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Trigg Mining Limited

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FY2023 Annual Report · Trigg Mining Limited
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ANNUAL RESULTS
For the year ended December 2023

MISSION is a collective of Creative and MarTech Agencies  

led by entrepreneurs who encourage an independent spirit. 

Employing over 1,100 people across 25 locations and 3 continents, 

the Group successfully combines its diverse expertise to produce 

Work That CountsTM for our Clients, whatever their ambitions. 

Creating real standout, sharing real innovation and delivering  

real growth for some of the world’s biggest brands. 

04 

Strategic Report

04 

26 

28 

32 

40 

41 

42 

Group at a Glance

Non-Executive Chair's statement

Chief Executive's review

Chief Financial Officer's review

Aims and Ambition

Principal Risks and Uncertainties

Stakeholder Engagement

44  Corporate Governance

44 

46 

51 

The Board

Directors’ Report

Corporate Governance Report

56 

Financial Statements

56 

62 

105 

108 

Independent Auditor's Report

Consolidated Financial Statements & Notes

Independent Auditor's Report: Company

Company Financial Statements & Notes

120  Additional Information

120 

Company Information & Advisors

2

3

Annual report for the year ended December 2023Annual report for the year ended December 2023Strategic Report  
Group at a glance

Too much work disappears.

This isn’t a big secret, but it does seem careless.

Our approach is different.

Everything we do is designed to get to work that makes the difference Clients  

are looking for, whatever their ambition.

We call it Work That Counts™.

So we collaborate because it does good, not because it looks good.  

(That means we listen, before we talk).  

We provide everything our Agencies need to give their Clients an advantage with 

services and innovations under one roof.  

We delve deep for insights that are all the stronger for not leaping off the page.

We eschew safety first, because that kind of work is always the first to be ignored.

We create and share innovation not as a means to impress, but for the benefit  

of our Clients.

And we stay close to our Clients, regardless of distance and circumstance.

Our approach has helped us become the kind of long term creative partner that 

consistently delivers real, sustainable growth, and we’re delighted to say that  

our Clients seem happy to have us around.

That counts, big time.

  MISSION locations

  MISSION Hubs locations

Germany
Hong Kong 
India
Malaysia
Singapore
UK
USA
Vietnam 

Argentina
Australia
Brazil
Chile
China
Colombia
Egypt
France

Germany
Guatemala
Israel
Italy
Japan
Mexico
New Zealand
Peru

Saudi Arabia
Singapore
South Africa
Spain
UAE
UK
USA

A collective of Agencies that cover all touchpoints and 
disciplines supported by centrally developed capabilities and 
incremental services to widen and deepen Client relationships.

Over

1,100 

people

Over

19

Agencies

25

locations

3

Continents

4

Annual report for the year ended December 2023

5

Annual report for the year ended December 2023Building lasting relationships

Our Agencies pride themselves on building strong, productive partnerships with Clients.  

That’s why so many brands have stayed with them for years – or even decades. As well as 

strong track records in retention, we’re also welcoming exciting new Clients. Across the year,  

our Agency acquisitions brought in some well-known and loved household names.

Client retention

Proportion of revenue earned from long-standing Clients.

53%+

5 years or more

27%

10 years or more

17%

20 years or more

6

7

Annual report for the year ended December 2023Annual report for the year ended December 2023The MISSION

Our Agencies

TO be the preferred creative partner for real business growth BY delivering Work that CountsTM 

Our Agencies are home to a rich and varied mix of talented thinkers and doers.  

All highly skilled in delivering hugely successful campaigns across every platform.

T E C H N O LO GY   
&   M O B I LI T Y

H E A LT H 
&   W E LLN E S S

B U S I N E S S   & 
C O R P O R AT E

C O N S U M E R   
&   LI F E S T Y LE

S P O R T S   & 
E N T E R TA I N M E N T

P R O P E R T Y 

M I S S I O N   ADVAN TAGE

M I S S I O N   C O M M ER C IAL

Bringing brands to life in the real 
world, through meaningful brand 
building and experiences.

Delivering strategic marketing  
for leading technology and 
automobile brands.

A brand-building pioneer,  
operating from Devon, Bristol 
and Asia.

Creators of world-class live 
experiences for over 30 years.

A psychological insights and 
behavioural solutions consultancy.

A global commercial,  
communications and content 
Agency specialising in Formula 1  
and leading high-performance sports.

A full service creative powerhouse 
with four UK offices.

A creative business that works hand 
in hand with brands and the next 
generation to build the future better.

Mezzo Labs are the data plumbers  
of martech. We create the data 
architecture that underpins 
personalised customer experience.

A leading integrated sports, fitness and 
entertainment marketing Agency.

A social media Agency dedicated  
to delivering results and pushing 
boundaries through a 'no-fluff' 
approach to social media marketing.

Providing market access support  
to pharma and medical brands.

An innovative specialist medical 
communications Agency.

Customer relationships built  
on psychological insight.

Creating effective promotions and 
new revenue streams through  
brand partnerships.

An ambitious, creative and 
commercially-minded PR Agency.

Award-winning integrated creative 
Agency in three locations. We make 
believers of your brand.

The UK’s leading integrated property 
marketing Agency.

An integrated Growth Media 
Agency – Turbine uses media  
to power your growth.

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Annual report for the year ended December 2023

9

Annual report for the year ended December 2023Making a positive change

In our ambition to become the UK’s leading, most respected Agency Group, we need to 

do just that – lead. This is never truer than when it comes to our corporate, social and 

environmental responsibility. 

Our success as a Group is measured by our financial 
growth but this is just one element of the equation.  
The difference we make to our people and future 
generations, the communities we work and live within  
and the environment that we have a responsibility  
to protect – is of equal importance.

We also have a responsibility to consider not just how we 
operate but also to share ESG insight and best practice 
across our Clients to move the brands and businesses we 
work with forward. Reaching millions of people through  
our 600 plus international Client base, that’s a lot of chances 
to make a big difference every day.

Environment

As a collective of creative Agencies, providing a range of 
marketing, advertising and consultative services, our direct 
and indirect impact on the environment is low. But we can 
always do better. We aim to reduce our environmental 
impact in the resources and energy we use, how and when 
we travel, the suppliers we select and how we work to create 
healthy operating models. 

Our People are a key part of our environmental journey 
driving behaviour change in our Agencies to reduce carbon 
impact, whether through reducing waste and energy 
consumption, travelling more responsibly or selecting 
suppliers aligned to our ambitions. 

We have been measuring greenhouse gas (GHG) emissions 
since 2019 (selected baseline year to address anomaly 
pandemic year of 2020) in order to understand our 
footprint, prioritise areas of focus and take action to 
reduce our impact. 

Ultimately, our aim is to achieve sustainable profitability 
while making a positive impact on the world. We are focused 
on delivering our ESG aspirations and targets, committed  
to being transparent on the journey and determined  
to maintaining healthy growth.

Our goals

•  Reduce emissions by 21% for 2024 and 42% 
for 2029 across Scope 1, 2 and 3 in line with 
Science-Based Targets1 and achieve net zero 
emissions by 2050

• Commit to the Business Ambition for 1.5°

•  Build Environmental Management Systems 
and action plans across our Agencies to 
address carbon emission hotspots and drive 
emissions reduction 

•  Work towards ISO 14001 certification for the 

majority of Agencies by 2026 

1 Science Based Targets are a set of goals developed by a business to 
provide it with a clear route to reduce greenhouse gas emissions. An 
emissions reduction target is defined as ‘science based’ if it is developed 
in line with the scale of reductions required to keep global warming below 
1.5’C from pre-industrial levels.

Carbon Transition Plan 

To reach these goals we have developed a Carbon Transition 
Plan – an action plan which clearly outlines how we  
will transform existing assets, operations, and business 
models to transition towards achieving net-zero by 2050.  
In preparing this plan, we have followed guidance and 
frameworks from the Carbon Disclosure Project (CDP)  
and the former Task Force on Climate-Related Financial 
Disclosures (TCFD) which has been replaced by the 
International Sustainability Standards Board (ISSB)  
two standards – IFRS S1 and IFRS S2.

Covering our management approach, climate risks  
& opportunities, governance, GHG profile and how we will 
specifically address Scope 1, 2 and 3 emissions (our carbon 
transition), our CTP will be reviewed annually to ensure we 
are assessing not just our progress against our net-zero 
target but committed action for change. 

2023 emissions 

2023 has seen total emissions remain roughly the same  
as 2022 (2,881 compared to 2,864t CO2e) resulting  
in a 39% overall decrease in emission compared to  
pre pandemic levels in 2019. 

and accuracy with the introduction in 2023 of carbon 
reporting within MISSION’s back-office finance system. 
Travel expenses can no longer pass through across the 
Group without appropriate data collation which eradicated 
the need for carbon impact estimates based on spend. 

Other key emission sources were business services 
(decreased by 52% compared to 2022 primarily owing  
to updated conversions factors from DEFRA) and employee 
commuting (decreased by 12% due to a reduction in distance 
travelled by car and taxi although there was an increase  
in distance travelled by rail). 

Positively 2023 saw further consolidation of our estate  
(18% from 2019 to 2023) with the opening of our new London 
office at The Manufactory in the historic Heal’s building on 
Tottenham Court Road. This brought together a number  
of Agencies under one roof in this modern refurbished facility 
seeing an overall reduction in energy, waste and water use 
and reduced commuting for many due to its location to 
transport links. The new office is a brilliant location for our 
Agency teams and Clients to collaborate and has become  
a thriving workspace building connections and driving 
creativity in our delivery of pioneering work.

In 2023, the highest sources of emissions were business 
travel with increases across the board for air, road and rail. 
This rise was primarily down to better reporting capability 

In the mix, we have also added two new Agencies to our 
Group – Turbine and Mezzo Labs – which has seen our 
headcount grow by over 25 people in 2023. 

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Annual report for the year ended December 2023

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11

 
 
Social 

We’re a people-based business with an aim to make MISSION and all our Agencies places 

people want to be, and places that have a positive impact on the world around us. 

We’re powered by talented teams who value and respect difference. And we’re committed 

to making sure our people feel valued whatever their background, that they belong, and 

can be their authentic self at work.

Diversity & Inclusion

We're on a journey to drive a broader agenda of equality, 
opportunity and progression.

Our aim is to have a respectful and supportive environment 
that enables us to attract, develop and retain the best 
talent from a diverse range of backgrounds, representative 
of our Clients, their clients and wider society.

One initiative that is supporting this aim is the 
establishment of Communities throughout The MISSION 
Group, providing platforms for individuals to exchange 
insights and educate one another on crucial topics like 
neurodiversity, and sexuality. These Communities also 
serve as advisory bodies, offering guidance to 
our leaders.

We are committed to creating environments where 
people talk about the things that matter to their health 
& wellbeing. It is these conversations that change the 
way we work to create the best environments for our 
people. We’ve combined free mental health support and 
educational life balance activities which are overseen  
by over 40 mental health first aiders. We want to 
change the way we all think and act about workplace  
mental health.

A new approach

For the past few years, we’ve focused on Community, 
Family, and Health & Wellbeing. And bringing in family 
friendly policies, Communities, and talking about 
matters that count, has been critical in moving forward. 
But as we continue along our journey, we’ll be focusing 
on the culture looking at the role we play in making  
a difference. We’ll protect against bias, drive empathy 
through awareness & conversations, whilst having a zero 
tolerance against discriminatory behaviour. 

2024 is a good time to reevaluate our social targets to 
ensure they are still helping us adjust to a changing 
culture. And to help us become a truly diverse and 
inclusive place to work we've designed four key areas 
that we’ll focus on:

Workforce – Building a diverse workforce that allows 
everyone to develop their potential.

Workplace – Creating an inclusive workplace where 
people can bring all of themselves to work and feel  
like they belong.

Marketplace – Demonstrating that diversity and 
inclusion is a central part of how we operate  
in the marketplace.

Insights – Gathering data and insights to understand 
the experiences of our people to continue to inform the 
things we do. 

Giving people a voice

A key part of our inclusion culture is giving people  
a voice. And in our annual Employee Engagement 
Survey we got a good idea of how people felt.  
We’re proud that 81% of our people feel we have  
a respectful and supportive environment; 84% feel  
they can be their authentic self; 78% of employees 
believe our commitment to creating an inclusive 
environment is genuine and 76% of employees felt  
they belong at the company.

Supporting local communities 

With 25 locations and 1,100 + people across the globe  
it’s important to our team and to us that we connect and 
support our local communities. We are committed to 
helping them thrive, boosting the key foundation stones 
that make them healthy – arts, education, conservation, 
health & wellbeing. 

Throughout 2023, we continued to open our doors to local 
schools, colleges, and universities. This connection through 
open days, work experience, paid internships and mentoring 
is vital in supporting the next generation and creating 
accessible pathways to opportunities within our industry.

Our impact is also felt through partnerships, support, 
volunteering and pro bono work with a wide range of local 
charity and community groups from RNLI and Macmillan  
to North Devon Hospice. 

Governance

We believe that corporate governance is not the poor cousin 
of the ESG triplet but an integral part of the Group. It is key 
to how we interact with our investors, employees, suppliers 
and other stakeholders and is focused on monitoring 
progress against our wider ESG commitments making sure 
we are driving forward positive change. 

Agency make-up

Unlike many other groups, our Agencies, which have mainly 
come into the Group via acquisition, retain their original 
personnel, cultures and business practices, with MISSION 
providing the support infrastructure and economies of scale 
of a multi-national group. This sees a highly personalised 

and people-centric culture which has led to an expanding 
and loyal Client base (53% have been with us for more than 
five years) and strong talent retention (79% for 2023).  
We believe the role of the Board is not to direct these 
Agencies but ensure they are supported and collaborate  
to deliver the best work to help our Clients succeed. 

The Board 

The MISSION Board and non-executive group has a good 
balance of sector and financial experience alongside Agency 
CEOs who provide a ‘front seat’ view of Agency challenges, 
opportunities and the marketplace as a whole. 

2023 saw the return of David Morgan as Chair who brings  
a wealth of experience drawing on a longstanding career  
in the advertising and media industry with an in-depth 
knowledge of MISSION, having founded Bray Leino, one  
of the Group’s key Agencies.

The Board is responsible for the long–term success and 
growth of the Group, embedding effective controls which 
enable risks such as cyber security; data protection; 
supply chain fragility; market resilience; economic 
volatility and political instability to be assessed and 
managed. Held to account by independent Audit & Risk 
and Remuneration committees, the Board is focused  
on ensuring that our People, Agencies and the Group  
are consistently safeguarded.

Our very existence as a marketing group is dependent  
upon our ability to foster strong and mutually beneficial 
relationships with all Stakeholders. Alongside sustainable 
growth, we see Client happiness, referral ratings and staff 
retention levels as indicators of our collective success which 
are consistently measured by the Board. 

People, Planet, Profit 

2023 also saw the establishment of the ESG 
Steering Committee which is responsible for 
ensuring our business and operational plans and 
consequent decision-making is aligned with our 
ESG aims. Comprising key senior leadership 
members including CEO, CFO, COO, Head of 
People and our Group ESG Lead, the committee 
is focused on developing effective strategies 
using a ‘People, Planet, Profit’ filter. 

Good governance is about transparency, trust 
and accountability. We believe all stakeholders 
need to be part of our journey and we are 
committed to being open and transparent, 
always, as we move forward on our successes 
but also areas for growth. 

More on MISSION’s ESG approach, goals and 
journey can be found in its annual ESG Report.

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Annual report for the year ended December 2023

Annual report for the year ended December 2023

13

 
 
Our People

We are over 1,100 dedicated people, in 25 different locations, reaching across  

three continents. However, we share our primary goal: producing Work That Counts™  

for each Client. Whatever their ambitions.

Our approach to our people is focused on the eight areas set out below, with 

several of these also forming key parts of our ESG strategy which you can read 

more about in this report. Achieving sustainable progress in these ways is important 

to us. We’re proud of the steps we’ve taken, and will continue to take, together.

What our People Say…
“Our team is great – everyone  
is so supportive and nurturing, 
always willing to help and teach 
each other. I’ve learnt a lot 
really quickly, and have built up 
confidence in my abilities. I love 
having a job where I do not do 
the same thing day in, day out.”

Tash, Bray Leino

1

2

3

Growing Together

Diversity & Inclusion

Community Action

At MISSION we are committed to 
creating a respectful and inclusive 
environment; one where our people 
can be themselves. We also believe  
in the power of personal growth; so, 
we listen, learn, and support our 
people to have the skills and 
experiences to make them ready for 
today and fit for tomorrow. We’re big 
on creating pathways and succession 
planning along with creating learning 
opportunities across our Agencies.

4

New Talent

To foster fresh talent, our Agencies 
open their doors to local schools, 
colleges and universities;  
offering internships and an 
Apprenticeship programme.

We’re creating a home for 
empowered people who celebrate 
difference and challenge the status 
quo. Our diverse workforce allows 
everyone to develop their potential 
and bring all of themselves to work 
feeling like they belong. 

We’re an international Group,  
but we believe strongly in local 
action. As such, all our UK Agencies 
actively support local charities  
and communities in their towns – 
from fundraising and volunteering  
to pro bono work, putting our 
communications skills to good use.

5

6

Taking Care of You

Flexible for All

We believe that life, and being 
happy, is more than the job you do. 
To best support our people with the 
ups and downs of life, we have 
devised our Employee Assistance 
Programme to help with financial, 
family, health and wellbeing issues.

People are at their best when their 
home life doesn’t suffer. That’s why 
we offer over 160 different flexible 
working patterns across the  
Group. Plus, parental return to work 
schemes and a supportive approach 
when our People need time out  
for life’s big moments.

7

Health & Wellbeing

8

Socials

Our Agencies take a proactive 
approach to health and wellbeing, 
with free mental health support and 
educational life balance activities 
overseen by trained mental health 
first aiders.

“All work and no play” is a thing  
of the past. Therefore, each Agency 
maintains a busy social scene,  
with everything from dining events, 
beer fridge Fridays, summer sports 
days, picnics and end-of-year parties.

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Annual report for the year ended December 2023

Annual report for the year ended December 2023

15

What Drives Us

Our work, energy, time and commitment 

needs to count not just for our Clients  

and the Communities they serve but  

for our People.

We need to feel, everyday, that we are making  
a difference, driving positive impact with our thinking, 
creative and execution across the sectors we support,  
our own industry and the communities we work and live 
within. It’s this sense of achievement and ability to see  
the power of what we deliver that keeps us excited, 
focused and constantly driving for more. 

Each Agency has its own values and personalities  
but what we do share is an entrepreneurial mindset,  
a passion for sustainable growth and a commitment  
to leave a positive impression on the world around us. 

Culture of Collaboration 

Collaboration is at the heart of our commitment to  
Work that Counts™. Home to 19 Agencies and 1,100 
people with a myriad of specialist skills and knowledge, 
MISSION offers a unique approach which is reliant on 
working together and exchanging ideas to do our best  
at every opportunity. This is how we elevate our  
Clients and ourselves. 

Our Purpose

“What unites us is our desire to make a positive 

difference in the work we deliver and the 

impact we have on the world around us.”

The Way we Treat the World Around us Counts 

In our ambition to become the UK’s leading, most 
respected Agency Group, we need to do just that  
– lead. This is never truer than when it comes to our  
social and environmental responsibility.

We have been on a journey since 2019 closely  
monitoring our environmental impact and  
challenging ourselves with robust carbon reduction 
action and targets. 

Our social commitments are primarily focused on our 
People making sure they feel valued, that they belong 
and can be their authentic self at work. This is also 
reflected in providing space for them to support their 
passions and local Community whether fund raising, 
volunteering or delivering valued pro bono support. 

Strong progress has been made against our ESG 
commitments, but there is more we can and will do.  
We are steadfast in our desire to make an even greater 
difference to our People, Client and Communities and  
the wider environment.

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Annual report for the year ended December 2023

Annual report for the year ended December 2023

17

MISSION to confirm content. 

MISSION welcomes back  
Non Exec Chair David Morgan MBE

We are proud to announce the appointment  

of David Morgan as Non-Executive Chair. 

David brings a wealth of experience to the Board and draws on  
a longstanding career in the advertising and media industry with  
an in-depth knowledge of MISSION, having founded Bray Leino,  
one of the Group's key Agencies. He was previously Executive Chair  
of the Group between April 2010 and October 2021. 

“I am delighted that the Board has 

asked me to return as Chair. 

MISSION is made up of extremely 

dynamic, entrepreneurial Agencies 

managed by very talented people.  

I look forward to working closely 

with the Board and management 

team to deliver long-term value for 

all our stakeholders." 

David Morgan, Non-Exec Chair

MISSION opens  
the doors to its new 
London home 

We opened the doors of our new London 

hub – a home from home for all MISSION 

Agencies. The Manufactory is an exciting 

new collaborative workspace for  

The MISSION Group. 

Situated above the Heal’s building on Tottenham Court 
Road, our new office was home to iconic British design 
for over 200 years, evolving from a furniture factory  
to one of the West End’s most recognisable buildings. 

The new Manufactory campus has been restored and 
remastered to form a collection of unique workspaces 
rich with history. Well-being is at the core of the building 
with best-in-class amenities, cutting-edge technology, 
environmentally conscious heating and cooling, and 
energy efficient services. 

Inside The Manufactory, you’ll find a collaborative, 
contemporary space with just the right combination  
of open-plan, free-flow spaces and more defined work 
areas, to support our creative culture, people, partners 
and Clients.

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Annual report for the year ended December 2023

Annual report for the year ended December 2022

19

A successful launch 
for the Big Ms

The first ever Big Ms awards got off  

to a bang as we came together to celebrate 

Work That CountsTM across the  

MISSION Group.

MISSION Chief Creative Officer Dylan Bogg 
introduced the initiative, with industry legend  
Bil Bungay as Chair of the judges. 

The awards celebrated cross-group collaboration  
and increased exposure between Agencies, with the 
sharing of projects that would not have otherwise  
been publicly accessible.

Plenty of applicants made their efforts count. In total  
11 bronze, 11 silver, and 11 gold awards were given,  
as well as a People’s Award voted for on the night,  
and a Grand Prix that really counted.

Sadly we can’t discuss the work here, but it’s fair  
to say that standards were even higher than hoped. 

Influence expands into the US

Influence Sports & Media, a member of Mongoose 
Group, took their expertise in the world of sport to  
a North American audience in 2023.

The New York office offers strategic consultancy, 
commercial sales, partnership activation, and PR  
& communications – with a focus on Formula 1,  
given its substantial growth in popularity.

The strategic move came in advance of a high-profile 
international sporting calendar, including five Formula 
1 Grand Prix, the 2024 Copa América, the 2026  
FIFA World Cup, and the 2028 Summer Olympics  
in Los Angeles. 

“There is a major opportunity for us to assist 
companies who want to make sports like motor racing, 
soccer, rugby, or sailing, part of their regional  
or global strategies.”

Chris O'Donoghue, CEO Mongoose Group

Introducing Turbine

In 2023 we announced the launch of Turbine, an integrated 
Growth Media Agency specialising in owned, earned,  
and paid media for consumer brands.

Their unique multi-channel approach defies traditional 
media planning methods, which often lead to siloed 
thinking, disjointed plans, and missed opportunities. 

Instead, Turbine uses genuine connected systems to 
ensure that every aspect of their Clients' media strategy  
is integrated, aligned, and able to deliver the metrics  
that matter. 

James Clifton, MISSION CEO commented: “As we all know 
there is a growing demand for an effective solution to the 
challenges of multi-channel digital marketing, adding 
Turbine to our centralised MISSION capability  
will ensure that all our Agencies continue to deliver  
Work that CountsTM"

Matt Pepper, CEO of Turbine commented: “In a time  
of economic uncertainty companies need to ensure their 
owned, earned and paid media strategies are truly joined 
up and complement one another to maximise efficiencies 
and impact. That’s why we exist.”

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21

 To facilitate our international expansion into new regions MISSION HUBS was 

established as part of our MISSION Advantage, offering a structured approach  

to the Group’s international ambitions.

MISSION HUBS connects entrepreneurially spirited, 
independent thinking agencies who are looking to grow 
their business through partnership and collaboration.  

Owners of MISSION Affiliates agencies can in turn  
register their interest in becoming a wholly owned 
MISSION business with tailored acquisition options  
from exit to buy-in and more.

Our delivery of MISSION HUBS is achieved by  
these independent Agencies either becoming 
a MISSION PARTNER – an affordable and accessible 
way to benefit from collaboration and international 
business opportunities.

Or by becoming a MISSION AFFILIATE which provides  
the opportunity for these Agencies to access best-in  
class resources from within MISSION ADVANTAGE –  
our portfolio of strategic services. Comprising teams  
of experts in global digital production, data science  
and research, promotional marketing and more.  
Using these services enables our Affiliates to grow  
their business revenues rather than their overheads.  

Since launching MISSION HUBS in 2023 we have  
signed up 16 MISSION PARTNER Agencies and one  
MISSION AFFILIATE Agency. We now have MISSION  
HUB Agencies in 24 countries spanning the globe from 
Argentina to Australia, Chile to China, Germany to 
Guatemala, Saudi Arabia to Singapore and UAE to USA.

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Annual report for the year ended December 2023

23

 
 
Post Office
A monumental win for the Group

Natalie Nightingale, Head of Creative  

& Content at Post Office, added: “We are 

delighted to be working with The MISSION 

Group on this wide-ranging brief. We were 

looking to enhance our strategic, creative 

and production capabilities and have found 

that solution in Cloak Lane. We look forward 

to growing the brand further in partnership 

with them.”

Arguably the biggest news of 2023 was the Post Office 
pitch win, which saw krow and the wider MISSION Group 
unite to take on the role of lead creative Agency for one  
of the nation’s biggest brands.

The account is managed within “Cloak Lane” – an  
SPV formed of krow London, krow Central, and krow.x, 
alongside PR Agency Speed – named after the site in the 
City of London where the first General Post Office opened 
in 1548. 

The win includes the full gambit from strategic, creative, 
and production services to social, digital, in-branch, 
customer experience, PR, web, and email.

Post Office are hoping to increase consideration for the 
brand in a wider space, beyond the over-the-counter 
services that customers already associate with Post 
Office. And we’re excited to help facilitate their marketing 
needs in 2024 and beyond.

James Clifton, CEO at The MISSION 

Group, commented: “Post Office plays an 

important part in all our lives – as individuals, 

in our communities, our businesses and the 

economy. We are honoured to be appointed 

by such a unique and emotive brand, and 

look forward to playing an important role  

in its future success.”

MISSION ADVANTAGE is a portfolio of strategic services 
built to drive positive change and dramatically extend the 
scale and scope of our offer.

Comprising teams of experts in HR, global digital 
production, data science and research, regional expansion 
and promotion – our teams are positioned around  
the globe and ready to mobilise in support of our Agencies.

MISSION ADVANTAGE complements the strategic and 
creative strength of our Agencies allowing them to offer 
wider, deeper, and highly credible services in support  
of their own unique propositions and aspirations.

ADVANTAGE is built as the platform for change, operating 
on a cost only basis to ensure the profitability, relationships 
and opportunity remain with our Agencies.

MISSION COMMERCIAL is an array of cost-effective, 
shared provisions designed to deliver scalable, best-in-class 
support services and expertise to our Agencies.

MISSION COMMERCIAL incorporates teams across 
Facilities management & administration, IT & systems, 
Accounting services, Financial reporting, Governance  
& compliance and Commercial partnership. Our people are 
experts in their fields and are driven to provide value, safety 
and security across the Group.

MISSION COMMERCIAL supports the wider Group 
endeavour, ensuring that every Agency team is dedicated 
to delivering Work that CountsTM. New Agency additions 
to the Group are able to quickly focus directly on growth 
and opportunity whilst handing off their own support 
services safely and securely. 

By simplifying and sharing these services and creating 
scalable centres of excellence the Group is well positioned 
to deliver sustainable margin growth as revenues rise.

Facilities 
management  
& administration

IT & systems

Commercial 
partnership

Financial 
reporting  
& treasury

Accounting 
services

Governance  
& compliance

24

Annual report for the year ended December 2023

Annual report for the year ended December 2023

25

Strategic Report 
Non-Executive Chair's statement 

The difficulties that we encountered in 2023 have been well 
recorded, suffice to say that we ended in a better place than 
was feared after our Trading Update in October. Nevertheless 
and with hindsight we should have reacted earlier and faster 
than we did but the response from the management in the  
final quarter was very impressive.

26

Annual report for the year ended December 2023

In returning to Chair the business in November, 
I learnt that despite those setbacks we have  
a robust and growing business which, given the 
structural and operational cost reductions we 
have implemented, is set fair for 2024 and 
beyond. I also learnt that we have a supportive 
Bank, exceptional Clients and Agencies that 
continue to punch above their weight. Capable  
of winning against whatever competition we  
come across.

In 2023 we had some great new business wins and 
two contributory factors to our downturn that  
I am pleased to report have already been 
rectified. We sold the Pathfindr business in 
December 2023 and thereby removed the losses 
in running costs for the current year. We have also 
turned around our US Technology Agency that 
had had a horrendous first six months in 2023 but 
showed some recovery over the final six months.

Structurally we have reassessed our operating 
model and tweaked or changed the way we do 
things, which as a Board will keep us risk averse 
and nimble. Whilst we remain confident that our 
long-term strategy remains sound we have 
streamlined our operations, ensuring we are 
leaner and more able to react to market 
conditions. Our Agencies will be supported  
by innovative specialisms from data to AI  
and behavioural to media. With innovative, 
ostrobogulous creativity, embedded in all  
that we do.

“Structurally we have 
reassessed our 
operating model and 
tweaked or changed the 
way we do things, which 
as a Board will keep us 
risk averse and nimble.”

Board

I was pleased to be asked by the Board to return as  
Non-Executive Chair in November 2023. Despite the 
ongoing challenges for our industry, MISSION is made  
up of extremely dynamic, entrepreneurial Agencies 
managed by very talented people and I look forward  
to working closely with James, Giles and the senior team 
to help the Group consolidate its strategic progress and 
deliver long-term value for all our stakeholders. 

On behalf of the Board and the wider team at MISSION  
I would also like to thank Julian Hanson-Smith for his 
contribution to the Group during his eight year tenure.

Dividend

In line with the Group’s commitment to reducing its net 
debt position as soon as possible, as previously reported 
the Board took the decision to cancel the interim dividend 
of 0.87 pence per share (approximately £0.79m) that was 
due to go ex dividend on 2 November 2023 and be paid  
to shareholders on 1 December 2023. The Board has 
proposed that, whilst there will be no final FY2023 
dividend, it remains committed to a progressive dividend 
policy once the balance sheet strength is restored.

Debt Refinancing

We have refinanced our existing debt facility with our 
long-standing lender NatWest. Further detail on this  
is included in Note 31 to the financial statements.

Outlook

With our new Value Restoration Plan in place we are 
confident of the future and have redefined our strategy 
against the goals that we are setting over the coming  
five years. 

Through 2024 and 2025 our focus will be on debt 
reduction, rebuilding the balance sheet and delivering  
our profit targets. Thereafter we will look to expand faster 
under new initiatives but retain our focus of being a Group 
active in generalist and specialist areas whether that be 
sports, healthcare, property, technology or automotive.

I believe that we have the platform, the passion and the 
people in place to deliver sustained success in the years  
to come and I am delighted to be back among them.

David Morgan
Non-Executive Chair
March 2024

Strategic Report 
Chief Executive’s review

The market challenges that both we and the industry experienced in 2023 
have been well documented but it is important not to lose sight of the 
significant strategic progress that was achieved over the course of the year. 
The year saw us confirm strategic new Client wins that are not only 
testament to the creativity of our Agencies but also our commitment to 
deliver work that underpins real business growth and the growing strength  
of our Group capabilities, reinforced by the investments made to expand  
our Client service offering in both 2023 and previous years. 

28

Annual report for the year ended December 2023

As previously stated the collapse of the US tech market in  
the first quarter of 2023 resulted in a sudden reduction and 
deferral of Client spending that proved difficult to quickly 
mitigate at a point when the Group was fully resourced 
following a record 2022 in that sector, leaving no margin  
for error in the remainder of the year. 

As soon as the resulting trading impact became clear in the 
third quarter, the Board promptly instigated a full strategic 
review of the business, putting in place a Value Restoration 
Plan (“VRP”) through which progress was immediately  
made to drive significant cost saving initiatives and  
margin improvements. 

The response of the business has been incredible,  
a testament to the ‘can-do’ and entrepreneurial culture 
inherent in MISSION. All Agencies have been tasked with 
delivering Agency-led plans to drive appropriate efficiencies 
whilst still maintaining our market-leading focus on Client 
service and business development. To date this has seen  
an annualised projected £5.0m of profit improvements 
secured for 2024. 

Part of our VRP has also included a review of the Group’s 
balance sheet with a focus on improving flexibility and 
resilience in order to support both our medium and long  
term plans. 

The Group has identified the selected disposal of a non-core 
business and since the year end has been pleased to confirm 
the disposal of its 80% shareholding in Pathfindr Ltd with the 
initial proceeds of £1m being deployed to reduce debt. 

Furthermore, the Board have taken a cautious view 
regarding the goodwill valuation of our agencies and in  
so doing have impaired the carrying value of the Story and 
Krow agencies, resulting in a £10.3m, non-cash write down  
in 2023.

Finally, we are pleased that we have refinanced our existing 
debt facility with NatWest.

“The response of the 
business has been 
incredible, a testament 
to the ‘can-do’ and 
entrepreneurial culture 
inherent in MISSION”

Strategic Report 
Chief Executive’s review

FY2023 operating income  
from continuing operations

£86.3M

growth of 9% on 2022

Performance Review

Despite the challenges experienced throughout 2023 which, 
as previously mentioned, were particularly felt by our 
Agencies exposed to the Technology and Mobility sectors, 
our teams have remained nimble and quick to respond to 
new market opportunities as trading momentum improved  
in the final quarter of the year. This resulted in FY2023 
operating income of £86.3m from continuing operations, 
representing growth of 9% on 2022 (2022: £79.6m) including 
the impact of 2023 acquisitions and ahead of Advertising 
Association expectations for 2023 of 2.6%. 

Of the £6.8m increase in operating income from continuing 
operations, organic growth of £1.6 million was up 2% on the 
prior year driven by a particularly robust performance 
across our Property and Sports and Entertainment business 
segments. Client retention across the Group also continued 
to be excellent, a true testament to our teams’ focus on 
excellent Client service, with 53% of operating income now 
coming from Clients who have been with the Group for  
over 5 years. 

Whilst the wider new business landscape remained 
challenging we have continued to leverage the investments 
we have made in previous years to enhance MISSION’s 
service offering and capabilities. This has underpinned  
our success on several highly significant new business 
mandates. Our appointment to UK Post Office in September 
marked the Group’s largest Client mandate to date and 
represents a fully integrated cross-Agency response. Other 
notable new Client wins secured over the course of the year 
included Lumen, EasyJet, Beauty Pie, Pandora, Meta, 
Hawaiian Tropic and Brabantia. Good momentum has 
continued into 2024 with further new Client wins including 
Herta UK for Speed and global pharmaceutical company  
Dr Reddy’s for Bray Leino. 

In line with our strategic areas of focus, the first half of the 
year saw us make selective investments in Data Science  
& Digital Analytics through the acquisition of Mezzo Labs and 
Growth Media through the launch of Turbine, an integrated 
Growth Media Agency specialising in earned, owned and 
paid media for consumer brands. These, along with recent 
acquisitions Populate and Influence, continue to contribute 
new, profitable, revenue streams to the Group contributing 
£5.2m to the £6.8m increase in operating income growth 
from continuing operations in 2023, as well as underpinning 
our work for existing Clients. We look forward to realising the 
continued benefit of this enhanced service capability  
in 2024. 

We continue to see multiple examples of AI infused work 
being created in our Agencies and as part of our plans to 
define and hone our Group AI strategy have created an  
AI steering panel focused on addressing three key pillars  
of focus; ensuring AI literacy in every role to empower and 
enable everyone with AI learning; provide specialist 
centralised AI support and resources to work alongside our 
Agencies; and define guidelines to inform AI usage across the 
Group and ensure compliance and best practice. 

The year also saw the Group launch its MISSION Hubs 
programme, an agency ecosystem with MISSION at its 
heart, connected to a series of Affiliates and Partners from 
around the globe. The Programme provides the Group  
with extended access to new markets and revenue streams 
through trusted relationships. At the same time, Affiliates 
and Partners gain access to our 19 Agencies in 25 locations 
worldwide and the MISSION Advantage portfolio of 
strategic services including media, data & analytics,  
AI and production. 

“I am pleased that 
the efficiencies 
already realised are 
helping to restore 
profitable growth”

Making Positive Change 

Following the launch of our Environmental, Social and 
Governance (ESG) manifesto ‘Making Positive Change’ 
in 2020, we have made further progress against our key 
commitments over the course of 2023. 

Particular areas of progress have included the 
development of our Carbon Transition Plan which clearly 
outlines how we will transform existing assets, 
operations, and business models to transition towards 
achieving net-zero by 2050. Moving forward this plan 
will be reviewed annually to ensure we are assessing not 
just our progress against our net-zero target but are 
committed to action for change.

We are also pleased to be adopting a new approach in 
2024 to re-evaluate our social targets. In order to ensure 
we can become a truly diverse and inclusive place to 
work we've designed four key areas that we’ll focus on: 
workforce, workplace, marketplace and insight and full 
details of this approach and our wider progress against 
our commitments can be found in our ESG Report which 
is available on our website within the Culture section 
under Making A Positive Change. 

Current Trading and Outlook

On behalf of the Board I would like to thank all of our 
talented team for their commitment and dedication in 2023.

We remain focused on delivering further progress against 
our Value Restoration Plan and I am pleased that the 
efficiencies already realised are helping to restore profitable 
growth and reinforce the Group’s balance sheet which, 
is now further underpinned by the completion of the 
successful bank refinancing.

Whilst the market is still somewhat subdued, trading in the 
current financial year has started well and in line with 
expectations. 2024 brings with it a number of high profile 
European and Global sporting events which should bode 
well for the marketeer’s calendar including the Olympics and 
UEFA European Championships and we are particularly 
pleased to have secured a number of early new business 
wins in January. 

The opening of our new central London Head Office has  
also created a busy hub for the Group, the perfect home  
for continued collaboration and learning and it is really 
encouraging to see the benefit to our teams’ growth and 
development, on a day to day basis.

In summary, the plan for the year ahead is simple.  
We remain focused on leveraging the continued success  
of MISSION’s integrated Group offering to expand our 
capabilities and market leading services for our Clients.

James Clifton
Chief Executive
March 2024

30

30 Annual report for the year ended December 2022
Annual report for the year ended December 2023

Annual report for the year ended December 2023

31

Strategic Report  
Chief Financial Officer’s review

Growing revenues in a flat and often unpredictable market is not easy. 
The strong operating income growth delivered in 2023, despite  
a particularly challenging year for our Technology segment that 
weighed heavily on both profit and working capital, highlights both the 
successful integration of recent acquisitions and investments as well  
as the underlying resilience of our core agency portfolio. 

32

Annual report for the year ended December 2023

Operating income growth in 2023 of 9% from continuing 
operations provided a helpful platform and was  
a significant achievement. However, managing operating 
expenditure levels in a changeable trading environment 
proved problematic as the fixed nature of our cost base 
rendered us over-resourced when revenue streams 
reduced suddenly in certain markets and geographies, 
most notably the US Technology market sector. The result 
of this was a reduction in headline operating margins on 
continuing operations to 7.5% (2022: 11.1%). Therefore, 
headline operating profit from continuing operations 
reduced to £6.5m (2022: £8.8m). A cautious review of the 
carrying value of our agency assets, primarily in relation 
to the Story and Krow agency groups, resulted in one-off 
impairment adjustment of £10.3m. This is described more 
fully below and set out in Note 3. This adjustment along 
with a number of other, smaller adjustments and an 
increase in borrowing costs led to a reported loss before 
tax of £12.0m (2022 £0.7m profit).

Another unusual dynamic experienced in the year as  
a result of the downturn in US Technology trading was  
a significant reduction in Client prepayments (deferred 
income), particularly through quarter 2 and quarter 3. 
Furthermore, the Group experienced a more general 
extension to the working capital cycle as assignments in 
most segments took considerably longer to get from ‘bid’ 
status through to purchase order, then billing and finally 
cash collection. These factors, combined with how late  
in the year many sales were delivered, put considerable 
pressure on working capital. This in turn lay heavy on net 
debt, pushing the Group to the limits of its banking 
facility in the later months of the year. The threat of 
exceeding these facilities and the risk of not passing 
banking covenants has seen the Group work with 
long-time, and highly supportive, lender NatWest plc  
on a refinancing plan. 

This plan, the ‘Value Restoration Plan’, saw the Group 
review operational expenditure in order to make 
significant improvements to profitability on continuing 
operations going into 2024. The Group has also 
considered different strategies to reduce leverage, 
including divestments of non-core operations and as  
a result of this review disposed of Pathfindr Ltd for £1.3m 
in December. Furthermore, both accrued income and 
deferred income balances closed at similar levels to 
December 2022. 

The Group has successfully refinanced its debt facility, 
further details of which are set out in Note 31 to the 
financial statements.

9%

growth in operating income  
from continuing operations

Strategic Report  
Chief Financial Officer’s review

£m

Headline continuing

2023

2022

Movement

Operating income  
('revenue')

Operating profit

Operating margin %

Profit before tax

Earnings per share

Tax rate

86.3

6.5

7.5%

4.2

3.1

29%

79.6

8.8

11.1%

7.9

6.9

21%

9%

-25%

-3.6pts

-47%

-55%

+8pts

2023

86.6

(9.7)

-11.2%

(12.0)

(13.4)

1%

Reported

2022

Movement

79.8

1.6

2.0%

0.7

-

95%

8%

-697%

-13.2pts

-1721%

-

-94pts

Billings and revenue

Turnover (billings) was 7% higher than the previous year,  
at £195.9m (2022: £182.7m), but since billings include 
pass-through costs (e.g. TV companies’ charges for 
buying airtime), the Board does not consider turnover to 
be a key performance measure for its Agencies. Instead, 
the Board views operating income (turnover less third-
party costs) as a more meaningful measure of activity 
levels. Taken as a whole, the Group’s operating income 
(referred to as “revenue”) from continuing operations  
for the year increased by 9% to £86.3m (2022: £79.6m).

Of this £6.8m growth in revenue, £1.6m (2%) was organic, 
reflecting the continued growth across a number of 
MISSION business segments, most notably Property  
(£1.7m increase in revenue) and Sports & Entertainment 
(£0.5m increase in revenue), and in so doing mitigated the 
dramatic and sudden reduction in revenues experienced  
in the Technology and Mobility segment in the first half  
of 2023 (£2.2m reduction in revenue). The revenue run rate 
from this segment was restored in the final quarter.

The remaining £5.2m of growth came in part from the 
benefit of a full year of Influence (acquired December 
2022) and Populate (acquired October 2022) trading in the 
Sports and Entertainment segment. This was supplemented 
by the revenue impact of new MISSION Advantage 
agency Mezzo (acquired February 2023).

The Group has reviewed and restructured its operations as 
part of the Value Restoration Plan and as a result the Board 
made the decision to dispose of its 80% share of Pathfindr 
Ltd. The disposal took place in December 2023 alongside 
the decision to withdraw from its Technology and Mobility 
operations in Singapore. The Group maintains  
a presence in SE Asia through Bray Leino Splash PTE.

One of the differentiating features of MISSION is the 
longevity and loyalty of its Client base exemplified by over 
50% of income coming from Clients with whom MISSION 
has worked for more than five years. We believe this is due 
to the dynamic and Agency-driven culture which ensures 
Clients receive a boutique level of Client service but 
supported by the resources of a multi-national group.

Group revenue history (£m)

120

100

80

60

40

20

0.0

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

2022

2023

Finally, the Group was pleased to record a profit  
on the disposal of the Pathfindr operation of £0.3m 
(2022: £Nil).

Adjusting for these items delivers a headline operating 
profit from continuing operations of £6.5m  
(2022: £8.8m). 

The headline operating expenditure base from 
continuing operations increased in the year by 13% 
(from £70.8m in 2022 to £79.8m in 2023). On a like for 
like basis, removing the impact of Influence, Populate 
and Mezzo, this expenditure increased by £4.7m. 
Operating expenditure grew in the Property segment 
pro-rata with revenue (£1.3m increase) but also grew  
by £1.0m in Technology and Mobility despite reduced 
revenues. This anomaly occurred as a result of the 
sudden and extreme nature of the revenue reductions  
in early 2023 from a high base at the end of 2022. 
Operating expenditure also increased by £2.5m on  
a like for like basis in the MISSION Advantage platform as 
further services were shared across the agency base.

Interest charges of £2.5m increased significantly on 
2022 (£1.0m) driven by the increased net debt levels 
alongside interest rate increases globally as central 
banks sought to curb inflationary pressures. 

The resultant headline profit before tax from continuing 
operations for 2023 was £4.2m, a reduction of £3.7m  
on 2022 at £7.9m.

Loss and margins

The Directors measure and report the Group’s 
performance primarily by reference to headline results 
in order to avoid the distortions created by the one-off 
events and non-cash accounting adjustments relating 
to acquisitions that are detailed below. Headline results 
are therefore calculated before acquisition 
adjustments, exceptional items and losses from new 
ventures as described above and set out in Note 3.

The Group reported an operating loss across all 
operations this year of £9.7m compared to a £1.6m 
profit in 2022.

Reported profit before tax decreased by £12.8m,  
from £0.7m in 2022 to a £12.0m loss in 2023, resulting  
in a loss after tax of £11.9m (2022 £0.0m).

Adjustments to reported profits, detailed further in  
Note 3, totalled £14.8m (2022: £7.0m) a significant 
increase on the previous year. This was primarily due to 
the £10.3m impairment of the Story (£5.2m) and Krow 
(£5.1m) intangible assets following a cautious review  
of these long-held cash generating units. The charges 
of £5.3m in 2022 related to similar valuation-driven 
impairments on Splash and Pathfindr. 

In addition to this the Group invested £1.8m in new 
ventures (2022: £0.8m) most notably the new 
performance marketing joint venture Turbine and  
the Livity youth-marketing offer as well as smaller 
investments in the MISSION Hubs venture and  
a MISSION office in China to serve Clients in  
the region.

Acquisition-related costs of £1.7m compared to £0.6m  
in 2022. The 2023 charge consists primarily of the 
amortisation of intangibles recognised on acquisitions 
of £0.9m (2022: £0.5m) as well as professional fees  
in support of the acquisitions such as Mezzo made  
in the year. Finally, there was an increase in fair value 
of contingent consideration of £0.4m in 2023 following  
the strong performance of recently acquired agencies,  
in contrast to a reduction in valuation in 2022  
of £0.3m relating to historic acquisitions. 

As part of the Value Restoration Plan there were, 
unfortunately, significant one-off headcount reductions 
late in 2023. The resultant one-off costs associated 
with this restructure £0.7m (2022 £0.4m). Bank 
refinancing costs of £0.5m have been provided  
for in 2023 (2022: £Nil).

34

Annual report for the year ended December 2023

Annual report for the year ended December 2023

35

Strategic Report  
Chief Financial Officer’s review

Taxation

Balance sheet

The headline tax rate increased to 31.8% (2022: 21.1%), 
as a result of the increase in the corporation tax rate  
in 2023, an increase in non-deductible expenses, and 
lower levels of non-taxable income.

On a reported basis in 2023 the impact of the large 
one-off non-deductible expenditure primarily in relation 
to impairment of goodwill resulted in a tax credit of 
£0.2m on a reported loss before tax of £12.0m, a rate  
of 1.3%. This compares to the 95.2% tax rate reported  
in 2022, when the non-deductible impairment of 
goodwill increased the tax rate payable on a profit 
before tax of £0.7m. 

The tax rate is generally expected to be consistently 
higher than the statutory rate (23.5% in 2023, an 
increase from the 19% in 2022) when the Group is profit 
making, since the amortisation of acquisition-related 
intangibles is not deductible for tax purposes and tax 
rates on our US operations are substantially higher than 
the UK corporation tax rate.

Earnings Per Share

After tax, the reported loss for the year was £11.9m (2022: 
£0.0m profit) and EPS was -13.4 pence (2022: 0.0 pence).  
On a diluted basis, EPS was -13.4 pence (2022: 0.0 pence).

However, after adjustments, Headline EPS from continuing 
operations was 3.1 pence (2022: 6.9 pence) and, on a diluted 
basis, was 3.1 pence (2022: 6.9 pence).

Dividend

The Board has historically adopted a progressive  
dividend policy, aiming to grow dividends each year in line 
with earnings but always balancing the desire to reward 
shareholders via dividends with the need to fund the Group’s 
growth ambitions and maintain a strong balance sheet and 
healthy distributable reserves (2023: £33.7m, 2022: £41.0m).

As a consequence of the pressure on liquidity experienced in 
late 2023 and the resulting refinancing process the Board 
has made the decision to pause dividend payments until 
balance sheet strength is restored (2022: 2.50 pence per 
share). The Board will keep this decision under regular review. 

In common with other marketing communications groups the 
main features of our balance sheet are the goodwill and 
other intangible assets resulting from acquisitions made over 
the years and the debt taken on in connection with  
those acquisitions.

The Board undertakes an annual assessment of the value  
of all goodwill, explained further in Note 11. At 31 December 
2023 the Board concluded that, in the case of the Story and 
Krow assets, an impairment adjustment would be required  
in order to provide a fairer reflection of value. These assets 
have delivered considerable cash inflows since their original 
acquisition and are still believed to have a value  
going forwards.

The level of intangible assets relating to acquisitions and 
internal investments decreased by £9.1m in the year. This 
movement being primarily a function of the acquisition of 
Mezzo in February netting off against the impairment of the 
Story and Krow goodwill and intangible assets. The level  
of ‘total debt’ (combined net bank debt and acquisition 
obligations) increased by £5.3m. 

The Group’s acquisition obligations at the end of 2023 were 
£5.5m (2022: £4.1m), to be satisfied by a mix of shares and 
cash in some instances at the Group's discretion. All of this  
is dependent on post-acquisition earn-out profits. £1.7m is 
expected to fall due for payment in cash within 12 months 
and a further £2.8m which can be satisfied by a mix of 
shares and cash in the subsequent 12 months. 

Dividend payments and expenditure on major capital 
projects such as acquisitions and investments have been 
paused until such time as the Directors believe that balance 
sheet strength is suitable.

The Directors therefore believe that the Group’s current 
balance sheet can comfortably accommodate these 
acquisition obligations alongside the Group’s commitments 
to standard capital expenditure (expected to run at similar 
levels to recent years).

Consolidated Net Current Assets closed at £5.6m 
(2022 £7.7m). This was in part the result of the increase  
in Acquisition Obligations noted above and in part  
a reduction in cash and short term deposits of £1.5m  
in comparison to 2022.

Chart showing change in total Acquisition Obligations over time

14.0

12.0

10.0

8.0

6.0

4.0

2.0

0.0

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

2022

2023

Acquisition Obligations have increased in 2023 but are still well below the levels of recent years.  
All existing acquisition obligations will be settled by the end of 2026.

At the end of the year the Group’s net bank debt stood at £15.4m (2022: £11.4m). On an adjusted basis (pre IFRS16) the leverage ratio of net bank 
debt to headline EBITDA was x2.0 at 31 December 2023 (2022: x1.2). The Group’s adjusted ratio of total debt, including remaining acquisition 
obligations, to EBITDA at 31 December 2023 was x2.7 (2022: x1.6).

Chart tracking Debt Leverage Ratios over time

Bank leverage

Total leverage

5.0

4.5

4.0

3.5

3.0

2.5

2.0

1.5

1.0

0.5

0.0

2013

2014

2015

2016

2017

2018

2019

2020

2021

2022

2023

36
36 Annual report for the year ended December 2022
Annual report for the year ended December 2023

Annual report for the year ended December 2023

37

a drastic reduction in deferred income balances across  
that same period, as occurred this year.

Capital expenditure in the year includes the refit of the  
new London offices (£1.6m).

The closing net bank debt position for 2023 was £15.4m. 
This represents an increase in net debt of £4.0m on the 
2022 year-end net bank debt of £11.4m.

Headline operating profit from continuing operations  
of £6.5m (2022: £8.8m) converted into £1.8m (2022:  
£8.5m) of ‘free cash flow’ (defined as net cash inflow  
from operating activities less tangible and intangible 
capital expenditure). 

Bank loans increased by £2.5m and this, coupled with  
the free cash flow and net proceeds from the disposal  
of Pathfindr provided funding for new acquisitions 
amounting to £0.4m (2022: £1.9m), the settlement of 
contingent obligations relating to the profits generated  
by previous acquisitions totalling £0.4m (2022: £0.8m)  
and dividends of £1.7m (2022: £2.2m). 

Strategic Report  
Chief Financial Officer’s review

Cash flow

The cash flow in 2023 was defined by the highly unusual 
underlying working capital outflows, particularly across  
the second and third trading quarters. 

The working capital movement is defined as the aggregate 
movement in receivables, stock and payables and was  
at an overall level reported as an inflow of £0.3m  
(2022: £1.1m). However, within this there were two key 
movements. The first relates to an increase in the Other  
tax and social security creditor, primarily as a result of 
£4.3m of delayed VAT and PAYE payments, a payment plan 
having been agreed with HMRC whereby all delayed 
payments will be repaid by the end of May 2024. 

This inflow mitigates working capital outflows stemming 
from the increase in inventory (£0.8m), increase in 
prepayments (£1.0m) and an increase in trade receivables 
of £1.8m as a result of the late sales cycle in 2023, with 
more sales falling into November and December than  
in 2022. 

As previously noted, banking headroom came under 
pressure during the later months of the year. One reason 
for this was the extended nature of the working capital 
cycle as assignments took considerably longer to get from 
‘bid’ status through to purchase order, then billing and 
finally cash collection. The extension of this cycle, 
combined with how late in the year many sales were 
delivered put considerable pressure on working capital as 
the year progressed. This was mitigated almost entirely  
by the end of the year but nonetheless had a significant 
impact on the business especially when combined with  

Analysis of the movement in Net Debt in 2023

m
£

16.0

14.0

12.0

10.0

8.0

6.0

4.0

2.0

0.0

1.3

0.3

15.4

1.8

2.4

11.4

4.2

1.7

0.4

0.3

2022

Operating 
cashflow

Dividends 
Paid

Prior 
Acq'ns

New 
Acq'ns

Capex

Lease 
payments

Discontinued 
operations

Other

2023

Working capital days: 

Total debtor days and work in progress days both 
increased and creditors days remained in line with last 
year. Overall, the Group’s total working capital days  
of 17.1 represents a deterioration from the 2022 equivalent 
(9.6 days), albeit fairly similar to 2021 (15.0 days). 

Going concern

The Board believe that, through the actions taken in recent 
months and described above, the Group is well placed to 
recover previous levels of profitability, cash generation and 
facility headroom. However, further scenario modelling has 
been undertaken of the Group’s net debt position into the 
reasonably foreseeable future. This modelling included 
cautious assumptions about trading performance, 
investment plans and acquisition consideration obligations. 
The principal uncertainty in the projections is the continued 
growth of the trading agencies in an unpredictable 
macro-economic environment and potential increases in 
cost base that are not proportionate to revenue growth.

The Directors have considered the resulting financial 
projections and cash flow projections for the Group 
alongside the availability of renewed committed bank 
facilities of £20m (expiring 5 April 2026), an overdraft 
facility of £9m (which will reduce to £3m in the event there 
is a deleveraging event – further information in Note 31  
to the financial statements), and the headroom afforded 
against Total Debt Leverage and Bank Debt Leverage 
covenant tests for the coming 12 months. This successful 

recent facility renewal is against the backdrop of the 
challenging trading conditions experienced in FY23 which 
resulted in significant strain on working capital particularly 
in the latter half of the year as described earlier. These 
conditions led to potential covenant compliance difficulties 
and a formal waiver of the covenant requirements before 
the year end as part of a package of measures ultimately 
resulting in the new facility. The revised position leaves the 
Group much better placed to navigate its funding needs 
going forward in the knowledge that the bank has been 
supportive of the measures already taken and 
demonstrates confidence in the strategies adopted by the 
Board to lower the overall debt position.

The Directors have also considered and understood the 
mitigating actions that would be required in the event of 
reduced revenue profiles and any further consequential 
difficulties with covenant compliance. Such potential 
mitigating actions would include a review of headcount, 
particularly in the areas impacted by any downturn. 
Furthermore the Group have considered actions that  
can be taken should increased headroom be required.  
This would most likely be the disposal of non-core or high 
value agency assets.

Against these scenarios, the Group was demonstrated to 
have adequate headroom against the facilities described 
above. This leads the Directors to become satisfied that, 
taking account of reasonably possible changes in trading 
performance, it is appropriate to adopt the going concern 
basis in preparing the financial statements.

Key Performance Indicators

Outlook

We enter the year expecting 2024 to be another year  
of growth, albeit at a time of increasing global  
macro-economic & political uncertainty.

The year has started well and prospects for organic growth 
and recovery are good. We also expect to make additional 
margin improvements in spite of the cost pressures 
impacting our sector and we anticipate reaping the 
benefits of our strategic review and the focus on the core 
operations, offerings and capabilities. Furthermore and as 
a result of the actions taken in 2023 this growth is well set 
to be highly cash generative.

Giles Lee
Group Chief Financial Officer
28 March 2024

KPIs are designed to monitor the Group’s revenue and  
profit growth, within a safe capital structure. 

The targets, along with the outcome for 2023 are  
as follows:

•  Achieve organic revenue growth of at least 5% per year 

(delivered + 2%);

•  Increase headline operating profit margins to 14% 

(delivered 8%);

•  Grow headline profit before tax by 10% year-on-year;  

and (delivered a 47% reduction)

•  Maintain the ratio of net bank debt to EBITDA* at or below 
x1.5 (delivered x2.0) and the ratio of total debt (including 
both bank debt and deferred acquisition consideration)  
to EBITDA at or below x2.0 (delivered x2.7).

•  *EBITDA is headline operating profit before depreciation 

and amortisation charges.

At the individual Agency level, the Group’s financial KPIs 
comprise revenue and controllable profitability measures, 
predominantly based on the achievement of the annual 
budget. More detailed KPIs are applied within individual 
Agencies. In addition to financial KPIs, the Board 
periodically monitors the length of Client relationships, the 
forward visibility of revenue and the retention of key staff.

38

Annual report for the year ended December 2023

Annual report for the year ended December 2023

39
39

 
Strategic Report 
Aims and Ambition

Strategic Report 
Principal Risks and Uncertainties

Our goal remains simple: to develop MISSION into the UK’s 
leading, most respected Agency group. In a complex and  
ever-changing marketing environment, we are constantly 
evolving to help our Clients navigate through their challenges 
and opportunities. With a wealth of specialisms and skills,
as well as impartial advice, we invest and adapt to deliver  
the right talents in the most effective ways. With operations  
in the UK, Europe, Asia and the US, we’re committed to helping 
our Clients grow and succeed. Fundamental to our continued 
success is our ability to provide a rewarding, challenging and  
fun working environment for our staff.

We aim to reward MISSION’s shareholders both  
through capital growth and dividends. Our focus  
is first and foremost on organic growth, and in deploying 
the Group’s capital we always aim to support existing 
management teams who have demonstrated an ability  
to grow their businesses and to achieve consistently high 
margins. We constantly strive to enhance our offer with
acquisitions that add new disciplines or improved services 
to our Agencies, and we also target new high-growth market 
sectors, along with service or technology opportunities, 
which meet strict return on investment criteria.  

As well as acquisitions, we also consider  
launching new businesses that may require more time
to become established, but which will have a smaller 
investment cost and lower risk profile. We continue  
to develop our international footprint in response to  
Client demand and where we see strong opportunities 
to leverage our well-established UK strengths elsewhere  
in the world. We look to maintain a balance of equity
and debt financing to give shareholders the advantages  
of financial leverage but without placing the  
Group at financial risk.

The Group’s principal operating risks and uncertainties are set out below. The management of risk is the responsibility  
of the Board, assisted where appropriate by the Audit & Risk and Remuneration Committees as well as the  
Value Restoration Committee, as described further in the Corporate Governance Report. The Directors have carried 
out an assessment of the principal risks facing the Group in light of the challenges faced in 2023, including those  
that would threaten its business model, future performance, solvency and liquidity.

Adverse Economic Conditions

Loss of Key People

The risk with the greatest potential impact on the  
Group’s financial position is a widespread and dramatic 
economic downturn. This is exemplified by the longer 
term impact COVID-19 and recent global conflicts have 
had on the labour market, inflation and borrowing costs. 
The effect is reduced revenues and tighter margins, 
profitability and cash flows. Working capital cycles can 
also be significantly impacted, as we have seen in 2023. 
The entrepreneurial and autonomous culture that runs 
through our Agencies means that, while we will inevitably 
feel the impact of any economic downturn, we adapt 
quickly to changed circumstances and also seek out 
opportunities that inevitably emerge in times of  
economic challenge.

Loss of Key Clients

The consequence of Client losses is the same as for a 
general economic downturn, i.e. potential reduction in 
revenue, profit and cash, but to a lesser degree. Client 
losses are, to some degree, to be expected. The risk here 
is that Client losses are not replaced by new business and 
an agency finds all or part of its offers difficult to sell. 
The risk of Client loss is mitigated both by our continuous 
new business activity and also by a constant focus by all 
Agency CEOs on ensuring that the offers and services we 
provide to current and prospective Clients are relevant, 
effective and attractive.

In common with all service businesses, the Group  
is reliant on the quality of its people. The risk is that  
an Agency loses good, senior talent as a result of 
out-of-step remuneration packages, lack of progression 
opportunities or workplace environment and are unable 
to attract replacements. Strenuous efforts are made  
to provide a rewarding work environment and 
remuneration packages to attract, retain and  
motivate our leadership teams.

Two measures of our success are that our staff  
retention statistics are higher than the industry  
average and that the vast majority of the core 
management of our acquired businesses remain  
in place today. The system of financial rewards  
is reviewed regularly by the Remuneration Committee 
and revised where appropriate. An example of this  
is the innovative Growth Share Scheme, designed  
to provide a powerful retention incentive for our key 
business leaders. The Group launched the second 
iteration of this scheme in 2021. The first scheme, 
launched in 2017 proved to be a success and can  
be measured by the fact that, when the scheme 
matured in April 2020, we had retained all but one  
of the 17 individuals. The Board is considering the  
next iteration of such a scheme as we go into 2024.

40

Annual report for the year ended December 2023

Annual report for the year ended December 2023

41

Strategic Report 
Stakeholder Engagement

The Board takes its Companies Act Section 172 duty to promote 
the success of the Group very seriously and considers the 
Group’s various stakeholders when making decisions

Principal decisions

In 2023 the following principal decisions were taken  
by the Board: 1) the acquisition of Mezzo Labs Limited 
(‘Mezzo’), 2) the fundamental review of the Group’s 
operations in response to the trading downturn in late 
2023 (‘Value Restoration Plan’) and 3) pausing the 
dividend and other major capital allocations.

Rationale

The Board has signalled its intent to invest in businesses 
that both have the potential to drive cross-sell into 
high-margin, contemporary offers and have attractive 
Client lists that can be introduced to existing MISSION 
services. The acquisition of Mezzo delivered on this intent 
with the agency’s Data Science offer adding immediate 
scale and strength to the Group’s social media and 
marketing capabilities across the majority of our  
market segments.

As has already been described in these pages,  
the sudden and late reduction in revenues in the year, 
combined with a significant extension of the working 
capital cycle placed considerable pressure on the 
Group’s liquidity position as the year unfolded. The  
threat of exceeding these facilities and the risk of not 
passing banking covenants has seen the Board work  
with long-time, and highly supportive, lender NatWest plc 
on a refinancing plan. 

This plan, the ‘Value Restoration Plan’ (VRP), saw the 
Group review operational expenditure in order to make 
significant improvements to profitability on continuing 
operations going into 2024. The Group has also 
considered divestments of non-core operations and  
as a result of this review disposed of Pathfindr Ltd  
in December. The Group has successfully refinanced  
its operations on 27 March 2024. 

The rationale for restructuring each operation is to ensure 
that the Group has the margin strength and liquidity  
to withstand future trading shocks and to ensure that 
resources can be directed to strategic investment 
priorities when they arise.

The rationale for pausing dividend payments relates 
closely to the VRP and the need to strengthen the 
balance sheet. This is alongside pausing other capital 
allocation considerations such as future acquisitions  
and investments and major capital expenditure.

Engagement with stakeholders

Prior to the acquisition of Mezzo, James Clifton and Giles 
Lee presented the strategic and financial business case  
to the Bank, Board and to Agency CEOs, assimilated the 
advice and experience received from these parties and 
confirmed their full support before proceeding with the 
transaction. Care was also taken to ensure that key Mezzo 
employees were fully supportive of the transaction prior  
to completion. The Board also confirmed that the 
acquisition would help the Group deliver against its 
environmental targets.

An early stage of the VRP was to create a Board  
sub-committee, the Value Restoration Committee (VRC) 
who were responsible for the delivery of the VRP. This 
committee in whole or part met frequently with the Board, 
bank, shareholders, key Clients, credit insurers and 
employee representatives to ensure that there was full 
support for the plan at key stages of its execution. Care 
was taken in particular to engage with staff across the 
Group to minimise concern and uncertainty during the 
period when headcount was reduced.

A full strategic review of the capital allocation options  
was shared with the Board where once again the final 
decision was made to pause the dividend.

In all three cases above care is taken to ensure that the 
views of all stakeholders were considered wherever it was 
appropriate to do so.

MISSION’s long established communication processes 
remained in place throughout 2023 to ensure effective 
interaction with all key stakeholders. Examples of this 
include the regular investor roadshows led by James Clifton 
and Giles Lee to accompany the full year and interim 
results, and also internal ‘Town Hall’ Q&A sessions and 
Senior Team meetings conducted by James Clifton and 
David Morgan to discuss major MISSION-led initiatives.

MISSION’s long established 
communication processes  
remained in place 
throughout 2023 to ensure 
effective interaction with  
all key stakeholders.

42

Annual report for the year ended December 2023

Annual report for the year ended December 2023

43

Corporate Governance 
The Board

The following Directors represent the committee 
responsible for corporate governance compliance:

Each of our Executive Directors has had a long career 
in marketing communications:

David Morgan MBE
Non-Executive Chair

David founded Bray Leino, one of the MISSION Group’s 
key Agencies in 1974 and was its CEO until 2008, building 
it into one of the largest and most awarded of the UK’s 
regional agencies. He became Non-Executive Chair of 
Bray Leino in 2008 and was appointed Executive Chair  
of MISSION in April 2010 – a position he held until 
October 2021. He returned as Non-Executive Chair  
to MISSION in November 2023.

Giles Lee
Group Chief Financial Officer

Giles joined Bray Leino in 2005 as Group Finance Director 
following his successful role in transforming Merrydown 
plc from its fundamental financial restructure in 1998 to  
its acquisition in 2005. Giles was appointed Executive 
Chair of Bray Leino in 2013. He was appointed to the Board 
in March 2013 and became Commercial Director for 
MISSION in July 2018. As well as providing commercial 
support to the Group’s Agencies, Giles has overseen many 
acquisitions and strategic investments and was the driving 
force behind the creation of MISSION Shared Services. 
Giles was appointed Group CFO in April 2021.

Mark Lund
Non-Executive Deputy Chair and 

Senior Independent Director

Mark has enjoyed a long career in Advertising and 
Marketing both as entrepreneur and corporate 
executive. He co-founded independent Top 10 agency 
DLKW (now Mullen Lowe), was President of McCann UK 
and Europe and ran the UK Government’s marketing 
centre, the COI. Mark is Non-Executive Chair of  
Smart Energy GB and of Asbof which funds the UK’s 
self-regulation system for Advertising. Mark was 
appointed to the Board in October 2022 and Chairs  
the Audit & Risk Committee.

Eliza Filby
Non-Executive Director

Eliza joined MISSION in January 2022 as a Non-Executive 
Director. A writer, speaker, consultant and podcast host, 
she is a highly respected expert in ‘Generational 
Intelligence’. She has been helping companies and 
services understand generational shifts within politics, 
society and the workplace, working with organisations 
from VICE Media and Warner Brothers to the UK’s 
Ministry of Defence and Royal Household. As well as 
speaking at the EU’s Human Rights Forum, the Financial 
Times CEO Forum and the UK’s House of Lord’s Select 
Committee, she has authored books and written for the 
Financial Times, Times and City AM. Eliza was appointed 
to the Board in January 2021 and Chairs the 
Remuneration Committee.

James Clifton
Group Chief Executive

Fiona Shepherd
Chief Operating Officer

James started out Client-side before working for various 
agencies in the UK and internationally, within Omnicom 
and WPP. He created balloon dog in 2008, having led  
an MBO of Fox Murphy. balloon dog was acquired by 
MISSION and James was appointed to the Board in 
October 2012. He became CEO of bigdog following the 
merger of balloon dog with fellow MISSION Agency Big 
Communications, founded Pathfindr, the Group’s IIoT 
Asset Tracking business, and chaired the Group’s 
Integrated Agencies before being appointed Group 
Chief Executive in April 2019.

Fiona is Chief Executive of April Six and has worked  
in the technology industry for over 20 years, holding 
both Client and agency positions, with some of the 
world’s largest technology brands. Fiona was a founder 
of April Six and has been instrumental in expanding  
the Agency from its UK origins to its current position as  
a well-respected global technology and mobility Agency 
with offices across the world. Fiona joined the Board in 
April 2010 and has taken on responsibility for MISSION 
Advantage in 2022.

Dylan Bogg
Chief Creative Officer 

As Chief Creative Officer Dylan oversees creative 
output for the Group. He had built a successful business 
by the age of 24 and this was used as the bedrock  
for the launch of Big Communications in 1996 which  
was acquired by MISSION in 2006. Dylan is a multi-
award-winning creative and was appointed to the  
Board in April 2010. He also chairs the Group-wide 
Creative Directors’ Forum.

44

Annual report for the year ended December 2023

45

Annual report for the year ended December 2023Corporate Governance 
Directors' Report – for the year ended 31 December 2023  

The Directors present their report and the financial statements  
of The MISSION Group plc (“MISSION”) for the year ended  
31 December 2023. The Directors provide a separate  
Corporate Governance Report, which forms part of this  
Report of the Directors.

Results and Dividends

Risks and Uncertainties

The Consolidated Income Statement shows the results  
for the year. The Directors have proposed the pausing  
of the dividend.

The Strategic Report sets out the Group’s principal 
operating risks and uncertainties. As a communications 
Agency group, the main financial risks that arise from 
day-to-day activities are credit and currency risk.
Further details on the Group’s capital and financial  
risk management are set out in Note 29.

Directors

The following Directors held office during the year:

Dylan Bogg 

James Clifton

Dr Eliza Filby

Julian Hanson-Smith – resigned 24 November 2023

Giles Lee

Mark Lund

David Morgan – appointed 24 November 2023

Sue Mullen – resigned 12 January 2023

Fiona Shepherd

Directors’ Interests in Shares and Options

The interests of the Directors and their families in the shares of the Company were as follows: 
Number of ordinary shares of 10p each.

Dylan Bogg

James Clifton

Dr Eliza Filby

Giles Lee

Mark Lund

David Morgan

Fiona Shepherd

31 December 2022

31 December 2023

1,648,185

555,834

-

1,071,066

-

N/A

1,309,932

1,648,185

562,520

-

1,076,112

50,000

5,067,426

1,309,932

Growth Share Scheme

A Growth Share Scheme was implemented on 25 June 2021, 
giving participants the opportunity to subscribe for  
Ordinary B shares in The MISSION Marketing Holdings 
Limited (the “growth shares”) at a nominal value. These 
growth shares can, subject to continued employment, be 
exchanged for an equivalent number of MISSION Ordinary 
Shares if MISSION’s share price were to equal or exceed 
150p for at least 15 days during the period from subscription 
up to 60 days from the announcement of the Group’s 
financial results for the year ending 31 December 2023;  
if not, they would have no value.

At the time the scheme was introduced, achieving the target 
share price of 150p would have resulted in dilution to existing 
shareholders of less than 4% but would also have 
represented an increase in market capitalisation of over 
105%. A total of 27 individuals were invited to participate  
in the scheme, of which 7 were Board members.

Details of growth shares held by the Directors are as follows:

Number of Ordinary B shares in The MISSION Marketing Holdings Limited of 0.01p each.

Dylan Bogg

James Clifton

Giles Lee

Fiona Shepherd

31 December 2022 

Awarded in year 

31 December 2023

72,727

240,000

240,000

240,000

-

-

-

-

72,727

240,000

240,000

240,000

46

47

Annual report for the year ended December 2023Annual report for the year ended December 2023 
Corporate Governance 
Directors' Report for the Year ended 31 December 2023

Share options

There were no unexercised options over shares held by Directors:

•  Prepare the financial statements on the going  

Stakeholder Engagement

Substantial Shareholdings

Share Capital

Other than the Directors’ interests disclosed above,  
as at 28 March 2024, notification had been received  
of the following interests in 3% or more of the issued 
share capital of the Company:

The issued share capital of the Company at the date  
of this report is 91,015,897 Ordinary shares. The total 
number of voting rights in the Company is 91,015,897.

Number  
of shares 

% 

DBAY Advisors Ltd

10,665,000

11.7

Herald Investment Management Ltd

5,778,239

6.3

Directors’ Indemnity Insurance

The Company purchases insurance to cover its Directors 
and Officers against costs they may incur in defending 
themselves in legal proceedings instigated against them  
as a direct result of duties carried out on behalf of  
the Company.

Octopus Investments Nominees Ltd

5,287,327

5.8

Directors’ Responsibilities

BGF Investment Management Limited

4,713,501

5.2

Objectif Investissement Microcaps FCP

4,230,477

4.6

The Directors are responsible for preparing the Annual 
Report and the financial statements in accordance with 
applicable law and regulations. Company law requires 
the Directors to prepare financial statements for each 
financial year. Under that law the Directors have 
prepared the Group financial statements in accordance 
with International Financial Reporting Standards (IFRSs) 
as adopted by the United Kingdom and the Parent 
Company financial statements in accordance with 
United Kingdom Generally Accepted Accounting Practice 
(United Kingdom Accounting Standards comprising 
Financial Reporting Standard FRS 102, the Financial 
Reporting Standard applicable in the UK and Republic  
of Ireland and applicable law). Under company law the 
Directors must not approve the financial statements 
unless they are satisfied that they give a true and fair 
view of affairs of the Group and the Company and of the 
profit or loss of the Group for that period. In preparing 
these financial statements, the Directors are required to:

•  Select suitable accounting policies and then apply 

them consistently

•  Make judgements and accounting estimates that  

are reasonable and prudent

•  State whether applicable IFRSs as adopted by the  
EU have been followed by the Group and FRS 102  
by the Parent Company, subject to any material 
departures disclosed and explained in the financial 
statements, and

The Company’s Section 172 statement and other details 
of stakeholder and employee engagement are set out  
in the Stakeholder Engagement report.

Streamlined Energy and Carbon Reporting (“SECR”)

SECR is a sustainability regulation that came into force 
on 1 April 2019. It requires organisations to publicly report 
on carbon emissions and energy use, including UK energy 
use, associated greenhouse gas emissions, and an 
appropriate intensity ratio. SECR is applicable to all 
quoted companies and large UK incorporated unquoted 
companies with at least 250 employees or annual 
turnover greater than £36m and annual balance sheet 
total greater than £18m (two criteria or more must apply). 

The 2023 information given below is for The MISSION 
Group plc and Bray Leino Limited. Bray Leino Limited,  
a non-qualifying agency, has been optionally included 
for comprehensive reporting and consistency with the 
MISSION Group’s internal reporting. 

The MISSION Group Plc purchases the electricity used  
in some subsidiaries’ offices; however, this energy and 
resulting emissions have not been included because none 
of the Group’s subsidiaries qualify for SECR. The energy 
and emissions of all subsidiaries are measured annually 
as part of the Group's scope 1, scope 2 and scope 3 
carbon footprint.

concern basis unless it is inappropriate to presume  
that the Company will continue in business.

The Directors are responsible for keeping adequate 
accounting records that are sufficient to show and 
explain the Company’s and the Group’s transactions  
and disclose with reasonable accuracy at any time  
the financial position of the Company and the Group  
and to enable them to ensure that the financial 
statements comply with the Companies Act 2006.  
They are also responsible for safeguarding the assets  
of the Company and the Group and hence for taking 
reasonable steps for the prevention and detection  
of fraud and other irregularities.

The Directors are responsible for the maintenance and 
integrity of the corporate and financial information 
included on the Group’s website. Legislation in the  
United Kingdom governing the preparation and 
dissemination of financial statements may differ from 
legislation in other jurisdictions.

The Directors consider the annual report and accounts, 
taken as a whole, is fair, balanced and understandable 
and provides the information necessary for shareholders 
to assess the Group and Company’s position, 
performance, business model and strategy.

Auditors

PKF Francis Clark have indicated their willingness to 
continue in office and, in accordance with the provisions 
of the Companies Act 2006, it is proposed that they  
be re-appointed auditors to the Company for the  
ensuing year.

Disclosure of Information to Auditors

So far as the Directors are aware, there is no relevant audit 
information of which the Group’s auditors are unaware. 
Each of the Directors has taken all steps that they ought to 
have taken as Directors in order to make themselves aware 
of any relevant audit information and to establish that the 
Group’s auditors are aware of that information.

Events Since the End of the Financial Year

Events since the end of the financial year are detailed  
in Note 31 of the financial statements.

48

49

Annual report for the year ended December 2023Annual report for the year ended December 2023Corporate Governance 
Directors' Report – for the year ended 31 December 2023

Corporate Governance 
Corporate Governance Report

Energy consumption: (kWh’000s)

- Electricity

- Gas

- Transport fuel

- Fuel for electricity generation

2023

2022

248

196

192

-

253

207

125

-

Total energy consumption

636

585

Emissions (tCO2e)

Scope 1

Emissions from combustion of gas  
in buildings

Emissions from combustion of fuel  
for transport purposes

Scope 2

41.1

45.2

0.7

1.4

Emissions from purchased electricity 
(location-based method*)

51.4

48.8

Scope 1 & 2

Total Scope 1+2 emissions

93.2

95.4

Scope 3 

Emissions from business travel in rental  
cars or employee vehicles where company 
is responsible for purchasing the fuel

Emissions from upstream transport and 
distribution losses and excavation and 
transport of fuels

45.8

30.9

36.0

32.2

Total emissions for mandatory reporting

175.0

158.5

Intensity (tCO2e / FTE)

The computations above have been calculated and 
verified as accurate by Green Element Limited and 
Compare Your Footprint Limited, UK and the 
methodology used is in accordance with the GHG 
Protocol Corporate Accounting and Reporting Standard. 

We see SECR as a wonderful opportunity and not just 
another compliance exercise. It gives us the chance to 
assess our current emissions and find ways to reduce 
them. In 2020 we calculated our carbon footprint for the 
first time and certified Bray Leino as ISO 14001 compliant. 
All MISSION companies are signed up to Sustainability 
Solved (a coaching platform to enable organisations  
to implement their own environmental management 
systems) and additional MISSION companies have the 
aim of achieving ISO 14001 compliance. We will continue 
to comply with environmental legislation and to monitor 
and measure our consumption data with a view to 
reducing our intensity ratio.

Slavery and Human Trafficking Statement

The Group supports the aims of The Modern Slavery Act 
2015 (“the Act”) and will never knowingly deal with any 
organisation which is connected to slavery or human 
trafficking. Given the nature of the services we provide 
and our high standard of employment practices, we 
consider that we are at low risk of exposure to slavery 
and human trafficking. We are not aware of any areas  
of our operations and supply chain likely to lead to  
a breach of the Act.

Annual General Meeting

A notice convening the Annual General Meeting to be 
held on Monday 17 June 2024 at 12 noon is enclosed  
with this report.

On behalf of the Board 

Giles Lee 

Full Time Equivalent staff numbers

Intensity ratio: tCO2e / FTE

316

0.6

324

0.5

Group Chief Financial Officer 

28 March 2024.

 * location-based electricity (Scope 2) emissions use  

the average grid fuel mix in the region or country where 
the electricity was purchased and consumed. For SECR, 
location based is mandatory.

The Board of The MISSION Group plc (“MISSION”) is collectively 
accountable to the Company’s shareholders for good corporate 
governance, under David Morgan as Chair.
As an AIM-listed company, MISSION has chosen to apply the 
Quoted Companies Alliance (“QCA”) Corporate Governance Code 
for Small and Mid-Size Quoted Companies (“the QCA Code”).

MISSION is a collective of creative Agencies led by 
entrepreneurs who encourage an independent spirit.
Our aims and ambitions are set out in the Strategic 
Report. Unlike many other groups, our Agencies, which 
have mainly come into the Group via acquisition, retain 
their original leaders, cultures and business practices.
MISSION provides them with the support infrastructure 
and economies of scale of a multi-national group.
We strongly believe that this results in a highly 
personalised and Client-centric culture which in turn 
leads to an expanding and loyal Client base. The role  
of the Board in establishing good corporate governance 
in the context of this strategy requires making sure not 
only that individual Agencies are targeted, monitored 
and supported but, equally importantly, that Agencies 
cooperate and collaborate with each other to ensure  
we are providing the best possible range of services  
to help our Clients succeed. Indeed, it is this sense  
of cooperation and collaboration which defines the 
culture of MISSION and much of our time as a Board  
of Directors is devoted to exploring how this 
collaboration is optimised.

Board of Directors

The Board has a balance of sector, financial and public 
markets skills and experience. Brief profiles of each 
member of the Board are set out on pages 44 and 45. 
Each of our Executive Directors has had a long career  
in marketing communications, and brings strong and  
up to date sector experience.

Our Group Chief Financial Officer and two independent 
Non-Executive Directors provide industry, financial and 
public market skills and experience and, together with 
me, represent the committee responsible for corporate 
governance compliance and ensuring that a strong 
independent voice is present during Board discussions.

The roles of Chair and Chief Executive are separate,  
with James Clifton, as Group Chief Executive, having 
responsibility for implementing the Group’s strategy, 
driving growth, building our brand and delivering 
sustainable shareholder value.

Giles Lee was appointed Group Chief Financial Officer  
in 2021 and has also in practice retained much of his 
previous responsibilities as Group Commercial Director. 
In accordance with the QCA Code recommendation,  
the company secretary is not also an Executive Director, 
with Michael Langford being appointed to the role. 
Michael is the Group’s Financial Controller. He is a 
Chartered Accountant with suitable training and has 
previously assisted the Finance Director in company 
secretarial matters.

Our Non-Executive Directors are Mark Lund and Dr Eliza 
Filby, both independent by virtue of having no executive 
responsibilities within the Group. Both Mark and Eliza 
bring a strong independent voice to Board discussions 
but also with an insight into our sector.

Mark has enjoyed a long career in Advertising and 
Marketing both as entrepreneur and corporate executive. 
He co-founded independent Top 10 agency DLKW (now 
Mullen Lowe), was President of McCann UK and Europe 
and ran the UK Government’s marketing centre, the COI. 
Eliza is a writer, speaker, consultant and podcast host, 
she is a highly respected expert in ‘Generational 
Intelligence’. She has been helping companies and 
services understand generational shifts within politics, 
society and the workplace, working with organisations 
from VICE Media and Warner Brothers to the UK’s 
Ministry of Defence and Royal Household.

50

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Annual report for the year ended December 2023Annual report for the year ended December 2023Corporate Governance 
Directors' Report – for the year ended 31 December 2023

Formal evaluations of Board effectiveness are held on  
a periodic basis. The most recent evaluation took place 
during 2022, was conducted by the Chair, and involved  
a combination of self-evaluation and one-to-one 
interviews with individual Board members to seek 
objective feedback on the balance of skills, behaviours 
and effectiveness of the Board as a whole,

the Chair and other Board members. The next evaluation 
is due to take place during 2024. External counsel is 
sought when considering best-practice review criteria.

The Directors are collectively responsible for the strategic 
direction, investment decisions and effective control of 
the Group. As part of its recurring business, the Board 
receives a financial summary of the Group’s performance 
early in the month, comparing revenue and profit for 
each Agency with the prior year and budgets set at the 
beginning of the year and any subsequent re-forecasts. 
This summary is supplemented by written monthly 
reports from the Group CEO and a report from the Group 
CFO summarising the Group’s balance sheet and working 
capital performance. Separate reports are received in 
connection with non-recurring matters, including written 
strategic and financial appraisals of potential acquisition 
opportunities. The Board is satisfied that it receives 
information of a quality and to a timetable that permits  
it to discharge its duties.

All Directors are subject to election by Shareholders at 
the first opportunity after their appointment and are 
required to seek re-election every three years. The Board 
has established three formal committees to deal with 
specific aspects of the Group’s affairs. These are detailed 
below. Further to this the Board established a further, 
temporary committee, the Value Restoration Committee 
to steer the Group through the restructuring process.  
The members of this committee were Mark Lund,  
James Clifton and Giles Lee and me.

Audit & Risk Committee

The Audit & Risk Committee consists of two Non-Executive 
Directors, with Mark Lund as Chair alongside me.

The Committee considers matters relating to the reporting 
of results, financial controls and the cost and effectiveness 
of the audit process. The terms of reference of the 
Committee can be found in the Governance section of  
our website. It aims to meet at least twice a year with the 
Group’s external auditors in attendance. Other Directors 
attend as required. The Committee receives from the 
Group’s auditors and considers two detailed reports:

the Audit Planning Report which sets out the auditors’ 
proposed audit approach, and the Audit Completion 
Report, towards the conclusion of the audit fieldwork, 
which highlights the main matters considered and arising 
from the audit work.

The main meeting of the Committee each year reviews 
the financial results and disclosures in the annual report. 
This meeting is held shortly before the annual results are 
published and considers in detail with the Group’s 
auditors the principal areas of subjective judgement and 
any other matters brought to the Committee’s attention 
by the Group’s auditors. The main matters considered 
each year are any indications of possible goodwill  
and/or investment impairment, going concern and the 
application of the Group’s revenue recognition policies.

The Committee is satisfied that the Group’s auditors,  
PKF Francis Clark, have been objective and independent  
of the Group. The Group’s auditors performed non-audit 
services for the Group as outlined in Note 6. The nature  
of this work was again predominantly corporate finance 
advice and financial due diligence in relation to 
prospective acquisitions and not related to areas of 
significant judgement in the accounts. The work was  
not carried out by the audit team, the value of this work 
was not significant in relation to the size of the audit fee, 
the basis for charging was based on hourly involvement 
and no fees were contingent on outcome. As  
a consequence, the Committee is satisfied that the 
auditors’ objectivity and independence was not 
impaired by their non-audit services.

Remuneration Committee

As outlined in the Strategic Report, strong Client 
relationships and quality of staff are key factors in the 
success of MISSION, and strenuous efforts are made  
to retain and motivate our leadership teams. The Board 
maintains a policy of providing executive remuneration 
packages that will attract, motivate and retain Directors 
and senior executives of the calibre necessary to deliver 
the Group’s growth strategy and to reward them for 
enhancing shareholder value. The Remuneration 
Committee consists of two independent Non-Executive 
Directors, with Eliza Filby taking the role of Chair 
alongside me. The Committee determines the 
remuneration of the Executive Directors and makes 
recommendations to the Board with regard to 
remuneration policy and related matters.

The Committee meets as and when required and its terms 
of reference can be found in the Governance section of 
our website. The remuneration and terms and conditions 
of appointment of the Non-Executive Directors are 
determined by the Board. No Director is involved in setting 
his or her own remuneration.

The Committee reviews the components of each Executive 
Director’s remuneration package annually. During the 
year, these packages consisted of four elements:

•  basic salary and benefits,

•   performance related bonus linked to the delivery  

Nomination Committee

The Nomination Committee consists of me, as the 
Committee Chairman, and the two Non-Executive 
Directors. The Committee is responsible for reviewing 
and making proposals to the Board on the appointment 
of Directors and meets as necessary. The terms of 
reference of the Committee are available on request.  
In 2023 the Committee considered the vacancy created 
for the Non-Executive Chair by the resignation of  
Julian Hanson-Smith and invited David Morgan to join 
the Board on this basis.

Summary of Directors’ Attendance

Executive Directors are expected to make a full-time 
commitment to the Group, whilst Non-Executive 
Directors are generally expected to be available to 
participate in person at Board meetings and meetings  
of the Remuneration, Audit and Nomination Committees.

In addition, they are expected to be available to discuss 
matters between these formal meetings. Where diary 
clashes or Client commitments conflict with formal 
meeting dates, the matters to be addressed during 
meetings are discussed with the relevant Director both 
before and after the relevant meeting. We estimate that 
the time commitment required from our Non-Executive 
Directors is roughly 3 days per month.

of profit targets

•  share-based incentives, and

•  termination packages to outgoing Directors.

With regard to remuneration policy, the Committee gives 
specific consideration each year to the nature and 
quantum of incentive arrangements to ensure they remain 
relevant and effective for the retention of key staff, 
including not just Executive Directors but also senior staff 
within the Group’s Agencies. This includes setting the 
profit targets which trigger annual performance-related 
cash bonuses and approving the allocation of incentives 
to individuals. The Committee undertook a detailed review 
of the Group’s incentives during 2018, implementing 
various changes as a result and no further refinements 
were considered necessary in 2023.

The Remuneration Committee approved the latest Growth 
Share Scheme in June 2021.

The Committee reviews annually whether or not profit 
targets have been met to trigger performance-related 
bonuses to Directors and the senior management in 
individual Agencies. This evaluation considers both the 
Group’s financial performance and individual Agency 
performance, and takes place alongside the finalisation  
of the annual results. Details of Directors’ remuneration 
are included in Note 7.

52

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Annual report for the year ended December 2023Annual report for the year ended December 2023Corporate Governance 
Directors' Report – for the year ended 31 December 2023

Board Meetings

Remuneration Committee

Audit Committee

Entitled  
to attend

Attended

Entitled  
to attend

Attended

Entitled  
to attend

Attended

Dylan Bogg

James Clifton

Eliza Filby

Julian Hanson-Smith

Giles Lee

Mark Lund

David Morgan

Fiona Shepherd

12

12

12

9

12

12

3

12

11

12

12

9

12

12

3

12

n/a

n/a

3

2

n/a

1

n/a

n/a

n/a

n/a

3

2

n/a

1

n/a

n/a

n/a

n/a

n/a

2

n/a

3

1

n/a

n/a

n/a

n/a

2

n/a

3

1

n/a

Shareholder Communication

We engage in a dialogue with our shareholders and 
prospective shareholders via formal meetings and 
informal telephone and email contact. In addition,  
we provide comprehensive information to investors on  
our website, including contact information and answers 
to frequently asked questions.

Formal meetings with institutional fund managers and 
wealth managers take place throughout the year but  
are concentrated on the periods following our interim  
and full year results announcements. We receive  
collated feedback from these meetings via our  
NOMAD, Canaccord Genuity. In addition, I speak  
to representatives of our larger institutional investors 
between these formal set pieces to make sure the 
dialogue continues and that we understand their 
expectations. Private investors don’t have the benefit  
of regular formal meetings, but we make sure we are 
available to meet shareholders at our Annual General 
Meeting and we often continue a dialogue with them  
via email. The results of proxy votes cast at Annual 
General Meetings can be found in the Investors  
section of our website.

James Clifton, Giles Lee and I are, between us, the first 
point of contact for any queries raised by shareholders 
but, should we fail to resolve any queries, the Senior 
Independent Director, Mark Lund, is available to meet 
shareholders. I am encouraged to note that, to date,  
no such request has been received.

Corporate Culture

The Group has established a statement of corporate 
values in order to establish clearly for all stakeholders 
what we stand for and how we behave. These values  
are: invested, accountable, connected, progressive  
and human. However, culture is defined as the internal 
expression of brand purpose. In the same document  
we stated our brand purpose or Vision as “the preferred 
creative partner for real business growth.” This was 
supported by a summary of our personality: ”We are  
a challenger brand. So we try harder. We look for 
solutions where others see problems. We are connected 
by the ambition to deliver amazing results for our Clients.
We are driven by the entrepreneurial spirit that runs 
through our veins. We celebrate diversity and treat others 
how we would wish to be treated ourselves.” This is the 
culture to which we aspire.

The formal matters reserved for the Board include 
certain key internal controls: the specific levels of 
delegated authority and the segregation of duties;  
the prior approval of all acquisitions; the review of 
pertinent commercial, financial and other information 
by the Board on a regular basis; the prior approval  
of all significant strategic decisions; and maintaining  
a formal strategy for business activities.

Assurance over risk management is obtained from  
the establishment of management policies and  
controls, regular review of individual Agency financial 
performance, and the external audit process. The Board 
does not consider it necessary to have a separate 
internal audit function at the present time; the internal 
audit of internal financial controls forms part of the 
responsibilities of the Group’s finance function.

On behalf of the board

David Morgan 
Chair

28 March 2024

Risk Management

Whilst the Directors are collectively responsible for  
the effective control of the Group, the Audit & Risk 
Committee has primary responsibility for the oversight 
of risk. The principal risks and uncertainties facing the 
Group are set out in more detail in the Strategic Report 
and the Non-Executive Directors periodically consider 
whether or not this remains up to date.

Clients and staff represent the key resources and 
relationships on which our business relies.

Primary responsibility for maintaining strong Client 
relationships and retaining key staff lies with the  
Agency CEOs and this is monitored via written monthly 
reports and interaction with the Group CEO. Their  
day to day involvement with Clients provides the  
Board with strong and up to date feedback from this 
vital stakeholder group, including lessons to be learnt 
from unsuccessful new business pitches. Periodically,  
a new service is developed as a result of this feedback 
loop. It has also been through Client feedback that we 
have embarked on our international expansion – going 
where our Clients want us to be.

Potential acquisitions and changes in incentive and 
rewards systems, designed to motivate and retain key 
staff, are considered by the full Board when it meets in 
person, or via regular informal contact between meetings.

The Board is responsible for ensuring that the Group 
maintains a system of internal financial controls.

The objective of the system is to safeguard Group 
assets, ensure proper accounting records are 
maintained and that the financial information used 
within the business and for publication is timely and 
reliable. Any such system can only provide reasonable, 
but not absolute, assurance against material loss  
or misstatement.

All day to day operational decisions are taken initially 
by the Executive Directors, in accordance with the 
Group’s strategy. The Executive Directors are also 
responsible for initiating commercial transactions and 
approving payments, save for those relating to their 
own employment.

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Annual report for the year ended December 2023Annual report for the year ended December 2023 
Financial Statements 
Independent Auditor’s Report

Independent Auditor’s Report 
to the Members of The MISSION Group plc

Opinion

We have audited the financial statements of The MISSION 
Group plc (the “Group”) for the year ended 31 December 
2023, which comprise the Consolidated Income 
Statement, Consolidated Statement of Comprehensive 
Income, the Consolidated Balance Sheet, the Consolidated 
Cash Flow Statement, the Consolidated Statement  
of Changes in Equity and the related notes including  
a summary of significant accounting policies. The financial 
reporting framework that has been applied in their 
preparation is applicable law and International Financial 
Reporting Standards (IFRSs) as adopted by the UK.

In our opinion, the financial statements:

•   give a true and fair view of the state of the Group’s 
affairs as at 31 December 2023 and of the Group’s  
profit for the year then ended;

•   have been properly prepared in accordance with  

IFRSs as adopted by the UK; and

•   have been prepared in accordance with the 
requirements of the Companies Act 2006.

Basis for Opinion

We conducted our audit in accordance with International 
Standards on Auditing (UK) (ISAs (UK)) and applicable law. 
Our responsibilities under those standards are further 
described in the Auditor’s responsibilities for the audit  
of the financial statements section of our report. We are 
independent of the Group in accordance with the ethical 
requirements that are relevant to our audit of the financial 
statements in the UK, including the FRC’s Ethical Standard 
as applied to listed entities, and we have fulfilled our  
other ethical responsibilities in accordance with those 
requirements. We believe that the audit evidence we have 
obtained is sufficient and appropriate to provide a basis 
for our opinion.

An Overview of the Scope of Our Audit

We planned and performed our audit by obtaining an 
understanding of the Group and its environment, including 
the accounting processes and controls, and the industry  

in which it operates. The Group comprises the following 
trading companies:

•  19 UK subsidiary companies;

•  1 wholly owned US based subsidiary;

•  1 wholly owned Germany based subsidiary;

•  5 wholly owned Asian subsidiaries;

•  A 50% owned joint venture;

•   A 70% owned Asian subgroup comprising  
5 locally incorporated companies; and 

•  2 UK holding companies. 

Of the Group’s 34 (2022: 30) reporting components,  
we subjected 3 (2022: 3) to full scope audits and 9 (2022: 
6) to specific audit procedures. The remaining components 
were subject to analytical review procedures. All of the 
work was carried out by the Group audit team. Those 
components subject to audit and specific audit procedures 
cover 76% (2022: 75%) of the Group’s consolidated 
operating income and 88% (2022: 79%) of the Group’s 
absolute profit before tax (absolute result does not 
distinguish between profit or loss at subsidiary level).  
Our audit work at the component level is executed at  
levels of materiality appropriate for such components,  
as detailed below. 

Key Audit Matters 

Key audit matters are those matters that, in our 
professional judgement, were of most significance in our 
audit of the financial statements of the current period and 
include the most significant assessed risks of material 
misstatement (whether or not due to fraud) we identified, 
including those which had the greatest effect on: the 
overall audit strategy, the allocation of resources in the 
audit; and directing the efforts of the engagement team. 
These matters were addressed in the context of our audit 
of the financial statements as a whole, and in forming our 
opinion thereon, and we do not provide a separate opinion 
on these matters.

KEY AUDIT MATTER

RESPONSE AND CONCLUSION 

REVENUE RECOGNITION

Our audit work included:

The Group’s primary revenue streams are outlined in the 
accounting policies section. We identified that the revenue 
recognition risk relates particularly to the correct treatment  
of project fees, where the service spans the year end. Assessing 
the timing of recognition and valuation of such work involves 
estimates and can be complex. 

•  Assessing and challenging the revenue recognition policies 

adopted by the Group to confirm they are appropriate in the 
context of the business and in accordance with IFRS15.

•  Reviewing a sample of open jobs at the year end, including 
all material jobs, across the Group and testing accuracy, 
completeness and cut off.

•  Reconciling open job reports at the year end to revenue and  

profit recognised.

•  Assessing and challenging on a sample basis whether revenue 

and profit recognised on open jobs is complete and  
appropriately valued.

•  Evaluating the accuracy of accrued income in the previous year 
against actual outcomes to determine whether management’s 
historic estimations have been reliable and are consistent with 
current year assumptions.

As a result of the procedures performed, we are satisfied that 
revenue has been correctly recorded.

GOODWILL IMPAIRMENT

Our audit work included:

The impairment review of the Group’s carrying value of Goodwill 
arising on consolidation is one of the main areas of estimation.  
At 31 December 2023, the carrying value of goodwill in the Group 
balance sheet was £88m (2022: £96m). We identified that the 
audit risk relates to ensuring that management’s impairment 
review is robust and reliable in identifying potential impairment, 
and that the assumptions made are reasonable. 

The key assumptions used by management in assessing value  
in use are:

•  Budgets and forecasts for the next 4 years.

•  The discount rate applied (the Group’s weighted average  

cost of capital – WACC).

•  Assumed growth rate.

•  Assessing and challenging the key assumptions and calculations 

applied by management in their impairment reviews.

•  Benchmarking the short and long term growth rates to 
independent market data to confirm it is appropriate.

•  Reviewing the detailed components of the WACC calculation.

•  Assessing and challenging management’s sensitivity analysis  

on key assumptions and calculations.

•  Where there is limited headroom, performing our own sensitivity 

analysis on agency EBIT bridges and challenging current  
forecasts where performance underachieved against historical 
forecast results.

•  Comparing the assumptions used in management’s forecasts to 
those used in other areas of the financial statements, including 
estimating contingent consideration and supporting the going 
concern assumption. We challenged management and obtained 
supportable explanations where inconsistencies were identified. 

•  Assessing the disclosures made in the financial statements, 
specifically surrounding the krow Group, Story Agency and  
Story UK CGUs. 

As a result of the work performed, after management’s impairment 
of goodwill relating to krow Group, Story Agency and Story UK,  
by a total of £10.3m, we are in agreement that goodwill does not 
require further impairment at this stage.

56

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Annual report for the year ended December 2023Annual report for the year ended December 2023Financial Statements 
Independent Auditor’s Report

KEY AUDIT MATTER

GOING CONCERN

The group has had a challenging year, with significantly  
reduced revenues and profits in several agencies due to the  
loss (temporarily or permanently) of significant clients together 
with softer technology markets overseas. This, combined with 
significantly fewer payments made by foreign customers  
in advance of work, has led to difficult trading conditions, 
stretched cashflow and net debt. As a result, the group has 
breached its bank covenants after the year end. They have 
received a waiver for this breach and the covenants have  
been reset. 

The key assumptions used by management in assessing going 
concern are in the underlying forecasts for the next 12 months.

Our audit work included:

•  Reviewing and challenging management’s assessment of going 
concern and key assumptions (including assessment at the 
planning stage of the audit process). 

•  Assessing the timing and amount of turnover and related 

cashflows in the forecast models. We also tested the integrity  
and mathematical accuracy of the models used.

•  Reviewing and assessing the appropriateness of management’s 

sensitivity analysis including changes in turnover and  
related cashflows.

•  Testing the amount of existing bank facilities and expected 
headroom based on the forecast, and sensitivities, over the  
next 12 months. 

•  Evaluating the reliability of the forecast through discussion with 
management, review of post year end trading, review of external 
independent reports and considering the historical reliability  
of forecasts compared to actual results. 

•  Considering downside scenarios and likely mitigating actions 

should forecast results not be achieved.

•  Reviewing going concern related disclosures in the financial 

statements to ensure they are appropriate

We have not identified any material uncertainties relating to events 
or conditions that, individually or collectively, may cast significant 
doubt on the group’s ability to continue as a going concern for  
a period of at least twelve months from when the financial 
statements are authorised for issue.

Our responsibilities and the responsibilities of the directors with 
respect to going concern are described in the relevant sections  
of this report.

Our Application of Materiality

Misstatements, including omissions, are considered to  
be material if individually or in aggregate, they could 
reasonably be expected to influence the economic 
decisions of users taken on the basis of the financial 
statements. We use quantitative thresholds of  
materiality, together with qualitative assessments  

in planning the scope of our audit, determining the  
nature, timing and extent of our audit procedures and  
in evaluating the results of our work. 

Based on our professional judgement, we determined 
materiality for the financial statements as a whole  
as follows:

RESPONSE AND CONCLUSION 

MATERIALITY MEASURE

GROUP

Overall materiality

Performance materiality

Basis for determination

£299,000 (2022: £388,000)

£207,000 (2022: £291,000)

Overall materiality has been set as an average of 5% of Headline profit 
before tax for the three years up to and including 2023  
(2022: 5% Headline profit before tax). 

We consider a measure based on historical and current year results 
most appropriate as the drop in results of 2023 are driven by temporary 
factors including market volatility/economic uncertainty. We consider  
a measure based on historical and current year results most 
appropriate as the drop in results of 2023 are driven by temporary 
factors including market volatility/economic uncertainty. 
Management’s value restoration plan, that is already partially 
actioned, is designed to restore the profitability within the Group.

We have considered headline profit before tax to be the most 
appropriate measure for materiality as it best reflects the  
Group’s underlying trading profitability and is a key metric used  
by both management and other stakeholders in assessing the  
Group’s performance. 

Performance materiality is set as 70% (2022: 75%) of overall materiality.

Misstatements reported to the audit committee

£15,000 (2022: £12,000)

Range of materiality at components subject to full 
scope audits: 

£148,000 - £247,000

Conclusions Relating to Going Goncern

In auditing the financial statements, we have concluded 
that the directors’ use of the going concern basis of 
accounting in the preparation of the financial statements 
is appropriate. Please refer to the Key Audit Matters 
section above for further details of work performed  
and conclusions. 

information is materially inconsistent with the financial 
statements or our knowledge obtained in the course  
of the audit, or otherwise appears to be materially 
misstated. If we identify such material inconsistencies  
or apparent material misstatements, we are required  
to determine whether this gives rise to a material 
misstatement in the financial statements themselves. 
 If, based on the work we have performed, we conclude 
that there is a material misstatement of this other 
information, we are required to report that fact.

We have nothing to report in this regard.

Other Information

The other information comprises the information included 
in the annual report other than the financial statements 
and our auditor’s report thereon. The directors are 
responsible for the other information contained within  
the annual report. Our opinion on the financial 
statements does not cover the other information and, 
except to the extent otherwise explicitly stated in our 
report, we do not express any form of assurance 
conclusion thereon. Our responsibility is to read the other 
information and, in doing so, consider whether the other 

Opinions on Other Matters Prescribed by the Companies 
Act 2006

In our opinion, based on the work undertaken in the 
course of the audit:

•  the information given in the Strategic Report and  

the Directors’ Report for the financial year for which 
the financial statements are prepared is consistent  
with the financial statements; and

•  the Strategic Report and the Directors’ Report  

have been prepared in accordance with applicable 
legal requirements.

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Annual report for the year ended December 2023Annual report for the year ended December 2023Financial Statements 
Independent Auditor’s Report

Matters on Which we are Required to Report by Exception

In the light of the knowledge and understanding of the 
Group and its environment obtained in the course of the 
audit, we have not identified any material misstatements 
in the Strategic Report or the Directors’ Report.

We have nothing to report in respect of the following 
matters in relation to which the Companies Act 2006 
requires us to report to you if, in our opinion:

•  adequate accounting records have not been kept,  
or returns adequate for our audit have not been 
received from branches not visited by us; or

•  the financial statements are not in agreement with  

the accounting records and returns; or

•  certain disclosures of Directors’ remuneration  

specified by law are not made; or

•  we have not received all the information and 

explanations we require for our audit.

Responsibilities of Directors

As explained more fully in the Directors’ responsibilities 
statement set out on pages 48 and 49, the Directors  
are responsible for the preparation of the financial 
statements and for being satisfied that they give  
a true and fair view, and for such internal control  
as the Directors determine is necessary to enable the 
preparation of the financial statements that are free from 
material misstatement, whether due to fraud or error.

In preparing the financial statements, the Directors are 
responsible for assessing the Group’s ability to continue 
as a going concern, disclosing, as applicable, matters 
related to going concern and using the going concern 
basis of accounting unless the Directors either intend  
to liquidate the Group or to cease operations, or have  
no realistic alternative but to do so.

Auditor's Responsibilities for the Audit of the  
Financial Statements

Our objectives are to obtain reasonable assurance  
about whether the financial statements as a whole  
are free from material misstatement, whether due  
to fraud or error, and to issue an auditor’s report  
that includes our opinion. Reasonable assurance  
is a high level of assurance, but is not a guarantee  
that an audit conducted in accordance with ISAs (UK) 
will always detect a material misstatement when it exists. 
Misstatements can arise from fraud or error and are 
considered material if, individually or in the aggregate, 
they could reasonably be expected to influence the 
economic decisions of users taken on the basis of these 
financial statements.

Irregularities, including fraud, are instances of  
non-compliance with laws and regulations. We design 
procedures in line with our responsibilities, outlined 
above, to detect material misstatements in respect  
of irregularities, including fraud. The extent to which  
our procedures are capable of detecting irregularities, 
including fraud is detailed below.

We obtained an understanding of the legal and 
regulatory framework applicable to the group and the 
industry in which it operates. We identified the principal 
risks of non-compliance with laws and regulations as 
relating to breaches around health and safety and 
General Data Protection Regulation. We also considered 
those laws and regulations that have a direct impact  
on the preparation of the financial statements such as 
financial reporting legislation (including the Companies 
Act 2006) and taxation legislation. We considered the 
extent to which any non-compliance with these laws and 
regulations may have a negative impact on the group’s 
ability to continue trading and the risk of a material 
misstatement in the financial statements.

Use of our Report

This report is made solely to the Company’s shareholders, 
as a body, in accordance with Chapter 3 of Part 16 of  
the Companies Act 2006. Our audit work has been 
undertaken so that we might state to the Company’s 
shareholders those matters we are required to state to 
them in an audit report and for no other purpose. To the 
fullest extent permitted by law, we do not accept or 
assume responsibility to anyone other than the Company 
and the Company’s shareholders as a body for our audit 
work, for this report, or for the opinions we have formed.

Duncan Leslie FCA
(Senior Statutory Auditor)

PKF Francis Clark 
Statutory Auditor 
Centenary House 
Peninsula Park 
Rydon Lane 
Exeter 
EX2 7XE

28 March 2024

We also evaluated management’s incentives and 
opportunities for fraudulent manipulation of the financial 
statements and determined that the principal risks 
related to the misstatement of the result for the year, 
goodwill impairment and revenue recognition. 

Based on this understanding we designed our audit 
procedures to identify irregularities. Our procedures 
involved the following:

•  Both goodwill impairment and revenue recognition 
were assessed as Key Audit Matters and our work  
in respect of them is detailed above. 

•  We made enquiries of senior management as to their 

knowledge of any non-compliance or potential 
non-compliance with laws and regulations that could 
affect the financial statements. As part of these 
enquiries we also discussed with management whether 
there have been any known instances of material 
fraud, of which there were none. 

•  We identified the individuals with responsibility  

for ensuring compliance with laws and regulations  
and discussed with them the procedures and policies  
in place. 

•  We reviewed minutes of meetings of Senior 

Management and those charged with governance.

•  We challenged the assumptions and judgements made 
by management in its significant accounting estimates.

•  We audited the risk of management override of 

controls, including through substantively testing 
journal entries and other adjustments for 
appropriateness, and evaluating the business rationale 
of significant transactions outside the normal course  
of business.

A further description of our responsibilities is available  
on the Financial Reporting Council’s website at:  
www.frc.org.uk/auditorsresponsibilities. This description 
forms part of our auditor’s report.

60

61

Annual report for the year ended December 2023Annual report for the year ended December 2023Financial Statements 
Consolidated Financial Statements & Notes

Consolidated Income Statement 
For the year ended 31 December 2023

Consolidated Statement of Comprehensive Income
For the year ended 31 December 2023

Continuing 
operations
2023

Discontinued 
operations
2023

Total 
Year to 31 
December 
2023 

Continuing 
operations
2022

Discontinued 
operations
2022

Total 
Year to 31 
December 
2022 

(LOSS) / PROFIT FOR THE YEAR

(11,136)

(743)

(11,879)

£’000

£’000

£’000

£’000

2,466

£’000

£’000

(2,430)

36

Other comprehensive income – items 
that may be reclassified separately  
to profit or loss:

Exchange differences on translation  
of foreign operations

TOTAL COMPREHENSIVE (LOSS)  
/ INCOME FOR THE YEAR 

Attributable to:

(271)

-

(271)

(688)

-

(688)

(11,407)

(743)

(12,150)

1,778

(2,430)

(652)

Equity holders of the parent

(11,561)

(743)

(12,304)

Non-controlling interests

154

-

154

(11,407)

(743)

(12,150)

1,829

(51)

1,778

(2,430)

-

(2,430)

(601)

(51)

(652)

Continuing 
operations
2023

Discontinued 
operations
2023

Total  
2023

Continuing 
operations
2022

Discontinued 
operations
2022

Total  
2022

Note

£’000

£’000

£’000

£’000

£’000

£’000

TURNOVER

Cost of sales

OPERATING INCOME

Headline operating expenses

HEADLINE OPERATING PROFIT / 
(LOSS)

Goodwill, business and  
intangible impairment

Profit on sale of Pathfindr (Note 22.3)

Start-up costs

Acquisition adjustments

Restructuring costs

Bank refinancing

OPERATING (LOSS) / PROFIT 

Share of results of associates and  
joint ventures

(LOSS) / PROFIT BEFORE INTEREST  
AND TAXATION

Net finance costs

(LOSS) / PROFIT BEFORE TAXATION

Taxation

2

2

3

3

3

3

3

5

6

8

195,450

438

195,888

182,324

361

182,685

(109,130)

(208)

(109,338)

(102,767)

(104)

(102,871)

86,320

230

86,550

79,557

257

79,814

(79,840)

(1,668)

(81,508)

(70,765)

(392)

(71,157)

6,480

(1,438)

5,042

8,792

(135)

8,657

(10,409)

-

(10,409)

(2,396)

(2,861)

(5,257)

-

308

308

(1,818)

(1,652)

(715)

(475)

-

-

-

-

(1,818)

(1,652)

(715)

(475)

-

(776)

(593)

(402)

-

-

-

-

-

-

-

(776)

(593)

(402)

-

(8,589)

(1,130)

(9,719)

4,625

(2,996)

1,629

150

-

150

160

-

160

(8,439)

(1,130)

(9,569)

4,785

(2,996)

1,789

(2,472)

-

(2,472)

(1,046)

-

(1,046)

(10,911)

(1,130)

(12,041)

(225)

387

162

(LOSS) / PROFIT FOR THE YEAR

(11,136)

(743)

(11,879)

Attributable to:

Equity holders of the parent

(11,283)

(743)

(12,026)

Non-controlling interests

147

-

147

Basic earnings per share  
(pence)

Diluted earnings per share  
(pence)

Headline basic earnings per share 
(pence)

Headline diluted earnings per share 
(pence)

10

10

10

10

(11,136)

(743)

(11,879)

(12.6)

(0.8)

(13.4)

(12.6)

(0.8)

(13.4)

3.1

3.1

(1.2)

(1.2)

1.9

1.9

3,739

(1,273)

2,466

2,439

27

2,466

2.7

2.7

6.9

6.9

(2,996)

743

566

(707)

(2,430)

(2,430)

-

(2,430)

(2.7)

(2.7)

(0.1)

(0.1)

36

9

27

36

0.0

0.0

6.8

6.7

62

63

Annual report for the year ended December 2023Annual report for the year ended December 2023Financial Statements 
Consolidated Financial Statements & Notes

Consolidated Balance Sheet 
As at 31 December 2023

Consolidated Cash Flow Statement 
For the year ended 31 December 2023

FIXED ASSETS

Intangible assets

Property, plant and equipment

Right of use assets

Investments, associates and joint ventures

CURRENT ASSETS

Stock

Trade and other receivables

Corporation tax receivable

Cash and short term deposits 

CURRENT LIABILITIES

Trade and other payables

Corporation tax payable

Bank loans

Acquisition obligations

NET CURRENT ASSETS

TOTAL ASSETS LESS CURRENT LIABILITIES

NON CURRENT LIABILITIES 

Bank loans

Lease liabilities

Acquisition obligations

Deferred tax liabilities

NET ASSETS

CAPITAL AND RESERVES

Called up share capital

Share premium account

Own shares

Share-based incentive reserve

Foreign currency translation reserve

Retained earnings

EQUITY ATTRIBUTABLE TO EQUITY HOLDERS OF THE PARENT

Non-controlling interests

TOTAL EQUITY

Note

11

13

14

15

16

17

18

19

20

22.1

20

21

22.1

23

24

25

26

27

As at  
31 December
2023

£’000

90,628

3,209

16,432

587

110,856

2,981

44,676

447

4,632

52,736

(45,388)

-

(21)

(1,745)

(47,154)

5,582

116,438

(19,973)

(15,768)

(3,720)

(524)

(39,985)

76,453

9,102

45,928

(942)

1,107

(888)

21,967

76,274

179

76,453

As at  
31 December
2022

Continuing 
operations
2023

Discontinued 
operations
2023

£’000

99,741

2,090

9,536

437

111,804

2,185

41,255

-

6,153

49,593

(39,667)

(794)

(27)

(1,371)

(41,859)

7,734

119,538

(17,488)

(8,481)

(2,772)

(622)

(29,363)

90,175

9,102

45,928

(994)

1,010

(610)

35,558

89,994

181

90,175

Operating (loss) / profit

Depreciation, amortisation and 
impairment charges

Increase / (decrease) in the fair value  
of contingent consideration

Profit on sale of Pathfindr Ltd

(Profit) / loss on disposal of property, 
plant and equipment and software  
and intellectual property

Non-cash charge for share options, 
growth shares and shares awarded,  
net of awards settled in cash

(Increase) / decrease in receivables

Increase in stock

Increase / (decrease) in payables

OPERATING CASH FLOWS

Net finance costs paid

Tax paid

Net cash inflow / (outflow)  
from operating activities

INVESTING ACTIVITIES

Proceeds on disposal of property, plant 
and equipment

Purchase of property, plant and 
equipment

Investment in software and product 
development

Acquisitions of, or investments in, 
businesses

Payment relating to acquisitions  
made in prior years

Cash acquired with subsidiaries

Proceeds on disposal of Pathfindr

Costs of disposal of Pathfindr

Net cash (outflow) / inflow 
from investing activities

Total  
2023

£'000

(9,719)

Continuing 
operations
2022

Discontinued 
operations
2022

£'000

4,625

£'000

(2,996)

Total  
2022

£'000

1,629

15,374

6,078

2,623

8,701

£'000

(8,589)

15,343

434

-

94

79

(2,945)

(1,125)

5,803

9,094

(2,471)

(2,411)

£'000

(1,130)

31

-

-

-

(67)

(43)

(1,277)

(2,794)

-

637

434

(334)

(308)

(308)

-

(11)

73

114

(70)

995

11,470

94

79

(3,012)

(1,168)

4,526

6,300

(2,471)

(1,002)

(1,774)

(458)

4,212

(2,157)

2,055

10,010

-

-

21

-

35

(3)

61

(259)

-

(24)

(283)

(334)

-

10

73

149

(73)

1,056

11,211

(1,002)

(482)

9,727

2

-

2

64

-

64

(2,340)

(3)

(2,343)

(1,019)

(73)

(1,092)

(111)

(397)

(393)

71

-

-

-

-

-

-

1,050

(187)

(111)

(456)

(1,396)

(1,852)

(397)

(1,893)

(393)

(790)

71

1,050

(187)

271

-

-

-

-

-

-

-

(1,893)

(790)

271

-

-

(3,168)

860

(2,308)

(3,823)

(1,469)

(5,292)

The financial statements were approved and authorised for issue on 28 March 2024 by the Board of Directors.  
They were signed on its behalf by:
Giles Lee, Group Chief Financial Officer 

Company registration number: 05733632

64

65

Annual report for the year ended December 2023Annual report for the year ended December 2023Financial Statements 
Consolidated Financial Statements & Notes

Consolidated Cash Flow Statement – continued 
For the year ended 31 December 2023 

Consolidated Statement of Changes in Equity 
For the year ended 31 December 2023

Continuing 
operations
2023

Discontinued 
operations
2023

Total  
2023

Continuing 
operations
2022

Discontinued 
operations
2022

Total  
2022

£'000

£'000

£'000

£'000

£'000

£'000

(1,495)

(156)

(1,820)

2,474

-

(997)

-

-

-

-

-

-

(1,495)

(2,180)

(156)

(40)

(1,820)

(1,935)

2,474

-

992

(497)

(997)

(3,660)

-

-

-

-

-

-

(2,180)

(40)

(1,935)

992

(497)

(3,660)

47

(1,297)

(1,250)

2,527

(1,752)

775

(271)

6,153

4,632

(688)

6,066

6,153

FINANCING ACTIVITIES

Dividends paid

Dividends paid to non-controlling 
interests

Payment of lease liabilities

Increase in bank loans

Purchase of own shares held in EBT

Net cash outflow from  
financing activities

Increase / (decrease) in cash and  
cash equivalents

Exchange differences on translation  
of foreign subsidiaries

Cash and cash equivalents  
at beginning of year

Cash and cash equivalents  
at end of year

Share 
capital

Share 
premium

Own 
shares

Share- 
based 
incentive
reserve

Foreign 
currency 
translation 
reserve

Retained 
earnings

Total 
attributable 
to equity 
holders of 
parent

Non-
controlling 
interest

Total 
equity

£’000

£’000

£’000

£’000

£’000

£’000

£’000

£’000

£’000

37,820

93,200

272

93,472

At 1 January 2022

9,102

45,928

(518)

868

Profit for the year

Exchange differences 
on translation of 
foreign operations

Total comprehensive 
(loss) / income for 
the year

Share option charge

Growth share charge

Own shares 
purchased by EBT

Shares awarded and 
sold from own shares

Dividend paid

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

(497)

21

-

-

-

-

33

109

-

-

-

-

-

(610)

(610)

-

-

-

-

-

9

-

9

-

-

-

9

27

36

(610)

(78)

(688)

(601)

(51)

(652)

33

109

(497)

-

-

-

-

33

109

(497)

(70)

(91)

(70)

(2,180)

(2,180)

(40)

(2,220)

At 31 December 2022

9,102

45,928

(994)

1,010

(610)

35,558

89,994

181

90,175

(Loss) / profit for  
the year

Exchange differences 
on translation of 
foreign operations

Total comprehensive 
(loss) / income for 
the year

Share option charge

Growth share charge

Shares awarded and 
sold from own shares

Dividend paid

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

52

-

-

-

-

17

80

-

-

-

(12,026)

(12,026)

147

(11,879)

(278)

-

(278)

7

(271)

(278)

(12,026)

(12,304)

154

(12,150)

-

-

-

-

-

-

(70)

17

80

(18)

-

-

-

17

80

(18)

(1,495)

(1,495)

(156)

(1,651)

At 31 December 2023

9,102

45,928

(942)

1,107

(888)

21,967

76,274

179

76,453

66

67

Annual report for the year ended December 2023Annual report for the year ended December 2023Notes to the Consolidated Financial Statements 

1. Principal Accounting Policies 

Basis of preparation

The Group’s financial statements consolidate the 
financial statements of the Company and entities 
controlled by the Company (its subsidiaries) made up  
to 31 December each year. They have been prepared  
in accordance with UK-adopted International Accounting 
Standards and on the historical cost basis. The functional 
currency of the Group is Pounds Sterling and the level  
of rounding applied is £’000.

Basis of consolidation

The results of subsidiaries acquired or disposed of during 
the year are included in the Consolidated Statement  
of Comprehensive Income from the effective date of 
acquisition or up to the effective date of disposal,  
as appropriate.

Where necessary, adjustments are made to the financial 
statements of subsidiaries to bring accounting policies 
used into line with those used by the Group.

All intra-group transactions, balances, income and 
expenses are eliminated on consolidation.

Going concern

The Directors have considered the financial projections and 
cash flow projections for the Group alongside the availability 
of renewed committed bank facilities of £20m (expiring  
5 April 2026), an overdraft facility of £9m (which will reduce 
to £3m in the event there is a deleveraging event – further 
information in Note 31 to the financial statements), and the 
headroom afforded against Total Debt Leverage and Bank 
Debt Leverage covenant tests for the coming 12 months.  
This recent successful facility renewal is against the 
backdrop of the challenging trading conditions experienced 
in 2023 which resulted in significant strain on working 
capital particularly in the latter half of the year. These 
conditions led to potential covenant compliance difficulties 
and a formal waiver of the covenant requirements before 
the year end as part of a package of measures ultimately 
resulting in the new facility. The revised position leaves the 
Group much better placed to navigate its funding needs 
going forward in the knowledge that the bank has been 
supportive of the measures already taken and demonstrates 
confidence in the strategies adopted by the Board to lower 
the overall debt position including capital raising initiatives.

The Directors have also considered and understood the 
mitigating actions that would be required in the event of 
reduced revenue profiles and any further consequential 
difficulties with covenant compliance. Such potential 
mitigating actions would include a review of headcount, 
particularly in the areas impacted by any downturn. 

Furthermore the Group have considered actions that can 
be taken should increased headroom be required. This 
would most likely be the disposal of non-core or high 
value agency assets.

Against these scenarios, the Group was demonstrated to 
have adequate headroom against the facilities described 
above. This leads the Directors to become satisfied that, 
taking account of reasonably possible changes in trading 
performance, it is appropriate to adopt the going concern 
basis in preparing the financial statements. 

Turnover and revenue recognition policy

The Group’s operating subsidiaries carry out a range  
of different activities. The following policies apply 
consistently across subsidiaries. 

Revenue is recognised when a performance obligation is 
satisfied, in accordance with the terms of the contractual 
arrangement. Where there are contracts with a variety of 
performance obligations that are distinct, an element of 
the transaction price is allocated to each performance 
obligation and recognised as revenue as and when that 
performance obligation is satisfied. Revenue is allocated 
to each of the performance obligations based on relative 
standalone selling prices. Typically, performance 
obligations are satisfied over time as services are 
rendered. The nature of the work is almost always such 
that it relates to facts and circumstances that are specific 
to the Client, with the result that the work performed does 
not create an asset with alternative use to the Group. 
Therefore, in accordance with IFRS 15, even if the Client 
will receive the benefits of the Group's performance only 
when the Client receives the piece of work, the 
performance obligation is regarded as being satisfied 
over time. The Group is generally entitled to payment for 
work performed to date.

Contracts are typically short-term in nature and do not 
include any significant financing components. The Group 
is generally paid in arrears for its services and invoices are 
typically payable within 30 to 60 days. 

Where performance obligations have been satisfied and 
the recorded turnover exceeds amounts invoiced to 
Clients, the excess is classified as accrued income  
(within Trade and other receivables). Accrued income  
is a contract asset and is transferred to trade receivables 
when the right to consideration is unconditional and billed 
per the terms of the contractual agreement. Where 
amounts invoiced to Clients exceed recorded turnover, 
because performance obligations have not yet been 
satisfied, the excess is classified as deferred income 
(within Trade and other payables). These balances are 
considered contract liabilities.

The Group has applied the practical expedient permitted 
by IFRS 15 to not disclose the transaction price allocated 
to performance obligations unsatisfied or partially 
unsatisfied as of the end of the reporting period as 
contracts typically have an original expected duration  
of a year or less. 

The amount of revenue recognised depends on whether 
the Group acts as principal or agent. Third party costs are 
included in revenue when the Group acts as principal with 
respect to the goods or services provided to the Client and 
are excluded when the Group acts as agent, by reference 
to whether or not the Group controls the relevant good  
or service before it is transferred to the Client.

The Group has not recognised any significant costs 
incurred to obtain or fulfil a Client contract as assets on 
the balance sheet. Costs to obtain a contract are typically 
expensed as incurred as the contracts are generally short 
term in nature.

Turnover represents fees, commissions, rechargeable 
expenses and sales of materials performed subject to 
specific contracts. 

Further details on revenue recognition are detailed  
by activity below: 

(i) Advertising and ad hoc marketing campaigns

This typically involves fees for strategic planning and 
creative concepts through to execution and delivery  
of final campaigns. Revenue may consist of various 
arrangements, but typically comprises retainer fees or 
fixed price contracts, both of which are recognised over 
time. Retainer fees are recognised on a straight-line basis 
over the term of the contract. For fixed price contracts, 
revenue is recognised based on the actual service 
provided to the end of the reporting period as  
a proportion of the total services to be provided.  
This is typically determined based on third party costs 
incurred to date and actual labour hours devoted to date 
relative to the total expected costs and labour hours. 

(ii) Website, portal or application design and build (Digital)

The Group derives revenue from designing and building 
websites, portals and applications under fixed price 
contracts. Revenue is typically recognised over time, 
determined by applying the hours devoted to date as  
a percentage of total hours expected.

(iii) Software development (Digital)

This revenue stream involves the supply of software 
licences and aftersales support. If billed as a single fixed 
price fee, each of these services is accounted for as  

a separate performance obligation, the transaction price 
allocated to each being determined by the labour hours 
and cost required to supply each service. Revenue 
attributable to the provision of the software is recognised 
at a point in time when the software licence is made 
available for use by the Client. Revenue attributable to the 
aftersales support is recognised monthly on a straight-line 
basis over the period support is to be provided. In some 
cases, the contract might also cover the provision of data 
migration and training services, but each of these is 
separately billed, the revenue being recognised over time, 
determined by applying the hours devoted to date as  
a percentage of total hours expected. 

(iv) Media buying 

Revenue is derived from identifying the Client’s media 
requirements and managing and placing orders for the 
appropriate media. Revenue is typically recognised at the 
point in time the media is aired or on the date of publication.

v) Exhibitions, events and conferences

Revenue is derived from the design, planning and supply 
of exhibition stands, events and conferences. Revenue is 
typically recognised over time based on third party costs 
incurred to date and actual labour hours devoted to date 
relative to the total expected costs and labour hours. 

(vi) Learning and training 

Revenue is in the form of fixed price fees from planning 
and designing training courses and from performing 
training courses. Specific training is recognised at a point 
in time on the date the training takes place. If the service 
provided includes planning and designing the training 
course and material, then revenue would be attributed  
to this performance obligation and recognised over time 
based on third party costs incurred to date and actual 
labour hours devoted to date relative to the total 
expected costs and labour hours. 

(vii) Public Relations 

PR revenue is typically derived from retainer fees and 
fixed price fees for services to be performed subject to 
specific agreement. Revenue under these arrangements  
is earned over time, in accordance with the terms of the 
contractual arrangement. Retainer fee revenue is 
recognised on a straight-line basis over the period  
covered by the fee. For ad hoc fixed price projects,  
the Group generally applies the hours devoted to date  
as a percentage of total hours as the basis for  
recognising revenue.

68

69

Annual report for the year ended December 2023Annual report for the year ended December 2023Financial Statements 
Consolidated Financial Statements & Notes

Goodwill and other intangible assets

Goodwill

Goodwill arising from the purchase of subsidiary 
undertakings and trade acquisitions represents the excess 
of the total cost of acquisition over the Group’s interest  
in the fair value of the identifiable assets, liabilities and 
contingent liabilities of the subsidiary acquired. The total 
cost of acquisition represents both the unconditional 
payments made in cash and shares on acquisition and  
an estimate of future contingent consideration payments 
to vendors in respect of earn-outs. 

Goodwill is not amortised but is reviewed annually  
for impairment. Goodwill impairment is assessed by 
comparing the carrying value of goodwill for each 
cash-generating unit to the future cash flows, discounted 
to their net present value using an appropriate discount 
rate, derived from the relevant underlying assets.  
Where the net present value of future cash flows  
is below the carrying value of goodwill, an impairment 
adjustment is recognised in profit or loss and is not 
subsequently reversed. 

Other intangible assets

Other intangible assets separately identified as part  
of an acquisition are amortised over periods of between  
2 and 10 years, except certain brand names which are 
considered to have an indefinite useful life. The value  
of such brand names is not amortised, but rather an 
annual impairment test is applied and any shortfall in the 
present value of future cash flows derived from the brand 
name versus the carrying value is recognised in profit and 
loss. Amortisation and impairment charges are excluded 
from headline profit.

Other intangible assets also include costs associated  
with the development of identifiable software and other 
products. Development expenditure is capitalised only  
if the expenditure can be measured reliably, the product 
or process is technically and commercially feasible, 
future economic benefits are probable and the Group 
intends to and has sufficient resources available to 
complete development and to use or sell the asset. 
Otherwise, it is recognised in profit or loss as incurred. 

Development expenditure includes all directly related 
costs, including internal staff costs and an element of 
directly attributable overheads. Expenditure on research 
and sales related activities is recognised in profit or loss. 
Subsequent expenditure is capitalised only when it 
increases the future economic benefits embodied in the 
specific asset to which it relates.

These assets are carried at cost less accumulated 
amortisation and are amortised over periods of between 
3 and 5 years. Impairments are recognized if the carrying 
amount of an asset exceeds the recoverable amount. 
Amortisation of software and product development costs 
is included within operating expenses. 

Contingent consideration payments

The Directors manage the financial risk associated with 
making business acquisitions by structuring the terms of 
the acquisition, wherever possible, to include an element  
of the total consideration payable for the business which  
is contingent on its future profitability (i.e. earn-out). 
Contingent consideration is initially recognised at its 
estimated fair value based on a reasonable estimate  
of the amounts expected to be paid. Changes in the fair 
value of the contingent consideration that arise from 
additional information obtained during the first twelve 
months from the acquisition date, about facts and 
circumstances that existed at the acquisition date,  
are adjusted retrospectively, with corresponding 
adjustments against goodwill. The fair value of contingent 
consideration is reviewed annually and subsequent 
changes in the fair value are recognised in profit or  
loss but excluded from headline profits. 

Accounting estimates and judgements

The Group makes estimates and judgements concerning 
the future and the resulting estimates may, by definition, 
vary from the actual results. The Directors considered the 
critical accounting estimates and judgements used in the 
financial statements and concluded that the main areas 
of judgement are, in order of significance:

Potential impairment of goodwill

The potential impairment of goodwill is based on estimates 
of future cash flows derived from the financial projections 
of each cash-generating unit over an initial three-year 
period and assumptions about growth thereafter, 
discussed in more detail in Note 11. 

Contingent payments in respect of acquisitions

Contingent consideration, by definition, depends  
on uncertain future events. At the time of purchasing  
a business, the Directors use the financial projections 
obtained during due diligence as the basis for  
estimating contingent consideration. Subsequent 
estimates benefit from the greater insight gained in the 
post-acquisition period and the business’ track record  
of financial performance. 

Revenue recognition policies in respect of contracts  
which straddle the year end

Estimates of revenue to be recognised on contracts which 
straddle the year end are typically based on the amount 
of time so far committed to those contracts by reference 
to timesheets in relation to the total estimated time  
to complete them. 

Valuation of intangible assets on acquisitions

Determining the separate components of intangible assets 
acquired on acquisitions is a matter of judgement 
exercised by the Directors. Brand names, customer 
relationships and intellectual property rights are the most 
frequently identified intangible assets. When considering 
the valuation of intangible assets on acquisitions, a range 
of methods is undertaken both for identifying intangibles 
and placing valuations on them. The valuation of each 
element is assessed by reference to commonly used 
techniques, such as “relief from royalty” and “excess 
earnings” and to industry leaders and competitors. 
Estimating the length of Client retention is the principal 
uncertainty and draws on historic experience.

Intangible development costs

The Group capitalises development costs within intangible 
fixed assets. The key sources of estimation uncertainty 
involved in this are:

i.  Assessment of proportion of employees’ time spent  

on product development.

ii.  Period of amortisation – the length of time between  

the creation of the asset and it being consumed in the 
sales of the products created. 

Share-based payment transactions

Equity-settled share-based payments are measured at  
fair value at the date of grant. The fair value determined  
at the grant date of the equity-settled share payments is 
expensed on a straight-line basis over the vesting period, 
based on the Group’s estimate of the number of shares 
that will eventually vest.

The fair value of nil-cost share options is measured by use 
of a Black Scholes model on the grounds that there are no 
market-related vesting conditions. The fair value of Growth 
Shares is measured by use of a Monte Carlo simulation 
model on the grounds that they are subject to market-
based conditions (the future share price of the Company). 

Foreign currencies

Assets and liabilities in foreign currencies are translated 
into sterling at the rates of exchange ruling at the 
balance sheet date. Transactions in foreign currencies 
arising from normal trading activities are translated into 
sterling at the rate of exchange ruling at the date of the 
transaction. Exchange differences are reflected in the 
profit or loss accordingly. 

The income statements of overseas subsidiary 
undertakings are translated at average exchange rates 
and the year-end net assets of these companies are 
translated at year-end exchange rates. Exchange 
differences arising from retranslation of the opening net 
assets are reported in the Consolidated Statement of 
Comprehensive Income.

Property, plant and equipment

Tangible fixed assets are stated at cost less accumulated 
depreciation. Depreciation is provided on all property, 
plant and equipment at rates calculated to write off the 
cost, less estimated residual value based on prices 
prevailing at the date of acquisition, of each asset evenly 
over its expected useful economic life, as follows:

Short leasehold improvements  

Period of the lease

Motor vehicles 

25% per annum

Fixtures, fittings and office equipment 

10-33% per annum

Computer equipment 

25-33% per annum

Stock

Stock is stated at the lower of cost and net realisable 
value and includes the costs of direct materials and 
purchases, and the costs of direct labour. Net realisable 
value is based on estimated invoice value less further 
costs expected to be incurred to completion.

Financial instruments

Financial assets and financial liabilities are recognised  
on the Group’s balance sheet when the Group becomes  
a party to the contractual provisions of the instrument. 
Issue costs are offset against the proceeds of such 
instruments. Financial liabilities are released to income 
when the liability is extinguished.

70

71

Annual report for the year ended December 2023Annual report for the year ended December 2023Financial Statements 
Consolidated Financial Statements & Notes

Leases

The Group recognises a right of use asset and  
a corresponding lease liability with respect to all lease 
arrangements in which it is the lessee, except for short 
term leases (defined as leases with a term of 12 months  
or less) and leases of low value assets. For these leases, 
the Group recognises the lease payments as an operating 
expense on a straight-line basis over the lease term. Lease 
incentives are spread over the term of the lease.

The lease liability is presented as a separate line in the 
Consolidated Balance Sheet. The lease liability is initially 
measured at the present value of all future lease 
payments, discounted at the rate implicit in the lease,  
or if this rate is not readily determined, the incremental 
borrowing rate of the Group. Lease payments included  
in the measurement of the lease liability include:

•  fixed and variable lease payments, less any  

lease incentives;

•  the amount expected to be payable by the lessee under 

residual value guarantees;

•  the exercise price of purchase options, if the lessee  
is reasonably certain to exercise the options; and

•  payments of penalties for terminating the lease,  
if the lease term reflects the exercise of an option  
to terminate the lease.

The lease liability is subsequently measured by increasing 
the carrying amount to reflect interest on the lease liability 
(using the effective interest rate method) and by reducing 
the carrying amount by any lease payments made. 

The Group remeasures the lease liability and makes  
a corresponding adjustment to the related right of use 
asset whenever:

•  the lease term has changed or there is a change in the 

assessment of exercise of a purchase option; or

•  a lease contract is modified and the lease modification 

is not accounted for as a separate lease

in which case the liability is remeasured by discounting 
the revised lease payments using a revised discount rate. 

The right of use assets are presented as a separate line  
in the Consolidated Balance Sheet. The right of use 
assets comprise the initial measurement of the 
corresponding lease liability, lease payments made at  

or before the commencement day of the lease and any 
initial direct costs. They are subsequently measured  
at cost less accumulated depreciation and impairment 
losses. Whenever the Group incurs an obligation for costs 
to dismantle and remove a leased asset, restore the site 
on which it is located or restore the underlying asset to 
the condition required by the terms and conditions of the 
lease, a provision is recognised and measured under IAS 
37. The costs are included in the related right of use asset.

Right of use assets are depreciated over the shorter 
period of lease term and useful life of the underlying 
asset, unless a lease transfers ownership of the 
underlying asset or the cost of the right of use assets 
reflects that the Group expects to exercise a purchase 
option, in which case the right of use asset is depreciated 
over the useful life of the underlying asset. The 
depreciation starts at commencement of the lease.

Deferred taxation

Deferred tax is the tax expected to be payable  
or recoverable on differences between the carrying 
amounts of assets and liabilities in the financial statements 
and the corresponding tax bases used in the computation 
of taxable profit, and is accounted for using the balance 
sheet liability method. 

Deferred tax liabilities are generally recognised for all 
taxable temporary differences and deferred tax assets are 
recognised to the extent it is probable that taxable profits 
will be available against which deductible temporary 
differences can be utilised. 

Where material intangible assets are recognised on 
acquisition which will be amortised over their useful lives,  
a deferred tax liability is also recognised and released 
against income over the corresponding period.

New standards, interpretations and amendments  
to existing standards

There are no new or amended standards or interpretations 
that impact the Group’s financial statements.

At the date of authorisation of these financial statements, 
certain new standards, amendments, and interpretations 
to existing standards have been published by the IASB but 
are not yet effective and have not been adopted early by 
the Group. No new standards in issue but not yet effective 
are expected to have a material impact on the Group.

2. Segmental Information 

IFRS 15: Revenue from Contracts with Customers requires the disaggregation of revenue into categories that depict how 
the nature, amount, timing and uncertainty of revenue and cash flows are affected by economic factors. The Board has 
considered how the Group’s revenue might be disaggregated in order to meet the requirements of IFRS 15 and has 
concluded that the segmentation disclosures set out below represent the most appropriate categories of disaggregation. 
The Board considers that neither differences between sales channels and markets nor differences between contract 
duration and the timing of transfer of goods or services are sufficiently significant to require further disaggregation.

For management purposes the Board monitors the performance of its individual agencies and groups them into service 
segments based on the sectors in which they operate. Each reportable segment therefore includes a number of agencies 
with similar characteristics.

The Board assesses the performance of each segment by looking at turnover, operating income and headline operating 
profit. The headline operating profit shown below is after the reallocation to the agencies of certain head office costs 
relating to the Shared Services function. These costs include a significant portion of the total operating costs which are 
now centrally managed. 

The Board does not review the assets and liabilities of the Group on a segmental basis. A segmental breakdown  
of assets and liabilities is therefore not disclosed.

Business & 
Corporate

Consumer 
& Lifestyle

Health & 
Wellness

Property

Sports & 
Entertainment

Technology 
& Mobility

MISSION 
Advantage 
& Central

Investments

Total

£’000

£’000

£’000

£’000

£’000

£’000

£’000

£’000

£’000

Year to 31 
December 2023

Turnover

Continuing 
operations

Discontinued 
operations

Total Group

Operating 
income

Continuing 
operations

Discontinued 
operations

Total Group

Headline 
operating profit 
/ (loss)

Continuing 
operations

Discontinued 
operations

Total Group

67,215

26,128

4,438

30,983

10,373

40,876

15,437

-

195,450

-

-

-

-

-

-

-

438

438

67,215

26,128

4,438

30,983

10,373

40,876

15,437

438

195,888

20,785

18,195

3,949

15,038

6,675

15,084

6,594

-

86,320

-

-

-

-

-

-

-

230

230

20,785

18,195

3,949

15,038

6,675

15,084

6,594

230

86,550

2,831

1,322

712

2,303

1,368

-

-

-

-

-

2,831

1,322

712

2,303

1,386

165

-

165

(2,221)

-

6,480

-

(1,438)

(1,438)

(2,221)

(1,438)

5,042

72

73

Annual report for the year ended December 2023Annual report for the year ended December 2023Financial Statements 
Consolidated Financial Statements & Notes

2. Segmental Information – continued 

Geographical segmentation

The following table provides an analysis of the Group’s operating income by region of activity:

UK

USA

Asia

Rest of Europe

Year to  
31 December 
2023

Year to 
31 December 
2022

£’000

75,278

7,688

3,340

244

86,550

£’000

67,766

9,156

2,667

225

79,814

Business & 
Corporate

Consumer 
& Lifestyle

Health & 
Wellness

Property

Sports & 
Entertainment

Technology 
& Mobility

MISSION 
Advantage 
& Central

Investments

Total

£’000

£’000

£’000

£’000

£’000

£’000

£’000

£’000

£’000

Year to 31 
December 2022

Turnover

Continuing 
operations

Discontinued 
operations

Total Group

Operating 
income

Continuing 
operations

Discontinued 
operations

Total Group

Headline 
operating profit 
/ (loss)

Continuing 
operations

Discontinued 
operations

Total Group

62,134

24,880

4,694

26,505

6,040

48,527

9,544

-

182,324

-

-

-

-

-

-

-

361

361

62,134

24,880

4,694

26,505

6,040

48,527

9,544

361

182,685

20,637

18,243

3,891

13,353

3,352

17,295

2,786

-

79,557

-

-

-

-

-

-

-

257

257

20,637

18,243

3,891

13,353

3,352

17,295

2,786

257

79,814

2,459

1,182

953

1,895

654

3,369

(1,720)

-

8,792

-

-

-

-

-

-

-

(135)

(135)

2,459

1,182

953

1,895

654

3,369

(1,720)

(135)

8,657

As contracts typically have an original expected duration of less than one year, the full amount of the accrued income 
balance at the beginning of the year is recognised in revenue during the year. The vast majority of turnover  
is recognised over time. 

74

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Annual report for the year ended December 2023Annual report for the year ended December 2023 
Financial Statements 
Consolidated Financial Statements & Notes

3. Reconciliation of Headline Profit to Reported Profit

The Board believes that headline profits, which eliminate certain amounts from the reported figures, provide a better 
understanding of the underlying trading of the Group. 

From continuing and discontinued operations

Year ended 
31 December 
2023

Year ended 
31 December 
2022

PBT  
£’000

PAT  
£’000

PBT  
£’000

PAT  
£’000

Start-up costs derive from organically started businesses or loss-making businesses acquired and comprise the trading 
losses of such entities until the earlier of two years from commencement or when they show evidence of becoming 
sustainably profitable. Start-up costs in 2022 related to the trading losses of the new Livity youth-marketing offer  
as well as costs associated with the early-stage foundation of performance marketing and data science capabilities. 
Start-up costs in 2023 relate to Livity, the launch of Turbine, an integrated Growth Media agency, specialising  
in owned, earned and paid media for consumer facing brands, the trading losses of BLS China launched in 2023,  
as well as costs associated with the early-stage foundation of performance marketing and data science capabilities.

Restructuring costs in 2022 comprised costs associated with the major fundamental restructuring of the Splash 
business. In 2023, restructuring costs consist of costs of closing down the April Six Singapore office, and redundancy, 
PILON and TUPE related costs associated with restructuring and right sizing of various business units in the last  
quarter of the year following the downgraded full year profit expectation announced to the market. 

Bank refinancing costs in 2023 consist of fees from various consulting and legal firms used to assist and advise  
the bank in the refinancing process, and other related costs associated with this process.

Headline profit 

2,720

1,855

7,771

6,130

Goodwill, business and intangible impairment

(10,409)

(10,381)

(5,257)

(4,697)

4. Acquisition Adjustments 

Profit on sale of Pathfindr (Note 22.3)

Start-up costs

Acquisition-related items (Note 4)

Restructuring costs

Bank refinancing costs

Reported (loss) / profit

From continuing operations

Headline profit 

308

(1,818)

(1,652)

(715)

(475)

355

(1,363)

(1,453)

(536)

(356)

(12,041)

(11,879)

-

(776)

(593)

(402)

-

743

-

(629)

(443)

(325)

-

36

4,158

2,953

7,906

6,229

Goodwill, business and intangible impairment

(10,409)

(10,381)

(2,396)

(2,366)

Movement in fair value of contingent consideration

Amortisation of other intangibles recognised on acquisitions

Acquisition transaction costs expensed

Year to 31
December
2023

£’000

(434)

(942)

(276)

(1,652)

Year to 31
December
 2022

£’000

334

(519)

(408)

(593)

Start-up costs

Acquisition-related items (Note 4)

Restructuring costs

Bank refinancing costs

Reported (loss) / profit

From discontinued operations

(1,818)

(1,652)

(715)

(475)

(1,363)

(1,453)

(536)

(356)

(10,911)

(11,136)

(776)

(593)

(402)

-

3,739

(629)

(443)

(325)

-

2,466

The movement in fair value of contingent consideration relates to a net upward (2022: downward) revision in the 
estimate payable to vendors of businesses acquired. This upward revision is driven by improved performance by the 
recent acquisitions. Acquisition transaction costs relate to professional fees in connection with acquisitions made  
or contemplated. 

5. Net Finance Costs

Headline loss 

(1,438)

(1,098)

(135)

(99)

Goodwill, business and intangible impairment

Profit on sale of Pathfindr (Note 22.3)

-

308

-

355

(2,861)

(2,331)

-

-

Reported loss

(1,130)

(743)

(2,996)

(2,430)

Interest on bank loans and overdrafts, net of interest on bank deposits

In 2022 goodwill, business and intangible impairment costs related to Splash goodwill and the impairment of Pathfindr 
fixed assets and stock, following a review of the valuation of these cash generating units and assets, and the loss on 
disposal of the Fenturi investment in associate and write-off of intercompany balance. In 2023, goodwill, business and 
intangible impairment costs relate to the impairment of Story UK Ltd, Story Agency Ltd, Krow Agency Ltd and Krow 
Communications Ltd goodwill and the write off of the Mission Brand Bonding Index intangible asset.

Amortisation of bank debt arrangement fees

Interest expense on lease liabilities

Net finance costs

Year to 31
December
2023

£’000

(1,795)

(45)

(632)

(2,472)

Year to 31
December
 2022

£’000

(656)

(48)

(342)

(1,046)

76

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Annual report for the year ended December 2023Annual report for the year ended December 2023Financial Statements 
Consolidated Financial Statements & Notes

6. Profit Before Taxation

7. Employee Information

Profit or loss on ordinary activities before taxation is stated after charging / (crediting):

The average number of Directors and staff employed by the Group during the year analysed by segment,  
was as follows:

Depreciation of owned tangible fixed assets

Depreciation expense on right of use assets

Amortisation of intangible assets recognised on acquisitions

Amortisation of other intangible assets

Expense relating to short term leases

Expense relating to low value leases

Income from subleasing right of use assets

Staff costs (Note 7)

Bad debts and net movement in provision for bad debts

Auditors’ remuneration

Loss / (profit) on foreign exchange

Auditors’ remuneration may be analysed by:

Audit of Group’s annual report and financial statements

Audit of subsidiaries

Audit related assurance services

Corporate finance 

Year to 31
December
2023

Year to 31
December
 2022

£’000

1,171

2,612

942

353

388

29

(153)

63,095

(5)

267

589

Year to 31
December
2023

£’000

62

138

6

61

267

£’000

1,068

1,918

519

337

376

12

(194)

55,032

386

238

(411)

Year to 31
December
 2022

£’000

56

128

5

49

238

Year to 31
December
2023

Year to 31
December
 2022

Business & Corporate

Consumer & Lifestyle

Health & Wellness

Property

Sports & Entertainment

Technology & Mobility

MISSION Advantage & Central

Investments 

235

205

31

190

63

143

196

21

1,084

The aggregate employee costs of these persons included in operating expenses were as follows:

Wages and salaries

Social security costs

Pension costs

Share based payment expense

Total employee costs

Year to 31
December
2023

£’000

54,538

6,327

2,133

97

63,095

281

209

29

184

34

150

136

18

1,041

Year to 31
December
 2022

£’000

47,593

5,453

1,844

142

55,032

The Group operates twenty four (2022: twenty six) defined contribution pension schemes. The pension cost charge for 
the year represents contributions payable by the Group to the schemes. At the end of the financial year outstanding 
contributions amounted to £289,000 (2022: £279,000). 

78

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Annual report for the year ended December 2023Annual report for the year ended December 2023Financial Statements 
Consolidated Financial Statements & Notes

Directors’ Remuneration

8. Taxation

Directors’ remuneration is derived from their role as either a Board member of MISSION or as an Executive Director 
of one of the Group’s Agencies. Remuneration for the year was as follows (all amounts in £’000):

Salary / Fees

Performance 
- related 
payments*

Benefits

Pension

Total
2023

Total
2022

20

73

168

326

45

100

244

240

-

-

1,216

-

-

-

-

-

-

-

95

-

-

95

-

-

12

9

-

-

7

6

-

-

-

-

10

19

-

3

23

24

-

-

20

73

190

354

45

103

274

365

-

-

-

81

174

480

46

25

350

357

143

36

34

79

1,424

1,692

As Board Directors

David Morgan  
(Chair from 24 November 2023)

Julian Hanson-Smith  
(Chair to 24 November 2023)

Dylan Bogg 

James Clifton (Chief Executive)

Eliza Filby 

Mark Lund  
(Non-Executive from 1 October 2022)

Giles Lee (Chief Financial Officer)

Fiona Shepherd

Former Directors

Sue Mullen (to 12 January 2023)

Andy Nash  
(Non-Executive to 30 September 2022)

Total 

Notes:

 * Performance related discretionary bonuses were paid in the first quarter of 2023 based on 2022 results.

Current tax:

UK corporation tax at 23.52% (2022: 19.00%)

Adjustment for prior periods

Foreign tax on profits of the period

Deferred tax:

Current year originating temporary differences

Tax charge for the year

Year to 31
December
2023

£’000

(123)

45

135

57

(219)

(162)

Factors Affecting the Tax Charge for the Current Year:

The tax assessed for the year is higher (2022: higher) than the standard rate of corporation tax in the UK.  
The differences are:

Profit before taxation

Profit on ordinary activities before tax at the standard rate  
of corporation tax of 23.52% (2022: 19.00%)

Effect of:

Rate changes

Non-deductible expenses / income not taxable

Depreciation (lower than) / in excess of capital allowances

Differences in overseas tax rates

Adjustments in respect of prior periods

Other differences

Actual tax charge for the year

Year to 31
December
2023

£’000

(12,041)

(2,832)

(11)

2,696

(5)

(23)

45

(32)

(162)

Year to 31
December
 2022

£’000

380

(36)

364

708

(1)

707

Year to 31
December
 2022

£’000

743

141

(99)

562

(76)

190

(36)

25

707

80

81

Annual report for the year ended December 2023Annual report for the year ended December 2023Financial Statements 
Consolidated Financial Statements & Notes

9. Dividends

10. Earnings Per Share 

Amounts recognised as distributions to equity holders in the year:

Interim dividend of nil (2022: 0.83 pence) per share 

Final dividend of 1.67 pence (2022: 1.60 pence) per share

Year to 31
December
2023

£’000

-

1,495

1,495

Year to 31
December
 2022

£’000

743

1,437

2,180

The Board has made the decision to pause further dividend payments until balance sheet strength is restored.

The calculation of the basic and diluted earnings per share is based on the following data, determined in accordance 
with the provisions of IAS 33: Earnings Per Share.

Earnings

Reported (loss) / profit for the year 
From continuing and discontinued operations

Attributable to:

Equity holders of the parent

Non-controlling interests

From continuing operations

Attributable to:

Equity holders of the parent

Non-controlling interests

From discontinued operations

Attributable to:

Equity holders of the parent

Non-controlling interests

Headline earnings (Note 3)
From continuing and discontinued operations

Attributable to:

Equity holders of the parent

Non-controlling interests

From continuing operations

Attributable to:

Equity holders of the parent

Non-controlling interests

Year to 31
December
2023

£’000

(11,879)

(12,026)

147

(11,879)

(11,136)

(11,283)

147

(11,136)

(743)

(743)

-

(743)

1,855

1,708

147

1,855

2,953

2,806

147

2,953

Year to 31
December
 2022

£’000

36

9

27

36

2,466

2,439

27

2,466

(2,430)

(2,430)

-

(2,430)

6,130

6,103

27

6,130

6,229

6,202

27

6,229

82

83

Annual report for the year ended December 2023Annual report for the year ended December 2023Financial Statements 
Consolidated Financial Statements & Notes

10. Earnings Per Share – continued 

11. Intangible Assets 

From discontinued operations

Attributable to:

Equity holders of the parent

Non-controlling interests

Number of shares

Weighted average number of Ordinary shares for the purpose  
of basic earnings per share 

Dilutive effect of securities:

Employee share options

Weighted average number of Ordinary shares for the purpose  
of diluted earnings per share

Reported basis  
From continuing and discontinued operations

Basic earnings per share (pence)

Diluted earnings per share (pence)

From continuing operations

Basic earnings per share (pence)

Diluted earnings per share (pence)

Attributable to:

From discontinued operations

Basic earnings per share (pence)

Diluted earnings per share (pence)

Headline basis: 
From continuing and discontinued operations

Basic earnings per share (pence)

Diluted earnings per share (pence)

From continuing operations

Basic earnings per share (pence)

Diluted earnings per share (pence)

From discontinued operations

Basic earnings per share (pence)

Diluted earnings per share (pence)

Year to 31
December
2023

£’000

(1,098)

(1,098)

-

(1,098)

Year to 31
December
 2022

£’000

(99)

(99)

-

(99)

89,549,143

89,906,999

341,144

89,890,287

617,992

90,524,991

(13.4)

(13.4)

(12.6)

(12.6)

(0.8)

(0.8)

1.9

1.9

3.1

3.1

(1.2)

(1.2)

0.0

0.0

2.7

2.7

(2.7)

(2.7)

6.8

6.7

6.9

6.9

(0.1)

(0.1)

A reconciliation of the profit after tax on a reported basis and the headline basis is given in Note 3.

84

A reconciliation of the profit after tax on a reported basis and the headline basis is given in Note 3.

Goodwill

Other intangible assets

Goodwill

Cost

At 1 January

Recognised on acquisition of subsidiaries

Adjustment to consideration / net assets acquired

At 31 December

Impairment adjustment

At 1 January

Impairment during the year

At 31 December

Net book value at 31 December

31 December
2023

31 December
 2022

£’000

87,857

2,771

90,628

Year to 31
December
2023

£’000

102,486

1,920

20

104,426

6,273

10,296

16,569

87,857

£’000

96,213

3,528

99,741

Year to 31
December
 2022

£’000

98,877

3,609

-

102,486

4,273

2,000

6,273

96,213

In accordance with the Group’s accounting policies, an annual impairment test is applied to the carrying value  
of goodwill. The review performed assesses whether the carrying value of goodwill is supported by the net present 
value of projected cash flows derived from the underlying assets for each cash-generating unit (“CGU”), discounted 
using an appropriate discount rate. It is the Directors’ judgement that each distinct Agency represents a CGU. 
The initial projection period of four years includes the annual budget for each CGU, based on insight into Clients’ 
planned marketing expenditure and targets for net new business growth derived from historical experience,  
and extrapolations of the budget in subsequent years based on known factors and estimated trends. The key 
assumptions used by each CGU concern revenue growth and staffing levels and different assumptions are made  
by different CGUs based on their individual circumstances. These assumptions are arrived at after considering 
factors such as historical client spend and levels of client retention, client wins secured and historical ratios of staff 
costs to revenue. Beyond this initial projection period, a generic long term growth rate of 1.0% is assumed for all units 
based on information published by market analysts. The resulting pre-tax cash flow forecasts were discounted using 
the Group’s estimated pre-tax Weighted Average Cost of Capital (“WACC”), which is 9.9% (2022: 8.4%). 

As a result of the performance and restructuring of the operations of Story Agency Ltd, Story UK Ltd, Krow Agency 
Ltd and Krow Communications Ltd, and having calculated the net present value of projected cash flows derived from 
these operations, the Directors considered it prudent to impair £10,296,000 of goodwill relating to these CGUs.  
No other impairments in goodwill were required. 

85

Annual report for the year ended December 2023Annual report for the year ended December 2023Financial Statements 
Consolidated Financial Statements & Notes

11. Intangible Assets – continued

The long-term growth rate assumed of 1.0% is lower than past UK averages and that historically used (2022: 2.0%),  
so provides natural headroom in the calculations. For example, an increase to the historical level used of 2% results  
in combined headroom of £2m for the impaired CGUs and £16m higher value in use across all operations. Any adverse 
movement in the assumptions used results in further impairment to goodwill due to the nature of the calculations, 
which record the operations at their forecast recoverable amounts (using the assumptions set out above).

Goodwill arose from the acquisition of the following subsidiary companies and trade assets and is comprised of the 
following substantial components:

31 December
2023

31 December
 2022

April Six Ltd and April Six (Mobility) Ltd

Bray Leino Ltd 

Bray Leino Splash Pte. Ltd 

Influence Sports Ltd

Krow Agency Ltd and Krow Communications Ltd

Mezzo Labs Ltd

Mongoose Sports & Entertainment Ltd

RJW & Partners Ltd

Solaris Healthcare Network Ltd

Soul (London) Ltd

Speed Communications Agency Ltd 

Story Agency Ltd

Story UK Ltd

ThinkBDW Ltd

Other smaller acquisitions

£’000

14,832

27,761

356

2,834

13,232

1,920

931

4,962

1,058

2,444

3,085

1,476

4,279

6,283

2,404

87,857

£’000

14,832

27,761

356

2,834

18,327

-

931

4,962

1,058

2,444

3,085

3,440

7,516

6,283

2,384

96,213

Other intangible assets

Cost

At 1 January 2022

Additions

Transfers to PPE

Disposals

Impairment

At 31 December 2022

Additions

Disposals

At 31 December 2023

Amortisation and impairment

At 1 January 2022

Charge for the year

Transfers to PPE

Disposals

Impairment

At 31 December 2022

Charge for the year

Disposals

At 31 December 2023

Net book value at 31 December 2023

Net book value at 31 December 2022

Software and 
product 
development 

Trade names

Customer 
relationships

£’000

£’000

£’000

3,828

1,852

(103)

(3)

(2,875)

2,699

159

(407)

2,451

1,794

337

(100)

(2)

(277)

1,752

353

(316)

1,789

662

947

1,958

150

-

-

-

2,108

100

-

2,208

553

110

-

-

-

663

202

-

865

1,343

1,445

6,154

614

-

-

-

6,768

370

-

7,138

5,223

409

-

-

-

5,632

740

-

6,372

766

1,136

Total

£’000

11,940

2,616

(103)

(3)

(2,875)

11,575

629

(407)

11,797

7,570

856

(100)

(2)

(277)

8,047

1,295

(316)

9,026

2,771

3,528

Additions of £159,000 (2022: £1,852,000) in the year include costs associated with the development of identifiable 
software and other products that are expected to generate economic benefits in excess of the costs of development. 

The directors consider the capitalised development costs to be an asset as they are expected to generate future 
cashflows for the company. As a result, the expenditure capitalised within these assets is not treated as a loss  
in calculating distributable reserves. 

Included within the value of intangible assets is an amount of £783,000 (2022: £783,000) relating to trade names of 
businesses acquired, which are deemed to have indefinite useful lives. These trade names have attained recognition 
in the marketplace and the companies acquired will continue to operate under the relevant trade names, which will 
play a role in developing and sustaining customer relationships for the foreseeable future. As such, it is the Directors’ 
judgement that the useful life of these trade names is considered to be indefinite.

86

A reconciliation of the profit after tax on a reported basis and the headline basis is given in Note 3.

87

Annual report for the year ended December 2023Annual report for the year ended December 2023Financial Statements 
Consolidated Financial Statements & Notes

Also included is an amount of £318,000 (2022: £393,000) relating to the krow trade name, which has attained 
recognition in the marketplace and plays a role in attracting and retaining Clients. This value will be amortised  
over the next 4 years (2022: 5 years). In addition there are amounts of £247,000 (2022: nil) and £315,000 (2022: 
£473,000) included relating to Mezzo customer relationships and Influence customer relationships respectively. 
Mezzo and Influence have developed a base of customers to whom the Group would expect to continue selling in the 
future. The remaining useful life of the Mezzo customer relationships is deemed to be 2 years, and of the Influence 
customer relationships is deemed to be 2 years (2022: 3 years). The values will be amortised over these periods. 

12. Subsidiaries

The Group’s principal trading subsidiaries are listed below. All subsidiaries are 100% owned and all are incorporated 
in the United Kingdom, except for Spark Marketing Services Ltd which is 75% owned and Bray Leino Splash Pte. Ltd 
which is 70% owned and incorporated in Singapore. A full list of all Group companies at 31 December 2023 can be 
found in Note 46 to the Company Financial Statements.

Subsidiary undertaking

Nature of business

April Six Ltd

April Six (Mobility) Ltd 

Bray Leino Ltd

Marketing communications, specialising in the technology sector

Marketing communications, specialising in the automotive sector

Advertising, media buying, digital marketing, events and training

Bray Leino Splash Pte. Ltd

Digital marketing

Influence Sports Ltd

Krow Agency Ltd

Krow Communications Ltd

Mezzo Labs Ltd

Sports and entertainment marketing 

Marketing communications 

Marketing communications

Data services marketing

Mongoose Sports & Entertainment Ltd

Sports and entertainment marketing

RJW & Partners Ltd

Soul (London) Ltd

Pricing and market access in the healthcare sector

Marketing communications

Solaris Healthcare Network Ltd

Marketing communications, specialising in the medical sector

Spark Marketing Services 

Speed Communications Agency Ltd

Story Agency Ltd Ltd

Story UK Ltd

ThinkBDW Ltd

Sales promotion

Public relations

Marketing communications

Marketing communications

Marketing communications, specialising in the property sector

13. Property, Plant and Equipment

Cost or valuation

At 1 January 2022

Acquisition of subsidiaries

Additions

Transfers between categories and from 
other intangible assets

Disposals

Impairment

At 31 December 2022

Acquisition of subsidiaries

Disposal of subsidiaries

Additions

Disposals

At 31 December 2023

Depreciation 

At 1 January 2022

Charge for the year

Transfers between categories and from 
other intangible assets

Disposals

Impairment

At 31 December 2022

Disposal of subsidiaries

Charge for the year

Disposals

At 31 December 2023

Net book value at 31 December 2023

Net book value at 31 December 2022

Fixtures & 
fittings and 
office 
equipment

Property

Computer 
equipment

Motor vehicles

£’000

£’000

£’000

£’000

2,299

2,381

14

111

(4)

(169)

-

2,251

9

(7)

1,301

(34)

3,520

1,791

144

-

(148)

-

1,787

(7)

223

(31)

1,972

1,548

464

7

256

275

(150)

(62)

2,707

1

(81)

461

(206)

2,882

1,813

284

268

(103)

(41)

2,221

(23)

282

(197)

2,283

599

486

3,974

34

725

(168)

(403)

-

4,162

9

(21)

581

(243)

4,488

3,004

618

(168)

(398)

-

3,056

(18)

650

(252)

3,436

1,052

1,106

119

-

-

-

(17)

-

102

-

(25)

-

(7)

70

63

22

-

(17)

-

68

(18)

16

(6)

60

10

34

Total

£’000

8,773

55

1,092

103

(739)

(62)

9,222

19

(134)

2,343

(490)

10,960

6,671

1,068

100

(666)

(41)

7,132

(66)

1,171

(486)

7,751

3,209

2,090

88

89

Annual report for the year ended December 2023Annual report for the year ended December 2023Financial Statements 
Consolidated Financial Statements & Notes

14. Right of Use Assets

15. Investments, Associates and Joint Ventures

The Group leases several assets including property, office equipment, computer equipment and motor vehicles. 

Cost

At 1 January 2022

Acquisition of subsidiaries

Additions

Disposals

At 31 December 2022

Additions

Disposals

At 31 December 2023

Depreciation

At 1 January 2022

Charge for the year

Disposals

At 31 December 2022

Charge for the year

Disposals

At 31 December 2023

Net book value at 31 December 2023

Net book value at 31 December 2022

Office equipment, computer 
equipment and motor 
vehicles

£’000

2,169

-

478

(248)

2,399

252

(243)

2,408

1,835

280

(248)

1,867

353

(243)

1,977

431

532

Property

£’000

15,551

123

1,704

(2,210)

15,168

9,256

(1,540)

22,884

6,736

1,638

(2,210)

6,164

2,259

(1,540)

6,883

16,001

9,004

Total

£’000

17,720

123

2,182

(2,458)

17,567

9,508

(1,783)

25,292

8,571

1,918

(2,458)

8,031

2,612

(1,783)

8,860

16,432

9,536

The increase in Right of Use Assets in 2023 relates to the entering into of new leases, most notably the new long term 
London office lease.

Trade receivables

Accrued income

Prepayments

Other receivables

At 1 January

Profit during the year

Disposal of Fenturi

At 31 December 

16. Stock

Stock

Year to 31
December
2023

£’000

437

150

-

587

Year to 31
December
 2022

£’000

517

160

(240)

437

31 December
2023

£’000

2,981

31 December
 2022

£’000

2,185

Stock consists predominantly of signage, raw materials and furniture sold in marketing suites at clients’ 
development sites by our property marketing specialist agency ThinkBDW, and vouchers for cinema tickets  
used by our sales promotion agency, Spark.

17. Trade and Other Receivables

31 December
2023

31 December
 2022

£’000

26,858

13,476

3,005

1,337

44,676

£’000

25,052

13,273

2,051

879

41,255

90

91

Annual report for the year ended December 2023Annual report for the year ended December 2023Financial Statements 
Consolidated Financial Statements & Notes

17. Trade and Other Receivables – continued 

18. Cash and Short Term Deposits 

Cash and short term deposits comprise cash held by the Group and short term bank deposits. 

19. Trade and Other Payables

Trade creditors

Deferred income

Other creditors and accruals

Other tax and social security payable

Lease liabilities (Note 21)

31 December
2023

31 December
 2022

£’000

14,026

8,533

11,163

9,683

1,983

45,388

£’000

14,454

8,903

10,771

3,957

1,582

39,667

Other tax and social security increased as a result of delayed VAT and PAYE payments, with a payment plan having 
been agreed with HMRC whereby all delayed payments will be repaid by the end of May 2024. 

The Directors consider that the carrying amount of trade and other payables approximates their fair value. 

An allowance has been made for estimated irrecoverable amounts from the provision of services of £25,000  
(2022: £228,000). In 2022, one specific debtor was provided for which accounted for the majority of the allowance.  
This debtor was partially recovered in 2023 and the remaining balance written off, resulting in the decrease in provision 
for irrecoverable amounts in 2023. The estimated irrecoverable amount is arrived at by considering the historical loss rate 
and adjusting for current expectations, Client base and economic conditions. Both historical losses and expected future 
losses being very low, the Directors consider it appropriate to apply a single average rate for expected credit losses to the 
overall population of trade receivables and accrued income. Accrued income relates to unbilled work in progress and has 
substantially the same risk characteristics as the trade receivables for the same types of contracts. The Directors consider 
that the carrying amount of trade and other receivables approximates their fair value.

Gross trade receivables

Gross accrued income

Total trade receivables and accrued income

Expected loss rate

Provision for doubtful debts

31 December
2023

31 December
 2022

£’000

26,883

13,476

40,359

0.1%

25

£’000

25,280

13,273

38,553

0.6%

228

Trade receivables include £8.8m (2022: £6.5m) that is past due but not impaired, of which £1.0m (2022: £1.0m)  
is greater than 3 months past due.

Credit risk

The Group’s principal financial assets are trade receivables, accrued income and bank balances, which represent  
the Group’s maximum exposure to credit risk in relation to financial assets.

The Group’s credit risk is primarily attributable to its trade receivables and accrued income. The credit risk on cash 
balances is limited because the counterparties are banks with high credit-ratings assigned by international  
credit-rating agencies.

The majority of the Group’s trade receivables and accrued income is due from large national or multinational 
companies where the risk of default is considered low. In order to mitigate this risk further, the Group has  
arranged credit insurance on certain of its trade receivables as deemed appropriate. Where credit insurance  
is not considered cost effective, the Group monitors credit-worthiness closely and mitigates risk, where appropriate,  
through payment plans.

There can be no assurance that any of the Group’s Clients will continue to utilise the Group’s services to the same 
extent, or at all, in the future. The loss of, or a significant reduction in advertising and marketing spending by,  
the Group’s largest Clients, if not replaced by new Client accounts or an increase in business from existing Clients, 
would adversely affect the Group’s prospects, business, financial condition and results of operations. The impact 
would however be limited as only two Clients represented more than 3% of total operating income in 2023  
(2022: three Clients).

92

93

Annual report for the year ended December 2023Annual report for the year ended December 2023Financial Statements 
Consolidated Financial Statements & Notes

20. Bank Overdrafts, Loans and Net Bank Debt

21. Lease Liabilities

31 December
2023

31 December
 2022

Obligations under leases are due as follows:

Bank loan outstanding

Unamortised bank debt arrangement fees

Carrying value of loan outstanding

Less: Cash and short term deposits

Net bank debt

The borrowings are repayable as follows:

Less than one year

In one to two years

In two to three years

In three to four years

Unamortised bank debt arrangement fees

Less: Amount due for settlement within 12 months  
(shown under current liabilities)

Amount due for settlement after 12 months

£’000

20,049

(55)

19,994

(4,632)

15,362

21

20,023

5

-

20,049

(55)

19,994

(21)

19,973

£’000

17,575

(60)

17,515

(6,153)

11,362

27

17,521

22

5

17,575

(60)

17,515

(27)

17,488

Bank debt arrangement fees, where they can be amortised over the life of the loan facility, are included in finance costs. 
The unamortised portion is reported as a reduction in bank loans outstanding.

Included in the above is £49,000 of bank loans owing by Populate Social Ltd, one of the companies acquired during 2022. 
These borrowings are repayable over a three year period.

At 31 December 2023, the Group’s committed bank facilities comprised a revolving credit facility of £20.0m, with an option  
to increase the facility by £5.0m. On 8 March 2023 the Group exercised the option to extend by one year, the facility now 
expiring on 5 April 2025. Interest on the facility is based on SONIA (sterling overnight index average) plus a margin of between 
1.50% and 2.25% depending on the Group’s debt leverage ratio, payable in cash on loan rollover dates. On 27 March 2024, 
the Group agreed a new revolving credit facility of £20m, expiring on 5 April 2026. Interest on the new facility is based on 
SONIA (sterling overnight index average) plus a margin of between 2.25% and 4.90% depending on the Group’s debt leverage 
ratio, payable in cash on loan rollover dates.

In addition to its committed facilities, the Group has available an overdraft facility of up to £9.0m with interest payable  
by reference to National Westminster Bank plc Base Rate plus 2.25%. 

At 31 December 2023, there was a cross guarantee structure in place with the Group’s bankers by means of a fixed and 
floating charge over all of the assets of the Group companies in favour of National Westminster Bank plc. 

All borrowings are in sterling.

In one year or less (shown in trade and other payables)

In more than one year

31 December
2023

31 December
 2022

£’000

1,983

15,768

17,751

£’000

1,582

8,481

10,063

The fair values of the Group’s lease obligations approximate their carrying amount. 

The Group’s obligations under leases are secured by the lessor’s charge over the leased assets. 

22. Acquisitions and Disposals

22.1 Acquisition Obligations

The terms of an acquisition provide that the value of the purchase consideration, which may be payable in cash  
or shares at a future date, depends on uncertain future events such as the future performance of the acquired 
company. The Directors estimate that the liability for contingent consideration payments is as follows:

Less than one year

Between one and two years

In more than two years but less than three years

In more than three years but less than four years

31 December 2023

31 December 2022

Cash

Shares 

Total

Cash

 Shares 

£’000

£’000

£’000

£’000

£’000

1,745

2,830

890

-

5,465

-

-

-

-

-

1,745

2,830

890

-

5,465

1,371

53

1,820

899

4,143

-

-

-

-

-

Total

£’000

1,371

53

1,820

899

4,143

94

95

Annual report for the year ended December 2023Annual report for the year ended December 2023Financial Statements 
Consolidated Financial Statements & Notes

22. Acquisitions – continued 

A reconciliation of acquisition obligations during the period is as follows:

At 31 December 2022

Obligations settled in the period

Adjustments to estimates of obligations

New acquisitions

At 31 December 2023

22.2 Acquisition of Mezzo Labs Ltd

Cash

£’000

4,143

(393)

434

1,281

5,465

Shares 

£’000

-

-

-

-

-

Total

£’000

4,143

(393)

434

1,281

5,465

On 13 February 2023, the Group acquired the entire issued share capital of Mezzo Labs Ltd (“Mezzo”). Mezzo is  
a leading provider of innovative data services with over 16 years' experience in data strategy and architecture,  
web analytics, CX analytics, marketing automation, insights generation, data science, Conversion Rate Optimisation 
(CRO) and personalisation. Headquartered in London, the company also has operations in Singapore. The fair value 
of the consideration given for the acquisition was £1,678,000, comprising initial cash consideration and deferred 
contingent consideration. The deferred contingent consideration is to be satisfied by the issue of new ordinary 
shares up to a maximum of 40% at MISSION's discretion, with the balance payable in cash. Costs relating to the 
acquisition amounted to £81,000 and were expensed.

Maximum contingent consideration of £4,000,000 is dependent on Mezzo achieving a profit target over the period  
1 January 2023 to 31 December 2024. The Group has provided for contingent consideration of £1,466,000 to date. 

The book value of the net identifiable liabilities acquired was £594,000 resulting in goodwill and previously 
unrecognised other intangible assets of £2,272,000. Goodwill arises on consolidation and is not tax-deductible. 
Management carried out a review to assess whether any other intangible assets were acquired as part of the 
transaction. Management concluded that both a brand name and customer relationships were acquired and 
attributed a value to each of these by applying commonly accepted valuation methodologies. The goodwill  
arising on the acquisition is attributable to the anticipated profitability of Mezzo. 

Net assets acquired:

Intangible assets

Fixed assets

Trade and other receivables

Cash and cash equivalents

Trade and other payables

Deferred tax

Other intangibles recognised at acquisition

Deferred tax adjustment

Goodwill

Total consideration

Satisfied by:

Cash 

Deferred contingent consideration

Book 
value

£’000

49

19

368

71

(1,088)

(13)

(594)

-

-

(594)

Fair value 
adjustments 

£’000

-

-

-

-

-

-

-

470

(118)

352

Fair 
value

£’000

49

19

368

71

(1,088)

(13)

(594)

470

(118)

(242)

1,920

1,678

397

1,281

1,678

Mezzo contributed turnover of £2,536,000, operating income of £2,369,000 and headline operating profit of £583,000  
to the results of the Group in 2023.

96

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Annual report for the year ended December 2023Annual report for the year ended December 2023Financial Statements 
Consolidated Financial Statements & Notes

22.3 Sale of Pathfindr Ltd

22.4 Pro-forma results including acquisitions

During the year, the Group considered different strategies to reduce leverage, including divestments of non-core 
operations. As a result of this review, on 29 December 2023, the Group disposed of its 80% share in Pathfindr Ltd. 
The consideration, assets disposed of and costs of disposal were as follows:

The Directors estimate that, had the Group consolidated the results of acquisitions made during the year, from the 
beginning of the year, the turnover, operating income and headline operating profit of the Group would not have been 
materially different to the numbers presented in the consolidated income statement.

Upfront cash consideration received

Working capital surplus payment to be received

Total consideration

Net assets disposed of:

Fixed assets

Trade and other receivables

Stock

Corporation and deferred tax

Trade and other payables

Disposal costs

Total cost of disposal

Profit on sale of Pathfindr

£’000

1,050

250

1,300

68

204

372

366

(206)

804

188

992

308

23. Deferred Tax

The deferred taxation liability of £524,000 (2022: £622,000) recognised in the financial statements is set out below:

Accelerated 
capital 
allowances

Tax losses

Other timing 
differences

Trade names 
and customer 
relationships

£’000

£’000

£’000

£’000

At 1 January 2022

Acquisition of subsidiaries

Charge / (credit) to income statement

At 31 December 2022

Acquisition of subsidiaries

Disposal of subsidiaries

Charge / (credit) to income statement

At 31 December 2023

157

-

89

246

13

(10)

185

434

39

-

(39)

-

-

-

(195)

(195)

(6)

-

(5)

(11)

-

-

(1)

(12)

293

191

(97)

387

118

-

(208)

297

Total

£’000

483

191

(52)

622

131

(10)

(219)

524

Deferred tax assets of £548,000 (2022: £441,000) have not been recognised due to insufficient certainty that there will be 
sufficient profits available in the future to utilise these losses.

24. Share Capital

Allotted and called up:

91,015,897 Ordinary shares of 10p each  
(2022: 91,015,897 Ordinary shares of 10p each)

31 December
2023

£’000

31 December
 2022

£’000

9,102

9,102

98

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Annual report for the year ended December 2023Annual report for the year ended December 2023Financial Statements 
Consolidated Financial Statements & Notes

Share-based incentives

The Group has the following share-based incentives in issue: 

27. Foreign Currency Translation Reserve

TMMG Long Term Incentive Plan

At start  
of year

393,221

Growth Share Scheme

3,200,000

Granted/
acquired

Waived/ 
lapsed

Exercised

At end  
of year

-

-

-

(133,029) 

260,192

(578,766)

-

2,621,234

The TMMG Long Term Incentive Plan (“LTIP”) was created to incentivise senior employees across the Group. Nil-cost 
options are awarded at the discretion of, and vest based on criteria established by, the Remuneration Committee. 
During the year, 133,029 options were exercised at an average share price of 29.3p and at the end of the year  
260,192 of the outstanding options are exercisable. 

Shares held in an Employee Benefit Trust (see Note 25) will be used to satisfy share options exercised under the Long 
Term Incentive Plan.

A Growth Share Scheme was implemented in June 2021. Participants in the scheme subscribed for Ordinary B shares  
in The Mission Marketing Holdings Limited (the “growth shares”) at a nominal value. These growth shares can be 
exchanged for an equivalent number of Ordinary Shares in MISSION if MISSION’s share price equals or exceeds  
150p for at least 15 consecutive days during the period ending on the date the Company’s financial results for the  
year ended 31st December 2023 are announced; if not, they will have no value.

25. Own Shares

At 31 December 2021

Own shares purchased

Awarded or sold during the year

At 31 December 2022

Awarded or sold during the year

At 31 December 2023

No. of shares

£'000

718,138

827,937

(50,537)

1,495,538

(98,317)

1,397,221

518

497

(21)

994

(52)

942

Shares are held in an Employee Benefit Trust to meet certain requirements of the Long Term Incentive Plan. 

26. Share-Based Incentive Reserve 

The share-based incentive reserve represents charges to the profit or loss required by IFRS 2 to reflect the cost of the 
nil-cost share options and growth shares issued to the Directors and employees.

Foreign currency translation reserve

31 December 
2023

£’000

(888)

31 December 
2022

£’000

(610)

The foreign currency translation reserve contains the accumulated gains (losses) on currency translation of foreign 
operations arising on consolidation.

28. Share-Based Payments

Nil-cost share options

Details of the relevant option schemes are given in Note 24. Fair value on grant date is measured by use of a Black Scholes 
model. The valuation methodology is applied at each year-end and the valuation revised to take account of any changes 
in estimate of the likely number of shares expected to vest. No options were issued during 2023 or 2022. 

The weighted average share price over the three years ending 31 December 2023 was 52.4p and the weighted average 
remaining contractual life of the share options outstanding at 31 December 2023 was 3.8 years.

The Group recognised an expense of £17,000 in 2023 (2022: £33,000).

Growth Shares

Details of the Growth Share scheme are given in Note 24. The fair value of growth shares was measured by use of  
a Monte Carlo simulation model, which uses probability analysis to calculate the value of options. The fair value of the 
growth shares issued in 2021 was 9.0p per share at measurement date. No growth shares were issued in 2022 or 2023. 
The key inputs for the valuation of the growth shares issued in 2021 are: 

Share price at grant

Risk free rate

Dividend yield

Expected volatility

75.0p

0.2%

3.0%

33.0%

Volatility is based on the historical volatility of the share price over a 3 year trading period. The weighted average share 
price from inception of the scheme until 31 December 2023 was 47.1p and the weighted average remaining contractual 
life of the growth shares outstanding at 31 December 2023 was 0.3 years.

The Group recognised an expense of £80,000 in 2023 (2022: £109,000).

100

101

Annual report for the year ended December 2023Annual report for the year ended December 2023Financial Statements 
Consolidated Financial Statements & Notes

29. Financial Assets and Liabilities

Capital management

The Group defines “capital” as being debt plus equity. Net bank debt comprises short and long term borrowings net  
of cash, cash equivalents and the unamortised balance of bank renegotiation fees as analysed in Note 20. In addition,  
the Group treats its commitment to future consideration payments under acquisition agreements as another component 
of debt. Equity comprises issued share capital, reserves and retained earnings as disclosed in the balance sheet and  
in the Consolidated Statement of Changes in Equity. 

The Group’s objectives when managing capital are to safeguard the Group’s ability to continue as a going concern and 
maintain an appropriate capital structure to balance the needs of the Group to grow, whilst operating with sufficient 
headroom within its bank covenants. The principal measures by which the Directors monitor capital risk are the ratios  
of net bank debt to EBITDA and total debt (including both net bank debt and estimated acquisition consideration payable) 
to EBITDA. (Note that, since acquisition consideration is dependent on future levels of profitability in the acquired 
business, which are inevitably uncertain, the Directors calculate this ratio by reference to the amount of consideration 
which would be payable if the acquired business were to maintain its current level of profitability.) The Directors have set 
targets, of remaining below x1.5 and x2.0 for these ratios respectively (calculated on a pre-IFRS 16 basis). 

Financial risk management

The Group’s policy is to eliminate financial risk where it is cost-effective, including the use of credit insurance and 
currency hedges, and to mitigate it where not, including close monitoring of credit-worthiness and the use of  
Client payment plans if possible. The Group’s policy is not to use any financial instruments for speculating.

The Group's principal financial instruments comprise cash and various forms of borrowings. 

Substantially all the Group's activities continue to take place in the United Kingdom. Where revenue is generated  
in one currency and costs are incurred in another, the Group aims to agree pricing at the outset of a piece of work  
and then hedge its foreign currency exposure, if considered significant, through the use of forward exchange 
contracts. There was no material foreign currency exposure at the year end. 

The main purpose of the Group's use of financial instruments is for day-to-day working capital and as part of the 
funding for past acquisitions. The Group’s financial policy and risk management objective is to achieve the best 
interest rates available whilst maintaining flexibility and minimising risk. The main risks arising from the Group's  
use of financial instruments are interest rate risk and liquidity risk.

Interest rate risk

The operations of the Group generate cash and it funds acquisitions through a combination of retained profits, equity 
issues and borrowings. The Group's financial liabilities comprise floating rate instruments. The bank loan’s interest rate  
is reset from time to time and accordingly is not deemed a fixed rate financial liability. 

Interest on the Group’s revolving credit facility is payable by reference to SONIA (sterling overnight index average), 
subject to downward or upward ratchets depending on certain ratios of debt to EBITDA on a quarterly basis. The Directors 
have considered again the relative merits of the use of hedging instruments to limit the exposure to interest rate risk.  
Since the sensitivity of profits to a 1% change in interest rates is less than £0.2m, they have decided not to enter into any 
hedging arrangements. 

Liquidity risk

The Group's financial instruments include a mixture of short and long-term borrowings. The Group seeks to ensure 
sufficient liquidity is available to meet working capital needs and the repayment terms of the Group's financial 
instruments as they mature. 

Financial liabilities

Financial liabilities

At 31 December 2023

Interest analysis:

Subject to floating rates

Subject to fixed rates

Maturity analysis:

One year or less, or on demand

In one to two years

In two to three years

In three to four years

In four to five years

In more than five years

At 31 December 2022

Interest analysis:

Subject to floating rates

Subject to fixed rates

Maturity analysis:

One year or less, or on demand

In one to two years

In two to three years

In three to four years

In four to five years

In more than five years

Bank loan 
and overdraft

Lease 
liabilities

Acquisition
obligations

£’000

£’000

£’000

Total

£’000

20,049

23,216

43,265

3,749

24,883

2,894

1,709

1,533

8,497

-

5,465

5,465

1,745

2,830

890

-

-

-

5,465

43,265

-

4,143

4,143

1,371

53

1,820

899

-

-

4,143

17,575

14,206

31,781

2,980

18,920

3,012

1,902

717

4,250

31,781

20,049

- 

20,049

21

20,023

5

-

-

-

20,049 

17,575

- 

17,575

27

17,521

22

5

-

-

17,575 

-

17,751

17,751

1,983

2,030

1,999

1,709

1,533

8,497

17,751

-

10,063

10,063

1,582

1,346

1,170

998

717

4,250

10,063

Financial assets

Cash at bank maturing in less than one year or on demand 

31 December
2023

£’000

4,632

31 December
 2022

£’000

6,153

The Group's bank loans and overdraft facility are floating rate borrowings and all facilities are secured by a fixed 
and floating charge over the assets of all Group companies.

The fair value of the Group's financial assets and liabilities is not considered to be materially different from their 
book values.

102

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Annual report for the year ended December 2023Annual report for the year ended December 2023Financial Statements 
Consolidated Financial Statements & Notes

Financial Statements 
Independent Auditor’s Report: Company

30. Leave Pay Accrual

The Group has a policy of not allowing days to be carried forward from one year to the next, unless in exceptional 
circumstances. In addition, no payment is made in lieu of untaken leave which is not carried forward. There is no 
material liability relating to untaken leave at year end. 

Independent Auditor’s Report  
to the Members of The MISSION Group plc

31. Post Balance Sheet Events

Debt Refinancing

On 20 December 2023, MISSION confirmed that it was in constructive dialogue with its long-standing lender,  
NatWest, with respect to the covenants and maturity of its banking facilities and that NatWest had agreed to waive  
the December 2023 covenant.

MISSION has now secured a new debt facility with NatWest, to replace its existing debt facility and extending the facility  
for a year to 5 April 2026. The Board is pleased with the ongoing support from NatWest.  

The previous NatWest debt facility was a £20m Revolving Credit Facility and a £9m overdraft terminating in 2025. The new 
NatWest debt facility is a £20m Revolving Credit Facility, and a £9m overdraft which will reduce to £3m in the event there  
is a deleveraging event achieved by 30 June 2024 (the “New Debt Facility”). 

A deleveraging event is an equity raise (or other such deleveraging event to be agreed reasonably by NatWest) resulting  
in cash proceeds of no less than £4m to be undertaken by no later than 30 June 2024 (the “Deleveraging Event”). If the 
Deleveraging Event is not achieved by this deadline, this would not constitute an event of default under the New Debt  
Facility and the New Debt Facility would remain in place.

32. Related Party Transactions

The Directors consider that the Directors of the Company represent the Group’s key management personnel for the 
purposes of disclosing related party transactions. Directors’ remuneration is disclosed in detail in Note 7. The total 
compensation payable to key management personnel is detailed below. 

Short-term employee benefits

Post-employment benefits

Share-based payments

Year to 
31 December 2023

Year to 
31 December 2022

£’000

1,345

79

-

1,424

£’000

1,593

69

30

1,692

Bray Leino Ltd rents property from entities under the control of David Morgan, Chair of The MISSION Group plc,  
and members of his close family. During the year the Company paid annual rental and property fees totalling £75,000 
(2022: £75,000). There were no amounts owed at the balance sheet date to these entities.

Krow Agency Ltd is contracted to pay annual rent to four individuals, including Dylan Bogg (Executive Director). During 
the year, total rental of £93,000 (2022: £74,000) was paid and no amount was outstanding at the balance sheet date.

During 2021 seven directors received loans totalling £46,045 in respect of the personal tax payable on a growth share 
award, as follows: Dylan Bogg £3,061; James Clifton £10,000; Julian Hanson-Smith £4,269; Giles Lee £10,000; Sue Mullen 
£5,970; Andy Nash £2,746; Fiona Shepherd £10,000. All loans are repayable from the proceeds of the growth share 
scheme or on termination of employment. No interest is being charged and all loans remain outstanding at the year end.

Mark Lund, a Non-Executive Director, is also a director of Smart Energy GB, a company which is a Client of Livity Ltd. 
There were no sales in the year from Livity Ltd to Smart Energy GB (2022: £31,853 at arms length subsequent to  
Mark becoming a director on 1 October 2022). No amounts were owing from Smart Energy GB at the end of the year 
(2022: £38,224 included within trade debtors).

James Clifton, the Group Chief Executive, owns a 5% (2022: 5%) holding in Pathfindr Ltd. The Group disposed of its share 
in Pathfindr on 29 December 2023 (see note 22.3).

33. Availability of Annual Report

Copies of the Annual Report for the year ended 31 December 2023 will be circulated to shareholders at least 21 days 
ahead of the Annual General Meeting (“AGM”) on 17 June 2024 and, after approval at the AGM, will be delivered to the 
Registrar of Companies. Further copies will be available from the Company’s registered office and on the Group’s 
website, www.themission.co.uk. 

Report on the parent company financial statements 

Key audit matters

Opinion

We have audited the financial statements of The MISSION 
Group plc (the 'Company') for the year ended 31 December 
2023, which comprise the Company Balance Sheet, 
Statement of Changes in Equity and the related notes, 
including a summary of significant accounting policies.  
The financial reporting framework that has been applied  
in their preparation is applicable law and United Kingdom 
Accounting Standards, including Financial Reporting 
Standard 102 The Financial Reporting Standard applicable 
in the UK and Republic of Ireland (United Kingdom 
Generally Accepted Accounting Practice).

In our opinion the financial statements:

•   give a true and fair view of the state of the company's 
affairs as at 31 December 2023 and of its profit for the 
year ended;

•  have been properly prepared in accordance with United 
Kingdom Generally Accepted Accounting Practice; and

•  have been prepared in accordance with the requirements 

of the Companies Act 2006.

Basis for opinion

We conducted our audit in accordance with International 
Standards on Auditing (UK) (ISAs (UK)) and applicable 
law. Our responsibilities under those standards are 
further described in the Auditor’s responsibilities for the 
audit of the financial statements section of our report. 
We are independent of the company in accordance with 
the ethical requirements that are relevant to our audit  
of the financial statements in the UK, including the FRC’s 
Ethical Standard as applied to listed entities, and we have 
fulfilled our other ethical responsibilities in accordance 
with these requirements. We believe that the audit 
evidence we have obtained is sufficient and appropriate 
to provide a basis for our opinion.

An overview of the scope of our audit

We planned and performed our audit by obtaining  
an understanding of the Company and its environment, 
including the accounting processes and controls, and  
the industry in which it operates. 

Key audit matters are those matters that, in our professional 
judgement, were of most significance in our audit of the 
financial statements of the current period and include the 
most significant assessed risks of material misstatement 
(whether or not due to fraud) we identified, including those 
which had the greatest effect on: the overall audit strategy; 
the allocation of resources in the audit; and directing the 
efforts of the engagement team. These matters were 
addressed in the context of our audit of the financial 
statements as a whole, and in forming our opinion thereon, 
and we do not provide a separate opinion on these matters. 

The key audit matter identified for the company related to 
the carrying value of its investments, given the company 
holds material investments in subsidiary undertakings.  
The directors have supported the carrying value of the 
investments by considering the cash flows the subsidiaries 
are expected to generate, being the dividend income 
received from trading subsidiaries. We reviewed and 
considered the level of dividend income received from 
subsidiary companies along with the ongoing ability for 
subsidiary companies to generate distributable profits.  
We have carried out specific audit work in respect of 
goodwill impairment in respect of the Group’s cash 
generating units, which has tested the assumptions within 
management’s forecast cash flow model. Details of this 
audit work is set out in our Group audit report.

Our application of materiality

Misstatements, including omissions, are considered  
to be material if individually or in aggregate, they could 
reasonably be expected to influence the economic 
decisions of users taken on the basis of the financial 
statements. We use quantitative thresholds of materiality, 
together with qualitative assessments in planning the 
scope of our audit, determining the nature, timing and 
extent of our audit procedures and in evaluating the 
results of our work. 

Based on our professional judgement, we determined 
materiality for the company financial statements should 
be based on gross assets as it is a holding company.  
This was restricted to 50% of group materiality to give 
overall company materiality of £148,000 (2022: 
£216,000), performance materiality of £104,000 (2022: 
£162,000). Individual errors above £7,000 (2022: £6,000) 
were reported to the audit committee.

104

105

Annual report for the year ended December 2023Annual report for the year ended December 2023Financial Statements 
Independent Auditor’s Report: Company

Conclusions relating to going concern

Matters on which we are required to report by exception

In auditing the financial statements, we have concluded 
that the director's use of the going concern basis  
of accounting in the preparation of the financial 
statements is appropriate. 

Based on the work we have performed (as set out in the 
group audit report), we have not identified any material 
uncertainties relating to events or conditions that, 
individually or collectively, may cast significant doubt 
on the company's ability to continue as a going concern 
for a period of at least twelve months from when the 
original financial statements were authorised for issue.

Our responsibilities and the responsibilities of the 
directors with respect to going concern are

described in the relevant sections of this report.

Other information

The directors are responsible for the other information. 
The other information comprises the information included 
in the annual report, other than the financial statements 
and our auditor’s report thereon. Our opinion on the 
financial statements does not cover the other information 
and, except to the extent otherwise explicitly stated in our 
report, we do not express any form of assurance 
conclusion thereon.

In connection with our audit of the financial statements, 
our responsibility is to read the other information and,  
in doing so, consider whether the other information is 
materially inconsistent with the financial statements or 
our knowledge obtained in the audit or otherwise appears 
to be materially misstated. If we identify such material 
inconsistencies or apparent material misstatements,  
we are required to determine whether there is a material 
misstatement in the financial statements or a material 
misstatement of the other information. If, based on the 
work we have performed, we conclude that there  
is a material misstatement of this other information,  
we are required to report that fact.

We have nothing to report in this regard.

Opinion on other matter prescribed by the  
Companies Act 2006

In our opinion, based on the work undertaken in the 
course of the audit:

•  the information given in the Strategic Report and 

Directors' Report for the financial year for which the 
financial statements are prepared is consistent with  
the financial statements; and

•  the Strategic Report and Directors' Report have  
been prepared in accordance with applicable  
legal requirements.

In the light of our knowledge and understanding of the 
company and its environment obtained in the

course of the audit, we have not identified material 
misstatements in the Strategic Report and the  
Directors' Report.

We have nothing to report in respect of the following 
matters where the Companies Act 2006 requires  
us to report to you if, in our opinion:

•      adequate accounting records have not been kept,  
or returns adequate for our audit have not been 
received from branches not visited by us; or

•  the parent company financial statements are not  
in agreement with the accounting records and  
returns; or

•  certain disclosures of directors’ remuneration 

specified by law are not made; or

•  we have not received all the information and 

explanations we require for our audit.

Responsibilities of directors

As explained more fully in the Statement of Directors' 
Responsibilities set out on pages 48 and 49, the directors 
are responsible for the preparation of the financial 
statements and for being satisfied that they give  
a true and fair view, and for such internal control  
as the directors determine is necessary to enable the 
preparation of financial statements that are free from 
material misstatement, whether due to fraud or error.

In preparing the financial statements, the directors are 
responsible for assessing the company's ability to 
continue as a going concern, disclosing, as applicable, 
matters related to going concern and using the going 
concern basis of accounting unless the directors either 
intend to liquidate the company or to cease operations, 
or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit  
of the financial statements

Our objectives are to obtain reasonable assurance about 
whether the financial statements as a whole are free from 
material misstatement, whether due to fraud or error, and 
to issue an auditor’s report that includes our opinion. 
Reasonable assurance is a high level of assurance, but  
is not a guarantee that an audit conducted in accordance 
with ISAs (UK) will always detect a material misstatement 
when it exists. Misstatements can arise from fraud or 
error and are considered material if, individually or in the 
aggregate, they could reasonably be expected to 
influence the economic decisions of users taken on the 
basis of these financial statements.

A further description of our responsibilities is available  
on the Financial Reporting Council’s website at:  
www.frc.org.uk/auditorsresponsibilities. This description 
forms part of our auditor’s report.

Use of our report

This report is made solely to the company’s members,  
as a body, in accordance with Chapter 3 of Part 16  
of the Companies Act 2006. Our audit work has been 
undertaken so that we might state to the company’s 
members those matters we are required to state to them 
in an auditor’s report and for no other purpose. To the 
fullest extent permitted by law, we do not accept  
or assume responsibility to anyone other than the 
company and the company’s members as a body,  
for our audit work, for this report, or for the opinions we 
have formed.

Duncan Leslie FCA 
(Senior Statutory Auditor)

PKF Francis Clark, Statutory Auditor 
Centenary House 
Peninsula Park 
Rydon Lane 
Exeter 
EX2 7XE

28 March 2024

Irregularities, including fraud, are instances of  
non-compliance with laws and regulations. We design 
procedures in line with our responsibilities, outlined 
above, to detect material misstatements in respect  
of irregularities, including fraud. The extent to which  
our procedures are capable of detecting irregularities, 
including fraud is detailed below:

We obtained an understanding of the legal and 
regulatory framework applicable to the company  
and the industry in which it operates. We identified  
the principal risks of non-compliance with laws and 
regulations as relating to breaches around GDPR.  
We also considered those laws and regulations that  
have a direct impact on the preparation of the financial 
statements such as financial reporting legislation 
(including The Companies Act 2006), distributable profits 
legislation and taxation legislation. We considered the 
extent to which any non-compliance with these laws  
and regulations may have on the company’s ability to 
continue trading and the risk of a material misstatement 
in the financial statements.

We also evaluated management’s incentives and 
opportunities for fraudulent manipulation of the financial 
statements and determined that the principal risks 
related to overstatement of the carrying value of the 
investment, and a resulting misstatement of the result  
for the year. 

Based on this understanding we designed our audit 
procedures to identify irregularities. Our procedures 
involved the following:

•  We made enquiries of senior management as to their 

knowledge of any non-compliance or potential 
non-compliance with laws and regulations that could 
affect the financial statements. As part of these 
enquiries we also discussed with management whether 
there have been any known instances of material 
fraud, of which there were none. 

•  We identified the individuals with responsibility  

for ensuring compliance with laws and regulations  
and discussed with them the procedures and policies  
in place. 

•  We reviewed minutes of meetings of Senior 

Management and those charged with governance.

•  We challenged the assumptions and judgements made 
by management in its significant accounting estimates. 
Further details of the audit work on key assumptions  
is included within our Group audit report.

•  We audited the risk of management override of 

controls, including through testing journal entries and 
other adjustments for appropriateness, and evaluating 
the business rationale of significant transactions 
outside the normal course of business.

106

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Annual report for the year ended December 2023Annual report for the year ended December 2023Financial Statements 
Company Financial Statements & Notes

Company Balance Sheet
As at 31 December 2023

NON-CURRENT ASSETS

Intangible assets

Investments

Property, plant and equipment

CURRENT ASSETS

Debtors

CREDITORS: Amounts falling due within one year

NET CURRENT LIABILITIES

Note

35

36

37

38

39

TOTAL ASSETS LESS CURRENT LIABILITIES

CREDITORS: Amounts falling due after more than one year

40

NET ASSETS

CAPITAL AND RESERVES

Called up share capital

Share premium account

Own shares

Share-based incentive reserve

Profit and loss account

SHAREHOLDER’S FUNDS

42

42

42

As at 
31 December  
2023

£’000

As at 
31 December 
2022

£’000

1,087

114,596

2,490

118,173

13,868

13,868

(20,931)

(7,063)

111,110

(20,145)

90,965

9,102

45,928

(942)

914

35,963

90,965

1,296

114,596

965

116,857

10,653

10,653

(11,655)

(1,002)

115,855

(17,640)

98,215

9,102

45,928

(994)

886

43,293

98,215

The company made a loss of £5,765,000 for the year (2022: profit of £3,717,000).

The financial statements were approved and authorised for issue on 28 March 2024 by the Board of Directors. They were 
signed on its behalf by:

Giles Lee , Group Chief Financial Officer 

Company registration number: 05733632

Company Statement of Changes in Equity 
For the year ended 31 December 2023

At 1 January 2022

Profit for the year

Share option charge

Growth share charge

Own shares purchased

Shares awarded and sold from own shares

Dividend paid

Share
capital

Share 
premium

£’000

£’000

9,102

45,928

-

-

-

-

-

-

-

-

-

-

-

-

Share-
based 
incentive
reserve

 Retained 
earnings

Total 
equity

£’000

£’000

£’000

828

41,847

97,187

-

33

25

-

-

-

3,717

3,717

-

-

-

 (91)

33

25

(497)

(70)

(2,180)

(2,180)

Own 
shares

£’000

(518)

-

-

-

(497)

21

-

At 31 December 2022

9,102

45,928

(994)

886

43,293

98,215

Loss for the year

Share option charge

Growth share charge

Shares awarded and sold from own shares

Dividend paid

-

-

-

-

-

-

-

-

-

-

-

-

-

52

-

-

17

11

-

-

(5,765)

(5,765)

-

-

 (70)

17

11

(18)

(1,495)

(1,495)

At 31 December 2023

9,102

45,928

(942)

914

35,963

90,965

108

109

Annual report for the year ended December 2023Annual report for the year ended December 2023Financial Statements 
Notes to the Company Financial Statements

34. Principal Accounting Policies

Financial assets and liabilities

All financial assets and liabilities are initially measured  
at transaction price (including transaction costs), except 
for those financial assets classified as fair value through 
profit and loss, which are initially measured at fair value.

Financial assets and liabilities are only offset in the 
statement of financial position when, and only when, 
there exists a legally enforceable right to set off the 
recognised amounts and the Company intends either  
to settle on a net basis, or to realise the asset and settle 
the liability simultaneously.

Debt instruments which meet the conditions to  
be classified as basic instruments are subsequently 
measured at amortised cost using the effective  
interest method.

Basic debt instruments that are classified as payable or 
receivable within one year are measured at the 
undiscounted amount of the cash or other consideration 
expected to be paid or received, net of impairment.

Financial liabilities are released to the profit and loss 
account when the liability is extinguished.

Contingent consideration payments

The terms of an acquisition may provide that the value  
of the purchase consideration, which may be payable  
in cash or shares at a future date, depends on uncertain 
future events such as the future performance of the 
acquired company. The amounts recognised in the 
financial statements represent a reasonable estimate  
at the balance sheet date of the amounts expected  
to be paid and has been classified in the balance sheet  
in accordance with the substance of the transaction. 
Revisions to estimated consideration payable year  
on year are reflected in the value of the corresponding 
investment. Where the agreement gives rise to  
an obligation that may be settled by the delivery  
of a variable number of shares to meet a defined  
monetary liability, these amounts are disclosed as debt.

Investments

In the Company’s financial statements, investments  
in subsidiary and associate undertakings are stated 
at cost less provision for any impairment in value.

The principal accounting policies are summarised below. 
They have all been applied consistently throughout the 
year and to the preceding year.

General information and basis of accounting

The MISSION Group plc is a company incorporated  
in England and Wales under the Companies Act.  
The address of the registered office is given on page 120.  
The nature of the Group’s operations and its principal 
activities are set out in the Strategic Report on  
pages 4 to 9. 

The financial statements have been prepared under the 
historical cost convention, modified to include certain 
items at fair value, and in accordance with Financial 
Reporting Standard 102 (FRS 102) issued by the  
Financial Reporting Council.

Reduced disclosure exemptions

The MISSION Group plc meets the definition of a qualifying 
entity under FRS 102 and has therefore taken advantage  
of the disclosure exemptions available to it in respect of its 
financial statements. Exemptions have been taken in relation 
to the presentation of a statement of comprehensive income, 
cash flow statement, financial instruments, share-based 
payment, share capital and remuneration of key 
management personnel. The company made a loss  
of £5.8m for the year (2022: profit of £3.7m).

Deferred taxation

Deferred taxation is recognised on all timing differences 
where the transactions or event that give the Company  
an obligation to pay more tax in the future, or a right to 
pay less tax in the future, have occurred by the balance 
sheet date. Deferred tax assets are recognised when it is 
more likely than not that they will be recoverable. Deferred 
tax is measured using rates of tax that have been enacted 
or substantively enacted by the balance sheet date.

Financial instruments

Financial assets and financial liabilities are recognised 
when the Company becomes party to the contractual 
provisions of the instrument. 

Financial liabilities and equity instruments are classified 
according to the substance of the contractual 
arrangements entered into. An equity instrument is any 
contract that evidences a residual interest in the assets 
of the company after deducting all of its liabilities.

Accounting estimates and judgements

The Company makes estimates and judgements concerning 
the future and the resulting estimates may, by definition, 
vary from the actual results. The Directors considered the 
critical accounting estimates and judgements used in the 
financial statements and concluded that the main areas  
of judgement are, in order of significance:

Potential impairment of investments

The potential impairment of investments is based on 
estimates of future cash flows derived from the financial 
projections of each cash-generating unit over an initial four 
year period and assumptions about growth thereafter.

Contingent payments in respect of acquisitions

Contingent consideration, by definition, depends  
on uncertain future events. At the time of purchasing  
a business, the Directors use the financial projections 
obtained during due diligence as the basis for 
estimating contingent consideration. Subsequent 
estimates benefit from the greater insight gained  
in the post-acquisition period and the business’  
track record of financial performance. 

Lease commitments

Rental costs under operating leases are charged against 
profits as incurred.

Profit of parent company

As permitted under Section 408 of the Companies Act 
2006, the profit and loss account of the Company is not 
presented as part of these accounts. 

110

111

Annual report for the year ended December 2023Annual report for the year ended December 2023Financial Statements 
Notes to the Company Financial Statements

35. Intangible Assets

36. Investments

Other intangible assets

Cost

At 1 January 2022

Additions

Adjustments to purchase consideration

At 31 December 2022

Additions

Adjustments to purchase consideration

Disposals

At 31 December 2023

Amortisation and impairment

At 1 January 2022

Charge for the year

At 31 December 2022

Charge for the year

Disposals

At 31 December 2023

Net book value at 31 December 2023

Net book value at 31 December 2022

Software 
development 
and licences

Customer 
relationships

Goodwill

£’000

£’000

£’000

Total

£’000

1,691

86

(34)

1,743

39

22

(138)

1,666

261

186

447

192

(60)

579

Cost

At 1 January 2022

Additions

Adjustment to purchase consideration

At 31 December 2022

Additions

Adjustment to purchase consideration

At 31 December 2023

Impairment

At 1 January 2022

Impairment

At 31 December 2022

Impairment

At 31 December 2023

Net book value at 31 December 2023

Net book value at 31 December 2022

Shares in subsidiary undertakings

£’000

123,039

-

-

123,039

-

-

123,039

(8,443)

-

(8,443)

-

(8,443)

114,596

114,596

897

-

(34)

863

-

22

-

885

-

-

-

-

-

-

885

863

1,087

1,296

A list of the principal trading companies in the Group at 31 December 2023 can be found in Note 12 to the Consolidated 
Financial Statements and a complete list can be found in Note 46. 

733

86

-

819

39

-

(138)

720

200

186

386

192

(60)

518

202

433

61

-

-

61

-

-

-

61

61

-

61

-

-

61

-

-

Additions of £39,000 (2022: £86,000) in the year include costs associated with the development of identifiable 
software products that are expected to generate economic benefits in excess of the costs of development. 

112

113

Annual report for the year ended December 2023Annual report for the year ended December 2023Financial Statements 
Notes to the Company Financial Statements

37. Property, Plant and Equipment

38. Debtors

Fixtures & 
fittings and 
office 
equipment

Property

Computer 
equipment

Motor vehicles

£’000

£’000

£’000

£’000

Cost or valuation

At 1 January 2022

Additions

Disposals

At 31 December 2022

Additions

Disposals

At 31 December 2023

Depreciation 

At 1 January 2022

Charge for the year

Disposals

At 31 December 2022

Charge for the year

Disposals

At 31 December 2023

Net book value at 31 December 2023

Net book value at 31 December 2022

148

43

-

191

1,237

(15)

1,413

46

17

-

63

87

(15)

135

1,278

128

49

-

-

49

393

(18)

424

33

11

-

44

51

(18)

77

347

5

1,384

549

(53)

1,880

561

-

2,441

653

448

(53)

1,048

528

-

1,576

865

832

9

-

-

9

-

-

9

7

2

-

9

-

-

9

-

-

Total

£’000

1,590

592

(53)

2,129

2,191

(33)

4,287

739

478

(53)

1,164

666

(33)

1,797

2,490

965

Trade debtors

Amounts due from subsidiary undertakings

Corporation tax

Prepayments

Accrued income

Other debtors

39. Creditors: Amounts Falling Due Within One Year

Trade creditors

Bank overdraft

Amounts due to subsidiary undertakings

Accruals

Acquisition obligations

Other creditors

40. Creditors: Amounts Falling Due After More Than One Year

Bank loan (see Note 41)

Deferred tax liability

31 December 
2023

31 December 
2022

£’000

1,448

8,245

1,692

1,712

220

551

13,868

£’000

652

6,510

1,499

1,453

485

54

10,653

31 December 
2023

31 December 
2022

£’000

1,034

1,078

15,785

1,829

-

1,205

20,931

£’000

831

326

9,003

834

371

290

11,655

31 December 
2023

31 December 
2022

£’000

19,945

200

20,145

£’000

17,440

200

17,640

114

115

Annual report for the year ended December 2023Annual report for the year ended December 2023Financial Statements 
Notes to the Company Financial Statements

41. Borrowings

44. Operating Lease Commitments

The total minimum lease payments under non-cancellable operating leases are as follows:

Bank loan outstanding

Adjustment to amortised cost

Carrying value of loan outstanding

The borrowings are repayable as follows:

Less than one year

In one to two years

Adjustment to amortised cost

Less: Amount due for settlement within 12 months  
(shown under current liabilities)

Amount due for settlement after 12 months

31 December 
2023

31 December 
2022

£’000

20,000

(55)

19,945

-

20,000

20,000

(55)

19,945

-

19,945

£’000

17,500

(60)

17,440

-

17,500

17,500

(60)

17,440

-

17,440

Details of the Company’s borrowing facilities and interest rates are set out in Note 20 and not therefore repeated here. 
All borrowings are in sterling.

As at 31 December 2023, net assets of the Group were £76,453,000 (2022: £90,175,000) and net borrowings under this 
Group arrangement amounted to £15,362,000 (2022: £11,362,000). 

42. Share Capital and Own Shares

The movements on these items are disclosed within the Consolidated Financial Statements. 

A description of Own Shares is disclosed in Note 25. During the year, the Company did not issue any new  
Ordinary shares of 10p each (2022: no shares were issued) and at 31 December 2023, the number of shares  
in issue was 91,015,897 (2022: 91,015,897).

43. Unrealised Reserves

Included in reserves at 31 December is unrealised profit, which is non-distributable, of £3,165,000 (2022: £3,165,000).

Within one year

Between two and five years

In more than five years

31 December 2023

31 December 2022

Land and 
buildings

£’000

1,093

5,959

6,017

13,069

Other 

£’000

15

40

-

55

Land and 
buildings

£’000

286

899

581

1,766

Other

£’000

12

35

-

47

The increase in operating lease commitments in 2023 relates to the entering into of new leases, most notably the new 
long term London office lease.

45. Related Party Transactions

Details of related party transactions are disclosed in Note 32 of the Consolidated Financial Statements.

116

117

Annual report for the year ended December 2023Annual report for the year ended December 2023Financial Statements 
Notes to the Company Financial Statements

46. Group Companies

Below is a list of all companies in the Group. All subsidiaries are 100% owned and all are incorporated in the United 
Kingdom, unless otherwise indicated. In addition, the Company holds an indirect interest in Destination CMS Ltd (50%), 
treated as a joint venture. Unless otherwise stated, the registered office of all companies is The Old Sawmills, Filleigh, 
Barnstaple, EX32 0RN.

Subsidiary undertaking

Country of Incorporation

Registered office

Held directly:

The Mission Marketing Holdings Ltd **

Germany

USA

1/f, Rosental 7, Munich 80331, Germany

900 Kearny Street, Suite 700, San Francisco,  
CA 94133, United States of America

Singapore

176 Orchard Road #05 - 05, The Centrepoint, 
Singapore 238843

Held indirectly:

April Six GmbH

April Six Inc. 

April Six Ltd **

April Six (Mobility) Ltd **

April Six Proof Ltd

April Six Pte. Ltd

Balloon Dog Ltd 

Bastin Day Westley Ltd 

Big Communications Ltd

Bray Leino Ltd **

Bray Leino Productions Ltd

Bray Leino Sdn. Bhd. *

Malaysia

Bray Leino Splash Ltd *

Hong Kong

Singapore

Malaysia

Bray Leino Splash Pte. Ltd 

Bray Leino Splash Sdn. Bhd. *

Fox Murphy Ltd 

Fuse Digital Ltd

Influence Sports Ltd **

Jellyfish Ltd 

Joluxan Holdings Ltd **

Krow Agency Ltd **

Krow Communications Ltd **

Livity Ltd **

No. 308, Block A (3rd Floor), Kelana Business Centre, 
No. 97, Jalan 557/2, Kelana Jaya, 47301 Petaling 
Jaya, Selangor Darul Ehsan, Malaysia

Unit 1101, 11/F, Tower 1, Cheung Sha Wan Plaza,  
833 Cheung, Sha Wan Road, Lai Chi Kok, Kowloon, 
Hong Kong

176 Orchard Road, #05-05 The Centrepoint, 
Singapore 238843

No. 308, Block A (3rd Floor), Kelana Business Centre, 
No. 97, Jalan 557/2, Kelana Jaya, 47301 Petaling 
Jaya, Selangor Darul Ehsan, Malaysia

Subsidiary undertaking

Country of Incorporation

Registered office

Mezzo Labs (Hong Kong) Limited

Hong Kong

12F Tower 535535, Jaffe Road, Causeway Bay
Hong Kong SAR

Mezzo Labs Ltd **

Mezzo Labs (Singapore) Pte. Ltd.

Singapore

36 Carpenter Street, 02-00 Carpenter Haus,  
059915, Singapore

Mongoose Sports & Entertainment Ltd **

Populate Social Ltd **

RJW & Partners Ltd **

Robson Brown Ltd

Solaris Healthcare Network Ltd **

Soul (London) Ltd **

Spark Marketing Services Ltd (75% owned) **

Speed Communications Agency Ltd **

Splash Interactive Ltd *

Splash Interactive (Shanghai) Co Ltd *

Story Agency Ltd **

Story UK Ltd **

The Mission Ltd

The Splash Partnership Ltd

ThinkBDW Ltd **

TMGPLC Asia Pte Ltd

Turbine Media Ltd (51% owned) **

Zonr Ltd

Vietnam

China

Suite 13-01 Pearl Plaza Offices 561A Dien Bien Phu 
Ward 25, Binh Thanh District, HCMC, Vietnam

Room 1723, Raffles City Shanghai, 268 Middle Xizang 
Road, Huangpu District, Shanghai, China

1-4, Atholl Crescent, Edinburgh, Scotland EH3 8HA

Singapore

176 Orchard Road #05 - 05, The Centrepoint, 
Singapore 238843

 * These subsidiaries are 100% owned by Bray Leino Splash Pte. Ltd, which is 70% owned by The MISSION Group plc.

 ** These subsidiaries are exempt from the Companies Act 2006 requirements relating to the audit of their individual 
accounts by virtue of Section 479A of the Act as The MISSION Group plc has guaranteed the subsidiary company 
under Section 479C of the Act.

118

119

Annual report for the year ended December 2023Annual report for the year ended December 2023Advisors

Company Registration Number: 

05733632

Registered Office: 

Nominated Advisor: 

Stockbroker: 

Auditors: 

Lawyers: 

Registrars: 

Company Secretary: 

The Old Sawmills 
Filleigh, Barnstaple 
Devon, EX32 0RN

Canaccord Genuity Limited
88 Wood Street
London
EC2V 7QR

Canaccord Genuity Limited
88 Wood Street
London
EC2V 7QR

PKF Francis Clark 
Statutory Auditor
Centenary House
Peninsula Park
Rydon Lane
Exeter, EX2 7XE

Shakespeare Martineau
No 1 1 Colmore Square,  
Birmingham, B4 6AA

Neville Registrars
Neville House
Steelpark Road
Halesowen, B62 8HD

Michael Langford 
The Old Sawmills
Filleigh, Barnstaple
Devon, EX32 0RN

Bankers: 

NatWest Corporate & Commercial Banking
250 Bishopsgate
London, EC2M 4AA

120

121

Annual report for the year ended December 2023Annual report for the year ended December 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Old Sawmills, Filleigh,
Barnstaple, Devon, EX32 0RN
themission.co.uk