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Terago Inc.

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FY2018 Annual Report · Terago Inc.
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  2018 Annual Report 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CONTENTS 

Letter to Shareholders 

Management’s Discussion and Analysis 

Management’s Responsibility for Financial Reporting 

Auditors’ Report 

Consolidated Financial Statements 

Notes to the Consolidated Financial Statements 

Corporate Information 

3 

5 

36 

37 

41 

45 

72 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
April 10, 2019 

Dear Shareholders, 

When we set out to reposition TeraGo for growth we knew changing the trajectory in our core business 
would  take  time,  but  we  also  understood  that  there  was  significant  hidden  value  in  our  millimetre  wave 
spectrum assets that could be unlocked. We were very pleased to see the market recognize some of this 
value in 2018, as TeraGo returned 143% for the year and was one of the best performing stocks on the 
Toronto Stock Exchange. 

In  2018,  our  goals  were  to  stabilize  the  Connectivity  business  and  grow  Cloud  and  Colocation  while 
preserving Adjusted EBITDA generation and cash flow. Throughout the year, we made steady progress to 
stabilize  the  Connectivity  business  by  consistently  growing  ARPU  and  reducing  churn.  This  reflects  the 
improvements we made in the customer experience and our continued focus on higher value mid-sized 
business customers. In Cloud and Colocation, we achieved near double digit growth of 9.7%, adjusting for 
changes in revenue classification from IFRS 15. The improvement in Cloud and Colocation is a result of 
the sales investments made in the prior year, along with significant enhancements to our public and private 
cloud offering to provide a full range of enterprise class hybrid IT solutions. Although total revenue for the 
full year declined by 2.0%, Adjusted EBITDA grew 0.8% as a result of pro-active cost control. 

In  2019,  our  core  business  objectives  remain  similar  but  with  an  increased  focus  on  improving  sales 
efficiency.  To  increase  the  effectiveness  of  our  sales  teams,  we  have  shifted  from  having  sales 
professionals sell all products and services to specialized sales teams for Connectivity and Cloud enabling 
greater  focus  by  lines  of  business.  Additionally,  we  have  supplemented  and  aligned  our  inside  sales 
resources  to  service  our  smaller  customers,  allowing  our  direct  sales  resources  more  time  to  focus  on 
closing  higher  value  opportunities.  To  lead  our  sales  effort,  we  have  onboarded  a  new  Executive  sales 
leader and we have introduced a newly created Business Development Lead role with a mandate to develop 
and execute new markets such as a Channel Partnerships strategy. 

Within  the  mid-sized  business  market,  we  continue  to  see  significant  growth  potential  for  Cloud  and 
Colocation  and  cross  selling  additional  services  within  our  customer  base.  Executing  against  these 
opportunities will help to stabilize our top line as we invest and prepare for the higher growth opportunities 
ahead in 5G. 

MILLIMETRE WAVE SPECTRUM AND 5G FIXED WIRELESS 

In 2018, we also took important steps to surface greater value from our millimetre wave spectrum assets. 
In June, we completed a public bought deal offering raising gross proceeds of $6.9 million, which was used 
to  acquire  Mobilexchange  Spectrum  Inc.  (MSI)  in  November.  The  acquisition  added  24  GHz  spectrum 
licences totalling 960 MHz in Canada’s six largest cities covering approximately 3.1 billion MHz-Pop. These 
licences were previously leased from MSI  and the effective purchase price was approximately $0.0018 per 
MHz-Pop. This is well below the valuation Verizon paid for StraightPath’s millimetre wave spectrum, the 
spectrum sold in metropolitan markets in the recent 28 GHz spectrum auction in the United States, and the 
price trends in the 24 GHz spectrum auction now in progress in the United States, suggesting a very strong 
return on our investment. 

In October 2018, we began a technical trial in the Greater Toronto Area using fixed wireless 5G millimetre 
wave equipment from PHAZR Inc. In February 2019, the trial was completed and we saw performance of 
up to 700 Mbps per customer end point with an aggregate of over 2 Gbps from the provider base station 
and  latency  in  the  3-4ms  range,  proving  that  fiber-like  service  with  a  variety  of  different  package 
configurations is definitely possible. We are now working with the equipment provider on enhancements to 

3 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
the  radio  and  software  management  platform  with  a  second  technical  trial  expected  in  the  third  quarter 
focused  on  optimizing  back  office  and  provisioning  processes.  Following  the  completion  of  the  second 
technical  trial,  we  expect  to  begin  customer  trials,  targeting  both  enterprise  and  residential  broadband 
connectivity applications. 

TeraGo  has  spectrum  licences  in  the  24  and  38  GHz  bands  in  19  metropolitan  markets  covering 
approximately  8.6  billion  MHz/Pops,  or  more  than  two  thirds  of  the  country’s  population.  As  one  of  the 
largest holders of millimetre wave spectrum in Canada, we have a unique time to market advantage and 
we  look  forward  to  exploring  the  business  opportunities  surrounding  fixed  wireless  broadband  services 
based on 5G. 

Lastly, TeraGo remains free cash flow positive and has sufficient balance sheet flexibility to address its 
strategic growth needs in 2019. We ended the year unchanged with $29.0 million in debt net of cash and 
access to an additional $35.0 million in unused credit facilities to fund investment initiatives. 

In summary, I believe  we have the right strategy in  place  with unique assets and a great  opportunity  to 
create  long-term  value  for  our  shareholders.  I  would  like  to  thank  the  employees  of  TeraGo  for  their 
dedication and efforts, our customers, and you – the shareholders, for your ongoing commitment. 

Thank you.  

(signed) “Antonio Ciciretto” 

Antonio (Tony) Ciciretto  
President & Chief Executive Officer 

4 
 
 
 
 
 
 
 
 
 
 
 
TERAGO INC. 
MANAGEMENT’S  DISCUSSION  AND  ANALYSIS  OF  FINANCIAL  RESULTS  FOR  THE  THREE 
MONTHS AND FISCAL YEARS ENDED DECEMBER 31, 2018 AND 2017 

The following Management’s Discussion and Analysis (“MD&A”) is intended to help the reader understand the results 
of operations and financial condition of TeraGo Inc.  All references in this MD&A to “TeraGo”, the “Company”, “we”, 
“us”, “our” and “our company” refer to TeraGo Inc. and its subsidiaries, unless the context requires otherwise.  This 
MD&A is dated February 21, 2019 and should be read in conjunction with our audited consolidated financial statements 
for the year ended December 31, 2018 and the notes thereto. Additional information relating to TeraGo, including our 
most recently filed Annual Information Form (“AIF”), can be found on SEDAR at www.sedar.com and our website at 
www.terago.ca.  For greater certainty, the information contained on our website is not incorporated by reference or 
otherwise into this MD&A. All dollar amounts included in this MD&A are in Canadian dollars unless otherwise indicated. 

Certain information included herein is forward-looking and based upon assumptions and anticipated results that are 
subject to uncertainties.  Should one or more of these uncertainties materialize or should the underlying assumptions 
prove incorrect, actual results may vary significantly from those expected.  For a description of material factors that 
could cause our actual results to differ materially, see the “Forward-Looking Statements” section and the “Risk Factors” 
section in this MD&A. This MD&A also contains certain industry-related non-GAAP and additional GAAP measures that 
management uses to evaluate performance of the Company.  These non-GAAP and additional GAAP measures are 
not standardized and the Company’s calculation may differ from other issuers.  See “Definitions – Key Performance 
Indicators, IFRS, Additional GAAP and Non-GAAP Measures”. 

FORWARD-LOOKING STATEMENTS 

This  MD&A  includes  certain  forward-looking  statements  that  are  made  as  of  the  date  hereof  only  and  based  upon 
current expectations, which involve risks and uncertainties associated with our business and the economic environment 
in which the business operates.  All such statements are made pursuant to the ‘safe harbour’ provisions of, and are 
intended  to  be  forward-looking  statements  under,  applicable  Canadian  securities  laws.    Any  statements  contained 
herein that are not statements of historical facts may be deemed to be forward-looking statements.  For example, the 
words  anticipate,  believe,  plan,  estimate,  expect,  intend,  should,  may,  could,  objective  and  similar  expressions  are 
intended to identify forward-looking statements. This MD&A includes, but is not limited to, forward looking statements 
regarding TeraGo’s growth strategy, strategic plan, the growth in TeraGo’s cloud and data centre businesses, retention 
campaign  and  initiatives  to  improve  customer  service,  additional  capital  expenditures,  investments  in  data  centres, 
products and other IT services, and the Company’s 5G technical trials and strategy. By their nature, forward-looking 
statements require us to make assumptions and are subject to inherent risks and uncertainties.  We caution readers of 
this document not to place undue reliance on our forward-looking statements as a number of factors could cause actual 
future results, conditions, actions or events to differ materially from the targets, expectations, estimates or intentions 
expressed with the forward-looking statements.  When relying on forward-looking statements to make decisions with 
respect to the Company, you should carefully consider the risks, uncertainties and assumptions, including the risk that 
TeraGo’s  growth  strategy  and  strategic  plan  will  not  generate  the  result  intended  by  management,  cross-selling  of 
TeraGo’s cloud services may not succeed, retention efforts decreasing profit margins, opportunities for expansion and 
acquisition not being available or at unfavourable terms, TeraGo’s “go-to-market” strategy may not materialize, trends 
in the global cloud and data centre sectors may not be accurately projected, the outcome of the ISED 5G Consultation 
may not be favourable to the Company, the partnership with AWS not resulting in a favourable outcome, ISED decisions 
in the various Consultations that the Company has participated in being unfavourable to the Company, the technical 
5G trial the Company is currently conducting may not generate the results intended, new market opportunities for 5G 
may not exist or require additional capital that may not be available to the Company, and those risks set forth in the 
“Risk  Factors”  section  of  this  MD&A  and  other  uncertainties  and  potential  events.    In  particular,  if  any  of  the  risks 
materialize,  the  expectations,  and  the  predictions  based  on  them,  of  the  Company  may  need  to  be  re-evaluated. 
Consequently,  all  of  the  forward-looking  statements  in  this  MD&A  are  expressly  qualified  by  these  cautionary 
statements and other cautionary statements or factors contained herein, and there can be no assurance that the actual 
results or developments anticipated by the Company will be realized or, even if substantially realized, that they will 
have the expected consequences for the Company.  

Except as may be required by applicable Canadian securities laws, we do not intend, and disclaim any obligation, to 
update or revise any forward-looking statements whether in words, oral or written as a result of new information, future 
events or otherwise. 

5 
 
 
 
 
 
 
 
 
 
 
OVERVIEW 

Financial Highlights 

• 

Total revenue decreased 5.0% to $12.9 million for the three months ended December 31, 2018 compared to $13.5 
million for the same period in 2017. The decrease in revenue is primarily driven by lower connectivity revenue 
which decreased 4.8% to $8.4 million compared to $8.8 million for the same period in 2017. In addition, cloud and 
colocation  revenue  decreased  5.3%  to  $4.5 million compared  to  $4.7 million  for  the same  period  in  2017.  The 
decreases  were  attributable  to  churn  exceeding  provisioning  as  a  result  of  lower  sales  volume.  Total  revenue 
decreased 2.0% to $54.3 million for the year ended December 31, 2018, compared to $55.4 million for the same 
period in 2017. The decrease was driven by the factors described above.   

•  Net loss was $2.0 million for the three months ended December 31, 2018 compared to a net loss of $4.1 million 
for the same period in 2017. The decrease in net loss was primarily driven by a reduction in impairment charge on 
certain network assets, property and equipment and intangible assets recorded compared to 2017. The lower book 
value  of  assets  contributed  to  lower  depreciation  &  amortization  in  the  year  which  further  contributed  to  the 
decrease in net loss. In addition, the Company saw a decrease in cost of sales as a result of lower revenue and a 
decrease in operating costs as a result of cost reduction efforts during the year. For the year ended December 31, 
2018, net loss was $4.8 million compared to a net loss of $7.3 million for the same period in 2017. The decrease 
in net loss was driven by the factors described above. 

•  Adjusted EBITDA(1)(2) increased 6.2% to $3.1 million for the three months ended December 31, 2018 compared to 
$2.9 million for the same period in 2017. The increase was primarily driven by the lower cost of sales and selling, 
general, and administrative costs as a result of the cost reduction efforts discussed above. These efforts include a 
reduction in headcount in the fourth quarter to improve operational efficiencies to address  the reduction in revenue 
and loss in customers. For the year ended December 31, 2018, Adjusted EBITDA(1) increased to $13.0 million 
compared to $12.9 million for the same period in 2017. The increase in Adjusted EBITDA was driven by the factors 
discussed above.  

Key Developments 

•  On June 18, 2018, the Company closed its bought deal offering (the “Offering”), including the exercise in full of 
the  underwriters’  over-allotment  option.  The  Company  issued  and sold  an  aggregate  of 1,302,950  Common 
Shares at a price of $5.30 per Common Share for gross proceeds of $6,905,635.  

•  On  September  18,  2018,  TeraGo  entered  into  a  share purchase agreement  to  acquire all of  the issued  and 
outstanding shares of Mobilexchange Spectrum Inc. and its parent holding company Mobilexchange Spectrum 
Holdings Inc. (collectively, “MSI”) for aggregate cash consideration of $5.6 million. The acquisition was funded 
through the net proceeds of TeraGo’s bought deal equity offering which previously closed on June 18, 2018. On 
November 9, 2018, TeraGo completed its acquisition of MSI which is a holder of six 24 GHz spectrum licenses 
in Calgary, Edmonton, Montreal, Ottawa, Toronto, and Vancouver covering approximately 3.1 billion MHz-Pop. 
Prior to the acquisition, TeraGo was a lessee to such spectrum of MSI and held subordinate licenses.  

•  On October 10, 2018, the Company announced that it will be initiating a technical trial in the Greater Toronto 

Area utilizing fixed wireless 5G millimeter wave equipment from PHAZR Inc.  

(1) Adjusted EBITDA is a Non-GAAP measure. See "Definitions – Key Peformance Indicator, IFRS, Additional GAAP and Non-GAAP 
Measures. 
(2) See “Adjusted EBITDA” for a reconciliation of net loss to Adjusted EBITDA 

6 

 
 
 
 
 
 
 
 
 
 
 
 
                                                 
TERAGO OVERVIEW 

TeraGo provides businesses across Canada with cloud, colocation and connectivity services. The Company provides 
cloud  Infrastructure  as  a  Service  (“IaaS”)  computing  and  storage  solutions,  data  centre  colocation  solutions,  and 
operates  five  (5)  data  centres  across  Canada.    With  respect  to  the  Company’s  connectivity  services,  it  owns  and 
operates a carrier-grade, Multi-Protocol Label Switching (“MPLS”) enabled fixed wireless, IP communications network 
in Canada targeting businesses that require Internet access, private interconnection, and data connectivity services. 

The Company provides enterprise-class cloud services to multiple high value, mid-market and enterprise customers 
across a variety of industry verticals, federal, provincial and municipal governments and agencies, as well as non-profit 
organizations.    The  Company  is  focussed  on  providing  customers  with  tailored  hybrid  IT  solutions,  running  their  IT 
workloads with the appropriate mix of on-premise, data centre colocation, private and public cloud environments.  It 
currently  has  strategic  relationships  with  several  technology  partners  that  give  it  access  to  certain  products  and 
solutions  to  provide  enterprise  cloud  services.  The  Company  has  aligned  with  Amazon  Web  Services  (“AWS”)  in 
preparation to provide managed public cloud services and is an AWS Consulting Partner, part of the AWS APN partner 
network. TeraGo has since attained the Standard Partner tier in the AWS Partner Program.  

The Company’s subscription-based business model generally generates stable and predictable recurring revenue from 
cloud, colocation and connectivity services. Once a customer is obtained, TeraGo’s strategy is to generate incremental 
recurring revenue from that customer by cross-selling to bundle customers with multiple services and up-selling within 
services provided.   

Cloud Services 

Colocation Services 

Connectivity Services 

•  Private and hybrid cloud 

• 

IaaS utility computing on virtual 
and dedicated compute 
platforms 

•  High performance and secure 
data storage and archiving 

•  Business Continuity services 

for critical situations 

•  Managed Services for public 
and hybrid cloud offerings  

•  Colocation services in partial, 
full, or customized cabinets 

•  Managed, Private Dedicated, 
and Co-location hosting 
services  

•  Private Vaults protected with 
biometrics for maximum 
security 

•  Other value added services 
such as hybrid cloud 

•  National high performance, 
scalable Internet access 
principally via wireless and 
fibre optics  

•  Active redundancy capability 
with bundled connectivity 
solution 

•  Managed network service 

TERAGO’S BUSINESS MODEL 

TeraGo’s business strategy is to provide enterprise-class hybrid IT solutions tailored to the mid-market. The Company 
leverages its existing nationwide data centre footprint, VMware private/multi-tenant cloud and AWS, all underpinned by 
a  resilient  national  carrier  grade  network  infrastructure,  to  align  with  customers’  current  IT  landscape.    This  allows 
customers to operate on platforms best suited for their workloads – on-premise, data centre colocation, TeraGo private 
and multi-tenant cloud, and AWS public cloud – all securely interconnected. 

TeraGo’s customers typically sign one, two or three-year contracts. Services are billed monthly over the term of the 
contract. 

CONNECTIVITY SERVICES 

TeraGo  owns  and operates  a  carrier-grade  Multi-Protocol  Label  Switching  (“MPLS”)  enabled  wireline  and  fixed 
wireless,  Internet Protocol  (“IP”)  communications  network  in  Canada,  providing  businesses  with  high  performance, 
scalable, and secure access and data connectivity services. 

TeraGo’s  carrier  grade  IP  communication  network  serves  an  important  and  growing  demand  among  Canadian 
businesses  for  network  access diversity  by  offering  wireless  services  that  are  redundant  to  their  existing  wireline 
broadband connections. 

7 

 
 
 
 
 
 
 
 
 
TeraGo’s IP network has been designed to eliminate single points of failure and the Company backs its services with 
customer service level commitments, including 99.9% service availability, industry leading mean time to repair, and 24 
x 7 telephone and e-mail access to technical support specialists. 

TeraGo  offers  Canadian  businesses  high  performance  unlimited  and  usage-based  dedicated  Internet  access 
with upload and download speeds from 5 megabits per second (“Mbps”) up to 1 gigabit per second (“Gbps”). Unlike 
asymmetrical DSL services offered by many of our competitors, TeraGo provides services that are symmetrical, hence 
customers  can  have  the  same high  speed  broadband  performance  whether  uploading  or  downloading. TeraGo 
enhances service performance by  minimizing  the  number  of  networks between our  customers  and their  audiences, 
using peering arrangements with multiple tier-one carriers to connect to the Internet. 

To deliver its services, the Company has built and operates a carrier-grade, IP network, using licensed and license-
exempt spectrum and fibre-optic wireline infrastructure that supports commercially available equipment. 

The  Company  owns  and  controls  a  national  MPLS  distribution  network  from  Vancouver  to  Montreal  that 
aggregates customer  voice  and  data  traffic  and  interconnects  where  necessary  with  carrier  diverse  leased  fiber 
optic facilities. Major Internet peering and core locations are centralized in Vancouver, Toronto and Seattle, although 
Internet access is also available in all regional markets for further redundancy. 

TeraGo offers a range of diverse Ethernet-based services over a secured wireless connection to customer locations 
up to 20 kilometres from a hub (provided line of sight or wireline networks exist) or through a fibre optic connection. 

Quality of Service Capabilities 

TeraGo’s MPLS network, including key high traffic hub sites, is equipped with Quality of Service (“QoS”) capabilities to 
improve performance and traffic management. All of TeraGo’s major national markets are end-to-end QoS enabled 
providing the foundation to support voice traffic and other potential future applications.  

Radio Spectrum  

24-GHz and 38-GHz Wide-area Licences 
The Company owns national spectrum portfolio of exclusive 24 GHz and 38 GHz wide-area spectrum licences which 
covers  major  regions  throughout  Canada  including  2,120  MHz  of  spectrum  across  Canada’s  6  largest  cities.  This 
spectrum is used to deploy point-to-point and point-to-multipoint microwave radio systems, interconnecting core hubs 
in ring architectures (where possible) to backhaul metro area network traffic and in the access network or “last mile” to 
deliver high capacity (speeds of 20Mbps to 1Gbps) IP-based services for business, government and mobile backhaul. 

In June 2017, Innovation, Science and Economic Development Canada (ISED) issued the Consultation on Releasing 
Millimetre Wave Spectrum to Support 5G. This Consultation contemplates the future use of certain millimetre wave 
spectrum  to  support  the  deployment  of  5th generation  (5G)  wireless  networks  and  systems.  The  spectrum  bands 
identified by ISED includes (amongst others) the 38 GHz band which TeraGo currently holds licences in. As of the date, 
hereof,  the  Company  has  submitted  a  comment  letter  and  a  subsequent  reply  comment  letter  in  response  to  the 
Consultation and final decisions from ISED on this Consultation are yet to be released.  

In June 2018, ISED published its overall approach and planned activities for spectrum over the next five years in a 
document titled Spectrum Outlook 2018 to 2022. In such document, ISED has confirmed that the 24 GHz band, among 
several others has been designated as Priority 2 for future release for commercial mobile use. A definitive timeline for 
the release of spectrum bands designated as Priority 2 and Priority 3 has not yet been confirmed by ISED. A timeline 
for the release of the 38 GHz band, which has been designated as a Priority 1 band has been set for the end of 2021. 

For  additional  information  on  these  Consultations  and  to  review  the  response  letter  of  the  Company  or  other 
stakeholders, 
https://www.ic.gc.ca/eic/site/smt-
gst.nsf/eng/h_sf11245.html. 

Consultation 

webpage: 

ISED’s 

please 

refer 

to 

On November 9, 2018, TeraGo completed its acquisition of MSI which is a holder of six 24 GHz spectrum licenses 
in Calgary, Edmonton, Montreal, Ottawa, Toronto, and Vancouver. Prior to the acquisition, TeraGo was a lessee to 
such spectrum of MSI and held subordinate licenses. The transaction has been recorded directly in intangible assets 
as the assets acquired did not meet the definition of a business under IFRS 3, Business Combinations.   

For further details on our licensed spectrums, please refer to the Company’s 2018 AIF. 

8 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CLOUD SERVICES 

TeraGo  provides  cloud  services  that  seek  to  meet  the  complex  and  evolving  IT  needs  of  our  customers.  TeraGo 
provides IaaS for compute, storage, disaster recovery cloud solutions and other offerings. These solutions allow the 
Company to compete in the cloud services market. 

TeraGo offers customized cloud storage and compute offerings to customers across Canada.  TeraGo cloud can offer 
a virtualized computing environment whereby customers can access on-demand computing without the need to acquire 
and maintain expensive server equipment.  TeraGo can also provide offsite cloud storage for key backup and disaster 
recovery situations, including utilizing partnerships with software and hardware vendors such as Veeam and Solidfire. 
The Company has strategic relationships and partnerships with technology leaders such as Amazon Web Services, 
IBM, Cisco, VMware, Microsoft, Mitel and others that gives it early access to intelligence, products and solutions to 
provide enterprise cloud services. 

COLOCATION SERVICES 

TeraGo  provides  data  centre  colocation  services 
that  protect  and  connect  our  customers’  valuable 
information assets.  Customers can provision their computing equipment within shared partial cabinets or full, private 
cabinets,  as  well  as  customized  caged  space  designed  for their  specific  needs.  TeraGo  provides  connectivity  on 
redundant routes in and out of the facilities. 

Hosting and colocation revenue is derived from set-up fees for new installations and monthly recurring charges based 
on the number of cabinets and/or the quantity of cage space, power requirements, managed services provided and 
Internet/data bandwidth requirements. Other services, such as disaster recovery services, are provided under custom 
contractual arrangements.  

TeraGo  also  offers  a  variety  of  managed  hosting  solutions,  which  may  require  us  to  manage  various  aspects  of  a 
customer’s  hardware,  software  or  operating  systems  in  public  or  privately  accessible  environment.  TeraGo  offers 
disaster recovery services on a custom basis. These facilities can be provisioned at the data centre location and provide 
customers with the capability to restore office functionality with direct access to their information located in the data 
centre.   

Our  network  can  provide  these  customers  Internet  and/or secure  private  interconnections  between  the  data  centre 
facility and the customer’s office location(s). 

Data  centre  services  customers  typically  include  national  government  agencies,  financial  services  companies,  IT 
service providers, content and network service providers, and small and medium businesses which rely on TeraGo to 
store and manage their critical IT equipment and provide the ability to directly connect to the networks that enable our 
information-driven economy. 

Data Centre Facilities 

TeraGo’s data centres provide IT solutions, including colocation and disaster recovery, to a roster of small and medium-
sized  businesses,  enterprises,  public  sector  and  technology  service  providers.  TeraGo  has  approximately  60,000 
square feet of data centre capacity in the five (5) facilities it operates across Canada: 

Mississauga, Ontario   
TeraGo operates a 10,000 square foot AT 101 SOC2 Type 2 certified data centre facility in Mississauga, Ontario that 
was previously managed by BlackBerry Limited and built to a tier 3 standard. This facility predominantly serves the 
Greater Toronto Area.   

Vaughan, Ontario 
TeraGo operates a 16,000 square foot AT 101 SOC2 Type 2 certified data centre facility in Vaughan, Ontario, serving 
the Greater Toronto Area.  

Kelowna, British Columbia  
TeraGo operates its 18,000 square feet AT 101 SOC2 Type 2 certified data centre in Kelowna named the GigaCenter. 
The GigaCenter is built to a tier 3 standard and the location in Kelowna is considered ideal for a data centre as the 
region is considered a seismically stable geographic location, has a temperate climate and has a lower probability of 
both natural and man-made events that may be a risk.  

Vancouver, British Columbia 
TeraGo operates two AT 101 SOC2 Type 2 certified data centre facilities in downtown Vancouver. Its first facility is 
approximately 7,000 square feet. The facility has redundant fibre facilities between the data centre and the ‘telco hotel’, 

9 

 
 
 
 
 
           
 
 
555 West Hastings, in downtown Vancouver. The second facility is 7,000 square feet and is served by TeraGo’s fiber 
optic lines. Both facilities are used to service the Greater Vancouver Area.   

SELECTED ANNUAL INFORMATION  

The following table displays a summary of our Consolidated Statements of Comprehensive Earnings (Loss) for the 
three months ended December 31, 2018 and 2017 and the years ended December 31, 2018, 2017 and 2016 and a 
summary of select Balance Sheet data as at December 31, 2018, 2017 and 2016. 

(in thousands of dollars, except with respect to 
earnings (loss) per share) 

Three months ended 
December 31 
2017(1) 

2018 

Years ended December 31 

2018 

2017(1) 

2016(1) 

Revenue 

Cloud and colocation revenue  
Connectivity revenue 
Total Revenue 

Expenses 
Cost of services 
Salaries and related costs 

Other operating expenses 
Amortization of intangible assets 
Depreciation of network assets, property and 
equipment 

Earnings (loss) from operations   
Foreign exchange gain (loss) 
Finance costs 
Finance income 
Earnings (loss) before income taxes 
Income taxes 
Income tax recovery (expense) 
Net earnings (loss) and comprehensive 
earnings (loss) 
Deficit, beginning of year (1) 
Deficit, end of year 
Basic earnings (loss) per share  
Diluted earnings (loss) per share  
Basic weighted average number of shares 
outstanding 
Diluted weighted average number of shares 
outstanding 

Selected Balance Sheet Data 

Cash and cash equivalents 
Accounts receivable 
Prepaid expenses and other assets 
Network assets, property and equipment 
Total Assets 
Accounts payable and accrued liabilities 
Long-term debt 
Other long-term liabilities 
Shareholders' equity 

$  

$ 

$ 
$ 
$ 

$ 
$ 
$ 
$ 
$ 
$ 
$ 
$ 
$ 

4,475 
8,393 
12,868 

 3,473  
 4,641  

3,265  
 479  

 2,249  
 14,107  
 (1,239) 
 (20) 
 (766) 
 53  
 (1,972) 

4,727  $  
8,816 
13,543 

19,290 
35,005 
54,295 

18,961 
36,431 
55,392 

18,296 
40,790 
59,086 

 3,544  
 4,495  

5,583  
 745  

 2,746  
 17,113  
 (3,570) 
 15  
 (523) 
 17  
 (4,061) 

 13,982  
 19,132  

12,010  
 2,354  

 9,401  
 56,879  
 (2,584) 
 (2) 
 (2,315) 
 81  
 (4,820) 

 14,103  
 19,088  

13,573  
 3,052  

 11,272  
 61,088  
 (5,696) 
 50  
 (1,698) 
 50  
 (7,294) 

 13,477  
 21,195  

10,845  
 3,529  

 11,796  
 60,842  
 (1,756) 
 16  
 (1,882) 
 8  
 (3,614) 

 -  

 -  

 -  

 -  

 (700) 

 (1,972) 
 (72,323) 
 (74,295) 
 (0.13) 
 (0.13) 

 (4,061)  $ 

 (66,376) 
 (70,437)  $ 
 (0.28)  $ 
 (0.28)  $ 

 (4,820) 
 (69,475) 
 (74,295) 
 (0.32) 
 (0.32) 

 (7,294) 
 (63,143) 
 (70,437) 
 (0.51) 
 (0.51) 

 (4,314) 
 (58,829) 
 (63,143) 
 (0.30) 
 (0.30) 

 15,756  

 14,335  

 15,123  

 14,307  

 14,177  

 15,756  

 14,335  

 15,123  

 14,307  

 14,177  

2018 
 3,918  
 3,604  
 996  
 35,346  
 84,349  
 5,781  
 32,294  
 1,092  
 44,643  

As at December 31 

$ 
$ 
$ 
$ 
$ 
$ 
$ 
$ 
$ 

2017(1) 
 6,986  
 3,389  
 2,516  
 38,822  
 87,858  
 8,519  
 36,183  
 475  
 41,917  

$ 
$ 
$ 
$ 
$ 
$ 
$ 
$ 
$ 

2016(1) 
 13,034  
 3,673  
 3,150  
 44,161  
 102,837  
 11,027  
 40,778  
 1,567  
 48,648  

(1) The Company has applied IFRS 15 on January 1, 2018 using the cumulative effect method. Under this method, the comparative information is not restated. See 

“Accounting Pronouncements Adopted in 2018” for further information. 

10 

 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
  
  
  
 
 
  
 
  
 
 
 
 
 
 
 
 
 
  
 
 
  
 
            
 
        
  
          
           
              
 
 
  
  
 
  
  
 
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
  
 
 
 
 
 
  
 
  
 
  
 
 
 
  
 
  
  
 
  
 
  
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
RESULTS OF OPERATIONS 

Comparison of the three months and year ended December 31, 2018 and 2017   
(in thousands of dollars, except with respect to gross profit margin, earnings per share, Backlog MRR, and ARPU)  

Financial 

Cloud and Colocation Revenue 

Connectivity Revenue 

Total Revenue 
Cost of Services(1)  
Selling, General, & Administrative Costs 
Gross profit margin (1)   
Adjusted EBITDA(1) (2)  
Net loss 

Basic loss per share 

Diluted loss per share 

Operating 

Backlog MRR(1) 
Connectivity 

Cloud & Colocation 

Churn Rate(1) 
Connectivity 

Cloud & Colocation 

ARPU(1) 

Connectivity 

Cloud & Colocation 

Three months ended 
December 31 
2017(3) 

2018 

Year ended 
December 31 
2017(3) 

2018 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

 4,475  

 8,393  

 4,727   $ 

 8,816   $ 

 12,868  

 13,543   $ 

 3,473  

7,906 

73.0% 

 3,119  

 (1,972) 

 (0.13) 

 (0.13) 

 3,543   $ 

10,078 

73.8% 

 2,937   $ 
 (4,061)  $ 
 (0.28)  $ 
 (0.28)  $ 

19,290 

35,005 

54,295 

13,982 

31,142 

74.2% 

 12,964  

 (4,820) 

 (0.32) 

 (0.32) 

 18,961  

 36,431  

 55,392  

 14,103  

32,661 

74.5% 

 12,864  
 (7,294) 
 (0.51) 
 (0.51) 

$ 

$ 

 64,659  

 31,742  

 84,191   $ 

 291,698   $ 

 64,659  

 31,742  

 84,191  

 291,698  

1.4% 

1.3% 

 1,054  

 3,138  

1.6% 

1.4% 

 996   $ 

 3,027   $ 

1.5% 

1.9% 

 1,053  

 3,147  

1.6% 

1.6% 

 980  

 3,106  

$ 

$ 

(1) See "Definitions – Key Performance Indicators, IFRS, Additional GAAP and Non-GAAP Measures” 

(2) See “Adjusted EBITDA” for a reconciliation of net loss to Adjusted EBITDA  
(3) The Company has applied IFRS 15 on January 1, 2018 using the cumulative effect method. Under this method, the comparative information is not restated. 

See “Accounting Pronouncements Adopted in 2018” for further information. 

Refer to “Definitions – Key Performance Indicators, IFRS, Additional GAAP and Non-GAAP Measures” for a 
description of the components of relevant line items below.   

Revenue 
Total revenue decreased 5.0% to $12.9 million for the three months ended December 31, 2018 compared to $13.5 
million for the same period in 2017. Total revenue decreased 2.0% to $54.3 million for the year ended December 31, 
2018,  compared  to  $55.4  million  for  the  same  period  in  2017.  The  decrease  was  attributable  to  churn  exceeding 
provisioning.  

Connectivity Revenue 
For the three months ended December 31, 2018, connectivity revenue decreased 4.8% to $8.4 million compared to 
$8.8 million for the same period in 2017. Connectivity revenues were impacted by a variety of factors, including churn 
and certain customers renewing long term contracts at lower current market rates partially offset by the positive impact 
of reclassifications as a result of first time adoption of IFRS 15. Excluding the impact of IFRS 15 classification of revenue 
from cloud and colocation to connectivity, connectivity revenue for the three months ended December 31, 2018 would 
have been $8.0 million or 9.3% decrease compared to $8.8 million for the same period in 2017. 

For  the  year  ended  December  31,  2018,  connectivity  revenue  decreased  3.9%  to  $35.0 million  compared to  $36.4 
million for the same period in 2017. The decrease was driven by factors described above. Excluding the impact of IFRS 
15  classification  of  revenue  from  cloud  and  colocation  to  connectivity,  connectivity  revenue  for  the  year  ended 

11 

 
 
 
 
 
 
  
  
 
  
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
December 31, 2018 would have been $33.5 million or 8.1% decrease compared to $36.4 million for the same period in 
2017. 

Cloud and Colocation Revenue 
For  the  three  months  ended  December  31,  2018,  cloud  and  colocation  revenue  decreased  5.3%  to  $4.5  million 
compared  to  $4.7  million  for  the  same  period  in  2017.  The  decrease  was  attributable  to  churn,  partially  offset  by 
provisioning. Excluding the impact of IFRS 15 classification of revenue from cloud and colocation to connectivity, cloud 
and colocation revenue for the three months ended December 31, 2018 would have been $4.9 million or 3.3% increase 
compared to $4.7 million for the same period in 2017.  

For the year ended December 31, 2018, cloud and colocation revenue increased 1.7% to $19.3 million compared to 
$19.0 million for the same period in 2017. The increase was driven by the beneficial impact of non-recurring customer 
termination fees. Excluding the impact of IFRS 15 classification of revenue from cloud and colocation to connectivity, 
cloud and colocation revenue for the year ended December 31, 2018 would have been $20.8 million or 9.7% increase 
compared to $19.0 million for the same period in 2017. 

Salaries and related costs and other operating expenses (“SG&A”)  
For the three months ended December 31, 2018, SG&A decreased 21.6% to $7.9 million compared to $10.1 million for 
the  same  period  in  2017.  The  increase  was  primarily  driven  by  lower  impairment charges  recognized  to adjust  the 
carrying value of assets to their recoverable amount. In addition, the Company had lower cost of sales due to lower 
revenues  as  well  as  lower  personnel  costs,  marketing  costs,  data  centre  costs,  and  maintenance  costs  due  cost 
reduction efforts. In addition, there was an increase in proportion of capital labour activities.  

For the year ended December 31, 2018, SG&A decreased 4.6% to $31.2 million compared to $32.7 million for the same 
period  in  2017.  The  decrease  was  a  result of lower  marketing spend,  recruiting  fees,  employee travel/meals  costs, 
telephone costs, and lower personnel costs due to cost reduction efforts. Similarly, there was an increase in proportion 
of capital labour activities compared to the same period in 2017. These reductions were partially offset by restructuring 
related charges for headcount reductions that occurred in the quarter. 

Net loss 
Net loss was $2.0 million for the three months ended December 31, 2018 compared to a net loss of $4.1 million for the 
same period in 2017. The decrease in net loss was primarily driven by a reduction in the impairment charge on certain 
network assets, property and equipment and intangible assets recorded compared to 2017. The lower book value of 
assets contributed to lower depreciation & amortization in the year which further contributed to the decrease in net loss. 
In addition, the Company saw a decrease in cost of sales as a result of lower revenue and a decrease in operating 
costs as a result of cost reduction efforts during the year. For the year ended December 31, 2018, net loss was $4.8 
million compared to a net loss of $7.3 million for the same period in 2017. The decrease in net loss was driven by the 
factors described above. 

Adjusted EBITDA(1) 
Adjusted EBITDA increased to $3.1 million for the three months ended December 31, 2018 compared to $2.9 million 
for the same period in 2017. The increase was primarily driven by lower cost of sales and SG&A as a result of cost 
reduction  efforts  discussed  in  detail  above.  These  efforts  include  a  reduction  in  headcount  to  improve  operational 
efficiencies to address  the reduction in revenue and loss in customers.. Adjusted EBITDA increased to $13.0 million 
for  the  year  ended  December  31,  2018  compared  to  $12.9  million  for  the  same  period  in  2017.  The  increase  was 
primarily driven by the factors described above.  

The table below reconciles net loss to Adjusted EBITDA(1) for the three months and year ended December 31, 2018 
and 2017.  

12 

 
 
 
 
 
 
 
 
 
(in thousands of dollars) 

Net earnings (loss) for the period 

Foreign exchange loss (gain) 

Finance costs 

Finance income 

Earnings (loss) from operations 

Add: 

Depreciation of network assets, property and equipment 
and amortization of intangible assets 

Loss on disposal of network assets 

Impairment of Assets and Related Charges 

Stock-based Compensation Expense (Recovery) 
Restructuring, acquisition-related, integration costs and 
other 

Adjusted EBITDA(1)  

$ 

$ 

 20  

 766  

 (53) 
 (1,239) 

 2,728  

 397  

 333  

 279  

 621  

 3,119  

Three months ended 
December 31 
2017(2) 
 (4,061)  $ 

2018 

 (1,972) 

 (15) 

 523  

 (17) 

Year ended 
December 31 
2017(2) 
 (7,294) 

2018 

 (4,820) 

 2  

 2,315  

 (81) 

 (50) 

 1,698  

 (50) 

 (3,570) 

 (2,584) 

 (5,696) 

 3,492  

 15  

 2,851  

 156  

 (7) 

 11,755  

 14,324  

 757  

 764  

 963  

 109  

 2,851  

 201  

 1,309  

 1,075  

 2,937   $ 

 12,964  

 12,864  

(1) See "Definitions – Key Performance Indicators, IFRS, Additional GAAP and Non-GAAP Measures” 
(2) The Company has initially applied IFRS 15 using the cumulative effect method. Under this method, the comparative information is not restated. 

Backlog MRR 
Cloud and colocation backlog MRR was $31,742 as at December 31, 2018 compared to $291,698 as at December 31, 
2017. The decrease is driven by the provisioning of large colocation customers acquired in the prior year, partially offset 
by new customer backlog.   

Connectivity backlog MRR was $64,659 as at December 31, 2018, compared to $84,191 as at December 31, 2017.  
The change in backlog MRR is driven primarily by bookings and the timing of customer provisioning. 

ARPU 
For the three months ended December 31, 2018 cloud and colocation ARPU was $3,138 compared to $3,027 for the 
same  period  in  2017.  Excluding  the  impact  of  IFRS  15  classification  of  revenue  from  cloud  and  colocation  to 
connectivity, ARPU for the three months ended December 31, 2018 would have been $3,413, representing growth of 
12.8% compared to the prior period. The increase was driven by the provisioning of large customers in the first half of 
2018,  as  well  as  planned  churn  of  low  value  cloud  customers.  For  the  year  ended  December  31,  2018  cloud  and 
colocation ARPU was $3,147 compared to $3,106 for the same period in 2017. The increase was driven by factors 
described above.  

For the three months ended December 31, 2018 Connectivity ARPU was $1,054 compared to $996 for the same period 
in 2017. The ARPU is consistent with prior year period as the Company continues to churn low value ARPU customers. 
Excluding the impact of IFRS 15 on the classification of revenue from cloud and colocation to connectivity, connectivity 
ARPU for the three months ended December 31, 2018 would have been $1,004, which represents an increase of 0.8% 
compared to the prior year period. For the year ended December 31, 2018 connectivity ARPU was $1,053 compared 
to $980 for the same period in 2017. The increase was driven by factors described above.  

Churn 
For the three months ended December 31, 2018, cloud and colocation churn was 1.3% compared to 1.4% for the same 
period in 2017. The decrease was a result of churn management efforts. For the year ended December 31, 2018, cloud 
and colocation churn was 1.9% compared to 1.6% for the same period in 2017. The increase was driven by low value 
customer churn on legacy and end of life services that the Company ceased early in 2018.  

For the three months ended December 31, 2018, connectivity churn was 1.4% compared to 1.6% for the same period 
in 2017. For the year ended December 31, 2018, connectivity churn was 1.5% compared to 1.6% for the same period 
in 2017. The decrease was driven by favourable impacts of the Company’s investment in developing a robust customer 
experience framework.   

Finance costs  
For  the  three  months  ended  December  31,  2018,  finance  costs  increased  46.5%  to  $0.8  million  compared  to  $0.5 
million for the same period in 2017. The increase was a result of an unfavourable valuation of the Company’s interest 
rate swaps. For the year ended December 31, 2018, finance costs increased 36.3% to $2.3 million compared to $1.7 

13 

 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
million for the same period in 2017. The increase was a result of the factors mentioned above.   

Depreciation and amortization 
For  the  three  months  ended  December  31,  2018,  depreciation  of  network  assets,  property  and  equipment  and 
amortization of intangibles decreased 21.9% to $2.7 million compared to $3.5 million for the same period in 2017. The 
decrease is mainly attributed to impairment charges, disposals, and assets reaching zero net book value earlier in the 
year. For the year ended December 31, 2018, depreciation of network assets, property and equipment and amortization 
of intangibles decreased 17.9% to $11.8 million compared to $14.3 million for the same period in 2017. The decrease 
was a result of the factors described above.  

Summary of Quarterly Results  

All financial results are in thousands, with the exception of earnings per share, Backlog MRR, and ARPU 

Financial 
Revenue 
Gross Profit Margin % (1) 
Adjusted EBITDA (1) 
Net income/(loss) 
Basic income/(loss) per share 
Diluted income/(loss) per share 
Basic weighted average number of 
shares outstanding 
Diluted weighted average number 
of shares outstanding 

Operating 
 Backlog MRR(1) 
  Connectivity 
  Cloud & Colocation 
Churn Rate(1) 
  Connectivity 
  Cloud & Colocation 
ARPU(1) 
  Connectivity 
  Cloud & Colocation 

$ 

$ 
$ 
$ 
$ 

$ 
$ 

$ 
$ 

Q4-18 

Q3-18 

Q2-18 

Q1-18 

Q4-17(2) 

Q3-17(2) 

Q2-17(2) 

Q1-17(2) 

12,868 
73.0% 
3,119 
(1,972) 
(0.13) 
(0.13) 
15,756 

14,004 
75.1% 
3,593 
(47) 
(0.00) 
(0.00) 
15,736 

13,683 
74.7% 
3,123 
(1,489) 
(0.10) 
(0.10) 
14,588 

13,740 
74.1% 
3,129 
(1,312) 
(0.09) 
(0.09) 
14,391 

13,543 
73.8% 
2,937 
(4,061) 
(0.28) 
(0.28) 
14,335 

13,680 
74.3% 
3,213 
(1,047) 
(0.07) 
(0.07) 
14.334 

13,892 
74.3% 
3,003 
(1,131) 
(0.08) 
(0.08) 
14,283 

14,277 
75.6% 
3,711 
(1,055) 
(0.07) 
(0.07) 
14,258 

15,756 

15,736 

14,588 

14,391 

14,335 

14.334 

14,283 

14,258 

64,659 
31,742 

71,659 
30,172 

60,750 
67,747 

58,336 
133,687 

84,191 
291,698 

98,345 
134,283 

76,254 
39,977 

69,518 
33,962 

1.4% 
1.3% 

1,054 
3,138 

1.4% 
1.0% 

1,071 
3,049 

1.4% 
1.5% 

1,062 
3,336 

1.6% 
3.1% 

1,041 
3,084 

1.6% 
1.4% 

996 
3,027 

1.5% 
1.5% 

984 
3,112 

1.7% 
2.2% 

972 
3,124 

1.7% 
1.2% 

968 
3,160 

(1) See "Definitions – Key Performance Indicators, IFRS, Additional GAAP and Non-GAAP Measures"  
(2) The Company has initially applied IFRS 15 using the cumulative effect method. Under this method, the comparative information is not restated. 

Seasonality 
The  Company’s  net  customer  growth,  with  respect  to  its  connectivity  business,  is  typically  impacted  adversely  by 
weather conditions as the majority of new customer locations require the installation of rooftop equipment. Typically, 
harsher weather in the first quarter of the year results in a reduction of productive installation days. In addition, certain 
customers using our cloud services may have higher usage during certain times of the year based on the seasonality 
of their respective businesses.  

The Company’s cash flow and earnings are typically impacted in the first quarter of the year due to several annual 
agreements requiring payments in the first quarter including annual rate increases in long-term contracts and the restart 
on January 1st of payroll taxes and other levies related to employee compensation.    

14 

 
 
 
 
 
  
  
  
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
LIQUIDITY AND CAPITAL RESOURCES 

TeraGo  has  historically  financed  its  growth  and  operations  through  cash  generated  by  operations,  the  issuance  of 
equity securities and long-term debt.      

The table below is a summary of cash inflows and outflows by activity. 

(in thousands of dollars) 

Statement of Cash Flows Summary 

Cash inflows and (outflows) by activity: 

   Operating activities 

   Investing activities 

   Financing activities 

   Net cash inflows (outflows) 

Three months ended 
December 31 

Year ended 
December 31 

2018 

2017 

2018 

2017 

$ 

 2,503  

 4,459  

 10,756  

 10,362  

 (6,651) 
 (1,422) 

 (5,570) 

 (3,201) 

 (1,398) 

 (140) 

 (14,195) 

 (10,294) 

 371  

 (3,068) 

 (6,116) 

 (6,048) 

Cash and cash equivalents, beginning of year 

Cash and cash equivalents, end of year 

$ 

 9,488  

 3,918  

 7,126  

 6,986  

 6,986  

 3,918  

 13,034  

 6,986  

Operating Activities 
For the three months ended December 31, 2018, cash generated from operating activities was $2.5 million compared 
to cash from operations of $4.5 million for the same period in 2017. The decrease in cash from operating activities is 
mainly due to favourable timing of payments in the prior year period. For the year ended December 31, 2018, cash 
generated  from  operating  activities  was  $10.8  million  compared  to  $10.4  million  for  the  same  period  in  2017.  The 
increase is primarily due to significant restructuring and severance related payments paid in 2017.  

Investing Activities 
For the three months ended December 31, 2018, cash used in investing activities was $6.7 million compared to cash 
used  of  $3.2  million  for  the  same  period  in  2017.  The  increase  in  cash  used  in  investing  activities  was  due  to  the 
acquisition of MSI and its spectrum licenses during the year, partially offset by more favourable changes in the timing 
of payments for purchases of capital expenditures in 2017 compared to 2018. For the year ended December 31, 2018, 
cash used in investing activities was $14.2 million compared to $10.3 million for the same period in 2017. The increase 
was due to the spectrum acquisition mentioned above, partially offset by lower operational capital expenditures during 
the year.  

Financing Activities 
For the three months ended December 31, 2018 cash used in financing activities was $1.4 million compared to cash 
used in financing activities of $1.4 million for the same period in 2017. For the year ended December 31, 2018, cash 
generated from finance activities was $0.4 million compared to cash used in financing activities of $6.1 million for the 
same period in 2017. The increase was due to the successful completion of the equity offering in the second quarter of 
2018, which raised $6.1 million, net of expenditures.   

Capital Resources  
As at December 31, 2018, the Company had cash and cash equivalents of $3.9 million and access to an undrawn 
revolving facility and acquisition funding capital as described in the subsequent section below, subject to the terms and 
conditions of the credit facilities. 

The  Company  anticipates  incurring  additional  capital  expenditures  for  the  purchase  and  installation  of  network, 
colocation and cloud assets and customer premise equipment. As economic conditions warrant, the Company may 
expand its network coverage into new Canadian markets and making additional investments in colocation, cloud and 
other IT services through acquisitions or expansion.    

Management believes the Company’s current cash, anticipated cash from operations, access to the undrawn portion 
of debt facilities and its access to additional financing in the form of debt or equity will be sufficient to meet its working 
capital and capital expenditure requirements for the foreseeable future. 

15 

 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
 
 
 
Term Debt Facility 
In June 2014, the Company entered into an agreement with a syndicate led by the National Bank of Canada (“NBC”) 
to provide a $50.0 million credit facility that is principally secured by a general security agreement over the Company’s 
assets.   

In March 2015, the Company entered into an amended agreement with the syndicate led by NBC that increased the 
credit facility by $35.0 million ($30.0 million increase to the term debt facility and $5.0 million increase to the revolving 
facility) and extended the term from June 6, 2017 to June 30, 2018. Other terms were substantially consistent with the 
existing credit facilities.  

In June 2017, the Company entered into a second amended agreement with the syndicate led by NBC that reduced 
the term debt facility from $50.0 million to $40.0 million (as a result of principal previously repaid), reduced the quarterly 
principal installment from $1.25 million to $1.0 million and extended the term from June 30, 2018 to June 14, 2021. 
Other terms were substantially consistent with the existing credit facilities. 

The total $75,000 facility that matures June 14, 2021 is made up of the following: 

• 

• 

• 

$10.0 million revolving facility which bears interest at prime plus a margin percent.  As of December 31, 2018, 
$nil amount is outstanding (2017 - $nil). Letters of credit issued under the facility totaled $0.7 million as of 
December 31, 2018 (2017 - $0.7 million). 

$40.0 million term facility which bears interest at prime or Banker’s Acceptance (at the Company’s option) 
plus a margin percent and is repayable in quarterly principal installments of $1.0 million. This facility was fully 
drawn upon signing the second amended agreement.  

On  December  31,  2018,  $32.9  million  of  the  term  facility  principal  balance  outstanding  was  in  a  Banker’s 
Acceptance and the remaining $0.2 million was at a floating rate. During 2018, the Company entered into two 
amended interest rate swap contracts that mature June 29, 2021. The interest rate swap contracts have not 
been designated as a hedge and will be marked-to-market each quarter. The fair value of the interest rate 
swap contracts at December 31, 2018 was a liability of $0.1 million (December 31, 2017 – asset of $0.03 
million) and is recorded in other long-term assets/liabilities, with a corresponding charge (recovery) for the 
change in fair value recorded in finance costs. The effective interest rate on the Company’s long-term debt at 
December 31, 2018 was 5.34% which represents the Company’s interest on its Banker’s Acceptance net of 
its interest swap contracts. 

As at December 31, 2018, the Company prepaid interest in the amount of $0.4 million which represents the 
net settlement of the Banker’s Acceptance and is recorded as a reduction in the carrying value of the debt. 

$25.0 million available for funding acquisitions and will bear interest at prime plus a margin percent and is 
repayable in quarterly principal installments of 2.5% of the aggregate amount outstanding. As of December 
31, 2018, this facility remains undrawn.       

Financing fees incurred as part of the Company’s debt origination and modifications have been recorded as a reduction 
in the carrying amount of the debt and deferred and amortized using the effective interest method over the remaining 
term of the facility.  

The NBC facility is subject to certain financial and non-financial covenants which the Company is in compliance with at 
December 31, 2018. Under this facility, the Company is subject to a cash flow sweep that could accelerate a certain 
amount of principal repayment based on a calculation outlined by the credit agreement not later than 120 days after 
the end of each fiscal year. 

Equity Offering 
On June 18, 2018, the Company completed the Offering to issue and sell 1,303 common shares for gross proceeds of 
$6.9 million. Proceeds net of actual and expected additional commissions, legal, accounting and listing fees was $6.1 
million. The Offering was carried out pursuant to an underwriting agreement dated June 4, 2018 with a syndicate of 
underwriters led by TD Securities Inc., and included Cormark Securities Inc. and Desjardins Securities Inc. 

The Company used the net proceeds of the Offering to fund its acquisition of MSI as further described in Overview – 
Key Developments.   

16 

 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
Contractual Obligations 
The  Company  is  committed  to  leases  for  premises,  office  equipment,  network  real  estate  access,  automobiles, 
telecommunication  facilities  and  radio  spectrum licenses.   Annual minimum  payments  over  the  next  five  years  and 
thereafter are as follows (in thousands): 

2019 
2020 
2021 
2022 
2023 
Thereafter 

      Amount 
9,892 
6,534 
5,072 
3,594 
2,505 
8,952 
36,549 

$ 

$ 

Off-balance Sheet Arrangements 
As of December 31, 2018, the Company had no off-balance sheet arrangements apart from operating leases noted 
above. 

Share Capital 
TeraGo’s authorized share capital consists of an unlimited number of Common Shares, an unlimited number of Class 
A Non-Voting Shares and two Class B Shares. A detailed description of the rights, privileges, restrictions and conditions 
attached to the authorized shares is included in the Company’s 2018 Annual Information Form, a copy of which can be 
found on SEDAR at www.sedar.com. 

As of February 21, 2019, there were 15,775 Common Shares issued and outstanding and two Class B Shares issued 
and outstanding. In addition, as of February 21, 2019, there were 47 Common Shares issuable upon exercise of TeraGo 
stock options. 

Financial Instruments 
The Company initially measures financial instruments at fair value. Transaction costs that are directly attributable to the 
issuance  of  financial  assets  or  liabilities  are  accounted  for  as  part  of  the  carrying  value  at  inception  (except  for 
transaction costs related to financial instruments recorded as FVTPL financial assets which are expensed as incurred), 
and are recognized over the term of the assets or liabilities using the effective interest method.   

Subsequent measurement and treatment of any gain or loss is recorded as follows: 

(i) 

(ii) 

(iii) 

Financial assets and financial liabilities at FVTPL are measured at fair value at the balance sheet 
date with any gain or loss recognized immediately in net loss.  Interest and dividends earned from 
financial assets are also included in net loss for the period. 
Loans  and  receivables  are  measured  at  amortized  cost  using  the  effective  interest  method.    Any 
gains or losses are recognized in net loss for the period. 
Other financial liabilities are measured at amortized cost using the effective interest method.  Any 
gains or losses are recognized in net loss for the period.   

Impairment of Financial Assets 
The Company’s financial assets measured at amortized cost consist of assets discussed in Note 19 of the financial 
statements.  

Under IFRS 9, loss allowances are measured on either of the following bases: 

• 

• 

12-month ECLs: these are expected credit losses (“ECLs”) that result from possible default events within the 
12 months after the reporting date; and 
lifetime ECLs: these are ECLs that result from all possible default events over the expected life of a financial 
instrument. 

The Company measures loss allowances for trade receivables and any contract assets at an amount equal to lifetime 
ECLs. When determining whether the credit risk of a financial asset has increased significantly since initial recognition 
and  when  estimating  ECLs,  the  Company  considers  reasonable  and  supportable  information  that  is  relevant  and 

17 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
available without undue cost or effort. This includes both quantitative and qualitative information and analysis, based 
on the Company’s historical experience and informed credit assessment and including forward-looking information. 

Loss allowances on financial assets measured at amortized cost are deducted from the gross carrying amount of the 
asset and the related impairment loss is recorded separately on the statement of comprehensive income.  

The  following  is  a summary  of  the  Company’s  significant categories of  financial  instruments  as  at  December 31, 
2018: 

Financial Instrument 

Classification and measurement method 

Financial Assets 
  Cash and cash equivalents 
  Accounts Receivable 

Financial liabilities 
  Accounts payable 
  Accrued Liabilities 
  Long-term debt 

Derivatives¹ 
  Interest rate swap 

Amortized cost 
Amortized cost 

Amortized cost 
Amortized cost 
Amortized cost 

FVTPL 

¹Derivatives can be in an asset or liability position at a point in time historically or in the future 

Other financial liabilities   
The Company recognizes debt securities issues and subordinated liabilities on the date that they originated. All other 
financial liabilities are recognized initially on the date that the Company becomes a party to the contractual provisions. 
The Company has the following non-derivative financial liabilities: current and long-term debt, accounts payable and 
accrued liabilities, and current portion and long-term portion of other long term liabilities.  

Such liabilities are recognized initially at fair value less any directly attributable transaction costs. Subsequent to initial 
recognition these financial liabilities are measured at amortized cost using the effective interest method.  

Interest on loans and borrowings is expensed as incurred unless capitalized for qualifying assets in accordance with 
IAS  23,  Borrowing  Costs.    Loans  and  borrowings  are  classified  as  a  current  liability  unless  the  Company  has  an 
unconditional right to defer settlement for at least 12 months after the end of the year. 

Derivative instruments   
The Company uses an interest rate swap contract to manage the risk associated with the fluctuations of interest rates 
on its long-term debt. Management does not apply hedge accounting on the interest rate swap contract. As a result, 
the interest rate swap contract is marked to market each period, resulting in a gain or loss in net loss for the year. 

Financial Instrument Risks 

Fair value of financial instruments 
The  Company  has  determined  the  estimated  fair  values  of  its  financial  instruments  based  on  appropriate  valuation 
methodologies. Where quoted market values are not readily available, the Company may use considerable judgment 
to develop estimates of fair value. Accordingly, any estimated values are not necessarily indicative of the amounts the 
Company  could  realize  in  a  current  market  exchange  and  could  be  materially  affected  by  the  use  of  different 
assumptions  or  methodologies.    The  Company  classifies  its  fair  value  measurements  within  a  fair  value  hierarchy, 

18 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
which  reflects  the  significance  of  the  inputs  used  in  making  the  measurements  as  defined  in  IFRS  9  –  Financial 
Instruments – Disclosures. 

Level 1 - Unadjusted quoted prices in active markets for identical assets or liabilities; 
Level 2 - Inputs other than quoted prices included in Level 1, that are observable for the asset or liability, either directly 

or indirectly; and 

Level 3 - Unobservable inputs for the asset or liability which are supported by little or no market activity 

The fair values of cash and cash equivalents, short-term investments and restricted cash, which are primarily money 
market and fixed income securities, are based on quoted market values.  The fair values of short-term financial assets 
and liabilities, including accounts receivable, accounts payable and accrued liabilities, as presented in the consolidated 
statements of financial position, approximate their carrying amounts due to their short-term maturities.  The fair value 
of long-term debt approximates its carrying value because management believes the interest rates approximate the 
market interest rate for similar debt with similar security. The fair value of our interest rate swap contract is based on 
broker quotes and therefore, these contracts are measured using Level 2 inputs. Similar contracts are traded in an 
active market and the quotes reflect the actual transactions in similar instruments. 

Credit risk 
The  Company’s  cash  and  cash  equivalents  and  restricted  cash  subject  the  Company  to  credit  risk.  The  Company 
maintains cash and investment balances at large Canadian financial institutions.  The Company’s maximum exposure 
to credit risk is limited to the amount of cash and cash equivalents. 

Credit risk related to our interest rate swap contract arises from the possibility that the counter party to the agreement 
may default on their obligation. The Company assesses the creditworthiness of the counterparty to minimize the risk of 
counterparty default. The interest rate swap is held by National Bank Financial. 

The  Company,  in  the  normal  course  of  business,  is  exposed  to  credit  risk  from  its  customers  and  the  accounts 
receivable are subject to normal industry risks. The Company attempts to manage these risks by dealing with credit 
worthy customers.  If available, the Company reviews credit bureau ratings, bank accounts and industry references for 
all  new  customers.    Customers  that do  not  have  this  information available  are  typically  placed on  a  pre-authorized 
payment plan for service or provide deposits to the Company.  This risk is minimized as the Company has a diverse 
customer base located across various provinces in Canada. 

As at December 31, 2018 and 2017, the Company had no material past due trade accounts receivable. 

Interest rate risk 
The Company is subject to interest rate risk on its cash and cash equivalents and long-term debt.  The Company is 
exposed  to  interest  rate  risk  on  its  operating  line  of  credit  since  the  interest  rates  applicable  are  variable  and  is, 
therefore, exposed to cash flow risks resulting from interest rate fluctuations.  As at December 31, 2018, the operating 
line of credit balance was $nil. The drawn term facility as at December 31, 2018 was $33.0 million, $32.9 million of 
which was held in a Bankers Acceptance. In 2018, the Company entered into amended interest rate swap contracts to 
manage interest rate risk on its term facility. The interest rate on the Banker’s Acceptance at December 31, 2018 was 
5.24%. The remaining $0.1 million drawn under this facility bears interest for the period at prime rate plus a margin.    

Liquidity risk 
The Company believes that its current cash and cash equivalents and anticipated cash from operations will be sufficient 
to meet its working capital and capital expenditure requirements for the foreseeable future.  As at December 31, 2018, 
the Company had cash and cash equivalents of $3.9 million. The Company has access to the $34.3 million undrawn 
portion of its $75 million credit facilities after consideration of outstanding letters of credit, subject to certain financial 
and non-financial covenants. 

SIGNIFICANT ACCOUNTING ESTIMATES 

The preparation of financial statements in conformity with IFRS requires management to make judgments, estimates 
and assumptions that affect the application of accounting policies and the reported amounts of assets, liabilities, income 
and expenses. Actual results may differ from these estimates. Estimates and assumptions are reviewed on an ongoing 

19 

 
 
 
 
 
 
 
 
 
 
 
basis. Revisions to accounting estimates are recognized in the period in which the estimates are revised and in any 
future periods affected.  

Key areas of estimation and information about critical judgments in applying accounting policies that have the most 
significant effect on amounts recognized in the consolidated financial statements are: 

(i) 

(ii) 

(iii) 

(iv) 

(v) 

(vi) 

(vii) 

(viii) 

(ix) 

(x) 

Estimates  of  useful  lives  of  network  assets,  property  and  equipment  and  intangible  assets: 
Management's judgment involves consideration of intended use, industry trends and other factors in 
determining the expected useful lives of depreciable assets, to determine depreciation methods, the 
asset's  residual  value  and  whether  an  asset  is  a  qualifying  asset  for  the  purposes  of  capitalizing 
borrowing costs. 

Capitalization of costs: 
Judgments  and  estimates  are  used  in  assessing  the  direct  labour  and  other  costs  capitalized  to 
network assets, property and equipment. 

Cash generating units: 
Judgment  is  required  to  assess  the  Company’s  determination  of  cash  generating  units  for  the 
purpose of impairment testing.  

Impairment of non-financial assets:  
The process to calculate the recoverable amount of our cash generating unit requires use of valuation 
methods such as the discounted cash flow method which uses assumptions of key variables including 
future cash flows, discount rate and terminal growth rates.   

Valuation Allowance on Trade Receivables:  
In developing the estimates for an allowance against existing receivables, the Company considers 
general and industry economic and market conditions as well as credit information available for the 
customer and the aging of the account. The Company applies the IFRS 9 model to record valuation 
allowances on Trade Receivables. See Note 3(c) in the Financial Statements for more detail. 

Stock-based compensation:  
Estimating fair value for stock-based payments requires determining the most appropriate valuation 
model for a grant, which is dependent on the terms and conditions of the grant.  In valuing stock 
options, the Company uses the Black-Scholes option pricing model. Several assumptions are used 
in the underlying calculation of fair values of the Company's stock options using the Black-Scholes 
option pricing model including the expected life of the option, risk-free interest rate and volatility of 
the underlying stock.   

Business combination:  
The  amount  of  goodwill  initially  recognized  as  a  result  of  a  business  combination,  the  fair  value 
estimate of any contingent consideration and the determination of the fair value of the identifiable 
assets  acquired and  the  liabilities  assumed  is  based,  to  a  considerable  extent,  on  management's 
estimate of future cash flows expected to be derived from the assets acquired. 

Income taxes:  
A  deferred  tax  asset  is  recognized  for  unused  losses,  tax  credits  and  deductible  temporary 
differences to the extent that it is probable that future taxable income will be available against which 
they can be utilized.  Significant estimates are required in evaluating the recoverability of deferred 
tax assets.  The Company’s assessment is based on existing tax laws, estimates of future profitability 
and tax planning strategies. 

Provisions:  
Judgment  is  required  to  assess  the  likelihood  of  an  outflow  of  the  economic  benefits  to  settle 
contingencies, such as litigations or decommissioning and restoration obligations, which may require 
a liability to be recognized. Significant judgments include assessing estimates of future cash flows, 
selection of discount rates and the probability of the occurrence of future events. 

Revenue from contracts with customers: 
The enforceable term of contracts requires estimating average contract terms based on available 
historical  data.  Significant  judgements  are  also  made  in  determining  whether  the  promises  to 
deliver certain services are considered distinct and represent separate performance obligations. In 

20 

 
 
 
 
 
 
 
 
 
 
 
 
addition, evaluating whether costs incurred to obtain a contract  are incremental and expected to 
be recoverable requires judgment based on conditions of each individual contract.  

RISK FACTORS 

TeraGo is exposed to a number of risks and uncertainties that are common to other companies engaged in the same 
or  similar  businesses.  The  following  is  a  summary  of  the  material  risks  that  could  significantly  affect  the  financial 
condition, operating results or business of TeraGo. 

Revenues and Operating Results Can Fluctuate 
Our revenue in past periods may not be indicative of future performance from quarter to quarter or year to year. In 
addition, our operating results may not follow any past trends. The factors affecting our revenue and results, many of 
which are outside of our control, include: 

• 

• 

• 

• 
• 

• 

competitive conditions in the industry, including strategic initiatives by us or our competitors, new services, 
service announcements and changes in pricing policy by us or our competitors; 

•  market acceptance of our services; 
• 
• 

timing and contractual terms of orders for our services, which may delay the recognition of revenue; 
the discretionary nature of purchase and budget cycles of our customers and changes in their budgets for, 
and timing of, services orders; 
strategic  decisions  by  us  or  our  competitors,  such  as  acquisitions,  divestitures,  spin-offs,  joint  ventures, 
strategic investments or changes in business strategy; 
general weakening of the economy resulting in a decrease in the overall demand for telecommunications, data 
centre, cloud or IT services or otherwise affecting the capital investment levels of medium-sized and enterprise 
businesses; 
timing of the development of new service offerings;  
no assurance that the Company’s current and future competitors will not be able to develop data centre or 
cloud services or other infrastructure expertise comparable or superior to those developed by the Company 
or  to  adapt  more  quickly than  the  Company  to  new  technologies, evolving  industry  standards  or customer 
requirements; and 
seasonal factors which may cause certain cloud service customers to increase or decrease their usage based 
services. 

Transition of the Company to a Multi-Product IT Services Company 
In the past, the core business of the Company was to provide internet access services. The Company has in recent 
years transitioned to a multi-product IT services company focused on the management of its customer’s data flow. In 
doing so, TeraGo is offering colocation services through its data centres and is offering cloud storage and cloud related 
managed/professional services. If TeraGo is unable to execute on its business strategy and to grow the business, either 
as a result of the risks identified in this section or for any other reason, the business, prospects, financial condition and 
results of operations will be materially and adversely affected. 

Reliance on Certain Third Parties  
We  rely  on  third-party  suppliers,  in  some  cases  sole  suppliers  or  limited  groups  of  suppliers,  to  provide  us  with 
components necessary for the operation and upgrading of our network and infrastructure. If we are unable to obtain 
sufficient allocations of components, our network expansion will be delayed, we may lose customers and our profitability 
will be affected. Reliance on suppliers also reduces our control over costs, delivery schedules, reliability and quality of 
components.  Any  inability  to  obtain  timely  deliveries  of  quality  components,  or  any  other  circumstances  that  would 
require  us  to  seek  alternative  suppliers,  could  adversely  affect  our  ability  to  expand  and  maintain  our  network  or 
infrastructure. 

In addition, the Company relies on third party partners, agents and resellers to carry out its business. If these third 
parties do not honour their contractual commitments or cease to do business, it may have a significant impact on our 
business. Replacements for such third parties may require a lengthy period of time in order to establish a commercially 
comparable relationship.  

The Company has recently aligned with AWS in preparation to provide managed public cloud services. The benefits of 
such partnership has not yet been proven and an early termination of the partnership or any unanticipated setbacks 
may have a material impact on the Company’s business and strategic plan. 

21 

 
 
 
 
 
 
 
 
 
 
 
Regulatory Environment 
We are subject to the laws of Canada and to regulations set by regulatory authorities of the Canadian government, 
primarily  the  CRTC  and  Innovation,  Science,  Economic  Development  Canada  (“ISED”,  formerly  Industry  Canada). 
Regulatory  authorities  may  adopt  new  laws,  policies  or  regulations,  or  change  their  interpretation  of  existing  laws, 
policies or  regulations,  that could cause  our  existing  authorizations  to  be  changed or cancelled,  require  us  to  incur 
additional costs, or otherwise adversely affect our operations, revenue or cost of capital. 

Any currently held regulatory approvals or licences may be subject to rescission and non-renewal. Additional approvals 
or licences may be necessary that we may not be able to obtain on a timely basis or on terms that are not unduly 
burdensome. Further, if we fail to obtain or maintain particular approvals on acceptable terms, such failure could delay 
or prevent us from continuing to offer some or all of our current or new services, or offer new services, and adversely 
affect our results of operations, business prospects and financial condition. Even if we were able to obtain the necessary 
approvals, the licences or other approvals we obtain may impose significant operational restrictions.  The acquisition, 
lease, maintenance and use of spectrum are extensively regulated in Canada.  

These regulations and their application are subject to continual change as new legislation, regulations or amendments 
to existing regulations are adopted from time to time by governmental or regulatory authorities, including as a result of 
judicial interpretations of such laws and regulations. Current regulations directly affect the breadth of services we are 
able to offer and may impact the rates, terms and conditions of our services. 

The breach of the conditions of a licence or applicable law, even if inadvertent, can result in the revocation, suspension, 
cancellation or reduction in the term of a licence or the imposition of fines. In addition, regulatory authorities may grant 
new  licences  to  third  parties,  resulting  in  greater  competition  in  markets  where  we  already  have  rights  to  licenced 
spectrum.  In  order  to  promote  competition,  licences  may  also  require  that  third  parties  be  granted  access  to  our 
bandwidth, frequency capacity, facilities or services. We may not be able to obtain or retain any required licence, and 
we may not be able to renew our licences on favourable terms, or at all. 

Our  internet  access  services  may  become  subject  to  greater  regulation  in  the  future.    If  we  become  subject  to 
proceedings before  the  CRTC  or  ISED  with  respect  to  our compliance  with  the  relevant  legislation  and  regulations 
relating  to  restrictions  on  foreign  ownership  and  control,  we  could  be  materially  adversely  affected,  even  if  it  were 
ultimately successful in such a proceeding. There can be no assurance that a future CRTC or ISED determination or 
events beyond our control will not result in our ceasing to comply with the relevant legislation or regulations.  If this 
occurs, our ability to operate as a Canadian carrier under the Telecommunications Act or to hold, renew or secure 
licences under the Radio communication Act could be jeopardized and our business, operating results and financial 
condition could be materially adversely affected. 

Obtaining and Maintaining Licenced Spectrum in Certain Markets  
To offer our internet services using licenced spectrum in Canada, we depend on our ability to acquire and maintain 
sufficient rights to use spectrum through ownership or long-term leases in each of the markets in which we operate or 
intend to operate.  Obtaining the necessary amount of licenced spectrum can be a long and difficult process that can 
be costly and require a disproportionate amount of our resources. We may not be able to acquire, lease or maintain 
the spectrum necessary to execute our business strategy. In addition, we may spend significant resources to acquire 
spectrum licences, even if the amount of spectrum actually acquired in certain markets is not adequate to deploy our 
network on a commercial basis in all such markets. 

Using licenced spectrum, whether owned or leased, poses additional risks to us, including: 

• 

• 
• 

• 

• 

• 

• 

inability to satisfy build-out or service deployment or research and development requirements upon which our 
spectrum licences or leases are, or may be, conditioned; 
adverse changes to regulations or licence conditions governing our spectrum rights; 
inability to use the spectrum we have acquired or leased due to interference from licenced or licence-exempt 
operators in our band or in adjacent bands; 
refusal by ISED to recognize our acquisition or lease of spectrum licences from others or our investments in 
other licence holders; 
inability  to  offer  new  services  (including  5G)  or  to  expand  existing  services  to  take  advantage  of  new 
capabilities  of  our  network  resulting  from  advancements  in  technology  due  to  regulations  governing  our 
spectrum rights; 
inability to control leased spectrum due to contractual disputes with, or the bankruptcy or other reorganization 
of, the licence holders; 
failure of ISED to renew our spectrum licences as they expire and our failure to obtain extensions or renewals 
of spectrum leases before they expire; 

22 

 
 
 
 
 
 
 
 
• 

• 

• 

imposition by ISED of new or amended conditions of licence, or licence fees, upon the renewal of our spectrum 
licences or in other circumstances; 
potentially significant increases in spectrum prices, because of increased competition for the limited supply of 
licenced spectrum in Canada; and  
invalidation of our authorization to use all or a significant portion of our spectrum, resulting in, among other 
things, impairment charges related to assets recorded for such spectrum. 

In particular, in June 2017, ISED issued the Consultation on Releasing Millimetre Wave Spectrum to Support 5G. This 
Consultation contemplates the future use of certain millimetre wave spectrum to support the deployment 5G wireless 
networks and systems. The spectrum bands identified by ISED includes (amongst others) the 38 GHz band which the 
Company currently holds licences in. As of the date hereof, the Company has submitted a comment letter and a reply 
comment  letter  in  response  to  the  Consultation  and  final  decisions  from  ISED  on  this  Consultation  are  yet  to  be 
released. The final decisions made by ISED may have a negative and material impact on the Company if there is a 
decision to not renew the Company’s spectrum licences in the 38 GHz band, or a renewal is only permitted for a portion 
of  such  licences,  all  such  outcomes  currently  contemplated  via  the  abovementioned  Consultation.  If  the  38  GHz 
licences are not permitted to be renewed beyond their current licencing term ending in 2025, the value of such licences 
may decrease and the Company will be forced to seek alternative spectrum and bands, and may incur significant costs 
to continue to provide certain of its connectivity services. 

For additional information on the Consultation and to review the response letter of the Company or other stakeholders, 
please refer to ISED’s Consultation webpage: https://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/h_sf11245.html.  

While  the 38  GHz  spectrum  band has  been  identified  by ISED  as  one  of  the bands  contemplated  for  future  use to 
support the deployment of 5G through a Consultation, a similar Consultation has not been issued for the 24 GHz band. 
The Company’s 24 GHz licences have a set expiry date in 2025. There are no guarantees that such licences will be 
renewed beyond 2025 or won’t be subject to any potential claw back by ISED. If the licences are not renewed or a 
material  portion  of  the  licences  are  required  to  be  return  to  ISED,  the  Company  may  be forced  to  seek  alternative 
spectrum and bands, discontinue existing services, and/or may incur significant costs to continue to provide certain of 
its connectivity services. 

As of the date hereof, decisions from ISED on the Consultation on Releasing Millimetre Wave Spectrum to Support 5G 
have yet to be released and there can be no assurances that the particular 38 GHz and 24 GHz band licences that the 
Company holds or leases will be identified in the future for potential 5G use. If either of the 38 GHz and 24 GHz licences 
that the Company holds are determined by ISED to not qualify for 5G use, or does qualify but with stringent conditions 
and terms of use, it may have a negative effect on the value of these licences and therefore impact negatively on the 
value of the Company and its common shares. 

We expect ISED to make additional spectrum available from time to time. Additionally, other companies hold spectrum 
rights that could be made available for lease or sale. The availability of additional spectrum in the marketplace could 
change the market value of spectrum rights generally and, as a result, may adversely affect the value of our spectrum 
assets. 

We also use radio equipment under individual radio licences issued by ISED, and subject to annual renewal.  We may 
not be able to obtain the licences we require thereby jeopardizing our ability to reliably deliver our internet services. 
ISED may decline to renew our licences, or may impose higher fees upon renewal, or impose other conditions that 
adversely affect us. ISED may decide to reassign the spectrum in the bands we use to other purposes, and may require 
that we discontinue our use of radio equipment in such bands. 

Licence-exempt Spectrum 
We presently utilize licence-exempt spectrum in connection with a majority of our internet customers. Licence-exempt 
or “free” spectrum is available to multiple simultaneous users and may suffer bandwidth limitations, interference and 
slowdowns if the number of users exceeds traffic capacity. The availability of licence-exempt spectrum is not unlimited 
and others do not need to obtain permits or licences to utilize the same licence-exempt spectrum that we currently or 
may in the future utilize, threatening our ability to reliably deliver or expand our services.  Moreover, the prevalence of 
licence-exempt spectrum creates low barriers to entry in our business, creating the potential for heightened competition. 

Potential Use of 5G Equipment and Business Case 
In 2018, the Company began a technical trial in the Greater Toronto Area involving fixed wireless 5G millimetre wave 
equipment from PHAZR Inc. This is preliminary testing of new technology and equipment by the Company and the 
results of these technical trials for 5G equipment may not be satisfactory. In addition, the opportunities and business 
case  for  a  5G-related  business  has  not  yet  been  developed  nor  fully  explored,  and  therefore  no  assumptions  or 
assurances  can  be  made  that  TeraGo  will  develop  or  provide  5G-services  on  a  commercial  basis.  Moreover,  the 

23 

 
 
 
 
 
 
 
 
 
Company  has  not  yet  determined  the  capital  needs,  and  whether  such  capital  is  available  to  provide  5G-related 
services, or whether equipment suppliers like PHAZR and its competitors could be relied on to supply such equipment 
in a manner that would support a 5G-related opportunity. 

Integration and Anticipated Benefits Pursuant to Past Acquisitions  
On March 27, 2015, the Company completed the acquisition of RackForce and on November 9, 2018 the Company 
completed  its  acquisition  of  MSI  (collectively  the  “Acquisitions”).  The  Company  may  not  be  able  to  fully  realize  the 
anticipated  future  benefits  and  synergies  of  the  Acquisitions  on  a  timely  basis  or  at  all.  The  Acquisitions  involve 
challenges  and  risks,  including  risks  that  the  transactions  do  not  advance  TeraGo’s  business  strategy  or  that  the 
Company will not realize a satisfactory return. The potential failure of the due diligence processes to identify significant 
problems, liabilities or other shortcomings or challenges with respect to assets of RackForce, BoxFabric and the Hosting 
Business including customer contracts, condition of the equipment acquired, intellectual property, revenue recognition 
or other accounting practices, taxes, corporate governance and internal controls, regulatory compliance, employee, 
supplier  or  partner  disputes  or  issues  and  other  legal  and  financial  contingencies  could  decrease  or  eliminate  the 
anticipated benefits and synergies of the Acquisitions and could negatively affect the Company’s future business and 
financial results.  

The overall success of the Acquisitions will depend, in part, on the Company’s ability to realize the anticipated benefits 
and synergies from combining and integrating the acquired businesses into TeraGo’s existing business. Integration of 
acquisitions require significant management attention and expansion of TeraGo’s staff in operations, marketing, sales 
and  general  and  administrative  functions.  The  Company  may  have  difficulties  in  the  integration  of  the  acquired 
company’s  departments,  systems,  including  accounting,  human  resource  and  other  administrative  systems, 
technologies,  books  and  records,  and  procedures,  as  well  as  in  maintaining  uniform  standards,  controls,  including 
internal control over financial reporting required by Canadian securities laws and related procedures and policies. If we 
cannot  integrate  the  acquisitions  successfully,  it  could  have  a  material  adverse  impact  on  our  business,  financial 
condition and results of operations. 

As part of the Company’s business strategy, TeraGo may also continue to acquire additional companies, assets or 
technologies  principally  related  to,  or  complementary  to,  our  current  operations.  Any  such  acquisitions  will  be 
accompanied by certain risks including but not limited to exposure to unknown liabilities of acquired companies, higher 
than  anticipated  acquisition  costs and expenses, the  difficulty  and  expense of  integrating  operations,  systems,  and 
personnel  of  acquired companies,  disruption  of  the  Company’s  ongoing  business,  inability  to  retain key  customers, 
distributors,  vendors  and  other  business  partners  of  the  acquired  company,  diversion  of  management’s  time  and 
attention; and possible dilution to shareholders. 

Price Sensitive Market 
The competitive market in which the Company conducts its business could require the Company to reduce its prices. 
If competitors offer discounts on certain products or services in an effort to recapture or gain market share or to sell 
other products, the Company may be required to lower prices or offer other favourable terms to compete successfully. 
Any such changes would likely reduce the Company’s margins and could adversely affect operating results. Some of 
the Company’s competitors may bundle services that compete with the Company for promotional purposes or as a 
long-term pricing strategy or provide guarantees of prices and product implementations. These practices could, over 
time, limit the prices that the Company can charge for its products. If the Company cannot offset price reductions with 
a corresponding increase in volume, bundling of services or with lower spending, then the reduced revenues resulting 
from lower prices would adversely affect the Company’s margins and operating results. 

Market Demand for Available Capacity 
The Company currently has available capacity in its data centres and intends to expand its footprint in the cloud and 
data centre market.  There can be no assurance that the existing or future market demand will be sufficient to fill this 
capacity.  Should the demand for the Company’s cloud and data centre services decline or fail to increase, this may 
negatively  affect  the  Company’s  ability  to  capitalize  on  its  high  operating  leverage  and  may  adversely  affect  the 
Company’s future financial performance. 

Reductions  in  the  amount  or  cancellations  of  customers’  orders  would  adversely  affect  our  business,  results  of 
operations and financial condition. 

Cyber Security Risk 
Our network security, data centre security and the authentication of our customer credentials are designed to protect 
unauthorized  access  to  data  on  our  network  and  to  our  data  centre  premises.  Because  techniques  used  to  obtain 
unauthorized access to or to sabotage networks (including DDoS attacks) change frequently and may not be recognized 
until launched against a target, we may be unable to anticipate or implement adequate preventive measures against 
unauthorized access or sabotage. Consequently, unauthorized parties may overcome our network security and obtain 
access to confidential, customer or employee data on our network, including on a device connected to our network. In 

24 

 
 
 
 
 
 
 
addition, because we own and operate our network, unauthorized access or sabotage of our network could result in 
damage to our network and to the computers or other devices used by our customer. An actual or perceived breach of 
network security or data centre security could harm public perception of the effectiveness of our security measures, 
adversely affect our ability to attract and retain customers, expose us to significant liability and adversely affect our 
business and revenue prospects. 

The Company aims to mitigate and manage certain cyber security risks by employing specific policies and procedures, 
carrying  out  IT  security-related  audits,  establishing  internal  controls  relevant  to  mitigating  security  risks,  performing 
certain  “penetration”  tests  either  internally  or  with  help  of  third  party  consultants,  obtaining  IT  security-related 
compliance  certificates,  designating  a  security  officer  that  oversees  the  IT  security  of  the  Company,  designating  a 
privacy officer that is accountable for the Company’s compliance with applicable privacy laws, using DDoS mitigation, 
tools and services, utilizing back-up and disaster recovery services and maintaining specific cyber liability insurance 
coverage to insure against cyber security incidents. The Audit Committee of Company has been tasked to periodically 
review the various measures management and the Company has undertaken to manage its cyber security risks. 

Excessive Customer Churn  
The successful implementation of our business strategy depends upon controlling customer churn. Customer churn is 
a measure of customers who stop using our services. Customer churn could increase as a result of: 

• 
• 
• 

• 

billing errors and/or reduction in the quality of our customer service; 
interruptions to the delivery of services to customers; 
the availability of competing technology and other emerging technologies, some of which may, from time to 
time, be less expensive or technologically superior to those offered by us; and 
competitive conditions in the industry, including strategic initiatives by us or our competitors, new services, 
service announcements and changes in pricing policy by us or our competitors.   

An increase in customer churn can lead to slower customer growth, increased costs and a reduction in revenue.  Given 
the current economic environment, there is risk that churn levels could increase in the future.  

Insufficient Capital 
The continued growth and operation of our business may require additional funding for working capital, debt service, 
the  enhancement  and  upgrade  of  our  network,  the  build-out  of  infrastructure  to  expand  the  coverage  area  of  our 
services,  possible  acquisitions  and  possible  bids  to  acquire  spectrum  licences. We  may  be  unable  to  secure  such 
funding when needed in adequate amounts or on acceptable terms, if at all.  

To execute our business strategy, we may issue additional equity securities in public or private offerings, potentially at 
a price lower than the market price at the time of such issuance. Similarly, we may seek debt financing and we may be 
forced to incur significant interest expense. If we cannot secure sufficient funding, we may be forced to forego strategic 
opportunities or delay, scale back or eliminate network deployments, operations, acquisitions, spectrum acquisitions 
and other investments. 

Reliance on Credit Facilities and Restrictive Debt Covenants  
The Company relies on its Credit Facilities to operate its business, including for the maintenance of a certain level of 
liquidity and to carry out its strategy. There can be no assurance that the Company will continue to have access to 
appropriate Credit Facilities on reasonable terms and conditions, if at all beyond the maturity date of June 14, 2021 for 
the existing Credit Facilities. An inability to draw down upon the Credit Facilities could have a material adverse effect 
on the Company’s business, liquidity, financial condition and results of operations.  

Covenants in our Credit Facilities with our lenders impose operating and financial restrictions on us. A breach of any of 
these covenants could result in a default under our Credit Facilities. These restrictions may limit our ability to obtain 
additional financing, withstand downturns in our business and take advantage of business opportunities. Moreover, we 
may  be  required  to  seek  additional  debt  financing  on  terms  that  include  more  restrictive  covenants,  may  require 
repayment  on  an  accelerated  schedule  or  may  impose  other  obligations  that  limit  our  ability  to  grow  our  business, 
acquire needed assets, or take other actions we might otherwise consider appropriate or desirable. 

Key Competitors are More Established and Have More Resources 
The market for internet access, data connectivity, cloud and data centre services is highly competitive and we compete 
with several other companies within each of our markets. Many of our competitors are better established or have greater 
financial resources than we have. Our competitors include: 

• 

ILECs and CLECs providing DSL and fibre-optic enabled services over their existing wide, metropolitan and 
local area networks and who have started to provide cloud and colocation services; 

25 

 
 
 
 
 
 
 
 
 
 
 
•  Utelcos offering or planning to offer internet and data connectivity over fibre optic networks; 
• 
Large cloud service providers and IT companies; 
•  Colocation and disaster recovery service providers;  
• 
•  wireless Internet service providers using licenced or licence-exempt spectrum; 
• 

cable operators offering high-speed Internet connectivity services and voice communications; 

satellite and fixed wireless service providers offering or developing broadband Internet connectivity and VoIP; 
and 
resellers providing wireless Internet or other wireless services using infrastructure developed and operated by 
others. 

• 

Many of our competitors are well established with larger and better developed networks and support systems, longer 
standing  relationships  with  customers  and  suppliers,  greater  name  recognition  and  greater  financial,  technical  and 
marketing resources than we have. Our competitors may subsidize competing services with revenue from other sources 
and, thus, may offer their products and services at prices lower than ours.  We may not be able to reduce our prices 
which may make it more difficult to attract and retain customers.  

We expect other existing and prospective competitors to adopt technologies and/or business plans similar to ours, or 
seek other means to develop services competitive with ours, particularly if our services prove to be attractive in our 
target markets. 

Acquisitions and Other Strategic Transactions  
We may from time to time make strategic acquisitions of other assets and businesses.  Any such transactions can be 
risky, may require a disproportionate amount of our management and financial resources and may create unforeseen 
operating difficulties or expenditures, including: 

• 

• 

• 

• 

• 

difficulties  in  integrating  acquired  businesses  and  assets  into  our  business  while  maintaining  uniform 
standards, controls, policies and procedures; 
obligations  imposed  on  us  by  counterparties  in  such  transactions  that  limit  our  ability  to  obtain  additional 
financing,  our  ability  to  compete  in  geographic  areas  or  specific  lines  of  business  or  other  aspects  of  our 
operational flexibility; 
increasing cost and complexity of assuring the implementation and maintenance of adequate internal control 
and disclosure controls and procedures; 
difficulties  in  consolidating  and  preparing  our  financial  statements  due  to  poor  accounting  records,  weak 
financial controls and, in some cases, procedures at acquired entities not based on IFRS, particularly those 
entities in which we lack control; and 
inability  to  predict  or  anticipate  market  developments  and  capital  commitments  relating  to  the  acquired 
company, business or assets. 

If we do not successfully address these risks or any other problems encountered in connection with an acquisition, the 
acquisition  could  have  a  material  adverse  effect  on  our  business,  results  of  operations  and  financial  condition.  In 
addition, if we proceed with an acquisition, our available cash may be used to complete the transaction, diminishing 
our liquidity and capital resources, or additional equity may be issued which could cause significant dilution to existing 
shareholders. 

Changes to Technologies and Standards  
The  industries  TeraGo  operates  is  characterized  by  rapidly  changing  technology,  evolving  industry  standards  and 
increasingly  sophisticated  customer  requirements.  The  introduction  of  new  or  alternative  technology  and  the 
emergence of new industry standards may render our existing network, equipment and/or infrastructure obsolete and 
our services unmarketable and may exert price pressures on existing services. It is critical to our success that we be 
able  to  anticipate  changes  in  technology  or  in  industry  standards  and  ensure  that  we  can  leverage  such  new 
technologies  and  standards  in  a  timely  and  cost-effective  manner  to  remain  competitive  from  a  service  and  cost 
perspective. Rapid changes in business demands may also affect the Company’s internal processes where certain 
software tools, processes, and standards may become inefficient or obsolete. The Company may fail to keep pace with 
changes in these technologies and practices which may result in operational breakdowns and/or financial losses. 

26 

 
 
 
 
 
 
 
 
Investments in Development of New Technologies, Products and Services 
The  Company  has  and  will  continue  to  make  significant  investments  in  the  development  and  introduction  of  new 
products and services that make use of the Company’s network, infrastructure and equipment. There is no assurance 
that the Company will be successful in implementing and marketing these new products and services (including 5G) in 
a reasonable time, or that they will gain market acceptance. Development could be delayed for reasons beyond our 
control.   Alternatively, we may fail to anticipate or satisfy the demand for certain products or services, or may not be 
able to offer or market these new products or services successfully to customers. The failure to attract customers to 
new  products  or  services,  cross-sell  service  to  our  existing  customer  base  or  failure  to  keep  pace  with  changing 
consumer preferences for products or services would slow revenue growth and could have a materially adverse effect 
on our business, results of operations and financial condition.      

Expanding, Upgrading and Maintaining Network and Infrastructure 
We expect to allocate significant resources in expanding, maintaining and improving our network. Additionally, as the 
number of our customer locations increases, as the usage habits of our customers change and as we increase our 
service offerings, we may need to upgrade our network to maintain or improve the quality of our services. If we do not 
successfully  implement  upgrades  to  our  network,  the  quality  of  our  services  may  decline  and  our  churn  rate  may 
increase. 

We may experience quality deficiencies, cost overruns and delays with the expansion, maintenance and upgrade of 
our network and existing infrastructure including the portions of those projects not within our control. Expansion of our 
network  or  infrastructure may require  permits  and  approvals  from  governmental  bodies and  third parties.  Failure  to 
receive approvals in a timely fashion can delay expansion of our network. In addition, we are typically required to obtain 
rights from land, building and tower owners to install the antennas and other equipment that provide our internet access 
service to our customers. We may not be able to obtain, on terms acceptable to us or at all, the rights necessary to 
expand our network or existing infrastructure.  

We also may face challenges in managing and operating our network and existing infrastructure. These challenges 
include  ensuring  the  availability  of  customer  equipment  that  is  compatible  with  our  network  and  managing  sales, 
advertising,  customer  support,  and  billing  and  collection  functions  of  our  business  while  providing  reliable  network 
service  that  meets  our  customers’  expectations.  Our  failure  in  any  of  these  areas  could  adversely  affect  customer 
satisfaction, increase churn, increase our costs, decrease our revenue and otherwise have a material adverse effect 
on our business, prospects, financial condition and results of operations. 

Foreign Exchange 
While the majority of the Company’s revenues are earned in Canadian dollars, a portion of its costs, including for certain 
capital expenditures are paid in U.S. dollars. As a result, the Company is exposed to currency exchange rate risks. A 
change in the currency exchange rate may increase or decrease the amount of Canadian dollars required to be paid 
by the Company for its U.S. expenditures. The Company does not currently have any foreign exchange contracts to 
manage the foreign exchange risk. As a result, there can be no assurance that currency fluctuations will not have a 
material adverse effect on the Company. 

Physical Inventory 
The nature of our business requires the Company to procure, deploy, track, and maintain large volumes of specialized 
network  and  datacentre  equipment  purchased  in  Canada  and  abroad.  Equipment  is  frequently  moved  between 
provinces  in  Canada  as  part of  provisioning.  As a  result,  the  Company is  subject  to  inventory  risk  due  to  delays  in 
inventory movement as well as process breakdowns in provisioning and deploying inventory to a customer site, network 
site, or datacenter facility. These delays may result in unintended backlog and inventory losses. The Company relies 
heavily on the ability of our vendors to supply us in a timely manner as well as the diligence of the Company’s internal 
process owners to ensure provisioning and inventory management is effective.    

Interest Rates 
As the Company currently borrows funds through its credit facility, certain portions of the facility are based on a variable 
interest rate. A significant rise in interest rates may materially increase the cost of either its revolving or non-revolving 
credit facilities. The Company mitigates a portion of the underlying interest rate risk with respect to the non-revolving 
term  credit  facility  by  entering  into  an  interest  rate  swap  contract  to  effectively  fix  the  underlying  interest  rate  on  a 
variable rate debt. Similar interest rate swap contracts have not been entered into for the other portions of the credit 
facility. To the extent funds have been drawn down from such facilities, the Company will be exposed to interest rate 
fluctuations.  

27 

 
 
 
 
 
 
 
 
Interruption or Failure of Information Technology and Communications Systems 
We have experienced service interruptions in some markets in the past and may experience service interruptions or 
system failures in the future. Our services depend on the continuing operation of our cloud and data centre, information 
technology and communications systems. Any service interruption adversely affects our ability to operate our business 
and could result in an immediate loss of revenue. If we experience frequent or persistent system, power or network 
failures,  our  reputation  and  brand  could  be  permanently  harmed. We  may  make  significant  capital  expenditures  to 
increase  the  reliability  and  security  of  our  systems,  but  these  capital  expenditures  may  not  achieve  the  results  we 
expect. 

Our systems and data centres are vulnerable to damage or interruption from earthquakes, terrorist attacks, floods, fires, 
power  loss, telecommunications  failures, computer  viruses,  computer denial  of service  attacks  or  other  attempts to 
harm our systems, and similar events. Some of our systems are not fully redundant and our disaster recovery planning 
may not be adequate. The occurrence of a natural disaster or unanticipated problems at our network centres or data 
centres could result in lengthy interruptions in our service and adversely affect our operating results. The Company 
could also be required to make significant expenditures if the Company’s systems were damaged or destroyed, or pay 
damages  if  the  delivery  of  the  Company’s  services  to  its  customers  were  delayed  or  stopped  by  any  of  these 
occurrences. 

Retention and Motivation of Personnel  
We depend on the services of key technical, sales, marketing and management personnel. The loss of any of these 
key persons could have a material adverse effect on our business, results of operations and financial condition. Our 
success is also highly dependent on our continuing ability to identify, hire, train, motivate and retain highly qualified 
technical, sales, marketing and management personnel. 

Competition for such personnel can be intense and we cannot provide assurance that we will be able to attract or retain 
highly qualified technical, sales, marketing and management personnel in the future.  Our inability to attract and retain 
the  necessary  technical,  sales,  marketing  and  management  personnel  may  adversely  affect  our  future  growth  and 
profitability. It may be necessary for us to increase the level of compensation paid to existing or new employees to a 
degree that our operating expenses could be materially increased. 

If we cannot hire, train and retain motivated and well-qualified individuals, we may face difficulties in attracting, recruiting 
and retaining various sales and support personnel in the markets we serve, which may lead to difficulties in growing 
our subscriber base. 

Leased Data Centre Facilities 
The Company’s data centres are located in leased premises and there can be no assurance that the Company will 
remain  in  compliance  with  the  Company’s  leases,  that  the  landlord  will  continue  to  support  the  operation  of  the 
Company’s data centre and that the leases will not be terminated despite negotiation for long term lease periods and 
renewal provisions. Termination of a lease could have a material adverse effect on the Company’s business, results of 
operations and financial condition.  

Electrical Power and Outages 
The  Company’s  data  centres  are  susceptible  to  regional  variations  in  the  cost  of  power,  electrical  power  outages, 
planned or unplanned power outages and limitations on availability of adequate power resources. Power outages can 
harm, and in the past, have harmed the Company’s customers and its business, including the loss of customers' data 
and extended service interruptions. While the Company attempts to limit exposure to system downtime by using backup 
generators and power supplies, the Company cannot limit the Company’s exposure entirely even with these protections 
in place. With respect to any increase in energy costs, the Company may not always be able to pass these increased 
costs on to the Company’s customers which could have a material adverse effect on the Company’s business, results 
of operations and financial condition. 

Litigation Risk and Intellectual Property Claims 
Competitors  or  other  persons  may  independently  develop,  patent  technologies  or  copyright  software  that  are 
substantially equivalent or superior to those we currently use or plan to use or that are necessary to permit us to deploy 
and operate our network, data centres or provide cloud services. Some of these patents, copyrights or rights may grant 
very broad protection to the owners. We cannot determine with certainty whether any existing third party intellectual 
property or the issuance of any third party intellectual property would require us to alter technology or software we use, 
obtain licences or cease certain activities. Defending against infringement claims, even meritless ones, would be time 
consuming, distracting and costly.   

If we are found to be infringing the proprietary rights of a third party, we could be enjoined from using such third party’s 
rights, may be required to pay substantial royalties and damages, and may no longer be able to use the intellectual 

28 

 
 
 
 
 
 
 
 
 
property subject to such rights on acceptable terms or at all. Failure to obtain licences to intellectual property held by 
third parties on reasonable terms, or at all, could delay or prevent us from providing services to customers and could 
cause us to expend significant resources to acquire technology which includes non-infringing intellectual property. 

If we have to negotiate with third parties to establish licence arrangements, or to renew existing licences, it may not be 
successful and we may not be able to obtain or renew a licence on satisfactory terms or at all. If required licences 
cannot be obtained, or if existing licences are not renewed, litigation could result. 

Operating Losses  
We have incurred a net loss in the past several fiscal years. We cannot anticipate with certainty what our earnings, if 
any, will be in any future period. However, we could incur further net losses as we continue to expand our network into 
new and existing markets and pursue our business strategy in providing cloud and data centre services. Accordingly, 
our  results  of  operations  may  fluctuate  significantly,  which  may  adversely  affect  the  value  of  an  investment  in  our 
Common Shares. We may also invest significantly in our business before we expect cash flow from operations to be 
adequate to cover our anticipated expenses. 

Economic and Geopolitical Risk 
The market for our services depends on economic and geopolitical conditions affecting the broader market.  Economic 
conditions  globally  are  beyond  our  control.  In  addition,  acts  of  terrorism  and  the  outbreak  of  hostilities  and  armed 
conflicts between countries can create geopolitical uncertainties that may affect the global economy.  Downturns in the 
economy or geopolitical uncertainties may cause customers to delay or cancel projects, reduce their overall capital or 
operating  budgets  or  reduce  or  cancel  orders  for  our  services,  which  could  have  a  material  adverse  effect  on  our 
business, results of operations and financial condition. 

Regulation of Internet 
Regulation of the Internet and the content transmitted through that medium is a topic that receives considerable political 
discussion from time to time, from both a “pro-regulation” and an “anti-regulation” perspective, including discussions on 
whether all internet traffic should be delivered equally. It is unclear as to what impact decisions made on either side of 
this issue by various political and governing bodies could have on us and our business or on the ability of our customers 
to utilize our internet services. 

ACCOUNTING PRONOUNCEMENTS ADOPTED IN 2018 

a) 

IFRS 15 Revenue from Contracts with Customers 

Effective  January  1,  2018,  the  Company  adopted  IFRS  15  Revenue  from  Contracts  with  Customers.  IFRS  15 
supersedes  the  existing  standards  and  interpretations  including  IAS  18,  Revenue  and  IFRIC  13,  Customer  Loyalty 
Programmes.    IFRS  15  introduces  a  single  model  for  recognizing  revenue  from  contracts  with  customers  with  the 
exception of certain contracts under other IFRSs. The standard requires revenue to be recognized in a manner that 
depicts  the  transfer  of  promised  goods  or  services  to  a  customer  and  at  an  amount  that  reflects  the  expected 
consideration receivable in exchange for transferring those goods or services. This is achieved by applying the following 
five steps: 

1. 

Identify the contract with a customer; 

2. 

Identify the performance obligations in the contract; 

3.  Determine the transaction price; 

4.  Allocate the transaction price to the performance obligations in the contract; and 

5.  Recognize revenue when (or as) the entity satisfies a performance obligation. 

IFRS 15 also provides guidance relating to the treatment of contract acquisition and contract fulfillment costs. 

The Company adopted IFRS 15 using the cumulative effect method, i.e. by recognizing the cumulative effect of initially 
applying  IFRS  15  as  an  adjustment  to  the  opening  balance  of  retained  earnings  at  January  1,  2018.  Therefore, 
comparative information has not been restated and continues to be reported under IAS 18.  

The  Company  has  implemented  several  processes  and  policies  to  ensure  the  consistent,  timely,  and  appropriate 
allocation of revenue between performance obligations in contracts with customers.   

29 

 
 
 
 
 
 
 
 
 
 
 
The  adoption  of  IFRS  15  did not  affect  the  Company’s  cash  flows  from  operating,  investing,  or  financing  activities. 
Furthermore, the impact on timing of revenue recognition was not material as the treatment of revenue for services 
rendered over time, which is the method under which Company satisfies the majority of its performance obligations, is 
consistent under IFRS 15 and IAS 18.The details of the significant changes and quantitative impact of the changes are 
outlined in Note 4 of the Consolidated Financial Statements for the year ended December 31, 2018. 

i) Sale of Bundled Services 

The  Company  offers  customers  bundled  connectivity,  colocation,  and  cloud  services.  Revenue  from  these 
arrangements were previously classified on the nature of the contract. Under IFRS 15, total consideration in contracts 
with  customers  are  allocated  to  distinct  performance  obligations  based  on  their  stand-alone  selling  prices.  The 
Company determined the stand-alone selling price to be the list price at which the Company sells connectivity, and 
colocation & cloud services. As a result of the allocation of performance obligations under IFRS 15, certain amounts 
that would have been classified as cloud & colocation revenue are now presented as connectivity revenue.  

ii) Service Credits 

The Company has obligations for credits under its contracts with customers when certain criteria are met. Credits are 
recognized net of revenue recognized and presented in total revenue on the statement of comprehensive income.   

iii) Contract Costs 

IFRS 15 requires certain contract acquisition costs to be recognized as an asset on the statement of financial position 
and  amortized into income  over  time.  The  Company  typically  incurs  internal  or  external  sales commissions  fees  to 
obtain contracts with customers. Prior to the adoption of IFRS 15, the Company had expensed all commission costs 
as  incurred.  The  Company  now  capitalizes  these  commission  fees  as  costs  of  obtaining  a  contract  when  they  are 
incremental and expected to be recovered. These costs are amortized consistently with the pattern of revenue for the 
related contracts and are recorded in salaries and related costs on the statement of comprehensive loss.  

Contract costs are presented separately as an asset on the consolidated statement of financial position. The Company 
has opted not to use practical expedients under the cumulative effect method and as a result, the current portion of 
contract costs are presented in current assets. The current portion represent amounts expected to be amortized in the 
next 12 months. The Company had to make significant judgments and estimates when estimating certain contract costs 
incurred in prior years that continue to be incremental and recoverable in the current period.  

iv) Contract Assets 

Contract assets arise primarily as a result of services offered and provided in advance of payments received from a 
customer.  From  time  to  time,  the  Company  will  offer  promotions  which  will  give  rise  to  contract  assets.  These 
arrangements  are  recorded  in  other  long-term  assets  on  the  balance  sheet  with  current  and  long-term  amounts 
presented separately on the statement of financial position. The current portion represents the performance obligation 
to be satisfied and recognized as revenue in the next twelve months. 

v) Contract Liabilities 

Contract liabilities arise primarily as a result of payment made in advance of providing services to a customer. The 
Company had previously presented these arrangements as deferred revenue. These payments are now presented as 
contract liabilities with current and long-term amounts presented separately on the statement of financial position. The 
current portion represents the performance obligation to be satisfied and recognized in revenue in the next 12 months.  

30 

 
 
 
 
 
 
 
 
 
 
 
 
 
vi) Impacts on Financial results 

The following table highlights some of the key impacts on our financial metrics discussed in the MD&A: 

Three months ended 
December 31 

2018  
(Without 
adoption 
of IFRS 
15) 

2018  
(As 
reported) 

% 
Change 

 4,475  

 8,393  

 4,881  

 8,000  

-8.3% 

4.9% 

 12,868  

 12,881  

- 

 3,119  

 3,249  

 (1,972) 

 (1,842) 

-4.0% 

7.1% 

64,659 

31,742 

63,624 

32,777 

1.6% 

-3.2% 

1,054 

3,138 

1,004 

3,413 

5.0% 

-8.1% 

Year ended 
December 31 

2018  
(As 
reported) 

2018  
(Without 
adoption of 
IFRS 15) 

% 
Change 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

19,290 

35,005 

54,295 

12,964 

 (4,820) 

64,659 

31,742 

1,053 

3,147 

 20,802  

 33,495  

 54,297  

 12,912  

 (4,872) 

-7.3% 

4.5% 

- 

0.4% 

-1.1% 

63,624 

32,777 

1.6% 

-3.2% 

1,010 

3,411 

4.3% 

-7.7% 

Financial 

Cloud and Colocation Revenue 

Connectivity Revenue 

Total Revenue 
Adjusted EBITDA(1) (2)  
Net Income (Loss) 

Operating 

Backlog MRR(1) 
Connectivity 

Cloud & Colocation 

ARPU(1) 

Connectivity 

Cloud & Colocation 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

(1) See "Definitions – Key Performance Indicators, IFRS, Additional GAAP and Non-GAAP Measures” 
(2) See “Adjusted EBITDA” for a reconciliation of net loss to Adjusted EBITDA 

vii) Use of estimates 

The Company used estimates in the following areas: 

•  Determining the enforceable term of contracts required estimating average contract terms based on available 

historical data 

•  Significant judgments in determining whether the promises to deliver certain services are considered distinct 

and represent separate performance obligations 

•  Evaluating whether costs incurred to obtain a contract were incremental and expected to be recoverable 

b) 

IFRS 9 Financial Instruments 

Effective  January  1,  2018,  the  Company  adopted  IFRS  9  Financial  Instruments.  IFRS  9  sets  out  requirements  for 
recognizing and measuring financial assets, financial liabilities and some contracts to buy or sell non-financial items. 
This standard replaces IAS 39 Financial Instruments: Recognition and Measurement. 

The adoption of this standard did not have a material effect on our consolidated financial statements.  

i) Impairment of financial assets 

IFRS 9 replaces the ‘incurred loss’ model in IAS 39 with an ‘expected credit loss’ (ECL) model. The new impairment 
model applies to financial assets measured at amortized cost, contract assets and debt investments at FVOCI, but not 
to investments in equity instruments. Under IFRS 9, credit losses are recognized earlier than under IAS 39. 

The Company’s financial assets measured at amortized cost consist of trade receivables.  

Under IFRS 9, loss allowances are measured on either of the following bases: 

• 

• 

12-month ECLs: these are expected credit losses (“ECLs”) that result from possible default events within the 
12 months after the reporting date; and 
lifetime ECLs: these are ECLs that result from all possible default events over the expected life of a financial 
instrument. 

31 

 
 
 
 
 
  
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Company measures loss allowances for trade receivables and any contract assets at an amount equal to lifetime 
ECLs. When determining whether the credit risk of a financial asset has increased significantly since initial recognition 
and when estimating ECLs, the Group considers reasonable and supportable information that is relevant and available 
without  undue cost  or  effort.  This  includes  both  quantitative  and  qualitative  information and  analysis,  based  on  the 
Group’s historical experience and informed credit assessment and including forward-looking information. 

At each reporting date, the Company assesses whether financial assets carried at amortized cost are credit-impaired.   

ii) Measurement of loss allowances 

For trade receivables, the Company uses historic actual credit losses as the basis for estimating ECLs and uniformly 
applies this estimate to its gross balance net of balances already fully impaired at each reporting date. The Company 
believes this amount to best estimate the expected credit losses.  

iii) Presentation of loss allowances 

Loss allowances on financial assets measured at amortized cost are deducted from the gross carrying amount of the 
asset and the related impairment loss is recorded separately on the statement of comprehensive income.  

UPCOMING ACCOUNTING PRONOUNCEMENTS NOT YET ADOPTED 

Certain new standards, interpretations, amendments and improvements to existing standards have been issued by 
the IASB. The standards impacted that may be applicable to the Company are as follows:  

IFRS 16 Leases 

On January 13, 2016, the IASB issued the final publication of the IFRS 16 standard, which will supersede the current 
IAS 17, Leases standard. Under IFRS 16, a lease will exist when a customer controls the right to use an identified asset 
as demonstrated by the customer having exclusive use of the asset for a period of time. IFRS 16 introduces a single 
accounting model for lessees and all leases will require an asset and liability to be recognized on the statement of 
financial position at inception. 

The standard is effective for annual periods beginning on or after January 1, 2019 with early adoption permitted, but 
only if the entity is also applying IFRS 15. The Company has a dedicated team to assess the impact of IFRS 16 and 
the team has gathered a significant portion of the information necessary to evaluate the impact of the standard. The 
team is expected to quantify the impact of the standard upon completion of their assessment. The Company expects 
the standard to have a significant impact on the Consolidated Statements of Financial Position as the Company will be 
required to recognize a right-of-use asset and corresponding lease liability for its network sites, datacenters, and office 
leases.  Furthermore,  the  Company  expects  a  decrease  in  other  operating  expenses,  an  increase  in  depreciation 
expense  (as  the  right-of-use asset  is depreciated),  and  an increase  in  finance costs  (due  to accretion of  the lease 
liability). This impact will have a positive impact on Adjusted EBITDA as both depreciation and finance costs are added 
back in its calculation. 

INTERNAL  CONTROL  OVER  FINANCIAL  REPORTING  AND  DISCLOSURE  CONTROLS  AND 
PROCEDURES 

Our President and Chief Executive Officer and Chief Financial Officer, designed or caused to be designed under their 
supervision, TeraGo’s disclosure controls and procedures and internal control over financial reporting. 

TeraGo’s disclosure controls and procedures are designed to provide reasonable assurance that material information 
relating to TeraGo is made known to management by others, particularly during the period in which the interim filings 
are being prepared and that information required to be disclosed by TeraGo in its annual filings, interim filings or other 
reports filed or submitted by it under securities legislation is recorded, processed, summarized and reported within the 
time  periods  specified  in  securities  legislation.  TeraGo’s  disclosure  controls  and  procedures  includes  controls  and 
procedures designed to ensure that information required to be disclosed by TeraGo in its annual filings, interim filings 
or other reports filed or submitted under securities legislation is accumulated and communicated to management, as 
appropriate to allow timely decisions regarding required disclosure. 

32 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TeraGo’s internal control over financial reporting are designed to provide reasonable assurance regarding reliability of 
financial reporting and the preparation of financial statements for external purposes in accordance with GAAP. TeraGo’s 
internal control over financial reporting includes those policies and procedures that: (i) pertain to the maintenance of 
records that in reasonable detail accurately and fairly reflect the transactions and dispositions of the assets of TeraGo; 
(ii)  provide  reasonable  assurance  that  transactions  are  recorded  as  necessary  to  permit  preparation  of  financial 
statements in accordance with GAAP, and that receipts and expenditures of TeraGo are being made only in accordance 
with authorizations of management and directors of TeraGo; and (iii) are designed to provide reasonable assurance 
regarding prevention or timely detection of unauthorized acquisition, use or disposition of TeraGo’s assets that could 
have a material effect on TeraGo’s financial statements. 

The control framework used to design TeraGo’s internal control over financial reporting is based on the Internal Control 
– Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO 
2013). 

Due to its inherent limitations, internal control over financial reporting may not prevent or detect all misstatements. Also, 
projections  of  any  evaluation  of  effectiveness  to  future  periods  are  subject  to  the  risk  that  controls  may  become 
inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may 
change.  

There were no changes in the Company’s internal controls over financial reporting for the year ended December 31, 
2018 that have materially affected or are reasonably likely to materially affect internal controls over financial reporting. 
Management has concluded that there are no material weaknesses relating to the design of TeraGo’s internal controls 
over  financial  reporting  as  of December  31,  2018.  In  accordance  with  Section  3.3  of  National  Instrument  52-109  – 
Certificate  of  Disclosure  in  Issuers’  Annual  and  Interim  Filings,  the  Company  has  limited  the  design  of  disclosure 
controls and procedures and internal controls over financial reporting to exclude controls, policies and procedures of 
MSI which was acquired not more than 365 days before the end of year ended December 31, 2018. The table below 
shows a summary of the financial information for MSI which is included in the year end consolidated financial statements 
of the Company as at December 31, 2018: 

Non-current assets: 

$5.6 million 

EXECUTIVE MANAGEMENT CHANGES 

Effective January 1, 2018, Mark Lau was appointed as Vice President, Legal & General Counsel, having previously 
served as General Counsel to the Company. 

Effective May 15, 2018, Christine Gauthier, Vice President of Sales, is no longer with the Company. 

Effective August 15, 2018, Christopher Taylor was appointed as Vice President, Product Management and Business 
Development, having previously served as Director, Product Management to the Company. 

33 

 
 
 
 
 
 
 
 
 
 
 
DEFINITIONS  –  KEY  PERFORMANCE  INDICATORS,  IFRS,  ADDITIONAL  GAAP  AND  NON-GAAP 
MEASURES 

IFRS Measures 

Cost of services 
Cost of services consists of expenses related to delivering service to customers and servicing the operations of our 
networks.  These expenses include costs for the lease of intercity facilities to connect our cities, internet transit and 
peering costs paid to other carriers, network real estate lease expense, spectrum lease expenses and lease and utility 
expenses for the data centres and salaries and related costs of staff directly associated with the cost of services. 

Gross profit margin % 
Gross profit margin % consists of gross profit margin divided by revenue where gross profit margin is revenue less cost 
of services.   

Other operating expenses 
Other operating expenses includes sales commission expense, advertising and marketing expenses, travel expenses, 
administrative expenses including insurance and professional fees, communication expenses, maintenance expenses 
and rent expenses for office facilities. 

Foreign exchange gain (loss) 
Foreign exchange gain (loss) relates to the translation of monetary assets and liabilities into Canadian dollars using 
the exchange rate in effect at that date.  The resulting foreign exchange gains and losses are included in net income 
in the period. 

Finance costs 
Finance costs consist of interest charged on our short- and long-term debt, amortization of deferred financing costs 
including  expenses  associated  with  closing  our  long-term  debt  facility  and  accretion  expense  on  the  Company’s 
decommissioning and restoration obligations.  The deferred financing costs are amortized using the effective interest 
method over the term of the loan.   

Finance income 
Finance income consists of interest earned on our cash and cash equivalent and short-term investment balances. 

Additional GAAP Measures 

Earnings (loss) from operations 
Earnings (loss) from operations exclude foreign exchange gain (loss), income taxes, finance costs and finance income. 
We include earnings (loss) from operations as an additional GAAP measure in our consolidated statement of earnings. 
We consider earnings (loss) from operations to be representative of the activities that would normally be regarded as 
operating for the Company. We believe this measure provides relevant information that can be used to assess the 
consolidated performance of the Company and therefore, provides meaningful information to investors. 

Non-GAAP Measures 

Adjusted EBITDA 
The term “EBITDA” refers to earnings before deducting interest, taxes, depreciation and amortization. The Company 
believes that Adjusted EBITDA is useful additional information to management, the Board and investors as it provides 
an indication of the operational results generated by its business activities prior to taking into consideration how those 
activities are financed and taxed and also prior to taking into consideration asset depreciation and amortization and it 
excludes  items  that  could  affect  the  comparability  of  our  operational  results  and  could  potentially  alter  the  trends 
analysis in business performance. Excluding these items does not necessarily imply they are non-recurring, infrequent 
or unusual. Adjusted EBITDA is also used by some investors and analysts for the purpose of valuing a company. The 
Company  calculates  Adjusted  EBITDA  as  earnings  before deducting  interest,  taxes,  depreciation and amortization, 
foreign exchange gain or loss, finance costs, finance income, gain or loss on disposal of network assets, property and 
equipment,  impairment  of  property,  plant,  &  equipment  and  intangible  assets,  stock-based  compensation  and 
restructuring, acquisition-related and integration costs. Investors are cautioned that Adjusted EBITDA should not be 
construed as an alternative to operating earnings or net earnings determined in accordance with IFRS as an indicator 
of  our  financial  performance  or  as  a  measure  of  our  liquidity  and  cash  flows.  Adjusted  EBITDA  does  not  take  into 
account the impact of working capital changes, capital expenditures, debt principal reductions and other sources and 
uses of cash, which are disclosed in the consolidated statements of cash flows. 

34 

 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted EBITDA does not have any standardized meaning under GAAP. TeraGo’s method of calculating Adjusted 
EBITDA may differ from other issuers and, accordingly, Adjusted EBITDA may not be comparable to similar measures 
presented by other issuers. See “Results of Operations – Adjusted EBITDA” for reconciliation of net loss to Adjusted 
EBITDA. 

Key Performance Indicators 

Backlog MRR 
The term “Backlog MRR” is a measure of contracted monthly recurring revenue (MRR) from customers that have not 
yet been provisioned. The Company believes backlog MRR is useful additional information as it provides an indication 
of future revenue. Backlog MRR is not a recognized measure under IFRS and may not translate into future revenue, 
and accordingly, investors are cautioned in using it. The Company calculates backlog MRR by summing the MRR of 
new customer contracts and upgrades that are signed but not yet provisioned, as at the end of the period. TeraGo’s 
method  of  calculating  backlog  MRR  may  differ  from  other  issuers  and,  accordingly,  backlog  MRR  may  not  be 
comparable to similar measures presented by other issuers. 

ARPU 
The  term  “ARPU”  refers  to  the  Company’s  average  revenue  per  customer  per  month  in  the  period.  The  Company 
believes that ARPU is useful supplemental information as it provides an indication of our revenue from an individual 
customer  on  a  per  month  basis.  ARPU  is  not  a  recognized  measure  under  IFRS  and,  accordingly,  investors  are 
cautioned that ARPU should not be construed as an alternative to revenue determined in accordance with IFRS as an 
indicator of our financial performance. The Company calculates ARPU by dividing our total revenue before revenue 
from early terminations by the number of customers in service during the period and we express ARPU as a rate per 
month. TeraGo’s method of calculating ARPU has changed from the Company’s past disclosures to exclude revenue 
from early termination fees, where ARPU was previously calculated as revenue divided by the number of customers in 
service  during  the  period.  TeraGo’s  method  may  differ  from  other  issuers,  and  accordingly,  ARPU  may  not  be 
comparable to similar measures presented by other issuers. 

Churn 
The term “churn” or “churn rate” is a measure, expressed as a percentage, of customer cancellations in a particular 
month. The Company calculates churn by dividing the number of customer cancellations during a month by the total 
number of customers at the end of the month before cancellations. The information is presented as the average monthly 
churn rate during the period. The Company believes that the churn rate is useful supplemental information as it provides 
an indication of future revenue decline and is a measure of how well the business is able to renew and keep existing 
customers on  their existing service  offerings.  Churn  and  churn  rate  are  not  recognized measures  under  IFRS  and, 
accordingly, investors are cautioned in using it. TeraGo’s method of calculating churn and churn rate may differ from 
other issuers and, accordingly, churn may not be comparable to similar measures presented by other issuers. 

35 

 
 
 
  
  
 
MANAGEMENT’S RESPONSIBILITY FOR FINANCIAL REPORTING 

The accompanying consolidated financial statements of TeraGo Inc. and its subsidiaries and all the information in 
Management’s Discussion and Analysis are the responsibility of management and have been approved by the Board 
of Directors. 

The  consolidated  financial  statements  have  been  prepared  by  management  in  accordance  with  International 
Financial Reporting Standards. The consolidated financial statements include certain amounts that are based on the 
best estimates and judgments of management and in their opinion present fairly, in all material respects, TeraGo 
lnc.’s financial position, results of operations and cash flows.  Management has prepared the financial information 
presented elsewhere in the Management’s Discussion and Analysis and has ensured that it is consistent with the 
consolidated financial statements, or has provided reconciliations where inconsistencies exist. 

Management of TeraGo Inc., in furtherance of the integrity of the consolidated financial statements, has developed 
and  maintains  a  system  of  internal  controls.    Management  believes  the  internal  controls  provide  reasonable 
assurance that transactions are properly authorized and recorded, financial records are reliable and form a proper 
basis for the preparation of consolidated financial statements and that TeraGo lnc.’s material assets are properly 
accounted for and safeguarded. The internal control processes include management’s communication to employees 
of policies that govern ethical business conduct. 

The  Board  of  Directors  is  responsible  for  overseeing  management’s  responsibility  for  financial  reporting  and  is 
ultimately responsible for reviewing and approving the consolidated financial statements. The Board carries out this 
responsibility through its Audit Committee. 

The Audit Committee meets periodically with management and the Company’s independent auditors to review the 
Company’s reported financial performance and to discuss audit, internal controls, accounting policies, and financial 
reporting matters; and to review Management’s Discussion and Analysis, the consolidated financial statements and 
the external auditors’ report.  The Audit Committee reports its findings to the Board of Directors for consideration 
when approving the consolidated financial statements for issuance to the shareholders.  The Audit Committee also 
considers, for review by the Board of Directors and approval by the shareholders, the engagement or re-appointment 
of the external auditors.  

The consolidated financial statements have been audited by KPMG LLP, the external auditors, in accordance with 
Canadian generally accepted auditing standards on behalf of the shareholders.  KPMG LLP has full and free access 
to the Audit Committee. 

February 21, 2019 

“Antonio Ciciretto” 

“David Charron” 

President and Chief Executive Officer                                                                 

Chief Financial Officer 

36 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
KPMG LLP 
Vaughan Metropolitan Centre 
100 New Park Place, Suite 1400 
Vaughan ON  L4K 0J3 
Canada 
Tel 905-265-5900 
Fax 905-265-6390 

INDEPENDENT AUDITORS' REPORT 

To the Shareholders of TeraGo Inc. 

Opinion 

We  have  audited  the  consolidated  financial  statements  of  TeraGo  Inc.  (the  Entity), 
which comprise: 

 

 

 

 

the  consolidated  statements  of  financial  position  as  at  December  31,  2018  and 
2017 

the consolidated statements of comprehensive loss for the years then ended 

the consolidated statements of changes in equity for the years then ended 

the consolidated statements of cash flows for the years then ended 

  and  notes  to  the  consolidated  financial  statements,  including  a  summary  of 

significant accounting policies 

(Hereinafter referred to as the "financial statements"). 

In  our  opinion,  the  accompanying  financial  statements  present  fairly,  in  all  material 
respects,  the  consolidated  financial  position  of  the  Entity  as  at  December  31,  2018 
and  December  31,  2017,  and  its  consolidated  financial  performance  and  its 
consolidated  cash  flows  for  the  years  then  ended  in  accordance  with  International 
Financial Reporting Standards (IFRS). 

Basis for Opinion 

We  conducted  our  audit  in  accordance  with  Canadian  generally  accepted  auditing 
standards.    Our  responsibilities  under  those  standards  are  further  described  in  the 
"Auditors'  Responsibilities  for  the  Audit  of  the  Financial  Statements"  section  of 
our auditors' report.   

We are independent of the Entity in accordance with the ethical requirements that are 
relevant  to  our  audit  of  the  financial  statements  in  Canada  and  we  have  fulfilled  our 
other ethical responsibilities in accordance with these requirements. 

We believe that the audit evidence we have obtained is sufficient and appropriate to 
provide a basis for our opinion.   

KPMG LLP, is a Canadian limited liability partnership and a member firm of the KPMG network of independent 
member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. 
KPMG Canada provides services to KPMG LLP.

37 
 
 
 
 
 
 
 
 
 
 
 
Emphasis of Matter 

We  draw  attention  to  note  4(a)  to  the  financial  statements  which  indicates  that  the 
Entity  has  changed  its  accounting  policy  for  revenue,  as  a  result  of  the  adoption  of 
IFRS 15, Revenue from Contracts with Customers, and has applied that change using 
the cumulative effect method. 

Our opinion is not modified in respect of this matter. 

Other Information 

Management is responsible for the other information. Other information comprises: 

 

 

the  information  included  in  Management's  Discussion  and  Analysis  filed with the 
relevant Canadian Securities Commissions. 

the  information,  other  than  the  financial  statements  and  the  auditors'  report 
thereon, included in a document likely to be entitled "2018 Annual Report". 

Our opinion on the financial statements does not cover the other information and we 
do not and will not express any form of assurance conclusion thereon.  

In connection with our audit of the financial statements, our responsibility is to read the 
other  information  identified  above  and,  in  doing  so,  consider  whether  the  other 
information  is  materially  inconsistent  with  the  financial  statements  or  our  knowledge 
obtained in the audit and remain alert for indications that the other information appears 
to be materially misstated.   

We obtained the information included in Management's Discussion and Analysis filed 
with  the  relevant  Canadian  Securities  Commissions  as  at  the  date  of  this  auditors' 
report.      If,  based  on  the  work  we  have  performed  on  this  other  information,  we 
conclude  that  there  is  a  material  misstatement  of  this  other  information,  we  are 
required to report that fact in the auditors' report. 

We have nothing to report in this regard. 

The information, other than the financial statements and the auditors' report thereon, 
included  in  a  document  likely  to  be  entitled  "2018  Annual  Report"  is  expected  to  be 
made available to us after the date of this auditors' report. If, based on the work we 
will  perform  on  this  other  information,  we  conclude  that  there  is  a  material 
misstatement  of  this  other  information,  we  are  required  to  report  that  fact  to  those 
charged with governance.

                                                       38 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Responsibilities  of  Management  and  Those  Charged  with 
Governance for the Financial Statements 

Management  is  responsible  for  the  preparation  and  fair  presentation  of  the  financial 
statements  in  accordance  with  International  Financial  Reporting  Standards  (IFRS), 
and  for  such  internal  control  as  management  determines  is  necessary  to  enable  the 
preparation of financial statements that are free from material misstatement, whether 
due to fraud or error. 

In  preparing  the  financial  statements,  management  is  responsible  for  assessing  the 
Entity's ability to continue as a going concern, disclosing as applicable, matters related 
to  going  concern  and  using  the  going  concern  basis  of  accounting  unless 
management  either  intends  to  liquidate  the  Entity  or  to  cease  operations,  or  has  no 
realistic alternative but to do so. 

Those  charged  with  governance  are  responsible  for  overseeing  the  Entity's  financial 
reporting process. 

Auditors' Responsibilities for the Audit of the Financial Statements 

Our  objectives  are  to  obtain  reasonable  assurance  about  whether  the  financial 
statements as  a whole  are  free  from material  misstatement,  whether  due  to fraud  or 
error, and to issue an auditors' report that includes our opinion.  

Reasonable  assurance  is  a  high  level  of  assurance,  but  is  not  a  guarantee  that  an 
audit  conducted  in accordance  with  Canadian  generally  accepted  auditing  standards 
will always detect a material misstatement when it exists.  

Misstatements can arise from fraud or error and are considered material if, individually 
or  in  the  aggregate,  they  could  reasonably  be  expected  to  influence  the  economic 
decisions of users taken on the basis of the financial statements. 

As  part  of  an  audit  in  accordance  with  Canadian  generally  accepted  auditing 
standards,  we  exercise  professional  judgment  and  maintain  professional  skepticism 
throughout the audit.  

We also: 

 

Identify and assess the risks of material misstatement of the financial statements, 
whether due to fraud or error, design and perform audit procedures responsive to 
those risks, and obtain audit evidence that is sufficient and appropriate to provide 
a basis for our opinion.  

The  risk  of  not  detecting  a  material  misstatement  resulting  from  fraud  is  higher 
than  for  one  resulting  from  error,  as  fraud  may  involve  collusion,  forgery, 
intentional omissions, misrepresentations, or the override of internal control. 

  Obtain an understanding of internal control relevant to the audit in order to design 
audit  procedures  that  are  appropriate  in  the  circumstances,  but  not  for  the 
purpose  of  expressing  an  opinion  on  the  effectiveness  of  the  Entity's  internal 
control.  

                                                       39

 
 
 
 
 
 
 
 
 
  Evaluate the appropriateness of accounting policies used and the reasonableness 

of accounting estimates and related disclosures made by management. 

  Conclude  on  the  appropriateness  of  management's  use  of  the  going  concern 
basis  of  accounting  and,  based  on  the  audit  evidence  obtained,  whether  a 
material uncertainty exists related to events or conditions that may cast significant 
doubt on the Entity's ability to continue as a going concern.  If we conclude that a 
material uncertainty exists, we are required to draw attention in our auditors' report 
to  the  related  disclosures  in  the  financial  statements  or,  if  such  disclosures  are 
inadequate,  to  modify  our  opinion.    Our  conclusions  are  based  on  the  audit 
evidence obtained up to the date of our auditors' report.  However, future events 
or conditions may cause the Entity to cease to continue as a going concern. 

  Evaluate 

the  overall  presentation,  structure  and  content  of 

financial 
statements,  including  the  disclosures,  and  whether  the  financial  statements 
represent  the  underlying  transactions  and  events  in  a  manner  that  achieves  fair 
presentation. 

the 

  Communicate  with  those  charged  with  governance  regarding,  among  other 
matters, the planned scope and timing of the audit and significant audit findings, 
including any significant deficiencies in internal control that we identify during our 
audit.  

  Provide those charged with governance with a statement that we have complied 
with  relevant  ethical  requirements  regarding  independence,  and  communicate 
with  them  all  relationships  and  other  matters  that  may  reasonably  be  thought  to 
bear on our independence, and where applicable, related safeguards. 

Chartered Professional Accountants, Licensed Public Accountants 

The engagement partner on the audit resulting in this auditors' report is Kevin James 
Fisher. 

Vaughan, Canada 

February 21, 2019

                                                            40 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TERAGO INC. 
Consolidated Statements of Financial Position 
(In thousands) 

Assets 

Cash and cash equivalents  
Accounts receivable  
Prepaid expenses and other assets 
Current portion of contract costs 
Current portion of other long-term assets 

Total current assets 

Network assets, property and equipment 
Intangible assets  
Goodwill  
Contract costs 
Other long-term assets 
Total non-current assets 

Total Assets 

Liabilities 

Accounts payable and accrued liabilities 
Current portion of deferred revenue 
Current portion of contract liabilities 
Current portion of long-term debt  
Current portion of other long-term liabilities  

Total current liabilities 

Decommissioning and restoration obligations 
Deferred revenue 
Contract liabilities 
Long-term debt  
Other long-term liabilities  
Total non-current liabilities 

Total Liabilities 

Shareholders' Equity 

Share capital 
Contributed surplus  
Deficit 

Total Shareholders' Equity 

Total Liabilities and Shareholders' Equity 

Note 

7(a) 
7(b) 

6(b) 
11(a) 

8 
9 
9 
6(b) 
11(a) 

6(c)  
10 
11(b) 

12 

6(c)  
10 
11(b) 

December 31 
2018 

December 31 
2017* 

 3,918   $ 
 3,604  
 996  
 501  
 37  
9,056 

 35,346  
 20,043  
 19,419  
 452  
 33  
75,293 

 6,986  
 3,389  
 2,516  
 -  
 27  
12,918 

 38,822  
 16,699  
 19,419  
 -  
 -  
74,940 

84,349  $ 

87,858 

 5,781   $ 
 -  
 178  
 4,000  
 186  
10,145 

 277  
 -  
 84  
 28,294  
 906  
29,561 

39,706 

 8,519  
 282  
 -  
 4,000  
 56  
12,857 

 277  
 205  
 -  
 32,183  
 419  
33,084 

45,941 

93,262 
25,676 
 (74,295) 

44,643  $ 

86,653 
25,701 
 (70,437) 
41,917 

84,349  $ 

87,858 

$ 

$ 

$ 

$ 

$ 

*The Company retrospectively applied IFRS 15 using the cumulative effect method. Under this method, the comparative 
information is not restated. See Note 4(a). 

On behalf of the Board: 

(signed) “Matthew Gerber” 

(signed) “Gary Sherlock” 

Director 

  Director 

The accompanying notes are an integral part of these financial statements. 

41 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TERAGO INC. 
Consolidated Statements of Comprehensive Loss 
(In thousands, except per share amounts) 

Revenue 

Expenses 

Cost of services 

Salaries and related costs  

Other operating expenses 

Depreciation of network assets, property and equipment  

Amortization of intangible assets 

8 

9 

Loss from operations 

Foreign exchange gain (loss) 

Finance costs 

Finance income 

Loss before income taxes 

Income taxes 

Income tax expense  

Net loss and comprehensive loss 

Deficit, beginning of year** 

Deficit, end of year 

Basic loss per share 

Diluted loss per share  

Basic weighted average number of shares outstanding 

Diluted weighted average number of shares outstanding 

$ 

$ 

$ 

$ 

$ 

$ 

16 

16 

Year ended  
December 31 
2018 
54,295 

$ 

Year ended  
December 31 
2017* 
55,392 

Note 
6 

$ 

13,982 

19,132 

12,010 

9,401 

2,354 

56,879 

 (2,584) 

 (2) 

 (2,315) 

81 

 (4,820) 

$ 

14,103 

19,088 

13,573 

11,272 

3,052 

61,088 

 (5,696) 

 50  

 (1,698) 

 50  

 (7,294) 

 -  

 -  

 (4,820) 

$ 

 (7,294) 

$ 

$ 

$ 

$ 

 (69,475) 

 (74,295) 

 (0.32) 

 (0.32) 

 15,123  

 15,123  

 (63,143) 

 (70,437) 

 (0.51) 

 (0.51) 

 14,307  

 14,307  

*The Company retrospectively applied IFRS 15 using the cumulative effect method. Under this method, the comparative 
information is not restated. 

**Adjusted for the adoption of IFRS 15 on January 1, 2018 (Note 4(a)(i)) 

The accompanying notes are an integral part of these financial statements. 

42 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TERAGO INC. 
Consolidated Statements of Cash Flows 
(In thousands) 

Operating Activities 

Net loss for the year 

Adjustments to reconcile net loss to net cash provided by 
operating activities: 

Severance, acquisition, and other costs 
Depreciation of network assets, property and equipment  
Amortization of intangible assets 
Stock-based compensation expense 
Finance costs  
Finance income 
Loss on adjustments and disposal of network assets 
Impairment of assets and related charges 

Severance, acquisition, and other costs paid 
Stock-based compensation paid 

Changes in non-cash working capital items: 

Accounts receivable 
Prepaid expenses 
Accounts payable and accrued liabilities 
Deferred revenue 
Contract liabilities 
Contract costs 

Cash from Operating Activities 
Investing Activities 

Purchase of network assets, property and equipment  
Purchase of intangible assets 

Change in non-cash working capital related to network 
assets, property and equipment and intangible assets 

Cash used in Investing Activities 
Financing Activities 

Proceeds from exercise of stock options 
Proceeds from equity offering 
Equity offering costs incurred 
Interest paid, net of received 
Repayment of long-term debt  
Financing costs incurred 

Note 

8 
9 
15 

8 
8, 9, 6(b) 

8 
9 

14 
14 

Cash from (used in) Financing Activities 
Net change in cash and cash equivalents, during the year 
Cash and cash equivalents, beginning of year 
Cash and cash equivalents, end of year 

$ 

Year ended  
December 31 
2018 

Year ended  
December 31 
2017* 

$ 

 (4,820) 

 (7,294) 

 1,310  
 9,401  
 2,354  
 963  
 2,315  
 (81) 
 757  
 764  

 (1,450) 

 -   

 (285) 
 1,520  
 (1,690) 
- 
 (162) 
 (140) 
 10,756  

 (7,314) 
 (5,720) 

 (1,161) 
 (14,195) 

 -  
 6,906  
 (858) 
 (1,677) 
 (4,000) 
 -  
 371  
 (3,068) 
 6,986  
 3,918  

 1,076  
 11,272  
 3,052  
 201  
 1,698  
 (50) 
 109  
 2,851  

 (3,233) 
 (644) 

 284  
 634  
 529  
 (123) 
- 
 -  
 10,362  

 (8,490) 
 (754) 

 (1,050) 
 (10,294) 

 196  
 -  
 -  
 (1,604) 
 (4,420) 
 (288) 
 (6,116) 
 (6,048) 
 13,034  
 6,986  

*The Company retrospectively applied IFRS 15 using the cumulative effect method. Under this method, the comparative 
information is not restated. 

The accompanying notes are an integral part of these financial statements. 

43 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TERAGO INC. 
Consolidated Statements of Changes in Equity 
(In thousands) 

Balance, January 1, 2018 
Adjustments on adoption of  
IFRS 15* 
Adjusted Balance at January 1, 2018 

Issuance of shares upon exercise of 
options 

Stock-based compensation 

Issuance of shares for directors' fees 

Share Capital  

Number 
 14,365   $ 

Amount 
 86,653   $ 

Contributed 
Surplus 

Deficit   

 25,701   $ 

 (70,437)  $ 

 -   
 14,365  

 -   
 86,653  

 -   
 25,701  

 962  
 (69,475) 

 41  

  -   

 59  

 115  

  -   

 446  

 (114) 

 89  

  -   

 -   

  -   

  -   

  -   

  -   

Total 
 41,917  

 962  
 42,879  

 1  

 89  

 446  

 6,048  

Issuance of shares for equity offering - net 
of issuance costs (Note 14) 

 1,303  

 6,048  

Net loss and comprehensive loss 

  -   

  -   

  -   

 (4,820) 

 (4,820) 

Balance, December 31, 2018 

 15,768   $ 

 93,262   $ 

 25,676   $ 

 (74,295)  $ 

 44,643  

Balance, January 1, 2017** 

Issuance of shares upon exercise of 
options 

Stock-based compensation 

Issuance of shares for directors' fees 

Net loss and comprehensive loss 

Share Capital 

  Contributed 

Number 
 14,250   $ 

Amount 
 86,171   $ 

Surplus 

Deficit 

 25,620   $ 

 (63,143)  $ 

Total 
 48,648  

 49  

  -   

 66  

  -   

 196  

  -   

 286  

  -   

  -   

 81  

  -   

  -   

  -   

  -   

  -   

 196  

 81  

 286  

 (7,294) 

 (7,294) 

Balance, December 31, 2017** 

 14,365  

 86,653  

 25,701  

 (70,437) 

 41,917  

*See Note 4(a)(i). 

**The Company retrospectively applied IFRS 15 using the cumulative effect method. Under this method, the comparative 
information is not restated. 

See Note 14 – Share capital for classes of shares. 

The accompanying notes are an integral part of these financial statements. 

44 

 
 
 
 
 
 
 
 
 
 
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TERAGO INC. 
Notes to the Consolidated Financial Statements 
(In thousands, except for per share amounts) 

1.  Reporting Entity 

TeraGo  Inc.  (the  “Company”)  provides  businesses  across  Canada  with  connectivity  services,  colocation  services  and 
enterprise infrastructure cloud services. The Company’s head office is located in Canada at Suite 800 – 55 Commerce 
Valley Drive West, Thornhill, Ontario. The Company was incorporated under the Canada Business Corporations Act on 
December 21, 2000 and owns and operates a carrier-grade, fixed wireless, fibre-based, IP communications network, as 
well  as  cloud  and  colocation  facilities  in  Canada  targeting  enterprise  customers  that  require  cloud,  colocation,  and 
connectivity services.  The Company’s common shares are listed on the Toronto Stock Exchange (TSX) under the symbol 
TGO. 

2.  Basis of Preparation and Presentation 

(a)  Basis of preparation 
The consolidated financial statements have been prepared in accordance with International Financial Reporting Standards 
(“IFRS”) as issued by the International Accounting Standards Board ("IASB"). 

The Board of Directors authorized the consolidated financial statements for issue on February 21, 2019. 

(b)  Basis of Measurement 
The consolidated financial statements have been prepared on a historical cost basis except for the following material items 
in the statement of financial position: 

 

financial instruments at fair value through profit (loss) (“FVTPL”) are measured at fair value through net income or 
loss 

 

liabilities for cash-settled stock-based payment arrangements are measured at fair value 

(c)  Functional and Presentation Currency 
These consolidated financial statements are presented in Canadian dollars, which is the Company’s functional currency.  

(d)  Use of Estimates and Judgments 
The preparation of financial statements in conformity with IFRS requires management to make judgments, estimates and 
assumptions that affect the application of accounting policies and the reported amounts of assets, liabilities, income and 
expenses. Actual results may differ from these estimates. Estimates and assumptions are reviewed on an ongoing basis. 
Revisions to accounting estimates are recognized in the period in which the estimates are revised and in any future periods 
affected.  

Key  areas  of  estimation  and  information  about  critical  judgments  in  applying  accounting  policies  that  have  the  most 
significant effect on amounts recognized in the consolidated financial statements are: 

(i)  Estimates of useful lives of network assets, property and equipment and intangible assets: 

Management's  judgment  involves  consideration  of  intended  use,  industry  trends  and  other  factors  in 
determining the expected useful lives of depreciable assets, to determine depreciation methods, the asset's 
residual value and whether an asset is a qualifying asset for the purposes of capitalizing borrowing costs.  

(ii)  Capitalization of costs: 

Judgments and estimates are used in assessing the direct labour and other costs capitalized to network assets, 
property and equipment. 

(iii)  Cash generating units:  

Judgment  is  required  to  assess  the  Company’s  determination  of  cash  generating  units  for  the  purpose  of 
impairment testing.  

(iv) 

Impairment of non-financial assets:  
The process to calculate the recoverable amount of our cash generating unit requires use of valuation methods 
such as the discounted cash flow method which uses assumptions of key variables including future cash flows, 
discount rate and terminal growth rates.   

(v)  Valuation allowance on Trade Receivables: 

In developing the estimates for an allowance against existing receivables, the Company considers general and 

45 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TERAGO INC. 
Notes to the Consolidated Financial Statements 
(In thousands, except for per share amounts) 

industry economic and market conditions as well as credit information available for the customer and the aging 
of  the  account.  Changes  in  the  carrying  amount  due  to  changes  in  economic  and  market  conditions  could 
significantly  affect  the  loss  for  the  period.  The  Company  applies  the  IFRS  9  model  to  record  valuation 
allowances on Trade Receivables. See Note 3(c) for more detail.  

(vi)  Stock-based compensation: 

Estimating fair value for stock-based payments requires determining the most appropriate valuation model for 
a grant, which is dependent on the terms and conditions of the grant.  In valuing stock options, the Company 
uses the Black-Scholes option pricing model. Several assumptions are used in the underlying calculation of 
fair values of the Company's stock options using the Black-Scholes option pricing model including the expected 
life of the option, risk-free interest rate and volatility of the underlying stock.   

(vii)  Business combination: 

The amount of goodwill initially recognized as a result of a business combination, the fair value estimate of any 
contingent  consideration  and  the  determination  of  the  fair  value  of  the  identifiable  assets  acquired  and  the 
liabilities assumed is based, to a considerable extent, on management's estimate of future cash flows expected 
to be derived from the assets acquired. 

(viii)  Income taxes:  

A deferred tax asset is recognized for unused losses, tax credits and deductible temporary differences to the 
extent  that  it  is  probable  that  future  taxable  income  will  be  available  against  which  they  can  be 
utilized.   Significant  estimates  are  required  in  evaluating  the  recoverability  of  deferred  tax  assets.   The 
Company’s  assessment  is  based  on  existing  tax  laws,  estimates  of  future  profitability  and  tax  planning 
strategies. 

(ix)  Provisions:  

Judgment is required to assess the likelihood of an outflow of the economic benefits to settle contingencies, 
such  as  litigations  or  decommissioning  and  restoration  obligations,  which  may  require  a  liability  to  be 
recognized. Significant judgments include assessing estimates of future cash flows, selection of discount rates 
and the probability of the occurrence of future events.    

(x)  Revenue from contracts with customers: 

The  enforceable  term  of  contracts  requires  estimating  average  contract  terms  based  on  available  historical 
data. Significant judgements are also made in determining whether the promises to deliver certain services are 
considered  distinct  and  represent  separate  performance  obligations.  In  addition,  evaluating  whether  costs 
incurred to obtain a contract  are incremental and expected to  be recoverable requires judgment based on 
conditions of each individual contract.  

3.  Significant Accounting Policies 

(a)  Revenue Recognition 
The Company earns revenue by providing cloud, colocation, and connectivity services.  Revenue is measured at the fair 
value of the consideration received or receivable for services, net of discounts and sales taxes. Revenue is recognized as 
the related services are provided to customers.  The Company applies the five step IFRS 15 Revenue from Contracts with 
Customers model (Note 4(a)) in determining the appropriate treatment of its various sources of revenue. The principal 
sources of revenue to the Company and recognition of these revenues are as follows: 

  Monthly recurring revenue (MRR) from cloud, colocation, and connectivity are recognized as service revenue 
ratably over the enforceable term of individual contracts which is typically the stated term. The Company satisfies 
its performance obligation as these services are made available over time. The Company believes this method 
to  be  the  best  representation  of  transfer  of  services  as  it  is  consistent  with  industry  practice  to  measure 
satisfaction through passage of time. In addition, many of the Company’s contractual terms are consistent with a 
monthly passage of time model as services are provided.  

  Revenue  from  installation  services,  which  are  not  treated  as  distinct  performance  obligations,  are  recognized 

over the enforceable term of individual contracts consistent with the schedule of MRR discussed above. 

  Usage  revenue  (overage  and  consumption-based  services)  is  recorded  as  service  revenue  in  the  month  the 
usage  is  incurred/service  is  consumed  by  the  customer,  based  on  a  fixed  agreed  upon  amount  per  unit 
consumed.  

  Payment is typically  due at the beginning  of each month for MRR services and at the  end  of each month for 

usage revenue. 

46 
 
 
 
 
 
 
 
 
 
 
TERAGO INC. 
Notes to the Consolidated Financial Statements 
(In thousands, except for per share amounts) 

(i) 

Sale of Bundled Services 

The Company offers certain customers bundled connectivity, colocation, and cloud services. Revenue from these 
arrangements were previously classified based on the nature of the contract. Under IFRS 15, total consideration in 
contracts with customers are allocated to distinct performance obligations based on their stand-alone selling prices. 
The Company determined the stand-alone selling price to be the list price at which the Company sells connectivity, 
and colocation and cloud services. As a result of the allocation of performance obligations under IFRS 15, certain 
amounts  that  would  have  been  classified  as  cloud  and  colocation  revenue  are  now  presented  as  connectivity 
revenue.  

(ii) 

Service Credits 

The Company has obligations for credits under its contracts with customers when certain criteria are met. Credits 
are measured at agreed upon contractual rates and are recognized net of revenue and presented in total revenue 
on the statement of comprehensive loss.   

(iii) 

Contract Costs 

IFRS  15  requires  certain  contract  acquisition  costs  to  be  recognized  as  an  asset  on  the  statement  of  financial 
position and amortized into income over time. The Company typically incurs internal or external sales commissions 
to obtain contracts with customers. Prior to the adoption of IFRS 15, the Company expensed all commission costs 
as incurred. The Company now capitalizes these commission fees as costs of obtaining a contract when they are 
incremental and expected to be recovered. These costs are amortized consistently with the pattern of revenue for 
the related contracts and are recorded in salaries and related costs on the statement of comprehensive loss.  

Contract  costs  are  presented  separately  as  an  asset  on  the  consolidated  statement  of  financial  position.  The 
Company has opted not to use practical expedients under the cumulative effect method and as a result, the current 
portion of contract costs are presented in current assets. The current portion represent amounts expected to be 
amortized in the next 12 months. The Company uses significant judgments and estimates when estimating certain 
contract costs incurred in prior years that continue to be incremental and recoverable in the current period.  

(iv) 

Contract Assets 

Contract assets arise primarily as a result of services offered and provided in advance of payments received from 
a customer. From time to time, the Company will offer promotions which will give rise to contract assets. These 
arrangements are recorded in other long-term assets on the balance sheet with current and long-term amounts 
presented  separately  on  the  statement  of  financial  position.  The  current  portion  represents  the  performance 
obligation to be satisfied and recognized as revenue in the next twelve months. 

(v) 

Contract Liabilities 

Contract liabilities arise primarily as a result of payment received in advance of providing services to a customer; 
for example, when a customer pays for a service up-front on a multi-year contract. The Company had previously 
presented these arrangements as deferred revenue. These payments are now presented as contract liabilities with 
current  and  long-term  amounts  presented  separately  on  the  statement  of  financial  position.  The  current  portion 
represents the performance obligation to be satisfied and recognized as revenue in the next twelve months.  

(b)  Basis of Consolidation 
The  consolidated  financial  statements  include  the  accounts  of  TeraGo  Inc.  and  its  wholly  owned  subsidiaries  TeraGo 
Networks Inc., Mobilexchange Spectrum Holdings Inc., and Mobilexchange Spectrum Inc. (collectively, the Company). A 
subsidiary is an entity that is controlled by another entity, known as the parent. Control is the power to govern the financial 
and  operating  policies  of  an  entity  so  as  to  obtain  benefits  from  its  activities.  All  intercompany  transactions  between 
subsidiaries are eliminated on consolidation.  

(c)  Financial Instruments 
The Company initially measures financial instruments at fair value. Transaction costs that are directly attributable to the 
issuance of financial assets or liabilities are accounted for as part of the carrying value at inception (except for transaction 
costs  related  to  financial  instruments  recorded  as  fair  value  through  profit  or  loss  (FVTPL)  financial  assets  which  are 
expensed as incurred), and are recognized over the term of the assets or liabilities using the effective interest method.   

47 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TERAGO INC. 
Notes to the Consolidated Financial Statements 
(In thousands, except for per share amounts) 

The  classification  and  methods  of  measurement  subsequent  to  initial  recognition  of  our  financial  assets  and  financial 
liabilities are as follows: 

Financial Instrument 

Classification and measurement method 

Financial Assets 
  Cash and cash equivalents 
  Accounts Receivable 

Financial liabilities 
  Accounts payable 
  Accrued Liabilities 
  Long-term debt 

Derivatives¹ 
  Interest rate swap 

Amortized cost 
Amortized cost 

Amortized cost 
Amortized cost 
Amortized cost 

FVTPL 

¹Derivatives can be in an asset or liability position at a point in time historically or in the future 

Impairment of Financial Assets 

The Company’s financial assets measured at amortized cost consist of assets discussed in Note 19.  

Under IFRS 9, loss allowances are measured on either of the following bases: 

 

 

12-month ECLs: these are expected credit losses (“ECLs”) that result from possible default events within the 12 
months after the reporting date; and 
lifetime  ECLs:  these  are  ECLs  that  result  from  all  possible  default  events  over  the  expected  life  of  a  financial 
instrument. 

The Company measures loss allowances for trade receivables and any contract assets at an amount equal to lifetime ECLs. 
When determining whether the credit risk of a financial asset has increased significantly since initial recognition and when 
estimating  ECLs,  the  Company  considers  reasonable  and  supportable  information  that  is  relevant  and  available  without 
undue  cost  or  effort.  This  includes  both  quantitative  and  qualitative  information  and  analysis,  based  on  the  Company’s 
historical experience and informed credit assessment and including forward-looking information. 

Loss allowances on financial assets measured at amortized cost are deducted from the gross carrying amount of the asset 
and the related impairment loss is recorded separately on the statement of comprehensive loss. The Company subsequently 
writes off financial assets where it is not economical to pursue recovery and when all reasonable legal avenues of pursuit 
for material assets have been exhausted.  

(d)  Network Assets, Property and Equipment 
Network assets, property and equipment are recorded at cost less accumulated depreciation and impairment charges, if 
any.  These costs include expenditures directly attributable to the acquisition of the asset. The cost of self-constructed 
network assets includes the cost of materials and direct labour and any other costs directly attributable to bringing the 
assets to a working condition for their intended purpose. This includes direct costs to design, acquire and build the asset 
and include directly attributable internally and externally generated engineering and construction costs and equipment on-
hand.  They also include the cost of dismantling and removing items and restoring the site on which they are located and 
specifically  attributable  borrowing  costs  on  qualifying  assets.      Subsequent  costs  are  included  in  the  asset’s  carrying 
amount or recognized as a separate asset only when it is probable that future economic benefits associated with the item 
will  flow  to  the  Company  and  the  costs  of  the  item  can  be  reliably  measured.    All  other  expenditures  are  charged  to 
operating expenses as incurred. 

48 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TERAGO INC. 
Notes to the Consolidated Financial Statements 
(In thousands, except for per share amounts) 

When major components of an item of network assets and property and equipment have different useful lives, they are 
accounted for as separate items.  Depreciation of network assets and property and equipment is based on the estimated 
useful life of the assets as follows: 

Estimated useful life/ Asset depreciation method 

Network assets 
Cloud and Data centre infrastructure 
Computer equipment  
Office furniture and equipment   
Leasehold improvements 
Vehicles 

6 to 25 years straight line 
10 to 15 years straight line 
3 years straight line 
5 years straight line 
over the term of lease 
30% declining balance 

Depreciation  methods,  useful  lives  and  residual  values  are  reviewed  at  least  annually.  Adjustments,  if  necessary,  are 
recognized prospectively. 

(e)  Goodwill and Intangible Assets  

Intangible assets include the following: 

Radio Spectrum Licenses 
Radio  spectrum  licenses  are  classified  as  indefinite  life  intangible  assets  and  are  not  amortized  but  are  tested  for 
impairment on an annual basis.  It is difficult to determine the period over which these assets are expected to generate 
future net cash inflows to the Company and it is common industry practice for established telecommunications companies 
to treat these licenses as indefinite life.  

Computer Software 
Computer software is recorded at cost less accumulated amortization and amortized on a straight-line basis over 3 years 
or where there is a term license for the software, over the shorter of the term of the license or the useful life of the software. 

Customer Relationships, Brand, Non-compete agreements, and Acquired Real Estate Leases 
Customer  relationships,  brand,  non-compete  agreements  and  vendor’s  real  estate  leases  are  recorded  at  cost  less 
accumulated amortization, initially measured at fair value on the acquisition date if acquired in a business combination.  
Customer relationships are amortized on a straight-line basis over a range of 5 to 10 years, brands are amortized over a 
period of 5 to 20 years, non-compete agreements are amortized on a straight-line basis in accordance with the term of the 
contracts and acquired real estate leases are amortized over the term of the lease. 

Amortization  methods,  useful  lives  and  residual  values  are  reviewed  at  least  annually.  Adjustments,  if  necessary,  are 
recognized prospectively. 

Goodwill 
Goodwill is the amount that results when the fair value of consideration transferred for an acquired business exceeds the 
net fair value of the identifiable assets and liabilities acquired. When the Company enters into a business combination, the 
acquisition  method  of  accounting  is  used.  Goodwill  is  assigned,  as  of  the  date  of  the  business  combination,  to  cash 
generating units that are expected to benefit from the business combination. 

Impairment of non-financial assets 

(f) 
The Company monitors events and changes in circumstances that may require an assessment of the recoverability of its 
non-financial long-lived assets.  When an impairment test is performed, the recoverable amount is assessed by reference 
to the higher of i) the net present value of the expected future cash flows (value-in-use) and ii) the fair value less cost to 
sell.    If  the  recoverable  amount  is  estimated  to  be  less  than  the  carrying  amount,  the  carrying  amount  of  the  asset  is 
reduced to its recoverable amount and an impairment loss is charged to operations in the period in which the impairment 
is  identified.    For  the  purposes  of  assessing  impairment,  assets  are  grouped  at  the  lowest  levels  for  which  there  are 
separately identifiable cash flows (“cash generating units” or “CGUs”).   

The carrying values of identifiable intangible assets with indefinite lives and goodwill are tested at minimum annually for 
impairment.  Goodwill and indefinite  life intangible  assets  are allocated to CGUs for the purpose of impairment testing 
based on the level at which management monitors it, which is not higher than an operating segment. The allocation is 
made to those CGUs that are expected to benefit from the business combination in which the goodwill arose. The Company 
currently has assessed that it has a single CGU. 

49 

 
 
 
 
 
 
  
  
 
  
  
 
  
 
  
 
 
 
 
 
 
 
 
   
 
 
TERAGO INC. 
Notes to the Consolidated Financial Statements 
(In thousands, except for per share amounts) 

The carrying values of non-financial assets with finite useful lives, such as network assets, property and equipment and 
intangible  and  other  assets  subject  to  amortization,  are  assessed  for  impairment  whenever  events  or  changes  in 
circumstances indicate that their carrying amounts may not be recoverable. If any such indication exists, the recoverable 
amount of the asset must be determined.  Such assets are impaired if their recoverable amount is lower than their carrying 
amount. If it is not possible to estimate the recoverable amount of an individual asset, the recoverable amount of the CGU 
to which the asset belongs is tested for impairment. 

(g)  Business Combinations 
Acquisitions  of  businesses  are  accounted  for  using  the  acquisition  method.    The  consideration  for  each  acquisition  is 
measured at the aggregate of the fair values (at the date of exchange) of assets given, liabilities incurred or assumed, and 
equity  instruments  issued  by  the  Company  in  exchange  for  control  of  the  acquiree.    Acquisition-related  costs  are 
recognized in loss in the period incurred. 

Where  applicable,  the  consideration  for  the  acquisition  includes  any  asset  or  liability  resulting  from  a  contingent 
consideration  arrangement,  measured  at  its  acquisition-date  fair  value.    Subsequent  changes  in  such  fair  values  are 
adjusted  against  the  cost  of  acquisition  where  they  qualify  as  measurement  period  adjustments.  All  other  subsequent 
changes in the fair value of contingent consideration classified as an asset or liability are accounted for in accordance with 
relevant  IFRS  sections.    Changes  in  the  fair  value  of  contingent  consideration  initially  classified  as  equity  are  not 
recognized.  

Where a business combination is achieved in stages, the Company’s previously held interests in the acquired entity are 
remeasured to fair value at the acquisition date (i.e. the date the Company attains control) and the resulting gain or loss, 
if any, is recognized in profit or loss.  Amounts arising from interests in the acquiree prior to the acquisition date that have 
previously been recognized in other comprehensive income are reclassified to profit or loss, where such treatment would 
be appropriate if that interest were disposed.   

The acquiree’s identifiable assets, liabilities and contingent liabilities that meet the conditions for recognition under IFRS 
3 are recognized at their fair value at the acquisition date. 

If the initial accounting for a business combination is incomplete by the end of the reporting period in which the combination 
occurs, the Company reports provisional amounts for the items for which the accounting is incomplete.  Those provisional 
amounts  are  adjusted  during  the  measurement  period  or  additional  assets  or  liabilities  are  recognized,  to  reflect  new 
information  obtained  about  facts  and  circumstances  that  existed  as  of  the  acquisition  date  that,  if  known,  would  have 
affected the amounts recognized as of that date.  

The measurement period is the period from the date of acquisition to the date the Company obtains complete information 
about facts and circumstances that existed as of the acquisition date and is subject to a maximum period of one year.  

(h)  Leases 
Leases entered into by the Company as lessee that transfer substantially all the benefits and risks of ownership to the 
Company  are  recorded  as  finance  leases  and  are  included  in  property  and  equipment  and  obligations  under  finance 
leases.  Obligations under finance leases are reduced by lease  payments net of imputed interest. All other leases are 
classified  as  operating  leases  under  which  lease  payments  are  expensed  on  a  straight-line  basis  over  the  term  of the 
lease.  Lease incentives received are recognized as an integral part of the total lease cost, over the term of the lease. 
Contingent lease payments are accounted for in the period incurred.  

Provisions 

(i) 
A provision is recognized if, as a result of a past event, the Company has a present legal or constructive obligation that 
can be estimated reliably, and it is probable that an outflow of economic benefits will be required to settle the obligation. 
Where the impact is significant, provisions are determined by discounting the expected future cash flows at a pre-tax rate 
that reflects the current market assessments of the time value of money and the risk specific to the liability. The unwinding 
of the discount is recognized as a finance cost. 

Decommissioning and Restoration Obligations: 
In the course of the Company's operations, network and other assets are utilized on leased premises. Often costs are 
expected to be incurred associated with decommissioning these assets and restoring the location where these assets are 
situated upon ceasing their use on those premises. 

These  decommissioning  and  restoration  provisions  are  calculated  on  the  basis  of  the  identified  costs  for  the  current 
financial year, extrapolated into the future based on management's best estimates of future trends in prices, inflation, and 

50 

 
 
 
 
 
 
 
 
 
 
 
 
TERAGO INC. 
Notes to the Consolidated Financial Statements 
(In thousands, except for per share amounts) 

other  factors,  and  are  discounted  to  present  value  at  a  risk-adjusted  rate  specifically  applicable  to  the  liability.   
Assumptions related to the amount and timing of cash flows required to satisfy the Company's future legal obligations 
include labour costs based on current marketplace wages and the rate of inflation over expected years to settlement; the 
length of facility lease renewal periods and probability of such renewals; and the appropriate discount rate to present value 
the  future  cash  flows.    Forecasts  of  estimated  future  provisions  are  reviewed  periodically  in  light  of  future  changes  in 
business conditions or technological requirements.  

The Company records these decommissioning and restoration costs as Network Assets, Property and Equipment, and 
subsequently allocates them to expense using a systematic and rational method over the asset's useful life. The Company 
records the accretion of the liability (unwinding of the discount) as a charge to finance costs. 

Foreign Currency Translation 

(j) 
Foreign currency accounts are translated into Canadian dollars as follows: At the transaction date, each asset, liability, 
revenue, and expense is translated into Canadian dollars using the exchange rate in effect at that date. At the year-end 
date, monetary assets and liabilities are translated into Canadian dollars by using the exchange rate in effect at that date.  
The resulting foreign exchange gains and losses are included in net loss in the current year. 

(k)  Finance income and finance costs 
Finance income comprises interest income on funds invested, dividend income, gains on sale of available-for-sale financial 
assets, and changes in fair value of financial assets at FVTPL. 

Finance costs comprise interest expense on borrowings, accretion of discounts on provisions, and changes in fair value 
of financial assets at FVTPL. Borrowing costs that are not directly attributable are recognized in loss for the year. 

Income Taxes 

(l) 
Income taxes on losses include current and deferred taxes. Income taxes are recognized in loss except to the extent that 
it relates to business combinations, or items recognized directly in equity or in other comprehensive income. Current tax 
is  the  expected  tax  payable  or  receivable  on  the  taxable  income  or  loss  for  the  year,  using  tax  rates  enacted  or 
substantively enacted at the reporting date, and any adjustment to tax payable in respect of previous years. 

Deferred  tax  is  generally  recognized  in  respect  of  temporary  differences  between  the  carrying  amounts  of  assets  and 
liabilities for financial reporting purposes and the amounts used for taxation purposes. Deferred tax assets and liabilities 
are measured, on an undiscounted basis, at the tax rates that are expected to be applied to temporary differences when 
they reverse, based on the laws that have been enacted or substantively enacted by the reporting date.  

Deferred tax assets and liabilities are recognized where the carrying amount of an asset or liability in the consolidated 
statement of financial position differs from its tax base, except for differences arising on: 

 
 

 

the initial recognition of goodwill; 
the initial recognition of an asset or liability in a transaction which is not a business combination and at the time 
of the transaction affects neither accounting or taxable profit; and 
investments in subsidiaries, branches and associates, and interests in joint ventures where the Company is 
able to control the timing of the reversal of the difference and it is probable that the difference will not reverse in 
the foreseeable future. 

A deferred tax asset is recognized to the extent it is probable that it will be realized. Deferred tax assets are reviewed at 
each reporting date and are reduced to the extent it is no longer probable the related tax benefit will be realized.   

(m)  Government incentives  
From time to time, the Company applies for government incentive programs such as investment tax credits.  Government 
incentives  are  recognized  when  there  is  reasonable  assurance  of  realization  and  reflected  as  a  reduction  of  the 
expenditure to which the incentive relates.  In the event the investment tax credits received differs from the amount claimed, 
the difference will be reflected in operations in the year in which it is determined. 

(n)  Stock-based Compensation Plans 
The Company has equity-settled and cash-settled stock-based compensation plans.  

The grant date fair values of equity settled stock-based payment awards to employees and directors are recognized as 
compensation cost, with a corresponding increase to equity, over the vesting period of the award. For cash-settled awards, 
the awards are classified as a liability and are re-measured to fair value at each reporting date. The Company accounts 
51 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
TERAGO INC. 
Notes to the Consolidated Financial Statements 
(In thousands, except for per share amounts) 

for the effects of service and non-market performance conditions in measuring the fair value of the liability in cash-settled 
awards  by  adjusting  the  number  of  rights  to  receive  cash  that  are  expected  to  satisfy  any  service  and  non-market 
performance conditions on a best estimate basis. 

Awards with graded vesting are valued and recognized as compensation cost based on the respective vesting tranche. 
The  amount  of  compensation  cost  recognized  is  adjusted  to  reflect  the  number  of  awards  expected  to  vest  based  on 
continued employment vesting conditions, such that the amount ultimately recognized as compensation cost is based on 
the number of awards that vest.  

The Employee share purchase plan allows employees to voluntarily participate in a share purchase plan.  Under the terms 
of the plan, employees can contribute a specified percentage of their regular earnings through payroll deductions and the 
Company makes a contribution match which is recorded as compensation expense. 

 Operating Segments 

(o) 
Management has determined that the Company operates in a single reportable operating segment. The Company provides 
cloud,  colocation,  and  connectivity  services  and  earns  revenues  primarily  in  Canada.    As  at  December  31,  2018 
substantially all of the Company’s identifiable assets are located in Canada.  

(p)  Loss Per Share 
The  basic  loss  per  share  has  been  computed  by  dividing  the  net  loss  for  the  year  by  the  weighted  average  number  of 
common shares outstanding during the year.  Diluted loss per share is computed by adjusting the net loss attributable to 
common shareholders for the year and the weighted average number of common shares outstanding for the period for the 
effects of all potentially dilutive common shares including shares subject to the exercise of stock options, where dilutive.  The 
Company uses the treasury stock method for calculating diluted loss per share. 

4.  Accounting Pronouncements Adopted in 2018 

a) IFRS 15 Revenue from Contracts with Customers 

Effective January 1, 2018, the Company adopted IFRS 15 Revenue from Contracts with Customers. IFRS 15 supersedes 
the existing standards and interpretations including IAS 18, Revenue and IFRIC 13, Customer Loyalty Programmes.  IFRS 
15 introduces a single model for recognizing revenue from contracts with customers with the exception of certain contracts 
under other IFRSs. The standard requires revenue to be recognized in a manner that depicts the transfer of promised goods 
or services to a customer and at an amount that reflects the expected consideration receivable in exchange for transferring 
those goods or services. This is achieved by applying the following five steps: 

1. 

Identify the contract with a customer; 

2. 

Identify the performance obligations in the contract; 

3.  Determine the transaction price; 

4.  Allocate the transaction price to the performance obligations in the contract; and 

5.  Recognize revenue when (or as) the entity satisfies a performance obligation. 

IFRS 15 also provides guidance relating to the treatment of contract acquisition and contract fulfillment costs. 

The  Company  adopted  IFRS  15  using  the  cumulative  effect  method,  i.e.  by  recognizing  the  cumulative  effect  of  initially 
applying IFRS 15 as an adjustment to the opening balance of retained earnings at January 1, 2018. Therefore, comparative 
information has not been restated and continues to be reported under IAS 18.  

The Company has implemented several processes and policies to ensure the consistent, timely, and appropriate allocation 
of revenue between performance obligations in contracts with customers.   

The  adoption  of  IFRS  15  did  not  affect  the  Company’s  cash  flows  from  operating,  investing,  or  financing  activities. 
Furthermore, the impact on timing of revenue recognition was not material as the treatment of revenue for services rendered 
over  time,  which  is  the  method  under  which  Company  satisfies  the  majority  of  its  performance  obligations,  is  consistent 
under IFRS 15 and IAS 18. The details of the significant changes and quantitative impact of the changes are outlined below. 

The treatment of costs incurred in acquiring customer contracts is affected as IFRS 15 requires certain contract acquisition 

52 

 
 
 
 
 
 
 
 
 
 
 
 
 
TERAGO INC. 
Notes to the Consolidated Financial Statements 
(In thousands, except for per share amounts) 

costs (such as sales commissions) to be recognized as an asset and amortized into operating expenses over time (note 
3(a)). Previously, such costs were expensed as incurred. 
In  addition,  new  assets  and  liabilities  have  been  recognized  on  our  Consolidated  Statements  of  Financial  Position. 
Specifically, a contract asset and contract liability is recognized to account for any timing differences between the revenue 
recognized and the amounts billed to the customer. 

The Company used estimates in the following areas: 

  Determining  the  enforceable  term  of  contracts  required  estimating  average  contract  terms  based  on  available 

historical data 

  Significant judgments in determining whether the promises to deliver certain services are considered distinct and 

represent separate performance obligations 

  Evaluating whether costs incurred to obtain a contract were incremental and expected to be recoverable 

i) Impacts on Consolidated Financial Statements 

Impact on Consolidated Statement of Financial Position 

As at December 31 
2018 
Balances 
without 
adoption 
of IFRS 15 

As 

Balance 
after 
adoption 

As at January 1 
2018 
Balances 
without 
adoption 
of IFRS 15 

Reported  Adjust. 

of IFRS 15  Adjust. 

Assets 
Cash and cash equivalents  
Accounts receivable  
Prepaid expenses and other assets 
Other long-term assets 
Network assets, property and equipment 
Intangible assets  
Goodwill  
Contract costs 
Total Assets 

Liabilities 
Accounts payable and accrued liabilities 
Deferred revenue 
Contract liabilities 
Long-term debt 
Other long-term liabilities 
Decommissioning and restoration obligations 
Total Liabilities 

Shareholders’ Equity 
Share capital 
Contributed surplus  
Deficit 
Total Shareholders' Equity 

 3,918  
 3,604  
 996  
 70  
 35,346  
 20,043  
 19,419  
 953  
 84,349  

 5,781  
 -   
 262  
 32,294  
 1,092  
 277  
 39,706  

 -   
 70  
 -   

 (70) 
 -   
 -   
 -   

 (953) 
 (953) 

 -   
 323  
 (262) 

 -   
 -   
 -   
 61  

 3,918  
 3,674  
 996  
 -   
 35,346  
 20,043  
 19,419  
 -   
 83,396  

 5,781  
 323  
 -   
 32,294  
 1,092  
 277  
 39,767  

 6,986  
 3,389  
 2,516  
 27  
 38,822  
 16,699  
 19,419  
 899  
 88,757  

 -   
 -   
 -   
 -   
 -   
 -   
 -   

 (899) 
 (899) 

 8,519  
 -   
 424  
 36,183  
 475  
 277  
 45,878  

 -   
 487  
 (424) 

 -   
 -   
 -   
 63  

 6,986  
 3,389  
 2,516  
 27  
 38,822  
 16,699  
 19,419  
 -   
 87,858  

 8,519  
 487  
 -   
 36,183  
 475  
 277  
 45,941  

 93,262  
 25,676  
 (74,295) 
 84,349  

 -   
 -   

 (1,014) 
 (953) 

 93,262  
 25,676  
 (75,309) 
 83,396  

 86,653  
 25,701  
 (69,475) 
 88,757  

 -   
 -   

 (962) 
 (899) 

 86,653  
 25,701  
 (70,437) 
 87,858  

53 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TERAGO INC. 
Notes to the Consolidated Financial Statements 
(In thousands, except for per share amounts) 

Impact on Consolidated Statement of Comprehensive Income 

Revenue 
Cost of services 
Salaries and related costs 
Other operating expenses 
Depreciation of network assets, property and 
equipment 
Amortization of intangible assets 
Foreign exchange gain 
Finance costs 
Finance income 
Income tax expense 
Net loss and comprehensive loss 

Basic loss per share 
Diluted loss per share 

Impact on Consolidated Statement of Cash Flows 

As 

Year ended December 31 
2018 
Balances 
without 
adoption 
of IFRS 15 
 54,297  
 (13,982) 
 (19,272) 
 (11,924) 

Reported  Adjust. 
 2  
 -  
 (140) 
 86  

 54,295  
 (13,982) 
 (19,132) 
 (12,010) 

 (9,401) 
 (2,354) 
 (2) 
 (2,315) 
 81  
 -  
 (4,820) 

 (0.32) 
 (0.32) 

 -  
 -  
 -  
 -  
 -  
 -  
 (52) 

 (9,401) 
 (2,354) 
 (2) 
 (2,315) 
 81  
 -  
 (4,872) 

 -   
 -   

 (0.32) 
 (0.32) 

Year ended December 31 
2018 
Balances 
without 
adoption 
of IFRS 15 

As 

Reported  Adjust. 

Operating Activities 

Net loss for the year 
Adjustments to reconcile net loss to net 
cash provided by (used in) operating 
activities 
Changes in non-cash working capital 
items: 

Accounts receivable 

Prepaid expenses 

Accounts payable and accrued liabilities 

Deferred revenue 

Contract liabilities 

Contract costs 

Cash from Operating Activities 

Cash used in Investing Activities 

Cash from Financing Activities 
Net change in cash and cash equivalents, 
during the period 
Cash and cash equivalents, beginning of 
period 

Cash and cash equivalents, end of period 

 (4,820) 

 (52) 

 (4,872) 

 16,333  

 (86) 

 16,247  

 (285) 
 1,520  
 (1,690) 

 -   

 (162) 
 (140) 
 10,756  
 (14,195) 
 371  

 (3,068) 

 6,986  
 3,918  

 -   
 -   

 (164) 
 162  
 140  
 -   
 -  
 -  

 -   

 -  
 -   

 (285) 
 1,520  
 (1,690) 
 (164) 

 -   
 -   
 10,756  
 (14,195) 
 371  

 (3,068) 

 6,986  
 3,918  

b) IFRS 9 Financial Instruments 

Effective January 1, 2018, the Company adopted IFRS 9 Financial Instruments. IFRS 9 sets out requirements for recognising 
and  measuring  financial  assets,  financial  liabilities  and  some  contracts  to  buy  or  sell  non-financial  items.  This  standard 
replaces IAS 39 Financial Instruments: Recognition and Measurement. 

54 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TERAGO INC. 
Notes to the Consolidated Financial Statements 
(In thousands, except for per share amounts) 

The adoption of this standard did not have a material effect on our consolidated financial statements.  

Below  is  a  summary  showing  the  classification  and  measurement  bases  of  the  Company’s  financial  instruments  as  at 
January 1, 2018 as a result of adopting IFRS 9 (along with a comparison to IAS 39). 

Financial Instrument 

IAS 39 

IFRS 9 

Financial Assets 
  Cash and cash equivalents 
  Accounts Receivable 

Loans and receivables (amortized cost) 
Loans and receivables (amortized cost) 

Amortized Cost 
Amortized Cost 

Financial liabilities 
  Accounts payable 
  Accrued Liabilities 
  Long-term debt 

Derivatives 
  Interest rate swap 

i) Impairment of financial assets 

Other financial liabilities (amortized cost) 
Other financial liabilities (amortized cost) 
Other financial liabilities (amortized cost) 

Amortized Cost 
Amortized Cost 
Amortized Cost 

Held-for-trading (FVTPL) 

FVTPL 

IFRS 9 replaces the ‘incurred loss’ model in IAS 39 with an ‘expected credit loss’ (ECL) model. The new impairment model 
applies  to  financial  assets  measured  at  amortised  cost,  contract  assets  and  debt  investments  at  FVOCI,  but  not  to 
investments in equity instruments. Under IFRS 9, credit losses are recognised earlier than under IAS 39. 

The Company’s financial assets measured at amortized cost consist of assets discussed in Note 19.  

Under IFRS 9, loss allowances are measured on either of the following bases: 

 

 

12-month ECLs: these are expected credit losses (“ECLs”) that result from possible default events within the 12 
months after the reporting date; and 
lifetime  ECLs:  these  are  ECLs  that  result  from  all  possible  default  events  over  the  expected  life  of  a  financial 
instrument. 

The Company measures loss allowances for trade receivables and any contract assets at an amount equal to lifetime ECLs. 
When determining whether the credit risk of a financial asset has increased significantly since initial recognition and when 
estimating  ECLs,  the  Company  considers  reasonable  and  supportable  information  that  is  relevant  and  available  without 
undue  cost  or  effort.  This  includes  both  quantitative  and  qualitative  information  and  analysis,  based  on  the  Company’s 
historical experience and informed credit assessment and including forward-looking information. 

At each reporting date, the Company assesses whether financial assets carried at amortized cost are credit-impaired.   

ii) Measurement of loss allowances 

For trade receivables, the Company uses historic actual credit losses as the basis for estimating ECLs and uniformly applies 
this estimate to its gross balance net of balances already fully impaired at each reporting date. The Company believes this 
amount to best estimate the expected credit losses.  

iii) Presentation of loss allowances 

Loss allowances on financial assets measured at amortized cost are deducted from the gross carrying amount of the asset 
and the related impairment loss is recorded separately on the statement of comprehensive income.  

5.  Upcoming accounting pronouncements not yet adopted 

The IASB has issued new standards and amendments to existing standards. These changes are not yet adopted as at 
December 31, 2018 and could have an impact on future periods. 

55 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TERAGO INC. 
Notes to the Consolidated Financial Statements 
(In thousands, except for per share amounts) 

IFRS 16 Leases 

On January 13, 2016, the IASB issued the final publication of the IFRS 16 standard, which will supersede the current IAS 
17, Leases standard. Under IFRS 16, a lease  will exist  when a customer controls the right to use an identified asset as 
demonstrated by the customer having exclusive use of the asset for a period of time. IFRS 16 introduces a single accounting 
model for lessees and all leases will require an asset and liability to be recognized on the statement of financial position at 
inception. 

The standard is effective for annual periods beginning on or after January 1, 2019 with early adoption permitted, but only if 
the entity is also applying IFRS 15. The Company has a dedicated team to assess the impact of IFRS 16 and the team has 
gathered a significant portion of the information necessary to evaluate the impact of the standard. The team is expected to 
quantify the impact of the standard upon completion of their assessment. The Company expects the standard to have a 
significant impact on the  Consolidated Statements of Financial Position as the Company  will  be required to recognize a 
right-of-use  asset  and  corresponding  lease  liability  for  its  network  sites,  datacenter,  and  office  leases.  Furthermore,  the 
Company expects a decrease in other operating expenses, an increase in depreciation expense (as the right-of-use asset 
is depreciated), and an increase in finance costs (due to accretion of the lease liability).  

6.  Revenue  

The Company’s operations, main sources of revenue, and methods for recognition are those described in Note 3. The 
Company’s revenue is primarily derived from contracts with customers. 

The effect of initially applying IFRS 15 on the Company’s financial statements is disclosed in Note 4. 

a) Disaggregation of revenue 

In the following table and in accordance with IFRS 15, the Company’s disaggregates revenue into two primary categories 
that depict the nature of its revenue streams. 

Cloud and Colocation Revenue 
Connectivity Revenue 

Year ended 
December 31 
2017* 
 18,961  
36,431 

2018 
 19,290  
 35,005  

 54,295  

 55,392  

$ 

$ 

*The Company has initially applied IFRS 15 using the cumulative effect method. Under this method, the comparative 
information is not restated. 

56 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TERAGO INC. 
Notes to the Consolidated Financial Statements 
(In thousands, except for per share amounts) 

b) Contract Costs 

The following table summarizes the change in contract costs during the year ended December 31, 2018: 

Balance, January 1, 2018 
Incremental commissions capitalized 
Impairment charges from contract terminations 
Amortization 

Balance, December 31, 2018 
Less: current 

$ 

$ 

2018 
 899  
 782  
 (86) 
 (642) 

 953  
 (501) 

 452  

c) Contract Liabilities 

The following is a table that summarizes the change in contract liabilities during the year ended December 31, 2018: 

Balance, January 1, 2018 
Additions from provisioning 
Revenue recognized for services provided 
Impairments from contract terminations 

Balance, December 31, 2018 
Less: current 

$ 

$ 

2018 
 424  
 413  
 (539) 
 (36) 

 262  
 (178) 

 84  

d) Unsatisfied Performance Obligations 

The aggregate amount of transaction price allocated to performance obligations that are unsatisfied as of December 31, 
2018 was $69,498. This represents contractual service obligations that the Company has yet to fulfill under its contracts 
with customers. The Company expects to recognize this revenue over the next 3 years which represents the average 
remaining contractual terms prior to renewals. This amount excludes obligations owing for month-to-month contracts as 
the unsatisfied term is calculated monthly.   

7.  Current Assets 

Details of selected current asset balances are as follows: 

a) Cash and cash equivalents 

The Company’s cash and cash equivalents are comprised of bank balances at major Canadian financial institutions. 

b) Accounts receivable 

The Company’s accounts receivable is comprised of the following: 

Trade receivables 
Loss allowances (Note 19(b)) 
Other 

December 31 
2018 

December 31 
2017 

$ 

$ 

 3,519   $ 

 (47) 
 132  

 3,604   $ 

 3,137  
 (21) 
 273  

3,389 

57 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
TERAGO INC. 
Notes to the Consolidated Financial Statements 
(In thousands, except for per share amounts) 

8.  Network Assets, Property and Equipment   

Cost 

Balance, January 1, 2018 

Additions / reclassifications 

Disposals 

Reclassifications / Adjustments 

Impairment 

Network 
Assets 

$ 

 117,170  

Cloud & 
Datacentre 
Infrastructure 
 14,578  

Computer 
Equipment 

Office 
Furniture and 
Equipment 

 2,770  

 2,357  

Leasehold 
Improvements 
 2,330  

Vehicles 

 49  

Total 
 139,254  

 6,107  $ 

 384  $ 

 9  $ 

 1  $ 

 813  $ 

 -  $ 

 7,314  

 (2,338) 

 643  

 (1,557) 

 (281) 

 (2,946) 

 -  

 (11) 

 2,293  

 (73) 

 (12) 

 10  

 -  

 (37) 

 -  

 (7) 

 -  

 -  

 -  

 (2,679) 

 -  

 (1,637) 

Balance, December 31, 2018 

$ 

 120,025  $ 

 11,735  $ 

 4,988  $ 

 2,356  $ 

 3,099  $ 

 49  $ 

 142,252  

Accumulated Depreciation 

Balance, January 1, 2018 

Depreciation for the period 

Disposals 

Reclassifications / Adjustments 

Impairment 

$ 

 90,454  $ 

 3,902  $ 

 2,542  $ 

 2,222  $ 

 1,263  $ 

 49  $ 

 100,432  

 7,189  

 (1,742) 

 (38) 

 (939) 

 877  

 (145) 

 (1,428) 

 -  

 844  

 (9) 

 1,463  

 (64) 

 49  

 (9) 

 3  

 -  

 442  

 (17) 

 -  

 (2) 

 -  

 -  

 -  

 -  

 9,401  

 (1,922) 

 -  

 (1,005) 

Balance, December 31, 2018 

$ 

 94,924  $ 

 3,206  $ 

 4,776  $ 

 2,265  $ 

 1,686  $ 

 49  $ 

 106,906  

Net Book Value, December 31, 2018  $ 

 25,101  $ 

 8,529  $ 

 212  $ 

 91  $ 

 1,413  $ 

 -  $ 

 35,346  

Cost 

Balance, January 1, 2017 

Additions / reclassifications 

Disposals / Adjustments 

Impairment 

Network 
Assets 

Cloud & 
Datacentre 
Infrastructure 

Computer 
Equipment 

Office 
Furniture and 
Equipment 

Leasehold 
Improvements 

Vehicles 

$ 

 118,609  $ 

 14,386  $ 

 2,660  $ 

 2,332  $ 

 1,648  $ 

 49  $ 

 7,007  

 (1,121) 

 (7,325) 

 620  

 (7) 

 (421) 

 156  

 -  

 (46) 

 25  

 -  

 -  

 682  

 -  

 -  

 -  

 -  

 -  

Total 
 139,684  

 8,490  

 (1,128) 

 (7,792) 

Balance, December 31, 2017 

$ 

 117,170  $ 

 14,578  $ 

 2,770  $ 

 2,357  $ 

 2,330  $ 

 49  $ 

 139,254  

Accumulated Depreciation 

Balance, January 1, 2017 

Depreciation for the period 

Disposals / Adjustments 

Impairment 

$ 

 87,527  $ 

 2,479  $ 

 2,245  $ 

 2,172  $ 

 1,051  $ 

 49  $ 

 95,523  

 9,158  

 (1,024) 

 (5,207) 

 1,531  

 (3) 

 (105) 

 321  

 -  

 (24) 

 50  

 -  

 -  

 212  

 -  

 -  

 -  

 -  

 -  

 11,272  

 (1,027) 

 (5,336) 

Balance, December 31, 2017 

$ 

 90,454  $ 

 3,902  $ 

 2,542  $ 

 2,222  $ 

 1,263  $ 

 49  $ 

 100,432  

Net Book Value, December 31, 2017  $ 

 26,716  $ 

 10,676  $ 

 228  $ 

 135  $ 

 1,067  $ 

 -  $ 

 38,822  

For the year ended December 31, 2018, the Company recorded reclassifications to adjust the presentation of certain computer 
equipment  and  network  assets  that  were  recorded  in  cloud  &  datacentre  infrastructure. This  change  had  no  impact  on  the 
financial statements.  

For  the  years  ended  December  31,  2018  and  2017,  the  Company  had  additions  of  capitalized  wages  and  other  directly 
attributable costs of $2,537 and $2,157, respectively, in network assets. 

During 2018, the Company wrote off assets with net book value of $757 (Cost of $2,679 less accumulated depreciation of 
$1,922)  which primarily represents replaced assets and obsolete assets disposed of for negligible value. During 2017, the 
Company  wrote  off  assets  with  a  net  book  value  of  $104  (Cost  of  $331  less  accumulated  depreciation  of  $227).  The 
corresponding loss on disposal is included in other operating expenses.   

Impairment of Property, Plant, and Equipment 

The annual impairment test of Network assets, property and equipment was performed on December 31, 2018 and a charge 
of $632 was recorded in other operating expenses on the statement of comprehensive loss (December 31, 2017 – $2,456).    

The  Company  tests  assets  for  impairment  when  events  or  circumstances  may  indicate  the  carrying  value  is  no  longer 
58 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TERAGO INC. 
Notes to the Consolidated Financial Statements 
(In thousands, except for per share amounts) 

recoverable. The asset is impaired when the recoverable amount is less than the net book value. The recoverable amount is 
the higher of (i) an asset‘s fair value less costs to sell and (ii) its value-in-use. In performing the annual impairment test the 
Company identified evidence of impairment in certain assets and an analysis was done on the recoverable amount. 

During the annual review, the Company determined that the recoverable amount of certain network assets, cloud and data 
centre infrastructure, and computer equipment was less than their carrying values. This was the result of the loss of certain 
connectivity customers, changes in services demanded and provided to certain customers in primarily connectivity offerings, 
and  assets  not  expected  to  be  deployed.  The  fair  value  less  costs  to  sell  (or  salvage  value)  for  the  impaired  assets  was 
insignificant.  

9. 

Intangible Assets and Goodwill  

Cost 

Radio 
spectrum 
licenses 

Computer 
Software 

Customer 
relationships 

  Other 

Total 
Intangibles 

  Goodwill 

Balance, January 1, 2018 

$ 

 7,041  $ 

 9,803   $ 

 17,690  $ 

 4,831  $ 

 39,365  $ 

 19,419  $ 

Additions 

Impairment 

 5,608   

 -   

 112  

 (75) 

 -   

 -   

 -   

 -   

 5,720   

 (75)   

 -   

 -   

Total 
Intangibles 
and Goodwill 

 58,784  

 5,720  

 (75) 

Balance, December 31, 2018 

$ 

 12,649  $ 

 9,840   $ 

 17,690  $ 

 4,831  $ 

 45,010  $ 

 19,419  $ 

 64,429  

Accumulated Depreciation 

Balance, January 1, 2018 

$ 

 2,371  $ 

 8,584   $ 

 9,177  $ 

 2,534  $ 

 22,666  $ 

Amortization for the period 

Impairment 

 -  

 -  

 645  

 (53) 

 1,420  

 -  

 289  

 -  

 2,354  

 (53) 

 -  $ 

 -  

 -  

 22,666  

 2,354  

 (53) 

Balance December 31, 2018 

$ 

 2,371  $ 

 9,176   $ 

 10,597  $ 

 2,823  $ 

 24,967  $ 

 -  $ 

 24,967  

Net Book Value, December 31, 2018  $ 

 10,278  $ 

 664   $ 

 7,093  $ 

 2,008  $ 

 20,043  $ 

 19,419  $ 

 39,462  

Cost 

Radio 
spectrum 
licenses 

Computer 
Software 

Customer 
relationships 

  Other 

Total 
Intangibles 

  Goodwill 

Total 
Intangibles 
and Goodwill 

Balance, January 1, 2017 

$ 

 7,041  $ 

 9,056   $ 

 18,241  $ 

 4,880  $ 

 39,218  $ 

 19,419  $ 

 58,637  

Additions 

Disposals / Adjustments 

Impairment 

Balance, December 31, 2017 

Accumulated Depreciation 

Balance, January 1, 2017 

Amortization for the period 

Impairment 

$ 

$ 

 -   

 -   

 -   

 754  

 (7) 

 -  

 -   

 4   

 -   

 (5)   

 (555)   

 (44)   

 754   

 (8)   

 (599)   

 -   

 -   

 -   

 754  

 (8) 

 (599) 

 7,041  $ 

 9,803   $ 

 17,690  $ 

 4,831  $ 

 39,365  $ 

 19,419  $ 

 58,784  

 2,371  $ 

 7,999   $ 

 7,481  $ 

 1,967  $ 

 19,818  $ 

 -  $ 

 19,818  

 -  

 -  

 585  

 -  

 1,866  

 (170) 

 601  

 (34) 

 3,052  

 (204) 

 -  

 -  

 3,052  

 (204) 

Balance December 31, 2017 

$ 

 2,371  $ 

 8,584   $ 

 9,177  $ 

 2,534  $ 

 22,666  $ 

 -  $ 

 22,666  

Net Book Value, December 31, 2017  $ 

 4,670  $ 

 1,219   $ 

 8,513  $ 

 2,297  $ 

 16,699  $ 

 19,419  $ 

 36,118  

Spectrum Purchase 

On September 18, 2018, TeraGo entered into a share purchase agreement to acquire all of the issued and outstanding 
shares  of  Mobilexchange  Spectrum  Inc.  and  its  parent  holding  company  Mobilexchange  Spectrum  Holdings  Inc. 
(collectively, “MSI”) for aggregate cash consideration of $5,608. The acquisition was funded through the net proceeds of 
TeraGo’s bought deal equity offering which previously closed on June 18, 2018. On November 9, 2018, TeraGo completed 
its acquisition of MSI which is a holder of six 24 GHz spectrum licenses in Calgary, Edmonton, Montreal, Ottawa, Toronto, 
and Vancouver. Prior to the acquisition, TeraGo was a lessee to such spectrum of MSI and held subordinate licenses. 
The acquisition of MSI was not determined to be a business combination under IFRS 3, and accordingly the Company 
reflected the acquisition as a purchase of spectrum licenses under intangible assets.   

       Impairment of Intangible Assets 

The annual impairment test of intangible assets was performed on December 31, 2018 and a charge of $22 was recorded 
59 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TERAGO INC. 
Notes to the Consolidated Financial Statements 
(In thousands, except for per share amounts) 

in other operating expenses on the statement of comprehensive loss (December 31, 2017 – $395).    

The Company  tests assets for impairment  when events or  circumstances may indicate the carrying value is no  longer 
recoverable. The asset is impaired when the recoverable amount is less than the net book value. The recoverable amount 
is the higher of (i) an asset‘s fair value less costs to sell and (ii) its value-in-use. In performing the annual impairment test 
the Company identified evidence of impairment in certain assets and an analysis was done on the recoverable amount. 

During the annual review, the Company determined that the recoverable amount of certain customer relationships and 
brand assets was less than their carrying value. This was the result of a strategic shift in cloud product offerings and the 
strategic focus made on the Company’s customer base.  

       Impairment of Goodwill 

The annual impairment test of goodwill and indefinite life intangible assets was performed on December 31, 2018 and 
December 31, 2017 and did not result in any goodwill impairment loss.    

The recoverable amount is the higher of (i) an asset‘s or CGU’s fair value less costs to sell and (ii) its value-in-use.  In 
performing the annual impairment test for the Company’s single CGU, the Company measured the value-in-use of the 
CGU using certain key management assumptions.  Cash flow projections, which were made over a five-year period, were 
based  primarily  on  the  financial  budget  reviewed  by  the  Board  of  Directors  plus  a  terminal  value  using  a  3%  terminal 
growth  rate.    The  Company  discounted  these  estimates  of  future  cash  flows  to  their  present  value  using  an  after-tax 
discount rate of 10.4% which reflects the entity’s weighted average cost of capital. The fair value less costs to sell, primarily 
based  on  the  Company’s  market  capitalization  as  at  December  31,  2018,  also  significantly  exceeded  the  net  carrying 
amount of the CGU. 

10.  Long-term Debt 

Term debt facility  
less:  financing fees 

less:  current portion 

Term Debt Facility 

December 31 
2018 
32,600  $ 
 (306) 
32,294 
 (4,000) 
28,294  $ 

December 31 
2017 
36,611 
 (428) 
36,183 
 (4,000) 
32,183 

$ 

$ 

In June 2014, the Company entered into an agreement with a syndicate led by the National Bank of Canada (“NBC”) to 
provide a $50,000 credit facility that is principally secured by a general security agreement over the Company’s assets.   

In March 2015, the Company entered into an amended agreement with the syndicate led by NBC that increased the credit 
facility by $35,000 ($30,000 increase to the term debt facility and $5,000 increase to the revolving facility) and extended the 
term from June 6, 2017 to June 30, 2018. Other terms were substantially consistent with the existing credit facilities.  

In June 2017, the Company entered into a second amended agreement with the syndicate led by NBC that reduced the 
term  debt  facility  from  $50,000  to  $40,000  (as  a  result  of  principal  previously  repaid),  reduced  the  quarterly  principal 
installment  from  $1,250  to  $1,000  and  extended  the  term  from  June  30,  2018  to  June  14,  2021.  Other  terms  were 
substantially consistent with the existing credit facilities. 

The total $75,000 facility that matures June 14, 2021 is made up of the following: 

 

 

$10,000 revolving facility which bears interest at prime plus a margin percent.  As of December 31, 2018, $nil amount 
is outstanding (2017 - $nil). Letters of credit issued under the facility totaled $655 as of December 31, 2018 (2017 - 
$655). 

$40,000 term facility which bears interest at prime or Banker’s Acceptance (at the Company’s option) plus a margin 
percent  and  is  repayable  in  quarterly  principal  installments  of  $1,000.  This  facility  was  fully  drawn  upon  signing  the 
second amended agreement.  

On December 31, 2018, $32,900 of the term facility principal balance outstanding was in a Banker’s Acceptance and 

60 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TERAGO INC. 
Notes to the Consolidated Financial Statements 
(In thousands, except for per share amounts) 

the remaining $100  was at a floating rate. During 2018, the Company entered into two amended interest rate swap 
contracts that mature June 29, 2021. The interest rate swap contracts have not been designated as a hedge and will 
be  marked-to-market  each  quarter.  The  fair  value  of  the  interest  rate  swap  contracts  at  December  31,  2018  was  a 
liability of $245 (December 31, 2017 – asset of $27) and is recorded in other long-term assets/liabilities (Note 11), with 
a corresponding charge (recovery) for the change in fair value recorded in finance costs. The effective interest rate on 
the  Company’s  long-term  debt  at  December  31,  2018  was  5.34%  which  represents  the  Company’s  interest  on  its 
Banker’s Acceptance net of its interest swap contracts. 

As at December 31, 2018, the Company prepaid interest in the amount of $400 which represents the net settlement of 
the Banker’s Acceptance and is recorded as a reduction in the carrying value of the debt. 

 

$25,000  available  for  funding  acquisitions  and  will  bear  interest  at  prime  plus  a  margin  percent  and  is  repayable  in 
quarterly principal installments of 2.5% of the aggregate amount outstanding. As of December 31, 2018, this facility 
remains undrawn.       

Financing fees incurred as part of the Company’s debt origination and modifications have been recorded as a reduction in 
the carrying amount of the debt and deferred and amortized using the effective interest method over the remaining term of 
the facility.  

The  NBC  facility  is  subject  to  certain  financial  and  non-financial  covenants  which  the  Company  is  in  compliance  with  at 
December 31, 2018. Under this facility, the Company is subject to a cash flow sweep that could accelerate a certain amount 
of principal repayment based on a calculation outlined by the credit agreement not later than 120 days after the end of each 
fiscal year.  

11.  Other Long-Term Assets/Liabilities 

(a) Other long-term assets 

Interest rate swap contract (Note 10) 
Contract Asset 

less: current portion 

(b) Other long-term liabilities 

Performance based share units (Note 15(c)) 
Restricted share units (Note 15(b)) 
Interest rate swap contract (Note 10) 
Lease inducement liability 

less: current portion 

December 31 
              2018 

 -    $ 

 70  
70 
 (37) 

 33   $ 

December 31 
               2017 
 27  
 -   

27 
 (27) 

 -   

December 31 
              2018 

 70   $ 

 573  
 245  
 204  
1,092 
 (186) 

906  $ 

December 31 
               2017 
 43  
 171  
 -   
 261  
475 
 (56) 
419 

$ 

$ 

$ 

$ 

61 

 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TERAGO INC. 
Notes to the Consolidated Financial Statements 
(In thousands, except for per share amounts) 

12.  Decommissioning and Restoration Obligations 

The Company’s hub sites are established in leased or licensed premises.  As part of these arrangements, the Company 
is liable for all restoration costs to ensure that the space is returned to its original state upon termination of the leases.  
The decommissioning and restoration obligations related to future site restoration costs related to these arrangements or 
licenses.  The decommissioning and restoration obligations were determined using a discount rate of 10.4% over a range 
of periods from 2025 to 2045.  As at December 31, 2018, the estimated amount of undiscounted cash flows required to 
settle this liability was $1,282. 

The  following  table  presents  the  reconciliation  of  the  beginning  and  ending  aggregate  carrying  amount  of  the 
decommissioning and restoration obligations associated with the retirement of network assets: 

Obligation, beginning of year 
Accretion expense included in finance costs 
Changes in assumptions 
Obligation, end of year 

December 31 
2018 
 277   $ 
 27  
(27) 
 277   $ 

December 31 
2017 
 207  
 19  
 51  
 277  

$ 

$ 

62 

 
 
 
 
 
 
 
 
 
 
 
 
TERAGO INC. 
Notes to the Consolidated Financial Statements 
(In thousands, except for per share amounts) 

13.  Income Taxes  

(a) Income tax expense (recovery) 

Profit (Loss) before income taxes (recovery) 

Income taxes at enacted rate of 26.4% 
  Non-deductible expenses and permanent differences 
  Change in unrecognized deductible temporary differences 
  True-up adjustment and other 

(b) Recognized deferred tax assets and liabilities 

Deferred tax assets and liabilities are attributable to the following: 

Deferred Tax Assets: 
  Income tax loss carryforwards 

Deferred Tax Liabilities: 
  Contract Costs 

December 31 
2018 
 (4,820) 

$ 

December 31 
2017 
 (7,294) 

 (1,275) 
 155  
 1,388  
 (268) 

 (1,933) 
 109  
 1,672  
 152  

 -     $ 

 -    

December 31 
2018 

December 31 
2017 

 88   $ 

 -    

 (88) 

 -     $ 

 -    
 -    -    

$ 

$ 

$ 

$ 

The  Company  has  recognized  deferred  tax  assets  of  $88  (2017  –  nil)  related  to  income  tax  loss  carryforwards  and 
recognized deferred tax liabilities in the amount of $88 related to true-up of opening balance in contract costs as a result 
of the adoption of IFRS 15. 

The net movement of the deferred tax assets and liabilities was as follows: 

Deferred Tax Asset – net, beginning of year 
  Income tax loss carryforward 
  Contract costs (IFRS 15 opening balance adjustment) 
Deferred Tax asset – net, end of year 

$ 

$ 

 -     $ 

 (88) 
 88  

 -     $ 

 -    
 -    
 -    
 -    

December 31 
2018 

December 31 
2017 

(c) Unrecognized deferred tax assets 

Deferred tax assets have not been recognized in respect of the following items because they do not meet the criteria for 
recognition. 

Excess of tax value of network assets, property and 
equipment, and intangible assets over net book value 
Non-capital tax loss carryforwards 
Other deductible temporary differences 

December 31 
2018 

December 31 
2017 

$ 

$ 

 2,184   $ 

 11,653  
 1,692  

 15,529   $ 

 5,351  
 7,354  
 1,436  
 14,141  

63 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TERAGO INC. 
Notes to the Consolidated Financial Statements 
(In thousands, except for per share amounts) 

(d) Reconciliation of effective tax rate 

Loss before Income taxes  
Income tax recovery at statutory rates 
Permanent differences 
Unrecognized deferred tax assets 
Provision to return adjustment for prior year 
Income tax expense (recovery) 

(e) Tax loss expiry schedule 

December 31 
2018 
% 

$ 

 (4,820) 
 (1,275) 
 155  
 1,388  
 (268) 

  $ 

26.4% 
(3.2%) 
(28.8%) 
5.6% 

$ 

 -   

 -    $ 

December 31 
2017 
% 

 (7,294) 
 (1,933) 
 109  
 1,672  
 152  
 -   

26.5% 
(1.5%) 
(22.9%) 
(2.1%) 

 -   

The non-capital tax losses carried forward are available to reduce future taxable income in Canada and expire as follows: 

2030 
2031 
2032 
2033 
2034 
2035 
2036 
2037 
2038 and later 

$ 

$ 

 1,386  
 1,356  
 -   
 647  
 674  
 1,651  
 2,640  
 20,828  
 14,552  
 43,734  

14.  Share Capital 

Authorized 

Unlimited  Common Shares 
Two 

Class B Shares, non-transferable unless approved by the Board, non-participating and redeemable.  Holder 
of Class B shares are entitled to nominate and elect one director for each Class B Share held. 

Issued 
Balance, January 1, 2017 

Issuance of common shares on exercise of stock options 
Issuance of common shares for directors' fees 

Balance, December 31, 2017 

Issuance of common shares on exercise of stock options 
Issuance of common shares for directors' fees 
Issuance of common shares for bought deal 

Balance, December 31, 2018 

 Number 
of 
Common 
Shares  
 14,250  
 49  
 66  
 14,365  
 41  
 59  
 1,303  
 15,768  

 Common 
Shares  
 92,621  
 196  
 286  
 93,103  
 115  
 446  
 6,906  
 100,570  

In $ 

 Share 
Issue 
Costs  
 (6,450) 
 -  
 -  
 (6,450) 
 -  
 -  
 (858) 
 (7,308) 

 Total  
 86,171  
 196  
 286  
 86,653  
 115  
 446  
 6,048  
 93,262  

64 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
TERAGO INC. 
Notes to the Consolidated Financial Statements 
(In thousands, except for per share amounts) 

Equity Offering 

On June 18, 2018, the Company completed an equity offering to issue and sell 1,303 common shares for gross proceeds 
of $6,906 (the “Offering”). Proceeds net of commissions, legal, accounting and listing fees was $6,048. The Offering was 
carried  out  pursuant  to  an  underwriting  agreement  dated  June  4,  2018  with  a  syndicate  of  underwriters  led  by  TD 
Securities Inc., and included Cormark Securities Inc. and Desjardins Securities Inc. 

Dividends 

Dividends are payable in an equal amount on each common share if declared by the Board of Directors of the Company.  
No dividends were declared for the years ended December 31, 2018 and 2017. 

15.  Stock-Based Compensation  

(a) Stock Options 

The company adopted its current option plan on June 18, 2007 (the “2007 Option Plan”) which is available to directors, 
officers, employees and other persons approved by the Board from time to time.  On closing of the Company’s initial public 
offering, 833 common shares were reserved for issuance under the 2007 Option Plan.  The options granted under the 
2007 Option Plan expire 10 years from the date of grant and vest over three years.  All options under the 2007 Option 
Plan will vest immediately on a change of control of the Company. As of December 31, 2018, there are 55 (2017 – 588) 
options outstanding under the 2007 option plan.  

For the years ended December 31, 2018 and 2017, the Company recorded stock-based compensation related to stock 
options of $89 and $81, respectively. 

A summary of the status of the Company’s stock option plan as at December 31, 2018 and 2017 is presented below. 

Outstanding - January 1 
Granted 
Exercised 
Forfeited / Expired 
Outstanding - December 31 
Exercisable 

2018 

Weighted 
Average  
Exercise Price 
 $5.58  
 -   
 $5.74  
 $4.52  
 $4.40  
 $4.40  

Number of 
Options 
  588  
 -  
 (517) 
 (16) 
 55  
 13  

2017 

Weighted 
Average 
Exercise Price 
 $5.99  
 $4.40  
 $4.00  
 $7.26  
 $5.58  
 $5.78  

Number of 
Options 
  672  
 101  
(49) 
(136) 
  588  
  501  

As at December 31, 2018, the range of exercise prices, the weighted average exercise price and the weighted average 
remaining contractual life are as follows: 

Range of exercise prices 
$4.01 - $5.50 

Options Outstanding 

Options Exercisable 

Weighted 
average 
remaining 
contractual  
life (years) 
 8.64  
 8.64  

Number 
outstanding 
 55  
 55  

Weighted 
average 
exercise price 
 $4.40  
 4.40  

Number 
exercisable 
 13  
 13  

Weighted 
average 
exercise price 
 $4.40  
 4.40  

65 

 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
 
 
 
 
 
 
 
 
  
 
 
 
  
  
 
 
 
 
 
 
 
 
 
TERAGO INC. 
Notes to the Consolidated Financial Statements 
(In thousands, except for per share amounts) 

(b)  Restricted Share Units (RSUs) 

On March 12, 2009, the Company established an RSU Plan  which is available to the directors, officers, and full-time 
employees approved by the Board. The value of one RSU is equal to the value of one Common Share.  Plan participants 
are granted a specific number of RSUs for a given period based on their position and level of contribution which generally 
vest over a three-year period.  At the end of the vesting period, the RSUs vest if the plan participant is employed by the 
Company.  Vested  RSUs  are  expected  to  be  paid  in  cash  or  Common  Shares  purchased  on  the  open  market,  or  a 
combination of both.   

In 2018, the Company granted 151 RSUs to certain executives (2017 – 180). In 2018, no RSUs vested (2017 - 150 
RSUs vested and the Company paid cash of $587). 

For the year ended December 31, 2018 and December 31, 2017, the Company recorded compensation expense of $401 
and $51, respectively, related to the RSUs granted. As of December 31, 2018, a liability of $573 (2017 - $171) related to 
the RSUs granted is included in other long-term liabilities (Note 11(b)).   

The following table is a summary of the number of outstanding RSU as at: 

Opening Balance, January 1, 2018 
Granted 
Forfeited 
Vested and paid 
Ending Balance, December 31, 2018 

(c)  Performance Based Share Units (PSUs) 

December 31 
2018 
149 
 151  
 (18) 
 -  
282 

December 31 
2017 
 162  
 180  
 (43) 
 (150) 
 149  

Plan participants are granted a specific number of PSUs for a given period based on their role within the Company and 
level of performance which generally vest over a three-year period. PSUs are also issued pursuant to the RSU Plan. At 
the end of the vesting period, the PSUs vest if the plan participant is employed by the Company and certain performance 
criteria are met.  Vested PSUs are expected to be paid in cash or Common Shares purchased on the open market, or a 
combination of both. The PSUs are re-measured to fair value each reporting period. The value of one PSU is equal to 
the value of one Common Share.   

There were no PSUs granted in 2018 or 2017. In 2018, no PSUs vested (2017 - 12 PSUs vested and the Company paid 
cash of $58).   

For the  year ended December 31, 2018  and December 31, 2017, the Company recorded stock-based compensation 
expense (recovery) of $27 and ($217), respectively, related to the PSUs outstanding. As at December 31, 2018, a liability 
of $70 (2017 - $43) related to the PSUs granted is included in the other long-term liabilities (Note 11(b)).   

The following table is a summary of the number of outstanding PSUs as at: 

Opening Balance, January 1, 2018 
Granted 
Vested and paid 
Forfeited / Expired 

Ending Balance, December 31, 2018 

December 31 
2018 
 19  
 -   
 -   
 -   
 19  

December 31 
2017 
195 

 -   

 (12) 
 (164) 

 19  

(d) Stock-Based Compensation Summary 

The following table is a summary of the stock-based compensation expense (recovery): 

66 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
         
 
 
 
 
 
 
 
 
 
 
 
 
TERAGO INC. 
Notes to the Consolidated Financial Statements 
(In thousands, except for per share amounts) 

Restricted share units  
Performance-based share units  
Stock options  
Directors' fees paid in shares  

Year ended 
December 31 
2018 
 401   $ 
 27  
 89  
 446  
 963   $ 

Year ended 
December 31 
2017 
 51  
 (217) 
 81  
 286  
 201  

$ 

$ 

16.  Loss Per Share 

The following table sets forth the calculation of basic and diluted loss per share. 

Numerator for basic and diluted loss 
per share: 

Net loss for the period 

Denominator for basic and diluted loss 
per share: 

Basic weighted average number of 
shares outstanding 
Effect of stock options, RSUs and 
PSUs 
Diluted weighted average number of 
shares outstanding 

Loss per share: 

Basic 
Diluted 

Year ended 
December 31 
2018 

Year ended 
December 31 
2017 

$ 

 (4,820)  $ 

 (7,294) 

15,123 

14,307 

- 

- 

15,123 

14,307 

$ 
$ 

 (0.32)  $ 
 (0.32)  $ 

 (0.51) 
 (0.51) 

For the year ended December 31, 2018, the impact of all options, RSUs and PSUs totaling 401 (2017 – 859) were excluded 
in the calculation of diluted loss per share because they were antidilutive. 

17.  Key Management Personnel Compensation  

Key management personnel are those persons having authority and responsibility for planning, directing and controlling 
the activities of the Company, including the directors of the Company. 

Key management personnel compensation, including directors, is as follows: 

Salaries, fees and benefits 
Termination expense 
Share-based compensation expense 

Year ended  
December 31 
2018 
2,254  $  

330 
963 
3,547  $ 

Year ended  
December 31  
2017 
1,787 
1,126 
201 
3,114 

$ 

$ 

18.  Commitments  

The  Company  is  committed  to  leases  for  premises,  office  equipment,  network  real  estate  access,  telecommunication 
facilities and radio spectrum licenses.  Annual minimum payments over the next five years and thereafter are as follows:

67 
 
 
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                                                                              
 
TERAGO INC. 
Notes to the Consolidated Financial Statements 
(In thousands, except for per share amounts) 

2019 
2020 
2021 
2022 
2023 
Thereafter 

      Amount 
9,892 
6,534 
5,072 
3,594 
2,505 
8,952 
36,549 

$ 

$ 

For the year ended December 31, 2018, the Company recorded rent expense of $7,648 (2016 - $7,777) relating to data 
centre, premises and network real estate access leases. 

It is common practice for the Company to re-negotiate network real estate access lease or license arrangements as they 
become  due  for  renewal.    Included  in  the  amounts  above  are  estimates  for  the  renewal  of  leases  or  licenses  that  are 
currently due for renewal or are due for renewal in 2019 as well as escalations. 

The Company is required to pay, under a CRTC-administered regime, a percentage (2018 - 0.54%, 2017 – 0.60%) of its 
adjusted Canadian telecommunications service revenue (as defined by CRTC and excluding retail Internet revenue) into 
a fund administered by CRTC. 

19.  Fair value of financial instruments 

The  Company  has  determined  the  estimated  fair  values  of  its  financial  instruments  based  on  appropriate  valuation 
methodologies. Where quoted market values are not readily available, the Company may use considerable judgment to 
develop  estimates  of  fair  value.  Accordingly,  any  estimated  values  are  not  necessarily  indicative  of  the  amounts  the 
Company could realize in a current market exchange and could be materially affected by the use of different assumptions 
or methodologies.  The Company classifies its fair value measurements within a fair value hierarchy, which reflects the 
significance of the inputs used in making the measurements as defined in IFRS 7 – Financial Instruments – Disclosures. 

Level 1 -  Unadjusted quoted prices in active markets for identical assets or liabilities; 
Level 2 -  
or indirectly; and 
Level 3 -   Unobservable inputs for the asset or liability which are supported by little or no market activity 

Inputs other than quoted prices included in Level 1, that are observable for the asset or liability, either directly 

The fair values of cash and cash equivalents is based on quoted market values.  The fair values of short-term financial 
assets  and  liabilities,  including  accounts  receivable,  accounts  payable  and  accrued  liabilities,  as  presented  in  the 
consolidated statements of financial position, approximate their carrying amounts due to their short-term maturities.  The 
fair value of long-term debt approximates its carrying value because management believes the interest rates approximate 
the market interest rate for similar debt with similar security. The fair value of our interest rate swap contract is based on 
broker quotes and therefore, these contracts are measured using Level 2 inputs. Similar contracts are traded in an active 
market and the quotes reflect the actual transactions in similar instruments. 

68 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TERAGO INC. 
Notes to the Consolidated Financial Statements 
(In thousands, except for per share amounts) 

The following table outlines the carrying amounts and fair value of its financial assets and financial liabilities including their 
level in the fair value hierarchy. Cash and cash equivalents, accounts receivable, accounts payable, and accrued liabilities 
are not shown below as the carrying value of these financial instruments approximates their fair value due to their short-term 
maturities. 

a)  Classification and fair values 

Carrying Amount 

Fair Value (Level 2) 

December 
31 
2018 

December 
31 
2017 

December 
31 
2018 

December 
31 
2017 

 -    $ 

 27  

  $ 

 -    $ 

 27  

 245   $ 

 32,294  

 -   
 36,183  

  $ 

 245   $ 

 32,294  

 -   
 36,183  

Financial Assets 

Interest rate swap contract 

Financial Liabilities 

Interest rate swap contract  
Long-term debt 

$ 

$ 

b)  Credit risk 

The  Company’s  cash  and  cash  equivalents  and  restricted  cash  subject  the  Company  to  credit  risk.  The  Company 
maintains cash and investment balances at large Canadian financial institutions.  The Company’s maximum exposure to 
credit risk is limited to the amount of cash and cash equivalents. 

Credit risk related to our interest rate swap contract arises from the possibility that the counter party to the agreement may 
default  on  their  obligation.  The  Company  assesses  the  creditworthiness  of  the  counterparty  to  minimize  the  risk  of 
counterparty default. The interest rate swap is held by National Bank Financial. 

The Company, in the normal course of business, is exposed to credit risk from its customers and the accounts receivable 
are subject to normal industry risks. The Company attempts to manage these risks by dealing with credit worthy customers.  
If available, the Company reviews credit bureau ratings, bank accounts and industry references for all new customers.  
Customers that do not have this information available are typically placed on a pre-authorized payment plan for service or 
provide deposits to the Company.  This risk is minimized as the Company has a diverse customer base located across 
various provinces in Canada.   

As at December 31, 2018 and 2017, the Company had no material trade receivable accounts that were not expected to 
be collected.  The following table provides the aging of the trade accounts receivable: 

Current 
31 to 60 days 
61 to 90 days 
over 90 days 

December 31 
2018 
2,666  $ 
692 
128 
33 
3,519 

December 31 
2017 
2,311 
608 
103 
115 
3,137 

$ 

$ 

69 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TERAGO INC. 
Notes to the Consolidated Financial Statements 
(In thousands, except for per share amounts) 

During 2018 the change in the credit loss allowance in respect of trade receivables was as follows: 

Opening Balance, January 1, 2018 
Amounts written off 
Remeasurement of loss allowance 

Ending Balance, December 31, 2018 

December 31 
2018 
21 
 (21) 
47 
47 

c) 

Interest rate risk 

The  Company  is  subject  to  interest  rate  risk  on  its  cash  and  cash  equivalents  and  long-term  debt.    The  Company  is 
exposed to interest rate risk on its operating line of credit since the interest rates applicable are variable and is, therefore, 
exposed to cash flow risks resulting from interest rate fluctuations.  As at December 31, 2018, the operating line of credit 
balance was $nil. The drawn term facility as at December 31, 2018 was $33,000, $32,900 of which was held in a Bankers 
Acceptance. In 2018, the Company entered into amended fixed-interest swap contracts to manage interest rate risk on its 
term facility. As a result, the Company is exposed to potential interest rate risk should rates rapidly decline and maintain 
low for extended periods of time. The interest rate on the Banker’s Acceptance net of swap contracts at December 31, 
2018 was 5.24%. The remaining $100 drawn under this facility bears interest for the period at prime rate plus a margin.    

d)  Liquidity Risk 

The Company believes that its current cash and cash equivalents and anticipated cash from operations will be sufficient 
to meet its working capital and capital expenditure requirements for the foreseeable future. The Company continues to 
manage liquidity by ensuring trade turnover is consistent with the objectives of the organization as well as through cost 
management strategies.  As at December 31, 2018, the Company had cash and cash equivalents of $3,918. The Company 
has access to the $34,300 undrawn portion of its $75,000 credit facilities after consideration of outstanding letters of credit. 

The Company’s financial liabilities that have contractual maturities are summarized below: 

Long-term debt 
Accounts payable 
Stock-based compensation(1) 

Total 

Less than 
1 year 
 4,000   $ 
 1,447  

 130  

2 - 3 years 

 28,294   $ 
 -     

 513  

Total 
 32,294  
 1,447  

 643  

 5,577   $ 

 28,807   $ 

 34,384  

$ 

$ 

(1) Represents recognized amounts for cash-settled stock-based compensation arrangements (See Note 15). Settlement is subject to 
achievement of vesting criteria. 

e)  Currency Risk 

The Company has suppliers that are not based in Canada which gives rise to a risk that earnings and cash flows may be 
adversely  affected  by  fluctuations  in  foreign  currency  exchange  rates.  The  Company  is  primarily  exposed  to  the 
fluctuations in the dollar.  The Company believes this risk is minimal and does not use financial instruments to hedge these 
risks. A one cent appreciation in the U.S. dollar to Canadian dollar foreign exchange rate would have resulted in a decrease 
(increase) in income of $6.  Balances denominated in foreign currencies that are considered financial instruments are as 
follows: 

Cash and cash equivalents 
Accounts payable and accrued 
liabilities 

Currency 
USD 

$ 

USD 

December 31 
2018 

79  $ 

397 

December 31 
2017 
336 

915 

70 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TERAGO INC. 
Notes to the Consolidated Financial Statements 
(In thousands, except for per share amounts) 

20.  Capital Risk Management 

The Company’s objectives when managing capital are: 

(a)  to ensure that the Company will continue as a going concern so that it can continue to provide services to its 

customers and offer a return on investment to its shareholders; 

(b)  to maintain a capital structure which optimizes the cost of capital while providing flexibility and diversity of funding 

sources and timing of debt maturities along with adequate anticipated liquidity for future growth; and 

(c)  to comply with debt covenants. 

The Company defines capital that it manages as the aggregate of its cash and cash equivalents, short-term   investments, 
debt facilities including finance leases and equity comprising of share capital, contributed surplus and deficit.   

Cash and cash equivalents 
Long term debt 
Share capital 
Contributed surplus  
Deficit 

December 31 
2018 

December 31 
2017 

$ 

$ 

(3,918)  $ 
32,294 
93,262 
25,676 
(74,295) 

73,019  $ 

(6,986) 
36,183 
86,653 
25,701 
(70,437) 
71,114 

The Company manages its capital structure and makes adjustments to it in light of economic conditions. The Company, 
upon approval from its Board of Directors,  will make changes to its capital structure as deemed appropriate under the 
specific circumstances.   

The Company’s overall strategy with respect to management of capital remains unchanged from the year ended December 
31, 2018. 

71 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
CORPORATE HEAD OFFICE 
55 Commerce Valley Drive West 
Suite 800 
Thornhill, Ontario L3T 7V9 

1.866.TeraGo.1 (837-2461) 

EXCHANGE LISTING 
Toronto Stock Exchange 

STOCK SYMBOL 
TGO 

INVESTOR RELATIONS CONTACT 
Dennis Fong, LodeRock Advisors Inc. 
Telephone: 1-416-283-9930 
IR@terago.ca 

WEBSITE 
www.terago.ca 

YEAR END 
December 31 

AUDITORS  
KPMG LLP 
Vaughan, Ontario, Canada 

TRANSFER AGENT 
Computershare Investor Services Inc.  
Toronto, Ontario, Canada 

CORPORATE INFORMATION 

DIRECTORS 

Matthew Gerber 
Chairman, TeraGo Inc. 
Chief Executive Officer, Rohinni LLC 

Antonio Ciciretto 
President & Chief Executive Officer, TeraGo Inc. 

Michael Martin 
Senior Executive, IBM Canada 

Richard Brekka 
Managing Partner, Second Alpha Partners 

Jim Sanger 
Managing Partner, Second Alpha Partners 

Gary Sherlock 
Corporate Director 

Laurel Buckner 
Senior Vice President, ATN International 

SENIOR LEADERSHIP TEAM 

Antonio Ciciretto 
President & Chief Executive Officer 

David Charron 
Chief Financial Officer 

Ron Perrotta 
Vice President, Marketing & Strategy  

Duncan McGregor 
Vice President, Engineering & Operations 

Geoff Kereluik 
Vice President, Sales 

Christopher Taylor 
Vice President, Product Management &  
Business Development 

Mark Lau 
Vice President, Legal, General Counsel & 
Corporate Secretary 

Candice Levy 
Director, Human Resources 

Certain trademarks used in this annual report, such as “TeraGo”, “TeraGo Networks” and www.terago.ca, are 
trademarks owned by TeraGo or its subsidiaries. Other trademarks or service marks appearing in this annual 
report are trademarks or service marks of the person who owns them. 

72