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The Gym Group

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FY2020 Annual Report · The Gym Group
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THE GYM GROUP PLC
ANNUAL REPORT AND  
ACCOUNTS 2020

S TAY I N G

S T RO N G

 
OVERVIEW
2020 HIGHLIGHTS

REVENUE

 £80.5m

2019: £153.1m

GROUP ADJUSTED EBITDA LESS 
NORMALISED RENT

 £(10.2)m 

2019: £48.5m

STRATEGIC
• 45% of trading days lost due to COVID-19
• 8 new sites opened in the year
• Ended 2020 with £52.7m of liquidity

OPERATIONAL
• COVID protocols introduced in gyms
• Strong staff retention and engagement

STATUTORY (LOSS)/PROFIT BEFORE TAX

£(47.2)m

2019: PROFIT OF £6.2m

NON-PROPERTY NET DEBT 

 £(47.3)m 

2019: £(47.4)m

M A I N TA I N I N G
   FO C US

NUMBER OF GYMS

TOTAL NUMBER OF MEMBERS

 183

 578,000

OVERVIEW

STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

01

IN 2020 WE DEMONSTRATED  
THE RESILIENCE OF OUR BUSINESS 
AND CULTURE IN THE MOST 
CHALLENGING OF TIMES.  
WE ARE READY TO RECOVER  
AND GROW AGAIN, BREAKING 
DOWN BARRIERS TO FITNESS, 
WHEN EXERCISE AND GOOD 
HEALTH HAVE NEVER BEEN  
MORE IMPORTANT.

CONTENTS

Overview
02  Company Overview
03  Our Key Stakeholders
04  At a Glance
05 

Investment Case

Strategic Report
06  Chairwoman’s Statement
08  Chief Executive’s Review
12  Key Performance Indicators
14  Market Opportunity
16  Business Model and Strategy
18  Strategy in Action
26  Section 172 Statement
30  Sustainability at The Gym
42  Financial Review
46  Principal Risks and Uncertainties
53  Non-Financial Information Statement

Governance
54  Chairwoman’s Introduction
56  Board of Directors
58  Executive Committee
59  Corporate Governance Report 
65  Report of the Nomination Committee
68  Report of the Audit and Risk Committee
71  Report of the Remuneration Committee
90  Directors’ Report
94  Directors’ Responsibility Statement

Financial Statements
95 
102  Consolidated Statement  

Independent Auditor’s Report

of Comprehensive Income 

103  Consolidated Statement  
of Financial Position

104  Consolidated Statement of Changes  

in Equity

105  Consolidated Cash Flow Statement
106  Notes to the Consolidated Financial 

Statements

137  Company Statement of Financial 

Position

138  Company Statement of Changes  

in Equity

139  Notes to the Company Financial 

Statements
144  Five-Year Record
144  Key Performance Indicators:  

Definition of Non-statutory Measures

145  Corporate Information

02

OVERVIEW
COMPANY OVERVIEW

O U R

M OT I VAT I O N

OUR PURPOSE
THE GYM BREAKS 
DOWN BARRIERS 
TO FITNESS FOR ALL. THE FIRST STEP

OUR CULTURE AND VALUES
The unique principles and behaviours that help  
us achieve our purpose.

We rally around each other  
and our members – always 
ready to help someone take  
the first step.

REALNESS
We are fair and honest in 
everything we do. Quality over 
numbers. Integrity over image. 
What is right over what is easy.

FRIENDLINESS
We believe the gym should feel 
welcoming and inclusive, never 
intimidating. We don’t take 
ourselves too seriously and are 
always up for a bit of fun.

CHALLENGING  
YOUR LIMITS
We are passionate self-starters. 
We are proud of our high 
standards. We are constantly 
developing our knowledge and 
expertise – individually and as a 
company.

OUR BUSINESS MODEL
FIT FOR THE FUTURE
Our unique proposition and proven business model utilises 
technology and economies of scale to provide a great value 
member experience, whilst also delivering strong financial returns.

See pages 16 and 17

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020OVERVIEW

STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

03

OUR KEY STAKEHOLDERS

The COVID-19 pandemic has required us to work more 
closely than ever with our stakeholders. Our detailed 
report on Working with our Stakeholders is on pages 26 
to 29.

EMPLOYEES

WHY THEY MATTER

HOW WE ENGAGE

Our employees are the  
driving force behind our 
purpose and growth.

•  Employee engagement surveys
•  Intranet and communications platform CORE with rich content for employees,  

and a training platform to support e-learning and knowledge sharing

•  Employee Assistance Programme
•  Launching and regularly updating employee wellbeing resources
•  Taking actions in the pandemic to support our people including topping  

up furlough payments

•  Regular gym visits by ExCo and Board members 

MEMBERS

Happy members are what 
makes our gyms successful, 
and they inspire us every day 
with their achievements.  
They are the best indicator  
that we are delivering fitness 
for all.

•  Satisfaction surveys
•  COVID-secure operating protocols
•  Health and wellness online resources
•  Free fitness classes in lockdown and access to online classes 

through our digital fitness partner Fiit

COMMUNITIES

Being a valuable part of the 
communities in which we 
operate is hugely important to 
us; a strong relationship 
between our gyms and our 
communities is mutually 
beneficial.

•  Working with 4Global to calculate the social value of The Gym
•  Developing COVID-secure operating protocols and working with 

local authorities for inspections

•  Charity partnerships, e.g. the Movember Foundation
•  Diversity & Inclusion Manifesto
•  Signatories of the Race at Work Charter

Our investors provide capital 
for growth, whilst providing 
challenge and feedback on  
our business model and plans 
for the future.

•  Programme of investor relations including trading updates and 
results announcements twice each year, as well as additional 
progress updates throughout the COVID-19 pandemic
•  Investor engagement through one-to-one meetings and  

investor conferences throughout the year

SHAREHOLDERS

Our partnerships with suppliers 
ensure we source the best 
value goods and services for 
the benefit of our members.

•  Engaging proactively and responsibly with landlords
•  Being responsible tenants
•  Key supplier relationship management 

SUPPLIERS

Our lending banks provide 
funds for growth and day-to-
day working capital to enable 
us to operate and grow our 
business to its full potential.

•  Regular updates on Company performance
•  Reporting on performance versus agreed debt covenants
•  Completed refinancing exercises in April and December 2020
•  Proactive engagement through lockdowns

LENDING 
BANKS

ENVIRONMENT

We continually seek out 
opportunities to improve our 
environmental performance 
including reducing our carbon 
emissions; sustainability is at 
the core of our business.

•  Alignment of our activities with UN Sustainable Development  

Goals (‘UN SDGs’)

•  Further developed our sustainability reporting in 2020; report 

available on page 30

•  Implemented requirements of the Streamlined Energy and  

Carbon Reporting scheme

 
04

OVERVIEW
AT A GLANCE

C O M P E L L I N G
O FFE R

We focus on operating high quality, low cost 
gyms that have widespread appeal and 
achieve strong levels of membership. The 
economies of scale in our business model 
enable us to offer a great service at a low cost 
for our members whilst also delivering a strong 
return on capital for our shareholders.

STRONG GYM NETWORK

We now operate 183 sites 
across all regions of the UK. 
There remains a significant 
opportunity for future growth 
and in 2021 we plan to 
expand this network further, 
taking advantage of the 
fallout from COVID-19 and  
our position as the best 
capitalised gym business  
in the UK. 

Existing gym 
2020 opening

NUMBER OF GYMS

 183

NUMBER OF MEMBERS 

578,000

We are the 5th largest gym operator in Europe  
in terms of number of members.

MEMBER PROPOSITION

•  Market leading low-price 

membership

•  High quality gym equipment 

and exercise facilities

•  Convenient locations

•  24/7 access and unlimited 

training

•  No contract

•  Friendly, helpful staff and 

access to personal trainers

•  Free group exercise classes

•  Free app

•  Multi-gym access, fitness 

tracking, on-demand fitness 
classes and refillable Yanga 
sports water all available for 
an added charge

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020OVERVIEW

STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

05

INVESTMENT CASE

A GROWING MARKET 
FOR LOW COST GYMS

The UK health and fitness market 
grew significantly with 15.6% of the UK 
population having been a member 
of a gym prior to COVID. This growth 
was led by the low cost gym sector 
which was introducing new people 
to gym memberships for the first 
time every year. Whilst having a 
short term impact on the health and 
fitness sector, COVID-19 is likely to 
increase gym usage and headroom 
for significant growth remains with the 
number of low cost gyms in the UK 
forecast to almost double by 2026.

PROVEN BUSINESS 
MODEL ENABLED  
BY TECHNOLOGY  
AND ECONOMIES  
OF SCALE

Our technology-led business model 
has re-engineered the traditional 
gym operating model, removed 
costly underused facilities and 
enabled us to offer a high quality 
gym experience at a very low price.

STRONG RETURN  
ON CAPITAL

We continue to use the increasing 
scale of our Company to drive cost 
efficiencies across the entire business, 
enabling us to deliver great value 
to our members as well as a strong 
financial return to shareholders. 
Prior to COVID we consistently 
delivered a return on capital in our 
mature estate of more than 30%.

06

STRATEGIC REPORT
CHAIRWOMAN’S STATEMENT

P R E SS I N G
A H E A D

A CHALLENGING 
YEAR

For the first two months of 
2020 the business traded 
well, achieving strong 
membership gains. But as  
is well documented, on  
20 March all gyms were  
closed in the first lockdown 
period of the coronavirus 
pandemic. 

Since then, our gyms have periodically been 
open and closed again according to the 
government rules of each of England, 
Scotland and Wales. 

Across the estate, we have been open for 
members for only 55% of the trading days  
of the year. To manage through this crisis, 
fast and appropriate actions were taken  
to protect colleagues and members, 
strengthen our balance sheet, reduce our 
costs and other commitments and utilise 
government support schemes. Our primary 
aim has been to put our business in the best 
possible position to recover, be able to 
restart growth and be the best gym operator 
for accessing affordable fitness. This has 
been shown to be more relevant than ever 
within this health crisis. Whilst our gyms 
remain closed and with the vaccine 
programme providing confidence that the 
end of the crisis is in sight, we are prepared 
and ready for the recovery journey with 
appropriate financial and colleague 
resources and a determination to thrive.

Our 2020 results
Our financial results for the year have been 
severely impacted by the 45% loss in trading 
days from regional and national lockdowns, 
with revenue down 47.4% from £153.1 million to 
£80.5 million. 

“  O U R   P R I M A R Y   A I M   H A S    
B E E N   T O   P U T   O U R   B U S I N E S S    
I N   T H E   B E S T   P O S S I B L E   P O S I T I O N  
T O   R E C O V E R .”
P E N N Y   H U G H E S   C B E ,   C H A I R W O M A N

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020 
07

As a result of significant cost saving measures, 
plus valuable Government support in the form 
of business rates relief and furlough grants, 
the impact on profits was mitigated as far as 
possible but nonetheless Group Adjusted 
EBITDA Less Normalised Rent fell to a loss  
of £10.2 million in 2020 from a profit of  
£48.5 million in 2019. The management team 
has focused on preserving cash and liquidity 
to maintain balance sheet strength through 
the crisis; tight cash management, a well-
supported equity raise and an increase in  
our debt facilities enabled us to end the year 
with net debt of £47.3 million vs total borrowing 
facilities of £100.0 million.

Managing through the pandemic for 
our stakeholders
In this report we provide more detail of the 
progress we made in 2020 in terms of 
sustainability, which has always been at the 
root of our business. Our purpose is well 
aligned with Promoting Health and 
Wellbeing, one of the 17 UN Sustainability 
Goals, and our values and strong focus on 
business ethics are part of our DNA. This 
was evident in our work to engage with and 
support all stakeholders throughout the 
pandemic crisis, in the ultimate belief that 
this is central to the sustainable success of 
our business. We are excited to publish in 
this report the social value our business 
creates every year, a measure that is 
perfectly aligned with our business purpose 
and highlights the significant positive impact 
we have on the communities we serve.

We have sought to manage through the 
pandemic for our stakeholders, providing a 
safer environment for our members to work 
out, clear communication for our people, 
working with our suppliers and landlords  
and engaging with our shareholders and 
lending banks. 

We have had first class communication with 
members and froze membership so they 
need never worry that we would charge them 
when our gyms were closed and supported 
them during lockdown with free online 
classes. When we reopened our member 
satisfaction reached new highs as members 
appreciated the physical and mental 
wellbeing benefits of being back in the gym 
with high confidence in the safety procedures 
we put in place. We have developed our 
COVID-secure operating protocols to give  
our members confidence to return to gym 
settings, and have been pleased to see very 
low incidence of COVID-19 cases attributed to 
the UK fitness and leisure sector since first 
reopening in July, as reported by ukactive in 
December 2020. 

We have kept colleagues engaged, even 
when so many have been furloughed for 
large periods of the year, and been open in 
our communication through some difficult 
but necessary restructuring. With our 
‘People First’ mindset we rolled out training 

programmes for all employees focusing on 
their health and wellbeing. We also have 
maintained our important work on Diversity 
& Inclusion, signed up to Business in the 
Community’s (‘BITC’) Race at Work Charter 
and launched our Diversity & Inclusion 
Manifesto. We have worked with suppliers 
and landlords to negotiate agreed outcomes 
through these extraordinary and changing 
events. Our lending banks have shown 
support and flexibility in providing financial 
capacity and our shareholders readily 
supported an equity raise. 

We are looking forward to continuing our 
engagement with our stakeholders in 2021  
to further inform them of our sustainability 
strategy and to build together on the 
foundations laid.

Our shareholders
Like most businesses severely affected by 
the pandemic, given macro uncertainty we 
did not pay a final dividend in relation to 
2020. We have made strong efforts to be 
transparent and timely in our reporting to 
keep our stakeholders informed of our 
robust position and actions in the face of the 
pandemic. Our Executive Directors lead 
shareholder dialogue, but given all 
circumstances, I proactively communicated 
with our top shareholders towards year end 
to check in for feedback. They were 
unanimous in their satisfaction with the way 
decisions had been taken and events 
managed and I held a number of follow-up 
conversations which were supportive and 
focused on the fundamentals of our business 
to recover and indeed to be even more 
competitive in tougher economic times. 
Whilst our share price, along with most 
hospitality, leisure and travel companies, was 
impacted by wider pandemic related 
concerns through the year, some recovery is 
evident as newsflow has improved with the 
progress on vaccinations. We remain 
focused on delivering for shareholders and 
pleased that more colleagues participated in 
the Savings-Related Share Option Scheme 
(‘Sharesave’) than in 2019, aligning colleagues 
and shareholder interests even more closely.

Our work as a Board
Katy Tucker joined our business as Company 
Secretary in January and has served a more 
than busy period as the Board in the initial 
crisis period met weekly and has maintained 
more frequent communication and decision 
making as required throughout the year. I am 
grateful to Board colleagues who also readily 
gave up their Directors’ fees in Q2 to show 
leadership and support in a financially 
stressed year. For much of the year, in 
addition to achieving financial resilience, our 
work focused on taking the right actions to 
reopen gyms safely and welcome back 
members and colleagues. Our work later in 
the year has focused on the judgements to 
restart growth and prepare for regaining 
members in large numbers.

We have also worked on Board composition. 
The report of the Nomination Committee 
provides a fuller description of our decisions. 
The business has benefited from continuity at 
Board level since IPO five years ago but we 
agreed it was time to start rotation and to 
attract new skills and experiences to our team. 
I am delighted that Rio Ferdinand and Wais 
Shaifta have joined the Board and I am excited 
by the different perspectives they bring as we 
rethink how we can be more relevant in our 
pursuit of affordable fitness for all. At the same 
time I am enormously grateful for the support 
Paul Gilbert has shown to me and to the 
business in the nine years he has served, first 
as Chair during private equity ownership and 
then as the Senior Independent Director since 
IPO. He has done more than most in shaping 
this business from near start up to the 
enterprise it is today. He retires at our AGM in 
May with our best wishes and thanks. I am 
pleased that Emma Woods & David Kelly have 
readily taken on significant responsibilities to 
Chair the Remuneration & Audit committees 
respectively and Emma as Senior 
Independent Director.

Strategic confidence
Whilst our financial condition has been 
impacted by the pandemic – with higher 
levels of debt and lower membership than 
planned – we remain as confident as ever in 
our proposition. Providing affordable fitness 
for all through gym membership is even 
more relevant as society is encouraged to 
improve health through physical and 
wellbeing activity and looks for great value 
for money in harder economic times. We are 
sufficiently confident that we have prudently 
maintained our pipeline growth and have the 
experience and plans to address the 
challenge of recovering membership levels. 
Whilst it will take time to recover from the 
impact of COVID-related closures, our 
longer term strategic outlook and 
opportunity is as strong as ever. 

We recognise that the COVID-19 pandemic 
has caused considerable hardship and 
strain for many people, and it has affected 
our stakeholders in different and often 
difficult ways. On behalf of the Board and 
everyone at The Gym I would like to extend 
our sympathies to all of our people, 
stakeholders and supporters who have been 
impacted by this crisis.

Finally, congratulations and thanks to our 
leadership team, led by CEO Richard 
Darwin, who managed calmly through 
unprecedented circumstances. On behalf of 
the Board our thanks to them and to all 
colleagues, members, suppliers and 
landlords, banks and shareholders for your 
support, flexibility and encouragement 
through 2020 and the year ahead.

Penny Hughes
Chairwoman
18 March 2021

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE08

STRATEGIC REPORT
CHIEF EXECUTIVE’S REVIEW

L O O K I N G
 FO RWA R D

2020 was the most  
challenging year for  
our business in its  
12-year history. 

We entered the year in a strong position 
with 794,000 members and low gearing of 
less than 1.0x EBITDA. Our approach 
throughout the year has been to ensure that 
our business exits the crisis in a strong 
position, well-placed to welcome our 
members back to their gyms and to take 
advantage of an altered competitive 
landscape. Decisions taken have been for 
the long-term benefit of the business. 

Our February 2021 membership is 547,000 
and with a reopening date of 12 April 
announced, we are confident that these 
actions have given us as strong a base as 
possible from which to rebuild our 
membership. Our gearing remains 
manageable and having successfully 
refinanced during the year we have the 
flexibility to deliver on our plans. This health 
crisis has demonstrated the importance of 
physical activity for all of the UK population. 
As a result, we are confident about future 
demand for our low-cost product as part  
of the ongoing trend for people to lead 
healthier lifestyles. 

The COVID-19 pandemic meant 45% of our 
trading days in 2020 were lost to closures 
from government restrictions; 2021 has 
started with a further national lockdown 
once again closing the entire estate. 

“  O U R   A P P R O A C H   H A S   B E E N   T O  
E N S U R E   T H AT   O U R   B U S I N E S S  
E X I T S   T H E   C R I S I S   I N   A S   S T R O N G  
A   P O S I T I O N   A S   P O S S I B L E .”
R I C H A R D   D A R W I N ,   C E O

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020 
09

For a low cost gym business such as ours, 
periods of closure mean virtually no 
membership acquisition and increased 
attrition immediately after the closure 
announcement (although this has lessened 
with the later lockdowns as we reach a core 
level of loyal members). As we have seen 
from previous reopenings, the benefit of a 
subscription business such as ours is the 
ability to restart member payments from the 
day of opening. 

There are three groups of stakeholders that 
deserve particular thanks for helping us to 
manage through this crisis. First, our team 
responded with speed and agility to adapt to 
the initial crisis and to get us ready for the 
post-COVID operating environment. This 
included locking down the estate to reduce 
cash burn when it first closed in March and 
then, prior to reopening, adapting our model 
to make the estate COVID-secure for our 
members. Second, our thanks also go to our 
major suppliers, including our cleaning firms, 
equipment suppliers, contact centre 
operators and vending suppliers who all 
furloughed staff to ensure that contractual 
costs were minimised. Third, and by no means 
least, we are grateful for the decisive actions 
taken by the UK Government to support our 
sector through 2020 and into the new year – 
without the immediate relief from furlough, 
rates relief and VAT deferral, businesses such 
as ourselves would have been in a very 
different financial situation. At the peak of the 
closure we have had over 95% of our 
workforce in the gyms and central support on 
furlough. Along with rates relief government 
support in 2020 has been worth £16.0 million.

Our financing partners have also been 
supportive through the crisis. In April we 
boosted our liquidity with an equity placing 
supported by our shareholders raising net 
proceeds of £39.9 million – this was an 
important part of our COVID recovery plan. 
At the same time our syndicate of three 
leading banks agreed an additional  
£30 million of debt facility which has now 
been extended to a two-year term. This 
increased total available bank facilities to 
£100 million and along with the equity raise 
gave us good levels of liquidity to see us 
through the crisis and for us to be able to 
continue with a limited amount of 

expansionary capital spend. At the end of 
2020 our Net Debt was £47.3 million – the 
same level as the beginning of 2020 – 
enabling us to enter this latest national 
lockdown in 2021 with a good level of 
liquidity. Again, we are thankful for the 
support of our investors and banks. As part 
of our measures to preserve cash, we have 
halted dividend payments.

Through the crisis, the business has 
demonstrated its agility in being able to 
adapt its ways of working to deal with the 
COVID restrictions placed on our business. 
We were assisted in this by working with the 
Advanced Wellbeing Research Centre at 
Sheffield Hallam University who performed  
a review of our COVID procedures. These 
measures included the purchase of screens 
placed in front of banks of cardio equipment 
to reduce the spread of aerosols and 
specialised cleaning equipment to make  
the cleaning of equipment more efficient. 
The government guidelines limit capacity  
to 100 sq. ft. per member and we are able  
to accommodate this through limiting entry 
where necessary using the existing 
technology embedded in the gyms’ 
entrance portals. The guidelines have also 
required social distancing which has been 
possible through markings on the floor and 
the goodwill of our members. Our large
well-ventilated facilities with an average size 
of 16,500 sq. ft. mean that we have been 
able to keep to original 2 m social distancing 
guidelines. Our procedures have 
demonstrated to our members the important 
steps we have taken to make our gyms a 
safe place to work out and are an important 
way of giving them confidence to continue 
with their routine of coming to the gym.

The measures we have put in place have 
been welcomed by our members and in the 
period of opening we have seen member 
satisfaction scores around 10% higher than 
pre-COVID. As a sign that member 
confidence is growing, visits per member 
also increased during August and 
September to a point where members were 
using the gym on average 1.2 times per 
week, a level higher than the previous year. 
Independent surveys also recognise that 
there is a group of ex-members who intend 
to return but will only do so once the risk 

NUMBER OF GYMS

 183

NUMBER OF MEMBERS 

578,000

from COVID-19 is reduced and the vaccine  
is rolled out. Given the progress the UK 
government is making on the vaccine rollout, 
this gives us confidence about our ability to 
recover previous levels of membership once 
we are open.

The financial results in 2020 were 
substantially impacted by the periods of 
closures, which reduced trading days by 
45%. Revenue was £80.5 million (2019:  
£153.1 million) down 47% vs 2019 and our 
Group Adjusted EBITDA Less Normalised 
Rent was £(10.2) million down from £48.5 
million in 2019. There was a statutory loss of 
£36.4 million (2019: profit of £3.6 million). 
These results show the significant 
operational gearing within our business 
mitigated in the year only by the government 
assistance and the substantial cost saving 
measures implemented. We have slowed 
down our rollout as a result of the pandemic, 
preserving liquidity to cope with a rapidly 
changing crisis. During the year we opened 
eight sites, with four opened prior to start of 
the pandemic and four in August once 
contractors were able to resume on sites. 
This brought our portfolio up to 183 sites at 
year end. In addition, we completed 
significant refurbishments of two of the 
former easyGym sites in London at Fulham 
and Oxford Street. Oxford Street in particular 
will be a real flagship for our business; it 
includes all the latest equipment and 
showcases our new virtual group exercise 
concept. In 2021 we will have three new 
gyms opening in April and one further gym 
in May, with four additional locations going 
on-site shortly. 

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE 
10

STRATEGIC REPORT
CHIEF EXECUTIVE’S REVIEW
CONTINUED

“  AT   A N   E A R LY   S TA G E   I N   T H E   C R I S I S ,    
W E   D E C I D E D   W E   W O U L D   P U T   S U P P O R T    
O F   O U R   T E A M S   AT   T H E   C E N T R E   O F   O U R  
A C T I O N S ,   T O   E N S U R E   W E   E M E R G E   F R O M    
T H E   PA N D E M I C   I N   A   S T R O N G   P O S I T I O N ”
  R I C H A R D   D A R W I N ,   C E O

REVENUE

£80.5m

GROUP ADJUSTED EBITDA  
LESS NORMALISED RENT

£(10.2)m

We remain very confident about our long 
term positioning in the market. We are the 
only listed health and fitness operator and 
with low levels of gearing we present a 
strong covenant for landlords. Our 
immediate priority is to secure high quality 
opportunities in locations that have 
traditionally been difficult for us to find 
affordable sites and we are increasingly 
being offered these excellent sites by 
landlords on attractive terms. In addition, we 
expect to attract displaced members from 
other gyms that have closed as a result of 
the pandemic. The landscape has changed 
significantly with around 20% of local 
authority sites not reopening and further 
difficulties for mid-market and premium 
operators. The size of the low cost sector 
has been stable in 2020 with 735 sites in 
total (2019: 728 sites) but as the impact of the 
pandemic recedes, we believe that the high 
quality low cost operators have strong 
opportunities for growth and the market will 
return to expansion once again. 

Strategic priorities
As we enter a recovery period, our strategic 
priorities are based around two key 
initiatives: 

i)  Rebuilding our membership
ii)  Securing a high quality new site pipeline

i)  Rebuilding our membership
Key to our recovery will be a strong uplift in 
membership numbers, recovering the many 
thousands who have left over the past year. 
We are very experienced in executing plans 
to grow membership numbers both in our 
normal seasonal trading and when opening 
new sites, and we will use this experience 
over the months to come. The pandemic has 
reduced our site membership on average to 
the levels that sites would have reached a few 
months after opening. Sites typically have a 
two-year maturation profile so we now expect 
that as part of the recovery, sites will need to 
go through a maturation phase once more 
and our success recovering from the 
pandemic will be reflected in how far we can 
shorten this maturation profile. Our average 
price point is now £18.81 which makes us very 
competitive within the low cost market and 
we anticipate that this attractive price point 
will underpin the recovery in membership 
levels in a difficult economic environment. All 
sites that were open at the start of 2020 have 
lower membership levels today than before 
the pandemic although not all sites have 
been impacted equally; some of the city 
centre sites have experienced higher levels 
of membership loss and the start of their 
sustained recovery period will depend on the 
return to offices in the city centres.

As part of our preparations for rebuilding our 
membership, we have continued throughout 
this period to invest in and enhance our 
technology capability and improve our 
central infrastructure – this is a fundamental 
requirement for operating a strong low cost 
business at scale. The key development for 
2021 is to build a new website which we plan 
to launch in the autumn. A new website will 
give us a number of advantages enabling 
improved web merchandising, the ability to 
create new products as well as improved 
upsell and SEO capability. In 2020 we 
concentrated the technology advances 
around supporting the COVID operating 
experience for members. Contactless entry 
through the use of QR codes on our app 
was introduced upon reopening – member 
acceptance of this development has been 
very strong. Our app has also been 
enhanced to include a busyness tracker that 
enables members to see how busy the 
gyms are at any point in time. 

I am very confident that the strength of our 
technology team and their innovation will 
continue to drive competitive advantage in 
this area over the coming years. 

We have also taken the opportunity to review 
our member value proposition to ensure that 
our future product is even more relevant to 
our members in the post-COVID world. As 
we approach 200 sites we will maximise the 
benefits of product consistency across the 
whole estate. Part of the work includes the 
relaunch of our group exercise offer, where  
a common range of classes will enable 
consistent quality of delivery across the 
business. We have also launched a new 
virtual group exercise product in two sites, 
Oxford Street and Tottenham White Hart 
Lane, using online classes provided by our 
partner, Fiit. The virtual content supplied by 
Fiit is part of a wide ranging partnership that 
also includes discounted Fiit membership to 
our members available through our website. 
We intend to offer a combination of virtual 
and in-person content in more sites as we 
extend this trial further across the estate. 

ii)  Securing a high quality  

new site pipeline

We believe there is a compelling opportunity 
for our business as the nation emerges from 
the pandemic and as a result, we have been 
building our pipeline even during the 
periods of closure. As a result of retail 
closures, we are seeing the availability of 
more high quality sites at good levels of rent. 
Some of the planned sites in 2021 are 
locations where we have traditionally 
struggled to find sites but in the current 
situation are now available to us on attractive 
terms, including Oxford, Cambridge and 
York. Small box sites – sites of c.8,000 sq. ft. 
– are also a good opportunity to accelerate 
our growth; we currently have three small 
box sites open with further sites planned this 
year. In the future our plan is to have formats 
that cover a range of sizes from large box at 
16,000 sq. ft. and above to small box of 
7,000-8,000 sq. ft. This flexible approach 
combined with the improving property 
market will enable us to cover large parts of 
the country and extend our offer of 
affordable fitness to as much of the UK 
population as possible.

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 202011

“  W E ’ R E   D E L I G H T E D   T H E   G Y M   H AV E   A D O P T E D    
T H E   S O C I A L   VA L U E   C A L C U L AT O R ,   W H I C H    
U S E S   5   Y E A R S   O F   R E S E A R C H   F R O M   S H E F F I E L D  
H A L L A M   U N I V E R S I T Y   T O   M E A S U R E   T H E    
I N D I V I D U A L   A N D   S O C I E TA L   B E N E F I T S    
R E S U LT I N G   F R O M   P H Y S I C A L   A C T I V I T Y.”
  D R   C A R O L I N E   D A L T O N ,   T H E M E   L E A D   F O R   L I V I N G   W E L L  
W I T H   C H R O N I C   D I S E A S E ,   S H E F F I E L D   H A L L A M   U N I V E R S I T Y

Many of our team signalled their own belief in 
the prospects of the business by investing into 
the employee sharesave scheme. I am 
confident that the strength of the team and the 
culture of the business will help to facilitate a 
strong level of membership recovery once we 
get the green light to reopen.

I am delighted that we have recently 
welcomed to the Board Wais Shaifta and  
Rio Ferdinand as Non-Executive Directors, 
increasing our range of skills and experience 
and bringing different perspectives. Their 
appointments are indicative of our desire  
to think beyond the pandemic to create a 
relevant and fast growing health and fitness 
brand. Their appointment will, of course,  
also give a real boost to the work that we  
are doing in technology, engagement and 
diversity both within the business and for  
our members across the UK.

ESG principles have always been at the very 
heart of our strategy and development since 
we started. The first site in Hounslow was 
located in an area with a low income 
demographic and a number of the 
subsequent sites showed the same 
characteristics, bringing affordable fitness to 
these areas for the first time. During the last 
year we have pulled together all the work we 
are already doing across the business on 
ESG and formulated even stronger plans for 
the future. Part of this has been calculating 
the social value of our business – we worked 
with 4Global and Sheffield Hallam University 
to assess the social value in our last 
uninterrupted year of 2019. This work  
shows we were creating social value of over 
£0.5 billion per year from improved health 
and wellbeing and fewer demands on the 
NHS as a result of the workouts in our gyms. 
This reinforces the importance of gyms 
within the fabric of our society – particularly 
in the current situation – and the need for 
government to promote an active lifestyle. 
We also continue to make good progress in 
our four priority United Nations Sustainability 
Development Goals: 

i)  Promoting good health and wellbeing 

– we intend to publicise the social value 
that our gyms bring on a regular basis  
to inform the debate on the benefits of 
gyms (as set out above);

ii)  Good jobs, quality education and 

life-long learning – this was enhanced by 
the launch of a new communication and 
learning platform for our employees in 
the year (CORE); 

iii)  Diversity and Inclusion – in 2020 we 

publicised our first ever D&I manifesto 
setting our goals in this area; and 

iv)  Responsibility to the environment – we 
completed our roll-out of LED lighting 
and our governance arrangements were 
tightened with the launch of the Health 
and Safety and Wellbeing Committee 
which I chair.

This is considerable progress given the year 
of disruption we have experienced and in 
the coming months we will invest further in 
this area as well as continue to articulate the 
benefits we continue to bring to members, 
colleagues and the wider community.

Our business has demonstrated its strength 
and resilience through the past year and 
continues to do so. The vaccine rollout is 
well under way and we now expect gyms  
to reopen in mid-April. By concentrating 
through this current lockdown on the two 
strategic priorities we enter this new year 
more confident and forward-looking in our 
approach as opposed to just managing the 
crisis. The Gym Group has a high quality 
offer in great locations at an affordable price 
and is well positioned to prosper in the 
coming years. The benefits to the whole 
nation of increased health and fitness both 
in terms of physical and mental wellbeing 
have been made all too obvious by 
COVID-19 and our business is ready to play  
a central role in helping the UK deliver on 
providing that at scale.

Richard Darwin
Chief Executive Officer
18 March 2021

As the pandemic struck, we were beginning 
to realise some of the benefits of the New 
Gym Team model that was rolled out in 2019, 
where Fitness Trainers work for us in a 
part-time capacity 12 hours per week. The 
model showed its worth in an additional way 
during the crisis enabling us to place all 
these part-time employees on furlough. This 
proved to be an important source of financial 
support for our team – which would not have 
been available to them under the old model
– at a time when it was not possible for them 
to train their clients in the gyms. As a result, 
we are likely to have better retention of these 
key team members as we reopen the estate. 
As we move out of the crisis, we are 
confident that the New Gym Team model will 
continue to give us benefits in improved 
member service, staff training, engagement 
and levels of compliance.

The support of our teams across our estate 
and in our central support has been the 
highlight for me of a difficult year and 
demonstrates the strength of the culture 
throughout the business. It is the main 
reason, along with the scale of the market 
opportunity, that I am so upbeat about our 
future potential. At an early stage in the 
crisis, we decided that we would put support 
of our teams at the centre of the actions to 
ensure we emerge from the pandemic in a 
strong position. We gave financial assistance 
where necessary for those on furlough but 
also gave clear and honest communication 
about the strength of our business and its 
future prospects. We have been rewarded 
by good levels of retention in the reopening 
period after the first lockdown, across gym 
managers, Fitness Trainers and central staff. 
And when difficult decisions were necessary, 
such as aligning our levels of central support 
to lower levels of revenue, we have been 
open in explaining our decision-making. 

“  W E   P U B L I S H E D   O U R    
F I R S T   E V E R   D I V E R S I T Y   &  
I N C L U S I O N   M A N I F E S T O  
S E T T I N G   O U R   G O A L S   I N    
T H I S   A R E A .”
  R I C H A R D   D A R W I N ,   C E O

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE12

STRATEGIC REPORT
KEY PERFORMANCE INDICATORS

R E M A I N I N G
 R ES O LU T E

We use a number of financial and non-
financial key performance indicators (‘KPIs’) 
to measure our performance over time.

We select KPIs that demonstrate the financial 
and operational performance underpinning 
our strategic drivers.

NON-FINANCIAL

TOTAL NUMBER OF GYMS
+4.6%

2020
2019
2018
2017

2020 performance
The total number of sites grew by 
4.6% during 2020 with eight organic 
site openings, one of which was a 
small box gym.

NUMBER OF MATURE GYMS
+42.2%

158

128

183

175

2020
2019
2018
2017

109

89

74

155

Definition
Mature gyms are defined as gyms 
that have been open for 24 months or 
more measured at the end of the year.

2020 performance
The Group’s progressive rollout 
strategy means that gyms opened in 
2018, along with gyms acquired from 
Lifestyle in 2017 and easyGym in 2018, 
are considered to be mature in 2020.

TOTAL NUMBER OF MEMBERS ’000
 -27.2%

AVERAGE REVENUE PER MEMBER PER MONTH £
 7.4%

2020
2019
2018
2017

Definition
Total Number of Members reflects 
gym memberships at the year end.

578

607

794

724

2020
2019
2018
2017

17.20*

16.02

14.89

14.41

2020 performance
Total Number of Members has 
decreased from 794,000 at 
31 December 2019 to 578,000 in 2020, 
despite the opening of eight sites, as 
a consequence of the closures and 
restrictions arising due to COVID-19.

Definition
Average Revenue per Member per 
Month is calculated as revenue 
divided by the average number of 
members divided by the number of 
months in the period.

2020 performance
Average Revenue per Member per 
Month has increased by 7.4%, driven 
by a £0.36 increase in average 
headline price and the take-up of our 
premium product, LIVE IT, increasing 
to 22.5% (2019: 18.9%).

*  Note that in order to provide better year-on-year comparability for yield, the 
value presented for 2020 is calculated on a site-by-site basis and excludes 
days where the site was required to be closed due to government restrictions. 
If closed days were not excluded, the Average Revenue per Member per 
Month presented would be £9.46. 

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 202013

FINANCIAL

REVENUE £m
 -47.4%

2020
2019
2018
2017

EXPANSIONARY CAPITAL EXPENDITURE £m
-29.4%

80.5

91.4

153.1

123.9

2020
2019
2018
2017

21.8

30.9

57.6

52.5

Definition
Revenue is generated from 
membership fees and ancillary 
services such as rental and vending 
income.

2020 performance
Revenue for the year decreased by 
47.4% due to lower member numbers 
and periods of enforced closure as a 
consequence of the COVID-19 
pandemic.

Definition
Expansionary Capital Expenditure is 
expenditure in relation to the fit-out of 
new gyms, acquisition of gyms and 
technology projects. 

2020 performance
Expansionary Capital Expenditure 
was 29.4% lower, mainly due to fewer 
new site openings, partially offset by 
the timing of supplier payments.

GROUP ADJUSTED EBITDA LESS  
NORMALISED RENT £m
-121.0%

2020

-10.2

2019
2018
2017

Definition
Group Adjusted EBITDA less 
Normalised Rent is calculated as 
operating profit before depreciation, 
amortisation, long term employee 
incentive costs and exceptional items, 
and after deducting normalised rent. 
Normalised Rent is the contractual rent 
that would have been paid in normal 
circumstances without any agreed 
deferments, recognised in the monthly 
period to which it relates. 

48.5

39.1

30.6

This is an important measure used to 
assess performance of sites which is a 
proxy for cash profit and is a measure 
used internally and externally by 
investors. 

Note that this measure has been 
revised since 2019. See footnote 1 on 
page 144 for further details.
2020 performance
Group Adjusted EBITDA less 
Normalised Rent has fallen 121.0% as a 
result of the significant reduction in 
revenue, partially offset by cost saving 
measures and government support.

MATURE GYM SITE  
EBITDA £m
 -91.9%

3.9

2020
2019
2018
2017

48.1

39.0

32.4

Definition
Mature Gym Site EBITDA is calculated 
as Group Adjusted EBITDA 
contributed by the mature gym 
portfolio.

2020 performance
Mature Gym Site EBITDA has 
decreased by 91.9% as a result of the 
significant reduction in revenue, 
partially offset by cost saving measures 
and government support.

GROUP OPERATING  
CASH FLOW £m
-141.6%

2020

-16.3

2019
2018
2017

Definition
Group Operating Cash Flow is 
calculated as Group Adjusted EBITDA 
plus the movement in working capital 
less maintenance capital expenditure. 

NON-PROPERTY  
NET DEBT £m
-0.2%

2020
2019
2018
2017

Definition
Non-Property Net Debt is defined as 
borrowings from bank facilities less 
cash and cash equivalents.

RETURN ON INVESTED CAPITAL  
OF MATURE SITES %
2%

39.2 

34.0 

24.7 

2

2020
2019
2018
2017

31

30
30

Maintenance capital expenditure 
comprises the replacement of gym 
equipment and premises refurbishment.
2020 performance
Group Operating Cash Flow has 
decreased by 141.6% as a result of the 
decrease in profitability.

Definition
Return on Invested Capital is calculated 
as Group Adjusted EBITDA of the 
Group’s mature organic sites, divided by 
total capital initially invested in the 
mature sites. This has been added as a 
financial KPI as it is a useful measure to 

assess the performance of the mature 
sites and is a measure used internally 
and externally by investors.
2020 performance
Return on Invested Capital has fallen to 
2% as a result of the decrease in 
profitability.

NON-PROPERTY NET DEBT TO GROUP 
ADJUSTED EBITDA

-4.64x

2020

-4.64x 
2019
2018
2017

0.98x 

1.17x 
1.23x 

Definition
Non-Property Net Debt to Group 
Adjusted EBITDA is defined as 
Non-Property Net Debt as a 
proportion of Group Adjusted EBITDA. 

2020 performance
Non-Property Net Debt to Group 
Adjusted EBITDA has fallen despite a 
stable Non-Property Net Debt as a 
result of the decrease in profitability.

47.3
47.4

46.0

37.5

2020 performance
Non-Property Net Debt was broadly 
unchanged, the cash outflows from 
operations and capital expenditure 
being offset by net proceeds of 
£39.9m from an equity placing.

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE14

STRATEGIC REPORT
MARKET OPPORTUNITY

S E I Z I N G   T H E
 O PP O R T U N I T Y
I N   T H E   L OW   C O S T   GYM   M A R K E T

The UK health and fitness 
industry is subject to rapid 
transformation accelerated 
by the COVID-19 pandemic. 
As the best capitalised 
national operator in the most 
resilient segment of the 
market – low cost – The Gym 
Group is well positioned to 
take advantage of growth 
opportunities that lie ahead.

In November 2020, the Chief Medical Officer, 
Professor Chris Whitty, outlined the lead role 
the physical activity sector will play in 
supporting the nation’s recovery from 
COVID-19 at the ukactive National Summit. 
The Government has recognised that as a 
result of the impact of COVID-19 it will have 
to intensify its efforts in getting the nation 
active and launched the ‘Better Health 
Campaign’ in July 2020 when gyms were 
first allowed to reopen in England, focusing 
initially on weight loss, nutrition and activity 
with a view to widening the scope in future.

Consumer demand
The Gym Group was founded amidst the 
2008 financial crisis when our low cost gyms 
started to offer consumers a value-for-
money alternative to traditional fitness and 
leisure centres without having to commit to 
long term contracts during a time of financial 
uncertainty. Since then the low cost segment 
of the market has been driving the growth of 
the industry, making safe, well equipped and 
maintained fitness clubs available to all.

It is anticipated that whilst having a short 
term impact on the health and fitness sector, 
COVID-19 will increase gym usage in the 
medium and longer term as awareness of 

Anticipated change in level of exercise after COVID-19 outbreak (% of respondents)

208
7%
14%

28%

50%

2,017
14%

6%
50%

29%

306
7%
8%

44%

BY AGE

345
9%

8%

47%

352
15%

5%
55%

347
19%

3%
53%

42%

36%

25%

25%

Exercise
+23%

Net:

18-24
+36%

25-34
+34%

35-44
+27%

45-54
+20%

55-64
+21%

459
19%

4%
61%

15%

>65
+10%

I will not do this

Less than before

Same as before

More than before

Outlook for fitness 
market Strategy& 

Notes: Nationally representative panel was asked Compared to BEFORE COVID-19 
restrictions, how do you anticipate your participation in the following activities will change 
once things return to normal? Net calculated as proportion of respondents who selected 
more minus proportion who selected less. Some numbers may not sum due to rounding. 
Source: Strategy & Consumer Survey

the positive impact exercise has on the 
immune system and general wellbeing 
increases. In an October 2020 PwC survey, it 
was found that 29% of all UK consumers 
said they would exercise more in the future 
than pre COVID-19 compared to only 6% 
saying they would exercise less. This number 
was significantly higher in the 18–24 and 
25–34 age groups with 50% and 42% 
respectively. These age groups combined 
represent 65% of our membership.

As a national market leader offering a 
high-quality gym experience in well-invested 
facilities at a low price we are well placed  
to capture a substantial share of the 
demand in the UK market, supporting our 
recovery in 2021. 

Industry supply
The extended periods of closure in 2020 
took their toll on businesses that were 
struggling prior to the pandemic and it is 
evident from high-profile administrations and 
closures in the sector that the number of 
gyms in the UK, especially in the mid-market 
and public sector, is declining. DW Fitness 
sold assets of 46 sites out of administration 
to Everlast Fitness/Sports Direct and closed 
27 facilities in the summer. Everlast 
continues to operate these gyms at 
mid-market headline rates. Xercise4Less, 
with 50 sites, fell into administration and was 
sold to JD Gyms which closed eight sites. 
The threat that publicly funded leisure 
centres are facing has been widely reported 
in the press with one in three at risk of 
closing without further financial support by 
the Government. Against this backdrop we 
have continued to expand with a further 
eight sites opened in 2020.

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020OVERVIEW

STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

15

Number of low cost gyms (December 2020)

Number of UK gym members

PureGym

The Gym

263 

 274

175 

 183

énergie Fitness

JD Gyms/Xercise4Less

75 

 77

80 

 72

Sports Direct/Everlast

34 

 32

Trugym

Simply Gym

24/7 Fitness

easyGym

12 

 12

11

 9

 912

 95

Others below

60 

 62

Average headline rate (December 2020)

The Gym

Xercise4Less

JD Gyms

Everlast/Sports Direct

PureGym

énergie Fitness

December 2019
Net growth in 2020

18.81 

14.99 

19.90 

21.41 

22.71 

22.88 

8.7
1.3

4.1

9.3
1.9

4.0

9.8
2.2

4.2

9.9
2.5

4.1

10.4
2.8

4.2

3.3

3.4

3.4

3.3

3.4

2015

2016

2017

2018

2019

Members (millions)

Public 
Authority

Traditional 
private

Low 
Cost

24.9%

MARKET SHARE

Note: Xercise4Less and JD Gyms are predominantly located in the north of the UK; in these regions The Gym Group’s 
gyms are priced substantially lower than its £18.81 national average, ensuring we are highly competitive in every local 
market.

Growth potential
The stores-based retail sector had been 
under pressure for some time with the 
growth in online shopping, but the pandemic 
has accelerated the downturn and many 
once-thriving retailers have started to close 
stores and have been placed in 
administration. This often leaves landlords of 
retail parks and shopping centres with voids 
to fill and has given us access to premium 
sites that are now affordable within our 
business model. Our strong covenant and 
12-year track record make us a preferred 
choice of tenant to many landlords.

A PwC study published in February 2019 into 
the total market potential for low cost gyms 
estimates the overall opportunity for low cost 
gyms to be between 1,200 and 1,400 gyms 
by 2026. As of December 2020 we estimate 
the total number of low cost gyms to be 735, 
resulting in additional growth potential in the 
market of 460–660 gyms. 

Approximately 50% of the growth potential 
identified by PwC is in markets with a 
population size of 25,000–60,000 within a  
10 to 15 minute drivetime which we started  
to target in late 2019 and early 2020 with our 
openings in Newark, Beverley and Lowestoft. 
We are planning to continue to add to these 
small catchment gyms in selected markets 
as part of our 2021 opening programme.

“  D E S P I T E   T H E   D I S R U P T I O N S  
C A U S E D   BY   T H E   M U LT I P L E  
G O V E R N M E N T   C L O S U R E S ,  
W E   A D D E D   E I G H T   N E W   S I T E S  
I N   2 0 2 0 ,   G R O W I N G   O U R  
M A R K E T   S H A R E   I N   T H E   L O W  
C O S T   S E C T O R   T O   2 4 .9 %   A N D  
W E   A R E   C O N T I N U I N G   T O  
B U I L D   O U R   D E V E L O P M E N T  
P I P E L I N E   F O R   2 0 21 – 2 2 .”

16

STRATEGIC REPORT
BUSINESS MODEL 
AND STRATEGY

F I T   FO R   T H E
 FU T U R E

Our unique proposition and
proven business model utilise
technology and economies of
scale to provide a great value
member experience, whilst also
delivering strong financial returns.

WHAT WE DO

MARKET-LEADING  
LOW COST GYM  
EXPERIENCE DRIVES  
GROWTH IN  
MEMBERSHIP BASE

SIGNIFICANT 
ADVANTAGES FROM 
SCALE-EFFICIENT  
MODEL: OPERATIONS, 
TECHNOLOGY, 
BRAND AND 
MARKETING

WITH SCALE WE  
ACHIEVE STRONG 
FINANCIAL RETURNS  
WHICH ENABLE 
REINVESTMENT TO  
DRIVE FURTHER 
GROWTH

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020OVERVIEW

STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

17

HOW WE DO IT

HIGH  
QUALITY 
ESTATE

COMPELLING 
MEMBER 
EXPERIENCE

INNOVATIVE 
TECHNOLOGY 
AND MARKETING

UNIQUE 
TEAM AND 
CULTURE

Despite the challenges of the 
COVID-19 pandemic we have 
continued to deliver growth 
in our gym estate, adding 
eight new sites, including one 
small box gym. 

In addition, we have 
responded to the pandemic 
quickly and effectively, 
upgrading our entire estate 
to be safe, compliant and 
able to deliver a fantastic 
gym experience. 

Our strong covenant has 
helped us further capitalise 
on the current distress in the 
property market, enabling  
us to secure a good pipeline 
of high quality sites to open 
in 2021. 

In a year defined by 
COVID-19, our key 
achievement has been 
successfully innovating our 
member experience to 
deliver improved levels of 
member satisfaction despite 
the need to enforce new 
restrictions. 

LIVE IT penetration has 
continued to rise, with 22.5% 
of members subscribing to 
the premium product at the 
end of 2020. 

We also launched a strategic 
partnership with the #1 rated 
fitness app, Fiit, providing 
on-demand workouts to our 
members at a 60% discount.

•  Organic rollout
•  Operational gearing
•  Regulatory

•  Member experience

TOTAL NUMBER OF GYMS

+4.6%

2020
2019

183

175

88%

satisfaction with measures 
we have put in place to deal 
with COVID-19

Continued investment into 
our digital experience has 
resulted in member app 
adoption and usage growing 
significantly. Key new 
features in our app include 
contactless entry to our gyms 
as well as the ability to check 
how busy the gym is before 
attending. 

Timely, open and honest 
communication has been 
incredibly important 
throughout 2020, and our 
efforts have been embraced 
by members. Our innovative 
‘So I can’ campaign has 
continued to flourish, 
adapting to changing 
circumstances and delivering 
topical messaging that 
achieves cut-through.

•  IT dependency
•  Data protection
•  Brand reputation

400K+

active app users across  
Q3 and Q4

2020 has presented a great 
opportunity for us to 
re-enforce the unique values 
of our business, supporting 
our employees through a 
difficult year and multiple 
periods of gym closure. 

We have invested in two new 
systems; a colleague 
engagement platform, CORE, 
and a learning management 
tool to support our 
employees in developing 
themselves further.

Our progress is 
demonstrated through our 
reassuringly strong employee 
engagement measures and 
our Investors in People (‘IIP’) 
Gold Award.

•  Attraction and retention  

of talent

87%

employees agree that they 
would recommend us as a 
great place to work 

S
E
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See pages 18 and 19 
for Strategy in Action

See pages 20 and 21 
for Strategy in Action

See pages 22 and 23 
for Strategy in Action

See pages 24 and 25 
for Strategy in Action

 
 
 
18

THE GYM GROUP PLC
ANNUAL REPORT AND ACCOUNTS 2020

STRATEGIC REPORT
STRATEGY IN ACTION

HIGH 
QUALITY 
ESTATE

We have continued to grow our gym network  
in a disciplined fashion, whilst investing in our 
existing estate to deliver the highest standards 
of COVID safety and ensure a fantastic gym 
experience for our members.

COVID-SECURE GYM 
ENVIRONMENT
Our response to COVID-19 has been 
highly regarded by our members, 
rolling out changes to our facilities  
that ensure a safe and secure training 
environment for all. This has been vital 
in successfully reassuring members to 
return to the gym whilst ensuring we 
remain compliant and open. 

New COVID signage

New floor markings for socially 
distanced equipment

New cleaning stations

S TAY I N G
SA FE

OVERVIEW

STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

19

TOP-NOTCH 
FACILITIES  
AND EQUIPMENT 
We pride ourselves on always 
delivering the highest standards of 
gyms, offering a wide range of top-
quality equipment. We are constantly 
looking to enhance our blueprint, 
reviewing member feedback and the 
latest trends to ensure we deliver the 
best offering for our members. Our 
rigorous maintenance regime keeps 
our high quality kit in top shape for 
our members whilst maximising its life. 

GREAT LOCATIONS 
Our strong covenant continues to be 
highly attractive to landlords, giving  
us access to the best sites available  
in the market when very few other 
companies are looking to acquire new 
sites. Our disciplined approach to new 
site selection ensures we always pick 
prime locations, whilst remaining 
flexible on the space. With the distress 
in the commercial property market as 
a result of COVID-19 we have been able 
to build a good pipeline of high quality  
sites to open in 2021. 

LONDON OXFORD STREET GYM:
new functional training area

LONDON OXFORD STREET GYM:
new studio including Fiit 
virtual content

CATFORD:
former Carpetright – retail park

NUMBER  
OF GYMS

 183

“   O U T S TA N D I N G   GYM ,   A M A Z I N G  
E Q U I P M E N T,   C L E A N ,   M O D E R N ,  
E V E R Y T H I N G   YO U   N E E D .”
  M E M B E R ,   N O V E M B E R   2 0 2 0
S O U R C E :   T R U S T P I L O T

 
20

STRATEGIC REPORT
STRATEGY IN ACTION
CONTINUED

COMPELLING 
MEMBER 
EXPERIENCE

Despite a turbulent year, our low cost, 
24/7, no contract proposition delivered 
within our friendly and inclusive gyms, 
continues to break down barriers to 
fitness for our members, whatever 
their age, income or goal. 

MEMBER SAFETY  
& SATISFACTION
We track member satisfaction across each of our sites to 
ensure we consistently exceed expectations. The additional 
COVID measures we have introduced, along with our 
relentless focus on cleaning and safety, has seen member 
satisfaction increase since reopening after lockdown. 
9/10 members are satisfied with the measures we have 
put in place to prevent the spread of COVID-19. 

COVID-safe training

S TAY I N G
A H E A D

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020INNOVATING THE 
MEMBER EXPERIENCE
In addition to our compelling proposition of low cost, 24/7,
no contract gyms, we are constantly looking to evolve our 
member experience. In March we launched a strategic 
partnership with digital fitness brand, Fiit, providing our 
members with discounted access to their #1 rated fitness 
app and access to over 600 high quality, interactive 
workouts on-demand. 

21

INCREASED LIVE IT 
PENETRATION
LIVE IT continues to grow in popularity with members, 
particularly as many people start to work more flexibly 
and require a gym near both home and work. In 2020 
the percentage of members subscribing to LIVE IT 
increased to 22.5%

MEMBERS SUBSCRIBING 
TO LIVE IT INCREASED TO

22.5%

IMPACT OF COVID ON THE 
HEALTH OF THE NATION
2020 has been a tough year for everyone, and to help 
people to take the first step and kick-start their journey to 
feeling better both physically and mentally, we offered a free 
two-week, off-peak gym pass to everyone in the UK with the 
Me-Set Campaign in December. The campaign was aligned 
with the UK Government’s goal to make the nation more 
active and has been well received by the communities 
around our gyms.

“  T H E   WAY   I N   W H I C H   T H E   GYM  
H A S   A D A P T E D   A N D   R E A C T E D    
T O   G O V E R N M E N T   R E S T R I C T I O N S ,  
D O I N G   R I G H T   BY   T H E I R  
C U S T O M E R S   A N D   M A K I N G    
T H E I R   GYM S   C O V I D - S A F E   I S  
I N C R E D I B L E .”
  M E M B E R ,   N O V E M B E R   2 0 2 0
S O U R C E :   T R U S T P I L O T

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE 
22

STRATEGIC REPORT
STRATEGY IN ACTION
CONTINUED

INNOVATIVE
TECHNOLOGY
AND
MARKETING

Enhancements to our digital 
experience have resulted in a 
significant rise in adoption of our 
digital services. Our innovative and 
values-driven approach to marketing 
has been integral in supporting our 
members throughout a difficult year 
and continues to underpin rebuilding 
our membership numbers. 

STAND-OUT, HIGH
PERFORMANCE MARKETING
Our SO I CAN campaign continues to generate cut-through 
in the market while demonstrating our values, purpose and 
diversity. The agile nature of our marketing allows us to 
constantly adapt our messaging to be topical and relevant. 

In a year where communication with our members has never 
been more important, our in-house CRM team has played 
a vital role in managing the closure and reopening of gyms; 
mitigating churn to maintain high membership numbers. 
Their laser focus on data gives us significant opportunity 
to win back lapsed members. 

S TAY I N G
CO N N E  C T E D

ACTIVE APP USERS 
IN BOTH Q3 AND Q4.

 400K+

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020ENHANCED DIGITAL EXPERIENCE:
‘How busy is my gym?’ feature

23

ENHANCED DIGITAL
EXPERIENCE
2020 has seen an increased focus and investment into  
our digital capability, introducing some key new roles in our 
team. New app features launched as part of our response  
to COVID-19, such as contactless gym entry and a ‘gym 
busyness’ tracker, have resulted in over 400,000 active  
app users in both Q3 and Q4. 

TECHNOLOGY AT SCALE 
We continue to operate a highly scalable technology 
platform, which helps us to evolve and deliver our 
proposition efficiently. In 2020, we were able to automate 
capacity management across all our gyms to meet the 
government guidelines, guaranteeing compliance and 
keeping things simple for both members and colleagues. 

DATA-DRIVEN FOCUS 
Data-driven insight continues to power decision making; 
from pricing and promotion to retention and site location. 
By using self-service reports in Workday and PowerBI, we 
are able to share insightful membership and financial data 
on a daily basis. Further to this, we use advanced models 
and predictive analytics to model member behaviour and 
financial scenarios, enabling us to take proactive decisions 
to maximise performance.

S TAY I N G

CO N N E  C T E D

“  O N E   O F   T H E   F E W   L A R G E  
C O R P O R AT I O N S   W H O   C A M E    
O U T   O F   T H E   C O V I D   L O C K D O W N S  
L O O K I N G   B E T T E R   –   T H E Y  
D E M O N S T R AT E D   E M PAT H Y   A N D  
U N D E R S TA N D I N G   T O   A L L   O F   T H E I R  
C L I E N T S   BY   D O I N G   T H E   R I G H T  
T H I N G   E V E R Y   S T E P   O F   T H E   WAY.  
T H A N K   YO U   GYM   G R O U P.”
  M E M B E R ,   N O V E M B E R   2 0 2 0
S O U R C E :   T R U S T P I L O T

ACTIVE APP USERS 

IN BOTH Q3 AND Q4.

 400K+

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE 
24

STRATEGIC REPORT
STRATEGY IN ACTION
CONTINUED

UNIQUE
TEAM AND
CULTURE

Our friendly, inclusive and ‘people centred’ 
culture continues to be a key part of our 
success and across 2020 it has been 
particularly important to put our unique set 
of values at the centre of decision making. 
The way in which we have supported our 
colleagues through lockdown, embraced 
new flexible ways of working and improved 
our focus on D&I, all demonstrates why
we have retained our IIP Gold award.

‘PEOPLE FIRST’ RESPONSE  
TO COVID-19
Our colleague response to lockdown focused around three key pillars; 
staying connected, supporting mental health and encouraging 
learning and development. We accelerated the launch of a new 
colleague engagement platform, CORE, which was critical in 
maintaining great communication throughout the period. We also 
launched a new learning management tool, helping colleagues 
develop themselves further during lockdown and subsequently 
training all employees on our new COVID-safe policies and 
procedures. Our value-based decision making was further 
demonstrated by paying 100% of salary to all furloughed fitness 
trainers. All these measures were only possible due to the rollout 
of our market leading New Gym Team operating model.

  S TAY I N G
  T RU E
 TO OUR VALUES

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 202025

KICKSTART
In December 2020 we launched our involvement in the 
government Kickstart scheme, providing opportunities for 
16-24-year olds on Universal Credit to gain employment and 
train as qualified personal trainers. We have 30 placements 
under way and are looking to grow this significantly in 2021. 
Not only does our scheme support young people in ‘taking 
their first step’ into a fitness career, it also provides a great 
opportunity to sustainably source new talent into the 
business.

DIVERSITY & INCLUSION
Diversity & Inclusion are central to our brand purpose 
of breaking down barriers to fitness for all. This year we 
proudly launched our D&I manifesto, formalising and 
bringing to life our commitment as a business. The D&I 
manifesto was developed by a steering group of colleagues 
across all functions and levels of the business and has 
Board-level sponsorship from our Chairwoman, Penny 
Hughes, to ensure it continues to be a central focus in 
decision making. 

EMPLOYEE ENGAGEMENT
In our quest to remain a people centred organisation, it is 
paramount that we continually ask for feedback from our 
employees. We have now formalised this feedback-loop, 
launching our employee engagement survey in September. 
The engagement score combines five critical measures 
including job satisfaction, likelihood to remain at TGG 
and likelihood to recommend us as a place to work. 
While the focus will be on continually improving these 
scores over time, our first result has set a fantastic 
baseline, outperforming the benchmark set by similar 
companies in our sector.

RETAINED IIP GOLD AWARD
We are proud to be a people centred organisation, putting 
members and colleagues at the heart of what we do and 
why we do it. The strategic initiatives detailed in this section, 
along with our unique culture, have helped us to retain our 
Investors In People Gold Award in 2020.

“  G AV E   M E   A N   O P P O R T U N I T Y   
T O   G R O W   A N D   P R O G R E S S  
M Y   C A R E E R .   G R E AT   P E O P L E  
A N D   G R E AT   C U LT U R E .   O N E  
O F   T H E   B E S T   C O M PA N Y  
E N V I R O N M E N T S   W H E R E  
T H E Y   A C T U A L LY   K N O W  
W H AT   F L E X I B L E   W O R K I N G    
I S   A N D   T R U S T E D   E M P L OY E E S   
T O   N O T   A B U S E   I T.”
E X- C O L L E A G U E ,   N O V E M B E R   2 0 2 0
S O U R C E :   G L A S S D O O R

  S TAY I N G

  T RU E

 TO OUR VALUES

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE 
 
26

STRATEGIC REPORT
SECTION 172 STATEMENT

S TAY I N G
 E N GAG E D

some key engagement areas in 2020,  
the outcomes of that engagement, and 
examples of how our stakeholders’ interests 
influence the way we do business. In 
addition to our engagement processes,  
we also receive and respond to feedback  
on an ongoing basis regarding issues 
relevant to stakeholders, and consider  
how we can ensure they are kept updated 
on issues that are relevant to them. Where 
appropriate, we use this feedback to  
inform content of the annual report. 

The Board has reserved certain matters  
for its own decision and these can be found 
on page 60. For more information on Board 
decision making, see page 61.

How we consider our stakeholders
Since the outbreak of COVID-19 in the  
UK in March 2020, we have kept our  
key stakeholder groups updated with 
information regarding the actions we  
are taking and how it affects them and  
we have considered the interests of 
stakeholder groups in our decision making 
and actions throughout the pandemic.  
We have included details of our stakeholder 
groups, the Board’s activities in 2020 and  
the outcomes of engagement in the table 
opposite, including where the action  
taken was related to disruption from  
the COVID-19 pandemic. 

WORKING  
WITH OUR 
STAKEHOLDERS 

Board decision making
Section 172 of the Companies Act 2006 
(‘s.172’) imposes a general duty on directors 
to act in the way they consider, in good faith, 
would be most likely to promote the success 
of the company for the benefit of its 
stakeholders. Our goal is to drive value for 
members, colleagues and shareholders 
alike. The Board believes that balancing the 
interests of stakeholders with our corporate 
purpose and the desire to maintain high 
standards of ethical conduct is embedded 
in the way we do business. 

The ongoing disruption of the coronavirus 
pandemic has required us to work more 
closely with our stakeholders than ever, and 
we have set out in the table opposite who 
we consider to be our key stakeholders, 

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 202027

HOW THE BOARD 
CONSIDERS THE INTERESTS 
OF OUR STAKEHOLDERS

The Board is kept informed of 
all responses received as part 
of shareholder consultations by 
management and the brokers. 

The Board’s dividend policy can 
be found on page 45. 

The Board welcomes questions 
from our shareholders at our 
AGM. The arrangements for our 
2021 AGM will be confirmed in 
the 2021 Notice of Meeting.

As it relates to Remuneration, 
we will continue to consult 
shareholders on any future 
major changes to Policy. The 
Remuneration Report is on 
pages 71-89.

The Board has committed to 
ongoing improvements in 
sustainability reporting and our 
Sustainability Report can be 
found on pages 30-41 and on 
our website, www.tggplc.com

WHO THEY ARE AND  
WHY THEY MATTER

WHAT MATTERS  
TO THEM 

HOW WE ENGAGED 
DURING 2020

OUTCOMES OF  
THAT ENGAGEMENT

SHAREHOLDERS
Our investors provide 
capital for growth, 
whilst providing 
challenge and 
feedback on our 
business model and 
plans for the future.

•  Timely and relevant 

information on 
performance, and 
measures taken to 
mitigate the financial 
impact of COVID-19

•  Opportunities for 
engagement with 
management

•  Remuneration Policy
•  Information on ESG 

performance

Our Executive Directors 
maintain an investor relations 
annual plan, consisting of:

•  Meetings with our current  

and prospective 
shareholders;

•  Presentations given to 
shareholders upon the 
release of annual or interim 
results;

•  Feedback from our joint 

brokers following investor 
engagement, and reports 
from brokers on market 
trends;

•  Reporting to the Board as a 
whole on investor matters;

•  Preparation of investor 

materials.

In 2020, the Chairwoman met 
with many of our top investors 
to discuss their views.

In addition, the Company’s 
brokers held meetings with 
investors and provided 
feedback to the Board. 

We provided information and 
regular updates on our response 
to COVID-19 to our shareholders 
throughout the year, issuing 
market updates and press 
releases in addition to the normal 
results cycle updates. 

Our shareholders supported us 
in the equity placing in April 2020 
in which we issued a further  
28 million shares. Our Board 
members, including Executive 
Directors, also participated in  
the placing.

The Board did not recommend a 
dividend for financial year 2019 
and does not recommend a final 
dividend for financial year 2020 
as a cash preservation measure 
during COVID-19. 

We took swift action on 
remuneration, including salary 
and fee reductions, delaying 
2020 long term incentive grants 
(with no change to in-flight PSP 
awards) and bonus deferral.

We have made further progress 
in ESG reporting by producing a 
Sustainability Report to GRI 
Standards, which is available on 
page 30.

EMPLOYEES
Our employees are 
the driving force 
behind our purpose 
and growth. We run a 
People First business 
and consider our 
unique team and 
culture to be a vital 
part of our strategy.

•  Regular, relevant, 
clear information
•  Opportunities to 
provide feedback
•  Opportunities to 

develop careers and 
skills

•  Engagement with 

management

•  Attractive salary and 
benefits, including 
participation in share 
schemes

As many of our colleagues were 
furloughed or changed their 
ways of working, we brought 
forward the launch of our 
communications platform 
CORE, which enabled us to 
share regular information and 
gather feedback. 

We launched Workday Learning 
to promote continued training 
and provide resources for our 
colleagues. 

In addition to communications 
tools, our Executive Committee 
regularly visited our sites (when 
open) to update our employees 
on key changes, and to support 
reopening plans and see the 
COVID-secure protocols in 
action. 

We have implemented 
employee engagement and 
pulse surveys, results of which 
were fed back to the Board and 
action plans instigated. 

In December 2020 we 
welcomed the first 30 recruits 
onto our Kickstart programme; 
a scheme supported by the UK 
Government to encourage 16-24 
year-olds into new employment 
opportunities and training. 

Our market leading NGT model 
enabled us to furlough our 
Fitness Trainers when the CJRS 
was in place, providing stability 
for our teams.

The Board has met regularly to 
consider, oversee and review 
progress of People related 
actions, which are set out on 
pages 34-35.

All Directors visit several of our 
sites each year and did so once 
sites were permitted to reopen 
within COVID-secure protocols 
to support our teams.

We were unable to hold our 
annual employee conference, 
but Directors have remained in 
contact virtually using our 
communications platforms.

The Board appoints one of its 
members as the Non-Executive 
Director who is responsible for 
people engagement. David 
Kelly carried out this role in 
2020 and Emma Woods takes 
over this responsibility in 2021, 
and you can find out more 
about our activities in the 
Directors’ Report on page 91.

Core has enabled us to launch 
wellbeing initiatives to support 
our teams affected by 
lockdowns. We have also 
trained 30 employees to 
become Wellbeing champions 
to provide additional support to 
colleagues.

Workday Learning enables us to 
provide e-learning content and 
important messages to all 
employees whether furloughed 
or working.

The outputs of the employee 
engagement surveys were 
considered by the Board and 
ExCo and actions identified.

We launched a further invitation 
to join our Sharesave in 2020. 
We were delighted that more 
employees took part in the 
2020 Sharesave, showing 
support for the Company.

We intend to develop our 
Kickstart programme to 
welcome more colleagues  
and offer young people 
opportunities for development.

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE 
28

STRATEGIC REPORT
SECTION 172 STATEMENT
CONTINUED

WHO THEY ARE AND  
WHY THEY MATTER

WHAT MATTERS  
TO THEM 

HOW WE ENGAGED 
DURING 2020

OUTCOMES OF  
THAT ENGAGEMENT

MEMBERS
Happy members  
are what makes our 
gyms successful,  
and they inspire us 
every day with their 
achievements. They 
are the best indicator 
that we are delivering 
fitness for all.

•  A great value 
experience

•  Excellent service  
and equipment
•  Accessibility and 

inclusivity

•  Demonstration of  

our values
•  A COVID-safe 

environment in  
which to work out

•  High levels of 

business conduct and 
integrity in dealing 
with suppliers and 
carrying out our 
property 
management 
commitments
•  Strong listed 

company covenant 
•  Responsible tenants
•  Open and clear 
communication 

SUPPLIERS
We believe our 
partnerships ensure 
we source the best 
value goods and 
services for the 
benefit of our 
members.

High standards of 
ethics and business 
conduct is an 
important part of 
being a responsible 
part of the 
communities in which 
we operate.

COMMUNITIES
Being a valuable part 
of the communities in 
which we operate is 
hugely important to 
us; a strong 
relationship between 
our gyms and our 
communities is 
mutually beneficial.

•  Be a responsible 
corporate citizen
•  Contribute positively 

to the local 
community

•  Be inclusive and 

accessible 

•  Support local and 
national charities

We saw improved member 
satisfaction scores when we 
were open after national 
lockdowns.

We provided free online classes 
to members and discounted 
access to FiiT during lockdown.

Our COVID-secure protocols 
were developed in consultation 
with the Advanced Wellbeing 
Research Centre at Sheffield 
Hallam University and rolled out 
to all our sites.

We kept our members updated 
through clear communications 
in closure periods and we 
offered ‘free freeze’ on 
memberships so they didn’t pay 
while gyms were closed. 

It is a key part of our strategy 
and business model to use 
technology to improve the 
member experience, with 2020 
updates highlighted on page 
20.

In 2020 we launched new 
functionality in our app, 
including contactless entry to 
all sites, to continue to deliver a 
high quality and great value 
member experience.

We clearly communicate our 
COVID-secure protocols on our 
website and in the gyms.

Promoting wellbeing is also a 
key part of our sustainability 
strategy as on page 32.

We commenced close 
engagement with landlords to 
discuss revisions to terms and 
payment schedules at the time 
of national lockdowns.

Our strong, listed company 
covenant continues to be highly 
attractive to landlords.

We actively manage our 
supplier relationships and have 
worked with our major suppliers 
through the pandemic to 
minimise costs and disruption.

The Company has in place 
whistleblowing arrangements 
which enable employees to 
raise concerns should they 
suspect wrongdoing or 
unethical conduct.

We publish our Payment 
Practices Report twice a year  
at Companies House.

We have received positive 
feedback for our practices in 
engagement with our landlords 
in COVID-19 disruption – we 
conducted clear and timely 
discussions and demonstrated 
flexibility in our approach.

We maintained helpful and 
positive relationships with major 
suppliers, including our 
cleaning firms, equipment 
suppliers, contact centre 
operators and vending 
suppliers who all furloughed 
staff to ensure that contractual 
costs were minimised.

We maintain our properties  
to a high standard, maintaining 
good relationships with 
property management 
companies and act as 
responsible tenants.

Our low price model enables 
fitness to be affordable for all, 
and supports those accessing 
a gym for the first time. 

Our COVID-secure protocols 
were developed in consultation 
with Sheffield Hallam University 
Advanced Wellbeing Centre.

We have strengthened our 
diversity and inclusion actions 
at all levels.

In 2020 we raised over £32,000 
for Movember and over £23,000 
through the online membership 
join journey.

We have worked closely with 
local authorities to support the 
safe inspection of our gyms.

Widened our gym network to 
afford access to 49.6% of the 
UK population (up from 46% 
in 2019).

Published our Diversity & 
Inclusion Manifesto and made 
progress with diversity 
initiatives such as improving 
data collection to support 
equalities monitoring, and 
actions in recruitment and 
training practices.

HOW THE BOARD 
CONSIDERS THE INTERESTS 
OF OUR STAKEHOLDERS

We regularly review our 
member satisfaction scores at 
Board meetings.

Member satisfaction forms part 
of our bonus targets for 
Executive Directors.

Directors use member 
feedback to identify ways in 
which our member journey can 
be improved or enhanced.

The Board has overseen the 
technology developments, 
receiving reports on progress of 
initiatives, and considers 
technology a strategic priority 
for 2021 alongside rebuilding 
membership, developing our 
member value proposition, and 
securing a high quality pipeline 
of great sites for members.

The Board is committed to high 
standards of ethical business 
conduct.

The policies and procedures 
relevant to business conduct 
are available to all employees. 

Executive Directors, on behalf 
of the Board, have also held 
discussions directly with our 
lender banks and have worked 
with key suppliers to develop 
joint plans for the crisis.

The Board takes a zero- 
tolerance approach to bribery 
and corruption. It also reviews 
the Company’s Modern Slavery 
Act Statement annually.

The Board recognises the 
importance of contributing to 
wider society and considers it  
a vital part of achieving 
our purpose.

The Board considers the 
long-term impact of its 
operations as part of its 
Sustainability strategy.

The Board’s policy on diversity 
is set out on page 67. The Board 
considers diversity to be a 
focus for succession planning. 

In 2020, we commissioned 
4Global to calculate the Social 
Value created by The Gym 
Group, results of which can be 
seen on page 32. 

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020WHO THEY ARE AND  
WHY THEY MATTER

WHAT MATTERS  
TO THEM 

HOW WE ENGAGED 
DURING 2020

OUTCOMES OF  
THAT ENGAGEMENT

•  Minimise the impact 
of the Company’s 
operations on the 
environment

•  Energy efficiency and 
sustainable working 
practices

ENVIRONMENT
We continually seek 
out opportunities to 
improve our 
environmental 
performance and to 
contribute to the 
wellbeing and 
sustainability of the 
communities in which 
we operate.

During the year we have 
expanded the remit of our 
Sustainability Working Group 
and continued to enhance 
reporting.

We continue to make energy 
saving improvements in our 
sites, such as further rollout of 
LED lighting.

Our Sustainability Report details 
our environmental strategy, 
activity and initiatives. This can 
be found on pages 30-41.

We implemented requirements 
of the Streamlined Energy and 
Carbon Reporting scheme.

We launched electronic solution 
to replace paper-based 
process in gyms.

We purchased 100% of energy 
in 2020 from renewable 
sources.

Completed work on a further 
23 sites to upgrade lighting 
systems. 93% of our estate now 
operates with full LED lighting.

LENDING BANKS
Our lending banks 
provide funds for 
growth and day-to-day 
working capital  
to enable us to 
operate and grow  
our business to its  
full potential.

•  Regular and clear 
reporting that 
demonstrates 
company 
performance is 
meeting agreed 
covenant targets

•  Regular engagement 
with management to 
understand business 
strategy and risks

During the year we provided 
regular updates on company 
performance and reported on 
performance versus agreed 
debt covenants.

In June 2020, as the COVID-19 
pandemic developed, we 
agreed an amendment to the 
Group’s existing £70 million 
Revolving Credit Facility (‘RCF’) 
with our three lending banks: 
NatWest, HSBC and Banco  
de Sabadell, which extended 
the RCF by incremental 
commitments totalling  
£30 million. 

During the year we worked with 
the Company’s banks on debt 
refinancing and maintained 
open communication 
throughout the crisis and 
provided information on 
performance and debt 
covenants. 

In December 2020, to adapt to 
site closures related to further 
COVID-19 restrictions, we 
agreed an amendment to the 
terms of the RCF, extending 
terms and allowing flexibility in 
covenant tests. 

In February 2021, the Banks 
agreed a waiver of the March 
2021 covenant test in light of the 
ongoing national lockdown.

29

HOW THE BOARD 
CONSIDERS THE INTERESTS 
OF OUR STAKEHOLDERS

The Board is conscious of the 
Company’s impact on the 
environment and aims to take 
progressive steps to continually 
improve the energy efficiency  
of our gyms. For more on  
our responsibility for the 
environment, please see  
pages 30-41.

Management holds regular 
meetings/calls with lending 
banks during the year to enable 
them to be updated on the 
progress and performance in 
the business.

Representatives from the 
lending banks are invited to our 
half-year and full-year results 
presentations.

In financial plans discussed at 
the Board, analysis is presented 
on how plans would impact 
debt covenants to ensure the 
interests of the lending banks 
are protected.

The Board’s annual going 
concern and viability 
assessment is performed with 
specific reference to the level of 
borrowings required under 
different scenarios and the 
impact of such scenarios on 
debt covenants.

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE30

STRATEGIC REPORT
SUSTAINABILITY
AT THE GYM

S U S TA I N A B I L I T Y  
R E P O R T  

I am pleased to present our 
Sustainability Report for 
2020. While this has been a 
year of significant disruption 
for our business, our purpose 
and our passion have not 
changed. Sustainability has 
always been at the core of 
The Gym Group, and these 
pages set out our approach 
to and actions on 
sustainability through 2020 
and as we move into 2021. 
Our strategy and activities 
are aligned with the United 
Nations SDGs in several 
areas, as set out in the table 
opposite and described 
through this report.

Our purpose is to ‘Break Down Barriers to 
Fitness for All’, and fitness has a vital role to 
play in the UK’s recovery from COVID-19. The 
social value generated through exercise now 
sits at the heart of the Government’s 
investments into sport and physical activity. 
Improving people’s physical and mental 
health are the most established reasons for 
this focus, but engaging in regular exercise 
can also help individuals steer clear from 
crime and improve educational attainment. 
Our purpose naturally aligns us with SDG 3 
– ensuring healthy lives and promoting 
wellbeing for all. For the first time, the social 
value generated by The Gym Group over the 
past five years has been analysed; this is 
explored further on page 32.

Good jobs, quality education and life-long 
learning for the benefit and development of 
our people remain central to The Gym 
Group and, throughout the pandemic, we 
have maintained our commitment to 
supporting our people. For example, we 
launched our communications platform, 
CORE, to ensure our employees – whether 
working or furloughed – remained 
connected, and that they understood what 
and how the business was doing. We are 
glad to report on our efforts in this area on 
page 34.

Although our Gender Pay Gap has increased 
slightly, our gap is still low in comparison to 
the national average of 15.5% in 2020 (from 
Office of National Statistics), which is 
detailed on page 37 and in our Gender Pay 
Gap Report, available on our website: www.
tggplc.com. We continue to take action 
through improvements in recruitment and 
training, and through our focus on diversity 
and inclusion. We have made progress in 
this area by launching The Gym’s Diversity 
and Inclusion Manifesto, which sets out our 
commitment to celebrating diversity and 
making our gyms more inclusive, accessible 
places to be. Our members, as well as our 
people, are key to ensuring this, and our 
manifesto has been shared on our website. 
You can read more about our work on 
diversity and equal opportunity on  
page 36. 

We also acknowledge and commit to 
understanding and addressing the 
immediate and longer term challenges to 
our business and public health posed by 
climate change. We are committed to further 
improving our environmental performance 
and promoting the good health of our 
communities through sustainable practices, 
and we discuss this in detail on page 38.

In the area of charitable contributions, we 
continued to partner with Movember, this 
year supported by our digital fitness partner, 
Fiit. Despite the restrictions of national 
lockdown in Q4 2020, we raised £32,500. 
Separately, over £23,000 was also donated 
by members to various causes during the 
joining process. 

As CEO of The Gym Group, I have ultimate 
responsibility for sustainability performance, 
and we have strengthened our governance 
arrangements with the introduction of the 
new Health & Safety and Wellbeing Board 
Committee, which I chair. ESG matters are 
regularly discussed by the Board and its 
Committees (for example, diversity matters 
are considered at the Nomination 
Committee). More information on our 
sustainability governance is on page 36  
and in our Corporate Governance Report  
on page 59. This is our first full sustainability 
report to be prepared to the GRI Standards 
– the global standards for sustainability 
reporting. Last year, we reported our 
commitment to continually improve our 
sustainability reporting, and we are pleased 
to build on that with this significant step  
to ensure our reporting is clear, accessible 
to our stakeholders, and reflects our 
commitment to sustainable business.  
As we continue to develop our reporting,  
we welcome feedback on this report and our 
sustainability performance, and are happy  
to continue to engage with our stakeholders 
and interested parties.

Richard Darwin
Chief Executive Officer
18 March 2021

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 202031

OUR PURPOSE: TO BREAK DOWN 
BARRIERS TO FITNESS FOR ALL.

GOOD JOBS, 
QUALITY 
EDUCATION  
AND LIFELONG 
LEARNING

DIVERSITY  
AND EQUAL 
OPPORTUNITY

RESPONSIBILITY 
TO THE 
ENVIRONMENT

OUR FOCUS 
AREAS

GOOD HEALTH  
AND WELLBEING

THE SDGS WE 
ADDRESS

WHO THIS 
IMPACTS

MEMBERS AND 
EMPLOYEES

EMPLOYEES

WHY IS IT 
IMPORTANT?

We break down barriers to 
fitness, which contributes to 
promotion of good physical 
and mental health  
and wellbeing.

The safety of our members 
is of paramount importance. 
We operate according to 
our COVID-secure operating 
protocols in all our sites.

The wellbeing of our people is 
vital for success and is at the 
heart of our decisions. 

We invest in our people, with
increased employee 
engagement through new 
forums and an online 
communication platform for 
both furloughed and working 
teams, and schemes such as 
Kickstart to support young 
people in their fitness 
careers.

COMMUNITY, 
MEMBERS  
AND EMPLOYEES

SHAREHOLDERS, 
ENVIRONMENT  
AND COMMUNITY

We make a positive 
contribution to our community 
by being a fair and  
inclusive space. 

Our Diversity & Inclusion 
Manifesto sets out our 
commitments to listen, 
commit and act. 

We continually seek out 
opportunities to improve our 
environmental performance 
and to contribute to the 
wellbeing and sustainability 
of the communities in which  
we operate.

To expand our reporting for 2020, we have 
detailed our key focus areas in the table 
above. This explains why we consider 
these goals to be of material importance 
to The Gym Group and how we work 
to promote them within the business. 
We have also included the stakeholder 
groups most significantly impacted – 
though naturally many of the issues are 
key to several stakeholder groups. 

The table also shows how our goals align 
with the UN Sustainable Development 
Goals (‘SDGs’). These 17 goals and 
related targets to achieve by 2030 aim 
to address the challenges we face as 
a global society – related to health, 
education, climate, environmental 
degradation, poverty, and peace and 
justice. Throughout this report, we show the 
actions we are taking to advance societal 
goals, with key SDGs and underlying 
targets highlighted where relevant. 

Engaging with our stakeholders
Our stakeholders are key to the success 
of our business, and we engage with both 
internal and external stakeholders, around 
our goals, progress and performance, to 
improve our reporting. We use a range 
of methods to gather information about 
stakeholder expectations and feedback. 
See page 3 for a summary of our key 
stakeholder groups and engagement 
methods, and the ‘Working with our 
Stakeholders’ spread on pages 26-29.  

We also explore how the Board considers 
the interests of stakeholder groups in 
decision making and promotes the success 
of the Company, with particular regard to 
the COVID-19 pandemic, on pages 26-29.

Sustainability governance 
We continued to hold our Sustainability 
Working Group (‘SWG’) during 2020, adding 
new members and expanding its remit 
to include employee volunteering. The 
Committee is chaired by Cornelia Woschek, 
our Head of Sustainability and Business 
Development, and includes representation 
from the Executive Committee, through 
David Melhuish, our Development Director. 
The SWG draws its members from a 
number of business functions to lead the 
management of sustainability within the 
business and with our stakeholders. The 
SWG reports to the Executive Committee 
which is chaired by the CEO, ensuring 
that it has a Board-level reporting line.

The PLC Board shares The Gym Group’s 
passion for a sustainable business and 
the delivery of affordable fitness for 
all. It regularly and formally discusses 
sustainability and ESG matters – as 
our product evolves, as the rollout of 
sites progresses and as our employee 
numbers expand. In 2020, the Board 
established a Health, Safety and Wellbeing 
(‘HSW’) Committee with direct oversight 
of relevant policies and procedures. 

The HSW Committee is chaired by the 
CEO, and its activities, including frequency 
of meetings, are set out in the Corporate 
Governance Report on page 64.

Specific sustainability issues such as health, 
safety and employee engagement are also 
managed and overseen by issue-specific 
Committees reporting into the Board or 
Executive Committee as appropriate. 

Reporting for the 2020 financial year
As part of our work to continually improve 
our reporting, in 2019 we began the process 
of adopting the Global Reporting Initiative 
(‘GRI’) Standards on sustainability reporting. 

This report has been prepared in 
accordance with the GRI Standards: 
Core option. In aligning with these global 
standards, we ensure that we continue to 
provide our varied stakeholders with clear, 
concise information that demonstrates 
how we are progressing with our material 
topics. The GRI content index can be 
found on our website, www.tggplc.com.

All data included in this section was subject 
to internal validation and was prepared with 
support from specialist consultancy Simply 
Sustainable. All references to ‘this year’ 
in this chapter refer to The Gym Group’s 
2020 financial year from 1 January to 
31 December 2020, unless otherwise stated.

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE32

STRATEGIC REPORT
SUSTAINABILITY
AT THE GYM 
CONTINUED

G O O D   H E A LT H   &
 W E L L B E I N G

Our strategic approach
Regular physical activity benefits both the 
body and mind. According to the World 
Health Organization, it can reduce high 
blood pressure, help manage weight and 
reduce the risk of heart disease, stroke, 
type 2 diabetes and various cancers, 
and increase mental wellbeing. 

Our purpose at The Gym Group is to 
‘Break Down Barriers to Fitness for All’. 
Through the provision of affordable, high 
quality, well-equipped 24/7 facilities and a 
wide-ranging and growing gym network, 
we are breaking down those barriers to 
fitness. In doing so, we are supporting 
the Government’s vision to get the nation 
active. We are also directly contributing 
to target 3.4 of SDG 3 – Good Health and 
Wellbeing: to reduce premature mortality 
and promote mental health and wellbeing.

The outbreak of COVID-19, the link 
between obesity and severity of the 
effects of the virus, and the importance 
of mental wellbeing throughout lockdown 
have further highlighted the crucial 
importance of physical exercise. 

Inactivity is a threat to the UK’s health with 
63% of adults overweight or living with 
obesity¹.

PERCENTAGE OF CASES PREVENTED

The social impact of The Gym 
In 2020, we commissioned 4Global, 
a UK-based data analysis company, 
to determine the social impact of our 
business over the last five years²,³. 

Using the Social Value Model created 
by Sheffield Hallam University, 4Global 
developed a Social Value Calculator 
including demographic data from 
Experian. The model determines the 
social value of regular exercise on 
communities, through reduced risk of 
non-communicable diseases; increased 
wellbeing; increased educational attainment; 
and reduced crime. This methodology 
is used extensively by Sport England, 
local authorities and Government.

The analysis shows that the social value  
we delivered increased from £246 million  
in 2016 to £553 million in 2019. Our number  
of gyms almost doubled during this period, 
but this was not the only driver for the 
increased value; over the same period, 
the average value returned by each gym 
increased from £2.8 million to £3.1 million  
as participation levels grew. By 2019, over  
1 million individuals were completing 
enough activity to elicit health and wellbeing 
improvements in our gyms, generating 
an average value of £490 per person. 

One of the major factors in social value 
generation is the socio-economic status of 
our members. Those from more deprived 
communities are more likely to suffer from 
chronic conditions, and therefore the social 
benefit to keeping these members active 
will be higher than one from a less deprived 
community. 32% of The Gym Group’s estate 
is located in the 20% most deprived areas 
in the UK – reinforcing our commitment 
to tackling inactivity in underrepresented 
and disadvantaged communities. 

Prevention of non-communicable diseases 
through exercise is one of the contributors 
to social value as it significantly reduces 
treatment cost and GP visits. The positive, 
immediate impact exercise has on 
mental health is well documented and 
the fact that almost 45% of the cases we 
help to prevent every year are linked to 
depression confirms the importance of 
making gyms accessible and affordable. 

The COVID-19 pandemic has unfortunately 
greatly impacted participation levels 
across the physical sector and fitness 
industry. Government-enforced closures 
and restrictions on capacities and 
activities have affected opportunities for 
members to access facilities and as a 
result, the social value we generated in 
2020 dropped by 48%, to £287 million.

  DEPRESSION 44.8%

    CORONARY HEART DISEASE  
& STROKE 35.7%

  TYPE 2 DIABETES 13.5%

   DEMENTIA 5.5%

   COLON CANCER 0.3%

   BREAST CANCER – FEMALES 0.2%

49%Our network of 183 operating  

sites in the UK affords access  
to over 49% of the population

£3.1mAverage social value  

per gym pre-COVID

SOCIAL VALUE GENERATED  
BY THE GYM GROUP IN THE  
PAST FIVE YEARS (£M) 

£1.8bn

553

416

306

246

287

2016

2017

2018

2019

2020

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 202033

THE SOCIAL VALUE CALCULATOR MODEL

 Volume of Participants, Frequency of Activity,  
Demographics and Socio-economic Profile

SUBJECTIVE 
WELLBEING
Increased Life 
Satisfaction and 
Happiness

EDUCATION 

CRIME 

Increased 
educational 
attainment and 
Improved 
starting salaries

Crime reduction 
for young men

HEALTH 

Reduction in 
likelihood of 
developing: 
Heart Disease
Breast Cancer
Colon Cancer
Type 2 Diabetes
Dementia
Depression

 Social Value Generated

Factors driving social value aligned with commercial value:  
expansion, membership levels, visit frequency and tenure

INTERVIEW WITH RACHEL,  
MEMBER OF THE GYM STOURBRIDGE

How did you cope without The Gym 
during the closure periods in 2020?
When it was announced that gyms were 
closing again, I actually had a little cry. We 
all need our routine and I thrive on 
certainty and just as I found happiness 
and confidence again, it seemed like it 
was going to be taken away. 

However, whilst it is harder not to have the 
safe environment of The Gym in the Winter 
when it’s cold and dark outside, I have 
been coping a bit better this time as I 
turned to your free online workouts. I 
usually arrange with some other members 
that I met at The Gym to join the same 
classes and we have a bit of a banter 
afterwards online. I even got my parents 
who are in their 70s to join in sometimes 
and they love it – it makes us all happy!

What role does The Gym play in your 
general wellbeing?
Going to The Gym is not just about having 
access to great equipment for my fitness 
routine, it is about having a safe and 
friendly place that I go to where I am with 
like-minded people. Becoming part of that 
community and doing online workouts 
with live instructors when gyms were 
closed is essential to my health and 
mental wellbeing and saved me from 
having to seek professional help to get 
me through these incredibly tough times. 

This is a stock image as we were unable to photograph  
the member due to COVID-19 restrictions

How have the pandemic and lockdowns 
affected you over the past year?
From being an incredibly active person 
with a demanding job and a great social 
life, I went to being stuck on my own in the 
house. Being at home all day, working 
long hours and not seeing people really 
got me down, impacted my confidence 
and my mental wellbeing.

What motivated you to join The Gym 
Stourbridge?
When The Gym opened in August 2020 
after the first lockdown, I was so excited to 
join. I found a new and exciting community 
led by incredibly friendly and caring staff. 
Knowing I can go to The Gym makes me 
excited in anticipation. It lifts my mood 
when I go and the feeling of happiness is 
on an upward trajectory throughout my 
workout. When I leave The Gym I feel 
relaxed and nothing seems as big a 
problem for me any more. 

Access to the gym
Making gyms accessible is central to our 
purpose at The Gym Group. Our network 
of 183 operating sites in the UK affords 
access to over 49% of the population4 
(up from 46% in 2019). These sites have 
been specifically selected to be easily 
accessible, close to public transport, 
with free car parking where necessary. 
Our 24/7 operation allows members to 
use the gym when it suits their lifestyle. 

The average monthly headline rate of £18.81 
makes The Gym Group the best value, high 
quality proposition in the market, and with 
our ‘no contract’ model, members need 
only pay for the months they intend to use 
the gym, further increasing accessibility. 

During national and local lockdowns in 
2020, we automatically froze membership 
payments. Also, to ensure our members 
could continue to do regular physical 
activity, we provided a large number 
of free online exercise classes as 
well as discounted memberships to 
Fiit, our digital fitness partner.

Safety at the gym
The safety of our members and staff is 
at the heart of our operation and as the 
business has grown, we have continued to 
evolve our health and safety management 
system. A clear understanding and 
continuous review of our risk profile 
ensures our processes are compliant and 
mitigate risk, while remaining functional 
and fit for purpose. Our external health 
and safety auditors deliver a consistent 
and transparent review of performance 
at site level, including the physical safety 
of equipment and the building facilities 
together with audits of our wider safety and 
building maintenance systems. We have 
recently launched our digital health, safety 
and compliance portal, which provides 
central visibility of compliance as well as 
advanced reporting and management data 
to support us in quickly identifying and 
responding to key health and safety trends. 

This year, the pandemic has brought 
additional safety challenges. In response, 
we have implemented COVID-secure 
protocols to enable our gyms to operate 
safely throughout the pandemic. We 
have consulted scientists from the 
Advanced Wellbeing Research Centre 
at Sheffield Hallam University to support 
our in-depth work on preparing these 
protocols to keep our members and 
communities safer in our gyms. 

1  Public Health England, Better Health Campaign 2020.
2 The Gym Group – Social Value 2016–2020 by 4Global.
3 Datahubclub – Physical Activity A Social Solution 2017.
4 % of adult population living within 15 minutes drive time 

of a The Gym Group site.

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE34

STRATEGIC REPORT
SUSTAINABILITY
AT THE GYM 
CONTINUED

G O O D   J O BS,   Q UA L I T Y
 E D U C AT I O N

Our strategic approach
Our people are our biggest asset, and we 
are committed to providing a workplace 
where they can thrive personally and 
grow professionally. Throughout 2019, 
we successfully launched and rolled 
out the New Gym Team employment 
model, embedded our values across the 
business, and established our employer 
brand. As part of this programme, several 
initiatives were planned for 2020 but early 
on it became clear that the year would 
take us on a very different course. 

“  I T ’ S   T H E   M O S T   C O M P L E T E  
B U S I N E S S   T R A I N I N G   F O R  
P E R S O N A L   T R A I N E R S   I    
H AV E   S E E N   I N   T H E   L A S T   12  
Y E A R S …   T H A N K   YO U   F O R  
P U T T I N G   T H I S   T O G E T H E R ,    
I T   H A S   T H E   P O T E N T I A L    
T O   H E L P   E V E RY   P E R S O N A L  
T R A I N E R   T O   S U C C E E D ! ”
F I T N E S S   T R A I N E R

From late March, approximately 95% of our 
colleagues were furloughed as gyms were 
required to close in line with government 
policy. Throughout this challenging period, 
our priority has been supporting the 
wellbeing of our people, and our People 
First campaign was launched to ensure our 
employees had support where and when 
they needed it. The strength of our values 
and culture has enabled us to support our 
people effectively throughout this time. 

We believe it is vital to provide regular 
opportunities for our people to share 
their experiences, ideas and feedback. 
In September 2020, we ran our first ever 
engagement survey to gain thoughts on 
energy levels, recognition and our COVID-19 
response. The overall engagement across 
the business was 51% (SMG benchmark 
across health and fitness industries across 
Europe, America and Australia is 44%), and a 
major positive takeaway from the survey was 
the trust in the leadership and management 
in dealing with COVID-19 and ensuring 
people felt safe to return to work. The main 
area of focus following the survey is the 
motivation levels of our teams that have 
been affected by furlough and the general 
COVID-19 environment. A positive work-life 
balance and emphasis on recognition are 
key areas being implemented to support 
this. Keeping Connected guidelines were 
introduced in June 2020 for head office 
employees to ensure that our teams could 
keep connected whilst working from home. 
Guidelines were introduced to support 
the health, safety and wellbeing of our 
teams working from home and allowances 
for required furniture and technology 

to ensure our teams could work from 
home comfortably were provided.

Our focus on people aligns with and 
contributes to the SDGs as we strive for 
Quality Education (SDG 4) and Good 
Jobs and Economic Growth (SDG 8), 
directly in our organisation and, more 
widely, through our members. 

Employment 
To support our employees who were 
furloughed, as well as those working from 
home, in March 2020 we launched a new 
communications and engagement platform 
– CORE – two months earlier than initially 
planned. This formed part of our People First 
plan, as we sought to support the mental 
health and wellbeing of our teams through 
increased communication. New employee 
forums have also been established to 
ensure employees have a vehicle to express 
their thoughts, ideas and opinions about the 
current situation, and all business decisions 
have been made with the aim of keeping 
as many people employed as possible.

During our closure period, and due to a 
lack of new gym openings and a need to 
consider the sustainability of our operations, 
there were a small number of redundancies 
in The Gym Group’s head office, in roles 
related to business growth. Through the 
employee assistance programme and by 
assessing what roles were needed for the 
future, half of the roles at risk were able to 
be fully mitigated by moving the employees 
to other vacant roles. Sadly, 15 people in 
full-time roles were made redundant. For the 
impacted group of employees, an employee 
assistance programme was established to 
provide people with support for their health 
and wellbeing during this time, and also to 
assist with practical skills such as CV writing, 
interview workshops and job search support. 

Training and development 
To support our employees while gyms 
were closed, we launched an e-learning 
platform. The platform was integrated into 
our core HR system, Workday, and meant 
that all our employees could undertake 
online learning from wherever they were 
and via any device. Through this, we 

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020 
35

were able to train all our employees on 
the new COVID-secure measures to 
ensure we could keep our teams and 
our members safe when we reopened. 

Case study
KICKSTART SCHEME

As well as mandatory compliance and safety 
e-learning modules, we also launched 
a new ‘Set for Success’ Personal Trainer 
programme. This is designed to support our 
Fitness Trainers so they can build effective 
businesses and increase their client base. 
So far, 34% of our Fitness Trainers have 
completed the programme and feedback 
has been very positive. We are continuing 
to expand this and are collecting thoughts 
on further areas of improvement. 

Reward and recognition
As part of CORE, a reward and recognition 
scheme (‘Your Personal Bests’) was 
launched in July 2020. This allows for 
peer-to-peer e-card recognition. Since 
the launch in July, 1,600 peer-to-peer 
e-cards have been sent, with 80% of all 
employees receiving a recognition moment 
from their peers. We also introduced 
Spotlight awards, given by the Executive 
Committee team to reward exceptional 
performance, which have a monetary 
value attached. Both initiatives have been 
extremely popular with our employees.

Throughout 2021, we will refocus on our 
Coaching for Performance programme, 
which supports transparency in progression 
paths, promotions and pay reviews. 

Human rights, anti-bribery and 
anti-corruption
We conduct our business honestly and 
ethically wherever we operate. We recognise 
the risks of modern slavery and take active 
steps to assess and manage them. We 
comply with the Modern Slavery Act and 
our statement, including further information 
on our activity to mitigate risks related 
to modern slavery, can be found on our 
website: www.tggplc.com/modernslavery.

We take a zero-tolerance approach to 
bribery and corruption and are committed 
to implementing and enforcing effective 
systems to prevent and detect bribery 
and corruption. We have an Anti-Bribery 
Policy, which is available to all employees 
via our intranet. We do not consider bribery 
and corruption to be a principal risk to our 
Company because we only operate within 
the UK and have a low level of discretionary 
spend due to our fixed cost base.

We are not aware of any business 
relationships in place which are likely to 
have an adverse impact on human rights, 
anti-bribery or anti-corruption matters. 
No such matters have been identified 
under the Anti-Bribery Policy to date. 

For the initial cohort of 30, we received 
around 900 referrals, and following a video 
screening and interview stage, we offered 30 
roles to begin in December 2020, with a 
further 11 on hold until more roles are 
approved by the Government. We have 
recently had our application approved for a 
further 120 Kickstart Fitness Trainees for 
2021, which we will introduce in a further 
three cohorts.

We are also taking our commitment one step 
further than required by the scheme, and 
reinvesting the government grant into each 
individual to ensure they are all Level 2 and 
Level 3 Personal Trainer qualified, First Aid 
trained, and have full Personal Trainer 
insurance – so that they are set up to 
succeed in their own business on completion 
of the scheme. At the end of the six-month 
placement, we envisage these young people 
will transition into an employed Fitness Trainer 
role with The Gym Group.

As soon as gyms reopened, we applied to 
the Government’s Kickstart scheme to 
recruit 30 new Kickstart Fitness Trainee 
roles. The scheme provides funding to 
employers to create job placements for 
16–24-year-olds on Universal Credit who are 
at risk of long term unemployment. 

JOANNA GOODHEAD, KICKSTART FITNESS 
TRAINEE, TELLS US WHY SHE APPLIED FOR 
THE SCHEME AND WHAT ADVICE SHE HAS 
FOR OTHER KICKSTART COHORTS

experience better but you will be a more 
attractive employee. Even if Personal 
Training isn’t your chosen career, the six 
months will provide you with invaluable skills 
and experiences that are transferrable to 
your dream career.

“  T O   A N YO N E   T H I N K I N G   O F  
J O I N I N G   F U T U R E   C O H O R T S  
–   I   W O U L D   S AY   J U S T   G O  
F O R   I T ! ”
J O A N N A   G O O D H E A D

Having completed my coaching 
qualification and a coaching placement at 
University I always knew that some form of 
coaching was what I wanted to do in the 
future, and I love the satisfaction you get 
when others achieve their goals. Fitness has 
always played a big role in my life and I 
have always taken a lot of time in my 
activities. 

So I started to look into getting my Personal 
Trainer qualification. I found lots of 
companies that offered it but due to the 
pandemic, it was all online with very few 
practical elements. So when my work coach 
from Universal Credit suggested I look at 
The Gym Group Kickstart Fitness Trainee 
role and what The Gym were offering, it 
seemed very attractive as it included both 
the theory and practical elements of being 
a Personal Trainer. As soon as I had finished 
reading the job description, I knew that it 
was a role I wanted to apply for and had 
everything crossed I would be successful!

To anyone thinking of joining Future Cohorts 
– I would say JUST GO FOR IT! However, be 
prepared to work hard – ‘you get out what 
you put in’. If you throw yourself into the 
working environment and ask lots of 
questions, not only will you enjoy your 

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE 
36

STRATEGIC REPORT
SUSTAINABILITY
AT THE GYM 
CONTINUED

D I V E R S I T Y   &   E Q UA L
 O PP O R T U N I T Y

Our strategic approach
Diversity and inclusion are crucial to our 
culture, our values and our behaviours. 
As our business continues to grow, we 
are committed to nurturing a diverse 
and inclusive culture, both for our 
members and our employees. This 
commitment is fundamental to achieving 
our purpose of ‘Breaking Down Barriers 
to Fitness for All’ and ensuring that The 
Gym Group is a place for everyone. 

Throughout 2020, and led by our Diversity 
& Inclusion Strategy, we have focused 
our actions on three core pillars: 

Through this strategy, we seek to align 
and contribute to the SDGs, particularly 
by promoting SDG 5 – Gender Equality, 
and SDG 10 – Reduced Inequalities. 

We recognise the importance of 
collaboration and we remain active 
members of Women in Hospitality, Travel 
and Leisure, regularly contributing to cross-
industry discussions and initiatives. In July 
2020, we also became proud signatories 
of the Business in the Community Race 
at Work Charter, committing to its five 
calls-to-action for businesses to prioritise 
action on race and improve equality 
of opportunity in the workplace. 

Inclusion at The Gym Group 
A key focus in 2020 has been improving 
the quality of our data insights to better 
understand our workforce demographic, 
in line with the first pillar of our Diversity 
and Inclusion Strategy. Through a data 
collection drive, we have successfully 
enhanced the accuracy of our equal 
opportunities monitoring. We have also 
developed a diversity and inclusion 
dashboard, which enables us to assess 
and regularly review our progress in the 
attraction, progression and retention of 
diverse talent at The Gym Group. Through 
this work, we have been able to identify 
key areas in need of improvement. 

INSIGHTS
– to understand  
our workforce 
demographic.

TALENT
– to ensure we attract, 
develop and retain  
a diverse workforce.

CULTURE
– to embed our 
diversity, equality and 
inclusion initiatives.

This year, our Chairwoman Penny Hughes was identified  
as an Advocate for Change within Women in Hospitality,  
Travel and Leisure, as an acknowledgment of her 
commitment to driving change and promoting equality, 
inclusion and diversity.

Our recently formed Employee Diversity 
and Inclusion Group, led by our Chief 
Commercial Officer and Executive sponsor, 
Barney Harrison, has played a crucial role 
in raising the agenda for discussions and 
positive action on diversity. Throughout the 
year, the Group ran an ongoing series of 
internal podcasts focusing on topics such as 
International Women’s Day and Black History 
Month. This has evolved into a valuable 
platform to celebrate the achievements and 
experiences of our diverse workforce, and 
to encourage conversations about diversity. 

At the end of 2020 we launched our 
Diversity & Inclusion Manifesto, outlining 
The Gym Group’s stance on inclusion 
and building upon the culture we have 
and continue to nurture. The manifesto 
provides transparency for our employees, 
members and all those who interact with 
The Gym Group on our commitments 

DIVERSITY
BOARD1
BOARD

1

1. MALE: 5

71.4%

2

2. FEMALE: 2

28.6%

1 Includes two Executive Committee Directors.

EXCOEXCO

1

SENIOR LEADERSHIP TEAM
SENIOR LEADERSHIP TEAM

1

ALL EMPLOYEES
ALL STAFF

1

2

1. MALE: 5

83.3%

2. FEMALE: 1

16.7%

2

1. MALE: 32

76.2%

2. FEMALE: 10

23.8%

2

1. MALE: 1,406

72.6%

2. FEMALE: 530

27.4%

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 202037

Gender pay gap
The fitness industry has historically 
struggled to attract women. Through our 
Diversity & Inclusion Manifesto and Pledge, 
brand awareness, improved standardised 
recruitment practices, unconscious bias 
training and targeted recruitment strategies, 
we will strive to break down this barrier. 

Our mean gender pay gap has increased 
this year, as we have seen more men than 
women in senior roles, which attract a higher 
salary. Our median gender pay gap has 
reduced as we now employ over 1,200 more 
Fitness Trainers, who are all paid the same 
hourly rate.

April 2019  April 2020

Mean gender pay gap

2.0% 

5.48%

Median gender 
pay gap

Mean bonus gender 
pay gap

Median bonus gender 
pay gap

11.7% 

0.00%

37.4%  46.93%

37.1% 

27.25%

Although our Gender Pay Gap has increased 
slightly, our gap is still extremely low in 
comparison to the National average of 15.5% 
in 2020 (from Office of National Statistics). 

Wellbeing
As a ‘people-first’ business, the health and 
wellbeing of our employees remain a key 
priority. This year we focused on raising 
awareness of mental and physical wellbeing 
and providing the required support to those 
who need it. Our Wellbeing Strategy, led by 
our Chief People Officer, Ann-marie Murphy, 
focuses on four key areas: 
•  Prevention
•  Development of Health and Wellbeing 

Champions
•  Leadership 
•  Expanding our vocational health offering. 

In addition to our Employee Assistance 
Programme, which provides a 24/7 
telephone counselling service, we have 
already taken the first step towards 
enhancing our Wellbeing Programme by 
investing in increasing our number of 
qualified Mental Health First Aiders. In the 
last quarter of 2020, we have increased the 
number from three to 30. These Wellbeing 
Champions provide additional support and 
signposting, should employees have 
concerns over their mental wellbeing. We 
also have a new Wellbeing Hub, which 
provides employees and managers with 
additional support through access to online 
mental wellbeing toolkits, robust Wellness 
Action Plans, training resources and further 
guidance. 

OUR NEW D&I MANIFESTO

to improving diversity, inclusion and 
equality within the business, how we 
aim to achieve this, and the individual 
responsibilities in championing this. 

Our Executive Committee have pledged 
their personal commitment and 
accountability to this agenda by signing 
The Gym Group Equality, Diversity & 
Inclusion Pledge, which sets out the 
principles, ambitions and targets for 2021. 

We state our ambition to meet the following 
targets which will be reported monthly 
to the Board of Directors for review, and 
as an Executive Committee team we will 
constantly review the data and work to 
understand the insights behind it. We will 
review current employee and hiring targets 
for all populations. If in 2021 we are unable 
to achieve any of the targets below, we will 
explain why as part of our Equality, Diversity 
& Inclusion Plan and the 2021 Annual Report.

These are short term goals and by the 
end of 2021 we aim to have a minimum:

SENIOR LEADERSHIP  
TEAM DIVERSITY

20%

of the population will be from  
a culturally diverse heritage 

25%

of the population will be female

GYM OPERATIONS  
DIVERSITY

30%

of the population will be from  
a culturally diverse heritage 

30%

of the population will be female

RECRUITMENT
We will aim for female and  
culturally diverse new hires to  
represent the diversity targets.

Where possible, diverse shortlists will 
be provided for all interview panels.

The D&I Manifesto clearly sets out our commitments to creating a more diverse and 
inclusive workspace here at The Gym Group and the actions we are taking to achieve 
this. We want to ensure that The Gym Group is a place where everyone is welcome, 
accepted for who they are and has equal opportunities to succeed.

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE38

STRATEGIC REPORT
SUSTAINABILITY
AT THE GYM 
CONTINUED

R ES P O N S I B I L IT Y   TO   TH E
 ENV I RONM ENT

Our strategic approach
We recognise that climate change is 
an important global challenge, and we 
support the commitments made by the UK 
Government to keep global temperature 
rise well below 2OC and achieve net zero 
carbon emissions by 2050. Clearly, meeting 
this commitment will require all sections 
of the economy to work together, and we 
support the UK’s Net Zero Strategy and Ten 
Point Plan for a Green Industrial Revolution. 

We believe in taking a proactive, strategic 
approach to environmental management, 
and we strive to be at the forefront of best 
practice within the health and fitness sector. 
As well as reducing our carbon emissions, 
we are also fully committed to reducing 
waste from our operations and increasing 
the efficiencies of our gyms. As our growth 
continues and we open more gyms, we aim 
to continue to reduce our carbon emissions 
and environmental impact through the 
energy-efficient design of new sites as well 
as investment into the existing estate. 

Our commitment to the environment is 
a significant way in which we align and 
contribute to the SDGs. In particular, 
our efforts to procure renewable energy 
and increase the energy efficiency of 
our gyms align with SDG 7 – Affordable 
and Clean Energy; our efforts to reduce 

waste align with SDG 12 – Responsible 
Production and Consumption; and 
our approach to reducing our carbon 
emissions aligns with SDG 13 – Taking 
Urgent Action to Combat Climate Change. 

The pandemic has significantly impacted 
our business, with gym closures in line 
with government policy and fewer new site 
openings than planned. Throughout this 
period, we have continued our commitment 
to the environment, and from March to 
July when gyms were closed, we ensured 
energy and water consumption was at a 
minimum across our sites. As our gyms 
reopen, and as a result of the additional 
safety measures we have introduced to 
protect our people and members, we are 
facing new challenges. Specifically, we 
have seen an increase in site-level energy 
consumption due to increased ventilation 
requirements, and an increase in waste from 
cleaning materials. We are actively exploring 
how to reduce this impact while continuing 
to keep our people and members safe. 

Climate and carbon 
The world is facing a critical moment in 
tackling climate change. As a multi-site 
operator with 183 gyms across the UK, we 
have a responsibility to minimise the impact 
of our operations. Our most significant 
environmental impact comes from energy 
use in our gyms. As such, the single biggest 
improvement we can make is through 
the procurement of renewable energy. 

We are proud to have purchased 100% 
renewable power since October 2019* 
for all of our sites where we control the 
purchase of energy. In doing so, we are 
directly contributing to SDG target 7.2 
(‘By 2030, increase substantially the 
share of renewable energy in the global 
energy mix’). The 2020 renewable fuel 
mix of our power supplier, as certified 
by EcoAct, is illustrated opposite.

1  We operate 21 sites (11% of the estate) where electricity is 
provided centrally by the respective landlord and we do 
not have purchasing control over the energy supplier 
and contract type.

2 Fuel mix disclosure statement by Haven Power (our 

supplier) for 12 months ending 31.3.20, verified by EcoAct. 
Our REGOcertificate can be found at tggplc.com

100% OF 
ELECTRICITY 
SUPPLIED BY 
RENEWABLE 
SOURCES1,2

BIOENERGY

47.8%

WIND

32.7%

PHOTOVOLTAIC

11.7%

HYDROPOWER

7.8%

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020 
39

Our renewable energy certificates are 
available on our website: www.tggplc.com

As part of our environmental strategy, we 
monitor energy consumption at each of our 
sites and minimise it to make our buildings 
as efficient as possible. In 2020, we 
implemented the requirements of the 
Streamlined Energy and Carbon Reporting 
(‘SECR’) scheme. As part of this process, we 
have undertaken quarterly progress reviews, 
allowing us to identify and act on 
opportunities for increased efficiencies. 

We also continued with our programme of 
upgrading our lighting systems to high-
efficiency LEDs, completing work on 23 sites 
during the year. 93% of our estate now 
operates with full LED lighting. (COVID-19 
lockdowns prevented us from completing 
the whole estate in 2020; we plan to 
upgrade the remaining sites in 2021.)

We recognise that we have more to do to 
reduce our emissions, and in 2021 we will set 
long term, ambitious targets to reduce 
carbon emissions in line with global climate 
science and the UK Government’s Net Zero 
Strategy. We also acknowledge the 
immediate and longer-term challenges to 
our business posed by climate change, and 
we are committed to understanding and 
managing these risks. In 2021, we will 
conduct a climate change materiality and 
risk assessment in line with the Task Force 
on Climate-related Financial Disclosures 
(‘TCFD’) requirements, to identify key 
physical and transition risks and 
opportunities to our business operations, 
and to consider appropriate mitigation 
measures. 

We will also commence site-level  
energy audits in 2021 to provide insight  
into consumption variations across the 
estate and identify opportunities for 
energy-reduction programmes. 

Greenhouse gas emissions 
Greenhouse gas (‘GHG’) emissions for 
the year ended 31 December 2020 have 
been measured as required under the 
Large and Medium-sized Companies 
and Groups (Account and Reports) 
Regulations 2008 as amended in 2013. The 
main activity which releases GHG is the 
purchase and use of gas and electricity 
to power our gyms. We have used the 
GHG Protocol Corporate Accounting and 
Reporting Standards (revised edition) and 
data gathered to fulfil the requirements 
under the CRC Energy Efficiency 
scheme, to calculate the disclosures.

In previous years we have published an 
intensity metric of tCO2e per trading gym, 
due to the continued growth of the business. 

However, 2020 emissions have been 
significantly impacted by COVID and 
extended closure periods have reduced 
our overall energy consumption. For 
consistency we have presented 2020 data 
with the same intensity metric but, for fair 
and balanced reporting, we have included 
a second metric, tCO2e per million member 
visits, to account for the time the business 
was closed and the occupancy restrictions 
that have been imposed. Member visits 
and building occupancy are key drivers of 
energy consumption and representative 
of the intensity and use of our facilities.

Emissions per gym have decreased 
due to the extended closure period 
whilst emissions per member visit have 
increased from the previous year due to 
the occupancy restrictions in place.

TOTAL EMISSIONS & INTENSITY METRICS

14,000

12,000

10,000

8,000

6,000

4,000

2,000

400

350

300

250

200

150

100

50

2017
2017

2018
2018

2019
2019

2020
2020

  Total emissions
  Intensity metric tCO2e per million member visit 
  Intensity metric1 tCO2e per gym 

We have also presented data of total 
consumption in kWh and transportation 
which is generated by business journeys 
undertaken in personal vehicles.

Year ending 31 December 
TOTAL EMISSIONS (tCO2e)

BASE YEAR 
2017

2018

2019

2020

TOTAL  
CONSUMPTION (KWh)

2018

2019

2020

Scope 1 (Gas)
Scope 2 (Electricity)
Scope 2 (Heat)
Scope 3 (Transport)

8,710,907 
10,602,020
11,071,196 
28,777,288 34,409,373  25,272,315 
18,405 
263,430 

10,907 

Total (kWh)

39,379,308

45,491,476 34,265,057

Direct Emissions  
from Operation (Scope 1)
Indirect Emissions  
from Energy Usage (Scope 2)
Indirect Emissions  
from Heat Purchased (Scope 2)
Transportation (Scope 3)

 1,267 

 1,950 

 2,035 

 1,602 

 8,023 

 8,841 

 9,542 

 5,892 

 –
–

– 
– 

 2 
–

 3 
 62 

Total Emissions

 9,290 

 10,791 

 11,579 

 7,559 

Intensity Metric1 (tCO2e per gym)
% Change from base year
Intensity Metric (tCO2e per  
million member visit)

 80
–

 70 
-13%

 65 
-19%

 41 
-49%

 348 

 304 

 248 

 307 

% Change from base year

– 

-13%

-29%

-12%

1 Includes any gym open at any point during the year.

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE40

STRATEGIC REPORT
SUSTAINABILITY
AT THE GYM 
CONTINUED

Waste
Eliminating waste and improving our 
recycling rates is an important area of 
focus and we encourage our members 
and colleagues to take an active role in 
this. Our waste generation is limited to 
that brought onto the premises by our 
members and cleaning materials, as 
we do not directly operate any food or 
beverage facilities* and only have a limited 
offer for consumption through vending 
machines. In 2020, we introduced an 
electronic solution to replace all paper-
based processes for staff in our gyms and 
we will see a benefit in waste reduction 
and the use of printer cartridges in 2021.

As a result of the additional safety 
measures we have introduced to protect 
our people and members from COVID-19, 
we have unfortunately seen an increase 
in general waste generated at our 
sites, mainly relating to the introduction 
of intensive cleaning regimes. 

Throughout this period, we continue 
to actively explore how to reduce our 
impact while keeping our people and 
members safe. For example, we have 
provided our members with paper towels 
‘Blue Roll’ and sanitiser spray rather than 
antibacterial wipes, as this is more easily 
recyclable or sent for energy generation. 

Water
The use of water at our sites is confined 
to typical shower, toilet, washbasin and 
cleaning requirements. All taps and showers 
are either non-concussive or electronic for 
timed operation, reducing misuse and waste. 

Prior to the pandemic, we operated 
a small number of saunas and steam 
rooms, located in gyms we had recently 
acquired. These were closed due to 
COVID restrictions and are being fully 
decommissioned. One remaining installation 
will be evaluated during the course of 
2021 to determine if it should reopen. 
We have never operated any swimming 
pools or other similar ‘wet’ facilities.

During 2020, we trialled a revolutionary 
toilet cistern at our new gym in Beverley, 
which uses condensate from the air 
conditioning units for flushing. This award-
winning product is continually topped up 
with water produced by the air conditioning 
system which would normally have gone 

443 
tonnes

of total waste removed 
from our sites during 2020

90%Proportion of waste 

diverted from landfill

We also found that single-ply sheet was 
suitable and reduced the volume of 
paper used, and sourced coreless rolls, 
which do not require cardboard inserts. 

While we have seen a 13% decrease in the 
total weight of waste for the year, and a 
reduction from 4.3 to 3.5 tonnes per site, we 
were only open for approximately 55% of 
our expected trading time. For the three full 
operating months after reopening (August, 
September and October) we saw the total 
waste collected increase by over 90% due 
to the additional cleaning materials required 
to keep our gyms COVID-secure. The total 
waste removed from our sites during 2020 
was 443 tonnes and the proportion of waste 
diverted from landfill was 90% for the year.

LANDFILL DIVERSION 2020

  Landfill 10%

  Recycled 54%

   Energy from waste 
incineration 34%

   Anaerobic 

digestion 2%

*  There are small cafes run by private third parties 

operating from two of our gyms.

*  The Gym Group had direct responsibility for waste 
removal at 128 operating sites in 2020 (70% of our 
estate). Data is provided from this cohort. At our 
remaining sites, waste collection is the responsibility of 
the respective landlord or local authority and we are not 
provided with waste data. Landfill diversion is based on 
overall waste depot performance.

directly to the drain, reducing the amount 
of mains water required for each flush. We 
are now installing this unit in all new sites. 

We will commence site water auditing 
during 2021 to provide insight into 
consumption variations across the estate, 
to identify wastage, and to initiate a 
monitoring and targeting programme. 
Historical water consumption data is 
not sufficiently accurate for reporting; 
however, we now have systems in place 
to collate water data and plan to report 
on water consumption moving forward.

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020Case study
LOW CARBON GYM

Beverley is the location  
of one of our first ‘small box 
gyms’, which enable us to 
open in towns that would 
previously have been 
considered too small  
for our operation. As well as 
developing a model to meet 
the needs of the members 
and delivering affordable 
fitness, we took the 
opportunity to incorporate 
energy and water-saving 
measures to make this  
gym one of the most 
environmentally friendly we 
have opened. Some of these 
initiatives are outlined here. 
We now have three small 
catchment gyms – Newark, 
Beverley and Lowestoft –  
and we will be rolling out 
more sites in 2021.

41

Ventilation
Gyms require plenty of clean fresh air for the 
exercise that’s going on inside, as well as 
removing the stale air that’s generated by it. 
To keep it fresh, we don’t recirculate any of 
the air from the gym, but instead of throwing 
away the energy we’ve used to heat or cool 
the air from outside, we run it through a 
‘plate heat recuperator’, to bring the outside 
air in line with the temperature inside, with 
up to 85% temperature efficiency. The 
fans are direct drive using high-efficiency 
permanent magnet EC motors, which are 
in a class of their own and allow stepless 
control of the airflow and therefore power 
during periods of low occupancy.

Air conditioning
Our gyms are always fully air conditioned 
and we use the latest advanced, high-
efficiency air conditioning systems. As we’re 
open 24/7, we need to keep close control 
of our operations to make sure we’re not 
wasting our energy. The system at Beverley 
has a sensor on every unit, which scans 
the room to detect exactly how many 
people are in the space and switches off 
the air conditioning when it’s not needed, 
while ensuring the empty room isn’t too 
hot or cold for the next occupant. The air 
conditioning control system also offers full 
online reporting of both live and trending 
power consumption and provides us with 
full maintenance reports and alerts.

Hot water
The hot water provided to the showers and 
basins is generated by an air sourced heat 
pump connected to the air conditioning. By 
absorbing the heat created from cooling the 
gym and converting it into hot water for the 
showers, the heat pump removes the need 
for a gas supply, further lowering the carbon 
footprint of the site. The high-efficiency 
showers also result in lower hot water 
consumption and therefore energy demand.

Water
The showers have automatic flow rate 
regulation at the showerhead, and 
timed operation, providing an 80% water 
saving in comparison to conventional 
lever control, without compromising 
the shower experience. Taps are ‘non-
concussive’ (self-closing) and require 
no external power source, delivering a 
timed flow of water and avoiding waste.

We have also installed a revolutionary toilet 
cistern that uses condensate from the air 
conditioning units for flushing. This award-
winning product is continually topped up 
with water produced by the air conditioning 
system that would normally have gone 
direct to the drain, reducing the amount 
of mains water required for each flush.

Lighting
All of the light fittings in Beverley are high-
efficiency LEDs, including the external 
signage. They are also installed to allow 
50% of the lights to be switched off 
automatically during overnight periods, even 
when operating 24/7. All individual rooms 
also have infra-red detectors to switch 
lighting off when rooms are not occupied.

50%

of the lights are switched off automatically 
during overnight periods, even when 
operating 24/7

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE42

STRATEGIC REPORT
FINANCIAL REVIEW

S T RO N G   TO
 TH E   CO R E

Summary 
2020 has been a challenging year for 
everyone, including The Gym Group, but we 
ended the year as a strong, well-capitalised 
business in a sector that will be at the heart 
of the nation’s recovery from the pandemic. 

The Group lost 45% of the trading days in the 
year due to closures as a result of 
government restrictions relating to COVID-19, 
with revenue declining by 47.4% to £80.5 
million (2019: £153.1 million). During the year, 
and especially in the periods of closure, we 
have taken a number of actions to reduce 
costs to mitigate the impact of the lost 
revenue. We received £16.0 million of support 
from the UK Government in the form of 
business rates relief and furlough payments. 
Despite these measures, Group Adjusted 
EBITDA less Normalised Rent declined to 
£(10.2) million (2019: £48.5 million).

Our focus during the year has been to 
manage cash, ensuring we entered 2021 
with a good level of liquidity. Capital 
expenditure was reduced from Q1 onwards 
as the first lockdown arrived; however we 
continued to invest in technology throughout 
the year, which will be central to our recovery 
and future growth, and we opened eight new 
sites, taking our total estate to 183 gyms. In a 
further measure to protect cash during the 
first lockdown, we entered into rent deferral 
agreements with landlords, deferring a total 
of £9.4 million of rent payments in the first 
half, of which £5.7 million was repaid by the 
end of the year, with the remaining £3.7 
million expected to be repaid in 2021.

Our liquidity was strengthened by the raising 
of £39.9 million of net proceeds via an equity 
placing in April and the extension of our 
banking facilities from £70.0 million to £100.0 
million in June, alongside improved flexibility 
in our bank covenants. As a result of the new 
funding and the careful management of 
cash we ended 2020 with a similar level of 
net debt as we started the year, with
Non-Property Net Debt of £47.3 million  
(December 2019: £47.4 million).

This Financial Review uses a combination  
of statutory and non-statutory measures  
to summarise 2020 performance. See  
page 12 for the definitions of the Key 
Performance Indicators.

“  2 0 2 0   H A S   B E E N   A   C H A L L E N G I N G  
Y E A R   F O R   T H E   G R O U P   B U T    
W E   E M E R G E   A S   A   S T R O N G,    
W E L L - C A P I TA L I S E D   B U S I N E S S .”
  M A R K   G E O R G E ,   C F O

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 202043

Total number of gyms at end of period
Total number of members at end of period (‘000)
Revenue
Group Adjusted EBITDA* 
Group Adjusted EBITDA less Normalised Rent*
Group Adjusted EBITDA less Normalised Rent and before 
Pre-Opening Costs*
Adjusted (Loss)/Profit Before Tax*
Adjusted Earnings*
Group Operating Cash Flow*
Free cash flow
Statutory (loss)/profit before tax

2020
£’000

183
578
80,470
16,810
(10,169)

(9,850)
(46,525)
(35,999)
(16,282)
(16,544)
(47,192)

2019
£’000

1751 
794 
153,134 
74,453
48,540

49,715 
13,969
10,574
39,178**
32,282**
6,219

Revenue 
For much of the year, with gyms closed, we 
had significant periods with no new member 
acquisition but we continued to see 
cancellations. As a result, we ended the year 
with 578,000 members, a decrease of 27.2% 
compared with the closing membership 
level in December 2019. The average 
membership level across the 12-month 
period fell by 11.1% to 708,000 (2019: 
796,000). In addition to the reduction in 
subscription income, we also lost ancillary 
income (e.g. vending) during the closures 
plus revenue from the rent paid to us by our 
Fitness Trainers. 

1  Excludes three gyms closed in 2019 as previously announced; two sites acquired from the Lifestyle Fitness and 

easyGym acquisitions plus one site opened in 2015 for which a five-year break clause was exercised by the Group.

*  Refer to page 144 for the definitions of the non-Statutory Key Performance Indicators.
** Refer to note 5 of the Consolidated Financial Statements for details of the restatement of maintenance capex. 

Result for the year

Revenue
Cost of sales

Gross profit
Other income
Administration expenses excluding exceptional items
Exceptional administration items

Operating (loss)/profit
Finance income
Finance costs
Exceptional finance costs

(Loss)/Profit before tax
Tax credit/(charge)

(Loss)/Profit for the year

(Loss)/Profit before tax
Amortisation of non-IT intangible assets
Exceptional administration and finance expenses
Remeasurement of borrowings

Adjusted (loss)/profit before tax
Tax credit/(charge)
Tax effect of above items

Adjusted Earnings

Operating (loss)/profit
Depreciation of property, plant and equipment and impairment
Amortisation of intangible assets
Exceptional impairment of property, plant and equipment
Exceptional impairment of intangible assets
Exceptional administrative costs
Long term employee incentive costs
Normalised Rent

 2020
£’000

80,470
(2,116)

78,354
427
(111,574)
(1,122)

(33,915)
6

(13,283) 

–

(47,192)
10,824

2019
£’000

153,134
(1,437)

151,697
–
(124,036)
(6,086)

21,575
32
(14,902)
(486)

6,219 
(2,624)

(36,368) 

3,595 

(47,192)
860
1,122
(1,315)

(46,525)
10,824
(298)

6,219
1,178 
6,572
–

13,969
(2,624)
(771)

(35,999)

10,574

2020
£’000

(33,915)
45,169
3,765
1,606
1
(485)
669
(26,979)

2019
£’000

21,575
41,778
3,114 
–
–
6,086 
1,900
(25,913)

Group Adjusted EBITDA less Normalised Rent

(10,169) 

48,540

In the periods of government-enforced 
closure – comprising 45% of trading days in 
the year – we earned close to zero revenue 
as we immediately ‘froze’ members’ 
accounts so they did not pay their 
subscription while gyms were closed. In the 
periods when gyms were open, lower levels 
of overall membership meant that monthly 
revenues were significantly lower than 
normal. 

In the periods when we were trading with 
gyms open, we were able to maintain a good 
yield per member; average headline prices 
increased by £0.36 to £18.81 (2019: £18.45) 
and the take-up of LIVE IT continued to 
increase with 22.5% of the membership 
having this premium product at the end of 
the year vs 18.9% at the end of 2019. 

As a result of these factors, revenue for the 
year decreased 47.4% to £80.5 million (2019: 
£153.1 million).

Operating costs including the benefits 
of government COVID-19 initiatives
Site costs, including Normalised Rent and 
excluding exceptional expenses, decreased 
to £77.7 million (2019: £90.3 million) as a 
result of the gyms being closed for 
significant periods in the year. Central 
support office costs remained flat at  
£13.0 million (2019: £12.7 million) but this was 
smaller than originally planned for the year; 
an investment in people and technology that 
would otherwise have increased costs 
year-on-year, was offset by savings from 
furloughed staff during the period of gym 
closures and from an internal restructuring 
programme in June which resulted in a 22% 
reduction in central headcount.

Immediately after the closing of our gyms on 
20 March 2020, and in the subsequent 
periods of lockdown in the second half of 
the year, we implemented a number of cost 
reduction initiatives to ensure operating 
costs were reduced as far as possible while 
the gyms were closed. 

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE44

STRATEGIC REPORT
FINANCIAL REVIEW
CONTINUED

Mitigating actions to reduce costs
During periods of gym closure we were able to 
reduce the estate’s running costs significantly: 
maintenance was reduced to cover health and 
safety requirements and to prepare the sites for 
reopening; utilities were reduced substantially; 
cleaning costs were reduced to zero; and 
insurance costs were reduced, reflecting the 
lower risk of sites not being in operation. In 
addition we reduced marketing spend very 
significantly with only spend on maintaining 
engagement with existing members. 

When gyms reopened after the first 
lockdown the additional cleaning procedures 
and materials for our COVID-secure 
protocols resulted in a significant increase in 
cleaning costs. We expect this incremental 
cost to be £2.0 million to £2.5 million per year 
for the foreseeable future.

Support from government initiatives 
In addition to the mitigating actions above, a 
number of government initiatives enabled us 
to reduce or defer costs:
•  Business rates relief – relief available 
See page 102 for a reconciliation of 
operating profit to Group Adjusted 
EBITDA. ** Refer to note 5 of the 
consolidated accounts for details of the 
restatement from April 2020 to March 
2021 saved us £9.6 million in the year and 
will provide further benefit of £1.1 million 
per month until August 2021.

Cash flow

Group Adjusted EBITDA less Normalised Rent
Rent working capital
Movement in working capital
Maintenance capital expenditure cash flow

Group Operating Cash Flow
Exceptional items
Bank interest
Taxation

Free cash flow

Expansionary capital expenditure cash flow
Dividends paid
Refinancing fees
Net proceeds from issue of Ordinary shares
Other financial assets purchased
Bank interest received

Movement in non-property net debt

Net drawdown of borrowings

Net cash flow

*  See page 102 for a reconciliation of operating profit to Group Adjusted EBITDA. 
** Refer to note 5 of the Consolidated Financial Statements for details of the restatement.

Balance sheet

Non-current assets
Current assets
Current liabilities
Non-current liabilities

•  Coronavirus Job Retention Scheme 

Net assets

2020
£’000

(10,169)
4,370
(3,096)
(7,387)

(16,282)
(906)
(1,798)
2,442

2019
Restated**
£’000

48,540
–
922
(10,284)

39,178 
(1,120)
(2,197)
(3,579)

(16,544)

32,282

(21,828)
–
(418)
39,915
(1,000)
6

131

1,000

1,131

(30,919)
(1,933)
(884)
 –
–
32 

(1,422)

1,000

(422)

2020
£’000

2019
£’000

521,945
10,543
(43,095)
(334,949)

501,095 
12,028
(49,627)
(313,333)

154,444 

150,163

(‘CJRS’) – across our gyms and central 
support we furloughed approximately 
95% of our staff during closure periods. 
The total support claimed from the CJRS 
in the year was £6.1 million, with further 
support available in Q1 2021 whilst gyms 
are closed.

•  VAT payment deferral – £1.9 million of 
VAT due to HMRC during the year has 
been deferred to 2021.

Group Adjusted EBITDA less 
Normalised Rent1
Our key profit metric takes EBITDA (which 
under IFRS 16 excludes any lease rental 
costs) and subtracts ‘Normalised Rent’ which 
is the cost of the rental payments applicable 
to the period in question, regardless of when 
the rent is paid in cash. This measure shows 
the underlying profitability of the business 
and then elsewhere we disclose the cash 
flow effects of rent payment deferrals. 

Group Adjusted EBITDA less Normalised 
Rent decreased to £(10.2) million in the year 
(2019: £48.5 million). The drop in profitability 
was as a result of the significant reduction in 
revenue, partially offset by the various cost 
saving measures and government support 
described above. 

Further information on the impact of our 
adoption of IFRS 16 in 2019 can be found on 
our corporate website: TGGPLC.com 

Exceptional items 
Exceptional administrative costs decreased 
to £1.1 million, from £6.1 million in 2019, and 
comprised: 
•  £0.9 million writedown of assets of one of 
our sites whereby the discounted present 
value of future cash flows for the site do 
not support the full value of the assets 
and £0.7 million writedown of assets for 
one site announced as closing in 2019 
following a delay in the surrender of the 
lease to 2021 (see below); 

•  £0.4 million gain recognised in 2020 
arising on the closure of three sites 
announced during 2019, which arose as a 
result of estate management. Stoke and 
Birmingham Corporation Street were 
acquisitions from Lifestyle and easyGym 
respectively, whilst we exercised a lease 
break option in Newport, a site we 
opened in 2015; 

•  £0.7 million of restructuring costs, related 
to the restructuring of the central support 
team in June 2020 in which headcount 
was reduced by 22%;

•  a one off gain of £0.6 million on the 

renegotiation of a lease reducing the 
lease term; and

•  a reduction of £0.2 million in the 
provisions established upon the 
acquisition of sites from easyGym.

Exceptional finance costs decreased to £nil.

Long term employee incentives 
During the year the Group granted further 
shares under the Performance Share Plan 
(‘PSP’) and Share Incentive Plan (‘SIP’) and also 
Restricted Stock Options to certain members of 
senior management. The awards vest in three 
years provided continuous employment during 
this period and, in the case of the PSP, certain 
performance conditions are attained relating to 
total shareholder returns.

The Group continues to operate a matching 
shares scheme under the SIP, where for every 
share purchased by an employee the Group 
will award one matching share, up to a 
maximum value, which vest in three years 
subject to continuous employment.

Towards the end of the year, the Group has 
also granted shares under a share saving 
scheme (‘SAYE’), where all employees were 
invited to save regularly, up to a maximum 
value, to buy the Group’s shares at a 
discounted price, which vest in three years 
subject to continuous employment. 

The Group recognised a charge of £0.7 
million (2019: £1.9 million) in relation to these 
share based payment arrangements. The 
year-on-year reduction is due to the 
expectation that the financial targets in prior 
year PSP awards will not be met and 

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 202045

therefore the proportion of awards associated 
with financial targets will not vest.

Finance costs 
Finance costs excluding exceptionals 
decreased to £13.3 million in 2020 (2019: £14.9 
million). The implied interest relating to the lease 
liability under IFRS 16 increased to £12.7 million 
(2019: £12.9 million). Finance costs associated 
with our bank borrowing facilities were £0.6 
million (2019: £2.0 million) comprising interest 
costs and fee amortisation of £1.9 million offset 
by the remeasurement of the amortised cost of 
our borrowings of £(1.3) million.

Basic earnings per share (‘EPS’) was a loss of 
23.1p (2019: earnings of 2.6p). Basic Adjusted 
EPS was a loss of 22.9p (2019: earnings of 7.7p). 

Dividend 
The Directors are not proposing a final dividend 
for 2020, taking into account the ongoing 
impacts of the pandemic and the material 
Government support received. It is a condition 
of the £30.0 million New Bank Facility that the 
Company shall not declare or pay a dividend 
and whilst this facility remains undrawn the 
Directors would like to continue to have access 
to it as necessary.

On 5 June 2020 the Company agreed with its 
banks to extend its existing £70 million RCF 
with an additional £30 million facility for a 
term of 18 months (the New Bank Facility). 
Following the national lockdown in November, 
the Company agreed a revision to the New 
Bank Facility in which the term was extended 
to 24 months and covenants were revised to 
reflect updated Company forecasts. Upon 
termination or early cancellation of the New 
Bank Facility the covenants and all other 
terms of the original RCF will apply until the 
maturity of the RCF in October 2023.

At 31 December 2020 the Group had drawn 
£51.0 million of the facilities and with cash of 
£3.7 million ended the year with Non-Property 
Net Debt of £47.3 million. 

Taxation 
The Group has incurred a tax credit of £10.8 
million for the year ended 31 December 2020, 
which represents an effective tax rate (‘ETR’) on 
statutory profit before tax of 22.9% (2019: 42.2%). 
The decrease in ETR is due to a decreased 
level of exceptional items which are not 
deductible for tax purposes and decreased 
charges relating to share based payments.

The underlying effective tax rate on adjusted 
loss before tax, after adjusting for amortisation 
and exceptional items, is 22.6% (2019: 24.3%).

Earnings 
Statutory loss before tax was £47.2 million  
(2019: profit of £6.2 million), with a decrease in 
Group Adjusted EBITDA less Normalised Rent, 
increased depreciation due to the increased 
number of sites, increased amortisation of 
intangible assets from IT investments and 
lower exceptional costs. The Group delivered 
a loss for the year of £36.4 million (2019: profit 
of £3.6 million) as a result of the factors  
discussed above.

Adjusted loss before tax is calculated from 
statutory loss before tax and adding back the 
amortisation associated with non-IT related 
intangibles, any exceptional items and the 
remeasurement of borrowings. Adjusted loss 
before tax in the year was £46.5 million (2019: 
profit of £14.0 million).

Group Operating Cash Flow decreased from 
an inflow of £38.8 million to an outflow of  
£16.3 million as a result of lower profitability.  

Following closure of our gyms on 20 March 
2020, and in subsequent closure periods, a 
number of actions were taken to preserve cash, 
in addition to the operating cost mitigation 
described in the ‘Mitigating actions to reduce 
costs’ section above:
•  Maintenance Capital Expenditure 
includes the replacement and 
refurbishment of fixtures and fittings  
plus new gym equipment in existing gyms 
and in the year totalled £6.1 million. 
Adjusting for the movement in capex 
creditors, the cash flow from maintenance 
capex was £7.4 million (2019: £10.2 million). 
Following the closure of gyms on 
20 March 2020, maintenance capex for 
the rest of the year was minimised by 
focusing only on repairs required for 
health and safety reasons. 

•  Expansionary Capital Expenditure arises 
primarily as a result of the fit-out of new 
and acquired gyms and in 2020 totalled 
£18.5 million. Adjusting for the movement 
in capex creditors, the cash flow from 
expansionary capex was £21.8 million 
(2019: £30.6 million). Prior to the closure of 
gyms on 20 March 2020, four new sites 
had been opened in the year (of which 
one was a small box gym) and then a 
further four were opened in August. In 
addition to new sites, major refurbishment 
work was undertaken in two former 
easyGym sites – London Fulham and 
London Oxford Street – which were 
completed and reopened in H2 2020.
•  Rent – following the introduction of the 

government protections against eviction 
of tenants in March 2020, we deferred £9.4 
million in rent payments that would 
otherwise have been paid during H1 2020. 
Immediately after the gyms were closed 
we engaged proactively with landlords 
and with the vast majority were able to 
agree deferred rent payments while the 
gyms were closed and to repay over the 
subsequent 12 months. These deferments 
did not impact the IFRS 16 income 
statement charge for the period but did 
reduce the cash rent outflow, thereby 
supporting Operating Cash Flow.  

The £9.4 million rent deferred from H1 
started to be repaid in H2 and by the end 
of the year £5.6 million had been repaid 
leaving £3.8 million outstanding. This will 
result in higher cash rent outflows in 2021 
than would otherwise have arisen. In 
addition, for a number of sites we have 
also been able to establish deals with 
landlords to extend the leases or take out 
a lease break in exchange for rent-free 
periods; the benefit of these rent-free 
periods will total approximately £2.1 million 
across 2020 and 2021 of which £1.4 million 
was a benefit in 2020.

•  VAT – following the introduction of 

government relief measures on VAT, we 
retained £1.9 million of VAT payments 
relating to Q1 2020 due in March 2020, 
which will now be paid in 2021. 

Non-current assets have increased by  
£20.8 million to £521.9 million (2019: £501.1 
million), largely due to an increase in right- of-
use assets totalling £17.0 million following new 
sites added to the estate plus the extension of 
a number of existing leases and the recognition 
of a deferred tax asset of £7.6 million.

Current assets have decreased £1.5 million 
mainly due to reduced inventory and 
receivables balances offset by an increase in 
cash balances. Current liabilities have 
decreased by £6.5 million mainly due to lower 
trade payables.

As of 31 December 2020 the Group had 
drawn £51.0 million of its £100.0 million 
revolving credit facility.

Outlook and guidance for 2021 
At the end of February 2021 we had 547,000 
members and Non-Property Net Debt of  
£58.2 million, with £8.7 million of deferred rent 
and VAT outstanding, partially offset by  
£1.1 million of furlough income still to be 
received. Whilst closed we have a monthly  
cash burn of c.£5.0 million of which  
c.£2.5 million is rent.

We anticipate that when we reopen gyms  
in April 2021 we will be close to cash flow 
break-even and we will then grow 
membership, revenues and profitability  
from this point. 

We will open three new sites in April and one  
in May and expect to start on-site with an 
additional four gyms by June. We have six 
further leases exchanged and several more  
in advanced negotiations.

Mark George
Chief Financial Officer
18 March 2021

*   For definitions of non-statutory measures 
please see ‘Key Performance Indicators: 
Definitions of non-statutory measures’ on 
page 144.

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE46

STRATEGIC REPORT
PRINCIPAL RISKS
AND UNCERTAINTIES

M A N AG I N G
 O U R   R I S K

Our robust risk management 
process ensures risks  
are identified, evaluated, 
monitored and controlled  
by our management team 
with oversight by the Board.

Risk management 
In order to gain an understanding of the 
risk exposure of the Group, we review 
each area of our business annually 
and use a methodology that will assist 
the Group in measuring, evaluating, 
documenting and monitoring its risks 
within all areas of its operations. 

We use our risk management process as 
described to identify, monitor, evaluate and 
escalate risks as they emerge, enabling 
management to take appropriate action 
wherever possible in order to control 
them and also enabling the Board to 
keep risk management under review. 

This is an area that the Board has always 
taken seriously. However, it has never been 
more important than now, as the past 
year has shown us through the impact of 
an uncontrollable event in COVID-19.

THE  
BOARD

•  Provides strategic direction on the appropriate balance 

between risk and reward. 

•  Sets the ‘tone’ and culture for managing risk and 

embedding risk management. 

•  Ensures the most significant risks facing the organisation 

are properly managed. 

•  Evaluates the risk implications of planned investments. 

•  Plans for how the business would manage a crisis.

AUDIT AND 
RISK 
COMMITTEE

•  Monitors and reviews the Group’s system  
of internal control and risk management. 

•  Makes recommendations to the Board for 

improvements or developments. 

•  Reviews the Group’s risk appetite. 

•  Reviews the Group’s risk management 

framework.

EXECUTIVE 
COMMITTEE

•  Promotes and supports the embedding 
of risk management throughout the 
business. 

•  Ensures there is active management  

of identified and emerging risks. 

•  Formally reviews the risk register on  

a regular basis. 

•  Reports to the Audit and Risk 

Committee on the internal control 
environment. 

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 202047

The table below sets out the principal risks 
of the business and for each risk identifies 
whether and how COVID-19 has affected that 
particular risk.

Responsibility for risk 
The relevant roles and responsibilities 
in monitoring and operating the system 
of risk management are illustrated 
in the diagram on page 46.

We are following our robust risk 
management framework and ensuring that 
an active risk assessment and business 
continuity plan is in place, overseen by 
our Health and Safety Manager, reporting 
to the Executive Committee. The Group 
will follow Public Health England and 
Health Protection Scotland guidance, and 
medical and local authority advice where 
relevant, to ensure that we respond to any 
developments quickly, safely and in the 
best interests of our people. In addition, 
management has taken a number of actions 
to increase available liquidity, reduce 
costs to mitigate the disruption caused 
by the outbreak, and it will also continue 
to seek to access the various government 
schemes to support businesses. As set 
out on page 51, appropriate financial 
modelling has been undertaken to support 
the assessment of the business as a going 
concern with the material uncertainty from 
COVID-19 and in support of viability. 

Principal risks 
The risk factors addressed below are 
those which we believe to be the most 
material to our business model, which 
could adversely affect the operations, 
revenue, profit, cash flow or assets of the 
Group and which may prevent us from 
achieving the Group’s strategic objectives. 
Additional risks and uncertainties currently 
unknown to us, or which we currently 
believe are immaterial, may also have 
an adverse effect on the Group. 

Risks and uncertainties  
in 2020 relating to COVID-19 
The impact of COVID-19 and resulting risks 
have been a significant feature of the past 
12 months. We are continually monitoring 
the impact of the pandemic and our 
priority is to ensure the safety of our staff 
and members. Whilst there are signs of 
optimism that we will soon be through the 
cycle of lockdowns and that our business 
may soon be able to return to trade as 
normal, there remains uncertainty on the 
continuing impact of COVID-19 on the wider 
environment and the Group’s operations. 

PRINCIPAL RISKS HEAT MAP

t
c
a
p
m

I

e
r
e
v
e
S

j

r
o
a
M

e
t
a
r
e
d
o
M

r
o
n
M

i

7

5

4

3

8

1

2

6

9

10

Unlikely

Probable

Likely

Highly likely

Likelihood

Key

1  Business interruption
2  Operational gearing
3  Member experience
4  Economic conditions
5  Competition

6  Staff retention
7  Information technology dependency
8   Organic rollout
9   Data protection
10  Regulatory

Impact of COVID-19 on the 
risk likelihood and impact

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE48

STRATEGIC REPORT
PRINCIPAL RISKS
AND UNCERTAINTIES
CONTINUED

PRINCIPAL RISK

DEFINITION

IMPACT

MITIGATION

Whilst this risk is highly 
relevant today as a result of 
COVID-19, this risk is wider 
than pandemics and there 
could be other causes of 
significant disruption or 
widespread closure of our 
estate, including for example:
(a) Climate change resulting in 

an increase in the 
likelihood and severity of 
environmental disasters 
such as storms or 
droughts, which could 
result in major 
infrastructure damage and 
outages of electricity and 
water supplies.

(b) Major health scare in 
relation to gym usage.
(c) Failure of a key supplier 
impacting our ability to 
operate our gyms.

(d) Significant reputational 

damage.

High operational gearing from 
the fixed cost base. 

1

BUSINESS 
INTERRUPTION

2

OPERATIONAL 
GEARING 

3

MEMBER 
EXPERIENCE

Failure to provide members 
with a high quality product 
and service would damage 
the Group’s reputation. 

Extended periods of closure 
would result in a loss of 
revenue and could also 
cause a decrease in 
membership numbers.

This is specifically the case 
during the current COVID-19 
pandemic, with reduced 
member numbers and 
enforced temporary gym 
closures.

Over an extended period, a 
loss of revenue coupled with 
the inability of the Group to 
remove certain of its cost 
base in a closure scenario 
means this could lead to a 
material uncertainty in the 
Group’s ability to continue as 
a going concern. 

•  A detailed exercise is being undertaken to 
assess each of the sources of business 
interruption risk and determine where 
appropriate action can be taken to mitigate it, 
based on whether the cost of the action is 
proportionate to the risk it is mitigating. 

•  This will be turned into a clear action plan with 

• 

• 

agreed owners and timeframes. 
In addition, business continuity procedures and 
risks are monitored and refreshed regularly. 
In relation to COVID-19, management has 
identified and implemented proven measures 
to preserve cash and reduce discretionary 
expenditure during a period when all of the 
Group’s sites are closed, and to be able to 
reopen quickly to minimise revenue loss. 
Appropriate financial modelling has been 
undertaken to support the assessment of the 
business as a going concern with the material 
uncertainty from COVID-19 and in support  
of viability.

•  As part of our response to the TCFD 

recommendations, we will review the risks of 
future climate change on our business and 
identify adaptation action required. 

A limited number of 
corrective options in 
the cost base could 
be made to correct 
any underperformance  
in membership numbers,  
which could have an  
adverse impact on 
profitability. 

COVID-19 lockdowns have 
caused a significant drop 
in revenue, which has been 
only partially mitigated by 
cost management measures.

•  Monthly monitoring and reforecasting of 
business performance at site level. 

•  Active yield management on a gym-by-gym 

basis. 

•  Regular financial management by the 
Executive Committee and Board. 

•  Option to slow down expansion in order to 

preserve cash. 

•  During COVID-19 lockdowns, operating costs 
have been reduced significantly to minimise 
the impact of lost revenue and we have taken 
government support in the form of business 
rates relief and wages support for furloughed 
staff. Capex has also been reduced 
significantly to preserve cash.

Reductions in actual or 
perceived customer service 
could result in a decrease in 
membership numbers and 
revenue generation. 

COVID-19 has had an 
adverse impact on this risk. 
Whilst member feedback is 
at an all-time high in 
response to the COVID-
secure steps implemented 
in the gyms, there are 
significant numbers of 
former members who 
continue to be 
uncomfortable returning to 
their normal day-to-day 
activities – including due to 
COVID-19.

•  Monitor gym utilisation and member 

satisfaction scores. 

•  Enhance monitoring and feedback processes. 
•  Ongoing review of equipment usage to ensure 

we meet member requirements. 

•  Explore further innovations to improve the 

member experience. 

•  Enhanced cleaning protocols to reduce risk of 
COVID-19 transmission and increase member 
confidence.

•  Maintain appropriate levels of expenditure on 

repairs and maintenance. 

•  Significant work completed on preparing gyms 

to be COVID-secure.

•  Gym busyness tracker helps nervous members 

to visit at quieter times.

•  Strong communications plan in place to 

communicate the #safewithus commitment to 
members and to reinforce key guidelines 
regarding sanitisation, face coverings and 
social distancing.

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 202049

PRINCIPAL RISK

DEFINITION

IMPACT

MITIGATION

4

ECONOMIC 
CONDITIONS 

A prolonged uncertainty 
following wider economic 
shock such as the impact of 
COVID-19 could cause 
significant disruption to 
business conditions.

5

COMPETITION 

The Group may face 
increased competition and 
pressure from competitor 
pricing decisions. 

•  We are very well placed to operate 

successfully in a challenging economic 
environment; we are one of the lowest price 
gym operators in the UK market with an 
average monthly subscription of £18.81 which is 
£1-4 per month lower than most competitors in 
the low cost gym sector and significantly lower 
than rates charged by mid-market and 
premium operators. Although some of our 
members may choose to cancel their 
subscription due to financial hardship we 
would also expect to benefit from others 
‘trading down’ from the mid-market or premium 
gyms. 

•  Continue to operate a low cost operating 
model to ensure we can retain price 
leadership. 

•  Maintain focus on choosing the best sites in a 

geographical area. 

•  Continue to invest in the member proposition. 

A period of disruption 
caused by continued 
national lockdowns may 
result in continuing 
challenges for the economy, 
resulting in a loss of 
membership and hence 
revenue.

Over an extended period, a 
loss of revenue coupled with 
the inability of the Group to 
remove certain of its cost 
base in a closure scenario 
means this could lead to a 
material uncertainty in the 
Group’s ability to continue as 
a going concern. 

The ability of the Group to 
hold or increase prices and 
therefore achieve 
performance targets could 
be affected. 

However, COVID-19 has led 
to the closure of competitors 
and so at this stage has 
reduced this risk.

6

STAFF 
RETENTION 

Loss of key staff through 
retention policy and failure to 
manage succession. 

A lack of experienced and 
motivated staff will have a 
detrimental impact on all 
areas of the business, from 
operations to central 
functions. 

•  The Group uses a variety of techniques to 

attract, retain and motivate staff at all levels 
across the business. These techniques 
include: 
–  competitive remuneration packages; 
–  opportunities to own shares in the 

COVID-19 has resulted in a 
small reduction in staff 
churn, as the economic 
uncertainty is encouraging 
people to remain in role.

Company; 

–  opportunities for training and progression; 
–  short, clear reporting lines; 
–  succession planning; and 
–  utilising staff engagement surveys so our 

staff have an opportunity to provide 
feedback and ideas. 

• 

In addition, the growth of central functions and 
way we run the business is reducing 
dependencies on key individuals by spreading 
knowledge more widely.

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE 
50

STRATEGIC REPORT
PRINCIPAL RISKS
AND UNCERTAINTIES
CONTINUED

PRINCIPAL RISK

DEFINITION

IMPACT

MITIGATION

7

INFORMATION 
TECHNOLOGY 
DEPENDENCY 

Our ability to enrol members, 
carry out online marketing 
activity, process payments 
and control gym access is 
dependent on the 
performance of our IT 
systems. 

Disruption in critical IT 
systems could have a 
negative impact on our 
reputation and our ability to 
collect revenue. 

•  Our primary data systems are hosted by fully 

qualified organisations in suitable data centres. 

•  Our primary IT infrastructure is fully managed 
by specialist IT companies which provide 
best-practice architecture and support. 
•  All membership and business information is 

There is a slight increase in 
this risk due to COVID-19, as 
we experience significant 
spikes in usage around the 
point of reopening post-
lockdown.

backed up using third party locations. 
•  Robust disaster recovery and business 

continuity plans are in place. 

•  Additional capacity has been added to our 
infrastructure to cope with large spikes in 
usage. 

8

ORGANIC 
ROLLOUT

Site scarcity may affect the 
delivery of our rollout plan. 

Delays to our rollout plan 
may have an adverse impact 
on growth targets and 
operational returns. 

•  Our highly experienced property team is 

focused on site selection and sourcing the 
best deals to deliver a strong pipeline. 

•  Our expansion into small box gyms increases 

the range of suitable sites. 

9

DATA 
PROTECTION 

The Group holds business 
critical and confidential 
information electronically. A 
breach of security or data 
protection rules is a key risk. 

However, COVID-19 has 
resulted in increased 
availability of high quality 
sites, thereby resulting in a 
reduced risk.

Unauthorised access, loss or 
disclosure of this information 
may lead to legal claims, 
regulatory penalties, 
disruption of operations and 
reputational damage. 

We do not consider this risk 
to be affected by COVID-19.

•  The Group’s networks and systems are 

protected by firewalls, security software and 
secure passwords. 

•  All sensitive data is captured and presented 
using SSL encryption. Our transactional 
website is scanned quarterly to ensure PCI 
compliance. 

•  Access to central member data systems 

requires 2-Factor authentication. 

•  All customer payment data is stored externally 
on systems that are PCI-DSS and/ or BACS 
certified. 

•  We have implemented industry-leading 
authentication management software.

•  We are recruiting a Data Protection Manager to 
oversee and optimise our control environment 
in this area.

10

REGULATORY

Failure to adhere to 
regulatory requirements such 
as the Listing Rules, taxation, 
the Data Protection Act, 
employment law, health and 
safety requirements, planning 
regulations, noise abatement 
and advertising and 
marketing regulations. 

Potential reputational 
damage and penalties. 

•  The Board has oversight of the management of 
regulatory risk and compliance, and delegates 
specific responsibilities to senior management. 

We do not consider this risk 
to be affected by COVID-19.

•  Expert opinion sought where relevant. 
•  Legal advice taken to ensure systems, 

processes and documentation conform with 
the Data Protection Act. 

•  Third party health and safety risks 

assessments and audits carried out. Staff 
conduct periodic health and safety 
assessments. 

•  Employment and continuous training and 

development of appropriately qualified staff. 

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020 
51

GOING CONCERN
In assessing the going concern position of 
the Group for the year ended 31 December 
2020, the Directors have considered the 
Group’s cash flows, liquidity and business 
activities in the light of the COVID-19 
pandemic. 

The outbreak of COVID-19 and its continuing 
impact on the economy casts a degree of 
uncertainty as to the future financial 
performance and cash flows of the Group. 
When assessing the ability of the Group to 
continue as a going concern the Directors 
have considered:

• 
• 

• 

the Group’s financing arrangements;
the pattern of trading during 2020  
when gyms were open between 
lockdowns; and
future trading risks including continued 
regional or nationwide lockdowns and 
reduced membership levels.

on the cash flows, liquidity and bank facility 
covenants of the Group over the period to 
30 June 2022. 

In the first half of 2020 the Group raised 
additional financing in the form of:

•  an equity placing, which raised net 
proceeds of £39.9 million; plus 

•  a £30.0 million debt facility extension  

(the ‘New Bank Facility’), which provided 
incremental liquidity beyond the existing 
£70.0 million Revolving Credit Facility 
(‘RCF’). The RCF and the New Bank 
Facility are both provided by a 
consortium of HSBC, NatWest and  
Banco de Sabadell.

During the periods of trading between 
lockdowns in the second half of 2020 the 
Group traded profitably and reduced capital 
expenditure and other cash outflows. As at 
31 December 2020, the Group had Non-
Property Net Debt of £47.3 million versus 
£100.0 million of total borrowing capacity.

Following the phased introduction of Tier 4 
restrictions in a number of regions in 
December 2020, the Group was required to 
close 162 of its 183 gyms. On 4 January 2021 
all remaining gyms were required to close as 
the UK Government announced a 
nationwide lockdown and the gyms remain 
closed as at 18 March 2020. The UK 
Government has announced that gyms will 
reopen on 12 April if there is continued 
progress with the Government’s four criteria 
for monitoring the pandemic.

As at 28 February 2021, the Group had 
Non-Property Net Debt of £58.2 million and 
therefore liquidity of £41.8 million versus a 
total borrowing capacity £100.0 million. In the 
next 12 months the Group’s liquidity will be 
influenced by (i) the number of months of 
closure of its gyms and (ii) the trading 
performance of the business when gyms are 
permitted to open. Below we set out the 
financial implications of periods of closure 
and trading respectively:

Cash burn when gyms are closed
During the current period of closure, the 
Group has no revenue and is operating with 
a monthly cash burn (excluding new site 
capital expenditure) of around £5 million. 
This cash burn rate has been minimised as a 
result of significant reductions in operating 
costs and the following UK Government 
support:

•  £1.1 million per month of Business Rates 
relief, currently due to end August 2021; 
due to there being a cap on the relief of 
£2.0 million in H2 2021;

•  £1.1 million per month of furlough  

income support from the Coronavirus 
Job Retention Scheme (‘CJRS’), currently  
due to end when we reopen in April  
2021; and

•  £0.5 million per month from Local 

Restrictions Support Grants (LRSG) 
ongoing until we re-open in April 2021.

In addition to the ongoing support the Group 
will also benefit from one-off Government 
grant of £27,000 per site; these grants have 
a total one-off benefit of c.£4.5 million to the 
Group, of which £2.2 million had been 
received from the relevant local authorities 
before 28 February 2021. 

While gyms remain closed and with current 
levels of Government support, the business 
is operating with monthly cash burn of  
c.£5.0 million. This cash burn assumes  
c.£2.5 million of rent being paid each month, 
which is the ‘normalised’ level of rent per 
month excluding the impact of rent deferrals. 
A total of £3.6 million of rent deferred from 
2020 is due to be repaid over the course of 
2021, in addition to the ‘normalised’ level of 
£2.5 million per month. Any further deferrals 
agreed will improve cash flow in the closure 
period and extend the period of closure for 
which the Group would be able to operate. 

Trading when gyms are open
As at 28 February 2021 the Group had 
547,000 members, all on ‘free freeze’, down 
from 578,000 on 31 December 2020. During 
the ongoing period of closure we expect 
membership to reduce further at a similar 
rate to recent weeks; this rate of 
membership loss is lower than in the first 
national lockdown from March to July 2020 
and the second national lockdown in 
November 2020.

When gyms reopen our subscription 
revenue starts immediately and in the 
periods of trading between national 
lockdowns in 2020 the business operated 
profitably. The profitability of the Group after 
the gyms reopen from the current lockdown 
will depend on the membership level and 
the level of UK Government financial 
support. Whilst we continue to receive the 
benefit of Business Rates relief, which is 
anticipated until the end of August 2021, the 
business would require approximately 
540,000 members to be break even at the 
cash flow level. When the benefit of Business 
Rates relief ends, the cost base of the 
business increases by c.£1.1 million per 
month, increasing the cash flow break-even 
point to around 610,000 members. 

Although there is uncertainty over the level 
of continued Government support and the 
speed of recovery in membership once 
gyms have reopened, it is the Directors 
expectation that the business will be close 
to break even at a cash flow level when 
gyms reopen and from that point the 
recovery in membership will improve 
profitability and cash flow, therefore 
reducing net debt and increasing liquidity 
headroom. 

In December 2020, the Group amended the 
New Bank Facility to extend it from 18 
months to 24 months (now due to end June 
2022 at which point the terms of the original 
£70 million RCF will apply) and to set new 
covenants based on a revised business 
plan. The Group met the covenant test for 
December 2020. As a result of the national 
lockdown in early 2021 the Group agreed 
with its lending banks a waiver of the March 
2021 covenant test. The June 2021 covenant 
test is based on a cumulative EBITDA for H1 
2021 and was set at a level that allowed for 
up to one month of closure in that six month 
period; with the current lockdown being at 
least three months we will not be able to 
meet the June 2021 covenant test. As our 
plan anticipates meeting all subsequent 
covenant tests, we anticipate that our 
lending banks will provide flexibility on the 
June 2021 test although no such agreement 
has been reached. We have agreed with the 
banks that discussions regarding future 
covenant tests will take place during April/
May 2021 once there is further visibility on 
the external environment, levels of 
government support and whether gyms 
have reopened. 

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCEWhile the review has considered all the 
principal risks identified by the Group, 
severe but plausible events were focused on 
for enhanced stress testing. These included 
a slower recovery in membership numbers 
vs the base case plan and also a reverse 
stress test in which a further national 
lockdown occurs in the Autumn/Winter of 
2021/22. In both the downside scenarios and 
the reverse stress test scenario mitigating 
actions were then modelled. Key mitigating 
actions included slowing the rollout 
programme, agreeing covenant waivers, 
moving to a minimum level of maintenance 
capital expenditure and IT capital 
expenditure and reductions in discretionary 
expenditure in order to preserve cash. 

The principal risks detailed above which 
have the greatest effect on financial results 
are considered to be business interruption, 
operational gearing, member experience, 
support of lenders and economic 
conditions, with each of these risks being 
significantly increased as a consequence of 
COVID-19 as shown in the risk heatmap on 
page 47. Although the Group’s response to 
the COVID-19 crisis is management’s primary 
focus at this time, the Directors consider the 
longer term opportunity in the UK health and 
fitness market to remain substantial, with 
further opportunity created by the reduction 
in certain risks as a consequence of 
COVID-19, in particular ease of acquiring 
sites for organic rollout and weaker 
competition. The Directors consider that the 
Group will be very well placed to take 
advantage of these opportunities once it has 
come through the COVID-19 crisis.

52

STRATEGIC REPORT
PRINCIPAL RISKS
AND UNCERTAINTIES
CONTINUED

The Directors have considered a reverse 
stress test scenario in which it is assumed 
the current lockdown ends at the end of 
April 2021 (vs Government target date for 
reopening gyms of 12 April 2021) and a new 
lockdown starts in November 2021 (matching 
the timing of the winter lockdown in 
November 2020) and continues indefinitely, 
with the business trading in the months 
between lockdowns on an approximately 
cash flow neutral basis. In such a scenario 
the Group would be able to continue 
operating until March 2022 before reaching 
the £100 million borrowing capacity. In such 
circumstances additional options may be 
available to mitigate the impact on the 
Group’s liquidity and cash flow including:  
(i) further reductions in operating and capital 
expenditure; (ii) additional support from the 
UK Government; (iii) extension of debt 
facilities; (iv) continued deferral of, or 
reductions in, rent payments to landlords;  
(v) the potential to raise additional funds 
from third parties. In the reverse stress test 
scenario, the closures from November 2021 
onwards would result in EBITDA losses in  
Q4 2021 and as a result the Q4 2021 
covenant test would not be met.

Whilst the Group has secured sufficient 
liquidity, via the raising of equity and 
additional debt facilities, to finance 
operations through most reasonable 
scenarios, it may be necessary in certain 
downside scenarios to extend the term of the 
£30.0 million New Bank Facility beyond June 
2022. The Directors also consider it to be a 
plausible risk that current covenant targets 
after June 2021 will not be met due to the 
impact of further closure or a slower recovery 
in membership numbers due to changes in 
members’ behaviour. In the event that the 
Group fails to meet one or more of its 2021 
debt covenants, the Directors believe it likely 
that further agreement could be reached with 
the lending banks to waive or amend 
covenants as part of a revised business plan. 
However, no such commitment for further 
covenant waivers (beyond the March 2021 
waiver already agreed) is currently in place 
with the lending banks.

The Directors have concluded that the 
potential impact of COVID-19 described 
above and uncertainty over possible 
mitigating actions, including covenant 
waivers or extending the New Bank Facility, 
represents a material uncertainty that may 
cast significant doubt about the Group’s 
ability to continue as a going concern. 
However, having assessed the financial 
forecasts, sensitivities and possible 
mitigating actions, the Board has a 
reasonable expectation that the Group  
has adequate resources to continue in 
operational existence for the next 12 months 
and therefore the Directors continue to 
adopt the going concern basis in preparing 
these financial statements. 

Accordingly, these financial statements do 
not include any adjustments to the carrying 
amount or classification of assets and 
liabilities that would result if the Group were 
unable to continue as a going concern.

VIABILITY
In accordance with provision 31 of the UK 
Corporate Governance Code 2018, the 
Directors have assessed the viability of the 
Group taking into account the Group’s 
current position and the potential impact of 
the principal and emerging risks 
documented above that would threaten its 
business model, future performance, 
solvency or liquidity. 

As indicated under the Going Concern 
assessment above, the Directors have 
concluded that the potential impact of the 
COVID-19 pandemic described above and 
uncertainty over possible mitigating actions 
represents a material uncertainty that may 
cast significant doubt on the Group’s ability 
to continue as a going concern. 
Nevertheless, as stated above the Directors 
have a reasonable expectation that the 
Group has adequate resources to continue 
in operational existence for the next 12 
months and that the Company will be able to 
continue in operation and meet its liabilities 
as they fall due over the period to 
31 December 2023. 

The Directors have determined that the  
33 month period to 31 December 2023 is  
an appropriate period over which to assess 
its viability statement as:

• 

• 

• 

the Directors review a three-year financial 
plan each year as part of an annual 
strategy review with management and 
the viability analysis is based primarily 
from this forecast;
the period is sufficient to reflect the 
impact that COVID-19 and related 
mitigation plans are likely to have  
on the Group’s performance and  
cash flows; and
it is also sufficient to reflect the return to 
stable (pre-COVID) mature membership 
numbers and see the maturation of new 
sites opened in 2019 and 2020.

The Board also carried out a robust 
assessment of the principal risks facing the 
Group, including those that would threaten 
its growth drivers, future performance, 
solvency or liquidity. As noted above the 
Board has also performed specific stress 
testing on the impact of the COVID-19 
pandemic. The outputs from these reviews 
were then used to perform liquidity and debt 
covenant headroom analysis on the strategic 
plan and the COVID-19 scenarios, including 
the downside sensitivity reviews that were 
based on principal risks. 

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 202053

NON-FINANCIAL  
INFORMATION STATEMENT

The table below sets out where stakeholders can find information in our Strategic Report that relates to non-financial matters detailed under 
section 414CB of the Companies Act 2006.

REPORTING REQUIREMENT

WHERE TO FIND  
FURTHER INFORMATION

ENVIRONMENTAL 
MATTERS

Sustainability Report – environmental 
responsibility and greenhouse gas information

EMPLOYEES

Sustainability Report
Chief Executive’s Statement 
Principal Risks – staff retention

PAGE

38-39

30-41
8-11
49

HUMAN RIGHTS

Modern Slavery Act Statement1
Human rights, anti-bribery and anti-corruption

35

SOCIAL MATTERS

Sustainability Report 

30-41

SUMMARY OF RELEVANT POLICIES  
IF APPLICABLE

Our environmental strategy is set out on 
page 38.

The Company has relevant training for all 
employees which is served via a training 
portal. Our employee-related policies and 
procedures which include our privacy 
notice, family-friendly and inclusivity 
policies, and all work-related policies are 
available to all employees online.

It is prohibited for any employee or person 
working on our behalf to offer, give, request or 
accept any bribe. the Company has an 
Anti-Bribery Policy which sets out the relevant 
procedures, as described on page 35. The 
Company also has a Whistleblowing Policy.

Our strategic approaches to diversity and 
equal opportunity and promoting wellbeing 
are set out on pages 36 and 37.

Our Diversity & Inclusion Manifesto can be 
found on our website www.tggplc.com.

BUSINESS  
MODEL 

Business Model

16-17

An explanation of the business model can 
be found on page 16.

PRINCIPAL  
RISKS

Principal Risks and Uncertainties

46-52

The Board has a process for considering 
the principal risks (page 46) as set out in 
the Audit and Risk Committee Report on 
page 68.

NON-FINANCIAL KPIs

Key Performance Indicators

12-13

The Board approves relevant KPIs for use 
in the Strategic Report, as on page 12.

RELATIONSHIPS WITH 
SUPPLIERS, MEMBERS 
AND OTHERS 

S172 statement within the Strategic Report

26-29

The Company has a number of policies 
and procedures underpinning its 
commitment to high standards of business 
conduct, which are available to all staff 
online.

1  The Company’s Modern Slavery Act Statement is available on our website at http://www.tggplc.com.

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE54

GOVERNANCE
CHAIRWOMAN’S INTRODUCTION

DEAR 
SHAREHOLDERS,
I am pleased to introduce the 2020 
Corporate Governance Report on 
behalf of the Board. The Corporate 
Governance Report forms part of 
the Directors’ Report.

“   T H E   B O A R D   F U L LY   S U P P O R T S    
A N D   P R O M O T E S   T H E   C O M PA N Y ’ S  
P U R P O S E   BY   C O N D U C T I N G   I T S  
B U S I N E S S   A C C O R D I N G   T O   T H E  
VA L U E S   –   TA K I N G   T H E   F I R S T   S T E P,  
R E A L N E S S ,   F R I E N D L I N E S S   A N D  
C H A L L E N G I N G   YO U R   L I M I T S .”
P E N N Y   H U G H E S   C B E ,   C H A I R W O M A N

AREAS OF BOARD FOCUS  
IN 2020
Our areas of focus

Board activities

STRATEGY

STAKEHOLDERS

FINANCIAL

•  Engagement with industry peers and 
government in relation to COVID-19
•  Site approvals and pipeline reviews 
•  Consideration of sustainability 

matters

•  Restructuring 
•  Performance management and talent 
review of executive management

•  Approval of 2021 Plan 

•  COVID-19 Operating Protocol
•  Furlough and CJRS-related actions
•  Updates on engagement with our 

stakeholders in relation to COVID-19 
disruption 

•  Landlord negotiations

•  Equity placing
•  Engagement with the Company’s 

banks regarding COVID-19

•  Consideration of revised budgets 

and trading plans

•  Approval of 2021 Budget 

TECHNOLOGY

•  Launch of busyness tracker
•  Website upgrades 
•  Contactless entry to the gyms 

GOVERNANCE

•  Approval of the Annual Report
•  AGM under Stay at Home Measures
•  Board succession planning 
•  Diversity and inclusion matters
•  Launch of the Health & Safety and 

Wellbeing Committee 

•  Effectiveness reviews of the Board 

and Committees

AREAS OF BOARD FOCUS  
IN 2021
To date in 2021 the Board has focused on:
•  preparation of the Company’s year end reports; 
•  reviewing outcomes and agreeing actions relating to 

Board evaluation; 

•  succession planning and rotation of Board and Committee 

roles and responsibilities; 
the appointment and induction of new Directors; 

• 
•  receiving reports from ExCo on reopening plans for sites, 
operational matters relating to the closure period and 
updates on progress of projects; and

•  sustainability reporting.

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020 
55

GOVERNANCE AND 
COMPLIANCE STATEMENT
Through the year and as at the date of this report, except where 
noted below, the Company has complied with the Code by 
applying the principles and reporting against the provisions in 
the Annual Report as a whole. 

In respect of Provision 36, the Company does not currently have 
formal post-termination of employment share ownership 
guidelines in place. Share ownership guidelines are in place for 
Executive Directors and the Founder Director. The Remuneration 
Committee has stated its intention to review this during the term 
of the current Remuneration Policy, which was approved by 
shareholders in 2019. More information is on page 85. 

Following the retirement of Paul Gilbert from the Board at the 
Company’s AGM, David Kelly will be appointed as Audit and Risk 
Committee Chair. The Company has considered the 
requirements of Provision 24 in relation to the future composition 
of the Audit and Risk Committee and has set out its satisfactory 
conclusions on page 59.

Where to find information against each
of the Code principles:

Board leadership and purpose 
•  Board of Directors, page 56
•  Sustainability Report, page 30
•  Working with our stakeholders, pages 26-29
•  Company overview, pages 2-3

Division of responsibilities 
•  Corporate Governance Report, page 59
•  Board Evaluation Report, page 64

Composition, succession and evaluation 
•  Board Evaluation Report. page 64
•  Corporate Governance Report, page 59
•  Nomination Committee Report, page 65

Audit, risk and internal control 
•  Audit and Risk Committee Report, page 68
•  Directors’ Responsibility Statement, page 94
•  Principal Risks and Uncertainties, page 46

Remuneration 
•  Remuneration Report, pages 71-89

A

B

C

D

E

Purpose and culture
The Gym Group’s purpose is to break down barriers to fitness for all, 
and the Board fully supports and promotes this by conducting its 
business according to the values – taking the first step, realness, 
friendliness and challenging your limits – and considering the 
interests of stakeholders in our decision making. The Board 
continues to be committed to ensuring that the Group operates with 
high standards of corporate governance. We believe it is important 
that the governance structure supports the success of the 
Company’s strategy and ensures the creation and preservation of 
shareholder value, as well as benefiting other stakeholders. 

Ways of working
The Board’s normal ways of working were also disrupted by the 
outbreak of COVID-19 in the UK, and the Board has demonstrated 
adaptability in moving to virtual working, changing our pattern of 
meetings and being flexible in our annual agenda to ensure 
meetings remained effective and key matters related to COVID-19 
were given ample Board attention. We also held our 2020 AGM under 
stringent Stay at Home measures, ensuring that we preserved 
people’s safety while facilitating shareholder participation by proxy 
voting, inviting questions in advance, and keeping shareholders up 
to date on arrangements with update announcements.

Stakeholders
During the year, we have ensured that the interests of stakeholders 
are a key part of Board decision making. Our report on how we 
manage the business in the interests of our stakeholders is set out 
on pages 26-29, including examples of activities the Board has 
carried out in the year. The Board’s decision making has been 
focused on balancing the interests of our stakeholder groups 
through the COVID-19 crisis. The Board also considered the need to 
have regard to the interests of our stakeholders as part of its 
succession planning and composition review carried out in the year, 
which is detailed on page 66.

Board evaluation
In this report we have also described our Board evaluation process 
in respect of the year, set out on page 64. As part of this process, in 
accordance with the Corporate Governance Code, we reviewed our 
composition and concluded that there was an effective balance of 
skills, experience and knowledge. The Nomination Committee is 
responsible for keeping composition, tenure and succession 
planning under review and making recommendations as appropriate, 
and will continue to do so in 2021. The dates of Directors’ service 
contracts are on page 88.

The remainder of this report explains in more detail the corporate 
governance structure in place, including our Board and Committee 
structure, described on page 60, our policies, including our Diversity 
and Inclusion Policy which is described in the report of the 
Nomination Committee on page 65, and protocols on internal 
controls, which is discussed in more detail in the Report of the Audit 
and Risk Committee on pages 68 to 70. I hope that you find these 
pages useful.

Penny Hughes
Chairwoman
18 March 2021

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE56
56

THE GYM GROUP PLC
ANNUAL REPORT AND ACCOUNTS 2020

GOVERNANCE
BOARD OF DIRECTORS

Committees

Career

PENNY HUGHES
Independent  
Non-Executive 
Chairwoman

Penny has served on the 
boards of directors of 
firms across the 
consumer, media, 
technology and finance 
sectors. 

The majority of Penny’s 
executive career was 
spent at Coca-Cola, 
where she was 
appointed President of 
Coca-Cola Great Britain 
& Ireland in 1992.

RICHARD DARWIN
Chief Executive Officer

MARK GEORGE
Chief Financial Officer

JOHN TREHARNE
Founder Director

EMMA WOODS

DAVID KELLY

RIO FERDINAND

WAIS SHAIFTA

Non-Executive Director

Non-Executive Director

Non-Executive Director

Non-Executive Director

None

John founded The Gym 
in 2007 and has over 20 
years’ experience in the 
health and fitness 
industry. 

John launched Dragons 
Health Club plc in 1991, 
before its flotation on 
AIM in 1997 and sale to 
Crown Sports plc in 
2000.

Mark has held senior 
roles in finance, strategy 
and general 
management in a 
number of leading 
consumer businesses 
including Tesco, Asos 
and most recently Auto 
Trader PLC, where he 
was Deputy CFO and a 
member of the 
Operational Leadership 
Team. 

He started his career as 
a management 
consultant with 
McKinsey & Co.

Richard possesses 
extensive experience 
working for leisure and 
FMCG companies in the 
UK and internationally, 
including The Rank 
Group, Hard Rock Café 
International and Diageo. 
He qualified as a 
chartered accountant 
with Coopers & Lybrand. 

He has previously held 
the positions of Chief 
Financial Officer of 
Essenden plc (now Ten 
Entertainment Group 
plc) from 2009 to 2015 
and Chief Financial 
Officer of Paramount 
Restaurants from 2003 
to 2008.

Richard served as The 
Gym Group’s Chief 
Financial Officer from 
2015 to 2018.

Board skills and 
experience

Penny has taken a 
hands-on role in leading 
the business
throughout her time as 
Chairwoman. Penny 
leads the Board in 
strategic matters, 
engages closely with the 
Executive Directors, 
visits operations 
extensively, and takes an 
active role in furthering 
initiatives across the 
business such as 
sustainability and 
diversity and inclusion.

Richard has led the 
business strongly 
through the disruption of 
the pandemic, including 
continuing to develop a 
talented and stable team 
of executives.

Richard’s detailed 
knowledge of The Gym 
Group and background 
in leisure businesses 
supports his 
development of the 
business’s strategy  
and financial delivery.

Mark brings his quality 
experience in consumer 
plcs to the Board and 
executive team. Mark is 
diligent, sets high 
standards and has 
demonstrated flexibility 
and leadership in 
managing the financial 
operations of the 
business well through 
COVID-19 disruption, 
including working closely 
with our lenders and 
continuing to develop 
the finance function.

John’s wealth of 
operational and 
leadership experience 
and knowledge of 
industry trends offers the 
Board valuable context 
to develop its strategy 
and inform its decisions. 
As founder, John has an 
unmatched network of 
industry connections 
used to support our 
business.

Other appointments

iQ Student 
Accommodation 
– Adviser
Riverstone Living – Chair
Form3 – Non-executive 
Director 

None

None

ukactive – Board 
member
Frame – Chairman
Jigsaw South East – 
Chair of Trustees

Committees 

  Nomination Committee 

  Audit and Risk Committee 

  Remuneration Committee

marketing experience 

within the FMCG and 

leisure sector. 

Emma is currently the 

Chief Executive Officer  

at Wagamama and 

previously has held 

Marketing Director roles 

at Merlin Entertainments 

Non-Executive Chairman 

plc, Pizza Express and 

of Betterbathrooms (UK), 

Unilever.

PAUL GILBERT

Senior Independent 

Non-Executive Director

Paul is an economics 

graduate from the 

University of Cambridge 

and a Chartered 

Accountant. 

He has previously held 

the positions of Chief 

Financial Officer of TJ 

Hughes, National Car 

Parks and Matalan, and 

Clothingsites.co.uk, 

Hiring Hub, and Sykes 

Cottages. Paul was also 

previously Non-

Executive Director of 

New Look Retailers. 

Paul was the Non-

Executive Chairman of 

The Gym from February 

2012 until September 

2015.

Emma has wide-ranging 

David is an experienced 

Following his football 

Wais has gathered 

including #5Magazine,  

currently CEO at Push 

digital operating 

executive. 

career, Rio has pursued 

a number of interests in 

business, broadcasting 

David was previously the 

and charity work, 

Operations Director at 

Amazon in the UK from 

1998 to 2000, the Chief 

Operating Officer at 

Lastminute.com from 

2000 to 2003, the Vice 

President, Operations/

Chief Operating Officer 

at eBay from 2003 to 

2007 and Senior Vice 

at Rackspace from 2010 

to 2012.

a lifestyle brand that 

spans online content 

and fashion. Rio is a 

television pundit for  

BT Sport as well as an 

author and filmmaker 

and works collaboratively 

with young people 

through the Rio 

Rio is a passionate 

advocate for fitness, 

mental health and 

wellbeing and diversity.

President of International 

Ferdinand Foundation. 

substantial e-commerce 

expertise from a number 

of leading online 

businesses. He is 

Doctor, one of the 

leading digital 

healthcare companies  

in Europe, working in 

partnership with the NHS 

to connect thousands of 

patients each week with 

clinicians. Before joining 

Push Doctor, Wais was 

previously Director of 

Global Operations at 

Treatwell, and prior to 

that was International 

Operations Director at 

Just Eat.

Paul is a Chartered 

Accountant with a strong 

finance background and 

experience of multi-site 

retail businesses. As our 

Audit and Risk 

Committee Chair, Paul 

brings recent, relevant 

and robust financial 

experience to the 

Committee and the 

Emma brings the Board 

David draws on his 

Rio’s advocacy for 

valuable commercial 

extensive plc experience 

fitness, mental health 

and operational insights 

from a wide range of 

and wellbeing and 

into multi-site leisure 

businesses, which is key 

to the Board’s 

development of the 

technology and product 

diversity means that  

he brings a unique 

businesses. His 

understanding of 

technology development 

on our colleague and 

Company’s strategy. As a 

is particularly valuable to 

membership profile, 

current executive leader, 

our development. David 

she offers perspective 

brings his thorough 

which will form a key part 

of the Board’s strategy in 

on the challenges facing 

understanding of listed 

recovery. Rio’s insight 

Board as a whole. Paul is 

hospitality and leisure 

available to all 

stakeholders in his 

capacity as SID.

brings relevant challenge 

Committee Chair, his 

businesses. Emma 

and support to the 

executive team with 

particular focus on 

meeting customer 

expectations. 

plc matters to the 

Remuneration 

Committee 

responsibilities.

memberships and Board 

and our strategic 

Wais’s background in 

leading technology 

businesses gives him a 

strong understanding of 

the vital role technology 

ever more relevant to 

members. Wais is an 

executive leader in a 

healthcare business and 

is well aligned with our 

purpose to provide 

access to affordable 

fitness for all. 

perspective to the Board 

plays in our drive to be 

Grip-UK Limited – 

Wagamama –  

Chair and Audit Chair  

Non-Executive Chairman

Chief Executive Officer

of Simply Business; Chair  

Push Doctor – CEO

into our key market 

demographics will 

support our continued 

pursuit of our purpose 

priorities as we recover 

to grow again.

FE Luxury Travel, 

Football Escapes, 

Legacy Sports and 

Education Foundation, 

Rio Ferdinand 

Foundation – Director 

of Pure360 and Camelot 

Global Lottery Solutions 

Ltd; Senior Independent 

Director and Chair of the 

Remuneration Committee 

of On the Beach Group 

plc; Chair of the 

Remuneration Committee 

of Reach plc; Audit Chair 

of Forest Holidays; 

Non-Executive Director  

of Holiday Extras. 

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020 
 
 
 
 
 
 
 
 
 
     
PENNY HUGHES

Independent  

Non-Executive 

Chairwoman

RICHARD DARWIN

Chief Executive Officer

MARK GEORGE

Chief Financial Officer

JOHN TREHARNE

Founder Director

PAUL GILBERT
Senior Independent 
Non-Executive Director

EMMA WOODS
Non-Executive Director

DAVID KELLY
Non-Executive Director

RIO FERDINAND
Non-Executive Director

WAIS SHAIFTA
Non-Executive Director

57

Committees

Career

None

Penny has served on the 

Richard possesses 

boards of directors of 

firms across the 

consumer, media, 

extensive experience 

working for leisure and 

FMCG companies in the 

technology and finance 

UK and internationally, 

Mark has held senior 

roles in finance, strategy 

and general 

management in a 

number of leading 

John founded The Gym 

in 2007 and has over 20 

years’ experience in the 

health and fitness 

industry. 

sectors. 

including The Rank 

Group, Hard Rock Café 

consumer businesses 

including Tesco, Asos 

The majority of Penny’s 

International and Diageo. 

and most recently Auto 

He qualified as a 

chartered accountant 

Trader PLC, where he 

was Deputy CFO and a 

with Coopers & Lybrand. 

member of the 

John launched Dragons 

Health Club plc in 1991, 

before its flotation on 

AIM in 1997 and sale to 

Crown Sports plc in 

executive career was 

spent at Coca-Cola, 

where she was 

appointed President of 

Coca-Cola Great Britain 

& Ireland in 1992.

Operational Leadership 

2000.

Team. 

He started his career as 

a management 

consultant with 

McKinsey & Co.

He has previously held 

the positions of Chief 

Financial Officer of 

Essenden plc (now Ten 

Entertainment Group 

plc) from 2009 to 2015 

and Chief Financial 

Officer of Paramount 

Restaurants from 2003 

to 2008.

Richard served as The 

Gym Group’s Chief 

Financial Officer from 

2015 to 2018.

Board skills and 

experience

Penny has taken a 

Richard has led the 

hands-on role in leading 

business strongly 

talented and stable team 

standards and has 

the business

throughout her time as 

Chairwoman. Penny 

leads the Board in 

strategic matters, 

engages closely with the 

Executive Directors, 

visits operations 

extensively, and takes an 

active role in furthering 

initiatives across the 

business such as 

sustainability and 

diversity and inclusion.

through the disruption of 

the pandemic, including 

continuing to develop a 

of executives.

Richard’s detailed 

knowledge of The Gym 

Group and background 

in leisure businesses 

supports his 

development of the 

business’s strategy  

and financial delivery.

Mark brings his quality 

experience in consumer 

plcs to the Board and 

executive team. Mark is 

diligent, sets high 

demonstrated flexibility 

and leadership in 

managing the financial 

operations of the 

business well through 

COVID-19 disruption, 

with our lenders and 

continuing to develop 

the finance function.

John’s wealth of 

operational and 

leadership experience 

and knowledge of 

industry trends offers the 

Board valuable context 

to develop its strategy 

and inform its decisions. 

As founder, John has an 

unmatched network of 

industry connections 

used to support our 

including working closely 

business.

Paul is an economics 
graduate from the 
University of Cambridge 
and a Chartered 
Accountant. 

He has previously held 
the positions of Chief 
Financial Officer of TJ 
Hughes, National Car 
Parks and Matalan, and 
Non-Executive Chairman 
of Betterbathrooms (UK), 
Clothingsites.co.uk, 
Hiring Hub, and Sykes 
Cottages. Paul was also 
previously Non-
Executive Director of 
New Look Retailers. 

Paul was the Non-
Executive Chairman of 
The Gym from February 
2012 until September 
2015.

Paul is a Chartered 
Accountant with a strong 
finance background and 
experience of multi-site 
retail businesses. As our 
Audit and Risk 
Committee Chair, Paul 
brings recent, relevant 
and robust financial 
experience to the 
Committee and the 
Board as a whole. Paul is 
available to all 
stakeholders in his 
capacity as SID.

Other appointments

None

None

Grip-UK Limited – 
Non-Executive Chairman

Wagamama –  
Chief Executive Officer

iQ Student 

Accommodation 

– Adviser

Riverstone Living – Chair

Form3 – Non-executive 

Director 

ukactive – Board 

member

Frame – Chairman

Jigsaw South East – 

Chair of Trustees

Emma has wide-ranging 
marketing experience 
within the FMCG and 
leisure sector. 

Emma is currently the 
Chief Executive Officer  
at Wagamama and 
previously has held 
Marketing Director roles 
at Merlin Entertainments 
plc, Pizza Express and 
Unilever.

David is an experienced 
digital operating 
executive. 

David was previously the 
Operations Director at 
Amazon in the UK from 
1998 to 2000, the Chief 
Operating Officer at 
Lastminute.com from 
2000 to 2003, the Vice 
President, Operations/
Chief Operating Officer 
at eBay from 2003 to 
2007 and Senior Vice 
President of International 
at Rackspace from 2010 
to 2012.

Following his football 
career, Rio has pursued 
a number of interests in 
business, broadcasting 
and charity work, 
including #5Magazine,  
a lifestyle brand that 
spans online content 
and fashion. Rio is a 
television pundit for  
BT Sport as well as an 
author and filmmaker 
and works collaboratively 
with young people 
through the Rio 
Ferdinand Foundation. 
Rio is a passionate 
advocate for fitness, 
mental health and 
wellbeing and diversity.

Wais has gathered 
substantial e-commerce 
expertise from a number 
of leading online 
businesses. He is 
currently CEO at Push 
Doctor, one of the 
leading digital 
healthcare companies  
in Europe, working in 
partnership with the NHS 
to connect thousands of 
patients each week with 
clinicians. Before joining 
Push Doctor, Wais was 
previously Director of 
Global Operations at 
Treatwell, and prior to 
that was International 
Operations Director at 
Just Eat.

Emma brings the Board 
valuable commercial 
and operational insights 
into multi-site leisure 
businesses, which is key 
to the Board’s 
development of the 
Company’s strategy. As a 
current executive leader, 
she offers perspective 
on the challenges facing 
hospitality and leisure 
businesses. Emma 
brings relevant challenge 
and support to the 
executive team with 
particular focus on 
meeting customer 
expectations. 

Wais’s background in 
leading technology 
businesses gives him a 
strong understanding of 
the vital role technology 
plays in our drive to be 
ever more relevant to 
members. Wais is an 
executive leader in a 
healthcare business and 
is well aligned with our 
purpose to provide 
access to affordable 
fitness for all. 

Push Doctor – CEO

Rio’s advocacy for 
fitness, mental health 
and wellbeing and 
diversity means that  
he brings a unique 
perspective to the Board 
on our colleague and 
membership profile, 
which will form a key part 
of the Board’s strategy in 
recovery. Rio’s insight 
into our key market 
demographics will 
support our continued 
pursuit of our purpose 
and our strategic 
priorities as we recover 
to grow again.

FE Luxury Travel, 
Football Escapes, 
Legacy Sports and 
Education Foundation, 
Rio Ferdinand 
Foundation – Director 

David draws on his 
extensive plc experience 
from a wide range of 
technology and product 
businesses. His 
understanding of 
technology development 
is particularly valuable to 
our development. David 
brings his thorough 
understanding of listed 
plc matters to the 
Remuneration 
Committee Chair, his 
Committee 
memberships and Board 
responsibilities.

Chair and Audit Chair  
of Simply Business; Chair  
of Pure360 and Camelot 
Global Lottery Solutions 
Ltd; Senior Independent 
Director and Chair of the 
Remuneration Committee 
of On the Beach Group 
plc; Chair of the 
Remuneration Committee 
of Reach plc; Audit Chair 
of Forest Holidays; 
Non-Executive Director  
of Holiday Extras. 

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE 
 
 
 
 
 
 
 
 
 
     
58

GOVERNANCE
EXECUTIVE COMMITTEE

BARNEY HARRISON 
Chief Commercial Officer
Barney is an experienced marketing and 
eCommerce professional. He has held a 
number of senior marketing positions at 
Sky, including the Head of Multi-
Channel Acquisition, Head of Direct 
Marketing and eCommerce (ROI) and 
Head of Media and Acquisition (Sky 
Betting and Gaming). 

Barney joined The Gym in 2016, and  
in 2019 was promoted to Chief 
Commercial Officer. Since 2020,  
Barney has also led our central 
operations function.

ANN-MARIE MURPHY
Chief People Officer
Ann-marie joined The Gym Group in 
April 2018. She has over 15 years’ 
experience across a variety of senior 
Human Resources roles, particularly in 
the travel and retail industries. Before 
joining The Gym Group, Ann-marie was 
Group Human Resources Director at 
New Look Retailers. 

At the start of 2021, Ann-marie took on 
the additional responsibility for our  
Gym operations across the UK,  
in addition to running the  
People function.

JASPER MCINTOSH
Chief Information Officer
Jasper has headed The Gym Group’s 
technology operation since 2011, joining 
the Executive Committee in 2014. An 
experienced technology director, 
Jasper has previously delivered high 
profile projects for GlaxoSmithKline, 
Global Fund, the NHS and the French 
Presidential Palace. While at The Gym 
Group, he has overseen a major 
programme of digital transformation, 
introducing significant new digital 
experiences and data & analytics 
capabilities.

DAVID MELHUISH
Development Director
David joined The Gym Group in April 
2013 and has successfully opened over 
140 gyms to date. He was previously 
Head of Development & Facilities at 
Central England Co-operative managing 
a diverse trading estate of over 300 
properties.

Richard Darwin, CEO, and Mark George, CFO, are also members of our Executive Committee, and their biographies are on page 56. 

HOW THE BOARD AND EXECUTIVE COMMITTEE  
WORK TOGETHER
The Board and ExCo work closely together to ensure the robust governance of the business and successful execution of our strategy.  
Over the year, the Board and ExCo have worked closely on managing matters related to COVID-19 remediation actions and developing  
the strategy for 2021. The ExCo team’s biographies can be seen set out above.

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 202059

CORPORATE GOVERNANCE REPORT

BOARD GOVERNANCE
The Board and Committees
As at the date of this report, the Board comprises nine members:
•  Non-Executive Chairwoman
•  Five Independent Non-Executive Directors, of which one acts as 

Senior Independent Director

•  Two Executive Directors
•  Founder Director

Two Independent Non-Executive Directors, Wais Shaifta and Rio 
Ferdinand, joined the business on 1 February 2021, and Senior 
Independent Director Paul Gilbert will retire from the Board at the 
time of the Company’s AGM. 

The Chairwoman, Penny Hughes, was deemed independent  
on appointment. 

The Board feels there is an appropriate succession plan for Board 
representation to ensure a continued appropriate combination of 
Executive and Non-Executive Directors. A full list of Directors and 
biographies is set out on pages 56-57, which include summaries  
of the skills and experiences each Director brings to the Board.

Board and Committee composition and orderly succession will be a 
focus for Directors in the coming year. Our Remuneration Committee 
continues to be made up of Independent Non-Executive Directors. 
Our Nomination Committee is made up of a majority of Independent 
NEDs, with the Founder Director and CEO also being members. 

The Board is satisfied that there is a sufficient balance between 
Executive and Non-Executive Directors on the Board to ensure that 
no one individual has unfettered decision-making powers, and that 
the Board has the appropriate balance of skills, experience, 
independence and knowledge of the Company to enable it to 
discharge its duties and responsibilities effectively.

The primary responsibility of the Board is to promote the long term 
success of the Company and to grow shareholder value sustainably. 
The Board has responsibility for the management, direction and 
performance of the Group and for ensuring that appropriate resources 
are in place to achieve its strategy. The Board directs and reviews the 
Group’s operations within an agreed framework of controls, allowing 
risk to be assessed and managed within permitted parameters.

The Board has established a formal schedule of matters reserved for 
its approval and has delegated other specific responsibilities to its 
principal Committees: the Audit and Risk Committee, Remuneration 
Committee and Nomination Committee. Each of the Committee’s 
roles and responsibilities are set out in formal terms of reference, 
which are determined by the Board and available on the Company’s 
website. Reports from each of these Committees are provided on 
pages 65 to 89. In addition, in 2020 the Board formed the Health & 
Safety and Wellbeing Committee, with formal responsibility for 
oversight of COVID-secure operating protocols and material 
updates, and reviewing the effectiveness of, the Group’s health and 
safety risk and control processes. A report on the business of the 
HSW Committee is on page 64. 

Compliance with the Code
Our compliance and governance statement is on page 55. 

In respect of Provision 36, the Company does not currently have
formal post-termination of employment share ownership guidelines 
in place. The applicable share ownership guidelines under the 
Remuneration Policy are set out on page 85. In accordance with the 
Remuneration Policy, Executive Directors’ PSP awards have had a 
two-year holding period applied since 2018. The Remuneration 
Committee has stated its intention to consider the appropriateness 
of extending the application of the share ownership guidelines for a 
period post termination of employment during the anticipated 
three-year term of the current Remuneration Policy, which was 
approved by shareholders in 2019. More information is on page 85.

Once Paul Gilbert retires from the Board at the Company’s AGM, 
David Kelly will be appointed as Audit and Risk Committee Chair  
and Wais Shaifta will join the Committee. The Committee has 
considered Provision 24 in relation to the future composition of the 
Audit and Risk Committee when Paul Gilbert retires from the Board. 
When considering appointments to the Committee to replace Paul 
Gilbert, the Board has considered the rotation of Directors to ensure 
that the Committee retains recent and relevant financial experience. 
In addition to the commercial skills, length of service and experience 
of the Committee members, the Committee is well supported by the 
Chairwoman and Executive Directors and the Company’s advisers. 
Taking into account David’s experience of audit committees, the 
Committee’s industry-relevant experience as a whole, the relevant 
financial experience of other Board members who do not sit on the 
Committee, and the support of the Company’s advisers, the 
Committee can continue to discharge its obligations as set out  
in the Audit and Risk Committee Report on pages 68-70. The 
Committee will keep the composition of its Committees under 
regular review to ensure that composition remains appropriate.  
More information on the Board’s succession planning is in the 
Nomination Committee Report. 

BOARD LEADERSHIP
Governance structure and key responsibilities
The Board has established a formal schedule of matters reserved for 
its approval and has delegated other specific responsibilities to its 
principal Sub-Committees: the Audit and Risk Committee, 
Remuneration Committee and Nomination Committee. The Board 
has further established a Health & Safety and Wellbeing Committee. 
Each of the Committee’s roles and responsibilities are set out in 
formal terms of reference, which are determined by the Board. These 
are available for review on the Company’s website. 

All formal Board and Committee meetings are minuted and these 
minutes are formally approved at the following meeting. Board 
minutes contain details of the Directors’ decision-making processes 
and any concerns raised by the Directors. The Board keeps the 
matters reserved for the Board under review, and has agreed the 
current schedule of matters reserved remains effective. The Board 
has agreed to review the matters reserved later in the year, once the 
Group’s operations have fully resumed.

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE60

GOVERNANCE
CORPORATE GOVERNANCE REPORT
CONTINUED

Governance structure and key responsibilities

THE  
BOARD

the Group’s strategic aims, objectives and commercial strategy;
review of performance relative to the Group’s business plans and budgets;

The schedule of matters reserved for the Board includes the consideration and approval of:
• 
• 
•  major changes to the Group’s corporate structure, including acquisitions and disposals;
•  material capital expenditure;
•  Financial Statements and Group dividend policy, including recommendation of the interim and final 

dividends;

•  major changes to the capital structure including tax and treasury management;
•  major changes to accounting policies or practices;
• 
• 
• 

the system of internal control and risk management policy;
the Group’s risk appetite statements; and
the Group’s corporate governance and compliance arrangements. 

BOARD 
COMMITTEES

The Board formally delegates certain matters to one of the Committees set out below.

AUDIT AND RISK
See report on page 68 

REMUNERATION
See report on page 71

NOMINATION
See report on page 65 

HEALTH & SAFETY 
AND WELLBEING
New for 2020  
See report on page 64

Roles and responsibilities

Key responsibility

CHAIRWOMAN

There is a clear separation of responsibilities between the Chairwoman and the Chief Executive Officer. Penny 
Hughes, as Non-Executive Chairwoman, sets the Board agenda and leads discussion and decision making.  
She uses her experience of chairing to promote effective debate and contribution from Executive and  
Non-Executive Board members.

CEO

Richard Darwin, as Chief Executive Officer, leads the Executive Committee, which support him in the operational 
and day-to-day management of the Company. The Non-Executive Directors meet at least once annually without 
Executive Directors present.

SENIOR 
INDEPENDENT 
DIRECTOR ‘SID’

Paul Gilbert fulfils the role of SID on the Board. Paul is available to shareholders if they have concerns that the 
normal channels of Chairwoman, Chief Executive Officer or Chief Financial Officer have failed to resolve, or for 
which such channels of communication are inappropriate. This mode of communication was not used in the year. 
He also acts as intermediary for the other Directors and the Chairwoman, as necessary, and conducts the annual 
appraisal of the Chairwoman. From the Company’s next AGM, when Paul retires from the Board, Emma Woods will 
take on the role of SID. 

EXCO

COMPANY 
SECRETARY

The Executive Committee is responsible for executing the strategy determined by the Board and members 
regularly attend Board meetings to update Directors on progress made against the Company’s agreed  
strategic objectives.

In January 2020, the Company appointed an in-house Company Secretary, with responsibility for ensuring 
effective communication flows between the Board, its Committees, and the Executive Committee.  
The Company Secretary also advises the Board on corporate governance matters and ensures that Board 
procedures are followed. The Company Secretary attends all Board and Committee meetings by invitation  
of the respective Chairs. 

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020BOARD SKILLS AND COMPOSITION
Overview
Pursuant to the delegated authority of the Nomination Committee, 
during the year and in early 2021 the Nomination Committee 
reviewed the structure, size and composition of the Board to ensure 
it has an appropriate balance of skills, diversity, experience, 
knowledge and independence, and made recommendations 
regarding appointments to the Board, succession planning and 
Committee composition. 

In 2021, it is the Board’s intention that the Nomination Committee will 
carry on this continual review of composition by looking at the skills 
matrix of the Board, considering skills, knowledge and experience 
that are necessary and desirable for the successful execution of the 
Company’s strategy.

RELATIONSHIP WITH SHAREHOLDERS
Ensuring a satisfactory dialogue with shareholders and receiving 
reports on the views of shareholders is a matter reserved for the 
Board.

The Board is committed to maintaining good communications with 
existing and potential shareholders based on the mutual 
understanding of objectives. The Group has regular dialogue with 
institutional shareholders in order to develop an understanding of 
their views which is communicated back to, and discussed with, the 
Board. Management also conducts meetings with institutions that 
focus on private clients as a way of extending the Company 
shareholder base. The Chairwoman is also available to shareholders 
and has met several of the Company’s larger shareholders during 
the year.

The Board receives regular investor feedback through our joint 
brokers, Numis and Peel Hunt, both at Board meetings and through 
written updates, as well as via our remuneration consultants who 
provide updates to the Board on institutional shareholder views. 

Presentations given to analysts and investors covering the annual 
and interim results, along with results and further information for 
investors, are included in the investors section of the Company’s 
website at www.tggplc.com. The CEO and CFO hold presentations at 
the time of the half year and full year results, with such presentations 
being made available as audio recordings on the investor website. All 
Board members usually attend the AGM, subject to prevailing 
COVID-19 restrictions. In 2020, the AGM was held in accordance with 
the Stay at Home measures, as a closed meeting with shareholders 
given the opportunity to vote by proxy and submit questions in 
advance. 

Board decision making
The Board considers the interests of the Company’s stakeholders in 
all of its decision making, as described in detail on pages 26-29.

61

BOARD DECISION MAKING 
2020 was a severely disrupted year in which several well-
established ways of working had to be reconsidered and 
carried out differently. 

As part of its decision making, the Board has regard to a variety 
of matters including the interests of various stakeholders, the 
consequences of its decisions in the long term and its long 
term reputation in the marketplace. Usually, the Board holds two 
strategy sessions which consider future plans and initiatives for 
beyond the next 12 months. In 2020, owing to closure periods 
and disruption, the Board held one strategy session in 
November to look ahead to 2021 business plan and to recovery. 

The Directors also review the Budget for the forthcoming year in 
detail. The Executive Committee attend these sessions and 
present to the Board on each of their respective areas of 
responsibility to ensure the Board has all relevant information on 
behalf of stakeholder groups, such as environmental impact, 
community assessment via site appraisals, employee and 
member feedback, and any necessary communications, and to 
ensure that the Board’s strategy is clearly communicated. 

To help reduce risk as part of decision making, the Audit and 
Risk Committee review all key risks that the Company faces, 
which are not limited to those disclosed as principal risks in this 
report. Risks are also considered in detail as part of any 
acquisition made by the Company. The Board draws on all of 
the above resources and processes when considering a major 
strategic decision.

See pages 26 to 29 for Stakeholder engagement

The Board has met virtually through the COVID-19 pandemic, and 
continued to do so in early 2021.

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE62

GOVERNANCE
CORPORATE GOVERNANCE REPORT
CONTINUED

BOARD MEETINGS 
Overview
There were nine scheduled Board meetings held in 2020 and there 
are nine Board meetings scheduled for 2021, one of which is a 
shorter update meeting to review progress of preparation of interim 
financial statements. There are also four scheduled sub-Committee 
meetings of the Board to approve financial and trading statements. 

In addition to our scheduled meetings, following the outbreak of 
COVID-19 in the UK, the Board adapted its ways of working by 
moving to virtual working and meeting online. As part of this, the 
Board agreed to hold more regular informal ad hoc meetings, which 
are considered unscheduled and usually less than an hour in 
duration, to ensure that the team remained connected and provide 
support to and access for the executive team if required. In March 
2020, the Board held two additional ad hoc sub-Committee 
meetings to review and approve matters relating to the Company’s 
Annual Report and Accounts, and thereafter chose to meet on an  
ad hoc basis at weekly intervals through the first national lockdown 
until the Company’s sites reopened in July 2020. 

Eight Audit and Risk Committee meetings were held. This was an 
increased number from 2019, owing to additional considerations 
around preparation of financial reporting and monitoring of the 
changing macroeconomic environment.

Seven Remuneration Committee meetings were held. The additional 
meetings were held to consider remuneration actions taken in 
response to the COVID-19 pandemic, as described in the 
Remuneration Report.

Four Nomination Committee meetings were held to consider the 
appointments of new Non-Executive Directors and Board succession 
planning matters.

The Health & Safety and Wellbeing Committee was first constituted 
in July 2020 and met three times to consider matters relating to the 
Company’s COVID-secure operating protocols.

Since the end of 2020, the Board has moved to fortnightly informal 
virtual meetings in the third national lockdown commencing January 
2021 in addition to its formal, scheduled meetings. This enables the 
Board to maintain regular contact with the executive team and 
facilitates effective decision making when in-person meetings are 
not possible. 

The scheduled Board and Committee meetings have standing 
agenda items, which ensure that all aspects of the business are 
given due consideration. The Board regularly reviews strategic 
matters as part of the standing agenda items. In addition, the Board 
held a strategy meeting in November 2020 with the Executive 
Committee, to review, consider and discuss the strategic plans of the 
Group for 2021 and recovery from COVID-19 disruption. The Board 
intends to keep the number of strategic meetings under review for 
2021. 

Board and Committee attendance 
Our Directors’ attendance and engagement has continued to be 
excellent. Directors’ attendance at the scheduled Board and 
Committee meetings during the year was as follows:

Penny Hughes

Richard Darwin

Mark George

Paul Gilbert

David Kelly

John Treharne

Emma Woods

Board

Nomination  
Committee

Audit and Risk 
Committee

Remuneration 
Committee

Health & Safety 
and Wellbeing 
Committee

9/9

9/9

9/9

9/9

9/9

9/9

9/9

4/4

4/4

–

4/4

4/4

4/4

4/4

–

–

–

8/8

8/8

–

8/8

7/7

–

–

7/7

7/7

–

7/7

3/3

3/3

–

3/3

–

3/3

–

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 202063

BOARD EFFECTIVENESS
Information and support
An agenda and accompanying pack of detailed papers are 
circulated to the Board a week in advance of each Board meeting via 
a secure digital app. Given the fast-paced nature of the business, 
certain relevant information, such as latest trading data up to the 
prior day is shared with Directors at Board meetings. These include 
reports from Executive Directors, other members of senior 
management and external advisers. Members of senior 
management are often invited to present relevant matters to the 
Board. All Directors have direct access to senior management should 
they require additional information on any of the items to be 
discussed, and the Company Secretary if they should wish to 
discuss procedural or administrative matters. The Board and the 
Audit and Risk Committee also receive further regular and specific 
reports to allow the monitoring of the adequacy of the Company’s 
systems of internal controls. 

The information supplied to the Board and its Committees is kept 
under review and is formally assessed on an annual basis as part of 
the Board evaluation exercise to ensure it is fit and proper for 
purpose and that it enables sound decision making.

Training and development
The Company has developed an induction programme to provide 
new Directors with a formal, tailored induction that will include visiting 
several operational locations when possible. The Board and 
Committee standing agenda items include the briefing of Directors 
on a wide range of topics, which include corporate governance and 
regulatory requirements. Additionally, Directors have access to the 
advice and services of the Company Secretary and independent 
and professional advice at the Company’s expense should they 
determine that this is necessary to discharge their duties. 

As part of the Board evaluation and induction processes, the 
Chairwoman has reviewed training and development needs with 
each Director. Overall, the Board feel well trained, and recognise the 
importance of formal training for new Directors or to support role and 
responsibility changes. There was a request for some refresher 
training on Board Committee responsibilities which will be facilitated 
during 2021.

Findings from previous review and progress on actions

Appointment and induction of new Directors
No new Directors were appointed during the year. Wais Shaifta and 
Rio Ferdinand joined the Board on 1 February 2021 and information 
relating to their appointment and induction programme is in the 
Nomination Committee Report on page 65. 

Re-election of Directors
The Board considers all Directors to be effective, committed to their 
roles and to have sufficient time to perform their duties. In 
accordance with the Articles of Association, Penny Hughes, Richard 
Darwin, Mark George, David Kelly, John Treharne and Emma Woods 
will be offering themselves for re-election at the Company’s AGM. 
Wais Shaifta and Rio Ferdinand will be offering themselves for 
election at the Company’s AGM, having joined on 1 February 2021.

Paul Gilbert, after nine years with the Group of which five were as 
Senior Independent Director, will be retiring from the Board and will 
not seek re-election at the AGM.

All of the Directors have service agreements or letters of 
appointment and the details of their terms are set out in the Report 
of the Remuneration Committee. The service agreements and letters 
of appointment are available for inspection at the Company’s 
registered office during normal business hours. 

BOARD EVALUATION AND EFFECTIVENESS
Overview
The Directors are aware of the need to continually monitor and 
improve performance and recognise this can be achieved through 
regular Board evaluations, which provide a valuable feedback 
mechanism for improving Board effectiveness. In addition to regular 
discussions during Board meetings, the Board considers each year 
whether to conduct a formal external performance evaluation of the 
Board, its Committees and the Chairwoman and it was agreed to 
undertake the review internally this year, as in previous years. As the 
Company is outside of the FTSE 350, it is not required to hold an 
external evaluation every three years. However, evaluation plans are 
kept under review on an annual basis.

Key findings for 2019

Actions undertaken 

CONTINUED FOCUS ON ALL ASPECTS  
OF DIVERSITY WITHIN THE COMPANY.

MORE OPPORTUNITIES FOR DIRECTORS  
TO REFRESH AND DEVELOP THEIR 
UNDERSTANDING OF SPECIFIC TOPICS.

CONSIDER WAYS OF ENSURING ROBUST  
AND EFFICIENT GOVERNANCE OVER SITE 
APPROVALS WAS MAINTAINED, SUCH AS 
DEVELOPING A DEDICATED BOARD 
COMMITTEE.

The Nomination Committee reviewed the skills, experience, diversity 
and knowledge of the Board and made two new appointments as well 
as other developments as detailed in the Nomination Committee 
report on page 65. Progress has been made on diversity and inclusion 
initiatives as detailed in the Sustainability Report on page 36 – 37. 

Proposals for refreshing governance training have been carried 
forward into 2021 as new Directors join the Board.

The frequency of site appraisals decreased pursuant to COVID-19 
disruption. Instead, the Board constituted a new Committee dedicated 
to the oversight of health and safety and wellbeing matters.

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE64

GOVERNANCE
CORPORATE GOVERNANCE REPORT
CONTINUED

BOARD EFFECTIVENESS
2020 internal evaluation 
As part of the 2020 evaluation, a tailored questionnaire specifically 
designed to assess the performance of the Board, each of its 
Committees and the Chairwoman, was circulated and completed by 
all Directors. The questionnaire covered the Board’s performance in 
relation to the coronavirus disruption and the Board’s leadership in 
this period as well as key initiatives which took place during the year, 
including the process of appointment of our new Non-Executive 
Directors. The questionnaire was supplemented by a review of the 
Chairwoman’s performance. The results were collated, and a 
summary paper was prepared, which was discussed in detail by the 
Board and a list of action points was compiled which will be 
monitored by the Nomination Committee to ensure all outcomes are 
monitored and achieved in a timely manner. 

The review showed a consensus view that 2020 had been an 
exceptional year of disruption, and the Board had showed flexibility 
and agility in leadership, adapting ways of working and maintaining a 
positive, supportive working relationship with the executive team, 
who had shown resilience and pace in a difficult period. In 2021, it 
would be important that the Board focus on the strategic outlook of 
the business during and after recovery from COVID-19 disruption. It 
was agreed to review agendas to focus on key essential priorities 
and value drivers, and ensure sufficient time for the Board to focus 
on future strategy. In addition, the Board will support the executive 
team as appropriate to achieve the strategic plan and return to 
growth. 

The feedback relating to the appointments of the two new Non-
Executive Directors was unanimously positive and all Directors 
agreed that a full, formal and tailored induction programme would be 
very important to support the new Directors in learning about the 
business, its culture, purpose, history and strategy, its commercial 
proposition, and the governance roles and responsibilities relevant to 
their duties. It was agreed that orderly succession and rotation of 
Board roles and responsibilities would continue and be reviewed 
regularly by the Nomination Committee. This review includes the role 
of the Designated NED for People Engagement, which would rotate 
to enable other Directors to take on the responsibilities including 
working with the Chief People Officer ensuring People matters were 
reflected at Board level. In addition, Directors commented that 
general refresher training on Committee responsibilities would be 
useful, in light of changes to Committee composition. 

The performance of each Director was also assessed through a 
self-appraisal section of the questionnaire and discussed by the 
Board and, accordingly, the Board believes that each Director should 
be re-elected at the AGM, as they have the requisite skills and 
experience, and demonstrate the necessary commitment to 
contribute effectively to the deliberations of the Board. Additionally, 
the Chairwoman has confirmed that the performance of each 
Director continues to be effective and that they each demonstrate 
commitment to the role.

The questionnaire was supplemented by a review of the 
Chairwoman’s performance which was carried out by the SID, who 
discussed feedback with the Chairwoman and identified no matters 
of concern. It was concluded that the Chairwoman’s leadership 
remains effective.

The results of the evaluation exercise demonstrated that the Board, 
its Committees and the Chairwoman continue to operate effectively.

Directors’ conflicts of interest
Closewall Limited (‘Closewall’) is a building firm owned by the brother 
and sister-in-law of John Treharne. Closewall is one of several 
contractors that tender for contracts for the design and construction 
of the Group’s gyms with which the Group has long term 
relationships. The Group paid £1.8 million (2019: £2.0 million) to 
Closewall in connection with the fit-out of new gyms during the year 
ended 31 December 2020. John Treharne has never been involved in 
decision making in relation to the fit-out contractors that the Group 
engages and the Group operates a robust purchasing process 
overseen by a number of senior employees. In the opinion of the 
Directors, such decision making has followed appropriate 
governance procedures with regard to conflicts of interest.

No Directors took on additional significant commitments during  
the year. 

No other contract with the Company or any subsidiary undertaking 
of the Company in which any Director was materially interested 
existed at the end of the financial year.

In accordance with the Board’s Conflicts Policy, Rio and Wais 
declared their external commitments to the Board in advance of 
appointment and these were approved. 

HEALTH & SAFETY AND  
WELLBEING COMMITTEE

Members

Richard Darwin (Chair), Penny Hughes,  
John Treharne, Paul Gilbert, David Melhuish

Meetings

3

The HSW Committee first met on 30 July 2020 and met three 
times in the year, primarily to consider matters relating to the 
Company’s COVID-secure operating protocols and applicable 
policies and procedures. In 2020, the Committee also received 
updates and reviewed progress on the Company’s COVID-
secure and health and safety site audits. The Committee also 
considered and, where appropriate, approved Health & Safety 
policies and procedures.

In 2021, the HSW Committee has met once to consider  
matters connected to reopening protocols, health and safety 
updates and employee wellbeing matters.

Richard Darwin is the Chair of the HSW Committee and its 
membership is comprised of Board Directors and the 
Development Director, David Melhuish, who is a member of the 
Executive Committee. In accordance with the Committee’s 
terms of reference, the Chair invites other persons to attend the 
Committee depending on the business of the agenda.

As with Board Committees, the Company Secretary attends  
the meeting at the invitation of the Chair and keeps a formal 
record of minutes.

The Committee has formal terms of reference setting out its 
duties, which include, in addition to the matters detailed above, 
health and safety and wellbeing matters escalated by the 
Executive Committee and the H&S Steerco, or from other 
persons as appropriate. The Committee receives reports and 
recommendations from the H&S Steerco relating to operational 
health and safety matters.

An overview of the Company’s health and safety is included in 
the Sustainability Report on pages 32 and 33.

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020 
REPORT OF THE NOMINATION COMMITTEE

65

COMMITTEE 
MEMBERS

Chairwoman 

Committee members

Richard Darwin, Paul Gilbert, 
David Kelly, John Treharne, 
Emma Woods

Number of meetings held in 2020

4

“   T H E   B U S I N E S S   H A S   B E N E F I T E D    
F R O M   C O N T I N U I T Y   AT   B O A R D   L E V E L  
S I N C E   I P O,   A N D   W E   A G R E E D   I T   WA S  
T I M E   T O   S TA R T   R O TAT I O N   A N D   T O  
AT T R A C T   N E W   S K I L L S   A N D  
E X P E R I E N C E S   T O   O U R   T E A M .”
P E N N Y   H U G H E S   C B E ,   C H A I R W O M A N

OBJECTIVES 
•  To ensure the Board has an appropriate balance of skills, 
diversity, experience, knowledge and independence.

•  To ensure that the most suitable candidates for Executive and 
Non-Executive positions are identified and nominated to fill 
vacancies as and when they arise.

•  To ensure that appropriate succession plans are in place for 

Penny Hughes

Directors and senior executives of the Company.
•  To undertake a Board evaluation process to identify 

developmental processes that can enhance Board practices and 
Director performance. 

KEY ACHIEVEMENTS IN 2020
•  Led the recruitment process using external search agency MBS 
Group for the appointment of two new Non-Executive Directors, 
Wais Shaifta and Rio Ferdinand, recommended their 
appointments to the Board and approved their induction 
programme. 

•  Reviewed the composition of the Board and its Committees and 
commenced an ongoing review process of Board rotation and 
succession planning to continue into 2021, with a remit to make 
recommendations for the composition of the Board’s Committees 
and Board responsibilities on an ongoing basis.

•  Oversaw progress on diversity and inclusion initiatives, including:

–  the publication of the Diversity and Inclusion Manifesto; 
–  the Company’s signature of the Race at Work Charter;
–  the appointment of Penny as the Board’s Race Sponsor; and
–  receiving regular updates on the progress of diversity and 

inclusion workstreams.

•  Supported the Board evaluation process for 2020-21, the results 
of which can be found in the Corporate Governance report on 
page 64.

•  With support from the Remuneration Committee, held a review 

and planning session considering talent and succession planning 
for key roles within the wider business.

Roles and responsibilities 
The role of the Committee is to develop and maintain a formal, 
rigorous and transparent procedure for making recommendations 
on appointments and reappointments to the Board. In addition, it is 
responsible for reviewing the succession plans for Executive 
Directors and Non-Executive Directors. 

This involves:
•  keeping under review the leadership needs of the Group, both 

Executive and Non-Executive, with a view to ensuring the 
continued ability of the Group to compete effectively in the 
marketplace;
regularly reviewing the structure, size and composition of the 
Board to ensure it has an appropriate balance of skills, diversity, 
experience, knowledge and independence, and reporting and 
making recommendations to the Board with regard to any 
changes; and
regularly assessing the knowledge, skills and experience of 
individual members of the Board and reporting the results  
to the Board. 

• 

• 

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE 
66

GOVERNANCE
REPORT OF THE NOMINATION COMMITTEE
CONTINUED

MAIN ACTIVITIES
Appointment of new Directors
In 2020, as recommended by the previous Board evaluation, the 
Nomination Committee undertook to review the skills, diversity, 
experience and knowledge of the Board, to ensure the Board had 
the necessary resources to continue to provide strong and effective 
leadership to the Company. The Committee agreed that the 
Company had been well served by the stability and experience of 
the Board since IPO, and that the Company was well supported with 
a mix of skills. All Directors continued to perform their duties well and 
had shown flexibility and adaptability through the disruption caused 
by the COVID-19 outbreak in the UK.

The Nomination Committee recognised an opportunity to introduce 
further diversity and entrepreneurial, digital and engagement skills, 
aligned with the Company’s future strategic ambitions. The 
Committee authorised the Chairwoman to lead a formal recruitment 
process, supported by external search agency MBS Group. MBS 
Group performed no other services for the Company in the year. The 
process included development of a brief setting out the Committee’s 
specification for the role, preparation of a shortlist, and interviews 
with several Board members and members of senior management of 
the Company to assess the shortlisted candidates’ skills, knowledge, 
experience and alignment with the Company’s culture and strategy. 
Furthermore, the Committee determined that the existing Board of 
Directors was sufficiently well experienced to support an appropriate 
induction for Directors who had not held a post on a listed company 
Board before, which enabled the Company to consider a broader 
range of candidates at different stages and places in their respective 
careers. 

Following a formal, robust and transparent process, including receipt 
of satisfactory references, the Committee recommended the 
appointments of Wais Shaifta and Rio Ferdinand to the Board. Their 
biographies can be found on page 57 and both Directors joined the 
Board on 1 February 2021. 

The Committee further approved a full, formal and tailored induction 
programme designed to support the new Directors in learning  
about the business, its culture, purpose, history and strategy, its 
commercial proposition, and the governance roles and 
responsibilities relevant to their duties. Wais and Rio have begun  
this programme. 

Gender breakdown at 31 December 2020

Succession planning: Board level
The Committee considered succession and Committee roles and 
responsibilities for the Independent Directors, taking into account 
governance requirements and the balance of Directors’ skills and 
experience on an ongoing basis.

As announced by the Company on 15 January 2021, Paul Gilbert will 
retire from the Board of Directors at the Company’s AGM. Paul has 
served nine years in total on the Board of The Gym Group; five since 
IPO as Senior Independent Director and prior to IPO as Non-
Executive Chairman. The Board is enormously grateful to Paul for his 
support and contribution he has made to the Company. Following 
Paul’s retirement, David Kelly will undertake the role of Chair of the 
Audit and Risk Committee.

The Board formally considered the composition of the Audit and Risk 
Committee following these changes. The Board recognises the 
requirement of Provision 24 of the Corporate Governance Code, that 
at least one member of the Committee has recent and relevant 
financial experience, and the rationale for its satisfactory conclusions 
is set out on page 59. 

Following the Company’s AGM and Paul’s retirement from the Board, 
the role of Senior Independent Director will be taken over by Emma 
Woods. In addition, the Nomination Committee recommended to the 
Board that further changes to the Committee memberships of the 
Non-Executive Directors be made, taking into account the Directors’ 
skills, knowledge and experience. It was recommended that, with 
effect from the Company’s AGM, Emma Woods be appointed Chair 
of the Remuneration Committee, Wais Shaifta join the Audit & Risk, 
Nomination and Health & Safety and Wellbeing Committees, and Rio 
Ferdinand join the Remuneration, Nomination and Health & Safety 
and Wellbeing Committees. The Committee will keep the 
composition of its Committees under regular review to ensure that 
composition remains appropriate.

In the coming years, the Board intends that an orderly rotation of 
Independent Non-Executive Directors will take place, taking into 
account governance requirements and the balance of Directors’ 
skills and experience, and the Committee will keep this matter under 
regular review. 

BOARD

1

EXCO

1

SENIOR LEADERSHIP TEAM

1

1. MALE: 5

71.4%

2

2. FEMALE: 2

28.6%

2

1. MALE: 5

83.3%

2. FEMALE: 1

16.7%

2

1. MALE: 32

76.2%

2. FEMALE: 10

23.8%

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 202067

We have published our most recent Gender Pay Gap Report. Our 
mean gender pay gap has increased this year, as we have seen 
more men than women in senior roles, which attract a higher salary. 
Our median gender pay gap has reduced as we now employ over 
1,200 more Fitness Trainers, who are all paid the same hourly rate. 
While our gender pay gap compares favourably with the UK 
economy more widely, we are committed to reporting on an annual 
basis the actions we are taking to further reduce the gap and on our 
progress made against these actions. As we highlight in our report, 
the pay gap is formed largely because our most senior roles are 
mainly filled by men and we continue to focus on a diverse 
succession pipeline. 

We will continue to monitor and report our progress on diversity 
during 2021. 

Governance processes 
The Committee meets at least twice a year and at such other times 
as the Committee Chair or any member of the Committee may 
request. In 2020, the Committee met four times and attendance at 
the meetings is shown in the table on page 62. 

The external search agency engaged to work on the appointment of 
the new Independent Non-Executive Directors, MBS Group, 
performed no other services for the Company in the year.

The Committee has formal terms of reference which can be viewed 
on the Company’s website www.tggplc.com. 

Annual evaluation of the Nomination Committee’s 
performance 
As part of the evaluation process, the performance and effectiveness 
of the Nomination Committee was considered and it was agreed that 
the Committee continued to work effectively. Feedback from 
Directors was unanimously positive regarding the high calibre of the 
appointments made to the Board, though it was acknowledged that 
as the interview process had been conducted amid COVID-19 
protocols, it would be important for the new Directors to make site 
and business visits when possible. All Directors commented on the 
importance of a full, formal and tailored induction plan to introduce 
the new Board colleagues to the business and support their 
understanding of roles and responsibilities. Both factors were taken 
as actions and Wais and Rio have embarked on full, formal and 
tailored induction plans which will develop over time and include site 
visits at the appropriate stage. 

The report on the full Board evaluation process can be found within 
the Corporate Governance Report on page 64.

Penny Hughes 
Chairwoman of the Nomination Committee
18 March 2021

Succession planning: beyond the Board
In 2019, the Committee recommended the appointment of an 
in-house Company Secretary to the Board, which was an action from 
our Board evaluation the previous year. The Company Secretary’s 
main duties are ensuring Board procedures are followed, advising 
the Board on corporate governance matters, and ensuring effective 
communication flows between the Board, its Committees, and the 
Executive Committee. Katy Tucker was appointed to the role of 
Company Secretary on 2 January 2020 and Mark George, Chief 
Financial Officer, stepped down as Company Secretary on the same 
date, retaining his executive responsibilities as CFO. As part of the 
Board evaluation process, details of which are on page 64, the Board 
agreed that the move to appoint a standalone Company Secretary 
had been well received and had a positive effect on Board 
procedures, communication flows and Board advice and support, 
particularly in light of the COVID-19 changes to ways of working.

Senior management succession planning continues to be a focus for 
the Committee. During the year, the Committee undertook to review 
certain senior management roles, both from a capabilities 
perspective and in terms of succession planning. The Committee 
met without the Executive Directors to review progress against the 
CEO and CFO’s respective development plans as noted in 2019’s 
report, and consider ongoing performance and development. With 
support from the Remuneration Committee, the Nomination 
Committee considered the findings of the talent review carried out 
by the Executive Committee in relation to the senior management 
team (‘SLT’). 

Diversity and inclusion
Our Diversity and Inclusion Policy is that no individual should be 
discriminated against on the grounds of age, disability, gender 
reassignment, marriage and civil partnership, pregnancy and 
maternity, race (which includes colour, nationality and ethnic or 
national origins), religion or belief, sex or sexual orientation. Our 
policy is reflected in our approach to recruitment at all levels, 
including Board level, and is stated in our employee handbook which 
forms part of our employees’ service contracts. 

During the year, our Chairwoman Penny Hughes was identified as an 
Advocate for Change within Women in Hospitality, Travel and Leisure, 
as an acknowledgment of her commitment to driving change and 
promoting equality, inclusion and diversity at The Gym Group.

Our strategic approach to diversity and equal opportunity, including 
the progress made in 2020, is set out within our Sustainability Report 
on diversity and inclusion on page 36. We have published our D&I 
Manifesto on the Company’s website, www.tggplc.com.

As at 31 December 2020 the Board comprised 28.6% (two) female 
and 71.4% (five) male Board members. The gender balance within our 
Executive Committee as at 31 December 2020 was 16.7% (one) 
female and 83.3% (five) male members. The senior leadership team, 
comprised mainly of executive committees’ direct reports, have 
23.8% (ten) female and 76.2% (32) male members. 

Since December, the Board composition has changed with the 
appointment of Wais and Rio. Following the Company’s AGM, the 
Board will have two female (25%) and six male Board members  
(75%). We firmly believe in making progress towards more diverse 
leadership in all areas, including gender and cultural diversity. Whilst 
the proportion of female representation on the Board has fallen,  
we feel strongly that we are making strides towards a more 
representative, diverse Board and will continue this progress  
over time. 

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE68

GOVERNANCE
REPORT OF THE AUDIT AND RISK COMMITTEE

COMMITTEE 
MEMBERS

Chairman 

Paul Gilbert

Committee members

David Kelly, Emma Woods

Number of meetings held in 2020

8

“   T H E   B U S I N E S S   H A S   F O C U S E D    
O N   M A N A G I N G   C A S H   A N D    
R I S K   T H R O U G H   T H I S   P E R I O D    
O F   S I G N I F I C A N T   U N C E R TA I N T Y    
A N D   A S   A   R E S U LT   I S   P R E PA R E D    
T O   E M E R G E   F R O M   T H E   C R I S I S    
I N   A   R O B U S T   P O S I T I O N .”
PA U L   G I L B E R T,   C H A I R   O F   T H E   A U D I T   A N D    
R I S K   C O M M I T T E E

OBJECTIVES 
•  To monitor the integrity of the Financial Statements and related 
announcements, including any significant financial reporting 
judgements contained therein of the Company and its 
subsidiaries.

•  To advise on whether the Annual Report and Accounts, taken as a 
whole, is fair, balanced and understandable and to provide the 
information necessary for shareholders to assess the Company’s 
position and performance, business model and strategy.

•  To review and, where appropriate, make recommendations to the 
Board on the adequacy and effectiveness of the Group’s financial 
controls and internal control and risk management systems.
•  To review the Group’s risk management framework, including 
principles, policies, methodologies, systems, processes, 
procedures and people.

•  To monitor the effectiveness and objectivity of the Company’s 

internal audit function (if applicable).

•  To monitor the effectiveness, independence and objectivity of the 

Company’s external auditors, as well as setting the auditors’ 
remuneration and terms of engagement, and conducting a tender 
process (if applicable).

•  To develop, implement and monitor the non-audit services policy.
•  To monitor the effectiveness of the Group’s whistleblowing 

procedures.

•  To review the Group’s risk appetite.

KEY ACHIEVEMENTS IN 2020
•  Considered the plans and outcome of the Group’s half year and 

full year results announcements and Annual Report.

•  Oversaw the Group’s external reporting response to COVID-19, 
including review of the accounting and reporting impacts of 
COVID-19.

•  Reviewed the Corporate Risk Assessment and the impact 

COVID-19 has on it.

•  Oversaw the ongoing optimisation of the Company’s financial 

process and control environment.

•  Oversaw the planning and execution of the equity placing.
•  Oversaw the planning and execution of amendments to the 

revolving credit facility.

Roles and responsibilities 
The Audit and Risk Committee’s role is to assist the Board with the 
discharge of its responsibilities in relation to financial reporting, 
including reviewing the Group’s annual and half year Financial 
Statements and accounting policies, internal and external audits and 
controls, reviewing and monitoring the scope of the annual audit and 
the extent of the non-audit work undertaken by external auditors, 
advising on the appointment of external auditors and reviewing the 
effectiveness of the internal audit, internal controls, risk management, 
whistleblowing and fraud systems in place within the Group.

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020 
69

Exceptional items
Exceptional items as identified by management has been reviewed 
and considered, and the Committee is satisfied that they are 
appropriately classified as such.

External auditors
The appointment of Ernst & Young LLP was made having considered 
their capabilities and experience in comparison to the previous audit 
firm. As part of the annual reporting process, we reviewed the 
effectiveness of the auditors through: 
reviewing the 2020 audit plan; 
• 
•  discussing the results of the audit including their views on 

material accounting issues and key judgements and estimates; 

•  meeting the auditors without management present and 

understanding the extent to which the auditors challenged 
management; 

•  considering the robustness of the audit process; and 
•  confirming their independence and objectivity through a review of 

any non-audit service work undertaken during the year and 
whether any other conflicts of interest exist which might impact 
independence. 

The Audit and Risk Committee is satisfied with the performance and 
independence of Ernst & Young LLP and therefore recommend their 
reappointment at the AGM.

Audit rotation
The external auditors, Ernst & Young LLP, were appointed on 28 July 
2015. In line with EU requirements, it is intended that the external 
audit will be put to tender every ten years and therefore the 
Company will conduct a tender process no later than 2025. In 
addition, as required by the UK Financial Reporting Council’s Ethical 
Standards (2016 and 2019), Ernst & Young LLP’s policy is to rotate key 
audit partners every five years, with the next rotation to take place 
ahead of our year ending 31 December 2022.

Risk management 
Our risk management process and the risks which are considered to 
be the principal risks of the Group are detailed on pages 46 to 50.

During the year the Committee has reviewed the Group’s risk 
assessment and methodology, including the mitigating actions put in 
place to reduce each risk.

Internal control 
The Group operates its system of internal control by using the 
following key elements:
•  Regular review meetings of various groups, including business 

functions, senior management, sub-Committees and the Board to 
discuss key issues;

•  A detailed business planning process, combining top-down and 
bottom-up approaches, with outputs reviewed by the Board;
•  A robust system of financial controls, including preventative 
controls and detective controls including a thorough review 
process; and

•  Circulation of monthly reports to the Board containing detailed 
information regarding financial performance, rolling forecasts, 
actual and forecast covenant compliance, and financial and 
non-financial KPIs.

Governance processes 
The Audit and Risk Committee meets at least four times a year and 
as requested by the external auditors. The Committee met eight 
times in 2020 to consider additional matters relevant to the COVID-19 
pandemic. During 2020 the Committee held a private session with 
the external auditors without members of management being 
present.

The Committee is made up solely of the Independent Non-Executive 
Directors who have experience relevant to our market. The Chairman 
of the Committee is a chartered accountant and brings recent and 
relevant financial experience and expertise. The Committee has 
formal terms of reference which can be viewed on the Company’s 
website: www.tggplc.com.

The Chairman of the Committee will be retiring from this role and 
from the Board of Directors at the Company’s next AGM. See the 
Corporate Governance Report page 59 for further details on his 
replacement as Audit and Risk Committee Chair.

Significant issues
Prior to each meeting of the Committee at which they are to be 
considered, the management team produces a paper providing 
details of any significant accounting, tax, compliance and legal 
issues. Management are also invited to attend these meetings where 
further guidance is required.

The significant issues considered by the Committee in respect of the 
2020 Annual Report are as follows:

COVID-19
The Committee considered the potential impact of the COVID-19 
pandemic on the cash flows and liquidity of the Group, particularly in 
relation to the preparation of the Company’s Financial Statements on 
a going concern basis and the assessment of the Group’s viability. 
Appropriate financial modelling has been undertaken to support the 
assessment of the business as a going concern with the material 
uncertainty from COVID-19 and in support of viability. The Company’s 
going concern and viability statements are set out on page 51, and 
these set out the approach taken and the conclusions made.

The Committee also considered the presentation of COVID-19 
impacts in the Annual Report, including financial impact and the 
effect COVID-19 has had on the risks the Group is exposed to.

Deferral of membership fee income
The Audit and Risk Committee places reliance on management 
controls over revenue recognition. In a normal trading period, the 
deferral of membership fee income is derived by a procedural 
calculation which has been automated to the greatest extent 
possible to lower the risk of human error. However, the government 
restrictions in response to COVID-19 have meant that significant 
manual intervention has been required in determining the deferral of 
revenue. The approach to the deferral at year end and outcome has 
been reviewed by senior finance team members.

Annual impairment testing
Impairment reviews have been performed by management on the 
Group’s cash-generating units to which tangible assets, goodwill and 
other intangible assets have been allocated. The cash flow forecasts 
used were based on the budgets approved by the Board together 
with assumed growth rates thereafter. The methodology, along with 
key assumptions around future growth rates (in particular, in relation 
to the recovery from the impact of COVID-19) and discount rates, 
were reviewed and considered by the Audit and Risk Committee. 
The Committee is satisfied that appropriate impairment of tangible 
and intangible assets has been recognised. Please refer to notes 15 
and 16 to the Financial Statements for further information.

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE70

GOVERNANCE
REPORT OF THE AUDIT AND RISK COMMITTEE
CONTINUED

Annual evaluation of the Audit and Risk Committee’s 
performance 
As part of the evaluation process, the performance and effectiveness 
of the Audit and Risk Committee were considered and it was agreed 
that the Committee continued to work effectively, and following the 
outcome of the last evaluation it was noted that more time had been 
dedicated to Committee meetings during the year under review.

Fair, balanced and understandable 
The Board recognises its duty to ensure that the Annual Report and 
Accounts, taken as a whole, are fair, balanced and understandable 
and provide the information necessary for shareholders to assess
the performance, strategy and business model of the Company.

The Board has placed reliance on the following to form this opinion:
•  The process by which the Annual Report and Accounts were 

prepared, including detailed project planning and a 
comprehensive review process;

•  The review of the Annual Report and Accounts by the Audit and 
Risk Committee, placing reliance on the experience of the 
Committee members;

•  Reports prepared by senior management regarding critical 

accounting judgements and key financial areas;

•  Discussions with and reports prepared by the external auditors; 

and

•  Ongoing financial information, including KPIs, received on a 

monthly basis.

As detailed in the Directors’ Responsibility Statement on page 94, 
each of the Directors has confirmed that, to the best of each 
person’s knowledge and belief, the Annual Report and Accounts, 
taken as a whole, is fair, balanced and understandable and provides 
the information necessary for shareholders to assess the Company’s 
position, performance, business model and strategy.

Paul Gilbert 
Chairman of the Audit and Risk Committee
18 March 2021

The above risk management and internal control systems have been 
in place during 2020 and up to at least 18 March 2021. The Audit and 
Risk Committee, on behalf of the Board, has reviewed the 
effectiveness of the internal control systems and risk management 
processes in place during the year, taking account of any material 
developments since the year end. As part of its review, the Audit
and Risk Committee has considered the FRC’s 2014 ‘Guidance on 
Risk Management, Internal Control and Related Financial and 
Business Reporting’. The Committee has not identified, nor been 
advised of, any failings or weaknesses that it has determined to be 
significant although a number of minor improvements have been 
made throughout the year.

The Group did not have an internal audit function during the year. 
The Committee discussed the requirement for an internal audit 
function during the year, as it does annually, and has concluded that,
given the relatively straightforward nature of the Group’s operations 
and the low levels of portable assets such as cash in hand and 
inventory, an internal audit function is not necessary at this time. The
necessity of an internal audit function will be kept under review as 
the Company continues to grow.

Whistleblowing
The Group encourages staff to report any concerns which they 
believe need to be brought to management’s attention concerning 
any financial or other impropriety. All employees receive a copy of 
the employee handbook, which includes whistleblowing 
arrangements and sets out the procedures which apply for a 
member of staff to raise concerns in complete confidence in respect 
of suspicions of wrongdoing or unethical conduct. The policy 
confirms that bullying, harassment or other detrimental treatment 
afforded to a colleague who has made a qualifying disclosure is 
unacceptable. The Audit and Risk Committee reviews and considers 
responses to any whistleblowing reports received. The Committee 
reviewed the effectiveness of the Group’s whistleblowing procedures 
at the March 2020 meeting.

Non-audit services
In 2020, the auditors did not provide any non-audit services to the 
Company or its subsidiaries.

In line with UK Independence Rules, the Committee is responsible 
for approving all non-audit services provided by the auditors. The 
Committee has a formal policy on the supply of non-audit services 
by the Company’s auditors, which is aligned with the requirements of 
the UK Financial Reporting Council’s Ethical Standards (2016 and 
2019). This policy is available on the Group’s website. All non-audit 
services carried out by the Company’s auditors are pre-approved by 
the Committee.

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020REPORT OF THE REMUNERATION COMMITTEE

71

COMMITTEE 
MEMBERS

Chairman 

Committee members

David Kelly

Penny Hughes, Paul Gilbert, 
Emma Woods

Number of meetings held in 2020

7

“   T H E   H E A LT H   A N D   W E L L B E I N G    
O F   T H E   GYM   G R O U P   T E A M S   H AV E  
B E E N   T H E   P R E D O M I N A N T   F O C U S  
D U R I N G   T H E   M A N A G E M E N T   O F    
T H E   PA N D E M I C .”
  D AV I D   K E L LY,   C H A I R   O F   T H E    
R E M U N E R A T I O N   C O M M I T T E E

DEAR SHAREHOLDER

I am pleased to welcome you to the Report of the Remuneration 
Committee.

As set out earlier in this report, 2020 was a year of extraordinary 
challenge for The Gym Group. Throughout the year, the 
Remuneration Committee sought to best support our executive team 
in taking the steps which they considered most appropriate for our 
business and to protect and promote the best long term interests of 
all our stakeholders, including our shareholders, customers and 
employees. These steps included the successful reopening of our 
gyms in line with rigorous safety protocols when we had the 
opportunity to do so, and the closure of gyms as government 
guidance changed. We also supported the business’ emphasis on 
employee welfare in what has been a very challenging period for our 
employees. The health and wellbeing of The Gym Group teams have 
been a predominant focus during our response to the pandemic.  
A ‘People First’ support programme was launched during the first 
lockdown which has then been expanded into the creation of a 
‘Reset & Recharge’ Programme to support the current lockdown. This 
focused on employee wellbeing and ensured support networks were 
known and communications were shared. Learning opportunities 
were provided and some great free external courses were sourced 
to ensure that when employees return they are in fact recharged and 
ready to restart. The programme aims to keep colleagues connected 
and gives ideas and mechanisms to teams who are both furloughed 
or still working.

We have updated our teams as far in advance as possible of any 
changes that we may need to make to pay while our gyms have 
been closed. We have been committed to uphold our people 
principles throughout – fairness and transparency being at the core. 
We have been able to top up the pay of our member-facing 
employees (Fitness Trainers, General Managers and Assistant 
General Managers) to full pay for the majority of the first lockdown 
and we have committed to pay in full until the end of March 2021,  
at which point we should have a clearer picture of when we are likely 
to be able to reopen.

The Gym Group’s performance in 2020
During 2020, the Remuneration Committee took a number of steps 
to ensure that remuneration at TGG aligned to the broader 
experience of our stakeholders:
•  We supported the actions taken by our Board whereby voluntary 
reductions were made to Executive Directors’ salaries during  
the second quarter (the reductions were 30% for Richard Darwin 
and 20% for Mark George). In addition our Chair, Non-Executive 
Directors and Founding Director each waived their fees on a 
voluntary basis entirely in the second quarter. 

•  Although we released our annual bonuses for 2019, our Executive 

Directors reinvested 50% of the 2019 annual bonus amounts (net of 
income tax) in the shareholder placing in April 2020. The balance 
of 2019 bonuses were released only in August 2020.

•  We supported the annual launch of our Sharesave Plan for all 

employees in October 2020.

•  We initially delayed the grant of our 2020 Performance Share Plan 
(‘PSP’) awards until early September and when these awards  
were made we applied revised performance conditions which  
are focused on both relative out-performance of the market and 
on recovery of absolute value for shareholders over a period of 
three years:
–  66.7% of awards were subject to a relative TSR condition, 

comparing our TSR performance to that of the constituents  
of the FTSE SmallCap (ex. Investment Trusts)

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE72

GOVERNANCE
REPORT OF THE REMUNERATION COMMITTEE
CONTINUED

At the current time, we believe that these performance measures 
continue to be appropriate for PSP awards at The Gym Group. Many 
of the same considerations as applied when setting the performance 
measures for the PSP awards made in September 2020 continue to 
be relevant for new PSP awards to be made in 2021.

CFO’s base salary
In a normal operating environment, the Remuneration Committee 
strongly believes that 2021 would have been an appropriate time to 
propose an increase in the base salary for our CFO. Mark joined the 
Company in October 2018, with this being his first main board CFO 
role at a listed PLC. Since that time Mark has grown and developed 
in the role of CFO and he has demonstrated strong performance, 
leadership and contribution to developing the strategic direction of 
the business. Accordingly, the Committee has given strong 
consideration to rewarding this important contribution, although we 
remain guided by our philosophy of being relatively modest on fixed 
pay positionings, where base salaries are consciously positioned at 
or below ‘market-median’ levels. 

However, Mark has asked for his base salary to remain frozen at this 
time. Mark’s strong view is that accepting an increase in base salary 
would not be appropriate at a time when the Group is dealing with 
the challenges of the pandemic, is not paying salary increases to 
other colleagues and has been required to make tough decisions  
on costs right across the business.

As a Committee we accept and support this decision, and we fully 
respect the leadership and clear perspective which has guided Mark 
on this point. We do, however, want our shareholders to be aware 
that we are likely to bring forward a new proposal on this matter in 
the near future when it becomes appropriate to do so.

Format of the report and matters to be approved at our AGM 
At the AGM, to be held on 11 May 2021, shareholders will be asked to 
approve the Directors’ Remuneration Report (excluding the Directors’ 
remuneration policy). The Directors’ Remuneration Report comprises 
this introductory statement and the ‘Implementation Report’ which 
follows on pages 75 to 82. We also provide for information the main 
sections of our Directors’ remuneration policy (approved by 
shareholders at our 2019 AGM) from page 83.

The vote on the Directors’ Remuneration Report at our 2021 AGM is 
our normal annual advisory vote on such matters. At the Company’s 
2020 AGM our Directors’ Remuneration Report was approved by 
99.99% of our shareholders, and our whole Board is grateful to its 
shareholders for the support received.

I hope that our shareholders will remain supportive of our approach 
to executive pay at The Gym Group and that you will vote in favour of 
the resolution to approve the Directors’ Remuneration Report at the 
2021 AGM. 

David Kelly
Chairman of the Remuneration Committee
18 March 2021

–  33.3% of awards are subject to a condition based on absolute 
TSR, with the targets requiring recovery to levels in 2023 of 
between 210p (threshold) and 300p (maximum). These values 
are challenging given that the three-month average share 
price prior to the award date on 8 September was £1.534
•  The performance conditions applied to our 2020 PSP were only 
settled after detailed consideration as to which metrics would 
best support the business and align our executives to the 
experience of shareholders at a time when having appropriate 
pay arrangements for our senior leaders is crucial for the long 
term development of The Gym Group. We believe that a heavier 
weighting to TSR relative out-performance than for past awards 
was appropriate and links our PSP to the experience of 
shareholders directly. We also were keen to retain an element of 
absolute growth within the performance measures; ideally this 
would have been on a profits-based metric as in past years, but 
with the impact of COVID-19 making the setting of relevant and 
valid three-year financial targets very challenging, we moved to 
absolute TSR as our growth metric. This will be kept under review 
for future awards. 

•  Annual bonuses for 2020 were nil. 2018 PSP awards (for which 
performance is measured to 31 December 2020) will not vest.

Implementation of our remuneration policy in 2021
Looking forward into 2021, we have given consideration to three 
actions on pay matters which we regard as appropriate and 
designed to support shareholders’ interests over the long term.

Annual bonus for 2021
Due to the significant uncertainty in the external environment and the 
difficulty in forecasting financial performance, it is proposed that the 
2021 bonus will be assessed in two equal tranches in respect of the 
first and second half of the financial year. 

Our initial proposal was that targets would be set separately for each 
half-year. However, setting H1 targets is exceptionally challenging 
due to the uncertainty of continuing lockdowns and forced closures 
of gyms. Any bonus which may become payable for H1 will 
accordingly be made on the basis of a holistic assessment of 
performance in H1, based on the Remuneration Committee’s 
judgement and affordability. Our proposal is that H2 targets will be 
confirmed later in the year when the likely pattern of trading has, it is 
hoped, become more fully established. This ‘split-year’ approach 
allows the Committee to apply the 2021 bonus appropriately and in a 
way most likely to support the efforts of the management team to 
operate the business in shareholders’ best interests in 2021, given 
that the operating environment for gyms is likely to change during 
the course of the year. With the current rapid pace of developments 
in the environment for gym operations in the UK, setting full year 
targets at the commencement of 2021 risks rewarding for the 
accuracy of predicting the frequency and length of lockdowns, 
rather than incentivising strong operational performance by our 
management team in 2021.

2021 PSPs
Our 2021 PSP awards will have the same performance condition  
mix as applied for our September 2020 PSP awards.
•  66.7% will be subject to a relative TSR performance condition 

(again comparing against the constituents of the FTSE SmallCap 
(ex. IT))

•  33.3% will be subject to an absolute TSR growth condition, with 
the target range as set out later in this report. These absolute 
growth targets have been set at levels that would have been 
challenging for the company to attain in the context of its 
pre-COVID performance, and they are considered appropriate 
notwithstanding the challenges that the company has faced  
in the last year.

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 202073

At a glance
Remuneration policy and implementation

Overview of policy

Remuneration in 2020

Implementation for 2021

Base salary

Reviewed annually.

Consideration given to performance 
of the Company and the individual, 
responsibilities or scope of the role, 
as well as pay practices in relevant 
comparator companies.

See page 83.

Pension and benefits

Pension – maximum contribution of 
15% of salary.

Benefits consist of car allowance, life 
insurance, private medical cover, a 
car parking space (in the case of the 
CEO) and additional mobile 
telephone contracts (in the case of 
the Founder Director).

See page 83.

Richard Darwin: £283,050  
(normally £306,000*)

Mark George: £213,180 
(normally £224,400*)

*  During the year, each of the 

Executive Directors took material 
reductions in their salary for the 
second quarter of 2020 in 
response to the pandemic (this 
was 30% in respect of Richard 
Darwin and 20% in respect of 
Mark George). 

See page 74.

In line with policy. Richard Darwin 
and Mark George pension 
contributions at 10% of salary.

See page 76.

Richard Darwin: £306,000

Mark George: £224,400*

The car allowance for the CEO will 
be extended to the CFO for 2021.

Annual bonus

Maximum of 100% of salary.

Nil.

No changes in maximum.

See page 76. 

Paid in cash up to 75% of base 
salary and outcomes above this level 
deferred into shares for two years.

Subject to achievement of relevant 
performance conditions.

Subject to malus and clawback 
provisions.

See page 84.

Long term incentives

Performance share award, subject to 
service and performance over a 
three-year period, as well as two 
year post-vesting holding period.

PSP awards granted in 2018 held by 
Richard Darwin and John Treharne 
lapsed in full (as performance 
conditions not met).

Maximum award of 200% of salary 
(300% in exceptional circumstances).

Subject to malus and clawback 
provisions.

See page 85.

Share ownership 
guidelines

300% for Executive Directors.

(200% for new Executive Directors).

See page 85.

Awards granted in 2020: 

•  Richard Darwin: 175% of salary 
•  Mark George: 175% of salary

Performance conditions:

66.7% relative TSR target, 33.3% 
absolute TSR target.

Both Executive Directors also 
participated in the Sharesave Plan 
for 2020. 

See page 77 to 79.

At the year end, Richard Darwin met 
the requirements. Mark George will 
build a shareholding to the required 
levels.

See page 79.

See the Committee Chairman’s 
letter regarding the proposed 
approach regarding annual bonus 
for 2021. 

See page 72.

Awards for 2021:

•  Richard Darwin: 175% of salary
•  Mark George: 175% of salary
•  Performance conditions: relative 

TSR (66.7%); absolute TSR 
(33.3%) 

No change.

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE74

GOVERNANCE
REPORT OF THE REMUNERATION COMMITTEE
CONTINUED

2020 single total figure

Richard Darwin

Mark George

Salary

283,050

213,180

Taxable 
benefits

11,786

2,209

Bonus

–

 –

Long term
incentives1

Pension

Total 
remuneration

12,483

12,483

28,305

335,624

21,318

249,190

1  The values shown in respect of long term incentives relate to the intrinsic value of options granted under the Sharesave Plan during 2020. 

See page 76.

Introduction
This report contains the material required to be set out as the Directors’ Remuneration Report for the purposes of Part 4 of The Large and 
Medium-sized Companies and Groups (Accounts and Reports) (Amendment) Regulations 2013, which amended The Large and Medium-
sized Companies and Groups (Accounts and Reports) Regulations 2008 (‘the DRR Regulations’). 

Part A constitutes the implementation sections of the Directors’ Remuneration Report (‘the Implementation Report’). The auditors have 
reported on certain parts of the Implementation Report and stated whether, in their opinion, those parts have been properly prepared in 
accordance with the Companies Act 2006. Those parts of the Implementation Report which have been subject to audit are clearly indicated. 

Part B represents shows the main sections of our Directors’ remuneration policy which was approved by shareholders at the 2019 AGM (‘the 
Directors’ Remuneration Policy’). The material in Part B is not subject to the advisory vote on the Directors’ Remuneration Report at the 2021 
AGM. The policy as approved by our shareholders can be found within our 2018 Annual Report and Accounts which are available on our 
website at: www.tggplc.com/investors.

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 202075

PART A: IMPLEMENTATION REPORT
Implementation of Policy for 2021 (unaudited information)
Base salary
The Executive Directors’ base salaries for 2021 will be as follows: 
•  Richard Darwin: £306,000
•  Mark George: £224,400

Pension
Contributions rates for Richard Darwin and Mark George will be 10% of salary. Contributions may be made as cash supplements in full or in part.

Benefits
Details of the benefits received by Executive Directors are set out in note 2 to the single figure table on page 76. The car allowance for the 
CEO will be extended to the CFO for 2021.

Annual bonus
As set out in the Committee Chairman’s letter, the Committee has decided to adjust the principles of the annual bonus plan to reflect the 
impact of COVID-19 on the business. 

The overall bonus plan maximum for 2021 will be 100% of base salary for 2021. 

However, due to the significant uncertainty in the external environment and the difficulty in forecasting financial performance, it is proposed 
that the 2021 bonus will be assessed in two equal tranches in respect of the first and second half of the financial year. 

Setting H1 targets is exceptionally challenging due to the uncertainty of continuing lockdowns and forced closures of gyms. Any bonus which 
may become payable for H1 will accordingly be made on the basis of a holistic assessment of performance in H1, based on the Committee’s 
judgement and affordability. H2 targets will be confirmed later in the year when the likely pattern of trading has, it is hoped, become more fully 
established. This approach allows the Committee to apply the 2021 bonus appropriately and in a way most likely to support the efforts of the 
management team to operate the business in shareholders’ best interests in 2021, given that the operating environment for gyms is likely to 
change during the course of the year. 

For the reasons outlined above, the Committee is not yet in a position to disclose details of targets for the annual bonus on a prospective 
basis. However, the Committee is committed to adhering to principles of transparency in terms of retrospective annual bonus target 
disclosure and will, therefore, provide appropriate and relevant levels of disclosure for the bonus targets applied to the 2021 bonus (including 
a holistic assessment of performance for H1 and performance against these targets) in next year’s Directors’ Remuneration Report. 

Any bonuses will be determined separately in respect of the first and second half of the financial year, but will only be paid following the end of 
the financial year (in early 2022). Bonuses are payable in cash for outcomes up to 75% of base salary, with any outcomes above this level made 
as awards of deferred shares under the Deferred Share Bonus Plan. Deferred shares are capable of vesting two years after these are awarded.

Long term incentives
Awards will be made in 2021 under the PSP to Richard Darwin and Mark George over shares worth 175% of salary. As in past years, the proposed award 
levels will be confirmed by the Committee only at the time of award having considered overall performance, including shareholder experience. 

These awards will vest three years after grant, and performance vested shares will also be subject to a further two-year holding period after 
the initial three-year period to vesting. 

The performance conditions will be a mix of relative TSR (66.7% weighting) and absolute TSR (33.3% weighting) targets as described below. 
These are measures which encourage the generation of sustainable long term returns to shareholders. The conditions are measured from a 
3-month average at the time of award.

Relative TSR vs FTSE Small Cap (excluding investment trusts) (66.7% of total award)

The Gym Group ranking

Below median

Median

Upper quintile or above

Median to upper quintile

Absolute TSR (33.3% of total award)

The Gym Group adjusted share price

Below 285p

285p

335p or above

285p to 335p

% of that part of the award that vests

0%

20%

100%

Pro rata straight-line between 20% and 100%

% of that part of the award that vests

0%

20%

100%

Pro rata straight-line between 20% and 100%

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE76

GOVERNANCE
REPORT OF THE REMUNERATION COMMITTEE
CONTINUED

Founder Director
John Treharne will continue to be paid a base salary of £195,000 as Founder Director and to receive benefits in accordance with the Policy.  
He will not receive any pension contributions, nor will he participate in the annual bonus plan or receive any PSP awards in 2021. 

Non-Executive Directors’ fees
Penny Hughes will receive an annual fee of £138,000 as Chairwoman. Paul Gilbert, David Kelly and Emma Woods will each receive a fee of 
£55,000. Rio Ferdinand and Wais Shaifta joined the Board as non-executive Directors of the Company with effect from 1 February 2021 and  
will each receive an annual fee of £55,000.

Single total figure table (audited)
The remuneration for the Executive Directors, Non-Executive Directors and Founder Director of the Company who performed qualifying 
services during the year is detailed below.

For the year ended 31 December 2020: 

£

Executive Directors

Richard Darwin

Mark George

Founder Director

John Treharne

Non-Executive Directors

Paul Gilbert

Penny Hughes

David Kelly

Emma Woods

Salary/fees1

Taxable 
benefits2

Bonus3

Long term 
incentives4,5

Pension6

Total 
remuneration

Total fixed
remuneration7

Total variable 
remuneration7

283,050

213,180

11,786

2,209

143,000

5,671

40,333

101,200

40,333

40,333

3,931

–

–

–

–

–

–

–

–

–

–

12,483

28,305

335,624

323,141

 12,483

21,318

249,190

 236,707

 12,483

 12,483

–

–

–

–

–

–

–

–

–

–

 148,671

148,671

44,264

101,200

40,333

40,333

44,264

101,200

40,333

40,333

–

–

–

–

–

1  As disclosed in the 2020 Annual Report, all of the Directors (including the Founder Director and Non-Executive Directors) agreed to material reductions in their normal salary or fees in 

respect of the second quarter of 2020 as part of the Company’s mitigation against the COVID-19 crisis.

2 Taxable benefits comprise car allowance (£8,000 for Richard Darwin), private medical cover, a car parking space (in the case of the CEO) and additional mobile telephone contracts (in 

the case of the Founder Director). 

3 No bonus was paid for 2020 as explained further on page 77. 
4 Following year end it was confirmed that 2018 PSP awards (representing 139,096 shares for Richard Darwin and 185,414 shares for John Treharne) will lapse as the performance 

conditions (for both EPS growth and TSR performance to 31 December 2020) for these awards were not achieved (see page 77).

5  The value of long term incentives for Richard Darwin and Mark George are the intrinsic values of the options granted to them under the Sharesave Plan on 21 October 2020, being the 

difference between the option price (108.0p) and the average market value of the Company’s shares over the final quarter of the 2020 financial year (182.9p), multiplied by the number of 
option shares (16,666 shares). Further details of the Sharesave Plan options are disclosed on page 79.

6  Pensions are provided via a defined contribution and/or cash supplement. 
7  Total fixed remuneration is the aggregate of the base salary, pensions and benefits elements, and total variable remuneration is the aggregate of the bonus and long term incentive 

elements.

Comparative figures for the year ended 31 December 2019: 

£

Richard Darwin

Mark George

John Treharne

Paul Gilbert

Penny Hughes

David Kelly

Emma Woods

Salary/fees

Taxable 
benefits

Bonus

Long term 
incentive

Pension

Total
remuneration1

Total fixed
remuneration

Total variable
remuneration

300,000

11,395

105,300

89,918

30,000

536,613

341,395

220,000

1,840

77,220

5,613

22,000

326,673

243,840

195,218

82,833

195,000

55,000

138,000

55,000

55,000

10,999

2,995

–

–

–

–

–

–

–

–

139,873

–

–

–

–

–

–

–

–

–

345,872

205,999

139,873

57,995

57,995

138,000

138,000

55,000

55,000

55,000

55,000

–

–

–

–

1  The aggregate emoluments (being salary/fees, bonuses, benefits and pension allowances) of all Directors for 2020 was £959,615 (2019: £1,515,153).

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 202077

Further information on the 2020 annual bonus (audited)
Although 2020 bonus outcome was nil, for information we have set out below the intended 2020 adjusted EBITDA targets for annual bonus: 

EBITDA targets

Performance Share Plan awards 
Vesting outcomes for 2018 PSP awards

Threshold

£55.0m

Target

£57.0m

Maximum

£60.0m

Actual

N/A

Performance measure and weighting

Target range (each measured to 31 December 2020)

Earnings per share growth 
(50%)

Target range between 11.7p (20% vests) and 17.6p  
(100% vests) for financial year 2020.

TSR (50%)

Total

Target range between median performance (20% vests) and upper 
quintile performance (100% vests) against the constituents of the 
FTSE SmallCap (excluding investment trusts).

Performance 
achieved

Vesting 
outcome

% of total award 
vesting

(23.1)p

Below 
median

0%1

0%

0%

0%

0%

1  The calculation of Adjusted EPS for these purposes applied the assumptions regarding amortisation of IT capital expenditure which applied when the original target range of 11.7p to 

17.6p was determined, to ensure a consistent basis of measurement across financial years 2018 to 2020.

Details of outstanding PSP awards

Executive

Richard Darwin

Mark George

John Treharne

Awards  
held at  

1 Jan 2020

Awards  

granted during

the year1, 2

524,873

349,087

173,736

416,981

255,997

–

Awards 
exercised 
during  

the year

Awards  

lapsed during
the year3

Interests  
held at 
31 Dec 20204

–

–

–

(39,223)

834,737

–

429,733

(61,014)

355,967

1  The above PSP awards were granted at the three-month average market price of 153.4p to the last trading day prior to grant on 9 September 2020 (the closing market price on the date 

of grant was 145p). The awards thus represented awards to Richard Darwin and Mark George over shares worth 175% of basic salary.

2 The exercise price of awards granted during the year is 0.01p. 
3 PSP awards granted in 2017 to Richard Darwin and John Treharne vested over 109,641 shares and 170,553 shares respectively (including dividend equivalents).
4 Following year end it was confirmed that 2018 PSP awards (representing 139,096 shares for Richard Darwin and 185,414 shares for John Treharne) will lapse as the performance 

conditions for these awards were not achieved.

5  The minimum share price in 2020 was 76.9p and the maximum share price was 316.0p. The closing share price on 31 December 2020 was 217.0p.

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GOVERNANCE
REPORT OF THE REMUNERATION COMMITTEE
CONTINUED

These awards vest based on performance against the following targets:

2018 award (50% growth in adjusted EPS 
and 50% TSR)

2019 award (50% TSR, 25% growth in 
adjusted EPS and 25% ROIC in  
mature estate)

2020 award (66.6% relative TSR and  
33.3% absolute TSR)

Target range between 11.7p and 
17.6p for FY2020.

Target range between 14.2p and 
19.6p for FY2021.

Not applicable. 

Target range between median 
performance against the 
constituents of the FTSE 
SmallCap (excluding Investment 
Trusts) rising on a pro rata basis 
until full vesting for upper quintile 
performance.

Not applicable.

Target range as for 2018 award.

Target range as for 2018 award.

Not applicable. 

Target range between 29.7% and 
31.7%. Vesting above 60% for this 
part of the award subject to an 
additional underpin of average 
ROIC of 20% for legacy Lifestyle 
and easyGym sites across 2020 
and 2021. 

Not applicable.

Not applicable.

Target range between 210p 
(threshold) and 300p (maximum).

Performance measure

Adjusted EPS growth
20% of this part vests at 
threshold performance rising on 
a pro rata basis until 100% vests.

Measured over three financial 
years commencing with the year 
of award.

Relative TSR

ROIC
20% of this part vests at 
threshold performance rising on 
a pro rata basis until 100% vests. 

Measured over three financial 
years commencing with the year 
of award (average across three 
years).

Absolute TSR
20% of this part vests at 
threshold performance rising on 
a pro rata basis until 100% vests 
at maximum performance.

Detail: 
•  The EPS condition applies to the EPS achieved in the final year only of the three financial years’ performance period, based on the 

Adjusted EPS. In all years, Adjusted EPS is to be calculated using the Company’s definition of Group Adjusted EBITDA less Normalised 
Rent (which will reflect normalised rent rather than IFRS 16 depreciation and interest charges); and 
the EPS metrics will continue to apply the amortisation assumptions for IT capital expenditure which applied when the original PSP target 
ranges were set.

• 

The TSR conditions will (other than in exceptional circumstances) use a three-month averaging period at the start and end of each 
performance period to calculate the TSR of the Company and the TSR of the constituents of the comparator group. For 2018 PSP awards, 
relative TSR was measured on the basis of performance over three financial years (beginning with the financial year of grant) and from 2019 
onwards TSR is measured on the basis of performance over three calendar years beginning with the grant date. The absolute TSR measure 
will also credit any dividends paid in the performance period.

ROIC in the mature estate reflects ROIC in those sites which have been developed organically by the Group and have been open more than 
two years.

The Committee also has a standard power to apply its judgement to adjust the formulaic outcome of all performance measures to take account 
of any circumstances (including the performance of the Company, any individual or business) should it consider that to be appropriate.

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 202079

Participation in the Share Incentive Plan
The Executive Directors participate in the SIP on the same terms as all other employees. Details of the Executive Directors’ participation in the 
SIP are as follows:

Executive

Richard Darwin

Mark George

Total SIP 
shares 1 at 
Jan 2020

Partnership 
shares 
purchased in 
2020

Matching 
shares 
awarded in 
2020

Free shares 
awarded in 
2020

Total SIP 
shares at 31 
Dec 2020

6,809

2,868

958

996

958

996

–

–

8,725

4,860

Participation in the Sharesave Plan
The Executive Directors participate in the Sharesave on the same terms as all other employees. Details of the Executive Directors’ 
participation in the Sharesave as follows: 

Executive

Richard Darwin

Mark George

Total 
Sharesave 
awards at  
1 Jan 2020

–

8,910

Awards
granted1

16,666

16,666

Exercise 
price of 
awards 
granted 
(pence)

108.0

108.0

Awards 
vested 
(number)

Awards 
exercised 
(number)

Awards 
lapsed
(number)2

Total 
Sharesave 
awards at  

31 Dec 2020

–

–

–

–

–

8,910

16,666

16,666

Earliest exercise date

1 December 2023

1 December 2023

1  The Sharesave awards granted to Richard Darwin and Mark George over 16,666 shares each relate to a three-year savings contract that is due to vest in December 2023. The exercise 

price was set in line with the HMRC rules.

2 Mark George elected to cancel his participation in the 2019 Sharesave in order to participate in the 2020 Sharesave scheme in full. This resulted in the lapse of the option originally 

granted to him over 8,910 shares at an exercise price of 202.0p per share.

Statement of Directors’ shareholding and share interests (audited)
The table below details, for each Director, the total number of Directors’ interests in shares at 31 December 2020:

Director1

Ordinary Shares

Shares awarded under SIP

Maximum shares receivable under PSP awards

Maximum shares receivable under  
Sharesave awards

Penny 
Hughes2

John 
Treharne3

Richard
Darwin4

Mark  

George

Paul  

Gilbert

David  
Kelly

Emma
Woods5

65,201

2,591,908

1,013,834

13,642

204,442

10,000

13,930

–

–

–

3,909

8,725

4,860

355,967

834,737

429,733

–

16,666

16,666

–

–

–

–

–

–

–

–

–

Total shareholding and share interests

65,201

2,951,784

1,873,962

464,901

204,442

10,000

13,930

1  The shareholdings and awards set out above include those held by Directors and their respective connected persons.
2 The total number of Ordinary shares in which Penny Hughes or persons connected with her or are interested in includes 5,201 Ordinary shares owned by Robbie Hughes.
3 There is a charge over 1,150,000 shares held in John Treharne’s name in an account with Investec Wealth & Investment Limited.
4 The total number of Ordinary shares in which Richard Darwin or persons connected with him is or are interested includes 35,758 Ordinary shares owned by Charlotte Darwin.
5  The total number of Ordinary shares in which Emma Woods or persons connected with her or are interested in includes 8,930 Ordinary shares owned by Lorcan Woods.

Progress towards share ownership guidelines

3x salary
guidelines

Richard Darwin

Mark George

16%

747%

0x

1x

2x

3x

4x

5x

6x

7x

8x

Beneficial holding up to guideline
Beneficial holding in excess of guideline

Percentages at the end of the bars show the total beneficial shareholding as a percentage of salary.

Multiple of salary as at 31 December 2019

Under share ownership guidelines implemented by the Remuneration Committee, the existing Executive Directors are required to build and 
then maintain a shareholding equivalent to at least 300% of base salary. Additionally, John Treharne has committed to maintaining a holding 
of at least 0.5% of issued share capital whilst in the role of Founder Director. At the 2020 year-end, Richard Darwin and John Treharne 
complied with this requirement as shown above. Mark George joined the business on 31 October 2018 and will be required to build and then 
maintain a shareholding equivalent to at least 200% of base salary.

Payments to past Directors (audited)
No payments were made to past Directors during the year.

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80

GOVERNANCE
REPORT OF THE REMUNERATION COMMITTEE
CONTINUED

Performance graph and CEO remuneration table (unaudited) 
The graph below shows the total shareholder return (‘TSR’) performance of an investment of £100 in The Gym Group plc’s shares from its 
listing in November 2015 to the end of the period, compared with a £100 investment in the FTSE SmallCap Index over the same period. The 
FTSE SmallCap Index was chosen as a comparator because it represents a broad equity market index of which the Company is a constituent. 
The TSR was calculated in accordance with the DRR Regulations.

Total Shareholder Return index 

160

150

140

130

120

110

105.9

100

100.8

90

80
6
Nov
2015

31
Dec
2015

136.1

113.3

31
Dec
2017

115.2

87.3

31
Dec
2016

141.6

123.2

31
Dec
2018

150.7

146.3

31
Dec
2019

156.8

113.2

31
Dec
2020

FTSE SmallCap Index

The Gym Group plc

Source: Thomson Reuters

The table below details certain elements of the CEO’s remuneration over the same period as presented in the TSR graph:

2015

2016

2017

20181

20181

2019

2020

Single figure of 
total remuneration

CEO

Annual bonus 
pay-out against 
maximum %

John Treharne

£287,793

£60,0002

John Treharne

£313,628

John Treharne

£431,302

John Treharne

£272,721

Richard Darwin

£97,326

Richard Darwin

£536,613

Richard Darwin

£335,624

27.2%3

74.3%3

16.0%

16.0%

35.1%

0%

Long term 
incentive vesting 
rates against 
maximum 
opportunity %

n/a

n/a

n/a

41.7%

41.7%

72.5%

0%

1  The 2018 figures represent the single figure of total remuneration for John Treharne for the period to 17 September 2018, and for Richard Darwin from that date. 
2 The actual bonus paid has been inserted for 2015 as this related to the year of Admission when an uncapped discretionary bonus plan was in operation. No long term incentive awards 

vested in 2015, 2016 or 2017.

3 The maximum bonus for 2016 was 47.5% of base salary and so the outcome of 27.2% of maximum bonus was 12.9% of base salary. The maximum bonus for 2017 was 75% of base salary 

and so the outcome of 74.3% of maximum bonus was 55.7% of base salary.

Annual percentage change in remuneration of Directors and employees
The table below shows the percentage change in remuneration of the Directors and employees of the business between the 2019 and 2020 
financial years. 

Employees1,2

Executive Directors:

Richard Darwin

Mark George

Non-Executive Directors:

Paul Gilbert

Penny Hughes

David Kelly

Emma Woods

% change from 2019 to 2020

Salary or fees

Benefits

Bonus

5.18%3

(10.56)%

(99.84)%

(5.65)%

(3.10)%

(26.67)%

(26.67)%

(26.67)%

(26.67)%

3.43%

20.07%

31.25%

N/A

N/A

N/A

(100)%

(100)%

N/A

N/A

N/A

N/A

1  The strict legal requirement is to only provide details of employees of The Gym Group plc. As the listed entity does not have any employees, we have decided to voluntarily disclose in 

respect of all The Gym Group employees. 

2 The average percentage change in employee remuneration was calculated using the movement in mean values (in respect of each element of remuneration) between 2019 and 2020. 
The relevant mean values were calculated by dividing the aggregate total of each element of remuneration for all Group employees during the year (calculated on an FTE basis) by the 
total number of Group employees. 

3 Average employee salaries increased by 5.18%, reflecting that a number of new senior roles were created in 2020. Director salaries or fees fell in 2020, reflecting the voluntary 

reductions/ waivers taken by our leadership team.

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 202081

CEO to employee pay ratio (unaudited)
The table below shows how the CEO’s single figure remuneration (as taken from the single figure remuneration table on page 76) compares to 
equivalent single figure remuneration for full-time equivalent UK employees, ranked at the 25th, 50th and 75th percentile. 

Year
2018

2019

2020

Method

Option B

Option B

Option B

25th percentile 
pay ratio

Median pay ratio

75th percentile 
pay ratio

19.2 : 1

30.4 : 1

19.0 : 1

12.8 : 1

26.6 : 1

18.8 : 1

10.4 : 1

13.5 : 1

13.2 : 1

Notes to the CEO to employee pay ratio:
1  Option B (based on the gender pay gap reporting disclosures) was preferred as this data was already prepared on a Group basis.
2 In line with the gender pay gap reporting regulations, pay for the 25th percentile, median and 75th percentile employees was calculated with reference to 5 April for each financial year. 
As the employees at the 25th, 50th and 75th percentile all have the same hourly rate (for gender pay gap reporting purposes), the relevant individuals were identified using the full pay 
and benefits of employees for the financial year.

3 The ratios shown are representative of the FTE 25th percentile, median and 75th percentile pay for employees within the Group at the gender pay gap reference date.
4 FTE equivalent pay has been calculated using the gender pay gap reporting methodology.
5  The Committee believes the median pay ratios for 2018, 2019 and 2020 to be consistent with the pay, reward and progression policies for the Company’s UK employees taken as a whole 

as at the reference date.

6 The Company was not required to publish the CEO to employee pay ratio for 2018 but chose to on a voluntary basis (and this has been included for additional context). 

The total pay and benefits and the salary component of total pay and benefits for the employee at each of the 25th percentile, the median 
and the 75th percentile are shown below:

Salary

Total pay and benefits

25th percentile

Median

75th percentile

25th percentile

Median

75th percentile

£17,633.73

£17,867.17

£25,404.57

£17,633.73

£17,867.17

£25,459.18

The change in each of the pay ratios for 2020 (relative to prior years) reflects both: (1) significantly lower remuneration for the CEO in 2020 
(relative to previous years), as detailed earlier in this report; and (2) changes in the employment model of the Group where the number of UK 
staff increased in 2020 under the New Gym Team initiative which offers part-time employment to our Personal Trainers.

Relative importance of spend on pay (unaudited)
The table below details the change in total staff pay between 2019 and 2020 as detailed in note 11 to the Consolidated Financial Statements, 
compared with distributions to shareholders by way of dividend, share buy backs or any other significant distributions or payments. These 
figures have been calculated in line with those in the audited Financial Statements:

Total gross staff pay1

Dividends/share buy backs

2020  
£’000

26,585

–

2019 
£’000

22,966

1,933

% change

15.8%

(100)%

1  The increase in gross staff pay from 2019 reflects the effect of the change in the employment model of the Group under the New Gym Team initiative (which offers part-time employment 

to our Personal Trainers). The new model was implemented during 2019 and 2020 is the first full year of operation.

Summary of shareholder voting 
The following table shows the results of the advisory vote on the 2019 Directors’ Remuneration Report (at the 2020 AGM) and the binding vote 
on the Directors’ Remuneration Policy at the 2019 AGM: 

For (including discretionary)

Against

Votes withheld

Approval of the 2019 Directors’ 
Remuneration Report (2020 AGM)

Approval of the Directors’ Remuneration 
Policy (2019 AGM)

Total number  

Total number  

of votes

% of votes cast

of votes

% of votes cast

122,619,935

99.99%

84,131,086

2,122

0.01%

4,759,041

3,190,654

–

–

94.7%

5.3%

–

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REPORT OF THE REMUNERATION COMMITTEE
CONTINUED

Remuneration Committee in 2020 (unaudited)
The Committee’s principal responsibilities are to recommend the Group’s policy on executive remuneration, determine the levels of 
remuneration for Executive Directors and the Chairman and prepare an annual remuneration report for approval by the shareholders at the 
AGM.

The Chief Executive Officer and other Executive Directors as necessary are invited to attend meetings of the Committee, except when their 
own remuneration is being directly discussed. Penny Hughes takes no part in any discussions relating to her own remuneration. The 
Committee met seven times during the year and the table on page 62 details attendance of members at these meetings.

The Committee has formal terms of reference which can be viewed on the Company’s website.

The Committee does not currently consult with employees specifically on the effectiveness and appropriateness of the executive 
Remuneration Policy and framework. However, the Company seeks to promote and maintain good relationships with employees as part of its 
employee engagement strategy.

During the year, the Committee considered its obligations under the UK Corporate Governance Code and concluded that:
• 
• 

the Directors’ Remuneration Policy supports the Company’s strategy (including in the performance measures chosen); and
remuneration for our Directors remains appropriate.

In addition, the Committee has ensured that the Directors’ Remuneration Policy and practices are consistent with the six factors set out in 
Provision 40 of the Corporate Governance Code: 

Clarity – Our Directors’ Remuneration Policy is well understood by our senior executive team and has been clearly articulated to our 
shareholders and representative bodies (both on an ongoing basis and during consultation when changes are being made).

Simplicity – The Committee is mindful of the need to avoid overly complex remuneration structures which can be misunderstood and 
deliver unintended outcomes. Therefore, a key objective of the Committee is to ensure that our Directors’ Remuneration Policy and 
practices are straightforward to communicate and operate. 

Risk – Our Directors’ Remuneration Policy has been designed to ensure that inappropriate risk-taking is discouraged and will not be 
rewarded via (i) the balanced use of both annual incentives and long term incentives which employ a blend of financial, non-financial  
and shareholder return targets, (ii) the significant role played by shares in our incentive plans (together with bonus deferral and in 
employment shareholding guidelines) and (iii) malus/clawback provisions within all our incentive plans.

Predictability – Our incentive plans are subject to individual caps, with our share plans also subject to market standard dilution limits.  
The weighting towards use of shares within our incentive plans means that actual pay outcomes are highly aligned to the experience of  
our shareholders.

Proportionality – There is a clear link between individual awards, delivery of strategy and our long term performance. In addition, the 
significant role played by incentive/‘at-risk’ pay, together with the structure of the Executive Directors’ service contracts, ensures that poor 
performance is not rewarded.

Alignment to culture – Our executive pay policies are fully aligned to The Gym Group’s culture through the use of metrics in both  
the annual bonus and PSP that measure how we perform against key aspects of our strategy, which has the objective of delivering 
sustainable growth.

FIT Remuneration Consultants LLP (‘FIT’), signatories to the Remuneration Consultants Group’s Code of Conduct, were appointed by the 
Committee and provide advice to the Committee on all matters relating to remuneration, including best practice. FIT provided no other 
services to the Group and, accordingly, the Committee was satisfied that the advice provided by FIT was objective and independent. FIT’s 
fees in respect of 2020 were £97,718 plus VAT. FIT’s fees were charged on the basis of the firm’s standard terms of business for advice 
provided.

On behalf of the Board

David Kelly
Chairman of the Remuneration Committee
18 March 2021

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 202083

PART B: DIRECTORS’ REMUNERATION POLICY 
The following table summarises The Gym Group’s policies in respect of the key elements of our Directors’ remuneration: 

Element and purpose

Policy and operation

Maximum

Performance measures

Changes from previous policy

Base salary
This is the core 
element of pay and 
reflects the 
individual’s role and 
position within the 
Group with some 
adjustment to reflect 
their capability and 
contribution.

Benefits
To provide benefits 
valued by recipients.

Pension
To provide retirement 
benefits.

Base salaries will typically 
be reviewed annually, with 
consideration given to the 
performance of the 
Company and the 
individual, any changes in 
responsibilities or scope of 
the role, as well as pay 
practices in relevant 
comparator companies of 
a broadly similar size and 
complexity with due 
account taken of both 
market capitalisation and 
turnover. 

The Committee does not 
strictly follow benchmark 
pay data but instead uses 
it as one of a number of 
reference points when 
considering, in its 
judgement, the appropriate 
level of salary. Base salary 
is paid monthly in cash.

The Executive Directors 
currently receive private 
medical cover, a car 
allowance, a car parking 
space (in the case of the 
CEO) and additional mobile 
telephone contracts (in the 
case of the Founding 
Director).

The Committee reserves 
the discretion to introduce 
new benefits where it 
concludes that it is 
appropriate to do so, 
having regard to the 
particular circumstances 
and to market practice. 

Where appropriate, the 
Company will meet certain 
costs relating to Executive 
Director relocations.

Executive Directors can 
receive pension 
contributions to personal 
pension arrangements or, if 
a Director is impacted by 
annual or lifetime limits on 
contribution levels to 
qualifying pension plans, 
the balance (or all) can be 
paid as a cash 
supplement. 

n/a

Clarified the maximum 
amount of salary for the 
duration of the policy as a 
fixed amount.

n/a

No material changes.

It is anticipated that salary 
increases will generally be 
in line with those awarded 
to salaried staff. That said, 
in certain circumstances 
(including, but not limited 
to, changes in role and 
responsibilities, market 
levels, individual and 
Company performance), 
the Committee may make 
larger salary increases to 
ensure they are market 
competitive. The rationale 
for any such increase will 
be disclosed in the relevant 
Annual Report. However an 
overriding cap applies, the 
effect of which is that no 
increase will be made if it 
would take an Executive 
Director’s base salary 
above £383,000 per 
annum (being the median 
level of salaries for CEOs in 
the bottom half of the FTSE 
SmallCap).

It is not possible to 
prescribe the likely change 
in the cost of insured 
benefits or the cost of 
some of the other reported 
benefits year-to-year.

Relocation expenses are 
subject to a maximum limit 
of 100% of base salary, 
provided that such 
expenses may be paid only 
in the year of appointment 
and for a further two 
financial years.

The Committee will monitor 
the costs of benefits in 
practice and will ensure 
that the overall costs do 
not increase by more than 
the Committee considers 
appropriate in all the 
circumstances.

The maximum employer’s 
contribution is limited to up 
to 10% of base salary.

n/a

Newly appointed Executive 
Directors will have 
employers’ contribution 
levels aligned to the 
contribution levels for the 
majority of the workforce.

Reduced to 10% for all 
Executive Directors.

This aligns Executive 
Directors’ pension 
contribution levels with 
those for senior managers 
in the business. Newly 
appointed Directors will be 
aligned to the majority of 
the workforce.

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REPORT OF THE REMUNERATION COMMITTEE
CONTINUED

Element and purpose

Policy and operation

Maximum

Performance measures

Changes from previous policy

Annual bonus plan
To motivate 
executives and 
incentivise delivery 
of performance over 
a one-year operating 
cycle, focusing on 
the short- to 
medium-term 
elements of our 
strategic aims.

Annual bonus plan levels 
and the appropriateness of 
measures are reviewed 
annually at the 
commencement of each 
financial year to ensure 
they continue to support 
our strategy.

Once set, performance 
measures and targets will 
generally remain 
unchanged for the year, 
except to reflect events 
such as corporate 
acquisitions or other major 
transactions where the 
Committee considers it to 
be necessary in its opinion 
to make appropriate 
adjustments.

Annual bonus plan 
outcomes will be paid in 
cash up to 75% of base 
salary. Outcomes above 
this level will be deferred in 
shares for two years. 
During the deferral period 
the value of any dividends 
will be credited as 
reinvested in further 
deferred shares.

Clawback provisions apply 
to the annual bonus plan 
and malus and clawback 
will apply to deferred 
shares.

The maximum level of 
annual bonus plan 
outcomes is 100% of base 
salary for the duration of 
this policy. 

Introduction of deferral 
feature for bonus outcomes 
in respect of financial year 
2019 and later years. 
Deferral will be made under 
the new Deferred Share 
Bonus Plan (‘DSBP’) 
proposed for approval by 
shareholders at the 2019 
AGM.

The performance 
measures applied may be 
financial or non-financial 
and corporate, divisional or 
individual and in such 
proportions as the 
Committee considers 
appropriate.

Where a sliding scale of 
targets is used, attaining 
the threshold level of 
performance for any 
measure will not typically 
produce a pay-out of more 
than 20% of the maximum 
portion of overall annual 
bonus attributable to that 
measure, with a sliding 
scale to full pay-out for 
maximum performance. 

However, the annual bonus 
plan remains a 
discretionary arrangement 
and the Committee retains 
a standard power to apply 
its judgement to adjust the 
outcome of the annual 
bonus plan for any 
performance measure 
(from zero to any cap) 
should it consider that to 
be appropriate.

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 202085

Element and purpose

Policy and operation

Maximum

Performance measures

Changes from previous policy

A two-year holding period 
was introduced in 2018 and 
applied to PSP awards 
made to Executive Directors 
in 2018. This is now included 
in the formal policy for 
completeness.

Clarified the ability of the 
Committee to adjust the 
formulaic outcomes from 
performance conditions 
where appropriate.

The PSP allows for awards 
over shares with a 
maximum value of 200% of 
base salary per financial 
year (300% for recruitment 
related awards or in special 
circumstances).

Actual participation levels 
will be kept under regular 
review, and the Committee 
expressly reserves 
discretion to make such 
awards as it considers 
appropriate within the plan 
limits. 

The Committee may set 
such performance 
conditions on PSP awards 
as it considers appropriate, 
whether financial or 
non-financial and whether 
corporate, divisional or 
individual.

Performance periods may 
be over such periods as 
the Committee selects at 
grant, which will not be less 
than, but may be longer 
than, three years.

No more than 20% of 
awards vest for attaining 
the threshold level of 
performance conditions. 
The Committee also has a 
standard power to apply its 
judgement to adjust the 
formulaic outcome of all 
LTIP performance 
measures to take account 
of any circumstances 
(including the performance 
of the Company, any 
individual or business) 
should it consider that to 
be appropriate.

n/a

n/a

No material changes.

The Committee will further 
consider the 
appropriateness of 
extending the application of 
the share ownership 
guidelines for a period post 
termination of employment 
during the anticipated 
three-year period of this 
policy.

Long term 
incentives
To motivate and 
incentivise delivery 
of sustained 
performance over 
the long term, and to 
promote alignment 
with shareholders’ 
interests, the 
Company operates 
the PSP.

Share ownership 
guidelines
To further align the 
interests of Executive 
Directors with those 
of shareholders.

Awards under the PSP may 
be granted as nil/nominal 
cost options or conditional 
awards which vest to the 
extent performance 
conditions are satisfied 
over a period of at least 
three years. Vested awards 
may also be settled in cash 
(in exceptional cases only).

Vested awards for 
Executive Directors will be 
subject to a further 
two-year holding period 
during which time awards 
may not normally be 
exercised or released but 
are no longer contingent 
on performance conditions 
or future employment.

During the vesting period 
(and the additional holding 
period) the value of any 
dividends on performance 
vested shares will be 
credited as reinvested in 
further PSP award shares.

Clawback and malus 
provisions apply to PSP 
awards.

Executive Directors are 
expected to build up a 
prescribed level of 
shareholding. 

Minimum shareholding of 
300% of base salary for 
any Executive Director at 
Admission, 200% of salary 
for any future Executive 
Director appointed after 
Admission. The Committee 
reserves the power to 
amend, but not reduce, 
these levels in future years.

To the extent that the 
prescribed level has not 
been reached, Executive 
Directors will be expected 
to retain a proportion of the 
shares vesting under the 
Company’s share plans 
until the guideline is met. 
Any PSP performance-
vested shares subject to a 
holding period and any 
shares awarded in 
connection with annual 
bonus deferral will be 
credited for the purpose of 
the guidelines (discounted 
for anticipated tax 
liabilities).

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE86

GOVERNANCE
REPORT OF THE REMUNERATION COMMITTEE
CONTINUED

Element and purpose

Policy and operation

Maximum

Performance measures

Changes from previous policy

The maximum participation 
levels for all-staff share 
plans will be the limits for 
such plans set by HMRC 
from time to time.

Consistent with normal 
practice, such awards 
would not be subject to 
performance conditions.

No material changes.

All-staff share plans
To encourage share 
ownership by staff, 
thereby allowing 
them to share in the 
long term success of 
the Group and align 
their interests with 
those of the 
shareholders.

The Company operates an 
all-staff Share Incentive 
Plan (under which an award 
of ‘free shares’ can be 
made, as well as 
‘partnership shares’ and 
‘matching shares’). The 
Company also intends to 
operate a Sharesave 
scheme.

These all-staff share plans 
are established under 
HMRC tax-advantaged 
regimes and follow the 
usual form for such plans.

Executive Directors would 
be able to participate in 
all-employee share plans 
on the same terms as other 
Group staff.

Chairwoman and Non-Executive Directors
Element and purpose

Policy and operation

Chairwoman and Non-Executive 
Director fees
To enable the Company to 
recruit and retain Company 
Chairs and Non-Executive 
Directors of the highest calibre, 
at the appropriate cost.

The fees paid to the 
Chairwoman and Non-Executive 
Directors aim to be competitive 
with other fully listed companies 
of equivalent size and 
complexity.

The fees payable to the 
Non-Executive Directors are 
determined by the Board, with 
the Chairwoman’s fees 
determined by the Committee. 
Directors do not participate in 
decisions regarding their own 
fees.

No benefits are envisaged for 
the Chairwoman and Non-
Executive Directors but the 
Company reserves the right to 
provide benefits including travel 
and office support.

Maximum

Performance measures

Fees are paid monthly in cash.

n/a

The aggregate fees and any 
benefits of the Chairwoman and 
Non-Executive Directors will not 
exceed the limit from time to 
time prescribed within the 
Company’s Articles of 
Association for such fees 
(currently £1,000,000 p.a. in 
aggregate).

Any increases actually made will 
be appropriately disclosed.

Notes to the policy table
Malus and clawback
The Remuneration Committee may apply malus and clawback to a 
PSP award, to deferred shares under the new Deferred Share Bonus 
Plan and to cash amounts under the annual bonus plan (clawback 
only). The relevant circumstances where these powers of recovery 
may operate are where:
• 

the Company materially misstated its financial results for any 
reason and that misstatement would result or resulted either 
directly or indirectly in an award being granted or vesting to a 
greater extent than would have been the case had that 
misstatement not been made;
the extent to which any performance target and/or any other 
condition was satisfied was based on an error, or on inaccurate or 
misleading information or assumptions which resulted either 
directly or indirectly in an award being granted or vesting to a 
greater extent than would have been the case had that error not 
been made; 

• 

•  circumstances arose (or continued to arise) during the vesting 
period (including any holding period) of an award which would 
have warranted the summary dismissal of the participant; or
(for awards made from 2019 onwards) there is a sufficiently 
significant impact on the reputation of the Company (including a 
Company failure) to justify the operation of malus or clawback.

• 

Normally, clawback can operate for up to three years following the 
vesting of an award. 

Stating maximum amounts for the Remuneration Policy
The DRR Regulations and related investor guidance encourages 
companies to disclose a cap within which each element of the 
Directors’ Remuneration Policy will operate. Where maximum 
amounts for elements of remuneration have been set within the 
Directors’ Remuneration Policy, these will operate simply as caps 
and are not indicative of any aspiration.

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 202087

Travel and hospitality
While the Committee does not consider it to form part of benefits in 
the normal usage of that term, it has been advised that corporate 
hospitality, whether paid for by the Company or another, and 
business travel for Directors and in exceptional circumstances their 
families may technically come within the applicable rules and so the 
Committee expressly reserves the right for the Committee to 
authorise such activities within its agreed policies.

Differences between the policy on remuneration for 
Directors from the policy on remuneration of other staff
While the appropriate benchmarks vary by role, the Company seeks 
to apply the philosophy behind this policy across the Company as a 
whole. Where the Group’s pay policy for Directors differs from its pay 
policies for groups of staff, this reflects the appropriate market rate 
position and/or typical practice for the relevant roles. The Company 
takes into account pay levels, bonus opportunity and share awards 
applied across the Group as a whole when setting the Executive 
Directors’ Remuneration Policy.

Committee discretions
The Committee will operate the annual bonus plan, the DSBP and 
PSP according to their respective rules and the above policy table. 
The Committee retains discretion, consistent with market practice, in 
a number of respects, in relation to the operation and administration 
of these plans. 

Recruitment remuneration policy
The Company’s recruitment remuneration policy aims to give the 
Committee sufficient flexibility to secure the appointment and 
promotion of high-calibre executives to strengthen the management 
team and secure the skill sets to deliver our strategic aims.

In terms of the principles for setting a package for a new Executive 
Director, the starting point for the Committee will be to apply the 
general policy for Executive Directors as applicable from time to time 
and structure a package in accordance with that policy. Consistent 
with the DRR Regulations, any caps contained within the policy for 
fixed pay do not apply to new recruits, although the Committee 
would not envisage exceeding these caps in practice.

The annual bonus plan and PSP, including the maximum award 
levels, will operate as detailed in the general policy in relation to any 
newly appointed Executive Director. For an internal appointment, any 
variable pay element awarded in respect of the prior role may either 
continue on its original terms or be adjusted to reflect the new 
appointment as appropriate. For external and internal appointments, 
the Committee may agree that the Company will meet certain 
relocation expenses in the year of appointment and for a further two 
financial years, as it considers appropriate. For external candidates, 
it may be necessary to make additional awards in connection with 
the recruitment to buy out awards forfeited by the individual on 
leaving a previous employer. 

These discretions include, but are not limited to, the following: 
•  The selection of participants;
•  The timing of grant of an award/bonus opportunity;
•  The size of an award/bonus opportunity subject to the maximum 

For the avoidance of doubt, buy-out awards are not subject to a 
formal cap. Any awards to a newly recruited Executive Director which 
are not buy-outs will be subject to the limits for the annual bonus 
plan and PSP as stated in the general policy. 

limits set out in the policy table; 

•  The determination of performance against targets and resultant 

vesting/bonus pay-outs;

•  Discretion required when dealing with a change of control or 

restructuring of the Group;

•  Determination of the treatment of leavers based on the rules of 

the plan and the appropriate treatment chosen;

•  Adjustments required in certain circumstances (e.g. rights issues, 

corporate restructuring events and special dividends); and 
•  The annual review of performance measures, weightings and 

targets from year to year. 

While performance measures and targets for annual bonus and PSP 
will generally remain unchanged once set, the Committee has the 
usual discretions to amend the measures, weightings and targets in 
exceptional circumstances (such as a major transaction) where the 
original conditions would cease to operate as intended. Any such 
changes would be explained in the subsequent Directors’ 
Remuneration Report and, if appropriate, be the subject of 
consultation with the Company’s major shareholders.

Any use of these discretions would, where relevant, be explained in 
the Directors’ Remuneration Report. 

Outstanding obligations
For the avoidance of doubt, in approving this policy, authority is given 
to the Company to honour any commitments entered into with 
current or former Directors prior to the adoption of this policy 
(including under a prior policy). 

For any buy-outs the Company will not pay more than is necessary in 
the view of the Committee, and will in all cases seek, in the first 
instance, to deliver any such awards under the terms of the existing 
annual bonus plan and PSP. It may, however, be necessary in some 
cases to make buy-out awards on terms that are more bespoke than 
the existing annual bonus plan and PSP (for example, specific 
arrangements under Listing Rule 9.4.2). 

All buy-outs, whether under the annual bonus plan, PSP or otherwise, 
will take due account of the service obligations and performance 
requirements for any remuneration relinquished by the individual 
when leaving a previous employer. The Committee will seek, where it 
is practicable to do so, to make buy-outs subject to what are, in its 
opinion, comparable requirements in respect of service and 
performance. 

However, the Committee may choose to relax this requirement in 
certain cases, such as where the service and/or performance 
requirements are materially completed, or where such factors are, in 
the view of the Committee, reflected in some other way, such as a 
significant discount to the face value of the awards forfeited, and 
where the Committee considers it to be in the interests of 
shareholders. Exceptionally, where necessary, such buy-outs may 
include a guaranteed or non-prorated annual bonus in the year of 
joining. 

A new Non-Executive Director would be recruited on the terms 
explained above in respect of the main policy for such Directors.

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE88

GOVERNANCE
REPORT OF THE REMUNERATION COMMITTEE
CONTINUED

Service contracts
The date of each Executive Director’s contract is:

Name

Date of service contract

Duration

John Treharne

6 November 2015

Richard Darwin

6 November 2015

Mark George

31 October 2018

Each Executive Director’s service agreement should be of indefinite duration, subject to 
termination by the Company or the individual on six months’ notice. The service 
agreements of all current Executive Directors comply with that policy.

The contracts of all current Executive Directors, which are available for inspection at the Company’s registered office, contain a payment in 
lieu of notice clause which is limited to base salary only. 

For each Non-Executive Director, the effective date of their latest letter of appointment is: 

Name

Date of appointment

Term

Penny Hughes

6 November 2015

Paul Gilbert

David Kelly

6 November 2015

25 July 2016

Emma Woods

11 November 2016

Initial period of three years, subject to re-election at each AGM of the Company and are 
terminable on one month’s notice given by either party.

Termination policy summary
The Remuneration Committee will consider treatments on a 
termination having regard to all of the relevant facts and 
circumstances available at that time. This policy applies both to any 
negotiations linked to notice periods on a termination and any 
treatments that the Committee may choose to apply under the 
discretions available to it under the terms of the annual bonus plan, 
the DSBP and PSP. The potential treatments on termination under 
these plans are as follows:

Annual bonus plan
If an Executive Director resigns or is dismissed for cause before the 
bonus payment date, the right to receive any bonus normally lapses. 
If an Executive Director ceases employment before such date by 
reason of death, injury, ill health, disability or any other reason 
determined by the Committee, such bonus will be payable as the 
Committee in its absolute discretion determines. Similar treatment 
will apply in the event of a change in control of the Company.

Deferred Share Bonus Plan
Awards are normally preserved in all leaver cases (other than 
termination for cause) but release will not typically be accelerated, 
except in the case of death in service. The Committee has the ability 
to release a good leaver’s awards early in suitable cases.

Performance Share Plan 
If, during the performance or vesting period, a participant:
• 
resigns or is dismissed for cause, awards lapse in full;
•  dies, awards vest in full; or
•  ceases to be employed due to injury, ill health, disability, 

redundancy, the participant’s employing company or employing 
part of a business being sold out of the Group or for any other 
reason the Committee determines, awards are retained and vest 
in the normal course subject to the performance conditions, or, if 
the Committee so decides, immediately on the participant 
ceasing to be in employment. Awards will be pro-rated by 
reference to the proportion of the performance period for which 
the participant remained employed. The Committee has a 
standard ability to vary time pro-rating. 

If a participant ceases employment during the holding period, 
performance-vested awards will normally be retained and vest as 
normal at the end of the holding period (unless the Committee 
exercises its discretion to allow awards to vest early on cessation in 
suitable cases). However, if the participant ceases employment due 
to dishonesty, fraud, misconduct or any other circumstances 
justifying summary dismissal, awards lapse in full. 

If there is a change of control or winding up of the Company awards 
typically vest to the extent that the relevant performance conditions 
have been satisfied at that time and subject also to pro-rating, unless 
the Committee determines a different basis of vesting.

The all-staff Share Incentive Plan and Sharesave scheme provide 
treatments for leavers in line with HMRC rules for such plans. 

The Company has the power to enter into settlement agreements 
with Directors and to pay compensation to settle potential legal 
claims. In addition, and consistent with market practice, in the event 
of the termination of an Executive Director, the Company may make 
a contribution towards that individual’s legal fees and fees for 
outplacement services as part of a negotiated settlement. Any such 
fees will be disclosed as part of the detail of termination 
arrangements. For the avoidance of doubt, the policy does not 
include an explicit cap on the cost of termination payments.

Consideration of shareholder views
The Committee considers shareholder views received during the 
year and at each AGM, as well as guidance from shareholder 
representative bodies more broadly, when determining the 
Remuneration Policy and its implementation. The Committee seeks 
to build an active and productive dialogue with investors on 
developments on the remuneration aspects of corporate governance 
generally and it will consult with major shareholders in advance of 
any material change to the structure and/or operation of the policy 
and will seek formal shareholder approval for any such change if 
required. 

External appointments
The Company’s policy is to permit an Executive Director to serve as a 
non-executive director elsewhere when this does not conflict with the 
individual’s duties to the Company, and where an Executive Director 
takes such a role they may be entitled to retain any fees which they 
earn from that appointment. Such appointments are subject to 
approval by the Chairwoman.

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 202089

Consideration of employment conditions elsewhere in the Group (unaudited information)
Pay and employment conditions generally in the Group will be taken into account when setting Executive Directors’ remuneration. 

The same reward principles guide reward decisions for all Group employees, including Executive Directors, although remuneration packages 
differ to take into account appropriate factors in different areas of the business:

Base salary/benefits/pension

The Committee receives and considers an annual report summarising the base salaries, benefits and 
pension arrangements received by each category of Group staff.

Annual bonus

Long term incentives

The majority of Group employees participate in an annual bonus plan, although the quantum and balance 
of Group, business unit and individual objectives varies by level and nature of role. The Committee 
receives an annual report summarising the bonus potential and performance metrics used in each of the 
annual bonus schemes in operation across the Group. 

Key Group employees participate in the PSP and may receive awards based on the same performance 
conditions as those for Executive Directors (although the Committee reserves the discretion to vary the 
performance conditions for awards made to employees below Board level). The Committee is responsible 
for operation of the PSP and approves all PSP awards made to Group staff. 

All-employee share plans

The Committee considers it is important for all employees to have the opportunity to become 
shareholders in the Company. The Company currently offers a Share Incentive Plan and Sharesave 
scheme. The Committee regularly monitors participation in the Group all-employee share plans.

Reflecting standard practice, the Company does not consult with staff in drawing up the Company’s annual Remuneration Report or when 
determining the underlying policy.

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE90

GOVERNANCE
DIRECTORS’ REPORT

As permitted by legislation, some of the matters normally included in 
the Directors’ Report, including disclosures regarding greenhouse 
gas emissions, have instead been included in the Strategic Report 
(pages 6 to 53) as the Board considers them to be of strategic 
importance.

A summary statement of non-financial information and where this 
can be found in the report is on page 53.

Corporate structure
The Gym Group plc is a public company limited by shares, 
incorporated in England and Wales, and its shares are traded on the 
Main Market of the London Stock Exchange. The Company number 
is 08528493.

Directors’ indemnity
The Company has granted an indemnity by way of deed poll to its 
Directors against any liability which attaches to them in defending 
proceedings brought against them, to the extent permitted by 
English law. In addition, Directors and Officers of the Company and 
its subsidiaries are covered by Directors’ and Officers’ liability 
insurance.

Compensation for loss of office
The Company does not have arrangements with any Director which 
would provide compensation for loss of office or employment 
resulting from a takeover, except that provisions of the Company’s 
share plans may cause options and awards granted under such 
plans to vest on a takeover.

The Board
The Directors who served during the year were:

Penny Hughes
John Treharne 
Richard Darwin 
Paul Gilbert 
David Kelly 
Emma Woods 
Mark George

Wais Shaifta and Rio Ferdinand joined the Board on 1 February 2021, 
and Paul Gilbert will retire from the Board at the Company’s AGM on 
11 May 2021.

The roles and biographies of the Directors as at the date of this 
report are on pages 56 and 57. The general powers of the Directors 
are set out in Articles 64 to 68 of the Company’s Articles of 
Association (‘the Articles’). These provide that the Board may 
exercise all the powers of the Company, subject to applicable 
legislation, the Articles and any special resolution of the Company, 
applicable on the date that any power is exercised.

Appointment and replacement of Directors
The appointment and replacement of Directors is governed by the 
Company’s Articles. These state that the number of Directors shall 
not be less than two nor exceed 12 and that:
• 

the shareholders may by ordinary resolution elect any person 
willing to act as a Director;
the Board may by ordinary resolution elect any person willing to 
be a Director;

• 

•  Every Director shall retire at each AGM and be eligible for 

• 

• 

re-election;
the Company may, by special resolution, or ordinary resolution of 
which special notice has been given according to applicable 
legislation, remove any Director before the expiration of his or her 
period of office; and
there are a number of other grounds on which a Director’s office 
may cease, namely: voluntary resignation, if they are absent 
without special leave of absence for a period of more than six 
months, they are physically or mentally incapable of acting as a 
Director, they become bankrupt or prohibited by law from being a 
Director.

Dividend
As noted on page 45, the Directors are not proposing a final dividend 
for the year 2020, taking into account the ongoing impacts of the 
pandemic upon the Group and the material support received by the 
Group from HM Government. It is a condition of the £30m New Bank 
Facility is that the Company shall not declare or pay a dividend and 
whilst this facility remains undrawn, the Directors would like to 
continue to have access to it as necessary. 

Post Balance Sheet events
Following the phased introduction of Tier 4 restrictions in a number 
of regions in December 2020, the Group was required to close 162 of 
its 183 gyms. On 4 January 2021 all remaining gyms were required to 
close as the UK Government announced a nationwide lockdown. The 
UK Government has announced that gyms in England will re-open 
on 12 April 2021 if there is continued progress with the Government’s 
four criteria for monitoring the pandemic. The Scottish Government 
has announced that gyms in Scotland will be able to re-open on 
26 April 2021. The Welsh Government has not yet announced a date 
for gyms in Wales to re-open.

In the Government’s Budget statement of 3 March 2021, it was 
announced that Business Rates relief would be extended and further 
grants for closed businesses would be made available. The Group 
will benefit from both of these measures to an estimated combined 
value of approximately £8 million between April and August 2021.

Future developments in the business of the Company 
The likely future developments in respect of the business of the 
Company can be found in the Strategic Report on pages 6 to 53 and 
forms part of this report by reference.

Corporate governance
A report on corporate governance and compliance with the UK 
Corporate Governance Code is set out on pages 54 to 64, and forms 
part of this report by reference.

Health and safety
An overview of health and safety is provided in the Sustainability 
Report on page 34 and forms part of this report by reference.

Greenhouse gas emissions
Information on the Group’s greenhouse gas emissions is set out in 
the Sustainability Report on page 39 and forms part of this report by 
reference.

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 202091

Human rights, anti-bribery and anti-corruption 
Information on the Group’s human rights and anti-bribery policies is 
set out in the Sustainability Report on page 35 and forms part of this 
report by reference.

Political donations
The Company made no political donations in 2020 (2019: £nil).

Employee involvement and policy regarding  
disabled persons
The Company operates an equal opportunities policy which aims to 
treat individuals fairly and not to discriminate on the basis of sex, 
race, ethnic origin, disability or on any other basis. The Company’s 
policy and procedures are designed to provide for full and fair 
consideration and selection of disabled applicants, to ensure they 
are properly trained to perform safely and effectively and to provide 
career opportunities which allow them to fulfil their potential. Where 
an employee becomes disabled in the course of their employment, 
the Company will actively seek to retain them wherever possible by 
making adjustments to their work content and environment or by 
retraining them to undertake new roles.

Workforce engagement
The Group updates staff with information on the Group’s 
performance and on matters concerning them on a regular basis, 
most frequently through our communications platform CORE, which 
was launched in 2020 and features videos, articles, podcasts, 
interactive forums and access to corporate tools and Company 
benefit information, as well as information on wellbeing. CORE also 
facilitates engagement with our staff members who have been 
furloughed at times, ensuring that they retain access to information. 
In addition we share information in email communications, staff 
meetings and forums, and the annual company conference, though 
an annual conference was not held in 2020 owing to coronavirus 
restrictions in the UK. Our People system, Workday, also alerts 
employees to Group related and role related communications. 
Through CORE and other communications we include any relevant 
updates on financial and economic factors which might be affecting 
the Company, particularly following results presentations to ensure 
that staff have an up to date understanding of the Company’s 
performance. Our Board and Executive Committee regularly visit our 
gyms, which facilitates engagement and keeps the Board up to date 
with gym operations, and both teams have carried out visits when 
permitted by, and in accordance with, COVID-19 restrictions. The 
Board believes that our commitment to developing and supporting 
our people forms part of the Company’s strategy, as set out in our 
Sustainability Report on page 34, where further employee 
engagement initiatives are detailed.

When making Board decisions which are relevant to our people, 
considerable value is placed on: the involvement of staff, regular, open, 
fair and respectful communication, zero tolerance for human rights 
violations, fair remuneration, and, above all, a safe working environment. 

The Company encourages the involvement of employees in the 
Company’s performance through our employee share schemes. In 
addition to the SIP, in October 2020 we launched a further invitation 
to join our Sharesave plan to allow all eligible employees including 
our new Personal Trainer population the opportunity to participate in 
the Company’s success. 

The Board has appointed one of its members as the Designated 
Non-Executive Director for People Engagement, and undertakes to 
review the specification and duties of this role annually. During the 
year and to date, David Kelly has held this role, with responsibility for 
acting as the employees’ ambassador at the Board table. It is 
intended that the role will move to Emma Woods following the 
Company’s AGM. In 2021, the views of our employees and feedback 
from our teams were gathered via an externally facilitated 
engagement survey, the results of which are discussed in more 
detail in our Sustainability Report on page 34. David worked with 
Ann-marie Murphy, Chief People Officer, to review the feedback in 
detail by region and function and analyse outcomes to be presented 
to the Board. One of the outcomes of the engagement survey was for 
the People team to provide regular pulse surveys to follow up and 
monitor progress on key people-related issues, such as maintaining 
engagement with and support for furloughed and working staff. 
David’s responsibilities included working with the Chief People 
Officer in the review and analysis of the feedback from the survey, 
and presentation of feedback and engagement initiatives the 
Non-Executive Directors to the Board. David also plays a role in the 
Group-wide recognition programme via the Remuneration 
Committee. 

Gender pay gap
As mentioned in the Report of the Nomination Committee, we  
have published our 2020 Gender Pay Gap Report on both the 
Government’s and Company’s websites. Our reports for previous 
years remain available on the same websites. Whilst our gender pay 
gap compares favourably with other organisations across both the 
UK economy and the low cost retail and fitness sector, we are 
committed to reporting on an annual basis the actions we are taking 
to reduce the gap and on our progress made against these actions. 
As we highlight in our report, the pay gap is formed largely because 
our most senior roles are mainly filled by men. We continue to focus 
on a diverse succession pipeline and our actions are set out on 
pages 36-37. 

Directors’ interests
The beneficial interests of the Directors of the Company at 
31 December 2020, and their connected persons, in the issued 
Ordinary shares are provided on page 79 within the Directors’ 
Remuneration Report.

Major interests in shares
As at 31 December 2020, the Company was aware of the following 
interests representing 3% or more of the issued share capital of the 
Company correct as at the date of notification. It should be noted 
that these holdings may have changed since notified to the 
Company; however, notification of any change is not required until 
the next applicable threshold is crossed.

Institution

Number of 
shares

Percentage

Liontrust Sustainable Investments

16,361,046

Legal & General Investment Management

11,476,428

Janus Henderson Investors

10,655,376

Columbia Threadneedle Investments

8,685,833

Fidelity International

Invesco

8,349,068

6,966,598

AXA Framlington Investment Managers

6,722,477

Aberdeen Standard Investments

Premier Miton Investors

6,303,228

5,274,340

9.86%

6.91%

6.42%

5.23%

5.03%

4.20%

4.08%

3.80%

3.18%

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE92

GOVERNANCE
DIRECTORS’ REPORT
CONTINUED

Share capital
The details of the issued share capital can be found in note 28 to  
the Consolidated Financial Statements. The rights attached to the 
Company’s Ordinary shares, being the only share class of the
Company with voting rights, are set out in the Articles of Association.

The Ordinary shares rank pari passu in all respects with the other 
Ordinary shares in issue, including for voting purposes, and will rank 
in full for all dividends and other distributions thereafter declared, 
made or paid on the Ordinary share capital of the Company. Each 
Ordinary share ranks equally in the right to receive a relative 
proportion of shares in case of a capitalisation of reserves.

Subject to the provisions of the Act, any equity securities issued by 
the Company for cash must first be offered to shareholders in 
proportion to their holdings of Ordinary shares. The Act and Listing 
Rules allow for the disapplication of pre-emption rights which may 
be carried out by a special resolution of the shareholders, whether 
generally or specifically, for a maximum period not exceeding five 
years.

Except in relation to dividends which have been declared and rights 
on a liquidation of the Company, the shareholders have no rights to 
share in the profits of the Company.

The Ordinary shares are not redeemable. However, the Company 
may purchase or contract to purchase any of the Ordinary shares on 
or off market, subject to the Act and the requirements of the Listing 
Rules.

There are no restrictions on transfers of Ordinary shares other than:
•  certain restrictions which may from time to time be imposed by 
laws or regulations such as those relating to insider dealing;

•  some of the Company’s employee share plans include restrictions 
on transfer of shares while the shares are held within the plan;
•  pursuant to the Company’s Share Dealing Code whereby the 

Directors and designated employees require approval to deal in 
the Company’s shares; and

•  where a person with an interest in the Company’s shares has 

been served with a disclosure notice and has failed to provide the 
Company with information concerning interests in those shares.

The Company is not aware of any arrangements between 
shareholders which may result in restrictions on the transfer of 
securities or voting rights.

Amendment to the Company’s Articles of Association
The Company may alter its Articles of Association by special 
resolution passed at a general meeting of shareholders.

Authority for the Company to purchase its own shares
At the 2020 AGM the Company was generally and unconditionally 
authorised by its shareholders to make market purchases (within the 
meaning of section 693 of the Act) of its Ordinary shares on such 
terms and in such manner as the Directors of the Company may 
determine subject to the following conditions:
•  The maximum number of Ordinary shares authorised to be 

• 

• 

purchased is 16,583,992, representing 10% of the Company’s 
existing share capital;
the minimum price (exclusive of expenses) which may be paid for 
an Ordinary share is 0.01p (being the nominal value of the 
Ordinary shares);
the maximum price (exclusive of expenses) which may be paid for 
each Ordinary share purchased under this authority is the higher 
of:
–  an amount equal to 105% of the average of the middle market 
price shown in the quotations for an Ordinary share as derived 
from the London Stock Exchange Daily Official list for the five 
trading days immediately preceding the date on which the 
Ordinary share is contracted to be purchased; and
–  an amount equal to the higher of the price of the last 

independent trade of an Ordinary share and the highest 
current independent bid for an Ordinary share as derived from 
the London Stock Exchange trading system;

• 

the authority shall expire at the close of the next AGM of the 
Company after the passing of this resolution or, if earlier, on 
30 June 2021.

The Company did not buy back any shares during the year. A 
resolution will be proposed at the 2021 AGM to renew this authority.

Authority to allot shares
At the 2020 AGM, authority was given to the Directors to allot new 
Ordinary shares up to a nominal value of £5,527.44, equivalent to 
33.33% of the issued share capital of the Company. In addition, 
authority was given to the Directors to allot further new Ordinary 
shares up to a nominal value of £11,056.55, equivalent to 66.67% of 
the authorised share capital of the Group. The authority shall expire 
at the close of the next AGM of the Company after the passing of this 
resolution or, if earlier, on 30 June 2021.

A resolution will be proposed at the 2021 AGM to renew this authority.

Significant agreements
The Company is not a party to any significant agreements which 
would take effect, alter or terminate upon a change of control of the 
Company.

Financial risk management
The Group’s financial risk management objectives and policies, 
including its use of financial instruments, are set out in note 26 to  
the Consolidated Financial Statements.

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020 
93

Information presented in other sections
Certain information is required to be included in the Annual Financial 
Report by Listing Rule 9.8.4. The following table provides references 
to where this information can be found in this Annual Report. If a 
requirement is not shown, it is not applicable to the Company.

Section

Listing Rule requirement

Location

Note 13 Finance Costs 
(Amount Capitalised) 
(page 120)

Report of the 
Remuneration Committee 
(pages 71-89)

Note 28 Issued Share 
Capital and Reserves 
(page 132)

1

4

7

A statement of the amount of 
interest capitalised by the 
Group during the period 
under review with an 
indication of the amount and 
treatment of any related tax 
relief

Details of long term incentive 
schemes

Details of any allotment for 
cash of equity securities 
made during the period 
under review otherwise than 
to the holders of the 
Company’s equity shares in 
proportion to their holdings of 
such equity shares and which 
has not been specifically 
authorised by the Company’s 
shareholders

10

Details of contracts of 
significance

Corporate Governance 
Report (page 64 Directors’ 
conflicts of interest)

Section 172 and engagement with suppliers, customers  
and others
In its decision making, the Board has regard to each Director’s duty 
to promote the success of the Company on behalf of the Company’s 
stakeholders, to foster the Company’s relationships with employees, 
suppliers, members, and others, and considers the effect of the 
principal decisions taken by the Company during the financial year 
on the Company’s stakeholders. This is set out in our s172 statement 
on pages 26 to 29.

Auditors
Each of the persons who is a Director at the date of approval of this 
Annual Report confirms that: a) so far as the Director is aware, there  
is no relevant audit information of which the Company’s auditors are 
unaware; and b) the Director has taken all the steps which he/she 
ought to have taken as a Director in order to make himself/herself 
aware of any relevant audit information and to establish that the 
Company’s auditors are aware of that information. Ernst & Young LLP 
have expressed their willingness to continue in office as auditors and a 
resolution to reappoint them will be proposed at the forthcoming AGM.

AGM
The Notice convening the 2021 AGM will be circulated to 
shareholders separately. Owing to ongoing COVID-19 restrictions, the 
Board anticipates that there will again be some necessary changes 
to our usual arrangements on attendance and participation for the 
2021 AGM, and will ensure shareholders are kept informed using the 
Notice, our website, and relevant announcements in due course.

On behalf of the Board

Katy Tucker 
Company Secretary 
18 March 2021

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE94

GOVERNANCE
DIRECTORS’ RESPONSIBILITY STATEMENT

The Directors are responsible for preparing the annual report and 
the Group Financial Statements in accordance with applicable 
United Kingdom law and regulations.

Company law requires the Directors to prepare financial statements 
for each financial year. Under that law the Directors have elected to 
prepare the Group financial statements in accordance with 
International Financial Reporting Standards (‘IFRSs’) in conformity 
with the Companies Act 2006, and the parent company financial 
statements in accordance with United Kingdom Generally Accepted 
Accounting Practice (United Kingdom Accounting Standards and 
applicable law), including Financial Reporting Standard 101 Reduced 
Disclosure Framework (‘FRS 101’). Under company law the Directors 
must not approve the Group financial statements unless they are 
satisfied that they give a true and fair view of the state of affairs of 
the Group and the Company and of the profit or loss of the Group 
and the Company for that period.

Under the Financial Conduct Authority’s Disclosure Guidance and 
Transparency Rules, group financial statements are required to be 
prepared in accordance with IFRSs adopted pursuant to Regulation 
(EC) No 1606/2002 as it applies in the European Union.

In preparing the Financial Statements, the Directors are required to:
•  select suitable accounting policies in accordance with IAS 8 

Accounting Policies, Changes in Accounting Estimates and Errors 
and then apply them consistently;

•  make judgements and estimates that are reasonable and 

prudent;

•  present information, including accounting policies, in a manner 

that provides relevant, reliable, comparable and understandable 
information;

•  provide additional disclosures when compliance with the specific 

requirements in IFRSs (or in respect of the Parent Company 
Financial Statements, FRS 101) is insufficient to enable users to 
understand the impact of particular transactions, other events 
and conditions on the Group’s financial position and 
performance;
in respect of the Group Financial Statements, state whether IFRSs 
in confirmity with the Companies Act 2006 and IFRSs adopted 
pursuant to Regulation (EC) No 1606/2002 as it applies in the 
European Union have been followed, subject to any material 
departures disclosed and explained in the Financial Statements;
in respect of the Parent Company Financial Statements, state 
whether applicable UK accounting standards including FRS 101 
have been followed, subject to any material departures disclosed 
and explained in the Financial Statements; and

• 

• 

•  prepare the Financial Statements on a going concern basis, 
unless it is appropriate to presume that the Company and/or 
Group will not continue in business.

The Directors confirm that the Financial Statements comply with the 
above requirements.

The Directors are responsible for keeping adequate accounting 
records that are sufficient to show and explain the Company’s and 
Group’s transactions and disclose with reasonable accuracy at any 
time the financial position of the Company and the Group and 
enable them to ensure that the Company and Group Financial 
Statements comply with the Companies Act 2006 and, as regards 
the Group Financial Statements, Article 4 of the IAS Regulation. They 
are also responsible for safeguarding the assets of the Group and 
hence for taking reasonable steps for the prevention and detection 
of fraud and other irregularities.

Under applicable law and regulations, the Directors are also 
responsible for preparing a Strategic Report, Directors’ Report, 
Directors’ Remuneration Report and Corporate Governance 
Statement that comply with that law and those regulations. The 
Directors are responsible for the maintenance and integrity of the 
corporate and financial information included on the Company’s 
website. Legislation in the UK governing the preparation and 
dissemination of accounts may differ from legislation in other 
jurisdictions.

Responsibility statement
The Directors confirm, to the best of their knowledge:
• 

that the consolidated Financial Statements, prepared in 
accordance with IFRSs in conformity with the Companies Act 
2006 (and IFRSs pursuant to Regulation (EC) 1606/2002 as it 
applies in the European Union), give a true and fair view of the 
assets, liabilities, financial position and results of the Parent 
Company and undertakings included in the consolidation taken 
as a whole;
that the annual report, including the Strategic Report, includes a 
fair review of the development and performance of the business 
and the position of the Company and undertakings included in 
the consolidation taken as a whole, together with a description of 
the principal risks and uncertainties that they face; and
that they consider the Annual Report, taken as a whole, is fair, 
balanced and understandable and provides the information 
necessary for shareholders to assess the Company’s position, 
performance, business model and strategy.

• 

• 

On behalf of the Board

Richard Darwin
Chief Executive Officer
18 March 2021

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 202095

FINANCIAL STATEMENTS
INDEPENDENT AUDITOR’S REPORT
TO THE MEMBERS OF THE GYM GROUP PLC

Opinion
In our opinion:
•  The Gym Group plc’s Group Financial Statements and Parent 

Company Financial Statements (the “Financial Statements”) give a 
true and fair view of the state of the Group’s and of the Parent 
Company’s affairs as at 31 December 2020 and of the Group’s 
loss for the year then ended;
the Group Financial Statements have been properly prepared in 
accordance with International Accounting Standards in conformity 
with the requirements of the Companies Act 2006 and International 
Financial Reporting Standards adopted pursuant to Regulation 
(EC) No. 1606/2002 as it applies in the European Union; 
the Parent Company Financial Statements have been properly 
prepared in accordance with United Kingdom Generally 
Accepted Accounting Practice; and
the financial statements have been prepared in accordance with 
the requirements of the Companies Act 2006.

• 

• 

• 

We have audited the financial statements of The Gym Group plc  
(the ‘Parent Company’) and its subsidiaries (the ‘Group’) for the year 
ended 31 December 2020 which comprise:

Group

Parent Company

Consolidated balance sheet  
as at 31 December 2020

Balance sheet as at  
31 December 2020

Consolidated income statement 
for the year then ended

Statement of changes in equity 
for the year then ended

Consolidated statement of 
comprehensive income for the 
year then ended

Related notes 1 to 9 to the 
financial statements including  
a summary of significant 
accounting policies

Consolidated statement of 
changes in equity for the year 
then ended

Consolidated statement of cash 
flows for the year then ended

Related notes 1 to 34 to the 
financial statements, including  
a summary of significant 
accounting policies

The financial reporting framework that has been applied in the 
preparation of the Group Financial Statements is applicable law and 
International Accounting Standards in conformity with the 
requirements of the Companies Act 2006 and International Financial 
Reporting Standards adopted pursuant to Regulation (EC) No. 
1606/2002 as it applies in the European Union. The financial reporting 
framework that has been applied in the preparation of the Parent 
Company financial statements is applicable law and United Kingdom 
Accounting Standards, including FRS 101 “Reduced Disclosure 
Framework” (United Kingdom Generally Accepted Accounting 
Practice).

Basis for opinion 
We conducted our audit in accordance with International Standards 
on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities 
under those standards are further described in the Auditor’s 
responsibilities for the audit of the financial statements section of our 
report. We are independent of the group in accordance with the 
ethical requirements that are relevant to our audit of the financial 
statements in the UK, including the FRC’s Ethical Standard as 
applied to listed public interest entities, and we have fulfilled our 
other ethical responsibilities in accordance with these requirements.

We believe that the audit evidence we have obtained is sufficient 
and appropriate to provide a basis for our opinion.

Conclusions relating to going concern
We draw attention to note 2 in the financial statements, which indicates 
that the Directors have concluded that the potential impact of COVID-19 
described in note 2 and uncertainty over possible mitigating actions, 
including covenant waivers or extending the New Bank Facility, 
represents a material uncertainty that may cast significant doubt about 
the Group’s ability to continue as a going concern. However, having 
assessed the financial forecasts, sensitivities and possible mitigating 
actions, the Board has a reasonable expectation that the Group has 
adequate resources to continue in operational existence for the next  
12 months and therefore the Directors continue to adopt the going 
concern basis in preparing these financial statements. Our opinion is 
not modified in respect of this matter.

In auditing the financial statements, we have concluded that the directors’ 
use of the going concern basis of accounting in the preparation of the 
financial statements is appropriate. Our evaluation of the directors’ 
assessment of the group and parent company’s ability to continue to 
adopt the going concern basis of accounting included:
•  We gained an understanding of the process undertaken by 

management to perform the going concern assessment, including the 
evaluation of the ongoing impact of COVID-19 on the Group and the 
Group’s access to available sources of liquidity;

•  We obtained management’s forecast cash flows and covenant 

calculations covering the period from the date of signing to 30 June 
2022 and we agreed these to the Board approved budgets and 
forecasts.

•  We tested the mathematical accuracy of the cash flows, as well as the 

calculation of the forecast covenants;

•  We obtained a copy of the waiver from the Bank for the anticipated 

covenant breach in March 2021; 

•  We challenged management in respect of the assumptions used in 
the going concern assessment and reverse stress test reflecting the 
risk of further lockdown later in FY21 and the impact this would have 
on liquidity and breaching of financial covenants. 

•  We understood and challenged the Board’s controllable 

mitigation plans and the forecast impact  on the ability of the 
business to operate within its financial covenants. We obtained 
supporting documentation to evaluate the plausibility and 
achievability of management’s mitigation plans considering 
actions delivered to date.

•  We compared forecast future cashflows to historical data, ensuring 
variations are in line with our expectations and understanding of the 
business and considered the reliability of past forecasts.
•  Considered the results of other audit procedures and other 

knowledge obtained in the audit and whether it was consistent with  
or contradicted management’s assumptions. 

•  We performed our own sensitivity analysis on managements 
forecast cashflows and considered the reverse stress tested 
management model. 

•  We agreed available facilities to underlying agreements and the extent 

of drawings thereunder to external confirmations.

•  We assessed the adequacy of disclosures within the Annual Report 

and Accounts.

Our key observations 
•  We have observed that the group is experiencing a high level of 

• 

disruption from the impact of the pandemic from both a revenue and 
profitability perspective. There is uncertainty about the impacts of 
COVID-19 on management’s forecasts in the going concern 
assessment period, with membership levels and further enforced gym 
closures being key assumptions.
In December 2020, the Group amended the New Bank Facility to 
extend it from 18 months to 24 months (now due to end June 2022 at 
which point the terms of the original £70 million RCF will apply) and to 
set new covenants based on a revised business plan. Based on 
management’s forecasts, it is expected that the Group will breach its 
current banking covenant in June 2021 requiring a waiver and it may 
be necessary in certain downside scenarios to extend the term of the 
New Bank Facility beyond June 2022. 

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE96

FINANCIAL STATEMENTS
INDEPENDENT AUDITOR’S REPORT
TO THE MEMBERS OF THE GYM GROUP PLC
CONTINUED

We draw attention to the Viability Statement in the Annual Report at page 51 that comments on the impact of the current outbreak of COVID-19 
in the UK and the impact on the Viability Statement. The Directors consider that the material uncertainty referred to in respect of going 
concern may cast significant doubt over the future viability of the Group and Company. Our opinion is not modified in respect of this matter. 

In relation to the Group and Parent Company’s reporting on how they have applied the UK Corporate Governance Code, we have nothing 
material to add or draw attention to in relation to the Directors’ statement in the Financial Statements about whether the directors considered 
it appropriate to adopt the going concern basis of accounting.

Our responsibilities and the responsibilities of the Directors with respect to going concern are described in the relevant sections of this report. However, 
because not all future events or conditions can be predicted, this statement is not a guarantee as to the Group’s ability to continue as a going concern.

Overview of our audit approach

Audit scope

•  We performed an audit of the complete financial information of two components and audit procedures on specific 

balances for a further one component.

•  The components where we performed full or specific audit procedures accounted for 100% of Profit before tax and 

exceptionals, 100% of Revenue and 100% of Total assets.

Key audit matters

•  Deferral of membership income
•  Annual goodwill and property, plant and equipment impairment testing including cash flow and discount rate 

assumptions 

Materiality

•  Overall group materiality of £523,000 which represents 0.65% of revenue.

An overview of the scope of the Parent Company and  
Group audits 
Tailoring the scope
Our assessment of audit risk, our evaluation of materiality and our 
allocation of performance materiality determine our audit scope for 
each company within the Group. Taken together, this enables us to 
form an opinion on the Consolidated Financial Statements. We take 
into account size, risk profile, the organisation of the Group and 
effectiveness of Group-wide controls, changes in the business 
environment and other factors when assessing the level of work  
to be performed at each company.

In assessing the risk of material misstatement to the Group financial 
statements, and to ensure we had adequate quantitative coverage of 
significant accounts in the financial statements, of the seven 
reporting components of the Group, we selected three components 
covering entities, which represent the principal business units within 
the Group.

Of the three components selected, we performed an audit of the 
complete financial information of two components (“full scope 
components”) which were selected based on their size or risk 
characteristics. For the remaining one component (“specific scope 
components”), we performed audit procedures on specific accounts 
within that component that we considered had the potential for the 
greatest impact on the significant accounts in the financial 
statements either because of the size of these accounts or their risk 
profile. 

The reporting components where we performed audit procedures 
accounted for 100% (2019: 100%) of the Group’s Revenue, Group’s 
Profit before tax and exceptional items, Group’s Profit before tax and 
the Group’s Total assets. 

2020

2019

Full  

scope

Specific 
scope

Remaining 
components

Full  

scope

Specific 
scope

Remaining 
components

Number of 
components

2

Revenue

100%

1

0%

4

2

3

– 97.1%

2.9%

(Loss)/profit 
before tax 
and 
exceptional 
items

(Loss)/profit 
before tax

(94.7%)

(5.3%)

– 130.5% (30.5%)

(97.8%)

(2.2%)

–

175% (75%)

Total assets

99.9%

0.1%

– 99.9%

0.1%

Changes from the prior year 
In the current year two of the components were descoped. This is 
due to a reorganisation during the prior year and these entities are 
no longer trading. 

Involvement with component teams 
All audit work performed for the purposes of the audit was 
undertaken by the Group audit team.

2

–

–

–

–

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 202097

Key audit matters 
Key audit matters are those matters that, in our professional judgment, were of most significance in our audit of the financial statements of the 
current period and include the most significant assessed risks of material misstatement (whether or not due to fraud) that we identified. These 
matters included those which had the greatest effect on the overall audit strategy, the allocation of resources in the audit; and directing the 
efforts of the engagement team. These matters were addressed in the context of our audit of the financial statements as a whole, and in our 
opinion thereon, and we do not provide a separate opinion on these matters.

Risk

Our response to the risk

Key observations communicated  
to the Audit Committee 

We obtained an understanding of the Group’s revenue 
recognition process, in particular in respect of the 
membership subscription process. This included visiting 
the outsourced membership management service 
provider to obtain an understanding of the outsourced 
elements of the membership income process.

Based on our procedures, 
deferral of membership income 
in the year ended 31 December 
2020 is appropriately recognised 
and presented as contract 
liabilities as at that date.

We also obtained an understanding of the deferred 
membership fee income calculation process and 
related controls, taking into consideration the additional 
processes in place for the updated calculation reflecting 
the impact of COVID-19.

We obtained the full revenue listing directly from the 
management service provider and tested a sample to 
ensure validity of the information. We re-performed a full 
recalculation on management’s deferred membership 
fee income calculation for all material balances in order 
to ensure the accuracy of the calculation of income 
deferred.

Deferral of membership income – total 
revenue for the year ended 31 December 
2020: £80.5m (31 December 2019: £153m), of 
which £6.4m was deferred at 31 December 
2020 (31 December 2019: £8.0m) and 
presented in the balance sheet as contract 
liabilities.

Refer to the Report of the Audit and Risk 
Committee (page 68); accounting policies 
(page 108); and notes 6 and 21 of the 
Consolidated Financial Statements  
(pages 116 and 125).

In preparing the annual accounts, 
management need to calculate the amount 
of joining and subscription payments 
collected, which relate to membership after 
the year end date and for which the related 
revenue should be deferred and presented 
as a contract liability under IFRS 15 “Revenue 
from Contracts with Customers” (“IFRS 15”).

The calculation of deferred membership fees 
does not involve significant judgement or 
estimation but is a non routine process 
whose calculation requires considerable 
manual input. That calculation is more 
complex this year due to the need to reflect 
impacts of COVID-related closure periods.

There is an increased risk of material error 
and management override in the inputs to 
this calculation, with an increased risk in the 
current year due to these manual calculations 
due to COVID-19. 

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCEKey observations communicated  
to the Audit Committee 

Based on our procedures, we 
consider management’s 
assessment of the CGUs to be 
appropriate. We believe that the 
combined effect of the cash flow 
and discount rate assumptions 
used by management in the 
CGU impairment model are 
within acceptable ranges and 
reasonably possible changes in 
the key assumptions would not 
cause an impairment to arise in 
respect of the goodwill. 

Additionally, in respect of 
property plant and equipment 
impairment, we consider the 
cash flow and discount rate 
assumptions, and impairment 
charges which have been 
recorded in the current year in 
reasonable.

We consider that management’s 
impairment model methodology 
is acceptable.

The Financial Statement 
disclosures, particularly those in 
note 15 and 16 to the 
Consolidated Financial 
Statements, materially comply 
with the applicable requirements 
of IAS 36 and IAS1.

98

FINANCIAL STATEMENTS
INDEPENDENT AUDITOR’S REPORT
TO THE MEMBERS OF THE GYM GROUP PLC
CONTINUED

Risk

Our response to the risk

We performed a walkthrough of the process and 
controls to gain an understanding of the Group’s 
impairment process.

We obtained and challenged management’s CGU 
assessment which treats each gym as a CGU, but 
allocates the Group’s goodwill to the chain of health and 
fitness facilities operating under “The Gym” brand. This 
group of CGUs represent the lowest level within the 
Group at which the goodwill will be monitored for 
internal management purposes and is consistent with 
the Operating Segments identified under IFRS 8 
“Operating Segments”.

We obtained management’s impairment testing models 
for goodwill and property plant and equipment. We 
checked the input data to source information, we 
evaluated the calculation methodology and tested the 
integrity of the model.

We assessed whether the assumptions disclosed in 
note 15 and 16 to the Consolidated Financial Statements 
were the appropriate key assumptions to be used in the 
impairment model, being the discount rate, revenue 
growth and cost inflation over the next three years and 
the long term growth from 2023 onwards. 

We then challenged the reasonableness of these 
assumptions by reference to historical data, external 
benchmarks and the risk of management bias.

We assessed the historical accuracy of management’s 
forecasting by comparing actual financial performance 
to management’s previous forecasts / budgets.

We considered management’s sensitivity analysis 
showing the impact of a reasonably possible change in 
key impairment assumptions to determine whether an 
impairment charge would be required. This 
consideration included performing our own sensitivity 
analysis by reference to the results of our assessment of 
assumptions referred to above. 

As part of our work we utilised EY valuations specialists 
to assist in assessing the appropriateness of the 
methodology used by the models and to assist in our 
assessment of the discount rate and long term growth 
rate assumptions used in the impairment models.

We ensured that the Financial Statement disclosures, 
particularly those in note 15 for PPE and 16 for Goodwill 
to the Consolidated Financial Statements, met the 
requirements of IAS 36 and IAS1 “Presentation of 
Financial Statements” (“IAS 1”), particularly those related 
to judgements, estimation uncertainty and sensitivities.

The Group audit team performed the full scope audit 
procedures on the impairment models prepared for The 
Gym Group plc

Annual goodwill impairment testing 
including cash flow and discount rate 
assumptions – 31 December 2020: £77.7m 
(31 December 2019: £77.7m); and property, 
plant and equipment impairment testing – 
31 December 2020: £171.4m (31 December 
2019: £176.0m)

Refer to the Report of the Audit and Risk 
Committee (page 68); accounting policies 
(page 109 and 114); and note 16 of the 
Consolidated Financial Statements (page 122).

As disclosed in note 16 to the Consolidated 
Financial Statements, goodwill recognised in 
the Group Statement of Financial Position of 
£77.7m (arising on the acquisition of The Gym 
Limited, the acquisition of the trade and 
assets of 18 gyms from Lifestyle Fitness, the 
acquisition of the trade and assets of one 
gym in Aylesbury and the acquisition of the 
trade and assets of 13 gyms from easyGym) 
has been allocated to one group of cash 
generating units (“CGUs”) comprising The 
Gym chain of health and fitness facilities.

As disclosed in note 15 to the Consolidated 
Financial Statements, property, plant and 
equipment is recognised of £426.9m relating 
to the assets held, including the Right-of-Use 
assets for The Gym chain.

Management have undertaken an annual 
impairment review in respect of the goodwill 
allocated to the group of CGUs in 
accordance with the requirements of IAS 36 
“Impairment of Assets” (“IAS 36”) and 
concluded that no impairment arises at 
31 December 2020. They have also 
undertaken an annual impairment review in 
respect of property plant and equipment 
(PPE) and have recognised an impairment of 
£1.61m in the current year.

We focused on this area due to both the 
significance of the carrying value of goodwill 
and PPE and the inherent uncertainty 
involved in an impairment review, which 
requires management to make significant 
judgements and estimations as to future 
outcomes and assumptions of cash flows (for 
example customer acquisition and retention, 
changes in subscription rates, operating 
costs etc), along with the discount rate to be 
applied to those cash flows. In addition, such 
judgements and estimates could be 
influenced by management bias.

The significant assumptions are disclosed in 
note 15 for PPE and note 16 for goodwill to the 
Consolidated Financial Statements. There is 
an increased risk and uncertainty in the 
current year due to the impacts of the 
Government-enforced closures in respect of 
COVID-19.

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 202099

In the prior year, our auditor’s report included a key audit matter in 
relation to Adoption of IFRS 16, since it was the first year of 
implementation. Given that this is no longer the first year, this has not 
been included as a key audit matter in the current year. In the current 
year. PPE impairment has been considered additionally to Goodwill 
impairment, due to the impacts of Government-enforced closure due 
to COVID-19.

Our application of materiality 
We apply the concept of materiality in planning and performing the 
audit, in evaluating the effect of identified misstatements on the audit 
and in forming our audit opinion. 

Materiality
The magnitude of an omission or misstatement that, individually or in 
the aggregate, could reasonably be expected to influence the 
economic decisions of the users of the financial statements. 
Materiality provides a basis for determining the nature and extent of 
our audit procedures.

We determined materiality for the Group to be £523,000 (2019: 
£639,000), which is 0.65% of revenue (2019: 5% of profit before tax 
and exceptional items). Due to the loss before tax in the current year, 
profit before tax and exceptional items is no longer an appropriate 
materiality measure. We consider that revenue is the key variable 
which will drive performance of the group in 2021, and it is therefore 
expected that the users of the financial statements focus will turn to 
growth of membership levels and revenue. 

We determined materiality for the Parent Company to be £2,638,630 
(2019: £1,913,500), which is 1% (2019: 1%) of total assets. Given the 
nature of the Parent Company’s activities we believe total assets is a 
key metric of the shareholders. While materiality for the Parent 
Company exceeds that of the Group, as noted below our 
performance materiality for the Parent Company’s audit was based 
upon an allocation of the performance materiality used in the audit 
of the Group’s financial statements.

Reporting threshold
An amount below which identified misstatements are considered as 
being clearly trivial.

We agreed with the Audit Committee that we would report to them all 
uncorrected audit differences in excess of £26,000 (2019: £35,000), 
which is set at 5% of planning materiality, as well as differences 
below that threshold that, in our view, warranted reporting on 
qualitative grounds. 

We evaluate any uncorrected misstatements against both the 
quantitative measures of materiality discussed above and in light of 
other relevant qualitative considerations in forming our opinion.

Other information 
The other information comprises the information included in the annual 
report set out on pages 1 to 89, other than the financial statements and 
our auditor’s report thereon. The Directors are responsible for the other 
information contained within the annual report. 

Our opinion on the financial statements does not cover the other 
information and, except to the extent otherwise explicitly stated in 
this report, we do not express any form of assurance conclusion 
thereon. 

Our responsibility is to read the other information and, in doing so, 
consider whether the other information is materially inconsistent with 
the financial statements or our knowledge obtained in the course of 
the audit or otherwise appears to be materially misstated. If we 
identify such material inconsistencies or apparent material 
misstatements, we are required to determine whether there is a 
material misstatement in the financial statements themselves. If, 
based on the work we have performed, we conclude that there is a 
material misstatement of the other information, we are required to 
report that fact.

We have nothing to report in this regard.

Performance materiality
The application of materiality at the individual account or balance 
level. It is set at an amount to reduce to an appropriately low level the 
probability that the aggregate of uncorrected and undetected 
misstatements exceeds materiality.

Opinions on other matters prescribed by the  
Companies Act 2006
In our opinion, the part of the directors’ remuneration report to be 
audited has been properly prepared in accordance with the 
Companies Act 2006.

On the basis of our risk assessments, together with our assessment 
of the Group’s overall control environment, our judgement was that 
performance materiality was 75% (2019: 75%) of our planning 
materiality, namely £392,000 (2019: £486,000). We have set 
performance materiality at this percentage due to experience with 
the Group demonstrating an effective control environment and low 
incidence of misstatements.

Audit work at component locations for the purpose of obtaining audit 
coverage over significant financial statement accounts is undertaken 
based on a percentage of total performance materiality. The 
performance materiality set for each component is based on the 
relative scale and risk of the component to the Group as a whole and 
our assessment of the risk of misstatement at that component. In the 
current year, the range of performance materiality allocated to 
components was £176,400 to £392,000 (2019: £92,400 to £462,000). 

• 

• 

In our opinion, based on the work undertaken in the course of  
the audit:
• 

the information given in the Strategic Report and the Directors’ 
Report for the financial year for which the financial statements are 
prepared is consistent with the financial statements and those 
reports have been prepared in accordance with applicable legal 
requirements;
the information about internal control and risk management 
systems in relation to financial reporting processes and about 
share capital structures, given in compliance with rules 7.2.5 and 
7.2.6 in the Disclosure Rules and Transparency Rules sourcebook 
made by the Financial Conduct Authority (the FCA Rules), is 
consistent with the financial statements and has been prepared 
in accordance with applicable legal requirements; and
information about the Company’s corporate governance 
statement and practices and about its administrative, 
management and supervisory bodies and their committees 
complies with rules 7.2.2, 7.2.3 and 7.2.7 of the FCA Rules.

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE100

FINANCIAL STATEMENTS
INDEPENDENT AUDITOR’S REPORT
TO THE MEMBERS OF THE GYM GROUP PLC
CONTINUED

Matters on which we are required to report by exception
In the light of the knowledge and understanding of the Group and 
the Parent Company and its environment obtained in the course  
of the audit, we have not identified material misstatements in:
• 
• 

the Strategic Report or the Directors’ Report; or
the information about internal control and risk management 
systems in relation to financial reporting processes and about 
share capital structures, given in compliance with rules 7.2.5 and 
7.2.6 of the FCA Rules

We have nothing to report in respect of the following matters in 
relation to which the Companies Act 2006 requires us to report to 
you if, in our opinion:
•  adequate accounting records have not been kept by the Parent 

• 

Company, or returns adequate for our audit have not been 
received from branches not visited by us; or
the Parent Company Financial Statements and the part of the 
Directors’ Remuneration Report to be audited are not in 
agreement with the accounting records and returns; or

•  certain disclosures of Directors’ remuneration specified by law 

are not made; or

•  we have not received all the information and explanations we 

require for our audit

•  a Corporate Governance Statement has not been prepared by 

the Company

Corporate Governance Statement
The Listing Rules require us to review the Directors’ statement in 
relation to going concern, longer-term viability and that part of  
the Corporate Governance Statement relating to the group and 
company’s compliance with the provisions of the UK Corporate 
Governance Code specified for our review.

Based on the work undertaken as part of our audit, we have 
concluded that each of the following elements of the Corporate 
Governance Statement is materially consistent with the financial 
statements or our knowledge obtained during the audit:
•  Directors’ statement with regards to the appropriateness of 

adopting the going concern basis of accounting and any material 
uncertainties identified set out on pages 51 to 52;

•  Directors’ explanation as to its assessment of the Company’s 

prospects, the period this assessment covers and why the period 
is appropriate set out on pages 51 to 52;

•  Directors’ statement on fair, balanced and understandable set out 

on page 94;

•  Board’s confirmation that it has carried out a robust assessment 
of the emerging and principal risks set out on pages 48 to 50;
•  The section of the annual report that describes the review of 

effectiveness of risk management and internal control systems 
set out on pages 46 and 47; and;

•  The section describing the work of the Audit Committee set out 

on pages 68 to 70.

Responsibilities of directors
As explained more fully in the Directors’ Responsibilities Statement 
set out on page 94, the Directors are responsible for the preparation 
of the financial statements and for being satisfied that they give a 
true and fair view, and for such internal control as the Directors 
determine is necessary to enable the preparation of financial 
statements that are free from material misstatement, whether due  
to fraud or error. 

In preparing the financial statements, the Directors are responsible 
for assessing the Group and Parent Company’s ability to continue as 
a going concern, disclosing, as applicable, matters related to going 
concern and using the going concern basis of accounting unless the 
Directors either intend to liquidate the Group or the Parent Company 
or to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial 
statements 
Our objectives are to obtain reasonable assurance about whether 
the financial statements as a whole are free from material 
misstatement, whether due to fraud or error, and to issue an auditor’s 
report that includes our opinion. Reasonable assurance is a high 
level of assurance, but is not a guarantee that an audit conducted in 
accordance with ISAs (UK) will always detect a material misstatement 
when it exists. Misstatements can arise from fraud or error and are 
considered material if, individually or in the aggregate, they could 
reasonably be expected to influence the economic decisions of 
users taken on the basis of these financial statements.

Explanation as to what extent the audit was considered 
capable of detecting irregularities, including fraud 
Irregularities, including fraud, are instances of non-compliance with 
laws and regulations. We design procedures in line with our 
responsibilities, outlined above, to detect irregularities, including 
fraud. The risk of not detecting a material misstatement due to fraud 
is higher than the risk of not detecting one resulting from error, as 
fraud may involve deliberate concealment by, for example, forgery or 
intentional misrepresentations, or through collusion. The extent to 
which our procedures are capable of detecting irregularities, 
including fraud is detailed below.

However, the primary responsibility for the prevention and detection 
of fraud rests with both those charged with governance of the 
company and management. 
•  We obtained an understanding of the legal and regulatory 

frameworks that are applicable to the group and determined that 
the most significant are Companies Act 2006; UK Listing Rules; 
UK Listing Authority – Disclosure and Transparency Rules; The 
Companies (Miscellaneous Reporting Regulation) 2018; The Large 
and Medium-sized Companies and Groups (Accounts and 
Reports (Amendment)) Regulations 2013 in particular in respect of 
the Directors’ Remuneration Report; UK Tax Legislation; Financial 
Services Act 2012 and UK Corporate Governance Code 2018. 
•  We understood how The Gym Group plc is complying with those 
frameworks by making enquiries of senior management and 
those charged with governance; attendance at audit committees; 
obtaining an understanding of entity-level controls and 
considering the influence of the control environment; obtaining an 
understanding of policies and procedures in place regarding 
compliance with laws and regulations, including how compliance 
with such policies is monitored and enforced; obtaining an 
understanding of management’s process for identifying and 
responding to fraud risks, including programs and controls 
established to address risks identified, or otherwise prevent, 
deter and detect fraud, and how senior management monitors 
those programs and controls; and reviewing correspondence with 
relevant regulatory authorities. 

•  We assessed the susceptibility of the Group’s Financial 

Statements to material misstatement, including how fraud might 
occur by: discussing within the audit team; performing client 
acceptance/continuance procedures; reviewing interim financial 
information; identifying related parties, including circumstances 
related to the existence of a related party with dominant 
influence; obtaining an understanding of entity-level controls  
and considering the influence of the control environment; and 
considering the nature of the account and our assessment of 
inherent risk for relevant assertions of significant accounts.

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020 
101

•  Based on this understanding we designed our audit procedures 
to identify non-compliance with such laws and regulations. Our 
procedures involved enquiring of members of senior 
management and those charged with governance regarding their 
knowledge of any non-compliance or potential non-compliance 
with laws and regulations that could affect the financial 
statements; enquiring about the policies that have been 
established to prevent non-compliance with laws and regulations 
by officers and employees, and whether such policies are 
formalised in a code of conduct, conflict-of-interests statement  
or similar standard; enquiring about the entity’s methods of 
enforcing and monitoring compliance with such policies, if any; 
and inspecting correspondence, if any, with the relevant licensing 
or regulatory authorities.

A further description of our responsibilities for the audit of the 
financial statements is located on the Financial Reporting Council’s 
website at https://www.frc.org.uk/auditorsresponsibilities. This 
description forms part of our auditor’s report.

Other matters we are required to address 
Following the recommendation from the audit committee we were 
appointed by the company on 28 July 2015 to audit the financial 
statements for the year ending 31 December 2015 and subsequent 
financial periods. 
•  The period of total uninterrupted engagement including previous 

renewals and reappointments is 6 years, covering the years 
ending 31 December 2015 to 31 December 2020.

•  The non-audit services prohibited by the FRC’s Ethical Standard 
were not provided to the Group or the Parent Company and we 
remain independent of the Group and the Parent Company in 
conducting the audit. 

•  The audit opinion is consistent with the additional report to the 

Audit Committee.

Use of our report
This report is made solely to the Company’s members, as a body, in 
accordance with Chapter 3 of Part 16 of the Companies Act 2006.  
Our audit work has been undertaken so that we might state to the 
Company’s members those matters we are required to state to them 
in an auditor’s report and for no other purpose. To the fullest extent 
permitted by law, we do not accept or assume responsibility to anyone 
other than the Company and the Company’s members as a body, for 
our audit work, for this report, or for the opinions we have formed. 

Michael Kidd (Senior statutory auditor)
for and on behalf of Ernst & Young LLP, Statutory Auditor
Belfast
18 March 2021

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE 
102

FINANCIAL STATEMENTS
CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
FOR THE YEAR ENDED 31 DECEMBER 2020

Revenue
Cost of sales

Gross profit

Other income
Administration expenses

Operating (loss)/profit

Finance income
Finance costs

(Loss)/profit before tax

Tax credit/(charge)

(Loss)/profit for the year attributable to equity shareholders

Other comprehensive income/(expense) for the year
Items that may be reclassified to profit or loss
Changes in the fair value of derivative financial instruments
Items that will not be reclassified to profit or loss
Changes in the fair value of financial assets at fair value through other comprehensive income

Total comprehensive (expense)/income attributable to equity shareholders

(Loss)/earnings per share
Basic
Diluted

Reconciliation of operating (loss)/profit to Group Adjusted EBITDA less Normalised Rent:
– Operating (loss)/profit
– Depreciation of property, plant and equipment and right-of-use assets
– Amortisation of intangible assets
– Exceptional impairment of property, plant and equipment and right-of-use assets
– Exceptional impairment of intangible assets
– Exceptional items (excluding impairment of property, plant and equipment, right-of-use assets 

 and intangible assets)

– Long term employee incentive costs
– Normalised Rent2

Note

6

7

8

12
13

14

27

10

15
16
9, 15
9, 16

9
29

31 December 
2020
£’000

31 December 
2019
£’000

80,470
(2,116)

153,134 
(1,437)

78,354

151,697 

427
(112,696)

–
(130,122)

(33,915)

21,575 

6
(13,283)

32 
(15,388)

(47,192)

6,219 

10,824

(2,624)

(36,368)

3,595 

11

–

(36,357)

pence
(23.1)
(23.1)

£’000
(33,915)
45,169
3,765
1,606
1

(485)
669
(26,979)

(155)

(277)

3,163 

pence
2.6
2.6 

£’000
21,575 
41,778 
3,114
–
–

6,086 
1,900 
(25,913)

– Group Adjusted EBITDA less Normalised Rent1

(10,169)

48,540 

1  Group Adjusted EBITDA less Normalised Rent is a non-statutory metric used internally by management and externally by investors. It is calculated as operating profit before 

depreciation, amortisation, long term employee incentive costs and exceptional items, and after deducting Normalised Rent. Refer to the KPIs on page 144 for further information.

2 Normalised Rent is the contractual rent that would have been paid in normal circumstances without any agreed deferments, recognised in the monthly period to which it relates.

The notes on pages 106 to 136 form an integral part of the Financial Statements.

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020103

31 December 
2020
£’000

31 December 
2019
£’000

Note

15
15
16
17
27
14

18
19

20

21
22
23
25
14

24
22
25
14

28
28
28
28
28
28
28

171,386
255,558
86,386
1,000
1
7,614

176,001 
238,702
86,379 
– 
13 
– 

521,945

501,095 

290
6,355
162
3,736

654 
8,769 
– 
2,605 

10,543

12,028 

532,488

513,123 

18,598
21,842
2,609
46
–

29,389 
15,637 
3,875 
352 
374

43,095

49,627 

49,180
284,473
1,241
55

49,116 
262,706 
1,303 
208

334,949

313,333 

378,044

362,960

154,444

150,163 

17
48
4
159,474
(155)
39,912
(44,856)

14 
48 
4 
159,474 
(166)
–
(9,211)

154,444

150,163 

CONSOLIDATED STATEMENT OF FINANCIAL POSITION
AS AT 31 DECEMBER 2020

Non-current assets
Property, plant and equipment
Right-of-use assets
Intangible assets
Investments in financial assets
Derivative financial instruments
Deferred tax assets

Total non-current assets
Current assets

Inventories
Trade and other receivables
Income taxes receivable
Cash and cash equivalents

Total current assets

Total assets

Current liabilities

Trade and other payables
Lease liabilities
Other financial liabilities
Provisions
Income taxes payable

Total current liabilities
Non-current liabilities

Borrowings
Lease liabilities
Provisions
Deferred tax liabilities

Total non-current liabilities

Total liabilities

Net assets 

Capital and reserves

Issued capital
Own shares held
Capital redemption reserve
Share premium
Hedging reserve
Merger reserve
Retained deficit

Total equity shareholders’ funds 

The notes on pages 106 to 136 form an integral part of the Financial Statements.

These Financial Statements were approved by the Board of Directors on 18 March 2021.

Signed on behalf of the Board of Directors

Richard Darwin 
Chief Executive Officer 

Mark George
Chief Financial Officer

Company Registration Number 0852849

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE 
 
 
104

FINANCIAL STATEMENTS
CONSOLIDATED STATEMENT OF CHANGES IN EQUITY
FOR THE YEAR ENDED 31 DECEMBER 2020

Issued 
capital
£’000

Own shares 
held
£’000

Note

Capital 
redemption 
reserve
£’000

At 1 January 2019
Profit for the year
Other comprehensive expense

Total comprehensive income
Share based payments
Deferred tax on share based 

payments

Dividends paid

At 31 December 2019

Loss for the year
Other comprehensive income

Total comprehensive expense
Issue of Ordinary share capital
Share based payments
Deferred tax on share based 

payments

14 
–
–

–
–

–
–

48 
–
–

–
–

–
–

14 

48 

–
–

–
3
–

–

–
–

–
–
–

–

29

14
32

28
29

14

At 31 December 2020

17 

48 

4 
–
 –

–
–

–
–

4 

–
–

–
–
–

–

4 

The notes on pages 106 to 136 form an integral part of the Financial Statements.

Hedging 
reserve
£’000

Merger 
reserve
£’000

Share 
premium
£’000

159,474 
–
–

–
–

–
–

(11)
-
(155)

(155)
–

–
–

159,474 

(166)

–
–

–
–
–

–

–
11

11
–
–

–

Retained 
deficit
£’000

(12,290)
3,595 
(277)

3,318
1,670 

24 
(1,933)

Total
£’000

147,239 
3,595
(432)

3,163
1,670

24 
(1,933)

(9,211)

150,163 

(36,368)
–

(36,368)
–
801

(36,368)
11

(36,357)
39,915
801

–
–
–

–
–

–
–

–

–
–

–
39,912
–

159,474 

(155)

39,912

44,856

154,444 

–

(78)

(78)

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020CONSOLIDATED CASH FLOW STATEMENT
FOR THE YEAR ENDED 31 DECEMBER 2020

Cash flows from operating activities
(Loss)/profit before tax
Adjustments for:
Net finance costs
Exceptional administration items
Depreciation and Impairment of property, plant and equipment and right-of-use assets
Amortisation of intangible assets
Long term employee incentive costs
Loss/(profit) on disposal of property, plant and equipment and right-of-use assets
Decrease/(increase) in inventories
Decrease/(increase) in trade and other receivables
(Decrease)/increase in trade and other payables
Payment of deferred consideration

Cash generated from operations
Tax rebate/(paid)

Net cash flows from operating activities before exceptional items 
Exceptional items

Net cash flow from operating activities

Cash flows from investing activities
Payment for financial assets at fair value through profit and loss
Business combinations
Purchase of property, plant and equipment
Purchase of intangible assets
Disposal of tangible assets
Interest received

Net cash flows used in investing activities

Cash flows from financing activities
Dividends paid
Repayment of lease liability principal
Lease interest paid
Bank interest paid
Payment of financing fees
Drawdown of bank loans
Repayments of bank loans
Proceeds of issue of Ordinary shares
Costs associated with share issue

Net cash flows from/(used in) financing activities

Net increase/(decrease) in cash and cash equivalents
Cash and cash equivalents start of period

Cash and cash equivalents at end of period

*  See note 5 for details.

The notes on pages 106 to 136 form an integral part of the Financial Statements.

105

31 December 
2020
£’000

Note

31 December 
2019
Restated*
£’000

(47,192)

6,219

9
15
16
29

23

28

13,277
(485)
46,775
3,766
669
676
364
2,719
(5,589)
(1,266)

13,714
2,442

16,156
(906)

15,356
6,086
41,778
3,114
1,900
(112)
(275)
(1,073)
2,382
–

75,375
(3,579)

71,796
(1,120)

15,250

70,676

(1,000)
–
(25,469)
(3,774)
28
6

–
(2,114)
(37,019)
(2,461)
391
32

(30,209)

(41,171)

–
(9,948)
(12,661)
(1,798)
(418)
41,000
(40,000)
41,268
(1,353)

(1,933)
(13,093)
(12,820)
(2,197)
(884)
53,500
(52,500)
–
–

16,090

(29,927)

1,131
2,605

3,736

(422)
3,027

2,605

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE106

FINANCIAL STATEMENTS
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2020

1. GENERAL INFORMATION
The Gym Group plc (‘the Company’) and its subsidiaries (‘the Group’) provide low cost, high quality health and fitness facilities. 

The Company is a public limited company whose shares are publicly traded on the London Stock Exchange and is incorporated and 
domiciled in the United Kingdom. 

The registered address of the Company is 5th Floor, OneCroydon, 12-16 Addiscombe Road, Croydon, United Kingdom, CR0 0XT.

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
A summary of the significant accounting policies is set out below. These have been applied consistently in the Financial Statements.

Statement of compliance 
The financial statements have been prepared in accordance with the Listing Rules and the Disclosure Guidance and Transparency Rules of 
the United Kingdom Financial Conduct Authority (where applicable), international accounting standards in conformity with the requirements of
the Companies Act 2006 and International Financial Reporting Standards adopted pursuant to Regulation (EC) No 1606/2002 as it applies in
the European Union. The accounting policies applied are consistent with those described in the Annual Report and Accounts for the year 
ended 31 December 2019 of the Group. The functional currency of each entity in the Group is Pounds Sterling. The Consolidated Financial 
Statements are presented in Pounds Sterling and all values are rounded to the nearest thousand Pounds, except where otherwise indicated. 

Basis of preparation 
The Consolidated Financial Statements have been prepared on a going concern basis under the historical cost convention as modified by 
the recognition of derivative financial instruments, financial assets and other financial liabilities at fair value through the profit and loss and the 
recognition of financial assets at fair value through other comprehensive income.

The Consolidated Financial Statements provide comparative information in respect of the previous period. In addition, the Group presents an 
additional statement of financial position at the beginning of the preceding period when there is a retrospective application of an accounting 
policy, a retrospective restatement, or a reclassification of items in Financial Statements.

Going concern 
In assessing the going concern position of the Group for the year ended 31 December 2020, the Directors have considered the Group’s cash 
flows, liquidity and business activities in the light of the COVID-19 pandemic.

The outbreak of COVID-19 and its continuing impact on the economy casts a degree of uncertainty as to the future financial performance and 
cash flows of the Group. When assessing the ability of the Group to continue as a going concern the Directors have considered:
• 
• 
• 

the Group’s financing arrangements;
the pattern of trading during 2020 when gyms were open between lockdowns; and
future trading risks including continued regional or nationwide lockdowns and reduced membership levels

on the cashflows, liquidity and bank facility covenants of the Group over the period to 30 June 2022. 

In the first half of 2020 the Group raised additional financing in the form of:
an equity placing, which raised net proceeds of £39.9 million; plus
• 
a £30.0 million debt facility extension (the ‘New Bank Facility’), which provided incremental liquidity beyond the existing £70.0 million 
• 
Revolving Credit Facility (‘RCF’). The RCF and the New Bank Facility are both provided by a consortium of HSBC, NatWest and Banco  
de Sabadell.

During the periods of trading between lockdowns in the second half of 2020 the Group traded profitably and reduced capital expenditure 
and other cash outflows. As at 31 December 2020, the Group had Non-Property Net Debt of £47.3 million versus £100.0 million of total 
borrowing capacity.

Following the phased introduction of Tier 4 restrictions in a number of regions in December 2020, the Group was required to close 162 of its 
183 gyms. On 4 January 2021 all remaining gyms were required to close as the UK Government announced a nationwide lockdown. The UK 
Government has announced that gyms will re-open on 12 April 2021 if there is continued progress with the Government’s four criteria for 
monitoring the pandemic. 

As at 28 February 2021, the Group had Non-Property Net Debt of £58.2 million and therefore liquidity of £41.8 million versus a total borrowing 
capacity £100.0 million. In the next 12 months the Group’s liquidity will be influenced by (i) the number of months of closure of its gyms and (ii) 
the trading performance of the business when gyms are permitted to open. Below we set out the financial implications of periods of closure 
and trading respectively:

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020107

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES CONTINUED
Cash burn when gyms are closed
During the current period of closure, the Group has no revenue and is operating with a monthly cash burn (excluding new site capital 
expenditure) of around £5 million. This cash burn rate has been minimised as a result of significant reductions in operating costs and the 
following UK Government support:
• 

£1.1 million per month of Business Rates relief, currently due to end August 2021 due to there being a cap on relief of £2.0 million in  
H2 2021;
£1.1 million per month of furlough income support from the Coronavirus Job Retention Scheme (‘CJRS’), currently due to end when  
we reopen in April 2021; and
£0.5 million per month from Local Restrictions Support Grants (‘LRSG’) ongoing until we reopen in April 2021.

• 

• 

In addition to the ongoing support the Group has also benefited from a one-off Government grant of £27,000 per site; these grants have a 
total one-off benefit of £4.5 million to the Group, of which £2.2 million had been received from the relevant local authorities before 28 February 
2021. 

While gyms are required to remain closed and with current levels of Government support and the business is operating with monthly cash 
burn of c. £5.0 million. This cash burn assumes c.£2.5 million of rent being paid each month, which is the ‘normalised’ level of rent per month 
excluding the impact of rent deferrals. A total of £3.6 million of rent deferred from 2020 is due to be repaid over the course of 2021, in addition 
to the ‘normalised’ level of £2.5 million per month. Any further deferrals agreed will improve cash flow in the closure period and extend the 
period of closure for which the Group would be able to operate. 

Trading when gyms are open
As at 28 February 2021 the Group had 547,000 members, all on ‘free freeze’, down from 578,000 on 31 December 2020. During the ongoing 
period of closure we expect membership to reduce further at a similar rate to recent weeks; this rate of membership loss is lower than in the 
first national lockdown from March to July 2020 and the second national lockdown in November 2020.

When gyms re-open our subscription revenue starts immediately and in the periods of trading between national lockdowns in 2020 the 
business operated profitably. The profitability of the Group after the gyms re-open from the current lockdown will depend on the membership 
level and level of UK Government financial support. Whilst we continue to receive the benefit of Business Rates relief, which is anticipated to 
be until the end of August 2021, the business would require approximately 540,000 members to be break even at the cash flow level. When 
the benefit of Business Rates relief ends, the cost base of the business would increase by c.£1.1 million per month, increasing the cash flow 
break-even point to around 610,000 members. 

Although there is uncertainty over the level of continued Government support and the speed of recovery in membership once gyms have 
reopened, it is the Directors expectation that the business will be close to break even at a cash flow level when gyms re-open and from that 
point the recovery in membership will improve profitability and cash flow, therefore reducing net debt and increasing liquidity headroom. 

In December 2020, the Group amended the New Bank Facility to extend it from 18 months to 24 months (now due to end June 2022 at which 
point the terms of the original £70 million RCF will apply) and to set new covenants based on a revised business plan. The Group met the 
covenant test for December 2020. As a result of the national lockdown in early 2021 the Group agreed with its lending banks a waiver of the 
March 2021 covenant test. The June 2021 covenant test is based on a cumulative EBITDA for H1 2021 and was set at a level that allowed for up 
to one month of closure in that six month period; with the current lockdown being at least three months we will not be able to meet the June 
2021 covenant test. As our plan anticipates meeting all subsequent covenant tests, we anticipate that our lending banks will provide flexibility 
on the June 2021 test although no such agreement has been reached. We have agreed with the banks that discussions regarding future 
covenant tests will take place during April/May 2021 once there is further visibility on the external environment, levels of government support 
and whether gyms have reopened. 

The Directors have considered a reverse stress test scenario in which it is assumed the current lockdown ends at the end of April 2021 (vs 
Government target date of reopening gyms of 12 April 2021) and a new lockdown starts in November 2021 (matching the timing of the winter 
lockdown in November 2020) and continues indefinitely, with the business trading in the months between lockdowns on an approximately 
cash flow neutral basis. In such a scenario the Group would be able to continue operating until March 2022 before reaching the £100 million 
borrowing capacity. In such circumstances additional options may be available to mitigate the impact on the Group’s liquidity and cash flow 
including: (i) further reductions in operating and capital expenditure; (ii) additional support from the UK Government; (iii) extension of debt 
facilities; (iv) continued deferral of, or reductions in, rent payments to landlords; (v) the potential to raise additional funds from third parties. In 
the reverse stress test scenario, the closures from November 2021 onwards would result in EBITDA losses in Q4 2021 and as a result the Q4 
2021 covenant test would not be met.

Whilst the Group has secured sufficient liquidity, via the raising of equity and additional debt facilities, to finance operations through most 
reasonable scenario, it may be necessary in certain downside scenarios to extend the term of £30.0 million New Bank Facility beyond June 
2022. The Directors also consider it to be a plausible risk that current covenant targets after June 2021 will not be met due to the impact of 
further closure or slower recovery in membership numbers due to changes in members’ behaviour. In the event that the Group fails to meet 
one or more of its 2021 debt covenants, the Directors believe it likely that further agreement could be reached with the lending banks to waive 
or amend covenants as part of a revised business plan. However, no such commitment for further covenant waivers (beyond the March 2021 
waiver already agreed) is currently in place with the lending banks.

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FINANCIAL STATEMENTS
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2020
CONTINUED

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES CONTINUED
The Directors have concluded that the potential impact of COVID-19 described above and uncertainty over possible mitigating actions, 
including covenant waivers or extending the New Bank Facility, represents a material uncertainty that may cast significant doubt about the 
Group’s ability to continue as a going concern. However, having assessed the financial forecasts, sensitivities and possible mitigating actions, 
the Board has a reasonable expectation that the Group has adequate resources to continue in operational existence for the next twelve 
months and therefore the Directors continue to adopt the going concern basis in preparing these financial statements. Accordingly, these 
financial statements do not include any adjustments to the carrying amount or classification of assets and liabilities that would result if the 
Company were unable to continue as a going concern.

Consolidation 
Subsidiaries 
A subsidiary is an entity controlled, either directly or indirectly, by the Company. Control is achieved when the Group is exposed, or has rights, 
to variable returns from its involvement with the investee and has the ability to affect those returns through its power over the investee. 
Specifically, the Group controls an investee if and only if the Group has: 
•  power over the investee (i.e. existing rights that give it the current ability to direct the relevant activities of the investee); 
•  exposure, or rights, to variable returns from its involvement with the investee; and 
• 

the ability to use its power over the investee to affect its returns. 

When the Group has less than a majority of the voting or similar rights of an investee, the Group considers all relevant facts and 
circumstances in assessing whether it has power over an investee, including: 
the contractual arrangement with the other vote holders of the investee; 
• 
rights arising from other contractual arrangements; and 
• 
the Group’s voting rights and potential voting rights.
• 

The Group reassesses whether or not it controls an investee if facts and circumstances indicate that there are changes to one or more of the 
three elements of control. Consolidation of a subsidiary begins when the Group obtains control over the subsidiary and ceases when the 
Group loses control of the subsidiary. Assets, liabilities, income and expenses of a subsidiary acquired or disposed of during the year are 
included in the income statement from the date the Group gains control and until the date the Group ceases to control the subsidiary.

When necessary, adjustments are made to the Financial Statements of subsidiaries to bring their accounting policies into line with the Group’s 
accounting policies. All intra-Group assets and liabilities, equity, income, expenses and cash flows relating to transactions between members 
of the Group are eliminated in full on consolidation.

The acquisition method of accounting is used to account for the acquisition of subsidiaries or business combinations where trade and assets are 
acquired by the Group. The cost of an acquisition is measured as the fair value of the assets given, equity instruments issued and liabilities 
incurred or assumed at the date of exchange. Identifiable assets acquired and liabilities and contingent liabilities assumed in a business 
combination are measured initially at their fair values at the acquisition date, irrespective of the extent of any minority interest. The excess of the 
cost of acquisition over the fair value of the Group’s share of the identifiable net assets acquired is recorded as goodwill. If the cost of acquisition 
is less than the fair value of the net assets of the subsidiary acquired, the difference is recognised directly in the income statement. Subsequent 
changes to the fair value during the measurement period are treated as fair value adjustments against the acquired net assets.

Segment reporting 
Operating segments are reported in a manner consistent with the internal reporting provided to the chief operating decision maker. The chief 
operating decision maker, who is responsible for allocating resources and assessing performance of the operating segment, has been 
identified as the Board of Directors. The Group’s activities consist solely of the provision of high quality health and fitness facilities within the 
United Kingdom, presently traded through 183 sites. It is managed as one entity and management has consequently determined that there is 
only one operating segment.

Segment results are measured using earnings before interest, tax, depreciation, amortisation, long term employee incentive costs, 
exceptional items and other income. Segment assets are measured at cost less any recognised impairment. All revenue arises in and all 
non-current assets are located in the United Kingdom. The accounting policies used for segment reporting reflect those used for the Group.

Revenue 
Revenue, which is stated excluding value added tax and other sales-related taxes, is measured at the fair value of the consideration 
receivable for goods and services supplied. 

Revenue from membership income comprises monthly membership fees, non-refundable joining fees and longer term membership fees. 
Longer term membership fees comprises student membership fees which typically cover a nine month period and corporate annual 
membership fees. All membership income is recognised and spread over the period the membership relates to, being the period of the Group’s 
performance obligations, with any subscriptions in advance of the period in which the service is provided being recorded as a contract liability 
on the statement of financial position. Joining fee income is recognised over the period in which the membership commences since the 
performance obligation attached to that income is satisfied in that period and to match against the costs associated of a new member joining.

Rental income from Personal Trainers is recognised on a straight-line basis over the term of the rental agreement. 

Other income, mainly vending income, is recognised at a point in time, which is the point of sale as this reflects the fulfilment of all 
performance obligations.

Contracts with customers are non-complex and do not require any significant accounting judgements or estimates.

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020109

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES CONTINUED
Contract liabilities relate to membership fees received at the start of a contract, where the Group has the obligation to provide a gym 
membership over a period of time.

Cost of sales 
Cost of sales comprise costs arising in connection with the generation of ancillary revenue, primarily call centre costs and payment 
processing costs.

Other income 
Other income compromises amounts receivable not in the ordinary course of business and government grants. Where the income relates to 
an identifiable expense, the income is offset against the relevant expense. Where an expense is not easily identifiable, the income is 
recognised within Other income.

Government grants
Government grants are not recognised until there is reasonable assurance that the Group will comply with the conditions attaching to them 
and that the grants will be received.

Government grants are recognised in profit or loss on a systematic basis over the periods in which the Group recognises as expenses the 
related costs for which the grants are intended to compensate. Specifically, government grants whose primary condition is that the Group 
should purchase, construct or otherwise acquire non-current assets (including property, plant and equipment) are recognised as deferred 
income in the Consolidated Statement of Financial Position and transferred to profit or loss on a systematic and rational basis over the useful 
lives of the related assets.

Government grants that are receivable as compensation for expenses or losses already incurred or for the purpose of giving immediate 
financial support to the Group with no future related costs are recognised in profit or loss in the period in which they become receivable.

Where the income relates to a distinct identifiable expense, the income is offset against the relevant expense e.g. income received under the 
Coronavirus Job Retention Scheme has been offset against staff costs. Where an expense is not distinctly identifiable or the income relates to 
multiple expenses, the income is recognised within Other income.

Exceptional items 
Items that are material in size, unusual or infrequent in nature are included within profit or loss and disclosed separately as exceptional items 
in the income statement and the notes to the Financial Statements. 

The separate reporting of exceptional items, which are presented as exceptional within the relevant category in the income statement, helps 
provide an indication of the Group’s underlying business performance.

Property, plant and equipment 
Property, plant and equipment are included at cost less accumulated depreciation and any recognised impairment loss. 

Depreciation is calculated to write down the cost of the assets on a straight-line over the estimated useful lives on the following bases: 
•  Leasehold improvements over the shorter of the useful life and the term of lease;
•  Fixtures, fittings and equipment between three and ten years;
•  Gym and other equipment between five and ten years; and
•  Computer equipment three years.

The estimated useful lives are reviewed at the end of each reporting period and adjusted if appropriate. The carrying values of property, plant 
and equipment are reviewed for impairment if events or changes in circumstances indicate the carrying value may not be recoverable.

Assets under construction represents the construction of gyms and are included in Property, plant and equipment. No depreciation is 
provided on assets under construction until the asset is available for use.

Leases
The Group assesses whether a contract is or contains a lease, at inception of the contract. The Group recognises a right-of-use asset and a 
corresponding lease liability with respect to all lease arrangements in which it is the lessee, except for short-term leases (defined as leases 
with a lease term of 12 months or less) and leases of low value assets (such as tablets and personal computers, small items of office furniture 
and telephones). For these leases, the Group recognises the lease payments as an operating expense on a straight-line basis over the term 
of the lease unless another systematic basis is more representative of the time pattern in which economic benefits from the leased assets are 
consumed.

Right-of-use assets
The Group recognises right-of-use assets at the commencement date of the lease (i.e. the date the underlying asset is available for use). 
Right-of-use assets are measured at cost, less any accumulated depreciation and impairment losses and adjusted for any remeasurement of 
lease liabilities. The cost of right-of-use assets includes the amount of lease liabilities recognised, initial direct costs incurred, and lease 
payments made at or before the commencement date less any lease incentives received. Right-of-use assets are related to the property 
leases and are depreciated on a straight-line basis over the lease term.

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FINANCIAL STATEMENTS
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2020
CONTINUED

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES CONTINUED
The carrying values of right-of-use assets are reviewed for impairment if events or changes in circumstances indicate the carrying value may 
not be recoverable.

Lease liabilities
The lease liability is initially measured at the present value of the lease payments that are not paid at the commencement date, discounted by 
using the rate implicit in the lease. If this rate cannot be readily determined, the Group uses its incremental borrowing rate.

Lease payments included in the measurement of the lease liability comprise:
• 
• 
• 

Fixed lease payments (including in-substance fixed payments), less any lease incentives receivable;
Variable lease payments that depend on an index or rate, initially measured using the index or rate at the commencement date; and
Payments of penalties for terminating the lease, if the lease term reflects the exercise of an option to terminate the lease.

The lease liability is presented as a separate line in the consolidated statement of financial position.

The lease liability is subsequently measured by increasing the carrying amount to reflect interest on the lease liability (using the effective 
interest method) and by reducing the carrying amount to reflect the lease payments made.

The Group remeasures the lease liability (and makes a corresponding adjustment to the related right-of-use asset) whenever:
• 

The lease payments change due to changes in an index or rate, in which cases the lease liability is remeasured by discounting the 
revised lease payments using an unchanged discount rate (unless the lease payments change is due to a change in a floating interest 
rate, in which case a revised discount rate is used).
A lease contract is modified and the lease modification is not accounted for as a separate lease, in which case the lease liability is 
remeasured based on the lease term of the modified lease by discounting the revised lease payments using a revised discount rate at 
the effective date of the modification.

• 

The Group did remeasure lease liabilities during the year ended 31 December 2020.

Although the Group enjoys security of tenure as tenant in respect of certain of its lease arrangements, there are conditions associated with 
these rights such that no unconditional right to extend the lease term exists.

Intangible assets 
Goodwill 
Goodwill represents the excess of the cost of an acquisition over the fair value of the Group’s share of the net identifiable assets of the 
acquired subsidiary or the Group’s share of trade and assets acquired in a business combination at the date of acquisition. Goodwill on 
acquisitions is included in intangible assets. Goodwill is tested annually for impairment and carried at cost less accumulated impairment 
losses. Impairment losses on goodwill are not reversed. Gains and losses on the disposal of an entity include the carrying amount of goodwill 
relating to the entity sold.

Goodwill is allocated to cash generating units (‘CGUs’) for the purpose of impairment testing. The allocation is made to those CGUs or groups of 
CGUs that are expected to benefit from the business combination in which the goodwill arose identified according to operating segment. As the 
Group has just one operating segment and no monitoring on a lower level of goodwill occurs, goodwill is tested over the one operating segment.

Brands and customers lists 
Brands and customers lists were acquired as part of a business combination and were initially recorded at fair value. Brands and customers 
lists have finite useful lives and are carried at cost less accumulated amortisation and any recognised impairment. Amortisation is calculated 
using the straight-line method to allocate the cost of brands and customers lists over their estimated useful lives of five and three years 
respectively. 

Technology related 
Technology-related intangible assets are the intellectual property rights represented by the development costs associated with the 
development of the bespoke membership and customer-related management systems that provide highly tailored functionality and integrate 
closely with website and online payment systems. This asset is amortised on a straight-line basis over its useful economic life of three years.

Contract related 
Contract-related intangibles relate to the premium paid to acquire certain concession arrangements. These assets have been amortised on a 
straight-line basis over the useful lives of the individual contracts, ranging from three to 22 years.

Computer software 
Acquired computer software licences are capitalised on the basis of the costs incurred to acquire and bring to use the specific software. 
Certain costs incurred in connection with the development of software to be used internally or for providing services to customers are 
capitalised once a project has progressed beyond a conceptual, preliminary stage to that of application development. Development costs 
that are directly attributable to the design and testing of identifiable and unique software products controlled by the Group are recognised as 
intangible assets when the following criteria are met: 

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020111

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES CONTINUED
• 
It is technically feasible to complete the software product so that it will be available for use; 
•  Management intends to complete the software product and use or sell it; 
•  There is an ability to use or sell the software product; 
• 
•  Adequate technical, financial and other resources to complete the development and to use or sell the software product are available; and 
•  The expenditure attributable to the software product during its development can be reliably measured. 

It can be demonstrated how the software product will generate probable future economic benefits; 

Costs that qualify for capitalisation include both internal and external costs but are limited to those that are directly related to the specific 
project. Computer software costs are included at capitalised cost less accumulated amortisation and any recognised impairment loss. 

Amortisation is calculated to write down the cost of the assets on a straight-line basis over their estimated useful lives, over three to five years. 
Useful lives are reviewed at the end of each reporting period and adjusted if appropriate.

Impairment of non-financial assets 
Goodwill is tested for impairment annually and when circumstances indicate that the carrying value may be impaired. Assets that are subject 
to depreciation or amortisation are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount 
may not be recoverable. 

An impairment loss is recognised for the amount by which the asset’s carrying amount exceeds its recoverable amount. The recoverable 
amount is the higher of an asset’s fair value less costs to sell and value in use. Where the asset does not generate cash flows that are 
independent from other assets, the Group estimates the recoverable amount of the CGUs to which the asset belongs. For property, plant  
and equipment and intangible assets the allocation is made to those CGUs that are expected to benefit from the asset, that being each 
trading health and fitness facility. 

Any impairment charge is recognised in the income statement in the period in which it occurs. Impairment losses relating to goodwill cannot 
be reversed in future periods. A previously recognised impairment loss is reversed only if there has been a change in the assumptions used 
to determine the asset’s recoverable amount since the last impairment loss was recognised. The reversal is limited so that the carrying 
amount of the asset does not exceed its recoverable amount, nor exceed the carrying amount that would have been determined, net of 
depreciation, had no impairment loss been recognised for the asset in prior years. Such reversal is recognised in profit or loss unless the 
asset is carried at a revalued amount, in which case, the reversal is treated as a revaluation increase.

Financial instruments 
Financial assets (excluding derivative financial instruments)
The Group classifies its financial assets as those to be measured at amortised cost, those recognised at fair value through profit and loss and 
those recognised at fair value through other comprehensive income. 

The Group’s measures its trade and other receivables and cash and cash equivalents at amortised cost. Subsequent to initial recognition 
these assets are carried at amortised cost using the effective interest method. Income from these financial assets is calculated on an 
effective yield basis and is recognised in the income statement. 

Due to the Group’s upfront payment model, it has limited exposure to credit losses.

Investments in unquoted equity securities are designated as fair value through other comprehensive income if they are held as long term 
strategic investments that are not expected to be sold in the short to medium term. All fair value movements in value in respect of those 
assets are recognised in other comprehensive income and are not recycled to profit or loss.

Debt instruments that meet the following conditions are measured subsequently at amortised cost:
•  The financial asset is held within a business model whose objective is to hold financial assets in order to collect contractual cash flows; 

and

•  The contractual terms of the financial asset give rise on specified dates to cash flows that are solely payments of principal and interest on 

the principal amount outstanding.

Debt instruments that meet the following conditions are measured subsequently at fair value through other comprehensive income (‘FVTOCI’):
•  The financial asset is held within a business model whose objective is achieved by both collecting contractual cash flows and selling the 

financial assets; and

•  The contractual terms of the financial asset give rise on specified dates to cash flows that are solely payments of principal and interest on 

the principal amount outstanding.

By default, all other financial assets are measured subsequently at fair value through profit or loss (‘FVTPL’).

The financial assets are presented as current assets, except for those with maturities greater than 12 months after the reporting date. These 
are classified as non-current assets.

Financial liabilities (excluding derivative financial instruments)
The Group’s financial liabilities comprise trade and other payables, other financial liabilities (including contingent consideration) 
and borrowings.

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FINANCIAL STATEMENTS
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2020
CONTINUED

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES CONTINUED
The Group initially recognises its financial liabilities at fair value net of transaction costs where applicable and, other than derivatives and 
contingent consideration, are subsequently measured at amortised cost using the effective interest method. Transaction costs are amortised 
using the effective interest method over the maturity of the loan. Contingent consideration is subsequently measured at its fair value, which is 
reassessed at each reporting period, and any fair value movement is recognised in the income statement.

Borrowing costs 
General and specific borrowing costs directly attributable to the acquisition, construction or production of qualifying assets, which are assets 
that necessarily take a substantial period of time to get ready for their intended use or sale, are added to the cost of those assets, until such 
time as the assets are substantially ready for their intended use or sale. 

Investment income earned on temporary investments of specific borrowings pending their expenditure on qualifying assets is deducted from 
the borrowing costs of eligible for capitalisation. 

All other borrowing costs are recognised in the income statement in the period in which they are incurred.

Derivative financial instruments and hedging activities 
The Group’s activities expose it to financial risks associated with movements in interest rates. The Group uses interest rate hedging contracts 
to hedge its interest rate exposure. The use of financial derivatives is approved by the Board. 

The Group does not use derivative financial instruments for speculative purposes. 

Derivatives are initially recognised at fair value on the date a derivative contract is entered into and are subsequently remeasured to their fair 
value at the end of each reporting period. The accounting for subsequent changes in fair value depends on whether the derivative is 
designated as a hedging instrument, and if so, the nature of the item being hedged. During the year the Group has designated its derivative 
financial instrument as a cash flow hedge.

At the inception of the hedge relationship, the Group documents the economic relationship between hedging instruments and hedged items 
including whether changes in the cash flows of the hedging instruments are expected to offset changes in the cash flows of hedged items.

The effective portion of changes in the fair value of derivatives that are designated and qualify as cash flow hedges is recognised in the 
hedge reserve within equity. The gain or loss relating to the ineffective portion is recognised immediately in profit or loss, within 
financing costs.

Amounts accumulated in equity are reclassified in the periods when the hedged item affects profit or loss i.e. the gain or loss relating to the 
effective portion of the interest rate hedging contracts is recognised in profit or loss within finance cost at the same time as the interest 
expense on the hedged borrowings.

Pensions 
The Group operates a defined contribution pension scheme and pays contributions to publicly or privately administered pension plans. The 
Group has no further payment obligations once the contributions have been paid. The contributions are recognised as employee benefit 
expense when they are due. 

Share based payments
Equity-settled share based payments are measured at the fair value of the equity instruments at the grant date, which excludes the effect of 
non-market-based vesting conditions. The fair value at the grant date is recognised as an expense on a straight-line basis over the vesting 
period, based on the Group’s estimate of the number of equity instruments that will eventually vest. The estimate of the number of awards 
likely to vest is reviewed at each balance sheet date up to the vesting date at which point the estimate is adjusted to reflect the actual 
outcome of awards which have vested. No adjustment is made to the fair value after the vesting date even if the awards are forfeited or 
not exercised. 

Inventories 
Inventories are carried at the lower of cost and net realisable value. 

Trade and other receivables 
Trade and other receivables consist mainly of prepayments, accrued income and receivables relating to property leases.

Cash and cash equivalents 
Cash and cash equivalents comprise cash at bank, short term deposits held on call with banks and other short term highly liquid investments 
with original maturities of three months or less. 

Trade and other payables 
Trade payables are obligations to pay for goods or services that have been acquired in the ordinary course of business from suppliers. Trade 
and other payables are classified as current liabilities if payment is due within one year or less (or in the normal operating cycle of the 
business if longer). If not, they are presented as non-current liabilities. Trade payables are recognised initially at fair value and subsequently 
measured at amortised cost using the effective interest method. 

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020113

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES CONTINUED
Current taxation 
Current tax assets and liabilities for the current and prior periods are measured at the amount expected to be recovered from or paid to the 
taxation authorities. The tax rates and tax laws used to compute the amount are those that are enacted or substantively enacted by the 
balance sheet date. Income tax relating to items recognised in comprehensive income or directly in equity is recognised in comprehensive 
income or equity and not in the income statement.

Deferred taxation 
Deferred income tax is provided using the liability method on all temporary differences at the balance sheet date between the tax bases of 
assets and liabilities and their carrying amounts for financial reporting purposes, with the following exceptions: 
•  where the temporary difference arises from the initial recognition of goodwill or of an asset or liability in a transaction that is not a business 

• 

combination that at the time of the transaction affects neither accounting nor taxable profit or loss; 
in respect of taxable temporary differences associated with investments in subsidiaries, where the timing of the reversal of the temporary 
differences can be controlled and it is probable that the temporary differences will not reverse in the foreseeable future; and 
•  deferred income tax assets are recognised only to the extent that it is probable that taxable profit will be available against which 

deductible temporary differences, carried forward tax credits or tax losses can be utilised. 

The carrying amount of deferred income tax assets is reviewed at each balance sheet date and amended to the extent that it is probable that 
sufficient taxable profit will be available to allow all or part of the deferred income tax asset to be utilised. 

The amount of deferred tax provided is based on the expected manner of realisation or settlement of the carrying amount of assets and 
liabilities. Deferred income tax assets and liabilities are measured at the tax rates that are expected to apply to the period when the asset is 
realised or the liability is settled, based on tax rates and tax laws that have been enacted or substantively enacted at the balance sheet date. 

Provisions 
Provisions are recognised when the Group has a present legal or constructive obligation as a result of a past event; it is probable that an 
outflow of resources will be required to settle the obligation; and a reliable estimate can be made of the amount of the obligation. Provisions 
are measured at the present value of the expenditures expected to be required to settle the obligation using a pre-tax rate that reflects 
current market assessments of the time value of money and risks specific to the obligation. The increase in the provision due to the passage 
of time is recognised as a finance cost. 

A dilapidations provision is recognised when there is future obligation relating to the maintenance of leasehold properties. The provision is 
based on management’s best estimate of the cost of meeting this obligation.

Dividends 
Dividends payable by the Company are recognised on declaration.

The preparation of the Financial Statements in accordance with IFRS requires estimates and assumptions to be made that affect the value at 
which certain assets and liabilities are held at the balance sheet date and also the amounts of revenue and expenditure recorded in the 
period. The Directors believe the accounting policies chosen are appropriate to the circumstances and that the estimates, judgements and 
assumptions involved in its financial reporting are reasonable. 

Accounting estimates made by the Group’s management are based on information available to management at the time each estimate is 
made. Accordingly, actual outcomes may differ materially from current expectations under different assumptions and conditions. The 
significant judgements that management has made in applying its accounting policies and the estimates and assumptions for which there is 
a significant risk of a material adjustment to the Financial Statements within the next financial year are set out below.

3. SIGNIFICANT ACCOUNTING JUDGEMENTS, ESTIMATES AND ASSUMPTIONS
Critical judgements apart from those involving estimates in applying the Group’s accounting policies 
Incremental borrowing rate
The calculation of lease liabilities requires the Group to determine an incremental borrowing rate (‘IBR’) to discount future minimum lease 
payments. Judgment is applied in determining the components of the IBR used for each lease including risk-free rates, the Group’s borrowing 
margin and any lease specific adjustments. The applicable IBR for each lease varies between 3.5% and 8.7%. See note 21 for further detail on 
the methodology used.

Source of estimation uncertainty 
Depreciation and amortisation 
The Group reviews the estimated useful lives and residual values of property, plant and equipment and intangible assets annually. The assets 
are depreciated or amortised over their estimated useful lives to their residual values. Given the significance of the carrying values of 
property, plant and equipment to the Group’s financial position, relatively small changes in estimated useful lives could have a material effect 
on the Consolidated Financial Statements. Details of the useful lives assigned to the Group’s property, plant and equipment and intangible 
assets is included in note 2. The carrying values of such assets are included in notes 15 and 16. 

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE114

FINANCIAL STATEMENTS
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2020
CONTINUED

3. SIGNIFICANT ACCOUNTING JUDGEMENTS, ESTIMATES AND ASSUMPTIONS CONTINUED
impairment 
The Group is required to test, on an annual basis, whether goodwill has suffered any impairment based on the recoverable amount of its 
CGUs. In addition, the Group has reviewed plant, property and equipment for indicators of impairment and where such indicators exist, has 
estimated the recoverable amount of the CGUs. For each of these, recoverable amount is determined based on value in use calculations.  
The use of this method requires the estimation of future cash flows and the determination of a pre-tax discount rate in order to calculate the 
present value of the cash flows. More information, including key assumptions and carrying values, is included in notes 15 and 16. 

While the Directors have currently assessed that reasonably possible changes in key assumptions are unlikely to cause an impairment in the 
carrying value of goodwill, estimates of future cash flows and the determination of discount rates applied to those cash flows could change in 
the longer term such that an impairment arises. Further, the Directors have currently assessed that the carrying value of plant, property and 
equipment is sensitive to reasonably possible changes in key assumptions – see note 15 for further details. In addition, estimates of future 
cash flows and the determination of discount rates applied to those cash flows could change in the longer term such that an impairment 
arises in relation to other CGUs.

Provisions 
Provisions are made for dilapidations in respect of leased premises. The recognition and measurement of these provisions require estimates 
to be made in respect of uncertain events and amounts, with the key sources of estimation uncertainty relating to whether a restoration 
obligation will arise, the amount and timing of future cash flows required to settle any restoration obligation assessed as arising, and to a 
lesser extent the discount rate of 2% applied to those estimated cash flows. Any difference between expectations and the actual future 
liability will be accounted for in the period when such determination is made. Management has determined that the likelihood of a liability 
arising is not probable in relation to 159 of the Group’s 184 gym sites as the Group enjoys security of tenure as tenant and therefore is unlikely 
to give up a site where it is trading profitably. If circumstances indicate otherwise the Group will recognise an appropriate provision. 

If the future cost of restoration for those sites where a provision is currently recognised was to increase by 10% across these sites, the 
provision at 31 December 2020 would increase by £124,000. If a provision was required for a site where the Group does benefit from security 
of tenure, the provision at 31 December 2020 would increase by £50,000. A ten basis points change in the discount rate would increase/
decrease the provision recognised at 31 December 2020 by £13,000.

Details of dilapidation provisions recognised are set out in note 25.

4. NEW AND AMENDED IFRS STANDARDS THAT ARE EFFECTIVE FOR THE CURRENT YEAR 
Impact of the initial application of interest rate benchmark reform amendments to IFRS 9 and IFRS 7
In September 2019, the IASB issued interest rate benchmark reforms (Amendments to IFRS 9, IAS 39 and IFRS 7). These amendments modify 
specific hedge accounting requirements to allow hedge accounting to continue for affected hedges during the period of uncertainty before 
the hedged items or hedging instruments affected by the current interest rate benchmarks are amended as a result of the ongoing interest 
rate benchmark reforms.

The amendments are relevant to the Group given that it applies hedge accounting to its benchmark interest rate exposures. The application 
of the amendments impacts the Group’s accounting in the following ways:
•  The Group has floating rate debt, linked to GBP LIBOR, which it cash flow hedges using interest rate swaps. The amendments permit 
continuation of hedge accounting even though there is uncertainty about the timing and amount of the hedged cash flows due to the 
interest rate benchmark reforms.

•  The Group will retain the cumulative gain or loss in the cash flow hedge reserve for designated cash flow hedges that are subject to 
interest rate benchmark reforms even though there is uncertainty arising from the interest rate benchmark reform with respect to the 
timing and amount of the cash flows of the hedged items. Should the Group consider the hedged future cash flows are no longer 
expected to occur due to reasons other than interest rate benchmark reform, the cumulative gain or loss will be immediately reclassified to 
profit or loss.

The amendments also introduce new disclosure requirements to IFRS 7 for hedging relationships that are subject to the exceptions 
introduced by the amendments to IFRS 9. The new disclosure requirements are presented in note 26.

Impact of the initial application of ‘COVID-Related Rent Concessions’ Amendment to IFRS 16
In May 2020, the IASB issued COVID-Related Rent Concessions (Amendment to IFRS 16) that provides practical relief to lessees in accounting 
for rent concessions occurring as a direct consequence of COVID-19, by introducing a practical expedient to IFRS 16. The practical expedient 
permits a lessee to elect not to assess whether a COVID-related rent concession is a lease modification. A lessee that makes this election 
shall account for any change in lease payments resulting from the COVID-related rent concession the same way it would account for the 
change applying IFRS 16 if the change were not a lease modification.

The practical expedient applies only to rent concessions occurring as a direct consequence of COVID-19 and only if all of the following 
conditions are met:
a)  The change in lease payments results in revised consideration for the lease that is substantially the same as, or less than, the 

consideration for the lease immediately preceding the change;

b)  Any reduction in lease payments affects only payments originally due on or before 30 June 2021 (a rent concession meets this condition if 
it results in reduced lease payments on or before 30 June 2021 and increased lease payments that extend beyond 30 June 2021); and

c)  There is no substantive change to other terms and conditions of the lease.

In the current financial year, the Group has applied the amendment to IFRS 16 (as issued by the IASB in May 2020) in advance of its 
effective date.

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020115

4. NEW AND AMENDED IFRS STANDARDS THAT ARE EFFECTIVE FOR THE CURRENT YEAR CONTINUED
Impact on accounting for changes in lease payments applying the exemption
The Group has applied the practical expedient retrospectively to all rent concessions that meet the conditions in IFRS 16:46B, and has not 
restated prior period figures.

The Group has benefited from a one-month waiver of lease payments on five sites and additional rent free periods on a further six sites in 
exchange for the removal of break clauses in the leases. The waiver of lease payments of £682,000 has been accounted for as a negative 
variable lease payment in profit or loss. The Group has derecognised the part of the lease liability that has been extinguished by the 
forgiveness of lease payments, consistent with the requirements of IFRS 9:3.3.1.

Impact of the initial application of other new and amended IFRS Standards that are effective for the current year
In the current year, the Group has applied the below amendments to IFRS Standards and Interpretations issued by the Board that are 
effective for an annual period that begins on or after 1 January 2020. Their adoption has not had any material impact on the disclosures or on 
the amounts reported in these Financial Statements.

Amendments to References to the Conceptual 
Framework in IFRS Standards

Amendments to IAS 1 and IAS 8 Definition of material

The Group has adopted the amendments included in Amendments to 
References to the Conceptual Framework in IFRS Standards for the first 
time in the current year. The amendments include consequential 
amendments to affected Standards so that they refer to the new 
Framework. Not all amendments, however, update those pronouncements 
with regard to references to and quotes from the Framework so that they 
refer to the revised Conceptual Framework. Some pronouncements are 
only updated to indicate which version of the Framework they are 
referencing to (the IASC Framework adopted by the IASB in 2001, the IASB 
Framework of 2010, or the new revised Framework of 2018) or to indicate 
that definitions in the Standard have not been updated with the new 
definitions developed in the revised Conceptual Framework.

The Standards which are amended are IFRS 2, IFRS 3, IFRS 6, IFRS 14, IAS 1, 
IAS 8, IAS 34, IAS 37, IAS 38, IFRIC 12, IFRIC 19, IFRIC 20, IFRIC 22, and 
SIC-32.

The Group has adopted the amendments to IAS 1 and IAS 8 for the first 
time in the current year. The amendments make the definition of material in 
IAS 1 easier to understand and are not intended to alter the underlying 
concept of materiality in IFRS Standards. The concept of ‘obscuring’ 
material information with immaterial information has been included as part 
of the new definition.

The threshold for materiality influencing users has been changed from 
‘could influence’ to ‘could reasonably be expected to influence’. The 
definition of material in IAS 8 has been replaced by a reference to the 
definition of material in IAS 1. In addition, the IASB amended other 
Standards and the Conceptual Framework that contain a definition of 
‘material’ or refer to the term ‘material’ to ensure consistency.

New and revised IFRS Standards that are in issue but not yet effective
At the date of authorisation of these financial statements, the Group has not applied the following new and revised IFRS Standards that have 
been issued but are not yet effective:

IFRS 17

Insurance Contracts

IFRS 10 and IAS 28 (amendments)

Sale or Contribution of Assets between an Investor and its Associate or Joint Venture

Amendments to IAS 1

Classification of Liabilities as Current or Non-current

Amendments to IFRS 3

Reference to the Conceptual Framework

Amendments to IAS 16

Amendments to IAS 37

Property, Plant and Equipment – Proceeds before Intended Use

Onerous Contracts – Cost of Fulfilling a Contract

Annual Improvements to IFRS 
Standards 2018-2020 Cycle

Amendments to IFRS 1 First-time Adoption of International Financial Reporting Standards, 
IFRS 9 Financial Instruments, IFRS 16 Leases, and IAS 41 Agriculture

The Directors do not expect that the adoption of the Standards listed above will have a material impact on the Financial Statements of the 
Group in future periods.

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE116

FINANCIAL STATEMENTS
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2020
CONTINUED

5. ADJUSTMENTS TO PRIOR YEAR
Classification of cash flows in respect of capital expenditure
In the Consolidated Cash Flow Statement for the year ended 31 December 2019, cash outflows of £1,585,000 in relation to the purchase of 
plant, property and equipment were incorrectly classified within movements in trade and other payables. This classification has therefore 
been amended as shown in the table below. There is no impact on the income statement or net cash.

Consolidated Cash Flow Statement for the year ended 31 December 2019 (extract):

Increase in inventories
Increase in trade and other receivables
Increase in trade and other payables
Other operational cash flows

Net cash flow from operating activities

Cash flows from investing activities
Purchase of property, plant and equipment
Other investing cash flows

Net cash flows used in investing activities

Net cash flows used in financing activities 

Net increase in cash and cash equivalents
Cash and cash equivalents start of period

Cash and cash equivalents at end of period

As reported
£’000

Reclassification 
of capex 
creditor
£’000

(275)
(1,073)
3,967
69,642

72,261

(38,604)
(4,152)

(42,756)

(29,927)

(422)
3,027

2,605

–
–
(1,585)
–

(1,585)

1,585
–

1,585

–

–
–

–

Restated
£’000

(275)
(1,073)
2,382
69,642

70,676

(37,019)
(4,152)

(41,171)

(29,927)

(422)
3,027

2,605

6. REVENUE
The main revenue streams are those described in the last annual Financial Statements; membership income, rental income and other income. 
The majority of revenue is derived from contracts with customers.

Disaggregation of revenue
In the following table, revenue is disaggregated by major products and service lines and timing of revenue recognition. All revenue arises in 
the United Kingdom.

Major products/service lines
Membership income
Rental income from personal trainers
Other income

Timing of revenue recognition
Products transferred at a point in time
Products and services transferred over time

Liabilities relating to contracts with customers
Contract liabilities

Revenue recognised that was included in contract liabilities in the prior year
Membership income
Other income

31 December 
2020
£’000

31 December 
2019
£’000

77,041
2,454
975

146,782 
4,572 
1,780 

80,470

153,134 

1,162
79,308

2,550 
150,584 

80,470

153,134

(6,442)

(7,961)

7,952
9

7,051
61

Contract liabilities relate to membership fees received at the start of a contract, where the Group has the obligation to provide a gym 
membership over a period of time and are included within trade and other payables (see note 21). During periods of gym closure, no revenue 
is recognised for membership fees thereby increasing contract liabilities. The contract liability balance increases as the Group’s membership 
numbers increase, and therefore has decreased between 2019 and 2020 following a fall in membership numbers. The Group does not receive 
any consideration in advance from customers greater than 12 months hence the total contract liability at 31 December 2019 of £7,961,000 has 
been recognised as revenue during the year ended 31 December 2020.

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 20207. OTHER INCOME

Government grant for the purpose of immediate financial support
Government grant towards work placements (note 8)
Compensation for disruption caused by building works

8. OPERATING PROFIT
Operating profit is stated after charging/(crediting):

Depreciation of property, plant and equipment (excluding right-of-use asset)
Depreciation of right-of-use asset 
Amortisation of IT intangible assets
Amortisation of non-IT intangible assets
Impairment of property, plant and equipment (excluding right-of-use asset)
Impairment of right-of-use asset 
Impairment of intangible assets
Loss/(gain) on disposal of property plant and equipment
Cost of inventory recognised as an expense
Employee benefit expense (note 11)
Auditors’ remuneration

Fees payable for the audit of the Company’s annual accounts
Audit of the Company’s subsidiaries pursuant to legislation

Total 

117

31 December 
2020
£’000

31 December 
2019
£’000

251
26
150

427

–
–
–

–

31 December 
2020
£’000

31 December 
2019
£’000

23,530
21,639
2,905
860
1,059
547
1
676
1,722
22,921

100
70

170

22,571 
19,112 
1,936 
1,141 
1,696
1,189
37
(112) 
260 
26,742

96 
61 

157 

In 2020, as a result of the COVID-19 pandemic, the Group received £6,357,000 of direct grant support from the UK Government: 
•  Grants of £6,106,000 were received as part of a government initiative to provide immediate financial support in the form of the Coronavirus 
Job Retention Scheme (‘CJRS’). The Group was entitled to the CJRS payments because it had to shut down its operations and furlough its 
employees from March to July 2020 and in November and December 2020. There is no outstanding balance of deferred income and a 
receivable related to this grant of £244,000 in the Statement of Financial Position as at 31 December 2020;

•  Local government grants totalling £251,000 (see note 7) were received under the Local Restrictions Support Grant (Closed) scheme 
(‘LRSG’) to provide immediate financial support for businesses that were forced to cease operations or close as a result of local 
restrictions. These grants were recognised in profit or loss in Other income as the related costs were recognised. There are no future 
related costs in respect of these grants which were received solely as compensation for costs incurred in the year. There is no outstanding 
balance of deferred income or receivable related to this grant as at 31 December 2020.

In addition to the grants received under CJRS and LRSG, the Group also received government assistance in the form of a business rates 
holiday for the period 1 April 2020 to 31 March 2021. During this period, business in the retail, hospitality and leisure sectors in England will not 
have to pay business rates for the 2020 to 2021 tax year. The value of business rates saved during the year ended 31 December 2020 is 
£9,600,000.

The Group has enrolled in the Kickstart scheme offered by the Government to combat youth unemployment. Under this scheme, the Group 
receives financial support in order to offer six-month work placements for young people aged 16-24 who are claiming Universal Credit. Grant 
income is recognised evenly over each six-month placement term, and during the period, the Group has recognised £26,000 in other income 
(see note 7). A further balance of £38,000 within deferred income will be recognised in future periods. There is no outstanding balance 
receivable related to this grant as at 31 December 2020.

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE118

FINANCIAL STATEMENTS
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2020
CONTINUED

9. EXCEPTIONAL ITEMS

Impairment of tangible and intangible assets
Restructuring costs
Adjustment to net assets acquired in business combinations
Finalisation of site closures
Gain on reduction of lease term
Remeasurement of contingent consideration (see note 23)

Total exceptional items in operating expenses

Refinancing costs

Total exceptional items in financing expenses

Total exceptional items

31 December 
2020
£’000

31 December 
2019
£’000

1,607
657
(171)
(403)
(568)
–

1,122

–

–

1,448
410 
–
1,240
–
2,988

6,086 

486

486

1,122

6,572

Impairment and tangible and intangible assets
Impairment costs in 2020 relate to the writedown of assets of £881,000 for one site whereby the discounted present value of future cash flows 
using a pre-tax discount rate of 11.1% do not support the full value of the assets and an additional £726,000 for one site which was announced 
as closing in 2019 where the lease surrender has been delayed to 2021. The £1,448,000 recognised in 2019 relates to the impairment of assets 
for the closure of three sites announced in 2019 (see Finalisation of site closures below).

Restructuring costs
Restructuring costs in the current year relate primarily to the costs associated with restructuring the central support team in June 2020 in 
which headcount was reduced by 22%. The costs in 2019 relate primarily to changing the operating model for the use of Personal Trainers 
within the business that was completed in 2019. 

Adjustment to net assets acquired in business combinations
Certain provisions that were recognised as part of acquisition of gyms from easyGym have been released as the costs are unlikely to 
be incurred. 

Finalisation of site closures
Finalisation of site closures relate to the closure of the three sites announced in 2019, which arose as part of our estate management in order 
to optimise Group performance; the closures comprised two sites acquired from the Lifestyle and easyGym acquisitions plus one site 
opened in 2015 for which a five-year break clause was exercised by the Group in 2019. The gain in the current year primarily arises due to 
certain costs provided for in 2019 not being incurred, or no longer being expected to be incurred, in closing these sites.

Gain on reduction of lease term
The landlord on one of our sites has reduced the lease term and in exchange for doing so the lease has been renegotiated in 2020. As a 
consequence of the renegotiation, the Group has recognised a one-off gain of £568,000 this year related to the remeasurement of the lease 
liability and associated right-of-use asset. 

Remeasurement of contingent consideration
Remeasurement of contingent consideration relates to a change in the probability-based estimate of contingent consideration that will be 
payable for the acquisition of two easyGym sites in the event the Group is successful in acquiring new leases for these sites. This 
remeasurement of the acquisition consideration has been recognised in the income statement but has no cash impact in 2020 and 2019.

Refinancing costs
Refinancing costs relate to unamortised costs incurred in relation to the previous bank facility that was refinanced in October 2019.

10. LOSS PER SHARE
Basic earnings per share is calculated by dividing the profit or loss attributable to equity shareholders by the weighted average number of 
Ordinary shares outstanding during the year, excluding unvested shares held pursuant to The Gym Group plc Share Incentive Plan, The Gym 
Group plc Performance Share Plan, The Gym Group plc Restricted Stock Plan and The Gym Group plc Long Service Award Plan (see note 29). 

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020119

10. LOSS PER SHARE CONTINUED
Diluted earnings per share is calculated by adjusting the weighted average number of Ordinary shares outstanding to assume conversion of 
all dilutive potential Ordinary shares. During the year ended 31 December 2020, the Group had potentially dilutive shares in the form of share 
options and unvested shares issued pursuant to The Gym Group plc Share Incentive Plan, The Gym Group plc Performance Share Plan, The 
Gym Group plc Restricted Stock Plan and The Gym Group plc Long Service Award Plan (see note 29). As the Group is in a loss making 
position in the current year, all potential dilutive share options will not be dilutive. 

Basic weighted average number of shares
Adjustment for share awards

Diluted weighted average number of shares

Basic (loss)/earnings per share (p)
Diluted (loss)/earnings per share (p)

31 December 
2020

31 December 
2019

157,292,003
–

137,870,237 
2,561,055 

157,292,003

140,431,292 

(23.1)
(23.1)

2.6 
2.6 

At 31 December 2020, 4,125,842 share awards (2019: nil) were excluded from the diluted weighted average number of Ordinary shares 
calculation because their effect would be anti-dilutive.

Adjusted earnings per share is based on (loss)/profit for the year before exceptional items, amortisation of non-IT intangible assets, 
revaluation of borrowings and their associated tax effect. 

(Loss)/Profit for the year
Amortisation of non-IT intangible assets
Exceptional administration expenses
Revaluation of borrowings
Tax effect of above items

Adjusted (loss)/earnings

Basic adjusted (loss)/earnings per share (p)
Diluted adjusted (loss)/earnings per share (p)

11. EMPLOYEE INFORMATION

Wages and salaries
Social security costs
Employers’ pension costs
Long term employee incentive costs (note 29)
Coronavirus Job Retention Scheme (‘CJRS’) Income

The average number of employees, including Directors, during the year was:

Operational
Administration

12. FINANCE INCOME

Bank interest receivable

31 December 
2020
£’000

31 December 
2019
£’000

(36,368)
860
1,122
(1,315)
(298)

3,595 
1,178 
6,572 
–
(771)

(35,999)

10,574 

(22.9)
(22.9)

7.7 
7.5 

31 December 
2020
£’000

31 December 
2019
£’000

25,763
2,143
452
669
(6,106)

22,458 
1,876 
508 
1,900 
– 

22,921

26,742 

31 December 
2020
Number

31 December 
2019
Number

1,965
106

2,071

1,314 
109 

1,423 

31 December 
2020
£’000

31 December 
2019
£’000

6

6

32 

32 

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE120

FINANCIAL STATEMENTS
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2020
CONTINUED

13. FINANCE COSTS

Bank loans and overdrafts interest
Gain arising on changes in actual and estimated cash flows of bank borrowings (see note 24)
Lease interest
Unwinding of discount
Movement in fair value of derivative financial instruments
Amortisation of financing fees
Refinancing costs (see note 9)

Capitalised interest

31 December 
2020
£’000

31 December 
2019
£’000

1,562
(1,315)
12,661
29
23
360
35

13,355

1,848 
–
12,852 
24 
1 
353 
486

15,564 

(72)

(176)

13,283

15,388 

Capitalised interest is recognised within leasehold improvements. The capitalisation rate used to determine the amount of borrowing costs to 
be capitalised is the weighted average interest rate applicable to the entity’s general borrowings during the year of 1.9% (2019: 3.2%).

14. TAXATION
Tax on (loss)/profit

Current income tax
Current tax on (losses)/profits for the period
Adjustments in respect of prior years

Total current income tax

Deferred tax
Origination and reversal of temporary differences
Change in tax rates
Adjustments in respect of prior years

Total deferred tax

31 December 
2020
£’000

31 December 
2019
£’000

(2,488)
(491)

(2,979)

(6,280)
(143)
(1,422)

(7,845)

2,681 
(153)

2,528 

91 
–
5 

96 

Tax (credit)/charge in the Consolidated Statement of Comprehensive (Losses)/Income

(10,824)

2,624 

The standard rate of corporation tax applied to reported (losses)/profits is 19% (2019: 19%).

Reconciliation of tax charge

(Loss)/profit before tax
Tax calculation at standard rate of corporation tax of 19.0% 
Expenses not deductible for tax purposes
Exceptional costs not deductible
Change in tax rates
Adjustments in respect of prior years

31 December 
2020
£’000

31 December 
2019
£’000

(47,192)
(8,966)
177
21
(143)
(1,913)

6,219
1,182 
924
666
–
(148) 

(10,824)

2,624 

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 202014. TAXATION CONTINUED
Deferred tax

At 1 January 2019

Adjustments in respect of prior years
Recognised in income statement
Recognised in equity

At 31 December 2019

Adjustments in respect of prior years
Recognised in income statement
Recognised in equity

At 31 December 2020

Accelerated 
capital 
allowances
£’000

Losses
£’000

Intangible 
assets
£’000

Share 
Schemes
£’000

(3,369)

(104)
26
–

(3,447)

1,212
3,833
–

1,598

107

1
(18)
–

90

–
1,849
–

1,939

(500)

(33)
168
–

(365)

205
105
–

514

10
155
24

703

(26)
589
(78)

Other
£’000

3,110

121
(420)
–

2,811

31
47
–

(55)

1,188

2,889

121

Total
£’000

(138)

(5)
(89)
24

(208)

1,422
6,423
(78)

7,559

Unrecognised tax losses 
The Group has tax losses of £nil (2019: £nil) that are available indefinitely for offset against future taxable profits of the companies in which the 
losses arose. 

Change in tax rate 
The 2020 Finance Bill announced that the planned reduction in the main rate of corporation tax from 19% to 17% from 1 April 2020 would not 
occur and that the corporation tax rate would remain at 19% from 1 April 2020 and that this rate will be maintained from 1 April 2021. Deferred 
tax assets and liabilities that had previously been measured at 17% have been remeasured at 19% as that is the rate expected to be in effect 
when the asset or liability reverses. 

The Finance Bill 2018-2019 introduced a number of changes to the capital allowances regime. These included the following:
•  a temporary increase in the maximum annual investment allowance from £200,000 to £1 million per annum from 1 January 

• 

2019-31 December 2020;
the introduction of a new Structures and Buildings Allowance of 2% per annum on certain structural construction, improvements and 
repairs; and

•  a reduction in the rate of relief applying to Special Rate plant and machinery from 8% to 6% from 1 April 2019.

Each of these changes has been considered within the calculation of the tax charge for the year.

Uncertain tax positions 
The Group had no material uncertain tax provisions as at 31 December 2020 (2019: £nil).

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE122

FINANCIAL STATEMENTS
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2020 
CONTINUED

15. PROPERTY, PLANT AND EQUIPMENT

Assets under 
construction
£’000

Leasehold 
improvements
£’000

Fixtures, 
fittings and 
equipment
£’000

Gym and 
other 
equipment
£’000

Computer 
equipment
£’000

Total before 
Right-of-use 
assets 
£’000

Right-of-use 
asset
£’000

Cost
At 1 January 2019
Additions
Disposals
Transfers

At 31 December 2019
Additions
Disposals
Transfers
Transfers to intangible assets

At 31 December 2020

Accumulated depreciation
At 1 January 2019
Charge for the year
Disposals
Impairment

At 31 December 2019
Charge for the year
Impairment
Disposals

At 31 December 2020

Net book value
At 31 December 2019

At 31 December 2020

Total
£’000

506,185
77,244
(737)
–

582,692
59,790
(3,681)
–
(94)

153,855
7,462
(157)
15,566

176,726
1,536
(435)
13,954
–

10,709
519
–
655

11,883
39
(43)
(614)
–

68,861
3,968
(580)
6,903

79,152
80
(860)
6,073
–

2,766
251
–
214

3,231
385
(16)
40
–

238,556
36,872
(737)
–

274,691
21,701
(1,917)
(1,008)
(94)

267,629
40,372
–
–

308,001
38,069
(1,764)
1,008
–

191,781

11,265

84,445

3,640

293,373

345,314

638,687

35,673
12,238 
(110)
1,165

48,966
13,525
809
(439)

5,473
1,308
–
24

6,805
1,240
9
(58)

32,110
8,406
(347)
498

40,667
8,145
241
(769)

1,625
618
–
9

2,252
620
–
(26)

74,881
22,570
(457)
1,696

98,690
23,530
1,059
(1,292)

48,998
19,112
–
1,189

69,299
21,639
547
(1,729)

123,879
41,682
(457)
2,885

167,989
45,169
1,606
(3,021)

62,861

7,996

48,284

2,846

121,987

89,756

211,743

2,365 
24,672
–
(23,338)

3,699
19,661
(563)
(20,461)
(94)

2,242

–
–
–
–

–
–
–
–

–

3,699 

2,242

127,760

128,920

5,078

3,269

38,485

36,161

979

794

176,001

238,702

414,703

171,386

255,558

426,944

The impairment charge of £1,606,000 for 2020 includes £726,000 in relation to the closure of one site announced in 2019 following a delay in 
the surrender of the lease to 2021 (2019: £2,885,000 includes £2,688,000 in relation to the closure of three sites announced). See note 9 for 
further details. The impairment loss for the open site was calculated based on the value in use of the assets for the site being lower than the 
carrying value of the assets making the recoverable amount £nil. The discount rate used in measuring value in use was 11.1%.

Under reasonably possible downside scenarios arising in relation to a potential 5% shortfall in long-term membership, further impairment of 
up to £470,000 would arise in relation to two sites.

Right-of-use assets relate to property leases – see note 22.

Included within additions for the year are £72,000 of capitalised interest (2019: £176,000), £168,000 of capital contributions from landlords not 
yet received (2019: £nil), £820,000 of accrued capital expenditure for invoices not received (2019: £2,278,000) and £116,000 of invoices 
received but not paid at 31 December 2020 (2019: £3,382,000).

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020 
123

Computer 
software
£’000

7,915
3,333
–

11,248
3,679
(2)
94

Total
£’000

96,167
3,333
(6,545)

92,955
3,679
(42)
94

1,249
–
–

1,249
–
(40)
–

1,209

15,019

96,686

78
225
37
–

340
214
–
(40)

514

909

695

2,515
1,936
–
–

4,451
2,905
1
(2)

10,007
3,077
37
(6,545)

6,576
3,765
1
(42)

7,355

10,300

6,797

7,664

86,379

86,386

Goodwill
£’000

Brand
£’000

Customer list
£’000

Technology
£’000

Contract
£’000

77,738
–
–

77,738
–
–
–

77,738 

–
–
–
– 

–
–
–
–

–

77,738 

77,738

2,219
–
(2,219)

–
–
–
–

–

2,217
2 
–
(2,219)

– 
–
–
–

–

–

–

6,270
–
(3,550)

2,720
–
–
–

2,720

4,421
914
–
(3,550)

1,785
646
–
–

2,431

935

289

776 
–
(776)

–
–
–
–

–

776 
–
–
(776)

–
–
–
–

–

–

–

16. INTANGIBLE ASSETS

Cost
At 1 January 2019
Additions
Disposals1

At 31 December 2019
Additions
Disposals
Transfer from tangible assets

At 31 December 2020

Accumulated amortisation
At 1 January 2019
Charge for the year
Impairment
Disposal

At 31 December 2019
Charge for the year
Impairment
Disposals

At 31 December 2020

Net book value
At 31 December 2019

At 31 December 2020

1  Relates to intangible assets that had been fully amortised and are no longer in use.

Impairment test for goodwill 
Each of the Group’s individual gyms has been identified as a CGU. However, for the purposes of impairment testing goodwill has been 
allocated to the chain of gyms or group of CGUs expected to benefit from the business combination in which the goodwill arose. Since 2018, 
all the gyms operated under The Gym brand and the Group now operates only as one chain of gym.

Goodwill acquired through business combinations has therefore been allocated for impairment testing purposes accordingly as follows:

The Gym chain of gyms

2020
£’000

2019
£’000

77,738 

77,738 

77,738 

77,738 

This represents the lowest level within the Group at which goodwill is monitored for internal management purposes. The recoverable amount 
of the CGU has been determined based on a value in use calculation using cash flow projections based on financial budgets approved by 
the Board covering a three-year period. Cash flows beyond this period are extrapolated using the estimated growth rates stated in the key 
assumptions. The key assumptions used in the value in use calculations are as follows:

The Gym

2020

2019

Discount rate

Growth rate Discount rate

Growth rate

11.1%

3.0%

9.4%

3.0%

Discount rates reflect estimate of return on capital employed required in each business by an investor. This is also the benchmark used by 
management to assess operating performance and to evaluate future capital investment proposals. The above pre-tax discount rates are 
derived from the Group’s post tax weighted average cost of capital. Changes in the discount rates over the years are calculated with 
reference to latest market assumptions for the risk-free rate, equity market risk premium and the cost of debt. 

Membership growth, growth rates in subscription rates and increases applied to costs have been modelled on a site-by-site basis based 
upon a mixture of historical experience and expected recovery post COVID-19 and range from 7% to 67% for revenue and 2% to 50% for costs. 
The impact of any new openings are not included in the assessment as they do not form part of the existing asset. The performance of any 
gyms expected to close are included within the calculation up to the point of closure.

Goodwill is tested for impairment on at least an annual basis, or more frequently if events or changes in circumstance indicate that the 
carrying value may be impaired. In the years under review, management’s value in use calculations have indicated no requirement to impair.

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE124

FINANCIAL STATEMENTS
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2020
CONTINUED

17. INVESTMENTS IN FINANCIAL ASSETS

Investments in equity instruments designated as at FVTOCI
Equity instruments
Financial assets mandatorily measured at FVTPL
Convertible debt instruments

Total investments

31 December 
2020
£’000

31 December 
2019
£’000

–

1,000

1,000

– 

–

– 

Investments in equity instruments designated as at FVTOCI
The Group invested £316,000 in 2017 and a further £432,000 in 2018 in the unlisted equity of an operating company. Later in 2018, the fair value 
was subsequently reduced by £463,000 to £285,000 and in 2019, the fair value was further reduced by £285,000 to £nil.

This is a level 3 valuation under the fair value hierarchy and was determined based on the ongoing uncertainty surrounding the Company’s 
ability to raise sufficient funds to continue trading until it is generating positive net cash flows. The range of sensitivity in the valuation at 
31 December 2020 to reasonably possible changes in the assumptions used is not considered to be material. The Directors have determined 
that the Group’s unlisted equity investment should not be accounted for as an associate. Although the Group holds a 17.2% shareholding in 
the investee, financial and operating policy decisions are governed by a shareholder agreement that provides voting rights based on the 
number of shareholders rather than the number of shares held. On the basis the Group is one of over 30 shareholders, the Directors consider 
that the Group does not have significant influence over the investee.

Financial assets mandatorily measured at FVTPL
On 3 February 2020, the Group purchased convertible loan notes in Fiit Limited for cash consideration of £1,000,000. Conversion will take 
place within two years of issue and would give the Group a small minority stake. The loan notes bear an implied compound interest rate of 
25% upon conversion.

This is a level 3 valuation under the fair value hierarchy and was determined based on the performance of the business post acquisition 
against the business plan produced at the time of investment. As the business is performing well and is expected to continue to have 
adequate funding in place, no revaluation is required as the carrying amount appropriately reflects fair value. The range of sensitivity in the 
valuation at 31 December 2020 to reasonably possible changes in the assumptions used is not considered to be material.

18. INVENTORIES

Goods for resale

The cost of inventories recognised as an expense during the year was £1,722,000 (2019: £260,000).

19. TRADE AND OTHER RECEIVABLES

Trade receivables
Loss allowance

Other receivables
Prepayments and accrued income

Due in less than one year
Due in more than one year

31 December 
2020
£’000

31 December 
2019
£’000

290

290

654 

654 

31 December 
2020
£’000

31 December 
2019
£’000

990
(240)

750

663
4,942

6,355

6,355
–

6,355

2,129
(88)

2,041

406
6,322 

8,769 

8,769 
–

8,769 

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 202020. CASH AND CASH EQUIVALENTS

Cash at bank
Short term deposits

Bank overdrafts
Cash and cash equivalents

125

31 December 
2020
£’000

31 December 
2019
£’000

229
3,557

3,786

(50)
3,736

17 
2,597

2,614

(9)
2,605 

Cash and cash equivalents earn interest at floating rates based on daily bank deposit rates. Short term deposits are made for varying periods 
of between one day and one month depending on the immediate cash requirements of the Group and earn interest at the respective short 
term deposit rates.

21. TRADE AND OTHER PAYABLES

Trade payables
Social security and other taxes
Accruals
Contract liabilities (note 6)
Deferred income

22. LEASES
This note provides information for leases where the Group is a lessee.

(i) Amounts recognised in the balance sheet
The balance sheet shows the following amounts relating to leases:

Right-of-use asset
Property leases
Lease liabilities
Current
Non-current

Maturity analysis of lease liabilities:

Within one year
Greater than one year but less than two years
Greater than two years but less than three years
Greater than three years but less than four years
Greater than four years but less than five years
Five years or more

Less: unearned interest

31 December 
2020
£’000

31 December 
2019
£’000

2,850
620
8,648
6,442
38

10,603 
724 
10,101 
7,961
– 

18,598

29,389 

31 December 
2020
£’000

31 December 
2019
£’000

255,674

238,702

21,842
284,473

15,637
262,706

31 December 
2020
£’000

31 December 
2019
£’000

34,550
32,370
32,491
32,714
32,241
232,296

28,410
29,691
29,911
29,634
29,862
227,136

396,662
(90,347)

374,644
(96,301)

306,315

278,343

As described in Note 4 the IASB issued COVID-19-Related Rent Concessions – amendment to IFRS 16 Leases to provide relief to lessees from 
applying IFRS 16 guidance on lease modification accounting for rent concessions arising as a direct consequence of the COVID-19 pandemic. 

Many lessors have provided rent concessions to lessees as a result of the COVID-19 pandemic. Rent concessions can include rent holidays or 
rent reductions for a period of time, possibly followed by increased rent payments in future periods. Applying the requirements in IFRS 16 for 
changes to lease payments, particularly assessing whether the rent concessions are lease modifications and applying the required 
accounting, could be practically difficult in the current environment. The objective of the amendment is to provide lessees that have been 
granted COVID-19 related rent concessions with practical relief, while still providing useful information about leases to users of the financial 
statements.

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE126

FINANCIAL STATEMENTS
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2020
CONTINUED

22. LEASES CONTINUED
As a practical expedient, a lessee may elect not to assess whether a COVID-19 related rent concession from a lessor is a lease modification.  
A lessee that makes this election accounts for any change in lease payments resulting from the COVID-19 related rent concession the same 
way it would account for the change under IFRS 16, if the change were not a lease modification. The practical expedient applies only to rent 
concessions occurring as a direct consequence of the COVID-19 pandemic.

As permitted by this concession, the Group has derecognised £682,000 of the lease liability that has been extinguished by the forgiveness  
of lease payments on buildings.

Where landlords have agreed to permanently change the frequency of rental payments, the change in the value of the lease liability of 
£843,000 has been recognised within finance costs in the Income Statement as all changes impact solely on the interest charge related  
to the lease liability.

(ii) Amounts recognised in the statement of profit or loss
The statement of profit or loss shows the following amounts relating to leases:

Depreciation charge of right-of-use assets

Impairment of right-of-use assets
Interest expense (included in finance cost)

31 December 
2020
£’000

31 December 
2019
£’000

21,523

547
12,661

19,112

–
12,852

The total cash outflow for leases in 2020 was £22,609,000 (2019: £25,913,000). A maturity analysis of future lease payments is set out above.

Additionally, the Group has benefited from a one-month unconditional waiver of lease payments on six properties in England and additional 
rent free benefits on six properties in exchange for removal of break clauses without modification to the original lease contract. The waiver of 
lease payments of £682,000 and the decrease in the lease liability of £682,000 has been accounted for as a negative variable lease payment 
in profit or loss.

The Group does not have any low value or short term leases.

(iii) The Group’s leasing activities and how these are accounted for
The Group leases gym sites and its head office. Rental contracts are typically made for fixed periods of ten to 20 years, but may have 
extension options as well. Leases are recognised as a right-of-use asset and a corresponding liability at the date at which the leased asset is 
available for use by the Group.

Assets and liabilities arising from a lease are initially measured on a present value basis. Lease liabilities include the net present value of the 
following lease payments:
•  Fixed payments (including in-substance fixed payments), less any lease incentives receivable;
•  Amounts expected to be payable by the Group under residual value guarantees; and
•  Payments of penalties for terminating the lease, if the lease term reflects the Group exercising that option.

Lease payments to be made under reasonably certain extension options are also included in the measurement of the liability. There are no 
variable lease payments nor residual value guarantees.

The lease payments are discounted using the interest rate implicit in the lease. If that rate cannot be readily determined, which is generally 
the case for leases in the Group, the lessee’s incremental borrowing rate is used, being the rate that the individual lessee would have to pay 
to borrow the funds necessary to obtain an asset of similar value to the right-of-use asset in a similar economic environment with similar 
terms, security and conditions.

To determine the incremental borrowing rate, the Group:
•  where possible, uses recent third party financing received by the individual lessee as a starting point, adjusted to reflect changes in 

financing conditions since third party financing was received;

•  uses a build-up approach that starts with a risk-free interest rate adjusted for credit risk for leases held by The Gym Group, which does not 

have recent third party financing; and

•  makes adjustments specific to the lease, e.g. term and security.

Lease payments are allocated between principal and finance cost. The finance cost is charged to profit or loss over the lease period so as to 
produce a constant periodic rate of interest on the remaining balance of the liability for each period.

the amount of the initial measurement of lease liability;

Right-of-use assets are measured at cost comprising the following:
• 
•  any lease payments made at or before the commencement date less any lease incentives received;
•  any initial direct costs; and
• 

restoration costs.

Right-of-use assets are generally depreciated over the shorter of the asset’s useful life and the lease term on a straight-line basis.

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020127

22. LEASES CONTINUED
(iv) Extension and termination options
Extension and termination options are included in a number of property leases across the Group. These are used to maximise operational 
flexibility in terms of managing the assets used in the Group’s operations. The majority of extension and termination options held are 
exercisable only by the Group and not by the respective lessor.

During the period, the Group has extended 12 leases (2019: nil) which resulted in additional lease liabilities of £16,654,000 being recognised (2019: 
£nil). In addition, one lease term has been reduced by the landlord resulting in £568,000 being recognised in profit and loss (see note 9).

23. OTHER FINANCIAL LIABILITIES

At 1 January 2019
Cash paid in year
Recognised in relation to prior acquisition

At 31 December 2019

Transfer from contingent consideration to deferred consideration
Cash paid in year

At 31 December 2020

Deferred 
Consideration 
£’000

Contingent
Consideration 
£’000

2,115
(2,115)
–

–

3,875
(1,266)

2,609

887
–
2,988

3,875

(3,875)
–

–

Total 
£’000

3,002
(2,115)
2,988

3,875

–
(1,266)

2,609

On 4 July 2018 the Group acquired the trade and assets of a portfolio of 13 gyms trading under the easyGym brand for an initial cash consideration 
of £14.5 million, with an additional £6.1 million deferred consideration payable on completion of lease assignment on three sites and further 
contingent consideration if lease extensions are agreed on two sites. £4.0 million of deferred consideration was paid shortly after acquisition.  
At 31 December 2018, deferred and contingent consideration with fair value of £3.0 million was outstanding and recognised within other financial 
liabilities. During the year ended 31 December 2019 the remaining deferred consideration of £2.1 million was paid. During 2019 the Directors 
reassessed the probabilities of the lease extensions occurring in respect of the two sites concerned and considered these to be virtually certain.  
As a consequence, the estimated fair value of contingent consideration payable in respect of these lease extensions at 31 December 2019 
increased by £3.0 million to £3.9 million. During 2020, the two lease extensions were obtained which crystallises the remaining consideration. As a 
result, the contingent consideration has been reclassified as deferred consideration, with £1.3 million being paid during the year.

24. BORROWINGS

Non-current
Revolving credit facility
Loan arrangement fees

31 December 
2020
£’000

31 December 
2019
£’000

49,798
(618)

50,000 
(884)

49,180

49,116 

The Group’s bank borrowings are secured by way of fixed and floating charges over the Group’s assets. 

In October 2019, the Group successfully refinanced its borrowings, moving from a mix of term loans and Revolving Credit Facility (‘RCF’) to a 
single committed RCF of £70 million. The facility is syndicated to a three lender panel of HSBC, Barclays and Banco de Sabadell and matures 
in 2023. On 5 June 2020 the Company agreed with its lending banks to extend its existing £70 million RCF with an additional £30 million 
facility for a term of 18 months, which was subsequently further extended on 17 December 2020 to June 2022 (‘the New Bank Facility’). 

The funds borrowed under the New Bank Facility bear interest at a minimum annual rate of 2.60% (2019: 1.75%) above the appropriate Sterling 
LIBOR. The average interest rate paid in the year on drawn funds under the new facility is 2.28% (2019: 2.71%). Undrawn funds bear interest at a 
minimum annual rate of 0.910% (2019: 0.613%). At the year end, the Group had drawn down £51 million (2019: £50 million) on the facility.

The 2019 facility resulted in fees incurred of £873,000 and these costs will be spread over the term of the loan using the effective interest 
method. The facility is recognised at its amortised cost. The June 2020 refinancing resulted in fees incurred of £366,000 and the costs will be 
spread over the remaining term of the loan on a straight-line basis.

The Group’s borrowings are held at amortised cost using the effective interest method. Each reporting period, the Group reviews its cash flow 
forecasts and if these have changed since the previous reporting period, the borrowings are remeasured using the original effective interest 
rate. Any remeasurement of borrowings is treated as being non-underlying and is excluded from adjusted earnings.

Covenants
The RCF is subject to financial covenants relating to leverage and fixed charge cover, which did not change significantly from those under the 
previous facility. 

From September 2020 until June 2022 the covenant tests of the RCF have been replaced in the New Bank Facility by new covenant tests primarily 
relating to the performance of the Group against agreed targets for Group Adjusted EBITDA less Normalised Rent. Upon termination or early 
cancellation of the New Bank Facility the covenants and all other terms of the original RCF will apply until the maturity of the RCF in October 2023.

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE128

FINANCIAL STATEMENTS
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2020
CONTINUED

24. BORROWINGS CONTINUED
Available facilities 
The total borrowing facilities available to the Group are:

Total facilities available to the Group

Revolving credit facility

Facilities undrawn and available are:

Revolving credit facility

The loan maturity is as follows:

Within one year
Between two and five years

25. PROVISIONS

At 1 January 2019
New provisions
Utilisation of provisions
Unwinding of discount
Release of provision

At 31 December 2019

New provisions
Utilisation of provisions
Unwinding of discount
Release of provision

At 31 December 2020

Due in less than one year
Due in more than one year

At 31 December 2019

Due in less than one year
Due in more than one year

At 31 December 2020

31 December 
2020
£’000

31 December 
2019
£’000

100,000 

70,000 

100,000 

70,000 

31 December 
2020
£’000

31 December 
2019
£’000

49,000

20,000 

49,000

20,000 

31 December 
2020
£’000

31 December 
2019
£’000

–
51,000

–
50,000 

51,000

50,000 

Dilapidations
£’000

1,145 
134 
–
24 
–

1,303 

58
–
29
(149)

1,241

–
1,303 

1,303 

–
1,241

1,241

Other
£’000

679 
161 
(412)
–
(76)

352

46
(60)
–
(292)

46

352
–

352 

46
–

46

Total
£’000

1,824 
295 
(412)
24 
(76)

1,655

104
(60)
29
(441)

1,287

352 
1,303 

1,655 

46
1,241

1,287

A dilapidations provision is recognised when there is future obligation relating to the maintenance of leasehold properties. The provision is 
based on management’s best estimate of meeting this obligation, but the amount and timing of this are uncertain.

Other provisions comprise estimated costs arising from the restructuring activities associated with changing the Personal Trainer operating 
model within the business and for remedial works associated with the acquired sites. 

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020129

26. FINANCIAL INSTRUMENTS
Fair value hierarchy 
IFRS 7 requires fair value measurements to be recognised using a fair value hierarchy that reflects the significance of the inputs used in the 
value measurements: 
Level 1: 
Level 2:  a valuation that uses observable inputs for the asset or liability other than quoted prices in active markets 
Level 3:  a valuation using unobservable inputs i.e. a valuation technique 

inputs are quoted prices in active markets 

There were no transfers between levels throughout the periods under review.

Fair values 
Set out below is a comparison of carrying amounts and fair values of the Group’s financial instruments. The fair values of financial derivatives 
and borrowings have been calculated by discounting the future cash flows at prevailing market interest rates. The fair values of the other 
financial instruments closely approximate their carrying values. Other than the fair value of financial assets at fair value through profit and loss 
or other comprehensive income that are categorised as Level 3, the fair value of all other financial assets and liabilities are categorised as 
Level 2. 

Held at amortised cost
Trade and other receivables
Cash and cash equivalents
Trade and other payables
Borrowings

Held at fair value
Financial assets at fair value through profit and loss
Financial assets at fair value through other comprehensive income
Derivative financial instruments
Other financial liabilities

31 December 2020

31 December 2019

Carrying 
value
£’000

Fair value
£’000

Carrying 
value
£’000

Fair value
£’000

1,413
3,736
(11,498)
(49,180)

1,000
–
1
(2,609)

1,413
3,736
(11,498)
(51,000)

1,000
–
1
(2,609)

2,447 
2,605 
(20,704)
(49,116)

2,447 
2,605 
(20,704)
(50,000)

–
–
13 
(3,875)

–
–
13 
(3,875)

Capital risk management 
The Group’s objectives when managing capital are to safeguard the Group’s ability to continue as a going concern in order to provide returns 
for shareholders and benefits for other stakeholders and to maintain an optimal capital structure to reduce the cost of capital. In order to 
maintain or adjust capital, the Group may adjust the amount of dividends paid to shareholders, return capital to shareholders, issue new 
shares or sell assets to reduce debt. 

Consistent with others in the industry, the Group monitors capital on the basis of the gearing ratio. This ratio is calculated as net debt divided 
by total capital. Net debt is calculated as total borrowings less cash and cash equivalents and excludes lease liabilities. Total capital is 
calculated as equity as shown in the Consolidated Statement of Financial Position plus net debt. The gearing ratios for the periods under 
review are as follows:

Total borrowings
Less: cash and cash equivalents

Non-property net debt
Total equity

Total capital

Gearing ratio

Financial risk management 
The Group has exposure to the following risks from its use of financial instruments: 
•  Market risk 
•  Liquidity risk 
•  Credit risk 

31 December 
2020
£’000

31 December 
2019
£’000

51,000
(3,736)

47,264
199,403

50,000 
(2,605)

47,395 
159,488 

246,667

206,883 

19%

23%

This note presents information about the Group’s exposure to each of the above risks, and the Group’s objectives, policies and procedures for 
measuring and managing risk. The Board of Directors has overall responsibility for the establishment and oversight of the Group’s risk 
management framework.

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE 
 
130

FINANCIAL STATEMENTS
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2020
CONTINUED

26. FINANCIAL INSTRUMENTS CONTINUED
Market risk 
Market risk is the risk that the fair value of future cash flows of a financial instrument will fluctuate because of changes in market prices. Key 
market risks affecting the Group include interest rate risk. Financial instruments affected by market risk include borrowings, deposits and 
derivative financial instruments. 

The sensitivity analysis in the following sections relates to the position as at 31 December 2020 and 2019. The analysis has been prepared on 
the basis that the amount of net debt and the ratio of fixed to floating interest rates of the debt and derivatives are all constant. 

Interest rate risk 
The Group is exposed to interest rate risk because the Group’s long term debt obligations are at floating interest rates. The risk is managed 
by the Group by the use of interest rate swap contracts. Hedging activities are evaluated regularly to align with interest rate views and defined 
risk appetite, ensuring the most cost-effective hedging strategies are applied.

The Group’s exposures to interest rates on financial assets and financial liabilities are detailed in the liquidity risk management section of 
this note.

The Group is exposed to the following interest rate benchmarks within its hedge accounting relationships, which are subject to interest rate 
benchmark reform: GBP LIBOR (‘LIBOR’). At 31 December 2020 and 2019 all of the Group’s borrowings were at floating rates of interest. 

The Group’s current GBP LIBOR contracts include adequate and robust fallback provisions for a cessation of the referenced benchmark 
interest rate.

For the Group’s derivatives, the International Swaps and Derivatives Association’s (‘ISDA’) fallback clauses were made available at the end of 
2019 and during 2020 the Group started discussions with its banks with the aim to implement this language into its ISDA agreements.

Below are details of the hedging instruments and hedged items in scope of the IFRS 9 amendments due to interest rate benchmark reform, 
by hedge type. The terms of the hedged items listed match those of the corresponding hedging instruments.

Hedge type

Instrument type

Maturing in

Nominal

Hedged Item

Cash flow hedges

Receive three-month GBP LIBOR, 
pay GBP fixed interest rate swap

September 2022 GBP 27,200,000

GBP LIBOR RCF of £70,000,000 
maturing in October 2023

The Group will continue to apply the amendments to IFRS 9 until the uncertainty arising from the interest rate benchmark reforms with respect 
to the timing and the amount of the underlying cash flows that the Group is exposed to ends. The Group has assumed that this uncertainty 
will not end until the Group’s contracts that reference LIBOR are amended to specify the date on which the interest rate benchmark will be 
replaced, the cash flows of the alternative benchmark rate and the relevant spread adjustment. This will, in part, be dependent on the 
introduction of fallback clauses which have yet to be added to the Group’s contracts and the negotiation with lenders.

The Group is not expecting any reduction in interest rates over the next 12 months. 

The reduction in profit before tax of a reasonably possible increase in LIBOR is as follows:

Change in interest rates of 0.5%

31 December 
2020
£’000

31 December 
2019
£’000

255

246 

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020131

26. FINANCIAL INSTRUMENTS CONTINUED
Liquidity risk
Liquidity risk is the risk that the Group will not be able to meet its financial obligations as they fall due. Ultimate responsibility for liquidity risk 
management rests with the Board of Directors. The Group manages liquidity risk by continuously monitoring forecast and actual cash flows, 
matching the maturity profiles of financial assets and operational liabilities and by maintaining adequate cash reserves. 

The table below summarises the maturity profile of the Group’s financial liabilities: 

Trade and other payables
Borrowings
Other financial liabilities
Lease liabilities

Trade and other payables
Borrowings
Other financial liabilities
Lease liabilities

31 December 2020

Within 1 
year
£’000

11,498
1,811
2,609
34,550

1 to 2 
years
£’000

–
1,658
–
32,370

2 to 5 
years
£’000

More than 
5 years
£’000

–
52,157
–
97,446

–
–
–
232,296

Total
£’000

11,498
55,626
2,609
396,662

50,468

34,028

149,603

232,296

466,395

Within 1 
year
£’000

20,704 
1,660
3,875 
28,410

31 December 2019

1 to 2 
years
£’000

– 
6,353 
–
29,691

2 to 5 
years
£’000

More than
 5 years
£’000

–
47,151 
–
89,407

–
–
–
227,136

Total
£’000

20,704 
55,164 
3,875 
374,644

54,649 

36,044

136,558

227,136

454,387 

Credit risk 
The Group’s principal financial assets are bank balances and cash, trade and other receivables, unlisted securities and derivative financial 
instruments. The Group’s other receivables largely comprise security deposit payments, on which the credit risk is not concentrated as it is 
spread over a number of counterparties. The credit risk on liquid funds and derivative financial instruments is limited because the 
counterparties are banks with high credit ratings assigned by international credit-rating agencies. The Group has no significant concentration 
of credit risk, with exposure spread over a large number of counterparties and customers.

27. DERIVATIVES AND HEDGE ACCOUNTING
On 9 November 2018 the Group entered into an interest rate cap with a notional amount of £27.2 million with a term of four years and a strike 
rate of 1.75% with reference to three-month GBP LIBOR. 

Derivatives are only used for economic hedging purposes and not as speculative investments.

For information about the methods and assumptions used in determining the fair value of derivatives refer to note 26.

The fair value loss during the year was £12,000 (2019: £156,000). £23,000 (2019: £1,000) has been recognised within Financing Costs and a gain 
of £11,000 (2019: loss of £155,000) has been recognised directly in equity in the Hedging Reserve.

Hedge ineffectiveness
Hedge effectiveness is determined at the inception of the hedge relationship, and through periodic prospective effectiveness assessments to 
ensure that an economic relationship exists between the hedged item and hedging instrument.

The Group’s interest rate cap has similar critical terms as the hedged item, such as reference rate, reset dates, payment dates, maturities and 
notional amount. The Group does not hedge 100% of its loans; therefore the hedged item is identified as a proportion of the outstanding loans 
up to the notional amount of the cap. 

Hedge ineffectiveness will arise from changes in probability of the hedged transactions occurring, or if there are changes in the credit risk of 
the derivative counterparty.

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE 
 
132

FINANCIAL STATEMENTS
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2020
CONTINUED

28. ISSUED SHARE CAPITAL AND RESERVES

Allotted, called up and fully paid
Ordinary shares of £0.0001 each

Own shares held
Deferred Ordinary shares of £1 each

The number of Ordinary shares in issue is as follows:

Ordinary shares of £0.0001 each
Deferred Ordinary shares of £1 each

31 December 
2020
£’000

31 December 
2019
£’000

17

48 

14 

48 

31 December 
2020

31 December 
2019

165,751,888
48,050

137,917,377 
48,050 

In addition, 217,777 Ordinary shares of £0.0001 each are held by an employee benefit trust (2019: 178,170).

In April 2020, 27,512,181 Ordinary shares of £0.0001 each were issued at a price of £1.50 per share raising gross proceeds of approximately 
£41,300,000. A cash box structure was used in such a way that merger relief was available under the Companies Act 2006, section 612. In this 
circumstance no share premium is recorded and the £39,900,000 excess of the net proceeds over the nominal value of the share capital 
issue has been recorded as a Merger reserve. The proceeds of this issue were used to reduce net indebtedness, provide working capital 
flexibility and to fund incremental capital expenditure across the wider Group. For amounts passed to entities in the Group by way of 
inter-company loans, this Merger reserve is not immediately distributable. This reserve will qualify as distributable on settlement of these 
inter-company funding arrangements in the future.

The following describes the nature and purpose of each reserve in equity: 

Own shares held and capital redemption reserve 
These reserves represent 48,050 Deferred Ordinary shares of £1 each repurchased by the Company on 12 November 2015 and Ordinary 
shares held in an employee benefit trust. The Deferred Ordinary shares constitute separate, non-voting class of shares which is held in 
treasury and not admitted to trading. The rights attached to the Deferred Shares are set out in the Company’s Articles. 

Share premium 
The amount subscribed for share capital in excess of nominal value. 

Hedging reserve
The fair value movements on the effective portion of hedging instruments.

Merger reserve
The amount subscribed for share capital in excess of nominal value attracting merger relief under the Companies Act 2006.

Retained earnings/deficit 
The accumulated net gains and losses of the Group since inception.

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020133

29. SHARE BASED PAYMENTS
The Group had the following share based payment arrangements in operation during the year: 
a)  The Gym Group plc Performance Share Plan 
b)  The Gym Group plc Share Incentive Plan – Free shares 
c)  The Gym Group plc Share Incentive Plan – Matching shares 
d)  The Gym Group plc Restricted Stock Plan 
e)  The Gym Group plc Long Service Award Plan
f)  The Gym Group plc Savings Related Share Option Scheme (‘SAYE’)

In accordance with IFRS 2 Share Based Payments, the value of the awards is measured at fair value at the date of the grant. The fair value is 
expensed on a straight-line basis over the vesting period, based on management’s estimate of the number of shares that will eventually vest. 
The Group recognised a total charge of £801,000 (2019: £1,670,000) in respect of the Group’s share based payment arrangements and a 
credit related to employer’s national insurance of £132,000 (2019: charge of £230,000).

A summary of the movements in each scheme is outlined below:

Scheme name

Performance Share Plan
Share Incentive Plan – Free shares
Share Incentive Plan – Matching shares
Restricted stock
Long Service Awards
Save as You Earn

Outstanding 
at 
1 January 2020

Granted 
during the 
year

2,852,355
33,528 
106,377 
728,404
6,930
227,029

1,447,479
–
65,265
1,064,218
–
694,940

Lapsed/
cancelled 
during the 
year

(326,157)
(3,429)
(5,657)
(57,568)
(233)
(130,909)

Exercised 
during the 
year

Outstanding at 
31 December 
2020

Exercisable 
at 
31 December 
2020

(193,634)
(6,477)
(21,794)
(125,916)
(2,780)
–

3,780,043
23,622
144,191
1,609,138
3,917
791,060

570,690
23,622
–
48,861
–
–

3,954,623 

3,271,902

(523,953)

(350,601)

6,351,971

643,173

The outstanding share options balances at 1 January 2020 for the Performance Share Plan and Restricted Stock have been restated by 
103,584 and 9,206 shares respectively to correctly reflect the opening balances. The exercise price of all options under the schemes held 
during the year is £0.01. 655,397 options were exercisable under the PSP and SIP schemes as at 31 December 2020 (2019: 220,757). No other 
options were exercisable as at 31 December 2020.

(a) Performance Share Plan 
During the year, the Group has modified its reporting of profit KPIs for 2018 and 2019 awards to reflect the impact of the introduction of IFRS 16 
(leases) and also changes in accounting assumptions regarding the amortisation of IT investments. The related vesting targets of the financial 
measures (Adjusted EPS and ROIC) have also been subsequently modified to ensure that there is no impact on the vesting outcome of the 
awards from the adoption of IFRS 16.

The outstanding awards as at 31 December 2020 will all vest within three years, subject to continued employment and the achievement of 
certain performance targets. For awards made in 2020, the performance targets are solely based on TSR, with 33.3% based on absolute 
shareholder return and 66.7% based on relative TSR. For awards made prior to 2020, the targets are based on TSR and financial performance 
measures with each target contributing to 50% of the vesting conditions. Prior to the 2019 awards all of the financial performance measures 
were based on adjusted EPS targets, with the 2019 awards split equally between EPS and ROIC. The vesting conditions of the Performance 
Share Plan awards are set out in part B of the Report to the Remuneration Committee. The maximum term of these awards is three years and 
settlement is in the form of shares. The fair value of the EPS element was determined using the share price at the date of grant. The fair value 
of the TSR element of the award was estimated at the grant date using a Monte Carlo simulation model, taking into account the terms and 
conditions upon which the awards were granted. This model simulates the TSR and compares it against the group of comparator companies. 
It takes into account historic dividends and share price fluctuations to predict the distribution of relative share price performance.

The shares are potentially dilutive for the purposes of calculating diluted earnings per share. 

The following assumptions were used for options granted during the year:

Weighted average share price at date of grant
Exercise price
Expected volatility
Expected term until exercised
Expected dividend yield
Risk-free interest rate

2020

2019

£1.45
£0.0001
49.5%
3 years
0
(0.10)%

£2.17
£0.0001
37.7%
3 years
0
0.67%

The weighted average fair value of each award issued under this scheme during the year was £0.84 (2019: £1.77). The weighted average 
remaining contractual life was 1.7 years (2019: 1.3 years) at 31 December 2020.

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE134

FINANCIAL STATEMENTS
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2020
CONTINUED

29. SHARE BASED PAYMENTS CONTINUED
(b) Share Incentive Plan – Free shares 
The awards are subject to continued employment requirements over a three-year period and have no performance conditions. The shares are 
held by an employee benefit trust and are dilutive for the purposes of earnings per share. 

The options vest in full at the end of the three-year period. No awards were issued in the current or prior year. The weighted average 
remaining contractual life was 5.3 years (2019: 6.3 years) at 31 December 2020. 

(c) Share Incentive Plan – Matching shares 
Under the Matching shares award, for every share purchased by an employee the Company will award one matching share, up to a maximum 
value. The awards are subject to continued employment requirements over a three-year period and have no performance conditions. The 
shares are held by an employee benefit trust and are dilutive for the purposes of earnings per share. 

The options vest in full at the end of the three-year period. The weighted average fair value of each award issued under this scheme during 
the year was £1.76 (2019: £2.17) and was determined using the share price at the date of grant. The weighted average remaining contractual life 
was 1.8 years (2019: 1.4 years) at 31 December 2020.

(d) Restricted stock 
The awards are subject to continued employment requirements over a three-year period and have no performance conditions. The shares are 
held by an employee benefit trust and are dilutive for the purposes of earnings per share. 

The options vest in full at the end of the three-year period. The weighted average fair value of each award issued under this scheme during 
the year was £1.45 (2019: £2.37) and was determined using the share price at the date of grant. The weighted average remaining contractual 
life was 9.0 years (2019: 8.5 years) at 31 December 2020. 

(e) Long Service Awards 
The awards are subject to continued employment requirements over a three-year period and have no performance conditions. The shares are 
held by an employee benefit trust and are dilutive for the purposes of earnings per share. 

The options vest in full at the end of the three-year period. The weighted average fair value of each award issued under this scheme during 
the year was £nil (2019: £2.37) and was determined using the share price at the date of grant. The weighted average remaining contractual life 
was 7.8 years (2019: 8.3 years) at 31 December 2020. 

(f) Save as You Earn (SAYE) Scheme
Under the SAYE scheme, employees are allowed to acquire options over the Company’s shares at a discount of up to 20% of their market 
value at the date of grant. The awards are subject to continued employment requirements over a three-year period and have no performance 
conditions. The shares are held by an employee benefit trust and are dilutive for the purposes of earnings per share.

The options vest in full at the end of the three-year period. The weighted average fair value of each award issued under this scheme during 
the year was £0.52 (2019: £1.00) and was determined using the share price at the date of grant. The weighted average remaining contractual 
life was 3.3 years (2019: 3.4 years) at 31 December 2020.

30. COMMITMENTS AND CONTINGENCIES

Contracted for but not provided 

31 December 
2020
£’000

31 December 
2019
£’000

2,247

3,461

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020135

31. RELATED PARTY TRANSACTIONS
Identification of related parties 
The ultimate holding company of the Group is The Gym Group plc, a company incorporated in The United Kingdom. 

Closewall Limited is a company under the control of a family member of a Director, J Treharne, and provides services to the Group as 
disclosed in the Corporate Governance Report. 

The subsidiaries of the Group are as follows:

Company

Principal activity

Country of incorporation

Holding

The Gym Group Midco1 Limited
The Gym Group Midco2 Limited
The Gym Group Operations Limited
The Gym Limited
Derwent Fitness NW Limited
Derwent Fitness GS Limited

Holding company
Holding company
Holding company
Fitness operator
Dormant
Dormant

United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom

100%
100%
100%
100%
100%
100%

The registered office of the subsidiaries is 5th Floor, OneCroydon, 12-16 Addiscombe Road, Croydon, CR0 0XT.

The following table provides the total amounts owed to related parties for the relevant financial period: 

Closewall Limited

Opening balance
Purchases
Repayments

Representing:
Trade and other payables

31 December 
2020
£’000

31 December 
2019
£’000

–

–

186 
1,651
(1,837)

–

–

186 

186 

98 
2,120 
(2,032)

186 

186 

All purchases in the period are in relation to Closewall Limited.

Terms and conditions of transactions with related parties 
The purchases from related parties are made at normal market prices. Outstanding balances at the year end are unsecured, interest free and 
settlement occurs in cash. There have been no guarantees provided for any related party payables. Payments to Closewall Limited are in 
respect of the provision of services. 

Compensation of key management personnel 
Key management includes the Directors as identified in the Directors’ Report and members of the Group’s Executive Committee. The 
compensation paid or payable to key management for employee services is shown below:

Remuneration
Termination benefits
Company contributions to defined contribution pension scheme
Share based payment (credit)/charge

31 December 
2020
£’000

31 December 
2019
£’000

2,068
313
108
209

2,698

2,612
–
161
1,186

3,959 

At the year end, £nil (2019: £nil) was owed by key management personnel in respect of season ticket loans. At the year end, £nil (2019: 
£533,000) was owed to key management personnel in respect of year-end bonus.

Information regarding the highest paid Director is shown in the Report of the Remuneration Committee.

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE136

FINANCIAL STATEMENTS
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2020
CONTINUED

32. DIVIDENDS MADE AND PROPOSED

Interim dividend of nil per Ordinary share paid and declared (2019: 0.45p)
Final dividend of nil per Ordinary share proposed (2019*: 1.15p)

31 December 
2020
£’000

31 December 
2019
£’000

– 
–

– 

621 
– 

621 

*  The Board had recommended a final dividend of 1.15p per share for 2019. However, the Board decided to suspend the payment of that dividend after careful consideration of 

distributable reserves, the capital base of the Group and earnings fluctuations arising from the COVID-19 pandemic and no resolution was proposed for this at the Group’s AGM.

A condition of the New Bank Facility is that the Company shall not declare or pay a dividend during the term of the facility and as such the 
Directors are not proposing a final dividend for the financial year 2020.

33. FINANCING LIABILITIES

At 1 January 2019
Cash flows
Other non-cash movements
Changes in fair values

At 31 December 2019
Cash flows
Other non-cash movements
Changes in fair values

At 31 December 2020

3,027 
(422)
–
–

2,605
1,131
–
–

3,736

Cash and cash 
equivalents
£’000

Borrowings
£’000

Lease 
Liabilities
£’000

(251,857)
(25,913)
(573)
–

(278,343)
22,609
(50,581)
–

(48,165)
(116)
(840)
–

(49,121)
(1,000)
941
–

(49,180)

(306,315)

Derivative 
financial 
instruments
£’000

169 
–
–
(156)

13
–
–
(12)

1

34. EVENTS AFTER THE REPORTING PERIOD
Following the phased introduction of Tier 4 restrictions in a number of regions in December 2020, the Group was required to close 162 of its 
183 gyms. On 4 January 2021 all remaining gyms were required to close as the UK Government announced a nationwide lockdown. The UK 
Government has announced that gyms in England will re-open on 12 April 2021 if there is continued progress with the Government’s four 
criteria for monitoring the pandemic. The Scottish Government has announced that gyms in Scotland will be able to re-open on 26 April 2021. 
The Welsh Government has not yet announced a date for gyms in Wales to re-open.

In the Government’s Budget statement of 3 March 2021, it was announced that Business Rates relief would be extended and further grants for 
closed businesses would be made available. The Group will benefit from both of these measures to an estimated combined value of 
approximately £8 million between April and August 2021.

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020COMPANY STATEMENT OF FINANCIAL POSITION
AS AT 31 DECEMBER 2020

Non-current assets
Investments in subsidiaries
Derivative financial instruments
Trade and other receivables

Total non-current assets

Current assets
Trade and other receivables
Cash and cash equivalents

Total current assets

Total assets

Current liabilities
Trade and other payables

Corporation tax payable

Total current liabilities

Non-current liabilities
Borrowings

Total liabilities

Net assets 

Capital and reserves
Issued capital
Own shares held
Capital redemption reserve
Share premium
Hedging reserve
Merger reserve
Retained earnings

Total equity shareholders’ funds 

137

31 December 
2020
£’000

31 December 
2019
£’000

Note

4
8
5

5

193,608
1
17,000

192,807 
13
17,000 

210,609

209,820 

53,164
90

53,254

16,358
13

16,371

263,863

226,191

6

5,603

8,760

13

–

5,616

8,760

7

9
9
9
9
9
9
9

49,180

54,796

49,116

57,876 

209,067

168,315

17
48 
4 
159,474 
(155)
39,912
9,767

14 
48 
4 
159,474 
(166)
–
8,941

209,067

168,315

The notes on pages 139 to 143 form an integral part of the Financial Statements. 

As permitted by s408 of the Companies Act 2006, the Company’s profit and loss account is not presented as part of these accounts. 
The Company’s profit for the year amounted to £25,000 (2019: £1,585,000). 

These Financial Statements were approved by the Board of Directors on 18 March 2021. 

Signed on behalf of the Board of Directors 

Richard Darwin  
Chief Executive Officer  

Mark George 
Chief Financial Officer 

Company Registration Number 08528493

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE 
 
 
 
138

FINANCIAL STATEMENTS
COMPANY STATEMENT OF CHANGES IN EQUITY
FOR THE YEAR ENDED 31 DECEMBER 2020

Issued 
capital
£’000

Own shares 
held
£’000

Capital 
redemption 
reserve
£’000

At 1 January 2019
Profit for the year
Other comprehensive expense

Total comprehensive income for the 

year

Capital contributions to subsidiaries
Dividends paid

At 31 December 2019

Profit for the year
Other comprehensive income

Total comprehensive income for the year
Capital contributions to subsidiaries
Issue of Ordinary share capital 

14 
–
–

–
–
–

14 

–
–

–
–
3

48 
–
–

–
–
–

48 

–
–

–
–
–

4 
–
–

–
–
–

4 

–
–

–
–
–

Share 
premium
£’000

159,474 
–
–

–
–
–

159,474 

–
–

–
–
–

Hedging 
reserve
£’000

Merger 
reserve 
£’000

Retained 
earnings
£’000

(11)
–
(155)

(155)
–
–

(166)

–
11

11
–
–

–
–
–

–
–
–

–

–
–

–
–
39,912

Total
£’000

167,148
1,585
(155)

2,004
1,670
(1,933)

7,619
1,585
–

1,585
1,670 
(1,933)

8,941

168,889

25
–

25
801
–

25
11

36
801
39,915

At 31 December 2020

17 

48 

4 

159,474 

(155)

39,912

9,767

209,067

The notes on pages 139 to 143 form an integral part of the Financial Statements. 

Retained earnings include distributable reserves of £4,361,000 (2019: £4,117,000).

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020139

NOTES TO THE COMPANY FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2020

1. GENERAL INFORMATION
The Gym Group plc (‘the Company’) is incorporated and domiciled in the United Kingdom with company number 08528493. The registered 
address of the Company is 5th floor, OneCroydon, 12-16 Addiscombe Road, Croydon, United Kingdom, CR0 0XT.

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
A summary of the significant accounting policies is set out below. These have been applied consistently in the Financial Statements. 

Statement of compliance and basis of preparation 
The Financial Statements of the Company have been prepared in accordance with Financial Reporting Standard 101 Reduced Disclosure 
Framework (‘FRS 101’) and with those parts of the Companies Act 2006 applicable to companies reporting under FRS 101. The Financial 
Statements of the Company are included in the Company’s Consolidated Financial Statements which can be obtained from the Company’s 
registered office. 

The Company meets the definition of a qualifying entity under FRS 101 and has therefore taken advantage of the following disclosure 
exemptions available to it under FRS 101: 
(a) the requirements of IFRS 7 Financial Instruments; 
(b) the requirements of paragraph 97 of IFRS 13 Fair Value Measurement; 
(c) the requirements of IAS 7 Statement of Cash Flows; 
(d) the requirements of paragraphs 10(d), 111 and 134 to 136 of IAS 1 Presentation of Financial Statements; 
(e) the requirements of paragraphs 30 and 31 of IAS 8 Accounting Policies, Changes in Accounting Estimates and Errors; 
(f) the requirements of paragraph 17 of IAS 24 Related Party Disclosures; and 
(g) the requirements in IAS 24 Related Party Disclosures to disclose related party transactions entered into between two or more members of 

a group, provided that any subsidiary which is a party to the transaction is wholly owned by such a member. 

The preparation of financial statements in conformity with FRS 101 requires the use of certain critical accounting estimates. It also requires 
management to exercise its judgement in the process of applying the Company’s accounting policies. The areas involving a higher degree of 
judgement or complexity or areas where assumptions and estimates are significant to the Financial Statements are disclosed in note 3.

Going concern 
In assessing the going concern position of the Company for the year ended 31 December 2020, the Directors have considered the 
Company’s cash flows, liquidity and business activities in the light of the COVID-19 pandemic. 

The outbreak of COVID-19 and its continuing impact on the economy casts a degree of uncertainty as to the future financial performance and 
cash flows of the Company and those of the Group, in particular its trading subsidiary The Gym Limited (‘TGL’) on which the Company is 
interdependent. When assessing the ability of the Group to continue as a going concern the Directors have considered:
• 
• 
• 

the Group’s financing arrangements;
the pattern of trading during 2020 when gyms were open between lockdowns; and
future trading risks including continued regional or nationwide lockdowns and reduced membership levels

on the cashflows, liquidity and bank facility covenants of the Company and TGL over the period to 30 June 2022.

In the first half of 2020 the Company raised additional financing in the form of:
•  an equity placing, which raised net proceeds of £39.9 million; plus 
•  a £30.0 million debt facility extension (the ‘New Bank Facility’), which provided incremental liquidity beyond the existing £70.0 million 
Revolving Credit Facility (‘RCF’). The RCF and New Bank Facility are both provided by a consortium of HSBC, NatWest and Banco  
de Sabadell. 

During the periods of trading between lockdowns in the second half of 2020 the Group traded profitably and reduced capital expenditure 
and other cash outflows. As at 31 December 2020, the Group had Non-Property Net Debt of £47.3 million versus £100.0 million of total 
borrowing capacity.

Following the phased introduction of Tier 4 restrictions in a number of regions in December 2020, TGL was required to close 162 of its 183 
gyms. On 4 January 2021 all remaining gyms were required to close as the UK Government announced a nationwide lockdown and the gyms 
remain closed as at 18 March 2020. The UK Government has announced that gyms will re-open on 12 April if there is continued progress with 
the Government’s four criteria for monitoring the pandemic. 

As at 28 February 2021, the Group had Non-Property Net Debt of £58.2 million and therefore liquidity of £41.8 million versus a total borrowing 
capacity £100.0 million. In the next 12 months the Company and Group’s liquidity will be influenced by (i) the number of months of closure of 
TGL’s gyms and (ii) the trading performance of the business when gyms are permitted to open. Below we set out the financial implications of 
periods of closure and trading respectively:

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE140

FINANCIAL STATEMENTS
NOTES TO THE COMPANY FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2020
CONTINUED

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES CONTINUED
Cash burn when gyms are closed
During the current period of closure, the Company and TGL have no revenue and TGL is operating with a monthly cash burn (excluding new 
site capital expenditure) of around £5 million. This cash burn rate has been minimised as a result of significant reductions in TGL’s operating 
costs and the following UK Government support:
•  £1.1 million per month of Business Rates relief, currently due to end August 2021 due to there being a cap on relief of £2.0 million in H2 2021;
•  £1.1 million per month of furlough income support from the Coronavirus Job Retention Scheme (‘CJRS’), currently due to end when TGL’s 

gyms reopen in April 2021; and

•  £0.5 million per month from Local Restrictions Support Grants (‘LRSG’) ongoing until TGL’s gyms re-open in April 2021.

In addition to the ongoing support, TGL will also benefit from a one-off Government grant of £27,000 per site; these grants have a total one-off 
benefit of £4.5 million to TGL, of which £2.2 million had been received from the relevant local authorities before 28 February 2021. 

While gyms remain closed and with current levels of Government support the business is operating with monthly cash burn of c.£5.0 million. 
This cash burn assumes c.£2.5 million of rent being paid each month, which is the ‘normalised’ level of rent per month excluding the impact of 
rent deferrals. A total of £3.6 million of rent deferred from 2020 is due to be repaid over the course of 2021, in addition to the ‘normalised’ level 
of £2.5 million per month. Any further deferrals agreed will improve cash flow in the closure period and extend the period of closure that the 
Company and TGL would be able to operate. 

Trading when gyms are open
As at 28 February 2021 TGL had 547,000 members, all on ‘free freeze’, down from 578,000 on 31 December 2020. During the ongoing period of 
closure we expect membership to reduce further at a similar rate to recent weeks; this rate of membership loss is lower than in the first 
national lockdown from March to July 2020 and the second national lockdown in November 2020.

When gyms open, TGL’s subscription revenue starts immediately and in the periods of trading between national lockdowns in 2020 the 
business operated profitably. The profitability of the Company and TGL after the gyms re-open from the current lockdown will depend on the 
membership level and level of UK Government financial support. Whilst we continue to receive Business Rates relief, which is anticipated to 
be until the end of August 2021, the business would require approximately 540,000 members to be break even at the cash flow level. When 
the benefit of Business Rates relief ends, the cost base of the business would increase by c.£1.1 million per month, increasing the cash flow 
break-even point to around 610,000 members. 

Although there is uncertainty over the level of continued Government support and the speed of recovery in membership once gyms have 
re-opened, it is the Directors expectation that the business will be close to break even at a cash flow level when gyms re-open and from that 
point the recovery in membership will improve profitability and cash flow, therefore reducing net debt and increasing liquidity headroom. 

In December 2020, the Group amended the New Bank Facility to extend it from 18 months to 24 months (now due to end June 2022 at which 
point the terms of the original £70 million RCF will apply) and to set new covenants based on a revised business plan. The Group met the 
covenant test for December 2020. As a result of the extended national lockdown in early 2021 the Group agreed with its lending banks a 
waiver of the March 2021 covenant test. The June 2021 covenant test is based on cumulative EBITDA for H1 2021 and was set at a level that 
allowed for up to one month of closure in that six month period; with the current lockdown being at least three months we will not be able to 
meet the June 2021 covenant test. We have agreed with the banks that discussions regarding future covenant tests will take place during 
April/May 2021 once there is further visibility on the external environment, levels of government support and whether gyms have reopened. 

The Directors have considered a reverse stress test scenario in which it is assumed the current lockdown ends at the end of April 2021 (vs 
Government target date for re-opening gyms of 12 April 2021) and a new lockdown starts in November 2021 (matching the timing of the winter 
lockdown in November 2020) and continues indefinitely, with TGL trading in the months between lockdowns on an approximately cash flow 
neutral basis. In such a scenario the Company and TGL would be able to continue operating until March 2022 before reaching the £100 million 
borrowing capacity. In such circumstances additional options may be available to mitigate the impact on the Company and TGL’s liquidity and 
cash flow including: (i) further reductions in TGL operating and capital expenditure; (ii) additional support from the UK Government; (iii) 
extension of debt facilities; (iv) continued deferral of, or reductions in, rent payments to landlords; (v) the potential to raise additional funds 
from third parties. In the reverse stress test scenario, the closures from November 2021 onwards would result in EBITDA losses in Q4 2021 and 
as a result the Q4 2021 covenant test would not be met.

Whilst the Company and Group has secured sufficient liquidity, via the raising of equity and additional debt facilities, to finance operations for 
at least the next twelve months through most reasonable scenarios, it may be necessary in certain downside scenarios to extend the term of 
the £30.0 million New Bank Facility beyond June 2022. The Directors also consider it to be a plausible risk that current covenant targets in 
2021 will not be met due to the impact of further closure or a slower recovery in membership numbers due to changes in members’ behaviour. 
In the event that the Group fails to meet one or more of its 2021 debt covenants, the Directors believe it likely that further agreement could be 
reached with the lending banks to waive or amend covenants as part of a revised business plan. However, no such commitment for further 
covenant waivers (beyond the March 2021 waiver already agreed) is currently in place with the lending banks.

The Directors have concluded that the potential impact of COVID-19 described above and uncertainty over possible mitigating actions, 
including covenant waivers or extending the New Bank Facility, represents a material uncertainty that may cast significant doubt about the 
Company and TGL’s ability to continue as a going concern. However, having assessed the financial forecasts, sensitivities and possible 
mitigating actions for both the Company and TGL, the Board has a reasonable expectation that the Company has adequate resources to 
continue in operational existence for the next twelve months and therefore the Directors continue to adopt the going concern basis in 
preparing these financial statements. Accordingly, these financial statements do not include any adjustments to the carrying amount or 
classification of assets and liabilities that would result if the Company were unable to continue as a going concern.

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020141

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES CONTINUED
Investments 
On initial recognition, investments in subsidiaries are recorded at cost, which is the fair value of the consideration paid. Where consideration is 
paid by way of shares, the excess of fair value of the shares over nominal value of those shares is recorded in share premium. Investments in 
subsidiaries are reviewed for impairment at each balance sheet date with any impairment charged to the income statement.

Financial instruments 
Financial assets (excluding derivative financial instruments)
The Group measures its trade and other receivables and cash and cash equivalents at amortised cost. Subsequent to initial recognition these 
assets are carried at amortised cost using the effective interest method. Income from these financial assets is calculated on an effective yield 
basis and is recognised in the income statement. 

Financial liabilities (excluding derivative financial instruments)
The Company initially recognises its financial liabilities at fair value and subsequently they are measured at amortised cost using the effective 
interest method.

Derivative financial instruments and hedging activities 
The Group’s activities expose it to financial risks associated with movements in interest rates. The Group uses interest rate hedging contracts 
to hedge its interest rate exposure. The use of financial derivatives is governed by the Group’s treasury policies, as approved by the Board. 

The Group does not use derivative financial instruments for speculative purposes. 

Derivatives are initially recognised at fair value on the date a derivative contract is entered into and are subsequently remeasured to their fair 
value at the end of each reporting period. The accounting for subsequent changes in fair value depends on whether the derivative is 
designated as a hedging instrument, and if so, the nature of the item being hedged. During the year the Group has designated its derivative 
financial instrument as a cash flow hedge.

At inception of the hedge relationship, the Group documents the economic relationship between hedging instruments and hedged items 
including whether changes in the cash flows of the hedging instruments are expected to offset changes in the cash flows of hedged items.

The effective portion of changes in the fair value of derivatives that are designated and qualify as cash flow hedges is recognised in the cash 
flow hedge reserve within equity. The gain or loss relating to the ineffective portion is recognised immediately in profit or loss, within other 
gains/(losses).

Amounts accumulated in equity are reclassified in the periods when the hedged item affects profit or loss i.e. the gain or loss relating to the 
effective portion of the interest rate hedging contracts is recognised in profit or loss within finance cost at the same time as the interest 
expense on the hedged borrowings.

Current taxation 
Current tax assets and liabilities for the current and prior periods are measured at the amount expected to be recovered from or paid to the 
taxation authorities. The tax rates and tax laws used to compute the amount are those that are enacted or substantively enacted by the 
balance sheet date. 

Income tax relating to items recognised in comprehensive income or directly in equity is recognised in comprehensive income or equity and 
not in the income statement.

Deferred taxation 
Deferred income tax is provided using the liability method on all temporary differences at the balance sheet date between the tax bases of 
assets and liabilities and their carrying amounts for financial reporting purposes, with the following exceptions: 
•  Where the temporary difference arises from the initial recognition of goodwill or of an asset or liability in a transaction that is not a business 

• 

combination that at the time of the transaction affects neither accounting nor taxable profit or loss; 
In respect of taxable temporary differences associated with investments in subsidiaries, where the timing of the reversal of the temporary 
differences can be controlled and it is probable that the temporary differences will not reverse in the foreseeable future; and 
•  Deferred income tax assets are recognised only to the extent that it is probable that taxable profit will be available against which 

deductible temporary differences, carried forward tax credits or tax losses can be utilised. 

The carrying amount of deferred income tax assets is reviewed at each balance sheet date and amended to the extent that it is probable that 
sufficient taxable profit will be available to allow all or part of the deferred income tax asset to be utilised. 

The amount of deferred tax provided is based on the expected manner of realisation or settlement of the carrying amount of assets and 
liabilities. Deferred income tax assets and liabilities are measured at the tax rates that are expected to apply to the period when the asset is 
realised or the liability is settled, based on tax rates and tax laws that have been enacted or substantively enacted at the balance sheet date.

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE142

FINANCIAL STATEMENTS
NOTES TO THE COMPANY FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2020
CONTINUED

3. SIGNIFICANT ACCOUNTING JUDGEMENTS, ESTIMATES AND ASSUMPTIONS
The preparation of the Financial Statements in accordance with FRS 101 requires estimates and assumptions to be made that affect the value 
at which certain assets and liabilities are held at the balance sheet date and also the amounts of revenue and expenditure recorded in the 
period. The Directors believe the accounting policies chosen are appropriate to the circumstances and that the estimates, judgements and 
assumptions involved in its financial reporting are reasonable.

There are no critical accounting judgements or estimates within these Financial Statements.

4. INVESTMENTS IN SUBSIDIARIES

At 1 January 2019
Capital contribution to subsidiaries

At 31 December 2019

Capital contribution to subsidiaries

At 31 December 2020

£’000

191,137 
1,670 

192,807 

801

193,608

During the current and prior year, share options in the Company’s shares were granted to employees of The Gym Group Operations Limited 
and The Gym Limited. Corresponding capital contributions have been recognised within investments in subsidiaries. Details of the Company’s 
share based payment arrangements are shown in note 29 to the Consolidated Financial Statements. 

The Company’s subsidiary undertakings are shown in note 31 to the Consolidated Financial Statements.

5. TRADE AND OTHER RECEIVABLES

Prepayments and accrued income
Social security and other taxes
Amounts owed by Group undertakings

Due in less than one year
Due in more than one year

6. TRADE AND OTHER PAYABLES

Trade payables
Amounts owed to Group undertakings
Accruals

7. BORROWINGS

Non-current
Revolving credit facility
Loan arrangement fees

31 December 
2020
£’000

31 December 
2019
£’000

502
17
69,645

70,164

53,164
17,000

70,164

19 
157 
33,182

33,182

16,358
17,000 

33,358

31 December 
2020
£’000

31 December 
2019
£’000

33
5,035
535

5,603

250 
7,903
607

8,760

31 December 
2020
£’000

31 December 
2019
£’000

49,798
(618)

50,000 
(884)

49,180

49,116 

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020 
 
 
 
143

8. DERIVATIVES AND HEDGE ACCOUNTING
On 9 November 2018 the Company entered into an interest rate cap with a notional amount of £27.2 million and a strike rate of 1.75% with 
reference to three-month GBP LIBOR. 

Derivatives are only used for economic hedging purposes and not as speculative investments.

For information about the methods and assumptions used in determining the fair value of derivatives refer to note 26 to the Consolidated 
Financial Statements.

The fair value loss during the year was £12,000 (2019: £156,000). £23,000 (2019: £1,000) has been recognised within Financing Costs and a gain 
of £11,000 (2019: loss of £155,000) has been recognised directly in equity in the Hedging Reserve.

9. ISSUED CAPITAL AND RESERVES

Allotted, called up and fully paid

Ordinary shares of £0.0001 each

Own shares held

Deferred Ordinary shares of £1 each

The number of Ordinary shares in issue is as follows:

Ordinary shares of £0.0001 each

Deferred Ordinary shares of £1 each

31 December 
2020
£’000

31 December 
2019
£’000

17 

48 

14 

48 

31 December 
2020

31 December 
2019

165,751,888

137,934,293 

48,050 

48,050 

Refer to note 28 of the Consolidated Financial Statements for details of movements in share capital. 

The following describes the nature and purpose of each reserve in equity: 

Own shares held and capital redemption reserve 
These reserves represent 48,050 Deferred Ordinary shares of £1 each repurchased by the Company on 12 November 2015 and Ordinary 
shares held in an employee benefit trust. The Deferred Ordinary shares constitute separate, non-voting class of shares which is held in 
treasury and not admitted to trading. The rights attached to the Deferred Shares are set out in the Company’s Articles. 

Share premium 
The amount subscribed for share capital in excess of nominal value. 

Hedging reserve
The fair value movements on the effective portion of hedging instruments.

Merger reserve
The amount subscribed for share capital in excess of nominal value attracting merger relief under the Companies Act 2006.

Retained earnings 
The accumulated net gains and losses of the Company since inception.

FINANCIAL STATEMENTSSTRATEGIC REPORTOVERVIEWGOVERNANCE 
144

FINANCIAL STATEMENTS
FIVE-YEAR RECORD
FOR THE YEAR ENDED 31 DECEMBER 2020

See below for a definition of these non-statutory Key Performance Indicators. The following table sets out a summary of selected key financial 
information and Key Performance Indicators for the business.

Revenue
Group Adjusted EBITDA less Normalised Rent
Group Operating Cash Flow
Expansionary Capital Expenditure
Non-Property Net Debt
Non-Property Net Debt to Group Adjusted EBITDA
Total number of Gyms (number)
Total number of Members (‘000)
Average Revenue per Member per Month (£)
Number of Mature gyms in operation (number)
Mature Gym Site EBITDA
Return on Invested Capital for Mature Sites

2020
£’000

80,470
(10,169)
(16,282)
21,828
47,264
(4.64)x
183
578
17.20
155
3,865
2%

2019
£’000

153,134 
48,540 
39,178
30,919
47,395 
0.98x
175
794
16.02 
109
48,113 
31%

2018
£’000

123,884 
39,131 
33,972 
57,551 
45,973 
1.17x
159
724
14.89 
89
38,967
30%

2017
£’000

91,377 
30,558
24,677
52,453 
37,543 
1.23x
128
607
14.41 
74
32,376
30%

2016
£’000

73,539
25,377
24,944
20,922 
5,178 
0.20x
89
448
14.31 
55
26,589
32%

KEY PERFORMANCE INDICATORS
DEFINITION OF NON-STATUTORY MEASURES

Group Adjusted EBITDA – is operating profit before depreciation, amortisation, long term employee incentive costs and exceptional items.

Normalised Rent1 – Normalised Rent is the contractual rent that would have been paid in normal circumstances without any agreed 
deferments, recognised in the monthly period to which it relates.

Adjusted Profit before Tax – is calculated as profit before tax before non-IT amortisation, exceptional items and modification of bank 
borrowings.

Adjusted Earnings – is calculated as the Group’s profit for the year before non-IT amortisation, exceptional items, modification of bank 
borrowings and the related tax effect.

Basic Adjusted EPS – is calculated as the Group’s profit for the year before non-IT amortisation, exceptional items, modification of bank 
borrowings and the related tax effect, divided by the basic weighted average number of shares.

Group Operating Cash Flow – is calculated as Group Adjusted EBITDA plus movement in working capital less maintenance capital expenditure.

Free Cash Flow – is calculated as Group Operating Cash Flow less tax, interest and other financing costs and exceptional items.

Non-Property Net Debt – is calculated as borrowings less property finance leases and cash and cash equivalents.

Return On Invested Capital – is calculated as Group Adjusted EBITDA of the Group’s mature sites, divided by total capital invested in the sites.

Maintenance capital expenditure – relates to the replacement of gym equipment and premises refurbishment.

Expansionary capital expenditure – relates to the Group’s investment in the fit-out of new gyms, the acquisition of the Lifestyle and easyGym 
portfolios and technology projects. It is stated net of contributions towards landlord building costs.

1  On adoption of IFRS 16, we revised our adjusted profit measures to deduct cash rent, in lieu of the rent cost that was previously charged under IAS 17. However, we have agreed 
significant changes in the timing of our rent payments with landlords as a consequence of COVID-19. We have therefore revised our adjusted profit measures to instead deduct 
normalised rent, to ensure a smoothed notional rent charge in the income statement.

THE GYM GROUP PLCANNUAL REPORT AND ACCOUNTS 2020 
 
 
 
 
 
 
 
 
 
 
 
 
OVERVIEW

STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

145

CORPORATE INFORMATION
FOR THE YEAR ENDED 31 DECEMBER 2020

Company Secretary
Katy Tucker

Company number 
08528493

Registered office 
5th Floor
OneCroydon
12-16 Addiscombe Road
Croydon
CR0 0XT

Website 
www.tggplc.com

Corporate Advisers 
Bankers
HSBC Bank plc 

Solicitors 
Allen & Overy LLP 

Auditors
Ernst & Young LLP 

Joint Brokers
Numis Securities Limited 
Peel Hunt LLP

Registrar 
Link Group 

This publication has been manufactured using 100% 
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100% of the inks used are vegetable oil based, 95%  
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on average 99% of any waste associated with this 
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THE GYM GROUP PLC
5th Floor
OneCroydon
12-16 Addiscombe Road
Croydon
CR0 0XT

www.tggplc.com
www.thegymgroup.com