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Tile Shop Holdings

tts · NASDAQ Communication Services
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Sector Communication Services
Industry Home Improvement
Employees 1001-5000
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FY2023 Annual Report · Tile Shop Holdings
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-K

☒  Annual report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

☐  Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

For the fiscal year ended December 31, 2023 
or

For the transition period from to
Commission File Number: 001-35629
TILE SHOP HOLDINGS, INC.
(Exact name of registrant as specified in its charter)

Delaware
(State or other jurisdiction of incorporation or organization)

45-5538095
(I.R.S. Employer Identification No.)

14000 Carlson Parkway, Plymouth, Minnesota 55441
(Address of principal executive offices, including zip code)
(763) 852-2950
(Registrant’s telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:

Title of each class 
Common Stock, $0.0001 par value

Trading symbol(s)
TTSH

Name of each exchange on which registered
The Nasdaq Stock Market LLC

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes ☐ No ☒

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes ☐ No ☒

Securities registered pursuant to Section 12(g) of the Act: 
None 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 
12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ 
 No ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 
232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒  No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth 
company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange 
Act. 
Large accelerated filer ☐
Non-accelerated filer ☐

Accelerated filer ☒
Smaller reporting company ☒
Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised 
financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial 
reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☒

If securities are registered pursuant to Section 12(b) of the Act, indicate by check mark whether the financial statements of the registrant included in the filing reflect the 
correction of an error to previously issued financial statements. ☐

Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive-based compensation received by any of the 
registrant’s executive officers during the relevant recovery period pursuant to § 240.10D-1(b). ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes ☐  No ☒

The aggregate market value of the voting and non-voting common equity held by non-affiliates computed by reference to the price at which the common equity was last sold 
as of the last business day of the registrant’s most recently completed second fiscal quarter was approximately: $156,987,761. 

As of February 26, 2024, the registrant had 44,510,779 shares of common stock outstanding.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Certain information required by Part III is incorporated by reference from the Company’s definitive Proxy Statement for the Annual Meeting of Stockholders, or an 
amendment to this Form 10-K, which the Company intends to file with the SEC within 120 days after the fiscal year end covered by this report.  

DOCUMENTS INCORPORATED BY REFERENCE

 
 
 
 
 
 
 
 
 
 
Table of Contents

TILE SHOP HOLDINGS, INC. FORM 10-K

TABLE OF CONTENTS

PART I

ITEM 1.
ITEM 1A.
ITEM 1B.
ITEM 1C.
ITEM 2.
ITEM 3.
ITEM 4.

PART II

ITEM 5.

ITEM 6.
ITEM 7.
ITEM 7A.
ITEM 8.
ITEM 9.
ITEM 9A.
ITEM 9B.
ITEM 9C.

PART III

ITEM 10.
ITEM 11.
ITEM 12.

ITEM 13.
ITEM 14.

PART IV

BUSINESS
RISK FACTORS
UNRESOLVED STAFF COMMENTS
CYBERSECURITY
PROPERTIES
LEGAL PROCEEDINGS
MINE SAFETY DISCLOSURES

MARKET FOR THE REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER 
PURCHASES OF EQUITY SECURITIES
[RESERVED]
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA
CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE
CONTROLS AND PROCEDURES
OTHER INFORMATION
DISCLOSURE REGARDING FOREIGN JURISDICTIONS THAT PREVENT INSPECTIONS

DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE
EXECUTIVE COMPENSATION
SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED 
STOCKHOLDER MATTERS
CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE
PRINCIPAL ACCOUNTANT FEES AND SERVICES

ITEM 15.
ITEM 16.

EXHIBITS AND FINANCIAL STATEMENT SCHEDULES
FORM 10-K SUMMARY

SIGNATURES

POWER OF ATTORNEY 

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ITEM 1. BUSINESS

Overview

PART I

The Tile Shop, LLC (“The Tile Shop”) was founded in 1985 and Tile Shop Holdings, Inc. (“Holdings,” and together with its wholly owned subsidiaries, 
including The Tile Shop, the “Company” or “we”) was incorporated in Delaware in June 2012. We are a specialty retailer of natural stone, man-made and 
luxury vinyl tiles, setting and maintenance materials, and related accessories in the United States. Our assortment includes over 6,000 products from around 
the world. Natural stone products include marble, travertine, granite, quartz, sandstone, slate, and onyx tiles. Man-made products include ceramic, 
porcelain, glass, cement, wood look, metal and luxury vinyl tile. The majority of our tile products are sold under our proprietary Rush River and Fired 
Earth brand names. We purchase our tile products, accessories and tools directly from our global network of suppliers. We manufacture our own setting and 
maintenance materials, such as thinset, grout and sealer, under our Superior brand name, as well as work with other suppliers to manufacture private label 
products. As of December 31, 2023, we operated 142 stores in 31 states and the District of Columbia, with an average size of approximately 20,000 square 
feet. 

We believe that our long-term vendor relationships, together with our design, manufacturing and distribution capabilities, enable us to offer a broad 
assortment of high-quality products to our customers, who are primarily homeowners and professionals, at competitive prices. We have invested significant 
resources to develop our proprietary brands and product sources and believe that we are a leading retailer of natural stone, man-made and luxury vinyl tiles, 
setting and maintenance materials, and related accessories in the United States.

In 2023, we reported net sales and income from operations of $377.1 million and $16.2 million, respectively. Our 2022 and 2021 net sales were 
$394.7 million and $370.7 million, respectively, and our 2022 and 2021 income from operations was $22.6 million and $20.6 million, respectively. As of 
December 31, 2023 and 2022, we had total assets of $316.7 million and $345.8 million, respectively.

Competitive Strengths

We believe that the following factors differentiate us from our competitors and position us to continue to grow our specialty retailer business.

Broad Product Assortment at Attractive Prices – We offer over 6,000 natural stone, man-made and luxury vinyl tile products, setting and maintenance 
materials, accessories, and tools. We are able to maintain competitive prices by purchasing tile and accessories directly from producers and manufacturing 
our own setting and maintenance materials.

Customer Service and Satisfaction – Our sales personnel are highly-trained and knowledgeable about the technical and design aspects of our products. In 
addition, we provide one-on-one installation training as required to meet customer needs. We accept returns up to two months following the date of the 
sale, with no restocking fees.

Inspiring Customer Experience – In each store, our products are brought to life by showcasing a broad array of the items we offer in up to 50 different 
vignettes of bathrooms, kitchens, fireplaces, foyers, and other distinct spaces. Our stores are spacious, well-lit, and organized by product type to simplify 
our customers’ shopping experience.

Global Sourcing Capabilities – We have long-standing relationships with our tile suppliers throughout the world and work with them to design products 
exclusively for us. We believe that these direct relationships differentiate us from our competitors.

Proprietary Branding – We sell the majority of our products under our proprietary brand names, which helps us to differentiate our products from those of 
our competitors. We offer products across a range of price points and quality levels, which allows us to target discrete market segments and to appeal to 
diverse groups of customers.

Centralized Distribution System – We service our store locations from five distribution centers. Our distribution centers, located in Michigan, Oklahoma, 
New Jersey, Virginia, and Wisconsin, are located to cost effectively service our existing stores.

Strategic Plan 

We are committed to carrying an outstanding assortment, offering unsurpassed customer service, and showcasing excellence within our industry. These 
principles have always been core to our strategy and will continue to be as we move into 2024. 

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Key elements of our 2024 strategy include:

People First – We pride ourselves on offering the best service in our industry, and our employees are the key to our success. We are committed to investing 
in training and development programs to further enhance the skill sets of all employees. We are also continuing to take steps to improve engagement, 
communication and collaboration across our teams.   

Focused Retail Execution – We believe profitable growth is tied to our ability to leverage best practices and technology to improve productivity in each of 
our store locations. We have defined critical success measures, tactics to drive improvement in each area of focus, and reporting processes to monitor 
progress. 

Supply Chain – We strive to increase efficiencies within our distribution channels and transparency of product availability throughout our distribution 
center and store locations. This enhances our ability to provide the best service in our industry and deliver products our customers desire wherever they 
may need them.

Assortment Management –We curate an industry leading assortment, which is a foundational aspect of our strategy. Our assortment includes good, better, 
and best options for our customers within each of the product categories we carry in our stores and online. We continue to focus on maintaining an 
assortment that differentiates our brand.

Sales Model

We principally sell our products directly to homeowners and professionals. With regard to individual customers, we believe that, due to the average cost 
and relative infrequency of a tile purchase, many of our individual customers conduct extensive research using multiple channels before making a purchase 
decision. Our sales strategy emphasizes customer service by providing comprehensive and convenient educational tools on our website and in our stores for 
our customers to learn about our products and the tile installation process. Our website contains a broad range of information regarding our tile products, 
setting and maintenance materials, and accessories. Customers can order samples, view catalogs, or purchase products from our stores or online. Customers 
can choose to have their purchases delivered or picked up at one of our stores. We believe this strategy also positions us well with professional customers 
who are influenced by the preferences of individual homeowners.

Our stores are designed to emphasize our products in a visually appealing showroom format. Our average store is approximately 20,000 square feet, with a 
majority of the square footage devoted to the showroom. Several thousand square feet is used for warehouse space, which is used primarily to hold 
customer orders waiting to be picked up or delivered. Our stores are typically accessible from major roadways and have significant visibility to passing 
traffic. We can adapt to a range of existing buildings, whether free-standing or in shopping centers. All of our stores are leased.

Unlike many of our competitors, we devote a substantial portion of our store space to showrooms, including samples of our products and up to 50 different 
vignettes of bathrooms, kitchens, fireplaces, foyers, and other distinct spaces that showcase our products. Our showrooms are designed to provide our 
customers with a better understanding of how to integrate various types of tile in order to create an attractive presentation in their homes.

A staffing model for a typical store consists of a manager, an assistant manager, sales associates, and a warehouse leader. Our store managers are 
responsible for store operations and for overseeing our customers’ shopping experience. We offer financing to customers through a line of credit provided 
by a third-party consumer finance company. 

Marketing

We utilize a variety of marketing strategies and programs to acquire and retain customers, including both consumers and trade professionals. Our 
advertising primarily consists of digital media, direct marketing, including email and postal mail, in store events, and mobile advertisements. We 
continually test and learn from new media and adjust our programs based on performance.

Our website, TileShop.com, supports desktop, tablet, and mobile devices and is designed for consumers, trade professionals and industry stakeholders to 
learn about our brand, our value propositions, and our product assortment and installation techniques, and to look up our store locations and account 
information. On social media, #TheTileShop provides current and prospective customers a high level of brand engagement and enables customers to share 
their finished projects in our inspiration gallery. 

Products 

We offer an extensive and complete assortment of natural stone, man-made and luxury vinyl tile products, sourced directly from our suppliers. Natural 
stone products include marble, travertine, granite, quartz, sandstone, slate, and onyx tiles. Man-made products include ceramic, porcelain, glass, cement, 
wood look, metal and luxury vinyl tile. Our wide assortment of accessories, including trim pieces, mosaics, pencils, listellos, and other unique products, 
encourages our customers to make a fashion statement with their tile 

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project and helps us to deliver a high level of customer satisfaction and drive repeat business. We also offer a broad range of setting and maintenance 
materials, such as thinset, grout, sealers, and accessories, including installation tools, shower and bath shelves, drains, and similar products. We also offer 
customers delivery service through third-party freight providers. We sell most of our products under our proprietary brand names, including Superior 
Adhesives & Chemicals, Superior Tools & Supplies, Rush River, and Fired Earth. In total, we offer over 6,000 different tile products, setting and 
maintenance materials, and accessory products. The percentage of our net sales represented by each product category was as follows for the years ended 
December 31, 2023 and 2022:

Man-made tiles
Natural stone tiles
Setting and maintenance materials
Accessories
Delivery service

Suppliers

Years Ended December 31,
2023

2022

54 %
21  
15  
8  
2  
100 %

51 %
25  
15  
7  
2  
100 %

We have long-standing relationships with our suppliers throughout the world and work with them to design and manufacture products exclusively for us. 
We believe that these direct relationships differentiate us from our competitors. 

We currently purchase tile products from approximately 190 different suppliers. Our top ten tile suppliers accounted for 51% of our purchases in 2023. Our 
largest supplier accounted for 14% of our total purchases in 2023. We believe that alternative and competitive suppliers are available for many of our 
products. The percentage of our total purchases from the following continents was as follows for the years ended December 31, 2023 and 2022: 

North America
Europe 
Asia
South America
Africa

Years Ended December 31,
2023  

2022

46 %
29  
17  
7  
1  
100 %

34 %
37  
24  
4  
1  
100 %

Our inventory balance decreased by $27.3 million from $121.0 million to $93.7 million as of December 31, 2022 and December 31, 2023, respectively.  
The decrease in inventory is due to steps taken to reduce inventory quantities as well as a decrease in inventory costs stemming from a reduction in ocean 
freight rates and steps taken to shift sourcing of certain products in our assortment to lower cost suppliers.  The decrease in the percentage of purchases 
from European and Asian suppliers is primarily due to the decrease in inventory quantities purchased as well as the decrease in cost.  The volume of 
inventory purchased from North American suppliers remained relatively consistent year-over-year; however, the percentage of overall purchases from 
North American suppliers increased given the decrease in overall purchases from 2022 to 2023.

Distribution and Order Fulfillment

We take possession of our products in the country of origin and arrange for transportation to our five distribution centers located in Michigan, Oklahoma, 
New Jersey, Virginia and Wisconsin. We also manufacture many of our setting and maintenance materials in Michigan, Oklahoma, Virginia, and 
Wisconsin. We maintain a large inventory of products in order to quickly fulfill customer orders. 

We fulfill customer orders primarily by shipping our products to our stores where customers can either pick them up or arrange for home delivery. We 
continue to evaluate logistics alternatives to best serve our store base and our customers. 

Competition

The retail tile market is highly-fragmented. We compete directly with regional and local specialty retailers of tile, factory-direct stores, a large number of 
privately-owned, single-site stores, and online-only competitors. In addition, we compete with large national home improvement centers that offer a wide 
range of home improvement products, including flooring. We also compete indirectly with companies that sell other types of floor coverings, including 
wood floors, carpet, and vinyl. The barriers of entry into the retail tile industry are relatively low and new or existing tile retailers could enter our markets 
and increase the competition that we face. Many 

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of our competitors enjoy competitive advantages over us, such as greater name recognition, longer operating histories, more varied product offerings, and 
greater financial, technical, and other resources.

We believe that the key competitive factors in the retail tile industry include:

(cid:0) product assortment;
(cid:0) product presentation; 
(cid:0) customer service;
(cid:0) store location;
(cid:0) availability of inventory; and
(cid:0) price.

We believe that we compete favorably with respect to each of these factors by providing a highly diverse selection of products to our customers, at an 
attractive value, in appealing and convenient store locations, with exceptional customer service and on-site instructional opportunities. Further, while some 
larger factory-direct competitors manufacture their own products, many of our competitors do not maintain their own inventory and instead purchase their 
tile from domestic manufacturers or distributors when they receive an order from a customer. We also believe that we offer a broader range of products and 
stronger in-store customer support than these competitors.

Human Capital

We believe that our employees are our strongest competitive advantage and the high-quality service that they provide sets us apart from others in our 
industry. As of December 31, 2023, we had 1,308 employees, 1,136 of whom were full-time and none who were represented by a union. This includes 964 
employees who work in our stores, 125 who work in corporate, store support, infrastructure or similar functions, and 219 who work in our distribution and 
manufacturing facilities. 

The Company’s Board of Directors (the “Board” or “Board of Directors”), through its Compensation Committee, provides oversight of human capital 
matters, including the Company’s diversity and inclusion initiatives, which promote equity across the organization. The Compensation Committee and 
Board periodically review the composition of our workforce and promote practices to hire from a diverse pool of candidates.  The Compensation 
Committee and Board also review the Company’s compensation and benefits programs, as well as management development and succession planning 
practices and strategies.

Our principal human capital objectives are to attract, develop and retain people who are committed to our goal of providing the best service in our industry. 
To support these objectives, our human resources programs seek to:

(cid:0) Reward our employees through highly competitive total compensation and benefit programs designed to reward exceptional performance, promote 

teamwork and support our employees’ total wellbeing.

(cid:0) Provide development opportunities to enhance sales skills, product knowledge, exposure to the latest design trends, safety, teamwork and 

leadership.

(cid:0) Enhance our culture through efforts aimed at making our workplace more diverse, engaging, equitable and inclusive.

We believe that building a strong and diverse workforce is a significant contributor to our success. Creating a culture that embraces diversity and inclusion 
is the key to a collaborative and winning team culture. To achieve this goal, we seek diverse talent internally and externally in an effort to achieve broader 
diverse representation throughout our organization. We also promote inclusion through our training and development programs. 

Intellectual Property and Trademarks

We have registered and unregistered trademarks for all of our brands, including 25 registered trademarks. We regard our intellectual property as having 
significant value, and our brands are an important factor in the marketing of our products. Accordingly, we have taken, and continue to take, appropriate 
steps to protect our intellectual property.

Government Regulation

We are subject to extensive and varied federal, state and local government regulation in the jurisdictions in which we operate, including laws and 
regulations relating to our relationships with our employees, public health and safety, zoning, and fire codes. We operate each of our stores, offices, and 
distribution and manufacturing facilities in accordance with standards and procedures designed to comply with applicable laws, codes, and regulations.

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Our operations and properties are also subject to federal, state and local laws and regulations relating to the use, storage, handling, generation, 
transportation, treatment, emission, release, discharge and disposal of hazardous materials, substances, and wastes and relating to the investigation and 
cleanup of contaminated properties, including off-site disposal locations. We do not incur significant costs complying with environmental laws and 
regulations. However, we could be subject to material costs, liabilities, or claims relating to environmental compliance in the future, especially in the event 
of changes in existing laws and regulations or in their interpretation.

Products that we import into the United States are subject to laws and regulations imposed in conjunction with such importation, including those issued and 
enforced by U.S. Customs and Border Protection. We work closely with our suppliers to ensure compliance with the applicable laws and regulations in 
these areas.

Financial Information about Geographic Areas 

A majority of our revenues and profits are generated within the United States and nearly all of our long-lived assets are located within the United States as 
well. We have also established a sourcing office based in China.

Available Information

We are subject to the reporting requirements of the Securities Exchange Act of 1934, as amended (the “Exchange Act”). The Exchange Act requires us to 
file periodic reports, proxy statements and other information with the Securities and Exchange Commission (“SEC”). The SEC maintains a website that 
contains reports, proxy and information statements, and other information regarding issuers that file electronically with the SEC. These materials may be 
obtained electronically by accessing the SEC’s website at http://www.sec.gov.

We maintain a website at www.tileshop.com. Information contained on or accessible through our website is not a part of, and is not incorporated by 
reference into, this Form 10-K or any other report or document we file with the SEC. Any reference to our website is intended to be an inactive textual 
reference only. We make our annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K and amendments to those reports 
available on our website, free of charge, as soon as reasonably practicable after such reports have been filed with or furnished to the SEC. Our Code of 
Business Conduct and Ethics, as well as any waivers from and amendments to the Code of Business Conduct and Ethics, is also posted on our website. 

We intend to use the investor relations section of our website, investors.tileshop.com, as a means of disclosing material non-public information and for 
complying with our disclosure obligations under SEC Regulation FD. Such disclosures will be included on our website under the heading News and 
Events. Accordingly, investors should monitor such portions of our website, in addition to following our press releases, SEC filings and public conference 
calls and webcasts. 

ITEM 1A. RISK FACTORS

The following are material factors known to us that could adversely affect our business, financial condition, or operating results, as well as adversely affect 
the value of an investment in our common stock. These risks could cause our actual results to differ materially from our historical experience and from 
results predicted by forward-looking statements. All forward-looking statements made by us are qualified by the risks described below. Disclosures of risks 
should not be interpreted to imply that the risks have not already materialized, and there may be additional risks that are not presently material or known. 
You should carefully consider each of the following risks and all other information set forth in this report.

Risks Related to Our Growth Strategy

Our ability to grow and remain profitable may be limited by direct or indirect competition in the highly-competitive retail tile industry.

The retail tile industry in the United States is highly competitive. Participants in the tile industry compete primarily based on product variety, customer 
service, store location, and price. There can be no assurance that we will be able to continue to compete favorably with our competitors in these areas. Our 
store competitors include large national home centers, regional and local specialty retailers of tile, factory-direct stores, privately-owned, single-site stores 
and online-only competitors. We also compete indirectly with companies that sell other types of floor coverings, including wood floors, carpet, and vinyl 
sheet. In the past, we have faced periods of heightened competition that materially affected our results of operations. Certain of our competitors have 
greater name recognition, longer operating histories, more varied product offerings, and substantially greater financial and other resources than us. 
Accordingly, we may face periods of intense competition in the future that could have a material adverse effect on our planned growth and future results of 
operations. Moreover, the barriers to entry into the retail tile industry are relatively low. New or existing retailers could enter our markets and increase the 
competition that we face. In addition, manufacturers and suppliers of tile and related products, including those whose products we currently sell, could 
enter the United States retail tile market and start directly competing with us. Further, 

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the retail industry in general is subject to rapid technological change, which may increase the amount of capital we spend in the future as we work to 
sustain and grow our technological infrastructure and digital commerce capabilities in order to remain competitive. Competition in existing and new 
markets may also prevent or delay our ability to gain relative market share. Any of the developments described above could have a material adverse effect 
on our planned growth and future results of operations.

Any failure by us to successfully anticipate consumer trends may lead to loss of consumer acceptance of our products, resulting in reduced revenues.

Our success depends on our ability to anticipate and respond to changing trends in the tile industry and consumer demands in a timely manner. If we fail to 
identify and respond to emerging trends, consumer acceptance of our merchandise and our image with current or potential customers may be harmed, 
which could reduce our revenue potential. Additionally, if we misjudge market trends, we may significantly overstock unpopular products and be forced to 
reduce the sales price of such products, which would have a negative impact on our gross profit and cash flow. Conversely, shortages of products that prove 
popular, or increases in our pricing as a result of general product shortages, supply chain disruptions and inflationary cost pressure, could cause customers 
to seek alternative sources of such products, as well as other products they may have purchased from us, which could also reduce our revenues.

If we are unable to effectively manage our online sales, our reputation and operating results may be harmed.

Consumers are increasingly embracing shopping online and through mobile commerce applications. Any failure on our part to provide an attractive, 
reliable and user-friendly digital platform that offers a wide assortment of merchandise and meets the changing expectations of online shoppers could place 
us at a competitive disadvantage, result in the loss of e-commerce and other sales, harm our reputation with consumers, and have a material adverse impact 
on the growth of our e-commerce business and on our business and results of operations. We are vulnerable to certain risks and uncertainties associated 
with our e-commerce operations, including changes in required technology interfaces, website downtime and other technical failures, costs and technical 
issues for upgrades of our website software, computer viruses, changes in applicable federal and state regulations, security breaches and consumer privacy 
concerns. If not managed, these risks could adversely impact our operating results.

If we fail to successfully manage the challenges that our planned growth poses or encounter unexpected difficulties during our expansion, our 
revenues and profitability could be materially adversely affected.

One of our long-term objectives is to increase revenue and profitability through market share gains. Our ability to achieve market share growth, however, is 
contingent upon our ability to open new stores and achieve operating results in new stores at the same level as our similarly situated current stores. There 
can be no assurance that we will be able to open stores in new markets at the rate required to achieve market leadership in such markets, identify and obtain 
favorable store sites, arrange favorable leases for stores, obtain governmental and other third-party consents, permits, and licenses needed to open or 
operate stores in a timely manner, train and hire a sufficient number of qualified managers for new stores, attract a strong customer base and brand 
familiarity in new markets, or successfully compete with established retail tile stores in the new markets that we enter. Failure to open new stores in an 
effective and cost-efficient manner could place us at a competitive disadvantage as compared to retailers who are more adept than us at managing these 
challenges, which, in turn, could negatively affect our overall operating results.

We intend to open additional stores in both our existing markets and new markets, which poses both the possibility of diminishing sales by existing 
stores in our existing markets and the risk of a slow ramp-up period for stores in new markets. 

In future periods, we intend to open additional stores in new and existing markets. Because our stores typically draw customers from their local areas, 
additional stores may draw customers away from nearby existing stores and may cause comparable store sales performance at those existing stores to 
decline, which may adversely affect our overall operating results. Additionally, stores in new markets typically have a ramp-up period before sales become 
steady enough for such stores to be profitable. Our ability to open additional stores will be dependent on our ability to promote and/or recruit enough 
qualified store managers, assistant store managers, and sales associates. The time and effort required to train and supervise a large number of new managers 
and associates and integrate them into our culture may divert resources from our existing stores. If we are unable to profitably open additional stores in both 
new and existing markets and limit the adverse impact of those new stores on existing stores, our comparable store sales and overall operating results may 
be reduced during the implementation of our expansion strategy.

Any future expansion will be dependent upon, and limited by, the availability of adequate capital.

Our expansion strategy will require adequate capital for, among other purposes, opening new stores, distribution centers, and manufacturing facilities, as 
well as entering new markets. Such expenditures will include researching real estate and consumer markets, leases, inventory, property and equipment 
costs, integration of new stores and markets into company-wide systems and programs, and other costs associated with new stores and market entry 
expenses and growth. If cash generated internally is insufficient to fund capital requirements, we will require additional debt or equity financing. Adequate 
financing may not be available or, if available, may not be available on terms satisfactory to us. In addition, our credit facility may limit the amount of 
capital expenditures 

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that we may make annually, depending on our ability to satisfy applicable financial and other covenants. If we fail to obtain sufficient additional capital in 
the future or we are unable to make capital expenditures under our credit facility, we could be forced to curtail our expansion strategies by reducing or 
delaying capital expenditures relating to new stores and new market entry. As a result, there can be no assurance that we will be able to fund our current 
plans for the opening of new stores or entry into new markets.

Our success depends on the effectiveness of our marketing strategy.

We believe that our growth was achieved in part through the effectiveness of our marketing strategy, which uses a variety of marketing channels, tactics and 
methods to reach a qualified audience. Our diversified strategy includes traditional media advertising in print and direct mail, digital media through online 
advertising, social media marketing, search engine optimization, email marketing, influencer marketing and content marketing, which involves creating and 
distributing brand content such as blogs and videos. In addition, our limited use of discount and promotional offers could fail to attract customers, resulting 
in a decrease in store traffic. If our marketing strategies fail to draw customers in the future, or if the cost of advertising or other marketing materials 
increases significantly, we could experience declines in our net sales and operating results. 

In addition, there has been a substantial increase in the use of social media platforms by consumers. Negative commentary regarding us or the products we 
sell may be posted on social media platforms or other electronic means at any time and may be adverse to our reputation or business. Customers value 
readily available information and often act on such information without further investigation and without regard to its accuracy. Any harm to us or the 
products we sell may be immediate without allowing us an opportunity for redress or correction.

Risks Related to our Business, Operations and Financial Condition 

Numerous economic factors, including inflation, our exposure to the U.S. housing industry, and an economic recession or downturn, or a downturn in 
the U.S. housing industry, could adversely affect us.

The U.S. and global economy, as well as our business and results of operations, may be negatively impacted by a variety of factors, including inflation, 
interest rate increases, supply chain and labor disruptions, unemployment rates, banking instability, geopolitical events and uncertainty, such as the 
Ukraine-Russia conflict and Israel-Hamas war, any U.S. government shutdown, any downgrades in the U.S. government’s sovereign credit rating, public 
health crises and an economic downturn or recession. In particular, our results of operations are sensitive to changes in macroeconomic conditions that 
affect consumer spending, including discretionary spending, especially as a substantial portion of the products we offer are products that consumers may 
view as discretionary items rather than necessities. Difficult macroeconomic conditions also affect our customers’ ability to obtain consumer credit. In 
recent years, high inflation has negatively impacted consumer confidence and discretionary spending; in addition, the U.S. Federal Reserve raised interest 
rates several times in response to concerns about such inflation. The impact of inflation and increased interest rates on various areas of our business, 
including labor and product costs and interest expenses, has negatively impacted our business, financial condition and results of operations, and while we 
have worked to mitigate such impacts, including increasing our prices, we may not be able to mitigate any future impacts of inflation or high interest rates. 
In addition, while inflation has recently slowed and further interest rate increases are currently not anticipated, economic uncertainty and the potential for 
an economic recession remains. We are unable to predict any future trends in the rate of inflation and interest rates, and if (and to the extent that) we are 
unable to recover higher costs in the event of future increases in inflation or interest rates, such increases could adversely affect our business, financial 
condition or results of operations. As global economic conditions continue to be volatile and economic uncertainty remains, trends in consumer 
discretionary spending also remain unpredictable and such spending may decrease due to credit constraints and uncertainties about the future. Other factors, 
including consumer confidence, employment levels, interest rates, tax rates, consumer debt levels, and fuel and energy costs, could reduce consumer 
spending or change consumer purchasing habits. Accordingly, slowdowns in the U.S. or global economy, including the possibility of recession, or an 
uncertain economic outlook, could materially adversely affect consumer spending habits and could have a material adverse effect on our financial results, 
business, and prospects.

Furthermore, we believe that our tile sales are affected by the strength of the U.S. housing industry, and downturns in the U.S. housing industry could have 
a material adverse effect on our financial results, business, and prospects. The housing industry depends on a number of factors that are beyond our control, 
including interest rates, inflation, tax policy, trade policy, employment levels, consumer confidence, credit availability, real estate prices, home-price 
appreciation, existing home sales, demographic trends, weather conditions, natural disasters and general economic conditions. Any one or a combination of 
these factors could result in decreased demand for our products, reduce spending on homebuilding or remodeling of existing homes or cause purchases of 
new and existing homes to decline, which could adversely affect our business, financial condition, and operating results.

Our comparable store sales fluctuate due to a variety of economic, operating, industry and environmental factors and may not be a fair indicator of our 
overall performance.

Our comparable store sales have experienced fluctuations, which can be expected to continue. Numerous factors affect our comparable store sales results, 
including, among others, the timing of new and relocated store openings, the relative proportion of new 

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and relocated stores to mature stores, cannibalization resulting from the opening of new stores in existing markets, changes in advertising and other 
operating costs, the timing and level of markdowns, changes in our product mix, weather conditions, which may be exacerbated by the effects of climate 
change, retail trends, the retail sales environment, economic and geopolitical conditions, inflation, the impact of competition, and our ability to execute our 
business strategy. As a result, comparable store sales or operating results may fluctuate and may cause the price of our securities to fluctuate significantly. 
Therefore, we believe that period-to-period comparisons of our comparable store sales may not be a reliable indicator of our future overall operating 
performance.

If customers are unable to obtain third-party financing at satisfactory rates, sales of our products could be materially adversely affected.

Our business, financial condition, and results of operations have been, and may continue to be, affected by various economic factors. Reduced access to 
credit may adversely affect the ability of consumers to purchase our products. This potential reduction in access to credit may adversely impact our ability 
to offer customers credit card financing through third-party credit providers on terms similar to those offered currently, or at all. In addition, economic 
conditions, including decreases in access to credit, may result in financial difficulties, leading to restructuring, bankruptcies, liquidations and other 
unfavorable events for our customers, which may adversely impact our industry, business, and results of operations.

The burden of incurring debt under our existing credit facility could adversely affect us and make us more vulnerable to adverse economic or industry 
conditions. 

We entered into a revolving credit facility with JPMorgan Chase Bank, N.A. on September 30, 2022. As of December 31, 2023, we had fully repaid the 
balance that was previously outstanding on our revolving line of credit and had $73.6 million available for future borrowings.  The terms of our credit 
facility could have serious consequences for us, including limiting our ability to obtain additional financing to fund our working capital, capital 
expenditures, debt service requirements, expansion strategy, or other needs and increasing our vulnerability to, and reducing our flexibility in planning for, 
adverse changes in economic, industry, and competitive conditions. Our credit facility also contains negative covenants that limit our ability to engage in 
specified types of transactions, including, among other things, our ability to dispose of assets, engage in acquisitions or mergers, make distributions on or 
repurchases of capital stock, incur additional debt, incur liens or make investments. A breach of any of these covenants could result in an event of default 
under our credit facility, which would allow the lender to declare all amounts outstanding to be immediately due and payable and terminate all 
commitments to extend further credit or seek amendments to our debt agreements that would provide for terms more favorable to our lenders, which we 
may have to accept under the circumstances. If we are unable to repay any amounts due, our lenders under our credit facility could proceed against the 
collateral granted to it to secure that indebtedness. In addition, any future increase in the level of our indebtedness will likely increase our interest expense, 
which could negatively impact our profitability, and we are vulnerable to changes in variable interest rates. For instance, our interest expense increased 
during 2023 compared to 2022 due to an increase in both average borrowings outstanding and interest rates.

If we are unable to renew or replace current store leases, if we are unable to enter into leases for additional stores on favorable terms, or if one or more 
of our current leases is terminated prior to expiration of its stated term and we cannot find suitable alternate store locations, our growth and 
profitability could be negatively impacted.

We currently lease all of our store locations and certain distribution center locations. Many of our current leases provide us with the unilateral option to 
renew for several additional rental periods at specific rental rates. Our ability to renegotiate favorable terms on an expiring lease or to negotiate favorable 
terms for a suitable alternate location, and our ability to negotiate favorable lease terms for additional store locations, could depend on conditions in the real 
estate market, competition for desirable properties, our relationships with current and prospective landlords, or other factors that are not within our control. 
Any or all of these factors and conditions could negatively impact our growth and profitability.

Our results may be adversely affected by fluctuations in material and energy costs.

Our results have been, and may continue to be, affected by the prices of the materials used in the manufacture of tile, setting and maintenance materials, 
and related accessories that we sell; for instance, during 2022, cost increases relating to sourcing our products were greater than the price increases we 
implemented, resulting in a decrease in gross margin from 2021. In 2023, inflationary cost pressures that resulted in gross margin contraction started to 
taper due in part to a decrease in international freight rates and steps taken to identify alternative sources of supply. Costs associated with sourcing the 
products we sell may fluctuate based on a number of factors beyond our control, including: oil prices, changes in supply and demand, general economic 
conditions, supply chain disruptions, labor costs, including those resulting from labor shortages, competition, import duties, tariffs, currency exchange 
rates, inflation, geopolitical conditions such as the Russia-Ukraine and Israel-Hamas conflicts and any related sanctions imposed by the U.S. and other 
countries, and government regulation. For instance, many of our vendors have implemented price increases in response to inflationary cost pressures, 
which, combined with escalated international shipping rates, have resulted in an increase in the cost of our inventory and corresponding pressure on our 
gross margin rates. While we seek to manage price and availability risks related to supplies through procurement strategies, these efforts may not be 
successful, and we may continue to experience adverse impacts due 

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to rising prices of such products. In addition, energy costs have fluctuated dramatically in the past and may continue to do so in the future. These 
fluctuations may result in an increase in our transportation costs for distribution from the manufacturer to our distribution centers and from our regional 
distribution centers to our stores, utility costs for our distribution and manufacturing centers and stores, and overall costs to purchase products from our 
suppliers.

While we have adjusted, and plan to continue to adjust, our pricing as a result of the cost pressures described above, we may not be able to adjust the prices 
of our products, especially in the short-term, to recover any cost increases in materials and energy. A continual rise in material and energy costs could also 
adversely affect consumer spending and demand for our products and increase our operating costs, both of which could have a material adverse effect on 
our financial condition and results of operations.

Natural disasters, changes in climate, geopolitical and other catastrophic events could adversely affect our operating results.

The threat or occurrence of one or more natural disasters or other extreme weather events, the nature, frequency and severity of which may be negatively 
impacted by climate change, and the threat or outbreak of terrorism such as attacks on cargo ships in the Suez Canal, civil unrest, banking instability, 
political instability, such as rising tensions between China and Taiwan, the Russia-Ukraine conflict, the Israel-Hamas war, a public health crisis, or other 
hostilities, conflicts or similar adverse events could materially adversely affect our financial performance. Such events have in the past, and may in the 
future, disrupt supply chains, resulting in increased costs and shipping delays, increase costs of energy and raw materials, and result in damage to, or 
destruction or closure of, our stores, distribution centers and other properties or those of our suppliers, customers and other business partners, as well as 
injuries or loss of life. For example, drought conditions have lowered the water levels of the Panama Canal, negatively impacting traffic and leading to 
shipping delays and additional costs. Such events can also adversely affect our work force and prevent employees and customers from reaching our stores 
and other properties, can modify consumer purchasing patterns and decrease disposable income, and can disrupt or disable portions of our supply chain and 
distribution network. Although preventative measures may help to mitigate damage, we cannot provide any assurance that any measures we may take will 
be successful, and delays in recovery may be significant. In addition, the insurance we maintain may not be adequate to cover our losses resulting from any 
business interruption, including those resulting from a natural disaster or other severe weather event, and recurring extreme weather events or other adverse 
events could reduce the availability or increase the cost of insurance. 

We are a holding company with no business operations of our own and depend on cash flow from The Tile Shop to meet our obligations.

We are a holding company with no business operations of our own or material assets other than the equity of our subsidiaries. All of our operations are 
conducted by our subsidiaries, including The Tile Shop. As a holding company, we will require dividends and other payments from our subsidiaries to meet 
cash requirements. The terms of any future credit facility may restrict our subsidiaries from paying dividends and otherwise transferring cash or other assets 
to us, although our current facility does not restrict this action. If there is an insolvency, liquidation, or other reorganization of any of our subsidiaries, our 
stockholders likely will have no right to proceed against their assets. Creditors of those subsidiaries will be entitled to payment in full from the sale or other 
disposal of the assets of those subsidiaries before we, as an equity holder, would be entitled to receive any distribution from that sale or disposal. If The Tile 
Shop is unable to pay dividends or make other payments to us when needed, we will be unable to satisfy our obligations.

Our failure or inability to protect our intellectual property rights could diminish the value of our brand and weaken our competitive position.

We attempt to protect our intellectual property rights through a combination of copyright, patent, trademark, trade secret, trade dress and unfair competition 
laws, as well as confidentiality procedures, and assignment and licensing arrangements. Our failure to obtain or maintain adequate protection of our 
intellectual property rights for any reason could have a material adverse effect on our business, results of operations and financial condition, and might 
prevent our brands from achieving or maintaining market acceptance. Further, we cannot assure you that competitors or other third parties will not infringe 
upon our intellectual property rights, or that we will have adequate resources to enforce our intellectual property rights.

The effects of climate change may adversely impact our business.

Rising global average temperatures due to increased concentrations of carbon dioxide and other greenhouse gases in the atmosphere are causing significant 
changes in weather patterns around the globe and an increase in the frequency and severity of natural disasters. Changes in weather patterns and the 
increased frequency, intensity and duration of extreme weather events (such as floods, droughts, wildfires and severe storms) could, among other things, 
adversely impact the ability to extract natural stones from quarries, which is a key resource for a number of our products, disrupt the operation of our 
supply chain and the productivity of manufacturers on which we rely, disrupt retail operations and foot traffic in consumer markets, damage or destroy our 
stores, and increase our product costs. In addition, the impacts of climate change on global water resources may result in water scarcity, which could in the 
future impact our ability, and the ability of our suppliers, particularly those involved in quarrying activities, to access sufficient quantities of water in 

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certain locations and result in increased costs, as well as potentially causing supply chain delays, such as the drought causing low water levels in the 
Panama Canal. 

Further, the long-term impacts of climate change, including transition risks such as regulatory and technology changes, are expected to be widespread and 
unpredictable. For example, while a number of governmental bodies have introduced or are contemplating legislative or regulatory changes in response to 
climate change, including regulating greenhouse gas emissions, there continues to be a lack of consistent climate legislation, which creates economic and 
regulatory uncertainty. There is also an increasing number of state-level anti-ESG (as defined below) initiatives in the United States that may conflict with 
other regulatory requirements. Any changes could, among other things, affect the availability and cost of our products. We also use fuel and electricity in 
our operations, which could face increased regulation and cost increases as a result of climate change and other environmental concerns. These changes and 
their impacts could disrupt and adversely affect our operations and could have an adverse effect on our financial performance.

The increasing focus by stakeholders on environmental, social and governance (“ESG”) policies and practices could result in additional costs, and 
could adversely impact our reputation, consumer perception, employee retention, and willingness of third parties to do business with us.

There has been increased focus from our stakeholders, including investors, consumers and employees, on our ESG policies and practices, including 
corporate citizenship and sustainability. Additionally, public interest and legislative pressure related to public companies’ ESG practices continues to grow. 
If our ESG policies and practices fail to meet regulatory requirements or stakeholders’ evolving expectations and standards for responsible corporate 
citizenship in areas including environmental stewardship, support for local communities, Board and employee diversity, human capital management, 
employee health and safety practices, corporate governance and transparency and employing ESG strategies in our operations, our brand, reputation and 
employee retention may be negatively impacted, and customers and suppliers may be unwilling to do business with us. 

We could also incur additional costs and require additional resources to monitor, report and comply with various ESG practices, as well as any initiatives or 
goals we may establish or announce, including those related to climate change. If we do establish such initiatives or goals, there can be no assurance that 
our stakeholders will agree with our strategy or that we will be successful in achieving such initiatives or goals, and we will remain subject to climate 
change risks regardless. Moreover, we may determine that it is in the best interest of our Company and our stockholders to prioritize other business, social, 
governance or sustainability investments over the achievement of any such initiatives or goals based on economic, regulatory and social factors, business 
strategy or pressure from investors, activist groups or other stakeholders. As a result, the effects of climate change and increased focus by stakeholders on 
ESG matters could have short- and long-term impacts on our business and operations. Inconsistency of legislation and regulations among jurisdictions, 
including anti-ESG policies or legislation, and expected additional regulations may also affect the costs of compliance with such laws and regulations. Any 
assessment of the potential impact of future climate change legislation, regulations or industry standards, as well as any international treaties and accords, is 
uncertain given the wide scope of potential regulatory change where we operate.

If we fail to adopt ESG standards or practices as quickly as stakeholders desire, fail, or are perceived to fail, in our achievement of any initiatives or goals, 
or fail in fully and accurately reporting our progress on any such initiatives and goals, our reputation, business, financial performance and growth may be 
adversely impacted. Any such matters, or related corporate citizenship and sustainability matters, could have a material adverse effect on our business.

Risks Related to Our Labor and Supply Chain

If we fail to identify and maintain relationships with a sufficient number of suppliers, our ability to obtain products that meet our high quality 
standards at attractive prices could be adversely affected. 

We purchase flooring and other products directly from suppliers located around the world. However, we do not have long-term contractual supply 
agreements with our suppliers that obligate them to supply us with products exclusively or at specified quantities or prices. As a result, our current 
suppliers may decide to sell products to our competitors and may not continue selling products to us. In order to retain the competitive advantage that we 
believe results from these relationships, we need to continue to identify, develop and maintain relationships with qualified suppliers that can satisfy our 
high standards for quality and our requirements for flooring and other products in a timely and efficient manner at attractive prices. The need to develop 
new relationships will be particularly important as we seek to expand our operations and enhance our product offerings in the future. The loss of one or 
more of our existing suppliers or our inability to develop relationships with new suppliers could reduce our competitiveness, slow our plans for further 
expansion, and cause our net sales and operating results to be adversely affected. In addition, any failure to manage our inventory effectively could have a 
material and adverse effect on our business, financial condition and results of operations. Our sales could be adversely affected when we experience 
shortages of key items; further, any inability to meet our customers’ product needs could also adversely affect sales of other related products. 

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We source the products that we stock and sell from approximately 190 domestic and international suppliers. We source a large number of those products 
from foreign manufacturers, including 51% of our products from a group of ten suppliers located in Asia, Europe and the United States. Our largest 
supplier accounted for approximately 14% of our total purchases in 2023. We generally take title to these products sourced from foreign suppliers overseas 
and are responsible for arranging shipment to our distribution centers. 

During 2023, many of our vendors increased their prices in response to inflationary cost pressures, which, combined with escalated international shipping 
rates, resulted in an increase in the cost of our inventory and corresponding pressure on our gross margin rates. Geopolitical conditions, such as the current 
Russia-Ukraine and Israel-Hamas conflicts, may lead to additional price increases, shipping delays and affect our ability to maintain adequate inventory 
levels to satisfy customer demand. For instance, following the war between Israel and Hamas, the Houthi movement launched a number of attacks on 
marine vessels traversing the Red Sea, which is an important maritime route for international trade. Major shipping companies have announced suspensions 
of operations following these attacks, which could result in disruptions in our supply chain. In addition, drought conditions have lowered the water levels of 
the Panama Canal, which could also result in shipping delays and additional costs. In response to this cost pressure, we have adjusted and may continue to 
adjust our pricing; however, we cannot provide any assurance that our attempts to mitigate the impact of price increases imposed by our vendors will be 
successful or that customers will continue to purchase our products at adjusted prices.  

Other factors that may impact our suppliers, including financial instability among key suppliers, political instability, the impact of public health crises or 
other catastrophic events, trade restrictions, tariffs, currency exchange rates, inflation and transport capacity and costs, are beyond our control and could 
negatively impact our business if they seriously disrupt the movement of products through our supply chain or increase the costs of our products.

Our reliance on foreign suppliers increases our risk of not obtaining adequate, timely and cost-effective products and other risks involved in foreign 
operations, including foreign currency translation.

The risks associated with direct sourcing from overseas manufacturers may be higher than the risks associated with our traditional domestic suppliers. 
Foreign sourcing subjects us to a number of risks, including long lead times; work stoppages; shipping delays and interruptions; product quality issues; 
employee rights issues; other social concerns; public health crises; political instability; acts of terrorism or war, including the Russia-Ukraine and Israel-
Hamas conflicts; economic disruptions; the imposition of tariffs, including those imposed by the United States on goods imported from China and Russia, 
duties, quotas, import and export controls and other trade restrictions, as well as the possibility of a global trade war; changes in governmental policies, 
including potential adverse changes in tax laws and regulations; uncertainty surrounding the enforcement of laws (if any) relating to the protection of 
intellectual property or data security; and other events. Additionally, reductions in the value of the U.S. dollar or revaluation of foreign currencies used, as 
well as volatile market conditions arising from economic conditions, including the impact of the Russia-Ukraine and Israel-Hamas conflicts, could 
ultimately increase the prices that we pay for our products. Any of these events could have a material adverse effect on us. 

In addition, all of our products manufactured overseas and imported into the U.S. are subject to duties collected by the U.S. Customs and Border 
Protection. We may be subjected to additional duties, significant monetary penalties, the seizure and forfeiture of the products we are attempting to import 
or the loss of import privileges if we or our suppliers are found to be in violation of U.S. laws and regulations applicable to the importation of our products. 
If duties were to be significantly increased, it could have a material adverse impact on us.

Our ability to offer compelling products, particularly products made of unique stone, depends on the continued availability of sufficient suitable natural 
products.

Our business strategy depends on offering a wide assortment of compelling products to our customers. We sell, among other things, products made from 
various natural stones from quarries throughout the world. Our ability to obtain an adequate volume and quality of hard-to-find products depends on our 
suppliers’ ability to furnish those products, which, in turn, could be affected by many things, including the exhaustion of stone quarries or the impact of 
water scarcity, natural disasters or other extreme weather events, which may be exacerbated by climate change, on the ability to access or efficiently extract 
resources from such quarries. If our suppliers cannot deliver sufficient products, and we cannot find replacement suppliers, our net sales and operating 
results may be adversely affected.

Our success is highly dependent on our ability to provide timely delivery to our customers, and any disruption in our delivery capabilities or our related 
planning and control processes may adversely affect our operating results.

Our success is due in part to our ability to deliver products quickly to our customers, which requires successful planning and distribution infrastructure, 
including ordering, transportation and receipt processing, and the ability of suppliers to meet distribution requirements. Our ability to maintain this success 
depends on the continued identification and implementation of improvements to our planning processes, distribution infrastructure, and supply chain. We 
also need to ensure that our distribution infrastructure and supply chain keep pace with our anticipated growth and increased number of stores. The cost of 
these enhanced processes could be 

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significant, and any failure to maintain, grow, or improve them could adversely affect our operating results. Our business has been, and could continue to 
be, adversely affected as a result of delays in product shipments due to freight difficulties, strikes, or other difficulties at our suppliers’ principal transport 
providers, or otherwise, including as a result of ongoing supply chain disruptions and labor shortages. 

We depend on a few key employees, and if we lose the services of these employees, we may not be able to run our business effectively.

Our future success depends in part on our ability to attract and retain key executive, merchandising, marketing, and sales personnel who share our values 
and are able to operate effectively and consistent with our culture. We have had changes in our senior management team over the past few years and have 
promoted or hired new employees to fill certain roles. Our inability to effectively integrate the newly-hired senior managers into our business processes, 
controls, systems and culture could have a material adverse effect on us. If any of our key employees cease to be employed by us, we would need to hire 
additional qualified personnel and could experience difficulties and delays in filling those roles. Our ability to successfully hire other experienced and 
qualified key employees cannot be assured and may be difficult because we face competition for these professionals from our competitors, our suppliers 
and other companies operating in our industry. As a result, the loss or unavailability of any of our key employees could have a material adverse effect on 
us. In addition, ineffective succession planning could result in unexpected costs, reduced productivity and/or difficulties with respect to internal processes 
and controls.

If we fail to hire, train, and retain qualified store managers, sales associates, and other employees, our enhanced customer service could be 
compromised and we could lose sales to our competitors.

A key element of our competitive strategy is to provide product expertise to our customers through our extensively trained, commissioned sales associates. 
We may be constrained in hiring and retaining sufficient qualified employees to support our strategy due to general labor shortages in our industry. In 
addition, a lack of qualified personnel or increased turnover rates within our employee base could lead to increased costs, such as increased overtime to 
meet demand and increased wage rates to attract and retain qualified employees. If we are unable to attract and retain qualified personnel and managers as 
needed in the future, including qualified sales personnel, our level of customer service may decline, which may decrease our revenues and profitability.

Our ability to control labor costs is limited, which may negatively affect our business.

Our ability to control labor costs is subject to numerous external factors, including prevailing wage rates, inflationary pressures, the impact of legislation or 
regulations governing healthcare benefits or labor relations, and health and other insurance costs. If our labor and/or benefit costs increase, we may not be 
able to hire or maintain qualified personnel to the extent necessary to execute our competitive strategy, which could adversely affect our results of 
operations.

Our insurance coverage and self-insurance reserves may not cover future claims.

We maintain various insurance policies for employee health and workers’ compensation. We are self-insured on certain health insurance plans and are 
responsible for losses up to a certain limit for these respective plans. We are also self-insured with regard to workers’ compensation coverage, in which 
case we are responsible for losses up to certain retention limits on both a per-claim and aggregate basis.

For policies under which we are responsible for losses, we record a liability that represents our estimated cost of claims incurred and unpaid as of the 
balance sheet date. Our estimated liability is not discounted and is based on a number of assumptions and factors, including historical trends and economic 
conditions, and is closely monitored and adjusted when warranted by changing circumstances. Fluctuating healthcare costs, our significant growth rate and 
changes from our past experience with workers’ compensation claims could affect the accuracy of estimates based on historical experience. Should a 
greater amount of claims occur compared to what was estimated or employee health insurance costs increase beyond what was expected, our accrued 
liabilities might not be sufficient, and we may be required to record additional expense. Unanticipated changes may produce materially different amounts of 
expense than that reported under these programs, which could adversely impact our operating results.

We also maintain third-party insurance coverage against various other liability risks and risks of property loss, including directors’ and officers’ liability 
insurance coverage. Potential liabilities associated with those risks or other events could exceed the coverage provided by such arrangements, resulting in 
significant uninsured liabilities, which could have a material and adverse effect on our business, financial condition and results of operations. In addition, 
claims brought against us have resulted in, and additional claims could further result in, increased directors’ and officers’ insurance premiums and a 
reduction in coverage, which could negatively affect us, including by increasing our insurance costs and impacting our ability to attract and retain qualified 
officers and directors. 

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Legal and Regulatory Risks

Compliance with laws or changes in existing or new laws and regulations or regulatory enforcement priorities could adversely affect our business.

We must comply with various laws and regulations at the local, regional, state, federal, and international levels. These laws and regulations change 
frequently, and such changes can impose significant costs and other burdens of compliance on our business and suppliers. Any changes in regulations, the 
imposition of additional regulations, or the enactment of any new legislation that affects employment/labor, trade, product safety, transportation/logistics, 
energy costs, health care, tax, environmental issues, including the impact of climate change, or compliance with the Foreign Corrupt Practices Act could 
have an adverse impact on our financial condition and results of operations. In addition, changes in enforcement priorities by governmental agencies 
charged with enforcing existing laws and regulations could increase our cost of doing business. The evolving and at times overlapping regulatory regimes 
to which the Company is subject may change at any time, including as a result of changes in the U.S. political environment. In addition, a number of legal 
and regulatory measures and social initiatives have been introduced in an effort to reduce greenhouse gas and other carbon emissions. Any such initiatives, 
restrictions and requirements could restrict, or require us to make changes to, our operating activities, which could increase our operating costs, require us 
to make capital improvements to our properties, increase our energy, supply and transportation costs or limit their availability, or otherwise adversely affect 
our results of operations, liquidity or capital resources, and these effects could be material to us.  

We may also be subject to audits by various taxing authorities. Changes in tax laws in any of the multiple jurisdictions in which we operate, or adverse 
outcomes from tax audits that we may be subject to in any of the jurisdictions in which we operate, could result in an unfavorable change in our effective 
tax rate, which could have an adverse effect on our business and results of operations.

Any failure to maintain effective internal control over financial reporting and disclosure controls and procedures could have a material adverse effect 
on our business.

We are required to maintain internal control over financial reporting and disclosure controls and procedures in order to provide reasonable assurance 
regarding the reliability of financial reporting and the preparation of our consolidated financial statements for external purposes in accordance with GAAP 
(as defined below). We, along with our independent registered public accounting firm, have identified material weaknesses in our internal control over 
financial reporting that pertain to our information technology general controls and our accounting for leases. A material weakness is a deficiency, or 
combination of deficiencies, in internal control over financial reporting such that there is a reasonable possibility that a material misstatement of our annual 
or interim financial statements will not be prevented or detected on a timely basis. The material weaknesses could adversely impact our ability to record, 
process and report financial information accurately, and to prepare financial statements within the time periods specified by the rules and forms of the SEC. 
While we continue to take meaningful steps to enhance our disclosure controls and procedures and our internal control over financial reporting by 
strengthening our financial reporting and accounting functions, we cannot provide any assurance that we will be able to maintain adequate controls over 
our financial processes and reporting in the future or that we will not identify additional significant deficiencies and material weaknesses in our internal 
control over financial reporting in the future. Any failure of our internal controls could result in material misstatements in our consolidated financial 
statements, significant deficiencies, material weaknesses, costs, failure to timely meet our periodic reporting obligations and erosion of investor confidence. 
Such failure could also negatively affect the market price and trading liquidity of our common stock, subject us to civil and criminal investigations and 
penalties and could have a material adverse effect on our business, financial condition, results of operations or cash flow.

If our suppliers do not use ethical business practices or comply with applicable laws and regulations, our reputation could be harmed due to negative 
publicity and we could be subject to legal risk.

We do not control the operations of our suppliers. Accordingly, we cannot guarantee that our suppliers will comply with applicable environmental, labor, 
anti-corruption and other laws and regulations or operate in a legal, ethical, and responsible manner. Violation of environmental, labor, anti-corruption or 
other laws by our suppliers or their failure to operate in a legal, ethical, or responsible manner could reduce demand for our products if, as a result of such 
violation or failure, we attract negative publicity. Further, such conduct could expose us to legal risks as a result of the purchase of products from non-
compliant suppliers. 

Taxing authorities may successfully assert that we should have collected or in the future should collect sales and use, value added or similar 
transactional taxes, and we could be subject to liability with respect to past or future sales, which could adversely affect our results of 
operations.

The application of sales tax and other indirect taxes on cross border sales by remote sellers is continuing to change and evolve. In June 2018, the U.S. 
Supreme Court decided, in South Dakota v. Wayfair, Inc., that state and local jurisdictions may, at least in certain circumstances, enforce a sales and use tax 
collection obligation on remote vendors that have no physical presence in such jurisdiction. All states have now enacted legislation to require sales and use 
tax collection by remote vendors and by online marketplaces. The details and effective dates of these collection requirements vary from state to state. While 
we now collect, remit, and report sales tax in 

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all states that impose a sales tax, it is possible that one or more jurisdictions may assert that we have liability for previous periods for which certain of our 
businesses did not collect sales, use or other similar taxes, and if such an assertion or assertions were successful, it could result in tax liabilities, including 
for past sales taxes and penalties and interest, which could materially adversely affect our business, financial condition and operating results.

We may become involved in legal proceedings and, while we cannot predict the outcomes of such proceedings and other contingencies with certainty, 
some of these outcomes could adversely affect our business, financial condition and results of operations.

We have in the past, and may in the future, become involved in stockholder, consumer, employment, tort or other litigation. We cannot predict with 
certainty the outcomes of these legal proceedings. The outcome of some of these legal proceedings could require us to take, or refrain from taking, actions 
which could negatively affect our operations or could require us to pay substantial amounts of money, adversely affecting our financial condition and 
results of operations. Additionally, defending against lawsuits and proceedings may involve significant expense and diversion of management’s attention 
and resources. 

Technology-Related Risks

Our business operations could be disrupted if we are unable to protect the integrity and security of our customer and other personal and/or 
confidential information.

Like all businesses, we face cybersecurity threats, as we are reliant upon information systems and the Internet to conduct our business activities. For 
example, in connection with payment card sales and other transactions, including bank cards, debit cards, credit cards and other merchant cards, we process 
and transmit confidential banking and payment card information. Additionally, as part of our normal business activities, we collect and store sensitive 
personal information related to our employees, customers, suppliers and other parties. Despite our security measures, our information technology and 
infrastructure, and that of third parties upon which we rely, may be vulnerable to criminal cyber-attacks or security incidents due to employee or service 
provider error, third-party action, including actions of foreign actors, which risk may be exacerbated by the current Russia-Ukraine and Israel-Hamas 
conflicts and U.S. and international response, insider attacks, phishing or denial-of-service attacks, ransomware or other malware, social engineering, 
malfeasance, other unauthorized physical or electronic access, or other vulnerabilities. Any such incidents could compromise our networks, or those of our 
vendors, or disrupt our or our vendors’ critical systems, and the information stored there, such as personally identifiable information or funds, could be 
accessed, publicly disclosed, lost, corrupted or stolen. Third parties may have the technology and know-how to breach the security of this information, and 
our security measures and those of our banks, merchant card processing and other technology suppliers may not effectively prohibit others from obtaining 
improper access to this information. The techniques used by criminals to obtain unauthorized access to sensitive data continue to evolve and become more 
sophisticated and often are not recognized until launched against a target; accordingly, we may be unable to anticipate these techniques or implement 
adequate preventative measures, and future cyber-attacks could go undetected and persist for an extended period of time. Furthermore, to the extent 
artificial intelligence capabilities improve and are increasingly adopted, they may be used to identify vulnerabilities and craft increasingly sophisticated 
cybersecurity attacks, and vulnerabilities may be introduced from the use of artificial intelligence by us, our financial services providers and other vendors 
and third-party providers.

Our vendors and others to whom we entrust confidential data, and on whom we rely to provide products and services, face similar threats and growing 
requirements. We depend on such parties to implement adequate controls and safeguards to protect against and report cyber incidents. If such parties fail to 
deter, detect or report cyber incidents in a timely manner, we may suffer from financial and other harm, including to our information, operations, 
performance, employees and reputation.

We also incur costs in order to comply with cybersecurity or data privacy regulations or with requirements imposed by business partners. Data privacy 
and cybersecurity laws in the United States and internationally are constantly changing, and the implementation of these laws has become more complex. 
In order to comply with current or newly enacted laws, we may be subject to increased costs as a result of continually evaluating our policies and processes 
and adapting to new requirements that are or become applicable to us.  For instance, many states have enacted laws requiring companies to notify 
individuals of data security breaches involving their personal data. These mandatory disclosures regarding a security breach often lead to widespread 
negative publicity, which may cause our customers to lose confidence in the effectiveness of our data security measures. Any security breach, whether 
successful or not, would harm our reputation and could damage our competitive position and cause the loss of customers. In addition, any such breach, or 
any material failure on our part to comply with applicable laws, could subject us to litigation, government investigation or enforcement actions or other 
regulatory sanctions, regulatory penalties or fines, or costly response measures. Any such occurrence could have a material adverse effect on us. While we 
carry cyber insurance, we cannot be certain that our coverage will be adequate for liabilities actually incurred, that insurance will continue to be available to 
us on economically reasonable terms, or at all, or that any insurer will not deny coverage as to any future claim.

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If our management information systems experience disruptions, it could disrupt our business and reduce our net sales.

We depend on our management information systems to integrate the activities of our stores, to process orders, to manage inventory, to purchase 
merchandise and to sell and ship goods on a timely basis. We may experience operational problems with our information systems, as well as loss of funds, 
intellectual property or other proprietary information, as a result of system failures, viruses, computer “hackers” or other causes. We may incur significant 
expenses in order to repair any such operational problems and could suffer reputational damage. Any significant disruption or slowdown of our systems 
could cause information, including data related to customer orders, to be lost or delayed, which could result in delays in the delivery of products to our 
stores and customers or lost sales. Accordingly, if our network is disrupted, we may experience delayed communications within our operations and between 
our customers and ourselves. Any such occurrence could have a material adverse effect on us.

The selection and implementation of information technology initiatives may impact our operational efficiency and productivity.

In order to better manage our business, we have invested in, and expect to continue to invest in, our information systems. In doing so, we must select the 
correct investments and implement them in an efficient manner. The costs, potential problems and interruptions associated with implementing technology 
initiatives could disrupt or reduce the efficiency of our operations. For instance, we may experience occasional system interruptions and delays, as a result 
of routine maintenance, periodic updates, implementation of new technology or other factors, that make our information systems unavailable or slow to 
respond, including the interaction of our information systems with those of third parties. Furthermore, these initiatives might not provide the anticipated 
benefits or provide them in a delayed or unexpectedly costly manner. Accordingly, issues relating to our selection and implementation of information 
technology initiatives may negatively impact our business and operating results.

Risks Related to Ownership of Our Common Stock 

We may be unable to maintain our listing on The Nasdaq Stock Market LLC (“Nasdaq”) and may incur additional costs as a result of our Nasdaq 
listing.

Our common stock currently trades on Nasdaq. We cannot provide any assurance that we will be able to continue to satisfy Nasdaq’s continued listing 
requirements and standards to which we are subject. A delisting of our common stock could negatively affect the price and liquidity of our common stock 
and could impair our ability to raise capital in the future. In addition, we incur costs as a result of compliance with Nasdaq’s rules and requirements, which 
could adversely affect our results of operations.

The market price of our securities may decline and/or be volatile.

The market price of our common stock has fluctuated significantly in the past and may continue to fluctuate in the future. Future fluctuations could be 
based on various factors in addition to those otherwise described in this report, including: 

(cid:0) our operating performance and the performance of our competitors; 
(cid:0) the public’s reaction to our filings with the SEC, our press releases and other public announcements;
(cid:0) the degree of trading liquidity in our common stock, including our ability to remain listed on Nasdaq;
(cid:0) changes in recommendations or earnings estimates by research analysts who follow us or other companies in our industry; 
(cid:0) variations in general economic conditions, including the impact of inflation, geopolitical conditions and the possibility of an economic recession; 
(cid:0) actions of our current stockholders, including purchases or sales of common stock by our directors and executive officers; 
(cid:0) the arrival or departure of key personnel; and 
(cid:0) other developments affecting us, our industry or our competitors.

In addition, the stock market may experience significant price and volume fluctuations. These fluctuations may be unrelated to the operating performance 
of particular companies but may cause declines in the market price of our common stock. The price of our common stock could fluctuate based upon 
factors that have little or nothing to do with our Company or its performance. 

We currently do not pay quarterly dividends or have a stock repurchase program; as such, appreciation in the price of our common stock may be the 
only method to realize a return on your investment. 

We have, from time to time, paid special dividends and engaged in stock repurchases.  Any future determination with respect to the payment of dividends 
or stock repurchases is at the discretion of our Board and is dependent upon our financial condition, results of operations, capital requirements, general 
business conditions, tax treatment of dividends and issuer stock repurchases in the United States, potential future contractual restrictions contained in credit 
agreements and other agreements and other factors deemed relevant by our Board of Directors. We can provide no assurance that we will pay any dividends 
to our stockholders in the future, or as to the 

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amount of any such dividends, or that we will engage in additional stock repurchases. Our election not to pay a quarterly dividend or repurchase stock may 
negatively impact our reputation, our stock price, and investor confidence in us.

Concentration of ownership may have the effect of delaying or preventing a change in control.

Our directors and executive officers, together with their affiliates, beneficially hold approximately 36% of our outstanding shares of common stock. As a 
result, these stockholders, if acting together, have the ability to influence the outcome of corporate actions requiring stockholder approval. This 
concentration of ownership may have the effect of delaying or preventing a change in control and might adversely affect the market price of our securities.

Anti-takeover provisions contained in our certificate of incorporation and bylaws and provisions of Delaware law could impair a takeover attempt.

Our certificate of incorporation and bylaws contain provisions that, alone or together, could have the effect of delaying or preventing hostile takeovers or 
changes in control or changes in our management without the consent of our Board of Directors. These provisions include, among other things, a classified 
Board of Directors; no cumulative voting in the election of directors; the exclusive right of our Board of Directors to fill a vacancy created by the expansion 
of the Board of Directors or the resignation, death, or removal of a director; the ability of our Board of Directors to issue shares of preferred stock, 
including determining the price, voting rights and other terms of such shares, without stockholder approval; requiring approval of certain transactions by 
the Independent Transaction Committee of the Board; a prohibition on stockholder action by written consent and providing that a special meeting of 
stockholders may be called only by the chairman of the Board of Directors, the Chief Executive Officer, or the Board of Directors; limiting the liability of, 
and providing indemnification to, our directors and officers; controlling the procedures for the conduct and scheduling of stockholder meetings; allowing 
the Board of Directors to postpone or reschedule special meetings of stockholders; providing that directors may be removed prior to the expiration of their 
terms by stockholders only for cause; and advance notice procedures for nominating director candidates or proposing matters to be acted upon at a 
stockholders’ meeting. In addition, we are subject to provisions of Delaware law that may impair takeover attempts, including Section 203 of the Delaware 
General Corporation Law, which generally provides that a corporation may not engage in any business combination with any interested stockholder during 
the three-year period following the time that such stockholder becomes an interested stockholder, unless certain approval requirements are met. Any 
provision of our certificate of incorporation or bylaws or Delaware law that has the effect of delaying or deterring a change in control could limit the 
opportunity for our stockholders to receive a premium for their shares of our common stock, and could also affect the price that some investors are willing 
to pay for our common stock.

Our certificate of incorporation provides that the Court of Chancery of the State of Delaware will be the exclusive forum for certain types of lawsuits, 
which could increase costs to bring a claim, discourage claims or limit the ability of our stockholders to bring a claim in a judicial forum viewed by the 
stockholders as more favorable for disputes with us or our directors, officers or other employees.

Our certificate of incorporation provides that the Court of Chancery of the State of Delaware will be the sole and exclusive forum for (i) any derivative 
action or proceeding brought on our behalf, (ii) any action asserting a claim of breach of a fiduciary duty owed by any of our directors, officers, or other 
employees to us or our stockholders, (iii) any action asserting a claim against us arising pursuant to any provision of the Delaware General Corporation 
Law, our certificate of incorporation or our bylaws, or (iv) any action asserting a claim governed by the internal affairs doctrine. The choice of forum 
provision may increase costs to bring a claim, discourage claims or limit a stockholder’s ability to bring a claim in a judicial forum that it finds favorable 
for disputes with us or our directors, officers or other employees, which may discourage such lawsuits against us or our directors, officers and other 
employees. Alternatively, if a court were to find this choice of forum provision to be inapplicable or unenforceable in an action, we may incur additional 
costs associated with resolving such action in other jurisdictions. The exclusive forum provision in our certificate of incorporation will not preclude or 
contract the scope of exclusive federal or concurrent jurisdiction for actions brought under the federal securities laws including the Exchange Act or 
the Securities Act of 1933, as amended, or the respective rules and regulations promulgated thereunder. 

ITEM 1B. UNRESOLVED STAFF COMMENTS

None.

ITEM 1C. CYBERSECURITY

Like all businesses, the Company faces cybersecurity threats, as the Company is reliant upon information systems and the Internet to conduct its business 
activities. For example, in connection with payment card sales and other transactions, including bank cards, debit cards, credit cards and other merchant 
cards, the Company processes and transmits confidential banking and payment card information. Additionally, as part of its normal business activities, the 
Company collects and stores sensitive personal information related to the Company’s employees, customers, suppliers and other parties. Businesses, 
including those in our industry, and third parties on which we rely are frequently confronted with a broad range of cybersecurity threats, from 
uncoordinated, individual 

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attempts to gain unauthorized access to an organization’s information technology (“IT”) environment to sophisticated and targeted cyberattacks sponsored 
by foreign governments and criminal enterprises. 

Although the Company employs measures to prevent, detect, address, and mitigate these threats, a cybersecurity incident could potentially result in the 
misappropriation, destruction, corruption, or unavailability of critical data, personally identifiable information, and other confidential or proprietary data 
(our own or that of third parties) and the disruption of business operations. Any such incidents could compromise the Company’s networks, or those of our 
vendors, or disrupt the Company’s or our vendors’ critical systems, and the information stored there, such as personally identifiable information or funds, 
could be accessed, publicly disclosed, lost, corrupted or stolen. Third parties may have the technology and know-how to breach the security of this 
information, and the Company’s security measures and those of the Company’s banks, merchant card processing and other technology suppliers may not 
effectively prohibit others from obtaining improper access to this information. The techniques used by criminals to obtain unauthorized access to sensitive 
data change frequently and often are not recognized until launched against a target; accordingly, the Company may be unable to anticipate these techniques 
or implement adequate preventative measures. 

The potential consequences of a material cybersecurity incident include remediation and restoration costs, reputational damage, and litigation with third 
parties, which in turn could adversely affect our competitiveness and results of operations. Accordingly, cybersecurity is an important part of the 
Company’s enterprise risk management program, and the Company seeks to address cybersecurity risks through a comprehensive, cross-functional 
approach.

The Company’s cybersecurity policies, standards, processes, and practices for assessing, identifying, and managing material risks from cybersecurity 
threats and responding to cybersecurity incidents are integrated into the Company’s risk management program and are based on recognized frameworks 
established by the National Institute of Standards and Technology and other applicable industry standards. The Company has established controls and 
procedures, including an Incident Response Plan, that provide for the identification, analysis, notification, escalation, communication, and remediation of 
data security incidents at appropriate levels so that decisions regarding the public disclosure and reporting of such incidents can be made by management in 
a timely manner. The Company has also established a process to validate the aforementioned controls are in place and the results are being reviewed as a 
part of the overall company risk assessment. The Company’s Incident Response Plan (i) is designed to identify and detect information security threats 
through various mechanisms, such as through security controls and third-party disclosures, and (ii) sets forth a process to (a) analyze any such threats 
detected within the Company’s IT environment or within a third-party’s IT environment, (b) contain cybersecurity threats under various circumstances, and 
(c) better ensure the Company can recover from cybersecurity incidents to a normal state of business operations. The Company has established and 
maintains other incident response and recovery plans that address the Company’s response to a cybersecurity incident. 

The Company has cybersecurity insurance (subject to specified retentions or deductibles) related to a cybersecurity incident that addresses costs, losses, and 
expenses related to cybersecurity investigations, crisis management, notification processes and credit monitoring services, public relations, and legal 
advice. However, damages, fines and claims arising from such incidents may not be covered or may exceed the amount of any insurance available or may 
not be insurable.

As part of its cybersecurity program, the Company deploys measures to deter, prevent, detect, respond to and mitigate cybersecurity threats, including 
firewalls, anti-malware, extended detection and response systems, identity and access controls, strong password controls, multi-factor authentication, 
software patching protocols, and physical security measures. The Company periodically assesses and tests the Company’s policies, standards, processes, 
and practices that are designed to address cybersecurity threats and incidents, including by assessing current threat intelligence, conducting tabletop 
exercises, vulnerability scanning, and performing external penetration testing. The Company has a process to report material results of such testing and 
assessments to the Board, and periodically adjusts the Company’s cybersecurity program based on these exercises. The Company engages third parties to 
oversee and conduct part of such testing, as well as perform external audits of security protocols and capabilities. The Company seeks to identify and 
oversee cybersecurity risks presented by third parties and their systems from a risk-based perspective by identifying critical vendors (defined based on 
capabilities provided and investments required) and reviewing software patching, upgrades and associated changes required to reduce risk. The Company 
also conducts cybersecurity training for employees, including mandatory training programs for system users. The Company’s training programs require 
employees to complete a knowledge check prior to completion of the program. Completion of the Company’s training programs is monitored by 
management. 

Many of the Company’s IT systems operate with a hosted architecture or by third-party service providers, and if these third-party IT environments fail to 
operate properly, our systems could stop functioning for a period of time, which could put our users at risk. Accordingly, we are dependent on the 
operations of IT service providers. Our vendor management process, which includes due diligence steps prior to selecting third party service providers, is 
an important part of our risk mitigation strategy. In particular, we require ISO and other security compliance for all critical vendors by contract. 
Additionally, the Company monitors risks from cybersecurity threats associated with the user of third-party service providers and will audit critical vendors 
for compliance, as appropriate. Notwithstanding, if there is a catastrophic event, such as a natural disaster or other adverse weather condition, terrorist 
attack, security breach, or other extraordinary event, the Company, and our service providers, may be unable to operate business as usual, or at all, for the 
duration of the event and/or a time thereafter. 

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Considering the pervasive and increasing threat from cyberattacks, the Board and the Audit Committee, with input from management, assess the 
Company’s cybersecurity threats and the measures implemented by the Company in an effort to mitigate and prevent cyberattacks. The Audit Committee 
consults with management regarding ongoing cybersecurity initiatives and requests management report to the Audit Committee or the full Board regularly 
on their assessment of the Company’s cybersecurity program and risks. Both the Audit Committee and the full Board receive quarterly reports from the 
Chief Information Officer on cybersecurity risks and timely reports regarding any cybersecurity incident that meets established reporting thresholds, as well 
as ongoing updates regarding any such incident until it has been addressed. Our Board has risk management experience, including members with 
experience in overseeing teams responsible for data security and cybersecurity and assessing technology-related risks and development of risk mitigation 
strategies. 

In addition, the Company’s information security/cybersecurity program is managed by the Director of Infrastructure and Security, who is responsible for 
leading enterprise-wide cybersecurity strategy, policy, standards, architecture, and processes. The Director of Infrastructure and Security and Chief 
Information Officer provide periodic reports to our Board and Audit Committee as well as our Chief Executive Officer and other members of our senior 
management as appropriate. We have also established cross-functional teams to collaborate and communicate on cybersecurity-related issues. The reports 
to management include updates on the Company’s cyber risks and threats, the status of projects to strengthen our information security systems, assessments 
of the information security program, and the emerging threat landscape. The Incident Response Team, which includes the Chief Information Officer, 
Director of Infrastructure and Security, Chief Finance Officer and key operational leaders, is regularly engaged to discuss cybersecurity risks and to review 
the Company’s preparations for any security events. The Incident Response Team will notify the Board of Directors of any critical events as defined in the 
Incident Response Plan. Additionally, the Chief Information Officer regularly engages the Board representative with cybersecurity experience to identify 
Board-level needs for education and communication. 

The Chief Information Officer holds an undergraduate degree in computer science and has served in various roles in information technology for over 30 
years, including serving as a senior technology leader or Chief Information Officer of two public companies and two private equity-owned firms. The Chief 
Information Officer and Chief Financial Officer have prior experience supporting organizations that have experienced cybersecurity events and continue to 
learn more about the current trends and risks by partnering with third parties. 

While the Company faces a number of cybersecurity risks in connection with its business, as of the date of this report, the Company is not aware of any 
risks from cybersecurity threats that have materially affected or are reasonably likely to materially affect the Company, including its business strategy, 
results of operations, or financial condition.

ITEM 2. PROPERTIES

As of December 31, 2023, we operated 142 stores located in 31 states and the District of Columbia with an average square footage of approximately 20,000 
square feet. The table below sets forth the store locations (alphabetically by state) of our 142 stores in operation as of December 31, 2023.

State
Arizona
Arkansas
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia

Stores 

  State
 4   Illinois
 1   Indiana
 5   Iowa
 3   Kansas
 1   Kentucky
 1   Maryland
 5   Massachusetts
 4   Michigan

Stores 

  State
 12   Minnesota
 4   Missouri
 1   Nebraska
 1   New Jersey
 3   New Mexico
 5   New York
 4   North Carolina
 7   Ohio

Stores 

  State

Stores 

 7   Oklahoma
 4   Pennsylvania
 1   Rhode Island
 7   South Carolina
 1   Tennessee
 7   Texas
 5   Virginia
 8   Wisconsin
  Total

 2
 5
 1
 2
 4
 17
 7
 3
 142

We lease all of our stores. Our approximately 15,000 square foot headquarters in Plymouth, Minnesota is attached to our store. We own four regional 
facilities used for distribution of purchased product and manufacturing of setting and maintenance materials, located in Spring Valley, Wisconsin; Ottawa 
Lake, Michigan; Ridgeway, Virginia; and Durant, Oklahoma, which consist of 69,000, 271,000, 134,000, and 260,000 square feet, respectively. We also 
lease a distribution facility in Dayton, New Jersey that is 163,000 square feet.

We believe that our material property holdings are suitable for our current operations and purposes. 

ITEM 3. LEGAL PROCEEDINGS

We are, from time to time, party to lawsuits, threatened lawsuits, disputes and other claims arising in the normal course of business. We assess our 
liabilities and contingencies in connection with outstanding legal proceedings utilizing the latest information available. Where it is probable that we will 
incur a loss and the amount of the loss can be reasonably estimated, we record a liability in our 

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consolidated financial statements. These legal accruals may be increased or decreased to reflect any relevant developments on a quarterly basis. Where a 
loss is not probable or the amount of the loss is not estimable, we do not record an accrual, consistent with applicable accounting guidance. In the opinion 
of management, while the outcome of such claims and disputes cannot be predicted with certainty, our ultimate liability in connection with these matters is 
not expected to have a material adverse effect on our results of operations, financial position or cash flows, and the amounts accrued for any individual 
matter are not material. However, legal proceedings are inherently uncertain. As a result, the outcome of a particular matter or a combination of matters 
may be material to our results of operations for a particular period, depending upon the size of the loss or our income for that particular period.

ITEM 4. MINE SAFETY DISCLOSURES

None.

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PART II

ITEM 5. MARKET FOR THE REGISTRANT'S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER 
PURCHASES OF EQUITY SECURITIES

Our common stock is traded on Nasdaq under the symbol “TTSH.”

As of February 26, 2024, we had approximately 246 holders of record of our common stock. This figure does not include the number of persons whose 
securities are held in nominee or “street” name accounts through brokers.

As of February 26, 2024, we had 44,510,779 shares of common stock outstanding. The last reported sales price for our common stock on February 26, 
2024 was $6.80.

Dividends

Any future determination with respect to the payment of dividends is at the discretion of our Board of Directors and is dependent upon our financial 
condition, results of operations, capital requirements, general business conditions, tax treatment of dividends in the United States, contractual restrictions 
contained in our credit agreement and other factors deemed relevant by our Board of Directors. We can provide no assurance that we will pay any 
dividends to our stockholders in the future, or as to the amount of any such dividends.

Recent Sales of Unregistered Securities

None. 

Securities Authorized for Issuance Under Equity Compensation Plans

For information on our equity compensation plans, refer to Part III, Item 12. “Security Ownership of Certain Beneficial Owners and Management and 
Related Stockholder Matters.”

Issuer Purchases of Equity Securities 

October 1, 2023 - October 31, 2023
November 1, 2023 - November 30, 2023
December 1, 2023 - December 31, 2023

Total Number of 
Shares Purchased  

Average Price 
Paid per Share  

 48,263 (1) $
 -  
 712 (2)  
$

 48,975  

 0.74 (1)
 -  
 6.83 (2)
 0.83  

Total Number of 
Shares Purchased as 
Part of Publicly 
Announced Plans or 
Programs

Maximum Number 
of Shares that May 
Yet be Purchased 
Under the Plans or 
Programs

 -  
 -  
 -  
 -  

 -
 -
 -
 -

(1) We withheld a total of 6,954 shares to satisfy tax withholding obligations due upon the vesting of restricted stock grants, as allowed by the 2012 

Omnibus Award Plan (the “2012 Plan”). We did not pay cash to repurchase these shares, nor were these repurchases part of a publicly announced plan 
or program. We repurchased an additional 41,309 shares pursuant to the terms of the underlying restricted stock agreements, as allowed by the 2012 
Plan and the 2021 Omnibus Equity Compensation Plan (the “2021 Plan”). We paid $0.0001 per share, the par value, to repurchase these shares. These 
repurchases were not part of a publicly announced plan or program. 

(2) We withheld 712 shares to satisfy tax withholding obligations due upon the vesting of restricted stock grants, as allowed by the 2021 Plan.  We did not 

pay cash to repurchase these shares, nor were these repurchases part of a publicly announced plan or program.

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Stock Performance Graph

The graph and table below present our cumulative total stockholder returns relative to the performance of the S&P SmallCap 600 and the Dow Jones U.S. 
Furnishings Index for the period commencing December 31, 2018 and ending December 31, 2023, the last trading day of fiscal year 2023. The comparison 
assumes $100 invested at the close of trading on December 31, 2018 in (i) our common stock, (ii) the stocks comprising the S&P SmallCap 600, and (iii) 
the stocks comprising the Dow Jones U.S. Furnishings Index. All values assume that all dividends were reinvested on the date paid. The points on the 
graph represent fiscal year-end amounts based on the last trading day in each fiscal year. The stock price performance included in the line graph below is 
not necessarily indicative of future stock price performance.

December 31, 2018
December 31, 2019
December 31, 2020
December 31, 2021
December 31, 2022
December 31, 2023

  S&P SmallCap 600  

Dow Jones 
 U.S. Furnishings Index
 100.00
 135.50
 137.90
 179.09
 119.63
 135.91

 100.00  $
 120.86  $
 132.43  $
 165.89  $
 137.00  $
 156.02  $

  Tile Shop Holdings, Inc.
 $
 $
 $
 $
 $
 $

 100.00  $
 32.09  $
 81.64  $
 147.42  $
 90.56  $
 152.18  $

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ITEM 6. [RESERVED]

ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS 

You should read the following discussion and analysis together with our consolidated financial statements and related notes included elsewhere in this 
report. Among other things, those historical consolidated financial statements include more detailed information regarding the basis of presentation for the 
financial data than is included in the following discussion. This report contains “forward-looking statements” within the meaning of the “safe harbor” 
provisions of the Private Securities Litigation Reform Act of 1995. In some cases, you can identify these statements by words such as, but not limited to, 
“anticipate,” “believe,” “can,” “continue,” “could,” “depend,” “estimate,” “expect,” “intend,” “may,” “might,” “plan,” “predict,” “project,” “seek,” 
“should,” “target,” “will,” “will likely result,” “would,” and similar expressions or variations, although some forward-looking statements are expressed 
differently. All statements other than statements of historical fact are statements that could be deemed forward-looking statements. The forward-looking 
statements in this report relate to, among other things, our anticipated new store openings, remodeling plans, and growth opportunities; our business 
strengths, marketing strategies, competitive advantages and role in our industry and markets; an overall decline in the health of the economy, the tile 
industry, consumer confidence and spending, and the housing market, including as a result of rising inflation or interest rates, instability in the global 
banking system, geopolitical instability, or the possibility of an economic recession or other macroeconomic factors; the impact of ongoing supply chain 
disruptions and inflationary cost pressures, including increased materials, labor, energy, and transportation costs and decreased discretionary consumer 
spending; our ability to successfully implement  and realize the anticipated benefits of our strategic plan; our ability to successfully anticipate consumer 
trends; any statements with respect to dividends or stock repurchases and timing, methods, and payment of same; the effectiveness of our marketing 
strategy; potential fluctuations in our comparable store sales; our expectations regarding our and our customers’ financing arrangements and our ability 
to obtain additional capital, including potential difficulties of obtaining financing due to market conditions resulting from geopolitical conditions  and 
other economic factors; supply costs and expectations, including the continued availability of sufficient products from our suppliers, risks related to relying 
on foreign suppliers, and the potential impact of the Russia-Ukraine, Israel-Hamas, and other geopolitical conflicts on, among other things, product 
availability and pricing and timing and cost of deliveries; our expectations with respect to ongoing compliance with the terms of the credit facility, 
including increasing interest rates; our ability to provide timely delivery to our customers; the effect of regulations on us and our industry, and our 
suppliers’ compliance with such regulations, including any environmental or climate change-related requirements; the impact of corporate citizenship and 
ESG matters; labor shortages and our expectations regarding the effects of employee recruiting, training, mentoring, and retention on our ability to recruit 
and retain employees; tax-related risks; the potential impact of cybersecurity breaches or disruptions to our management information systems; our ability 
to successfully implement our information technology and other digital initiatives; our ability to effectively manage our online sales; costs and adequacy of 
insurance; the potential impact of natural disasters, which may worsen or increase due to the effects of climate change, and other catastrophic events; risks 
inherent in operating as a holding company; fluctuations in material and energy costs, including ongoing volatility of oil and gas prices; our ability to 
remediate the material weaknesses in our internal control over financial reporting; the potential outcome of any legal proceedings; and risks related to 
ownership of our common stock.

These forward-looking statements are based on current expectations and assumptions that are subject to risks and uncertainties, many of which are difficult 
to predict and are outside of our control, that may cause our actual results, performance, or achievements to differ materially from any expected future 
results, performance, or achievements expressed or implied by such forward-looking statements. These risks and uncertainties include, but are not limited 
to:

(cid:0) the level of demand for our products;
(cid:0) our ability to grow and remain profitable in the highly competitive retail tile industry;
(cid:0) our ability to access additional capital when and as needed;
(cid:0) our ability to attract and retain qualified personnel;
(cid:0) changes in general economic, business and industry conditions, including any economic downturn or recession;
(cid:0) our ability to introduce new products that satisfy market demand; and
(cid:0) legal, regulatory, and tax developments, including additional requirements imposed by changes in domestic and foreign laws and regulations.

There is no assurance that our expectations will be realized. If one or more of these risks or uncertainties materialize, or if our underlying assumptions 
prove incorrect, actual results may vary materially from those expected, estimated, or projected. Such risks and uncertainties also include those set forth in 
Part I, Item 1A. “Risk Factors,” of this report. These statements are based on the beliefs and assumptions of our management based on information 
currently available to management. Our forward-looking statements speak only as of the time that they are made and do not necessarily reflect our outlook 
at any other point in time. Except as required by law, we undertake no obligation to update publicly any forward-looking statements, whether as a result of 
new information, future events, or for any other reason.

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Overview and Recent Trends

We are a specialty retailer of natural stone, man-made and luxury vinyl tiles, setting and maintenance materials, and related accessories in the United States. 
We offer a wide selection of products, attractive prices, and exceptional customer service in an extensive showroom setting. As of December 31, 2023, we 
operated 142 stores in 31 states and the District of Columbia, with an average size of approximately 20,000 square feet. 

We purchase our tile products and accessories directly from suppliers and manufacture our own setting and maintenance materials, such as thinset, grout, 
and sealers. We believe that our long-term supplier relationships, together with our design and manufacturing and distribution capabilities, enable us to 
offer a broad assortment of high-quality products to our customers, who are primarily homeowners and professionals, at competitive prices. We have 
invested significant resources to develop our proprietary brands and product sources, and we believe that we are a leading retailer of natural stone, man-
made and luxury vinyl tiles, setting and maintenance materials, and related accessories in the United States.

The table below sets forth information about our net sales, operating income and stores opened from 2021 to 2023.

Net sales
Income from operations
Net cash provided by operating activities
New stores opened during period

2023

For the year ended December 31,
2022
(in thousands, except store data)

2021

 377,146   $
 16,158   $
 62,060   $
 1  

 394,702   $
 22,609   $
 2,715   $
 -  

 370,700
 20,610
 39,691
 1

  $
  $
  $

We serve customers who seek to undertake a wide range of projects; however, many end customers choose to work with us when they choose to remodel 
their home.  Historically, we have monitored existing home sales trends reported by the National Association of REALTORS as a leading indicator of 
demand in our industry.  In 2023, existing home sales decreased compared to 2022, following actions taken by the Federal Reserve to increase interest 
rates.  We believe the decrease in existing home sales has resulted in softening demand for remodel projects and has had an adverse impact on our business.  
For the year ended December 31, 2023, our comparable store sales decreased by 4.1% due to lower levels of traffic, partially offset by an increase in 
average ticket value.

Our operating results are heavily dependent upon the prices paid to acquire man-made and natural store products from our suppliers around the world. In 
2023, inflationary cost pressures that resulted in gross margin contraction in recent years started to taper due in part to a decrease in international freight 
rates and steps taken to identify alternative sources of supply.  We have generally maintained our pricing, which helped contribute to an improvement in 
gross margin rates when comparing the first half of 2023 to the second half of the year.  

Selling, general and administrative expenses decreased by $9.4 million or 4.0% to $226.9 million for the year ended December 31, 2023 as compared to the 
year ended December 31, 2022. The decrease was largely driven by a $6.6 million decrease in variable compensation expenses, a $3.3 million decrease in 
shipping and transportation expenses and a $2.6 million decrease in occupancy costs, which were partially offset by a $1.6 million increase in IT-related 
expenses and a $0.9 million increase in marketing expenses. Additionally, asset impairment charges increased by $0.6 million, from $0.4 million in 2022 to 
$1.0 million in 2023.

During 2023, operating cash flow increased by $59.3 million to $62.1 million for the year ended December 31, 2023 as compared to $2.7 million for the 
year ended December 31, 2022.  Cash generated by operations was used to purchase $15.3 million of property, plant, and equipment and repay $45.4 
million of debt.  As of December 31, 2023, we had no borrowings outstanding on our revolving line of credit.

23

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Selected Financial Data 

The following table sets forth selected historical financial information derived from (i) our audited financial statements included elsewhere in this report as 
of December 31, 2023 and 2022 and for the years ended December 31, 2023, 2022, and 2021 and (ii) our audited financial statements not included 
elsewhere in this report as of December 31, 2021, 2020, and 2019 and for the years ended December 31, 2020 and 2019. The following selected financial 
data should be read in conjunction with the section entitled “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and 
the financial statements and the related notes appearing elsewhere in this report.

As of December 31, or for the year ended December 31,

 $

 $
 $

 $

 $

 $

Statement of Income Data
Net sales
Cost of sales
Gross profit
Selling, general and administrative
   expenses
Income (loss) from operations
Interest expense
Other income 
Income (loss) before income taxes
(Provision) benefit for income taxes
Net income (loss)
Earnings (loss) per share
Weighted average shares 
   outstanding (diluted)
Balance Sheet Data
Cash and cash equivalents
Inventories
Total assets
Lease obligations
Total debt(1)
Total stockholders' equity
Working capital
Cash Flow Data
Net cash provided by operating 
   activities
Net cash used in investing activities
Net cash (used in) provided by 
   financing activities
Other Selected Financial Data
   (unaudited)
Dividends paid per share
Adjusted EBITDA(2)
Adjusted EBITDA margin(2)
Gross margin rate(3)
Operating income (loss) margin(4)
Comparable store sales (decline) growth(5)
Stores open at end of period

2023

 377,146  
 134,085  
 243,061  

 226,903  
 16,158  
 (2,164) 
 -  
 13,994  
 (3,923) 
 10,071  
 0.23  

 43,621  

 8,620  
 93,679  
 316,672  
 139,962  
 -  
 119,687  
 35,813  

2022
(in thousands, except per share and store data)

2021

2020

  $

  $
  $

  $

  $

  $
  $

  $

 394,702  
 135,765  
 258,937  

 236,328  
 22,609  
 (1,579) 
 -  
 21,030  
 (5,327) 
 15,703  
 0.32  

 49,247  

 5,948  
 120,952  
 345,822  
 131,219  
 45,400  
 108,769  
 63,112  

  $

  $
  $

  $

 370,700  
 117,570  
 253,130  

 232,520  
 20,610  
 (656) 
 -  
 19,954  
 (5,180) 
 14,774  
 0.29  

 51,085  

 9,358  
 97,175  
 340,758  
 138,451  
 5,000  
 122,224  
 29,369  

  $

  $
  $

  $

 325,057  
 103,532  
 221,525  

 215,149  
 6,376  
 (1,874) 
 -  
 4,502  
 1,529  
 6,031  
 0.12  

 50,584  

 9,617  
 74,296  
 342,690  
 149,901  
 -  
 139,062  
 27,850  

2019

 340,351  
 104,232  
 236,119  

 237,476  
 (1,357) 
 (3,792) 
 12  
 (5,137) 
 674  
 (4,463) 
 (0.09) 

 50,624  

 9,104  
 97,620  
 399,814  
 158,718  
 63,000  
 130,899  
 52,329  

 62,060  
 (15,255) 

  $

 2,715  
 (14,027) 

  $

 39,691  
 (11,070) 

  $

 65,596  
 (1,968) 

  $

 38,563  
 (26,390) 

 (45,928) 

 9,114  

 (28,902) 

 (63,329) 

 (8,622) 

 -  
 38,779  

  $

 -  
 49,583  

  $

 0.65  
 50,255  

  $

 -  
 39,953  

  $

 0.15  
 34,846  

 10.3 %  
 64.4 %  
 4.3 %  
 (4.1)%  
 142  

 12.6 %  
 65.6 %  
 5.7 %  
 6.5 %  
 142  

 13.6 %  
 68.3 %  
 5.6 %  
 13.8 %  
 143  

 12.3 %  
 68.1 %  
 2.0 %  
 (5.6)%  
 142  

 10.2 %
 69.4 %
 (0.4)%
 (4.6)%
 142  

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Table of Contents

(1)

Total debt includes current maturities of long-term debt and long-term debt balances.

(2) We calculate Adjusted EBITDA by taking net income calculated in accordance with accounting principles generally accepted in the United States 
(“GAAP”) and adjusting for interest expense, income taxes, depreciation and amortization, and stock based compensation expense. Adjusted 
EBITDA margin is equal to Adjusted EBITDA divided by net sales. For more information about Adjusted EBITDA and Adjusted EBITDA margin, 
see “Non-GAAP Measures” below. 
Gross margin rate is equal to gross profit divided by net sales.

(3)

(4)

(5)

Operating income (loss) margin is equal to income (loss) from operations divided by net sales.
Comparable store sales growth (decline) is the percentage change in sales of comparable stores period-over-period. A store is considered comparable 
on the first day of the 13th full month of operation. When a store is relocated, it is excluded from the comparable store sales growth calculation. 
Comparable store sales growth (decline) amounts include total charges to customers less any actual returns. We include the change in the allowance 
for anticipated sales returns applicable to comparable stores in the comparable store sales calculation. Comparable store sales data reported by other 
companies may be prepared on a different basis and therefore may not be useful for purposes of comparing our results to those of other businesses. 
Company management believes the comparable store sales growth (decline) metric provides useful information to both management and investors to 
evaluate the Company’s performance, the effectiveness of its strategy and its competitive position. 

Key Components of our Consolidated Statements of Income

Net Sales – Net sales represents total charges to customers, net of returns, and includes freight charged to customers. We recognize sales at the time that the 
customer takes control of the merchandise or final delivery of the product has occurred. We are required to charge and collect sales and other taxes on sales 
to our customers and remit these taxes back to government authorities. Total revenues do not include sales tax because we are a pass-through conduit for 
collecting and remitting sales tax. Sales are reduced by a reserve for anticipated sales returns that we estimate based on historical returns. 

Comparable store sales growth is the percentage change in sales of comparable stores period-over-period. A store is considered comparable on the first day 
of the 13th full month of operation. When a store is relocated, it is excluded from the comparable store sales growth calculation. Comparable store sales 
growth amounts include total charges to customers less any actual returns. We include the change in allowance for anticipated sales returns applicable to 
comparable stores in the comparable store sales calculation. Comparable store sales data reported by other companies may be prepared on a different basis 
and therefore may not be useful for purposes of comparing our results to those of other businesses. Company management believes the comparable store 
sales growth (decline) metric provides useful information to both management and investors to evaluate the Company’s performance, the effectiveness of 
its strategy and its competitive position. 

Cost of Sales – Cost of sales consists primarily of material costs, freight, customs and duty fees, and storage and delivery of product to the customers, as 
well as physical inventory losses and costs associated with manufacturing of setting and maintenance materials. 

Gross Profit – Gross profit is net sales less cost of sales. Gross margin rate is the percentage determined by dividing gross profit by net sales. 

Selling, General and Administrative Expenses – Selling, general and administrative expenses consist primarily of compensation costs, occupancy, utilities, 
and maintenance costs, advertising costs, shipping and transportation expenses to move inventory from our distribution centers to our stores, and 
depreciation and amortization.

Pre-opening Costs – Our pre-opening costs are those typically associated with the opening of a new store and generally include rent expense, 
compensation costs and promotional costs. We expense pre-opening costs as incurred and include these costs in selling, general and administrative 
expenses.

Income Taxes – We are subject to income tax in the United States as well as other tax jurisdictions in which we conduct business. 

25

 
 
 
 
 
 
 
 
 
 
 
 
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Comparison of the Year Ended December 31, 2023 to the Year Ended December 31, 2022

Net sales
Cost of sales
Gross profit
Selling, general and administrative expenses
Income from operations
Interest expense
Income before income taxes
Provision for income taxes
Net income

(1) Amounts do not foot due to rounding.

2023

% of sales(1)

2022

% of sales

  $

  $

 377,146  
 134,085  
 243,061  
 226,903  
 16,158  
 (2,164) 
 13,994  
 (3,923) 
 10,071  

($ in thousands)

 100.0 %   $
 35.6 %  
 64.4 %  
 60.2 %  
 4.3 %  
 (0.6)%  
 3.7 %  
 (1.0)%  
 2.7 %   $

 394,702  
 135,765  
 258,937  
 236,328  
 22,609  
 (1,579) 
 21,030  
 (5,327) 
 15,703  

 100.0 %
 34.4 %
 65.6 %
 59.9 %
 5.7 %
 (0.4)%
 5.3 %
 (1.3)%
 4.0 %

Net Sales – Net sales decreased $17.6 million, or 4.4%, in 2023 compared to 2022. Sales at comparable stores decreased by 4.1% during 2023. The 
decrease in annual sales was primarily due to a decrease in store traffic that was partially offset by an increase in average ticket value.

Gross Profit – Gross profit decreased $15.9 million, or 6.1%, in 2023 compared to 2022. The gross margin rate was 64.4% and 65.6% for 2023 and 2022, 
respectively. The decrease in gross margin rate was primarily due to increases in supplier costs and higher international freight rates that drove inventory 
costs higher throughout 2022 and the first half of 2023 before beginning to moderate during the second half of 2023.

Selling, General and Administrative Expenses – Selling, general and administrative expenses decreased $9.4 million, or 4.0%, in 2023 compared to 2022. 
The decrease was largely driven by a $6.6 million decrease in variable compensation expenses, a $3.3 million decrease in shipping and transportation 
expenses and a $2.6 million decrease in occupancy costs, which were partially offset by a $1.6 million increase in IT-related expenses and a $0.9 million 
increase in marketing expenses. Additionally, asset impairment charges increased by $0.6 million, from $0.4 million in 2022 to $1.0 million in 2023.

Interest Expense – Interest expense increased $0.6 million in 2023 compared to 2022. The increase in interest expense was primarily due to a higher level 
of average debt in 2023 and an increase in interest rates.

Provision for Income Taxes – The provision for income taxes decreased $1.4 million for 2023 compared to 2022 due to a decrease in pretax income. Our 
effective tax rate was 28.0% in 2023 and 25.3% in 2022. The increase in the effective tax rate was largely due to an increase in tax expense associated with 
stock based compensation.

Comparison of the Year Ended December 31, 2022 to the Year Ended December 31, 2021

A detailed discussion of the fiscal year 2022 performance compared to fiscal year 2021 is set forth in Part II, Item 7. “Management’s Discussion and 
Analysis of Financial Condition and Results of Operations – Comparison of the Year Ended December 31, 2022 to the Year Ended December 31, 2021,” in 
our Annual Report on Form 10-K for the year ended December 31, 2022, as filed with the SEC on March 2, 2023, which discussion is incorporated herein 
by reference.

Non-GAAP Measures

We calculate Adjusted EBITDA by taking net income calculated in accordance with GAAP and adjusting for interest expense, income taxes, depreciation 
and amortization, and stock-based compensation expense. Adjusted EBITDA margin is equal to Adjusted EBITDA divided by net sales. We calculate 
pretax return on capital employed by taking income (loss) from operations divided by capital employed. Capital employed equals total assets less accounts 
payable, income taxes payable, other accrued liabilities, lease liability and other long-term liabilities. Other companies may calculate both Adjusted 
EBITDA and pretax return on capital employed differently, limiting the usefulness of these measures for comparative purposes.

We believe that these non-GAAP measures of financial results provide useful information to management and investors regarding certain financial and 
business trends relating to our financial condition and results of operations. Our management uses these non-GAAP measures to compare our performance 
to that of prior periods for trend analyses, for purposes of determining management incentive compensation, for budgeting and planning purposes, and for 
assessing the effectiveness of capital allocation over time. These measures are used in monthly financial reports prepared for management and our Board of 
Directors. We believe that the use of these non-GAAP financial measures provides an additional tool for investors to use in evaluating ongoing operating 
results and trends and in comparing our financial measures with other specialty retailers, many of which present similar non-GAAP financial measures to 
investors.

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Our management does not consider these non-GAAP measures in isolation or as an alternative to financial measures determined in accordance with GAAP. 
The principal limitations of these non-GAAP financial measures are that they exclude significant expenses and income that are required by GAAP to be 
recognized in our consolidated financial statements. In addition, they are subject to inherent limitations as they reflect the exercise of judgments by 
management about which expenses and income are excluded or included in determining these non-GAAP financial measures. In order to compensate for 
these limitations, management presents non-GAAP financial measures in connection with GAAP results. We urge investors to review the reconciliation of 
our non-GAAP financial measures to the comparable GAAP financial measures and not to rely on any single financial measure to evaluate our business.

The reconciliation of Adjusted EBITDA to net income (loss) for the years ended December 31, 2019 through December 31, 2023 is as follows:

Net income (loss)
Interest expense
Provision (benefit) for income taxes
Depreciation & amortization
Stock based compensation
Adjusted EBITDA

2023

2022

Years Ended December 31,

2021

(in thousands)

2020

2019

  $

  $

 10,071   $
 2,164  
 3,923  
 21,229  
 1,392  
 38,779   $

 15,703   $
 1,579  
 5,327  
 25,142  
 1,832  
 49,583   $

 14,774   $
 656  
 5,180  
 27,379  
 2,266  
 50,255   $

 6,031   $
 1,874  
 (1,529) 
 31,336  
 2,241  
 39,953   $

 (4,463)
 3,792
 (674)
 33,546
 2,645
 34,846

Adjusted EBITDA as a percentage of net sales for the years ended December 31, 2019 through December 31, 2023 is as follows:

Net income (loss) 
Interest expense
Provision (benefit) for income taxes
Depreciation & amortization
Stock based compensation
Adjusted EBITDA

(1) Amounts do not foot due to rounding.

Years Ended December 31,

2023

2022

 2.7 %  
 0.6  
 1.0  
 5.6  
 0.4  
 10.3 %  

 4.0 %  
 0.4  
 1.3  
 6.4  
 0.5  
 12.6 %  

2021
% of net sales

 4.0 %  
 0.2  
 1.4  
 7.4  
 0.6  
 13.6 %  

2020

 1.9 %  
 0.6  
 (0.5) 
 9.6  
 0.7  
 12.3 %  

2019(1)

 (1.3)%
 1.1  
 (0.2) 
 9.9  
 0.8  
 10.2 %

The calculation of pretax return on capital employed is as follows:

($ in thousands)

Income from operations

Total Assets

Less: Accounts payable
Less: Income tax payable
Less: Other accrued liabilities
Less: Lease liability
Less: Other long-term liabilities

Capital Employed

Pretax Return on Capital Employed

$

$

December 31,

2023(1)

2022(1)

 16,158  

$

 324,880  
 (24,885) 
 (519) 
 (32,728) 
 (131,840) 
 (4,585) 
 130,323  

12.4%  

$

 22,609

 348,720
 (28,752)
 (818)
 (39,951)
 (130,852)
 (4,618)
 143,729

15.7%

(1)

Income statement accounts represent the activity for the trailing twelve months ended as of each of the balance sheet dates. Balance sheet accounts 
represent the average account balance for the four quarters ended as of each of the balance sheet dates.

Liquidity and Capital Resources

Our principal sources of liquidity include $8.6 million of cash and cash equivalents at December 31, 2023, cash provided by operating activities and 
borrowings available under our credit facility. We expect to use this liquidity for maintaining our existing stores, purchasing additional merchandise 
inventory, and general corporate purposes.

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On September 30, 2022, Holdings and its operating subsidiary, The Tile Shop, and certain subsidiaries of each entered into a Credit Agreement with 
JPMorgan Chase Bank, N.A. and the lenders party thereto, including Fifth Third Bank (the “Credit Agreement”).  The Credit Agreement provides us with a 
senior credit facility consisting of a $75.0 million revolving line of credit through September 30, 2027.  Borrowings pursuant to the Credit Agreement 
initially bear interest at a rate per annum equal to: (i) Adjusted Term SOFR Rate (as defined in the Credit Agreement), plus a margin ranging from 1.25% to 
1.75%; (ii) Adjusted Daily Simple SOFR (as defined in the Credit Agreement), plus a margin ranging from 1.25% to 1.75%; or (iii) the Alternate Base Rate 
(as defined in the Credit Agreement), plus a margin ranging from 0.25% to 0.75%. The margin is determined based on the Rent Adjusted Leverage Ratio 
(as defined in the Credit Agreement). 

The Credit Agreement is secured by virtually all of our assets, including but not limited to, inventory, accounts receivable, equipment and general 
intangibles. The Credit Agreement contains customary events of default, conditions to borrowing and restrictive covenants, including restrictions on our 
ability to dispose of assets, engage in acquisitions or mergers, make distributions on or repurchases of capital stock, incur additional debt, incur liens or 
make investments.  The Credit Agreement also includes financial and other covenants, including covenants to maintain a Fixed Charge Coverage Ratio (as 
defined in the Credit Agreement) of no less than 1.20 to 1.00 and a Rent Adjusted Leverage Ratio (as defined in the Credit Agreement) of no greater than 
3.50 to 1.00. We were in compliance with the covenants as of December 31, 2023.

We had no borrowings outstanding on our line of credit as of December 31, 2023. We have standby letters of credit outstanding related to our workers’ 
compensation and medical insurance policies. As of December 31, 2023, standby letters of credit totaled $1.4 million.  As of December 31, 2023, there 
was $73.6 million available for borrowing on the revolving line of credit, which may be used for maintaining our existing stores, purchasing additional 
merchandise inventory, and general corporate purposes. 

During 2024, we expect to use cash for maintaining our existing stores, purchasing additional merchandise inventory, and general corporate purposes. 
Additionally, as described further in Note 6 of the Notes to the Consolidated Financial Statements, as of December 31, 2023, our lease liability under 
operating leases totaled $140.0 million. Contractual lease payments range from $17.0 million to $38.7 million on an annual basis over the next five years. 
We are also obligated to fund certain self-insured employee benefits, including our medical and workers’ compensation plans. As of December 31, 2023, 
accrual balances related to our estimated workers’ compensation claims and medical claims totaled $1.5 million and $1.1 million, respectively. 
Additionally, we have contractual obligations related to software service arrangements with suppliers for fixed or minimum amounts.  Future minimum 
payments at December 31, 2023 for purchase obligations were $4.7 million. Amounts due under these arrangements in 2024, 2025, 2026, 2027 and 2028 
total $2.0 million, $1.2 million, $0.7 million, $0.4 million, and $0.4 million, respectively.

We currently believe that our cash and cash equivalents, cash flows from operations and access to cash under our credit facility will be adequate to meet our 
ongoing operating requirements over the next twelve months and our long-term liquidity requirements.

Capital Expenditures

The following table summarizes our capital expenditures during the years ended December 31, 2023, 2022 and 2021.

New store building, existing store remodels and store merchandising investments
Information technology infrastructure
Distribution and manufacturing facilities

2023

Years Ended December 31,
2022
(in millions)

2021

 11.9   $
 1.7  
 1.7  
 15.3   $

 7.6   $
 2.8  
 3.6  
 14.0   $

 7.1
 2.4
 1.6
 11.1

  $

  $

Our future capital requirements will vary based on the number of additional stores, distribution centers, and manufacturing facilities that we open and the 
number of stores that we choose to renovate. Our decisions regarding opening, relocating, or renovating stores, and whether to engage in strategic 
acquisitions, will be based in part on macroeconomic factors and the general state of the U.S. economy, as well as the local economies in the markets in 
which our stores are located.

28

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Cash Flows

The following table summarizes our cash flow for the years ended December 31, 2023, 2022 and 2021.

Net cash provided by operating activities
Net cash used in investing activities
Net cash (used in) provided by financing activities

Operating Activities

  $

2023

For the year ended December 31,
2022
(in thousands)

2021

 62,060   $
 (15,255) 
 (45,928) 

 2,715   $

 (14,027) 
 9,114  

 39,691
 (11,070)
 (28,902)

Cash flows from operating activities provide us with a significant source of liquidity. Net cash provided by operating activities was $62.1 million, 
$2.7 million, and $39.7 million in 2023, 2022 and 2021, respectively. The increase in operating cash flows in 2023 compared to 2022 was primarily due to 
a decrease in inventory in 2023 when compared to an increase in inventory in 2022.  

Investing Activities

Net cash used in investing activities was $15.3 million, $14.0 million and $11.1 million in 2023, 2022 and 2021, respectively. The increase in investing 
activities in 2023 was due to an increase in capital expenditures during 2023 to invest in new stores, store remodels, store merchandising, distribution, 
internal fleet and information technology assets. During 2023, the Company relocated one store, opened one store, and closed one store.

Financing Activities

Net cash (used in) provided by financing activities was ($45.9) million, $9.1 million and ($28.9) million in 2023, 2022 and 2021, respectively. Cash used in 
financing activities during 2023 included $65.4 million of payments against the line of credit net of $20.0 million of borrowings against the line of credit.  

Critical Accounting Policies and Estimates

Our financial statements are prepared in accordance with GAAP. The preparation of our financial statements and related disclosures requires us to make 
estimates, assumptions, and judgments that affect the reported amount of assets, liabilities, revenues, costs and expenses, and related disclosures. We base 
our estimates and assumptions on historical experience and other factors that we believe to be reasonable under the circumstances, but all such estimates 
and assumptions are inherently uncertain and unpredictable. We evaluate our estimates and assumptions on an ongoing basis. Actual results may differ 
from those estimates and assumptions, and it is possible that other professionals, applying their own judgment to the same facts and circumstances, could 
develop and support alternative estimates and assumptions that would result in material changes to our operating results and financial condition. Our most 
critical accounting policies are summarized below. For further information on our critical and other significant accounting policies, see the notes to the 
consolidated financial statements included in this report.

Recognition of Revenue

Description: Revenues are recognized when control of promised goods or services is transferred to our customers, in an amount that reflects the 
consideration received in exchange for those goods or services. We recognize service revenue, which consists primarily of freight charges for home 
delivery, when the service has been rendered. We are required to charge and collect sales and other taxes on sales to our customers and remit these taxes 
back to government authorities. Total revenues do not include sales tax because we are a pass-through conduit for collecting and remitting sales tax. 

Judgement and uncertainties involved in the estimate:  Net sales are reduced by an allowance for anticipated sales returns that we estimate based on 
historical returns. Our process to establish a sales return reserve contains uncertainties because it requires management to make assumptions and to apply 
judgment to estimate future sales returns and exchanges.  Merchandise exchanges are not considered merchandise returns and, therefore, are excluded when 
calculating the sales returns reserve.  

Effect if actual results differ from the assumptions:  Actual return trends have not varied significantly from estimated amounts in prior periods. However, if 
the nature of sales returns changes significantly, our sales could be adversely impacted. A 10% change in our sales returns reserves and related return assets 
at December 31, 2023 would have had a $0.2 million net impact on operating income during fiscal 2023.

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Inventory Valuation and Shrinkage 

Description: Our inventory consists of manufactured items and purchased merchandise held for resale. Inventories are stated at the lower of cost 
(determined using the moving average cost method) or net realizable value. We capitalize the cost of inbound freight, duties, and receiving and handling 
costs to bring purchased materials into our distribution network. The labor and overhead costs incurred in connection with the production process are 
included in the value of manufactured finished goods.

Judgement and uncertainties involved in the estimate: We provide provisions for losses related to shrinkage and other amounts that are otherwise not 
expected to be fully recoverable. These provisions are calculated based on historical shrinkage, selling price, margin and current business trends. These 
estimates have calculations that require management to make assumptions based on the current rate of sales, age, salability and profitability of inventory, 
historical percentages that can be affected by changes in our merchandising mix, customer preferences, rates of sell through and changes in actual 
shrinkage trends.

Effect if actual results differ from the assumptions: We do not believe there is a reasonable likelihood that there will be a material change in the 
assumptions we use to calculate our inventory provisions. However, if actual results are not consistent with our estimates and assumptions, we may be 
exposed to losses that could be material. A 10% change in our inventory valuation and shrinkage reserves at December 31, 2023 would have had a $0.1 
million net impact on operating income during fiscal 2023.

Property, Plant and Equipment

Description: Property, plant and equipment are carried at cost less accumulated depreciation, which is amortized over the useful life of the assets. 
Leasehold improvements are amortized over the shorter of their estimated useful lives or lease period (including expected renewal periods). Property, plant, 
equipment, and right of use assets are evaluated for impairment whenever events or changes in circumstances indicate that the carrying value may not be 
recoverable. The evaluation is performed at the lowest level of identifiable cash flows independent of other assets, which typically occurs at an individual 
store level. An impairment loss is recognized when estimated undiscounted future cash flows from the operations and/or disposition of the assets are less 
than the carrying amount.

Judgement and uncertainties involved in the estimate: Significant assumptions used in developing undiscounted cash flow analyses include estimates of 
future sales, gross margin and operating expenses. Measurement of an impairment loss is based on the excess of the carrying amount of the asset group 
over its fair value. Fair value is measured using discounted cash flows or independent opinions of value, as appropriate. Significant assumptions used in the 
fair value analyses include estimates of future sales, gross margin, operating expenses, comparable market rents and discount rates.

Effect if actual results differ from the assumptions: If actual results are not consistent with our estimates and assumptions used in determining future cash 
flows and asset fair values, we may be exposed to losses that could be material. During the fiscal years ended December 31, 2023, 2022 and 2021, the 
Company recorded asset impairment charges of $1.0 million, $0.4 million and $0.7 million, respectively, which were classified in selling, general and 
administrative expenses.

Income Taxes

Description: Deferred tax liabilities and assets are determined based on the difference between the financial statement basis and tax basis of assets and 
liabilities using enacted tax rates in effect for the year in which the differences are expected to reverse.

Judgement and uncertainties involved in the estimate: We estimate the degree to which tax assets and loss carryforwards will result in a benefit based on 
expected profitability by tax jurisdiction. A valuation allowance for such tax assets and loss carryforwards is provided when it is determined to be more 
likely than not that the benefit of such deferred tax asset will not be realized in future periods. If it becomes more likely than not that a tax asset will be 
used, the related valuation allowance on such assets would be reduced.

Effect if actual results differ from the assumptions:  If future taxable income is insufficient to realize the benefit of tax assets and loss carryforwards, we 
may be exposed to losses that could be material.

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK 

We are exposed to market risks in the ordinary course of our business. These risks primarily include inflation, interest rate risk, credit concentration risk 
and foreign currency exchange risk.

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Inflation 

Inflationary factors such as increases in the cost of our products and overhead costs may adversely affect our operating results. Our operating results are 
heavily dependent upon the prices paid to acquire man-made and natural stone products from our vendors around the world. Our cost of sales is subject to 
inflationary pressures and price fluctuations of the raw materials we use and other costs, including freight and labor costs. The cost to source our products 
has increased over the last couple of years due to an increase in international freight rates and vendor price increases, due in part to higher labor costs, 
energy prices and other inflationary pressures. Higher rates of inflation may have an adverse effect on our ability to maintain historical levels of gross profit 
and selling, general and administrative expenses as a percentage of revenues if the selling prices of our products do not increase with these increased costs. 
Historically, we have generally been able over time to offset, in whole or in part, the effects of inflation and price fluctuations through sales price increases 
and production efficiencies associated with technological enhancements and volume growth; however, we cannot reasonably estimate our ability to offset 
any increases in raw material prices or freight or labor costs or other inflationary pressures in the future. Such sustained inflationary pressures may have an 
adverse effect on our business, financial condition and results of operations if the selling prices of our products do not increase with these increased costs, 
or we cannot identify cost efficiencies.

Interest Rate Risk

We are exposed to interest rate risk through the investment of our cash and cash equivalents. Changes in interest rates affect the interest income that we 
earn in connection with these investments, and therefore impact our cash flows and results of operation. We are also exposed to interest rate risk in 
connection with borrowings under our credit facility.  Borrowings pursuant to our Credit Agreement initially bear interest at a rate per annum equal to: (i) 
Adjusted Term SOFR Rate (as defined in the Credit Agreement), plus a margin ranging from 1.25% to 1.75%; (ii) Adjusted Daily Simple SOFR (as 
defined in the Credit Agreement), plus a margin ranging from 1.25% to 1.75%; or (iii) the Alternate Base Rate (as defined in the Credit Agreement), plus a 
margin ranging from 0.25% to 0.75%. The margin is determined based on the Rent Adjusted Leverage Ratio (as defined in the Credit Agreement). Based 
upon balances and interest rates as of December 31, 2023, holding other variables constant, a one percentage point increase in interest rates for the next 12-
month period would not affect pre-tax earnings or cash flow as we had paid off our debt balance as of the end of the year.  

We currently do not engage in any interest rate hedging activity. We do not, and do not intend to, engage in the practice of trading derivative securities for 
profit.

Credit Concentration Risk

Financial instruments, which may subject us to concentration of credit risk, consist principally of cash deposits. We maintain cash balances at financial 
institutions with strong credit ratings. However, the amounts invested with financial institutions are generally in excess of FDIC insurance limits.

Foreign Currency Exchange Rate Risk

We are exposed to risks from foreign currency exchange rate fluctuations on the translation of our subsidiary based in China and on the purchase of goods 
in Chinese yuan. Purchases made in Chinese yuan were less than 15% of our total inventory purchases in both 2023 and 2022. Our exposure to foreign 
currency rate fluctuations is not significant to our financial condition or results of operations.

We currently do not engage in any exchange rate hedging activity and currently have no intention to do so in the foreseeable future. However, in the future, 
in an effort to mitigate losses associated with these risks, we may at times engage in these transactions. 

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Our consolidated financial statements and the reports of our independent registered public accounting firm, as listed under Part IV, Item 15. “Exhibits and 
Financial Statement Schedules,” are included as a separate section of this report beginning on page 37 and are incorporated herein by reference.

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE

None.

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ITEM 9A. CONTROLS AND PROCEDURES 

Disclosure Controls and Procedures.

We have established disclosure controls and procedures that are designed to ensure that information required to be disclosed in our reports filed or 
submitted under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the rules and forms of the SEC, 
and that information relating to the Company is accumulated and communicated to management, including our principal officers, as appropriate to allow 
timely decisions regarding required disclosure. Our Chief Executive Officer and Chief Financial Officer have evaluated the effectiveness of our disclosure 
controls and procedures as of December 31, 2023 and have concluded that our disclosure controls and procedures were not effective as of December 31, 
2023 due to the material weaknesses in our internal control over financial reporting as described below.

Management’s Annual Report on Internal Control over Financial Reporting

Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as defined in Rule 13a-15(f) 
promulgated under the Exchange Act. Internal control over financial reporting is a process designed by, or under the supervision of, our Chief Executive 
Officer and Chief Financial Officer and effected by our Board of Directors, management and other personnel, to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of our financial statements for external purposes in accordance with GAAP. Internal control over 
financial reporting includes policies and procedures that: (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the 
transactions and dispositions of an issuer’s assets; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of 
financial statements in accordance with GAAP, and that an issuer’s receipts and expenditures are being made only in accordance with authorizations of its 
management and directors; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition 
of an issuer’s assets that could have a material effect on the consolidated financial statements. A material weakness is a significant deficiency, or 
combination of significant deficiencies, in internal control over financial reporting, such that there is a reasonable possibility that a material misstatement of 
the annual or interim financial statements will not be prevented or detected on a timely basis. Because of its inherent limitations, internal control over 
financial reporting may not prevent or detect misstatements. Also, the application of any evaluation of effectiveness to future periods is subject to the risk 
that controls may become inadequate because of changes in conditions, or that compliance with the policies or procedures may deteriorate.

As required by Rule 13a-15(c) promulgated under the Exchange Act, our management, with the participation of our Chief Executive Officer and Chief 
Financial Officer, evaluated the effectiveness of our internal control over financial reporting as of December 31, 2023. Management’s assessment was 
based on criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission in Internal Control - Integrated Framework (2013 
Framework) (“COSO”). Based on management’s assessment, management has concluded that our internal control over financial reporting was not effective 
as of December 31, 2023 due to material weaknesses in the design effectiveness of the Company’s information technology general controls (“ITGCs”) and 
the operating effectiveness of the Company’s controls surrounding leases.  

The material weakness related to the Company’s ITGCs stems from deficiencies in user access controls, which did not adequately restrict access to the 
Company’s financial reporting system, did not ensure appropriate segregation of duties, and did not prevent unauthorized individuals from having the 
ability to create, post and modify journal entries. This material weakness also resulted in the ineffectiveness of automated and manual business process 
controls throughout our financial reporting and business transaction cycles that are dependent upon the affected ITGCs.

In addition, we previously identified a material weakness in internal control over financial reporting attributable to the breakdown in the operating 
effectiveness of our controls designed to identify and ensure timely recognition of new and modified leases, as disclosed in “Part I, Item 4 – Controls and 
Procedures” in our Form 10-Q prepared for the period ending September 30, 2023.  Since originally identifying this material weakness, we have identified 
additional deficiencies in the design and operating effectiveness of our controls to review key inputs underlying certain lease accounting calculations.    

These deficiencies resulted in an elevated risk that a material misstatement of our annual or interim financial statements would not be prevented or detected 
by other compensating controls. Notwithstanding the identified material weaknesses, we believe the consolidated financial statements included in this Form 
10-K fairly present, in all material respects, our financial condition, results of operations, and cash flows for the periods presented in conformity with 
GAAP. 

RSM US LLP, our independent registered public accounting firm, has issued a report on our internal control over financial reporting as of December 31, 
2023. See “Report of Independent Registered Public Accounting Firm – Opinion on Internal Control over Financial Reporting” of this report.

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Planned Remediation of Material Weaknesses

Management has actively engaged in implementing remediation plans to address the material weaknesses outlined above.  

With respect to the material weakness identified related to the Company’s ITGCs, the remediation efforts include the following actions, among others:

(cid:0) Restricting access in our enterprise resource planning (“ERP”) system to process transactions that could trigger a manual journal entry initiated 

outside of the park and post process for users who are responsible for reviewing account reconciliations. 

(cid:0) Adjusting access profiles in our ERP system to eliminate the ability for a user to modify and subsequently approve a manual journal entry.
(cid:0) Designing and implementing a new monitoring control to identify and assess the appropriateness of any change made to a manual journal entry by 

the same user who approved the manual journal entry.

(cid:0) Developing a new control to identify and assess the appropriateness of transactions processed in our ERP system that generate accounting entries 

initiated individuals who are responsible for reviewing account reconciliations.

(cid:0) Refining the control to identify access profiles in our ERP system that result in segregation of duties risks. 

With respect to the material weakness surrounding the Company’s lease accounting, management has taken the following steps to remediate the 
deficiencies identified:

(cid:0) Reviewed all new leases and lease amendments entered into during 2023 and confirmed that our accounting records have been updated to reflect 

the terms of the new leases and lease amendments.

(cid:0) Transitioned responsibility to certify the completeness of the population of new and amended leases each quarter to a new control operator who is 
responsible for oversight of lease negotiations. We have provided training to our new control operator and set clear expectations with respect to 
our controls involving the accounting for leases.

In future periods, management will take additional measures to enhance its controls to review key inputs used in its lease accounting calculations.

We have started implementing, for the material weakness related to the ITCGs, and continue to implement, for the material weakness relating to the 
Company’s lease accounting, the remediation steps outlined above.  Each identified material weakness in internal control over financial reporting will not 
be considered remediated until the applicable controls have been in operation for a sufficient period of time for our management to conclude that such 
material weakness has been remediated.  We will continue to assess the effectiveness of our remediation efforts in connection with our evaluations of 
internal control over financial reporting. No assurance can be made that our remediation efforts will be completed in a timely manner or that the updated 
controls and procedures associated with such efforts will be deemed adequate after being subjected to testing. 

Changes in Internal Control over Financial Reporting 

Other than the changes discussed above, there were no changes in internal control over financial reporting (as defined by Rule 13a-15(f) under the 
Exchange Act) during the quarter ended December 31, 2023 that have materially affected, or are reasonably likely to materially affect, our internal control 
over financial reporting.

Inherent Limitations on Effectiveness of Controls

Our management, including our Chief Executive Officer and Chief Financial Officer, intends that our disclosure controls and procedures and internal 
control over financial reporting are designed to provide reasonable assurance of achieving their objectives. However, our management does not expect that 
our disclosure controls and procedures or our internal control over financial reporting will prevent all errors and all fraud. A control system, no matter how 
well conceived and operated, can provide only reasonable, not absolute, assurance that the objectives of the control system are met. Further, the design of a 
control system must reflect the fact that there are resource constraints, and the benefits of controls must be considered relative to their costs. Because of the 
inherent limitations in all control systems, no evaluation of controls can provide absolute assurance that all control issues and instances of fraud, if any, 
have been detected. These inherent limitations include the realities that judgments in decision-making can be faulty, and that breakdowns can occur because 
of a simple error or mistake. Additionally, controls can be circumvented by the individual acts of some persons, by collusion of two or more people or by 
management override of the controls. The design of any system of controls also is based in part upon certain assumptions about the likelihood of future 
events, and there can be no assurance that any design will succeed in achieving its stated goals under all potential future conditions; over time, controls may 
become inadequate because of 

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changes in conditions, or the degree of compliance with policies or procedures may deteriorate. Because of the inherent limitations in a cost effective 
control system, misstatements due to error or fraud may occur and not be detected.

ITEM 9B. OTHER INFORMATION

Rule 10b5-1 Trading Plans

During the quarter ended December 31, 2023, none of the Company’s directors or executive officers adopted, modified or terminated any contract, 
instruction or written plan for the purchase or sale of Company securities that was intended to satisfy the affirmative defense conditions of Rule 10b5-1(c) 
of the Exchange Act or any “non-Rule 10b5-1 trading arrangement” (as defined in Item 408(c) of Regulation S-K).

ITEM 9C. DISCLOSURE REGARDING FOREIGN JURISDICTIONS THAT PREVENT INSPECTIONS

Not applicable. 

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PART III

Certain information required by Part III is incorporated by reference from our definitive Proxy Statement for the Annual Meeting of Stockholders, which is 
currently scheduled to be held on June 18, 2024 (the “Proxy Statement”), or an amendment to this Form 10-K, which we intend to file with the SEC within 
120 days after the fiscal year end covered by this report. Except for those portions specifically incorporated in this Form 10-K by reference to the Proxy 
Statement, no other portions of the Proxy Statement are deemed to be filed as part of this Form 10-K.

ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

The following sections of the Proxy Statement are incorporated herein by reference:

(cid:0) Proposal 1 – Election of Directors
(cid:0) Information about our Executive Officers
(cid:0) Certain Relationships and Related Transactions
(cid:0) Delinquent Section 16(a) Reports

We have adopted a Code of Business Conduct and Ethics that applies to all of our officers, directors and employees. The Code of Business Conduct and 
Ethics is available on the “Investor Relations” section of our website, at http://investors.tileshop.com, under the “Corporate Governance—Governance 
Documents” heading. We intend to satisfy the disclosure requirement under Item 5.05 of Form 8-K regarding an amendment to, or waiver from, a provision 
of our Code of Ethics and Business Conduct by posting such information on our website at the web address and location specified above within four 
business days following the date of the amendment or waiver. 

ITEM 11. EXECUTIVE COMPENSATION

The following sections of the Proxy Statement are incorporated herein by reference:

(cid:0) Executive Compensation
(cid:0) Director Compensation
(cid:0) Pay Ratio
(cid:0) Pay Versus Performance 
(cid:0) Proposal 1 – Election of Directors – Committees of the Board of Directors – Compensation Committee Interlocks and Insider Participation
(cid:0) Proposal 1 – Election of Directors – Information Regarding the Board of Directors and Corporate Governance – Oversight of Risk Management

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER 
MATTERS

The following section of the Proxy Statement is incorporated herein by reference:

(cid:0) Security Ownership of Certain Beneficial Owners and Management

The following table presents our equity compensation plan information as of December 31, 2023:

EQUITY COMPENSATION PLAN INFORMATION

Plan Category
Equity compensation plans approved by stockholders
Equity compensation plans not approved by stockholders
Total

(a)
Number of securities
to be issued upon
exercise of 
outstanding options, 
warrants and rights

(b)
Weighted average
 exercise price of
 outstanding
 options, warrants and 
rights ($)

(c)
Number of securities
 remaining available for
 future issuance under
 equity compensation plans (excluding 
securities reflected in column (a))

 310,717 (1)

 -  
 310,717  

 7.51  
 -  
 7.51  

 3,253,747 (2)

 -  
 3,253,747  

(1)

(2)

Represents shares of common stock to be issued upon exercise of outstanding options to purchase common stock granted pursuant to the 2012 
Plan and 2021 Plan as of December 31, 2023.
All shares available for future issuance are under the 2021 Plan.

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ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

The following sections of the Proxy Statement are incorporated herein by reference:

(cid:0) Proposal 1 – Election of Directors – Information Regarding the Board of Directors and Corporate Governance – Independence of the Board of 

Directors

(cid:0) Certain Relationships and Related Transactions

ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES

The following section of the Proxy Statement is incorporated herein by reference:

(cid:0) Proposal 3 – Ratification of Appointment of Independent Registered Public Accounting Firm

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ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES

PART IV

(a)  Documents filed as part of report

1.  Financial Statements

The following consolidated financial statements of the Company and its subsidiaries are filed as part of this Form 10-K:

Reports of Independent Registered Public Accounting Firm (PCAOB ID: 49)
Report of Independent Registered Public Accounting Firm (PCAOB ID: 42)
Consolidated Balance Sheets as of December 31, 2023 and 2022
Consolidated Statements of Income for the years ended December 31, 2023, 2022, and 2021
Consolidated Statements of Comprehensive Income for the years ended December 31, 2023, 2022, and 2021
Consolidated Statements of Stockholders’ Equity for the years ended December 31, 2023, 2022, and 2021
Consolidated Statements of Cash Flows for the years ended December 31, 2023, 2022, and 2021

(i)
(ii)
(iii)
(iv)
(v)
(vi)
(vii)
(viii)  Notes to Consolidated Financial Statements

2.  Financial Statement Schedules

#
38
42
43
44
45
46
47
48

The information required to be disclosed within Schedule II – Valuation and Qualifying Accounts is provided within the Consolidated Financial Statements 
of the Company filed as part of this Form 10-K.

3.  Exhibits

See “Exhibit Index” immediately preceding the signature page of this Form 10-K, which is incorporated herein by reference.

ITEM 16. FORM 10-K SUMMARY

Not applicable.

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Report of Independent Registered Public Accounting Firm

To the Shareholders and the Board of Directors of Tile Shop Holdings, Inc. and Subsidiaries

Opinion on the Financial Statements
We have audited the accompanying consolidated balance sheet of Tile Shop Holdings, Inc. and Subsidiaries (the Company) as of December 31, 2023, 
related consolidated statements of operations, comprehensive income, stockholders’ equity and cash flows, for the year then ended, and the related notes 
(collectively, the financial statements). In our opinion, the financial statements present fairly, in all material respects, the financial position of the Company 
as of December 31, 2023, and the results of its operations and its cash flows for the year then ended in conformity with accounting principles generally 
accepted in the United States of America.

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the Company's 
internal control over financial reporting as of December 31, 2023, based on criteria established in Internal Control — Integrated Framework issued by the 
Committee of Sponsoring Organizations of the Treadway Commission in 2013, and our report dated February 29, 2024 expressed an opinion that the 
Company had not maintained effective internal control over financial reporting as of December 31, 2023, based on criteria established in Internal Control 
— Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission in 2013.

Basis for Opinion
These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on the Company's financial 
statements based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company 
in accordance with U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable 
assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. Our audit included performing procedures 
to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. 
Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audit also included 
evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial 
statements. We believe that our audit provides a reasonable basis for our opinion.

Critical Audit Matter
The critical audit matter communicated below is a matter arising from the current period audit of the financial statements that was communicated or 
required to be communicated to the audit committee and that: (1) relates to accounts or disclosures that are material to the financial statements and (2) 
involved our especially challenging, subjective or complex judgments. The communication of critical audit matters does not alter in any way our opinion 
on the financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing separate opinions on the critical 
audit matter or on the accounts or disclosures to which it relates.

Retail Store Asset Impairment Assessment
As discussed in Notes 1, 3 and 6 to the consolidated financial statements, the Company reviews long-lived assets for impairment whenever events or 
changes in circumstances indicate that the carrying amount of these asset groups may exceed their fair values. The Company evaluates potential 
impairment losses at the individual retail store level, which is the lowest level at which cash flows can be identified. When events and circumstances 
indicate that the store assets may be impaired, the Company compares the undiscounted future cash flows estimated to be generated by the retail store to the
store’s asset group carrying amount. If the estimated undiscounted future cash flows related to the asset group are less than the carrying value, the Company 
performs an analysis to estimate the fair value of the asset group. An impairment may be recorded when the fair value of the asset group is less than its 
carrying value. The Company’s long-lived assets consisted of consolidated property, plant and equipment, net of $64.3 million and consolidated operating 
lease right of use assets balance of $129.1 million as of December 31, 2023. For the year ended December 31, 2023, the Company recorded an impairment 
charge of $1.0 million.

Management’s retail store asset impairment analyses involved a high degree of subjectivity due to the significant assumptions utilized in management’s 
store undiscounted cash flow analysis, including estimates of future revenue growth rates, gross margin, and operating expenses. In addition, significant 
assumptions are utilized in the store asset fair value analysis, including comparable market rents and discount rates. Given the high estimation uncertainty 
of management's assumptions, which can be affected by expectations about future market and economic conditions, performing audit procedures to 
evaluate management’s store undiscounted cash flow analysis and store asset fair value analysis required a high degree of auditor judgment and an increase 
in the nature and extent an audit effort, including the use of valuation specialists.

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Our audit procedures related to management’s retail store asset impairment assessment analyses included the following, among others: 

(cid:0) We tested the Company’s estimates of future undiscounted cash flows by store that included, among others, comparing the significant assumptions 
used by management, such as future revenue growth rates, gross margins, and operating expenses, to historical trends and further evaluated the 
projections of future cash flows for consistency with current industry and economic trends. 

(cid:0) We tested the mathematical accuracy of the Company’s impairment models and tested the underlying data used by management for completeness 

and accuracy by agreeing it to source data. 

(cid:0) We utilized internal valuation specialists to assist with testing management’s estimates of fair value through evaluating both the reasonableness of 
management’s methodology to determine fair value and the reasonableness of certain significant assumptions used by management, including 
market rents and discount rates, by comparing them to publicly available market data.

/s/ RSM US LLP

We have served as the Company's auditor since 2023.

Minneapolis, Minnesota
February 29, 2024

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To the Shareholders and the Board of Directors of Tile Shop Holdings, Inc. and Subsidiaries

Report of Independent Registered Public Accounting Firm

Opinion on the Internal Control Over Financial Reporting
We have audited Tile Shop Holdings, Inc. and Subsidiaries’ internal control over financial reporting as of December 31, 2023, based on criteria established 
in Internal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission in 2013. In our opinion, 
because of the effect of the material weaknesses described below on the achievement of the objectives of the control criteria, the Company has not 
maintained effective internal control over financial reporting as of December 31, 2023, based on criteria established in Internal Control — Integrated 
Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission in 2013.

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated 
financial statements as of and for the year ended December 31, 2023 of the Company and our report dated February 29, 2024 expressed an unqualified 
opinion.

A material weakness is a deficiency, or a combination of deficiencies, in internal control over financial reporting, such that there is a reasonable possibility 
that a material misstatement of the Company's annual or interim financial statements will not be prevented or detected on a timely basis. The following 
material weaknesses have been identified and included in management's assessment. 

There were deficiencies in the design and operation of the Company’s information technology general controls (ITGCs) around user access management, 
which did not adequately restrict access to the Company’s financial reporting systems, did not ensure appropriate segregation of duties, and did not prevent 
unauthorized users within the organization from having the ability to create, record, and modify journal entries. These deficiencies in ITGCs also results in 
the ineffectiveness of manual and automated business process controls that are dependent upon the affected ITGCs. 

There were deficiencies in the design and operation of the Company’s controls related to accounting for leases which did not ensure timely recognition of 
new and modified leases and did not ensure the appropriate review of key inputs underlying certain lease accounting calculations. 

These material weaknesses were considered in determining the nature, timing and extent of audit tests applied in our audit of the 2023 financial statements, 
and this report does not affect our report dated February 29, 2024 on those financial statements.

Basis for Opinion
The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of 
internal control over financial reporting in the accompanying Management’s Annual Report on Internal Control over Financial Reporting. Our 
responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting firm 
registered with the PCAOB and are required to be independent with respect to the Company in accordance with U.S. federal securities laws and the 
applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable 
assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an 
understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and 
operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary 
in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control Over Financial Reporting
A company's internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting 
and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company's internal control 
over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly 
reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit 
preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are 
being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding 
prevention or timely detection of unauthorized acquisition, use or disposition of the company's assets that could have a material effect on the financial 
statements.

40

 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of 
effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of 
compliance with the policies or procedures may deteriorate.

/s/ RSM US LLP

Minneapolis, Minnesota
February 29, 2024

41

 
 
 
 
Table of Contents

Report of Independent Registered Public Accounting Firm

The Board of Directors and Shareholders of
Tile Shop Holdings, Inc. and Subsidiaries 

Opinion on the Financial Statements

We have audited the accompanying consolidated balance sheet of Tile Shop Holdings, Inc. and Subsidiaries (the Company) as of December 31, 2022, the 
related consolidated statements of income, comprehensive income, stockholders’ equity and cash flows for each of the two years in the period ended 
December 31, 2022, and the related notes (collectively referred to as the “consolidated financial statements”). In our opinion, the consolidated financial 
statements present fairly, in all material respects, the financial position of the Company at December 31, 2022, and the results of its operations and its cash 
flows for each of the two years in the period ended December 31, 2022, in conformity with U.S. generally accepted accounting principles.

Basis for Opinion

These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on the Company’s financial 
statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the 
Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the 
PCAOB. 

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable 
assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. Our audits included performing 
procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to 
those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits 
also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the 
financial statements. We believe that our audits provide a reasonable basis for our opinion.

We served as the Company’s auditor from 2013 to 2023.

/s/Ernst & Young LLP

Minneapolis, Minnesota
March 2, 2023

42

 
 
 
 
 
 
 
Tile Shop Holdings, Inc. and Subsidiaries
Consolidated Balance Sheets
As of December 31, 2023 and 2022
(dollars in thousands, except per share data)

Table of Contents

Assets
Current assets:

Cash and cash equivalents
Restricted cash
Receivables, net
Inventories
Income tax receivable
Other current assets, net
Total Current Assets
Property, plant and equipment, net
Right of use asset
Deferred tax assets
Other assets
Total Assets

Liabilities and Stockholders' Equity
Current liabilities:
Accounts payable
Income tax payable
Current portion of lease liability
Other accrued liabilities

Total Current Liabilities
Long-term debt, net
Long-term lease liability, net
Other long-term liabilities
Total Liabilities

Stockholders’ Equity:
Common stock, par value: $0.0001; authorized: 100,000,000 shares; issued and outstanding: 44,510,779 and 
44,377,445 shares, respectively
Preferred stock, par value: $0.0001; authorized: 10,000,000 shares; issued and outstanding: 0 shares
Additional paid-in capital
Accumulated deficit
Accumulated other comprehensive loss
Total Stockholders' Equity
Total Liabilities and Stockholders' Equity

See accompanying Notes to Consolidated Financial Statements.

43

December 31,
2023

December 31,
2022

  $

  $

  $

  $

 8,620   $
 -  
 2,882  
 93,679  
 129  
 9,248  
 114,558  
 64,317  
 129,092  
 5,256  
 3,449  
 316,672   $

 23,345   $
 1,135  
 27,265  
 27,000  
 78,745  
 -  
 112,697  
 5,543  
 196,985  

 4  
 -  
 128,861  
 (9,109) 
 (69) 
 119,687  
 316,672   $

 5,948
 1,811
 3,411
 120,952
 3,859
 10,422
 146,403
 71,095
 118,501
 6,536
 3,287
 345,822

 23,506
 3
 27,866
 31,916
 83,291
 45,400
 103,353
 5,009
 237,053

 4
 -
 127,997
 (19,180)
 (52)
 108,769
 345,822

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Net sales
Cost of sales
Gross profit
Selling, general and administrative expenses
Income from operations
Interest expense
Income before income taxes
Provision for income taxes
Net income

Income per common share:

Basic
Diluted

Weighted average shares outstanding:

Basic
Diluted

Tile Shop Holdings, Inc. and Subsidiaries
Consolidated Statements of Income
For the years ended December 31, 2023, 2022 and 2021
(dollars in thousands, except per share data)

2023

2022

2021

$

$

$
$

 377,146  
 134,085  
 243,061  
 226,903  
 16,158  
 (2,164) 
 13,994  
 (3,923) 
 10,071  

 0.23  
 0.23  

$

$

$
$

 394,702  
 135,765  
 258,937  
 236,328  
 22,609  
 (1,579) 
 21,030  
 (5,327) 
 15,703  

 0.32  
 0.32  

$

$

$
$

 370,700
 117,570
 253,130
 232,520
 20,610
 (656)
 19,954
 (5,180)
 14,774

 0.29
 0.29

 43,424,089  
 43,620,790  

 48,855,701  
 49,247,047  

 50,393,980
 51,085,463

See accompanying Notes to Consolidated Financial Statements.

44

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Net income
Currency translation adjustment
Other comprehensive (loss) income
Comprehensive income

Tile Shop Holdings, Inc. and Subsidiaries
Consolidated Statements of Comprehensive Income 
For the years ended December 31, 2023, 2022 and 2021
(dollars in thousands)

2023

2022

2021

  $

  $

 10,071   $
 (17)  
 (17)  
 10,054   $

 15,703   $
 (64)  
 (64)  
 15,639   $

 14,774
 24
 24
 14,798

See accompanying Notes to Consolidated Financial Statements.

45

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Tile Shop Holdings, Inc. and Subsidiaries
Consolidated Statements of Stockholders’ Equity
(dollars in thousands, except per share data)

Common stock

Shares

  Amount

Balance at January 1, 2021
Issuance of restricted shares
Cancellation of restricted shares
Stock based compensation
Tax withholdings related to net share settlements of stock 
based compensation awards
Dividends paid ($0.65 per share)
Foreign currency translation adjustments
Net income
Balance at December 31, 2021
Issuance of restricted shares
Cancellation of restricted shares
Stock based compensation
Tax withholdings related to net share settlements of stock 
based compensation awards
Repurchases of common stock
Foreign currency translation adjustments
Net income
Balance at December 31, 2022
Issuance of restricted shares
Issuance of common stock upon exercise of options
Cancellation of restricted shares
Stock based compensation
Tax withholdings related to net share settlements of stock 
based compensation awards
Foreign currency translation adjustments
Net income
Balance at December 31, 2023

 51,701,080   $
 421,547    
 (24,018)   
 -    

 (135,232)   
 -    
 -    
 -    
 51,963,377   $
 610,480    
 (264,513)   
 -    

 (126,673)   
 (7,805,226)   
 -    
 -    
 44,377,445   $
 611,154    
 1,790    
 (372,645)    
 -    

 (106,965)    
 -    
 -    
 44,510,779   $

Additional
 paid-in
 capital
 5   $ 158,556   $
 -    
 -    
 -    
 -    
 2,266    
 -    

Accumulated 
deficit
 (19,487)  $
 -    
 -    
 -    

 (953)   
 -    
 (32,949)   
 -    
 -    
 -    
 -    
 -    
 5   $ 126,920   $
 -    
 -    
 -    
 -    
 1,832    
 -    

 (755)   
 -    
 -    
 (1)   
 -    
 -    
 -    
 -    
 4   $ 127,997   $
 -    
 -    
 4    
 -    
 -    
 -    
 1,392   
 -    

 (532)    
 -    
 -    
 -    
 -    
 -    
 4   $ 128,861   $

 -    
 -    
 -    
 14,774    
 (4,713)  $
 -    
 -    
 -    

 -    
 (30,170)   
 -    
 15,703    
 (19,180)  $
 -    
 -    
 -    
 -    

 -    
 -    
 10,071    
 (9,109)  $

Accumulated other
 comprehensive
 (loss) income

 (12)  $
 -    
 -    
 -    

 -    
 -    
 24    
 -    
 12   $
 -    
 -    
 -    

 -    
 -    
 (64)   
 -    
 (52)  $
 -    
 -    
 -    
 -    

Total
 139,062
 -
 -
 2,266

 (953)
 (32,949)
 24
 14,774
 122,224
 -
 -
 1,832

 (755)
 (30,171)
 (64)
 15,703
 108,769
 -
 4
 -
 1,392

 -    
 (17)    
 -    
 (69)  $

 (532)
 (17)
 10,071
 119,687

See accompanying Notes to Consolidated Financial Statements.

46

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
 
 
Table of Contents

Tile Shop Holdings, Inc. and Subsidiaries
Consolidated Statements of Cash Flows
For the years ended December 31, 2023, 2022 and 2021
(dollars in thousands)

Cash Flows From Operating Activities

Net income

Adjustments to reconcile net income to net cash provided by operating activities:

Depreciation and amortization
Amortization of debt issuance costs
(Gain) loss on disposals of property, plant and equipment
Impairment charges
Non-cash lease expense
Stock based compensation
Deferred income taxes
Changes in operating assets and liabilities:

Receivables
Inventories
Other current assets, net
Accounts payable
Income tax receivable / payable
Accrued expenses and other liabilities

Net cash provided by operating activities

Cash Flows From Investing Activities

Purchases of property, plant and equipment
Proceeds from the sale of property, plant and equipment

Net cash used in investing activities

Cash Flows From Financing Activities

Payments of long-term debt and financing lease obligations
Advances on line of credit
Dividends paid
Proceeds from exercise of stock options
Repurchases of common stock
Employee taxes paid for shares withheld
Debt issuance costs

Net cash (used in) provided by financing activities

Effect of exchange rate changes on cash

Net change in cash, cash equivalents and restricted cash
Cash, cash equivalents and restricted cash beginning of period

Cash, cash equivalents and restricted cash end of period

Cash and cash equivalents
Restricted cash
Cash, cash equivalents and restricted cash end of period

Supplemental disclosure of cash flow information

Purchases of property, plant and equipment included in accounts payable and accrued expenses
Cash paid for interest
Cash (received) paid for income taxes, net of refunds

2023

For the years ended,
2022

2021

  $

 10,071   $

 15,703   $

 14,774

 21,229  
 257  
 (13) 
 1,027  
 25,844  
 1,392  
 1,280  

 528  
 27,272  
 3,316  
 123  
 4,861  
 (35,127) 
 62,060  

 (15,313) 
 58  
 (15,255) 

 (65,400) 
 20,000  
 -  
 4  
 -  
 (532) 
 -  
 (45,928) 
 (16) 
 861  
 7,759  
 8,620   $

 8,620   $
 -  
 8,620   $

 25,142  
 427  
 -  
 423  
 25,779  
 1,832  
 417  

 (209) 
 (23,777) 
 (2,676) 
 (8,057) 
 2,677  
 (34,966) 
 2,715  

 (14,027) 
 -  
 (14,027) 

 (50,000) 
 90,400  
 -  
 -  
 (30,171) 
 (755) 
 (360) 
 9,114  
 (56) 
 (2,254) 
 10,013  
 7,759   $

 5,948   $
 1,811  
 7,759   $

 27,379
 304
 82
 720
 24,832
 2,266
 (1,612)

 (226)
 (22,879)
 (1,128)
 15,873
 1,491
 (22,185)
 39,691

 (11,070)
 -
 (11,070)

 (5,000)
 10,000
 (32,949)
 -
 -
 (953)
 -
 (28,902)
 22
 (259)
 10,272
 10,013

 9,358
 655
 10,013

 430   $

 2,082  
 (2,218) 

 714   $

 1,257  
 2,231  

 34
 632
 5,298

  $

  $

  $

  $

See accompanying Notes to Consolidated Financial Statements.

47

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Note 1: Summary of Significant Accounting Policies

Nature of Business

Tile Shop Holdings, Inc. and Subsidiaries
Notes to Consolidated Financial Statements

The Tile Shop, LLC (“The Tile Shop”) was founded in 1985 and Tile Shop Holdings, Inc. (“Holdings,” and together with its wholly owned subsidiaries, 
including The Tile Shop, the “Company”) was incorporated in Delaware in June 2012. The Company is a specialty retailer of natural stone, man-made and 
luxury vinyl tiles, setting and maintenance materials, and related accessories in the United States. The Company’s assortment includes over 6,000 products 
from around the world. Natural stone products include marble, travertine, granite, quartz, sandstone, slate, and onyx tiles. Man-made products include 
ceramic, porcelain, glass, cement, wood look, metal and luxury vinyl tile. The majority of the tile products are sold under the Company's proprietary Rush 
River and Fired Earth brand names. The Company purchases tile products, accessories and tools directly from its network of suppliers. The Company 
manufactures its own setting and maintenance materials, such as thinset, grout and sealer, under the Superior brand name, as well as works with other 
suppliers to manufacture private label products. As of December 31, 2023, the Company operated 142 stores in 31 states and the District of Columbia, with 
an average size of approximately 20,000 square feet. 

Basis of Presentation

The consolidated financial statements of Holdings include the accounts of its wholly owned subsidiaries and variable interest entities for which the 
Company is the primary beneficiary. All significant intercompany transactions have been eliminated in consolidation.

Use of Estimates

The preparation of financial statements in conformity with generally accepted accounting principles in the United States (“GAAP”) requires management 
to make estimates and assumptions that affect the amounts reported in the consolidated financial statements. The Company’s estimates and judgments are 
based on historical experience and various other assumptions that it believes are reasonable under the circumstances. The amount of assets and liabilities 
reported on the Company's balance sheets and the amounts of income and expenses reported for each of the periods presented are affected by estimates and 
assumptions, which are used for, but not limited to, the accounting for revenue recognition and related reserves for sales returns, useful lives of property, 
plant and equipment, determining impairment of property, plant and equipment and right of use assets, accounting for leases, valuation of inventory, and 
income taxes. Actual results may differ from these estimates. 

Cash and Cash Equivalents

The Company had cash and cash equivalents of $8.6 million and $5.9 million at December 31, 2023 and 2022, respectively. The Company considers all 
highly liquid investments with an original maturity date of three months or less when purchased to be cash equivalents. The payments due from banks for 
debit and credit card transactions are generally received, or settled, within 24 to 48 hours of the transmission date. The Company considers all debit and 
credit card transactions that settle in less than seven days to be cash and cash equivalents. Amounts due from the banks for these transactions classified as 
cash and cash equivalents totaled $3.0 million and $1.6 million at December 31, 2023 and 2022, respectively.

Restricted Cash

Cash and cash equivalents that are restricted as to withdrawal or are under the terms of use for current operations are included in the restricted balance on 
the balance sheet. 

Trade Receivables

Trade receivables are carried at original invoice amount less an estimate made for doubtful accounts. Management determines the allowance for doubtful 
accounts on a specific identification basis and by leveraging information on historical losses, current conditions, and reasonable and supportable forecasts 
of future conditions. Trade receivables are written off when deemed uncollectible. Recoveries of trade receivables previously written off are recorded when 
received. The allowance for doubtful accounts was $0.3 million as of both December 31, 2023 and 2022. The Company does not accrue interest on 
accounts receivable.

Inventories

The Company’s inventory consists of manufactured items and purchased merchandise held for resale. Inventories are stated at the lower of cost (determined 
using the moving average cost method) or net realizable value. The Company capitalizes the cost of 

48

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Tile Shop Holdings, Inc. and Subsidiaries
Notes to Consolidated Financial Statements

inbound freight, duties, and receiving and handling costs to bring purchased materials into its distribution network. The labor and overhead costs incurred 
in connection with the production process are included in the value of manufactured finished goods. 

Inventories were comprised of the following as of December 31:

Finished goods
Raw materials
Total

2023

2022

(in thousands)

92,205   $
1,474  
93,679   $

119,517
1,435
120,952

  $

  $

The Company provides provisions for losses related to shrinkage and other amounts that are otherwise not expected to be fully recoverable. These 
provisions are calculated based on historical shrinkage, selling price, margin and current business trends. These estimates have calculations that require 
management to make assumptions based on the current rate of sales, age, salability and profitability of inventory, historical percentages that can be affected 
by changes in our merchandising mix, customer preferences, rates of sell through and changes in actual shrinkage trends. The provision for losses related to 
shrinkage and other amounts was $1.3 million and $0.7 million as of December 31, 2023 and 2022, respectively.

Income Taxes

The Company recognizes deferred tax liabilities and assets for the expected future tax consequences of events that have been included in the financial 
statements or tax returns. Deferred tax liabilities and assets are determined based on the difference between the financial statement basis and tax basis of 
assets and liabilities using enacted tax rates in effect for the year in which the differences are expected to reverse. The Company estimates the degree to 
which tax assets and credit carryforwards will result in a benefit based on expected profitability by tax jurisdiction. A valuation allowance for such tax 
assets and loss carryforwards is provided when it is determined to be more likely than not that the benefit of such deferred tax asset will not be realized in 
future periods. If it becomes more likely than not that a tax asset will be used, the related valuation allowance on such assets would be reduced.

The Company records interest and penalties relating to uncertain tax positions in income tax expense. As of December 31, 2023 and 2022, the Company 
has not recognized any liabilities for uncertain tax positions nor has the Company accrued interest and penalties related to uncertain tax positions.

Revenue Recognition

Revenues are recognized when control of the promised goods or services is transferred to the Company’s customers, in an amount that reflects the 
consideration received in exchange for those goods or services. The Company recognizes service revenue, which consists primarily of freight charges for 
home delivery, when the service has been rendered. The Company is required to charge and collect sales and other taxes on sales to the 
Company's customers and remit these taxes back to government authorities. Total revenues do not include sales tax because the Company is a pass-through 
conduit for collecting and remitting sales tax. Sales are reduced by an allowance for anticipated sales returns that the Company estimates based on 
historical returns. 

The Company generally requires customers to pay a deposit when purchasing inventory that is not regularly carried at the store location, or not currently in 
stock. These deposits are included in other current accrued liabilities until the customer takes possession of the merchandise.

Sales Return Reserve

Customers may return purchased items for an exchange or refund. The process to establish a sales return reserve contains uncertainties because it requires 
management to make assumptions and to apply judgment to estimate future returns and exchanges. The customer may receive a refund or exchange the 
original product for a replacement of equal or similar quality for a period of two months from the time of original purchase. Products received back under 
this policy are reconditioned pursuant to state laws and resold. The Company records a reserve for estimated product returns, based on historical return 
trends together with current product sales performance. 

49

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Tile Shop Holdings, Inc. and Subsidiaries
Notes to Consolidated Financial Statements

Cost of Sales and Selling, General and Administrative Expenses

The primary costs classified in each major expense category are:

Cost of Sales

(cid:0) Materials cost;
(cid:0) Shipping and transportation expenses to bring products into the Company's distribution centers;
(cid:0) Customs and duty expenses;
(cid:0) Customer shipping and handling expenses;
(cid:0) Physical inventory losses;
(cid:0) Costs incurred at distribution centers in connection with the receiving process; and
(cid:0) Labor and overhead costs incurred to manufacture inventory

Selling, General & Administrative (sometimes referred to as “SG&A”) Expenses

(cid:0) All compensation costs for store, corporate and distribution employees;
(cid:0) Occupancy, utilities and maintenance costs of store and corporate facilities;
(cid:0) Shipping and transportation expenses to move inventory from the Company's distribution centers to the Company's stores; 
(cid:0) Depreciation and amortization; and
(cid:0) Advertising costs

Stock Based Compensation

The Company recognizes expense for its stock based compensation based on the fair value of the awards on the grant date. The Company may issue 
incentive awards in the form of stock options, restricted stock awards and other equity awards to employees and non-employee directors. Compensation 
expense is recognized on a straight-line basis over the requisite service period, net of actual forfeitures. Certain awards are also subject to forfeiture if the 
Company fails to attain its Adjusted EBITDA or Pretax Return on Capital Employed targets. The Company adjusts the cumulative expense recognized on 
awards with performance conditions based on a probability of achieving the performance condition. 

Concentration of Risk

Financial instruments that potentially subject the Company to concentrations of credit risk consist principally of cash and cash equivalents and bank 
deposits. By their nature, all such instruments involve risks, including credit risks of non-performance by counterparties. A substantial portion of the 
Company's cash and cash equivalents and bank deposits are invested with banks with high investment grade credit ratings.

Supplier Concentration

The Company purchases merchandise inventories from approximately 190 different suppliers worldwide. Significant suppliers are those that account for 
greater than 10% of the Company’s annual purchases.

During the year ended December 31, 2023, the Company purchased materials from two significant suppliers which represented a total of 25.5% of the 
Company’s total purchases. As of December 31, 2023, the accounts payable balance due to the significant suppliers was $0.6 million. During the year 
ended December 31, 2022, there were no suppliers considered significant suppliers.

Segments

The Company’s operations consist primarily of retail sales of natural stone, man-made and luxury vinyl tiles, setting and maintenance materials, and related 
accessories in stores located in the United States. The Company’s chief operating decision maker only reviews the consolidated results of the Company and 
accordingly, the Company has concluded it has one reportable segment.

Advertising Costs

Advertising costs were $9.1 million, $8.1 million and $6.1 million for the years ended December 31, 2023, 2022 and 2021, respectively, and are included in 
selling, general and administrative expenses in the consolidated statements of income. The 

50

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Tile Shop Holdings, Inc. and Subsidiaries
Notes to Consolidated Financial Statements

Company’s advertising consists primarily of digital media, direct marketing, events, traditional print media and mobile advertisements and is expensed at 
the time the media is distributed. 

Pre-opening Costs

The Company’s pre-opening costs are those typically associated with the opening of a new store and generally include rent expense, compensation costs 
and promotional costs. The Company expenses pre-opening costs as incurred which are recorded in selling, general and administrative expenses. During 
both the years ended December 31, 2023 and 2021, the Company recorded pre-opening costs of $0.1 million. During the year ended December 31, 2022, 
the Company did not record any pre-opening costs.

Property, Plant and Equipment

Property, plant and equipment and leasehold improvements are recorded at cost. Improvements are capitalized while repairs and maintenance costs are 
charged to selling, general and administrative expenses when incurred. Property, plant and equipment are depreciated or amortized using the straight-line 
method over each asset’s estimated useful life. Leasehold improvements and fixtures at leased locations are amortized using the straight-line method over 
the shorter of the lease term or the estimated useful life of the asset. The cost and accumulated depreciation of assets sold or otherwise disposed of are 
removed from the accounts and any gain or loss thereon is included in other income and expense.

Buildings and building improvements
Leasehold improvements
Furniture and fixtures
Machinery and equipment
Computer equipment and software
Vehicles

  Asset life (in years)

5
2
5
3

40
–
–
–
–
5

20
7
10
7

The Company evaluates potential impairment losses on long-lived assets used in operations at the individual retail store level, which is the lowest level at 
which cash flows can be identified, when events and circumstances indicate that the assets may be impaired, and the undiscounted cash flows estimated to 
be generated by those assets are less than the carrying amounts of those assets. If impairment exists and the undiscounted cash flows estimated to be 
generated by those assets are less than the carrying amount of those assets, an impairment loss is recorded based on the excess of the carrying value of the 
asset group over its fair value. Fair value is measured using discounted cash flows or independent opinions of value, as appropriate. During the fiscal years 
ended December 31, 2023, 2022 and 2021, the Company recorded asset impairment charges of $1.0 million, $0.4 million and $0.7 million, respectively, 
which were classified in selling, general and administrative expenses.

Internal Use Software

The Company capitalizes software development costs incurred during the application development stage related to new software or major enhancements to 
the functionality of existing software that is developed solely to meet the Company’s internal operational needs and when there are no plans to market the 
software externally. Costs capitalized include external direct costs of materials and services and internal compensation costs. Any costs during the 
preliminary project stage or related to training or maintenance are expensed as incurred. Capitalization ceases when the software project is substantially 
complete and ready for its intended use. The capitalization and ongoing assessment of recoverability of development costs requires judgment by 
management with respect to certain external factors, including, but not limited to, technological and economic feasibility, and estimated economic life. As 
of December 31, 2023 and 2022, $2.8 million and $3.8 million was included in computer equipment and software, respectively. The internal use software 
costs are amortized over estimated useful lives of three to seven years.  There was $1.6 million, $2.0 million and $1.5 million of amortization expense 
related to capitalized software during the years ended December 31, 2023, 2022 and 2021, respectively.

The Company licenses software for internal use from third parties.  The Company accounts for costs associated with software contracts considered cloud 
computing arrangements as operating expenses. If a software contract gives the Company the right and it is feasible to take possession of the software, the 
Company recognizes an asset for the entire contractual cost and recognizes a liability for future payments under the license agreement.

The Company has contractual obligations related to software service arrangements with suppliers for fixed or minimum amounts.  Future minimum 
payments at December 31, 2023 for purchase obligations were $4.7 million. Amounts due under these 

51

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Tile Shop Holdings, Inc. and Subsidiaries
Notes to Consolidated Financial Statements

arrangements in 2024, 2025, 2026, 2027 and 2028 total $2.0 million, $1.2 million, $0.7 million, $0.4 million, and $0.4 million, respectively.

Leases

The Company determines if an arrangement is a lease at inception. Operating leases are included in right of use assets and lease liabilities on the 
consolidated balance sheets. The right of use assets and lease liabilities are recognized as the present value of the future minimum lease payments over the 
lease term at commencement date. As most of the leases do not provide an implicit rate, the Company uses its incremental borrowing rate based on the 
information available at commencement date in determining the present value of future payments. The right of use asset is also adjusted for any lease 
incentives received pursuant to the lease agreement. The Company’s lease terms may include options to extend or terminate the lease typically at its own 
discretion. The Company regularly evaluates the renewal options and when such options are reasonably certain of exercise, the Company includes the 
renewal period in its lease term. The Company does not apply the recognition requirements to short term leases.

Certain lease arrangements contain provisions requiring the Company to restore the leased property to its original condition at the end of the lease. The fair 
values of these obligations are recorded as liabilities on a discounted basis, which occurs at the time the Company enters into the lease arrangement. In the 
estimation of fair value, the Company uses assumptions and judgements regarding such factors as the existence of a legal obligation for an asset retirement 
obligation, estimated amounts and timing of settlements, discount rates and inflation rates. The costs associated with these liabilities are capitalized and 
depreciated over the lease term and the liabilities are accreted over the same period. Asset retirement obligations attributable to leases with a remaining 
lease term of 12 months or less are presented as other accrued liabilities.  As of December 31, 2023 and 2022, asset retirement obligations classified as 
other accrued liabilities were $0.1 million and $0.2 million, respectively.  Asset retirement obligations attributable to leases with a remaining lease term of 
12 months or more are presented as other long-term liabilities.  As of December 31, 2023 and 2022, asset retirement obligations classified as other long-
term liabilities were $3.5 million and $2.7 million, respectively.

Self-Insurance

The Company is self-insured for certain employee health and workers’ compensation claims. The Company estimates a liability for aggregate losses below 
stop-loss coverage limits based on estimates of the ultimate costs to be incurred to settle known claims and claims not reported as of the balance sheet date. 
The estimated liability is not discounted and is based on a number of assumptions and factors including historical trends, and economic conditions. As of 
both December 31, 2023 and 2022, an accrual of $1.1 million related to estimated employee health claims was included in other accrued liabilities. As of 
December 31, 2023 and 2022, an accrual of $1.5 million and $2.0 million related to estimated workers’ compensation claims was included in other accrued 
liabilities, respectively. 

The Company has standby letters of credit outstanding related to the Company's workers’ compensation and employee health insurance policies. As of 
December 31, 2023 and 2022, the standby letters of credit totaled $1.4 million and $2.4 million, respectively.

Note 2: Revenues

Revenues are recognized when control of the promised goods or services is transferred to the Company’s customers, in an amount that reflects the 
consideration received in exchange for those goods or services. Sales taxes are excluded from revenue.

The following table presents revenues disaggregated by product category:

Man-made tiles
Natural stone tiles
Setting and maintenance materials
Accessories
Delivery service

52

Years Ended December 31,
2023

2022

54 %
21  
15  
8  
2  
100 %

51 %
25  
15  
7  
2  
100 %

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Tile Shop Holdings, Inc. and Subsidiaries
Notes to Consolidated Financial Statements

The Company generates revenues by selling tile products, setting and maintenance materials, accessories, and delivery services to its customers through its 
store locations. The timing of revenue recognition coincides with the transfer of control of goods and services ordered by the customer, which falls into one 
of three categories described below:

(cid:0) Revenue recognized when an order is placed – If a customer places an order in a store and the contents of their order are available, the Company 

recognizes revenue concurrent with the exchange of goods for consideration from the customer.

(cid:0) Revenue recognized when an order is picked up – If a customer places an order for items held in a centralized distribution center, the Company 

requests a deposit from the customer at the time they place the order. Subsequently when the contents of the customer’s order are delivered to the 
store, the customer returns to the store and picks up the items that were ordered. The Company recognizes revenue on this transaction when the 
customer picks up their order.

(cid:0) Revenue recognized when an order is delivered – If a customer places an order in a store and requests delivery of their order, the Company 

prepares the contents of their order, initiates the delivery service, and recognizes revenue once the contents of the customer’s order are delivered.

The Company determines the transaction price of its contracts based on the pricing established at the time a customer places an order. The transaction price 
does not include sales tax as the Company is a pass-through conduit for collecting and remitting sales tax. Any discounts applied to an order are allocated 
proportionately to the base price of the goods and services ordered. Deposits made by customers are recorded in other accrued liabilities. Deferred revenues 
associated with customer deposits are recognized at the time the Company transfers control of the items ordered or renders the delivery service. In the event 
an order is partially fulfilled as of the end of a reporting period, revenue will be recognized based on the transaction price allocated to the goods delivered 
and services rendered. The customer deposit balance was $10.7 million and $11.3 million as of December 31, 2023 and 2022, respectively. Revenues 
recognized during the year ended December 31, 2023 that were included in the customer deposit balance as of the beginning of the period were 
$11.1 million.

The Company extends financing to qualified professional customers who apply for credit. The accounts receivable balance was $2.9 million and 
$3.4 million as of December 31, 2023 and 2022, respectively. Customers who qualify for an account receive 30-day payment terms. The Company expects 
that the customer will pay for the goods and services ordered within one year from the date the order is placed. Accordingly, the Company qualifies for the 
practical expedient outlined in ASC 606-10-32-18 and does not adjust the promised amount of consideration for the effects of the financing component. 

Customers may return purchased items for an exchange or refund. The Company records a reserve for estimated product returns based on the historical 
returns trends and the current product sales performance. The Company presents the sales returns reserve as an other current accrued liability and the 
estimated value of the inventory that will be returned as an other current asset in the Consolidated Balance Sheet. The components of the sales returns 
reserve reflected in the Consolidated Balance Sheet as of December 31, 2023 and 2022 are as follows:

Other current accrued liabilities
Other current assets
Sales returns reserve, net

53

December 31,
2023

December 31,
2022

(in thousands)
 3,640   $
 1,220  
 2,420   $

 4,993
 1,687
 3,306

  $

  $

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Tile Shop Holdings, Inc. and Subsidiaries
Notes to Consolidated Financial Statements

Note 3: Property, Plant and Equipment

Property, plant and equipment consisted of the following at December 31:

Land
Building and building improvements
Leasehold improvements
Furniture and fixtures
Machinery and equipment
Computer equipment and software
Vehicles
Construction in progress

Total property, plant and equipment

Less accumulated depreciation

Total property, plant and equipment, net

2023

2022

  $

(in thousands)
 904   $

 25,979  
 102,244  
 146,033  
 32,263  
 50,878  
 8,428  
 2,873  
 369,602  
 (305,285) 

  $

 64,317   $

 904
 25,835
 99,949
 148,298
 31,261
 49,313
 8,064
 1,648
 365,272
 (294,177)
 71,095

Depreciation expense on property and equipment, including financing leases, was $21.2 million, $25.1 million and $27.4 million for the years ended 
December 31, 2023, 2022 and 2021, respectively. Property, plant and equipment is measured at fair value when an impairment is recognized and the related 
assets are written down to fair value. During the years ended December 31, 2023, 2022 and 2021, the Company recorded asset impairment charges of 
$1.0 million, $0.4 million and $0.7 million, respectively.

Note 4: Other Accrued Liabilities

Other accrued liabilities consisted of the following at December 31:

Customer deposits
Sales returns reserve
Accrued wages and salaries
Payroll and sales taxes
Other current liabilities

Total other accrued liabilities

Note 5: Long-term Debt 

Long-term debt, net of debt issuance costs, consisted of the following at December 31:

Total debt obligations
Less: current portion
Debt obligations, net of current portion

2023

2022

(in thousands)

10,719   $
3,640  
5,523  
2,129  
4,989  
27,000   $

11,315
4,993
6,040
2,286
7,282
31,916

2023

2022

(in thousands)
 -   $
 -  
 -   $

 45,400
 -
 45,400

  $

  $

$

$

On September 30, 2022, Holdings and its operating subsidiary, The Tile Shop, and certain subsidiaries of each entered into a Credit Agreement with 
JPMorgan Chase Bank, N.A. and the lenders party thereto, including Fifth Third Bank (the “Credit Agreement”).  The Credit Agreement provides the 
Company with a senior credit facility consisting of a $75.0 million revolving line of credit through September 30, 2027.  Borrowings pursuant to the Credit 
Agreement initially bear interest at a rate per annum equal to: (i) Adjusted Term SOFR Rate (as defined in the Credit Agreement), plus a margin ranging 
from 1.25% to 1.75%; (ii) Adjusted Daily Simple SOFR (as defined in the Credit Agreement), plus a margin ranging from 1.25% to 1.75%; or (iii) the 
Alternate Base Rate (as defined in the Credit Agreement), plus a margin ranging from 0.25% to 0.75%. The margin is determined based on The Tile Shop’s 
Rent Adjusted Leverage Ratio (as defined in the Credit Agreement). 

The Credit Agreement is secured by virtually all of the assets of the Company, including, but not limited to, inventory, accounts receivable, equipment and 
general intangibles.  The Credit Agreement contains customary events of default, conditions to borrowing and restrictive covenants, including restrictions 
on the Company’s ability to dispose of assets, engage in acquisitions or mergers, make 

54

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Tile Shop Holdings, Inc. and Subsidiaries
Notes to Consolidated Financial Statements

distributions on or repurchases of capital stock, incur additional debt, incur liens or make investments.  The Credit Agreement also includes financial and 
other covenants, including covenants to maintain a Fixed Charge Coverage Ratio (as defined in the Credit Agreement) of no less than 1.20 to 1.00 and a 
Rent Adjusted Leverage Ratio (as defined in the Credit Agreement) of no greater than 3.50 to 1.00.  The Company was in compliance with the covenants as 
of December 31, 2023.

The Company had no borrowings outstanding on its line of credit as of December 31, 2023. The Company has standby letters of credit outstanding related 
to its workers’ compensation and medical insurance policies. As of December 31, 2023, standby letters of credit totaled $1.4 million.  As of December 31, 
2023, there was $73.6 million available for borrowing on the revolving line of credit, which may be used for maintaining the Company’s existing stores, 
purchasing additional merchandise inventory, and general corporate purposes.

Note 6: Leases

The Company leases its retail stores, certain distribution space, and office space. Leases generally have a term of ten to fifteen years, and contain renewal 
options. Assets acquired under operating leases are included in the Company’s right of use assets in the accompanying consolidated balance sheet. The 
depreciable life of assets and leasehold improvements is limited by the expected lease term.

Leases (in thousands)
Assets
Operating lease assets
Total leased assets

Liabilities
Current

Operating
Noncurrent
Operating

Total lease liabilities

Classification

Right of use asset

Current portion of lease liability

Long-term lease liability, net

Lease cost (in thousands)
Operating lease cost
Variable lease cost(1)
Short term lease cost
Net lease cost

Classification
SG&A expenses
SG&A expenses
SG&A expenses

December 31, 
2023

December 31, 
2022

 129,092   $
 129,092   $

 118,501
 118,501

 27,265   $

 112,697    
 139,962   $

 27,866

 103,353
 131,219

Year Ended December 31,
2022
2023

 36,023   $
 14,019    
 372    
 50,414   $

 33,286
 14,052
 424
 47,762

  $
  $

  $

  $

  $

  $

(1) Variable lease costs consist primarily of taxes, insurance, and common area or other maintenance costs for the Company’s leased facilities. 

Maturity of Lease Liabilities (in thousands)
2024
2025
2026
2027
2028
Thereafter
Total lease payments
Less: interest
Present value of lease liabilities

Other Information (in thousands)
Cash paid for amounts included in the measurement of lease liabilities

Operating cash flows from operating leases
Lease right-of-use assets obtained or modified in exchange for lease obligations

55

  $

  $

Operating Leases

 38,748
 35,900
 31,206
 24,893
 16,950
 28,904
 176,601
 (36,639)
 139,962

Year Ended December 31,

2023

2022

 $
  $

 (38,234)  $
 36,579   $

 (37,587)
 21,302

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
   
 
     
 
 
 
   
 
     
 
   
 
     
 
   
 
     
 
   
    
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
   
 
 
 
 
Table of Contents

Tile Shop Holdings, Inc. and Subsidiaries
Notes to Consolidated Financial Statements

Lease Term and Discount Rate
Weighted average remaining term (years)

Operating leases

Weighted average discount rate

Operating leases

December 31, 2023

December 31, 2022

 5.4  

 7.90 %  

 5.1  

 7.67 %

In July 2022, the Company entered into an agreement to modify one of its store leases. The terms of the agreement required the Company to vacate the 
store during the fourth quarter of 2022 in exchange for a $1.4 million lease incentive payment from the landlord.  During the fourth quarter, the Company 
fulfilled its obligation to close the store and received the $1.4 million lease incentive payment from the landlord.  The Company recognized the $1.4 
million benefit associated with the modified lease during the year ended December 31, 2022. The Company did not receive any lease incentives tied to a 
store closure or recognize a reduction to rent expense in connection with this type of lease incentive during the twelve months ended December 31, 2023.

Note 7: Fair Value of Financial Instruments

Fair value is the price that would be received to sell an asset or paid to transfer a liability (an exit price) in the principal or most advantageous market for 
the asset or liability in an orderly transaction between market participants on the measurement date. To measure fair value, the Company uses a three-tier 
valuation hierarchy based upon observable and non-observable inputs:

Level 1 – Unadjusted quoted prices that are available in active markets for the identical assets or liabilities at the measurement date.

Level 2 – Significant other observable inputs available at the measurement date, other than quoted prices included in Level 1, either directly or 
indirectly, including:

(cid:0) Quoted prices for similar assets or liabilities in active markets;
(cid:0) Quoted prices for identical or similar assets or liabilities in non-active markets;
(cid:0) Inputs other than quoted prices that are observable for the asset or liability; and
(cid:0) Inputs that are derived principally from or corroborated by other observable market data.

Level 3 – Significant unobservable inputs that cannot be corroborated by observable market data and reflect the use of significant management 
judgment. 

The following table sets forth by level within the fair value hierarchy the Company’s financial assets that were accounted for at fair value on a recurring 
basis at December 31, 2023 and 2022 according to the valuation techniques the Company uses to determine their fair values. There have been no transfers 
of assets among the fair value hierarchies presented.

Assets
Cash and cash equivalents
Restricted cash

Pricing
Category

  December 31, 2023   December 31, 2022

Fair Value at

Level 1
Level 1

  $

(in thousands)
 8,620   $
 -  

 5,948
 1,811

The following methods and assumptions were used to estimate the fair value of each class of financial instrument. There have been no changes in the 
valuation techniques used by the Company to value the Company’s financial instruments.

(cid:0) Cash and cash equivalents: Consists of cash on hand and bank deposits. The value was measured using quoted market prices in active markets. 

The carrying amount approximates fair value.

(cid:0) Restricted cash: Consists of cash and cash equivalents held in bank deposit accounts restricted as to withdrawal or that are under the terms of use 
for current operations. The value was measured using quoted market prices in active markets. The carrying amount approximates fair value.

The carrying value of accounts receivable and accounts payable approximates their estimated fair values due to the short maturities of these instruments.

56

 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
     
 
   
 
   
 
     
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Tile Shop Holdings, Inc. and Subsidiaries
Notes to Consolidated Financial Statements

Fair value measurements also apply to certain non-financial assets and liabilities measured at fair value on a nonrecurring basis. Property, plant and 
equipment and right of use assets are measured at fair value when an impairment is recognized and the related assets are written down to fair value. During 
the years ended December 31, 2023, 2022 and 2021, the Company recognized charges in selling, general, and administrative expenses to write-down 
property, plant, and equipment and right of use assets to their estimated fair values of $1.0 million, $0.4 million and $0.7 million, respectively. The 
Company measured the fair value of these assets based on projected cash flows, an estimated risk-adjusted rate of return, and market rental rates for 
comparable properties. The following table presents quantitative information about significant level 2 and level 3 inputs used to estimate the fair value of 
property, plant and equipment and right of use assets during the twelve months ended December 31, 2023:

Right of use assets (1)

   Fair Value   Valuation Technique   Category  
 $

 3,611   Discounted cash flow   Level 2   Market rental rates

Input

Range

Property, plant and equipment (1)

 $

 -   Discounted cash flow   Level 3   Revenue growth rate

  Level 3  

Discount rate

  Level 2  

Discount rate

  $14.50 to $33.44 per sq. ft. 

8.3% to 8.8%
3% to 20%
8.0% to 9.5%

(1) The fair value specifically relates to only those locations which had impairment charges during the twelve months ended December 31, 2023.

During the twelve months ended December 31, 2023, the Company recorded a $0.8 million adjustment to reflect an increase in its estimate of the fair value 
to restore leased property to its original condition at the end of the lease. The change in the estimated value of the Company’s asset retirement obligation 
resulted in a $0.8 million increase in property, plant and equipment and a $0.8 million increase in other long-term liabilities. The Company measured the 
fair value of its asset retirement obligation based on the estimated amounts and timing of settlements, an estimated risk adjusted rate of return, and expected 
inflation rates, which are considered Level 2 inputs.  The Company did not adjust its estimate of the fair value to restore leased property to its original 
condition during the twelve months ended December 31, 2022.

The carrying value of the Company’s borrowings under its Credit Agreement approximates fair value based upon Level 2 inputs of the market interest rates 
available to the Company for debt obligations with similar risks and maturities.

Note 8: Income per common share

Basic earnings per share is calculated by dividing net income by the weighted average number of shares outstanding during the period. Diluted earnings per 
share is calculated by dividing net income by the weighted average number of common shares outstanding, after taking into consideration all dilutive 
potential common shares outstanding during the period. 

Basic and diluted net income per share was calculated as follows:

Net income
Weighted average shares outstanding - basic

Effect of dilutive securities attributable to stock based awards

Weighted average shares outstanding - diluted

Basic net income per share
Diluted net income per share

Anti-dilutive securities excluded from earnings per share calculation

Note 9: Equity Incentive Plans 

Equity Plans:

2023
2021
2022
(in thousands, except share and per share data)

  $

 10,071   $

 15,703   $

 43,424,089  
 196,701  
 43,620,790  

 48,855,701  
 391,346  
 49,247,047  

 0.23   $
 0.23   $

 0.32   $
 0.32   $

 404,557  

 640,993  

  $
  $

 14,774
 50,393,980
 691,483
 51,085,463
 0.29
 0.29
 884,610

On July 20, 2021, the stockholders of the Company approved the Tile Shop Holdings, Inc. 2021 Omnibus Equity Compensation Plan (the “2021 Plan”).  
The 2021 Plan replaced the 2012 Omnibus Award Plan (the “Prior Plan”).  Awards granted under the Prior Plan that were outstanding on the date of 
stockholder approval remained outstanding in accordance with their terms.  The maximum number of shares that may be delivered with respect to awards 
under the 2021 Plan is 3,500,000 shares, subject to adjustment in certain circumstances. Shares tendered or withheld to pay the exercise price of a stock 
option or to cover tax withholding will not be added back to the number of shares available under the 2021 Plan. To the extent that any award under the 
2021 Plan, or any award granted under the Prior Plan prior to stockholder approval of the 2021 Plan, is forfeited, canceled, surrendered or otherwise 
terminated 

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Table of Contents

Tile Shop Holdings, Inc. and Subsidiaries
Notes to Consolidated Financial Statements

without the issuance of shares or an award is settled only in cash, the shares subject to such awards granted but not delivered will be added to the number of 
shares available for awards under the 2021 Plan.

Stock Options:

During the years ended December 31, 2023, 2022 and 2021, the Company did not grant any stock options to its employees. Prior to 2020, the Company 
granted stock options to its employees that included service condition requirements. The options provide for certain acceleration of vesting and cancellation 
of options under different circumstances, such as a change in control, death, disability and termination of service. The Company recognizes compensation 
expense on a straight-line basis over the requisite service period, net of actual forfeitures. 

Stock based compensation related to options for the years ended December 31, 2023, 2022 and 2021 was less than $0.1 million, $0.1 million, and 
$0.3 million, respectively, and was included in selling, general and administrative expenses in the consolidated statements of income. As of December 31, 
2023, all options outstanding were fully vested and all compensation cost has been recognized.  

The following table summarizes stock option activity during the years ended December 31, 2023, 2022 and 2021:

Balance, January 1, 2021
Granted
Exercised
Cancelled/Forfeited
Balance, December 31, 2021
Granted
Exercised
Cancelled/Forfeited
Balance, December 31, 2022
Granted
Exercised
Cancelled/Forfeited
Balance, December 31, 2023
Exercisable at December 31, 2023
Vested and expected to vest, December 31, 2023

Weighted
 Average
 Exercise
 Price

Weighted
Avg. Grant
Date 
Fair Value

 10.96   $
 -   $
 -   $
 11.03   $
 10.96   $
 -   $
 -   $
 10.53   $
 11.22   $
 -   $
 6.26   $
 18.33   $
 7.51   $
 7.51   $
 7.51   $

 5.16  
 -  
 -  
 4.90  
 5.19  
 -  
 -  
 5.45  
 4.82  
 -  
 2.57  
 8.58  
 3.17  
 3.17  
 3.17  

Shares

 1,010,447   $
 -   $
 -   $
 (104,502)  $
 905,945   $
 -   $
 -   $
 (347,878)  $
 558,067   $
 -   $
 (50,000)   $
 (197,350)  $
 310,717   $
 310,717   $
 310,717   $

Weighted Avg.
 Remaining
 Contractual
 Term (Years)

Aggregate
 Intrinsic
 Value
 (in thousands)

 4.6   $

 -

 3.7   $

 238

 4.2   $

 -

 3.8   $
    $
    $

 236
 -
 236

The aggregate intrinsic value is the difference between the exercise price and the closing price of the Company’s stock on December 31.

58

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Restricted Stock:

Tile Shop Holdings, Inc. and Subsidiaries
Notes to Consolidated Financial Statements

The Company awards restricted common shares to selected employees and non-employee directors. Recipients are not required to provide any 
consideration upon vesting of the award. Restricted stock awards are subject to certain restrictions on transfer, and all or part of the shares awarded may be 
subject to forfeiture upon the occurrence of certain events, including employment termination. Certain awards are also subject to forfeiture if the Company 
fails to attain its Adjusted EBITDA or Pretax Return on Capital Employed performance targets. The restricted common stock is valued at its grant date fair 
value and expensed over the requisite service period or the vesting term of the awards. The Company adjusts the cumulative expense recognized on awards 
with performance conditions based on the probability of achieving the performance condition.

The following table summarizes restricted stock activity during the years ended December 31, 2023, 2022 and 2021:

Nonvested, January 1, 2021
Granted
Vested
Forfeited
Nonvested, December 31, 2021
Granted
Vested
Forfeited
Nonvested, December 31, 2022
Granted
Vested
Forfeited
Nonvested, December 31, 2023

Shares
 1,642,497   $
 421,547   $
 (742,392)  $
 (24,018)  $
 1,297,634   $
 610,478   $
 (466,298)  $
 (264,912)  $
 1,176,902   $
 611,154   $
 (448,506)  $
 (372,645)  $
 966,905   $

Weighted Avg.
 Grant Date
 Fair Value

 2.48
 7.05
 2.61
 6.99
 3.81
 5.57
 3.99
 4.63
 4.46
 4.98
 3.47
 5.28
 4.93

The total expense associated with restricted stock for the years ended December 31, 2023, 2022, and 2021 was $1.4 million, $1.7 million, and 
$2.0 million, respectively. 

During 2021, the Company granted restricted share awards subject to forfeiture on the date the Company files its annual report on Form 10-K for each of 
the 2021, 2022 and 2023 fiscal years if the Company fails to attain certain Adjusted EBITDA margin performance targets in 2021, 2022 and 2023. In 
2022, the Company granted restricted share awards subject to forfeiture on the date the Company files its annual report on Form 10-K for each of the 
2022, 2023 and 2024 fiscal years if the Company fails to attain certain Pretax Return on Capital Employed performance targets in 2022, 2023 and 2024. In 
2023, the Company granted restricted share awards subject to forfeiture on the date the Company files its annual report on Form 10-K for each of the 
2023, 2024 and 2025 fiscal years if the Company fails to attain certain Pretax Return on Capital Employed performance targets in 2023, 2024 and 
2025. The Company did not attain any of the Adjusted EBITDA or Pretax Return on Capital Employed performance measures in 2023, and accordingly, 
did not record any expense in connection with the performance share awards in 2023. The Company anticipates cancelling 210,451 restricted shares on 
the date this Form 10-K is filed.

As of December 31, 2023, there was $2.7 million of total unrecognized expense related to unvested restricted stock awards, which are expected to vest, 
and will be expensed over a weighted average period of 1.4 years. The fair value of restricted stock granted in fiscal years 2023 and 2022 was $3.0 million 
and $3.4 million, respectively. The total fair value of restricted stock that vested in fiscal years 2023 and 2022 was $2.3 million and $1.9 million, 
respectively. Using the closing stock price of $7.36 on December 29, 2023 (the last trading day of fiscal 2023), the 966,905 restricted shares outstanding 
and expected to vest as of December 31, 2023 had an intrinsic value of $7.1 million.

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Note 10: Income Taxes

Tile Shop Holdings, Inc. and Subsidiaries
Notes to Consolidated Financial Statements

The components of the provision for income taxes consisted of the following:

Current

Federal
State
International

Total Current
Deferred

Federal
State
International
Total Deferred
Total (Provision) Benefit for Income Taxes

2023

Years Ended December 31,
2022
(in thousands)

2021

  $

  $

 (2,087)  $
 (556) 
 -  
 (2,643) 

 (794) 
 (486) 
 - 
 (1,280) 
 (3,923)  $

 (3,870)  $
 (1,040) 
 - 
 (4,910) 

 (91)  
 (281) 
 (45)  
 (417)  
 (5,327)  $

 (5,397)
 (1,390)
 (4)
 (6,791)

 1,698
 (131)
 44
 1,611
 (5,180)

A majority of the Company's pretax income is from domestic operations.

The following table reflects the effective income tax rate reconciliation for the years ended December 31, 2023, 2022 and 2021:

Federal statutory rate
State income taxes, net of the federal tax benefit
Stock based compensation
Tax credits
Other
Effective tax rate

2023

2022

2021

 21.0 %  
 5.9  
 1.6  
 (0.6) 
 0.1  
 28.0 %  

 21.0 %  
 5.5  
 (0.5) 
 (0.5) 
 (0.2) 
 25.3 %  

 21.0 %
 6.1  
 (1.3) 
 (0.2) 
 0.4  
 26.0 %

The Company’s effective tax rate was 28.0%, 25.3% and 26.0% during the years ended December 31, 2023, 2022 and 2021, respectively. The increase in 
the effective tax rate in 2023 when compared to 2022 was primarily due to an increase in tax expense associated with stock based compensation. The 
decrease in the effective tax rate in 2022 when compared to 2021 was primarily due to a decrease in the Company’s state taxes. 

60

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Tile Shop Holdings, Inc. and Subsidiaries
Notes to Consolidated Financial Statements

Components of net deferred income taxes were as follows at December 31:

Deferred income tax assets:
Section 743 carryforward
Inventory
Operating lease liabilities
Other
Total deferred income tax assets

Deferred income tax liabilities

Depreciation
Operating lease right-of-use assets
Other
Total deferred income tax liabilities
Net deferred income tax assets

2023

2022

(in thousands)

  $

  $

  $

 6,070   $
 1,787  
 36,083  
 2,790  
 46,730   $

 5,145  
 35,337  
 992  
 41,474  
 5,256   $

 7,764
 2,031
 33,901
 4,034
 47,730

 6,692
 32,693
 1,809
 41,194
 6,536

The Company has recognized the tax consequences of all foreign unremitted earnings and management has no specific plans to indefinitely reinvest the 
unremitted earnings of its foreign subsidiary as of December 31, 2023. As of December 31, 2023, the total undistributed earnings of the Company's non-
U.S. subsidiary was approximately $0.1 million. The Company has provided no deferred taxes on withholding taxes, state taxes, and foreign currency gains 
and losses due on the repatriation of those earnings.

The Company records interest and penalties through income tax expense relating to uncertain tax positions. As of December 31, 2023, 2022 and 2021, the 
Company has not recognized any liabilities for uncertain tax positions nor has the Company accrued interest and penalties related to uncertain tax positions.

The Company's federal, state, and foreign income tax returns are subject to audit. The Company is not currently under audit by federal, state, or foreign 
taxing authorities. The years open to examination include years ending 2020 to 2022 for federal income tax purposes, years ending 2019 to 2022 for state 
income tax purposes, and years ending 2020 to 2022 for foreign income tax purposes.

Note 11: New Markets Tax Credit

2016 New Markets Tax Credit

In December 2016, the Company entered into a financing transaction with U.S. Bank Community, LLC (“U.S. Bank”) related to a $9.2 million expansion 
of the Company’s facility in Durant, Oklahoma. U.S. Bank made a capital contribution to, and Tile Shop Lending, Inc. (“Tile Shop Lending”) made a loan 
to, Twain Investment Fund 192 LLC (the “Investment Fund”) under a qualified New Markets Tax Credit (“NMTC”) program. In this transaction, Tile Shop 
Lending loaned $6.7 million to the Investment Fund.  U.S. Bank also contributed $3.2 million to the Investment Fund and, by virtue of such contribution, 
was entitled to substantially all of the tax benefits derived from the NMTC, while the Company effectively received net loan proceeds equal to U.S. Bank’s 
contributions to the Investment Fund. This transaction included a put/call provision whereby the Company may have been obligated or entitled to 
repurchase U.S. Bank’s interest. The value attributed to the put/call prior to the exercise of the put option was de minimis. The NMTC was subject to 100% 
recapture for a period of seven years as provided in the Internal Revenue Code. The Company was required to be in compliance with various regulations 
and contractual provisions that apply to the NMTC arrangement. Non-compliance with applicable requirements could have resulted in projected tax 
benefits not being realized and, therefore, could have required the Company to indemnify U.S. Bank for any loss or recapture of NMTCs related to the 
financing until such time as the obligation to deliver tax benefits was relieved. No credit recaptures were required in connection with this arrangement.  In 
connection with this transaction, U.S. Bank contributed $3.2 million, net of syndication fees, to the Investment Fund. The Company incurred $1.3 million 
of syndication fees in connection with this transaction. The Company recognized the benefit of this net $1.9 million contribution over the seven-year 
compliance period as it was earned through the on-going compliance with the conditions of the NMTC program. 

In December 2023, U.S. Bank exercised the put option to sell its interest in the Investment Fund at the end of the tax credit recapture period. Upon closing, 
the balance in the Investment Fund that was previously classified as restricted cash in the Consolidated Balance Sheet was used to fund $0.1 million of 
closing costs. The remaining $0.5 million balance in the Investment Fund was transferred to the Company resulting in an increase in cash on the 
Consolidated Balance Sheet.  

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Note 12: Retirement Savings Plan

Tile Shop Holdings, Inc. and Subsidiaries
Notes to Consolidated Financial Statements

The Company has a 401(k) profit sharing plan covering substantially all full-time employees. Employee contributions are limited to the maximum amount 
allowable by the Internal Revenue Code. The Company matched employee contributions of $1.6 million in both 2023 and 2022, and $1.8 million in 2021. 
The Company made no discretionary contributions for any of the years presented.

Note 13: Quarterly Financial Data (Unaudited) 

Quarterly results of operations for the years ended December 31, 2023 and 2022 are summarized below (in thousands, except per share amounts):

First Quarter

Second Quarter

Third Quarter

Fourth Quarter

2023
Net sales
Gross profit
Income from operations
Net income
Basic earnings per share
Diluted earnings per share

2022
Net sales
Gross profit
Income from operations
Net income
Basic earnings per share
Diluted earnings per share

  $

  $

 102,019  
 65,538  
 4,125  
 2,512  
 0.06  
 0.06  

 102,471  
 66,845  
 4,736  
 3,513  
 0.07  
 0.07  

62

 98,557  
 63,302  
 7,734  
 5,079  
 0.12  
 0.12  

 107,604  
 71,018  
 9,778  
 6,914  
 0.14  
 0.13  

 92,112  
 59,563  
 2,829  
 1,844  
 0.04  
 0.04  

 97,154  
 64,612  
 5,503  
 3,823  
 0.08  
 0.08  

 84,458
 54,658
 1,470
 636
 0.01
 0.01

 87,473
 56,462
 2,592
 1,453
 0.03
 0.03

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
Table of Contents

Exhibit No.

3.1

3.2

3.3

4.1

4.2

10.1*

10.2*

10.3*

10.4*

10.5*

10.6*

10.7*

10.8*

10.9*

10.10*

10.11*

10.12*

10.13*

10.14*

10.15*

10.16*

10.17*

10.18*

TILE SHOP HOLDINGS, INC.
EXHIBIT INDEX

Description
Certificate of Incorporation of Tile Shop Holdings, Inc. – incorporated by reference to Exhibit 3.1 to the Company’s Form S-4 (Reg. No. 
333-182482) dated July 2, 2012.
Certificate of Amendment to the Certificate of Incorporation of Tile Shop Holdings, Inc. – incorporated by reference to Exhibit 3.2 to 
the Company’s Current Report on Form 8-K filed July 21, 2021.
Bylaws of Tile Shop Holdings, Inc. – incorporated by reference to Exhibit 3.2 to the Company’s Form S-4 (Reg. No. 333-182482) dated 
July 2, 2012.
Specimen Common Stock Certificate – incorporated by reference to Exhibit 4.1 of Amendment No. 1 to the Company’s Form S-4 (Reg. 
No. 333-182482) dated July 23, 2012.
Description of Tile Shop Holdings, Inc.’s Registered Securities – incorporated by reference to Exhibit 4.2 of the Company’s Annual 
Report on Form 10-K for the year ended December 31, 2022.
Tile Shop Holdings, Inc. 2012 Omnibus Award Plan (f/k/a 2012 Equity Award Plan) – incorporated by reference to Exhibit 10.1 to the 
Company’s Current Report on Form 8-K filed July 26, 2013.
Amended and Restated Amendment No. 1 to the Tile Shop Holdings, Inc. 2012 Omnibus Award Plan (f/k/a 2012 Equity Award Plan) – 
incorporated by reference to Exhibit 10.2 to the Company’s Current Report on Form 8-K filed July 26, 2013.
Form of Indemnification Agreement by and between Tile Shop Holdings, Inc. and each of its directors and executive officers – 
incorporated by reference to Exhibit 10.13 of Amendment No. 1 to the Company’s Form S-4 (Reg. No. 333-182482) dated July 23, 
2012.
Tile Shop Holdings, Inc. Form of Incentive Stock Option Agreement (2012 Plan) – incorporated by reference to Exhibit 10.3 to the 
Company’s Current Report on Form 8-K filed July 26, 2013.
Tile Shop Holdings, Inc. Form of Nonstatutory Stock Option Agreement (2012 Plan) – incorporated by reference to Exhibit 10.4 to the 
Company’s Current Report on Form 8-K filed July 26, 2013.
Tile Shop Holdings, Inc. Form of Stock Restriction Agreement (2012 Plan) – incorporated by reference to Exhibit 10.5 to the 
Company’s Current Report on Form 8-K filed July 26, 2013.
Tile Shop Holdings, Inc. Form of Stock Restriction Agreement (2012 Plan) – incorporated by reference to Exhibit 10.2 to the 
Company’s Quarterly Report on Form 10-Q for the quarter ended September 30, 2017.
Employment Agreement, dated February 19, 2018, between Tile Shop Holdings, Inc. and Cabell Lolmaugh – incorporated by reference 
to Exhibit 10.1 to the Company’s Current Report on Form 8-K filed February 21, 2018.
Employment Agreement, dated September 6, 2019, by and between Tile Shop Holdings, Inc. and Mark Davis – incorporated by 
reference to Exhibit 10.2 to the Company’s Quarterly Report on Form 10-Q for the quarter ended September 30, 2019.
Employment Agreement, dated October 16, 2020, by and between Tile Shop Holdings, Inc. and Joe Kinder – incorporated by reference 
to Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q for the quarter ended September 30, 2020.
Tile Shop Holdings, Inc. Form of Performance-Based Stock Restriction Agreement – incorporated by reference to Exhibit 10.20 to the 
Company’s Annual Report on Form 10-K for the year ended December 31, 2020.
Tile Shop Holdings, Inc. 2021 Omnibus Equity Compensation Plan – incorporated by reference to Exhibit 10.1 to the Company’s 
Current Report on Form 8-K filed July 21, 2021.
Form of Nonqualified Stock Option Agreement (2021 Plan) – incorporated by reference to Exhibit 10.2 to the Company’s Current 
Report on Form 8-K filed July 21, 2021.
Form of Incentive Stock Option Agreement (2021 Plan) – incorporated by reference to Exhibit 10.3 to the Company’s Current Report 
on Form 8-K filed July 21, 2021.
Form of Stock Restriction Agreement (2021 Plan) – incorporated by reference to Exhibit 10.4 to the Company’s Current Report on 
Form 8-K filed July 21, 2021.
Form of Performance-Based Stock Restriction Agreement (2021 Plan) – incorporated by reference to Exhibit 10.5 to the Company’s 
Current Report on Form 8-K filed July 21, 2021.
Form of Stock Restriction Agreement (2021 Plan) (2023) – incorporated by reference to Exhibit 10.19 of the Company’s Annual Report 
on Form 10-K for the year ended December 31, 2022. 
Form of Performance-Based Stock Restriction Agreement (2021 Plan) (2023) – incorporated by reference to Exhibit 10.20 of the 
Company’s Annual Report on Form 10-K for the year ended December 31, 2022. 

63

 
 
 
 
 
 
Table of Contents

10.19*

10.20***

10.21***

16.1

19.1
21.1

23.1
23.2
24.1
31.1
31.2
32.1**
32.2**
97.1
99.1

99.2

101

104

Employment Agreement, effective as of January 3, 2022, by and between Tile Shop Holdings, Inc. and Karla Lunan – incorporated by 
reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K filed December 23, 2021.
Credit Agreement, dated as of September 30, 2022, by and among The Tile Shop, LLC, as borrower and loan party, Tile Shop Holdings, 
Inc., Tile Shop Lending, Inc., and The Tile Shop of Michigan, LLC, as guarantors and loan parties, each lender from time to time party 
thereto, and JPMorgan Chase Bank, N.A., as administrative agent, sole bookrunner and sole lead arranger – incorporated by reference to 
Exhibit 10.1 to the Company’s Current Report on Form 8-K filed September 30, 2022.
Pledge and Security Agreement, dated as of September 30, 2022, by and among The Tile Shop, LLC, Tile Shop Holdings, Inc., Tile 
Shop Lending, Inc., and The Tile Shop of Michigan, LLC, as grantors, and JPMorgan Chase Bank, N.A., as administrative agent – 
incorporated by reference to Exhibit 10.2 to the Company’s Current Report on Form 8-K filed September 30, 2022.
Letter from Ernst & Young LLP to the Securities and Exchange Commission, dated May 25, 2023 – incorporated by reference to 
Exhibit 16.1 to the Company’s Current Report on Form 8-K filed May 25, 2023.
Tile Shop Holdings, Inc. Insider Trading Policy (last amended February 28, 2023) – filed herewith.
Subsidiaries of Tile Shop Holdings, Inc. – incorporated by reference to Exhibit 21.1 to the Company’s Annual Report on Form 10-K for 
the year ended December 31, 2017. 
Consent of RSM US LLP, independent registered public accounting firm – filed herewith. 
Consent of Ernst & Young LLP, independent registered public accounting firm – filed herewith. 
Power of Attorney (included on the “Signatures” page of this Annual Report on Form 10-K) – filed herewith. 
Certification by Chief Executive Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 – filed herewith.
Certification by Chief Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 – filed herewith.
Certification by Chief Executive Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 – furnished herewith.
Certification by Chief Financial Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 – furnished herewith.
Tile Shop Holdings, Inc. Compensation Recovery Policy (effective February 28, 2023) – filed herewith.
Director Standstill Commitment – incorporated by reference to Exhibit 99.1 to the Company’s Current Report on Form 8-K filed on 
January 13, 2020.
Stipulation of Settlement, dated August 7, 2020 – incorporated by reference to Exhibit 99.1 to the Company’s Current Report on Form 
8-K filed on August 7, 2020.
The following financial statements from the Annual Report on Form 10-K for the year ended December 31, 2023 are formatted in 
iXBRL (Inline eXtensible Business Reporting Language): (i) Consolidated Balance Sheets, (ii) Consolidated Statements of Income, (iii) 
Consolidated Statements of Comprehensive Income, (iv) Consolidated Statements of Stockholders’ Equity, (v) Consolidated Statements 
of Cash Flows, and (vi) the Notes to Consolidated Financial Statements – filed herewith.
Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101) – filed herewith.

___________________________

* Management compensatory plan or arrangement.

** These certifications are not deemed filed with the Securities and Exchange Commission and are not to be incorporated by reference in any filing we 
make under the Securities Act of 1933, as amended, or the Exchange Act.

*** Schedules and exhibits have been omitted pursuant to Regulation S-K, Item 601(a)(5). The Company will provide a copy of any omitted schedule or 
exhibit to the Securities and Exchange Commission or its staff upon request.

64

 
 
 
 
 
 
 
 
 
Table of Contents

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be 

signed on its behalf by the undersigned, thereunto duly authorized. 

SIGNATURES 

88

Date: February 29, 2024

TILE SHOP HOLDINGS, INC.

/s/ CABELL H. LOLMAUGH
Cabell H. Lolmaugh
Chief Executive Officer

65

 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

POWER OF ATTORNEY

Each person whose signature appears below constitutes CABELL H. LOLMAUGH, KARLA LUNAN and MARK B. DAVIS, or any of them, as 

his or her true and lawful attorney-in-fact and agent, with full power of substitution and resubstitution, for him or her and in his or her name, place and 
stead, in any and all capacities, to sign any or all amendments to this Annual Report on Form 10-K and to file the same, with all exhibits thereto, and other 
documents in connection therewith, with the Securities and Exchange Commission, granting unto said attorney-in-fact and agent, full power and authority 
to do and perform each and every act and thing requisite and necessary to be done in and about the premises, as fully to all intents and purposes as he or she 
might or could do in person, hereby ratifying and confirming all said attorney-in-fact and agent, or his or her substitute or substitutes, may lawfully do or 
cause to be done by virtue thereof. 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the 

Registrant and in the capacities and on the dates indicated. 

Signature 

Title

/s/ CABELL H. LOLMAUGH
Cabell H. Lolmaugh

Chief Executive Officer, Director
(Principal Executive Officer)

/s/ KARLA LUNAN
Karla Lunan

/s/ MARK B. DAVIS
Mark B. Davis

/s/ PETER H. KAMIN
Peter H. Kamin

/s/ MARK J. BONNEY
Mark J. Bonney

/s/ DEBORAH K. GLASSER
Deborah K. Glasser

/s/ PETER J. JACULLO, III
Peter J. Jacullo, III

/s/ LINDA SOLHEID
Linda Solheid

Date

February 29, 2024

February 29, 2024

February 29, 2024

Senior Vice President and Chief Financial Officer 
(Principal Financial Officer)

Vice President, Investor Relations, and Chief 
Accounting Officer (Principal Accounting Officer)

Director and Chairman of the Board of Directors

February 29, 2024

Director

Director

Director

Director

66

February 29, 2024

February 29, 2024

February 29, 2024

February 29, 2024

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Insider Trading Policy
Last Revision Date:  February 28, 2023

Exhibit 19.1

Tile Shop Holdings, Inc.
All Employees of Tile Shop 

Policy/Proc. No.:
Doc

Section:
Scope:
Owner:

                                 Holdings, Inc. and The Tile Shop, LLC

Compliance Officer

Application

This  Insider  Trading  Policy  (the  “Policy”)  applies  to  all  officers,  employees,  consultants  and  directors  and  former
directors who left the Board within the previous twelve (12) months (the “Associates”), immediate family members of,
and  other  individuals  who  share  a  household  with,  an  Associate,  and  any  person  or  entity,  including  corporations,
partnerships or trusts, whose transactions are directed by an Associate or are subject to such Associate’s influence
or control (collectively with the Associates, the “Covered Persons”)  of  Tile  Shop  Holdings,  Inc.  and  its  subsidiaries
(collectively, the “Company”).

This  Policy  concerns  (a)  transactions  in  the  Company’s  equity,  debt,  and  derivative  securities  (collectively,  the
“Securities”)  and  (b)  the  use  of  Material  Nonpublic  Information  (as  defined  below)  (i)  of  the  Company  and  (ii)
regarding other entities when such Material Nonpublic Information is obtained by an Associate in connection with the
Associate’s engagement with the Company.

Directors and executive officers who are subject to Section 16 of the Securities Exchange Act of 1934, and certain
other  employees  and  consultants  of  the  Company  with  access  to  Material  Nonpublic  Information,  are  subject  to
additional  restrictions.  As  set  forth  in  the  Addendum  hereto,  these  “Designated  Persons”  (i)  are  prohibited  from
trading  in  the  Company’s  securities  during  quarterly  blackout  periods  and  certain  event-specific  blackouts  and  (ii)
must pre-clear all transactions in the Company’s Securities.

General Policy

It is the strict policy of the Company that no Covered Person shall misuse Material Nonpublic Information obtained in
connection with the Covered Person’s relationship with the Company, including, but not limited to, engaging in any
transaction  in  the  Company’s  Securities  while  in  possession  of  Material  Nonpublic  Information  or  communicating
such Material Nonpublic Information to any individual outside of the Company.

Mandatory Provisions

1.
No Trading based on Material Nonpublic Information. No Covered Person shall engage in any transaction
involving a purchase or sale of the Company’s Securities (including any offer to purchase or sell) while the Covered
Person possesses Material Nonpublic Information concerning the Company. For the avoidance of doubt, gifts of the
Company’s securities are subject to this Policy. The period during which this prohibition applies begins on the date
that  the  Covered  Person  acquires  or  has  access  to  any  Material  Nonpublic  Information  concerning  the  Company,
and ends on the beginning of the third Trading Day (as defined below) following the date of public disclosure of such
information, or at such time as such nonpublic information ceases to be material. The term “Trading Day” means a
day  on  which  national  stock  exchanges  are  open  for  trading.  For  example,  if  Material  Nonpublic  Information  is
publicly  disclosed  before  the  market  opens  on  Wednesday,  trading  may  begin  on  Friday  morning;  if  such  Material
Nonpublic  Information  is  publicly  disclosed  during  the  day  or  after  the  market  closes  on  Wednesday,  trading  may
begin on the following Monday.

2.
Certain Exemptions. Notwithstanding the provisions of Section 1 hereof, Covered Persons may engage in
the  following  transactions  (each,  an  “Exempt Transaction”)  while  in  possession  of  Material  Nonpublic  Information,
provided  that  any  such  transaction  shall  be  cleared  with  the  Company’s  Chief  Financial  Officer  and  the  Covered
Person shall not simply assume that a transaction falls within an exemption:

 
 
 
 
 
Insider Trading Policy
Last Revision Date:  February 28, 2023

·

·

·

·

·

Acquisition  of  the  Company’s  Securities  pursuant  to  a  stock  incentive  plan  or  other  employee  benefit
plans (provided, however that this exemption does not apply to the sale of Securities so acquired);

Acquisition  of  the  Company’s  Securities  pursuant  to  a  previously  established  election  to  invest  in  a
Company-sponsored  employee  benefit  plan  (provided,  however  that  this  exemption  does  not  apply  to
the sale of Securities so acquired);

Acquisition  or  disposition  of  Securities  pursuant  to  a  previously  established  trading  plan  that  complies
with  the  requirements  of  Rule  10b5-1  promulgated  under  the  Securities  Exchange  Act  of  1934,  as
amended  (the  “Exchange Act”),  so  long  as  the  underlying  contract,  instruction  or  plan  itself  has  been
approved in accordance with the Policy; and

Acquisition or disposition of Securities as a result of a transfer by will or the laws of descent.

Acquisition, disposition or conversion of Securities in a transaction directly with the Company.

3.
No Tipping; Confidentiality of Nonpublic Information. No Covered Person may disclose to any other person
(“Tip”)  any  Material  Nonpublic  Information  pertaining  to  the  Company.  Further,  all  nonpublic  information  relating  to
the  Company  is  the  property  of  the  Company.  The  unauthorized  disclosure  of  all  such  nonpublic  information  is
forbidden regardless of its materiality. No Covered Person who knows of any Material Nonpublic Information about
the Company may communicate it to any person within the Company whose job does not require that information, or
outside of the Company to other persons, including but not limited to, family, friends, business associates, investors,
and consulting firms.

4.
Definition  of  Material  Nonpublic  Information.  “Material  Nonpublic  Information”  means  information  that  is
both  material  and  nonpublic.  Information  should  be  regarded  as  “material”  if  a  reasonable  person  would  attach
importance  to  such  information  in  determining  whether  to  buy,  sell  or  hold  a  company’s  equity,  debt,  or  derivative
securities. By way of illustration and not limitation, the following types of information may be material:

·

·

·

·

·

·

·

·

·

·

·

·

Financial results, quarterly or annual reports;

Projections of future earnings or losses;

Pending or proposed mergers, acquisitions, divestitures or joint ventures;

Information regarding a company’s products under development;

Impending bankruptcy or financial liquidity problems;

Gain or loss of a significant customer or supplier;

New product or service announcements of a significant nature;

Significant product or service problems, defects or modifications;

Significant pricing changes;

Stock splits;

New equity or debt offerings;

The  effects  of  any  natural  disaster,  terrorist  event  or  other  catastrophic  event  on  the  Company’s
business, including any epidemic or pandemic;

Page 2 of 2

 
 
 
 
Insider Trading Policy
Last Revision Date:  February 28, 2023

·

·

·

A significant cybersecurity event, such as a data breach; 

Actual or threatened litigation; or

Changes in senior management.

Information is considered to be “public” if it has been disseminated such that it is available to investors in the market
at large or if it has become a matter of public record as a result of governmental filings.

5.
Short-Term Trading.  The  Company  encourages  you  to  hold  Company  Securities  purchased  in  the  open
market for a minimum of six months and ideally longer. Associates are prohibited from holding Company securities in
a margin account, or pledging Company securities in connection with a loan, unless prior written approval has been
granted by the Chief Financial Officer. Executive officers and directors must hold securities for at least six months
after purchase pursuant to Section 16(b) of the Exchange Act.

6.
Prohibition against Short Selling. No Covered Person may engage in any transaction where the Covered
Person may benefit from a decline in the Company’s stock price (a “Short Sale”). While only officers or directors of
the Company are prohibited by law from engaging in Short Sales, the Company has adopted a policy prohibiting all
Covered Persons from engaging in such transactions. Specifically, no Covered Person may, directly or indirectly, sell
any Securities of the Company if the Covered Person (i) does not own the Securities sold or (ii) if the Securities are
owned, does not either deliver them against such sale within 20 days or does not deposit them in the mail or other
usual channels of transportation for such delivery within five (5) days.

No Investments in Derivatives of Company Securities. No Covered Person shall invest in Company-based
7.
derivative securities, including options, warrants, stock appreciation rights, or similar rights whose value is derived
from  the  value  of  any  equity  securities  of  the  Company.  This  prohibition  includes,  without  limitation,  trading  in
Company-based  put  or  call  option  contracts  or  trading  in  straddles.  However,  these  provisions  shall  not  prohibit
receiving, holding and exercising stock options, restricted stock units, or other derivative securities granted under the
Company’s equity compensation plans.

8.
Additional  Provisions  for  Covered  Persons.  Directors  and  officers  of  the  Company  and  certain  other
persons, defined in the Addendum to this Policy as “Designated Persons,” are required to comply with the trading
window,  pre-transaction  notification  procedures  and  other  restrictions  described  in  the  Addendum  to  this  Policy.  In
addition, all Company personnel are required to notify, and obtain pre-approval from, the Chief Financial Officer prior
to  entering  into,  modifying  or  terminating  a  Rule  10b5-1  trading  plan  (providing  a  copy  of  such  plan  and  any
supporting documentation). Upon confirmation from the Chief Financial Officer or his/her designee of the existence
of a trading window, such pre-transaction confirmation is valid until the end of the second full trading day following
such confirmation. The Company’s Chief Financial Officer shall maintain written records of requests by Designated
Persons for confirmation of a trading window, including the time such confirmation is provided.

Violations; Penalties

The Company has a zero tolerance policy regarding violations of this Policy by any Associate, and any violation by
an Associate will be met by the Company imposing sanctions up to and including termination and claw-back of any
unlawful gains. Any sanctions imposed by the Company will be in addition to, and not in lieu of, any consequences
imposed by under federal securities laws.

The Company’s Chief Financial Officer, with the assistance of external counsel, shall be responsible for overseeing
all  aspects  of  the  Company’s  Insider  Trading  Policy.  All  Associates  should  consult  the  Company’s  Chief  Financial
Officer  with  any  questions  they  might  have,  before  engaging  in  a  transaction  regarding  the  Company’s  Securities.
Officers  and  supervisors  (each,  a  “Control  Person”)  must  take  reasonable  measures  to  ensure  that  all  Associates
under the Control Person’s supervision who are reasonably likely to have access to Material Nonpublic Information
are  aware  of  insider  trading  laws.  Failure  to  do  so  can  subject  the  Control  Persons  to  liability.  Any  suspected
violation of insider trading laws or this Policy must be promptly reported in writing to the Company’s Chief Financial
Officer. Anyone who violates insider trading laws or this Policy is subject to disciplinary action up to and including
termination with cause.

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Under Federal securities laws, an individual who engages in insider trading is subject to:

·

·

·

·

Civil fines by the United States Securities and Exchange Commission (the “SEC”) of up to three times
the profit gained or loss avoided;

Injunctive action by the SEC;

Private actions for rescission or damages; and

Criminal fines up to $5 million and a prison sentence up to 20 years.

The Company, as well as any implicated Control Person, is subject to liability if the Company or the Control Person
knew  and  recklessly  disregarded  the  fact  that  a  person  directly  or  indirectly  under  the  Company’s  or  the  Control
Person’s control was likely to engage in insider trading and failed to take appropriate steps to prevent such an act
before it occurred. The Company or a Control Person may face civil liability up to the greater of $1 million or three
times the profit gained or loss avoided as a result of the inside trade as well as criminal fines of up to $25 million.

Covered  Persons  may  also  be  liable  for  improper  transactions  by  any  person  (a  “Tippee”)  to  whom  they  have
disclosed  Material  Nonpublic  Information.  The  SEC  has  imposed  large  penalties  even  when  the  disclosing  person
did not profit from the trading by a Tippee.

Applicability of Policy to Inside Information Regarding Other Companies

This  Policy  and  the  guidelines  described  herein  apply  to  Material  Nonpublic  Information  relating  to  other  publicly
traded  companies  when  such  information  is  obtained  in  connection  with  a  Covered  Person’s  relationship  with  the
Company. In addition to civil and criminal penalties, termination of an Associate (with cause) may result from trading
on,  or  providing  a  Tip  with  regard  to,  such  Material  Nonpublic  Information.  All  Covered  Persons  should  treat
nonpublic  information  obtained  in  connection  with  their  relationship  with  the  Company  regarding  other  companies
and entities with the same care and confidentiality as they would treat nonpublic information about the Company.

Additional Information – Directors and Officers

Directors and officers of the Company must also comply with the reporting obligations and limitations on short-swing
transactions set forth in Section 16 of the Exchange Act. The practical effect of these provisions is that directors and
officers who both purchase and sell the Company’s securities within a six (6) month period must disgorge all profits
to  the  Company,  whether  or  not  they  had  any  Material  Nonpublic  Information  about  the  Company.  Under  these
provisions,  and  so  long  as  certain  other  criteria  are  met,  the  receipt  of  an  option  under  the  Company’s  equity
incentive (or similar) plans and the exercise of that option are not deemed “purchases” for the purposes of Section
16; however, the sale of any Securities so acquired are deemed to be “sales” for the purposes of Section 16.

Miscellaneous

Please  direct  your  questions  as  to  any  of  the  matters  discussed  in  this  Policy  to  the  Company’s  Chief  Financial
Officer.

Every Associate of the Company has the individual responsibility to comply with this Policy regardless of whether the
Company  has  recommended  or  mandated  a  Window  Period  to  that  Associate  or  any  other  Associate  of  the
Company. The guidelines set forth in this Policy are guidelines only, and appropriate judgment should be exercised
in connection with any trade in the Company’s Securities to the extent it is not explicitly prohibited.

An Associate may, from time to time, have to forego a proposed transaction in the Company’s Securities even if he
or she planned to make the transaction before learning of the Material Nonpublic Information and even though the
Associate believes he or she may suffer an economic loss or forego anticipated profit by waiting.

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Amendment

The  Company  reserves  the  right  to  amend,  supplement  or  discontinue  this  Policy  at  any  time  and  without  prior
notice. The Audit Committee of the Board of Directors, with the input and assistance of external counsel, will review
this policy at least annually.

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DESIGNATED PERSONS ADDENDUM
TO THE
INSIDER TRADING POLICY
OF
TILE SHOP HOLDINGS, INC.

Introduction

In  addition  to  the  provisions  of  the  Insider  Trading  Policy  of  Tile  Shop  Holdings,  Inc.  (the  “Policy”), certain
Designated  Persons,  as  identified  in  Appendix  A  hereto,  are  required  to  comply  with  the  trading  window  and  pre-
transaction  notification  procedures  described  below.  Directors,  officers  and  more-than-10%  shareholders  are  also
subject to Section 16 of the Securities Exchange Act of 1934 and the rules promulgated thereunder (the “Exchange
Act”). In light of Section 16, the Company has adopted certain additional policies with respect to transactions in the
Company’s Securities by directors and officers.

Trading Window and Pre-Transaction Notification Procedures

Because  Designated  Persons  have  regular  access  to  Material  Nonpublic  Information,  this  Addendum
requires  that  such  persons  comply  with  the  trading  window  and  pre-transaction  notification  procedures  described
below. The trading window and advance notice procedures are not applicable to employees other than Designated
Persons.

Permitted  Trading.  Designated  Persons  may  purchase,  sell,  donate  or  otherwise  transfer  Company
Securities only during certain window periods (stock options may be exercised at any time so long as trading in the
shares acquired pursuant to such exercise does not occur outside the window period). The window during which
trades  generally  will  be  permitted,  provided  such  trades  are  entered  into  after  providing  pre-transaction
notification  (see  below)  and  provided  that  the  Designated  Person  engaging  in  the  transaction  is  not  in
possession  of  Material  Nonpublic  information,  will  begin  on  the  third  Trading  Day  following  the  public
release  of  earnings  information  for  the  most  recently  ended  quarter  and  end  on  the  15th  day  of  the  third
calendar  month  following  the  end  of  the  immediately  preceding  fiscal  quarter  to  which  such  earning
information  pertained,  or  if  such  fifteenth  day  is  not  a  Trading  Day,  then  on  the  Trading  Day  immediately
preceding  such  fifteenth  day  (such  windows  are  referred  to  herein  as  “Trading  Windows”  or  a  “Trading
Window”).  For  example,  if  earnings  are  publicly  disclosed  before  the  market  opens  on  Wednesday,  trading  may
begin  on  Friday  morning;  if  such  earnings  are  publicly  disclosed  during  the  day  or  after  the  market  closes  on
Wednesday,  trading  may  begin  on  the  following  Monday.  In  connection  with  all  trades,  regardless  of  date,  it  is
important to remember that it is always illegal to trade on Material Nonpublic Information. 

Event-specific  Blackout  Periods.  Trading  Windows  may  be  shortened  if  the  Company  determines  that  an
event  has  occurred  which  causes  any  Designated  Person  to  possess  Material  Nonpublic  Information  about  the
Company, such as a pending major development. The existence of an event-specific blackout will not be announced,
other than to those who are aware of the event giving rise to the blackout. If, however, a Designated Person provides
pre-transaction notification, the person will be informed of the existence of a blackout period, but not the reason for
the  blackout.  Any  person  made  aware  of  the  existence  of  an  event-specific  blackout  should  not  disclose  the
existence of the blackout to any other person. Even if the Company has not declared an event-specific blackout, no
Designated Person should trade while aware of Material Nonpublic Information.

Pre-Transaction  Notification  of  All  Trades.  To  provide  assistance  in  preventing  inadvertent  violations  and
avoiding even the appearance of an improper transaction (which could result, for example, where a person engages
in a trade while unaware of a pending major development), Designated Persons who contemplate engaging in any
transaction  in  Company  Securities  (stock  option  exercises,  acquisitions,  dispositions,  transfers,  gifts,  etc.)  or  in
securities of a customer, supplier or other business partner of the Company, must notify the Chief Financial Officer or
his/her  designee.  Upon  confirmation  from  the  Chief  Financial  Officer  or  his/her  designee  of  the  existence  of  a
Trading Window, such pre-transaction notification is valid until the end of the second full trading day following such
confirmation.  The  Chief  Financial  Officer  will  maintain  written  records  of  requests  by  Designated  Persons  for
confirmation of a trading window, including the time such confirmation is provided. Even if the Chief Financial Officer
or his/her designee confirms the existence of a Trading Window, a person may not engage in the transaction if he

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or  she  becomes  aware  of  Material  Nonpublic  Information  concerning  the  Company  prior  to  completing  the
transaction. If the Chief Financial Officer or his/her designee contemplates engaging in any such transaction, he or
she shall provide pre-transaction notification to the Chief Executive Officer.

The  pre-transaction  notification  procedures  set  forth  above  will  not  apply  in  a  limited  number  of

circumstances, as follows:

·

·

·

·

The  exercise  of  stock  options,  other  equity  awards  or  warrants,  except  that  the  pre-transaction
notification  procedures  do  apply  to  open  market  sales  of  shares  acquired  through  the  exercise  of  any
options or warrants, including broker-assisted cashless exercises of options or warrants and any other
method of exercise that involves the open market sale of securities. Furthermore, stock option exercises
are  subject  to  the  terms  of  the  Company’s  governing  stock  option  and  incentive  plans  and  any
agreements entered into between the Company and the holders of such options or warrants.

The payment of withholding or employment-related or other taxes by tendering previously-held shares of
the  Company’s  Securities  or  by  having  shares  withheld  that  would  otherwise  be  issuable  upon  the
exercise  of  an  option,  the  vesting  of  restricted  shares,  or  the  vesting  of  other  stock-based  awards
granted pursuant to the Company’s incentive plans.

Acquisitions  or  dispositions  of  Company  common  stock  under  any  401(k),  employee  stock  purchase
plan,  individual  account  plan  or  dividend  reinvestment  plan  adopted  by  the  Company,  under  which  a
director or officer would make periodic contribution of money to the plan pursuant to a payroll deduction
election  which  are  made  pursuant  to  standing  instructions  not  entered  into  or  modified  while  the
Designated  Person  is  aware  of  Material  Nonpublic  Information  or  during  a  blackout  period  (for  clarity,
pre-transaction  notification  does  apply  to:  (1)  the  initial  election  to  make  such  contributions,  (2)  any
subsequent modifications to increase or decrease the percentage of contributions made during each pay
period or (3) the termination of contributions).

Transactions  executed  pursuant  to  a  contract,  instruction  or  plan  that  satisfies  Rule  10b5-1  of  the
Exchange  Act,  so  long  as  the  underlying  contract,  instruction  or  plan  itself  has  been  approved  in
accordance with the Policy.

Rule 10b5-1 Trading Plans. Notwithstanding the restrictions and prohibitions on trading in Company securities
set forth in this Policy, persons subject to this Policy are permitted to effect transactions in Company securities
pursuant  to  approved  trading  plans  established  under  Rule  10b5-1  of  the  Exchange  Act,  which  may  include
transactions  during  the  prohibited  periods  discussed  above.  Rule  10b5-1  requires  that  these  transactions  be
made  pursuant  to  a  plan  that  was  established  while  the  person  was  not  in  possession  of  material  non-public
information, and the SEC requires that these plans not be entered into during any applicable Company-imposed
black-out period.  In order to comply with this Policy, the Company must review and pre-approve any such Rule
10b5-1 trading plan prior to its effectiveness and any subsequent modification or termination. After a Rule 10b5-
1 trading plan is approved, you must wait for a cooling-off period before the first trade is made under the plan,
the length of which will be determined by the Chief Financial Officer,  in accordance with the SEC’s rules and in
consultation with the input and assistance of external counsel, with notice of such determination provided by the
Chief  Financial  Officer  to  the  Audit  Committee.  Once  the  Rule  10b5-1  trading  plan  is  adopted,  you  must  not
exercise any influence over the amount of securities to be traded, the price at which they are to be traded or the
dates  of  the  trades.  The  Rule  10b5-1  trading  plan  must  either  specify  the  amount,  pricing  and  timing  of
transactions  in  advance  or  delegate  discretion  on  these  matters  to  an  independent  third  party.  Only  one  Rule
10b5-1  trading  plan  should  be  in  effect  at  any  one  time.  Any  Rule  10b5-1  trading  plans  that  would  call  for
execution of a single trade are limited to one such plan in a consecutive 12-month period. Any modification of a
Rule 10b5-1 trading plan is the equivalent of entering into a new trading plan and cancelling the old trading plan.
Company personnel seeking to establish, modify or cancel a Rule 10b5-1 trading plan  must  contact  the  Chief
Financial Officer.

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Section 16

Liability.  Section  16  applies  to  directors,  officers  and  more-than-10%  shareholders  of  the  Company.  In
general,  Section  16(b)  provides  that  any  profit  realized  on  a  purchase  and  a  sale  of  Company  stock  within  a  six-
month period is recoverable by the Company. For this purpose, it does not matter whether the purchase or the sale
occurs  first.  It  is  not  necessary  for  the  same  shares  to  be  involved  in  each  of  the  matched  transactions.  Losses
cannot be offset against gains. Transactions are paired so as to match the lowest purchase price and the highest
sale price within a six-month period, resulting in the maximum amount of profit. Good faith on the part of the insider
is no defense. If the Company itself does not press a claim, a claim for recovery of the profit may be asserted by any
shareholder for the benefit of the Company.

There  are  many  types  of  transactions  that  constitute  a  “purchase”  or  a  “sale”  for  Section  16  purposes  in
addition  to  normal  open  market  transactions.  The  receipt  of  an  option,  warrant  or  other  right  to  acquire  common
stock (a “derivative security”) is generally a purchase unless received under certain employee plans. Many unusual
corporate  reorganizations  may  be  “purchases”  or  “sales.”  “Beneficial”  ownership  for  Section  16  purposes  may
include  indirect  ownership,  for  example,  through  trusts  or  estates.  In  some  circumstances,  stock  held  by  close
relatives of a person may be considered to be owned beneficially by such person, and a purchase (or sale) by one
individual may be matched with a sale (or purchase) by his or her close relative to produce a recoverable profit. The
provisions also apply to stock registered in a street name.

Reports.  As  a  supplement  to  the  profit  recapture  provisions  of  Section  16(b),  Section  16(a)  includes
beneficial  ownership  reporting  provisions.  Each  director,  officer  and  more-than-10%  shareholder  is  responsible  for
filing Forms 3, 4 and 5 as required under Section 16(a).

Form 3. Within 10 days of a person becoming an officer, director or 10% shareholder of an Exchange Act
reporting company, such person must file an Initial Statement of Beneficial Ownership of Securities, or a Form 3, as
it  is  more  commonly  known,  with  the  Securities  and  Exchange  Commission  (“SEC”).  A  Form  3  is  a  statement  by
each  reporting  person  of  the  amount  of  his  or  her  beneficial  ownership  of  each  class  of  non-derivative  Securities
(e.g., common stock) and derivative securities (e.g., options and warrants) of the Company.

Generally,  an  individual  is  deemed  a  “beneficial  owner”  of  a  security  if  the  individual  has  or  shares  the
opportunity, directly or indirectly, to profit or share in any profit derived from a transaction in the securities. Special
rules apply for the application of the beneficial ownership definition to trust holdings and transactions. In stating the
amount of securities owned indirectly through a partnership, corporation, trust or other entity, the reporting person
may report the entire amount owned by such entity or, alternatively, his or her proportionate interest in the securities
beneficially owned by that entity.

Form 4. When there is a change in an insider’s beneficial ownership of Company Securities, a Form 4 must

be filed with the SEC on or before the second business day following most transactions, including the following:

·

·

·

·

·

·

·

purchases and sales;

stock option exercises;

stock option grants;

restricted stock grants;

other grants, awards and acquisitions from the Company;

gifts of Company securities;

dispositions  to  the  Company  that  satisfy  the  requirements  of  Rule  16b-3(e),  which  includes  (i)  shares
delivered  to  pay  tax  withholding  amounts  or  an  option  exercise  price,  (ii)  surrender  of  an  option  in  a
repricing and (iii) sale of shares;

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·

·

·

discretionary transactions pursuant to employee benefit plans where the insider controls a trade date;

small acquisitions from the Company; and

changes  in  form  of  ownership  (direct  to  indirect  or  indirect  to  direct),  accompanied  with  a  change  in
pecuniary interest.

Form 5.  A  Form  5  must  be  filed  each  year  (within  45  days  after  the  end  of  the  Company’s  fiscal  year)  by

insiders to report any exempt transactions, unless voluntarily reported earlier on a Form 4, including the following:

·

·

·

·

·

acquisitions  pursuant  to  stock  allocations  under  ERISA  profit  sharing  plans  and  employee  stock
ownership  plans,  purchases  under  401(k)  plans  and  employee  stock  purchase  plans  (not  reportable;
adjust holdings on next report otherwise filed);

certain acquisitions by gift;

inheritances;

certain small acquisitions (other than from the Company) that total $10,000 or less; and

changes  in  form  of  ownership  from  indirect  to  direct  or  direct  to  indirect  if  no  change  in  pecuniary
interest.

Another purpose of the Form 5 is to promote compliance with Section 16 by requiring insiders to report any
transactions  required  to  be  reported  on  a  Form  4  but  which  had  not  been  reported  during  the  year.  At  year-end,
officers  and  directors  who  have  no  Form  5  items  to  report  will  be  required  to  provide  the  Company  with  a  written
representation that no Form 5 filing is due (i.e., there are no unreported transactions).

Acquisitions of shares through an Employee Stock Purchase Plan or in connection with a stock dividend are
not reportable; however, the holdings must be updated to reflect the change on the next Form 4 or 5 otherwise filed.
In  addition,  officers  and  directors  (but  not  10%  owners)  must  report  any  changes  which  occur  after  they  are  no
longer insiders if such change takes place within six months of any opposite-way transaction while an insider.

All  changes  in  beneficial  ownership  (unless  covered  by  a  specific  exemption)  are  reportable,  not  only
transactions which are purchases or sales, including Rule 10b5-1 transactions. Reports may be due even though the
reported  change  in  beneficial  ownership  is  not  a  transaction  of  a  type  which  can  be  matched  for  Section  16(b)
purposes.

Power of Attorney. It should be noted that even if an individual is unable to personally sign a Form 4 or 5
(e.g., if you are out of town), the SEC permits the form to be signed by another without a prior or simultaneous filing
of a power of attorney as long as a power is sent “as soon as practicable” thereafter. The SEC will not excuse a late
filing  simply  because  the  individual  is  unavailable.  We  have  designed  a  standing  power  of  attorney  giving  certain
officers of the Company the authority to sign Forms 4 and 5 on your behalf in order to facilitate timely filings in your
absence.

Short Sales. In addition to the foregoing, Section 16(c) prohibits the Company’s directors, officers and more-
than-10% shareholders from making “short sales” of any equity Security of the Company. A “short sale” is a sale of
securities  which  the  seller  does  not  own  at  the  time  or,  if  owned,  securities  that  will  not  be  delivered  for  a  period
longer than 20 days after the sale.

Section 13

All 5% shareholders of the Company are required to file reports under Section 13 of the Exchange Act. This
filing requirement is met by filing either the long-form Schedule 13D or the short-form Schedule 13G, depending on
whether the shareholder meets certain criteria to be considered a “passive investor,” including amount of ownership

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and  intent  to  effect  a  change  of  control  of  the  company.  Follow-up  reports  on  either  Schedule  13D  or  13G  will  be
required  if  any  material  changes  in  shareholdings  occur.  If  an  investor  is  eligible  to  use  Schedule  13G,  filings  on
Schedule  13G  are  due  each  succeeding  year  (or  such  earlier  time  as  specified  by  the  SEC)  if  there  has  been  a
change in the reported information during the year. If Schedule 13D is required, the investor must promptly file an
amendment  to  report  any  material  changes  in  the  investor’s  holdings  (defined  as  1%  of  the  class  of  securities)  or
other  specified  material  developments.  No  filing  is  required  for  Schedule  13G  filers  where  a  change  in  the
percentage  of  shares  owned  by  a  reporting  person  is  caused  solely  by  a  change  in  the  number  of  outstanding
shares;  note,  however,  that  Schedule  13D  filers  would  be  required  to  file  an  amendment  under  the  same
circumstances.

Annual Certification and Compliance

Directors and officers may be required, on at least an annual basis, to certify compliance with the attached
Insider  Trading  Policy  and  with  the  additional  provisions  of  this  Designated  Persons  Addendum.  In  addition,  the
Company’s  directors  and  officers  are  subject  to  the  Company’s  other  policies  and  procedures  concerning
confidential information and Securities in effect from time to time.

DO NOT FORGET: ALL TRANSACTIONS IN THE COMPANY’S STOCK BY DESIGNATED PERSONS
ARE SUBJECT TO PRE-TRANSACTION NOTIFICATION PROCEDURES

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ACKNOWLEDGEMENT

The undersigned hereby acknowledges that he/she has read and understands, and agrees to comply with,

the Insider Trading Policy of Tile Shop Holdings, Inc.

By:

Name Printed:

Date:

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APPENDIX A
TO DESIGNATED PERSONS ADDENDUM

TO INSIDER TRADING POLICY
OF
TILE SHOP HOLDINGS, INC.

DESIGNATED PERSONS

The following classes of persons are “Designated Persons” for the purpose of the Insider Trading Policy of Tile Shop
Holdings, Inc. (the “Company”). The Company may amend this Appendix from time to time as it deems necessary.

1. All members of the Board of Directors of the Company and any nominee to the Board of Directors whose

election is pending approval by the Company’s shareholders (“Directors”).

2. All  persons  designated  as  “officers”  of  the  Company  as  defined  in  Section  16  of  the  Securities  Exchange
Act  of  1934,  as  amended,  who  are  subject  to  the  reporting  provisions  and  trading  restrictions  thereof
(“Officers”).

3. All  Company  employees  who  may  be  notified  from  time  to  time  by  the  Company’s  Chief  Financial  Officer

(“Designated Employees”).

4. All  immediate  family  members  of  Directors,  Officers  and  Designated  Employees  (i.e.,  spouse  or  domestic
partner,  children,  parents  and  siblings,  including  in  each  case  those  related  by  adoption  or  through
marriage), and any other person whose securities trading is directed by the Director, Officer or Designated
Employee or subject to their influence or control, or who shares the same address as the Director, Officer or
Designated Employee (other than (1) an employee or tenant of the Director, Officer or Designated Employee
or (2) another unrelated person whom the Chief Financial Officer determines should not be covered by this
Policy); and

5. All  corporations,  partnerships,  trusts  or  other  entities  (other  than  the  Company)  controlled  by  any  of  the
above  persons,  unless  the  entity  has  implemented  policies  or  procedures  designed  to  ensure  that  such
person cannot influence transactions by the entity involving Company Securities.

Page 12 of 2

 
 
 
 
Insider Trading Policy
Last Revision Date:  February 28, 2023

TILE SHOP HOLDINGS, INC.

FORM OF PRE-TRADE CERTIFICATION

Name:

Title:

Proposed Transaction Date:

Type of Security to be Traded:

Type of Transaction(s) (e.g., Purchase / Sale / Entry into, Modification or Termination of Rule 10b5-1 Plan (if Plan,
please attach) / Gift / Other (please
specify)):

Number of Shares Involved (if applicable):

I  hereby  certify  that  I  am  not  in  possession  of  any  material  non-public  information  about  Tile  Shop
Holdings,  Inc.  (the  “Company”)  and  /  or  its  subsidiaries.    I  understand  that  material  non-public  information  is
information concerning the Company that (a) is not generally known to the public; and (b) if publicly known, would be
likely  to  affect  either  the  market  price  of  Company  securities  or  a  person’s  decision  to  buy,  sell  or  hold  Company
securities.  I  understand  that  if  I  trade  while  in  possession  of  material  non-public  information,  I  may  be  subject  to
severe civil or criminal penalties and may be subject to discipline by the Company up to and including termination for
cause. The undersigned agrees to advise the Company promptly if, as a result of future developments, any of the
foregoing  information  becomes  inaccurate  or  incomplete  in  any  respect.  The  undersigned  understands  that  the
Company  may  require  additional  information  about  the  transaction  and  agrees  to  provide  such  information  upon
request.

Name:

Date:  ___________________________

Page 13 of 2

 
 
 
Exhibit 23.1

Consent of Independent Registered Public Accounting Firm

We consent to the incorporation by reference in Registration Statements No. 333-183455, No. 333-190088 and No.
333-258070 on Form S-8 of our report dated February 29, 2024, relating to the consolidated financial statements of Tile
Shop Holdings, Inc. and Subsidiaries (the Company), and the effectiveness of the Company’s internal control over
financial reporting (on which our report expresses an adverse opinion on the effectiveness of the Company’s internal
control over financial reporting because of material weaknesses), appearing in the Annual Report on Form 10-K of the
Company for the year ended December 31, 2023.

/s/ RSM US LLP

Minneapolis, Minnesota
February 29, 2024

Exhibit 23.2

Consent of Independent Registered Public Accounting Firm

We consent to the incorporation by reference in the Registration Statement (Form S-8 Nos. 333-183455, 333-190088
and 333-258070) pertaining to the 2012 Omnibus Award Plan and the 2021 Equity Compensation Plan of Tile Shop
Holdings, Inc. of our report dated March 2, 2023, with respect to the consolidated financial statements of Tile Shop
Holdings, Inc. and Subsidiaries included in this Annual Report (Form 10-K) filed with the Securities and Exchange
Commission on February 29, 2024.

/s/Ernst & Young LLP

Minneapolis, Minnesota 
February 29, 2024

 
EXHIBIT 31.1

302 CERTIFICATION OF CHIEF EXECUTIVE OFFICER

I, Cabell H. Lolmaugh, certify that:

1.

I have reviewed this annual report on Form 10-K of Tile Shop Holdings, Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a

material fact necessary to make the statements made, in light of the circumstances under which such statements
were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly

present in all material respects the financial condition, results of operations and cash flows of the registrant as of,
and for, the periods presented in this report;

4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls

and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial
reporting (as defined in Exchange Act Rules 13a- 15(f) and 15d-15(f)) for the registrant and have:

a. Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be
designed under our supervision, to ensure that material information relating to the registrant, including its
consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in
which this report is being prepared;

b. Designed such internal control over financial reporting, or caused such internal control over financial reporting
to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial
reporting and the preparation of financial statements for external purposes in accordance with generally
accepted accounting principles;

c. Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report
our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period
covered by this report based on such evaluation; and

d. Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred

during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual
report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control
over financial reporting; and

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal

control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of
directors (or persons performing the equivalent functions):

a. All significant deficiencies and material weaknesses in the design or operation of internal control over

financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process,
summarize and report financial information; and

b. Any fraud, whether or not material, that involves management or other employees who have a significant role

in the registrant’s internal control over financial reporting.

Date: February 29, 2024

/s/ CABELL H. LOLMAUGH

Cabell H. Lolmaugh
Chief Executive Officer

 
 
EXHIBIT 31.2

302 CERTIFICATION OF CHIEF FINANCIAL OFFICER

I, Karla Lunan, certify that:

1.

I have reviewed this annual report on Form 10-K of Tile Shop Holdings, Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a

material fact necessary to make the statements made, in light of the circumstances under which such statements
were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly

present in all material respects the financial condition, results of operations and cash flows of the registrant as of,
and for, the periods presented in this report;

4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls

and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial
reporting (as defined in Exchange Act Rules 13a- 15(f) and 15d-15(f)) for the registrant and have:

a. Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be
designed under our supervision, to ensure that material information relating to the registrant, including its
consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in
which this report is being prepared;

b. Designed such internal control over financial reporting, or caused such internal control over financial reporting
to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial
reporting and the preparation of financial statements for external purposes in accordance with generally
accepted accounting principles;

c. Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report
our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period
covered by this report based on such evaluation; and

d. Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred

during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual
report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control
over financial reporting; and

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal

control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of
directors (or persons performing the equivalent functions):

a. All significant deficiencies and material weaknesses in the design or operation of internal control over

financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process,
summarize and report financial information; and

b. Any fraud, whether or not material, that involves management or other employees who have a significant role

in the registrant’s internal control over financial reporting.

Date: February 29, 2024

/s/ KARLA LUNAN 

Karla Lunan,
Chief Financial Officer

 
 
 
Certification Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906
of the Sarbanes-Oxley Act of 2002

Exhibit 32.1

Pursuant to 18 U.S.C. §1350 (as adopted pursuant to §906 of the Sarbanes-Oxley Act of 2002), I, Cabell H.
Lolmaugh, the Chief Executive Officer of Tile Shop Holdings, Inc. (the “Company”), hereby certify that the Annual
Report on Form 10-K of the Company for the year ended December 31, 2023 (“the Report”) fully complies with the
requirements of section 13(a) or 15(d) of the Securities Exchange Act of 1934 and that information contained in the
Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

A signed original of this written statement required by Section 906 has been provided to the Company and will

be retained by the Company and furnished to the SEC or its staff upon request.

Date: February 29, 2024

/s/ CABELL H. LOLMAUGH

Cabell H. Lolmaugh
Chief Executive Officer

 
Certification Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906
of the Sarbanes-Oxley Act of 2002

Exhibit 32.2

Pursuant to 18 U.S.C. §1350 (as adopted pursuant to §906 of the Sarbanes-Oxley Act of 2002), I, Karla
Lunan, the Chief Financial Officer of Tile Shop Holdings, Inc. (the “Company”), hereby certify that the Annual Report
on Form 10-K of the Company for the year ended December 31, 2023 (“the Report”) fully complies with the
requirements of section 13(a) or 15(d) of the Securities Exchange Act of 1934 and that information contained in the
Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

A signed original of this written statement required by Section 906 has been provided to the Company and will

be retained by the Company and furnished to the SEC or its staff upon request.

Date: February 29, 2024

/s/ KARLA LUNAN

Karla Lunan,
Chief Financial Officer

 
TILE SHOP HOLDINGS, INC.
COMPENSATION RECOVERY POLICY
(Effective February 28, 2023)

Exhibit 97.1

Introduction 

The  Board  of  Directors  (the  “Board”) of Tile  Shop  Holdings,  Inc.  (the  “Company”)  has  adopted
this  Compensation  Recovery  Policy  (the  “Policy”),  which  provides  for  the  recovery  of  certain
executive  compensation  in  the  event  of  an  accounting  restatement  resulting  from  material
noncompliance with financial reporting requirements under the federal securities laws. This Policy
is intended  to  comply  with  Section  10D  of  the  Securities  Exchange  Act  of  1934  (the  “Exchange
Act”).

Covered Executives

This Policy applies to the Company's current and former executive officers, as determined by the
Board in accordance with Section 10D of the Exchange Act and the listing standards of the national
securities exchange on which the Company's securities are listed (the “Covered Executives”).

Recovery in General;  Applicable Accounting Restatements

In  the  event  the  Company  is  required  to  prepare  an  accounting  restatement  of  its  financial
statements due to the Company's material noncompliance with any financial reporting requirement
under  the  securities  laws,  including  any  required  accounting  restatement  to  correct  an  error  in
previously issued financial statements that is material to the previously issued financial statements,
or that would result in a material misstatement if the error were corrected in the current period or
left uncorrected in the current period (an “Accounting Restatement”), the Compensation Committee
of the Board (the “Committee”)  will  promptly  recover  any  erroneously  awarded  Incentive-Based
Compensation (as defined below) received by any Covered Executive during the three completed
fiscal years immediately preceding the date on which the Company is required to prepare such an
Accounting Restatement (including, where required under Section 10D of the Exchange Act, any
transition period resulting from a change in the Company’s fiscal year).

For this purpose, the date that the Company is required to prepare an Accounting Restatement shall
be the earlier of (i) the date that the Board (or the officer of officers of the Company authorized to
take such action if Board action is not required) concludes, or reasonably should have concluded,
that  the  Company  is  required  to  prepare  an  Accounting  Restatement;  or  (ii)  the  date  a  court,
regulator  or  other  legally  authorized  body  directs  the  Company  to  prepare  an  Accounting
Restatement.

For  purposes  of  this  Policy,  Incentive-Based  Compensation  shall  be  deemed  to  be  received  by  a
Covered Executive in the Company’s fiscal period during which the Financial Reporting Measure
(as  defined  below)  specified  in  the  Incentive-Based  Compensation  award  is  attained,  even  if  the
payment or grant of the Incentive-Based Compensation occurs after the end of that period.

 
Incentive-Based Compensation

For  purposes  of  this  Policy,  “Incentive-Based  Compensation”  means  any  compensation  that  is
granted,  earned  or  vested  based  wholly  or  in  part  on  the  attainment  of  a  Financial  Reporting
Measure (as defined below).  Examples of Incentive-Based Compensation may include any of the
following:

· Non-equity incentive plan awards that are earned based wholly or in part on the attainment

of a Financial Reporting Measure;

· Bonuses paid from a bonus pool, the size of which pool is determined based wholly or in

part on the attainment of a Financial Reporting Measure;

· Other cash awards based on the attainment of a Financial Reporting Measure;
· Restricted stock, Restricted stock units, performance shares, performance share units, stock
options and stock appreciation rights that are granted or become vested based wholly or in
part on the attainment of a Financial Reporting Measure; and
Proceeds  received  upon  the  sale  of  shares  acquired  through  an  incentive  plan  that  were
granted  or  vested  based  wholly  or  in  part  on  the  attainment  of  a  Financial  Reporting
Measure.

·

Examples of compensation that does not constitute Incentive-Based Compensation may include the
following:

Salaries;

·
· Bonuses paid solely at the discretion of the Committee or the Board (other than  bonuses
paid from a bonus pool that is determined based on the attainment of one or more Financial
Reporting Measures);

· Bonuses paid solely upon satisfying one or more subjective standards (e.g., demonstrated

leadership) and/or the completion of a specified period of employment; and

· Non-equity  incentive  plan  awards  earned  solely  upon  satisfying  one  or  more  strategic
measures or operational measures (e.g., opening a specified number of stores, completion
of a project, increase in market share).

For purposes of this Policy, “Financial Reporting Measures” are measures that are determined and
presented in accordance with the accounting principles used in preparing the Company’s financial
statements, and any measures that are derived wholly or in part from such measures, regardless of
whether  such  measures  are  presented  within  the  Company’s  financial  statements  or  included  in  a
filing with the Securities and Exchange Commission.  Financial Reporting Measures include stock
price  and  total  shareholder  return.    Other  examples  of  Financial  Reporting  measures  include
(without limitation) measures based on or derived from the following accounting-based metrics:

· Revenues;
· Net income;
· Operating income;
· Net assets or net asset value per share;
·
·

Earnings before interest, taxes, depreciation and amortization;
Funds from operations and adjusted funds from operations;

2

 
 
Liquidity measures (e.g., working capital, operating cash flow);

·
· Return  measures  (e.g.,  return  on  invested  capital,  return  on  assets,  return  on  capital

employed);
Earnings measures (e.g., earnings per share);
Sales  per  square  foot  or  same  store  sales,  where  sales  is  subject  to  an  Accounting
Restatement; and
Tax basis income.

·
·

·

Erroneously Awarded Compensation: Amount Subject to Recovery

The amount to be recovered from a Covered Executive in the event of an Accounting Restatement
shall equal the amount of Incentive-Based Compensation received by the Covered Executive that
exceeds the amount of Incentive-Based Compensation that otherwise would have been received had
it been determined based on the restated amounts, computed without regard to any taxes paid. 

Where  the  amount  of  erroneously  awarded  compensation  is  not  subject  to  mathematical
recalculation  directly  from  the  information  in  the  Accounting  Restatement  (as  in  the  case  of
Incentive-Based  Compensation  based  on  stock  price  or  total  shareholder  return),  the  Committee
shall  determine  such  amount  based  on  a  reasonable  estimate  of  the  effect  of  the  Accounting
Restatement  on  the  applicable  Financial  Reporting  Measure,  and  the  Committee  shall  maintain
documentation  of  any  such  estimate  and  provide  such  documentation  to  the  applicable  securities
exchange.

Notwithstanding  the  foregoing,  the  Company  need  not  recover  erroneously  awarded  Incentive-
Based Compensation from a Covered Executive to the extent that the Committee determines that
such recovery would be impracticable and either:

·

·

The direct expense paid to a third party to assist in enforcing this Policy would exceed the
amount  to  be  recovered  (determined  by  the  Committee  after  making  and  documenting  a
reasonable  attempt  to  recover  such  erroneously  awarded  compensation,  and  providing
documentation of such reasonable attempt to recover to the applicable securities exchange);
or
Full  recovery  would  likely  cause  an  otherwise  tax-qualified  retirement  plan,  under  which
benefits  are  broadly  available  to  employees  of  the  Company,  to  fail  to  meet  the
requirements  of  Section  401(a)(13)  or  Section  411(a)  of  the  Internal  Revenue  Code  and
regulations thereunder.

To  the  extent  that  this  Policy  otherwise  would  provide  for  recovery  of  Incentive-Based
Compensation that the Company has recovered from a Covered Executive pursuant to Section 304
of  the  Sarbanes-Oxley  Act  of  2002  (or  pursuant  to  any  other  recovery  obligation),  the  amount
already so recovered from such Covered Executive may be credited against the recovery otherwise
required under this Policy.

Method of Recovery

The  Committee  will  determine,  in  its  discretion,  the  method  or  methods  for  recovering  any
erroneously awarded Incentive-Based Compensation hereunder, which method(s) need not be

3

 
 
applied on a consistent basis; provided in any case that any such method provides for reasonably
prompt  recovery  and  otherwise  complies  with  any  requirements  of  the  applicable  securities
exchange.  Without limiting the foregoing, the methods that the Committee, in its discretion, may
determine  to  use  to  recover  erroneously  awarded  Incentive-Based  Compensation  hereunder  may
include,  by  way  of  example,  the  forfeiture  or  repayment  of  Incentive-Based  Compensation,  the
forfeiture or repayment of time-based equity or cash incentive compensation awards, the forfeiture
of benefits under a nonqualified deferred compensation plan, and the offset of all or a portion of the
amount  of  the  erroneously  awarded  Incentive-Based  Compensation  against  other  compensation
payable to the Covered Executive.

No Indemnification

The  Company  shall  not  indemnify  any  Covered  Executive  against  the  loss  of  any  erroneously
awarded Incentive-Based Compensation.

Administration

This Policy shall be administered by the Committee.  The Committee is authorized to interpret and
construe  this  Policy  and  to  make  all  determinations  necessary,  appropriate  or  advisable  for  the
administration  of  this  Policy.  It  is  intended  that  this  Policy  be  interpreted  in  a  manner  that  is
consistent with the requirements of Section 10D of the Exchange Act and any applicable rules or
standards adopted by the Securities and Exchange Commission or the national securities exchange
on which the Company's securities are listed.

Effective Date

This Policy shall be effective as of the date it is adopted by the Board (the "Effective Date")  and
shall  apply  to  Incentive-Based  Compensation  that  is  approved,  awarded  or  granted  to  Covered
Executives on or after that date.

Amendment; Termination

The Board may amend this Policy from time to time in its discretion and shall amend this Policy as
it  deems  necessary  to  reflect  the  final  regulations  adopted  by  the  Securities  and  Exchange
Commission  under  Section  10D  of  the  Exchange  Act  and  to  comply  with  any  final  rules  or
standards adopted by the national securities exchange on which the Company's securities are listed.
The Board may terminate this Policy at any time.

Policy Not Exclusive

The Committee  may  require  that  any  employment  agreement,  equity  award  agreement  or  similar
agreement entered into on or after the Effective Date shall, as a condition to the grant of any benefit
thereunder, require a Covered Executive to agree to abide by the terms of this Policy. Any right of
recovery  under  this  Policy  is  in  addition  to,  and  not  in  lieu  of,  any  other  remedies  or  rights  of
recovery,  recoupment,  forfeiture  or  offset  that  may  be  available  to  the  Company  pursuant  to  the
terms  of  any  other  applicable  Company  policy  in  any  employment  agreement,  equity  award
agreement, or similar agreement and any other legal remedies available to the Company.

4

 
 
Successors 

This Policy shall be binding and enforceable against all Covered Executives and their beneficiaries,
heirs, executors, administrators and other legal representatives.

Filings

The Committee shall cause the Company to make any filings with, or submissions to, the Securities
Exchange  Commission  and  the  applicable  national  securities  exchange  that  may  be  required
pursuant to rules adopted pursuant to Section 10D of the Exchange Act.

* * * * *

5