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St. James's Place plc

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FY2016 Annual Report · St. James's Place plc
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ANNUAL 
REPORT & 
ACCOUNTS 
2016

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ST. JAMES’S PLACE

 
 
 
 
 
 
 
 
St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415S
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ST. JAMES’S PLACE

St. James’s Place is an award winning wealth management 
group. A FTSE 100 company with a track record of strong 
growth, we believe in the value of face-to-face advice and 
building long-term relationships with our clients, delivered 
through the St. James’s Place Partnership. We have a 
distinctive approach to investment management and a 
strong customer service ethos, underpinned by continued 
investment in our people and technology.

OUR AWARDS IN 2016

Best Financial
Adviser 2016/17

Annual Report and Accounts 2016

St. James’s Place plc

 
 
 
 
 
 
CONTENTS

ST. JAMES’S PLACE
MANAGES  
£75.3 BILLION  
OF CLIENT FUNDS

St. James’s Place Foundation

Financial Statements

62 

St. James’s Place Foundation

119  Consolidated financial statements on  

Strategic Report

1 

2 

Highlights of The Year

Chief Executive’s Report

6  Market Overview

Governance

8 

St. James’s Place Investment Case

68  Board of Directors

10  Our Business Model

12  Our Strategy Explained

14  Clients

15 

16 

Partners

Funds

18  Our People

22 

 Our Objectives and Related 
Key Performance Indicators

24  Chief Financial Officer’s Report

48  Risk and Risk Management

54  Corporate Social Responsibility Report

60  Approval of the Strategic Report

70  Chair’s Report

72  Corporate Governance Report

80  Report of the Audit Committee

88  Report of the Risk Committee

91  Report of the Nomination Committee

93  Directors’ Remuneration Report

114  Directors’ Report

118  Statement of Directors’ Responsibilities

international financial reporting standards 
basis

120 

Independent Auditors’ Report to the 
Members of St. James’s Place plc

185  Parent Company Financial Statements 

under Financial Reporting Standard 101

Other Information

196  Shareholder Information

197  How To Contact Us And Advisers

198  St. James’s Place Partnership Locations

199  Glossary of Alternative Performance 

Measures

202  Glossary Of Terms

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415HIGHLIGHTS OF THE YEAR

CLIENTS
Growth in client numbers contributed to the 
increase in gross inflows. The quality of 
client outcomes, as reflected in client 
retention and feedback, as well as investment 
returns, continued to be strong.

Number of clients

571,800 

2015: 525,800

↑9%

PARTNERS
Our proposition continued to prove 
attractive as we broadened our adviser base, 
both in the UK and Asia, and via both 
traditional recruitment channels and our own 
Academy programmes.

Partnership numbers

2,378 

2015: 2,264

↑5%

FUNDS
In another successful year, new business from 
clients combined with positive growth in 
underlying investments, resulting in record 
funds under management.

FINANCIAL
Long-term growth in clients and Partners 
combined with positive investment 
performance to underpin the financial results 
and continued growth of the business.

Funds under management

Dividend (pence per share)

£75.3bn 

2015: £58.6bn

↑28%

33.0p 

2015: 27.96p per share

↑18%

Gross inflow of funds under management

Profit before shareholder tax

£11.35bn 

2015: £9.24bn

↑23%

£140.6m 

2015: £151.3m

Net inflow of funds under management

EEV operating profit

£6.78bn 

2015: £5.78bn

↑17%

£673.6m 

2015: £660.2m

↑7%

↑2%

Our website and iPad app contain a full investor 
relations section with news, reports, webcasts, 
financial calendar and share price information.

www.sjp.co.uk
click on Shareholder Relations

1

Strategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationSt. James’s Place plcAnnual Report and Accounts 2016CHIEF EXECUTIVE'S REPORT

ST. JAMES’S PLACE ONCE AGAIN 
ACHIEVED STRONG GROWTH 
ACROSS ALL KEY ASPECTS OF THE 
BUSINESS

2016 was an extraordinary year when market participants, most 
commentators and the public were surprised by how events unfolded.

First it was the vote to leave the EU in June and then it was the outcome 
of the US Presidential election. Both seemed to defy the pollsters’ 
predictions and both have impacted stock markets in a somewhat 
unexpected way.

If they teach us one thing (again) it’s to avoid trying to predict the future!

Despite this political uncertainty St. James’s Place once again achieved 
strong growth across all key aspects of the business. Gross inflows were 
23% higher at a record £11.4 billion which, together with 
characteristically high retention of client funds, resulted in record net 
inflows in the twelve months of £6.8 billion. These net inflows, together 
with the strong investment returns our clients enjoyed, gave rise to 28% 
growth in funds under management to £75.3 billion.

At the heart of our sustained growth is our commitment to achieving good 
outcomes for our clients and the importance we place on building long-term 
relationships and serving them well. That very nearly 90% of new 
investments come from existing clients, referrals and introductions and 99% 
of our clients, who responded to our recent survey, feel our proposition offers 
value for money, is testament to the fact that we are doing this. 

For most people, their finances and wealth are personal and they want  
to be treated in a highly personalised way and by someone they trust. 
Indeed, we see a growing demand for sound, personal financial planning 
advice as individuals begin to fully comprehend, amongst other things, 
the financial implication of increased life expectancy whilst being faced 
with increasingly complex options in respect of their pension 
arrangements, supporting their offspring and other family matters. The 
scale and quality of the Company’s relationship based approach to wealth 
management, twinned with our distinctive investment management 
proposition, which has been positioned to serve this market, is doing so. 

We work to offer a consistent service to our Partners, and through them 
to their clients who do not have the time, expertise, inclination or 
confidence to look after their own affairs and we recognise that, for most 
of them, their main priority is to keep their money safe, ensure it is 
invested efficiently and at the very least realise a decent return. Our 
portfolio approach, which gives access to a globally diversified range of 
assets, the holistic advice available from our Partners on everything from 
tax to intergenerational planning, is designed with this objective in mind.

David Bellamy
Chief Executive

Gross inflows
£11.35bn 2015: £9.24bn

Funds under management
£75.3bn 2015: £58.6bn

Full year dividend
33.0p 2015: 27.96p per share

2

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415 
At the heart of our sustained 
growth is our commitment to 
achieving good outcomes for 
our clients and the importance 
we place on building long-term 
relationships

FINANCIAL PERFORMANCE
As reported within the Chief Financial Officer’s report on pages 24 and 
25 the strong operating performance of the business during the year is 
reflected in the financial performance for the year.

As well as paying a growing dividend to shareholders we are continuing 
to invest in the business for the future be it the Academy, our growing 
operations in Asia, our new investment into Discretionary Fund 
Management or our back office infrastructure. Whilst these investments 
are consuming capital today we are very pleased with how each initiative 
is developing and we expect a good return for shareholders in the future.

DIVIDEND
At the half year, we increased the interim dividend by 15% and 
reaffirmed our commitment to continue to grow the dividend in line 
with the underlying performance of the business. 

Consequently, and supported by the continued strong performance of  
the business, the Board has proposed a final dividend of 20.67 pence  
per share, up 20%, which brings the full year dividend to 33.0 pence  
per share, up 18%. 

The final dividend for 2016, subject to approval of shareholders at our 
AGM, will be paid on 12 May to shareholders on the register at the close 
of business on 7 April. As usual, a Dividend Reinvestment Plan continues 
to be available for shareholders.

CLIENTS
Key to our sustained success has been our core commitment to achieving 
the best possible outcome for our clients and ensuring that they remain 
well served by our long-term, face-to-face approach to wealth 
management. While the evolution of the UK wealth management 
landscape means that UK savers and investors have an array of options 
available to them today, we know that a highly personalised, relationship 
driven model is in high demand and we are confident that this will 
remain so in the future.

3

Strategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationSt. James’s Place plcAnnual Report and Accounts 2016CHIEF EXECUTIVE'S REPORT continued

However, we are not complacent and we regularly take the opportunity 
to seek feedback directly from all our clients. The most recent research, 
carried out in early 2017 following receipt of annual Wealth Account 
statements, indicates that overall client satisfaction remains very strong 
with 94% of clients who responded telling us that that they are either 
satisfied or very satisfied with the overall relationship. This sentiment  
is echoed by the fact that more than 97% of clients confirmed that they 
would recommend St. James’s Place to others, indeed 56% say they have 
already done so. And, as I commented earlier, when asked to indicate 
whether they feel our proposition offers value for money, 99% of the 
clients who responded, said reasonable, good or excellent, with 82% in 
the higher categories.

We will build upon these excellent results and seek further 
improvements, to our standards of service and proposition, to ensure 
clients continue to receive high quality, face-to-face advice they can trust 
and demonstrable value creation for their wealth.

INVESTMENT MANAGEMENT
2016 was a year of strong growth for many major stock markets across the 
globe. There were two great political events that dominated much of the 
political and economic debate during the year, the UK’s Brexit vote and 
election of Donald Trump as US President – but these surprise outcomes 
ultimately did little to dent market momentum as both the S&P 500 and 
FTSE 100, for example, struck new highs in late 2016.

Meanwhile, our funds performed strongly over the period, and all eight 
of our portfolios delivered positive returns, ranging from 5.2% for the 
Defensive portfolio to 20.7% for the Adventurous portfolio, net of all charges.

For much of the year, low and negative interest rates created headwinds 
for those seeking income, and a summer interest rate cut by the Bank of 
England only added to the challenge. By the end of the year, however, the 
tide appeared to be turning, as US yields rose following the presidential 
election, and the Federal Reserve used its December meeting to raise 
interest rates. 

It was against this backdrop that we launched our new Worldwide 
Income fund in October. The fund aims to obtain an attractive level of 
income through investing largely in global equities. Equities are a proven 
source of long-term income, and the new fund adds to the diversity of 
income sources we can provide our investors. The fund is managed by 
Clyde Rossouw of Investec Asset Management based in Cape Town, 
demonstrating once again the global nature of our investment manager 
selection process. 

4

The political surprises of 2016 offer a reminder of the importance of 
diversification, whether by geography or asset class. We will continue 
to adapt our investment approach to ensure we are responding to the 
evolving investment environment. In doing so, we believe we can 
continue to help our clients fulfil their long-term financial goals.

THE ST. JAMES’S PLACE PARTNERSHIP
Increasing the number of Partners and advisers, whilst at the same time 
providing them with the tools and support to deliver high quality 
outcomes for clients remains one of the key drivers to achieving our 
long-term growth objectives. 

I am therefore pleased to report that through the continued acquisition of 
highly established advisers, the integration of new Partners in Asia and 
the success of our extended Academy programme, our qualified Adviser 
population increased by 10% to 3,415, across the 2,378 Partner 
businesses. In many ways, the added momentum in growth in our 
qualified adviser population reflects the evolution of Partner businesses, 
as they seek to acquire more clients and continue to provide a high level 
of service to their existing clients. 

As our Partner practices grow and the administration of their clients’ 
affairs becomes increasingly complex, we will continue to look to find 
ways to make it easier for our Partners, advisers and their support staff to 
serve their clients well and build even more successful businesses. This is 
the driver behind our investment in our back office development and the 
extension of our Academy concept to the training of specialist support 
staff for our existing Partners. 

Alongside the Partnership we completed the acquisition of Rowan 
Dartington in the first half of 2016 and we have seen the number of 
investment executives increase by 21% from 34 to 41.

THE ST. JAMES’S PLACE FOUNDATION AND COMMUNITY 
ENGAGEMENT
Raising funds for those less fortunate has always been at the heart of the 
Group’s culture, and the collective efforts of the whole of our community, 
including employees, Partners, suppliers and others connected to St. James’s 
Place, resulted in total funds raised of £7.6 million (including company 
matching). This means the total amount raised to date is now over 
£54 million, benefitting the hundreds of causes it has and will continue 
to support and quite literally changing people’s lives.  

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415On behalf of the Board and 
shareholders I thank everyone 
connected with St. James’s 
Place for their contribution to 
these results and for their 
continued enthusiasm, 
dedication and commitment

To mark our 25th Anniversary year and in keeping with our strong desire 
to further support fund raising efforts, the Board, on behalf of 
shareholders, has agreed to double the matched funding. It is a special 
incentive for 2017 only and subject to an overall cap of £10 million. 

In addition to these fund-raising efforts, the cultural driver of ‘doing the 
right thing’ runs through the whole organisation, underpinning all our 
interactions with our local and extended communities. Our continued 
membership of FTSE4GOOD recognises the positive nature of our work 
in these areas.  

We take a great deal of pride in the significant contribution we make 
through the Foundation and other initiatives including our structured 
programmes for summer interns and Apprenticeships.  We are also 
committed to maintaining our Living Wage accreditation, being one of 
only 20 FTSE100 companies to achieve this status. 

Further details of our CSR activities are set out on pages 54 to 59 and 
an update on the Foundation is provided on pages 62 to 65.

OUR COMMUNITY
The strength and continued growth of the business is due to the hard 
work and dedication of our Partners, their staff, our management teams 
and all our employees and administration support teams.

On behalf of the Board and shareholders I thank everyone connected 
with St. James’s Place for their contribution to these results and for their 
continued enthusiasm, dedication and commitment. 

OUTLOOK
Looking forward, we entered 2017 with a stronger adviser team and a 
more diversified investment proposition and a greater need for advice 
clients can rely on. We remain committed to relationship based advice 
and believe we are better placed than ever to serve our clients well and 
for the opportunities that lie ahead.

David Bellamy
Chief Executive 
27 February 2017

5

Strategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationSt. James’s Place plcAnnual Report and Accounts 2016MARKET OVERVIEW

BY 2020 THERE ARE EXPECTED TO  
BE 12 MILLION INDIVIDUALS IN THE UK  
WITH BETWEEN £50k AND £5m 
OF INVESTABLE ASSETS

MARKET TRENDS

UK INDIVIDUALS WITH BETWEEN £50k AND £5m 
OF INVESTABLE WEALTH

12,000

10,000

10,546

10,107

9,224

9,617

11,517

11,041

11,997

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8,000

6,000

4,000

2,000

0

2014

2015

2016 (E)

2017 (F)

2018 (F)

2019 (F)

2020 (F)

E = Estimated    F = Forecasts 

Source: Verdict Financial, 9 January 2017

AMOUNT HELD BY UK INDIVIDUALS WITH BETWEEN £50k  
AND £5m OF INVESTABLE WEALTH

2,500

2,000

1,500

n
b
£

‘

1,000

500

0

£2,096

£2,169

£2,020

£2,242

£2,313

£1,794

£1,872

2014

2015

2016 (E)

2017 (F)

2018 (F)

2019 (F)

2020 (F)

E = Estimated    F = Forecasts 

Source: Verdict Financial, 9 January 2017

UK AGGREGATE WEALTH

28%

25%

19%

10%

12%

3%

25-34

35-44

45-54

55-64

65-74

75-84

2%
85+

0%
2014
16-24

60%

Source: ONS and Bernstein analysis

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25

20

15

10

5

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THE UK WEALTH MARKET
St. James’s Place’s prime target market is UK 
individuals with between £50,000 and 
£5 million in investable assets. There were 
estimated to be 10 million such individuals at 
the end of 2016 and this number is projected to 
grow by 4.1% per annum to 12 million by 
2020. The investable assets of this group are 
projected to grow from £2.0 trillion to 
£2.3 trillion in this time.

ADVICE LED SECTOR
Based on 2015 funds under management of 
£58.6 billion, we ranked first in the 2016 
Private Asset and Wealth Managers (PAM) 
Directory by Assets under Management, having 
grown by £6.6 billion in the previous twelve 
months (+13%). This represented the fastest 
growth, both in absolute and percentage terms, 
of any business in the PAM top 10 rankings, 
and around half of the total growth of the top 
10 wealth managers in that year.

In addition, with 3,415 qualified advisers at the 
end of 2016, we estimate that St. James’s Place 
represents in excess of 10% of the UK’s 
financial adviser population today.

DEVELOPING COMPETITIVE LANDSCAPE
Given the success of our business over time, it 
is unsurprising that others are endeavouring to 
build an adviser base of their own, whether 
through acquisition or via recruitment. In 
addition, Direct-to-Consumer platforms have 
acknowledged the importance of personal 
advice and so are recruiting advisers, as are 
some retail banks seeking to re-enter the 
face-to-face advice market after a self imposed, 
post Retail Distribution Review (RDR) hiatus. 

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415 
 
 
 
We welcome such developments, recognising 
the importance that a growing adviser market 
will play in closing the ‘advice gap’ that remains 
in the UK. We note also that the US market has 
double the number of advisers per capita than 
in the UK, suggesting there is ample scope for 
further adviser penetration in the UK market. 

It remains to be seen whether record low savings 
rates and the impact of the new Personal Savings 
Allowance precipitate a greater shift towards 
Stocks and Shares ISAs among consumers, but 
we are supportive of any steps that encourage 
individuals to take more responsibility for their 
own long-term financial security.

The pensions market continues to evolve as the 
number of open Defined Benefit schemes 
continue to dwindle, leading increasing 
numbers of individuals to take responsibility for 
ensuring they have sufficient funds in 
retirement. Meanwhile, the advent of Pensions 
Freedoms from 2015/16 has led to greater 
flexibility in the use of Defined Contribution 
pensions savings. Both of these dynamics 
present a very real need for holistic, long-term 
financial advice in the UK. 

Meanwhile, a number of businesses, including 
wealth managers, Direct-to-Consumer 
businesses, fund managers and platforms are 
looking to develop automated ‘advice’ 
propositions, typically through offering 
portfolios of passive funds. While these 
automated low cost solutions will no doubt 
appeal to certain sections of the market, it is 
important to recognise that they are unable to 
replicate the trusted, bespoke and 
comprehensive nature of face-to-face wealth 
management advice today.

WEALTH SOLUTIONS
Having witnessed unprecedented changes to 
the retirement planning market in recent years, 
a period of stability would help individuals plan 
for their future with confidence. The advent of 
the Lifetime ISA and continued uncertainty 
over government policy on the future of tax 
relief on pension contributions, risk increasing 
savers’ confusion over the right course of 
action, emphasising once more the importance 
of quality financial advice.

Against that backdrop, ISAs have been an 
undoubted success in fostering the UK’s savings 
habit. The government’s move to increase the 
annual allowance to £20,000 from April is a 
very welcome one, and a clear statement of the 
importance of ISAs in the future personal 
savings landscape.

These dynamics 
present a very real 
need for holistic, 
long-term 
financial advice in 
the UK

7

Strategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationSt. James’s Place plcAnnual Report and Accounts 2016ST. JAMES’S PLACE INVESTMENT CASE

HAVING ESTABLISHED THE MARKET LEADING POSITION 
IN UK WEALTH MANAGEMENT TODAY, WE ARE UNIQUELY  
WELL PLACED TO CAPITALISE ON GROWING DEMAND  
FOR TRUSTED, FACE-TO-FACE FINANCIAL ADVICE

Targeting a large and 
growing market

The market leader in UK 
wealth management advice

U N I T I E S

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ST. JAMES’S PLACE
Focused on delivering trusted 
wealth management advice

Offering a distinct investment 
management approach

Delivered through the 
Partnership

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CIA L FLEXIBILIT

Simple and scalable 
business model

Highly cash generative 
with a strong balance sheet

8

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415 
 
HAVING ESTABLISHED THE MARKET LEADING POSITION 

IN UK WEALTH MANAGEMENT TODAY, WE ARE UNIQUELY  

WELL PLACED TO CAPITALISE ON GROWING DEMAND  

FOR TRUSTED, FACE-TO-FACE FINANCIAL ADVICE

NET INFLOWS £BN
7

6

5

4

3

2

1

0

30

25

20

15

10

5

0

+17%
6.78

+14%
5.78

+20%
5.09

+26%
4.23

+4%
3.35

2012

2013

2014

2015

2016

FUNDS UNDER MANAGEMENT £BN

80

70

60

50

40

30

20

10
0

+28%
75.3

+17%
58.6

+27%
52.0

+22%
44.3

+6%
34.8

2012

2013

2014

2015

2016

UNDERLYING POST-TAX CASH £M

250

200

150

100

50

0

+24%
173.8

+5%
182.1

+10%
199.5

+67%
139.9

+33%
84.0

2012

2013

2014

2015

2016

2016 ACTUAL: 
Net inflows 
£6.78bn
FUM
£75.3bn
Underlying post-tax cash
£199.5m
Dividends per share
33.00p

DIVIDEND PENCE PER SHARE
35

+18%
33.00

+20%
27.96

+46%
23.30

+50%
15.96

+33%
10.64

2012

2013

2014

2015

2016

Annual Report and Accounts 2016

9

Strategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationSt. James’s Place plcOUR BUSINESS MODEL

OUR BUSINESS SEEKS TO ATTRACT CLIENT WEALTH THROUGH 
OFFERING TRUSTED, FACE-TO-FACE FINANCIAL ADVICE TWINNED 
WITH A COMPELLING INVESTMENT PROPOSITION

CLIENTS

OBJECTIVES
To deliver positive 
outcomes to an 
increasing population 
of clients

PARTNERS

OBJECTIVES
To continue to grow 
and develop the 
Partnership 

FUNDS

OBJECTIVES
To increase 
funds under 
management

FINANCIAL

OBJECTIVES
Deliver value 
for Clients and 
Shareholders

10

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415A simple and 
scalable model 
that delivers value

Attracting new funds under management is 
core to the success of the Group, and growth 
in new business arises as a result of both 
increasing Partner numbers and also 
encouraging further development by existing 
Partners. By providing an attractive 
proposition, the Group is able to recruit new 
members to the Partnership, and the provision 
of high quality support enables Partners to 
grow both their own businesses and ours. 

CONTROLLING EXPENDITURE
Group expenditure is carefully managed with 
clear objectives set and with a particular focus 
on managing fixed costs. Many activities are 
outsourced so we can benefit from industry 
specialists and expenses that vary with business 
levels. Such expenses include the costs of client 
administration and investment administration, 
the costs of which can then be met from 
margins in our products. Overall, a small 
proportion of expenditure is required to 
maintain existing funds, but the majority is 
invested in supporting and growing the 
Partnership and acquiring new funds. 

Profits emerge from the business principally as 
a result of the annual management income from 
funds under management exceeding expenses.

DEVELOPING THE ST. JAMES’S 
PLACE PARTNERSHIP
St James’s Place (SJP) is a wealth management 
business; the Group’s advisers, the St. James’s 
Place Partnership, provide clients with a 
financial planning service and face-to-face 
advice; clients’ wealth is managed through the 
Group’s distinctive Investment Management 
Approach (IMA). Almost uniquely within the 
UK wealth management market, this vertically 
integrated model means that the Group is 
directly responsible for the whole offering, 
including advice, management of investments 
and any related services. 

The Partnership is critical to the success of the 
business. Partners are able to attract clients 
and, through building trust, develop long-term 
relationships, supporting clients with their 
financial needs over time. This relationship 
based approach is greatly valued by the Group’s 
clients, no more so than in periods of financial 
uncertainty. The Group’s experience is that 
there is an increasing demand for trusted advice 
from experienced advisers, backed by a strong 
brand and an organisation which takes 
responsibility for all aspects of the service. 

DRIVING GROWTH IN FUNDS 
UNDER MANAGEMENT
As a result, the Group is able to attract and 
retain retail funds under management from 
which it receives an annual management fee. 
This is the principal source of income for the 
Group, and it grows with additional new 
business and also as a result of growth in 
markets and the success of our approach to 
investment management. 

Read more on how our 
business model drives 
our strategy on page 12

11

Strategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationSt. James’s Place plcAnnual Report and Accounts 2016OUR STRATEGY EXPLAINED

OUR KEY BUSINESS OBJECTIVE IS GROWTH 
IN FUNDS UNDER MANAGEMENT (FUM) 
THROUGH OFFERING A HIGH QUALITY 
SERVICE TO CLIENTS

Growth in FUM (and Net Inflows) requires growth in 
Gross Inflows and retention of FUM.

CLIENTS
Deliver positive
outcomes to clients

GROWTH STRATEGY

Our growth strategy for 
delivering increasing 
Gross Inflows involves:

SUPPORT STRATEGY

 –  Growing the size of the 

Partnership; and 

 –  Improving Partner productivity.

PARTNERS
Grow and develop
the Partnership

Our support strategy for 
delivering sustained retention 
of FUM involves: 

 –  Delivering high quality service 
to Partners and clients; and 

 –  Driving consistently good 
investment performance.

FUNDS
Increase funds 
under management

FINANCIAL
Achieve sustainable 
growth in profits

12

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415WHAT THIS MEANS:
Through our face-to-face advice service, we aim to help 
clients in a way which reflects their personal circumstances. 
Our approach is based on development of long-term 
relationships, founded on trust. By continually seeking 
to enhance our processes and make improvements to the 
client experience we achieve client satisfaction, leading 
to strong retention and high levels of client advocacy. As 
a result, we are able to attract new clients through both 
referrals and introductions.

WHAT THIS MEANS:
Through providing an attractive proposition we are able to 
recruit new members to the Partnership and, by providing 
high quality support, we can help them to grow. 
Our Partners play the leading role in delivering our wealth 
management service. Expanding their number is central to 
our growth aspirations. Our support for them includes 
ongoing professional development as well as support 
systems and infrastructure, to ensure they are equipped to 
deliver a first class service to their clients. 

WHAT THIS MEANS:
Management of client funds is at the heart of our business. 
They are managed through our distinctive Investment 
Management Approach (IMA).
Overall FUM growth is driven by successful Partners 
supporting satisfied clients, underpinned by consistent 
delivery of the IMA. 
Focus on delivering for clients has resulted in doubling of 
FUM over the past five years, as well as in the five years 
preceding that. Funds under management has historically 
increased organically through 15 to 20% growth (over the 
longer term) in gross inflows, market leading retention 
experience and superior investment returns.

WHAT THIS MEANS:
The principal source of income for the Group is 
annual management income from funds under 
management. As a result, it grows with new business 
and with growth in investments. 
Profits, and ultimately dividends, reflect expense 
management as well. 
Sustainable growth in profits involves effective 
management of expenditure, including development 
expenditure in order to achieve increasing FUM. 
Current year events will inevitably impact the result 
in any one year, but focus on building the underlying 
fundamentals will lead to growth in profits.

OUR FOCUS FOR 2017:
 –

 –

 –

Ensure the underlying administration of our client 
offering meets all expectations; 
Fully roll out our Retirement Account, enhancing client 
experience of pension planning and pension freedoms;
Expand the Rowan Dartington Discretionary Fund 
Management (DFM) offering as part of our holistic 
client offering;

 – Continue our relationship with Metro Bank and 
the services they provide for our clients; and
Further develop our proposition for supporting 
clients wanting to make ‘inter-generational’ 
financial arrangements.

 –

OUR FOCUS FOR 2017:
 – Continue to attract high quality advisers to join 

 –

the Partnership; 
Support existing Partners in gaining further 
qualifications, including Chartered Status; 
 – Continue our regional academies initiative, 

 –

including our next generation (succession) and 
paraplanning academies;
Support Partners to grow their businesses, as 
well as to develop their back office operations, 
allowing them to spend more time with clients;

 – Continue to develop our Asia operations; and
 – Continue to integrate Rowan Dartington into 

our Partner proposition.

OUR FOCUS FOR 2017:
 – Continue to focus on the IMA proposition in 

 –
 –

 –

support of client outcomes, particularly ‘select, 
monitor, change’ process;
Broaden the investment proposition; 
Further develop our responsible investing 
focus; and
Further expand our DFM offering and continue 
its integration into our overall approach to 
investment management.

For further information; 
see our clients on 
page 14.

For further information; 
see our Partners on 
page 15.

For further information; 
see our funds on 
page 16.

OUR FOCUS FOR 2017:
 – Manage expense growth to around 10% p.a.;
 –
Focus expenditure on safely delivering our 
strategy, including achieving 15 to 20% p.a. 
growth in gross inflows; and
Invest in the business to support long-term growth.

 –

For further information; 
see our financial KPIs 
on page 23.

13

Strategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationSt. James’s Place plcAnnual Report and Accounts 2016CLIENTS

PUTTING CLIENTS AT THE HEART 
OF EVERYTHING WE DO IS CORE 
TO OUR CULTURE AND ENABLES 
US TO WORK TOGETHER TO RUN 
A GENUINELY CLIENT FOCUSED 
BUSINESS 

OUR APPROACH 
It is important for clients to have a clear 
understanding of the level of service they can 
expect from their Partner, so they can be 
confident that this will meet their needs. 

The level of ongoing service is agreed between 
the Partner and the client and, most importantly, 
is tailored appropriately to the level of care and 
attention they require. Clear and robust systems 
and controls are in place to enable us to deliver 
the agreed level of service and support the 
delivery of positive client outcomes.

Delivering a positive client experience is 
integral to any successful and productive 
business. It requires an effective business plan, 
robust infrastructure and processes that work. 
The result is satisfied clients who understand 
the ongoing service that they receive and whose 
expectations are met, or exceeded.

We achieve this primarily through the activity of 
the St. James’s Place Partnership (see page 15). 
Our Partners recognise that no one client’s 
objectives or circumstances are the same as 
another’s, and so tailor the advice and service to 
suit them. Clients often continue the working 
relationship with their Partner over many years, 
appreciating a source of trusted advice as their 
financial needs evolve over the years.

In order to ensure that our business continues 
to be client focused, we monitor all areas of the 
business which can affect the client experience. 
Monitoring covers all stages of the client life 
cycle, including the suitability of advice, 
administration, investment experience,  
client feedback and client complaints.

Our annual Wealth Account survey, which we 
have now been running for six years, continues 
to be an invaluable opportunity to obtain 
feedback from clients, with over 33,000 
responses to the 2016 questionnaire received  
to date. Highlights include:

14

•  94% are either very satisfied or satisfied 
with their overall relationship with 
St. James’s Place;

•  82% rated the proposition as either good or 
excellent value for money, with a further 
17% describing it as reasonable; and

•  97% of clients would recommend 
St. James’s Place to others, with an 
increased proportion of 56% already having 
done so.

launched an intergenerational mortgage range 
in association with Metro Bank, allowing 
clients to use their St. James’s Place 
investments as the collateral for a relative’s 
mortgage application and helping them to 
access lower rates. We also broadened our 
capabilities following the completion of our 
acquisition of Rowan Dartington early in the 
year, as well as launched the initial roll out of 
our new retirement account proposition.

DEVELOPING INTERGENERATIONAL 
PROPOSITION
Despite receiving much positive feedback from 
clients, we are never complacent and in 2016 
we continued to evolve our client proposition. 
Recognising that a key area of concern for many 
clients is the ‘intergenerational’ challenge, we 

In 2017 we look forward to making further 
improvements in both our client proposition 
and the service experienced by our clients, 
with a particular focus on extending our 
intergenerational initiatives and ensuring the 
very highest standards in the underlying 
administration of our client offering.

CLIENT GEOGRAPHIC DISTRIBUTION
As of 31 December 2016
Overseas Clients currently account  
for 2% of our business

6%

2%

24%

14%

3%

4%

22%

10%

13%

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415 
PARTNERS

MEMBERS OF THE ST. JAMES’S 
PLACE PARTNERSHIP PLAY THE 
LEADING ROLE IN DELIVERING OUR 
WEALTH MANAGEMENT SERVICE

OUR APPROACH
Our Partners, so called because of the way they 
work in partnership with both their clients and 
their colleagues, are some of the most 
experienced and able professionals working in 
wealth management today. St. James’s Place has 
chosen to promote our services exclusively 
through the Partnership, reflecting the 
confidence we have in Partners’ ability to build 
and maintain long-term working relationships 
with their clients, and so be able to provide 
sound financial advice. The exclusive 
arrangement also provides clients with clarity 
of responsibility in relation to their financial 
dealings. St. James’s Place works hard to 
support these client Partner relationships, 
placing them at the heart of all we do. 

Establishing long-term relationships is key. 
Clients need to be able to place a high degree of 
reliance on financial advice and so being able to 
call upon the services of long-term advisers 
who understand their individual personal 
circumstances is important. But it is also 
important that clients are dealt with in the ‘way 
they would choose’ and not simply in a single, 
prescribed way. Long-term relationships clearly 
work for clients but are also good for business, 
with 90% of our new business estimated to 
come from existing clients and their referrals.

DEVELOPING PARTNERS
New Partners are provided with a document 
entitled ‘What it means to be a member’. This 
sets out a philosophy and some principles. We 
believe the shared commitment to living up to 
these principles is what gives the Partnership 
its competitive edge and makes it a group of 
professionals that other advisers aspire to join. 
Our principles emphasise integrity, trust, 
openness, partnership and teamwork and are 
designed to guide individual and corporate 
actions, decisions and standards across our 
community.

Given the importance of our Partners, we are 
committed to providing ongoing professional 
development to ensure they remain 
appropriately qualified, technically able and 
equipped to deliver a first class service. We also 
encourage and provide support for Partners 
who choose to pursue further qualifications, 
with many Partners having already progressed 
to Chartered Status. As a result of the 
professionalism of our Partners, we are happy 
to guarantee the suitability of the advice that 
they give when recommending any of the 
wealth management products and services 
provided by companies in the Group.

GROWING THE PARTNERSHIP
Growth in the Partnership remains a crucial 
long-term objective. In addition to our existing 
successful recruitment proposition, we continue 
to develop the St. James’s Place Academy. This 
provides an opportunity for suitable second 
careerists to receive training and assistance to 
build a Partner business with us. We now have 
four regional centres in the UK, with the 
opening of our Edinburgh Academy in 
February 2016 complementing our existing 
centres in London, Manchester and Solihull. 
During 2016 we enrolled nearly 150 new 
students onto our Academies and expect a 
similar number in 2017. Also in 2016, we 
graduated around 70 Academy Partners 
following the two year programme and expect 
this to rise in 2017 in line with our regional 
expansion. Around half of our new students are 
from non financial backgrounds and the average 
age, at 38, is ten years younger than the average 
Partner. 

In addition, our next generation Academy 
(initially aimed at bringing sons and daughters 
of existing Partners into their businesses) also 
supports growth and builds succession for our 
existing successful businesses. So far we have 
enrolled over 150 new students onto this 
programme – now widened to include non 
family, with an average age of 29.

A new initiative in 2016 has been our 
Paraplanning Academy, aimed at training 
Partners’ support staff to plan and prepare 
business to our high standards across two 
locations. We expect 25 students to graduate 
in 2017, whilst enrolling a further 90 new 
students in stages during the year.

Our presence in Asia, with St. James’s Place 
offices in Hong Kong, Shanghai and Singapore, 
continues to grow as we invest behind the 
business for the long-term. Our brand and 
strong investment proposition is proving 
compelling as we make progress in attracting 
advisers and clients to the business. We are also 
pleased to have established a life insurance 
company in Hong Kong and launched 
St. James’s Place products in all three regions. 

15

Strategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationSt. James’s Place plcAnnual Report and Accounts 2016FUNDS

AT THE HEART OF THE PROPOSITION 
TO OUR CLIENTS IS OUR INVESTMENT 
MANAGEMENT APPROACH

INDEPENDENT 
EXPERTISE

INVESTMENT 
COMMITTEE

INVESTMENT 
CONSULTANTS

MANAGE THE 
MANAGERS

Appoints the fund managers

Sets performance objectives

Risk management and strategy

Decisions: Change firm? Change manager? No change?

OUR APPROACH
This past year has been full of surprises, from 
shock referendum and election results, to 
commodity price crashes and interest rate 
changes. The pound weakened, the dollar 
strengthened, and US $13.4 trillion of bonds in 
issue traded on negative yields. Despite all of 
this, we have seen both the FTSE 100 and S&P 
500 reaching record highs in October and 
December respectively. These are 
unprecedented times.

Against such a backdrop of unpredictability 
it has never been more important to have a 
reliable framework against which to make 
investment decisions. At St. James’s Place, we 
have a very simple but effective process that has 
remained consistent throughout our history, 
and can be described in three words: Select, 
Monitor and Change.

The basis of our Investment Management 
Approach (IMA) is our strongly held view that 

it is not possible for us, nor any business, to 
employ best ‘in house’ investment managers 
across multiple asset classes at any given time, 
so we do not attempt to. Our IMA is based on a 
process of selecting the best managers from 
companies across the globe, in a manner that is 
well structured and avoids conflicts of interests 
to the benefit of our clients. The responsibility 
of selecting the range of funds and fund 
managers that are made available to the clients 
of St. James’s Place at any one time falls upon 

Funds
36

16

Fund houses
36

Lead fund managers
69

Exclusive to UK 
retail investors
17

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415As well as maintaining our existing investment 
offering, we continually strive to offer 
appropriate breadth of choice for clients, and in 
2016 we launched a new Worldwide Income 
fund (equity income) to meet the client demand 
for diversifying income solutions. This followed 
the extensive development to our fixed income 
proposition in 2015, which is continuing to 
serve clients well.

Looking to the future, the only certainty is 
that there is continued uncertainty in financial 
markets. Rather than be confused by the 
plethora of information and options available, 
our Investment Management Approach offers 
clients a process that has consistently 
demonstrated success over the years through a 
number of different market environments.

Our Investment 
Management 
Approach offers 
clients a process 
that has 
consistently 
demonstrated 
success over the 
years

the Investment Committee. The committee is 
made up of a small group of executives and four 
‘independent’ investment experts, and is 
advised by respected independent investment 
research consultancies, including Stamford 
Associates, Redington and AON Consulting.

Once a manager has been selected, they are 
then carefully monitored to ensure they 
continue to apply their investment process in 
a manner which is consistent with what is 
expected of them, to ensure they retain the 
best possible chance of delivering positive real 
returns for our clients over the medium to 
long-term. This is a process that involves our 
consultants, our in-house investment team, and 
our Investment Committee, which provides 
reassuring depth of analysis to ensure we have 
visibility on whether our managers continue to 
operate in a manner we expect.

2016 DEVELOPMENTS
However, there are always instances where 
circumstances dictate that a change is 
necessary, such as a manager leaving to join 
another investment firm, or something that 
causes a manager’s approach to change for  
the worse. In such instances, after careful 
consideration, our Investment Committee  
may take the decision to change that manager. 
2016 presented us with a number of these 
circumstances, each one different from the 
other, but which led to six fund manager 
changes. To emphasise that our approach is 
truly global, the location of our appointments 
ranged from Hong Kong, Cape Town, 
California and Copenhagen – and many of the 
managers are not otherwise available in the  
UK wealth market, unless you are a client of 
St. James’s Place. All of this occurred within 
the SJP funds without our clients being 
disrupted, which is the true essence of our IMA.

17

Strategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationSt. James’s Place plcAnnual Report and Accounts 2016OUR PEOPLE

WE ARE A RELATIONSHIP 
BUSINESS WHERE PEOPLE ARE 
OUR MOST IMPORTANT ASSET

EMPLOYEE GENDER BREAKDOWN
2015-2016

Board Directors

2
7

2

7

Managers and decision makers

92
418

71

303

Total employees

885
943

665

697

Key:   Female 

Male 

2016

2015

2016

2015

2016

2015

OUR APPROACH
This statement is a core cultural belief and a 
fundamental element of the success of 
St. James’s Place. Members of our community 
tend to share core values that are highly 
compatible with the values that are central to the 
business and established at the outset – 
expertise, integrity and discretion. They are 
passionate about our business and believe in hard 
work and dedication. Age, race, colour, creed, 
sexuality, disability and gender are irrelevant: 
merit and experience are of greatest importance. 
They treat each other with mutual respect, 
openness and fairness and are driven by a desire 
to ‘do the right thing’ by all our stakeholders.

18

This is our culture, which is central to our 
success. We are therefore proactive in building 
and reinforcing it. For this most important of 
business differentiators it is the Board that 
provides both ‘tone at the top’ and oversight. 
The Board is committed to being consistent 
and clear sighted in its leadership and support 
of the culture, and in particular the principle 
that ‘St. James’s Place will seek to do the right 
thing for its clients and for all its stakeholders’. 
In a world where the reputation of the financial 
services industry is constantly under pressure, 
we aspire to create an authentic alternative 
which clients and suppliers can trust, and which 
the communities we are part of can appreciate 
and respect. However, we recognise that we 
will not always get everything right, and so we 
also believe in acknowledging mistakes made, 
rectifying them and learning from them.

Our people are a sustainable competitive 
advantage, so we aim to attract the best and help 
them fulfil their potential. We secure their 
commitment by providing them with an 
interesting and challenging career within a first 
class working environment. We reward them 
competitively, as well as encourage equity 
ownership, including in the Partnership. We are 
a living wage employer and have committed to 
meeting the living wage for all our employees 
and suppliers. Following recent acquisitions in 
the UK and overseas, we are committed to 
implementing the same or, where appropriate, 
similar principles across the Group.

We recognise that as our business grows we 
will have to take care of and protect our 
culture. Our employee numbers within the SJP 
Group are 1,671 in the UK (1,828 worldwide) 
and the number of Partners is nearly 2,400 
(over 3,400 advisers) with over 4,500 support 
staff, and these numbers will continue to grow 
in future years.

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415 
We are especially 
pleased with 
survey scores 
that suggest 
employees are 
proud to work for 
St. James’s Place

was significantly higher than the financial 
services benchmark of 77%. We are especially 
pleased with survey scores that suggest 
employees are proud to work for St. James’s 
Place, are committed to staying with the 
business, and feel that we are an employer 
that encourages them to strive for greater 
achievement. This strong engagement 
contributes to low levels of staff turnover and 
underpins the quality and sustainability of our 
proposition to Partners and clients alike. 

In 2016 we held a Board level review of our 
People Strategy. This considered our current 
approaches to resourcing and development, 
including Early Careers programmes for 
Apprentices and Graduates as well as 
experienced hires. To meet the ongoing needs 
of our growing business, we intend to continue 
with and develop our existing programmes to 
ensure we have a strong pipeline of future 
talent at all levels.

CONTINUITY
To ensure continuity of our culture, we ensure 
that all employees and Partners joining the 
business are selected for their fit with our 
corporate values, as well as their competency, 
and that they are given a full induction as the 
first step in their career with our business. This 
is set out in a booklet entitled ‘Our Approach’, 
which gives guidance on the culture and values 
of St. James’s Place, and the employee 
handbook includes a statement about our Code 
of Ethics. Whilst many of the original 
principles on which our business was founded 
remain paramount, in 2016 we reviewed and 
recommunicated Our Approach to ensure that 
it is appropriately adapted for the modern 
workplace. We believe it is important that  
our community knows and understands our 
objectives, including the ethos behind the  
St. James’s Place brand and how its integrity 
and values should be maintained. We also 
encourage shared commitment to the  
St. James’s Place Foundation.

We renew our commitment to our culture 
through a variety of both formal and informal 
activities, including an Annual Company 
Meeting, employee and Partner Surveys, 
regular Partner meetings, feedback 
opportunities for employees with Directors, 
and a Leadership Conference for senior 
management. They all provide opportunities to 
renew our joint understanding and encourage 
commitment to our shared culture, as well as 
ensuring a common awareness of the 
operational, financial and economic factors that 
contribute to the Company’s performance.

Our regular employee survey, which we 
conduct every other year, provides important 
insights, crucially on employee engagement. 
The most recent survey was in 2016 and we 
received a strong survey response rate of 87%. 
Our overall engagement score was 86%, which 

19

Strategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationSt. James’s Place plcAnnual Report and Accounts 201620

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415OUR 
PERFORMANCE

The strong operating performance of the business 
during the year is reflected in the financial performance 
for the year.

CONTENTS 

– Our Objectives and Related Key Performance Indicators

– Chief Financial Officer’s Report

– Financial Review

– Risk and Risk Management

– Corporate Social Responsibility Report

– Statement of Directors’ Responsibilities

Annual Report and Accounts 2016

21

Strategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationSt. James’s Place plcOUR OBJECTIVES AND RELATED 
KEY PERFORMANCE INDICATORS

CLIENTS
TO DELIVER POSITIVE OUTCOMES TO AN 
INCREASING POPULATION OF CLIENTS

PARTNERS
TO CONTINUE TO GROW AND 
DEVELOP THE PARTNERSHIP

PROGRESS DURING 2016
2016 was another successful year as the business continued to grow. 
Client numbers grew by 9% contributing to the increase in 
investment of new funds. The quality of the client outcome, as 
reflected in client retention and feedback, continued to be as 
strong as ever.

PROGRESS DURING 2016
Our proposition continued to be attractive to advisers in the year 
which, alongside development of the existing community, led to 
improvements in quality both in terms of business credentials and 
qualifications. The Partnership also welcomed graduates from the 
Academy initiative and new recruits in Asia.

+7%
408

+9%
444

CLIENT NUMBERS 000’S
550
500
450
400
350
300
250
200
150
100
50
0

2013

2012

+9%
526

+9%
484

+9%
572

2014

2015

2016

Our business model is based on managing client wealth and so the number of 
clients is a key measure of the health of the business. As well as reflecting past 
performance, it also indicates future opportunity, as our experience suggests 
that over 90% of new business comes from existing clients or their referrals. In 
2016, we were pleased that client numbers increased from 525,800 to 571,800. 

CLIENT RETENTION %
100

96%

97%

96%

96%

96%

95

90

85

80

75

2012

2013

2014

2015

2016

+5%
2,378

+6%
2,264

+9%
2,132

NUMBER OF PARTNERS
2400

+10%
1,958

+8%
1,788

2200

2000

1800

1600

1400

1200

2012

2013

2014

2015

2016

1000
Without our Partners, we would have no clients. We were therefore pleased to 
deliver growth ahead of our long-term aspirations, supported by Academy 
Partners and recruitment in Asia. Partner numbers grew from 2,264 in 2015 to 
2,378 this year. 

PARTNER RETENTION %

100

90

80

70

60

50

94%

96%

96%

95%

90%

2012

2013

2014

2015

2016

2015

Our business is long-term and client retention feeds directly into the financial 
result. However, it is also an indication of minimum standards having been 
met. We are therefore delighted that retention was again above 95%, 
continuing the trend in recent years.

Partner retention reflects Partners’ continuing satisfaction with our 
proposition but also the maintenance of their quality against the standards 
we require. We are therefore pleased to note that retention has remained at 
the high level of 95% when compared with the prior year.

97%

97%

95%

94%

CLIENT ADVOCACY % THAT WOULD RECOMMEND SJP
100
95
90
85
80
75
70
65
60
55
50

2016

2014

2015

2013

4.5

4.0

3.5

3.0

2.5

2.0

1.5

1.0

0.5

0

GROSS INFLOWS PER PARTNER £M

+9%
4.2

+6%
3.9

+11%
3.6

+1%
3.3

+12%
4.7

Our reputation is vitally important to our business model and this is best 
expressed through the experience of our clients. Our Wealth Account survey 
provides an excellent snap shot of client experience. In recent years we have 
monitored the trend of responses to the question ‘Would you recommend 
St. James’s Place to anyone else?’ 

Productivity of Partners is a measure of their success as business people, but 
also feeds into success for the Company. We are pleased that in 2016 
individual adviser productivity continued to increase, leading to an overall 
increase in gross inflows per Partner from £4.2 million to £4.7 million. 

22

2012

2013

2014

2015

2016

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415FUNDS
TO INCREASE FUNDS UNDER 
MANAGEMENT (FUM)

PROGRESS DURING 2016
In another successful year, new business from clients combined 
with positive growth in underlying investments resulted in an 
increase in total FUM to £75.3 billion, growth of 28% over the 
year. This growth feeds through directly to the financial 
performance in the year. 

FINANCIAL
TO ACHIEVE SUSTAINABLE GROWTH IN REPORTED 
PROFIT ON ALL MEASURES

PROGRESS DURING 2016
Our business model is simple and is aligned with the needs of both 
our clients and our Partners. Strong performance in those areas 
combined with positive investment performance to underpin the 
financial results. We are pleased to report a continuation of the trend 
of recent years. 

FUNDS UNDER MANAGEMENT £BN
80

+28%
75.3

EEV OPERATING PROFIT BEFORE TAX £M
700

+11%
660.2

+2%
673.4

+17%
58.6

+27%
52.0

+22%
44.3

+6%
34.8

+29%
596.4

+26%
462.7

-2%
365.9

2012

2013

2014

2015

2016

2012

2013

2014

2015

2016

The profitability measures of the Group are ultimately driven by the income 
we earn from FUM. The FUM have exhibited compound annual growth of 18% 
over the last ten years.

The EEV reporting basis assesses the full value of the emergence of shareholder 
cash returns over the long-term. New business (Gross Inflows) is the most 
significant underlying driver of EEV Operating Profit, which was up 23% as noted 
above, however, particularly strong positive experience variances and operating 
assumption changes in the prior year limited growth to 2% year on year. 

GROSS INFLOWS £BN
12

+16%
7.9

+21%
6.8

+8%
5.6

+23%
11.35

+17%
9.24

2012

2013

2014

2015

2016

-4%
182.9

+23%
134.6

PROFIT BEFORE SHAREHOLDER TAX £M
+42%
200
180
190.7
160
140
120
100
80
60
40
20
0

-17%
151.3

2013

2014

2015

2012

-7%
140.7

2016

Gross inflows are the gross new investment and pensions business 
(principally single premium) received during the year. We aim to grow Gross 
Inflows by 15 to 20% per annum over the long-term, which we surpassed in 
2016. 

Despite strong growth in the fundamentals of the business during 2016 the 
continuing negative contribution from unwinding of historic DAC/DIR/PVIF 
intangibles resulted in a reduction in profit before shareholder tax. Further 
detail is provided on page 36.

NET INFLOWS £BN

7

+26%
4.23

+4%
3.35

+17%
6.78

+14%
5.78

+20%
5.09

DIVIDEND PENCE PER SHARE
35

+18%
33.00

+20%
27.96

+46%
23.30

+50%
15.96

+33%
10.64

2012

2013

2014

2015

2016

2012

2013

2014

2015

2016

Retention of funds is a result of satisfied clients and is essential if the FUM is to 
continue to grow. Growth of 17% in the year was higher than we had expected 
and reflected lower levels of withdrawal, particularly due to pension clients 
extending retirement and investment clients remaining invested through 
volatile markets. 

Growth in profit measures, particularly cash, means the Company is able  
to increase the level of dividend. We are pleased to confirm an increase of  
18% in dividend in the year, bringing the total increase over the last five years 
to 312%.

23

600

500

400

300

200

100

0

30

25

20

15

10

5

0

70

60

50

40

30

20

10
0

10

8

6

4

2

0

6

5

4

3

2

1

0

Strategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationSt. James’s Place plcAnnual Report and Accounts 2016CHIEF FINANCIAL OFFICER’S REPORT

DESPITE THE UNCERTAINTIES 
CAUSED BY POLITICAL EVENTS 
DURING THE YEAR, OUR BUSINESS 
HAS PERFORMED STRONGLY, WITH 
GROWTH IN ALL THE BUSINESS 
FUNDAMENTALS 

Andrew Croft
Chief Financial 
Officer

24

As already covered in the Chief Executive’s Report the growth in gross and 
net inflows, together with the investment return in our funds, gave rise to 
a 28% growth in our funds under management to £75.3 billion.

Shareholders will be aware that our financial model is to attract and retain 
funds under management on which we will receive an annual management 
fee, and consequently this strong growth in funds under management is 
reflected in our financial results.

At the same time we are investing in the business for the future. The 
increase in costs of these initiatives is also reflected in the results, but with 
an expectation of future returns for the business.

FINANCIAL RESULTS
As shareholders will be aware from previous periods, we report our results 
on both IFRS and EEV bases, as well as providing further detail on the cash 
emergence from the business. Detailed explanation and analysis of the 
results on these measures is provided in the Financial Review on pages 26 
to 47.

Overall, the results reflect the underlying strong business performance 
over the year, but there are a number of particular factors which have also 
impacted the results: 

i.  Our required contribution to the Financial Services 

Compensation Scheme (FSCS) was again at an elevated level, 
negatively impacting the results by £17.2 million pre-tax  
(£13.7 million post-tax) compared with a £20.1 million pre-tax 
(£15.9 million post-tax) for the prior year. 

ii.  During the year we have continued to invest strongly in our  
future with a current year impact of £34.0 million pre-tax  
(2015: £17.2 million pre-tax). We are very pleased with the 
success of our Academy, and both the Asia operations and our new 
DFM offering, Rowan Dartington, are developing well. 

iii. The continuation of our back office infrastructure investment cost 
£20.9 million pre-tax for the year compared with £18.1 million 
for the prior year.

iv.  As noted at the half year we have been voluntarily reviewing 

charges on two small cohorts of business: waiving exit charges at 
the minimum retirement age where they existed on some older 
pension contracts (written before July 1999); and reassessing risk 
charges on a reviewable protection contract. The combined 
impact of these actions is a negative one-off £8.2 million pre-tax 
in the cash and IFRS results, which rises to £13.6 million pre-tax 
in the EEV result when the reduction in future charges is also fully 
capitalised. 

Also, at the end of the year, we have reassessed the value of the investment 
contract unit liability to better reflect recent experience and to match the 
encashment value of client investments. This reassessment reduces the 
liability by £267 million, with an offsetting increase in the Deferred 
Income liability in the IFRS consolidated statement of financial position. 
There is no impact on IFRS net assets or profit, nor will there be any 
impact on the emergence of profit in future years. This change better 
reflects our business and we believe it will simplify reporting in future. 
Where this change has any presentation impact on each of the reporting 
metrics, it is commented on in the relevant sections of the Financial 
Review.

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415 
IFRS Result
The IFRS profit after tax was £111.7 million (2015: £202.0 million). 
The principle reason for the reduction in the current year was that the prior 
year result was enhanced by recognition of £74.8 million of deferred tax 
asset on historic capital losses. The 2016 result is also impacted by the 
continuing unwind of intangible DAC/DIR/PVIF balances. 

The Underlying profit before shareholder tax was £163.5 million 
(2015: £163.7 million) reflecting an increase in the income from funds 
under management, offset by the higher expenses, the cost of investment 
and the other items noted at the start of this statement.

The Profit before shareholder tax, which takes account of the 
amortisation of intangible assets and liabilities, was £140.6 million (2015: 
£151.3 million). As previously indicated, the amortisation of the intangible 
assets and liabilities will for a number of years exceed the establishment of 
new intangibles and be a negative to both the Profit before shareholder tax 
and the IFRS profit after tax results.

Cash Result (presented post-tax)
The Operating cash result for the year was £226.0 million  
(2015: £195.6 million), growth of 16%, reflecting the increased annual 
management fees from the higher funds under management offset by  
higher expenses. 

Some of this operating cash is then expensed through investment in the 
Academy, the Asian operations, our new DFM offering and other strategic 
investments. The total post-tax investment during the year was  
£26.5 million (2015: £13.5 million) resulting in the Underlying cash 
result of £199.5 million (2015: £182.1 million), growth of 10%.

The Cash result was £175.4 million (2015: £171.5 million) reflecting the 
underlying cash result adjusted for the cost of the back office infrastructure 
investment and a number of one-off items detailed in the Financial Review 
on page 41.

The reassessment of the investment contract unit liability will change the 
emergence of cash in future years (detailed in the Financial Review on page 
42). Had the change been implemented at the start of 2016 then the cash 
results noted above would have been some £25 million higher.

Note that the cash, operating cash and underlying cash results should not  
be confused with the IFRS consolidated statement of cash flows which is 
prepared in accordance with IAS 7 and disclosed on page 130.

EEV Result
In line with our previous guidance, we have reduced the level of EEV 
reporting and now only provide summarised disclosure in the Financial 
Review rather than full supplementary information. 

The EEV new business contribution for the year was £520.2 million 
(2015: £440.7 million) growth of 18%. The growth was slightly lower than 
the new business growth (+23%) due to higher expenses associated with 
the strong adviser growth and a change in business mix.

The EEV operating profit for the year was £673.6 million (2015: 
£660.2 million), growth of 2%, however, the prior year benefitted from a 
significantly higher experience variance and operating assumption changes. 
Excluding these items in both years, together with the 2016 benefit from 
the inclusion of Rowan Dartington, the growth in the operating profit 
would have been 18%, in line with the growth in the new business 
contribution.

The rise in global stock markets during the second half of the year, partly 
arising out of the currency impact from the depreciation of Sterling, has 
contributed to a very strong investment return for our funds. This gave rise 
to a positive investment variance of £537.2 million compared to a small 
negative variance of £24.4 million for the prior year. 

Total EEV profit before tax for the period was therefore £1,198.4 
million with the positive investment variance explaining most of the 
significant increase compared with £636.7 million for the prior year. The 
net asset value per share on an EEV basis at the end of the year was 900.7 
pence (31 December 2015: 737.3 pence).

The EEV result is unaffected by the reassessment of the investment 
contract unit liability.

DIVIDEND
At the half year we increased the interim dividend by 15% to 12.33 pence 
and reiterated our intention to continue to grow the dividend in line with 
the underlying performance of the business. Given the continued strong 
performance of the business during the second half of 2016, the Board has 
recommended a final dividend of 20.67 pence per share, an increase of 
20% which will consume £109 million. This will provide for a full year 
dividend of 33 pence, growth of 18%.

Over the last ten years we have progressively grown the dividend, even 
during 2008/09, with compound growth of some 25% per annum.

CAPITAL AND SOLVENCY II
We continue to manage the balance sheet prudently to ensure the Group’s 
solvency is maintained safely through the economic cycle. This is important 
not only for the safeguarding of our clients’ assets, but also to ensure we 
can maintain returns to shareholders.

We assess our solvency against a management solvency buffer (see page 43) 
and with management free assets considerably in excess of the buffer, our 
solvency position remains strong. We also provide an estimate of our 
Solvency II free assets position which, at £952.2 million before the dividend 
(2015: £899.7 million), provides a solvency ratio of 147% (2015: 156%) 
also demonstrating the financial strength of the business. 

CONCLUDING REMARKS
The business, financials and lead indicators are in very good shape. The 
cash emergence is expected to continue to grow as business matures from 
the gestation period and starts to contribute to the cash earnings.

In addition to increasing the dividend to shareholders, we are continuing to 
invest in the business for the future

Finally, as noted in the Chief Executive’s Report, the proven strength of 
our business model and good momentum in our business gives us 
confidence in our ability to deliver continued growth in line with our 
objectives.

Andrew Croft
Chief Financial Officer
27 February 2017

25

Strategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationSt. James’s Place plcAnnual Report and Accounts 2016FINANCIAL REVIEW

THE FINANCIAL MODEL
The Group’s strategy is to attract and retain retail Funds under Management (FUM) on which we receive an annual management fee for as long as the 
clients remain invested. This is the principal source of income for the Group out of which we meet the overheads of the business, invest in growing the 
Partnership and invest in acquiring new FUM. 

The level of income is dependent on the level of client funds and the level of asset values. In addition, since around half of our business does not 
generate net income in the first six years, the level of income will increase as a result of new business from six years ago becoming cash generative. 
This deferral of cash generation means the business always has six years’ worth of funds in the ‘gestation’ period. More information about our fees on 
Funds under Management can be found in Section 1 on page 30.

Group expenditure is carefully managed with clear targets set for growth in establishment expenses in the year. Many other expenses increase with 
business levels and are met from margins in the products. The Group also invests in ensuring the quality of our proposition for clients and Partners 
through investment in new client services and existing IT systems. Finally, we are also looking to the future, with investment in strategic initiatives, 
including the Academy, Asia, DFM and our back office infrastructure programme. More information about our expenses can be found in Section 2 on 
page 32. 

A small proportion of Group expenditure is required to support management of existing funds, but the majority of expenditure is investment in 
growing the Partnership and acquiring new funds. The resulting new business is expected to generate income for an average of 14 years, and is 
expected to provide a good return on the investment (see page 30).

Given the importance of FUM to profit generation by the business, we provide an analysis of the FUM make up and development in Section 1.  
Section 2 covers expenses, which is the other significant driver of profits, with Sections 3-5 reporting on the performance of the business on the IFRS, 
cash and EEV result bases, and providing commentary on solvency and liquidity. 

PERFORMANCE MEASUREMENT 
In line with statutory reporting requirements, we report profits assessed on an International Financial Reporting Standards (IFRS) basis. However, 
given the long-term nature of the business and the high level of investment in new business generation each year, we believe the IFRS result does not 
provide an easy guide to the cash likely to emerge in future years, nor does it reflect the total economic value of the business. Therefore, consistent 
with last year, we complement IFRS reporting with additional disclosure on various alternative performance measures (APMs). 

APMs are not defined by the relevant financial reporting framework (which for the Group is IFRS), but we use them to provide greater insight to the 
financial performance, financial position and cash flows of the Group and the way it is managed. Summary information about the key APMs used in 
our Financial Review is provided in the following table, and we also provide a complete Glossary of Alternative Performance Measures on page 199, in 
which we define each APM and explain why it is used and, if applicable, how the measure can be reconciled to the IFRS financial statements. 

Reconciliation to the 
financial statements

Refer to page 39.

APM

Definition

Why is this measure used?

Solvency II 
net assets 

Based on IFRS Net Assets, but with the following 
adjustments:

1.  Reflection of the recognition requirements of the 
Solvency II regulations for assets and liabilities. In 
particular this removes, DAC, DIR, PVIF, other 
intangibles and some other small items which are 
treated as inadmissible from a regulatory perspective; 
and

2.  Adjustment to remove the matching client assets and 
the liabilities as these do not represent shareholder 
assets. 

No adjustment is made to deferred tax as this is treated as 
an allowable asset in the Solvency II regulation. 

Our ability to satisfy our liabilities to clients, and 
consequently our solvency, is central to our 
business. By removing the liabilities which are 
fully matched by assets, this presentation allows 
the reader to focus on the business operation. It 
also provides a simpler comparison with other 
wealth management companies. 

26

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415Reconciliation to the 
financial statements

Refer to page 34 
and also see Note 3 
– Segment Profit.

APM

Definition

Why is this measure used?

IFRS methodology recognises non cash items such 
as deferred tax and share options. By contrast, 
dividends can only be paid to shareholders from 
appropriately fungible assets. The Board therefore 
uses the cash results to monitor the level of cash 
generated by the business.

While the Cash result gives an absolute measure of 
the cash generated in the year, the Underlying and 
Operating cash results are particularly useful for 
monitoring the expected long-term rate of cash 
emergence, which is particularly useful in 
considering the supportability of dividends and 
sustainable dividend growth. 

Cash result, 
Underlying 
cash result and 
Operating cash 
result

The Cash result is defined as the movement between the 
opening and closing Solvency II net assets adjusted for the 
following items:  

1.  The movement in deferred tax is removed to reflect 

just the cash realisation from the deferred tax 
position;

2.  The movements in goodwill and other intangibles are 

included; and

3.  Other changes in equity, such as dividends paid in the 

year and share option costs, are excluded.

The Operating cash result reflects the regular emergence 
of cash from the business operations. 

The Underlying cash results additionally reflects the cash 
impact of the strategic investments we are making. 

Finally, the Cash result reflects all other cash items, 
including those whose emergence is volatile, varying over 
time and often influenced by markets, together with the 
short term costs associated with the back office 
infrastructure project. 

Neither the Cash result nor the Underlying cash result 
should be confused with the IFRS consolidated statement 
of cash flows which is prepared in accordance with IAS 7.

Policyholder 
and 
Shareholder tax

Shareholder tax is estimated by making an assessment of 
the effective rate of tax that is applicable to the 
shareholders on the profits attributable to shareholders. 
This is calculated by applying the appropriate effective 
corporate tax rates to the shareholder profits. 

In effect, the shareholder tax is assessed by calculating the 
expected level of shareholder tax implied by the post-tax 
result, but with explicit adjustment in the calculation for 
any significant one-off tax adjustments. 

The remainder of the tax charge represents tax on 
policyholder’s investment returns. 

This calculation method is consistent with the legislation 
relating to the calculation of tax on shareholder profits.

The UK tax regime facilitates the collection of tax 
from life insurance policyholders by making an 
equivalent charge within the corporate tax of the 
Company. The total tax charge for the insurance 
companies therefore comprises both this element 
and an element more closely related to normal 
corporation tax. 

Disclosed as separate 
line items in the 
statement of 
comprehensive 
income on page 127.

Life insurance business impacted by this tax 
typically includes policy charges which align with 
the tax liability, to mitigate the impact on the 
corporate. As a result when policyholder tax 
increases, the charges also increase. Given these 
offsetting items can be large, and typically don’t 
perform in line with the business, it is beneficial to 
be able to identify the two elements separately. We 
therefore refer to that part of the overall tax 
charge, which is deemed attributable to 
policyholders, as policyholder tax, and the rest as 
shareholder tax.

Annual Report and Accounts 2016

27

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationFINANCIAL REVIEW continued

Reconciliation to the 
financial statements

Disclosed as a 
separate line item 
in the statement of 
comprehensive 
income on page 127.

Refer to page 34.

APM

Definition

Why is this measure used?

Profit before 
shareholder tax 

A profit measure which reflects the IFRS result adjusted 
for policyholder tax, but before deduction of shareholder 
tax. Within the consolidated statement of comprehensive 
income the full title of this measure is ‘Profit before tax 
attributable to shareholders’ returns’.

Underlying 
profit

A profit measure which reflects the IFRS result adjusted 
to remove the DAC, DIR and PVIF intangibles.

The IFRS methodology requires that the tax 
recognised in the financial statements should 
include the tax incurred on behalf of policyholders 
in our UK life assurance company. Since the 
policyholder tax charge is unrelated to the 
performance of the business, we believe it is useful 
to separately identify the profit before shareholder 
tax, which reflects the IFRS profit before tax, 
adjusted for tax paid on behalf of policyholders.

The IFRS methodology promotes recognition of 
profits in line with the provision of services and 
so, for long-term business, some of the initial cash 
flows are spread over the life of the contract 
through the use of intangible assets and liabilities 
(known as DAC – Deferred Acquisition Costs and 
DIR – Deferred Income). Due to the retail 
distribution review (RDR) regulation change in 
2013, there was a step change in the progression of 
these items in our financial statements, which 
resulted in significant accounting presentation 
changes despite the fundamentals of our vertically 
integrated business remaining unchanged. We 
therefore believe it is useful to consider the IFRS 
result, having removed the impact of movements 
in these intangibles, as it better reflects the 
underlying performance of the business.

EEV operating 
profit 

A discounted cash flow valuation methodology, assessing 
the long-term economic value of the business. 

Our embedded value is determined in line with the EEV 
principles, originally set out by the Chief Financial Officers 
(CFO) Forum in 2004, and amended for subsequent 
changes to the principles, including those published in 
April 2016, following the implementation of Solvency II. 

Both the IFRS and cash results reflect only the cash 
flows in the year. However, our business is 
long-term, and activity in the year can generate 
business with a long-term value. We therefore 
believe it is helpful to understand the full economic 
impact of activity in the year, which is the aim of the 
EEV methodology. 

See Note 3 – 
Segment Profit. 

The EEV operating profit reflects the total EEV result with 
an adjustment to strip out the impact of stock market and 
other economic effects during the year. 

Within the EEV, many of the future cash flows 
derive from fund charges, which change with 
movements in stock markets. Since the impact of 
these changes is typically unrelated to the 
performance of the business, we believe that the 
EEV operating profit (reflecting the EEV profit, 
adjusted to reflect only the expected investment 
performance and no change in economic basis) 
provides the most useful measure of embedded 
value performance in the year. 

28

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415SECTION 1: FUNDS UNDER MANAGEMENT
This section starts with analysis of the movement in the funds under management of the Group. This is followed by information about the income the 
Group earns from managing these funds, together with the profile of these earnings, and finally a geographical and segmental analysis of the funds 
under management. 

Movement in Funds Under Management
During 2016 we have seen gross new funds of £11.35 billion (2015: £9.24 billion), growth of 23% and a net inflow of funds under management of 
£6.78 billion (2015: £5.78 billion), growth of 17%. The investment return contributed £8.7 billion (2015: £0.8 billion contribution) to funds under 
management during the year with this contribution reflecting both the higher stock markets but also the positive impact of the deprecation of Sterling 
on the overseas assets. Given the strong net inflow, and the positive investment performance, funds under management increased to £75.31 billion 
(2015: £58.61 billion). 

Analysis of the development of the funds under management is provided in the following tables:

Year Ended 31 December 2016

Opening funds under management
Rowan Dartington acquisition
Gross inflows
Net investment return
Regular income withdrawals and maturities
Surrenders and part surrenders
Rowan Dartington – Ardan International disposal

Closing funds under management

Net inflows

Implied surrender rate as a percentage of average funds under management

Note

Investment

£’Billion

Pension

£’Billion

UT/ISA  
& DFM

Total

£’Billion

£’Billion

1
2

22.52
–
2.28
2.12
(0.52)
(0.90)
–

25.50

0.86

3.7%

20.86
–
5.12
4.40
(0.84)
(0.91)
–

28.63

3.37

3.7%

15.23
1.26
3.95
2.19
(0.11)
(1.29)
(0.05)

21.18

2.55

6.8%

58.61
1.26
11.35
8.71
(1.47)
(3.10)
(0.05)

75.31

6.78

4.6%

Included within ‘UT/ISA & DFM' are gross inflows of £0.42 billion and outflows of £0.16 billion relating to Rowan Dartington. Also included is the 
£0.05 billion reduction in funds under management relating to the disposal of Rowan Dartington’s non core international platform business, Ardan 
International, in December 2016.

A further £466 million of investments is managed in third party funds within our Asia business.

Year Ended 31 December 2015

Opening funds under management
Gross inflows
Net investment return
Regular income withdrawals and maturities
Surrenders and part surrenders

Closing funds under management

Net inflows

Implied surrender rate as a percentage of average funds under management

Note

Investment

£’Billion

Pension

£’Billion

UT/ISA

£’Billion

Total

£’Billion

1
2

21.14
2.45
0.19
(0.48)
(0.78)

22.52

1.19

3.6%

18.08
3.66
0.38
(0.62)
(0.64)

20.86

2.40

3.3%

12.79
3.13
0.25
–
(0.94)

15.23

2.19

6.7%

52.01
9.24
0.82
(1.10)
(2.36)

58.61

5.78

4.3%

A further £430 million of investments is managed in third party funds within our Asia business.

Notes 
1.  Regular income withdrawals are those amounts, pre selected by clients, which are paid out by way of periodic income. Maturities are those sums paid out where the plan has reached the intended, pre 

selected, maturity event (e.g. retirement).

2.  Surrenders and part surrenders are those amounts where clients have chosen to withdraw money from their plan which were not pre selected regular income withdrawals or maturities.

Annual Report and Accounts 2016

29

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationFINANCIAL REVIEW continued

Fees on Funds Under Management
As noted at the start of this Financial Review, our financial model is to attract and retain retail funds under management (FUM) on which we receive 
an annual management fee. 

The net annual management fee retained by the Group is c.0.77% post-tax. However, due to our product structure, investment and pension business 
does not generate net cash in the first six years. Consequently, the level of income we are receiving today is not fully representative of the expected 
earnings from the funds we are managing, and these earnings will increase as a result of the new business from six years ago becoming cash generative. 
This deferral of cash generation means there is always six years’ worth of business in the ‘gestation’ period.

The table below provides an estimated current value of the funds under management in the gestation period: 

Year

2010
2011
2012
2013
2014
2015
2016

Total

Total

£’Billion

Total

£’Billion

–
2.4
2.9
4.0
4.4
5.3
6.1

2.0
2.4
2.7
3.7
3.9
4.5
–

25.1

19.2

This £25.1 billion of funds under management in the gestation period represents approximately a third of the total funds under management which, if 
all the business reached the end of the gestation period, would contribute some £195 million to the annual post-tax cash result.

The Business Case for New Funds Under Management 
The Group incurs costs associated with attracting new funds. We believe it is useful to provide details of the economic return we expect will be 
generated from the new business; in other words, the business case for the investment in attracting new clients and funds under management.

As detailed later in this review on page 41, a net cost of £106.7 million (2015: £84.2 million) has been incurred to attract the £11.35 billion of gross 
new funds (2015: £9.24 billion). 

We regard this as an investment in new business which we expect to generate income in the future, significantly exceeding this cost and therefore 
provide positive returns for shareholders. The table below provides details of the new business added during the reporting periods and different 
measures of valuing the investment:

Year Ended
31 December 
2016

Year Ended
31 December 
2015

11.35

9.24

(80.2)
(26.5)
(106.7)
427.8
1.0%
4.6%
5
21.7%

(70.7)
(13.5)
(84.2)
358.9
0.9%
4.8%
5
22.1%

Gross inflows (£’Billion)
Post-tax investment in new business (£’Million)
–Operating costs
–Investment costs
–Total costs
Post-tax present value of expected profit from investment (£’Million)
Cost of new business (% of new money invested)*
New business margin (% of new money invested)
Cash payback period (years)
Internal rate of return (net of tax)

* The investment as a percentage of net inflow of funds under management was 1.6% compared with 1.5% for 2015. 

30

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415Geographical and Segmental Analysis 
The table below provides a geographical and segmental analysis of funds under management at the end of each year:

North American Equities
UK Equities
Fixed Interest
European Equities
Asia and Pacific Equities
Cash
Property
Alternative Investments
Other

Total

31 December
2016

31 December
2015

£’Billion

% of total

£’Billion

% of total 

17.5
17.3
12.8
8.2
6.2
6.0
2.4
1.9
3.0

75.3

23%
23%
17%
11%
8%
8%
3%
3%
4%

100%

13.1
15.6
8.8
6.2
4.9
4.6
2.2
1.3
1.9

58.6

22%
27%
15%
11%
8%
8%
4%
2%
3%

100%

Annual Report and Accounts 2016

31

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationFINANCIAL REVIEW continued

SECTION 2: EXPENSES
Management Expenses 
The table below provides a breakdown of the management expenditure (before tax):

Establishment costs
Other performance related costs
Operational development costs
Strategic development costs
Academy costs
Asia costs 
DFM costs
Back office infrastructure development
Regulatory fees
FSCS levy

Year Ended
31 December 
2016

Year Ended
31 December 
2015

Note

£’Million

£’Million

1
2
3
4
5
6
7
8
9
9

160.7
104.0
17.0
6.6
7.2
13.8
12.9
20.9
8.3
17.2

368.6

139.4
94.3
17.3
1.9
5.5
7.9
1.6
18.1
7.5
20.1

313.6

Notes 
1.  Establishment costs are the running costs of the Group’s infrastructure and are relatively fixed in nature in the short term, although they are subject to inflationary increases. These costs will increase 

as the infrastructure expands to manage the higher number of existing clients, the growing number of advisers and increasing business volumes. 
The growth in the establishment expenses during the year was higher than our targeted growth due to the very strong new business result together with above target growth in new advisers, a primary 
driver to the infrastructure costs.

  We expect the growth in the establishment costs for 2017 to be more in line with our medium term business targets.
2.  Other performance related costs, for both Partners and employees, vary with the level of new business and operating profit performance of the business. 
3.  Operational development costs represent business as usual expenditure to support the business, such as the on-going development of our investment proposition and our technology, including focus on 

cyber security.

  We expect costs in 2017 to be at a similar level. 
4.  As a growth business we are constantly looking to new opportunities and expect to incur a small level of ongoing expense associated with pursuing other strategic developments.
  We will continue to explore opportunities and undertake appropriate initiatives.
5.  The Academy is an important strategic investment for the future and we are continuing to grow our investment in this programme. Costs have increased in recent years as we have increased the 

number of students within the programme and launched more regional academies. 
Our investment in the Academy will continue in 2017 with expected costs of some £8.0 million.

6.  Our expansion into Asia through operations in Singapore, Hong Kong and Shanghai is intended to provide diversification of our growth model through exporting our successful wealth management 
proposition to new markets, starting with the UK expat market. Costs reflect both the ongoing operational costs, but also the development costs associated with growing these businesses to achieve 
sustainable scale. We have also seen these costs increase due to the depreciation of Sterling.
Our investment will continue in 2017 and we expect this investment cost to increase by £3-4 million.

7.  Completion of the purchase of Rowan Dartington in March 2016 facilitated a new DFM operation within the SJP proposition. We expect this business will grow quickly, requiring investment to 

support these ambitions. 

8.  Our back office infrastructure programme is a multi-year initiative to upgrade our administration so it can support our future business goals. Having achieved the migration of our ISA and Unit Trust 
proposition to our new Bluedoor system in 2015, the focus in 2016 has been the launch of a new retirement account with the eventual aim being to migrate pension and drawdown business onto the 
new system. The costs in 2017 will be at a similar level to 2016.

9.  The costs of operating in a regulated sector include fees charged by the regulators and our contribution to the Financial Services Compensation Scheme. Our position as a market leading provider of 
advice, means we make a very substantial contribution to supporting the industry compensation scheme, the FSCS, thereby providing protection for clients of other sector businesses that fail. In the 
last couple of years, the levy has been at an elevated level and we remain hopeful that it will return to a more normalised level in future, albeit we now expect a third year of an elevated contribution in 
the 2017/18 funding year. The FSCS levy is met by our various regulated companies and is split £16.5 million (2015: £19.8 million) via the Distribution business and £0.7 million (2015: £0.3 million) 
via the Life and Unit Trust regulated business.

32

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415 
 
 
Group Expenses
The table below provides a reconciliation from the management expenses above to the total Group expenses included in the consolidated statement of 
comprehensive income on page 127:

Expenses per table above
Payments to Partners 
Investment expenses 
Third party administration 
Acquired IFA operating costs
Amortisation and revaluation of DAC and PVIF
Share option costs
Share option NI
Interest expense and bank charges
Charitable donations
Other

Year Ended
31 December 
2016

Year Ended
31 December 
2015

Note

£’Million

£’Million

10
10, 11
10, 12

368.6
599.7
67.9
74.2
3.1
63.4
23.9
1.9
6.2
3.4
12.8

856.5

313.6
518.5
143.5
56.6
3.0
76.0
15.7
3.4
6.0
3.5
10.3

836.5

Total expenses 

1,225.1

1,150.1

Notes
10.  These costs are met from corresponding margins and any variation in them from changes in the volumes of new business or the level of the stock markets does not directly impact the profitability of the Group. 
11.  As noted in the 2015 Annual Report and Accounts, in preparation for migration of business to the Bluedoor platform, we restructured our funds so that Investment expenses of all unit trusts are 

charged directly to the trust rather than some being settled by the manager or life company. As a result, the Investment expenses for most funds are no longer consolidated in the financial statements, 
but neither is the equal and offsetting fee, resulting in a neutral profit impact overall (and a neutral impact on clients). 

12.  Also as noted in the 2015 Annual Report and Accounts, as a result of the migration of business to a new back office platform, a new administration tariff with our outsourced provider now applies to 
business transacted. Consequently, some administration costs which were previously charged to the trusts are now being treated as expenses, with a corresponding offsetting increase in fee income, 
again resulting in a neutral impact overall. As a result, the Third Party Administration costs reported in 2016 increased by c.10% in addition to the growth in business. 

Annual Report and Accounts 2016

33

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationFINANCIAL REVIEW continued

SECTION 3: INTERNATIONAL FINANCIAL REPORTING STANDARDS (IFRS)
As noted at the start of this review, two key measures based on IFRS are Profit before shareholder tax, which removes the impact of policyholder 
tax, and Underlying profit result, which removes the impact of changes in certain intangibles (DAC/DIR/PVIF). Of these two, we believe 
Underlying profit provides the more useful measure, based on IFRS, for assessing operating performance.

As noted in the Chief Financial Officer’s report, the results reflect the underlying strong business performance, but also a number of other drivers, most 
notably including the FSCS levy and the continued investment in our business (not least our back office infrastructure, the Academy, and recent acquisitions).

Underlying cash
Share options
Deferred tax impacts
Insurance reserves
Back office infrastructure
Variance

Underlying profit
DAC/DIR/PVIF

IFRS profit 

IFRS basic earnings per share
IFRS diluted earnings per share
Underlying cash basic earnings per share
Underlying cash diluted earnings per share

2016

2015

Before 
shareholder 
tax

£’Million

221.3
(23.9)
–
(1.6)
(20.9)
(11.4)

163.5
(22.9)

140.6

Before 
shareholder 
tax

£’Million

197.0
(15.7)
–
(1.8)
(18.1)
2.3

163.7
(12.4)

151.3

After tax

£’Million

199.5
(23.9)
(21.1)
(1.6)
(16.7)
(7.7)

128.5
(16.8)

111.7

After tax

£’Million

182.1
(15.0)
52.1
(1.8)
(14.4)
3.8

206.8
(4.8)

202.0

Year Ended
31 December 
2016

Year Ended
31 December 
2015

Pence

21.5
21.3
38.2
37.9

Pence

38.9
38.5
34.6
34.2

Underlying Profit before Shareholder tax
The result for the year was £163.5 million, in line with the result of £163.7 million in 2015. A breakdown by segment is provided in the following table:

Year Ended 
31 December 
2016

Year Ended 
31 December 
2015

£’Million

£’Million

165.8
92.3

258.1
(25.9)
(20.9)
(47.8)

163.5

174.2
70.7

244.9
(21.2)
(18.1)
(41.9)

163.7

Life business
Unit Trust and DFM business

Funds management business
Distribution business
Back office infrastructure development
Other 

Underlying profit before shareholder tax

34

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415Funds management 
The profit for the year to 31 December 2016 was £258.1 million (2015: £244.9 million) which was 5% higher than the prior year. Higher income 
from funds under management was partially offset by higher expenses and some one-off costs from reviewing charges in two small cohorts of legacy 
business. The investment in the infrastructure of Rowan Dartington for future growth reduced profit by £5.1 million. Finally, a reallocation of 
expenses between Life and Unit Trust business has impacted the respective results of each business.

Distribution business
St. James’s Place is a vertically integrated firm, allowing it to benefit from the synergies of combining funds management with distribution. Therefore, 
as well as the income generated on the funds under management, there is a further margin from the distribution activity, which depends principally on 
the levels of new business, expenses and investment.

The 2016 result has been negatively impacted by a continued, albeit slightly reduced year-on-year, high contribution to the FSCS, which for the year 
was £16.5 million (2015: £19.8 million). The Asian business also made a loss in the year of £13.2 million (2015: £7.0 million) reflecting the corporate 
investment in securing this business. After adjusting for these costs in both years, there was a trading profit of £3.8 million in the current year which 
was similar to the trading profit of £5.6 million in 2015.

Back office development
As noted on page 32 our investment in our back office development project (known as Bluedoor) during the year was £20.9 million 
(2015: £18.1 million).

Other
Other operations made a negative contribution of £47.8 million (2015: negative contribution of £41.9 million). The largest contributors to the result 
were the costs of share options and the impact of strategic investment (other than the back office development identified separately above). 

The higher share option cost of £23.9 million in the current year (2015: £15.7 million) principally reflected a full year expense of the new Partner 
share scheme which was launched in the second half of 2015. Additionally, National Insurance associated with share options cost £1.9 million in the 
year (2015: £3.4 million).

In 2016 investment in RD and Asia have been allocated above, but other strategic development costs, including the Academy, were £15.7 million 
compared to £10.2 million in 2015 (see Section 2 on page32 for more detail on the associated expenses).

Finally, our maturity grant and other contributions to the Foundation totalled £3.7 million in 2016 (2015: £3.8 million).

Annual Report and Accounts 2016

35

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationFINANCIAL REVIEW continued

DAC, DIR and PVIF 
The net movement in the DAC, DIR and PVIF intangibles has a negative contribution to profit as summarised in the table below. Additional analysis is 
included in Note 8 on page 147. 

Amortisation 
Tax rate change 
Arising on new business

Movement in year

Year Ended 
31 December 2016
Before 
shareholder 
tax

After tax

Year Ended 
31 December 2015
Before 
shareholder 
tax

After tax

£’Million

£’Million

£’Million

£’Million

(4.5)
–
(18.4)

(22.9)

(3.4)
2.1
(15.5)

(16.8)

12.4
–
(24.8)

(12.4)

9.9
5.9
(20.6)

(4.8)

The net impact of amortisation of the accumulated balances of DAC and PVIF assets, and DIR liability has, as expected, reduced again during the 
period, turning negative compared with the prior year.

The amortisation pattern of DAC and DIR is different, with the DAC balance amortising steadily over 14 years while a substantial proportion of the 
DIR balance will amortise over six years. Historically this has resulted in faster deferred income recognition than acquisition expense accrual, and a 
positive impact overall from amortisation. 

However, since the implementation of RDR in 2013 the level of new DAC and DIR has reduced significantly and the large historic balances have been 
unwinding down towards the new normal. The faster amortisation of DIR means that its trend towards a new lower rate has been quicker, causing the 
net amortisation level to reduce and ultimately turn negative, which developing effect can also be seen in Note 8. 

Previous guidance stated this reducing trend would continue until the pre RDR DIR balance had unwound (over six years, say 2020), at which point 
the net amortisation level would stabilise before starting to increase back towards a new long-term level as the pre RDR DAC balance unwinds (by 14 
years, say 2028). However, the reassessment of £267 million of investment contract liability at the end of 2016 has re-established a significant DIR 
balance, which will amortise over the next six years. We therefore expect a change in the overall amortisation in 2017 to a positive £30-35 million 
before shareholder tax. The equivalent in 2016 would have been c.£50 million before shareholder tax and c.£40 million after tax, which reflect an 
increase of c.£55 million before shareholder tax and c.£45 million after tax. (For clarity, there is no change in expected pattern of DAC amortisation.) 

At the same time, the revised assessment of investment contact liability results in a change in the income deferred from future new business. If the 
revised approach was applied to business in 2016 the impact would have been an increase in new DIR of c.£90 million (c.£70 million after tax), taking 
the total negative impact from new business to around £110 million before shareholder tax and c. £90 million after tax. In future years we would 
expect this negative contribution to move in line with new business growth albeit reflecting business mix impacts. 

Overall, and since our business has been growing, we expect that the negative impact of deferring more income from new business will exceed the 
positive impact of amortising the historic balances, meaning the DAC/DIR/PVIF adjustment will be more negative in future. But of course this will 
simply offset the equal and opposite positive impact we are expecting in the Cash result (see page 41). 

Tax rate changes in both years impacted the post-tax movements. 

Finally, it is important to note the intangible and deferred nature of these items, meaning that they do not reflect the operating performance of the 
business. This is why we believe the Underlying profit measure, which is adjusted from IFRS to remove these impacts, provides a useful measure of 
operating performance.

36

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415Shareholder Tax
The actual tax rate in each of the periods may be impacted by significant one-off items and events such as a change in corporation tax rate. The table 
below provides a high level analysis of shareholder tax, and a more detailed analysis is included in Note 7.

Expected shareholder tax 
Recognition of capital losses
Other tax adjustments
Corporation tax rate change

Actual shareholder tax 

Expected shareholder tax rate
Actual shareholder tax rate 

Year Ended
31 December 
2016

Year Ended
31 December 
2015

£’Million

£’Million

(27.2)
2.2
(2.6)
(1.3)

(28.9)

19.3%
20.6%

(29.2)
74.8
0.6
4.5

50.7

19.3%
(33.5%)

The expected shareholder tax principally reflects the current UK corporation tax and overseas rates applicable and will vary from year to year 
depending upon the emergence of profit between the different tax regimes which apply to the St. James’s Place Group companies. 

There has been a small reassessment in the recognition of capital losses adding £2.2 million to profit (negative tax impact) in the year (2015: 
£74.8 million negative tax impact, positive profit) and the combined impact of a number of other small tax adjustments was £2.6 million negative 
impact on profit, or increase to tax (2015: £0.6 million negative impact on tax, positive on profit).

The reduction in the rate of corporation tax to 17% from 1 April 2020 was enacted in the Finance Act 2016. The impact of this reduction on the net 
deferred tax assets and liabilities results in a negative impact of £1.3 million due to the level of deferred tax assets being greater than the level of deferred 
tax liabilities (2015: £4.5 million positive impact).

The overall impact of these effects was to increase the tax charge on an IFRS basis to £28.9 million (2015: negative impact on tax of £50.7 million).

Annual Report and Accounts 2016

37

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationFINANCIAL REVIEW continued

IFRS Profit
Analysis of the IFRS profit before tax, Profit before shareholder tax and IFRS profit after tax is presented in the table below, which also shows the 
impact of the tax incurred on behalf of policyholders:

IFRS profit before tax
Policyholder tax

Profit before shareholder tax
Shareholder tax

IFRS profit after tax

Year Ended 
31 December 
2016

Year Ended 
31 December 
2015

£’Million

£’Million

486.3
(345.7)

140.6
(28.9)

111.7

174.1
(22.8)

151.3
50.7

202.0

The Profit before shareholder tax for the year was £140.6 million (31 December 2015: £151.3 million). The impact of the increasingly negative 
contribution from the net movement in DAC/DIR/PVIF intangibles was a major contributor to the lower Profit before shareholder tax result in the 
current period.

The IFRS profit after tax result similarly reflected the impact of the negative net movement in DAC/DIR/PVIF in the current period, but the 
prior period result also benefitted significantly from recognition of £74.8 million of capital losses. These two factors more than reversed the 
underlying growth in the business and resulted in a significant reduction in profit between the years. 

By contrast the IFRS profit before tax increased significantly to £486.3 million (31 December 2015: £174.1 million). This significant increase 
reflects the underlying positive investment performance in client policies, which generates higher policy charges intended to meet the Policyholder tax 
element of the corporate tax charge (as described in the definition of Policyholder tax provided on page 27). In practice, the very substantial increase 
in IFRS profit before tax is offset by the equivalent increase in Policyholder tax, and it is the Profit before shareholder tax which provides a better 
indication of the underlying performance of the business. 

Analysis of IFRS Assets and Net Assets per Share
The table below provides a summarised breakdown of the IFRS position at the reporting dates:

2016

£’Million

25.0
587.0
(607.9)
1.5
1,070.0

1,075.6

2015

£’Million

27.4
627.2
(368.3)
7.7
801.1

1,095.1

2016

Pence

203.9

2015

Pence

208.7

Purchased value of in-force* 
Deferred acquisition costs*
Deferred income*
Other IFRS net assets
Solvency II net assets 

Total IFRS net assets

* net of deferred tax

Net asset value per share

38

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415SECTION 4: SOLVENCY, LIQUIDITY AND CASH RESULTS
This section brings together our reporting on the Solvency II net assets and liquidity, together with our reporting of the Cash results and solvency. 

Solvency II Net Assets 
In addition to presenting an IFRS statement of financial position (on page 129), we believe it is beneficial to provide a balance sheet reflecting our 
approach to managing solvency. Solvency II net assets are based on the IFRS statement of financial position, but with adjustments made to accounting 
assets and liabilities to reflect the Solvency II regulations. In addition, provision for insurance liabilities is set equal to the associated unit liabilities. 
The following table sets out the adjustments to move from IFRS to Solvency II net assets. 

31 December 2016

Assets
Goodwill
Deferred acquisition costs
Acquired value of in-force business
Developments
Property and equipment
Investment property
Equities
Fixed income securities 
Investment in Collective Investment Schemes
Derivative financial instruments
Reinsurance assets
Cash and cash equivalents
Other receivables
Deferred tax assets

Total assets

Liabilities
Insurance contract liabilities
Borrowings
Investment contract benefits
Derivative financial instruments
Net asset value attributable to unit holders
Other provisions
Other payables
Income tax liabilities
Deferred tax liabilities
Deferred income
Preference shares

Total liabilities

Net Assets

IFRS 
Balance 
Sheet

Adjustment1

Adjustment2

Solvency II 
Net Assets 
Balance 
Sheet

£’Million

£’Million

£’Million

£’Million

13.8
684.8
30.4
3.0
23.1
1,462.4
46,598.7
12,445.5
3,864.8
729.1
80.5
7,413.1
1,473.0
199.9

–
–
–
–
–
(1,462.4)
(46,598.7)
(12,397.8)
(2,997.4)
(729.1)
–
(7,067.2)
(187.2)
–

(13.8)
(684.8)
(30.4)
(3.0)
–
–
–
–
–
–
(80.5)
–
(63.0)
(42.2)

–
–
–
–
23.1
–
–
47.7
867.4
–
–
345.9
1,222.8
157.7

2015

£’Million

–
–
–
–
8.0
–
–
83.1
531.0
–
–
233.5
500.1
179.2

75,022.1

(71,439.8)

(917.7)

2,664.6

1,534.9

518.2
281.4
53,307.1
281.9
17,032.0
17.1
1,173.6
72.7
614.8
647.6
0.1

(435.3)
–
(53,307.1)
(281.9)
(17,032.0)
–
(383.5)
–
–
–
–

(82.9)
–
–
–
–
–
(1.1)
–
(180.5)
(647.6)
–

–
281.4
–
–
–
17.1
789.0
72.7
434.3
–
0.1

73,946.5

(71,439.8)

(912.1)

1,594.6

1,075.6

–

(5.6)

1,070.0

–
181.8
–
–
–
15.4
300.7
29.6
206.2
–
0.1

733.8

801.1

Adjustments:
1.  Nets out the policyholder interest in unit linked assets and liabilities.
2.  Adjustments to the IFRS statement of financial position in line with Solvency II requirements, including removal of DAC, DIR, PVIF, deferred tax, goodwill and other intangibles. 

Annual Report and Accounts 2016

39

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place Foundation 
 
FINANCIAL REVIEW continued

Liquidity 
Included in the previous table are holdings in Fixed Interest Securities, Collective Investment Schemes and other cash and cash equivalents. It is our 
policy to always hold such assets in high credit quality liquid assets. An analysis of these holdings is provided below: 

Holding Name
Fixed Interest Securities
1% UK Treasury 07/09/2017
1.75% UK Treasury 22/01/2017
1.375% Singapore Government Bonds 01/10/2017

Collective Investment Schemes (AAA rated money market funds)
Aberdeen
BlackRock
Goldman Sachs
HSBC
Insight
JP Morgan
Legal & General

Cash and cash equivalents (bank balances)
Bank of Scotland
Barclays
HSBC
Lloyds TSB
Metro
NatWest
Santander
Others

Total

£’Million

£’Million

42.3
0.6
4.8

54.3
178.0
154.4
28.6
153.3
151.0
147.8

31.8
93.5
55.8
47.0
23.0
37.9
35.1
21.8

47.7

867.4

345.9

1,261.0

In the normal course of business, the Company is expected to generate regular, positive cash flow from annual management income exceeding 
expenses. As noted previously, future growth in cash flow is driven by new business, but in the short term, growth will reflect the transition as new 
business from six years ago becomes cash generative. 

The key calls on liquidity will be investment to support the business and payment of the Group dividend. As noted previously, our policy is to increase 
the dividend in line with the underlying performance of the business. We believe this will also enable us to continue to invest in the business to 
support our growth aspirations. 

Movement in Solvency II Net Assets
The table below details the movement in the Solvency II net assets over the year which, after adjusting for changes in non cash items such as deferred 
tax assets, goodwill and intangibles, as well as changes in equity such as dividends paid in the year (see also page 128 – consolidated statement of 
changes in equity) provides the net cash result for the period. 

Opening Solvency II Net Assets
Dividend paid in period
Issue of share capital and exercise of options
Consideration paid for own shares
Movement in other reserves
Change in deferred tax 
Change in goodwill and intangibles
Unit liability reassessment
Cash result

Closing Solvency II Net Assets

* The Solvency II net assets disclosed at 31 December 2015 were adjusted for submission to the regulator. 

40

Year Ended 
31 December 
2016

Year Ended 
31 December 
2015*

£’Million

£’Million

801.1
(155.2)
6.6
(5.5)
0.2
(17.2)
(2.4)
267.0
175.4

1,070.0

708.7
(130.8)
11.8
(12.8)
–
52.7
–
–
171.5

801.1

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415The closing Solvency II Net Assets reflects an increase of £267 million as a result of unit liability reassessment (impacting Adjustment 2 in the table 
on page 39). This increase in net assets does not reflect a change in the underlying business and so, when considering solvency, management offsets 
the positive increase in Solvency II Net Assets by increasing the capital requirement (the Management Solvency Buffer) by a similar amount (see also 
page 43).

Cash Results
As noted above, the change in the Solvency II Net Assets, after adjusting for changes in non cash items such as deferred tax assets, goodwill and 
intangibles, as well as changes in equity such as dividends paid in the year (see also page 128 – consolidated statement of changes in equity) provides 
the Cash result for the period. The Cash result provides an alternative view of the cash generation of the Group during a reporting period. The Cash 
result should not be confused with the IFRS consolidated statement of cash flows which is prepared in accordance with IAS 7 and disclosed on 
page 130.

The following tables below show: an Operating cash result – reflecting the regular emergence of cash from the business operations; and an Underlying 
cash result which additionally reflects the cash impact of our strategic investments. The reconciliation of the Underlying cash result to the Underlying 
profit measure is presented on page 34. 

There are also some cash items whose emergence is volatile, varying over time, and which are influenced by market movements. These impacts, 
together with the short term costs associated with the back office infrastructure project, are shown after the Underlying cash result. 

The Cash results are presented after tax and can be analysed as a combination of the cash emerging from the business in-force at the start of the year, 
less the investment made to acquire new business during the year. The following tables and commentary provide an indicative analysis of the Cash 
result into these two elements.

The Cash results are the principal measures the Board considers when determining the dividend payment to shareholders.

Year Ended 31 December 2016

Operational 
Net annual management fee
Reduction in fees in gestation period

Net income from funds under management
Margin arising from new business
Establishment expenses
Operational development expenses
Regulatory fees
FSCS levy
Shareholder interest 
Tax relief from capital losses
Miscellaneous

Operating cash result
Investment
Academy
Asia
DFM
Strategic development costs

Underlying cash result
Back office infrastructure development
Variance 

Cash result

Note

In-force New Business

Total

£’Million

£’Million

£’Million

468.5
(165.6)

302.9
–
(12.9)
–
(0.4)
(1.4)
9.8
12.6
(4.4)

306.2

–
–
–
–

40.4
(24.3)

16.1
49.0
(115.7)
(13.9)
(3.4)
(12.3)
–
–
–

(80.2)

(5.8)
(12.2)
(3.2)
(5.3)

306.2

(106.7)

1
1

1
2
3
3
3
3
4
5
6

7
7
7
7

7
8

508.9
(189.9)

319.0
49.0
(128.6)
(13.9)
(3.8)
(13.7)
9.8
12.6
(4.4)

226.0

(5.8)
(12.2)
(3.2)
(5.3)

199.5
(16.7)
(7.4)

175.4

Annual Report and Accounts 2016

41

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place Foundation 
FINANCIAL REVIEW continued

Year Ended 31 December 2015*

Operational 
Net annual management fee
Reduction in fees in gestation period

Net income from funds under management
Margin arising from new business
Establishment expenses
Operational development expenses
Regulatory fees
FSCS levy
Shareholder interest 
Tax relief from capital losses
Miscellaneous

Operating cash result
Investment
Academy
Asia
DFM
Strategic development costs

Underlying cash result
Back office infrastructure development
Variance 

Cash result

Note

In-force New Business

Total

£’Million

£’Million

£’Million

406.7
(143.1)

263.6
–
(11.1)
–
(0.6)
(1.6)
8.6
12.1
(4.7)

266.3

–
–
–
–

33.5
(18.5)

15.0
47.8
(100.2)
(13.8)
(5.2)
(14.3)
–
–
–

(70.7)

(4.4)
(6.3)
(1.3)
(1.5)

266.3

(84.2)

1
1

1
2
3
3
3
3
4
5
6

7
7
7
7

7
8

440.2
(161.6)

278.6
47.8
(111.3)
(13.8)
(5.8)
(15.9)
8.6
12.1
(4.7)

195.6

(4.4)
(6.3)
(1.3)
(1.5)

182.1
(14.4)
3.8

171.5

*The Cash result for 2015 reflected the movement in certain Solvency I reserves as that was the regulatory regime at the time.

Notes 
All numbers are expressed after tax at the prevailing tax rate for each year. 
1.   The net annual management fee is the manufacturing margin the Group retains from funds under management after payment of the associated costs (e.g. investment advisory fees and payments to 

Partners). Broadly speaking the Group receives an average net annual management fee of 0.77% (post-tax) of funds under management (2015: 0.77% post-tax). 
However, as noted in Section 1 on page 30, due to our product structure, investment and pension business does not generate cash in the first six years (known as the ‘gestation period’). This is 
reflected in an adjustment which is the reduction in fees in gestation period. 
The overall result is the net income from funds under management which was some 15% higher than 2015, reflecting higher average funds under management during the year.
The reassessment of the level of the investment contract liability has resulted in an increase in Solvency II Net Assets of £267 million at the year end, but this amount will gradually unwind during the 
next six years through a higher reduction in fees in the gestation period. If the approach had been implemented at the start of the year, the impact would have been an increase in the negative amount by 
some £45 million.

2.  Margin arising from new business: This is the cash impact of new business in the year, reflecting growth in new business, production related expenses and mix of new business.

The revised assessment of investment contact liabilities results in an increase in the level of initial margin recognised in the Cash result through the margin arising from new business. If this approach 
had been adopted at the start of 2016 the margin would have been some £70 million higher. In future years, this additional margin will move in line with new businesses volumes, albeit adjusted for any 
business mix effects.

3.   Expenses: These reflect the expenses of running the Group and more detail is provided in the table on page 32 in Section 2. In line with the rest of the table they are presented after allowance for tax. 
4.  Shareholder interest: This is the assumed income accruing on the investments and cash held for regulatory purposes together with the interest received on the surplus capital held by the Group.
5.  Tax relief from capital losses: In recent years, a deferred tax asset has been established for historic capital losses which are now regarded as being capable of utilisation over the medium term. 

Utilisation during the year of £12.6 million tax value (2015: £12.1 million) was slightly ahead of our expected rate of c. £8-10 million benefit in a year.

6.  Miscellaneous: This represents the cash flow of the business not covered in any of the other categories, including ongoing administration expenses and associated policy charges, together with 

utilisation of the deferred tax asset in respect of prior years’ unrelieved expenses (due to structural timing differences in the life company tax computation). 

7.  Strategic investments, including back office infrastructure: These reflect significant investments in developing our business for the future. Further analysis of the expenses associated with these 

initiatives is presented in Section 2 on page 32, but all are expected to result in either additional funds (Academy, Asia and DFM) or expense savings (Back office infrastructure) in the future. Advice 
margin generated in Asia and all fees generated by DFM are reflected in the relevant line. 

8.  Variance: This reflects variances in the settlement of tax related liabilities between the policyholders (unit linked funds), the shareholder and HMRC. It also reflects a £6.6 million negative one-off 

cost of reviewing charges in two small cohorts of legacy business and a number of other small positive and negative one-off items. 

42

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415 
 
 
 
Solvency 
St. James’s Place is a simple wealth management group offering mainly investment products. Our strategy is to attract and administer retail funds 
under management, from which we receive an annual management fee; we are a fee based business. Our clients can access their investments on 
demand but, because we match the encashment value on the unit linked business, movements in equity markets, interest rates, mortality, morbidity, 
longevity and currency rates have little impact on our ability to meet liabilities (although they can impact emergence of profit). We also have a prudent 
capital management approach and invest surplus assets in cash, AAA rated money market funds and UK government securities. The overall effect is 
assurance that we can meet liabilities, and a resilient solvency position that is dependable even through adverse market conditions.

We manage solvency of our business on the basis of holding assets in excess of the client unit linked liabilities plus a Management Solvency Buffer 
(MSB). This ensures we are able not only to meet client liabilities at all times, but the prudence of the MSB acts as protection against other risks. 

At 2015 year end we assessed the MSB for our life businesses as £150 million, having taken into account a wide range of factors and information, not 
least the results from stress and scenario testing carried out as part of our annual ORSA (Own Risk and Solvency Assessment). At the 2016 year end, 
on the same basis, we assessed the MSB for our life businesses as £170 million, increasing slightly as a result of economic conditions. 

However, as a result of our reassessing the unit liability in line with the encashment value the Solvency II net assets have increased by £267 million, 
with no change in our risk profile. We therefore believe it is appropriate to increase our MSB to £437 million at the year end (equal to £170 million 
plus £267 million). 

During H1 2017, we are undertaking an asset liability matching exercise which will reduce our corporate exposure to market risk and result in a 
reduction in risk capital requirement. Following this exercise, we will review the MSB and we expect it will reduce. We will report on the outcome 
of that review at half year. 

We continue to hold capital within the Group in respect of the other regulated (but non insurance) companies, based on holding excess capital 
significantly above the regulatory requirement. 

31 December 2016

Solvency II net assets*

Management Solvency Buffer (MSB)
Management solvency ratio

Life

Other
Regulated

Other

£’Million

£’Million

£’Million

530.0

437.0
121%

145.3

90.0
161%

394.7

–

Total

£’Million

1,070.0

527.0

2015  
Total

£’Million

812.9

202.3

*After payment of year end intragroup dividend, but before Group final dividend

Solvency II net assets reflect the assets of the Group in excess of those matching the client’s (unit-linked) liabilities. It includes a £149.9 million 
deferred tax asset which is not immediately fungible, although we expect it will be utilised over the next ten years. The actual rate of utilisation will 
depend on business growth and external factors, particularly investment market conditions. 

Annual Report and Accounts 2016

43

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationFINANCIAL REVIEW continued

Solvency II Balance Sheet
Whilst we focus on Solvency II net assets and the MSB to manage solvency, we provide additional information about the Solvency II free asset position 
for information. The presentation starts from the same Solvency II net assets, but includes recognition of an asset in respect of the expected Value of 
In-force cash flows (VIF) and a Risk Margin (RM) reflecting the potential cost to secure the transfer of the business to a third party. The Solvency II 
net assets, VIF and RM comprise the ‘Own Funds’, which is assessed against a Solvency Capital Requirement (SCR), reflecting the capital required to 
protect against a range of ‘1 in 200' stresses. The SCR is calculated on the Standard Formula approach. No allowance has been made for transitional 
provisions in the calculation of technical provisions or SCR. 

An analysis of the Solvency II position for our Group, split by regulated and non regulated entities at the year end is presented in the table below:

31 December 2016

Solvency II net assets
Value of in-force (VIF)
Risk Margin

Own Funds (A)

Solvency capital requirement (B)

Solvency II free assets

Solvency ratio (A/B)

Life

Other
Regulated

Other

Total

£’Million

£’Million

£’Million

£’Million

530.0
2,707.9
(779.2)

2,458.7

(1,991.0)

467.7

123%

145.3
–
–

145.3

(55.5)

89.8

262%

2015
Total

£’Million

812.9
2,306.6
(624.0)

2,495.5

394.7
–
–

394.7

1,070.0
2,707.9
(779.2)

2,998.7

–

(2,046.5)

(1,595.8)

394.7

–

952.2

147%

899.7

156%

* After payment of year and intragroup dividend but before Group final dividend.

The solvency ratio after taking account of the final dividend is 141% at the year end (2015: 151%)

As noted in our commentary on the Solvency II result last year, the nature of our business is that much of the Own Funds value reflects future profits, 
but the SCR similarly reflects loss of future profits. As a result, the solvency ratio is not very sensitive to changes in experience or assumptions, and 
can move counter intuitively depending on circumstances. For example, the relative reduction in Solvency ratio from 2015 to 2016, is partly due to 
changes in economic assumptions, particularly lower interest rates and higher future inflation expectations. However, it has also been impacted by the 
positive impact of investment performance on FUM, which has resulted in an increase in SCR by over 25%. Since Solvency II Net Assets (typically 
cash or fixed interest) have not increased in line with markets, the ratio has fallen. So despite the positive impact on our business of strong investment 
performance, our solvency ratio has reduced. 

More generally, since our business profile has not changed significantly from last year end, the sensitivity analysis presented at that stage remains relevant. 

44

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415SECTION 5: EMBEDDED VALUE (EV) 
Life business and wealth management business differ from most other businesses, in that the expected shareholder income from the sale of a product 
emerges over a long period in the future. We therefore complement the IFRS and cash results by providing additional disclosure on an EV basis, which 
brings into account the net present value of the expected future cash flows. We believe that a measure of total economic value of the Group’s operating 
performance is useful to investors.

As in previous reporting, our EV continues to be calculated on a basis determined in accordance with the EEV principles originally issued in May 
2004 by the Chief Financial Officers Forum (CFO Forum) and supplemented in October 2005. Following the introduction of Solvency II, the CFO 
Forum published an amended set of principles in April 2016. The key change implemented in our results for December 2016 is to reflect a reduction 
in the cost of holding a revised level of solvency capital, moving from assuming 100% of Solvency I capital requirement to reflecting our new approach 
to capital management for the Group based on holding a Management Solvency Buffer over the unit linked liabilities for our Life businesses. 

The table below and accompanying notes summarise the profit before tax of the combined business: 

Life business
Unit Trust and DFM business

Funds management business
Distribution business
Back office infrastructure development
Other

EEV operating profit 

Investment return variance
Economic assumption changes

EEV profit before tax

Tax
Corporation tax rate change

EEV profit after tax

EEV operating profit basic earnings per share
EEV operating profit diluted earnings per share

Year Ended
31 December 
2016

Year Ended
31 December 
2015

£’Million

£’Million

501.4
266.8

768.2
(25.9)
(20.9)
(47.8)

673.6

537.2
(12.4)

1,198.4

(212.9)
28.6

1,014.1

467.0
274.4

741.4
(21.2)
(18.1)
(41.9)

660.2

(24.4)
0.9

636.7

(116.5)
47.8

568.0

Year Ended
31 December 
2016

Year Ended
31 December 
2015

Pence

105.9
105.2

Pence

103.9
102.8

EEV Operating Profit
Funds management business 
The funds management business operating profit has increased to £768.2 million (2015: £741.4 million) and a full analysis of the result is shown below:

New business contribution
Profit from existing business
– unwind of the discount rate
– experience variance
– operating assumption change
Addition of Rowan Dartington
Investment income

Fund management business EEV operating profit

Year Ended
31 December 
2016

Year Ended
31 December 
2015

£’Million

520.2

£’Million

440.7

199.6
1.4
18.6
21.0
7.4

768.2

172.4
78.1
44.1
–
6.1

741.4

45

Annual Report and Accounts 2016

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationFINANCIAL REVIEW continued

The new business contribution for the year at £520.2 million (2015: £440.7 million) was some 18% higher than the prior year, reflecting the 
strong gross inflows (up 23%) and the mix of business.

The unwind of the discount rate for the year was £199.6 million (2015: £172.4 million). The unwind is calculated by multiplying the opening VIF 
by the discount rate but adjusting to reflect emergence of profits into cash during the year. The result in the current year reflects both a slightly higher 
discount rate than 2015 and the higher start year opening VIF balance. 

The discount rate is based on the risk free rate, which is set by reference to the yield on a UK 10 year gilt at the start of the year. The unwind for the 
current year is based on a discount rate of 5.2% compared with 5.0% for the prior year. Had the discount rate been consistent with 2015, the unwind 
and operating profit would have been £8.0 million lower. 

There was a small positive experience variance during the year of £1.4 million. The strong positive variance of £78.1 million in the prior year 
principally reflected the value ascribed to significant capital losses within the historic Group companies identified in the year.

As in the prior year, the positive operating assumption change in the year of £18.6 million (2015: £44.1 million) reflected improvements in the 
retention assumptions on pension business (Drawdown business in 2016) and adjustment to the maintenance expense assumption.

The addition of Rowan Dartington within the embedded value calculation has contributed £21.0 million. 

The investment income for the year was little changed at £7.4 million (2015: £6.1 million). 

Distribution business, back office development and other
These items have already been commented on in the IFRS section on page 35.

Investment Return Variance
The investment return variance reflects the capitalised impact on the future annual management fees resulting from the difference between the actual 
and assumed investment returns. Given the size of our funds under management, a small difference can result in a large positive or negative variance.

The rise in global stock markets during the second half of the year, together with the currency impact from the depreciation of Sterling, has significantly 
contributed to a strong investment return for our funds. Average growth in our funds of 14% to 18% funds (net of charges) compares with an assumed 
investment return of 2.5% (net of charges) which gives rise to a significant positive investment variance of £537.2 million for the year. For the prior year 
there was a negative investment return of £24.4 million, reflecting the slightly lower actual investment return compared with the assumed return. 

Economic Assumption Changes
The negative variance of £12.4 million arising in the year principally reflects the increase in the implied inflation rate (2015: £0.9 million positive). 

EEV Profit before Tax
The total profit before tax for the year was £1,198.4 million, compared with £636.7 million, although the significant improvement is principally 
reflecting the difference in the investment return variance between the two years. 

Tax
The tax charge at £212.9 million (2015: £116.5 million) reflects the underlying result. 

A further reduction in the corporation tax rate from 18% to 17% effective 1 April 2020 was enacted in the Finance Act 2016. The capitalised effect of 
this change has been included as a reduction in tax of £28.6 million. Those tax cuts previously announced have already been reflected in the valuation. 

EEV Profit after Tax
The EEV profit after tax was £1,014.1 million (2015: £568.0 million) reflecting the movement in EEV profit before tax, but also the positive impact of 
the tax rate change.

46

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415 
New Business Margin
The largest single element of the EEV operating profit (analysed in the previous section) is the new business contribution. The level of new business 
contribution generally moves in line with new business levels. To demonstrate this link, and aid understanding of the results, we provide additional 
analysis of the new business margin (‘Margin’). This is calculated as the new business contribution divided by the new money invested, and is 
expressed as a percentage.

The table below presents the margin before tax from our manufactured business based on gross fund flows:

Investment
New business contribution (£’Million)
New money invested (£’Billion)
Margin (%)

Pension
New business contribution (£’Million)
New money invested (£’Billion)
Margin (%)

Unit Trust and DFM business
New business contribution (£’Million)
New money invested (£’Billion)
Margin (%)

Total business
New business contribution (£’Million)
New money invested (£’Billion)
Margin (%)
Post-tax margin (%)

Year Ended
31 December 
2016

Year Ended
31 December 
2015

108.3
2.28
4.8

207.9
5.12
4.1

204.0
3.95
5.2

520.2
11.35
4.6
3.8

124.9
2.45
5.1

140.6
3.66
3.8

175.2
3.13
5.6

440.7
9.24
4.8
3.9

The slight fall in the total margin from 4.8% to 4.6% reflects both a positive impact from an increased level of new business together with a negative 
impact from a change in business mix, with a greater proportion of pension business in the current year. 

Analysis of the EEV Result and Net Assets per Share
The table below provides a summarised breakdown of the embedded value position at the reporting dates:

Value of in-force
– Life
– Unit Trust and DFM
Solvency II net assets

Total embedded value

Net asset value per share

2016

£’Million

2,636.2
1,044.9
1,070.0

4,751.1

 2015

£’Million

2,279.5
787.6
801.1

3,868.2

2016

Pence

900.7

2015

Pence

737.3

Annual Report and Accounts 2016

47

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationRISK AND RISK MANAGEMENT

OVERVIEW AND CULTURE
The St. James’s Place Group is exposed to a wide variety of risks as a 
result of its business activities and the industry in which it operates, as 
well as a number of external factors and threats. Under the leadership, 
direction and oversight of our Board, these risks are carefully managed, 
contributing to our competitive advantage and helping us to achieve our 
business and client objectives as set out on pages 22 and 23.

RISK APPETITE
The Board chooses carefully the risks it accepts and those it seeks to limit 
or avoid. These choices are set out in detail in our Group Risk Appetite 
Statement, which is owned by the Board and reviewed at least annually. 
The Risk Appetite Statement is aligned with the outcomes based 
approach of the Group’s business and client objectives and the 
overarching Risk Management Framework. In particular, it articulates:

We do not seek to eliminate risk entirely, rather we seek to understand 
our risks fully, and to apply appropriate risk management strategies such 
that all material risks are identified, and appropriately managed or 
mitigated. Risk management is a core aspect of decision making and is 
embedded in our culture. Our framework is specifically designed to 
manage the risks that are important to our shareholders, clients, 
Partners, regulators and employees, and to provide reasonable assurance 
against material financial misstatement or loss.

Risk management, solvency projections and stress and scenario testing 
form a key part of the business planning process, including in relation to 
decisions on strategic developments, pricing and dividend payments.

•  Risks that are actively sought in pursuit of return;
•  Risks that are consciously avoided;
•  Risks that are reduced through transfer to other parties; and
•  Risks that are minimised through controls.

Risk appetite can and will change over time, sometimes rapidly as 
economic and business environment conditions change, and therefore the 
statement is an evolving document. A comprehensive suite of indicators is 
reported regularly to enable the Board’s Risk Committee (the ‘Risk 
Committee’), on behalf of the Board, to monitor that the Group remains 
within its agreed appetite.

RISK MANAGEMENT FRAMEWORK
The Board, through the Risk Committee, takes an active role in 
overseeing the Risk Management Framework, for which it is responsible. 
This framework is the combined processes by which the Group identifies, 
assesses, measures, manages and monitors the risks that may impact on 
the successful delivery of business objectives.

The Group’s Own Risk and Solvency Assessment (ORSA) is a central 
part of this framework, the main elements of which are shown in the 
following diagram.

STRATEGY – KEY OUTCOMES

Risk Appetite

Identify

Assess

Risk Management Processes

Monitor

Manage

Risk Culture and Policies

Risk  
Governance

Board

Risk 
Committee

Executive 
Board

Subsidiary 
Boards

Group Risk 
ExCo

Other ExCos

Risk Escalation

Risk  
Capital

Standard 
Formula

Own 
Assessment

48

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415The Risk Committee comprises Independent Non-executive Board members, and is responsible for ensuring that a culture of effective risk 
identification and management is fostered across the Group. A report of its activity during the year can be found on pages 88 to 90.

The Risk Committee is supported by the Executive Board, but also by the Group Risk Executive Committee and by Risk Management teams at Group 
and local levels, which take the lead in ensuring an appropriate framework is in place and that there is on-going development and co ordination of risk 
management within the Group. The other executive sub committees of the Executive Board (the ‘Executive Committees’) also provide support for 
the management of risks in their areas of responsibility.

The Risk Management Framework is grounded in the outcomes which are key to our organisation. These are:

CLIENTS

That we deliver positive 
outcomes for our increasing 
population of clients

PARTNERS

That we continue to grow 
and develop the Partnership, 
both numbers and skills

PEOPLE

That we treat all 
of our 
stakeholders well

REGULATORS

FINANCIALS AND SHAREHOLDERS

That we are compliant, have an open 
and honest relationship with our regulators 
and protect our reputation

That we deliver sustainable 
growth in reported profits on 
all measures

Whilst clearly a simplification of the business model, this focuses 
attention on those things that are of greatest importance, and hence 
indicates where risk management activity should be focused. It also 
allows the identification of the individuals within the Group responsible 
for managing these risks.

Within these outcomes, indicators are used to monitor performance 
against risk appetite. Each indicator has an owner on the Executive Board 
who is accountable for managing the associated risks within agreed 
thresholds and providing regular reports to the Executive Board. This 
enables the Executive Board to maintain effective oversight of all outcomes, 
and to manage any conflicts of interest that arise between them.

To ensure a comprehensive risk universe, there is also a bottom up 
element to our framework. Each division of the Group is responsible for 
the identification, management and quarterly reporting of its own risks, 
and is supported in this by the Risk Management function. Each risk is 
assessed by considering its potential impact and the likelihood of its 
occurrence, with impact assessments being made against financial and 
non financial metrics. Establishment of appropriate controls is a core part 
of the risk management process.

Recognising the importance of ongoing effective risk management, the 
Group maintains a comprehensive suite of governance policies to support 
the Risk Management Framework.

Own Risk and Solvency Assessment (ORSA)
Many of the activities of the Group, and the legal entities in the Group, 
are regulated. We have relationships with the UK regulators (PRA and 
FCA) and the Irish Regulator (Central Bank of Ireland), and with the 
local regulators in Singapore and Hong Kong. The nature of our activities 
and the regulatory focus results in additional risk management activity, 
including, but not limited to, stress and scenario testing, loss event 
recording, resolution planning and risk capital management activity. 

The different regulated entities in the Group are governed by a number 
of specific regulations, however, as an Insurance Group we are primarily 
governed by the Solvency II Directive, which came into force on  
1 January 2016. As part of these regulations, we are required to 
undertake an ORSA for the Group, containing the ORSAs for each 
insurance company within the Group. We also produce a separate ORSA 
for the Singapore Branch of St. James’s Place International, to meet the 
requirements of the local regulator. In 2016 the Group submitted its 
third annual ORSA report to the regulator, relating to the period ended 
31 December 2015.

The ORSA is directed by the Board, with active engagement from the 
boards of St. James’s Place UK plc (‘SJPUK') and St. James’s Place 
International plc (‘SJPI'), and is intended to be a comprehensive risk 
assessment, bringing together an understanding of the risks that the 
Group faces, in the context of the strategic plan, and how these risks may 
change over our planning period. It also requires quantitative analysis of 
the capital required, and how it might develop over our planning period 
(five years). The ORSA is a continually evolving process which has been 
useful to inform management decisions during the year and is 
increasingly embedded in ongoing risk management processes throughout 
the Group.

Capital for our insurance companies is based on the Solvency II 
regulations: separate risk based capital assessments are performed for the 
other regulated entities. As a result of these activities we have considered 
the calculation and allocation of risk capital to all the major risks in the 
Group, and the insurance companies in particular, and the adequacy of 
the capital position. This process ensures our continued confidence that 
the regulated entities remain strongly capitalised.

Annual Report and Accounts 2016

49

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationRISK AND RISK MANAGEMENT continued

Viability Statement
In accordance with provision C.2.2. of the UK Corporate Governance 
Code, the Directors have assessed the Group’s current financial position 
and future prospects over a five-year period, and have a reasonable 
expectation that the Group will be able to continue in operation and 
meet its liabilities as they fall due over the period of this assessment.

Management has delegated responsibility to implement and maintain 
effective controls, such that the Group operates within the risk appetite 
agreed by the Board. The Audit Committee, on behalf of the Board, 
monitors the effectiveness of internal controls across all business areas 
primarily through the outcomes of independent assurance assignments 
undertaken by Internal Audit.

Control Self Assessment
Control Self Assessment (CSA) is a continuous activity, which has a 
formal summary on an annual basis, and forms a key part of our internal 
control system. This self assessment process requires business areas to 
review their controls regularly, and sign off on their efficacy, against a 
standard set of control statements. Collectively these control statements 
embody the elements required for an organisation to maintain a control 
framework across the five components of Control Environment, Risk 
Assessment, Control Activities, Information and Communication, and 
Monitoring Activities, as laid down in the internationally accepted 
COSO control standards.

This process is beneficial as it provides confidence that business areas can 
meet their objectives, clarity to support decision making, and agility in 
adapting to change and complexity. The annual summary of the control 
self assessment process contributes to the year end Internal Control 
Evaluation exercise undertaken by Internal Audit as part of the assurance 
provision to the Audit Committee.

Financial Reporting Processes
Specifically, in relation to the financial reporting processes, the main 
features of the internal control systems include:

•  Extensive documentation, operation and assessment of controls in key 

risk areas;

•  Monthly review and sign off of all financial accounting data submitted 
by outsource providers and the results of all subsidiaries within the 
Group; and

•  Formal review of financial statements by senior management, for both 

individual companies and the consolidated Group.

In reaching this conclusion the Directors have taken into account a 
number of different strands of work, including:

•  The Business Plan and associated strategy documents;
•  An assessment of the economic, regulatory, competitive and risk 
environment which was carried out as part of the Board’s strategy 
review process; and

•  The latest Group ORSA, which is a new requirement under the 
Solvency II Directive, and which scope is summarised in the 
section above.

As a result of this work the Board has concluded that the business model 
remains appropriate, with no concerns that would fundamentally 
threaten the business model or market. This is also supported by the 
resilience that the Group has demonstrated over recent years and in a 
variety of different external conditions.

A planning period of five years is used both in medium term business 
planning and also for the ORSA, and has therefore been used for the 
Code requirement as well, reflecting the horizon over which the Board 
sets medium term strategy.

The ORSA was particularly useful in assessing viability as it has a similar 
purpose and includes a range of stress tests, which have been performed 
at the level of the two insurance companies (St. James’s Place UK plc and 
St. James’s Place International plc) as well as at the level of the Group. 
The stress tests considered include a broad range of scenarios, including 
market shocks, mass lapse events, new business growth scenarios and 
particularly operational risk events. These were evaluated for the impact 
on the free assets of the Group of the change in key assumptions or 
circumstances. In all severe but plausible adverse tests, free assets were 
available, demonstrating the Group’s resilience to adverse conditions. 
Reverse stress tests have also been performed on liquidity, the results of 
which indicate that the Group can reasonably expect to have sufficient 
liquid funds to be able to meet its liabilities over the planning period.

The Group monitors performance against a range of predefined 
indicators, which will identify if experience over the planning period 
differs from risk appetite or expectations, allowing management action 
to be taken.

INTERNAL CONTROL
The internal control environment in St. James’s Place is built upon a 
strong control culture which is underpinned by our Code of Ethics and 
organisational delegation of responsibility. The Board has adopted the 
‘three lines of defence’ model for the internal control system, under 
which the 1st Line is Business Operations, the 2nd Line is Oversight 
Functions including Risk Management and Compliance, and the 3rd Line 
is Independent Assurance. The purpose of this internal control system is 
to provide reasonable assurance regarding the achievement of objectives 
relating to operations, reporting, and compliance.

50

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415PRINCIPAL RISKS AND UNCERTAINTIES
The following tables summarise the principal risks and uncertainties that are inherent within both the Group’s business model and the market in 
which we operate. These are the risks which could have a material impact on the key strategic outcomes in the five areas set out on page 49. 
The Group Board and the Boards of the insurance entities have responsibility for assessing their main risks and these are monitored on a regular basis 
by the Risk Committee, the Executive Board, the SJPUK and SJPI Boards, the SJPI Risk and Compliance Committee and the SJPI Singapore Branch 
Executive Management Committee.

Against each of the principal risks, consideration is given to the level of exposure and the extent to which the risk can be mitigated. For example, the 
Group believes that the Accumulation of Reputational Issues risk set out below presents a significant exposure yet is difficult to mitigate beyond the 
processes currently in place across the business. Conversely, the Investor Relations risk described below presents a more moderate exposure and can 
be mitigated through the ongoing development of the Investor Relations team.

In reflection of the stability and consistency of the Group’s business model, there have been no significant changes in the principal risks to the Group 
over the last year. However, notable political events and economic changes during the year have had the effect of bringing certain risks, in particular 
those in respect of market performance and relative exchange rates, into sharper focus. The changes in government and uncertainties created by the 
vote to leave the European Union have led to an increase in the risks associated with regulatory, legislative and tax changes, although the Group 
remains well positioned to accommodate and build on any such changes. 

The principal risks and uncertainties, the business outcomes on which they impact, and the high level controls and processes through which we aim to 
mitigate them, are as follows:

Non-financial Risks 

Risk

Description

Outcome

Management and Controls

Systemic 
advice failure

Clients rely on their SJP Partners for the 
provision of initial and ongoing advice. 
Failures in the quality of advice or 
documentation of advice could lead to redress 
costs, reputational damage and regulatory 
intervention.

Clients

Cyber risk or 
outsourcing 
failure

Clients, 
Financials and 
Shareholders

The Group’s business model involves the 
outsourcing of administration to third parties. 
Poor service from, or failure of, one of these 
third parties, the failure of an IT system, or a 
significant cyber attack or fraud, could lead to 
disruption of services to clients, reputational 
damage and profit impacts. In particular, a 
significant cyber attack could cause very 
substantial reputational damage.

Low yield 
environment

Our approach to investment management may 
fail to deliver expected returns to clients of 
the Group or the range of products and 
services offered may become inappropriate for 
client needs.

Clients

There are many processes in place to mitigate this risk, 
including detailed advice guidance with appropriate governance 
around changes and updates, appropriate incentive structures, 
Partner training and accreditation, compliance procedures, 
monitoring processes and quality checking. The Group 
guarantees the advice given by Partners and also has appropriate 
professional indemnity insurance in place.

We maintain close working relationships with our outsourcing 
partners, who are central to our business model. This enables 
us, in seeking to work effectively and efficiently together, to 
deliver the best result. Service level agreements are in place and 
performance is monitored against these. In the extreme event, 
all our relationships are governed by formal agreements with 
notice periods. The business continuity arrangements of each 
outsourcer are also continually tested and improved and 
scenario analysis is carried out.

An effective information security control framework is in place 
and we continue to enhance our existing cyber security risk 
management capabilities in light of the increasing threat in 
this area.

We actively manage and monitor the performance of our 
investment managers through the Investment Committee, 
which also makes use of firms of professional investment 
advisers, including respected independent investment research 
consultancies, Stamford Associates, Redington and AON 
Consulting, to help them with this key task. We offer a broad 
range of funds, which allows client diversification and mitigates 
our new business, persistency and market risks. Effective 
governance frameworks are in place in respect of manufactured 
and third-party products.

Key:    

 Clients 

 Partners 

 Financial 

 Regulation 

 People

Annual Report and Accounts 2016

51

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationRISK AND RISK MANAGEMENT continued

Non-financial Risks continued

Risk

Description

Partner 
proposition, 
recruitment 
and retention

Regulatory, 
legislative 
and tax 
environment

Competition 
and charge 
pressure

Group products are distributed, and ongoing 
advice is provided, exclusively through the SJP 
Partnership. Inadequacies in the Partner 
proposition, range of products, technology or 
services offered to the Partnership may result 
in inefficiencies and frustration, with 
consequent loss of Partners and client impact, 
or inability to recruit sufficient, high quality 
new Partners or field management.

The nature of the Group is such that it falls under 
the influence of regulators and legislators in 
multiple jurisdictions, a growing number given 
the Group’s expansion into Asia. Wholesale 
changes to regulations or to the political 
environment may result in implementation costs 
and disruption to business. The Group could face 
a fine or regulatory censure from failure to 
comply with applicable regulations, with 
increased supervisory intrusion and disruption 
to business. 

Competitor activity in the adviser based wealth 
management market may result in a reduction 
in new business volumes, reduced retention of 
existing business, pressure on margins for both 
new and existing business, and the potential 
loss of Partners and key employees.

The low yield environment places additional 
pressure on client charges and advice fees.

Outcome

Partners

Regulators

Financials
and 
shareholders

Availability 
of credit

Lack of availability of credit may limit the 
Group’s ability to provide Partner loans and 
make strategic investments.

Financials
and 
shareholders

Investor 
relations

Failure to communicate effectively with new 
and existing shareholders may lead to falls in 
the share price and reputational damage.

Accumulation 
of reputational 
issues

People and 
culture

The success of the Group is closely linked 
with the strength of the St. James’s Place 
brand. An accumulation of reputational issues, 
for example, advice failures, fraud, service 
issues, low client investment returns, has 
the potential to damage the brand, leading 
to reduced retention and lower levels of 
new business.

People and the distinctive culture of the 
Group play an important part in its success. 
Poorly managed expansion, succession, 
culture and resourcing may lead to loss of 
valued individuals, increased risk of errors, 
and failure to deliver on the business plan.

Financials
and 
shareholders

Financials
and 
shareholders

People

52

Management and Controls

The Partner proposition is an area of continual focus, with 
outputs from regular Partner surveys and other Partner 
feedback being reflected on an ongoing basis. We employ a 
number of specialist managers specifically to manage the 
recruitment and retention of high quality Partners, and a 
dedicated senior management team oversees the SJP Academy, 
which broadens our recruitment streams. Formal retention 
strategies are in place to ensure that, wherever possible, we 
retain good quality and experienced Partners. All recruitment 
and retention activity is closely monitored.

Regulatory and legislative change is largely a risk which cannot 
be mitigated, although the Group seeks to engage with 
regulators and policy makers in an open and constructive 
manner, with the aim that key issues impacting the Group are 
taken into consideration in the drafting of changes. Our 
governance structures, management committees and 
compliance monitoring activities seek to ensure we remain 
compliant with regulation.

This risk is mitigated through ensuring our business is run 
efficiently, being responsive to the needs of our clients and 
Partners and seeking continual improvements to processes.  
Charges are benchmarked against competitors and competitor 
activity is monitored allowing action to be taken in a timely 
manner if required. The Group offers a diversified product 
range, including manufactured and third party products. We 
have a proven track record in Partner and employee acquisition 
and retention. Our more established Partners often have 
significant equity stakes in their practices and their ability to 
access these is structured to aid retention. Similarly, variable 
remuneration of key employees is structured to aid retention. 

A debt funding policy is in place, with committed funds 
available through the revolving credit facility. Credit approved 
bank lending facilities are available to support Partner loans. 
Further corporate borrowing requires approval at Board level.

This risk is mitigated through the work of the investor relations 
team, whose remit is to ensure the maintenance of positive 
relationships with shareholders.

Mitigants for individual reputational events are described 
earlier in the table. The Group seeks to achieve the best 
possible outcomes for its clients and the cultural driver of 
‘doing the right thing’ runs through the whole organisation. 
However, it is recognised that isolated incidents will occur and, 
when this is the case, the Group seeks to rectify the issue and 
achieve positive outcomes for clients.

This risk is mitigated through effective leadership, succession 
planning, the implementation of executive and management 
development initiatives and regular surveys and consultation 
groups. The latter enable us to monitor the sentiment of our 
staff and Partners and identify any potential adverse impacts 
upon, or trends within, our culture, and respond appropriately.

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415         
Financial Risks

Risk

Description

Outcome

Management and Controls

A reduction in funds under management 
owing to market shocks, poor market 
performance or currency and exchange rate 
movements would reduce future AMC 
income, and hence future profits. 

Financials
and 
shareholders

The Group accepts the risk of reduced future profits as a result 
of market shocks, poor market performance, adverse 
movement in credit spreads or currency movements. This risk 
is mitigated to an extent by the diversified fund range. 

Market Risk 
– Loss of 
Annual 
Management 
Charge (AMC) 
income

Insurance risk

A reduction in funds under management 
owing to poor retention would reduce future 
AMC income. This may arise from factors 
such as changes in the economic climate, poor 
investment performance, competitor activity, 
or reputational damage to the Group.

Financials
and 
shareholders

Adverse mortality or disability experience, in 
particular higher death claims following an 
incident or widespread illness, or longer-term 
increases in mortality rates, would reduce 
future profits.

Expense risk

Increased expenses, in particular higher than 
expected administration costs, would reduce 
future profits.

Financials
and 
shareholders

Retention risk is managed through the long-term relationships 
between Partners and clients. In particular, Partners keep 
clients informed during periods of market volatility, and lower 
risk funds and portfolios are available, with no charges for 
switching. The Investment Management Approach involves 
monitoring of fund manager performance, and changes are 
made where appropriate. Some of the key sources of 
reputational risk and related controls are described in the table 
above.

Mortality and disability risk is substantially reduced through 
the use of reassurance with low retention. Mortality risk 
benefit on investment products are generally limited to 1% of 
invested assets. Most risk deductions are reviewable and an 
increase in reassurance rates would be passed on to clients 
through increases to charges and/or premiums within five 
years. Experience analysis is performed.

Expenses are controlled through contracts with third party 
administrators and expense controls at Group level, so that 
growth in average per policy expenses is no greater than the 
rate of increase in the average weekly earnings index. 
Administration charges are reviewable.

Clients meet investment management fees directly through the 
product, with changes, both positive and negative, also passed 
on.

Interest rate 
and credit 
risks 

Changes in interest rates or the failure of a 
counterparty may reduce the value of fixed 
interest assets held by the shareholder.

Financials
and 
shareholders

Generally, shareholder funds are invested in high credit rating 
and highly liquid cash and cash equivalent investments, and only 
highly rated reinsurers are used.

Key counterparties include reassurers, banks, 
money market funds, issuers of fixed interest 
securities, Partners to whom loans have been 
granted, and other debtors.

Liquidity risk

Liquidity issues may arise from client requests 
to switch or withdraw money from unit 
linked funds, and through events that may 
require immediate recourse to shareholder 
funds.

Financials
and 
shareholders

However, in support of the business, some shareholder funds 
(outside the insurance companies) are used to provide loans to 
Partners. These are secured against income streams on a 
conservative multiple and with appropriate financial 
monitoring.

A pre payment has been made to IFDS in anticipation of future 
benefits arising from the development of the new Bluedoor 
administration system. However, the contract with Bluedoor 
would enable the Group to continue to use the Bluedoor system 
in the event of failure of IFDS.

Client funds are invested in deep and liquid markets and, where 
investments are less liquid, contractual terms are included, 
allowing the flexibility to defer withdrawals. Sizeable balances 
of liquid shareholder assets are maintained and the emergence 
of cash profits is monitored. Banks’ propensity to lend in 
support of Partner loans is also monitored.

Annual Report and Accounts 2016

53

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationCORPORATE SOCIAL RESPONSIBILITY REPORT

ST. JAMES’S PLACE IS COMMITTED 
TO GROWING OUR BUSINESS 
IN A WAY THAT CONSIDERS 
THE ECONOMIC, SOCIAL AND 
ENVIRONMENTAL IMPACTS OF 
WHAT WE DO 

We understand that responsible management is 
important to all our stakeholders – shareholders, 
clients, Partners, employees, suppliers and the 
communities in which we operate.

Our commitment to responsible management 
was established in the founding principles of 
the Company and is expressed in both the ‘Our 
Approach’ document, which is shared with all 
members of our community, and the ‘What it 
means to be a member’ brochure, which sets 
out the expectations for our Partners. We 
believe responsible management continues to 
be embedded in our culture and reminders and 
encouragement to live by this philosophy are 
provided regularly through team meetings, and 
employee and Partner newsletters. 

By living up to the expectations established 
within our culture, we believe we will be able 
to demonstrate trustworthiness, reliability and 
a commitment to the common good. In a world 
where the reputation of the financial services 
industry is constantly under pressure, we aspire 
to create an authentic alternative which all our 
stakeholders can trust, and which the 
communities we are part of can appreciate 
and respect. 

OUR APPROACH TO CORPORATE 
SOCIAL RESPONSIBILITY (CSR)
We are constantly seeking to improve our 
delivery, but recent public endorsements include:
•  We have received various awards relating to 
our client offering over the years. Most 
recently, these have included the Wealth 
Adviser Award for ‘Best Private Client 
Investment Manager’ (fourth year running), 
the Personal Finance Awards ‘Best Financial 
Adviser’ (seventh year running), FDs’ 
Excellence Awards ‘Pension Firm of the 
Year’, City of London Wealth Management 
Company of the Year Award (second year 
running), What Investment Readers’ Award 
‘Best Wealth Manager’ and Shares Magazine 
Awards ‘Best Wealth Manager’.

•  Our business model has been recognised 
through winning the 2016/17 Britain’s 
Most Admired Companies Award in our 
sector for the second year running, which is 
run in association with Management Today. 
•  Our continued inclusion in the FTSE4Good 
Index, which comprises companies that 
meet globally recognised corporate social 
responsibility criteria, recognised our 
positive culture and ongoing commitment 
to responsible management.

CSR GOVERNANCE
Responsible management is central to our 
culture, and the task of maintaining this 
culture (including our CSR ambitions) is a key 
focus of the Executive Board, with oversight by 
the full Board. 

The Executive Board is supported in this 
objective (as in all of their work) by a number of 
sub committees, which are chaired by 
Directors or senior management.

Managing Committee
Our Culture

CSR overview, Local 
Community, Volunteering, 
Suppliers and the Environment

Investment Management 
Approach

The St. James’s Place  
Foundation

Executive Board

CSR Group

Investment Committee

Foundation Trustees

Remit
To ensure the strength and maintenance of the unique 
culture throughout our community.

To co ordinate the Group’s approach to CSR and CSR 
Department with particular focus on promoting local 
community engagement and environmental matters.

To manage our Investment Management Approach and 
oversee our fund managers.

To manage the St. James’s Place Foundation, including 
overseeing grant making and compliance with the 
charity’s objectives. 

54

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415COMMUNITY SUPPORT
2016 Highlights 

The St. James’s Place Foundation 
We have always recognised our social 
responsibility to our local communities and, 
from the founding of the Group, have 
encouraged our staff and Partners to use their 
expertise to help local charities and other 
voluntary organisations. The desire to provide 
support to the less fortunate in society resulted 
in the establishment of the St. James’s Place 
Foundation which continues to receive support 
from all parts of the St. James’s Place 
Community: employees, Partners, clients, 
suppliers and shareholders. This has been 
another record year for fundraising by members 
of our community and, as a result, the 100% 
matching grant and other support from the 
Company was £3.7 million. Since 1992, the  
St. James’s Place Foundation has now raised 
and distributed over £54 million to good 
causes. Additional information from the 
St. James’s Place Foundation about its activities 
is provided on pages 62 to 65 or available from 
its website at www.sjpfoundation.co.uk.

Community Volunteering and Support
St. James’s Place has a strong tradition of 
volunteer support for the work of the 
Foundation, but 2016 has seen continued and 
significant increases in our staff volunteering 
for wider CSR initiatives and in work time 
community support. 

In 2016 we have launched a new initiative to 
partner with local charities to provide both 
financial support and the physical and skills 
capital of our organisation. We are not 
supporting specific projects, but rather the core 
charity to improve efficiency and sustainability. 
These partnerships are aimed to last five years 
with decreasing funds but increasing staff ties 
and skills based support.  

In this first year we have partnered with:
•  The Churn Project, which works to 

improve the quality of life and well being of 
isolated and disadvantaged people within 
Cirencester; and 

•  Cirencester Housing for Young People 

(CHYP) which provides a home for young 
people at serious risk of homelessness as 
well as pastoral care and mentoring. 

Staff support has included Marketing, Property 
and IT expertise and Partners have provided 
financial advice. During 2017 we aim to add 
three more charities to this initiative and 
empower these charities to work together as 
they all strive to help the same people. 

We are also pleased to have maintained our 
drive to link the professional skills of our 
employees to the professional needs of local 
charities. During 2016 we were able to offer 86 
of our staff, who already volunteer with a local 
community organisation, a grant of £300 as our 
way of recognising and supporting the 14,800 
hours of volunteering they gave in their own 
time. We also formalised our encouragement 
for staff to get involved with community 
activity, by offering all members of staff two 
days a year for community support in work 
time. This has been used to support The 
Foundation, to get involved in other corporate 
CSR initiatives or through giving skills directly 
to a charity of their choice. In 2016, 27.4% of 
staff used half a day or more of their two days 
and increasing this is a core objective of 2017. A 
new CSR initiative introduced in 2016 was our 
community team challenges. These provide an 
opportunity for groups of colleagues to 
undertake community and charity projects 
together, which can also be beneficial in 
strengthening teamwork and motivation. 1,200 
hours of team community work have been 
undertaken this year, working with causes local 
to our offices including local charities, 
conservation projects, and an NHS trust. 

Responsible 
management is 
central to our 
culture

55

Strategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationSt. James’s Place plcAnnual Report and Accounts 2016CORPORATE SOCIAL RESPONSIBILITY REPORT continued

88%

of Group employees and contractors involved 
in some kind of citizenship activity.

STAFF GIVING THROUGH 
SALARY COVENANT

STAFF PARTICIPATING 
IN CSR ACTIVITIES

18%

77%

STAFF ORGANISING 
FOUNDATION ACTIVITIES

STAFF PARTICIPATING IN FOUNDATION 
FUNDRAISING EVENTS

12%

41%

Employability Skills for Young People
St. James’s Place is an entrepreneurial 
organisation and we have always been keen that 
the next generation should be able to contribute 
successfully through employment. In 2016 our 
work with Cirencester College, including our 
apprentices’ initiative, continued to be the 
heart of this workstream. 

Cirencester College
St. James’s Place has now been providing 
support to Cirencester College, a further 
education college local to our head office, for 
over twelve years. During that time, we have 
been able to offer 82 internships to students 
from Cirencester College, with 29 of them 
turning into full time employment 
opportunities often in our Apprenticeship 
scheme (see below). However, our main 
involvement has been providing support for the 
four ‘Academy Programmes’, operated in 
conjunction with the national charity ‘Career 
Ready’, each designed for students who aspire 
to work in a particular market sector. The 
support provided includes providing paid 
summer internships, mentors, and business 
coaching to many students. 

Apprenticeships 
Working in conjunction with Cirencester 
College, which provides the training, our 
apprenticeship programme is now a 
cornerstone of our long-term recruitment 
policy. Our 2016 September intake of 14 has 
included apprenticeships in Financial Services, 
Business Administration, Marketing, IT and 
Accountancy. The 2016 programme has been 
enriched by the addition of the Duke of 
Edinburgh’s Award for all our apprentices.  
A further intake of 14 apprentices is planned  
for September 2017.

14 hours

the number of hours our employees 
receive per year for community 
support in work time.

8.1 hours

the average number of hours our employees 
and contractors gave to support our 
communities in 2016, during work time.

4.4 hours

the average number of hours our employees 
and contractors gave of their own time in 
support of our CSR activities and the Foundation. 

56

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415Other Employability Skills Training
This year we have maintained out support for 
organisations like Young Enterprise and 
Employability UK, but also started to support 
The Duke of Edinburgh’s Award and the Urban 
Stars programme; all helping young people 
bridge the gap between education and work.  
We have also maintained our support for local 
schools with staff giving their time to support 
CV workshops, networking days, assemblies, 
interview training and work experience.

With increased focus on careers education in 
schools and colleges we believe this is an 
important area in which we can develop our 
offering in 2017, moving beyond providing 
grants to finding ways of working more actively 
in supporting these organisations with staff 
skills and expertise.

Financial Education
As one of the leading providers of financial 
advice to individuals and business owners in the 
UK, we recognise the importance and value 
of financial education and this continued to 
be a core focus in the year. During 2016 we 
significantly increased the delivery of our Year 
9 and Sixth Form Financial Education courses 
with schools. Offering a mix of full day, half 
day and flexible modular programmes we 
supported PSHE (Personal, Social and Health 
Education) and Maths curriculum in 15 schools 
and two charities in Gloucestershire, Wiltshire 
and London. We have developed a team of staff 
to go into the schools to deliver our courses 
which brings the day to life for the students 
and delivers excellent engagement and positive 
experiences learning about tax, budgeting and 
understanding debt. In all, 27 sessions have 
been delivered supporting over 2,000 students. 
We have been able to both lead and support 
these days thanks to the 81 individual staff who 
volunteered to be involved, in all, giving 550 
hours of work time. 

Following the success of 2016 we will look to 
maintain the scale of our Financial Education 
programme in 2017 and expand delivery to 
schools and charities in more locations across 
the UK supported by volunteers from our 
offices and wider Partnership.

£495,172 

the total value of all the time our 
employees and contractors gave 
in work time.

£4.63m

the total cash value we invested this year in 
our communities and good causes through 
our CSR programmes and the SJP Foundation.

1,773

the number of young people our staff have 
worked with face to face through our Financial 
Awareness programme.

Loughborough University Swimming 
In 2016, we were pleased to continue our 
sponsorship of the Loughborough University 
Swimming programme. This enables the squad 
to receive additional coaching and, since our 
relationship started in 2007, the team have 
medalled in all major UK and International 
events including European, Commonwealth, 
World Championships and the Olympic Games.

Four of the 26 strong British Swimming team 
at the Rio Olympics were part of the 
Loughborough University’s Fast Swimming 
programme: Francesca Halsall, Molly 
Renshaw, Georgia Davies and Tim 
Shuttleworth. Adam Peaty, who also trains at 
the University, won Britain’s first medal of the 
games, a Gold in the men’s 100 metre 
breaststroke. The 21 year old then led Team 
GB to win Silver in the men’s 4 x 100 metre 
medley relay.

In measuring our CSR community support 
activities, we use the LBG measurement 
methodology.

Apprentices

57

Strategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationSt. James’s Place plcAnnual Report and Accounts 2016 
CORPORATE SOCIAL RESPONSIBILITY REPORT continued

RESPONSIBLE INVESTING 
At St. James’s Place we place emphasis on the 
principles of responsible investing (RI) in the 
management of our clients’ assets and in the 
integration of environment, social and 
governance (ESG) factors into the investment 
process. We see this as a tool for better 
managing risk and generating sustainable, 
long-term returns and better financial 
outcomes.

We have continued to develop our approach  
to RI during 2016, with the adoption of  
the St. James’s Place Approach to Responsible 
Investing Policy and its extension to cover all of 
our major asset classes – equities, fixed income 
and property. Our policy draws upon the 
United Nations Principles for Responsible 
Investment (UNPRI) but we also look to other 
exemplars, such as the Stewardship Code and 
the Investment Association’s Stewardship 
Reporting Framework, the FTSE4Good 
criteria, as well as industry good practice.  
We encourage the investment advisers, where 
appropriate, to become signatories of these 
associations.

We have also established a dedicated RI 
Governance Group with the objective of 
promoting the principles of RI across our fund 
range.  We continue to engage with our 
community of fund managers with a 
comprehensive programme of pre appointment 
due diligence and ongoing oversight. This 
includes a major emphasis on the incorporation 
of ESG into the investment process and the 
importance of stewardship activities, including 
engagement and voting. In 2017 we plan to 
publish our first RI dedicated client report.

SUPPLIERS AND SUPPLY CHAIN 
St. James’s Place believes in treating all our 
stakeholders fairly. We also believe in the 
benefits to be gained from building long-term 
relationships based on mutual trust. As a result, 
many of our key suppliers have been associated 
with the Group for a number of years and we 
have been able to cultivate very strong and 
mutually beneficial relationships, such as our 
providers of outsourced administration 
services: IFDS, Capita and State Street. 

More generally, we expect all our suppliers to 
act in accordance with the standards embedded 
in our culture, and will undertake due 
diligence on new service providers to ensure 
we are comfortable with their approach to 
socially responsible management. Since 2014 
we have been accredited with the Living Wage 
Foundation, which involves us working closely 
with our supply chain. We are particularly 
pleased that many of our suppliers share our 
desire to make a positive and lasting difference 
to the lives of those less fortunate than 
ourselves, and we are very grateful to all those 
who have provided support to the St. James’s 
Place Foundation, both through donations and 
through active participation in many of the 
events. 

St. James’s Place has always placed great 
reliance on the support of third party suppliers 
and the continued success of our business 
reflects, amongst other things, our success in 
cultivating and managing successful 
relationships with suppliers. We are pleased to 
remain signed up to the Prompt Payment Code 
which is encouraged by the Department of 
Business, Energy and Industrial Strategy (BEIS) 
and demonstrates a commitment to good 
practice between organisations and their 
suppliers. Signatories to the Code commit to 
paying their suppliers within agreed and clearly 
defined terms, and commit also to ensuring 
that there is a proper process for dealing with 
any issues that may arise.

THE ENVIRONMENT 
St. James’s Place is committed to managing 
our environmental impact through effective 
monitoring of energy systems, travel, water 
usage and waste recycling. We recognise the 
effect our business can have on climate change 
and manage our business activities to reduce 
this impact where possible. We were pleased to 
see these efforts recognised in 2016, when we 
were awarded a ‘Grade B, Management’ by the 
CDP (formerly Carbon Disclosure Project). 

Oversight of our environmental strategy is 
through a Corporate Social Responsibility 
Group (CSR Group) with ultimate 
responsibility resting with David Bellamy 
(CEO). The group meets on a monthly basis 
and reviews environmental performance.

We collect and report our environmental data 
from October to September. The following 
tables summarise targets and progress, 
expressed in terms of both absolute and 
normalised CO2e emissions for our core 
business activities in recent years. Core 
business activities are defined as those within 
‘Operational Control’. Our emissions are 
calculated in line with the Greenhouse Gas 
Protocol using the 2016 emission factors 
provided by DEFRA. The emissions were 
calculated by our external sustainability 
partner, Carbon Clear.

As our business continues to grow, we have 
worked to integrate the acquired entities and 
our offices in Asia into the Company wide 
environmental reporting. Our new building in 
Cirencester has not been accounted for in this 
year’s carbon footprint, as staff moved into 
there after our current reporting year. We have 
achieved a BREEAM rating of ‘very good’ for 
the new building and will account for it within 
next year’s carbon footprint.

In 2016 we exceeded the Scope 1 and 2 targets 
that were set in 2013, in both absolute and 
normalised terms. We have now confirmed our 
next set of emission reduction targets. As a 
Company, we have committed to reducing our 
Scope 1 and 2 absolute emissions by 50% 
between 2016 and 2020. We plan to achieve 
this target through a range of initiatives, 
including procuring renewable electricity for 
our UK offices.

58

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 031834151) Targets
Absolute Emissions Targets

ID
Abs1

Abs2

Abs3

Scope
1

Description
Gas and owned vehicles

2

3

Electricity

Business travel, waste, hotel stays, Electricity T&D

% of
Emissions
in Scope

% Increase
p.a. from
Base Year

Base Year

Base Year 
Emissions

Target Year

100%

100%

100%

5%

5%

5%

2013

2013

2013

851

2,218

3,704

2016

2016

2016

Normalised Emissions Targets

ID
Int1

Int2

Int3

Scope
1

Description
Gas and owned vehicles

2

3

Electricity

Business travel, waste, hotel stays, Electricity T&D

% of
Emissions
in Scope

% Increase
p.a. from
Base Year

Base Year

Base Year 
Emissions

Target Year

100%

100%

100%

0%

0%

0%

2013

2013

2013

3.03

7.90

13.18

2016

2016

2016

2) Progress 
Absolute Emissions Progress

ID
Abs1

Abs2

Abs3

Scope
1

2

3

Abs3.1 3 (Property Trust 

Investments and WTT)

Normalised Emissions Progress

Actual Emissions 
in Year 
(tonnes CO2e)
683 

2,126 

 4,847 

12,130 

ID
Int1

Int2

Int3

Scope
1

2

3

Normalised Emissions 
in Year (tonnes CO2e 
per 
‘000 sq ft)

1.73 

5.40 

12.31 

% Variance 
from Target

Comment

-31% Emissions from gas and owned vehicles have continued to decrease, 
meaning that we have exceeded our Scope 1 absolute target. 

-17% Emissions from electricity increased from last year due to the 

inclusion of acquisitions in the carbon footprint, but we have still 
exceeded our Scope 2 absolute target. 

13% Scope 3 emissions appear to have increased due to an improvement in 
the methodology used to calculate emissions from air travel, giving us 
a more accurate representation of Scope 3 emissions going forwards. 

n/a We calculated the emissions from our Property Trusts Investments 
and for the Well to Tank (WTT) component of our Scope 1 and 2 
emissions for the first time last year, so they were not considered 
within the 2013 target.

% Variance 
from Target

Comment

-43% Whilst our floor area has continued to increase, our Scope 1 

-32%

-7%

emissions have decreased, leading to a significant decrease in the 
intensity of emissions. The Scope 2 intensity has also decreased, 
in line with a reduction in the carbon intensity within the 
national grid. Trends in Scope 3 emissions are more difficult to 
predict because emissions from business travel and conferences 
are variable year on year. Nonetheless, we have exceeded our 
Scope 3 intensity target.

The table below illustrates the changes in our absolute emissions over the past three years. During this time, we have taken steps to improve our data 
quality and calculation methodology. This has enabled us to gain a more accurate understanding of our environmental impact and therefore to take the 
appropriate steps to mitigate it.

3) Gross Emissions (excluding Property Trusts Investment and WTT)

ID
Abs1

Abs2

Abs3

Scope
1

Activity
Gas and owned vehicles

2

3

Electricity

Business travel, waste, hotel stays, Electricity T&D

Total

       Gross Emissions (tonnes CO2e)

2014

932

1,888

2,366

5,187

2015

764

1,984

2,559

5,307

2016

683

2,126

4,847

7,656

59

Strategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationSt. James’s Place plcAnnual Report and Accounts 2016APPROVAL OF 
THE STRATEGIC REPORT

As part of the Annual Report by the Directors it is a statutory requirement to 
produce a Strategic Report.

The purpose of the report is:
‘to inform members of the company and help them assess how the Directors 
have performed their duty under section 172 of the Companies Act 2006 
(duty to promote the success of the Company)’.

The objective of the report is to provide shareholders with an analysis of the 
Company’s past performance, to impart insight into its business model, 
strategies, objectives and principal risks and to provide context for the financial 
statements in the Annual Report. 

The Directors consider that the report, comprising pages 1 to 59 of this 
document, meets the statutory purpose and objectives of the Strategic Report. 

On behalf of the Board:

David Bellamy 
Chief Executive 
27 February 2017

Andrew Croft
Chief Financial Officer

60

St. James’s Place plc

Annual Report and Accounts 2016 

Registered No. 03183415

ST. JAMES’S PLACE 
FOUNDATION

A grant making charity with a difference.

Annual Report and Accounts 2016

61

Strategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationSt. James’s Place plcST. JAMES’S PLACE FOUNDATION

THE FOUNDATION IS A CORE PART OF THE COMPANY’S  
CULTURE AND HAS BEEN FROM THE START IN 1992

In May 2016, the Directors of St. James’s Place were delighted to announce that our community had raised 
and distributed £50 million to good causes since inception in 1992 through the grant making charity, the 
St. James’s Place Foundation.

The Directors are also particularly proud of the fact that over 80% of our staff and members of the St. James’s 
Place Partnership make regular contributions to the Foundation from their earnings. To our knowledge, we 
are unique in the UK in having such a high proportion of our own community giving regularly in this way.

At the end of 2016, 89% of St. James’s Place Partners and employees were giving to the Foundation through 
their pay or earnings on a monthly basis.

Amount raised and 
distributed to good causes 
Over £54m

Raised in 2016
£7.6m

Percentage of Partners 
and employees who 
donate each month
89%

62

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415The Picos Mountains Challenge

Summer Swing Event

The Jurassic Coast Walk

In addition, Partners and employees showed 
their generosity by raising £12,000 in support 
of Save the Children’s emergency appeal for 
those devastated by Hurricane Matthew in 
Haiti.

A GRANT MAKING CHARITY WITH 
A DIFFERENCE
Rather than utilising funds received from an 
endowment or an investment, funds are raised 
and donated by the St. James’s Place 
community and matched pound-for-pound by 
the Company. The Company also covers all 
related expenses which ensures all donated 
funds go direct to the supported charities. 

FUNDRAISING AND EVENTS 
The St. James’s Place Foundation enjoyed 
another record year for fundraising in 2016, 
raising over £7.6 million for good causes in the 
UK and abroad. This record was achieved 
partially thanks to valuable contributions from 
a number of successful fundraising events 
throughout the year, which represent a vital 
part of the Foundation’s income. 

The funds for the St. James’s Place Foundation 
come primarily from three sources (along with 
Gift Aid and interest):
1.  Regular monthly donations from St. James’s 

Place Partners and employees; 

2.  Our community take part in and organise 
fundraising events or challenges; and 
3.  Pound-for-pound matching by the Group.

In addition, individuals and businesses such as 
our fund managers, suppliers and service 
centres often generously support the 
Foundation.

Events included: 
•  The Big Walk along Dorset’s Jurassic 

coastline (£85,000);

•  The Picos Mountain Challenge (£55,000);
•  A gruelling three-day cycle challenge in 

Mallorca (£185,000);

•  A 150 mile paddle along the navigable 

length of the River Shannon (for which two 
St. James’s Place employees raised 
£10,000); and

•  £101,000 from the annual Summer Swing 

event in Cheshire.

All amounts shown include Company 
matching.

63

St. James’s Place plcAnnual Report and Accounts 2016Strategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationST. JAMES'S PLACE FOUNDATION continued

Supporting children and 
young people in 2016
£6.3m

Onside donation
£1m

2016 Hospice UK 
donation
£570k

MAJOR GRANTS INCLUDE:

64

Youth Zone

‘The St. James’s Place Foundation aims to make a positive and lasting 
difference to people’s lives through charitable giving, to those people who 
need it most.’ 

– Mark Longbottom, Head of the St. James’s Place Foundation 

The main theme that guides the Foundation’s giving is a focus on helping 
children and young people up to the age of 25; children or young people with 
a disability, life limiting condition or illness, or those who are socially and 
economically disadvantaged. 

The Foundation also funds projects aimed at disadvantaged young people not 
currently in education, employment or training and living on the margins of 
society. Our support is aimed at empowering young people to reach their 
full potential. 

A £500,000 donation from the Foundation to OnSide Youth Zones has helped 
build a state-of-the-art youth centre called ‘The Way’ in Wolverhampton. 
OnSide is a charity whose mission is to build a network of youth clubs across 
the UK, giving young people and those who are socially and economically 
disadvantaged, safe and inspiring places to go in their leisure time.

Opened in 2016, ‘The Way’ provides a vital space for young people to engage 
in sport, fitness, dance, arts, music, media, enterprise, well being and self 
improvement.

‘Only weeks after opening, we are absolutely thrilled to bits with the way 
young people in Wolverhampton are taking full advantage of the offer. 
With over 1,300 visits per week, we are already building strong 
relationships with young people and are able to give them the support 
they need.’ 

– Kathryn Morley, Chief Executive of OnSide Youth Zones

The charity was the brainchild of Bill Holroyd, Chair of the Bolton Lads and 
Girls Club, which was visited by over 3,000 young people each week. He 
realised other towns in the UK could benefit so he set up the OnSide Youth 
Zones and spearheaded the development across the country.

There are currently nine OnSide Youth Zones in the north of England and one 
in London, each providing quality, safe and affordable facilities for young 
people to engage in fun and productive activities geared towards improving 
their life chances, choices and opportunities.

Currently, the OnSide Youth Zone network boasts 15,000 members and aims 
to open 20 new centres by 2020. The Foundation has also committed 
£500,000 to help fund the build of a Youth Zone on the Wirral. To read more 
about OnSide visit:www.onsideyouthzones.org.

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415TRANSFORMING CARE FOR PEOPLE REACHING END OF LIFE
The hospice movement is one of the main areas of need that the St. James’s 
Place Foundation supports. The Foundation works closely with Hospice UK 
to help us to find suitable projects to fund, and they have done this for the last 
twelve years. Hospice UK is the national charity for hospice care, supporting 
over 200 hospices in the UK. Together they are focused on transforming how 
people are cared for at the end of life. 

In 2016 we donated £570,000 to Hospice UK to help a number of hospices 
improve their palliative care services and ensure people’s quality of life 
is enhanced.

The St. James’s Place Foundation also makes donations to charities supporting 
people with cancer and, following feedback from members of our community 
in August 2016, we plan to extend our support to mental health.

HOSPICES SUPPORTED INCLUDE:

THE FUTURE
In 2017, the Company and the Foundation celebrate their 25th anniversary 
and to mark this milestone, we aim to build on the £54 million raised since 
inception in 1992 and a number of special events are planned for the year, 
including: a gala dinner; a Foundation day with fundraising events happening 
all over the country; and special versions of our Big Walk, Overseas Trek and 
Cycle Ride. We also hope to announce details of a number of exciting and 
significant grants, which we believe will make a transformative difference to a 
charity and the people they help.

DOMINIC AND HIS MOTHER
Renata is a mother of three children, all of whom 
have an undiagnosed genetic condition. Renata’s 
youngest child, Dominic, is the most severely 
affected and he has been extremely ill at times and in 
and out of hospital his whole life. Dominic and his 
mother inspired the UK charity, Roald Dahl’s 
Marvellous Children’s Charity, to fund specialist 
nurses working to transform the lives of ill children.

The St. James’s Place Foundation donated £84,500 to 
Roald Dahl’s Marvellous Children’s Charity, spread 
over two years, to help fund the salary costs of a 
nurse specifically caring for children who are ill. The 
charity helps to make life better for seriously ill 
children and young people in the UK. The charity is 
inspired by the belief that every child has the right to 
a marvellous life, no matter how ill a child is or how 
short their life may be.

‘No one seemed to be able to tell 
me why. The more they looked 
for a cause, the more problems 
they found. I would spend days, 
that rolled into weeks, that 
stretched into months, crying 
myself to sleep next to his 
hospital cot wondering if the 
next day would be the one 
where they told me he was not 
going to live.’ 
– Renata

65

St. James’s Place plcAnnual Report and Accounts 2016Strategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place Foundation66

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415MEETING THE 
CHALLENGE

We will continue to focus on the fundamentals of the 
business: delivering good outcomes for our clients through 
the St. James’s Place Partnership.

We have always favoured identifying how developments 
in the governance environment lead to more effective 
returns for our shareholders. It is in all our interests to 
make sure we continue to deliver good outcomes for our 
clients and take care of our communities.

CONTENTS 

– Board of Directors
– Chair’s Report
– Corporate Governance Report
– Report of the Audit Committee
– Report of the Risk Committee
– Report of the Nomination Committee
– Directors’ Remuneration Report
– Directors’ Report
– Statement of Directors’ Responsibilities

Annual Report and Accounts 2016

67

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place Foundation 
Governance

Board of Directors

BOARD OF DIRECTORS 

SARAH BATES
CHAIR

DAVID BELLAMY
CHIEF EXECUTIVE

ANDREW CROFT
CHIEF FINANCIAL OFFICER

Date of Appointment: 
Chair January 2014.
Non-executive Director September 2004.

Date of Appointment: 
Chief Executive May 2007. Joined St. James’s Place 
1991 and appointed to the Board 1997.

Date of Appointment: 
Chief Financial Officer September 2004.
Joined St. James’s Place 1993.

Experience
Sarah brings over 30 years’ experience from the 
investment and investment management sectors, 
in both senior executive and non-executive 
capacities. She served as Chair of the Association 
of Investment Companies from 2011 to 2013. 
She retains a range of investment related 
responsibilities which support her Chairship of 
St. James’s Place.

Experience
David has worked in the financial services 
industry since 1973. He joined the Founders of 
the Company at the outset to establish the back 
office. Since then he has held a number of roles at 
St. James’s Place, including Group Operations 
Director and Managing Director. He is a Trustee 
of the St. James’s Place Foundation. 

External Appointments
Chair of JPMorgan American Investment Trust plc, 
and Witan Pacific Investment Trust plc. Non-
executive director of Worldwide Healthcare Trust 
plc and Polar Capital Technology Trust plc. Member 
of the investment committee of the Universities 
Superannuation Fund and on a voluntary basis, chair 
of the St. Joseph’s Hospice investment panel and 
trustee of the Liver Group Charity. 

External Appointments
Deputy chair of the Financial Conduct Authority’s 
Practitioner Panel.

Experience
Andrew joined the Company in 1993 and has been 
Chief Financial Officer since 2004. Having trained 
as an Accountant with Deloitte Haskins and Sells 
(now part of PricewaterhouseCoopers LLP) he 
then worked in the Financial Services sector. 
Since joining St. James’s Place he has held 
a number of roles within the Finance department, 
assuming the role of Finance Director in 2002. 
He is a Trustee of the St. James’s Place 
Foundation.

External Appointments
Lay member of the Audit, Risk and Investment 
Committees of the Royal College of Surgeons 
of England.

IAN GASCOIGNE
MANAGING DIRECTOR

Date of Appointment: 
Executive Director January 2003.
Joined St. James’s Place 1991.

DAVID LAMB
MANAGING DIRECTOR

Date of Appointment:  
Executive Director December 2007.
Joined St. James’s Place 1992.

Experience
Ian is Managing Director responsible for the 
management and development of the Partnership. 
He has worked in the financial services industry 
since 1986 and has considerable experience in the 
financial advisory space. Ian is a Trustee of the 
St. James’s Place Foundation.

Experience
David is Managing Director with responsibility for 
Private Client, International and the Group’s 
investment businesses including the fund range. He 
is a Fellow of the Institute and Faculty of Actuaries, 
having worked in the financial sector since 1979 and 
has significant experience in wealth management, 
together with investment and portfolio management. 
He is a Trustee of the St. James’s Place Foundation.

External Appointments
Member of the Strategic Advisory Board of 
Loughborough University School of Business and 
Economics.

External Appointments
Non-executive director of The Henderson 
Smaller Companies Investment Trust plc.
Governor of the University of the West of 
England.

68

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415Page Title at start:Content Section at start:



IAIN CORNISH
SENIOR INDEPENDENT (SID)  
NON-EXECUTIVE DIRECTOR

Date of Appointment: 
Senior Independent Director January 2014.
Non-executive Director October 2011.

Experience
Iain brings experience from both the financial and 
regulatory environments. He was a senior 
consultant at KPMG, specialising in the banking 
and finance sector, and then served as chief 
executive of the Yorkshire Building Society. In 
recent years he has been an independent director 
of the Prudential Regulation Authority.

External Appointments
Chair of Shawbrook Group plc, Non-executive 
director of Arrow Global Group plc and Treasurer 
of MacMillan Cancer Support.




SIMON JEFFREYS
INDEPENDENT 
NON-EXECUTIVE DIRECTOR

Date of Appointment: 
Non-executive Director January 2014.

Experience
Simon brings experience of the auditing world and 
financial services. He was a senior audit partner 
with PricewaterhouseCoopers LLP from 1986 to 
2006 where he also led their Global Investment 
Management practice. Between 2006 and 2014, 
Simon was CFO and chief administrative officer at 
Fidelity International and then CFO and chief 
operating officer at the Wellcome Trust.

External Appointments
Chair of AON UK Limited, non-executive director 
and chair of the Audit Committees of Henderson 
International Income Trust plc and SimCorp A/S, a 
listed Danish financial services software company, 
and non-executive director of Templeton Emerging 
Markets Investment Trust plc.





BARONESS WHEATCROFT
INDEPENDENT 
NON-EXECUTIVE DIRECTOR

Date of Appointment: 
Non-executive Director April 2012.

ROGER YATES
INDEPENDENT 
NON-EXECUTIVE DIRECTOR

Date of Appointment:
Non-executive Director January 2014.




Full biographical details may be found on the 
corporate website at www.sjp.co.uk

Committee key:
  Member of Audit Committee
  Member of Risk Committee
  Member of Remuneration Committee
  Member of Nomination Committee
  Member of Investment Committee

  Denotes Chair of Committee

Experience
Baroness Wheatcroft brings experience of the 
media and also the legislature. Her career has 
included editorial roles at both the Sunday 
Telegraph and The Times, as well as being 
editor-in-chief at the Wall Street Journal, Europe. 
She is a member of the House of Lords. Her 
financial services experience includes previous 
appointments as a non-executive director of 
Barclays Group plc and Shaftesbury plc.

Experience
Roger brings over 30 years of investment 
management experience. He started his career 
with GT Management Limited in 1981 and has 
subsequently held positions at Morgan Grenfell, 
Invesco and Henderson Group plc, where he was 
chief executive officer. Most recently, he was chair 
of Electra Private Equity plc and a non-executive 
director of IG Holdings plc.

External Appointments
Non-executive director of Fiat Chrysler 
Automobiles. Chair of the Financial Times 
Appointments and Oversight Committee.

External Appointments
Non-executive chair of Pioneer Global Asset 
Management S.p.A.
Non-executive director of J.P. Morgan Elect plc.

Annual Report and Accounts 2016

69

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationPage Title at start:Content Section at start:Chair’s Report

CHAIR’S REPORT

David Bellamy has decided to step down from the Board 
at the end of 2017 after 26 years as an executive, the last 
eleven of which he has served as Chief Executive. Under 
his leadership, St. James’s Place has gone from strength to 
strength and is now the leading wealth manager in the 
UK. It has demonstrably delivered for all of our 
stakeholders: clients, shareholders, Partners, employees 
and the charities supported by the St. James’s Place 
Foundation. David has been an outstanding Chief 
Executive and, although he will continue to lead the 
business for the remainder of the year, on behalf of the 
Board and the entire St. James’s Place community, I 
would like to thank him. We are especially pleased that 
he will remain with the Group in an advisory capacity and 
will take on the role of Non-executive Chair of our new 
International operations. 

I am delighted that Andrew Croft will become Chief 
Executive from the 1st of January 2018. Andrew has 
already played a key role in the success of the Group 
serving as Chief Financial Officer for the last twelve years 
and is the ideal person to lead St. James’s Place. At the 
same time, Craig Gentle, who joined the Group in 2016 
as Chief Risk Officer, will be appointed as Chief Financial 
Officer.

In recent years we have expanded our senior management 
team such that we have an outstanding leadership group 
with real strength and depth which Andrew will lead. 
The management changes we have announced reflect the 
continued development of the executive team as well as 
our commitment to the strategy which has been so 
successful over the years.

Having come far in our first 25 years, we are excited 
about the opportunities that lie ahead. We recognise that 
it is incumbent on us to build on our strong foundations 
by continuing to make incremental improvements in all 
aspects of the business and by learning fast where we do 
not do as well as we would like. That includes the further 
development of our proposition for both clients and 
Partners alike, maintaining our ability to deliver superior 
client outcomes, expanding our use of technology to 
support Partners, and completing the transfer of our back 
office administrative systems. It also means sustaining our 
focus on our core areas of expertise and retaining our low 
strategic risk appetite.

Sarah Bates
Chair

AS YOU WILL ALREADY HAVE 
READ IN THE CHIEF EXECUTIVE’S 
AND THE CHIEF FINANCIAL 
OFFICER’S REPORTS, 2016 
WAS ANOTHER STRONG YEAR 
FOR ST. JAMES’S PLACE PLC

In my Statement of last year, I commented that 2015 had 
seen much political, economic and social upheaval but 
2016 was perhaps even more startling. Much has been 
written about the potential impacts of the Brexit 
referendum and the election of President Trump, but 
predicting the future is difficult and relying on such 
predictions can be risky. We will therefore continue to 
focus on the fundamentals of the business: delivering 
good outcomes for our clients through the St. James’s 
Place Partnership. Naturally, we keep a watchful eye on 
developments within the world around us, which will no 
doubt continue to change. However, we benefit from our 
Partner-client centric model which provides a rapid and 
direct source of information about how the landscape is 
developing on the ground and therefore how to respond. 
In times of uncertainty, the benefits of St. James’s Place’s 
long-term approach to advice and investment should stand 
our clients in good stead.

70

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415Page Title at start:Content Section at start:simply adhering to box ticking exercises. It is in all our 
interests to make sure we continue to deliver good 
outcomes for our clients and take care of our 
communities. By doing so we are much more likely to 
deliver safe, sustainable growth for our shareholders.

2016’s results are a result of that approach and the work 
done over many years as the business has evolved and 
developed. Our strategic and operational progress in 
2016 should bear fruit in future years. The strength of 
our performance in 2016 and our confidence in our 
future growth prospects, means that the Board is pleased 
to propose a 20% increase in the final dividend to 
20.67 pence per share, giving an increase of 18% for 
the full year. I look forward to supporting the business 
in continuing to deliver to client, Partners, employees 
and shareholders in 2017.

Sarah Bates 
Chair
27 February 2017

It is crucial that we preserve the distinct culture that 
characterises St. James’s Place. Much is written about 
culture these days but it is important to be focused on 
good evidence of what makes organisations behave in a 
responsible, fair and sustainable way in respect of all in 
their communities. We aim to keep those principles 
firmly in mind in all that we do. It would be rash to claim 
that we never make mistakes, but if we do, we seek to 
rectify and to learn as quickly as we can.

One cornerstone of our distinct culture which brings 
together the entire St. James’s Place community is the 
commitment to the St. James’s Place Foundation, 
together with the charities that it supports. Therefore, 
the Board is pleased to announce the doubling of matched 
funding for our 25th anniversary year. Alongside our 
support for the Foundation, we remain committed to 
being involved in our local communities by way of 
volunteering and support, as well as through providing 
employability skills training for young people and through 
delivering financial education courses for school children.

We have taken seriously our responsibilities to develop 
our people. For example, we are progressing our 
Academy concept further with a new programme for 
para-planners and accreditation schemes for our Partner 
support teams. We are also enjoying the successes of our 
apprenticeship and graduate schemes, are working on our 
management development programmes, and have made 
advances on gender and diversity. The SJP community is a 
broad church in many ways but we keep working to make 
sure we do not unwittingly deter good people from 
joining us, nor fail to support their continued 
development once part of the business.
We do operate in a complex world and our stakeholders 
understandably make many demands of us. We participate 
frequently in regulatory and government consultations. 
We survey our clients, Partners and employees, and we 
engage very actively with our shareholders not only 
regarding our financial results and strategy, but also 
around many governance matters. We describe our 
approach to our social responsibilities on page 54. All of 
these are discussed by your Board and we think it is to all 
stakeholders’ benefit that lines of communication are very 
short. We have always favoured identifying how 
developments in the governance environment lead to 
more effective returns for stakeholders, rather than 

Annual Report and Accounts 2016

71

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationPage Title at start:Content Section at start:Corporate Governance Report

CORPORATE GOVERNANCE REPORT

THIS CORPORATE GOVERNANCE 
REPORT EXPLAINS HOW YOUR 
BOARD LEADS THE COMPANY’S 
APPROACH TO CORPORATE 
GOVERNANCE AND EXPLAINS 
HOW THE PRINCIPLES OF THE 
FINANCIAL REPORTING COUNCIL’S 
UK CORPORATE GOVERNANCE 
CODE (THE ‘CODE’, AVAILABLE AT: 
WWW.FRC.CO.UK) HAVE BEEN 
APPLIED IN PRACTICE

THE ROLE OF THE BOARD
Board Leadership 
Your Board is collectively responsible for the long-term success of the 
Company by:
•  Providing entrepreneurial leadership and direction to the Company 
in setting out its strategic aims, visions and values, and overseeing 
delivery against these;

•  Monitoring financial performance and reporting and approving/

recommending payments of dividends; 

•  Setting the Company’s risk appetite, assessing the principal risks 

facing the Company and ensuring that adequate controls are in place 
to manage risk effectively; 

•  Ensuring that appropriate and effective succession planning 

arrangements and remuneration policies are in place;
Implementing appropriate corporate governance procedures;
• 
•  Reviewing major transactions or initiatives proposed by the 

Executives; and

•  Deciding the Company’s policy on charitable and political donations.

Detailed reporting on Remuneration, 
as required by Section D of the Code, 
can be found in the Directors’ 
Remuneration Report.

Your Board considers that the Company 
has complied with all of the provisions 
of the Code during 2016.

MAKE UP OF THE BOARD AND ITS COMMITTEES

Nomination
Sarah Bates (Chair)
Iain Cornish
Baroness Wheatcroft

Remuneration
Roger Yates (Chair)
Simon Jeffreys
Baroness Wheatcroft

All of the Directors were in office 
throughout the financial year and 
up to the date of the report and 
biographical details, including 
their membership of Board 
Committees, are set out on pages 
68 and 69.

The Board
Sarah Bates (Chair)
David Bellamy (CEO)
Andrew Croft
David Lamb
Ian Gascoigne
Iain Cornish (SID)
Simon Jeffreys
Baroness Wheatcroft
Roger Yates

Audit
Simon Jeffreys (Chair)
Iain Cornish
Roger Yates

Risk
Iain Cornish (Chair)
Simon Jeffreys
Baroness Wheatcroft
Roger Yates

72

The powers of the Directors are set out in the Articles of Association 
(the ‘Articles’), UK company law and may be prescribed by Special 
Resolutions of the Company. The Articles contain, for example, specific 
provisions and restrictions concerning the Company’s power to borrow 
money. They also provide that Directors have the power to allot 
unissued shares, up to pre-determined levels set and approved by 
shareholders in general meetings. Our shareholders have also granted the 
Directors authority to make charitable donations and further details on 
the donations made can be found on page 62.

At the 2016 AGM, shareholders granted authority to the Directors for 
the purchase by the Company of its own shares, with such authority 
expiring at the end of the 2017 AGM, or 18 months from the date 
granted, whichever is the earlier. The Directors will propose the 
renewal of this authority at the 2017 AGM. During the year, the 
Company did not purchase any of its own shares. 

Further to the powers granted above, the Board maintains a full schedule 
of matters reserved to it, together with a ‘Board Control Manual’ which 
sets out the primary policy and decision-making mechanisms within the 
Group. This includes terms of reference for the various Board 
Committees, the Company’s risk policies and risk appetite statement and 
detailed job descriptions for each of the Executive Directors and 
Non-executive Directors.

BOARD ORGANISATION AND GOVERNANCE STRUCTURE
The Roles of the Chair and Chief Executive
Sarah Bates was appointed as Chair of the Board on 1 January 2014. The job 
descriptions of the Chair and Chief Executive, David Bellamy, and the 
division of responsibilities between them are clearly defined and agreed by 
the Board. As Chair, Sarah takes responsibility for the leadership of your 
Board, ensuring its continued effectiveness, and promoting effective 
communication between the Executive and Non-executive Directors, as 
well as with shareholders generally. As Chief Executive, David’s primary 
responsibility is to manage the Company via the executive management 
team and implement the strategies adopted by the Board.

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415Page Title at start:Content Section at start:The Senior Independent Director
Iain Cornish was appointed Senior Independent Director (SID) in January 2014 and his job description has been agreed by the Board. The SID acts as a 
sounding board and confidant for the Chair and the Non-executive Directors (NEDs). He also ensures he is available to meet with shareholders and 
raises any shareholder concerns with the Board that might not be resolved through normal channels.

Committees
There are four wholly non-executive Committees of the Board: Audit; Nomination; Remuneration; and Risk. The members of each of these Committees 
are all independent Non-executive Directors, with the exception of Sarah Bates, who chairs the Nomination Committee. The membership and terms of 
reference of each of these Board Committees are reviewed annually and are available on the corporate website (www.sjp.co.uk), or on request from the 
Company Secretary. 

The Executive Board comprises the Executive Directors of the Board and other members of senior management. It is via the Executive Board that operational 
matters are delegated to management. The Executive Board is responsible for communicating and implementing the Group’s business plan objectives, ensuring 
that the necessary resources are in place in order to achieve those objectives, and managing the day-to-day operational activities of the Group. The terms of 
reference for the Executive Board are also regularly reviewed and are included in the Board Control Manual. In addition, there is a Disclosure Committee of 
Executive Directors, responsible for identifying and determining matters to be disclosed to the market.

There are also a number of Committees below the main Executive Board assisting it in executing its responsibilities. They each have Terms of Reference 
which set out clearly their delegated authorities and a right of escalation of matters outside that remit to the Executive Board. A table showing the current 
supporting governance structure is set out below. 

St. James’s Place plc
Shareholders
(Matters reserved for Shareholder resolution)

St. James’s Place plc Board
(Chair: Sarah Bates)
(Matters reserved to Board)

Audit Committee
(TOR) (NEDs)
(Chair: Simon Jeffreys)

Risk Committee
(TOR) (NEDs)
(Chair: Iain Cornish)

Remuneration 
Committee
(TOR) (NEDs)
(Chair: Roger Yates)

Executive Board
(TOR) (Execs)
(Chair: David Bellamy)

Nomination Committee
(TOR) (NEDs)
(Chair: Sarah Bates)

Disclosure Committee
(TOR) (NEDs)
(Chair: Andrew Croft)

Finance
ExCo
(Chair: Andrew Croft)

Group Risk
ExCo
(Chair: Craig Gentle)

Distribution
ExCo
(Chair: Ian Gascoigne)

Cirencester
Operations ExCo
(Chair: Andrew Croft)

Investment
Steering Group
(Chair: David Lamb)

Rowan
Dartington
(Chair: Graham Coxell)

BOARD COMPOSITION
Board Size and Composition
The Board currently comprises four Executive Directors, four independent Non-executive Directors and the Chair (who was independent on 
appointment). There were no changes to the Board during 2016. 

Appointment, replacement and re-election of Directors
The Articles permit Directors to appoint additional Directors and to fill casual vacancies and any Directors appointed must stand for election at the 
first Annual General Meeting (AGM) following their appointment. All other Directors will stand for re-election at each AGM. Directors can be 
removed from office by an ordinary resolution of shareholders or in certain other circumstances as set out in the Articles. 

Before a Director is proposed for re-election by shareholders, the Chair considers whether his or her performance continues to be effective and whether 
they demonstrate commitment to the role. After careful consideration, the Chair is pleased to support the re-election of all Directors at the forthcoming 
AGM. Each Director brings significant skill sets to the Board as a result of their varied careers and we believe that this diversity is essential to contributing 
to the appropriate mix of skills and experience needed by the Board and its Committees in order to protect the interests of the Company’s shareholders. 
The Board therefore recommends to its shareholders that all the Directors retiring at the forthcoming AGM be re-elected.

Annual Report and Accounts 2016

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CORPORATE GOVERNANCE REPORT continued

Independence
When determining whether a Non-executive Director is independent, 
your Board considers each individual against the criteria set out in the Code 
and also considers how they conduct themselves in Board meetings, 
including how they exercise judgement and independent thinking. Taking 
these factors into account, the Board believes that all the Non-executive 
Directors continue to demonstrate their independence. 

As reported last year, the Board is satisfied that Simon Jeffreys’ role as 
Chair of Aon UK Ltd has no bearing on his independence or that of New 
Bridge Street (advisers to the Remuneration Committee) both of which 
are part of the Aon group of companies. When considering their 
relationships to the Aon Group, the Board took into account the fact that 
Aon UK Ltd and New Bridge Street operate in different divisions of a 
large group and their reporting and ownership lines to the Aon Group 
board are entirely segregated.

Conflicts of Interest
The Board has in place procedures for the management of conflicts of 
interest. In the event a Director were to become aware that they have an 
actual or potential conflict of interest, they must disclose this to the 
Board immediately. The Board will then consider the potential conflict 
of interest based on its particular facts, and decide whether to authorise 
the existence of the potential conflict and/or impose conditions on such 
authority if it believes this to be in the best interests of the Company. 
Internal controls also exist whereby regular checks are conducted to 
ensure that the Directors have disclosed material interests appropriately.

Except as stated in the Directors’ Remuneration Report, no Director 
has, or has had during the year under review, any material interest in any 
contract or arrangement with the Company or any of its subsidiaries.

Duration of Appointments
The Chair and Non-executive Directors are appointed for a specified 
term and the Executive Directors have service contracts (copies of the 
terms and conditions of appointment of all Directors are available for 
inspection at the registered office address). All Directors are subject to 
annual re-election by shareholders at the Company’s AGM.

Executive Directors’ Service Agreements
The Executive Directors all have service contracts with the Company 
that provide for termination on twelve months’ notice from either the 
Company or the Director (except in certain exceptional recruitment 
situations where a longer notice period from the Company may be set, 
provided it reduces to a maximum of twelve months with a specified 
time limit). Service contracts do not contain a fixed end date. Executive 
Directors’ service contracts will be available for inspection at the 
Company’s 2017 AGM. The Company does not have agreements with 
any Director or employee that would provide compensation for loss of 
office or employment resulting from a takeover, except that provisions in 
the Company’s share schemes may, in certain circumstances, cause share 
awards granted to employees under such schemes to vest on a takeover.

Time Commitments
Non-executive Directors are expected to commit at least 15 – 25 days 
per annum and in practice may commit considerably more time than 
this. The Board is satisfied that each of the Non-executive Directors 
commits sufficient time to the business of the Company and further 
details of how the Nomination Committee assesses their contribution is 
set out on page 92. 

74

Since her appointment in January 2014, the Chair has devoted a 
significant proportion of her time to the role. In conjunction with the 
SID, she regularly assesses her various commitments and continues to 
manage her portfolio of other activities to ensure that she has sufficient 
time to meet the requirements of the position. She currently holds two 
other non-executive roles and two chairship roles in other publicly listed 
companies; however, as announced, she will be stepping down as a 
director (and chair) of JPMorgan American Investment Trust plc and as 
chair of Witan Pacific Investment Trust plc before the end of July 2017. 
All four of these directorships are with investment trusts which generally 
require less time commitment than an operational company and which 
provide useful and valuable investment insight to Board discussions. She 
has a full attendance record at the Company’s Board meetings in 2016 
and has also attended 21 Board Committee meetings in addition to 
spending a substantial amount of time engaging with the business outside 
formal Board and Committee meetings. The Board is satisfied that she 
commits sufficient time to the business of the Company.

Succession Planning and Diversity
The Board has a responsibility to ensure that appropriate succession plans 
are in place, both for the Board, the Executive Board and senior 
management. Details of progress made in the year can be found in the 
Report of the Nomination Committee. 

Directors’ and Officers’ Indemnity and Insurance
The Company has taken out insurance covering Directors and officers 
against liabilities they may incur in their capacity as Directors or officers 
of the Company and its subsidiaries. The Company has granted 
indemnities to all of its Directors (and Directors of subsidiary companies) 
on terms consistent with the applicable statutory provisions. Qualifying 
third party indemnity provisions for the purposes of section 234 of the 
Companies Act 2006 were accordingly in-force during the course of the 
financial year ended 31 December 2016, and remain in-force at the date 
of this Report.

BOARD TRAINING 
Induction
An appropriate induction programme is designed to enable all new 
Directors to meet senior management, understand the business and 
future strategy, visit various office locations and speak directly to 
Partners and staff around the country, as well as being introduced to 
other key stakeholders.

Continuing Professional Development
The Chair and Company Secretary also ensure the continuing professional 
development for all your Directors, based on their individual requirements, 
and a list of training carried out during the year is maintained by the 
Company Secretary. Such training includes topical issues, visits to head 
office and other locations to meet with staff and members of the Partnership 
and attending seminars or other events taking place throughout the year. In 
addition to this, ad hoc training is set up in the year to deal with individual 
requests, external advisers are invited to deliver presentations and the 
Non-executive Directors are able to attend seminars or conferences which 
they consider will assist them in carrying out their duties. Non-executive 
Directors are briefed on the views of major shareholders at Board meetings 
and are provided with the opportunity to meet with shareholders, as 
appropriate. 

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415Page Title at start:Content Section at start:BOARD FUNCTIONING
The Chair is responsible for setting the Board agenda together with the 
Chief Executive and the Company Secretary. Each year, the Chair and 
CEO discuss the forward Board agenda for the year and identify 
potential topics for strategy sessions and Board discussions. For each 
Board meeting, all Board members are supplied with an agenda and pack 
containing specific papers on particular strategic issues, as well as 
reports and management information on clients, Partners, investment 
matters, current trading, operational issues, compliance, risk, 
accounting and financial matters. The Chairs of the various Board 
Committees report on the activity of their Committees at Board 
meetings and copies of Committee meeting minutes are included (where 
appropriate) in the Board packs.

To ensure that there is sufficient time for the Board to discuss matters of 
a material or more discursive nature, Board dinners are usually held 
prior to most scheduled Board meetings which allow the Directors 
greater time to discuss key topics with additional internal and 
external participants. 

In addition to the strategic discussion at Board meetings, the Directors 
attend two separate Strategy Days each year. More information on the 
discussions held in 2016 are set out on page 76.

Culture
The Board recognises the importance of safeguarding the Company’s 
culture and regularly considers how both employees and Partners 
demonstrate their commitment to the Group’s culture and reviews the 
ways in which its prominence is maintained. The manner in which 
employees and Partners can adhere to the culture is set out in a series of 
‘Our Approach’ documents, including ‘What it means to be a member’. 
The views of employees as to adherence to culture are sought in the staff 
survey and the views of Partners are sought at various Partner meetings 
throughout the year and through the Partner survey. 

Company Secretariat
Directors have access to the advice of the Company Secretary at all 
times, as well as independent professional advice, where needed, in 
order to assist them in carrying out their duties.

Attendance at both Board and Board Committee meetings is set out below. 

RELATIONS WITH SHAREHOLDERS 
The Company maintains close relationships with institutional 
shareholders through direct dialogue and frequent meetings, and meets 
regularly with the Group’s brokers who facilitate meetings with investors 
and their representatives. 

During 2016, shareholder interaction included giving shareholder 
roadshows, where the Chief Executive and the Chief Financial Officer 
presented the Company’s full year and half year results to investors, 
attending investor conferences, and holding Capital Markets days for 
investors and analysts addressing a wide range of strategic and 
operational topics, investor meetings and conference calls.

The Chief Financial Officer provides feedback to the Board on any 
material topics raised in these meetings and Board members also receive 
copies of the latest analysts’ and brokers’ reports on the Company, and 
will attend shareholder and/or analyst meetings from time to time. The 
Chair has also met with shareholders from time to time. 

The Chair, SID and other Non-executive Directors are available for 
consultation with shareholders on request and will be available after the 
Company’s Annual General Meeting which will be held on Thursday 4 
May 2017, further details of which are set out in the Notice of Annual 
General Meeting. The Chair wrote to major shareholders in 2016, to 
ensure they had contact details for her, the SID and the Chair of the 
Remuneration Committee, and to explain the rationale for the changes 
to the constitution put to shareholders at the 2016 AGM. The Chair and 
Non-executive Directors also attended the Capital Markets briefing held 
in October and each year attend a number of shareholder meetings with 
the Executive team.

BOARD MEETINGS AND FOCUS DURING 2016
Meetings
During the year, six scheduled Board meetings and one ad hoc Board 
meeting (held at short notice) were held. In addition, there were two 
additional Board Strategy meetings, three ad hoc Board Committee 
meetings and 21 meetings (in total) of the Board’s Non-executive 
Committees. 

MEMBER
Sarah Bates
David Bellamy
Iain Cornish
Andrew Croft
Ian Gascoigne
Simon Jeffreys
David Lamb
Baroness Wheatcroft
Roger Yates

BOARD AND COMMITTEE ATTENDANCE IN 2016

PLC BOARD

AUDIT

RISK REMUNERATION

NOMINATION

7 (7)
6 (7)
7 (7)
7 (7)
7 (7)
7 (7)
6 (7)
7 (7)
7 (7)

–
–
8 (8)
–
–
8 (8)
–
–
7 (8)

–
–
7 (7)
–
–
7 (7)
–
7 (7)
7 (7)

–
–
–
–
–
6 (6)
–
6 (6)
6 (6)

4 (4)
–
4 (4)
–
–
–
–
4 (4)
–

Note: The number in brackets denotes the number of meetings that the Board members were eligible to attend. All absences relate to ad hoc meetings held at short notice to deal with procedural matters.

In addition, the independent Non-executive Directors met without the Executive Directors but with the Chair three times during the year, and also 
met once without the Chair.

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HIGHLIGHTS OF 2016 BOARD BUSINESS
As noted above, the Board agenda is set by the Chair working in conjunction with the Chief Executive and Company Secretary, and is also 
coordinated with its Committees. A high-level plan for the year is established at outset, based on key themes from the Business Plan, but with 
flexibility to allow for the inevitable unexpected developments. 

More information about the work undertaken by the Board Committees is provided in reports following, but key activities for Board meetings in 2016 were: 

Area of Focus

Brexit

Activity

Pre Brexit – Prior to the referendum, considered and discussed the potential risks and impacts of a vote in favour 
of Brexit on our clients, our business and the wider industry. Post Brexit – Following on from a review at the 
Risk Committee, discussed the implications of, and the Group’s position with regards to, the UK’s EU 
Referendum, concluding that whilst the unexpected outcome might bring existing risks more sharply into focus, 
the plans and approach had been appropriate and continued so to be, albeit in a period of uncertainty.

Client Administration

Received regular updates on the performance of the Group’s back-office administration systems, discussed the results 
of the migration of the Unit Trust and ISA business to the Bluedoor platform and the plans for the development of the 
Retirement Account and the eventual migration of the pensions and bond business to the platform. 

Considered the results of a deep dive on the Company’s arrangements with providers of key back-office 
administration systems and met with representatives to discuss challenges experienced and opportunities to 
improve the quality of future service provision.

In conjunction with the Risk and Audit Committees, assessed and monitored risks in relation to third party 
outsourcing arrangements.

Investment Management

Started the year with a presentation on ‘rebalancing’ and a long debate about the appropriate approaches for 
clients, as well as a reminder of some of the practical realities of managing significant FUM. This was followed up 
with a detailed session at the Risk Committee.

Then, later in the year, made use of a Board dinner to receive a presentation from members of the Investment 
Committee and to consider, with independent members of the Investment Committee, the evolution of the 
Group’s Investment Management Approach and the opportunities and challenges facing the Group in the future.

New Retirement Account 
Proposition 

Received a presentation on the new retirement account proposition, which also linked in with activity in the 
Audit Committee which was reviewing the launch-readiness of the proposition. Updates as to progress in relation 
to the launch of the Retirement Account were given at each Board meeting. 

Client Proposition 
Development

With the purpose of understanding the development of the proposition in the core UK market, the Board 
received presentations on potential and planned new offerings to clients, including the extending of our 
relationship with Metro Bank and the development of support for clients’ ‘inter-generational’ arrangements.

Strategic Development and 
Planning

Following final regulatory approval the Board approved completion of the acquisition of Rowan Dartington in 
March, securing our progression into the DFM market. 

Together with both the Audit and Risk Committees, reviewed progress in Asia and considered further the 
opportunities and practicalities of entering the Middle East. 

The Board also approved a number of other smaller business acquisitions during the year, not least Technical 
Connection, which enhanced the technical support available to Partners and clients. 

The Board focused on particular strategic topics at two separate strategy days and, in addition to the other 
strategic discussions mentioned in this section, the Board also considered the current situation in the markets and 
with competition and reviewed the current medium term strategy.

IT Strategy

In an increasingly digitised age, the Board took an opportunity to consider the Group’s IT strategy and also the 
impact of new technologies on the Group’s propositions. 

The Board considered cyber-threats with a presentation building on review activity undertaken being made to the 
Risk Committee. 

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Partnership as a standard item on the agenda. In addition, the Board received presentations from two Heads of Business at a Board dinner. The Board 
also received regular updates on presentations focusing on other key groups of stakeholders, including: 

Area of Focus
Clients

Activity
The CEO’s report provides regular updates on how the business is delivering for clients. 

Employees

This was given particular focus at the start of the year when, following completion of work analysing the Wealth 
Account survey, the Board was able to review and consider the key messages emerging and the activity planned as a 
result. 

Later in the year, the Board received an update on our work in support of our clients, the delivery of client 
outcomes and areas for future focus, which preceded a discussion on client outcomes and the importance of ‘value 
added’ to our clients. 

At September’s Strategy Meeting, the Board reviewed our approach to our people and the progress in relation to 
our people strategy, which incorporated a specific focus on diversity. During the year, the Board considered 
updates from the diversity working group established in 2015, and evaluated performance against relevant KPIs. 

Also in September, the Board received the results of the latest employee survey and discussed the key themes 
arising from the survey.

Community

During the year the Board received a report on the progress made by the Corporate Social Responsibility team and 
discussed the focus for 2017. 

The Board also heard about the achievements of the St. James’s Place Foundation in 2016 and was able to discuss 
with the Foundation management their processes for, and controls around, the assessment of, and making of 
charitable donations to, applicants. During this meeting it was also proposed that the Company should, for 2017, 
offer (capped) double-matching on donations by members of our community to the Foundation, and this was 
ultimately agreed as an appropriate celebration of the Company’s 25th anniversary, in the interests of maintaining 
and supporting culture and binding the organisation together. 

Shareholders

The CFO’s report provides a regular update on Investor Relations activity, and Board members also take up 
opportunities to engage with shareholders. 

Regulators

In addition, the Board welcomed a major institutional investor to meet with the Board and present their views and 
expectations of the Group and overall views on governance and corporate performance.

Later in the year the Board was able to discuss the views and outlook of investors and the market on the Group with 
Bank of America Merrill Lynch, advisers to the Company.

In addition to regular updates provided by the Client Risk Officer (CRO), and the regular monitoring undertaken 
by the Risk Committee, the Board received updates on proposed changes to financial services regulations that were 
likely to impact upon the Group, the Partnership and its clients. 

Operating in a highly regulated environment, the Board is very conscious of the regulatory responsibilities which 
complement the statutory requirements, and in order to ensure effective and appropriate engagement had regular 
contact with the Group’s regulators during the year.

Members of the Board also met with the Supervisory Teams at the Company’s Regulators.

Annual Report and Accounts 2016

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Finally the Board undertakes a number of important of tasks on an annual basis, including: 

Area of Focus

Business Planning

Activity

Undertook a review of the Company’s five year plan

Risk Management and the ORSA

At its September Strategy Day, considered in detail the Group’s medium term capital strategy. 

At the start of the year, approved the Company’s Business Plan for 2016 and during the second half of the year 
started the discussion about the approach and details of the 2017 plan.

In conjunction with the work of the Risk Committee, undertook a robust assessment of the principal risks facing 
the Group, including those that would threaten its business model, future performance, solvency or liquidity and 
approved the Group’s Risk Management Framework and Risk Appetite Statement (see the Risk and Risk 
Management section of the Strategic Report and the report of the Risk Committee for more detail).

Building on the work of the Risk Committee, reviewed and approved the Own Risk and Solvency Assessment 
(ORSA) required under Solvency II.

Received regular reports during the year from the Chief Risk Officer as to the key risks and issues facing the 
Group together with an update as to how these were being mitigated.

Financial Reporting

Following on from the work of the Audit Committee, reviewed the financial statements and considered they were 
indeed fair, balanced and understandable, and that they provided the necessary clarity required by shareholders to 
understand sufficiently the business. 

Following recommendations from the Audit Committee, approved the Half Year and Annual Reports, approved 
an interim dividend and recommended a final dividend to shareholders. The notice of Annual General Meeting 
was also agreed. 

Following on from the work of the Audit Committee in overseeing an audit-tender process, approved a decision 
to recommend to shareholders the reappointment of the external auditor, PricewaterhouseCoopers LLP.

Governance

Undertook a review of the governance across the Group and through the business lines and considered areas for 
future enhancement.

Agreed the actions that should be taken in response to the results of the previous year’s Board evaluation and 
receiving and discussing updates on progress at each Board meeting.

Worked to ensure, via its various reporting forums, that the Group complied with all of its obligations and 
responsibilities under UK company law as well as the revised UK Corporate Governance Code.

Undertook an annual review and revision of the matters reserved to the Board and the terms of reference of 
Board Committees.

Undertook an annual review of key Group policies and, where appropriate, approved revisions.

Board Effectiveness

Led by the Chair, undertook an internal Board effectiveness review of the Board, its Committees and the 
individual Directors.

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During the year all the Directors identified and undertook relevant 
training based on their individual requirements. They also attended 
specific training sessions covering cyber security, regulatory updates, 
enterprise resource planning and the support provided by key service 
providers. In addition, during 2016, the Board Committees and 
individual Directors identified a wide range of topics upon which they 
particularly wished to receive further training and development. As a 
result, individual and group sessions were held with third party advisers, 
Partners and employees and Directors attended externally facilitated 
events that were relevant to their own circumstances.

2016 BOARD EFFECTIVENESS REVIEW
The Board undertakes a review of its effectiveness each year, organised 
by the Chair.  At least once every three years this is facilitated by an 
external party and, for 2015, it was conducted by Sean O’Hare from 
Boardroom Dialogue.

The Board is pleased to report that good progress has been made in 
relation to the four main areas on which we agreed to focus, namely:
•  Enhancing Board engagement - additional informal meetings 

• 

involving Board members have been held, Non-executive Directors 
are regularly updated on SJP communications events and there has 
been increased engagement at shareholder meetings.  The quality of, 
and focus on, in depth discussions at Board meetings has continued to 
be enhanced;
Improving meeting administration – the format and volume of 
information presented to the Board has been streamlined.  Also the 
scheduling of certain Audit Committee meetings has been 
rearranged, attendance by management at meetings has been 
reviewed and the secretariat support for Board Committees and the 
Executive Board has broadened significantly;

•  Engaging further in Board development – Further briefing sessions 
have been provided for Non-executive Directors on more complex 
areas of the business and the induction process for Non-executive 
Directors has been reviewed; and

•  Building on existing long-term succession planning – This has 
continued to be a key area of focus and there has been greater 
visibility to the Board of succession plans below the Board and the 
Executive Board.

In 2016, an internal review of the effectiveness of the Board and its 
Committees was led by the Chair with the support of the Company 
Secretary.  Self-assessment questionnaires covering the performance of 
the Board, the Committees and each individual Director, were sent to 
the Directors.  This was then followed by an open and full discussion by 
the Board at the Board dinner in December 2016, reviewing what had 
worked well during 2016, what had not worked so well and some areas 
of focus for 2017.  The Chair subsequently held individual meetings with 
each Director and the key themes from these meetings, together with 
the results of the questionnaire and the output from the Board dinner, 
were then summarised and circulated by the Chair to the whole Board 
prior to the Board meeting in February 2017.  The Board agreed to focus 
on the following areas:
•  Setting out some clearer aspirations as to the appropriate amount of 
time to be spent by the Board on supervisory matters and in depth 
and major topics, with the consensus that more time should be 
devoted to in-depth discussions of both internal and external matters. 
Where appropriate, these conversations should be facilitated/
presented by external or internal experts;

•  Some of the key strategic topics which should be included on the 

Board Agenda for 2017 were agreed as were the forms of presentation 
which would encourage the best discussions and mechanisms for 
setting agendas to focus time appropriately;

•  Having further development sessions for NEDs prior to strategic 

discussions to enable them to be brought fully up to speed on specific 
topics (particularly complex matters) before these discussions; and
•  Further reviewing and focussing the NED training plan for the year.

Individual Director evaluation discussions focused on the contribution 
made by the Director over the year and objectives to be set for 2017. In 
addition, each Director was given the opportunity to raise any further 
matters individually with the Chair. Training and development needs for 
2017 were also discussed. The output from these reviews will be taken 
into account in drawing up the Board effectiveness plan for 2017.  The 
Senior Independent Director led the Non-executive Directors in the 
evaluation of the Chair.

By order of the Board

Elizabeth Kelly
Company Secretary
27 February 2017

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REPORT OF THE AUDIT COMMITTEE

ROLE OF THE COMMITTEE IN SUMMARY
•  To be responsible for the accuracy and integrity 

of the Group’s financial statements; 

•  To oversee the work of the external auditor and 

consider its reports;

•  To monitor the work of the Internal Audit 
function and ensure its effectiveness;

•  To monitor the effectiveness of the systems of 

internal control and risk management;

•  To review, and where appropriate refer on to 
the Board, any significant control weaknesses 
or failures; and

•  To report to the Board on how the Committee 

has discharged its responsibilities.

AUDIT COMMITTEE MEMBERS
Simon Jeffreys (Chair)
Iain Cornish
Roger Yates 

Simon Jeffreys
Chair of the 
Audit Committee

I am pleased to present the report of the Audit 
Committee of St. James’s Place plc for the year ended 
31 December 2016.

As shareholders will be aware, the Audit Committee has 
numerous obligations to the Board and shareholders, 
including assisting the Board in its monitoring of both the 
financial reporting process, and the effectiveness of the 
Company’s internal control, internal audit and risk 
management systems.

The Committee is also responsible for monitoring the 
statutory audit of the Annual Report and the consolidated 
financial statements, and the independence of the Group’s 
statutory auditor, PricewaterhouseCoopers LLP. In 
carrying out these duties, the Committee must maintain 
an effective relationship with the external auditors and 
pay due regard to any findings and conclusions resulting 
from independent inspections of their work, as well as the 
results of our internal evaluation of the effectiveness of 
prior year audits. 

A further duty of the Committee is to provide advice to 
the Board that the Company’s financial reports, taken as a 
whole, provide a fair, balanced and understandable 
assessment of the Company’s financial position and 
results, and that they provide the information necessary 
for shareholders to assess the Company’s financial position 
and performance, business model and strategy.

These regular activities keep the Committee busy, but 
each year brings its own particular nuances and 2016 was 
no exception. 
•  An audit tender process is never undertaken lightly, 

and so we were pleased to have completed it 
successfully. 

•  Client assets is currently a particularly hot topic in the 
industry, and the changes in regulation have increased 
both the focus and pressure. This is a challenge which 
appears to be getting ever more onerous. 

•  More generally, the Committee set itself a focus on 

ensuring good practice around systems 
implementation, particularly on ensuring controls are 
in place before go live. This was particularly relevant 
this year when there was considerable investment in 
new systems and processes. 

This report sets out how the Committee has discharged 
these, and its other duties, through 2016.

Simon Jeffreys
On behalf of the Audit Committee
27 February 2017

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Committee membership is unchanged in the year and also as at the date of this report. The Committee comprises three independent Non-executive 
Directors and the Board is satisfied that the Committee as a whole has the experience and qualifications necessary to successfully perform their roles, 
noting in particular that the Chair of the Committee is a qualified accountant and former auditor, and other members also have recent and relevant 
experience (being members of audit committees of other companies) and expertise in the financial services sector. 

Details of attendance of Committee members at the meetings of the Audit Committee throughout the year can be found on page 75. Additional 
invited attendees to the meetings during the course of the year included the Chair, the Chief Financial Officer, the Director of Internal Audit, the 
Chief Actuary and other members of the Finance, Internal Audit and Controls teams, as well as representatives from the external auditors, 
PricewaterhouseCoopers LLP.

COMMITTEE ACTIVITIES DURING 2016
Financial Reporting 
The Committee reviewed both the Annual and Half Year Reports and Accounts, together with the associated reports from the external auditors. The 
Committee received regular updates on the preparation of the Annual Report and started discussion in September on key developments from the prior 
year, including material assumptions, key judgements, changes in generally accepted accounting practise (‘GAAP'), accounting policies and 
disclosures, and significant events and activities during the year. The discussion included reflection on both positive developments and challenges 
during the year. The topics discussed were driven both by consideration of risk of mis-statement of the financial statements, and also by assessment of 
the scale of risk in the business.

Given the nature of our business, there are certain subjects which are always relevant and important, particularly valuation of assets and actuarial 
reserving assumptions. Other topics reflect the business experience in the year. During 2016 the activity included:

Area of Focus

Activity 

Fraud in Revenue Recognition

During the course of its regular work, the Committee reviewed the relevant policies and received regular 
reports from management and internal/external audit on the controls.

Management Over-ride of Controls

Asset Valuation (particularly 
property and derivatives)

Actuarial Reserving Assumptions 
(including persistency assumptions in 
relation to EEV and Solvency II 
reporting)

Operational 
Readiness Prepayment Asset

Re-assessment of Fair Value of 
Insurance Bond and Pension Business

Much of the work of the Committee was directly or indirectly focused on management and controls. This 
included review of systems of controls; reports on the self-assessment activity; and external review (which 
included reviews undertaken by our co-source partner to Internal Audit).

During the year the Audit Committee received presentations from senior management on a number of 
topics relevant to asset valuation, including systems and controls (with particular focus on property and 
derivatives), the process of audit of Unit Trusts, and updates on the results of the statutory unit-trust audits 
(‘UT Audit’) (split into two exercises in September and March). The Committee also received 
presentations from the State Street business risk management team, outlining the processes and controls 
supporting the custody and valuation services they provide. As a result the Committee was able to conclude 
that the processes were appropriate and would provide reliable financial information. 

Oversight of the ‘realistic’ basis assumptions was particularly extensive in the first half of 2016 due to the 
additional focus engendered by the implementation of Solvency II (see more on Solvency II reporting 
below). 

As part of this work, and at the request of the Audit Committee, management developed a new Assumption 
Setting Policy focused on making the most of the objective information available. 

When it came to the changes in assumptions required for year-end 2016, the work of the Committee 
earlier in the year meant the process was improved and more efficient. 

During the year the Committee noted the increase in the operational readiness prepayment as work 
progressed on the back office infrastructure project. At both half year and year end the Committee 
reviewed the assessment of the savings which were expected to accrue from the associated changes in tariff 
costs to gain assurance over the appropriateness of the carrying value. 

At the year end the Committee considered the reassessment of the investment contract benefit and the 
revised treatment of part of the liability as Deferred Income. The Committee noted that the revised 
approach had no overall impact on the net assets, nor on emergence of profit, but recognised the benefit of 
aligning the liability with the client encashment value. Following discussion the Committee approved 
adoption of the reassessment. 

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Area of Focus

Activity 

APMs – Underlying Profit, EEV and 
Cash Result 

As part of the preparation for year end, the Committee considered the Company’s approach to APMs. 
The Committee noted and supported the increasing focus on the Cash and Underlying Cash results, and 
the move to present cash emergence from the business in a way that would be consistent with other 
wealth managers. 

Launch of the Retirement Account 
on the Bluedoor administration 
system 

Segmental Reporting 

The Committee discussed the more succinct EEV reporting, noting the importance of EEV in relation to 
bonus schemes, but ultimately agreed a reduced level of assurance for EEV recognising development in 
reporting practice in the industry. 

The Committee specifically considered the guidance from ESMA and the FRC in relation to APMs when 
considering the analysis presented in the Report and Accounts and approved the inclusion of a Glossary 
of APMs. 

The Committee received updates from management (and Internal Audit) through the year about project 
progress, and assurance about the test strategy and go/no-go governance process for the product launch. 
The Committee endorsed management’s approach to mitigating launch risk through use of a low key pilot, 
to a limited group of Partners initially, with a controlled ‘ramp-up’. The new system was successfully 
launched in October with ramp-up progressing steadily and full-roll-out expected in Q1 2017.

During the year the Committee reviewed the approach to segmental reporting as determined by the Board. 
Increasingly the business is managed as a single vertically integrated Company and it is on this basis that 
information is reported to the Board. Therefore whilst the Committee acknowledged that the prior year 
reporting reflected a useful analysis of the accounting information, it was agreed with the Board that the 
reporting should be simplified to reflect just a single unit in the financial statements.

Acquisition of Rowan Dartington, 
Technical Connection and Other 
IFAs

Following the completion of the Rowan Dartington and Technical Connection acquisitions, and a number 
of other transactions, the Committee reviewed the consolidation of the additional entities and reporting of 
the transaction costs and intangibles. 

Charge Reviews in Legacy Business 
Cohorts

Having been informed of the intention to review charges on the portfolios, the Committee requested 
updates to monitor that progress was satisfactory. 

Capital Management

ERP System Implementation 

Having taken on responsibility for oversight of Group Capital Management, the Committee requested 
a regular update on capital management in the Group should be included as part of the standing 
agenda. The Committee also reviewed the systems for managing capital and considered forecasts of 
capital requirements. 

In the second half of the year, the Company implemented the first elements of a new Enterprise Resource 
Planning (ERP) system, principally a new general ledger. Given the significance of this project the 
Committee received presentations on the background and purpose of the project, and also updates on 
progress and governance, including insight into the project from the external auditors. The Chair of the 
Committee was able to share his experience of similar processes elsewhere, and by the end of the year the 
Committee had received reassurance from management, as well as internal and external audit, about the 
fitness of the new system to support year-end reporting. 

Year-end Reporting Project

As every year, the Committee engaged with management in a review of the annual reporting processes, 
encouraged evolution to reflect the growth and development of the Company. 

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Solvency II. During the first half of the year the Committee rigorously reviewed the new reporting being produced. More detail on this work, and 
other developments considered by the Committee, are summarised in the table:

Area of Focus

Solvency II 

IFRS developments 

Activity 

Following implementation of Solvency II in January 2016, the Committee undertook an extensive review of 
the initial reporting stages, including, in particular, the incorporation of an initial assessment in the prior 
year Annual Report and Accounts. This was followed by review of Day 1 and Q1 regulatory submissions in 
May. The Committee considered an annual report from the Actuarial Function and noted the developments 
proposed, requesting updates on progress through the year. 

In the second half of the year, the Committee considered Solvency II as an integral part of the year-end 
reporting process for the first time, including consideration of the SFCR reporting requirement. 

As part of the standing agenda, the Committee had requested regular updates on developments in Financial 
Reporting, particularly IFRS. The standards which are changing and which have the potential to impact the 
Company include IFRS 9, IFRS 15 and IFRS 16. The Committee was provided with assessments of the 
likely impact, which were used to support the commentary included in the Annual Report and Accounts 
on page 131. 

EU Audit Regulation and Directive

The UK implemented the EU Audit Regulation and Directive during the year. The Audit Committee 
discussed and reviewed compliance with the new rules with the external auditor, and also participated in 
FRC initiatives to support implementation of the new guidelines. 

‘Fair, Balanced and Understandable’ Opinion
The UK Corporate Governance Code requires the Board to give its opinion as to whether it considers the Company’s Report and Accounts, taken as a 
whole, is fair, balanced and understandable and provides the information necessary for shareholders to assess the Company’s position and 
performance, business model and strategy.

To aid the Board, the Audit Committee carried out a formal review of the Annual Report and Accounts in relation to this requirement, including a 
consideration of the results of activities and information described above. In particular, the Committee reflected on the following questions:
•  Does the report present the whole story, including challenges and issues faced as well as Company achievements?
•  Does the report achieve consistency between the financial statements and the narrative sections?
•  Are appropriate performance measures included and clearly explained?
•  Are key judgements and estimation uncertainties in the financial statements appropriately explained and are they consistent with the Audit 

Committee report and the risks the external auditor addresses in its report?

•  Does the overall document have a clear and cohesive structure?
• 
•  Are explanations of business models, strategies and accounting policies clear?

Is the report readable and are the important messages highlighted appropriately?

Following this review, the Committee was able to advise the Board that the Company’s Annual Report and Accounts for the year ended 31 December 
2016 are indeed fair, balanced and understandable.

External Auditor
The Committee has responsibility for the work of the external auditor of the Company. 

The auditor attended all Audit Committee meetings, and reported on their work. The Committee also arranged for regular private meetings with the 
external auditors. The Chair of the Committee also met regularly with the Senior Statutory Auditor both to receive updates on progress and also to 
discuss any private matters.

The Audit plan was presented, discussed and agreed with the Audit Committee at the October meeting, setting out the activity planned and the major 
risks identified. Regular progress updates were presented at the November and January meetings, with a full report presented at the conclusion of the 
audit in February. The Committee discussed the findings from the work under the headings of the major risks as set out in the original audit plan and 
members applied their understanding of the scope of work, findings, judgements and conclusions of the external audit in their evaluation that the 
financial statements had been properly prepared.

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Particular areas that the Audit Committee requested the external auditor to consider as part of their audit work included: 

Area of Focus

Activity 

Client Assets (CASS) audit

The Committee requested additional information from PwC regarding progress with the CASS Audit, not 
least due to concerns about the reporting timetable. 

Third Party Administration 
Outsource Providers

Given the importance of service levels, and with the business having experienced a short term issue early in 
the year, the Committee requested the auditors focus particular attention on the outsource provider. 

EEV

Following the implementation of Solvency II the Committee asked to be kept informed of developments in 
reporting in the industry, particularly EEV. 

Presentations on Topical Issues 

During the year the Committee requested support from the external auditors as part of the audit work, 
including specific presentations on topical issues. In particular a number of members of the Committee 
discussed presentations on
•  Developments in the Wealth Management Industry including Robo-advice; and 
•  A demonstration of the HALO proprietary audit software, which was used for the first time during the 
year to support both the UT audit and the Group audit, and facilitates complete coverage for verification 
of asset prices.

During the year the Committee again reviewed the policy on Auditor Independence, in light of the final Ethical Standard published by the Financial 
Reporting Council (FRC), ready for adoption in 2017. The new policy makes clear the types of non-audit work which are prohibited, and our robust 
policy of only engaging our auditor for limited non-audit work, where there is no risk of compromising independence, and where it is appropriate to 
do so. Since there has been some ambiguity about the treatment under the new EU Audit Regulation and Directive of audit work on the Group’s Unit 
Trusts, the Committee was pro-active in discussing this point with industry experts and the FRC. Ultimately, the Committee was particularly 
mindful of the engagement of PwC to audit the Group’s Unit Trusts and of the potential for conflict. Due consideration has therefore been given to 
full disclosure of the relationship in the Report and Accounts, and to ensure appropriate safeguards are in place. 

The policy also sets out St. James’s Place’s commitment to regular rotation of the auditors, taking into account both the EU and Competition and 
Markets Authority rules. In particular, the Committee is committed to reviewing the performance of the auditor every year, and considering whether 
a change is required. 

The Committee used their experience and the following additional information to assess the effectiveness, independence and objectivity of the 
Company’s external auditor: 

Area of Focus

Activity 

Auditor Effectiveness and Quality

•  The consideration given of the annual review by the FRC of the main auditing firms; 
•  The Audit Quality Review report on PricewaterhouseCoopers LLP specifically; 
•  The experience and knowledge of the team, (with due regard to the requirement for regular rotation of 

audit team members); and

•  Results of an internal survey of auditor performance.

•  Review of the nature and extent of other ‘non-audit’ work undertaken to confirm compliance with our 

policy;

•  Review by SJP to confirm no links or investments with the Company by the audit team;
•  Regular rotation of audit team; and
•  Appropriate considerations when recruiting a former audit partner.

Detailed information on the break-down of fees paid to our external audit firm is provided in Note 5 of the 
financial statements on page 141. Included in the total fees paid to PwC of £1.6 million (2015: £1.5 million) 
is £0.1 million (2015: £nil) of fees in relation to a cyber security review. In this instance the Committee 
determined PwC were best placed to provide this non-audit service.

Auditor Independence and 
Objectivity

Level of Fees

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underlying the Company’s financial statements. 

PwC had originally been appointed as auditor in 2009, and in the best interests of shareholders, (and as anticipated when we last reported) the audit 
was tendered during 2016 in respect of the 2017 year end audit. The process included the following steps: 
•  An initial review of the whole market assessed the suitability of available firms and the review was used to identify a short list of audit firms with 

the expertise and capacity required;

•  The Audit Committee established an internal sub-committee to manage the process, chaired by the Chair of the Audit Committee and including 
the Chief Financial Officer. Each member of the sub-committee disclosed their interests before a formal process was established to identify and 
manage potential conflicts of interest that existed between selected audit firms and the Group;

•  Four short-listed audit firms were invited to express an interest in tendering and objective criteria were established to ensure a thorough and 

consistent process was followed when assessing the tender proposals. The criteria were weighted to take account of their relative importance to the 
overall outcome and included the audit firms understanding of the Group and its market, its technical capability and the quality of its employees. A 
broad range of factors were identified under each criteria to assist with the assessment process;

•  Following the withdrawal of two of the short-listed audit firms due to their own independence and capacity issues, the remaining candidates PwC 
and Deloitte were asked to submit an initial summary proposal. These proposals were assessed by reference to the criteria referred to above and 
material differences in the proposals were identified; 

•  Following consideration of the proposals, and assessment, the sub-committee recommended that PwC be retained as the Auditor. Both firms 

demonstrated they had the technical capabilities and people to deliver a high quality audit. However, due to the nature of SJP’s business, achieving 
independence can be challenging and in this context PwC was able to achieve (continued) independence from the Group with less disruption and 
impact on the SJP community and business; and

•  The Audit Committee considered a report setting out the sub-committee’s consideration of both firms and endorsed its sharing with the Board, 

together with the recommendation that a resolution be put to shareholders at the next AGM, proposing the reappointment of PwC as the 
Company’s external auditor. 

Having undertaken a tender process in 2016 (in respect of the 2017 audit), PwC’s appointment as the Group’s external auditor meets the relevant 
requirements and recommendations relating to the tenure of appointment set out in The Statutory Audit Services for Large Companies Market 
Investigation (Mandatory Use of Competitive Tender Processes and Audit Committee Responsibilities) Order 2014 (the ‘Order’), Regulation (EU) 
No 537/2014 and the FRC’s revised Ethical Standard June 2016. 

Having confirmed the proposed reappointment of PwC we will need to change our audit firm by no later than the 2027 audit. The slightly different 
rules in Dublin, which limit auditors to a maximum of ten years mean that we will have to change our auditor in Dublin for the 2019 audit, although 
we will ensure appropriate arrangements for the new auditor to liaise with the Group auditor for purposes of Group reporting. 

In relation to the service provided by PwC, having rotated our Senior Statutory Auditor to be Jeremy Jensen in 2014, we are expecting rotation of this 
key role by 2019. 

Internal Audit
The Committee is responsible for monitoring the work of the Internal Audit function and its effectiveness. The Director of Internal Audit has regular 
one-to-one meetings with the Chair of the Audit Committee and, if necessary, the Board and is accountable to the Audit Committee. 

During the year the Committee reviewed and approved the Audit Charter, as required by the standards of the IIA (Institute of Internal Auditors). The 
Internal Audit function also presented periodic reviews of the skills and capabilities within the team. The Internal Audit function reviewed and 
reported on the performance of the co-sourcing agreement with Deloitte LLP, which has been an effective relationship. Co-sourcing provides 
specialist expertise and additional resources to maintain and enhance the level of assurance, provided to the Audit Committee. 

The work plan for the Internal Audit function was agreed at the start of the year, and progress was monitored through the year, with particular focus 
on whether the team had the necessary resources to implement the plan in a timely manner at each of the quarterly review points for plan coverage. 

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Risk based Internal Audit work during the year has focused on key control priorities identified at the planning stage with the Committee, these being: 

Area of Focus

Activity 

Strategic Initiatives and other Major 
Change Projects

•  Administration system – continued coverage of the programme to upgrade the Group’s back-office 

administration systems;

•  ERP – review of the implementation of the new general ledger; and
•  Rowan Dartington – Assessment of the acquisition process and integration work.

Operational Integrity and 
Technology

Investment Management Approach – processes and controls;
Information technology – review of data quality;

• 
• 
•  Client experience;
•  Client money; and
•  Treasury processes and controls. 

Third Party Risk Management 

•  Management and oversight of contracts in relation to material outsourcers, particularly IFDS and 

Syntel;

•  Business continuity planning and disaster recovery arrangements at key third parties, in particular IFDS 

and Capita; and

•  General audit coverage of other key third parties.

Governance and Risk Management

•  Executive Committee and Board management information; and
•  Financial Crime.

Regulation and Compliance 

•  Business assurance file checking; and
•  Partner supervision – structure and controls.

In addition, all audits addressed the themes of the robustness of the operation of control self-assessments (as outlined in the following section), process 
efficiency and risk and control culture.

When receiving regular updates from the Director of Internal Audit in relation to the results of completed audits, the Committee paid careful 
attention to any areas where the audit led to remedial action being recommended. The actions arising were monitored to ensure completion. In 
practice, 92% (2015: 86%) of actions were completed in line with the original agreed deadlines, with the rest expected to be completed by 
appropriately agreed revised deadlines. No second revisions of deadlines were permitted during the year.

System of Internal Control 
The Board has overall responsibility for the Company’s system of internal controls. In practice, management will design and implement controls, and 
the Board will ensure management discharges this responsibility. The Audit Committee and Risk Committee work closely together to ensure controls 
mitigating major risks are appropriately designed and operating effectively. The Risk Committee therefore provides regular updates to the Audit 
Committee on the status of risk management in the Group. 

The Group adopts the ‘three lines of defence model’ as the design basis for its internal control framework and the process for reviewing the 
effectiveness of the framework takes account of this model as follows: 

Area of Focus

Activity 

First Line – Operations 

•  Control Self-Assessment attestation from management;
•  Attestation by significant third party suppliers of outsourced administration services; and
•  CEO attestation to the Audit Committee on the integrity of first line operations.

Second Line – Risk Management and 
Controls

•  Control assessments:

 – ‘Risk control’ self-assessments;
 – Compliance monitoring; and 
 – Business assurance ‘thematic reviews’.

•  Review of the control self-assessment system led by the Controls Manager at half year and year-end;
•  CEO attestation to the Audit Committee on the second line, risk management functions; and 
•  Reports from the Risk Committee. 

• 

• 

Internal Audit ongoing assurance activity, including reviews by external organisations, managed by 
Internal Audit; and 
Internal Audit – Internal Control Annual Evaluation report as outlined below.

Third Line – Audit

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In summary, the Chief Executive has ultimate responsibility for the first 
two lines of defence and uses his knowledge of the business, and that of 
his senior management team, to provide an opinion on the control 
systems. Separately, Internal Audit provides an independent opinion (the 
Internal Control Evaluation report), from a third line perspective, based 
on Internal Audit activity conducted throughout the year and Internal 
Audit’s further analysis and appraisal of the outputs from a wide range of 
other sources. 

These sources of assurance assist the Audit Committee in completing its 
annual review and enable the Audit Committee to attest on behalf of the 
Board that it has been able to properly review the effectiveness of the 
Company’s system of internal control in accordance with the 2014 FRC 
Guidance on risk management, internal control and related financial and 
business reporting. The Audit Committee did not identify any 
‘significant failings or weaknesses’ and it has ensured that corrective 
action is being taken on matters arising from the review. 

Other Activity
The Chair of the Committee acts as a key contact for the Whistleblowing 
Policy and is the whistleblowers’ champion under the Senior Insurance 
Managers’ Regime. The Committee reviewed whistleblowing 
arrangements during the year and concluded that the arrangements were 
adequate and consistently in-force across the entire Group.

The Audit Committee is responsible for carrying out the function required 
under the FCA’s Disclosure and Transparency Rule DTR7.1.3R.

Committee Effectiveness
The Committee’s effectiveness and its interaction with the Board and 
other Committees was evaluated as part of the overall assessment of the 
effectiveness of the Board and its Committees, details of which can be 
found on page 79.  Having considered the output from that assessment 
and reviewed the effectiveness of the work undertaken by the 
Committee against its terms of reference, the Committee concluded that 
it continued to perform effectively and there were no material areas of 
concern. 

The terms of reference, which were revised in 2016 and which set out 
the Committee’s role and authority, can be found on the corporate 
website at www.sjp.co.uk.

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REPORT OF THE RISK COMMITTEE

ROLE OF THE COMMITTEE IN SUMMARY
•  To foster a culture of effective risk identification and 

management throughout the Group;

•  To provide leadership, direction and oversight of the 

Group’s management of risk;

•  To review the principal risks affecting the Group and the 
ways in which the risks are controlled and mitigated; 

•  To provide oversight of the Own Risk and Solvency 

Assessment process; and

•  To report any material areas of concern to the full Board.

RISK COMMITTEE MEMBERS
Iain Cornish (Chair)
Simon Jeffreys
Baroness Wheatcroft
Roger Yates

Iain Cornish
Chair of the  
Risk Committee

Fostering a culture of effective risk management is of the 
utmost importance to the Directors. The Risk Committee is 
a sub-committee of the Board, the remit of which is to assist 
the Board in developing this culture, by providing leadership, 
direction and oversight of the Group’s management of risk. 

•  Receiving presentations from members of senior 

management about their business areas and reviewing 
the management of the associated risks; and

•  Recommending to the Board the appointment of the 

new Chief Risk Officer.

In carrying out this remit, the Committee’s key activities in 
2016 included:
•  Overseeing the implementation of the Solvency II 

Directive alongside the Audit Committee;

•  Monitoring and reviewing the effectiveness of risk 

management in the Group and the risk 
management functions;

•  Reviewing the principal risks and uncertainties 
affecting the Group as well as the risk appetite;
•  Considering reports produced by the Group’s Risk 
and Compliance functions, to monitor the ongoing 
compliance interaction with the Group’s regulators;

The following report sets out in more detail the 
Committee’s key activities in 2016.

Iain Cornish
On behalf of the Risk Committee
27 February 2017

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All members of the Risk Committee have considerable financial, risk 
and/or other relevant experience and are independent Non-executive 
Directors. There have been no changes to the membership of the Risk 
Committee during 2016. Details of attendance at the meetings of the 
Risk Committee throughout the year can be found on page 75.

Regular attendees at Committee meetings during the year included the 
Chief Executive, the Managing Director, the Chief Risk Officer, the 
Chief Technology Officer, the Joint Chief Operating Officer (Client) and 
the Corporate Actuary. As Chair of the Board, Sarah Bates attended all 
Risk Committee meetings during 2016. 

COMMITTEE ACTIVITIES DURING 2016
During 2016, the Committee has overseen further developments to the 
reporting of the key risks and has worked to ensure appropriate coverage 
has been given to each of these risks at Committee meetings. An 
important element of this work has been the consideration of reports 
from senior executives and external consultants on specific topics, 
including key corporate initiatives. The Committee spent time 
discussing management of the associated risks, and provided challenge to 
the executives responsible. Topics considered in 2016 included:
•  Cyber-security threats and the Group’s defences – The Committee 

considered the Group’s information security risk appetite statement, 
developments in controls relating to people, processes and 
technology, and future plans in this area of increasing risk;
•  Brexit – The Committee discussed the short-term and potential 
longer-term implications of the result of the EU referendum, in 
particular noting that the heightened level of uncertainty brings 
existing risks more sharply into focus, but that the outcome does not 
appear to pose any fundamental threats to the business;

•  The Group’s financial crime prevention controls – The Committee 

considered the controls in place in respect of higher risk and 
politically exposed clients and received an update on training and 
awareness raising activities, including in respect of whistleblowing 
procedures and anti-bribery and anti-corruption policies;

•  The Group’s Investment Management Approach – The Committee 
considered developments to the fund range, giving particular 
consideration to current economic conditions, and the internal 
governance processes in place to manage and mitigate risks in this 
important area. In a separate discussion, the Chief Risk Officer of the 
newly acquired Discretionary Fund Management business, Rowan 
Dartington, attended a meeting to present on the risks in this part of 
the business, and the Committee discussed progress in aligning risk 
management across the businesses;

•  Partner recruitment and advice – The Committee considered the 
risks surrounding the recruitment of Partners and advisers, the 
controls in place in respect of quality of recruits, and the 
sustainability of continued growth. In a separate discussion, the 
Committee considered the controls in place to verify the suitability 
of the advice given by Partners to clients, and received an update on 
developments in the technology provided to support the 
documentation of advice;

•  Operational developments – The Committee received updates on the 
progression of the project underway to implement the Group’s new 
administration platform and considered the internal governance 
structures and management of risks associated with the launch of the 
new Retirement Account; 

•  Outsourcing – The Committee discussed the nature of governance 
and oversight of third party administrators, including the resilience 
of key outsourcing partners. The Committee also considered the 
controls in place to ensure correct handling of client money, 
discussing changes in regulations and operational changes resulting 
from the migration of Unit Trust and ISA business to the new 
administration platform;

•  Client complaints – The Committee discussed the nature of client 
complaints, the way in which these are handled, resolved and 
reported, and the extent of management action taken as a result of 
complaints received;

•  Remuneration – The Committee discussed the potential risks 

associated with Partner and employee remuneration and the ways in 
which these are mitigated; and

•  Asian subsidiaries – The Committee considered the management of 

key risks within the Asian subsidiaries, the development of 
relationships with regulators, and the priorities for the Asian business 
in future years.

This gave the Committee the opportunity to ensure that risks are being 
addressed and to test that the culture of risk identification and 
management is embedded.

One of the key areas of focus for the Committee is the Own Risk and 
Solvency Assessment (ORSA). The Committee set the strategy for the 
performance of a single, Group-wide, ORSA and had continued 
involvement in this process throughout the year. In particular, the 
Committee discussed the underlying basis and assumptions, the nature 
and results of stress and scenario tests, the assessment of operational 
risks, key risk management policies and the content of the ORSA report 
and viability statement. 

Oversight of the risk management framework is key to delivery of the 
responsibilities of the Committee. Further information about this 
framework can be found on pages 48 to 50. The risk management 
framework and associated documents are subject to annual review and, 
during 2016, the Committee participated in an external review of the 
framework. The Committee discussed the resulting recommendations, 
which chiefly related to the documentation and presentation of risks. 
Consequently, the presentation of the Group’s Top Risk List has been 
redeveloped, although the risks included remain largely unchanged. The 
risks have been mapped to the Basel framework and to the bottom-up 
risk assessment process, to provide assurance that the list provides 
comprehensive coverage. This list, and the set of indicators used by the 
Committee to regularly monitor performance against risk appetite, have 
both been regularly reviewed by the Committee during the year and 
both will be subject to further development during 2017 as part of an 
ongoing cycle of improvement. Enhancements have also been made to 
the capture, reporting and use of internal loss data.

The Committee is supported in its oversight of the risk management 
framework by Risk Management teams at Group and local levels, and the 
Committee spends a significant proportion of its time receiving updates 
from the Chief Risk Officer and the Heads of the Group Risk Division, 
who have direct access to the Chair of the Risk Committee should the 
need arise. During late 2015 and early 2016, members of the Committee 
were involved in the process of recruiting a new Chief Risk Officer and 
met with Chris Gentle during this process. The Committee then 
recommended his appointment to the Board.

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The Committee is also able to review and provide challenge on the 
implementation of risk mitigation in the business. As part of this 
oversight, the Committee also continued to receive and review reports 
from a number of Executive Committees and other functions in the 
Group including: 
•  Reports relating to relevant topics discussed at Group Risk Executive 

and Finance Executive Committee meetings, where executive 
oversight is given to the appropriateness and observance of the 
Group’s Risk Appetite;

•  Reports produced by the Compliance Oversight and Business 

Assurance functions in respect of thematic reviews carried out into 
specific areas of the Group’s business;

•  Reports from the Chief Risk Officer on the effectiveness of the 

Group’s risk management systems; and 

•  An annual report from the Money Laundering Reporting Officer on 
the anti-money laundering, bribery and fraud activities taking place 
within the Group. 

Since most of the activity within the Group is regulated, the Committee 
also considered regular updates on the Group’s ongoing interactions with 
regulators, including the Prudential Regulation Authority, Financial 
Conduct Authority, Central Bank of Ireland, Monetary Authority of 
Singapore and Office of the Commissioner of Insurance in Hong Kong, 
and the wider regulatory interactions with firms in the financial services 
marketplace. This allowed it to monitor ongoing compliance with 
regulation.

An internal review of the effectiveness of the Committee was also 
carried out and no material issues were highlighted in respect of its 
operation.

The terms of reference, which were revised in 2016 and which set out 
the Committee’s role and authority, can be found on the corporate 
website at www.sjp.co.uk.

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Committee

REPORT OF THE NOMINATION COMMITTEE 

ROLE OF THE COMMITTEE IN SUMMARY
•  To review regularly Board and committee composition and 

structure;

•  To identify, report on and recommend for Board approval 

suitable candidates for appointment to the Board;

•  To appropriately consider succession planning for Directors 

and senior management; and

•  To report to the Board on the work of the Committee.

NOMINATION COMMITTEE MEMBERS
Sarah Bates (Chair)
Iain Cornish
Baroness Wheatcroft

Sarah Bates 
Chair of the  
Nomination  
Committee

The Nomination Committee plays a crucial role in 
ensuring that the structure and composition of the Board 
(including the skills, knowledge, experience and diversity) 
is appropriate to continue to lead the Group and achieve its 
strategic objectives. Another critical aspect of the role of the 
Nomination Committee is considering succession planning 
for the Board and the Committee has devoted significant 
time to this activity during the year.

The Committee must also ensure that the skills and attributes 
necessary at those levels immediately below the Board are 
also constantly reviewed, in order to ensure that there is 
an appropriate and talented succession pipeline. This has 
continued to be a key area of focus as described in this 
report.

Overseeing our approach and progress in relation to diversity 
is another aspect of the Committee’s work and progress in 
this respect is set out below. 

Sarah Bates
On behalf of the Nomination Committee
27 February 2017

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The Committee is still of the opinion not to adopt the 25% target 
proposed by the Davies Report for female representation for the Board in 
2017, noting that the level of female representation on the Board is still 
close to satisfying the target at the present time and that the Company 
has a female Chair. We also note that a number of companies who have 
achieved this level, have a rather different balance between executives 
and non-executives on the board. As is often observed, there are fewer 
women in executive ranks than might be expected. However, we are 
trying hard and, as part of our current recruitment processes, we have 
sought to discuss with potential and appointed headhunters how they 
identify candidates from a diverse pool of people. We have also 
consciously sought to avoid setting criteria which unwittingly and for no 
purpose exclude any particular group. It is worth noting that the general 
change in attitudes towards the number of board appointments held 
probably reduces the experience which future candidates will have, but 
perhaps increases the number of potential candidates. 

The Committee has reviewed detailed analysis as to the significant other 
commitments of the Non-executive Directors and how much time they 
were spending on the Company’s business and affairs. The Nomination 
Committee and the Board are satisfied that the Non-executive Directors 
are able to, and do, commit sufficient time and attention to the 
Company’s business. In addition, the Committee reviewed and approved 
an assessment of the independence of each of the Non-executive 
Directors, concluding that each of the Non-executive Directors 
demonstrated that they remained independent in character 
and judgement.

The terms of reference setting out the Committee’s role and authority, 
and which were reviewed in 2016, can be found on the corporate website 
at www.sjp.co.uk.

*These appointments are subject to regulatory approval.

COMMITTEE MEMBERSHIP DURING 2016
The members of the Committee remained unchanged during 2016 and 
up to and including the date of this Report. Details of attendance at the 
meetings of the Nomination Committee throughout the year can be 
found in the Corporate Governance Report. 

COMMITTEE ACTIVITIES DURING 2016
As set out in the Chair’s Report, we have undertaken the appointment 
processes for our new Chief Executive and Chief Financial Officer, 
which were led by the Committee*. These appointments are the result of 
careful succession planning for these roles over the last few years in the 
context of our overall strategy and our views of the nature of those roles 
as the Group develops and the characteristics required for them. We 
requested external market surveys for both roles and considered the 
benefits and risks to the Group and its stakeholders of making these or 
other appointments.

Assessing the appropriate composition and structure of the Board and its 
various Committees is an ongoing process and this has been regularly 
considered and discussed during the year. Of particular importance was 
the assessment of the existing skills, knowledge, experience, diversity 
and independence of the Board to ensure that these remained 
appropriate both now and in the future, as well as considering whether 
there was any requirement to draw in additional skills and experience 
from elsewhere. It should be noted that half of the Board (excluding the 
Chair) is comprised of independent Non-executive Directors. 

The Committee has not felt it necessary to make any recommendations 
to change the structure of the Board or its Committees during the 
current year although it has been giving detailed consideration to its 
plans for the future in order to plan for its own refreshment and 
succession in the medium and long-term. 

The skills review mentioned above formed the basis for a continued focus 
this year on succession plans for the Board, Executive Board and senior 
management. Excellent progress has been made in this respect and the 
further refinement of the responsibilities of the Executive Board, the 
development of internal talent and recruiting external executives, where 
appropriate, has ensured the continued development of a platform for 
future succession. There has also been a focus by the Board on the 
appropriate people strategy (referred to on pages 18 and 115). Succession 
planning will continue to evolve during 2017. 

During the year, the Committee has concentrated on diversity in a 
number of senses within the Group and the Partnership, receiving 
regular updates as to developments in this respect. A number of 
measures have been identified to make further progress in ensuring 
appropriate female representation and this work will continue  
during 2017. The Group is quite diverse in other senses, in terms of 
regional focuses for example, and taking into account its work with 
apprentices.A suite of metrics has also been developed and reviewed  
to ensure that progress in relation to diversity can continue to  
be monitored. These metrics include analysis of male/female 
composition at all levels across the employee population and also in 
respect of promotions and part-time working and in forms of responses 
to the employee survey.

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DIRECTORS’ REMUNERATION REPORT

Roger Yates 
Chair of the  
Remuneration  
Committee

On behalf of the Board, I am pleased to present the Directors’ 
Remuneration Report for 2016 which sets out the new Directors’ 
Remuneration Policy for approval by shareholders at the AGM, how the 
current Directors’ Remuneration Policy was applied in 2016 and, subject 
to shareholder approval of the new Directors’ Remuneration Policy, how 
it will be implemented in 2017. 

DIRECTORS’ REMUNERATION POLICY (‘POLICY’) AND THE 
CORPORATE STRATEGY
The current Policy was approved by the shareholders in 2014 and 
continued to operate in 2015 and 2016. The Policy has been reviewed 
during 2016 and it is submitted for shareholder approval at the 2017 
AGM. No material changes are proposed. The Policy for approval is set 
out on pages 96 to 99. As with the current Policy, it supports the Group’s 
business strategy in that the major part of remuneration for Executives is 
performance-dependent, including both annual and longer-term 
measures aligned to a balanced set of business objectives. There is 
substantial deferral of variable remuneration into shares, and 
requirements for Executive Directors to hold Company shares, through 
minimum shareholding thresholds and a two year post-vesting sale 
restriction on Performance Share Plan (PSP) awards. Further detail as to 
how each element of the Policy supports the strategy is set out in the 
table on pages 96 to 99.

CORPORATE PERFORMANCE AND REMUNERATION FOR 2016
As reported in this Report, 2016 has been another year of strong 
performance and our Executives’ remuneration for 2016 reflects this. 
Based on the three-year performance to the end of 2016, 100% of the 
Executive Directors’ PSP awards granted in 2014 will vest in March 
2017, as a result of relative total shareholder return (TSR) and earnings 
per share (EPS) growth being above the upper end of the performance 
range set by the Remuneration Committee (‘the Committee’). 

This Report includes disclosure of performance targets and the outcome 
for the annual bonus for 2016. The Committee determined that 96.67% 
of the maximum annual bonus should be payable for 2016, reflecting the 
strong financial results for 2016 and strong progress against strategic 
objectives set by the Committee at the start of the year, which are fully 
explained in the report. Fifty percent of the bonus is deferred into shares 
for three years.

REMUNERATION FOR 2017
The Committee considered the overall remuneration arrangements for 
the Executive Directors in 2017 in accordance with the Policy and has 
decided to award an increase of 3% in the base salaries of the Executive 
Directors for 2017 which is in line with the overall increase of base 
salaries for the workforce. The Committee continues to monitor the 
complexity of the responsibilities undertaken, the remuneration of staff 
generally, an element of market comparison and inflation trends from 
year to year. 

The maximum annual bonus opportunity for 2017 will remain at the 
same levels as 2016. Performance share awards will also be granted at the 
same level as 2016 for our CEO at 200% of salary and will increase from 
190% to 200% for our three other Executive Directors, which continues 
to be below our shareholder approved Policy maximum. 

In addition, to reflect the increased workload, regulatory responsibilities 
and the size of the Group, the fees of the Chair for 2017 will increase to 
£195,700 (3% increase), the base fees of the Non-executive Directors 
will increase to £61,745 (3% increase), the Committee Chair fees will 
increase to £20,600 (3% increase) and the Senior Independent Director 
fees will increase to £5,560 (100%).

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ENGAGEMENT WITH SHAREHOLDERS AND BEST PRACTICE
The Committee has consulted with its major shareholders in relation to 
the proposed Policy and, in addition, the Committee ensures it is up to 
date with the developing views of shareholders and investor 
representative bodies and best practice. Any views expressed by 
shareholders at general meetings of the Company or otherwise will be 
considered by the Committee as part of any review of the Policy. The 
Committee understands the importance and increasing focus on clear 
and transparent disclosure of remuneration outcomes demonstrating the 
alignment of remuneration and performance, and the Committee 
believes it provides complete disclosure in this area. 

ROLE OF THE COMMITTEE DURING 2016
During 2016 the Committee’s main areas of focus were on:
•  Reviewing performance and agreeing the 2015 annual bonus 

payments for the Executive Directors and Code Staff as well as the 
2013 PSP awards vesting in 2016 for this population;

•  Setting the individual objectives for the 2016 annual bonus for both 

the Executive team and Code Staff;

•  Setting annual targets for the 2016 annual bonus scheme and 

performance measures for the 2016 PSP awards 

•  2016 salary reviews for the Executive Directors and Code Staff;
•  Reviewing and approving the Remuneration Policy Statement in 
relation to Code Staff for 2016 (and the list of the employees 
classified as Code Staff);

•  Reviewing and approving remuneration policies (including the 

proposed new Policy); 

•  Considering risks in relation to remuneration policies and how these 

are mitigated; and

•  Updates on regulatory developments including the European Banking 
Authority proposals on sound remuneration policies and Solvency II 
remuneration requirements.

REGULATORY CHANGE 
The Committee is closely monitoring developments in remuneration 
regulation from European and UK authorities. Should there be a need to 
amend policy or practice in the future, in light of these regulatory 
developments, the Committee will undertake consultation with major 
shareholders in advance of any proposed changes. 

SUMMARY
The Policy supports our corporate objectives and the remuneration 
received by the Executive Directors reflects the strong performance of 
the Company and management. 

I hope that you will support the remuneration resolutions to be proposed 
at the next AGM. If, in the meantime, you have any questions regarding 
remuneration then my colleagues and I on the Committee will be 
pleased to address them. 

Roger Yates
On behalf of the Remuneration Committee 
27 February 2017

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(‘POLICY’)
How the Committee Operates to Set the Remuneration Policy
The Committee, on behalf of the Board, draws up and recommends the 
Policy and determines the remuneration packages of the Executive 
Directors of the Company and the Chair of the Board. In addition, the 
Committee monitors the remuneration of the senior management team 
(including the Chief Risk Officer and his senior colleagues in the Group 
Risk Division) and employees classified as Code Staff and Solvency II 
Staff and oversees the operation of the executive long-term incentive 
schemes and all employee share schemes. 

Approach to, and Objectives of, the Policy 
Our Policy has been reviewed during the year, and is submitted for 
approval in the required triennial vote at the 2017 AGM. The overall 
approach to remuneration adopted by St. James’s Place has been in place 
for many years and this Policy is very little changed from that approved 
by shareholders in 2014. 

The proposed Policy is designed to meet the following objectives:
•  To support the retention of individuals with the experience and skills 

to drive the performance of the Company; 

•  To ensure remuneration is transparent and reflects the performance 
of the Group in the relevant year and the longer-term. Annual bonus 
and long-term incentive opportunities are therefore linked to the 
achievement of demanding performance targets; and

•  To align pay with the strategic objectives of the Company and the 

interests of our shareholders whilst giving due regard to principles of 
best practice and relevant regulations.

In setting the Policy for the Executive Directors, the Committee also 
takes into consideration a number of different factors:
•  The Committee applies the principles set out in the UK Corporate 

Governance Code and also takes into account best practice guidance 
issued by the major UK institutional investor bodies, the PRA and 
FCA (including the provisions of any applicable Remuneration Codes) 
and other relevant organisations;

•  The Committee has overall responsibility for the remuneration 

policies and structures for employees of the Group as a whole and it 
reviews remuneration policy on a firm-wide basis. When the 
Committee determines and reviews the Policy it considers and 
compares it against the pay, policy and employment conditions of the 
Group to ensure that there is alignment between the two; and
•  The Committee considers the external market in which the Group 
operates and uses comparator remuneration data from time to time 
to inform its decisions. However, the Committee recognises that 
such data should be used as a guide only (recognising that data can be 
volatile and may not be directly relevant) and that there is often a 
need to phase-in changes over a period of time.

The Committee’s overall policy, having had due regard to the factors 
above, continues, for a substantial proportion of total remuneration, to 
be based on variable pay. This is achieved by setting base pay and benefits 
up to mid-market levels, with annual bonus and long-term incentive 
opportunities linked to the achievement of demanding performance 
targets. In this way the Committee facilitates alignment between the 
interests of shareholders and the total remuneration paid to the 
Executive Directors. Historically, the levels of variable pay paid to the 
Executives have varied considerably, reflecting the performance of the 
Group in the relevant year.

The overall structure and maximum opportunity under the Policy 
remains unchanged. Some changes have been made to the text of the 
Policy in a number of places to increase clarity. 

Engagement with Shareholders
The Committee engages with, and seek the views of, its major investors 
and investor representative bodies on any significant changes to the 
Policy. The Committee also engages from time to time with 
shareholders when considering important questions about the 
implementation of the Policy. Views expressed by shareholders are 
considered by the Committee as part of any review of the Policy, or 
sooner if appropriate. 

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Remuneration Policy for Executive Directors
The following table summarises each element of the Policy, explaining how each element operates and links to corporate strategy. The proposed 
Policy will be formally effective following shareholder approval at the 2017 AGM. If approved, this Policy supersedes that approved by shareholders 
in 2014.

Base Salary

Purpose and link to strategy 

To provide the core reward for the role.

Sufficient level to recruit and retain individuals of the necessary calibre, taking into account the required 
skills, experience, demands and complexity of the role.

Operation

Normally reviewed annually from 1 March. Influenced by:
•  Role, experience and performance of the individual;
•  Company performance;
•  External economic conditions;
•  Average changes in broader workforce salary; and
•  Periodic benchmarking for each role against similar UK listed companies.

Maximum opportunity

Percentage increases will normally be capped at the level of increases for the Company’s workforce 
generally. Increases may be higher in exceptional circumstances, such as a change in role and/or a 
significant change in responsibility or role size. 

Where new appointees have been given a starting salary below mid-market level, increases above those 
granted to the wider workforce (in percentage terms) may be awarded, subject to satisfactory individual 
performance and development in the role.

The base salaries for the Executive Directors from 1 March 2017 are set out in the Annual Report on 
Remuneration.

Performance metrics

Whilst there are no targets attached to the payment of base salary, performance alongside those factors 
outlined above is considered in the annual salary review process.

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Purpose and link to strategy 
including choice of performance 
metrics

Operation

Rewards the achievement of annual financial and strategic business plan targets and delivery of key, 
non-financial objectives.

Deferred element aids retention, encourages long-term shareholding, discourages excessive risk-taking and 
aligns with shareholder interests.

Performance metrics reflect the key performance drivers of the annual business plan, achievement of which 
will reflect performance in line with the Group’s strategy.

Performance measures, targets and weightings are reviewed annually and set in line with the annual 
business plan. Bonus payments are determined by the Committee after the year end, based on performance 
against the targets set.

Performance below threshold results in zero payment. Payments are on a scale from 20% to 100% of the 
maximum opportunity for performance between threshold and maximum.

50% of any bonus payable is paid in cash and the remaining 50% deferred into SJP shares, the vesting of 
which is normally subject to a three-year continuous service requirement but no further performance 
targets.

Dividends that accrue on the deferred shares are paid to the Executive Directors during the three-year 
deferral period.

All bonus payments are at the discretion of the Committee.

The Committee has the overriding discretion to scale back payments under the non-financial performance 
scorecard if it deems them to be inappropriate in the context of the overall financial results of the 
Company.

The Committee has the overriding discretion to adjust the bonus outcome up or down (subject to the 
overall 150% maximum) to take account of factors such as an exceptional positive or negative event.

Withholding and recovery provisions apply to bonus awards in exceptional circumstances, such as a 
material misstatement, error, or misconduct.

Maximum opportunity

150% of base salary.

Performance metrics

Performance is measured over one year.

At least half of the bonus is based on financial measures, reflecting the key priorities of the business for the 
relevant year.

Up to half of the annual bonus can be based on the achievement of key, non-financial objectives set at the 
start of the year.

Actual measures and weightings may change from year to year to reflect the business priorities at that time.

Details of performance criteria and targets set for the year under review and performance, against them are 
provided in the Annual Report on Remuneration.

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Performance Share Plan

Purpose and link to strategy 
including choice of performance 
metrics

Supports long-term retention.

Focuses the Executives on longer-term corporate performance and performance objectives.

Aligns interests to those of shareholders.

Operation

Awards are normally granted annually. Vesting is usually on the third anniversary of the date of grant, dependent 
on the achievement of stretching performance conditions measured over a period of three financial years.

Maximum opportunity

Performance metrics

Metrics, weighting and targets take account of the business plan and are reviewed annually to ensure they 
remain appropriate.

Awards granted from 2015 are made under the Performance Share Plan approved by shareholders at the 
AGM in 2014, and have a post-vesting holding period of two years on the shares vesting. During this period 
the vested shares cannot normally be sold, other than to the extent necessary to settle tax on vesting or 
exercise. Dividend equivalents may accrue on awards made between the date of grant and the end of the 
two year post-vesting holding period. These dividend equivalents will be released only to the extent that 
awards vest.

Awards are subject to withholding and recovery provisions.

The Committee has the discretion, in certain circumstances, to grant and/or settle an award in cash. In 
practice, this will only be used in exceptional circumstances for Executive Directors.

The maximum annual award under the plan rules is 250% of salary as at date of grant, although the 
Committee will not make awards above 200% of base salary without prior consultation with the 
Company’s major shareholders.

Awards will vest to extent of achievement of performance metrics as set out below. The Committee may 
choose alternative measures and weightings between them if it deems it appropriate, taking into account 
the strategic objectives of the Company. 

Awards in 2017 will be based on the achievement of three equally weighted metrics below:
•  EPS growth based on EEV adjusted profit;
•  EPS growth as above but excluding the impact of the EEV unwind of the discount rate (effectively 

excluding the impact of stock market movements on earnings); and

•  Relative TSR performance.

For each performance metric, a threshold and stretch level of performance is set. At threshold, 25% of the 
relevant element vests rising on a straight line basis to 100% for attainment of levels of performance 
between threshold and maximum targets.

Pension

Purpose and link to strategy 

Helps recruit and retain Executives.

Operation

Defined contribution to a pension scheme or an equivalent cash amount via non-pensionable allowance if 
the Executive is affected by HMRC limits.

Provides a discrete element of the package to contribute to retirement income.

In response to changes in legislation or similar developments, the Company may amend the form of an 
Executive Director’s pension arrangements.

Maximum opportunity

20% of base salary.

Performance metrics

N/A

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Other Benefits

Purpose and link to strategy 
including choice of performance 
metrics

Operation

Operate competitive benefits to help recruit, retain and support the wellbeing of employees.

Including but not limited to: Company car (or salary supplement in lieu), private medical insurance, life, 
critical illness and death in service cover, relocation assistance where necessary and the use of a driver for 
business purposes.

Executive Directors will be eligible to participate in any all-employee share plan (e.g. SIP and SAYE) 
operated by the Company on the same terms as other eligible employees. The maximum level of 
participation is subject to limits imposed by HMRC (or a lower cap set by the Company). 

Any reasonable business expenses (including tax thereon) may be reimbursed.

Maximum opportunity

Benefit costs are monitored and controlled and represent a small element of total remuneration costs.

Performance metrics

N/A

Non-executive Directors’ Fees

Purpose and link to strategy 

To attract high quality, experienced Non-executive Directors.

Operation

The Chair is paid an all-inclusive annual fee which is reviewed periodically by the Committee.

Maximum opportunity

All Non-executive Directors receive a basic annual fee for carrying out their duties, together with 
additional fees being paid in respect of Board Committees and other responsibilities, with fee levels 
reviewed periodically by the Board. They may also be paid additional fees (calculated at an appropriate day 
rate) in the event of exceptional levels of additional time being required.

Any reasonable business expenses (including tax thereon) may be reimbursed.

There is no prescribed maximum individual fee level or annual increase. Reviews take into account market 
data for similar non-executive roles in other companies of a similar size and/or business to St. James’s Place 
as well as the time commitment of its Non-executive Directors. The policy is to pay up to the mid-market 
level based on similar time commitments of chair and non-executives in comparable companies.

Performance metrics

Neither the Chair nor the Non-executive Directors are eligible for any performance related remuneration.

Notes to the Policy table:
The performance measures and targets that are set for the Executive Directors’ annual bonus and Performance Share Plan (PSP) awards are carefully 
selected to align with the Company’s strategic and key performance indicators.

For the annual bonus, financial and strategic measures are reviewed and selected by the Committee annually. The measures selected and weighting 
between them may vary annually depending on the key priorities of the business for the year ahead. Robust and demanding targets will be set annually, 
taking into account the economic environment, market expectations and the Company’s budget and business plan for the year ahead. EEV operating 
profit has been used to assess financial performance as this measure reflects a number of key metrics including new business, retention of funds under 
management and cost control. The remaining bonus is determined based on strategic measures set annually on a balanced scorecard basis.

The Company has used a relative TSR measure and EPS growth targets for the PSP for a number of years in line with the Group’s strategy of delivering 
profitable growth and superior returns to its shareholders. The Committee will continue to review the choice of performance measures and the 
appropriateness of targets prior to each PSP award being made and will set robust and stretching measures for any alternative measures used. For the 
EPS growth measure, stretching targets will be set annually taking into account the economic environment, market expectations and the Company’s 
budget and business plan at that time. For the comparative TSR measure the Committee’s policy is to set threshold vesting for median performance, 
rising to full vesting for upper quartile performance. The Committee will assess annually the appropriateness of the TSR comparator group.

No performance targets are set for the SAYE and SIP awards as these form part of all employee arrangements designed to encourage employees across 
the Group to purchase shares in the Company.

Annual Report and Accounts 2016

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Shareholding Requirements
Executives are required to build and maintain a shareholding equivalent 
to 150% of base salary within five years of appointment. Until the 
threshold is reached, 50% of vested shares from the PSP and other share 
awards (less tax liability) must be retained. Executives are also required 
to hold a further 50% of salary in shares and/or in one or more SJP 
funds, thus providing further alignment with shareholders and clients.

Annual Bonus Plan and Share Plan Policy
The Committee will operate the annual bonus plan, deferred bonus 
plan, PSP and all-employee share plans according to the rules of each 
respective plan and consistent with normal market practice and the 
Listing Rules, where relevant. The Committee will retain flexibility in a 
number of areas regarding the operation and administration of these 
plans, including (but not limited to) the following:
•  Who participates in the plans;
•  When to make awards and payments;
•  How to determine the size of an award, a payment, or when and how 

much of an award should vest;

•  How to deal with a change of control or restructuring of the Group;
In the case of stated good leaver reasons or otherwise, whether a 
• 
Director is a good/bad leaver for incentive plan purposes and 
whether and what proportion of awards vest at the time of leaving or 
at the original vesting date(s) as relevant; and

•  How and whether an award may be adjusted in certain circumstances 

(e.g. for a rights issue, a corporate restructuring or for 
special dividends).

The Committee also retains the discretion within the Policy to adjust 
targets and/or set different measures and alter weightings for the annual 
bonus plan and the PSP if events happen that cause it to determine that 
the original targets or conditions are no longer appropriate and the 
amendment is required so that the targets or conditions achieve their 
original purpose and are not materially less difficult to satisfy.

The use of discretion would, where relevant, be explained in the Annual 
Report on Remuneration and may, as appropriate, be subject to 
consultation with the Company’s major shareholders.

Awards Made Prior to the Effective Date
For the avoidance of doubt, in approving the Policy, authority was given 
to the Company to honour any commitments entered into with current 
or former Directors that have been disclosed to shareholders in previous 
remuneration reports. This includes all historic awards that were granted 
under any current or previous share schemes operated by the Company 
but remain outstanding (detailed in the Annual Report on 
Remuneration) and which will remain eligible to vest based on their 
original award terms. Details of payments to former Directors will be 
set out in the Annual Remuneration Report, where required by the 
relevant regulations, as they arise.

Approach to Remuneration for Recruitment and Promotions
The Committee would aim to set a new Executive Director’s 
remuneration package in line with the Policy in place at the time of 
appointment. The Committee will take into account, in arriving at a total 
package and in considering the quantum for each element of the package, 
the skills and experience of the candidate, the market rate for a candidate 
of that experience as well as the importance of securing the best candidate. 
For new appointments, base salary and total remuneration may be set 
initially at below normal market rates on the basis that it may be increased 
once expertise and performance has been proven and sustained.

100

Annual bonus and long-term incentive maximum award sizes will 
comply with the maximum opportunity set out in the Policy table (not 
including any arrangements to replace forfeited deferred pay). 
Participation in the annual bonus plan and PSP will normally be 
pro-rated for the year of joining and different performance measures 
may be set from those applying to the other Directors, if it is appropriate 
to do so to reflect the individual’s responsibilities and the point in the 
year in which they joined the Board. A PSP award can be made shortly 
following an appointment (assuming the Company is not in a close 
period). Where it is essential for the purposes of recruitment, such as 
where a new external recruit has not had any bonus deferral in their 
previous role, bonus deferral may be phased in over a short period. The 
standard approach will be for deferral to apply as stated in the Policy 
table.

The Committee may make additional cash and/or share-based awards as 
it deems appropriate and, if the circumstances so demand, to take 
account of deferred pay forfeited by an executive on leaving a previous 
employer. Awards to replace deferred pay forfeited would, where 
possible, reflect the nature of awards forfeited in terms of delivery 
mechanism (cash or shares), time horizons, attributed expected value 
and performance conditions. Other payments may be made in relation to 
relocation expenses and other incidental expenses as appropriate.

In the case of an internal appointment, any variable pay element awarded 
in respect of the prior role would be allowed to pay out according to its 
terms and any other ongoing remuneration obligations existing prior to 
appointment would continue.

For an overseas appointment, the Committee will have the discretion to 
offer benefits and pension provisions which reflect local market practice 
and relevant legislation.

If appropriate, and in exceptional circumstances, the Committee may 
agree, on the recruitment of a new Executive, a notice period of in excess  
of twelve months but reducing to twelve months over a specified period.

For the appointment of a new Chair or Non-executive Director, the fee 
arrangement would be set in accordance with the approved Policy at 
that time.

Risk Management
Risk is managed within the Policy through the Committee:
•  Taking into consideration the recommendations contained in any 

applicable Remuneration Codes and associated guidance which apply 
to the Group;

•  Structuring the annual bonus plan to contain a mix of financial and 
strategic performance metrics, where performance conditions are 
tailored to the business outlook and strategy, including the 
management of risk within the business. The Committee also retains 
the discretion to reduce the bonus out-turn where appropriate;
•  Assessing the performance metrics from a risk perspective, with 

input from the Chair of the Risk Committee;

•  Requiring deferral of 50% of annual bonus payments into the 

Company’s shares which are deferred for three years;

•  Requiring the Executive Directors to retain shares acquired on 

vesting of PSP awards granted from 1 January 2015 for a post-vesting 
holding period of two years on the shares vesting. During this period 
the vested shares cannot normally be sold other than to the extent 
necessary to settle tax on vesting or exercise;

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415Page Title at start:Content Section at start:•  Ensuring that the majority of the incentive pay comes in the form of a long-term incentive plan subject to stretching performance targets measured 

over multi-year performance periods, with the performance period for subsequent awards overlapping the previous award, together with an 
additional two year holding period. This ensures that there is no particular incentive to maximise performance over a particular period;
Incorporating withholding and recovery provisions into the Company’s bonus and long-term incentive plans; and

• 
•  Requiring the Executive Directors to build and maintain a substantial shareholding in the Company.

Remuneration Policy across the Group
The Policy is designed with regard to the remuneration policy for employees across the Group as a whole and the Committee aims, where appropriate, 
for there to be a consistent approach applied. For instance, the suite of benefits in kind is generally consistent (other than in relation to quantum) and 
all employees participate in annual bonus plans. All employees, including the Executive Directors, are offered the opportunity to participate in the 
Group’s SAYE Share Option Plan and Share Incentive Plan. Senior managers participate in the long-term incentive plan.

The Policy is more weighted towards variable pay than for other employees to make a greater part of their pay conditional on the successful delivery of business 
strategy, and in line with shareholder interests. In addition, more of senior level remuneration is deferred than is the case for the workforce as a whole.

Employees were not consulted in respect of the Policy, but the Committee does consider the remuneration arrangements for the broader employee 
population when determining the Policy.

Remuneration Scenarios for Executive Directors 
The chart below shows how the proportion of each Executive Director’s remuneration package varies at different levels of performance in accordance 
with the Policy to be implemented in 2017 and using the assumptions set out below. A significant proportion of remuneration is linked to 
performance, particularly at maximum performance levels.

0
0
0
£

’

2600

2400

2200

2000

1800

1600

1400

1200

1000

800

600

400

200

0

£2,499

£1,667

31%

42%

£1,806

£1,204

31%

28%

42%

31%

28%

31%

£679

100%

41%

27%

£490

Total Fixed Pay

Annual Bonus

Long-Term Share Awards

£1,850

41%

£1,249

30%

£1,814

42%

£1,212

31%

27%

30%

28%

31%

£534

£498

100%

41%

27%

100%

43%

29%

100%

41%

27%

Threshold

Target

Maximum Threshold

Target

Maximum Threshold

Target

Maximum Threshold

Target

Maximum

David Bellamy

Andrew Croft

Ian Gascoigne

David Lamb

Assumptions
Threshold = fixed pay only (salary, benefits and pension).
Target = fixed pay plus 60% vesting of the annual bonus and 50% vesting of PSP awards. 
Maximum = fixed pay plus 100% vesting of the annual bonus and PSP awards.
Salaries used are those applying on 1 March 2017 and taxable benefits are those reported for the year ending 31 December 2016.
Pension is based on 2017 Policy applied to 1 March 2017 salaries.

Amounts have been rounded to the nearest £1,000. The assumptions noted for ‘on-target’ PSP performance in the graph above are provided for 
illustration purposes only. Participation in all employee plans, dividends payable on PSP awards over the vesting period or on deferred share bonus 
awards are not included in the above scenarios and the table assumes no increase to the share price.

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Service Contracts and Loss of Office
The Company’s policy is that service contracts may be terminated with twelve months’ notice from either the Company or from the Executive 
Director (except in certain exceptional recruitment situations where a longer notice period from the Company may be set provided it reduces to a 
maximum of twelve months with a specified time limit). Service contracts do not contain a fixed end date.

Under their service contracts, the Executive Directors are entitled to salary, pension contributions and benefits for their notice period (except on 
termination for events such as gross misconduct where payment will be for sums earned up to the date of termination with no notice period only). The 
Company would seek to ensure that any payment is mitigated by use of phased payments and offset against earnings elsewhere in the event that an 
Executive Director finds alternative employment during their notice period. There are no contractual provisions in-force other than those set out 
above that impact any termination payment.

In summary, the position on cessation of employment is as follows:

Provision

Notice period

Termination payment

Detailed terms

Twelve months by either party.

Base salary plus benefits (including pension). An express obligation on the Executive to mitigate his loss. 
Payments can be made on a monthly basis and reduced if an Executive is able to secure 
alternative employment.

In addition, any statutory amounts would be paid as necessary.

Remuneration entitlements on 
cessation

A pro-rata bonus may also become payable for the period of active service along with the vesting of 
outstanding share awards (in certain circumstances as described below).

Change of control

As on termination and with remuneration entitlements as described above.

When considering the size of any proposed termination payment, the Committee would take into account a number of factors, including the health, 
length of service and performance of the relevant Executive, including the duty to mitigate their own loss, with a broad aim to avoid rewarding poor 
performance while dealing fairly with cases where the departure is due to other reasons, for example illness or redundancy.

Any unvested awards held under the PSP schemes will lapse at cessation of employment, unless the individual is leaving for certain reasons (defined 
under the plan such as death, injury, ill-health, disability, redundancy, retirement, their office or employment being either a company which ceases to 
be a Group member or relating to a business or part of a business which is transferred to a person who is not a Group member, or any other reason the 
Committee so decides). In these circumstances, unvested awards will normally vest at the normal vesting date (unless the Committee decides they 
should vest at cessation) subject to performance conditions being met and normally subject to scaling back in respect of actual service as a proportion 
of the total vesting period (unless the Committee decides that scaling back is inappropriate). The same approach applies on a change of control.

Any unvested awards held under the Deferred Bonus Scheme will lapse at cessation unless the Committee determines otherwise. In these 
circumstances the Committee may determine that unvested awards will vest at the cessation (unless the Committee decides they should vest at the 
normal vesting date).

The Committee may agree to the payment of disbursements such as legal costs and outplacement services if appropriate and depending on the 
circumstances of the leaving Executive.

The Committee may pay any statutory entitlements or settle or compromise claims in connection with a termination of employment, where 
considered in the best interests of the Company.

Non-executive Directors’ Letters of Appointment
The Non-executive Directors (including the Chair) do not have service contracts or any benefits in kind arrangements and do not participate in any of 
the Group’s pension or incentive arrangements. The appointment of each Non-executive Director can be terminated by giving three months’ notice 
(subject to annual reappointment at the AGM). Any period of service longer than six years is subject to particularly rigorous review by the Nomination 
Committee of the Board. The Non-executive Directors’ letters of appointment do not provide for any payment on termination except for accrued fees 
and expenses to the date of termination.

The terms and conditions of Executive Directors’ service contracts and the letters of appointment of the Non-executive Directors are available for 
inspection at the Company’s registered office during normal business hours and at the AGM, the details of which can be found on page 116.

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Executive Directors are permitted to be appointed to an external board or committee so long as this is unlikely to interfere with the business of the 
Group. Any fees received in respect of external appointments are retained by the relevant Executive Director. Currently, the only Executive Director 
who acts as a non-executive director on the Board of another listed company, is David Lamb, who is a non-executive director of The Henderson 
Smaller Companies Investment Trust plc.

ANNUAL REPORT ON REMUNERATION
This Annual Report on Remuneration will be put to an advisory shareholder vote at the 2017 AGM. The information on pages 103 to 110 has been 
audited where indicated.

How the Policy was Applied in 2016
Remuneration payable in respect of performance in 2016 (audited)
The following table sets out each element of remuneration for the years ended 31 December 2015 and 2016 (or period thereof for appointments or 
cessations during the year).

Salary and 
fees

Benefits(i)

Annual 
bonus(ii)

Long-term 
incentives(iii)

Pension(iv)

Other(v)

Total

Directors
David Bellamy

Andrew Croft

Ian Gascoigne 

David Lamb(vi)

Non-executive Directors
Sarah Bates (Chair)

Iain Cornish 

Simon Jeffreys

Baroness Wheatcroft

Roger Yates

2016
2015
2016
2015
2016
2015
2016
2015

2016
2015
2016
2015
2016
2015
2016
2015
2016
2015

£
502,833
492,000
363,500
356,000
363,500
356,000
363,500
356,000

190,000
175,100
82,725
77,460
79,945
74,680
59,945
58,200
79,945
74,680

£
55,294
59,168
38,773
41,292
83,020
69,523
46,833
48,754

 3,931
 3,365
11,788
 7,829
 973
 1,397
 2,100
 1,788
–
 –

£
732,250 
688,800
529,250
498,400
529,250
498,400
529,250
498,400

£
1,132,563
1,756,266
754,804
1,170,904
754,804
1,170,904
754,804
1,170,904

£
100,567
98,400
72,700
71,200
72,700
71,200
72,700
71,200

–
20,596
–
19,380
29,775
–
–
22,544

£
2,523,507
3,115,230
1,759,027
2,157,176
1,833,049
2,166,027
1,767,087
2,167,802

193,931
178,465
 94,513
 85,289
 80,918
 76,077
 62,045
 59,988
 79,945
 74,680

Notes:
(i)   Benefits for the Executive Directors comprise the entitlement to Company car or cash equivalent, fuel, private health care, life and critical illness cover, permanent health insurance and health 

screening and, for Ian Gascoigne, a housing allowance to facilitate working across the Company’s two main locations, and are generally the amounts which are returned for taxation purposes. Benefits 
for the Non-executive Directors are for reimbursement of taxable travel expenses grossed up for the tax payable thereon. 

(ii)  As explained on page 97, half of the annual bonus is paid in cash, with the other half being used to purchase St. James’s Place shares which are subject to forfeiture for three years under the terms of the 

Deferred Bonus Scheme.

(iii)  The value of the long-term incentives is the value of shares for the award where the performance period ends in the year, together with the value of the dividends that would have been received during 
the three year performance period. The figures for 2016 have been calculated using the average of the SJP share price in the three month period to 31 December 2016, being £9.585, as the actual 
vesting date of the PSP award is on 26 March 2017. The figures for 2015 have been updated from the three month average figures used in last year’s report (being £1,776,526 for David Bellamy and 
£1,184,411 for Andrew Croft, Ian Gascoigne and David Lamb) to take into account the SJP share price on the date of vesting on 21 March 2016, being £9.405. The LTI vesting figure in monetary value 
for 2016 is significantly lower than 2015. This is due to the number of shares in the 2013 award being substantially more (approximately 60%) than in the 2014 award, because the share price at grant 
in 2013 was 40% lower than 2014. For example for the Chief Executive, the grant of 190% of salary on 2013 amounted to 176,178 shares at a share price of £5.16; in 2014 an award of 190% of salary 
amounted to 109,782 shares at a share price of £8.52.

(iv)  Pension contributions, being 20% of base salary for all Directors, were capped by legislation and so a non-pensionable salary supplement was paid to the Executive Directors in full for David Bellamy, 

Andrew Croft and Ian Gascoigne and for the balance for David Lamb, who had a £20,000 contribution to the money purchase group pension scheme.

(v)  The value of the SAYE options exercised by Ian Gascoigne on 24 March 2016 when the mid-market price of St. James’s Place shares was £9.10.
(vi)  David Lamb was a non-executive director of The Henderson Smaller Companies Investment Trust plc during the year and was paid a fee of £23,000 in 2016 in connection with that role 

(2015: £21,750).

Annual Report and Accounts 2016

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Details of Variable Pay Earned in the Year
Annual bonus for 2016 performance 
The performance conditions which applied to the bonus and the resulting payout were as follows: 

Assessment by the Committee of the Performance of the Executive Directors 

Measure
EEV operating profit 

Strategic business plan objectives

Total payout

Weighting (% 
of salary)

Weighting (% 
of maximum)

Threshold

Maximum 
value

Actual

75%

75%

50%

50%

£586m

£642m

£673.6m

Assessment by the Committee of the 
performance of the Executive Directors

Payout 
(% of 
salary)

Payout 
(% of 
maximum)

75%

70%

50%

46.67%

145%

96.67%

In setting the operating profit target for the year it was assumed that the combined operating experience variance and operating assumption changes 
would have a neutral impact on the outcome for the year. The actual outcome for the year included a combined positive impact to the operating profit 
from these two items of £20 million. The Committee concluded that this positive outcome was as a result of management action during the year and 
should therefore be included when assessing the bonus payout for the year.

Annual Bonus Strategic Targets Performance Assessment
As described in other parts of the Annual Report and Accounts, the Company delivered strong performance in 2016 for our clients, shareholders and 
other stakeholders. The Committee considered these three groups when setting the strategic targets for 2016, together with other objectives set out in 
the 2016 business plan. In serving our clients well, developing our employees and the Partnership for the future and striving to improve the 
effectiveness of our organisation, we will be best placed to meet our long-term business objectives, and create additional value for our shareholders. 
We also focus on the importance of safe and sustainable growth through prudent management of risk and the highest standards of 
regulatory compliance. 

The Committee assessed how well the Executive team had performed in relation to the objectives set at the start of the year. The Committee did not 
place fixed weightings on the factors assessed, but made a judgement based on the Committee’s view of the relative importance and impact of those 
factors over the course of the year. For some factors the Committee put in place quantitative metrics, and for others qualitative judgements were 
made, depending on the nature of the strategic objective. 

The Committee took into account the following: 

Objectives and performance

•  The Annual Wealth Account Survey results for 2016/7 were very strong with results as at the date of 

this Annual Report of 97% of clients saying they would recommend SJP to friends or contacts and 56% 
of those surveyed confirming they have done so already;

•  Clients continued to benefit from above average performance across the majority of funds and portfolios 
over a range of time periods. Across all ten year periods, the equity fund managers outperformed their 
benchmark, on average, 77% of the time. Over the three and five year periods, the equivalent average 
outperformance rate was 72% and 84% respectively. For the range of eight Growth and Income 
portfolios available to clients, outperformance compared to the relevant Asset Risk Consultants (ARC) 
Private Client Index peer group occurred in 84% of all three year periods on average;

•  The number of advice-related complaints remained very low;
•  The Group won a number of industry awards, further details of which are set out on page 54, many of 

which were voted on by clients; and 

•  The above factors, together with strong service levels, generally contributed to excellent retention of 
funds under management, with 95% of existing funds being retained (excluding regular income 
withdrawals) (see page 29 for further details). 

Clients

104

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415Page Title at start:Content Section at start:Long-term success

•  The growth in the size of the Partnership (including Partners and Advisers in the UK and Asia) of more 

Objectives and performance

than 7%; 

•  The success of the Academy in attracting suitable candidates to the courses run in 2016 with more than 

200 active students in the Academy programme. 73 students graduated from the Academy, 42 as 
Partners and 31 as Advisers;

•  Completing the acquisition of Rowan Dartington and continuing its integration into the Group;
•  Launch of the Retirement Account and certain intergenerational products;
•  Opening a new location at Canary Wharf and a new office in Cirencester;
•  Very satisfactory results from the 2016 Employee Survey;
•  High levels of retention for both employees and members of the Partnership, assisted by additional 
training and development opportunities for the senior management team, the Partnership and the 
workforce generally; and

•  Continuing to maintain and reinforce the Group’s distinctive culture.

Risk management

•  Continuing positive engagement with the Group’s regulators responding effectively to key regulatory 

Other objectives

initiatives including the Financial Advice Market Review and Solvency II; and

•  Completing various objectives designed to continue to enhance and strengthen the monitoring and 

mitigation of key regulatory risks impacting the Group.

•  Supporting more Partners to achieve Chartered status;
•  Continuing development of the Group’s range of funds, the range of fund managers available to clients 

and the effective operation of the Investment Committee; and

•  The ongoing success of the Group’s CSR objectives, including raising more than £7.5 million for the 

Foundation and expanding the volunteering opportunities available to employees.

Taking all the above strategic objectives into account, the Committee awarded a bonus of 70% of salary (93.3% of the maximum) under the team 
performance element of the annual bonus scheme, recognising that a high proportion of the strategic objectives were graded as ‘outstanding’ or ‘above 
stretch’ and that nearly all of the major business plan objectives had been satisfactorily completed.

Notes
(i)  The Committee has the discretion to scale back the annual bonus payable in respect of the strategic measures if it considers it inappropriate in the context of the overall financial results of the Group. 

The Committee reviewed the Group’s performance and agreed that no scale-back was appropriate.

(ii)   The Committee retains the discretion to amend each element of the bonus, up or down, within the overall cap of 150% of salary, to take into account other relevant factors such as the Group’s 

performance compared to competitor organisations or, for instance, an exceptional positive or negative event which impacts the Group. The Committee reviewed the Group’s performance as well as 
competitors and the external market at the end of the performance period and agreed that no adjustment was required.

(iii)  Half of the bonus is paid in cash, with the remainder being invested in the Company’s shares and deferred for three years, under the Group’s deferred bonus plan.

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Long-Term Incentive Awards
Vesting of Performance Share Plan (PSP) awards (audited)
On 31 December 2016, the awards made on 26 March 2014 under the PSP reached the end of their three year performance period. These will vest on 
26 March 2017, being the third anniversary of the date of grant. The performance conditions which applied to the 2014 PSP awards, and the actual 
performance achieved against these conditions, are set out in the table below:

TSR relative to the FTSE 51 – 150*

Average annual adjusted EPS growth 
(including the unwind of the 
discount rate) in excess of RPI

Average annual adjusted EPS growth 
(excluding the unwind of the discount 
rate) in excess of RPI

Performance level hurdle
Below threshold
Threshold
Stretch or above
Actual Achieved

Performance required
Below Median
Median
Upper Quartile or above
18 out of 88 companies
Above Upper Quartile

% of one 
third of 
award 
vesting

0%
25%
100%
100%

Performance required
Below 5%
At least 5%
16% or above
19.5%

% of one 
third of 
award 
vesting

0%
25%
100%
100 %

Performance required
Below 5%
At least 5%
16% or above
17.4%

% of one 
third of 
award 
vesting

0%
25%
100%
100%

* 

FTSE 51-150 Index excluding investment trusts and companies in the FTSE oil, gas and mining sectors.

Accordingly, the total percentage of the 2014 PSP awards vesting was 100%, which resulted in the following awards vesting to the Executive Directors:

Director
David Bellamy
Andrew Croft
Ian Gascoigne
David Lamb

Total 
number of 
shares 
granted

109,782
73,165
73,165
73,165

Percentage 
of awards 
vesting

100%
100%
100%
100%

Number 
of shares 
vesting

109,782
73,165
73,165
73,165

Value of 
shares 
vesting 
(£000)1

1,052 
701
701
701

Note 1:    The deemed share price used to calculate the value of shares vesting was £9.585 being the three month average to 31 December 2016 (as the awards will not actually vest until 26 March 2017). 
Note 2:    Up to 3,054 shares can be exercised by each Executive Director via a linked award under an approved share option scheme, with an exercise price of £8.515. If such linked award is exercised, a 

number of shares equivalent to the gain achieved upon such exercise will be lapsed from the number of PSP shares noted, and the overall value shares vesting is therefore unchanged from the 
number set out above. 

Performance Share Awards Granted to the Executive Directors in 2016 

Director
David Bellamy
Andrew Croft
Ian Gascoigne
David Lamb

Type of award
Nil cost option
Nil cost option
Nil cost option
Nil cost option

Basis of award granted
200% of salary of £505,000
190% of salary of £365,000
190% of salary of £365,000
190% of salary of £365,000

Average 
share price at 
date of grant

£9.3875
£9.3875
£9.3875
£9.3875

Number of 
SJP shares 
over which 
award was 
granted(1)

107,589
73,874
73,874
73,784

% of face 
value that 
would vest 
at threshold 
performance

25%
25%
25%
25%

Face value
 of award 
(£’000)

£1,010
£693
£693
£693

Note 1:    The number of shares awarded was calculated based on the average share price over a period of three days prior to the date of grant on 24 March 2016, being £9.3875 per share. The face value of 

the award figure is calculated by multiplying the number of shares awarded by the average share price figure of £9.3875.

PSP awards are structured as nil cost options and there is therefore no exercise price payable on exercise. Dividend equivalents accrue to the Executive 
Directors between the date of grant and exercise of the award (up to a maximum of five years from date of grant), but are released only to the extent 
that awards vest. Further details of the performance conditions which apply to the awards are set out in Notes 1 and 2 on page 113.

106

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415Page Title at start:Content Section at start:Total Shareholder Return Performance
The graph below shows a comparison of the Company’s TSR performance against the FTSE All-Share index over the last eight financial years. The 
Company considers this to be the most appropriate comparative index, given the broad nature of the index and the companies within it.

Total shareholder return

700

600

500

400

300

200

100

0

)
£
(

e
u
l
a
V

31-Dec-08

31-Dec-09

31-Dec-10

31-Dec-11

31-Dec-12

31-Dec-13

31-Dec-14

31-Dec-15

31-Dec-16

St. James’s Place 

FTSE All Share 

Source: Thomson Reuters

This graph shows the value, by 31 December 2016, of £100 invested in St. James’s Place on 31 December 2008 compared with the value of £100 
invested in the FTSE All-Share Index. The other points plotted are the values at intervening financial year ends.

Total Remuneration for the Chief Executive 
The table below shows the total remuneration figure for the Chief Executive over the last eight financial years. The total remuneration figure includes 
the annual bonus and long-term incentive awards which vested based on performance in those years (and ending in that year for PSP scheme awards).

2009

2010

2011

Year ending 31 December
2013

2012

2014

2015

2016

Total Remuneration
Annual bonus (% of maximum)
LTIP vesting (% of maximum)

£1,039,723 £1,495,600 £1,998,758 £2,410,380 £3,362,651 £3,646,514 £3,115,230 £2,523,507
96.67% 
100%

93.3%
100%

46%
87%

95%
96%

63%
83%

96%
57%

98%
95%

92%
0%

The deemed value of the PSP award in the table above for 2016 is £1,132,563. Of this, £117,441 is due to increases in the SJP share price over the 
vesting period, being an increase of 13%.

The value of long-term incentive awards for 2016 has been calculated using the average of the Company’s share price in the three month period to 
31 December 2016, being £9.585, as the actual vesting date of the PSP award is on 26 March 2017. The 2015 figure for total remuneration has been 
updated by substituting the three month average figure used to calculate the value of long-term incentive awards in last year’s report by a revised 
figure based on the SJP share price on the date of vesting on 21 March 2016, being £9.405.

Relative Importance of Spend on Pay
The following table sets out the percentage change in profit, dividends and overall spend on pay in the year ending 31 December 2016, compared to 
the year ending 31 December 2015.

IFRS profit after tax*
EEV operating profit after tax* 
Dividends
Employee remuneration costs

* Both prior year comparatives include position one-offs (see Financial Review).

2015
£’Million

2016
£’Million

Percentage 
change

202.0
539.2
146.5
121.2

111.7
553.5
173.8
150.8

 (45)%
3%
19%
24%

Annual Report and Accounts 2016

107
107

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationPage Title at start:Content Section at start: 
DIRECTORS’ REMUNERATION REPORT continued

The increase in the employee remuneration costs in 2016 were largely due to an increase in employee headcount, an increase to the costs of share 
awards due to the headcount increase and the increase in the Company’s share price.

Percentage Increase in the Remuneration of the Chief Executive
The table below shows the percentage movement in the salary, benefits and annual bonus for the Chief Executive between the current and previous 
financial year compared to that for the average Group employee. 

Chief Executive
Salary
Benefits (Note 1)
Bonus
Average per Employee
Salary
Benefits 
Bonus

Note 1: See Note (i) on page 103 for further details.

% change 
2015 to 
2016

2.6%
(6.5)%
6.3%

4.7%
(8)%
1.7%

Share Awards
The tables below set out details of share awards that have been granted to individuals who were Executive Directors during 2016 and which had yet to 
vest or be exercised at some point during the year.

Performance Share Plan - awards held in return for qualifying services during 2016 (audited)

Director
David Bellamy

Andrew Croft

Ian Gascoigne

David Lamb

Balance at
1 January 
2016

176,178(i)
109,782(ii)
100,280(iii)
–

117,458(i)
73,165(ii)
68,932(iii)
–

117,458(i)
73,165(ii)
68,932(iii)
–

117,458(i)
73,165(ii)
68,932(iii)
–

Granted 
in year(iv)

107,589

73,874

73,874

73,874

Lapsed 
in year(v)

371

Exercised
in year(vi)

175,807

345

117,113

343

117,115

346

117,112

Balance at
31 December 
2016

–
109,782
100,280
107,589

–
73,165
68,932
73,874

–
73,165
68,932
73,874

–
73,165
68,932
73,874

Dates from which exercisable

21 March 2016
26 March 2017
26 March 2018
24 March 2019

21 March 2016
26 March 2017
26 March 2018
24 March 2019

21 March 2016
26 March 2017
26 March 2018
24 March 2019

21 March 2016
26 March 2017
26 March 2018
24 March 2019

21 March 2019
26 March 2020
26 March 2021
24 March 2022

21 March 2019
26 March 2020
26 March 2021
24 March 2022

21 March 2019
26 March 2020
26 March 2021
24 March 2022

21 March 2019
26 March 2020
26 March 2021
24 March 2022

Notes:
(i)  These awards were made on 21 March 2013 when the St. James’s Place share price was £5.07. The performance period is the three year period ending on 31 December 2015. The performance 

conditions, each in respect of one-third of the award, relate to (i) EPS (including the impact of the unwind of the discount rate, as described more fully on page 46) (ii) EPS excluding the impact of the 
said unwind and (iii) TSR compared to the FTSE 250 Index, excluding investment trusts and companies in the oil, gas and mining sectors. The EPS scale starts at RPI +5% for 25% of the award to vest 
and ends at RPI +16% for 100% of the award to vest, with pro rata vesting between the said points. The TSR sliding scale is between median and upper quartile, with 25% of the TSR part of the award 
vesting at median. Up to 774 shares (being the maximum value under the £30k Inland Revenue cap on ‘approved’ share options) can be exercised via a linked award under an approved share option 
scheme with an exercise price of £5.155.

(ii)  These awards were made on 26 March 2014 when the St. James’s Place share price was £8.515. The performance period is the three year period ending on 31 December 2016. The three performance 
conditions, each in respect of one-third of the award, relate to (i) EPS (including the impact of the unwind of the discount rate, as described more fully on page 46) (ii) EPS excluding the impact of the 
said unwind and (iii) TSR compared to the FTSE 51-150 Index, excluding investment trusts and companies in the oil, gas and mining sectors. The EPS scale starts at RPI +5% for 25% of the award to 
vest and ends at RPI +16% for 100% of the award to vest, with pro rata vesting between the said points. The TSR sliding scale is between median and upper quartile, with 25% of the TSR part of the 
award vesting at median. Up to 3,054 shares (being the maximum value under the £30k Inland Revenue cap on ‘approved’ share options) can be exercised via a linked award under an approved share 
option scheme with an exercise price of £8.515.

(iii)  These awards were made on 26 March 2015 when the St. James’s Place share price was £9.45. The performance period is the three year period ending on 31 December 2017. The three performance 

conditions, each in respect of one-third of the award, relate to (i) EPS (including the impact of the unwind of the discount rate, as described more fully on page 46) (ii) EPS excluding the impact of the 
said unwind and (iii) TSR compared to the FTSE 51-150 Index, excluding investment trusts and companies in the oil, gas and mining sectors. The EPS scale starts at RPI +5% for 25% of the award to 
vest and ends at RPI +16% for 100% of the award to vest, with pro rata vesting between the said points. The TSR sliding scale is between median and upper quartile, with 25% of the TSR part of the 
award vesting at median. 

108

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415Page Title at start:Content Section at start:(iv)  These awards were made on 24 March 2016 when the St. James’s Place share price was £9.10. The performance period is the three year period ending on 31 December 2018. The three performance 

conditions, each in respect of one-third of the award, relate to (i) EPS (including the impact of the unwind of the discount rate, as described more fully on page 46) (ii) EPS excluding the impact of the 
said unwind and (iii) TSR compared to the FTSE 51-150 Index, excluding investment trusts and companies in the oil, gas and mining sectors. The EPS scale starts at RPI +5% for 25% of the award to 
vest and ends at RPI +16% for 100% of the award to vest, with pro rata vesting between the said points. The TSR sliding scale is between median and upper quartile, with 25% of the TSR part of the 
award vesting at median. 

(v)  These awards automatically lapsed in respect of a number of Vested Award Shares equal in value to the gain realised upon exercise of the Company Share Option Plan (CSOP) share option.
(vi)  All four Directors exercised their 2013 PSP awards in 2016.

Deferred Bonus Scheme – Shares held during 2016 (audited)
The table below sets out details of the awards held by the Directors under the deferred element of the annual bonus scheme during 2016:

Director
David Bellamy

Andrew Croft

Ian Gascoigne

David Lamb

Balance at 
1 January 
2016

Released during 
year(i)

Awarded during 
year(ii)

24,591

17,769

17,769

17,769

24,591
33,924
37,252
–

17,769
24,556
26,955
–

17,769
24,556
26,955
–

17,769
24,556
26,955
–

37,721

27,294

27,294

27,294

Balance at
31 December 
2016(iii)

Vesting Date
– 21 March 2016
33,924 26 March 2017
37,252 26 March 2018
37,721 24 March 2019

– 21 March 2016
24,556 26 March 2017
26,955 26 March 2018
27,294 24 March 2019

– 21 March 2016
24,556 26 March 2017
26,955 26 March 2018
27,294 24 March 2019

– 21 March 2016
24,556 26 March 2017
26,955 26 March 2018
27,294 24 March 2019

Notes:
(i)  These deferred share awards were awarded on 21 March 2013 equal in value to the Executive’s 2012 annual cash bonus. The St. James’s Place share price on the date of the award was £5.07 and the 

exercise price on 24 March 2016 was £9.2425.

(ii)  These deferred share awards were awarded on 24 March 2016, equal in value to the Executive’s 2015 annual cash bonus. These shares will be held for a restricted period ending on 24 March 2019. 

The price used to calculate the award was the three day average prior to the invitation (14th, 15th and 16th March 2016) which was £9.13.

(iii)  Outstanding awards at the year-end relate to deferred share awards awarded in 2014, 2015 and 2016 (see (ii) above). The share price used to calculate the 2014 award was £8.515 and the 2015 

award was £9.45.

(iv)  Further details of the deferred element of the annual bonus scheme are set out on page 97. Dividends accrue to the Executive Directors during the three year period while the shares are subject 

to forfeiture.

SAYE Share Option Scheme – shares held during 2016 (audited) 
Details of the options held by the Directors in 2016 under the SAYE scheme and any movements during the year are as follows:

Director
Andrew Croft

Ian Gascoigne

David Lamb

Options
held at
1 January
2016

1,219

1,243

1,243

Granted
in year

Lapsed
in year

Exercised
in year

Options
held at
31 December
2016

1,219

1,243

1,243

Exercise
price

£7.38

£7.24

£7.24

Dates from which exercisable
1 May 2018 31 October 2018

1 November 2018

30 April 2019

1 November 2018

30 April 2019

Note:
(i)  At 31 December 2016 the mid-market price for St. James’s Place shares was £10.14. The range of prices between 1 January 2016 and 31 December 2016 was between £7.16 and £10.14.

Annual Report and Accounts 2016

109

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationPage Title at start:Content Section at start:DIRECTORS’ REMUNERATION REPORT continued

Share Incentive Plan – shares held during 2016 (audited)
The table below sets out details of the awards held by the Directors under the Share Incentive Plan during 2016:

Director
Andrew Croft 

Ian Gascoigne 

Balance at
1 January 
2016

Partnership 
shares allocated 
during year(i)

Matching 
shares allocated 
during year(ii)

Dividend 
shares allocated 
during year(iii)

Balance at
31 December 
2016

642
325
167
–

502
210
167
–

159

159

15

15

642
325
167
174

502
210
167
174

Holding Period (matching shares)
26 Mar 2010 to 26 Mar 2013
26 Mar 2014 to 26 Mar 2017
26 Mar 2015 to 26 Mar 2018
24 Mar 2016 to 24 Mar 2019

26 Mar 2010 to 26 Mar 2013
26 Mar 2014 to 26 Mar 2017
26 Mar 2015 to 26 Mar 2018
24 Mar 2016 to 24 Mar 2019

Notes:
(i)  Partnership shares are shares awarded in return for an investment of between £10 and £1,500. Partnership shares were awarded for both Directors on 24 March 2016 at a price of £9.3875 per share, in 

return for £1,500 being deducted from pre-tax salary.

(ii)  For every ten partnership shares acquired, the Company awards one matching share. Matching shares were also awarded on 24 March 2016 in relation to the partnership shares mentioned above.
(iii)  The partnership, dividend and matching shares will be held by an employee benefit trust on behalf of the Director. The matching and dividend shares must be held for a minimum period of three years 

from the date of the award.

Between 2 January 2017 and 27 February 2017 there were no exercises or other dealings in the Company’s share awards by the Directors.

Share Interests and Shareholding Guidelines (audited)
The Executive Directors are required to build up a shareholding equivalent to 150% of salary, and a further 50% of salary in shares and/or in one or 
more St. James’s Place fund portfolios. All of the Executive Directors have met the shareholding guideline.

Directors’ Interests in Shares

Director
David Bellamy
Andrew Croft
Ian Gascoigne
David Lamb
Sarah Bates
Iain Cornish
Simon Jeffreys
Baroness Wheatcroft
Roger Yates

Shares held at
1 January 
2016

Shares held at
31 December 
2016

% of base salary held
in SJP shares as at
31 December 2016(i)

2,589%
2,600%
2,055%
1,394%

1,263,080
890,567
692,520
461,345
13,500
–
18,364
2,500
10,000

1,289,203
935,925
739,773
501,835
13,500
–
18,364
2,500
10,000

Notes:
(i)  Calculated using the mid market price at 31 December 2016 of £10.14.
(ii)  The interests of the Directors include those of their Connected Persons as defined in section 96B(2) of the Financial Services and Markets Act.
(iii)  The interests of the Executive Directors set out above include deferred bonus scheme awards held in trust for the Directors, details of which are set out on page 109. The interests of the Executive 

Directors also include awards under the Share Incentive Plan, details of which are set out on page 110.

(iv)  The Company’s register of Directors’ interests contains full details of Directors’ shareholdings and any share awards under the Company’s various share schemes.
(v)  Disclosure of the Directors’ interests in share awards is given on pages 108 to 110 of the Remuneration Report and also in Note 24 – Related Party Transactions.

Between 2 January 2017 and 27 February 2017 there were no transactions in the Company’s shares by the Directors.

110

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415Page Title at start:Content Section at start:Executive Directors’ shareholdings and outstanding share awards

Executive Director
David Bellamy
Andrew Croft
Ian Gascoigne
David Lamb

Beneficially owned 
at 31 December 
2016(i)

1,289,203
935,925
739,773
501,835

Outstanding
PSP awards 
(performance 
conditions)(ii)

317,651
215,971
215,971
215,971

SAYE options
(no performance 
conditions)(iii)

Outstanding
DBS awards
(no performance 
conditions)(iv)

SIP shares
(no performance 
conditions)(v)

–
1,219
1,243
1,243

108,897
78,805
78,805
78,805

–
1,308
1,053
–

Notes:
(i)  Beneficially owned shares include those DBS Awards and SIP Shares set out in columns (iv) and (v) above.
(ii)  Details on the PSP awards are set out on page 108.
(iii) Details on the SAYE options are set on page 109.
(iv)  Details on DBS awards are set out on page 109.
(v)  Details on the SIP shares are set out on page 110.

Dilution
Dilution limits agreed by shareholders at the time of shareholder approval of the various long-term incentive schemes allow for the following:
•  Up to 10% of share capital in ten years to be used for grants to employees and members of the St. James’s Place Partnership under all share schemes 

i.e. both the employee and ‘Partner’ share schemes; and

•  Up to 5% of share capital in ten years to be used for grants to employees under discretionary schemes.

The table below sets out, as at 31 December 2016, the number of new ordinary shares in the Company which have been issued, or are capable of being 
issued (subject to the satisfaction of any applicable performance conditions) as a result of options or awards granted under the various long-term 
incentive schemes operated by the Company in the ten years prior to 31 December 2016.

Share Scheme
SAYE schemes
Executive share schemes
Partners’ share schemes

Total

Number of new 
ordinary shares of 
15 pence each

% of total issued 
share capital as at
31 December 2016

4,246,684
10,721,865
9,368,513

24,337,062

0.81%
2.03%
1.78%

4.62%

In addition, as at 31 December 2016, the Group’s Employee Share Trust held 1,330,156 shares in the Company which were acquired to meet awards 
made under the PSP, executive share option schemes and awards made under the Deferred Bonus Scheme to Irish employees. In addition a further 
1,272,805 shares are held to meet awards made in 2015 and 2016 under the Deferred Bonus Scheme and 300,948 shares are held to meet awards made 
in 2016 under the Restricted Share Plan.

A further 535,448 shares, registered to employees under the terms of the Group’s Deferred Bonus Scheme, have been allocated by the Group’s 
Employee Share Trust for awards made in 2014.  These shares are allocated to the relevant individuals on a restricted basis whereby the recipients 
are not entitled to the shares until completion of the three year restricted period.  Further details of the Deferred Bonus Scheme are set out on 
page 97.

Interests in Shares Held in Trusts
Certain Executive Directors and employees are deemed to have an interest or a potential interest as potential discretionary beneficiaries under the 
St. James’s Place Employee Share Trust. As such, they were treated as at 31 December 2016 as being interested in 2,348,511 ordinary shares of 
15 pence in the Company, such shares being held by S G Hambros Trust Company (Channel Islands) Limited, the trustee of that trust.

Annual Report and Accounts 2016

111

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationPage Title at start:Content Section at start:DIRECTORS’ REMUNERATION REPORT continued

Statement of Shareholding Voting at AGM
At last year’s AGM held on 4 May 2016, the Directors’ Remuneration Report received the following votes from shareholders:

For
Against
Discretion*

Total

Abstentions

Remuneration Report

Total number of votes

% of votes cast

407,906,771
1,611,329
359,800

409,877,900

5,199,778

99.52
0.39
0.09

100

*  Discretion – of which 358,347 votes were proxy votes lodged in favour of the Chair.

Committee Membership and Attendance at the Committee Meetings 
The membership and terms of reference of the Committee are reviewed annually and the terms of reference are available on the Company’s website.

The members of the Committee are Simon Jeffreys, Baroness Wheatcroft and Roger Yates. There have been six Committee meetings during the 
year and all the members (as well as the Chair of the Board) attended each of the meetings (details of attendance at those meetings can be found on page 75).

Advisers to the Committee
The Committee appointed independent remuneration consultants New Bridge Street (NBS) to advise on remuneration matters generally and this appointment 
is reviewed annually by the Committee. NBS is a signatory to the Remuneration Consultants’ Code of Conduct, which requires its advice to be impartial and 
NBS has confirmed to the Committee its compliance with the Code.

The total fees paid to NBS for the advice provided to the Committee during the year were £94,688 (excluding VAT). Fees are charged on a ‘time spent’ basis.

NBS has not provided any other services to the Company during the year. However, certain subsidiaries of Aon plc, the parent company of NBS, have provided 
some investment advisory services to the Company during 2016 for which the fees were £50,000 (excluding VAT). The Committee has been advised of the 
basis on which NBS is organised and managed as part of the wider Aon organisation and the basis on which its staff are remunerated and is satisfied that the 
additional services provided by other Aon group companies did not in any way compromise the independence of advice provided by NBS to the Committee.

The Committee also seeks internal support from the CEO, CFO, Chair of the Board, Chair of Risk Committee, Chief Risk Officer and the 
Company Secretary. No Director is present at any part of a meeting of the Committee when their individual remuneration or contractual terms are being 
discussed.

Engagement with Shareholders
The Committee is updated on the latest views of major shareholders (and their representative bodies) through meetings with investors (and their 
representative bodies) and from various written communications received, including published guidelines. The Chair of the Committee is happy to 
meet with shareholders on request to discuss any concerns regarding remuneration issues, should they arise.

How the Policy will be Applied for 2017
2017 salary review
The base salaries of the Executive Directors are being increased in 2017. The current salaries as at 1 March 2016 and from 1 March 2017 are as follows:

Director
David Bellamy
Andrew Croft
Ian Gascoigne
David Lamb

Salary from
1 March 2016

Salary from
1 March 2017

Increase from
1 March 2017 

£505,000
£365,000
£365,000
£365,000

£520,000
£376,000
£376,000
£376,000

3%
3%
3%
3%

Annual bonus for 2017
The Executive Directors’ maximum bonus opportunity for 2017 will be the same as for 2016 being 150% of salary. Half of the annual bonus will be 
determined by EEV operating profit and half by key strategic targets.

50% of the annual bonus earned for performance in 2017 will be paid in cash and the remaining 50% will be deferred in SJP shares for a three year 
period and subject to continued service.

The EEV operating profit target set by the Committee is based on a sliding scale to progressively reward incremental performance. The EEV result is 
calculated based on ‘best estimate’ assumptions and any deviation or changes from these assumptions are reported as an experience variance or an 
operating assumption change. In setting the operating profit target for the year it is assumed the combined operating experience variance and 
operating assumption changes will have a neutral impact on the outcome for the year. In setting the 2017 EEV Operating Profit target, the Committee 

112

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415Page Title at start:Content Section at start:maintained the new business and expense growth objectives at the same level as in previous years. However, it was recognised that, in comparison to 
the 2016 operating profit target, the 2017 contribution to operating profit from the unwind of the discount rate will be impacted negatively, by the 
lower discount rate, following the 0.7% reduction in the UK ten-year government gilt yield.

The Board considers that the performance targets for the annual bonus are commercially sensitive and is not disclosing them at this time. The 
performance metrics and performance against them will be disclosed in the 2017 Remuneration Report to the extent that they do not remain 
commercially sensitive at that time.

The team element of the 2017 annual bonus will be assessed by reference to key strategic targets based around the 2017 business plan, including 
elements relating to clients, shareholders and other key stakeholders. Specific objectives include: the delivery of excellent service to the Group’s clients 
as measured by surveys and other client feedback; continuing to enhance the range of investment funds and maintaining strong investment 
performance; the successful recruitment and retention of high quality Partners and Advisers; successfully implementing the next phase of the 
administration system and transferring certain existing assets onto that system; successfully controlling and mitigating the material risks that could 
impact the Group; and maintaining the Group’s good relations with its shareholders and regulators.

Performance Share Plan awards for 2017
The Executive Directors will each receive a PSP award in 2017 of 200% of salary.

Awards will be subject to a relative TSR performance condition for one-third of the award and earnings per share growth targets for two-thirds of the 
award as follows:. 

TSR relative to the FTSE 51 to 150  
(Note 1)

Average annual adjusted EPS 
growth (including the unwind of 
the discount rate) in excess of RPI 
(Note 2)

Average annual adjusted EPS 
growth (excluding the unwind of 
the discount rate) in excess of RPI 
(Note 2)

Performance  
required
Below Median
Median
Upper Quartile or above

% of one third of 
award vesting

Performance 
required

% of one third of 
award vesting

Performance 
required

% of one third of 
award vesting

0%
25%

Below 5%
At least 5%
100% 16% or above

0%
25%

Below 5%
At least 5%
100% 16% or above

0%
25%
100%

Performance level hurdle
Below threshold
Threshold
Stretch or above

Note 1:  FTSE 51 to 150, excluding investment trusts and companies in the FTSE oil, gas producers and mining sectors. Straight line vesting occurs in between threshold and maximum vesting.
Note 2:  The first EPS performance condition is calculated by reference to adjusted consolidated profit after tax on the EEV basis of accounting for both the life and unit trust businesses (on a fully diluted 

per share basis). The effect of the adjustment to the consolidated after tax figures will be to strip out the post-tax EEV investment variance and any economic assumption change in the final year of 
the performance period as these factors are not within the control of management and can produce wide variations to reported earnings due to stock market fluctuations. However, this measure of 
EPS is still impacted by stock market movements in the prior year due to the impact of any such movements on the unwind of the discount rate in the current year. 

The second EPS performance condition is calculated in a similar way to the first EPS condition, save that a further adjustment is made to strip out the impact of the unwind of the discount rate. This 
adjustment eliminates any direct impact of stock market volatility and changes in the economic assumptions throughout the whole three-year period of the performance condition. 

Straight line vesting occurs in between threshold and maximum vesting. 

Fees for the Chair and Non-executive Directors for 2017
The fees for the Chair and Non-executive Directors from 1 January 2016 to 31 December 2016 are as set out in column 1 below. For 2017, in 
recognition of their increased workload, regulatory responsibilities and the size of the Group, the fees of the Chair have been increased by 3%, the 
Non-executive Directors base fees have been increased by 3%, the Committee Chairs’ fee has been increased by 3% and the Senior Independent 
Director fees have been increased by 100%. The 2017 fee levels are set out in column 2 of the table below.

Chair
Base fee
Committee Chair
Senior Independent Director 

Note: No Committee membership fees are payable.

This report was approved by the Board of Directors and signed on its behalf by:

(1)
Fees from
1 January to
31 December
2016

£190,000
£59,945
£20,000
£2,780

(2)
Fees from 
1 January to 
31 December 
2017

£195,700
£61,745
£20,600
£5,560

(3)

Percentage
increase
from
2016

3%
3%
3%
100%

Roger Yates
Chair of the Remuneration Committee
27 February 2017

Annual Report and Accounts 2016

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Directors’ Report

DIRECTORS’ REPORT

The Directors (as set out on pages 68 and 69) present their Report and 
the Annual Report and Accounts and the audited consolidated financial 
statements of the Group for the year ended 31 December 2016.

The content of the ‘Management Report’ required by the UK Financial 
Conduct Authority’s (FCA) Disclosure and Transparency Rule DTR4.1 
can be found in the Strategic Report and Governance sections of the 
Annual Report and Accounts. An indication of likely future 
developments can also be found in these sections.

Information disclosed in accordance with the requirements of the 
sections of the UK Financial Conduct Authority’s Listing Rule LR9.8 
(Annual Financial Report) that are applicable can be found in the 
following sections:

Restrictions on Voting Rights
If any shareholder has been sent a notice by the Company under section 
793 of the Companies Act 2006 and failed to supply the relevant 
information for a period of 14 days, then the shareholder may not 
(for so long as the default continues) be entitled to attend or vote 
either personally or by proxy at a shareholders’ meeting, or to 
exercise any other right conferred by membership in relation to 
shareholders’ meetings.

If those default shares represent at least 0.25% of their class, any dividend 
payable in respect of the shares will be withheld by the Company and 
(subject to certain limited exceptions) no transfer, other than an 
excepted transfer, of any shares held by the member in certificated form 
will be registered.

Details of Long-term Incentive 
Schemes

The Directors’ Remuneration 
Report 

Contracts of Significance

This Directors’ Report

Shareholder Waivers of Dividends This Directors’ Report

Shareholder Waivers of Future 
Dividends

This Directors’ Report

Directors’ Interests in the 
Company’s Shares

The Directors’ Remuneration 
Report

Major Shareholders’ Interests

This Directors’ Report

Authority to Purchase Own Shares Corporate Governance Statement

Status of Company
The Company is registered as a public limited company under the 
Companies Act 2006.

For details of the Company’s subsidiaries and overseas branches, please 
see pages 180 and 181.

Share Capital 
Structure of the Company’s Capital
As at 31 December 2016, the Company’s issued and fully paid up share 
capital was 527,482,348 ordinary shares of 15 pence each. All ordinary 
shares are quoted on the London Stock Exchange and can be held in 
uncertificated form via CREST. Details of the movement in the issued 
share capital during the year are provided in Note 19 to the financial 
statements on page 170.

Voting Rights
At any General Meeting, on a show of hands, each member who is 
present in person has one vote and every proxy present who has been 
duly appointed by a member entitled to vote on a resolution has one vote. 
On a poll, every member who is present in person or by proxy shall have 
one vote for every share of which he is the holder.

Articles of Association
The full rights and obligations attaching to the ordinary shares of the 
Company are set out in the Company’s Articles. The Articles can be 
amended by a special resolution of the members of the Company and 
copies can be obtained from Companies House. Holders of ordinary 
shares are entitled to receive the Company’s Reports and Accounts; 
attend, speak and exercise voting rights; and appoint proxies to attend 
General Meetings.

The Company proposes to amend its Articles at its forthcoming Annual 
General Meeting to increase the aggregate limit of non-executive 
remuneration, which has not increased since 2010, so as to ensure the 
Board has sufficient flexibility to adhere to the Remuneration Policy and 
meet the needs of succession plans in the future. In addition, a change to 
the membership and quorum requirements for the Company’s Executive 
Board is proposed so that its constitution aligns with the requirements of 
a growing business. Other minor clarification changes are also being 
proposed and details are contained in the Notice of Annual General 
Meeting.

Restrictions on Share Transfers
There are restrictions on share transfers, all of which are set out in the 
Articles. Restrictions include transfers made in favour of more than four 
joint holders and transfers held in certificated form. Directors may 
decline to recognise a transfer, unless it is in respect of only one class of 
share and lodged (and duly stamped) with the Transfer Office. The 
Directors may also refuse to register any transfer of shares held in 
certificated form which are not fully paid. Directors may also choose to 
decline requests for share transfers from a US Person (as defined under 
Regulation S of the United States Securities Act 1933) that would cause 
the aggregate number of beneficial owners of issued shares who are US 
Persons to exceed 70.

The registration of transfers may be suspended at such times and for such 
periods (not exceeding 30 days in any year) as the Directors may from 
time to time determine in respect of any class of shares.

The Company is not aware of any agreements between shareholders that 
restrict the transfer of shares or voting rights attached to the shares.

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St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415Page Title at start:Content Section at start:Substantial Shareholders
As at 22 February 2017, the Company had been notified of the following interests disclosed to the Company under Disclosure and Transparency 
Rule 5:

Shareholder
Ameriprise Financial Inc
BlackRock, Inc
Prudential plc
FMR LLC
The Capital Group Companies, Inc

* 

Percentage provided was correct at the date of notification

Holding at
31 Dec 2016

28,184,506
26,992,901
N/A
26,126,505
25,481,770

% held at
31 Dec 2016*

5.38
5.11
N/A
5.03
4.83

Holding at
22 Feb 2017

28,184,506
26,992,901
27,682,923
26,126,505
25,481,770

% held at
22 Feb 2017*

5.38
5.11
5.24
5.03
4.83

The interests of the Directors, and any persons closely associated, in the issued share capital of the Company are shown on page 110.

Results and Dividends 
The consolidated statement of comprehensive income is on page 127 and IFRS profit after tax for the financial year attributable to equity shareholders 
decreased to £112.2 million from £202.2 million in the prior year, principally due to recognition of £74.8 million of capital losses in the prior year. 
The profit before tax increased from £174.1 million to £486.3 million in the current year, principally due to the increase in charges deducted from 
Life Investment business in respect of policyholder tax, which is subsequently due to HMRC, as explained on page 38. This movement was mainly 
driven by relative investment performance in the year, reflecting the fact that the investment return was more positive in 2016 than the prior year. 
The profit before tax was also impacted negatively by the £22.9 million movement in DAC/DIR/PVIF intangibles, which is explained on page 36.

An interim dividend of 12.33 pence per share, which equates to £64.8 million, was paid on 30 September 2016 (2015: 10.72 pence per share/£56.0 
million). The Directors recommend that shareholders approve a final dividend of 20.67 pence per share, which equates to £109 million (2015: final 
dividend of 17.24 pence per share/£90.4 million) to be paid on 12 May 2017 to shareholders on the register at the close of business on 7 April 2017. 

Details of the Dividend Reinvestment Plan (DRP) are set out on page 196.

Our People
Details of the Company’s approach to maintaining an appropriately skilled and diverse workforce can be found in the Our People section of the 
Business Model on page 18.

The Company is committed to attracting and retaining talented people of both genders, and indeed of diverse skills and mind-sets in the widest sense. 
The Company has a policy of ensuring that no discrimination takes place with regards to its job applicants and employees. Appointments and 
promotions are made based on fair and considered judgements, with the individuals being assessed on their merits and skill sets. We need to make sure 
we are not unwittingly excluding any particular group from the opportunities we can offer or depriving ourselves of people who could bring benefits 
to our community.

We strive to give full and fair consideration to applications from and promotions of disabled people, having regard to their particular aptitudes and 
abilities, and, where appropriate, we will consider modifications to the working environment so they can take up opportunities or enhance their role. 
We will similarly make every effort in the event of an employee becoming ill or disabled, for example, by arranging appropriate training.

We believe that, by adopting best practice principles, we seek to ensure that our responsibilities are met as an equal opportunity employer and that 
everyone can enjoy an environment free from discrimination of any sort.

The right to collective bargaining has not been exercised by any of the Company’s employees, however were they to do so, the Company would look to 
comply with due process.

The Company considers it important to provide its employees with a balanced work and home life, and does not expect its employees to work 
excessive hours.

The Company has a calendar of regular communication with employees and this includes a bi-annual employee satisfaction survey, the most recent of 
which was conducted in 2016.

Annual Report and Accounts 2016

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The Company also offers a range of development options which reflect business priorities and offer employees the opportunity to grow their careers 
within the Group. Such opportunities include:
•  An apprenticeship programme offering opportunities in a range of roles across the organisation;
•  A rotational graduate programme providing diverse experience across the organisation;
•  Higher Education partnerships delivering training and relevant qualifications within the wealth management industry;
•  Membership of the Institute of Customer Service;
•  A rolling programme of Knowledge Development Meetings;
•  Support for employees seeking externally recognised professional qualifications;
•  Management development activities for those with the interest and ability to develop their careers as leaders in the business; and
•  Specific development programmes for the more specialist roles within the Company’s Field Management Team. 

As a Company, we believe that equity participation for employees, through the use of employee share plans, allows and encourages employees to feel a 
sense of ownership and share in the Company’s success.

Bribery Act 2010
The Board is responsible for the oversight of the Company’s anti-bribery, corruption and whistleblowing policies and procedures. During 2016, the 
Company carried out its annual review of the adequacy of the policies established with the aim to prevent bribery and corruption by person associated 
with the Group. This included reviewing the Anti-Bribery and Corruption Policy Statement, along with other related policies and procedures, and 
providing training to employees and Partners with regards to money laundering, financial crime, fraud, bribery and corruption via online training 
programmes, the completion of which is compulsory.

The Company also has a Whistleblowing policy, and encourages employees, Partners and other interested parties to report any instances of 
wrongdoing, anonymously, to either the Chair of the Audit Committee or the Money Laundering Reporting Officer.

During 2016, no employees or Partners were disciplined or dismissed due to non-compliance with the Anti-Bribery and Corruption policies and no 
fines were levied against the Company in relation to bribery or corruption.

The Anti-Bribery and Corruption Policy Statement and the Whistleblowing Policy and procedures are available to all employees and Partners via the 
Company’s intranet.

Significant Contracts and Change of Control
The Company has a number of contractual arrangements which it considers essential to the business of the Company. Specifically, these are 
committed loan facilities from a number of banks and arrangements with third party providers of administrative services.

A change of control of the Company may cause some agreements to which the Company is a party to alter or terminate. These include bank facility 
agreements and employee share plans.

The Group had committed facilities totalling £307 million as at 22 February 2017 which contain clauses which require lender consent for any change 
of control. In addition, the Group guarantees the obligations of loans made to Partners in connection with facilities agreed with various lenders 
totalling £137 million in aggregate. Should consent not be given, a change of control would trigger mandatory repayment of the said facilities.

All the Company’s employee share plans contain provisions relating to a change of control. Outstanding awards and options may vest and become 
exercisable on a change of control, subject where appropriate to the satisfaction of any performance conditions at that time and pro-rating of awards.

Financial Instruments
An indication of the Group’s use of financial instruments can be found in the notes to the financial statements on pages 157 to 167.

Directors’ Indemnity
Details of the indemnity provisions in place for the Directors, including qualifying third party indemnity provisions, can be found on page 74.

Political Donations
It is the Group’s policy not to make any donations to political parties within the meaning of the definitions set out in the Political Parties, Elections 
and Referendums Act 2000 and sections 362 to 379 of the Companies Act 2006.

Annual General Meeting
The Company’s Annual General Meeting will be held on Wednesday, 4 May 2017 at The Royal Aeronautical Society, 4 Hamilton Place, London W1J 
7BQ at 11.00am.

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St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415Page Title at start:Content Section at start:Going Concern
In conjunction with its assessment of longer term viability as set out on 
page 50, the Board concluded that it remained appropriate to adopt the 
going concern basis of accounting in preparing the consolidated financial 
statements as it believes the Group will continue to be in business, with 
neither the intention nor the necessity of liquidation, ceasing trading or 
seeking protection from creditors pursuant to laws or regulations for a 
period of at least twelve months from the date of approval of the Group 
financial statements.

Disclosure of Information to Auditors
Each of the Directors, at the date of approval of this report, 
confirms that:
• 

so far as each Director is aware, there is no relevant audit information 
of which the auditors are unaware; and

•  each Director has taken all steps that they ought to have taken as a 

Director to make themselves aware of any relevant audit information 
and to establish that the Company’s auditors is aware of such 
information.

This confirmation is given and should be interpreted in accordance with 
the provisions of section 418 of the Companies Act 2006.

Independent Auditors
As indicated by the Chair of the Audit Committee in the Annual Report 
last year, it was expected that, in the best interests of shareholders, the 
external audit contract would be tendered during 2016 in respect of the 
2017 year-end audit. A competitive tender process was undertaken by the 
Audit Committee (further details of which can be found in the Audit 
Committee’s Report) and the Board subsequently agreed to recommend to 
shareholders the reappointment of PricewaterhouseCoopers LLP (PwC) 
at the Annual General Meeting on 4 May 2017.

On behalf of the Board

David Bellamy 
Chief Executive 
27 February 2017

Andrew Croft
Chief Financial Officer

Annual Report and Accounts 2016

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Statement of Directors’ 

Responsibilities

STATEMENT OF DIRECTORS’ RESPONSIBILITIES

Each of the Directors, whose names and functions are listed in the Board 
of Directors section of the Annual Report confirm that, to the best of 
their knowledge:
• 

the Group financial statements, which have been prepared in 
accordance with IFRSs as adopted by the EU, give a true and fair 
view of the assets, liabilities, financial position and profit of 
the Group;
the Parent Company financial statements, which have been prepared 
in accordance with United Kingdom Generally Accepted Accounting 
Practice give a true and fair view of the assets, liabilities, financial 
position and profit of the Parent Company; and
the Strategic Report includes a fair review of the development and 
performance of the business and the position of the Company and 
Group, together with a description of the principal risks and 
uncertainties that it faces.

• 

• 

By order of the Board

Elizabeth Kelly
Company Secretary
27 February 2017

The Directors are responsible for preparing the Annual Report, the 
Directors’ Remuneration Report and the financial statements in 
accordance with applicable law and regulations.

Company law requires the Directors to prepare financial statements for 
each financial year. Under that law the Directors have prepared the 
Group financial statements in accordance with International Financial 
Reporting Standards (IFRSs) as adopted by the European Union, and the 
Parent Company financial statements in accordance with United 
Kingdom Generally Accepted Accounting Practice (United Kingdom 
Accounting Standards and applicable law). Under company law the 
Directors must not approve the financial statements unless they are 
satisfied that they give a true and fair view of the state of affairs of the 
Group and the Parent Company and of the profit or loss of the Group for 
that period. In preparing these financial statements, the Directors are 
required to:
• 
select suitable accounting policies and then apply them consistently;
•  make judgements and accounting estimates that are reasonable and 

• 

prudent;
state whether IFRSs as adopted by the European Union and applicable 
UK Accounting Standards have been followed, subject to any material 
departures disclosed and explained in the Group and Parent 
Company financial statements respectively; and

•  prepare the financial statements on the going concern basis unless it is 
inappropriate to presume that the Company will continue in business.

The Directors are responsible for keeping adequate accounting records 
that are sufficient to show and explain the Group and Parent Company’s 
transactions and disclose with reasonable accuracy at any time the 
financial position of the Company and the Group and enable them to 
ensure that the financial statements and the Directors’ Remuneration 
Report comply with the Companies Act 2006 and, as regards the Group 
financial statements, Article 4 of the IAS Regulation. They are also 
responsible for safeguarding the assets of the Company and the Group 
and hence for taking reasonable steps for the prevention and detection of 
fraud and other irregularities.

The Directors are responsible for the maintenance and integrity of the 
Group’s website. Legislation in the United Kingdom governing the 
preparation and dissemination of financial statements may differ from 
legislation in other jurisdictions.

118

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Consolidated financial statements on  
international financial reporting standards basis.

CONTENTS 

– Independent Auditors’ Report

– Consolidated Statement of Comprehensive Income

– Consolidated Statement of Changes in Equity

– Consolidated Statement of Financial Position

– Consolidated Statement of Cash Flows

– Notes to the Consolidated Financial Statements

Annual Report and Accounts 2016

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St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationINDEPENDENT AUDITORS’ REPORT TO THE MEMBERS OF 
ST. JAMES’S PLACE PLC

REPORT ON THE GROUP FINANCIAL STATEMENTS
Our opinion
In our opinion, St. James’s Place plc’s group financial statements (the ‘financial statements’):
•  give a true and fair view of the state of the group’s affairs as at 31 December 2016 and of its profit and cash flows for the year then ended;
•  have been properly prepared in accordance with International Financial Reporting Standards (‘IFRSs’) as adopted by the European Union; and
•  have been prepared in accordance with the requirements of the Companies Act 2006 and Article 4 of the IAS Regulation.

What we have audited
The financial statements, included within the Annual Report and Accounts (the ‘Annual Report’), comprise:
• 
• 
• 
• 
• 

the Consolidated Statement of Financial Position as at 31 December 2016;
the Consolidated Statement of Comprehensive Income for the year then ended;
the Consolidated Statement of Cash Flows for the year then ended;
the Consolidated Statement of Changes in Equity for the year then ended; and
the notes to the financial statements, which include a summary of significant accounting policies and other explanatory information.

Certain required disclosures have been presented elsewhere in the Annual Report, rather than in the notes to the financial statements. These are 
cross-referenced from the financial statements and are identified as audited.

The financial reporting framework that has been applied in the preparation of the financial statements is IFRS as adopted by the European Union, and 
applicable law.

Our audit approach
Context
This year’s audit focused on the core aspects of the business such as the valuation of financial investments, the recoverability of the prepayment asset 
linked to the new administration system developed at an outsourced provider and the risk of fraud in revenue recognition. Developments during the 
year included the completion of the acquisition of the Rowan Dartington Group, as well as the acquisition of two smaller entities.

Overview
Materiality
•  Overall group materiality: £24.25 million which represents 5% of profit before tax.

Audit scope
•  The Group financial statements comprise the consolidation of approximately 60 individual components, each of which represents an individual 

entity within the Group or consolidation adjustments.

•  We assessed each component and considered the contribution it made to the Group’s profit before tax, whether it displayed any significant risk 

characteristics or whether it contributed a significant amount to any individual financial statement line item.

•  The above assessment resulted in us identifying ten components that required audit procedures for the purpose of the audit of the Group 

financial statements.

•  Nine of the components are based in the UK and were audited by the PwC UK Group audit team. The remaining component is based in the 

Republic of Ireland and was audited by PwC Dublin.

•  By performing audit procedures on these ten components we achieved greater than 90% coverage of each material financial statement line item 

within the Group financial statements.

Areas of focus
•  Risk of fraud in revenue recognition.
•  Valuation of the prepayment asset in respect of the development of an administration platform at an outsourced provider.
•  Recognition and disclosure of new acquisitions.
•  Valuation of investments with a judgemental valuation, being investment property and derivatives.

The scope of our audit and our areas of focus
We conducted our audit in accordance with International Standards on Auditing (UK and Ireland) (‘ISAs (UK & Ireland)’).

We designed our audit by determining materiality and assessing the risks of material misstatement in the financial statements. In particular, we looked 
at where the Directors made subjective judgements, for example in respect of significant accounting estimates that involved making assumptions and 
considering future events that are inherently uncertain. As in all of our audits we also addressed the risk of management override of internal controls, 
including evaluating whether there was evidence of bias by the directors that represented a risk of material misstatement due to fraud.

The risks of material misstatement that had the greatest effect on our audit, including the allocation of our resources and effort, are identified as ‘areas 
of focus’ in the table below. We have also set out how we tailored our audit to address these specific areas in order to provide an opinion on the 
financial statements as a whole, and any comments we make on the results of our procedures should be read in this context. This is not a complete list 
of all risks identified by our audit.

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St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415Area of focus
Valuation of the prepayment asset in respect of the development of an 
administration platform at an outsourced provider
The Group is charged costs by IFDS in respect of ensuring operational 
readiness of a new policy administration platform. These costs are 
recognised as a prepayment to be unwound over the duration of the 
related service agreement with IFDS. The balance of the prepayment at 
31 December 2016 was £121m. The maximum prepayment that can be 
recognised is capped at the net present value of future cost savings.

How our audit addressed the area of focus
In testing whether the asset was valued appropriately and whether an 
impairment was necessary we:
•  agreed amounts capitalised in the year back to the service 

agreement and cash payments to IFDS.

•  assessed the reasonableness of the assumptions underlying 

management’s discounted cash flow calculating the anticipated cost 
savings that support the valuation of the prepaid cost asset in the 
consolidated statement of financial position.

Due to the nature and magnitude of the amounts arising from the 
contractual terms the valuation of the prepayment asset was an area of 
audit focus.

Recognition and disclosure of new acquisitions
During 2016 the Group completed three acquisitions. IFRS 3 requires 
that, when businesses are acquired, management calculate the fair value 
of the assets and liabilities acquired, as well as the total consideration 
paid (including deferred or contingent consideration). The excess of the 
consideration over the net fair value of assets and liabilities is then 
recorded as goodwill. Calculating fair values of assets and liabilities and 
the potential value of contingent consideration often requires 
judgements and estimates, as such, this was an area of focus for 
our audit.

We also agreed the cost savings for 2016 to the new service tariffs 
against the legacy platform tariff.  We performed a sensitivity analysis 
on the inflation and discount rate assumptions as well as business flow 
to determine the potential impact of changes in these variables on the 
present value of future savings to check whether they would affect the 
carrying value of the asset this year.

We noted no material exceptions in our procedures and we determined 
that the disclosure of the transactions in the financial statements 
was appropriate.

The most significant of the acquisitions, that of the Rowan Dartington 
Group (‘RD’), was agreed in principle prior to the 2015 accounts being 
signed and was disclosed as a subsequent event following legal 
completion. We performed audit work over this disclosure, including 
the initial calculation of fair value adjustments as part of the 2015 audit.

In 2016 we have audited the adjustments made to the RD calculation 
compared to that used at the 2015 year end. The key change was in 
respect to the subsequent sale of a subsidiary within the RD group, which 
achieved a value in excess of that included in the 2015 calculation of ‘fair 
value of assets acquired’. We agreed adjustments back to supporting 
documentation such as the sale and purchase agreement. 

For the other acquisitions in 2016, we obtained and reviewed the sale 
and purchase agreement and agreed that the accounting entries posted 
by management were in line with the details in the agreement. 

For all three acquisitions we tested the disclosures made within the 
notes to the financial statements to ensure they were in line with the 
requirements of IFRS 3. We also reviewed the goodwill recognised on 
the acquisitions and considered whether there was any indication 
of impairment.

We noted no material exceptions in our procedures and we determined 
that the disclosure of the transactions in the financial statements 
was appropriate.

Annual Report and Accounts 2016

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INDEPENDENT AUDITORS’ REPORT TO THE MEMBERS OF 
ST. JAMES’S PLACE PLC continued

Area of focus
Risk of fraud in revenue recognition 
ISAs (UK & Ireland) presume there is a risk of fraud in revenue 
recognition because of the pressure management may feel to achieve 
market expectations. In this regard we focused on transactions which 
included a judgemental element in their calculation, typical within the 
life insurance industry, as set out in note 2 to the financial statements. 
For the Group, revenue includes fees and commission income on 
investment contracts and investment advice, premiums on insurance 
business, and investment return.

We focused specifically on the following:
•  Estimates/assumptions made by management that have a direct 
impact on revenue, as extended by Auditing Practices Board 
Practice Note 20 – ‘The audit of insurers in the United Kingdom’ 
(‘PN20’), for example the amortisation profile of Deferred 
Acquisition Costs (‘DAC’) and Deferred Income (‘DIR’).
Journals posted impacting revenue in addition to the source system 
determined balance.

• 

We also considered the recognition of income or costs which may have 
a close relationship to earned insurance premiums and fees, in 
accordance with PN20, such as reinsurance costs. The Group fully 
reinsures the UK insurance risk of its closed book of protection 
business and therefore we focused on whether the £31.5m of premium 
income associated with this business that was passed on to the reinsurer 
was complete.

Investment return relates largely to investment contract policyholders 
and third party holdings in consolidated unit trusts and so has not been 
included as an area of focus.

How our audit addressed the area of focus
We assessed the critical accounting estimates and judgements as set out 
in note 2 to the financial statements that had a direct impact on 
revenue.
Specifically we:
• 

substantively tested the deferred income and acquisition costs and 
the amortisation of DIR and DAC, including assessing the future 
profitability of the products to which the income and acquisition 
costs related to ensure that profitability was sufficient to support 
the carrying value of the deferred balances; and

•  confirmed substantively the classification of the Group’s products 

between insurance and investment business to check that insurance 
product revenue was appropriately included in the consolidated 
statement of comprehensive income and investment business (except 
for fees related to investment contract management) was excluded.

We confirmed that there were no new reinsurance arrangements 
during the year and agreed a sample of premiums ceded to the cash 
payment to the reinsurer.

Our work on the above areas of judgement was supported by controls 
testing and substantive procedures over all material revenue 
streams including:
•  reconciling fees on investment business to confirmatory 

• 

documentation provided by the asset custodian, State Street;
testing internal controls over the accuracy and occurrence of 
revenue recognised in the financial statements;

•  obtaining and reading the two International Standard on Assurance 
Engagements (‘ISAE’) 3402 ‘Assurance Reports on Controls at a 
Service Organisation’ reports issued by International Financial Data 
Services (‘IFDS’) relevant to the Group, in particular focusing on 
the controls designed to prevent and detect fraud operating over the 
Group administration systems owned and operated by IFDS;
testing a sample of journal entries posted throughout the year to 
revenue accounts that met specific criteria to identify unusual or 
irregular items.

• 

There were no issues in the ISAE 3402 reports that impacted our audit 
scope. We also performed testing of controls and substantive 
procedures on the IFDS policy administration system ‘Salas’ and at 
Capita in Ireland, where ISAE 3402 reports were not available.

Overall, we noted no material exceptions in our testing and found the 
judgements taken by the Directors to be reasonable.

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St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415Area of focus
Valuation of investments with a judgemental valuation, being investment 
property and derivatives
The Group financial statements include c. £70bn of investments. A 
large number of these are straight forward, vanilla instruments and as 
such do not require judgement in calculating the valuation of the 
investments.

However c. £2bn of the investments are in derivatives and investment 
properties, which require management to use estimates and judgements 
in order to calculate the year end valuation. Due to the magnitude of 
the balances and the level of judgement involved, this was an area of 
focus for our audit.

How our audit addressed the area of focus
Financial assets including derivatives
SJP outsources investment custodian and valuation activities for 
financial assets, including derivatives, to State Street. Our audit 
procedures therefore focused on the evidence available over these 
outsourced processes.

We obtained and read the International Standard on Assurance 
Engagements (‘ISAE’) 3402 ‘Assurance Reports on Controls at a 
Service Organisation’ for State Street’s Global Fund Accounting and 
Custody operations, which provided a description of the systems and 
controls in place and the results of testing of the operational 
effectiveness of those controls.

Where appropriate we placed reliance on the controls described in the 
ISAE 3402 report over the valuation and existence of the financial 
investments within the portfolio.

We independently re-priced a sample of derivative investments as at 
year end. We agreed our independent prices to those provided by State 
Street.

Investment properties
The investment property portfolio is managed by Orchard Street, with 
title deeds held by DLA Piper and regular valuations performed 
by CBRE.

We reconciled the listing of properties valued by CBRE to details 
provided by Orchard Street and also agreed the total valuation to that 
recorded in the general ledger.

We engaged our in house real estate valuation experts to review the 
methodology and key assumptions used by CBRE in valuing the 
portfolio. We also agreed factual inputs to the calculations (eg. rental 
income) to tenancy agreements.

We noted no material exceptions in our procedures.

How we tailored the audit scope
We tailored the scope of our audit to ensure that we performed enough work to be able to give an opinion on the financial statements as a whole, 
taking into account the operational and geographic structure of the Group, the accounting processes and controls, and the industry in which the 
Group operates.

The Group is structured to reflect its vertically integrated wealth management business and operates predominantly within the United Kingdom.

Four of the components within the Group required an audit of their complete financial information. Of these two (St. James’s Place UK plc and  
St. James’s Place Unit Trust Group limited) were considered financially significant as they contributed greater than 15% of the Group’s profit before 
tax. The remaining two (St. James’s Place International Plc and the St. James’s Place Unit Trusts) had specific risk characteristics which meant we 
considered them to require an audit of their complete financial information. St. James’s Place International Plc, is a regulated insurance company 
giving rise to complex accounting entries, such as the calculation of insurance reserves and DAC and DIR balances. The St. James’s Place Unit Trusts 
contribute materially to investments, some of which require judgemental valuations (derivatives and investment property).

All components aside from St. James’s Place International Plc were audited by the Group audit team, PwC UK. St. James’s Place International Plc is 
incorporated and regulated in the Republic of Ireland and was audited by PwC Dublin.

Annual Report and Accounts 2016

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St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationINDEPENDENT AUDITORS’ REPORT TO THE MEMBERS OF 
ST. JAMES’S PLACE PLC continued

At the planning stage of the audit we provided written instructions to PwC Dublin to confirm the work we required them to complete and the 
materiality level they should work to. We held regular phone calls with the PwC Dublin engagement leader and senior manager through the planning, 
execution and completion phases of the audit to inform them of developments at a Group level and to understand from them any local developments 
that were relevant for our audit of the Group. During the execution phase we obtained access to their electronic working papers and reviewed selected 
elements of their work, focusing on their work to address the significant and elevated risks identified.

In addition to the full scope audit of the four components noted above, we also performed specific audit procedures on certain financial statement line 
items within six other components. These financial statement lines items were selected for testing to ensure we had sufficient coverage of each 
financial statement line item within the Group financial statements.

Together with additional procedures performed at a Group level on the consolidation, the result of the above scoping was that we achieved greater 
than 90% coverage of each material financial statement line item within the Group financial statements, giving us the evidence we needed for our 
audit opinion.

Materiality
The scope of our audit was influenced by our application of materiality. We set certain quantitative thresholds for materiality. These, together with 
qualitative considerations, helped us to determine the scope of our audit and the nature, timing and extent of our audit procedures on the individual 
financial statement line items and disclosures and in evaluating the effect of misstatements, both individually and on the financial statements as 
a whole. 

Based on our professional judgement, we determined materiality for the financial statements as a whole as follows:

Overall group materiality

How we determined it

Rationale for benchmark applied

Component materiality

£24 million (2015: £9 million).

5% of profit before tax.

Profit before tax is a generally accepted auditing benchmark.

For each component in our audit scope, we allocated a materiality that is 
less than our overall group materiality. The range of materiality allocated 
across components was between £17 million and £4 million. Certain 
components were audited to a local statutory entity audit materiality that 
was also less than our overall group materiality.

We agreed with the Audit Committee that we would report to them misstatements identified during our audit above £1 million (2015: £0.4 million) 
as well as misstatements below that amount that, in our view, warranted reporting for qualitative reasons.

Going concern
Under the Listing Rules we are required to review the Directors’ Statement, set out on page 117, in relation to going concern. We have nothing to 
report having performed our review. 

Under ISAs (UK & Ireland) we are required to report to you if we have anything material to add or to draw attention to in relation to the Directors’ 
Statement about whether they considered it appropriate to adopt the going concern basis in preparing the financial statements. We have nothing 
material to add or to draw attention to. 

As noted in the Directors’ Statement, the Directors have concluded that it is appropriate to adopt the going concern basis in preparing the financial 
statements. The going concern basis presumes that the Group has adequate resources to remain in operation, and that the Directors intend it to do so, 
for at least one year from the date the financial statements were signed. As part of our audit we have concluded that the Directors’ use of the going 
concern basis is appropriate. However, because not all future events or conditions can be predicted, these statements are not a guarantee as to the 
Group’s ability to continue as a going concern.

OTHER REQUIRED REPORTING
Consistency of other information and compliance with applicable requirements
Companies Act 2006 reporting
In our opinion, based on the work undertaken in the course of the audit:
• 

the information given in the Strategic Report and the Directors’ Report for the financial year for which the financial statements are prepared is 
consistent with the financial statements; and
the Strategic Report and the Directors’ Report have been prepared in accordance with applicable legal requirements.

• 

In addition, in light of the knowledge and understanding of the group and its environment obtained in the course of the audit, we are required to 
report if we have identified any material misstatements in the Strategic Report and the Directors’ Report. We have nothing to report in this respect.

124

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415In our opinion, based on the work undertaken in the course of the audit:
• 

the information given in the Corporate Governance Statement set out on page 86 with respect to internal control and risk management systems 
and about share capital structures is consistent with the financial statements and has been prepared in accordance with applicable legal 
requirements; and
the information given in the Corporate Governance Statement set out on pages 72 and 73 with respect to the company’s corporate governance 
code and practices and about its administrative, management and supervisory bodies complies with rules 7.2.2, 7.2.3 and 7.2.7 of the Disclosure 
Guidance and Transparency Rules sourcebook of the Financial Conduct Authority.

• 

In addition, in light of the knowledge and understanding of the group and its environment obtained in the course of the audit, we are required to 
report if we have identified any material misstatements in the information referred to above in the Corporate Governance Statement. We have nothing 
to report in this respect.

ISAs (UK & Ireland) reporting
Under ISAs (UK & Ireland) we are required to report to you if, in our opinion:
information in the Annual Report is:
•  materially inconsistent with the information in the audited financial 

We have no exceptions to report.

statements; or

•  apparently materially incorrect based on, or materially inconsistent 

with, our knowledge of the group acquired in the course of 
performing our audit; or

•  otherwise misleading.

the statement given by the directors on page 83, in accordance with 
provision C.1.1 of the UK Corporate Governance Code (the ‘Code’), 
that they consider the Annual Report taken as a whole to be fair, balanced 
and understandable and provides the information necessary for members 
to assess the group’s position and performance, business model and 
strategy is materially inconsistent with our knowledge of the group 
acquired in the course of performing our audit.

the section of the Annual Report on page 81, as required by provision 
C.3.8 of the Code, describing the work of the Audit Committee does not 
appropriately address matters communicated by us to the Audit 
Committee.

We have no exceptions to report.

We have no exceptions to report.

The directors’ assessment of the prospects of the group and of the principal risks that would threaten the solvency or liquidity 
of the group
Under ISAs (UK & Ireland) we are required to report to you if we have anything material to add or to draw attention to in relation to:
We have nothing material to add or to draw attention to.
• 

the directors’ confirmation on page 78 of the Annual Report, in 
accordance with provision C.2.1 of the Code, that they have carried 
out a robust assessment of the principal risks facing the group, 
including those that would threaten its business model, future 
performance, solvency or liquidity.

• 

• 

the disclosures in the Annual Report that describe those risks and 
explain how they are being managed or mitigated

the directors’ explanation on page 50 of the Annual Report, in 
accordance with provision C.2.2 of the Code, as to how they have 
assessed the prospects of the group, over what period they have done 
so and why they consider that period to be appropriate, and their 
statement as to whether they have a reasonable expectation that the 
group will be able to continue in operation and meet its liabilities as 
they fall due over the period of their assessment, including any related 
disclosures drawing attention to any necessary qualifications 
or assumptions.

We have nothing material to add or to draw attention to.

We have nothing material to add or to draw attention to.

Under the Listing Rules we are required to review the directors’ statement that they have carried out a robust assessment of the principal risks facing 
the group and the directors’ statement in relation to the longer-term viability of the group. Our review was substantially less in scope than an audit 
and only consisted of making inquiries and considering the directors’ process supporting their statements; checking that the statements are in 
alignment with the relevant provisions of the Code; and considering whether the statements are consistent with the knowledge acquired by us in the 
course of performing our audit. We have nothing to report having performed our review.

Annual Report and Accounts 2016

125

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationINDEPENDENT AUDITORS’ REPORT TO THE MEMBERS OF 
ST. JAMES’S PLACE PLC continued

Adequacy of information and explanations received
Under the Companies Act 2006 we are required to report to you if, in our opinion, we have not received all the information and explanations we 
require for our audit. We have no exceptions to report arising from this responsibility. 

Directors’ remuneration
Under the Companies Act 2006 we are required to report to you if, in our opinion, certain disclosures of directors’ remuneration specified by law are 
not made. We have no exceptions to report arising from this responsibility.

Corporate governance statement
Under the Companies Act 2006 we are required to report to you if, in our opinion, a corporate governance statement has not been prepared by the 
parent company. We have no exceptions to report arising from this responsibility. 

Under the Listing Rules we are required to review the part of the Corporate Governance Statement relating to ten further provisions of the Code. We 
have nothing to report having performed our review. 

RESPONSIBILITIES FOR THE FINANCIAL STATEMENTS AND THE AUDIT
Our responsibilities and those of the directors
As explained more fully in the Statement of Directors’ Responsibilities set out on page 118, the directors are responsible for the preparation of the 
financial statements and for being satisfied that they give a true and fair view.

Our responsibility is to audit and express an opinion on the financial statements in accordance with applicable law and ISAs (UK & Ireland). Those 
standards require us to comply with the Auditing Practices Board’s Ethical Standards for Auditors.

This report, including the opinions, has been prepared for and only for the parent company’s members as a body in accordance with Chapter 3 of Part 
16 of the Companies Act 2006 and for no other purpose. We do not, in giving these opinions, accept or assume responsibility for any other purpose or 
to any other person to whom this report is shown or into whose hands it may come save where expressly agreed by our prior consent in writing.

What an audit of financial statements involves
An audit involves obtaining evidence about the amounts and disclosures in the financial statements sufficient to give reasonable assurance that the 
financial statements are free from material misstatement, whether caused by fraud or error. This includes an assessment of: 
•  whether the accounting policies are appropriate to the group’s circumstances and have been consistently applied and adequately disclosed; 
• 
• 

the reasonableness of significant accounting estimates made by the directors; and 
the overall presentation of the financial statements. 

We primarily focus our work in these areas by assessing the directors’ judgements against available evidence, forming our own judgements, and 
evaluating the disclosures in the financial statements.

We test and examine information, using sampling and other auditing techniques, to the extent we consider necessary to provide a reasonable basis for 
us to draw conclusions. We obtain audit evidence through testing the effectiveness of controls, substantive procedures or a combination of both. 

In addition, we read all the financial and non-financial information in the Annual Report to identify material inconsistencies with the audited financial 
statements and to identify any information that is apparently materially incorrect based on, or materially inconsistent with, the knowledge acquired by 
us in the course of performing the audit. If we become aware of any apparent material misstatements or inconsistencies we consider the implications 
for our report. With respect to the Strategic Report, Directors’ Report and Corporate Governance Statement, we consider whether those reports 
include the disclosures required by applicable legal requirements.

Other matter
We have reported separately on the parent company financial statements of St. James’s Place plc for the year ended 31 December 2016 and on the 
information in the Directors’ Remuneration Report that is described as having been audited.

Jeremy Jensen (Senior Statutory Auditor)
for and on behalf of PricewaterhouseCoopers LLP
Chartered Accountants and Statutory Auditors
London
27 February 2017

126

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415CONSOLIDATED STATEMENT OF 
COMPREHENSIVE INCOME

Insurance premium income
Less premiums ceded to reinsurers

Net insurance premium income

Fee and commission income
Investment return
Other operating income

Net income

Policy claims and benefits
– Gross amount
– Reinsurers’ share

Net policyholder claims and benefits incurred

Change in insurance contract liabilities
– Gross amount
– Reinsurers’ share

Net change in insurance contract liabilities

Investment contract benefits

Expenses

Profit before tax

Tax attributable to policyholders’ returns

Profit before tax attributable to shareholders’ returns

Total tax (expense)/credit
Less: tax attributable to policyholders’ returns

Tax attributable to shareholders’ returns 

Profit and total comprehensive income for the year

Loss attributable to non-controlling interests
Profit attributable to equity shareholders

Profit and total comprehensive income for the year

Basic earnings per share
Diluted earnings per share

The results relate to continuing operations.

Note

4
6

Year Ended
31 December
2016

£’Million

Year Ended
31 December
2015

£’Million

52.2 
(31.5)

20.7 

1,703.9 
9,630.1 
– 

11,354.7 

(62.7)
21.7 

(41.0)

(64.6)
4.1 

(60.5)

54.7 
(32.6)

22.1 

1,333.5
1,755.8 
1.5 

3,112.9 

(65.0)
28.5 

(36.5)

10.8 
(0.5)

10.3 

11

(9,541.8)

(1,762.5)

5

3

7

7
7

7

19
19

(1,225.1)

486.3 

(1,150.1)

174.1 

(345.7)

140.6 

(374.6)
345.7 

(28.9) 

111.7 

(0.5)
112.2 

111.7 

Pence

21.5 
21.3 

(22.8)

151.3 

27.9 
22.8 

50.7 

202.0 

(0.2)
202.2 

202.0 

Pence

38.9 
38.5 

The notes and information below and on pages 131 to 183 form part of these financial statements.

As permitted by Section 408 of the Companies Act 2006, no statement of comprehensive income is presented for the Company.

Annual Report and Accounts 2016

127

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationCONSOLIDATED STATEMENT OF CHANGES IN EQUITY

Equity attributable to owners of the Parent

Note

Share
Capital

Share
Premium

Shares in 
Trust
Reserve

Retained
Earnings

Misc
Reserves

Non-
controlling
Interests

Total

Total 
Equity

£’Million £’Million £’Million £’Million £’Million £’Million

£’Million £’Million

At 1 January 2015

77.9 

147.4 

(10.5)

793.1 

2.3 

1,010.2 

(0.1)

1,010.1 

Profit/(loss) and total comprehensive income/

(expense) for the year

Dividends
Issue of share capital
Exercise of options
Consideration paid for own shares
Shares sold during the year
Retained earnings credit in respect of proceeds from 

exercise of share options of shares held in trust
Retained earnings credit in respect of share option 

charges

At 31 December 2015

Profit/(loss) and total comprehensive income/

(expense) for the year

Dividends
Issue of share capital
Exercise of options
Consideration paid for own shares
Shares sold during the year
Misc reserves on acquisition
Retained earnings credit in respect of share option 

charges

19

19
19
19

0.3 
0.5 

1.9 
9.0 

202.2 
(130.8)

(4.7)

14.8 

(12.8)
4.7 

0.1 

202.2 
(130.8)
2.2 
9.5 
(12.8)
– 

0.1 

14.8

(0.2)

202.0 
(130.8)
2.2 
9.5 
(12.8)
– 

0.1 

14.8

78.7 

158.3 

(18.5)

874.6 

2.3 

1,095.4 

(0.3) 1,095.1 

0.4 

0.9 
5.3 

112.2 
(155.2)

(3.1)

22.7 

112.2 
(155.2)
0.9 
5.7 
(5.5)
– 
0.2

22.7

0.2

(5.5)
3.1 

(0.5)

111.7 
(155.2)
0.9 
5.7 
(5.5)
– 
0.2

22.7

At 31 December 2016

79.1 

164.5 

(20.9) 

851.2 

2.5  1,076.4 

(0.8)  1,075.6

The number of shares held in the Treasury Share Reserve is given in Note 19 Share Capital on page 170.

Miscellaneous reserves represent other non-distributable reserves. 

The notes and information on pages 131 to 183 form part of these financial statements.

128

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415 
CONSOLIDATED STATEMENT OF FINANCIAL POSITION

Assets
Goodwill
Intangible assets
– Deferred acquisition costs
– Acquired value of in-force business
– Computer software

Property and equipment
Deferred tax assets
Reinsurance assets
Other receivables
Investments
– Investment property
– Equities
– Fixed income securities
– Investment in Collective Investment Schemes
– Derivative financial instruments
Cash and cash equivalents

Total assets

Liabilities
Borrowings
Deferred tax liabilities
Insurance contract liabilities
Deferred income 
Other provisions
Other payables
Investment contract benefits
Derivative financial instruments
Net asset value attributable to unit holders
Income tax liabilities
Preference shares

Total liabilities

Net assets

Shareholders’ equity
Share capital
Share premium
Shares in trust reserve
Miscellaneous reserves
Retained earnings

Equity attributable to owners of the Parent
Non-controlling interests

Total equity

Net assets per share

Note

As at 
31 December
2016

As at 
31 December
2015

£’Million

£’Million

8

8
8
8

9
7
14
12

10

10

16
7
14
8
15
13
11

10

19

13.8 

684.8 
30.4 
3.0 

732.0 
23.1 
199.9 
80.5 
1,473.0 

1,462.4 
46,598.7 
12,445.5 
3,864.8 
729.1 
7,413.1 

75,022.1 

281.4 
614.8 
518.2 
647.6 
17.1 
1,173.6 
53,307.1 
281.9 
17,032.0 
72.7 
0.1 

10.1 

745.0 
33.6 
4.3 

793.0 
8.0 
225.9 
85.0 
967.2*

1,344.9 
37,960.8 
8,934.0 
3,269.6 
364.1 
5,325.1 

59,277.6 

181.8 
434.6 
463.5 
413.5 
15.4 
706.7*
43,159.8 
221.1 
12,556.4 
29.6 
0.1 

73,946.5 

58,182.5 

1,075.6 

1,095.1 

79.1 
164.5 
(20.9)
2.5 
851.2 

1,076.4 
(0.8)

1,075.6 

Pence 

203.9 

78.7 
158.3 
(18.5)
2.3 
874.6 

1,095.4 
(0.3)

1,095.1 

Pence 

208.7 

* 

Some lines have been aggregated in the comparative to simplify the presentation. See Note 12 Other Receivables and Note 13 Other Payables for further information.

The financial statements on pages 127 to 183 were approved by the Board of Directors on 27 February 2017 and signed on its behalf by:

David Bellamy 
Chief Executive 

Andrew Croft 
Chief Financial Officer 

The notes and information on pages 131 to 183
form part of these financial statements.

Annual Report and Accounts 2016

129

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place Foundation 
 
CONSOLIDATED STATEMENT OF CASH FLOWS

Cash flows from operating activities
Profit before tax for the year
Adjustments for:
Depreciation
Amortisation of acquired value of in-force business
Amortisation of computer software
Share-based payment charge
Interest income
Interest expense
Increase in provisions 
Exchange rate gains
Changes in operating assets and liabilities
Decrease in deferred acquisition costs 
Increase in investment property
Increase in other investments
Decrease in reinsurance assets
Increase in other receivables
Increase/(decrease) in insurance contract liabilities
Increase in financial liabilities (excluding borrowings)
Increase/(decrease) in deferred income
Increase in other payables
Increase in net assets attributable to unit holders

Cash generated from operating activities
Interest received
Interest paid
Income taxes paid

Net cash generated from operating activities
Cash flows from investing activities
Acquisition of property and equipment
Acquisition of intangible assets
Acquisition of subsidiaries and other business combinations, net of cash acquired

Net cash used in investing activities
Cash flows from financing activities
Proceeds from the issue of share capital
Consideration paid for own shares
Proceeds from exercise of options over shares held in trust
Additional borrowings
Repayment of borrowings
Dividends paid

Net cash used in financing activities

Net increase in cash and cash equivalents
Cash and cash equivalents at 1 January
Exchange gains on cash and cash equivalents

Cash and cash equivalents at 31 December

Note

Year Ended
31 December
2016

Year Ended
31 December
2015

£’Million

£’Million

486.3 

4.4 
3.2 
3.4 
23.9 
(26.6)
4.9 
1.7 
(3.3)

60.2 
(117.5)
(13,109.6)
4.5 
(464.4)
54.6 
10,207.8 
234.1 
407.8 
4,475.6 

2,251.0 
26.6 
(4.9)
(87.7)

2,185.0 

(19.6)
(2.1)
(23.1)

(44.8)

5.7 
(5.5)
– 
100.0 
(0.9)
(155.2)

(55.9)

2,084.3 
5,325.1 
3.7 

7,413.1 

9
8
8
20

8

8

9
8

16

19

10

10

174.1 

2.5 
3.2 
3.4 
15.7 
(23.9)
4.4 
4.0 
– 

68.0 
(313.5)
(5,826.7)
0.5 
(451.8)*
(10.9)
4,450.4 
(49.7)
282.1*
1,938.6 

270.4 
23.9 
(4.4)
(61.7)

228.2 

(4.0)
– 
(0.8)

(4.8)

9.5 
(12.8)
0.1 
175.0 
(79.1)
(130.8)

(38.1)

185.3 
5,139.4 
0.4 

5,325.1 

*  Some lines have been aggregated in the comparative to simplify the presentation. See Note 12 Other Receivables and Note 13 Other Payables for further information.

The notes and information on pages 131 to 183 form part of these financial statements.

130

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
UNDER INTERNATIONAL FINANCIAL REPORTING STANDARDS

1. ACCOUNTING POLICIES
St. James’s Place plc (‘the Company’) is a Company incorporated and 
domiciled in England and Wales.

Statement of Compliance
The Group financial statements consolidate those of the Company and its 
subsidiaries (together referred to as the ‘Group’).

The Group financial statements have been prepared and approved by the 
Directors in accordance with International Financial Reporting 
Standards as adopted by the EU (‘adopted IFRSs') and interpretations 
issued by the IFRS Interpretations Committee (IFRS IC) and those parts 
of the Companies Act 2006 that are applicable when reporting under 
IFRS. 

As at 31 December 2016, the following amended standards, which the 
Group has adopted as of 1 January 2016, have not had any material 
impact on the Group’s reported results:
 – IAS 1 Amendment – Disclosure Initiative
 – IAS 16 and IAS 38 Amendments – Clarification of Acceptable 

Methods of Depreciation and Amortisation

 – IFRS 10, IFRS 12 and IAS 28 Amendments – Investment Entities: 

Applying the Consolidation Exception

 – Annual Improvements to IFRSs 2012 – 2014 Cycle

As at 31 December 2016, the following new and amended standards, 
which are relevant to the Group but have not been applied in the 
financial statements, were in issue but not yet effective:
 – IAS 7 Amendment – Disclosure Initiative
 – IAS 12 Amendment – Recognition of Deferred Tax Assets for 

Unrealised Losses 

 – IFRS 2 Amendment – Classification and Measurement of Share-based 

Payment Transactions

 – IFRS 9 Financial Instruments
 – IFRS 10 and IAS 28 Amendments – Sale or Contribution of Assets 

between an Investor and its Associate or Joint Venture

 – IFRS 15 Revenue from Contracts with Customers (including 

subsequent IFRS 15 clarification)

 – IFRS 16 Leases

The Group is currently assessing the impact that the adoption of the 
above standards, amendments and clarifications will have on the Group’s 
results reported within the financial statements. Further detail regarding 
the standards that are expected to have the most significant impact on 
the financial statements is given below:

IFRS 9 Financial Instruments
IFRS 9 incorporates new classification and measurements requirements 
for financial assets and liabilities, the introduction of an expected credit 
loss impairment model which will replace the incurred loss model of 
IAS 39, new hedge accounting requirements and enhanced disclosures in 
the financial statements. On adoption of this standard, which is 
mandatory for financial years commencing on or after 1 January 2018, 
following endorsement by the EU on 22 November 2016, certain 
financial assets will be reclassified but there will be no material on the 
statement of financial position or the statement of comprehensive 
income. The Group does not use hedge accounting and so this element of 
the new standard is not applicable.

IFRS 15 Revenue from Contracts with Customers
The new standard establishes a principle based five step model to be 
applied to all contracts with customers, except for insurance contracts, 
financial instruments and lease contracts. The Group is assessing the 
impact that IFRS 15 will have on the financial statements, where is it 
likely to impact DAC and DIR. IFRS 15 is mandatory for financial years 
commencing on or after 1 January 2018, following endorsement by the 
EU on 22 September 2016.

IFRS 16 Leases
IFRS 16 was issued in January 2016. It will result in almost all leases 
being recognised on the statement of financial position, as the distinction 
between operating and finance leases is removed. Under the new 
standard, an asset (the right to use the leased item) and a financial 
liability to pay rentals are recognised. The only exceptions are for short 
term or low value leases. The accounting for lessors will not significantly 
change.

The standard will affect the accounting for the Group’s operating leases. 
As at the reporting date, the Group has non-cancellable operating lease 
commitments of £134.4 million, see Note 16. On adoption of the 
standard, the right-of-use asset and liability for future payments are 
expected to be material to the statement of financial position, and there 
is expected to be a negative impact on the statement of comprehensive 
income initially which will reverse over time. The negative impact arises 
as the lease liability is accounted for using the effective interest method, 
which means that the interest expense on the lease liability reduces year 
on year, whereas under the current lease accounting standard the 
operating lease rentals are constant throughout the lease term.

The Group is assessing the quantum of the adjustments that will be 
required upon transition to IFRS 16, which is mandatory for financial 
years commencing on or after 1 January 2019, subject to EU 
endorsement. 

The Group financial statements also comply with the revised Statement 
of Recommended Practice issued by the Association of British Insurers in 
December 2005 (as amended in December 2006), to the extent that it is 
consistent with IFRS standards.

Basis of Preparation
The going concern basis has been adopted in preparing these financial 
statements.

The financial statements are presented in pounds Sterling, rounded to 
the nearest 100,000 pounds. They are prepared on a historical cost 
basis, except for assets classified as investment property, available-for-
sale financial assets and assets and liabilities at fair value through profit 
and loss.

The preparation of financial statements in conformity with IFRSs 
requires management to make judgements, estimates and assumptions 
that affect the application of policies and reported amounts of assets and 
liabilities, income and expenses. The estimates and associated 
assumptions are based on historical experience and various other factors 
that are believed to be reasonable under the circumstances, the results of 
which form the basis of making the judgements about carrying values of 
assets and liabilities that are not readily apparent from other sources. 
Actual results may differ from these estimates.

Annual Report and Accounts 2016

131

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
UNDER INTERNATIONAL FINANCIAL REPORTING STANDARDS 
continued 

1. ACCOUNTING POLICIES continued 
The estimates and underlying assumptions are reviewed on an ongoing 
basis. Revisions to accounting estimates are recognised in the year in 
which the estimate is revised if the revision affects only that year, or in 
the year of the revision and future years, if the revision affects both 
current and future years.

(b) Fee and commission income
Fee and commission income comprises: 
(i)  Advice charges paid by clients who wish to receive advice with 
their investment in a St. James’s Place or third party retail 
investment product; 

(ii)  Commission, due in respect of products sold on behalf of third 

parties; and 

Judgements made by management in the application of IFRSs that have 
significant effect on the financial statements and estimates with a significant 
risk of material adjustment in the next year are discussed in Note 2.

(iii)  Fees charged on investment contracts (including fees charged to 

clients to match the policyholder tax element of the insurance 
Company’s tax liability).

The financial statements are prepared in accordance with the Companies 
Act 2006 as applicable to companies reporting under IFRS and the 
accounting policies set out below have been applied consistently to all 
years presented in these consolidated financial statements.

Summary of Significant Accounting Policies
(a) Basis of consolidation
The consolidated financial information incorporates the assets, liabilities 
and the results of the Company and of its subsidiaries. Subsidiaries are 
those entities in which the Group controls. Control exists if the Group is 
exposed to, or has rights to, variable returns from its involvement with 
the entity and has the ability to affect those returns through its power 
over the entity (including unit trusts in which the Group holds more 
than 30% of the units). Associates are all entities over which the Group 
has significant influence but not control and are accounted for at fair 
value through the profit or loss. The Group uses the acquisition method 
of accounting to account for business combinations and expenses all 
acquisition costs as they are incurred. The financial statements of 
subsidiaries are included in the consolidated financial statements from 
the date that control commences until the date that control ceases. 
Accounting policies of subsidiaries have been changed where necessary 
to ensure consistency with policies adopted by the Group.

Any contingent consideration to be transferred by the Group is 
recognised at fair value at the acquisition date. Subsequent changes to the 
fair value of the contingent consideration that is deemed to be an asset or 
liability is recognised in accordance with IAS 39 in the consolidated 
statement of comprehensive income. 

The treatment of transactions with non-controlling interests depends on 
whether, as a result of the transaction, the Group alters control of the 
subsidiary. Changes in the Parent’s ownership interest in a subsidiary that 
does not result in a loss of control are accounted for as equity transactions; 
any difference between the amount by which the non-controlling interests 
are adjusted and the fair value of the consideration paid or received is 
recognised directly in equity and attributed to the owners of the Parent 
entity. Where the Group loses control of the subsidiary, at the date when 
control is lost the amount of any non-controlling interest in that former 
subsidiary is derecognised and any investment retained in the former 
subsidiary is remeasured to its fair value; the gain or loss that is recognised 
in profit or loss on the partial disposal of the subsidiary includes the gain or 
loss on the remeasurement of the retained interest.

Intragroup balances, and any income and expenses or unrealised gains 
and losses arising from intragroup transactions, are eliminated in 
preparing the consolidated financial statements.

The St. James’s Place Foundation is not consolidated within the financial 
information. This is because the Company does not control the 
Foundation in accordance with IFRS 10.

132

Advice charges and commission are recognised in full on acceptance and 
inception of the associated policy by the relevant product provider. 
Where the product provider retains the right to clawback of commission 
on an indemnity basis, turnover on sale of these products is recognised 
net of a provision for the estimated clawback.

Investment contract management fees are generally recognised as 
revenue as the services are provided. Initial fees, including dealing 
margins from unit trusts, which exceed the level of recurring fees and 
relate to the future provision of services, are deferred, and amortised 
over the anticipated period in which services will be provided.

(c) Insurance and reinsurance premiums 
Unit linked insurance contract premiums are recognised as revenue 
when the liabilities arising from them are recognised. All other 
premiums are accounted for when due for payment. 

(d) Insurance claims and reinsurance recoveries
Insurance contracts death claims are accounted for on notification of 
death. Critical illness claims are accounted for when admitted. All other 
claims and surrenders are accounted for when payment is due. 
Reinsurance recoveries, in respect of insurance claims, are accounted for 
in the same period as the related claim. 

(e) Investment return
Investment return comprises investment income and investment gains and 
losses. Investment income includes dividends, interest and rental income 
from investment properties under operating leases. Dividends are accrued 
on an ex-dividend basis, and rental income is recognised in the statement 
of comprehensive income on a straight line basis over the term of the lease. 
Interest, which is generated on assets classified as fair value through profit 
or loss, is accounted for using the effective interest method.

(f) Expenses
(i) Payments to Partners 
Payments to Partners comprises initial commission and initial advice fees 
(IAF) (paid for initial advice, at policy outset and within an 'initial period'), 
renewal commission and renewal advice fees (payable on regular 
contributions) and fund fee commission or ongoing advice fee (OAF) 
(based on funds under management). Initial and renewal commission and 
advice fees are recognised in line with the associated premium income, but 
initial commission on insurance and investment contracts may be deferred 
as set out in accounting policy (f) (iii). Fund fee commission and ongoing 
advice fee are recognised on an accruals basis.

Commission and advice fees in respect of some insurance and investment 
business may be paid in advance on renewal premiums and accelerated by 
up to five years. The unearned element of this accelerated remuneration is 
recognised as an asset within other receivables. Should the contributions 
reduce or stop within the initial period, any unearned amount is recovered.

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415(ii) Operating lease payments
Leases where a significant proportion of the risks and rewards of 
ownership is retained by the lessor are classified as operating leases. 
Payments made under operating leases are recognised in the statement of 
comprehensive income on a straight line basis over the term of the lease. 
Lease incentives received are recognised in the statement of 
comprehensive income as an integral part of the total lease expense and 
are spread over the life of the lease.

utilised. Deferred tax assets are reduced to the extent that it is no longer 
probable that the related tax benefit will be realised.

Deferred tax assets and liabilities are offset when there is a legally enforceable 
right to offset current tax assets against current tax liabilities and when the 
deferred tax assets and liabilities relate to income taxes levied by the same 
taxation authority on either the taxable entity or different taxable entities 
where there is an intention to settle the balances on a net basis.

(iii) Acquisition costs
For insurance contracts, acquisition costs comprise direct costs such as 
initial commission and the indirect costs of obtaining and processing new 
business. Acquisition costs which are incurred during a financial year, net of 
any impairment losses, are deferred and then amortised on a straight line 
basis over the period during which the costs are expected to be recoverable 
and in accordance with the incidence of future related margins.

For investment contracts, only directly attributable acquisition costs, 
which vary with, and are related to, securing new contracts and 
renewing existing contracts, are deferred, and only to the extent that 
they are recoverable out of future revenue. These deferred acquisition 
costs, which represent the contractual right to benefit from providing 
investment management services, net of any impairment losses, are 
amortised on a straight line basis over the expected lifetime of the 
Group’s investment contracts. All other costs are recognised as expenses 
when incurred. Note, following the implementation of the Retail 
Distribution Review (RDR) on 31 December 2012, the initial advice 
costs are no longer an acquisition cost linked to the contractual right to 
benefit from providing investment management services and so they are 
no longer deferred.

The period over which costs are expected to be recoverable are as follows:
6 years
Insurance contracts:   
12 – 14 years
Investment contracts:  

(g) Income taxes
Income tax on the profit or loss for the year comprises current and 
deferred tax payable by the Group in respect of policyholders and 
shareholders. Income tax is recognised in the statement of 
comprehensive income except to the extent that it relates to items 
recognised directly in equity, in which case it is recognised in equity. 
Tax liabilities are recognised when it is considered probable that there 
will be a future outflow of funds to a taxing authority and are measured 
using a best estimate approach.

(i) Current tax
Current tax is the expected tax payable on the taxable income for the 
year, using tax rates enacted or substantively enacted at the reporting 
date, and any adjustment to tax payable in respect of previous years.

(ii) Deferred tax
Deferred tax is provided using the liability method, providing for 
temporary differences between the carrying amounts of assets and 
liabilities for financial reporting purposes and the amounts used for 
taxation purposes. The following differences are not provided for: the 
initial recognition of assets or liabilities that affect neither accounting nor 
taxable profit, and differences relating to investments in subsidiaries to 
the extent that they will probably not reverse in the foreseeable future. 
The amount of deferred tax provided is based on the expected manner of 
realisation or settlement of the carrying amount of assets and liabilities, 
using tax rates enacted or substantively enacted at the reporting date.

A deferred tax asset is recognised only to the extent that it is probable 
that future taxable profits will be available against which the asset can be 

(iii) Policyholder and shareholder tax
The total income tax charge is a separate adjustment within the 
statement of comprehensive income based on the movement in current 
and deferred income taxes in respect of income, gains and expenses. The 
total charge reflects tax incurred on behalf of policyholders as well as 
shareholders, and so it is useful to be able to identify these separately. 
Shareholder tax is estimated by making an assessment of the effective 
rate of tax that is applicable to the shareholders on the profits attributable 
to shareholders. This is calculated by applying the appropriate effective 
corporate tax rates to the shareholder profits. The remainder of the tax 
charge represents tax on policyholder’s investment returns. This 
calculation method is consistent with the legislation relating to the 
calculation of tax on shareholder profits.

(h) Dividends paid
Dividend distributions to the Company’s shareholders are recognised in 
the period in which the dividends are paid. The final dividend for the 
financial year is disclosed but unpaid and awaiting approval by the 
Company’s shareholders at the Annual General Meeting.

(i) Investment contract deposits and withdrawals
Investment contract payments in and out are not included in the 
statement of comprehensive income but are reported as deposits to or 
deductions from investment contract benefits in the statement of 
financial position. The movement in investment contract benefits within 
the statement of comprehensive income principally represents the 
investment return credited to policyholders.

Explicit advice charges are payable to St. James’s Place distribution 
Company by most clients who wish to receive advice with their investment 
in a St. James’s Place retail investment product. St. James’s Place facilitates 
the payment of these charges for the client, by arranging withdrawals 
from the client’s policy, which are then recognised as income to 
St. James’s Place distribution company. A proportion of the charge is 
then paid to the St. James’s Place adviser (‘Partner’) who provides the 
advice (see (f)(i) Expenses).

(j) Intangible assets
(i) Acquired value of in-force business
The acquired value of in-force business in respect of insurance business 
represents the present value of profits that are expected to emerge from 
insurance business acquired on business combinations. It is calculated at 
the time of acquisition using best estimate actuarial assumptions for 
interest, mortality, persistency and expenses, net of any impairment 
losses, and it is amortised on a straight line basis as profits emerge over 
the anticipated lives of the related contracts in the portfolio. An 
intangible asset is also recognised in respect of acquired investment 
management contracts representing the fair value of contractual rights 
acquired under those contracts. The acquired value of in-force business 
is expressed as a gross figure in the statement of financial position with 
the associated tax included within deferred tax liabilities. It is assessed 
for impairment at each reporting date and any movement is charged to 
the statement of comprehensive income.

Annual Report and Accounts 2016

133

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
UNDER INTERNATIONAL FINANCIAL REPORTING STANDARDS 
continued 

1. ACCOUNTING POLICIES continued
(ii) Deferred acquisition costs
Refer to accounting policy (f) (iii).

(iii) Computer software
Computer software is stated at cost less accumulated amortisation and 
any recognised impairment loss. The carrying value is reviewed for 
impairment when events or changes in circumstances indicate that the 
carrying value may not be recoverable.

Computer software is recognised as an intangible asset during 
development with amortisation commencing when the software is 
operational. Amortisation is charged to the statement of comprehensive 
income to expenses on a straight line basis over four years, being the 
estimated useful life of the intangible asset.

(k) Goodwill
Goodwill represents the excess of the cost of an acquisition over the fair 
value of the Group’s share of the identifiable net assets of the acquired 
entity at the date of acquisition. Where the fair value of the Group’s 
share of the identifiable net assets of the acquired entity is greater than 
the cost of acquisition, the excess is recognised immediately in the 
statement of comprehensive income.

Goodwill is recognised as an asset at cost and is reviewed at least 
annually for impairment or when circumstances or events indicate there 
may be uncertainty over this value. If an impairment is identified, the 
carrying value of the goodwill is written down immediately through the 
statement of comprehensive income and is not subsequently reversed. At 
the date of disposal of a subsidiary, the carrying value of attributable 
goodwill is included in the calculation of the profit or loss on disposal 
except where it has been written off directly to reserves in the past.

(l) Property and equipment
Items of property and equipment are stated at cost less accumulated 
depreciation. Cost includes the original purchase price of the asset and the 
costs attributable to bringing the asset to its working condition for its 
intended use. Land is shown at fair value, based on valuations by external 
independent valuers. The carrying value is reviewed for impairment when 
events or changes in circumstances indicate that the carrying value may not 
be recoverable and any assets that may have suffered impairment are 
reviewed for possible reversal of the impairment at each reporting date.

Depreciation is charged to the statement of comprehensive income to 
expenses on a straight line basis over the estimated useful lives of the 
property and equipment.

(m) Investment property
Investment properties, which are all held within the unit linked funds, 
are properties which are held to earn rental income and/or for capital 
appreciation. They are stated at fair value.

An external, independent valuer, having an appropriate recognised 
professional qualification and recent experience in the location and 
category of property being valued, values the portfolio every month.

The fair values are based on open market values, being the estimated 
amount for which a property could be exchanged on the date of valuation 
between a willing buyer and a willing seller in an arm’s length 
transaction after proper marketing wherein the parties had each acted 
knowledgeably, prudently and without compulsion. 

134

Any gain or loss arising from a change in fair value is recognised in the 
statement of comprehensive income within investment income. Rental 
return from investment property is accounted for as described in 
accounting policy (e).

(n) Investments
The Group’s investments are initially and subsequently recognised at fair 
value through profit or loss, with all gains and losses recognised within 
investment income in the statement of comprehensive income. The fair 
values of quoted financial investments, which represent the vast majority of 
the Group’s investments, are based on the value within the bid-ask spread 
that is most representative of fair value. If the market for a financial 
investment is not active, the Group establishes fair value by using valuation 
techniques such as recent arm’s length transactions, reference to similar 
listed investments, discounted cash flow models or option pricing models.

The decision by the Group to designate its investments at fair value 
through the profit and loss reflects the fact that the investment portfolio 
is managed, and its performance evaluated, on a fair value basis. 

The Group recognises purchases and sales of investments on trade date. 
The costs associated with investment transactions are included within 
expenses in the statement of comprehensive income.

(o) Derivative financial instruments
The Group uses derivative financial instruments within some unit linked 
funds, with each contract initially and subsequently recognised at fair value, 
based on observable market prices. All changes in value are recognised 
within investment income in the statement of comprehensive income.

(p) Other receivables 
Other receivables are initially recognised at fair value and subsequently 
held at amortised cost less impairment losses, except for renewal income 
which is held at fair value. The value of any impairment recognised is the 
difference between the asset’s carrying amount and the present value of 
the estimated future cash flows, discounted at the original effective 
interest rate. See accounting policy (ab) for information relating to the 
treatment of impaired amounts.

(q) Cash and cash equivalents
Cash and cash equivalents include cash in hand, deposits held at call with 
banks, other short-term highly liquid investments, and bank overdrafts to 
the extent that they are an integral part of the Group’s cash management.

Cash and cash equivalents held within unit linked and unit trust funds 
are classified at fair value through the profit and loss. All other cash and 
cash equivalents are classified as loans and receivables.

(r) Insurance contract liabilities
Insurance contract liability provisions are determined following an 
annual actuarial investigation of the long-term fund in accordance with 
regulatory requirements. The provisions are calculated on the basis of 
current information and using the gross premium valuation method. The 
Group’s accounting policies for insurance contracts meet the minimum 
specified requirements for liability adequacy testing under IFRS 4, as 
they consider current estimates of all contractual cash flows, and of 
related cash flow such as claims handling costs.

Insurance contract liabilities can never be definitive as to their timing 
nor the amount of claims and are therefore subject to subsequent 
reassessment on a regular basis.

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415(s) Investment contract benefits
All of the Group’s investment contracts are unit linked. Unit linked 
liabilities are measured at fair value by reference to the value of the 
underlying net asset value of the Group’s unitised investment funds, 
determined on a bid value, at the reporting date. An allowance for 
deductions due to (or from) the Company in respect of policyholder tax on 
capital gains (and losses) in the life assurance funds is also reflected in the 
measurement of unit linked liabilities. Investment contract benefits are 
recognised when units are first allocated to the policyholder; they are 
derecognised when units allocated to the policyholder have been cancelled.

The decision by the Group to designate its unit linked liabilities as fair 
value through the profit and loss statement reflects the fact that the 
matching investment portfolio, that underpins the unit-linked liabilities, 
is managed, and its performance evaluated, on a fair value basis.

(t) Deferred income 
The initial margin on financial instruments (including dealing margins 
from unit trusts) is deferred and recognized over the expected lifetime 
of the financial instrument.

(u) Net asset value attributable to unit holders
The Group consolidates unit trusts in which it holds more than 30% of 
the units and exercises control. The third party interests in these unit 
trusts are measured at fair value, since the underlying investment 
portfolios are managed on a fair value basis, and they are presented in the 
statement of financial position as net asset value attributable to unit 
holders. Income attributable to the third party interests is accounted for 
within investment income, offset by a corresponding change in 
investment contract benefits.

(v) Provisions
Provisions are recognised when the Group has a present legal or 
constructive obligation as a result of past events such that it is probable 
that an outflow of economic benefits will be required to settle the 
obligation and a reliable estimate of the amount of the obligation can be 
made. Provisions are measured as the discounted expected future cash 
flows taking account of the risks and uncertainties associated with the 
specific liability where appropriate. 

(w) Borrowings
Borrowings are measured initially at fair value, net of directly 
attributable transaction costs, and subsequently stated at amortised cost. 
The difference between the proceeds and the redemption value is 
recognised in the statement of comprehensive income over the 
borrowing period on an effective interest rate basis. Borrowings are 
recognised on drawdown and derecognised on repayment.

(x) Other payables
Other payables are recognised initially at fair value and subsequently 
measured at amortised cost using the effective interest method.

(y) Employee benefits
(i) Pension obligations
The Group operates a defined contribution personal pension plan for its 
employees. Contributions to this plan are recognised as an expense in 
the statement of comprehensive income as incurred. The Group has no 
legal or constructive obligations to pay further contributions if the fund 
does not hold sufficient assets to pay all employees the benefits relating 
to employee service in the current and prior periods.

(ii) Share-based payments
The Group operates a number of share-based payment plans for 
employees, Partners and Advisers. The fair value of share-based payment 
awards granted is recognised as an expense spread over the vesting 
period of the instrument which accords with the period for which 
related services are provided, with a corresponding increase in equity in 
the case of equity settled plans and the recognition of a liability for cash 
settled plans. 

The total amount to be expensed is determined by reference to the fair 
value of the awards, measured using standard option pricing models as 
the fair value of the services provided by employees, Partners and 
Advisers cannot be reliably measured. For equity settled plans, the fair 
value is determined at grant date and not subsequently remeasured. For 
cash settled plans, the fair value is remeasured at each reporting date and 
the date of settlement, with any changes in fair value recognised in the 
statement of comprehensive income for the period. 

At each reporting date, the Group revises its estimate of the number of 
awards that are expected to vest and it recognises the impact of the 
revision of original estimates, if any, in the statement of comprehensive 
income, such that the amount recognised for employee, Partner and 
Adviser services are based on the number of awards that actually vest. 
The charge to the statement of comprehensive income is not revised for 
any changes in market vesting conditions.

(z) Share capital
Ordinary shares are classified as equity. Where any Group entity 
purchases the Company’s equity share capital (shares held in trust), the 
consideration paid is deducted from equity attributable to shareholders, 
as disclosed in the Shares in Trust reserve. Where such shares are 
subsequently sold, reissued or otherwise disposed of, any consideration 
received is included in equity attributable to shareholders, net of any 
directly attributable incremental transaction costs and the related 
income tax effects.

(aa) Product classification
The Group’s products are classified for accounting purposes as either 
insurance contracts or investment contracts. 

(i) Insurance contracts
Insurance contracts are contracts that transfer significant insurance risk. 
The Group’s product range includes a variety of term assurance and whole 
of life protection contracts involving significant insurance risk transfer.

(ii) Investment contracts
Contracts that do not transfer significant insurance risk are treated as 
investment contracts. The majority of the business written by the Group is 
unit linked investment business and is classified as investment contracts.

(ab) Impairment
(i) Non-financial assets
Assets that are subject to amortisation are reviewed for impairment when 
circumstances or events indicate there may be uncertainty over this value. 
An impairment loss is recognised for the amount by which the asset’s 
carrying amount exceeds its recoverable amount. The recoverable amount 
is the higher of an asset’s fair value less costs to sell and value in use. Refer 
to accounting policy (k) for the Group’s impairment policy for goodwill.

Annual Report and Accounts 2016

135

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
UNDER INTERNATIONAL FINANCIAL REPORTING STANDARDS 
continued 

(af) Alternative performance measures
Within the financial statements, a number of alternative performance 
measures (APMs) are disclosed. An APM is a measure of financial 
performance, financial position or cash flows which is not defined by the 
relevant financial reporting framework, which for the Group is 
International Financial Reporting Standards (IFRS) as adopted by the 
European Union. APMs are used to provide greater insight to the 
performance of the Group and the way it is managed by the Directors. 
The Glossary of Alternative Performance Measures on page 199 defines 
each APM, explains why it is used and, where applicable, how the 
measure can be reconciled to the IFRS financial statements.

1. ACCOUNTING POLICIES continued
(ii) Financial assets 
Formal reviews to assess the recoverability of financial assets are carried 
out at each reporting date. The recoverability of such assets is measured 
and the asset is deemed impaired if there is objective evidence of 
impairment as a result of one or more loss events that have an impact on 
the expected future cash flows associated with the financial asset. When 
a loss is incurred the impairment loss recognised in the statement of 
comprehensive income is calculated as the carrying value of the asset less 
the projected future cash flows arising from the asset discounted at the 
original effective interest rate. The impaired assets are presented net of 
the impairment provision in the statement of financial position. 

In relation to financial assets classified as loans and receivables, impairment 
losses are reversed – through the statement of comprehensive income – if 
there is a change in the estimates used to determine the recoverable 
amount. Such losses are reversed only to the extent that the asset’s 
carrying amount does not exceed the carrying amount that would have 
been determined, net of depreciation or amortisation where applicable, if 
no impairment loss had been recognised.

(ac) Foreign currency translation
The Group’s presentation and the Company’s functional currency is 
pounds Sterling.

Foreign currency transactions are translated into Sterling using the 
exchange rate prevailing at the date of the transactions. Monetary assets 
and liabilities denominated in foreign currencies are translated using the 
rate of exchange ruling at the reporting date and the gain or losses on 
translation are recognised in the statement of comprehensive income.

Non-monetary assets and liabilities which are held at historical cost are 
translated using exchange rates prevailing at the date of transaction; 
those held at fair value are translated using exchange rates ruling at the 
date on which the fair value was determined.

(ad) Segment reporting
Operating segments are reported in a manner consistent with the 
internal reporting provided to the chief operating decision maker. The 
chief operating decision maker, which is responsible for allocating 
resources and assessing performance of the operating segments, has been 
identified as the Executive Board.

(ae) Current and non-current disclosure
Assets which are expected to be recovered or settled no more than 
twelve months after the reporting date are disclosed as current within 
the notes to the financial statements. Those expected to be recovered or 
settled more than twelve months after the reporting date are disclosed as 
non-current.

Liabilities which are expected or due to be settled no more than twelve 
months after the reporting date are disclosed as current within the notes 
to the financial statements. Those liabilities which are expected or due 
to be settled more than twelve months after the reporting date are 
disclosed as non-current.

136

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 031834152. CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS IN 
APPLYING ACCOUNTING POLICIES 
Judgements
The primary areas in which the Group has applied judgement in applying 
accounting policies are in the classification of contracts between 
insurance and investment business and when applying the concept of 
control to determine which entities are subsidiaries.

Classification of Contracts between Insurance and 
Investment business
Contracts with a significant degree of insurance risk are treated as 
insurance. All other contracts are treated as investment contracts. It is 
this classification that management considers to be a critical judgement; 
however, due to the carrying value of the insurance contract liabilities 
within the statement of financial position, management does not 
consider insurance business to be significant to the Group.

Subsidiaries
Subsidiaries are those entities which the Group controls. Control exists 
if the Group is exposed to, or has rights to, variable returns from its 
involvement with the entity and has the ability to affect those returns 
through its power over the entity (including unit trusts in which the 
Group holds more than 30% of the units). 

Deciding the Amount of Management Expenses that are 
Treated as Acquisition Expenses
Certain management expenses vary with the level of new business and 
have been treated as acquisition costs. Each line of costs has been 
reviewed and its variability to new business volumes estimated on the 
basis of the level of costs that would be incurred if new business ceased.

Estimates
The principal areas in which the Group applies accounting estimates are:
•  Determining the value of insurance contract liabilities;
•  Determining the fair value of investment contract benefits; 
•  Determining the fair value of investment property;
•  Determining the fair value liability to policyholders for capital losses 

in unit funds;

•  Amortisation and recoverability of deferred acquisition costs and 

deferred income;

•  Determining the fair value, amortisation and recoverability of 

acquired in-force business;

•  Fair value estimation of assets acquired;
•  Determining the value of deferred tax assets;
•  Recoverability of St. James’s Place Partnership loans;
•  Measurement of prepaid operational readiness costs; and
•  Determining the fair value of share-based payments.

Estimates are also applied in determining the amount of deferred tax asset 
recognised on unrelieved expenses and the value of other provisions. 

Measurement of insurance contract liabilities
The assumptions used in the calculation of insurance contract liabilities 
that have an effect on the statement of comprehensive income of the 
Group are:
•  The lapse assumption, which is set prudently based on an 

investigation of experience during the year;

•  The level of expenses, which is based on actual expenses in 2016 and 

expected rates in 2017 and the long-term;

•  The mortality and morbidity rates, which are based on the results of 

an investigation of experience during the year; and

•  The assumed rate of investment return, which is based on current 

gilt yields.

Greater detail on the assumptions applied is shown in Note 14.

Determining the fair value of investment contract benefits
In accordance with IFRS 13, the Group categorises unit-linked insurance 
contracts as financial liabilities, carried on the statement of financial 
position at fair value. The fair value of unit linked liabilities is assessed by 
reference to the value of the underlying net asset value of the Group’s 
unitised investment funds, determined on a bid value, at the reporting 
date. As the underlying net asset value is determined using inputs other 
than quoted prices but which are observable, either directly (that is, as 
prices) or indirectly (that is, derived from prices), the liability is 
categorised as a level 2 financial instrument. Further details of these 
valuations are described in Note 17.

Determining the fair value of financial instruments and 
investment property
In accordance with IFRS 13, the Group categorises financial instruments 
carried on the statement of financial position at fair value using a three 
level hierarchy. Financial instruments categorised as level 1 are valued 
using quoted market prices and therefore there is minimal judgement 
applied in determining fair value. However, the fair value of financial 
instruments categorised as level 2 and, in particular, level 3 is 
determined using valuation techniques. These valuation techniques 
involve management judgement and estimates, the extent of which 
depends on the complexity of the instrument and the availability of 
market observable information. Further details of these valuations are 
described in Note 17.

Valuing capital losses in the unit funds
In line with IAS 12, the Group has recognised a deferred tax asset in 
relation to capital losses in the unit funds at the reporting date. This asset 
has been tested for impairment against the level of capital gains 
realistically expected to arise in future.

Much of the benefit of the deferred tax asset on capital losses in the unit 
funds will be shared with policyholders. The policyholder investment 
contract liability has therefore been increased to reflect the fair value of 
this additional benefit. The assumptions that have a significant effect on 
the fair value of the liability are as follows:
•  The assumed rate of investment return, which is based on current 

gilt yields; 

•  The lapse assumption, which is set prudently based on experience 

during the year; and

•  The assumed period for development of capital gains, which is 

estimated from recent experience.

Amortisation and recoverability of Deferred Acquisition Costs 
(DAC) and Deferred Income (DIR)
Deferred acquisition costs on investment contracts are amortised on a 
straight line basis over the expected lifetime of the underlying 
contracts. The expected lifetime of the contracts has been estimated 
from the experienced termination rates and the age of clients at 
inception and maturity. 

Deferred income on investment contracts is amortised on a straight line 
basis over the expected lifetime of the underlying contracts, although on 
certain contracts, the impact of early withdrawal charges means the 
income is effectively recognised over a shorter period.

Annual Report and Accounts 2016

137

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
UNDER INTERNATIONAL FINANCIAL REPORTING STANDARDS 
continued 

Measurement of prepaid operational readiness costs
Included within prepayments are operational readiness costs relating to 
the new administration service agreement which are initially recognised 
at the amounts advanced. The prepayment is expensed in line with the 
provision of services under the service agreement. At each statement of 
financial position date, the value of the prepayment is assessed for 
impairment recognised against the present value of the estimated future 
contract benefits. In determining the present value of the estimated 
future contract benefits, the critical judgements are the levels of future 
business that will be serviced, the anticipated future service tariffs, 
termination fees payable and receivable under the contract and the rate 
used to discount amounts to present value.

Determining the fair value of share-based payments
In determining the fair value of share-based payments and the related 
charge to the statement of comprehensive income, the Group makes 
assumptions about the future events and market conditions. In 
particular, judgement must be formed as to the likely number of share 
awards that will vest, and the fair value of each award granted. Further 
details of these assumptions used are described in Note 20.

2. CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS IN 
APPLYING ACCOUNTING POLICIES continued 
Deferred acquisition costs on insurance contracts are amortised over the 
period during which the costs are expected to be recoverable in 
accordance with the projected emergence of future margins.

Deferred acquisition costs relating to insurance and investment contracts 
are tested annually for recoverability by reference to expected future 
income levels. Future income levels are projected using assumptions 
consistent with those underlying our embedded value calculation.

Acquired in-force business
There have been no new business combinations generating acquired 
in-force business during the year. The acquired value of the in-force 
business is amortised on a basis that reflects the expected profit stream 
arising from the business acquired at the date of acquisition. This profit 
stream is estimated from the experienced termination rates, expenses of 
management and age of the clients under the individual contracts as well 
as global estimates of investment growth, based on recent experience at 
the date of acquisition.

The acquired value of in-force business relating to insurance and 
investment contracts is tested annually for recoverability by reference to 
expected future income levels.

Fair value estimation of assets acquired
In accordance with IFRS 3 Business Combinations, as of the acquisition 
date, the Group recognises, separately from goodwill, the identifiable 
assets acquired, the liabilities assumed and any non-controlling interest 
in the acquiree and classifies the identifiable assets acquired and liabilities 
assumed on the basis of the contractual terms, economic conditions, its 
operating or accounting policies and other pertinent conditions as they 
exist at the acquisition date. The Group measures the identifiable assets 
acquired and the liabilities assumed at their acquisition-date fair values. 

Determining the value of deferred tax assets
In line with IAS 12, the Group has recognised deferred tax assets for 
future tax benefits that will accrue. The asset value has taken into 
consideration the likelihood of appropriate future income or gains 
against which the tax asset can be utilised. In particular, future 
investment income from the existing assets and new business will be 
sufficient to utilise the unrelieved expenses, and capital gains 
crystallising in the unit linked funds will utilise the capital losses. Tax 
assets in relation to deferred income will be utilised as the underlying 
income is recognised.

Recoverability of St. James’s Place Partnership loans
During the normal course of business the Group provides loans to 
St. James’s Place Partners in order to support the development and 
growth of the St. James’s Place Partnership. The St. James’s Place 
Partnership loans are initially recognised at fair value and subsequently 
held at amortised cost less impairment losses. The recoverability of loans 
is measured and the asset is deemed impaired if the projected future 
margins are less than the carrying value of the asset. The allowance 
for impairment losses on St. James’s Place Partnership loans is 
management’s best estimate of losses incurred in the portfolio at the 
statement of financial position date. 

138

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 031834153. SEGMENT REPORTING
IFRS 8 Operating Segments requires operating segments to be identified, on the basis of internal reports about components of the Group that are 
regularly reviewed by the Board, in order to allocate resources to each segment and assess its performance. 

The composition of the segments has changed and comparatives have been restated on the new basis. The Group’s only reportable segment under IFRS 
8 is a ‘wealth management’ business – which is a vertically-integrated business providing support to our clients through the provision of financial 
advice and assistance through our Partner network, and financial solutions including (but not limited to) wealth management products manufactured 
in the Group, such as insurance bonds, pensions, unit trust and ISA investments, and a DFM service. 

Separate geographical segmental information is not presented since the Group does not segment its business geographically. Most of its customers are 
based in the United Kingdom, as is management of the assets. In particular, the operation based in south-east Asia is not yet sufficiently material for 
separate consideration. 

Segment Revenue
Revenue received from fee and commission income is set out in Note 4 which sets out the different types of revenue received from our wealth 
management business.

Segment Profit
Two separate measures of profit are monitored on a monthly basis by the Board. These are the post-tax underlying cash result and pre-tax European 
Embedded Value (EEV).

Underlying cash result
The measure of cash profit monitored on a monthly basis by the Board is the post-tax underlying cash result. This reflects emergence of cash available 
for paying a dividend during the year. Underlying cash is based on the cash flows within the IFRS results, but with no allowance for intangibles, 
principally DAC, DIR, PVIF, goodwill and deferred tax. As the cost associated with share options is reflected in changes in shareholder equity, they 
are also not included in the underlying cash result. 

More detail is provided in the Financial Review section of the Annual Report and Accounts. 

The cash result should not be confused with the IFRS consolidated statement of cash flows which is prepared in accordance with IAS 7.

Underlying cash result after tax 
Share option expense
IFRS deferred tax adjustments
Insurance reserves
Back office infrastructure
Variance
DAC/DIR/PVIF

IFRS profit after tax
Shareholder tax

Profit before tax attributable to shareholders’ returns
Tax attributable to policyholder returns

IFRS profit before tax

Year Ended
31 December
2016

Year Ended
31 December
2015

£’Million

£’Million

199.5 
(23.9)
(21.1)
(1.6)
(16.7)
(7.7)
(16.8)

111.7 
28.9 

140.6 
345.7 

486.3 

182.1 
(15.0)
52.1 
(1.8)
(14.4)
3.8 
(4.8)

202.0 
(50.7)

151.3 
22.8 

174.1 

Annual Report and Accounts 2016

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UNDER INTERNATIONAL FINANCIAL REPORTING STANDARDS 
continued 

3. SEGMENT REPORTING continued 
EEV operating profit
EEV operating profit is monitored on a monthly basis by the Board. The components of the EEV operating profit are included in more detail in the 
Financial Review section of the Annual Report and Accounts.

EEV operating profit before tax
Investment return variance
Economic assumption changes

EEV profit before tax 

Adjustments to IFRS basis
Deduct: amortisation of acquired value of in-force
Movement in life value of in-force (net of tax)
Movement in unit trust value of in-force (net of tax)
Tax of movement in value of in-force

Profit before tax attributable to shareholders’ returns
Tax attributable to policyholder returns

IFRS profit before tax

Year Ended
31 December
2016

Year Ended
31 December
2015

£’Million

£’Million

673.6 
537.2 
(12.4)

1,198.4 

(3.2)
(642.7)
(257.6)
(154.3)

140.6 
345.7 

486.3 

660.2 
(24.4)
0.9 

636.7 

(3.2)
(187.6)
(176.4)
(118.2)

151.3 
22.8 

174.1 

Segment Assets
Funds under Management (FUM) 
FUM, as reported in Section 1 of the Financial Review on page 29 is the measure of segment assets which is monitored on a monthly basis by the Board.

Investment
Pension
UT/ISA and DFM

Total FUM 
Exclude client and third party holdings in non-consolidated unit trusts and DFM
Other

Gross assets held to cover unit liabilities
IFRS intangible assets (see page 39 Adjustment 2)
including goodwill, DAC, PVIF, reassurance and deferred tax 
Shareholder gross assets (see page 39)

Total assets

31 December
2016

31 December
2015

£’Million

25,500.0 
28,630.0 
21,180.0 

75,310.0 
(4,153.9)
283.7 

71,439.8 

£’Million

22,520.0 
20,860.0 
15,230.0 

58,610.0 
(2,497.1)
562.8 

56,675.7 

917.7 
2,664.6 

1,067.0
1,534.9

75,022.1 

59,277.6 

140

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 031834154. FEE AND COMMISSION INCOME

Advice charges
Third party fee and commission income
Wealth management fees
Investment management fees
Fund tax deductions
Discretionary fund management (DFM) fees

Fee and commission income before DIR amortisation
Amortisation of DIR

Total fee and commission income

5. EXPENSES
The following items are included within the expenses disclosed in the statement of comprehensive income:

Employee costs
Depreciation
Amortisation of acquired value of in-force business
Amortisation of DAC
Amortisation of computer software
Payments to Partners 
Payment under operating leases
Fees payable to the Company’s auditors and its associates for the audit of the Company and consolidated financial statements
Fees payable to the Company’s auditors and its associates for other services:
– The audit of the Company’s subsidiaries (excluding Unit Trusts)
– Audit of the Company’s Unit Trusts
– Audit-related assurance services
– Other non-audit services

Employee Costs

Wages and salaries
Social security costs
Other pension costs in relation to defined contribution schemes
Cost of employee share awards and options

Total employee costs

Average monthly number of persons employed by the Group during the year

Year Ended
31 December
2016

Year Ended
31 December
2015

£’Million

£’Million

510.7 
103.5 
590.7
52.6
352.2 
5.3 

1,615.0 
88.9 

1,703.9 

420.7 
97.8 
544.2
137.5
27.8 
– 

1,228.0 
105.5  

1,333.5 

Year Ended
31 December
2016

Year Ended
31 December
2015

£’Million

£’Million

150.8 
4.4 
3.2 
98.8 
3.4 
599.7 
11.8 
0.1 

0.6 
0.3 
0.5 
0.1 

121.2 
2.5 
3.2 
100.1 
3.4 
518.5 
10.4 
0.2 

0.5 
0.3 
0.5 
– 

Year Ended
31 December
2016

Year Ended
31 December
2015

£’Million

£’Million

113.7 
12.8 
8.0 
16.3 

150.8 

1,735 

92.0 
10.3 
6.8 
12.1 

121.2 

1,430 

The above information includes Directors’ remuneration. The aggregate emoluments of the highest paid Director were £0.9 million (2015: £0.9 million), 
cash supplement in lieu of their defined contribution pension scheme was £0.1 million (2015: £0.1 million), they exercised 175,807 share options during 
2016 (2015: 490,435) and 24,591 shares were released to them in respect of the deferred bonus scheme (2015: 49,563). Full details of the Directors’ 
remuneration, share options, pension entitlements and interests in shares are disclosed in the Remuneration Report on pages 93 to 113.

Annual Report and Accounts 2016

141

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
UNDER INTERNATIONAL FINANCIAL REPORTING STANDARDS 
continued 

6. INVESTMENT RETURN 

Investment return on net assets held to cover unit liabilities:
Rental income
(Loss)/gain on revaluation of investment properties
Net investment return on financial instruments classified as fair value through profit and loss

Income attributable to third party holdings in unit trusts

Investment return on shareholder assets:
Net investment return on financial instruments classified as fair value through profit and loss
Interest income on financial instruments held at amortised cost

Total investment return

Year Ended
31 December
2016

Year Ended
31 December
2015

£’Million

£’Million

72.4 
(23.4)
7,456.8 

7,505.8 
2,094.5 

9,600.3 

22.9 
6.9 

60.4 
74.0 
1,396.0 

1,530.4 
216.8 

1,747.2 

2.7
5.9

9,630.1 

1,755.8 

Included in the net investment return on financial instruments classified as fair value through profit and loss within investment return on net assets 
held to cover unit liabilities is dividend income of £756.2 million (2015: £586.4 million).

142

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 031834157. INCOME AND DEFERRED TAXES
Tax for the year

Current tax
UK corporation tax
– Current year charge
– Adjustment in respect of prior year 
Overseas taxes
– Current year charge
– Adjustment in respect of prior year

Deferred tax
Unrealised capital gains and losses in unit linked funds
Unrelieved expenses
– Additional expenses recognised in the year
– Utilisation in the year
Capital losses 
– Additional losses recognised in the year
– Utilisation in the year
– Adjustment in respect of prior year 
DAC, DIR and PVIF
Other items
Change in tax rate
Overseas taxes on losses
Adjustments in respect of prior periods

Total tax charge/(credit) for the year

Attributable to:
– policyholders
– shareholders

Year Ended
31 December
2016

Year Ended
31 December
2015

£’Million

£’Million

171.8 
(0.6)

4.2 
(0.1)

175.3 

196.3 

(12.5)
18.7 

(2.2)
12.6 
0.1 
(11.6)
(4.4)
1.3 
0.3 
0.7 

199.3 
374.6 

345.7 
28.9 

374.6 

86.0 
0.7 

3.7 
– 

90.4 

(50.0)

(11.6)
19.7 

(74.8)
12.1 
(1.1)
(4.4)
(5.8)
(4.5)
2.1 
– 

(118.3)
(27.9)

22.8 
(50.7)

(27.9)

The prior year adjustment in current tax above includes a credit of £1.4 million in respect of policyholder tax (2015: £1.0 million charge).

Included within the deferred tax on ‘other items’ is a charge of £0.2 million (2015: £1.8 million credit) relating to share-based payments. Details of 
share-based payments are disclosed in Note 20 Share-based Payments.

In arriving at the profit before tax attributable to shareholders’ return, it is necessary to estimate the analysis of the total tax charge between that 
payable in respect of policyholders and that payable by shareholders. Shareholder tax is estimated by making an assessment of the effective rate of tax 
that is applicable to the shareholders on the profits attributable to shareholders. This is calculated by applying the appropriate effective corporate tax 
rates to the shareholder profits. The remainder of the tax charge represents tax on policyholders’ investment returns. This calculation method is 
consistent with the legislation relating to the calculation of tax on shareholder profits.

Annual Report and Accounts 2016

143

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
UNDER INTERNATIONAL FINANCIAL REPORTING STANDARDS 
continued 

7. INCOME AND DEFERRED TAXES continued 
Tax paid in the year

Current tax charge for the year
Payments to be made in future years in respect of current year
Payments made in current year in respect of prior years
Other

Tax paid

Tax paid can be analysed as:
– Taxes paid in UK
– Taxes paid in overseas jurisdictions
– Withholding taxes suffered on investment income received

Tax paid

Movement in net deferred tax balance

Deferred tax asset
Deferred tax liability
Net deferred tax balance at 1 January
(Charge)/credit through the consolidated statement of comprehensive income
Arising on acquisitions during the year
Deferred tax asset
Deferred tax liability

Balance at 31 December

Year Ended
31 December
2016

Year Ended
31 December
2015

£’Million

£’Million

175.3 
(72.6)
30.6 
0.1 

133.4 

129.0 
1.9 
2.5 

133.4 

90.4 
(28.7)
32.3 
(0.5)

93.5 

89.3 
1.8 
2.4 

93.5 

Year Ended
31 December
2016

Year Ended
31 December
2015

£’Million
225.9 
(434.6)
(208.7)
(199.3)
(6.9)
199.9 
(614.8)

(414.9)

£’Million
192.8 
(519.8)
(327.0)
118.3
– 
225.9 
(434.6)

(208.7)

144

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415Reconciliation of tax charge to expected tax

Profit before tax
Tax attributable to policyholders’ returns*

Profit before tax attributable to shareholders’ return
Shareholder tax charge at corporate tax rate of 20% (2015: 20.25%)
Adjustments:
Tax regime differences
Lower rates of corporation tax in overseas subsidiaries

Expected shareholder tax
Other
Non-taxable income
Recognition and usage of capital losses arising in the Group
Adjustment in respect of prior year
Differences in accounting and tax bases in relation to employee share schemes
Disallowable expenses
Tax losses not recognised or past losses now recognised
Other

Change in tax rate

Shareholder tax charge/(credit)
Policyholder tax charge

Total tax charge/(credit) for the year

Year Ended
31 December
2016

£’Million

Year Ended
31 December
2015

£’Million

486.3 
(345.7)

140.6 
28.1 

(0.9)

27.2 

(1.0)
(2.2)
(0.1)
0.7 
1.2 
2.0 
(0.2)

0.4 

1.3 

28.9 
345.7 

374.6 

20% 

(0.6%)

19.3%

(0.3%)

(20.6%)

174.1 
(22.8)

151.3 
30.6 

(1.4)

29.2

– 
(74.8)
(1.5)
(5.4)
3.0 
1.8 
1.5 

(75.4)

(4.5)

(50.7)
22.8 

(27.9)

20.25% 

(0.9%)

19.3%

(49.8%)

(33.5%)

*  Tax attributable to policyholder returns is equal to the policyholder tax charge and reflects fund tax deductions offset by policyholder tax effects on intangibles.

Tax calculated on profit before tax at 20% (2015: 20.25%) would amount to £97.3 million (2015: £35.3 million). The difference of £277.3 million 
(2015: £(63.2) million) between this number and the total tax of £374.6 million (2015: £(27.9) million) is made up of the reconciling items above 
which total £0.8 million (2015: £(81.3) million) and the effect of the apportionment methodology on tax applicable to policyholder returns of 
£276.5 million (2015: £18.1 million).

Deferred tax assets

Unrelieved expenses (life insurance business)
Deferred income (DIR)
Capital losses (available for future relief)
Employee share scheme costs
Future capital allowances
Other

Total deferred tax assets

Expected 
utilisation

31 December
2016

31 December
2015

Years

£’Million

£’Million

6
14
10
3
6

50.9 
39.7 
99.0 
5.5 
4.1 
0.7 

199.9 

57.1 
45.2 
113.1 
5.8 
3.0 
1.7 

225.9 

Annual Report and Accounts 2016

145

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
UNDER INTERNATIONAL FINANCIAL REPORTING STANDARDS 
continued 

7. INCOME AND DEFERRED TAXES continued 
Appropriate investment income, gains or profits are expected to arise against which the tax assets can be utilised. Whilst the actual rates of utilisation 
will depend on business growth and external factors, particularly investment market conditions, they have been tested for sensitivity to experience 
and are resilient to a range of reasonably foreseeable scenarios. 

At the reporting date there were unrecognised deferred tax assets of £4.1 million (2015: £1.4 million) in respect of losses in companies where 
appropriate profits are not considered probable in the forecast period. These losses primarily relate to our Asia based businesses and can be carried 
forward indefinitely.

Deferred tax liabilities

Unrealised capital gains (and losses) on life insurance (BLAGAB) assets backing unit liabilities
Deferred acquisition costs (DAC)
Acquired value of in-force business (PVIF)
Renewal income assets
Other

Total deferred tax liabilities

Expected 
utilisation 

31 December
2016

31 December
2015

Years

£’Million

£’Million

6
14
10
20

501.1 
97.8 
5.4 
8.6 
1.9 

614.8 

304.8 
117.8 
6.2 
3.5 
2.3 

434.6 

Future tax rate changes
Future tax rate changes, including the further reduction in the corporation tax rate from 18% to 17% effective from 1 April 2020 which was enacted 
in the Finance Act 2016, have been incorporated into the deferred tax balances.

Other tax matters
We have considered the OECD Base Erosion and Profit Shifting (BEPS) actions relevant to the St. James’s Place Group and believe that they will not 
have a material impact on the financial results of the Group. We have developed our processes and procedures to enable completion of any required 
reporting by the relevant deadlines.

146

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 031834158. GOODWILL, INTANGIBLE ASSETS, DEFERRED ACQUISITION COSTS AND DEFERRED INCOME

Cost
At 1 January 2015
Additions

At 31 December 2015
At 1 January 2016
Additions 
Addition due to reassessment of unit liability

At 31 December 2016
Accumulated amortisation
At 1 January 2015
Charge for the year

At 31 December 2015

At 1 January 2016
Charge for the year

At 31 December 2016
Carrying value
At 31 December 2015

At 31 December 2016

Current
Non-current

Outstanding amortisation period
At 31 December 2015

At 31 December 2016

Goodwill
The carrying value of goodwill split by acquisition is as follows: 

SJP Asia companies
Technical Connection Limited

Balance at 31 December

Acquired
value of
in-force 
business

£’Million

Goodwill

£’Million

Computer 
software & 
other specific 
software 
developments

DAC

DIR

£’Million

£’Million

£’Million

10.1
–

10.1
10.1
3.7
–

13.8

–
–

–

–
–

–

10.1

13.8

–
13.8

13.8

n/a

n/a

73.4
–

73.4
73.4
–
–

73.4

36.6
3.2

39.8

39.8
3.2

43.0

33.6

30.4

3.2
27.2

30.4

13.6
– 

13.6
13.6
2.1
–

15.7

5.9
3.4

9.3

9.3
3.4

12.7

4.3

3.0

0.9
2.1

3.0

1,579.1
32.1

1,611.2
1,611.2
38.6
–

1,649.8

766.1
100.1

866.2

866.2
98.8

965.0

745.0

684.8

98.7
586.1

684.8

(1,149.2)
(55.8)

(1,205.0)
(1,205.0)
(56.0)
(267.0)

(1,528.0)

(686.0)
(105.5)

(791.5)

(791.5)
(88.9)

(880.4)

(413.5)

(647.6)

(134.5)
(513.1)

(647.6)

10 years

9 years

4 years

4 years

14 years

6–14 years

14 years

6–14 years

31 December
2016

31 December
2015

£’Million

£’Million

10.1 
3.7 

13.8 

10.1 
– 

10.1 

Goodwill is reviewed at least annually for impairment or when circumstances or events indicate there may be uncertainty over this value. The 
recoverable amount has been based on value in use calculations using pre-tax cash flows. Details of the assumptions made in these calculations are 
provided below: 

Key assumptions based on experience: 
Projection period: 
Long-term growth rate: 
Pre-tax discount rate:  

Value of new business
Five years of detailed forecasts extrapolated into perpetuity using a long-term growth rate
1.4%
3.0%

It is considered that any reasonably possible levels of change in the key assumptions would not result in impairment of the goodwill.

Acquired value of in-force business/DAC/computer software 
Amortisation is charged to expenses in the statement of comprehensive income. Amortisation profiles are reassessed annually.

DIR
Amortisation is credited within fee and commission income in the statement of comprehensive income. Amortisation profiles are reassessed annually.

Annual Report and Accounts 2016

147

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
UNDER INTERNATIONAL FINANCIAL REPORTING STANDARDS 
continued 

9. PROPERTY AND EQUIPMENT

Cost
At 1 January 2015
Additions
Disposals

At 31 December 2015

At 1 January 2016
Additions
Disposals

At 31 December 2016

Accumulated depreciation
At 1 January 2015
Charge for the year
Eliminated on disposal

At 31 December 2015

At 1 January 2016
Charge for the year
Eliminated on disposal

At 31 December 2016

Net book value
At 1 January 2015

At 31 December 2015

At 31 December 2016

Assets 
held for Sale 
– Land

Fixtures and 
Fittings and 
Office 
Equipment

Computer 
Equipment

Total

£’Million

£’Million

£’Million

£’Million

1.4 
– 
(1.4)

– 

– 
– 
– 

– 

– 
– 
– 

– 

– 
– 
– 

– 

1.4 

– 

– 

34.7 
3.2 
(4.8)

33.1 

33.1 
16.5 
(9.9)

39.7 

28.4 
2.2 
(4.8)

25.8 

25.8 
3.5 
(9.8)

19.5 

6.3 

7.3 

20.2 

6.1 
0.8 
(5.6)

1.3 

1.3 
3.1 
– 

4.4 

5.9 
0.3 
(5.6)

0.6 

0.6 
0.9 
– 

1.5 

0.2 

0.7 

2.9 

42.2 
4.0 
(11.8)

34.4 

34.4 
19.6 
(9.9)

44.1 

34.3 
2.5 
(10.4)

26.4 

26.4 
4.4 
(9.8)

21.0 

7.9 

8.0 

23.1 

Amortisation period (estimated useful life)

5 years

3 years

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St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 0318341510. INVESTMENTS, INVESTMENT PROPERTY AND CASH
Net assets held to cover unit liabilities 
Included within the statement of financial position are the following assets and liabilities comprising the net assets held to cover unit liabilities. 

Assets
Investment property
Equities
Fixed income securities
Investment in Collective Investment Schemes
Derivative financial instruments
– Currency forwards
– Interest rate swaps
– Collaterised mortgage obligations 
– Index options
– Contracts for differences
– Equity rate swaps
– Foreign currency options
– Total return swaps
– Other derivatives
Cash and cash equivalents
Other receivables

Total assets

Liabilities
Derivative financial instruments
– Currency forwards
– Interest rate swaps
– Fixed Income options
– Index options
– Contracts for differences
– Equity rate swaps
– Foreign currency options
– Total return swaps
– Other derivatives
Other payables

Total liabilities

Net assets held to cover linked liabilities

Investment contract benefits
Net asset value attributable to unit holders 
Unit linked insurance contract liabilities
Consolidation adjustments

Net unit linked liabilities

31 December
2016

31 December
2015

£’Million

£’Million

1,462.4
46,598.7
12,397.8
2,997.4

86.5
40.0
510.2
17.7
8.2
26.2
18.7
18.7
2.9
7,067.2
187.2

1,344.9
37,960.8
8,850.9
2,736.9

33.8
13.5
238.7
20.3
10.7
16.1
22.8
6.6
1.6
5,091.6
603.9

71,439.8

56,953.1

176.4
38.3
– 
5.9
2.9
30.2
10.1
8.1
10.0
383.5

665.4

168.6
5.9
6.1
3.6
4.3
5.8
19.6
0.2
7.0
585.2

806.3

70,774.4

53,307.1
17,032.0
435.3
– 

70,774.4

56,146.8

43,159.8
12,556.4
376.5
54.1

56,146.8

Net assets held to cover linked liabilities, and third party holdings in unit trusts, are considered to have a maturity of up to one year since they are 
actively traded and managed to facilitate immediate settlement. 

See accounting policy (ae) for further information on current and non-current disclosure.

Annual Report and Accounts 2016

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St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
UNDER INTERNATIONAL FINANCIAL REPORTING STANDARDS 
continued 

10. INVESTMENTS, INVESTMENT PROPERTY AND CASH continued
Investment property

Balance at 1 January
Additions
Capitalised expenditure on existing properties
Disposals
Changes in fair value

Balance at 31 December

31 December
2016

31 December
2015

£’Million

1,344.9 
131.6 
9.3 
– 
(23.4)

1,462.4 

£’Million

1,031.4 
247.9 
5.9 
(14.3)
74.0 

1,344.9 

Investment property is held within unit linked funds and is considered current.

Investment property is valued monthly by external chartered surveyors in accordance with the guidance issued by The Royal Institution of Chartered 
Surveyors. The investment property valuation has been prepared using the ‘market approach’ valuation technique – using prices and other relevant 
information generated by market transactions involving identical or comparable (i.e. similar) assets.

The rental income and direct operating expenses recognised in the statement of comprehensive income in respect of investment properties are set out 
below. All expenses relate to property generating rental income.

Rental income
Direct operating expenses

Year Ended
31 December
2016

Year Ended
31 December
2015

£’Million

£’Million

72.4
6.3

60.4
5.8

At the year end, contractual obligations to purchase, construct or develop investment property amounted to £4.5 million (2015: £9.0 million) and to 
dispose of investment property amounted to £nil (2015: £nil).

Cash and cash equivalents

Cash at bank
Cash held by third parties

Cash and cash equivalents not held to cover unit liabilities 
Balances held to cover unit liabilities

Total cash and cash equivalents

All Cash and cash equivalents are considered current.

31 December
2016

31 December
2015

£’Million

£’Million

341.1
4.8

345.9
7,067.2

7,413.1

233.5
–

233.5
5,091.6

5,325.1

150

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 0318341511. MOVEMENT IN INVESTMENT CONTRACT BENEFITS

Balance at 1 January
Deposits
Withdrawals 
Movement in unit-linked investment contract benefits 
Less: fees and other adjustments for reassessment of unit liability

Balance at 31 December

Current
Non-current

Movement in unit liabilities
Unit-linked investment contract benefits
Third party unit trust holdings

Movement in investment contract benefits in consolidated statement of comprehensive income

See accounting policy (ae) for further information on the current and non-current disclosure.

12. OTHER RECEIVABLES

Receivables in relation to unit liabilities
Other receivables in relation to insurance and unit trust business
Operational readiness prepayment
Advanced payments to Partners
Other prepayments
St. James’s Place Partnership loans
Renewal income assets
Miscellaneous

Total other receivables

Current
Non-current

31 December
2016

31 December
2015

£’Million

43,159.8 
7,346.5 
(3,536.0)
7,447.3 
(1,110.5)

53,307.1 

3,305.0 
50,002.1 

53,307.1 

7,447.3 
2,094.5 

9,541.8 

£’Million

38,851.2 
6,039.1 
(2,704.3)
1,545.7 
(571.9)

43,159.8

3,237.0 
39,922.8 

43,159.8 

1,545.7 
216.8 

1,762.5 

31 December
2016

31 December
2015

£’Million

£’Million

834.1
147.3
121.1
31.2
45.1
212.2
58.9
23.1

1,473.0

1,137.9 
335.1 

1,473.0 

478.4 
111.7*
76.5 
27.9 
37.7 
178.7 
26.8 
29.5 

967.2 

726.6 
240.6 

967.2 

* 

Balance includes £76.2 million of insurance and investment contract receivables previously disclosed as separate line items on the face of the consolidated statement of financial position in 2015. This 
reclassification has been made in order to simplify the presentation of the consolidated statement of financial position. 

All items within Other receivables meet the definition of financial assets with the exception of Other prepayments and Advanced payments to Partners.

Receivables in net assets held to cover unit liabilities and in relation to insurance and unit trust business are short term settlement receivables, typically 
settled within three days. 

The operational readiness prepayment relates to the new administration platform being developed by our key outsourced back-office administration 
provider. Management has assessed the recoverability of this prepayment against the expected cost saving benefit of lower future tariff costs arising 
from the new platform. It is believed that any reasonably possible change in the assumptions applied within this assessment, such as levels of future 
business, the anticipated future service tariffs and the discount rate, would have no impact on the carrying value of the asset.

St. James’s Place Partnership loans are interest bearing (linked to Bank of England base rate plus a margin), repayable on demand and secured against 
the future renewal income streams of the Partner. The St. James’s Place Partnership loans are shown net of a £3.3 million provision (2015: £3.0 
million). During the year £0.4 million of the provision was utilised (2015: £1.2 million utilised) whilst new provisions and adjustments to existing 
provisions increased the total by £0.7 million (2015: £1.3 million increase). 

The fair value of loans and receivables included in other receivables is not materially different from amortised cost.

Annual Report and Accounts 2016

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St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
UNDER INTERNATIONAL FINANCIAL REPORTING STANDARDS 
continued 

12. OTHER RECEIVABLES continued
Movement in renewal income assets:

At 1 January
Additions
Revaluation

Total renewal income at 31 December

The key assumptions used for the assessment of the fair value of the renewal income are as follows:

Lapse rate – SJP Partner renewal income*
Lapse rate – Non SJP renewal income*
Discount rate

2016

£’Million

2015

£’Million

26.8 
38.2 
(6.1)

58.9 

29.1 
1.4 
(3.7)

26.8 

31 December
2016

31 December
2015

6% – 10%
15% – 25%
5.0% – 7.5%

6% – 10%
9% – 32%
5.0%

* 

Future income streams are projected making use of persistency assumptions derived from the Group’s experience of the business or, where insufficient data exists, from external industry experience. 
These assumptions are reviewed on an annual basis.

These assumptions have been used for the analysis of each business combination classified within renewal income.

13. OTHER PAYABLES

Payables in relation to unit liabilities
Other payables in relation to insurance and unit trust business
Accruals
Accruals for future payments to Partners
Miscellaneous

Total other payables

Current
Non-current

31 December
2016

31 December
2015

£’Million

£’Million

558.7 
300.0 
146.9 
74.2 
93.8 

1,173.6 

1,123.7 
49.9 

1,173.6 

311.0 
134.0*
112.4 
66.3 
83.0 

706.7 

651.7 
55.0 

706.7 

* 

Balance includes £45.9 million of insurance and investment contract payables and £108.3 million of claims outstanding previously disclosed as separate line items on the face of the consolidated 
statement of financial position in 2015. This reclassification has been made in order to simplify the presentation of the consolidated statement of financial position. 

Included within miscellaneous is a Contract Payment of £49.8 million (2015: £48.3 million) which is non-interest bearing and repayable on a straight 
line basis over the life of a twelve year service agreement commencing in 2017.

The fair value of financial instruments held at amortised cost within other payables is not materially different from amortised cost.

152

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 0318341514. INSURANCE LIABILITIES AND REINSURANCE ASSETS
Risk
Insurance risk arises from inherent uncertainties as to the occurrence, amount and timing of insurance liabilities. The Group assumes insurance risk 
by issuing insurance contracts under which the Group agrees to compensate the client (or other beneficiary) if a specified future event (the insured 
event) occurs. The Group insures mortality and morbidity risks but has no longevity risk as we have never written any annuity business. The Group 
has a medium appetite for insurance risk, only actively pursuing it where financially beneficial, or in support of strategic objectives. 

Risk
Underwriting

Description
Failure to price appropriately for a risk, or the 
impact of anti-selection.

Management
The Group ceased writing new protection business in April 2011. Experience 
is monitored regularly. For most business the premium or deduction rates can 
be re-set. The Group has fully reinsured the UK insurance risk.

Epidemic/disaster

An unusually large number of claims arising 
from a single incident or event.

Protection is provided through reinsurance. The Group has fully reinsured 
the UK insurance risk.

Expense

Administration costs exceed expense allowance. Administration is outsourced and a tariff of costs is agreed. The contract is 

monitored regularly to rationalise costs incurred. Internal overhead 
expenses are monitored and closely managed. 

Retention

Unexpected movement in future profit due to 
more (or less) clients than anticipated 
withdrawing their funds.

Retention of insurance contracts is closely monitored and unexpected 
experience is investigated. Retention experience has continued in line 
with assumptions. 

Insurance contract liabilities

Balance at 1 January
Movement in unit linked liabilities
Movement in liabilities
– New business
– Existing business
– Other assumption changes
– Experience variance

Total movement in liabilities

Balance at 31 December

Unit linked
Non-unit linked

Current
Non-current

See accounting policy (ae) for further information on the current and non-current disclosure.

2016

£’Million

463.5 
58.9 

2015

£’Million

474.4 
(7.8)

– 
(0.4)
3.2
(7.0)

(4.2)

518.2 

435.4 
82.8 

518.2 

81.0
437.2 

518.2 

0.2 
(1.3)
(1.2)
(0.8)

(3.1)

463.5 

376.5 
87.0 

463.5 

102.5 
361.0 

463.5 

Annual Report and Accounts 2016

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UNDER INTERNATIONAL FINANCIAL REPORTING STANDARDS 
continued 

14. INSURANCE LIABILITIES AND REINSURANCE ASSETS continued
Reinsurance assets

Reconciliation of the movement in the net reinsurance balance:
Reinsurance assets at 1 January
Reinsurance component of change in insurance liabilities 

Reinsurance assets at 31 December

Current
Non-current

2016

£’Million

2015

£’Million

85.0 
(4.5)

80.5 

12.6 
67.9 

80.5 

85.5 
(0.5)

85.0 

24.2 
60.8 

85.0 

The overall impact of reinsurance on the profit for the year was a net charge of £5.7 million (2015: charge of £4.6 million).

Assumptions used in the calculation of Insurance liabilities and reassurance assets
The principal assumptions used in the calculation of the liabilities are:

Assumption
Interest rate

Mortality

Morbidity 
– Critical Illness

Description

The valuation interest rate is calculated by reference to the long-term gilt yield at 31 December 2016. The 
specific rates used are between 1.0% and 1.4% depending on the tax regime (1.7% and 2.2% at 
31 December 2015).

Mortality is based on Company experience and is set at 72% of the TM/F92 tables with an additional loading 
for smokers. There has been no change since 2006.

Morbidity is based on Company experience. There has been no change during 2016. Sample annual rates 
per £ for a male non-smoker are:

Rate

Age
25
35
45

2016

2015

0.000760
0.001334
0.003189

0.000760
0.001334
0.003189

Morbidity
– Permanent Health Insurance

Morbidity is based on Company experience. Sample annual rates per £ income benefit p.a. for a male 
non-smoker are:

Rate

Age
25
35
45

2016

0.00366
0.00965
0.02092

2015

0.00548
0.01447
0.03138

Contract liabilities are calculated allowing for the actual costs of administration of the business. The 
assumption has been amended to allow for changes to the underlying administration costs.

Product
Protection business

Annual Cost
2016

£36.75

2015

£36.01

Allowance is made for a prudent level of lapses within the calculation of the liabilities. The rates have not 
changed in 2016. Sample annual lapse rates are:

Lapses

2015 and 2016
Protection business

Year 1

7%

Year 5

9%

Year 10

8%

Expenses

Persistency

154

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415Sensitivity analysis
The table below sets out the sensitivity of the profit on insurance business and net assets to changes in key assumptions. The levels of sensitivity tested 
are consistent with those proposed in the EEV principles and reflect reasonably possible levels of change in the assumptions. The analysis reflects the 
change in the variable/assumption shown while all other variables/assumptions are left unchanged. In practice variables/assumptions may change at 
the same time, as some may be correlated (for example, an increase in interest rates may also result in an increase in expenses if the increase reflects 
higher inflation). It should also be noted that in some instances sensitivities are non-linear. The sensitivity % has been applied to proportion the 
assumption e.g. application of a 10% sensitivity to a withdrawal assumption of 8% will reduce it to 7.2%.

Sensitivity analysis

Withdrawal rates
Expense assumptions
Mortality/morbidity

Change in
profit/(loss) 
before tax
2016

Change in
profit/(loss) 
before tax
2015

Change in
assumption

%

£’Million

£’Million

-10%
-10%
-5%

(1.0)
0.3 
0.0 

(1.0)
0.3 
0.0 

Change in
net assets
2016

£’Million

(0.9)
0.2 
0.0 

Change in
net assets
2015

£’Million

(0.9)
0.3 
0.0 

A change in interest rates will have no material impact on insurance profit or net assets.

15. OTHER PROVISIONS AND CONTINGENT LIABILITIES

At 1 January 2016
Utilised during the year
Additional provisions

At 31 December 2016

Current
Non-current

Total
provisions

£’Million

15.4 
(8.8)
10.5 

17.1 

7.5 
9.6 

17.1 

Total provisions relate to the cost of redress for complaints and clawback of indemnity commission. The provision for the cost of redress for 
complaints is based on estimates of the total number of complaints expected to be upheld, the estimated cost of redress and the expected timing of 
settlement. The clawback provision is based on estimates of the indemnity commission that may be repaid.

As more fully set out in the summary of principal risks and uncertainties on pages 51 to 53, the Group could in the course of its business be subject to 
legal proceedings and/or regulatory activity. Should such an event arise, the Board would consider their best estimate of the amount required to settle 
the obligation and, where appropriate and material, establish a provision. While there can be no assurances that circumstances will not change, based 
upon information currently available to them, the Directors do not believe there is any possible activity or event that could have a material adverse 
effect on the Group’s financial position.

During the normal course of business, the Group may from time to time provide guarantees to Partners, clients or other third parties. However, 
based upon the information currently available to them, the Directors do not believe there are any guarantees which would have a material adverse 
effect on the Group’s financial position, and so the fair value of any guarantees has been assessed as £nil (2015: £nil). 

Annual Report and Accounts 2016

155

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
UNDER INTERNATIONAL FINANCIAL REPORTING STANDARDS 
continued 

16. BORROWINGS AND FINANCIAL COMMITMENTS
Borrowings

Bank borrowings
Loan notes

Total borrowings

Current
Non-current

31 December
2016

31 December
2015

£’Million

£’Million

231.3 
50.1 

281.4 

1.3 
280.1 

281.4 

132.0 
49.8 

181.8 

1.0 
180.8 

181.8 

In the prior year a £250 million revolving credit facility (repayable over five years with a variable interest rate) was entered into with a group of 
UK banks. The Group initially drew down £125 million under the fully-committed facility, with an additional £100 million being drawn in the 
current year.

In addition, during the prior year, the Group entered into a US Dollar $160 million private shelf facility. The Group authorised the issue of 
£50 million of loan notes during the prior year in relation to the aforementioned facility. The notes were issued in Sterling, eliminating any Group 
currency risk. The notes are repayable over ten years with a variable interest rate. 

The Group also guarantees loans provided by third parties to Partners. In the event of default of any individual Partner loan, the Group guarantees to 
repay the full amount of the loan, with the exception of Metro Bank plc, where 50% of the loan is guaranteed. These loans are secured against the 
future renewal income streams of the Partner. The value of the loans guaranteed is as follows:

Bank of Scotland
Metro Bank plc
Santander plc

Total loans

Loans Drawn

Facility

31 December
2016

31 December
2015

31 December
2016

31 December
2015

£’Million

£’Million

£’Million

£’Million

54.0
35.6
47.2

136.8

77.2
44.8
19.4

141.4

80.0
95.0
50.0

225.0

90.0
50.0
25.0

165.0

The fair value of the outstanding borrowings and guarantees is not materially different from amortised cost.

Interest expense on borrowings is recognised within expenses in the statement of comprehensive income.

Financial commitments
The Group has commitments under non-cancellable operating leases in connection with the rental of office buildings and office equipment with 
varying lease end dates ranging from 2017 to 2041. The following table represents the future minimum lease payments under non-cancellable 
operating leases:

Not later than one year
Later than one year and not later than five years
Later than five years

Total financial commitments

31 December
2016

31 December
2015

£’Million

£’Million

15.6
53.8
65.0

134.4

14.9
50.1
67.4

132.4

As at 31 December 2016, there was £0.2 million (2015: £0.1 million) of future minimum sublease payments expected to be received under
non-cancellable subleases.

156

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 0318341517. FINANCIAL RISK 
Risk management objectives and risk policies
The Group’s financial risk can usefully be considered in two categories of assets: 
1.   Assets backing unit liabilities (see Note 10); and
2.  Shareholder assets.

In general, the policyholder bears the financial risk on assets backing the unitised business, and risk from shareholder assets is minimised through 
investment in liquid assets with a strong credit rating. 

Exposure to the following risks for the two categories of assets is analysed separately in the following sections, in line with the requirements of IFRS 7:
•  Credit risk
•  Liquidity risk
•  Market risk
•  Currency risk

Credit risk is the risk of loss due to a debtor’s non-payment of a loan or other line of credit. Credit risk also arises from holdings of cash and cash 
equivalents, deposits and formal loans with banks and financial institutions. The Group has adopted a risk averse approach to such risk and has a stated 
policy of not actively pursuing or accepting credit risk except when necessary to support other objectives. 

Risk
Shareholders’ assets

Description
Loss of assets or reduction in value Shareholder funds are predominantly invested in AAA rated unitised money market funds 

Management

Reinsurance 

Failure of counterparty or 
counterparty unable to 
meet liabilities

Partner loans and 
advances

Inability of Partners to repay loans 
or advances from St. James’s Place

and deposits with approved banks, but may be invested in sovereign fixed interest securities 
such as UK gilts where regulatory constraints on other assets apply. Maximum 
counterparty limits are set for each company within the Group and aggregate limits are also 
set at a Group level. 

Credit ratings of potential reinsurers must meet or exceed minimum specified levels. 
Consideration is also given to size, risk concentrations/exposures and ownership in the 
selection of reinsurers. The Group also seeks to diversify its reinsurance credit risk through 
the use of a spread of reinsurers.

Loans and advances are managed in line with the Group’s secured lending policy. Loans are 
secured on the future renewal income stream expected from a Partner’s portfolio and loan 
advances vary in relation to the projected future income of the relevant Partner. Outstanding 
balances are regularly reviewed and assessed on a conservative basis. Support is provided to 
help Partners manage their business appropriately. Appropriate provision is made where there 
is objective evidence of impairment. 

Liquidity risk is the risk that the Group, although solvent, either does not have available sufficient financial resources to enable it to meet its 
obligations as they fall due, or can secure such resources only at excessive cost. The Group is averse to liquidity risk and seeks to minimise this risk by 
not actively pursuing it except where necessary to support other objectives.

Risk
Cash or expense 
requirement

Description
A significant cash or expense 
requirement needs to be met at 
short notice.

Management
The majority of free assets are invested in cash or cash equivalents and the cash position and 
forecast are monitored on a monthly basis. The Group also maintains a margin of free assets 
in excess of the minimum required solvency capital within its regulated entities. Further, 
the Group has established committed borrowing facilities (see Note 16) intended to further 
mitigate liquidity risk.

Market risk is the impact a fall in the value of equity or other asset markets may have on the business. The Group adopts a risk averse approach to 
market risk, with a stated solvency policy of not actively pursuing or accepting market risk except where necessary to support other objectives. 
However, the Group accepts the risk that the fall in equity or other asset markets will reduce the level of annual management charge income derived 
from policyholder assets and the risk of lower future profits.

Annual Report and Accounts 2016

157

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
UNDER INTERNATIONAL FINANCIAL REPORTING STANDARDS 
continued 

17. FINANCIAL RISK continued 
The table below summarises the main market risks that the business is exposed to and the methods by which the Group seeks to mitigate them.

Risk
Client liabilities

Tax

Retention

New business

Description
As a result of a reduction in 
equity values, the Group may be 
unable to meet client liabilities.

In adverse market conditions, 
when the Group is realising 
investment losses rather than 
gains, the working of the I-E tax 
regime can lead to short-term 
capital inefficiencies, including the 
deferral of the cash benefit arising 
from tax relief on expenses. 

Loss of future profit on 
investment contracts due to 
more clients than anticipated 
withdrawing their funds, 
particularly as a result of poor 
investment performance.

Poor performance in the 
financial markets in absolute 
terms, and relative to inflation, 
leads to existing and future 
clients rejecting investment in 
longer term assets.

Management
This risk is substantially mitigated by the Group’s strategic focus on unitised business, by not 
providing guarantees to clients on policy values and by the matching of assets and liabilities.

The tax position is monitored closely, in particular the size and sources of relevant 
income streams. 

Retention of investment contracts is closely monitored and unexpected experience 
variances are investigated. Retention has remained consistently strong throughout 2016, 
despite volatile market conditions. 

The benefit to clients of longer term equity investment as part of a diversified portfolio of 
assets is fundamental to our philosophy. Advice and marketing become even more 
important when market values fall, and greater attention is required to support and give 
confidence to existing and future clients in such circumstances. This is taken account of by 
the Group in its activities.

Currency risk
The Group is not subject to any significant direct currency risk, since all material shareholder financial assets and financial liabilities are denominated 
in Sterling. However, since future profits are dependent on charges based on FUM, changes in FUM as a result of currency movements will impact 
future profits. 

158

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415Shareholder Assets
Categories of financial assets and financial liabilities
The categories and carrying values of the financial assets and financial liabilities held in the Group’s statement of financial position are summarised in 
the table below:

31 December 2016

Financial Assets 
Fixed income securities
Investment in Collective Investment Schemes(2)
Other receivables(3)
– St. James’s Place Partnership loans
– Renewal income assets
– Other

Total other receivables
Cash and cash equivalents

Total financial assets 

Financial Liabilities
Borrowings
Other payables

Total financial liabilities

31 December 2015

Financial Assets 
Fixed income securities
Investment in Collective Investment Schemes(2)
Other receivables(3)
– St. James’s Place Partnership loans
– Renewal income assets
– Other

Total other receivables
Cash and cash equivalents

Total financial assets 

Financial Liabilities
Borrowings
Other payables

Total financial liabilities

Financial 
assets at 
fair value 
through
profit and 
loss(1)

Financial 
liabilities
measured at
amortised 
cost

Loans and
receivables

Total

£’Million

£’Million

£’Million

£’Million

47.7 
867.4 

58.9 

58.9 

212.2 

756.9 

969.1 
345.9 

974.0 

1,315.0 

47.7 
867.4 

212.2 
58.9 
756.9 

1,028.0 
345.9 

2,289.0 

– 

– 

281.4
790.1 

281.4
790.1 

– 

– 

1,071.5 

1,071.5 

Financial 
assets at 
fair value 
through
profit and 
loss(1)

£’Million

83.1 
531.0 

26.8 

26.8 

640.9 

Financial 
liabilities
measured at
amortised 
cost

Loans and
receivables

Total

£’Million

£’Million

£’Million

83.1 
531.0 

178.7 
26.8 
294.8 

500.3 
233.5 

1,347.9 

181.8 
323.2 

505.0 

– 

– 

181.8 
323.2 

505.0 

178.7 

294.8 

473.5 
233.5 

707.0 

– 

– 

(1)  All financial assets at fair value through profit or loss are designated as such upon initial recognition.
(2)  All assets included as shareholder Investment in Collective Investment Schemes are holdings of high quality, highly liquid Money Market funds, containing assets which are cash and cash equivalents. 
(3)  Other receivables excludes prepayments and unearned commission, which are not considered financial assets. 

Annual Report and Accounts 2016

159

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place Foundation 
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
UNDER INTERNATIONAL FINANCIAL REPORTING STANDARDS 
continued 

17. FINANCIAL RISK continued 
Income, expense, gains and losses arising from financial assets and financial liabilities
The income, expense, gains and losses arising from financial assets and financial liabilities are summarised in the table below: 

Year Ended 31 December 2016

Financial Assets 
Fixed income securities
Investment in Collective Investment Schemes
Other receivables
– St. James’s Place Partnership loans
– Renewal income assets

Total other receivables
Cash and cash equivalents

Total financial assets 
Financial Liabilities 
Borrowings
Other payables

Total financial liabilities

Year Ended 31 December 2015

Financial Assets 
Fixed income securities
Investment in Collective Investment Schemes
Other receivables
– St. James’s Place Partnership loans
– Renewal income assets

Total other receivables
Cash and cash equivalents

Total financial assets 
Financial Liabilities
Borrowings
Other payables

Total financial liabilities

Financial 
assets at
fair value 
through
profit and 
loss(1)

Financial 
liabilities
measured at
amortised 
cost

Loans and
receivables

Total

£’Million

£’Million

£’Million

£’Million

2.3 
2.9 

(6.1)

(6.1)

(0.9)

6.3 

6.3 
1.2 

7.5 

– 

– 

– 

(4.9)
(0.5)

(5.4)

Financial 
assets at
fair value 
through
profit and 
loss(1)

Financial 
liabilities
measured at
amortised 
cost

Loans and
receivables

2.3 
2.9 

6.3 
(6.1)

0.2 
1.2 

6.6 

(4.9)
(0.5)

(5.4)

Total

£’Million

£’Million

£’Million

£’Million

(1.1)
3.0 

(3.7)

(3.7)

(1.8)

5.9 

5.9 
1.4 

7.3 

– 

– 

(1.1)
3.0 

5.9 
(3.7)

2.2 
1.4 

5.5 

(4.4)
(0.7)

(5.1)

– 

–

(4.4)
(0.7)

(5.1)

(1)   All financial assets and liabilities at fair value through profit or loss are designated as such upon initial recognition.

Losses have been recognised within the investment return line in the statement of comprehensive income.

160

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415Fair value estimation
Financial assets and liabilities, which are held at fair value in the financial statements, are required to have disclosed their fair value measurements by 
level of the following fair value measurement hierarchy:
•  Quoted prices (unadjusted) in active markets for identical assets or liabilities (Level 1);
• 

Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly (that is, as prices) or indirectly 
(that is, derived from prices) (Level 2); and
Inputs for the asset or liability that are not based on observable market data (that is, unobservable inputs) (Level 3).

• 

The following table presents the Group’s assets and liabilities measured at fair value:

31 December 2016

Financial Assets 
Fixed income securities
Investment in Collective Investment Schemes(1)
Renewal income assets

Total financial assets 
Financial Liabilities

Total financial liabilities 

31 December 2015

Financial Assets 
Fixed income securities
Investment in Collective Investment Schemes(1)
Renewal income assets

Total financial assets 
Financial Liabilities

Total financial liabilities 

Level 1

£’Million

Level 2

£’Million

Level 3 Total balance

£’Million

£’Million

47.7 

867.4 

867.4 

47.7 

47.7 
867.4 
58.9 

974.0 

58.9 

58.9 

– 

– 

– 

– 

Level 1

£’Million

Level 2

£’Million

Level 3

Total balance

£’Million

£’Million

83.1 

531.0 

531.0 

83.1 

– 

– 

83.1 
531.0 
26.8 

640.9 

– 

26.8 

26.8 

– 

(1)   All assets included as shareholder Investment in Collective Investment Schemes are holdings of high quality, highly liquid unitised money market funds, containing assets which are cash and cash equivalents. 

The fair value of financial instruments traded in active markets is based on quoted bid prices at the reporting date, as described in the accounting 
policy (n). These instruments are included in Level 1.

Level 2 financial assets and liabilities are valued using observable prices for identical current arm’s length transactions.

The Renewal income assets are Level 3 and are valued using a discounted cash flow technique and the assumptions outlined in Note 12. The effect of 
applying reasonably possible alternative assumptions of a movement of 100bps on the discount rate and a 10% movement in the lapse rate would result 
in an unfavourable change in valuation of £5.4 million and a favourable change in valuation of £7.0 million, respectively.

There were no transfers between Level 1 and Level 2 during the year, nor into or out of Level 3. 

Annual Report and Accounts 2016

161

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
UNDER INTERNATIONAL FINANCIAL REPORTING STANDARDS 
continued 

17. FINANCIAL RISK continued 
Movement in Level 3 portfolios

Renewal income assets

Opening balance
Additions during the year
Losses recognised in the statement of comprehensive income

Closing balance

Unrealised losses

Losses recognised in the statement of comprehensive income

31 December 
2016

31 December 
2015

£’Million

£’Million

26.8 
38.2 
(6.1)

58.9 

(6.1)

(6.1)

29.1 
1.4 
(3.7)

26.8 

(3.7)

(3.7)

Credit risk
The following table sets out the maximum credit risk exposure and ratings of financial and other assets which are susceptible to credit risk:

31 December 2016

Fixed income securities
Investment in Collective Investment Schemes(1)
Other receivables
Cash and cash equivalents

Total

AAA

AA

A

BBB

£’Million

£’Million

£’Million

£’Million

Unrated

£’Million

4.8 
867.4 

872.2 

42.9 

86.8 
68.3 

198.0 

207.6 

207.6 

42.3 

42.3 

941.2 
27.7 

968.9 

(1)  Investment of shareholder assets in Collective Investment Schemes refers to investment in unitised money market funds, containing assets which are cash and cash equivalents.

31 December 2015

Fixed income securities
Investment in Collective Investment Schemes(1)
Other receivables
Cash and cash equivalents

Total

AAA

AA

A

BBB

£’Million

£’Million

£’Million

£’Million

Unrated

£’Million

3.9 
531.0 

79.2 

85.0 
22.1 

534.9 

186.3 

177.8 

177.8 

25.4 

25.4 

415.3 
8.2 

423.5 

Total

£’Million

47.7 
867.4 
1,028.0 
345.9 

2,289.0 

Total

£’Million

83.1 
531.0 
500.3 
233.5 

1,347.9 

Other receivables includes £212.2 million (2015: £178.7 million) of loans to St. James’s Place Partners, which are interest bearing (linked to Bank of 
England base rate plus a margin), repayable on demand and secured against the future renewal income streams of the Partner. 

Impairment of these loans is determined taking into account a range of factors including default history, the nature or type of the Partner loan, 
exposure levels to individual Partners and whether the individual Partner is active or has left.

The loan balance is presented net of a £3.3 million provision (2015: £3.0 million). (See also Note 12.) The movement in the impairment provision will 
reflect utilisation of the existing provision during the year, but the overall cost of impaired loans (including new provisions) recognised within 
administration expenses in the statement of comprehensive income during the year was a charge of £1.8 million (2015: £1.4 million). 

The value of the loans that are past due but not impaired is not considered to be material and has therefore not been aged. 

There are no other financial assets that are impaired, would originally have been past due or impaired but whose terms have been renegotiated, or are 
past due but not impaired.

162

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415Contractual maturity and liquidity analysis
The following table sets out the contractual maturity analysis of the Group’s financial assets and financial liabilities as at 31 December 2016:

31 December 2016

Financial Assets
Fixed income securities
Investment in Collective Investment Schemes
Other receivables
– St. James’s Place Partnership loans
– Renewal income
– Other

Total other receivables
Cash and cash equivalents

Total financial assets
Financial Liabilities
Borrowings
Other payables

Total financial liabilities

31 December 2015

Financial Assets
Fixed income securities
Investment in Collective Investment Schemes
Other receivables
– St. James’s Place Partnership loans
– Renewal income
– Other

Total other receivables
Cash and cash equivalents

Total financial assets
Financial Liabilities
Borrowings
Other payables

Total financial liabilities

Up to 1
year

1 – 5
years

Over 5
years

Total

£’Million

£’Million

£’Million

£’Million

47.7 
867.4 

62.5 
10.1 
756.9 

829.5 
345.9 

114.2 
26.1 

35.5 
22.7 

140.3 

58.2 

2,090.5 

140.3 

1.3 
740.2 

741.5 

Up to 1
year

228.0 
25.1 

253.1 

1 – 5
years

58.2 

53.4 
24.8 

78.2 

Over 5
years

47.7 
867.4 

212.2 
58.9 
756.9 

1,028.0 
345.9 

2,289.0 

282.7 
790.1 

1,072.8 

Total

£’Million

£’Million

£’Million

£’Million

40.7 
532.7 

62.2 
26.8 
294.8 

383.8 
233.5 

1,190.7 

1.0 
269.7 

270.7 

42.4 

105.1 

11.4 

105.1 

11.4 

83.1 
532.7 

178.7 
26.8 
294.8 

500.3 
233.5 

105.1 

126.7 
5.2 

131.9 

53.8 

1,349.6 

54.1 
48.3 

102.4 

181.8 
323.2 

505.0 

Sensitivity analysis to market risks
Financial assets and liabilities held outside unitised funds primarily consist of fixed interest securities, units in money market funds, cash and cash 
equivalents, and other accounting assets and liabilities. The fixed interest securities are short term and are held as an alternative to cash. Similarly cash 
held in unitised money market funds and at bank is valued at par and is unaffected by movement in interest rates. Other assets and liabilities are 
similarly unaffected by market movements. 

As a result of these combined factors, the Group’s financial assets and liabilities held outside unitised funds are not materially subject to market risk, 
and movements at the reporting date in interest rates and equity values have an immaterial impact on the Group’s profit after tax and equity. Future 
profits from annual management charges may be affected by movements in interest rates and equity values. 

Annual Report and Accounts 2016

163

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
UNDER INTERNATIONAL FINANCIAL REPORTING STANDARDS 
continued 

17. FINANCIAL RISK continued 
Unit liabilities and associated assets
Categories of financial assets and financial liabilities
Assets held to cover unit liabilities are summarised in Note 10, and all are held at fair value through profit or loss. They are designated as such upon 
initial recognition.

The carrying value of the unit liabilities may differ from the amount contractually required to pay at maturity. Maturity values of the financial 
liabilities vary with future client investment and withdrawals as well as investment return. Future value also derives from credit for notional capital 
losses in some life insurance (BLAGAB) funds. The contractual value required to be paid to unit holders as at 31 December 2016 would be 
£17.1 million lower than the liability reflected in the statement of financial position (2015: £9.6 million lower). 

Income, expense, gains and losses arising from financial assets and financial liabilities
The income, expense, gains and losses arising from financial assets and financial liabilities are summarised in the table below: 

Financial Assets and Investment Properties
Investment properties
Other assets backing unit liabilities

Total financial assets and investment properties
Financial Liabilities(2)
Unit liabilities

Total financial liabilities

(1)   All financial assets and liabilities at fair value through profit or loss are designated as such upon initial recognition.
(2)   None of the change in the fair value of financial liabilities at fair value through profit or loss is attributable to changes in their credit risk.

Losses have been recognised within the investment return line in the statement of comprehensive income.

31 December 
2016

31 December 
2015

£’Million

£’Million

42.8 
7,456.7 

7,499.5 

6,336.8 

6,336.8 

128.6 
1,396.0 

1,524.6 

973.8 

973.8 

Fair value estimation
Financial assets and liabilities, which are held at fair value in the financial statements, are required to have disclosed their fair value measurements by 
level of the following fair value measurement hierarchy:
•  Quoted prices (unadjusted) in active markets for identical assets or liabilities (Level 1);
• 

Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly (that is, as prices) or indirectly 
(that is, derived from prices) (Level 2); or
Inputs for the asset or liability that are not based on observable market data (that is, unobservable inputs) (Level 3).

• 

The following table presents the Group’s assets and liabilities measured at fair value:

31 December 2016

Financial Assets and Investment Properties
Investment property
Equities
Fixed income securities
Investment in Collective Investment Schemes
Derivative financial instruments
Cash and cash equivalents

Total financial assets and investment properties
Financial Liabilities
Investment contract benefits
Derivative financial instruments
Net asset value attributable to unit holders

Total financial liabilities 

164

Level 1

£’Million

Level 2

£’Million

Level 3

£’Million

46,598.7 

2,996.0 

7,067.2 

12,397.8 

729.1 

1,462.4 

1.4 

Total 
balance

£’Million

1,462.4 
46,598.7 
12,397.8 
2,997.4 
729.1 
7,067.2 

56,661.9 

13,126.9 

1,463.8 

71,252.6 

53,307.1 
281.9 

17,032.0 

53,307.1 
281.9 
17,032.0 

17,032.0 

53,589.0 

– 

70,621.0 

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 0318341531 December 2015

Financial Assets and Investment Properties
Investment property
Equities
Fixed income securities
Investment in Collective Investment Schemes
Derivative financial instruments
Cash and cash equivalents

Total financial assets and investment properties
Financial Liabilities
Investment contract benefits
Derivative financial instruments
Net asset value attributable to unit holders

Total financial liabilities 

Level 1

£’Million

Level 2

£’Million

37,960.8 

2,735.9 

5,091.6 

8,850.9 

364.1 

Level 3

£’Million

1,344.9 

2.7 

Total 
balance

£’Million

1,344.9 
37,960.8 
8,850.9 
2,738.6 
364.1 
5,091.6 

45,788.3 

9,215.0 

1,347.6 

56,350.9 

43,159.8 
221.1 

12,556.4 

43,159.8 
221.1 
12,556.4 

12,556.4 

43,380.9 

– 

55,937.3 

In respect of the derivative financial liabilities, £171.1 million of collateral has been posted at 31 December 2016, comprising cash and treasury bills 
(2015: £97.4 million), in accordance with the terms and conditions of the derivative contracts.

The fair value of financial instruments traded in active markets is based on quoted bid prices at the reporting date, as described in the accounting 
policy (n). These instruments are included in Level 1. 

The Group closely monitors the valuation of assets in markets that have become less liquid. Determining whether a market is active requires the 
exercise of judgement and is determined based upon the facts and circumstances of the market for the instrument being measured. Where it is 
determined that there is no active market, fair value is established using a valuation technique. The techniques applied incorporate relevant 
information available and reflect appropriate adjustments for credit and liquidity risks. These valuation techniques maximise the use of observable 
market data where it is available and rely as little as possible on entity specific estimates. The relative weightings given to differing sources of 
information and the determination of non-observable inputs to valuation models can require the exercise of significant judgement.

If all significant inputs required to fair value an instrument are observable, the instrument is included in Level 2. If one or more of the significant 
inputs is not based on observable market data, the instrument is included in Level 3.

Note that all of the resulting fair value estimates are included in Level 2, except for certain equities and investments in Collective Investment Schemes 
(CIS) and investment properties as detailed below.

Specific valuation techniques used to value Level 2 financial assets and liabilities include:
•  The use of observable prices for identical current arm’s length transactions, specifically:

 – The fair value of unit linked liabilities is assessed by reference to the value of the underlying net asset value of the Group’s unitised investment 

funds, determined on a bid value, at the reporting date; and

 – The Group’s derivative financial instruments are valued using valuation techniques commonly used by market participants. These consist of 

discounted cash flow and options pricing models, which typically incorporate observable market data, principally interest rates, basis spreads, 
foreign exchange rates, equity prices and counterparty credit.

Specific valuation techniques used to value Level 3 financial assets and liabilities include:
•  The use of unobservable inputs, such as expected rental values and equivalent yields; and
•  Other techniques, such as discounted cash flow and historic lapse rates, are used to determine fair value for the remaining financial instruments.

There were no transfers between Level 1 and Level 2 during the year.

Annual Report and Accounts 2016

165

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
UNDER INTERNATIONAL FINANCIAL REPORTING STANDARDS 
continued 

17. FINANCIAL RISK continued 
Transfers into and out of Level 3 portfolios
Transfers out of Level 3 portfolios arise when inputs that could have a significant impact on the instrument’s valuation become market observable; 
conversely, transfers into the portfolios arise when consistent sources of data cease to be available.

Transfers in of certain equities and investments in Collective Investment Schemes (CIS) occur when asset valuations can no longer be obtained from an 
observable market price i.e. become illiquid, in liquidation, suspended, etc. The converse is true if an observable market price becomes available.

The following table presents the changes in Level 3 financial assets and liabilities at fair value through the profit and loss:

Year Ended 31 December 2016

Opening balance
Transfer into Level 3
Additions during the year
Disposed during the year
Gains/(losses) recognised in the income statement

Closing balance

Realised losses
Unrealised gains

Gains/(losses) recognised in the income statement

Year Ended 31 December 2015

Opening balance
Transfer into Level 3
Additions during the year
Disposed during the year
Gains recognised in the income statement

Closing balance

Realised losses
Unrealised gains

Gains/(losses) recognised in the income statement

Investment 
property

£’Million

1,344.9 
– 
140.9 
– 
(23.4)

1,462.4 

– 
(23.4)

(23.4)

Investment 
property

£’Million

1,031.4 
– 
253.8 
(14.3)
74.0 

1,344.9 

(5.8)
79.8 

74.0 

CIS

£’Million

2.7 
0.4 
– 
– 
(1.7)

1.4 

– 
(1.7)

(1.7)

CIS

£’Million

29.9 
0.3 
– 
(27.4)
(0.1)

2.7 

– 
(0.1)

(0.1)

Gains/(losses) recognised in the statement of comprehensive income are included within investment return for certain equities and investments in 
Collective Investment Schemes and investment property. 

166

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415Level 3 valuations
The principal assets classified as Level 3 are investment properties amounting to £1,462.4 million (2015: £1,344.9 million). Investment property is 
initially measured at cost including related acquisition costs and subsequently valued monthly by professional external valuers at their respective fair 
values at each reporting date. The fair values derived are based on anticipated market values for the properties in accordance with the guidance issued 
by The Royal Institution of Chartered Surveyors, being the estimated amount that would be received from a sale of the assets in an orderly transaction 
between market participants. The valuation of investment property is inherently subjective as it requires, among other factors, assumptions to be 
made regarding the ability of existing tenants to meet their rental obligations over the entire life of their leases, the estimation of the expected rental 
income in to the future, an assessment of a property’s ability to remain as an attractive technical configuration to existing and prospective tenants in a 
changing market and a judgement to be reached on the attractiveness of a building, its location and the surrounding environment.

31 December 2016
Gross ERV (per sq ft)*
Range
Weighted average
True equivalent yield
Range
Weighted average

31 December 2015

Gross ERV (per sq ft)*
Range
Weighted average
True equivalent yield
Range
Weighted average

*   Equivalent rental value (per square foot)

Investment property classification

Office

Industrial

Retail & leisure

All

£14.66 – £96.50
£31.63

£3.50 – £15.75
£6.94

£4.50 – £427.84
£15.05

£3.50 – £427.84
£13.74

3.9% – 8.4%
5.4%

5.3% – 7.3%
6.1%

4.8% – 13.6%
5.9%

3.9% – 13.6%
5.8%

£14.75 – £90.01
£30.18

£3.00 – £15.00
£6.59

£5.00 – £365.46
£14.73

£3.00 – £365.46
£13.22

3.7% – 8.0%
5.4%

5.4% – 7.1%
6.1%

4.7% – 13.1%
6.0%

3.7% – 13.1%
5.8%

Sensitivity of Level 3 valuations
The valuation of certain equities and investments in Collective Investment Schemes (CIS) are based on the latest observable price available. Whilst 
such valuations are sensitive to estimates, it is believed that changing the price applied to a reasonably possible alternative would not change the fair 
value significantly.

Investment property is initially measured at cost including related acquisition costs and subsequently valued monthly by professional external valuers 
at their respective fair values at each reporting date. The fair values derived are based on anticipated market values for the properties in accordance 
with the guidance issued by The Royal Institution of Chartered Surveyors, being the estimated amount that would be received from a sale of the assets 
in an orderly transaction between market participants. The following table sets out the effect of applying reasonably possible alternative assumptions 
to the valuation of the investment properties. Any change in the value of investment property is matched by the associated movement in the 
policyholder liability and therefore would not impact on the shareholder net assets.

Investment property 
significant unobservable inputs

31 December 2016
31 December 2015

Expected rental value/Relative yield
Expected rental value/Relative yield

Credit risk
Credit risk relating to unit liabilities is borne by the unit holders.

Effect of reasonable possible 
alternative assumptions
Favourable 
changes

Unfavourable
changes

£’Million

1,598.3
1,469.3

£’Million

1,341.9
1,235.2

Carrying 
value

£’Million

1,462.4
1,344.9

Contractual maturity and liquidity analysis
Unit liabilities (and the associated assets) are deemed to have a maturity of up to one year since they are repayable and transferable on demand. In 
practice the contractual maturities of the assets may be longer than one year, but the majority of assets held within the unit linked and unit trust funds 
are highly liquid and the Group also actively monitors fund liquidity.

Sensitivity analysis to market risks
The majority of the Group’s business is unitised and the direct associated market risk is therefore borne by policyholders. (For completeness, we note 
that there is an indirect risk associated with market performance as future shareholder income is dependent upon markets, however the direct risk has 
been mitigated through the Group’s approach to matching assets and liabilities).

Annual Report and Accounts 2016

167

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
UNDER INTERNATIONAL FINANCIAL REPORTING STANDARDS 
continued 

18. CAPITAL MANAGEMENT AND ALLOCATION
It is the Group’s policy to maintain a strong capital base in order to:
•  Protect clients’ interests;
•  Meet regulatory requirements;
•  Protect creditors’ interests; and 
•  Create shareholder value through support for business development.

Within the Group, each subsidiary manages its own capital in the context of a Group capital plan. Any capital in excess of planned requirements is 
returned to the Group’s Parent, St. James’s Place plc, normally by way of dividends. The Group capital position is monitored by the Finance Executive 
Committee on behalf of the St. James’s Place plc Board.

The Group’s policy is for each subsidiary to hold the higher of:
•  The capital required by any relevant supervisory body uplifted by a specified margin to absorb changes; or 
•  The capital required based on the Company’s internal assessment. 

For our insurance companies, we hold capital based on our own internal assessment, albeit recognising the regulatory requirement. For other 
regulated companies we generally hold capital based on the regulatory requirement uplifted by a specified margin.

The following entities are subject to regulatory supervision and have to maintain a minimum level of regulatory capital:

Entity
St. James’s Place UK plc
St. James’s Place International plc
St. James’s Place Unit Trust Group Limited
St. James’s Place Investment Administration Limited
St. James’s Place Wealth Management (PCIS) Limited
St. James’s Place Wealth Management plc
BFS Financial Services Limited
LP Financial Management Limited
St. James’s Place (Hong Kong) Limited

St. James’s Place (Singapore) Private Limited 

Rowan Dartington & Co Limited

Regulatory Body and Jurisdiction
PRA and FCA: Long-term insurance business
Central Bank of Ireland: Life insurance business
FCA: UCITS Management Company
FCA: Investment Firm
FCA: Securities and Futures Firm
FCA: Personal Investment Firm
FCA: Personal Investment Firm
FCA: Personal Investment Firm
Securities and Futures Commission (Hong Kong): A Member of The Hong 
Kong Confederation of Insurance Brokers 
Monetary Authority Singapore: 
A Member of the Association of Financial Advisers
FCA: Investment Firm

In addition, the St. James’s Place Group is regulated as an Insurance Group under Solvency II, with the PRA as the lead regulator. 

As an insurance group, St. James’s Place is subject to the Solvency II regulations, which were implemented on 1 January 2016. More information about 
the impact of the implementation of Solvency II is included in the Financial Review on page 43 and in the separate Solvency and Financial Condition 
Report document. The overall capital position for the Group at 31 December 2016, assessed on the Standard Formula basis, is presented in the 
following table: 

31 December 2016

IFRS total assets
Less Solvency II valuation adjustments and unit linked liabilities

Solvency II net assets
Management Solvency Buffer (MSB)
Excess of free assets over MSB

Solvency II VIF
Risk margin
Standard formula SCR (A)

Sub-total

Solvency II Free Assets (B)

Solvency II ratio ((A +B)/A)

Group

£’Million

75,022.1
(73,952.1)

1,070.0
527.0
543.0

2,707.9
(779.2)
(2,046.5)

(117.8)

952.2

147%

An overall internal capital assessment is required for insurance groups. This is known as an ORSA (Own Risk and Solvency Assessment) and is 
described in more detail in the section on Risk and Risk Management on page 49. 

168

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415The capital requirement and the associated solvency of the Group are assessed and monitored by the Finance Executive Committee, a Committee of 
the St. James’s Place plc Board. The regulatory requirements for the remaining companies within the Group are assessed and monitored by the 
relevant subsidiary boards.

Although there has been a significant change in the approach to assessing ‘required capital’ during the year (as a result of Solvency II), there has been 
no material change in the level of capital required, or in the Group’s management of capital. All regulated entities exceeded the minimum solvency 
requirements at the reporting date and during the year.

Capital composition
The principal forms of capital are included in the following balances on the consolidated statement of financial position: 

Share capital
Share premium
Shares in trust reserve
Miscellaneous reserves
Retained earnings

Shareholders’ equity
Non-controlling interests

Total equity

31 December 
2016

31 December 
2015

£’Million

£’Million

79.1 
164.5 
(20.9)
2.5 
851.2 

1,076.4 
(0.8)

1,075.6 

78.7 
158.3 
(18.5)
2.3 
874.6 

1,095.4 
(0.3)

1,095.1 

The above assets do not all qualify as regulatory capital. The required minimum regulatory capital and analysis of the assets that qualify as regulatory 
capital are outlined in Section 4 of the Financial Review on page 39, which demonstrates that the Group has met its internal capital objectives. The 
Group and its individually regulated operations have complied with all externally and internally imposed capital requirements throughout the year.

Annual Report and Accounts 2016

169

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
UNDER INTERNATIONAL FINANCIAL REPORTING STANDARDS 
continued 

19. SHARE CAPITAL, EARNINGS PER SHARE AND DIVIDENDS
Share Capital 

At 1 January 2015
– Issue of share capital
– Exercise of options

At 31 December 2015
– Issue of share capital
– Exercise of options

At 31 December 2016

Number of
Ordinary 
Shares

Called up
Share Capital

519,447,391
206,366
5,011,455

524,665,212
108,819
2,708,317

527,482,348

£’Million
77.9
–
0.8

78.7
–
0.4

79.1

The total authorised number of ordinary shares is 605 million (2015: 605 million), with a par value of 15 pence per share (2015: 15 pence per share). 
All issued shares are fully paid.

Included in the issued share capital are 3,954,525 (2015: 3,605,740) shares held in the Shares in Trust Reserve with a nominal value of £0.6 million 
(2015: £0.5 million). The shares are held by the SJPC Employee Share Trust and the St. James’s Place 2010 SIP Trust to satisfy certain share-based 
payment schemes. The trustees of the SJPC Employee Share Trust retain the right to dividends on the shares held by the Trust but have chosen to 
waive their entitlement to the dividends on 1,330,156 shares during 2016 and 1,727,510 shares during 2015. No dividends have been waived on shares 
held in the St. James’s Place 2010 SIP Trust in 2016 or 2015.

The number of shares reserved for issue under options and contracts for sale of shares, including terms and conditions, is included within Note 20.

Earnings per Share

Earnings
Profit after tax attributable to equity shareholders ( for both basic and diluted EPS)

Weighted average number of shares
Weighted average number of ordinary shares in issue ( for basic EPS)
Adjustments for outstanding share options
Weighted average number of ordinary shares ( for diluted EPS)

Earnings per share (EPS)
Basic earnings per share

Diluted earnings per share

Dividends
The following dividends have been paid by the Group:

Final dividend in respect of previous financial year
Interim dividend in respect of current financial year

Total dividends

Year Ended
31 December
2016

Year Ended
31 December
2015

£’Million

£’Million

112.2

Million

522.6
3.3

525.9

Pence

21.5

21.3

202.0

Million

519.1
5.2

524.3

Pence

38.9

38.5

Year Ended
31 December
2016

Year Ended
31 December
2015

Year Ended
31 December
2016

Year Ended
31 December
2015

Pence per
Share

Pence per
Share

£’Million

£’Million

17.24
12.33

29.57

14.37
10.72

25.09

90.4
64.8

155.2

74.8
56.0

130.8

The Directors have recommended a final dividend of 20.67 pence per share (2015: 17.24 pence). This amounts to £109 million (2015: £90.4 million) and 
will, subject to shareholder approval at the Annual General Meeting, be paid on 12 May 2017 to those shareholders on the register as at 7 April 2017.

170

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 0318341520. SHARE-BASED PAYMENTS
During the year ended 31 December 2016, the Group operated a number of different equity and cash settled share-based payment arrangements, 
which are aggregated as follows:
•  SAYE plan – this is a standard HMRC approved scheme that is available to all employees where individuals may contribute up to £250 per month 

over three years to purchase shares at a price not less than 80% of the market price at the date of the invitation to participate;

•  Share incentive plan (SIP) – this is an HMRC approved scheme which is available to all employees where individuals may invest up to an annual 

limit of £1,500 of pre-tax salary in SJP shares, to which the Company will add a further 10%. If the shares are held for five years, then they may be 
sold free of income tax or CGT;

•  Executive deferred bonus schemes – under these plans the deferred element of the annual bonus is used to purchase shares at market value in the 

Company. The shares are held by the Company until vesting after three years and, in addition to the performance targets, which apply prior to any 
entitlement being granted, further performance conditions may also apply on vesting;

•  Executive performance share plan – the Remuneration Committee of the Group Board may make awards of performance shares to the Executive 

Directors and other senior managers. Two-thirds of shares awarded to Directors are subject to an earnings growth condition of the Group and one-third 
of shares awarded to Directors are subject to a comparative total shareholder return (TSR) condition, both measured over a three-year period. Further 
information regarding the vesting conditions of the earnings growth and total shareholder return dependent portions of the award is given in the 
Remuneration Report on page 98. Awards made to senior managers are largely only subject to the earnings growth condition of the Group;

•  Partner share option schemes – these were offered to the Partners of the St. James’s Place Partnership and vest over three to six years subject to 

satisfying personal new business related performance criteria. The last award under these schemes was made in 2007;

•  Partner performance share plan – under this plan Partners are entitled to purchase shares in the future at nominal value (15 pence). The number of 

shares the Partners are entitled to purchase will depend on their personal business volumes in the year of the award and validation over the 
following three years. The last award under this scheme was made in 2010;

•  Partner and Adviser chartered plan - a new scheme was launched during 2015 as part of the Partner performance share plan whereby Partners and 
Advisers are entitled to purchase shares in the future at nominal value (15 pence). The number of shares the Partners are entitled to purchase will 
depend upon achieving specific professional qualifications and new business levels in a specified twelve month period and validation over the 
following three years. The first award under these schemes was made in 2016; and

•  Restricted share plan – upon acquisition of the Rowan Dartington Group a new scheme was launched for eligible employees. Employees were 

granted shares, 50% of which vest after 18 months, and the remaining 50% vest after three years providing the individual remains in employment 
within the SJP Group and maintains any applicable professional qualifications. 

Share options outstanding under the various share option schemes, together with shares due under the deferred bonus schemes at 31 December 2016, 
amount to 11.5 million shares (2015: 7.1 million). Of these, 5.4 million (2015: 1.1 million) are under option to Partners of the St. James’s Place 
Partnership, 4.7 million (2015: 4.7 million) are under option to executives and senior management (including 1.3 million (2015: 1.5 million) under 
option to Directors as disclosed in the Remuneration Report, on pages 108 to 110), 0.3 million (2015: nil) are under option to employees who became 
employees of the Group on acquisition of the Rowan Dartington Group and 1.1 million (2015: 1.2 million) are under option through the SAYE and 
SIP schemes. These are exercisable on a range of future dates.

Annual Report and Accounts 2016

171

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
UNDER INTERNATIONAL FINANCIAL REPORTING STANDARDS 
continued 

20. SHARE-BASED PAYMENTS continued 
The table below summarises the share-based payment awards made in 2015 and 2016:

Awards in 2015:
Date of grant

Number granted
Contractual life
Vesting conditions

Awards in 2016:
Date of grant

Number granted
Contractual life
Vesting conditions

SAYE

Share 
Incentive Plan

Executive
Deferred
Bonus

Executive
Performance
Share Plan

Partner 
and Adviser 
Chartered Plan

Restricted 
Share Plan

25 March and
25 September
637,327
3.5 years
3 year saving 
period

26 March

26 March

5,245
3 years
3 year saving 
period

675,097
3 years
3 years’ service 
and achievement 
of personal 
targets in some 
instances

24 March

24 March

24 March

460,065
3.5 years
3 year saving 
period

5,591
3 years
3 year saving 
period

613,382
3 years
3 years’ service 
and achievement 
of personal 
targets in some 
instances

26 March and 
15 September
729,506
3.5 – 6 years
3 years’ service 
and achievement 
of earnings and 
TSR targets

24 March and
26 September
857,125
3.5 – 6 years
3 years’ service 
and achievement 
of earnings and 
TSR targets

– 

– 
– 
– 

– 

– 
– 
– 

29 July

29 July

5,374,449
3.5 years
3 year saving 
period

323,300
3.5 years
3 year saving 
period

Financial assumptions underlying the calculation of fair value
The fair value expense has been based on the fair value of the instruments granted, as calculated using appropriate derivative pricing models. The table 
below shows the weighted average assumptions and models used to calculate the grant date fair value of each award:

Valuation model

Awards in 2015
Fair value (pence)
Share price (pence)
Exercise price (pence)
Expected volatility (% pa)(1)
Expected dividends (% pa)
Risk-free interest rate (% pa)
Volatility of competitors (% pa)
Correlation with competitors (%)
Awards in 2016
Fair value (pence)
Share price (pence)
Exercise price (pence)
Expected volatility (% pa)(1)
Expected dividends (% pa)
Risk-free interest rate (% pa)
Volatility of competitors (% pa)
Correlation with competitors (%)

SAYE

Black 
Scholes

Share 
Incentive Plan

Black 
Scholes

263.3/161.4(2)
990.0/836.6
738.0/724.0
25/25
2.4/3.0
0.7/0.9
N/A
N/A

250.7
935.5
687.0
27.0
3.0
0.6
N/A
N/A

979.0
979.0
0.0
N/A
N/A
N/A
N/A
N/A

935.5
935.5
0.0
N/A
N/A
N/A
N/A
N/A

Executive
Deferred
Bonus

Black 
Scholes

979.0/982.5
979.0
0.0
N/A
N/A(3)
N/A
N/A
N/A

935.5
935.5
0.0
N/A
N/A
N/A
N/A
N/A

Executive
Performance
Share Plan

Partner 
and Adviser 
Chartered Plan

Monte 
Carlo

979.0(4)
979.0(5)
0.0
25
N/A
N/A
18 to 48
20

493.9/935.5
935.5
0.0
27.0
N/A
N/A
17 to 44
20.0

Black 
Scholes

–
–
–
–
–
–
–
–

822.0
920.0
15.0
29.0
3.2
0.1
N/A
N/A

Restricted 
Share Plan

Black 
Scholes

–
–
–
–
–
–
–
–

894.0
894.0
0.0
N/A
N/A
N/A
N/A
N/A

Notes:
(1)  Expected volatility is based on an analysis of the Company’s historic share price volatility over a period (typically three or five years) which is commensurate with the expected term of the options or 

the awards.

(2)  In 2015 and 2016, the vesting period for the SAYE plan was three years. The vesting period may be extended by up to six months in order to catch up on missed contributions.
(3)  Dividends payable on the shares during the restricted period are paid out during the restricted period for the executive deferred bonus schemes and no dividend yield assumption is therefore required.
(4)  The awards made under the executive performance share plan are dependent upon earnings growth in the Company (two-thirds of the award) and a total shareholder return of a comparator group of 
companies (one-third of the award). This results in having two fair values for each of the awards made in the table above, the first being in relation to the comparator total shareholder return and the 
second relating to the Company’s earnings growth.

(5)  Awards were made under the executive performance share plan on two separate occasions during 2016 (2015: two).

172

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415SAYE
Outstanding at start of year
Granted
Forfeited
Exercised

Outstanding at end of year
Exercisable at end of year

Executive Share Options
Outstanding at start of year
Exercised

Outstanding at end of year

Partner Share Options
Outstanding at start of year
Granted
Forfeited
Exercised

Outstanding at end of year
Exercisable at end of year

Year Ended
31 December
2016

Year Ended
31 December
2016

Number of
options

Weighted
average
exercise price

Year Ended
31 December
2015

Number of
options

Year Ended
31 December
2015

Weighted
average
exercise price

1,162,588 
460,065 
(272,877)
(319,073)

1,030,703
786 

£6.15
£7.48
£7.19
£3.53

£7.28
£4.04

1,458,774 
637,327 
(88,461)
(845,052)

1,162,588 
108,103 

– 
– 

– 

–
–

–

54,270 
(54,270)

–

1,146,226  
–  
–  
(1,127,126) 

19,100  
19,100  

£3.35
–
–
£3.33

£4.55
£4.55

3,407,365 
– 
– 
(2,261,139)

1,146,226 
1,146,226 

£3.86
£7.30
£5.52
£2.82

£6.15
£2.75

£2.43
£2.43

– 

£2.91
–
–
£2.69

£3.35
£3.35

The average share price during the year was 914.6 pence (2015: 921.5 pence).

The SAYE plan options outstanding at 31 December 2016 had exercise prices of 404 pence (786 options), 676 pence (207,521 options), 792 pence 
(197,458 options), 669 pence (181,693), 748 pence (436,624) and a weighted average remaining contractual life of 2.1 years.

The options outstanding under the Partner share option schemes at 31 December 2016 had exercise prices ranging from 438 pence to 465 pence and a 
weighted average remaining contractual life of 0.2 years.

Share Incentive Plan (nil cost option – no proceeds on exercise)

Outstanding at start of year
Granted
Forfeited
Exercised

Outstanding at end of year
Exercisable at end of year

Executive Performance Share Plan (nil cost option – no proceeds on exercise)

Outstanding at start of year
Granted
Forfeited
Exercised

Outstanding at end of year
Exercisable at end of year

Annual Report and Accounts 2016

Year Ended
31 December
2016

Year Ended
31 December
2015

Number of 
options

Number of 
options

24,892 
5,591 
(825)
(2,402)

27,256 
13,134 

23,069 
5,245 
(879)
(2,543)

24,892 
3,711 

Year Ended
31 December
2016

Year Ended
31 December
2015

Number of 
options

3,187,940 
857,125 
(98,535)
(993,261)

2,953,269 
514,297 

Number of 
options

5,212,411 
729,506 
(245,272)
(2,508,705)

3,187,940 
310,188 

173

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
UNDER INTERNATIONAL FINANCIAL REPORTING STANDARDS 
continued 

20. SHARE-BASED PAYMENTS continued 
Partner Performance Share Plan (15 pence per share on exercise)

Outstanding at start of year
Granted
Forfeited
Exercised

Outstanding at end of year
Exercisable at end of year

Partner and Adviser Chartered Plan (15 pence per share on exercise)

Outstanding at start of year
Granted
Forfeited
Exercised

Outstanding at end of year
Exercisable at end of year

Executive Deferred Bonus (nil cost option – no proceeds on exercise)

Outstanding at start of year
Granted
Forfeited
Exercised

Outstanding at end of year
Exercisable at end of year

Restricted Share Plan (nil cost option – no proceeds on exercise)

Outstanding at start of year
Granted
Forfeited
Exercised

Outstanding at end of year
Exercisable at end of year

174

Year Ended
31 December
2016

Year Ended
31 December
2015

Number of 
options

Number of 
options

15,000 
– 
–
(15,000)

– 
– 

95,500 
– 
– 
(80,500)

15,000 
15,000 

Year Ended
31 December
2016

Year Ended
31 December
2015

Number of 
options

– 
5,374,449 
(7,512)

5,366,937 
– 

Number of 
options

– 
– 
– 
– 

– 
– 

Year Ended
31 December
2016

Year Ended
31 December
2015

Number of 
shares

1,658,301 
613,382 
(12,789)
(425,458)

1,833,436 
– 

Number of 
shares

1,676,958 
675,097 
(26,339)
(667,415)

1,658,301 
– 

Year Ended
31 December
2016

Year Ended
31 December
2015

Number of 
shares

Number of 
shares

–  
323,300  
(1,440) 
–  

321,860  
–  

– 
– 
– 
– 

– 
– 

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415Early exercise assumptions
The following allowance has been made for the impact of early exercise once options have vested:
1.  SAYE plan – all option holders are assumed to exercise halfway through the six month exercise window.
2.  Executive, sales management and partner share option schemes – it is assumed that 10% of option holders exercise their options each year 

irrespective of the level of the share price. For the remainder it is assumed that one-half will exercise their options each year if the share price is at 
least 33% above the exercise price.

Allowance for performance conditions
The executive performance share plan includes a market based performance condition based on the Company’s total shareholder return relative to an 
index of comparator companies. The impact of this performance condition has been modelled using Monte Carlo simulation techniques, which involve 
running many thousands of simulations of future share price movements for both the Company and the comparator index. For the purpose of these 
simulations it is assumed that the share price of the Company and the comparator index are 20% (2015: 20%) correlated and that the comparator 
index has volatilities ranging between 17% p.a. to 44% p.a. (2015: 18% p.a. to 48% p.a.).

The performance condition is based on the Company’s performance relative to the comparator index over a three-year period commencing on 
1 January each year. The fair value calculations for the awards that were made in 2016 therefore include an allowance for the actual performance of the 
Company’s share price relative to the index over the period between 1 January 2016 and the various award dates.

Charge to the consolidated statement of comprehensive income
The table below sets out the charge to the consolidated statement of comprehensive income in respect of the share-based payment awards:

Equity settled share-based payment expense
Cash settled share-based payment expense

Total share-based payment expense

Year Ended
31 December
2016

Year Ended
31 December
2015

£’Million

£’Million

22.7
1.2

23.9

14.7
1.0

15.7

Liability recognised in the statement of financial position
The liability recognised in the statement of financial position in respect of the cash settled share-based payment awards is as follows. This liability is 
included within other payables on the face of the statement of financial position. None of the liability at 31 December 2016 or 31 December 2015 is in 
respect of vested cash settled share-based payments:

Liability for cash settled share-based payments

Year Ended
31 December
2016

Year Ended
31 December
2015

£’Million

£’Million

3.1

1.6

Annual Report and Accounts 2016

175

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
UNDER INTERNATIONAL FINANCIAL REPORTING STANDARDS 
continued 

21. BUSINESS COMBINATIONS AND DISPOSALS
Business combinations
During the year the Group acquired the following subsidiaries in line with the Group’s strategic objective of broadening the business model, 
expanding the client proposition and growing the Partnership:

Subsidiary undertaking
Rowan Dartington Group
Rowan Dartington Holdings Limited
Rowan Dartington & Co Limited
Stafford House Investments Limited
Ardan International Limited
Dartington Portfolio Nominees Limited
Rowan Dartington Trustees Limited
RD Portfolio Nominees Limited
Colston Portfolio Nominees Limited
Cabot Portfolio Nominees Limited
Ardan Nominees Limited
Others
Technical Connection Limited
Now Financial Solutions Limited*

Principal activity

Holding Company
Stockbroker and Investment Manager
Independent Financial Adviser
Investment Platform
Non-trading
Non-trading
Non-trading
Non-trading
Non-trading
Non-trading

Tax and Advisory Services
Independent Financial Adviser

% 
Shareholding

Date of 
acquisition

100% 08/03/2016
100% 08/03/2016
100% 08/03/2016
92.5% 08/03/2016
100% 08/03/2016
100% 08/03/2016
100% 08/03/2016
100% 08/03/2016
100% 08/03/2016
100% 08/03/2016

100% 18/04/2016
100% 29/04/2016

* 

Post acquisition, Now Financial Solutions Limited changed its name to Hale Financial Solutions Limited.

Acquisition-related costs of £0.2 million have been charged to administration expenses in the consolidated income statement for the year ended 
31 December 2016.

Rowan Dartington Group
The Rowan Dartington Group acquisition contributed £9.8 million to revenue and a £3.9 million loss before income tax for the period between the 
acquisition date and the statement of financial position date. Had the above acquisitions been consolidated from 1 January 2016, they would have 
contributed £11.4 million to revenue and a £4.8 million loss before income tax to the consolidated statement of comprehensive income for the period.

The net assets, fair value adjustments and consideration for these acquisitions are summarised below (all values shown as at their acquisition dates):

Financial assets
Cash and cash equivalents
Financial liabilities

Total

Consideration
Cash consideration
Deferred consideration
Contingent consideration

Total consideration

Book value

£’Million
7.8 
1.2 
(7.6)

Fair value 
adjustment

£’Million
39.1 
– 
(6.6)

1.4 

32.5 

Total

£’Million
46.9 
1.2 
(14.2)

33.9 

19.9 
7.2 
6.8 

33.9 

It is expected that the contingent consideration will be paid in full with no changes to the amount initially recognised; however, should the target 
number of Investment Executives not be met, the contingent consideration will decrease on a pro-rata basis down to a value of £nil. Of the remaining 
balance to be settled at acquisition, a further £2.4 million was settled on 6 September 2016 and the Group expects that £2.4 million will be settled by 
9 March 2017, £5.7 million by 6 September 2017 and £3.5 million by 8 March 2019.

176

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415Other acquisitions
The net assets, fair value adjustments and consideration for these acquisitions are summarised below (all values shown as at their acquisition dates):

Financial assets
Cash and cash equivalents
Financial liabilities

Total

Consideration
Cash consideration
Deferred consideration
Contingent consideration

Total consideration

Goodwill

Book value

£’Million
0.3 
0.9 
(0.5)

Fair value 
adjustment

£’Million
2.2 
– 
(0.4)

0.7 

1.8 

Total

£’Million
2.5 
0.9 
(0.9)

2.5 

3.8
0.3
2.1

6.2

3.7

Goodwill comprises the value placed on the experience and expertise of the Technical Connection Limited management team within the tax and 
advisory sector. 

Of the £2.1 million contingent consideration, £1.2 million is in relation to the acquisition of Technical Connection Limited. It is expected that the 
£1.2 million contingent consideration will be paid in full with no changes to the amount initially recognised; however, should the target number of 
consultancy hours provided to SJP Partners and the level of Techlink subscriptions not be met, the contingent consideration will decrease on a 
pro-rata basis down to a value of £nil. 

The remaining £0.9 million contingent consideration is in relation to the acquisition of Now Financial Solutions Limited (now Hale Financial 
Solutions Limited) and is payable if certain performance targets are met, being based on the individual Partner performance. It is expected that the 
£0.9 million contingent consideration will be paid in full with no changes to the amount initially recognised; however, should the performance 
targets not be met, the contingent consideration will decrease on a pro-rata basis down to a value of £nil. 

Of the total remaining balance to be settled, the Group expects that £0.4 million will be settled by 29 April 2017, £0.8 million will be settled by 
18 April 2018, £0.4 million will be settled by 29 April 2018 and £0.8 million will be settled by 18 April 2019.

Disposals
During the year the Group sold 100% of its investments in the following subsidiaries in line with the Group’s objective to simplify the Group 
structure and remove non-core operations:

Subsidiary undertaking

Principal activity

Ardan International Limited
Ardan Nominees Limited
St. James’s Place Trust Company Jersey Limited

Investment Platform
Non-trading
Trustee Services

Date of 
disposal

30/12/2016
30/12/2016
21/06/2016

Net assets 
on date of 
disposal

£’Million
4.0 
– 
0.1 

Profit/(loss) 
on disposal

£’Million
nil 
nil 
(0.1)

In line with IFRS 3, no gain or loss arose on the sale of Ardan International Limited and its subsidiary as it was sold within the twelve month 
adjustment period following acquisition, resulting in a fair value adjustment being processed in the business combination note resulting in the reduction 
of goodwill.

Annual Report and Accounts 2016

177

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
UNDER INTERNATIONAL FINANCIAL REPORTING STANDARDS 
continued 

22. INTERESTS IN UNCONSOLIDATED ENTITIES
Unconsolidated structured entities
The Group operates investment vehicles, such as unit trusts, primarily to match unit holder liabilities. The investment vehicles are primarily financed 
by investments from unit holders. Note 2 sets out the judgements inherent in determining when the Group controls, and therefore consolidates, the 
relevant investment vehicles. 

The majority of the risk from a change in the value of the Group’s investment in unconsolidated unit trusts is matched by a change in policyholder 
liabilities. However, the maximum exposure to loss is equal to the carrying value of the investment, with the balance being included within 
investments in Collective Investment Schemes. At 31 December 2016, the total net asset value of unconsolidated unit trusts in which the Group held a 
beneficial interest was £2,857.5 million (2015: £2,702.4 million).

The following unit trusts are not consolidated within the Group financial statements; however, the Group does act as the manager of these unit trusts.

Name of entity

St. James’s Place Property Unit Trust

St. James’s Place UK High Income Unit Trust

2016

0.00

10.72

% of ownership interest

2015

Nature of 
relationship

Measurement 
method

0.00 Manager of 
unit trust

9.64 Manager of 
unit trust

N/A

Fair value 
through 
profit or loss

Net asset value as at  
31 December
2016

2015

£’Million

1,005.0

£’Million

859.2

1,852.5

1,843.2

2,857.5

2,702.4

As at 31 December 2016 the value of the Group’s interests in the individual unconsolidated unit trusts were £nil (2015: £nil) in St. James’s Place 
Property Unit Trust and £198.6 million (2015: £177.7 million) in St. James’s Place UK High Income Unit Trust.

Associates
The following unit trust, registered in England and Wales, is not consolidated within the Group financial statements; however it does meet the criteria 
of an associate.

Name of entity

% of ownership interest

2016

2015

Nature of 
relationship

Measurement 
method

St. James’s Place UK High Income Unit Trust

10.72

9.64 Manager of 
unit trust

Fair value 
through 
profit or loss

Net asset value as at  
31 December
2016

2015

£’Million

1,852.5

£’Million

1,843.2

1,852.5

1,843.2

178

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 0318341523. SUBSIDIARY UNDERTAKINGS
Principal subsidiaries:

Investment Holding Companies

Life Assurance

Unit Trust Management
Unit Trust Administration and ISA Management
Distribution
Management Services
IFA Acquisitions
Asia Distribution
Discretionary Fund Management

*   Directly held by St. James’s Place plc.
**   The Company also operates a branch in the Republic of Ireland.
#   The Company also operates a branch in Singapore.

St. James’s Place Investments plc*
St. James’s Place Wealth Management Group plc*
St. James’s Place DFM Holdings Limited*
St. James’s Place UK plc
St. James’s Place International plc (incorporated in Ireland)#
St. James’s Place Unit Trust Group Limited
St. James’s Place Investment Administration Limited
St. James’s Place Wealth Management plc
St. James’s Place Management Services Limited**
St. James’s Place Acquisition Services Limited
St. James’s Place International Distribution Limited
Rowan Dartington & Co Limited

The Company owns either directly or indirectly 100% of the voting ordinary equity share capital of the above-named subsidiaries, as such they have 
been appropriately consolidated. 

Ongoing solvency requirements within the life assurance, unit trust and financial services companies of the Group restrict their ability to distribute all 
their distributable reserves.

Annual Report and Accounts 2016

179

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
UNDER INTERNATIONAL FINANCIAL REPORTING STANDARDS 
continued 

23. SUBSIDIARY UNDERTAKINGS continued 
Included below and on the following page is a full list of the entities within the St. James’s Place plc Group at 31 December 2016:

Entity
Australian Expatriate Services Limited

BFS Financial Services Limited
Cabot Portfolio Nominees Limited
Chapman Associates Limited
Chapman Hunter Group Limited
Colston Portfolio Nominees Limited
Dartington Portfolio Nominees Limited
G.M.B. Financial Services Limited
Hale Financial Solutions Limited
Lansdown Place Group 
Holdings Limited

Company 
number
01954254

04609753
03636010
03047530
06034452
02763967
01489542
04074782
04373946
06390547

LP Auto Enrolment Solutions Limited

08257531

LP Financial Management Limited

02195886

LP Holdco Limited

08323278

Lansdown Place Wealth 
Management Limited

M.H.S. (Holdings) Limited
PFPTime Limited
RD Portfolio Nominees Limited
Rowan Dartington & Co. Limited

Rowan Dartington Holdings Limited
Rowan Dartington Trustees Limited
SJP AESOP Trustees Limited
SJPC Corporate Investments Limited
Stafford House Investments Limited
St. James’s Place (Hong Kong) Limited

05458948

0559995
04047197
02752124
02752304

07470226
05224173
04089795
01476292
03866935
0275275

St. James’s Place (PCP) Limited

02706684

Registered office
1st Floor, Henley Building, 
5 Queen’s Road Central, 
Hong Kong
*
*
*
*
*
*
*
*
2 Oakfield Road, Clifton, 
Bristol, England, BS8 2AL, 
United Kingdom
2 Oakfield Road, Clifton, 
Bristol, England, BS8 2AL, 
United Kingdom
2 Oakfield Road, Clifton, 
Bristol, England, BS8 2AL, 
United Kingdom
2 Oakfield Road, Clifton, 
Bristol, England, BS8 2AL, 
United Kingdom
2 Oakfield Road, Clifton, 
Bristol, England, BS8 2AL, 
United Kingdom
*
*
*
*

*
*
*
*
*
1st Floor, Henley Building, 
5 Queen’s Road Central, 
Hong Kong
*

Country of 
incorporation
Hong Kong

Principal activity
Overseas Distribution No

Audit 
exemption

Financial Advice

Financial Advice

England and Wales
England and Wales Nominee Company
England and Wales
England and Wales Holding Company
England and Wales Nominee Company
England and Wales Nominee Company
England and Wales Non-trading
England and Wales
England and Wales Holding Company

Financial Advice

England and Wales

Pension Auto-
enrolment

England and Wales

Financial Advice

Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

Yes

Yes

England and Wales Holding Company

No

England and Wales

Financial Advice

England and Wales Non-trading
England and Wales
England and Wales Nominee Company
England and Wales

Stockbroker and 

Financial Advice

Yes

Yes
Yes
Yes
No

Investment Manager 

England and Wales Holding Company
England and Wales Nominee Company
England and Wales Nominee Company
England and Wales Holding Company
England and Wales
Hong Kong

Yes
Yes
Yes
Yes
Financial Advice
Yes
Overseas Distribution No

England and Wales Transacts and Services 
SJP Income Streams

No

St. James’s Place (Properties) Limited
St. James’s Place (Shanghai) Limited

06890166
310000400640051 Unit 2006-2007, Tower 1 

*

England and Wales Non-trading
China

Yes
Overseas Distribution No

St. James’s Place (Singapore) 

200406398R

Private Limited

St. James’s Place Acquisition 

Services Limited

St. James’s Place Client 
Solutions Limited

St. James’s Place Corporate 

Secretary Limited

07730835

05487108

09131866

St. James’s Place DFM Holdings Limited 09687687
10110255
St. James’s Place EIS Limited

180

(North), 1515 West 
Nanjing Road, Jing’an, 
China
80 Raffles Place, #26-01 
UOB Plaza, Singapore 
048624, Singapore
*

*

*

*
*

Singapore

Financial Advice

England and Wales

IFA Acquisitions

No

Yes

England and Wales

Policy Administration

Yes

England and Wales Corporate Secretary

England and Wales Non-trading
England and Wales Non-trading

Yes

Yes
Yes

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415Entity
St. James’s Place International 

(Hong Kong) Limited

Company 
number
2207694

St. James’s Place International Assurance 

02727326

Group Limited

Registered office
1/F Henley Building, 5 
Queen’s Road Central, 
Hong Kong
*

Country of 
incorporation
Hong Kong

Principal activity
Life Assurance

Audit 
exemption
No

England and Wales Holding Company

St. James’s Place International 

08798683

*

England and Wales Holding Company

Distribution Limited

St. James’s Place International plc

185345

St. James’s Place Investment 
Administration Limited

08764231

Fleming Court, Flemings 
Place, Dublin 4, Ireland
*

Ireland

Life Assurance

England and Wales Unit Trust 

St. James’s Place Investments plc
St. James’s Place Management Services 

01773177
02293151

(Asia) Limited

St. James’s Place Management 

2661044

*
1st Floor, Henley Building, 
5 Queen’s Road Central, 
Hong Kong
*

Administration and 
ISA Manager

England and Wales Holding Company
Hong Kong

Yes
Management Services No

England and Wales Management Services No

England and Wales Nominee Company
England and Wales Treasury Company

Luxembourg

Non-trading

England and Wales
England and Wales Unit Trust 

Life Assurance

Management

Yes
No

Yes

No
No

Hong Kong

Overseas Distribution No

Firm

08764214
08201211

B17089

02628062
0947644

*
*

c/o Vistra (Luxembourg) 
Sarl, 15 Rue Edward 
Steichen, 4th Floor, 
Luxembourg, L-2540
*
*

06604824

*

England and Wales

Securities and Futures 

No

1511517

02627518

201323453N

04113955

1st Floor, Henley Building, 
5 Queen’s Road Central, 
Hong Kong
*

80 Raffles Place, #26-01 
UOB Plaza, Singapore 
048624, Singapore
*

England and Wales Holding Company

Singapore

Holding Company

England and Wales UK Distribution

Services Limited

St. James’s Place Nominees Limited
St. James’s Place Partnership 

Services Limited
St. James’s Place S.A.

St. James’s Place UK plc
St. James’s Place Unit Trust 

Group Limited

St. James’s Place Wealth 

Management (PCIS) Limited

St. James’s Place Wealth 

Management (Shanghai) Limited

St. James’s Place Wealth 
Management Group plc
St. James’s Place Wealth 

Management International Pte. Ltd

St. James’s Place Wealth 

Management plc

No

Yes

No

No

No

No

No

Yes

Technical Connection Limited

03178474

*

England and Wales Tax and Advisory 

Services

* 

 Indicates that the Registered Office is St. James’s Place House, 1 Tetbury Road, Cirencester, Gloucestershire GL7 1FP

Where indicated above, the subsidiaries of St. James’s Place plc have taken advantage of the exemption from statutory audit granted by section 479A of 
the Companies Act 2006. In accordance with section 479C, St. James’s Place plc has therefore guaranteed all the outstanding liabilities as at 
31 December 2016.

All Group companies have an accounting reference date of 31 December. Unless otherwise stated, the tax residency of each subsidiary is the same as 
the country of incorporation.

100% of the ordinary share capital is held for the above subsidiaries with the exception of LP Holdco Limited (08323278), where 43.32% of ordinary share 
capital is held (comprising 100% of the nominal value of the Class A ordinary shares and 64% of the nominal value of the Class C ordinary shares, which 
together confer 60% of voting rights), and Lansdown Place Group Holdings Limited (06390547), where 92.4% of the ordinary share capital is held by  
LP Holdco Limited (comprising 95% of the nominal value of the Class A ordinary shares, 100% of the nominal value of the Class B and D ordinary shares, 
and 71% of the nominal value of the Class C shares).

Annual Report and Accounts 2016

181

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
UNDER INTERNATIONAL FINANCIAL REPORTING STANDARDS 
continued 

23. SUBSIDIARY UNDERTAKINGS continued 
In addition, the Group financial statements consolidate the following unit trusts, all of which are registered in England and Wales:

St. James’s Place Allshare Income Unit Trust
St. James’s Place Alternative Assets Unit Trust
St. James’s Place Asia Pacific Unit Trust
St. James’s Place Balanced Managed Unit Trust
St. James’s Place Continental European Unit Trust
St. James’s Place Corporate Bond Unit Trust
St. James’s Place Diversified Bond Unit Trust
St. James’s Place Emerging Markets Equity Unit Trust
St. James’s Place Equity Income Unit Trust
St. James’s Place Ethical Unit Trust
St. James’s Place Gilts Unit Trust
St. James’s Place Global Emerging Markets Unit Trust
St. James’s Place Global Equity Income Unit Trust
St. James’s Place Global Equity Unit Trust
St. James’s Place Global Smaller Companies Unit Trust
St. James’s Place Global Unit Trust
St. James’s Place Greater European Progressive Unit Trust
St. James’s Place Index Linked Gilts Unit Trust
St. James’s Place International Corporate Bond Unit Trust
St. James’s Place International Equity Unit Trust
St. James’s Place Investment Grade Corporate Bond Unit Trust
St. James’s Place Managed Growth Unit Trust
St. James’s Place Money Market Unit Trust
St. James’s Place Multi Asset Unit Trust
St. James’s Place North American Unit Trust
St. James’s Place Strategic Income Unit Trust
St. James’s Place Strategic Managed Unit Trust
St. James’s Place UK & General Progressive Unit Trust
St. James’s Place UK & International Income Unit Trust
St. James’s Place UK Absolute Return Unit Trust
St. James’s Place UK Growth Unit Trust
St. James’s Place UK Income Unit Trust
St. James’s Place Worldwide Income Unit Trust
St. James’s Place Worldwide Opportunities Unit Trust

182

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 0318341524. RELATED PARTY TRANSACTIONS
Transactions with St. James’s Place unit trusts 
In respect of the non-consolidated St. James’s Place managed unit trusts that are held as investments in the St. James’s Place life and pension funds, 
there was a charge recognised of £0.3 million (2015: £10.1 million income) and the total value of transactions with those non-consolidated unit trusts 
was £53.0 million (2015: £43.0 million). Net management fees receivable from these unit trusts amounted to £17 million (2015: £22.3 million). The 
value of the investment into the non-consolidated unit trusts at 31 December 2016 was £198.6 million (2015: £176.5 million). These transactions are 
all with the Group’s associate as set out in Note 22.

Transactions with key management personnel
Key management personnel have been defined as the Board of Directors and members of the Executive Board. The remuneration paid to the Board of 
Directors of St. James’s Place is set out in the Remuneration Report on page 103, in addition to the disclosure below. 

The Remuneration Report also sets out transactions with the Directors under the Deferred Bonus Scheme, the Performance Share Plan, the Executive 
Share Option Scheme and the SAYE Share Option Schemes, together with details of the Directors’ interests in the share capital of the Company.

The remuneration paid to key management personnel is as follows:

Short term employee benefits
Post-employment benefits
Other long-term benefits
Share-based payment

Total

Year Ended
31 December
2016

Year Ended
31 December
2015

£’Million

£’Million

3.5 
0.4 
1.9 
1.9 

7.7 

3.2 
0.4 
1.6 
1.6 

6.8 

The charge to the statement of comprehensive income in respect of the share-based payment awards made to the key management personnel of 
St. James’s Place was £3.4 million (2015: £3.7 million).

The total value of St. James’s Place funds under management held by related parties of the Group as at 31 December 2016 was £26.5 million 
(2015: £20.4 million). The total value of St. James’s Place plc dividends paid to related parties of the Group during the year was £1.4 million 
(2015: £1.3 million).

Commission, advice fees and remuneration of £2.9 million (2015: £1.7 million) was paid, under normal commercial terms, to St. James’s Place 
Partners and employees who were related parties by virtue of being connected persons with key management personnel. The outstanding amount 
payable at 31 December 2016 was £0.3 million (2015: £0.1 million).

Outstanding at the year end were Partner loans of £1.6 million (2015: £0.4 million) due from St. James’s Place Partners who were related parties by 
virtue of being connected persons with key management personnel. During the year £0.7 million (2015: £0.1 million) was advanced and £0.3 million 
(2015: £0.1 million) was repaid by Partners who were related parties. St. James’s Place Partnership loans are interest bearing (linked to Bank of 
England base rate plus a margin), repayable on demand and secured against the future renewal income streams of that Partner.

At the start of the year, related parties of key management personnel held nil (2015: 176,740) shares and options under various St. James’s Place plc 
share option schemes. During the year 28,273 (2015: 23,413) shares and options were granted, nil (2015: 1,235) options lapsed and nil 
(2015: 113,568) options were exercised.

Annual Report and Accounts 2016

183

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place Foundation184

St. James’s Place plc

Annual Report and Accounts 2016 

Registered No. 03183415

PARENT 
COMPANY

CONTENTS 

– Independent Auditors’ Report

– Parent Company Financial Statements (Financial Reporting Standard 101)

Annual Report and Accounts 2016

St. James’s Place plc

185

Strategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationINDEPENDENT AUDITORS’ REPORT TO THE MEMBERS OF 
ST. JAMES’S PLACE PLC

REPORT ON THE PARENT COMPANY FINANCIAL STATEMENTS
In our opinion, St. James’s Place plc’s parent company financial 
statements (the ‘financial statements’):
•  give a true and fair view of the state of the parent company’s affairs as 

at 31 December 2016;

•  have been properly prepared in accordance with United Kingdom 

Generally Accepted Accounting Practice; and

•  have been prepared in accordance with the requirements of the 

Companies Act 2006.

The financial statements, included within the Annual Report and 
Accounts (the ‘Annual Report’), comprise:
• 

the Parent Company Statement of Financial Position as at 31 
December 2016;
the Parent Company Statement of Changes in Equity for the year then 
ended; and
the notes to the financial statements, which include a summary of 
significant accounting policies and other explanatory information.

• 

• 

Certain required disclosures have been presented elsewhere in the 
Annual Report, rather than in the notes to the financial statements. 
These are cross-referenced from the financial statements and are 
identified as audited.

The financial reporting framework that has been applied in the 
preparation of the financial statements is United Kingdom Accounting 
Standards, comprising FRS 101 ‘Reduced Disclosure Framework’, and 
applicable law (United Kingdom Generally Accepted 
Accounting Practice).

OTHER REQUIRED REPORTING
Companies Act 2006 reporting
In our opinion, based on the work undertaken in the course of the audit:
the information given in the Strategic Report and the Directors’ 
• 
Report for the financial year for which the financial statements are 
prepared is consistent with the financial statements; and
the Strategic Report and the Directors’ Report have been prepared in 
accordance with applicable legal requirements.

• 

In addition, in light of the knowledge and understanding of the parent 
company and its environment obtained in the course of the audit, we are 
required to report if we have identified any material misstatements in the 
Strategic Report and the Directors’ Report. We have nothing to report 
in this respect.

ISAs (UK & Ireland) reporting
Under International Standards on Auditing (UK and Ireland) (‘ISAs (UK 
& Ireland)’) we are required to report to you if, in our opinion, 
information in the Annual Report is:
•  materially inconsistent with the information in the audited financial 

statements; or

•  apparently materially incorrect based on, or materially inconsistent 

with, our knowledge of the parent company acquired in the course of 
performing our audit; or

•  otherwise misleading.

We have no exceptions to report arising from this responsibility.
Under the Companies Act 2006 we are required to report to you if, in 
our opinion:
•  we have not received all the information and explanations we require 

for our audit; or

186

•  adequate accounting records have not been kept by the parent 

• 

company, or returns adequate for our audit have not been received 
from branches not visited by us; or
the financial statements and the part of the Directors’ Remuneration 
Report to be audited are not in agreement with the accounting 
records and returns.

We have no exceptions to report arising from this responsibility.

Directors’ remuneration report - Companies Act 2006 opinion
In our opinion, the part of the Directors’ Remuneration Report to be 
audited has been properly prepared in accordance with the Companies 
Act 2006.

Other Companies Act 2006 reporting
Under the Companies Act 2006 we are required to report to you if, in 
our opinion, certain disclosures of directors’ remuneration specified by 
law are not made. We have no exceptions to report arising from 
this responsibility. 

RESPONSIBILITIES FOR THE FINANCIAL STATEMENTS AND 
THE AUDIT
As explained more fully in the Statement of Directors’ Responsibilities 
set out on page 118, the directors are responsible for the preparation of 
the financial statements and for being satisfied that they give a true and 
fair view.

Our responsibility is to audit and express an opinion on the financial 
statements in accordance with applicable law and ISAs (UK & Ireland). 
Those standards require us to comply with the Auditing Practices 
Board’s Ethical Standards for Auditors.

This report, including the opinions, has been prepared for and only for 
the parent company’s members as a body in accordance with Chapter 3 of 
Part 16 of the Companies Act 2006 and for no other purpose. We do not, 
in giving these opinions, accept or assume responsibility for any other 
purpose or to any other person to whom this report is shown or into 
whose hands it may come save where expressly agreed by our prior 
consent in writing.

We conducted our audit in accordance with ISAs (UK & Ireland). An 
audit involves obtaining evidence about the amounts and disclosures in 
the financial statements sufficient to give reasonable assurance that the 
financial statements are free from material misstatement, whether caused 
by fraud or error. This includes an assessment of: 
•  whether the accounting policies are appropriate to the parent 

company’s circumstances and have been consistently applied and 
adequately disclosed; 
the reasonableness of significant accounting estimates made by the 
directors; and 
the overall presentation of the financial statements. 

• 

• 

We primarily focus our work in these areas by assessing the directors’ 
judgements against available evidence, forming our own judgements, 
and evaluating the disclosures in the financial statements.

We test and examine information, using sampling and other auditing 
techniques, to the extent we consider necessary to provide a reasonable 
basis for us to draw conclusions. We obtain audit evidence through 
testing the effectiveness of controls, substantive procedures or a 
combination of both. 

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415In addition, we read all the financial and non-financial information in the 
Annual Report to identify material inconsistencies with the audited 
financial statements and to identify any information that is apparently 
materially incorrect based on, or materially inconsistent with, the 
knowledge acquired by us in the course of performing the audit. If we 
become aware of any apparent material misstatements or inconsistencies we 
consider the implications for our report. With respect to the Strategic 
Report, Directors’ Report and Corporate Governance Statement, we 
consider whether those reports include the disclosures required by 
applicable legal requirements.

OTHER MATTER
We have reported separately on the group financial statements of St. James’s 
Place plc for the year ended 31 December 2016.

Jeremy Jensen (Senior Statutory Auditor)
for and on behalf of PricewaterhouseCoopers LLP
Chartered Accountants and Statutory Auditors
London
27 February 2017

Annual Report and Accounts 2016

187

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationPARENT COMPANY STATEMENT OF FINANCIAL POSITION

Investment in subsidiaries

Current assets
Amounts owed by Group undertakings

Current liabilities
Corporation tax liabilities
Amounts owed to Group undertakings

Net current assets

Net assets

Equity
Share capital
Share premium 
Share option reserve
Miscellaneous reserves
Retained earnings

Total shareholders’ funds

As at
31 December
2016

As at 
31 December
2015

Note

2

6

6

3

£’Million

375.5 

£’Million

352.8 

484.9 

242.1 

(0.7)
(191.4)

292.8 

668.3 

79.1 
164.5 
130.0 
0.1 
294.6 

668.3 

(0.7)
– 

241.4 

594.2 

78.7 
158.3 
107.3 
0.1 
249.8 

594.2 

The financial statements on pages 188 to 194 were approved by the Board of Directors on 27 February 2017 and signed on its behalf by:

David Bellamy
Chief Executive

Andrew Croft
Chief Financial Officer

The notes and information on pages 190 to 194 form part of these financial statements.

188

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415PARENT COMPANY STATEMENT OF CHANGES IN EQUITY

At 1 January 2015
Profit and total comprehensive 

income for the year

Dividends
Issue of share capital
Exercise of options
Cost of share options expensed in 

subsidiary

At 31 December 2015

Profit and total comprehensive 

income for the year

Dividends
Issue of share capital
Exercise of options
Cost of share options expensed 

in subsidiary

At 31 December 2016

Note

Share
Capital

£’Million
77.9

Share
Premium

Share Option 
Reserve

Miscellaneous 
Reserves

£’Million
147.4

£’Million
92.6

£’Million
0.1

Retained 
Earnings

£’Million
190.4 

Total 
Shareholders’ 
Funds

£’Million
508.4 

5
3

5
3

0.3
0.5

1.9
9.0

78.7

158.3

0.4 

0.9 
5.3 

79.1 

164.5 

14.7

107.3

22.7

130.0 

190.2 
(130.8)

0.1

249.8 

200.0
(155.2)

0.1 

294.6 

190.2 
(130.8)
2.2 
9.5 

14.7 

594.2

200.0 
(155.2)
0.9 
5.7 

22.7 

668.3 

As at 31 December 2016 the total distributable reserves of the Company were £294.6 million (2015: £249.8 million). Information on the 
Company’s dividend policy can be found within Note 5 on page 192.

The notes and information on pages 190 to 194 form part of these financial statements.

Annual Report and Accounts 2016

189

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place Foundation 
 
NOTES TO THE PARENT COMPANY 
FINANCIAL STATEMENTS

1. ACCOUNTING POLICIES
Basis of preparation
St. James’s Place plc (‘the Company’) is a limited liability Company 
incorporated in England and Wales, domiciled in the United Kingdom 
and whose shares are publicly traded. The Company offers a range of 
insurance, investment and other wealth management services through its 
subsidiaries, which are incorporated in the UK, Ireland and Asia.

Significant accounting policies
The following principal accounting policies have been applied 
consistently to all the years presented.

(a) Investment return
Investment return comprises dividends from subsidiaries, which are 
accounted for when received.

The financial statements have been prepared under the historical costs 
convention, on a going concern basis and in accordance with Financial 
Reporting Standard 101 (FRS 101) ‘Reduced Disclosure Framework’ 
and the Companies Act 2006 as applicable to companies using FRS 101.

(b) Taxation
Taxation is based on profits and income for the year as determined in 
accordance with the relevant tax legislation, together with adjustments 
to provisions for prior years.

(c) Investment in subsidiaries
Investments in subsidiaries are carried at cost stated after any 
impairment losses, plus the cost of equity settled share awards granted 
by the Company of its own shares.

(d) Receivables
Receivables are initially recognised at fair value and subsequently held at 
amortised cost less impairment losses.

(e) Amounts owed to Group undertakings
Amounts owed to Group undertakings initially are recognised at fair 
value and subsequently held at amortised cost.

(f) Impairment losses
Non-financial assets not ready to use are not subject to amortisation and 
are tested annually for impairment. Assets that are subject to 
amortisation are reviewed for impairment when circumstances or events 
indicate there may be uncertainty over this value. An impairment loss is 
recognised for the amount by which the asset’s carrying amount exceeds 
its recoverable amount. The recoverable amount is the higher of an 
asset’s fair value less costs to sell and value in use. 

The preparation of financial statements in compliance with FRS 101 
requires the use of certain critical accounting estimates. It also requires 
management to exercise judgement in applying the Company’s 
accounting policies. No significant accounting judgements have 
been made.

FRS 101 – Reduced disclosure exemptions
The Company has taken advantage of the following disclosure 
exemptions under FRS 101:
• 
• 

the requirements of IFRS 7 Financial Instruments: Disclosures;
the requirements of paragraphs 91 to 99 of IFRS 13 Fair Value 
Measurement;
the requirement in paragraph 38 of IAS 1 Presentation of Financial 
Statements to present comparative information in respect of paragraph 
79(a)(iv) of IAS 1;
the requirements of paragraphs 10(d), 10(f), 16, 38A, 38B, 38C, 
38D, 40A, 40B, 40C, 40D, 111 and 134-136 of IAS 1 Presentation of 
Financial Statements;
the requirements of IAS 7 Statement of Cash Flows;
the requirements of paragraph 17 and 18A of IAS 24 Related Party 
Disclosures;
the requirements in IAS 24 Related Party Disclosures to disclose related 
party transactions entered into between two or more members of a 
group, provided that any subsidiary which is a party to the 
transaction is wholly owned by such a member; and
the requirements of paragraphs 130(f)(ii), 130(f)(iii), 134(d) to 
134(f) and 135(c) to 135(e) of IAS 36 Impairment of Assets, provided 
that equivalent disclosures are included in the consolidated financial 
statements of the group in which the entity is consolidated.

• 

• 

• 
• 

• 

• 

In publishing the Parent Company financial statements, the Company 
has taken advantage of the exemption in Section 408 of the Companies 
Act 2006 not to present its individual income statement and related 
notes that form part of these financial statements. The Company is not 
required to present a statement of comprehensive income. The 
Company’s profit after tax for the financial year was £200.0 million 
(2015: £190.2 million) which can be seen in the statement of changes in 
equity on page 189.

Going concern
The Company is non-trading and has positive net assets, therefore the 
Company continues to adopt the going concern basis in preparing these 
financial statements.

190

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 031834152. INVESTMENT IN SUBSIDIARIES 

At 1 January 2015
Movements in the year
Impairment expense
Share awards granted 

At 31 December 2015

Movements in the year
Eliminated on derecognition of subsidiaries dissolved in the year
Share awards granted 

At 31 December 2016

Share Awards 
Granted

Impairment 
Provision

Cost

£’Million
311.4 

£’Million
92.6 

£’Million
(1.9)

Net Book 
Value

£’Million
402.1 

– 
– 

311.4 

(42.0)
– 

269.4 

– 
14.7 

107.3 

– 
22.7 

130.0 

(64.0)
– 

(65.9)

42.0 
– 

(23.9)

(64.0)
14.7 

352.8 

– 
22.7 

375.5 

The Directors believe that the carrying value of the investments is supported by their underlying net assets. 

During the year St. James’s Place Partnership Limited, a subsidiary of the Company, was dissolved. The investment in this subsidiary was carried 
at nil net book at 31 December 2015, with the cost of £42.0 million having been fully provided for in previous years. 

Principal Subsidiary Undertakings at 31 December 2016

Investment Holding Companies

Life Assurance

Unit Trust Management
Unit Trust Administration and ISA Management
Distribution
Management Services
IFA Acquisitions
Asia Distribution
Discretionary Fund Management

*  The Company operates a branch in Singapore.
**  The Company operates a branch in the Republic of Ireland.

St. James’s Place Investments plc
St. James’s Place Wealth Management Group plc
St. James’s Place DFM Holdings Limited
St. James’s Place UK plc
St. James’s Place International plc (incorporated in Ireland)*
St. James’s Place Unit Trust Group Limited
St. James’s Place Investment Administration Limited
St. James’s Place Wealth Management plc
St. James’s Place Management Services Limited**
St. James’s Place Acquisition Services Limited
St. James’s Place International Distribution Limited
Rowan Dartington & Co. Limited

The Company owns, either directly or indirectly, 100% of the voting ordinary equity share capital of the above-named subsidiaries. A full list of 
the St. James’s Place Group subsidiary undertakings can be found on pages 180 and 181 of the St. James’s Place Annual Report and Accounts.

All of these companies are registered in England and Wales and operate principally in the United Kingdom except where otherwise stated.

Annual Report and Accounts 2016

191

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationNOTES TO THE PARENT COMPANY 
FINANCIAL STATEMENTS continued

3. SHARE CAPITAL

At 1 January 2015
– Issue of shares
– Exercise of options

At 31 December 2015
– Issue of shares
– Exercise of options

At 31 December 2016

Number of
Ordinary 
Shares

Called up
Share Capital

519,447,391
206,366
5,011,455

524,665,212
108,819
2,708,317

527,482,348

£’Million
77.9
0.3
0.5

78.7
–
0.4

79.1

The total authorised number of ordinary shares is 605 million (2015: 605 million), with a par value of 15 pence per share (2015: 15 pence per 
share). All issued shares are fully paid.

2,817,136 shares (2015: 5,217,821) were issued in the year at a nominal value of £0.4 million (2015: £0.8 million), for which the Company 
received consideration of £6.6 million (2015: £11.7 million).

4. AUDITORS’ REMUNERATION
The total audit fee in respect of the Group is set out in Note 5 on page 141 of the consolidated financial statements. The audit fee charged to the 
Company for the year ended 31 December 2016 is £1,000 (2015: £1,000).

5. DIVIDENDS
The following dividends have been paid by the Group:

Final dividend in respect of previous financial year
Interim dividend in respect of current financial year

Total

Year Ended
31 December
2016

Year Ended
31 December
2015

Year Ended
31 December
2016

Year Ended
31 December
2015

Pence per
share

Pence per
share

£’Million

£’Million

17.24
12.33

29.57

14.37
10.72

25.09

90.4
64.8

155.2

74.8
56.0

130.8

The Directors have recommended a final dividend of 20.67 pence per share (2015: 17.24 pence). This amounts to £109 million (2015: £90.4 
million) and will, subject to shareholder approval at the Annual General Meeting, be paid on 12 May 2017 to those shareholders on the register as 
at 7 April 2017.

Dividend resources
The Company’s policy is to increase the dividend in line with the underlying performance of the business, measured with reference to the cash and 
underlying cash result. The capacity of the Company to make dividend payments to shareholders is determined by the availability of distributable 
reserves and cash resources. 

Distributable reserves
The Company is a non-trading investment holding Company which derives its distributable reserves from dividends paid by its subsidiaries. The 
primary subsidiary which pays dividends to the Company is St. James’s Place Wealth Management Group plc, an intermediate holding Company 
which in turn receives dividends primarily from St. James’s Place UK plc, St. James’s Place Unit Trust Group Limited and St. James’s Place 
Investment Administration Limited. Ongoing solvency requirements within the life assurance, unit trust and financial services companies of the 
Group limit their ability to distribute all their distributable reserves. (Analysis of solvency requirements is included in the Solvency section of the 
Financial Review on page 43 and further information about regulation and capital requirements is included in Note 18 on page 168.)

The Directors review the distributable reserves of the Company ahead of each interim and final dividend being proposed to ensure the Company 
has sufficient distributable reserves to allow a lawful dividend to be paid. As at 31 December 2016, the total distributable reserves of the Company 
were £294.6 million (2015: £249.8 million). The Directors are satisfied that this is sufficient to support the proposed dividend of £109 million.

192

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415Cash resources
The shareholder cash resources within the Group at 31 December 2016 were £345.9 million (2015: £233.5 million) as set out in Note 10 to the 
consolidated financial statements. These cash resources are held by the operating entities within the Group. The cash generated by the Group during 
the year attributable to shareholders was £199.5 million on an underlying cash basis (2015: £182.1 million), and £175.4 million on a cash basis (2015: 
£171.5 million) as set out in the Financial Review on page 41. Under both bases the cash generated during the year is sufficient to cover the total 
proposed dividend for 2016 of £109 million. 

The cash and underlying cash bases should not be confused with the IFRS Statement of Cash Flows, which is presented in accordance with IAS 7 
on page 130.

6. RELATED PARTY TRANSACTIONS AND BALANCES
At the year end the following related party balances existed. All related parties in the tables below are subsidiaries of the Company, whether directly 
or indirectly held:

Investments in Group companies
St. James’s Place Wealth Management Group plc
St. James’s Place Investments plc
St. James’s Place DFM Holdings Limited

Total
Intra group debtors
St. James’s Place Wealth Management Group plc
St. James’s Place Partnership Services Limited
St. James’s Place DFM Holdings Limited
St. James’s Place Investments plc
St. James’s Place Management Services Limited
St. James’s Place International Distribution Limited

Total
Intra group creditors
St. James’s Place Management Services Limited
St. James’s Place Investments plc

Total

31 December
2016

31 December
2015

£’Million

£’Million

216.6
157.9
1.0

375.5

423.2
60.7
1.0
–
–
–

484.9

0.7
190.7

191.4

194.9
157.9
–

352.8

–
–
–
238.8
1.4
1.9

242.1

–
–

–

During the year, the Company received £200.7 million (2015: £254.9 million) dividends from subsidiary undertakings.

The total value of St. James’s Place funds under management held by related parties of the Company as at 31 December 2016 was £26.5 million (2015: 
£20.4 million). The total value of dividends paid to related parties of the Company during the year was £1.4 million (2015: £1.3 million).

Annual Report and Accounts 2016

193

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationNOTES TO THE PARENT COMPANY 
FINANCIAL STATEMENTS continued

6. RELATED PARTY TRANSACTIONS AND BALANCES 
continued
The following wholly-owned subsidiaries of St. James’s Place plc have 
taken advantage of the exemption from statutory audit granted by 
section 479A of the Companies Act 2006. In accordance with section 
479C, St. James’s Place plc has therefore guaranteed all the outstanding 
liabilities as at 31 December 2016 of:

BFS Financial Services Limited
Cabot Portfolio Nominees Limited
Chapman Associates Limited
Chapman Hunter Group Limited
Colston Portfolio Nominees Limited
Dartington Portfolio Nominees Limited
G.M.B. Financial Services Limited
Hale Financial Solutions Limited
Lansdown Place Group Holdings Limited
LP Auto Enrolment Solutions Limited
LP Financial Management Limited
Lansdown Place Wealth Management Limited
M.H.S. (Holdings) Limited
PFPTime Limited
RD Portfolio Nominees Limited
Rowan Dartington Holdings Limited
Rowan Dartington Trustees Limited
SJP AESOP Trustees Limited
SJPC Corporate Investments Limited
Stafford House Investments Limited
St. James’s Place (Properties) Limited
St. James’s Place Acquisition Services Limited
St. James’s Place Client Solutions Limited
St. James’s Place Corporate Secretary Limited
St. James’s Place DFM Holdings Limited
St. James’s Place EIS Limited
St. James’s Place International Distribution Limited
St. James’s Place Investments plc
St. James’s Place Nominees Limited
Technical Connection Limited

04609753
03636010
03047530
06034452
02763967
01489542
04074782
04373946
06390547
08257531
02195886
05458948
00559995
04047197
02752124
07470226
05224173
04089795
01476292
03866935
06890166
07730835
05487108
09131866
09687687
10110255
08798683
01773177
08764214
03178474

7. DIRECTORS’ EMOLUMENTS
The Directors’ responsibilities relate primarily to the trading companies 
of the Group and accordingly their costs are charged to those companies 
and none are met by the Parent Company. Disclosure of the Directors’ 
emoluments is made within the Remuneration Report on page 103.

8. COMPANY INFORMATION
In the opinion of the Directors there is not considered to be any ultimate 
controlling party.

Copies of the consolidated financial statements of St. James’s Place plc 
may be obtained from the Company Secretary, St. James’s Place plc, 
St. James’s Place House, 1 Tetbury Road, Cirencester, Gloucestershire, 
GL7 1FP. 

194

St. James’s Place plc

Annual Report and Accounts 2016 

Registered No. 03183415

S
t
r
a
t
e
g
i
c
R
e
p
o
r
t

G
o
v
e
r
n
a
n
c
e

i

F
n
a
n
c
i
a

l

S
t
a
t
e
m
e
n
t
s

O
t
h
e
r

I
n
f
o
r

m
a
t
i

o
n

OTHER 
INFORMATION

CONTENTS 

– Shareholder Information

– How to Contact us and Advisers 

– St. James’s Place Partnership Locations

– Glossary of Alternative Performance Measures

– Glossary of Terms

Annual Report and Accounts 2016

St. James’s Place plc

195

St. James’s Place Foundation 
 
 
SHAREHOLDER INFORMATION

ANALYSIS OF NUMBER OF SHAREHOLDERS

Analysis by Number of Shares
1 – 999
1,000– 9,999
10,000 – 99,999
100,000 and above

2017 FINANCIAL CALENDAR

Ex-dividend date for final dividend
Record date for final dividend
Announcement of first quarter new business
Annual General Meeting
Payment date for final dividend
Announcement of Interim Results and second quarter new business
Ex-dividend date for interim dividend
Record date for interim dividend
Payment date for interim dividend
Announcement of third quarter new business

Holders

% Shares Held

2,401
2,105
572
332

5,410

44.38
38.91
10.57

892,083
6,231,838
18,108,979
6.14 502,249,448

%

0.17
1.18
3.43
95.22

100.00

527,482,348

100.00

Thursday, 6 April 2017
Friday, 7 April 2017
Tuesday, 25 April 2017
Thursday, 4 May 2017
Friday, 12 May 2017
Thursday, 27 July 2017
Thursday, 31 August 2017
Friday, 1 September 2017
Friday, 29 September 2017
Tuesday, 24 October 2017

The above dates are subject to change and further information on the 2017 financial calendar can be found on the Company’s website, www.sjp.co.uk.

DIVIDEND REINVESTMENT PLAN
If you would prefer to receive new shares instead of cash dividends, please complete a Dividend Reimbursement Plan (DRIP) Form, which is available 
from our Registrars, Computershare Investor Services PLC. Their contact details are on page 197.

SHARE DEALING
A telephone share dealing service has been established with the Registrars, Computershare Investor Services PLC, which provides shareholders with a 
simple way of buying or selling St. James’s Place plc shares on the London Stock Exchange. If you are interested in this service, telephone 0370 703 0084.

An internet share dealing service is also available. Further information about share dealing services can be obtained by logging on to: 
www.computershare.com/dealing/uk. 

ELECTRONIC COMMUNICATIONS
If you would like to have access to shareholder communications such as the Annual Report and the Notice of General Meeting through the internet 
rather than receive them by post, please register at www.investorcentre.co.uk/ecomms.

196

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415HOW TO CONTACT US AND ADVISERS 

HOW TO CONTACT US

Registered Office
St. James’s Place House
1 Tetbury Road
Cirencester
Gloucestershire
GL7 1FP

Tel: 01285 640302
www.sjp.co.uk

Chair
Sarah Bates
email c/o: liz.kelly@sjp.co.uk

Chief Executive
David Bellamy
email: david.bellamy@sjp.co.uk

Chief Financial Officer
Andrew Croft
email: andrew.croft@sjp.co.uk

Company Secretary
Elizabeth Kelly
email: liz.kelly@sjp.co.uk

Customer Service
Caroline Hallat
Tel: 01285 878140
email: caroline.hallat@sjp.co.uk

Analyst Enquiries
Tony Dunk
Tel: 020 7514 1963
email: tony.dunk@sjp.co.uk

Media Enquiries
Bell Pottinger
Tel: 020 3772 2566
email: SJP@BellPottinger.com

ADVISERS

Bankers

Bank of Scotland
150 Fountainbridge
Edinburgh
EH3 9PE

Barclays Bank PLC
1 Churchill Place 
London
E14 5HP

Metro Bank plc
One Southampton Row
London
WC1B 5HA

Santander UK plc
2 Triton Square
Regents Place
London

The Royal Bank of Scotland
135 Bishopsgate
London
EC2M 3UR

Brokers

JPMorgan Cazenove Limited
25 Bank Street
London
E14 5JP

Bank of America Merrill Lynch
2 King Edward Street
London
EC1A 1HQ

Independent Auditors

PricewaterhouseCoopers LLP
Chartered Accountants and Statutory Auditors
7 More London Riverside
London
SE1 2RT

Registrars & Transfer Office

Computershare Investor Services PLC
The Pavilions
Bristol
Bridgwater Road
BS13 8AE
email: webqueries@computershare.co.uk
Tel: 0370 702 0197
www.investorcentre.co.uk/contactus

Annual Report and Accounts 2016

197

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationST. JAMES’S PLACE PARTNERSHIP LOCATIONS

UNITED KINGDOM

1 ABERDEEN
Mark Wyllie
mark.wyllie@sjp.co.uk 
Tel: 0122 420 2400

2 GLASGOW

Ross Cameron
ross.cameron@sjp.co.uk
Tel: 0141 304 1700

3 EDINBURGH
Steve Herkes
steve.herkes@sjp.co.uk
Tel: 0131 459 9200

4 NEWCASTLE
Philip Pringle
philip.pringle@sjp.co.uk
Tel: 0191 260 5373

5 BELFAST

Keith Willett
keith.willett@sjp.co.uk
Tel: 028 9072 6500

6 LEEDS

Tim Willis
tim.willis@sjp.co.uk
Tel: 0113 244 4054

7 MANCHESTER
Frank Gorrie
frank.gorrie@sjp.co.uk
Tel: 0161 834 9480

8 LIVERPOOL
John Ronan
john.ronan@sjp.co.uk
Tel: 0151 224 8700

9 NOTTINGHAM
Andy Marks
andy.marks@sjp.co.uk
Tel: 0115 924 2899

10 SOLIHULL

Sean McKillop
sean.mckillop@sjp.co.uk
Tel: 0121 733 6733

ASIA

198

1

2

3

5

4

6

9

7

8

10

13

12

16

11

14
15

12 NEWBURY
Chris Faerber
chris.faerber@sjp.co.uk
Tel: 01635 582424 

13 BRISTOL

George Hills 
george.hills@sjp.co.uk
Tel: 01454 618700 

14 CANARY WHARF

Paolo Payne
paolo.payne@sjp.co.uk
Tel: 020 7516 5700

CITY
Roger McKibbin
roger.mckibbin@sjp.co.uk
Tel: 020 7638 2400 

ELSTREE
Mark Newman
mark.newman@sjp.co.uk
Tel: 020 8207 4000

HAMILTON PLACE
Nick Brett
nick.brett@sjp.co.uk
Tel: 020 7495 1771

KINGSWAY
Ryan McDonald
ryan.mcdonald@sjp.co.uk
Tel: 020 7744 1600

PICCADILLY
Damien Bradbury
damien.bradbury@sjp.co.uk
Tel: 020 7399 6889

15 WESTERHAM
David McIntosh
david.mcintosh@sjp.co.uk
Tel: 01959 561 606

11 WITHAM

Daniel Giacomelli
daniel.giacomelli@sjp.co.uk
Tel: 01376 501947 

16 SOLENT
Ian Grant
ian.grant@sjp.co.uk
Tel: 01489 881400

17 SHANGHAI

Oliver Wickham
Email: Shanghai.info@sjp.asia
Tel: +86 21 6045 2688

19 SINGAPORE
Nigel Preston
Email: Singapore.info@sjp.asia
Tel: +65 6536 0121

18 HONG KONG
Ian Burns
Email: Hongkong.info@sjp.asia
Tel: +852 2824 1083

17

18

19

St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415GLOSSARY OF ALTERNATIVE PERFORMANCE MEASURES

Within the Annual Report and Accounts various alternative performance measures (APMs) are disclosed. An APM is a measure of financial 
performance, financial position or cash flows which is not defined by the relevant financial reporting framework, which for the Group is International 
Financial Reporting Standards (IFRS) as adopted by the European Union. APMs are used to provide greater insight into the performance of the Group 
and the way it is managed by the Directors. The table below defines each APM, explains why it is used and, if applicable, where the APM has been 
reconciled to IFRS:

Reconciliation to the
financial statements
Refer to page 39.

Why is this measure used?
Our ability to satisfy our liabilities to clients, 
and consequently our solvency, is central to our 
business. By removing the liabilities which are 
fully matched by assets, this presentation allows 
the reader to focus on the business operation. 
It also provides a simpler comparison with other 
wealth management companies. 

Refer to page 34 and 
also see Note 3 - 
Segment Profit.

IFRS methodology recognises non-cash items 
such as deferred tax and share options. By 
contrast, dividends can only be paid to 
shareholders from appropriately fungible assets. 
The Board therefore uses the cash results to 
monitor the level of cash generated by the 
business.

While the Cash result gives an absolute measure 
of the cash generated in the year, the 
Underlying and Operating cash results are 
particularly useful for monitoring the expected 
long-term rate of cash emergence, which is 
particularly useful in considering the 
supportability of dividends and sustainable 
dividend growth.

APM
Solvency II net assets  Based on IFRS Net Assets, but with the 

Definition

following adjustments:

Cash reults, 
Operating cash result 
and Underlying cash 
result.

1. Reflection of the recognition requirements of 
the Solvency II regulations for assets and 
liabilities. In particular this removes, DAC, 
DIR, PVIF, other intangibles and some other 
small items which are treated as inadmissible 
from a regulatory perspective; and 

2. Adjustment to remove the matching client 
assets and the liabilities as these do not represent 
shareholder assets. 

No adjustment is made to deferred tax as this is 
treated as an allowable asset in the Solvency II 
regulation. 

The Cash result is defined as the movement 
between the opening and closing Solvency II net 
assets adjusted for the following items: 

1. The movement in deferred tax is removed to 
reflect just the cash realisation from the deferred 
tax position;

2. The movements in goodwill and other 
intangibles are included; and

3. Other changes in equity, such as dividends 
paid in the year and share option costs, are 
excluded.

The Operating cash result reflects the regular 
emergence of cash from the business operations. 
The Underlying cash results additionally reflects 
the cash impact of the strategic investments we 
are making. 

Finally, the Cash result reflects all other cash 
items, including those whose emergence is 
volatile, varying over time and often influenced 
by markets, together with the short term costs 
associated with the back-office infrastructure 
project. 

Neither the cash result nor the underlying cash 
result should be confused with the IFRS 
consolidated statement of cash flows which is 
prepared in accordance with IAS 7.

Annual Report and Accounts 2016

199

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationGLOSSARY OF ALTERNATIVE PERFORMANCE MEASURES 
continued

APM
Underlying cash basic 
and diluted earnings 
per share (EPS)

Definition
These EPS measures are calculated as 
Underlying cash divided by the number of shares 
used in the calculation of IFRS basic and 
diluted EPS.

Why is this measure used?
As Underlying cash is the best reflection of the 
cash generated by the business, Underlying cash 
EPS measures allow analysis of the shareholder 
cash generated by the business by share.

Total embedded value A discounted cash flow valuation methodology, 

assessing the long-term economic value of the 
business. 

Our embedded value is determined in line with 
the EEV principles, originally set out by the 
Chief Financial Officers (CFO) Forum in 2004, 
and amended for subsequent changes to the 
principles, including those published in April 
2016, following the implementation of 
Solvency II. 

EEV profit 

Derived as the movement in the Total EEV 
during the year. 

EEV operating profit  A discounted cash flow valuation methodology, 

assessing the long-term economic value of the 
business. 

Our embedded value is determined in line with 
the EEV principles, originally set out by the 
Chief Financial Officers (CFO) Forum in 2004, 
and amended for subsequent changes to the 
principles, including those published in April 
2016, following the implementation of 
Solvency II. 

The EEV operating profit reflects the total EEV 
result with an adjustment to strip out the impact 
of stock market and other economic effects 
during the year. 

EEV operating profit 
basic and diluted 
earnings per share 
(EPS)

These EPS measures are calculated as EEV 
operating profit after tax divided by the number of 
shares used in the calculation of IFRS basic and 
diluted EPS.

Net asset value per 
share (EEV)

EEV net asset value per share is calculated as the 
EEV net assets divided by the year end number of 
ordinary shares.

Life business and wealth management business 
differ from most other businesses, in that the 
expected shareholder income from the sale of a 
product emerges over a long period in the 
future. We therefore complement the IFRS and 
cash results by providing additional disclosure 
on an Embedded Value basis, which brings into 
account the net present value of expected future 
cash flows, as we believe that a measure of total 
economic value of the Group is useful to 
investors.

Both the IFRS and Cash results reflect only the 
cash flows in the year. However, our business is 
long-term, and activity in the year can generate 
business with a long-term value. We therefore 
believe it is helpful to understand the full 
economic impact of activity in the year, which 
is the aim of the EEV methodology. 

Both the IFRS and cash results reflect only the 
cash flows in the year. However, our business is 
long-term, and activity in the year can generate 
business with a long-term value. We therefore 
believe it is helpful to understand the full 
economic impact of activity in the year, which is 
the aim of the EEV methodology.

Within the EEV, many of the future cash flows 
derive from fund charges, which change with 
movements in stock markets. Since the impact 
of these changes is typically unrelated to the 
performance of the business, we believe that the 
EEV operating profit (reflecting the EEV profit, 
adjusted to reflect only the expected investment 
performance and no change in economic basis) 
provides the most useful measure of embedded 
value performance in the year. 

As EEV operating profit is the best reflection 
of the EEV generated by the business, EEV 
operating profit EPS measures allow analysis of 
the long-term value generated by the business 
by share.

Total embedded value provides a measure 
of total economic value of the Group, and 
assessing the NAV per share allows analysis 
of the overall value of the Group by share.

Reconciliation to the
financial statements
Not applicable.

Not applicable.

See Note 3 – Segment 
Profit. 

See Note 3 – Segment 
Profit. 

Not applicable.

Not applicable.

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St. James’s Place plcAnnual Report and Accounts 2016 Registered No. 03183415APM
Policyholder and 
shareholder tax

Profit before 
shareholder tax 

Definition
Shareholder tax is estimated by making an 
assessment of the effective rate of tax that is 
applicable to the shareholders on the profits 
attributable to the shareholders. This is 
calculated by applying the appropriate effective 
corporate tax rates to the shareholder profits. 

In effect the shareholder tax is assessed by 
calculating the expected level of tax implied by 
the post-tax result, but with explicit adjustment 
in the calculation for any significant one-off tax 
adjustments. 

The remainder of the tax charge represents tax 
on policyholder’s investment returns. 

This calculation method is consistent with the 
legislation relating to the calculation of the tax 
on shareholder’s profits. 

A profit measure which reflects the IFRS result 
adjusted for policyholder tax, but before 
deduction of shareholder tax. Within the 
consolidated statement of comprehensive income 
the full title of this measure is ‘Profit before tax 
attributable to shareholders’ returns.’

Underlying profit

A profit measure which reflects the IFRS result 
adjusted to remove the DAC, DIR and PVIF 
adjustments.

Net asset value per 
share (IFRS)

IFRS net asset value per share is calculated as the 
IFRS net assets divided by the year end number 
of ordinary shares.

Why is this measure used?
The UK tax regime facilitates the collection of 
tax from life insurance policyholders by making 
an equivalent charge within the corporate tax of 
the Company. The total tax charge for the 
insurance companies therefore comprises both 
this element and an element more closely 
related to normal corporation tax. 

Life insurance business impacted by this tax 
typically includes policy charges which align 
with the tax liability, to mitigate the impact on 
the corporate. As a result when policyholder 
tax increases, the charges also increase. Given 
these offsetting items can be large, and typically 
don’t perform in line with the business, it is 
beneficial to be able to identify the two 
elements separately. We therefore refer to that 
part of the overall tax charge, which is deemed 
attributable to policyholders, as policyholder 
tax, and the rest as shareholder tax. 

The IFRS methodology requires that the tax 
recognised in the financial statements should 
include the tax incurred on behalf of 
policyholders in our UK life assurance 
Company. Since the policyholder tax charge is 
unrelated to the performance of the business, 
we believe it is useful to separately identify the 
profit before shareholder tax, which reflects the 
IFRS profit before tax, adjusted for tax paid on 
behalf of policyholders. 

The IFRS methodology promotes recognition of 
profits in line with the provision of services and 
so, for long-term business, some of the initial cash 
flows are spread over the life of the contract 
through the use of intangible assets and liabilities 
(known as DAC – Deferred Acquisition Costs and 
DIR – Deferred Income). Due to the retail 
distribution review (RDR) regulation change in 
2013, there was a step change in the progression 
of these items in our financial statements, which 
resulted in significant accounting presentation 
changes despite the fundamentals of our 
vertically-integrated business remaining 
unchanged. We therefore believe it is useful to 
consider the IFRS result having removed away the 
impact of movements in these intangibles as it 
better reflects the underlying performance of 
the business.

Total IFRS net assets provides a measure of 
value of the Group, and assessing the NAV per 
share allows analysis of the overall value of the 
Group by share.

Reconciliation to the
financial statements
Disclosed as separate 
line items in the 
statement of 
comprehensive 
income on page 127.

Disclosed as a separate 
line item in the 
statement of 
comprehensive 
income on page 127.

Refer to page 34.

Not applicable.

Annual Report and Accounts 2016

201

St. James’s Place plcStrategic ReportGovernanceFinancial StatementsOther InformationSt. James’s Place FoundationGLOSSARY OF TERMS

Adviser or Financial Adviser
An individual who is authorised by an appropriate regulatory authority to 
provide financial advice. In the UK our advisers are authorised by 
the FCA. 

Administration Platform, also Bluedoor
A new client-centric administration system, being developed in 
conjunction with our third party outsourced administration 
provider, IFDS. 

Capita 
A provider of business process outsourcing and integrated professional 
support service solutions, which is our third party outsourced provider, 
responsible for the administration of our Dublin-based life insurance 
company, SJPI. 

Chief Operating Decision Maker
The Executive Committee of the Board (Executive Board) which is 
responsible for allocating resources and assessing the performance of the 
operating segments.

Client Advocacy
The Company requests feedback from clients each year through a survey 
distributed with the annual Wealth Account. Advocacy is measured by 
the response to the question ‘Would you recommend SJP services to 
others?’. The potential responses distinguish between ‘Yes, and have 
done so already’, ‘Yes, but have yet to do so’ and ‘No’.

Client Numbers
The number of individuals who have received advice from a 
St. James’s Place Partner and own a St. James’s Place wrapper. 

Client Retention 
Client retention is assessed by calculating the proportion of clients at 
1 January in the year who remain as a client throughout the year and are 
still a client on 31 December of the same year. 

Company
The Company refers to St. James’s Place plc, which is also referred to as 
‘St. James’s Place’, ‘St. James’s Place plc’ and ‘SJP' throughout the 
Annual Report and Accounts.

Deferred Acquisition Costs (DAC)
An intangible asset required to be established through the application of 
IFRS to our long-term business. The value of the asset is equal to the 
amount of all costs which accrue in line with new business volumes. The 
asset is amortised over the expected lifetime of the business. 

Deferred Income (DIR)
Deferred income which arises from the requirement in IFRS that initial 
charges on long-term financial instruments should only be recognised 
over the lifetime of the business. The initial amount of the balance is 
equal to the charge taken. 

Discretionary Fund Management (DFM)
A generic term for a form of investment management in which buy and 
sell decisions are made (or assisted) by a portfolio manager for a client’s 
account. Within St. James’s Place, the services provided by Rowan 
Dartington (including investment management, advisory stockbroking 
and wealth planning) are collectively referred to as Discretionary Fund 
Management, distinguishing them from the services provided by our 
Partners and from the IMA.

Field Management Team
The team of managers within St. James’s Place with day to day 
responsibility for support and supervision of the Partnership.

Financial Conduct Authority (FCA)
The FCA is a company limited by guarantee and is independent of the 
Bank of England. It is responsible for the conduct of business regulation 
of all firms (including those firms subject to prudential regulation by the 
PRA) and the prudential regulation of all firms not regulated by the 
PRA. The FCA has three statutory objectives: securing an appropriate 
degree of protection for consumers, protecting and enhancing the 
integrity of the UK financial system, and promoting effective 
competition in the interests of consumers. 

Financial Services Compensation Scheme (FSCS)
The FSCS is the UK’s statutory compensation scheme for customers of 
authorised financial services firms. This means that the FSCS can pay 
compensation if a firm is unable, or is likely to be unable, to pay claims 
against it. The FSCS is an independent body, set up under the Financial 
Services and Markets Act 2000 (FSMA), and funded by a levy on 
‘authorised financial services firms’. The scheme covers deposits, 
insurance policies, insurance brokering, investments, mortgages and 
mortgage arrangement.

Funds under Management (FUM)
Represents all assets actively managed or administered by or on behalf of 
the Group, including all life insurance and unit trust assets, but not assets 
managed by third parties where we have only introduced or advised on 
the business. Assets managed by Rowan Dartington count as funds under 
management from the date of acquisition.

Gross Inflows
Total new funds under management accepted in the period. New funds 
accepted by Rowan Dartington count for Gross Inflows from the date of 
acquisition. 

Group
The Group refers to the Company together with its subsidiaries as listed 
in Note 23.

International Financial Data Services (IFDS)
A provider of investor and policyholder, administration and technology 
services. IFDS is our third party outsourced provider, responsible for the 
administration of our UK life insurance company, SJPUK, our unit trust 
manager, SJPUTG, and our investment administration company, SJPIA. 

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Rowan Dartington
A wealth management business providing investment management, 
advisory stockbroking and wealth planning services acquired by 
St. James’s Place during 2016.

Solvency II
New insurance regulations designed to harmonise EU insurance 
regulation which became effective on 1 January 2016. The key concerns 
of the regulation are to ensure robust risk management in insurance 
companies and to use that understanding of risk to help determine the 
right amount of capital for European insurance companies to hold to 
ensure their ongoing viability in all but the most severe stressed 
scenarios. 

St. James’s Place Foundation
The independent grant making charity established at the same time as the 
Company in 1992. More information about the Foundation can be found 
on page 61 or on the website www.sjpfoundation.co.uk. 

St. James’s Place Partner
A member of the St. James’s Place Partnership. Specifically, the 
individual or business that is registered as an Appointed Representative of 
St. James’s Place on the FCA website. St. James’s Place Partner 
businesses vary in size and structure. Many are sole traders but there are 
also a growing number of businesses employing many advisers. 

St. James’s Place Partnership
The collective name for all of our advisers, who are Appointed 
Representatives of St. James’s Place. 

State Street
State Street is a global financial services holding company offering 
custodian services, investment management services, and investment 
research and trading services. State Street is responsible for the custody 
of the majority of the St. James’s Place assets, and also provides other 
investment management services. 

International Financial Reporting Standards (IFRS)
These are accounting regulations designed to ensure comparable 
preparation and disclosure of statements of financial position, and are the 
standards that all publicly listed companies in the European Union are 
required to use. 

Investment Management Approach (IMA)
The IMA is how St. James’s Place manages clients’ investments. It is 
managed by the St. James’s Place Investment Committee, which in turn 
is advised by respected independent investment research consultancies, 
including Stamford Associates, Redington and AON Consulting. The 
Investment Committee is responsible for identifying fund managers for 
our funds, selecting from fund management firms all around the world. 
They are also responsible for monitoring the performance of our fund 
managers, and, if circumstances should change and it becomes necessary, 
then they are responsible for changing the fund manager as well. 

Net Inflows
Gross inflows less the amount of funds under management withdrawn by 
clients during the same period. The net inflows is the growth in funds 
under management not attributable to investment performance. 

Policyholder and Shareholder tax
The UK tax regime facilitates the collection of tax from life insurance 
policyholders by making an equivalent charge within the corporate tax of 
the Company. This part of the overall tax charge, which is attributable to 
policyholders, is called policyholder tax. The rest is shareholder tax. 

Prudential Regulatory Authority (PRA)
The PRA is a part of the Bank of England and is responsible for the 
prudential regulation of deposit taking institutions, insurers and major 
investment firms. The PRA has two statutory objectives: to promote the 
safety and soundness of these firms and, specifically for insurers, to 
contribute to the securing of an appropriate degree of protection for 
policyholders. 

Purchased Value of In-force (PVIF)
An intangible asset established on takeover or acquisition, reflecting the 
present value of the expected emergence of profits from a portfolio of 
long-term business. The asset is amortised in line with the emergence of 
profits. 

Registered Individuals (RI)
An individual who is registered by the FCA, particularly an individual 
who is registered to provide financial advice. See also Adviser and 
St. James’s Place Partner. 

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ST. JAMES’S PLACE PLC

St. James’s Place House
1 Tetbury Road
Cirencester
Gloucestershire
GL7 1FP
T: 0800 01 38 137

www.sjp.co.uk