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Triumph Bancorp Inc

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FY2020 Annual Report · Triumph Bancorp Inc
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TED BAKER PLC 

COMPANY NUMBER: 03393836 

ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE 52 WEEKS ENDED 25 JANUARY 2020

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Contents 

Strategic Report 

Chair’s Statement 

Our Purpose, Goal and Strategy 

Chief Executive Officer’s Statement 

Non-Financial Information 

Key Performance Indicators 

Business Model and Financial Review 

Ethics and Sustainability 

Our People 

Principal Risks and Uncertainties 

Governance 

Directors’ Report 

Corporate Governance Statement 

Audit & Risk Committee Report 

Nomination Committee Report 

Directors’ Remuneration Report 

Other Statutory and Regulatory Disclosures 

Statement of Directors’ Responsibilities 

Independent Auditor’s Report to the Members of Ted Baker Plc 

Financial Statements 

Group and Company Primary Financial Statements 

Notes to the Financial Statements 

Five Year Summary 

Appendix – Alternative Performance Measures (unaudited) 

Registered Office: 

The Ugly Brown Building, 6a St. Pancras Way, London NW1 0TB 

Company Secretary:  

Peter Hearsey-Zoubie 

Financial Advisers and Sponsor: 

Liberum Capital Limited, 25 Ropemaker St, London EC2Y 9LY 

Auditors:  

Bankers:  

KPMG LLP, 15 Canada Square, Canary Wharf, London E14 5GL 

Barclays Bank Plc, 1 Churchill Place, London E14 5HP 

Goldman Sachs International, Peterborough Court, 133 Fleet St, London, EC4A 2BB 

The Royal Bank of Scotland Plc, 62-63 Threadneedle Street, London EC2R 8LA 

HSBC Bank Plc, 8 Canada Square, Canary Wharf, London E14 5HQ 

BBVA, S. A., One Canada Square, 44th Floor, Canary Wharf, London, E14 5AA 

Registrars:    

Link Asset Services, 34 Beckenham Road, Beckenham, Kent BR3 4TU 

Ted Baker Plc - Registered in England No: 03393836 

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Cautionary statement regarding forward-looking statements 

This document contains certain forward-looking statements. These forward-looking statements include matters that are not historical facts and are statements regarding the Company’s intentions, 
beliefs or current expectations concerning, among other things, the Company’s results of operations, financial condition, liquidity, prospects, growth, strategies, and the industries in which the Company 
operates. Forward-looking statements are based on the information available to the Directors at the time of preparation of this document and will not be updated during the year. The Directors can 
give no assurance that these expectations will prove to be correct. Due to inherent uncertainties, including both economic and business risk factors underlying such forward-looking information, actual 
results may differ materially from those expressed or implied by these forward-looking statements. 

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Strategic Report 

Chair’s Statement 

Introduction 
In  Financial  Year  2020  (FY20)  the  Group’s  performance  was  impacted  by  very  difficult  trading  conditions  throughout  the  period, 
amplified by heightened levels of consumer uncertainty across many of its global markets.  The external retail market has presented, 
and continues to present, unprecedented trading conditions, digital disruption, changing customer behaviour and demand and intense 
pressures on retail which has led to a dramatic increase in promotional activity and an intense level of discounting.  In 2019, these 
pressures  were  exacerbated  in  the  UK  by  the  significant  impact  on  consumer  sentiment  and  spending  from  Brexit  and  political 
uncertainty.  Consequently, several of the Group’s distribution channels have witnessed declining sales, while a number of important 
product segments, including formalwear and women’s occasion wear, have experienced falling demand. 

The Group has also faced some difficult internal issues in the last year.  As previously announced, the Group experienced some 
challenges  with  its  2019  Spring/Summer  collections  and  trading  over  November  2019  and  the  Black  Friday  period  was  below 
expectations, with lower than anticipated margins and sell through.  In addition, the store estate underperformed driven by sales 
pressure and high costs, with continued high cost store expansion.  The Group was also negatively impacted by high working capital 
driven by a three-year stock cycle that is no longer relevant in a fast-moving fashion market.  The Group also experienced high levels 
of operating expenditure and operating expenditure growth across the business as a result of a failure to properly control costs and 
increase  the  share  of  eCommerce.    The  Group’s  free  cash  flow  diminished  as  a  result  of  continued  high  levels  of  dividend  and 
significant capital expenditure spend despite lower EBITDA1.  In addition, several members of the Group’s senior management left 
the Group. 

As a result of the Group’s weaker financial performance, the Group was required to revise down guidance for FY20 first in June 2019 
and again in December 2019.  The Directors expect trading conditions to be difficult for some time, especially in light of the significant 
challenges presented by the coronavirus. 

The business was refinanced in September 2019 with a £180 million Revolving Credit Facility maturing in September 2022.  However, 
the soft trading performance through the weeks including Black Friday meant our full year outlook deteriorated to a point where we 
had to provide a second update to the market on 11 December 2020 on our guidance on underlying profit before tax (PBT).  The 
weaker trading put pressure on cash flow and EBITDA1 performance and our revised view in December 2019 was that the covenants 
agreed only a few months previously may not be met, and we were facing medium term liquidity issues.  As a result, we immediately 
engaged our banking partners to look at ways we may start to recapitalise the business and, as a result of these issues we instigated 
a strategic asset review and a re-financing of our business.  

We actively pursued the sale and leaseback of our Head Office property, the Ugly Brown Building, to de-risk our Balance Sheet and 
this, combined with the additional short term borrowings which were subsequently announced, provided the Group with much needed 
liquidity to ensure the Group’s immediate survival, enabling the Group to continue to work on a transformation strategy and design a 
way to correct the capital structure of the Group and to target a balance sheet that will allow the Group to deliver profitable growth. 

As  we  look  towards  Financial  Year  2021  (FY21),  and  facing  additional  challenges  arising  from  COVID-19,  we  do  so  from  the 
perspective of already having outlined a significant number of necessary and positive changes for the business.  We have completed 
our root and branch review of the business and we have a transformation strategy in action.  We have new leadership under Rachel 
Osborne, our recently appointed Chief Executive Officer (CEO) and we have a refreshed leadership team in place.  We are focussed 
on what we need to do to ensure the viability of Ted Baker Plc as a going concern and we must thank our banking partners and other 
stakeholders for their support and co-operation in helping us to find a successful way through these issues.   

We are focussed on positioning the Group to participate in a retail market place that will evolve rapidly as consumer habits change 
either because of the continued move to online sales, the requirement to address sustainability of resources used in our industry or 
through  the  changing  habits  we  may  witness  from  COVID-19.  We  will  build  on  the  brand  strength  of  Ted  Baker  and,  working 
collaboratively with our colleagues and suppliers, put our business in a position to return to profitable growth in the future. 

A deeply challenging external retail environment impacting trading 
The external Retail market has, and continues, to present unprecedented trading conditions; digital disruption, changing customer 
behaviour and demand, and intense pressures on physical retailing. All of this has led to a dramatic increase in promotional activity 
and the most intense level of discounting seen in well over a decade.  As mentioned above, in 2019 these pressures were exacerbated 
in the UK by the significant impact on consumer sentiment and spending from Brexit and political uncertainty.  Consequently, several 
of  the  Group’s  distribution  channels  have  witnessed  declining  sales,  whilst  a  number  of  important  product  segments  namely 
formalwear and women’s occasion wear have experienced falling demand. 

Internal disruption and investigations 
In addition to an array of external pressures on the business, we have also faced difficult internal issues in the last year.  

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The Board instigated two much-publicised independent reviews in FY20. Not only were both investigations entirely necessary, they 
provided the Board with valuable insights upon which we have acted as required. 

The first looked into allegations of misconduct by our former CEO, Mr Ray Kelvin, which resulted in the Board accepting Mr Kelvin’s 
resignation from the Company in March 2019.  The outcome of the investigation provided the Board with a wide-ranging review of 
our  People  policies,  procedures  and  handling  of  HR-related  complaints.   This  review  produced  a  significant piece of work  called 
Programme 15, a range of policy and process changes which has consequently provoked a healthy, productive dialogue with our 
teams  and  has  enabled  us  to  move  forward  in  a  more  collaborative,  consultative  way.    You  can  read  more  about  the  impact 
Programme 15 has had on our organisation in the Our People section on page 33. 

The second investigation was launched following the discovery of a significant overstatement of inventory.  In December 2019, the 
Group identified that the value of inventory held on its balance sheet at that time had been overstated following an internal review.  
As a result of these findings, the Group engaged Deloitte LLP (Deloitte) to undertake an independent review of this issue.  In January 
2020, the Group announced that the independent review had found that the Group’s inventories, as reported at the end of FY19, 
were overstated by £58 million.  Following the conclusion of Deloitte’s review and the completion of the year-end process and audit, 
the Group has restated the balance of inventory at 26 January 2019 from £225.8 million to £205.6 million, a £20.2 million restatement.  
The restatement was due to inappropriate cost values being attributed to inventory, inventory reflected on the balance sheet which 
did not physically exist and intercompany profit in stock that was not adjusted for in previous calculations.  In addition, through this 
exercise the Group has reviewed its approach to estimating the carrying value of stock and adopted a more prudent methodology 
which resulted in a £32.4 million reduction in stock value being accounted for as a change in estimate booked as a non-underlying 
expense in the income statement for the period ended 25 January 2020.  The Group also initiated an internal review into potential 
misconduct relating to the overstatement, which review is still ongoing.  

The  Group  also  engaged  Deloitte  to  conduct  an  independent  review  of  the  changes  needed  to  address  the  causes  of  the 
overstatement.  This review has concluded and the Group is now in the process of updating its accounting processes, bolstering 
controls and implementing Deloitte’s recommendations.  Deloitte’s recommendations include 

• 

• 

greater segregation of duties in key areas such as journals entries, for which a monthly detective journal review is being 
implemented; 
an assessment of general IT controls across the business (including revenue, procure to pay, inventory and record to report) 
to ensure they are designed and implemented effectively and increase reliance on system-generated reports; 

•  manual spreadsheet controls to increase the reliability and quality of information and reduce the risk of error and deficiency; 
• 
implementing  simplified,  standardised  and  centralised  processes  to  enable  increased  automation  across  the  business, 
derive cost efficiencies and ensure a periodic review is performed to confirm changes are captured timely and controls are 
operating effectively; and 
a  training  programme  across  finance  to  increase  the  understanding  of  accounting  processes,  the  financial  risks  to  the 
business and what the key controls are with the aim of reducing key person risk and improving the overall maturity of the 
finance environment.  

• 

We expect to complete this process in the second half of the year. Further details can be found in the Financial Results section below 
on page 5 and within Note 1(y) to the Financial Statements on pages 131 to 133.   

Implementing  new  processes  and  systems  can  be  costly,  difficult  and  disruptive  and  requires  significant  time,  resources  and 
management attention and could have an adverse effect on the Group’s financial condition.  

The Group will continue to provide information to and respond to enquiries from regulatory and other agencies, including the FCA.  
Although the Group has not received notification of any formal investigations, the inventory overstatements could result in a regulatory 
or  other  investigation  which  could  result  in  regulatory,  civil  or  criminal  actions,  including  against  the  Group,  and  all  consequent 
outcomes including censure, fines and compensation, which could have a material adverse effect on the Group’s business, results 
of operations, financial condition and reputation.  There can be no assurance about the timing or outcome of any such action. 

We also launched a strategic asset review, a cost review and a prioritisation of cashflow, which resulted in us suspending the dividend 
and  reducing  capital  expenditure  at  the  end  of  the  second  half,  in  order  to  respond  to  trading  difficulties  that  the  business  was 
experiencing as well as the widely publicised internal disruptions and investigations.  Following this review, in March 2020 we entered 
into  a  Sale  &  Leaseback  Arrangement  with  regards  to  our  Head  Office,  realising  a  premium  valuation  for  the  building.   We  also 
entered into additional borrowing of £13.5m with our lenders, which was announced at the same time. 

Contemporaneously, in December 2019, we saw the departure of a number of other long-standing senior members of our Board and 
leadership team including Lindsay Page, David Bernstein and Ron Stewart.  

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The Board acted quickly following these departures, to assemble a new leadership team to face into the exceptional circumstances 
we found ourselves in.  

After the end of the financial year, the Board was pleased to appoint Rachel Osborne as CEO, following a full and proper external 
search. Rachel first joined the business in November 2019 as Chief Financial Officer (CFO), becoming acting CEO in December 
2019.    Her  significant  customer  and  retail  experience,  combined  with  the incredible  impact she  has made  on  the  business since 
joining, made her the ideal candidate for the full-time CEO position. 

Rachel had already outlined a set of strategic priorities for the business as Acting CEO, and now, supported by an appropriate mix 
of new talent and experienced employees, will drive our transformation strategy forward.  

In January 2020, Jennifer Roebuck was appointed as Chief Customer Office (CCO).  As CCO, Jennifer will develop a customer and 
digital  strategy  across  the  business  and  explore  new  digital  partnership  opportunities  to  drive  accelerated  growth.    Jennifer  was 
previously a Non-Executive Director of Ted Baker Plc and stepped down from the Board in April 2020. 

In May 2019, we announced the appointment of Helena Feltham as an independent Non-Executive Director to the Board, and in 
December 2019 we announced the appointment of Jon Kempster as Audit & Risk Chair and Non-Executive Director succeeding Ron 
Stewart as he retired from this role.  Both Helena and Jon bring a wealth of experience to the Board and at the time of writing we 
have also announced the appointment of John Barton as our new Chairman, who will join the Board in July 2020 and David Wolffe 
who was appointed CFO on 18 May 2020.  I would like to take this opportunity to welcome all of the new Board members.  

While so much change could be unsettling for an organisation’s employees, ours have shown great resilience throughout this period.  
Your Board would like to recognise and thank you for that.  We are hugely grateful for your continued enthusiasm and commitment 
to the business. 

Financial Results2 

Group  revenue decreased  by 1.4%  to £630.5  million in  FY20  (2019:  £639.6  million,  including  licence  revenue).  Total  retail  sales 
including eCommerce decreased by 4.6% to £439.9 million (2019: £461.0 million) for FY20 and average retail square footage rose 
by 2.6% to 442,790 sq. ft (2019: 431,646 sq. ft).  ECommerce sales decreased by 2.4% and represented 27.0% of total retail sales 
(2019: 26.4%).  Further non-underlying charges in the year related to £14 million in regards to change in accounting estimate for 
stock provision, £16 million relating to the impairment of stores, and a £8 million loss on disposal of the Asian businesses.  As at 25 
January 2020 the Facility Agreement of £180 million was fully drawn. 

In FY20, the Group’s reported loss before tax was £79.9 million (2019: profit of £30.7 million). The underlying profit before tax3 was 
£9.8m (2019: £63.0m).  The reported basic loss per share was 158.0p (2019: earnings per share 55.05p).  Underlying earnings per 
share3, which exclude non-underlying items and IFRS 164, decreased to 6.7p (2019: 114.2p).  

Further detail on Ted Baker’s financial performance can be found in Rachel’s statement and throughout this document. 

COVID-19 
Whilst this document primarily covers FY20, it would be a remiss of us to not acknowledge here the ongoing COVID-19 pandemic 
which has resulted in significant disruption globally, particularly across the non-food Retail industry. It has impacted all areas of our 
business across every territory we operate in.  During the course of COVID-19 all of our stores and concessions have been closed 
at some point during the pandemic in line with relevant Government guidance.  

A significant number of the Group’s wholesale partners have also cancelled or delayed orders, impacting wholesale revenue, and 
the Group’s licence partners have also been affected by the pandemic, thereby impacting licence income.  While some of these sales 
may migrate to the Group’s eCommerce operations, with the Group’s eCommerce channel sales in the first sixteen weeks of the 
financial year up approximately 30% on last year, it is not possible that all of these sales will fully replace revenue lost due to store 
and concession closures.  While in some jurisdictions the Group has been able to take advantage of Government relief measures 
that have, for example, allowed it to suspend business rates payments during the pandemic, the Group’s physical stores will still incur 
costs.    In  addition,  the  Group  may  experience  increased  levels  of  stock  obsolescence  to  the  extent  economic  conditions  and/or 
restrictions on retail operations do not recover in time for the autumn/winter season, and social distancing restrictions may adversely 
impact the ability of the Group’s key personnel to collaborate effectively. 

We responded to the challenges presented by COVID-19, including taking a series of steps to reduce costs and protect cashflow and 
ensure the wellbeing of our global teams.  We have had to take difficult decisions with regards to furloughing many of our global 
teams, approximately 85.3%.  We have also had to suspend all discretionary capital expenditure, temporarily reduce remuneration 
as set out at page 11, rephase product orders and negotiate rent deferrals and rent reductions with landlords.  The Group will also 

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benefit from a twelve-month business rates holiday in the United Kingdom (which cost the Group £6.2 million in FY20).  However, 
these measures will not be sufficient to offset the full impact of reduced sales due to COVID-19, which will have a material adverse 
effect on the Group’s business, results of operations, financial condition and liquidity. 

 Rachel provides further details of the business impacts in her statement, along with the decisive actions we have taken to ensure 
the safety of our teams and to protect cashflow.  For my part I would like to express my heartfelt thanks to our teams across the globe 
for their ongoing commitment and their determination to do the best for the business, our customers and each other in what are truly 
unprecedented circumstances. 

Looking ahead 
We move into FY21 with a comprehensive programme of transformation underway.  

These activities will reinforce our ongoing commitment to strengthening our financial position and build on the steps already taken to 
address cashflow, costs and balance sheet flexibility towards the end of last year and early this year. 

We have a solid foundation to build upon and see significant strategic growth opportunities available to us. 
In the face of the unprecedented circumstances presented by the COVID-19 pandemic, it is clear that we will need to take further 
bold, decisive actions over and above those outlined above.  

As a Board, we are confident that the strategic asset review, additional borrowing and the equity raise, announced after the year end, 
will deliver the right capital structure, appropriate levels of liquidity and cash to invest in the business, and deliver the transformation 
strategy and strategic plan.  In doing so, we can navigate these complex times and emerge stronger, more agile and even better 
equipped to achieve our ambition of being the most engaging global British lifestyle brand. 

Sharon Baylay 
Acting Non-Executive Chair 
1 June 2020 
1 EBITDA represents earnings before interest, taxation, depreciation, amortisation. 
2Constant currency comparatives are obtained by applying the exchange rates that were applicable for the 52 weeks ended 26 January 2019 to the financial results in 
overseas subsidiaries for the 52 weeks ended 25 January 2020 to remove the impact of exchange rate fluctuations.  The Directors believe this measure provides a 
consistent and comparable view of the underlying performance of the Group’s ongoing business. Further details can be found at page 170. 
3 Profit before tax and non-underlying items and IFRS 16 is a non-GAAP measure, adjusted for non-underlying items and IFRS 16.  Further details can be found at page 
137. 

4Underlying earnings per share is a non-GAAP measure, adjusted for non-underlying items and IFRS 16 (see Note 9 of the financial statements). 

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Our Purpose, Goal and Strategy 

The Ted Baker brand DNA is rooted in over 30 years of rich and colourful creativity. Our purpose is to ‘Love a Life Less Ordinary’ 
and our goal is to be the most engaging British lifestyle brand. This goal can be achieved by executing our transformation strategy, 
which  we  are  calling  ‘Ted’s  Formula  for  Growth’.  This  sets  out  our  clear  ambition  and  has  well  defined  priorities  for  growth  and 
operational excellence.  

‘Ted’s Formula for Growth’ strategy comprises the following core priorities, which are set out in detail on page 8. 

•  Attract more customers 
•  Be ‘no ordinary brand’ 
•  Expand product and its relevance. 
•  Be forward thinking 
•  Profitably be where the customer is 

Transformation Programme 

The Group has developed ‘Ted’s Formula for Growth’, a strategic transformation programme to improve efficiencies across the wider 
Group  and  address  the  key  drivers  of  underperformance.    ‘Ted’s  Formula  for  Growth’  strategy  is  the  culmination  of  six-months’ 
rigorous analysis, assessment work and the bringing together of insights from across the Executive team, industry trends and external 
experts. This transformation strategy will see the business pivot towards a customer-centric, digital and territory approach and away 
from the previously adopted channels-based approach.  The strategy focuses on three building blocks, which, combined, the Directors 
believe should enable the Group to successfully deliver its strategic ambition of a more profitable, more cash generative and higher 
return on capital employed business.   

Building Block 1: Stabilise the Group’s Foundations 

The Group’s initial focus has been on putting stable foundations in place to alleviate the impact of poor trading performance and to 
manage cash flow requirements and increasing the Group’s flexibility to deliver its ‘Return to Profitable Growth’ strategy.  This has 
involved a number of steps: 

•  Refresh  and  strengthening  the  Group’s  leadership.    The  Group  has  spent  the  last  nine  months  building  the  talent  and 
capability of the Board and the Executive team to ensure it has the skills, diversity, experience and ambition to deliver and 
execute the strategy and transform the business.  The appointment of the new Chair, CEO, CFO, the newly created Chief 
Customer Officer and Chief People Officer roles and appointment of a CEO North America bring new experience and depth 
to  the  Board  and  the  Executive  team.    The  Board  now  has  three  new  Non-Executive  Directors  making  the  Board  now 
independent.  The changes to the Executive team have resulted in a smaller and focused team with clear accountability.  
With these new hires and with the capabilities of longer serving colleagues who understand the history and DNA of the Ted 
Baker brand, the Group has a diverse and creative team committed to delivering the transformation strategy. 

•  Recapitalisation of the business.  A restructuring of debt, the sale and leaseback of the Group’s Head Office to reduce debt 
as well as the proposed equity raise will deliver the balance sheet and increase financial flexibility over the medium term. 

• 

The Executive team has undertaken a full operational and efficiency review.  The Group has taken action to reduce Head 
Office costs, both in the UK and North America, which has allowed it to simplify the organisation and reset the business for 
greater collaboration and cost savings.  After year end, the Group announced that this reorganisation will achieve £5 million 
of cost savings for the current financial year, with £2.7 million exceptional cash costs to achieve these savings which will 
result in £7 million of annualised savings. 

•  Rethinking the Group’s vision and commercial strategy.  The creation of an organisational structure that pivots the focus 
away from channel centricity, towards a customer-centric, digital and global approach with the potential to deliver faster and 
more profitable growth at greater return on capital employed.  The Group’s brand vision has been reset so that the brand 
strength and relevance becomes a key enabler of its future success. 

•  Respond effectively to the COVID-19 pandemic.  The Group has taken swift action to protect the business, its customers 
and its global teams. The Group has responded dynamically to the challenges presented by COVID-19, including taking a 
series of steps to reduce costs and protect cashflow and ensure the wellbeing of its global teams.  As the Group re-opens 
its stores in line with Government guidance, it is taking strong precautions to ensure the safety of its customers and teams.  

Building Block 2: Growth Drivers 

The Group will invest in product, creative content and new eCommerce and digital platforms to operate a ‘digital first’ retail strategy 
and drive future profitable growth.  This strategy is based on five primary growth drivers: 

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•  Attract more customers; deliver a deeper and broader relationship with new and existing customers, leading to higher 

share of wallet and lifetime value. 

•  Be ‘no ordinary brand’; reenergise the brand and creative direction for all consumer touch points, strengthening the ‘no 
ordinary’, unconventional and aspirational position through innovation and consistency to increase awareness and purchase 
consideration. 

•  Expand product and its relevance; make clothing more relevant to all day / week occasions; drive accessories, footwear 

and large licence partner categories. 

•  Be forward thinking; retaining relevance for business model, industry trends, internal R&D function and capability. 

•  Profitably be where the customer is; reach customers in prioritised territories through the appropriate distribution and 

service models, in a profitable way. 

Building Block 3: Operational Excellence 

Going forward, the Group will operate under the core philosophy of ‘Simpler, Smarter, Together’.  By getting the basics rights and 
operating more efficiently and collaboratively the Group sees significant scope to improve profitability and cash generation.  Initiatives 
in this building block are focused on creating a digital and data led operating model, creating a high-performance business culture, 
and creating a commercial and agile business, enabled by a more effective organisation. The Group has established a transformation 
team, with proven operational expertise to help support the delivery of these initiatives and to achieve the potential benefits.  

There are significant opportunities across the business to lower costs, improve efficiency and tighten controls, including: 

•  Scope for significant improvement in gross margin through a series of structural bought-in margin improvements.  

o  The Group plans to change how it buys goods (streamlining its critical path and reducing sampling), who it buys 
from (consolidation of its supplier base) and where it buys from (relocation of sourcing markets).  Product margin 
can  be  further  enhanced  through  the  purchase  of  products  throughout  the  season  in  response  to  customer 
preferences, reworked margin on outlet products and more sophisticated promotional activity.  

•  Continued focus on working capital efficiency.  

o  Historically, the Group has operated with too much inventory, which has negatively impacted cash flow.  Despite 
improvements  in  working capital  efficiency  over  the  last  twelve  months  (with  an improvement in  underlying  net 
working capital to sales ratio from 27.5% to 15.8%) the Group is highly confident it can achieve a further material 
improvement through shortening its product lifecycle from three years to two. 

•  Reduce operating expenditure.  

o  The Group’s recent cost review concluded the business is carrying high costs in several areas, including logistics 
and  distribution,  the  Head  Office  and  retail  stores.    As  a  result,  it  intends  to  renegotiate  carrier  arrangements, 
reduce requirements for air freight and implement productivity improvements in its Derby and Atlanta Distribution 
Centres which will further reduce the cost base within the business. 

• 

Improve retail store profitability. 

o  The Group has conducted a thorough review of retail stores across all territories, with a critical focus on rental costs 
and payroll. It has identified significant cost saving potential on store payroll driven by new ways of working.  In 
addition, the transformation team is in ongoing discussions with landlords across all territories and Directors remain 
confident in the Group’s ability to reduce rental costs.  The Group has already taken the decision to close one store 
in Italy ahead of its lease expiry due to financial and strategic considerations. 

•  Upgrade and enhance IT systems. 

• 

Going forward, capital expenditure and investment will be restricted to focus on critical systems enablers such as 
an upgraded eCommerce platform and new payment service provider gateway to enable a much broader set of 
payment options for customers. 

Financial Implications 

The  Directors  believe  the  successful  implementation  of  this  transformation  strategy  should  result  in  a  more  profitable  business, 
operating on a lower level of capital employed.  

Improved product margin, lower operating expenses and prioritisation of capital expenditure-light distribution should all contribute to 
driving greater return on capital employed and ultimately greater shareholder value.  At the end of this initial three-year journey, and 

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based on current expectations for the economic recovery post the coronavirus, Directors are targeting, based on current expectations 
for their recovery, the following financial metrics: 

•  Medium-term revenue growth of approximately 5%; 

•  EBITDA margin of 7% to 10% by FY23; 

• 

Free cash flow generation, after capital expenditure, of at least £30 million by FY23; and 

•  Net debt to EBITDA below 1.0x or less by the end of FY23. 

These targets are not intended as a profit forecast and no statement in this document should be interpreted to mean that underlying 
earnings per share for the current or future financial years would necessarily match or exceed the historical published underlying 
earnings per share. 

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 Chief Executive Officer’s Statement 

I joined Ted Baker in November 2019, during an extraordinary point in the Company’s history.  The retail industry was already tackling 
the structural transition from physical stores to digital retail alongside a cyclical downturn; both were causing significant strain and 
dislocation for several of our distribution partners and calling into question the ongoing suitability of more traditional fashion business 
models in the sector.  

Alongside this, Ted Baker has faced its own internal issues and has seen something of a ‘changing of the guard’ in senior leadership 
of the business.  There are many reasons why I joined and am now proud to be leading Ted Baker, but if I could list just a few I would 
highlight the incredibly strong brand, our strong partnerships, our exceptional teams and a culture of caring about our customers and 
product.  I see huge potential for the business in the future. 

Following a comprehensive strategic review, at the start of FY21, the new Executive team agreed to take decisive action to tackle a 
long list of issues, with the aim of returning the business to profitable growth.  Many of these issues had impacted performance during 
the last few years.  We also made significant strategic progress, outlining and agreeing a clear Purpose, Goal and new strategic 
priorities to deliver them.  We have pulled this together into a transformation strategy, which internally we are calling ‘Ted’s Formula 
for Growth’.  

We have  more  recently  witnessed  the  spread  of  COVID-19  and  have  had  to  respond  to  the  pandemic  in  real-time  with  decisive 
leadership and actions which I cover later in this review.  I am certain that our success in the year ahead will be measured not just 
by how our business performs through this global crisis, but also by the extent to which we have transformed the Group to deliver on 
the strategic priorities outlined.  It is this work which will enable Ted Baker to achieve its full potential and return to growth.  

Financial Performance 
Our financial performance in FY20 was significantly below our original expectations and what Ted Baker has the potential to deliver.  

Macroeconomic  indicators  signalled  well-publicised  weakness  in  our  markets,  and  the  consequent  declining  demand  pressures, 
paired with a shift from physical to digital retailing both led to unprecedented levels of promotional activity and widespread discounting.  

Internal complexities,  such  as  our slow  response  to  adjust our  cost  base,  working capital  inefficiencies  and siloed  organisational 
structure, contributed to the disappointing performance. 

We  also  announced  on  2  December  2019  an  independent  investigation  by  Deloitte  into  inventory  overstatement  and  a  further 
statement was announced on 22 January 2020 confirming the extent of the overstatement.  Further details can be found in the Chair’s 
Statement on page 4 and within Note 1(y) to the Financial Statements on pages 131 to 133.  

The business was refinanced in September 2019 with a £180 million Revolving Credit Facility maturing in September 2022.  However, 
the soft trading performance through the weeks including Black Friday meant our full year outlook deteriorated to a point where we 
had to update the market on 11 December 2020 on our guidance on underlying PBT.  The weaker trading put pressure on cash flow 
and EBITDA performance and our revised view in December 2019 was that the covenants agreed only a few months previously may 
not be met, and we were facing medium term liquidity issues.  As a result, we immediately engaged our banking partners to look at 
ways we may start to recapitalise the business.  

Looking at our trading performance, our womenswear fashion business has been particularly disappointing, with sales 3.1% lower 
versus last year, with missteps on both design and buying following changes in the team.  These were amplified due to unseasonal 
weather patterns.  

New creative talent was brought in towards the end of the year, to address the product shortcomings, and their impact is already 
being felt across our design teams. 

While trading was broadly difficult, we fundamentally believe that Ted Baker has significant potential, particularly in our eCommerce 
channel which remains a major growth channel for Ted Baker and, reassuringly, our menswear fashion business grew 10.1% on 
TedBaker.com,  giving  us  reason  for  confidence  in  the  future.    As  we  have  outlined,  eCommerce  will  be  a  core  area  of  capital 
investment for us in the year ahead to ensure we deliver further meaningful growth in online sales.  

10 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
There were also a number of strategically important developments during the year: 

• 

• 

• 

• 

• 

The  reorganisation  of  our  Asian  fashion  business,  whereby  50%  of  our  existing  business  was  acquired  by  Shanghai 
LongShang Trading Company Ltd, forming our China JV and the conversion of our Japanese business to a retail licence 
model.  Both markets had been investment markets and we now have strong local partners to drive these markets and 
deliver growth and better financial performance. 
The transition of two licence categories in childrenswear and watches to new, globally ambitious partners in Next and Timex 
respectively.    Both partners  bring greater capability  to  optimise  these categories  and  we  remain  confident  in  the growth 
potential. 
The launch of ‘Ship from Store’ (SFS) in the UK in July 2019 with encouraging performance ahead of our expectations.  
More  importantly,  it  has  highlighted  the  robustness  of  IT  systems  and  accuracy  of  stock  availability  in  stores.    The 
implementation of SFS in the UK completes our full omni-channel capabilities, combining click and collect, order online/return 
to store and iPad enabled selling in stores.  We will look to roll out this capability globally in due course. 
Implementation of speed to market process, which has shortened some of our lead times to eight to ten weeks from up to 
fourteen months.  We trialled ‘Speed to Market’ across a number of product lines for both our menswear and womenswear 
fashion collections and will be materially increasing the use of the process in the new financial year. 
Full integration of the ‘No Ordinary Shoe’ business, which we acquired on 1 January 2019.  As seen across the retail sector, 
the shoe business has faced demand challenges.  We have seen positive momentum in our performance within our Retail 
channels, but some challenges within the wholesale channel.  We have spent much of the year embedding the business 
into the Group, reworking the product offering and supply chain.  We remain confident on the outlook for the category and 
are excited by the new collections. 

Our response to the COVID-19 pandemic 
The Group has faced the severe challenge of the COVID-19 pandemic across all of its trading markets, with our customers, partners, 
suppliers and employees all impacted.  

The business has responded quickly focusing on two key objectives – the safety of our teams across the globe and the protection of 
cashflow.  All of our stores and concessions have been closed following advice from Governments across our global markets.  The 
Group has taken advantage of a variety of Government schemes to protect employees from redundancy, resulting in the maintenance 
of a skeleton team with the majority of our employees being furloughed.  The Non-Executive Directors and the Executive Directors 
have taken a voluntary pay cut of 15% of their salary until further notice and senior management members have made a voluntary 
pay cut of 10% of their salary.  

We have kept our eCommerce operations open so far, and intend to continue doing so, with strict health and safety guidelines being 
followed in our distribution centres to ensure the wellbeing of our teams.  In the fourteen weeks to 2 May, our eCommerce business 
is up 50.3% (49.1% constant currency) versus the same period last year.  This compares to FY20 eCommerce performance of -2.4%  
(-3.1% constant currency) year on year.  

To protect cashflow, non-essential capital expenditure and discretionary operating expenses have been stopped and the business 
has worked closely with our partners, landlords and suppliers to defer and reduce payments as much as possible.  Furthermore, the 
Group will benefit from tax holidays and deferrals on business rates, employee taxes and VAT.  

There is material uncertainty around when normality will resume, but we are working tirelessly to ensure that we are fully prepared to 
reopen our stores as soon as it is safe to do so.  

It is important to highlight that as a result of COVID-19 liquidity is a key concern.  With the additional liquidity from the proposed 
underwritten share  issue  and the  additional  facility  provided  by  the  lending  bank syndicate,  the  Group  expects to  have  sufficient 
financial resources to continue to trade as a going concern.  Without the additional liquidity, the Group would likely have become 
insolvent  in  August  2020  based  on  current  forecasts.    There  also  remains  a  risk  of  further  lockdowns  (including  during  the  key 
Christmas trading period) and uncertainty remains over what strategy various governments may put in place for opening non-essential 
stores and over the broader implications of the COVID-19 global pandemic, which makes outcomes more difficult to model and more 
uncertain.  As a result of this uncertainty, even with the additional liquidity available, the Group’s liquidity could be exhausted before 
the end of FY22. See page 45 to 46 for the Group’s Viability and Going Concern Statement. 

11 of 171 

 
 
 
 
 
  
 
 
 
 
 
 
 
 
Our Vision for the Future  
While these are unprecedented times for the global economy, the retail industry and our business, I remain optimistic about our ability 
to weather the current storm and come through the other side stronger.  

The equity raise, in addition to further funding from our lenders and the sale and leaseback of our Head Office, will all provide much 
needed support to the Group at a time when internal disruption, leadership change and external pressures, have coalesced to create 
significant disruption and uncertainty for the Group.  These actions will have significantly strengthened and right-sized our balance 
sheet, giving flexibility to fund our ‘Formula for Growth’ transformation strategy.  It will also ensure we are able to commence a key 
capital expenditure project – the implementation of a new eCommerce platform, as well as fund other key initiatives that are critical 
to ensuring Ted Baker’s bright future. 

As a senior leadership team, we must continue to take bold and decisive actions and make the necessary structural changes to the 
way the business operates.  Consequently, as a result of COVID-19 we have accelerated the transformation that our ‘Formula for 
Growth’ strategy requires for us to succeed.  As a newly formed Executive team, we are resolute in our determination to execute our 
plan well and create a structurally more profitable and cash generative business in the years to come.  

Lastly, I’d like to thank the whole Ted Baker team for their extraordinary commitment to the business and ongoing support through 
these challenging times. 

Rachel Osborne 
Chief Executive Officer 
1 June 2020 

12 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Stakeholders and our Engagement 

As a global brand, stakeholder engagement is central to how we understand global and local perspectives and developing trends 
that help to provide insight and inform our approach to how we do business. 

This is our Section 172 disclosure describing how the Directors considered matters set out in section 172(1) (a) to (f) of the Companies 
Act 2006 (the Act).  It also forms the Directors’ statement required under section 414CZA of the Act. 

Our key stakeholders are: 

•  Customers 
•  Employees 
•  Suppliers and Partners 
•  Shareholders 
•  Society 

Please see the following pages for: 

1.  How we engage with our teams to understand their interests – pages 33 to 35. 
2.  How we engage with society and our ethics and sustainability – pages 27 to 32. 
3.  Details  on  how  the  Board  engages  directly  with  shareholders  and  other  stakeholders  can  be  found  in  pages  55  to  56.  

Examples are included in this section.  

This section also forms our key non-financial disclosures in relation to sections 414CA and 414B of the Act and can be found from 
page 15. 

Customers 
Our customers are at the heart of our business and everything we do.  During the year, the Board receives updates on key customer 
issues at its regular board meetings.  In addition, the Board and in particular the Chair and CEO seek feedback from customers during 
store visits which provide the opportunity to obtain a greater understanding of customer thoughts and feedback on a range of topics 
from the product, service and environment.  The Board also review customer feedback from the customer service desk, online and 
via direct communication.  

Employees 
Details about how the Board engages with its workforce is set out in the Remuneration Committee report and the Our People section 
of this document.  Most recently we have established the Fresh Eyes employee forum.  This forum was established to cover all our 
workforce following a vote to set up an employee forum with elected representatives from across the business.  The forum meets 
regularly throughout the year with a remit to provide engagement with and feedback to, the Board and in particular Sharon Baylay 
our Non-Executive Director for employee engagement.  The establishment of the forum followed a ‘listening group’ exercise during 
the year which allowed employees the opportunity to give feedback to an independent consultant that could then be fed back to the 
Board anonymously.  This valuable opportunity provided much needed insight after a difficult period of change.  Outputs from the 
listening groups have helped to influence the Board’s thinking on topics including how we need to evolve our culture, values and 
ways of working.  The Non-Executive Directors of the Board also get the opportunity to meet with employees on a regular basis when 
at the Head Office and other locations, season launches or other Group events.  Engaged employees with an inclusive culture helps 
us make better business decisions, deliver our business strategy and to live our values.  You can read more about this on page 33 
of this report. 

Suppliers 
The  Board  recognises  the  key  role  that  suppliers  play  in  ensuring  we  deliver  fabulous  and  quality  product  and  services  to  our 
customers  and  partners  efficiently  and  sustainably.    During  the  year,  we  undertook  further  work  to  enhance  our  ethics  and 
sustainability standards which is described in more detail on page 27 of this document.  The Group has enjoyed relationships with 
many long-term suppliers and consistently reviews the onboarding of new suppliers as the business requires.  Our suppliers are 
engaged on the terms of our supplier manual which sets out such issues as ethics, anti-corruption, human rights and environmental 
standards.  The Group’s policy is to settle the terms of payment with suppliers when agreeing the terms of transaction and to ensure 
that suppliers are made aware of the terms of payments.  As a standard, the Group’s policy is to settle payment to terms which is 
typically 30 days.  In FY20, the average was 49 days (FY19 average was 36 days).  

13 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Partners 
Our partners critically represent the Ted Baker brand directly to customers, contributing to the business through wholesale, retail, 
product and service licences and are key stakeholders to our business.  The Board met with many of our partners during the year 
and  received  regular  feedback  from  the  Executive  Directors  about  performance,  challenges  and  opportunities  to  develop  the 
business.  The Board carefully considers the interaction of the partners with the business and how this can work to mutual benefit.  
Partners are engaged on terms that also support the purpose of the business and to reflect its values and ethics.   

Shareholders 
All shareholders have the opportunity to ask questions at our Annual General Meeting (AGM) and any other general meetings which 
may be held.  During FY20 Sharon Baylay, as Acting Chair sought feedback specifically from shareholders on the process to appoint 
a new Chairperson including communication with the Company’s largest shareholders, Mr Ray Kelvin, Toscafund Asset Management, 
Shroeder Investment Management and Columbia Threadneedle Investments.  In addition, the socialisation of a new Remuneration 
Strategy involved significant consultation on behalf of Andrew Jennings, our Remuneration Chair, and input was gratefully received 
from our top 10 shareholders, the results of which helped to formulate the new Remuneration policy which you can find details about 
within the Directors’ Remuneration Report on page 70.  

Society 
We strive to operate a sustainable and responsible Company.  We operate with a significant number of partners and suppliers and 
also work to ensure that the ethics and sustainability deliver on our requirements and expectations.  During FY20 we further expanded 
our ‘Fashioning a Better Future’ strategy and details are set out in the ethics and sustainability section of this document on pages 27 
to 32.  More recently we have launched Ted’s Bazaar, an online portal showcasing a range of products where the profit on the sale 
will go to support a local Camden charity in the locale of our Head Office.  We are pleased to report that this has got off to a great 
start.  Ted’s Bazaar will evolve to support a variety of causes.  During FY20 we introduced to our UK employees the chance to take 
an additional day of annual leave to volunteer to support their local community, which the Board believes helps to provide a positive 
social and economic contribution. 

14 of 171 

 
 
 
 
 
 
 
 
 
 
Non-Financial Information Statement 

The table below sets out where the information required to be disclosed under sections 414CA and 414CB Companies Act 2006 can 
be found in this document. 

Reporting Requirement 

Employees 
Environmental Matters 

Reference to where information 
can be found 

Our People section – page 33 
Ethics  and  Sustainability  section  – 
page 27   

Policies and Standards 

•  Employee Handbook 
•  Ethical Code of Conduct 
•  Responsible 
Policy 

Sourcing 

•  Animal Welfare Policy 

Social Matters 
Respect for Human Rights 

Anti-Bribery  and  Anti-Corruption 
Matters 

Ethics and Sustainability section – page 27 
Modern Slavery Act 2015 – page 29 
Ethics  and  Sustainability  section  – 
page 27 
Audit  &  Risk  Committee  Report  – 
page 57 

•  Ethical Code of Conduct 

•  Employee Handbook 
•  Anti-Corruption  and  Anti-
Bribery  standards  within 
our Supplier Manual 

Business Model 
Principal Risks and Business  

Business Model and Review - Page 18 
Principle  Risks  and  Uncertainties  – 
page 36 

Non-Financial  Key  Performance 
Indicators 

Key Performance Indicators – page 16 

•  Whistleblowing Policy 
•  Code 

of  Ethics 

and 

Behaviour 

•  Risks Register 
•  Customer  Data  Privacy 

Policy 

•  Data Retention Policy 

More information regarding our employees, social, community, human rights and environmental matters can be found on our 
corporate website at tedbakerplc.com.  

15 of 171 

 
 
 
 
 
 
 
 
 
Key Performance Indicators 

We review the ongoing performance of the business using key performance indicators (KPIs).  The Group uses certain measures 
that are not separately disclosable under IFRS or the Companies Act.  The Directors believe that these additional measures, which 
are used internally, are useful to the users in helping them understand the underlying business performance.  Reconciliations of the 
reported numbers to alternative performance measures are shown in Note 3 to the Financial Statements and the Appendix to this 
Report on page 170. 

The KPIs that the Directors judge to be most effective in assessing progress against the Group’s objectives and strategy have been 
detailed below and are considered throughout the Strategic Report. 

1.  Financial KPIs 

Key Performance Indicator 

52 weeks ended 
25 January 2020 

52 weeks ended 
26 January 2019 

Variance  Constant 
currency 
variance1 

Group 

Retail 

Brand Sales2 
Revenue 
Underlying gross margin3 
Gross margin 
Profit before tax, IFRS 16 and non-
underlying items as a % of 
revenue4 
Profit before tax, after IFRS 16 
impact and non-underlying items as 
a % of revenue4 

Total revenue 
Store revenue 
eCommerce revenue 
Underlying gross margin3 
Average square footage5 
Closing square footage5 
Sales  per  square  foot  excluding 
eCommerce sales 

Wholesale  Revenue 

Underlying gross margin3 

Licence 
Income 

Revenue 

£1,230.0m 
£630.5m 
55.6% 
48.7% 

£1,300.2m 
£639.6m 
59.8% 
56.6% 

(5.4%) 
(1.4%) 
(420 bps) 
(790 bps) 

(2.4%) 

1.6% 

9.8% 

(820 bps) 

(12.7%) 

4.8% 

(1750 bps) 

£439.9m 
£321.2m 
£118.7m 
59.9% 
442,790 
438,483 

£725 

£171.5m 
39.8% 

£461.0m 
£339.3m 
£121.7m 
63.1% 
431,646 
443,049 

(4.6%) 
(5.3%) 
(2.5%) 
(320 bps) 
2.6% 
(1.0%) 

(5.4%) 
(6.3%) 
(3.1%) 

£786 

(7.7%) 

(8.6%) 

£156.5m 
44.1% 

9.6% 
(430 bps) 

8.1% 

£19.0m 

£22.1m 

(14.1%) 

- 

- 

Group 

Working capital6 

£99.6m 

£175.6m 

(43.3%) 

Notes: 
1 Constant currency comparatives are obtained by applying the exchange rates that were applicable for the 52 weeks ended 26 January 2019 to the 
financial results in overseas subsidiaries for the 52 weeks ended 25 January 2020 to remove the impact of exchange rate fluctuations. 
2 Estimated worldwide brand sales are calculated by converting wholesale sales and licence income to their equivalent retail value 
3 Underlying gross margin is calculated using gross profit before non-underlying items.   
4 Profit before tax and non-underlying items and IFRS 16 is a non-GAAP measure, adjusted for non-underlying items and IFRS 16. For information 
about non-underlying items please refer to Note 1(y) and Note 3 to the Financial Statements. 
5Excludes licensed partner stores. 
6 Working capital comprises inventories, trade and other receivables and trade and other payables. 

16 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2.  Ethics and Sustainability KPIs 

Key Performance Indicator/ Goal 

52 weeks ended 25 
January 2020 

52 weeks ended 26 
January 2019 
30%* 

Sustainability: 100% sustainable cotton by 
2024 

52% 

*2019 does not 
include footwear 
figures 

Waste Reduction: 100% terminal/ damaged 
stock donated to charity* 

*See figures set out within the Ethical and 
Sustainability section of this Report. 

Carbon Emission Reduction: increase 
Science Based Targets each year 

Business Governance and Transparency: 
increase transparency in our supply chain 
each year  

100% donated (38 
tonnes) from which  
£1,041,040 raised 

100% donated (24 
tonnes) from which 
£330,000 raised 

All UK sites switched 
to renewable 
electricity sources 

Published first tier 
factory list 

N/A 

N/A 

Ethics & 
Sustainability 

17 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
Business Model and Review 

Territory and Distribution 

The Ted Baker brand operates globally through three main distribution routes: retail, which includes concessions and eCommerce; 
wholesale;  and licensing,  which  includes  territorial  and  product licences.    As  part  of  our  strategy  we  shall  review  by  territory  our 
optimal customer proposition and routes to market.  This will enable Ted Baker to optimise and to grow our territory presence through 
a joined up and collaborative channel approach, while ensuring the controlled distribution of our product. 

Retail 
Our  retail  comprises  stores,  concessions  and  eCommerce,  providing  an  omni-channel  experience.    We  operate  stores  and 
concessions across the UK, Europe, North America and the Rest of the World, and localised eCommerce sites in the UK, continental 
Europe, the US, Canada and Australia.  We also have eCommerce businesses with some of our concession partners.  Our unique 
stores showcase the Ted Baker brand and are key to the growth and success of our eCommerce business.  The relatively low number 
of our own stores and higher number of concession locations allows us to maintain a flexible store business model. 

Retail sales decreased by 4.6% (decrease of 5.4% in constant currency)1 to £439.9m (2019: £461.0m).  We continue to experience 
unprecedented trading conditions within the retail industry which has heavily impacted our performance.  The structural transition 
from physical stores to digital retail, alongside a cyclical downturn, has resulted in intense pressures on physical retail, changing 
customer behaviour and declining demand.  This has led to a dramatic increase in promotional activity and the most intense level of 
competitive discounting across the retail sector. 

The overall decline in retail sales of 4.6% (decline of 5.4% in constant currency)1 compares to an increase in average retail square 
footage  of  2.6%  to  442,790  sq  ft  (2019:  431,646  sq  ft).    Retail  sales  per  square  foot  (excluding  eCommerce)  decreased  7.7% 
(decrease of 8.6% in constant currency)1 to £725 (2019: £786) demonstrating the challenging external trading conditions together 
with changing customer behaviour as customers continue to shift from physical to digital retailing. 

The retail gross margin decreased to 59.9% (2019: 63.1%) as a result of increased promotional activity and deeper discounting in 
response to the extremely difficult trading conditions experienced during the period.  

Retail  operating  costs  increased  by  0.1%  (an  increase  of  0.5%  in  constant  currency)1  to  £232.2m  (2019:  £231.9m)  and  as  a 
percentage of retail sales, increased to 52.8% (2019: 50.3%). 

Wholesale 
Our wholesale business sells to the UK, Europe and North America, as well as supplying products to stores operated by our territorial 
licence partners and our joint venture partners.  

Group  wholesale  sales  increased  by  9.6%  (increase  of  8.1%  in  constant  currency)1  to  £171.5m  (2019:  £156.5m).    The  period 
benefited from incremental footwear revenue, following the acquisition of No Ordinary Shoes Limited and No Ordinary Shoes USA 
LLC,  which  completed  on  1  January  2019.    On  a  comparable  basis  (excluding  footwear),  wholesale  sales  decreased  by  3.7% 
(decrease of 5.0% in constant currency)1. UK & Europe sales decreased by 7.1% (decrease of 7.1% in constant currency) to £92.5m 
(2019: £99.5m), and North America sales increased by 2.3% (decrease of 1.4% in constant currency)1 to £58.0m (2019: £56.7m).  
This  disappointing  performance  reflects  the  very  challenging  trading  conditions  which  are  also impacting  both  our  UK  and  North 
America trustees as well as our territorial licence partners across the world.  

The wholesale gross margin decreased to 39.8% (2019: 44.1%).  This was partly as a result of the introduction of footwear, which 
carries a lower margin, as well as a more proactive approach to inventory sell through as part of our working capital initiatives resulting 
in a higher mix of off-price sales compared to the prior year.    

Collections 
Ted Baker womenswear sales decreased by 3.1% to £370.4m (2019: £382.2m) and represented 60.6% (2019: 61.9%) of total sales.  
Our womenswear product performance has been particularly disappointing with missteps on both buying and design as a result of 
changes in the team.  This has since been addressed with new creative talent being brought in towards the end of year and their 
impact is already being felt across our design teams.  Performance was further affected by unseasonal weather patterns.  Ted Baker 
menswear sales were up 2.5% to £241.1m (2019: £235.2m) and represented 39.4% of total sales (2019: 38.1%).  

18 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Licence Income 
We operate both territorial and product licences.  Our licence partners are carefully selected as experts in their field and share our 
passion for unwavering attention to detail and firm commitment to quality.  Our product licence partners manufacture and distribute 
their products independent to Ted Baker but with our careful overview and sign off on the product design and style so as to balance 
and enhance each other and our business.   

Product licences include bedding, beauty, watches, underwear & lingerie, phone cases and luggage.  We look to expand our lifestyle 
licence product ranges to complement our apparel business and customer aspirations. 

On 1 January 2019, we acquired the issued share capital of No Ordinary Shoes Limited and No Ordinary Shoes USA LLC from 
Pentland Group.  Pentland previously held the exclusive global licence to manufacture and distribute footwear under the Ted Baker 
brand and therefore the licence income earned ceased from the acquisition date.  

Licence income decreased by 14.1% to £19.0m (2019: £22.1m).  However, underlying growth in licence income was 1.8%, adjusting 
for the acquisition of the footwear licence.  We saw a steady growth in both our product and territory licences during the period despite 
a number being impacted by the external trading conditions.  During the period, two new product licensees commenced trading: a 
new men’s underwear and loungewear global licence with Delta Galil and a global watch licence with Timex Group.  Both partners 
reflect our commitment to working with the best product specialists who support our status as a global lifestyle brand. 

In August 2019, the Group was pleased to announce a new product licence agreement with Next Plc to accelerate the expansion of 
Ted Baker’s childrenswear collections given the significant growth potential we see in this area.  Next will create and sell Ted Baker 
childrenswear products spanning baby, boys' and girls' clothing, shoes and accessories in collaboration with the creative team at Ted 
Baker.  The new collections launched in Spring 2020 and are being sold through Next's retail channels and wholesale relationships 
as well as through Ted Baker's websites.  

19 of 171 

 
 
 
 
 
 
 
 
  
 
 
Geographic Performance 

United Kingdom and Europe 

Total revenue 
Total retail revenue* 
Store revenue 
eCommerce revenue 
Average square footage* 
Closing square footage* 
Sales per square foot including 
eCommerce sales 
Sales per square foot excluding 
eCommerce sales 

52 weeks 
ended 25 
January 
2020 
£422.6m 
£296.9m 
£202.3m 
£94.6m 
284,533 
291,557 

52 weeks 
ended 26 
January 
2019 
£436.8m 
£315.0m 
£217.0m 
£98.0m 
272,554 
279,312 

£1,043 

£1,156 

Variance 

(3.3%) 
(5.7%) 
(6.8%) 
(3.5%) 
4.4% 
4.4% 

(9.8%) 

Constant 
currency 
variance1 

(3.1%) 
(5.5%) 
(6.4%) 
(3.4%) 

(9.5%) 

£711 

£796 

(10.7%) 

(10.4%) 

Wholesale revenue 

£106.7m 

£99.7m 

7.0% 

7.0% 

Licence income 

£19.0m 

£22.1m 

(14.1%) 

(14.1%) 

Own stores 
Concessions 
Outlets 
Partner stores 
Total 

* Excludes licensed partner stores 

46 
242 
22 
11 
321 

40 
254 
21 
8 
323 

6 
(12) 
1 
3 
(2) 

Retail sales in UK and Europe decreased by 5.7% (decrease of 5.5% in constant currency) to £296.9m (2019: £315.0m) as a result 
of the deeply challenging external retail environment.  In the UK, these pressures have been exacerbated by the significant impact 
on consumer sentiment and spending from Brexit and political uncertainty during the period. 

ECommerce  sales  decreased  by  3.5%  to  £94.6m  (2019:  £98.0m)  with  sales  impacted  by  the  unprecedented  trading  conditions 
detailed above as well as the performance of the Group’s UK trading partners.  As  a  percentage  of  UK  and  Europe  retail  sales, 
eCommerce sales represented 31.9% (2019: 31.1%).  Our eCommerce channel will be a core area of capital investment for us in the 
year ahead to ensure we drive revenue growth in online sales. We also plan to optimise the new CRM system which we implemented 
at the end of 2019.  The new system provides us with a complete single view of our customers across channels enabling us to further 
personalise content and experiences for each customer, ultimately generating increased customer lifetime value and helping us to 
grow our customer base.   

Sales  per  square  foot  excluding  eCommerce  decreased  10.7%  (decrease  of  10.4%  in constant  currency)1  to  £711  (2019:  £796) 
reflecting  changing  customer  behaviour  as  customers  move  to  online.    However,  our  stores  remain  key  to  the  success  of  the 
eCommerce  business  through  initiatives  such  as  order  in  store  and  click  and  collect  as  well  as  showcasing  the  brand  and  the 
collections and contribute a healthy financial return. 

During the year, our expansion continued across the UK and Europe.  We opened three short term leases in the UK in Stratford, 
Lakeside  and  Cardiff,  all  with encouraging starts.   We also continued  our expansion in  Europe  with  store  openings  in Hamburg, 
Madrid and Antwerp.  We have made several strategic decisions to exit underperforming concession stores during the period, the 
majority of which were in Spain and France.  After the period, we closed our outlet store in Serravalle, which represented our only 
store in Italy.  We opened licence partner stores in Croatia, Ukraine and Malta.  We are pleased with the performance of the new 
openings and remain positive about further growth opportunities for our brand across these markets.  

Sales from our UK wholesale business, which include our wholesale export business and the supply of product to our retail licence 
partners, increased by 7.0% to £106.7m (2019: £99.7m), reflecting footwear sales following the acquisition of the footwear business 

20 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
in January 2019. Excluding this, sales from our UK wholesale business decreased by 7.1%, with our trustees and licence partners 
also having been impacted by the very difficult trading conditions. 

21 of 171 

 
 
 
 
North America 

Total revenue 
Total retail revenue* 
Store revenue 
eCommerce revenue 
Average square footage* 
Closing square footage* 
Sales per square foot including 
eCommerce sales 
Sales per square foot excluding 
eCommerce sales 

52 weeks 
ended 25 
January 
2020 
£194.6m 
£129.8m 
£107.7m 
£22.1m 
138,152 
139,822 

52 weeks 
ended 26 
January 
2019 
£182.4m 
£125.7m 
£105.1m 
£20.6m 
131,678 
137,031 

Variance 

6.7% 
3.3% 
2.5% 
7.3% 
4.9% 
2.0% 

Constant 
currency 
variance1 

2.9% 
(0.3%) 
(1.1%) 
3.4% 

£940 

£955 

(1.6%) 

(5.0%) 

£780 

£798 

(2.3%) 

(5.7%) 

Wholesale revenue 

£64.8m 

£56.8m 

14.1% 

10.0% 

Own stores 
Concessions 
Outlets 
Partner Stores 
Total 

* Excludes licensed partner stores 

38 
64 
12 
26 
140 

37 
61 
12 
20 
130 

1 
3 
- 
6 
10 

We are confident that the Ted Baker brand is becoming more established and continues to gain recognition in this territory as reflected 
by the steady growth seen in the eCommerce and wholesale channels despite trading in a tough external retail environment and 
unseasonable weather experienced across North America in the early part of the period. 

Sales  from  our  retail  division  in  North  America  increased  by  3.3%  (decrease  of  0.3%  in  constant  currency)1  to  £129.8m  (2019: 
£125.7m) with sales per square foot (excluding eCommerce sales) decreasing by 5.7% in constant currency1.  Performance was 
impacted  by  unseasonable  weather  across  North  America  in  the  early  part  of  the  period  and  the  very  difficult  trading  conditions 
experienced throughout the period. 

In the period, we opened a new store in Detroit and three further concession stores.   

Our  eCommerce  business  delivered  an  encouraging  performance  with  sales  increasing  by  7.3%  (3.4%  in  constant  currency)1 to 
£22.1m (2019: £20.6m).  As a percentage of North America retail sales, eCommerce sales represented 17.0% (2019: 16.4%). 

Sales from our North American wholesale business increased by 14.1% (10.0% in constant currency)1 to £64.8m (2019: £56.8m), 
reflecting the acquisition of the footwear business.  Excluding this, sales increased by 2.3% (decrease of 1.4% in constant currency)1 
with our performance being impacted by key trustees taking a more cautious stance with their order books. 

22 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Rest of the World 

Total retail revenue* 
Store revenue 
eCommerce revenue 
Average square footage* 
Closing square footage* 
Sales per square foot including 
eCommerce sales 
Sales per square foot excluding 
eCommerce sales 

Own stores 
Concessions 
Outlets 
Partner stores 
Total 

* Excludes licensed partner stores 

52 weeks 
ended 25 
January 
2020 
£13.3m 
£11.2m 
£2.1m 
20,105 
7,104 

52 weeks 
ended 26 
January 
2019 
£20.3m 
£17.2m 
£3.1m 
27,414 
26,706 

Variance 

(34.5%) 
(34.9%) 
(32.3%) 
(26.7%) 
(73.4%) 

Constant 
currency 
variance1 

(35.2%) 
(35.4%) 
(33.9%) 

£662 

£740 

(10.5%) 

(11.6%) 

£558 

£627 

(11.0%) 

(12.0%) 

4 
0 
0 
98 
102 

11 
11 
1 
84 
107 

(7) 
(11) 
(1) 
14 
(5) 

During  the  period,  we  completed  two  strategic  deals  to  accelerate  Ted  Baker’s  expansion  in  the  Asian  market,  completing  the 
reorganisation of our operations in the region.  

In October 2019, the Group entered into a joint venture agreement with Shanghai LongShang Trading Company Ltd, where they 
would acquire 50% of our existing business to further develop the brand in People’s Republic of China including Hong Kong S.A.R. 
and  Macau  S.A.R.    This  joint  venture  will  drive  the  long-term  growth  of  Ted  Baker  in  these  markets,  combining  extensive  local 
knowledge with the proven global buying, merchandising, training and brand-building expertise of Ted Baker.   

Secondly, in August 2019, the Group announced the appointment of a new licence partner in Japan, Sojitz Infinity (“Infinity”).  Infinity 
represents a strong partner to drive the long-term expansion of the Ted Baker brand in Japan, bringing significant local expertise, in 
particular within the department store sector.  

Total retail revenue decreased as sales in Hong Kong, China and Japan ceased following these transactions and this explains the 
reduction in revenue against the prior year. 

The joint venture with our Australasian licence partner, Flair Industries Pty Ltd, continued to perform well.  As at 25 January 2020, 
we operated nine stores in Australasia (2019: nine stores).  We also continue to operate in South Africa via a wholly owned subsidiary 
and in the year opened two stores to now trade from four stores. 

Notes: 
1 Constant currency comparatives are obtained by applying the exchange rates that were applicable for the 52 weeks ended 26 January 2019 to the 
financial results in overseas subsidiaries for the 52 weeks ended 25 January 2020 to remove the impact of exchange rate fluctuations. 

The Directors believe this measure provides a consistent and comparable view of the underlying performance of the Group’s ongoing business. 

23 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial Review 

Revenue and gross margin 
Group  revenue  decreased  by  1.4%  (decrease  of  2.4%  in  constant  currency)1,5  to  £630.5m  (2019:  £639.6m),  driven  by  a  4.6% 
decrease (decrease of 5.4% in constant currency)1 in retail sales to £439.9m (2019: £461.0m), a 14.1%  decrease in licence income5 
to £19.0m (2019: £22.1m), offset by a 9.6% increase (8.1% in constant currency)1 in wholesale sales to £171.5m (2019: £156.5m). 
On  a  comparable  basis  (excluding  footwear),  wholesale  sales  decreased  by  3.7%  (decrease  of  5.0%  in  constant  currency)1.  As 
mentioned above in the Financial Results, within the Chair’s Statement, at page 5, revenue was impacted by several factors during 
the year including challenging trading conditions characterised by changing customer behaviour, weak consumer spending, intense 
pressure on physical retailing and unseasonal weather across our global markets.  These pressures have been further exacerbated 
by macroeconomic uncertainty in many of our global markets, particularly in the UK where political uncertainty caused by Brexit has 
affected customer demand. 

The Group’s underlying gross margin was lower at 55.6% (2019: 59.8%), with the retail margin of 59.9% (2019: 63.1%) and wholesale 
margin of 39.8% (2019: 44.1%) both significantly lower than the prior year.  The difficult trading environment resulted in lower margins 
primarily due to an unprecedented and sustained level of promotional activity across the sector, with distressed discounting from 
some brands and retailers, and heightened competition. The wholesale gross margin was further impacted by the annualised effect 
of the acquisition of the footwear business which carries a lower gross margin. 

Operating expenses  

Distribution  costs,  which  comprise  the  cost  of  retail  operations  and  distribution  centres  increased  by  7.5%  to  £268.5m  (2019: 
£249.8m). Distribution costs excluding non-underlying costs and IFRS 162 increased by 2.9% (1.9% in constant currency)1 to £247.4m 
(2019: £240.5m) and as a percentage of sales increased to 39.2% (2019: 37.6%).  The increase is due to inflationary cost increases, 
higher warehouse and depreciation costs and a result of the annualisation of costs associated with operating the footwear business 
which was acquired in January 2019. 

Administrative  costs  increased  by  26.5%  to  £100.9m  (2019:  £79.8m).    Administration  expenses  excluding  non-underlying  costs2 
increased by 14.8% (13.9% in constant currency)1 to £88.3m (2019: £76.9m).  This increase is due to inflationary cost increases, 
higher  headcount  costs  arising  from  the  continued  investment  in  our  people,  including  the  additional  headcount  to  support  the 
footwear business which was acquired in January 2019, as well as a higher depreciation and amortisation charge from prior year 
investments in systems.   

During the period, the Group adopted IFRS 16 ‘Leases’ for the first time. IFRS 16 specifies how to recognise, measure, present and 
disclose  leases  and  replaces  IAS17  ‘Leases’.    The  Group  adopted  IFRS  16  from  27  January  2019  using  a  simplified  modified 
retrospective transition approach, under which the comparative information presented for the 52 weeks ended 26 January 2019 has 
not been restated and therefore continues to be shown under IAS17.  The net impact on profit before tax for the period was a net 
expense of £5.0m.  Further information is provided in Note 1(a) to the Financial Statements. 

Profit before tax and non-underlying items and IFRS 163 and Loss/profit before tax  
The loss before tax was £79.9m (2019: profit of £30.7m). Profit before tax and non-underlying items and IFRS 163 was £9.8m (2019: 
£63.0m).  

24 of 171 

 
 
 
 
 
 
 
 
 
 
 
Non-underlying items2  
Non-underlying  items  before  tax  in  the  period  amounted  to  £84.6m  (2019:  £32.3m)  and  comprised  of  the  following  items 
expenses/(income): 

Changes in estimates for inventory  

Change to inventory obsolescence provision from change in 
commercial strategy 

Inventory errors or misstatements 

Loss on disposal of Asian business  

Impairment of property, plant and equipment and right-of-use assets  

Other (net) 

                               739 

Provision for specific trade and other receivables 

Acquisition costs and unwind of fair value accounting adjustments  

Legal and professional costs  

Foreign exchange on the translation of intercompany balances 

- 

4,710 

6,484 

3,026 

52 weeks ended 
25 January 
2020 

52 weeks 
ended 
26 January 
2019 

£’000 

£’000 

32,351 

13,539 

- 

- 

- 

20,201 

7,585 

16,200 

- 

8,717 

- 

557 

1,740 

1,094 

- 

Non-underlying items 

84,634 

32,309 

Further details can be found in Note 1(w) and Note 3 to the Financial Statements. 

Finance income and expenses 
Net finance expense payable was £15.5m (2019: £4.2m). The IFRS 16 interest expense for the period was £8.3m. As the Group 
applied  the  simplified  modified  retrospective  transition  approach  to  IFRS  16,  the  2019  comparatives  have  not  been  restated.  
Excluding the impact of IFRS 16 and non-underlying items, net interest payable was £4.1m (2019: £3.6m).  

Taxation 
The Group tax credit for the period was £9.4m (2019: charge of £6.2m), an effective tax rate of 11.8% (2019: 20.2%). This effective 
tax rate is lower than the UK tax rate for the period of 19% due, primarily, to the Group being loss making in territories where it has 
major market operations and due to the utilisation of previously unrecognised tax losses in territories with higher tax rates.  

Earnings per share and dividends 
The basic loss per share was 158.0p (2019: earnings per share 55.0p). Underlying earnings per share, which exclude non-underlying 
items and IFRS 164, decreased to 6.7p (2019: 114.2p). 

The final dividend for the year has been temporarily suspended by the Board. An interim dividend of 7.8p per share was paid during 
the period, compared to a total dividend per share for the prior period amounting to 58.6p.  

Cash Flow 
 Net cash and cash equivalents increased by £38.3m to £52.9m as at 25 January 2020 as the Group drew down on its borrowing 
facilities.    In  light  of  the  lower  profitability,  the  Directors  took  actions  to manage cash  by reducing  capital  expenditure, managing 
working capital primarily by reducing stock levels and temporarily suspending dividends.  Accordingly, net debt increased by £3.3m 
from £123.8m to £127.1m. 

Overstatement of inventory 
We announced on 2 December 2019 an independent investigation by Deloitte into inventory overstatement and a further statement 
was announced on 22 January 2020 confirming the extent of the overstatement. Further details can be found in the Chair’s Statement 
on page 4 and within Note 1(y) to the Financial Statements on pages 131 to 133. 

25 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Borrowing facilities 
The Group’s net debt balance at 25 January 2020 was £127.1m (2019: net debt £123.8m).  In September 2019, the Group refinanced 
its borrowing facilities.  The existing revolving credit facility of £135m and the term loan of £47m were refinanced into a new three-
year revolving credit facility of £180m (Facility A), with a lending bank syndicate of four banks.  The facility contains quarterly covenant 
testing for the Group’s leverage ratio, fixed cover charge and a net assets test. On 23 March 2020, the Group announced that its 
lending bank syndicate agreed to increase the headroom under the Group's revolving credit facilities by a further £13.5m until 18 
December 2020 (Facility B).  On 20 May 2020, the lending bank syndicate agreed to increase the headroom under Facility B by a 
further £11.5m, taking the total Facility B facility to £25m, with a revised Facility B expiry date of 18 January 2022. 

The additional facility announced on 23 March 2020 was made available in conjunction with the exchange of contracts for the sale of 
Big Lobster Limited, a wholly owned Group subsidiary, which owns the Group’s Head Office in London.  In connection with the sale, 
the Group has entered into a short-term lease of the property for a period following completion from 1 June 2020 to 31 March 2023.  
The consideration from the sale will be £78.75m (subject to completion of a customary completion accounts adjustment mechanism) 
and will be paid in cash by the buyer on completion, expected to take place in June 2020 following shareholder approval.  The net 
proceeds  of  the  sale  of  at  least  £72m,  after  fees  and  taxes,  will  be  applied  to  repay  existing  indebtedness  under  Facility  A  to 
significantly de-lever the Group. 

Treasury risk management 
The most significant exposure to foreign exchange fluctuation relates to purchases made in foreign currencies, principally the US 
Dollar and the Euro. 

A proportion of the Group’s purchases are hedged in accordance with the Group’s risk management policy, which allows for foreign 
currency  to  be hedged  for  up  to  twenty-four months  in  advance.   The  balance  of  purchases  is hedged  naturally  as  the  business 
operates  internationally  and  income  is  generated  in  the  local  currencies.    The  Group  is  also  exposed  to  movements  in  foreign 
exchange rates on intercompany balances denominated in a foreign currency.  These are not hedged.  In April 2020, the Group 
exited  its  foreign  exchange  contracts  to  crystallise  a  cash  gain  of  £6.9m,  and  as  a  result,  the  Group’s  foreign  exchange  risk  is 
unhedged for FY21.  

The Group is exposed to movements in UK interest rates as the revolving credit facility accrues interest based on floating LIBOR plus 
a margin.  Prior to the refinancing in September 2019, the Group partially mitigated interest rate risk by entering into interest rate 
swap agreements, fixing a proportion of the floating rate net debt.  However post-refinancing, it has not taken out any new interest 
rate risk hedges.  

Notes: 
1 Constant currency variances are calculated by applying the exchange rates for the 52 weeks ended 26 January 2019 to financial results in overseas 
subsidiaries for the 52 weeks ended 25 January 2020 to remove the impact of exchange rate fluctuations. 
2 For information about non-underlying items and IFRS 16 please refer to Note 1 to the Financial Statements. 
3 Profit before tax and non-underlying items and IFRS 16 is an adjusted performance, adjusted for non-underlying items and IFRS 16. 
4 Underlying earnings per share is an alternative performance measure, adjusted for non-underlying items and IFRS 16. 
5 Revenue includes licence income, which in 2019 was shown below gross profit. The 2019 comparative has been restated accordingly. 

26 of 171 

 
 
 
 
 
 
 
 
 
 
 
Fashioning a Better Future: Our commitment to Ethics and Sustainability 

At Ted Baker, we are committed to being open and honest in the way we do business.  This includes doing the right thing by all of 
our stakeholders throughout our supply chain and operating in a fair and sustainable manner.  

Three very important areas of sustainability make up our global sustainability strategy: 

PLANET – Manage and reduce our impact on the environment. 
•  Own Operations 
•  Product Waste 
•  Packaging and Transport 

Ted’s Team 

PEOPLE - Look after those who create, make and wear our product. 
• 
•  Supply Chain  
•  Communities 

PRODUCT - Produce beautiful, more sustainable product. 
•  Raw Materials 
•  Manufacturing Processes 
•  Use and Durability 

We  set  targets  within  each  area  to  ensure  steady  progress  is  made.    Knowing  that  many  practices  in  the  fashion  industry  are 
unsustainable we want to work with our supply chains to continually improve our processes. 

PLANET 

Our industry has a large impact across the globe as it is resource intensive.  This means change must begin with how we use our 
resources. 

We have a responsibility to reduce the environmental impact of our operations.  Single-use packaging, fast fashion and wastefulness 
has left its mark on the planet.  Looking at more sustainable alternatives to the materials in our collections is one way we can address 
this.  We are beginning to address other impacts too, with efforts being made to reduce our carbon and waste footprints. 

OWN OPERATIONS 

Climate Strategy  
With the help of experts Carbon Intelligence, we’ve been developing our climate strategy, focusing on areas we have direct influence 
over.  Roughly 30% of our carbon emissions come from the operating and running of our stores, headquarters, warehouses and 
transport.  We realise this is a significant percentage, so we’re working towards bringing the impact of that percentage down.  

A key part of any Climate Strategy is data, so we’re ramping up our efforts to collect accurate data from all sources.  Once collated, 
we’ll be able to go about making what we do even more efficient. 

Science Based Targets (SBTs) 
As  part  of  our  Climate  Strategy,  Ted  Baker  has  committed  to  setting  SBTs,  putting  in  place  greenhouse  gas  emission  reduction 
targets that align with climate science and The Paris Climate Agreement.  

To give some context, The Paris Climate Agreement was signed by 195 of the world’s governments to try and limit global warming 
to below two degrees Celsius.  SBTs will give us a clearly defined path to future-proof growth, mainly by specifying how much and 
how quickly they need to reduce greenhouse gas emissions. 

We will be setting SBTs in the first half of 2020/21. 

Carbon Disclosure Project (CDP) 
Since 2010, we’ve been reporting to the CDP.  The CDP is a not-for-profit organisation that runs a carbon disclosure system for 
companies to help them manage their environmental impacts.  By reporting to the CDP, we are able to focus on areas of carbon risk 
within our business.  Our most recent CDP report can be found at: https://www.cdp.net/en and search for Ted Baker.  

CDP has issued Ted Baker two grades (gradings given range from A to D).  For our 2019 submission Ted Baker scored a B for 
Climate Change and an A- for Supplier Engagement. A- falls within the leadership band. 

Product Waste 
According to the Waste and Resources Action Programme (WRAP), the UK is responsible for 350,000 tonnes of textile waste going 
to landfill every year.  As well as this, the Ellen MacArthur Foundation states that less than 1% of clothing is recycled at the end of its 
lifespan. It’s fair to say fashion can be wasteful. 

27 of 171 

 
 
 
 
 
 
 
  
 
  
 
   
 
 
 
 
  
 
 
  
 
  
 
Circularity  
The discussion around waste has become more urgent in recent years and circularity is now a big part of the conversation.  But what 
does it mean to us at Ted Baker?  

Circular  fashion  means making  sure  every  part  of  a  product’s  lifespan  is  extended.    From  the  longevity  and  timelessness  of  the 
design, through to ensuring production methods are fair, the focus is on producing ethical, high-quality products.  But it doesn’t stop 
there.  The customer then cares for and enjoys the item; repairing it when necessary and makes sure it is passed on, swapped or 
sold when no longer wanted.  Only once the product has truly reached the end of its original life should it be ‘recycled’. 

We have a long way to go before we have full circularity at Ted Baker, but we are working hard to find ways we can do this in the 
future. In the meantime, we have worked with our Production team to create ‘Taking Care of Ted’, guidance for our customers on 
how to care for their garments, in turn prolonging the life of their beloved clothing.  Ted Baker’s products are built to last and designed 
to be worn for many seasons, which means they stay in circulation for longer.  

STOCK DONATIONS TO CHARITY 
At Ted Baker, we combat product waste in many ways.  To avoid contributing to the huge quantity of textiles sent to landfill each year 
in the UK, we donate our terminal stock to reputable charities.  Two of our key charity partners are Oxfam and Age UK, who sell our 
stock in their UK stores, raising money for their important work.  

Oxfam 
Oxfam believes we can live in a world without poverty.  They save lives in disasters, help people build better lives for themselves and 
challenge the big issues that keep people poor. http://www.oxfam.org.uk/ 

In 2019 Ted Baker donated approximately 10.1 tonnes (30,225 items), this raised an estimated £604,500.  

Age UK 
Age UK’s vision is for a world where everyone can love later life.  They support older people in the UK, with the advice, companionship 
and support they need to make the most of later life. https://www.ageuk.org.uk 

In 2019 Ted Baker donated approximately 22,151 items, this raised an estimated £286,636  

Newlife 
Since  2014  we  have  been  donating  our  returned  faulty  products  to  Newlife;  a  charity  based  in  Cannock  that  helps  children  with 
disabilities and terminal illness. https://newlifecharity.co.uk.  These products are then sold as second-hand. 

We also work with multiple charities around the world to ensure that our terminal stock goes to good homes.  

In 2019 Ted Baker donated approximately 62,000 faulty and terminal stock items, this raised an estimated £149,904. 

In addition to our UK charities, we also donate terminal stock to our international charity partners, to include: 

•  Heart to Heart - a Shanghai based charity that provides corrective surgery for Chinese children from all over China with 

congenital heart disease whose parents are unable to afford the surgery. 

•  Crossroads   - a Hong Kong based, non-profit organisation which has served global need since 1995 who’s aim is to be a 

‘crossroads’ in a broken world, connecting people in need with those who can help.  

•  St  Vincent  de  Paul  –  US  based  charity  whose  aim  is  to tackle  poverty  in  all  its  forms  through  the  provision  of  practical 

assistance to those in need. 

Bees 
In 2011, we learnt about the plight of the honey bee. Being a fan of the furry pollinators, Ted Baker teamed up with Urban Beekeeping 
to install two hives on the roof of our London headquarters.  We have been reaping the rewards ever since with successful honey 
crops every year.  

Packaging 
Part of the Group’s commitment to reducing our environmental impact is to take a look at our packaging.  We’re working across the 
business and with licensed and strategic partners, to ensure that all packaging is recyclable or reusable.  This takes time, but we 
have seen many positive changes already.  So far, we’ve launched a full-scale redesign of our eCommerce packaging, eliminating 
all laminated cardboard and making sure our carrier bags and eCommerce packaging are fully recyclable.  

The ribbon handles on our retail bags have also been replaced by a material that looks, and feels like rope; but is in fact made out of 
paper.  Our eCommerce boxes are reusable too, thanks to a clever reversible sleeve.  Plastic windows on our packaging are being 
phased out, with apertures being left uncovered to display the product inside.  Increasingly, we are looking to manufacturers in the 
UK and EU, meaning our carbon footprint will also be reduced.  

28 of 171 

 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
PEOPLE  

We’re committed to looking after those who create, make and wear our products.  From the supply chain and wider communities, to 
the team at Ted Baker’s global headquarters, ambitious targets have been set to address working practice and ensure continuous 
improvement.  

From creating opportunities to empowering people and communities across the world, fashion can be a force for good.  For this, 
work, people and processes must be respected.  Our business impacts the lives of thousands of people around the world, meaning 
we must be proactive in our approach to advancing positive working conditions and protecting human rights. 

Discrimination and exploitation can be common in the fashion industry, which is why all the factories and suppliers that we work with 
go through a rigorous screening process. Once part of the team, we set out to form lasting relationships with all our partners, which 
in  turn  encourages  better  working  practices.  All  partners,  new  or  old,  must  conduct  annual  social  audits  of  their  factories  and 
processes, making sure continuous improvements are being made, standards are up to scratch and things are ticking over as they 
should. This falls under the responsibility of Ted’s Ethical Trade and Production teams, who regularly visit suppliers all over the world.  

Transparency & Supply Chain Mapping 
At Ted Baker, we believe that certain things must be put in place to work towards positive change: transparency and honesty are two 
of them.  With that in mind, we are beginning to map our complex supply chain and have committed to making sure our processes, 
practices and ways of working are more transparent. This is an important step towards ensuring unethical practices, such as modern 
slavery, has less chance of occurring in our supply chain.   

Modern Slavery Act 2015 
During  the  year,  we  issued  our  fourth  statement  in  compliance  with  the  Modern  Slavery  Act  which  is  available  at 
www.tedbakerplc.com. The statement sets out the Group’s policies for assessing the risk of modern slavery within its supply chain 
and  the  steps  taken  to  improve  transparency.    The  Group’s  cross-functional  committee,  the  Modern  Slavery  Act Working  Group 
(“MSAWG”), was established to critically assess and address our modern slavery objectives.  During the period, we have continued 
to train our team members who have direct contact with our suppliers to understand the warning signs of modern slavery and how 
our practices can directly impact suppliers and their workforces.  

From wallets to waistcoats, it’s important to know where Ted Baker products are made, which is why we’ve partnered with Segura; 
an industry leading supply chain mapping platform.  We are working with Segura to develop an online platform that will enhance our 
existing supply chain  management  systems.    The  MSAWG  will continue  to develop  the Group’s  policies  in  line  with  the evolving 
business and landscape, with a focus on supply chain management and compliance. 

Our  Modern  Slavery  Statement  can  be  found  on  our  website  at:  http://www.tedbakerplc.com/teds-responsibilities/supply-chain-
transparency-and-modern-slavery-statement  

Facts about Ted’s Supply Chain 
a) We have over 165 first-tier factories in 19 different sourcing countries. 
b) 100% of our first-tier factories have agreed to the Modern Slavery Code and have an ethical audit. 
c) Over 60,000 workers are employed in the first-tier of our supply chain. 
d) 69% of these workers are women. 

We are committed to achieving greater supply chain transparency, which includes plans for mapping our raw materials too.  For now, 
we have put together a complete list of all first-tier factories, where our finished goods are made and shipped from.  This includes 
factory names, addresses, as well as some additional information about the facilities.  We see this as an important first step, with the 
second step being to continue mapping our second-tier facilities and beyond.  This will include all the facilities and people that support 
our first-tier, such as subcontractors and mills.  

Ted Baker’s first-tier factory list can be found at https://www.tedbaker.com/uk/about-ted/factory-list?int_cmpid=about-ted_factory-list.  

Working with our Supply Chain 
The most important part of our supply chain are the people who work within it. It’s our responsibility to ensure all workers are respected 
and protected.  Accordingly, we require all our partners and factories to agree to Ted Baker’s standards on working conditions.  

Our Ethical Code of Conduct is based on international conventions such as the Ethical Trading Initiative Base Code, the UN Universal 
Declaration of Human Rights, the ILO Core Conventions and more.  

Alongside this, this year we have also developed our own Vulnerable Workers policy to ensure that vulnerable workers in our supply 
chains have more protection.  The policy includes but is not limited to migrant workers, homeworkers and child and young workers.  

Ted  Baker’s  Ethical  Code  of  Conduct,  ethical  policies,  annual  audits  as  well  as  a  rigorous  screening  process  and  supplier 
relationships, mean ethical challenges can be addressed and steps towards positive change can be made.  This process minimises 
the risk of falling short of our own exacting expectations and standards.  We work closely with our suppliers to continuously improve 
conditions, making sure that any issues are addressed by getting to the root cause. 

29 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
We understand that there are territory challenges in our sourcing countries and we carry out due diligence when it comes to regional 
issues.  We have produced toolkits for engaging and informing our internal teams and help make business decisions too.  These 
toolkits highlight worker related challenges and broader social issues that could impact our supply chain.  

We are very selective about the suppliers we work with and are committed to being open, constructive and transparent.  We also 
expect this attitude from our suppliers so that our supply chain and the wider fashion industry can continuously improve.  It is our 
suppliers’ responsibility to enforce Ted Baker’s ethical standards within their own supply chain, and we are always available for advice 
and support.  

If a supplier is found to be in breach of our standards and expectations, we’ll work with them to ensure appropriate solutions are 
found and implemented.  Our close relationships with our suppliers are key to how we operate.  Being understanding and supportive 
to our suppliers gives us a better chance of ensuring that our products are created in facilities committed to providing fair and safe 
environments for their workers.  We find our suppliers are more open to change when working in partnership with us.  

Projects with Suppliers 
Over the past two years we have been working with workers’ rights specialists, The Reassurance Network, with a key focus on our 
suppliers in Turkey.  This project is specifically designed to address the issues that have arisen around the Syrian crisis and the 
resulting influx of refugees and migrants in the Turkish workforce.  They have conducted a training and monitoring programme with 
our Turkish subcontractors to improve their systems and ensure that all migrant workers are paid appropriately and are afforded all 
the rights that Turkish workers are entitled to.  

In 2019 we expanded our partnership with The Reassurance Network and started working with a selection of key Chinese suppliers 
to address and remedy more systemic issues within the supply chain.  

Social Responsibility and Communities  
Whilst much is being done to address poor practice across the global industry, we are also inspired by the positive and progressive 
changes being made closer to home.  

As  a  business,  we  have  an  active  role  in  the  local  community  in  a  number  of  ways.    We  create  and  deliver  education-focused 
challenges, masterclasses, talks and presentations to local partners and schools.  We also nurture local talent through mentoring, 
networking and workshops.  Through this, we’ve been inspiring people to consider careers in the creative and business worlds, while 
providing work experience opportunities. 

Through the imaginative use of terminal stock, the repurposing of equipment and technology for community use, we’ve aligned our 
commitment to sustainability with our work within the community. 

One way of doing this was to team up with C4WS, to assist them in helping to rebuild the lives of homeless people.  Since 2018, we 
have donated our tailor-made formalwear to the shelter for the users of their service to wear to job interviews.  We are all very proud 
of the small difference these clothes-drops have made so far. 

Another of our highlights was the ‘Shirtfather’ design workshop with New River College; a consortium of three Pupil Referral Units.  
For this initiative, students were asked to create products and garments using Ted Baker fabrics, with the best designs getting hand-
picked to go in to production.  The pupils then visited the Head Office to present their creations to our Production Director.  

We are also especially proud of the work done with Camden STEAM.  This collaboration involved local council, schools and youth 
organisations connecting with businesses and cultural organisations to create opportunities for young people.  We hosted a 5-day 
Business Challenge for students, tasking them to choose an inspirational theme and design a pair of trainers.  They then pitched to 
a panel of our trusty experts, with the winning team now working with our footwear designers to have their shoes made. 

Whether  half  way  across the globe  or a  little  closer  to  home,  we  are  pledging  to take  care  of  the people at  the  very  core  of  our 
community. 

Number of activities Ted's 
Team are involved in 

Number of People from our 
community Influenced 

Total Hours invested 

Number of Ted's Team 
involved in projects 

22 

1,718 

629 

53 

In December 2014, we started to collect donations of leftover restaurant food.  Those proceeds are donated to Magic Breakfast, a 
charity that provides underprivileged school children in London with much needed breakfasts before school.  During the period, we 
raised enough money to help provide 5326 Magic Breakfasts. 

30 of 171 

 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
 
 
 
 
 
 
 
PRODUCT 

Here at Ted Baker, we’re committed to producing beautiful clothing whilst reducing our environmental impact.  High on the list of our 
priorities is finding ways to reduce our carbon, water and waste footprint.  Fibre and fabric selection and the way we use materials 
has a huge role to play.  Accordingly, we’ve set some ambitious targets to set us on the path towards continuous improvement in the 
years to come.   

RAW MATERIALS  
The biggest environmental impact is at fibre selection so we have committed to make the switch to 100% more sustainable materials 
in all our collections by 2030.  What does more sustainable mean?  Given the often wasteful and resource-intensive nature of the 
fashion industry, being ‘100% sustainable’ can never be a truly honest claim.  

Instead, we use the term more sustainable.  This means finding a fibre or material which has a reduced environmental impact and 
using it to replace a more conventional material or process.  In choosing alternative materials and processes, we will use less water, 
less energy and fewer chemicals and resources.  

All our sustainability claims are backed up with industry best practice certification.  This is currently the only way to prove something 
is truly more sustainable.  

To  reach  our  target,  we’ve  identified  the  materials  we  source  to  replace  with  more  sustainable  alternatives.    This  is  an  ongoing 
discussion, with these commitments and targets being developed as new life cycle-assessment data and reports are published. 

Some of our most used materials include cotton, wool, polyester, leather and regenerated cellulosic – the technical name for fibres 
like viscose and lyocell.  
To ensure we are using 100% more sustainable fibres by 2030 we have set, specific targets: 
Some of our targets for the next few years include making sure: 

a) 100% of our cotton is organic, recycled or BCI Cotton by 2024.  
b) 100% of our leather is to come from LWG or equivalent certified tanneries by 2025. 
c) 100% of our regenerated cellulosic will come from FSC or PEFC Certified forests, with a further 50% produced through 
sustainable production methods by 2025. 

As the industry evolves, we will continuously review these targets to make sure they stay as ambitious as can be. 

In 2017 we made a public commitment to source 50% of our cotton as “more sustainable cotton” by 2020. More sustainable cotton 
includes Better Cotton through the Better Cotton Initiative, Organic Cotton and Recycled Cotton.  We are pleased to announce that 
we have reached this one year early! In our 2019 collections, 53% of our cotton was sourced as more sustainable.  An excellent effort 
that we hope to continue as we push towards new 100% target in 2024. 

Better Cotton Initiative 
We became a member of the Better Cotton Initiative (BCI) in 2016.  The aim of the BCI is to make global cotton production better for 
the people who produce it, better for the environment it grows in and better for the cotton industry’s future.  Through education and 
training the farmers learn more sustainable farming methods and pool their resources with the aim of reducing environmental impacts, 
using less water and harmful pesticides, and increasing yields.  

Since  2012  we  have  been  part  of  the  Sustainable  Clothing  Action  Plan  (“SCAP”),  a  DEFRA  sponsored  action  plan  organised  to 
improve  the  sustainability  of  clothing  throughout  its  lifecycle  by  bringing  together  industry,  government  and  third  parties.  SCAP 
members collaborate to develop sector-wide targets along with the tools and guidance necessary to achieve them.  As a SCAP 2020 
signatory, we are challenged to reduce carbon, water and the amount of waste generated or consumed by our products by 15% by 
2020. 

The SCAP 2020 commitment will come to an end at the end of 2020.  To ensure we stay on track we have also joined the Textiles 
2030 advisory group to help inform the development of a UK Textiles 2030 Voluntary Agreement which will continue to be run by 
WRAP.  

GREENHOUSE GAS EMISSIONS 
This section has been prepared in accordance with our regulatory obligation to report greenhouse gas (‘GHG’) emissions pursuant 
to  The  Companies  (Directors’  Report)  and  Limited  Liability  Partnerships  (Energy  and  Carbon  Report)  Regulations  2018  which 
implement the Government’s policy on Streamlined Energy and Carbon Reporting. 

The Group has adopted a GHG reporting policy and management system based on the Greenhouse Gas Protocol, which has been 
used to calculate Scope 1 and 2 emissions for the period for activities within the operational control of the Group.  In measuring the 
Group’s GHG emissions, all stores, warehouses and Head Offices globally were considered.  The space occupied by the Group 
within concession stores is excluded from Scope 1 and 2 calculations because the Group has neither financial nor operational control 
over  a  concession  area.    Such  emissions  are  included  in  the  Group’s  Scope  3  figures  which  are  published  in  our  annual  CDP 
response. In some cases, missing data has been estimated using either extrapolation of available data from the reporting period or 
data from previous years as a proxy. 

31 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
The Group’s GHG emissions during the period ending 31 January are disclosed in the table below. In this FY, our emissions intensity 
has increased slightly by 3% when looking at emissions per thousand GBP of sales, and 1% when looking at emissions per square 
foot. 

Greenhouse gas emissions (tCO2e) 

 Scope 1 

Combustion of fuel and operation of facilities 

 Scope 2 (location-based) 

Electricity, heat, steam and cooling purchased for our own use  

tCO2e per square foot 

tCO2e per thousand GBP sales 

FY20 

369 

3,553 

0.009 

0.007 

FY19 

199 

3,715 

0.009 

0.006 

We have restated our total Scope 1 figures FY20 due to improved data availability and quality and accuracy. GHG emissions for 
the period ended 31 January 2020 have been calculated using the appropriate 2018 UK Government Conversion Factors for 
Company Reporting and, for energy consumed outside of the UK, the International Energy Agency Emission Factors. 

In order to reduce our climate change impacts, we are expanding the number of zero emission sources of electricity across the Group 
and at the end of 2019 switched to renewable electricity sources for all our UK sites.  At our Luton Airport store, we have fitted energy 
efficient LED lighting.  Additionally, we are keen to engage our employees in sustainable initiatives; every year all employees at Ted 
Baker set a green objective that they would like to achieve in the next twelve months.  Through this initiative, we hope to engage 
employees in Ted Baker's efforts to reduce its impact on the environment.  The table below shows our energy consumption for the 
past two years as well as year-on-year change. 

Energy consumption (MWh) 

FY20 

FY19 

Year-on-year % change 

Electricity 

Fuels 

Total 

11,409.56 

1,728.48 

13,138.04 

11,576.60 

507.21 

12,083.81 

-1% 

69% 

8% 

Commit.TED to doing the right thing 
At Ted Baker, we have been working hard with our teams to make more responsible choices.  We are proud of what we have achieved 
so far, however, we recognise we are still at the beginning of our journey and have a long way to go.  

As a result, we have reviewed our entire Ethics & Sustainability programme to look at ways in which we can work better in the future 
to protect our product, our people, and our planet.  We have reflected on how we can make small changes, which will have a big 
impact. This year we have decided we need to look at what we have, and how we can make it better. 

We have highlighted some key areas which we would like to focus on over the next twelve to eighteen months;  

Our 2030 fibre targets – Our fibre targets are the cornerstone of our sustainability programme. Over the next twelve months we aim 
to provide substantial guidance and training materials for our Production, Buying and Design teams in helping us to achieve these 
goals. 

Policies & processes – Over the next twelve months we intend to publish our key policies on our website, to include our updated 
Ethical Code of Conduct, Responsible Sourcing policy and our Animal Welfare policy.  

Traceability – We have fully mapped our tier one (Cut, Make and Trim) factories and this year we have made progress on mapping 
our leather finishing tanneries.  However, our next aim is to go further by fully mapping our tier 2 factories, and subcontracting units. 

What’s next? 
The world of ethics and sustainability is an ever-evolving industry.  We are already setting our sights on how we can fully implement 
circular design in to our collections, as well as creating social programmes for our factories who need our support.  We would love to 
roll out fully sustainable collections and have a Vintage Ted Baker platform, to recycle our clothing preventing clothing going to landfill.  

This year, however, we want to nail the basics, but to continue with the activities that we have described and to fashion a better future 
for all. 

32 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Our People 

Last year was a transformative year for Ted Baker.  It was a year that saw several changes in our leadership team, including the 
departure  of  a  number  of  long-standing  Executives,  and  it  was  also  the  year  in  which  we  embarked  on  the  first  stages  of  our 
transformation journey to set the business on a new trajectory for future growth. 

Throughout this period, we have asked our teams to take on board a considerable amount of change.  They have done so with the 
energy, commitment and good humour we’ve come to expect from our global team, alongside an unmistakable passion for being the 
very best we can be for our customers  

Customer Excellence as a way of life 

We are nothing without our customers.  We work hard at Ted Baker to ensure we differentiate our service and make a noticeable 
difference in all our customer interactions.  

In September 2019, we celebrated Ted’s 5th Annual Excellence Day, with our global Retail teams demonstrating how little touches of 
excellence behind the scenes can make a big difference to what our customers experience.  

We pride  ourselves in how  we  embed  customer  excellence  into  our employee  experience.    Our  colleague induction  programme, 
called ‘Freshly Baked’ reached more than 100 new team members in our UK Head Office through the course of the year, providing 
an immersive introduction to life at Ted Baker. 

In addition, last year 14 Retail team members embarked upon the first year of our ‘B-Ted’ learning programme, which is based on a 
Foundation  Degree  in  Retail  Management  in  partnership  with  the  Fashion  Retail  Academy.    Meanwhile,  our  emerging  talent 
programme saw three new cohorts of high potential Retail Managers from across our UK, Europe and North America go through a 
year-long, experiential learning programme. 

Recognising talent at every level   

Those members of the team who have chosen to build their careers at Ted Baker are the heart and soul of our global team.  Their 
knowledge and experience are an inspiration to us all.  In 2019, we presented 17 long service awards globally, recognising those 
team members who have dedicated upwards of five years of service to Ted Baker.  

Through the year, we’ve also continued to support young talent.  Our popular ‘Ted’s Extras’ apprenticeship scheme – now in its fifth 
year – has seen 29 apprentices graduate, several of whom have gone on to secure permanent positions within the business. 

We continue to offer paid placements too in our Menswear Design, Brand Communications and Special Projects teams, providing 
invaluable insights into the world of retail.  Again, a number went on to secure permanent roles in the company.  We also opened our 
doors to more than 150 work experience placements, and several have since joined the business.  

Strength in diversity 

We are a truly global organisation.  We feel passionately that the diversity of our team should reflect that of our customer base.  We 
now have a presence in 50 countries, including our recent joint ventures in the Peoples’ Republic of China.  Our team members 
represent more than 68 nationalities worldwide, including 44 in our London headquarters alone.  

In terms of gender diversity, Ted Baker has made a number of significant female senior appointments.  Rachel Osborne joined as 
our Chief Financial Officer in November 2019 and has since been promoted to Chief Executive Office.  Jennifer Roebuck is now Chief 
Customer Officer and our Acting Chair is Sharon Baylay.  We also appointed Helena Feltham as a Non-Executive Director in May 
2019. We recognise that we need to do more to develop and grow our own female Senior leaders from within and have plans to do 
so in the coming year. 

Global Overview 
as of 25/1/2020 by 
Territory 

UK 

US & Canada 

Europe inc. Ireland 

Asia 

South Africa 

Total 

Males 

Females 

Total  Males 

Females 

Total  Males 

Females 

Total  Males 

Females 

Total  Males 

Females 

Total 

Plc Directors at TED  

Non-Exec Directors 

Executive 
Committee and 
Company Secretary 

0 

2 

9 

1 

3 

2 

Senior Management 

27 

40 

1 

5 

11 

67 

0 

0 

1 

5 

0 

0 

0 

4 

0 

0 

1 

9 

0 

0 

0 

0 

0 

0 

0 

0 

0 

0 

0 

0 

Other Global 
employees 

Total Global 
employees 

628 

1,313 

1,941 

293 

576 

869 

161 

493 

654 

666 

1,359 

2,025 

299 

580 

879 

161 

493 

654 

0 

0 

0 

0 

8 

8 

0 

0 

0 

1 

20 

21 

0 

0 

0 

1 

28 

29 

0 

0 

0 

0 

14 

14 

0 

0 

0 

0 

20 

20 

0 

0 

0 

0 

34 

34 

1 

5 

12 

77 

3,526 

3,621 

33 of 171 

 
 
 
 
 
 
 
 
  
  
Our mean Gender Pay Gap at 6 April 2019 was 18.9%, slightly better than the previous year.  Whilst this compares well against other 
high-end fashion  retailers,  we  are  working  hard to improve this.  Our median pay  gap  has  moved  from  1.3%  to  -1.1%.   Our  goal 
remains zero and we are working toward this. 

We’re keen to do more to look at diversity in its widest sense.  We are building frameworks to ensure that everyone is paid fairly 
based on talent and performance. We want to be renowned as a place where talented individuals can thrive and be at their best, 
combining all aspects of diversity and representation including areas such generation, background, gender and sexual orientation.   

The Board has recently committed to several initiatives to launch in the next twelve to twenty-four months to help attract, grow and 
retain the best talent. These include:   

• 

Female to female coaching & mentoring - coaching and mentoring from female leaders to more junior females who are looking 
to progress their career.   
• 
Family friendly policies - reviewing our suite of family friendly policies with a view to enhancing them in 2021 and beyond. 
•  Development of career levelling framework - introducing a career levelling framework which will assist with ensuring equity in 
our approach to pay and rewards, as well as supporting people in their longer-term career progression. We plan to level all UK 
roles in the first half of 2020 and the rest of the world by the end of the year.  

•  Diversity & Inclusion/Unconscious Bias training – introducing a mandatory training programme for UK line managers by the 

• 

end of 2020 and for roll out across the rest of the world thereafter. 
Flexible  working  –  reviewing  our  flexible  working  policy,  not  just  for  those  with  caring  responsibilities,  but  to  enable  and 
encourage everyone at Ted to work in a way that maximises their potential, works for the business and builds a company work 
ethic to be proud of.  

Employees with Disabilities 

All applications for employment within the Group are considered based on merit alone.  Should an applicant inform the Company that 
they have a disability their application will continue to be considered in exactly the same way, focusing on the aptitudes and abilities 
of the applicant concerned.  Any reasonable adjustments that may be required to employ the applicant will be considered based on 
its practical application. In the event of a team member becoming disabled during their employment, every effort is made to ensure 
that their employment with the Group continues and that where practical reasonable adjustments are made and relevant training and 
education of the wider team is arranged.  It is the policy of the Group that the training, career development and promotion of persons 
with disabilities should, as far as possible, be aligned with that of all team members. 

Our Culture 

Ted Baker’s culture is defined by its dedicated people and its culture of caring about its customers, its products and our planet.  It is 
a culture we have adopted throughout Ted Baker’s history and it is something we continue to address and develop given the internal 
disruptions, leadership changes and external pressures faced over the last year. 

We acknowledge that Ted Baker’s culture needs to be one of transparency and authenticity from the ground up as well as beyond 
the business itself, to consumers and stakeholders for Ted Baker to succeed in its transformation strategy.  Our aim is make Ted 
Baker a transparent and special place to work, a place where everyone is treated fairly and with the utmost dignity and respect.  We 
believe  this  culture  is  central  to  the  success  of  the  business  and  we  have  taken  significant  steps  towards  embracing  a  more 
transparent  and  authentic  culture  through  the  revision  of,  and  mandatory  compliance  training  in  key  policies,  the  launch  of 
independently run Listening Groups and the creation of the Fresh Eyes employee forum, details of which are set out below. 

More on our commitment to adopting an open and honest culture in the way we do business and throughout our supply chain to 
ensure we operate in a fair and sustainable manner can be found within the Ethics and Sustainability section at page 27. 

Creating Committed teams 

We  strive  to  be  an  ethical  business  in  everything  we  do.    We  have  a  long  way  to  go  but  the  journey  has  begun.    As  well  as 
encapsulating our ambitions for sustainability and responsible behaviour, our communities programme encourages team members 
to give something back to the communities we live and work in.  Whether through volunteering, supporting young fashion designers 
or engaging with local schools, youth groups and charities, we’re proud of the difference we are starting to make. You can read more 
about the great work our teams are doing in the community in the Ethics & Sustainability part of this report. 

Transforming the business through our teams 

From  a  difficult  starting  position,  early  in  the  year,  we’ve  made  significant  in-roads  to  creating  a  more  transparent  and  authentic 
culture.  Programme 15 was initiated in response to the findings of last year’s independent investigation by Herbert Smith Freehills 
(HSF) into allegations of misconduct and the Group’s policies, procedures and handling of HR-related complaints.  Sharon Baylay, 
one of our Non-Executive Directors, was appointed by the Board as the independent chair of the review.  Through Sharon’s visible 
leadership and active engagement with our teams, Programme 15 delivered a wide-ranging programme of initiatives in response to 
the investigation’s recommendations.  

34 of 171 

 
 
 
 
 
 
 
 
 
 
 
They included: 

• 

• 

The  revision  of,  and  mandatory  compliance  training  in,  our  key  people  policies  including  Equality,  Diversity  and 
Discrimination; Disciplinary, Grievance and Appeal; and Whistleblowing.  To date, all our UK teams have completed the 
training with other territories to follow.    

The introduction of a Whistleblowing Champion and our confidential helpline, Expolink, enabling team members to raise a 
grievance or complaint in confidence, but with the knowledge that a thorough and independent process is in place by which 
all of these are reviewed, actioned and responded to appropriately.  

•  A series of Listening Groups independently run by the Involvement & Participation Association (IPA).  These involved 151 
team members across 19 focus groups and encompassing all our global territories.  They became a catalyst for a far more 
open and honest dialogue with our teams and have helped to improve the way we communicate across the business.   

• 

The creation of Fresh Eyes, our UK elected representative forum, which has been a turning point for our business this year, 
giving our teams a voice on the issues that matter most to them.  We are delighted to see how the forum has stepped up to 
become an important part of the way we consult with the business, not least on significant change pieces like the recent 
reorganisation of our Head Office teams. 

Working together through the COVID-19 pandemic 

Like many organisations worldwide, the COVID-19 outbreak has required us to rethink the way we operate and has tested our flexible 
working practices on a far greater scale than originally envisaged.  We’ve introduced wide-scale remote working for our core team of 
office-based  essential  workers.   We’ve  been  encouraged  by  how  quickly  our  teams  have  embraced  new  collaboration  tools  and 
techniques to ensure we operate effectively in these uncertain times.  The crisis situation has also prompted us to try out useful 
learning interventions and social channels as a means of helping our teams to stay connected and manage their health and wellbeing 
while working remotely or on furlough. 

With our stores closed worldwide, we have furloughed approximately 85% of our employees globally.  We have utilised Government 
support  where  this  is  available  in  the  different  territories  which  we  operate.  We are pleased  to have  been  able  to  work  in close 
partnership with our third-party suppliers, XPO and Future, who manage our UK and US Distribution Centre respectively, to continue 
to fulfil customer orders without compromising the safety and wellbeing of our teams.  

We have taken action on Head Office costs, both in the UK and North America, which has allowed us to simplify the organisation and 
reset  the  business  for  greater  collaboration  and  cost savings.    After  year end, the  Group  announced  that  this  reorganisation  will 
achieve  £5m  of  cost  savings  for  FY21,  with  £2.7m  exceptional  cash  costs  to  achieve  these  savings  which  will  result  in  £7m  of 
annualised savings. 

The creation of an organisational structure that pivots the focus away from channel centricity, towards a customer-centric, digital and 
global approach and has the potential to deliver faster and more profitable growth at greater return on capital employed. 

Throughout the crisis, it’s been inspiring to see how quickly the business has pulled together to find new ways of handling change on 
this scale.  With COVID-19 likely to have far-reaching implications for society and our business, the way the business has adapted 
bodes well as we face into the next financial year.  

A workplace for the future 

As we continue to navigate the impacts of the COVID-19 pandemic on the business and the dislocation that will inevitably follow, we 
are also very focused on building skills for the ‘future of work’.  

While the outlook may be uncertain, we know that more than ever our teams will differentiate us from the competition.  The skills we 
need to perform brilliantly in the future may be very different to what we have today.  As we continue to transform the business we 
will look to hire and, develop our teams with the specialist knowledge and skills required to deliver on our strategic priorities.   

Our goal is to build the Ted Baker team of the future; one that is customer-focused, agile and highly collaborative, underpinned by 
an international mindset, and always a force for good in the communities we operate in.   

35 of 171 

 
 
 
 
 
 
 
Principal Risks and Uncertainties 

The Board is ultimately responsible for the Group’s system of risk management and internal control and for reviewing its effectiveness, 
and for determining the Group’s risk appetite.  The Board confirms that there is an ongoing process for identifying, evaluating and 
managing the significant and emerging risks faced by the Group, which has been in place for the period and up to the date of approval 
of these financial statements, and that this process is regularly reviewed by the Board helping to also identify emerging risk and to 
assess the risk status of existing risks.  However, such systems are designed to manage rather than eliminate the risk of failure to 
achieve business objectives, and can provide only reasonable and not absolute assurance against material misstatement or loss. 

As you will read later in the Audit & Risk Committee report the activities of the Audit & Risk Committee were overtaken as events 
towards the latter part of the financial year became a priority.  The focus of the Board and the Executive team became the investigation 
of the stock misstatement and the corrections necessary to ensure that such a material event cannot happen again.  A key focus for 
us in FY21 will be a newly constituted Audit & Risk Committee following the completion of the year end and a revitalised approach to 
risk and internal controls.  Under the initiative of the new team and in order to address concerns around how certain things were 
allowed to happen in the course of the financial year, Deloitte were commissioned to assist us in undertaking a phased project to 
review and make recommendations to strengthen the existing internal control framework.  Phase one of the project has focused on 
key business cycles which have a greater inherent risk.  These are Revenue, Purchase to Pay, Inventory and Record to Report.  An 
assessment of  the current state  of  these  key business  cycles  was performed  to  identify areas  requiring improvement. As  part  of 
Phase  two,  general  IT  Controls  will  be  assessed,  in  addition  to  the  remaining  business  cycles,  Payroll,  Treasury  and  Financial 
Instruments,  Fixed  Assets,  Tax  Management  and  Budgeting  and  Forecasting.    Following  this,  a  programme  to  review  operating 
effectiveness will be undertaken.  The work to date has highlighted some deficiencies in the control environment which have existed 
and are in need of improvement.  The principal outcome of this work will be in the creation and implementation of a leading indicator 
internal control environment. 

Risk Management Process 
In order to help manage the Group’s risks and uncertainties, the Board delegates responsibility for monitoring the effectiveness of 
the Group’s systems of internal control and risk management to the Audit & Risk Committee. 

The Group had established an Audit & Risk Committee that includes the Chairman of the Audit & Risk Committee, the Chief Financial 
Officer, other relevant members of the Executive Board and heads of department.  The Audit & Risk Committee helped the Executive 
Board review the risk management and control process in each key business area on an ongoing basis, and provided a platform for 
management to drive improvement across the business.  The Audit & Risk Committee considers: 

• 

• 
• 
• 
• 

the authority, resources and co-ordination of those involved in the identification, assessment and management of significant 
risks faced by the Group; 
the response to the significant risks which have been identified by management and others; 
the maintenance of a controlled environment directed towards the proper management of risk;  
the ability to raise awareness of potential emerging risks and their assessment; and 
the annual reporting procedures. 

The Group operated as it had done historically for three quarters of the year.  As stated above the changes and impacts in the last 
quarter have seen some of the traditional practices suspended or amended.  One very positive outcome of the need to correct the 
balance sheet and through the announced equity raise, is that we have looked very critically at the Group and the risks that we face. 

A revitalised Audit & Risk Committee will be an important part of the transformation plan that the Group undertakes moving forwards, 
with oversight being delivered as part of the Audit & Risk Committee under Jon Kempster as Committee Chair.  The Committee’s 
priority is to ensure that within a newly constructed control environment the risks facing the Group can be monitored, managed and 
controlled.  Agility and adaptability will be a key focus for the new Committee. 

36 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
An overview of the Group’s Risk Management Process is set out below: 

PLC Board 
Ultimately responsible for risk management 

Audit & Risk Committee 

(i) 

(ii) 

Monitors  the  effectiveness  of  system  of  risk  management  and 
internal controls; and 
Reviews  and  challenges  key  risks,  associated  controls  and 
management action plans 

Executive Board 
Oversees the Group’s risk management processes and monitors mitigating 
actions 

Risk framework 
Ensures consistent approach across Group 

Wider business  

I

n
t
e
r
n
a

l

a
u
d
i
t

The Chief Financial Officer, having considered the key risks inherent in the business and the system of control necessary to manage 
such risks, will present the Audit & Risk Committee’s findings to the Audit & Risk Committee and the Board on a regular basis.  In 
addition, the Chief Executive Officer will report to the Board on changes in the business and the external environment that affect 
significant risks. 

In turn, the Audit & Risk Committee will assess the findings and recommendations of the Audit & Risk Committee and the Group’s 
external and internal audit processes and looks critically at how the business responds, as well as investigating material issues and 
what actions they implement or supplement to prevent future issues. 

On behalf of the Board, the Audit & Risk Committee will review the effectiveness of the system of risk management and internal 
control during the period, covering all material controls, including financial, operational and compliance controls.  The work undertaken 
by the management team to finalise the year end accounts including key measures taken to consider our controls, systems and 
processes, and the way we have been audited, has provided the Audit & Risk committee with comfort that the accounts and the 
results  depicted  therein  have  been  subject  to  a  stringent  review,  test  and  examination.    As  we  have  stated  above  the  control 
environment for much of the year has been to found to be less than adequate in the context of the deteriorating financial performance, 
stock misstatements and senior management changes in the period, the additional work to undertake working capital reports, devise 
and deliver a new three year business transformation plan alongside the proposed equity raise have all been positive steps in our 
commitment to identify our failings and deficiencies and to start to build a robust system of internal controls.   

Management is responsible for the identification and evaluation of significant risks applicable to their areas of the business together 
with  the  design  and  operation  of  suitable  internal  controls.    These  risks  should  be  assessed  on  a  continual  basis  and  may  be 
associated with a variety of internal or external sources including control breakdowns, disruption in information systems, competition, 
natural catastrophes and regulatory requirements, and also with reference to the Group’s three year strategic and financial plan. The 
new Audit & Risk Committee will build on this discipline which does exist in the Group and we will as a Board continue to place 
significant focus on risk management. 

The  Group currently  has  an  independent internal  audit  function  performed  by  PwC  whose  findings are  regularly  reviewed  by  the 
Board and the Executive Board. The Audit & Risk Committee monitors and reviews the effectiveness of the internal audit activities. 

The Chief Executive Officer and Chief Financial Officer provide the Board with monthly financial information which includes updates 
by reference to the Group’s key performance indicators. 

37 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
The Board has carried out a robust assessment of the principal and emerging risks facing the Group during the year, including those 
that  would  threaten  its  business  model,  future  performance,  solvency  or  liquidity.  The  following  list  highlights  the  principal  risks 
identified by the Group (which are not shown in order of importance).  Additional risks and uncertainties not presently known, or 
currently considered to be less material, may also have an adverse effect on the Group. 

Principal Risks and Uncertainties 

Issue 

Potential Impact 

Mitigation 

Change in level of risk 

in 

its 

the 

to  our 

to  revenue 

Economic  conditions  globally  have 
been  severely  and  negatively 
impacted  by 
coronavirus 
pandemic  and  the  Group  expects 
this  emerging  risk  to  negatively 
affect  its  retail  sales  and  supply 
chain.  Due  to  the  spread  of  the 
coronavirus  and 
line  with 
government  guidance,  the  Group 
stores  and 
retail 
closed 
concessions.  It 
impacting  all 
is 
areas  of  the  business  from  supply 
chain 
team 
members.  There  remains  a  risk  of 
lockdowns 
further  or  multiple 
(including during the key Christmas 
period)  and  uncertainty  remains 
over  what 
various 
governments  may  put  in  place  for 
opening  non-essential  stores  and 
over the broader implications of the 
COVID-19  global  pandemic,  which 
makes  outcomes  more  difficult  to 
model.  As  a 
this 
uncertainty, even with the additional 
the  Group’s 
liquidity  available, 
liquidity could be exhausted before 
the end of FY22. 

result  of 

strategy 

the 

Company’s 

While  some  of  these  sales  may  migrate 
eCommerce 
to 
operations,  it  is  unlikely  that  such  sales 
eCommerce 
through 
the  Group’s 
distribution  channel  will 
fully  replace 
revenue lost due to store and concession 
closures. The Group will need to explore 
all UK Government schemes and take a 
series  of  steps  to  reduce  costs  and 
protect cashflow, including suspending all 
non-essential 
expenditure, 
capital 
stopping 
operating 
discretionary 
expenses,  furloughing  team  members 
and severely restricting travel. 

its 

strategy 

The Group’s results and success in 
delivering 
are 
dependent on its capacity to attract 
and retain effective personnel. The 
loss of key personnel or managers, 
the 
including  as  a 
coronavirus  pandemic,  without  the 
prompt  addition  of  appropriate 
therefore 
replacements 
adversely  affect 
the  Group’s 
operations and prospects. 

result  of 

could 

Rachel  Osborne  appointed  CEO,  David 
Wolffe appointed CFO, Jennifer Roebuck 
as  CCO,  Peter  Collyer  as  CPO  and  Ari 
Hoffman  as  CEO  North  America  and 
John  Barton  appointed  Chair.  The 
Group’s  existing  senior  management 
have  been  bolstered  by  adding 
individuals 
external 
perspectives  and  substantial  experience 
and  expertise  in  the  retail  industry  and 
have made significant contributions to the 
Group’s  continuing  growth  and  success 
thereby reducing the risk. 

bring 

who 

New and increased risk 

Reduced risk 

COVID-19 

Strategic  
Risks 

Key Personnel 

Significant 
borrowings and 
liabilities 

The  Group  has  significant  and 
increased borrowings and liabilities, 
the amount and terms of which may 
limit  its  financial  and  operational 
flexibility.  Following 
the  profit 
warnings  in  the  financial  year,  the 
bank  covenants  did  not  match  the 
underlying  performance  of 
the 
Group despite the refinancing of the 
facility only occurring in September 
2019.  As  a  result, 
the  Group 
immediately  had  to  enter  in  to  a 
dialogue with our banking partners 
in  order  to  prevent  an  event  of 
default. 

through 

The  Group  has  taken  action  to  reduce 
the  sale  and 
borrowings 
leaseback  of  its  Head  Office,  raised 
additional  borrowings  from  its  lender 
group  and  announced  a  capital  raising 
exercise the success of which is critical to 
the Group. The actions being required of 
the  Group  to  mitigate  the  risk  have 
increased the risk. For more details, refer 
to 
the  Viability  and  Going  Concern 
Statement below on page 45 to 46.  

Increased Risk 

38 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
External events 

Brand and 
reputational risk 

Execution of new 
strategy 

Development of 
eCommerce 
business 

Development of 
overseas markets 

and 

External  events  such  as 
the 
COVID-19  pandemic  and  related 
Government 
regulatory 
guidelines  will  affect  the  global, 
financial 
and 
economic 
environment  in  which  we  operate. 
These  events  can  affect  our 
suppliers, customers  and  partners, 
increasing  our  cost  base  and 
adversely affecting our revenue and 
increase the risk. 
A majority of our revenue is derived 
from  store  sales  (c80%)  and  our 
geographic footprint is such that the 
majority of our revenue derived this 
way are in markets that have been 
seriously  impacted  by  the  COVID-
19 virus. The challenge that we face 
in  getting  our  revenue  back  to 
historic  levels  will  depend  on  the 
policies  and  practises  deployed  in 
each territory and these may differ 
by geography. 

The  strength  and  reputation  of  the 
Ted Baker brand is important to the 
business.  There  is  a  risk  that  our 
brand  may  be  undermined  or 
damaged by our actions or those of 
our partners or supply chain. 

There is an additional risk from the 
reputational  matters  arise. 
way 
Unmanaged  exposure 
through 
user-generated  content  platforms 
may  augment 
impact  of 
the 
reputational matters. 

As the  Group seeks  to  deliver  and 
implement its new strategy there is 
a  risk  that  the  Group  does  not 
deliver on the plans to stabilise our 
foundations  in  building  block  1  or 
adequately 
operational 
drive 
performance  required  in  building 
block  2  which  means  the  Group 
does not achieve its plans. 

Channel  shifts  from  stores  and 
concessions  to  eCommerce  could 
lead  to  higher  operational  costs 
within the eCommerce channel and 
lower 
even 
impairment,  of  store  assets,  all  of 
which  could  impact  the  Group’s 
ability to compete effectively. 

profitability, 

or 

Increased Risk 

These risk factors are monitored closely 
on an ongoing basis ensuring that we are 
prepared for and can react to changes in 
the  external  environment,  allowing  us  to 
reduce our exposure as early as possible. 

The  geographic  spread  of  our  business 
and  supply  chain  also  helps  to  mitigate 
these risks  

Action  to  strengthen  the  balance  sheet 
and to utilise government support where 
available globally have been actioned to 
seek  to  lessen  the  global  impact  of 
COVID-19 

We  carefully  consider  each  new  partner 
with  whom  we  do  business.  Such 
partners are subject to due diligence and 
are  monitored  on  an  ongoing  basis  to 
ensure  they  remain  appropriate  to  the 
brand. 

Increased Risk 

We  have  a  dedicated  team  to  focus  on 
reputational  matters 
the 
to 
internal 
company 
stakeholders  and  external  consultants. 
Any reputational issues are dealt with in 
a considered and swift manner.   

relating 
of 

composed 

As  our  strategy  is  implemented  and 
actioned there is an increased risk. 

to  monitor  and  assess 

The  Group  led  by  its  Directors  and 
Executive Board have put in place regular 
the 
reviews 
ongoing delivery of the new strategy and 
detailed  execution  plans  to  seek 
to 
successfully  execute  the  new  strategy 
and thereby seek to reduce the new risk. 

New and increased risk 

 The  Group  also  plans  to  continue  to 
develop its eCommerce strategy in order 
to remain competitive and is investing in 
a new eCommerce platform to improve its 
conversion rate. 

Increased Risk 

Failure in growing the international 
franchise 
through 
business 
operations,  licensees,  eCommerce 
and  JV  partnerships.  Risk  that  the 
Group  fails  to  prioritise  the  right 
territories  or  investment  or  fails  to 
support these markets with systems 
and  supply  chain  capability.  The 
risk  has  increased  as  a  result  of 
changes during the year. 

We  perform  extensive  due  diligence  on 
all  potential  partners  and  territories  and 
assess our appropriate routes to market. 
We  operate  in  a  range  of  international 
markets,  which  helps  to  mitigate  over-
to  any  one 
reliance  and  exposure 
territory.  

Increased Risk 

39 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Competitive 
Environment 

a 

product 

independent 

The 
included 

The  Group  operates  in  the  retail 
competitive 
industry, 
Group’s 
environment. 
competitors 
general 
that  compete  with  a 
retailers 
number 
groups, 
of 
specialist  retailers  that  compete 
only  in  certain  product  categories, 
local 
retailers  and 
eCommerce retailers. Furthermore, 
if  the  Group  fails  to  price  products 
competitively  customers  may  elect 
to  purchase  the  products  of  other 
retailers  which  would  lower  the 
Group’s sales. The Group may also 
to  hold 
face  market  pressure 
promotions  and  sales  due 
to 
aggressive  discounting  strategies 
of 
competitors.  Excessive 
promotions and sales by the Group 
may lower the Group’s profit margin 
and  may  have  an  adverse  impact 
on the brand’s reputation. 

its 

regularly 

We 
review  performance, 
product, price and competitors to ensure 
we  are  best  placed  to  succeed  in  a 
competitive  market.  We  have  made 
further  investment  into  online  business 
including  the  appointment  of  a  Chief 
Customer Officer  

No material change 

Fashion and design 

As  with  all  fashion  brands  there  is 
an increased risk that our offer will 
the  needs  of  our 
not  satisfy 
customers  or  we  fail  to  correctly 
identify  trends  in  an  increasingly 
competitive  market,  resulting 
in 
lower  sales  and  reduced  market 
share. 

We  maintain  a  high  level  of  market 
awareness  and  an  understanding  of 
consumer  trends  and  fashion  to  ensure 
to 
that  we  remain  able  to  respond 
changes  in  consumer  preference.  We 
use  customer  data  to  develop  targeted 
marketing and promotional activity. 

We continue to focus on product design, 
quality and attention to detail. 

Increased Risk 

Downturn in the 
economy, the retail 
industry or 
consumer 
confidence in 
Company’s chosen 
markets  

Publicity and media 
speculation 

that 

credit, 

interest 

consumer 

concession 

confidence. 

The  Group  is  particularly  affected 
by trends in the retail industry which 
has  recently  faced  an  increasingly 
challenged 
trading  environment. 
Many  factors  affect  the  level  of 
consumer  spending  in  the  retail 
industry,  including  the  state  of  the 
economy as a whole, stock market 
rates, 
performance, 
exchange 
rates, 
currency 
recession, 
deflation, 
inflation, 
political  uncertainty,  the  availability 
of 
taxation, 
unemployment,  COVID-19  and 
influence 
other  matters 
These 
consumer 
the  Group’s 
trends  also  affect 
wholesale, 
and 
licensing partners, which in turn has 
an  adverse  impact  on  the  Group’s 
these  distribution 
revenue 
channels.  The  Group  will  also  be 
affected  by  a  downturn 
the 
economy due to the COVID-19 and 
quarantine measures in place. 
The  media  and  others  have 
speculated  negatively  from  time  to 
time about the Group and certain of 
its  previous  senior  management 
team, which could adversely affect 
its  reputation,  potentially  affecting 
the Group’s ability to attract the best 
talent, disrupting the Group’s ability 
to do business with counterparties, 
distracting 
the  Group's  senior 
executive  officers  from  their  other 
management  responsibilities,  and 
adversely affecting the trading price 
of  the  Company's  Shares.  Matters 
underlying  such  speculation  could 
also  lead  to  private  actions  which 
could adversely affect the Group. 

from 

in 

We carefully manage costs and regularly 
update  the  board  on  performance.  We 
seek  to  ensure  that  our  fixed  costs  are 
managed  appropriately.  We  seek 
to 
ensure that we are ‘no ordinary’ company 
and that our product reflects that position 
and is attractive to customers 

Increased Risk 

The  business  has  appointed  a  new  PR 
agency  which  closely  monitors  and 
advises  the  Group  on  media  and  press 
relations.  As  a  result,  the  Group  has 
adopted  a  proactive  strategy  to  internal 
and external communications. 

No material change 

40 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Defaults under the 
facility agreement 

Supply chain 

its 

If  the  disposal  of  our  Head  Office 
and the capital raising projects are 
not successfully completed, this will 
constitute  events  of  default  under 
the Facility Agreement, which could 
result  in  Shareholders  losing  all  or 
substantially all of the value of their 
investment  in  the  Group.  If  the 
Group  is  unable to  avoid  a  breach 
of 
covenants, 
financial 
lose  all  or 
Shareholders  could 
substantially all of the value of their 
investment  in  the  Group.  As  a 
result, this risk has increased. 
Other than Brexit referenced below. 
If garments do not reach us on time 
and  to specification, there is  a  risk 
of  a  loss  of  revenue  and customer 
confidence.  Over-reliance  on  key 
suppliers could also have an impact 
on  our  business.  COVID-19, 
future 
there 
particularly 
resurgence, may  impact  on supply 
of products. 

is  a 

if 

If  the  disposal  of  our  Head  Office  and 
capital  raising  projects  do  not  proceed 
and the Directors anticipate that an Event 
of  Default  would  be  likely  to  occur,  the 
Group  expects  that  it  would  ask  the 
Lenders  to  further  amend  the  Group’s 
Facility Agreement or to seek alternative 
financing.  

Increased Risk 

Our  supply  chain  is  diversified  across  a 
number  of  suppliers  in  different  regions, 
reducing  reliance  on  a  small  number  of 
key  suppliers.  Suppliers  are  treated  as 
key  business  partners  and  we  work 
closely with them to mitigate these risks. 
The  Group  continues  to  improve  and 
evolve its supply chain. 

Increased Risk 

Retail sector 
outlook 

Outlook in the retail sector remains 
increasing 
uncertain, 
with 
pressures 
the  Group’s 
customers. 

on 

Infrastructure 

is  a  risk  of  operational 
There 
problems,  including  disruption  to 
the infrastructure that supports our 
business, which may lead to a loss 
of revenue, data and inventory.  

The  Group’s  Credit  Committee  closely 
monitors  any  outstanding  debts  and 
takes 
where 
necessary. 

appropriate 

action 

its  credit  risk 
The  Group  manages 
through  insurance,  standby  letters  of 
credit or other supplier financing products 
wherever possible. 

The business continuity plan is constantly 
reviewed and updated by the Audit & Risk 
Committee. 
business 
disruption  is  covered  by  our  insurance 
policies. 

addition, 

In 

Increased risk 

No material change 

Operational 
Risks 

Social responsibility 

We are committed to operating in a 
responsible 
sustainable 
and 
manner  as  regards  our  supply 
chain, environment and community. 
If we fail to operate in a manner that 
supports our philosophy, this could 
damage the trust and confidence of 
our stakeholders. 

the  Executive 
A  sub-committee  of 
Committee  has  been 
tasked  with 
overseeing  specific  areas  of  our  social 
responsibility agenda. Ted’s Conscience 
Team  is  responsible  for  monitoring  this 
agenda  and  ensure  our  practices  fall  in 
line with it. More information is set out on 
page 27 (Ethics & Sustainability). 

No material change 

The  business  is  subject  to  threats 
from  hacking  or  viruses  or  other 
unauthorised  data  breaches.  This 
risk  has  become  more  prevalent 
with  heightened 
frequency  and 
sophistication of attacks.  

The  Group  has  invested  in  additional 
specialist IT resources. 

The  continual  upgrading  of  security 
equipment  and  software  also  mitigates 
these risks. 

Increased risk 

Cybersecurity 

is 

the 

There 
of 
unintentional loss of controlled data 
by authorised users. 

possibility 

IT infrastructure  

The Group’s IT infrastructure is key 
to the operation of its business. 

We have now implemented the final 
phase  of  Microsoft  Dynamics  AX 
across 
the  business. With  any 
project of this scale, there is a risk 
of a poorly managed take-up of new 

Tightly  controlled  security,  an  extensive 
penetration testing programme, and data 
recovery  and  business  continuity  plans 
have been implemented with the support 
of specialist third parties. 
The  Group’s 
IT  Steering  Committee 
meets  on  a  two-weekly  basis  to  review 
the implementation and all other major IT 
projects. This  Committee 
comprises 
members  of  the  Executive  Committee 
and  is  advised  by  external  professional 
advisers. The IT Steering Committee has 
established  a  Design  Authority  charged 

No material change 

41 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
systems,  which  could 
business disruptions. 

lead 

to 

with  overseeing  the  scheduling  of  the 
implementation of any new system. 

This,  and  the  implementation  of 
other  new  business  systems,  has 
potential  to  impact  interdependent 
systems and the business. 
Direct  privacy  breaches  or  any 
failure to protect clients’ confidential 
information could harm the Group’s 
to 
reputation  and  expose 
litigation. 

it 

Robust 
change  management  and 
professional  project  managers  recruited 
to  oversee 
team  which 
the  project 
includes key business stakeholders. 

The Group operates a dedicated privacy 
inbox and continually delivers training to 
key business units. 

No material change 

Privacy 

People 

delivering 

Our  performance  is  linked  to  the 
performance  of  our  people  and,  in 
particular,  to  the  leadership  of  key 
individuals 
our 
in 
strategy.  The 
loss  of  a  key 
individual  whether  at  management 
level  or  within  a  specialist  skill  set 
could  have  a  detrimental  effect  on 
our operations and, in some cases, 
the creative vision for the brand. 

Regulatory and 
legal framework 

in  a 

range  of 
We  operate 
international  markets  and  must 
comply  with  various 
regulatory 
requirements. Failure to do so could 
lead  to  financial  penalties  and/or 
reputational damage. 

Infringement of the 
Group’s intellectual 
property 

Unauthorised  use  of  the  Group’s 
designs, 
trademarks  and  other 
intellectual  property  rights  could 
damage  the  Ted  Baker  brand  and 
the Group’s reputation. 

Investigations as to 
the value of 
inventory held on 
Group’s balance 
sheet and People 
practices and 
policies 

internal 

The  Group  has  conducted  several 
external  and 
reviews 
related to its inventory position, and 
further adjustments could adversely 
impact 
financial 
the  Group’s 
condition  and  liabilities. It  has  also 
conducted 
into 
people  policies  and  practices. 
These 
the 
year have increased the risk. 

investigations  during 

investigations 

Identification and retention of key talent is 
important  and  we  take  active  steps  to 
provide  stability  and  security  to  the  key 
team.  We  carry  out  an  annual 
benchmarking  review  to  ensure  that  we 
provide  competitive  remuneration  and 
total  reward  packages.  We  also  utilise 
long-term incentive schemes to retain key 
talent.  Employee  engagement  through 
our  culture  and  environment  strengthen 
the  commitment  of  team  members  and 
has  a  positive  impact  on  our  retention 
rate. 

Succession plans are in place and have 
been reviewed during the period. 

The Group has implemented policies and 
procedures 
to  detect  and  deal  with 
human  resource  matters.  This  includes 
robust  reporting  channels  through  an 
independent helpline.   

The  Group  closely  monitors  changes  in 
the legal and regulatory framework within 
the markets in which it operates. We work 
closely  with  specialist  advisers  in  each 
market  to  ensure  compliance  with  local 
laws and regulations. 

cross-functional  GDPR 

For example, the Group has established 
a 
steering 
committee that has worked with external 
advisers  to  ensure  the  Group’s  policies 
and procedures are GDPR compliant. 
The  Group,  with  its  external  advisers, 
its 
rigorously  manages  and  defends 
intellectual property. 

The Group deals with counterfeit goods in 
accordance  with  its  robust  enforcement 
strategy. 

is 

The  Group 
the  process  of 
in 
implementing new accounting processes, 
systems  and  controls  that  address  the 
causes  of  the  inventory  overstatement. 
The  people  policies  and  practices 
to  a  series  of 
investigations 
recommendations 
that  have  been 
actioned. 

led 

Increased Risk 

No material change 

No material change 

No material change  

42 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Regulatory or other 
investigations as to 
the inventory 
overstatement 

Currency, interest, 
credit and 
counterparty credit 
risks, including 
financial covenants 
under the Group’s 
credit facilities 

Control 
environment 

Political uncertainty 

Financial 
Risks 

Changes in VAT 
and customs duty 
regimes 

Brexit Risks 

Trade 
arrangements with 
third countries 

the 

criminal  actions, 

Although 
the  Group  has  not 
received  notification  of  any  formal 
investigations, 
inventory 
overstatements  could  result  in  a 
investigation 
regulatory  or  other 
which could result in regulatory, civil 
or 
including 
the  Group,  and  all 
against 
consequent  outcomes 
including 
censure,  fines  and  compensation, 
which  could  have  a  material 
adverse  effect  on 
the  Group’s 
business,  results  of  operations, 
financial  condition  and  reputation. 
There  can  be  no  assurance  about 
the  timing  or  outcome  of  any such 
action. 

In the  course  of  its  operations,  the 
Group is exposed to these financial 
risks  which,  if  they  were  to  arise, 
may have material financial impacts 
on the Group. 

The  Group  does  not  have 
sufficiently robust financial controls 
policies  and  practices  in  place  to 
appropriately manage the business 
as identified further during the year 
leading to an increased risk.  

The  lack  of  clarity  arising  from  the 
UK leaving the European Union has 
increased  the  levels  of  economic 
and  consumer  uncertainty.  This 
uncertainty is increased if the UK’s 
withdrawal  at 
the 
transition  period  due  on  31 
December 2020 is on any basis that 
is  not  subject 
to  a  free  trade 
agreement. 

the  end  of 

Following the UK’s withdrawal from 
the  European  Union,  goods  being 
imported  to  and  exported  from  the 
Community  may  be  subject 
to 
different  VAT  and  customs  duty 
regimes.  This  may 
to  an 
increase 
the 
business. 

in  costs  across 

lead 

The  UK’s  ability  to  trade  with  a 
number  of  nations  is  reliant  on  its 
membership  with 
the  European 
Union.  

that  supply  a 

There is a risk that the UK will not 
trade  agreements  with 
have 
countries 
large 
proportion  of  goods  to  the  Group. 
HM  Government  has  already 
announced 
trade 
that 
agreement  with  Turkey,  where  a 
large proportion of our suppliers are 
domiciled, will no longer apply from 
1  January  2021  and  the  UK  will 
operate  on  Most  Favoured  Nation 
terms 
Trade 
under  World 
Organization (WTO). 

the 

The  Group  will  continue 
to  provide 
information  to  and  respond  to  enquiries 
from  regulatory  and  other  agencies, 
including  the  FCA.  The  Group  has  not 
formal 
received  notification  of  any 
investigations. 

New and increased risk 

The  Group’s  policies  for  dealing  with 
these risks are discussed in detail in Note 
23 to the Financial Statements. 

No material change 

Increased Risk 

No material change 

The Group has instructed a review of its 
controls and has appointed Deloitte to do 
this.  The  report  will  be  adopted  and 
actioned.   

The  Group  has  established  a  Brexit 
working  group  which,  together  with  its 
external  advisors,  carefully  monitors  the 
potential impact of plans put in place prior 
to the end of the transition period.  

The  Group  has  undertaken  a  business 
review  to  identify  the  likely  impacts  of  a 
no-deal 
transition  period.  Scenario 
planning includes the additional customs 
duties,  VAT 
duty 
and 
declarations  and  the  restriction  on  the 
free movement of people. 
The  Brexit  working  group  has  reviewed 
the supply chain and routes to market to 
identify  where  costs  are  likely  to  be 
incurred.  

customs 

In the short term, the impact of increased 
customs duty has been stress tested and 
we have considered immediate steps that 
can be taken to alter the supply routes to 
goods.  In  the  long  term  the  business  is 
solutions 
considering 
customs 
including 
warehouse 
a 
and 
supplementary  warehouse  facility  in  the 
EU 27. 

alternative 
implementing  a 
the  UK 

in 

We continue to follow guidance provided 
by  HM  Government  and  consider 
alterations that can be made to the supply 
chain and the routes of transportation to 
mitigate additional costs arising from a no 
deal Brexit. 

We  also  recognise  that  the  UK  will  be 
able  to  negotiate  trade  agreements  with 
other  countries 
the  UK’s 
withdrawal from the European Union. We 
will  continue  to  monitor  the  political 
developments 
strategic 
identify 
opportunities to the business.  

following 

to 

No material change 

No material change 

43 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Supply chain 
delays 

the 

free 

from 

the  European 
Withdrawal 
trade 
Union  without  a 
agreement  and 
resulting 
additional  customs  requirements 
may delay the movement of goods 
between  the  EU27  and  the  UK 
affecting 
and 
customers.  This  will  impact  our 
ability to supply our wholesale and 
licensee distributors as well as our 
own outlets. 

suppliers 

both 

Employment of EU 
nationals in the UK 

EU nationals residing in the UK may 
no  longer  have  automatic  leave  to 
remain.  This  reduces  the  potential 
talent  pool  the  business  is  able  to 
recruit from. This  could  restrict  the 
Group’s access to key talent.  

Regulatory and 
Legal Compliance 

Procurement and 
Contractual 
Arrangements  

in 

There  is  a  risk  arising  from  the 
increased 
the 
complexity 
regulatory  framework  surrounding 
the  manufacture  and  sale  of 
products  should  the  UK  deviate 
from  existing  regulations  derived 
from EU legislation.  
contractual 
in 
Certain 
arrangements  may 
an 
have 
adverse commercial effect following 
Brexit  such  as  delivery  terms  or 
price clauses. 

terms 

the  delivery  of  stock 

reviewed  opportunities 

to 
We  have 
expedite 
from 
suppliers ahead of the UK’s withdrawal to 
reduce 
the  volume  of  goods  being 
delivered  in  the  early  weeks  following 
Brexit. We  have  also contacted  relevant 
distributors who may be impacted by any 
delay.  

In  the  long  term,  we  are  considering 
logistics  solutions  as  set  out  above  that 
could mitigate the risk of delay.  
Assistance has been provided to ensure 
all team members who are EU nationals 
and wish to remain in the UK can benefit 
from settled status and continue working 
in 
their  current  positions.  Following 
analysis, we do not expect loss of any key 
talent.  

The  Group  continues  to  recruit  from  a 
number of sources and provide training to 
ensure there are the requisite skills in the 
Group.  

The  Group  continues  to  take  advice  in 
this  area  from  legal  advisors  and  work 
with  professional  bodies  for  high-risk 
areas  to  establish  robust  procedures  to 
ensure  continued  compliance  with  both 
UK and EU industry standards.  

No material change 

No material change 

No material change 

The  Group  has  considered  commercial 
tolerances so that it can continue to trade 
in a commercially viable manner.  

No material change 

Emerging Risks and Uncertainties 

Issue 

Potential impact 

Mitigation 

impacted  by 

Economic  conditions  globally  have  been 
severely  and  negatively 
the 
coronavirus  pandemic  and  the  Group  expects 
this to negatively affect its retail sales and supply 
chain. Due to the spread of COVID-19 and in line 
with  Government  guidance,  the  Group  has 
closed the  vast majority  of  its  retail  stores  and 
concessions  (as  of  the  date  of  this  Report, 
approximately  390  retail  stores,  outlets  and 
line  with 
remain  closed 
concessions 
Government guidance). It is impacting all areas 
of the business from supply chain to revenue to 
our team members. 

in 

COVID-19  

Operational 
Risks 

it 

revenue 

lost  due 

While some of these sales may migrate to the 
Company’s  eCommerce  operations, 
is 
unlikely  that  such  sales  through  the  Group’s 
eCommerce  distribution  channel  will 
fully 
replace 
to  store  and 
concession  closures.  The  Group  will  need  to 
explore all UK Government schemes and take 
a  series  of  steps  to  reduce  costs  and  protect 
including  suspending  all  non-
cashflow, 
stopping 
expenditure, 
capital 
essential 
discretionary  operating  expenses,  furloughing 
team members and severely restricting travel. 

Change in 
level of 
risk 

Increased 
Risk 

Sustainability 
and Climate 
Change 

Our  business  depends  on  our  suppliers  being 
able to maintain continuity of service to provide 
a consistent supply of goods to customers.  

Natural  events  and  increasing  changes  to 
governmental  policy  may  impact  our  suppliers’ 
ability to do this.  

We have a diversified supply chain across the 
globe  and  continually  assess  our  sourcing 
strategy,  

No 
Material 
Change 

44 of 171 

 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Viability Statement 
In accordance with Provision 31 of the UK Corporate Governance Code dated July 2018 (the “Code”), the Directors have assessed 
the prospects and viability of the Group over a three-year period, taking into account the Group’s current position and the potential 
impact of the principal risks documented above. 

The Group’s objective remains the same; to continue to grow and develop the Ted Baker brand through the Formula for Growth 
described above and supported by the actions being undertaken with regard to supporting the balance sheet in the sale and leaseback 
of our Head Office and equity raise.  

The Group operates a three-year plan, which is updated and reviewed regularly by the Board.  Within the three-year plan, detailed 
scenario planning and stress testing has been carried out over a three-year period.  The Directors therefore consider the three-year 
period to 27 January 2024 to be the appropriate period to assess the viability and prospects of the Group with a high level of certainty. 
The key assumptions made in the formulation of the three-year plan are the increased exposure and promotion of the Ted Baker 
brand through digital, geographical diversification of sales, growth of eCommerce and turnover projections.  

The Directors’ assessment has been further enhanced by analysing the current and future risks, controls and assurances available, 
resulting in a clear picture of the risk profile across the whole business.  The principal risks, including specific operational risks, that 
could  affect  the  future  viability  of  the  Group  over  the  next  three  years  are  identified  on  pages  38  to  44  in  Principal  Risks  and 
Uncertainties.  

In making this assessment the Directors have considered the resilience of the Group to the occurrence of these risks in severe but 
plausible  scenarios,  including  by  reference  to  certain  principal  risks,  and  taking  into  account  the  effectiveness  of  any  mitigating 
actions.  In addition, the Board has considered the impact on the Group’s cash flows, headroom, covenants and other key financial 
ratios having stress tested the potential impact of these scenarios, both individually and in combination.  The Board has considered 
the  Group’s  refinancing  and  covenants  within  the  Financial  Review  section  at  page  26  and  above  within  the  Principal  Risks  & 
Uncertainties Table, and Going Concern below and at page 46. 

Sensitivity analysis was also used to stress test the Group’s strategic plan and to confirm that sufficient headroom would remain 
available under the Group’s credit facilities.  The resilience of the Group has also been tested within the context of the implementation 
of the Formula for Growth strategy.  

The Group has also stressed tested the Group’s strategic plans in light of COVID-19 and the impact on the business and global trade. 
The situation is rapidly evolving which in turn is creating uncertainty across most of the Group’s markets. 

The Group has also set out the risks associated with the required to raise additional equity.  The Board is satisfied that the Group 
can  maintain  its  financial  commitments  in  each  respective  scenario  as  well  as  a  combination  of  the  scenarios.    The  Board  also 
considers that under each scenario tested, the mitigating actions would be effective and sufficient to ensure the continued viability of 
the Group and there would be no impact on any covenants.  The directors have also considered the severe but plausible downside 
scenario and the associated uncertainty expanded on in Going Concern below.  

For the reasons stated above, based on the robust assessment undertaken, the Directors confirm they have a reasonable expectation 
that the Group will be able to continue in operation, and meet its liabilities as they fall due, over the period of assessment. 

Going Concern 
Notwithstanding net current liabilities of £57.9m as at 25 January 2020, a loss after tax for the 52-week period then ended of £70.4m 
and net debt of £127.1m as at 25 January 2020, the financial statements have been prepared on a going concern basis which the 
Directors  consider  to  be  appropriate  for  the  following  reasons.  The  financial  position  of  the  Group,  and  borrowing  facilities  are 
described in Note 17. In addition, Note 23 to the financial statements includes the Group’s objectives, policies and processes for 
managing  its  capital;  its  financial  risk  management  objectives;  details  of  its  financial  instruments  and  hedging  activities;  and  its 
exposure to credit risk and liquidity risk. 

The Group’s net debt balance at 25 January 2020 was £127.1m (2019: net debt £123.8m), which comprised of a fully-drawn three 
year £180m GBP revolving credit facility (Facility A), which was entered into in September 2019, and cash balances of £52.9m. The 
revolving credit facility includes quarterly covenant testing for the Group’s leverage ratio, fixed cover charge and a net assets test. 
On 23 March 2020, the Group announced that its lending bank syndicate has agreed to provide an additional revolving credit facility 
of up to £13.5m until 18 December 2020 (Facility B) taking the total available facilities to £193.5m. The additional facility was made 
available in conjunction with the exchange of contracts for the sale of Big Lobster Limited, a wholly owned Group subsidiary, which 
owns the Group’s head office in London. In connection with the sale, the Group has entered into a short-term lease of the property 
for a period following completion from 1 June 2020 to 31 March 2023. The consideration from the sale will be £78.75m (subject to 
completion  of  a  customary  completion  accounts  adjustment  mechanism)  and  will  be  paid  in  cash  by  the  buyer  on  completion, 
expected to take place in June 2020 following shareholder approval. The net proceeds of the sale of at least £72m, after fees and 
taxes, will be applied to repay existing indebtedness under Facility A to significantly de-lever the Group. On 20 May 2020, the Group 
announced that its lending bank syndicate agreed to further increase Facility B by £11.5m to an aggregate of £25m, taking the total 
available bank credit facilities to £205m, which will reduce to £133m following application of the net proceeds of the sale of Big Lobster 
Limited. Additionally, on 1 June 2020, the Group announced that it will seek to raise at least £70m via an underwritten share issue. 

45 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
The sale of Big Lobster Limited and the share issue are both conditional on approval by the shareholders of Ted Baker Plc at a 
general meeting which will take place on 15 June 2020.  The proceeds from the share issue and the additional amounts under the 
credit facility will be used to provide liquidity for the Group primarily for working capital purposes and capital expenditure. 

The Directors are responsible for the Group's forecasts and projections which take account of a wide range of reasonably possible 
changes in trading performance and other factors as set out below. 

External environment 

The significant uncertainty as to the future impact on the Group of the COVID-19 global pandemic has been considered as part of 
the Group's adoption of the going concern basis. In March 2020, all of the Group’s retail stores, and those of its concession partners, 
closed  to  protect  its  employees  and customers,  in  accordance  with  various  national government  requirements.  The  e-commerce 
channel has continued to trade during this period, albeit at a level of sales significantly below that previously generated from retail 
stores. A significant number of the Group’s wholesale partners have also cancelled or delayed orders, impacting wholesale revenue, 
and our licence partners have also been affected by the pandemic, thereby impacting licence income.  

It is not yet known when the retail stores, or those of the Group’s concession partners will partially or fully re-open, what the level of 
consumer demand will be, when wholesale revenue and licence income will recover, or the extent that the e-commerce channel will 
continue to trade throughout this period. It is also not known if a further lockdown could follow once existing restrictions are lifted.  

The  lack  of  clarity  arising  from  the  UK  leaving  the  European  Union  has  also  increased  the  levels  of  economic  and  consumer 
uncertainty and the longer-term impact this will have on the Group remains uncertain. 

Measures to maintain liquidity 
The Directors have taken a number of measures to maintain liquidity including temporarily suspending dividends, scaling back capital 
expenditure,  utilising  government  support  measures,  including  the  subsidised  furloughing  of  approximately  85%  of  the  Group’s 
employees  globally,  deferring  payment  of  taxes  and  business  rates,  agreeing  rent  deferrals  with  landlords  and  agreeing  revised 
payment terms and discounts with suppliers. 

Base case scenario 
Taking account of the above, a base case scenario has been modelled under which the Group’s retail stores and concessions remain 
closed for a period of three months to the end of June 2020 with a significant impact on wholesale and licence income during this 
period. At the end of the three months, the base case assumes a gradual recovery throughout the rest of the financial year and into 
2021, although at levels below those in the prior year. The Group’s cost base is assumed to be significantly lower than normal through 
to the end of June 2020 primarily due to the employee furlough measures and lower property costs and overhead spend and increase 
thereafter as the level of trading increases.  

Without the additional liquidity, the Group will become insolvent in August 2020 based on current forecasts.  

With the additional liquidity from the proposed share issue and the additional facility provided by the lending bank syndicate, the 
Group expects based on the above base case scenario to have sufficient financial resources to continue to be viable.  

An additional downside scenario has also been modelled under which the Group’s retail stores and concessions remain closed for a 
six-month period until September 2020 with a significant impact on wholesale and licence income also during this period. At the end 
of the six months, under this scenario a recovery slower than that of the base case is assumed and the cost containment measures 
mentioned above would continue for a longer duration. The Group would continue to be able to access the measures to maintain 
liquidity set out above. With these measures, and the additional liquidity from the proposed share issue and the additional facility 
provided by the lending bank syndicate, the Group expects to have sufficient financial resources to continue to be viable under the 
additional downside scenario, albeit with limited headroom. 

Severe but plausible downside scenario 
However, a severe but plausible downside scenario has been considered further to the additional six-month scenario set out above. 
There remains a risk of further or multiple lockdowns (including during the key Christmas period) and uncertainty remains over what 
strategy various governments may put in place for opening non-essential stores and over the broader implications of the COVID-19 
global pandemic, which makes outcomes more difficult to model. As a result of this uncertainty, even with the additional liquidity 
available, the Group’s liquidity could be exhausted before the end of FY22. 

Basis of preparation conclusion 
Based on all of the above indications the Directors believe that it remains appropriate to prepare the financial statements on a going 
concern basis. However, these circumstances represent a material uncertainty that may cast significant doubt on the Group’s ability 
to continue as a going concern and, therefore, to continue realising its assets and discharging its liabilities in the normal course of 
business.   

The  financial  statements  do  not  include  any  adjustments  that  would  result  from  the  going  concern  basis  of  preparation  being 
inappropriate. 

46 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Strategic Report was approved by the Board of Directors on 1 June 2020 and signed on its behalf by: 

Peter Hearsey-Zoubie 
Company Secretary 
1 June 2020 

47 of 171 

 
 
 
 
 
 
 
 
 
 
Governance 

We have faced a challenging year and we will continue to respond to new challenges ahead as we seek to action our Formula for 
Growth strategy.  We are confident that these actions, together with our plans to reduce debt and strengthen the balance sheet, will 
re-energise Ted Baker Plc.  Good governance will remain critically important in delivering our strategy and our purpose. 

This year has seen significant change and implementation of several reviews.  The Board has delivered substantial change which 
has resulted in a full complement of independent Non-Executive Board Directors and several critical additions to the leadership of 
the business, including a new CEO and CFO.  Full details of the board and executive changes can be found in the Nominations 
Committee report on pages 62 to 66.  As a strong champion of diversity, I am pleased to report that female Directors comprise 34% 
of our Board.  During the year, we were fully compliant with the UK Corporate Governance Code 2018 (“the Code”), save for the 
period  where  David  Bernstein  held  the  position  of  Executive  Chair  and a  month  without a  nominated  Non-Executive  Director  for 
workforce engagement. 

In the last twelve months, the Board has overseen two investigations.  One into people, policies and practises and a further into 
inventory.  Whilst the details in relation to the investigations can be found on pages 3 and 4 the investigations have further highlighted 
the importance of governance within the Group, the requirement for good controls, practices and procedures and the involvement of 
the Board and its committees in best practices.  The outcomes of the investigations will strengthen governance within the business.  

The Board committees have also had a very active year.  The Nomination Committee undertook a significant review of succession, 
including of the Board itself and senior leadership team and have worked hard to implement the recommendations from Programme 
15,  which  also  led  to  the  creation  of  the  Fresh  Eyes  employee  forum.    Together  with  the  Remuneration  Committee,  we  have 
undertaken recruitment of significant new talent, reviewed and adopted the recommendations from Programme 15 and developed 
significant talent from our existing employee base within the Group. Full details of the Remuneration and Nominations Committees 
activities in the year can be found on pages 62 to 94. 

You will also find the range of topics discussed, considered and reviewed by the Board during the year on page 55.  The Audit & Risk 
Committee has also reviewed its activities on pages 57 to 61.  As a result of the investigation into inventory a further review of controls 
and governance is being undertaken and that insight will be reviewed and actioned.  In the meantime, further controls have been put 
in place with additional management oversight.   

In December 2019, when we announced the full year outlook and trading update we took the difficult decision to suspend dividend 
payments temporarily together with immediate actions to review costs and strategic assets.  Details of the strategic asset review have 
been updated to the market with the sale and leaseback of the Head Office and the planned equity raise. These actions, together 
with the Formula for Growth strategy, will lead to a more sustainable and long term successful business.  

Engagement with all our stakeholders is a key and essential part of our governance.  Open conversations with our stakeholders and 
listening  to  our  teams  via  our  new  Fresh  Eyes  people  forum  will  help  to  ensure  that  we  fully  understand  the  challenges  and 
opportunities that we face and help ensure that we have a healthy culture within the business in light of the recent investigations.  My 
role as designated Non-Executive Director for workforce engagement has allowed me to spend time within the business specifically 
seeking views and feedback and the key topics for the Fresh Eyes forum to focus upon.  The Board has also taken the opportunity 
to  re-assess  our  performance  through  an  externally  facilitated  Board  evaluation  performed  for  us  by  Korn  Ferry,  which  provided 
insight on areas for Board improvement and details of this can be found on page 54. We also undertook direct shareholder meetings 
in the year to help focus on specific areas of our succession strategy and to encourage and invite feedback.  

Sharon Baylay 
Acting Chair 
1 June 2020 

48 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Directors’ Report 

Board of Directors 

Current Directors: 

Sharon Baylay – Non-Executive Director and Acting Chair 

Sharon was appointed as a Non-Executive Director on 15 June 2018 and acting Chair on 10 December 2019. Sharon has substantial 
experience in the digital industry.  She is a highly experienced digital and marketing executive who spent 16 years at Microsoft, latterly 
as  General  Manager  of  the  Advertising  and  Online  division  for  Microsoft UK.  After  Microsoft,  Sharon  became  the  Director  of 
Marketing, Communications and Audiences at the BBC, where she also served as a member of the board and as a Non-Executive 
Director of BBC Worldwide. Sharon is also Director of Restore Plc, Hyve Group Plc, Indigo Blu Investments Ltd, Elements Talent 
Consultancy Ltd and Unique X Ltd. 

Committee membership: Sharon is a member of the Nomination Committee. Sharon is the designated Non-Executive Director for 
workforce engagement. 

Rachel Osborne, ACA – Chief Executive Officer  

Rachel joined Ted Baker as Chief Financial Officer on 11 November 2019 and was appointed Acting Chief Executive Officer on 10 
December 2019 and Chief Executive Officer on 30 March 2020.  Rachel is a Chartered Accountant with more than 20 years' brand 
and retail sector experience.  Rachel joined Ted Baker from Debenhams Retail Limited, where she held the role of Chief Financial 
Officer.  Rachel has a broad experience of consumer-facing brands in her previous positions as Chief Financial Officer at Domino's 
Pizza Group Plc, Finance Director of Group Enterprise at Vodafone and Finance & Strategy Director at John Lewis.  She has also 
held senior positions with Sodexo, Kingfisher and PepsiCo. 

Committee membership: not applicable 

David Wolffe – Chief Financial Officer 

David joined as interim Chief Financial Officer on 2 January 2020 and was appointed Chief Financial Officer on 18 May 2020.  David 
has over twenty years’ experience in finance roles for both public and private businesses, including the Group CFO role at HMV 
Group Plc.  He has held senior financial and executive positions at leading global consumer and media businesses, including the 
roles of Finance Director of ITV Studios, CFO at AOL Europe, and Finance Director, BBC Magazines and Consumer Publishing. 
Since 2018 he has been Interim CFO in a series of private equity backed retail and technology businesses. 

Committee membership: not applicable 

 Andrew Jennings – Non-Executive Director 

Andrew was appointed as a Non-Executive Director on 1 February 2014.  His experience in the international retail industry for over 
40 years at some of the world's most respected high-end speciality and department stores.  Previously, Chief Executive Officer of the 
Karstadt Group in Germany and prior to this has held a number of senior executive positions at leading UK and international retailers 
including President Saks Fifth Avenue in the USA; Group MD, Woolworths (SA); Holt Renfrew in Canada; General Manager, Harrods; 
CEO, House of Fraser in the UK; and Director, Brown Thomas in Ireland. 

Committee  membership:  Andrew  is  the  Chair  of  the  Remuneration  Committee.    Andrew  is  also  a  member  of  the  Audit  &  Risk 
Committee and Nomination Committee.  Andrew is an Independent Director.  

Helena Feltham – Non-Executive Director 

Helena was appointed as Non-Executive Director with effect from 1 May 2019.  She has over 30 years' experience in Retail and 
Human Resource Leadership.  She was formerly People Director at B&Q and, prior to that, held the role of Human Resources Director 
at Jack Wills Ltd, Marks & Spencer, Topshop and Woolworths South Africa.  She has also spent a number of years of her career in 
executive search with Odgers Berndtson, covering senior appointments across public and private sectors. 

Committee membership: With effect from 10 December 2019 Helena is Chair of the Nomination Committee and a member of the 
Audit & Risk Committee and Remuneration Committee. Helena is the Senior Independent Director. 

49 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Jon Kempster – Non-Executive Director 

Jon was appointed as a Non-Executive Director on 17 December 2019.  Jon is a chartered accountant and his career has included 
Board positions at Delta Plc, Fii Group Plc, Linden Plc, Low & Bonar Plc, Frasers Group Plc, Utilitywise plc and Wincanton Plc. He 
has been a Non-Executive Director and Audit & Risk Committee Chair at Redcentric plc since January 2019 and is a Trustee of the 
Delta plc pension scheme.  Jon qualified as a Chartered Accountant with Price Waterhouse in 1990 and has a BA (Hons) in Business 
Studies from the University of Liverpool. Jon’s broad experience brings additional knowledge and support to strengthen the Board 
and in particular his financial background as Chairman of the Audit & Risk Committee. Jon is an independent Director. 

Committee membership: Jon is Chairman of the Audit & Risk Committee and a member of the Remuneration Committee 

Directors Who Resigned After the Period: 

Jennifer Roebuck – Non-Executive Director 

Jennifer was appointed as a Non-Executive director on 29 September 2017.  Following the announcement on 29 January 2020 that 
Jennifer  would  be  taking  up the  executive  position  of  Chief  Customer  Officer,  Jennifer  resigned her  position  as  a  Non-Executive 
Director and left the board from 1 April 2020. 

Committee Membership: Jennifer was a member of the Nominations Committee. 

Directors Who Resigned During the Period: 

Raymond Stuart Kelvin CBE – Chief Executive Officer  

Ray was the founder of Ted Baker and resigned on 4 March 2019, having held the position since the start of the business over 30 
years ago. 

Committee membership: not applicable 

David Alan Bernstein CBE, FCA – Executive Chairman 

David  was  appointed  as  Executive  Chairman  on  4  March  2019  having  previously  served  as  Non-Executive  Chairman  since  his 
appointment in January 2003. David resigned on 10 December 2019. 

Committee membership:  not applicable 

Lindsay Dennis Page, MA, ACA –Acting Chief Executive Officer (since 7 December 2018) 

Lindsay joined Ted Baker as Finance Director in February 1997 and as the Chief Operating Officer in addition to his role as Group 
Finance Director on 8 July 2014. Lindsay was appointed acting Chief Executive Officer on 7 December 2018.  Lindsay resigned on 
10 December 2019. 

Committee membership: not applicable 

Ron Stewart, FCIB – Non-Executive Director 

Ron was appointed as a Non-Executive director on 25 February 2009 and resigned on 17 December 2019 

Committee membership: Ron was chairman of the Audit & Risk Committee and a member of the Nomination and Remuneration 
Committees. Ron was the Senior Independent Director. 

Corporate Governance Statement 
Ted  Baker’s  culture  and  values  are  central  to  the  success  of  the  business.    During  the  year  and  following  completion  of  the 
investigation, the Board accepted in full the recommendations from HSF about its HR policies and practices and put in place a detailed 
programme of change under the name Programme 15 which has been detailed more in the Our People section on page 33.  The 
Board is confident that there are robust processes and practices in place within the Group to promote our values and protect the 
interests of our team members and stakeholders.  

The UK Corporate Governance Code  
The UK 2018 UK Corporate Governance Code published by the Financial Reporting Council (the ‘2018 Code’) sets out standards of 
good  practice  in  relation  to:  board  leadership  and  company  purpose;  division  of  responsibilities;  composition,  succession  and 

50 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
evaluation; audit, risk and internal control; and remuneration.  The 2018 Code is available from the Financial Reporting Council’s 
website: www.frc.org.uk.  

Throughout the financial year and to the date of this report, the Company has complied with all Provisions of the Code, with the 
exception  of  the  following:  Provision  5  –  Engagement  with  the  workforce  Sharon  Baylay  was  appointed  as  the  designated  Non-
Executive Director for workforce engagement in March 2019.  The Company was therefore not compliant with Provision 5 in February 
2019.  Further information regarding the Board’s engagement with the workforce can be found on page 13. Provision 38 – Pensions.  
In addition, the appointment of David Bernstein as Executive Chairman on 4 March 2019 until his resignation on 10 December 2019.  
During the year, the Remuneration Committee considered the pension arrangements in place for the Executive Directors and how 
these compare to the wider workforce.  The Committee has agreed that any new Executive Director hire will have pension benefits 
in line with wider workforce and will review the approach for incumbent Executive Directors as part of the review of the Remuneration 
Policy  (which  will  be  submitted  to  shareholders  for  approval  at  the 2020  AGM).    Further  information  can  be  found  in the  Annual 
remuneration statement on page 67.  

This section describes how the Board has applied the Principles of the Code. 

Board leadership, company purpose and goal  

Purpose and culture  
The Board is collectively responsible for the long-term success of the Company and for delivering value to shareholders.  The Board 
provides  strategic  leadership and effective oversight  of  the Group’s  operations, either  directly or  through  the  work of its  principal 
Committees.  It has ultimate responsibility for the oversight and monitoring of the Group’s governance, principal risks and control 
framework.  Further information regarding the Group’s internal financial control and risk management systems can be found in the 
Audit & Risk Committee Report on page 57.  

The Board’s primary focus is to support and further the Group’s purpose which is to ‘Love a life less ordinary’ and its goal to be the 
most engaging global British lifestyle brand.  The Board establishes the Group’s purpose, goal, values and strategy.  There is an 
ongoing review of the Group’s values and culture to ensure they remain appropriate and valid.  It anticipates the outcome of that 
review to be clarified during the year ahead.  The Board also reviews financial and operational performance, risk management and 
appetite, the Group’s capital structure and plans proposed by management to implement agreed strategy.  The Board ensures that 
sufficient resources are available to meet the objectives set. In light of the recent asset review, in particular the sale and leaseback 
of the Head Office and the equity raise the Board has carefully considered the need for an appropriate debt structure and liquidity 
during the year to ensure the long-term success of the business.   

During the year, the Board considered the results of a wide-ranging listening group sessions with the Group team members which 
was implemented after the people and policies investigation.  The results of the listening groups were reported to the Board by an 
independent consultant, IPA.  The listening groups provided an opportunity for employees to give feedback about the business to 
IPA in 18 group sessions with people from across all parts of the business.  The Board noted that engagement levels remained high 
and, despite the events and uncertainty of the year, the Group’s culture remained strong and closely aligned to the Group’s purpose 
and mission.  However, it also highlighted a number of areas for improvement not least in the ways of working to ensure all areas 
were aligned and working together in a unified approach.  Following the listening groups the Board moved to establish the Fresh 
Eyes employee forums with elected representatives participating in these forums from across the business.  The Chair led on the 
listening groups as the Non-Executive Director for workforce engagement and will also receive feedback on the Fresh Eyes forum at 
a Group level.  The Executive board also received workplace training from Lewis Silkin to ensure that the Executive team always act 
with integrity, lead by example and promote our desired culture. We also revisited certain policies and undertook mandatory training 
for everyone in those new policies. Further information regarding the Board’s engagement with the team members is set out page 
14.  

Stakeholder engagement  
As part of decision-making processes, the Board considers the interests of shareholders, key stakeholders and wider society. Further 
information regarding the Board’s stakeholder engagement activities can be found in the stakeholder engagement statement set out 
on pages 13 to 14 of the Strategic Report and in the ‘communication with shareholders’ section on page 56. Further information 
regarding the Board’s activities during the year, including examples of how it considered the interests of stakeholders, is provided on 
page 13 and page 55. Details on the Group Ethics & Sustainability can be found on page 27 which helps the business in understanding 
its impact and how the business can contribute to wider society.       

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Workforce policies and practices  
The Board keeps workforce policies and practices under review to ensure they are consistent with the Group’s values and support 
the long-term sustainable success of the Group. During the year, the Board reviewed and endorsed the revised policies and practices 
and details are set out on page 35 which include a whistle blower hotline. During the year, an update on the Group’s ethics and 
sustainability was provided details of which are set out on page 27. The Board has ultimate responsibility for the Group’s confidential 
reporting  facility  and  there  is  a  process  in  place  for  promptly  escalating  significant  reports.    The  Remuneration  Committee  is 
responsible for reviewing workforce remuneration and related policies and the alignment of incentives with culture. Further information 
regarding the Remuneration Committee’s review in the year can be found on page 67. 

Division of responsibilities  

Board Composition 
The Board currently comprises the Acting Chair, Chief Executive, Chief Financial Officer, a Senior Independent Director and two 
independent Non-Executive Directors. Biographies of these Directors and resignations from the Board appear on pages 49 to 50. 
The Board is of the view that its current membership and recent appointments provides an appropriate balance across a range of 
skills, experience, independence and knowledge, which enables it to discharge its responsibilities effectively. Further details of each 
Director’s skills and experience can be found in their biographies on page 49 to 50. The Board allows sufficient time for all directors 
present  to express  an opinion,  meet  regularly  and  in addition  the  Non-Executive  Directors  meet  with  the  Chief  Executive  Officer 
present. The Board announced the appointment of John Barton as a new Chairman on 22 April 2020 and he will join the Company 
on 1 July 2020. The Board also announced the appointment of David Wolffe as Chief Financial Officer on 18 May 2020. 

Chair of the Board  
The Chair leads the Board and is responsible for ensuring its overall effectiveness. The Acting Chair was considered independent on 
appointment, continues to demonstrate objective judgment and promotes a culture of openness and constructive debate. She works 
with  the  Chief  Executive  Officer  and  the  Company  Secretary  to  ensure  that  all  Directors  receive,  timely  and  clear  information. 
Throughout the term of appointment during the year, the Acting Chair worked closely with the Senior Independent Director and the 
Non-Executive  Directors.  A  part  of  each  Board meeting  is reserved  for  a meeting  of  the  Chair  and  the  Non-Executive  Directors, 
without executive management present.  

Chief Executive Officer  
The Chief Executive Officer is responsible for the day-to-day leadership of the business. She is supported in this role by the Executive 
board. The Acting Chair and the Chief Executive Officer work closely together to set the Board’s agenda.  

Chief Financial Officer 
The  Chief  Financial  Officer  is  responsible  for  the  financial  governance  of  the  Group  and  business  providing  regular  and  timely 
information and reports to the Board to enable them to understand the business performance and performance to plans. He reports 
to the Chief Executive Officer. 

Senior Independent Director  
The Senior Independent Director, acts as a sounding board for the Chair and can act as an intermediary for the other Directors and 
shareholders when required. She also leads the other Non-Executive Directors in the annual performance evaluation of the Chair. 
She provides an alternative point of contact for shareholders on matters where the usual channels of communication are deemed 
inappropriate.  

Board balance and independence  
There is a clear division of responsibilities between the leadership of the Board and executive leadership of the business. The roles 
of Chair, Chief Executive Officer, Chief Financial Officer and Senior Independent Director are clearly separated and set out in writing. 
Their division of responsibilities, plus the matters reserved for the Board and the terms of reference for each principal Committee, 
ensure  that  no  single  individual  can  have  unfettered  powers  of  decision-making.  All  Non-Executive  Directors  are  considered 
independent in accordance with Provision 10 of the 2018 Code. Details of the Board’s composition and the biographical details for 
each of the Directors, setting out the skills and expertise they bring to the Board, are set out on pages 49 to 50. At its meeting in 
February  2020,  the  Board  considered  the  independence  of  each  of  the  Non-Executive  Directors  and  determined  that  all  remain 
independent of management and free from any relationship that could interfere with their judgment. The Non-Executive Directors 
bring an external perspective to Board discussion. The Company has benefited from the broad range of skills and experience which 
the Non-Executive Directors provide from different businesses and fields, including the financial, retail, marketing and other business 
sectors. They offer specialist advice, constructive challenge and strategic guidance to the Chief Executive Officer and wider executive 

52 of 171 

 
 
 
 
 
  
  
 
 
 
 
 
team  as  well  as  holding  them  to  account.  Throughout  the  year,  they  have  helped  to  shape  the  Group’s strategy,  scrutinized  the 
performance of management, agreed goals and objectives, and monitored the Group’s risk profile and reporting of performance.   

The  Board  considers  Non-Executive  Directors  Andrew  Jennings,  Helena  Feltham  and  Jon  Kempster  to  be  independent  for  the 
purposes of the Code. This is reviewed annually as part of the annual review and the Board keeps a record of the terms of service 
of the Chair and non-executive directors to ensure that they continue to meet the requirements of the Code. The Acting Chair was 
considered independent on appointment.  

Board processes and the role of the Company Secretary  
The Company Secretary ensures that the Board receives appropriate and timely information and provides advice and support to the 
Chair, Board and senior management on regulatory and governance matters.  All Directors have access to the Board portal, which 
is used to distribute Board and Committee materials, governance materials and analysts’ notes.  Board meetings are scheduled well 
in advance. Where it is necessary to call meetings at short notice, efforts are made to find suitable times when all Directors can 
attend; where this is not possible, Directors are provided with briefing materials and can discuss any agenda item with the Chair of 
the Board, Chief Executive Officer or relevant Committee Chair. All Directors have direct access to the advice and services of the 
Company Secretary. Directors may also obtain independent professional advice as required at the Company’s expense.  

Time commitment  
The letters of appointment for the Chair and Non-Executive Directors state the expected time commitment to fulfil their roles. The 
Chair  and  Non-Executive  Directors  are  expected  to  set  aside  sufficient  time  to  prepare  for  meetings.  Directors  provide  the  time 
commitment required of them to prepare and attend board meetings and additional ad-hoc meetings that take place during the year. 
The Board is therefore satisfied that all Directors continue to devote sufficient time to discharge their duties effectively.  

Composition, succession and evaluation  
Appointment  and  re-appointment  of  Directors  There  is  a  formal,  rigorous  and  transparent  procedure  for  the  appointment  of  new 
Directors. The process for new appointments is led by the Nomination Committee, which makes its recommendations to the Board. 
In accordance with Provision 18 of the 2018 Code, all Directors will stand for re-appointment at the forthcoming Annual General 
Meeting (the ‘2020 AGM’). The Notice of 2020 AGM will include a biography for each Director setting out the skills they bring to the 
Board  and  why  their  contribution  is,  and  continues  to  be,  important  to  the  long-term  success  of  the  Group.  Further  information 
regarding the process for the appointment of Non-Executive Directors can be found in the Nomination Committee Report on pages 
62 to 66.  

Succession planning and diversity  
The Nomination Committee is responsible for developing and overseeing the succession plans for the Board and senior management 
and, as part of this review, takes consideration of the length of service of each Director. The Committee also considers the skills and 
experience  of  each  of  the  Directors  and  maintains  a  skills  matrix.  Appointments  and  succession  plans  are  based  on  merit  and 
objective criteria and, within this context, are intended to promote diversity. Further information regarding the review of succession 
planning and diversity and inclusion in 2019 can be found in the Nomination Committee Report.  

Audit, risk and internal control  
Further information about the role and work of the Audit & Risk Committee is set out in the Audit & Risk Committee Report on pages 
57  to  61.  Further  information  regarding  the  Group’s  approach  to  risk  management,  including  the  management  of  principal  and 
emerging risks can be found on pages 38 to 44.  
Remuneration  

Further information  about  our  approach  to  remuneration  and  the  role  and  work  of  the  Remuneration  Committee  is  set out  in  the 
Directors’ Remuneration Report on pages 67 to 94. 

Board Operation 
The Board meets regularly throughout the year. It considers, with the support of the Board Committees and the Executive Committee, 
all issues relating to its purpose, values and the strategy, direction and future development of the Group. The Board has a schedule 
of matters reserved to it for decision that is regularly updated. These include decisions on the Group’s strategy, financial budgets, 
major capital expenditure and transactions, appointment of territorial and product licence partners, store openings, dividend policy, 
Group  bonus  and  risk  profile.  The  requirement  for  Board  approval  on  these  matters  is  understood  and  communicated  widely 
throughout the Group. The Non-Executive Directors also have sufficient time to meet with the Chair separately during the year. In 
addition, the Non-Executive Directors meet without the Chair present to appraise the Chair’s performance. 

53 of 171 

 
 
 
 
 
 
 
 
 
 
  
 
 
Operational decision making, operational performance and the formulation of strategic proposals to the Board are controlled by the 
Group’s  Executive  Committee,  which  is  comprised  of  the  Board  of  Directors  of  No  Ordinary  Designer  Label  Limited  (one  of  the 
Group’s operating subsidiaries) together with relevant heads of department as required. 

The Executive Committee meets regularly throughout the year. 

In addition to the Committees set out above, the Board established three working groups in the period to act as sub-committees. One 
sub-committee was established to facilitate HSF’s investigation. The then Audit Committee established a second sub-committee to 
act as a Brexit working group to review the impact of the UK’s withdrawal from the European Union on the business. Lastly, a further 
sub-committee of the Board was established to consider the stock inventory investigation. 

The Company maintains an appropriate level of Director and Officer liability insurance cover and, through the Articles of Association 
and Directors’ terms of appointment, has agreed to indemnify the Directors against certain liabilities to third parties and costs and 
expenses incurred as a result of holding office as a Director. Indemnities are in place for directors who ceased to be in office during 
the year. Save for such indemnity provisions in the Company’s Articles of Association and in the Directors’ terms of appointment 
(which were in force for the benefit of all directors in office throughout the period and remain in force at the date of this report), there 
are no qualifying third-party indemnity provisions in force. 

Board Evaluation 
Following amendments to the UK’s Corporate Governance Code, the Board has assessed its composition and a number of changes 
have been made during the year, particularly with regard to the length of tenure. The Board took steps in relation to its Nomination 
Committee to ensure its ongoing compliance with the Code and updated its terms of reference.  

The board also undertook externally facilitated evaluation of the Board and Committees’ effectiveness with support from Dominic 
Schofield  of  Korn  Ferry,  an  independent  external  adviser,  who  also  provided  recruitment  consultancy  services  but  with  no  other 
connection to the Company, in this financial period. Further details of Korn Ferry’s connection with the Company, and how the review 
was conducted, are described in the Nomination Committee’s report on page 62. 

There had been an external Board evaluation concluded at the end of 2018 that had concluded the Board was working well with an 
engaged management team and Non-Executive Directors who were regarded as being conscientious. Given the on-going recruitment 
of a new Chair and the significant challenges during the year it was felt appropriate to review again and to reflect of the future strategic 
and cultural needs of the board. Korn Ferry have made a number of recommendations to the Board some of which have been adopted 
with immediate effect and others are slightly longer term and being implemented but mindful of the on-going recruitment of a new 
Chairman.  An  area  of  focus  for  the  Non-Executive  Directors  was  to  continue  to  enhance  Board  engagement  with  the  Executive 
Committee and building on steps taken within the current period in relation to the existing long-term succession planning throughout 
the Group. To this end the Non-Executive directors have spent a significant amount of time in the Group Head Office meeting with 
the executive team and each other outside of formal board meetings to greater understand the business and support the strategic 
54 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
challenges faced during the year. 

Board Agenda in 2019/20 and section 172 
The following section offers some insight into how the Board uses its meetings as mechanisms for discharging its duties under s.172 
of the Companies Act 2006, including the variety of matters it discussed and debated during the year and the key stakeholder groups 
that were central to those discussions. 

Each Board meeting follows a carefully tailored agenda agreed in advance by the Chairman, CEO and Company Secretary. A typical 
meeting will comprise reports on current trading and financial performance from the CEO and CFO, legal and governance updates, 
a review of the strategic transformation programmes and detailed presentations on area of particular strategic importance. Details of 
the Directors’ attendance at the scheduled meetings that took place during the year can be found on page 56. Whilst during the year 
the Board held 10 scheduled meetings, there were in addition further Board meetings and discussions regarding the investigations 
referred to above and changes in directors amongst other topics of discussion. 

Company Performance 

• 

• 

• 

trading updates were provided at each board meeting with analysis about the performance and actions and decisions to 
improve on trends 
The Board carefully considered plans for the Far East region and in particular plans for converting the existing business in 
China to a joint venture and also a licence arrangement in Japan.  
The trading director attended board meetings in the year to provide further insight and analysis to performance and risks 
together with agreed plans 

•  Store appraisals of existing locations were provided to the Board as part of the trading review and the Board also considered 

• 

possible new locations to open retail stores including Madrid and South Africa 
The  Board  received  regular  updates  on  eCommerce  given  the  growth  opportunity  and  in  particular  an  over  view  of  the 
development  plans for eCommerce including  the  launch  of  ship  from store  and  new  customer  relationship  management 
tools.   

Financial Updates 

• 
The budget for the year was discussed and agreed by the Board 
• 
The subsequent performance against plan and against budget was provided at each Board meeting 
•  Stock review formed a large part of the board discussions in light of the announcements about inventory.  
• 

Flowing from the inventory investigation the board also agreed to a full review of controls within the company to ensure 
tighter approval processes and controls. 

•  Cash flow and dividend decisions were discussed in detail in particular the decision not to declare a final dividend for the 

year. 

•  Review of feedback from the FRC about the provision of non-audit services, 
• 

The Board undertook a review of procurement costs of goods not for resale and costs savings where identified and action 
along with the agreed recruitment to support this activity 
The Board was provided with regular updates from the Audit & Risk Committee and in particular during the year, the growing 
concern and risk of a no deal Brexit  

• 

•  An update is provided to the Board at each meeting where any incidents or relevant health & safety can be discussed. This 
included  concern  about  a  shop  fixture  that  was  investigated  and  subsequently  found  to  be  safe.  A  review  was  also 
undertaken of process at the Group warehouse to understand how risk was managed. 
The Board undertook a refinance of the Group bank facilities in the year and approved the proposed new arrangements. 

• 

Committee Updates 
The Chairs of the Audit, Remuneration and Nomination Committees updated the Board on the proceedings of those meetings at each 
Board meeting, including key discussion points and areas of particular concern including reviews of the remuneration policy, key 
recruitments undertaken during the year and investigations undertaken. 

Governance and Legal 

•  Board succession and diversity was discussed, considered and actions agreed 
•  Reviewed and approved the Annual Report and Accounts, Notice of AGM, Modern Slavery Statement, Gender Pay Gap 

and the half and full year results announcements. 

•  Reviewed matters raised at the Annual General Meeting and subsequently obtained shareholder approval for not posting 

the accounts to all shareholders unless requested  

•  Board development continued including time also with the executive team and other senior management in the Group for 

greater involvement and understanding of the business. 

•  Group  team  member  practices  and  policies  were  agreed  by  the  board  following  the  HSF  report.  A  mandatory  training 

programme was rolled out to explain the changes to all team members.  

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Strategic Updates 

• 

The delayed government decisions around Brexit resulted in significant Board discussion over the impact of a no deal exit 
and how to maintain continuity of operations. Detailed plans were proposed and put into readiness should they have been 
required.  

•  Sale  and  leaseback  of  our  Head  Office,  which  has  now  been  announced,  was  reviewed  and  agreed  by  the  Board  for 

• 
• 
• 

negotiation and action during the year. 
The equity raise was discussed in detail and regularly by the Board with more details on page 7 and page 12. 
Transformation plans for the Group were discussed and are described in more detail in the CEO report on pages 10 to 12. 
Following the HSF investigation Programme 15 was established to implement the recommendations on people practices 
and policies. The Board received regular updates on the programme of action, made various recommended improvements 
and  ensured  it  was  actioned.  The  Board  now  received  monthly  updates  on  whistleblowing  reporting  and  more  detailed 
monthly people updates 

Board and Committee Attendance 
The table below details the number of Board and Committee meetings held during the period and the attendance record of each 
Director. 

Number of meetings held 
Lindsay Page1 
David Bernstein CBE2 
Ron Stewart4 
Andrew Jennings 
Jennifer Roebuck 5 
Sharon Baylay 
Rachel Osborne3 

Jon Kempster 7 
Helena Feltham 6 

Board 
Meetings 
10 
9 
9 
9 
10 
10 
10 
2 

1 

8 

Audit 
Committee 
3 
- 
- 
3 
3 
3 
3 
- 

- 

- 

Remuneration 
Committee 
10 
- 
2 
9 
10 
- 
9 
- 

- 

1 

Nomination 
Committee  
10 
- 
- 
- 
8 
10 
10 
- 

- 

1 

1 Lindsay Page resigned from the Board on 10 December 2019. 

2 On 4 March 2019 David Bernstein was appointed as Executive Chairman and therefore no longer served on the Remuneration Committee. David resigned from the Board 10 December 2019. 
3 Rachel Osborne was appointed to the Board on 11 November 2019. 

4 Ron Stewart resigned on 17 December 2019 

5 Jennifer Roebuck resigned and left the board on 1 April 2020 

6 Helena Feltham was appointed to the board on 1 May 2019  

7 Jon Kempster joined the board on 17 December 2019 

Communication with Shareholders 
The  Group  attaches  considerable importance  to the effectiveness  of its  communication with  its shareholders.  The  full  report  and 
accounts are sent to all shareholders via their expressed preference of digital or hard copy and further copies are distributed to others 
with potential interest in the Group’s performance. 

Led by the acting Chair and Chief Executive Officer the Group seeks to build on a mutual understanding of objectives between the 
Company and its institutional shareholders. The Board will continue to have active dialogue and also to communicate by making 
general presentations after the interim and preliminary results; meeting shareholders and potential investors to discuss long-term 
issues  and  gathering  feedback;  and  communicating  regularly  throughout  the  year  via  its  investor  relations  programme.  All 
shareholders have access to these presentations, as well as to the Annual Report and Accounts and to other information about the 
Company  through  the  investor  relations  website  at  www.tedbakerplc.com.  Shareholders  may  also  attend  the  Company’s  Annual 
General Meeting at which they have the opportunity to ask questions. 

Non-Executive Directors are kept informed of the views of shareholders by the Chair and Chief Executive and are provided with 
independent feedback from investor meetings. 

Conflicts of Interest 
The Company’s Articles of Association take account of certain provisions of the Companies Act 2006 relating to Directors’ conflicts 
of interest. These provisions permit the Board to consider, and if thought fit, to authorise situations where a Director has an interest 
that conflicts, or may possibly conflict, with the interests of the Company. The Board has adopted procedures for the approval of such 
conflicts. The Board’s powers to authorise conflicts are operating effectively and the procedures are being followed. During the period, 
no situational conflicts of interest were disclosed by the Directors. 

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Audit & Risk Committee Report 

Dear Shareholder, 

The role of the Audit & Risk Committee is to monitor the integrity of the Group’s financial statements and reporting responsibilities 
and to maintain its internal control and compliance procedures. 

Audit & Risk Committee Membership 

I joined the Group on 17 December 2019 and took up the position of the Audit & Risk Committee Chair. The previous chair Ron 
Stewart resigned from his roles as Chairman of the Audit Committee and Non-Executive Director of the Board on 17 December 2019. 
During the period, the other members were Andrew Jennings for the entire period, Sharon Baylay until 10 December 2019 while 
Helena  Feltham  joined  the  Committee  on  10  December  2019.  Jennifer  Roebuck stood  down  from  the  committee  on  29  January 
2020 prior to her taking up a full time executive role as Chief Customer Officer in April 2020. 

The expertise of the Audit & Risk Committee members is considered as part of the annual review of the Committee's effectiveness. 
The Board is satisfied that the Committee possesses recent and relevant financial experience, sectoral competence and appropriate 
levels of independence, and that its members offer a depth of financial and commercial experience across various industries. 

The terms of reference for the Audit & Risk Committee are available on the Company’s website, www.tedbakerplc.com. 

Immediate priorities 

On joining the Group in December 2019, there were two very obvious challenges facing the Group and both required immediate 
action from the Group and oversight by the Audit & Risk Committee.  

Firstly, in early December 2019 the Group announced that it believed the stock to be overvalued in the prior year end balance sheet 
(January 2019) and a quantum of £20-25m was referred to. The wider Board had acted swiftly and had engaged the assistance of 
Deloitte  and  Freshfields  to  carry  out  an  independent  investigation  into  the  overstatement.  From  the  Audit  &  Risk  Committee 
perspective, the oversight and understanding of this was extremely important. Further details on the Deloitte investigation can be 
found within the Chair’s Statement on page 4 and within Note 1(y) to the Financial Statements on pages 131 to 133. 

Secondly, it was apparent that following a refinancing exercise completed in September 2019, subsequent trading updates highlighted 
that the basis of the Group performance used in agreeing the refinancing were no longer appropriate. The Group was having to work 
with its banking partners and other stakeholders to look at a capital and financing structure that was more aligned to the underlying 
performance of the Group.  

In addition to the above two priorities, the Group had experienced a challenging year from a trading perspective, seen many Director 
changes, and then as the year was drawing to a close the Group felt the initial impact of COVID-19 on the supply chain. The latter 
obviously escalated into a full-blown crisis and for the Ted Baker accounts for the year ended 25 January 2020 it is a non-adjusting 
post balance sheet event. It is however a theme that has heavily influenced the activities of the Group post year end and has increased 
the  focus  the  Group  already  had  on  the  going  concern  concept  and  ensuring  the  Group  can  survive  through  to  the  end  of  the 
pandemic. 

An associated issue with this is the need for the Audit & Risk Committee and the Board to be comfortable that the system of internal 
controls and procedures have operated satisfactorily throughout the period. One thing that can be stated with certainty is the change 
of personnel and departures at various levels through the finance team have not provided a continuity across all levels that allows 
the newest members of the team to have that continuous insight and knowledge. The misstatement of stock also raises concerns 
over the effectiveness of the overall control environment operating throughout the period under review.  

The above highlights the series of challenges facing the Ted Baker Board and the Audit & Risk Committee from exercising its duties 
to all our stakeholders. We have expended a lot of effort alongside the hard work and determination of the Committee, the Board and 
most importantly the wider workforce. Below I have addressed each of these points from an action and conclusion perspective. 

Stock misstatement – As stated above we have utilised experts in forensic accounting from Deloitte LLP. They finalised their report 
in January and we have as part of the year end accounts been through each of the categories identified and applied the rules from 
IAS 8 and allocated the amounts to the relevant year. Further details on this investigation can be found within the Chair’s Statement 
on page 4 and within Note 1(y) to the Financial Statements on page 131 to 133. The stock issue highlighted adjustments required to 
the valuation methodology which had been used and existence issues. As part of the work performed and with the assistance of 
Deloitte the finance team have formulated a revised methodology which will prevent these matters arising again. This will be a key 
focus in the current year to make sure that the controls, checks, reconciliations and stocktakes are performed regularly and action 
taken to measure adjustments in order to prevent any re occurrence.  We have also shared the report with the Financial Reporting 
Council (FRC), the Financial Conduct Authority (FCA) and the Serious Fraud Office (SFO).  We will work with the regulatory authorities 
if they have further enquiries and demands related this.  

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Refinance/recapitalisation – the Group has been very focused on the immediate issue it faced following the deterioration in the trading 
performance that gave rise to the numerous trading updates in the year. The underlying trading performance was not consistent with 
the cash generative capabilities needed to service the debt levels which were subject to the refinance in September 2019. The Board 
and  most  importantly  the  new  Executive  team  headed  by  Rachel  Osborne  developed  a  strategy  to  address  these  immediate 
challenges but also to frame these actions within a longer-term strategy that you would have read about earlier in the CEO/Strategic 
review. The actions announced provide a way forward, including the sale of the Ugly Brown Building and the additional short term 
funding from our banking partners have both formed an integral part in getting to the overall solution of providing a capital structure 
that will allow the group to deliver the strategy, culminating in profitable growth and allowing all of our stakeholders to once again see 
Ted Baker prosper. The impact of COVID-19 has been explained elsewhere in this Annual Report but suffice to say that it layered up 
an additional challenge to an already difficult set of circumstances.  

Control environment - the Audit & Risk Committee and the newly formed finance team led by David Wolffe and Sam Vohra have 
been very thorough in their work to ensure that the year-end process of finalising the Group’s reported numbers has been conducted 
very thoroughly and supporting evidence for all aspects of the financial statements is thorough and satisfactory. In addition to the 
work that we have been able to do internally, a review of the Internal Control environment was commissioned and undertaken by 
Deloitte. This piece of work is a useful guide and reminder on the controls, checks and reconciliations that currently take place and 
how to improve these going forward so we can over the course of the current year improve the control environment with supporting 
documentation.  

Audit & Risk Committee Agenda 
This year, the Audit & Risk Committee met three times. In its meetings, it focused on the Group’s risk management, internal controls, 
tax, and external risk factors. 

1.  Risk Management 
The Audit & Risk Committee regularly reviews how the Board is managing the risks the Group is facing throughout the year. The 
Audit & Risk Committee is satisfied that the risk management process adopted by the Board was working in identifying the risks 
and  actions  required  but  as  stated  earlier  does  require  a  refresh  from  the  perspective  that  many  personnel  changes  have 
occurred and the organisation has been through some major changes. 

Internal Audit 

2. 
The Audit & Risk Committee considered the Group’s range of internal control systems, including completed reviews in relation 
to: 
•  Cyber security; 
• 
•  Anti-bribery and corruption. 

Joint ventures; and 

3.  Tax 
The Audit & Risk Committee has considered a range of tax matters including: 
• 
• 

the potential impact of any tax matters on the Group’s financial statements; 
the Group’s tax strategy; and the impact of Brexit on the Group’s tax strategy  

External Risk Factors 
As described in more detail in Principal Risks and Uncertainties set out on pages 36 to 46, the Audit & Risk Committee is responsible 
for reviewing the effectiveness of the Group’s system of risk management and internal controls.  

The Audit & Risk Committee has considered the possible impacts of Brexit and it has evaluated the analysis of the potential risks by 
our Brexit working group. These are set out on page 43 of this document.  

Meetings with senior management, internal audit and the external auditors, together with the regular circulation and review of board 
papers and financial information, have enabled the Audit & Risk Committee to discharge its duties and responsibilities. The Chair of 
the Audit & Risk Committee and partner responsible for the audit opinion at KPMG also had a number of one-to-one discussions 
between the Audit & Risk Committee Chair’s appointment and finalisation of the accounts.  

Significant Issues 
The Audit & Risk Committee received and reviewed reports from management and the external auditors setting out the significant 
issues in relation to the financial statements for the period which related to the carrying value of inventory, the carrying value of retail 
fixed assets (being leasehold improvements and fixtures and fittings together with the right of use asset recognised following the 
adoption of IFRS 16), the going concern and related viability concept and the overall control environment with specific focus on the 
ability of management override. 

These issues were discussed and challenged with management during the period outside of and at the Audit and Risk Committee to 
fully understand the methodology of the points of significant issues, received full details and were able to provide support and insight 

58 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
in making recommendations on the issues. They were also discussed with the external auditors at the conclusion of the audit of the 
financial statements for the period. 

1)  Carrying value of inventory is carried in the financial statements at the lower of cost and net realisable value. Sales in 
the fashion industry can be extremely volatile with consumer demand changing significantly based on current trends. 
As a result, there is a risk that the cost of inventory exceeds its net realisable value. In the current year, the valuation 
methodology was completely reviewed as part of the stock misstatement work. In addition, the new management have 
reviewed the adequacy and appropriateness of the inventory provision in relation to the net realisable aspects of the 
stock  as  it  ages.  Management  calculates  the  inventory  provision  on  the  basis  of  the  ageing  profile  of  what  is  in 
stock. Provisions are considered on a seasonal basis taking into consideration the various channels that are available 
to the Group to sell existing inventory and the estimated prices that can be achieved. Any changes to the prices that 
can be achieved could impact the provisions that are required to cover the risks associated with holding older season 
inventory. Adjustments are made where appropriate based on Directors’ knowledge and experience to calculate the 
appropriate inventory carrying values. 

2)  Carrying value of retail fixed assets (being leasehold improvements and fixtures and fittings and the right of use asset 

recognised through the adoption of IFRS 16) 

Retail fixed assets are identified for further impairment testing primarily on the basis of current and projected performance, 
with growth assumptions based on Directors’ knowledge and experience. Given the relative immaturity of the brand outside 
the UK, the payback period is typically longer and it is not uncommon for new stores to make losses in their start-up phase. 
Judgement is therefore applied by the Directors in assessing the trigger point for impairment, recognising that losses in the 
start-up phase are not always indicative of the future performance of a particular store. The future forecasts are inherently 
judgemental and the key sensitivity includes achieving the growth rates for a particular store and relevant to the specific 
market. A change in these assumptions will impact the future forecasts and management’s assessment of the profitability 
of  each  store. The  assumptions  are  continually  reviewed  against  current  trading  performance  and  external  factors  that 
impact the fashion industry and consumer demand for specific regions, including for example macro-economic conditions 
that may impact consumer spending patterns and tourism. The Directors use their knowledge of the fashion industry and 
experience built over many years to set and monitor the assumptions included within the forecasts. 

3)  Going concern 
The Group has organised a strategy to deliver an improved capital structure to enable the Group to trade satisfactorily. If 
these actions and plans are delivered, then the Group will be better placed to continue the delivery of the strategy that the 
new Executive team have prepared. Further details can be found within the Principal Risks and Uncertainties section on 
page 36. 

4)  Control Environment 
Management confirmed to the Audit & Risk Committee that it was not aware of any material misstatements or immaterial 
misstatements made intentionally to achieve a particular presentation. In addition, Management, have provided the Audit & 
Risk Committee with confidence that through the year end accounts preparation and the review of the control environment 
aided by the Deloitte report that the control environment is adequate but can be improved which as stated above will be a 
focus for the current year.  The external auditors reported to the Audit & Risk Committee the misstatements that they had 
found in the course of their work and no material amounts remain unadjusted.  

After reviewing and challenging the presentations and reports from management and consulting where necessary with the external 
auditors, the Audit & Risk Committee is satisfied that the financial statements appropriately address the critical judgements and key 
estimates  (both  in  respect  to  the  amounts  reported  and  the  disclosures).  The  Audit  &  Risk  Committee  is  also  satisfied  that  the 
significant assumptions used for determining the value of assets and liabilities have been appropriately scrutinised, challenged and 
are sufficiently robust. 

Tax Governance Framework 
The Finance Director is responsible for the Group’s tax policy which is implemented with the assistance of the senior finance and 
Group tax team. This is reviewed on an ongoing basis as part of the regular financial planning cycle. In addition, the Group’s tax 
status is reported regularly to the Board and Audit & Risk Committee. The Audit & Risk Committee is responsible for monitoring all 
significant tax matters including the Group’s tax policy. 

In accordance with the measures announced in Finance Act 2016, Ted Baker has published on its website details of the Group’s tax 
strategy  as  it  relates  to  or  affects  UK  taxation.  The  Group’s  tax  strategy  is  available  on  the  Company’s  website  at 
http://www.tedbakerplc.com/investor-relations/tax-strategy. 

External Audit 
The Audit & Risk Committee considers the reappointment of the external auditors each year and assesses their independence on an 
ongoing basis. KPMG have been the Company’s external auditors since 2001, with a competitive audit tender process last carried 
out in 2012. Following a competitive tender process, the Audit & Risk Committee has recommended to the Board that it intends to 
appoint BDO as auditor to the Company.  Accordingly, KPMG LLP will not be seeking reappointment at the forthcoming AGM. 

The  Audit  &  Risk  Committee  continues  to  be  of  the  opinion  that  KPMG  are  independent.  KPMG  have  demonstrated  their 
independence through their continued professional scepticism and challenging of management. The Audit & Risk Committee also 

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rely on KPMG’s own policies and reviews of independence in reaching its conclusion. The level of non-audit fees is also an indicator 
of independence and further details are set out below.  

The Audit & Risk Committee oversees the Group’s relationship with the external auditors and makes recommendations to the Board 
in relation to their appointment, reappointment and removal and approves their remuneration and terms of engagement. The Board 
and Audit & Risk Committee also review the independence of the external auditors and consider the engagement of the external 
auditors to supply non-audit services. 

The Company has adopted a formal policy on the supply of non-audit services by the external auditors. They may only provide such 
services on condition that such advice does not conflict with their statutory responsibilities and ethical guidance. The Audit & Risk 
Committee Chairman’s pre-approval is required before the Company uses non-audit services. Where fees are expected to be above 
£50,000, this requires approval from the Audit & Risk Committee Chairman and one other member of the Audit & Risk Committee. 
The aggregate spend is also reviewed by the Audit & Risk Committee on an annual basis. Details of the auditors’ remuneration for 
audit and non-audit fees are disclosed on page 136 in the Financial Statements for the period. The Company was in compliance with 
the policy in the period. 

To assess the effectiveness of the external auditors, the Audit & Risk Committee reviewed: 

• 
• 
• 

the external auditors’ fulfilment of the agreed audit plan and variations from it; 
reports highlighting the major issues that arose during the course of the audit; and 
feedback from the businesses evaluating the performance of each assigned audit team. 

The Audit & Risk Committee held meetings with the external auditors before each Audit & Risk Committee meeting to review key 
issues within their scope of interest and responsibility. To fulfil its responsibility for oversight of the external audit process, the Audit 
& Risk Committee reviewed: 

• 

• 
• 
• 
• 
• 
• 

the  terms,  areas  of  responsibility,  associated  duties  and  scope  of  the  audit  as  set  out  in  the  external  auditors’ 
engagement letter for the forthcoming year; 
the external auditors’ overall work plan for the forthcoming year; 
the external auditors’ fee proposal; 
the major issues that arose during the course of the audit and their resolution; 
key accounting and audit judgements; 
the level of errors identified during the audit; and 
recommendations made by the external auditors in their management letters and the adequacy of management’s 
response. 

Internal Audit 
The Audit & Risk Committee also oversees the Group’s internal audit function, including its role, mandate and audit plan. Certain 
internal audit functions were outsourced to PwC. On joining the Group and as Chairman of the Audit & Risk Committee it was decided 
to review the function, agenda and scope of the Internal Audit function and the Audit & Risk Committee. With the many challenges 
facing  the  Group  it  was  decided  that  temporarily  the  key  focus  of  the  Group  was  the  recapitalisation  effort  and  that  there  was 
temporarily insufficient resource to fulfil the outstanding internal audit work programme.  

The stock misstatement meant there was a significant focus on this very important and material balance. The work undertaken by 
the finance team in support of the independent Deloitte investigation work which was also subsequently subjected to audit by KPMG 
as part of their year-end audit has been very important. It has usurped any internal audit work that was envisaged to have occurred 
in the last quarter of the financial year and has provided an invaluable assessment of the most material item in the Group balance 
sheet.  

We will restart the very important internal audit function following the completion of the year end, together with a newly reconstituted 
risk committee. One major piece of work will be to look at the recommendations and actions arising from the Deloitte review of the 
internal control environment and to make sure they are enacted and in place in a timely basis.  

The  focus  of  the  internal  audit  is  influenced  by  the  risks,  controls  and  management  action  plans  identified  by  the  Audit  &  Risk 
Committee, which are presented to the Board by the Finance Director at regular intervals. The Audit & Risk Committee assesses the 
findings of the Audit & Risk Committee and tasks the internal audit with investigating how the Group has responded to them. The 
Audit & Risk Committee approves the scope of the internal audit function (permitting for this to change in order to remain abreast of 
any new developments encountered by the Group) and challenges its conclusions. When appointing the Internal Audit team, the 
Audit & Risk Committee satisfied itself that the people assigned to it have the necessary experience and expertise to effectively fulfil 
their role. The performance of internal audit is evaluated according not only to the risks it identifies but also to the proposals it offers 
to remedy those risks. 

Whistle Blowing 
The Audit & Risk Committee is responsible for the review of the Company’s procedures for responding to the allegations of whistle 
60 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
blowers and the arrangements by which staff may, raise concerns in confidence. Any reports made to this service can be anonymous, 
if the whistle blower so elects, and will be sent to the Group’s General Counsel and a member of the Non-Executive team which is 
reported to the Board at the subsequent board meeting. It is hoped that this service will encourage individuals to speak out without 
fear of reprisal.  

Jon Kempster 
Chairman of the Audit & Risk Committee 
1 June 2020 

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Nomination Committee Report 

Dear Shareholder,
I am pleased to be able to take this opportunity as Chair of the Nomination Committee to share with you the important work which 
has been carried out during the year, and our plans for the coming year. 

I took over from Sharon Baylay as Chair of the Nomination Committee in December 2019, and throughout both our tenures as Chair, 
succession planning has been a key area of focus for the Nomination Committee. This has enabled us to embrace the opportunity 
and change presented through the implementation of the Company’s transformation strategy. 

During  the  year,  both the  Nomination  Committee  and  the  Board  have  closely  reflected  upon  the  leadership  needs  of  the  Group, 
together with the skills, knowledge, independence and experience needed from the Board and Senior Management.  

The Nomination Committee is focused on the need to build a well-structured Board, with the size and composition that brings diversity 
of  expertise,  skills,  experience,  background,  perspectives,  and  independence  of  thought  and  actions.  In  this  regard,  we  inform 
ourselves with the perspective of our customers, employees, shareholders and wider stakeholders. For more detail, please refer to 
the strategic report, which explains how the Company’s Directors have had regard to wider stakeholder needs when performing their 
duties under s172 of the Companies Act 2006. 

The Nomination Committee oversaw a number of significant changes to the Board and Senior Management team over the year, 
requiring them to meet on ten occasions.  

The role of the Nomination Committee 
The role of the Nomination Committee at Ted Baker Plc is to establish a framework for appointments of three specific groups of 
people:  Non-Executive  Directors,  Executive  Directors,  and Senior  Management  (defined as,  the  first  layer  of  management  below 
Board  level,  including  the  company  secretary).  In  addition,  the  Nomination  Committee  oversee  the  development  of  a  diverse 
pipeline for succession to the Board and Senior Management roles.

To  achieve  this,  the  Nomination  Committee  regularly  reviews  the  structure,  size,  diversity  and  composition  (including  the  skills, 
knowledge, independence and experience) required of the Board compared to its current position and makes recommendations to 
the Board with regard to any changes. The Nomination Committee considers succession planning for Directors and other Senior 
Management in the course of its work, taking into account the challenges and opportunities facing the Company, and the skills and 
expertise needed on the Board and for Senior Management positions in the future. 

The terms of reference for the Nomination Committee are available on the Company’s website, www.tedbakerplc.com. 

Process for Appointments 
For  Non-Executive  Director  roles,  Executive  Director  roles and  Senior  Management  positions;  the  Committee  leads the  following 
process for appointments in conjunction with the Chief Executive Officer.  

The Nomination Committee agree on: 
• 

specification for the role and potential areas to inform the search including current balance of skills and experience on the Board, 
this is used to prepare a skills matrix. 
the search agency to support the appointment. A search agency will normally be used for the appointment of the Chair and Non-
Executive Directors. Different agencies may be used depending on the role specification.  
the structure of the interview process. 
a list of interviewers, potentially differentiated by the type of interview, and at what stage of the process the interviewer will be 
required. 
referencing requirements and candidate checks.  
any shareholder consultation required. 
engagement with the Remuneration Committee.  

• 

• 
• 

• 
• 
• 

Once the above are agreed, a timetable for the appointment is approved and the process commences.  

The skills matrix described above is created for each role, be that a new role or to fill a vacancy. These skills matrices are considered 
together to inform succession planning for the Board and Senior Management. 

As set out in the Diversity section below, appointments will always be made on merit against objective criteria. The Board considers 
how these criteria can be applied to provide equality of opportunity for candidates from minority groups in relation to appointments 
made.  An  example  of  this  ongoing  consideration  is  the  Board’s  initiative  for  unconscious  bias  training.  You  can  read  about  this 
initiative in the Our People section on page 33. 

All Non-Executive Directors are advised of the time commitment considered necessary to enable them to fulfil their responsibilities 
prior to appointment. For the Chair of the Board, this is expected to be two days a week on average. For other Non-Executive Board 

62 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
members, the time commitment is expected to be 15 days a year. The Nomination Committee will also seek to understand any other 
significant commitments held by Non-Executive Director candidates to ensure there would be sufficient time for the Non-Executive 
Director to meet their Board responsibilities.  

For this financial year, all the Non-Executive Directors of the Company have put in significant extra hours above the expected time 
commitment in order to support the business in its transformation.  

In line with the recommendation of the 2018 Corporate Governance Code, all Directors will stand for re-election at the AGM. 

2019/20 – A Year in Review 
In  April  2019,  Herbert  Smith  Freehills  LLP  (HSF)  concluded  an  investigation  the  Board  had  commissioned  into  allegations  of 
misconduct by the former Chief Executive Officer, Mr Ray Kelvin, which resulted in the Board accepting Mr Kelvin’s resignation from 
the Company in March 2019. Sharon Baylay, as the most recently appointed independent Non-Executive Director was appointed by 
the  Board  to  be  the independent chair of the  investigation. As  a  result,  Sharon spent  a significant  amount  of  time  engaging  with 
colleagues both directly and indirectly through HSF to fully understand the issues. The outcome of the investigation provided the 
Board with a wide-ranging review of our people policies, procedures and handling of HR related complaints. This review produced a 
significant piece of work called Programme 15, a range of policy and process changes which has consequently provoked a healthy 
productive dialogue with our teams and has enabled us to move forward in a more collaborative, consultative way. You can read 
more about the impact that Programme 15 has had on our organisation in the Our People section on page 33. Another important and 
relevant step taken by the Board was to introduce an external independent reporting tool - Expolink - to give further opportunity to 
hear the voice of our colleagues. Having been fully involved in all this work, the Board had already announced that Sharon was the 
most appropriate person to be appointed as the designated Non-Executive Director for workforce engagement. This ensured the 
business  both  fulfilled  its  obligations  under  the  2018  Corporate  Governance  Code  and  was  set  up  to  comply  with  the 
recommendations set by HSF as part of their investigation.  

As part of the response to the recommendations set by HSF, the Nomination Committee agreed upon the requirement for an additional 
Non-Executive Director who had a strong background in Human Resource leadership and deep experience in retail.  

The Nomination Committee were delighted to recommend to the Board the appointment of Helena Feltham as independent Non-
Executive Director to be effective from 1 May 2019. Helena’s biography can be found on page 49. 

To ensure that the Board and its Committees retain the correct balance of skills and experience, the Nomination Committee monitor 
overall structure, size, diversity and composition. As a result of the directorate changes during 2019/20, the below changes were 
recommended. 

On 10 December 2019 Sharon Baylay was appointed to the role of Acting Chair of the Board, following David Bernstein’s immediate 
resignation. As a result of this, Sharon stepped down from chairing the Nomination Committee and membership of the Remuneration 
and Audit & Risk Committees. Helena Feltham was then appointed to Chair the Nomination Committee, and became a member of 
the Remuneration and Audit & Risk Committees. In addition, Jennifer Roebuck stepped down from the Audit & Risk Committee. A 
search for a new permanent Chair of the Board commenced, and Korn Ferry were appointed to undertake this work.  

Ron Stewart had indicated at the 2019 AGM that he would not be standing for re-election. The Nomination Committee specified that 
the role of Audit Chair for the Board required an individual with a strong track record in the areas of corporate development, strategy 
implementation, and operational performance transformation. The search agency Ridgeway Partners was used to support the search 
for this appointment. 

The  Nomination  Committee  were  delighted  to  recommend  to  the  Board  the  appointment  of  Jon  Kempster  as  independent  Non-
Executive  Director  and  Audit  &  Risk  Committee  Chair.  Jon’s  biography,  which  deals  with  the  wealth  of  relevant  public  company 
experience in multinational organisations across a range of sectors, can be found on page 50. 

On 17 December 2019, Ron Stewart stepped down and Jon Kempster was appointed to the Board. Jon Kempster assumed the role 
of Chair of the Audit & Risk Committee and also joined the Remuneration Committee. From the same date, Helena Feltham took on 
the role of Senior Independent Director. 

On 1 April 2020, Jennifer Roebuck stepped down from her Non-Executive Director position on the Board (and therefore as a member 
of  the  Nomination  Committee).  Details  of  her  new  role  within  the  business  are  set  out  in  the  Senior  Management  Appointments 
section below.  

For full details of Committee memberships please see pages 49 to 50.  

As a result of these directorate changes throughout the year, all of the Non-Executive Board members and the Acting Chair of the 
Board are independent.  

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2019/20 – Executive Appointments to the Board 
Following a period of performing the role of Acting Chief Executive Officer, on 11 April 2019, Lindsay Page was appointed as the 
Company's Chief Executive Officer.  

To follow this appointment, the Nomination Committee believed it critical to appoint a strong and experienced Chief Financial Officer 
to join the Board. Ridgeway Partners were appointed to undertake this search. The Nomination Committee agreed the specification 
for the role, and a number of strong and diverse candidates were put forward and shared with the Nomination Committee. 

Meetings led by Sharon Baylay as the Nomination Committee Chair and including Helena Feltham, David Bernstein and the Chief 
Executive  Officer,  resulted  in a  short  list  being compiled of the  preferred  candidates  who  then met  with  the other  Non-Executive 
Directors of the Group and some members of the Senior Management team. Follow up discussions were had reflecting on the actions 
required to deliver the Company’s strategy to grow the business in the challenging retail environment faced, and the significant brand 
and retail experience required to deliver this.  

The resulting recommendation to the Board was that Rachel Osborne be appointed to the Board as Chief Financial Officer from 11 
November 2019. Rachel’s biography can be found on page 49. 

Following  the  immediate  resignation  of  Lindsay  Page,  the  Chief  Executive  Officer,  on  10  December  2019  Rachel  Osborne  was 
appointed Acting Chief Executive Officer. The Nomination Committee used the search agency Sam Allen Associates to support the 
search for a permanent Chief Executive Officer. Following a thorough and competitive search process, the Board was delighted to 
appoint Rachel as Chief Executive Officer on 30 March 2020. 

2019/20 – Senior Management Appointments 
In line with the Company’s transformation strategy, the Nomination Committee in consultation with the Executive Directors have spent 
significant time and care considering the Senior Management structure. This being the first layer of management below Board level, 
including the company secretary. 

A new structure has been designed to optimise Ted’s Senior Management team effectiveness by introducing clear accountability for 
each Senior Manager reporting to the Chief Executive Officer. It will also ensure greater alignment between Ted Baker’s strategic 
intent and what each function is targeted with achieving, as well as simplifying ways of working. This is the team that will drive forward 
the significant long-term growth opportunities we see ahead of us, enabling us to optimise: 

Ted Baker’s strong, unique brand  
The global reach we have worked so hard to build over the years 
The historical investments we’ve made in areas like logistics, infrastructure and our store estate 

• 
• 
• 
•  Other strategic growth opportunities available to us. 

Chief Customer Officer 
A search was commissioned and undertaken by The Up Group, for the new role of Chief Customer Officer. Jennifer Roebuck, a Non-
Executive  Director  of  the  Plc Board, participated  as a candidate in the  search  and  following  a  full and  independent  process  was 
considered the most suitable candidate, and was successful in being appointed to the role.  

As  Chief  Customer  Officer,  Jennifer  will  develop  a  customer  and  digital  strategy  across  the  business  and  explore  new  digital 
partnership opportunities to drive accelerated growth. Jennifer stepped down from her Non-Executive Director position on the Board 
on 1 April 2020 as a result of joining the Company’s Senior Management team.  

Chief People Officer 
On 6 January 2020 Peter Collyer joined the Company as Chief People Officer. Peter brings a wealth of experience in retail and HR 
to Ted Baker. Most recently he was People Experience Director at ASOS Plc. Sam Allen Associates were commissioned to undertake 
the search. 

Chief Executive Officer for North America 
The  Nomination  Committee  was  also  pleased  to  recommend  Ari  Hoffman  in  the  new  role  of  Chief  Executive  Officer  for  North 
America.  While the United States is Ted Baker’s second biggest market, our presence is relatively small in terms of market share. 
Having Ari on board from 2 December 2019, will help us advance our global expansion strategy, tapping into the significant potential 
for growth we see in the North American market.  

Ari has a huge amount of experience of working in the North American retail market. He has held CEO/President positions in the US 
for a range of retail and prestige fashion brands, most recently he was CEO for Scotch & Soda USA. Janou Pakter were commissioned 
to undertake the search. 

A thank you to Senior Management leavers 
Three of our Senior Management team have left the business as a result of implementing the new Senior Management structure.  
We would like to take the opportunity to thank Donald Browne, Rebecca Rodden and Mat Ashby for their contributions over the years 

64 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
to Ted Baker Plc. 

For some others, the new structure has opened opportunities to step-up, demonstrating our strong internal pipeline.  

Board evaluation 
For  2019/20,  the  Acting  Chair  of  the  Board  commissioned  an  externally  facilitated  evaluation  of  the  Board  and  Committees’ 
effectiveness, given that the Nomination Committee were searching for a new Chair of the Board. This externally facilitated evaluation 
was designed to inform the development of the skills matrix for the role, and will be shared with the new Chair of the Board to support 
their leadership and development of the Board.  

Given the requirements defined by the Board, the externally facilitated evaluation of the Board and Committees’ effectiveness was 
undertaken by Dominic Schofield of Korn Ferry. Korn Ferry then had a connection with Ted Baker this year, being both the external 
evaluator, and the search agency for the role of Non-Executive Chair. This decision was actively taken by the Board as the evaluation 
was  designed  to  inform  the  search  for  a  new  Non-Executive  Chair,  and  having  the  same  company  undertake  both projects  was 
considered by the Board to be very effective.  

Over the course of two months Korn Ferry invited Executive Directors, Non-Executive Directors and Senior Management to respond 
to a questionnaire, designed by Korn Ferry with input from the Acting Chair of the Board Sharon Baylay. Korn Ferry attended a Board 
meeting and an Executive Director meeting. Korn Ferry held in person meetings with each Executive Director and Non-Executive 
Director on a one to one basis. Several one to one meetings also took place with members of the Senior Management team. 

The results of the evaluation are set out on page 54 to 55, including the immediate and slightly longer term actions taken to adopt 
some of the recommendations made to the Board. 

Diversity 
Boardroom diversity is an important consideration when assessing a candidate's ability to contribute to and complement the abilities 
of  a  balanced  Board.  As  a  global  business,  the  Group  recognises  the  importance  of  having  a  team  which  represents  our  target 
audience to deliver the Group’s success and to ensure the brand remains relevant. The Group continues to support the development 
and progression of all employees, with the aim of maintaining and achieving diversity throughout all levels of the organisation. 

The Group’s Equality Diversity and Discrimination Policy was reviewed and updated in October 2019. We intend to review the policy 
annually, with the next review and any update being due October 2020. The objective of the Policy is to ensure a culture exists in 
Ted Baker which doesn’t, in any way or under any circumstances, tolerate or ignore bullying, harassment or victimisation and treats 
all allegations or situations very seriously. We aim to create an environment and culture where everyone is treated fairly, and with 
the utmost dignity and respect. The policy is supported by the Company’s People Function which provided training to all the workforce. 
Further details on how the policy is implemented can be found in Our People section on page 33 including the initiatives taken which 
combine all aspects of diversity and representation including areas such generation, background, gender and sexual orientation.    

The  Nomination  Committee  abides  by  the  Group’s  Equality  Diversity  and  Discrimination  Policy  when  making  appointments.  Our 
Board appointments will always be made on merit against objective criteria, and this will continue to be the priority, rather than aiming 
to achieve an externally prescribed diversity target. The Board will consider how these criteria can be applied to provide equality of 
opportunity for candidates from minority groups in relation to appointments made.  

The Committee welcomes the Hampton-Alexander Review which seeks to improve Board and Senior Management diversity across 
FTSE350 companies. The gender split of Directors as at 25 January 2020 is 66% female membership. Including the Company’s 
Senior Management (the first layer of management below board level including the company secretary) as at 25 January 2020 is 
35% female membership. Including the Senior Management and their direct reports (two layers below the Board), the gender split as 
at 25 January 2020 is 51% female membership.  

2020/21 – The year so far 
Following the resignation of David Bernstein, former Executive Chair of the Board, the Nomination Committee commenced a search, 
supported by Korn Ferry, to appoint a permanent independent Non-Executive Chair of the Board.  

The process for appointments was followed for the Non-Executive Chair role, in line with all other Non-Executive appointments. The 
former Chair, David Bernstein, was not involved in the selection or appointment of their successor. 

On 22 April 2020, the Board announced the appointment of John Barton as Non-Executive Chair of the Board.  John, who will join 
the Board in July, brings a wealth of relevant experience to Ted Baker, having held senior non-executive positions across a number 
of leading consumer-facing businesses.  

Following  Rachel  Osborne’s  appointment  to  Chief  Executive  Officer,  the  Nomination  Committee  commenced  a  search  for  a 
permanent Chief Financial Officer.  

The search agency Ridgeway Partners was used to support the search for this appointment. Following the process for appointments 

65 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
as set out above, including candidate interviews by Ridgeway Partners, Director interviews, and feedback being sought from our 
internal candidate, and David Wolffe’s team, the Board was delighted to appoint David as Chief Financial Officer on 18 May 2020. 

On 20 May 2020, we announced the appointment of Anthony Cuthbertson as Global Creative Director. The Board are very pleased 
to secure Anthony for such a key role for the business. Underlying Ted Baker’s strategy is an emphasis on design, product quality 
and attention to detail, which we have every confidence will be delivered by Anthony with passion and commitment. Anthony will join 
Ted Baker later in the year. 

2020/21 – The Objectives for the Next Financial Year 

As the new Senior Management structure is embedded into the business in 2020/21, the Nomination Committee will seek to review 
our succession plans for the short, medium and long term, for both the Board and Senior Management positions. A core element to 
this programme will be to develop the training and resources available to support internal progression to Senior Management positions 
and the Board. This enhances our current efforts to produce a robust talent pipeline that promotes continuity in the Group’s growth 
and progression in the business’ culture. 

The succession plans will be created in line with the Nomination Committee’s terms of reference. Ensuring the Nomination Committee 
continues to build a diverse pipeline for succession in line with the Group’s Equality Diversity and Discrimination Policy. 

The Nomination Committee will keep under review for 2020/21 and beyond the options for workforce engagement. The excellent 
work Sharon Baylay has undertaken is set out in the Our People section of the Annual Report, and includes the establishment of an 
employee engagement forum, the Fresh Eyes Forum, which the Board will continue to develop. 

Helena Feltham 
Chair of the Nomination Committee 
1 June 2020 

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Directors’ Remuneration Report 

Part A: Annual Statement 

Dear Shareholder, 

I am delighted to present the Directors’ Remuneration Report, which has been prepared on behalf of the Board by the Remuneration 
Committee  in  accordance  with  the  requirements  of  the  Companies  Act  2006  and  Schedule  8  of  the  Large  and  Medium-sized 
Companies and Groups (Accounts and Reports) Regulations 2008, as amended, and meets the relevant requirements of the Listing 
Rules of the Financial Conduct Authority and the UK Corporate Governance Code. 

The Remuneration Report is split into three parts: 

•  Part A: The Annual Statement. 

•  Part B: The Directors’ Remuneration Policy which sets out the Company’s policy on Directors’ remuneration that will apply 
with effect from this year’s Annual General Meeting (“AGM”), and the key factors that were taken into account in setting the 
policy. The Directors’ Remuneration Policy, first published in the 2014 Annual Report has been revised to incorporate the 
changes highlighted below and is subject to a binding shareholder vote at this year’s AGM, and after that at least every third 
year. 

•  Part C: The Annual Report on Remuneration which sets out payments and awards made to Executive Directors and Non-
Executive  Directors  during  the  2019/20  financial  year  and  details  the  synergy  between  Company  performance  and 
remuneration for that period. This is subject to an advisory vote at this year's AGM. 

2019/20 – A Year in Review 
For the Remuneration Committee, the year has been focused on the continuous improvement of our remuneration policies, in order 
to continue motivating our talented and committed teams during the difficult process of implementing the Company’s Transformation 
strategy.  This  year  I  am  pleased  to  present  for  your  consideration  a  new  Directors  Remuneration  Policy  that  has  taken  much 
consideration and input from our key shareholders to ensure we have reflected their contribution and have addressed their feedback. 

Last  period’s  Directors’  Remuneration  Report  (excluding  the  Directors’  Remuneration  Policy)  was  approved  by  91.77%  of 
shareholders, and the Directors’ Remuneration Policy in force during the current period was approved by 95.2% of shareholders at 
the AGM held on 13 June 2017. This high level of shareholder approval confirms our reasonable approach to remuneration.  

I hope that we will continue to receive this strong level of support at this year’s AGM for the new Remuneration Policy set out in Part 
B.  

There  have  been  a  number  of  key  changes  to  the  governance  regime  in  this  area  since  our  current  Remuneration  Policy  was 
approved, with a revised UK Corporate Governance Code and key changes being made to the Companies Act 2006 and the Large 
and Medium-sized Companies and Groups (Accounts and Reports) Regulations 2008.  We have reviewed our Remuneration Policy 
in light of these changes as well as the challenging retail environment in which Ted Baker operates. 

The proposed changes reflect the Remuneration Committee’s desire to align with UK corporate governance best practice and ensure 
that we are as transparent as possible with shareholders across all areas of the Remuneration Policy. In particular, in formulating 
and  implementing  the  Remuneration  Policy  the  Remuneration  Committee  has  considered  the  following  as  referred  to  in  the  UK 
Corporate Governance Code: 

Clarity - Incentive arrangements are based on clearly defined financial and strategic performance metrics. 

Simplicity - Remuneration arrangements are simple, comprising of the fixed elements of base salary, benefits and pension; short 
term incentives of Annual Bonus; and long term incentives of the LTIP. 

Risk - The Remuneration Committee considers that the structure of the Annual Bonus and LTIP does not encourage inappropriate 
risk-taking. In addition, malus and clawback provisions apply to the Annual Bonus and LTIP. 

Predictability - The total remuneration opportunity graphs provide estimates on the potential future reward opportunity including target 
and maximum performance, as well as incorporating share price appreciation. 

Proportionality - The Remuneration Committee may seek to override formulaic outcomes if the outcome does not reflect underlying 
company and individual performance and the wider business circumstances.  

Alignment to culture -  In determining executive remuneration, the Remuneration Committee considers a number of wider workforce 
themes as part of its review, including workforce demographics and the reward, incentives and conditions available to Ted Baker’s 
workforce generally to ensure executive remuneration is appropriate from a cultural perspective. 

67 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
We believe that now, more than ever, discretion around remuneration to avoid outcomes that do not reflect underlying company and 
individual performance and the wider business circumstances is vitally important. We also believe that given the turnaround position 
the Company is in, we need to make sure that executives are motivated to achieve the evolving strategic objectives to bring Ted 
Baker  back  to  growth.  In  doing  so,  we  aim  to  align  executives  to  the  shareholder  experience.  I  hope  when  you  read  the  new 
Remuneration Policy, you will see that many of the proposed changes reflect these beliefs. 

We started our programme of shareholder consultation back in September 2019. And through a changing retail landscape, I have 
taken great care to meet with a large proportion of our shareholder base, both in person and via conference call. Some of the key 
changes proposed to the existing Remuneration Policy have been determined after taking into account shareholder feedback. These 
are summarised below:  

•  A change in the performance metrics for the Annual Bonus scheme and LTIP to ensure that a range of financial and strategic 
metrics can be set by the Remuneration Committee in order to target the strategic objectives of the business in this period 
of transformation.  
Introduction  of deferral  into shares  for  a  two-year  period  for  any  annual bonus exceeding  100%  of  base  salary, thereby 
aligning executives to the shareholder experience. 

• 

•  Alignment of the pension contribution rates for Executive Directors (or payments in lieu) with those available to the wider 

workforce, incorporating this key change to the governance regime.  

•  Strengthening of the post cessation shareholding guidelines which again, align executives to the shareholder experience. 

Bonus and share plan performance 
Given the very difficult trading conditions the stretch profit target set at the beginning of the year has not been exceeded. As a result, 
no annual bonus payment to the Executive Directors or the wider employee population was made. 

The fourth award made under the shareholder-approved Ted Baker Plc Long-Term Incentive Plan 2013 (the “2013 LTIP”) was due 
to vest in April 2019. Again, against very difficult trading, the required performance conditions for our profit growth and share price 
were not met. 

Looking to the future, a seventh award of options was made under the 2013 LTIP in April 2019. This award of options carries the 
equivalent share price and profit growth performance conditions as the six previous awards and will vest in April 2022. 

2019/20 – People Changes 
As you will have read in the Nomination Committee report, and to ensure that the Board and its Committees retained the correct 
balance  of  skills  and  experience,  there  were  a  number  of  directorate  changes  during  2019/20,  with  the  following  remuneration 
implications. 

The Board accepted Mr Kelvin’s resignation from the Company in March 2019 and subsequently on 11 April 2019, Lindsay Page was 
appointed as the Company's Chief Executive Officer. Lindsay received a salary increase of £20,000 to £460,000 per annum for the 
period he was acting in this capacity, backdated to 7 December 2018.  

On 4 March 2019, Non-Executive Chairman, David Bernstein, was appointed as Executive Chairman, to provide additional support 
to Lindsay Page and received an annual salary of £200,000. David did not receive any of the other benefits usually provided to an 
Executive Director outlined in the Remuneration Policy given the short-term nature of his appointment. 

On 11 November 2019 Rachel Osborne joined the Company as Chief Financial Officer and was appointed to the Board. Rachel 
received a salary of £440,000 per annum, and in line with the wider workforce, a pension contribution of 3%. 

On 10 December 2019, Lindsay Page resigned as Chief Executive Officer and David Bernstein resigned as Executive Chairman.  

On 10 December 2019 Sharon Baylay was nominated to the Board to become its independent Acting Chair and received a salary 
increase of £50,000 to create an Acting Chair salary of £130,000 per annum. 

Full details of payments made to Lindsay Page and David Bernstein are contained on pages 85 to 89. In summary, Lindsay receives 
a payment in lieu of the balance of his 12-month notice period, made in monthly instalments and subject to reduction should Lindsay 
secure alternative employment. Lindsay was not eligible to receive a bonus for the 2019/20 year and all of his outstanding unvested 
LTIP awards lapsed. David receives a payment in lieu of his six-month notice period, to be made in monthly instalments and subject 
to reduction should David secure alternative employment. However, in light of COVID-19 Lindsay agreed to waive the final six monthly 
instalments and David agreed to defer the final three monthly instalments until a future date to be agreed between the Company and 
David. 

2020/21 – The Year Ahead 
We congratulate Rachel Osborne in securing the role of Chief Executive Officer. Rachel’s salary for this role will be £525,000 per 
annum and in line with the wider workforce, receives a pension contribution of 3%. 

We also congratulate David Wolffe in securing the role of Chief Financial Officer. David’s salary for this role will be £375,000 per 
annum and in line with the wider workforce, receives a pension contribution of 3%.  

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In  light  of  the current  difficult trading  conditions,  the  Remuneration  Committee  has  proposed  no increase  in  base salaries  of  the 
Executive Directors payable for 2020/21. This is consistent with the approach for employees across the Group where no increase 
has been applied, subject to individual objectives being met, and except in cases of exceptional performance, changes in roles or 
responsibilities, or promotion. 

It is currently intended that awards will be made to Executive Directors under the annual bonus scheme and the LTIP following the 
2020  AGM,  and  it  is  anticipated  that  these  awards  will  be  subject  to  the  performance  conditions  as  set  out  in  the  Directors' 
Remuneration Policy. When making any decisions in relation to LTIP and annual bonus awards in 2020, such as whether to make 
awards, the timing of awards, awards levels and the performance targets, the Remuneration Committee will consider the impact of 
the COVID-19 pandemic, and the need to ensure that executives are aligned with the experience of shareholders, employees and 
other stakeholders. 

In light of the COVID-19 pandemic, the Non-Executive Directors and the Executive team have, from 1 April 2020, taken a voluntary 
pay cut of 15% of their fees/salary until further notice and other senior team members have taken a voluntary pay cut of 10% of their 
salary.   

As set out above the Remuneration Committee has been focused on the continuous improvement of our remuneration policies, in 
order  to  continue  motivating  our  talented  and  committed  teams  during  the  difficult  process  of  implementing  the  Company’s 
transformation strategy.  

For this year’s AGM you will see that as well as putting forward a new Long-Term Incentive Plan, we are also putting to shareholder 
vote a new incentive plan, the Ted Baker Incentive Plan.  

The Remuneration Committee is responsible for the remuneration of the senior management of the business, as well as the Executive 
Directors, and the Ted Baker Incentive Plan is designed and intended for the senior management level and their direct reports.  

By introducing this plan, the Remuneration Committee hope to engage senior management and their direct reports through aligning 
their  reward  with  the  strategic  objectives  of  the  business  and  aligning  them  with  the  shareholder  experience.  In  this  regard  the 
Remuneration Committee will support the Nomination Committee in building a strong pipeline for succession. 

This Group methodology for rewarding individual performance ensures that each individual employee is challenged on achieving 
goals linked with their departmental and wider business objectives. While in its infancy, measures directly linked to strategic objectives 
are providing greater awareness, ownership and contribution. Exceptional increments above the pay for performance increment are 
reserved for significant change in role or responsibilities, market value at the median level, and relative value to Ted. 

The Gender Pay Gap Report will be published on the investor relations website at http://www.tedbakerplc.com. The Remuneration 
Committee is committed to ensuring equitable pay considerations across gender and relative scaled roles. 

In Conclusion 
I would like to thank you for your support in approving the outgoing Remuneration Policy and hope that we can rely on your vote in 
favour of the new Directors' Remuneration Policy and the Annual Report on Remuneration at this year’s AGM. 

Andrew Jennings 
Chair of the Remuneration Committee 
1 June 2020 

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Part B: Directors’ Remuneration Policy 

Remuneration Policy 
The  Remuneration  Policy  described  in  this  section  is  intended  to  apply  from  the  date  of  the  2020  AGM,  subject  to  shareholder 
approval. We have included an explanation of how our forward-looking policy differs from the policy that was approved at the 2017 
AGM and which has been in operation for the three last financial years.  

The aim of the Remuneration Policy is to attract, motivate and retain high quality management. The Remuneration Policy is designed 
to incentivise Executive Directors according to the levels of value generated for shareholders, and to use performance metrics that 
create a strong linkage between Executive Director remuneration and business performance over the short and the longer term. 

The total breadth of the remuneration package is evaluated upon comparison with the individual components and total reward value 
of packages offered within similar companies, having regard to: 
• 
• 
• 
• 

the size of the Company, its turnover, profits and number of people employed; 
the diversity and complexity of the business; 
the geographical spread of the business; and 
the growth and expansion profile. 

We use target performance to estimate the total potential reward and benchmark it according to the criteria outlined above. External 
benchmarking analysis is commissioned as and when required to ensure that we remain competitive within the broader retail sector 
and with other companies of similar size. 

Remuneration  packages  for  Executive  Directors  are  structured  to  provide  a  balance  between  fixed  base  salary  and  variable 
remuneration based on individual and Group performance. 

Non-Executive Directors are remunerated with fees in line with market rates. They do not receive any pension or other benefits, other 
than the reimbursement of reasonable expenses, and they do not participate in any bonus or share schemes. 

Short and Long-term Remuneration 
The Remuneration Policy uses fixed annual elements of remuneration such as salary, pension and benefits to recognise the status 
of our Executive Directors and to ensure current and future market competitiveness. 

The use of short-term annual bonus incentives and Long-Term Incentive Plans (“LTIPs”) provides a direct link between remuneration 
and KPI’s. It also creates a synergy between the Executive Directors’ personal return and the return to investors.  

Decision making process regarding Executive Director remuneration 
When considering the implementation of the Remuneration Policy, the Remuneration Committee will review the following: 

a) 
b) 
c) 
d) 
e) 
f) 
g) 

base salary; 
proposed maximum annual bonus opportunity, performance metrics and targets;  
proposed level of award under the LTIP, performance metrics and targets;  
LTIP award maximums including in the event of a 50% increase in share price;  
pension contributions;  
car allowance; 
any other benefits and any proposed increases to existing benefits or addition of new benefits. 

The Remuneration Committee will consider the above in light of comparison data, including the previous year’s remuneration. 

When considering each Executive Director’s performance, the factors reviewed by the Remuneration Committee include: 

a) 
b) 

c) 

d) 

performance metrics set for the Executive Director and progress against those metrics; 
any other information in respect of the Executive Director’s performance including any in-year feedback, and any disciplinary 
or performance related proceedings instituted; independent judgement is exercised when receiving views from others. 
any  other  external  /  market  factors  which  could  have  impacted  performance  against  metrics,  specifically  where  the 
Remuneration Committee may seek to override formulaic outcomes if the outcome does not reflect underlying company and 
individual performance and the wider business circumstances; and 
details of any change in role or nature of the work performed from the previous financial year including any additional or 
more onerous responsibilities. 

The  Remuneration  Committee  considers  whether  any  additional  information  is  required  from  any  third  party  e.g.  advice  from 
remuneration  consultants  on external  comparators.  To  the extent  that  advice is  received  from  external  third  parties,  independent 
judgement is exercised when evaluating such advice. 

In addition to the above, the Remuneration Committee will also consider: 

a) 

b) 
c) 
d) 

the Group’s financial constraints and the impact of any increases in remuneration for an Executive Director on the overall 
workforce remuneration costs; 
the Group’s CEO pay ratio disclosures; 
the Group's gender pay gap disclosures; 
the reward, incentives and conditions available to Ted Baker’s workforce generally; and 

70 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
e) 

any additional information which the Remuneration Committee considers relevant. 

Remuneration Policy Table – Executive Directors 

Element 

Maximum potential 

Base salary 

in 

of 

will 

No  maximum  salary, 
annual 
however 
be 
increases 
broadly  consistent  with 
base 
increases 
wider 
salary 
population 
employee 
there 
is  a 
unless 
change 
role  or 
in 
responsibility,  or  where 
periodic  benchmarking 
demonstrates  that  the 
remuneration 
overall 
package falls below the 
Group’s  policy  of  the 
targeted median level. 

Annual bonus 

A  limit  in  any  financial 
year  of  150%  of  base 
salary  and  up  to  200% 
in 
exceptional 
circumstances. 

Performance metrics 
and time period 
N/A 

Changes from current 
Remuneration Policy  
revised 
The 
Remuneration 
Policy 
gives the Remuneration 
Committee discretion to 
amend  salaries  outside 
of  the  annual  cycle,  to 
significant 
reflect 
changes 
role  or 
in 
progression  that  occur 
during 
financial 
the 
year. 

Operation and link to 
strategy 
Salary 
reviewed 
annually and reflects the 
role and sustained value 
of the individual in terms 
of skills, experience and 
contribution. 

Any  increases  will  be 
taking 
applied 
into 
inflation  and 
account 
global 
economic 
conditions, and will be in 
wider 
with 
line 
employee 
increases, 
unless  the  results  of 
benchmarking 
reports 
demonstrate  a  further 
increase is necessary to 
achieve 
targeted 
median  level  for  any 
Executive  Director  or  a 
is 
higher 
reflect 
necessary 
significant 
additional 
roles  or  responsibilities 
taken on by the relevant 
Executive Director. 

increase 
to 

may 

cycle 

be 
the 
in 

Salaries 
reviewed  outside 
annual 
exceptional 
circumstances, 
for 
example where the role 
has 
changed 
significantly  during  the 
financial year or to apply 
salary  progression  for 
new 
Executive 
Directors. 
Drives  and 
annual 
performance. 

rewards 

Payment is determined 
by  the  Remuneration 
Committee 
following 
the end of the financial 
period.  

base 

salary 

two-year 

Any  bonus  over  100% 
of 
is 
deferred into shares for 
period 
a 
(under 
the  Deferred 
Bonus Plan the rules of 
which  are  being  put  to 
shareholders 
for 
approval  at  the  2020 
are 
and 
AGM 

71 of 171 

Performance measures 
both 
may 
include 
targets  and 
financial 
strategic 
quantifiable 
objectives.   At 
least 
75%  of  the  bonus  will 
the 
be 
linked 
achievement 
of 
financial targets. 

to 

measures 
Financial 
may include, but are not 
limited to profit. 

Strategic  metrics  may 
include,  but  are  not 
limited  to,  net  promoter 
inventory 
score, 
management 
and 
employee  engagement 
survey score. 

There  is  an  increase  in 
bonus 
the 
annual 
opportunity  under 
the 
revised  Remuneration 
Policy which reflects the 
need to ensure that the 
remuneration  package 
remains 
competitive 
and there is the ability to 
and 
attract, 
Executive 
motivate 
Directors. 
The 
Remuneration 
Committee  will  ensure 
that 
in 
overall  opportunity  will 
be 
with 
aligned 
stretching  performance 
targets. 

increase 

retain 

the 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Element 

Maximum potential 

Operation and link to 
strategy 
summarised 
AGM notice).  

in 

the 

Deferred  bonuses  will 
be awarded in the form 
of share options. 

Malus  and  clawback 
provisions  apply.  Malus 
can be applied up to the 
payment. 
date 
of 
be 
can 
Clawback 
applied  for  a  period  of 
two years after the date 
of payment. 

that 

subject 

Changes from current 
Remuneration Policy  
revised 
The 
Remuneration 
Policy 
the 
ensures 
majority  of  the  bonus 
will  be 
to 
financial  metrics,  whilst 
allowing  for  the  use  of 
strategic  metrics  which 
can  help  to  drive  key 
areas 
business 
performance.  This  is  in 
line with market practice 
in the UK.  

of 

The 
in 
increase 
opportunity  is  matched 
with  the  introduction  of 
annual  bonus  deferral 
provide 
which  will 
greater 
alignment 
between  shareholders 
and Executive Directors 
the 
bring 
and 
Remuneration  Policy  in 
corporate 
line  with 
governance 
best 
practice.  

Performance metrics 
and time period 

For 2020/21, 75% of the 
bonus will be based on 
targets  with 
profit 
reference 
internal 
to 
and  external  forecasts. 
25%  of  the  bonus  will 
be  based  on  delivering 
our 
transformation 
objectives. 

Performance 
measured  over 
financial year. 

is 
the 

at 

0%  of  the  bonus  will 
threshold 
vest 
performance with 100% 
of  the bonus  vesting at 
stretch performance. 

Remuneration 
The 
Committee reserves the 
override 
right 
to 
formulaic  outcomes 
if 
the  outcome  does  not 
underlying 
reflect 
company and individual 
the 
performance  and 
wider 
business 
circumstances.   This  is 
set out in the bonus plan 
rules. Where exercised, 
the rationale for the use 
of this discretion will be 
fully  disclosed  in  the 
Directors' 
Remuneration Report. 

LTIP 

A  limit  in  any  financial 
year  of  up  to  150%  of 
base salary. 

The 
Remuneration 
Committee has the right 
to award up to 300% of 
in 
base 
exceptional 
circumstances. 

salary 

the  case  of  new 
In 
joiners, a double award 
may  be  granted  in  the 
year 
their 
following 
recruitment if no award 
was  granted in the  first 
year 
their 
of 
employment. 

For 2020 the maximum 
be 
opportunity  will 
300% of salary. 

. 

Drives 
overall 
the 
business  strategy  and 
objectives  and  aligns 
the 
of 
interests 
shareholders  and  the 
executive team over the 
longer term.  

The  rules  of  the  new 
LTIP  are  being  put  to 
shareholders 
for 
approval  at  the  2020 
are 
AGM 
and 
summarised 
the 
AGM notice. 

in 

Award  of  options  over 
shares,  or  conditional 
awards,  which  vest 
the 
dependent 
of 
achievement 
financial targets. 

on 

25% 
if 
threshold  performance 

vesting 

72 of 171 

The 
financial 
performance  condition 
may  be  based  on 
underlying earnings per 
share, profit before tax, 
share  price  growth  or 
other  financial  targets 
total 
such 
as 
shareholder 
return 
measured  against  a 
peer group.  

There  is  a  higher  LTIP 
in 
opportunity 
exceptional 
under 
circumstances 
the 
revised 
Remuneration  Policy, 
which  reflects  the  need 
to  ensure  that  there  is 
the ability to attract and 
retain 
Executive 
Directors. 

For  the  2020  award, 
performance  will  be 
measured 
against 
Relative TSR and Cash 
Flow  targets  with  an 
EPS 
underlying 
underpin. 
Equal 
weightings will apply to 
the  Relative  TSR  and 
Cash Flow targets. 

In respect of the  
Relative TSR measure, 
threshold vesting will be 

The 
financial 
performance  conditions 
allow the Remuneration 
Committee  to  set  the 
targets for awards made 
under  the  LTIP  in  line 
with  Company  strategy 
business 
and 
environment. 
The 
stretching  performance 
targets 
ensure 
maximum  payout  only 
for  consistent  levels  of 
outperformance.   

the 

 
 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
Element 

Maximum potential 

Changes from current 
Remuneration Policy  

New features under the 
revised  Remuneration 
Policy are the combined 
vesting  and  holding 
period  of  at  least  five 
the 
years  as  well 
the 
that 
requirement 
Remuneration 
Committee should have 
the  ability  to  override 
outcomes, 
formulaic 
both of which reflect the 
provisions of the revised 
UK 
Corporate 
Governance Code. 

the 

Operation and link to 
strategy 
three-year 
over 
performance 
period, 
rising  to  100%  vesting 
at stretch performance. 

Once  vested,  the  LTIP 
shares are subject to a 
holding 
two-year 
period. 

Dividends are only paid 
on  shares  which  are 
acquired  and  retained 
following the exercise or 
vesting of an award. 

Malus  and  clawback 
provisions  apply 
to 
awards under the LTIP. 
Malus  applies  during 
the 
three-year 
performance  period  up 
to the vesting date, and 
for 
clawback  applies 
two 
following 
years 
vesting. 

Performance metrics 
and time period 
at median performance 
against  the  comparator 
group,  with  maximum 
vesting 
upper 
for 
quartile performance. 

Cash  Flow  targets  will 
be set in line with three 
year 
and 
internal 
external  forecasts.  The 
underlying 
EPS 
underpin will be set with 
reference 
internal 
to 
and external forecasts. 

Performance conditions 
for  future  awards  may 
vary 
the 
but 
Remuneration 
Committee  will  consult 
with  shareholders  on 
changes 
any  major 
proposed. 

The 
Remuneration 
Committee 
reserves 
to  override 
the  right 
formulaic  outcomes  if 
the  outcome  does  not 
reflect 
underlying 
company and individual 
the 
performance  and 
wider 
business 
circumstances.   This  is 
set  out 
the  LTIP 
in 
rules. Where exercised, 
the rationale for the use 
of this discretion will be 
fully  disclosed  in  the 
Directors' 
Remuneration Report. 

None.  

None. 

The 
Ted 
Sharesave Scheme 

Baker 

All  Executive  Directors 
may  save  up  to  the 
statutory  limit  (currently 
£500 
per  month) 
towards  options  over 
shares in Ted Baker Plc 
(at  an  exercise  price  of 
not  less  than  80%  of 
market  value)  over  any 
five-year 
three 
period, 
line  with 
invitations  to  the  wider 
workforce. 

or 
in 

Due to the expiry of the 
current 
Sharesave 
Scheme,  the  rules  of 
the  new  Sharesave 
Scheme 
being 
tabled  for  approval  by 
shareholders  at 
the 
2020  AGM  and  are 
summarised 
the 
AGM notice. 

are 

in 

The  purpose  of 
the 
Sharesave  Scheme  is 
to  align  the  interests  of 
the  Executive  Directors 
long-term 
with 
of 
interests 
the 
shareholders  and 
wider workforce. 

the 

Share 
guidelines 

ownership 

N/A 

Any  new  Executive 
Director  is  encouraged 

N/A 

The 
shareholding 

post-cessation 

73 of 171 

 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
Element 

Maximum potential 

Performance metrics 
and time period 

in 

Changes from current 
Remuneration Policy  
requirement  is  a  new 
component 
the 
revised  Remuneration 
Policy.  This  is  in  line 
with 
emerging  UK 
market  practice  and 
ensures  that  Executive 
remain 
Directors 
with 
aligned 
shareholders 
post 
cessation. 

Operation and link to 
strategy 
to hold at least 100% of 
base  salary  in  shares. 
Shareholdings  for  new 
Executive Directors can 
be  acquired  over  five 
years. 

If an Executive Director 
has 
this 
not  met 
guideline  on  the  fifth 
anniversary  of 
their 
appointment,  they  will 
be required to retain all 
shares  arising 
from 
exercised  LTIP  awards 
(other  than  shares  sold 
to  pay  tax  liabilities)  or 
any other share plan as 
determined 
the 
Remuneration 
Committee  until  such 
time as the guideline is 
met. 

by 

Shares 
in  which  an 
Executive Director, their 
spouse/  civil  partner 
and/or  minor  children 
have either a legal or full 
and 
unconditional 
beneficial interest count 
towards 
the 
shareholding 
guidelines.  In addition: 
• 
shares  subject  to 
but 
vested 
unexercised 
awards  under  the 
LTIP (including any 
vested 
shares 
subject to a further 
period) 
holding 
reduced  by 
the 
number  of  shares 
that  would  need  to 
be sold to fund the 
tax  liability  arising 
on 
or 
exercise 
vesting; and   

• 

shares  subject  to 
vested 
but 
unexercised  SAYE 
options 

will  also  count  towards 
the guideline. 

Following  cessation  of 
employment,  a  former 
is 
Executive  Director 
required to retain 100% 
of  shares  which  form 
part of the shareholding 
guideline set out above 

74 of 171 

 
 
 
 
 
Element 

Maximum potential 

Retirement benefits 

Existing 
Executive 
Directors are entitled to 
pension contributions to 
a  money 
purchase 
(or  a  cash 
scheme 
allowance  in  lieu  of  a 
contribution 
a 
pension  scheme)  at  a 
rate  aligned  with  the 
majority of the wider UK 
is 
workforce. 
currently  3%  of  base 
salary. 

 This 

into 

When  recruiting  a  new 
Executive  Director,  the 
pension 
opportunity 
offered will also be at a 
rate  aligned  with  the 
majority of the wider UK 
workforce. 

Other benefits 

None 

Performance metrics 
and time period 

Changes from current 
Remuneration Policy  

Operation and link to 
strategy 
and 
were 
which 
obtained  following  the 
vesting  of  LTIP  awards 
(including  any  awards 
following 
that 
of 
cessation 
employment) 
a 
period  of  one  year 
following  cessation  of 
employment,  and  50% 
for an additional year. 

vest 

for 

Positioned 
to  ensure 
broad  competitiveness 
and comply with current 
market practice. 

N/A 

The 
in 
reduction 
pension contributions in 
the 
revised 
Remuneration  Policy  is 
to reflect the provisions 
revised  UK 
of 
Corporate  Governance 
Code and emerging UK 
market practice.  

the 

revised 
The 
Remuneration 
Policy 
gives the Remuneration 
Committee the ability to 
competitive 
offer 
remuneration  package 
line  with  market 
in 
practice 
and  within 
agreed maximum limits. 

a 

N/A 

Current 
entitlements 
include  car  allowance 
and  medical  expense 
insurance. 
The 
Remuneration 
has 
Committee 
to  provide 
discretion 
benefits 
additional 
considers 
it 
which 
necessary  in  order  to 
attract 
retain 
or 
Executive Directors and 
are 
which 
with 
commensurate 
market  practice.    Such 
additional benefits may 
for  example, 
include, 
reasonable 
relocation 
costs  in  respect  of  a 
new Executive Director. 

Executive Directors are 
also  offered  a  number 
of other benefits in line 
with  other  employees 
such as participation in 
the 
Clothing 
Ted 
Purchase Scheme.  

75 of 171 

 
 
 
 
 
 
 
 
 
 
Notes to the Executive Directors’ Remuneration Policy Table 

Annual bonus 
Profit targets are set by the Remuneration Committee by reference to internal and external forecasts. Market expectations for profit 
are considered a key measure of business performance for our shareholders. 

Strategic measures are chosen by the Remuneration Committee with reference to the strategic objectives of the business in this 
period of turnaround, so that the Executive Directors are incentivised to drive the Company's transformation strategy and ensure they 
are rewarded for delivering that strategy. 

Details  of  the  profit  targets  and  strategic  measures  applicable  to  the  2020/21  bonus  will  be  disclosed  in  the  next  Directors' 
Remuneration Report. 

The maximum bonus payable to employees is capped as a percentage of base salary which varies according to individual contracts 
(within the limits specified above).  

LTIP  
In arriving at the performance criteria for the LTIP, the comparator group used for benchmarking purposes consisted of listed 
companies in the retail sector and other companies with similar enterprise value to Ted Baker. 

The criteria used to measure performance for the 2020/21 year are TSR and Cash Flow targets together with an EPS underpin. 
Relative  TSR  will  be  measured  against  a  group  of  other  UK  listed  retail  companies  which  are,  in  the  view  of  the  Remuneration 
Committee, comparable with Ted Baker in size or nature of their business. Details of the TSR, Cash Flow and EPS targets applicable 
to the 2020 award will be disclosed in the next Directors' Remuneration Report. 

The Remuneration Committee felt that these criteria were appropriate for the Group as they should encourage management to focus 
on  longer-term  profitable  growth  and  align  them  with  the  shareholder  experience.  In  arriving  at  the  performance  measures,  the 
Remuneration Committee also took into account the views of shareholders expressed during the shareholder consultation exercise, 
who felt that TSR and EPS measures would be more appropriate compared to current PBT measure.  

Ted Baker Sharesave Scheme 
In accordance with HMRC rules, the Sharesave scheme does not permit the application of performance conditions. 

Malus and clawback provisions 
Awards under both the annual bonus and the LTIP are subject to malus and clawback provisions. In respect of the annual bonus, the 
malus provisions apply up to the date of the payment of the bonus and the clawback provisions apply for a further two years from that 
date.  In respect of the LTIP, the malus provisions apply during the three-year performance period until the vesting date and the 
clawback provisions apply for two years following vesting. 

• 

The circumstances in which malus or clawback may apply are wide ranging and include: 
individual conduct (such as the participant participating in or being responsible for conduct which resulted in significant losses to a 
group company, the participant failing to meet appropriate standards of fitness and propriety; and where the Company has reasonable 
evidence  of  fraud  or  material  dishonesty  by  the  participant  or  has  become  aware  of  any  material  wrongdoing  on  the  part  of  the 
participant); 

•  material failure of risk management in a group company or business unit that employs or employed the participant, or for which the 

participant is responsible; 

•  where a group company or business unit has materially mis-stated any financial information (whether or not audited) for any part of 

any financial year; and 
corporate failure. 

• 

Remuneration Committee discretion  
In addition to the discretion set out in this Remuneration Policy, the Remuneration Committee may apply discretion in operating the 
Remuneration Policy as it applies to the annual bonus and the LTIP in the following matters:  
The timing of any payments.  

• 
•  Any adjustments to performance conditions or awards required as a result of events such as a variation in share capital, special 

dividend, rights issue or corporate restructuring.  
The operation of malus and clawback provisions.  

• 
•  Minor administrative matters to improve the efficiency of operation of the plans or to take account of local tax law or regulation.  

Discretion regarding the treatment of leavers and on corporate events is set out in the ‘Service contracts and the policy on payments 
for loss of office and on corporate events’ section. In relation to the annual bonus and LTIP, the Remuneration Committee retains the 
ability to amend the performance conditions and/or targets in respect of any award or payment if one or more events have occurred 
which would lead the Remuneration Committee to consider that it would be appropriate to do so, provided that such an amendment 
should generally not make the performance conditions and/or targets materially less difficult to satisfy. Any exercise of discretion by 
the Remuneration Committee would be in line with the relevant plan rules or other applicable contractual documentation. 

76 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
If the Remuneration Committee used any of the discretions set out in this Remuneration Policy, these would, where relevant, be 
disclosed in the next Directors' Remuneration Report and the views of major shareholders may also be sought.  

Payments under the Remuneration Policy 
Remuneration  payments  and payments  for  loss  office  may only  be made  if  they  are consistent  with the approved  Remuneration 
Policy or if an amendment to the Remuneration Policy authorising the payment has been approved by shareholders. However, the 
Remuneration Committee may make remuneration payments and payments for loss of office (and exercise any discretions available 
to it in connection with such payments) notwithstanding that they are not consistent with this Remuneration Policy where the terms 
of the payment were agreed either (i) before this Remuneration Policy came into effect provided that the payment was consistent 
with the shareholder approved Directors' Remuneration Policy in force at the time it was agreed or (ii) at a time when the relevant 
individual  was  not  a  director  of  the  Company  and,  in  the  opinion  of  the  Remuneration  Committee,  the  payment  was  not  in 
consideration for the individual becoming a director of the Company. For these purposes "payments" includes the Remuneration 
Committee satisfying annual bonus or LTIP awards, and in the case of share awards the terms of the payment are "agreed" at the 
time the award is granted. 

Differences in remuneration policy for All Employees 
A consistent remuneration approach is applied at all levels throughout the Group, except as outlined below, to ensure that business 
strategy  and  performance  are  aligned  and  that  the  total  reward  is  sufficient  to  attract  and  retain  high-performing  and  talented 
individuals. 

All employees of Ted Baker are entitled to a base salary, access to a discretionary corporate and individual performance based 
annual or periodic bonus and a range of benefits dependent upon their role within the Group. The maximum potential annual base 
salary increase in any one year is consistent across all employees via a pay for performance scheme. Any exceptional increase to 
base  salary  is  structured  around  specific  criteria  linked  to  significant  change  in  role  or  level  of  responsibility,  market  value  at  a 
median level, value to Ted Baker and cross departmental equality for like roles. The maximum opportunity for bonus and benefits 
is based on seniority, responsibility and function of the role. 

LTIP awards are only available to Executive Directors and other members of senior management across the Group. Awards under 
the Ted Baker Incentive Plan are available to members of senior management and their direct reports. Share option grants under 
the Ted Baker Sharesave scheme are available to all UK employees. 

Malus  and  clawback  provisions  for  Executive  Director  annual  bonus  payments  and  LTIP  awards  are  similarly  applied  to  senior 
members of the Group management team. 

Remuneration Policy Table – Non-Executive Directors 

The  Board  aims  to  recruit  high-calibre  Non-Executive  Directors  (“NEDs”)  with  broad  commercial,  international  or  other  relevant 
experience. The remuneration policy for NEDs is set by the Board having taken account of the fees paid by other companies of a 
similar size and complexity. 

When  recruiting  NEDs,  the  remuneration  arrangements  offered  will  generally  be  in  line  with  those  set  out  in  the  Non-Executive 
Directors’ Remuneration Policy Table below. 

Approach to setting fees 

Additional fees 

Other items 

account 

reviewed 

intervals 
the 

at 
are 
Fees 
taking 
appropriate 
into 
time 
commitment  expected  and 
practice in peer companies of 
a  similar  size,  sector  and 
complexity. 

fee 
of 

NEDs  are  also  paid  an 
for  being  a 
additional 
member 
Board 
Committee,  for  acting  as  a 
chair of a Board Committee or 
the  senior 
for  acting  as 
independent director. 

a 

The Board reserves the right to 
pay additional fees to NEDs for 
taking on extra responsibilities 
outside of their normal duties.  

Each  NED  is paid  a  basic  fee 
for  undertaking  NED  and 
Board  duties.  A  higher  basic 
fee is typically paid to the Chair 
of the Board. 

The  fees  for  the  Chair  of  the 
Board  are  determined  by  the 
Remuneration  Committee and 
the fees for the other NEDs are 
determined by the Chair of the 

NED  fees  are  not  subject  to 
clawback 
withholding 
or 
arrangements. 

The NEDs do not participate in 
the  Group’s  annual  bonus 
scheme,  long-term  incentive 
plans, 
care 
health 
arrangements  or  employee 
share  schemes  and  do  not 
receive 
retirement 
benefits.  

any 

relevant 

The  Group  provides  each 
liability 
NED  with 
insurance  for  the  duration  of 
their  appointment.  NEDs  are 
reimbursed 
reasonable 
for 
expenses.  

77 of 171 

Changes from current 
Remuneration Policy 

The  ability  to  pay  additional 
fees  for  being  a  member  of  a 
Board Committee, for acting as 
a  chair  of a  Board  Committee 
and  for  acting  as  the  senior 
independent  director  were 
approved  by  shareholders  at 
the 2019 AGM.  This change is 
now 
formally 
incorporated  into  the  revised 
Remuneration Policy. 

being 

The 
revised  Remuneration 
Policy gives the Board greater 
ability  (within  the  maximum 
aggregate  fee  limit)  to  recruit 
and retain high-calibre NEDs. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Approach to setting fees 

Additional fees 

Other items 

Changes from current 
Remuneration Policy 

Board  and 
Directors. 

the  Executive 

is 

There 
prescribed 
no 
maximum  fee  for  a  NED,  but 
the  aggregate  fees  for  NEDs 
will  not  exceed  the  maximum 
aggregate  fee  limit  set  out  in 
the  Company’s  Articles  of 
Association. 

Service contracts and policy on payments for loss of office and on corporate events 

Provision 

Policy 

Details 

Notice periods and other provisions in 
Executive Director service contracts 

Subject to a longer initial notice period as 
set  out  below,  a  maximum  of  twelve 
months’  notice  from  the  Company  and  a 
maximum  of  twelve  months’  notice  from 
the Executive Director. 

The  Remuneration  Committee 
retain 
discretion to allow for a longer initial notice 
period 
recruited 
Executive Director.  The notice period will 
be  reduced  to  no  more  than  twelve 
months after the initial longer period.   

for  an  externally 

Executive  Directors’  service  contracts 
include  non-compete  and  non-poaching 
provisions. 

Compensation  for  loss  of  office  in 
Executive Director service contracts 

No  more  than  twelve  months’  salary, 
pension and benefits (excluding bonus). 

the 

The  new  ability  under 
revised 
Remuneration  Policy  to  offer  an  initial 
notice period of longer than twelve months 
in  exceptional 
will  only  be  offered 
circumstances. 
the  Remuneration 
Committee uses its discretion to allow for 
a longer initial notice period it will set out 
the  full  details  and  explanation  of  this  in 
the next Directors' Remuneration Report. 

If 

Executive  Directors  may  be  required  to 
work during their notice period, be placed 
on  gardening  leave  for  all  or  part  of  the 
notice  period  or  be  provided  with  pay  in 
lieu of notice if not required to work the full 
period of notice. 

Payable  monthly  and  adjusted  if  the 
Executive  Director  obtains  alternative 
employment. 

If  a  longer initial  notice  period  is  offered, 
as set out above, compensation for loss of 
office during the initial period will be linked 
to the length of the initial period. 

Executive  Directors  are  under  a 
contractual duty to mitigate their loss. 

Treatment 
annual  
bonus  and  deferred  bonus  on 
termination and corporate events 

of 

Annual bonus 

Annual bonus 

No payment unless employed on the date 
of  payment  of  bonus  except  for  “good 
leavers”.  The  Remuneration  Committee 
retains discretion to determine whether an 
Executive  Director  is  a  “good  leaver” 

“Good leavers” are entitled to a bonus pro-
rated  to  the  period  of  service  during  the 
period provided the financial targets have 
been  achieved  and  all  necessary 
conditions have been met. 

78 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Provision 

Policy 

Details 

taking 
circumstances. 

account 

of 

the 

relevant 

Deferred bonus 

No  vesting  unless  employed  on 
the 
vesting  date  or  a  "good  leaver".  "good 
leaver"  circumstances, 
include  death, 
disability,  ill-health,  injury,  redundancy, 
retirement or otherwise at the discretion at 
the Remuneration Committee 

The  Remuneration  Committee  has 
discretion  to  reduce  the  entitlement  of  a 
“good leaver” in line with performance and 
the circumstances of the termination. 

Deferred bonus 

if 

For good leavers, a deferred bonus award 
will vest either on the normal vesting date, 
or 
the  Remuneration  Committee 
decides, on termination of employment. If 
the  Executive  Director  is  not  a  "good 
leaver"  the  deferred  bonus  award  will 
lapse. 

If  there  is  a  change  of  control  or  other 
corporate  event  such  as  a  demerger  or 
special dividend which the Remuneration 
Committee  considers  would  have  a 
material effect on the share price, deferred 
bonus awards will vest early. 

Treatment of unvested LTIP awards on 
termination 

injury, 

All  awards 
for  “good 
lapse  except 
leavers” (which include death, disability, 
ill  health, 
retirement  and 
Remuneration 
The 
redundancy). 
Committee retains discretion to treat an 
Executive Director as a “good leaver” in 
other circumstances. 

Treatment of unvested LTIP awards on a 
corporate event 

the  end  of 

In the event of a change in control of the 
the 
to 
Company  prior 
performance  period,  the  performance 
period  will  be  shortened  to  the  date  of 
change  of  control  and  awards  will  vest 
on change of control based on the extent 
to which any performance conditions are 
satisfied  by  reference  to  that  shortened 
performance period. 

79 of 171 

For “good leavers”, the extent of vesting 
is  at  the  discretion  of  the  Remuneration 
of 
Committee 
performance  to  the  date  of  leaving  and 
pro-rated for the period of employment in 
the vesting period for the award. 

account 

taking 

Remuneration 

Committee’s 
The 
discretion to treat an Executive Director as 
a “good leaver” will take into account the 
particular circumstances of the Executive 
Director’s 
departure. 

Where  good  leavers  have  retained  their 
LTIP  awards 
following  cessation  of 
employment, following vesting the shares 
will be subject to a two-year holding period 
other  than  in  exceptional  circumstances 
as  determined  by 
the  Remuneration 
Committee  (which  may  include  death  or 
financial hardship). 

The  Remuneration  Committee  will  have 
absolute discretion to waive or adjust the 
performance  targets  in  the  event  of  a 
change of control. 

If  the  change  of  control  occurs  after  the 
end of the performance period, awards will 
vest on change of control to the extent that 
the  performance  conditions  have  been 
satisfied. 

The two-year holding period will cease to 
apply on a change of control.   

Following other corporate events such as 
a demerger or special dividend some or all 
the 
of  an  award  may  vest  early 

if 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Provision 

Policy 

Details 

Other 
termination 

potential 

payments 

on 

The  Remuneration  Committee  has  the 
discretion to make additional payments on 
termination of employment that are in line 
with market practice.  These may include 
reimbursement  of  reasonable  legal  fees, 
professional 
services, 
consideration  for  entering  into  additional 
restrictive  covenants  and  payments  to 
compromise any legal claims. 

outplacement 

Remuneration  Committee  considers  that 
the  share  price  would  be  materially 
affected by the corporate event. 

Any payment to compromise a legal claim 
will  only  be  made  after  obtaining 
appropriate legal advice. 

The Remuneration Committee will ensure 
that it does not exercise any discretion it 
has  in  such  a  way  as  to  reward  poor 
performance. 

This brings the Remuneration Policy into 
line with market practice and ensures that 
the  Remuneration  Committee  has  the 
necessary  discretions  to  enable  it  to 
protect  the  business  in  the  event  of  the 
termination  of  employment  of  an 
Executive Director. 

Outside appointments 

Non-Executive  
Directors 

Executive  Directors  may  accept  one 
board  appointment 
listed 
company. 

in  another 

The  Remuneration  Committee  Chair’s 
approval must be sought before accepting 
appointment. Fees may be retained by the 
Executive Director. 

NEDs have letters of appointment with the 
Company which provide: 

• 

• 

Three to six months’ notice from the 
Company 
Three to six months’ notice from the 
NED 

NEDs  may  be  required  to  work  during 
the  notice  period,  be  placed  on 
gardening  leave  for  all  or  part  of  the 
notice  period,  or  may  be  provided  with 
pay  in  lieu  of  notice  if  not  required  to 
work the full period of notice. 

80 of 171 

 
 
 
 
 
 
 
 
Contracts of Service and Letters of Appointment 
Each Executive Director has a service contract. Service contracts and letters of appointment are available for inspection at 
the registered office.  

Unexpired term 

Notice 
period 

Provision for 
compensation 

David Bernstein1 

Ray Kelvin2 

Lindsay Page3 

Rachel Osborne4 

Ron Stewart5 
Andrew Jennings6 
Jennifer Roebuck7 
Sharon Baylay 

Helena Feltham 

Jon Kempster 

David Wolffe 

Date of service 
contract/letter of 
appointment 

24/01/2003 

17/07/1997 

17/07/1997 

11/11/2019 

01/04/2017 
01/04/2017 
29/09/2017 
15/05/2018 

01/05/2019 

17/12/2019 

18/05/2020 

Duration of 
contract/appointment 

Contracts are of unlimited 
duration 
Contracts are of unlimited 
duration 
Contracts are of unlimited 
duration 
Contracts are of unlimited 
duration 
Three years 
Three years 
Three years 
Three years 

N/A 

N/A 

N/A 

N/A 

N/A  
2 months 
N/A 
1 year 3 months 

6 months 

12 
months 
12 
months 
12 
months 
3 months 
3 months 
3 months 
3 months 

Three years 

2 years 3 months 

3 months 

Three years 
Contracts are of unlimited 
duration 

2 years 11 months 

N/A 

3 months 
12 
months 

None 

None 

None 

None 

None 
None 
None 
None 

None 

None 

None 

      1 David Bernstein resigned as Executive Chairman on 10 December 2019. 

2 Ray Kelvin resigned as Chief Executive Officer on 4 March 2019.  
3 Lindsay Page resigned as Chief Executive Officer on 10 December 2019.  
4 As part of Rachel’s employment contract, it was agreed that her annual bonus for FY20-21 would be subject to a minimum of £70,000, provided 
she has not left the company by reason of gross misconduct before the time of payment.   
5 Ron Stewart resigned as Non-Executive Director on 17 December 2019. 
6 A new service contract was put in place for Andrew Jennings from 01/04/2020 for a three-year term. 
7 Jennifer Roebuck resigned as Non-Executive Director on 31 March 2020. 

Recruitment Remuneration 
The Group’s strong brand identity attracts talented candidates of a high calibre. If required, external recruitment agencies are engaged 
to support the search for specialist roles. The Remuneration Committee’s approach to recruitment remuneration is to set pay levels 
at the comparable internal rate and no more than is necessary to attract candidates with the appropriate level of skill and experience 
to the role.  

The Remuneration Committee retains the principle of a median level total remuneration package when benchmarking for new and 
senior roles. 

Buy-out awards 

In order to attract key talent to Ted Baker, the Remuneration Committee will, in certain circumstances, consider making a buy-out 
award to compensate a candidate for losses incurred by leaving a previous employer to join the Group. 

The specifics of any buy-out award would be dependent on the individual circumstances of recruitment and would not be considered 
as regular practice and nor would the Remuneration Committee commit to matching any expected value of awards. 

If a buy-out award were made, the Remuneration Committee would seek to make them on a like-for-like basis to ensure that the 
value awarded would be no greater than the value forfeited by the individual.  

Any buy-out award can be made in cash and/or shares and the Company may put in place a bespoke arrangement under Listing 
Rule 9.4.2(2) in order to facilitate a buy-out award. 

The Remuneration Committee may choose to apply performance conditions to these buy-out awards. 

Recruitment awards 

In exceptional circumstances, the Remuneration Committee may make a one-off recruitment award (payable in either shares or cash) 
to  a  new  Executive  Director  in  order  to  attract  an  individual  of  the  required  calibre.  A  recruitment  award  will  be  subject  to  such 
conditions  as  the  Remuneration  Committee  determines  which  may  be  linked  to  future  performance  and/or  retention.  Any  such 
recruitment award would be capped at 100% of salary. This is a new provision in the Remuneration Policy and gives the Remuneration 
Committee additional ability to enable it to recruit high calibre Executive Directors. 

81 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Other elements of package 

A relocation package may be offered to Executive Directors who are required to relocate to take up their appointment within the 
Group.  

The remuneration package for any new Executive Directors would be made up of the same or broadly similar components to those 
used to reward existing Executive Directors of the Group. The pension contribution rate will be aligned with the rate of the majority of 
the wider UK workforce.  

The remuneration package would comprise an appropriate mixture of fixed and variable remuneration as may be required to attract 
a candidate of appropriate skill and level of qualification.  

Minimum shareholding guidelines would be set for all new Executive Directors joining the Group.  

Consistent with the policy applied to existing Executive Directors, the maximum variable pay elements for any new recruit would 
comprise annual bonus of up to 150% of base salary (and up to 200% in exceptional circumstances), and awards under the LTIP of 
up to 150% of base salary (300% in exceptional circumstances). 

Statement of Consideration of Employment Conditions Elsewhere in the Company 
The  Chief  People  Officer  presents to  the  Remuneration  Committee at  its meeting  in  February  of  each  year  on  proposed  pay  for 
performance salary increment potential for the general employee population and on any changes to remuneration policy within the 
Group. The Remuneration Committee limits any increases in base salary for Executive Directors so that they are broadly in line with 
the mechanics applied across the general employee population for pay for performance and exceptional increases as detailed above. 
This includes the ability to make incremental changes if the salary and total reward falls below the targeted median range. 

Proposed  remuneration  arrangements  are  discussed  with  employee  communication  groups  and  senior  management.  The 
Remuneration Committee does not specifically invite employees to comment on the Executive Directors’ Remuneration Policy but 
any comments made by employees are taken into account. 

As  part  of  the  Remuneration Committee’s  annual  workload,  it has  a  calendar of employee  engagements  in  order  to  explain  how 
executive remuneration aligns with  wider company pay policy. In FY2019/20 Andrew Jennings has attended an Executive Board 
meeting,  a  Senior  Retail  team  meeting  and  a  Development  Board  meeting.  Opportunities  will  be  identified  for  further  employee 
engagement in FY 2020/21. 

As well as benchmarking the remuneration packages of an Executive Director peer group as and when required, any benchmarking 
exercise  undertaken  which  subsequently  underpins  the  Remuneration  Policy  for  Executive  Directors  also  takes  into  account  the 
remuneration levels of other senior executives within the Group. 

The Remuneration Committee continues to support its established commitment to the Group policy of targeting total remuneration 
levels for senior management and employees across the Group within the median range in order to retain and reward key individuals. 

82 of 171 

 
 
 
 
 
 
 
 
 
 
 
Total Remuneration Opportunity  

The total remuneration opportunity for Rachel Osborne and David Wolffe that could result from the remuneration policy in 2020/21 
are shown below. It is currently intended that awards will be made to Executive Directors under the annual bonus scheme and the 
LTIP following the 2020 AGM, and it is anticipated that these awards will be subject to the performance conditions as set out in the 
Directors' Remuneration Policy. As a result of this, the Group have applied ‘theoretical’ performance scenarios, defined in the notes 
below the charts.  

Rachel Osborne 
Appointed as Acting Chief Executive Officer on 10 December 2019 and appointed as Chief Executive Officer on 31 March 2020. 

4,500

4,000

3,500

3,000

2,500

2,000

1,500

1,000

500

0

LTIP

Bonus

Fixed Pay

£3,968,000

£3,181,000

50%

33%

17%

£1,579,000

25%

40%

35%

60%

26%

14%

Target

Maximum

50% increase in share
price

£556,000

100%

Fixed

David Wolffe 
Appointed as interim Chief Financial Officer on 2 January 2020 and appointed as Chief Financial Officer on 18 May 2020. 

3,000

2,500

2,000

1,500

LTIP

Bonus

Base Pay

1,000

500

0

£288,000
100%

Fixed

Notes: 
Fixed pay is base salary plus pension and benefits. 

£2,725,000

62%

28%

10%

£2,163,000

52%

35%

13%

Maximum

50% increase in
share price

£1,019,000

28%

44%

28%

Target

Target performance is the level of performance required to deliver 60% of the theoretical maximum bonus, defined as 200% of basic 
salary, and 25% of the theoretical maximum LTIP award at the vesting date, defined as 300% of basic salary. 

83 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Maximum performance would result in a bonus payment of the theoretical maximum of 200% of basic salary and of the theoretical 
maximum LTIP award at the vesting date, defined as 300% of basic salary. 

A theoretical 50% increase in share price would result in a bonus payment of 200% of basic salary and full LTIP award at the vesting 
date, defined as 450% of basic salary. 

For  Rachel  Osborne,  the  remuneration  opportunity  includes  the  salary  she  received  as  Acting  Chief  Executive  Officer  and  the 
increased salary she received from her appointment to Chief Executive Officer to £525,000 from 31 March 2020. 

For David Wolffe, the remuneration opportunity includes the salary he received from his appointment to Chief Financial Officer from 
18 May 2020.  

Statement of Consideration of Shareholder Views 

The Remuneration Committee reviews annual shareholder feedback on the Directors’ Remuneration Report to ensure their views 
are  given  due  consideration  in  forming  and  implementing  the  Directors’  Remuneration  Policy.  Feedback  is  sought  from  key 
shareholders on any major changes to components of executive remuneration, including the level of awards to be made and the 
performance metrics in respect of the Company’s long-term incentive schemes. 

In September 2019, we kicked off a shareholder consultation process and engaged with key shareholders to discuss a proposed 
Remuneration Policy and build consensus ahead of the shareholder vote at the 2020 AGM. Following on from a productive initial 
shareholder  consultation,  we  revised  the  proposed  Remuneration  Policy  to  reflect  the  feedback  received and  engaged  in  further 
consultation with shareholders. As a result of feedback from shareholders as part of this consultation process, the following changes 
were made to the proposed Remuneration Policy: 

•  A change in the performance metrics for the Annual Bonus scheme and LTIP to ensure that a range of financial and strategic 
metrics can be set by the Remuneration Committee in order to target the strategic objectives of the business in this period of 
transformation.  
Introduction of deferral into shares for a two-year period for any annual bonus exceeding 100% of base salary, thereby aligning 
executives to the shareholder experience. 

• 

•  Alignment  of  the  pension  contribution  rates  for  Executive  Directors  (or  payments  in  lieu)  with  those  available  to  the  wider 

workforce.  

•  Strengthening of the post cessation shareholding guidelines, again aligning executives to the shareholder experience. 

84 of 171 

 
 
 
 
 
 
 
 
 
 
 
Part C: Annual Report on Remuneration 

The tables below set out in a single figure the total amount of remuneration, including each element, received by each of the 
Executive and Non-Executive Directors for the periods ended 25 January 2020 and 26 January 2019. 

Directors’ Single Total Figure of Remuneration (Audited)  

52 weeks ended 25 
January 2020 

Salary 

Benefits7 

Performance-
related bonus 

£’000 

£’000 

£’000 

Long-Term 
Incentive 
Plans 
£’000  

Pension 

Other 
items 

Total 
20208 

£’000 

£’000 

£’000 

Executive 

Ray Kelvin1 

Lindsay Page2 

Rachel Osborne3 

David Bernstein4 

Non-Executive 

David Bernstein4 

Ron Stewart 

Andrew Jennings 

Jennifer Roebuck 

Sharon Baylay 

Helena Feltham5 

Jonathan Kempster6 

40  

398  

99  

158  

9  

77  

76  

67  

83  

37  

9  

2  

17  

5  

-    

-    

-    

-    

-    

-    

-    

-    

Notes: 

1,053  

24  

-    

-    

-    

-    

-    

-    

-    

-    

-    

-    

-    

-    

-    

-    

-    

-    

-    

-    

-    

-    

-    

-    

-    

-    

-    

50  

 -  

 -  

42  

465  

5  

15  

124  

-    

-    

158  

-    

-    

-    

-    

-    

-    

-    

 -  

-    

-    

-    

-    

-    

-    

9  

77  

76  

67  

83  

37  

9  

55  

15  

1,147  

1 Ray Kelvin resigned from the Board on 4 March 2019.  
2 Lindsay Page resigned from the Board on 10 December 2019.   
3 Rachel Osborne was appointed to the Board on 11 November 2019 as Chief Financial Officer and on 10 December 2019 Rachel was appointed to 
Acting Chief Executive Officer. Rachel received a salary increase of £55,000 per annum for the period she was acting in this capacity and this has 
been reflected in her remuneration detailed above. As a result of resigning from her previous employer, Rachel incurred certain losses due to her 
being required to repay part of a bonus she had received. Under her service contract, Rachel is entitled to be compensated by the Company in respect 
of such losses up to a maximum amount of £200,000. The total amount that Rachel will be required to repay to her previous employer is £35,821.37, 
which is to be repaid in 9 monthly instalments. The amounts shown in the table reflect the gross payments to Rachel during the 52 weeks ended 25 
January 2020 to compensate her (on an after-tax basis) for the repayments she has made. The remaining payments due to Rachel will be included 
in next year's Remuneration Report. 
4 David Bernstein was Non-Executive Director from 26 January 2019 to 3 March 2019 and then appointed to Executive Chairman on 4 March 2019. 
David resigned from the Board on 10 December 2019. During the period, he performed the role of Executive Chairman, David received a salary of 
£200,000 per annum and this has been reflected in his remuneration detailed in the ‘Executive’ section of the table above.  
5 Helena Feltham was appointed to the Board on 1 May 2019. 
6 Jonathan Kempster was appointed to the Board on 17 December 2019. 
7 Benefits comprise private medical insurance and car benefits. 
8 There has been no benefit relating to share price appreciation during the year or discretion exercised regarding any award where that discretion was 
influenced by share price appreciation or depreciation.  

85 of 171 

 
 
 
 
 
 
 
              
          
     
 
 
 
 
 
 
 
 
                                
                                     
                                   
                                
                                
              
                               
                                   
                                   
                                
                               
            
                                
                                     
                                   
                                
                                 
          
            
                               
                                   
                                   
                                
                                
          
            
 
 
 
 
 
 
 
                                  
                                   
                                   
                                
                                
                
                                
                                   
                                   
                                
                                
          
              
                                
                                   
                                   
                                
                                
          
              
                                
                                   
                                   
                                
                                
          
              
                                
                                   
                                   
                                
                                
          
              
                                
                                   
                                   
                                
                                
          
              
                                  
                                   
                                   
                                
                                
          
                
 
                            
                                   
                                   
                                
                               
          
         
 
 
 
 
 
52 weeks ended 
26 January 2019 

Salary 

Benefits3 

Performance-
related bonus 

£’000 

£’000 

£’000 

Long-Term 
Incentive 

Plans4     
£’000  

Pension 

Other 
Items 

£’000 

Executive 
Ray Kelvin 
Lindsay Page1 

Non-Executive 
David Bernstein 
Ron Stewart 
Andrew Jennings 
Anita 
Balchandani2 
Jennifer Roebuck 
Sharon Baylay 

      459  
      441  

       22  
       24  

        -    
        -    

      530  
      506  

        -    
       55  

       85  
       60  
       55  

        -    

       55  
       34  
   1,189  

        -    
        -    
        -    

        -    

        -    
        -    
       46  

        -    
        -    
        -    

        -    

        -    
        -    
        -    

   1,036  

        -    
        -    
        -    

        -    

        -    
        -    
       55  

- 
- 

- 
- 
- 
- 

- 
- 

Total 
2019 

£’000 

   1,011  
   1,026  

       85  
       60  
       55  

        -    

       55  
       34  
   2,326  

1 Lindsay Page was appointed as acting Chief Executive Officer on 7 December 2018. Lindsay received a salary increase of £20,000 to £460,000 
per annum for the period he is acting in this capacity, backdated to 7 December 2018. This has been included within his remuneration for the 52 
weeks ended 26 January 2019. 
2 Anita Balchandani resigned as Non-Executive Director on 19 February 2018. 
3 Benefits comprise private medical insurance and car benefits. 
4 The value of LTIPs included in the Directors’ single total figure of remuneration table above relates to Award 3 of the 2013 LTIP which vested to 
85% of maximum on 29 April 2018. The value included is calculated using the number of options that vested at the share price on the date the 
award vested (£26.70), less the cost of exercise (nominal cost of 5p per ordinary share). 

Annual rates of salary in force during the period 

Ray Kelvin 

27 January 2019 – 4 March 2019 

Lindsay Page 

27 January 2019 – 10 December 2019 

Rachel Osborne 

11 November 2019 - 10 December 2019 

11 December 2019 - 25 January 2020 

Annual Bonus (Audited) 

£’000 

460 

460 

440 

495 

For the 52 weeks ended 25 January 2020, the financial targets set at the beginning of the period were not exceeded, and therefore 
no bonus was achieved. 

Actual Performance Against Performance Targets (Audited) 
Performance Related Bonus 

The  profit  targets  for  the  annual  bonus  and  the  extent  of  their  achievement  are  summarised  in  the  table  below  (straight-line 
interpolation between points in the range). 

Profit target1 
Percentage of bonus payable to Ray Kelvin 

Percentage of bonus payable to Lindsay Page 

Percentage of bonus payable to Rachel Osborne 

Threshold 
Bonus 2020 

Maximum 
Bonus 2020 

 £72.5m  

 £76.5m  

0% 

0% 

0% 

100% 

100% 

100% 

Actual 
Performance 
2020 
£9.8m2 
0% 

0% 

0% 

1 The profit target is an underlying profit target (excluding the impact of IFRS 16) 
2 Actual performance includes the impact of adding back net costs associated with IFRS 16 

86 of 171 

 
 
 
 
 
              
          
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
Long-Term Incentive Schemes (Audited) 

Awards Under the Ted Baker Plc Long-Term Incentive Plan 2013 (Audited) 

During the period, the fourth award granted under the 2013 LTIP was due to vest on 4 May 2019. The table below summarises actual 
outcomes against the performance conditions set for that Award. 

Performance conditions 

Share price increase underpin1 

Profit per share growth2 

Threshold performance target 

Maximum performance target 

Actual performance achieved 

10.0% 

10.0% 

(37.2%) 

Percentage of maximum achieved 

Share price underpin not achieved 

10.0% 

15.0% 

2.4% 

0% 

1Based on base average six month share price at the award date of £27.44 and the six-month average at the vesting date of £17.21. 
2Based on base profit per share in 2015/16 of 132.9p and final profit per share of 142.9p in 2018/19. 

Awards made under the 2013 LTIP are subject to performance conditions of compound annual growth in profit before tax and non-
underlying  items  per  share  over  the  three-year  performance  period  and  share  price  growth  over  the  three-year  award  period  as 
detailed below. 

Performance conditions 

Threshold 

Target 

Stretch 

Non-underlying profit before tax per 
share 
Share price growth1 

10% 

10% 

12% 

10% 

13.5% 

10% 

Super-
stretch 

15% 

10% 

1Share awards will only vest if the share price has risen by 10% over the three-year period commencing on the date that the awards are made. 

87 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Executive Directors’ Interests in the Company’s Share Schemes (Audited)  

Maximum 
receivable 
at 26 Jan 
2019 

Date of 
grant 

Awarded 
during 
the year 

Exercised 
during 
the year 

Lapsed 
during 
the year 

Maximum 
receivable 
at 25 Jan 
2020 

Option 
Price 
(p)  

Share 
price 
on 
date of 
grant 
(p) 

Share 
price on 
date of 
exercise 
(p) 

Face 
value of 
maximum 
receivable 
at 25 
January 

2020                 

Exercise period / 
Vesting date 

(£'000) 

Ray Kelvin 
2013 
LTIP 

30 April 
2015 
05 May 
2016 
06 April 
2017 
03 April 
2018 
16 April 
2019 

19,873 

28,236 

24,574 

27,600 

- 

TOTAL 

100,283 

Lindsay Page 
2013 
LTIP 

30 April 
2015 
05 May 
2016 

06 April 
2017 
03 April 
2018 
16 April 
2019 
20 May 
2014 

SAYE 

TOTAL 

18,979 

26,967 

23,469 

26,400 

- 

46,000 

1,875 

97,690 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(28,236) 

(24,574) 

(27,600) 

19,873 

5  

2,855.0  

- 

- 

- 

- 

5  

2,364.0  

5  

2,757.0  

5  

2,544.0  

5  

1,520.0  

(80,410) 

19,873 

18,979 

5  

2,855.0  

- 

- 

- 

- 

- 

5  

2,364.0  

5  

2,757.0  

5  

2,544.0  

5  

1,520.0  

1,600  

2,000.0  

(26,967) 

(23,469) 

(26,400) 

(46,000) 

(1,875) 

(124,711) 

18,979 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

29 April 2018 - 29 
April 2025 
04 May 2019 - 04 
May 2026 
05 April 2020 - 05 
April 2027 
02 April 2021 - 02 
April 2028 
15 April 2022 - 15 
April 2029 

           567  

             -    

             -    

             -    

             -    

           567  

           542  

             -    

29 April 2018 - 29 
April 2025 
04 May 2019 - 04 
May 2026 

05 April 2020 - 05 
April 2027 
02 April 2021 - 02 
April 2028 
15 April 2022 - 15 
April 2029 
01 July 2019 - 01 
January 2020 

             -    

             -    

- 

             -    

           542  

LTIP awards granted in respect of Lindsay Page represented 11% of the total number of the LTIP awards granted during the period (2019: 21%). The 
balance included other senior executives across the Group.  

Following the resignation of Ray Kelvin and Lindsay Page during the period, the LTIP awards granted between 2016 and 2019 have lapsed.  

No other person who served as a director of the Company during the financial year was awarded, or holds, interests in the Company's share schemes. 

88 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
          
      
 
          
      
 
          
      
 
          
      
 
 
          
      
 
 
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
          
      
 
          
      
 
          
      
 
          
      
 
          
      
   
      
 
 
 
  
  
  
 
Directors’ Shareholding (Audited) 
The Directors who held office during the period had the following interests, including family interests, in the shares 
of the Company. 

Unvested 

Vested but unexercised 

Shares 
beneficially 
owned as at 25 
January 2020 

Share options 
granted under 2013 
LTIP subject to 
performance 
conditions1 

Share options 
granted under Ted 
Baker Sharesave 
Scheme without 
performance 
conditions1 

LTIP 2013 
share 
options  

Sharehol
ding 
guideline 
met 

15,540,280 

81,532 

6,000 

334 

- 

5,005 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

19,873 

18,979 

- 

- 

- 

- 

- 

- 

- 

- 

Yes 

Yes 

N/A 

N/A 

No 

N/A 

N/A 

N/A 

N/A 

N/A 

- 

- 

- 

- 

- 

- 

- 

- 

Director 

Ray Kelvin1 

Lindsay Page1 

David Bernstein 

Ron Stewart 

Rachel Osborne 

Andrew Jennings 

Jennifer Roebuck 

Sharon Baylay 

Helena Feltham 

Jonathan Kempster 

1Following the resignation of Ray Kelvin and Lindsay Page, the unvested LTIP awards granted to Ray Kelvin and Lindsay Page have lapsed.  

No LTIP awards were exercised during the period.  

The  shareholding  guidelines under  the  current  Directors’  Remuneration  Policy  encourage  existing  Executive  Directors    to  hold  a 
minimum of 200% of base salary in shares and for any new Executive Director (Rachel Osborne and David Wolffe) to be encouraged 
to hold at least 100% of base salary in shares. Shareholding for new Executive Directors can be acquired over five years. 

Payments for Loss of Office (Audited) 

On 10 December 2019, Lindsay Page resigned as Chief Executive Officer and David Bernstein stepped down as Executive Chairman.  

Lindsay’s contractual notice period commenced on 10 December 2019. Lindsay receives a payment in lieu of the balance of his 12 
month notice period, calculated by reference to his annual salary (£460,000), annual pension supplement (£57,500) and the cost of 
contractual benefits (excluding bonus) (the figure for this element disclosed in the single total figure table for the 52 weeks ended 26 
January 2019 was £24,000).  This payment continues to be made in monthly instalments and subject to reduction should Lindsay 
secure alternative employment.  

Lindsay received a payment in respect of any accrued but untaken holiday for the 2019/20 year, along with a payment in respect of 
any accrued but unpaid pension supplement. 

Lindsay was not eligible to receive a bonus for the 2019/20 year.  

Lindsay’s 2017, 2018 and 2019 LTIP awards lapsed.  Lindsay’s vested 2015 LTIP award, which vested over 18,979 ordinary shares 
in the Company, will remain exercisable for a period of twelve months.  

Save as set out above, Lindsay did not receive any other compensation or payment for the termination of his employment or his 
ceasing to be a director of the Company or any other group company.  

In light of the COVID-19 pandemic, Lindsay has agreed to waive the last six months’ notice payments and his restrictive covenants 
will be reduced by the same time frame.  

David  Bernstein  receives  a  payment  in  lieu  of  his  six-month  notice  period,  calculated  by  reference  to  his  annual  salary 
(£200,000).   This  payment  continued  to  be  made  in  monthly  instalments  (subject  to  reduction  should  David  secure  alternative 
employment).  

David received a payment in respect of any accrued but untaken holiday for the 2019/20 year.  

Save as set out above, David did not receive any other compensation or payment for the termination of his employment or his ceasing 
to be a director.  

89 of 171 

 
 
 
 
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
In light of the COVID-19 pandemic, David Bernstein has agreed to suspend the last three months’ notice payments until a future date 
to be agreed between the Company and David. 

Payments to past Directors (Audited) 

No payments were made in the period to past Directors (2019: £nil). 

Performance Graph and Table 
The following graph charts the total cumulative shareholder return of the Company from January 2010 to January 2020. 

1,300

1,200

1,100

1,000

900

800

700

600

500

400

300

200

100

)

%

(
n
r
u
t
e
R

l

r
e
d
o
h
e
r
a
h
S
e
v
i
t
a
u
m
u
C

l

0
Jan-09

Jan-10

Jan-11

Jan-12

Jan-13

Jan-14

Jan-15

Jan-16

Jan-17

Jan-18

Jan-19

Ted Baker

FTSE All Share Personal Goods

FTSE All Share

End of January

The graph above shows the Company’s performance against the FTSE All Share Personal Goods index, the sector against which it 
is tracked by market analysts, and also against the FTSE All Share index to illustrate the Company’s performance in the general 
market 

CEO Remuneration 
For the financial periods ended: 

Total Remuneration 

527 

569 

4,126 

701 

757 

665 

1,217 

1,321 

1,011 

485 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

2020 

% of maximum 
performance-related bonus 
paid 

Note  
1 

Note 
1 

Note 
2 

Note 
3 

Note 
4 

Note 
5 

Note 
1 

76% 

67% 

0% 

90% 

100% 

50% 

0% 

0% 

0% 

0% 

% of maximum LTIP vesting 

0% 

0% 

100% 

0% 

0% 

0% 

100% 

100% 

85% 

0% 

Note 1: The performance criteria in respect of LTIP schemes due to vest in these years were not met and therefore no value crystallised under these 
schemes. 
Note 2: The amount included in total remuneration in respect of variable LTIP awards in 2013 comprises the number of nil-cost option awards vesting 
under the Ted Baker 2009 Value Creation Plan in August 2012 at the share price on the date the awards first became exercisable. Under this scheme 
awards converted into a number of options which was dependent upon the satisfaction of various performance targets. These options were exercisable 
over two tranches, the first in October 2012 and the second in October 2013. 
Note 3: The first of the awards made under the Ted Baker Plc Long-Term Incentive Plan 2013 vested in full in July 2016. 
Note 4: The second of the awards made under the Ted Baker Plc Long-Term Incentive Plan 2013 vested in full in April 2017.  
Note 5: The third of the awards made under the Ted Baker Plc Long-Term Incentive Plan 2013 partially vested in April 2018.  

Subsequent awards will vest, dependent on performance conditions being met, annually in future years. 

90 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Percentage Change in CEO’s Remuneration 

The table below shows how the percentage change in the CEO’s total remuneration excluding share-based payments in 2019 and 
2020 compares with the percentage change in the average remuneration for all employees within the Group over the same period. 

Year  on 
change % 

year 

Chief  Executive 
Officer 

All Employees 

Salary 

Benefits 

Bonus 

1.3% 

10.2% 

-8.7% 

-16.9% 

0%1 

0%1 

1The percentage change is 0% as no bonus was paid in either year. 

CEO Pay Ratio 

The table below compares the 2019/20 single total figure of remuneration for the Chief Executive Officer with that of the employees 
who are paid at the 25th percentile (lower quartile), 50th percentile (median) and 75th percentile (upper quartile) of our UK 
employee population. 

Year 

Method 

25th percentile pay 
ratio 

Median pay ratio 

75th percentile pay 
ratio 

2019/20 

Option B 

28:1 

26:1 

18:1 

The remuneration figures for the employee at each quartile were determined with reference to the financial year ending on 25 January 
2020.  

Option B was used to calculate these figures. The Committee believes that this approach provides a fair representation of the CEO 
to  employee  pay  ratios  and  is  appropriate  in  comparison  to  alternative  methods,  balancing  the  need  for  statistical  accuracy  with 
internal operational constraints. Under this option, the latest available gender pay gap data, that from April 2019 was used to identify 
the best equivalent for three Group UK employees whose hourly rates of pay are at the 25th, 50th and 75th percentiles for the Group. 
A full-time equivalent total pay and benefits figure for the 2019/20 financial year was then calculated for each of those employees. 
This was also sense checked against a sample of employees with hourly pay rates either side of the identified individuals to ensure 
that the identified employees reflect the best equivalents for each quartile. The pay ratios outlined above were then calculated as the 
ratio of the CEO's single figure (see below) to the total pay and benefits of each of these employees.  

The value of each employee's total pay and benefits was calculated using the single figure methodology consistent with the CEO. No 
elements of pay have been omitted. Where required, remuneration was approximately adjusted to be full-time and full-year equivalent 
basis based on the employee's average full-time equivalent hours for the year and the proportion of the year they were employed. 

As required by the regulations, the CEO single figure used to determine the 2019/20 pay ratios is based on the sum of the total single 
figures of remuneration for the financial year for Lindsey Page and Rachel Osborne, but with remuneration in respect of Rachel's 
service as CFO excluded. This gives a total of £537,196 for 2019/20. 

The table below sets out the salary and total pay and benefits for the three-identified quartile point employees: 

25th percentile 
(P25) 

Median (P50) 

75th percentile 
(P75) 

Salary 

£18,923 

£20,547 

£29,802 

Total pay and benefits 

£18,987 

£20,606 

£30,418 

The Committee considers that the median CEO pay ratio is consistent with the relative roles and responsibilities of the CEO and the 
identified employee. Ted Baker is committed to offering its employees a competitive remuneration package targeted at the median 
range for the role. Base salaries for employees, including our Executive Directors, are determined with reference to a range of factors 
including the role and sustained value of the individual in terms of skills, experience and contribution, market value at the median 
level,  and  relative  value  to  Ted  Baker.  Due  to  the  nature  of  the  role,  the  CEO’s  remuneration  package  has  higher  weighting  on 

91 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
performance-related pay (including the annual bonus and LTIP) compared to the majority of the workforce. This means the pay ratios 
are likely to fluctuate depending on the outcomes of incentive plans in each year.  

The Committee also recognises that, due to the nature of a company’s business and the flexibility permitted within the regulations for 
identifying  and  calculating  the  total  pay  and  benefits  for  employees,  the  ratios  reported  above  may  not  be  comparable  to  those 
reported by other companies. 

Relative Importance of Spend 
The following table sets out the percentage change in dividends and employee remuneration for the 52 weeks ended 25 January 
2020, compared to the 52 weeks ended 26 January 2019. 

Dividends1  

Employee 
Remuneration  

2020 
£’000 
3,477 

103,180 

2019 
£’000 
26,110 

96,283 

Percentage 
change 
-86.7% 

7.2% 

1

The value of dividends disclosed is the total interim dividend paid during the period and the final dividend proposed for the respective 

period. 

Statement of Implementation of Remuneration Policy in the Following Financial Period 
The Remuneration Policy in effect during the period was approved at the Annual General Meeting on 13 June 2017 and took effect 
for the three years commencing on that date. The revised Remuneration Policy outlined in section B of the Directors' Remuneration 
Report, will be voted upon at the 2020 Annual General Meeting and, provided it is approved, will take effect from that date. 

The Remuneration Committee have confirmed that there will be no increase in the base salary of £525,000 for the Chief Executive 
Officer from 1 April 2020. This was determined after considering global economic factors, and is consistent with the approach for 
employees across the Group where no increase has been applied, subject to individual objectives being met, and except in cases of 
exceptional performance, changes in roles or responsibilities, or promotion. 

The salary on appointment for the Chief Financial Officer will be £375,000 per annum. 

There is no increase in the fees payable to Non-Executive Directors in 2020/21. 

The profit targets, on which the 2020/21 annual bonus will be based, will be derived after considering internal and external forecasts. 
Strategic measures will be chosen by the Remuneration Committee with reference to the strategic objectives of the business in this 
period of transformation. The profit targets and strategic measures for the 52 weeks ending 24 January 2021 will be disclosed in the 
annual accounts for that period. 

An award of options under the 2020 LTIP may be made during the current financial year. Awards to Executive Directors under this 
scheme will likely be based on up to 150% of base salary. However, the Board is requesting approval from shareholders under the 
new Remuneration Policy to grant awards of up to 300% of base salary under the 2020 LTIP in exceptional circumstances. The 
performance criteria for the 2020 LTIP awards granted in the financial year 2020/21 will be TSR, and Cash Flow targets together with 
an EPS underpin. The TSR and Cash Flow targets will have equal weighting. Relative TSR will be measured against a group of other 
UK listed retail companies which are, in the view of the Remuneration Committee, comparable with Ted Baker in size or nature of 
their business. Details of the TSR, Cash Flow and EPS targets applicable to the 2020 award will be disclosed in the next Directors' 
Remuneration Report. 

Unvested awards under the Ted Baker Plc Long-term incentive plan 2013 

Date of Award 

Vesting date 

06-Apr-17 

03-Apr-18 

16-Apr-19 

05-Apr-20 

02-Apr-21 

15-Apr-22 

Average six 
month share 
price at 
award date 

£27.12 

£28.09 

£17.52 

Share price 
performance 
target 

Profit per 
share at 
award date 

£29.83 

£30.90 

£19.27 

148.3p 

164.6p 

151.5p 

Threshold 
profit per 
share 
growth 
target 
197.4p 

219.1p 

207.8p 

Maximum profit 
per share growth 
target 

225.6p 

250,4p 

231.1p 

Remuneration Committee and Advisers 

Remuneration Committee 

The Remuneration Committee is responsible for setting the remuneration packages of the Executive Directors of the Board and other 
senior executives who fall within the scope of the Remuneration Committee. It approves all service contracts and other contracts 
between the Company and its Executive Directors and senior executives and, if thought fit, approves any outside interests and other 
directorships of the Executive Directors. The Remuneration Committee also reviews and approves the design of the Company’s long-

92 of 171 

 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
term incentive schemes and determines the level of awards to be made and approves the performance metrics and targets. 

The Remuneration Committee is chaired by Andrew Jennings and its other members are Helena Feltham and Jon Kempster. The 
Chair and members are independent NEDs as noted in the corporate governance statements.  

The terms of reference for the Remuneration Committee are available on the Company’s website at www.tedbakerplc.com. 

Advisers 
During the period, the Remuneration Committee was assisted in its work by PricewaterhouseCoopers LLP (PwC) who was appointed 
by  the  Company  in  consultation  with  the  Remuneration  Committee.  PwC  is  retained  by  the  Remuneration  Committee  as  its 
independent executive remuneration adviser. The Remuneration Committee assesses from time to time whether it considers PwC to 
continue to be independent. In assessing PwC’s independence, comfort is obtained from PwC’s adherence to the Remuneration 
Consultants Group Code of Conduct. 

Adviser 

Appointed 
by 

Service provided to the Remuneration 
Committee 

Pricewaterhouse 
Coopers LLP 

Company 

Review of the directors' remuneration 
policy, in particular short and long term 
incentive arrangements, design and 
performance conditions 

Fees 
based on 
hourly 
rates 

Other services 
provided to the 
company 

£50,500 

Tax, legal, project 
management, 
accounting and internal 
audit services to the 
Group. 

The  Remuneration  Committee  was  also  assisted  in  its  work  by  the  Group’s  Chief  Executive  Officer  and  Chief  People  Officer. 
Attendance  at  all  Remuneration  Committee  meetings  is  extended  as  a  matter  of  course  by  the  Chair,  Andrew  Jennings,  to 
Remuneration Committee members only. The Group’s Chief Executive Officer and Chief People Officer are requested to attend and 
present their views with regards to specific points of enquiry by the Remuneration Committee, for example to be updated with regards 
to any changes to the wider workforce remuneration. To avoid conflicts of interest, the Chief Executive Officer and Chief People 
Officer are not present when the Remuneration Committee are discussing agenda items which could impact the remuneration of the 
Chief Executive Officer and Chief People Officer.  

Statement of Voting at General Meeting 
At the last Annual General Meeting, votes on the Remuneration Report (excluding the Directors’ Remuneration Policy) were cast as 
follows. 

For % 

Against % 

Withheld 

Number 

Number 

91.77% 

8.23% 

Approval of the 2019 Directors’ 
Remuneration Report  

36,625,946 

3,283,005 

246,655 

Action taken 
by 
Remuneration 
Committee 

N/A 

Reasons for 
votes 
against, if 
applicable 
The number 
of votes 
against the 
Remuneration 
Report was 
not 
considered to 
be significant 

The Directors’ Remuneration Policy is subject to a binding vote by shareholders every three years and was last approved at the 
Annual General Meeting held on 13 June 2017. 

For % 

Against % 

Withheld 

Number 

Number 

Number 

Approval of Directors’ 
Remuneration Policy included 
within the 2017 Directors’ 
Remuneration Report 

95.23% 

4.77% 

35,496,307 

1,777,901 

1,492,305 

Action taken 
by 
Remuneration 
Committee 

N/A 

Reasons for 
votes 
against, if 
applicable 
The number 
of votes 
against the 
updated policy 
was not 
considered to 
be significant 

93 of 171 

 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
  
 
 
 
The Directors’ Remuneration Report was approved on behalf of the Board on 1 June 2020 and signed on its behalf by: 

Andrew Jennings 
Chair of the Remuneration Committee 
1 June 2020 

94 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Other Statutory and Regulatory Disclosures 

Director’s Report 
The Directors’ Report is required to be produced by law. The Financial Conduct Authority’s Disclosure Guidance and Transparency 
Rules (DTRs) and Listing Rules (LRs) also require the Company to make certain disclosures. 

The information on pages 95 to 98 of this document, together with the information on pages 49 to 56 (Board of Directors), page 50 
(Corporate Governance Statement) and pages 57 to 66 (Audit and Nominations Committee Reports) constitute a Directors’ Report 
that has been drawn up and presented in accordance with applicable law and regulation.  

The following information which would otherwise be required to be included in the Directors’ Report has been included in other parts 
of the Annual report as indicated: 

• 
• 
• 
• 
• 

• 

information on greenhouse gas emissions (on page 31 of the Strategic Report); 
information on future developments in the business (on page 7 to 9 of the Strategic Report); 
information on people policies and employees and the employment of disabled persons (on page 33 of the Strategic Report);  
information on engagement with its employees (on page 13 of the Strategic Report); 
information  on  our  regard  for  its  business  relationships  with  suppliers,  customers  and  others  (on  pages  13  to  14  of  the 
Strategic Report); 
information on the use of financial instruments (Note 23 to the Financial Statements on page 160). 

Such information is deemed to form part of the Directors’ Report. 

Management Report 
For the purpose of DTR 4.1.5R(2) and DTR 4.1.8, the Directors’ Report and the Strategic report comprise the Management Report. 

Subsidiary Undertakings 
The subsidiary undertakings of the Group in the period are listed in Note 12 to the accounts. The Group also has branches operating 
in Eire, Portugal and Hong Kong. 

Results and Dividends 
The audited accounts for the 52 weeks ended 25 January 2020 are set out on pages 112 –168. For the 52 weeks ended 25 January 
2020 the Group’s loss before tax was £79.9m (2019: profit of £30.7m). The Directors are not recommending a final dividend.  

Directors 
The Directors during the period were those listed on pages 49 to 50. Details of the Directors’ beneficial interests in the shares of the 
Company are shown on page 89. Details of their interests in share options are given in the Directors’ Remuneration Report on page 
85. Brief details of the career of each Director are set out on pages 49 to 50. 

Substantial Shareholdings 
As  at  25  January  2020,  the  Company  had  been  notified,  in  accordance  with  the  Disclosure  Guidance  and  Transparency  Rules 
(DTR5), of substantial interests in the ordinary share capital of the Company. For details see the table below: 

Name of holder 

Ray Kelvin 

Toscafund Asset Management  

Columbia Threadneedle Investments 

Schroder Investment Management 

Aviva Investors 

Number 

15,540,280 

5,744,195 

4,136,410 

2,416,020 

1,259,675 

% held 

34.87% 

12.89% 

9.28% 

5.42% 

2.83% 

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Pursuant to LR9.8.6(2) there has been the following change in the interests disclosed to the Company between the end of 
the period and 26 May 2020. 

Name of holder 

Ray Kelvin 

Toscafund Asset Management  

Columbia Threadneedle Investments 

Schroder Investment Management 

Hargreaves Lansdown Asset Mgt 

Number 

15,540,280 

6,412,776 

4,802,509 

2,423,379 

1,629,918 

% held 

34.85% 

14.38% 

10.77% 

5.44% 

3.66% 

Share Capital and Control 
As  at  25  January  2020,  the  Company’s  authorised  share  capital  was  80,000,000  ordinary  shares  of 5p  each  (in  nominal  value). 
Details of the Company’s share capital are shown in the Group’s Financial Statements on page 114 to 118. As at 25 January 2020 
there were 44,566,689 ordinary shares in issue. The rights and obligations attaching to the Company’s shares, in addition to those 
conferred  on  their holders  by law,  are set  out  in  the  Articles  of  Association.  Subject  to  the  Articles of  Association,  the holders  of 
ordinary shares are entitled to receive all shareholder documents, attend and speak at general meetings of the Company, exercise 
all voting rights and to receive dividends and participate in other distributions of assets. The Company may not exercise any rights 
(such  as  voting  rights)  in  respect  of  the  treasury  shares  and  the  treasury  shares  carry  no  right  to  receive  dividends  or  other 
distributions of assets. Other than as set out in the Articles of Association, the Company is not aware of any agreements between 
shareholders restricting the voting rights or the right to transfer shares in the Company. 

The  Directors  were  granted  authority  at  the  2019  Annual  General  Meeting  (the  “2019  AGM”)  to  allot  shares  in  the  capital  of  the 
Company up to an aggregate nominal amount of £742,754 (being approximately 33% of the total ordinary share capital in issue prior 
to  the  2019  AGM).  This  authority  is  due  to  lapse  at  the  Annual  General  Meeting  in  2020  (the  “2020  AGM”).  At  the  2019  AGM, 
shareholders will be asked to grant a similar allotment authority. The Directors were also empowered at the 2019 AGM to make non 
pre-emptive issues for cash up to an aggregate nominal amount of £111,413 (which, in line with the Pre-Emption Group Statement 
of Principles (the "Principles"), reflecting the customary disapplication power over 5% of the issued ordinary share capital as it stood 
prior to the 2019 AGM), together with a further 5% of the issued ordinary share capital provided that this additional element could 
only be used in connection with acquisitions and specified capital investments (as defined in the Principles). Both powers are due to 
lapse at the 2020 AGM at which shareholders will be asked to grant similar powers in line with best practice and the Pre-Emption 
Group’s Principles. The Company did not seek an authority at the 2019 AGM to buy back its own shares and there was no authority 
in place as at the end of the period. 

Appointment and removal of directors and Articles of Association 
The  Articles  of  Association  provide  that  the  Company's shareholders  may  appoint  any  person  to  act  as a  Director  or,  on  special 
notice, remove any Director from office by passing an ordinary resolution at a general meeting. The Articles also empower the Board 
to appoint any person as a Director. The Articles set out when a Director must leave office. These include where a Director resigns, 
becomes bankrupt or is prohibited from acting as a director for other reasons, is absent from the business for the long term or where 
a Director is required to resign by all the other Directors. 

The Articles provide that any Director who was appointed by the Board during the period shall retire at the next Annual General 
Meeting following his or her appointment, but that Director may then stand for election by the Company's shareholders. Additionally, 
at each Annual General Meeting one third of the Directors must retire from office and each Director must retire at least once every 
three  years.  Retiring  Directors  may  stand  for  re-election  by  the  Company's  shareholders.  Notwithstanding  the  provisions  of  the 
Articles, the Company's current practice, in accordance with the recommendations of the Code, is to require each Director to stand 
for  election  or  re-election  by  the  Company's  shareholders  on  an  annual  basis.  Changes  to  the  Articles  of  Association  must  be 
approved by the shareholders in accordance with the legislation in force from time to time. The powers of the Directors are determined 
by legislation and the Articles of Association of the Company in force from time to time. Powers relating to the issuing and buying 
back of shares are included in the Company’s Articles of Association and shareholder approval of such authorities may be sought, if 
considered appropriate by Directors, at the Annual General Meeting. 

The Articles can only be amended, or new Articles adopted, by a special resolution passed by shareholders in general meeting by at 
least three quarters of the votes cast. 

Changes of Control  
There are a number of agreements that take effect, alter or terminate upon a change of control of the Company following a takeover 
bid, such as commercial contracts, bank loan agreements and employee share schemes. None of these is deemed to be significant 
in terms of its potential impact on the business of the Company. 

96 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The  Company  does  not  have  agreements  with  any  Director  or  employee  that  would  provide  compensation  for  loss  of  office  or 
employment resulting from a takeover, save that the Company’s share schemes contain provisions which may cause options and 
awards granted to employees to vest on a takeover. 

Directors’ Interests 
The Directors who held office at 25 January 2020 and their connected persons had interests in the shares of the Company as 
shown in the table below. 

Sharon Baylay 

Helena Feltham 

Jennifer Roebuck 

Andrew Jennings 

Rachel Osborne 

Jon Kempster 

David Wolffe 

% of share 
capital 

27 January 
2020 
Beneficial 
Number 

27 January 
2019 
Beneficial 
Number 

- 

- 

- 

- 

- 

- 

- 

- 

- 

0.01% 

5,005 

5,005 

- 

- 

- 

- 

- 

- 

- 

- 

- 

Pursuant  to  LR9.8.6R(1)  there  has  been  no  change  in  the  beneficial  interests  of  the Directors  or  their  connected  persons 
between the end of the reporting period and 1 June 2020. 

Controlling Shareholder 
Pursuant to LR 9.8.4R(14)(a), the Directors confirm that the Company entered into a written and legally binding relationship 
agreement with Ray Kelvin on 14 November 2014 which is intended to ensure that Ray Kelvin complies with the independence 
undertakings set out in LR 6.5.4 R (the “Relationship Agreement”). 

Pursuant to LR 9.8.4R(14)(c)(i), the Directors confirm that the Company has complied with the independence undertakings 
set out in the Relationship Agreement during the period. In addition, pursuant to LR 9.8.4R(14)(c)(ii), the Directors confirm 
that, so far as the Company is aware, Ray Kelvin and his associates have complied with the independence undertakings set 
out in the Relationship Agreement during the period. 

This paragraph sets out all information required by LR9.8.4R that is applicable to the Company during the period. 

Donations 
The  value  of  charitable  donations  made  during  the  period  was  £17,527  (2019:  £116,783)  and  a  total  of  38  tonnes  of  stock  was 
donated  to  various  charities  from  which  £1,041,040  was  raised  (2019:  24  tonnes  from  which  £330,000).  There  were  no  political 
donations made during the period (2019: £nil). 

Social Responsibility 
Details of the Group’s social, ethical and environmental responsibility initiatives are set out in the Sustainability and the Environment 
statement at page 27. 

Risk Management 
The  Company’s  policies  on  financial  risk  management  are  outlined  in  Note  23  to  the  Financial  Statements.  Such  information  is 
incorporated into this Directors’ Report by reference. 

Post Balance Sheet Events 
Rachel Osborne has been appointed as Chief Executive Officer with effect from 30 March 2020. John Barton will join the Board as 
Non-Executive Chair in July 2020. The Company has also announced on 18 May 2020 that David Wolffe will join the Board with 
immediate effect as Chief Financial Officer. 

During the year, on 10 December 2019, the Company announced that expectations for the period ending on 25 January 2020 had 
been reduced to a minimum profit before tax of £5m, with a potential of up to £10m dependant on Christmas trading and final year-
end review. The Group further announced on 23 March 2020 the sale and lease back of its Head Office, additional bank lending of 

97 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
£11.5m and details about the impact of COVID-19. The Company also provided at that time guidance that the Group anticipated 
underlying pre-tax profit to be within the £5m to £10m range for the year ending 25 January 2020. It was announced on 1 June 2020 
that the Company had launched an equity raise and agreed with the lending bank syndicate to increase the headroom under Facility 
B by a further £11.5m, taking the total Facility B facility to £25m, with a revised Facility B expiry date of 18 January 2022. 

Directors have waived part of their salary and details can be found on page 11. 

Directors’ Statement Regarding Disclosure of Information to Auditors 

The Directors who held office at the date of approval of this Directors’ Report confirm that, so far as they are aware, there is no 
relevant audit information of which the Company’s auditors are unaware. Further, each Director has taken all the steps that he ought 
to  have  taken  as  a  Director  to  ensure  the  Board  is  aware  of  any  relevant  audit information  and  to establish  that  the Company’s 
auditors are aware of any such information. 

The report was approved by the Board of Directors on 1 June 2020 and signed on its behalf by: 

Peter Hearsey-Zoubie 
Company Secretary 
1 June 2020 

98 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
STATEMENT OF DIRECTORS’ RESPONSIBILITIES IN RESPECT OF THE ANNUAL REPORT 
AND THE FINANCIAL STATEMENTS   

The directors are responsible for preparing the Annual Report and the Group and parent Company financial statements in accordance 
with applicable law and regulations.   

Company law requires the directors to prepare Group and parent Company financial statements for each financial year. Under that 
law they are required to prepare the Group financial statements in accordance with International Financial Reporting Standards as 
adopted by the European Union (IFRSs as adopted by the EU) and applicable law and have elected to prepare the parent Company 
financial statements on the same basis.   

Under company law the directors must not approve the financial statements unless they are satisfied that they give a true and fair 
view of the state of affairs of the Group and parent Company and of their profit or loss for that period.  In preparing each of the Group 
and parent Company financial statements, the directors are required to:   

• 

select suitable accounting policies and then apply them consistently;   

o  make judgements and estimates that are reasonable, relevant and reliable;   
o 
o 

state whether they have been prepared in accordance with IFRSs as adopted by the EU;   

assess the Group and parent Company’s ability to continue as a going concern, disclosing, as applicable, matters 
related to going concern; and   

o 

use the going concern basis of accounting unless they either intend to liquidate the Group or the parent Company 
or to cease operations, or have no realistic alternative but to do so.   

The directors are responsible for keeping adequate accounting records that are sufficient to show and explain the parent Company’s 
transactions and disclose with reasonable accuracy at any time the financial position of the parent Company and enable them to 
ensure that its financial statements comply with the Companies Act 2006.  They are responsible for such internal control as they 
determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to 
fraud or error, and have general responsibility for taking such steps as are reasonably open to them to safeguard the assets of the 
Group and to prevent and detect fraud and other irregularities.   

Under applicable law and regulations, the directors are also responsible for preparing a Strategic Report, Directors’ Report, Directors’ 
Remuneration Report and Corporate Governance Statement that complies with that law and those regulations.   

The directors are responsible for the maintenance and integrity of the corporate and financial information included on the company’s 
website. Legislation in the UK governing the preparation and dissemination of financial statements may differ from legislation in other 
jurisdictions. 

Directors have waived part of their salary and details can be found on page 11. 

Responsibility statement of the directors in respect of the annual financial report  

We, being the Directors as at the date of this Report, whose names and functions are set out on pages 49 to 50, confirm that to the 
best of our knowledge:   

• 

• 

the financial statements, prepared in accordance with the applicable set of accounting standards, give a true and fair view 
of the assets, liabilities, financial position and profit or loss of the company and the undertakings included in the consolidation 
taken as a whole; and   

the  Management  report,  which  comprises  the  Strategic  report  and  the  Directors’  report  includes  a  fair  review  of  the 
development  and  performance  of  the  business  and  the  position  of  the  issuer  and  the  undertakings  included  in  the 
consolidation taken as a whole together with a description of the principal risks and uncertainties that they face.   

We consider the annual report and accounts, taken as a whole, is fair, balanced and understandable and provides the information 
necessary for shareholders to assess the group’s position and performance, business model and strategy. 

On behalf of the Board  

Chief Executive Officer  

                                                         Acting Chair 

1 June 2020 

1 June 2020 

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INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF TED BAKER PLC 

1 OUR OPINION IS UNMODIFIED 

We have audited the financial statements of Ted Baker Plc (“the Company”) for the 52 week period ended 25 January 2020 which 
comprise  the  Group  Income  Statement,  Group  Statement  of  Comprehensive  Income,  Group  Statement  of  Changes  in  Equity, 
Company Statement of Changes in Equity, Group and Company Balance Sheet, Group and Company Cash Flow Statement, and 
the related notes, including the accounting policies in Note 1.  

In our opinion:   

• 

• 

• 

• 

the financial statements give a true and fair view of the state of the Group’s and of the parent Company’s affairs as at 25 
January 2020 and of the Group’s loss for the 52 weeks then ended;   
the Group financial statements have been properly prepared in accordance with International Financial Reporting Standards 
as adopted by the European Union  (IFRSs as adopted by the EU);  
the parent Company financial statements have been properly prepared in accordance with IFRSs as adopted by the EU and 
as applied in accordance with the provisions of the Companies Act 2006; and  
the  financial  statements  have  been  prepared  in  accordance  with  the  requirements  of  the  Companies  Act  2006  and,  as 
regards the Group financial statements, Article 4 of the IAS Regulation.   

Basis for opinion   

We  conducted  our  audit  in  accordance  with  International  Standards  on  Auditing  (UK)  (“ISAs  (UK)”)  and  applicable  law.    Our 
responsibilities are described below.  We believe that the audit evidence we have obtained is a sufficient and appropriate basis for 
our opinion.  Our audit opinion is consistent with our report to the audit committee.   

We were first appointed as auditor for the 52 week period ended 27 January 2001. The period of total uninterrupted engagement is 
for the 20 financial years ended 25 January 2020. We have fulfilled our ethical responsibilities under, and we remain independent of 
the Group in accordance with, UK ethical requirements including the FRC Ethical Standard as applied to listed public interest entities. 
No non-audit services prohibited by that standard were provided.   

2 MATERIAL UNCERTAINTY RELATED TO GOING CONCERN   

We draw attention to note 1(a) to the financial statements which indicates that the Group’s net debt has increased from £123.8m at 
26 January 2019 to £127.1m at 25 January 2020.  

The Group has announced a number of measures to raise liquidity, including the sale of the Group’s subsidiary that owns its head 
office in London (Big Lobster Limited) and the announced underwritten share issue. Both the sale of Big Lobster and the share issue 
are subject to approval by the shareholders of Ted Baker PLC.  

There is also significant uncertainty as to the future impact on the Group of the COVID-19 global pandemic, with all of the Group’s 
retail stores and those of its concession partners closed at some point since March 2020.  

These events and conditions, along with the other matters explained in note 1(a) to the financial statements, constitute a material 
uncertainty that may cast significant doubt on the Group’s and the parent company’s ability to continue as a going concern. This may 
be exacerbated by ongoing uncertainties around the longer term impact of Brexit. 

Our opinion is not modified in respect of this matter. 

THE RISK: DISCLOSURE QUALITY 

There  is  little  judgment  involved  in  the  directors’  conclusion  that  risks  and  circumstances  described  in  note  1  to  the  financial 
statements represent a material uncertainty over the ability of the Group and company to continue as a going concern for a period of 
at least a year from the date of approval of the financial statements. 

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However,  clear  and full  disclosure  of  the  facts  and  the directors’  rationale  for  the use of the  going concern basis of  preparation, 
including that there is a related material uncertainty, is a key financial statement disclosure and so was the focus of our audit in this 
area.  Auditing standards require that to be reported as a key audit matter. 

OUR RESPONSE 

Our procedures included assessing transparency: over the completeness and accuracy of the matters covered in the going concern 
disclosure by:  

  Our restructuring expertise: involving KPMG restructuring specialists to assess the key assumptions in the forecasts used 
by  the  Director’s  in  assessing  the  Going  Concern  assumptions  and  considering  the  reasonableness  of  their  risks  and 
sensitivities to these assumptions;  

  Evaluating assumptions: evaluating whether the assumptions used by the Directors relating to revenue forecasts, gross 
margin and actions such as capital expenditure forecasts are realistic and achievable and consistent with the external and/or 
internal  environment  and  other  matters  identified  in  the  audit.  We  considered  how  these  assumptions  impact  on  the 
sensitivities performed by the Directors; 

  Completeness of factors: considering that key factors identified by the Directors in their evaluation of Going Concern were 

included in the Financial Statements.  

OUR RESULTS 

We found the disclosure of the material uncertainty to be acceptable (2019: Going Concern disclosure with no material uncertainty: 
acceptable).  

3 KEY AUDIT MATTERS: OUR ASSESSMENT OF RISKS OF MATERIAL MISSTATEMENT   

Key  audit  matters  are  those  matters  that,  in  our  professional  judgment,  were  of  most  significance  in  the  audit  of  the  financial 
statements and include the most significant assessed risks of material misstatement (whether or not due to fraud) identified by us, 
including those which had the greatest effect on: the overall audit strategy; the allocation of resources in the audit; and directing the 
efforts  of  the  engagement  team.  Going  concern  is  a  significant  key  audit  matter  and  is  described  in  section  2  of  our  report. We 
summarise below the other key audit matters (which have changed from 2019), in decreasing order of audit significance, in arriving 
at  our  audit  opinion  above,  together  with  our  key  audit  procedures  to  address  those  matters  and,  as  required  for  public  interest 
entities, our results from those procedures.  These matters were addressed, and our results are based on procedures undertaken, in 
the context of, and solely for the purpose of, our audit of the financial statements as a whole, and in forming our opinion thereon, and 
consequently are incidental to that opinion, and we do not provide a separate opinion on these matters.   

3.1 – MANAGEMENT OVERRIDE OF CONTROLS 

Refer to pages 58 - 60 (Audit & Risk Committee Report).  

THE RISK: EFFECT OF IRREGULARITIES 

The Group has made adjustments of £20.2m for errors or misstatements to inventories as at 26 January 2019.  There is a risk that 
the weaknesses in controls which allowed for these items to remain uncorrected in the prior year financial statements could persist 
in similar or other areas.   

In  addition  there  is  evidence  that  senior  finance  management  were  able  to  override  the  controls  that  were  in  place  during  and 
subsequent to the 52 weeks ended 26 January 2019 and there is a risk that this situation continues.   

As a result there is a risk that controls may not prevent or detect material misstatements more broadly in the financial statements for 
the 52 weeks ended 25 January 2020. 

The risk has been identified as a key audit matter for the first time this year.  

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OUR RESPONSE 

Our procedures included: 

  Our  Forensic  expertise:  involving  KPMG  Forensic  specialists  in  our  audit  to  shadow  the  independent  investigations 
commissioned  by  the  Board,  and  to  provide  input  to  the  scope  of  our  test  work.  Their  work  included  shadowing  the 
independent investigation work commissioned by the Board and using their expertise to suggest additional audit procedures 
to be included in our audit work on inventory and other areas;  

  Approach: reassessing our whole audit approach to identify any areas where we planned to rely on controls where the risk 
of  them failing  to  identify errors  was  unacceptably  high  or areas  where  we  might  place undue  reliance on management 
explanations or representations.  As a result we revised our audit approach as necessary, adopting a largely substantive 
approach, with no reliance on management review controls; 

  Analytic sampling: performing further analysis of journal entries with higher risk criteria, and extending the scope of our 
analytical procedures world-wide in specific areas such as revenue, or identifying journal entries posted by key management 
personnel in a position to override controls;  

  Extended  scope:  performing  additional  procedures  in  the  Group’s  components  outside  the  UK,  US  and  Canada,  for 
example;  additional  analytical  procedures  over  inventory  locations;  testing  samples  of  additions  to  Property  Plant  and 
Equipment; analysing other receivables and prepayments and other payables in these components, and obtaining external 
confirmations or performing other procedures over all cash balances across the Group;  

 

Lowered  materiality:  for  reporting  components  with  the  highest  occurrence of  prior  period  errors  or misstatements,  we 
lowered our materiality used in testing;  

  Extended scope: throughout the audit, deepening our enquiries, and applying additional challenge, iteration and scepticism; 
 

The Group’s response: assessing the Group’s response to the risks that arise from the prior period errors or misstatements, 
also as it relates to individuals that were involved in areas where adjustments are now made, and who are still involved in 
financial reporting, including requesting additional procedures to be performed where in our judgment this was necessary;   
  Alternative  representations:  seeking  alternative  representations  and  requiring  additional  procedures  to  be  performed 
where, in our judgment, these were necessary in particular where there are now concerns over representations made to us 
in the prior year. 

OUR RESULTS 

From the evidence obtained, we considered the risk of management override of control to have been appropriately addressed for the 
reported financial position at 25 January 2020, and for the financial results of the 52 weeks then ended (2019: acceptable). 

3.2 – PRIOR PERIOD ERRORS OR MISSTATEMENTS (£20.2M BEFORE TAX, £16.3M AFTER TAX) (2019:NIL) 

Refer to page 57 (Audit & Risk Committee Report), page 130 (Accounting Policy) and pages 131 and 132  (financial disclosures in 
note 1(y) “Changes in accounting estimates, errors or misstatements”).  

THE RISK: ACCOUNTING TREATMENT 

The Group has restated the inventory value originally reported at 26 January 2019 of £225.8m to £205.6m, a £20.2m restatement, 
with a resulting reduction in profit after tax for the 52 weeks ended 26 January 2019 of £16.3m. This adjustment reflects errors or 
misstatements in physical quantities on hand; calculations used to recognise duties in closing inventory; and parts of intercompany 
profits in stock that was not adjusted for in previous calculations.  

Prior  period  errors  are  omissions  from,  and  misstatements  in,  financial  statements  from  a  failure  to  use,  or  misuse  of  reliable 
information  that  was  available  when  financial  statements  for  those  periods  were  authorised  for  issue  and  could  reasonably  be 
expected to have been obtained and taken into account in the preparation and presentation of those financial statements. 

Verifying  such  adjustments  which  relate  to  the  position  more  than  a  year  ago,  also  where  there  have  been  changes  in  the 
management team, is more challenging than the more contemporaneous assessments that are typically made during an audit.   

This  is  particularly  acute  in  assessing  whether  any  prior  period  errors  or misstatements  relate  wholly  to  the  52  weeks  ended  26 
January 2019 or impact earlier periods as well or instead.  As a result we have assessed this as an area of risk in our audit.  

102 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The distinction between prior period errors or misstatements and changes in estimates often includes an element of subjectivity and 
so there is a risk that prior period items are over or understated as a result of this distinction not been appropriately made. 

Changes in accounting estimates have been separately considered in 3.3 below.  

This risk has been identified as a key audit matter for the first time this year. 

OUR RESPONSE 

Our procedures included:  

  Our  Forensic  expertise:  involving  KPMG  Forensic  specialists  in  our  audit  to  shadow  the  independent  investigations 
commissioned  by  the  Board,  and  to  provide  input  to  the  scope  of  our  test  work.  Their  work  included  shadowing  the 
independent investigation work commissioned by the Board and using their expertise to suggest additional audit procedures 
to be included in our audit work on inventory and other areas;  

 

 

 

Testing application: for errors or misstatements, obtaining further contemporaneous evidence that had not been made 
available to us during last year’s audit such as quantifications of amounts and internal communications to support that the 
criteria in IAS8 set out above was met as relevant;  

Testing application: analysing the Group’s classification of all underlying individual adjustments aggregating to the total 
amounts based on the criteria laid down in IAS8, drawing distinction between items based on their nature;  

Test of detail: testing the accuracy of adjustments calculated with reference to the Group’s previously reported amounts, 
and their revised amounts;  

Tracing differences: tracing adjustments made as a consequence of our procedures through to final reported numbers;  

 
  Assessing transparency: assessing the transparency of the disclosure of amounts and descriptions, and the judgments 

and estimates included in the financial statements.  

OUR RESULTS 

From  the  evidence  obtained,  we  considered  the  treatment  of  prior  period  errors  or  misstatements  to  be  acceptable,  and  the 
disclosures included in the financial statements to be appropriate (2019: not applicable). 

3.3 – CARRYING AMOUNT OF INVENTORIES £131.7 (2019: £205.6M) 

Refer to pages 57 – 59 (Audit & Risk Committee Report), pages 128 and 129 (Accounting Policies note 1(o) “Inventories” and note 
1(w) “Significant accounting judgements and estimates”) and page 152 (financial disclosures).  

THE RISK: PHYSICAL QUANTITIES, COSTING METHODOLOGY AND FORECAST BASED VALUATION 

PHYSICAL QUANTITIES 

Inventories comprise large numbers of individual items across the Group’s warehouses and stores, as well as in transit locations. 
Inventories are counted on a rolling or rotational basis to confirm quantities on hand support system quantities. 

The  Group  has  made  adjustments  to  physical  quantities  previously  reported  as  existing  at  26  January  2019,  for  errors  or 
misstatements in quantities related to locations where there were weaknesses in the controls in place over stock locations and the 
correct recording of items in these locations.  

The effect of these matters is that we determined there is a risk that inventory locations may contain reported quantities that do not 
physically exist. 

This risk has been included in this key audit matter for the first time this year. 

OUR RESPONSE 

Our procedures over physical quantities included:  

  Count design: evaluating the design of inventory counts, including the use of third party counters;   
  Count attendance: attending a sample of inventory counts at warehouses and at stores;  

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  Count vs system reconciliation: for counts attended, reconciling recounted items to the Group’s physical count result and 

system quantities; 

  External confirmation: obtaining external confirmations from warehouse logistics providers of inventory quantities on hand 

at 25 January 2020;  

  Extended scope: extending the scope of inventory counts by attending a sample of counts in countries not scoped in for 

other aspects of reporting within the overall Group audit;  

  Analytics: analysing system quantities by location and comparing findings to other data sources, for example identifying 
inventory locations without revenue, identifying new inventory locations since the previous year or locations that no longer 
exist, and obtaining supporting explanations for the stock levels held at these locations; 

 

Tracing differences: tracing adjustments made as a consequence of our procedures through to final reported numbers.   

OUR RESULTS 

From the evidence obtained, we considered the physical quantities of inventories to be acceptable.  

COSTING METHODOLOGY 

The cost of inventories comprise costs of purchase, costs of conversion and other costs incurred in bringing the inventories to their 
present location and condition. Inventories are carried at standard cost during the year and adjustments are made to account for 
standard to actual variances at reporting dates. This involves the estimation of standard cost to actual cost variances and results in 
adjustments being made to arrive at the reported carrying amounts.  

During the financial 52 weeks ended 26 January 2019 the Group largely completed the migration of inventory from the legacy CIMs 
stock system to AX Dynamics. As more information became available from the new ERP system, a revised stock costing methodology 
was adopted during the period ended 25 January 2020 to estimate and account for differences between standard cost and actual 
costs as reported.   

As a result, there is a risk that the revised methodology developed to estimate the actual cost of inventories is not appropriate and 
leads to inaccurate costing of inventories. 

This risk has been included in this key audit matter for the first time this year. 

OUR RESPONSE 

Our procedures over the costing methodology for inventories included: 

  Methodology choice: evaluating the methodology, completeness and accuracy of the Group’s inventory costing processes 

and testing for consistency of methodology between reporting periods; 

  Recalculation: testing the accuracy of the Group’s calculations by recalculating and testing the inputs and techniques used 

by the Group independently and comparing the results to their outputs; 

 

Test of detail: testing on a sample basis that the reported carrying amounts of inventories are supported by underlying 
documents  for  the  costs  of  purchase,  costs  of  conversion  and  other  costs,  for  example  by  testing  amounts  to  supplier 
invoices; 

  Reperformance: testing the logic of calculations driving the underlying estimates of standard to actual adjustments, and 

reperforming these calculations; 

  Evaluating  differences:  where  differences  were  identified,  considering  the  impact  on  further  procedures  and  tracing 

adjustments to final reported numbers. 

OUR RESULTS 

From  the  evidence  obtained,  we  considered  the  revised  methodology  developed  to  estimate  the  actual  cost  of  inventories  to  be 
acceptable  (2019: not applicable).  

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FORECAST-BASED VALUATION  

Sales in the fashion industry can be extremely volatile with consumer behaviour changing significantly based on evolving trends.  

Historically, the Group determined the inventory provision on the basis of the ageing profile of inventory on hand, calculating the 
provision using percentages based on this ageing profile.  

As set out in the Strategic Report on page 8, the Group plans to shorten its product lifecycle from three years to two. This change in 
the  expected  product  lifecycle  led  to  a  change  in  the  way  the  Group  estimates  the  provision  required  against  inventory  carrying 
values. The Group now forecasts the inventory it expects will remain on hand after two full trading seasons; one season in own stores, 
and  one  season  in  outlet  stores  (referred  to  as  “terminal  stock”).  The  inventory  provision  recognised  at  25  January  2020  is  for 
inventories on hand that the Group forecasts will become terminal stock.  

As a result of this forecast based valuation, there is a risk that the inventory provision may not reflect all the amounts and adjustments 
necessary to appropriately provide for net realisable value.  

Our assessment is that as a result of the change of methodology set out above the risk has reduced since last year. 

OUR RESPONSE 

Our procedures over forecast-based valuation of inventories included:  

  Methodology  choice:  evaluating  the  methodology,  completeness  and  accuracy  of  the  Group’s  inventory  provision 

calculation;  

  Our restructuring expertise: involving KPMG restructuring specialists in assessing the key assumptions used in forecast 
sales as included in the directors’ business plans and approved at the period end-date as used to estimate terminal stock;  

 

 

Test  of  detail:  testing  the  accuracy  of  relevant  amounts  included  in  the  inventory  provision  calculation  to  underlying 
information included in the directors’ business plans; 

Test of detail: testing the accuracy of amounts included in the inventory provision calculation to underlying data included in 
the inventory ledgers; 

  Evaluating directors' intent: assessing, based on our knowledge of the Group and the market and with reference to the 
approved forecasts, that the inventory provision is only raised for terminal stock, and excludes the extent to which inventory 
is planned to be sold through alternative channels; 

 

Tracing differences: tracing adjustments made as a consequence of our procedures through to final reported numbers. 

OUR RESULTS 

From the evidence obtained, we considered the provision for inventory obsolescence to be acceptable (2019: acceptable). 

3.4  –  VALUATION  OF  STORE  ASSETS  (INCLUDED  IN  LEASEHOLD  IMPROVEMENT  AND  FIXTURES  AND 
FITTINGS - £69.8M (2019:£72.0M) AND RIGHT OF USE LEASE ASSETS - £149.0M (2019: NIL)) 

Refer to page 59 (Audit & Risk Committee Report), pages 127 and 129 (Accounting Policies note 1(m) and 1(w)) and page 146 and 
155 (financial disclosures).  

THE RISK: INCOMPLETE TRIGGER TEST AND FORECAST-BASED VALUATION 

INCOMPLETE TRIGGER TEST 

At 25 January 2020, the Group had 88 own stores, 306 concessions and 34 outlets. At 25 January 2020, the Group recognised 
£69.8m of leasehold improvements, and fixtures and fittings, relating to significant capital invested; and £149.0m for right of use lease 
assets  relating  to  property  leases  now  accounted  for  under  IFRS16  (Leases).  These  include  balances  related  to  stores  and  are 
carried at cost less impairment charges. 

There is a risk that store assets are overstated if future cash generated from individual stores do not support their carrying amounts.  

The Group performs an impairment trigger test for all stores to identify those performing below expectations based on actual historical 
performance and accordingly store assets being at greater risk of impairment.   

105 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
There is a risk that all store assets at risk are not identified by the Group’s impairment trigger test if:   

 

 

The Group’s criteria for trigger testing is not appropriate.  The Group’s criteria includes identifying stores with a historic cash 
contribution of less than 10% of turnover, and exclude stores that are early in their lifecycle (opened for less than 2 years in 
the United Kingdom and less than 3 years in the rest of the world);   

The Group’s trigger test calculations contain inaccurate or incomplete data, or computation errors.  

Where stores meet the above criteria, the Group excludes stores from further testing if an individual store’s assets have a carrying 
value of less than £0.25m.  There is a risk that stores are inaccurately excluded from further testing if the total store assets are not 
complete. 

Our assessment is that the risk has increased since last year. 

OUR RESPONSE 

Our procedures to address the risk that the Group’s impairment trigger test does not identify all store assets at risk included: 

  Methodology choice: evaluating the methodology, completeness and accuracy of the Group’s impairment trigger test;  
  Recalculation:  testing  the  accuracy  of  the  Group’s  calculations  by  independently  reperforming  those  calculations  and 

comparing our results to the Group’s outputs;  

 

 

 

 

Test of detail: on a sample basis, testing the accuracy of amounts included in the impairment trigger test to underlying 
financial information; 

Test of detail: for all stores excluded for further store-by-store impairment testing by virtue of being early in the lifecycle, 
testing the accuracy of the store opening dates;  

Test of detail: for all stores excluded for further testing by virtue of low store asset values, testing the completeness of store 
assets with reference to the amounts included for leasehold improvements and right of use lease assets included in the 
Group’s impairment trigger test;  

Independent reperformance: we independently aggregated the value of stores from the Group’s testing due to having a 
carrying value of less than £0.25m to ascertain if these aggregate to material amounts. 

We repeated relevant procedures where we requested updates to be made to the impairment trigger test, including to properly take 
account of right of use lease assets. 

OUR RESULTS  

The results of our testing were satisfactory and we found the outcome of the Group’s impairment trigger test to be acceptable (2019: 
acceptable).  

FORECAST-BASED VALUATION  

For stores identified by the Group as being at higher risk of impairment by the above trigger test, full store-by-store impairment tests 
are performed.   

The assessment of whether there are impairments in store assets is one of the key judgmental areas that our audit is concentrated 
on.  The Group’s estimate around the expected trading performance of each relevant store is the assumption which gives rise to the 
greatest level of estimation uncertainty in this area. 

As a result, we determined that there is a high degree of estimation uncertainty in relation to the appropriate level of total impairments 
required, with a potential range of reasonably possible outcomes greater than our materiality for the financial statements as a whole. 

Our assessment is that the risk has increased since last year. 

OUR RESPONSE 

Where stores were identified for full store-by-store impairment testing, our procedures included: 

  Our restructuring expertise: involving KPMG restructuring specialists in assessing the key assumptions (including growth 
rates in turnover and margin expectations) as included in the directors’ business plans and approved at the period end-date; 
  Sensitivity analysis: applying sensitivity analysis on the key assumptions used in the cash flow forecasts to assess the 

possible range of outcomes and the overall risk of any material impairment; 

106 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
 

Test of detail: testing the accuracy of amounts included in the impairment tests to underlying information included in the 
directors’ business plans; 

Test of detail: testing the completeness of store assets included in the Group’s store-by-store impairment tests; 

Testing application: assessing the impact of the newly adopted standard IFRS16 on Leases for full consideration in the 
Group’s store-by-store impairment tests; 

 
Tracing differences: tracing adjustments made as a consequence of our procedures through to final reported numbers; 
  Assessed  transparency:  assessing  the  transparency  of  the  disclosure  about  the  judgments  and  estimates  made,  the 
impairments recorded and the sensitivity of those impairments to reasonable possible changes in key assumptions included 
in the financial statements. 

We repeated relevant procedures for updates made to the store-by-store impairment tests following our initial findings. 

OUR RESULTS 

The results of our testing were satisfactory and we found the carrying value of store assets to be acceptable (2019: acceptable).  We 
found the disclosures included in the financial statements to be appropriate (2019: acceptable). 

3.5 – RECOVERABILITY OF PARENT COMPANY’S INVESTMENT IN SUBSIDIARIES £25.2M (2019: £25.0M) AND 
RECOVERABILITY OF PARENT’S DEBT DUE FROM GROUP ENTITIES £27.1M (2019: £55.8M) 

Refer to pages 149 and 152 (financial disclosures). 

THE RISK: HIGH RISK, HIGH VALUE 

The carrying amount of the parent company’s investments in subsidiaries represents 47% (2019: 31%) of the parent company’s total 
assets.  The carrying amount of the intra-group debtor balance represents 51% (2019: 69%) of the parent company’s total assets.  
Their  recoverability  is  at  risk of  significant misstatement  should the forecast  future cash flows  of  the  Group’s  subsidiaries not be 
sufficient to repay the debts, or support the value of the investment.  

The risk is further increased due to the material uncertainties associated with the Group’s going concern, as set out earlier in this 
report.  

Due to their materiality in the context of the parent company financial statements, they are also considered to be the area that had 
the greatest effect on our overall parent company audit. 

Our assessment is that the risk has increased since last year. 

OUR RESPONSE 

Our procedures included: 

  Our restructuring expertise: involving KPMG restructuring specialists in assessing the key assumptions used in forecast 

cash flows of the Group as per the directors’ business plans and approved at the period end-date;  

  Recalculation: recalculating the Group’s impairment assessment based on a value in use present value of future cash flows 

model, and agreeing underlying information to the Group’s forecasts used in this calculation;  

 

 

Tests of detail: comparing the carrying amount of 100% of investments with the relevant subsidiaries’ trial balance to identify 
whether their net assets, being an approximation of their minimum recoverable amount, were in excess of their carrying 
amount and assessing whether those subsidiaries have historically been sufficiently profit-making;  

Tests  of  detail:  assessing  100%  of  the  parent’s  debt  due  from  group  entities  to  identify,  with  reference  to  the  relevant 
debtor’s trial balance, whether they have a positive net asset value and therefore coverage of the debt owed, as well as 
assessing whether those debtor companies have historically been sufficiently profit-making; 

  Assessing subsidiary audits: assessing the work performed by the subsidiary audit team, and considering the results of 
that work, on those net assets, including assessing the ability of the subsidiary to obtain liquid funds and therefore the ability 
of the subsidiary to fund the repayment of the receivable. 

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OUR RESULTS 

We found the parent company’s assessment of the recoverability of the investment in subsidiaries and the parent’s debt due from 
group entities to be acceptable (2019: acceptable). 

In the prior year we reported a key audit matter in respect of the impact of uncertainties due to the UK exiting the European Union. 
We continue to perform procedures over Brexit. However, as a result of developments (including the Group’s own preparation for 
Brexit) the relative significance of this matter on our audit work has reduced (including in relation to going concern, which is now a 
key audit matter). Accordingly, we have not assessed Brexit as one of the most significant risks in our current year audit and it is 
therefore not separately identified in our report, but is considered as a secondary factor in our going concern key audit matter. 

4 OUR APPLICATION OF MATERIALITY AND AN OVERVIEW OF THE SCOPE OF OUR AUDIT  

The  materiality  for  the  Group  financial  statements  as  a  whole  was  set  at  £5.0m  (2019:  £2.5m).  In  determining  materiality,  we 
considered the significant elements of inherent uncertainty related to the prior period errors or misstatements. We further compared 
materiality to the Group’s gross benchmark of Total Assets (of which it represents 0.8% (2019: 0.5%)) and net benchmark of reported 
profit or loss before tax of which it represents 6.3% (2019: 8.2%)). 

Materiality for the parent company financial statements as a whole was set at £0.6m (2019: £0.6m), determined with reference to a 
benchmark  of  company  total  assets  (of  which  it  represents  1.1%  (2019:  0.7%)).  The  Group  audit  team  set  the  components’ 
materialities which ranged from £0.4m - £3.0m (2018: £0.6m – £2.3m), having regard to the mix of size and risk profile of the Group 
across the components. 

We  agreed  to  report  to  the  Audit  Committee  any  corrected  or  uncorrected  identified  misstatements  exceeding  £150,000  (2019 
£170,000) in addition to other identified misstatements that warranted reporting on qualitative grounds. 

Of the Group’s 26 reporting components (2019: 26 reporting components), we subjected 4 components to an audit for Group reporting 
purposes  (3  UK  components  and  1  US  component)  and  1  component  (Canada)  to  specified  risk  focused  audit  procedures  over 
revenue,  cash  and  inventory.   The  latter  was not individually  financially  significant  enough  to  require  a  full  scope  audit  for group 
purposes, but did present specific individual risks that needed to be addressed.  

The components within the scope of our work accounted for the following percentages of the group's results: 

2020 

Audits for group reporting 
purposes 

Specified risk focused 
audit procedures 

Total 

2019 

Audits for group reporting 
purposes 

Specified risk focused 
audit procedures 

Total 

Number of 
Components 

Total Group revenue 

Total profits and losses that 
made up Group profit before 
tax 

Total Group 
assets 

4 

1 

5 

4 

1 

5 

84% 

4% 

88% 

83% 

4% 

87% 

87% 

2% 

89% 

83% 

1% 

84% 

90% 

2% 

92% 

89% 

2% 

91% 

For the remaining components, we performed analysis at an aggregated Group level to re-examine our assessment that there were 
no significant risks of material misstatement within these. 

108 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Group audit team instructed component auditors in the US as to the significant areas to be covered, including where relevant 
the risks detailed above and the information to be reported back. The UK components audits, and consolidation-type adjustments 
impacting the rest of the Group were covered by the Group team. The work on 2 components (2019: 2 components) was performed 
by component auditors and the rest, including the audit of the parent company, was performed by the Group team. 

On account of the travel restrictions in place during the performance of the audit, the Group team has not visited the component 
auditor in the US and instead held virtual conference meetings with the US component auditor.  

At these meetings the Group team discussed the audit strategy, the ongoing audit efforts and focus areas, and the findings reported 
to the Group audit team in more detail. Any further work required by the Group audit team was then performed by the US component 
auditor. 

5 WE HAVE NOTHING TO REPORT ON THE OTHER INFORMATION IN THE ANNUAL REPORT  

The directors are responsible for the other information presented in the Annual Report together with the financial statements.  Our 
opinion on the financial statements does not cover the other information and, accordingly, we do not express an audit opinion or, 
except as explicitly stated below, any form of assurance conclusion thereon.   

Our responsibility is to read the other information and, in doing so, consider whether, based on our financial statements audit work, 
the information therein is materially misstated or inconsistent with the financial statements or our audit knowledge.  Based solely on 
that work we have not identified material misstatements in the other information.   

Strategic report and directors’ report   

Based solely on our work on the other information:   

  we have not identified material misstatements in the strategic report and the directors’ report;  

 
 

in our opinion the information given in those reports for the financial year is consistent with the financial statements; and   

in our opinion those reports have been prepared in accordance with the Companies Act 2006.   

Directors’ remuneration report   

In  our  opinion  the  part  of  the  Directors’  Remuneration  Report  to  be  audited  has  been  properly  prepared  in  accordance  with  the 
Companies Act 2006.   

Disclosures of emerging and principal risks and longer-term viability   

Based  on  the  knowledge  we  acquired  during  our  financial  statements  audit,  other  than  the  material  uncertainty  related  to  going 
concern referred to above, we have nothing further to add or draw attention to in relation to:   

 

 

 

the directors’ confirmation within the viability statement that they have carried out a robust assessment of the emerging and 
principal risks facing the Group, including those that would threaten its business model, future performance, solvency and 
liquidity;   

the Principal Risks and Uncertainties disclosures describing these risks and explaining how they are being managed and 
mitigated; and   

the directors’ explanation in the viability statement of how they have assessed the prospects of the Group, over what period 
they have done so and why they considered that period to be appropriate, and their statement as to whether they have a 
reasonable expectation that the Group will be able to continue in operation and meet its liabilities as they fall due over the 
period  of  their  assessment,  including  any  related  disclosures  drawing  attention  to  any  necessary  qualifications  or 
assumptions.   

Under the Listing Rules we are required to review the Viability Statement.  We have nothing to report in this respect.   

Our work is limited to assessing these matters in the context of only the knowledge acquired during our financial statements audit.  
As we cannot predict all future events or conditions and as subsequent events may result in outcomes that are inconsistent with 
judgments that were reasonable at the time they were made, the absence of anything to report on these statements is not a guarantee 
as to the Group’s and Company’s longer-term viability. 

109 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Corporate governance disclosures  

We are required to report to you if:   

  we have identified material inconsistencies between the knowledge we acquired during our financial statements audit and 
the directors’ statement that they consider that the annual report and financial statements taken as a whole is fair, balanced 
and  understandable  and  provides  the  information  necessary  for  shareholders  to  assess  the  Group’s  position  and 
performance, business model and strategy; or   

 

the  section  of  the  annual  report  describing  the  work  of  the  Audit  Committee  does  not  appropriately  address  matters 
communicated by us to the Audit Committee. 

We are required to report to you if the Corporate Governance Statement does not properly disclose a departure from the provisions 
of the UK Corporate Governance Code specified by the Listing Rules for our review.   

We have nothing to report in these respects. 

6  WE  HAVE  NOTHING  TO  REPORT  ON  THE  OTHER  MATTERS  ON  WHICH  WE  ARE 
REQUIRED TO REPORT BY EXCEPTION   

Under the Companies Act 2006, we are required to report to you if, in our opinion:   

 

 

 

adequate accounting records have not been kept by the parent Company, or returns adequate for our audit have not been 
received from branches not visited by us; or   

the  parent  Company  financial  statements  and  the  part  of  the  Directors’  Remuneration  Report  to  be  audited  are  not  in 
agreement with the accounting records and returns; or   

certain disclosures of directors’ remuneration specified by law are not made; or   

  we have not received all the information and explanations we require for our audit.   

We have nothing to report in these respects.   

7 RESPECTIVE RESPONSIBILITIES   

Directors’ responsibilities   

As  explained  more  fully  in  their  statement  set  out  on  page  99,  the  directors  are  responsible  for:  the  preparation  of  the  financial 
statements including being satisfied that they give a true and fair view; such internal control as they determine is necessary to enable 
the preparation of financial statements that are free from material misstatement, whether due to fraud or error; assessing the Group 
and parent Company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern; and using 
the going concern basis of accounting unless they either intend to liquidate the Group or the parent Company or to cease operations, 
or have no realistic alternative but to do so.   

Auditor’s responsibilities    

Our  objectives  are  to  obtain  reasonable  assurance  about  whether  the  financial  statements  as  a  whole  are  free  from  material 
misstatement,  whether  due  to  fraud  or  other  irregularities  (see  below),  or  error,  and  to  issue  our  opinion  in  an  auditor’s  report.  
Reasonable assurance is a high level of assurance, but does not guarantee that an audit conducted in accordance with ISAs (UK) 
will always detect a material misstatement when it exists.  Misstatements can arise from fraud, other irregularities or error and are 
considered material if, individually or in aggregate, they could reasonably be expected to influence the economic decisions of users 
taken on the basis of the financial statements.   

A fuller description of our responsibilities is provided on the FRC’s website at www.frc.org.uk/auditorsresponsibilities.   

Irregularities – ability to detect 

We identified areas of laws and regulations that could reasonably be expected to have a material effect on the financial statements 
from our general commercial and sector experience and through discussion with the directors and other management (as required 
by auditing standards), and discussed with the directors and other management the policies and procedures regarding compliance 
with  laws  and  regulations.    We  communicated  identified  laws  and  regulations  throughout  our  team  and  remained  alert  to  any 
indications  of  non-compliance  throughout  the  audit.    This  included  communication  from  the  group  to  component  audit  teams  of 
relevant laws and regulations identified at group level. 

The potential effect of these laws and regulations on the financial statements varies considerably. 

110 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Group Income Statement 
For the 52 weeks ended 25 January 2020 

52 weeks ended 25 January 2020 

52 weeks ended 26 January 2019 
(Restated)3 

Notes 

Underlying 

£'000 

Non-
underlying 
items4 
£'000 

Reported 

  Underlying 

£'000 

£'000 

Non-
underlying 
items4 
£'000 

Reported 

£'000 

Revenue1 

Cost of sales 

Gross profit 

2 

630,478 

- 

630,478 

639,554 

- 

639,554 

(279,719) 

(43,669) 

(323,388) 

(257,347) 

(20,201) 

(277,548) 

350,759 

(43,669) 

307,090 

382,207 

(20,201) 

362,006 

Distribution costs2 

(244,124) 

(24,388) 

(268,512) 

(240,479) 

(9,281) 

(249,760) 

Administrative costs 

(88,345) 

(12,562) 

(100,907) 

(76,926) 

(2,827) 

(79,753) 

Other operating (loss)/income 

144 

- 

144 

1,808 

- 

1,808 

Operating profit/(loss) 

18,434 

(80,619) 

(62,185) 

66,610 

(32,309) 

34,301 

Share of post-tax (losses)/profits 
from joint ventures 

12 

(1,229) 

(989) 

(2,218) 

538 

4 

4 

3 

6 

3 

3 

9 

Finance income 
Finance expense2 

Profit/(loss) before tax 

Taxation 

Profit/(loss) after tax attributable 
to owners of the company  

Profit before tax, IFRS16 and 
non-underlying items 

(Loss) / earnings per 
share  

Basic  

Diluted 

Dividends per share  

Interim 

Final  

138 
(12,565) 

- 

138 

(3,026) 

(15,591) 

280 

(4,463) 

- 

- 

- 

538 

280 

(4,463) 

4,778 

(84,634) 

(79,856) 

62,965 

(32,309) 

30,656 

(1,804) 

11,243 

9,439 

(12,089) 

5,911 

(6,178) 

2,974 

(73,391) 

(70,417) 

50,876 

(26,398) 

24,478 

9,798 

62,965 

(158.0p) 

(157.8.p) 

7.8p 

- 

55.0p 

55.0p 

17.9p 

40.7p 

1 Revenue for the 52 weeks ended 26 January 2019 has been restated to include licence income (see Note 1(e)). 
2The Group has initially applied IFRS 16 at 27 January 2019, using the simplified modified retrospective transition approach. Under this approach, 
comparative information is not restated and the cumulative effect of applying IFRS 16 is recognised in retained earnings as at the date of 
application (see Note 1 (a) ii). 
3The prior period errors or misstatements relating to stock are detailed further in Note 1(y)). 
4More detailed on non-underlying items are included in Note 3 and a reconciliation of Alternative Performance Measures is included in the Appendix 
on page 170. 
The accompanying notes are an integral part of the financial statements. 

112 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Group Statement of Comprehensive Income 
For the 52 weeks ended 25 January 2020 

52 weeks 
ended 
25 January 
2020  

52 weeks 
ended 
26 January 
2019  
(Restated)1 

£‘000 

£‘000 

(Loss)/profit for the period 

(70,417) 

24,478 

Other comprehensive (loss)/income 

Items that may be reclassified to the Income Statement 

Net effective portion of changes in fair value of cash flow hedges 

Exchange differences on translation of foreign operations net of tax 

Other comprehensive income/for the period 

2,227 

1,472 

3,699 

2,665 

4,891 

7,556 

Total comprehensive (loss)/income for the period 

(66,718) 

32,034 

1 The prior period errors or misstatements relating to stock are detailed further in Note 1(y)). 

The accompanying notes are an integral part of the financial statements. 

113 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Group Statement of Changes in Equity 
For the 52 weeks ended 25 January 2020  

Note 

Share 
capital 

Share 
premium 

Cash flow 
hedging 
reserve 

Translation 
reserve 

Retained 
earnings 
(Restated)1 

Total equity 
attributable to 
equity 
shareholders of 
the Company 
(Restated)1 

Balance at                            
26 January 2019 
Adjustment on initial 
application of IFRS 162 
Balance at 27 January 
2019 
Comprehensive income 
for the period 
Loss for the period 
Exchange differences on 
translation of foreign 
operations  
Current tax on foreign 
currency translation 
Foreign exchange 
differences on disposal of 
subsidiaries 
Effective portion of 
changes in fair value of 
cash flow hedges 
Deferred tax associated 
with movement in hedging 
reserve 
Total comprehensive 
income for the period  

Transactions with 
owners recorded directly 
in equity 
Net change in fair value of 
cash flow hedges 
transferred to cost of 
inventory 
Share-based payment 
charges 
Movement on current and 
deferred tax on share-
based payments 
Dividends paid 

Total transactions with 
owners 

Balance at                             
25 January 2020 

12 

13 

8 

£’000 

£’000 

2,228 

10,555 

£'000 

(183) 

£'000 

4,856 

£’000 

£’000 

211,012 

228,468 

2,228 

10,555 

(183) 

4,856 

222,095 

11,083 

11,083 

239,551 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

2,205 

22 

- 

(70,417) 

(70,417) 

1,764 

(173) 

(119) 

- 

- 

- 

- 

- 

- 

- 

1,764 

(173) 

(119) 

2,205 

22 

2,227 

1,472 

(70,417) 

(66,718) 

(2,787)  

- 

- 

- 

(2,787)  

- 

- 

- 

- 

- 

- 

(2,787) 

225 

(25) 

225 

(25) 

(21,615)  

(21,415) 

(21,615)  

(24,202)  

2,228 

10,555 

(743) 

6,328 

130,263 

148,631 

1 The prior period errors or misstatements relating to stock are detailed further in Note 1(y)). 
2 The Group has initially applied IFRS 16 at 27 January 2019, using the simplified modified retrospective transition approach. Under this approach, 
comparative information is not restated and the cumulative effect of applying IFRS 16 is recognised in retained earnings as at the date of 
application (see Note 1 (a) ii). 

The accompanying notes are an integral part of the financial statements. 

114 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  Group Statement of Changes in Equity 
  For the 52 weeks ended 26 January 2019 

Note 

Share 
capital 

Share 
premium 

Cash flow 
hedging 
reserve 

Translation 
reserve 

Retained 
earnings 
(Restated)1 

Total equity 
attributable 
to equity 
shareholders 
of the 
company 
(Restated)1 
£’000 

£’000 

£'000 

£'000 

£’000 

10,487 

(3,002) 

(35) 

214,376 

224,050 

- 

- 

- 

3,335 

(670) 

- 

24,478 

24,478 

6,323 

(1,432) 

- 

- 

- 

- 

- 

- 

6,323 

(1,432) 

3,335 

(670) 

2,665 

4,891 

24,478 

32,034 

154 

- 

- 

- 

- 

68 

154 

- 

- 

- 

- 

- 

- 

- 

- 

145 

154 

72 

145 

(637) 

(637) 

(27,350) 

(27,350) 

(27,842) 

(27,616) 

2,228 

10,555 

(183) 

4,856 

211,012 

228,468 

Balance at                       
27 January 2018 

Comprehensive 
income for the period 
Profit for the period 
Exchange differences 
on translation of foreign 
operations  
Current tax on foreign 
currency translation 
Effective portion of 
changes in fair value of 
cash flow hedges 
Deferred tax associated 
with movement in 
hedging reserve 

Total comprehensive 
income for the period  

Transactions with 
owners recorded 
directly in equity 
Net change in fair value 
of cash flow hedges 
transferred to cost of 
inventory 
Increase in issued 
share capital  
Share-based payment 
charges 
Movement on current 
and deferred tax on 
share-based payments 
Dividends paid 

Total transactions 
with owners 

Balance at                        
26 January 2019 

20 

12 

13 

8 

£’000 

2,224 

- 

- 

- 

- 

- 

- 

- 

4 

- 

- 

- 

4 

- 

- 

- 

- 

- 

- 

- 

68 

- 

- 

- 

    1 The prior period errors or misstatements relating to stock are detailed further in Note 1(y)). 

The accompanying notes are an integral part of the financial statements. 

115 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
 
Company Statement of Changes in Equity 
For the 52 weeks ended 25 January 2020 

Note 

Share 
capital 

Share 
premium 

Other 
reserves 

Retained 
earnings 

Total equity 

 Balance at 26 January 2019 

2,228 

10,555 

22,556 

44,791 

£’000 

£’000 

£’000 

£’000 

£’000 

80,130 

(Loss) for the period 

Transactions with owners recorded 
directly in equity 

Share-based payments charges for awards 
granted to subsidiary employees 

Dividends paid 

 Total transactions with owners 

7 

12 

8 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(5,590) 

(5,590) 

225 

- 

225 

- 

(21,615) 

225 

(21,615) 

(21,615) 

(21,390) 

 Balance at 25 January 2020 

2,228 

10,555 

22,781 

17,586 

53,150 

Company Statement of Changes in Equity 
For the 52 weeks ended 26 January 2019 

Note 

Share 
capital 

Share 
premium 

Other 
reserves 

Retained 
earnings 

Total equity 

 Balance at 27 January 2018 

2,224 

10,487 

22,371 

45,883 

£’000 

£’000 

£’000 

£’000 

£’000 

80,965 

 Profit for the period 

Transactions with owners recorded 
directly in equity 

Increase in issued share capital 

Share-based payments credit 

Share-based payments charges for awards 
granted to subsidiary employees 

Dividends paid 

 Total transactions with owners 

7 

20 

12 

12 

8 

- 

- 

- 

26,298 

26,298 

4 

- 

- 

- 

4 

68 

- 

- 

- 

- 

- 

- 

(40) 

185 

- 

- 

(27,350) 

68 

185 

(27,390) 

72 

(40) 

185 

(27,350) 

(27,133) 

 Balance at 26 January 2019 

2,228 

10,555 

22,556 

44,791 

80,130 

The accompanying notes are an integral part of the financial statements. 

116 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Group and Company Balance Sheet 
At 25 January 2020 

Note 

Group 

Group 

Company 

Company 

Intangible assets 

Property, plant and equipment 

Right-of-use assets 

Investment in subsidiary 

Investment in equity accounted investee 

Deferred tax assets 

Prepayments 

Non-current assets 

Inventories 

Trade and other receivables 

Amount due from equity accounted investee 

Derivative financial assets 

Income tax receivable  

Cash and cash equivalents 

Current assets 

Total assets 

Trade and other payables 

Borrowings 

Income tax payable 

Lease liabilities 

Derivative financial liabilities 

Current liabilities 

Deferred tax liability 

Borrowings  

Lease liabilities 

Non-current liabilities 

Total liabilities 

Net assets 

Equity 

Share capital 

Share premium 

Other reserves 

Translation reserve 

Retained earnings2 

Total equity attributable to equity shareholders of 
the parent company 

25 January 
2020 

£’000 

42,265 

127,429 

149,034 

- 

5,088 

17,638 

634 

342,088 

131,663 

67,271 

4,462 

203 

2,343 

52,912 

258,854 

600,942 

26 January 
2019 
(Restated)1 
£’000 

43,673 

131,865 

- 

- 

1,874 

8,388 

773 

186,573 

205,648 

78,604 

263 

316 

- 

14,654 

299,485 

486,058 

25 January 
2020 

26 January 
2019 

£’000 

£’000 

- 

- 

- 

- 

- 

- 

25,203 

24,978 

- 

943 

- 

- 

- 

- 

26,146 

24,978 

- 

- 

27,096 

55,824 

- 

- 

- 

21 

- 

- 

- 

99 

27,117 

53,263 

55,923 

80,901 

(99,291) 

(108,628) 

(113) 

(771) 

(180,000) 

(95,496) 

- 

(4,859) 

(36,381) 

(1,095) 

- 

(689) 

- 

- 

- 

- 

- 

- 

- 

- 

(316,767) 

(209,672) 

(113) 

(771) 

(3,588) 

(4,918) 

- 

(43,000) 

(131,956) 

- 

(135,544) 

(47,918) 

- 

- 

- 

- 

- 

- 

- 

- 

(452,311) 

(257,590) 

(113) 

(771) 

148,631 

228,468 

53,150 

80,130 

2,228 

10,555 

(743) 

6,328 

2,228 

10,555 

(183) 

4,856 

2,228 

10,555 

22,781 

- 

2,228 

10,555 

22,556 

- 

130,263 

211,012 

17,586 

44,791 

148,631 

228,468 

53,150 

80,130 

10 

11 

19 

12 

12 

13 

14 

15 

12 

16 

17 

18 

17 

19 

16 

13 

17 

19 

20 
20 
20 
20 
20 

Total equity 

148,631 

228,468 

53,150 

80,130 

117 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Group and Company Balance Sheet (continued) 
At 25 January 2020 

Notes 

1 The prior period errors or misstatements relating to stock are detailed further in Note 1(y)). 
2 The Group has initially applied IFRS 16 at 27 January 2019, using the simplified modified retrospective transition approach. Under this approach, 
comparative information is not restated and the cumulative effect of applying IFRS 16 is recognised in retained earnings as at the date of 
application (see Note 1 (a) ii). 

These financial statements were approved by the Board of Directors on 1 June 2020 and were signed on its behalf by: 

Rachel Osborne 
Director 
Company number: 03393836 

The accompanying notes are an integral part of the financial statements. 

118 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Group and Company Cash Flow Statement 
For the 52 weeks ended 25 January 2020 

Cash generated from operations 
(Loss)/Profit for the period 
Adjusted for: 
Income tax (credit) / expense 
Depreciation and amortisation1 
Amortisation of reacquired right 
Impairments 
Loss on disposal of property, plant and equipment 
Loss on disposal of Asian business 
Share-based payments charge / (credit) 
Net finance expense  
Inventory error or misstatement 
Change in accounting estimates for inventory 
Net change in derivative financial assets and liabilities 
carried at fair value through profit or loss 
Share of loss / (profit) in joint venture 
(Increase)/decrease in non-current prepayments  
Increase/(decrease) in inventory 
Decrease/(increase) in trade and other receivables 
Increase/(decrease) in trade and other payables 
Income taxes paid 
Net cash generated from operating activities 

Cash flow from investing activities 
Purchases of property, plant and equipment and intangibles 

Proceeds from sale of property, plant and equipment 
Investment in equity accounted investee 
Disposal of cash on disposal of Asian business 
Business acquisition (net of cash acquired) 
Dividends received from joint venture 
Interest received 
Net cash from investing activities 

Cash flow financing activities 
Repayment of term loan 
Proceeds from borrowings 
Repayment of capital element and interest of leases 
Interest paid2 
Dividends paid 
Proceeds from issue of shares 
Net cash from financing activities 

Net increase/(decrease) in cash and cash equivalents 
Net cash and cash equivalents at the beginning of the period 
Exchange rate movement 
Net cash and cash equivalents at the end of the period 

Cash and cash equivalents at the end of the period 
Borrowings at the end of the period 
Net debt at the end of the period 

Group 
52 weeks  
ended 
25 January 
2020 
£’000 

Group 
52 weeks 
ended 
26 January 
2019 
(Restated)1 
£’000 

Company 
52 weeks 
ended 
25 January 
2020 
£’000 

Company 
52 weeks 
ended 
26 January 
2019 
£’000 

(70,417) 

24,478 

(5,590) 

26,298 

(9,439) 
65,058 
1,890 
16,200 
447 
7,585 
225 
15,453 
- 
45,890 

(44) 
2,218 
127 
21,715 
10,700 
(2,202) 
(6,953) 
98,453 

(25,823) 
227 
(5,710) 
(865) 
- 
278 
138 
(31,755) 

(47,000) 
88,504 
(41,337) 
(4,256) 
(21,615) 
- 
(25,704) 

40,994 
14,654 
(2,736) 
52,912 

52,912 
(180,000) 
(127,088) 

6,178 
25,266 
- 
8,717 
53 
- 
145 
4,183 
20,201 
- 

(142) 
(538) 
(436) 
(24,503) 
1,122 
16,262 
(13,963) 
67,023 

(30,262) 
- 
- 
- 
(18,695) 
557 
133 
(48,267) 

(5,500) 
15,453 
- 
(3,791) 
(27,350) 
72 
(21,116) 

(2,360) 
16,712 
302 

14,654 
14,654 
(138,496) 
(123,842) 

(943) 
- 
- 
- 
- 
- 
- 
- 
- 
- 

- 
- 
- 
- 
28,728 
(658) 
- 
21,537 

- 
- 
- 
- 
- 
- 
- 
- 

- 
- 
- 
- 
(21,615) 
- 
(21,615) 

(78) 
99 
- 

21 
21 
- 
21 

- 
- 
- 
- 
- 
- 
(40) 
- 
- 
- 

- 
- 
- 
- 
(592)  
771 
- 
26,437 

- 
- 
- 
- 
- 
- 
- 
- 

- 
- 
- 
- 
(27,350) 
72 
(27,278) 

(841) 
940 
- 

99 
99 
- 
99 

119 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Group and Company Cash Flow Statement (continued) 
For the 52 weeks ended 25 January 2020 

Notes 

1 The prior period errors or misstatements relating to stock are detailed further in Note 1(y)). 
2 The Group has initially applied IFRS 16 at 27 January 2019, using the simplified modified retrospective transition approach. Under this approach, 
comparative information is not restated and the cumulative effect of applying IFRS 16 is recognised in retained earnings as at the date of 
application (see Note 1 (a) ii). 

The accompanying notes are an integral part of the financial statements. 

120 of 171 

 
 
 
 
 
 
 
 
Notes to the Financial Statements 

1) Summary of Significant Accounting Policies 

The  principal  accounting  policies applied  in  the  preparation of  these  consolidated  and  Company  financial statements  are  set  out 
below. These policies have been consistently applied to all the periods presented, unless otherwise stated. 

a) Basis of preparation 
Both the consolidated and Company financial statements have been prepared and approved by the Directors in accordance with 
International Financial Reporting Standards as adopted by the EU (“Adopted IFRSs”). On publishing the parent company financial 
statements here together with the consolidated financial statements, the Company is taking advantage of the exemption in Section 
408 of the Companies Act 2006 not to present its income statement and related notes that form a part of these approved financial 
statements. 

The consolidated and parent financial statements have been prepared under the historical cost convention, except for certain financial 
assets and financial liabilities (including derivative instruments), which are held at fair value and for certain other assets and liabilities 
recognised at fair value on business combinations. The consolidated and parent financial statements have been prepared in Pounds 
Sterling, which is the Group’s presentation currency and are rounded to the nearest thousand Pounds Sterling. 

The preparation of financial statements in conformity with Adopted IFRSs requires management to make judgements, estimates and 
assumptions that affect the application of policies and reported amounts of assets and liabilities, income and expenses. The estimates 
and associated assumptions are based on historical experience, future budgets and forecasts, and various other factors that are 
believed to be reasonable under the circumstances, the results of which form the basis of making the judgements about carrying 
values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates. 

The estimates and assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period 
in which the estimate is revised if the revision affects only that period, or in the period of the revision and future periods if the revision 
affects both current and future periods. The Group’s significant judgement and estimates relate to the carrying value of inventory and 
impairment of store assets and are shown in Note 1(w). 

(i) Going concern 

Notwithstanding net current liabilities of £57.9m as at 25 January 2020, a loss after tax for the period ended of £70.4m and net debt 
of  £127.1m  as  at  25  January  2020,  the  financial  statements  have  been  prepared  on  a  going  concern  basis  which  the  Directors 
consider to be appropriate for the following reasons. The financial position of the Group, and borrowing facilities are described in 
Note 17. In addition, Note 23 to the financial statements includes the Group’s objectives, policies and processes for managing its 
capital; its financial risk management objectives; details of its financial instruments and hedging activities; and its exposure to credit 
risk and liquidity risk.  

The  Group’s  net  debt  balance  at  25  January  2020  was  £127.1m  (2019:  £123.8m),  which  comprised  of  a  fully-drawn  three  year 
£180.0m GBP revolving credit facility (Facility A), which was entered into in September 2019, and cash balances of £52.9m. The 
revolving credit facility includes quarterly covenant testing for the Group’s leverage ratio, fixed cover charge and a net assets test. 
On 23 March 2020, the Group announced that its lending bank syndicate has agreed to provide an additional revolving credit facility 
of up to £13.5m until 18 December 2020 (Facility B) taking the total available facilities to £193.5m. The additional facility was made 
available in conjunction with the exchange of contracts for the sale of Big Lobster Limited, a wholly owned Group subsidiary, which 
owns the Group’s head office in London. In connection with the sale, the Group has entered into a short-term lease of the property 
for a period following completion from 1 June 2020 to 31 March 2023. The consideration from the sale will be £78.8m (subject to 
completion  of  a  customary  completion  accounts  adjustment  mechanism)  and  will  be  paid  in  cash  by  the  buyer  on  completion, 
expected to take place in June 2020 following shareholder approval. The net proceeds of the sale of at least £72.0m, after fees and 
taxes, will be applied to repay existing indebtedness under Facility A to significantly de-lever the Group. On 20 May 2020, the Group 
announced that its lending bank syndicate agreed to further increase Facility B by £11.5m to an aggregate of £25m, taking the total 
available bank credit facilities to £205.0m, which will reduce to £133.0m following application of the net proceeds of the sale of Big 
Lobster Limited. Additionally, on 1 June 2020, the Group announced that it will seek to raise at least £70m via an underwritten share 
issue. The sale of Big Lobster Limited and the share issue are both conditional on approval by the shareholders of Ted Baker Plc at 
a general meeting which will take place on 15 June 2020.  The proceeds from the share issue and the additional amounts under the 
credit facility will be used to provide liquidity for the Group primarily for working capital purposes and capital expenditure. 

The Directors are responsible for the Group's forecasts and projections which take account of a wide range of reasonably possible 
changes in trading performance and other factors as set out below. 

External environment 
The significant uncertainty as to the future impact on the Group of the Covid-19 global pandemic has been considered as part of the 
Group's adoption of the going concern basis. In March 2020, all of the Group’s retail stores, and those of its concession partners, 
closed  to  protect  its  employees  and customers,  in  accordance  with  various  national government  requirements.  The  e-commerce 
channel has continued to trade during this period, albeit at a level of sales significantly below that previously generated from retail 

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stores. A significant number of the Group’s wholesale partners have also cancelled or delayed orders, impacting wholesale revenue, 
and our licence partners have also been affected by the pandemic, thereby impacting licence income.  

It is not yet known when the retail stores, or those of the Group’s concession partners will partially or fully re-open, what the level of 
consumer demand will be, when wholesale revenue and licence income will recover, or the extent that the e-commerce channel will 
continue to trade throughout this period. It is also not known if a further lockdown could follow once existing restrictions are lifted.  

The  lack  of  clarity  arising  from  the  UK  leaving  the  European  Union  has  also  increased  the  levels  of  economic  and  consumer 
uncertainty and the longer-term impact this will have on the Group remains uncertain. 

Measures to maintain liquidity 
The Directors have taken a number of measures to maintain liquidity including temporarily suspending dividends, scaling back capital 
expenditure,  utilising  government  support  measures,  including  the  subsidised  furloughing  of  approximately  85%  of  the  Group’s 
employees  globally,  deferring  payment  of  taxes  and  business  rates,  agreeing  rent  deferrals  with  landlords  and  agreeing  revised 
payment terms and discounts with suppliers. 

Base case scenario 
Taking account of the above, a base case scenario has been modelled under which the Group’s retail stores and concessions remain 
closed for a period of three months to the end of June 2020 with a significant impact on wholesale and licence income during this 
period. At the end of the three months, the base case assumes a gradual recovery throughout the rest of the financial year and into 
2021, although at levels below those in the prior year. The Group’s cost base is assumed to be significantly lower than normal through 
to the end of June 2020 primarily due to the employee furlough measures and lower property costs and overhead spend and increase 
thereafter as the level of trading increases.  

Without the additional liquidity, the Group will become insolvent in August 2020 based on current forecasts.  

With the additional liquidity from the proposed share issue and the additional facility provided by the lending bank syndicate, the 
Group expects based on the above base case scenario to have sufficient financial resources to continue to be viable.  

An additional downside scenario has also been modelled under which the Group’s retail stores and concessions remain closed for a 
six-month period until September 2020 with a significant impact on wholesale and licence income also during this period. At the end 
of the six months, under this scenario a recovery slower than that of the base case is assumed and the cost containment measures 
mentioned above would continue for a longer duration. The Group would continue to be able to access the measures to maintain 
liquidity set out above. With these measures, and the additional liquidity from the proposed share issue and the additional facility 
provided by the lending bank syndicate, the Group expects to have sufficient financial resources to continue to be viable under the 
additional downside scenario, albeit with limited headroom. 

Severe but plausible downside scenario 
However, a severe but plausible downside scenario has been considered further to the additional six-month scenario set out above. 
There remains a risk of further or multiple lockdowns (including during the key Christmas period) and uncertainty remains over what 
strategy various governments may put in place for opening non-essential stores and over the broader implications of the Covid-19 
global pandemic, which makes outcomes more difficult to model. As a result of this uncertainty, even with the additional liquidity 
available, the Group’s liquidity could be exhausted before the end of FY22. 

Basis of preparation conclusion 
Based on all of the above indications the Directors believe that it remains appropriate to prepare the financial statements on a going 
concern basis. However, these circumstances represent a material uncertainty that may cast significant doubt on the Group’s ability 
to continue as a going concern and, therefore, to continue realising its assets and discharging its liabilities in the normal course of 
business.   

The  financial  statements  do  not  include  any  adjustments  that  would  result  from  the  going  concern  basis  of  preparation  being 
inappropriate. 

(ii) New standards and interpretations adopted 

In the current year, the Group has applied new standards and amendments to IFRSs issued by the IASB. Details of the new standards 
that have had a material impact on the Group’s Income Statement and the Statement of Financial Position are set out below.  

IFRS 16 ‘Leases’  

In the current period, the Group has applied IFRS 16 (as issued by the IASB in January 2016) that is effective for annual periods that 
begin on or after 1 January 2019. The date of initial application of IFRS 16 for the Group is 27 January 2019. IFRS 16 provides a 
single model for lessees which recognises a right-of-use asset and a lease liability for all leases, with exceptions available for short-
term and low-value leases. The impact of IFRS 16 is to recognise a lease liability and a corresponding asset in the Group Balance 
Sheet for leases previously classified as operating leases. The most significant impact has been that the Group’s retail store operating 
leases are now recognised on the Group Balance Sheet as right-of-use asset representing the economic benefits of the Group’s right 
to  use  the  underlying  leased  assets,  together  with  the  associated  future  lease  liabilities.  Previously  lease  rentals  payable  under 

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operating leases were not recognised in the Consolidated Balance Sheet and were charged to the Consolidated Income Statement 
on a straight-line basis over the term of the relevant lease. 

The Group adopted IFRS 16 from 27 January 2019 using a simplified modified retrospective transition approach. The comparative 
information presented for the 52 weeks ended 26 January 2019 has not been restated and therefore continues to be shown under 
IAS 17 ‘Leases.’   

Accounting policy under IFRS16 ‘Leases’  

Under IFRS 16, the Group recognises right-of-use assets and lease liabilities at the lease commencement date.   

The lease liabilities are initially measured at the present value of the lease payments that are not yet paid at the commencement 
date, discounted using the interest rate implicit in the lease or, if that rate cannot be readily determined, the Group’s incremental 
borrowing  rate.  Generally,  the  Group  uses  the  incremental  borrowing  rate  as  the  discount  rate  and  this  rate  is  determined  on  a 
portfolio basis, in relation to asset type and location. Judgment in used in determining the incremental borrowing rate. Lease liabilities 
are subsequently measured at amortised cost and are increased by the interest charge and decreased by the lease payments made. 
Lease liabilities are remeasured when there is a change in future lease payments arising from a change in an index or rate, a change 
in the estimate of the amount expected to be payable under a residual value guarantee, or as appropriate, changes in the assessment 
of  whether  a  renewal or purchase  option  is  reasonably certain  to  be  exercised or  a  break clause  is  reasonably  certain  not  to  be 
exercised. The Group has applied judgement to determine the lease term for those lease contracts that include a renewal or break 
option. The assessment of whether the Group is reasonably certain to exercise a renewal option or reasonably certain not to exercise 
a break option significantly impacts the value of lease liabilities and right-of-use assets recognised on the balance sheet.   

Right-of-use assets are initially measured at cost, which is an amount equal to the corresponding lease liabilities adjusted for any 
lease payments made at or before the commencement date, less any lease incentives received. Right-of-use assets are subsequently 
measured  at  cost  less  any  accumulated  depreciation  and  impairment  losses,  adjusted  for  certain  re-measurements  of  the  lease 
liabilities. Depreciation is calculated on a straight-line basis over the expected useful economic life of a lease which is taken as the 
lease term.   

On transition to IFRS 16, the Group elected to apply the following practical expedients on a lease by lease basis:   

(i) 
(ii) 
(iii) 
(iv) 

(v) 
(vi) 

applying a single discount rate to a portfolio of leases with reasonably similar characteristics;  
to apply the short-term exemption for all asset classes and to apply low value exemptions;  
to exclude initial direct costs from the measurement of the right-of-use asset at the date of initial application;  
as onerous lease provisions were not previously assessed, IAS 36 will be applied from date of initial application to adjust 
the right-of-use assets; 
used hindsight when determining the lease term if the contract contains options to extend or terminate the lease; and 
to grandfather the assessment of which transactions are leases, the Group applied IFRS 16 only to contracts that were 
previously identified as leases. Contracts that were not identified as leases under IAS 17 were not reassessed whether there 
is a lease under IFRS 16. 

Impact of IFRS 16 ‘Leases’  

As explained above, the Group has adopted IFRS 16 ‘Leases’ for the first time in the 52 weeks ended 25 January 2020 using the 
simplified modified retrospective transition approach. Accordingly, the results for the 52 weeks ended 26 January 2019 have not been 
restated and the cumulative effect of applying IFRS 16 is recognised in retained earnings at the date of initial application. The table 
below shows the adjustments required to the Consolidated Group Income Statement to reflect the pre-IFRS 16 profit measure. 

Add back of operating lease rentals 

IFRS 16 depreciation expense 

IFRS 16 operating profit adjustment 

IFRS 16 interest charge 

IFRS 16 profit before tax 

52 weeks 
ended 
25 January 
2020 

£’000 

41,337 

(38,048) 

3,289 

(8,309) 

(5,020) 

The Group’s lease portfolio as at 26 January 2019 totalled £259.8m (see Note 22 (b)) principally comprised of property leases of 
owned stores, distribution centres, head offices and concessions. Concessions have been excluded from IFRS16 due to short term 
nature of the agreements totalling £5.4m, excluding concessions operating leases totalled £254.4m in the prior period. 

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The Group considered recognition exemptions for short term leases and low value leases with an impact on the opening lease liability 
balance of £0.01m. When measuring lease liabilities, the Group discounted lease payments using its incremental borrowing rate at 
27 January 2019. The discount rates applied were determined based on corporate bond yields and vary by territory and lease length 
resulting in a range between 1.9% to 9.1%. 

As a result of the above, the opening balance sheet position as at 27 January 2020 has been restated on transition to IFRS 16. The 
Group has recognised right-of-use assets £185.4m and lease liabilities of £185.4m. In addition, the Group has recognised a reduction 
in  deferred  income  within  trade  and  other  payables  of  £11.1m,  which  relates  to  base  rent.  Comparative  periods  have  not  been 
restated.  

Accounting policy under IAS 17 ‘Operating leases’  

For the period ended 26 January 2019 and earlier periods, the Group classified its property leases as operating leases under IAS 17.   

Rentals under operating leases were charged as incurred, unless there were pre-determined rental increases in the lease, in which 
case they were recognised on a straight-line basis over the lease term. Leasehold incentives received were recognised as an integral 
part of total lease expense, over the term of the lease.   

Certain rental expenses were determined on the basis of revenue achieved in specific retail locations and were accrued for on that 
basis. The Group engages in lease and concession arrangements that include fixed and variable elements, depending on the terms 
of the underlying agreement. 

IFRIC 23 Uncertainty over income tax treatments  

IFRIC  23  provides  further  guidance  on  how  to  apply  the  recognition  and  measurement  requirements  of  IAS  12  when  there  is 
uncertainty  over  income  tax  treatments.  The  Group  has  adopted  IFRIC  23  with  the  cumulative  effect  of  initially  applying  the 
Interpretation recognised at the date of initial application of 1 January 2019. The impact of the adoption of IFRIC 23 at 27 January 
2019 was £nil. 

(iii) New accounting standards and interpretations not yet adopted 

There are no other standards that are not yet effective and that would be expected to have a material impact on the Group in the 
current or future reporting periods and on foreseeable future transactions. 

b) Basis of consolidation 
The consolidated accounts include the accounts of the Company and its subsidiary undertakings made up to 25 January 2020. Unless 
otherwise stated, the acquisition method of accounting has been adopted. Under this method, the results of subsidiary undertakings 
acquired or disposed of in the period are included in the consolidated financial statements from the date of acquisition or up to the 
date of disposal. 

Inter-company transactions, balances and unrealised gains on transactions between Group companies are eliminated. Unrealised 
losses are also eliminated unless the transaction provides evidence of an impairment of the asset transferred. Accounting policies of 
subsidiaries have been changed where necessary to ensure consistency with the policies adopted by the Group. 

Subsidiaries are entities controlled by the Group. The Group controls an entity when it is exposed to, or has rights to, variable returns 
from its involvement with the entity and has the ability to affect those returns through its power over the entity. In assessing control, 
the Group takes into consideration potential voting rights that are currently exercisable. The acquisition date is the date on which 
control is transferred to the acquirer. The financial statements of subsidiaries are included in the consolidated financial statements 
from  the  date  that  control  commences  until  the  date  that  control  ceases. Losses  applicable  to  the  non-controlling  interests  in  a 
subsidiary are allocated to the non-controlling interests even if doing so causes the non-controlling interests to have a deficit balance. 

Jointly controlled entities are those entities over whose activities the Group has joint control, established by contractual agreement 
and requiring the ventures’ unanimous consent for strategic financial and operating decisions. Jointly controlled entities are accounted 
for using the equity method (equity accounted investees) and are initially recognised at cost. 

The consolidated financial statements include the Group’s share of the total recognised income and expense and equity movements 
of  equity  accounted  investees,  from  the  date  that  significant  influence  or  joint  control  commences  until  the  date  that  significant 
influence or control ceases. When the Group’s share of losses exceeds its interest in an equity accounted investee, the Group’s 
carrying amount is reduced to £nil and recognition of further losses is discounted except to the extent that the Group has incurred 
legal or constructive obligations or made payments on behalf of an investee. 

c) Business combinations  
Acquisitions are accounted for using the acquisition method of accounting. The cost of an acquisition is the aggregate of the fair 
values  of  the  assets transferred,  liabilities  incurred  or  assumed,  and  equity  instruments  issued  at  the  date  of  acquisition.  The 
consideration  transferred  includes  the fair value  of  the  asset  or  liability  resulting  from  a  deferred  or  contingent  consideration 
arrangement,  unless  that  arrangement  is  dependent  on continued  employment  of  the  beneficiaries.  Costs  directly  relating  to  an 
acquisition are expensed to the income statement. The identified assets and liabilities and contingent liabilities are measured at their 
124 of 171 

 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
fair value at the date of acquisition. The excess of cost of acquisition over the aggregate fair value of the Group’s share of the net 
identified assets plus identified intangible assets is recorded as goodwill. 

d) Foreign currency 
The consolidated financial statements are presented in Pounds Sterling, which is the Company’s presentation currency. 

Transactions in foreign currencies are translated to the respective functional currencies of Group entities at the foreign exchange rate 
ruling at the date of the transaction. Monetary assets and liabilities denominated in foreign currencies at the balance sheet date are 
translated to functional currency at the foreign exchange rate ruling at that date. Foreign exchange differences arising on translation 
are recognised in the income statement. Non-monetary assets and liabilities denominated in foreign currencies that are stated at fair 
value are translated to functional currency at foreign exchange rates ruling at the dates the values were determined. 

Exchange differences arising from a monetary item receivable from or payable to a foreign entity, the settlement of which is neither 
planned nor likely in the foreseeable future, are considered to form part of a net investment in a foreign operation and are recognised 
directly in equity in the translation reserve. 

The assets and liabilities of foreign operations, including goodwill and fair value adjustments arising on consolidation, are translated 
to Sterling at foreign exchange rates ruling at the balance sheet date. The revenues and expenses of foreign operations are translated 
to  Sterling  at  average  foreign  exchange  rates  ruling  at  the  dates  of  the  transactions.  Foreign  exchange  differences  arising  on 
retranslation since the transition date are recognised directly in a separate component of equity. When a foreign operation is disposed 
of, in part or in full, the relevant amount in the foreign currency translation reserve is transferred to profit or loss. 

e) Revenue recognition 
Revenue represents amounts receivable for goods provided in the normal course of business, net of trade discounts, VAT and other 
sales related taxes. The Group also obtains revenue through licences issued to third parties to produce and sell goods using the “Ted 
Baker” brand name, for which a royalty is received. 

Retail revenue is recognised when a Group entity sells a product to a customer. Wholesale revenue is recognised when title has 
passed in accordance with the individual terms of trade. For retail and wholesale revenue, the primary performance obligation is the 
transfer of goods to the customer. For retail revenue, this is considered to occur when control of the goods passes to the customer. 
For store retail revenue, control transfers when the customer takes possession of the goods in store and pays for the goods. For e-
commerce retail revenue, control is considered to transfer when the goods are despatched for delivery to the customer. The timing 
of transfer of control of the goods in wholesale transactions depends upon the terms of trade in the contract. Principally for wholesale 
revenue, revenue is recognised either when goods are despatched from the Group’s distribution centres, or when the Group has 
delivered the goods to the location specified in the contract.  

The Group sells retail products with the right of return and historic levels of experience is used to estimate and provide for the value 
of  such  returns  at  the  time  of  sale  when  considered  significant.  Credit  notes  or  exchanges  are  available  to  customers  returning 
unwanted products with proof of purchase within 28 days of the date of purchase. Cash refunds are available to customers returning 
unwanted products with proof of purchase within 14 days of the date of purchase. 

The Group has two classes of contractual licensees (or ‘licence partners’): product and territorial. Under the terms of the product 
licence contract, the Company licences the brand name “Ted Baker” to licence partners, and in return receives a royalty based on a 
contractually specified percentage of sales of the product over the contract period. Under the terms of the contract, the Company 
typically receives a minimum royalty which is invoiced quarterly in advance and is recognised in the consolidated income statement 
on a straight-line basis as licence income over the period of the invoice. Any additional royalties due are accrued as earned based 
on sales statements received from product licence partners.  

Territorial  licence  partners  operate  retail  stores  in  overseas  locations  where  the  Group  typically  does  not  have  a  geographical 
presence. The Group sells inventory to the licence partner at a contractually specified profit margin, and these sales are recognised 
as wholesale revenue. In some territories, the Group receives a royalty for use of the brand name by the territorial partner. The royalty 
earned is similar to that for product licences, i.e. a fixed contractual minimum royalty and a variable amount based on sales of the 
territorial partner, with the royalty being recognised as licence income in the consolidated income statement. The fixed  minimum 
royalty is recognised in the consolidated income statement on a straight-line basis over the period of the invoice, and the variable 
amount is accrued as earned based on sales of the territorial partner.  

Accrued  income  is  from  licence  income  earned but  not  billed  in  the  period.  There  is only  one  performance obligation for  licence 
income and that is the contractual use of the brand name in return for a royalty fee. 

Sales of gift vouchers are treated as future liabilities, and revenue is recognised when the gift vouchers are redeemed against a later 
transaction. 

In the 52 weeks ended 26 January 2019, licence income was not presented as part of revenue and was a separate line item below 
gross profit. In the 52 weeks ended 25 January 2020, the Directors have re-presented licence income to be included within revenue 
as this better represents the substance and nature of the licence performance obligations and transactions with customers for the 
current and prior periods. 

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f) Pension costs 
Contributions payable to defined contribution schemes in respect of pension costs and other post-retirement benefits are charged to 
the consolidated income statement in the period to which they relate. Differences between contributions payable in the period and 
contributions actually paid are shown as either accruals or prepayments in the balance sheet. 

g) Share-based payments 
The Group operates an equity-settled share-based compensation plan. 

Share options and conditional share awards 
Share options granted under the Sharesave scheme and the Ted Baker PLC Long-Term Incentive Plan are measured at fair value 
at the date of grant using the Black-Scholes and Monte-Carlo pricing models respectively. The pricing models take into account the 
terms and conditions of the options/awards vesting. The grant date fair value is expensed on a straight-line basis over the vesting 
period (i.e. the period in which the employees become unconditionally entitled to share options/awards) based on an estimate of 
shares that will eventually vest. 

Where the Company grants options over its own shares to the employees of its subsidiaries, it recognises, in its individual financial 
statements, an increase in the cost of investment in its subsidiaries equivalent to the equity-settled share-based payment charge 
recognised in its consolidated financial statements with the corresponding credit being recognised directly in equity. 

h) Derivatives 
The Group holds derivative financial instruments to hedge its foreign currency and interest rate exposures. Derivatives are recognised 
initially at fair value. Subsequent to initial recognition, derivatives are measured at fair value, and changes therein are accounted for 
as described below. 

Cash flow hedges 
Changes in the fair value of foreign currency and interest rate derivatives which are designated as effective hedges of future cash 
flows are recognised in equity in the cash flow hedging reserve and remain there until the forecast transaction occurs. When the 
hedged item is a non-financial asset, the amount recognised in equity is transferred to the carrying amount of the asset when it is 
recognised. In other cases, the amount recognised in other comprehensive income is transferred to the income statement in the 
same period that the hedged item affects the income statement. 

If the hedging instrument no longer meets the criteria for hedge accounting, expires or is sold, terminated or exercised, then hedge 
accounting is discontinued prospectively. The cumulative gain or loss previously recognised in other comprehensive income remains 
there until the forecast transaction occurs. 

Changes in the fair value of foreign currency derivatives which are ineffective or do not meet the criteria for hedge accounting are 
recognised in the income statement. 

i) Taxation 
Corporation tax payable is recognised on taxable profits using tax rates enacted or substantively enacted at the balance sheet date. 
Deferred tax is recognised in full, using the balance sheet liability method, on temporary differences arising between the tax bases of 
assets and liabilities and their carrying amounts in the consolidated financial statements. However, if the deferred tax arises from 
initial recognition of an asset or liability in a transaction other than a business combination that at the time of the transaction affects 
neither accounting nor taxable profit or loss, it is not accounted for. Deferred tax is determined using tax rates (and laws) that have 
been enacted or substantively enacted by the balance sheet date and are expected to apply when the related deferred tax asset is 
realised, or the deferred tax liability is settled. 

Deferred tax is not recognised for temporary differences relating to investments in subsidiaries to the extent they will not reverse in 
the foreseeable future. 

Deferred  tax  assets  are  recognised  to  the  extent  that  it  is  probable  that  future  taxable  profit  will  be  available  against  which  the 
temporary differences can be utilised. 

Income tax is recognised in the income statement except to the extent that it relates to items recognised directly in equity, in which 
case it is recognised in equity. Income tax comprises current and deferred tax. 

j) Dividends 
Dividend distribution to the Company’s shareholders is recognised as a liability in the Group and Company financial statements in 
the period in which it is declared. For the Company, dividend income from Group undertakings is recognised in the income statement 
and in the cashflow statement within operating cashflows. 

k) Intangible assets 
Intangible assets that are acquired by the Group are stated at cost less accumulated amortisation and impairment losses. Assets 
acquired as part of a business combination are recognised at fair value.  

Expenditure on development activities is capitalised if the product is technically and commercially feasible and the Group intends and 
has the technical ability and sufficient resources to complete development, future economic benefits are probable and if the Group 

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can measure reliably the expenditure attributable to the intangible asset during its development. Development activities involve a 
plan or design for the production of new or substantially improved products or processes. The expenditure capitalised includes direct 
labour  and  an  appropriate  proportion  of  overheads.  Capitalised  development  expenditure  is  stated  at  cost  less  accumulated 
amortisation and less accumulated impairment losses. 

Amortisation is charged to the income statement on a straight-line basis over the estimated useful lives of intangible assets. Key 
money is a deposit held by landlords on taking out a lease which is refundable and is not amortised. Other intangible assets are 
amortised from the date they are available for use. The useful life over which the reacquired right is amortised in the post-combination 
period is based on the remaining contractual term of two years, without considering any contractual renewals. The estimated useful 
lives are as follows: 

Key money:  

No amortisation charged. 

Computer software:  

Three to ten years. 

Computer software under development: 

Assets under development are stated at cost less transfers to 
completed assets when substantially all of the activities necessary 
for the asset to be ready for use have occurred. 

Reacquired right: 

Two years. 

l) Property, plant and equipment 
Property, plant and equipment are stated at cost less accumulated depreciation and impairment losses. 

Depreciation is provided on property, plant and equipment at rates calculated to write off the cost, less estimated residual 
value, of each asset on the following bases: 

Freehold land: 
Freehold buildings: 
Leasehold improvements:  

Fixtures, fittings and office equipment:  

Motor vehicles:  

Assets under construction:  

Not depreciated. 
Straight line over 50 years. 
 Straight line over the shorter of the period of the unexpired term of the lease 
or the useful economic life of the improvement. 
20% to 25% per annum on a straight-line basis apart from 
computer equipment, which is 33% per annum on a 
straight-line basis or over the expected useful economic life of the asset. 
25% per annum on a straight-line basis over the expected 
useful economic life of the asset. 
Assets  in  the  course  of  construction  are  stated  at  cost  less  transfers  to 
completed  assets  when  substantially  all  of  the  activities  necessary  for  the 
asset to be ready for use have occurred. 

The assets’ residual values and useful lives are reviewed, and adjusted if appropriate, at each balance sheet date. An asset’s carrying 
amount is written down immediately to its recoverable amount if the asset’s carrying amount is greater than its estimated recoverable 
amount. 

Gains and losses on disposals are determined by comparing the disposal proceeds with the carrying amount and are included in the 
income statement. 

m) Impairment of property, plant and equipment, right of use assets and intangible assets 
Assets that are subject to depreciation or amortisation are reviewed for impairment when events or changes in circumstances indicate 
that the carrying amount may not be recoverable. An impairment loss is recognised for the amount by which the asset’s carrying 
amount exceeds its estimated recoverable amount. The recoverable amount is the higher of an asset’s fair value less costs to sell 
and value in use. Recoverable amounts for cash-generating units are based on value in use, which is calculated from cash flow 
projections using data from the Group’s budget and three-year plan, which are approved by the Board. 

The key assumptions for the value in use calculations are those regarding discount rates, growth rates and expected changes in 
margins.  Management  use  a  pre-tax  discount  rate  derived  from  the  Group’s  adjusted  weighted  average  cost  of  capital.  Internal 
forecasts reflect the market assessment and risks specific to the cash-generating units as at the period end date, as considered in 
the budgets and forecasts approved by the Board. Changes in selling prices and direct costs are based on past experience and 
expectations of future changes in the market. 

Impairment losses are recognised in the income statement. For the purposes of assessing impairment, assets are grouped at the 
lowest levels for which there are separately identifiable cash flows (cash-generating units). Where an impairment loss subsequently 
reverses, the carrying amount of the asset is increased to the revised estimate of the recoverable amount, but so that the increased 
carrying value does not exceed the carrying value that would have been determined if no impairment loss had been recognised for 
the asset in prior years. A reversal of an impairment loss is recognised in the income statement immediately. 

127 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
n) Investments 
Investments in subsidiaries by the Company are shown at cost less accumulated impairment losses which are recognised in the 
income statement. 

o) Inventories 
Inventories and work in progress are stated at the lower of cost and net realisable value or fair value if acquired as part of a business 
combination.  Cost  includes  materials,  direct  labour  and  inward  transportation  costs,  including  freight  and  duty  costs,  incurred  in 
bringing the inventories to their present location and condition. Where necessary, provision is made to reduce cost to no more than 
net realisable value having regard to the nature and condition of inventory, as well as its anticipated utilisation and saleability. See 
Note 1(w) for further details. 

p) Trade and other receivables  
Trade and other receivables are carried at original invoice amount (which is considered a reasonable proxy for fair value) and are 
subsequently held at amortised cost less provision for impairment. The provision for impairment of receivables is based on lifetime 
expected credit losses. Lifetime expected credit losses are calculated by assessing historic credit loss experience, adjusted for factors 
specific to the receivable. The movement in the provision is recognised in the Group Income Statement. 

q) Cash and cash equivalents 
Cash and cash equivalents comprise cash balances and money market deposits. Bank overdrafts that are repayable on demand and 
form an integral part of the Group’s cash management are included as a component of cash and cash equivalents for the purpose of 
the statement of cash flows. 

r) Interest-bearing borrowings 
Interest-bearing borrowings are recognised initially at fair value less attributable transaction costs. Subsequent to initial recognition, 
interest-bearing borrowings are stated at amortised cost with any difference between cost and redemption value being recognised in 
the income statement over the period of the borrowings on an effective interest basis. 

s) Finance income and expenses 
Net financing costs comprise interest payable on borrowings calculated using the effective interest rate method, interest receivable 
on  funds  invested,  dividend  income,  foreign  exchange  gains  and  losses,  and  gains  and  losses  on  hedging  instruments  that  are 
recognised in the income statement. 

Interest  income  is  recognised  in  the  income  statement  as  it  accrues,  using  the  effective  interest  method.  Dividend  income  is 
recognised in the income statement on the date the entity’s right to receive payments is established which in the case of quoted 
securities is usually the ex-dividend date. 

t) Segment reporting 
A segment is a component of the Group that engages in business activities from which it may earn revenues and incur expenses, 
including  revenues  and  expenses  that  relate  to  transactions  with  any  of  the  Group’s  other  components.  All  operating  segments’ 
operating results are reviewed regularly by the Group’s Board to make decisions about resources to be allocated to a segment and 
assess its performance, and for which discrete financial information is available (see Note 2). 

u) Financial guarantee contracts 
Where the Company enters into financial guarantee contracts to guarantee the indebtedness of other companies within its group, the 
Company considers these to be insurance arrangements, and accounts for them as such. In this respect, the Company treats the 
guarantee  contract  as  a  contingent  liability  until such  time  as  it  becomes  probable  that  the  Company  will  be  required to  make a 
payment under the guarantee. 

v) Share capital   
Ordinary shares are classified as equity. Incremental costs directly attributable to the issue of new shares or options are shown in 
equity as a deduction, net of tax, from the proceeds. 

w) Significant accounting judgements and estimates 
The preparation of the consolidated Group and Company financial statements requires the Group to make estimates and assumptions 
that affect the application of policies and reported amounts. Estimates and judgements are continually evaluated and are based on 
historical  experience  and  other  factors,  including  expectations  of  future  events  that  are  believed  to  be  reasonable  under  the 
circumstances.  Actual  results  may  differ  from  these  estimates.  The  significant  judgements  applied  in  the  preparation  of  the 
consolidated financial statements, along with estimates and assumptions that have a significant risk of causing a material adjustment 
to the carrying amounts of assets and liabilities within the next financial year, are discussed below.  

Key sources of estimation uncertainty  

The Directors consider the following to be the key sources of estimation uncertainty for the Group at the end of the current reporting 
period due to the risk of causing a material change to the carrying amount of assets and liabilities within the next year. 

128 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Impairment of property, plant and equipment, right-of-use assets and intangible assets 

Property,  plant  and  equipment,  right-of-use  assets  and  intangible  assets  is  reviewed  for  impairment  if  events  or  changes  in 
circumstances indicate that the carrying amount may not be recoverable. Management performs an impairment review for each cash-
generating unit (‘CGU’) that has indicators of impairment. When a review for impairment is conducted, the recoverable amount of an 
asset or CGU is determined based on value-in-use calculations using the Board approved budget and three-year plan at the period 
end date and are discounted using the weighted average cost of capital. Forecasts beyond the three-year time period are based on 
management’s assumptions and estimates and the value-in-use calculation for store CGUs are based on the remaining lease length 
of each store. Future events could cause the forecasts and assumptions used in impairment reviews to change with a consequential 
adverse impact on the results and net position of the Group as actual cash flows may differ from forecasts and could result in further 
material impairments in future years. 

The Directors consider an individual retail store (own stores which includes outlets) to be a CGU, and perform an impairment review 
if the following impairment triggers are all met: (i) net book value of the CGU’s assets (comprising of fixtures and fittings, leasehold 
improvements, IT equipment, and the right-of-use asset), is greater than £0.25m (2019: £0.5m excluding the right of use asset as 
IFRS 16 had not been adopted), (ii) cash contribution for the CGU is less than 10%, and (iii) the store is outside of a grace period, as 
stores may be loss making for an initial period of time after opening. For stores within the UK, the grace period is two years, and for 
stores outside of the UK, the grace period is three years as the brand is less established in those markets. The discount rate used in 
the value-in-use calculation is the Group’s weighted average cost of capital of 9.1% (2019: 8%).  

The carrying value and impairment charge recognised for the period is shown in Note 11 and Note 19. For the period ended 25 
January 2020, an impairment charge of £16.2m has been recognised in light of the significantly reduced profitability for the Group for 
the period, and lower forecasts compared to those used in the prior period impairment review (2019: £8.7m).  

Furthermore, sensitivity analysis has been performed as part of the impairment review. If the discount rates used increased by 3% 
from 9.1% to 12.1%, an additional impairment charge of £1.0m would be recognised. Additional sensitivity analysis has not been 
performed at 25 January 2020, as the Directors do not consider any reasonable possible change in the discount rate would have led 
to a material change in the impairment charge. The Directors have determined that at 25 January 2020, the effects of the Covid-19 
pandemic are a non-adjusting post balance sheet event and the value-in-use calculations used for the impairment reviews do not 
include the effects of the various national lockdowns and store closures that commenced in March 2020 or the impact Covid-19 may 
have on future store profitability in the longer term. Stores that were subject to impairment but partially impaired have a remaining 
leasehold improvements and right-of-use asset balance of £18.7m at 25 January 2020. The effects of future growth and profitability 
being below expectations may have a material impact on impairment charges in future years. 

Carrying amount of inventories  

The carrying value of inventory is recorded at the lower of cost and net realisable value. Management calculates inventory provisions 
based on forecast sales of stock by season during its lifecycle in determining the level and rates of provisioning required to calculate 
the carrying value. Sales in the fashion industry can be extremely volatile with consumer demand changing significantly based on 
trends. Accordingly, there is a risk that the cost of inventory can exceed its net realisable value, with provisioning adjustments being 
made  given  management’s  knowledge  and  experience,  and  assumptions  around  consumer  demand,  fashion  trends  and 
macroeconomic factors. 

Inventory is classified by season, by year, with two seasons per year i.e. spring/summer and autumn/winter. At 26 January 2019 and 
earlier period ends, the inventory obsolescence provisioning commenced on current season inventory at a rate of 5% of cost and 
increased over time to rates of up to 25% of cost when that seasons inventory has traded as normal through three seasons. At 26 
January 2019, the inventory provision amounted to £11.8m, representing 5.2% of the gross carrying value of inventory. 

During the period ended 25 January 2020, management has changed the basis of determining the inventory obsolescence provision 
in line with the board approved change in commercial strategy of reducing the lifecycle of inventory from 3 years to 2 years, i.e. only 
one trading season in an outlet channel as opposed to two. The new provisioning policy is based on reviewing the current physical 
stock on hand by season and forward forecasting the expected terminal stock value at the point at which the stock has traded through 
the outlet channel, i.e. after two years under the new estimate. At that point in time, the inventory is written off and therefore the new 
provision is based on the estimated inventory on hand that will reach that point. The key estimate made under the new provisioning 
policy is the forecast sales by season by channel of inventory on hand at the period end over the next two years. Future events could 
cause the forecasts and assumptions used to change with a consequential adverse impact on the results and net position of the 
Group as actual sales may differ from forecasts. This could result in further material adjustments in future years. 

At 25 January 2020, the inventory provision was £25.7m, representing 16.3% of the gross carrying value of inventory. The amount 
required to reflect the change in estimate for inventory provisioning was £13.5m, and this has been included as an expense in non-
underlying items in the income statement for the 52 weeks ended 25 January 2020. 

Sensitivity analysis for the key estimates for inventory obsolescence provisioning indicates if forecast sales for the next two years 
were 1% lower, then the inventory provision would be £1.2m higher with a corresponding increase in cost of sales in the income 
statement.  

The carrying value of inventory is recorded at the lower of cost and net realisable value. Cost represents the purchase price of the 
product, and the associated freight, duty and other capitalised costs incurred to bring the product to its final location for sale. All stock 
129 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
is recorded in the ERP system at standard cost, with estimates made at the period end for all stock on hand to estimate the standard 
to actual variances, using historic actual costs compared to standard costs for product, freight and duty and capitalised overheads. 
Estimates are made as to the extent to which overheads incurred should be carried in closing inventory amounts. These estimates 
are not made on a line-by-line inventory item level but instead use approximations based on observable information available.   

During the year, the Group has updated its stock costing methodology which it believes provides a more appropriate estimate of the 
carrying  amounts  of  inventories  and  a  consistent  stock  costing  methodology  has  been  adopted  for  costing  inventory  amounts 
recognised at both the opening balance sheet and closing balance sheet.  

Further details on the carrying value of inventory is included in Note 14. 

Judgements made in applying accounting policies 

Impact of Covid-19 
The Covid-19 global pandemic has created significant uncertainty across the Group’s markets, and in March 2020, all of the Group’s 
retail  stores,  and  those  of  our  concession  partners,  closed  to  protect  our  employees  and  customers,  in  accordance  with  various 
national  government  requirements.  The  e-commerce  channel  has  continued  to  trade  during  this  period,  albeit  at  a  level  of  sales 
significantly  below  that  generated  from  retail stores.  A number  of  our  wholesale  partners  have  also cancelled  or delayed  orders, 
impacting  wholesale  revenue.  It  is  not  known  when  the  retail  stores,  or  those  of  our  concession  partners,  will  fully  re-open  and 
therefore revenue and profitability in FY21 will be materially impacted by the Covid-19 pandemic.  

At  25  January  2020,  the  impact  of  Covid-19 could not have  been  reasonably  foreseen  as  the World  Health  Organisation  did  not 
declare it as a public health emergency of international concern until 30 January 2020. Therefore, the Directors have considered it to 
be a non-adjusting post balance sheet event. Further details of the impact of Covid-19 on going concern can be found in the going 
concern Note in 1(a) above and in Note 26 post balance sheet events. 

Non-underlying items  
Non-underlying  items  are  separately  reported  within  their  relevant  income  statement  line  as  the  Directors  believe  that  this  helps 
provide a better indication of the underlying performance of the Group. Judgement is required in determining whether an item should 
be  classified  as  non-underlying  or  included  within  underlying  results.  This  assessment  covers  the  nature,  the  materiality  and  the 
recurrence of the item on reported performance. Reversals of previous non-underlying items are assessed based on the same criteria. 
Further detail is provided below in Note 1(x). 

Impairment of property plant and equipment and right-of-use assets 
Not subjecting stores to impairment whilst they are in their grace period is a judgement made by the Group. In the decision to impair 
or not, stores within their grace period as set out earlier are not impaired, as the brand is less established in those markets and stores 
may  be  loss making  for  initial  period  of  time after  opening. In  addition,  a  judgement  is made that  stores  with a cash contribution 
greater  than  10%  does  not  require  impairments.  These  judgements  have  been  informed  by  the  Group’s  past  experience  and 
developed over time.  

Changes in accounting estimates, errors or misstatements  
Determining if adjustments to inventory were treated as errors or misstatements, or changes in estimates required judgment. The 
Group considered their understanding of the individual items, the facts and circumstances surrounding each item as supported by 
documentary and other evidence, internal enquiries and the extent of estimation associated with each item at the end of the prior 
year.  Errors or misstatements have been retrospectively corrected whereas changes in estimates have been prospectively applied 
in the current period financial statements. The prior period errors or misstatements relating to inventory were determined at £20.2m 
and changes in estimates at £32.4m, and are detailed further in Note 1(y). 

x) Alternative performance measures 

In  the  reporting  of  financial  information,  the  Group  uses  certain  measures  that  are  not  separately  disclosable  under  IFRS  or  the 
Companies Act. The Directors believe that these additional measures, which are used internally, are useful to the users of the financial 
statements in helping them understand the underlying business performance. Non-underlying items are those items which, in the 
opinion of the Directors, should be excluded in order to provide a consistent and comparable view of the underlying performance of 
the Group’s ongoing business. Non-underlying items include items that are considered by the Directors to be significant and non-
recurring.  The  Directors  also  exclude  foreign  exchange  gains  and  losses  on  the  translation  of  monetary  assets  and  liabilities 
denominated in foreign currencies.  

Non-underlying items are added back/deducted to derive certain alternative performance measures as follows: 

• 

• 

profit  attributable  to  the  owners  of  the  Company,  to  arrive  at  underlying  earnings  per  share  (after  the  tax  effect  of  non-
underlying items); and 
profit before tax, to arrive at profit before tax and non-underlying items. 

The  Directors believe  the  alternative  performance measures  presented  along  with comparable  GAAP  measurements  is  useful  to 
provide information with which to measure our performance, and our ability to invest in new opportunities. Management uses these 
measures with the most directly comparable GAAP financial measures in evaluating our operating performance and value creation. 
Alternative financial measures should not be considered in isolation from, or as a substitute for, financial information presented in 

130 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
compliance with GAAP. The requirements for identifying non-underlying items are on a consistent basis each period and presented 
consistently, and a reconciliation of profit before tax and non-underlying items to profit before tax is included in Note 3 to the financial 
statements. 

The profit before tax and non-underlying items and underlying earnings per share are not recognised measures under IFRS and may 
not be directly comparable with adjusted profit and earnings per share measures used by other companies (see Note 9).  

Constant currency comparatives are obtained by applying the exchange rates that were applicable for the period ended 26 January 
2019 to the financial results in overseas subsidiaries for the 52 weeks ended 25 January 2020 to remove the impact of exchange 
rate fluctuations. 

y)    Changes in accounting estimates, errors or misstatements  

(i) Adjustments to the carrying amount of inventory at 26 January 2019 

In December 2019, the Group identified that the value of inventory held on its balance sheet at that time had been overstated following 
an internal review. As a result of these findings, the Group engaged Deloitte LLP to undertake an independent review of this issue. 
In January 2020, the Group announced that the independent review had found that the Group’s inventories, as reported at 26 January 
2019, were overstated by £58.0m. Following the conclusion of Deloitte’s review and the completion of the year-end process and 
audit, the Group has restated the balance of inventory at 26 January 2019 from £225.8m to £205.6m, a £20.2m restatement. The 
restatement was due to inappropriate cost values being attributed to inventory, inventory reflected on the balance sheet which did 
not physically exist and intercompany profit in stock that was not adjusted for in previous calculations.  

The Group also initiated an internal review into potential misconduct relating to the overstatement, which review is still ongoing. The 
Group  will  continue  to  provide  information  to  and  respond  to  enquiries  from  regulatory  and  other  agencies,  including  the  FCA. 
Although the Group has not received notification of any formal investigations, the inventory overstatements could result in a regulatory 
or  other  investigation  which  could  result  in  regulatory,  civil  or  criminal  actions,  including  against  the  Group,  and  all  consequent 
outcomes including censure, fines and compensation, which could have a material adverse effect on the Group’s business, results 
of operations, financial condition and reputation. There can be no assurance about the timing or outcome of any such action. 

In addition, the Group has reviewed its approach to estimating the carrying value of stock and adopted a more prudent methodology 
which resulted in a £32.4m reduction in stock value, being accounted for as a change in estimate booked as a non-underlying expense 
in the income statement for the 52 weeks ended 25 January 2020. 

The treatment for the items identified from the inventory review have been classified as changes in accounting estimates or errors or 
misstatements, and is governed by IAS 8 ‘Accounting policies, changes in accounting estimates and errors.’  

Errors or misstatements - £20.2m 

(a)  Stock that did not physically exist - £6.5m 

The adjustments primarily relate to inventory held in system locations that were not subject to inventory counts and were not written 
off despite not physically existing. These balances primarily arose as stock was moved between warehouses, between retail and 
outlet stores and warehouses over seasons, and due to weaknesses in the control environment over those moves and stock locations.  

(b)  Adjustments to correct calculations - £13.7m 

Adjustments have been identified to correct calculations, including to correct for the capitalisation of duties that should not have been 
capitalised to inventory, and to eliminate parts of intercompany profit in stock that was not adjusted for in previous calculations.  

For items considered to be an error or misstatement, based on the specific evidence and fact patterns, the Directors considered that 
it is impracticable to determine the period specific effects of the items earlier than 26 January 2019 and hence have not restated the 
27  January  2018  position.  It  was  determined  that  it  is  impracticable  to  determine  the  period  specific  effect  of  these  adjustments 
primarily due to the lack of traceability of the specific inventory due to the migration of systems from the legacy stock system to the 
new stock system, and the inability to retrospectively undertake a physical stocktake.   

131 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Accordingly,  the  errors  or  misstatements  in  inventories  of  £20.2m  have  been  corrected  retrospectively  by  restating  the  income 
statement of the period ended 26 January 2019 by £16.2m net of tax. Comparatives have been restated as follows: 

Restatement of prior year reported numbers 

Group Income Statement 

Cost of sales 

Income tax expense 

As 
previously 
reported  
26 January 
2019 

Restatement 

Restated  
26 January 
2019 

£’000 

£’000 

£’000 

(257,347) 

(10,129) 

(277,548) 

(20,201) 

(6,178) 

3,951 

Profit for the period 

40,728 

24,478 

(16,250) 

Group Statement of Changes in Equity 

Retained Earnings, balance at 26 January 2019 

227,262 

211,012 

(16,250) 

Group Balance Sheet 

Inventories 

Deferred tax asset 

Income tax payable 

Net Assets and Total equity  

225,849 

6,719 

(7,141) 

244,718 

205,648 

(20,201) 

8,388 

(4,859) 

1,669 

2,282 

228,468 

(16,250) 

Basic earnings per share has been restated from 91.5p to 55.0p and diluted earnings per share has been restated from 91.3p to  
54.9p. 

Changes in estimates - £32.4m 

(c)  Inventories considered obsolete - £9.4m 

The adjustments relate to stock balances such as fabrics, trims and other items that were held at third party suppliers and are no 
longer  considered  useable  for  future  production,  and  stock  held  in  central  warehouses  and  head  office  locations  not  previously 
specifically provided for which have now been written off. 

(d)  Revised stock costing methodology - £23.0m 

During the period ended 26 January 2019 the Group completed the migration of inventory from the legacy stock system to the new 
ERP  system.  As  more  information  became  available  from  the  new  ERP  system,  a  revised  stock  costing  methodology  has  been 
adopted for adjusting standard to actual inventory cost variances and to account for differences between standard cost and actual 
costs as reported. The updated stock costing methodology provides a better estimate of the carrying amounts of inventories, and a 
consistent stock costing methodology has been adopted for costing inventory amounts recognised at both the opening balance sheet 
and closing balance sheet.  

For changes in accounting estimates relating to inventory amounts recognised at 26 January 2019, the carrying amount of stock has 
been  adjusted  for  with  reference  to  the  opening  inventory  amounts  on  hand  and  are  recognised  prospectively,  and  have  been 
recognised in the consolidated income statement in the 52-week period ended 25 January 2020 as a non-underlying item.  

It is not possible to accurately determine the effect of the changes in estimates on future periods as it is based on future trading which 
cannot be reliably estimated, and is therefore considered impracticable. 

(ii) Adjustments to the carrying amount of inventory at 25 January 2020  

(a)  Change to inventory obsolescence provision resulting from change in commercial strategy - £13.5m 

As stated in Note 1(w) above, for the period ending 25 January 2020, management has changed the basis of determining the inventory 
obsolescence provision in line with the change in commercial strategy of reducing the lifecycle of inventory from 3 years to 2 years, 
i.e. only one trading season in an outlet channel as opposed to two.  

132 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The new provisioning policy is based on reviewing the current physical stock on hand by season and estimating the expected terminal 
stock value at the point at which the stock has traded through the outlet channel. At that point in time, the inventory will be provided 
for in full.  

The change in commercial strategy represents a change in accounting estimate under IAS 8 and has been prospectively applied 
such that a non-underlying expense of £13.5m has been charged to the consolidated income statement for the period ended 25 
January 2020. 

(iii) Summary of changes in accounting estimates, errors or misstatements  

Adjustment to non-
underlying 
expense in prior 

year   

Change in 
accounting estimate 
through current year 
non-underlying 
expense 

Total adjustment  
to inventory 

£’m 

£’m 

£’m 

6.5 

13.7 

20.2 

- 

- 

- 

20.2 

- 

- 

- 

9.4 

23.0 

32.4 

32.4 

6.5 

13.7 

20.2 

9.4 

23.0 

32.4 

52.6 

Adjustment to non-
underlying 
expense in prior 

year   

Change in 
accounting estimate 
through current year 
non-underlying 
expense 

Total adjustment  
to inventory 

- 

20.2 

13.5 

45.9 

13.5 

66.1 

Adjustments to the carrying amount of 
inventory at 26 January 2019 

Errors or misstatements 

(a) Existence of stock 

(b) Adjustments to correct calculations 

Changes in estimates 

(a) Inventories considered obsolete 

(b) Revised stock costing methodology 

Total adjustments to the carrying amount 
of inventory at 26 January 2019 

(ii) Adjustments to the carrying amount 
of inventory at 25 January 2020 

Change 
to 
resulting 
provision 
commercial strategy 

inventory 

obsolescence 
in 

from  change 

Total adjustment 

2. Segment Information  

The Group has three reportable segments: retail, wholesale and licensing. For each of the three segments, the Executive Committee 
(considered to be the Chief Operating Decision Maker) reviews internal management reports on a four-weekly basis. 

The accounting policies of the reportable segments are the same as described in Note 1 (t). Information regarding the results of each 
reportable segment is included below. Performance for the retail segment is measured based on operating contribution, whereas 
performance of the wholesale segment is measured based on gross profit and performance of the licensing segment is measured 
based on royalty income, as included in the internal management reports that are reviewed by the Board. 

133 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Segment results before non-underlying items are used to measure performance as management believes that such information is 
the most relevant in evaluating the performance of certain segments relative to other entities that operate within these industries. 
Inter-segment pricing is determined on an arm’s length basis. 

a)  Segment revenue and segment result 

52 weeks ended 25 January 2020 

Retail 

Wholesale 

Licensing 

£’000 

£’000 

£’000 

Revenue1 
Cost of sales 
Gross profit before non-underlying items 
Operating costs 
Operating contribution before non-underlying 
items 
Segment result before non-underlying items 

439,941 
(176,520) 
263,421 
(232,175) 

31,246 
31,246 

171,536 
(103,199) 
68,337 
- 

68,337 
68,337 

Reconciliation of segment 
result to profit before tax 
Segment result before non-underlying items 
Other operating costs 
Other operating (expense)/income 
Operating profit before non-underlying items 
Finance income 
Finance expense 
Share of losses from joint ventures 
Profit before tax before non-underlying items and 
IFRS 16  
Non-underlying items before tax 
Profit before tax  

Capital expenditure 
Unallocated capital expenditure 
Total capital expenditure 

Depreciation and amortisation 
Unallocated depreciation and amortisation 
IFRS 16 Depreciation  
Total depreciation and amortisation 

Segment assets 
Property, plant and equipment – central 
Intangible assets – central 
Right-of-use assets - central  
Deferred tax assets  
Income tax receivable  
Investment in equity accounted investee  
Amounts due from equity accounted investee  
Other assets2 
Total assets 

31,246 
- 
- 
- 
- 
- 
- 

- 
- 

13,610 
- 

(14,394) 
- 
- 

326,703 
- 
- 
- 
- 
- 
- 
- 
- 

68,337 
- 
- 
- 
- 
- 
- 

- 
- 

515 
- 

(595) 
- 
- 

94,513 
- 
- 
- 
- 
- 
- 
- 
- 

Segment liabilities 
Lease liability - central 
Deferred tax liability  
Other liabilities3 
Total liabilities 

Net assets 

(333,557) 
- 
- 

(75,989) 
- 
- 

19,001 
- 
19,001 
- 

19,001 
19,001 

19,001 
- 
- 
- 
- 
- 
- 

- 
- 

- 
- 
- 

- 
- 
- 
- 

- 
- 
- 
- 
- 
- 
- 
- 
- 

- 
- 
- 
- 

Total 

£’000 

630,478 
(279,719) 
350,759 
(232,175) 

118,584 
118,584 

118,584 
(100,294) 
144 
18,434 
138 
(12,565) 
(1,229)  

4,778 
(84,634) 
(79,856) 

14,125 
11,698 
25,823 

(14,989) 
(12,021) 
(38,048) 
(65,058) 

421,216 
72,695 
37,904 
32,394 
17,638 
2,343 
5,088 
4,462 
7,202 
600,942 

(409,546) 
(29,665) 
(3,588) 
(9,512) 
(452,311) 

148,631 

1 Wholesale sales are shown after the elimination of inter-company sales of £106,966,239 (2019: £86,331,786) 
2 Other assets include prepayments, derivatives and central allocations of inventory, cash and cash equivalents and other receivables. 
3 Other liabilities include derivatives and central allocations of trade and other payables and borrowings. 

134 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
52 weeks ended 26 January 2019 (Restated)1 

Retail 

Wholesale 

Licensing 

Total  

£’000 

£’000 

£’000 

£’000 

Revenue2 
Cost of sales 
Gross profit before non-underlying costs  
Operating costs 
Operating contribution before non-underlying 
costs 
Segment result before non-underlying costs 

Reconciliation of segment 
result to profit before tax 

Segment result 
Other operating costs 
Other operating income 
Operating profit before non-underlying costs  
Finance income 
Finance expense 
Share of losses from joint ventures 
Profit before tax before non-underlying costs 
Non-underlying items before tax1 
Profit before tax  

Capital expenditure 
Unallocated capital expenditure 
Total capital expenditure 

Depreciation and amortisation 
Unallocated depreciation and amortisation 
Total depreciation and amortisation 

Segment assets1 
Property, plant and equipment – central 
Intangible assets – central 
Deferred tax assets 
Other assets1, 3 
Total assets 

Segment liabilities 
Income tax payable1 
Term loan 
Other liabilities4 
Total liabilities 

Net assets 

460,990 
(169,924) 
291,066 
(231,885) 

59,181 
59,181 

59,181 
- 
- 
- 
- 
- 
- 
- 
- 

20,580 
- 
- 

16,565 
- 
- 

255,295 
- 
- 
- 
- 
- 

(149,415) 
- 
- 
- 

156,452 
(87,423) 
69,029 
- 

69,029 
69,029 

69,029 
- 
- 
- 
- 
- 
- 
- 
- 

351 
- 
- 

494 
- 
- 

103,048 
- 
- 
- 
- 
- 

(50,710) 
- 
- 
- 

22,112 
- 
22,112 
- 

22,112 
22,112 

22,112 
- 
- 
- 
- 
- 
- 
- 
- 

- 
- 
- 

- 
- 
- 

- 
- 
- 
- 
- 
- 

- 
- 
- 
- 

639,554 
(257,347) 
382,207 
(231,885) 

150,322 
150,322 

150,322 
(85,520) 
1,808 
66,610 
280 
(4,463) 
538 
62,965 
(32,309) 
30,656 

20,931 
13,333 
34,264 

17,059 
8,207 
25,266 

358,343 
77,064 
39,037 
8,388 
3,226 
  486,058 

(200,125) 
(4,859) 
(47,000) 
(5,606) 
(257,590)  

228,468 

1 The restatement relates to the prior year stock misstatement (see Note 1(y)). 
2 Revenue for the period ended 26 January 2019 has been restated to include licence income. 
3 Other assets include prepayments, derivatives and central allocations of inventory, cash and other receivables. 
4 Other liabilities include derivatives and central allocations of payables and borrowings. 

135 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
b) Geographical information 

52 weeks ended 25 January 2020 
Revenue 
Non-current assets1 

52 weeks ended 26 January 2019 
Revenue 
Non-current assets1 

UK 

US 

£’000 

£’000 

Rest of the 
World2 
£’000 

Total 

£’000 

360,281 
202,982 

194,599 
71,707 

75,598 
49,761 

630,478 
324,450 

372,722 
130,031 

182,434 
32,150 

84,388 
16,004 

639,544 
178,185 

1Non-current assets exclude deferred tax assets. 
2 Rest of the World includes Europe, Canada, Asia (up to disposal) and South Africa. 

c) Revenue by collection1 

Menswear2 
Womenswear2 

52 weeks ended 
25 January 
2020 
£’000 

52 weeks ended 
26 January 
2019 
£’000 

241,098 
370,379 
611,477 

235,245 
382,197 
617,442 

1 Revenue by collection includes retail and wholesale revenue and excludes licence income. 

136 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
3. Profit Before Tax 

Profit before tax is stated after charging/(crediting): 

Depreciation and amortisation2 

Non-underlying items (further detail below) 1 

Leasehold properties:  

 Fixed lease payments3 

 Variable rental payments3 

Concessions: 

 Fixed lease payments3 

 Variable rental and commission payments3 

Loss on sale of property, plant and equipment and intangibles 

Auditors’ remuneration: 

 Audit of these financial statements 

Amounts receivable by the Company’s auditors and their 
associates in respect of: 

 Audit of financial statements of subsidiaries of the Company  

 Interim financial statements review  

 Other assurance services 

52 weeks ended 
25 January 
2020 

52 weeks ended 
26 January 
2019 (Restated)1 

£’000 

64,527 

84,634 

- 

5,429 

9,235 

36,222 

447 

£’000 

25,266 

32,309 

41,590 

2,626 

11,791 

40,164 

53 

20 

12 

1,600 

20 

17 

396 

17 

20 

1 The restatement relates to the prior year stock misstatement (see Note 1(y)). 
2 During the period, the Group has applied IFRS 16. Depreciation of right-of-use asset of £38,048,000 has been included within £64,527,000 above. 
The depreciation charge above excludes the accelerated depreciation included within Note 11 related to the closure of a store in Italy of £531,000 
and the amortisation within Note 10 of the reacquired right of £1,890,000. These charges are included within non-underlying costs below. 
3Disclosed above are the variable rentals charged relating to leasehold properties and fixed and variable rentals charged in relation to concession 
arrangements. These are either fixed in nature or variable based on revenue levels for a particular store or concession, where relevant, including e-
commerce sales with concession partners following the implementation of IFRS 16, Leasehold property fixed lease payments are now included in 
Note 1 (a) ii). 

137 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Reconciliation of profit before tax to profit before tax, non-underlying items and IFRS 16: 

Note 

52 weeks ended 
25 January 
2020 

52 weeks ended 
26 January 
2019(Restated)1 

(Loss)/Profit before tax 

Included in cost of sales:  

Inventory changes in estimates   

Change to inventory obsolescence provision from change in 
commercial strategy  

Inventory errors or misstatements 

Duty drawback income  

Included in Gross Profit  

Included in distribution costs: 

Loss on disposal of Asian business  

Impairment of property, plant and equipment and right-of-use assets  

Other closure costs 

Provision for specific trade and other receivables 

Included in administrative costs:  

Acquisition costs and unwind of fair value accounting adjustments  

North America reorganisation costs and other restructuring costs 

Legal and professional costs  

Included in operating profit 

Included in share of post-tax profits from joint venture: 

Unwind of fair value adjustments  

Foreign exchange on the translation of monetary assets and 
liabilities denominated in foreign currencies 

Non-underlying items 

Profit before tax and non-underlying items 

Impact of IFRS 162 

Profit before tax, non-underlying items and IFRS 16 

1 

1 

2 

3 

4 

5 

6 

7 

           8 

          9 

10 

11 

£’000 

£’000 

(79,856) 

30,656 

(32,351) 

(13,539) 

- 

2,221 

- 

- 

(20,201) 

- 

(43,669) 

(20,201) 

(7,585) 

(16,200) 

(603) 

- 

(4,710) 

(1,368) 

(6,484) 

(80,619) 

(989) 

(3,026) 

(84,634) 

4,778 

5,020 

9,798 

- 

(8,717) 

(557) 

(1,740) 

- 

(1,094) 

(32,309) 

- 

- 

(32,309) 

62,965 

- 

62,965 

1 The restatement relates to the prior year stock misstatement (see Note 1(y)). 
2During the period, the Group has applied IFRS 16. Depreciation of right-of-use asset of £38,048,000 has been included within £64,527,000 
above.  

Notes 
1.  Further details surrounding the changes in accounting estimates for inventory can be found in Note 1(y).       
2.     Further details surrounding errors or misstatements of inventory can be found in Note 1(y).  
3.  Duty Drawback is the refund of duties, certain taxes, and certain fees collected upon the importation of merchandise into the United 

States. 

4.  The Group reorganised operations in Asia (Hong Kong, China and Japan), which resulted in a loss on disposal. This includes an 

impairment of the right of use asset in Japan of £1.9m. 

5.  The Group impaired a number of assets in retail stores resulting in a charge of £16.2m, including leasehold improvements and right-
of-use assets. This excludes an impairment of the right of use asset in Japan of £1.9m which is included in the loss of disposals 
above.  

6.  Other closure costs relate to closure of a number of underperforming concessions in Spain, France and the only outlet in Italy. 
7.  Costs relate to business combinations including advisory costs, one-off integration costs, and the unwinding of fair value acquisition 

adjustments.  

138 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
8.  The Group appointed new senior leadership positions in North America and incurred reorganisation and restructuring costs to 

support the Group's future strategic direction.  

9.  A number of legal and professional costs were incurred during the year, these have been summarised below: 

a. 
b. 
c. 
d. 
e. 
f. 

£2.7m for the independent stock investigation. 
£1.4m for the allegations of misconduct of the former CEO and the Group's policies and handling of HR related complaints. 
£0.8m for financial restructuring advisory fees. 
£0.6m in relation to the AXA insurance claim. 
£0.5m of professional fees incurred in relation to the sale of Big Lobster Ltd.  
£0.5m of professional fees for the transformation programme.  

10. Costs in relation to the fair value unwind of inventory acquired by the new joint venture in China. 
11. Foreign exchange loss on re-translation of intercompany balances denominated in foreign currencies. 

4. Finance Income and Expenses 

Finance income 

  - Interest receivable 

- Foreign exchange gains 

Finance expenses 

- Interest payable 
- Interest on lease liabilities1 

- Foreign exchange losses 

52 weeks ended 
25 January 
2020 

52 weeks ended 
26 January 
2019 

£’000 

£’000 

138 

- 

138 

(4,256) 

(8,309) 

(3,026) 

(15,591) 

133 

147 

280 

(3,777) 

- 

(686) 

(4,463) 

1 The Group has initially applied IFRS 16 at 27 January 2019, using the simplified modified retrospective transition approach. Under this approach, 
comparative information is not restated (see Note 1 (a) ii). 

5. Staff Numbers and Costs 

The average number of employees (including Executive Directors) was: 

Sales 

Design 

Administration 

Their aggregate remuneration comprised: 
Wages and salaries 

Share-based payment charge 

Social security costs 

Pension costs 

52 weeks ended 
25 January 
2020 

52 weeks ended 
26 January 
2019 

Number 

2,800 

77 

745 

3,622 

£’000 

91,162 

225 

9,563 

2,230 

103,180 

Number 

2,894 

79 

743 

3,716 

£’000 

85,103 

145 

9,237 

1,798 

96,283 

139 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Directors’ remuneration 

Executive Directors’ remuneration 

Non-Executive Directors’ remuneration 

Company contributions to Executive Directors’ money purchase 
pension plans 

52 weeks ended 
25 January 
2020 

52 weeks ended 
26 January 
2019 

£’000 
734 

358 

55 

£’000 
946 

289 

55 

The aggregate of remuneration and amounts receivable under long-term incentive schemes of the highest paid Director was £398,000 
(2019: £481,000). In the period ended 25 January 2020, no amounts are disclosed as received under long-term incentive schemes 
as no options were exercised by Ray Kelvin or Lindsay Page under the 2013 LTIP.  

No amounts were paid in relation to pension contributions to a money purchase scheme during the period ended 25 January 2020 or 
the period ended 26 January 2019. Amounts in relation to pension contributions to a money purchase scheme were made on behalf 
of Lindsay Page and Rachel Osborne during the period totaling £50,000 (2019: £55,000) and £5,161 (2019: £nil) respectively. 

Retirement  benefits  are  accruing  to  the  following  number  of 
Directors under money purchase schemes 

1 

1 

52 weeks ended 
25 January 
2020 

52 weeks ended 
26 January 
2019 

Number 

Number 

6. Income Tax Expense 

a) The tax charge comprises: 

Current tax 

               United Kingdom Corporation Tax 

               Overseas Tax 

Deferred tax  

               United Kingdom Corporation Tax 

               Overseas Tax 

Prior period (over)/under provision 

  Current tax 

  Deferred tax 

1 The restatement relates to the prior year stock misstatement (see Note 1(y)). 

52 weeks ended  
25 January  
2020 

52 weeks ended  
26 January  

2019 (Restated) 1 

£’000 

- 

1,804 

(4,152) 

(5,430) 

(414) 

(1,247) 

(9,439) 

£’000 

10,756 

2,894 

175 

(4,734) 

(4,378) 

1,465 

6,178 

140 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
b) Current deferred tax movement by type 

Property, plant & equipment 

Share-based payments 

Losses 

Inventory 

Other 

For further details please refer to Note 13. 

52 weeks ended  
27 January  
2020 

52 weeks ended  
26 January  
2019 (Restated) 1 

£’000 

1,024 

(25) 

4,906 

329 

4,593 

10,827 

£’000 

1,693 

(389) 

114 

469 

1,207 

3,094 

c) Factors affecting the tax charge for the period 
The tax assessed for the period is higher than the tax calculated at domestic rates applicable to profits in the respective countries. 
The differences are explained below. 

(Loss)/Profit before tax 

Profit multiplied by the standard rate in the UK – 19%, (2019: 
standard rate in the UK of 19%) 

Income not taxable/expenses not deductible for tax purposes  

Overseas losses not recognised  

Movement in current and deferred tax on share awards and 
options 

Prior period over provision 
Recognition of losses previously not recognised 

Effect of rate change on corporation tax 

Difference due to overseas tax rates 

Total income tax (credit)/expense 

d) Deferred and current tax recognised directly in equity 

Current tax credit on share awards and options 

Deferred tax charge on share awards and options 

Deferred tax charge associated with movement in hedging 
reserve 

Current tax / charge associated with foreign exchange 
movements in reserves 

52 weeks ended  
25 January  
2020 

52 weeks ended  
26 January  
2019 
(Restated) 1 

                 £’000 

(79,856) 

(15,173) 
       8,280 
4,402 

35 

£’000 

30,656 

5,825 

648 

2,932 

178 

(1,707) 

               (2,913) 

(5,466) 

(950) 

1,140 

- 

(350) 

(142) 

(9,439) 

6,178 

52 weeks ended  
25 January  
2020 

52 weeks ended  
26 January  
2019 

£’000 

- 

25 

(22) 

173 

£’000 

(176) 

813 

670 

1,432 

176                           2,739 

141 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
A reduction in the UK corporation tax rate from 19% to 17% (effective 1 April 2020) was substantively enacted on 6 September 2016.  

As the deferred tax assets and liabilities should be recognised based on the corporation tax rate at which they are anticipated to 
unwind, the assets and liabilities on UK operations have been largely recognised at a rate of 19% (2019:17%).  Assets and liabilities 
arising on foreign operations have been recognised at the applicable overseas tax rates. 

The March 2020 Budget announced that a rate of 19% would continue to apply with effect from 1 April 2020, and this change was 
substantively enacted on 17 March 2020. This will not materiality impact the future current tax charge or deferred tax assets and 
liabilities. 

7. Profit Attributable to Ted Baker Plc 

The loss after tax for the 52 weeks ended 25 January 2020 of Ted Baker Plc, the parent company, was £5,590,000 (2019: profit of 
£26,298,000). This included non-underlying costs of £4,830,000 (2019: £1,094,000) which related to various legal and professional 
costs disclosed in Note 3. The loss after tax before non-underlying items for the 52 weeks ended 25 January 2020 was £1,703,000 
(2019: profit £27,392,000). The Directors have approved the income statement for the parent company. 

8. Dividends Per Share 

Final dividend paid for prior period of 40.7p per ordinary share 
(2019: 43.5p) 

Interim dividend paid of 7.8p per ordinary share (2019: 17.9p) 

52 weeks ended 
25 January 
2020 

52 weeks ended 
26 January 
2019 

£’000 

18,138 

3,477 

21,615 

£’000 

19,377 

7,973 

27,350 

The directors have temporarily suspended the dividend, and hence, no final dividend is proposed for the period ended 25 January 
2020.  

142 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
9. Earnings Per Share 

52 weeks ended 
25 January 
2020 

52 weeks ended 
26 January 
2019 
(Restated)1 

Number of shares: 

Number 

Number 

Weighted number of ordinary shares outstanding 

44,565,753 

44,532,779 

Effect of dilutive options3 

48,391 

59,849 

Weighted number of ordinary shares outstanding – diluted 

44,614,144 

44,592,628 

Earnings: 

(Loss)/profit for the period basic and diluted 

Underlying profit2 

Basic (loss)/earnings per share 

Underlying earnings per share2 

Diluted (loss)/earnings per share 

Underlying diluted earnings per share2 

£’000 

(70,417) 

2,974 

(158.0p) 

6.7p 

(157.8p) 

6.7p 

£’000 

24,478 

50,876 

55.0p 

114.2p 

54.9p 

114.1p 

Diluted earnings per share and underlying diluted earnings per share have been calculated using additional ordinary shares of 5p 
each available under the Ted Baker Sharesave Scheme and the Ted Baker PLC Long-Term Incentive Plan 2013. 

There were no share related events that would affect earnings per share. 

1 The restatement relates to the prior year stock misstatement (see Note 1(y)). 
2 Underlying profit for the period and underlying earnings per share are shown before non-underlying items net of tax of £73,391 (2019: 26,398) 
3 The SAYE scheme is considered to be antidilutive. 

143 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
10. Intangible Assets 

Reacquired 
right 

Key money 

Computer 
software  

Computer 
software under 
development 

Total 

£’000 

£’000 

£’000 

£’000 

£’000 

Cost 

At 26 January 2019 

Additions/transfers 

Exchange rate 
movement 

3,781 

- 

- 

At 25 January 2020 

3,781 

Amortisation 

At 26 January 2019 

Charge for the period1 

Exchange rate 
movement 

At 25 January 2020 

Net book value 

At 26 January 2019 

At 25 January 2020 

145 

1,890 

- 

2,035 

3,636 

1,746 

633 

- 

(16) 

617 

- 

- 

- 

- 

47,957 

7,636 

14 

4,147 

(1,268) 

56,518 

6,368 

- 

(2) 

55,607 

2,879 

62,884 

12,700 

 5,876 

8 

18,584 

- 

- 

- 

- 

12,845 

7,766 

8 

20,619 

633 

617 

35,257 

37,023 

4,147 

2,879 

43,673 

42,265 

1The amortisation charge for the reacquired right of £1,890,000 is included in the acquisition costs and unwind of fair value accounting adjustments 
in the total non-underlying charge disclosed in Note 3. 

144 of 171 

 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Reacquired 
right 

Key money 

Computer 
software  

Computer 
software under 
development 

Total 

£’000 

£’000 

£’000 

£’000 

£’000 

1,381 

- 

(744) 

(4) 

633 

- 

- 

- 

- 

- 

27,800 

20,087 

- 

70 

13,115 

(8,968) 

- 

- 

42,296 

14,900 

(744) 

66 

47,957 

4,147 

56,518 

7,923 

4,712 

- 

65 

12,700 

- 

- 

- 

- 

- 

7,923 

4,857 

- 

65 

12,845 

 - 

145 

- 

- 

145 

- 

3,636 

1,381 

633 

19,877 

35,257 

13,115 

4,147 

34,373 

43,673 

Cost 

At 27 January 2018 

Additions/transfers 

Disposals 

Exchange rate 
movement 

- 

3,781 

- 

- 

At 26 January 2019 

3,781 

Amortisation 

At 27 January 2018 

Charge for the period 

Disposals 

Exchange rate 
movement 

At 26 January 2019 

Net book value 

At 27 January 2018 

At 26 January 2019 

Amounts included within computer software relate to the Group’s information technology and ERP systems and further development 
of our e-commerce platforms and other business systems. The computer software under development category are stated net of 
transfers to computer software. Internally capitalised costs amount to £718,000 (2019: £495,000). 

Transfers from the computer software under development category in the period amounted to £7,636,000 (2019: £20,087,000) while 
additions into this category were £6,368,000 (2019: £11,119,000).  

145 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
11. Property, Plant and Equipment 

Freehold land 
and buildings 

Leasehold 
improvements 

Fixtures, 
fittings and 
office 
equipment 

Motor 
vehicles 

Assets under 
construction 

Total 

£’000 

£’000 

£’000 

£’000 

£’000 

£’000 

Cost 

At 26 January 2019 

Additions/transfers 

Disposals 

Exchange rate movement 

57,973 

129,351 

101,743 

111 

3,248 

292,426 

- 

- 

- 

6,828 

(9,788) 

296 

14,624 

(2,802) 

(310) 

- 

- 

- 

(1,997) 

19,455 

210 

(12,380) 

63 

49 

At 25 January 2020 

57,973 

126,687 

113,255 

111 

1,524 

299,550 

Depreciation 

At 26 January 2019 

Charge for the period1 

Disposals2 

Impairment 

Exchange rate movement 

1,379 

448 

- 

- 

- 

82,580 

9,225 

(8,385) 

744 

277 

76,494 

11,461 

(2,421) 

537 

(326) 

108 

- 

- 

- 

- 

At 25 January 2020 

1,827 

84,441 

85,745 

108 

- 

- 

- 

- 

- 

- 

160,561 

21,134 

(10,806) 

1,281 

(49) 

172,121 

Net book value 

At 26 January 2019 

At 25 January 2020 

56,594 

56,146 

46,771 

42,246 

25,249 

27,510 

3 

3 

3,248 

131,865 

1,524 

127,429 

1Depreciation includes £0.5m in relation the closure of our outlet store in Italy. This charged has been included in other closure costs within 
the non-underlying charge disclosed in Note 3. 
2Disposals include the disposal of property, plant and equipment in Asia of £0.9m following the Asia reorganisation during the year. This 
charge is included in the total loss on disposal of Asian business of £7.6m within the non-underlying charge disclosed in Note 3.  

146 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Freehold land 
and buildings 

Leasehold 
improvements 

Fixtures, 
fittings and 
office 
equipment 

Motor 
vehicles 

Assets under 
construction 

Total 

£’000 

£’000 

£’000 

£’000 

£’000 

£’000 

Cost 

At 27 January 2018 

Additions/transfers 

Disposals 

Exchange rate movement 

57,973 

117,750 

- 

- 

- 

9,899 

(1,126) 

2,828 

86,162 

15,221 

(536) 

896 

111 

8,114 

270,110 

- 

- 

- 

(5,012) 

20,108 

- 

(1,662) 

146 

3,870 

At 26 January 2019 

57,973 

129,351 

101,743 

111 

3,248 

292,426 

Depreciation 

At 27 January 2018 

Charge for the period 

Disposals 

Impairment 

Exchange rate movement 

931 

448 

- 

- 

- 

65,846 

10,247 

(1,120) 

6,237 

1,370 

64,150 

108 

9,714 

(489) 

2,480 

639 

- 

- 

- 

- 

At 26 January 2019 

1,379 

82,580 

76,494 

108 

- 

- 

- 

- 

- 

- 

131,035 

20,409 

(1,609) 

8,717 

2,009 

160,561 

Net book value 

At 27 January 2018 

At 26 January 2019 

57,042 

56,594 

51,904 

46,771 

22,012 

25,249 

3 

3 

8,114 

139,075 

3,248 

131,865 

Additions included within the assets under construction category are stated net of transfers to other property, plant and equipment 
categories. Transfers from the assets under construction category in the period amounted to £21,452,000 (2019: £25,120,000) while 
additions into this category were £19,455,000 (2019: £20,108,000). 

Details on the impairment of property, plant and equipment is shown in Note 1 (w).  

147 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
12. Investments (Company) 

a)  Subsidiary undertakings 

In  August  2019,  the  Group  announced  the  appointment  of  a  new  licence  partner  in  Japan,  Sojitz  Infinity.  Ted  Baker  Japan  KK 
transferred certain assets which included existing non-current stock, fixed assets and leases to support the successful transition of 
the operation. Since the appointment of Sojitz, the retail business ceased to trade directly from Ted Baker Japan KK. 

On 2 October 2019, the Group disposed of its wholly owned subsidiaries Ted Baker Hong Kong Limited ("TBHK") and Ted Baker 
(Beijing) Commercial Company Ltd (“TBCN”) and entered into a joint venture arrangement, discussed further in part c of this note.  

Both subsidiaries have been included in the consolidated accounts, including the results of TBHK and TBCN until the date of disposal 
where control was lost. The loss on disposal has been disclosed in further detail in Note 3. As at 25 January 2020, the Company and 
Group had shares in the following subsidiary undertakings 

Subsidiary undertaking 

Country of 
incorporation 
and operation 

Address 

No Ordinary Designer Label Ltd 
(formerly Ted Baker Limited) * 

Ted Baker Limited 

UK 

US 

Ted Baker Canada Inc. 

Canada 

Ted Baker (France) SARL 

France 

Ted Baker Spain S. L. 

Spain 

The Ugly Brown Building 
6a St Pancras Way 
London 
NW1 0TB 
United Kingdom 

1072 North State Street 
Ukiah, California 
95482 
USA 

1959 Upper Water Street 
Halifax, Nova Scotia 
Canada 
B3J 3E5 

c/o Regus 
9 Rue du 4 Septembre 
75002 Paris 
France 

c/Arturo Soria 
263B 
28033 
Madrid 
Spain 

Principal activity 

Design, wholesale and retail 
of 
designer clothing and 
accessories  

Retail and wholesale of 
designer clothing 
and accessories 

Retail and wholesale of 
designer clothing 
and accessories 

Holding 
ordinary 
shares 

100% 

100% 

100% 

Retail of designer clothing 
and accessories 

100% 

Retail of designer clothing 
and accessories 

100% 

Ted Baker Netherlands B. V. 

The 
Netherlands 

Leidsestraat 64 Amsterdam 
1017PD 
The Netherlands 

Retail of designer clothing 
and accessories 

Ted Baker Germany GmbH 

Germany 

  c/o Regus 
  Maximilianstraße 35  

Retail of designer clothing 
and accessories 

100% 

100% 

Ted Baker Belgium N.V. 

Belgium 

Ted Baker Italy S.r.l. 

Italy 

Eingang A 
80539 
Munich 
Germany 

Huidevettersstraat 42a 
2000 
Antwerpen 
Belgium 

Milano (MI) Via Michelengelo 
Buonarroti 39 Cap. 20145 
Italy 

Retail of designer clothing 
and accessories 

100% 

Retail of designer clothing 
and accessories 

100% 

Ted Baker SA (Pty) Ltd 

South Africa 

Building 5 Inanda Greens 

Retail of designer clothing 

100% 

148 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Ted Baker Japan KK 

Japan 

Big Lobster Limited 

UK 

Little Lobster Limited 

UK 

No Ordinary Shoes Limited 

UK 

No Ordinary Shoes USA LLC 

US 

Ted Baker Korea Yuhan Hoesa 

Korea 

Business Park, 
54 Wierda Rd 
Westwierda Valley 
Sandton 
2146 
South Africa 

4-25-14, Jingumae 
Shibuya-Ku, 
Tokyo, Japan 

The Ugly Brown Building 
6a St Pancras Way 
London 
NW1 0TB 
United Kingdom 

The Ugly Brown Building 
6a St Pancras Way 
London 
NW1 0TB 
United Kingdom 

The Ugly Brown Building 
6a St Pancras Way 
London 
NW1 0TB 
United Kingdom 

1072 North State Street 
Ukiah, California 
95482 
USA 

Seoul Finance Center 
Level 21 
136 Sejong-daero 
Jung-gu 
Seoul, Korea 

and accessories 

Retail of designer clothing 
and accessories 

100% 

Property 

100% 

Dormant 

100% 

Design, wholesale and retail 
of designer footwear 

100% 

Wholesale of designer 
footwear 

100% 

Dormant 

100% 

*Held directly by Ted Baker Plc 

b) Subsidiary undertakings – cost and net book value 

At 26 January 2019 

Increase in cost of investment for share options/awards granted to subsidiary 
employees 

At 25 January 2020 

At 27 January 2018 

Increase in cost of investment for share options/awards granted to subsidiary 
employees 

At 26 January 2019 

149 of 171 

Company 

£’000 

24,978 

225 

25,203 

Company 

£’000 

24,793 

185 

24,978 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
c) Investment in equity accounted investee  
The Group has a 50% interest in the ordinary share capital of No Ordinary Retail Company Pty, a company incorporated in Australia 
through its wholly owned subsidiary, No Ordinary Designer Label Limited. The joint venture is represented by eight stores in Australia 
and one store in New Zealand (2019: eight stores in Australia and one store in New Zealand).  

On 2 October 2019, the Group announced that it had entered into an agreement with Shanghai LongShang Trading Company Ltd 
("LS") to create a Joint Venture ("JV") operating in China including Hong Kong S.A.R. and Macau S.A.R through its wholly owned 
subsidiary No Ordinary Designer Label Limited. Under the JV agreement, the Group issued shares in the share capital of its wholly 
owned subsidiary ("TBHK") to the JV Partner for a total subscription price of RMB50m (c.£5.7m), in return for a 50% interest in the 
shares in TBHK. The joint venture is represented by twelve stores in China and three stores in Hong Kong. 

Opening investment in joint venture 

Investment 

Share of (loss)/profit of joint venture 

Share of non-underlying cost of joint venture 

  Dividend received 

Closing investment in joint venture 

52 weeks ended 
25 January 
2020 

52 weeks ended 
26 January 
2019 

£’000 

1,874 

5,710 

(1,229) 

(989) 

(278) 

5,088 

£’000 

1,893 

- 

538 

- 

(557) 

1,874 

The above carrying value represents the initial cost of the investment undertaken, as well as any subsequent change in net assets of 
the joint ventures, as at 25 January 2020. 

Amounts due from equity accounted investee 

25 January 
2020 

26 January 
2019 

£’000 

4,462 

£’000 

263 

There are no contingent liabilities relating to the Group’s interest in the joint venture, and no contingent liabilities of the venture itself. 
The joint venture’s profit for the period ended 25 January 2020 and its assets and liabilities are as follows: 

Non-current assets 

Current assets 

Current liabilities 

Net assets 

Share capital 

Retained earnings 

Current period profit, net of tax 

Exchange rate movement 

Total equity 

25 January 
2020 

26 January 
2019 

£’000 

14,386 

6,921 

(3,619) 

17,688 

39,995 

(19,758) 

(2,601) 

52 

17,688 

150 of 171 

£’000 

2,627 

3,079 

(2,609) 

3,097 

28 

2,009 

1,076 

(16) 

3,097 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
13. Deferred tax assets and liabilities 

As at 25 January 2020 

Deferred tax asset / (liability) on UK 
operations arising from: 

Assets 

Share-based payments 

UK tax losses 

Other 

Derivative financial instruments 

Liabilities 

Asset / 
(liability) 
brought 
forward 
(Restated) 1 

(Charge) / 
Credit to 
Income 
Statement 

(Charge) / 
Credit to Equity  

Foreign 
exchange 
on 
retranslatio
n 

Asset / 
(liability) 
carried 
forward 

£’000 

£’000 

£’000 

£’000 

£’000 

151 

- 

           (25) 

- 

        4,114 

178 

35 

- 

- 

Property, plant and equipment 

(4,018) 

842 

Net deferred tax asset/ (liability) on UK 
operations 

Deferred tax liability arising on 
acquisition of No Ordinary Shoes 
Limited: 

(3,654) 

4,956 

             (3)      

(1,264) 

             852 

(4,918) 

        5,808 

No Ordinary Shoes Limited – Deferred tax 
asset  

126 

(37) 

Deferred tax asset on foreign operations 
arising from: 

Foreign trading losses 

Inventory 

Other  

Property, plant and equipment 

State Taxes 

TOTAL 

352 

3,481 

2,173 

966 

1,290 

8,388 

3,470 

792 

329 

2,767 

182 

   988 

5,021 

10,829 

(3) 

1The restatement of the opening deferred tax asset balance amounts to £1,669,000 (included in ‘Inventory’ within deferred tax on foreign operations), 
and relates to the inventory errors or misstatements (see Note 1(y).  

At 25 January 2020, the net deferred tax asset of £14,050,000 (2019: £3,470,000) comprises of a deferred tax asset of £17,638,000 
(2019: £8,388,000) and a deferred tax liability of £3,588,000 (2019: £4,918,000). 

Recognition of deferred tax assets is based on the generation of future taxable profits that will allow utilisation of losses.  

Deferred tax assets are only recognised on the foreign trading losses when these businesses pass their development phase and 
when management considers it probable that future taxable profits will be available against which they can be utilised.  

The  tax  effect  of  the unused cumulative  tax  losses  for  which  no  deferred  tax  asset  has  been  recognised  in  the  balance  sheet  is 
£2,788,000 (2019: £9,097,000).  £594,000 losses will expire in 0-5 years. £391,000 losses will expire in 6-10 years. £1,803,000 of 
losses have no time expiry. 

151 of 171 

- 

- 

22 

- 

- 

(3) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(246) 

- 

- 

(246) 

(246) 

126 

4,114 

178 

57 

(3,176) 

1,299 

(412) 

887 

89 

1,144 

3,810 

4,694 

1,148 

2,278 

13,163 

14,050 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
      
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
14. Inventories 

Raw materials and packaging 

Work in progress 

Finished goods and goods for resale 

Group 
25 January 
2020 

£’000 

3,378 

1,178 

127,107 

131,663 

Group 
26 January 
2019 
(Restated)1 

£’000 

8,978 

1,055 

195,615 

205,648 

Cost of inventories recognised as an expense within cost of sales 
during the period 

323,388 

277,548 

Inventories written down and recognised as an expense in the period 

55,712 

32,010 

1Details of the stock misstatement and change in accounting estimates are in Note 1(y). 

There were no reversals of write downs during the period (2019: £nil). 

Inventories written down and recognised as an expense in the period relates to inventory written down to the net realisable value and 
the net movement in inventory provisions during the period. The write down and any reversal are included in cost of sales. For further 
details on inventory valuation, key assumptions and sensitivities, see Note 1(w). 

15. Trade and Other Receivables 

Trade receivables 

Amounts owed by Group 
undertakings 

Prepayments and accrued 
income  

Other taxes and social 
security 

Group 
25 January 
2020 

Company 
25 January 
2020 

Group 
26 January 
2019 

Company 
26 January 
2019 

£’000 

47,171 

£’000 

- 

£’000 

54,750 

£’000 

- 

- 

27,096 

- 

55,824 

18,887 

1,213 

67,271 

- 

- 

27,096 

22,272 

1,582 

78,604 

- 

- 

55,824 

Included in prepayments and accrued income are accrued income amounts of £1.7m (2019: £3.8m) in relation to licensing income 
which has not yet been invoiced.  

Expected credit losses  
The Group measures the loss allowance for trade receivables at an amount equal to lifetime expected credit losses (‘ECL’). The ECL 
on trade receivables are estimated with reference to past default experience of the debtor and an analysis of the debtor’s current 
financial position, adjusted for factors that are specific to the debtor, general economic conditions of the industry in which the debtor 
operates and an assessment of both the current as well as the forecast direction of conditions at the period end date. There has been 
no change in the estimation techniques or significant assumptions made during the current reporting period. The Group has credit 
insurance and standby letters of credit in place with several customers to mitigate exposure against customer credit risk. The Group 
writes off a trade receivable when there is information indicating that the debtor is in severe financial difficulty and there is no realistic 
prospect  of  recovery,  e.g.  when  the  debtor  has  been  placed  under  liquidation  or  has  entered  bankruptcy  or  administration 
proceedings. The Group bad debt provision at 25 January 2020 amounted to £97,000 (2019: £557,000). 

152 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Company has no significant concentrations of credit risk. The amounts owed by Group undertakings balance comprises 
an interest free intercompany loan with a subsidiary within the Group, which is repayable on demand. The ability of the Group 
undertaking to repay outstanding balances to the Company is assessed at each reporting date and counterparty credit risk is 
reviewed on a regular basis using the IFRS 9 expected credit loss impairment model. If a significant increase in the credit 
risk occurs, credit losses are recorded in the income statement. As at 25 January 2020, and at 26 January 2019, the expected 
credit  loss  of  the  Company’s  trade  and  other  receivables  was  negligible  and  hence  no  impairment  of  the  receivable  was 
recorded. 

16. Derivative Financial Instruments 

Note 

Assets 
25 January 
2020 

Liabilities 
25 January 
2020 

Assets 
26 January 
2019 

Liabilities 
26 January 
2019 

£’000 

£’000 

£’000 

£’000 

Derivatives designed as effective as hedging instruments and carried at fair value: 

Forward foreign exchange 
contracts 

Interest rate swap 

23 

23 

203 

- 

(944) 

(68) 

Derivatives that are carried at fair value through profit or loss: 

Foreign currency options 

23 

- 

203 

(83) 

(1,095) 

159 

118 

39 

316 

(451) 

- 

(238) 

(689) 

Forward foreign exchange contracts are used to hedge exposure to fluctuations in foreign exchange rates that arise in the normal 
course of the Group’s business. 

Following the repayment of the term loan in the period, the interest rate swap has deemed ineffective and has been recycled through 
the profit and loss account. There were no other ineffective cashflow hedges in the period (2019: £nil). 

Gains and losses in equity relating to derivatives in effective hedging relationships at 25 January 2020 will remain there until the 
forecast transaction occurs. When the hedged item is a non-financial asset, the amount recognised in equity is transferred to the 
carrying  amount  of  the  asset  when  it  is  recognised.  In  other  cases,  the  amount  recognised  in  other  comprehensive  income  is 
transferred to the income statement in the same period that the hedged item affects the income statement. 

The charge to the income statement in respect of changes in the fair value of foreign currency derivatives that do not meet the criteria 
for hedge accounting was £116,000 (2019: charge of £521,000). 

17. Net debt and borrowings 

Cash and cash equivalents 
per balance sheet 

  Borrowings 

Net debt  

Group 
25 January 
2020 

Company 
25 January 
2020 

Group 
26 January 
2019 

Company 
26 January 
2019 

£’000 

£’000 

£’000 

£’000 

52,912 

(180,000) 

(127,088) 

21 

- 

21 

14,654 

(138,496) 

(123,842) 

99 

- 

99 

Net debt excludes lease liabilities arising under IFRS 16 as this aligns with the definition of net debt under the Group’s bank 
covenants (refer to Note 19). 

153 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Group’s borrowings have been summarised below: 

Interest Rate 

Repayable 
date 

Group 
25 January 
2020 

Group 
26 January 
2019 

Current: 

£’000 

Revolving credit facility  

2.1% +LIBOR 

Sept 2022 

180,000 

Term loan1 

1.75% + LIBOR 

Total current borrowings  

Non-current: 

Term loan1 

Total non-current borrowings   

Total current and non-
current borrowings  

1.75% + LIBOR 

1 The term loan was repaid in September 2019.  

- 

- 

- 

180,000 

- 

- 

£’000 

91,496 

4,000 

95,496 

43,000 

43,000 

180,000 

138,496 

Reconciliation of liabilities to cashflow arising from financing activities: 

Balance at 26 January 2019 

Changes from financing cash flows: 

Proceeds from loans and borrowings 

Repayment of borrowings 

Interest paid 

Total changes from financing cashflows 

Interest expense 

Total changes from financing cashflows 

18. Trade and Other Payables 

Group 
25 January 
2020 

£’000 

138,496 

88,504 

(47,000) 

(4,256) 

175,744 

4,256 

4,256 

180,000 

Trade payables 

Accruals and deferred income1 

Other creditors 

Other tax 

Group 
25 January 
2020 

Company 
25 January 
2020 

Group 
26 January 
2019 

Company 
26 January 
2019 

£’000 

56,181 

22,934 

9,510 

10,666 

99,291 

£’000 

- 

113 

- 

- 

£’000 

53,450 

33,897 

9,492 

11,789 

113 

108,628 

£’000 

- 

771 

- 

- 

771 

1Deferred income previously included rental property accruals is no longer recognised under IFRS 16.  

154 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
19. IFRS 16  

 Right-of-use assets 
The Group has initially applied IFRS 16 at 27 January 2019, which requires the recognition of right-of-use assets for lease contracts 
that  were  previously  classified  as  operating  leases.  The  Group  has  applied  IFRS  16  using  the  simplified  modified  retrospective 
transition approach, under which comparative information is not restated (see Note 1 (a) ii)). 

Right-of-use assets are recognised in relation to the Group’s leases, representing the economic benefits of the Group’s right to use 
the underlying leased assets. The Group’s lease portfolio is principally comprised of property leases of stores, distribution centers 
and overseas head offices. 

Cost 
At 26 January 2019 

Restatement for IFRS 16 

At 27 January 2019 

Additions 

Disposals 

At 25 January 2020 

Amortisation 
At 26 January 2019 

Charge for the period 

Disposals 

Impairments1  

At 25 January 2020 

Net book value 
At 25 January 2020 

Right-of-use asset 

£’000  

- 

185,409 

185,409 

21,918 

(5,832) 

201,495  

 - 

(38,048) 

2,426 

(16,839) 

 (52,461) 

149,034 

1The impairment charge of £16.9m above includes £1.9m relating to the write down of the right of use asset for an owned store in Asia, 
this has been included within non-underlying costs within the loss on disposal in Note 3. 

Lease Liabilities 

When measuring lease liabilities, the Group discounted lease payments using its incremental borrowing rate at 27 January 2019. 
The discount rates applied range between 1.9% to 9.1%, they have been determined based on comparable bond yields and are 
lease specific varying by territory and lease length. 

Amounts recognised in profit or loss  

Interest on lease liabilities1 

Group 
25 January 
2020 

£’000 

8,309 

Group 
26 January 
2019 

£’000 

- 

 1Expenses related to variable rental payments for leasehold properties are included within Note 3. 

155 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Lease liabilities included in the statement of financial position 

Current  

Non-current 

Total undiscounted lease liabilities 

Group 
25 January 
2020 

£’000 

36,381 

131,956 

168,337 

Group 
26 January 
2019 

£’000 

- 

- 

- 

Reconciliation of liabilities to cashflow arising from financing activities: 

Balance at 26 January 2019 

Opening balance on transition at 27 January 2019 

185,409 

Group 
25 January 
2020 

£’000 

Changes from financing cash flows: 

Payment of lease liabilities 

Total changes from financing cash flows 

Increase in lease liability 

Disposal of lease liabilities 

The effect of changes in foreign exchange rates 

Interest expense 

Total other changes 

Maturity analysis – contractual undiscounted cash flows  

Less than one year 

One to five years 

More than five years 

Total undiscounted lease liabilities 

(41,337) 

(41,337) 

21,918  

(3,406) 

(2,556) 

8,309 

24,265 

168,337 

Group 
25 January 
2020 

£’000 

36,379 

107,024 

40,786 

184,189 

156 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
20. Capital and Reserves 

Authorised – 80,000,000 ordinary shares of 5p each 
(2019: 80,000,000) 

Allotted, called up and fully paid – 44,566,689 
ordinary shares of 5p each (2019: 44,563,346) 

Group 
25 January 
2020 

Group 
26 January 
2019 

£’000 

4,000 

2,228 

£’000 

4,000 

2,228 

There was an increase of 3,343 shares in issued share capital during the period (2019: 89,138 shares), which related to the exercise 
of share options, including LTIPs. 

Other reserves and retained earnings 
Other reserves and retained earnings include the following reserve accounts: 

Cash flow hedging reserve 
The effective portion of financial instruments that are designated as hedging instruments and are documented as part of an effective 
hedge of future cash flows are recognised directly in equity and recycled to the income statement when the underlying cash flows 
occur, or are no longer expected to occur. 

Translation reserve 
The translation reserve comprises all foreign exchange differences arising from the translation of the financial statements of foreign 
operations. 

Other reserves – Company 
This  reserve  relates  to the  premium  on  equity  consideration  used  in  the  acquisition  of  a  subsidiary,  No  Ordinary  Designer  Label 
Limited, by Ted Baker Plc in 1997, which is classified within other reserves under the Companies Act. This reserve also includes the 
cost of share options and awards granted to employees of the Group. This reduction in other reserves is reflected in retained earnings 
in the Group Statement of Changes in Equity. 

157 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
21. Share-based Payments 

Long-Term Incentive Plan 
Share awards are made in the form of nil-cost options over Ordinary shares in Ted Baker Plc under the Long-Term Incentive Plan 
2013  (“LTIP  2013”),  which  was  approved  by  the  shareholders  at  the  general  meeting  held  on  20  June  2013.  The  options  are 
exercisable three years after the date of grant subject to the satisfaction of profit before tax per share and share price performance 
targets, each measured over a three-year period. The profit before tax per share target is calibrated so that the percentage of awards 
that vests is linked to the level of profit growth achieved. 

Share options and awards granted under the LTIP 2013 and outstanding at the end of the period were as follows: 

Grant date 

Expiry date 

Number of 
options granted 

Fair value at 
grant date 

1 May 2014 

20 April 2024 

30 April 2015 

29 April 2025 

5 May 2016 

4 May 2026 

6 April 2017 

5 April 2027 

3 April 2018 

2 April 2028 

16 April 2019  

15 April 2022 

254,141 

192,860 

234,159 

221,234 

251,786 

403,600 

1,557,780 

695.0p 

1,785.0p 

875.0p 

1,355.0p 

1,071.0p 

592.0p 

Number of 
awards 
outstanding 
 at 25 January 
2020 

Number of 
awards 
outstanding 
 at 26 January 
2019 

670 

47,721 

- 

85,427 

133,708 

279,983 

547,509 

670 

51,064 

174,160 

162,169 

227,947 

- 

616,010 

The terms and conditions of the awards granted during the period ended 25 January 2020 were the same as those for the awards 
made under the LTIP 2013 in previous periods and are as follows: 

Grant date 

Type of award 

Number of 
options 

Vesting conditions 

Vesting 
period 

16 April 2019 

LTIP 2013 

403,600 

Adjusted profit before tax per share growth 
of 10–15% per annum and 10% share price 
growth over the vesting period 

Up to 100% 
after three 
years 

The credit to the income statement for the period in respect of options issued under the LTIP 2013 amounted to £nil (2019: credit of 
£229,248). There was no charge for the period in respect of L D Page, who was employed by the Company (2019: amount in respect 
of R S Kelvin, who was the only employee of the Company at this date, was a credit of £40,000). 

The Monte-Carlo valuation methodology has been used as the basis of measuring the fair value of awards made under the LTIP 
2013. The range of inputs into the Monte-Carlo model for awards made was as follows: 

Share price at grant 

1,520.0p–2,855.0p 

Share price at grant (based on six-month average) for share price performance condition 

1,752.0p–2,809.0p 

Risk free interest rate 

Expected life of options 

Share price volatility 

Dividend yield 

0.18%–0.87% 

3 years 

29.00%–38.71% 

1.41%–3.86% 

The share price volatility was determined by calculating the historic volatility of the Group’s share price over a time period matching 
the expected life of the option. 

158 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
22. Financial Commitments 

a) Capital commitments 
The Group has capital commitments of £3,333,934 related to commitments at 25 January 2020 (2019: £14,977,155) which were not 
provided in the financial statements. 

b) Operating leases 
Total of future lease payments under non-cancellable operating leases are as follows: 

Leasehold properties: 

Within one year 

Between one and five years 

Later than five years 

Concessions: 

Within one year 

Between one and five years 

Later than five years 

As at 
25 January 
2020 

As at 
26 January 
2019 

£’000 

£’000 

- 

- 

- 

3,232 

- 

- 

47,282 

140,298 

66,781 

5,258 

84 

99 

3,232 

259,802 

During the period, the Group has applied IFRS 16, operating leases for leasehold properties has been included within Lease Liabilities 
disclosed in Note 19. 

Operating leases for concessions often contain rental expenses based on revenue (“revenue leases”). Under the terms of certain 
revenue leases there are minimum payments due, together with variable amounts in excess of those minimums which are based on 
the concession’s future revenue levels. For certain other revenue leases, there are no minimum payment conditions within the terms 
of the lease such that rental charges are contingent wholly on future store revenue levels. 

The  table  above  includes  only  committed  minimum  payments  and  excludes  the  variable  or  contingent  elements  of  future  rental 
payments. As a result, the amounts charged to the Income Statement may be materially higher than the financial commitment at the 
prior period end. 

c) Pension arrangements 

The  Group  operates  a  number  of  defined  contribution  schemes  for  senior  management  and  a  stakeholder  pension  scheme  for 
employees,  for  which  the pension  cost  charge  for  the period  amounted to  £2,230,000  (2019: £1,798,000).  Contributions  totalling 
£332,000 are included in other payables at the period end (2019: £161,236). 

159 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
23. Financial Instruments and Risk Management 

a) Carrying amount and fair values of financial assets and liabilities 

Financial assets and liabilities – Group 

The fair values of financial assets and liabilities of the Group, together with the carrying amounts shown in the balance sheet, are 
as follows: 

Carrying 
amount 
25 January 
2020 

Fair 
value 
25 January 
2020 

Carrying 
amount 
26 January 
2019 

Fair 
value 
26 January 
2019 

£’000 

£’000 

£’000 

£’000 

47,171 

1,708 

4,462 

203 

52,912 

106,456 

(88,625) 

(1,095) 

(180,000) 

(269,720) 

(163,264) 

47,171 

1,708 

4,462 

203 

52,912 

106,456 

54,750 

5,431 

263 

316 

14,654 

75,414 

54,750 

5,431 

263 

316 

14,654 

75,414 

(88,625) 

(1,095) 

(180,000) 

(269,720) 

(163,264) 

(96,839) 

(689) 

(138,496) 

(236,024) 

(160,610) 

(96,839) 

(689) 

(138,496) 

(236,024) 

(160,610) 

Financial assets 

Trade receivables 

Accrued income 

Amount due from equity 
accounted investee 

Derivative financial assets 

Cash and cash equivalents 

Total financial assets 

Financial liabilities 

Trade and other payables 

Derivative financial liabilities 

Borrowings 

Total financial liabilities 

Net financial liabilities 

There  are  no significant  trade  debtor  balances  overdue and  no  significant  amounts  impaired  at  the  end  of  the  period.  The 
carrying and fair values of lease liabilities have been disclosed in Note 19.  

160 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial assets and liabilities – Company 
The fair values of financial assets and liabilities of the Company, together with the carrying amounts shown in the balance sheet, are 
as follows: 

Carrying 
amount 
25 January 
2020 

Fair 
value 
25 January 
2020 

Carrying 
amount 
26 January 
2019 

Fair 
value 
26 January 
2019 

£’000 

£’000 

£’000 

£’000 

27,096 

21 

27,117 

(113) 

(113) 

27,004 

27,096 

21 

27,117 

(113) 

(113) 

27,004 

55,824 

99 

55,923 

(771) 

(771) 

55,152 

55,824 

99 

55,923 

(771) 

(771) 

55,152 

Financial assets 

Amounts owed by Group 
undertakings 

Cash and cash equivalents 

Total financial assets 

Financial liabilities 

Trade and other payables 

Total financial liabilities 

Net financial assets 

All non-derivative financial assets and liabilities, for the Group and Company, are measured at amortised cost. Their carrying 
amounts are a reasonable approximation of their fair value due to their short maturities or because interest rates are floating 
rates where payments are reset to market rates at intervals of less than one year.  

Derivative assets and liabilities are held at fair value (see Note 16), which is determined by reference to third-party valuations 
(usually from a bank) or by reference to readily observable market prices. Derivative assets and liabilities that are not used 
in hedging relationships are held at fair value through the profit and loss.  

The valuation of all financial assets and liabilities carried at fair value by the Group is based on hierarchy Level 2. Fair value hierarchy 
levels are defined as follows: 

Level 1: quoted prices (unadjusted) in active markets for identical assets or liabilities. 
Level 2: inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly 
(i.e. as prices) or indirectly (i.e. derived from prices). 
Level 3: inputs for the asset or liability that are not based on observable market data (unobservable inputs). 

b) Derivative financial instruments 

Contractual/ 
notional 
amounts 
25 January 
2020 

£’000 

67,959 

30,000 

97,959 

Assets 
25 January 
2020 

Liabilities 
25 January 
2020 

Contractual/ 
notional 
amounts 
26 January 
2019 

Assets 
26 January 
2019 

Liabilities 
26 January 
2019 

£’000 

£’000 

£’000 

£’000 

203 

(1,027) 

50,891 

- 

(68) 

203 

(1,095) 

30,000 

80,891 

198 

118 

316 

£’000 

(689) 

- 

(689) 

Forward foreign 
exchange contracts 

Interest rate swap 

161 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table indicates the timing of the notional amount of the foreign exchange derivative hedging instruments. 

Within six months 

Between six months and one year 

Between one and two years 

Unrecognised gain/(loss) 

Contractual/ 
notional 
amounts 
25 January 
2020 

Contractual/ 
notional 
amounts 
26 January 
2019 

£’000 

19,262 

32,465 

16,232 

67,959 

£’000 

7,942  

21,557 

21,392 

50,891 

The £30,000,000 notional amount of the interest rate swap is due to expire in December 2020. 

c) Cash flow hedging reserve movements 

The following table indicates the cash flow hedging reserve balance at 25 January 2020 and the periods in which the cash flows are 
expected to occur. The periods in which the cash flows are expected to impact the income statement are materially the same. 

Within six months 

Between six months and one year 

Between one and two years 

Unrecognised gain/(loss) 

Currency 
derivatives 
25 January 
2020 

Currency 
derivatives 
26 January 
2019 

£’000 

150  

(543) 

(323) 

(716) 

£’000 

57  

(209) 

(121) 

(273) 

d) Financial risk identification and management 
The Group’s multinational operations and debt financing requirements expose it to a variety of financial risks. In the course of its 
business the Group is exposed to: 

•  market risk; 
• 
• 

credit risk; and 
liquidity risks have been established and are reviewed regularly to reflect changes in the market conditions and 
the Group’s activities.  

i) Market risk 
Market risk is the risk that changes in market prices, such as foreign exchange rates and interest rates, will affect the Group’s income 
or the value of its holdings of financial instruments. At the balance sheet date, the only significant market risk to the Group arises 
from foreign currency risk. 

Foreign currency risk 
The Group operates internationally and is therefore exposed to foreign currency risk primarily on purchases of inventory denominated 
in US Dollars and Euros. 

The Board reviews and agrees policies for managing exchange rate risks on a regular basis. Where appropriate, the Group uses 
financial instruments to mitigate these risks. All transactions in derivatives, principally forward exchange contracts, are taken solely 
to manage these risks. No transactions of a speculative nature are entered into. 

The Group’s policy is to hedge substantially all the risks of such currency fluctuations by using forward contracts considering forecast 
foreign currency cash inflows and outflows. The policy allows for these risks to be hedged for up to 24 months ahead in order to fix 
the cost in Sterling. 

In April 2020, the Group exited its foreign exchange contracts to crystallise a cash gain and as a result, the Group’s foreign 
exchange risk is unhedged for the next financial year. 

162 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The  vast  majority  of  projected  purchases  in  each  major  currency  qualifies  as  “highly  probable”  forecast  transactions  for  hedge 
accounting purposes. 

The Group also publishes its financial statements in Sterling and is therefore exposed to foreign currency translation risks due to 
movements in foreign exchange rates on the translation of the results and underlying net assets of its foreign operations into Sterling. 
Translation risks are not hedged. 

Foreign currency sensitivity analysis 
The  Group  has  used  sensitivity  analysis  that  measures  the  estimated  change  to  the  income  statement  and  equity  of  a  10% 
strengthening or  weakening  in  Sterling  against  all other currencies,  using  the  rates applicable  at  25 January  2020.  The  analysis 
assumes that all other variables, in particular, interest rates, remain constant. 

The  following  sensitivity  analysis  illustrates  the  impact  that  a  10%  strengthening  of  the  Group’s  reporting  currency  against  local 
functional currencies would have had on profit before tax and equity. The analysis covers currency translation exposures at the period 
end on the Group’s financial assets and liabilities that are not denominated in the functional currencies of those businesses 

A  10%  (2019: 10%) strengthening or  weakening  of the  Sterling against the  following  currencies at  25 January  2020  would have 
increased/(decreased) equity and profit before tax by the amounts shown in the following table: 

Test of 10% (2019: 10%) 
strengthening in Sterling against 
other currencies 

US Dollar 

Euro 

Test of 10% (2019: 10%) weakening 
in Sterling against other currencies 

US Dollar 

Euro 

Impact on 
profit 
25 January 
2020 

Impact on 
equity 
25 January 
2020 

Impact on 
profit 
26 January 
2019 

Impact on 
equity 
26 January 
2019 

£’000 

£’000 

£’000 

£’000 

1,436 

(279) 

1,157 

1,436 

(279) 

1,157 

2,019 

48 

2,067 

2,019 

48 

2,067 

(1,755) 

341 

(1,414) 

(1,755) 

341 

(1,414) 

(2,468) 

(59) 

(2,527) 

(2,468) 

(59) 

(2,527) 

Interest rate risk 
The Group’s exposure to interest rate risk is limited to floating rate financial assets and liabilities. 

The Group’s policy is to minimise the impact of adverse interest rate movements, through the use of interest rate management tools, 
taking into account factors such as the timing of future cash flows and forward yield curves. The use of any interest rate management 
tools is aligned with timescales of current and forecast net debt for which underlying projections can be accurately made. The Group’s 
interest rate derivatives comprise interest rate swap agreements, fixing a portion of the floating rate net debt to fixed rates. 

163 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The interest rate profile of the financial assets and liabilities of the Group is as follows: 

Financial assets and liabilities 
subject to interest rate risk 

Group 
25 January 
2020 

Company 
25 January 
2020 

Group 
26 January 
2019 

Company 
26 January 
2019 

Sterling 

US Dollar 

Euro 

Other 

£’000 

(185,709) 

14,325 

8,364 

5,766 

£’000 

21 

£’000 

(107,238) 

- 

- 

- 

4,612 

2,502 

6,138 

(157,254) 

21 

(93,986) 

£’000 

99 

- 

- 

- 

99 

The above table does not include the notional value of net debt for which interest rate swaps are in place. 

Interest rate sensitivity analysis 
The following sensitivity analysis illustrates the impact that a change of 50 basis points in LIBOR interest rates at the balance sheet 
date would have increased/(decreased) equity and profit before tax by the amounts shown below. This calculation assumes that the 
change occurred at the balance sheet date and had been applied to risk exposures existing at that date. 

Impact on 
profit 
25 January 
2020 

Impact on 
equity 
25 January 
2020 

Impact on 
profit 
26 January 
2019 

Impact on 
equity 
26 January 
2019 

£’000 

(786) 

786 

£’000 

(786) 

786 

£’000 

(470) 

470 

£’000 

(470) 

470 

Interest rate increase of 0.5% 

Interest rate decrease of 0.5% 

ii) Credit risk 
Credit risk is the risk that counterparties to financial instruments do not perform according to the terms of the contract or instrument. 
The Group’s principal financial assets are cash, trade and other receivables, and derivative financial assets. The Group’s credit risk 
is primarily attributable to its trade and other receivables. 

Trade and other receivables 
Credit risk arises on credit exposure to wholesale, license and concession partners including outstanding receivables and committed 
transactions.  The  Group  substantially  mitigates  credit  risk  through  credit  insurance,  standby  letters  of  credit  or  supplier  finance 
arrangements when possible. 

Wholesale  partner  receivables  risk  is  mitigated  by  credit  insurance  being  taken  out  up  to  the  amount  of  the  credit  limit.  All  new 
wholesale customers are checked against appropriate trade references and details such as frequency/delinquency. The limits applied 
to each customer are set in conjunction with our credit insurer’s advice. Monitoring of credit limits is undertaken daily. 

All territorial license partners require a standby letter of credit up to the amount of their credit limit, which is determined based on 
creditworthiness and volume of business. The Group is not able to protect its license partner income with credit insurance, although 
it does not consider this a significant credit risk. Forecasts are obtained from all its license partners throughout the period to allow 
extensive visibility of future income. 

No credit limits were exceeded in the reporting period and management will continue with its current approach to credit control to 
prevent any future losses from non-performance arising. 

iii) Liquidity risk 
Refer to Note 1, Basis of Preparation – Going Concern. 

Prudent liquidity risk management implies maintaining sufficient cash and the availability of funding through an adequate amount of 
committed credit facilities. Due to the dynamic nature of the underlying businesses, Group treasury maintains flexibility in funding by 
maintaining availability under committed credit lines. 

Management monitors rolling forecasts of the Group’s liquidity reserve, (which comprises of the undrawn borrowing facility and cash 
and cash equivalents), on the basis of expected cash flow. This is generally carried out at entity level in the operating companies of 
the Group in accordance with practice and limits set by the Group. In addition, the Group’s liquidity management policy involves 
164 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
projecting cash flows in major currencies and considering the level of liquid assets necessary to meet these, and monitoring balance 
sheet liquidity ratios against internal and external regulatory requirements.  

The table below analyses the Group’s financial liabilities and derivative financial liabilities into relevant maturity groupings based on 
the remaining period to the contractual maturity date, at the balance sheet date. The amounts disclosed in the table are the contractual 
undiscounted  cash  flows.  Balances  due  within  twelve  months  equal  their  carrying  balances  as  the  impact  of  discounting  is  not 
significant. 

Carrying 
amount 

Contracted 
amount less 
than 1 year 

Contracted 
amount 1–2 
years 

Contracted 
amount 2–5 
years 

£’000 

£’000 

£’000 

£’000 

At 25 January 2020 
Non-derivative financial 
liabilities 
Trade and other payables  
Borrowings1 

88,625 

180,000 

88,625 

180,000 

Derivative financial liabilities 

Derivative financial instruments 

1,095 

1,095 

At 26 January 2019 
Non-derivative financial 
liabilities 
Trade and other payables  

Borrowings 

Derivative financial liabilities 

96,839 

138,496 

96,839 

138,496 

- 

- 

- 

- 

- 

- 

- 

- 

4,000 

39,000 

Derivative financial instruments 

689 

493 

196 

- 

1
 The gross contractual liability for the £180m revolving credit facility at 25 January 2020 is £180,259,661 as the facility has been rolled over to 13 
February 2020. The £47.0m term loan at 26 January 2019 was repaid in September 2019 

The Group manages its liquidity risk using an unsecured revolving credit facility of £180.0m expiring in September 2022. This facility 
provides the resources to fund the planned working capital requirements and capital expenditure to support the Group’s long-term 
growth strategy. Interest is payable based on LIBOR plus a margin. The Group had utilised £180.0m (2019: £91.3m) of the £180.0m 
credit facility as at 25 January 2020. 

The  facilities  contain  financial  covenants  which  are  believed  to  be  appropriate  in  the  current  economic  climate  and  tested  on  a 
quarterly basis. The Group monitors actual and prospective compliance with these on a regular basis. 

The financial covenant tests are based upon the following: 

• 
a ratio of total net debt to EBITDA; 
• 
a fixed charge cover ratio; and 
•  minimum net tangible assets. 

e) Capital management 
The Board’s immediate actions to capital management are set out in Note 1, Basis of Preparation – Going Concern. 

The Board’s policy is to maintain a robust capital base, defined as total shareholders’ equity, totalling £148,631,000 at 25 January 
2020 (2019: £228,468,000), to maintain investor, creditor and market confidence and to sustain future development of the business. 
From time to time the Company purchases its own shares on the market; the timing of these purchases depends on market prices. 
Primarily the shares are intended to be used for issuing shares under the Group and Company’s share option and award programmes. 

165 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                                 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Buy and sell decisions are made on a specific transaction basis by the Board; the Group and Company do not have a defined share 
buy-back plan. 

It is the Board’s intention to achieve a dividend cover ratio of two times every year. 

There were no changes in the Group and Company’s approach to capital management during the period. 

24. Related Parties 

The Group considers its Executive and Non-Executive Directors as key management and their compensation therefore comprises a 
related-party transaction. 

Total compensation in respect of key management for the period was as follows: 

Salaries, fees and short-term benefits 

Contributions to money purchase pension schemes 

Share-based payment (credit) / charges 

52 weeks ended 
25 January 
2020 

52 weeks ended 
26 January 
2019 

£’000 

1,092 

55 

- 

1,147 

£’000 

2,271 

55 

(76) 

2,250 

Directors of the Company as at 25 January 2020 and their immediate relatives control 35.1% of the voting shares of the Company. 

At 25 January 2020, No Ordinary Designer Label Limited (“NODL”), the main trading company owed Ted Baker Plc £27,096,000 
(2019: £55,824,000) and owed No Ordinary Shoes Limited £10,070,000 (2019: £11,370,000.) NODL was owed £174,488,000 (2019: 
£186,546,000) from the other subsidiaries within the Group. Transactions between subsidiaries were priced on an arm’s length basis. 

The Group has a 50% interest in the ordinary share capital of No Ordinary Retail Company Pty*, a company incorporated in Australia, 
through its wholly owned subsidiary No Ordinary Designer Label Limited. As at 25 January 2020, the joint venture owed £530,000 to 
the main trading company (2019: £263,000). In the period the value of sales made to the joint venture by the Group was £2,485,000 
(2019: £2,081,000). 

During the period, the Group announced that it had entered an agreement to create a joint venture resulting in a 50% interest in the 
shares in TBHK. As at 25 January 2020, the joint venture owed £3,933,000 to the main trading company (2019: £Nil). In the period 
the value of sales made to the joint venture by the Group was £1,074,000 (2019: £nil). 

Ray  Kelvin  and  Lindsay  Page  are  both  directors  of,  and  shareholders  in,  THAT  Bournemouth  Company  Limited*,  THAT  TopCo 
Limited* and THAT Bournemouth Big Hotel Limited* and, as such, these entities are related parties of the Company for the purposes 
of Chapter 11 of the Listing Rules. 

Previously the Group provided design services to THAT Bournemouth Company Limited for which licence income fees were charged. 
No services were provided in the year ended 25 January 2020 (2019: £nil). No amounts were outstanding as at 25 January 2020 
(2019: £nil). 

During the period the main trading company provided office space and support services to THAT TopCo Limited for which charges 
were made of £Nil (2019: £130,720) and other miscellaneous charges of £3,666 (2019: £6,450). As at 25 January 2020, THAT TopCo 
Limited owed £nil to the main trading company (2019: £150,034). 

During the period the main trading company supplied support services to THAT Bournemouth Big Hotel Limited for which charges 
were made of £2,800 (2019: £16,338). As at 25 January 2020, THAT Bournemouth Big Hotel Limited owed £nil to the main trading 
company (2019: £nil). 

*The registered office addresses are as follows: 

Related party 
No Ordinary Retail Company Pty 
Ted Baker (Hong Kong) Limited 

Registered office address 
6 Albert St, Preston VIC 3072, Australia 
Room 2001-2, Tower 2, The Gateway, Harbour 
City, 25 Canton Road, Tsim Sha Tsui, Kowloon, 
Hong Kong 

166 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
THAT Bournemouth Company Limited 

THAT TopCo Limited 

THAT Bournemouth Big Hotel Limited 

66-67  Newman  Street  66-67  Newman  Street, 
Fitzrovia, London, London, England, England, W1T 
3EQ 
66-67  Newman  Street  66-67  Newman  Street, 
Fitzrovia, London, London, England, England, W1T 
3EQ 
66-67  Newman  Street  66-67  Newman  Street, 
Fitzrovia, London, London, England, England, W1T 
3EQ 

25. Business Combinations 

For the period ended 26 January 2019 

On 1 January 2019, the Group acquired the entire issued share capital of No Ordinary Shoes Limited and No Ordinary Shoes USA 
LLC from Pentland Group Plc. Prior to this date, Pentland held the exclusive global licence to manufacture and distribute footwear 
under the Ted Baker brand. The Group believes that this opportunity will allow it to drive further growth in its footwear business by 
leveraging the Group’s global footprint and well invested infrastructure.  

Consideration comprised £20.3m million payable in cash at completion, which was funded using the Group’s multi-currency revolving 
credit facility.  Acquisition-related costs of £1.7m are included in non-underlying costs within administrative expenses in the income 
statement and in operating cash flows in the statement of cash flows. 

Details of the consideration paid, and fair value of net assets acquired are as follows: 

Consideration paid: 

Cash  

Total Consideration 

Property, Plant & Equipment 

Inventories 

Trade and other receivables 

Cash and cash equivalents 

Trade and other payables 

Reacquired right 

Deferred tax 

Total Assets and Liabilities 

£’000 

   20,290 

20,290 

150 

10,658 

12,095 

1,699 

(6,801) 

3,781 

(1,292) 

20,290 

The  gross  contractual  amounts  of  acquired  receivables  is  shown  above.  There  were  no  changes  to  the  provisional  fair  values 
previously disclosed. 

From the date of acquisition on 1 January 2019 to 26 January 2019, revenue of £231,000 and profit before tax of £34,000 was 
included within the Group income statement for the period ended 26 January 2019. If the acquisition had taken place on the first 
day of the period, Group revenue and profit before tax would have been £37.2m and £11.6m higher respectively. 

167 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
26. Post balance sheet events  

Sale and leaseback of The Ugly Brown Building 

On  23  March  2020,  the  Group  announced  the  exchange  of  contracts  with  a  wholly  owned  subsidiary  of  British  Airways  Pension 
Trustees  Limited  in  respect  of  the  sale  of  the  entire  issued  share  capital  of  Big  Lobster  Limited.  Big  Lobster  is  a  wholly  owned 
subsidiary of the Group, and owns the Group's registered head office, The Ugly Brown Building (6a St Pancras Way, London NW1 
0TB). 

The consideration for the Sale is £78.75 million (subject to completion of a customary completion accounts adjustment mechanism) 
and will be paid in cash by the buyer on completion, which is expected to take place in June 2020. The net proceeds of the sale of at 
least £72 million, after fees and taxes, will be applied to repay existing indebtedness to significantly de-lever the Group.  

In connection with the sale, the Group has entered a short-term lease of the property for a period following completion from 1 June 
2020 to 31 March 2023 at an annual rent of £3.25m, with a break clause after 1 June 2022 on 3 months’ notice. Under this new lease, 
in accordance with IFRS 16, a right-of-use asset and associated lease liability will be recognised. 

At completion, the Group will enter into an option with the purchaser of Big Lobster Limited to take a long-term lease of part of the 
adjacent newly developed property, to be known as Bowline, Tribeca, St Pancras Way. 

The sale constitutes a class 1 transaction for the Group under the Financial Conduct Authority's Listing Rules. Completion of the sale 
is therefore conditional on approval by a simple majority of shareholders of Ted Baker Plc at a general meeting which will take place 
on 15 June 2020. 

Additional loan facility 

The Group’s net debt balance at 25 January 2020 was £127.1m (2019: net debt £123.8m). In September 2019, the Group refinanced 
its borrowing facilities. The existing revolving credit facility of £135.0m and the term loan of £47.0m were refinanced into a new three-
year  revolving  credit  facility  of  £180.0m  (Facility  A),  with  a  lending  bank  syndicate  of  four  banks.  The  facility  contains  quarterly 
covenant testing for the Group’s leverage ratio, fixed cover charge and a net assets test. On 23 March 2020, the Group announced 
that its lending bank syndicate agreed to increase the headroom under the Group's revolving credit facilities by a further £13.5m until 
18 December 2020 (Facility B). On 20 May 2020, the lending bank syndicate agreed to increase the headroom until Facility B by a 
further £11.5m, taking the total Facility B facility to £25.0m, with a revised Facility B expiry date of 18 January 2022. 

Equity raise 

On 1June 2020, the Group announced that it is looking to raise at least £70m via an underwritten share issue, and is conditional on 
approval by the shareholders of Ted Baker plc at a general meeting which will take place in June. The proceeds from the share issue 
will be used to provide liquidity for the Group for working capital purposes. 

Covid-19  

The Covid-19 global pandemic has created significant uncertainty across the Group’s markets, and in March 2020, all the Group’s 
retail  stores,  and  those  of  our  concession  partners,  closed  to  protect  our  employees  and  customers,  in  accordance  with  various 
national  government  requirements.  The  e-commerce  channel  has continued  to  trade  during  this  period,  albeit  at  a  level  of  sales 
significantly  below  that  generated  from  retail  stores.  A  number  of  our  wholesale  partners  have also cancelled  or  delayed  orders, 
impacting wholesale revenue. It is not known when the retail stores, or those of our concession partners, will partially or fully re-open 
and therefore revenue and profitability in FY21 will be materially impacted by the Covid-19 pandemic. As at 20 May 2020, it is not 
possible to reliably determine or quantify the impact of Covid-19 on the Group’s significant estimates (Impairment of property, plant 
and equipment, right of use assets and intangible assets, and carrying amount of inventories – see Note 1(w) and expected credit 
losses on trade and other receivables). 

In April 2020, Debenhams Retail Ltd, a customer of the Group, filed for administration in the UK. At that date, the Group was owed 
£0.8 million by the company, and this amount will be fully provided for in the FY21 accounts as it is not considered recoverable.   

168 of 171 

 
 
 
 
 
 
  
  
 
   
 
 
 
 
 
 
 
 
 
Five Year Summary (unaudited) 

Results 
Revenue2 
Operating profit/(loss) 
Profit/(loss) before tax 
Profit/(loss) before tax, non-underlying 
items and IFRS 16 
Profit/(loss) for the period 

Assets employed 
Property, plant and equipment 

52 weeks 
ended 30 
January 
2016 

52 weeks 
ended 28 
January 
2017 

52 weeks 
ended 27 
January 
2018 

£’000 

£’000 

£’000 

52 weeks 
ended 26 
January  
2019 
(Restated)1 
£’000 

470,553 
59,369 
58,664 

58,664 
44,235 

549,223 
62,497 
61,271 

613,113 
70,727 
68,789 

639,554 
34,301 
30,656 

65,784 
46,568 

73,465 
52,744 

62,965 
24,478 

9,798 
(70,417) 

123,397 

144,354 

139,075 

131,865 

127,429 

52 weeks 
ended 25 
January  
2020 

£’000 

630,478 
(62,185) 
(79,856) 

Other non-current assets 
Net current assets/(liabilities) 

25,615 
82,143 

31,189 
91,852 

40,733 
92,515 

54,708 
89,813 

217,587 
(57,913) 

Non-current liabilities 

(58,556) 

(56,851) 

(48,273) 

(47,918) 

(138,472) 

Net assets 

172,599 

210,544 

224,050 

228,468 

148,631 

Financed by 
Shareholders' funds 

Key statistics 
Basic earnings per share 
Underlying earnings per share 

172,599 
172,599 

210,544 
210,544 

224,050 
224,050 

228,468 
228,468 

148,631 
148,631 

100.6p 
100.6p 

105.7p 
114.0p 

119.0p 
127.7p 

55.0p 
114.2p 

(158.0p) 
6.7p 

Diluted earnings per share 

99.3p 

104.5p 

118.3p 

55.0p 

(157.8p) 

Dividends per share 
Dividend cover3 

47.8p 
2.1 times 

53.6p 
2.0 times 

60.1p 
2.0 times 

58.6p 
.9 times 

7.8p 
-20.3 
times 

Dividend cover before non-underlying 
costs3 
Pre-tax return on capital employed 
before non-underlying items 
Post-tax return on capital employed 
before non-underlying items 

2.1 times 
30.5% 

2.1 times 
27.3% 

2.1 times 
26.8% 

1.9 times 
19.1% 

1.2 times 
7.3% 

23.0% 

20.8% 

20.6% 

15.3% 

6.5% 

1 The prior period errors or misstatements relating to stock are detailed further in Note 1(y)). 
2 Revenue has been restated for all years to include licence income. 
3 The dividend in the period 25 January 2020 was temporarily suspended. 

169 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Appendix - Alternative performance measures (unaudited) 

As stated in Note 1(x), the Group uses certain measures that are not separately disclosable under IFRS or the Companies 
Act. The Directors believe that these additional measures, which are used internally, are useful to the users of the financial 
statements  in  helping  them  understand  the  underlying  business  performance.  Reconciliations  of  the  reported  numbers  to 
alternative performance measures are shown below. 

Throughout the Annual Report and Accounts, alternative performance measures (APMs) have been reported which are non-
GAAP measures and are presented to provide stakeholders with additional financial information on the performance of the 
Group. 

These  APMs  should  not  be  viewed 
the  equivalent  GAAP  measure. 
The measures detailed below are not defined by IFRS and therefore may not be directly comparable with other companies’ 
APMs – this includes those in the retail industry. 

isolation  or  as  an  alternative 

to 

in 

UK & Europe 

Total revenue 

Total retail revenue 

Store revenue 

E-commerce revenue 

Sales per square foot including e-
commerce sales 

Sales per square foot excluding e-
commerce sales 

Wholesale revenue 

Licence income 

North America 

Total revenue 

Total retail revenue 

Store revenue 

E-commerce revenue 

Sales per square foot including e-
commerce sales 

Sales per square foot excluding e-
commerce sales 

52 weeks ended  
25 January  
2020 

52 weeks ended  
25 January  
2020 

52 weeks ended  
25 January  
2020 

52 weeks ended  
26 January  
2019 

Constant  
Currency  
Variance 

Reported  

£’000 

 422,571  

 296,879  

 202,303  

 94,577  

 1,043  

 711  

 106,692  

 19,001  

Foreign 
Exchange Impact 
£’000 

 787  

 787  

 710  

 76  

 3  

 2  

 -    

 -    

Constant 
Currency 
£’000 

 423,358  

 297,666  

 203,013  

 94,653  

Reported  

£’000 

 436,818  

 315,036  

 217,004  

 98,032  

 (3.1%) 

 (5.5%) 

 (6.4%) 

 (3.4%) 

 1,046  

 1,156  

 (9.5%) 

 713  

 796  

 (10.4%) 

 106,692  

 19,001  

 99,670  

 22,112  

7.0% 

 (14.1%) 

52 weeks ended  
25 January  
2020 

52 weeks ended  
25 January  
2020 

52 weeks ended  
25 January  
2020 

52 weeks ended  
26 January  
2019 

Constant  
Currency  
Variance 

Reported  

£’000 

 194,599  

 129,755  

 107,690  

 22,066  

 939  

 780  

Foreign 
Exchange Impact 

£’000 

 (6,909) 

 (4,527) 

 (3,698) 

 (828) 

 (33) 

 (27) 

Constant 
Currency 

£’000 

 187,690  

 125,228  

 103,992  

 21,238  

 906  

 753  

Reported  

£’000 

 182,434  

 125,652  

 105,122  

 20,550  

 955  

 798  

2.9% 

 (0.3%) 

 (1.1%) 

3.3% 

 (5.1%) 

 (5.6%) 

Wholesale revenue 

 64,844  

 (2,383) 

 62,461  

 56,782  

10.0% 

170 of 171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Rest of World 

Total retail revenue 

Store revenue 

E-commerce revenue 

Sales per square foot including e-
commerce sales 

Sales per square foot excluding e-
commerce sales 

Group 

Total revenue 

Total retail revenue 

Store revenue 

E-commerce revenue 

Sales per square foot including e-
commerce sales 

Sales per square foot excluding e-
commerce sales 

52 weeks ended  
25 January  
2020 

52 weeks ended  
25 January  
2020 

52 weeks ended  
25 January  
2020 

52 weeks ended  
26 January  
2019 

Constant  
Currency  
Variance 

Reported  

Foreign 
Exchange Impact 

£’000 

 13,307  

 11,221  

 2,086  

 662  

 558  

£’000 

 (152) 

 (107) 

 (44) 

 (8) 

 (5) 

Constant 
Currency 

£’000 

 13,155  

 11,114  

 2,042  

 654  

 553  

Reported  

£’000 

 20,302  

 17,211  

 3,091  

 740  

 627  

 (35.2%) 

 (35.4%) 

 (33.9%) 

 (11.6%) 

 (11.8%) 

52 weeks ended  
25 January  
2020 

52 weeks ended  
25 January  
2020 

52 weeks ended  
25 January  
2020 

52 weeks ended  
26 January  
2019 

Constant  
Currency  
Variance 

Reported  

£’000 

 630,478  

 439,941  

 321,214  

 118,728  

994  

 725  

Foreign 
Exchange Impact 

£’000 

 (6,274) 

 (3,892) 

 (3,095) 

 (797) 

 (9) 

 (7) 

Constant 
Currency 

£’000 

 624,203  

 436,050  

 318,118  

 117,931  

 985  

 718  

Reported  

£’000 

 639,554  

 460,990  

 339,337  

 121,653  

 (2.4%) 

 (5.4%) 

 (6.3%) 

 (3.1%) 

1,068  

 (7.8%) 

 786  

 (8.6%) 

Wholesale revenue1 
Licence income  

 171,536  

 19,001  

 (2,383) 

 -    

 169,153  

 19,001  

 156,452  

 22,112  

8.1% 

 (14.1%) 

Retail operating costs 

 232,175  

 905  

 233,080  

 231,885  

Distribution costs excluding non-
underlying costs and IFRS16 

Administration expenses excluding 
non-underlying costs 

247,412 

(2,449) 

244,963 

240,479 

 88,345  

 (762) 

 87,583  

76,926  

13.9% 

0.5% 

1.9% 

1 On a comparable basis, excluding footwear revenue of £21.0m (£20.8m in constant currency), group wholesale sales decreased by 
5.0% in constant currency to £148.4m (2019: £156.2m). 

171 of 171