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Tribal Group plc

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FY2021 Annual Report · Tribal Group plc
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Annual Report  
& Accounts 2021

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Empowering
education

the world of

 
 
 
 
 
 
 
Financial and Operational Highlights

Overview
02 
04  Chairman's Statement
06  Edge Product Offerings Case Study

Strategic Report
08  Our Markets
10  Our Business Model 
12   Chief Executive’s Review
 Tribal's Growth Strategy
16 
18 
Financial Review 
26   Principal Risks and Uncertainties
28  Stakeholder Engagement

30   Q&A with Management
32  Acquiring Semestry Case Study
34   Environmental, Social and Governance Report
40   Tribal: Cloud Case Study

Governance
42  Board of Directors
44  Executive Committee 
46  Corporate Governance Statement
50  Audit Committee Report
51  Remuneration Committee Report
56   Nomination Committee Report
57  Directors’ Report 
60 

 Independent Auditor’s Report 

Financial Statements
68   Consolidated Income Statement
 Consolidated Statement of  
69 
Comprehensive Income
70   Consolidated Balance Sheet
72 
73  Consolidated Cash Flow Statement
74  Notes to the Financial Statements
120  Company only Balance Sheet
121 
122  Notes to the Company Balance Sheet

 Company only Statement of Changes in Equity

 Consolidated Statement of Changes in Equity

Company Information 
127  Company Information

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Tribal Group plc

01

Our Purpose: 

To enable student success 
through expertise, 
software and services. 

Our Vision: 
To empower the world of education. 
We strive to research, develop and deliver the products, services and 
solutions needed by education institutes across the world to support 
their primary goals of educating students, providing optimum learning 
experiences and ultimately delivering successful outcomes. 

Our Goal: 
To be a pure-play Education Technology SaaS company,  
expanding to a global reach as the market leader.

For more information see our website:  
www.tribalgroup.com

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02

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Financial and Operational Highlights

Financial Performance

20.5% 

5.7p 

Adjusted Operating Margin (EBITDA)1

Adjusted Earnings per Share1

2020: 20.8%

2020: 4.1p

51.5% 

Gross Profit Margin

2020: 53.1%

11.0%

3.4p

Statutory Operating Margin

Statutory Earnings Per Share

2020: 12.5%

2020: 3.1p

Note: comparatives are in constant currency

1.   Adjusted Operating Profit, Adjusted Operating Margin and Adjusted Earnings per Share is in respect of continuing operations which excludes ‘Other Items’ charges of £5.4m 2020: 

charge of £3.0m). 

Revenue

£81.1m

Adjusted Operating Profit (EBITDA)

Statutory Profit After Tax 

£16.6m

£7.0m

2021

2020

£81.1m

£73.0m

2021

2020

£16.6m

£14.9m

2021

2020

£7.0m

£6.4m

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Strategic Report
Governance
Financial Statements

Tribal Group plc

03

Operational Performance

£50.3m 

Annual Recurring Revenue3

2020: £47.0m

104% 

Operating Cash Conversion2

2020: 97%

£172.5m 

Committed Income (Order 

Book)4

2020: £142.6m

£5.4m 

Free Cash Flow

2020: £5.4m

£100.1k 

Revenue per Operational FTE5

2020: £99.8k

£5.9m 

Net Cash 

2020: £9.5m

2.   Operating Cash Conversion is calculated as net cash from operating activities before tax from continuing operations,excluding the cash outflow of £1.7m on the Veritas 

programme, as a proportion of adjusted operating profit (EBITDA). 

3.   Annual Recurring Revenue is defined as the software related Support and Maintenance fees and recurring Cloud Services together with Subscription License fees. 

4.   Committed Income (Order Book) refers to the Total Contract Value of booked sales orders which have not yet been delivered (including two years Support & Maintenance, 

where it is contracted on an annual recurring basis). 

5.  Revenue/Average Operational FTE is the average FTE for the year excluding average FTE associated with capitalised Product Development. In 2021 126.1 FTE were 

capitalised (2020: 96.6)

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04

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Chairman’s Statement

Evolution 
     and

progress

I am pleased to report another 
year of significant progress 
at Tribal. We are successfully 
delivering on our transition to 
an “as-a-service” provider of 
cloud focussed software and 
solutions to the global education 
market, growing our engagements 
with existing customers while 
generating significant new wins, 
both in the UK and internationally.

These successes are flowing through into 
growth in our Annual Recurring Revenue 
(ARR) and provide the Board with confidence 
to continue investment in our technology, 
people and operations to ensure we are well-
positioned to capitalise on the continuing 
evolution of the global education market. 

During the year, we launched our new five-
year objectives for the business, targeting 
a doubling of ARR, both organically and 
through select strategic acquisitions, 
an improving EBITDA margin, delivery of 
all major Edge modules, entry into new 
geographies through the Edge offering, 
and significant expansion of the customer 
base. We have seen good progress in the 

year against these objectives and with 
an increasing frequency of new business 
wins.

During the year Tribal acquired two 
businesses; Semestry Ltd and Eveoh’s “My 
Timetable” for a combined consideration of 
£6.8m. These businesses complement our 
existing portfolio and form part of our Edge 
offering to the Higher Education market. 

We continue to invest in the development 
of Edge and have made positive progress 
on the Admissions module for which we 
have four universities taking the product 
as early adopters.

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Strategic Report
Governance
Financial Statements

Tribal Group plc

05

Team. While we are still at the early stages 
of the implementation of many of these 
programmes, we are committed to their 
sustained delivery and will continue to build 
on our activities in 2022. You can read a 
full report on these priority areas within the 
ESG section of the Annual Report.

Notwithstanding this, with a growing 
number of new customer wins, contract 
extensions, cross sell opportunities and 
a clear strategy and record sales pipeline, 
the Board believes that the opportunities 
for Tribal are significant and we view the 
future positively.

Richard Last
Chairman

People
The progress we have made is a tribute 
to our employees’ talent, expertise and 
belief in our proposition, and this year, this 
has never been more true. Their energy 
and commitment to providing world-class 
education software and services throughout 
the pandemic has not wavered and I would 
like to thank all our staff across the globe 
for their hard work. As we move into what we 
hope to be a post-pandemic environment our 
priority remains on ensuring the wellbeing of 
each employee and we will continue to invest 
in our people, providing them with the tools, 
training and support to allow them to realise 
their potential. 

Janet Tomlinson, Head of Tribal Education 
Services retired on 9 December 2021, we 
would like to thank her for her many years of 
excellent service, and we wish her well for 
the future.

Ukraine 
The Directors have considered the impact 
of the ongoing situation in Ukraine and have 
concluded there is currently minimal risk 
to business continuity as we do not have a 
presence in the region. The group continues 
to support all colleagues who are directly 
impacted by the conflict and will monitor the 
situation closely.

Outlook
The market appetite for our leading 
solutions continues to be positive, and the 
growing portfolio of Tribal products from 
our core student management systems, 
to Tribal:Cloud and Edge is resonating 
well with both our existing and new 
customers. We are focused on delivering 
our newly launched 5 year plan, however, 
as previously reported, over the next two 
years we are likely to experience lower 
levels of growth as historic contracts 
draw to a close but we continue to see 
opportunities to drive ARR growth.

Financial Performance 
Tribal has seen another year of considerable 
progress against our key performance 
indicators.

Closing ARR committed as at 31 December 
2021 increased by 7% to a record high 
of £50.3m (2020: £47.0m constant 
currency, £47.5m reported), revenue for 
the year increased by 10.6% to £81.1m 
(2020: £73.4m constant currency, £73.0m 
reported) and Adjusted EBITDA increased by 
9.2% of £16.6m (2020: £15.2m constant 
currency, £14.9m reported). Our Cloud 
and Edge products delivered substantial 
organic revenue growth of 31% and 50% 
respectively. Committed sales order book 
as at 31 December 2021 amounted to 
£172.5m (2020: £142.6m constant 
currency, £144.4m reported). Diluted 
earnings per share for the year grew to 3.2 
pence per share compared to 3.1 pence per 
share in 2020.

Tribal’s Statutory Profit before tax 
remained stable at £8.6m (2020: £8.5m 
reported). 

The Group’s cash balance remained strong 
with net cash of £5.9m at year end (2020: 
£9.5m) after net capitalised development 
costs of £10.2m, the net payment of 
£6.4m on acquisitions and deferred 
consideration payments and £2.5m of 
dividends paid, with no debt drawn at the 
end of the year.  

Dividend 
Tribal remains committed to a continuing 
dividend policy and the Board is pleased to 
propose a final dividend in respect of the 
year ended 31 December 2021 of 1.3p 
which is expected to be paid at the end of 
July 2022. 

Environment, Social and 
Governance (ESG)
Tribal is committed to activities that 
benefit the environment and society, 
underpinned by good governance. As part 
of our journey to continually improve our 
approach and performance in these areas, 
we formed an ESG Committee in 2020, 
chaired by Non-Executive Director, Nigel 
Halkes. The ESG Committee identified six 
priority focus areas for the Group for 2021, 
each with key initiatives and objectives 
for the year and appropriate ownership 
from across our Executive Management 

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06

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Case Study

Edge Product Offerings

Robust
and adaptable
products

and services

Contents Generation – PageContents Generation – Sub PageContents Generation - Sectionand adaptable

products

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Tribal Group plc

07

Te Whare Wānanga o Awanuiārangi selects Tribal 
to improve student experience from enquiry and 
enrolment to graduation and alumni

Te Whare Wānanga o Awanuiārangi is a publicly 
owned tertiary education institution based 
in Whakatane, New Zealand which provides 
education in a Māori cultural context to 6,000 
students. The organisation’s vision is to 
pursue knowledge to the greatest depths and 
its broadest horizons, and to empower the 
descendants of Awanuiārangi and all Māori 
to claim and develop their cultural heritage.

The Challenge: 
• 

Improve and personalise the student 
experience from enquiry, application and 
enrolment through to graduation and alumni

• 

Improve service delivery by managing 
quality, reducing risk and cutting 
turnaround times

•  Create efficiencies for the organisation 
by improving reporting and lines of 
communication and reducing time 
and cost caused by workarounds

Wiremu Doherty, CEO, Awanuiārangi, said:

“Our current SMIS plateaued in its ability to 
service the needs of our staff and students. 
We looked for a replacement system that 
would improve the student experience from 
their first enquiry to graduation, increase our 
accessibility to information and enable us to 
better manage our programs.”

The Solution: 
• 

Integrated solution, combining our Edge 
products with EBS .

• 

The core Student Management System 
(SMS) will be based on Tribal’s ebs, hosted 
in the Tribal Cloud integrated with Tribal’s 
Student Marketing and Recruitment, Event 
Management and Alumni Management 
Solutions. 

• 

The solution provides a full 360-degree 
view of the student from initial enquiry to 
alumni management.

Awanuiārangi will also adopt Tribal’s Student 
Engage mobile app as a private social network 
to connect the entire Wānanga community. 
It will engage students, staff, departments 
and businesses and provide students with 
a secure collaborative space to learn and 
support each other.

The Benefits: 
The Tribal suite of products will empower both 
Te Whare Wānanga o Awanuiārangi’s staff 
and students to receive a personalised view 
of relevant information. Tauira (students) can 
track their study, including their enrolments, 
finance, results, timetables and attendance, 
while staff will be able to view relevant 
information such as links to their timetables, 
students and the courses they teach – all in 
one place. The new reporting solution offers 
a valuable data mining tool which will provide 
contextualised information visually. 

Steve Exley, Tribal’s General Manager –  
New Zealand, said:

“We’re delighted that Te Whare Wānanga o 
Awanuiārangi has chosen to adopt a full suite of 
Tribal solutions to manage the student journey. 
It is a significant win for Tribal, being the first 
customer in New Zealand to adopt our Student 
Marketing and Recruitment, Event Management 
and Alumni Management Solutions as well as 
the Student Engage App. We are pleased to be 
on the journey with Awanuiārangi and are looking 
forward to continuing the relationship and 
kicking off the implementation.”

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08

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Our Markets

Geographic growth potential (Higher Education student numbers)

Europe

SE Asia

North America

EU-27:    17.5m

Rest of SE Asia:    7.4m

Current markets

UK
2.4m

Philippines:    3.6m

Malaysia:    0.86m

Australia
1.5m

Tribal Share  
(Students): 

50%

Tribal Share  
(Students): 

23%

USA:    19.8m

Canada:    2.2m

New Zealand
0.4m

Tribal Share  
(Students): 

36%

shorter implementation cycles which 
can be delivered remotely unlocking a 
breadth of opportunity across the world 
to both new and existing customers. 

Revenue by business area

Student Information Systems 
£67.3m

Education Services 
£13.8m

Opportunities
The three key goals within our Strategy, 
supported by Tribal’s five-year 
objectives enable us to maximise our 
opportunity for growth.

Tribal Edge is revolutionising the Student 
Information Systems (SIS) market by 
offering modular, next-generation, cloud-
native solutions. Each module provides 
value and can be delivered to customers 
rapidly to meet today’s needs. Tribal 
Edge moves away from bespoke 
development and unique processes to 
providing standard technologies that 
encapsulate leading practice. Tribal Edge 
delivers simpler more efficient, and more 
effective business solutions globally.

With significant numbers of untapped 
institutions globally, our next-generation 
cloud based product offering enables 

Annual Report & Accounts 2021
Annual Report & Accounts 2021
Strategic Report
Strategic Report
Governance
Governance
Financial Statements
Financial Statements

Tribal Group plc
Tribal Group plc

09
9

What is driving our business

University challenge

University solution

Tribal opportunity

Legacy internal SMS unfit  
for purpose 

Public tender for cloud-based 
commercial SMS

Sell existing products delivered  
from Public Cloud

Legacy complexity / lack of agility  
/ security concerns

Leverage Public Cloud and  
managed services 

Improve Student Experience  
Improve internal efficiency

Digital transformation to deliver a 
compelling student experience

For more information 
See pages 16 -17

Tribal:Cloud: providing SIS  
as-a-service through the  
public cloud 

For more information 
See pages 16-17

Tribal Edge: Cloud-native  
solutions adding value across  
a wider solution set 

For more information 
See pages 16-17

Tribal office

Tribal SIS customer

 
Tribal Group plc

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Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Our Business Model

Market 
leading 
student
information 
solutions

We provide market-leading, cloud-
based, student information software 
and services to customers in target 
markets across the world, using our 
resources and expertise to create value 
that is shared with our stakeholders. We 
empower education institutes to educate 
students, providing optimum learning 
experiences and ultimately delivering 
successful outcomes.

Our resources

Leading market share for 
Student Information Systems

Trusted brand respected in  
education worldwide

Education services capability  
complementing student  
information software

Market insight from long- 
standing customer relationships

Experienced leadership bringing  
clear business focus

Highly skilled people with  
deep domain expertise

Culture that places customers at  
the heart of what we do

Underpinning how we operate

Our values See page 37

How we maximise value creation

Our strategy for profitable growth is outlined on page 16

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Tribal Group plc

11

Our resources

Our software

Generating returns and added  
value for all of our stakeholders:

Leading market share for 

Student Information Systems

Trusted brand respected in  

education worldwide

Education services capability  

complementing student  

information software

Market insight from long- 

standing customer relationships

Experienced leadership bringing  

clear business focus

Highly skilled people with  

deep domain expertise

Culture that places customers at  

the heart of what we do

Our cloud-based and on-premise student information 
solutions add value to education and business organisations 
throughout the student life cycle. Our modules span:

Marketing & 
Recruitment

Student 
Support & 
Wellbeing

Admissions

Enrolment

Business 
Engagement

Learning & 
Studying

Graduation 
& Alumni 
Engagement

Assessments 
& 
Examinations

Customers pay for Software as a Service (SaaS);  
cloud services; or for licence, implementation,  
Support and Maintenance.

Our Education Services

Our education services are offered internationally and cover 
institutions from Early Years through to Higher Education, all 
focused on improving learning and student outcomes.

Self 
assessment 
& Review

Quality Mark

Early Years 
& School 
Inspections

Student 
Experience 
Barometer

School 
Improvement

Destination 
of Leavers 
Surveys

Professional 
Learning

Operational 
Benchmarking

Customers
Solutions to enable managers to enhance the 
quality of education and improve operational 
performance, to attract, engage and retain 
students throughout their learning journeys in a 
cost-effective and flexible manner. 

Students
Supporting a student’s life-long learning 
journey, through enhanced wellbeing, enriched 
experience beyond the academic curriculum, 
and seamless interaction with different learning 
channels (physical and virtual). 

Shareholders
Shareholder value and returns from profitable, 
cash-generative growth with a high proportion 
of recurring revenue and progressive dividends. 

Employees
Interesting and rewarding careers, with the 
opportunity to work with the leading educational 
institutes across the globe. 

Government agencies / 
 education funders
Independent quality assurance services 
supporting the development of top-class 
education provision.

Our values See page 37

Risk management See page 26

Corporate responsibility See page 34

Our strategy for profitable growth is outlined on page 16

Tribal Group plc

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Annual Report & Accounts 2021
Strategic Report
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Financial Statements

Chief Executive’s Review

Evolution 
     and

progress

2021 was a year of positive 
strategic and financial progress,  
in which we delivered against  
key milestones in our transition  
to a SaaS business, while 
maintaining our market leading 
position in our core geographic 
markets and supporting our 
growing customer base. 
With an increasing rate of new wins and 
customer extensions, we are starting to see 
the benefits of the investments we have 
made in the evolution and expansion of our 
offering, positioning Tribal at the forefront 
of the evolving education industry and 
providing for an exciting future.

Our areas of focus in 2021 were to grow ARR, 
secure more Tribal:Cloud contracts, migrate 
more customers to our cloud services, 
and launch Edge Admissions – all of which 
have been achieved. We also continued to 
benefit from strong customer retention and 
cash generation, providing us with a robust 
financial platform from which to invest in 
capturing our expanding opportunity.

Throughout the year we invested in our 
people and operations to deliver on Tribal’s 
growing customer footprint across the globe; 
we have evolved our operational model to 
ensure service levels are maintained and 
scalability for long term growth. 

This positive progress and the move of the 
education sector towards the SaaS delivery 
model, means we have entered the new 
year with a record sales pipeline, reflecting 
the continuing investment by the education 
sector and our expanded offering. 

Market Drivers
The higher education market continues to 
evolve as anticipated and the drivers of 
this evolution, heightened by the pandemic, 
remain the same, providing a positive 
backdrop for our evolving product offering. 

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Tribal Group plc

13

Our Strategy

At the end of last year I set out our strategy for the year with three key goals: 

1.   to continue to drive new sales through our portfolio of products in 

existing and new geographies; 

2.    to deliver on the Edge strategy which provides a compelling vision 
to new and existing customers to embrace our next-generation, 
best-of-breed Student Information System (SIS) solutions; and 

3.    to support our new and existing customers in taking advantage 
of cloud technologies by broadening the portfolio of value-add 
solutions and services offered.

Our strategy has been refined and expanded upon during the year to build on this progress 
and to form our new ‘Sustain and Grow’ strategy for the next three years. The focus is to 
SUSTAIN our existing products and revenues, and GROW new products and revenues by 
delivering Edge in the public cloud and moving our product offering to 'as-a-service'.

Tribal 2025: Five-year Objectives

1. Increase ARR
Double the Annual Recurring Revenue (being 15% Compound Annual Growth Rate 
“CAGR”)

•  ARR at end 2020: £47.5m

• 

Includes bolt-on acquisitions

•  Ramps up over 5 years

2. Improve EBITDA
EBITDA margin at low-30s%

•  EBITDA at end 2020: 20%

•  Multi-tenanted, SaaS solution

•  Edge fully rolled out will drive margins in mid-30s

3. Complete Edge
Deliver all major modules of Edge

•  Broadly complete ecosystem, incl bolt-on acquisitions

•  Conclude accelerated Product Development spend

4. Grow globally
Double # of Higher Education markets

•  10% of revenue from new addressable global markets

•  Markets (2020): UK, Aus, NZ, Canada, Malaysia, Singapore

5. Build customer position
Double # of Higher Education customers & share-of-wallet

•  All customers on Tribal:Cloud and/or adopting Edge

• 

Increase “share-of-wallet” Double Rev / Customer

For more information 
See pages 16-17

The education sector is now becoming 
increasingly competitive, efficient and 
adaptable, with organisations needing to 
compete for students. The expectations of 
students are rising, particularly in the areas 
of wellbeing and mental health. Institutions 
increasingly need to consider elements 
such as blended learning and the remote 
delivery of services. This emergence of 
online and collaborative learning has led 
to the significant expansion of the higher 
education market in recent years, which has 
ultimately provided greater opportunities 
and offerings to students worldwide. As 
such, it is now necessary for a business to 
introduce its innovative solutions to market 
at speed in order to capture the expanding 
market opportunity.

The Tribal:Cloud and Edge family of modules 
specifically address each of these issues, 
enabling education institutions to focus 
less on maintaining legacy IT hardware and 
software, and more time focusing on the 
recruitment, engagement and success of 
their students. 

2021 has demonstrated there is a clear 
market appetite for our solutions and the full 
proposition of Tribal products is resonating 
well with our customers. Through the 
investment in the expansion of our offering, 
Tribal is well placed to meet these evolving 
market needs and grow market share 
globally.

Strategy
Our objective is to provide education 
technology solutions to customers 
globally, as-a-service. Transitioning to 
the delivery of a broader set of solutions, 
via the ‘as a service’ model will increase 
our addressable market across a greater 
number of geographies, drive revenue and 
margin expansion, while enabling universities 
to focus on the delivery of exceptional 
education to their students.

As a demonstration of our ambition, in 2021, 
we launched our new five-year objectives 
shown to the right.

To achieve these ambitious targets, our 
strategy has four growth pillars: Innovating with 
our existing products; delivering our existing 
products “as-a-service” in the Tribal Cloud; 
developing a next-generation, modular cloud-
native product set, Edge; and complementing 
organic growth with selective M&A.

 
Tribal Group plc

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Annual Report & Accounts 2021
Strategic Report
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Financial Statements

Chief Executive’s Review continued

We have made positive progress in each of 
these areas, including the winning of further 
SITS:Vision customers, our existing market 
leading software, the successful transition 
of an additional two flagship customers 
into the Tribal:Cloud, the marketing launch 
of Admissions, including the winning of four 
Admissions customers, and the successful 
acquisition of two additional cloud modules 
to add to our Edge product family. 

The growth in ARR was 7% in the year. We 
are pleased with these positive signs of 
potential and although it will take time for full 
adoption of our solutions by our customers 
due to the annual cycle of the academic 
year, we remain confident in the significant 
long-term opportunities.

Geographic Expansion

We have leading market shares in the 
geographies in which we operate. In the 
UK over 65% of all Higher Education 
institutions use our student management 
systems, in Australia we support one-third 
of universities, and in New Zealand three 
of the eight universities. In Southeast 
Asia, we support the largest public and the 
largest private universities in Malaysia, and 
this year we have expanded further with 
new customer wins including Middlesex 
University in Dubai and Universiteit Leiden in 
The Netherlands.

We will continue to focus on growth in these 
geographies and we anticipate Edge will allow 
us to expand further into new geographies 
once the modules are released, due to its 
more easily digestible modular approach. 

Semestry and Eveoh Acquisitions 

We were pleased to complete two small 
acquisitions in the year.

In April 2021 we acquired Semestry, a 
supplier of cloud based scheduling software 
to the higher education market, expanding 
the Group’s Edge family of products and 
taking the business into new geographies. 
Semestry services over 20 customers 
across five countries in Europe. Since 
acquisition, Semestry has secured 8 new 
customers, growing Semestry ARR by 37%, 
representing an acceleration of its historic 
growth rate. 

The module was further enhanced in 
November with the acquisition of Eveoh’s 
“My Timetable”. The platform allows 
institutions to publish personalised student 
and staff timetables, via the web or their 
mobile device and is currently in use at more 
than forty institutions in Europe and the UK. 

The products can be sold across Tribal’s 
extensive customer base, as universities seek 
to increase engagement with their students 
and offer more personalised experiences.

We continue to explore investment 
opportunities to scale the business and 
enter into new geographies and expand our 
Edge family.

2021 Operational Review

People

Tribal relies on the talent and expertise 
of its people. Our success as a growing 
international business is a tribute to our 
people’s energy, commitment and know-
how. Their depth of domain knowledge in 
the sector over three decades is unrivalled 
and we have an innate understanding of 
the education market, developed through 
working in partnership with our customers 
and operating in senior roles for leading 
education institutions. We continue to 
invest in our people, providing them with 
the tools and training to support and allow 
them to realise their potential, with clear 
alignment to our Group objectives. 

The key initiatives enabling our people to 
develop their true potential includes, our 
bespoke competency framework, which 
underpins a range of Career Pathways. 
Through our framework, we aim to help each 
employee understand how they can develop 
in their current role as well as plan for their 
future growth and development. 

We also run remote business development 
programmes focusing on the expansion 
of our Manager Academy. The Academy 
broadens the skills and commercial 
awareness of our leaders and future leaders 
and supports our Digital Learning strategy. 

As well as focusing on the performance, 
development and success of our existing 
people, a key part of our people strategy 
involves investing in early talent programmes 
across the business; bringing in new recruits 
who learn and work in some of our key job 
families including Product Development and 
Customer Support. This included between 
25 and 30 active or former apprentices who 
have secured formal qualifications whilst at 
the same time establishing a solid foundation 
of practical work experience from which to 
build their career with us and contribute to our 
ongoing success.

Communication with our people and 
maintaining wellbeing is crucial, especially 
as we continue to feel the impact of the 
pandemic. We have focused on supporting 
all aspects of our people’s health and 
wellbeing providing ongoing and additional 
support through our Employee Assistance 
Programme.

We have now reopened our offices and 
following consultation with our employees, 
the teams are embracing the new form of 
hybrid working. 

Student Information Systems (SIS)

Student Information Systems, our core 
segment which targets the further and 
higher education sectors through our range 
of software offerings, delivered a positive 
performance in the year, growing customer 
numbers, revenue, and profits, and has 
entered the new financial year with a record 
pipeline of opportunities. We continue to win 
new customers for our existing on premise 
offering, transition existing customers 
into our cloud offerings, and sign the first 
contracts for our Edge offerings.

Key new customers include University of 
West London and Southampton Solent 
University in the UK, and internationally: 
Te Whare Wānanga o Awanuiārangi in New 
Zealand, Middlesex University in Dubai and 
Universiteit Leiden in The Netherlands.

We were delighted to close a number of 
significant sales to existing customers, 
transitioning their existing on-premise 
Tribal SITS software, SITS:Vision, into the 
Tribal:Cloud, a managed cloud environment. 
These include five-year contracts with the 
University College London for £3m and 
The University of Warwick for £3.5m. We 
continue to have positive conversations 
across our extensive customer base as they 
explore the benefits a move to the cloud can 
bring their organisation and are confident of 
continued uptake.

Our largest SITS deal to date, worth 
approximately £17m over eight years, with 
Nanyang Technology University launched 
in early 2021 and project implementation 
will continue to progress throughout 
2022. The partnership encompassing 
SITS:Vision, Tribal:Cloud and Edge products, 
demonstrates the relevance of Tribal’s broad 
suite of offerings.

We also completed the first sales of 
our newly developed Cloud-based Edge 
Admissions module, to Aberystwyth 
University and the University for the 

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Tribal Group plc

15

Creative Arts. The solution can be integrated 
with the SITS Student Management System, 
or any other SMS, providing the Group with a 
significant addressable market. Sales of the 
Dynamics based Edge Student Recruitment 
and Student Welfare modules have 
developed and have a growing pipeline.

In December, we concluded contract renewal 
discussions with our Australian university 
customers on the Callista Software 
platform. Of the eleven universities, nine 
have elected to renew. The five-year 
agreements provide an evolutionary path 
towards the Edge, Cloud delivered SaaS 
ecosystem and provide a strong foundation 
of long-term visible revenue, with £5.8m 
ARR, in the Australian market. 

As the Group transitions to a SaaS delivery 
model, we have introduced some additional 
metrics to measure progress towards key 
objectives.

£m

2021

Annual 
Recurring 
Revenue (ARR)4 50.3

Monthly 
Recurring 
Revenue (MRR)1 4.3k

2020 
Constant 
currency

Change 
%

47.0

7%

3.7k

16%

Gross Revenue 
Retention 
(GRR)2

Net Revenue 
Retention 
(NRR)3

93% 92%

1%

106% 103%

3%

1.  Calculated as the monthly recurring revenue as at 

31 December

2. 

 Calculated as a percentage of recurring revenue 
retained from existing customers at 1 January 
including contract expiry, cancellations or 
downgrades in the year

3.  Calculated as a percentage of recurring revenue 
retained from existing customers at 1 January 
including upsells as well as contract expiry, 
cancellations or downgrades in the year

4.  ARR is a forward looking metric representing 

committed revenues as at 31 December 2021 
and includes Support & Maintenance fees paid on 
all software, License sold on a subscription basis, 
Cloud services and Edge sales.

MRR has increased 16% to £4.3k (2020: 
£3.7k). 20pp of the increase is driven by the 
acquisitions of Semestry and Eveoh’s “My 
Timetable”, the remaining increase is organic 
growth from significant new wins including 
Nanyang Technological University, Te Whare 
Wanaga o Awanuiarangi, Solent University 
and University of West London. 

GRR has increased 1pp to 93% (2020: 
92%). In 2021 and 2020, a third of the 
movement relates to churn on SchoolEdge 
customers. We have also seen a decline in 
some of our other services as customers 
move away from our bespoke products.

NRR increased by 3pp to 106% (2020: 
103%). This growth is predominantly due 
to cloud migrations sold to Kings College 
London, University of Warwick, University 
College London and Universiti Teknologi 
Petronas and Dynamics sales made to 8 
existing customers. Annual inflationary 
increases applied to customer renewals also 
contribute to NRR growth.

Education Services (ES)

Education Services trading performance 
remained stable throughout the year, despite 
the impact of the ongoing pandemic. The 
team continued remote delivery of the key 
assurances, training, and inspections in the 
UK, US and New Zealand. The business has 
a good pipeline of opportunities for the new 
financial year which will enable Education 
Services to deliver new revenue in 2022. 

In the UK, the main contracts continued 
to operate at consistent levels. Work on 
the National Professional Qualifications 
(NPQ) moderations, Advanced Mathematics 
Support Programme (AMSP) and National 
Centre for the Excellence of Teaching 
Mathematics (NCETM), professional 
development and training all continued to 
be successfully delivered remotely with 
the gradual return of some face-to-face 
events in the second half of the year. These 
contracts are subject to retender in 2022.

School closures in the US continued 
to hamper business development 
opportunities. The New York State Education 
Department (NYSED) contract had a solid 
performance as we worked closely with 
NYSED to ensure continued delivery despite 
the restrictions from the pandemic. 

In the Middle East, the ADEK contract 
resumed at a reduced level in the final 
quarter of 2021 compared to three 
months full delivery in early 2020. No 
further revenues are expected from the 
ADEK contract as this has now come to 
an end. The decrease in ADEK revenues 
were offset with smaller contract wins in 
Bahrain, however due to the flexible cost 
model and variable cost base our margin was 
somewhat protected. 

2022 Areas of Focus
We anticipate 2022 will be a pivotal year 
for Tribal, as we see momentum building in 
our pipeline and across our industry as it 
moves towards SaaS and cloud offerings. 
We will focus on transitioning more of our 
existing customers to the Tribal:Cloud, 
the sale of further Edge modules and the 
delivery of our first early adopter Admissions 
customers. We will also continue to develop 
new customer relationships globally and 
look for complementary partnerships and 
acquisitions, to accelerate our expansion.

We are transitioning to a new target 
operating model which will underpin the 
structures and capabilities required 
of a SaaS business. This includes the 
introduction of two new executive roles 
focusing on Customer Success and Service 
Delivery. The new target operating model will 
be supported by the implementation of new 
SaaS financial systems and processes.

2022 Outlook
We have a strong sales pipeline as we 
enter the current financial year, giving us 
the confidence to continue to invest in our 
product expansion strategy to achieve our 
long-term financial goals. The Group has 
traded in line with Board expectations since 
the start of the new financial year and is 
seeing continued positive sales momentum. 
We expect continuing revenue growth 
in our strategic products with improving 
margins over time as we gain scale, but 
this will be offset in the next couple of 
years by declining revenues from our higher 
margin, historic Australian government 
contracts and non-core schools systems 
contracts. While cognisant of inflationary 
cost pressures, the Board remains confident 
in delivering results for 2022 in line with 
current expectations.

We believe the education market globally 
is becoming more attuned to the benefits 
of SaaS and cloud offerings and presents a 
supportive market backdrop, as we release 
new offerings to the market and increase 
our sales and marketing activities.

The Group remains focused on its key 
strategic priorities during 2022 and we 
remain confident in our ambition and ability 
to deliver on our growth strategy.

Mark Pickett
Chief Executive Officer 

Tribal Group plc

16

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Tribal’s Growth Strategy

Our objective is to
provide 

education

technology

to customers globally,
as-a-service.

Key benefits of our strategy:
An expanded, modular product offering will enable us to increase the size of our addressable market, through:

• 

• 

increased revenue per customer

increased number of customers

•  easier entry into a greater number of geographies

• 

  ability to target the customer base of competing solutions

•  enable a partners programme

• 

It will increase our margins as we benefit from the scalability of the cloud

•  Students will benefit from the increased digital and personalised engagement with universities

•  Universities will be able to focus on education provision and not IT, delivering an enhanced, personalised service to their students

 Innovating with our existing products 
•  We will continue to invest in our market-leading existing offerings, ensuring 

Key measures
•  Growth in ARR

they stay up to date and are relevant for our existing user base

•  We will continue to sell our existing products to new customers, offered 'as-

a-service' as standard, but available on-premise if demanded

•  New customer wins

Progress in 2021 
•  Committed Annual Recurring 
Revenue increased by 7% to 
£50.3m (2020: £47.0m).

• 

 New business wins for all existing 
products plus increased traction 
of the successful migration of key 
customers to Tribal:Cloud.

•  New customers include University 
of West London and Southampton 
Solent University in the UK, Te Whare 
Wānanga o Awanuiārangi in New 
Zealand, Middlesex University in 
Dubai and Universiteit Leiden in the 
Netherland.

 
Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Tribal Group plc

17

 Tribal Cloud: delivering our existing products 'as-a-service'
•  Deliver existing product suites as-a-service, and manage on behalf of our 

Key measures
•  ARR from Cloud services

clients including all of their integrations with other IT products

• 

This will enable us to sell more to our existing customers, and help ensure 
our customers are prepared for the long-term move to Edge, our native 
cloud ecosystem of education technology modules

•  Number of Tribal Cloud customers

Progress in 2021
•  Notable 5-year contract wins with 
University College London and The 
University of Warwick.

 Edge – a modular, next generation, cloud-native, Student 
Information product set
•  Create an expanded higher education ecosystem of next generation modules 

to meet all areas of student engagement with universities

•  We have developed the Edge platform, on which module applications can be 
built or acquired modules can be integrated through simple API integrations. 
This is now complete

•  We are now developing modular applications that cover all the areas of 

engagement between universities and students. These will be ‘best of breed’ 
products, able to be bought either with the Edge platform and other modules, 
or independently

•  Universities no longer want to buy all their requirements from a single 

vendor, in one monolithic system. They want choice of modules and vendors. 
The modules can therefore be sold both to existing Tribal customers and 
customers of competing SIS vendors

• 

• 

• 

• 

• 

These will be delivered entirely ‘as a service’, with no IT support required from 
the universities, freeing them to focus on the delivery of education services 
to their students

The modules will have the ability to be easily translated into multiple 
languages, more quickly customisable to individual geographic needs and 
able to be delivered remotely – therefore providing an easier means to enter 
additional geographies

The modules will be more appropriate for a partner model, as they will be 
smaller, more digestible offerings

The modules will provide the opportunity for increased upsell to existing 
customers

The modules will enable more rapid adoption and faster implementation times

 Mergers and Acquisitions

•  Support geographic expansion, our organic growth will be complemented 

through tactical acquisitions, of additional modular technology, to add to our 
Edge ecosystem, or to enable cross-sell to the large Tribal customer base

•  Gain market share to build mass in our target geographies

Key measures
•  Number of modules sold

Progress in 2021
•  11 new Dynamics deals in the 

UK and 3 in APAC highlights the 
relevance of Edge products globally

•  Positive progress on new modules 
with the marketing launch of 
Admissions, and the delivery of our 
first four early adopter customers

• 

 Expansion of our Global Delivery 
Centre in Malaysia to support the 
growing SE Asia business and Global 
Delivery Model

Key measures
•  Sales and ARR growth of acquired 

businesses

Progress in 2021
• 

 The acquisition of Semestry Ltd and 
Eveoh’s “My Timetable” in the year 
added cloud based scheduling to our 
Edge product offering which enabled 
expansion of the business into new 
geographies.

•  We won several new accounts and 
cross sold into existing customers

Tribal Group plc

18

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Financial Review

Results

£m

Revenue

Student Information Systems

Education Services

Gross Profit

Gross Profit Margin

Adjusted Operating Profit (EBITDA) 1, 2  
(Before Central Overheads)

Student Information Systems

Education Services

Central Overheads 4

Net foreign exchange gain/(losses)

Adjusted Operating Profit (EBITDA) 1, 2

Adjusted Operating Margin (EBITDA) 1, 2

Statutory Profit before Tax

Statutory Profit after Tax 

Annual Recurring Revenue

Constant 
Currency
20203

Change 
constant
currency

Change  
constant  
currency %

2021

81.1

67.3

13.8

41.8

2020 
Reported

73.0

59.4

13.5

38.6

73.4

60.0

13.4

38.9

51.5%

53.0%

53.1%

25.8

23.6

2.2

(9.2)

0.1

16.6

20.5%

8.6

7.0

50.3

24.5

22.3

2.1

(8.8)

(0.8)

14.9

20.4%

8.5

6.4

47.5

24.8

22.9

1.9

(8.8)

(0.8)

15.2

20.8%

8.5

6.4

47.0

7.7

7.3

0.4

2.9

1.0

0.7

0.3

(0.4)

0.9

1.4

0.1

0.6

3.3

10.6%

12.1%

3.5%

7.4%

(1.5)pp

4.0%

3.1%

15.8%

(4.0)%

112.5%

9.2%

(0.3)pp

0.7%

8.6%

7.0%

1.   Adjusted Operating Profit and Adjusted Operating Margin are in respect of continuing operations and excludes charges reported in “Other items” of £5.4m (2020: £3.0m), 

refer to note 6 in the Financial Statements.

2.  EBITDA is calculated by taking the Adjusted Operating Profit after the allocation of Central Overheads and excludes Interest, Tax, Depreciation and Amortisation. 

3.   2020 results adjusted are updated for constant currency - the Group has applied 2021 foreign exchange rates to 2020 results to present a constant currency basis, when applied 
to 2020 results there is an increase in Revenue of £0.4m, an increase to Adjusted Operating Profit (before Central Overheads) of £0.3m and Adjusted Operating Profit of £0.3m.

4.  Central Overheads are made up of costs that are not directly attributable to either Student Information Systems or Education Services.

The financial review presents the reported 
results for 2021 and 2020, and the 2020 
results restated to “constant currency” 
using 2021 rates to exclude foreign 
currency impact. The change percentages 
and comparatives are shown on the 2020 
constant currency numbers. The presentation 
disclosed as “constant currency” is an 
alternative performance measure and not 
a statutory reporting measure prepared in 
line with International Financial Reporting 
Standards (IFRS) and disclosed as “reported”. 
The Group has chosen to present its results 
on a constant currency basis to reflect the 
year-on-year performance and account for 
the impact of foreign exchange movements 
in the year.

Revenue
Revenue in the year increased 10.6% to 
£81.1m (2020: £73.4m constant currency, 
adjusted for the impact of foreign exchange 
of £0.4m; £73.0m as reported). On a like for 
like basis, excluding Semestry revenue of 
£1.2m (2020: £nil), the increase in total 
revenue was 8.9%.

The Group’s Student Information Systems 
segment performed well, increasing by 
12.1% to £67.3m (2020: £60.0m constant 
currency; £59.4m reported). 10.1pp of the 
increase was driven by a strong performance 
due to new customer wins across a range 
of offerings, the remaining 2.0pp was 
attributable to Semestry revenue.

Education Services revenue increased by 
3.5% to £13.8m (2020: £13.4m constant 
currency; £13.5m reported) as a result of 
projects gaining momentum as the impact of 
the pandemic eased.

Approximately 40% of Tribal’s revenue in 
the year was generated outside the UK 
and is therefore subject to foreign exchange 
movement. 

Gross Profit has increased 7.4% to £41.8m 
(2020: £39.1m constant currency, £38.6m 
reported) whilst the margin percentage 
has decreased to 51.5% (2020: 53.3% 
constant currency, 53.3% reported). The main 
percentage decrease is due to an increase in 
sales of our Edge products which have a lower 

initial margin whilst we build scale and invest 
in sales teams and due to low margins from 
the Nanyang Technological University (NTU) 
contract implementation phase.

Adjusted Operating Profit 
(EBITDA)
The Adjusted Operating Profit (EBITDA) 
increased £1.4m to £16.6m (2020: 
£15.2m constant currency; £14.9m 
reported). The Adjusted Operating Margin 
(EBITDA) decreased to 20.5% (2020: 
20.8% constant currency; 20.4% reported). 

Central Overheads, representing costs in 
HR, IT, Finance, Marketing and Management 
that aren’t directly attributable to lines of 
business increased by £0.4m to £9.2m 
(2020: £8.8m constant currency; £8.8m 
reported). The increase was primarily due to 
additional property costs as offices gradually 
re-opened in 2021 following the easing of 
pandemic restrictions and increased global 
insurance costs in line with market trends. 
Margins will continue to be under pressure 
next year due to the impact of inflation on 

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Tribal Group plc

19

£1.7m, as noted on page 24, the underlying 
profit increase was 35.9%. The tax charge 
reduced to £1.6m (2020: £2.1m reported) 
due to the release of uncertain tax 
provisions previously required, the effective 
tax rate before these releases was 19% 
(2020: 25%).

Segmental performance
The Group provides software and 
non-software related services to the 
international educational market. These 
services are managed across two divisions, 
Software Information Systems (SIS) and 
Education Services.

As the Group’s explicit strategy is to 
transition to a pure cloud-based SaaS 
business, we have enhanced our segmental 
revenue disclosure to highlight our Edge 
and Cloud services. In addition, we now 
differentiate “Other software and services” 
which will continue to be supported but 
where further investment will be limited 
and mainly consists of historic Australian 
Government contracts with bespoke 
software and services. 

The table on page 21 shows the changes in 
more detail.

2021

26.0

5.4

6.8

3.4

12.7

54.2

13.1

67.3

23.6

2020 
Reported

25.2

4.4

5.2

1.7

9.2

45.7

13.7

59.4

22.3

Constant 
Currency
2020

25.5

4.5

5.2

1.7

9.3

46.0

14.0

60.0

22.9

Change 
constant
currency

Change  
constant  
currency %

0.5

0.9

1.6

1.7

3.4

8.2

(0.9)

7.3

0.7

1.9%

21.3%

31.5%

101.9%

36.8%

17.8%

(6.3)%

12.2%

3.1%

(3.1)pp

salaries and global insurance is expected to 
continue to rise in 2022.

We continue to focus on reducing overhead 
costs and have continued to grow our Manila 
office in the Philippines to support central 
back office functions, product development, 
ebs and SchoolEdge product support 
and other business services. The Group 
continues to identify cost saving measures 
and effectively manage its cost base.

Statutory Profit after Tax
The Statutory Profit after tax for the year 
increased by 8.6% to £7.0m (2020: £6.4m 
reported). Excluding the costs of the Veritas 
Programme, a one-off project, in year of 

Student Information Systems (SIS)

£m

Foundation Support & Maintenance

Foundation Software

Cloud Services

Edge

Professional Services

Core Revenue

Other Software & Services

Total Revenue

Adjusted Operating Profit

Adjusted Operating Margin

35.0%

37.6%

38.1%

Student Information Systems focusses on software related solutions 
to the Higher Education, Further Education, Colleges and Employers 
(referred to in Australia as VET), and Schools sectors across the main 
geographic markets being the UK, Australia, New Zealand, Singapore, 
Malaysia, Netherlands and Canada. 

SIS revenue increased by 12.2% to £67.3m (2020: £60.0m 
constant currency; £59.4m reported). We note that 2021 and 
2020 reported numbers now include revenue and costs of Asset 
Management, Software Solutions and Information Managed 
Services, which were previously in Education Services, as it more 
closely aligns to the Software segment, of which revenue was 
2021:£2.7m, (2020:£2.6m constant currency and reported) and 
associated operating margin was 2021: £1.6m, (2020: £1.3m 
constant currency and reported). Revenue generated from our core 
product offerings increased 17.8% to £54.2m (2020: £46.0m 
constant currency, £45.7m reported) however revenue from our 
other software and services declined 6.3% to £13.1m (2020: 
£14.0m constant currency, £13.7m reported) as discussed below.

The Group secured multiple new customer wins throughout the year 
across Tribal’s range of software, reflecting the evolving product 
suite, technology leadership and increasing activity levels within the 
education sector globally. 

Foundation Support & Maintenance fees in the period on our 
Foundation products (SITS, Callista, ebs, Maytas, K2 and SID) 
increased 1.9% in the period reflecting strong retention rates in our 
customer base and new customers in the year. 

Foundation Software includes the sale of new perpetual and 
subscription software licenses on our Foundation products. 
Revenue in the period increased 21.3% to £5.4m (2020: £4.5m 
constant currency, £4.4m reported). Under IFRS15 license 
revenue is recognised as the software is implemented on a 
percentage complete basis, resulting in the revenue from larger 
implementations taking more than two years to recognise. Key new 
customers include University of West London and Southampton 
Solent University in the UK, and internationally: Te Whare Wānanga 
o Awanuiārangi in New Zealand, Middlesex University in Dubai and 
Universiteit Leiden in the Netherlands.

Cloud Services cover the provision of Tribal:Cloud fully managed public 
cloud services and hosting services supporting Tribal products, either 
on-premise in a private cloud, or more increasingly in a public cloud. 

Tribal Group plc

20

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Financial Review continued

Cloud revenues have continued to increase and are up 31.5% to £6.8m 
(2020: £5.2m constant currency and reported). The main cloud hosting 
services revenue increased as the Group closed a number of significant 
sales to existing customers, transitioning their existing on-premise 
Tribal SITS software, SITS:Vision, into the Tribal:Cloud, a managed 
environment. Notably five-year contracts with University College 
London and The University of Warwick which demonstrates interest in 
moving to the public cloud from customers across all markets remains 
high. We continue to have positive conversations across our extensive 
customer base as they explore the benefits a move to the cloud can 
bring to their organisation and are confident of continued uptake.

Edge revenues saw a significant increase of 102% to £3.4m 
(2020: £1.7m constant currency, £1.7m reported). The main 
contribution to the increase in revenue was generated from the 
successful acquisition of Semestry and Eveoh’s “My Timetable”, 
contributing 50pp of the increase in total Edge revenue. In addition, 
Dynamics had a strong year closing eleven new deals in the UK and 
three in APAC, including Te Whare Wānanga o Awanuiārangi in New 
Zealand, Brunel University, and the University of St Andrews in the 
UK, highlighting the relevance of Edge products globally. The Group 
also completed the first sales of its newly developed Cloud-based 
Edge Admissions module, including Aberystwyth University and the 
University for the Creative Arts. Admissions is the first significant 
module on the Edge platform. The solution can be integrated with the 
SITS Student Management System, or any other SMS, providing the 
Group with a significant addressable market.

Professional Services includes the implementation of all our software 
products at customer sites, typically working alongside customer 
teams. Implementation projects vary in length and complexity, ranging 
from a small number of days to more than two years for complex 
projects. Revenues are typically based on a day rate fee, although some 
contracts are performed under a fixed fee for defined implementation 
scope. Professional services have continued to be delivered remotely 
and the team has been bolstered by the Global Delivery Centre (GDC) in 
Kuala Lumpur, Malaysia.

Revenue increased by 36.8% to £12.7m (2020: £9.3m constant 
currency, £9.2m reported) primarily as result the NTU contract in 
Singapore which was won in late December 2020.

Other Software & Services declined 6.3% to £13.1m (2020: 
£14.0m constant currency, £13.7m reported). These revenues 
include historic Australian government contracts, SchoolEdge, Data 
Managed Services, Software Solutions and Information Managed 
Services. In the year increased revenues from Software Solutions 
offset a decline in SchoolEdge revenues. While these products 
continue to operate profitably, they are non-core with limited 
investment plans and revenues will reduce over time.

Adjusted Operating Profit increased by 3.1% to £23.6m (2020: 
£22.9m constant currency; £22.3m reported) and Adjusted 
Operating Margin decreased to 35.0% (2020: 38.1% constant 
currency; 37.6% reported. SIS margin reduced due to a product mix 
impact, with increased Edge sales which have a lower initial margin 
whilst we build scale and invest in sales teams and low margins 
from the NTU contract implementation phase due to its size and 
complexity. 

Annual Recurring Revenue (ARR)

£m

Foundation 
– Support & 
Maintenance

Foundation – 
Subscription

Cloud Services

Edge

2020 
Reported

2021

Constant 
Currency
2020

Change Change %

24.7

25.9

25.7

(1.0)

(3.9)%

3.8

8.2

4.5

2.5

6.6

1.9

2.5

6.6

1.8

1.3

1.6

53.8%

24.1%

2.6 138.9%

Core Product ARR 41.2

36.9

36.7

4.5

12.4%

Other Software & 
Services

Total ARR

9.1

50.3

10.6

47.5

10.3

47.0

(1.2) (12.0)%

3.3

7.0%

ARR is a key forward looking financial metric of the Group and is an 
area of strategic focus. Our aim is to grow ARR in our core products 
through the delivery of Software as a Service contracts, providing 
increased quality of earnings. 

ARR increased by 7% to £50.3m (2020: £47.0m constant currency, 
£47.5m reported). 4% of the growth is organic and the remaining 
3% of the growth is due to the successful acquisition of Semestry 
and Eveoh’s “My Timetable”.

The 4% organic revenue growth is driven by 9pp of new software 
sales and the successful migration of key customers to the Tribal: 
Cloud,offset by a 5pp decrease which is largely attributable to the 
loss of two Callista customers and reduction in historic Government 
contracts.

In December 2021, we concluded contract renewal discussions 
with our eleven Australian university customers on the Callista 
Software platform, of which nine have elected to renew. The five-
year agreements provide a pathway to integrate the established 
Callista software with Edge. While this represents a £1.0m drop in 
ARR, these multi-year renewals provide a strong base of long-term 
committed revenue.

Education Services (ES)

2020 
Reported

2021

Constant 
Currency
2020

Change 
constant 
currency

Change 
constant 
currency 
%

11.1

11.4

11.2

(0.1)

(1.1)%

£m

School 
Inspections & 
Related Services

I-graduate – 
Surveys & Data 
Analytics

Total Revenue

13.8

13.5

13.4

2.7

2.1

2.1

0.5

0.4

27.4%

3.5%

Adjusted 
Operating Profit

2.2

2.1

1.9

0.3

15.8%

Adjusted 
Operating Margin 16.3% 15.7% 14.5% 1.7% 170bps

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Tribal Group plc

21

Education Services (ES) provides non-software related solutions 
globally across the same market sectors. The core offerings are 
inspection and review services which support the assessment of 
educational delivery, performance benchmarking, student surveys, 
and data analytics. 

Education Services revenue increased by 3.5% to £13.8m (2020: 
£13.4m constant currency; £13.5m reported). 

The revenue from School Inspections & Related Services 
decreased by 1.1% to £11.1m (2020: £11.2m constant currency; 
£11.4m reported).

In the UK, the main contracts continued to operate at consistent 
levels largely delivered remotely. Revenue from the National 
Professional Qualifications (NPQ) contract was somewhat reduced 
in 2021 because of the phasing of the contract being weighted 
more toward 2020, this was offset by the increase in National 
Centre for the Excellence of Teaching Mathematics (NCETM) 
revenue because of the recovery from Covid-19 allowing face-to-
face events to resume in 2021.

The New York State Education Department (NYSED) contract had a 
solid performance as we worked closely with the NYSED to ensure 
activity continued over the summer in 2021 ensuring some of the 
contract value lost due to Covid-19 in 2020 was recovered in year. 
The Performance Review Program for Initial License (PRPIL) picked 
up in the year with a significant increase in licenses sold in 2021 
compared to 2020 as a result of schools re-opening in the US.

In the Middle East, the ADEK contract resumed at a reduced level 
in the final quarter of 2021 compared to three months full delivery 
in early 2020. No further revenues are expected from the ADEK 
contract. The decrease in ADEK revenues were offset by smaller 
one-off contract wins in Bahrain however due to the flexible cost 
model and variable cost base our margin was somewhat protected.

The revenue for Surveys & Data Analytics increased by 27.4% 
to £2.7m (2020: £2.1m constant currency; £2.1m reported). The 
volume of benchmarking projects recovered slightly from the impact 
of Covid-19 as the International Student Barometer for the Southern 
Hemisphere, delayed from 2020 was delivered in 2021, albeit with 
lower participant numbers than normal, as a direct impact of reduced 
numbers of international students in the Southern Hemisphere. 

The Adjusted Operating Profit in Education Services increased by 
15.8% to £2.2m (2020: £1.9m constant currency; £2.1m reported), 
the Adjusted Operating Margin also increased 1.7pp to 16.3% 
(2020: 14.5% constant currency; 15.7% reported), this increase 
is largely due to the variable cost model it operates and the mix of 
higher margin contracts offsetting the impact of the lower margin 
ADEK contract which was completed at the end of 2021.

Mapping of Revenue Streams
The table below highlights how previously reported revenue streams 
have been updated to show more detail and moved to provide 
clarity. Foundation products include SITS, Callista, ebs, Maytas 
and SID. Edge products include Admissions, Submissions, Engage, 
Dynamics and Semestry. Bespoke Software relates to historic 
Australian government contracts.

Segment

Previous Reported revenue streams

Sub Sections

Changes

Student 
Information 
Systems (SIS)

License & Development fees

Foundation Software 

Shown as new separate line

Edge 

Shown as new separate line

Bespoke software and SchoolEdge 

Moved to Other Software & Services

Support & Maintenance

Foundation Support and Maintenance

Shown as new separate line

Bespoke software and AchoolEdge 
Support and Maintenance

Moved to Other Software & Services

Implementation Services, remamed Professional Services

Cloud Services

Cloud Services

Shown as new separate line

Bespoke Software and Data Managed 
Services

Moved to Other Software & Services

Other services, renamed Other Software and Services

Includes new products as noted  
above/below

Education 
Services

School inspections & related services

Surveys & Data Analytics, renamed I-graduate - Surveys & Data Analytics

Information Management Services

Asset Management

Software Solutions

Moved to Other Software & Services

Split across ‘Foundarion Software’. 
‘Foundation Support & Maintenance’, 
‘Implementation Services’ and  
‘Cloud Services’

Moved to Other Software & Services

Tribal Group plc

22

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Financial Review continued

Product Development

£m 

Product Development

Of which capitalised

Edge

Other Products

Of which expensed

Foundation Products

Edge

Other Products

Amortisation

2021

2020 Reported

15.9

10.2

10.1

0.1

5.8

2.9

2.2

0.7

0.9

11.6

6.8

6.8

—

4.8

2.8

1.3

0.6

1.2

Change

27%

33%

33%

100%

17%

3%

40%

–

(25%)

The Group spent £15.9m on Product Development, of which £10.1m 
was capitalised in relation to Edge, including Dynamics and Semestry. 
(2020: £11.6m spent, £6.8m capitalised, £4.8m expensed) and £0.1m 
(2020: £nil) was capitalised in relation to E-Evidence, a new application 
for Education Services to streamline inspections. The net P&L charge 
after removing capitalised spend was £5.8m (2020: £4.8m). We 
continue to invest in our Foundation products, adding new modules and 
additional functionality as well as statutory updates, the costs of which 
are expensed. 

We continued to deliver on our Edge strategy, which provides a 
compelling vision to new and existing customers to embrace our 
next-generation, best-of-breed, cloud native SIS solutions. As a 
cloud native SIS, Edge provides a competitive differentiator in 
targeting and acquiring new customers. In addition, it protects 
Tribal’s customer base by providing the most efficient, lowest cost 

route to achieve a comprehensive, integrated, open-standards SIS 
which maximises the student experience and reduces the technical 
complexity and IT cost for our customers.

Our continued investment in Edge saw the marketing launch of 
Admissions in July 2021 and the first sales began to come through. 
Capitalised Product Development spend increased to £10.1m 
(2020: £6.8m) as the Edge development team increased in size 
in the year. A review of the Group’s capitalisation to date has been 
undertaken resulting in £0.9m of pre-2021 capitalised costs being 
expensed as we have clarity on our future Edge offering, increasing 
the net P&L charge to £5.8m (2020: £4.8m). We continue to invest 
in our Foundation products, adding new modules and additional 
functionality as well as statutory updates, the costs of which 
are expensed.

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Tribal Group plc

23

Key Performance Indicators (KPIs)

£m

Revenue

– Student Information Systems

– Education Services

Adjusted Operating Profit (EBITDA)1

Adjusted Operating Margin1

Annual Recurring Revenue (ARR)

Committed Income (Order Book)

Operating Cash Conversion2 

Free Cash Flow3 

Staff Retention

Revenue/Average Operational FTE2 

2021

81.1

67.3

13.8

16.6

20.5%

50.3

172.5

104%

5.4

86.9%

£100.1k

2020 
Reported

73.0

56.9

16.1

14.9

20.4%

47.5

144.4

97%

5.4

92.3%

£99.2k

2020 
Constant 
Currency

73.4

60.0

13.4

15.2

20.8%

47.0

142.6

97%

5.4

–

Change 
constant 
currency

Change 
constant
currency %

7.8

7.3

0.5

1.4

–

3.2

29.8

–

–

–

10.6%

12.1%

3.5%

9.2%

(0.3)pp

7%

20.9%

7pp

0.2%

–

0.3%

£99.8k

£0.3k

1.   Adjusted Operating Profit and Adjusted Operating Margin are in respect of continuing operations and excludes charges reported in “Other items” of £5.4m (2020: £3.0m), 

refer to note 6 in the Financial Statements. EBITDA is calculated by taking the Adjusted Operating Profit after the allocation of Central Overheads and excludes Interest, Tax, 
Depreciation and Amortisation.

2    Revenue/Average Operational FTE is the average FTE for the year excluding average FTE associated with capitalised Product Development. In 2021 126.1 FTE were 

capitalised (2020:96.6)

3    Comparative restated – refer to Free Cash Flow section below

Committed Income (Order Book)

The Committed Income (Order Book) relates to the total value of 
orders across SIS and ES, which have been signed on or before, 
but not delivered by 31 December 2021. This represents the best 
estimate of business expected to be delivered and recognised 
in future periods and includes 2 years of Support & Maintenance 
revenue. At 31 December 2021 this increased to £172.5m (2020: 
£144.4m reported). 76% of the increase relates to the 5-year 
contract extension with nine universities within the Callista group in 
Australia. The remainder of the increase is attributable to Semestry.

Operating cash conversion
Operating cash conversion is calculated as net cash from operating 
activities before tax as a proportion of adjusted operating profit 
(EBITDA) excluding the cash outflow of £1.7m on the Veritas 
programme. In 2021, operating cash conversion was 104% (2020: 
97% reported). In prior years’ operating cash conversion was 
calculated using EBITA rather than EBITDA, this has been changed to 
align more closely with the most relevant profit measure. The 2020 
comparison has been restated and excludes the one-off settlement 
of the platform dispute payment of £8.1m as disclosed in 2020.

Free cash flow
Free cash flow is included as a key indicator of the cash that is 
generated by the Group and is available for acquisition related 
investment, interest and finance charges and, or distribution 
to shareholders. It is calculated as net cash generated before 
dividends, interest and finance charges, deferred consideration, and 
investments in subsidiaries. Free cash flow in 2021 and 2020 was 
consistent at £5.4m, investment in product development increased 
£3.1m however, was offset with £3.0m proceeds on shares sold to 
satisfy exercises of share-based payment schemes. In prior years’ 
free cash flow was calculated based on net cash from operating 

activities less capital expenditure and less capitalised development 
costs (excluding acquired intellectual property), the prior year 
comparative has been restated to reflect the change in definition. 
In 2020, free cash flow excluded the one-off settlement of the 
platform dispute of £8.1m.

Net of cash acquired, the Group paid £4.1m as initial consideration of 
Semestry Limited, which included £0.8m of deferred consideration 
paid in October 2021. The final deferred consideration relating to the 
Dynamics acquisition of £1.3m was paid in March 2021. 

Full Time Equivalent (FTE) and staff retention

UK

Asia Pacific

Rest of world1 

Full Time Equivalent (FTE)

1 Including USA, Canada and Middle East.

2021

651

317

14

982

2020

Change

587

282

10

879

64

35

4

103

Our overall workforce has increased by 11.7% to a total FTE of 982 
from 879 at 31 December 2020. This is after adding an additional 
35 heads following the acquisition of Semestry Limited and Eveoh’s 
“My Timetable” an increase of 15 FTE in our Global Delivery Centre 
in Malaysia and 30 additional FTE in our Edge team as we accelerate 
delivery in line with the product development roadmap. 

On an operational FTE basis (excluding Capitalised Product 
Development), the revenue per average operational FTE increased 
to 100.1k (2020: £99.8k constant currency, £99.2k reported).

We note, though, that despite the extent of change within the Group, 
our staff retention has only decreased to 87.0% (2020: 92.3%).

Tribal Group plc

24

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Financial Review continued

Items excluded from adjusted profit figures
The Group has adopted a policy of disclosing separately on the face 
of its Group income statement the effect of any components of 
financial performance considered by the Directors to be not directly 
related to the trading business or regarded as exceptional, and for 
which separate disclosure would assist in a better understanding 
of the financial performance achieved. A full explanation of “Other 
Items” is included in note 6 of the Financial Statements however the 
main items are as follows:

•  Employee related share option charges:  

In 2021, share based payment charges (including employer 
related taxes) totalled £1.6m (2020: £1.8m), and are excluded 
from the Adjusted operating profit. On 28 June 2021, 479,591 
nil-cost share options were granted to Mark Pickett (275,510) 
and Diane McIntyre (204,081) under the terms of the 2010 
Long-Term Incentive Plan. 

•  Amortisation of IFRS 3 intangibles: 

• 

The amortisation charge in relation to IFRS 3 intangible assets 
of £0.9m (2020: £1.0m) arose from separately identifiable 
assets recognised as part of previous acquisitions. The assets 
principally relate to software and customer relationships and are 
amortised over their expected life which was determined in the 
year the acquisition took place.

Internal Systems Transformation Programme “Veritas”: 
During 2020 and 2021 the Group has been running the 
Veritas Programme. This includes an upgrade to its accounting 
system (Microsoft Dynamics D365) and is part of a wider 
implementation of a new target operating model and processes 
to provide greater operating efficiencies and reporting 
functionalities. Following clarified guidance issued in relation 
to IAS 38 £1.7m of costs that would have previously been 
capitalised do not meet the criteria to be capitalised as a 
software intangible and have been expensed to the income 
statement, of which £0.2m was incurred in 2020.

Net cash and cashflow

£m

2021

2020

Change

Net cash flow from operating 
activities

Net cash outflow from investing 
activities

Net cash outflow from financing 
activities

13.9

5.5

8.4

(16.9)

(9.2)

(7.7)

(0.4)

(3.3)

2.9

Net (decrease)/increase in cash & 
cash equivalents

(3.4)

(7.0)

(3.5)

Cash & cash equivalents at 
beginning of the year

Cash & cash equivalents at end 
of period

Less: Effect of foreign exchange 
rate changes

Net cash & cash equivalents at 
end of period

9.5

16.5

(6.9)

6.1

9.5

(3.4)

(0.2)

–

(0.2)

5.9

9.5

(3.6)

Cash and cash equivalents at 31 December 2021 were £5.9m 
(2020: £9.5m). 

Operating cash inflow for the period was £13.9m (2020: £5.5m). 
Excluding the one-off settlement of £8.2m in 2020 the cash inflow 
would have been £13.7m compared to £5.5m. The working capital 
movement in year increased to £1.4m, (2020: £0.4m excluding the 
one-off settlement of £8.2m) due to strong collection of debtors at 
year end.

Cash outflow from investing activities was £16.9m (2020: £9.2m). 
The increased headcount has seen an increase in capital expenditure 
spend on equipment costs (2021: £0.6m; 2020: £0.4m). Spend on 
product development increased to £10.2m (2020: £7.1m) in line 
with the Group’s product investment programme. The Group made 
a payment of £2.1m for deferred consideration (2020: £1.7m), of 
which £1.3m was the final earn-out from the Dynamics acquisition, 
the remaining £0.8m was an initial earn out payment for Semestry. 
The Group made an upfront net payment of £4.2m in respect of the 
acquisition of Semestry Limited in April 2021.

Cash outflow from financing activities decreased to £0.4m (2020: 
3.3m). The Group paid a final dividend of 1.2p per share in the year 
with £2.5m returned to shareholders. Bank loan arrangement fees 
and interest in the period totalled £0.2m (2020: £0.2m). This is offset 
with the proceeds from the issue of shares totalling £3.2m (2020: 
£0.2m) to satisfy exercises of share-based payment schemes. 

Funding arrangements
On 21 January 2020 the Group entered into a 3 year £10m 
multicurrency revolving facility with HSBC with the option to extend 
by a further 2 years. The first option to extend was approved by HSBC 
on 15 March 2021, the second extension was approved by HSBC on 
5 January 2022, effective 21 January 2022. The facility was put in 
place to cover general corporate and working capital requirements of 
the Group, as at 31 December 2021 none of the loan was utilised. The 
Group had a £2m committed overdraft facility in the UK and a AUD$2m 
committed overdraft facility in Australia, both facilities are committed 
for a 12-month period ending August 2022 and October 2022 
respectively. At 31 December 2021 both overdrafts were available but 
undrawn. To offset the impact of movements in foreign exchange the 
Group entered into three forward contracts to hedge the movement 
between AUD:GBP and USD:GBP. These contracts expired in the year 
and generated a net change in fair value of £0.2m (2020: £0.1m). The 
Group will continue to manage foreign exchange exposure during 2022.

Shareholders returns and dividends
Tribal remains committed to a progressive dividend policy and the 
Board is pleased to propose a final dividend in respect of the year 
ended 31 December 2021 of 1.3p, pending approval at the AGM on 
4 May 2022. The anticipated payment date is 28 July 2022, with 
an associated record date of 24 June 2022 and ex-dividend date 
of 23 June 2022. In July 2021 Tribal paid a final dividend of 1.2p 
per share in recognition of the year ended 31 December 2020. The 
Board intends to continue a progressive dividend policy, with a single 
dividend payment each year following annual results.

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Tribal Group plc

25

As the Group continues to operate in international jurisdictions with 
a higher rate of corporation tax, it is anticipated that the tax charges 
on profits in the near- to medium-term future is likely to be higher 
than the standard rate of UK corporation tax.

Share options and share capital
On 28 June 2021, 479,591 share options were granted to Mark 
Pickett (275,510) and Diane McIntyre (204,081) as part of their 
ongoing remuneration.

The shares issued during the year in order to satisfy exercises of 
share-based payment schemes totalled 4,676,064. The exercise 
cost of 5p, 79.6p and 80p per share for the LTIP’s resulted in cash 
receipts of £3.2m, refer to Note 22.

Earnings per share (EPS)
Adjusted basic earnings per share from continuing operations before 
other costs and intangible asset impairment charges and amortisation, 
which reflects the Group’s underlying trading performance, increased by 
39% to 5.7p (2020: 4.1p) due to the increase in adjusted profit before 
tax and the reduced tax charge in the year. of the overseas current tax 
charges. 

Statutory basic earnings per share increased by 10% to 3.4p (2020: 
3.1p) as a result of the statutory profit increase in the year to £7.0m 
(2020: statutory profit £6.4m).

Pension obligations
At 31 December 2021, the Group operated two defined benefit 
pension schemes for the benefit of certain deferred employees 
of its subsidiaries in the UK which are closed to new members. 
These schemes are administered by separate funds that are legally 
separated from the Parent Company and relate to a historic contract 
within Education Services. The trustees of the pension funds are 
required by law to act in the interest of the funds and of all relevant 
stakeholders in the schemes. The trustees of the pension funds are 
responsible for the investment policy with regard to the assets of 
the funds.

Across the pension schemes, the combined deficit calculated under 
IAS19 at the end of the year reduced 78% to £0.2m (2020: deficit 
of £0.9m), with gross assets of £8.8m and gross liabilities of £9.0m 
(2020: £8.3m and £9.3m respectively). Total actuarial gains/(losses) 
recognised in the consolidated statement of comprehensive 
income are £0.7m (2020: (£0.4)m). 

Diane McIntyre
Chief Financial Officer

Going concern
Tribal had cash and cash equivalents of £5.9m at the end of 2021 plus 
access to an undrawn UK and Australian overdraft of £2.0m and $AUD 
2.0m respectively. Tribal Group plc has undertaken to make adequate 
financial resources available to the Group to meet its current and 
future obligations as and when they fall due by entering a £10m facility 
to cover corporate merger and acquisition activity and, if required, 
temporary working capital requirements of the Group. 

Tribal’s main business is software related through the provision 
of Student Information Systems (SIS) to education institutions 
globally. Revenue is generated from the sale of software licenses and 
related implementation work, and the ongoing provision of support 
& maintenance and cloud/hosting services. The Group benefits from 
strong annual recurring revenues and cash generation, it also has a 
significant pipeline of committed income as it enters 2022 which 
provides a good level of protection and certainty to the business. While 
the Group’s net current liability position has increased to £20.9m from 
£16.2m in 2020, it is still being driven by the recognition of IFRS 16 
lease liabilities as current liabilities of £0.9m, the deferred consideration 
recognised relating to the Semestry and Eveoh acquisitions of £1.3m 
and net current contract liabilities of £17.4m relating to deferred 
customer revenue recognised in accordance with IFRS 15.

The Group had a positive end to the year, closing several significant 
sales to new and existing customers, and expanding its global footprint. 
The financial impact of the pandemic and the changing expectations of 
students, means that never has the need for cloud-based solutions for 
the Education market been more pressing. The investments the Group 
continue to make position Tribal at the forefront of this evolution in the 
industry. 

In assessing the Company’s going concern position and the Group’s 
ability to provide the necessary financial support, the Directors have 
considered all relevant facts and latest forecasts and assessment of 
the risks faced by the Group, considering reasonably possible changes 
in trading performance. In addition, management have sufficiently 
stress tested the latest forecasts to the point where either the 
Group cannot meet its liabilities or is in breach of banking covenants 
and have concluded that this position is so remote it does not have a 
significant impact on the Groups ability to continue as a going concern. 
Accordingly, after making enquiries and receiving confirmation of Group 
support as set out above, the directors have a reasonable expectation 
that the Company has adequate resources to continue in operational 
existence for at least 12 months from the date of approval of the 
financial statements and the foreseeable future. Thus, they continue to 
adopt the going concern basis in preparing the financial statements.

Taxation
The corporation tax on continuing operations was £2.2m (2020: 
£3.1m) and the adjusted effective tax rate was 16% (2020: 27%). 
The decrease was due to the release of uncertain tax provisions 
previously required, the effective tax rate before these releases 
was 19% (2020: 25%). 

Tribal Group plc

26

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Principal Risks and Uncertainties

The Group is exposed to a number of risks and uncertainties  
which could have a material impact on the future performance of the Group.  
The table below summarises the key risks that the Directors consider the  
business faces and how the Group seeks to mitigate them.

Risk Title

Risk Description

Mitigation

Strategic  
Transformation

Failure to successfully 
implement and manage 
growth strategies.

Project and Service 
Delivery

Delivery of major 
projects and ongoing 
software and service 
delivery may not meet 
customer’s expectations 
or contractual 
requirements.

The Group continues to pursue expansion both 
organically and through acquisition, as we transition 
to becoming a pure play Ed Tech SAAS business. 

The Group has an experienced management team 
and performance against strategy is closely 
monitored, with oversight by the Board.

Such transformation may present various 
challenges such as:

• 

Increased demands on management attention 
due to acquisitions and wider product portfolio

•  Ensuring acquisitions deliver on their growth 

potential 

•  Entering new geographic markets and evaluating 

market, legal and regulatory risks

•  Ensuring the business operations can scale 
effectively and support our SAAS products

Failure can lead to impairment of assets acquired, 
reputational damage and impact overall financial 
performance of the group.

Structured working committees and oversight 
boards are in place to focus on integrating new 
businesses into the group, manage our internal 
transformation programme (Veritas) and ensure 
delivery against our objectives and financial 
metrics.

Veritas will focus on building SAAS business 
processes, driving simplification, standardisation, 
and optimisation right across the value chain to 
enable delivery of our growth targets.

Appropriate due diligence is carried out by the 
Company prior to the identification and completion 
of an acquisition and incentive/retention schemes 
are put in place for certain key personal.

The Group’s activities includes major software 
installation projects which are typically one to two 
years in length and involve significant process 
change to our customers core business operations. 
The complexity of our customers’ systems and 
ability to change can impact our ability to deliver to 
contract and require adept project management. 

Our Tribal:Cloud customers in particular rely on our 
ability to maintain our service levels and ensure 
appropriate continuity of service despite potential 
wider global disruption from pandemics for 
example, or supply chain issues. 

A failure to deliver can lead to increased 
implementation costs, disputed invoices, penalty 
payments, reputational damage and an impact on 
other ongoing projects. 

Strong controls are maintained to ensure 
successful project delivery and reviews project 
progress monthly at Executive Management level 
with Board oversight.

The Group engages with premium cloud computing 
suppliers (e.g. Microsoft Azure and Amazon AWS) 
the architecture and contracts of which facilitates 
high level response SLAs and a quick recovery in 
the event of a single region failure.

The Group maintains a formal Delegation of 
Authority matrix to ensure appropriate visibility 
and approval of all customer contracts to ensure 
liabilities are reasonable and onerous contract 
clauses are avoided.

The Group has responded quickly to external 
shocks such as the Global Pandemic and the 
executive team have established processes to 
enable quick and effective decision making.

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Tribal Group plc

27

Risk Title

Risk Description

Mitigation

The Edge product development roadmap is 
focused on ensuring the Group can fulfil our 
customer demands. 

The Group continues to investment in its internal 
engineering and product-development capability 
to enable delivery in line with the product roadmap.

The Group operates a Secure Data Centre and 
continues to implement ISO 27001 certification 
across the business. Continued investment in 
security software and training for all staff enforces 
good practice on data security. In addition, the 
Group has its own Data Protection Officer who 
ensures compliance with GDPR.

Innovation and 
Technology

The Group’s software 
development 
programme needs to 
deliver to customer’s 
requirements and 
keep pace with market 
developments.

Information 
Management and 
Data Security

Security breaches, 
cyber-attacks or 
outages could harm the 
Group by disrupting our 
internal and customers 
operations.

Our customers face increasing pressure to provide 
the best student experience and outcomes 
and require flexible cloud native, SAAS software 
solutions. 

Challenges arise from the ability to deliver 
new software products to time, budget and 
to a sufficient quality to ensure a successful 
implementation to our customers.

A failure to deliver will result in lower sales, higher 
churn reputational damage and obsolete products. 

As with other software and cloud-based business 
there is an increasing risk of our systems being 
compromised by deliberate attacks or unintentional 
acts, which could lead to a loss of IP, unauthorised 
data access or data loss. A successful cyber-attack 
against our information assets could significantly 
impact our ability to function and retain and attract 
business, as well as potential financial penalties 
from regulators.

With a wider geographic presence, there is increased 
risk from multiple regulatory data protection and 
information security requirements which need to be 
closely monitored. A failure to follow requirements 
could lead to financial penalties, reputational 
damage and their consequent impact on our overall 
performance.

People

Failure to attract and 
retain skilled sales, 
software development 
and other key 
operational employees 
could harm the Group’s 
performance.

Business growth requires key skill sets which are in 
demand, in product areas such as Tribal:Cloud and 
Dynamics. With increased inflation and rotation in 
the market it becomes increasingly important to 
attract and retain people in our key roles.

The Group has incentive schemes designed to 
attract, motivate, and retain key employees, whilst 
encouraging appropriate behaviours. We aim to 
provide competitive remuneration packages and 
training for all staff. 

Increased staff turnover and vacancies may hinder 
our ability to manage operations effectively and 
impact sales, product development or software 
implementations.

The Group’s commitment to improving the 
diversity within our workforce will assist overall 
performance and help to widen our pool of 
potential candidates. 

Legal & Regulatory 
Requirements 

The Group operates across several jurisdictions 
that have varying legal, tax and compliance 
requirements. Any non-compliance with customer 
contract requirements and legislation or regulatory 
requirements could have an adverse effect on the 
Group’s reputation or financial results.

The Group monitors proposed or adopted legal 
and regulatory changes, assessing the impact 
changes have on the business operations and 
implementing appropriate safeguards to ensure 
compliance. External advisors are used when 
required.

We operate a no-tolerance culture supported 
by our values and ethical standards. All relevant 
training is provided to staff and policies are 
updated regularly to reflect required changes.

Tribal Group plc

28

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Stakeholder Engagement 

Section 172 of the Companies Act 2006 requires 
each Director of the Company to act in a way they 
consider, in good faith, would most likely promote 
the success of the Company for the benefit of its 
members as a whole. 

Long-term         
  business 

success

The Board recognises that the long-term 
success of the business is dependant on 
the way we interact with a range of key 
stakeholders as demonstrated by our 
compliance with the QCA code, which under 
principles 3 and 9 require companies to take 
account of wider stakeholder and social 
responsibilities, including the implications 
for long-term success and to maintain 
governance structures and processes that 
support good decision making.

In this way Section 172 requires a Director to have regard, amongst 
other matters, to the: 

• 

• 

Likely consequences of any decisions in the long term 

Interests of the Company’s employees 

•  Need to foster the Company’s business relationships with 

suppliers, customers and other key stakeholders 

• 

Impact of the Company’s operations on the community and the 
environment 

•  Desirability of the Company maintaining a reputation for high 

standards of business conduct, and

•  Need to act fairly between members of the Company

In discharging its Section 172 duties the Board has considered the 
factors set out above and the views of key stakeholders. 

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Tribal Group plc

29

Engaging, consulting and action on the needs of different stakeholders is critical for the development and delivery of a culture and 
strategy that achieves long-term success. Tribal undertakes meaningful engagement with its stakeholder groups to build trusted, strong 
relationships and supports the ethos of Section 172 in order to support good decision making. 

The Board acknowledges that some decisions will not necessarily result in a positive outcome for all our stakeholders, however, it always 
strives to act in the best interest of the Group and to be fair and balanced in its approach to stakeholder management. The needs of 
different stakeholders are always considered as well as the consequences of any decision in the long term and the importance of our 
reputation for high standards of business conduct. By considering the Group’s purpose, vision, values and commitment to responsible 
business together with its strategic priorities and having a process in place for principal decision-making, the Board aims to ensure that its 
decisions are in the best interests of the business.

The Company’s key stakeholders are set out in the table below. The views of and the impact of the Company’s activities on those 
stakeholders are an important consideration for the Directors when making relevant decisions.

Stakeholder 
Group

Investors 

Why we engage 

How we engage

Trust from our shareholders is key to 
delivering our strategy and long-term 
success. We endeavour to provide fair, 
balanced, and meaningful information to 
shareholders and potential investors to 
ensure they understand our performance 
and strategy.

Shareholders play an important role 
in the success and growth of the 
Group and have historically provided 
a source of equity to help fund some 
of the acquisitions made. In addition, 
shareholders provide important feedback 
to the Executive Directors on market 
conditions, expectations, and economic 
performance.

The Chief Executive Officer and Chief Financial Officer meet with 
representatives of most major institutional shareholders at least 
twice a year. Feedback from these meetings is shared with the Board 
to ensure the Directors understand shareholder expectations and 
motivations. The Directors are also available at the AGM to answer 
questions raised by shareholders.

Tribal encourages regular dialogue with both existing and potential 
shareholders throughout the year to understand their needs and 
expectations, and to ensure that the Group’s strategy, business model 
and progress are clearly understood. 

Investor information including the annual report, investor presentations, 
including the annual capital markets day presentation and 
announcements are available on the Company’s website.

Employees

Our employees are vital to help us deliver 
on our strategic objectives. We seek 
to attract, develop, and retain high-
calibre staff, and as a consequence, 
our customers can be assured that the 
service they receive is among the best 
available.

Tribal engages with its employees through anonymous opinion surveys 
to gather feedback on all aspects of employment within the Group 
throughout the year. This feedback is then considered by the senior 
management team and reported to the Board on a regular basis.

Employee performance reviews are conducted annually. In addition, 
managers are encouraged to hold regular, informal one-to-one sessions 
with each of their direct reports.

Employees can ask questions regarding all aspects of the business 
during our regular Group-wide all-hands meetings with the Group’s 
Executive Management team.

Customers & 
Suppliers

Delivering our strategic priorities 
and ensure we continue to operate 
successfully requires strong mutually 
beneficial relationships with customers, 
suppliers, and government departments. 
Tribal aims to build strong and trusted 
business relationships with both 
customers and suppliers, all of whom 
are crucial to delivering many of our 
strategic objectives. We aim to maximise 
cost efficiencies and enhance positive 
outcomes for all.

The Group has regular communication via email, newsletters and 
the Group’s website that includes news and regular blogs for all 
stakeholders to view. 

We have a team focused on Customer Success, facilitating ongoing 
meetings with existing customers to better service our customers and 
add value across our customer base.

We hold an annual conference, Empower, for all customers globally 
where sessions are run to update customers on our suite of products 
and services. During Covid-19 this conference was run remotely but 
will be looking to re-instate face to face conferences when restrictions 
allow. 

Tribal Group plc

30

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Q&A with Management

Well positioned 
  in a growing 

market

Chloe Payne
Director of HR

Diane McIntyre
Chief Financial Officer

Annual Report & Accounts 2021
Strategic Report
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Financial Statements

Tribal Group plc

31

Q

A

Q

A

Chloe, having been with 
Tribal for 10 years, what 
are the most profound 
changes you have seen 
in the business over 
that time?

Chloe:
The business I joined then, is 
not the Tribal of today. I joined 
an Education business with a 
very broad portfolio, now Tribal 
is first and foremost a software 
business, entirely focussed 
around our goal of becoming an 
EdTech SaaS business. 

Diane, you are now 
nearly a year into your 
time with Tribal, what do 
you think the Company’s 
key strengths are to 
enable delivery of its 
strategy?

Diane:
Our deep understanding of 
the education sector and the 
passion of our people. Every 
day I see our teams absolutely 
committed to ensuring our 
clients get the best out of 
the products. And then in the 
background, the management 
team are focused on our 
transition to a SaaS model, 
and the changes we need to 
make so we can efficiently 
deliver an excellent service 
to our customers. I see these 
elements as sitting at the heart 
of our success.

Q
A

What role do you think the pandemic has had on how  
the business has evolved in the last 18 months? 

Chloe:
It’s been difficult seeing some of our colleagues struggle with such difficult 
circumstances brought about by the pandemic. We worked hard to provide 
individualised support and ensure we had mechanisms in place, but there has 
been a lot outside of our control and that can be hard. On the plus side, we 
have seized the opportunity to really cement what was already a very flexible 
culture and to be bold about enabling our people to make permanent choices 
about where and when they work. Our flexibility has become a core part of our 
employee value proposition.

A

Diane:
To add to that, from an operations perspective, as a global business we have 
always worked remotely to some extent, but the experience has shown both 
us and our customers that we can increase the amount we deliver remotely, 
to both increase efficiency and reduce our carbon footprint. We’ve also seen 
a big increase in our customers’ focus on student wellbeing over this difficult 
period and this is an important part of our product roadmap.

Q
A

A

Q
A

How do you think the business has responded to having more of 
a focus on ESG or has that always been a part of the Company? 

Chloe:
Tribal has always been a responsible business, our roots in Education means 
that many colleagues are driven by a passion for making a difference and 
that’s what took them to Tribal. For me, having a focus and a formal ESG 
Committee is about ensuring we are pushing ourselves to be as good as we 
can be. That is about looking outwards to ensure we can learn from others and 
continually striving to improve and measure those improvements.

Diane:
It has been clear to me that the fundamental ideas have always been core 
to Tribal’s values. For example, before I joined, I remember listening to Janet 
Tomlinson, the former MD of our Education Services business at the time, 
talking about the work we completed with schools that needed some extra 
guidance and support to improve their teaching in English and Maths, and it 
made me realise just how important our projects can be. I have seen that spirit 
replicated across the organisation.

What are the most exciting challenges or opportunities  
that lie ahead for Tribal? 

Chloe:
2022 is a pivotal year for us, real momentum has been built and customers 
are beginning to buy next generation solutions – our challenge is ensuring 
that we continue to build our capacity and capability to deliver and exceed 
our customers’ expectations whilst maintaining focus on our continued 
investments in new products. It’s really exciting, as we can really see a 
validation of our strategy driving that momentum.

A

Diane:
As Chloe says, our operational teams are focused on ensuring our customers 
have a great experience as they move to Tribal:Cloud, whilst other teams 
are focused on our longer term opportunities from our Edge product set and 
increasing our global presence. Seeing early shoots of success from our early 
adopters for example is incredibly motivating, while we keep our target of 
doubling ARR firmly in our mind. 

Tribal Group plc

32

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Case Study

Acquiring Semestry

Empowering
students through
smart

technology

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Tribal Group plc

33

students through

smart

Aarhus University & Semestry: Improving student 
and teacher experiences with their schedules.

Aarhus University (AU) is a dynamic, modern, 
highly-international university that excels at 
creating value through knowledge, new insights, 
and collaboration. And through their partnership 
with Semestry, AU is on its way to achieving 
their strategic goal of offering “research-based 
education of the highest international quality.”

“AU knew that it must consolidate its 
timetabling solutions into a unified solution in 
order to provide greater support for scheduling 
processes and workflows. Our goal? Greater 
flexibility, increased personalisation and user 
centredness, and greater space optimization.” 
Said Arnold Boon, University Director at  
Aarhus University.

“With Semestry, AU gains smart scheduling 
technology that empowers institutional 
responses to complex constraints so we 
can deliver the right schedules for everyone” 
continued Arnold. 

Aarhus University is realizing the benefits of a 
single timetabling solution, including:

• 

• 

 Personalised timetables that offer a 
greater degree of self-management for 
students and teachers

Increased transparency into scheduling and 
room usage across the institution

•  More efficient planning and process 

optimization for timetablers

The result is better, more accessible and 
personalised timetables for students as well 
as improved timetabler views into schedules 
and room availability across faculties and 
departments. And the next step for Aarhus 
University? The implementation of ExamTime to 
handle the planning of the university’s exams. 

Tribal Group plc

34

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Environmental, Social and Governance Report

Tribal has always been committed to activities that 
benefit the environment and society, under-pinned 
by good governance. We believe the credibility and 
sustainability of any business goes beyond pure 
financial gain; a principle demonstrated by our 
mission to empower the world of education.

Our core tenets
We believe our solutions have the potential to make a positive 
impact within the education sector in two key areas: increasing 
student well-being, diversity and success, while supporting the drive 
by the sector to lower carbon emissions. 

The issues of emotional wellbeing and diversity of their student 
populations are high on the agenda of many of the world’s 
educational institutions and we are committed to harnessing the 
power of cloud computing to help our customers in addressing 
these challenges and realising their goals. You can read more on this 
topic within the Social section of this report.

Educational institutions are also increasingly conscious of the role 
they can play in the global drive towards the reduction of carbon 
emission. We believe the move from the use of servers running 
localised versions of our software on site at our customers (our 
traditional SIS offerings), to our next generation offerings, hosted 
within larger datacentres (Tribal:Cloud and Edge), will not only free 
our clients from the burden of running their own IT systems, but 
also reduce the overall power consumption required to deliver this 
technology. You can read more about this within the Environmental 
section of this report. 

Our six priority areas
Alongside these two core tenets and as part of our journey to 
continually improve our approach and performance, Tribal created a 
formal ESG Committee in 2021, chaired by Non-Executive Director, 
Nigel Halkes, to ensure effective oversight and investment in these 
increasingly important areas. The Committee meets on a quarterly 
basis and members also include CFO Diane McIntyre and HR Director 
Chloe Payne. 

In early 2021 the Committee formalised six priority areas for the 
Group going forward. Each area has key initiatives and objectives 
for the coming year and appropriate ownership from across our 
Executive Management Team. We have also demonstrated where 
these priority areas align with the UN’s Sustainable Development 
Goals (SDGs), as shown below. 

Ultimate responsibility for Tribal’s ESG performance lies with the 
Board, but as our ESG commitments cement, we will continue 
to raise awareness amongst all staff members to encourage 
involvement in our ESG initiatives. 

In 2022, an ESG working group will be formed to implement our 
initiatives across the Group, including Finance, Human Resources  
and Governance. 

In order to understand best practice, we are learning from other 
companies and have engaged a third-party business in the 
community to help monitor and understand our position with ESG. 

Tribal is currently focused on improving its impact in the  
following areas.

Environmental

Social

Governance

Reduced carbon emissions

Diversity & Wellbeing

Compliance & Data

Reduced travel with carbon offset

Diversity within Tribal

Internal systems improvements

Ongoing

Ongoing

Ongoing

Commitment to minimal paper

Supporting student welfare

Global ISO certification

Now met

Ongoing

Ongoing

Cloud consumption

Charity: Job Coaching Scheme

New

New

e
v
i
t
a
i
t
i
n

I

t
n
e
m

t
i

m
m
o
C

s
G
D
S
N
U

 
Annual Report & Accounts 2021
Strategic Report
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Financial Statements

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35

Environmental
As previously demonstrated by our commitment to the Energy 
Savings Opportunity Scheme (ESOS), Tribal has been focused on 
reducing its environmental impact for a number of years. Though 
the pandemic has allowed us to improve our performance in many 
of these areas this year, we are determined to change behaviour on 
an ongoing basis so that such improvements can continue in the 
long term.

Key initiative: reduced travel with carbon offset: ongoing 

The ongoing impact of the pandemic requiring remote working and 
virtual meetings, meant our travel continued to reduce in 2021. 
As part of our target to reduce air travel by 25% per head over the 
next five years, we issued travel guidelines and a travel mindfulness 
framework to all employees in July 2021. To oversee this, we hired 
a Global Travel Manager in October who has helped to refresh our 
global travel policy to ensure the continuing adoption of a “remote 
first” model for service delivery. On top of this, in November 2021, 
we introduced an E-vehicle salary sacrifice scheme for staff with 
the aim of having at least 10% of employees using the scheme 
by the end of 2023. Although many of our employees have already 
changed their contracts to stay as remote workers permanently, 
when travel cannot be avoided, we continue to look for new ways to 
offset our emissions with reductions elsewhere.

Key initiative: commitment to minimal paper: now met

We are focused on finding ways to reduce our overall resource 
consumption. By the end of 2021, we met our commitment to going 
paperless, a key initiative we had launched in 2020, by ceasing or 
reducing contracts with all printer-photocopiers globally to minimum 
operational levels. We have also continued to invest in equipment 
that will significantly reduce our need for printing when delivering 
our services. 

New Key initiative: cloud consumption 
Now that we have met our paperless initiative, we are switching 
one of our focus areas to cloud computing consumption. This year 
we have hired a Cloud Optimisation director to oversee our cloud 
computing consumption in 2022. This is to ensure we are not 
wasting energy by having too many servers running that we do 
not need. 

Tribal’s cloud hosting providers, Amazon Web Services (AWS) and 
Microsoft, are also committed to building a sustainable business 
for customers and the planet. AWS is on path to achieve 100% 
renewable energy by 2025 and as the world’s largest corporate 
buyer of renewable energy, Amazon uses new renewable energy on 
the electric grid in Europe to help power its business operations. 
Microsoft has been carbon neutral across the world since 2012 and 
commits to being carbon negative by 2030. Its goal is to promote 
sustainable development and low-carbon business practices 
globally through its cloud-enabled technologies. Using cloud 
providers who are also committed to reducing carbon emissions, 
Tribal expects to see a positive impact on its global server usage 
and thereby that of its customers going forward.

Tribal Group plc

36

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Environmental, Social and Governance Report continued

Social 

Tribal is committed to contributing to a fairer and more socially 
inclusive world. As well as having a positive impact on our employees 
and customers, we are aware of the positive contribution we can 
make to wider society.

Key initiative: diversity within Tribal: ongoing

Development, retention and recruitment strategies at all levels of 
the business have a strong emphasis on diversity. In 2021, Tribal 
turned its internal focus to developing policies and strategies in 
the area of talent acquisition to ensure the business is attracting 
a more diverse applicant pool. The team also focused on ensuring 
systems exist to measure progress, helping increase accountability 
and delivering improvement. We now have the tools to examine how 
our focus on driving diversity and improving the gender balance is 
tracking on a month by month basis.

Whilst the recruitment process is key, it is also important to pay 
attention to turnover and the retaining of talent to ensure the 
efforts in driving diversity in hiring are not then undone. Our data 
confirms we do not experience this problem at Tribal and so we can 
be confident that our continuing progress in hiring diverse talent will 
translate in to progress in actual representation. 

Throughout the year, we also made significant progress in the hiring 
rate of BAME employees and continue to develop our strategy to 
attract and retain the right talent.

In 2021, 23% of our hiring has been of BAME employees, compared 
to our current baseline representation of 8%. This has resulted 
in BAME employee numbers in the business increasing to 11% in 
2021 from 8%. 

In 2021 we became a signatory of the Tech Talent Charter, a 
commitment by over 650 UK organisations to a set of undertakings 
that aim to deliver greater inclusion and diversity in the UK tech 
workforce.

Gender pay equality
Since 2018, Tribal has published its Gender Pay Gap statutory report 
for UK employees. In our forthcoming Gender Pay Gap report to be 
published in April 2022, we will explain the steps we are taking to 
balance gender pay as we continue to strive for equality across all 
groups. Our new recruitment processes are having a positive effect 
on the organisation’s overall make up and diversity of its employees.

Key initiative: Supporting Student welfare: ongoing 

Through Edge
In response to the change in focus towards mental health, 
accelerated by the global pandemic, and the increasing pressure 
for student faculties to take an organisation wide approach to the 
mental health of their students, Tribal has recognised the need to 
develop its support services solution offered to universities. SID 
has been hugely successful and the best-in-class Higher Education 
ticketing and enquiry management solution for many years, but in 
order to allow universities to proactively support more students, 
Tribal has developed the Student Support & Wellbeing solution 
which enables all forms of student support to be securely managed 
in the cloud. Universities with high drop-out rates are under pressure 
to improve retention rates and Tribal’s solutions has analytics 
which provide intelligent intervention to enable staff to predict and 
intervene when a student is at risk.

The Student Support & Wellbeing solution covers the full welfare 
agenda, allowing all forms of student support to be managed from 
within a central record. Through the power of technology, students 
have been able to get the answers they need, communicate with 
their lecturers and peers, and manage appointments from a single 
app. This has enabled universities to improve response times and 
reduce the queues, ensuring student wellbeing is at the forefront of 
their approach. The solution helps to bring a student’s data together 
and gives universities all the tools needed to truly understand that 
individual. In turn this has helped to prevent future issues, spot 
problems before they happen and improve retention rates. 

 
Annual Report & Accounts 2021
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Financial Statements

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37

Through charitable support
We supported ‘Student Minds’ throughout 2021. Student Minds is 
the UK’s student mental health charity, empowering students and 
members of the university community to look after their own mental 
health, support others and create change. We made a donation to 
the charity to support its mission to empower students to look after 
their mental health, support others and create change and align to 
our desire to make a positive societal impact. 

To ensure our contribution extended beyond a passive donation, we 
also worked in partnership with Student Minds to seek opportunities 
to further contribute to this worthwhile cause, providing marketing 
support and using our presence in Higher Education to help the 
charity extend its reach in to new and varied institutions and 
stakeholders. We have actively advocated the Student Minds 
Mental Health Charter in blogs and webinars and invested in 
customer coffee mornings to facilitate dialogue about the mental 
health challenge facing the sector.

In 2022, we will also be working with Māori Education Trust (MET) 
which will provide Tribal with an opportunity to demonstrate our 
support for an underrepresented section of the population in higher 
education within New Zealand. It will also offer future opportunities 
as MET seek to grow their offering of scholarships and bring on 
board more partners. The scholarship under Tribal Education Ltd will 
provide Tribal with clear visibility in supporting Māori equity and will 
align to Te Pūkenga and the wider sector’s priorities.

Tribal also continues to allow employees to take an additional day’s 
leave to volunteer and support charitable causes and for 2022 we 
have signed up to national Job Coaching programme run by Business 
in the Community to make it more accessible for our people to make 
use of the time we give them and to connect with opportunities to 
make a positive impact.

Improving education
Our professional development and training work with the National 
Centre for the Excellence of Teaching Mathematics (NCETM) is 
contributing to improving education for children across the UK. 
This includes our involvement in Numberblocks, a series of short 
programmes on the BBC aimed at helping preschool age children 
develop early understanding of numbers. 

Our culture and values

The success of Tribal is dependent on our culture – the way we think, 
behave and act towards each other and our key stakeholders. We 
bring together highly talented people in a creative and collaborative 
environment, and are united through our well-established values, 
which we continually reinforce and celebrate. 

Our values are:

Trustworthy: We value honest discussion, we anticipate, listen and 
respond to requirements and we rely on each other.

Pioneering: We welcome change, we strive to innovate and we aim 
to meet the needs of the ever-evolving education marketplace.

Accountable: We take ownership, we keep our promises and are 
focused on delivering successful outcomes.

Dedicated: We are committed to our customers; work to secure 
long-term partnerships and we collaborate to deliver optimum 
solutions.

We continue to run the Tribal Impact awards to recognise those 
across the Group who have gone above and beyond in living out 
Tribal’s values. The peer-nominated awards were initially introduced 
to celebrate highly talented people and they are now truly embedded 
within Tribal’s culture, across all geographies.

Tribal Group plc

38

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Environmental, Social and Governance Report continued

Governance

Tribal is committed to maintaining high standards of corporate 
governance and has adopted the Quoted Companies Alliance 
Corporate Governance Code. The Board will continue to develop its 
governance arrangements particularly in respect of environmental 
and social issues, including any changes required as a result of 
the requirements of the Taskforce on Climate-related Financial 
Disclosures.

Key initiative: compliance: ongoing

Across the UK, Tribal has maintained the ISO27001 Standard 
for Information Security and the ISO9001 Standard for Quality 
Management for the last several years. In 2021, the Group launched 
a risk framework system and built on its am to achieve a globalised 
certification with ISO Compliance broadening to Australia and the 
Philippines. Being globally aligned and certified is important for 
mitigating our risks and assuring our customers. In 2022, we will look 
to expand our ISO scope for subsidiaries and refresh our Business 
Continuity plans. 

Bribery, corruption and whistleblowing 
Tribal provides training to all staff on Anti-bribery and Corruption. We 
have engaged a third party to act as an independent whistleblowing 
contact for all our staff should they deem it necessary. 

Key initiative: data: ongoing

In 2022 the new finance and subscriptions system will go live 
across the Group, enabling staff to be repurposed to higher value 
activity, a stronger governance process and improved reporting 
capability for our SaaS product sets.

Streamlined energy and carbon reporting (SECR)
The credibility and longevity of any business goes beyond pure 
financial gain; a principle long-embodied and supported by Tribal’s 
strong values-based culture and approach to environmental, social 
and governance issues.

Tribal is subject to the Streamlined Energy and Carbon Reporting 
(SECR) Framework Regulations. Our energy consumption figures 
(see Table 1) and our greenhouse gas emissions relating to gas, 
electricty and transport (see Table 2) as well as an intensity ratio, 
and informaiton relating to our energy efficiency action 2021 are 
presented as follows.

In 2021, our Scope 1 and Scope 2 emissions were 102.17 
tCO2e and Scope 3 emissions were 14.73 tCO2e. The greatest 
contributors to Scope 1 and Scope 2 operational emissions are 
the electricity and gas used in powering our buildings. Scope 
3 emissions are attributed to fuel used in employees’ cars on 
business use. Our intensity ratio (Scope 1, 2 & 3 emissions relative 
to revenue) is 1.45 tCO2e/£m. Tribal Group plc is an unquoted large 
company for the purpose of SECR, we are therefore only required to 
report on UK energy use..

Tribal have followed the 2019 UK Government environmental 
reporting guidance. The figures relate to the required elements of 
each scope 3 category rather than the optional elements. Tribal 
have used 2021 UK Government’s Conversion Factors for Company 
Reporting. 

Only energy consumed in the UK has been reported and the Group 
have taken the exemption to exclude emissions and energy 
consumed outside of the UK and offshore area.

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Tribal Group plc

39

Table 1: 2021 energy consumption

Area

Electricity

Gas

Category

Electricity

Sub-category

Purchased electricity

Stationary combustion

Natural gas

Transport fuel

Combustion of fuel used in personal cars on business use

2021 
consumption

2020 
consumption

Change

Units

469,517

133,536

54,981

464,912

4,605

63,944 69,592

56,807 (1,826)

kWh

kWh

kWh

Table 2: Scope 1, 2 and 3 intensity ratio

Year ended 31 December 2021

Tonnes of CO2e
Percentage

Emissions intensity relative to revenue (tCO2e/£m)

Year ended 31 December 2020

Tonnes of CO2e
Percentage

Emissions intensity relative to revenue (tCO2e/£m)

Scope 1

2.48

2%

0.03

Scope 1

11.76

6%

0.16

Scope 2

99.69

85%

1.24

Scope 2

108.39

62%

1.48

Scope 3

14.73

13%

0.18

Scope 3

55.67

32%

0.76

Total

116.90

100%

1.45

Total

175.83

100%

2.41

Energy efficiency action
During 2021, due to the pandemic, Tribal offices were closed for a large proportion of the year and travel was significantly reduced. 
Throughout this time, we ensured that energy usage was reduced to minimum levels by switching off all electrical equipment not in use 
and reducing heating/cooling levels to a minimum. We renewed our energy contracts to energy from renewable sources and reduced 
multi-function printers in our UK offices to the minimum required for operational efficiency. In September we commenced a sustainability 
audit in conjunction with Business in the Community (BITC) to help inform and support our Carbon Net Zero journey. We employed a Global 
Travel Manager in October to promote travel mindfulness as travel remobilises and have invested further in technology to support remote 
meetings. In November, we introduced a salary sacrifice scheme for electric vehicles to employees.

Nigel Halkes 
Chairman, ESG Committee 

CAUTIONARY STATEMENT

This information has been prepared solely to provide information to shareholders to assess how the Directors have performed their 
duty to promote the success of the Group. The Strategic report contains certain forward-looking statements. These statements are 
made by the Directors in good faith based on the information available to them up to the time of their approval of this report and such 
statements should be treated with caution due to the inherent uncertainties, including both economic and business risk factors, which 
underlie any such forward-looking statement. 

 
 
 
Tribal Group plc

40

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Case Study

Tribal Cloud

King’s College’s

journey
Cloud
to deliver success

to the

King’s College’s

journey

to the

to deliver success

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Tribal Group plc

41

King’s College London moves their Tribal Student Information 
System (SITS) to be run by Tribal as a service from the cloud.

Introduction:
Tribal and King’s College London have delivered 
a hugely significant SITS Cloud migration 
project which ends over two decades of KCL 
running SITS on premise. 

The purpose-built architecture provides a more 
connected, agile, resilient and secure platform, 
providing quicker access to advances in 
technology, the ability to scale and flex for the 
planned and unplanned, and assured security 
design with proactive monitoring and scanning. 

The challenge:
Through its commitment to exceptional 
education, impactful research and genuine 
service to society, KCL is creating positive 
change in the communities it serves. Its 
strategic vision sets ambitious targets for 
educating the next generation of change-
makers, and its business systems need to 
support that vision. 

Discovery workshops and stakeholder 
meetings helped identify the challenges 
KCL faced in providing the most appropriate 
systems to deliver the best possible 
experience for its students.

People

Maintaining an on-premise SITS 
implementation requires time from highly 
skilled staff detracting from focussing on 
improving administrative processes and 
student experience.

System availability

Transfering responsibility for the system 
availability, performance, maintenance and 
upgrades means KCL staff can focus on 
deriving increased value from the application. 
New features can be more quickly and easily 
accessible so that the service develops in line 
with KCL’s needs. 

Change

The on-premise infrastructure cannot scale 
and flex sufficiently with large-scale, fast 
changes in demand and the SITS Client was 
not as responsive for a home-based workforce 
as it was on campus.

The solution:
With previous success in migrating and 
managing student information systems in the 
cloud, Tribal was uniquely positioned to help 
KCL address these challenges.

By moving SITS to the cloud and managing it as 
a service, Tribal were able to take care of the 
day to day monitoring, upgrading and patching 
of the systems, freeing KCL staff to focus on 
improving use of the application.

The benefits:
A combined delivery team enabled easier 
and faster end-users access and improved 
SITS performance. Faster processes have 
helped with increased student numbers. 
UCAS data can be uploaded within minutes 
rather than hours, meaning more time can be 
spent analysing the data and making informed 
decisions in the admissions process.

Phase two will see the optimisation of all 
remaining system interfaces and further 
transformation and functional improvements. 

KCL Director of Education and Student 
Solutions, John Harris said: 
“A massive thank you to everybody involved in 
making the SITS migration happen – it’s a huge 
improvement in terms of speed, and it’s going 
to make life much easier. As we head into 
September, their lives will be hugely benefited 
by not having to wait for the system to respond.”

KCL Chief Information Officer, Nick Leake added:  
“It has improved performance, it has provided 
us with resilience, it has improved some of 
our interfaces, and it has demonstrated that 
a committed group of people working well 
together can deliver a major project on one of 
our most critical systems in a record time. This 
project has also provided a major step forward 
for us to make further improvements to our 
student related processes.”

“We loaded the UCAS data into SITS within 
23 minutes – something that previously took 
hours to complete.”

“Given the complexity of the migration and the 
number of different parties involved, this is a 
phenomenal achievement and a testament to 
excellent collaboration and project work across 
faculties, SED, IT, Tribal and Tribal’s suppliers.”

With SITS running in the cloud KCL will be able 
to take advantage of the latest technology 
in the new modules rolled out on the Edge 
platform as all their system interfaces will be 
optimised to connect to Edge.

Tribal Group plc

42

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Board of Directors 

“

The Board, has a good blend 
of backgrounds pertinent 
to the challenges and 
opportunities Tribal faces.

”

Richard Last
Chairman

Appointed
Richard joined the Board in November 2015.

N

R

E 

Experience
Richard is currently Chairman and Non-Executive Director of AIM listed Gamma 
Communications plc. In addition, a Non-Executive Director of AIM listed Corero Network 
Security plc and Non-Executive Chairman of fully listed HYVE Group plc. Richard is a 
Fellow of the Institute of Chartered Accountants in England and Wales®(FCA) and has 
over 30 years experience of Public Companies, particularly IT Software and Services 
and Communications businesses.

Mark Pickett
Chief Executive Officer

Appointed
Mark joined Tribal and the Board in July 2016

N

E

Experience
Previously he was Chief Financial Officer and Finance Director, UK of Computer Sciences 
Corp (CSC), a US-based global leader in technology-enabled business solutions and 
services. Mark also spent 18 years in a variety of senior finance roles with Oracle across 
a number of geographies, primarily in its software businesses.

 
 
Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Tribal Group plc

43

Key to Committee Membership

N Nomination Committee
R Remuneration Committee

A Audit Committee
E ESG Committee

Diane McIntyre
Chief Financial Officer

Appointed
Diane joined Tribal on 1 June 2021

E 

Experience
Diane has over 25 years' experience in finance roles, including her most recent role as 
Director of Finance at Sky UK Limited, and previous senior financial and executive positions 
at Vodafone Group plc and Cable and Wireless plc. As an experienced finance leader, Diane 
has a wealth of knowledge across commercial negotiation, strategy development and 
operational expansion.

Roger McDowell
Senior Independent Director

Appointed
Roger joined the Board in November 2015.

N R A

Experience
Roger is currently serving as Non-Executive Chairman of Avingtrans plc, Hargreaves 
Services plc, Brand Architeckts plc (formerly Swallowfield), Non-Executive Director of 
Proteone Sciences plc and British Smaller Companies VCT 2 plc.

Nigel Halkes
Non-Executive Director

Appointed
Nigel joined the Board in January 2020.

N R A  E 

Experience
Nigel is a Fellow of the Institute of Chartered Accountants in England and Wales (FCA), 
he qualified with EY and had a successful career with EY, retiring as Managing Partner UK 
and Ireland in 2013. Nigel is a Non-Executive Director of Hargreaves Services plc and was 
a Non-Executive Director at FreeAgent Holdings plc, a provider of Software as a Service 
based accounting solutions, from its successful 2016 IPO to its acquisition by RBS in 2018. 
Nigel continues to take time to develop his Non-Executive leadership skills.

 
 
 
Tribal Group plc

44

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Executive Committee

Mark Pickett
Chief Executive Officer

Appointed
Mark joined Tribal and the Board in July 2016

Experience
See biography on page 42

Diane McIntyre
Chief Financial Officer

Appointed
Diane joined Tribal on 1 June 2021

Experience

See biography on page 43

Mike Cope
Chief Technology Officer

Appointed
Mike joined Tribal in September 2019 

Experience
Mike was formerly Chief Information Officer at University College London (UCL), Mike is 
an experienced Board level leader, with success in leading businesses during periods 
of growth. Mike’s previous roles saw the delivery of significant strategic change 
programmes within the IT sector as well as creating an improved customer product  
rating while reducing IT operation costs.businesses.

 
 
Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Tribal Group plc

45

Chloe Payne
Director of HR

Appointed
Chloe joined Tribal’s HR team in 2007. 

Experience
Chloe has been part of many notable aspects in Tribal’s 
evolution, including the early days of our internationalisation. 
Chloe was appointed to lead the function globally in April 2017. 
Prior to Tribal, Chloe worked in the Health sector, supporting 
a large social care organisation through a period of sustained 
growth, and at Cambridge Assessment 
where she managed their recruitment 
function internationally.

Janet Tomlinson
Managing Director – Education Services

Appointed
Janet joined Tribal at the end of 2009 and retired at the end 
of 2021. 

Experience
Janet was Director of Education and Children’s Services in 
Oxfordshire. Janet has chaired a range of regional partnership 
Boards, including Children’s Trusts, Safeguarding Boards, 
Education Action Zones and Creative Partnerships. She has 
also advised the Government on the 
educational impact of migration and 
on on school inspection policy.
businesses.

Mark Wilson
Chief Operating Officer

Appointed
Mark joined Tribal in December 2016 

Experience
Mark initially joined as the Managing Director for the EMEA 
region. Mark is an experienced business leader having spent 
over 20 years in national and international roles in software 
and services businesses. In that time he has enjoyed great 
success driving transformation and 
helping his clients maximise the 
value to their organisations of 
deploying technology  
enabled solutions.

Peter Croft
Managing Director – APAC Region

Appointed
Peter joined Tribal in September 2017. 

Experience
Peter leads the Asia Pacific business with a focus 
on delivering growth and benefitsdriven customer 
experiences. Peter has over 20 years’ experience 
in successful leadership of IT enterprises in the 
APAC region, and has held Directorships 
in Australian, UK, US and Malaysian 
technology companies.

Tribal Group plc

46

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Corporate Governance Statement 
Tribal is committed to high standards of corporate 
governance and maintaining sound business ethics.

The Directors acknowledge the importance of good corporate governance and has formally adopted the 10 principles of the Quoted 
Companies Alliance Code (QCA). This Annual Report, together with the information on our website (www.tribalgroup.com/investors/
governance), sets out how we comply with the principles of the QCA Code and provides insights into how our governance framework 
underpins our day-today activities and decisions.

QCA Code Principle

Explanation

Establish a strategy and business 
model which promotes long-term 
value for shareholders

Tribal is a world-class company, providing the expertise, software 
and services needed by education and business organisations 
worldwide. Everything we do underpins the experience and 
success of our customers’ students.

Seek to understand and 
meet shareholder needs and 
expectations

The CEO and CFO communicate regularly with shareholders, 
investors and analysts, including at our half-yearly results 
roadshows. The full Board is available at the Annual General 
Meeting (‘AGM’) to communicate with shareholders.

Additional Information

Pages 8 – 11

Pages 28 – 29

https://www.tribalgroup.
com/investors/
governance

Take into account wider 
stakeholder and social 
responsibilities and their 
implications for long-term success

In addition to our shareholders, our customers, contractors, 
suppliers and employees are our most important stakeholders. We 
engage with these communities via regular communications in our 
day-to-day activities, and via formal feedback requests.

Pages 28 – 29 

Pages 34 – 39

Embed effective risk management, 
considering both opportunities 
and threats, throughout the 
organisation

Maintain the Board as a  
well-functioning, balanced  
team led by the Chair

Ultimate responsibility for risk management rests with the Board 
but day-to-day management of risk is delivered through the way 
we do business and our culture

Pages 26 – 27

The Board has four established Committees for Audit, 
Remuneration, Nomination and ESG. The composition and 
experience of the Board is reviewed regularly, primarily by the 
Nominations Committee.

Pages 42 – 43

https://www.tribalgroup.
com/investors/directors

Ensure that between them the 
Directors have the necessary 
up-to-date experience, skills and 
capabilities

The Board is satisfied that its current composition includes 
an appropriate balance of skills, experience and capabilities, 
including experience of the education, software technology and 
international markets.

Page 47

Evaluate Board performance 
based on clear and relevant 
objectives, seeking continuous 
improvement

The Board regularly considers the effectiveness and relevance 
of its contributions, any learning and development needs and the 
level of scrutiny of the Senior Management Team. 

https://www.
tribalgroup.com/
investors/governance/
management-framework

Promote a corporate culture that 
is based on ethical values and 
behaviours

Our Environmental, Social and Governance Report section sets out 
our corporate values, behaviours and culture, which are reinforced 
via collaborative working, training and performance management.

Pages 34 – 39

Maintain governance structures 
and processes that are fit for 
purpose and support good 
decision-making by the Board

The Board is responsible for the Group’s overall strategic direction 
and management, and for the establishment and maintenance of 
a framework of delegated authorities and controls to ensure the 
efficient and effective management of the Group’s operations. 
The Board maintains a list of matters reserved for the Board.

https://www.
tribalgroup.com/
investors/governance/
management-framework

Communicate how the Company 
is governed and is performing 
by maintaining a dialogue with 
shareholders and other relevant 
stakeholders

The Investors section of our website includes our results, 
presentations and communications to shareholders. We release  
the results of general meetings through a regulatory news service 
and also on the Regulatory News section of our website.

https://www.tribalgroup.
com/investors

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Tribal Group plc

47

The plc Board applies the principles of good governance and supports a culture of open debate and constructive challenge to enable 
Tribal to meet its objectives. In fulfilling their responsibilities, the Directors govern the Group in the best interest of the Company and its 
shareholders whilst having due regard to the interests of other stakeholders including customers, employees, suppliers and regulators. 

Governance Structure

The plc Board

The plc Board is responsible for the Company’s systems of Corporate Governance. 

The Non-Executive Directors are Richard Last, Roger McDowell and Nigel Halkes, all are considered to be independent of management 
and free from any business or other relationships that could materially interfere with the exercise of their independent judgement. 
The Non-Executive Directors meet at least once a year without the Executive Directors present.

All Directors are required to submit to re-election each year at the Annual General Meeting (AGM) of the Company. All the Directors have 
access to the advice and services of the Legal Counsel. Each Director is entitled, if necessary, to seek independent professional advice 
at the Company’s expense. 

The Board meets at least eight times each year with additional meetings when circumstances and urgent business dictate. At these 
meetings the Board reviews a schedule of reserved matters including trading performance, financial strength, strategy (including 
investment and acquisition opportunities), risk management, controls, compliance, reports to shareholders and succession management. 

The Board plans to evaluate its performance and that of its committees through a process of regular dialogue and periodic formal 
Board evaluations.

The Board may, on occasion, delegate authority to a sub-committee consisting of at least one plc director and senior manager as 
appropriate to facilitate final sign-off for an agreed course of action within strict parameters. 

Board Committees 

The plc Board has established four Committees to assist with its effective operation: the Audit Committee, the Remuneration Committee, 
the Nomination Committee and the Environmental, Social and Governance Committee. Each Committee has responsibility to the Board 
which are outlined in formal Terms of Reference that have been approved by the Board. The Terms of Reference, which are available 
on the Group’s website www.tribalgroup.com, are subject to annual review to ensure the Committees continue to follow best practice. 
The Chairman of each Committee reports to the plc Board after each Committee meeting and minutes are tabled at the next plc Board 
meeting. The responsibilities and operation of the Committees are summarised below:

Audit 
Committee

Environmental, Social and Governance 
(“ESG”) Committee

The Committee, chaired by Nigel Halkes, meets at least three 
times a year. It monitors the integrity of the Half Year and Annual 
Report and Accounts and formal announcements relating to the 
Group’s financial performance. It reviews significant financial 
reporting issues, accounting policies and disclosures, key 
judgements, reviews the effectiveness of internal controls, as well 
as overseeing the engagement and scope of the annual audit.

The Audit Committee report on page 50 contains further 
information on the Committee’s role and activities.

The Committee, Chaired by Nigel Halkes, meets four times a year. 
Established in 2020, it makes recommendations to the Board on 
the overarching ESG vision and priorities within Tribal to advance 
our approach, engage our colleagues throughout the business, 
and further refine and develop the details of our ESG strategy.

The ESG Committee Report on pages 34 to 39 contains further 
information on the Committee’s role and activities.

Remuneration 
Committee

Nomination  
Committee

The Committee, chaired by Richard Last, meets at least once a 
year. It reviews and makes recommendations as to the Directors’ 
remuneration, including benefits, terms of appointment and 
share schemes.

The Remuneration Committee report on pages 51 to 55 contains 
further information on the Committee’s role and activities.

The Committee, chaired by Richard Last, meets at least once 
a year. It leads the process for Board structure, size and 
composition of the Board and its Committees, and makes 
recommendations to the Board with regard to any changes 
required to ensure an appropriate balance of skills, expertise, 
knowledge, diversity and independence. The Nomination 
Committee report on page 56 contains further information on 
the Committee’s role and activities.

Tribal Group plc

48

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Corporate Governance Statement continued

Membership of Board Committees and attendance at Board and Committee meetings during the 12 month period under review are as 
follows:

Committee

Number of meetings in period

Meetings attended by members:

Richard Last

Roger McDowell

Nigel Halkes

Mark Pickett

Diane McIntyre (Joined 01 June 2021)

Paul Simpson (Resigned 30 June 2021)

* By Invitation

plc Board

Audit 
Committee

Remuneration 
Committee

Nominations 
Committee

ESG 
Committee

11

11

11

11

11

5

6

3

2*

3

3

3*

2*

1*

2

2

2

2

2*

–*

2*

4

4

4

4

4

–*

–*

3

3

–

3

2

2

–

Executive Board 
The Executive Board is chaired by Mark Pickett. The members of the Executive Board are drawn from the heads of the business units and 
other operational areas. The Executive Board typically meets monthly but the members interact frequently in the normal course of their 
roles. The Executive Board oversees the Group’s operational and financial performance and is responsible for day-to-day management 
decisions in line with the Group’s strategy. It also considers succession planning and talent management. Further matters are outlined in 
the Delegated Authorities.

Global Governance Committee
Whilst not a formal Board Committee, the Global Governance Committee is chaired by the Chief Financial Officer and reports to the Chief 
Executive Officer. The Committee meets monthly and includes representatives from Finance, Information Services, Human Resources, 
Legal, Compliance, Property and Procurement. There are separate sub-committees for Health & Safety and Information Security which 
monitor relevant legislative and regulatory requirements.

Internal controls and risk management 
The Board is responsible for establishing and monitoring internal control and risk management systems throughout the Group and assessing 
their effectiveness. The Board recognises that rigorous systems of internal control are critical to the Group’s achievement of its business 
objectives and that those systems are designed to manage rather than eliminate risk of failure to achieve business objectives. The internal 
control and risk management systems can only provide reasonable, not absolute, assurance against material misstatement or loss. 

Tribal maintains a risk framework that contains the key risks faced by the Group. The framework includes the impact and likelihood of key 
risks and the controls and procedures implemented to mitigate them. Risk management is embedded within Tribal by: 

•  setting strategic direction, including targets; 

•  maintaining a clear authorisation framework; 

• 

reviewing and approving annual plans and budgets; 

•  maintaining documented policies and procedures; and 

• 

regularly reviewing and monitoring the Group’s performance in relation to risk through monthly Board reports. 

The Directors are also responsible for the Group’s system of internal control and for reviewing its effectiveness. The Audit Committee 
reviews the Group’s internal financial controls and risk management systems and the Board reviews the effectiveness of all the Group’s 
internal controls including operational and compliance controls and risk management systems in effect during the period.

To further manage risks faced by the Group, the Company attempts to ensure that employees fully understand the Group’s business 
strategy and objectives. The Group’s communication and consultation programme includes regular internal briefings by Directors to 
all employees throughout the year. Regular meetings are held with staff and managers, both to discuss specific issues and provide an 
exchange of information. Email communication and the Group’s intranet site also to provide information to employees. 

The Group operates a comprehensive budgeting system whereby managers submit detailed budgets and forecasts, which are reviewed and 
approved by Executive Directors prior to submission to the Board for approval. Each month, actual results are reported against budget and 
forecast which are distributed to managers and are provided to the Board in advance of meetings. 

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Tribal Group plc

49

Indexed Share Price Performance 
The The following graph compares the Group's share price with comparable AIM indices over the past six years.

700

600

500

400

300

200

100

)
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e
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e
d
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e
c
n
a
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S

0
Jan 16

Jul 16

Jan 17

Jul 17

Jan 18

Jul 18

Jan 19

Jul 19

Jan 20

Jul 20

Jan 21

Jul 21

Tribal Group

FTSE AIM All Share

FTSE AIM All Share – Tech

Communication with shareholders 

The Group reports formally to shareholders when its annual and half-yearly financial statements are published. At the same time, Executive 
Directors present the results to institutional investors, analysts and the media. Notification of the date of the AGM is sent to shareholders 
at least 21 working days in advance of the meeting. Details of the AGM are set out in the Notice of Meeting. The Directors are available at the 
AGM to answer questions, both during the course of the meeting, and informally afterwards. Contact with major shareholders is principally 
maintained by the Chief Executive Officer and the Chief Financial Officer, who ensure that their views are communicated to the Board as a 
whole. The Chairman is also available to discuss governance and other matters directly with major shareholders. At every Board meeting, the 
Board is provided with the latest brokers’ reports and a summary of the contents of any meetings with shareholders. The Board considers that 
the provision of these documents is a practical and efficient way for both the Chairman and Senior Independent Director to be informed of 
major shareholders’ opinions on governance and strategy and to understand any shareholder issues and concerns. 

Approved by the Board of Directors on 16 March 2022.

Richard Last
Chairman

 
 
 
Tribal Group plc

50

Annual Report & Accounts 2021
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Financial Statements

Audit Committee Report

The Audit Committee report details the key activities undertaken during the year.

Activities of the Committee during the year 
The Committee’s activities have focused on the accuracy 
of financial reporting and the related statutory audit; and the 
assessment of internal controls. During the year, the Committee 
was involved in the reviewing and approving of the Annual Report 
and Accounts for 2020 and the half year report and accounts 
for 2021, overseeing the Group’s adoption of new and revised 
accounting standards, continued compliance with the General Data 
Protection Regulations (GDPR) and Corporate Criminal Offence 
Rules. In addition, the Committee reviewed the position of the 
Group’s independent external auditors and reappointed BDO LLP at 
the AGM on 27 April 2021.

Financial reporting and statutory audit 
The Committee has reviewed with both management and the external 
auditors the half year and annual financial statements, focusing on: 

• 

• 

• 

• 

the overall truth and fairness of the results and financial position, 
including the clarity of disclosures shown in the statements and 
their compliance with statutory and best practice requirements; 

the appropriateness of the accounting policies and practices 
used in arriving at those results;

the resolution of management’s significant accounting 
judgements or of matters raised by the external auditors during 
the course of their half year review and annual statutory audit; 

the quality of the Annual Report taken as a whole, including 
disclosures on Governance, Strategy, Risks and Remuneration, 
and whether it gives a fair and balanced picture of the Group. 

External audit 
The Committee discussed, challenged and agreed with the auditors 
their detailed audit plans prepared in advance of the full year audit, 
which set out their assessment of key audit risks and materiality. 
The approach to their work on the half year results was also 
discussed and agreed. The Committee has primary responsibility 
for overseeing the relationship with the External Auditors, BDO 
LLP. This includes monitoring and reviewing their objectivity 
and independence on an ongoing basis, recommending their 
appointment, reappointment and removal, and approving the scope 
of the statutory audit and fees.

BDO was appointed as the Group’s Auditor in October 2018, 
following a competitive tender process. BDO has confirmed to the 
Committee their continuing independence and compliance with 
the Group’s policy on Auditor independence. The external Auditor 
is required to rotate the lead audit partner responsible for the audit 
engagement every five years, unless there are unusual extenuating 
circumstances. Sarah Applegate was appointed as the lead audit 
partner in 2018 and this represented her fourth year as lead 
audit partner.

Accounting policies, practices and judgements  
The selection of appropriate accounting policies and practices is 
the responsibility of management, and the Committee discussed 
these with both management and the external auditors. Significant 
areas considered by the Committee in relation to the 2021 financial 
statements are set out below. 

Going concern
The Group is required to assess its ability to trade as a going concern 
for at least 12 months from the signing of the annual financial 
statements. The Committee reviewed management’s assessment 
and concluded that it remained appropriate to continue to adopt the 
going concern basis in preparing the financial statements.

Revenue recognition

The Group’s operations include complex software delivery 
programmes and service activities that can require judgements 
to be made in relation to the timing of revenue recognition. The 
Committee reviewed the revenue recognition judgements taken, 
specifcally the key judgements applied to variable consideration, 
and it was concluded that the judgements were appropriate.

Goodwill
The Group is required to test annually whether goodwill has suffered 
any impairment and consider whether the fixed assets used in the 
business are carried at an appropriate amount. The Committee 
reviewed management’s impairment assessment and concluded 
that there was no impairment of goodwill or any of the fixed assets 
used in the business. 

Capitalised product development costs
The Group’s product development costs are capitalised where the 
expenditure meets the criteria of IAS38, and the recoverability 
assessed annually against expected future cash flows. The Committee 
reviewed management’s capitalisation process and recoverability 
assessment and concluded the capitalisation was appropriate. 

Assessment of internal financial control 
Management is responsible for putting in place internal financial 
controls over financial reporting and to protect the business from 
identified material risks. There is no formal Internal Audit function 
however the Committee believes that management is able to derive 
assurance as to the adequacy and effectiveness of internal controls 
and risk management procedures without one. As described on 
pages 26 and 27 of the annual report, the Group has established 
a framework of risk management and internal control processes, 
policies and procedures to mitigate risks and the Committee 
continues to monitor these closely and they are happy they are 
appropriate for the business. The Committee reconsiders whether 
such a function is required annually.

New accounting standards 
The Committee has continued to be kept appraised of new and 
revised accounting standards including the impact on the Group.

Approved by the Audit Committee on 16 March 2022.

Nigel Halkes
Chairman, Audit Committee

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Tribal Group plc

51

Remuneration Committee Report

The Remuneration report details the Group’s remuneration policy and the arrangements 
currently in place for remuneration of both Executive and Non-Executive Directors.

Remuneration policy
The full Directors’ remuneration policy is shown below for ease of reference, updated with minor changes. A shareholder vote on the 
remuneration policy is not required. 

The Remuneration Committee (the Committee) operates the annual bonus plan and long-term incentive plans according to their 
respective rules, the Listing Rules and HMRC rules where relevant. The table below details each element of pay and demonstrates how 
the remuneration policy is linked to overall Group strategy.

Element of pay

Purpose and link to strategy

Operation including maximum

Performance criteria

Salary

Benefits

Pension

To attract and retain high-quality 
individuals with the appropriate 
skills, experience and knowledge, 
while also recognising their 
ongoing performance.

Salaries are reviewed annually or when an individual 
changes position or responsibility. Salaries for the 
current year are set out on page 53.

Assessment of personal and 
corporate performance.

All appointments that attract either a base salary 
of £150,000 or a total remuneration package of 
£250,000, whichever being the least, must be 
approved by the Remuneration Committee.

To provide a range of cost-
effective benefits which are 
typical market practice.

The main benefits provided include private medical 
insurance, a death in service benefit of four times 
salary and private fuel.

None.

To provide cost-effective long-
term retirement benefits which 
are aligned with market practice.

Contributions of 10% of salary are paid to 
Executive Directors. An equivalent cash 
supplement may be paid to an individual if the 
annual or lifetime allowance has been met or 
exceeded.

None.

Annual bonus

To incentivise and reward for 
the achievement of in-year 
objectives, which are linked to the 
Group’s Adjusted Operating Profit.

Long-term 
Incentives

To incentivise and reward for 
the achievement of long-term 
performance, which is aligned 
to the generation of shareholder 
value.

An annual cash bonus is payable up to a maximum 
of 125% of salary for the Chief Executive Officer, 
and 100% of salary for the Chief Financial Offier, 
subject to the achievement of performance 
targets. In all cases, bonus payments are subject 
to the overriding discretion of the Remuneration 
Committee.

An annual grant of nil-cost options, which vest 
after three years subject to continued service and 
the achievement of performance conditions.

The plan limit for an award in any year is 200% 
of base salary. The normal policy will be to grant 
100% of base salary to the Chief Executive 
Officer and Chief Financial Officer.

Dividends which accrue on vested awards may 
be paid as cash, or treated as reinvested and paid 
in shares.

The Remuneration Committee 
reviews the performance 
measures.

The Remuneration Committee 
reviews the performance 
measures and targets annually. 
The Remuneration Committee 
has determined that a target 
linked directly to the Group's 
adjusted operating profit 
(EBITDA) is an appropriate 
measure for awards granted 
in 2021.

All employee 
plans

To encourage broad-based 
employee shareholding in 
the Group.

The Save As You Earn Scheme provides all eligible 
employees with the opportunity to acquire shares 
at a discounted share price.

None.

Tribal Group plc

52

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Remuneration Committee Report continued

Director changes
Diane McIntyre was appointed Chief Financial Officer of Tribal Group plc on 1 June 2021. There have been no other Director changes in the year.

The use of performance measures
Annual bonus targets will include financial measures which reflect the performance of the business and are directly linked to the Group’s 
Adjusted Operating Profit.

Long-term incentive performance measures are chosen to be aligned to long-term shareholder value creation by using an adjusted 
operating profit margin measure.

Directors’ service contracts
Details of service agreements and notice periods are as follows:

Name

Director status

Effective date of contract

Expiry

Notice period for both parties

Mark Pickett

Richard Last1

Chief Executive Officer

30 June 2016

Ongoing

6 months

Non-Executive Chairman

17 November 2015

2022 AGM

–

Roger McDowell

Senior Non-Executive Director

17 November 2015

2022 AGM

Nigel Halkes

Non-Executive Director

20 January 2020

2022 AGM

Diane McIntyre

Chief Financial Officer

01 June 2021

Ongoing

3 months

3 months

6 months

1.  Richard Last has no notice period.

Copies of each Director’s service agreement will be available for inspection at the AGM.

Under the terms of their appointment, the Non-Executive Directors have agreed to commit no less than 25 days per annum to their roles. If 
they are required to commit in excess of 25 days per annum, they may be entitled to an additional fee at a suitable pro rata rate per day. 

Policy on payments for loss of office
The Committee aims to deal fairly with cases of termination, while attempting to limit compensation. Executives’ service contracts provide 
the Committee with the discretion to make a payment in lieu of notice limited to base salary. The Committee also retains the discretion to 
pay an annual bonus on a departure in certain circumstances. The rules of the long-term incentive plan set out the treatment if a participant 
leaves employment prior to awards vesting. If the participant is considered a good leaver (through death, retirement, injury or disability, 
redundancy, employment being transferred outside the Group, or any other reason the Committee decides) then awards would normally 
vest on the normal vesting date. In the event of a change of control, an award may vest early subject to the extent the performance 
conditions have been achieved and scaled back pro rata for service, although the Committee has the discretion to disapply time pro-rating.

Non-Executive Directors notice period is defined in the table above and no compensation or other benefits are payable other than the 
potential share-based incentives in respect of Richard Last and Roger McDowell.

Risk
The Committee is cognisant of the need for the remuneration policy to operate within an effective risk management system. The 
Committee reviews the various elements of remuneration on an annual basis, to ensure that they do not encourage any undue risk-taking 
by Executive Directors or senior management. When setting performance targets for variable components of remuneration, the Committee 
remains mindful of environmental, social and governance (ESG) issues. 

Shareholders’ views
The Committee considers shareholder feedback received at the AGM and during meetings with investors throughout the year, and uses 
these views to help formulate the overall remuneration policy. 

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Tribal Group plc

53

Non-Executive Director fees
The fees for the year ending 31 December 2021, which took effect from 1 January 2021 are as follows. These exclude any expenses which 
the Non-Executive Directors may incur in relation to their duties.

Non-Executive Chairman

Senior Non-Executive Director

Non-Executive Director

From 1 January 2022

From 1 January 2021

£111,600

£110,000

£57,000

£56,250

£55,100

£55,100

Increase 

£1,600

£1,900

£1,150

INFORMATION SUBJECT TO AUDIT
Remuneration payable for the financial year ending 31 December 2021:

Director

Mark Pickett

Diane McIntyre5

Richard Last

Roger McDowell

Nigel Halkes

Salary4

Benefits1

Bonus2

SBP3

Pension4

Total 2021

Total 2020

270,000

116,667

110,000

55,100

55,000

387

217

–

–

–

415,283

281,175

26,260

993,105

977,775

100,000

28,231

5,833

250,948

–

–

–

–

–

–

–

–

–

–

110,000

104,500

55,100

55,000

52,345

49,659

1.  Benefits include private medical insurance and private fuel.

2.   The bonus includes a notional bonus repaid to the Company in relation to the exercise of share options equivalent to the nominal value of number of shares issued totalling 

£0.1m (see Note 7).

3.   The cost reported in remuneration is equivalent to the share-based payment accounting charge incurred in the year including dividends accruing on LTIPs and matching 

shares (see Note 7).

4.  The fixed element of Directors remuneration includes salary and pension, all other elements are variable.

5.  Diane McIntyre’s figures relate to the period from 1 June 2021 to 31 December 2021.

Long Term Incentives Plan (LTIP) awards
On 28 June 2021 the Remuneration Committee approved LTIP awards to Mark Pickett and Diane McIntyre. 

Type

Number of shares

Face value1

Performance condition

Performance period

Mark Pickett

Nil-Cost Option 275,510

Diane McIntyre Nil-Cost Option 204,081

£270,000 (100% 
of salary)

Adjusted operating 
profit

Measured over 3 years 
to 31 December 2023

£200,000 (100% 
of salary)

Adjusted operating 
profit

Measured over 3 years 
to December 2023

% Vesting at 
threshold

80% of LTIP

80% of LTIP

1.  Face value calculated based on share price on 28 June 2021 (98p).

Tribal Group plc

54

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Remuneration Committee Report continued

Share award interests
The interests in share options were as follows:

At 1 January 
2021

Granted

Lapsed

Exercised

Mark Pickett

LTIP – 30 June 2017

247,678

LTIP – 22 May 2018

251,256

LTIP – 7 June 2019

716,552

LTIP – 7 July 2020

482,143

–

–

–

–

LTIP – 28 June 2021

Diane McIntyre

LTIP – 28 June 2021

–

–

275,510

204,081

–

–

–

–

–

–

247,678

251,256

–

–

–

–

At 31 
December 
2021

–

–

716,552

482,143

275,510

204,081

Exercise 
price

Price on date 
of grant

Date from 
which 
exercisable

Expiry date

Nil

Nil

Nil

Nil

Nil

Nil

83.8p June 2020 June 2027

79.6p May 2021 May 2028

71.0p June 2022 June 2029

56.0p

July 2023

July 2030

98.0p June 2024 June 2031

98.0p June 2024 June 2031

The closing share price at 31 December 2021 was 101.25p and during the year ranged from 88.75p to 110.00p. There have been no 
variations to the terms and conditions or performance criteria for share awards during the financial year.

Annual percentage change in Directors’ remuneration compared to FTE employees

Group FTE employees

Average Remuneration/FTE £'000

Average FTE Employees percentage change

Directors percentage change2

Mark Pickett

Richard Last

Roger McDowell

Nigel Halkes

Diane McIntyre

Year-on-year percentage change in remuneration

2021

936

54

3%

4%

5%

5%

11%

–

20201

832

52

(2%)

1%

(35%)

(5%)

100%

–

2019

850

53

2%

30%

19%

0%

–

–

2018

873

52

(13%)

10%

23%

0%

–

–

2017

820

60

14%

42%

100%

100%

–

–

1.  Includes 3 months at 80% pay as a mitigating action to Covid-19.

2.  Includes remuneration for the matching shares with the nominal value paid to participants as a bonus. Basic fees are consistent year on year.

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Tribal Group plc

55

INFORMATION NOT AUDITED

Directors’ shareholdings
The table below sets out the Directors’ current shareholdings as at 31 December 2021. The shareholding guideline for the Chief Executive 
Officer is to hold two times base salary in stock (excluding invested LTIP’s) within no more than five years of appointment.

Director

Mark Pickett

Diane McIntyre

Richard Last

Roger McDowell

Nigel Halkes

Beneficially 
owned

% of salary/
share value held

LTIP  
options

Share matching 
plan option

876,175

329%

1,474,205

–

–

204,081

2,995,726

2,975,726

14,285

2757%

5468%

26%

–

–

–

–

–

–

–

–

Note: % of salary/share value held is calculated by reference to the value of the individual’s shareholding in Tribal valued at the share price on the close of business on  
31 December 2021.

All-employee plans
The Committee believes wider employee share ownership can act as an additional retention and motivation vehicle, and operates a 
Save As You Earn (SAYE) Scheme. Eligible employees, including the Executive Director, are invited to subscribe for options in the SAYE. 
The Committee regularly monitors the participation level in the all-employee arrangements.

Position against dilution limit
The share incentive plans operate in line with the ABI principle, which requires that all commitments must not exceed 10% of the issued 
share capital in any rolling 10 year period. Given the Company’s issued share capital, the number of employees and the level of participation 
in the LTIP, the Committee believe that operating a single 10% in 10 year limit for all share plans remains appropriate. The Group’s position 
against the dilution limit at 31 December 2021 was 8.2%.

Executive Directors external appointments
Executive Directors are permitted to accept an external Non-Executive position with the Board’s approval. Any fees received in respect of 
these appointments may be retained by the Executive. No such fees were received by the Executive Directors during the year. 

Approved by the Remuneration Committee on 16 March 2022.

Roger McDowell
Chairman, Remuneration Committee

Tribal Group plc

56

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Nomination Committee Report

The Committee, chaired by Richard Last, meets at least once a year. It leads the 
process for Board structure, size and composition of the Board and its Committees, 
and makes recommendations to the Board with regard to any changes required 
to ensure an appropriate balance of skills, expertise, knowledge, diversity and 
independence. 

Diversity 
One area of focus is to continue to improve our Board diversity. 
We recognise the value of increased diversity at Board level in 
achieving our strategic objectives and in driving innovation and 
growth. Whilst Board appointments will continue to be based on 
merit and relevant skill, the Directors appreciate that contrasting 
backgrounds, experience and opinion can promote more balanced 
and nuanced debate and lead to improved decisions. With regard to 
gender diversity, the Directors are mindful that as at the date of this 
Report the Board currently comprises 20% female representation 
and continues to focus on maintaining a balanced Board. 

Succession Planning 
Ensuring that there are robust succession plans in place at Board 
and senior management level is fundamental to the long-term 
prospects of the business. The Committee conducted a review 
of its succession plans during the year, particularly in relation to 
Education Services following the retirement of Janet Tomlinson, 
former Managing Director of Education Services. 

The Board recognises that effective succession planning also 
requires a thorough induction programme upon joining the Executive 
Board. Work has been conducted to improve this process for all 
incoming Executive Board members, whilst recognising too that 
each induction programme will also need to be tailored to the 
specific needs of the individual.

Richard Last
Chair of the Nomination Committee 

The Nomination Committee is chaired by Richard Last and includes 
Roger McDowell, Nigel Halkes and Mark Pickett, who provides 
Executive management insight. All but Mark Pickett are fully 
independent. Although only members of the Committee have the 
right to attend meetings, other individuals, such as other Board 
members and external advisors, may be invited to attend for all or 
part of any meeting. The Committee meets at least once a year.

Duties
The Committee’s principal duties are to:

• 

• 

• 

• 

 monitor the structure, size and composition (including the skills, 
knowledge, experience and diversity) of the Board and make 
recommendations to the Board with regard to any changes;

 give full consideration to succession planning for Directors and 
other senior Executives in the course of its work, taking into 
account the challenges and opportunities facing the Company, 
and the skills and expertise needed on the Board in the future;

 keep under review the leadership needs of the organisation, 
both Executive and Non-Executive, with a view to ensuring the 
continued ability of the organisation to compete effectively in 
the marketplace; and

 keep up to date and fully informed about strategic issues and 
commercial changes affecting the Company and the market in 
which it operates. 

The Committee’s full Terms of Reference are available on our 
website. They were last reviewed on 14 June 2021.

Appointments in the year
During the year, the main focus of the committee has been on 
succession planning for the Executive Committee and senior 
management, including the appointment of a permanent Chief 
Financial Officer. 

We are pleased to strengthen the Board and Executive Committee 
with the appointment of Diane McIntyre as Chief Financial Officer, 
with effect from 1 June 2021. Diane was appointed following an 
external search using an independent recruitment agency.

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Tribal Group plc

57

Directors’ Report

The Directors present their report and audited consolidated financial statements 
for the year ended 31 December 2021.

Acquisition 
Tribal Group plc acquired Semestry Limited on 1 April 2021 and 
the assets and business of Eveoh BV on 1 October 2021. Both 
acquisitions were financed through existing cash resources. The 
initial cash consideration was £4.5m and £0.1m respectively and 
both acquisitions had further contingent consideration amounts 
paid in the year of £1.5m and £0.7m respectively based on the 
annual recurring revenue growth of the acquired businesses. 

Board effectiveness
In respect of our operations as a Board, we continue to reflect upon our 
collective skills and experience and our ability to effectively lead Tribal. 

Environment
The credibility and longevity of any business goes beyond pure 
financial gain; a principle long-embodied and supported by Tribal’s 
strong values-based culture and approach to environmental, social 
and governance issues.

The ESG Report is on pages 34 to 39 and highlights our initiatives 
in relation to Environmental, Social and Governance matters 
concerning the Group.

Principal risks and uncertainties
The Group’s principal risks and uncertainties are explained in the 
Strategic report on page 26 and 27. Risks of a financial nature are 
addressed in Note 30 of the financial statements.

Section 172
The Board’s responsibilities to promote the success of the Group 
under Section 172 of the Companies Act 2006, as modified by 
the Companies (Miscellaneous Reporting) Regulations 2018 are 
outlined in the Section 172 Statement on pages 28 and 29.

Directors’ indemnities
The Company has made qualifying third party indemnity provisions 
for the benefit of its Directors, which remain in force at the date of 
this report and throughout the year. Directors’ and officers’ liability 
insurance is provided for all Directors of the Company.

Principal activities
Tribal Group plc is incorporated as a public limited company, 
and is registered in England and Wales with registered number 
4128850. Its registered office is at Kings Orchard, One Queen 
Street, Bristol BS2 0HQ.

The Company acts as a holding company with a number of trading 
subsidiaries that provide education related systems, solutions 
and consultancy services. There was no significant change in 
this activity during the year. The subsidiary undertakings of the 
Company are listed in Note 33.

Results and dividends
The profit for the year, after taxation, amounted to £6,993,000 
(2020: profit of £6,358,000). Tribal remains committed to a 
continuing dividend policy and as explained in the Chairman’s 
statement, the Directors propose a final dividend of 1.3p per share 
for the year ended 31 December 2021, subject to approval at the 
AGM on 4 May 2022 (2020 combined dividend: 2.3p per share). 

Dividend policy
Meeting shareholder dividend expectations is a high priority as 
it supports our overall strategy. Our longer-term plan indicates 
that our progressive dividend policy can be met whilst making the 
investments we need to bring our Tribal Edge product to market. 
This underpins our commitment to a dividend that remunerates 
shareholders over the long term whilst ensuring we have adequate 
financing to meet other stakeholder commitments. It is Tribal’s 
expectation that only a final dividend will be paid going forward. 

Business model and strategy
The business model and strategy section, pages 10 and 11 and 
pages 16 and 17; set out the Company’s strategy, business model 
and key performance indicators. 

Long-term financing
On 21 January 2020 the Group entered into a three-year £10m 
multicurrency revolving facility with HSBC with the option to extend 
up to a further two years. The first option to exercise was approved 
on 16 March 2021, the second extension was approved by HSBC 
on 25 January 2022, effective 21 January 2022. The facility 
was put in place to cover general corporate and working capital 
requirements of the Group, this was drawn down in the year but 
was repaid in full before 31 December 2021. In addition to this, 
the Group has a £2.0m committed overdraft facility in the UK and 
a $2.0m committed overdraft facility in Australia. The UK overdraft 
is committed for a 12-month period ending August 2022 and the 
Australian overdraft committed for a 12-month period ending 
October 2022. At the end of 2021, none of the overdraft facility 
was drawn down. Following a review of the Group’s forecasts and 
projections, the Directors consider the Group is well placed to meet 
its funding requirements for the foreseeable future. Information 
about the use of financial instruments by the Group is given in 
Note 30 of the financial statements.

Tribal Group plc

58

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Directors’ Report continued

Directors retiring
The names of the Directors who served during the year and up to the 
date of signing the financial statements are set out on page 42 and 
43. All Directors are required to submit to re-election each year and 
will be proposed for re-election at the forthcoming AGM.

The appointment and replacement of Directors is governed by the 
Company’s Articles of Association, the UK Corporate Governance 
Code, the Companies Act 2006 and related legislations. The Articles 
themselves may be amended by special resolution of the shareholders.

Directors’ interests in the Company and share capital information, 
including share options, are detailed in the Remuneration report on 
pages 51 to 55.

Share capital
Details of the authorised and issued share capital are shown in 
Note 23 to the financial statements. The Company has one class 
of Ordinary Shares, which carry no right to fixed income. Each share 
carries the right to one vote at general meetings of the Company. 
During the year, the Company issued 4,676,064 shares (2020: 
6,118,525 Ordinary Shares of 5p).

Branches
The Group has overseas branches in New Zealand, Abu Dhabi, 
Hungary and Singapore.

Employees
Tribal is a business which is highly dependent on its people. We 
seek to attract, develop and retain high-calibre staff and, as a 
consequence, our customers can be assured that the service they 
receive is among the best available. The Group’s commitment to its 
people is discussed in the Environmental, social and governance 
report on pages 34 to 39.

The Board takes its responsibilities to employee engagement and 
interests very seriously and ensures any decisions made take into 
consideration the impact on the Group’s employees. Employees’ have 
the opportunity to ask questions regarding all aspects of the business 
during our regular Group-wide update meetings with the Group’s 
Executive Management team. The Group recognises the value of its 
employees and where possible seeks to promote internally within 
the business and aims to empower, where appropriate, employees 
to aid with decision-making within the Group. Employee interests are 
considered in full when the Board are making key decisions regarding 
changes to the business, such as restructuring, acquisitions and 
streamlining of operating segments. Decisions impacting employees 
interest are communicated in a timely manner.

The Group is an equal opportunities employer and bases all decisions 
on individual ability, regardless of race, religion, gender, sexual 
orientation, age or disability. Applications for employment by disabled 
persons will always be fully considered, having regard to their particular 
aptitudes and abilities. Should any employee become disabled, every 
practical effort is made to provide continued employment. Depending 
on their skills and abilities, they enjoy the same career prospects and 
scope for realising their potential as other employees. Appropriate 
training is arranged for disabled employees, including retraining for 
alternative work for those who become disabled, to promote their 
career development within the organisation.

Research and development
The Group continues to invest in research and development of 
software products, as set out in Notes 5 and 14 of the financial 
statements. The investment is predominantly in the Group’s next-
generation cloud-based Student Information System, Edge. Total 
research and development expenditure increased to £15.9m (2020: 
£11.6m) of which £10.1m (2020: £6.8m) was capitalised.

Post balance sheet events
There have been no significant events to report since the date of 
the balance sheet except for those shown in note 34.

Future development
An indication of likely future developments in the business of the 
Group is included in the Strategic report.

Annual General Meeting
The Company’s AGM will be held on 4 May 2022. The notice 
convening the AGM and an explanation of the business to be put to 
the meeting are contained in a separate circular to shareholders.

Independent auditors
BDO LLP have expressed their willingness to continue in office as 
auditors and a resolution to reappoint them will be put to the AGM.

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Tribal Group plc

59

Corporate governance
The Company’s statement on corporate governance compliance can 
be found in the Corporate Governance Report on pages 46 to 49 of 
the Annual Report and Accounts. The Corporate Governance Report 
forms part of this Directors’ report and is incorporated by reference.

Statement of disclosure of information to auditors
In accordance with Section 418, Directors’ reports shall include a 
statement, in the case of each Director in office at the date the 
Directors’ report is approved, that:

•  so far as each Director is aware, there is no relevant audit 

information of which the Company’s auditors are unaware; and

• 

they have taken all the steps that he ought to have taken as 
a Director in order to make himself aware of any relevant audit 
information and to establish that the Company’s auditors are 
aware of that information.

Approved by the Board of Directors and signed on its behalf by;

Mark Pickett
Chief Executive Officer

Registered number 4128850

16 March 2022

Directors’ responsibility statement
The directors are responsible for preparing the annual report and 
the financial statements in accordance with applicable law and 
regulations. 

Company law requires the directors to prepare financial statements 
for each financial year. Under that law the directors are required 
to prepare the group financial statements in accordance with UK 
adopted international accounting standards and the company 
financial statements in accordance with United Kingdom Generally 
Accepted Accounting Practice (United Kingdom Accounting 
Standards and applicable law). Under company law the directors must 
not approve the financial statements unless they are satisfied that 
they give a true and fair view of the state of affairs of the group and 
company and of the profit or loss of the group for that period. 

In preparing these financial statements, the directors are required to:

• 

• 

• 

• 

 select suitable accounting policies and then apply them 
consistently;

 make judgements and accounting estimates that are reasonable 
and prudent;

 state whether they have been prepared in accordance with 
UK adopted international accounting standards subject to any 
material departures disclosed and explained in the financial 
statements;

 prepare the financial statements on the going concern basis 
unless it is inappropriate to presume that the group and the 
company will continue in business.

The directors are responsible for keeping adequate accounting 
records that are sufficient to show and explain the company’s 
transactions and disclose with reasonable accuracy at any time 
the financial position of the company and enable them to ensure 
that the financial statements comply with the requirements of the 
Companies Act 2006. They are also responsible for safeguarding the 
assets of the company and hence for taking reasonable steps for the 
prevention and detection of fraud and other irregularities.

Website publication

The directors are responsible for ensuring the annual report and 
the financial statements are made available on a website. Financial 
statements are published on the company’s website in accordance 
with legislation in the United Kingdom governing the preparation 
and dissemination of financial statements, which may vary from 
legislation in other jurisdictions. The maintenance and integrity of the 
company’s website is the responsibility of the directors. The directors’ 
responsibility also extends to the ongoing integrity of the financial 
statements contained therein. 

Tribal Group plc

60

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Independent Auditor’s Report
to the members of Tribal Group plc

Opinion on the financial statements
In our opinion:

• 

• 

• 

• 

the financial statements give a true and fair view of the 
state of the Group’s and of the Parent Company’s affairs as 
at 31 December 2021 and of the Group’s profit for the year 
then ended;

the Group financial statements have been properly prepared 
in accordance with UK adopted international accounting 
standards;

the Parent Company financial statements have been properly 
prepared in accordance with United Kingdom Generally Accepted 
Accounting Practice; and

the financial statements have been prepared in accordance with 
the requirements of the Companies Act 2006.

We have audited the financial statements of Tribal Group plc (the 
‘Parent Company’) and its subsidiaries (the ‘Group’) for the year 
ended 31 December 2021 which comprise the consolidated income 
statement, the consolidated statement of comprehensive income, 
the consolidated balance sheet, the consolidated statement of 
changes in equity, the consolidated cash flow statement, the 
company only balance sheet, the company only statement of 
changes in equity and notes to the financial statements, including a 
summary of significant accounting policies. 

The financial reporting framework that has been applied in the 
preparation of the Group financial statements is applicable law 
and UK adopted international accounting standards. The financial 
reporting framework that has been applied in the preparation of 
the Parent Company financial statements is applicable law and 
United Kingdom Accounting Standards, including Financial Reporting 
Standard 101 Reduced Disclosure Framework (United Kingdom 
Generally Accepted Accounting Practice).

Basis for opinion
We conducted our audit in accordance with International Standards 
on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities 
under those standards are further described in the Auditor’s 
responsibilities for the audit of the financial statements section of 
our report. We believe that the audit evidence we have obtained is 
sufficient and appropriate to provide a basis for our opinion. 

Independence

We remain independent of the Group and the Parent Company 
in accordance with the ethical requirements that are relevant 
to our audit of the financial statements in the UK, including the 
FRC’s Ethical Standard as applied to listed entities, and we have 
fulfilled our other ethical responsibilities in accordance with these 
requirements. 

Conclusions relating to going concern
In auditing the financial statements, we have concluded that 
the Directors’ use of the going concern basis of accounting in 
the preparation of the financial statements is appropriate. Our 
evaluation of the Directors’ assessment of the Group and the Parent 
Company’s ability to continue to adopt the going concern basis of 
accounting included:

We obtained the going concern assessment, approved by the 
Directors, including detailed cash flow forecasts up to March 2023 
and where applicable agreed this to third party documentation 
including signed banking facilities and agreements for deferred 
consideration.

We inspected the Group’s signed revolving facility agreements 
with HSBC (note 1) to check that the Group has sufficient funds 
to settle the deferred consideration due of £1.6m (note 18) for 
Semestry Limited and Eveoh BV while at the same time maintaining 
adequate working capital to continue daily operations as normal. 
We assessed the impact on banking covenants to determine if they 
would be breached if the drawn down of all facilities were to occur.

We assessed the appropriateness of sensitivity analyses prepared 
by management over the Group’s cash flow forecasts including the 
effects of adverse movements in revenue, the gross margin and 
an increase in expenditure to determine the impact on covenant 
compliance and sufficiency of available cash resources required to 
settle short term liabilities as they fall due over the next 12 months.

We assessed management’s assumptions in the going concern 
forecast including revenue growth, profit margin, and funding and 
covenant compliance headroom availability with reference to 
the historical accuracy of management’s forecasts, comparing 
the current forecasts against post year end actual results and 
committed revenue contracts.

We assessed the effect of contract liabilities on the net current 
liability position by considering the costs to deliver the products and 
services, as well as deferred costs in order to realise revenue held 
as a contract liability.

Based on the work we have performed, we have not identified 
any material uncertainties relating to events or conditions that, 
individually or collectively, may cast significant doubt on the Group 
and the Parent Company’s ability to continue as a going concern 
for a period of at least twelve months from when the financial 
statements are authorised for issue. 

Our responsibilities and the responsibilities of the Directors with 
respect to going concern are described in the relevant sections of 
this report.

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61

Overview

Coverage

100% (2020: 100%) of Group profit before tax

100% (2020: 100%) of Group revenue

99% (2020: 99%) of Group total assets

Key audit matters

2021

2020

Revenue measurement – Implementation services 
revenue stream

Cloud computing costs within intangibles





Revenue recognition – iGraduate and data analytics 
revenue stream



Revenue recognition – iGraduate and data analytics revenue stream is no longer considered to be a key 
audit matter because the appropriate point of revenue recognition was determined in 2020 with no 
ongoing key audit matters in the current year.

Materiality

Group financial statements as a whole

£550,000 (2020: £560,000) based on 5% of Adjusted profit before tax (2020: 6% of Adjusted profit 
before tax)

An overview of the scope of our audit
Our Group audit was scoped by obtaining an understanding of the 
Group and its environment, including the Group’s system of internal 
control, and assessing the risks of material misstatement in the 
financial statements. We also addressed the risk of management 
override of internal controls, including assessing whether there was 
evidence of bias by the Directors that may have represented a risk 
of material misstatement.

In determining the scope of our audit, we considered the size and 
nature of each component within the Group to determine the 
level of work to be performed at each in order to ensure sufficient 
assurance was obtained to allow us to express an opinion on the 
financial statements as a whole. The components identified as 
significant were Tribal Group plc (company only), Tribal Education Ltd 
and Tribal Group Pty Limited, which were subject to a full scope audit 
by the Group engagement team. Significant components comprise 
90% of revenue and 97% of Group total assets. Procedures 
over specific balances on the year-end results of the remaining 
components were performed by the Group engagement team which 
then increased the coverage to the percentages detailed in the 
above table.

We also obtained an understanding of the internal control 
environment related to the financial reporting process and 
assessed the appropriateness, completeness and accuracy of the 
Group journals and other adjustments performed on consolidation. 

Key audit matters

Key audit matters are those matters that, in our professional 
judgement, were of most significance in our audit of the financial 
statements of the current period and include the most significant 
assessed risks of material misstatement (whether or not due to 
fraud) that we identified, including those which had the greatest 
effect on the overall audit strategy, the allocation of resources in 
the audit, and directing the efforts of the engagement team. These 
matters were addressed in the context of our audit of the financial 
statements as a whole, and in forming our opinion thereon, and we 
do not provide a separate opinion on these matters.

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Financial Statements

Independent Auditor’s Report continued
to the members of Tribal Group plc

Key audit matter

Revenue measurement – 
Implementation services 
revenue stream

(Refer to notes 1 and 3 to 
the financial statements)

Implementation revenue 
comprises revenue received 
for implementing Tribal’s off 
the shelf products as is or 
configuring it into a bespoke 
product based on the 
customer’s requirements.

Judgement is required in 
determining the variable 
consideration to be included in 
the transaction price.

In light of the judgements 
and assessments required 
to be made by management 
in this area particularly in 
relation to constraining the 
variable consideration and the 
complexities of the applicable 
accounting standard, we have 
determined that revenue 
measurement in relation to the 
implementation revenue stream 
is a key audit matter.

How the scope of our audit addressed the key audit matter

As part of our audit procedures, we:

•  Assessed the appropriateness of the Group’s revenue recognition 

policies against the requirements of the applicable accounting standards.

•  Performed an assessment of a sample of the contracts including the 

terms and conditions of the implementation services being provided to 
check that revenue was appropriately recognised in accordance with the 
requirements of applicable accounting standards.

•  Assessed the judgements made by management in determining the 

appropriate allocation of fixed and variable consideration and constraining 
the variable consideration against the requirements of the applicable 
accounting standards.

•  Obtained management’s method of calculating variable consideration 

and assessed this against the requirements of the applicable accounting 
standards.

•  Enquired with project managers and directors for the sample of contracts 
to establish how contracts were progressing against key milestones, 
the impact of expected delivery times on variable consideration and 
comparing this to management’s calculations.

•  Reviewed the contract margin calculations prepared to identify onerous 

contracts to determine whether the required provision has been made for 
a sample of contracts.

•  Assessed the stage of completion and resulting revenue recognised for a 

sample of contracts by:

 –  agreeing the number of days worked to the timecard system and 
compared this against the total expected number of days for the 
project. 

 – reviewing management’s forecasted costs for the projects against 
actual costs incurred to date and performed a review of historical 
forecasting on a sample of contracts to confirm the historical accuracy 
of the project managers and management’s forecasts. 

Key observations:

Based on the procedures performed, we consider the revenue recognition 
for the Implementation services revenue stream to be appropriate.

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63

Key audit matter

Cloud computing costs 
within intangibles

Refer to notes 1, 
5 and 14 to the financial 
statements)

Judgement is required 
in determining whether 
implementation costs in a 
Software as a Service contract 
and costs incurred during the 
development phase of the 
project should be expensed 
or capitalised as an intangible 
asset per the IFRIC Update 
March 2021 on Configuration  
or Customisation Costs in a 
Cloud Computing Arrangement.

In light of the judgements and 
assessments required to be 
made by management in this 
area, including the capitalised 
costs in previous financial  
years, we have determined  
that the capitalisation of  
cloud computing costs is a key 
audit matter.

How the scope of our audit addressed the key audit matter

As part of our audit procedures, we:

•  Obtained management’s assessment on the impact of the IFRIC update 

and assessed the judgements made by management against the 
guidance provided in the IFRIC update in determining the appropriate 
accounting treatment for the Tribal Edge development costs and D365 
implementation costs incurred in the current year.

•  Tested a sample of the implementation costs to invoices and assessed 
whether these costs have been expensed as appropriate in accordance 
with the applicable accounting standard.

•  Tested a sample of capitalised development costs in the year to invoices 
and timecards and assessing whether these costs have met the criteria 
to be capitalised in accordance with the applicable accounting standards.

•  Assessed the judgements made by management in identifying potential 
capitalised implementation costs in the opening balances of intangible 
assets against the guidance provided in the IFRIC update to check that all 
costs previously capitalised still meet the criteria of the IFRIC Update.

•  Reviewed the consistency of the disclosures with the judgements made 

by management. 

Key observations:

Based on the procedures performed, we consider the accounting treatment 
of cloud computing costs within intangibles to be appropriate.

Our application of materiality
We apply the concept of materiality both in planning and performing our audit, and in evaluating the effect of misstatements. We consider 
materiality to be the magnitude by which misstatements, including omissions, could influence the economic decisions of reasonable users 
that are taken on the basis of the financial statements. 

In order to reduce to an appropriately low level the probability that any misstatements exceed materiality, we use a lower materiality level, 
performance materiality, to determine the extent of testing needed. Importantly, misstatements below these levels will not necessarily 
be evaluated as immaterial as we also take account of the nature of identified misstatements, and the particular circumstances of their 
occurrence, when evaluating their effect on the financial statements as a whole. 

Based on our professional judgement, we determined materiality for the financial statements as a whole and performance materiality as follows:

Group financial statements

Parent company financial statements

2021
£

550,000

2020
£

560,000

2021
£

350,000

2020
£

350,000

5% (2020: 6%) of Adjusted* profit before tax

Materiality

Basis for determining 
materiality

Rationale for the benchmark 
applied

Adjusted profit before tax is a key measure for 
stakeholders based on market practice and investor 
expectations.

3.75% of net assets, capped at 63.6% (2020: 
62.5%) of Group materiality

As a non-trading holding entity, net assets is a key 
measure for stakeholders based on market practice 
and investor expectations. Materiality was capped at 
63.6% (2020: 62.5%) of Group materiality given the 
assessment of the component’s aggregation risk.

Performance materiality

396,000

392,000

252,000

245,000

Basis for determining 
performance materiality

In determining performance materiality we considered 
a number of factors including the areas of estimation 
within the financial statements and history of errors. 
On this basis performance materiality was set at  
72% (2020: 70%) of Group materiality.

In determining performance materiality we considered 
a number of factors including the areas of estimation 
within the financial statements and history of errors. 
On this basis performance materiality was set at  
72% (2020: 70%) of Parent Company materiality.

* Profit before tax adjusted for acquisition related costs, internal systems transformation programme and other financing costs in note 6 of the financial statements.

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Financial Statements

Independent Auditor’s Report continued
to the members of Tribal Group plc

Component materiality

We set materiality for each component of the Group based on a percentage of between 63.6% and 70% of Group materiality dependent 
on the size and our assessment of the risk of material misstatement of that component. Component materiality ranged from £350,000 to 
£385,000. In the audit of each component, we further applied performance materiality levels of 72% of the component materiality to our 
testing to ensure that the risk of errors exceeding component materiality was appropriately mitigated.

Reporting threshold 

We agreed with the Audit Committee that we would report to them all individual audit differences in excess of £11,000 (2020: £11,200). 
We also agreed to report differences below this threshold that, in our view, warranted reporting on qualitative grounds.

Other information
The directors are responsible for the other information. The other information comprises the information included in the Annual report 
and Accounts other than the financial statements and our auditor’s report thereon. Our opinion on the financial statements does not 
cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance 
conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially 
inconsistent with the financial statements, or our knowledge obtained in the course of the audit, or otherwise appears to be materially 
misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this 
gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that 
there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Other Companies Act 2006 reporting
Based on the responsibilities described below and our work performed during the course of the audit, we are required by the Companies Act 
2006 and ISAs (UK) to report on certain opinions and matters as described below. 

Strategic report and  
Directors’ report 

Matters on which we 
are required to report by 
exception

In our opinion, based on the work undertaken in the course of the audit:

•  the information given in the Strategic report and the Directors’ report for the financial year for which 

the financial statements are prepared is consistent with the financial statements; and

•  the Strategic report and the Directors’ report have been prepared in accordance with applicable legal 

requirements.

In the light of the knowledge and understanding of the Group and Parent Company and its environment 
obtained in the course of the audit, we have not identified material misstatements in the strategic 
report or the Directors’ report.

We have nothing to report in respect of the following matters in relation to which the Companies Act 
2006 requires us to report to you if, in our opinion:

•  adequate accounting records have not been kept by the Parent Company, or returns adequate for our 

audit have not been received from branches not visited by us; or

•  the Parent Company financial statements are not in agreement with the accounting records and 

returns; or

•  certain disclosures of Directors’ remuneration specified by law are not made; or

•  we have not received all the information and explanations we require for our audit.

Responsibilities of Directors
As explained more fully in the Directors’ responsibility statement, the Directors are responsible for the preparation of the financial 
statements and for being satisfied that they give a true and fair view, and for such internal control as the Directors determine is necessary 
to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the Directors are responsible for assessing the Group’s and the Parent Company’s ability to continue 
as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the 
Directors either intend to liquidate the Group or the Parent Company or to cease operations, or have no realistic alternative but to do so.

Annual Report & Accounts 2021
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Financial Statements

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65

Auditor’s responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, 
whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance 
but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. 
Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be 
expected to influence the economic decisions of users taken on the basis of these financial statements.

Extent to which the audit was capable of detecting irregularities, including fraud

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our 
responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our 
procedures are capable of detecting irregularities, including fraud is detailed below:

We obtained an understanding of the legal and regulatory framework applicable to the Group and the industry in which it operates and 
determined that the most significant laws and regulations are the Companies Act 2006, applicable accounting framework, AIM Rules and 
the Corporation Tax Act 2010. We identified these areas of laws and regulations as those that could reasonably be expected to have a 
material effect on the financial statements from sector experience and through discussion with the Directors and other management.

We assessed compliance with these laws and regulations through enquiry with management and the Audit Committee, review of reporting 
to Directors with respect to compliance with laws and regulations, review of board meeting minutes and review of legal correspondence 
and confirmations. We also reviewed the Group’s tax computations and returns and financial statements against the requirements of the 
relevant tax legislation and applicable accounting framework respectively. 

We assessed the susceptibility of the Group’s financial statements to material misstatement, including how fraud might occur. In 
addressing the risk of fraud included in management override of controls, we have performed journals testing based on a set of fraud risk 
criteria and tested to supporting documentation whilst also verifying the business rationale and assessed whether the judgements made 
in significant accounting estimates were indicative of potential bias.

We also incorporated unpredictability procedures as part of our response to the risk of management override of controls. With regards to 
the fraud risk in revenue recognition, our procedures included those set out in the key audit matters section above. 

We communicated relevant identified laws and regulations and potential fraud risks to all engagement team members and remained alert to 
any indications of fraud or non-compliance with laws and regulations throughout the audit.

Our audit procedures were designed to respond to risks of material misstatement in the financial statements, recognising that the risk 
of not detecting a material misstatement due to fraud is higher than the risk of not detecting one resulting from error, as fraud may 
involve deliberate concealment by, for example, forgery, misrepresentations or through collusion. There are inherent limitations in the audit 
procedures performed and the further removed non-compliance with laws and regulations is from the events and transactions reflected in 
the financial statements, the less likely we are to become aware of it.

A further description of our responsibilities is available on the Financial Reporting Council’s website at: www.frc.org.uk/auditors 
responsibilities. This description forms part of our auditor’s report.

Use of our report
This report is made solely to the Parent Company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 
2006. Our audit work has been undertaken so that we might state to the Parent Company’s members those matters we are required 
to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume 
responsibility to anyone other than the Parent Company and the Parent Company’s members as a body, for our audit work, for this report, or 
for the opinions we have formed.

Sarah Applegate (Senior Statutory Auditor)

For and on behalf of BDO LLP, Statutory Auditor 
Bristol, UK

16 March 2022

BDO LLP is a limited liability partnership registered in England and Wales (with registered number OC305127).

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Financial Statements

Annual Report & Accounts 2021
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Financial Statements

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67

Financial
Statements

Financial Statements
68   Consolidated Income Statement
 Consolidated Statement of 
69 
Comprehensive Income
70  Consolidated Balance Sheet
72 
73   Consolidated Cash Flow Statement
74  Notes to the Financial Statements
120  Company only Balance Sheet
121   Company only Statement of Changes 

 Consolidated Statement of Changes in Equity

in Equity

122  Notes to the Company Balance Sheet

Company Information
127  Company Information

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Consolidated Income Statement
For the year ended 31 December 2021

Note

Adjusted  
£’000

Other items 
(see Note 6) 
£’000

Year ended 
31 December 
2021 
Total 
£’000

Adjusted  
£’000

Other items 
(see Note 6) 
£’000

Year ended 
31 December 
2020 
Total 
£’000

Continuing operations

Revenue

Cost of sales

Gross profit

Total administrative expenses

Operating profit/(loss)

Investment income

Finance costs

3

81,148

(39,335)

41,813

(27,846)

13,967

255

(230)

4,6

8

6,9

–

–

–

(5,079)

(5,079)

–

(299)

81,148

72,954

(39,335)

(34,322)

41,813

38,632

(32,925)

(26,831)

8,888

11,801

255

(529)

53

(345)

Profit/(loss) before tax

13,992

(5,378)

8,614

11,509

Tax (charge)/credit

6,10

(2,240)

619

(1,621)

(3,156)

–

–

–

(2,693)

(2,693)

–

(307)

(3,000)

1,005

72,954

(34,322)

38,632

(29,524)

9,108

53

(652)

8,509

(2,151)

Profit/(loss) attributable to  
the owners of the parent

Earnings per share

Basic

Diluted

All activities are from continuing operations.

11,752

(4,759)

6,993

8,353

(1,995)

6,358

12

12

5.7p

5.5p

(2.3)p

(2.3)p

3.4p

3.2p

4.1p

4.0p

(1.0)p

(0.9)p

3.1p

3.1p

 
 
Annual Report & Accounts 2021
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Financial Statements

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69

Consolidated Statement of Comprehensive Income
For the year ended 31 December 2021

Profit for the year

Other comprehensive (expense)/income:

Items that will not be reclassified subsequently to profit or loss:

Remeasurement of defined benefit pension schemes

Deferred tax on measurement of defined benefit pension schemes

Items that may be reclassified subsequently to profit or loss:

Exchange differences on translation of foreign operations

Other comprehensive (expense)/income for the year net of tax

Total comprehensive income for the year attributable  
to equity holders of the parent

Year ended  
31 December 2021 
£’000

Year ended  
31 December 2020
£’000

Note

6,993

6,358

26

21

728

(131)

(917)

(320)

(438)

89

1,120

771

6,673

7,129

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Financial Statements

Consolidated Balance Sheet
As at 31 December 2021

Non-current assets

Goodwill

Other intangible assets

Property, plant and equipment

Right-of-use assets

Net investment in lease

Deferred tax assets

Contract assets

Current assets

Trade and other receivables

Net investment in lease

Contract assets

Cash and cash equivalents

Total assets

Current liabilities

Trade and other payables

Accruals

Contract liabilities

Current tax liabilities

Lease liabilities

Provisions

Net current liabilities

Non-current liabilities

Other payables

Deferred tax liabilities

Contract liabilities

Retirement benefit obligations

Lease liabilities

Provisions

Total liabilities

Net assets

* see note 20 and note 21

Note

2021  
£’000

Restated*
2020  
£’000

13

14

15

25

25

21

16

25

17

18

25

20

18

21

26

25

20

28,582

35,947

962

2,309

–

5,233

1,610

74,643

10,602

–

6,178

5,924

22,704

97,347

(6,081)

(9,253)

(23,571)

(2,456)

(878)

(1,349)

(43,588)

(20,884)

(131)

(2,953)

(1,864)

(215)

(1,449)

(807)

(7,419)

(51,007)

46,340

26,661

24,376

1,069

3,342

174

4,243

22

59,887

11,036

46

3,951

9,520

24,553

84,440

(4,660)

(7,480)

(23,078)

(2,861)

(1,020)

(1,657)

(40,756)

(16,203)

(40)

(1,250)

(330)

(958)

(2,551)

(923)

(6,052)

(46,808)

37,632

Annual Report & Accounts 2021
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71

Consolidated Balance Sheet continued
As at 31 December 2021

Equity

Share capital

Share premium

Other reserves

Accumulated losses

Total equity attributable to equity holders of the parent

* see note 21

Note

23

24

2021  
£’000

10,519

18,961

27,978

(11,118)

46,340

Restated*
2020  
£’000

10,285

15,951

26,926

(15,530)

37,632

Notes 1 to 34 form part of these financial statements. The Company’s registered number is 04128850.

The financial statements on pages 68 to 126 were approved by the Board of Directors and authorised for issue on 16 March 2022 
and were signed on its behalf by:

Richard Last 

Director 

Mark Pickett

Director

 
 
 
 
 
 
 
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Consolidated Statement of Changes in Equity
For the year ended 31 December 2021

Share  
capital  
£’000

Share 
premium  
£’000

Other 
reserves  
£’000

Accumulated 
losses  
£’000

Total  
equity  
£’000

Note

Balance as at 31 December 2019 

9,979

15,539

26,029

(20,228)

31,319

Profit for the year

Other comprehensive income for the year

Total comprehensive income for the year

Issue of equity share capital

Equity dividend paid

Credit to equity for share-based payments

Share options exercised

Foreign exchange difference on share-based payments

Tax credit on credit to equity for share-based payments

–

–

–

239

–

–

67

–

–

–

–

–

–

–

–

412

–

–

23

11

22

23

22

10

Contributions by and distributions to owners

306

412

–

–

–

–

–

1,339

(479)

37

–

897

6,358

771

7,129

–

6,358

771

7,129

239

(2,254)

(2,254)

–

–

–

409

(1,845)

1,339

–

37

409

(230)

Balance at 31 December 2020 as previously reported

10,285

15,951

26,926

(14,944)

38,218

Impact of prior year adjustment*

10,21

–

–

–

(586)

(586)

Balance at 31 December 2020 restated

10,285

15,951

26,926

(15,530)

37,632

Profit for the year

Other comprehensive expense for the year

Total comprehensive income for the year

Issue of equity share capital

Equity dividend paid

Credit to equity for share-based payments

Foreign exchange difference on share-based payments

Tax credit on credit to equity for share-based payments

–

–

–

–

–

–

234

3,010

–

–

–

–

–

–

–

–

–

–

–

–

–

1,078

(26)

–

6,993

(320)

6,673

–

6,993

(320)

6,673

3,244

(2,505)

(2,505)

–

–

244

1,078

(26)

244

23

11

22

22

10

Contributions by and distributions to owners

234

3,010

1,052

(2,261)

2,035

At 31 December 2021

10,519

18,961

27,978

(11,118)

46,340

 * see note 21

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73

Consolidated Cash Flow Statement
For the year ended 31 December 2021

Net cash from operating activities

Investing activities

Interest received

Purchases of property, plant and equipment

Expenditure on intangible assets

Payment of deferred consideration for acquisitions

Acquisition of investments in subsidiaries – cash consideration

Acquisition of investments in subsidiaries – cash acquired

Net gain on forward contracts

Net cash outflow from investing activities

Financing activities

Interest paid

Loan arrangement fees

Loan drawdown

Loan repayment

Proceeds on issue of shares

Payment of lease liabilities

Proceeds from sub-leases

Equity dividend paid

Net cash used in financing activities

Net decrease in cash and cash equivalents

Cash and cash equivalents at beginning of year 

Effect of foreign exchange rate changes

Cash and cash equivalents at end of year

*The prior year column has been restated to show the total drawdown and repayment of the loan, see note 19. 

Year ended  
31 December 2021 
£’000

Restated*
Year ended  
31 December 2020 
£’000

13,889

5,461

Note

27

15

14

32

32

23

25

25

11

17

–

(563)

(10,224)

(2,180)

(4,512)

317

249

6

(356)

(7,129)

(1,732)

–

–

41

(16,913)

(9,170)

(165)

(45)

15,000

(15,000)

3,244

(987)

52

(2,505)

(406)

(3,430)

9,520

(166)

5,924

(259)

(65)

10,000

(10,000)

239

(980)

52

(2,254)

(3,267)

(6,976)

16,463

33

9,520

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Notes to the Financial Statements

1. Accounting policies
General information

Tribal Group plc (the Company) is a company incorporated, registered and domiciled in England and Wales in the United Kingdom under the 
Companies Act. The Company is a public limited company which is listed on the Alternative Investment Market (AIM). The address of the 
registered office is given on page 127. The principal activities of the Company and its subsidiaries (the Group) and the nature of the Group’s 
operations are set out in Note 4 and in the Strategic report on pages 8 to 41. The financial statements are presented in pounds sterling 
because that is the currency of the primary economic environment in which the Group operates. Foreign operations are included in accordance 
with the policies set out below. The principal accounting policies applied in the preparation of these consolidated financial statements are set 
out below. These policies have been consistently applied to all the years presented, unless otherwise stated.

Basis of preparation

The financial statements on pages 68 to 126 have been prepared in accordance with UK adopted International Accounting Standards in 
conformity with the requirements of the Companies Act 2006. The financial information has been prepared on the historical cost basis, 
except for contingent consideration and share-based payments which are recognised at fair value. 

The preparation of financial statements in conforming with UK adopted International Accounting Standards requires the use of certain 
critical accounting estimates. It also requires management to exercise its judgement in the process of applying the Group’s accounting 
policies. The areas involving a higher degree of judgement or complexity, or areas where assumptions and estimates are significant to 
the financial statements are disclosed in Note 2.

Adoption of new and revised standards

In the current financial year, there have been no new standards or amendments which became effective for the current reporting period 
that have had a material effect on the Group.

At the date of the authorisation of these financial statements, the following Standards and Interpretations which have not been applied 
in these financial statements were in issue but not yet effective (and in some cases had not been adopted by the UK):

IFRS 17 

Insurance contracts

Amendments to IAS 1 and Practice Statement 2  Disclosure of accounting policies

Amendments to IAS 1 

Amendments to IAS 12 

Amendments to IAS 8 

Classification of liabilities as current or non-current

Deferred tax arising from single transaction

Accounting policies – changes in estimates and errors

None of the above standards are expected to have a material impact on the Group.

Basis of consolidation

The consolidated financial statements incorporate the financial statements of the Company and entities controlled by the Company  
(its subsidiaries) made up to 31 December each year. Control is achieved where the Company:

•  has the power over the investee;

• 

is exposed, or has the rights, to variable returns from its involvement with the investee; and

•  has the ability to use its power to affect its returns.

The results of subsidiaries acquired or disposed of during the year are included in the consolidated income statement from the 
effective date of acquisition or up to the effective date of disposal, as appropriate. All intra Group transactions, balances, income and 
expenses are eliminated on consolidation.

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Adoption of the going concern basis

Tribal had cash and cash equivalents of £5.9m at the end of 2021 plus access to an undrawn UK and Australian overdraft of £2.0m and 
$AUD 2.0m respectively. Tribal Group plc has undertaken to make adequate financial resources available to the Group to meet its current 
and future obligations as and when they fall due by entering a £10m facility to cover corporate merger and acquisition activity and, if 
required, temporary working capital requirements of the Group.

Tribal’s main business is software related through the provision of Student Information Systems (SIS) to education institutions globally. 
Revenue is generated from the sale of software licenses and related implementation work, and the ongoing provision of support & 
maintenance and cloud/hosting services. The Group benefits from strong annual recurring revenues and cash generation, it also has a 
significant pipeline of committed income as it enters 2022 which provides a good level of protection and certainty to the business. While 
the Group’s net current liability position has increased to £20.9m from £16.2m in 2020, it is still being driven by the recognition of IFRS 16 
lease liabilities as current liabilities of £0.9m, the deferred consideration recognised relating to the Semestry and Eveoh acquisitions of 
£1.3m and net current contract liabilities of £17.4m relating to deferred customer revenue recognised in accordance with IFRS 15.

The Group had a positive end to the year, closing several significant sales to new and existing customers, and expanding its global footprint. 
The financial impact of the pandemic and the changing expectations of students, means that never has the need for cloud-based 
solutions for the Education market been more pressing. The investments the Group continue to make position Tribal at the forefront of this 
evolution in the industry.

The Company has guaranteed the year-end liabilities of its subsidiaries.

In assessing the Company’s going concern position and the Group’s ability to provide the necessary financial support, the Directors have 
considered all relevant facts and latest forecasts and assessment of the risks faced by the Group, considering reasonably possible 
changes in trading performance. In addition, management have sufficiently stress tested the latest forecasts to the point where either the 
Group cannot meet its liabilities or is in breach of banking covenants and have concluded that this position is so remote it does not have 
a significant impact on the Groups ability to continue as a going concern. Accordingly, after making enquiries and receiving confirmation 
of Group support as set out above, the directors have a reasonable expectation that the Company has adequate resources to continue in 
operational existence for at least 12 months from the date of approval of the financial statements and the foreseeable future. Thus, they 
continue to adopt the going concern basis in preparing the financial statements. 

Revenue recognition

Revenue is measured at the fair value of the consideration receivable from the provision of goods and services to third party customers 
in the normal course of business. Revenue is stated excluding sales tax and trade discounts. The particular recognition policies applied 
in respect of the various potential elements of short-term or repeat service contracts are as set out below.

For multi-element contracts that include more than one separable revenue stream, the fair values of the component parts are established, 
and revenue recognised for each separable element in line with the relevant policy above. Where legally separate contracts are entered into 
at or near the same time, with the same entity and were negotiated as a package, they are treated as a single arrangement for accounting 
purposes. Performance obligations are met in the same way they are for each relevant stream as noted below.

In addition to this, the Group has long-term contracts for the provision of more complex, project-based services including arrangements 
that involve significant production, modification, or customisation of software. Where the outcome of such long-term project-based 
contracts can be measured reliably, revenue and costs are recognised by reference to the stage of completion of the project at the 
balance sheet date. This is measured by the proportion that development time incurred for work performed to date bears to the 
estimated total development time required. Variations in contract work and claims are included to the extent that the amount can be 
measured reliably, and its receipt is considered probable.

Variable consideration linked to contract performance and related sales revenue is calculated and recognised based on the probability 
weighted value of a range of possible outcomes. It is addressed at the beginning of a contract and reviewed annually for qualitative 
factors. Variable consideration is accounted for as an adjustment to contract revenue and accrued income.

Where the outcome of a long-term project-based contract cannot be estimated reliably, contract revenue is recognised to the extent of 
contract costs that it is probable will be recovered. When it is probable that the total contract costs will exceed total contract revenue, 
the expected loss is recognised as an expense within administrative expenses immediately.

The transaction price of contracted goods and services is shown separately in the contract with customers. The contracted prices 
of each component of a product sale are expected to provide a robust and appropriate starting point in seeking to allocate the total 
transaction price to the identified performance obligations. The time value of money is not expected to be significant as contracts 
where cash is disconnected from revenue by greater than one year are likely to be rare. 

Interest is accrued on a time basis, by reference to the principal outstanding and at the effective interest rate applicable.

Balances arise on contract assets and liabilities when cumulative payments received from customers at the balance sheet date do 
not necessarily equal the amount of revenue recognised on contracts. Customers are on standard payment terms which may result in 
settlement of invoices prior to recognition of associated revenue.

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1. Accounting policies continued
Revenue recognition continued

Student Information Systems:

Licence & Development Fees – applies to Foundation Software and Edge

• 

• 

• 

revenue on perpetual software licenses is recognised on the commencement of software implementation and related consultancy.

revenue on fixed price software licenses is recognised over the duration of the project implementation period on a percentage 
complete basis being the number of days complete compared to the number of days expected for the project based on timesheet 
records. Revenue is recognised over time as the conditions as set out in IFRS 15.35(a) are met.

revenue from term software licenses is recognised on a pro-rata basis over the period of the license. This has the effect of spreading 
the recognition of License & Development Fees revenue over an extended period, rather than immediate, upfront recognition, to 
reflect the performance obligation of the license transferring over time in line with IFRS 15.B56. 

•  customer paid enhancements (Development Fees) are recognised in line with Implementation Services as noted below.

Support & Maintenance – applies to Foundation Software and Edge

• 

revenue from contracts for software maintenance and support is recognised on a pro rata basis over the contract period, reflecting 
the Group’s obligation to support the relevant software products and update their content over the contract period.

Implementation Services – applies to Professional Services

• 

• 

revenue from software implementation, consultancy and other services that involve the purchase of a number of days is recognised 
as the service is provided.

if implementation services are inherently linked to the delivery of fixed price software, revenue is recognised on a percentage 
complete basis being the number of days complete compared to the number of days expected for the project based on timesheet 
records.

Cloud Services – applies to Cloud Services

• 

 revenue from contracts for cloud services is recognised on a pro rata basis over the contract period, reflecting the Group’s 
obligation to host the relevant software products over the contract period.

Other Services –applies to Other Software Services (including Bespoke Software, Software Solutions, Data Managed Services 
and SchoolEdge)

• 

revenue from other services that are provided for a specific term are recognised on a pro rata basis over the contract period. This 
includes services such as hosting and managed IT services; and where services include any element of Licence and Development 
Fees, Support and Maintenance, Implementation Services or Cloud Services revenue recognition will be in line with the policy outline 
in the relevant section above.

Education Services:

Revenue from the sale of services is recognised upon transfer of control to the customer and assessment of performance obligations. 
This is generally when services are performed for customers. The method by which the Group measures the service being performed 
varies depending on the nature of the contract, but will typically be driven by either time incurred or deliverables delivered as appropriate 
to the particular arrangement with the customer. Performance obligations are considered to be met upon the transfer of deliverables as 
defined in the contract.

Deferred contingent consideration

The Group has deferred contingent consideration obligations arising from acquisitions.

The accounting for changes in the fair value of deferred contingent and non-contingent consideration, that do not qualify as 
measurement period adjustments, and for which consideration is classified as an asset or liability, are remeasured at subsequent 
reporting dates at fair value with the corresponding gain or loss being recognised in profit or loss. 

Any equity-based consideration is recognised in equity at the date it is agreed and would not be remeasured at subsequent reporting 
dates, with subsequent settlement accounted for within equity.

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Goodwill

Goodwill arising in a business combination is recognised as an asset at the date that control is acquired (the acquisition date). Goodwill 
is measured as the excess of the sum of the consideration transferred, the amount of any non-controlling interest in the acquiree and 
the fair value of the acquirer’s previously held equity interest (if any) in the entity over the net of the acquisition date amounts of the 
identifiable assets acquired and liabilities assumed.

If, after reassessment, the Group’s interest in the fair value of the acquiree’s identifiable net assets exceeds the sum of the consideration 
transferred, the amount of any non-controlling interest in the acquiree and the fair value of the acquirer’s previously held equity interest in 
the acquiree (if any), the excess is recognised immediately in the income statement as a bargain purchase gain.

Goodwill is not amortised but is reviewed for impairment at least annually. For the purpose of impairment testing, goodwill is allocated to each 
of the Group’s cash-generating units (CGUs) expected to benefit from the combination. CGUs (or groups of CGUs) to which goodwill has been 
allocated are tested for impairment annually, or more frequently when there is an indication that the unit may be impaired. If the recoverable 
amount of the CGU (or groups of CGUs) is less than its carrying amount, the impairment loss is allocated first to reduce the carrying amount of 
any goodwill allocated to the CGUs (or group of CGUs) and then to the other assets of the CGU (or groups of CGUs) pro rata on the basis of the 
carrying amount of each asset. An impairment loss recognised for goodwill is not reversed in a subsequent period.

On disposal of a subsidiary or a division, the attributable amount of goodwill is included in the determination of the profit and loss on 
disposal. Goodwill arising on acquisition before the date of transition to IFRS has been retained at the previous UK GAAP amounts, 
subject to being tested for impairment at that date.

Merger reserve

The merger reserve comprises the non-statutory premium arising on shares issued as consideration for acquisitions of subsidiaries 
where merger relief under the relevant section of the Companies Act applies. To the extent that the creation of goodwill originally 
gave rise to a merger reserve, upon impairment an appropriate amount is transferred from the merger reserve to the profit and  
loss reserve. 

Impairment of tangible and intangible assets excluding goodwill

At each balance sheet date, the Group reviews the carrying amounts of its tangible and intangible assets and right-of-use assets 
to determine whether there is any indication that those assets have suffered an impairment loss. If any such indication exists, the 
recoverable amount of the asset is estimated in order to determine the extent of the impairment (if any). Tangible and Intangible assets 
are amortised over their estimated useful lives (see Notes 14 and 15). Right-of-use assets are depreciated using the straight-line 
method from the lease commencement date to the earlier of the end of the useful life of the right-of-use asset or the end of the  
lease term.

The recoverable amount is the higher of fair value less costs to sell and the value in use. The estimated future cash flows are 
discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money 
and the risks specific to the asset for which the estimates of future cash flows have not been adjusted. If the recoverable amount of 
an asset is estimated to be less than its carrying amount, the carrying amount of the asset is reduced to its recoverable amount. An 
impairment loss is recognised as an expense immediately.

Where an impairment loss subsequently reverses, the carrying amount of the asset is increased to the revised estimate of its recoverable 
amount, but so that the increased carrying amount does not exceed the carrying amount that would have been determined had no impairment 
loss been recognised for the asset in prior years. A reversal of an impairment loss is recognised as income immediately.

Unlike intangible assets and goodwill, right of use assets are not subject to a significant risk of material impairment, due to the nature and 
short-term duration of the leases held by the Group. Expected changes to the rental duration of office properties and the corresponding 
discount rate used to value lease liabilities are not considered probable within the course of normal business, so are excluded from the 
requirements set out in IAS 1.125.

Business systems

The Group’s business systems (internal operational systems; ie finance, HR) are treated as an intangible asset where the probable 
future economic benefits arising from the investment can be assessed with reasonable certainty at the time the costs are incurred. 
Costs included are those directly attributable to the design, construction and testing of new systems (including major enhancements) 
from the point of inception to the point of satisfactory completion as defined by IAS 38, with the exception of cloud computing costs 
which are expensed as incurred. Maintenance and minor modifications are expensed against the income statement as incurred. These 
assets are amortised by equal instalments over an average of 3 to 10 years.

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Notes to the Financial Statements continued

1. Accounting policies continued
Internally generated intangible assets – research and development costs

Expenditure on research activities is recognised as an expense in the period in which it is incurred.

An internally generated intangible asset arising from the Group’s product development is recognised only if all of the following 
conditions have been demonstrated:

•  the technical feasibility of completing the intangible asset so that it will be available for use or sale;

•  the intention to complete the intangible asset and use or sell it;

•  the ability to use or sell the intangible asset;

•  how the intangible asset will generate probable future economic benefits;

•  the availability of adequate technical, financial and other resources to complete the development and to use or sell the asset; and

•  the ability to measure reliably the expenditure attributable to the intangible asset during its development.

Internally generated intangible assets are amortised on a straight-line basis over their useful economic lives of 3 to 15 years. Where no 
internally generated intangible asset can be recognised, development expenditure is recognised as an expense in the period in which it  
is incurred.

Acquired Intangibles

Acquired intangibles are stated at cost, net of amortisation and any recognised impairment loss. These assets are amortised on a 
straight-line basis over their useful economic lives as follows:

•  Aquired Intellectual property – 15 years;

•  Acquired Software – 3 to 8 years; and

•  Acquired Customer contracts & relationships – 3 to 12 years.

Property, plant and equipment

Property, plant and equipment is stated at cost, net of depreciation and any recognised impairment loss. Depreciation is charged so as 
to write off the cost of each asset, other than assets in the course of construction, by equal instalments over their estimated useful 
economic lives as follows:

•  Leasehold buildings – life of the lease; and

•  Fixtures, fittings and other equipment – 3 to 7 years.

Leases

The Group recognises a right-of-use asset and a lease liability at the lease commencement date. The right-of-use asset is measured 
by reference to the measurement of the lease liability on that date, less any lease incentives received. The right-of-use asset is 
subsequently depreciated using the straight-line method from the commencement date to the earlier of the end of the useful life  
of the right-of-use asset or the end of the lease term.

The lease liability is initially measured at the present values of the lease payments that are not paid at the commencement date, 
discounted using the Group’s incremental borrowing rate. The lease payments also include the exercise price of a purchase option 
reasonably certain to be exercised by the Group and payments of penalties for terminating the lease, if the lease term reflects the 
Group exercising the option to terminate. Variable lease payments that do not depend on an index or a rate are recognised as expenses 
in the period in which the event or condition that triggers the payment occurs.

Short-term leases and leases of low-value assets

The Group has elected not to recognise right-of-use assets and lease liabilities for short-term leases of buildings that have a lease term 
of 12 months or less and leases of low-value items including office equipment. The Group recognises the lease payments associated 
with these leases as an expense on a straight-line basis over the term of the lease. 

Sub-leases

When the Group is an intermediate lessor, it accounts for its interests in the head lease and the sub-lease separately. It assesses 
the lease classification as a sub-lease with reference to the right-of-use-asset arising from the head lease, not with reference to the 
underlying asset.

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Other items

IAS 1, ‘Presentation of Financial Statements’, provides no definitive guidance as to the format of the income statement, but states key 
lines which should be disclosed. It also encourages the disclosure of additional line items and the reordering of items presented on the 
face of the income statement when appropriate for a proper understanding of the entity’s financial performance.

The Group has adopted a policy of disclosing separately on the face of its Group income statement the effect of any components  
of financial performance considered by the Directors to be not directly related to the trading business or regarded as exceptional,  
or for which separate disclosure would assist in a better understanding of the financial performance achieved.

Both materiality and the nature and function of the components of income and expense are considered in deciding upon such 
presentation. Such items may include, inter alia, impairment and amortisation charges relating to goodwill and other intangible assets, 
the financial effect of major restructuring and integration activity, gains or losses associated with acquisitions (including the costs 
of such acquisitions, movements in deferred contingent consideration and the associated unwind of any discount thereon), profits or 
losses arising on business disposals, share-based payments and other items where separate disclosure is considered appropriate by 
the Directors, including the taxation impact of the aforementioned items.

Retirement benefit costs

The Group operates two defined contribution pension schemes that are established in accordance with employment terms set by the 
employing companies. The assets of these schemes are held separately from those of the Group in independently administered funds.  
The amount charged against profits represents the contributions payable to the scheme in respect of the accounting period. 

Payments made to state-managed retirement benefit schemes are dealt with as payments to defined contribution schemes, where the 
Group’s obligations under the schemes are equivalent to those arising in a defined contribution retirement benefit scheme. 

For defined benefit retirement schemes, the cost of providing benefits is determined using the Projected Unit Credit Method, with actuarial 
valuations being carried out at the end of each reporting period. Remeasurement comprising actuarial gains and losses, the effect of the 
asset ceiling (if applicable) and the return on scheme assets (excluding interest) are recognised immediately in the balance sheet with a 
charge or credit to the statement of comprehensive income in the period in which they occur. Remeasurement recorded in the statement of 
comprehensive income is not recycled. Past service cost is recognised in profit or loss in the period of scheme amendment. Net interest is 
calculated by applying a discount rate to the net defined benefit liability or asset. Defined benefit costs are split into three categories:

•  current service cost, past service cost and gains and losses on curtailments and settlements;

•  net interest expense or income; and

• 

remeasurement.

The Group presents the first component of defined benefit costs within cost of sales and administrative expenses in the consolidated 
income statement. Curtailment gains and losses are accounted for as past-service cost. Net interest expense or income is recognised 
within finance costs. The retirement benefit obligation recognised in the consolidated balance sheet represents the deficit or surplus in 
the Group’s defined benefit pension schemes. Any surplus resulting from this calculation is limited to the present value of any economic 
benefits available in the form of refunds from the schemes or reductions in future contributions to the schemes.

Provisions

Provisions are recognised when the Group has a present obligation as a result of a past event, and it is probable that the Group will be 
required to settle the obligation. Provisions are measured at the Directors’ best estimate of the expenditure required to settle the 
obligation at the balance sheet date, and are discounted to present value where the effect is material.

A property related provision is recognised and measured as a provision when the Group has a present obligation arising under a property 
related contract. This includes dilapidation costs arising from exiting a leasehold property where the costs are not all expected to be 
incurred during the next year. For a business that is closed or to be discontinued the provision reflects the costs associated with exiting 
the property leased by the discontinued or closed business.

A legal claims provision is recognised and measured as a provision when the Group has a present obligation arising under a legal 
claim. This includes anticipated costs to resolve any contractual disputes and any anticipated costs in respect of disputes arising on 
previously disposed of businesses. 

A restructuring provision is recognised when the Group has developed a detailed formal plan for the restructuring and has raised a valid 
expectation in those affected that it will carry out the restructuring by starting to implement the plan or announcing its main features  
to those affected by it. The measurement of a restructuring provision includes only the direct expenditures arising from the 
restructuring, which are those amounts that are both necessarily entailed by the restructuring and not associated with the ongoing 
activities of the entity. 

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Notes to the Financial Statements continued

1. Accounting policies continued
Foreign currencies 

Transactions in currencies other than the local functional currency are recorded at the rates of exchange on the dates of the 
transactions. At each balance sheet date, monetary assets and liabilities that are denominated in foreign currencies are retranslated  
at the rates prevailing on the balance sheet date, with differences recognised in profit or loss in the period in which they arise. 

On consolidation, the assets and liabilities of the Group’s overseas operations are translated at exchange rates prevailing on the 
balance sheet date. Income and expense items are translated at the average exchange rates for the period. These are considered to 
be approximate rates for the transaction dates. Exchange differences arising, if any, are recognised directly within equity within other 
comprehensive income. Such translation differences are recognised as income or expense in the period in which the operation is 
disposed of. Goodwill and fair value adjustments arising on the acquisition of a foreign entity are treated as assets and liabilities of the 
foreign entity and translated at the closing rate. 

Share-based payments

The Group issues equity-settled share-based payments to certain employees. Equity-settled share-based payments are measured 
at fair value at the date of grant. This is expensed on a straight-line basis over the vesting periods of the instruments. At each balance 
sheet date, the Group revises its estimate of the number of equity instruments expected to vest as a result of the effect of the 
particular vesting conditions. The impact of the revision of the original estimates, if any, is recognised in profit or loss such that the 
cumulative expense reflects the revised estimate, with a corresponding adjustment to other reserves in equity. 

Fair value is measured by use of an adjusted Black-Scholes model for the 2017, 2018, 2019, 2020 and 2021 LTIPs (including the CSOP) 
and the 2019 SAYE, and a Monte-Carlo model for the LTIPs awarded in 2016, as these will vest dependent on market conditions.

Tax

Current tax is provided at amounts expected to be paid or recovered using the tax rates and laws that have been enacted or 
substantively enacted by the balance sheet date.

Current tax provisions are recognised in accordance with IFRIC 23 and represent genuine uncertain tax treatments. The Group 
continually monitors the status of any tax provisions and will reassess annually based on any changes in facts or circumstances leading 
to a ‘more likely than not’ outcome.

Research and development tax credits are recognised in other revenue in the consolidated income statement.

Deferred tax is the tax expected to be payable or recoverable on differences between the carrying values of assets and liabilities in the 
financial statements and the corresponding tax bases used in the computation of taxable profit, and is accounted for using the balance 
sheet liability method. Deferred tax liabilities are generally recognised for all taxable temporary differences and deferred tax assets are 
recognised to the extent that it is probable that taxable profits will be available against which deductible temporary differences can be 
utilised. Such assets and liabilities are not recognised if the temporary difference arises from goodwill or from initial recognition (other than 
in a business combination) of other assets and liabilities in a transaction that affects neither the tax profit nor the accounting profit.

The carrying value of deferred tax assets is reviewed at each balance sheet date and reduced to the extent that it is no longer probable 
that sufficient taxable profits will be available to allow all or part of the asset to be recovered. Deferred tax is calculated at the tax rates 
that are expected to apply in the period when the liability is settled or the asset is realised. Deferred tax in the income statement is 
charged or credited, except when it relates to items charged or credited directly to equity, in which case the deferred tax is also dealt 
within equity.

Deferred tax assets and liabilities are offset when there is a legally enforceable right to set off current tax assets against current tax 
liabilities and when they relate to income taxes levied by the same taxation authority and the Group intends to settle its current tax 
assets and liabilities on a net basis. 

Financial instruments

Financial assets and financial liabilities are recognised in the Group’s balance sheet when the Group becomes a party to the contractual 
provisions of the instrument.

Financial assets

Financial assets are classified into the following specified categories: financial assets ‘at fair value through profit or loss’ (FVTPL) and 
‘amortised cost’. The classification depends on the nature and purpose of the financial assets and is determined at the time of initial 
recognition. The Group does not currently hold any assets at fair value through profit or loss.

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Amortised cost

These assets arise principally from the provision of goods and services to customers (e.g. trade receivables) and cash and cash 
equivalents. They are initially recognised at fair value plus transaction costs that are directly attributable to their acquisition, and are 
subsequently carried at amortised cost using the effective interest rate method, less provision for impairment.

Impairment of financial assets

Impairment provisions for current and non-current trade receivables are recognised based on the simplified approach within IFRS 
9 using a provision matrix in the determination of credit losses. During this process the probability of the non-payment of the trade 
receivable is assessed. This probability is then multiplied by the amount of the expected loss arising from default to determine 
the expected credit loss for the trade receivables. Provisions are recorded net in a separate provision account with the loss being 
recognised in the consolidated income statement. On confirmation that the trade receivable will not be collectable, the gross carrying 
value of the asset is written off against the associated provision.

Impairment provisions for receivables from related parties and loans to related parties are recognised based on a forward looking 
expected credit loss model. The methodology used to determine the amount of provision is based on whether there has been a 
significant increase in credit risk since the initial recognition of the asset.

The Group’s financial assets measured at amortised cost comprise trade and other receivables and cash and cash equivalents.

Cash comprises cash in hand and deposits repayable on demand, less overdrafts payable on demand which have a right of offset against 
cash balances. These instruments are readily convertible to a known amount of cash and are subject to an insignificant risk of change 
in value.

Financial liabilities and equity

Financial liabilities and equity instruments are classified according to the substance of the contractual arrangements entered into.

Equity instruments

An equity instrument is any contract that evidences a residual interest in the assets of the Group after deducting all of its liabilities.  
Equity instruments issued by the Group are recorded at the proceeds received, net of direct issue costs.

Financial liabilities

Financial liabilities are classified as either financial liabilities ‘at FVTPL’ or ‘amortised cost’. The only financial liabilities held ‘at FVTPL’ by 
the Group is deferred contingent consideration.

Dividends

Dividends are recognised when they become legally payable. In the case of final dividends, this is when approved by the shareholders at  
the AGM.

Contingent liabilities

Contingent liabilities are disclosed when cash flows are not probable.

2. Critical accounting judgements and sources of estimation uncertainty
In the process of applying the Group’s accounting policies, which are described in Note 1, the Board has made the following judgements 
that have the most significant effect on the amounts recognised in the financial statements.

Goodwill

The carrying value of goodwill at the year-end is £28.6m (2020: £26.7m). An annual impairment review is required under IAS 36 
‘Impairment of assets’ involving judgement of the future cash flows and discount rates for cash-generating units. The Group prepares 
such cash flow forecasts derived from the most recent budgets approved by the Board of Directors. Further details of the other 
assumptions used are given in Note 13.

Other intangible assets (Development costs)

The carrying value of development costs is £27.6m (2020: £18.4m). Judgement is required to assess whether costs meet the criteria 
for capitalisation set out in IAS 38, the useful life of those assets, and subsequently the consideration of the potential need for 
impairment of these assets, in particular in relation to their expected ability to generate future revenue. Further details of the other 
assumptions used are given in Note 14.

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2. Critical accounting judgements and sources of estimation uncertainty continued 

Other intangible assets (Business systems)

The carrying value of business systems is £0.2m (2020: £0.4m). Judgement is required to assess whether costs meet the criteria 
for capitalisation set out in IAS 38 (with the exception of cloud computing costs which are expensed as incurred), the useful life of 
those assets, and subsequently the consideration of the potential need for impairment of these assets, in particular in relation to their 
expected ability to generate future revenue. Further details of the other assumptions used are given in Note 14.

Revenue recognition

The Group’s revenue recognition policies are disclosed in Note 1. In some cases, particularly in relation to software delivery programmes 
on which we are engaged in a number of international settings, judgement is required to determine the most appropriate measure of the 
fair value and the timing of the revenue and profit recognition related to the service and products that have been delivered to customers 
at the balance sheet date. In particular before any license revenue can be recognised, the license must have been delivered and installed 
at the customers premises and be available to use by the customer in the environment on which installation will take place. Judgement 
is also required in the recognition of any variable consideration and in the associated risk of recoverability of any associated receivables 
and contract assets where invoicing and/or payment is subject to certain future milestones. Programme delivery requirements, software 
specification and customer expectations may evolve during the course of these major projects. This may result in developments to 
ongoing commercial arrangements that could materially impact the basis of financial judgements made at the period end. Therefore, the 
potential impact of these evolving obligations and the overall customer project status must be considered carefully and where appropriate 
reflected in accounting judgements.

Acquisition accounting

The Group acquired Semestry Limited on 1 April 2021 with an element of the consideration being deferred and contingent on the 
future annual recurring revenue (ARR) growth of the acquired business. Judgement is required to estimate the recurring revenue which 
determines the level of provision for deferred contingent consideration that is required. As part of the accounting for the acquisition 
of Semestry Limited judgement has been used to identify the fair value of intangible assets totalling £2.9m, relating to software, and 
customer contracts and relationships (see note 32).

The Group incorporated a Dutch legal entity on 14 September 2021 (Semestry Netherlands BV) for the purpose of acquiring the assets 
and business of Eveoh BV on 1 October 2021. An element of the consideration has been deferred and is contingent on the future annual 
recurring revenue (ARR) growth of the acquired business. Judgement is required to estimate the recurring revenue which determines 
the level of provision for deferred contingent consideration that is required. As part of the accounting for the acquisition of the assets 
of Eveoh BV judgement has been used to identify the fair value of intangible assets totalling £0.7m, relating to software, and customer 
contracts and relationships (see note 32).

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3. Revenue for contracts with customers

The Group has split revenue into various categories which is intended to enable users to understand the relationship with revenue 
segment information. For 2021 reporting Asset Management, Software Solutions and Information Managed Services revenue is now 
included in SIS as it more closely aligns with the Software side of the business. This totals £2.7m and was previously included within 
Education Services. 2020 has been updated for comparison with £2.6m revenue being reassigned. 

31 December 2021

Foundation – Support & Maintenance

Foundation – Software

Cloud Services

Edge

Professional Services

Core SIS

Other software & services

Total SIS

Schools inspections & other related services (QAS)

i-graduate survey & data analytics

Total ES

Total

31 December 2020

Australia
 £000

Other APAC
£000

North America  
and Rest of  
the world 
£000

UK
 £000

15,945

4,927

5,097

2,903

8,004

36,876

4,266

41,142

6,888

945

7,833

7,375

81

1,326

363

2,153

11,298

8,816

20,114

–

371

371

1,709

324

237

125

2,338

4,733

–

4,733

–

1,091

1,091

5,824

925

71

145

3

173

1,317

–

1,317

4,181

366

4,547

5,864

48,975

20,485

UK 
£000

Australia
£000

Other APAC 
£000

North America  
and Rest of  
the world
£000 

Foundation – Support & Maintenance

15,529

7,316

Foundation – Software

Cloud Services

Edge

Professional Services

Core SIS

Other software & services

Total SIS

Schools inspections & other related services (QAS)

i-graduate survey & data analytics

Total ES

Total

4,119

4,211

1,522

5,778

31,159

3,754

34,913

6,976

574

7,550

79

772

104

2,322

10,593

10,008

20,601

–

249

249

42,465

20,850

1,455

146

42

–

635

2,278

23

2,301

–

1,066

1,066

3,366

916

103

134

–

465

1,618

13

1,631

4,377

266

4,643

6,273

Total 
£000

25,954

5,403

6,805

3,394

12,668

54,224

13,082

67,306

11,069

2,773

13,842

81,148

Total 
£000

25,216

4,447

5,159

1,626

9,200

45,648

13,798

59,446

11,353

2,155

13,508

72,954

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Annual Report & Accounts 2021
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Financial Statements

Notes to the Financial Statements continued

3. Revenue for contracts with customers continued 
Net contract liabilities

Opening contract balance

Of which released to income statement

New billings and cash in excess of revenue recognised

Closing contract balance

Contract asset/
(liability)
2021
£000

Contract asset/
(liability)
2020
£000

(19,435)

19,128

(17,340)

(17,647)

(19,025)

18,750

(19,160)

(19,435)

Balances arise on contract assets and liabilities when cumulative payments received from customers at the balance sheet date do 
not necessarily equal the amount of revenue recognised on contracts. Customers are on standard payment terms, which may result in 
settlement of invoices prior to the recognition of associated revenue. 

Contract assets inherently have some contractual risks associated with them related to the specific and ongoing risks in each individual 
contract with a customer. The impairment of contract assets/(liabilities) reflects provisions recognised against contract assets in 
relation to these risks. See Note 30.

The amount of incremental costs to obtain a contract which extends over a period of more than 12 months has been recognised as an 
asset in prepayments totalling £0.5m (2020: £0.3m) and will be released in line with the total contract revenue. No amount has been 
impaired at 31 December 2021 or 2020.

Remaining performance obligations

The amount of revenue that will be recognised in future periods on these contracts when those remaining performance obligations will 
be satisfied is analysed as follows:

At 31 December 2021

Foundation – Support & Maintenance

24,814

24,063

16,191

12,609

2022 
£000

2023 
£000

2024 
£000

Thereafter 
£000

Foundation – Licence

Cloud Services

Edge

Professional Services

Core SIS

Other software & services

Total SIS

Schools inspections & other related services (QAS)

i-graduate survey & data analytics

Total ES

TOTAL

4,563

7,557

4,132

12,694

53,760

9,873

63,633

6,756

1,501

8,257

3,438

6,982

4,012

1,062

39,557

4,000

43,557

2,136

1,157

3,293

71,890

46,850

2,764

4,816

2,890

107

26,768

2,542

29,310

660

978

1,638

30,948

Total 
£000

77,677

12,833

23,638

12,758

13,990

2,068

4,283

1,724

127

20,811

140,896

677

17,092

21,488

157,988

–

1,279

1,279

9,552

4,915

14,467

22,767

172,455

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At 31 December 2020

2021 
£000

2022 
£000

2023 
£000

Thereafter 
£000

Foundation – Support & Maintenance

25,374

18,197

10,310

3,498

6,093

2,087

11,272

48,324

9,154

57,478

12,374

1,534

13,908

71,386

2,692

5,644

2,118

7,061

35,712

5,488

41,200

4,098

414

4,511

2,065

3,562

1,695

146

17,778

1,477

19,255

2,113

128

2,241

45,712

21,496

Foundation – Licence

Cloud

Edge

Professional Services

Core SIS

Other software & services

Total SIS

Schools inspections & other related services (QAS)

i-graduate survey & data analytics

Total ES

TOTAL

An analysis of the Group’s revenue is as follows:

Continuing operations

Sales of services 

Total revenue

Total 
£000

54,619

8,725

18,271

6,185

18,479

738

470

2,972

285

–

4,465

106,279

13

4,478

1,308

23

1,331

5,809

16,132

122,411

19,893

2,099

21,991

144,403

2021
£’000

2020 
£’000

81,148

81,148

72,954

72,954

Further details of the nature of the services provided are disclosed in Note 4. Sales of goods are not material and are therefore not 
shown separately. Included in sales of services is £0.8m (2020: £0.5m) related to software license revenues recognised as a result of a 
periodic review of our license entitlement resulting from changes in our customers’ enrolled student numbers. 

There is no revenue in respect of discontinued operations.

4. Business segments
Information reported to the Group’s Chief Executive for the purposes of resource allocation and assessment of segment performance 
is focused on the nature of each type of activity. For 2021 reporting Asset Management, Software Solutions and Information Managed 
Services revenue is now included in SIS as it more closely aligns with the Software side of the business. This totals £2.7m and was 
previously included within ES. 2020 has been updated for comparison with £2.6m revenue being reassigned. The Group’s reportable 
segments and principal activities under IFRS 8 are detailed below: 

•  Student Information Systems (SIS) represents the delivery of software and subsequent maintenance and support services and the 
activities through which we deploy and configure our software for our customers, including software solutions, asset management 
and information managed services; and

• 

• 

 Education Services (ES) represents inspection and review services which support the assessment of educational delivery, and a 
portfolio of performance improvement tools and services, including analytics.

In accordance with IFRS 8 ‘Operating Segments’, information on segment assets is not shown, as this is not provided to the chief 
operating decision-maker, being the Chief Executive. Inter-segment sales are charged at prevailing market prices.

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Annual Report & Accounts 2021
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Governance
Financial Statements

Notes to the Financial Statements continued

4. Business segments continued

Student Information Systems

Education Services

Total

Unallocated corporate expenses

Adjusted operating profit

Amortisation of software and customer contracts 
& relationships (see Note 6)

Other items (see Note 6)

Operating profit

Investment income

Finance costs

Profit before tax

Tax charge

Profit after tax

Revenue

Adjusted segment operating profit

Year ended 
31 December 2021 
£’000

Year ended 
31 December 2020 
£’000

Year ended  
31 December 2021 
£’000

Year ended  
31 December 2020 
£’000

67,306

13,842

81,148

59,446

13,508

72,954

22,404

2,229

24,633

(10,666)

13,967

(947)

(4,132)

8,888

255

(529)

8,614

(1,621)

6,993

20,851

2,047

22,898

(11,097)

11,801

(1,021)

(1,672)

9,108

53

(652)

8,509

(2,151)

6,358

Associated depreciation and amortisation is allocated to segment profits and is included in adjusted segment operating profit as above. 
The amount included in SIS is £1.1m (2020: £1.4m) and within Education Services £nil (2020: £0.1m).

The accounting policies of the reportable segments are the same as the Group’s accounting policies described in Note 1. Segment 
profit represents the profit earned by each segment, without allocation of central administration costs, including Directors’ salaries, 
finance costs and income tax expense. This is the measure reported to the Group’s Chief Executive for the purpose of resource 
allocation and assessment of segment performance.

Within Education Services revenues of approximately 4% (2020: 6%) have arisen from the segment’s largest customer; within SIS 
revenues of approximately 4% (2020: 6%) have arisen from the segment’s largest customer.

Geographical information

Revenue from external customers, based on location of the customer, is shown below:

UK

Australia

Other Asia Pacific

North America

Rest of the world

Non-current assets (excluding deferred tax)

UK

Australia

Other Asia Pacific

North America

Rest of the world

2021 
£’000

48,975

20,485

5,824

3,149

2,715

81,148

2021 
£’000

54,314

13,391

1,637

68

–

2020 
£’000

42,465

20,850

3,366

2,572

3,701

72,954

2020 
£’000

39,632

15,214

695

88

15

69,410

55,644

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5. Operating profit for the year 

Operating profit for the year is stated after charging/(crediting):

Staff costs (excluding amounts capitalised)

Depreciation and other amounts written off in PPE

Depreciation of right-of-use assets

Amortisation of software and customer contracts & relationships

Amortisation of software licenses

Amortisation of business systems

Amortisation of development costs and acquired Intellectual Property

Write off of development costs

Internal systems transformation programme “VERITAS”

Net impairment gain on trade receivables

Research and development expenditure

Net foreign exchange (gains)/losses

The analysis of auditors’ remuneration is as follows:

Note

7

15

25

14

14

14

14

14

14

16

Fees payable to the Company’s current auditors for the audit of the Company’s Annual Report

Fees payable to the Company’s current auditors and its associates for other services to the 
Group:

– the audit of the Company’s subsidiaries pursuant to legislation

Total audit fees

– audit related assurance services

– non audit related assurance services

Total non-audit fees

Total auditor’s remuneration

2021  
£’000

43,969

650

985

947

1

24

1,008

905

1,715

(44)

6,763

(110)

2021  
£’000

186

156

342

8

5

13

355

2020  
£’000

39,770

734

1,059

1,021

3

20

1,245

–

–

(210)

6,094

769

2020  
£’000

150

126

276

8

–

8

284

Non-audit fees in 2021 and 2020 (2021: £8,000; 2020: £8,000) arose as a result of the half year review, and in 2021 as a result of 
business contingency planning advice (£5,000).

Fees payable to BDO LLP and its associates for non-audit services to the Company are not required to be disclosed because the 
consolidated financial statements are required to disclose such fees on a consolidated basis.

Alternative Performance Measures (APM).

A number of non-IFRS adjusted profit measures are used in this annual report and financial statements. Adjusting items are excluded 
from our headline performance measures by virtue of their size and nature, in order to reflect management’s view of the performance 
of the Group. Summarised below is a reconciliation between statutory results to adjusted results. The Group believes that alternative 
performance measures such as adjusted EBITDA are commonly reported by companies in the markets in which it competes and 
are widely used by investors in comparing performance on a consistent basis without regard to factors such as depreciation and 
amortisation, which can vary significantly depending upon accounting methods (particularly when acquisitions have occurred), or based 
on factors which do not reflect the underlying performance of the business. The adjusted profit after tax earnings measure is also used 
for the purpose of calculating adjusted earnings per share.

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Annual Report & Accounts 2021
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Financial Statements

Notes to the Financial Statements continued

5. Operating profit for the year continued

Alternative Performance Measures (APM) continued

Statutory Operating profit

Amortisation of Development cost and acquired Intellectual Property

Amortisation of other intangibles

Depreciation on Property, Plant & Equipment

Depreciation of right-of use assets

Amortisation of software and customer contracts & relationships

Other exceptional costs

Employee related share option charges

Adjusted Operating Profit (EBITDA)

6. Other items

Acquisition related costs

Employee related share option charges (including employer related taxes)

– Internal systems transformation programme “VERITAS”

– Legacy defined benefit schemes

– Other legal costs

– Restructuring and associated costs

Other items

Amortisation of software and customer contracts & relationships

Total administrative expenses

Other financing costs

Total other items before tax

Tax on other items

Total other items after tax

2021  
£’000

 8,888

  1,008

 25

650

985

947

2,504

1,628

2020  
£’000

9,108

1,245

23

735

1,059

1,021

(143)

1,815

16,635

14,863

2021  
£’000

(765)

(1,628)

(1,715)

–

–

(24)

(1,739)

(947)

(5,079)

(299)

(5,378)

619

(4,759)

 Change 
£’000

(220)

(237)

2

(85)

(74)

(74)

2,647

(187)

1,772

2020 
£’000

814

(1,815)

–

(123)

(36)

(512)

(671)

(1,021)

(2,693)

(307)

(3,000)

1,005

(1,995)

The Group has adopted a policy of disclosing separately on the face of its Group income statement the effect of any components of financial 
performance considered by the Directors to be not directly related to the trading business or regarded as exceptional, or for which separate 
disclosure would assist in a better understanding of the financial performance achieved. Both materiality and the nature and function of the 
components of income and expense are considered in deciding upon such presentation. As such, ‘other items’ are not part of the Group’s 
underlying trading activities and include the following:

Acquisition related costs: Amounts relating to the legal and due diligence costs of the acquisition of Semestry Limited, and the acquisition of 
Eveoh BV’s assets into Semestry Netherlands BV in the period total £832,000 (2020: £nil). Under IFRS 3 these amounts were expensed as 
they are not eligible for capitalisation. These are considered to be one-off costs in the year. In 2021 accounting for changes in the fair value 
of the contingent deferred consideration have been remeasured at relevant reporting dates as part of the earn-out agreement with Tribal 
Dynamics Limited, and the corresponding gain has been recognised in the income statement (2021: £(67,000): 2020: £(814,000))

Employee related share option charges. The numbers above include:

•  share-based payments (see Note 22) plus foreign exchange (2021: £27,000: 2020: £(37,000)); 

•  the movement in associated employers taxes accrual (2021: £494,000: 2020: £153,000); 

•  the amounts accrued and paid on dividends on share options that have met performance conditions (2021: £(10,000): 2020: £195,000). 
When the Company declares a cash dividend, some option holders are entitled to a ‘dividend equivalent’. This is a payment in cash and/
or additional shares with a value determined by reference to the dividends that would have been paid on the vested shares in respect of 
dividend record dates occurring during the period between the grant of the Award and the date on which it becomes exercisable; and 

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•  a nominal value paid to employees as a bonus (2021: £65,000: 2020: £128,000). Under Companies Act 2006 rules a nominal value must 
be paid to issue new shares, however under the rules of the LTIP and Matching Shares Schemes the Company will pay the nominal value to 
the participants as a bonus.

Other items are detailed below:

•  during 2020 and 2021 the Group has been running the Veritas Programme. This includes an upgrade to its accounting system 

(Microsoft Dynamics D365) and is part of a wider implementation of a new target operating model and processes to provide greater 
operating efficiencies and reporting functionalities. Following clarified guidance issued in relation to IAS 38, £181,000 of costs 
capitalised in 2020 have been expensed to the income statement alongside £1,534,000 of costs in 2021. The upgrade is material 
and non-recurring in nature;

• 

• 

legacy defined benefit schemes relate to the Prudential Platinum and Federated Pension Funds to which no current Tribal employee 
is a member. Costs arising relate to additional funding and administration charges (2021: £nil: 2020: £123,000);

legal costs associated with the data breach in Tribal Campus, an Australian subsidiary of the Group, announced on 12 August 2019, 
amounted to £36,000 in 2020. The amounts expensed are the excess not covered by the Group’s Insurance policy. All costs were 
fully settled in 2020; and

• 

restructuring and associated costs relate to the restructuring of the Group’s operations (2021: £24,000: 2020: £512,000). 

Amortisation of software and customer contracts and relationships: Amortisation arising on the fair value of intangible assets acquired 
is separately disclosed. (2021: £947,000: 2020: £1,021,000).

Other financing charges: Consistent with the treatment of movements in deferred consideration, the unwind of the discount on 
deferred consideration is separately presented as other financing costs in the income statement (2021: £299,000: 2020: £307,000).

Taxation: The tax credit arising on the above items is presented on a consistent basis with the underlying cost or credit to which it 
relates and therefore is also presented separately on the face of the income statement.

7. Staff numbers and costs
The average monthly number of persons employed under contracts of service by the Group (including Executive Directors) during the 
year was as follows:

Selling, operations and marketing

Finance and administration

The aggregate payroll costs of these persons were as follows:

Wages and salaries

Social security costs

Other pension costs

Restructuring costs

Share option charge*

2021  
number

848

88

936

2021 
 £’000

44,224

4,179

2,022

185

1,068

51,678

2020  
number

798

95

893

2020 
 £’000

38,452

3,288

1,717

556

1,534

45,547

*  

Includes £(10,000) (2020: £195,000) amounts paid and accrued on dividends on share options that have met performance conditions.

The total payroll costs above include £7,709,000 (2020: £5,777,000) capitalised as development costs.

Net interest expense relating to pension schemes of £14,000 (2020: £10,000) and administrative expenses of £23,000 
(2020: £23,000) are reported elsewhere and are therefore excluded from the figures above.

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Financial Statements

Notes to the Financial Statements continued

8. Investment income

Other interest receivable

Fair value movement on forward exchange contract

Interest receivable on leased assets

Total investment income

9. Finance costs

Interest on bank overdrafts and loans

Loan arrangement fees

Net interest payable on retirement benefit obligations

Interest expense on lease liabilities

Adjusted finance costs

Unwinding of discounts

Other finance costs

Total finance costs

10. Tax

Current tax

UK corporation tax

Overseas tax

Adjustments in respect of prior years

Deferred tax

Current year

Adjustments in respect of prior years

Tax charge on profits

2021 
 £’000

–

249

6

255

2020 
 £’000

6

41

6

53

2021  
£’000

2020  
£’000

70

45

14

101

230

299

299

529

2021 
 £’000

(319)

2,017

(103)

1,595

(2)

28

26

1,621

147

65

10

123

345

307

307

652

2020 
 £’000

67

1,800

33

1,900

188

63

251

2,151

See Note 21 for further analysis of movements in the deferred tax position. The continuing tax charge can be reconciled to the profit 
from continuing operations per the income statement as follows:

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Profit before tax on continuing operations

Tax charge at standard UK rate of 19% (2020: 19%)

Effects of:

Overseas tax rates

Expenses not deductible for tax purposes

Adjustments in respect of prior years

Additional deduction for R&D expenditure

Share scheme costs

Fixed assets ineligible depreciation

Utilisation of unrecognised tax losses

Movement in tax provision

Effect of changes in tax rates

Tax expense for the year

2021  
£’000

8,614

1,637

688

190

(74)

(13)

(174)

(47)

84

(371)

(299)

1,621

2020  
£’000

8,509

1,617

654

134

96

(11)

30

(47)

5

–

(327)

2,151

In addition to the amount charged to the income statement a current tax credit of £53,000 (2020: £66,000) and a deferred tax charge 
of £395,000 (2020: credit of £343,000) together with the prior year deferred tax credit of £586,000 (relating to a reduction in the 
2020 deferred tax asset due to the reduced expected future deductions available in relation to Share Schemes, see note 21) has been 
recognised directly in equity during the year in relation to Share Schemes. 

A deferred tax charge of £131,000 (2020: credit of £89,000) has been recognised in the Consolidated Statement of Comprehensive 
Income in relation to defined benefit pension schemes. 

The Group continues to hold an appropriate corporation tax provision in relation to the Group relief claimed from Care UK for the year 
ended 31 March 2007, together with other appropriate Group provisions. There has been no progress in the Care UK case in the year to 
31 December 2021. Under IFRIC 23 management have reviewed this uncertain tax provision and do not consider it appropriate to make 
any adjustments due to the lack of progression in the year. 

The income tax expense for the year is based on the UK statutory rate of corporation tax for the period of 19% (2020: 19%). Tax for 
other jurisdictions is calculated at the prevailing rates in the respective jurisdictions.

In the 3 March 2021 Budget, it was announced that the UK tax rate will increase to 25% from 1 April 2023. As the rate of 25% has been 
substantively enacted at the balance sheet date, the deferred tax balances have been calculated at 25%. Where the underlying timing 
differences are expected to unwind before 1 April 2023, the deferred tax on those balances have continued to be calculated at 19%. 

11. Dividends

Amounts recognised as distributions to equity holders in the period:

Final dividend for the year ended 31 December 2020 of 1.2 pence  
(Interim dividend for the year ended 31 December 2020: 1.1 pence) per share

Proposed final dividend:

Proposed final dividend for the year ended 31 December 2021 of 1.3 pence  
(year ended 31 December 2020: 1.2 pence) per share

2021  
£’000

2020  
£’000

2,505

2,254

2,735

2,470

The Board regularly reviews the available distributable reserves of Tribal Group plc to ensure they are protected for future dividend 
payments. 

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Financial Statements

Notes to the Financial Statements continued

12. Earnings per share
Basic earnings per share and diluted earnings per share are calculated by reference to a weighted average number of Ordinary Shares 
calculated as follows:

Weighted average number of shares outstanding:

Basic weighted average number of shares in issue

Weighted average number of employee share options

Weighted average number of shares outstanding for dilution calculations

2021 
 thousands

2020 
 thousands

207,934

7,047

214,981

203,986

4,230

208,216

Diluted earnings per share only reflects the dilutive effect of share options for which vesting criteria have been met. 

The maximum number of potentially dilutive shares, based on options that have been granted but have not yet met vesting criteria, is 
7,125,172 (2020: 12,796,406). This includes 876,512 options in the 2019 SAYE Scheme (2020: 1,028,396).

The adjusted basic and diluted earnings per share figures shown on the consolidated income statement on page 68 are included as the 
Directors believe that they provide a better understanding of the underlying trading performance of the Group. A reconciliation of how 
these figures are calculated is set out below:

Net profit

Earnings per share

Basic

Diluted

Adjusted net profit

Adjusted earnings per share

Basic

Diluted

Profit for the year attributable to equity shareholders

Add back:

Amortisation of IFRS intangibles

Share-based payments

Internal systems transformation programme “VERITAS”

Unwinding of discounts

Movement in deferred consideration

Other acquisition costs

Other items (net of tax)

Total adjusting items

Adjusted earnings

2021 
£’000

6,993

3.4p

3.2p

2020 
£’000

6,358

3.1p

3.1p

11,752

8,353

5.7p

5.5p

4.1p

4.0p

Profit for the year

Earnings per share

2021 
 £’000

6,993

1,083

1,400

1,460

299

(67)

832

(248)

4,759

11,752

2020 
 £’000

6,358

800

1,376

–

307

(814)

–

326

1,995

8,353

2021  
£’000

3.4p

2020  
£’000

3.1p

–

–

–

–

–

–

–

–

–

–

–

–

–

–

2.3p

5.7p

1.0p

4.1p

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13. Goodwill

Cost 

At beginning of year

Additions 

Exchange differences 

At end of year

Accumulated impairment losses 

At beginning of year

At end of year

Net book value 

At end of year

At beginning of year

2021  
£’000

107,892

2,543

(622)

109,813

81,231

81,231

28,582

26,661

2020  
£’000

107,110

–

782

107,892

81,231

81,231

26,661

25,879

Goodwill acquired in a business is allocated, at acquisition, to the cash-generating units (CGUs) that are expected to benefit from the 
business combination. The carrying amount of goodwill has been allocated as follows:

Student Information Systems (SIS)

Education Services (ES)

2021 
 £’000

25,048

3,534

28,582

2020 
 £’000

23,127

3,534

26,661

Goodwill is reviewed at least annually for impairment by comparing the recoverable amount of each cash generating unit (CGU) with the 
goodwill, intangible assets and property, plant and equipment allocated to that CGU. 

The recoverable amount of a CGU is determined based on value in use calculations. These calculations use risk adjusted cash flow 
projections based on the financial budget approved by management for the period to 31 December 2022. The budget was prepared 
based on past experience, strategic plans and management’s expectation for the markets in which they operate including adjustments 
for known contract ends, contract related inflationary increases and planned cost savings. The budget was extrapolated over a five-
year period in line with previous calculations and to give greater clarity on future cash flows. The growth assumption is 2% per annum 
for SIS (2020: 2%) and 2% for ES (2020: 2%). Cash flows beyond the budget and extrapolation period were calculated into perpetuity 
using the same growth rates. These growth rates are in line with the expected average UK economy long-term growth rate. 

The cash flows projections are discounted at a pre-tax discount rate of 10.8% (2020: 11.0%). The single discount rate, which is 
consistently applied for both CGUs, is determined with reference to internal measures and available industry information and reflects 
specific risks relevant to the Group. 

Impairment testing inherently involves a number of judgemental areas, including the preparation of cash flow forecasts for periods that 
are beyond the normal requirements of management reporting; the assessment of the discount rate appropriate to the Group and the 
estimation of the future revenue and expenditure of each CGU. Accordingly, management undertook stress testing to understand the 
key sensitivities and concluded as follows: 

A rise in discount rate to 31% and 301% would trigger an impairment in SIS and ES respectively. A decline in growth rate to (22%) in SIS 
and (110%) in ES would result in an impairment. Management does not consider these changes possible but considers a slight increase 
in discount rate to 12% and zero growth may be possible as a result of the current economic environment. As a result of the analysis, 
there is headroom of £103.9 million and £16.5 million in SIS and ES respectively. 

As a result, management does not believe a reasonably possible change in the key assumptions may cause impairment. 

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Financial Statements

Notes to the Financial Statements continued

14. Other intangible assets

Acquired
Customer 
contracts & 
relationships 
£’000

 Acquired
Software 
£’000

Acquired 
intellectual 
property 
£’000

Development 
costs
 £’000

Business 
systems 
£’000

Software 
licenses 
£’000

Total 
£’000

Cost

At 1 January 2020

Additions

Exchange differences

At 31 December 2020  
and 1 January 2021

Acquisitions (note 33)

Additions

Disposals

Exchange differences

At 31 December 2021

Amortisation

At 1 January 2020

Charge for the year

Exchange differences

At 31 December 2020  
and 1 January 2021

Acquisitions (note 33)

Charge for the year

Disposals

Exchange differences

At 31 December 2021

Carrying amount

At 31 December 2021

At 31 December 2020

9,831

–

462

10,293

2,305

–

–

(365)

12,233

7,137

535

469

8,424

–

196

8,620

1,289

–

–

(156)

9,753

5,677

486

136

8,141

6,299

–

529

–

(365)

8,305

3,928

2,152

–

418

–

(111)

6,606

3,147

2,321

1,873

–

–

1,873

–

–

–

–

36,513

6,902

204

43,619

1,237

10,224

(905)

(162)

1,873

54,013

1,489

63,213

5,083

227

9

–

–

5,319

1,489

–

–

(4,496)

(5)

818

–

–

–

(1)

1,488

7,129

871

71,213

4,831

10,224

(5,401)

(689)

80,178

43,744

2,289

804

23,893

1,170

192

4,893

1,485

20

7

3

–

25,255

4,920

1,488

46,837

366

933

–

(155)

–

24

(4,315)

(5)

624

–

1

–

(1)

366

1,980

(4,315)

(637)

1,488

44,231

809

26,399

659

75

–

734

–

75

–

–

1,064

1,139

27,614

18,364

194

399

–

1

35,947

24,376

Software and customer contracts and relationships have arisen from acquisitions and are amortised over their estimated useful lives, 
which are 3 to 8 years and 3 to 12 years respectively. The amortisation period for development costs incurred on the Group’s product 
development is 3 to 15 years, based on the expected life cycle of the product. Amortisation and impairment of development costs, 
amortisation for software, customer contracts and relationships, business systems and software licenses are all included within 
administrative expenses. 

Included within Business systems are finance systems with a carrying value of £0.2m (2020: £0.4m). Phase I of the D365 
implementation was fully capitalised and is being amortised over a period of ten years. The Veritas programme commenced in October 
2020 and is part of a wider implementation of a new target operating model and processes to provide greater operating efficiencies 
and reporting functionalities across the Group. In line with IAS 38 £181,000 of costs capitalised in 2020 no longer meet the criteria 
to be capitalised as a software intangible and have been expensed to the 2021 income statement. All costs in 2021 have also been 
expensed in 2021.

In addition a review of all business systems was undertaken in the year and £4.3m of fully depreciated assets have been written off as 
no longer in use.

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The Group is required to test annually if there are any indicators of impairment. The recoverable amount is determined based on value 
in use calculations of identified CGUs. The use of this method requires the estimation of future cash flows and the determination of a 
discount rate in order to calculate the present value of the cash flows. 

A review of the Group’s capitalisation to date has been undertaken resulting in £0.9m of early capitalised costs being expensed, as 
the Group now has clarity on the future Edge offering. The “Dynamics” product has now been incorporated into Edge (included within 
development costs)and the amortisation time frame of this is expected to be fifteen years in line with the rest of Edge. Subsequently 
management have changed the UEL of this asset from 5 to 15 years in accordance with IAS 8.36. This has been treated as a change in 
accounting estimate from 1 January 2021 and therefore prior periods have not been adjusted as it is not considered practical to do so.  
The net impact of this change in accounting estimate is a reduction in the amortisation charge of £88,000. The future impact of this 
change is not considered material.

The impairment testing allocates all assets relating to specific CGUs, including goodwill, other intangibles, property, plant and 
equipment and net current assets and liabilities. Semestry and Eveoh acquired assets have been allocated to the SIS CGU.

15. Property, plant and equipment

Cost

At 1 January 2020

Additions

Disposals

Exchange differences

At 31 December 2020 and 1 January 2021

Additions

Exchange differences

At 31 December 2021

Accumulated depreciation and impairment

At 1 January 2020

Charge for the year

Exchange differences

At 31 December 2020 and 1 January 2021

Charge for the year

Exchange differences

At 31 December 2021

Net book value

At 31 December 2021

At 31 December 2020

Leasehold 
improvements 
£’000

Fixtures, fittings and 
other equipment 
£’000

3,103

–

–

50

3,153

5

(49)

3,109

2,677

135

39

2,851

108

(40)

2,919

190

302

5,788

356

(13)

129

6,260

558

(121)

6,697

4,776

599

118

5,493

542

(110)

5,925

772

767

Total 
£’000

8,891

356

(13)

179

9,413

563

(170)

9,806

7,453

734

157

8,344

650

(150)

8,844

962

1,069

There are £8.5m (2020: £7.7m) worth of assets that are fully depreciated within property, plant and equipment.

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Financial Statements

Notes to the Financial Statements continued

16. Trade and other receivables

Amounts receivable for the sale of services

Less: loss allowance

Other receivables

Prepayments

2021  
£’000

5,629

(187)

5,442

693

4,467

2020  
£’000

7,701

(231)

7,470

413

3,153

10,602

11,036

The Group’s principal financial assets are cash and cash equivalents and trade and other receivables which represent the Group’s 
maximum exposure to credit risk in relation to financial assets. The Group’s credit risk is primarily related to its trade receivables.  
The credit risk on liquid funds is limited because the counterparties are banks with high credit ratings assigned by international credit 
rating agencies.

All receivables are due within one year in both current and prior years.

The Directors consider that the carrying amount of trade and other receivables approximates to their fair value.

Trade receivables

Trade receivables are measured at amortised cost. The average credit terms on sales is 30 days (2020: 30 days). The Group sells the 
majority of its services to the public sector or related bodies and institutions, and as such there is a low incidence of default experience.

Of the total trade receivables balance at the end of the year there were three customers (2020: none) who held balances outstanding 
of more than 5% (2021: £1.2m; 2020: £nil). The average age of receivables is 31 days (2020: 44 days).

The Group applies the IFRS 9 simplified approach to measuring expected credit losses using a lifetime expected credit loss allowance 
for trade receivables and accrued income. To measure expected credit losses on a collective basis, trade receivables and accrued 
income are grouped based on similar credit risk and ageing.

At 31 December 2021 the lifetime expected loss allowance for trade receivables is as follows:

Current

30–60 days

60–90 days

90–180 days

180+ days

Total

Expected 
 loss rate

Gross carrying 
amount 
£’000

Loss provision  
£’000

1%

8%

33%

16%

36%

5,024

241

123

134

107

5,629

68

19

41

21

38

187

At 31 December 2020 the lifetime expected loss allowance for trade receivables is as follows:

Current

30–60 days

60–90 days

90–180 days

180+ days

Total

Expected 
 loss rate

Gross carrying 
amount 
£’000

Loss provision  
£’000

1%

4%

6%

17%

25%

5,669

760

205

801

266

7,701

67

29

13

55

67

231

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Movement in the impairment allowance for trade receivables is as follows:

Balance at the beginning of the year

IFRS 9 expected credit loss adjustment

Amounts written off during the year

Unused amounts reversed

Balance at the end of the year

Contract assets 

2021  
£’000

231

(34)

(81)

71

187

2020  
£’000

441

(52)

(45)

(113)

231

Contract assets are measured at amortised cost. Contract assets inherently have some contractual risks associated with them related  
to the specific and ongoing risks in each individual contract with a customer. These are subject to the expected credit loss impairment  
under IFRS 9.

Revenue provisions recognised in the income statement in respect of contract assets amount to £0.7m (2020: £0.8m).

17. Cash and cash equivalents
Cash and cash equivalents of £5.9m (2020: £9.5m) comprise cash held by the Group and short-term bank deposits with an original 
maturity of three months or less. The carrying amount of these assets approximates their fair value. 

The credit quality of cash at bank can be assessed by reference to external credit ratings. The Group has not changed its risk appetite 
during the year, however one of the Group’s main banks has been downgraded in the period. The following table has been sourced from 
Moodys credit ratings.

Aa3

A1 

A2

A3

Baa2 

Cash and cash equivalents include the following for the purposes of the statement of cash flows:

Cash and cash equivalents

2021  
£’000

440

1,273

3,047

1,113

51

5,924

2021  
£’000

5,924

2020  
£’000

700

8,157

–

613

50

9,520

2020  
£’000

9,520

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Notes to the Financial Statements continued

18. Trade and other payables

Current

Trade payables

Other taxation and social security

Other payables

Non-current

Other payables

Total

2021  
£’000

1,712

2,728

1,641

6,081

131

131

6,212

2020  
£’000

892

2,522

1,246

4,660

40

40

4,700

The average credit period taken for trade purchases is 17 days (2020: 12 days). For most suppliers, no interest is charged on the trade 
payables for the first 30 days from the date of invoice. Thereafter, in some cases, interest may be charged on the outstanding balances 
due to certain suppliers at various interest rates. The Group has financial risk management policies in place to ensure that all payables 
are paid within a reasonable time frame. The Directors consider that the carrying amount of trade and other payables approximates their 
fair value.

Other payables are split as follows: 

Goods received not invoiced

Other creditors

19. Borrowings

2021  
£’000

826

815

1,641

2020  
£’000

564

682

1,246

The Group had a £2m committed overdraft facility in the UK and a AUD$2m committed overdraft facility in Australia, both facilities are 
committed for a 12-month period ending August 2022 and October 2022 respectively. As at 31 December 2021, the Group had cash 
and cash equivalents of £5.9m (2020: £9.5m). 

At the year-end there was £2.0m available but undrawn in respect of the UK overdraft facility and $AUD 2.0m available but undrawn in 
respect of the Australian overdraft facility.

On 21 January 2020 the Group entered into a three-year £10m multi-currency revolving facility with HSBC with the option to extend to 
a further two years. The first option to extend was approved by HSBC on 15 March 2021, the second extension was approved by HSBC 
on 5 January 2022, effective 21 January 2022. The loan was fully drawn down in 2021 and repaid in full before 31 December 2021.  
The facility was put in place to cover general corporate and working capital requirements of the Group. 

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Property 
related  
£’000

1,030

32

(31)

15

(107)

(19)

920

Deferred 
Contingent 
Consideration 
£’000

1,392

1,639

(67)

299

(2,180)

–

1,083

Other 
£’000

158

–

3

–

–

(8)

153

Total 
£’000

2,580

1,671

(95)

314

(2,287)

(27)

2,156

Property 
related  
£’000

Deferred 
Contingent 
Consideration 
£’000

Other  
£’000

Total 
 £’000

113

807

920

107

923

1,030

1,083

–

1,083

1,392

–

1,392

153

–

153

158

–

158

1,349

807

2,156

1,657

923

2,580

20. Provisions

At 1 January 2021

On acquisition of subsidiary

Net release of provision

Unwinding of discount

Utilisation of provision

Exchange rate movement

At 31 December 2021

The provisions are split as follows:

2021

Within one year

After more than one year

Total

2020

Within one year

After more than one year

Total

Provisions are recognised when the Group has a present obligation as a result of a past event, and it is probable that the Group will be 
required to settle the obligation. Provisions are measured at the Directors’ best estimate of the expenditure required to settle the 
obligation at the balance sheet date, and are discounted to present value where the effect is material.

Property related provision relates to the estimated future dilapidation costs arising from exiting leasehold properties, under IAS 37.  
This provision is discounted at 2.65%

Other provision relates to the recoverability of input VAT in the Philippines. This provision is not discounted.

Deferred consideration reflects amounts in respect of the acquisitions of subsidiary undertakings payable over a period of up to 
2 years. Certain amounts are contingent upon the performance of the acquired entities with amounts reflecting management’s 
best estimate of the future profitability of those entities and the resultant payment due under the terms of the Sale and Purchase 
Agreement. The deferred consideration is discounted at 18%.

Deferred contingent consideration in 2021 reflects amounts in respect of the acquisition of Semestry Limited and the assets of 
Eveoh BV. The amounts have been calculated upon the performance of the entities in the year to 31 December 2021 and the resultant 
payments are due under the Sale and Purchase Agreements. Deferred contingent consideration amounts to £564,000 for Semestry 
Limited and £519,000 for the assets of Eveoh BV. At 31 December 2020 there was £1,392,000 of deferred contingent consideration 
due to the owners of Tribal Dynamics Limited. During 2021 a final payment of £1,325,000 was made with the remaining balance 
credited to the income statement (see note 6). 

The remaining deferred consideration for Semestry and Eveoh is likely to be paid in 2022 and hence is all classified as current.

Deferred contingent consideration was misclassified as Other payables in Trade and other payables in 2020. £1,392,000 has been 
reclassed as a provision in 2020 as this better reflects the nature of the balance. 

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Financial Statements

Notes to the Financial Statements continued

21. Deferred tax
The amounts provided for deferred tax and the amounts for which credit has been taken are set out below:

Deferred tax assets

Short-term timing differences

Share-based payments

Tax losses

Retirement benefit schemes

Deferred tax liabilities

Depreciation in excess of capital allowances

Intangible assets

2021  
£’000

1,593

688

2,899

53

5,233

(1,143)

(1,810)

(2,953)

2,280

Restated
2020  
£’000

1,022

668

2,371

182

4,243

(309)

(941)

(1,250)

2,993

The Directors are of the opinion, based on currently available forecasts, that these timing differences will reverse in the near future and 
when they do there will be sufficient taxable profits to recognise the impact of this in the income statement. Accordingly, the Directors 
believe that it is more likely than not that the deferred tax assets will be recoverable.

The Group has recognised a deferred tax asset of £2,899,000 (2020: £2,371,000) on tax losses carried forward in the UK of 
£13,072,000 (2020: £12,477,000). The Group has losses of £1,092,000 (2020: £195,000) in the UK on which no deferred tax has 
been recognised. The Group and Company have no further unrecognised deferred tax assets or liabilities.

The movement in deferred tax during the year and prior year was as follows:

At 1 January 2020

Foreign exchange differences

(Charge)/credit to income statement

Items taken directly to equity

Charge recognised in consolidated statement of comprehensive income

At 31 December 2020 as previously reported

Prior year equity adjustment

At 31 December 2020 restated

Foreign exchange differences

Acquisitions

(Charge)/credit to income statement

Items taken directly to equity

Credit recognised in consolidated statement of comprehensive income

At 31 December 2021

Temporary 
differences on 
non-current 
assets 
£’000

Retirement  
defined 
benefit 
schemes 
£’000

434

55

(798)

–

–

(309)

–

(309)

5

–

(839)

–

–

(1,143)

91

–

2

–

89

182

–

182

–

–

2

–

(131)

53

Other  
temporary 
differences 
£’000

2,844

(26)

545

343

–

3,706

(586)

3,120

(20)

(732)

811

191

–

Total 
£’000

3,369

29

(251)

343

89

3,579

(586)

2,993

(15)

(732)

(26)

191

(131)

3,370

2,280

The prior period adjustment of £586,000 relates to a reduction in the 31 December 2020 deferred tax asset due to the reduced 
expected future deductions available in relation to Share Schemes; in addition to an adjustment in respect to the reversal of intra-group 
recharges capitalised. These arose due to an inaccuracy in the inputs in the prior year calculations. The balances impacted are deferred 
tax asset and accumulated losses.

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Included in other temporary differences are deferred tax assets of £2,899,000 (2020: £2,371,000) relating to tax losses carried 
forward and other timing differences of £2,281,000 (2020: £2,276,000). The balance also includes a deferred tax liability, in relation to 
intangible assets of £1,810,000 (2020: £941,000).

The (charge)/credit taken to the income statement for items in ‘other temporary differences’ is split as follows: Tax losses £528,000 
(2020: £46,000); Intangible assets £(137,000) (2020 £(152,000)); Share schemes £(171,000) (2020: £(157,000)); and other timing 
differences £(246,000) (2020: £(282,000)).

The deferred tax assets are expected to be settled as follows: £513,000 less than 12 months from 31 December 2021 and 
£4,720,000 greater than 12 months from 31 December 2021. The deferred tax liabilities are all expected to reverse greater than  
12 months from 31 December 2021.

During the period, legislation was substantively enacted to increase the UK corporation tax rate to 25% with effect from 1 April 2023. 
Where relevant, the deferred tax balances have been restated at the future effective rate of 25%. This has had an impact in the period 
of a charge of £355,000 (2020: £nil). Of this £299,000 of the impact has been charged to the income statement and is included within 
the total charge to the income statement of £26,000 (2020: £251,000) disclosed above.

22. Share-based payments

The Group recognised the following charges/(credit) related to equity-settled share-based payment transactions:

2019 SAYE

LTIPs awarded in 2021

LTIPs awarded in 2020 (2 year vesting)

LTIPs awarded in 2020

LTIPs (incorporating the CSOP) awarded in 2019

LTIPs (incorporating the CSOP) awarded in 2018

LTIPs (incorporating the CSOP) awarded in 2017 

Total

2021 
£’000

40

66

485

270

175

47

(31)

2020 
£’000

47

–

220

181

261

445

222

1,052

1,376

Awards made to eligible employees under the LTIP schemes are nil cost options with an award period of three years, unless stated.

2019 SAYE

The 2019 SAYE Scheme is open to all UK employees, giving them the opportunity to participate in the future growth of the Company via 
share option arrangements.

Eligible employees were invited to subscribe for options over Ordinary Shares of 5p of the Company with an exercise price of 58.2 
pence, a 10% discount to the closing average market price of the Ordinary Shares from 3 September 2019 to 5 September 2019. The 
options have a contract start date of 1 November 2019 and are exercisable between 1 November 2022 and 30 April 2023. As at 31 
December 2021 19,329 options had been exercised by employees deemed as good leavers.

LTIPs awarded in 2021 

New awards in 2021 to Mark Pickett (275,510) and Diane McIntyre (204,081) will vest equally over the next 3 years. These awards were 
granted subject to performance conditions based on the Group’s Adjusted Operating Profit for the years ended 31 December 2021, 
2022 and 2023.

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Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Notes to the Financial Statements continued

22. Share-based payments continued
LTIPs awarded in 2020 

New awards in 2020 to Mark Pickett (482,143) will vest equally over the next 3 years. These awards were granted subject to 
performance conditions based on the Group’s Adjusted Operating Profit for the years ended 31 December 2020, 2021 and 2022.

Eligible employees on the Executive Board also received 1,876,000 awards under the LTIP Scheme. These will vest equally over the next  
three years. These awards were granted subject to performance conditions based on the Group’s Adjusted Operating Profit for the 
years ended 31 December 2020, 2021 and 2022.

In addition 1,920,000 options were granted to eligible employees under the LTIP Scheme. These awards were granted subject to time 
limit conditions. 50% of the options can be exercised from 1 July 2021 and 50% from 1 July 2022. During the year 509,000 options 
were exercised.

LTIPs awarded in 2019 (including the CSOP)

New awards in 2019 to Mark Pickett (760,563) will vest equally over the next three years. These awards were granted subject to 
performance conditions based on the Group’s Adjusted Operating Profit for the years ended 31 December 2019, 2020 and 2021.  
During 2020 44,011 shares lapsed as part of the 2019 performance condition was not met.

Eligible employees received awards under the CSOP scheme on 7 June 2019 and on 16 September 2019. Those granted in June 2019  
can only be exercised after a three-year period if the share price is above 71p, and those granted in September 2019 can only be 
exercised after a three-year period if the share price is above 61.5p.

LTIPs awarded in 2018 (including the CSOP)

Awards in 2018 were made to Mark Pickett (251,256). These awards were granted subject to performance conditions based on 
the Group’s Adjusted Operating Profit for the year ended 31 December 2018 and continued employment. These awards vested on 
22 May 2021 and were exercised in June 2021.

Eligible employees received awards under the CSOP scheme on 26 March 2018. These can only be exercised after a three-year period 
if the share price is above 79.6p. The options met the three-year vesting condition on 26 March 2021. During 2021 1,996,415 options 
were exercised.

LTIPs awarded in 2017 (including the CSOP)

Awards in 2017 were made to Mark Pickett (247,678). These awards were granted subject to a time-limit condition and continued 
employment. These awards vested on 29 June 2020 and were exercised in April 2021.

Awards in 2017 under the new CSOP scheme (as part of the 2010 LTIP Plan) can only be exercised after a three-year period and if the share 
price is above 80p. The options met the three-year vesting condition on 2 July 2020. During 2021 2,011,386 options were exercised.

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Financial Statements

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103

LTIPs awarded in 2016

Awards in 2016, to eligible employees, vest according to a target share price. The amount of awards that will vest will range between 
0% and 100% of those granted based on a target share price between 60p and 80p which could be met at any point over a three year 
period. These awards have now vested. During 2021 150,000 options were exercised.

Options outstanding during the year are as follows:

LTIP – nil cost (2 years) LTIP – nil cost (3 years)

LTIP (inc CSOP)

SAYE

Number 
of options 
thousands

Weighted 
average 
exercise 
price* 

Number 
of options 
thousands

Weighted 
average 
exercise 
price* 

Number 
of options 
thousands

Weighted 
average 
exercise 
price

Number 
of options 
thousands

Weighted 
average 
exercise 
price

Outstanding at 1 January 2021

1,920

£0.05

3,799

£0.05

7,875

£0.77

1,029

£0.58

Exercised during the year

(509)

£0.05

(649)

£0.05

(4,008)

£0.80

(19)

£0.58

Granted during the year

Lapsed during the year

–

–

479

£0.05

–

–

–

–

(100)

£0.05

(400)

£0.05

(1,228)

£0.75

(133)

£0.58

Outstanding at 31 December 2021

Exercisable at 31 December 2021

Weighted average remaining contractual  
life (years)

Weighted average share price at date of 
exercise

1,311

427

£0.05

£0.05

0.5

–

3,229

75

0.5

£0.05

£0.05

2,639

957

£0.73

£0.80

–

6.7

–

877

£0.58

–

0.5

–

–

–

£1.00

–

£1.00

–

£1.02

–

£0.97

*  

 Under Companies Act 2006 rules a nominal value must be paid to issue new shares, however under the rules of the LTIP and Matching Share Schemes the Company will 
pay the nominal value to the participants as a bonus.

Share options outstanding at the year-end have the following exercise prices: LTIP: £0.05, CSOP £0.80, £0.71 and £0.615 and  
SAYE £0.582.

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Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Notes to the Financial Statements continued

22. Share-based payments continued
The Group has used a Monte-Carlo valuation model for the LTIPs awarded in 2016 and an adjusted Black-Scholes valuation model for the 
2017, 2018, 2019, 2020 and 2021 LTIP awards (including the new CSOP plan) and 2019 SAYE in order to incorporate discount factors 
into the fair value to reflect the performance conditions of the LTIP grants. The following table sets out the information about how the 
fair value of the grants are calculated:

Date of grant

Type of grant

Share price

Exercise price

Expected dividend yield

Risk-free interest rate

Expected volatility

Term (years)

Option fair value

Expiry date 

28 June 2016

30 June 2017*

2 July 2017

26 March 2018

22 May 2018

7 June 2019

LTIPs LTIPs (inc CSOP) LTIPs (Inc CSOP)

LTIPs

£0.505

£0.05

0%

0.14%

68%

3.0

£0.316

£0.838

£0.05

0%

0.14%

61%

3.0

£0.79

£0.78

£0.80

0%

0.14%

61%

5.0

£0.796

£0.796

1%

0.14%

61%

5.0

LTIPs

£0.78

£0.05

1%

0.14%

74%

5.0

LTIPs

£0.71

£0.05

1.57%

1.04%

26%

5.0

£0.61

27 June 2026

30 June 2027

2 July 2027 26 March 2028

22 May 2028

06 June 2029

£0.407

£0.374

£0.664

No of options issued

3,591,020

1,935,351

3,535,000

3,975,000

590,452

No of options outstanding

75,000

–

112,675

844,169

–

760,563

716,552

Date of grant

7 June 2019

16 Sept 2019

1 October 2019

7 July 2020

7 July 2020*

28 June 2021

Type of grant

Share price

Exercise price

Expected dividend yield

Risk-free interest rate

Expected volatility

Term (years)

Option fair value

Expiry date

LTIPs (inc CSOP)

£0.71

£0.71

1.57%

1.04%

26%

5.0

£0.32

LTIPs (Inc 
CSOP)

£0.615

£0.615

1.79%

1.04%

26%

5.0

£0.28

SAYE

£0.647

£0.582

1.79%

1.04%

24%

3.0

£0.108

LTIPs

£0.56

£0.05

2.12%

0.40%

26%

5.0

£0.46

LTIPs

£0.59

£0.05

2.12%

0.40%

24%

2.0

£0.51

LTIPs

£0.98

£0.05

2.28%

0.85%

26%

5.0

£0.83

06 June 2029

15 Sept 2029

30 April 2023

06 July 2030

30 June 2030

28 June 2031

No of options issued

2,600,000

300,000

1,116,879

2,358,143

1,920,000

No of options outstanding

1,381,820

300,000

876,512

1,958,143

1,311,000

479,591

479,591

* 

These awards have no market based performance conditions.

The expected term (the period from grant date to the estimated exercise date) used in the models has been adjusted, based on 
management’s best estimate, for the effects of non-transferability, exercise restrictions and behavioural considerations. 

Expected volatility was determined by calculating the historical volatility of the Group’s share price over the term commensurate with 
the expected term immediately prior to the date of grant.

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105

23. Share capital

Allotted, called up and fully paid

At beginning of the year

Issued during the year

At end of the year

2021  
number

2021 
£’000

2020  
number

205,698,309

10,285

199,579,784

4,676,064

234

6,118,525

2020 
£’000

9,979

306

210,374,373

10,519

205,698,309

10,285

The Company has one class of Ordinary Shares of 5p each which carry no right to fixed income.

4,676,064 shares were issued during the year in order to satisfy exercises of share-based payment schemes. The exercise costs of 5p, 
79.6p and 80p per share for the LTIPs resulted in cash receipts of £3.2m. 

24. Other reserves 

At 1 January 2020

Movement in relation to share-based payment (net)

At 31 December 2020 and 1 January 2021

Transfer between reserves

Movement in relation to share-based payment (net)

Capital  
reserve 
£’000

9,545

–

9,545

–

–

Merger  
reserve 
 £’000

11,304

–

11,304

–

–

At 31 December 2021

9,545

11,304

Own share  
reserve  
£’000

Share-based  
payment  
reserve 
 £’000

(856)

–

(856)

530

–

(326)

6,036

897

6,933

(530)

1,052

7,455

Total 
 £’000

26,029

897

26,926

–

1,052

27,978

The capital reserve of £9.5m (2020: £9.5m) resulted from a share exchange when Tribal Group plc was listed in February 2001.

The merger reserve of £11.3m (2020: £11.3m) relates to the premium arising on shares issued subject to the provisions of section  
612 of the Companies Act 2006 (previously section 131 of the Companies Act 1985), net of cumulative goodwill impairment of 
£58.7m (2020: £58.7m) in respect of related acquisitions deemed to be impaired. 

The own share reserve of £(0.3)m (2020: £(0.9)m) represents the cost of 318,692 shares (2020: 827,692) in Tribal Group plc held by 
the Employee Share Ownership Trust (EBT) to satisfy certain options under the Group’s share option schemes. During 2021 509,000 
shares were sold from the EBT to satisfy options granted in 2020 under the LTIP Scheme (see note 22).

The share-based payment reserve represents the reserve arising from the application of IFRS 2. 

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Strategic Report
Governance
Financial Statements

Notes to the Financial Statements continued

25. Leases
As a lessee

The Group’s leases represent land and buildings. Information about leases for which the Group is a lessee is presented below:

Right-of-use assets

Balance at 1 January

Additions to right-of-use assets

Depreciation charge for year

Disposals during the year

Exchange differences

Balance at 31 December

Lease liabilities

Maturity analysis 

Less than one year

One to five years

More than five years

Total undiscounted lease liabilities at 31 December

Current

Non-current

Lease liabilities included in the consolidated balance sheet at 31 December

Balance at 1 January

Additions

Lease payments

Interest expense

Disposals during the year

Exchange differences

Balance at 31 December

Amounts recognised in the consolidated income statement

Interest on lease liabilities

Interest received on leased assets

Depreciation on right-of-use assets

Expenses relating to short term leases

Expenses relating to leases of low-value assets

Amounts recognised in the consolidated cash flow statement

Interest

Principal

Total cash outflow for leases

2021
 £’000

3,342

445

(985)

(439)

(54)

2,309

2021  
£’000

931

1,301

215

2,447

878

1,449

2,327

2021
 £’000

3,571

262

(985)

(100)

(455)

34

2,327

2021
 £’000

100

(6)

985

54

25

1,158

100

987

1,087

2020
 £’000

4,110

298

(1,059)

(76)

69

3,342

2020
 £’000

1,096

2,357

279

3,732

1,020

2,551

3,571

2020
 £’000

4,219

449

(980)

(112)

(69)

64

3,571

2020
 £’000

123

(6)

1,059

43

34

1,253

112

980

1,092

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Financial Statements

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107

The Group has lease contracts for office properties in various countries that the Group operates in. Leases of office properties 
generally have lease terms between two and ten years. The Group’s obligations under its leases are secured by the lessor’s title to 
the leasehold properties. The Group has several lease contracts that include extension and termination options. These options are 
negotiated by management to provide flexibility in managing the leased-asset portfolio and align with the Group’s business needs. 
Management exercises judgement in determining whether these extension and termination options are reasonably certain to be 
exercised. As at 31 December 2021, management does not intend to exercise termination options (i.e., break clauses) in the existing 
leases. Total lease payments of £31,000 (2020: £32,000) were potentially avoidable had the Group exercised break clauses at the 
earliest opportunity.

The Group also has certain leases of office properties with lease terms of 12 months or less and leases of vehicles and office 
equipment with low value. The Group applies the ‘short-term lease’ and ‘lease of low-value assets’ recognition exemptions for  
these leases.

Lease payments for some property leases are subject to annual fixed increase. The total lease payments subject to annual fixed 
increase are £405,000 (2020: £397,000) compared to total lease payments of £1,087,000 (2020: £1,092,000).

As a lessor

Lease income from lease contracts in which the Group acts as a lessor is as below:

Finance income on the net investment in the lease

2021
 £’000

52

2020
 £’000

52

During 2021 the Group sub-leased an office building and classified the sub-lease as a finance lease. In December 2021 the tenant 
exercised their right to break the sub-lease. 

Maturity analysis 

Less than one year

One to five years

Total undiscounted lease payments receivable at 31 December

Current

Non-current

Net investment in the lease at 31 December

2021  
£’000

–

–

–

–

–

–

2020
 £’000

52

182

234

46

174

220

26. Retirement benefit schemes
The Group operates a number of defined contribution and defined benefit pension schemes within individual subsidiaries and 
contributes to certain employees’ personal pension plans. The pension charge for the year ended 31 December 2021 was £2.0m 
(2020: £1.7m), of which £2.0m (2020: £1.7m) related to defined contribution schemes and £nil (2020: £nil) to defined benefit schemes.
Contributions amounting to £0.4m (2020: £0.3m) were payable to the funds at the year end and are included in current liabilities.

Defined benefit schemes

At 31 December 2021, the Group operated two defined benefit pension schemes for the benefit of certain deferred employees of its 
subsidiaries in the UK. These schemes are administered by separate funds that are legally separated from the Company. The trustees of  
the pension funds are required by law to act in the interest of the funds and of all relevant stakeholders in the schemes. The trustees of  
the pension funds are responsible for the investment policy with regard to the assets of the funds. 

Scheme 1 – the Prudential Platinum Pension Fund

Tribal Education Limited, a Group subsidiary, participates in the Prudential Platinum Pension Fund (PPP), which is a defined  
benefit arrangement. The last full actuarial valuation of this scheme was carried out by a qualified independent actuary as at  
31 December 2018.

The Tribal Education section of the Prudential Platinum Pension Fund had five deferred members at the year-end. The weighted average 
duration of the Defined Benefit Obligation is 31 years (2020: 32 years). Employer contributions amounting to £52,000 were paid in the 
year ended 31 December 2021 (2020: £53,000). The accounting figures have been calculated using the valuation as at 31 December 
2018, updated on an approximate basis to 31 December 2021 by a qualified independent actuary.

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Governance
Financial Statements

Notes to the Financial Statements continued

26. Retirement benefit schemes continued
Scheme 2 – the Federated Pension Plan

Tribal Education Limited, a Group subsidiary, participates in the Federated Pension Plan (FPP), which is a defined benefit arrangement. 
The Ofsted employees were transferred back to Ofsted in March 2017 and the plan closed to future accrual. The last full actuarial 
valuation of this scheme was carried out by a qualified independent actuary as at 5 April 2018.

The Tribal Education section of the Federated Pension Plan had 80 deferred members and 81 pensioners/dependents at the year-end. 
The weighted average duration of the Defined Benefit Obligation is 23 years (2020: 23 years). Employer contributions amounting to £nil 
were paid in the year ended 31 December 2021 (2020: £nil). The accounting figures have been calculated using the valuation as at  
5 April 2018, updated on an approximate basis to 31 December 2021 by a qualified independent actuary.

The schemes are exposed to a number of risks, including:

• 

• 

Investment risk: movement of discount rate used against the return from plans;

Interest rate risk: decreases/increases in the discount rate used will increase/decrease the defined benefit obligation; and

•  Longevity risk: changes in the estimation of the mortality rates of current and former employees.

•  The assets of the funds have been taken at market value and the actuarial assumptions used to calculate scheme liabilities under 

IAS 19 ‘Employee Benefits’ for both schemes are:

Inflation

Salary increases

Rate of discount

Pension in payment increases

The salary increase assumption is nil as both the FPP and PPP only have deferred members.

The mortality assumptions adopted at 31 December 2021 imply the following life expectations:

Aged 60 in 2021

Aged 60 in 2041

The mortality assumptions adopted at 31 December 2020 imply the following life expectations:

Aged 60 in 2020

Aged 60 in 2040

The analysis of the schemes’ assets at the balance sheet date was as follows:

Equities

Corporate Bonds

Gilts

Cash

Total fair value of scheme assets

2021  
% per annum

2020 
% per annum

2.50–3.50

2.10–3.30

–

1.9

–

1.4

2.50–3.50

2.10–3.30

Males

86.8

88.4

Males

86.7

88.3

2021 
 £’000

5,569

2,959

178

84

8,790

Females

88.9

90.5

Females

88.8

90.4

2020 
 £’000

5,240

2,790

158

79

8,267

All equities and corporate bonds are quoted on active markets. 

The sensitivities regarding the principal assumptions used to measure the schemes’ liabilities are set out below: 

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Financial Statements

Tribal Group plc

109

Assumption

Discount rate

Rate of inflation

Rate of mortality

Change in assumption 

Impact on scheme liabilities

Increase by 0.5%

Increase by 0.5%

Increase by one year

Decrease by 13%

Increase by 11%

Increase by 2%

The above sensitivity analyses are based on a change in an assumption while holding all other assumptions constant. In practice, this 
is unlikely to occur, and changes in some of the assumptions may be correlated. When calculating the sensitivity of the defined benefit 
obligation to significant actuarial assumptions the same method (present value of the defined benefit obligation calculated with the 
projected unit credit method at the end of the reporting period) has been applied as when calculating the pension liability recognised  
within the statement of financial position.

The methods and types of assumptions used in preparing the sensitivity analysis did not change compared to the previous period.

The amount included in the balance sheet arising from the Group’s obligation in respect of its defined benefit schemes is as follows:

Present value of defined benefit obligations

Fair value of scheme assets

Deficit in schemes

Liability recognised in the balance sheet

Reconciliation of opening and closing balances of the fair value of scheme assets:

Fair value of scheme assets at beginning of year

Expected return on assets

Actuarial gains due to investment returns different from the return implied by the discount rate

Contributions by employer

Benefits paid

Administration expenses

Fair value of scheme assets at end of year

Reconciliation of opening and closing balances of the present value of the defined benefit obligations:

Defined benefit obligation at beginning of year

Interest cost

Actuarial gain – experience

Actuarial loss – demographic assumptions

Actuarial loss – financial assumptions

Benefits paid

Defined benefit obligation at end of year

2021  
£’000

(9,005)

8,790

(215)

(215)

2021  
£’000

8,267

115

503

52

(124)

(23)

8,790

2021  
£’000

9,225

129

10

30

(265)

(124)

9,005

2020  
£’000

(9,225)

8,267

(958)

(958)

2020  
£’000

7,745

146

493

53

(147)

(23)

8,267

2020  
£’000

8,285

156

(6)

29

908

(147)

9,225

The Group’s contribution rate for 2021 and 2020 for the Prudential Platinum Fund and for the Federated Pension Plan was 0%

The Group expects to make contributions of £52,000 to the defined benefit schemes during the next financial year.

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Governance
Financial Statements

Notes to the Financial Statements continued

26. Retirement benefit schemes continued
Analysis of amounts recognised in the consolidated income statement for the defined benefit schemes is as follows:

Administration expenses

Recognised in arriving at operating profit

Other finance costs/(income)

Interest on pension scheme liabilities

Expected return on pension scheme assets

Net finance expense

Total charge to income statement

Analysis of actuarial gains and losses in the consolidated statement of comprehensive income:

Actual return less expected return on pension scheme assets

Experience gains and losses arising on the scheme liabilities

Changes in assumptions underlying the present value of scheme liabilities

Total actuarial gains/(losses) recognised in the consolidated statement of comprehensive income

2021  
£’000

23

23

129

(115)

14

37

2021 
£’000

503

(10)

235

728

2020  
£’000

23

23

156

(146)

10

33

2020 
£’000

493

6

(937)

(438)

Cumulative actuarial losses in the year to 31 December 2021 recognised in the consolidated statement of comprehensive income  
since 1 April 2004 are £165,000 (In the year to 31 December 2020: cumulative losses of £893,000). The history of experience 
adjustments is as follows: 

Present value of defined benefit obligations

Fair value of scheme assets

Deficit in the scheme

Experience adjustments arising on scheme assets:

Amount

Percentage of the scheme assets

Experience adjustments arising on scheme 
liabilities:

Amount

Percentage of the present value of the scheme 
liabilities

2021  
£’000

(9,005)

8,790

(215)

503

6%

(10)

–

2020  
£’000

(9,225)

8,267

(958)

493

6%

6

–

2019  
£’000

(8,285)

7,745

(540)

812

10%

780

9%

2018 
 £’000

(7,848)

6,846

(1,002)

(593)

(9%)

98

1%

2017 
 £’000

(12,731)

11,013

(1,718)

484

4%

118

1%

No assets are invested in the Group’s own financial instruments, properties or other assets used by the Group.

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27. Notes to the cash flow statement

Operating profit from continuing operations

Depreciation of property, plant and equipment

Depreciation of right-of-use assets

Amortisation and impairment of other intangible assets

Share-based payments

Movement in contingent deferred consideration

Research and development tax credit

Net pension credit

Other non-cash items

Operating cash flows before movements in working capital

Increase in receivables

Increase/(decrease) in payables

Net cash from operating activities before tax

Net tax paid

Net cash from operating activities

Net cash from operating activities before tax can be analysed as follows:

Continuing operations 

28. Analysis of net cash

Cash and cash equivalents (Note 17)

Net cash

Analysis of changes in net cash

Opening net cash

Net decrease in cash and cash equivalents

Effect of foreign exchange rate changes

Closing net cash

2021  
£’000

8,888

650

985

1,980

1,078

(67)

(204)

(29)

874

14,155

(3,093)

4,472

15,534

(1,645)

13,889

2021  
£’000

15,534

2021 
 £’000

5,924

5,924

2021  
£’000

9,520

(3,430)

(166)

5,924

2020  
£’000

9,108

734

1,059

2,289

1,339

(815)

(214)

(30)

552

14,022

(255)

(7,461)

6,306

(845)

5,461

2020 
£’000

6,306

2020 
 £’000

9,520

9,520

2020  
£’000

16,463

(6,976)

33

9,520

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Financial Statements

Notes to the Financial Statements continued

29. Contingent liabilities
The Company and its subsidiaries have provided performance guarantees issued by its banks on its behalf, in the ordinary course of 
business, totalling £1.2m (2020: £0.1m). These are not expected to result in any material financial loss and the likelihood of using these 
guarantees is assessed as remote.

As disclosed in Note 33, Tribal Holdings Limited, Tribal Dynamics Limited , Tribal Dynamics Holdings Limited, Semestry Limited and 
International Graduate Insight Group Limited have taken advantage of the exemption available under Section 394A/479A of the 
Companies Act 2006 in respect of the requirements for audit. As a condition of the exemption, the Company has guaranteed the 
year-end liabilities of these subsidiaries until they are settled in full. The liabilities of the subsidiaries at the year-end were £60,736,000 
(2020: £46,027,000). These are inclusive of intercompany liabilities.

30. Financial instruments
Capital risk management

The Group manages its capital to ensure the entities in the Group will be able to continue as going concern, while maximising the return 
to stakeholders through the optimisation of the debt and equity balance. The capital structure of the Group consists of cash and cash 
equivalents (see Note 17) and equity attributable to equity holders of the parent, comprising issued capital, reserves and retained 
earnings as disclosed in consolidated statement of changes in equity and Notes 23 and 24. 

Gearing ratio

The gearing ratio at the year-end is as follows:

Net cash

Equity

Net cash to equity ratio

Significant accounting policies

2021 
£’000

5,924

46,340

12.8%

2020 
£’000

9,520

38,218

24.9%

Details of the significant accounting policies and methods adopted, including the criteria for recognition, the basis of measurement 
and the basis on which income and expenses are recognised, in respect of each class of financial asset, financial liability and equity 
instrument are disclosed in Note 1 to the financial statements.

 Categories of financial instruments

The Directors consider that the book value of the financial assets and liabilities is equal to their fair value. 

31 December 2021

Financial assets

Cash and cash equivalents

Trade receivables and other receivables*

Financial liabilities

Trade payables and other payables**

Accruals

Deferred contingent consideration

Financial 
assets  
measured at 
amortised cost 
£’000

Financial 
 Liabilities  
measured at 
amortised cost 
£’000

Financial 
 Liabilities  
measured  
at FVTPL 
£’000

5,924

6,135

12,059

–

–

–

–

–

–

–

1,576

9,253

–

10,829

–

–

–

–

–

1,083

1,083

Total  
£’000

5,924

6,135

12,059

1,576

9,253

1,083

11,912

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31 December 2020

Financial assets

Cash and cash equivalents

Trade receivables and other receivables*

Financial liabilities

Trade payables and other payables**

Accruals

Deferred contingent consideration

Financial  
assets  
measured at 
amortised cost 
£’000

Financial  
Liabilities  
measured at 
amortised cost 
£’000

Financial  
Liabilities  
measured 
at FVTPL 
£’000

9,520

7,883

17,403

–

–

–

–

–

–

–

2,138

7,480

–

9,618

–

–

–

–

–

1,392

1,392

* 

Excluding amounts that relate to non-financial instruments of tax, prepayments and contract assets.

** 

Excluding amounts that relate to non-financial instruments of tax

The above tables have been stated at undiscounted values with the exception of the 2021 and 2020 contingent deferred 
consideration amounts. The undiscounted value of the contingent deferred consideration is £1,267,000 (2020: £1,476,000)  
versus a discounted value of £1,083,000 (2020: £1,392,000).

In addition the Group’s financial liabilities held at fair value, are categorised by the following valuation methodology:

• 

• 

• 

Level 1 : fair value derived from quoted prices in active markets for identical assets or liabilities

Level 2 : fair value derived from observable inputs other than quoted prices included in Level 1

Level 3 : fair value derived from inputs for the asset or liability that are not based on observable market data

31 December 2021

Financial liabilities at fair value

Deferred contingent consideration

31 December 2020

Financial liabilities at fair value

Deferred contingent consideration

Level 1
 £’000

–

–

Level 1
 £’000

–

–

Level 2
£’000

–

–

Level 2
£’000

–

–

Level 3 
£’000

1,083

1,083

Level 3 
£’000

1,392

1,392

For the movement in deferred contingent consideration please refer to note 20.

There are no financial assets held at fair value (2020: £nil).

Total 
£’000

9,520

7,883

17,403

2,138

7,480

1,392

11,010

Total 
£’000

1,083

1,083

Total 
£’000

1,392

1,392

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Financial Statements

Notes to the Financial Statements continued

30. Financial instruments continued 
Financial risk management objectives

Treasury management is led by the Group finance team, which is responsible for managing the Group’s exposure to financial risk.  
It operates within a defined set of policies and procedures reviewed and approved by the Board. This includes both foreign exchange 
risk and interest rate risk. The Group’s exposure to interest rate fluctuations on its interest-bearing assets and liabilities is selectively 
managed, using interest rate swaps where appropriate. This is an ongoing risk and the Board will continue with this policy. The Group 
does not enter into or trade financial instruments, including derivative financial instruments, for speculative purposes. No interest rate 
swaps were in place at 31 December 2021 (2020: none).

Market risk

As the Group’s international activities grow, its exposure to overseas markets also increases in non-core territories outside of the UK 
and Australasia. There have been no other significant changes to the Group’s exposure to market risk, or the manner in which it manages 
and measures the risk.

Foreign currency risk management

The Group undertakes an increasing number of transactions denominated in foreign currencies. Here, exposures to exchange rate 
fluctuations arise. Exchange rate exposures are managed within approved policy parameters and the Group enters into forward foreign 
exchange contracts where appropriate. No forward contracts were in place at 31 December 2021 (2020: none).

The carrying amounts of the Group’s foreign currency denominated monetary assets and monetary liabilities at the reporting date are  
as follows:

Euros

Australian dollar

United States dollar

Saudi Arabian riyal

South African rand

New Zealand dollar

Canadian dollar

Philippine peso

United Arab Emirates dirham

Malaysian ringgit

Bahraini dinar

Singapore dollar

Assets

Liabilities

31 December 2021 
£’000

31 December 2020 
£’000

31 December 2021 
£’000

31 December 2020
£’000

333

2,051

1,212

89

–

671

78

185

931

424

207

926

153

4,666

582

88

84

1,008

722

256

265

479

350

19

7,107

8,672

1

13

262

–

–

–

–

–

–

–

–

55

331

6

–

149

–

–

2

2

1

–

–

8

–

168

Foreign currency sensitivity analysis

The Group is primarily exposed to the following currencies: US dollar, euro, Australian dollar, New Zealand dollar, Singapore dollar, 
Canadian dollar, United Arab Emirates dirham, Philippine peso, Bahraini dinar and Malaysian ringgit.

If sterling were to strengthen or weaken by 10% against the relevant foreign currencies, the balances in the table above would give rise 
to an increase/reduction in profit of £738,000 (2020: £847,000). This sensitivity analysis includes only outstanding foreign currency 
denominated monetary items and adjusts their translation at the period-end for a 10% change in foreign currency rates.

10% represents management’s assessment of the reasonably possible change in foreign exchange rates.

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 Interest rate risk management

The Group is exposed to interest rate risk because entities hold cash deposits. Hedging activities are evaluated regularly to align with 
interest rate views and defined risk appetite, ensuring the most cost-effective hedging strategies are applied. There are no hedges in 
place as at 31 December 2021 (2020: nil).

The Group’s exposure to interest rates on financial assets and financial liabilities are detailed in the liquidity risk management section of  
this note.

Credit risk management

The Group’s principal financial assets are cash and cash equivalents and trade and other receivables. The Group’s credit risk is relatively 
low because a high proportion of trade and other receivables have a sovereign or close to sovereign rating. Of the total trade receivables 
balance at the end of the year there were three customers (2020: nil) who held balances outstanding of more than 5% (2021 £1.2m; 
2020: £nil).

Trade receivables and contract assets

The Group applies the IFRS 9 simplified approach to measuring expected credit losses which uses a lifetime expected loss allowance 
for all trade receivables and contract assets. 

To measure the expected credit losses, trade receivables and contract assets have been grouped based on shared credit risk 
characteristics and the days past due. The contract assets relate to unbilled work in progress and have substantially the same risk 
characteristics as the trade receivables for the same type of contracts. The Group has therefore concluded that the expected loss 
rates for trade receivables are a reasonable approximation of the loss rates for the contract assets. 

The expected loss rates are based on the payment profiles of sales over a period of 36 months before 31 December 2021 or  
31 December 2020 respectively and the corresponding historical credit losses experienced within this period. The historical loss rates 
are adjusted to reflect current and forward-looking information affecting the ability of the customers to settle the receivables. In the 
absence of any seasonality to the business, 2% increase in defaults was considered appropriate and supportable as the risk of credit 
losses is relatively low.

Before applying the expected loss rate percentage to each respective ageing category of trade receivables an assessment of specific 
customers has occurred and these amounts have been excluded from the general loss allowance. The expected credit loss for these 
customers is separately assessed (using the same logic as above) and relates to customers where the probability of default is higher.

On that basis, the loss allowance as at 31 December 2021 and 31 December 2020 was determined as follows for both trade 
receivables and contract assets:

31 December 2021 £’000

Current

30–60

61–90

91–180

Expected loss rate

Trade receivables

Contract assets

General loss allowance

1%

5,024

7,373

68

8%

241

–

19

33%

123

–

41

16%

134

–

21

31 December 2020 £’000

Current

30–60

61–90

91–180

Expected loss rate

Trade receivables

Contract assets

General loss allowance

1%

5,669

3,973

67

4%

760

–

29

6%

205

–

13

7%

801

–

55

180+

36%

107

–

38

180+

25%

266

–

67

 Total 

5,629

7,373

187

 Total 

7,701

3,973

231

The expected credit losses on trade receivables and contract assets have been calculated using the simplified approach.  
A reconciliation of closing loss allowances for trade receivables and contract assets as at 31 December 2021 to the opening loss 
allowances is in Note 16.

Impairment losses on trade receivables and contract assets are presented as net impairment losses within operating profit. 
Subsequent recoveries of amounts previously written off are credited against the same line item.

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Financial Statements

Notes to the Financial Statements continued

30. Financial instruments continued
Other financial assets at amortised cost

Other financial assets at amortised cost include, loans to related parties and key management personnel and other receivables.  
The loss allowance for other financial assets at amortised cost as at 31 December 2021 was £nil (2020: £nil).

Contract risk management

Contract assets inherently have some contractual risks associated with them related to the specific and ongoing risks in each individual 
contract with a customer.

Liquidity risk management

The Group manages liquidity risk by maintaining adequate cash reserves and banking facilities, and by continuously monitoring  
forecast and actual cash flows. The Group has access to committed financing facilities; being a short-term UK overdraft facility of 
£2.0m and a short-term AUS overdraft facility of $2.0m. The total unused amount was £2.0m and $2.0m at the balance sheet date 
and no interest is being incurred on this balance (2020: £nil). The Group expects to meet its obligations from operating cash flows. 
The Group also had cash balances at 31 December 2021 of £5.9m (2020: £9.5m) as detailed in Note 17. Interest is received on this at 
applicable bank rates.

On 21 January 2020 the Group entered into a three-year £10m multi-currency revolving facility with HSBC with the option to extend to  
a further two years. The first option to extend was approved by HSBC on 15 March 2021, the second extension was approved by HSBC 
on 5 January 2022, effective 21 January 2022. The loan was fully drawn down in 2021 and repaid in full before 31 December 2021.  
The facility was put in place to cover general corporate and working capital requirements of the Group. 

31. Related party disclosures
Transactions between the Company and its subsidiaries, which are related parties, have been eliminated on consolidation and are not 
disclosed in this note. 

On 28 June 2021, Tribal Group plc (the Company) granted nil-cost options over a total of 479,591 Ordinary Shares (representing 
approximately 0.20% of the Company’s issued shares) to Mark Pickett (275,510) and Diane McIntyre (204,081) under the terms of 
its 2010 Long-Term Incentive Plan. This award has been granted subject to performance conditions based on the Group’s Adjusted 
Operating Profit for the years ending 31 December 2021, 2022 and 2023. The options may not be exercised before 28 June 2024.

The remuneration of the key management personnel of the Group is set out below in aggregate for each of the categories specified 
in IAS 24 ‘Related Party Disclosures’. The members of the Group Board and the Group’s Executive Board are considered to be the key 
management personnel of the Group. 

Remuneration of key management personnel

Salaries and short-term employee benefits

Termination benefits

Share-based payments

2021  
£’000

2,524

26

732

3,282

2020  
£’000

2,874

70

901

3,845

Included within Directors’ salaries and short-term employee benefits are pension costs of £26,000 (2020: £25,000) in respect of 
accruals and payments made to one (2020: one) Director’s individual defined contribution pension schemes. Included within share-
based payments are amounts paid on dividends on share options that have met performance conditions. Disclosures on Directors’ 
remuneration, share options, long-term incentive schemes, and pension contributions are contained in the Directors’ remuneration 
section within the audited part of the Remuneration report on pages 51 to 55 and form part of these audited financial statements. 
Arrangements with the Group’s pension schemes are set out in Note 26.

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32. Acquisition of subsidiary
On 1 April 2021, Tribal Group plc acquired 71.25% of the issued share capital of Semestry Limited (Semestry), a company incorporated 
in the UK that is a leading supplier of cloud based scheduling and timetabling software to the higher education market. On 4 May 2021, 
the Group acquired the remaining 28.75 %.

The Acquisition expands Tribal’s product portfolio, adding Scheduling and Timetabling capability to the Group’s Tribal Edge ecosystem of 
Higher Education solutions; this provides additional upsell opportunity to the Group’s existing and new customers as well as cross-sell 
opportunities for Tribal’s existing applications into Semestry’s existing customer base.

This transaction has been accounted for by the acquisition method of accounting. This comprises an initial cash consideration of 
£4.5m and a deferred contingent cash consideration of £1.5m (the discounted figure at acquisition being £1.1m) which is payable on 
the annual recurring revenue (ARR) growth of the acquired business. As per the Sale and Purchase agreement, deferred contingent 
consideration can be satisfied over a two year period from completion. The first payment of £854,000 was made in October 2021 after 
review of the ARR growth in the period to September 2021.

The carrying amount of each class of Semestry Limited’s assets before combination is set out below

:

Intangible assets

Tangible assets

Trade and other receivables

Cash and cash equivalents

Trade and other payables

Contract liabilities

Deferred tax liabilities

Net assets/(liabilities) acquired

Goodwill arising on acquisition

Consideration – Satisfied by

Initial cash consideration

Deferred contingent consideration

Book value 
£’000

Fair value 
adjustments 
£’000

Acquisition 
adjustments 
£’000

Provisional 
fair value
£’000

871

14

357

317

(173)

(466)

–

920

–

(14)

46

–

(52)

–

–

(20)

2,874

3,745

–

–

–

–

(546)

2,328

–

403

317

(225)

(466)

(546)

3,228

2,383

4,466

1,145

5,611

The initial consideration paid to Semestry was satisfied through existing cash balances. The acquisition led to a net cash out-flow taking 
into account the cash acquired of £4,149,000.

Intangible assets arising on acquisition are in respect of customer relationships and contracts £1.0m and software £1.9m, together 
with £0.9m of assets that relate to the net book value of the capitalised development costs of the Semestry product.

The goodwill arising on acquisition is attributable to synergies, the assembled workforce, and potential relationships.

Semestry Limited contributed revenue of £1.1m and operating profit of £0.7m to the Group for the period between the date of 
acquisition and the balance sheet date. Acquisition related costs amounted to £0.7m and have been expensed through the income 
statement.

Had the acquisition occurred on 1 January 2021, the Group’s revenue would have increased by £0.3m and its operating profit increased 
by £0.1m. 

Tribal Group incorporated a Dutch legal entity on 14 September 2021 (Semestry Netherlands BV) for the purpose of acquiring the 
assets and business of Eveoh BV on 1 October 2021. Eveoh BV is a supplier of cloud timetabling software to the higher education 
market. The software allows institutions to publish personalised student and staff timetables, via the web or their mobile device and is 
currently in use at more than forty institutions in Europe and the UK. 

The software will be integrated with the recently acquired Semestry timetabling and scheduling solutions and will be applicable across 
Tribal’s extensive customer base, as universities seek to increase engagement with their students and offer more personalised 
experiences. 

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Notes to the financial statements continued

Notes to the Financial Statements continued

32. Acquisition of subsidiary continued

The transaction has been accounted for by the acquisition method of accounting. This comprises an initial cash consideration of £0.1m 
and a deferred contingent cash consideration of £0.7m (the discounted figure at acquisition being £0.5m) which is payable on the 
annual recurring revenue (ARR) growth of the acquired business. Deferred contingent consideration is expected to be satisfied in 2021 
and 2022.

The carrying amount of each class of Eveoh BV assets before combination is set out below:

Intangible assets

Tangible assets

Trade and other payables

Contract liabilities

Deferred tax liabilities

Net assets/(liabilities) acquired

Goodwill arising on acquisition

Consideration – Satisfied by

Initial cash consideration

Deferred contingent consideration

Book value 
£’000

Fair value 
adjustments 
£’000

Acquisition 
adjustments 
£’000

Provisional 
fair value
£’000

9

(126)

–

(117)

–

(9)

(17)

–

–

(26)

720

–

–

(197)

523

720

–

(17)

(126)

(197)

380

160

46

494

540

The initial consideration paid was satisfied through existing cash balances. The acquisition led to a net cash out-flow.

Intangible assets arising on acquisition are in respect of customer relationships and contracts £298,000 and software £422,000.

The goodwill arising on acquisition is attributable to synergies, the assembled workforce, and potential relationships.

Semestry Netherlands BV contributed revenue of £74,000 and operating loss of £25,000 to the Group for the period between the 
date of acquisition and the balance sheet date. Acquisition related costs amounted to £145,000 and have been expensed through 
the income statement.

33. Subsidiaries
The Group consists of a Parent Company (limited by shares) Tribal Group plc, incorporated and domiciled in England and Wales 
and a number of subsidiaries held directly and indirectly by Tribal Group plc, which operate and are incorporated around the world. 
Tribal Education Limited operates branches in New Zealand, Hungary, and Abu Dhabi. Tribal Group Pty Limited operates a branch out 
of Singapore.

Tribal Group plc has guaranteed the liabilities of Tribal Holdings Limited, Tribal Dynamics Limited, Tribal Dynamics Holdings Limited, 
Semestry Limited and International Graduate Insight Group Limited in order that they qualify for the exemption from audit under  
Section 394A/479A of the Companies Act 2006 in respect of the year ended 31 December 2021.

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119

Information about the composition of the Group at the end of the reporting period is as follows:

Name of entity

Address of the registered office

Tribal Education 
 Limited

Kings Orchard, 1 Queen Street, Bristol, BS2 0HQ, UK

Nature of business

Education related systems 
and solutions

Proportion 
of Ordinary 
Shares held 
directly by 
Parent (%)

 Proportion 
of Ordinary 
Shares  
held by the 
Group (%)

100%

100%

Tribal Holdings Limited

Kings Orchard, 1 Queen Street, Bristol, BS2 0HQ, UK

IP holding Company

100%

International Graduate 
Insight Group Limited

Kings Orchard, 1 Queen Street, Bristol, BS2 0HQ, UK

Tribal Dynamics Limited Kings Orchard, 1 Queen Street, Bristol, BS2 0HQ, UK

Educational consultancy 
services

Education related systems 
and solutions

–

–

100%

100%

100%

Tribal Dynamics  
Holdings Limited

Kings Orchard, 1 Queen Street, Bristol, BS2 0HQ, UK

Dormant Company

100%

100%

Semestry Limited

Netherdale Industrial Estate, Galashiels, TD1 3EY, UK

Education related systems 
and solutions

Education related systems 
and solutions

100%

100%

100%

100%

Lulofsstraat 55, Unit 39, The Hague, NL

Semestry Netherlands 
BV

Human Edge Software 
Corporation PTY 
Limited

West 7–8 Federal Mills Park, 3–35 Mackey Street, Geelong, 
North Victoria, 3215, Australia

Education related systems 
and solutions

Tribal Campus  
PTY Limited

Tribal Group  
PTY Limited

West 7–8 Federal Mills Park, 3–35 Mackey Street, Geelong, 
North Victoria, 3215, Australia

Education related systems 
and solutions

West 7–8 Federal Mills Park, 3–35 Mackey Street, Geelong, 
North Victoria, 3215, Australia

Education related systems 
and solutions

Callista Software 
Services PTY Limited

West 7–8 Federal Mills Park, 3–35 Mackey Street, Geelong, 
North Victoria, 3215, Australia

Education related systems 
and solutions

–

–

–

–

100%

100%

100%

100%

Tribal Middle East  
WLL Limited

Municipality 3457, Building 1398, Road 4626, Area 346, Sea 
Front, Manama, Kingdom of Bahrain

Education related systems 
and solutions

100%

100%

Tribal Group  
(Malaysia) SDN

12th floor, Menara Symphony, No 5, Jalan Professor  
Khoo Kay Kim, Seksyen 13, 46200 Petaling Jaya,  
Selangor Darul Ehsan, Malaysia

Education related systems 
and solutions

Tribal Systems  
Canada Limited

1750–1755 West Georgia Street, PO Box 11125, Vancouver, 
BC V6E 3PE, Canada

Education related systems 
and solutions

Human Edge Software 
Philippines INC

Units 1001,1005,1006, 10th floor Cyberpod One, Eton 
Centris, Barangay Pinahan, Quezon City, Philippines 1100

Education related systems 
and solutions

Class Measure Inc

100 Tower Park Drive, Suite A, Woburn MA 01801, USA

Educational  
consultancy services

Class Measures 
Limited

Kings Orchard, 1 Queen Street, Bristol, BS2 0HQ, UK

Dormant Company

Tribal Group Asset  
Co Pty Limited

West 7–8 Federal Mills Park, 3–35 Mackey Street, Geelong, 
North Victoria, 3215, Australia

Dormant Company

–

–

–

–

–

–

100%

100%

100%

100%

100%

100%

34. Post balance sheet events
On 21 January 2020 the Group entered into a three-year £10m multi-currency revolving facility with HSBC with the option to extend to  
a further two years. The first option to extend was approved by HSBC on 15 March 2021, the second extension was approved by HSBC 
on 5 January 2022, effective 21 January 2022. The loan was fully drawn down in 2021 and repaid in full before 31 December 2021.  
The facility was put in place to cover general corporate and working capital requirements of the Group. 

Tribal Group plc

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Financial Statements

Company only Balance Sheet
As at 31 December 2021

Fixed

Investments

Right of use assets

Total fixed assets

Current assets

Debtors

Deferred tax assets

Cash at bank and in hand

Total current assets

Total assets

Creditors: amounts falling due within one year

Net current liabilities

Total assets less current liabilities

Creditors: amounts falling due after one year

Net assets

Capital and reserves

Called up share capital

Share premium

Merger reserve

Own share reserve

Share-based payment reserve

Retained earnings:

At 1 January 

Loss for the year attributable to the owners

Equity dividend paid

Other changes in retained earnings

At 31 December 

Equity shareholders’ funds

Note

37

38

39

40

40

41

42

42

42

42

42

42

42

42

42

2021 
 £’000

84,762

169

84,931

7,705

1,279

5

8,989

93,920

(43,534)

(34,545)

50,386

(108)

50,278

10,519

18,961

11,304

(326)

7,455

6,023

(1,230)

(2,505)

77

2,365

2020 
 £’000

77,774

–

77,774

6,732

878

23

7,633

85,407

(35,767)

(28,134)

49,640

–

49,640

10,285

15,951

11,304

(856)

6,933

9,145

(919)

(2,254)

51

6,023

50,278

49,640

Notes 35 to 45 form part of these financial statements.

The financial statements on pages 120 to 126 of Tribal Group plc (registered number 04128850) were approved by the Board of 
Directors and authorised for issue on 16 March 2022. They were signed on its behalf by:

Richard Last 

Director 

Mark Pickett

Director

 
 
 
 
 
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121

Company only Statement of Changes in Equity

Called 
up share 
capital 
£’000

Note

Share 
premium 
£’000

Merger 
reserve 
£’000

Own share 
reserve 
£’000

Share-
based 
payment 
reserve 
£’000

Retained 
earnings 
£’000

Total 
equity 
£’000

At 1 January 2020

9,979

15,539

11,304

(856)

6,036

9,145

51,147

Loss and total comprehensive expense  
for the year

Issue of share capital

Share options exercised

Equity dividend paid

Credit to equity for share-based payments

Foreign exchange differences on  
share-based payments

Tax on credit to equity for  
share-based payments

23

11

22

22

–

239

67

–

–

–

–

–

–

412

–

–

–

–

Contributions by and distributions to owners

306

412

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

(479)

(919)

–

–

(919)

239

–

–

(2,254)

(2,254)

1,339

37

–

–

–

51

1,339

37

51

897

(2,203)

(588)

At 1 January 2021

10,285

15,951

11,304

(856)

6,933

6,023

49,640

Loss and total comprehensive expense  
for the year

Issue of share capital

Share options exercised

Equity dividend paid

Credit to equity for share-based payments

Foreign exchange differences on  
share-based payments

Tax on credit to equity for  
share-based payments

23

11

22

22

–

–

234

3,010

–

–

–

–

–

–

–

–

–

–

Contributions by and distributions to owners

234

3,010

–

–

–

–

–

–

–

–

At 31 December 2021

10,519

18,961

11,304

–

–

–

–

530

(530)

(1,230)

(1,230)

–

–

3,244

–

–

–

–

–

530

(326)

–

(2,505)

(2,505)

1,078

(26)

–

–

1,078

(26)

–

77

77

522

(2,428)

1,868

7,455

2,365

50,278

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Tribal Group plc

122

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Notes to the Company Balance Sheet

35. Significant accounting policies
Tribal Group plc is a public limited company incorporated and domiciled in England and Wales.

The separate financial statements of the Company are presented as required by the Companies Act 2006. The Company meets  
the definition of a qualifying entity under FRS 100 (Financial Reporting Standard 100) issued by the Financial Reporting Council.  
As permitted by FRS 101, the Company has taken advantage of the disclosure exemptions available under that standard in relation 
to share-based payment, financial instruments, capital management, presentation of comparative information in respect of certain 
assets, presentation of a cash flow statement and certain related party transactions.

Where required, equivalent disclosures are given in the consolidated financial statements.

The financial information has been prepared on the going concern and historical cost basis. The principal accounting policies adopted 
are the same as those set out in Note 1 to the consolidated financial statements except as noted below.

Investments in subsidiaries are stated at cost less, where appropriate, provisions for impairment.

36. Loss for the year
As permitted by section 408 of the Companies Act 2006, the Company has elected not to present its own profit and loss account for  
the year. The loss for the Company (before dividends paid) amounted to £1.2m (2020: £0.9m). Dividends paid amounted to £2,505,000 
(2020: £2,254,000). The independent auditors’ remuneration for audit services to the Company was £161,000 (2020: £150,000).

37. Investments

Cost

At 1 January 2020

Capital contribution relating to share-based payments

Additional investment in subsidiary

At 31 December 2020 and at 1 January 2021

Capital contribution relating to share-based payments

Acquisition of subsidiary

Additional investment in subsidiary

At 31 December 2021

Shares in subsidiary 
undertakings  
£’000

Long-term  
loans  
£’000

22,682

626

218

23,526

741

6,151

96

30,514

54,248

–

–

54,248

–

–

–

54,248

Total  
£’000

76,930

626

218

77,774

741

6,151

96

84,762

Long-term loans are treated as investments as they are non repayable.

As Tribal Group plc grants share options to employees in subsidiary companies, a notional capital contribution is created in the books of 
the relevant subsidiary undertaking. This is treated as an investment by Tribal Group plc.

The Directors have considered the value of the above investments and are satisfied that the aggregate value of each investment is not 
less than its carrying value. The investments in subsidiaries are all stated at cost less provision.

Details of the Company’s subsidiaries are given in Note 33 to the consolidated financial statements.

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Tribal Group plc

123

38. Debtors

Amounts owed by Group undertakings

Other debtors

Current tax

2021  
£’000

7,472

233

–

7,705

2020  
£’000

6,449

180

103

6,732

All amounts owed by Group undertakings are unsecured and have no fixed repayment date. No interest is charged and amounts are 
repayable on demand. All debtors fall due within one year. 

The Company has applied the IFRS 9 simplified approach to measuring expected credit losses using a lifetime expected credit loss 
provision for Group receivables. The Parent Company has guarantees in place for its UK subsidiaries, and management have assessed 
each entity’s ability to repay amounts owed. As a result, no expected credit loss has been recognised.

39. Deferred tax asset

Deferred taxation 

At start of year

Charge to income statement

Items taken directly to equity

At end of year

The deferred tax asset is analysed as follows:

Share schemes

Other temporary differences

2021  
£’000

878

356

45

1,279

2021  
£’000

194

1,085

1,279

2020  
£’000

855

38

(15)

878

2020  
£’000

148

730

878

Included in other temporary differences are deferred tax assets of £1,047,000 (2020: £714,000) relating to tax losses carried forward 
and other timing differences of £38,000 (2020: £16,000).

Deferred tax assets are all non-current assets.

40. Creditors
Amounts falling due within one year

Amounts owed to Group undertakings

Trade and other creditors

Accruals

Lease liabilities

Contingent deferred consideration provision (see note 20)

2021  
£’000

41,778

161

425

87

1,083

43,534

2020  
£’000

33,772

199

404

–

1,392

35,767

All amounts owed to Group undertakings are unsecured and have no fixed repayment date. No interest is charged and amounts are 
repayable on demand.

Tribal Group plc

124

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Notes to the Company Balance Sheet continued 

40. Creditors continued
Amounts falling due after one year

Lease liabilities

Other liabilities

41. Called up share capital

Allotted, called up and fully paid

At beginning of the year

Issued during the year

At end of the year

2021  
£’000

89

19

108

2021 
 number

2021  
£’000

2020 
 number

205,698,309

4,676,064

210,374,373

10,285

234

199,579,784

6,118,525

10,519

205,698,309

2020  
£’000

–

–

–

2020 
£’000

9,979

306

10,285

The Company has one class of Ordinary Shares of 5p each which carry no right to fixed income.

4,676,064 shares were issued during the year in order to satisfy exercises of share-based payment schemes. The exercise costs of 5p, 
79.6p and 80p per share for the LTIPs resulted in cash receipts of £3.2m. 

Details of options in respect of shares outstanding at 31 December 2021 are as follows:

Employee share option schemes:

Number outstanding 
‘000

Exercise price 
payable

Date from which 
exercisable

2016 LTIP

2019 LTIP

2020 LTIP

2020 LTIP

2021 LTIP

2017 LTIP (inc CSOP)

2018 LTIP (inc CSOP)

2019 LTIP (inc CSOP)

2019 LTIP (inc CSOP)

2019 SAYE

Total Tribal Group plc share option schemes

75

716

1,958

1,311

479

4,539

1,127

844

1,382

300

3,653

877

9,069

£0.05

£0.05

£0.05

£0.05

£0.05

£0.80

£0.796

£0.71

June 2019

June 2022

July 2023

July 2021

June 2024

July 2020

March 2021

June 2022

£0.615

September 2022

£0.582

November 2022

Details of share-based payments are given in Note 22 to the consolidated financial statements.

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Financial Statements

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125

42. Share premium and other reserves

At 31 December 2019 and 1 January 2020

Loss for the year

Equity dividend paid

Share options exercised

Charge to equity for share-based payments

Foreign exchange differences on share-based payments

Tax on charge to equity for share-based payments

Merger 
reserve  
£’000

11,304

Share 
premium 
reserve 
 £’000

15,539

Own share 
reserve 

£’000

(856)

Share-based 
payment 
reserve  
£’000

6,036

–

–

–

–

–

–

–

–

412

–

–

–

–

–

–

–

–

–

–

–

(479)

1,339

37

–

At 31 December 2020 and 1 January 2021

11,304

15,951

(856)

6,933

Loss for the year

Issue of share capital

Equity dividend paid

Share options exercised

Charge to equity for share-based payments

Foreign exchange differences on share-based payments

Tax on charge to equity for share-based payments

–

–

–

–

–

–

–

–

3,010

–

–

–

–

–

–

–

–

530

–

–

–

–

–

–

(530)

1,078

(26)

–

At 31 December 2021

11,304

18,961

(326)

7,455

Retained 
earnings
 £’000

9,145

(919)

(2,254)

–

–

–

51

6,023

(1,230)

–

(2,505)

–

–

–

77

2,365

The merger reserve of £11.3m (2020: £11.3m) relates to the premium arising on shares issued subject to the provisions of  
section 612 of the Companies Act 2006.

The own share reserve of £(0.3)m (2020: £(0.9)m) represents the cost of 318,692 shares (2020: 827,692) in Tribal Group plc held by 
the Employee Share Ownership Trust (EBT) to satisfy certain options under the Group’s share option schemes. During 2021 509,000 
shares were sold from the EBT to satisfy options granted in 2020 under the LTIP Scheme (see note 22).

The retained earnings reserve is distributable.

43. Contingent liabilities
A cross-guarantee exists between Group companies in respect of bank facilities which was £nil as at 31 December 2021 (2020: £nil).

In addition the Company and its subsidiaries have provided performance guarantees issued by its bank on its behalf in the ordinary 
course of business, totalling £1.2m (2020: £0.1m). They are not expected to result in any material financial loss These are not expected 
to result in any material financial loss and the likelihood of using these guarantees is assessed as remote.

As disclosed in Note 33, Tribal Holdings Limited, Tribal Dynamics Limited, Tribal Dynamics Holdings Limited, Semestry Limited and 
International Graduate Insight Group Limited have taken advantage of the exemption available under Section 394A/ 479A of the 
Companies Act 2006 in respect of the requirements for audit. As a condition of the exemption, the Company has guaranteed the  
year-end liabilities of these subsidiaries until they are settled in full. The liabilities of the subsidiaries at the year-end were  
£60,735,758 (2020: £46,026,750). These are inclusive of intercompany liabilities.

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Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Notes to the Company Balance Sheet continued

44. Financial Instruments
All Company risks are aligned to those of the Group. Details of the risks relating to the Group are given in Note 30 to the consolidated  
financial statements.

31 December 2021

Financial assets

Cash

Debtors*

Financial liabilities

Creditors

Deferred contingent consideration

31 December 2020

Financial assets

Cash

Debtors*

Financial liabilities

Creditors

Deferred contingent consideration

Financial assets 
measured at 
amortised cost 
£’000

Financial liabilities 
measured at 
amortised cost 
£’000

Financial liabilities 
measured at  
FVTPL  
£’000

5

7,502

7,507

–

–

–

–

–

–

42,451

–

42,451

–

–

–

–

1,083

1,083

Financial assets 
measured at 
amortised cost 
£’000

Financial liabilities 
measured at 
amortised cost 
£’000

Financial liabilities 
measured at  
FVTPL  
£’000

23

6,469

6,492

–

–

–

–

–

–

34,375

–

34,375

–

–

–

–

1,392

1,392

Total 
£’000

5

7,502

7,507

42,451

1,083

43,534

Total 
£’000

23

6,469

6,492

34,375

1,392

35,767

*  

Excluding amounts that relate to non-financial instruments of prepayments. 

45. Staff numbers and costs
The average monthly number of persons employed (including all Directors) under contracts of service by the Company during the year 
was as follows:

The aggregate payroll costs of these persons were as follows:

Wages and salaries

Social security costs

Other pension costs

Share option charge

2021 
 Number

3

2021 
 £’000

1,034

81

32

387

1,534

2020 
 Number

3

2020 
 £’000

849

56

25

369

1,299

Cost of Directors’ emoluments were incurred by the Company and are included in the Remuneration report on pages 51 to 55.

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Governance
Financial Statements

Tribal Group plc

127

Company Information

Tribal Group plc
Registered in England and Wales  
Company number: 04128850

Registered office 
Kings Orchard 
1 Queen Street 
Bristol 
BS2 0HQ

T: 0845 123 6001 
E: info@tribalgroup.com 
www.tribalgroup.com

Company Secretary
Diane McIntyre

Stockbrokers
Investec Bank plc  
2 Gresham Street 
London  
EC2V 7QP 

Financial adviser
Investec Bank plc 
30 Gresham Street 
London 
EC2V 7QP

Principal bankers 
Lloyds Bank  
PO Box 112 
Canon’s House  
Canon’s Way  
Bristol 
BS1 5LL 

Independent auditors 
BDO LLP  
Bridgewater House  
Counterslip 
Bristol 
BS1 6BX

Solicitors
Taylor Wessing LLP 
5 New Street Square  
London  
EC4A 3TW

N+1 Singer Capital Markets Limited 
1 Bartholomew Lane 
London 
EC2N 2AX

HSBC Bank 
3 Temple Quay 
Bristol 
BS1 6DZ

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128

Annual Report & Accounts 2021
Strategic Report
Governance
Financial Statements

Company Information continued

Registrars
Link Group 
Unit 10 
Central Square 
29 Wellington Street 
Leeds 
LS1 4DL 

E-communications

As an alternative to receiving documents through the post, shareholders can receive important information online, including annual and 
half-year reports and notices of meetings. Registering for e-communications also enables shareholders to obtain secure online access 
to personal shareholding details, change address details and check dividend payments.

To register for e-communications, please visit 
https://www.signalshares.com

Duplicate accounts
If you receive two or more copies of the Annual Report and Accounts and/or multiple cheques for each dividend payment, 
it means that you have more than one shareholder account.

To receive just one Annual Report and Accounts and one cheque for each dividend payment, please contact the Company’s 
registrars, Link Group, on 0371 664 0445, and ask for your accounts to be amalgamated.

(Calls are charged at the standard geographic rate and will vary by provider. If you are outside the United Kingdom, please call 
+44 371 664 0445. Calls outside the United Kingdom will be charged at the applicable international rate. We are open between 
8.00 am – 4.30pm, Monday to Friday excluding public holidays in England and Wales.)

Financial calendar
Annual General Meeting

4 May 2022

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Tribal Group plc

Registered office 
Kings Orchard 
1 Queen Street 
Bristol 
BS2 0HQ

T: 0845 123 6001 
E: info@tribalgroup.com 
www.tribalgroup.com

 
 
 
 
 
 
 
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