Remuneration (available in the Governance section of the 
company’s website at www.skycityentertainmentgroup.com or by contacting the Company Secretary) sets 
out a framework for SkyCity to attract and retain qualified, highly capable directors from a pan-Australasian 
talent pool for the purpose of driving value and maintaining the highest standards of corporate governance 
on behalf of shareholders.

In addition to directors’ fees, non-executive directors may also receive remuneration for additional services 
provided to the company outside of their capacities as directors of the company at the discretion of the 
Board and subject to the maximum remuneration amount which has been approved by the shareholders 
of the company. Shareholders at the annual meeting determine the total remuneration available to the 
company’s non-executive directors.

At the 2018 annual meeting, shareholders approved, effective from 1 July 2018, a total remuneration amount 
for non-executive directors of $1,440,000 per annum (plus GST, if any).

The following table outlines the approved non-executive directors’ fees (exclusive of GST, if any) for the Board 
and its committees as at 30 June 2021:

APPROVED POSITION

FEES (PER FINANCIAL YEAR)

Board

Chair

Non-Executive Director

Audit and Risk Committee

Chair

Member

People and Culture Committee

Chair

Member

Sustainability Committee

Chair

Member

$280,000

$128,500

$35,000

$15,000

$35,000

$15,000

$35,000

$15,000

All non-executive directors are members of the Governance and Nominations Committee and receive no 
additional fees for this Committee. The Board Chair does not receive separate fees for the Board committees 
that he sits on.

In addition to remuneration paid for services in their capacity as directors of the company, SkyCity meets 
the expenses incurred by directors in relation to company matters, which are incidental to the performance 
of their duties, including travel.

Individuals who are invited by the SkyCity Board to join the Board as non-executive directors are appointed 
subject to the company obtaining the approval of the regulatory authorities in each of the gaming 
jurisdictions in which the company operates, a process which usually takes some months to conclude. Until 
such approvals are obtained, individuals assist the Board in an advisory capacity and are entitled to receive 
remuneration for consultancy services provided to the company (subject to the maximum remuneration 
amount which has been approved by the shareholders of the company as noted above).

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139

 
Non-Executive Director Fees for the Year Ended 30 June 2021

Remuneration paid to, and other benefits received by, non-executive directors for services in their capacity 
as directors of the company during the financial year ended 30 June 2021 are as listed below:

BOARD AND 
COMMITTEE FEES

OTHER 
BENEFITS

TOTAL

Rob Campbell

2021 

2020

Bruce Carter

2021 

2020

Sue Suckling

2021 

2020

Jennifer Owen

2021 

2020

Murray Jordan

2021 

2020

Silvana Schenone 

2021

Julian Cook 

2021

Chad Barton 

2021

$280,000.00 

$245,000.00

(1)

(2) 

$151,209.68 
(1)

$178,333.40

– 

–

– 

–

$280,000.00 

$245,000.00

$151,209.68 

$178,333.40

$163,500.00 

$143,062.50

(1)

$4,523.82(3) 
$3,429.70(3)

$168,023.82 

$146,492.20

$164,534.95 

$138,687.50

(1)

– 

$14,850.00(4)

$164,534.95 

$153,537.50

$171,887.10 

$143,062.50

(1)

– 

$4,050.00(5)

$171,887.10 

$147,112.50

$10,126.39

(6)

$29,618.24(7)

$39,744.63 

$10,126.39

(6)

$29,618.24(7)

$39,744.63 

$10,126.39

(6)

$29,618.24(7)

$39,744.63 

The figures shown are gross amounts and exclude GST where applicable.

(1)   Non-executive directors elected to waive 50% of their Board and Committee fees for the final quarter of the financial year ended 30 June 2020.

(2) Bruce Carter retired as a director effective from 20 March 2021.

(3)  Being premiums paid to SkyCity’s health insurance provider during the period for the relevant director, who received the benefit of a health 

insurance plan that SkyCity offers to all of its employees (either at no cost or at a discounted rate).

(4)  Being fees payable for consultancy services provided by Jennifer Owen in relation to the SkyCity Adelaide expansion project, which were 

provided as additional services outside of her capacity as a director of the company. This includes fees for consultancy services provided in FY19 

but paid in FY20.

(5)  Being fees payable for consultancy services provided by Murray Jordan in relation to the New Zealand International Convention Centre 

development, which were provided as additional services outside of his capacity as a director of the company.

(6)  Silvana Schenone, Julian Cook and Chad Barton were appointed directors effective from 8 June 2021. 

(7)  Being fees payable for consultancy services provided to the company for the period from 29 March to 7 June 2021 (inclusive) prior to their 

appointment as directors on 8 June 2021.

Share Ownership in SkyCity

To further align non-executive directors’ interests with those of shareholders, each non-executive 
director is encouraged, over a period of two years from appointment, to build up and retain shares in the 
company (purchased on market by each non-executive director) equivalent to at least one year of their 
base non-executive director fees. Following this initial two-year period, non-executive directors are then 
encouraged to acquire 15% of their base director fees per year.

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Remuneration of Employees

This section details the company’s approach 
to remuneration frameworks, outcomes and 
performance of SkyCity’s Chief Executive Officer, 
other Group executives and employees for the 
financial year ended 30 June 2021.

Chief Executive Officer and Group Executives

Remuneration components are offered in 
the context of a total remuneration package, 
measured on a “total cost to the company” basis. 
The remuneration arrangements for each Group 
executive comprise both fixed and variable 
remuneration where the fixed portion comprises 
a base salary, a KiwiSaver/superannuation 
contribution and a limited number of other 
benefits and the variable portion comprises both 
short term incentive at-risk remuneration (STI) 
and long term incentive at-risk remuneration (LTI). 
The remuneration arrangements for the Chief 
Executive Officer are detailed in the ‘Chief Executive 
Officer’s Remuneration’ section below.

The Board determines appropriate levels 
of fixed remuneration taking into account 
recommendations from the People and Culture 
Committee. The STI component is based on 
performance against both key financial and 
non-financial measures and all STI bonuses are at 
the ultimate discretion of the Board.

The disclosures on the following pages of this 
annual report reflect the total rewards earned by, 
although not necessarily paid to, Group executives 
for the financial year ended 30 June 2021 as the 
Board believes this approach more appropriately 
describes executive pay and performance. 
Accordingly, the following disclosures include the 
STI and LTI components earned by Group executives 
in respect of the financial year ended 30 June 2021.

Fixed Remuneration

The company endeavours to set fixed remuneration 
at levels that are relative to similar positions 
in the broader Australasian market and, for 
“casino-specific” positions, account is taken of 
salaries within the sector.

Fixed remuneration is reviewed annually for each 
Group executive and, when appropriate, the People 
and Culture Committee approves remuneration 
increases for Group executives.

Short Term Incentive Remuneration

To drive outstanding company and individual 
performance, SkyCity introduced the Performance 
Incentive Plan (PIP) for Group executives and senior 
managers in 2018.

The PIP:

• 

• 

 recognises and rewards short and longer 
term performance by providing participants 
an opportunity to be further aligned with 
shareholders’ interests by earning, subject to the 
company achieving its financial performance 
gateway, an incentive award which is delivered in 
cash and deferred equity awards (in the form of 
restricted share rights in the company); and

 provides participants the opportunity to earn 
a cash payment under a STI scheme and 
acquire restricted share rights under a deferred 
STI scheme.

STI Scheme Component of PIP

STI awards will be delivered in cash at the end of 
the financial year following the completion of the 
external audit of the company’s year-end results, 
where the maximum award under the STI is 150% 
of the target award.

Deferred STI Component of PIP

The deferred STI scheme under the PIP 
offers participants, subject to the relevant STI 
performance conditions being met, the opportunity 
to acquire restricted share rights of an amount 
equivalent to between 10% and 50% of their 
base salary. Restricted share rights (if any) issued 
to a participant on a STI cash payment date 
(Declaration Date) will only vest if that participant 
remains an employee up and until:

• 

• 

 the first anniversary of the Declaration Date in 
respect of 50% of the restricted share rights; and

 the second anniversary of the Declaration Date 
in respect of the remaining 50% of the restricted 
share rights.

However, if a participant’s deferred STI entitlement 
in any financial year is to restricted share rights 
having a value of $10,000 or less (calculated using 
the volume-weighted average sale price of SkyCity 
shares used to determine the number of restricted 
share rights to be issued to the participant), the 
restricted share rights will not be split out equally 
into two separate tranches, but will instead 
comprise one tranche and (subject to the vesting 
criteria being satisfied) vest to the participant on 
the first anniversary of the Declaration Date. 

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Upon vesting, a participant will be allocated one 
ordinary share in the company for each restricted 
share right that vests as soon as practicable after the 
relevant anniversary of the Declaration Date. Subject 
to complying with the company’s Securities Trading 
Policy and Code of Business Practice, participants 
are free to sell, transfer or otherwise deal with 
shares issued to them under the PIP (subject to 
minimum shareholding requirements for the Chief 
Executive Officer and other Group executives).

The intention of the deferred STI component 
under the PIP is to act both as a retention and an 
engagement tool. The maximum award under the 
deferred STI scheme is 150% of the target award. 

Any unvested restricted share rights will be forfeited 
if a participant ceases to be employed by SkyCity 
(or a company in the SkyCity Group) before the 
relevant Declaration Date, although the Board has 
discretion to determine otherwise such as where a 
participant ceases to be an employee due to injury, 
permanent disability, ill health or redundancy 
or death. In the case of select Group executives 
however, if they cease employment for any reason 
(other than as a result of the termination of their 
employment by SkyCity for cause, including for 
serious misconduct) prior to vesting of any restricted 
share rights, and they have been employed by 
SkyCity for at least three years as at the date of 
cessation of their employment, then they will 
continue to be eligible to have shares transferred 
to them on the first and second anniversaries 
(as applicable) of the Declaration Date as if their 
employment had not ceased, at the discretion of 
the Board. As a rule, a Group executive will not be 
eligible to the extent they are terminated for cause, 
breach the terms of their employment agreement 
or for underperformance.

Participants do not have the right to receive 
dividends in respect of restricted share rights, 
however if any restricted share rights vest and 
shares are issued or transferred to a participant, 
then that participant may receive, at the Board’s 
sole discretion, a cash payment equivalent to the 
cash dividends declared and paid from the date of 
issue of the restricted share rights to the date the 
shares are issued or transferred to that participant. 
The cash payment will not include any imputation 
credits, franking credits or similar benefits in respect 
of such dividends. 

In the event that a genuine error is made by, or on 
behalf of, the Board or the company in determining 

any entitlement under the PIP, including where the 
company’s financial statements are subsequently 
required to be restated, the Board may seek to 
recover from a participant the value of any benefits 
erroneously awarded to a participant under the PIP.

Restricted share rights issued under the PIP may 
not be transferred, assigned or disposed of and 
participants may not create any interest in favour 
of any third party over the restricted share rights 
(except with Board approval). 

Board Discretion Exercised under the PIP and 
Short Term Incentive (STI) Plan

For the financial year ended 30 June 2021, the 
Board exercised its discretion under the PIP and STI 
plan by amending the mechanics that determine 
the individual financial objective. 

Under the plan rules, the following financial goals 
must be satisfied for the financial goal component 
(being 70% of the target award) to be awarded:

• 

• 

 the normalised Group NPAT result for the 
financial year must meet or exceed the 
normalised Group NPAT result for the 
immediately preceding financial year; and

 the participant’s business unit and/or 
department must achieve at least 95% of its 
financial target. 

In relation to the financial year ended 30 June 2021, 
the first financial goal was met and the majority 
of the business units exceeded their financial 
goals - allowing for a multiplier of up to 150% of 
the financial objective target to be applied under 
the plan rules. However, the Board recognised that 
this outcome would not take into consideration 
shareholder expectations in relation to controlling 
cost, given the ongoing impact of the COVID-19 
pandemic, as well as consideration of the potential 
implications of the AUSTRAC enforcement 
investigation into SkyCity Adelaide. 

The Board therefore determined that an equitable 
outcome for all participants under the PIP and STI 
plan was to put in place one financial measure 
for all participants, instead of a financial measure 
depending on the performance of each individual 
participant’s business unit and/or department. 
This approach recognises that some business units 
were more impacted by COVID-19 restrictions, such 
as lockdowns, but that all participants should be 
recognised for the overall financial performance 
of SkyCity. 

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The financial measure was determined by 
measuring the normalised Group NPAT for the 
financial year ended 30 June 2019 against the 
normalised Group NPAT for the financial year ended 
30 June 2021, adjusted to account for one-offs 
and changes in our business (such as the earnings 
attributable to the operation of the car park in 
the financial year ended 30 June 2019) as well as 
the impact of the receipt of Government wage 
subsidies relating to the COVID-19 pandemic. This 
resulted in a financial multiplier of 59.7%, which is 
41.8% of the 70% financial target. 

The mechanics relating to individual non-financial 
objectives (being a target of 30%) followed the 
plan rules, meaning participants could earn 
between 50% and 150% of the non-financial target 
depending on their achievement of individual 
objectives and behaviour goals. 

For the financial year ending 30 June 2022, 448 
employees will be invited to participate in the 
PIP for the opportunity to earn a cash payment 
under the STI scheme – 100 of whom also have the 
opportunity to acquire restricted share rights under 
the deferred STI scheme.

Long Term Incentive Remuneration

Two LTI plans were in operation during the financial 
year ended 30 June 2021 for the company’s most 
senior employees, including the Group executives. 
These plans were the SkyCity Senior Executive 
Long Term Incentive Scheme and the 2018 SkyCity 
Executive Long Term Incentive Plan. Copies of the 
plan documents and rules are available in the 
Governance section of the company’s website at 
www.skycityentertainmentgroup.com. 

In the financial year ended 30 June 2021, grants 
were made to the Chief Executive Officer and other 
Group executives under the 2018 SkyCity Executive 
Long Term Incentive Plan.

To further align the Group executives’ interests 
with those of shareholders, each Group executive is 
encouraged, over a period of five years, to build up 
and retain shares in the company (acquired under 
the PIP and/or 2018 SkyCity Executive Long Term 
Incentive Plan) equivalent to at least one year of 
their base salary.

2018 SkyCity Executive Long Term Incentive Plan

The 2018 SkyCity Executive Long Term Incentive 
Plan provides participants with financial assistance 
by way of an interest-free loan by a subsidiary of 
the company to acquire shares in the company. 
A trustee holds legal title to the relevant shares on 

behalf of those participants for a restrictive period 
of three years until the following performance 
hurdles are tested:

• 

• 

• 

 50% of the shares are allocated to an absolute 
total shareholder return (TSR) tranche which 
includes a cost of equity premium;

 the remaining 50% of the shares are allocated 
equally to each of an NZX comparator group 
tranche, an ASX comparator group tranche and a 
competitor comparator group tranche; and

 performance is assessed three years after the 
issue of the shares, with no retesting dates in the 
event the performance hurdles are not satisfied 
as at that date. 

In order to determine whether any shares will vest 
in a participant following the three-year restrictive 
period for those shares, each tranche is measured 
against the performance hurdle for that tranche 
on the performance testing date for those shares, 
where the performance hurdle for each of the 
tranches is:

• 

• 

• 

• 

 for the absolute TSR tranche, a comparison of 
SkyCity’s TSR over the restrictive period against 
the cost of equity for the SkyCity Group over the 
restrictive period as determined by the Board;

 for the NZX comparator group tranche, a 
comparison of SkyCity’s TSR over the restrictive 
period against the TSR of each of the constituent 
entities of the NZX 50 index (as at the grant date, 
other than SkyCity) over the same period;

 for the ASX comparator group tranche, a 
comparison of SkyCity’s TSR over the restrictive 
period against the TSR of each of the constituent 
entities of the ASX 200 index (as at the grant 
date, other than SkyCity) over the same period; 
and

 for the competitor comparator group tranche, a 
comparison of SkyCity’s TSR over the restrictive 
period against the TSR of each of Crown Resorts 
Limited and The Star Entertainment Group 
Limited over the same period.

As at 30 June 2021, a total of 1,353,423 shares were 
issued under the 2018 SkyCity Executive Long 
Term Incentive Plan and held by the Public Trust 
on behalf of six participants. The shares vest in a 
participant only when performance hurdles set by 
the Board of directors are met.

The maximum award under the 2018 SkyCity 
Executive Long Term Incentive Plan is 100% of the 
relevant grant allocation.

Remuneration Report

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The transfer of shares to participants at the end of the three-year restrictive period is dependent on 
satisfaction of the performance conditions and continued employment with SkyCity. If a participant resigns 
or is dismissed for misconduct or poor performance before the end of the restrictive period, any unvested 
shares will be forfeited, unless SkyCity terminates the employment of a Group executive without cause, a 
Group executive ceases employment as a result of a material change to the terms and conditions of his/her 
employment which results in a diminution of that Group executive’s role, status and responsibility in the 
period of 12 months immediately preceding a performance testing date or a Group executive dies or ceases 
to be an employee due to medical incapacity or permanent disability.

In the event that a genuine error is made by, or on behalf of, the Board or the company in determining a 
participant’s entitlement under the 2018 SkyCity Executive Long Term Incentive Plan, including where the 
company’s or a third party’s financial statements are subsequently required to be restated, the Board may seek 
to recover from a participant the value of any shares erroneously determined to have vested to that participant.

Until the restrictive period for the relevant shares has ended and the relevant loan on those shares is repaid, 
a participant may not sell those shares or use them as security for another loan.

From time to time as directed by SkyCity, the Public Trust acquires shares in the company on-market for the 
purposes of the company’s long term incentive employee plans, including the SkyCity Senior Executive Long 
Term Incentive Plan and the 2018 SkyCity Executive Long Term Incentive Plan. As at 30 June 2021, the Public 
Trust held a total of 3,394,058 shares – 2,104,306 of which were allocated and held on behalf of eligible 
participants and 1,289,752 of which were unallocated and held on behalf of future participants.

Fixed Remuneration of Salaried Employees

All salaried roles within SkyCity are sized using a recognised methodology to measure the impact, 
accountability and complexity of each role as it contributes to the organisation. Remuneration data 
is obtained from several sources to determine remuneration ranges by job band or level to ensure 
competitiveness at both base salary and total remuneration levels.

Individual remuneration is set within the appropriate range considering such matters as individual 
performance, scarcity/availability of resource/skill, internal relativities and specific business needs. 
This process ensures internal equity between roles and allows comparison with the overall market. 
Remuneration ranges are reviewed annually to reflect market movements.

Chief Executive Officer's Remuneration

The total remuneration earned by Michael Ahearne for duties relating to the Chief Executive Officer position 
for the financial year ended 30 June 2021 is outlined in the following table (covering the period from 
16 November 2020 to 30 June 2021):

SALARY AND BENEFITS

EQUITY BASED REMUNERATION

BASE  
SALARY

KIWISAVER

BENEFITS

SUBTOTAL

ANNUAL 
SHARE 
ENTITLEMENT(1)

LTI GRANT(2)

SUBTOTAL 

TOTAL 
REMUNERATION

$912,994 

$29,680 

$2,783 

$945,457 

$500,000

Nil

$500,000 

$1,445,457 

(1)    Calculated on the basis of 166,003 SkyCity shares issued to Mr Ahearne on his commencement in the role of Chief Executive Officer.  

For more details, please refer to the 'Employment Agreement' section within this remuneration report. 

(2)   Mr Ahearne will be allocated shares under the 2018 SkyCity Executive Long Term Incentive Plan in September 2021 for his role as  

Chief Executive Officer.

The total remuneration earned by Mr Ahearne for duties relating to the Chief Operating Officer position 
for the financial year ended 30 June 2021 is outlined in the following table (covering the period from 
1 July 2020 to 15 November 2021):

SALARY AND BENEFITS

PIP OUTCOME

BASE  

OTHER 

SALARY KIWISAVER

BENEFITS

PAYMENTS(1) SUBTOTAL

CASH STI

DEFERRED  
STI

LTI GRANT(2) SUBTOTAL 

TOTAL 
REMUNERATION

$384,946 

$12,556 

$1,996 

$33,488 

$432,986

$92,160

$92,160

$204,950

$389,270

$822,256

(1)   Reflects payments equivalent to the cash dividends declared and paid by SkyCity from the date of issue of restricted share rights under the 

Restricted Share Rights Plan and the SkyCity Performance Incentive Plan to the date they were transferred to Mr Ahearne.

(2)   Calculated on the basis of 69,711 SkyCity shares allocated to Mr Ahearne under the 2018 SkyCity Executive Long Term Incentive Plan in 

September 2020. 

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(a)  Equity Based Incentives Vested in the Financial Year Ended 30 June 2021

The following equity-based incentives vested to Mr Ahearne in the financial year ended 30 June 2021: 

PLAN 

GRANT 
YEAR

VESTING 
DATE

SECURITIES

PERFORMANCE 
PERIOD

PERFORMANCE 
MEASURE

VESTING 
OUTCOME

SHARES 
VESTED

VALUE ON 
VESTING

Restricted 

Financial 

01/07/2020

Restricted 

01/07/2017 – 

Financial and 

100% 

49,066

$120,996.76(1)

Share Rights 

Year 2018

Plan

Share 

Rights

30/06/2018

Non-Financial 

vested

Objectives

SkyCity 

Financial 

07/09/2020 Restricted 

01/07/2018 – 

Financial and 

100% 

28,101

$73,911.25(2)

Performance 

Year 2019

Incentive 

Plan 

Share 

Rights

30/06/2019

Non-Financial 

vested

Objectives

(1)   Determined by multiplying the number of ordinary SkyCity shares transferred to Mr Ahearne by the volume weighted average price over the 

last five trading days ending on (and including) 1 July 2020 (being $2.4660 per share).

(2)  Determined by multiplying the number of ordinary SkyCity shares transferred to Mr Ahearne by the volume weighted average price over the 

last five trading days ending on (and including) 7 September 2020 (being $2.6302 per share).

The graphs below show the mix of remuneration 
that was earned by Mr Ahearne for his performance 
over the financial year ended 30 June 2021 for his 
position as Chief Executive Officer, alongside graphs 
illustrating the target and maximum remuneration 
mixes:

FY21 Actual Remuneration

(b)   Pay Gap

Mr Ahearne’s base salary remuneration ratio to the 
median annualised employee base salary is 26.

(c)  LTI Grant

Mr Ahearne was granted an allocation of 69,711 
shares in the company equal to $204,950 under 
the 2018 SkyCity Executive Long Term Incentive 
Plan in September 2020. This allocation relates to 
Mr Ahearne’s position as Chief Operating Officer. 

65%

35%

(d)  Employment Agreement

FY21 Target Remuneration

65%

35%

FY21 Maximum Remuneration

65%

35%

Fixed Remuneration

Equity Based Remuneration

Mr Ahearne’s employment agreement for the 
position of Chief Executive Officer is dated 13 
November 2020 and reflects standard conditions 
that are appropriate for a senior executive of a listed 
Australasian company. 

Mr Ahearne’s employment agreement may be 
terminated by:

• 

• 

• 

 either Mr Ahearne or the company by giving six 
months' notice in writing;

 the company without notice in the case of 
serious misconduct, serious breach (including 
substantial non-performance) or other cause 
justifying summary dismissal; or

 the company immediately if the SkyCity Board 
forms the view that substantial incompatibility 
and/or irreconcilable differences have developed 
with Mr Ahearne or the Board otherwise wishes 
to terminate his employment when he is not 
at fault (including a redundancy situation or 
medical incapacity).

Remuneration Report

145

 
The remuneration and benefits under Mr Ahearne’s employment agreement for the position of Chief 
Executive Officer include a base annual salary of $1,500,000 (inclusive of KiwiSaver contributions), an annual 
allocation of SkyCity Shares to the value of $500,000 with a 12-month restrictive period, and an annual 
allocation under the 2018 SkyCity Executive Long Term Incentive Plan to the value of $500,000, the first of 
which grant will take place in September 2021. 

Mr Ahearne is not a participant in the Performance Incentive Plan in his position of Chief Executive Officer. 
However, he received an award under that Plan for the year ended 30 June 2021 for his role as Chief 
Operating Officer for the period from 1 July 2020 to 15 November 2020. 

Other Group Executives’ Remuneration

The total remuneration earned by Julie Amey for the period of the financial year ended 30 June 2021 she 
was employed in the position of Chief Financial Officer is outlined in the following table (covering the period 
from 2 May 2021 to 30 June 2021):

FIXED REMUNERATION

PIP OUTCOME(2)

BASE  
SALARY(1)

KIWISAVER

OTHER 
BENEFITS

SUBTOTAL

CASH STI

DEFERRED  
STI

LTI  

GRANT SUBTOTAL  RELOCATION

TOTAL 
REMUNERATION

$99,231

$2,977

$943

$103,151

$20,888

$20,888

–

$41,776

$10,530

$155,457

(1)   Reflects actual salary payments made to Ms Amey for the period from 2 May 2021 to 30 June 2021.

(2)   Reflects pro-rated entitlement under the PIP for STI and deferred STI for the period Ms Amey was employed in the postion as Chief Financial 

Officer. Ms Amey will be granted an allocation of SkyCity shares under the 2018 SkyCity Executive Long Term Incentive Plan in September 2021 

relating to the financial year ending 30 June 2022. 

The total remuneration earned by Callum Mallett for the period of the financial year ended 30 June 2021 
he was employed in the position of Chief Operating Officer New Zealand is outlined in the following table 
(covering the period from 1 February to 30 June 2021):

FIXED REMUNERATION

PIP OUTCOME(2)

BASE  
SALARY(1)

KIWISAVER

OTHER 
BENEFITS

SUBTOTAL

CASH STI DEFERRED STI

LTI GRANT SUBTOTAL 

TOTAL 
REMUNERATION

$228,462

$6,854

$2,423

$237,738

$53,765

$53,765

–

$107,530

$345,268

(1)   Reflects actual salary payments made to Mr Mallett for the period from 1 February 2021 to 30 June 2021.

(2)   Reflects pro-rated entitlement under the PIP for STI and deferred STI for the period Mr Mallett was employed in the position of Chief 

Operating Officer New Zealand. Mr Mallett will be granted an allocation of SkyCity shares under the 2018 SkyCity Executive Long Term 

Incentive Plan in September 2021 relating to the financial year ending 30 June 2022. 

The total remuneration earned by David Christian for the period of the financial year ended 30 June 2021 
he was employed in the position of Chief Operating Officer Australia is outlined in the following table 
(covering the period from 1 February to 30 June 2021):

FIXED REMUNERATION

PIP OUTCOME(2)

BASE  

SALARY(1) SUPERANNUATION

SUBTOTAL

CASH STI DEFERRED STI

LTI GRANT

SUBTOTAL 

TOTAL 
REMUNERATION

A$197,762

A$18,787

A$216,549

A$45,514

A$45,514

–

A$91,028

A$307,577

(1)   Reflects actual salary payments made to Mr Christian for the period from 1 February 2021 to 30 June 2021.

(2)    Reflects pro-rated entitlement under the PIP for STI and deferred STI for the period Mr Christian was employed in the position of Chief 

Operating Officer Australia. Mr Christian will be granted an allocation of SkyCity shares under the 2018 SkyCity Executive Long Term Incentive 

Plan in September 2021 relating to the financial year ending 30 June 2022. 

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Remuneration and Benefits for Graeme Stephens

Graeme Stephens retired as Chief Executive Officer effective from 30 November 2020. The total 
remuneration received by Mr Stephens for duties relating to the Chief Executive Officer position during the 
financial year ended 30 June 2021 is outlined in the following table:

FIXED ANNUAL REMUNERATION

REMUNERATION AND BENEFITS RECEIVED ON TERMINATION

BASE  
SALARY

KIWISAVER

BENEFITS

SUBTOTAL

PIP 
OUTCOME 
CASH STI(1)

OTHER 
PAYMENTS(2)

SALARY 
IN LIEU OF 
NOTICE(3)

EX-GRATIA 
PAYMENT(4)

ANNUAL 
LEAVE(5)

OTHER 
BENEFITS(6)

SUBTOTAL 

TOTAL 
REMUNERATION

$637,093 

$19,112  

$1,614 

  $657,819     $436,389 

$110,289 

$759,836 

$529,781  $140,145

$26,500 $1,456,263 

$2,660,760  

(1)   Reflects entitlement under the PIP for STI for the financial year ended 30 June 2021.

(2)   Reflects payments equivalent to the cash dividends declared and paid by SkyCity from the date of issue of restricted share rights under the 

Restricted Share Rights Plan and the PIP to the date they were transferred to Mr Stephens.

(3)  Reflects six months’ salary in lieu of notice.

(4)  Reflects a payment equivalent to four months' salary.

(5)  Reflects entitled and accrued annual leave not taken by Mr Stephens.

(6)  Reflects a payment in lieu of the provision of health insurance, KiwiSaver contributions and unused flight benefits.

In addition, Mr Stephens was awarded the following equity-based remuneration for the financial year ended 
30 June 2021:

• 

• 

 161,572 restricted share rights will be granted to Mr Stephens under the deferred STI component of the 
PIP in September 2021. The restricted share rights will vest to Mr Stephens in two equal tranches, with 
the first tranche vesting in September 2022 and the second tranche vesting in September 2023; and 

 361,827 SkyCity shares were allocated to Mr Stephens under the 2018 SkyCity Executive Long Term 
Incentive Plan in September 2020 with a testing date of 17 September 2023. These shares will only vest to 
Mr Stephens if the performance criteria, detailed under the ‘Long Term Incentive Remuneration’ section 
above, are met on the testing date. 

The following equity-based incentives vested to Mr Stephens in the financial year ended 30 June 2021:

PLAN 

GRANT 
YEAR

VESTING 
DATE

SECURITIES

PERFORMANCE 
PERIOD

PERFORMANCE 
MEASURE

VESTING 
OUTCOME

SHARES 
VESTED

VALUE ON 
VESTING

Restricted 

Financial 

01/07/2020

Restricted 

01/07/2017 –  

Financial and 

100% 

251,238

$619,552(1)

Share Rights 

Year 2018

Plan

Share 

Rights

30/06/2018

Non-Financial 

vested

Objectives

SkyCity 

Financial 

07/09/2020 Restricted 

01/07/2018 –  

Financial and 

100% 

97,936

$257,591(2)

Performance 

Year 2019

Incentive 

Plan 

Share 

Rights

30/06/2019

Non-Financial 

vested

Objectives

(1)     Determined by multiplying the number of ordinary SkyCity shares transferred to Mr Stephens by the volume weighted average price over the 

last five trading days ending on (and including) 1 July 2020 (being $2.4660 per share).

(2)   Determined by multiplying the number of ordinary SkyCity shares transferred to Mr Stephens by the volume weighted average price over the 

last five trading days ending on (and including) 7 September 2020 (being $2.6302 per share).

Mr Stephens continues to be eligible to have shares transferred to him:

• 

• 

• 

 under the SkyCity Executive Long Term Incentive Plan for allocations relating to the financial year ended 
30 June 2018, subject to the performance conditions being satisfied on the relevant performance testing 
date;  

 under the 2018 SkyCity Executive Long Term Incentive Plan for allocations relating to the financial years 
ended 30 June 2019, 30 June 2020 and 30 June 2021, subject to the performance conditions being 
satisfied on the relevant performance testing dates; and 

 under the PIP, on the second anniversary of the Declaration Date for the year ended 30 June 2019  
(being 6 September 2021). 

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Group Executive Security Holdings 

The following table summarises the acquisitions and disposals of relevant interests in SkyCity securities 
during the period to 30 June 2021 by the current Chief Executive Officer and Chief Operating Officer 
Australia. No acquisitions or disposals were made during the period by the current Chief Financial Officer 
and Chief Operating Officer New Zealand.

GROUP EXECUTIVE

Michael Ahearne  
Chief Executive Officer

David Christian   
Chief Operating Officer 
Australia

NATURE OF 
RELEVANT 
INTEREST

Beneficially 
owned

Beneficially 
owned

Beneficially 
owned

Beneficially 
owned(3)

Beneficially 
owned 

Beneficially 
owned(5)

NATURE OF 
SECURITY

DATE OF 
TRANSACTION  
DURING PERIOD

CONSIDERATION 
(PER SECURITY)

ACQUIRED/ 
(DISPOSED)

Shares

01/07/2020

Nil(1)

49,066

Shares

09/07/2020

$2.38(2)

8,403

Shares

07/09/2020

Nil(1)

28,101

Shares (LTI 2020)

30/09/2020

$2.94

69,711

Shares

04/05/2021

Shares

04/05/2021

Nil(4)

Nil(4)

(94,261)

94,261

The above disclosures relate to each Group executive during such period as he/she held the relevant role.

(1)   Shares transferred pursuant to the terms of the 2018 SkyCity Restricted Share Rights Plan.

(2)  Acquisition of new shares pursuant to the share purchase plan announced by SkyCity on 17 June 2020. 

(3)  Held by the Public Trust in accordance with the 2018 SkyCity Executive Long Term Incentive Plan.

(4)  Shares transferred pursuant to a personal reorganisation.

(5)  Shares held by Bond Street Custodians Pty Ltd.

The following table summarises the relevant interests in SkyCity securities held by the Chief Executive 
Officer, Chief Financial Officer, Chief Operating Officer New Zealand and Chief Operating Officer Australia as 
at 30 June 2021:

GROUP EXECUTIVE

Michael Ahearne  
Chief Executive Officer

Julie Amey   
Chief Financial Officer

Callum Mallett   
Chief Operating Officer New Zealand 

David Christian   
Chief Operating Officer Australia 

NATURE OF SECURITY

TOTAL HELD AS AT  
30 JUNE 2021

Shares

Shares

N/A

Shares

Shares

Shares

120,570

166,084(1)

Nil

85,819

30,000(2)

169,626(3)

(1) Shares held by the Public Trust in accordance with the 2018 SkyCity Executive Long Term Incentive Plan.

(2) Shares held by the Public Trust in accordance with the 2009 SkyCity Executive Long Term Incentive Plan.

(3) Shares held by Bond Street Custodians Pty Ltd.

LTI Vesting Calculations 

During the financial year ended 30 June 2021, the following vesting calculations were completed:

 August 2016 LTI: the third (and final) test was completed. No shares have vested to executives in respect 
of the 2016 allocation.  All unvested shares were accordingly forfeited in accordance with the terms of the 
SkyCity Senior Executive Long Term Incentive Plan; and 

 August 2017 LTI: the first and second tests were completed. To date, no shares have vested to executives 
in respect of the 2017 allocation. The third (and final) test will take place during August 2021 and any 
shares that do not vest at that time will be forfeited in accordance with the terms of the SkyCity Senior 
Executive Long Term Incentive Plan.   

• 

• 

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SkyCity Entertainment Group  Annual Report Year Ended 30 June 2021Employee Remuneration

The number of employees or former employees 
of the company and its subsidiaries, not 
being directors of the company, who received 
remuneration and other benefits in their capacity 
as employees, the value of which was in excess of 
$100,000 and was paid to those employees during 
the financial year ended 30 June 2021, are listed in 
the table.  

For the purposes of the table, remuneration 
includes, where applicable (if any), (a) salary; 
(b) short term cash bonuses; (c) health insurance 
premiums and other health benefits; (d) the value 
of shares expected to vest under the 2020 SkyCity 
Performance Incentive Plan; (e) the value of share 
rights expensed during the year (including PAYE 
and PAYG on vested share rights, but excluding 
accrued PAYE and PAYG on unvested share rights) 
under the SkyCity Senior Executive Long Term 
Incentive Plan and the 2018 SkyCity Executive Long 
Term Incentive Plan; (f) the value of commencement 
shares expensed during the year; (g) sign-on cash 
payments; and (h) settlement payments and 
payments in lieu of notice with respect to certain 
employees upon their departure from the company.

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REMUNERATION

NUMBER OF EMPLOYEES

$100,000–$109,999

$110,000–$119,999

$120,000–$129,999

$130,000–$139,999

$140,000–$149,999

$150,000–$159,999

$160,000–$169,999

$170,000–$179,999

$180,000–$189,999

$190,000–$199,999

$200,000–$209,999

$210,000–$219,999

$220,000–$229,999

$230,000–$239,999

$240,000–$249,999

$250,000–$259,999

$260,000–$269,999

$270,000–$279,999

$280,000–$289,999

$290,000–$299,999

$310,000–$319,999

$320,000–$329,999

$330,000–$339,999

$340,000–$349,999

$350,000–$359,999

$390,000–$399,999

$400,000–$409,999

$420,000–$429,999

$430,000–$439,999

$450,000–$459,999

$520,000–$529,999

$560,000–$569,999

$580,000–$589,999

$590,000–$599,999

$630,000–$639,999

$640,000–$649,999

$730,000–$739,999

$1,790,000–$1,799,999

$2,620,000–$2,629,999

TOTAL

69

57

44

25

16

18

16

10

8

14

11

7

6

3

3

1

2

2

1

1

2

1

3

2

2

1

1

1

1

1

3

2

1

1

1

1

1

1

1

341

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Twenty Largest Registered Shareholders as at 1 August 2021

1. HSBC Custody Nominees (Australia) Limited

106,157,389

13.96%

NUMBER OF SHARES

% OF SHARES

2. JP Morgan Nominees Australia Limited

3. Citicorp Nominees Pty Limited

4. HSBC Nominees (New Zealand) Limited – NZCSD

5. Citibank Nominees (New Zealand) Limited – NZCSD

6. Accident Compensation Corporation – NZCSD

7. HSBC Nominees (New Zealand) Limited A/C State Street – NZCSD

8. JPMorgan Chase Bank NA NZ Branch-Segregated Clients Acct – NZCSD

9. BNP Paribas Noms Pty Ltd

10. BNP Paribas Nominees Pty Ltd

11. BNP Paribas Nominees (NZ) Limited – NZCSD

12. HSBC Nominees A/C NZ Superannuation Fund Nominees Limited – NZCSD

13. ANZ Custodial Services New Zealand Limited – NZCSD

14. National Nominees Limited

15. New Zealand Depository Nominee Limited

16. BNP Paribas Nominees (NZ) Limited – NZCSD

17. ANZ Wholesale Australasian Share Fund – NZCSD

18. Citicorp Nominees Pty Limited

19. Masfen Securities Limited

20. PT (Booster Investments) Nominees Limited

89,129,857

60,731,654

53,585,486

46,714,257

35,070,066

32,261,558

19,821,588

19,147,212

18,839,987

18,012,059

16,131,421

13,323,928

12,318,845

12,132,394

11,543,997

8,810,026

6,782,190

5,750,986

5,525,682

11.72%

7.99%

7.05%

6.15%

4.61%

4.24%

2.61%

2.52%

2.48%

2.37%

2.12%

1.75%

1.62%

1.60%

1.52%

1.16%

0.89%

0.76%

0.73%

Total

591,790,582

77.85%

Total ordinary shares on issue as at 1 August 2021 were 760,205,209 of which 3,394,058 were held in 
aggregate by the Public Trust on behalf of eligible and future participants pursuant to the SkyCity Senior 
Executive Long Term Incentive Plan and 2018 SkyCity Executive Long Term Incentive Plan. 

The ordinary shares are quoted on both the NZX Main Board and ASX under the ticker code ‘SKC’.

No shares were held by the company directly as treasury stock.

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Distribution of Ordinary Shares and Registered Shareholdings as  
at 1 August 2021

1–1,000

1,001–5,000

5,001–10,000

10,001–100,000

> 100,000

Total

NUMBER OF 
SHAREHOLDERS

4,839

6,431

2,586

2,613

148

16,617

NUMBER OF  
SHARES

1,873,991

17,511,818

18,495,859

63,724,540

658,599,001

760,205,209

PERCENTAGE OF 
TOTAL ORDINARY 
SHARES IN THE 
COMPANY

0.25%

2.30%

2.43%

8.38%

86.64%

100%

As at 1 August 2021, there were 1,517 shareholders (with a total of 92,385 shares) holding less than a 
marketable parcel of shares under the ASX Listing Rules, based on the closing share price of A$3.04.

The ASX Listing Rules define a marketable parcel of shares as a parcel of shares of not less than A$500.

Substantial Security Holders

The following persons had given notice as at 30 June 2021, in accordance with subpart 5 of Part 5 of 
the New Zealand Financial Markets Conduct Act 2013, that they were substantial security holders in the 
company and held a relevant interest in the number of ordinary shares shown below.

DATE OF SUBSTANTIAL
SECURITY NOTICE

RELEVANT INTEREST IN 
NUMBER OF SHARES

% OF SHARES HELD 
AT DATE OF NOTICE

The Vanguard Group, Inc

Investors Mutual Ltd

Yarra Management Nominees Pty Ltd and  
TA Universal Investment Holdings Ltd

AustralianSuper Pty Ltd

Commonwealth Bank of Australia

19/12/2018

08/12/2020

14/04/2021

05/05/2021

07/05/2021

36,018,413

42,319,188

65,593,783

45,844,429

46,350,211

5.278%

5.57%

8.6284%

6.03%

6.097%

Substantial security holder notices received since 30 June 2021 can be viewed at www.nzx.com/companies/
SKC/announcements.

The total number of listed voting securities of SkyCity Entertainment Group Limited as at 30 June 2021 was 
760,205,209.

Shareholder and Bondholder Information

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Bonds

On 21 May 2021, the company issued 175 million unsecured, unsubordinated, fixed rate, six-year bonds at an 
issue price of $1.00 per bond. The bonds pay a fixed rate of interest of 3.02% per annum until the maturity 
date and are quoted on the NZX Debt Market under the ticker code ‘SKC050’. 

Twenty Largest Registered Bondholders as at 1 August 2021

NUMBER OF BONDS

% OF BONDS

1. Forsyth Barr Custodians Limited

2. Custodial Services Limited

3. FNZ Custodians Limited

4. Hobson Wealth Custodian Limited

5. BNP Paribas Nominees (NZ) Limited - NZCSD

6. National Nominees Limited - NZCSD

7. HSBC Nominees (New Zealand) Limited – NZCSD

8. Investment Custodial Services Limited

9. JBWere (NZ) Nominees Limited

10. BNP Paribas Nominees (NZ) Limited - NZCSD

11. FNZ Custodians Limited

12. Forsyth Barr Custodians Limited

13. Forsyth Barr Custodians Limited

14. FNZ Custodians Limited

15. Woolf Fisher Trust Incorporated

16. Falstaff Investments Limited

17. Tea Custodians Limited Client Property Trust Account – NZCSD

18. Custodial Services Limited

19. Kiwigold.co.nz Limited

20. Queen Street Nominees ACF Hobson Wealth - NZCSD

47,015,000

31,590,000

23,227,000

12,955,000

12,080,000

5,900,000

5,776,000

3,811,000

2,476,000

1,911,000

1,731,000

1,365,000

1,237,000

939,000

815,000

770,000

610,000

590,000

500,000

500,000

26.87%

18.05%

13.27%

7.40%

6.90%

3.37%

3.30%

2.18%

1.42%

1.09%

0.99%

0.78%

0.71%

0.54%

0.47%

0.44%

0.35%

0.34%

0.29%

0.29%

Total

155,798,000

89.03%

Distribution of Bonds and Registered Holdings as at 1 August 2021

NUMBER OF BONDHOLDERS

NUMBER OF BONDS

PERCENTAGE OF 
TOTAL BONDS ISSUED

1,000–5,000

5,001–10,000

10,001–100,000

> 100,000

Total

31

122

415

46

614

155,000

1,172,000

13,433,000

160,240,000

175,000,000

0.09%

0.67%

7.68%

91.56%

100%

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Directors' Disclosures

Disclosure of Directors’ Interests

Section 140(1) of the New Zealand Companies Act 1993 requires a director of a company to disclose certain 
interests. Under subsection (2) a director can make disclosure by giving a general notice in writing to the 
company of a position held by a director in another named company or entity.

The following are particulars included in the company’s Interests Register as at 30 June 2021 (notices given 
by directors during the financial year ended 30 June 2021 are marked with an asterisk):

Rob Campbell (Chair)

Ara Ake Limited

Murray Jordan

Chair*

Asia Pacific Village Group Limited

Auckland University of Technology

Chancellor*

Asia Pacific Village Holdings Limited

He Toutou Mo Te Ahika Trust

Trustee*

Chorus Limited

Tourism Holdings Limited

Chair and Shareholder

New Zealand Rural Land  
Company Limited

NZ Equity Partners 

Paua Wealth Management Limited

Precinct Properties New Zealand 
Limited

RC Custodian Limited

Tutanekai Investments Limited

Ultrafast Fibre Limited

VGI Partners Limited

WEL Networks Limited

Sue Suckling

5th Element Limited

Eat My Lunch Limited

Insurance & Financial Services 
Ombudsman Scheme Commission

Jacobsen Holdings Limited

Jade Software Corporation Limited

Rubix Limited

Chair

Foodstuffs’ Members Protection 
Trust

Investment Committee 
Member

Advisory Board 
Member

Director and 
Shareholder

Director

Director and 
Shareholder

Director

Advisory Director*

Chair

Metcash Limited

Metlifecare Limited

Real Clarity Limited

Southern Cross Benefits Limited

Southern Cross Health Trust

Southern Cross Hospitals Limited

Southern Cross Medical Care 
Society

Starship Foundation

Stevenson Group Limited

The Foodstuffs Co-operative 

Perpetuation Trust

Silvana Schenone 

MinterEllisonRuddWatts

New Zealand Takeovers Panel

OnBeingBold Limited

Sequin Family Trust

Julian Cook

Chair*

Chair*

Chair

Chair

Chair

Chair

Director*

Director*

Director

Trustee

Director

Director*

Director and 
Shareholder

Director

Trustee

Director

Director

Trustee

Director

Trustee

Partner*

Member*

Director*

Independent Trustee*

Sue Suckling Holdings Limited

Managing Director

Motutapu Investments Limited

Taska Prosthetics Limited

Chair*

WEL Networks Limited

Director*

Director*

Jennifer Owen

Aspire Child Care (Mascot) Pty Ltd

Owen Gaming Research

Director

Principal

Chad Barton

Bain & Company

External Advisor*

Casheaw Pty Limited

Chair and Shareholder*

Neurological Research Australia 
(NeuRA)

Nuix Limited

Director*

Interim Chief Financial 
Officer*

The following details included in the Interests Register as at 30 June 2020, or entered during the financial 
year ended 30 June 2021, have been removed during the financial year ended 30 June 2021:

•  Rob Campbell is no longer Chair of Summerset Group Holdings Limited; and

•  Sue Suckling is no longer Chair of Brannigans Consulting Limited, Soltians Limited or Zag Limited.

Directors' Disclosures

153

 
Directors’ and Senior Managers’ Indemnities

Indemnities have been given to directors and senior managers of the company and its subsidiaries to 
cover acts or omissions of those persons in carrying out their duties and responsibilities as directors and 
senior managers.

Disclosure of Directors’ Interests in Securities Transactions

Directors disclosed, pursuant to section 148 of the New Zealand Companies Act 1993, the following 
acquisitions and disposals of relevant interests in SkyCity securities during the period to 30 June 2021:

DIRECTOR

Rob Campbell

Bruce Carter(3)

Sue Suckling

Jennifer Owen

Murray Jordan

NATURE OF 
RELEVANT 
INTEREST

Beneficially 
owned(1)

Beneficially 
owned(1)

Beneficially 
owned(1)

Beneficially 
owned(4) 

Beneficially 
owned(5)

Beneficially 
owned(6)

Beneficially 
owned(6)

Beneficially 
owned(7)

NATURE OF 
SECURITY

DATE OF 
TRANSACTION  
DURING PERIOD

CONSIDERATION 
(PER SECURITY)

ACQUIRED/ 
(DISPOSED)

Shares

09/07/2020

$2.38(2)

21,008

Shares

04/09/2020

$2.60

5,000

Shares

23/02/2021

$2.90

5,000

Shares

09/07/2020

A$2.24(2)

20,983

Shares

09/07/2020

$2.38(2)

21,008

Shares

09/07/2020

A$2.24(2)

20,983

Shares

22/10/2020

A$2.79

20,000

Shares

09/07/2020

$2.38(2)

21,008

(1)   Shares held by FNZ Custodians Limited on behalf of Tutanekai Investments Limited.

(2)  Acquisition of new shares pursuant to the share purchase plan announced by SkyCity on 17 June 2020.

(3)  Bruce Carter resigned as a director effective from 20 March 2021.

(4)  Shares held by Tarquay Pty Limited on trust for Tarquay Superannuation Fund.

(5)  Shares held by the trustees of The Sue Suckling Family Trust.

(6)  Shares held by the trustee of the Owen & Paull Retirement Fund.

(7)  Shares held by the trustees of Endeavour Trust. 

Disclosure of Directors’ Interests in Securities

Directors disclosed the following relevant interests in SkyCity securities as at 30 June 2021:

DIRECTOR

Rob Campbell

Sue Suckling

Jennifer Owen

Murray Jordan

Silvana Schenone

Julian Cook

Chad Barton

NATURE OF SECURITY

TOTAL HELD AS AT  
30 JUNE 2021

Shares

Shares

Shares

Shares

Fixed Rate Bonds

Shares

N/A

101,936(1)

60,949(2)

75,983(3)

94,706(4)

160,000(5)

100,000(6)

Nil

(1)   Shares held by FNZ Custodians Limited on behalf of Tutanekai Investments Limited.

(2)  Shares held by the trustees of The Sue Suckling Family Trust.

(3)  Shares held by the trustee of the Owen & Paull Retirement Fund.

(4)  Shares held by the trustees of Endeavour Trust.

(5)  Non-beneficially owned bonds held by Silvana Schenone as independent trustee of the Sequin Family Trust.

(6)  Shares held by Motutapu Investments Limited.

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Company Disclosures

Stock Exchange Listings

SkyCity Entertainment Group Limited is a listed 
issuer with ordinary shares quoted on both the NZX 
Main Board and ASX (in each case, under the ticker 
code ‘SKC’) and bonds quoted on the NZX Debt 
Market (under the ticker code ‘SKC050’). 

SkyCity Entertainment Group Limited has been 
designated as ‘Non-Standard’ by the NZX due to the 
nature of the company’s constitution. In particular, 
the constitution places restrictions on the transfer 
of shares in the company in certain circumstances 
and provides that votes and other rights attached 
to shares may be disregarded and shares may be 
sold if these restrictions are breached, as more 
particularly described on pages 156 and 157 of this 
annual report. 

SkyCity is listed as a ‘Foreign Exempt Listing’ on 
the ASX.

SkyCity Entertainment Group Limited

The following persons held office as directors 
of SkyCity Entertainment Group Limited as at 
30 June 2021:

DIRECTORS

APPOINTMENT TO OFFICE

Rob Campbell (Chair)

25 June 2017

Sue Suckling

9 May 2011

Subsidiary Companies

The following persons held office as directors 
of subsidiaries of SkyCity Entertainment Group 
Limited as at 30 June 2021:

NEW ZEALAND SUBSIDIARIES

Directors

Michael Ahearne, Jo Wong

Companies

Cashel Asset Management Limited
Horizon Tourism (New Zealand) Limited
Lets Play Live Media Limited
New Zealand International Convention
Centre Limited
Otago Casinos Limited
Queenstown Casinos Limited
Sky Tower Limited
SkyCity Action Management Limited
SkyCity Auckland Limited
SkyCity Auckland Holdings Limited
SkyCity Casino Management Limited
SkyCity Development Limited
SkyCity Enterprises Limited
SkyCity Hamilton Limited
SkyCity Holdings Limited
SkyCity International Holdings Limited
SkyCity Investments Australia Limited
SkyCity Investments Queenstown Limited
SkyCity Management Limited
SkyCity Precinct Limited
SkyCity Projects Limited
SkyCity Properties Limited
SkyCity Properties Albert St Limited
SkyCity Properties Victoria St Limited
SkyCity Ventures Limited
TNZ Esports Limited

Jennifer Owen

5 December 2016

OVERSEAS  SUBSIDIARIES

Murray Jordan

5 December 2016

Directors

Michael Ahearne, Jo Wong

Silvana Schenone

8 June 2021

Julian Cook

Chad Barton

8 June 2021

8 June 2021

Bruce Carter ceased to hold office as a director of 
SkyCity Entertainment Group Limited effective from 
20 March 2021.

Companies

Horizon Tourism Limited
SkyCity Investment Holdings Limited

Directors

Michael Ahearne, Jo Wong, David Christian

Companies

LPL Media Pty Limited
SkyCity Adelaide Pty Limited
SkyCity Australia Finance Pty Limited
SkyCity Australia Pty Limited
SkyCity Treasury Australia Pty Limited

Directors

Steve Salmon, Joe Borg

Company

SkyCity Malta Limited

Directors

Steve Salmon, WH Management Limited

Company

SkyCity Malta Holdings Limited

Directors

Steve Salmon, Michael Ahearne

Company

SkyCity Management (UK) Limited

Company Disclosures

155

 
For the financial year ended 30 June 2021, SkyCity 
paid director’s fees of:

 €12,000 (plus VAT) to WH Partners for 
professional services provided by Joe Borg in 
relation to his directorship of SkyCity Malta 
Limited; and

resolution put to the shareholders.

There are no voting rights attached to SkyCity’s debt 
securities although bondholders are welcome to 
attend the annual meeting of shareholders. 

Limitations on Acquisitions of Ordinary Shares

 €6,000 (plus VAT) to WH Management Limited 
for professional services provided in relation to its 
directorship of SkyCity Malta Holdings Limited.

The company’s constitution contains various 
provisions which are included to take into account 
the application of the:

• 

• 

No director’s fees were paid to, or received by, any 
other director of a subsidiary company during the 
financial year ended 30 June 2021.

•  Gambling Act 2003 (New Zealand);

•  Casino Act 1997 (South Australia);

Waivers from the New Zealand and Australian 
Stock Exchanges

The following waivers from the NZX and ASX Listing 
Rules were either granted and published by NZX 
or ASX (as the case may be) within, or relied upon 
by the company during, the 12-month period 
preceding the balance date:

• 

• 

 on 17 September 2019, NZX granted SkyCity 
a waiver from NZX Listing Rule 8.1.5 (which 
provides that no benefit or right attaching to 
a quoted financial product may be cancelled 
or varied by reason only of a transfer of that 
quoted financial product) to the extent that 
that rule would otherwise prevent SkyCity from 
suspending voting rights or requiring a transfer 
of shares in accordance with the provisions 
set out in the company’s constitution. Further 
details of those provisions are set out below. The 
waiver was granted following the introduction 
of new NZX Listing Rules on 1 January 2019 and 
effectively re-documents prior decisions of NZX 
Regulation in respect of the same matters; and

 a class waiver and ruling issued by NZX dated 
3 April 2020 in relation to NZX Listing Rules 
3.5.1, 3.5.3, 3.6.1 and 3.12.1, which, in light of 
the challenges posed by COVID-19, provided 
issuers with up to an additional 30 days to 
prepare and release results announcements 
(including preliminary interim and full year 
financial statements).

All other waivers granted prior to the 12-month 
period preceding the balance date had ceased 
to have effect or were not relied upon during 
the period.

Voting Rights Attached to Securities

Each share gives the holder a right to attend and 
vote at a meeting of shareholders. Holders have 
the right to cast one vote per share on a poll of any 

• 

 legislation providing for the establishment, 
operation and regulation of casinos in any 
other jurisdiction in which SkyCity or any of its 
subsidiaries may hold a casino licence.

SkyCity needs to ensure when it participates in 
gaming activities that:

• 

• 

 it has the power under its constitution to take 
such action as may be necessary to ensure that 
its suitability to do so in a particular jurisdiction is 
not affected by the identity or actions (including 
share dealings) of a shareholder; and

 there are appropriate protections to ensure 
that persons do not gain positions of significant 
influence or control over SkyCity or its business 
activities without obtaining any necessary 
statutory or regulatory approvals in those 
jurisdictions.

Accordingly, the constitution contains the following 
provisions restricting the acquisition of shares in the 
company to achieve this.

Clause 11.12 of the constitution provides that if a 
transfer of shares results in the transferee, and the 
persons associated with that transferee:

• 

• 

 holding more than 5% of the shares in SkyCity; or

 increasing their combined holding further 
beyond 5% if: 

–   they already hold more than 5% of the shares 

in SkyCity; and

–   the transferee has not been approved by the 
relevant regulatory authority as an associated 
casino person of any casino licence holder, 

then the votes attaching to all shares held by the 
transferee and the persons associated with that 
transferee are suspended unless and until either:

• 

 each regulatory authority advises that approval is 
not needed; or

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• 

• 

• 

 any regulatory authority which determines that 
its approval is required approves the transferee, 
together with the persons associated with that 
transferee, as an associated casino person of any 
applicable casino licence holder; or

 the Board of the company is satisfied that 
registration of the proposed transfer will not 
prejudice any casino licence; or

 the transferee and the persons associated with 
that transferee dispose of such number of 
SkyCity shares as will result in their combined 
holding falling below 5% or, if the regulatory 
authorities approve in respect of the transferee 
and the persons associated with that transferee 
a higher percentage, the lowest such percentage 
approved by the regulatory authorities.

If a regulatory authority does not grant its approval 
to the proposed transfer, SkyCity may sell such 
number of the shares held by the transferee and 
by any persons associated with that transferee, 
as may be necessary to reduce their combined 
shareholding to a level that will not result in the 
transferee and the persons associated with that 
transferee being an associated person of that casino 
licence holder.

The power of sale can only be exercised if SkyCity 
has given one month’s notice to the transferee of its 
intention to exercise that power and the transferee 
has not, during that one-month period, transferred 
the requisite number of shares in SkyCity to a 
person who is not associated with the transferees.

During the financial year ended 30 June 2021, 
the Board considered all such transfers and was 
satisfied in each case that the registration of 
the relevant transfer would not prejudice any 
casino licence.

Donations

Donations of $15,924.50 were made by the 
company during the financial year ended 
30 June 2021 ($104,244 during the financial year 
ended 30 June 2020).

Other Legislation and Requirements

General limitations on the acquisition of securities 
imposed by the jurisdiction in which SkyCity is 
incorporated (ie. New Zealand law) are outlined in 
the following paragraphs.

Other than the provisions included in the 
company's constitution, the only significant 
restrictions or limitations in relation to the 

acquisition of securities are those imposed by 
New Zealand laws relating to takeover, overseas 
investment and competition.

The New Zealand Takeovers Code creates a general 
rule under which the acquisition of more than 20% 
of the voting rights in SkyCity, or the increase of an 
existing holding of 20% or more of the voting rights 
in SkyCity, can only occur in certain permitted ways. 
These include a full takeover offer in accordance 
with the Takeovers Code, a partial takeover 
offer in accordance with the Takeovers Code, an 
acquisition approved by an ordinary resolution, an 
allotment approved by an ordinary resolution, a 
creeping acquisition (in certain circumstances), or 
compulsory acquisition if a shareholder holds 90% 
or more of the shares in the company.

The New Zealand Overseas Investment Act 2005 
and the Overseas Investment Regulations 2005 
regulate certain investments in New Zealand by 
overseas persons. In general terms, the consent 
of the New Zealand Overseas Investment Office 
is likely to be required when an ‘overseas person’ 
acquires shares or an interest in shares in SkyCity 
Entertainment Group Limited that amount to 25% 
or more of the shares issued by the company or, if 
the overseas person already holds 25% or more, the 
acquisition increases that holding.

The New Zealand Commerce Act 1986 is likely 
to prevent a person from acquiring shares in 
SkyCity if the acquisition would have, or would be 
likely to have, the effect of substantially lessening 
competition in a market.

Escrow and Buy Back Arrangements

SkyCity Entertainment Group Limited has no 
securities subject to an escrow arrangement.

From time to time, the Public Trust acquires shares 
in the company on-market for the purposes of the 
company's long term incentive employee plans 
as detailed in the remuneration report on pages 
138 – 149 in this annual report. In addition, SkyCity 
(or a nominee or agent of SkyCity) may, from time 
to time, acquire existing shares in the company to 
satisfy its obligations to participating shareholders 
under the company’s Dividend Reinvestment Plan 
established in February 2011.

Credit Rating

As at the date of this annual report, SkyCity 
Entertainment Group Limited has a BBB– rating 
(stable outlook) from S&P Global Ratings.

Company Disclosures

157

 
Financial  
Statements  
and Notes 
for the year ended 30 June 2021

These financial statements were signed on  
24 August 2021 on behalf of the Board of directors  
of SkyCity Entertainment Group Limited by:

Rob Campbell  
Chair

Jennifer Owen 
Chair of the Audit and Risk Committee

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Independent auditor’s report 
To the shareholders of SkyCity Entertainment Group Limited 

Independent auditor’s report 
To the shareholders of SkyCity Entertainment Group Limited 

Our opinion  
In our opinion, the accompanying financial statements of SkyCity Entertainment Group Limited (the 
Company), including its subsidiaries (the Group), present fairly, in all material respects, the financial 
Our opinion  
position of the Group as at 30 June 2021, its financial performance and its cash flows for the year then 
In our opinion, the accompanying financial statements of SkyCity Entertainment Group Limited (the 
ended in accordance with New Zealand Equivalents to International Financial Reporting Standards 
Company), including its subsidiaries (the Group), present fairly, in all material respects, the financial 
(NZ IFRS) and International Financial Reporting Standards (IFRS).  
position of the Group as at 30 June 2021, its financial performance and its cash flows for the year then 
ended in accordance with New Zealand Equivalents to International Financial Reporting Standards 
(NZ IFRS) and International Financial Reporting Standards (IFRS).  

What we have audited 
The Group's financial statements on pages 166 to 217 which comprise: 

● the balance sheet as at 30 June 2021;

What we have audited 
The Group's financial statements on pages 166 to 217 which comprise: 

● the income statement for the year then ended;

● the statement of comprehensive income for the year then ended;

● the balance sheet as at 30 June 2021;

● the statement of changes in equity for the year then ended;

● the income statement for the year then ended;

● the statement of cash flows for the year then ended; and

● the statement of comprehensive income for the year then ended;

● the notes to the financial statements, which include significant accounting policies and other

● the statement of changes in equity for the year then ended;

explanatory information.

● the statement of cash flows for the year then ended; and

● the notes to the financial statements, which include significant accounting policies and other

Basis for opinion  
We conducted our audit in accordance with International Standards on Auditing (New Zealand) (ISAs 
(NZ)) and International Standards on Auditing (ISAs). Our responsibilities under those standards are 
further described in the Auditor’s responsibilities for the audit of the financial statements section of our 
report.  

explanatory information.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis 
for our opinion.  

Basis for opinion  
We conducted our audit in accordance with International Standards on Auditing (New Zealand) (ISAs 
(NZ)) and International Standards on Auditing (ISAs). Our responsibilities under those standards are 
further described in the Auditor’s responsibilities for the audit of the financial statements section of our 
report.  

Independence 
We are independent of the Group in accordance with Professional and Ethical Standard 1 
International Code of Ethics for Assurance Practitioners (including International Independence 
Standards) (New Zealand) (PES 1) issued by the New Zealand Auditing and Assurance Standards 
Board and the International Code of Ethics for Professional Accountants (including International 
Independence Standards) issued by the International Ethics Standards Board for Accountants (IESBA 
Code), and we have fulfilled our other ethical responsibilities in accordance with these requirements.  

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis 
for our opinion.  

Independence 
Our firm carries out other services for the Group in the areas of tax compliance, tax advisory, providing 
We are independent of the Group in accordance with Professional and Ethical Standard 1 
market survey data relating to executive remuneration levels, the prior licensing of a software tool for 
International Code of Ethics for Assurance Practitioners (including International Independence 
subsidiary statutory financial statements’ preparation, other assurance services in relation to 
Standards) (New Zealand) (PES 1) issued by the New Zealand Auditing and Assurance Standards 
compliance with banking and debt covenants and agreed-upon-procedure services in relation to the 
Board and the International Code of Ethics for Professional Accountants (including International 
allocation of Community Trust Revenue, the application of revenue under the Australian JobKeeper 
Independence Standards) issued by the International Ethics Standards Board for Accountants (IESBA 
Scheme, the reconciliation of normalised results to reported results and scrutineering of the vote count 
Code), and we have fulfilled our other ethical responsibilities in accordance with these requirements.  
at the Annual General Meeting. The provision of these other services has not impaired our 
independence as auditor of the Group. 

Our firm carries out other services for the Group in the areas of tax compliance, tax advisory, providing 
market survey data relating to executive remuneration levels, the prior licensing of a software tool for 
subsidiary statutory financial statements’ preparation, other assurance services in relation to 
compliance with banking and debt covenants and agreed-upon-procedure services in relation to the 
allocation of Community Trust Revenue, the application of revenue under the Australian JobKeeper 
Scheme, the reconciliation of normalised results to reported results and scrutineering of the vote count 
at the Annual General Meeting. The provision of these other services has not impaired our 
independence as auditor of the Group. 

PricewaterhouseCoopers, PwC Tower, 15 Customs Street West, Private Bag 92162, Auckland 1142 New Zealand 
T: +64 9 355 8000, www.pwc.co.nz  

PricewaterhouseCoopers, PwC Tower, 15 Customs Street West, Private Bag 92162, Auckland 1142 New Zealand 
T: +64 9 355 8000, www.pwc.co.nz  

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Independent auditor’s report 
To the shareholders of SkyCity Entertainment Group Limited 

Key audit matters  
Key audit matters are those matters that, in our professional judgement, were of most significance in 
our audit of the financial statements of the current year. These matters were addressed in the context 
of our audit of the financial statements as a whole, and in forming our opinion thereon, and we do not 
provide a separate opinion on these matters. 

Our opinion  
In our opinion, the accompanying financial statements of SkyCity Entertainment Group Limited (the 
Company), including its subsidiaries (the Group), present fairly, in all material respects, the financial 
position of the Group as at 30 June 2021, its financial performance and its cash flows for the year then 
ended in accordance with New Zealand Equivalents to International Financial Reporting Standards 
(NZ IFRS) and International Financial Reporting Standards (IFRS).  

● the balance sheet as at 30 June 2021;

●  Critically assessing the facts and 

● the income statement for the year then ended;

● the statement of cash flows for the year then ended; and

● the statement of changes in equity for the year then ended;

How our audit addressed the key audit matter 

● the statement of comprehensive income for the year then ended;

estimated extent of damage and the estimated 
cost of reinstatement; 

We have performed an assessment of the Group’s 
estimates and related judgements, by:  
●  Reviewing the RLB expert reports on the 

Description of the key audit matter 
What we have audited 
Accounting for the NZICC fire 
The Group's financial statements on pages 166 to 217 which comprise: 
As disclosed in note 6 to the financial 
statements, the extent of damage and 
insurance recovery pertaining to the New 
Zealand International Convention Centre 
(NZICC) and adjacent Hobson Street Hotel 
(HSH) as a result of the fire, have been re-
estimated by an independent external 
expert engaged by the Group, Rider Levett 
explanatory information.
Bucknall Auckland Limited (RLB).These 
estimates, along with information provided 
by Fletcher Construction Company Limited 
(the Contractor) inform the Group’s view of 
the contracts work insurance recovery. 
Adjustments have been made by the Group 
to the cost of remediation estimate provided 
by RLB to exclude: pre-remediation 
expenses (site preparation and cleaning 
costs) which are recognised separately as 
other recoveries when incurred; and costs 
for which the recoverability has not been 
assessed as virtually certain. 

circumstances, assumptions and methodology 
underpinning the key estimates through 
● the notes to the financial statements, which include significant accounting policies and other
meetings with management and their expert, 
partaking on a guided tour of the NZICC and 
Basis for opinion  
HSH sites and comparison of RLB’s reports to 
We conducted our audit in accordance with International Standards on Auditing (New Zealand) (ISAs 
information provided by the Contractor; and 
(NZ)) and International Standards on Auditing (ISAs). Our responsibilities under those standards are 
further described in the Auditor’s responsibilities for the audit of the financial statements section of our 
report.  

Independence 
We are independent of the Group in accordance with Professional and Ethical Standard 1 
International Code of Ethics for Assurance Practitioners (including International Independence 
independence and objectivity of the Group's 
Standards) (New Zealand) (PES 1) issued by the New Zealand Auditing and Assurance Standards 
damage and insurance recovery estimate 
Board and the International Code of Ethics for Professional Accountants (including International 
expert; 
Independence Standards) issued by the International Ethics Standards Board for Accountants (IESBA 
Code), and we have fulfilled our other ethical responsibilities in accordance with these requirements.  

Additionally, we have:  
●  Assessed the professional competence, 

management which supports the judgement the 
Group has made regarding the likelihood of 
We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis 
recovering other costs.  
for our opinion.  

As a result, in the year ended 30 June 2021 
additional contract works insurance 
recovery of $43.6 million has been 
recognised as NZICC fire related income 
and an additional $34.7 million of capitalised 
work in progress has been derecognised, 
offset by a release from the deferred licence 
value liability of $7.5 million.  

Our firm carries out other services for the Group in the areas of tax compliance, tax advisory, providing 
market survey data relating to executive remuneration levels, the prior licensing of a software tool for 
subsidiary statutory financial statements’ preparation, other assurance services in relation to 
●  Assessed the recoverability of the insurance 
compliance with banking and debt covenants and agreed-upon-procedure services in relation to the 
recoveries recognised giving consideration to 
allocation of Community Trust Revenue, the application of revenue under the Australian JobKeeper 
the credit risk of the respective insurers;  
Scheme, the reconciliation of normalised results to reported results and scrutineering of the vote count 
at the Annual General Meeting. The provision of these other services has not impaired our 
independence as auditor of the Group. 

●  Checked the mathematical accuracy of the 
underlying calculations of the fire related 
adjustments;  

●  Substantively tested a sample of other 

●  Reviewing legal advice obtained by  

recoveries back to supporting documentation to 
validate the amounts recorded during the year; 

Expert investigation in respect of the 
damage sustained and remediation works 
required remains ongoing and as a result, 
the estimates are highly sensitive and 
continue to be based on limited information.  

●  Reviewed the Group’s agreement with the 
Crown to extend the long stop date; and 
●  Considered the adequacy of the related 

financial statement disclosures. 

PricewaterhouseCoopers, PwC Tower, 15 Customs Street West, Private Bag 92162, Auckland 1142 New Zealand 
T: +64 9 355 8000, www.pwc.co.nz  

PwC 

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SkyCity Entertainment Group  Annual Report Year Ended 30 June 2021 
 
 
 
 
 
Independent auditor’s report 
To the shareholders of SkyCity Entertainment Group Limited 

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How our audit addressed the key audit matter 

Our opinion  
In our opinion, the accompanying financial statements of SkyCity Entertainment Group Limited (the 
Company), including its subsidiaries (the Group), present fairly, in all material respects, the financial 
position of the Group as at 30 June 2021, its financial performance and its cash flows for the year then 
ended in accordance with New Zealand Equivalents to International Financial Reporting Standards 
(NZ IFRS) and International Financial Reporting Standards (IFRS).  

What we have audited 
The Group's financial statements on pages 166 to 217 which comprise: 

● the income statement for the year then ended;

● the statement of comprehensive income for the year then ended;

● the statement of changes in equity for the year then ended;

● the statement of cash flows for the year then ended; and

● the notes to the financial statements, which include significant accounting policies and other

Description of the key audit matter 
The most significant assumptions, and 
associated risk to the estimates provided, 
relate to the integrity of the structural steel, 
extent of damage to the facade of the 
NZICC, the percentage of contingency 
included in the estimates, and the timeline 
for remediation. Any changes to these and 
other assumptions can significantly impact 
the amounts recorded. 

● the balance sheet as at 30 June 2021;

Other recoveries of $127.2 million have also 
been recognised in the year, which primarily 
relate to site preparation, demolition and 
clean up costs on-charged by the 
Contractor. The assessment of 
recoverability of these costs as virtually 
explanatory information.
certain is a key judgement and for some of 
these costs the judgement is supported by 
legal advice received by the Group. 

There is significant estimation uncertainty 
inherent in the balances recorded on the 
balance sheet and the amounts recognised 
in the income statement pertaining to the 
accounting implications of the fire.  

Basis for opinion  
We conducted our audit in accordance with International Standards on Auditing (New Zealand) (ISAs 
(NZ)) and International Standards on Auditing (ISAs). Our responsibilities under those standards are 
further described in the Auditor’s responsibilities for the audit of the financial statements section of our 
report.  

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis 
for our opinion.  

Independence 
We are independent of the Group in accordance with Professional and Ethical Standard 1 
International Code of Ethics for Assurance Practitioners (including International Independence 
Standards) (New Zealand) (PES 1) issued by the New Zealand Auditing and Assurance Standards 
Board and the International Code of Ethics for Professional Accountants (including International 
Independence Standards) issued by the International Ethics Standards Board for Accountants (IESBA 
Code), and we have fulfilled our other ethical responsibilities in accordance with these requirements.  

During the year, the Crown agreed to an 
extension of the Completion Long Stop Date 
included in the New Zealand International 
Convention Centre Project and Licensing 
Agreement. The revised date is 15 
December 2027 and completion is expected 
before this date. 

Our firm carries out other services for the Group in the areas of tax compliance, tax advisory, providing 
market survey data relating to executive remuneration levels, the prior licensing of a software tool for 
subsidiary statutory financial statements’ preparation, other assurance services in relation to 
For the Auckland and Hamilton CGUs, we 
compliance with banking and debt covenants and agreed-upon-procedure services in relation to the 
performed the following audit procedures: 
allocation of Community Trust Revenue, the application of revenue under the Australian JobKeeper 
Scheme, the reconciliation of normalised results to reported results and scrutineering of the vote count 
●  Understood the process undertaken by 
at the Annual General Meeting. The provision of these other services has not impaired our 
independence as auditor of the Group. 

Impairment considerations in respect of 
goodwill and other intangible assets, 
including the ongoing impact of COVID-19 
At 30 June 2021, the carrying amount of 
goodwill and casino licences totalled $585.4 
million (30 June 2020: $589.5 million). Refer 
to note 24 of the financial statements.  

management to prepare the forecast cash 
flows;  

Accounting standards require an entity to 
assess at the end of each reporting period 
whether there is any indication that an asset 
may be impaired. There is also a 
requirement to perform an impairment 
assessment of goodwill and other indefinite 
life intangible assets at least annually. 

●  Compared the forecast cash flows used for 
FY22 to the Board approved business plan; 
●  Considered and challenged key assumptions, in 

particular those underpinning earnings before 
interest, tax, depreciation and amortisation 
(EBITDA) margin and the ongoing impacts of 
COVID-19;  

PricewaterhouseCoopers, PwC Tower, 15 Customs Street West, Private Bag 92162, Auckland 1142 New Zealand 
T: +64 9 355 8000, www.pwc.co.nz  

●  Engaged our auditor’s valuation expert to 

assess management’s valuation conclusions 
and key assumptions, including the pre tax 
discount rates and terminal growth rates; and 

PwC 

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● the notes to the financial statements, which include significant accounting policies and other

Independent auditor’s report 
To the shareholders of SkyCity Entertainment Group Limited 

Description of the key audit matter 

How our audit addressed the key audit matter 

●  Compared historical performance against 

Our opinion  
In our opinion, the accompanying financial statements of SkyCity Entertainment Group Limited (the 
budget, investigated material differences and 
Company), including its subsidiaries (the Group), present fairly, in all material respects, the financial 
considered the impact on future cash flow 
position of the Group as at 30 June 2021, its financial performance and its cash flows for the year then 
forecasts.  
ended in accordance with New Zealand Equivalents to International Financial Reporting Standards 
(NZ IFRS) and International Financial Reporting Standards (IFRS).  

The Group performed an impairment 
assessment for the Auckland and Hamilton 
cash generating units (CGUs), both of which 
include indefinite life intangible assets. An 
assessment of the value in use using 
discounted cash flow forecast (DCF) models 
What we have audited 
was prepared for both of these CGUs. 
The Group's financial statements on pages 166 to 217 which comprise: 

For the Adelaide CGU, we performed the following 
audit procedures on the independent valuation 
prepared by management’s expert:  
●  Understood the process undertaken by 

● the balance sheet as at 30 June 2021;

● the income statement for the year then ended;

● the statement of comprehensive income for the year then ended;

● the statement of changes in equity for the year then ended;

● the statement of cash flows for the year then ended; and

An impairment assessment was also 
prepared in relation to the Adelaide CGU 
which includes a finite life intangible asset, 
the Adelaide casino licence. In the prior 
year, the Group recorded an impairment 
charge of $160.6 million against the 
Adelaide casino licence.  The Group 
considered there to be indicators that the 
CGU may be further impaired due to the 
ongoing impact of the COVID-19 global 
pandemic on the business.  

explanatory information.

management to prepare the forecast cash 
flows;  

●  Compared the forecast cash flows used for 
FY22 to the Board approved business plan; 
●  Considered the adoption by the Board of the 
five year forecast included in management’s 
expert’s valuation; 

●  Compared historical performance against 

Basis for opinion  
We conducted our audit in accordance with International Standards on Auditing (New Zealand) (ISAs 
budget, investigated material differences and 
(NZ)) and International Standards on Auditing (ISAs). Our responsibilities under those standards are 
considered the impact on future cash flow 
further described in the Auditor’s responsibilities for the audit of the financial statements section of our 
report.  
forecasts; 

The Group engaged a valuation expert to 
perform an independent valuation of the 
We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis 
●  Considered and challenged key assumptions 
Adelaide CGU which was prepared using a 
for our opinion.  
including the ongoing impacts of COVID-19, 
DCF model under the fair value less costs of 
international business strategy and the key 
Independence 
disposal (FVLCOD) method.  
drivers of EBITDA growth and overall business 
We are independent of the Group in accordance with Professional and Ethical Standard 1 
performance, with reference to external 
International Code of Ethics for Assurance Practitioners (including International Independence 
Standards) (New Zealand) (PES 1) issued by the New Zealand Auditing and Assurance Standards 
evidence where possible; 
Board and the International Code of Ethics for Professional Accountants (including International 
Independence Standards) issued by the International Ethics Standards Board for Accountants (IESBA 
Code), and we have fulfilled our other ethical responsibilities in accordance with these requirements.  
−  Assess and challenge key assumptions, 

●  Engaged our auditor’s valuation expert to: 

Impairment testing is a key focus of our 
audit due to the materiality of the balances 
and the significant level of management 
estimation and judgement in determining the 
key assumptions used in the impairment 
assessments. The most significant of these 
judgements and sensitivities are disclosed 
in note 24. 

including the discount and terminal growth 
Our firm carries out other services for the Group in the areas of tax compliance, tax advisory, providing 
rates;  
market survey data relating to executive remuneration levels, the prior licensing of a software tool for 
subsidiary statutory financial statements’ preparation, other assurance services in relation to 
compliance with banking and debt covenants and agreed-upon-procedure services in relation to the 
allocation of Community Trust Revenue, the application of revenue under the Australian JobKeeper 
Scheme, the reconciliation of normalised results to reported results and scrutineering of the vote count 
at the Annual General Meeting. The provision of these other services has not impaired our 
independence as auditor of the Group. 

−  Assess the reasonableness of the 2% cost 
of disposal assumption applied under the 
FVLCOD method; and  

In relation to the Auckland and Hamilton 
CGUs, the recoverable amount exceeds the 
carrying amount and no impairment has 
been recorded.  

−  Evaluate the valuation conclusions and 

cross checks performed by management’s 
valuation expert with reference to external 
market evidence. 

In relation to Adelaide, the impairment 
review and independent valuation 
concluded on a valuation of the CGU within 
a reasonable range, the mid point of which 
implied a potential impairment reversal of 
$5.7 million at 30 June 2021 (with the low 
end of the range suggesting an increase in 
impairment of $16.9 million and the high end 
suggesting a reversal of impairment of 
$31.2 million).  

● 

In conjunction with our auditor’s valuation 
expert, we met with management’s valuation 
expert to understand and challenge the 
valuation approach and key assumptions, 
including the ongoing impact of COVID-19, in 
particular the impact on international business;  

PricewaterhouseCoopers, PwC Tower, 15 Customs Street West, Private Bag 92162, Auckland 1142 New Zealand 
T: +64 9 355 8000, www.pwc.co.nz  

PwC 

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Independent auditor’s report 
To the shareholders of SkyCity Entertainment Group Limited 

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How our audit addressed the key audit matter 
●  Considered the key drivers for movements in 

Description of the key audit matter 
However, given the uncertainties associated 
with forecasting in a COVID-19 
environment, and acknowledging the 
sensitivities of the valuation to small 
changes in assumptions as disclosed in 
note 24, management determined that the 
What we have audited 
current period valuation range did not 
The Group's financial statements on pages 166 to 217 which comprise: 
warrant a reversal of the impairment 
recognised in the prior period nor any 
additional impairment. 

Our opinion  
In our opinion, the accompanying financial statements of SkyCity Entertainment Group Limited (the 
both the independent valuation of the CGU and 
Company), including its subsidiaries (the Group), present fairly, in all material respects, the financial 
the carrying value of the CGU from the prior 
position of the Group as at 30 June 2021, its financial performance and its cash flows for the year then 
year. Assessed whether the valuation 
ended in accordance with New Zealand Equivalents to International Financial Reporting Standards 
conclusion supports both no impairment 
(NZ IFRS) and International Financial Reporting Standards (IFRS).  
reversal and no further impairment, noting 
consistent with the prior year that there remains 
significant uncertainty in forecasting in a 
COVID-19 environment for the Group; and 

● the income statement for the year then ended;

● the balance sheet as at 30 June 2021;

●  Considered and challenged the extent of 

● the statement of comprehensive income for the year then ended;

● the statement of changes in equity for the year then ended;

● the statement of cash flows for the year then ended; and

disclosure provided in note 24 to the financial 
statements, with particular emphasis on the 
valuation sensitivities. 

explanatory information.

For all CGUs, we assessed the appropriateness of 
● the notes to the financial statements, which include significant accounting policies and other
disclosures made in the financial statements 
including those for key assumptions and 
sensitivities. 

Basis for opinion  
We conducted our audit in accordance with International Standards on Auditing (New Zealand) (ISAs 
(NZ)) and International Standards on Auditing (ISAs). Our responsibilities under those standards are 
further described in the Auditor’s responsibilities for the audit of the financial statements section of our 
report.  

Our audit approach 

Overview 

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis 
for our opinion.  

Independence 
Overall group materiality: $8.0 million, which represents 
We are independent of the Group in accordance with Professional and Ethical Standard 1 
approximately 5% of weighted-average profit before tax from 
International Code of Ethics for Assurance Practitioners (including International Independence 
continuing operations over the past four years, excluding the net gain 
Standards) (New Zealand) (PES 1) issued by the New Zealand Auditing and Assurance Standards 
on the Auckland car park concession transaction, NZICC fire related 
Board and the International Code of Ethics for Professional Accountants (including International 
income, NZICC fire related expenses and income from liquidated 
Independence Standards) issued by the International Ethics Standards Board for Accountants (IESBA 
damages, recorded in either or both the current and prior years. 
Code), and we have fulfilled our other ethical responsibilities in accordance with these requirements.  

We chose profit before tax from continuing operations, which is a 
Our firm carries out other services for the Group in the areas of tax compliance, tax advisory, providing 
market survey data relating to executive remuneration levels, the prior licensing of a software tool for 
generally accepted benchmark, because in our view, it is the 
subsidiary statutory financial statements’ preparation, other assurance services in relation to 
benchmark against which the performance of the Group is most 
compliance with banking and debt covenants and agreed-upon-procedure services in relation to the 
commonly measured by users. 
allocation of Community Trust Revenue, the application of revenue under the Australian JobKeeper 
Scheme, the reconciliation of normalised results to reported results and scrutineering of the vote count 
at the Annual General Meeting. The provision of these other services has not impaired our 
independence as auditor of the Group. 

We chose to use a weighted average of the last four years and to 
adjust it as described above because, in our view, it provides a more 
stable measure of the Group’s performance. 

Our Group audit focused on the major operating subsidiaries which 
were selected based on their contribution to the Group’s revenue. In 
aggregate, the subsidiaries selected for full scope audits contributed 
96% of the Group’s revenue. We performed analytical review 
procedures over the other subsidiaries. 

As reported above, we have two key audit matters, being: 
●  Accounting for the NZICC fire 
● 

PricewaterhouseCoopers, PwC Tower, 15 Customs Street West, Private Bag 92162, Auckland 1142 New Zealand 
Impairment considerations in respect of goodwill and other 
T: +64 9 355 8000, www.pwc.co.nz  
intangible assets, including the ongoing impact of COVID-19. 

PwC 

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Independent auditor’s report 
To the shareholders of SkyCity Entertainment Group Limited 

As part of designing our audit, we determined materiality and assessed the risks of material 
misstatement in the financial statements. In particular, we considered where management made 
Our opinion  
subjective judgements; for example, in respect of significant accounting estimates that involved 
In our opinion, the accompanying financial statements of SkyCity Entertainment Group Limited (the 
making assumptions and considering future events that are inherently uncertain. As in all of our audits, 
Company), including its subsidiaries (the Group), present fairly, in all material respects, the financial 
we also addressed the risk of management override of internal controls, including among other 
position of the Group as at 30 June 2021, its financial performance and its cash flows for the year then 
ended in accordance with New Zealand Equivalents to International Financial Reporting Standards 
matters, consideration of whether there was evidence of bias that represented a risk of material 
(NZ IFRS) and International Financial Reporting Standards (IFRS).  
misstatement due to fraud. 

● the balance sheet as at 30 June 2021;

What we have audited 
The Group's financial statements on pages 166 to 217 which comprise: 

Materiality 
The scope of our audit was influenced by our application of materiality. An audit is designed to obtain 
reasonable assurance about whether the financial statements are free from material misstatement. 
Misstatements may arise due to fraud or error. They are considered material if, individually or in 
aggregate, they could reasonably be expected to influence the economic decisions of users taken on 
the basis of the financial statements.  

● the statement of comprehensive income for the year then ended;

● the income statement for the year then ended;

● the statement of changes in equity for the year then ended;

explanatory information.

● the statement of cash flows for the year then ended; and

Based on our professional judgement, we determined certain quantitative thresholds for materiality, 
including the overall Group materiality for the financial statements as a whole as set out above. These, 
● the notes to the financial statements, which include significant accounting policies and other
together with qualitative considerations, helped us to determine the scope of our audit, the nature, 
timing and extent of our audit procedures and to evaluate the effect of misstatements, both individually 
and in aggregate, on the financial statements as a whole. 

Basis for opinion  
We conducted our audit in accordance with International Standards on Auditing (New Zealand) (ISAs 
(NZ)) and International Standards on Auditing (ISAs). Our responsibilities under those standards are 
further described in the Auditor’s responsibilities for the audit of the financial statements section of our 
report.  

How we tailored our group audit scope 
We tailored the scope of our audit in order to perform sufficient work to enable us to provide an 
opinion on the financial statements as a whole, taking into account the structure of the Group, the 
We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis 
accounting processes and controls, and the industry in which the Group operates. 
for our opinion.  

The materiality levels applied in the full scope audits for selected subsidiaries are performed at a 
materiality level determined by reference to a proportion of Group materiality appropriate to the 
relative scale of the subsidiary concerned. 

Independence 
We are independent of the Group in accordance with Professional and Ethical Standard 1 
International Code of Ethics for Assurance Practitioners (including International Independence 
Standards) (New Zealand) (PES 1) issued by the New Zealand Auditing and Assurance Standards 
The structure of the Group means the majority of the audit work for the Group is performed by the 
Board and the International Code of Ethics for Professional Accountants (including International 
New Zealand Group audit team. Our Group audit team also included people based in Australia who 
Independence Standards) issued by the International Ethics Standards Board for Accountants (IESBA 
supported us in executing our audit procedures and brought knowledge of the trading environment 
Code), and we have fulfilled our other ethical responsibilities in accordance with these requirements.  
and legal and regulatory framework in Adelaide. 

Information other than the financial statements and auditor’s report 
The Directors are responsible for the other information. The other information comprises the 
information included in the Annual report, but does not include the financial statements and our 
auditor's report thereon. 

Our firm carries out other services for the Group in the areas of tax compliance, tax advisory, providing 
market survey data relating to executive remuneration levels, the prior licensing of a software tool for 
subsidiary statutory financial statements’ preparation, other assurance services in relation to 
compliance with banking and debt covenants and agreed-upon-procedure services in relation to the 
allocation of Community Trust Revenue, the application of revenue under the Australian JobKeeper 
Scheme, the reconciliation of normalised results to reported results and scrutineering of the vote count 
at the Annual General Meeting. The provision of these other services has not impaired our 
Our opinion on the financial statements does not cover the other information and we do not express 
independence as auditor of the Group. 
any form of audit opinion or assurance conclusion thereon.  

In connection with our audit of the financial statements, our responsibility is to read the other 
information and, in doing so, consider whether the other information is materially inconsistent with the 
financial statements or our knowledge obtained in the audit, or otherwise appears to be materially 
misstated. If, based on the work we have performed on the other information that we obtained prior to 
the date of this auditor’s report, we conclude that there is a material misstatement of this other 
information, we are required to report that fact. We have nothing to report in this regard. 

Responsibilities of the Directors for the financial statements 
The Directors are responsible, on behalf of the Company, for the preparation and fair presentation of 
the financial statements in accordance with NZ IFRS and IFRS, and for such internal control as the 
Directors determine is necessary to enable the preparation of financial statements that are free from 
material misstatement, whether due to fraud or error.  

PricewaterhouseCoopers, PwC Tower, 15 Customs Street West, Private Bag 92162, Auckland 1142 New Zealand 
T: +64 9 355 8000, www.pwc.co.nz  

PwC 

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In preparing the financial statements, the Directors are responsible for assessing the Group’s ability to 
continue as a going concern, disclosing, as applicable, matters related to going concern and using the 
going concern basis of accounting unless the Directors either intend to liquidate the Group or to cease 
operations, or have no realistic alternative but to do so.  

Our opinion  
In our opinion, the accompanying financial statements of SkyCity Entertainment Group Limited (the 
Company), including its subsidiaries (the Group), present fairly, in all material respects, the financial 
position of the Group as at 30 June 2021, its financial performance and its cash flows for the year then 
Auditor’s responsibilities for the audit of the financial statements 
ended in accordance with New Zealand Equivalents to International Financial Reporting Standards 
Our objectives are to obtain reasonable assurance about whether the financial statements, as a 
(NZ IFRS) and International Financial Reporting Standards (IFRS).  
whole, are free from material misstatement, whether due to fraud or error, and to issue an auditor’s 
report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a 
guarantee that an audit conducted in accordance with ISAs (NZ) and ISAs will always detect a 
material misstatement when it exists. Misstatements can arise from fraud or error and are considered 
material if, individually or in the aggregate, they could reasonably be expected to influence the 
● the statement of comprehensive income for the year then ended;
economic decisions of users taken on the basis of these financial statements.  

What we have audited 
The Group's financial statements on pages 166 to 217 which comprise: 

● the income statement for the year then ended;

● the balance sheet as at 30 June 2021;

● the statement of changes in equity for the year then ended;

A further description of our responsibilities for the audit of the financial statements is located at the 
External Reporting Board’s website at: 

● the statement of cash flows for the year then ended; and

● the notes to the financial statements, which include significant accounting policies and other

https://www.xrb.govt.nz/assurance-standards/auditors-responsibilities/audit-report-1/ 

explanatory information.

This description forms part of our auditor’s report.  

Basis for opinion  
We conducted our audit in accordance with International Standards on Auditing (New Zealand) (ISAs 
(NZ)) and International Standards on Auditing (ISAs). Our responsibilities under those standards are 
further described in the Auditor’s responsibilities for the audit of the financial statements section of our 
report.  

Who we report to 
This report is made solely to the Company’s shareholders, as a body. Our audit work has been 
undertaken so that we might state those matters which we are required to state to them in an auditor’s 
report and for no other purpose.  To the fullest extent permitted by law, we do not accept or assume 
responsibility to anyone other than the Company and the Company’s shareholders, as a body, for our 
audit work, for this report or for the opinions we have formed. 

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis 
for our opinion.  

The engagement partner on the audit resulting in this independent auditor’s report is Richard Day. 

Independence 
We are independent of the Group in accordance with Professional and Ethical Standard 1 
International Code of Ethics for Assurance Practitioners (including International Independence 
Standards) (New Zealand) (PES 1) issued by the New Zealand Auditing and Assurance Standards 
Board and the International Code of Ethics for Professional Accountants (including International 
Independence Standards) issued by the International Ethics Standards Board for Accountants (IESBA 
Code), and we have fulfilled our other ethical responsibilities in accordance with these requirements.  

For and on behalf of:  

Our firm carries out other services for the Group in the areas of tax compliance, tax advisory, providing 
market survey data relating to executive remuneration levels, the prior licensing of a software tool for 
subsidiary statutory financial statements’ preparation, other assurance services in relation to 
compliance with banking and debt covenants and agreed-upon-procedure services in relation to the 
allocation of Community Trust Revenue, the application of revenue under the Australian JobKeeper 
Auckland 
Scheme, the reconciliation of normalised results to reported results and scrutineering of the vote count 
at the Annual General Meeting. The provision of these other services has not impaired our 
independence as auditor of the Group. 

Chartered Accountants 
24 August 2021  

PricewaterhouseCoopers, PwC Tower, 15 Customs Street West, Private Bag 92162, Auckland 1142 New Zealand 
T: +64 9 355 8000, www.pwc.co.nz  

PwC 

7 

Independent Auditor's Report

165

 
Income Statement

For the year ended 30 June 2021

Continuing Operations

Revenue

Other income

Share of losses from associates

NZICC fire related income

NZICC fire related expenses

Employee benefits expense

Asset impairment

Other expenses

Directors' fees

Gaming taxes

Direct consumables

Marketing and communications

Community contributions, levies and sponsorships

Fair value adjustments on investment properties

Earnings Before Interest, Tax, Depreciation  
and Amortisation Expenses (EBITDA)

Depreciation and amortisation expense

Depreciation on right-of-use assets

Earnings Before Interest and Tax (EBIT)

Net finance costs

Profit Before Income Tax

Income tax (expense)/benefit

Profit from continuing operations

Profit from discontinued operations

Profit for the Year Attributable to Shareholders of the Company

Earnings per share for Profit Attributable  
to the Shareholders of the Company

Basic and diluted earnings per share

The above income statement should be read in conjunction with the accompanying notes.

166

NOTES

3

4, 5

6(a)

6(b)

7

7

15

7

10

11

18

8

2021

$'000

713,216

67,936

–

170,727

(141,845)

(269,126)

(8,834)

(108,482)

(962)

(36,253)

(45,428)

(18,718)

(12,289)

7,386

317,328

(89,519)

(1,894)

225,915

(32,455)

193,460

(37,334)

156,126

2020

$'000

641,653

98,924

(83)

384,500

(108,090)

(284,867)

(160,600)

(91,332)

(900)

(30,254)

(60,039)

(16,184)

(10,382)

(14,055)

348,291

(85,446)

(1,114)

261,731

(28,613)

233,118

2,152

235,270

–

118

156,126

235,388

CENTS

20.6

CENTS

35.4

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Statement of Comprehensive Income

For the year ended 30 June 2021

NOTES

Profit for the Year

Other comprehensive income 
Items that will not be reclassified to profit or loss

Asset Revaluation Reserve

Asset revaluation reserve – revaluation on transfer to investment property

30

Asset revaluation reserve – income tax

Items that may be subsequently reclassified to profit or loss

Foreign Currency Translation Reserve

Exchange differences on translation of overseas subsidiaries

Cash flow Hedge Reserve

Cash flow hedges – revaluations

Cash flow hedges – transfer to finance costs

Cash flow hedges – income tax

Cost of Hedging Reserve

Cost of hedging reserve – costs incurred/revaluations

Cost of hedging reserve – transfer to finance cost

Cost of hedging reserve – income tax

Other Comprehensive Income for the Year, Net of Tax

Total Comprehensive Income for the Year

30

30

30

The above statement of comprehensive income should be read in conjunction with the accompanying notes.

2021

$'000

156,126

8,755

(1,921)

6,834

2020

$'000

235,388

5,936

–

5,936

(4,669)

6,285

(24,859)

35,790

(3,076)

(6)

463

(128)

3,515

10,349

166,475

9,154

(5,143)

(1,239)

(113)

462

(98)

9,308

15,244

250,632

Financial Statements

167

                      
 
Balance Sheet

As at 30 June 2021

ASSETS

Current Assets

Cash and bank balances

Receivables and prepayments

Derivative financial instruments

Inventories

Current tax receivables

NZICC fire recoveries

Assets held for sale

Total Current Assets

Non-current Assets

Property, plant and equipment

Intangible assets

Finance lease receivable

Derivative financial instruments

Investment properties

Deferred tax assets

Right-of-use asset

NZICC fire recoveries

Total Non-current Assets

Total Assets

The above balance sheet should be read in conjunction with the accompanying notes.

NOTES

26

25

31

6(c)

27

23

24

4

31

15

19

10

6(d)

2021

$'000

49,940

33,405

156

7,187

–

175,352

13,517

279,557

1,370,762

646,326

11,605

4,109

124,368

9,344

126,755

233,000

2,526,269

2,805,826

2020

$'000

54,224

42,252

53,288

6,628

1,989

49,571

11,019

218,971

1,528,902

649,531

10,574

23,100

72,400

6,877

51,967

227,000

2,570,351

2,789,322

168

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Balance Sheet (continued)

As at 30 June 2021

LIABILITIES

Current Liabilities

Payables and provisions

Interest bearing liabilities

Current tax liabilities

Derivative financial instruments

Lease liabilities

Deferred licence value

Total Current Liabilities

Non-current Liabilities

Interest bearing liabilities

Non-current payables

Lease income in advance

Derivative financial instruments

Deferred tax liabilities

Lease liabilities

Deferred licence value

Total Non-current Liabilities

Total Liabilities

Net Assets

EQUITY

Share capital

Reserves

Retained earnings

Total Equity

The above balance sheet should be read in conjunction with the accompanying notes.

NOTES

2021

$'000

2020

$'000

28

13

31

10

16

12

22

31

20

10

17

29

30

200,165

48,031

16,256

–

3,014

1,963

269,429

221,842

302,509

776

6,113

485

153,165

684,890

440,964

282,731

20,317

36,310

7,528

57,031

115,793

207,436

885,379

1,154,808

1,651,018

10,569

39,815

24,375

45,175

52,188

214,972

669,825

1,354,715

1,434,607

1,338,223

1,288,287

(22,972)

335,767

1,651,018

(33,321)

179,641

1,434,607

Financial Statements

169

                        
 
Statement of Changes in Equity

For the year ended 30 June 2021

Balance as at 1 July 2019

Total comprehensive income

Dividends paid

Equity raising

Share rights issued for employee service

Net movement in treasury shares

Buy back and cancellation of shares

Balance as at 30 June 2020

Balance as at 1 July 2020

Total comprehensive income

Equity raising

Share rights issued for employee service

Net movement in treasury shares

NOTES

SHARE 
CAPITAL

RESERVES

RETAINED 
EARNINGS

TOTAL EQUITY

$'000

$'000

1,126,996

(48,565)

$'000

77,541

$'000

1,155,972

–

–

177,160

3,698

436

(20,003)

1,288,287

1,288,287

–

48,737

3,253

(2,054)

9

29

29

29

29

29

29

15,244

235,388

250,632

–

–

–

–

–

(33,321)

(33,321)

10,349

–

–

–

(133,288)

(133,288)

–

–

–

–

179,641

179,641

156,126

–

–

–

177,160

3,698

436

(20,003)

1,434,607

1,434,607

166,475

48,737

3,253

(2,054)

Balance as at 30 June 2021

1,338,223

(22,972)

335,767

1,651,018

The above statement of changes in equity should be read in conjunction with the accompanying notes.

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Statement of Cash Flows

For the year ended 30 June 2021

Cash Flows from Operating Activities

Receipts from customers

Payments to suppliers and employees

Government grants

Gaming taxes and levies paid

Income taxes paid

NOTES

Net Cash Inflow from Operating Activities

38

Cash Flows from Investing Activities

Capital additions

Purchased intangible assets

Auckland car park concession disposal

NZICC fire related income

NZICC fire related costs

Lease income received in advance

Net Cash Outflow from Investing Activities

Cash Flows from Financing Activities

Issue of new share capital

Cash flows associated with derivatives

New borrowings

Repayment of borrowings

Dividends paid to company shareholders

Interest paid

Lease interest paid

Buy back of share capital

Repayment of lease liabilities

Net Cash Outflow from Financing Activities

Net (Decrease)/Increase in Cash and Bank Balances

Cash and bank balances at the beginning of the year

Cash and Bank Balances at the End of the Year

9

14

26

The above statement of cash flows should be read in conjunction with the accompanying notes.

2021

$'000

718,898

(397,713)

28,643

349,828

(46,074)

(15,569)

288,185

(171,673)

(5,799)

–

30,533

(108,040)

–

(254,979)

46,683

17,669

208,031

(267,447)

–

(35,857)

(2,879)

2020

$'000

655,470

(480,613)

27,354

202,211

(40,988)

(41,057)

120,166

(326,877)

(20,515)

128,946

106,000

(26,638)

39,815

(99,269)

177,597

(2,327)

45,814

(34,127)

(133,288)

(41,444)

–

–

(20,003)

(3,690)

(37,490)

(4,284)

54,224

49,940

(469)

(8,247)

12,650

41,574

54,224

Financial Statements

171

                       
 
1      Summary of Significant 
Accounting Policies

SkyCity Entertainment Group Limited (Company) 
and its subsidiaries (together, SkyCity or the Group) 
operate in the gaming, entertainment, hotel, 
convention, hospitality and tourism sectors. The 
Group has operations in New Zealand and Australia.

SkyCity is a limited liability company incorporated 
and domiciled in New Zealand. The Company is 
registered under the Companies Act 1993 and 
is an FMC reporting entity under Part 7 of the 
Financial Markets Conduct Act 2013. The address 
of its registered office is 99 Albert Street, Auckland.  
The Company is dual-listed on the New Zealand 
and Australian stock exchanges (NZX and ASX 
respectively).

These consolidated financial statements were 
approved for issue by the Board of directors on 
24 August 2021.

For the purposes of complying with generally 
accepted accounting practice in New Zealand 
(GAAP), the Group is a for-profit entity.

(a)     Basis of Preparation

The financial statements of the Group have 
been prepared in accordance with GAAP. 
They comply with New Zealand Equivalents to 
International Financial Reporting Standards (NZ 
IFRS), International Financial Reporting Standards 
(IFRS), the requirements of Part 7 of the Financial 
Markets Conduct Act 2013 and the NZX Main Board 
Listing Rules.

The Group financial statements incorporate the 
assets and liabilities of all subsidiaries of the Group 
as at 30 June 2021 and the results of all subsidiaries 
for the year then ended. 

Measurement Basis

These financial statements have been prepared 
under the historical cost convention, as modified 
by the revaluation of certain assets and liabilities, 
as identified in the accounting policies below and 
in the notes.

Presentation Currency

The financial statements are presented in 
New Zealand dollars, which is the Company's 
functional currency. Amounts are rounded to the 
nearest thousand dollars, unless otherwise stated.

Non-GAAP Financial Information

The Group’s standard profit measure prepared 
under GAAP is profit for the year. When discussing 
financial performance, the Group also uses 
non-GAAP financial information, which is not 
prepared in accordance with NZ IFRS and 
therefore may not be comparable to similar 
financial information presented by other entities. 
The directors and management believe that this 
non-GAAP financial information provides useful 
information to readers of the financial statements 
to assist in the understanding of the Group’s 
financial performance and is consistent with 
the information used internally to evaluate the 
performance of business units.

Definitions of non-GAAP financial information used 
in these financial statements are:

• 

 EBITDA: Earnings before interest, tax, 
depreciation and amortisation; and

•  EBIT: Earnings before interest and tax

Critical Accounting Estimates and Judgements

The preparation of financial statements requires the 
use of certain critical accounting estimates and the 
exercise of judgement regarding the application 
of accounting policies. The critical estimates and 
judgements made in the preparation of these 
financial statements relate to the following:

• 

• 

• 

• 

 goodwill and casino licences that have an 
indefinite useful life are impairment tested 
annually, which requires the use of key estimates.  
Details of the estimates made are provided in 
note 24; 

 the SkyCity Adelaide casino licence, which has a 
finite useful life, was impaired in the prior period 
and consequently was tested for impairment 
in the current period. This impairment testing 
required the use of key estimates, which are 
discussed in note 24(c); 

 as reported in the Group’s 30 June 2020 
financial statements, in October 2019 there was 
a significant fire at the construction site of the 
New Zealand International Convention Centre 
(NZICC). Accounting for the consequences of the 
fire has required the exercise of judgement and 
the use of estimates. Details of the judgements 
and estimates made are provided in note 6;

 investment properties are carried at fair value.  
Determining the fair value of properties requires 
the use of estimates. Details of estimates made 
are provided in note 15; and

172

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There are inherent uncertainties in both 
New Zealand and Australia relating to forecasting 
earnings in the COVID-19 environment. 
That notwithstanding, due to the capital raise 
conducted in the prior year, and the funding 
available through the syndicated banking facility, 
the directors have determined that there are no 
material uncertainties related to SkyCity being 
a going concern. Accordingly, the directors have 
concluded that it is appropriate that these financial 
statements continue to be prepared on a going 
concern basis.

(c)     Principles of Consolidation

Subsidiaries are all entities (including structured 
entities) over which the Group has control. 
The Group controls an entity when the Group is 
exposed, or has rights, to variable returns from its 
involvement with the entity and has the ability 
to affect those returns through its power over the 
entity. Subsidiaries are fully consolidated from 
the date on which control is transferred to the 
Group. They are deconsolidated from the date that 
control ceases.

Inter-company transactions, balances and 
unrealised gains on transactions between Group 
companies are eliminated. Unrealised losses are 
also eliminated. When necessary, amounts reported 
by subsidiaries have been adjusted to conform with 
the Group's accounting policies.

(d)     Foreign Currency Translation

(i)      Transactions and Balances

Items included in the financial statements of each 
Group entity are measured using that entity’s 
functional currency (which is the currency that best 
reflects the economic substance of the events and 
circumstances relevant to that operation).  

Foreign currency transactions are translated 
into the functional currency using the exchange 
rates prevailing at the dates of the transactions. 
Foreign exchange gains and losses resulting from 
the settlement of such transactions and from the 
translation at year end exchange rates of monetary 
assets and liabilities denominated in foreign 
currencies are recognised in the Income Statement, 
except when deferred in other comprehensive 
income as qualifying cash flow hedges and 
qualifying net investment hedges.

• 

 properties that were transferred from property, 
plant and equipment to investment properties 
at 30 June 2021 were revalued to fair value 
prior to the transfer, which required the use of 
key estimates. Details of estimates made are 
provided in note 15. 

(b)     COVID-19

On 11 March 2020, the World Health Organization 
declared a global pandemic as a result of the 
outbreak and spread of COVID-19. As a result of the 
pandemic, SkyCity has faced a number of closures 
and other trading restrictions during the 2020 and 
2021 financial years.

In the comparative period, SkyCity took a number 
of actions to manage the impacts of COVID-19. 
Those actions included a rapid restructure of the 
New Zealand workforce, the implementation 
of cost and capital savings initiatives, an equity 
raising, the arrangement of new bank facilities and 
securing covenant waivers in relation to lending 
facilities. The financial impacts of COVID-19 in 
the comparative period included a reduction 
in revenue, the receipt of wage subsidies from 
the New Zealand and Australian Governments, 
increased impairment of accounts receivable, 
reductions in the fair value of investment properties 
and the impairment of the SkyCity Adelaide casino 
licence. Full details of the impacts of COVID-19 
on the comparative period are disclosed in the 
30 June 2020 financial statements. 

During the current year:

• 

• 

• 

• 

 the SkyCity Auckland site was closed from 
12 August to 30 August 2020, 15 February 
to 17 February 2021 and 28 February to 
6 March 2021 and operated with social 
distancing restrictions from 30 August to 
8 October 2020, 18 February to 22 February 2021 
and 7 March to 11 March 2021;

 the SkyCity Adelaide site was closed for three 
days from 18 November 2020 and operated 
under government social distancing restrictions 
for the majority of the remainder of the year;

 the Group has continued to receive both the 
New Zealand Government wage subsidy and 
Australian JobKeeper payments (note 5); and

 the SkyCity Board resolved to voluntarily return 
a portion of the New Zealand Government wage 
subsidy and Australian JobKeeper payments that 
it had received (note 5).  

Subsequent to the reporting date, the SkyCity 
Adelaide site has again been closed due to COVID-19 
trading restrictions imposed by the South Australian 
Government, and all New Zealand sites have been 
closed due to restrictions imposed by the New Zealand 
Government (note 39).

Notes to the Financial Statements

173

 
Translation differences on financial assets and 
liabilities carried at fair value through profit or loss 
are recognised in the Income Statement as part of 
the fair value gain or loss. Translation differences 
on non-monetary financial assets such as equity 
instruments classified at fair value through other 
comprehensive income are included in the 
Statement of Comprehensive Income.

(h)      Standards, Amendments and Interpretations 

to Existing Standards that are not yet 
Effective

There are no published new or amended standards 
or interpretations that become effective on or after 
1 July 2021 that would have a material impact on 
the Group’s financial statements.

(ii)     Foreign Operations

The results and financial position of foreign 
entities (none of which has the currency of a 
hyperinflationary economy) that have a functional 
currency different from the presentation currency 
are translated into the presentation currency as 
outlined below:

• 

• 

• 

 assets and liabilities for each balance sheet 
presented are translated at the closing rate at 
the date of that balance sheet;

 income and expenses for each income statement 
are translated at average exchange rates; and

 all resulting exchange differences are recognised 
in other comprehensive income.

Exchange differences arising from the translation 
of any net investment in foreign entities, and 
of borrowings and other currency instruments 
designated as hedges of such investments, are 
taken to shareholders' equity.

(e)     Goods and Services Tax (GST)

The Income Statement, Statement of Cash 
Flows, Statement of Comprehensive Income 
and Statement of Changes in Equity have been 
prepared so that all components are stated 
exclusive of GST. All items in the Balance Sheet are 
stated net of GST, with the exception of receivables 
and payables, which include GST invoiced.

(f)     Statement of Cash Flows

Cash flows associated with derivatives that are part 
of a hedging relationship are off-set against cash 
flows associated with the hedged item.

(g)      New Accounting Standards Adopted  

in the Year

The accounting policies that materially affect 
recognition and measurement in the financial 
statements have been applied on a basis consistent 
with the prior year.

(i)       Future Change in Intangible Assets 

Accounting Policy

In March 2021, the IFRS Interpretations Committee 
(Committee), which is responsible for interpreting 
the application of IFRS, issued an agenda decision 
that the costs incurred in configuring and 
customising software provided under software as 
a service arrangements (SaaS) must be expensed 
unless they:

• 

• 

 create an intangible asset, separate from the 
software, that the customer controls; or

 are paid to the supplier of the cloud-based 
software for significant customisation work, 
in which case the costs are recorded as a 
prepayment for services and amortised over the 
expected term of the SaaS arrangement.

The Committee’s agenda decision was ratified by 
the International Accounting Standards Board in 
April 2021.

Compliance with the Committee’s decision 
necessitates a change to SkyCity’s intangible assets 
accounting policy, as SkyCity has to date recognised 
such costs as intangible assets. Making this change 
will require a retrospective restatement of prior 
period financial statements in the year in which the 
revised accounting policy is adopted. To implement 
this change, SkyCity is currently examining all 
historically capitalised software configuration and 
customisation costs relating to SaaS arrangements 
to identify the level of restatement required. Given 
the number and complexity of the Group’s software 
arrangements, SkyCity has decided to implement 
the revised accounting policy in the 30 June 2022 
annual financial statements, with full compliance in 
the 31 December 2021 interim financial statements.  

While the financial impact of the revised 
accounting policy is still being quantified, it is likely 
to be material for financial reporting purposes. The 
change will reduce intangible assets and associated 
amortisation, increase operating expenses, and 
reclassify the relevant spend from an investing to an 
operating cashflow. The change may also result in 
the recognition of prepayments.

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2      Segment Information

Operating segments are reported in a manner consistent with the internal reports that the Chief Executive 
Officer (CEO), who is the chief operating decision maker, uses to assess performance and allocate resources.

(a)     Primary Reporting Format – Business Segments

2021

Gaming revenue

Online revenue

Non-gaming revenue

Other income

NZICC fire income

Liquidated damages

Total revenue

Expenses

NZICC fire expenses

Depreciation and amortisation

Segment profit/(loss) (EBIT)

Net finance costs

Profit before income tax

SKYCITY 
AUCKLAND

OTHER NZ 
OPERATIONS

SKYCITY 
ADELAIDE

INTERNATIONAL 
BUSINESS

CORPORATE 
/GROUP

$'000

$'000

$'000

$'000

$'000

345,737

65,360

143,937

24,547

–

81,300

9,640

170,727

39,500

13,140

10,129

1,220

–

–

–

36,359

16,596

–

–

–

35

–

–

–

–

–

–

980

–

–

TOTAL

$'000

579,581

13,140

127,823

28,436

170,727

39,500

646,904

89,849

196,892

24,582

980

959,207

(243,805)

(43,307)

(154,622)

(21,474)

(36,826)

(500,034)

(141,845)

(45,514)

215,740

–

–

(5,887)

(22,794)

–

–

–

(141,845)

(17,218)

(91,413)

40,655

19,476

3,108

(53,064)

225,915

(32,455)

193,460

Segment assets

1,924,219

109,669

597,282

(15,679)

190,335

2,805,826

Net additions to non-current 
assets (other than financial 
assets and deferred tax)

2020

Gaming revenue

Online revenue

Non-gaming revenue

Other income

NZICC fire income

Sale of Auckland car park 
concession

52,660

3,783

149,900

–

12,217

218,560

312,282

51,554

90,995

75,948

–

118,094

20,586

384,500

66,431

4,521

8,738

2,428

–

–

–

18,824

8,327

–

–

–

–

8

–

–

–

–

–

530,779

4,521

145,656

1,144

32,493

–

–

384,500

66,431

Total revenue

901,893

67,241

118,146

75,956

1,144

1,164,380

Shares of net profits/(losses)  
of associates

–

(83)

–

–

–

(83)

Expenses

(292,198)

(41,625)

(107,126)

(72,184)

(34,183)

(547,316)

Impairment of goodwill

–

NZICC fire expenses

(108,090)

–

–

(160,600)

–

Depreciation and amortisation

(46,073)

(6,159)

(19,090)

–

–

–

–

–

(160,600)

(108,090)

(15,238)

(86,560)

Segment profit/(loss) (EBIT)

455,532

19,374

(168,670)

3,772

(48,277)

261,731

Net finance costs (including 
discontinued operations)

Less: Discontinued operations 
before tax

Profit before income tax from 
continuing operations

(28,613)

118

(28,495)

Segment assets

1,738,081

100,891

617,139

Net additions to non-current 
assets (other than financial 
assets and deferred tax)

147,380

9,573

229,369

–

–

333,211

2,789,322

19,692

406,014

175

 
(b)     Secondary Reporting Format – Geographical Segments

New Zealand

Australia

TOTAL REVENUE 

NON-CURRENT ASSETS 
EXCLUDING FINANCIAL 
INSTRUMENTS AND 
DEFERRED TAX ASSETS

2021
$'000

2020
$'000

2021
$'000

2020
$'000

745,932

1,021,158

1,931,543

1,951,348

213,275

143,222

581,273

589,026

959,207

1,164,380

2,512,816

2,540,374

(c)     Description of Segments

The Group is organised into the following main operating segments:

SkyCity Auckland

This segment consists of the Group’s Auckland operations and includes casino operations, hotels and 
conventions (including the NZICC), food and beverage, Sky Tower, investment properties and a number of 
other related activities. This segment does not include International Business operations.

Other NZ Operations

This segment consists of the Group's operations at SkyCity Hamilton, SkyCity Queenstown and SkyCity Wharf, 
Lets Play Live Media and online gaming. This segment does not include International Business operations.

SkyCity Adelaide

This segment consists of the Group’s Adelaide operations, which comprise casino operations, hotel and food 
and beverage. This segment does not include International Business operations.

International Business

This segment comprises gaming operations for international customers, most of whom are from Asia. 
The revenue is generated at SkyCity's Auckland, Adelaide, Queenstown and Hamilton locations. The results 
of the segment include commission and complimentary play. No assets are allocated to this segment.

Corporate/Group

This segment includes head office functions and funding entities. It is not considered an operating segment.

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3      Revenue

Accounting Policy

Gaming revenues represent the net win to the casino from gaming activities, being the difference between 
amounts wagered and amounts won by casino patrons. Revenue is recognised at the conclusion of each 
game. International Business rebates are accounted for as a reduction in gaming revenue.

The revenue from the online casino is from New Zealand based players using technology developed by 
and under a Malta gaming licence held by Gaming Innovation Group Inc (GiG). SkyCity is not the principal 
transacting with casino customers. Revenue is reported net of GiG costs allowable under the arrangement.

Non-gaming revenues include revenues arising from hotels and conventions, food and beverage, Sky Tower, 
car parking and other sources. These revenues are recognised when the associated goods or services have 
been provided.

Gaming

Non-gaming

Online gaming

Total revenue

2021

$'000

572,253

127,823

13,140

713,216

2020

$'000

491,477

145,655

4,521

641,653

The Group provides complimentary hotel accommodation, food and beverage and other goods and services 
to certain groups of customers. As the goods and services offered under these arrangements are tailored 
to meet the needs of individual customers, it is not practical to allocate total revenue received to all of the 
goods and services provided. Consequently, this revenue is all recognised as gaming revenue. The retail 
value of complimentary items provided in the current year was $18.9 million (2020: $19.5 million).

Reconciliation to the segment note 

Total revenue

Gain on sale of Auckland car park concession

Other income

Government grants

Liquidated damages

NZICC fire income

Total revenue as per Income Statement

International Business rebates

Total revenue as per segment note

4      Auckland Car Park Transaction

Net gain on sale of the Auckland car park concession

NOTES

3

4

5

5

5

6

2021

$'000

713,216

–

1,622

26,814

39,500

170,727

951,879

7,328

959,207

2021

$'000

–

–

2020

$'000

641,653

66,431

3,310

29,183

–

384,500

1,125,077

39,303

1,164,380

2020

$'000

66,431

66,431

Notes to the Financial Statements

177

 
On 4 April 2019, the Group announced it had 
entered into a binding, conditional agreement 
to sell a long term concession to 2048 over the 
Auckland car parks to Macquarie for $220.0 million, 
to be paid upfront in a lump sum on completion.

The agreement:

• 

• 

• 

 gives Macquarie the right to undertake 
the operations and management of the 
approximately 3,200 car parks under the existing 
Auckland casino/hotel complex and the NZICC 
currently under construction, with all economic 
benefit of ownership passed to Macquarie for the 
concession period;

 provides SkyCity with exclusive access to 
450 car parks, which will be used for VIP 
customers, to be paid for by SkyCity irrespective 
of use (these are known as the “nested car 
parks”); and

 provides SkyCity with non-exclusive access to 
further car parks at agreed rates on a pay per 
use basis (these are known as the “unnested car 
parks”). These car parks will also be available to 
the public.

On 19 August 2019, the Auckland car park 
concession transaction was completed and SkyCity 
received $220.0 million. Macquarie took over the 
main site car park and the initial 600 NZICC car 
parks and was to be provided with approximately 
650 further NZICC car parks no later than 
31 December 2020. However, due to the NZICC fire 
(see note 6), that did not occur. 

Nested Car Parks

The Group determined that it retains the significant 
risks and rewards of ownership of these car parks.  
As a result, the Group continued to recognise the 
car parks as its property, plant and equipment 
and has recognised its obligation to Macquarie 
as a financial liability. The liability was initially 
recognised at its fair value of $45.8 million. 

Main Site and Initial 600 NZICC Unnested  
Car Parks

The Group determined, based on an evaluation 
of the terms and conditions of the arrangement, 
including the proportion of the $220.0 million 
concession payment relating to these car parks 
amounting to substantially all of the fair value 
of these car parks, that substantially all the 
significant risks and rewards of ownership of these 
unnested car parks passed to the concession 
holder on 19 August 2019. Therefore, this part of the 
concession payment has been accounted for as a 
finance lease (note 12).

As a result of this determination, as at 
19 August 2019:  

• 

• 

• 

• 

• 

 the carrying value of these car parks of 
$96.6 million was derecognised; 

 a finance lease receivable of $133.2 million for 
these car parks was recognised and immediately 
settled in cash by the upfront payment; 

 a finance lease receivable of $9.9 million was 
recognised for the residual value of these car 
parks (the value beyond the period of the 
concession term);

 an adjustment to the deferred licence 
value liability associated with the NZICC of 
$24.2 million was recognised in the Income 
Statement; and 

 a resulting gain of $66.4 million was recognised 
in the Income Statement.

In determining the carrying value, judgement 
was required to distinguish the value of the 
unnested car parks from the value of the Auckland 
casino/hotel asset. Judgement was also required 
to determine the carrying value of the initial 
600 NZICC car parks.   

Remaining Approximately 650 Further NZICC 
Unnested Car Parks

At 30 June 2020, the Group determined, given 
the inability to determine when these car parks 
would be provided to Macquarie, that it was likely 
that this part of the concession should be treated 
as an operating lease and the car parks classified 
as investment property. On that basis, in 2020, 
$27.1 million of costs associated with these car 
parks were transferred from property, plant and 
equipment (note 23) to investment properties 
(note 15) and the Group treated $39.8 million of the 
$220.0 million concession payment as lease income 
received in advance. 

From January 2021, delay payments to Macquarie 
have been deducted from the $39.8 million 
allocation of the concession payment for the 
purposes of making the lease determination.  
As a result, the portion of the concession payment 
relating to these car parks would not amount to 
substantially all of the fair value of these car parks; 
consequently, classification as an operating lease 
remained appropriate.

As a result of the updated NZICC damage estimates 
(see note 6), a further $2.2 million has been 
transferred from property plant and equipment 
(note 23) to investment properties (note 15) in the 
current year.

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5     Other Income

Net (loss)/gain on disposal of property, plant and equipment

Dividend income

Rental income from investment properties

Government grants

Liquidated damages

Government Grants

2021

$'000

(528)

2

2,148

26,814

39,500

67,936

2020

$'000

348

9

2,953

29,183

–

32,493

As part of its COVID-19 response, the New Zealand Government introduced a wage subsidy scheme to 
enable businesses to retain employees. SkyCity met the eligibility criteria for that scheme and applied for, 
and received, $10.2 million of subsidies for the current financial year (30 June 2020: $20.9 million).

The Australian Government also introduced wage subsidies (referred to as JobKeeper payments) as part 
of its response to the COVID-19 pandemic. SkyCity met the eligibility criteria for that scheme and applied 
for, and received, $16.6 million (A$15.4 million) of JobKeeper payments for the current financial year 
(30 June 2020: NZ$8.3 million, A$7.8 million).

Despite having met all of the respective eligibility criteria for the New Zealand wage subsidy scheme 
and JobKeeper payments, in June 2021 the SkyCity Board resolved to make a voluntary repayment of 
$6.7 million of wage subsidies received from the New Zealand Government and $3.3 million (A$3.1 million) 
of JobKeeper payments received from the Australian Government.  These amounts are recognised as an 
expense (note 7) and as a provision at 30 June 2021 (note 28). The $6.7 million voluntary repayment to the 
New Zealand Government was made on 27 July 2021.  It is anticipated that the voluntary repayment to the 
Australian Government will be made in September 2021 (note 39).

Liquidated Damages

Included within the Fletcher Construction Company Limited (FCC or the Contractor) construction contracts 
for the NZICC and Horizon Hotel is the right to liquidated damages if certain milestones are not met. 
To 30 June 2020, SkyCity withheld $39.5 million from payments to FCC and disclosed this amount as a 
contingent asset for liquidated damages. As part of a settlement agreement signed on 30 November 2020, 
FCC agreed to not challenge retention of the amount, and accordingly $39.5 million has been recognised as 
other income in the current financial period.

6     NZICC Fire

On 22 October 2019, there was a significant fire at the NZICC construction site. The fire caused extensive 
damage to the NZICC and also damaged Horizon Hotel, which is being constructed on the adjacent site.  
The Group has appointed an independent expert, Rider Levett Bucknall Auckland Limited (RLB), to assist 
with assessing the value of damage from the fire and the cost of remediation. The damage assessment and 
reconstruction scope process is still underway by the Contractor.  

The NZICC is being built under an agreement between the Group and the Crown. Under that agreement, 
the NZICC must be completed by a specified date, referred to as the completion long stop date. Subsequent 
to the reporting date, the Crown has agreed to an extension of the completion long stop date – the revised 
date is now 15 December 2027 (previously 2 January 2025). SkyCity expects to complete the NZICC before 
this date.

Both NZICC and Horizon Hotel are insured, and the insurers have acknowledged the fire event and 
confirmed that SkyCity's contract works policy will respond in relation to damage caused by the fire. 
Any costs not covered by insurance are expected to be incurred by or sought from FCC who is the contractor 
constructing both buildings.

Notes to the Financial Statements

179

 
In accounting for the impact of the fire, a number of significant judgements and estimates have been made.  
The most significant assumptions, and associated risk to the estimates provided, relate to the extent of the 
damage to the structural steel and facade of the NZICC building and the uncertain cost to remediate, the 
percentage of contingency included in the estimates, and the timeline for remediation. These judgements 
and estimates will continue to be reviewed as new information becomes available. It is possible that the 
actual financial impacts of the fire will differ from those included in these financial statements and those 
differences may be material. Details of further judgements and estimates made are provided throughout 
this note.

(a)     Income

Other income

Contract works insurance recovery

Other recoveries

Liquidated damages (Nelson Street car park access)

2021

$'000

43,600

127,127

–

170,727

2020

$'000

336,702

37,456

10,342

384,500

Contract Works Insurance Recovery

The accounting treatment of the insurance recovery 
for the damage is dependent on the relationship 
between SkyCity, the insurers and the Contractor.  
Consequently, determining the nature of this 
relationship is a key judgement. It is the Group's 
view, supported by legal advice, that SkyCity is 
the principal in the insurance relationship and 
therefore receives, and has control over, all insurance 
proceeds. As a result of this relationship, the Group 
recognises the expected insurance proceeds for 
reconstruction of the fire damage as income and 
a receivable. Payments to the Contractor for the 
reconstruction are separately capitalised as the 
development of the new assets occurs over time.

While the insurers have acknowledged the fire event 
and confirmed that SkyCity's contracts works policy 
will respond in relation to the damage caused by 
the fire to the NZICC and Horizon Hotel, the final 
insurance recovery for the reinstatement costs will 
be dependent on the final view of the insurer as 
the claims are presented. The damage assessment 
and reconstruction scope process is still underway 
by the Contractor so no complete reconstruction 
cost or damage estimates have been confirmed at 
this stage. Accordingly, the Group has engaged RLB 
to estimate reconstruction costs. These estimates 
along with information provided by the Contractor 
inform the Group's view of the contracts work 
insurance recovery. Adjustments have been made 
by the Group to the estimates provided by RLB to 
exclude pre-remediation expenses (site preparation 
and clearing costs), which are recognised separately 
as other recoveries when incurred and to remove 

costs for which the recoverability has not been 
assessed to be virtually certain at this stage. RLB’s 
estimates are based on limited information and 
are highly sensitive to the actual extent of damage 
and could be further affected by potential market 
movements in construction costs. RLB has been 
provided with various updates and briefings by the 
Contractor, SkyCity and its advisors to assist them in 
preparing their estimate.

For the NZICC, the insurance recovery for the 
reconstruction costs after taking into account 
the above adjustments has been estimated to 
be between $365.0 million and $450.0 million 
(2020: between $330.0 million and $375.0 
million). For Horizon Hotel, the insurance recovery 
for the reconstruction costs has been estimated 
at between $14.6 million and $21.0 million 
(2020: $6.0 million). The Group has assumed 
an insurance recovery for both buildings of 
$379.6 million (2020: $336.0 million), being the 
lower end of the NZICC and Horizon Hotel ranges. 
The Group considers recovery of this amount to be 
virtually certain.

Given the uncertainty involved in making this 
assessment, both amounts include a significant 
contingency (the $365.0 million amount includes a 
20% contingency, while the $450.0 million amount 
includes a 35% contingency).

These estimates are highly sensitive to the actual 
extent of damage and the ultimate insurance 
recovery may differ, potentially materially, from the 
current assessment.

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Other Recoveries 

In addition to recovery of the expected reconstruction costs, the Group seeks recovery of additional items, 
which are recognised as other recoveries when they are incurred and meet the virtual certainty threshold. 
These primarily relate to site preparation, demolition and clearing costs on-charged by the Contractor but 
also include:

• 

• 

• 

• 

• 

 business interruption costs and lost gross profit while the Auckland precinct was closed or affected by 
the fire;

 payments required to be made by SkyCity to Macquarie under the Auckland Car Park Concession 
Agreement (for lack of access to the NZICC car parks);

 costs of professional advisers assisting the Group as a result of the fire;

 insurance premiums and other project costs for additional periods due to construction delays; and

 additional ongoing costs as a result of the fire.

In the current period, recovery of costs incurred of $127.1 million (2020: $37.5 million) has been assessed to 
be virtually certain with the recovery of an additional $14.4 million (2020: $8.9 million) assessed as probable 
and therefore disclosed as a contingent asset (note 36). The assessment of recoverability of these costs as 
virtually certain or probable is a key judgement and for some of these costs the judgement is supported by 
legal advice received by the Group (note 36).

Initial recovery for these additional items will be sought from insurers where appropriate. To the extent 
recovery under the Group’s insurance policies is not available, recovery will be sought from the Contractor, 
including all insurance excesses.

(b)     Expenses

Write-off of NZICC and Horizon Hotel capitalised work-in-progress

Release from deferred licence value liability

NZICC obligation

Site preparation, demolition and other costs

2021

$'000

34,713

(7,536)

(6,551)

121,219

141,845

2020

$'000

193,868

(165,785)

43,047

36,960

108,090

Write-off of NZICC and Horizon Hotel Capitalised 
Work-in-Progress

materially once further assessment of the damage 
to both buildings has been completed.  

The fire is accounted for as the disposal of the 
damaged asset and the purchase of new or part 
replacement of repaired  component parts. As a 
result, the carrying value of the damaged/destroyed 
parts of the NZICC and Horizon Hotel are expensed.  
As the investigation of the extent of damage 
continues, more damaged components may be 
identified and written off. 

Based on updated estimates provided by RLB, 
the Group has estimated that approximately 
55% (30 June 2020: 52%) of the NZICC and 
13% (30 June 2020: 5%) of the Horizon Hotel 
construction work to date has been destroyed and 
will need to be replaced. As a result, approximately 
$228.6 million of costs previously capitalised as work 
in progress in property, plant and equipment have 
been written off. This is an increase of $34.7 million 
in the current financial year (note 23).

This estimate is highly sensitive to the actual extent 
of damage and the ultimate write off may differ 

Future costs (external and internal) related to the 
replacement of the derecognised asset components 
will be capitalised as incurred as a new asset.

Release from Deferred Licence Value Liability

In 2016, SkyCity accounted for the granting of the 
NZICC Auckland casino licence enhancements 
and recognised a deferred licence value liability of 
$405.0 million. Based on the Group’s accounting 
policy adopted in 2014 (at the time of recognising 
the Adelaide casino licence enhancements), this 
amount was to be accounted for as a reduction in 
the carrying value of the NZICC upon completion.

The deferred licence value would normally be 
allocated against each component asset of the 
NZICC upon completion, and therefore when 
derecognising some components (as detailed 
above) there is also a requirement under the  
Group’s accounting policy to release a portion of  
the deferred licence value liability.

181

 
The amount of the release has been estimated at $173.3 million (30 June 2020: $165.8 million) based on the 
latest estimated percentage of damage to the NZICC. This represents 45.5% (30 June 2020: 43.5%) of the 
remaining deferred licence value liability (the NZICC was estimated to be 83% complete prior to the fire). 
The updated estimated damage percentage has resulted in a $7.5 million release of the deferred licence 
value liability in the current financial period

The ultimate transfer of the deferred licence value liability is highly sensitive to the actual extent of damage 
and may differ from this assessment once further assessment of the damage to NZICC has been completed.  
As a result, it is possible the amount of the deferred licence value liability transferred may change materially.

Refer to note 17 for details of the deferred licence value liability release.

NZICC Obligation

The Group has recognised a liability to reconstruct the assets associated with the initial 600 NZICC car parks 
that are required to be provided to Macquarie (note 4). The Group has estimated this to be $36.5 million 
(30 June 2020: $43.0 million), based on an estimate prepared by RLB.

The ultimate cost for reconstructing these assets may differ materially from this assessment once detailed 
planning is completed and the actual extent of the damage is known.  

Site Preparation, Demolition and Other Costs

These costs primarily relate to site preparation and clearing costs on-charged by the Contractor. These costs 
are generally recoverable from the insurers. To the extent that recovery of these costs is considered virtually 
certain, a matching amount is included in NZICC fire income above.

(c)      Current Assets

Insurance recoveries for damages to the NZICC and Horizon Hotel

Other recoveries

Recovery of liquidated damages

Payments received from the insurers

Reclassification to non-current receivables (refer note below)

These assets relate to:

2021

$'000

380,302

164,583

–

(136,533)

(233,000)

175,352

2020

$'000

336,702

37,456

8,413

(106,000)

(227,000)

49,571

Insurance Recovery for Damage to the NZICC and Horizon Hotel 

Insurance recoveries to cover the reinstatement to the pre fire condition include amounts related to 
the damage to the NZICC ($365.0 million, 30 June 2020: $330.0 million), Horizon Hotel ($14.6 million; 
30 June 2020: $6.0 million) and various ICT equipment ($0.7 million; 30 June 2020 $0.7 million).

Other Recoveries

These recoveries primarily relate to site preparation, demolition and clearing costs incurred and on-charged 
by the Contractor (note 6a). The Group believes that recovery of this amount is virtually certain.

Payments Received from the Insurers

To date, the Group has received payment from the insurers of $135.5 million towards site preparation, 
clearing costs and the cost of remediation.

The Group has also received an initial $1.0 million payment from insurers towards its business 
interruption claim.

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Insurance recoveries for damages to the NZICC and Horizon Hotel

2021

$'000

233,000

233,000

2020

$'000

227,000

227,000

The split between current and non-current is based on estimated cash flows associated with the anticipated 
timing of the reconstruction.

7      Expenses

Other Expenses

Utilities, insurance and rates

Onerous contract expense (relating to the Wharf Casino lease)

Other property expenses

ICT related expenses

Professional fees

Other items

Government grants repaid (note 5)

Expenses relating to short-term leases and leases of low-value assets

Impairment of receivables

Depreciation and Amortisation (excluding right-of-use assets)

Depreciation

Casino licence amortisation (Adelaide)

Computer software amortisation

Gaming machine entitlements amortisation

Impairment

Impairment of property plant and equipment (note 23)

Impairment of intangible assets (note 24)

Reclassification of Expenses

2021

$'000

22,848

986

17,247

15,835

8,678

32,062

10,006

803

17

108,482

73,151

2,629

13,666

73

89,519

8,834

–

8,834

2020

$'000

21,949

958

13,325

13,796

8,376

26,043

–

1,203

5,682

91,332

67,459

5,507

12,480

–

85,446

–

160,600

160,600

In the current period, a number of expenses have been reclassified to more closely align with internal 
reporting. Expenses for the comparative period have also been reclassified to be consistent with the current 
year's expense classification. There has been no impact on total expenses or profit.

Notes to the Financial Statements

183

 
Auditor's Fees

During the year the fees outlined in the table below were incurred for services provided by the Company's 
auditor and its related practices.

The Group employs PricewaterhouseCoopers (PwC) on assignments additional to their statutory audit 
duties where PwC's expertise and experience with the Group are important and auditor independence is 
not impaired. For other work, the Group's External Audit Independence Policy requires advisers other than 
PwC to be engaged wherever practicable. 

Tax advisory services relates to ad-hoc queries covering a range of tax related matters.

PwC also undertook:

• 

 agreed-upon procedures in relation to the Group's Community Trust allocation of revenue; assessment 
of the application of revenue under the Australian JobKeeper scheme; assessment of the normalisation 
of revenue disclosed in the annual report; and scrutineering of the vote count at the Company's annual 
meeting; and

• 

 other assurance engagements in relation to compliance with banking and debt covenants.

2021

$'000

2020

$'000

(a) Assurance and Agreed upon Procedure Services

Audit and review of financial statements

PwC New Zealand

PwC Australia

PwC Hong Kong

PwC Malta

Total audit and review fees

Performed by PwC New Zealand

Other assurance services

Agreed upon procedures

Performed by PwC Australia

Agreed upon procedures

Total remuneration for other assurance services and agreed upon procedures

888

52

24

51

1,015

25

19

9

53

Total remuneration for assurance and agreed upon procedures services

1,068

(b) Other Services

Performed by PwC New Zealand

Tax compliance services

Tax advisory services

Provision of market survey data relating to executive remuneration levels

Provision of software tool for subsidiary statutory financial statement preparation

Performed by PwC Australia

Tax compliance services

Tax advisory services

Performed by PwC Hong Kong

Tax advisory services

Performed by PwC Singapore

Tax advisory services

Total remuneration for other services

Total fees expense

184

–

55

30

–

43

207

17

19

371

1,439

755

74

23

42

894

20

28

–

48

942

1

78

–

12

50

63

26

–

230

1,172

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8     Earnings per Share

Accounting Policy

(i)      Basic Earnings per Share

Basic earnings per share is calculated by dividing the profit attributable to equity holders of the company by 
the weighted average number of ordinary shares outstanding during the financial year, adjusted for bonus 
elements in ordinary shares issued during the year.

(ii)     Diluted Earnings per Share

Diluted earnings per share adjusts the figures used in the determination of basic earnings per share to 
take into account the after income tax effect of interest and other financing costs associated with dilutive 
potential ordinary shares, and the weighted average number of shares assumed to have been issued for no 
consideration in relation to dilutive potential ordinary shares.

There are no dilutive potential ordinary shares and therefore basic and diluted earnings per share are 
the same.

Weighted average number of ordinary shares used as the denominator 
in calculating basic and diluted earnings per share

9     Dividends

Accounting Policy

2021

Number

2020

Number

759,687,194

664,946,279

Provision is made for the amount of any dividend declared on or before the end of the financial year but not 
distributed at balance date.

Prior year final dividend

Current year interim dividend

Total dividends provided for or paid

Cents per share

Prior year final dividend (per share)

Current year interim dividend (per share)

2021

$'000

–

–

–

–

–

2020

$'000

66,867

66,421

133,288

10.0

10.0

Subsequent to the reporting date, the directors declared a dividend of 7.0 cents per share for the year 
ended 30 June 2021.

Notes to the Financial Statements

185

 
Subsequent to initial recognition:

•   lease liabilities increase as a result of interest charged 
at a constant rate on the balance outstanding and are 
reduced for lease payments made; and

•   right-of-use assets are amortised on a straight-line 
basis over the remaining term of the lease (or over 
the remaining economic life of the asset if, rarely, 
this is judged to be shorter than the lease term).

A small number of immaterial, short-term leases 
have not been included in the calculation of lease 
liabilities or right-of-use assets. Payments made 
in relation to these leases are recognised on a 
straight-line basis over the lease term. 

The Group has a small number of long term leases. 
Lease terms are negotiated on an individual basis 
and contain a wide range of different terms and 
conditions. The lease agreements do not impose 
any covenants other than the security interests 
in the leased assets that are held by the lessor. 
Leased assets may not be used as security for 
borrowing purposes.

Extension and termination options are included 
in a number of leases across the Group. These are 
used to maximise operational flexibility in terms of 
managing the assets used in the Group’s operations. 
The majority of extension and termination options 
held are exercisable only by the Group and not by 
the respective lessor.

10     Leases – SkyCity as the Lessee

Accounting Policy

Assets and liabilities arising from a lease are initially 
measured on a present value basis. Lease liabilities 
include the net present value of the following lease 
payments:

• 

• 

• 

 fixed payments (including in-substance fixed 
payments), less any lease incentives receivable;

 variable lease payments that are based on an 
index or a rate; and

 payments to be made under reasonably certain 
extension options.

The lease payments are discounted using the 
interest rate implicit in the lease. If, as is generally 
the case, that rate cannot be readily determined, 
the Group's incremental borrowing rate is used, 
being the rate that the Group would have to pay 
to borrow the funds necessary to obtain an asset 
of similar value to the right-of-use asset in a similar 
economic environment with similar terms, security 
and conditions. The incremental borrowing rate is 
calculated as follows;

• 

• 

• 

 where possible, uses recent third party financing 
received by the individual lessee as a starting point, 
adjusted to reflect changes in financing conditions 
since third party financing was received;

 uses a build-up approach that starts with a risk 
free interest rate adjusted for credit risk; and

 makes adjustments specific to the lease  
(eg. term, country, currency and security).

The weighted average incremental borrowing rate 
for the Group's leases is 5.3% (with rates ranging 
from 3.3% to 6.0%).

Right-of-use assets are measured at cost comprising 
the following:

• 

• 

 the amount of the initial measurement of the 
lease liability;

 any lease payments made at or before the 
commencement date;

•  any initial direct costs; and

• 

restoration costs.

186

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The balance sheet shows the following amounts relating to leases:

Right-of-use assets net book value

SkyCity Auckland – sub soil

SkyCity Auckland – airbridges

SkyCity Queenstown – Stratton House

SkyCity Adelaide – Railway Building and extension

SkyCity Adelaide – car park

Lease liabilities

Current

Non-current

Amounts recognised in the Income Statement are:

Depreciation of right-of-use asset

Interest expense on lease liabilities (part of net finance costs)

11     Net Finance Costs

Finance costs

Foreign exchange gains

Interest income

Debt restructuring costs (note 12)

Capitalised interest  (note 23)

Total finance costs

2021

$'000

3,091

3,214

1,930

55,056

63,464

126,755

3,014

115,793

118,807

2021

$'000

1,894

3,566

2021

$'000

41,743

(388)

(1,086)

–

(7,814)

32,455

2020

$'000

3,095

2,318

2,367

44,187

–

51,967

485

52,188

52,673

2020

$'000

1,114

3,088

2020

$'000

45,419

(195)

(1,060)

7,506

(23,057)

28,613

12     Non-current Liabilities – Interest Bearing Liabilities

Accounting Policy

Interest bearing liabilities are initially recognised at fair value, net of transaction costs incurred. They are 
subsequently carried at amortised cost and any difference between the proceeds (net of transaction costs) 
and the redemption value is recognised in the Income Statement over the period of the borrowings using 
the effective interest method. However, the interest margin on US dollar denominated United States private 
placement (USPP) notes maturing in March 2025 is accounted for as a fair value hedge and the carrying 
value of the borrowings is adjusted for fair value changes attributable to the risk being hedged.

Borrowings are only classified as non-current liabilities if the Group has an unconditional right to defer 
settlement of the liability for at least 12 months after the reporting date.

Notes to the Financial Statements

187

 
The interest margin on US dollar denominated USPP notes maturing in March 2025 is accounted for as a fair 
value hedge. The carrying values of the borrowings are adjusted for fair value changes attributable to the risk 
being hedged.

Unsecured Interest Bearing Liabilities

Car park concession (main site nested car parks) (note 4)

USPP notes

New Zealand bonds

Deferred funding expenses

Total Non-current Interest Bearing Liabilities

(a)     USPP Notes

As at 30 June 2021, SkyCity had outstanding USSP 
notes of:

•  US$100.0 million maturing 17 March 2025; and

•  A$65.4 million maturing 15 March 2028.

Movements in the carrying value of the outstanding 
balance in the current year relate to maturity of 
US$100 million of notes on 15 March 2021 plus 
movements in exchange rates and interest rates.

The US dollar USPP notes have been hedged to NZ 
dollars by way of cross currency interest rate swaps 
to eliminate foreign exchange exposure to the US 
dollar. The offsetting changes in the value of the 
cross currency interest rate swaps are included 
within derivative financial instruments in note 32.

Fair value of USPP debt is estimated at 
NZ$243.4 million (2020: NZ$429.4 million) 
compared to a carrying value of NZ$221.8 million 
(2020: NZ$397.0 million). Fair value has been 
calculated based on the present value of future 
principal and interest cash flows, using market 
interest rates and credit margins at balance date. 
Fair value is calculated using inputs other than 
quoted prices that are observable for the liability, 
either directly (that is, as prices) or indirectly (that is, 
derived from prices). This is a level 2 valuation.

(b)     Syndicated Bank Facility

The unsecured syndicated banking facility is 
provided by ANZ (New Zealand and Australia), 
Commonwealth Bank of Australia, Bank of 
New Zealand, National Australia Bank and Westpac 
(New Zealand and Australia).

2021

$'000

47,167

221,811

175,000

(3,014)

440,964

2020

$'000

42,802

241,420

–

(1,491)

282,731

As at 30 June 2021, SkyCity had in place revolving 
credit facilities of:

• 

• 

• 

• 

 A$280.0 million maturing 31 March 2022 
(partially drawn at the reporting date);

 NZ$60.0 million maturing 15 June 2022 
(undrawn at the reporting date);

 NZ$85.0 million maturing 15 June 2023 
(undrawn at the reporting date); and

 NZ$85.0 million maturing 15 June 2024 
(undrawn at the reporting date).

Subsequent to balance date:

In August 2021, the syndicated bank facility was 
restructured and extended to the following:

•  A$100.0 million maturing 15 June 2023;

•  NZ$115.0 million maturing 15 June 2024; and

•  NZ$115.0 million maturing 15 June 2025.

(c)     New Zealand Bonds

$125 million of unsubordinated, unsecured, 
redeemable fixed rate bonds were redeemed on 
28 September 2020 at $1.028 per bond, equating to 
a total redemption cost of $128.5 million.

$175.0 million of six-year unsubordinated, 
unsecured redeemable fixed rate bonds were 
issued on 21 May 2021.

The bonds are quoted on the NZDX. As at 
30 June 2021, the closing price was $1.038 per 
$1 bond. The bonds are carried at amortised cost.  
The total fair value is $ 181.7 million and is a level 1 
valuation as they are listed securities.

188

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(d)     Auckland Car Park Concession

Incorporated in the Auckland car park concession is an interest-bearing liability of $47.2 million relating 
to the main site nested car parks. This liability will be amortised to nil over the life of the contract with the 
movements recognised in interest income.

(e)     Negative Pledge Deeds

A negative pledge deed has been executed in relation to each of the funding facilities – bank facilities, 
USPP notes and New Zealand bonds. In each deed there are requirements for minimum guarantee group 
participation and financial covenants. All requirements of the negative pledge deeds have been met as at 
30 June 2021.

(f)     CBA Revolving Credit Facility

In July 2020, a NZ$100.0 million revolving credit facility was established with the Commonwealth Bank of 
Australia, maturing 31 December 2021. The facility was cancelled on 29 June 2021.

(g)     Weighted Average Interest Rate

Interest bearing liabilities*

5.68%

610,798

6.39%

586,731

*The weighted average debt interest rate includes lease liabilities and the impact of interest rate and foreign currency hedging.

2021

%

$'000

2020

%

$'000

13     Current Liabilities – Interest Bearing Liabilities

Accounting Policy

Borrowings are classified as current liabilities unless the Group has an unconditional right to defer 
settlement of the liability for at least 12 months from the reporting date.

Unsecured Interest Bearing Liabilities

Syndicated bank facility

USPP notes

New Zealand bonds

Car park concession (main site nested car parks)

Total current interest-bearing borrowings

2021

$'000

48,031

–

–

–

48,031

2020

$'000

15,000

155,618

128,500

3,391

302,509

Refer note 12(a) for details concerning the USPP notes, note 12(b) for details concerning the syndicated bank 
facility, note 12(c) for details concerning the New Zealand bonds and note 12(d) for details concerning the car 
park concession.

All financial covenants were met at 30 June 2021.

Notes to the Financial Statements

189

 
14     Net Debt Reconciliation

CASH AND 
BANK 
BALANCES

BORROWINGS 
DUE WITHIN  
1 YEAR

BORROWINGS 
DUE AFTER  
1 YEAR

Net debt as at 1 July 2019

Movement in cash and cash equivalents

Recognition of car park concession liability

Revaluation of New Zealand bonds

Revaluation of USPP notes

Repayment of USPP notes

Amortisation of deferred funding expenses

Net movement in bank drawings

Reclassification

Initial recognition of lease liabilities

Increase in lease liabilities

Net debt as at 30 June 2020

Movement in car park concession liability

Movement in New Zealand bonds

Revaluation of USPP notes

Repayment of USPP notes

Amortisation of deferred funding expenses

Net movement in bank drawings

Movement in lease liabilities

Increase in lease liabilities

Net debt as at 30 June 2021

495,913

503,466

–

(12,650)

$'000

(41,574)

(12,650)

–

–

–

–

–

–

–

–

–

$'000

49,127

–

3,391

3,500

6,230

(21,127)

–

(13,000)

$'000

42,802

–

17,716

–

687

–

274,388

(274,388)

485

–

50,336

1,852

TOTAL

$'000

46,193

3,500

23,946

(21,127)

687

(13,000)

–

50,821

1,852

(54,224)

302,994

334,918

583,688

–

(3,391)

–

4,365

4,284

974

(128,500)

175,000

46,500

–

(19,608)

(19,608)

(155,618)

–

(155,618)

–

(1,523)

33,031

2,529

–

–

63,604

–

(1,523)

33,031

66,133

–

–

–

–

–

–

–

–

–

(49,940)

51,045

556,756

557,861

Movement in cash and cash equivalents

4,284

15     Non-current Assets – Investment Properties

Accounting Policy

Investment property, principally comprising freehold office buildings and display space, is held for long 
term rental yields. 

Completed investment property is carried at fair value, which is based on active market prices, adjusted, if 
necessary, for any difference in the nature, location or condition of the specific asset. If this information is 
not available, the Group uses alternative valuation methods, such as recent prices in less active markets, or 
discounted cash flow projections. Changes in fair value are recorded in the Income Statement.

Investment property under construction is carried at cost if its fair value is unable to be reliably determined 
during construction but will be reliably determinable when construction is complete. The NZICC car park is 
carried at cost on that basis. 

190

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The carrying value of investment property has been calculated as follows: 

Balance at the beginning of the year

Acquisitions

Net gain/(loss) from fair value adjustment

Transfer from property, plant and equipment - Levels 4 and 5, 88 Federal Street

Transfer from property, plant and equipment - NZICC car parks (note 4)

Transfer from property, plant and equipment - 86 Federal Street

Transfer from property, plant and equipment - 99 Albert Street

Closing balance at 30 June

(a)     Amounts Recognised in Profit and Loss for Investment Property

Rental income

Direct operating expenses from property that generated rental income

Net gain/(loss) from fair value adjustment

2021

$'000

72,400

937

7,386

–

2,245

9,750

31,650

124,368

2021

$'000

2,148

(2,455)

7,386

7,079

2020

$'000

40,660

2,252

(14,055)

16,420

27,123

–

–

72,400

2020

$'000

2,953

(1,594)

(14,055)

(12,696)

(b)     Investment Properties held at 30 June 2020

in the valuation were:

With the exception of the NZICC car park (which 
is referred to below), investment properties 
were valued to fair value on 30 June 2020 by 
Bower Valuations Limited and Extensor Advisory 
Limited, Registered Valuers and Members of the 
New Zealand Institute of Valuers and the Property 
Institute of New Zealand.  

These properties were revalued to fair value on 
30 June 2021 by CBRE, Registered Valuers and 
Members of the New Zealand Institute of Valuers 
and the Property Institute of New Zealand. 
All valuers had recent experience in the location 
and category of the property being valued. 

At 30 June 2020, the fair value of these investment 
properties (other than the NZICC car park) was 
$45.3 million. The significant assumptions used in 
the valuation were:

• 

• 

 capitalisation rate – range from 5.82% to 7.0%; 
and

 passing yield (calculated as net rent divided by 
fair value) – range from 5.04% to 10.33%.

At 30 June 2021, the fair value of these investment 
properties (other than the NZICC car park) was 
$53.6 million. The significant assumptions used

• 

• 

 capitalisation rate – range from 4.00% to 5.88%; 
and

 passing yield (calculated as net rent divided by 
fair value) – range from 3.65% to 5.75%.

The 30 June 2020 and 30 June 2021 valuations are 
sensitive to movements in estimated capitalisation 
rate and passing yield. If the assumed capitalisation 
rate increased, or passing yield decreased, fair value 
would decrease.

(c)     NZICC Car Park

Approximately 650 car parks are due to be provided 
to Macquarie as part of the Auckland car park 
concession transaction (note 4).

Given the delay in providing these car parks to 
Macquarie, this part of the concession has been 
treated as an operating lease, and the car parks 
have been classified as investment property.  

In 2020, $27.1 million of costs associated with 
these car parks was transferred from property, 
plant and equipment to investment properties. 
In 2021, an additional $2.2 million was transferred 
from property, plant and equipment to investment 
properties, as a result of updated NZICC damage 
estimates on the car parks prepared by RLB (note 6).

Notes to the Financial Statements

191

 
(d)      Transfer from Property, Plant and Equipment in 2021

86 Federal Street

99 Albert Street

At 30 June 2020, 86 Federal Street was classified 
in its entirety as property, plant and equipment. 
At 30 June 2021, seven floors in the building were 
either tenanted, or being actively marketed for 
rental, and were consequently reclassified as 
investment property. The remaining floors of the 
building continued to be classified as property, 
plant and equipment.  

As SkyCity carries its property, plant and equipment 
under the cost model, and its investment property 
under the revaluation model, for each floor being 
transferred from property, plant and equipment 
to investment property, the difference between 
carrying value under the cost model and fair value 
was accounted for as a revaluation of property, plant 
and equipment (note 23).

Immediately before reclassification, the building 
was revalued on a floor by floor basis by CBRE (who 
have recent experience in the location and category 
of the property being valued). At 30 June 2021, the 
floors of the building that are classified as investment 
property are carried at fair value ($9.8 million), which 
resulted in an increase of $4.3 million in the asset 
revaluation reserve (note 30).

The following were the significant assumptions used 
in CBRE's valuation: 

•  capitalisation rate of 5.88%; and

• 

 passing yield (calculated as net rent divided by 
fair value) – 1.32%.

At 30 June 2020, the portion of 99 Albert Street 
owned by SkyCity was classified in its entirety as 
property, plant and equipment. At 30 June 2021, 
six floors in the building, car parks associated 
with those floors, and ground floor retail spaces, 
were either tenanted, or being actively marketed 
for rental, and were consequently reclassified as 
investment property. The remaining floors of the 
building, and associated car parks, continued to be 
classified as property, plant and equipment.

Immediately before reclassification, the building 
was revalued to fair value on a floor by floor basis by 
CBRE (who have recent experience in the location 
and category of the property being valued). Those 
floors being transferred from property, plant and 
equipment to investment property were revalued 
to their fair value, with the revaluation being 
accounted for as a revaluation of property, plant 
and equipment. At 30 June 2021, the floors of the 
building that are classified as investment property 
are carried at fair value ($31.7 million), which resulted 
in an impairment of $4.0 million of land and an 
increase of $4.4 million in the asset revaluation 
reserve in relation to buildings (note 30).

The following were the significant assumptions used 
in CBRE's valuation: 

•  capitalisation rate of 5.88%; and

• 

 passing yield (calculated as net rent divided by 
fair value) – 3.29%.

16     Current Liabilities – Deferred Licence Value

Accounting Policy

Regulatory reforms granted which are specific to the Group are initially recognised at their fair value  when 
it is probable that the reforms will be received and that the Group will comply with all conditions attached.

Regulatory reforms are recognised as an intangible asset (note 24) and included within the value of casino 
licences. Where a regulatory reform is related to property, plant and equipment, once constructed the 
carrying value of that property, plant and equipment is reduced by the value of the regulatory reforms.  
Prior to completion of the related property, plant and equipment, the value of the regulatory reforms is 
accounted for as a deferred licence value.

192

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2021

Opening Balance

Exchange differences

ADELAIDE

$'000

153,165

494

TOTAL

$'000

153,165

494

Transfer to property, plant and equipment (note 23)

(143,323)

(143,323)

Transfer to intangible assets (note 24)

Transfer to right-of-use assets (ROU) (note 10)

Closing balance

2020

Opening balance

Transfer from non-current liabilities (note 17)

Closing balance

(3,067)

(5,306)

1,963

–

153,165

153,165

(3,067)

(5,306)

1,963

–

153,165

153,165

The SkyCity Adelaide deferred licence value liability was initially recognised in 2014 following an 
amendment to the Adelaide Approved Licensing Agreement (ALA). The agreement to amend the ALA 
required SkyCity Adelaide to agree to undertake a A$350.0 million casino expansion and hotel development 
project and the deferred licence value liability relates to this requirement.

In the current year, the majority of the SkyCity Adelaide deferred licence value was transferred to property, 
plant and equipment, due to the majority of the construction work having been completed and the casino 
being opened to the public. The remaining balance will be transferred to property, plant and equipment 
following the completion of the Adelaide expansion.

17     Non-current Liabilities – Deferred Licence Value

2021

Opening balance

Impact of NZICC fire (note 6)

Closing balance

2020

Opening balance

Exchange rate movement

Transferred to current liabilities (note 16)

Adjustment to property, plant and equipment classified as held for sale

Impact of NZICC fire (note 6)

Closing balance

SkyCity Auckland

AUCKLAND

ADELAIDE

$'000

214,972

(7,536)

207,436

$'000

–

–

–

TOTAL

$'000

214,972

(7,536)

207,436

355,179

149,625

504,804

–

–

3,540

3,540

(153,165)

(153,165)

25,578

(165,785)

214,972

–

–

–

25,578

(165,785)

214,972

Following the NZICC fire, the damaged portion of the NZICC was disposed of for financial reporting 
purposes (refer note 6). As a result of this disposal and the estimates detailed in note 6, $165.8 million was 
released to the Income Statement in the year ended 30 June 2020 and a further $7.5 million was released 
in the year ended 30 June 2021.

These amounts are based on the assessment of the damage from the NZICC fire (refer note 6) and may 
materially change as further information becomes available.

Notes to the Financial Statements

193

 
18     Income Tax Expense/(Benefit)

Accounting Policy

The income tax expense for the year is the tax payable on the current year’s taxable income, based on the 
income tax rate for each jurisdiction. This is then adjusted by changes in deferred tax assets and liabilities 
attributable to temporary differences between the tax bases of assets and liabilities and their carrying 
amounts in the financial statements.

Deferred income tax is recognised, using the liability method, on temporary differences arising between the 
tax bases of assets and liabilities and their carrying amounts in the financial statements. However, deferred 
tax liabilities are not recognised if they arise from the initial recognition of goodwill. Deferred income tax 
is not accounted for if it arises from initial recognition of an asset or liability in a transaction other than a 
business combination that at the time of the transaction affects neither accounting nor taxable profit or 
loss. Deferred income tax is determined using tax rates (and laws) that have been enacted or substantively 
enacted by the balance sheet date and are expected to apply when the related deferred income tax asset is 
realised, or the deferred income tax liability is settled.

Deferred income tax assets are recognised only to the extent that it is probable that future taxable profit will 
be available against which the temporary differences can be utilised.

(a) Income Tax Expense/(Benefit)

Current tax

Deferred tax

Income tax (benefit)/expense

(b) Numerical Reconciliation of Income Tax Expense/(Benefit) to Prima Facie Tax Payable

Profit from continuing operations before income tax expense

Prima facie income tax @ 28%

Tax effects of:

Expenses not deductible for tax purposes

Differences in overseas tax rates

Assets held for sale

Prior period adjustments

NZICC fire capital (income)/expenses

Auckland car park concession proceeds

Adelaide casino licence impairment

Fair value adjustments

Reinstatement of New Zealand tax building depreciation

Non-taxable settlement amount

Controlled foreign company regime

Other

Income tax expense/(benefit)

2021

$'000

33,053

4,281

37,334

193,460

54,169

1,703

(2,138)

390

(1,502)

(8,385)

–

–

2,138

–

(11,060)

2,108

(89)

37,334

2020

$'000

26,115

(28,267)

(2,152)

233,118

65,273

2,210

(3,402)

(411)

243

(73,955)

(20,062)

48,188

3,955

(24,145)

–

–

(46)

(2,152)

The weighted average applicable tax rate was 19.3% (2020: -0.9%). The weighted average tax rate has been 
significantly impacted by:

•  NZICC fire capital (income)/expense;

•  Auckland car park concession proceeds;

•  Adelaide casino licence impairment;

• 

fair value adjustments;

• 

 reinstatement of New Zealand tax building 
depreciation; and

•  non-taxable settlement amount.

Excluding these items, the weighted average tax 
rate would have been 28.7% (2020: 27.4%).

194

SkyCity Entertainment Group  Annual Report Year Ended 30 June 202119     Deferred Tax Assets

The balance comprises temporary differences attributable to:

Provisions and accruals

Depreciation

Foreign exchange variances

Cash flow hedges

Lease accounting

Tax losses

Other

Net deferred tax assets

Movements:

Balance at beginning of the year

Foreign exchange differences

Charged to the Income Statement (note 18)

Tax credited directly to other comprehensive income (note 30)

Closing balance at 30 June

Deferred tax assets relate to the Australian and other foreign operations.

20     Deferred Tax Liabilities

The balance comprises temporary differences attributable to:

Provisions and accruals

Depreciation

Lease accounting

Cash flow hedges

Asset revaluation reserve

Other

Net deferred tax liabilities

Movements:

Balance at beginning of the year

Charged to the Income Statement (note 18)

Tax debited directly to other comprehensive income (note 30)

Closing balance at 30 June

Deferred tax liabilities relate to the New Zealand operations.

S
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2021

$'000

8,112

(11,859)

4

453

(382)

12,441

575

9,344

6,877

17

2,729

(279)

9,344

2021

$'000

(9,388)

68,678

(246)

(4,430)

1,921

496

57,031

45,175

7,010

4,846

57,031

2020

$'000

5,316

(7,723)

166

653

185

8,280

–

6,877

4,843

89

3,157

(1,212)

6,877

2020

$'000

(14,972)

64,702

(28)

(7,355)

–

2,828

45,175

70,160

(25,110)

125

45,175

Notes to the Financial Statements

195

 
21     Imputation and Franking Credits

Balances available for use in subsequent reporting periods

Imputation credit account (New Zealand)

Franking credit account (Australia) (A$)

2021

$'000

51,601

13,951

2020

$'000

21,347

13,951

As required by relevant tax legislation, the imputation credit account had a credit balance as at 31 March 2021.

22     Non-current Liabilities – Lease Income in Advance

Lease income in advance

2021

$'000

36,310

36,310

2020

$'000

39,815

39,815

As detailed in note 4, the approximately 650 further NZICC car parks to be delivered as part of the Auckland 
car park concession transaction have been determined to be an operating lease.

The $220.0 million concession payment was allocated between the 450 nested car parks and the unnested 
car parks based on their respective fair values. The payment for the unnested car parks (refer note 6) was 
further allocated based on the number of car parks. At 19 August 2019, $39.8 million was allocated to these 
approximately 650 further NZICC car parks and was recognised as a lease payment in advance.

23     Property, Plant and Equipment

Accounting Policy

Property, plant and equipment is stated at historical cost less accumulated depreciation and accumulated 
impairment losses. Historical cost includes expenditure that is directly attributable to the acquisition of 
the items. Cost may also include transfers from equity of any gains/losses on qualifying cash flow hedges of 
foreign currency purchases of property, plant and equipment.

Land is not depreciated. Depreciation on other assets is calculated using the straight line method to allocate 
their cost, net of their residual values, over their estimated useful lives, as below:

Buildings and fitout

Plant, equipment and motor vehicles

Fixtures and fittings

5–75 years

2–75 years

3–20 years

The assets' residual values and useful lives are reviewed, and adjusted if appropriate, at each balance sheet 
date. An asset's carrying amount is written down immediately to its recoverable amount if the asset's 
carrying amount is greater than its estimated recoverable amount.

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Cost

BUILDINGS 
AND  
FITOUT

PLANT, 
EQUIPMENT 
AND MOTOR 
VEHICLES

FIXTURES  
AND  
FITTINGS

CAPITAL 
WORK IN 
PROGRESS

TOTAL

$'000

$'000

$'000

$'000

$'000

LAND

$'000

210,317

775,739

371,060

123,996

641,849

2,122,961

Accumulated depreciation

–

(324,786)

(272,273)

(89,645)

–

(686,704)

Net book amount

Year Ended 30 June 2020

210,317

450,953

98,787

34,351

641,849

1,436,257

Opening net book amount

210,317

450,953

98,787

34,351

641,849

1,436,257

Exchange differences

Net additions/transfers

Transfer to investment properties  
– existing convention centre (note 15)

Transfer to investment properties  
– NZICC car parks (note 15)

Reversal of 2019 assets held for sale

NZICC fire disposal (note 6)

Depreciation charge

–

1,421

–

–

–

–

–

959

41,162

(10,484)

–

–

–

421

90

4,123

5,593

25,461

3,681

257,460

329,185

–

–

–

–

–

–

–

–

–

(10,484)

(27,123)

(27,123)

56,801

56,801

(193,868)

(193,868)

(25,126)

(33,017)

(9,316)

–

(67,459)

Closing net book amount

211,738

457,464

91,652

28,806

739,242

1,528,902

At 30 June 2020

Cost

211,738

783,956

391,221

126,345

739,242

2,252,502

Accumulated depreciation

–

(326,492)

(299,569)

(97,539)

–

(723,600)

Net book amount

Year Ended 30 June 2021

211,738

457,464

91,652

28,806

739,242

1,528,902

Opening net book amount

211,738

457,464

91,652

28,806

739,242

1,528,902

Exchange differences

Net additions/transfers

Adelaide expansion

Transfer of Adelaide deferred licence (note 16)

Transfer to investment properties  
– 86 Federal Street (note 15)

Transfer to investment properties  
– 99 Albert Street (note 15)

(1,674)

(3,765)

(15,262)

(11,944)

Impairment (note 7)

(8,834)

Transfer to investment properties  
– NZICC car parks (notes 6 and 15)

Assets held for sale (note 27)

NZICC fire disposal

Depreciation charge

–

–

–

–

–

–

(272)

–

–

–

–

–

159

55

8

1,115

1,337

44,852

36,600

12,642

41,874

135,968

296,760

53,583

35,514

(385,857)

–

(107,113)

(21,956)

(14,254)

–

–

–

–

(262)

–

–

–

–

–

–

–

–

–

–

–

(143,323)

(5,439)

(27,206)

(8,834)

(2,245)

(2,245)

–

(534)

(34,713)

(34,713)

(27,199)

(35,759)

(10,193)

–

(73,151)

Closing net book amount

185,968

648,942

123,913

52,523

359,416

1,370,762

At 30 June 2021

Cost

185,968

1,001,903

445,398

159,320

359,416

2,152,005

Accumulated depreciation

–

(352,961)

(321,485)

(106,797)

–

(781,243)

Net book amount

185,968

648,942

123,913

52,523

359,416

1,370,762

Notes to the Financial Statements

197

 
(a)     Capitalised Borrowing Costs

Borrowing costs of $7.8 million have been 
capitalised in the current year relating to capital 
projects (2020: $23.1 million) using the Group's 
weighted average cost of debt of 5.68% across the 
year (2020: 6.36%). 

(b)     Transfers to Investment Property

86 Federal Street 

At 30 June 2020, 86 Federal Street was classified 
in its entirety as property, plant and equipment.  
As at 30 June 2021, seven floors in the building 
were either tenanted, or being actively marketed 
for rental, and were consequently reclassified as 
investment property. The remaining floors of the 
building continued to be classified as property, 
plant and equipment (note 15).

The reclassification of the seven floors from 
property, plant and equipment carried under 
the cost model, to investment property carried 
under the fair value model, was accounted for as a 
revaluation of property, plant and equipment and 
resulted in the recognition of a $4.3 million increase 
in the asset revaluation reserve. There was no 
change in carrying value of the floors that remained 
classified as property, plant and equipment. 

99 Albert Street

At 30 June 2020, the portion of 99 Albert Street 
owned by SkyCity, was classified in its entirety as 
property, plant and equipment. As at 30 June 2021, 
six floors in the building, car parks associated 
with those floors, and ground floor retail spaces, 
were either tenanted, or being actively marketed 
for rental, and were consequently reclassified as 
investment property. The remaining floors of the 
building, and associated car parks, continued to be 
classified as property, plant and equipment.

The reclassification of the six floors, associated car 
parks, and ground floor retail spaces from property, 
plant and equipment carried under the cost model, 
to investment property carried under the fair 
value model, was accounted for as a revaluation 
of property, plant and equipment and resulted in 
the recognition of an impairment of $4.0 million 
of land and an increase of $4.4 million in the asset 
revaluation reserve in relation to buildings. 

Where the valuation of a floor that was being 
retained as property, plant and equipment was 
lower than the carrying value of that floor, the floor 
was written down to its revalued amount. This 
resulted in the recognition of an impairment of land 
of $4.8 million. 

(c)     Capitalisation of Adelaide Expansion

In the current year, the Adelaide casino expansion 
and hotel development was substantially 
completed and was opened to the public. As a 
result, the capital work in progress was capitalised 
in the Group's fixed asset register and allocated to 
the appropriate asset categories. This includes an 
allocation of the Adelaide deferred licence value 
of $151.7 million (A$141.2 million) to the extent the 
expansion is complete (note 16).

(d)     Encumbrances

A memorandum of encumbrance is registered 
against the title of land for the Auckland casino 
in favour of Auckland Council. Auckland Council 
requires prior written consent before any transfer, 
assignment or disposition of the land.  The intent of 
the covenant is to protect the Council's rights under 
the resource consent, relating to the provision of the 
bus terminus, public car park and public footpaths 
around the complex.

A further encumbrance records the Council's 
interest in relation to the sub soil areas under 
Federal and Hobson Streets used by SkyCity as car 
parking and a vehicle tunnel. The encumbrance is 
to notify any transferee of the Council's interest as 
lessor of the sub soil areas.

There are four encumbrances relating to the NZICC 
site land. One encumbrance protects the rights of 
the Crown under the NZICC Project and Licensing 
Agreement, two relate to firewalls between 
buildings that have now been demolished and 
the final encumbrance protects the underground 
vehicle entrance to the car park on the main 
Auckland casino site. The NZICC site land is also 
subject to a covenant in favour of the Crown which 
restricts the subdivision and use of the site to that 
permitted under the NZICC Project and Licensing 
Agreement.

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24     Intangible Assets

Accounting Policy

(i)      Goodwill

Goodwill represents the excess of the cost of an 
acquisition over the fair value of the Group’s share of 
the net identifiable assets of the acquired business 
at the date of acquisition. Goodwill is included in 
intangible assets. Goodwill is not amortised but is 
instead tested for impairment annually (or more 
frequently if events or changes in circumstances 
indicate that it might be impaired) and is carried at 
cost less accumulated impairment losses.  

(ii)     Acquired Software

Acquired computer software licences are 
capitalised at cost (which includes acquisition cost 
and any costs incurred in bringing the software 
into use). Subsequent to initial recognition they are 
carried at cost less accumulated amortisation and 
accumulated impairment losses. Amortisation is 
calculated on a straight-line basis over the useful 
life, which ranges from three to 15 years.  

(iii)   Gaming Machine Entitlements 

Gaming Machine Entitlements (GMEs) are required 
to operate gaming machines in South Australia. 
Each GME gives the licensee the right to own 
and operate a single gaming machine at the 
licensee’s venue. 

The number of GMEs held by a licensee cannot 
exceed the maximum number of gaming 
machines which have been approved for the venue. 
SkyCity Adelaide currently owns 1,080 GMEs and is 
licensed to hold a maximum of 1,500. 

GMEs can be purchased or sold during trading 
rounds by an eligible person via the South Australian 
Government’s approved trading system. Trading 
rounds are usually held at least twice a year 
at the discretion of the Liquor and Gambling 
Commissioner. The trading price of a GME is 
determined by a number of factors, including the 
number of sellers and buyers and the minimum and 
maximum prices offered.

SkyCity Adelaide’s GMEs are treated as intangible 
assets. They are carried at cost less accumulated 
amortisation and impairment losses. They are 
amortised over the term of the exclusivity period, 
which is to 30 June 2035. 

(iv)     Casino Licences and Associated  

Regulator Reforms  

The Group's casino licences that have:

• 

 a finite useful life are carried at cost less 
accumulated amortisation and accumulated 
impairment losses. Amortisation is charged to 
profit or loss on a straight-line basis over the legal 
licence term; and

• 

 an indefinite useful life are carried at cost less 
accumulated impairment losses.  

Determining whether a casino licence has a finite or 
indefinite useful life is a key judgement and involves 
assessment of the terms and conditions, and in 
particular the renewal terms, of the relevant licence.

Regulatory reforms granted by a government that 
are specific to the Group are accounted for as 
intangible assets arising from a government grant. 
Accordingly, the reforms are initially recognised at 
their fair value when there is reasonable assurance 
that the reforms will be received, and the Group will 
comply with all conditions attached to them.

Regulatory reforms are recognised as an intangible 
asset and included within the value of casino 
licences. Where a regulatory reform is related to 
property, plant and equipment, once constructed 
the carrying value of that property, plant and 
equipment is reduced by the value of the regulatory 
reforms. Prior to completion of the related property, 
plant and equipment, the value of the regulatory 
reforms is accounted for as deferred licence value.

(v)     Impairment of Intangible Assets

Intangible assets, including goodwill, that have 
an indefinite useful life are tested for impairment 
annually (or more frequently if events or changes 
in circumstances indicate that the asset might be 
impaired). Goodwill is allocated to cash generating 
units for the purpose of impairment testing.

Intangible assets that have a finite useful life are 
assessed for indicators of impairment annually and 
tested for impairment if an indicator of impairment 
is found.

Impairment testing is done by comparing the 
carrying value of the asset to its recoverable 
amount, which is the higher of value in use and the 
fair value less costs of disposal. Any impairment is 
recognised immediately as an expense. Impairment 
on goodwill is not subsequently reversed, but 
impairment on other assets may be reversed. 

Notes to the Financial Statements

199

 
GOODWILL

CASINO 
LICENCES

COMPUTER 
SOFTWARE

GAMING 
MACHINE 
ENTITLEMENTS

$'000

$'000

$'000

$'000

At 1 July 2019

Cost

35,786

768,618

127,311

Accumulated amortisation

–

(57,726)

(75,581)

Net book amount

35,786

710,892

51,730

Movements in the Year Ended 30 June 2020

Exchange differences

Additions

Impairment charge

Amortisation charge

–

7,052

68

1,908

–

20,682

–

–

(160,600)

(5,507)

–

(12,480)

60,000

Closing net book amount

37,694

551,837

At 30 June 2020

Cost

37,694

777,118

147,798

Accumulated amortisation

–

(225,281)

(87,798)

Net book amount

37,694

551,837

60,000

Movements in the Year Ended 30 June 2021

Exchange differences

Additions

Adelaide expansion

Transfer of Adelaide deferred licence (note 16)

–

–

–

–

Assets classified as held for sale (note 27)

(1,908)

453

–

–

–

–

9

8,868

5,740

(1,802)

(20)

Amortisation charge

–

(2,629)

(13,666)

TOTAL

$'000

931,715

(133,307)

798,408

7,120

22,590

(160,600)

(17,987)

649,531

962,610

(313,079)

649,531

462

8,868

8,828

(3,067)

(1,928)

(16,368)

–

–

–

–

–

–

–

–

–

–

–

–

–

3,088

(1,265)

–

(73)

Closing net book amount

35,786

549,661

59,129

1,750

646,326

At 30 June 2021

Cost

35,786

778,303

160,551

Accumulated amortisation

–

(228,642)

(101,422)

Net book amount

35,786

549,661

59,129

1,823

(73)

1,750

976,463

(330,137)

646,326

200

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CASINO LICENCE

CONTRACT TERM

SkyCity Auckland 
Casino (indefinite 
useful life)

SkyCity Adelaide 
(finite useful life)

SkyCity Auckland Limited holds a casino premises licence for the Auckland premises.  

The initial licence was granted in 1996 for nil consideration, and hence there was no 
associated initial carrying value.

Pursuant to the terms of the New Zealand International Convention Centre Project 
and Licensing Agreement between Her Majesty the Queen in Right of New Zealand 
and the Company dated 5 July 2013 (NZICC Agreement), the initial term of the 
licence was extended to 30 June 2048. 

The licence can be renewed for further periods of 15 years pursuant to section 138 of 
the Gambling Act 2003 (NZ).

In addition to the licence extension, the casino premises licence was amended to 
(a) permit the implementation of account based cashless gaming and ticket-in 
ticket-out (TITO) gaming systems; (b) permit an increase in the number of gaming 
machines, gaming tables and automated table games; and (c) implement various 
other operational improvements. Under the NZICC Agreement, the Company has 
agreed to construct the NZICC for a total cost of at least $430.0 million.

The reforms (a to c above) are exclusive to the Group and were recorded at fair value 
based on the estimated incremental benefit over the life of the reforms. The fair 
value was determined using a discounted cashflow model falling within level 3 of 
the fair value hierarchy over the life of the reforms. 

The carrying amount of the casino licence is $405.0 million (FY20: $405.0 million).

The casino and associated operations are carried out by SkyCity Adelaide Pty 
Limited under a casino licence (the Approved Licensing Agreement (ALA)) dated 
October 1999 (as amended). Unless terminated earlier, the expiry date of the ALA 
is 30 June 2085. The term of the ALA can be renewed for a further fixed term 
pursuant to section 9 of the Casino Act 1997 (SA). The carrying value of the casino 
licence is amortised over the life of the ALA.

The casino licence and associated regulatory reforms asset is amortised over 20 years 
or 71 years depending on whether the incremental benefit is associated with the 
exclusivity period or the full licence period. 

The carrying value of the casino licence is A$130.6 million (FY20: A$133.0 million) 
(NZ$140.3 million and NZ$142.4 million respectively).

SkyCity Hamilton 
Casino (indefinite 
useful life)

SkyCity Hamilton Limited holds a casino premises licence for the Hamilton 
premises. The casino premises licence is for an initial 25 year term from 
19 September 2002. The licence can be renewed for further periods of 15 years 
pursuant to section 138 of the Gambling Act 2003 (NZ). As the licence was initially 
granted for nil consideration, there is no associated carrying value.

SkyCity  Queenstown 
Casino (indefinite 
useful life)

Queenstown Casinos Limited holds a casino premises licence for the Queenstown 
premises. The casino premises licence is for an initial 25 year term from 
7 December 2000. The licence can be renewed for further periods of 15 years 
pursuant to section 138 of the Gambling Act 2003 (NZ). As the licence was initially 
granted for nil consideration, there is no associated carrying value.

SkyCity Wharf Casino 
(Queenstown) 
(indefinite useful life)

Otago Casinos Limited holds a casino premises licence for the Queenstown 
Wharf premises. The casino premises licence is for an initial 25 year term from 
11 September 1999. The licence can be renewed for further periods of 15 years 
pursuant to section 138 of the Gambling Act 2003 (NZ). The carrying value of the 
casino licence which arose on SkyCity's acquisition of Otago Casinos Limited is 
$4.4 million (FY20: $4.4 million).

Notes to the Financial Statements

201

 
(a)     Impairment Tests for Intangibles with Indefinite Lives

Goodwill and the casino licences of SkyCity Auckland, SkyCity Hamilton and SkyCity Wharf have indefinite 
useful lives and consequently are tested annually for impairment.

2021

Goodwill

Casino licence

Total

2020

Goodwill

Casino licence

Total

SKYCITY 
AUCKLAND

OTAGO 
CASINOS 
LIMITED*

SKYCITY 
HAMILTON*

$'000

$'000

$'000

TOTAL

$'000

–

–

35,786

35,786

405,000

405,000

4,391

4,391

–

409,391

35,786

445,177

–

–

35,786

35,786

405,000

405,000

4,391

4,391

–

409,391

35,786

445,177

* SkyCity Hamilton and Otago Casinos Limited are included within the "Other NZ Operations" segment in note 2.

Other than Otago Casinos Limited, the recoverable amount of a cash generating unit is determined based 
on value in use calculations. These calculations use cash flow projections approved by directors which 
include cash flows in relation to International Business where those cash flows relate to the relevant cash 
generating unit. For all of these assets, the calculated value in use significantly exceeds carrying value. 
The value of the Wharf (Otago Casinos Limited) casino licence is the potential ability to utilise the licence to 
enhance the Group's gaming offering.

Professional judgement has been made to treat the entire Auckland precinct as a single cash generating 
unit given the close and interconnected relationship of the cash flows across all of SkyCity’s Auckland 
businesses. Impairment testing has also been completed on the Adelaide casino licence (an amortising 
asset). Judgement was used to determine the valuation and resulting impairment charge.  

(b)     Key Assumptions used for Value in Use Calculations of Cash Generating Units

SkyCity Auckland

SkyCity Hamilton

EBITDA MARGIN

2021

2020

40.8%

47.9%

36.0%

41.4%

TERMINAL  
GROWTH RATE

PRE-TAX  
DISCOUNT RATE

2021

2.0%

2.0%

2020

2.0%

2.0%

2021

11.5%

11.5%

2020

11.0%

11.0%

These assumptions are consistent with past experience adjusted for economic indicators. The discount rates 
are pre-tax and reflect specific risks relating to the relevant operating segment. The estimated impacts of 
COVID-19 have been factored into these assumptions.

There is sufficient headroom between the value in use calculations and the carrying value of the related cash 
generating units' assets that significant changes in the assumptions used would not require an impairment.

(c)     Impairment Review of the Adelaide Casino Licence

In the prior year, the Group engaged Deloitte to independently determine the recoverable amount of the 
Adelaide cash generating unit, for the purposes of determining whether the SkyCity Adelaide casino licence 
was impaired. The recoverable amount was determined using the fair value less costs of disposal approach, 
with the fair value measurement being a Level 3 measurement in the fair value hierarchy. A key input into 
the assessment was the five year forecast for SkyCity Adelaide, which had been adopted by the Board. As a 
result of this assessment, the Adelaide casino licence was impaired by A$150.0 million (NZ$160.6 million). 

202

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The 2020 impairment arose as a result of:

• 

• 

 revised expectations regarding the time frame 
for Adelaide Casino to achieve its long term 
potential earnings following completion of the 
expansion project; and 

 a reduced earnings outlook due to the expected 
future impacts of COVID-19, including an 
expectation that International Business activity 
may take some years to recover.

In the current year, the Group again engaged 
Deloitte to independently determine the 
recoverable amount of the Adelaide cash 
generating unit, for the purposes of determining 
whether the SkyCity Adelaide casino licence was 
impaired. A key input to Deloitte's assessment was 
the updated Board approved five-year forecast for 
SkyCity Adelaide. The recoverable amount for the 
current year was determined using the fair value 
less costs of disposal approach (and the fair value 
measurement was again a Level 3 measurement 
in the fair value hierarchy). The valuation resulted 
in a range – taking the mid point of the range 
implies an impairment reversal of A$5.4 million 
(NZ$5.7 million) (with the low end of the range 
being an increase in impairment of A$15.7 million 
(NZ$16.9 million) and the high end of the range 
being a reversal in impairment of A$29.0 million 
(NZ$31.2 million)). Given the uncertainties associated 
with forecasting in a COVID-19 environment, 
including the ongoing impact to International 
Business, management determined that the current 
period valuation did not warrant either an increase 
in, or a reversal of, the impairment recognised in the 
prior period. 

The 2020 and 2021 independent valuations were 
based on the following key estimates:

• 

 compound annual EBITDA growth rate from 
FY19 to FY26 = 17.4% (2020: FY19 to FY25 = 21.1%)  
– note that  the anticipated impacts of COVID-19 
have been taken into account;

• 

terminal growth rate = 2% (2020: 2%); and

•  discount rate = 10.8% (2020: 10.8%).

EBITDA Growth

Determining an appropriate growth rate is made 
difficult by the impact of COVID-19 on the current 
and prior periods' results and its expected impact 
on future years. A significant initial EBITDA uplift 
is expected from the opening of the Adelaide 
expansion. Further growth is then expected until 
the 2026 financial year, with growth expected to 
level off from then onwards. Growth estimates 
have considered a number of factors, including 
an expected increase in gaming machine market 
share, an expected increase in premium and VIP 
gaming activity, an expected increase in visitors 
to the area due to the new hotel and restaurants 

and an expected positive impact from recent and 
current developments in the surrounding precinct 
(including a new car park building).

Discount Rate

The discount rate has been independently 
calculated by Deloitte. It reflects the current market 
assessment of the risks specific to SkyCity Adelaide, 
taking into account the time value of money and 
individual risks of the underlying assets, including 
those arising from COVID-19, that have not been 
incorporated in the cash flow estimates.

The impairment assessment is sensitive to changes 
in the discount rate and information on this 
sensitivity is provided below.

Valuation Sensitivities

The impact of COVID-19 on the Group has already 
been wide-ranging and significant.  Given the 
unknown future impact of COVID-19, there is a 
heightened level of uncertainty at present which 
makes accurate forecasts of the future particularly 
challenging.

The sensitivities below illustrate the impact on 
the impairment assessment of changes in the key 
assumptions:

• 

• 

• 

 an EBITDA increase of 5% would have resulted 
in an impairment reversal of approximately 
$31 million, while an EBITDA decrease of 5% would 
have increased impairment by approximately 
$20 million (2020: an increase/decrease of 5% 
would have decreased/increased impairment by 
approximately $27 million);

 a 0.5% increase in terminal growth rate (to 2.5%) 
would have resulted in an impairment reversal 
of approximately $24 million, while a decrease 
in terminal growth rate of 0.5% (to 1.5%) would 
have increased impairment by approximately 
$11 million (2020: an increase/decrease of 0.5% 
would have decreased/increased impairment by 
approximately $20 million); and

 a 0.5% increase in the discount rate (to 
11.25%) would have increased impairment by 
approximately $16 million, while a decrease 
in discount rate of 0.5% (to 10.25%) would 
have resulted in an impairment reversal of 
approximately $29 million (2020: an increase/
decrease of 0.5% would have increased/decreased 
impairment by approximately $24 million).

The valuation assumes no repeat of the previous 
COVID-19 lockdown in Adelaide, which is a key 
judgement and assumption. The actual valuation 
impact of a renewed lockdown (if any) would 
depend on the length of the lockdown, the nature 
of the lockdown restrictions and the Federal and 
State Government responses.

Notes to the Financial Statements

203

 
Annual Impairment Review

The Group will complete an annual impairment review of the SkyCity Adelaide casino licence going forward.  
Increases in the fair value less costs of disposal, or reductions in the carrying value of the Adelaide business, 
could result in a partial reversal of the impairment charge recognised in the prior period. Decreases in the 
fair value less costs of disposal may result in the recognition of an additional impairment charge.

25     Receivables and Prepayments

Accounting Policy

Trade receivables are recognised initially at fair value and subsequently measured at amortised cost less 
impairment.

Net trade receivables

Trade receivables (gross)

Impairment

Trade receivables (net)

Sundry receivables

Prepayments

Total receivables and prepayments

2021

$'000

13,606

(6,206)

7,400

1,898

24,107

33,405

Due to the short-term nature of these receivables, their carrying value approximates fair value.

26     Cash and Bank Balances

Cash at bank

Cash in house

Total cash and bank balances

27     Assets Held for Sale

Accounting Policy

2021

$'000

15,537

34,403

49,940

2020

$'000

50,069

(20,509)

29,560

256

12,436

42,252

2020

$'000

26,047

28,177

54,224

Non-current assets are classified as assets held for sale when their carrying amount is to be recovered 
principally through a sale transaction and a sale is considered highly probable. They are stated at the lower 
of carrying amount and fair value less costs to sell. 

Non-current assets are not depreciated or amortised while they are classified as held for sale. 

Land

Buildings

Plant and equipment

Intangibles

Total

Assets held for sale consist of the Darwin Little Mindil site and Lets Play Live Media.

204

2021

$'000

8,965

2,359

265

1,928

13,517

2020

$'000

8,936

2,080

3

–

11,019

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28     Payables and Provisions

Accounting Policy

Accounts payable are initially recognised at fair value, net of transaction costs, and thereafter carried at 
amortised cost.

A provision is recognised when the Group has a present legal or constructive obligation as a result of past 
events, it is probable that an outflow of resources will be required to settle the obligation, and the amount 
can be reliably estimated. Provisions are measured at the present value of management’s best estimate of 
the expenditure required to settle the present obligation at the end of the reporting period. The discount 
rate used to determine the present value is a pre-tax rate that reflects current market assessments of the 
time value of money and the risks specific to the liability. 

Trade payables

Deferred income

Accrued expenses

Employee benefits

NZICC obligation (note 6)

Other provisions

Total payables and provisions

2021

$'000

29,541

13,833

57,341

52,077

36,496

10,877

200,165

2020

$'000

65,680

22,422

49,430

40,405

43,047

858

221,842

Other provisions primarily relate to the repayment of the New Zealand Government wage subsidy and the 
Australian JobKeeper payments (note 5).

The carrying amounts of trade and other payables approximates their fair value, due to their short-term nature.

29     Share Capital

Opening balance of ordinary shares issued

739,196,806

672,351,166

1,288,287

1,126,996

2021

Shares

2020

Shares

2021

$'000

2020

$'000

Share rights issued for employee services

Share buy back and cancellation

Net issue of treasury shares

Equity raising

–

–

–

–

3,253

3,698

(5,154,360)

–

(20,003)

21,008,403

72,000,000

–

(2,054)

48,737

436

177,160

760,205,209

739,196,806

1,338,223

1,288,287

All ordinary shares rank equally with one vote attached to each fully-paid ordinary share.

Included within the number of shares is 3,394,058 treasury shares (2020: 5,155,841) held by the Company. 
The movement in treasury shares during the year related to the issuance of shares under the employee 
incentive plans and purchases of shares by an external trustee as part of the executive long term incentive 
plan (refer note 33). Treasury shares may be used to issue shares under the Company's employee incentive 
plans or upon the exercise of share rights/options.

Equity Raising

The share purchase plan was completed on 9 July 2020 and involved the issue of 21,008,403 new shares 
at $2.38 per share raising a total of $50.0 million. Costs associated with the placement of $1.3 million were 
deducted from the share proceeds. 

Notes to the Financial Statements

205

 
30     Reserves

Reserves

Asset revaluation reserve

Hedging reserve – cash flow hedges

Foreign currency translation reserve

Cost of hedging reserve

Total reserves

Movements

Asset Revaluation Reserve

Opening balance

Revaluation

Deferred tax

Closing balance

Hedging Reserve - Cash Flow Hedges

Opening balance

Revaluation

Transfer to net profit - finance costs (net)

Deferred tax

Closing balance

Foreign Currency Translation Reserve

Opening balance

Exchange difference on translation of overseas subsidiaries

Closing balance

Cost of Hedging Reserve

Opening balance

Revaluations

Transfer to finance costs

Deferred tax

Closing balance

2021

$'000

12,770

(12,058)

(22,471)

(1,213)

(22,972)

5,936

8,755

(1,921)

12,770

(19,913)

(24,859)

35,790

(3,076)

(12,058)

(17,802)

(4,669)

(22,471)

(1,542)

(6)

463

(128)

(1,213)

2020

$'000

5,936

(19,913)

(17,802)

(1,542)

(33,321)

–

5,936

–

5,936

(22,685)

9,154

(5,143)

(1,239)

(19,913)

(24,087)

6,285

(17,802)

(1,793)

(113)

462

(98)

(1,542)

31     Derivative Financial Instruments

Accounting Policy

Derivatives are initially recognised at fair value on the date a derivative contract is entered into and are 
subsequently re-measured at their fair value. The method of recognising the resulting gain or loss depends 
on whether the derivative is designated as a hedging instrument, and if so, the nature of the item being 
hedged. The Group designates certain derivatives as either:

(1)   hedges of the fair value of recognised assets or liabilities or a firm commitment (fair value hedge); or

(2)   hedges of exposures to variability in cash flows associated with recognised assets or liabilities or highly 

probable forecast transactions (cash flow hedges).

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Fair Value Hedge

Changes in the fair value of derivatives that are designated and qualify as fair value hedges are recognised 
in the Income Statement, together with any changes in the fair value of the hedged asset or liability that are 
attributable to the hedged risk. 

Cash Flow Hedge

The effective portion of changes in the fair value of derivatives that are designated and qualify as cash flow 
hedges is recognised in equity in the hedging reserve. The gain or loss relating to the ineffective portion is 
recognised immediately in the Income Statement.

Amounts accumulated in equity are recognised in the Income Statement in the periods when the hedged 
item will affect profit or loss (for instance when the forecast sale that is hedged takes place). 

When a hedging instrument expires or is sold or terminated, or when a hedge no longer meets the criteria 
for hedge accounting, any cumulative gain or loss existing in equity at that time remains in equity and is 
recognised in the Income Statement when the forecast transaction is ultimately recognised in the Income 
Statement. When a forecast transaction is no longer expected to occur, the cumulative gain or loss that was 
reported in equity is transferred to the Income Statement.

Derivatives that do not Qualify for Hedge Accounting

Changes in the fair value of any derivative instrument that does not qualify for hedge accounting are 
recognised in the Income Statement.

2021

2020

2021

2020

$'000
Notional 
Value

$'000
Notional 
Value

$'000
Fair Value

$'000
Fair Value

Current Assets

Cross currency interest rate swaps – cash flow hedges

–

108,220

Forward foreign exchange contracts

Total current derivative financial instrument assets

Non-current Assets

Cross-currency interest rate swaps - cash flow hedges*

Total non‑current derivative financial instrument assets

Current Liabilities

Forward foreign currency contracts

Interest rate swaps – cash flow hedges

Total current derivative financial instrument liabilities

Non-current Liabilities

30,826

30,826

142,898

142,898

–

–

–

2,152

110,372

155,618

155,618

133,932

194,223

328,155

Interest rate swaps - cash flow hedges

130,000

210,000

Total non‑current derivative financial instrument liabilities

130,000

210,000

–

156

156

4,109

4,109

–

–

–

7,528

7,528

53,218

70

53,288

23,100

23,100

192

5,921

6,113

24,375

24,375

Total net derivative financial instruments

(3,263)

45,900

*A component of the interest margin in US$100.0 million of these cross currency interest rate swaps is treated as a fair value hedge.

Notes to the Financial Statements

207

 
32     Financial Risk Management

The Group’s activities expose it to a variety of financial 
risks – market risks (including currency and interest 
rate risk), liquidity risk, and credit risk. The Group’s 
overall risk management programme recognises the 
nature of these risks and seeks to minimise potential 
adverse effects on the Group’s financial performance. 
The Group uses derivative financial instruments to 
hedge certain risk exposures.

Risk management is carried out by a central 
treasury department under a formal Treasury Policy 
approved by the Board of Directors. The Treasury 
Policy sets out written principles for overall risk 
management, as well as policies covering specific 
areas such as currency risk, interest rate risk, 
credit risk, use of derivative financial instruments 
and non-derivative financial instruments, and 
investment of excess funds. The Treasury Policy 
sets conservative limits for allowable risk exposures 
which are formally reviewed regularly. 

(a)     Market Risk

(i)      Currency Risk

The Group operates internationally and is exposed 
to currency risk, primarily with respect to Australian 
and US dollars. Exposure to the Australian dollar 
arises from the Group’s investment in, and 
intercompany loans to, its Australian operations.  
Exposure to the US dollar arises from funding 
denominated in that currency.

The Group utilises natural hedges wherever possible 
with forward foreign exchange contracts used 
to manage any significant residual risk to the 
Income Statement.

The Group’s exposure to the US dollar (refer to USPP 
notes detailed in note 13) has been fully hedged by 
way of cross currency interest rate swaps (CCIRS), 
hedging US dollar exposure on both principal 
and interest. The CCIRS correspond in amount 
and maturity to the US dollar borrowings with no 
residual US dollar exposure.

(ii)     Interest Rate Risk

The Group's interest rate risk arises from long-term 
borrowings. 

Interest rate swaps (IRS) and CCIRS are utilised to 
modify the interest repricing profile of the Group’s 
debt to match the profile required by Treasury 
Policy. All IRS and CCIRS are in designated hedging 
relationships that are highly effective.

As the Group has no significant interest bearing 
assets, the Group’s revenue is substantially 
independent of changes in market interest rates.

(iii)    Summarised Sensitivity Analysis 

SkyCity manages its interest rate and foreign 
exchange rate exposure to minimise the impact of 
fluctuations in the market. The residual exposure is 
not considered material or significant.

(b)     Credit Risk

Credit risk is the risk of financial loss to the Group if 
a customer or counterparty to a financial instrument 
fails to meet its financial obligations. SkyCity is 
largely a cash based business and its material credit 
risks arise mainly from financial instruments utilised 
in funding and from International Business activity.

Financial instruments (other than International 
Business discussed below) that potentially create 
a credit exposure can only be entered into with 
counterparties that are explicitly approved by the 
Board. Maximum credit limits for each of these 
parties are approved on the basis of long term 
credit rating (Standard & Poor’s or Moody’s). A 
minimum long term rating of A+ (Standard & Poor’s) 
or A1 (Moody’s) is required to approve individual 
counterparties.

The maximum credit risk of any financial instrument 
at any time is the fair value where that instrument is 
an asset. All derivatives are carried at fair value in the 
balance sheet. Trade receivables are presented net 
of an allowance for estimated doubtful receivables. 

International Business activity is managed in 
accordance with accepted industry practice. 
Settlement risk associated with International 
Business customers is minimised through credit 
checking and a formal review and approval process.

The Group has a significant receivable from the 
NZICC insurers (note 6). The lead insurer is a 
subsidiary of a leading global firm and has an AA- 
insurer financial strength rating given by S&P Global 
Ratings. 

Other than the NZICC fire insurance receivable, 
there are no other significant concentrations of 
credit risk in the Group.

(c)     Liquidity Risk

Liquidity risk management implies maintaining 
sufficient cash and the availability of funding 
through an adequate amount of unutilised 
committed credit facilities. The Group manages 
liquidity risk by continuously monitoring forecast 
and actual cash flows and maintaining flexibility in 
funding by keeping committed credit lines available 
with a variety of counterparties and maturities. 

208

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2021Maturities of Committed Funding Facilities

Debt maturities are detailed in note 12.

LESS 
THAN 6 
MONTHS

6–12 
MONTHS

BETWEEN  
1 AND 2 
YEARS

BETWEEN  
2 AND 5 
YEARS

OVER  
5 YEARS

$'000

$'000

$'000

$'000

$'000

TOTAL

$'000

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Bank facility

USPP notes

New Zealand bonds

Car park concession liability

Lease liabilities

Total committed debt facilities

Total drawn debt

Future contracted interest on drawn debt

Future interest of lease liabilities

Future contracted interest on CCIRS/IRS

–

–

–

–

1,400

1,400

1,400

7,280

1,702

1,101

360,752

85,000

85,000

–

530,752

–

–

–

–

–

–

151,580

70,231

221,811

–

–

175,000

175,000

47,167

47,167

1,615

3,457

11,513

100,822

118,807

362,367

88,457

248,093

393,220

1,093,537

49,645

3,457

163,092

393,221

7,157

1,453

1,083

14,433

36,096

10,769

2,567

1,626

5,557

1,040

329,625

340,904

–

4,850

610,815

75,735

Total drawn debt and derivatives

11,483

59,338

22,083

205,785

733,615

1,032,304

30 June 2020

Bank facility

USPP notes

New Zealand bonds

Car park concession liability

Lease liabilities

–

–

128,500

–

240

120,000

299,786

–

419,786

155,618

–

–

–

–

–

171,414

70,005

397,037

–

–

–

128,500

46,193

50,013

46,193

52,673

245

507

1,668

Total committed debt facilities

128,740

275,863

300,293

173,082

166,211

1,044,189

Total drawn debt

128,740

170,863

507

173,082

166,211

639,403

Future contracted interest on drawn debt

10,829

Future interest of lease liabilities

Future contracted interest on CCIRS/IRS

1,317

3,620

6,589

1,306

2,162

9,635

2,578

4,088

27,145

7,443

7,644

9,579

63,777

301,989

314,633

1,093

18,607

Total drawn debt and derivatives

144,506

180,920

16,808

215,314

478,872

1,036,420

(d)     Fair Value Estimation

The financial instruments are measured in the balance sheet, or disclosed in their respective notes, at fair 
value by level of the fair value measurement hierarchy:

•  quoted prices (unadjusted) in active markets for identical assets or liabilities (level 1);

• 

• 

 inputs other than quoted prices included within level 1 that are observable for the asset or liability, either 
directly (that is, as prices) or indirectly (that is, derived from prices) (level 2); and

 inputs for the asset or liability that are not based on observable market data (that is unobservable inputs) 
(level 3).

Other than the New Zealand bonds, which are listed on the NZDX and therefore level 1, all SkyCity financial 
instruments, which includes cross-currency interest rate swaps, interest rate swaps and forward foreign 
currency contracts, are valued using level 2 in the above fair value measurement hierarchy.

The fair value of financial instruments that are not traded in an active market (for example, over the counter 
derivatives) is determined by using valuation techniques. These valuation techniques maximise the use of 
observable market data where it is available and rely as little as possible on entity specific estimates. If all 
significant inputs required to fair value an instrument are observable, the instrument is included in level 2.  
Investment properties are valued using level 3 in the above fair value measurement hierarchy.

Notes to the Financial Statements

209

 
Specific valuation techniques used to value financial instruments include:

• 

• 

 the fair value of interest rate swaps and cross currency interest rate swaps is calculated as the present 
value of the estimated future cash flows based on observable yield curves; and

 the fair value of forward foreign exchange contracts is determined using forward exchange rates at the 
balance sheet date, with the resulting value discounted back to present value.

Further details on derivatives are provided in note 31.

(e)     Capital Risk Management

The Group’s objectives when managing capital are to safeguard its ability to continue as a going concern 
and to maximise returns for shareholders and benefits for other stakeholders over the long term.

In order to optimise its capital structure, the Group manages actual and forecast operational cash flows, 
capital expenditure and equity distributions.

The Group primarily manages capital on the basis of gearing measured as a ratio of net debt (debt at 
hedged exchange rates less cash at bank) to normalised EBITDA and interest coverage (normalised EBITDA 
relative to net interest cost).   

The primary ratios were as follows at 30 June:

Gearing ratio

Interest cover ratio

33     Share-Based Payments

Accounting Policy

2021

2.3 x

6.2 x

2020

2.7 x

4.5 x

SkyCity operates an equity-settled, share-based compensation plan. The fair value of the employee services 
received in exchange for the grant of the share rights is recognised as an expense. The total amount to be 
expensed over the vesting period is determined by reference to the fair value of the share rights granted, 
excluding the impact of any non-market vesting conditions (for example, profitability and sales growth 
targets). At each balance sheet date, the Company revises its estimates of the number of shares expected to 
be distributed. It recognises the impact of the revision of original estimates, if any, in the Income Statement, 
and a corresponding adjustment to equity over the remaining vesting period.

Current Plans

Executive Long Term Incentive Plan (LTI Plan)

Under the LTI Plan, executives purchase ordinary SkyCity shares funded by an interest-free loan from the 
Group.  The shares purchased by the executives are held by a trustee company with executives entitled to 
exercise the voting rights attached to the shares and receive dividends, the proceeds of which are used to 
repay the interest-free loan.

At the end of the restricted period (three to four years), the Group will pay a bonus to each executive to the 
extent their performance targets have been met which is sufficient to repay the initial interest-free loan 
associated with the shares which vest. The shares upon which performance targets have been met will then 
fully vest to the executives. The loan owing on shares upon which performance targets have not been met 
(the forfeited shares) will be novated from the executives to the trustee company and will be fully repaid by 
the transfer of the forfeited shares. Performance targets relate to total shareholder return relative to other 
comparable companies.

At 30 June 2021, the interest free loans relating to the LTI Plan total $7,152,885 (2020: $7,918,365).

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2018 Chief Operating Officer Commencement Shares (COO Plan)

Under the terms of his employment agreement dated 18 November 2017, the former Chief Operating 
Officer was issued 35,000 ordinary SkyCity shares on 27 November 2019. There were no performance 
targets associated with these shares (other than continued employment during the period from his 
commencement date to November 2019) and no right to dividends prior to the issuance of the shares.

2018 SkyCity Restricted Share Rights Plan (2018 RSR Plan)

The 2018 Short Term Incentive Plan was replaced with the 2018 RSR Plan for 116 staff, with restricted share 
rights issued to staff after the finalisation of the Group's results. Each right conferred a right to receive one 
ordinary SkyCity share, which, unless otherwise agreed by the SkyCity Board, would only vest if the relevant 
employee remained continuously employed by SkyCity (or a company within the Group) from the date of 
issue until the vesting date on 1 July 2020. 

2020 Chief Executive Officer Incentive Shares (CEO Plan)

Under the terms of his employment agreement dated 13 November 2020, the CEO will be issued 166,003 
ordinary SkyCity shares on 16 November 2021. There are no performance targets associated with these 
shares (other than continued employment during the period from his commencement date to November 
2021). The CEO will also receive a cash payment equivalent to the cash dividends declared and paid by 
SkyCity on shares during the 12-month period preceding the anniversary of the commencement date.

Performance Incentive Plan (PIP)

The 2018 RSR Plan was replaced in 2019 with the PIP which includes both cash (the short term incentive 
scheme component of the PIP) and deferred equity components (the deferred short term incentive 
component of the PIP).

The deferred short term incentive scheme under the PIP offers participants, subject to the relevant 
performance conditions being met, the opportunity to acquire restricted share rights of an amount 
equivalent to between 10% and 50% of their base salary. Restricted share rights (if any) issued to a 
participant on a short term incentive cash payment date (Declaration Date) will only vest if that participant 
remains an employee up and until:

• 

• 

the first anniversary of the Declaration Date in respect of 50% of the restricted share rights; and

 the second anniversary of the Declaration Date in respect of the remaining 50% of the restricted share 
rights.

However, if a participant’s deferred short term incentive entitlement in any financial year is to restricted 
share rights having a value of $10,000 or less (calculated using the volume-weighted average sale price of 
SkyCity shares used to determine the number of restricted share rights to be issued to the participant), the 
restricted share rights will not be split out equally into two separate tranches, but will instead comprise one 
tranche and (subject to the vesting criteria being satisfied) vest to the participant on the first anniversary of 
the Declaration Date.

These restricted share rights will be issued to staff after the finalisation of the Group’s results.

Notes to the Financial Statements

211

 
Outstanding Share Rights

Movements in the number of share rights outstanding are as follows:

11/09/18

01/07/20

1,808,708

GRANT DATE

EXPIRY DATE

2021

LTI Plan

24/08/16

24/08/20

23/08/17

23/08/21

22/08/18

22/08/21

28/08/19

28/08/22

17/09/20

17/09/23

CEO Plan

16/11/20

16/11/21

2018 RSR Plan

PIP

06/09/19

06/09/20

10/09/19

10/09/20

06/09/19

06/09/21

10/09/19

10/09/21

Total

2020

LTI Plan

26/08/15

28/08/19

24/08/16

24/08/20

23/08/17

23/08/21

22/08/18

22/08/21

28/08/19

28/08/22

COO Plan

18/11/17

18/11/19

2018 RSR Plan

11/09/18

01/07/20

PIP

06/09/19

06/09/20

10/09/19

10/09/20

06/09/19

06/09/21

10/09/19

10/09/21

Total

BALANCE 
AT START 
OF THE 
YEAR

GRANTED 
DURING THE 
YEAR

EXERCISED 
DURING THE 
YEAR

EXPIRED 
DURING 
THE YEAR

BALANCE 
AT END OF 
THE YEAR

Number

Number

Number

Number

Number

380,000

850,883

434,035

484,638

–

–

–

–

–

–

642,067

166,003

503,744

23,047

472,291

8,720

–

–

–

–

–

–

(1,808,708)

(503,744)

(23,047)

(380,000)

–

(100,000)

750,883

(58,016)

376,019

(64,220)

420,418

(85,081)

556,986

–

–

–

–

166,003

–

–

–

–

–

(12,964)

459,327

–

8,720

–

–

–

–

–

4,966,066

808,070

(2,335,499)

(700,281)

2,738,356

360,000

395,000

865,883

434,035

–

–

–

–

–

508,207

35,000

1,859,641

–

–

–

–

–

–

508,296

23,047

498,004

8,720

–

–

–

–

–

(360,000)

–

(15,000)

380,000

(15,000)

850,883

–

434,035

(23,569)

484,638

(35,000)

–

–

–

–

–

–

–

(50,933)

1,808,708

(4,552)

503,744

–

23,047

(25,713)

472,291

–

8,720

3,949,559

1,546,274

(35,000)

(494,767)

4,966,066

The weighted average remaining contractual life of rights outstanding at the end of the period was 0.74 years 
(2020: 0.65 years).

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Fair Values

Fair Value of Share Rights Granted

The assessed fair value at grant date of the 
rights granted on 17 September 2020 was $0.96 
(28 August 2019 was $1.14). This was calculated using 
the single index model by Ernst & Young Transaction 
Advisory Services Limited. 

The valuation inputs for the rights granted on 
17 September 2020 included:

(a)  rights are granted for no consideration;

(b)  exercise price: nil (2020: nil); and

(c)  share price at grant date: $2.94 (2020: $3.90).

The expected price volatility is derived by analysing 
the historic volatility over a recent historical period 
similar to the term of the right.

Fair Value of Chief Executive Officer  
Incentive Shares 

The assessed fair value at grant date of the incentive 
shares at 16 November 2020 was $2.62. This was 
calculated using the European call option model by 
Ernst & Young Transaction Advisory Services Limited. 

The valuation inputs for the commencement shares 
on 16 November 2020 included:

(a)  no consideration;

(b)  exercise price: nil; and

(c)  share price at grant date: $2.96.

The expected price volatility is derived by analysing 
the historic volatility over a recent historical period 
similar to the term of the commencement shares.

Fair Value of SkyCity Restricted Share Rights

The assessed fair value of each right was determined 
by Ernst & Young Transaction Advisory Services 
Limited at $3.02.   

Fair Value of SkyCity Deferred Share Rights

No rights were issued in respect of the year ended 
30 June 2020. The assessed value of each 2019 
right was determined by Ernst & Young Transaction 
Advisory Services Limited.  Rights vesting one year 
after year end were valued at $3.68 and rights 
vesting two years after year end were valued at $3.33.

Expenses Arising from Share-Based Payment Transactions

Total expenses arising from share-based payment transactions recognised during the period as part of employee 
benefit expense were as follows:

Rights issued under Share Rights Plans

34     Related Party Transactions

(a)     Key Management Personnel Compensation

2021

$'000

3,253

2020

$'000

3,698

Key management personnel compensation is set out below. The key management personnel are all the 
directors of the company, the CEO and the Senior Leadership Team.

2021

2020

SHORT TERM 
BENEFITS

TERMINATION
BENEFITS

SHARE-BASED 
PAYMENTS

$'000

11,618

7,372

$'000

1,456

–

$'000

1,424

2,045

TOTAL

$'000

14,498

9,417

(b)     Other Transactions with Key Management Personnel or Entities Related to Them

Certain directors and management have relevant interests in a number of companies with which SkyCity has 
transactions in the normal course of business. A number of SkyCity directors are also non-executive directors 
of other companies, and a register of directors' interests is maintained. Any transactions undertaken with 
these entities have been entered into in the normal course of business.

Certain directors and management hold shares in SkyCity and receive dividends in the normal course of business.

In the current year, consultancy services of $88,855 (2020: nil) were paid to new directors, for the period from 
29 March to 7 June 2021 (inclusive), prior to their appointment.

From time to time, certain directors provide additional consultancy services to the Group outside of their 
capacity as directors. No additional fees were paid in the current year (2020: $18,900).

(c)     Subsidiaries

Interests in subsidiaries are set out in note 35.

213

 
35     Subsidiaries

The consolidated financial statements incorporate the assets, liabilities and results of the following 
significant subsidiaries in accordance with the accounting policy described in note 1(c):

Cashel Asset Management Limited

New Zealand

Ordinary

100%

100%

Horizon Tourism New Zealand Limited  
(formerly SkyCity Wellington Limited)

New Zealand

Ordinary

100%

100%

2021

2020

%

%

Lets Play Live Media Limited

New Zealand

Ordinary

New Zealand International Convention Centre Limited

New Zealand

Ordinary

Otago Casinos Limited

Queenstown Casinos Limited

Sky Tower Limited

SkyCity Action Management Limited

SkyCity Auckland Holdings Limited

SkyCity Auckland Limited

SkyCity Casino Management Limited

SkyCity Development Limited

SkyCity Enterprises Limited

SkyCity Hamilton Limited

SkyCity Holdings Limited

New Zealand

Ordinary

New Zealand

Ordinary

New Zealand

Ordinary

New Zealand

Ordinary

New Zealand

Ordinary

New Zealand

Ordinary

New Zealand

Ordinary

New Zealand

Ordinary

New Zealand

Ordinary

New Zealand

Ordinary

New Zealand

Ordinary

SkyCity International Holdings Limited

New Zealand

Ordinary

SkyCity Investments Australia Limited

New Zealand

Ordinary

SkyCity Investments Queenstown Limited

New Zealand

Ordinary

SkyCity Management Limited

SkyCity Precinct Limited

SkyCity Projects Limited

SkyCity Properties Limited

SkyCity Properties Albert St Limited

SkyCity Properties Victoria St Limited

SkyCity Ventures Limited

TNZ Esports Limited

LPL Media Pty Limited

SkyCity Adelaide Pty Limited

SkyCity Australia Finance Pty Limited

SkyCity Australian Limited Partnership

SkyCity Australia Pty Limited

SkyCity Treasury Australia Pty Limited

Horizon Tourism Limited

SkyCity Investment Holdings Limited

SkyCity Malta Holdings Limited

SkyCity Malta Limited

New Zealand

Ordinary

New Zealand

Ordinary

New Zealand

Ordinary

New Zealand

Ordinary

New Zealand

Ordinary

New Zealand

Ordinary

New Zealand

Ordinary

New Zealand

Ordinary

Australia

Ordinary

Australia

Ordinary

Australia

Ordinary

Australia

Ordinary

Australia

Ordinary

Australia

Ordinary

Hong Kong

Ordinary

Hong Kong

Ordinary

Malta

Malta

Ordinary

Ordinary

SkyCity Management (UK) Limited

United Kingdom

Ordinary

All wholly-owned subsidiary companies have balance dates of 30 June.

214

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2021S
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36     Contingencies

(a)     Contingent Liabilities

The possibility exists for the Group to receive third party claims in respect to the NZICC fire. However, only 
minor claims have been received to date. It is the Group’s expectation that any claims received will be 
covered by either the insurers or the Contractor (FCC) (30 June 2021 and 30 June 2020: nil).

SkyCity operates in an industry with a complex regulatory framework. During FY21, there was heightened 
focus from a range of regulators across New Zealand and, in particular Australia. SkyCity takes its obligations 
seriously, and continues to work proactively with its regulators and respond to their inquiries.

On 4 June 2021, SkyCity was notified by AUSTRAC’s Regulatory Operations Team that it had identified 
potential serious non-compliance by SkyCity Adelaide Pty Limited (SkyCity Adelaide) with the Australian 
Anti-Money Laundering and Counter-Terrorism Financing Act 2006 and Anti-Money Laundering and 
Counter-Terrorism Financing Rules Instrument 2007 (No. 1) and it had therefore referred the matter to 
AUSTRAC’s Enforcement Team, which had initiated a formal enforcement investigation into the compliance 
of SkyCity Adelaide. The potential serious non-compliance includes concerns relating to ongoing 
customer due diligence, adopting and maintaining an AML/CTF Program and compliance with Part A of 
an AML/CTF Program. These concerns were identified in the course of a compliance assessment which 
AUSTRAC commenced in September 2019 focusing on SkyCity Adelaide’s management of customers 
identified as high risk and politically exposed persons over the periods from 1 July 2015 - 30 June 2016 and 
1 July 2018 – 30 June 2019.

AUSTRAC has made clear that it has not made a decision regarding the appropriate regulatory response 
that it may apply to SkyCity Adelaide, including whether or not enforcement action will be taken. AUSTRAC 
has indicated that it will request information from SkyCity as part of its investigation. SkyCity will fully 
co-operate with AUSTRAC in relation to those inquiries and with the investigation of SkyCity Adelaide.

No provision has been made in relation to this or other regulatory matters in the financial statements, as 
these matters do not meet the requirements for recognition as a provision.

(b)     Contingent Assets

As detailed in note 6, the Group intends to seek recovery from the Contractor (FCC) for losses associated 
with the NZICC fire that are not covered by the insurers.  These losses include insurance excesses, payments 
to Macquarie under the Auckland Car Park Concession Agreement and other items.  To date, the Group 
has identified $23.3 million (2020: $8.9 million) of costs where it does not believe that recovery is virtually 
certain at this time and therefore no income has been recognised. However, recovery of these costs is 
considered probable and they are therefore included as a contingent asset. This is not the full extent of the 
expenses and losses that may be claimed from the NZICC or Horizon Hotel Contractor relating to the fire 
and construction delays.

There are no other significant contingent assets at year end (2020: nil).

37     Commitments

Capital Commitments

Capital expenditure contracted for at the reporting date but not recognised as liabilities is as set out below.

Property, plant and equipment

2021

$'000

445,269

2020

$'000

440,342

The above commitments include the estimated cost of reinstating the NZICC and Horizon Hotel. The cost of 
reinstating the damage to the NZICC and Horizon Hotel arising from the NZICC fire is currently estimated to 
be $365.0 million to $450.0 million (2020: $330.0 million to $375.0 million) for the NZICC and $14.6 million 
to $21.0 million (2020: $6.0 million) for the Horizon Hotel. The actual costs may be materially different to 
these estimates. Further information is included in note 6.

Notes to the Financial Statements

215

 
38      Reconciliation of Profit after Income Tax to  

Net Cash Inflow from Operating Activities

Profit for the year

Depreciation and amortisation (including discontinued operations)

Net finance costs

Current period employee share expense

Gain on sale of fixed assets

Fair value adjustment to investment property

NZICC fire related income

NZICC fire related costs

Asset impairment

Share of profits/(losses) of associates

Change in operating assets and liabilities

Change in receivables and prepayments

Change in inventories

Change in deferred tax asset

Change in current payables

Change in deferred tax liability

Change in tax receivable – current

Change in non-current payables

Change in tax payable – current

Investing and financing items included in working capital movements

Net cash inflow from operating activities

2021

$'000

156,126

91,413

32,455

3,253

528

(7,386)

(170,727)

141,845

8,834

–

8,847

(559)

(2,467)

(21,677)

11,856

1,989

9,748

15,480

8,627

288,185

2020

$'000

235,388

86,559

28,613

3,697

(66,779)

14,055

(384,500)

108,090

160,600

83

7,041

(169)

(2,748)

(6,270)

(24,271)

(1,059)

9,057

(13,877)

(33,344)

120,166

216

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2021S
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39     Events Occurring after the Balance Sheet Date

(a)     Dividend

On 24 August 2021, the directors resolved to provide for a dividend to be paid in respect of the year ended  
30 June 2021. The fully imputed, unfranked dividend of 7.0 cents per share will be paid on 24 September 2021 to 
all shareholders on the Company's register at the close of business on 17 September 2021.

(b)     COVID-19

The SkyCity Adelaide casino and entertainment facilities were closed from midnight (Australian Central 
Standard Time) on 19 July 2021 and reopened in a staged manner from 10.00am (Australian Central 
Standard Time) on 28 July 2021 in response to the COVID-19 mandated restrictions imposed by the South 
Australian Government in connection with a new COVID-19 cluster in South Australia.

On 17 August 2021, the New Zealand Government announced a lockdown of the whole of New Zealand, 
following the detection of a COVID-19 case in Auckland. The lockdown came into effect at 11:59pm on 
17 August 2021 and required the closure of all non-essential businesses and organisations. All SkyCity 
facilities and offices in New Zealand closed on 17 August 2021, with the exception of the Auckland hotels, 
which remained open for guests, with food and beverage services available only through delivery to rooms. 
At the time of signing these financial statements, the lockdown is still in force and additional COVID-19 
cases have been detected in Auckland and Wellington.

(c)     Long Stop Date

The NZICC is being built under an agreement between the Group and the Crown. Under that agreement, 
the NZICC must be completed by a specified date, referred to as the completion long stop date. Subsequent 
to the reporting date, the Crown has agreed to an extension of the completion long stop date – the revised 
date is now 15 December 2027 (previously 2 January 2025).  SkyCity expects to complete the NZICC before 
this date.

(d)     Recent Australian Employment Law

In the interim financial statements, the Group disclosed a contingent liability in relation to the potential 
change in the treatment of some Australian casual employees that might arise from legal cases that were 
in progress. Subsequent to the reporting date, the Australian High Court delivered a judgment that means 
the definition of a casual employee will not change. As a result, no contingent liability is disclosed in these 
financial statements.

(e)    Partial Repayment of the New Zealand Government Wage Subsidy

On 27 July 2021, the Group made a $6.7 million voluntary partial repayment of wage subsidies to the  
New Zealand Government (note 5).

(f)     Syndicated bank facility

Subsequent to the reporting date, SkyCity’s syndicated bank facility was restructured (note 12).

Notes to the Financial Statements

217

 
Index to the Notes  
to the Financial Statements

NOTE

NOTE

1        Summary of Significant  
Accounting Policies 

2     Segment Information 
3     Revenue 
4     Auckland Car Park Transaction 
5     Other Income  
6     NZICC Fire 
        (a)   Income 
        (b)  Expenses   
        (c)  Current Assets 
        (d)  Non-current Assets  
7     Expenses 
8     Earnings Per Share 
9     Dividends 
10    Leases – SkyCity as the Lessee 
11     Net Finance Costs 
12     Non-current Liabilities – Interest Bearing 

Liabilities 

13     Current Liabilities – Interest Bearing  

Liabilities 

14    Net Debt Reconciliation 
15     Non-current Assets – Investment  

Properties 

16     Current Liabilities – Deferred Licence  

Value 

17     Non-current Liabilities – Deferred 

Licence Value  

172
175
177
177
179
179
180
181
182
183
183
185
185
186
187

187

189
190

190

192

193

18     Income Tax Expense/(Benefit) 
19     Deferred Tax Assets 
20    Deferred Tax Liabilities 
21     Imputation and Franking Credits 
22     Non-current Liabilities – Lease Income  

in Advance 

23    Property, Plant and Equipment  
24    Intangible Assets 
25    Receivables and Prepayments   
26    Cash and Bank Balances 
27    Assets Held for Sale 
28    Payables and Provisions 
29    Share Capital    
30    Reserves 
31     Derivative Financial Instruments 
32    Financial Risk Management 
33    Share-Based Payments 
34    Related Party Transactions 
35    Subsidiaries 
36    Contingencies 
37    Commitments  
38     Reconciliation of Profit after  

Income Tax to Net Cash Inflow  
from Operating Activities 

39     Events Occurring after the  

Balance Sheet Date 

194
195
195
196

196
196
199
204
204
204
205
205
206
206
208
210
213
214
215
215

216

217

218

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2021 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Reconciliation of Normalised Results 
to Reported Results

SkyCity’s objective of producing normalised financial information is to provide data that is useful to the 
investment community in understanding the underlying operations of the Group. The intention is to provide 
information that: 

• 

is representative of SkyCity’s underlying performance (as a potential indicator of future performance);

•  can be compared across years; and

•  can assist with comparison between publicly listed casino companies in New Zealand and Australia.

This objective is achieved by:

• 

 eliminating inherent volatility (or “luck” factor) from International Business, which has variable turnover 
and actual win percentage from period to period; 

•  eliminating structural differences in the business between periods; and

• 

 eliminating known different treatments with other New Zealand and Australian publicly listed casino 
companies.

SkyCity believes that, by making these adjustments, the users of the financial information will be able to 
understand the underlying performance of the Group and form a view on the future performance of the business.

For internal purposes, including budgeting and determination of staff incentives, the normalised results are used.

Non-GAAP information is prepared in accordance with the company’s Non-GAAP Financial Information 
Policy, which is reviewed and approved by the SkyCity Board at each reporting period. The Non-GAAP 
Financial Information Policy was applied consistently in respect of the financial years ended 30 June 2020 
and 30 June 2021.

The differences between the company’s FY21 and FY20 reported and normalised information is summarised 
in the table below:

FY21

FY20

Revenue
$m

EBITDA
$m

EBIT
$m

NPAT
$m

Revenue
$m

EBITDA
$m

EBIT
$m

NPAT
$m

Reported

951.9

317.3

225.9

156.1

1,125.0

348.3

261.7

235.4

International Business  
revenue adjustment

Gaming GST

International Business at  
theoretical win rate

7.3

78.7

–

–

–

–

–

–

(5.3)

(4.9)

(4.9)

(3.6)

39.3

73.4

(7.3)

–

–

–

–

–

–

0.1

0.1

0.2

Gain on sale – Auckland car parks

Revaluation of Auckland properties

–

–

(7.4)

(7.4)

(7.4)

–

–

–

(66.4)

(66.4)

(66.4)

(66.4)

–

–

14.1

–

14.1

–

14.1

–

Liquidated damages

(39.5)

(39.5)

(39.5)

(39.5)

NZICC fire impacts

Labour restructure

Funding plan costs

Deferred tax liability reversal

Asset impairment 

Normalised

(170.7)

(22.4)

(22.4)

(24.2)

(384.5)

(269.4)

(269.4)

(268.5)

–

–

–

–

–

–

–

–

–

–

–

–

–

8.8

8.8

8.8

–

–

–

–

13.5

13.5

–

–

–

–

9.7

5.4

(24.1)

160.6

160.6

160.6

822.3

252.0

160.6

90.3

779.5

200.7

114.2

66.3

219

Adjustment

Discussion

Treat International Business 
commissions as an expense 
rather than reduction in 
revenue which reduces both 
reported revenue and operating 
expenses within International 
Business (by $7.3 million in FY21 
and $39.3 million in FY20)

Add gaming GST to reported 
revenue (by $78.7 million in FY21 
and $73.4 million in FY20)

Apply theoretical win rate of 
1.35% for International Business 
vs actual win rate of 1.67% (FY21) 
and 1.47% (FY20)

• 

• 

• 

• 

• 

• 

 This adjustment adds back International Business commissions 
(treated as a reduction from revenue in the reported results) and 
increases both revenue and expenses. This adjustment does not impact 
EBITDA, EBIT or NPAT. 

 This adjustment has been made to maintain the relationship between 
turnover and the theoretical win rate of 1.35% when determining 
normalised revenue.

 Reported revenue included within the financial statements of the 
Group excludes GST .

 This adjustment adds back GST associated with gaming so that 
normalised revenue equals the amount bet by gaming customers.

 All publicly listed New Zealand and Australian casino companies 
include GST associated with gaming within their revenue results. 
Including gaming GST within reported revenue is not consistent with 
GAAP and SkyCity therefore does not do so.

 However, SkyCity does include gaming GST within its normalised 
revenue. 

•  This adjustment does not impact EBITDA, EBIT or NPAT.

• 

• 

• 

 This adjustment recalculates gaming win from International Business to 
the theoretical win rate. The vast majority of International Business play 
is Baccarat. Statistically, over the long term the casino expects to win 
1.35% of all bets taken on Baccarat. However, in any particular reporting 
period the actual results of play will vary depending on “luck”.

 The 1.35% win rate is used by all publicly listed New Zealand and 
Australian casino companies in addition to casino companies in Asia 
and the United States.

 In order to understand the long term results within International 
Business there is the need to eliminate the inherent volatility or “luck” 
factor.

220

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2021Adjustment

Discussion

Eliminate net gain ($24.2 million 
post-tax) arising from impacts 
of NZICC fire ($268.5 million in 
FY20)

Eliminate benefit ($39.5 million) 
arising from liquidated damages 
on NZICC/Horizon Hotel 
withheld due to late practical 
completion

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

 On 22 October 2019, there was a significant fire at the construction site of 
the New Zealand International Convention Centre (NZICC) in Auckland. 

 This fire has caused extensive damage to the NZICC and damage to the 
Horizon Hotel which is being constructed on the adjacent site. 

 Both buildings are insured and all significant costs associated with the 
fire are expected to be covered. Any costs not covered by insurance are 
expected to be sought from Fletcher Construction. 

 The fire has significant implications for the financial statements for the 
Group which were recognised in FY20 – these impacts are explained 
further on pages 184 – 188 in SkyCity’s FY20 financial statements which 
have been released to the NZX and ASX.

 The FY20 financial statements included a number of significant 
judgements and estimates to determine the appropriate accounting. 
These judgements and estimates have continued to be reviewed 
as new information has become available – following a revised 
damage assessment for the NZICC/Horizon Hotel, the expected 
insurance recovery relating to the asset has increased and is required 
to be recognised as income as SkyCity is principal in the insurance 
relationship. This income has been offset by an increase in costs 
relating to demolition and deconstruction of the site post fire that are 
required to be expensed as incurred.

 The NZICC fire (and associated accounting impact) is a significant,  
one-off event that has impacted the comparability of the FY21 result 
with the prior year.

 SkyCity entered into Building Works Contracts on the NZICC/Horizon 
Hotel projects in November 2015.

 Under the Building Works Contracts, liquidated damages apply for late 
delivery of contractual completion milestones. 

 Given the significant delays to completion of the NZICC/Horizon Hotel, 
SkyCity has claimed and deducted liquidated damages under the 
Building Works Contracts of $39.5 million.

 Following several pre-fire claims being settled with Fletcher 
Construction during 1H21, recovery of the liquidated damages has been 
deemed virtually certain and hence the full amount is required to be 
accounted for as income in SkyCity’s interim financial statements. 

 The liquidated damages are a significant, abnormal event – making 
this adjustment which eliminates the abnormal gain will enhance the 
reader’s understanding as this item does not impact the underlying 
operations of the Group.

Reconciliation of Normalised Results to Reported Results

221

Adjustment

Discussion

Reverse impact of revaluation 
(increase of $7.4 million) of 
Auckland investment properties 
(FY20: reduction of $14.1 million)

AA Centre (SkyCity HQ) 
impairment ($8.8 million)

SkyCity Adelaide licence 
impairment (A$150 million) 
(FY20 only)

Eliminate gain ($66.4 million) 
arising from Auckland car park 
concession sale (completed in 
August 2019) (FY20 only)

Labour restructure ($13.5 million) 
and funding plan costs ($5.4 
million post-tax) (FY20 only)

• 

• 

• 

• 

 SkyCity has a number of investment properties in Auckland. In 
accordance with the appropriate accounting standard, these 
investment properties will be revalued by an independent expert 
every year and the carrying value adjusted within the Group’s financial 
statements.

 This adjustment eliminates/reverses the increase/decline in value of 
these properties.

 The revaluation is non-cash and unrelated to the operations of the Group.

 This adjustment will be made each year to determine the Group’s 
normalised results.

AA Centre

• 

• 

 In FY21, the Group impaired the AA Centre (SkyCity HQ), majority 
owned by SkyCity, by $8.8 million. 

 The impairment arose due to revised expectations regarding the 
carrying value of the asset and the cost of significant improvements 
and remediation required to the building over the past year.

•  This adjustment eliminates this non-cash expense.

SkyCity Adelaide

• 

• 

 In FY20, the Group impaired the SkyCity Adelaide casino licence by 
A$150 million ($160.6 million).

 The impairment arose due to revised expectations regarding the 
timeframe for SkyCity Adelaide to achieve its long term potential 
earnings following completion of the expansion project. The reduced 
earnings outlook for SkyCity Adelaide have been exacerbated in the 
short-to-medium term by the impacts of COVID-19, including an 
expectation that International Business activity may take some years  
to recover.

•  This adjustment eliminates this non-cash expense.

• 

 The FY20 reported results included a significant gain relating to the 
Auckland car park concession sale which settled in August 2019.

•  The adjustment reverses these gains.

• 

 As part of its response to COVID-19, SkyCity undertook a labour restructure 
in New Zealand and implemented a new funding plan in FY20.

•  This adjustment eliminates the costs associated with those actions.

Deferred tax liability reversal 
($24.1 million) (FY20 only)

• 

 As part of its response to COVID-19, the New Zealand Government 
reinstated tax depreciation for commercial properties, this resulted in a 
non-cash accounting reduction in the FY20 tax expense.

•  This adjustment eliminates this one-off reduction to tax expense.

222

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2021GRI Content Index

General Standard Disclosures

SECTION

Organisational 
Profile

ASPECT / GRI 
DISCLOSURE

DESCRIPTION

PUBLICATION

PAGE(S) LIMITATIONS

EXTERNAL 
ASSURANCE

102-1

Name of organisation

Annual Report 2021: 
Company Disclosures 

9

102-2

Activities, brands, products 
and services

Annual Report 2021: 
About SkyCity

34 – 49

102-3

Location of headquarters

102-4

Location of operations

102-5

Ownership and legal form

102-6

Markets served

102-7

Scale of organisation

Annual Report 2021: 
About SkyCity 

Annual Report 2021: 
Directory

34 

228

Annual Report 2021: 
About SkyCity 

34 – 49 

Annual Report 2021: 
Directory

Annual Report 2021: 
Notes to the Financial 
Statements 

228

172 

150 – 152

Annual Report 2021: 
Shareholder and 
Bondholder 
Information

Annual Report 2021: 
About SkyCity

34 – 49

    i.  Total number of 
employees

Annual Report 2021: 
Diversity Snapshot 

24 

Yes

Annual Report 2021: 
Our People

88 – 89

   ii.  Total number of 

operations

Annual Report 2021: 
Creating Value 

16 – 17 

  iii. Net sales

Annual Report 2021: 
About SkyCity

Annual Report 2021: 
Income Statement

34

166

  iv. Total capitalisation

Annual Report 2021: 
Balance Sheet

168 – 169

   v.  Quantity of products  
and services provided

Annual Report 2021: 
Creating Value 

16 – 17 

Annual Report 2021: 
About SkyCity

34 – 49

  Additional information

Annual Report 2021

16 – 25

102-8

Information on employees 
and other workers

Annual Report 2021: 
Our People

88 – 101 Note 1

Yes

223

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SECTION

Organisational 
Profile

ASPECT / GRI 
DISCLOSURE

DESCRIPTION

PUBLICATION

PAGE(S) LIMITATIONS

EXTERNAL 
ASSURANCE

102-9

Supply chain

102-10

Significant changes to the 
organisation and its 
supply chain

Annual Report 2021: 
Our Suppliers

Annual Report 2021: 
Chair's Review, Chief 
Executive Officer's 
Review and 
Delivering Our 
Group Strategy

102-11

Precautionary principle 
or approach

SkyCity Ethical  
Sourcing Code

108 – 113

Yes

4 – 7 

27 – 33

110

102-12

External initiatives

Strategy

102-14

Statement from senior 
decision-maker

Annual Report 2021: 
Our Sustainability 

70 – 77 

Annual Report 2021: 
Our People 

88 – 101 

Annual Report 2021: 
Our Environment

116 – 125

Annual Report 2021: 
Chair's Review, Chief 
Executive Officer's 
Review and 
Delivering Our 
Group Strategy

4 – 7 

27 – 33

Yes 

Yes

Ethics and 
Integrity

102-16

Values, principles, standards 
and norms of behaviour

SkyCity Code 
of Conduct

www.skycityentertainmentgroup.com

Governance

102-18

Governance structure                                  Annual Report 2021: 

64 – 68 

Our Senior  
Leadership Team 

128 – 137

Annual Report 2021: 
Corporate Governance 
Statement and Other 
Disclosures

Stakeholder 
Engagement

102-40

List of stakeholder groups

Annual Report 2021: 
Our Sustainability

www.skycityentertainmentgroup.com

102-41

102-42

102-43

102-44

102-45

102-46

Collective bargaining 
agreements

Annual Report 2021: 
Our People

88 – 101

Identifying and selecting 
stakeholders

SkyCity Code 
of Conduct

www.skycityentertainmentgroup.com

Approach to stakeholder 
engagement

SkyCity Code 
of Conduct

www.skycityentertainmentgroup.com

Key topics and 
concerns raised

Annual Report 2021: 
Our Sustainability

70 – 77

Entities included in the 
consolidated financial 
statements

Annual Report 2021: 
Notes to the Financial 
Statements

173 / 214

Defining report content and 
topic boundaries

Annual Report 2021: 
About this Annual 
Report 

34 – 49 

102-47

List of material topics

Annual Report 2021: 
Our Sustainability

70 – 77

Annual Report 2021: 
Our Sustainability

70 – 77

Reporting 
Practice

224

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2021 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SECTION

Reporting 
Practice

ASPECT / GRI 
DISCLOSURE

102-48

DESCRIPTION

PUBLICATION

PAGE(S) LIMITATIONS

EXTERNAL 
ASSURANCE

Restatements of 
information

Not applicable

N/A

102-49

Changes in reporting

Annual Report 2021: 
Notes to the Financial 
Statements

172 – 174

102-50

Reporting period

Annual Report 2021 

102-51

Date of most recent report

Annual Report 2021: 
About this Annual 
Report

102-52

Reporting cycle

Annual Report 2021 

Cover 
Page

9

Cover 
Page

102-53

Contact point for questions 
regarding the report

Annual Report 2021: 
Our Sustainability 

70 

Annual Report 2021: 
Remuneration Report 

138 

Annual Report 2021: 
Directory

102-54

Claims of reporting in 
accordance with the 
GRI standards

Annual Report 2021: 
About this Annual 
Report

228

9

Limitations:

Note 1 –  The reporting on GRI 102-8 on employees and other workers does not include ‘activities performed 

by workers who are not employees’ and ‘significant variations in numbers reported’. 

Specific Standard Disclosures

SECTION

Conserve the 
Environment

ASPECT / GRI 
DISCLOSURE

GRI 103

DESCRIPTION

PUBLICATION

PAGE(S) LIMITATIONS

EXTERNAL 
ASSURANCE

Energy management  
approach

Annual Report 2021: 
Our Environment

116 – 125

GRI 302-3

Energy intensity

Annual Report 2021: 
Our Environment

116 – 125

GRI 103

Emissions management 
approach

Annual Report 2021: 
Our Environment

116 – 125

GRI 305-4

GHG emissions intensity

Annual Report 2021: 
Our Environment

116 – 125

Source Ethically 
and Responsibly

GRI 103

Ethical and sustainable 
procurement management 
approach

Annual Report 2021: 
Our Suppliers 

108 – 115

GRI Content Index

225

 
 
 
 
 
 
SECTION

Inspire Our 
People

ASPECT / GRI 
DISCLOSURE

GRI 103

Health and safety 
management approach

DESCRIPTION

PUBLICATION

PAGE(S) LIMITATIONS

EXTERNAL 
ASSURANCE

GRI 403-2

Types and rates of injury

Annual Report 2021: 
Our Risk Profile and 
Management 

Annual Report 2021: 
Health, Safety and 
Wellbeing

Annual Report 2021: 
Our Risk Profile and 
Management 

Annual Report 2021: 
Health, Safety and 
Wellbeing

50 – 59 

90 – 91

50 – 59 

90 – 91

GRI 103

Employee engagement 
management approach

Annual Report 2021: 
Our People

88 – 101

GRI 404-2

Employee programmes

GRI 103

Diversity, inclusion and 
belonging management 
approach

Annual Report 2021: 
Our People

88 – 101

Annual Report 2021: 
Our People

88 – 101

GRI 405-1

Governance and employee 
diversity

Annual Report 2021: 
Our People 

88 – 101

Yes

SkyCity Diversity and 
Inclusion Policy

www.skycityentertainmentgroup.com

Host Responsibly GRI 103

Customer health and safety 
management approach

Annual Report 2021: 
Our Risk Profile and 
Management 

50 – 59 

Annual Report 2021: 
Our Customers

78 – 87

GRI 416-1

Assessment of health and 
safety of products and 
services

Annual Report 2021: 
Our Risk Profile and 
Management 

50 – 59 

78 – 87

78 – 87

Annual Report 2021: 
Our Customers

Annual Report 2021: 
Our Customers

Annual Report 2021: 
Our Customers

78 – 87

Annual Report 2021: 
Our Customers

78 – 87

Note 2

GRI 416-2

GRI 103

GRI 419-1

Non-compliance incidents 
related to health and safety 
of products and services

Socio-economic 
compliance management 
approach

Non-compliance with  
socio-economic laws and 
regulations

Limitations:

Note 2 –   The reporting of GRI 419-1 on Non-compliance with Socio-Economic Laws and Regulations does 

not include economic laws and regulations. 

226

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2021 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Glossary

Casino Win 

EBIT 

EBITDA   

GAAP 

 the amount lost or spent by players, calculated as Turnover minus amounts 
awarded to players  

earnings before interest and tax 

earnings before interest, tax, depreciation and amortisation 

generally accepted accounting principles 

Hold or Win Rate   

casino win expressed as a percentage of turnover 

Normalised EBITDA 

 earnings before interest, tax, depreciation and amortisation adjusted to take into 
account a theoretical win rate of 1.35% on International Business play and other 
adjustments and calculated in accordance with SkyCity's Non-GAAP Financial 
Information Policy 

Normalised NPAT  

 net profit after tax adjusted to take into account a theoretical win rate of 
1.35% on International Business play and other adjustments and calculated in 
accordance with SkyCity's Non-GAAP Financial Information Policy 

Normalised Revenue 

 revenue adjusted to take into account a theoretical win rate of 1.35% on 
International Business play and other adjustments and calculated in accordance 
with SkyCity's Non-GAAP Financial Information Policy 

Normalised Win Rate 

the expected long term average hold 

NPAT 

net profit after tax 

Reported EBITDA  

 earnings before interest, tax, depreciation and amortisation calculated in 
accordance with GAAP in New Zealand

Reported NPAT 

net profit after tax calculated in accordance with GAAP in New Zealand

Reported Revenue 

revenue calculated in accordance with GAAP in New Zealand 

RevPar 

Turnover 

revenue per available room 

total amount wagered by players

227

  
 
 
 
 
 
 
 
 
 
 
 
Directory

REGISTERED OFFICE

SKYCITY LOCATIONS

SkyCity Entertainment Group Limited

SKYCITY AUCKLAND

NEW ZEALAND 

Level 13 
99 Albert Street 
Auckland 
New Zealand 
Telephone: +64 9 363 6000

AUSTRALIA

North Terrace  
Adelaide 
SA 5000 
Australia 
Telephone: +61 8 8212 2811

Email: sceginfo@skycity.co.nz 
www.skycityentertainmentgroup.com

Corner Victoria and Federal Streets 
Auckland 1010 
New Zealand

Telephone: +64 9 363 6000

SKYCITY HAMILTON

346 Victoria Street 
Hamilton 3204 
New Zealand

Telephone: +64 7 834 4900

SKYCITY QUEENSTOWN

Level 2, Stratton House 
16–24 Beach Street 
Queenstown 9300 
New Zealand 
Telephone: +64 3 441 0400

SKYCITY QUEENSTOWN WHARF

Steamer Wharf 
88 Beach Street 
Queenstown 9300 
New Zealand 
Telephone: +64 3 441 1495

SKYCITY ADELAIDE

Railway Building 
North Terrace 
Adelaide 
SA 5000 
Australia 
Telephone: +61 8 8212 2811

228

SkyCity Entertainment Group  Annual Report Year Ended 30 June 2021AUDITOR

PricewaterhouseCoopers

Level 27 
15 Customs Street West 
Private Bag 92162 
Auckland 1010

SUPERVISOR FOR BONDS

Public Trust 

Private Bag 5902  
Wellington 6140 

REGISTRARS

NEW ZEALAND

Computershare 
Investor Services Limited

Level 2 
159 Hurstmere Road 
Takapuna 
Private Bag 92119 
Auckland

Telephone: 
+64 9 488 8700 
Facsimile: 
+64 9 488 8787 
Email: enquiry@computershare.co.nz 

AUSTRALIA

Computershare Investor Services  
Pty Limited

Level 3 
60 Carrington Street 
Sydney NSW 2000 
GPO Box 7045 
Sydney NSW 2000

Telephone: 
+61 2 8234 5000 
Facsimile: 
+61 2 8234 5050 
Email: enquiry@computershare.co.nz 

229

skycityentertainmentgroup.com