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Turners Automotive Group Limited

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FY2023 Annual Report · Turners Automotive Group Limited
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WE’RE 
GETTING
STRONGER

ANNUAL REPORT  
FOR THE YEAR ENDED 31 MARCH 2023

WE ARE NEW ZEALAND’S LEADING ECOSYSTEM  
FOR VEHICLE USERS

Turners’ automotive ecosystem makes it easy for our customers, allowing them to buy, 
sell, finance and insure their vehicle through our trusted brands and businesses. With 
more than 900,000 used cars transacted every year in New Zealand, this provides a 
large and highly targeted group of customers. While primarily focused on the automotive 
industry, our businesses also offer services outside of the automotive industry, providing 
diversification of earnings and consistent growth and yield for our shareholders. 

AUTOMOTIVE RETAIL

FINANCE

INSURANCE

■	 New Zealand’s largest 

■	 Targeting high quality 

buyer and seller of vehicles

■  One car sold every 5 

minutes

■  Branches and sites from 
Whangarei to Invercargill

■ 

“Bricks and Clicks” retail 
model, combining our 
nationwide network with 
market leading online 
digital experience

■  Awarded New Zealand’s 

number 1 Most Trusted 
Used Vehicle Dealership in 
the Readers Digest Trusted 
Brands awards for fourth 
year in a row

consumer and commercial 
lending – primarily for 
automotive customers

■  Loans originated through 
the Turners Auto Retail 
network and third party 
independent dealers and 
brokers

■  $425m in receivables

■  Circa. 25,000 current 

consumer loans

■  Average loan size $13,600

■	 Helping Kiwis with motor 
vehicle, loan protection 
and life insurance solutions, 
distributed through more 
than 700 licensed car 
dealers, finance companies 
& brokers, and life 
insurance advisers as well 
as online

■  5,200+ policies sold every 
month; 180,000+ active 
policies

■  $39.7m in new policies sold 

in FY23

■  Average 1,275 claims paid 
out monthly; $21.2m in 
claims paid out in FY23

2

WE ARE NEW ZEALAND’S LEADING ECOSYSTEM  

FOR VEHICLE USERS

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

CREDIT MANAGEMENT

■	 A recognised leader in the 
debt collection and credit 
management sectors, for 
both corporate and SME 
customers

■  Provides income 

diversification for the 
Turners’ group 

■  $98m in corporate debt 

load in FY23; 22% average 
recovery rate

■  $34m-plus collected from 

debtors in FY23

■  2,840 SME customers 

loading debt in FY23

On behalf of the Board and management of  
Turners Automotive Group Limited, we are 
pleased to present the Annual Report for the 
financial year ended 31 March 2023. 

Grant Baker 
Chairman 

Todd Hunter 
Group Chief Executive Officer

FY23 AT A GLANCE 

CHAIR AND CEO’S REPORT 

OUR THREE-YEAR PLAN 

FY24 PRIORITIES 

CREATING A BETTER BUSINESS 

THE STORY OF TINA FROM TURNERS 

FY23 FINANCIAL REVIEW 

OUR BOARD 

OUR EXECUTIVE TEAM 

FINANCIAL STATEMENTS 

4

6

14

15

18

26

28

30

34

37

3

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

FY23 AT A GLANCE

Turners continues to achieve strong results in challenging conditions  
and to strengthen its position for the next upcycle. 

KEY FINANCIAL HIGHLIGHTS
PECENTAGE INCREASES FY22:FY23 

■  Revenue up 13% to $389.6m

■  EBIT1 increased 9% to 

$52.2m

■  Net profit before tax up 6% 

to $45.5m

■  Net profit after tax 

increased 4% to $32.6m

■  Full year dividend 23.0 cps, 
equating to a gross yield of 
8.5% per annum based on a 
share price of $3.75 

■  Earnings per share 37.6 

cents per share, an increase 
of 3% year on year

■	 Record earnings demonstrating sustainable earnings 
platform and strategic value of diversification and  
de-risking strategies over recent years. 

■  Strong performance despite challenging economic 

trends and changes in market conditions.

■  Auto Retail: Market share gains and margin 

improvement driving record earnings. Expecting 
further market share gains as branch network 
expands.

■ 

Insurance: Strong policy sales in a declining market 
and improved claims ratios. Distribution and market 
share gains expected to drive buoyant sales. 

■  Finance: Solid revenue growth, however, impacted 
by rapid interest rate rises driving a near term drag 
on earnings. Well placed to grow again once interest 
rates stabilise. 

■  Credit management: Debt load increased  

albeit from lower quality debt. Well  
positioned for the next stage of the  
credit cycle.

■  Employee engagement levels remain at  
record levels and are a core part of the  
competitive advantage of Turners Auto Group. 

■  Employee Share Scheme launched with almost  

50% take up.

■  Diversified business is well-placed to deliver 

further growth as well as offering solid returns to 
shareholders.

1 EBIT adjusted for interest expense in Finance (non-IFRS measure, 
NPBT $45.5m add interest paid $19.9m less Finance segment 
interest $13.2m).

4

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REVENUE

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■	1H  ■	2H

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■	AUTO RETAIL  ■	FINANCE  ■	INSURANCE   
FY19 FY20 FY21 FY22 FY23
FY19 FY20 FY21 FY22 FY23
■	CREDIT

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EARNINGS BEFORE INTEREST 
AND TAX (EBIT)
60

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SEGMENT OPERATING PROFIT

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NET PROFIT AFTER TAX

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■	AUTO RETAIL  ■	FINANCE  ■	INSURANCE   
■	CREDIT

DIVIDENDS
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5

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

Todd Hunter & Grant Baker

6

CHAIR AND CEO’S REPORT

“This year’s strong 
performance is 
very pleasing and  
reflects the success 
of our diversification 
strategy, our  
de-risking initiatives 
as well as the quality  
of our team.”

Dear shareholder

When we presented our annual report last year, 
we said that our business had never been in 
better shape and we were ready for whatever 
came next. 

This sentiment has been proven true over 
the FY23 financial year. Despite challenging 
economic and market conditions, Turners has 
reported record earnings, market share gains 
and margin improvements. 

This result is particularly pleasing in an 
environment where costs are up significantly 
due to inflation, interest rates have never 
increased faster, there has been more 
government regulation in finance and vehicle 
markets than ever before, and market demand 
is down.…Turners business has continued to 
perform. 

Our Auto Retail business is without doubt the 
hero with 28% profit growth off a strong prior 
year, and reflects the investment and effort 
put into this part of the business. The used 
car market is needs-based and stable through 
downturns, as we envisaged. Insurance has also 
had a stellar year with just under 10% profit 
growth. Our third core business, Finance, is well 
positioned as market conditions change. 

Perhaps our single biggest challenge and risk 
to manage this year has been our exposure to 
increasing interest rates. Whilst we led the auto 
loan market in price increases, we have not 
been able to completely price in all the OCR 
movements. Interest expense is up 110% within 
the Finance division and, unsurprisingly, this 
had a material impact on profitability within this 
business. 

The used car market has remained relatively 
stable through the economic downturn, as 
has been proven historically. Overall used car 
transaction levels have tracked below pre-
pandemic levels and were down 10% on the 
prior year. Government regulation with the 
introduction of the Clean Car Program has had 
the most material impact on supply during the 
last 12 months, resulting in fewer used imports 

7

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023coming into New Zealand. With economic conditions becoming more challenging, we are continuing 
to see demand shift into the lower price point segments. 

The Turners brand grows from strength to strength with evidence of this being that google searches 
for Turners Cars has overtaken searches for Used Cars. The combined effect of branch expansion, 
improved customer experience, digital marketing and brand investment are helping us reach and 
connect with more and more customers. We have also just won for the fourth year in a row the Most 
Trusted Used Car Dealership Award. 

Having a strong culture and an engaged team is very important to us, particularly at a time when 
recruitment and retention is challenging. We continue to invest in training, remuneration and other 
benefits, and are particularly proud of the launch of our Employee Share Scheme, which has had just 
under 50% take up. We think shareholders should be very pleased that half our team have skin in 
the game as owners and employees of the business. 

We would like to acknowledge the efforts of our people, who deliver day in day out for our 
customers and for our shareholders. We are very lucky to have such a talented and hard working 
team, who are totally committed and prepared to go above and beyond. 

PROGRESS UNDER OUR THREE YEAR PLAN FOR GROWTH

Every year, we review and refresh our plan for growth, taking into account our progress and 
achievements as we look forward to the next three years. You can view our updated growth plan for 
the next three years on page 14. 

Over the FY23 year, we made excellent progress on the four key areas and the business priorities we 
had set for ourselves. 

RETAIL OPTIMISATION AND EXPANSION

Our pipeline of branch expansion projects is building really well. We completed new branches in 
Rotorua and Nelson and acquired additional sites in Tauranga, Napier and Christchurch. Branch 
expansion consists of either upsizing existing operations or developing completely new branches in 
new geographies.

Committed Development Pipeline

Location

Timaru

Napier (site expansion)

Christchurch - Hornby

Christchurch – Burnside 
(Airport precinct)

Size

Timing

Expected additional 
profit contribution 

4,000m2

8,000m2

15,500m2

8,000m2

Q4 FY24

Q4 FY24

Q4 FY25

Q4 FY25

$500k

$500k

$400k

$300k

$500k

Christchurch – City Centre

6,000m2

Q1 FY26

8

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023“The Turners brand 
grows from strength 
to strength with 
evidence of this 
being that google 
searches for Turners 
Cars has overtaken 
searches for Used 
Cars.”

VEHICLE PURCHASING DECISION-MAKING

Through the use of data, our branch network, lead 
generation, customer experience and conversion, 
we have seen strong growth in both our locally 
owned sourcing and consignment sourcing. We 
still sell a significant number of consignment 
vehicles down our wholesale auction channel and 
are focused on moving these to retail. This helps 
us achieve a better selling price for the seller 
and provides a better margin for our business 
as well as the opportunity to attach finance and 
insurance. Local sourcing also allows us to move 
faster and direct purchasing to those vehicles 
which are in high demand. 

MARGIN MANAGEMENT AND PREMIUM LENDING

Quality and margin have become even more of 
a priority in the past year. As well as the 12 price 
increases we have implemented since October 
2021 as interest rates have increased, we have 
consistently been reviewing and tightening our 
credit policy. As a result, the average credit scores 
of new customers is increasing, reflecting the 
higher proportion of premium borrower business. 
We have now had three years of writing new 
business at credit scores higher than the market 
average. With our focus on bringing better quality 
borrowers into the loan book, our arrears level has 
outperformed the broader market.

CONTINUED INVESTMENT IN DIGITAL AND 
OMNI-CHANNEL CUSTOMER EXPERIENCE 

Turners will continue to invest in digital initiatives. 
We know that 99% of our customers’ interaction 
with Turners starts online. We are continually 
improving our online customer experience, 
building automated digital marketing follow up 
and adding more data into our customer data 
platform to help us better meet customer needs. 

Turners Subscription broke through the milestone 
of 300 live subscriptions in February 2023 
taking advantage of the short term summer 
demand spike. We now have around 250 vehicles 
concurrently on subscription. Pleasingly, the 
last four months of the financial year saw the 
Subscription service move into profitability. 

9

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023RESULTS SUPPORTING STRONG AND SUSTAINABLE SHAREHOLDER VALUE

This year’s record earnings result underscores our well-founded confidence in the resilience of the 
used car market through the cycle but also the formula we operate the business to. Great employee 
experience gives us the best chance of providing a great customer experience and these two things 
combined should deliver great shareholder value.

Group revenue was up 13% year on year, to $389.6m. Auto Retail delivered a $35.6m increase, with 
revenue growth also from the Finance and Insurance businesses. Credit Management revenues 
dropped slightly as a result of less debt load and lower levels of payment arrangements. 

Net profit before tax was a record result at $45.5m, with Auto Retail again leading the way with a 
$5.5m profit increase year on year. Insurance profits also grew and were up by 9% to $12.6m. The 
impact of increased interest rates as well as our strategy to prioritise credit quality and management 
was felt in the Finance business, with profit down $3.0m. Profit for Credit Management was largely 
unchanged at $2.9m. However, there are signs of improvement that should support an improved 
result for FY24. 

Given the strong profit performance over the year, Directors declared a final dividend of 7 cps 
(payable in July 2023), taking FY23 dividends to 23.0 cps, matching last year’s strong result. This 
reflects the dividend policy payout of 60-70% of net profit after tax (NPAT) and represents a gross 
yield of 8.5% per annum based on a $3.75 share price. 

A dividend reinvestment plan (DRP) will be a feature of the final dividend with a 2% discount 
applied for those taking up the DRP. 

Turner’s balance sheet remains strong, with capacity to support growth. We are very comfortable 
with debt levels and capacity in the business. 

OPERATING PERFORMANCE BY BUSINESS

AUTO RETAIL

Revenue $278.2M 15%

NPBT $25.0M 28% 

Turners market share continued to grow throughout FY23. Retail and auction sales grew to around 
38,000 units, with Fleet Partners ex-lease consignment vehicles adding a boost to auction sales. 
Sales and margins on ‘owned’ vehicles (those purchased by Turners for sale) both rose during the 
year. 

Improving the time from receiving a car onsite to having it ready for sale and advertised has been 
critical to improving our stock turn and making our business more efficient. By measuring the 
process more accurately and using the data to re-engineer our vehicle prep process, we have been 
able to address a number of operational bottlenecks. These improvements plus upweighting the 
proportion of local sourcing has resulted in more sales with less investment in inventory. 

Our Nelson and Rotorua branches are now both fully operational and performing above 
expectations. Our committed development pipeline for retail expansion in Christchurch, Napier and 
Timaru offers additional profit contributions from FY24 to FY26.

10

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023Our Tina campaign continues to deliver record levels of sourcing leads. The success of Turners 
domestic sourcing strategy is evident in faster stock turn and the business continues to operate 
off lower inventory levels. Increasing local sourcing versus used imports has been beneficial. The 
government’s clean car program has reduced the number of imported cars coming into the country 
which has increased the value of used car units and increased our margins.

The team continues to work on improving overall Finance attachment rates, to realise synergies 
from other divisions. For FY23, our Finance attach rates were 31%, a slight fall on FY22’s 32.7%. 

Turners Subscription has broken through 300 concurrent subscriptions (in February 2023), and the 
service moved into profit in Q4 FY23. Around 80% of subscription owned cars are low emission 
vehicles (LEVs).

FINANCE

Revenue $58.6M 13%

NPBT $15.0M 17%

Solid revenue growth during FY23 was set against an additional $7m in interest expense due to 
the rapid rise in OCR. While the Finance division proactively reviewed pricing to mitigate OCR 
rises, Oxford’s 12 base rate rises, lifting 4.10%, since October 2021, compares to an OCR movement 
of 5.0%. This meant that growth moderated as credit quality, regulatory compliance and margin 
became higher priorities. That additional $7m in interest expense represents a 110% increase which 
has had a material impact on profits. 

Credit policy continually tightened throughout FY23 with average credit score continuing to 
improve. Premium Tier business accounts for more than 50% of our new business per month. Oxford 
loan arrears continue to track at half the levels of the wider market (as per Centrix data). 

The quality of Turners Finance book continues to improve and the strategy adopted in FY23 will 
ensure it is well placed to grow again once interest rates stabilise. 

INSURANCE

Revenue $43.6M 8%

NPBT $12.6M 9%

Further gains in market share were a feature of FY23. Despite challenging market conditions, 
Turners Insurance division achieved robust sales growth. Digital distribution arrangements, where 
we integrate our insurance products directly into finance company application platforms (for 
example, Marac Finance, MTF, Motorcentral), are continuing to work well with further opportunities 
in the pipeline.

Inflation in the cost of claims was offset by frequency of claims reducing due to changes in 
consumer behaviour, including working from home and cost of living increases impacting mobility 
and vehicle use. The pandemic alongside recent weather events have confirmed no catastrophic risk 
in the portfolio, and Insurance’s de-risking strategy is working effectively.

11

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023“Our company 
continues to 
demonstrate 
resilience no matter 
what the operating 
conditions. As 
we head into 
an economic 
environment that 
will offer up different 
challenges and 
opportunities, the 
business has already 
been significantly  
de-risked.”

CREDIT MANAGEMENT

Revenue $9.2M 5%

NPBT $2.9M 6%

The Credit Management business saw debt value 
loaded increase by 20% compared to FY22. 
However, 80% of this was from harder to contact 
and collect second placement debt. Debt value 
collected was down 9% due to reduced customer 
payment capacity requiring lower repayment 
amounts to be accepted. Our “kept rate” of 
payment arrangements was stable through the 
year at more than 75%. 

Positive signs include credit card demand up 
20% coupled with Buy Now, Pay Later demand 
dropping 15% year on year, flowing through to 
increased arrears levels, but still lower than pre-
pandemic levels. By year end and into the start of 
the current year there were indications that the 
economic downturn was producing conditions 
that may support improved results for Credit 
Management. 

ROADMAP TO $50 MILLION

Our company continues to demonstrate resilience 
no matter what the operating conditions. As we 
head into an economic environment that will offer 
up different challenges and opportunities, the 
business has already been significantly  
de-risked. The work we have done on local 
sourcing of vehicles, building quality into the 
finance book, and adding distribution to insurance, 
means the business is positioned to withstand 
or potentially take advantage of some of these 
changing conditions. Also a growing Auto Retail 
division has a positive halo effect for Finance and 
Insurance.

12

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023We achieved the FY24 profit target of $45m, which we set in FY21, 12 months’ ahead of time and are 
now focused on our FY25 target of $50m profit before tax. We remain confident about our growth, 
however, are very mindful of the macro challenges still in the market, particularly the headwinds 
in Finance. If interest rates start to cycle down by the second half of this calendar year, then our 
modelling shows we will remain on track to achieve our target by FY25. If interest rates continue to 
rise, then it is likely our timing will push out to FY26. 

OUTLOOK

While the impacts of the COVID-19 pandemic have diminished, economic and market uncertainty 
continues to rise. We see macro headwinds likely to intensify in the short term. 

However, we are focussed on what we can control. In Auto Retail, we expect to see upside from our 
new branches in the second half and expect those to follow the success of our branch expansion 
strategy over the last couple of years. Domestic supply continues to be an advantage for Turners, 
and the transition of wholesale auction units into retail sales channel will underpin further market 
share and margin growth. 

In our Finance business, quality and margin management remain key priorities in the near term, with 
a drag on earnings, especially until peak OCR is reached. After the OCR peak, we will again focus on 
growth initiatives and expect net interest margin to start expanding again. We expect sales in our 
Insurance division to be buoyant based on our distribution and market share gains, and claims ratios 
to be stable. Credit Management is expected to perform better in the coming year as consumer 
arrears worsen and bad debts begin to be called in. 

Looking beyond FY24 we remain confident that our growth model is broadly on track. On behalf of 
the Board and management, we would like to thank shareholders for your continued support. 

Grant Baker 
Chairman 

Todd Hunter 
Group Chief Executive Officer

13

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
OUR THREE-YEAR PLAN  
FOR GROWTH: FY23 TO FY25

Our growth plan gives 
us confidence in higher 
earnings growth through 
the cycle. Five key areas 
underpin our plan. These 
centre on our three core 
businesses.

AUTO RETAIL: BRANCH NETWORK EXPANSION

Expanding our physical presence in existing markets and new 
locations that allow us to offer our services and cars to new 
groups of customers, while continuing to invest in digital and 
our omni-channel customer experience. This hybrid model 
allows customers to engage with us however, whenever and 
wherever they want. 

AUTO RETAIL: VEHICLE PURCHASING DECISION-MAKING

Use of data and tools to help identify new sourcing 
opportunities, and leveraging our brand strength to generate 
local sourcing leads.

AUTO RETAIL: OPTIMISATION OF SALES FROM AUCTION TO 
RETAIL

Continue to shift sales from auction to retail which delivers 
higher margins and opportunity to sell our finance and 
insurance products.

FINANCE: GROWTH IN PREMIUM LENDING

Use of comprehensive credit data to strengthen our risk 
pricing strategy and attract higher quality borrowers, with 
lower margins more than offset by much lower impairments 
and losses.

INSURANCE: EXPANSION OF DIGITAL DISTRIBUTION 
NETWORK

Continue to build out integration into other finance company 
application systems to broaden our distribution of insurance 
products and make it easier for dealers and brokers to sell our 
products and easier for consumers to purchase them.

Our leadership position for quality, 
technology, national coverage, branding and 
customer service has created a robust growth 
platform that continues to deliver.

14

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2022

FY24 PRIORITIES 

AUTO RETAIL

■	 Stock acquisition – keep building domestic 

sourcing 

■  Retail optimisation and expansion – develop 

new sites and build retail volumes

■  Transition wholesale auction transactions to 

retail

FINANCE

■	 Pricing and margin management 

■  Focus on credit quality

■  Growth focus will return when interest rates 

stabilise

INSURANCE

■	 Expand distribution through partnership 

strategy 

■  Core insurance system replacement

■  Continue to enhance risk pricing and product 

features 

CREDIT MANAGEMENT

■	 Rebuild payment bank by building on 

“resolution” focused collections strategy

■  Continue working closely with corporates to 

manage reputational risk

■  Well positioned for the next stage of the NZ 

credit cycle.

15

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

16

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

CREATING 
A BETTER 
BUSINESS

17

CREATING A BETTER BUSINESS

OUR SUSTAINABILITY 
STRATEGY IS 
UNDERPINNED BY TWO 
KEY PILLARS: 

Our drive is to create a better business that 
not only delivers sustainable value to our 
shareholders, but also supports our people, 
our communities and our environment.  

We are acutely aware that the transport sector is a 
significant contributor to New Zealand’s overall greenhouse 
gas emissions. As the largest reseller of both used and 
end-of-life vehicles in New Zealand, we believe we have an 
important role and responsibility to support the transition 
of the New Zealand light vehicle fleet to a cleaner, lower 
emission future.

We believe this is a long term journey, an integral part 
of which is to support people moving from older, high 
emission vehicles to newer, lower emission vehicles. Over 
90% of the vehicles sold by Turners come from the existing 
vehicle fleet in NZ and we assist in helping a substantial 
number of older vehicles leave the fleet through our 
damaged and end-of-life business. A large portion of a car 
can be recycled, helping create a circular economy.

EV and Hybrid sales are growing as a percentage of 
total cars sold in Turners, and as more corporate and 
government fleets transition, we will see these numbers 
grow further. We also expect other alternative fuel vehicles, 
such as hydrogen, to become more prevalent over time and 
will continue to monitor international and market trends in 
this area.

Reflecting on where we can deliver the most impact, our 
objective is to ensure that sustainability initiatives are 
directed to the most emission heavy part of our end-to-
end operations. We know that in doing so we will not only 
deliver better returns to our shareholders but support our 
people, our communities and the environment.

Supporting the 
transition of the New 
Zealand light vehicle 
fleet to a cleaner, 
lower emission future

Enhancing the 
wellbeing of our  
staff, customers,  
stakeholders and  
the communities in 
which we operate

18

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023We acknowledge that Turners is at the start of its sustainability reporting journey and we are 
working towards increased transparency and measuring of our footprint. Environmental, Social and 
Governance principles are important to us and we have a number of initiatives as well as targets in 
place for each of these. We are planning for and will report against the mandatory climate-related 
disclosures regime from FY24, with significant work already in progress. 

The following pages outline our progress towards the targets we have set for our company.

OUR JOURNEY

COMPLETED

2023 INITIATIVES

2024 GOALS

■  Identified Turners Group’s 
key sustainability pillars 

■  Confirm approach to CRD 
and reporting framework

■  Initiated projects to 

■  Identify climate related 

support Turners long term 
sustainability pillars

risks and opportunities for 
Turners

■  Centralised management 
of ESG issues through an 
ESG Steering Committee

■  Ongoing measurement 

and reduction of Scope 1 
and 2 emissions

■  Developed data 

warehouse to measure 
and report vehicle related 
emissions

■  Implement external 
assurance process

■  Report progress towards 

emission reduction 
targets and other ESG 
initiatives

■  Reduction in aggregate 
emissions from vehicles 
imported and sold by 
Turners (10.2% target)

■  Increase proportion of 
low emitting vehicles in 
Turners Subscription Fleet 
to 50%

■  Target 5% reduction in 

average CO2 emissions of 
vehicles financed (vs prior 
year)

■  Achieve a further 5% 

reduction in operational 
(Scope 1 and 2) emissions 
from prior year

19

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023SUPPORTING THE 
TRANSITION OF THE NEW 
ZEALAND LIGHT VEHICLE 
FLEET TO A CLEANER, 
LOWER EMISSION FUTURE

1. Reduction in total aggregate emissions from vehicles 
imported by Turners.

In 2019, Turners imported and sold approximately 7,000 
“first time import” (FTI) vehicles from Japan. The carbon 
emissions of these vehicles, based on a normal or average 
usage pattern (14,000km per annum), are estimated to be 
in aggregate 20,127 tonnes per annum. 

After significant pandemic related drops in 2020 and 2021, 
our target is to reduce the annual aggregate emissions 
of Turners FTIs by a further 28% to below 7,000 tonnes 
of CO2 in 2025. This represents a 65% reduction on 2019 
levels.

2. Increase the proportion of Low Emitting Vehicles  
in the Turners Subscription fleet.

In 2020, we launched Turners Subscription, and in 
partnership with EECA, we have expanded our subscription 
EV fleet. We currently have around 250 vehicles on 
subscription of which 44 are EVs or Hybrids. There is 
high demand for these subscription cars…helped by the 
“try before you buy” philosophy. Used EVs continue to 
be difficult to source. Japan is the major source of used 
vehicles for New Zealand, and EVs make up less than 
1% of the vehicle fleet. Our target is to have 50% of our 
Subscription fleet to be low emitting vehicles by 2025. 

3. Reduce the emissions from vehicles financed. 

Our data warehouse provides us with the ability to 
measure and report vehicle related emissions, including 
those financed by Turners. By assisting people to buy 
newer, lower emitting cars, we are supporting a reduction 
in vehicle related emissions. Since 2019, this measure 
has reduced year on year. Our target is a 25% emissions 
reduction from financed vehicles in 2025 (from 2019 levels). 

4. Reducing operational emissions across our business.

Our target is to reduce Scope 1 and 2 emissions by 20% 
in 2025 (from 2022 levels). Primarily this will be driven by 
transitioning our company vehicle fleet to lower emitting 
vehicles and identifying opportunities to transition to 
renewable generation at our premises, for example, through 
installation of solar power. 

20

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023ENHANCING THE 
WELLBEING OF OUR 
PEOPLE, CUSTOMERS, 
STAKEHOLDERS AND  
THE COMMUNITIES IN 
WHICH WE OPERATE

9.1/10

How likely is it 
that you would 
recommend  
Turners as a place 
to work

9.4/10

“I am satisfied  
with Turners’ efforts 
to support diversity  
& inclusion.”

1. Maintain employee engagement ranking in top 5% 
category. 

Turners’ staff engagement level ranks in the top 5% of 
consumer businesses who use the Peakon system and 
our goal is to maintain this ranking. It is important to us 
that we support our people, both at work through career 
development and training opportunities, as well as their 
mental and physical wellbeing. In the current tight labour 
market, our business success is dependent on staff who are 
fully engaged, motivated and eager to contribute. We are 
very proud of our high scores during a time when retention 
and recruitment has been under pressure in the wider 
economy. 

2. Promote a diverse and inclusive culture across the 
organisation.

Our team of ~700 people encompasses different ethnicities, 
gender, age, experiences and ways of thinking. We firmly 
believe this diversity adds value to our business, leads to 
better decision making and contributes to our collective 
success. We actively promote an inclusive environment 
where individuals are valued, respected and empowered 
to bring their authentic selves to work. We strive to create 
a safe space where everyone feels heard, appreciated and 
included. 

Employee development training hours

15,000-plus

Employee turnover

Employee absentee rate

Number of sessions employees have 
accessed through EAP services

Flu vaccinations

Employee notifiable injury/incidents

Employee health and safety reportable 
injury incidents

29%

2.8%

90

130

1

42

21

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023SNAPSHOT  
DEVELOPING TALENT

Over four months, a group of future stars grabbed the 
opportunity with both hands, undertaking a pilot programme 
focused on business fundamentals and leadership. Thirty of 
the Turners team from all over the network and at all different 
levels participated in the two courses over 14 weeks. This 
represented a huge commitment from the individuals involved 
and was fantastic to see. 

At Turners Automotive 
Group, we love to 
provide people with 
opportunities to further 
develop skills they 
can apply to their 
professional and personal 
lives. These opportunities 
are not spoon-fed to 
people…they need to 
demonstrate an appetite 
and attitude for it. 

22

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023HOME GROWN TALENT

SHARON HUTTON 
EC CREDIT, RESOLUTIONS SUPPORT MANAGER

EC Credit Control provides an essential business support service 
with a focus on debt resolution. 

Playing a key role in our resolution-based strategy, Sharon 
joined EC Credit Control in 2011 after working in the automotive 
sector. Initially working on the phone, Sharon demonstrated 
strong leadership qualities and was quickly promoted to 
a supervisor position. Less than two years later, a further 
promotion elevated Sharon to responsibility in leading the teams 
for our largest clients. Fast forward to 2017 and Sharon became 
our Collections Support Manager. This role has then transitioned 
to our Resolutions Support Manager with responsibility for the 
entire Resolutions team of 40 people. Sharon is the champion 
of our Voice of Customer survey feedback and takes a keen 
interest in maintaining EC Credit’s high score.

Sharon has strong relationships with key clients, great rapport 
with people, understands the importance of our customer 
experience and how it reflects upon our clients’ brands. 

“Our purpose is to improve the financial wellbeing of our 
customers. This includes our clients and their customers. 
By showing care, respect and understanding we are able to 
provide an engaging customer experience facilitating a positive 
resolution for all parties.” 

WAYNE HYNES 
AUTOSURE, NATIONAL CLAIMS MANAGER

It’s often said that the true test of an insurance company is in 
how they manage claims. As the National Claims Manager at 
Autosure, Wayne Hynes oversees the claims team, ensuring we 
provide a high level of aftersales support to our customers.

Wayne has been in the motoring industry for 48 years, 
starting as a mechanic, then setting up his own workshop and 
automotive assessing company. Joining Autosure in 2006 as the 
Technical Claims Specialist, for the next 14 years Wayne looked 
after escalated claims and ran the mobile assessing team. He’s 
played a core role in establishing many of the great relationships 
we have with our agents and repairers.

In 2020 he was promoted to lead our claims team of 18, who 
are passionate about settling claims quickly and to customer’s 
satisfaction. 

“I’m pretty happy to be part of what is arguably the most 
experienced Mechanical Breakdown Insurance claims team in 
the country. Our dedication to offering a professional service 
is one of the things that has helped position us as one of the 
leading automotive insurance companies in New Zealand.”

23

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023  
SHANEEL SHANKAR 
OXFORD FINANCE, HEAD OF LENDING & PAYOUTS

With over 17 years with Oxford Finance, Shaneel has tackled 
just about every role in the company. Starting part time as 
‘jack of all trades’ while studying accounting and finance at 
University, Oxford Finance jumped at the chance to offer him 
a full time role once he graduated.

Shaneel moved quickly up the ranks, from junior to senior 
credit controller and then into scheme lending, building the 
HRV consumer lending account into one of the largest in 
the company.  Consumer and commercial lending portfolios 
followed, until in 2017 Shaneel moved into management, 
taking on the role of Lending Manager for the Auckland 
team. Not long after, he was promoted to Head of Lending & 
Payouts for the entire business, a role he has held for the last 
five years, working with a team that has grown from eight 
people to 33-plus.

Shaneel is a much-liked and collaborative leader with 
the ability to lead highly engaged and diverse teams of 
professionals to deliver exceptional customer service in a fast 
paced environment. Of note, he has successfully overseen the 
team during major lending regulation reform (CCCFA) and 
systematic digitalisation of Lending and Payouts platforms, 
providing a complete online solution for Oxford Finance 
customers and leading to significant receivables growth and 
market share.

“The tremendous support and mentoring I’ve 
received from Oxford Finance, exposure to the wider 
group and different management styles, as well as the 
training opportunities that have been provided (such 
as the recent ‘mini-MBA’), have been instrumental in 
my career pathway. This is a fantastic company to 
work for and I’m passionate about Oxford Finance 
and its future as a market leader.”

24

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

OUR CUSTOMERS

WOOHOO!
We’ve done it 
again.... voted 
the most 
Trusted Brand 
in used vehicle 
dealerships for 
the fourth year 
in a row.

CUSTOMERS ARE AT THE HEART OF OUR BUSINESS AND 
OUR TEAM IS COMMITTED TO DELIVERING A WORLD CLASS 
CUSTOMER EXPERIENCE.

Here at Turners, we understand that good people, good service 
and satisfied customers are the mainstays of a successful 
business and creating trust. Thank you again, New Zealand for 
voting for us in this highly competitive category.

Our hit advertising campaign has also been in the lights. Tina 
from Turners scooped big time at the 2022 NZ Marketing 
Awards, winning the Supreme Award, Excellence in Brand 
Transformation Strategy and Excellence in Consumer Products 
& Services Strategy.

The judges said Turners “delivered an outstanding marketing 
strategy that touched every aspect of the Turners business 
and delivered a truly significant transformation” and the brand 
“aligned to the strategy throughout the customer experience 
and became a key part of the organisation’s DNA”.

Shortly after, Tina picked up two gold awards at the Advertising 
Effectiveness “Effie” Awards for Best Strategic Thinking and 
Retail/Etail categories. 

Not only that, we also cracked the top 10 favourite ads list in 
November with Tina from Turners campaign. There’s a few 
legends on the list – fair to say, we’re stoked to be amongst 
them. 

25

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

THE STORY OF TINA FROM TURNERS

A 2020 lockdown 
collaboration between 
an entrepreneurial Board, 
smart thinking executives 
and some expert 
outsiders was the origin 
of what has become 
one of New Zealand’s 
most iconic marketing 
campaigns. 

THE TINA TEAM

GRANT BAKER  
Chairman and 42 Below  
Vodka fame

JOHN ROBERTS  
Director and ex-Saatchi and 
Saatchi NZ CEO

KIM THORP  
Mate of John Roberts and 
previously Saatchi and Saatchi 
worldwide creative director

DAVID THOMASON  
Strategic planner

DARRYL PARSONS  
Creative freelancer

TODD HUNTER  
Turners Group CEO

GREG HEDGEPETH  
CEO Auto Retail Division 

SEAN WIGGANS  
GM Marketing Auto Retail 

Tina from Turners is now so well known that younger 
generations have even confused her with the original Tina 
Turner, sending condolences to the company when the real  
Tina passed away recently. 

In 2020, whilst Turners was known as a place to buy cars, it 
wasn’t known as a place to sell cars. The brand didn’t have a 
personality or the likeability that connected with Kiwi car buyers 
and sellers. 

A small working group of innovative thinkers was formed from 
board members, management and advisers and they turned 
their minds to creating a solution that would capture the hearts 
and minds of potential customers and enhance business success.  

Turners Cars is like any retail business and the sourcing of used 
cars is critical to its long term success. The needs were three-
fold: 

■  We needed people to understand they could sell their car to 
Turners and how easy and convenient this process was. 

■  We needed to connect in a better way with female 

customers. 

■  We needed the Turners Cars brand to be more likeable, and 

take on a slightly cheeky but car loving personality. 

Creative whiz, Kim Thorp, was tasked with concept creation. 
In late October 2020, he returned with the answer.  Tina from 
Turners … a car-loving young woman who worked at Turners and 
was as passionate about cars as she was about Turners.  

Tina from Turners has been an unbelievable success and won a 
number of prestigious marketing awards …for most involved it 
has been a “unicorn” of a marketing campaign. The cut through 
the campaign has achieved has far outweighed the investment 
put into it.  It has not only galvanised and connected with 
customers but it has had a massively positive impact on people 
who work at Turners as well, an outcome we had certainly not 
anticipated. 

Tina has been a phenomenon and a key ingredient in materially 
improving the sourcing capability of the Turners Cars business. 

The small working group was a great example of how Turners’ 
management and board work together for the good of the 
business. We have always viewed the line between management 
and the board as being flexible and directors are welcomed 
into the business to contribute where they can add value or 
specialist insight.

26

SNAPSHOT 
LIAM LAWSON. 
WE BELIEVE.
Over the past five years, Turners has been 
proud to have supported Liam Lawson as 
he has risen to become one of the most 
exciting young motor racing stars in the 
world. 

From the moment he first drove a kart at his local  
Mt Wellington kart track in Auckland, Liam has 
desired nothing else but to race fast and win. This 

winning mentality strikes a chord with us at 

Turners. 

Right from the start, we felt a strong 

alignment to Liam’s down to earth mentality 
and his steely drive to succeed. We’re 
proud to be supporting a young Kiwi in one 
of the most fiercely competitive arenas on 

the planet, as he races towards his goal of 
being in Formula 1. And we firmly believe in him 

and his dream. 

27

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023FY23 FINANCIAL REVIEW  
MANAGEMENT COMMENTARY

BALANCE SHEET

Turners balance sheet has the capacity 
to support growth.  Inventory levels have 
reduced further as processing times and 
overall stock turn metrics improve. Finance 
Receivables remain flat year on year due 
to prioritising margin and credit quality 
over growth in Oxford. Property, plant and 
equipment increase due to development of 
sites in Rotorua, Nelson, and acquisition of 
sites in Tauranga, Napier, and Christchurch. 
Borrowings have remained flat despite 
investing in $35m of property over FY23. 
$57.7m). 

FUNDING MIX 

Turners has a mix of bank loans and 
securitisation to fund its business. More than 
80% of funding relates to finance receivables 
in Oxford Finance, with capacity to support 
lending over the next 12 to 24 months. 
Inventory Funding has been broadened to 
provide flexibility for local purchasing as well 
as imports. In our Securitisation warehouse, 
the BNZ now hold Class 1 notes only as 
Turners refinanced the Class 2 and 3 notes 
during the year. We remain very comfortable 
with the debt levels and debt capacity in the 
business. Corporate funding capacity is more 
than sufficient to support current committed 
branch expansion plans in Auto.  

This financial commentary should be read in 
conjunction with the full financial statements 
and Notes to the Financial Statements in the 
FY23 Annual Report.

REVENUE
The sector and the economy faced increasing 
economic headwinds and the lingering 
effects of the COVID-19 pandemic in the first 
half. Despite this, Group revenue rose 13% 
to $390m with Auto Retail and Insurance 
divisions growing strongly for a third year in 
succession. Revenue rose strongly in each of 
the three largest businesses. 

Auto Retail was up 15% to $278.2m, off the 
back of increased car and damaged vehicle 
unit sales, new branches and more owned 
stock flowing through the business which has 
helped grow our cars market share.  Finance 
book revenues of $58.6m, an increase of 13%, 
reflect a higher average loan book over FY23 
with growth in premium borrower segment. 
Insurance revenues were up 8% to $43.6m, off 
strong policy sales and improved investment 
returns. Credit Management revenues have 
dropped as a result of less debt load and lower 
levels of payment arrangements.

PROFIT

Net profit before tax of $45.5m, up 6% on 
FY22, was a record for the company. 

Profit grew 28% in Automotive Retail to 
$25.0m, and 9% in Insurance to $12.6m. 
Finance Division’s profit was down 17% to 
$15m due to rapid OCR increases that saw 
credit quality, regulatory compliance and 
margin management become the priority 
during the year. In H2, we added an additional 
$0.5m to our provision buffer. Profit for Credit 
Management was largely unchanged at $2.9m.

Net profit after tax (NPAT) of $32.6m was up 
4% on the same period last year. 

28

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

BALANCE SHEET

$MILLIONS

FY23

FY22

Cash and cash equivalents

Financial assets at fair value

Inventory

Finance receivables

Property, plant and equipment

Right of use Assets

Intangible asset

Other assets

Total Assets

Borrowings

Other payables

Deferred tax

Insurance contract liabilities

Lease liabilities

Other Liabilities

Total Liabilities

Shareholders Equity

FUNDING MIX

12

67

26

425

106

22

164

30

852

412

56

13

56

27

16

580

272

13

70

32

423

68

23

164

32

825

413

50

13

55

28

14

573

252

$MILLIONS

LIMIT

DRAWN

Receivables – Securitisation (BNZ)

Receivables – Banking Syndicate (ASB/BNZ)

Less Cash

Net Receivables Funding

Receivables Funding Capacity

Corporate and Property

Working Capital (ASB and BNZ)

Less Cash

Net Corporate Borrowings

Corporate and Property Funding Capacity

316

50 

366

110

30 

140

295 

35

(5)

325

41

75 

7 

(7)

75

65

29

 
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

OUR BOARD

GRANT BAKER 
Non-executive Chairman  
Appointed September 2009 

Grant Baker has wide experience at a 
senior level in both public and private New 
Zealand companies. He has been involved in 
a number of successful ventures, including 
42 Below Vodka and Trilogy International. 
He is chairman on NZX listed Me Today 
Limited and was chairman of 42 Below 
Vodka and Trilogy International. With a 
7.44% shareholding, Grant is a long term 
committed investor in Turners Automotive 
Group and has been Chairman of Turners 
Automotive Group since September 2009. 
As an avid collector of specialist vehicles 
and a motor racing enthusiast, both as a 
competitor and as a backer of young up and 
coming drivers. He is currently chairman of 
the Liam Lawson Supporters Partnership 
and is passionate about the strong Turners 
brand and its focus on cars.

MATTHEW HARRISON  
Non-executive Director   
Appointed December 2012 

Matthew Harrison has extensive 
management experience and a background 
in finance and business administration. 
He is the former Managing Director of EC 
Credit Control, the debt recovery business 
acquired in 2012 and has great experience 
dealing with credit cycles and credit 
management. He joined EC Credit Control 
in 1998, following senior management roles 
in the courier industry. Matthew joined the 
Turners Automotive Group Board in 2012 
and represents his family interests, which 
have a 7.47% combined holding in the 
company. Matthew is a self-confessed “car 
nut” and has collected and owned a variety 
of special cars over the years. He is very 
enthusiastic about the future of Turners 
and, given his large shareholding and love 
for automobiles, is strongly committed 
to seeing Turners continue its successful 
journey.

30

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

ALISTAIR PETRIE  
Non-executive Director  
Appointed February 2016 

JOHN ROBERTS  
Independent Director  
Appointed July 2015 

Alistair Petrie has over 15 years of senior 
management experience in both private 
and listed companies in the agribusiness 
sector. He has extensive knowledge in sales 
and marketing in both international and 
domestic environments. He has a number 
of directorships with companies that have 
a focus on growth and innovation, and he 
represents the interests of Bartel Holdings, 
which has a 12.24% shareholding in Turners 
Automotive Group. Alistair worked for many 
years at Turners & Growers, the original 
parent company of Turners Auctions, 
which provides a nice connection at Board 
level back to those foundational brand 
values of “trust and integrity”. Alistair has 
a BSC (hons) from Newcastle Upon Tyne 
University and an EMBA from Melbourne 
University.

John Roberts has extensive experience in 
the financial services industry, having held 
the role of Managing Director of credit 
bureau Veda International for 10 years, 
during which time the Veda Advantage 
business was successfully listed on the 
ASX. John previously had over 25 years in 
advertising, with CEO roles with Saatchi & 
Saatchi in New Zealand and Asia Pacific, 
before heading up MasterCard in New 
Zealand for three years. John is currently 
a director of Centrix, a leading credit 
rating agency in NZ, and this keeps him 
connected with the financial sector and 
the NZ credit cycle. John’s advertising and 
branding experience has been invaluable 
across a number of projects within the 
business and he continues to add value 
and thought leadership around the use of 
data and analytics, drawing on his Veda NZ 
experience.

31

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

ANTONY VRIENS  
Independent Director  
Appointed January 2015 

MARTIN BERRY  
Independent Director  
Appointed August 2018 

Antony Vriens has been a director and 
chairman of Turners’ insurance subsidiary, 
DPL Insurance (now Autosure), since 2012. 
He is a highly experienced financial services 
industry professional, with demonstrated 
success as a senior executive and consultant 
in insurance and wealth management 
businesses across Asia Australia and New 
Zealand. He brings a hands on, practical 
and commercial approach, and a strong 
technology and sustainability focus to his 
Board role. His relationships across the 
insurance industry and regulators are highly 
valuable to the Turners business and his 
collaborative approach is embraced by both 
the Board and management.

Martin Berry is a seasoned global financial 
services executive, having run large 
international businesses for the likes of ANZ, 
Citibank, Barclays and Standard Chartered. 
Martin then left the corporate world to 
pursue his desire to build his own company, 
going on to found Gong cha Global Ltd, 
one of the world’s largest tea brands with 
more than 2,000 stores in 25 countries, 
where today he still serves as Chairman. 
Martin also founded and runs Singapore 
based venture studio Launcho Ventures, 
focussed on building, scaling and investing 
in e-commerce brands globally.

32

LAUREN QUAINTANCE  
Independent Director   
Appointed April 2023 

Lauren has had a highly successful 
career in media and marketing and as an 
entrepreneur. She was the co-founder and 
Managing Director of Storyation, a leading 
Australian digital content marketing agency, 
which was sold to ASX-listed NewsCorp in 
late 2019. Lauren was named Entrepreneur 
of the Year at the B&T Women in Media 
Awards in Australia and is currently Chief 
Media and Data Officer for Sky Television. 
As well as Turners and DPL Insurance, she is 
an Independent Director for the Crusaders 
and ChristchurchNZ. Her journalistic 
pedigree combined with digital marketing 
experience and entrepreneurial skills fit well 
with the Turners direction and culture.

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

NEW INDEPENDENT 
DIRECTOR  
LAUREN QUAINTANCE 

Lauren was appointed to the Board  
as an Independent Director from  
3 April 2023. She had been working 
with the Turners’ Board as an 
Emerging Director since October 2021. 
Lauren is also a director of Turners’ 
subsidiary DPL Insurance. 

“Lauren’s experience in 
the digital and social 
marketing sector 
combined with her 
business acumen has 
proven to be a great fit 
for our business. Lauren 
has brought real value to 
our strategic direction and 
board discussions and we 
know this contribution will 
only continue to grow. It 
is very exciting to have 
someone of Lauren’s 
calibre and experience 
come on board.” 

Grant Baker, Chairman

33

OUR EXECUTIVE TEAM

TODD HUNTER 
Group Chief Executive 
Officer

AARON SAUNDERS 
Group Chief Financial Officer 

GREG HEDGEPETH 
CEO Turners Automotive 
Retail

JAMES SEARLE 
Group General Manager 
Insurance 

JEREMY ROOKE 
Group Chief Digital Officer

MATTHEW GANNAWAY 
CEO EC Credit Control

MARYANNE BURNS 
Group General Manager 
People & Culture

GUY BRYDEN 
COO Oxford Finance

34

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023TODD HUNTER 
Group Chief Executive Officer 
Todd is a strong and experienced senior 
executive, with a background in marketing, 
sales and accounting in both large global and 
domestic businesses. Before joining Turners 
Auctions in 2006 Todd worked for Microsoft 
NZ and Ernst and Young. He was appointed 
CEO of NZX listed Turners Auctions in 2013, 
and took on the CEO role for the wider Turners 
Automotive Group in 2016. Todd is a chartered 
accountant and holds a Bachelor and Diploma 
of Commerce from Auckland University. 

AARON SAUNDERS 
Group Chief Financial Officer 
Aaron joined Turners Group NZ in 2006. He 
has a strong background in financial and 
management accounting, at both a strategic 
and operating level in local and international 
markets. Over the last 20 years, Aaron has 
worked across a broad range of company sizes 
and industries including vehicle importation 
and distribution, broadcasting and the finance 
sector. Aaron is a full member of the New 
Zealand Institute of Chartered Accountants and 
holds a Bachelor of Commerce from Auckland 
University. 

GREG HEDGEPETH 
CEO Turners Automotive Retail
Greg joined Turners in 2017 as CEO of 
the Automotive Retail division. He has 
responsibility for Turners Cars, Turners 
Subscriptions, Trucks & Machinery and the 
Damaged & End of Life business. He is an 
experienced automotive executive and has 
previously held a number of senior roles with 
BMW Group and Armstrong Motor Group in 
NZ. With a Bachelor of Commerce majoring 
in marketing from Auckland University he has 
successfully completed numerous marketing 
roles, followed by a number of years working 
for Saatchi & Saatchi in NZ and other 
advertising agencies overseas. Greg brings a 
strong strategic sales and marketing focus to 
his current role.

JAMES SEARLE 
Group General Manager Insurance 
James is responsible for the sustainable and 
profitable growth of DPL Insurance and leads 
the company’s focus on delivering outstanding 
outcomes for our customers. He has over 30 
years’ experience in the New Zealand insurance 
industry with his previous roles encompassing 

all aspects of insurance; sales and marketing, 
intermediated distribution management and 
underwriting including portfolio acquisitions. 
James joined Turners Automotive Group in 2011 
and holds a Diploma of Business (Marketing) 
from Auckland University. 

JEREMY ROOKE 
Group Chief Digital Officer
Jeremy joined Turners Automotive Group in 
2009. His current role involves leading the 
operation of our group IT services and product 
functions, as well as leading the adoption 
of new technologies, business models, 
and channels to transform Turners’ digital 
capabilities. Jeremy brings over 20 years of 
IT experience having worked on several large 
transformational IT programmes in NZ and 
Australia, most notably in the insurance sector. 
Jeremy holds degrees in Law and Arts from 
Auckland University. 

MATTHEW GANNAWAY 
CEO EC Credit Control
Matthew heads up the EC Credit Debt 
Resolution and Credit Risk Mitigation business.  
Matt celebrates his 20th year with EC Credit 
Control this year and has worked in almost all 
areas of the business – Debt Resolution, Risk 
Mitigation, IT and Operations.  Since becoming 
CEO in 2021 Matt has led our resolution 
focussed approach to debt recovery. He holds 
a business degree from Massey University and 
has a strong technology focus to drive better 
outcomes and improve customer experience

MARYANNE BURNS 
Group General Manager People & Culture
Maryanne joined Turners in 2019. She has 
20 years’ experience as a Human Resources 
Professional in a broad range of industries 
in New Zealand. These include automotive, 
financial services, insurance, environmental 
solutions, importation and distribution. 
Maryanne has led multiple transformational 
people projects across a number of businesses. 

GUY BRYDEN 
COO Oxford Finance
Guy joined Turners in 2018, and is responsible 
for Finance and Operations at Oxford Finance. 
Before joining Turners Guy held a number 
of roles in the banking industry, including 3 
years working in London for Mizuho Bank 
in corporate finance. Guy is a chartered 
accountant and holds a Bachelor of Commerce 
from Otago University.

35

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

36

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023

FINANCIAL STATEMENTS 
FOR THE YEAR ENDED 31 MARCH 2023

38          Independent Auditor’s Report

44          Consolidated Statement of Comprehensive Income

45           Consolidated Statement of Changes in Equity

46           Consolidated Statement of Financial Position

47           Consolidated Statement of Cash Flows

48          Notes to the Financial Statements

37

INDEPENDENT AUDITOR’S REPORT
for the year ended 31 March 2023

Level 9, 45 Queen Street, Auckland 1010 
PO Box 3899, Auckland 1140 
New Zealand 

T:   +64 9 309 0463 
F:   +64 9 309 4544 
E:  auckland@bakertillysr.nz 
W:  www.bakertillysr.nz 

INDEPENDENT AUDITOR’S REPORT 

To the Shareholders of Turners Automotive Group Limited 

Report on the Audit of the Consolidated Financial Statements 

Opinion 

We  have  audited  the  consolidated  financial  statements  of  Turners Automotive  Group Limited  and  its  subsidiaries 

('the Group') on pages 44 to 97, which comprise the consolidated statement of financial position as at 31 March 2023, 

and  the  consolidated  statement  of  comprehensive  income,  consolidated  statement  of  changes  in  equity  and 

consolidated statement of cash flows for the year then ended, and notes to the consolidated financial statements, 

including significant accounting policies. 

In  our  opinion,  the  accompanying  consolidated  financial  statements  present  fairly,  in  all  material  respects,  the 

consolidated financial position of the Group as at 31 March 2023, and its consolidated financial performance and its 

consolidated  cash  flows  for  the  year  then  ended  in  accordance  with  New  Zealand  Equivalents  to  International 

Financial Reporting Standards ('NZ IFRS') and International Financial Reporting Standards ('IFRS'). 

Our report is made solely to the Shareholders of the Group. Our audit work has been undertaken so that we might 

state to the Shareholders of the Group those matters we are required to state to them in an auditor’s report and for 

no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other 

than the Shareholders of the Group as a body, for our audit work, for our report or for the opinions we have formed. 

Basis for Opinion 

We  conducted  our  audit  in  accordance  with  International  Standards  on  Auditing  (New  Zealand)  ('ISAs  (NZ)').  Our 

responsibilities  under  those  standards  are  further  described  in  the  Auditor’s  Responsibilities  for  the  Audit  of  the 

Consolidated  Financial  Statements  section  of  our  report.  We  are  independent  of  the  Group  in  accordance  with 

Professional and Ethical Standard 1 International Code of Ethics for Assurance Practitioners (including International 

Independence Standards) (New Zealand) issued by the New Zealand Auditing and Assurance Standards Board and 

the International Ethics Standards Board for Accountants’ International Code of Ethics for Professional Accountants 

(including International Independence Standards) (‘IESBA Code’), and we have fulfilled our other ethical responsibilities 

in accordance with these requirements and the IESBA Code. We believe that the audit evidence we have obtained is 

sufficient and appropriate to provide a basis for our opinion. 

Other  than  in  our  capacity  as  auditor  and  provider  of  other  assurance  services  we  have  no  relationship  with,  or 

interests  in,  Turners  Automotive  Group  Limited  or  any  of  its  subsidiaries.  The  provision  of  these  other  assurance 

services has not impaired our independence.  

In  addition  to  this,  principals and  employees  of  our firm deal  with  the  Group  on  normal  terms  within  the  ordinary 

course of trading activities of the business of the Group. This has not impaired our independence. 

38

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
 
 
 
 
  
 
 
 
 
 
 
INDEPENDENT AUDITOR’S REPORT cont.
for the year ended 31 March 2023

Key Audit Matters 

Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the 

consolidated financial statements of the current year. These matters were addressed in the context of our audit of 

the  consolidated  financial  statements  as  a  whole,  and  in  forming  our  opinion  thereon,  and  we  do  not  provide  a 

separate opinion on these matters.   

Key Audit Matter 

How our audit addressed the key audit matter 

Impairment of Goodwill and Other Indefinite 
Life Intangible Assets 

As disclosed in Note 22 of the Group’s 
consolidated financial statements the Group 
has goodwill of $92.5m allocated across four 
of the Group’s cash-generating units (‘CGUs’) 
and brand assets of $67.1m allocated across 
two of those CGUs.   

Goodwill and brand assets were significant to 
our audit due to the size of the assets and the 
subjectivity, complexity and uncertainty 
inherent in the measurement of the recoverable 
amount of these CGUs for the purpose of the 
required annual impairment test. The 
measurement of a CGUs recoverable amount 
includes the assessment and calculation of its 
‘value in-use’. 

Management has completed the annual 
impairment test for each of these four CGUs as 
at 31 March 2023.  

This annual impairment test involves complex 
and subjective estimation and judgement by 
Management on the future performance of the 
CGUs, discount rates applied to the future cash 
flow forecasts, the terminal growth rates, and 
future market and economic conditions. 

Management has also engaged an external 
valuation expert to assist in the annual 
impairment testing of the four CGUs. 

Our audit procedures among others included: 

 

 

 

 

Understanding and evaluating the Group’s internal controls relevant to 
the accounting estimates used to determine the recoverable value of 
the Group’s CGUs. 

Evaluating Management’s determination of the Group’s four CGUs 
based on our understanding of the nature of the Group’s business and 
the economic environment in which the segments operate. We also 
analysed the internal reporting of the Group to assess how the CGUs 
are monitored and reported. 

Evaluating the competence, capabilities, objectivity and expertise of 
Management's external valuation expert and the appropriateness of 
the expert's work as audit evidence for the relevant assertions. 

Challenging Management’s assumptions and estimates used to 
determine the recoverable value of its indefinite life intangible assets, 
including those relating to forecasted revenue, cost, capital 
expenditure and discount rates, by adjusting for future events and 
corroborating the key market related assumptions to external data in 
accordance with NZ IAS 36 Impairment of Assets. 

Procedures included: 

o 

o 

o 
o 

o 
o 

o 

o 

o 

o 

Evaluating the logic of the value-in-use calculations supporting 
Management’s annual impairment test and testing the 
mathematical accuracy of these calculations; 

Evaluating Management’s process regarding the preparation and 
review of forecasts; 

Comparing forecasts to Board approved forecasts; 

Evaluating the historical accuracy of the Group’s forecasting to 
actual historical performance; 

Challenging and evaluating the forecast growth assumptions; 

Evaluating the inputs to the calculation of the discount rates 
applied; 

Engaging our own internal valuation experts to evaluate the logic 
of the value-in-use calculation and the inputs to the calculation of 
the discount rates applied; 

Evaluating the forecasts, inputs and any underlying assumptions 
with a view to identifying Management bias; 

Evaluating Management’s sensitivity analysis for reasonably 
possible changes in key assumptions; and 

Performing our own sensitivity analyses for reasonably possible 
changes in key assumptions, the two main assumptions being: 
the discount rate and forecast growth assumptions. 

 

Evaluating the related disclosures about indefinite life intangible assets 
which are included in Note 22 in the Group’s consolidated financial 
statements. 

39

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
 
  
 
INDEPENDENT AUDITOR’S REPORT cont.
for the year ended 31 March 2023

Key Audit Matter 

How our audit addressed the key audit matter 

Valuation of Finance Receivables    

Our audit procedures among others included: 

As disclosed in Note 14 of the Group’s 
consolidated financial statements, the Group 
has finance receivable assets of $425m.  

Finance receivable assets were significant to 
our audit due to the size of the assets and the 
subjectivity, complexity and uncertainty 
inherent in the recognition of expected credit 
losses and the amount of those expected credit 
losses. 

Management has prepared expected credit 
loss models to complete its assessment of 
expected credit losses for the Group’s finance 
receivables as at 31 March 2023 (including an 
economic overlay of $2.0m). 

This assessment involves complex and 
subjective estimation and judgement by 
Management on credit risk and the future cash 
flows of the finance receivables.  

 

 

 

 

 

 

 

 

Understanding and evaluating the Group’s internal controls relevant to 
the accounting estimates used to determine the recoverable value of 
the Group’s finance receivables. 

Evaluating the design and operating effectiveness of the key controls 
over finance receivable origination, ongoing administration and 
expected credit losses impairment model data and calculations. 

Evaluating and challenging the logic, key assumptions, and calculation 
of Management’s expected credit losses provision for impairment for 
each finance receivable, examining those finance receivables and 
forming our own judgements as to whether the expected credit losses 
provision for impairment recognised by Management is appropriate. 

Procedures included: 

o  Agreeing a representative sample of finance receivables to the 
signed loan agreement and client acceptance documents; 

o 

Inspecting security documentation to ensure that the Group holds 
a valid charge on security; 

o  Evaluating the logic of the discounted cash flow calculations 

supporting Management’s expected credit losses provision for 
impairment and testing the mathematical accuracy of these 
calculations; 

o  Evaluating the key assumptions and inputs into these discounted 

cash flow calculations; 

o  Evaluating and challenging Management’s sensitivity analysis’ for 
reasonably possible changes in key assumptions and inputs into 
the discounted cash flow calculations; and 

o 

Inspecting the borrowers' payment history for indicators of 
difficulties in the borrowers' ability to meet the loan obligations. 

Evaluating the selection of estimation methods, inputs and any 
underlying assumptions with a view to identifying Management bias. 

For individually assessed finance receivables, examining those finance 
receivables and forming our own judgements as to whether the 
expected credit losses provision recognised by Management was 
appropriate. 

For the collectively-assessed finance receivables, challenging and 
evaluating the logic of Management’s expected credit losses models 
and the key assumptions used with our own experience. Also, testing 
key inputs used in the expected credit losses models and the 
mathematical accuracy of the calculations within the models. 

Evaluating the changes made to the provisioning model to capture the 
effect of the changing economic environment at 31 March 2023 
compared to the economic environment at the date when the historical 
data used to determine the expected credit losses was collected 
(described in Note 4 to the Group’s consolidated financial statements). 

Evaluating the related disclosures (including the accounting policies 
and accounting estimates) about finance receivable assets, and the 
risks attached to them, which are included in Note 5 and 14 in the 
Group’s consolidated financial statements. 

Valuation and completeness of Insurance 
Contract Liabilities 

As disclosed in Note 35 of the Group’s 
consolidated financial statements the Group 
has insurance contract liabilities of $56.1m.   

Our audit procedures among others included: 

 

Understanding and evaluating the Group’s internal controls relevant to 
the accounting estimates used to determine the valuation of the 
Group’s insurance policyholder liabilities. 

40

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
  
INDEPENDENT AUDITOR’S REPORT cont.
for the year ended 31 March 2023

Key Audit Matter 

How our audit addressed the key audit matter 

The Group’s insurance contract liabilities were 
significant to our audit due to the size of the 
liabilities and the subjectivity, complexity and 
uncertainty inherent in estimating the impact of 
claims events that have occurred but for which 
the eventual outcome remains uncertain.  

Management has engaged an external 
actuarial expert to estimate the Group’s 
insurance contract liabilities as at 31 March 
2023. 

 

 

 

 

 

 

Evaluating the design and operating effectiveness of the key controls 
over insurance contract origination, ongoing administration, claims 
management and reporting and the integrity of the related data. 

Evaluating the competence, capabilities, objectivity and expertise of 
Management's external actuarial expert and the appropriateness of the 
expert's work as audit evidence for the relevant assertions. 

Agreeing the data provided to Management's external actuarial expert 
to the Group’s records. 

Engaging our own actuarial expert to assist in understanding and 
evaluating: 

o 

o 

the work and findings of the Group’s external actuarial expert 
engaged by Management; and 

the Group’s actuarial methods and assumptions to assist us in 
challenging the appropriateness of actuarial methods and 
assumptions used by Management. 

Evaluating the selection of methods and assumptions with a view to 
identifying Management bias. 

Evaluating the related disclosures (including the accounting policies 
and accounting estimates) about insurance contract liabilities, and the 
risks attached to them, which are included in Note 35 in the Group’s 
consolidated financial statements.  

Other Information 

The Directors are responsible for the other information. The other information comprises the information included in 

the  Group’s  annual  report  for  the  year  ended  31  March  2023  (but  does  not  include  the  consolidated  financial 

statements and our auditor’s report thereon). 

Our opinion on the consolidated financial statements does not cover the other information and we do not express 

any form of audit opinion or assurance conclusion thereon. 

In  connection  with  our  audit  of  the  consolidated  financial  statements,  our  responsibility  is  to  read  the  other 

information and, in doing so, consider whether the other information is materially inconsistent with the consolidated 

financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. 

If, based on the work we have performed, we conclude that there is a material misstatement of this other information, 

we are required to report that fact. We have nothing to report in this regard.  

Responsibilities of the Directors for the Consolidated Financial Statements 

The Directors are responsible on behalf of the Group for the preparation and fair presentation of the consolidated 

financial statements in accordance with NZ IFRS and IFRS, and for such internal control as the Directors determine 

is  necessary  to  enable  the  preparation  of  the  consolidated  financial  statements  that  are  free  from  material 

misstatement, whether due to fraud or error. 

In preparing the consolidated financial statements, the Directors are responsible on behalf of the Group for assessing 

the Group’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and 

41

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
  
  
 
 
 
 
INDEPENDENT AUDITOR’S REPORT cont.
for the year ended 31 March 2023

using  the  going  concern  basis  of  accounting  unless  the  Directors either intend  to  liquidate  the  Group or  to  cease 

operations, or have no realistic alternative but to do so. 

Auditor’s Responsibilities for the Audit of the Consolidated Financial Statements 

Our objectives are to obtain reasonable assurance about whether the consolidated financial statements as a whole 

are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our 

opinion.  Reasonable  assurance  is  a  high  level  of  assurance,  but  is  not  a  guarantee  that  an  audit  conducted  in 

accordance with ISAs (NZ) will always detect a material misstatement when it exists. Misstatements can arise from 

fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to 

influence the economic decisions of users taken on the basis of these consolidated financial statements. 

As  part  of  an  audit  in  accordance  with  ISAs  (NZ),  we  exercise  professional  judgement  and  maintain  professional 

scepticism throughout the audit. We also: 

 

Identify and assess the risks of material misstatement of the consolidated financial statements, whether due to 

fraud or error, design and perform audit procedures responsive to those risks, and obtain audit evidence that is 

sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement 

resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional 

omissions, misrepresentations, or the override of internal control. 

  Obtain  an  understanding  of  internal  control relevant  to  the  audit  in  order  to  design  audit  procedures  that  are 

appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the 

Group’s internal control. 

 

Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and 

related disclosures made by management. 

  Conclude on the appropriateness of the use of the going concern basis of accounting by the Directors and, based 

on the audit evidence obtained, whether a material uncertainty exists related to events or conditions that may 

cast  significant  doubt  on  the  Group’s  ability  to  continue  as  a  going  concern.  If  we  conclude  that  a  material 

uncertainty  exists,  we  are  required  to  draw  attention  in  our  auditor’s  report  to  the  related  disclosures  in  the 

consolidated financial statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions 

are  based  on  the  audit  evidence  obtained  up  to  the  date  of  our  auditor’s  report.  However,  future  events  or 

conditions may cause the Group to cease to continue as a going concern. 

 

Evaluate the overall presentation, structure and content of the consolidated financial statements, including the 

disclosures, and whether the consolidated financial statements represent fairly the underlying transactions and 

events in a manner that achieves fair presentation. 

  Obtain  sufficient  appropriate  audit  evidence  regarding  the  financial  information  of  the  entities  or  business 

activities within the Group to express an opinion on the consolidated financial statements. We are responsible 

for the direction, supervision and performance of the group audit. We remain solely responsible for our audit 

opinion. 

We communicate with the Directors regarding, among other matters, the planned scope and timing of the audit and 

significant audit findings, including any significant deficiencies in internal control that we identify during our audit. 

42

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
 
 
 
 
INDEPENDENT AUDITOR’S REPORT cont.
for the year ended 31 March 2023

We also provide the Directors with a statement that we have complied with relevant ethical requirements regarding 

independence, and to communicate with them all relationships and other matters that may reasonably be thought to 

bear on our independence, and where applicable, related safeguards.  

From the matters communicated with the Directors, we determine those matters that were of most significance in 

the audit of the consolidated financial statements of the current year and are therefore the key audit matters. We 

describe these matters in our auditor’s report unless law or regulation precludes public disclosure about the matter 

or when, in extremely rare circumstances, we determine that a matter should not be communicated in our report 

because  the  adverse  consequences  of  doing  so  would  reasonably  be  expected  to  outweigh  the  public  interest 

benefits of such communication. 

Matters Relating to the Electronic Presentation of the Audited Consolidated Financial Statements 

This  audit  report  relates  to  the  consolidated  financial  statements  of  Turners  Automotive  Group  Limited  and  its 

subsidiaries  for  the  year  ended  31  March  2023  included  on  Turners  Automotive  Group  Limited’s  website.  The 

Directors  of  Turners  Automotive  Group  Limited  are  responsible  for  the  maintenance  and  integrity  of  Turners 

Automotive Group Limited’s website. We have not been engaged to report on the integrity of Turners Automotive 

Group Limited’s website. We accept no responsibility for any changes that may have occurred to the consolidated 

financial statements since they were initially presented on the website. 

The audit report refers only to the consolidated financial statements named above. It does not provide an opinion on 

any  other  information  which  may  have  been  hyper  linked  to  or  from  these  consolidated  financial  statements.  If 

readers of this report are concerned with the inherent risks arising from electronic data communication they should 

refer to the published hard copy of the audited consolidated financial statements and related audit report dated 29 

June 2023 to confirm the information included in the audited consolidated financial statements presented on this 

website. 

Legislation in New Zealand governing the preparation and dissemination of consolidated financial statements may 

differ from legislation in other jurisdictions. 

The engagement partner on the audit resulting in this independent auditor’s report is N S de Frere. 

BAKER TILLY STAPLES RODWAY AUCKLAND  

Auckland, New Zealand 

29 June 2023  

43

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023Turners Automotive Group Limited
Consolidated statement of comprehensive income for the year ended 31 March 2023

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
for the year ended 31 March 2023

Notes

2023

$’000

2022

$’000

Revenue

Other income

Cost of goods sold

Interest expense

Impairment provision expense

Subcontracted services expense

Employee benefits

Commission

Advertising expense

Depreciation and amortisation expense

Systems maintenance

Claims

Other expenses

Profit before taxation
Taxation (expense)/benefit

Profit for the year

Other comprehensive income for the year (which may subsequently be reclassified to 
profit/loss), net of tax
Cash flow hedges

Revaluation of financial assets at fair value through OCI

Foreign currency translation differences

Total other comprehensive income 

Total comprehensive income for the year

Earnings per share (cents per share)
Basic earnings per share 

Diluted earnings per share 

7

7

7

7

7

8

9

9

389,027

608

342,029

2,487

(173,986)

(153,173)

(19,933)

(3,740)

(11,927)

(60,709)

(12,024)

(4,934)

(11,478)

(5,109)

(21,785)

(18,465)

45,545

(12,979)

32,566

415

(91)

(7)

317

(10,932)

(3,024)

(10,940)

(56,030)

(12,925)

(4,140)

(10,702)

(3,399)

(21,024)

(15,107)

43,120

(11,839)

31,281

5,429

(345)

(6)

5,078

32,883

36,359

37.64

36.39

37.74

36.45

The accompanying notes form part of these financial statements

44

The accompanying notes form part of these financial statements

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023Turners Automotive Group Limited
Consolidated statement  of changes in equity for the year ended 31 March 2023

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY
for the year ended 31 March 2023

Balance at 31 March 2021

Share

capital

$’000

204,297

Notes

Revaluation

of financial

 assets at  Cash flow

Share  Translation

fair value

hedge Retained 

options

reserve through OCI

reserve

earnings

$’000

255

$’000

(26)

$’000

(740)

$’000

$’000

48

29,736 233,570

Total

$’000

Transactions with shareholders in their capacity as owners

Employee share based payments

Dividend paid

29

30

1,185

-

Total transactions with shareholders in their capacity as owners

1,185

Comprehensive income

Profit

Other comprehensive income

Total comprehensive income for the year, net of tax

-

-

-

217

-

217

-

-

-

-

-

-

-

(6)

(6)

-

-

-

-

-

-

-

-

(345)

(345)

5,429

5,429

-

1,402

(18,934)

(18,934)

(18,934)

(17,532)

31,281

31,281

-

5,078

31,281

36,359

Balance at 31 March 2022

205,482

472

(32)

(1,085)

5,477

42,083 252,397

Transactions with shareholders in their capacity as 
owners
Employee share based payments

Dividend paid/payable

29

30

1,594

(188)

-

-

Total transactions with shareholders in their capacity as owners

1,594

(188)

Comprehensive income

Profit

Other comprehensive income

Total comprehensive income for the year, net of tax

-

-
-

-

-
-

-

-

-

-

(7)
(7)

-

-

-

-

-

-

-

-

(91)
(91)

415
415

296

1,702

(14,732)

(14,732)

(14,436)

(13,030)

32,566

32,566

-
32,566

317

32,883

Balance at 31 March 2023

207,076

284

(39)

(1,176)

5,892

60,213 272,250

The accompanying notes form part of these financial statements

The accompanying notes form part of these financial statements

45

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023TURNERS LIMITED
Turners Automotive Group Limited
Consolidated statement of financial position for the year ended 31 March 2016
Consolidated statement  of financial position as at 31 March 2023
CONSOLIDATED STATEMENT OF FINANCIAL POSITION
for the year ended 31 March 2023

Notes

Notes

2016

$’000

2023

$’000

2022

$’000

2015

$’000

11,845

13,810

13,373

12,339

66,730

18,455

70,199

17,350

7,800

9,575

7,581

7,394

26,057

14,156

31,980

8,984

424,621

167,598

422,870

142,827

8,271

5,887

8,505

9,734

230

11,108

2,925

-

4,024

105,993

22,226

5,800

105,338

362,303

163,556

9,340

5,946

5,414

225

3,242

67,569

23,497

5,950

13,253

8,319

433

8,532

103,595

328,972

164,453

851,941

825,693

22,270

17,790

56,008

6,049

50,103

7,476

1,562

6,773

990

49

1,848

4,016

71

-

13,077

174,816

13,191

156,995

412,035

15,629

412,761

16,378

27,120

12,688

7,042

232,491

28,209

9,260

8,153

207,970

56,074

579,691

55,015

573,296

136,127

135,294

(52)

207,076

(6,263)

4,961

129,812

60,213

(23)

205,482

(14,269)

4,832

121,002

42,083

362,303

272,250

252,397

328,972

851,941

825,693

Assets
Assets
Cash and cash equivalents
Cash and cash equivalents

Financial assets at fair value through profit or loss
Financial assets at fair value through profit or loss

Trade receivables
Trade receivables

Inventories

Inventory

Finance receivables
Finance receivables

Other receivables, deferred expenses and contract assets

Other receivables and deferred expenses

Derivative financial instruments

Reverse annuity mortgages

Financial assets at fair value through OCI

Property, plant and equipment
Reverse annuity mortgages

Tax receivables

Property, plant and equipment

Deferred tax asset

Right-of-use assets

Intangible assets

Investment property

Total assets

Intangible assets

Total assets

Liabilities

Other payables

Liabilities
Deferred revenue
Other payables

Tax payables

Contract liabilities

Tax payables

Deferred tax

Derivative financial instruments
Borrowings
Borrowings

Life investment contract liabilities

Lease liabilities

Insurance contract liabilities

Life investment contract liabilities

Total liabilities

Insurance contract liabilities

Total liabilities

Shareholders’ equity

Share capital

Shareholders’ equity
Other reserves
Share capital

Retained earnings
Other reserves

10

11

12

13

14

15

16

19

20

21

22

23

24

32

32

25

10

11

12

13

14

15

16

17

19

20

21

22

23

24

25

26

27

35

35

28

Total shareholders’ equity

Retained earnings

Total shareholders’ equity and liabilities

Total shareholders’ equity

Total shareholders’ equity and liabilities

For and on behalf of the Board
For and on behalf of the Board

G.K. Baker
G.K. Baker

Chairman Director
Chairman Director

Authorised for issue on 29 June 2023
Authorised for issue on 22 June 2016

J.A. Roberts

P.A. Byrnes

Director

Executive Director

The accompanying notes form part of these financial statements

The accompanying notes from part of these financial statements

46

The accompanying notes form part of these financial statements

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
Turners Automotive Group Limited
Consolidated statement  of cash flows for the year ended 31 March 2023

CONSOLIDATED STATEMENT OF CASH FLOWS
for the year ended 31 March 2023

Cash flows from operating activities
Interest received

Receipts from customers

Receipt of government subsidies

Interest paid - borrowings

Interest paid - lease liabilities

Payment to suppliers and employees
Income tax paid

Net cash outflow from operating activities before changes in operating assets and 
liabilities

Net increase in finance receivables

Net decrease in reverse annuity mortgages

Net (increase)/decrease of financial assets at fair value through profit or loss

Net (withdrawals)/contributions from life investment contracts
Changes in operating assets and liabilities arising from cash flow movements

Notes

2023

$’000

2022

$’000

52,400

333,344

100

(17,653)

(1,284)

(285,522)

(10,394)

44,429

297,032

1,580

(6,676)

(1,774)

(274,022)
(9,326)

70,991

51,243

(6,814)

(93,992)

572

3,872

(304)

1,164

(2,482)

126

(2,674)

(95,184)

Net cash (outflow)/inflow from operating activities

32

68,317

(43,941)

Cash flows from investing activities
Proceeds from sale of property, plant, equipment and intangibles

Purchase of property, plant, equipment and intangibles

Purchase of investments

Sale of investments

Net cash inflow/(outflow) from investing activities

Cash flows from financing activities
Net bank loan advances/(repayments)

Principal elements of lease payments

Bond repayments

Proceeds from the issue of shares

Dividend paid
Net cash inflow/(outflow) from financing activities

Net movement in cash and cash equivalents
Add opening cash and cash equivalents

Closing cash and cash equivalents

Represented By:
Cash at bank

942

(44,177)

(96)

-

(43,331)

(553)

(7,501)

-

1,436

(19,896)

(26,514)

(1,528)
13,373

11,845

636

(16,121)

-

3,420

(12,065)

100,660

(5,563)

(25,000)

1,185

(13,770)

57,512

1,506
11,867

13,373

10

11,845

13,373

Closing cash and cash equivalents

11,845

13,373

The accompanying notes form part of these financial statements

The accompanying notes form part of these financial statements

The accompanying notes form part of these financial statements

47

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023TURNERS AUTOMOTIVE GROUP LIMITED 
Notes to the financial statements for the year ended 31 March 2023 

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

1.  REPORTING ENTITY 
Turners  Automotive  Group  Limited,  ('the  Company')  is  incorporated  and  domiciled  in  New  Zealand.  Turners  Automotive  Group  Limited  is 
registered under the Companies Act 1993.  

Turners Automotive Group Limited is a FMC reporting entity for the purposes of the Financial Markets Conduct Act 2013.  

The consolidated financial statements of Turners Automotive Group Limited and its subsidiaries (together ‘the Group’) have been prepared in 
accordance with the Companies Act 1993 and the Financial Markets Conduct Act 2013. 

The Group is a for profit entity. 

The Group's principal activities are:  
• 
• 
• 

auto retail (second hand vehicle retailer) 
finance and insurance (loans and insurance products); and 
credit management (collection services). 

The financial statements were authorised for issue by the directors on 29 June 2023. 

2.  BASIS OF PREPARATION 

2.1  Statement of Compliance 
These financial statements have been prepared in accordance with Generally Accepted Accounting Practice in New Zealand ('NZ GAAP'). 
They  comply  with  New  Zealand  Equivalents  to  International  Financial  Reporting  Standards  ('NZ  IFRS')  and  other  applicable  Financial 
Reporting Standards, as appropriate for profit oriented entities. These financial statements also comply with International Financial Reporting 
Standards ('IFRS'). 

2.2  Basis of measurement 
The financial report has  been  prepared  under the historical cost convention,  as  modified  by revaluations for certain classes  of  assets  and 
liabilities to fair  value  and  life  insurance contract liabilities  and related  assets to net  present  value  as  described in the  accounting policies 
below. 

2.3  Functional and Presentation Currency and Rounding 
These financial statements are presented in New Zealand Dollars ($) which is the Company's functional currency. All values are rounded to 
the nearest thousand ($000), except when otherwise indicated. 

3.  SIGNIFICANT ACCOUNTING POLICIES 
The accounting policies set out below have been applied consistently to all periods presented in these financial statements, and have been 
applied consistently by Group entities. 

3.1  Adoption of new and revised Standards and Interpretations 
No new standards and amendments and interpretations to existing standards came into effect during the current accounting period beginning 
on  1  April  2022  that  materially  impacted  the  Group’s  financial  statements  and  require  retrospective  adjustment.  The  Group  has  not  early 
adopted any new standards, amendments or interpretations to existing standards that are not yet effective. 

3.2  New standards and amendments and interpretations to existing standards that are not yet effective for the current accounting 

period beginning on 1 April 2022 

The following relevant standards and interpretations have been issued at the reporting date but are not yet effective. 

NZ IFRS 17 Insurance contracts 
The Group  will  apply  NZ IFRS 17, ‘Insurance Contracts’, for the first time  on  1  April 2023. This standard replaces  NZ IFRS  4  ‘Insurance 
Contract’ and is effective for annual periods beginning on or after 1 January 2023, with early adoption permitted. The implementation of NZ 
IFRS 17 is not expected to have a material impact on the Group’s consolidated financial statements in the period of initial application. 

Estimated impact of the adoption of NZ IFRS17 
The Group has assessed the estimated impact that the initial application of NZ IFRS 17 will have on its consolidated financial statements. 
Based on the assessments undertaken to date, the total adjustment (after tax) to the balance in the Group’s total equity at 1 April 2023 and 
at 1 April 2022, is summarised as follows: 

Estimated decrease in Group's total equity
Decrease in other receivables, deferred expenses and contract assets
 Increase in insurance contract liabilities

Deferred tax impacts

1 April
2023

$’000

(2,051)
407
(1,644)

460
(1,184)

1 April
2022

$’000

(2,081)
310
(1,771)

496
(1,275)

48

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TURNERS AUTOMOTIVE GROUP LIMITED 
Notes to the financial statements for the year ended 31 March 2023 

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

The assessment above is preliminary as not all of the transition work has been finalised. The actual impact of adopting NZ IFRS 17 on 1 April 
2023 and 1 April 2022 may change as the new accounting policies, assumptions and judgements and estimation techniques employed are 
subject to change until the Group finalises its first financial statements that include the date of initial application. 

Identifying contracts in the scope of NZ IFRS 17 

i. 
NZ IFRS 17 establishes principles for the recognition, measurement, presentation and disclosure of insurance contracts, reinsurance contracts 
and investment contracts with direct participation features.  

When identifying contracts in the scope of NZ IFRS 17, in some cases the Group will have to assess whether a set or series of contracts 
needs to be treated as a single contract and whether embedded derivatives, investment components and goods and services components 
have  to  be  separated  and  accounted  for  under  another  standard.  For  insurance  and  reinsurance  contracts,  the  Group  does  not  expect 
significant changes arising from the application of these requirements. 

Level of aggregation 

ii. 
Under  NZ  IFRS  17,  insurance  contracts  and  investment  are  aggregated  into  groups  for  measurement  purposes.  Groups  of  contracts  are 
determined by first identifying portfolios of contracts, each comprising contracts subject to similar risks and managed together. Contracts in 
different product lines are expected to be in different portfolios. Each portfolio is then divided into annual cohorts (i.e. by year of issue) and 
each annual cohort into three groups: 

• 
• 
• 

any contracts that are onerous on initial recognition; 
any contracts that, on initial recognition, have no significant possibility of becoming onerous subsequently; and 
any remaining contracts in the annual cohort. 

When a contract is recognised, it is added to an existing group of contracts or, if the contract does not qualify for inclusion in an existing group, 
it forms a new group to which future contracts may be added. Groups of reinsurance contracts are established such that each group comprises 
a single contract. 

The level of aggregation requirements of NZ IFRS 17 limit the offsetting of gains on groups of profitable contracts, which are generally deferred 
as a Contractual Service Margin (CSM), against losses on groups of onerous contracts, which are recognised immediately. The Group does 
not expect significant changes arising from the application of these requirements. 

Contract boundaries 

iii. 
Under NZ IFRS 17, the measurement of a group of contracts includes all of the future cash flows within the boundary of each contract in the 
group. The Group does not expect significant changes arising from the application of these requirements. 

Insurance contracts 
For insurance contracts, cash flows are within the contract boundary if they arise from substantive rights and obligations that exist during the 
reporting period in which the Group can compel the policyholder to pay premiums or has a substantive obligation to provide services (including 
insurance coverage and investment services). A substantive obligation to provide services ends when: 

• 

• 

the Group has the practical ability to reassess the risks of the particular policyholder and can set a price or level of benefits that fully 
reflects those reassessed risks; or 
the Group has the practical ability to reassess the risks of the portfolio that contains the contract and can set a price or level of benefits 
that fully reflects the risks of that portfolio, and the pricing of the premiums up to the reassessment date does not take into account risks 
that relate to periods after the reassessment date. 

iv.  Measurement  
The Group expects to value its Funeral Plan and Annuity Insurance Life contracts using the General Measurement Model and the Premium 
Allocation Approach for all other Life contracts and all non-life contracts. 

General Measurement Model (GMM) 
GMM is a measurement model based on the estimates of the present value of future cash flows that are expected to arise as the Group fulfils 
the contracts,  an  explicit risk  adjustment for  non-financial risk  and  a Contractual Service  Margin (CSM). The CSM  at  each reporting  date 
represents the profit in a group of contracts that has not yet been recognised in profit or loss because it relates to future service. 

Premium Allocation Approach (PAA) 
PAA  is  an  optional  simplified  measurement  model  in  NZ  IFRS  17  that  is  available  for  insurance  and  reinsurance  contracts  that  meet  the 
eligibility criteria. Under PAA, the valuation of the unearned portion of the liability (referred to as the liability for remaining coverage (LFRC)) 
can be seen as being similar to a calculation under current accounting of (a) the unearned premium reserve less (b) deferred acquisition costs 
less (c) premium receivables (plus (d) any additional unexpired risk reserve for unprofitable business). The liability for incurred claims (LFIC) 
represents the estimate of amounts due to policyholders for claims incurred from earned portions of the liability. 

The Group reasonably  expects  that  using  PAA  would produce  a measurement  of the  liability for remaining coverage that  would  not  differ 
materially from the result of applying GMM.  

Disclosure 

v. 
NZ IFRS 17 requires extensive new disclosures about amounts recognised in the financial statements, including detailed reconciliations of 
contracts,  effects  of  newly  recognised  contracts  and  information  on  the  expected  CSM  emergence  pattern,  as  well  as  disclosures  about 
significant judgements made when applying NZ IFRS 17. There will also be expanded disclosures about the nature and extent of risks from 
insurance contracts and reinsurance contracts. Disclosures will generally be made at a more granular level than under NZ IFRS 4, providing 
more transparent information for assessing the effects of contracts on the financial statements. 

49

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TURNERS AUTOMOTIVE GROUP LIMITED 
Notes to the financial statements for the year ended 31 March 2023 

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

Transition 

vi. 
Changes in accounting policies resulting from the adoption of NZ IFRS 17 will be applied using the fair value approach as the Group cannot 
obtain reasonable and supportable information necessary to apply the full or modified retrospective approach. 

Under the fair value approach, the CSM (or the loss component) at 1 April 2022 will be determined as the difference between the fair value of 
a group of contracts at that date and the fulfilment cash flows at that date. The Group will measure the fair value of the contracts as the sum 
of (a) the present value of the net cash flows expected to be generated by the contracts, determined using a discounted cash flow technique; 
and (b) an additional margin, reflecting the reward that an arm's length purchaser of the portfolio would require for the risks to which their 
capital would be exposed by acquiring the portfolio. The additional margins unwinds over the term of the portfolio. 

3.3  Basis of consolidation 
Subsidiaries 
Subsidiaries are all entities controlled by the Group. The financial statements of subsidiaries are included in consolidated financial statements 
from the date that control commences until the date that control ceases. 

Transactions eliminated on consolidation 
Intra-group  balances  and  transactions,  and  any  unrealised  income  and  expenses  arising  from  intra-group  transactions,  are  eliminated  in 
preparing the consolidated financial statements. 

3.4  Foreign currency 
Foreign currency transactions 
Transactions in foreign currencies are translated to the respective functional currency of Group entities at exchange rates at the dates of the 
transactions. Monetary assets and liabilities denominated in foreign currencies at the reporting date are translated to the functional currency 
at the exchange rate at that date. The foreign currency gains or losses on monetary items is the difference between amortised cost in the 
functional currency at the beginning of the year, adjusted for effective interest and payments during the year, and the amortised cost in foreign 
currency translated at the exchange rate at the end of the year. 

Non-monetary assets and liabilities denominated in foreign currencies that are measured at fair value are translated to the functional currency 
at the exchange rate at the date that the fair value was determined. Non-monetary items in a foreign currency that are measured based on 
historical costs are translated using the exchange rate at the date of the transaction. Foreign currency differences arising on translation are 
recognised in profit or loss. 

Foreign operations   
The  assets  and liabilities  of foreign  operations, including  goodwill  and fair  value  adjustments  arising  on  acquisition,  are translated  to New 
Zealand  Dollars  at  exchange  rates  at  the  reporting  date.  The  income  and  expenses  of  foreign  operations  are  translated  to  New  Zealand 
Dollars at exchange rates at the dates of the transactions. 

Foreign  currency  differences  are  recognised  in  other  comprehensive  income,  and  presented  in  the  foreign  currency  translation  reserve 
(translation reserve) in equity. 

When the settlement  of  a  monetary item receivable from  or  payable to  a foreign  operation is neither planned  nor likely in the foreseeable 
future, foreign  exchange  gains  and  losses  arising from such  a  monetary  item  are considered  to form part  of  a net  investment  in  a foreign 
operation and are recognised in other comprehensive income, and are presented in the translation reserve in equity. 

3.5  Revenue and expense recognition 
The principal sources of revenue are sales of goods, sales of service, interest income, fees, commissions, and insurance premium income. 

3.5.1 Revenue from contracts with customers 
Sales of goods 
Sales of goods comprise sales of motor vehicle and commercial goods owned by the Group. Sales of goods are recognised when the customer 
gains control of the goods. This normally occurs on full payment or approval of financing.  

related warranties associated with goods cannot be purchased separately and they serve as an assurance that the products sold comply 
upon specifications and cover the standard period established by legislation. There is no material amount of variable consideration 

Sales
with agreed
‑
under these contracts nor is there the existence of a significant financing component. 

‑

Sales of service 
Auction commission is recognised at a point in time in the accounting period in which the service is rendered. Payment for services is normally 
deducted from the proceeds from the sale. Other than those provided by legislation no warranties are provided by the Group. There is no 
material amount of variable consideration under these contracts nor is there the existence of a significant financing component. 

Other sales revenue comprises services rendered preparing the asset for sale and commission earned on the sale of third party products. 
Services  rendered  while  preparing  the  asset  for  sale  are  recognised  over  time  in  which  the  service  is  rendered,  and  a  contract  asset  is 
recognised for amounts relating to services rendered not yet invoiced. Payment for services rendered are either deducted from the proceeds 
from the sale or raised as a trade receivable. Other than those provided by legislation no warranties are provided by the Group. There are no 
rebates or volume discounts. Commissions earned on the sale of third party products is recognised at a point in time when the sale is made. 
Payment is usually received when the sale is made. 

Collection income, which is largely fees and commission earned for collecting debt on behalf of third parties and the sale of customised terms 
of trade documents, is recognised at a point in time when the service is rendered. Payment is either deducted from the monies collected or 
raised as trade receivable. Proceeds received are recognised as a contract liability and therefore a contract liability is recognised over the 
period in which the services are performed. If the consideration promised includes a variable amount for rebates, refunds or credit, then the 

50

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TURNERS AUTOMOTIVE GROUP LIMITED 
Notes to the financial statements for the year ended 31 March 2023 

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

Group  estimates  the  amount  of  variable  consideration,  to  the  extent  that  it  is  highly  probable  that  a  significant  reversal  in  the  amount  of 
cumulative revenue recognised will not occur, and recognises a contract liability. Other than those provided by legislation no warranties are 
provided  by  the Group. Costs to  obtain contracts such  as commissions  are recognised  as contract  assets  and  incurred  when the  related 
revenue for the contract is released to profit or loss. 

Voucher income 
Voucher income is the proceeds from the sale of a voucher that on presentation entitles the holder to either load a debt for collection or register 
a  security  on  the  Personal  Property  Securities  Register  (‘PPSR’).  Voucher  income  is  recognised,  at  a  point  in  time,  when  the  voucher  is 
redeemed  and the  debtor’s information is  loaded into the collection  system  or  a security  is registered  on  the PPSR. Payment is  normally 
received when the voucher is sold, and proceeds received from voucher sales are initially recognised as a contract liability. For those vouchers 
that  are  unredeemed,  voucher  income  is  recognised  after  a  period  of  time  based  on  historical  non-redemption  patterns.  Estimates  are 
readjusted as necessary based on movements in the actual non-redemption patterns. Other than those provided by legislation no warranties 
are  provided  by  the  Group.  There  is  no  material  amount  of  variable  consideration  under  these  contracts  nor  is  there  the  existence  of  a 
significant financing component. Costs to obtain contracts such as commissions are recognised as contract assets and incurred when the 
related revenue for the contract is released to profit or loss. 

3.5.2 Financial instruments 
Interest income and expense 
Interest income and expense is recognised in the profit or loss using the effective interest method. 

The effective interest method calculates the amortised cost of a financial asset or financial liability and allocates the interest income or interest 
expense over the relevant period. The calculation includes all fees paid or received and directly related transaction costs that are an integral 
part of the effective interest rate. The interest income or expense is allocated over the life of the instrument and is measured for inclusion in 
profit and loss by applying the effective interest rate to the instruments amortised cost. 

Lending and funding - fees and commissions 
Lending fee income (such as booking and establishment fees) that is integral to the effective yield of a loan held at amortised cost is capitalised 
as part of the amortised cost and deferred over the life of the loan using the effective interest method. Lending fees not directly related to the 
origination of a loan (account maintenance fee) are recognised over the period of service. 

Incremental  and directly  attributable costs (such  as commissions)  associated  with the  origination  of  a financial  asset (such  as  loans)  and 
financial liabilities (such as borrowings) are capitalised as part of the amortised cost and deferred over the life of the financial instrument using 
the effective interest method. 

3.5.3 Insurance contracts 
Premium income and acquisition costs 
Recurring premiums on life insurance contracts are recognised as revenue when payable by the policyholder. Where policies provide for the 
payment of amounts of premiums on specific due dates, such premiums are recognised as revenue when due. Unpaid premiums are only 
recognised as revenue during the days of grace and are not recognised where policies are deemed to have lapsed at reporting date. 

General insurance premiums comprise the total premiums payable for the whole period of cover provided by contracts entered into during the 
reporting period and are recognised on the date on which the policy commences. Premiums include any adjustments arising in the reporting 
period for premium receivables written in respect of business written in prior accounting periods. Premiums collected by intermediaries, but 
not yet received, are assessed based on known sales and are included in written premium. 

Unearned  premiums  are  those  proportion  of  premiums  written  in  a  year  that  relate  to  periods  of  risk  after  the  reporting  date.  Unearned 
premiums are calculated on a daily pro rata basis. The proportion attributable to subsequent periods is deferred as a provision for unearned 
premiums.  

Under life investment contracts deposits are received from policyholders which are then invested on behalf of the policyholders and recognised 
as Financial assets at fair value through profit or loss. No premium income is recognised as revenue. Fees deducted from members' accounts 
are accounted for as fee income. 

Those direct and indirect costs incurred during the financial period arising from the acquiring or renewing of insurance contracts are deferred 
to the extent that these costs are recoverable out of future premiums from insurance contracts. All other acquisitions costs are recognised as 
an expense when incurred. 

Subsequent to initial recognition, the deferred acquisitions cost asset (DAC) for life insurance contracts is amortised over the expected life of 
the contracts. DAC for general insurance contracts is amortised over the period in which the revenues are earned. 

An impairment review is performed at each reporting date or more frequently when an indication of impairment arises. When the recoverable 
amount is less than the carrying value, an impairment loss is recognised in profit or loss. DACs are also considered in the liability adequacy 
test for each reporting period. 

DACs are derecognised when the related contracts are either settled or disposed of. 

Claims expense 
Claims expenses represent claim payments adjusted for the movement in the outstanding claims liability. 

General insurance claims expenses are recognised when claims are notified with the exception of claims incurred but not reported for which 
a provision is estimated. Life insurance contract claims are recognised when a liability has been established. Claims under life investment 
contracts represent withdrawals of investment deposits and are recognised as a reduction in the life investment contract liabilities. 

51

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TURNERS AUTOMOTIVE GROUP LIMITED 
Notes to the financial statements for the year ended 31 March 2023 

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

3.5.4 Government grants 
Government grants are not recognised as income until there is reasonable assurance that the Group will comply with the conditions attaching 
to them  and that the  grants  will be received. Government grants  are recognised  in profit  or  loss  on  a systematic basis  over the periods in 
which the Group recognises as expenses the related costs for which the grants are intended to compensate. 

3.5.5 Other 
Other income 
Dividend income is recorded in the profit or loss when the Group’s right to receive the dividend is established.  

Other expense recognition 
All other expenses are recognised in profit or loss as incurred. 

3.6  Financial instruments 
Financial assets and financial liabilities are recognised in the Group’s statement of financial position when the Group becomes a party to the 
contractual provisions of the instrument. 

Financial assets and financial liabilities are initially measured at fair value. Transaction costs that are directly attributable to the acquisition or 
issue of financial assets and financial liabilities (other than financial assets and financial liabilities at fair value through profit or loss) are added 
to or deducted from the fair value of the financial assets or financial liabilities, as appropriate, on initial recognition. Transaction costs directly 
attributable to the acquisition of financial assets or financial liabilities at fair value through profit or loss are recognised immediately in profit or 
loss. 

Financial assets 
All regular  way purchases  or sales  of financial  assets  are  recognised  and derecognised  on  a trade  date basis. Regular  way  purchases  or 
sales are purchases or sales of financial assets that require delivery of assets within the time frame established by regulation or convention 
in the marketplace. 

All recognised financial assets are measured subsequently in their entirety at either amortised cost or fair value, depending on the classification 
of the financial assets. 

Classification of financial assets 
Financial assets that meet the following conditions are measured subsequently at amortised cost: 
• 

the financial asset is held within a business model whose objective is to hold financial assets in order to collect contractual cash flows; 
and 
the contractual terms of the financial asset give rise on specified dates to cash flows that are solely payments of principal and interest 
on the principal amount outstanding. 

• 

Financial assets that meet the following conditions are measured subsequently at fair value through other comprehensive income (FVTOCI): 
• 
the financial asset is held within a business model whose objective is achieved by both collecting contractual cash flows and selling the 
financial assets; and 
the contractual terms of the financial asset give rise on specified dates to cash flows that are solely payments of principal and interest 
on the principal amount outstanding. 

• 

By default, all other financial assets are measured subsequently at fair value through profit or loss (FVTPL). 

Despite the foregoing, the Group may make the following irrevocable election/designation at initial recognition of a financial asset: 
• 

the Group may irrevocably elect to present subsequent changes in fair value of an equity investment in other comprehensive income if 
certain criteria are met; and 
the Group may irrevocably designate a financial asset that meets the amortised cost or FVTOCI criteria as measured at FVTPL if doing 
so eliminates or significantly reduces an accounting mismatch. 

• 

(i) Amortised cost and effective interest method 
The  effective  interest  method  is  a method  of calculating the  amortised cost  of  a financial  asset  and  of  allocating interest  income  over  the 
relevant period. 

For  financial  assets  other  than  purchased  or  originated  credit
impaired  on  initial 
recognition), the effective interest rate is the rate that exactly discounts estimated future cash receipts (including all fees and points paid or 
received that form an integral part of the effective interest rate, transaction costs and other premiums or discounts) excluding expected credit 
losses, through the expected life of the financial asset, or, where appropriate, a shorter period, to the gross carrying amount of the financial 
adjusted effective interest rate is calculated 
asset on initial recognition. For purchased or originated credit
by  discounting  the  estimated  future  cash  flows,  including  expected  credit  losses,  to  the  amortised  cost  of  the  debt  instrument  on  initial 
recognition. 

impaired  financial  assets  (i.e.  assets  that  are  credit

impaired financial assets, a credit

‑

‑

‑

‑

The  amortised  cost  of  a  financial  asset  is  the  amount  at  which  the  financial  asset  is  measured  at  initial  recognition  minus  the  principal 
repayments, plus the cumulative amortisation using the effective interest method of any difference between that initial amount and the maturity 
amount,  adjusted for  any  expected credit losses. The  gross carrying  amount  of  a financial  asset is the  amortised cost  of  a financial  asset 
before adjusting for any expected credit losses. 

Interest income is recognised using the effective interest method for financial assets measured subsequently at amortised cost and at FVTOCI. 
impaired financial assets, interest income is calculated by applying the effective 
For financial assets other than purchased or originated credit

‑

52

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TURNERS AUTOMOTIVE GROUP LIMITED 
Notes to the financial statements for the year ended 31 March 2023 

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

interest rate to the gross carrying amount of a financial asset, except for financial assets that have subsequently become credit
below).  

‑

impaired (see 

For financial assets that have subsequently become credit
the amortised cost of the financial asset. If, in subsequent reporting periods, the credit risk on the credit
so that the financial asset is no longer credit
amount of the financial asset. 

impaired, interest income is recognised by applying the effective interest rate to 
impaired financial instrument improves 
impaired, interest income is recognised by applying the effective interest rate to the gross carrying 

‑

‑

‑

Financial  assets  measured  at  amortised  cost  include  cash  and  cash  equivalents,  trade  receivables,  finance  receivables,  reverse  annuity 
mortgages and other receivables. 

(ii) Financial assets at FVTPL 
Financial assets that do not meet the criteria for being measured at amortised cost or FVTOCI are measured at FVTPL. Specifically: 
• 

Investments in equity instruments are classified as at FVTPL, unless the Group designates an equity investment that is neither held for 
trading nor a contingent consideration arising from a business combination as at FVTOCI on initial recognition. 
Financial  assets  that  do not  meet the  amortised cost criteria  or the  FVTOCI criteria  are classified  as  at FVTPL. In  addition, financial 
assets that meet either the amortised cost criteria or the FVTOCI criteria may be designated as at FVTPL upon initial recognition if such 
designation eliminates or significantly reduces a measurement or recognition inconsistency (so called ‘accounting mismatch’) that would 
arise from measuring assets or liabilities or recognising the gains and losses on them on different bases. The Group has not designated 
any financial assets as at FVTPL. 

• 

Financial assets at FVTPL are measured at fair value at the end of each reporting period, with any fair value gains or losses recognised in 
profit or loss to the extent they are not part of a designated hedging relationship (see hedge accounting policy). Fair value is determined in 
the manner described in note 5.5. 

Financial assets measured at FVTPL include equity securities, unitised funds, fixed interest securities and term deposits. 

(iii) Financial assets at FVTOCI 
Equity securities which are not held for trading, and which the Group has irrevocably elected at initial recognition to recognise in this category. 
These are strategic investments and the Group considers this classification to be more relevant. 

On disposal of these equity securities, any related balance within the FVTOCI reserve is reclassified to retained earnings. 

Impairment of financial assets 
The Group recognises a loss allowance for expected credit losses on financial assets that are measured at amortised cost and contract assets. 
The amount of expected credit losses is updated at each reporting date to reflect changes in credit risk since initial recognition of the respective 
financial instrument. 

The  Group  recognises  lifetime  ECL  for  trade  receivables  and  contract  assets.  The  expected  credit  losses  on  these  financial  assets  are 
estimated using a provision matrix based on the Group’s historical credit loss experience, adjusted for factors that are specific to the debtors, 
general  economic  conditions  and  an  assessment  of  both  the  current  as  well  as  the  forecast  direction  of  conditions  at  the  reporting  date, 
including time value of money where appropriate. 

For all other financial instruments, the Group recognises lifetime ECL when there has been a significant increase in credit risk since initial 
recognition. However, if the credit risk on the financial instrument has not increased significantly since initial recognition, the Group measures 
the loss allowance for that financial instrument at an amount equal to 12

month ECL. 

Lifetime  ECL  represents  the  expected  credit  losses  that  will  result  from  all  possible  default  events  over  the  expected  life  of  a  financial 
month  ECL  represents  the  portion  of  lifetime  ECL  that  is  expected  to  result  from  default  events  on  a  financial 
instrument.  In  contrast,  12
instrument that  are possible  within 12 months  after the  reporting  date. Homogeneous  loans  are  assessed  on  a collective  basis (collective 
impairment provision) and non-homogeneous loans are assessed individually (specific impairment provision).  

‑

‑

(i) Significant increase in credit risk 
In assessing whether the credit risk on a financial instrument has increased significantly since initial recognition, the Group compares the risk 
of a default occurring on the financial instrument at the reporting date with the risk of a default occurring on the financial instrument at the date 
of  initial recognition. In making this  assessment, the Group considers both  quantitative  and qualitative  information that  is reasonable  and 
supportable, including historical experience and forward

looking information that is available without undue cost or effort such as: 

• 
• 

actual or expected changes in economic indicators (i.e. change in employment rates); and  
‑
for non-homogeneous loans significant changes in the value of the collateral supporting the loan or changes in the operating results 
of the borrower. 

The  nature  of  the  Group’s  finance  receivables  (second  tier  retail  and  commercial  lending)  means  there  is  little  or  no  updated  credit  risk 
information that is routinely obtained and monitored on an individual instrument until a customer breaches the contractual terms. 

Irrespective of the outcome of the above assessment, the Group presumes that the credit risk on a financial asset has increased significantly 
since  initial  recognition  when  contractual  payments  are  more  than  30  days  past  due,  unless  the  Group  has  reasonable  and  supportable 
information that demonstrates otherwise. 

The Group regularly monitors the effectiveness of the criteria used to identify whether there has been a significant increase in credit risk and 
revises them as appropriate to ensure that the criteria are capable of identifying significant increase in credit risk before the amount becomes 
past due. 

53

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TURNERS AUTOMOTIVE GROUP LIMITED 
Notes to the financial statements for the year ended 31 March 2023 

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

(ii) Definition of default 
The Group considers that default has occurred when a financial asset is more than 90 days past due unless the Group has reasonable and 
supportable information to demonstrate that another default criteria is more appropriate. 

‑

impaired financial assets 

(iii) Credit
A financial asset is credit
asset have occurred. Evidence that a financial asset is credit
a) 
b)  a breach of contract, such as a default or past due event (see (ii) above); and 
c) 

significant financial difficulty of the borrower; 

‑

‑

it is becoming probable that the borrower will enter bankruptcy or other financial reorganisation. 

impaired when one or more events that have a detrimental impact on the estimated future cash flows of that financial 

impaired includes observable data about the following events: 

off policy 

(iv) Write
The Group writes off a financial asset when there is information indicating that the borrower is in severe financial difficulty and there is no 
realistic prospect of recovery, e.g. when the borrower has been placed under liquidation or has entered into bankruptcy proceedings. Financial 
assets written off may still be subject to enforcement activities under the Group’s recovery procedures, taking into account legal advice where 
appropriate. Any recoveries made are recognised in profit or loss. 

‑

v) Measurement and recognition of expected credit losses 
The measurement of expected credit losses is a function of the probability of default, loss given default (i.e. the magnitude of the loss if there 
is a default) and the exposure at default. The assessment of the probability of default and loss given default is based on historical data adjusted 
by forward

looking information as described above. 

As for the exposure at default, for financial assets, this is represented by the assets’ gross carrying amount at the reporting date. No further 
advances are allowed against financial assets in default. 

‑

For financial assets, the expected credit loss is estimated as the difference between all contractual cash flows that are due to the Group in 
accordance  with the contract  and  all  the cash flows,  after collection/realisation costs, that the Group  expects to receive,  discounted  at the 
original effective interest rate.  

If the Group has measured the loss allowance for a financial instrument at an amount equal to lifetime ECL in the previous reporting period, 
but determines at the current reporting date that the conditions for lifetime ECL are no longer met, the Group measures the loss allowance at 
an amount equal to 12

month ECL at the current reporting date, except for assets for which simplified approach was used. 

The Group recognises  an impairment gains  or losses in profit  or  loss for  all financial instruments  with  a corresponding  adjustment  to their 
carrying amount through a loss allowance account. 

‑

Derecognition of financial assets 
The Group derecognises a financial asset only when the contractual rights to the cash flows from the asset expire, or when it transfers the 
financial asset and substantially all the risks and rewards of ownership of the asset to another entity. If the Group neither transfers nor retains 
substantially all the risks and rewards of ownership and continues to control the transferred asset, the Group recognises its retained interest 
in the asset and an associated liability for amounts it may have to pay. If the Group retains substantially all the risks and rewards of ownership 
of a transferred financial asset, the Group continues to recognise the financial asset and also recognises a collateralised borrowing for the 
proceeds received. 

On derecognition of a financial asset measured at amortised cost, the difference between the asset’s carrying amount and the sum of the 
consideration received and receivable is recognised in profit or loss. 

Financial liabilities 
All  financial  liabilities  are  measured  subsequently  at  amortised  cost  using  the  effective  interest  method  or  at  FVTPL.  However,  financial 
liabilities that arise when a transfer of a financial asset does not qualify for derecognition or when the continuing involvement approach applies 
are measured in accordance with the specific accounting policies set out below. 

Financial liabilities at FVTPL 
Financial liabilities are classified as at FVTPL when the financial liability is (i) contingent consideration of an acquirer in a business combination, 
(ii) held for trading or (iii) it is designated as at FVTPL. 

A financial liability is classified as held for trading if: 
• 
• 

it has been acquired principally for the purpose of repurchasing it in the near term; or 
on initial recognition it is part of a portfolio of identified financial instruments that the Group manages together and has a recent actual 
pattern of short
it is a derivative, except for a derivative that is a financial guarantee contract or a designated and effective hedging instrument. 

term profit

taking; or 

• 

‑

‑

A financial liability other than a financial liability held for trading or contingent consideration of an acquirer in a business combination may be 
designated as at FVTPL upon initial recognition if: 
• 
• 

such designation eliminates or significantly reduces a measurement or recognition inconsistency that would otherwise arise; or 
the financial liability forms part  of  a group  of financial  assets  or financial liabilities  or both,  which is  managed  and its performance  is 
evaluated on a fair value basis, in accordance with the Group’s documented risk management or investment strategy, and information 
about the grouping is provided internally on that basis; or 
it  forms  part  of  a  contract  containing  one  or  more  embedded  derivatives,  and  IFRS  9  permits  the  entire  combined  contract  to  be 
designated as at FVTPL. 

• 

54

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TURNERS AUTOMOTIVE GROUP LIMITED 
Notes to the financial statements for the year ended 31 March 2023 

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

Financial liabilities at FVTPL are measured at fair value, with any gains or losses arising on changes in fair value recognised in profit or loss 
to the extent that they are not part of a designated hedging relationship (see Hedge accounting policy).  

However,  for  financial  liabilities  that  are  designated  as  at  FVTPL,  the  amount  of  change  in  the  fair  value  of  the  financial  liability  that  is 
attributable to changes in the credit risk of that liability is recognised in other comprehensive income, unless the recognition of the effects of 
changes  in the  liability’s credit  risk in  other comprehensive  income  would create  or  enlarge  an  accounting mismatch in profit  or  loss. The 
remaining amount of change in the fair value of liability is recognised in profit or loss. Changes in fair value attributable to a financial liability’s 
credit risk that are recognised in other comprehensive income are not subsequently reclassified to profit or loss; instead, they are transferred 
to retained earnings upon derecognition of the financial liability. 

Fair value is determined in the manner described in note 5.5. 

Financial liabilities measured at FVTPL include contingent consideration. 

Financial liabilities measured subsequently at amortised cost 
Financial liabilities that are not (i) contingent consideration of an acquirer in a business combination, (ii) held
at FVTPL, are measured subsequently at amortised cost using the effective interest method. 

for

trading, or (iii) designated as 

‑

‑

The effective interest method is a method of calculating the amortised cost of a financial liability and of allocating interest expense over the 
relevant period. The effective interest rate is the rate that exactly discounts estimated future cash payments (including all fees and points paid 
or received that form an integral part of the effective interest rate, transaction costs and other premiums or discounts) through the expected 
life of the financial liability, or (where appropriate) a shorter period, to the amortised cost of a financial liability. 

Derecognition of financial liabilities 
The Group derecognises financial  liabilities  when,  and  only  when, the Group’s  obligations  are discharged, cancelled  or  have  expired. The 
difference between the carrying amount of the financial liability derecognised and the consideration paid and payable is recognised in profit 
or loss. 

When the Group exchanges with the existing lender one debt instrument into another one with the substantially different terms, such exchange 
is  accounted  for  as  an  extinguishment  of  the  original  financial  liability  and  the  recognition  of  a  new  financial  liability.  Similarly,  the  Group 
accounts for substantial modification of terms of an existing liability or part of it as an extinguishment of the original financial liability and the 
recognition of a new liability. It is assumed that the terms are substantially different if the discounted present value of the cash flows under the 
new terms, including any fees paid net of any fees received and discounted using the original effective rate is at least 10 percent different 
from  the  discounted  present  value  of  the  remaining  cash  flows  of  the  original  financial  liability.  If  the  modification  is  not  substantial,  the 
difference between: (1) the carrying amount of the liability before the modification; and (2) the present value of the cash flows after modification 
should be recognised in profit or loss as the modification gain or loss within other gains and losses. 

Derivative financial instruments 
The Group enters into derivative financial instruments (interest rate swaps and foreign exchange contracts) to manage its exposure to interest 
rate and foreign exchange rate risks. 

Derivatives are recognised initially at fair value at the date a derivative contract is entered into and are subsequently remeasured to their fair 
value  at  each reporting  date. The resulting gain  or  loss is recognised in  profit  or  loss immediately  unless the derivative is designated  and 
effective as a hedging instrument, in which event the timing of the recognition in profit or loss depends on the nature of the hedge relationship. 

A derivative  with  a  positive fair  value is recognised  as  a financial  asset  whereas  a derivative  with  a  negative fair  value is recognised  as a 
financial liability. Derivatives are not offset in the financial statements unless the Group has both legal right and intention to offset.  

A derivative is presented as a non
and it is not expected to be realised or settled within 12 months. Other derivatives are presented as current assets or current liabilities. 

current liability if the remaining maturity of the instrument is more than 12 months 

current asset or a non

‑

‑

Hedge accounting 
The Group designates certain derivatives as hedging instruments in respect of foreign currency and interest rate risk in cash flow hedges.  

At the inception of the hedge relationship, the Group documents the relationship between the hedging instrument and the hedged item, along 
with its risk management objectives and its strategy for undertaking various hedge transactions. Furthermore, at the inception of the hedge 
and on an ongoing basis, the Group documents whether the hedging instrument is effective in offsetting changes in cash flows of the hedged 
item attributable to the hedged risk, which is when the hedging relationships meet all of the following hedge effectiveness requirements: 
• 
• 
• 

there is an economic relationship between the hedged item and the hedging instrument; 
the effect of credit risk does not dominate the value changes that result from that economic relationship; and 
the hedge ratio of the hedging relationship is the same as that resulting from the quantity of the hedged item that the Group actually 
hedges and the quantity of the hedging instrument that the Group actually uses to hedge that quantity of hedged item. 

If a hedging relationship ceases to meet the hedge effectiveness requirement relating to the hedge ratio but the risk management objective 
for that designated hedging relationship remains the same, the Group adjusts the hedge ratio of the hedging relationship (i.e. rebalances the 
hedge) so that it meets the qualifying criteria again. 

Cash flow hedges 
Hedge  effectiveness is determined  using  the critical  terms  method (‘CTM’)  at the  origination  of the hedging relationship. Under CTM, the 
critical terms of the derivative instruments must match or be closely aligned with the critical terms of the hedged item. Quantitative effectiveness 
tests are performed at each period end to determine the continuing effectiveness of the relationship. In instances where changes occur to the 
hedged item which result in the critical terms no longer matching, the hypothetical derivative method is used to assess effectiveness. This 

55

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TURNERS AUTOMOTIVE GROUP LIMITED 
Notes to the financial statements for the year ended 31 March 2023 

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

method compares the hedging instrument to a hypothetical derivative (in which the fair value is determined by the credit-risk free benchmark 
rate) and the ineffective portion is measured by the extent to which the cumulative change in fair value of the hedging instrument exceeds the 
change in fair value of the hypothetical derivative (in absolute terms). 

The effective portion of changes in the fair value of derivatives and other qualifying hedging instruments that are designated and qualify as 
cash flow hedges is recognised in other comprehensive income and accumulated under the heading of cash flow hedging reserve, limited to 
the  cumulative  change  in  fair  value  of  the  hedged  item  from  inception  of  the  hedge.  The  gain  or  loss  relating  to  the  ineffective  portion  is 
recognised immediately in profit or loss. 

Amounts previously recognised in other comprehensive income and accumulated in equity are reclassified to profit or loss in the periods when 
the hedged item affects profit or loss, in the same line as the recognised hedged item. However, when the hedged forecast transaction results 
financial liability, the gains and losses previously recognised in other comprehensive income 
in the recognition of a non
and  accumulated  in  equity  are  removed  from  equity  and  included  in  the  initial  measurement  of  the  cost  of  the  non
financial  asset  or 
financial liability. This transfer does not affect other comprehensive income. Furthermore, if the Group expects that some or all of the loss 
non
accumulated in the cash flow hedging reserve will not be recovered in the future, that amount is immediately reclassified to profit or loss. 

financial asset or a non

‑

‑

‑

‑

The Group discontinues hedge accounting only when the hedging relationship (or a part thereof) ceases to meet the qualifying criteria (after 
rebalancing,  if  applicable).  This  includes  instances  when  the  hedging  instrument  expires  or  is  sold,  terminated  or  exercised.  The 
discontinuation  is  accounted for  prospectively. Any  gain  or loss recognised in  other comprehensive income  and  accumulated in cash flow 
hedge  reserve  at  that  time  remains  in  equity  and  is  reclassified  to  profit  or  loss  when  the  forecast  transaction  occurs.  When  a  forecast 
transaction is no longer expected to occur, the gain or loss accumulated in cash flow hedge reserve is reclassified immediately to profit or 
loss. 

3.7  Right-of-use assets and lease liabilities 
A lease is a contract that conveys the right to control the use of an identified asset for a period of time in exchange for consideration.  

The Group leases various offices, warehouses, retail stores and equipment. Rental contracts are typically made for fixed periods of 3 to 8 
years but may have extension options as described below. Lease terms are negotiated on an individual basis and contain a wide range of 
different  terms  and  conditions.  The  lease  agreements  do  not  impose  any  covenants,  but  leased  assets  may  not  be  used  as  security  for 
borrowing purposes. 

Leases are recognised as a right-of-use asset and a corresponding liability at the date at which the leased asset is available for use by the 
Group. Each lease payment is allocated between the liability and finance cost. The finance cost is charged to profit or loss over the lease 
period so as to produce a constant periodic rate of interest on the remaining balance of the liability for each period. The right-of-use asset is 
depreciated over the shorter of the asset's useful life and the lease term on a straight-line basis consistent with the estimated consumption of 
the economic benefits embodied in the underlying asset. 

Assets and liabilities arising from a lease are initially measured on a present value basis. Lease liabilities include the net present value of the 
following lease payments: 
• fixed payments (including in-substance fixed payments), less any lease incentives receivable; 
• variable lease payment that are based on an index or a rate; 
• amounts expected to be payable by the lessee under residual value guarantees; 
• the exercise price of a purchase option if the lessee is reasonably certain to exercise that option; and 
• payments of penalties for terminating the lease, if the lease term reflects the lessee exercising that option. 

The lease payments are discounted using the interest rate implicit in the lease. If that rate cannot be determined, the lessee’s incremental 
borrowing rate is used, being the rate that the lessee would have to pay to borrow the funds necessary to obtain an asset of similar value in 
a  similar  economic  environment  with  similar  terms  and  conditions.  Subsequent  to  initial  recognition,  lease  liabilities  are  measured  at  the 
present value of the remaining lease payments (the lease payments that are unpaid at the reporting date). Lease liabilities are remeasured to 
reflect changes to lease terms, changes to lease payments and any lease modifications not accounted for as separate leases. 

Right-of-use assets are measured at cost comprising the following: 
• the amount of the initial measurement of lease liability; 
• any lease payments made at or before the commencement date less any lease incentives received;  
• any initial direct costs; and 
• restoration costs.   

Subsequent to initial recognition, lease assets are measured at cost (adjusted for any remeasurement of the associated lease liability), less 
accumulated  depreciation  and  any  accumulated  impairment  loss.  Right-of-use  assets  are  assessed  for  impairment  whenever  events  or 
circumstances arise that indicate the asset may be impaired. An asset’s carrying amount is written down immediately to its recoverable amount 
if the asset’s carrying amount is greater than its estimated recoverable amount 

Payments associated with short-term leases and leases of low-value assets are recognised on a straight-line basis as an expense in profit or 
loss. Short-term leases are leases with a lease term of 12 months or less. Low-value assets comprise IT-equipment and small items of office 
furniture.   

Extension and termination options are included in a number of property and equipment leases across the Group. These terms are used to 
maximise operational flexibility in terms of managing contracts. The majority of extension and termination options held are exercisable only 
by the Group and not by the respective lessor.  

A deferred tax asset is raised for the tax impact of the changes in recognised lease related assets and liabilities.  

56

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TURNERS AUTOMOTIVE GROUP LIMITED 
Notes to the financial statements for the year ended 31 March 2023 

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

In the Statement of cash flows, the Group has presented: 
• 

Short-term lease payments, payments for leases of low-value assets and variable lease payments not included in the measurement of 
the lease liability as part of operating activities; 
Cash paid for the interest portion of a lease liability as either operating activities or financing activities, as permitted by NZ IAS 7 Statement 
of Cash Flows (the Group has opted to include interest paid as part of operating activities, consistent with its presentation of interest paid 
on financial liabilities); and 
Cash payments for the principal portion for a lease liability, as part of financing activities.  

• 

• 

Insurance contracts 

3.8 
Insurance contracts are those contracts that transfer significant insurance risk and are accounted for in accordance with the requirements of 
NZ IFRS 4 Insurance Contracts. The Group issues the following insurance contracts: 
• 

Long-term insurance contracts with fixed and guaranteed terms, these contracts insure events associated with human life (for example, 
death) over a long duration; 
Temporary life insurance contracts covering death disablement, disability and redundancy risks; and 
Short term motor vehicle contracts covering mechanical breakdown risks. 

• 
• 

The  Group  has  determined  that  all  assets  of  the  Group’s  subsidiary,  DPL  Insurance  Limited,  are  assets  backing  policy  liabilities  and  are 
managed and reported in accordance with a mandate approved by DPL Insurance Limited’s Board. 

The liability for life  insurance contracts  is determined  in  accordance with  Appendix C  of NZ IFRS  4 Insurance Contracts  and Professional 
Standard  No  20  of  the  New  Zealand  Society  of  Actuaries.  In  terms  of  these  standards,  the  liability  is  determined  using  the  methodology 
referred to as Margin on Service (MoS). Under MoS the excess premium received over claims and expenses, 'the profit margin', is recognised 
over the  life  of  the contract in  a  manner that  reflects the  pattern  of  risk  accepted from the policyholder  'the service'. Longer-term lines  of 
business (annuities, funeral plan) are valued using the projection method, and shorter-term life and longer-term life contracts written on yearly 
renewable premiums, are valued using the accumulation method, as provided for in NZ IFRS 4. 

General insurance contract liabilities include claims provision and the provision for unearned premium. The outstanding claims provision is 
based on the estimated ultimate cost of all claims incurred but not settled at the reporting date, whether reported or not, together with related 
claims handling cost and a reduction for the expected value of salvage and other recoveries. Delays can be experienced in the notification 
and settlement of claims, therefore the ultimate cost of these cannot be known at reporting date and are estimated based on past experience. 
The liability is not discounted for the time value of money and is derecognised when the obligation to pay the claim expires, is discharged or 
is cancelled. 

The provision for unearned premiums represent the portion of premiums received or receivable that relates to risks that have not yet expired 
at the reporting date. The provision is recognised when contracts are entered into and premiums are charged, and is recognised as premium 
income over the term of the contract in accordance with the pattern of insurance service provided under the contract. 

 Liability adequacy testing is performed in terms of NZ IFRS 4 in order to test the adequacy of all insurance liabilities recorded in the statement 
of financial position, net of deferred acquisition costs. Liability adequacy testing is performed at a portfolio level of contracts that are subject 
to broadly similar risks and are managed together as a single portfolio. 

3.9  Life investment contracts 
Life investment contracts are those contracts with minimal insurance risk and are accounted for in accordance with NZ IFRS 15 'Revenue 
from Contracts with Customers' (refer note 3.5.1) and NZ IFRS 9 'Financial Instruments' (refer note 3.5.2). The life investment contracts are 
unit-linked and fair value of a unit linked contract is determined using the current unit values that reflect the fair value of the financial assets 
backing the contract, multiplied by the number of units attributable to the contract holder. 

3.10 Inventories 
Inventories comprise primarily motor vehicles held for sale and are stated at the lower of cost or net realisable value. Cost comprises purchase 
price, shipping cost, compliance cost and other sundry related costs. Estimated selling prices are based upon recent observed vehicle sales 
prices for comparable vehicles. Net realisable value is the estimated selling price in the ordinary course of business less the estimated costs 
of completion and the estimated costs necessary to make the sale. 

3.11 Investment property 
Investment property is held for capital appreciation and comprises land that was transferred from finance receivables through the exercise of 
the Group’s security interest in a finance receivable that was in default.  

Investment property is initially recognised at fair value on date of transfer or purchase and subsequently carried at fair value.  The investment 
property was valued at reporting date at the purchase price included in a conditional sale and purchase for property, in prior years, the fair 
value of investment properties is determined by a qualified independent external valuer. 

Any gains or losses arising from a change in fair value of the investment property is recognised in profit or loss. Subsequent expenditure is 
charged to the asset's carrying amount only when it is probable that future economic benefits associated with the item will flow to the Group 
and the cost of the item can be measured reliably. All other repairs and maintenance costs are charged to profit or loss during the period in 
which they are incurred. 

3.12 Property, plant and equipment 
Property,  plant  and  equipment  are recognised  in the statement  of financial position  at cost less  accumulated depreciation  and impairment 
losses. Land is not depreciated. Depreciation is calculated on all other property, plant and equipment on a diminishing value or straight-line 
basis to allocate the costs, net of any residual amounts, over their useful lives.  

57

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TURNERS AUTOMOTIVE GROUP LIMITED 
Notes to the financial statements for the year ended 31 March 2023 

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

The rates for the following asset classes are: 

Buildings 
Leasehold  improvements,  furniture  and 
fittings, office equipment 
Computer equipment 
Motor vehicles and equipment 
Signs and flags 

Diminishing value 
- 

Straight line 
50 & 33.3 years 

7.5 - 60.0% 
31.2 - 48.0% 
26.0 - 31.2% 
   - 

3 - 15 years 
3 - 5 years 
3 - 7 years 
3 - 12 years 

3.13 Intangible assets 
Intangible assets comprise goodwill, acquired separable corporate brands, acquired customer relationships and computer software. Goodwill 
and corporate brands are indefinite life intangibles subject to annual impairment testing. 

Corporate brands and customer relationships acquired as part of a business combination are capitalised separately from goodwill as intangible 
assets if their  value can  be  measured reliably  on  initial recognition  and  it  is  probable  that the  expected future  economic  benefits that  are 
attributable to the asset will flow to the Group. 

Goodwill and corporate brands are allocated to cash-generating units for the purpose of impairment testing. The allocation is made to those 
cash-generating units or groups of cash-generating units that are expected to benefit from the business combination in which the goodwill and 
corporate brands arose, identified according to operating segment. 

Corporate relationship assets are amortised on the straight line basis over the expected life (10 years) of the relationship and are recognised 
in the statement of financial position at cost less accumulated amortisation and impairment losses. 

Computer software is recognised in the statement of financial position at cost less accumulated amortisation and impairment losses. 

Direct costs associated with the purchase and installation of software licences and the development of software for internal use are capitalised 
where project success is probable and the capitalisation criteria is met. Cost associated with planning and evaluating computer software and 
maintaining a system after implementation are expensed. Computer software costs are amortised on a diminishing value basis (rate of 50%) 
or on a straight-line basis (one to five years). 

3.14 Taxation 
Income tax for the period comprises current and deferred tax. Current and deferred tax are recognised as an expense or income in the profit 
or loss,  except  when they relate to  items that  are recognised  outside profit  or loss (whether  in  other comprehensive  income  or  directly  in 
equity), in which case the tax is also recognised outside profit or loss. 

Current tax is the expected tax payable on the taxable income for the period, using tax rates enacted or substantively enacted at balance date 
after taking advantage of all allowable deductions under current taxation legislation and any adjustment to tax liabilities in respect of previous 
years. 

Deferred tax is provided using the liability method, providing for temporary differences between the amounts of assets and liabilities for financial 
reporting purposes and the amounts used for taxation purposes. The amount of deferred tax provided is based on the expected manner of 
realisation or settlement of the amount of assets and liabilities, using tax rates enacted or substantively enacted as at balance date. 

Deferred taxation assets arising from temporary differences or income tax losses, are recognised only to the extent that it is probable that a 
future taxable profit will be available against which the asset can be utilised. Deferred taxation assets are reduced to the extent that it is no 
longer probable that the related tax asset will be realised. Any reduction is recognised in profit or loss. 

3.15 Impairment of non-financial assets 
Intangible assets that have an indefinite useful life are not subject to amortisation and are tested for impairment annually or more frequently if 
events or changes in circumstances indicate that they might be impaired. Intangible assets not yet available for use are tested for impairment 
annually or more frequently if events or changes in circumstances indicate that they might be impaired. 

Other  assets  are  tested  for  impairment  whenever  events  or  changes  in  circumstances  indicate  that  the  carrying  amount  may  not  be 
recoverable.  The  Group  conducts  an  annual  internal  review  of  asset  values,  which  is  used  as  a  source  of  information  to  assess  for  any 
indicators  of  impairment.  External  factors,  such  as  changes  in  expected  future  processes,  technology  and  economic  conditions,  are  also 
monitored for indicators of impairment. If any indication of impairment exists, an estimate of the asset’s recoverable amount is calculated. 

An  impairment  loss is recognised for the  amount  by  which the  asset’s carrying  amount  exceeds its recoverable  amount. The recoverable 
amount is the higher of an asset’s fair value less costs to sell and value in use. Value in use is determined by estimating future cash flows 
from the use and ultimate disposal of the asset and discounting these to their present value using a pre-tax discount rate that reflects current 
market rates and the risks specific to the asset. For the purposes of assessing impairment, assets are grouped at the lowest levels for which 
there are separately identifiable cash flows (cash-generating units). Impairment losses directly reduce the carrying amount of assets and are 
recognised in profit or loss. 

Non-financial assets other than goodwill that suffered impairment are reviewed for possible reversal of the impairment at each reporting date. 

58

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TURNERS AUTOMOTIVE GROUP LIMITED 
Notes to the financial statements for the year ended 31 March 2023 

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

3.16 Managed funds  
DPL Insurance Limited, a wholly owned subsidiary, has saving plans, which are not open to new members, with assets managed by a third 
party investment manager. The assets and liabilities of these funds are included in the financial statements. 

3.17 Employee benefits 
Wages, salaries and annual leave  
Liabilities for wages, salaries and annual leave are recognised in respect of employees' services up to the reporting date. They are measured 
at the amounts expected to be paid when the liabilities are settled. 

Long service leave 
The liability for long service leave is recognised in the provision for employee benefits and measured at the present value of expected future 
payments  to  be  made  in  respect  of  services  provided  by  employees  up  to  the  reporting  date  using  the  projected  unit  credit  method. 
Consideration is given to future wage and salary levels, experience of employee departures and periods of service. Expected future payments 
are discounted using market yields at the reporting date on corporate bonds with terms to maturity and currency that match, as closely as 
possible, the estimated future cash outflows. 

Profit sharing and bonus plans  
The Group recognises a liability and an expense for bonuses and profit-sharing based on a formula that takes into consideration the profit 
attributable to the Company’s shareholders after certain adjustments. The Group recognises an accrual where contractually obliged or where 
there is a practice that has created a constructive obligation. 

Share based payments 
The cost of options issued to employees under the Group’s share option plan is measured by reference to fair value of the options at the date 
on which they are granted. Service and non-market performance conditions are not taken into account when determining the grant date fair 
value, but the likelihood of the conditions being met is assessed as part of the Group’s best estimate of the number of equity instruments that 
will ultimately vest. Market conditions are reflected within the grant date fair value.  

The cost of equity settled transactions is recognised over the vesting period. If the service condition is not met during the vesting period, the 
expense is revised to reflect the best available estimate of the number of equity instruments expected to vest. Where awards include market 
and non-vesting conditions, the transactions are treated as vested irrespective of whether the market or non-vesting conditions are satisfied, 
provided that all other performance and/or service conditions are satisfied.  

The dilutive effect of outstanding options is reflected as additional share dilution in the computation of earnings per share (refer note 9). 

When share options are exercised, the option reserve relating to the options exercised is reclassified to share capital.  

Superannuation plans  
The  Group  pays  contributions  to  superannuation  plans,  such  as  Kiwisaver.  The  Group  has  no  further  payment  obligations  once  the 
contributions have been paid. The contributions are recognised as an employee benefit expense when they are due. Prepaid contributions 
are recognised as an asset to the extent that a cash refund or a reduction in the future payments is available. 

3.18 Statement of cash flows 
The statement of cash flows has been prepared using the direct approach modified by netting certain cash flows in order to provide more 
meaningful disclosure to better reflect the activities of the Group's customers or the party providing funding to the Group than those of the 
Group. These include reverse annuity mortgages, finance receivables and borrowings. 

3.19 Comparatives 
Where necessary, comparative information has been reclassified and represented for consistency with current year.  

4.  USE OF ESTIMATES AND JUDGEMENTS 
In preparing the financial statements in accordance with NZ IFRS, the Board and management are required to make judgements, estimates 
and assumptions about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results could differ 
from those estimates. 

Estimates  and  assumptions  are continually  evaluated  and  are  based  on historical  experience  and  other factors, including  expectations  of 
future events that are believed to be reasonable under the circumstances.  

COVID-19 
Management have concluded that the COVID-19 overlay provisions relating to the impairment provisions for finance receivables is no longer 
appropriate, but due to the uncertain economic environment, have created an economic overlay provision relating to the impairment for finance 
receivables. 

The COVID-19 overlay provision of $1.7m included in the finance receivables expected credit loss provision as at 31 March 2022 has been 
released to profit or loss and an economic overlay provision of $2.0m has been created. 

The principal areas of judgement in preparing these financial statements are set out below.  

Provision for impairment on finance receivables 
Significant increase in credit risk 
As explained in note 3.6, ECL are measured as an allowance equal to 12 month ECL for performing assets, or lifetime ECL for those where 
there has  been  a significant deterioration in credit quality since recognition. An  asset  moves to doubtful  when its credit risk has increased 
significantly since initial recognition. The Group presumes a significant increase in credit risk subsequent to initial recognition when contractual 

59

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TURNERS AUTOMOTIVE GROUP LIMITED 
Notes to the financial statements for the year ended 31 March 2023 

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

payments are more than 30 days overdue. In assessing whether the credit risk of an asset has significantly increased the Group takes into 
account qualitative and quantitative reasonable and supportable forward looking information. 

Calculation of loss allowance 
When measuring ECL the Group has used reasonable and supportable forward looking information, which is based on estimates for the future 
movement of different economic drivers (i.e. unemployment rates and government stimulus) and how these drivers will affect each other.  

Loss given default is an estimate of the loss arising on default. It is based on the difference between the contractual cash flows due and those 
that the Group would expect to receive, taking into account cash flows from collateral and integral credit enhancements. 

Probability of default constitutes a key input in measuring ECL. Probability of default is an estimate of the likelihood of default over a given 
time horizon, the calculation of which includes historical data, assumptions and expectations of future conditions. 

Impairment of goodwill and corporate brands 
The carrying value of goodwill and corporate brands is assessed at least annually to ensure that it is not impaired. Performing this assessment 
generally requires management to estimate future cash flows to be generated by the cash-generating unit, which entails making judgements, 
including the identification of each cash-generating unit, the expected rate of growth of revenues, margins expected to be achieved and the 
appropriate discount rate to apply when valuing future cash flows (refer note 22).  A sensitivity analysis of the recoverable amounts of the 
CGU’s is disclosed in note 22. 

When estimating future cash flows, Management considered the impact of the current economic environment on the Group’s performance 
and judgements, including the forecasting of the year-on-year movements in the operating assets of individual CGUs such as: 
• 
• 
• 

for the Finance and Auto Retail CGUs, the movement in their portfolios of finance receivables and related movement in debt financing; 
for the Auto Retail CGU, the movement in inventory levels, trade payables and related movement in trade financing; and 
for  the  DPL  Insurance  CGU,  the  movement  in  deferred  insurance  contract  premiums  and  acquisition  costs,  and  solvency  capital 
requirements. 

Liabilities arising from claims made under insurance contracts 
Liabilities arising from claims made under insurance contracts are estimated based on the terms of cover provided under an insurance contract. 

The estimation of the ultimate liability arising from claims made under insurance contracts is based on a number of actuarial techniques that 
analyse experience, trends and other relevant factors. The estimate process involves using Group specific data, relevant industry data and 
general economic data, including but not limited to, claim frequencies, average claim sizes and historical trends (refer note 35). 

Unredeemed voucher liabilities 
The Group's  estimate  of the unredeemed  voucher liability is based  on  historic redemption patterns. Changes in the redemption  pattern  of 
unredeemed vouchers could affect the reported value of this liability. At year end, the Group readjusted the unredeemed prepaid collection 
voucher liability write off methodology based on movements in the actual redemption patterns to reflect the continued decline in the redemption 
of  historically  issued  prepaid  collection  vouchers.  The  change  in  accounting  estimate  resulted  in  a  $0.1m  (2022:  $0.1m)  decrease  in  the 
unredeemed voucher liability (note 24). 

Determining lease term 
In determining the lease term, management considers all facts and circumstances that create an economic incentive to exercise an extension 
option, or not exercise a termination option. Extension options (or periods after termination options) are only included in the lease term if the 
lease is reasonably certain to be exercised. This assessment is reviewed if a significant event of significant change in circumstances occurs 
which  affects this  assessment  and that is  within the Group’s control. All  extension  options have been considered for the calculation  of the 
Groups’ lease liabilities. 

Valuation of investment properties 
The investment property was valued at reporting date at the purchase price included in a conditional sale and purchase for property. 

The derecognition of finance receivables 
The Group follows the guidance in NZ IFRS 9 'Financial Instruments', in transactions where substantially all the risks and rewards of ownership 
of a financial asset are neither retained nor transferred. The Group derecognises the transferred asset if control over that asset is relinquished. 
The rights and obligations retained in the transfer, such as servicing assets and liabilities, are recognised separately as assets and liabilities, 
as appropriate. If control over the asset is retained, the Group continues to recognise the asset to the extent of its continuing involvement, 
which is determined by the extent to which it remains exposed to changes in the value of the transferred asset. This determination of whether 
risks and rewards of ownership of a financial asset are neither retained nor transferred requires significant judgement (refer note 3.6). Prior to 
derecognition, the Group assesses whether the finance receivables qualify for derecognition using the criteria noted above. 

Fair value measurement 
The fair value of financial instruments that are not quoted in active markets are determined using discounted cash flow models. To the extent 
practical, models use observable data however normal volatilities require management to make estimates. Changes in assumptions about 
these factors could affect the reported fair values of financial instruments (refer note 11). 

The fair value of financial instruments traded in active markets is based on quoted market prices at the reporting date. A market is regarded 
as active if quoted prices are readily and regularly available from an exchange, dealer, broker, industry group, pricing service, or regulatory 
agency,  and those  prices represent  actual  and regularly  occurring  market transactions  on  an  arm’s length  basis. The  quoted  market price 
used for financial assets held by the group is the current bid price. These instruments are included in Level 1. 

The fair  value  of financial instruments that  are not traded  in  an  active  market (for  example,  over-the-counter  derivatives) is determined  by 
using valuation techniques. These valuation techniques maximise the use of observable market data where it is available and rely as little as 

60

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TURNERS AUTOMOTIVE GROUP LIMITED 
Notes to the financial statements for the year ended 31 March 2023 

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

possible on entity specific estimates. If all significant inputs required to fair value an instrument are observable, the instrument is included in 
level 2. 

If one or more of the significant inputs is not based on observable market data, the instrument is included in Level 3. The fair value of level 3 
instruments is determined by using valuation techniques based on a range of unobservable inputs. The Group establishes fair value by using 
valuation techniques. These include the use of recent arm’s length transactions, reference to other instruments that are substantially the same, 
discounted  cash  flow  analysis,  and  option  pricing  models  refined  to  reflect  the  issuer’s  specific  circumstances.  Investments  in  equity 
instruments that do not have a quoted market price in an active market and whose fair values cannot be reliably measured are recognised 
and subsequently carried at cost. 

Specific valuation techniques used to value financial instruments in each level are detailed in notes 5.5 and 21. 

5.  RISK MANAGEMENT 
The financial condition and operating results of the Group are affected by a number of key financial and non-financial risks. Financial risks 
include credit risk, liquidity risk and market risk. The non-financial risks include insurance risk, which is covered in note 35, and fair value risk 
relating to the Group’s Investment property (refer note 21). 

5.1  Financial instrument by category 

Carryi ng val ue

Financial assets
Financial assets at fair value through profit or loss
Cash and cash equivalents
Financial assets at fair value through profit or loss
Amortised cost
Trade receivables
Finance receivables
Other receivables and def erred expenses
Reverse annuity mortgages
Financial assets at fair value through OCI
Derivative financial instruments
Financial assets at fair value through OCI

Financial liabilities
Financial liabilities at fair value through profit or loss
Lif e investment contract liabilities
Amortised cost
Other payables
Borrow ings
Lease liabilities

2023
$’000

2022
$’000

11,845
66,730

13,373
70,199

7,800
424,621
4,815
2,925

5,887
230
524,853

7,581
422,870
5,726
3,242

5,414
225
528,630

7,042

8,153

40,693
412,035
27,120
486,890

32,295
412,761
28,209
481,418

5.2  Credit risk 
Credit risk is the risk of financial loss to the Group if a counterparty to a financial instrument fails to meet its contractual obligations, and arises 
principally from the Group's cash and cash equivalents, financial assets at fair value through profit or loss (excluding equities held in unitised 
funds), trade receivables, finance receivables, reverse annuity mortgages, and other receivables. 

The Group’s cash and cash equivalents and financial assets at fair value through profit or loss (excluding equities in unitised funds) are placed 
with registered banks. 

Management assesses the credit quality of trade customers, taking into account their financial position, past experience and other factors. 
Individual risk limits are set based on these assessments. The use of credit limits by trade customers is regularly monitored by management. 
Sales to public customers are settled in cash, bank transfer or using major credit cards, mitigating the credit risk. 

To manage credit on finance receivables the Group performs credit evaluations on all customers requiring advances. The approval process 
considers a number of factors including: borrower’s past performance, ability to repay, amount of money to be borrowed against the security 
and the creditworthiness of the guarantor/co-borrower involved. 

The Group operates a lending policy with various levels of authority depending on the size of the loan. A lending and credit committee operates 
and overdue loans are assessed on a regular basis by this body.  

Risk grades categorise  loans  according  to the  degree  of risk  of financial loss faced  and focuses management  on the  attendant risks. The 
current risk grading framework consists of four grades reflecting varying degrees of risk of default and the availability of collateral or other 
credit risk mitigation. They are as follows: 

61

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TURNERS AUTOMOTIVE GROUP LIMITED 
Notes to the financial statements for the year ended 31 March 2023 

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

• 
• 
• 
• 

performing – the counterparty has a low risk of default and does not have any past due amounts greater than 30 days; 
doubtful – amount is > 30 days past due or there has been a significant increase in credit risk since initial recognition; 
in default - amount is > 90 days past due or evidence indicating the asset is credit impaired; and 
write-off – there is evidence indicating the debtor is in severe financial difficulty and the Group has no realistic prospect of recovery. 

The Group implements guidelines on the acceptability of specific classes of collateral or credit risk mitigation. The principal collateral types for 
finance receivables are: 
• 
• 

mortgages over properties, with the maximum loan to value rate being 75%; 
mortgages over houses for reverse annuity mortgages, with a maximum loan to value ratio of 30% at inception (no new reverse annuity 
mortgages have been advanced since 2009); 
charges over vehicle stock for dealer floorplans; 
chattel paper where the Group acts as a wholesale funder; 
charges over business assets such as equipment; and 
charges over motor vehicles. 

• 
• 
• 
• 

For finance receivables secured by collateral, estimates of the value of collateral are assessed at the time of borrowing, and are not updated 
unless the receivable is being assessed for specific impairment. The allowance for impairment includes the Group's estimate of the value of 
collateral held. 

For Life investment linked contracts the investments credit risk is appropriate for each particular product and the risk is borne by the policy 
holder. There is no significant risk assumed by the Group. 

5.3  Liquidity risk  
Liquidity risk is the risk that the Group will not be able to meet its obligations associated with financial liabilities as they fall due. 

The Group endeavours to maintain sufficient funds to meet its commitments based on forecasted cash flow requirements. Due to the dynamic 
nature  of  the  underlying  businesses,  flexibility  is  maintained  by  having  diverse  funding  sources  and  adequate  committed  credit  facilities. 
Management has internal control processes and contingency plans to actively manage the lending and borrowing portfolios to ensure the net 
exposure to liquidity risk is minimised. The exposure is reviewed on an on-going basis from daily procedures to monthly reporting as part of 
the Group's liquidity management process. 

The liquidity risk for cash flows payable on the life investment contracts liabilities that are unit linked contracts is managed by holding a pool 
of readily tradable investment assets (included in financial assets at fair value through profit or loss) and deposits on call. The liability and 
supporting assets have been excluded from the maturity analysis below because there is no contractual or expected maturity date for the life 
investment contracts  and the readily tradable investment  assets  offset  any  liquidity risk. The  liquidity risk  on  other insurance cash flows  is 
managed by holding designated percentages of insurance reserves in liquid assets such as cash and cash equivalents. 

The table below analyses the Group’s financial liabilities and net settled derivative financial instruments into relevant maturity groupings based 
on the remaining period at reporting date to contractual maturity date. The amounts disclosed in the tables are the contractual and the expected 
undiscounted cash flows. Contractual and expected amounts agree, except for borrowing where expected maturity is the facility maturity date. 

2023
Contractual undiscounted cash flows:
Other payables
Borrow ings
Lease liabilities

Expected undiscounted cash flows:
Other payables
Borrow ings
Lease liabilities

0-6 months
$’000

7-12 
months
$’000

13-24 
months
$’000

25-60 
months
$’000

60+ months
$’000

Total
$’000

40,693
13,099
3,905
57,697

40,693
13,093
3,905
57,691

 -
13,099
3,582
16,681

 -
13,093
3,582
16,675

 -
414,869
6,304
421,173

 -
26,187
6,304
32,491

 -
 -
10,852
10,852

 -
78,560
10,852
89,412

 -
 -
7,444
7,444

 -
543,021
7,444
550,465

40,693
441,067
32,087
513,847

40,693
673,954
32,087
746,734

62

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
TURNERS AUTOMOTIVE GROUP LIMITED 
Notes to the financial statements for the year ended 31 March 2023 

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

2022
Contractual undiscounted cash flows:
Other payables
Borrow ings
Lease liabilities

Expected undiscounted cash flows:
Other payables
Borrow ings
Lease liabilities

0-6 months
$’000

7-12 
months
$’000

13-24 
months
$’000

25-60 
months
$’000

60+ months
$’000

Total
$’000

32,295
8,741
3,681
44,717

32,295
8,741
3,681
44,717

 -
5,023
3,716
8,739

 -
5,023
3,716
8,739

 -
390,470
6,854
397,324

 -
10,040
6,854
16,894

 -
20,296
13,392
33,688

 -
30,118
13,392
43,510

 -
 -
10,084
10,084

 -
459,233
10,084
469,317

32,295
424,530
37,727
494,552

32,295
513,155
37,727
583,177

5.4  Market Risk 
Market risk is the risk that changes in market prices, such as interest rates, foreign exchange rates and equity prices, will affect the Group's 
income or the value of its holdings of financial instruments. 

5.4.1  Insurance business 
For the life investment policies market risk is transferred to the policy holder. The Group earns fees on investment linked policies that are 
based on the amount of assets invested and it may receive lower fees should markets fall. Asset allocation for investment linked policies is 
decided by the Policy Holder. 

In the other insurance business, market risk arises when there is a mismatch between the insurance policy liabilities and the assets backing 
those liabilities. Refer to note 35K for insurance liabilities interest rate sensitivity. The  insurance  business has no significant currency  and 
equity risk. 

5.4.2  Interest rate risk 
Interest rate risk is the risk of loss to the Group arising from adverse changes in interest rates. The Group's financing activities are exposed 
to interest rate risk in respect of its interest earning assets and interest bearing liabilities. Changes to interest rates can impact the Group's 
financial results by affecting the interest spread earned on these assets and liabilities. 

Interest rates are managed by assessing the demand for funds, new lending, expected debt repayments and maintaining a portfolio of financial 
assets and liabilities, including derivative financial instruments, with a sufficient spread between the Group's lending and borrowing activities. 
Exposure to interest rates is monitored by the Board of Directors on a monthly basis. 

The  interest rates  earned  on finance receivables  are fixed  over the  term  of the contract. When  approving  interest rates for individual loan 
advances,  interest rate risk is  measured in  accordance  with the  approved  lending  policy. The Group uses interest  rate swap contracts to 
convert a portion of its variable rate debt to fixed rate debt. No exchange of principal takes place. The notional principal amount of interest 
rate swaps  at  31 March  2023  was  $200m (2022:  $150m)  and  weighted  average interest  was 2.64%  (2022:  1.57%). There  was no  hedge 
ineffectiveness recognised in profit or loss during the period (2022: $nil). 

The table below summarises the sensitivity of the Group’s financial assets and liabilities to interest rate risk. 

Carrying amount

$’000

-1% Profit
$’000

-1% Equity +1% Prof it +1% Equity
$’000

$’000

$’000

2023
Financial Assets
Cash and cash equivalents
Financial assets at fair value through profit or loss
Finance receivables
Derivative financial instruments
Reverse annuity mortgages

Financial Liabilities
Borrow ings
Total increase/(decrease)

11,845
66,730
424,621
5,887
2,925

412,035

(118)
(667)
(4,246)
(33)
(29)

(85)
(480)
(3,057)
(2,595)
(21)

118
667
4,246
33
29

85
480
3,057
2,562
21

4,120
(973)

2,966
(3,272)

(4,120)
973

(2,966)
3,239

63

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
  
 
 
 
TURNERS AUTOMOTIVE GROUP LIMITED 
Notes to the financial statements for the year ended 31 March 2023 

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

Carrying amount

$’000

-1% Profit
$’000

-1% Equity +1% Prof it +1% Equity
$’000

$’000

$’000

2022
Financial Assets
Cash and cash equivalents
Financial assets at fair value through profit or loss
Finance receivables
Derivative financial instruments
Reverse annuity mortgages

Financial Liabilities
Borrow ings
Total increase/(decrease)

13,373
70,199
422,870
5,414
3,242

(134)
(702)
(4,229)
(47)
(32)

(96)
(505)
(3,045)
(2,311)
(23)

134
702
4,229
48
32

96
505
3,045
2,259
23

412,761

4,128
(1,016)

2,972
(3,008)

(4,128)
1,017

(2,972)
2,956

5.4.3  Currency risk 
The Group is exposed to currency risk arising from various currency exposures, primarily with respect to the Australian Dollars (‘AUD’) and 
Japanese Yen (‘JPY’). Currency risk arises from the future commercial transactions, recognised assets and liabilities and net investment in 
foreign operations. 

To ensure the net exposure to EC Credit Control (Aust) Pty Ltd, which has AUD as its functional currency, is kept to an acceptable level, the 
Group has a comprehensive transfer pricing policy and converts the AUD unredeemed voucher liability (refer note 24) into a NZD liability by 
selling the AUD liability to the New Zealand entity that will be providing the relevant services to settle the liability when the voucher is redeemed. 

To limit its exposure to JPY, the Group hedges the anticipated cash flows (mainly purchased inventory) when the commitment is made. All 
projected purchases qualify as ‘highly probable’ forecast transactions for hedge accounting purposes. 

The table below summarises the Group’s financial exposure to currency risk. 

in NZD'000
Net exposure to AUD
Net exposure to JPY

The table below summaries the Group’s sensitivity to +/- 10% foreign exchange fluctuations.  

2023
NZ$'000
997
867

2022
NZ$'000
934
 -

In NZD'000
2023
AUD
JPY

2022
AUD

-10% Prof it -10% Equity +10% Profit +10% Equity

 -
206

111
149

 -
(169)

(91)
(178)

 -

104

 -

(85)

5.5  Assets and liabilities carried at fair value:   
The fair value of assets and liabilities carried at fair value as well as the methods used to calculate fair value are summarised in the table 
below. 

Level 1 
Level 2 

Level 3 

the fair value is calculated using quoted prices in active markets. 
the fair value is estimated using inputs other than quoted prices in level 1 that are observable for the assets or liabilities, either 
directly (as prices) or indirectly (derived from prices). 
the fair value is estimated using inputs for the asset or liability that are not based on observable market data. 

2023
Fair value assets:
Financial assets at fair value through profit or loss - insurance
Financial assets at fair value through profit or loss - term deposits
Investment property
Derivative financial instruments

Level 1
$’000

Level 2
$’000

Level 3
$’000

Total
$’000

 -
59,425
 -
 -
59,425

7,305
 -
 -
5,887
13,192

 -
 -
5,800
 -
5,800

7,305
59,425
5,800
5,887
78,417

64

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TURNERS AUTOMOTIVE GROUP LIMITED 
Notes to the financial statements for the year ended 31 March 2023 

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

2022
Fair value assets:
Financial assets at fair value through profit or loss - insurance
Financial assets at fair value through profit or loss - term deposits
Investment property
Derivative financial instruments

Level 1
$’000

Level 2
$’000

Level 3
$’000

Total
$’000

 -
61,940
 -
 -
61,940

8,259
 -
 -
5,414
13,673

 -
 -
5,950
 -
5,950

8,259
61,940
5,950
5,414
81,563

Fair value - insurance 
The  financial  assets  in  this  category  back  life  investment  contract  liabilities  and  are  investments  in  managed  funds.  The  fair  value  of  the 
investments in the managed funds are determined by reference to published exit prices, being the redemption price based on the market price 
quoted by the fund manager, ANZ New Zealand Investments Limited (refer note 5.4.1). 

Fair value - term deposits and fixed interest securities 
Term deposits are recognised at fair value based on the interest rate set at inception of the term deposit (refer note 5.4.2). 

Fair value - investment property 
The investment property was valued at reporting date at the purchase price included in a conditional sale and purchase for property. 

This is a level 3 fair value measurement and the key output used in determining the consideration is the probable sales price. A change in 
sales price of +/- 5% would increase/(decrease) the total fair value and profit or loss by $0.3m/($0.3m). 

These financial assets are exposed to interest rate risk as disclosed above. 

Derivative financial instruments 
The fair value of forward exchange contracts is determined using forward exchange rates at balance date, with the resulting value discounted 
to present value. The fair value of interest rate swaps is calculated as the present value of estimated future cash flows based on observable 
yield curves. 

Reconciliation of recurring level 3 fair value movements: 

Assets

Opening balance
Revaluation at reporting date - investment property
Closing balance

2023
$'000
5,950
(150)
5,800

2022
$'000
5,950
 -
5,950

During the year there were no movements of fair value assets or liabilities between levels of the fair value hierarchy.   

65

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
Turners Automotive Group Limited
Notes to the financial statements for the year ended 31 March 2023

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

6. SEGMENTAL INFORMATION

6.1 Description of segments
Management has determined the operating segments based on the components of Turners Automotive Group Limited and its subsidiaries (the
Group) that engage in business activities, which have discrete financial information available and whose operating results are regularly reviewed by
the Group's chief operating decision maker. The chief operating decision maker has been identified as the Board of Directors. The Board of
Directors makes decisions about how resources are allocated to the segments and assesses their performance. Geographically the Group's
business activities are located in New Zealand and Australia.

Five reportable segments have been identified as follows:
Auto retail:
Finance:
Insurance:
Credit management:

remarketing (motor vehicles, trucks, heavy machinery and commercial goods) and purchasing goods for sale.
provides asset based finance to consumers and SME's.
marketing and administration of a range of life and consumer insurance products.
collection services, credit management and debt recovery services to the corporate and SME sectors. Geographically the 
collections services segment business activities are located in New Zealand and Australia.
corporate centre.

Corporate & other:

6.2 Operating segments

Revenue

Auto retail
Finance
Insurance
Credit management
Corporate & other

Total

segment
revenue
2023
$’000
283,354
58,634
45,282
9,259
48
396,577

Inter-

segment
revenue
2023
$’000
(5,189)
-
(1,717)
(36)
-
(6,942)

Revenue 
from

external
customers
2023
$’000
278,165
58,634
43,565
9,223
48
389,635

Total

segment
revenue
2022
$’000
249,236
51,898
43,269
9,671
46
354,120

Inter-

segment
revenue
2022
$’000
(6,707)
-
(2,897)
-
-
(9,604)

Revenue 
from

external
customers
2022
$’000
242,529
51,898
40,372
9,671
46
344,516

Revenue from external customers reported to the Board of Directors is measured on the same basis as revenue reported in the profit or loss. Inter-
segment transactions are done on an arms length basis. The Group has no customers representing 10% or more of the Group's revenues.

Operating profit

Auto retail
Finance
Insurance
Credit management
Corporate & other
Profit/(loss) before taxation
Income tax
Net profit attributable to shareholders

2023
$’000
24,985
14,956
12,588
2,865
(9,850)
45,545
(12,979)
32,566

2022
$’000
19,447
17,987
11,580
3,033
(8,927)
43,120
(11,839)
31,281

66

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023Turners Automotive Group Limited
Notes to the financial statements for the year ended 31 March 2023

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

Interest revenue

Interest expense

amortisation expense

Depreciation and 

2023
$’000
225
51,508
2,138
4
20
53,895
(30)

53,865

2022
$’000
199
44,782
1,020
1
1
46,003

(8)
45,995

2023
$’000
(2,349)
(13,281)
(61)
(11)
(4,261)
(19,963)

30
(19,933)

2022
$’000
(1,531)
(6,322)
(72)
(21)
(2,994)
(10,940)

8
(10,932)

2023
$’000
(9,141)
(725)
(1,211)
(258)
(143)
(11,478)

-
(11,478)

2022
$’000
(8,126)
(842)
(1,240)
(330)
(164)
(10,702)

-
(10,702)

Auto retail
Finance
Insurance
Credit management
Corporate & other

Eliminations

Other material non-cash items

Auto retail - gain on modification of a lease

Auto retail - impairment provisions

Finance - impairment provisions

Insurance - reverse annuity mortgage interest

Segment assets and liabilities

Assets

Auto retail

Finance

Insurance

Credit management

Corporate & other

Eliminations

2023
$’000
155,850

453,869

136,023

34,035

238,577
1,018,354
(166,414)
851,940

2022
$’000

116,438

451,504

139,091

31,514

187,749
926,296
(100,603)
825,693

Acquisition of property, plant & equipment, intangible assets and other non-current assets

Auto retail
Finance
Insurance
Credit management
Corporate & other

Eliminations

Revenue/(expenses)

2023
$'000
-

33

(3,741)

287

Liabilities
2023
$’000
73,689

344,786

76,866

3,943

84,618

583,902
(4,211)
579,691

Other

2023
$’000
42,927
862
227
21
140
44,177
-
44,177

2022
$'000
60

151

(3,135)

 294

2022
$’000
66,679

353,313

75,544

3,476

76,181
575,193
(1,897)
573,296

2022
$’000
15,173
469
394
83
2
16,121
-
16,121

67

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023Turners Automotive Group Limited
Notes to the financial statements for the year ended 31 March 2023

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

7. PROFIT BEFORE TAX  

Revenue from continuing operations includes:

Interest income
Bank accounts, short term deposits and investments
Finance receivables
Reverse annuity mortgages
Total interest income

Operating revenue
Sales of goods
Commission and other sales revenue
Loan fee income
Insurance and life investment contract income
Collection income
Bad debts recovered
Other revenue
Total operating revenue
Revenue from continuing operations

Other income comprises:
Gain on sale of investments
Dividend income
Gain on sale of property, plant and equipment
Gain on modification of a lease
Government wage subsidies
Other

Revenue from contracts with customers
Over time
Auto retail
Commission and other sales revenue

At a point in time
Auto retail
Sales of goods
Auction commissions
Credit management
Collection income
Voucher income
Insurance
Motor vehicle insurance commissions

Interest expense
Bank borrowings and other
Bonds
Total interest expense

Movement in impairment provisions 
Provisions for:

Specific impaired finance receivables
Collective impairment provision for finance receivables
Movement in COVID-19 overlay
Movement in economic overlay provision
Collective impairment on reverse annuity mortgages
Finance receivables bad debts written off
Movement 

68

Notes

2023
$’000

2022
$’000

2,026
51,552
287
53,865

205,916
74,980
2,988
38,514
9,204
1,832
1,728
335,162
389,027

-
5
378
-
100
125
608

761
44,940
294
45,995

182,435
58,962
3,659
38,149
9,519
1,147
2,163
296,034
342,029

502
45
270
60
1,580
30
2,487

29,110

24,700

205,916
41,168

182,435
31,116

8,741
500

1,199

19,933
-
19,933

(446)
2,784
(1,682)
1,965
32
1,087
3,740

9,424
95

1,012

10,171
761
10,932

(337)
2,264
271
-
40
786
3,024

14
14
14
14
17

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023Turners Automotive Group Limited
Notes to the financial statements for the year ended 31 March 2023

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

Net operating profit includes the following specific expenses
Depreciation
-  Buildings
-  Plant, equipment & motor vehicles
-  Leasehold improvements, furniture, fittings & office equipment
-  Computer equipment
-  Signs & flags
Intangible amortisation
Amortisation of software
Amortisation of customer relationships
Amortisation of right-of-use asset

Tax advisory fees
Donations
Directors’ fees
Post-employment benefits
Loss on sale of property, plant and equipment

Fees paid to auditor
Baker Tilly Staples Rodway Auckland (auditor of the Group)

Audit of financial statements
Audit of annual financial statements

Other services
Other assurance services

- Audit of DPL Insurance Limited solvency return

- Agreed Upon Procedures in relation to the EC Credit Control Limited trust account

Total other services

Total fees paid to Baker Tilly Staples Rodway Auckland

8.  TAXATION

Net operating profit before taxation 

Income tax expense at prevailing rates (NZ: 28%; Aust: 30%)
Tax impact of income not subject to tax
Tax impact of expenses not deductible for tax purposes
(Over)/under provision in prior years
Taxation (expense)/benefit

Comprising:
Current
Deferred
Under provision in prior years

2023
$’000

299
1,118
1,075
1,274
198

1,099
520
5,895
11,478

223
10
632
1,612
75

479

11

7

18

497

2023
$’000
45,545

(12,758)
284
(502)
(3)
(12,979)

(12,939)
120
(160)
(12,979)

2022
$’000

225
757
1,132
1,068
153

1,536
520
5,311
10,702

217
27
679
1,359
240

467

11

7

18

485

2022
$’000
43,120

(12,074)
492
(174)
(83)
(11,839)

(10,534)
(1,888)
583
(11,839)

69

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023                 
                
Turners Automotive Group Limited
Notes to the financial statements for the year ended 31 March 2023

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

9. EARNINGS PER SHARE

Basic earnings per share
The calculation of basic earnings per share at 31 March was based on the profit attributable to ordinary shareholders and weighted average
number of ordinary shares outstanding, as follows: 

Profit for the year ($'000)

Weighted average number of ordinary shares at 31 March

Basic earnings per share (cents per share)

Weighted number of shares 
Opening balance
Shares issued for staff options
Shares issued for employee share scheme

2023

32,566

2022

31,281

86,518,327

85,968,563

37.64

2023

36.39

2022

86,069,248
385,479
63,599
86,518,327

85,544,248
424,315
-
85,968,563

Diluted earnings per share
The calculation of diluted earnings per share at 31 March was based on the diluted profit attributable to shareholders and a diluted weighted
average number of ordinary shares outstanding  as follows: 

Continuing operations
Add: Long term incentive expense related to options
Profit for the year

Weighted number of ordinary shares (diluted)
Weighted average number of shares (basic)
Effect of the exercise of options
Weighted average number of shares (diluted)

Diluted earnings per share (cents per share)

10.  CASH AND CASH EQUIVALENTS

The carrying value of cash and cash equivalents are denominated in the following currencies:
Australian dollars
New Zealand dollars

2023
$’000
32,566
265
32,831

2022
$’000
31,281
359
31,640

86,518,327
467,052
86,985,379

85,968,563
841,642
86,810,205

37.74

36.45

2023
$’000

136
11,709
11,845

2022
$’000

227
13,146
13,373

The Group's insurance business is required to comply with the solvency standards for licensed insurers issued by the Reserve Bank of New
Zealand. The solvency standards specify the level of assets the insurance business is required to hold in order to meet solvency
requirements, consequently all cash and cash equivalents and term deposits, disclosed in financial assets through profit or loss, held in the
insurance business may not be available for use by the wider Group. DPL Insurance's cash and cash equivalents at 31 March 2023 were
$2.0m (2022: $1.5m).

Cash and cash equivalents at 31 March 2023 of $4.3m (2022: $3.4m) belong to the Turners Marque Warehouse Trust 1 and are not all
available to the Group (refer note 14).

70

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023Turners Automotive Group Limited
Notes to the financial statements for the year ended 31 March 2023

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

11.  FINANCIAL ASSETS AT FAIR VALUE THROUGH PROFIT OR LOSS

Insurance:
Investments in unitised funds
Term deposits
Other:
Deposits
Total

Investments in unitised funds comprise:
New Zealand and overseas equities
Fixed Interest securities 
Cash - deposits
New Zealand and overseas property securities
Total

Investments with external investment managers
ANZ New Zealand Investments Limited - Unitised Funds

2023
$’000

7,305
59,350

75
66,730

3,102
1,678
933
1,592
7,305

2022
$’000

8,259
61,865

75
70,199

3,539
1,391
1,278
2,051
8,259

7,305

8,259

The carrying amounts of the financial assets at fair value through profit or loss are denominated in NZD.

All term deposits held in the insurance business may not be available for use by the wider Group (refer note 10). DPL Insurance's term
deposits at 31 March 2023 were $59.4m (2022: $61.9m). Investments in unitised funds, disclosed in Financial assets through profit or loss,
underwrite the Life investment policies and are not  available for use by the wider Group.

Interest rate and currency risk
A summarised analysis of the sensitivity of financial assets at fair value through profit or loss, excluding investments in unitised funds (as
market risk on unitised funds is transferred to the policy holder), to interest rate risk and currency risk can be found in note 5.4.

Credit risk
The maximum exposure to credit risk from financial assets at fair value through profit or loss at reporting date, excluding investments in
unitised funds, is the carrying value. The financial assets in this category, excluding equity investments, are invested in term deposits with
banks. For Life investment linked contracts (investment in unitised funds) the investments credit risk is borne by the policy holder, there is no
significant credit risk assumed by the Group.

Refer to note 5 for more information on the risk management policies of the Group.

12.  TRADE RECEIVABLES

Performing
Doubtful
In default

Impairment provision
Net trade receivables

Trade receivables are a current asset, with terms of trade usually 30 days or less.

2023
$’000
5,691
2,471
47

8,209
(409)
7,800

2022
$’000
6,920
1,032
107

8,059
(478)
7,581

71

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023Turners Automotive Group Limited
Notes to the financial statements for the year ended 31 March 2023

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

Impaired receivables
If a trade receivable falls overdue and the Group is unable to enter into an arrangement to recover the amount owed then the receivable is
classified as impaired.

The age of doubtful  trade receivables is as follows:
Past due up to 30 days
Past due 30 – 60 days
Past due 60 – 90 days
Past due 90+ days

Movement in the impairment provision:
Opening balance
Impairment charge/(release) included in other operating expenses
Amounts written off

2023
$’000

2,016
335
100
20
2,471

478
(57)
(12)
409

2022
$’000

854
75
1
102
1,032

338
140
-
478

The Group recognises lifetime expected credit loss for trade receivables. The expected credit loss rate is 5.0% (2022: 5.9%). Amounts
charged to the impairment provision are generally written off when there is no expectation of recovering additional cash.

The carrying amounts of the Group's trade receivables are denominated in the following currencies:
Australian dollars
New Zealand dollars

318
7,482
7,800

321
7,260
7,581

Currency risk
A summarised analysis of the sensitivity of financial assets included in trade receivables to currency risk can be found in note 5.4.

Fair value and credit risk
Due to the short-term nature of trade receivables, their carrying value is assumed to approximate their fair value. The maximum exposure to
credit risk from trade receivables at the reporting date is the carrying amount of trade receivables. Credit risk is concentrated predominantly in
New Zealand within the motor trade sector and private household sector, there is no concentration of credit risk on any individual customer.

Refer to note 5 for more information on the risk management policies of the Group.

13.  INVENTORY

Motor vehicles
Less provision for stock obsolescence

Inventories are a current asset.

Movement in provisions for stock obsolescence
Opening balance
Movement (included in Cost of goods sold)
Closing balance

2023
$’000
27,726
(1,669)
26,057

2022
$’000
33,658
(1,678)
31,980

1,678
(9)
1,669

1,687
(9)
1,678

72

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023Turners Automotive Group Limited
Notes to the financial statements for the year ended 31 March 2023

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

14. FINANCE RECEIVABLES

Commercial loans
Consumer loans
Property development & investment loans
Gross finance receivables
Deferred fee revenue and commission expenses
Specific impairment provision
Collective impairment provision
COVID-19 impairment provision
Economic overlay provision

Current

Non-current

Gross financial receivables are summarised as follows:

Performing

Doubtful

In default

Movement in receivables subject to specific impairment assessment

Opening balance

Additions

Amounts recovered

Amounts written off

The aging of loans specifically assessed are as follows:
Past due up to 30 days
Past due 30 – 60 days
Past due 60 – 90 days
In default

2023
$’000
84,126
335,037
2,851
422,014
11,276
(774)
(5,930)
-
(1,965)
424,621

137,142

287,479

424,621

2022
$’000
82,688
334,455
3,959
421,102
12,788
(1,632)
(7,706)
(1,682)
-
422,870

168,329

254,541

422,870

416,694

412,482

2,562

2,758

1,163

7,457

422,014

421,102

2,898

1,545

(1,309)

(1,305)

1,829

1,034
156
89
550
1,829

3,164

1,447

(1,241)

(472)

2,898

1,740
94
-
1,064
2,898

The following table details the risk profile of the Group's provision matrix for finance receivables collectively assessed for impairment. As the
Group's historical credit loss experience does not show significantly different loss patterns for different customer segments, the provision for
loss allowance based on past due status is not further distinguished between the Group's different customer base. 

31 March 2023

Current

Past due up to 30 days

Past due 30 – 60 days

Past due 60 – 90 days

In default

Gross

Collective

Expected

finance 

impairment

loss rate
%
0.85

receivables
$’000
409,949

provision
$’000
3,503

6.88

14.29

27.63

74.09

5,712

1,813

503

2,208

420,185

393

259

139

1,636

5,930

73

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023Turners Automotive Group Limited
Notes to the financial statements for the year ended 31 March 2023

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

31 March 2022

Current

Past due up to 30 days

Past due 30 – 60 days

Past due 60 – 90 days

In default

Expected

loss rate
%
0.76

7.53

20.08

32.61

88.86

Gross

finance

Collective

impairment

receivables
$’000
409,031

3,453

787

371

4,562

418,204

provision
$’000
3,113

260

158

121

4,054

7,706

If the ECL rates on performing financial receivables increased/(decreased) by 1%, the loss allowance on receivables would be $4.2m
higher/($3.6m lower) (2022: $4.1m higher/($3.1m lower)).

Movement in the impairment provisions:
Specific impairment provision
Opening balance
Impairment charge/(release) through profit or loss
Amounts written off

Collective impairment provision
Opening balance
Impairment charge/(release) through profit or loss
Amounts written off

COVID-19 impairment provision
Opening balance
Impairment charge/(release) through profit or loss

Economic overlay provision
Impairment charge/(release) through profit or loss

2023
$’000

1,632
446
(1,304)
774

7,706
2,784
(4,560)
5,930

1,682
(1,682)
-

1,965
1,965

2022
$’000

2,376
(337)
(407)
1,632

13,403
2,264
(7,961)
7,706

1,411
271
1,682

-
-

Total impairment provision

8,669

11,020

Interest rate and foreign exchange risk
A summarised analysis of the sensitivity of finance receivables to interest rate risk can be found in note 5.4.2.

The Group's finance receivables are all denominated in NZD.

Fair value and credit risk

Carrying
amount
2023
$’000

Fair
value
2023
$’000

Carrying
amount
2022
$’000

Fair
value
2022
$’000

Finance receivables

424,621

425,900

422,870

421,403

The fair values are based on cash flows discounted using a weighted average interest rate of 11.81% (2022: 11.23%).

The maximum exposure to credit risk is represented by the carrying amount of finance receivables which is net of any provision for
impairment. The reported credit risk exposure does not take into account the fair value of any collateral, in event of the counterparties failing
to meet their contractual obligation.

Refer to note 5 for more information on the risk management policies of the Group.

74

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023Turners Automotive Group Limited
Notes to the financial statements for the year ended 31 March 2023

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

Securitisation
The Group has a wholesale funding facility with the Bank of New Zealand (BNZ) under which it securitises finance receivables through The
Turners Marque Warehouse Trust 1 (the Trust). Under the facility, BNZ provide funding to the Trust secured by finance receivables sold to the
Trust from the finance segment. The facility is for a 1 year term that will be renewed annually. The facility is for $316m.

The Trust is a special purpose entity set up solely for the purpose of purchasing finance receivables from the finance segment with the BNZ
funding up to 85% (2022: 92%) of the purchase price with the balance funded by sub-ordinated notes from the Group. The New Zealand
Guardian Trust Company Limited has been appointed Trustee for the Trust and NZGT Security Trustee Limited as the security trustee. The
Company is the sole beneficiary.

The Group has the power over the Trust, exposure, and rights, to variable returns from its involvement with the Trust and the ability to use its
power over the Trust to affect the amount of the Group's returns from the Trust. Consequently the Group controls the Trust and has
consolidated the Trust into the Group financial statements.

The Group retains substantially all the risks and rewards relating to the finance receivables sold and therefore the finance receivables do not
qualify for derecognition and remain on the Group's consolidated statement of financial position.

During the financial year $215.5m finance receivables were sold to the Trust (2022: $247.1m). As at 31 March 2023 the carrying value of
finance receivables in the Trust was $314.4m (2022: $329.9m).

15.  OTHER RECEIVABLES, DEFERRED EXPENSES AND CONTRACT ASSETS

Other receivables and prepayments 
Insurance deferred acquisition costs
Contract assets
- Amount relating to services rendered not yet invoiced
- Contract fulfilment costs

Current

Non-current

Carrying amount of financial assets included in other receivables

Expected credit losses on contract assets and other receivables is 0%.

2023
$’000

2,809
2,051

3,239
172
8,271

6,587
1,684

8,271

4,815

2022
$’000

4,088
2,081

3,072
99
9,340

7,988
1,352

9,340

5,726

Fair value and credit risk
The carrying value of these receivables is assumed to approximate their fair value. The maximum exposure to credit risk at the reporting date
is the fair value of the financial assets included in other receivables. There is no concentration of credit risk to any individual customer or
sector.

Refer to note 5 for more information on the risk management policies of the Group.

16. FINANCIAL ASSETS AT FAIR VALUE THROUGH OTHER COMPREHENSIVE INCOME (OCI)

Investment in Carly Holdings Limited (formerly Collaborate Corporation Limited)

Movements in carrying amounts

Opening balance

Additions

Net change in fair value recognised in OCI

Closing balance

2023
$’000

230

225

96

(91)
230

2022
$’000

225

570

 -

(345)
225

75

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023Turners Automotive Group Limited
Notes to the financial statements for the year ended 31 March 2023

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

17. REVERSE ANNUITY MORTGAGES

Reverse annuity mortgages
Provision for impairment 

Current

Non-current

Movement in provisions for impairment
Opening balance
Impairment charge/(release) through profit or loss
Closing balance

Interest rate

2023
$’000

3,107
(182)
2,925

350

2,575

2,925

150
32
182

A summarised analysis of the sensitivity of reverse annuity mortgages  to interest rate risk can be found in note 5.4.2.

The Group's reverse mortgage annuities are all denominated in NZD.

Fair value and credit risk

Reverse annuity mortgages

Carrying
amount
2023
$’000

2,925

Fair
value
2023
$’000

3,289

Carrying
amount
2022
$’000

3,242

2022
$’000

3,392
(150)
3,242

332

2,910

3,242

110
40
150

Fair
value
2022
$’000

3,885

The fair value of reverse annuity mortgages is estimated using a discounted cash flow model based on a current market interest rate for
similar products after making allowances for impairment.

The maximum exposure to credit risk is represented by the carrying amount of reverse annuity mortgages which is net of any provision for
impairment. The reported credit risk exposure does not take into account the fair value of any collateral, in event of the counterparties failing
to meet their contractual obligation.  All reverse annuity mortgages are secured by residential property in New Zealand.

18. INVESTMENT IN SUBSIDIARIES

Subsidiary
Carly NZ Limited
DPL Insurance Limited 
EC Credit Control (Aust) Pty Limited
EC Credit Control (NZ) Limited
Estate Management Services Limited
Oxford Finance Limited
Payment Management Services Limited
Turners Finance Limited
Turners Fleet Limited
Turners Group NZ Limited
Turners Property Holdings Limited
Turners Staff Share Plan Trustees Limited 

Vehicle subscription services
Insurance
Collection services
Collection services
Collection services
Finance
Collection services
Finance
Vehicle and commercial goods trade
Auctions
Property
Trustee

Ownership
Interest Held
2023

100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%

2022

100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%

All subsidiaries have a balance date of 31 March and, with the exception of EC Credit Control (Aust) Pty Limited (incorporated in Australia), all
subsidiaries are incorporated in New Zealand.

The Group has a wholesale funding facility with the Bank of New Zealand (BNZ) under which it securitises finance receivables through The
Turners Marque Warehouse Trust 1 (the Trust). The Group has the power over the Trust, exposure, or rights, to variable returns from its
involvement with the Trust and the ability to use its power over the Trust to affect the amount of the Group's returns from the Trust.
Consequently the Group controls the Trust and has consolidated the Trusts into the Group financial statements.

76

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023Turners Automotive Group Limited
Notes to the financial statements for the year ended 31 March 2023

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

19.  PROPERTY, PLANT AND EQUIPMENT

Land & buildings

Plant, equipment 
& motor vehicles

Leasehold 
improvements, 
furniture, fittings 
& office 
equipment

Computer 
equipment

Signs & flags

$’000

$’000

$’000

$’000

$’000

2023
At cost

Accumulated depreciation

Opening carrying amount

Additions

Disposals

Depreciation

Closing carrying amount

At cost

Accumulated depreciation

Closing carrying amount

WIP included above

2022

At cost

Accumulated depreciation

Opening carrying amount

Additions

Disposals

Depreciation

Closing carrying amount

At cost

Accumulated depreciation

Closing carrying amount

WIP included above

20.  RIGHT-OF-USE ASSETS

Properties

Equipment

Opening balance

Additions

Modifications and reassessments

Depreciation

Closing carrying amount

58,283

(538)

57,745

34,676

(11)
(299)

92,111

92,948

(837)

92,111

739

51,347

(313)

51,034

6,917

19
(225)

57,745

58,283

(538)

57,745

432

5,635

(2,545)

3,090

5,424

(844)
(1,118)

6,552

9,454

(2,902)

6,552

-

4,601

(2,470)

2,131

1,928

(212)
(757)

3,090

5,635

(2,545)

3,090

51

7,387

(3,560)

3,827

1,836

(76)
(1,075)

4,512

8,670

(4,158)

4,512

1

7,544

(3,237)

4,307

822

(170)
(1,132)

3,827

7,387

(3,560)

3,827

244

4,935

(2,522)

2,413

1,245

(24)
(1,274)

2,360

5,808

(3,448)

2,360

480

4,888

(2,611)

2,277

1,383

(179)
(1,068)

2,413

4,935

(2,522)

2,413

386

983

(489)

494

165

(3)
(198)

458

995

(537)

458

28

1,085

(576)

509

156

(18)
(153)

494

983

(489)

494

-

2023

$’000

22,184

42

22,226

23,497

2,344

2,280

(5,895)

22,226

During the year the Group had no gains from modification of leases (2022: $0.06m).

Total

$’000

77,223

(9,654)

67,569

43,346

(958)
(3,964)

105,993

117,875

(11,882)

105,993

1,248

69,465

(9,207)

60,258

11,206

(560)
(3,335)

67,569

77,223

(9,654)

67,569

1,113

2022

$’000

23,492

5

23,497

23,559

3,706

1,543

(5,311)

23,497

77

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023                                                                                                                                     
Turners Automotive Group Limited
Notes to the financial statements for the year ended 31 March 2023

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

21. INVESTMENT PROPERTY

Investment property

Movements in carrying amounts

Opening balance

Net change in fair value

Closing balance

2023
$’000

5,800

5,950

(150)
5,800

2022
$’000

5,950

5,950

 -
5,950

The investment property is 26.8 hectares of residentially zoned land at Sanctuary Hill, 358 Worsleys Road, Christchurch.

The investment property was valued at reporting date at the purchase price included in a conditional sale and purchase for property.

2023
$’000

2022
$’000

67,100

67,100

92,517
2
92,519

6,430
(4,580)
1,850

731
(11)
(1,099)
1,471

6,992
(5,521)
1,471

92,509
8
92,517

6,857
(3,938)
2,919

701
(234)
(1,536)
1,850

6,430
(4,580)
1,850

22. INTANGIBLE ASSETS

Brand
Carrying amount

Goodwill
Opening carrying amount at cost
Foreign exchange adjustment
Closing carrying amount

Software
At cost
Accumulated amortisation
Opening carrying amount

Additions 
Disposals
Amortisation
Closing carrying amount

At cost
Accumulated amortisation
Closing carrying amount

78

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023Turners Automotive Group Limited
Notes to the financial statements for the year ended 31 March 2023

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

Corporate relationships
At cost
Accumulated amortisation
Opening carrying amount

Amortisation
Closing carrying amount

At cost
Accumulated amortisation and impairment provision
Closing carrying amount

Total intangible assets carrying amount
WIP included in software

2023
$’000

6,510
(3,524)
2,986

(520)
2,466

6,510
(4,044)
2,466

2022
$’000

6,510
(3,004)
3,506

(520)
2,986

6,510
(3,524)
2,986

163,556
252

164,453
186

The amortisation and impairment charges are recognised in other operating expenses in profit or loss.

Impairment testing for cash-generating units (CGU) containing brands and goodwill
The aggregate carrying amounts of brands and goodwill allocated to the cash generating units are outlined below. Goodwill primarily relates to
growth expectations, expected future profitability and the substantial skill and expertise of the work force of the cash generating unit. Management
have assessed that there is no foreseeable limit to the period of time over which the goodwill and brand is expected to generate net cash inflows
for the Group, and as such goodwill and brand have been assessed as having an indefinite useful life.  

Goodwill

Allocated to the insurance CGU/segment 

Allocated to collection services CGU/segment

Allocated to the finance CGU/segment

Allocated to the auto retail CGU/segment

Brand

Allocated to the insurance CGU/segment 

Allocated to the auto retail CGU/segment 

2023
$’000

12,777

23,983

9,272

46,487

92,519

21,500

45,600

67,100

2022
$’000

12,777

23,981

9,272

46,487

92,517

21,500

45,600

67,100

The recoverable amount of all CGUs has been determined based on value-in-use calculations. These calculations use pre-tax cash flow
projections based on financial budgets approved by the Board covering at least a five-year period. Cash flows beyond the projected period are
extrapolated using the estimated long term growth rates stated below. The cash flows for the Auto retail and Collection services CGUs are free
cash flows to the firm, while the Insurance and Finance CGU is free cash flows to equity. For each of the CGUs with goodwill and brand the key
assumptions, long term growth rate and discount rate used in the value-in-use calculations are as follows:

Key assumptions:

Sales, price and operating cost assumptions where based on the Board's best estimate of the range of economic conditions the CGUs are likely
to experience during the forecast period. The forecasts for each CGU covering a period of a minimum of 5 years. Annual capital expenditure, the
expected cash costs in CGUs, was based on historical experience and planned expenditure. 

2023 Forecast cash flow growth rates (%)

  Auto retail CGU (weighted average cost of capital)

  Insurance CGU (cost of equity)

  Finance CGU (cost of equity)

  Collection services CGU (weighted average cost of capital)

2022 Forecast cash flow growth rates (%)

  Auto retail CGU (weighted average cost of capital)

  Insurance CGU (cost of equity)

  Finance CGU (cost of equity)

  Collection services CGU (weighted average cost of capital)

Year 2

Year 3

Year 4

Year 5

50.7

(12.5)

307.9

32.1

3.3

4.0

23.4

29.1

7.0

7.9

37.8

24.6

Year 2

Year 3

Year 4

Year 5

12.8

(4.5)

(30.4)

32.0

10.0

5.8

11.7

21.3

9.2

14.7

5.1

14.8

3.0

8.9

17.6

24.0

8.8

24.8

3.3

11.9

79

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023Turners Automotive Group Limited
Notes to the financial statements for the year ended 31 March 2023

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

Long-term growth rate

Pre-tax discount rate

  Auto retail CGU (weighted average cost of capital)

  Insurance CGU (cost of equity)

  Finance CGU (cost of equity)

  Collection services CGU (weighted average cost of capital)

2023

2.05%

12.60%

12.80%

17.60%

17.60%

2022

2.25%

13.10%

13.80%

18.70%

15.60%

The long term growth rate is the weighted average growth rate used to extrapolate cash flows beyond the forecast period and is based on the
current implied inflation rates and does not exceed the long-term average growth rate for the products, industries, or country or countries in which
the CGUs operate. The discount rates were established by taking into account the specific attributes and size of the CGUs. 

In assessing the impairment of the goodwill and brand value in the CGUs, a sensitivity analysis for reasonably possible changes in key
assumptions was performed. This included increasing and reducing the terminal growth rate by 0.25% (2022: 0.25%) and increasing and
decreasing the discount rate as follows:

  Auto retail CGU

  Insurance CGU

  Finance CGU

  Collection services CGU

These reasonably possible changes in rates did not cause any impairment in the CGUs. 

23. OTHER PAYABLES

Accounts payable
Employee entitlements (short term)
Employee entitlements (long term)
Dividend payable
Other payables and accruals

2023

1.00%

1.00%

1.00%

1.00%

2023
$’000
24,743
5,485
376
-
25,404
56,008

2022

1.10%

1.10%

1.20%

1.10%

2022
$’000
23,559
5,408
348
5,192
15,596
50,103

Carrying value of financial liabilities in other payables

40,693

32,295

The carrying amounts of the Group's financial liabilities in other payables are denominated in the following currencies:
Japanese Yen
Australian dollars
New Zealand dollars

867
166
39,660
40,693

1,644
61
30,590
32,295

Currency risk
A summarised analysis of the sensitivity of financial liabilities included in other payables to currency risk can be found in note 5.4.3.

Fair value 
Due to the short-term nature of the financial liabilities in other payables, their carrying value is assumed to approximate their fair value. 

80

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023Turners Automotive Group Limited
Notes to the financial statements for the year ended 31 March 2023

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

24. CONTRACT LIABILITIES

Unredeemed debt and PPSR voucher liability
Motor vehicle insurance rebate liability

Movement in contract liabilities
Unredeemed debt and PPSR voucher liability
Opening balance
Charge/(release) to profit or loss

Motor vehicle insurance rebate liability
Opening balance
Additions

25. DEFERRED TAXATION

2023
$’000
1,339
223
1,562

1,635
(296)
1,339

213
10
223

2022
$’000
1,635
213
1,848

2,110
(475)
1,635

203
10
213

Deferred income tax assets and liabilities are offset when there is a legally enforceable right to offset assets against liabilities and when the
deferred income taxes relate to the same fiscal authority. The movement on the deferred tax account is as follows:

Opening balance
Translation difference
Charge to profit or loss
Closing balance

The charge to profit or loss is attributable to the following items:
Corporate relationships
Loan impairment provision
Insurance deductible reserves
Property, plant and equipment
Lease liability
Right of use asset
Provisions and accruals

Deferred tax (assets)/liabilities to be recovered after more than 12 months
Deferred tax (assets)/liabilities to be recovered within 12 months
Closing balance
The deferred tax asset/liabilities have been recognised at 28%, the tax rate at which it is expected to reverse.

Deferred tax relates to the following:
Deferred tax assets:
Loan impairment provision
Lease liability
Provisions and accruals
Insurance reserves
Total deferred tax asset

2023
$’000
13,191
6
(120)
13,077

2023
$’000

(146)
634
168
(15)
305
(356)
(710)
(120)

14,681
(1,604)
13,077

3,008
7,593
3,077
272
13,950

2022
$’000
11,297
6
1,888
13,191

2022
$’000

(37)
1,515
73
555
151
(17)
(352)
1,888

14,665
(1,474)
13,191

3,642
7,898
2,379
440
14,359

81

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023Turners Automotive Group Limited
Notes to the financial statements for the year ended 31 March 2023

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

Deferred tax liabilities:
Brand
Customer relationships
Right of use asset
Deferred expenses and accruals

Net deferred tax liabilities

Imputation credit memorandum account
Opening balance
Income tax payments/(refunds received)
Imputation credits utilised
Closing balance

2023
$’000

18,788
691
6,224
1,324
27,027

13,077

21,647
16,380
(5,049)
32,978

2022
$’000

18,788
837
6,580
1,345
27,550

13,191

20,033
9,472
(7,858)
21,647

Policy holder tax losses
The policy holder tax losses carried forward at 31 March 2023 are $4,692,000 (2022: $4,723,000). The policy holder tax losses are only available
to be offset against future policy holder income.

26. BORROWINGS

Secured bank borrowings
Deferred borrowing costs

Non-bank borrowings

Motor Trade Finance

Total borrowings

Current
Non-current

2023
$’000
412,035
-
412,035

2022
$’000
412,588
-
412,588

-

173

412,035

412,761

                     -                    3,724 
409,037
           412,035 
412,761
412,035

Secured bank borrowings
In March 2023 the Group has a syndicated funding facility, including a 1 year working capital facility, with the Bank of New Zealand and ASB Bank,
a self liquidating trade finance facility and three year term facility with ASB Bank and a securitisation facility with the Bank of New Zealand. 

The bank borrowings, are secured by a first-ranking general security agreement over the assets of the Company and its subsidiaries, excluding
DPL Insurance Limited, Turners Finance Limited and EC Credit (Aust.) Limited. Current interest rates on the bank borrowings are variable and
average 6.71% (2022: 2.74%). The Group's securitisation financing arrangement with the Bank of New Zealand as described in note 14.

82

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023Turners Automotive Group Limited
Notes to the financial statements for the year ended 31 March 2023

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

Borrowing covenants
The Group has complied with all borrowing covenants in both the current and prior financial year.

Foreign currency risk
All the Group's borrowings are in NZD.

Fair value 

Borrowings

Carrying
amount
2023
$’000
412,035

Fair
value
2023
$’000
406,127

Carrying
amount
2022
$’000
412,761

Fair
value
2022
$’000
407,347

The fair values are based on cash flows discounted using a weighted average borrowing rate of 4.97% (2022: 2.31%). The fair value of borrowings
considers the impact of interest rate swaps as referred to in note 5.4.2.

Contractual repricing dates

1 year or less

Over 1 to 2 years

Over 2 to 5 years

27. LEASE LIABILITIES

Lease liabilities

Current

Non-current

2023
$’000

2022
$’000

                     -                    3,724 
           322,035               389,037 
             90,000                 20,000 
           412,035               412,761 

2023
$’000

2022
$’000

27,120

28,209

6,130

20,990

27,120

2,358

25,851

28,209

Lease liabilities have incremental borrowing rates of 4.16% to 7.07% (2022: 2.87% to 7.07%), with maturities up to 10 years (2022: up to 11 years). 
4 new leases were entered into during the year (2022:3) and 6 leases were modified or cancelled during the year (2022: 4).

The carrying amounts of the lease liabilities are denominated in the following currencies:

Australian dollars
New Zealand dollars

Interest expense in profit or loss

28. SHARE CAPITAL

Number of ordinary shares  
Opening balance
Shares issued for staff options
Shares issued for employee share scheme
Total issued and authorised capital

2023
$’000
30
27,090
27,120

1,284

2022
$’000
95
28,114
28,209

1,774

2023

2022

86,069,248
525,000
105,999
86,700,247

85,544,248
525,000
-
86,069,248

83

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023Turners Automotive Group Limited
Notes to the financial statements for the year ended 31 March 2023

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

Dollar value of ordinary shares
Opening balance
Shares issued for staff options
Shares issued for employee share scheme
Share issue costs
Total issued capital

2023

$'000

205,482
1,208
401
(15)
207,076

2022

$'000

204,297
1,192
-
(7)
205,482

Ordinary shares are fully paid with no par value. All ordinary shares have equal voting rights and share equally in dividends and surplus on winding
up. 

Capital management
The Group’s capital consists of share capital, share option reserve, translation reserve, cash flow reserve and retained earnings. The Board seeks
to maintain a balance between the higher returns that might be possible with higher levels of borrowing and the advantages and security afforded
by a sound capital position. The allocation of capital between its specific business operations and activities is, to a large extent, driven by
optimisation of
to specific operations and activities is undertaken
independently of those responsible for the operation. The Group’s strategies in respect of capital management and allocation are reviewed
regularly by the Board of Directors.

the return on the capital allocated. The process of allocating capital

The Group's funding covenants include minimum equity ratios. There have been no breaches of covenants. In addition to the above, the life
insurance company is required to retain equity for solvency purposes, refer note 35G.

29. SHARE OPTIONS
In July 2020, the Board approved the grant of 2,300,000 options to Senior Executives of the Group at an exercise price of $2.00 under the Group's
Share Option Plan. The grant is split into four tranches of 575,000 options with the following vesting dates; 1 June 2021, 1 June 2022, 1 June 2023
and 1 June 2024. Each tranche expires two year after the vesting date. During the year ended 31 March 2021, 200,000 options were cancelled. In
June 2022, 525,000 (June 2021: 525,000) options were exercised.

The weighted average fair value of the options granted, using the Binomial Tree option pricing model, is $0.31 per option. The significant inputs in
the model were, the share price at grant date of $2.19, the exercise price of $2.00, volatility of 27.5%, an expected exercise date for all tranches of,
80% at vesting date and 20% at expiration date and an annual risk free rate between 0.24% - 0.63%. Volatility is measured as the standard
deviation of changes in the Company's share price over a 12 month period.

During the financial year 1,390,000 options granted to Senior Executives of the Group at an exercise price of $4.20 under the Group's Share
Option Plan in December 2021 were cancelled. The grant was split into four tranches of 347,500 options with the following vesting dates; 30
November 2022, 30 November 2023, 30 November 2024 and 30 November 2025. Each tranche expires two year after the vesting date. 

The weighted average fair value of the options granted, using the Binomial Tree option pricing model, is $0.67 per option. The significant inputs in
the model were, the share price at grant date of $4.44, the exercise price of $4.20, volatility of 30.0%, an expected exercise date for all tranches of,
80% at vesting date and 20% at expiration date and an annual risk free rate between 1.06% - 1.72%. Volatility is measured as the standard
deviation of changes in the Company's share price over a 12 month period. 

If a participant in the Group Share Option Plan leaves (by any means and for any reason) the employment of the Company or any applicable
subsidiary, the participant’s options which have reached their vesting date, together with any other options as may be nominated at the discretion
of the Board of Directors of the Company in extraordinary circumstances (such as the redundancy, permanent disablement or death of a
participant), may be exercised within a period of 60 days (following which they will lapse) and the participant's other Options will lapse immediately.

The share based payment for the current financial year is $265,000 (2022: $359,000).

84

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023Turners Automotive Group Limited
Notes to the financial statements for the year ended 31 March 2023

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

Movement in the number of share options outstanding and their related weighted average exercise prices are as follows:

Opening balance

Granted

Exercised

Cancelled

Closing balance

Weighted 
average

exercise

price

2023

$
2.00

-

2.00

4.20

2.00

Weighted 
average

exercise

price

2022

$
2.00

4.20

2.00

-

3.03

Options

2023

000's
2,965

-

(525)

(1,390)

1,050

Options

2022

000's
2,100

1,390

(525)

-

2,965

The weighted-average share price at the date of exercise for share options exercised in the year ending 31 March 2023 was $3.73 (2022: $4.14).

Share options outstanding at balance sheet have the following expiry dates and exercise prices:

Expiry date
31 May 2024
30 November 2024
31 May 2025
30 November 2025
31 May 2026
30 November 2026
30 November 2027

30. DIVIDENDS

Exercise
price
$
2.00
4.20
2.00
4.20
2.00
4.20
4.20

Options
2023
000's

525.0

525.0

Options
2022
000's
525.0
347.5
525.0
347.5
525.0
347.5
                 347.5 

Final dividend for the year ended 31 March 2022 of $0.07 (31 March 2021: $0.06) per fully paid ordinary share, imputed paid on 28 July 
2022 (2021: 24 July 2021).

Quarterly dividend for the year ended 31 March 2023 of $0.05 (31 March 2022: $0.05) per fully paid ordinary share, imputed, paid on 27 
October 2022 (2022: 28 October 2021).

Quarterly dividend for the year ended 31 March 2023 of $0.05 (31 March 2022: $0.05) per fully paid ordinary share, imputed, paid on 26 
January 2023 (2022: 27 January 2022).

Quarterly dividend for the year ended 31 March 2022: $0.06 per fully paid ordinary share, imputed, paid on 20 April 2022.

2023
$’000

2022
$’000

6,062

5,164

4,335

4,303

4,335

4,303

-
14,732

5,164
18,934

Dividends not recognised at year end
In addition to the above dividends, after year end the directors recommended the payment of the following dividend:

Quarterly dividend for the year ended 31 March 2023 of $0.06 per fully paid ordinary share, imputed, paid on 27 April 2023 .

5,202

-

Final dividend of $0.07  (31 March 2022: $0.07) per fully paid ordinary share, imputed, payable on 28 July 2023 (2022: 28 July 2022).

6,069

6,062

85

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023               
                 
               
                 
               
                 
                   
                 
               
                     
               
                 
Turners Automotive Group Limited
Notes to the financial statements for the year ended 31 March 2023

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

31. TRANSACTIONS WITH RELATED PARTIES

Major shareholders, directors and closely related persons to them are considered related parties of the Group.

Key management personnel compensation
The key management personnel are all the Directors of the Company and the Leadership team. Compensation paid to the Leadership team in the
years ended 31 March 2023 and 31 March 2022 were as follows:

($'000)

Year ended 31 March 2023

Year ended 31 March 2022

Short-
term
benefits
$'000

 3,686

 2,628

Other long-
term
benefits
$'000

Share-based
payments
$'000

Total
$'000

 110

 81

 72                  3,868 

 241                  2,950 

Key management personnel that resigned during the year received no termination benefits and were paid only contractual employment obligations.
Key management do not have any post employment entitlements.

Directors that resigned during the year did not receive any termination benefits and directors do not have any post employment entitlements.

The Group has no transactions or loans with key management personnel, other than what is reported above and detailed in the statutory
information section on pages 98 to 101. Directors fees are detailed in note 7 and in the shareholder and statutory information section. The details
of the director share purchases are included in the statutory and shareholder information section.

32. CASH FLOW RECONCILIATIONS

Reconciliation of net surplus with cash flows from operating activities

Profit for the year

Adjustment for non-cash and other items
Impairment charge on finance receivables, reverse annuity mortgages and other receivables
Net loss/(profit) on sale fixed assets
Depreciation and amortisation
Capitalised reverse annuity mortgage interest
Deferred revenues
Fair value adjustments on assets/liabilities at fair value through profit and loss
Net annuity and premium change to policyholders accounts
Non-cash adjustments to finance receivables effective interest rates
Deferred expenses
Revaluation loss on investment property
Gain on modification of a lease
COVID-19 rent concessions

Adjustment for movements in working capital
Net decrease/(increase) receivables and pre-payments
Net decrease/(increase) in inventories
Net increase in payables
Net decrease in contract liabilities
Net increase in finance receivables
Net decrease in reverse annuity mortgages
Net (decrease)/increase of insurance assets at fair value through profit or loss
Net (withdrawals)/contributions from life investment contracts
Net (decrease)/increase in deferred tax liability
Net increase in tax payable
Cash flows from operating activities

2023
$’000
32,566

3,659
(290)
11,478
(287)
628
(444)
(807)
(3)
1,135
150
-
-

937
5,923
14,105
(345)
(6,814)
572
3,872
(304)
(174)
2,760
68,317

2022
$’000
31,281

3,108
(306)
10,702
(294)
1,500
(297)
(89)
(14)
(4,136)
-
(60)
(92)

(1,506)
(1,792)
11,190
(465)
(93,992)
1,164
(2,482)
126
1,952
561
(43,941)

86

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
Turners Automotive Group Limited
Notes to the financial statements for the year ended 31 March 2023

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

Reconciliation of cash flows arising from financing activities
The table below details changes in the Group's cash flows arising from financing activities, including both cash and non-cash changes. Liabilities 
arising from financing activities are those for which cash flows were, or future cash flows will be classified in the Group's consolidated statement of 
cash flows as cash flows from financing activities.

Balance as at 31 March 2021

Borrowings Lease liabilities
$'000
28,747

$'000
339,611

Share capital
$'000
204,297

Retained 
earnings
$'000
29,736

Changes from financing cash flows

75,660

(5,563)

1,185

(13,770)

Other changes
Profit
Dividend payable
Amortisation of deferred issue costs
Netted off finance receivables
Interest paid
Interest expense (excl. accrued interest)
Non-cash lease movements

-
-
78
(2,588)
(6,676)
6,676
-
(2,510)

-
-
-
-
(1,774)
1,774
5,025
5,025

-
-
-
-
-
-
-
-

31,281
(5,164)
-
-
-
-
-
26,117

Balance at 31 March 2022

412,761

28,209

205,482

42,083

Changes from financing cash flows

Other changes
Profit
Dividend payable
Employee share based 
Netted off finance receivables
Interest paid

Interest expense (excl. accrued interest)

Non-cash lease movements

(553)

-
-
-
(173)

(17,653)

17,653

-
(173)

-

-
-
-
-

(1,284)

1,284

(1,089)
(1,089)

1,436

(19,896)

32,566
5,164
296
-

-

-

-
38,026

158
-

-

-

-
158

Balance at 31 March 2023

412,035

27,120

207,076

60,213

33. COMMITMENTS AND CONTINGENT LIABILITIES

Capital Expenditure:
At balance date, the Group has committed to the development of one existing site. This has resulted in capital commitments of $4,400,000 (2022: 
$18,900,000). 

Future Lease Commitments:
The Group has no lease commitments commencing after balance date (2022: 1).

Loan Commitments:

The Group has no material undrawn credit commitments at reporting date (2022: nil).

Contingent Liabilities:
The Group has no other material contingent liabilities at reporting date (2022: nil).

34. SUBSEQUENT EVENTS AFTER BALANCE DATE
The Group announced the adoption of a Dividend Reinvestment Plan on 23 May 2023.

The Group had no dividend accrued at balance date (2022: $5,164,000 (refer note 30)). 

87

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023TURNERS AUTOMOTIVE GROUP LIMITED 
Notes to financial statements for the year ended 31 March 2023 

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

35.  INSURANCE RELATED DISCLOSURES 

A.  Actuarial policies and the methods 
The actuarial report on insurance contract liabilities and prudential reserves for the current reporting period was prepared as at 31 March 2023 
by Peter Davies, a Fellow of the New Zealand Society of Actuaries.   

Life insurance contract liabilities 
The  value  of  life  insurance contract  liabilities has been  determined in  accordance  with  Professional  Standard No.  20  of the New Zealand 
Society of Actuaries. After making appropriate checks, the actuary was satisfied as to the accuracy of the data from which the amount of policy 
liabilities has been determined. 

The key assumptions used in determining policy liabilities are as follows: 

a) Discount Rates 
Discount rates used to determine the life insurance contract liabilities are based on an appropriate risk-free rate of return, taking account of 
the term of the insurance contracts.   

Tax was deducted at the rate of 28% on investment earnings net of investment expenses (2022: 28%).  The net discount rates assumed were 
as follows: 

Whole of Life and Endowment Policies (including Funeral Plan)* 
Quick Cover term life plan* 
Term Insurance Policies 
Caring Plan Funeral Benefit Policies 
Annuity Policies 
Consumer Credit and Key Person Loan Protection 

2023 
Treasury risk-free rates 
Treasury risk-free rates 
Not applicable 
Not applicable 
Treasury risk-free rates 
Not applicable 

2022 
Treasury risk-free rates 
Treasury risk-free rates 
Not applicable 
Not applicable 
Treasury risk-free rates 
Not applicable 

* These rates are provided by Treasury as at 31 January, and are then adjusted to 31 March based on the movement in swap rates, as quoted 
by the Reserve Bank, between January and March. Illustrative forward rates for the respective valuations are as follows: 

Cash-flows in year 10: 

March 2022: 
March 2023: 

2.42% per annum net of tax 
3.38% per annum net of tax 

b) Inflation Rates 
In determining the future expected rate of return, general inflation was assumed to continue into the future at 2.0% per annum (2022: 2.0%).  

c) Mortality Rates 
Rates of mortality were assumed as follows: 

For underwritten whole of life, endowment and term insurance policies: NZ97 (2022: NZ97). 

For guaranteed issue regular premium funeral plans: NZ97 (DPL plans), NZ04 (ex-Greenwich plans) multiplied by a factor to reflect higher 
mortality at younger ages, and the impact of guaranteed issue anti-selection (no change from 2022). 

QuickCover plans - NZ04 with additional loadings reflecting the impact of guaranteed issue anti-selection (no change from 2022). 

For annuities the assumed mortality table is 90% of the NZ12-14 population tables.  For the Cook Islands Annuity Pension Plan the assumed 
mortality table is the PA(90) table without adjustment (2022: no change). 

d) Profit Carriers 
The policies were divided into major product groups with profit carriers as follows: 

Major Product Groups 
Participating Whole of Life and Endowment Policies 
Non Participating Whole of Life and Endowment Policies 
Lump Sum Funeral Benefit Policies (Caring Plan) 
Term Insurance Policies 
Funeral Plan Policies (Regular premium guaranteed issue)  
Quick Cover term life plan 
Annuities 
Consumer Credit / Lifestyle 
Motor business 
Accidental death & redundancy – Stop Gap 
Accidental death regular & single premium 

Carrier 
Premiums 
Premiums 
Not Applicable 
Premiums 
Gross claims 
Gross claims 
Annuity payments 
Not Applicable 
Not Applicable 
Not Applicable 
Not Applicable 

e) Investment and Maintenance Expenses 
The maintenance  expense  and  general  growth  and  development  expense  allowances  assumed for the main classes  of  business  were  as 
follows: 

Endowments 
Funeral plan DPL 

$400 per policy per annum (2022: $158) 
$100 per policy per annum (2022: $40.05) 

88

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TURNERS AUTOMOTIVE GROUP LIMITED 
Notes to financial statements for the year ended 31 March 2023 

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

Funeral plan Greenwich 
Term life plans 
Consumer credit plans (for loss recognition): 
Annuity plans 

$28 per policy per annum (2022: $9.55) 
$25 per policy per annum (2022: $9.55) 
$25 per policy per annum (2022: $9.55) 

                    $400 per policy per annum (2022: $158) 

Investment management expenses were assumed to be 1.0% (2022: 1.0%) of policy liabilities. 

f) Inflation and Automatic Indexation of Benefits 
Maintenance expenses are assumed to increase 2.0% per annum (2022: 2.0%).  Investment management expenses are assumed to remain 
a constant percentage of funds under management. 

g) Taxation 
The assumed future tax rates reflect the corporate tax rate applying in New Zealand with effect from 1 April 2011.  The calculations have been 
carried out on the basis of current life insurance income tax legislation. 

h) Rates of Discontinuance 
Rates of discontinuance are assumed to be 5.0% for whole of life, endowment and term insurance business (2022: 5.0%), and nil for annuity 
pension plan business (2022: nil). 
For the DPL Funeral plan the rates of discontinuance are based on company experience, beginning at 15% in year 1 and reducing ultimately 
to 3% per annum (2022: no change). 
For the Funeral plan (ex Greenwich) product the rates of discontinuance are based on the pricing assumption for this product, beginning at 
20% in year 1, and reducing ultimately to 3% per annum (2022: no change). 
For Quick Cover the rates of discontinuance are based on the pricing assumption for this product, beginning at 15% in year 1, and reducing 
ultimately to 10% per annum (2022: no change). 

i) Surrender Values 
The Company's current basis of calculating surrender values is assumed to continue in the future. 

j) Rates of Future Supportable Participating Benefits 
Rates  of  bonus  supported  by  the  participating  fund  are  simple  annual  bonuses  of  $0.00  (2022:  $0.00)  per  $1,000  of  sum  assured  on 
endowment policies, the reduction arising because of persistently low interest rates.  

k) Impact of changes in assumptions 
The impact of the change in the discount rate is a reduction in policy liabilities of $385,000 (2022: reduction of $614,000). 
The policy liabilities increase by $50,000 as a result of the revised expense assumptions, due to some products having no future profit margin 
under IFRS 4 with which to absorb changes (2022: no change to liabilities). 

l) Crediting Policy Adopted for Future Supportable Participating Benefits 
For participating business, the Company's policy is to distribute profits arising such that over long periods the returns to policy holders are 
commensurate with the investment returns achieved on relevant assets, together with other sources of profit arising from this business.  In 
applying  the  policyholders'  share  of  distributions  to  provide  bonuses,  consideration  is  given  to  achieving  equity  between  generations  of 
policyholders  and  equity  between the  various classes  and sizes  of  policies  in force.   Assumed future bonus rates  included in policyholder 
liabilities were set such that the present value of policyholder liabilities, allowing for the shareholders' right to participate in distributions, equals 
the value of assets supporting the business.  The supportable future bonus rate on this basis is zero. 

Non-life insurance liabilities 
The value of non-life outstanding claims and the Liability Adequacy Test of the non-life business, have been carried out in accordance with 
Professional Standard  no.  30.   After  making  appropriate checks, the  actuary  was satisfied  as to  the  accuracy  of the data from  which the 
amount of policy liabilities has been determined. 

B.  Financial strength rating 
The  Insurance  (Prudential  Supervision)  Act  2010  requires  all  licensed  insurers  to  have  a  current  Financial  Strength  Rating,  given  by  an 
approved rating entity. DPL Insurance Limited has been issued a Financial Strength Rating of B++ (Good) and an Issuer Credit Rating of bbb 
(Good), with the outlook assigned to both ratings as 'Stable' by A.M. Best. The rating was issued by A.M. Best on 18 August 2022. 

Financial Strength Rating scale: 

A++, A+ Superior 
A, A- Excellent 
B++,B+ Good 

B, B- Fair 
C++, C+ Marginal 
C, C- Weak 

D Poor 
E Under Regular Supervision 
F In liquidation 
S Suspended 

Issuer Credit rating scale: 

Investment Grade 
aaa (Exceptional) 
aa (Superior) 
a (Excellent) 
bbb (Good) 

Non-Investment Grade 
bb (Fair) 
b (Marginal) 
ccc, cc (Weak) 
c (Poor) 
rs (Regulatory Supervision/Liquidation) 

89

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Turners Automotive Group Limited
Notes to the financial statements for the year ended 31 March 2023

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

C.  Surplus after taxation from insurance activities arose from:

Insurance Contracts
Planned margin of revenues over expenses
Change in discount rate: Treasury yield curve shift
Change in demographic, expense assumption
Difference between actual and assumed experience
Life investments contracts
Difference between actual and assumed experience
Investment returns on assets in excess of insurance
contract and investment contract liabilities
Surplus after taxation attributable to insurance activities

2023
$’000

517
385
(50)
6,749

299

988
8,888

2022
$’000

581
614
-
10,130

311

427
12,063

The disclosure of the components of operating profit after tax expense are required to be separated between policyholders’ and shareholders’
interests.  We have included only one column, as policyholder profits arise only in respect of a small number of participating policies, and the
profits arising on these policies over the year were effectively zero.  Accordingly all of the profits earned over the year are shareholder profits.

It is not currently possible to identify all experience variances separately for life investment contracts. The difference between actual and
assumed experience for life insurance contracts therefore includes some variances relating to life investment contracts.

D.  Insurance and investment contract income

Insurance contract premiums
Investment (loss)/revenue
Investment revenue received from/(paid to) life insurance investment contracts
Other Revenues
Total insurance and investment contract income

Investment (loss)/revenue
Equity securities
Fixed interest securities
Property investments

2022
$’000
38,150
295
(171)
187
                  38,813                    38,461 

2023
$’000
38,514
(444)
567
176

(44)
(381)
(19)
(444)

104
(44)
235
295

Included within equity securities is dividend income of $Nil (2022: $Nil) and included within fixed interest securities is interest income of $Nil
(2022: $Nil). A net realised and unrealised loss on securities at fair value through profit or loss of $444,000 (2022: gain of $295,000) is included in
total Investment Income.

90

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023Turners Automotive Group Limited
Notes to the financial statements for the year ended 31 March 2023

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

E.  Insurance related expenses

Insurance contract claims
Reinsurance expenses

Insurance contracts
Policy acquisition expenses - commission costs
Deferred acquisition cost amortisation
Total insurance contract related expenses

Life investment contracts 
Investment management expenses

Movement in life insurance liabilities

Net operating profit includes the following specific expenses
Audit fees for the audit of financial statements
Amortisation of customer relationships
Amortisation of other intangible assets
Depreciation
Employee benefits

F.  Taxation

Net operating profit before taxation 

Income tax expense at prevailing rates
Tax impact of expenses not deductible for tax purposes
Prior year adjustment
Taxation expense

Comprising:
Current
Deferred
Prior year adjustment

Deferred tax
Opening balance
Charge to profit or loss
Closing balance

The charge to profit or loss is attributable to the following items:
Insurance deductible reserves
Provisions and accruals
Prior year adjustment

Income tax losses on policyholder base 
The policy holder tax losses carried forward at 31 March 2023 are $4,692,000 (2022: $4,723,000).  

Imputation credit memorandum account
The policyholder imputation credit account has a closing balance at 31 March 2023 of $Nil (2022: $Nil).

2023
$’000
21,765
602

1,920
30
1,950

41

(619)

129
520
206
348
4,949

12,466

3,490
87
1
3,578

3,598
69
(89)
3,578

6,419
69
6,488

(167)
188
(90)
(69)

2022
$’000
20,980
565

2,158
324
2,482

45

(583)

125
520
264
366
4,824

15,325

4,291
(1,026)
(3)
3,262

3,529
(248)
(19)
3,262

6,667
(248)
6,419

73
(269)
(52)
(248)

91

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023Turners Automotive Group Limited
Notes to the financial statements for the year ended 31 March 2023

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

G.  DPL Insurance Limited solvency calculation
In terms of the Insurance (Prudential Supervision) Act 2010, DPL Insurance Limited must comply with the Solvency Standard for Life Insurance
Business 2014 and the Solvency Standard for Non-life Business 2014. DPL Insurance Limited is required to hold minimum solvency capital of
$5.0 million and have a solvency margin of at least $0.

2023
$’000
41,844
21,565
1.94
21,565
20,279
1.94

34,653
18,254
16,399

7,191
3,311
3,880

2023
$’000

55,015
1,058
2
56,075

59,947
6,462
4,686
(19,936)
4,916
 -
56,075

211

6,596

2022
$’000
36,738
20,199
1.82
20,199
16,539
1.82

32,234
17,759
14,475

4,504
2,440
2,064

2022
$’000

53,101
1,897
17
55,015

59,177
6,265
5,997
(21,760)
5,338
(2)
55,015

199

6,668

(631)

                    8,153                      8,116 
98
                    1,177                      1,279 
(1,153)
(187)
                    7,042                      8,153 

(1,481)
(176)

Actual solvency capital
Calculated minimum solvency capital
Coverage ratio on calculated margin (times)
Overall minimum capital requirement
Solvency margin on overall minimum requirement
Coverage ratio on overall minimum requirement (times)

Non-life insurance
Actual solvency capital
Calculated minimum solvency capital
Solvency margin on calculated minimum requirement

Life insurance
Actual solvency capital
Calculated minimum solvency capital
Solvency margin on calculated minimum requirement

H.  Policyholder liabilities

Insurance contract liabilities
Opening insurance contract liabilities
Increase in insurance contract liabilities
Increase in deferred acquisition costs
Closing insurance contract liabilities

Policyholder liabilities contain the following components:  

Future policy benefits
Future expenses
Future profit margins
Balance of future premiums
Re-insurance
Life deferred acquisition costs

Life insurance contracts with a discretionary participation feature - the amount of the liabilities that relates 
to guarantees
Other contracts with a fixed or guaranteed termination value - current termination value

Life investment contracts at fair value through profit or loss 
Opening life investment contracts at fair value  through profit or loss
Increase / (decrease) in life investment contract liabilities recognised through profit or loss
Deposit premium
Withdrawals
Activity, plan, and establishment fees
Closing life investment contract liabilities

92

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023                      
                      
Turners Automotive Group Limited
Notes to the financial statements for the year ended 31 March 2023

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

The benefits offered under the Group's unit-linked investment contracts are based on the returns of selected equities and debt securities. This
investment mix is unique, and it cannot be associated to an individual benchmark index with a sufficiently high correlation. All financial liabilities at
fair value through profit and loss are designated by the Group to be in this measurement category. The liabilities originated from unit-linked
contracts are measured with reference to their respective underlying assets of these contracts. Changes in the credit risk of the underlying assets
do not impact the measurement of the unit-linked liabilities. The maturity value of these financial liabilities is determined by the fair value of the
linked assets, at maturity date.

Policyholder liabilities comprise

Annuities
Endowment
Whole of life, provision for bonus and future margins
Consumer Credit Protection & key person loan protection 
Accidental death/redundancy
Term Life
General
Claims provisions
Saving plans
Deferred acquisition costs - life

Life investment contract liabilities
Insurance contract liabilities

General outstandings claim provision
Gross claims
IBNR provision

2023
$’000
965
206
3,828
5,479
5
53
40,585
4,954
7,042
-
63,117

7,042
56,075
63,117

118
3,475
3,593

2022
$’000
1,011
198
4,433
5,501
6
54
39,314
4,500
8,153
(2)
63,168

8,153
55,015
63,168

118
3,257
3,375

Reconciliation of movement in general outstanding claim provision
Opening Balance
Movement
Payments
Closing Balance

3,375
17,002
(16,784)
3,593

2,874
16,662
(16,161)
3,375

The policy liabilities in respect of annuities, endowment, whole of life, term life, super life and life bond have been established in accordance with
the policy conditions and maintained at a level equivalent to obligations due to policy holders as maturity or partial benefits.

93

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023Turners Automotive Group Limited
Notes to the financial statements for the year ended 31 March 2023

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

I.  Disaggregated information
DPL Insurance Limited has one statutory life fund.  The disaggregated income statement and balance sheet between the statutory and 
shareholder funds is as follows:

Statutory
$’000
6,234
(602)
1,411
299
7,342
(3,516)
619
(196)
(1,334)
2,915
68
749
3,732
(1,045)
2,687

Statutory
$’000
19,489
7,305
26,794

7,042
11,897
-
664
19,603

7,191
3,311
3,880

Statutory
$’000
6,532
(565)
1,067
311
7,345
(3,115)
583
(477)
(714)
3,622
-
443
4,065
(1,138)
2,927

Shareholder
$’000
32,280
-
1
1,441
33,722
(18,249)
-
(1,724)
(7,553)
6,196
(328)
2,866
8,734
(2,533)
6,201

Shareholder
$’000
85,374
35,479
120,853

-
44,178
6,488
6,543
57,209

34,653
18,254
16,399

Shareholder
$’000
31,617
-
3
1,222
32,842
(17,865)
-
(1,681)
(7,613)
5,683
3,603
1,974
11,260
(2,124)
9,136

Total
$’000
38,514
(602)
1,412
1,740
41,064
(21,765)
619
(1,920)
(8,887)
9,111
(260)
3,615
12,466
(3,578)
8,888

Total
$’000
104,863
42,784
147,647

7,042
56,075
6,488
7,207
76,812

41,844
21,565
20,279

Total
$’000
38,149
(565)
1,070
1,533
40,187
(20,980)
583
(2,158)
(8,327)
9,305
3,603
2,417
15,325
(3,262)
12,063

Statement of income for the year ended 31 March 2023

Insurance contract premiums
Outward reinsurance premium
Recoveries
Other insurance revenue
Insurance revenue
Claims expense
Movement in life insurance liabilities
Commission expense
Other expenses
Underwriting (loss)/profit
Fair value gain on revaluation of investment properties
Investment income
Profit before taxation
Taxation
Profit after taxation

Statement of financial position as 31 March 2023
Assets
Investments backing insurance policy liabilities
Other assets
Total assets

Liabilities
Life investment contract liabilities
Insurance contract liabilities
Deferred taxation
Other liabilities
Total liabilities

Solvency
Actual Solvency capital
Minimum solvency capital
Solvency Margin

Statement of income for the year ended 31 March 2022

Insurance contract premiums
Outward reinsurance premium
Recoveries
Other insurance revenue
Insurance revenue
Claims expense
Movement in life insurance liabilities
Commission expense
Other expenses
Underwriting (loss)/profit
Fair value gain on revaluation of investment properties
Investment income
Profit before taxation
Taxation
Profit after taxation

94

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023Turners Automotive Group Limited
Notes to the financial statements for the year ended 31 March 2023

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

Statement of financial position as 31 March 2022
Assets
Investments backing insurance policy liabilities
Other assets
Total assets

Statutory
$’000
28,710
-
28,710

Shareholder
$’000
85,888
36,128
122,016

Liabilities
Life investment contract liabilities
Insurance contract liabilities
Deferred taxation
Other liabilities
Total liabilities

Solvency
Actual Solvency capital
Minimum solvency capital
Solvency Margin

Reconciliation of Profit before tax to Operating profit (note 6)

Profit before tax
Less: revaluation of investment property disclosed as property, plant and equipment 
in the Group financial statements at cost

Less: depreciation on investment property disclosed as property, plant and 
equipment
Operating profit (note 6)

8,153
12,326
-
727
21,206

4,504
2,440
2,064

-
42,689
6,419
4,965
54,073

32,234
17,759
14,475

2023
$’000
12,466

260

(138)
12,588

Total
$’000
114,598
36,128
150,726

8,153
55,015
6,419
5,692
75,279

36,738
20,199
16,539

2022
$’000
15,325

(3,603)

(142)
11,580

Restriction on assets
Access to the retained profits and capital in the statutory fund held for policyholders is restricted by the Insurance (Prudential Supervision) Act 
2010.

The business undertaken and policies accepted by DPL Insurance Limited are a combination of investment linked and non-investment linked.
Investment linked business is business for which the life insurer issues a contract where the benefit amount is directly linked to the market value
of the investments held in the particular investment linked fund. Non-investment linked business is life insurance business other than investment
linked business.

2023
Premium income
Investment income 
Claims expense 
Other operating revenue
Other operating expenses
Investment revenues allocated to policyholders
Net profit before taxation
Net profit after taxation 

Policy liabilities 
Investment assets 
Other assets 
Other liabilities 
Retained earnings  

Investment linked
$’000

Non – investment 
linked
$’000

                          -   
                          -   
                          -   

(509)

                          -   

37,912
3,355
(21,765)
3,661
(10,819)

631
122
88

                          -   

12,344
8,800

Total
$’000

37,912
3,355
(21,765)
3,152
(10,819)
631
12,466
8,888

                    7,042                    56,075                    63,117 
                    7,305                    97,558                  104,863 
                          -                     42,784                    42,784 
                          -                     13,695                    13,695 
                    1,506                    22,979                    24,485 

95

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023TURNERS AUTOMOTIVE GROUP LIMITED 
Notes to financial statements for the year ended 31 March 2023 

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

Investment linked
$’000

Non – investment 
linked
$’000

Total
$’000

2022
Premium income
Investment income 
Claims expense 
Other operating revenue
Other operating expenses
Investment revenues allocated to policyholders
Net profit before taxation
Net profit after taxation 

Policy liabilities 
Investment assets
Other assets 
Other liabilities 
Retained earnings  

                       -   
                       -   
                       -   

222

                       -   

(98)
124
89

(20,980)

37,585                 37,585 
6,019                   6,019 
-              20,980 
2,480                   2,702 
-                9,903 
                       -   -                     98 
15,201                 15,325 
11,973                 12,062 

(9,903)

                  8,153                  55,015                  63,168 
                  8,259                106,340                114,599 
                       -                   36,128                  36,128 
                       -                   12,111                  12,111 
                  1,418                  27,679                  29,097 

The above information is disclosed prior to the elimination of any related party transactions or balances as the insurance contract disclosures 
relate to DPL Insurance Limited. 

J.  Managed Funds and other Fiduciary Activities 
DPL Insurance Limited acted as a promoter for a number of superannuation funds with assets managed by a third party investment manager. 
The  assets  and  liabilities  of  these  funds  are  not  included  in  the  financial  statements.  Arrangements  exist  to  ensure  the  activities  of  the 
superannuation funds are managed independently from the other activities of the company. 

Insurance Risk 

K. 
The insurance business of the Group involves a number of financial and non-financial risks.  The financial risks are covered in note 5. Key 
objectives in managing insurance risk are: 
(i)  To ensure sound business practices are in place for underwriting risks and claims management; 
(ii)  To achieve a target return on capital that is invested in order to take on insurance risk; and 
(iii)  To ensure solvency and capital requirements are met. 

Life insurance 
The life insurance business of the Group involves a number of non-financial risks concerned with the pricing, acceptance and management 
of the mortality, and longevity risks accepted from policyholders. These risks are controlled through the use of underwriting procedures and 
adequate  premium  rates  and  policy  charges,  all  of  which  are  approved  by  the  Actuary.  Tight  controls  are  also  maintained  over  claims 
management practices to ensure the correct and timely payment of insurance claims. 

Terms and conditions of life insurance contracts 
The nature  of the terms  of the  insurance contracts  written  by the Group is such that certain  external  variables can be identified  on  which 
related cash flows for claim payments depend. The tables below provide an overview of the key variables upon which the amount of related 
cash flows are dependent.  

Type of contract 
Non-participating life 
insurance contracts 
with fixed and 
guaranteed terms 

Life insurance 
contracts with 
discretionary 
participating benefits 
(endowment and 
whole of life) 

Life Annuity 
Contracts 

Details of the contract workings 
Benefits paid on death or maturity are 
fixed  and guaranteed  and  not  at the 
discretion of the issuer 

initial  guaranteed 

include  a  clearly 
These  policies 
defined 
sum 
assured  which  is  payable  on  death. 
The guaranteed amount is a multiple 
of  the  amount  that  is  increased 
throughout  the duration  of the  policy 
by  the  addition  of  regular  bonuses 
annually which, once added, are not 
removed.  Regular  bonuses  are  also 
added retrospectively 
These  policies  provide  guaranteed 
regular payments to the life assured 

Nature of compensation for claims 
Benefits,  defined  by  the  insurance 
contract,  are  determined  by 
the 
contract and are not directly affected 
by  the  performance  of  underlying 
assets  or  the  performance  of  the 
contracts as whole 
Benefits 
the 
arising 
discretionary participation feature are 
based  on  the  performance  of  a 
specified  pool  of  contracts  or  a 
specified type of contract 

from 

Key  variables  affecting  cash 
flows 
Mortality,  lapses,  expenses  and 
market  earnings  on  assets 
backing the liabilities 

Mortality,  lapses,  expenses  and 
market  earnings  on  assets 
backing the liabilities 

The amount of the payment is set at 
inception of the policy 

Longevity, expenses and market 
earnings  on  assets  backing  the 
liabilities 

96

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
TURNERS AUTOMOTIVE GROUP LIMITED 
Notes to financial statements for the year ended 31 March 2023 

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2023

Non-life insurance 
The risk management activities include prudent underwriting, pricing, and management of risk, together with claims management, reserving 
and investment management. The objective of these disciplines is to enhance the financial performance of the insurance operations and to 
ensure sound business practices are in place for underwriting risks and claims management. 

Claims 
Variations in claim levels  will  affect reported  profit  and  equity. The impact may  be  magnified if the  variation  leads to  a change  in  actuarial 
assumptions which cannot be absorbed within the present value of planned margins for a group of related products. Insurance risk may arise 
through the reassessment of the incidence of claims, the trend of future claims and the effect of unforeseen diseases or epidemics. Insurance 
risk is controlled by ensuring underwriting standards adequately identify potential risk, retaining the right to amend premiums on risk policies 
where appropriate. The experience of the Group's life insurance business is reviewed regularly. 

Concentration of insurance risk 
The Group does not believe it has any major geographic concentration of insurance risk.  The Group's policies aim to reduce concentration 
risk by maintaining a portfolio of policyholders with a broad spread of insurance risk types, ages, sexes, occupation classes and geographic 
locations. The group uses reinsurance to limit the insurance risk exposure for any one individual. 

Sensitivity Analysis 
The liabilities included in the reported results are calculated using certain assumptions about key variables as disclosed above. Sensitivity 
analysis is conducted to assess the impact of actual experience being different to that assumed in the calculation of liabilities. Movements in 
any variable will impact the profit and net assets of the Group. The tables below describe how a change in actual experience relative to that 
expected will affect next financial year's expected shareholder profit. 

Variable 
Expense risk 

Impact of movement in underlying variable 
An increase in the level or inflationary growth of expenses over assumed levels will decrease profit and shareholders’ 
equity 

Mortality rates 

Interest rate risk  Depending on the profile of the investment portfolio, the investment income of the Group will decrease as interest rates 
decrease. This may be offset to an extent by changes in the market value of fixed interest investments. The impact on 
profit and shareholder equity depends on the relative profiles of assets and liabilities, to the extent that these are not 
matched 
For  insurance  contracts  providing  death  benefits,  greater  mortality  rates  would  lead  to  higher  levels  of  claims, 
increasing associated claims cost and therefore reducing profit and shareholder equity 
The  impact  of  discontinuance  rate  assumption  depends  on  a  range  of  factors  including  the  type  of  contract,  the 
surrender value basis (where applicable) and the duration in force. For example, an increase in discontinuance rates 
at earlier durations of life insurance contracts usually has a negative effect on profit and shareholder equity. However, 
due to the interplay between the factors, there is not always an adverse outcome from an increase in discontinuance 
rates 
For benefits which are not contractually linked to the underlying assets, the Group is exposed to Market Risk 

Discontinuance 

Market Risk 

The table below illustrates how changes in key assumptions would impact the reported profit and liabilities of the Group. 

Change in key assum ptions ($'000)
2023
Market risks
Increase in interest rates of  1%
Decrease in interest rates of 1%
Insurance risks
Increase in expenses of  10%
Decrease in expenses of 10%
Decrease in mortality by 10%
Increase in mortality by 10%
Worsening of discontinuance rate by 10%
Improvement in discontinuance rate by 10% 

2022
Market risks
Increase in interest rates of  1%
Decrease in interest rates of 1%
Insurance risks
Increase in expenses of  10%
Decrease in expenses of 10%
Decrease in mortality by 10%
Increase in mortality by 10%
Worsening of discontinuance rate by 10%
Improvement in discontinuance rate by 10% 

Ef fect on policy
liabilities

Ef fect on
f uture prof it 

(255)
289

1
(1)
(4)
5
-
-

(294)
334

1
(1)
(4)
5
-
-

(261)
289

(41)
41
(420)
438
(148)
152

(300)
333

(57)
57
(554)
585
(104)
104

97

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
STATUTORY INFORMATION 

STATUTORY INFORMATION

Directors’ remuneration and other benefits for the financial year ended 31 March 2023 

Grant Baker 

Martin Berry 

Matthew Harrison (1) 

Alistair Petrie 

John Roberts (2) 

Antony Vriens  (3) 

Directors’ fees 
$ 
150,000 

75,000 

75,000 

75,000 

75,000 

75,000 

1.  During the year ended 31 March 2023 Mr Harrison received an additional $15,000 (2022: $15,000) in fees for services as chairman of 

the Credit and Lending Committee.   

2.  During the year ended 31 March 2023 Mr Roberts received an additional $15,000 (2022: $15,000) in fees for his services as chairman 

of the Audit and Risk Management Committee. 

3.  During the year ended 31 March 2023 Mr Vriens received an additional $35,000 (2022: $35,000) in fees for his services as chairman of 

DPL Insurance Limited. 

Disclosure of interests recorded in the interest’s register 
There were no new specific disclosures of interests entered in the interests’ register in the accounting period ending 31 March 2023.  

Dealings in Turners Automotive Group Limited shares by Directors 

Date of transaction 

Antony Vriens 

30 & 31/08/2022 

John Roberts 

22 & 23/11/2022 

Alistair Petrie 

Alistair Petrie 

27/01/2023 

28/11/2022 

Shares 
(disposed)/acquired 
7,800 

28,000 

15,000 

200,000 

Consideration 
(received)/ paid $ 

29,085 

100,227 

48,750 

700,000 

Directors’ relevant interest in quoted shares as at 31 March 2023 

Grant Baker  

Martin Berry 

Matthew Harrison 

Alistair Petrie* 

John Roberts 

Antony Vriens 

Nature of relevant interest 

Registered holder and beneficial interest 

Registered holder and beneficial interest 

Beneficial interest 

Controller  of  shares  held  by  Bartel 
Holdings  Limited.  Alistair  Petrie  is  the 
legal  owner  of  100%  of  the  shares  in 
Bartel  Holdings  Limited  in  a  trustee 
capacity,  so  does  not  have  beneficial 
ownership of those shares. 

Shares 

6,450,000 

500,000 

5,179,294 

10,182,653 

99,900 

7,800 

* Mr Petrie controls 10,142,642 shares held by Bartel Holdings Limited in a trustee capacity (so does not have beneficial ownership of those 
shares) and 40,011 shares as beneficial owner. 

Other Directorships 
Mr Baker and Mr Harrison are directors of Turners Staff Share Plan Trustees Limited which acts as Trustee of the Employee Share Purchase 
Scheme Trust.  

The  following  represents  interests  of  directors  in  other  companies  as  disclosed  to  Turners  Automotive  Group  Limited  and  entered  in  the 
Interests Register: 

Grant Baker 
Baker Consultants Limited 
Montezemolo Holdings Limited 
Me Today Limited (Chairman) 

Velocity Capital LP 
Liam Lawson Supporters Partnership LP (Chairman) 
The Home Bakery Limited  

98

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
STATUTORY INFORMATION 

STATUTORY INFORMATION

Martin Berry 
Launcho Ventures Pte. Ltd 
Gong Cha Global Ltd 

Matthew Harrison 
Harrigens Trustees Limited 
JHFT Trustees Limited 
GJG Trustees No.2 Limited  
GJG Trustees Limited 
MJH Consultants Limited 
HD Property Company Ltd 
Farne Investments Ltd 
Hawkes Bay Legal Trustees (Harrison Trusts) Ltd 
Northco Housing Group Limited 

Antony Vriens 
Me Today Limited 
Institute for Strategic Leadership Pty Limited 

John Roberts 
Apollo Foods Limited 
Centrix Group Limited 

Alistair Petrie 
RH Investment Trust 
Trustee of Dossor Trust 
Bartel Holdings Ltd 
Darling Group Holdings 
Jellicoe St Enterprises Ltd 
Zeafruit Limited 

Employee remuneration 
During the financial year ended 31 March 2023, the number of employees or former employees of the Group, not being directors of Turners 
Automotive  Group  Limited,  who  received  remuneration  and  other  benefits  in  their  capacity  as  employees,  the  value  of  which  exceeded 
$100,000 for the year was as follows: 

Number of employees 

Remuneration range 

100,000 - 109,999 

110,000 - 119,999 

120,000 - 129,999                                                                                                

130,000 - 139,999 

140,000 - 149,999  

150,000 - 159,999 

160,000 - 169,999 

170,000 - 179,999 

180,000 - 189,999 

190,000 - 199,999 

200,000 - 209,999 

210,000 - 219 999 

220,000 - 229,999 

230,000 - 239,999 

240,000 - 249,999 

250,000 - 259,999 

260,000 - 269,999 

270,000 - 279,999 

280,000 - 289,000 

290,000 – 299,999 

300,000 - 309,999 

310,000 - 319,999 

340,000 - 349,999 

370,000 - 379,999 

420,000 - 429,999 

480,000 - 489,999 

500.000 – 509,999 

510,000 - 519,999 

670,000 - 679,000 

830,000 - 839,999 

1,120,000 - 1 129,999 

1,530,000 – 1,539,999 

2023 

38 

16 

20 

16 

10 

7 

8 

3 

5 

2 

1 

2 

2 

- 

3 

1 

1 

2 

1 

2 

1 

1 

1 

1 

1 

1 

1 

- 

- 

1 

- 

1 

2022 

19 

21 

13 

11 

11 

7 

6 

3 

1 

4 

3 

- 

3 

3 

1 

1 

- 

1 

- 

- 

1 

- 

- 

1 

- 

1 

- 

1 

1 

- 

1 

- 

99

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
  
 
 
 
 
STATUTORY INFORMATION

STATUTORY INFORMATION

LISTINGS

The Company's shares are listed on the NZX Main Board operated by NZX Limited (NZX) and as a foreign exempt entity on the Australian 
Securities Exchange operated by ASX Limited (ASX).

TOP 20 ORDINARY SHAREHOLDERS AS AT 31 MAY 2023
The following table shows the names and holdings of the 20 largest holdings of quoted ordinary shares (TRA) of the Company as at 31 May 2023.

Shares

% of Issued

Capital 

10,142,642

11.70

6,942,660

6,450,000

5,179,294

4,204,377

2,424,980

8.01

7.44

5.97

4.85

2.80

2.50

2.09

1.49

1.47

1.40

1.38

1.35

1.05

0.95

0.91

0.88

0.63

0.60

0.59

Rank            Name

Bartel Holdings Limited  

Custodial Services Limited 

Montezemolo Holdings Limited  

Harrigens Trustees Limited  

FNZ Custodians Limited  

National Nominees Limited - NZCSD 

1

2

3

4

5

6

7
8

9

10

11

12

13

14

15

16

17

18

19

20

Stephen John Sinclair & Jacqueline Margaret Sinclair & Roger Frederick Wallis  2,171,461
JBWere (NZ) Nominees Limited 
1,815,694

John Jeffers Harrison  

Accident Compensation Corporation - NZCSD 

New Zealand Depository Nominee Limited 

Glenn Arthur Duncraft  

HSBC Nominees (New Zealand) Limited - NZCSD 

BNP Paribas Nominees (NZ) Limited - NZCSD 

Paul Anthony Byrnes  

Todd William Hunter & Elizabeth Hunter & Graham Rodney Leaming 

Public Trust - NZCSD 

Cushla Mary Smithies  

John Tomson  

BNP Paribas Nominees (NZ) Limited - NZCSD 

1,293,782

1,271,023

1,216,329

1,200,000

1,171,152

906,958

821,211

791,819

765,000

542,841

519,754

510,140

SPREAD OF ORDINARY SHAREHOLDERS AS AT 31 MAY 2023

Range

1 – 999

1,000 - 1,999

2,000 - 4,999

5,000 - 9,999

10,000 - 49,999

50,000 - 99,999

100,000 - 499,999

500,000 - 999,000

1,000,000 plus

Total

Total Holders

Shares

% of Issued 
Capital 

1,710

799

952

519

723

62

54

7

13

4,839

753,910

1,080,891

2,935,081

3,436,210

14,090,543

3,868,206

10,194,289

4,857,723

0.87

1.25

3.39

3.96

16.25

4.46

11.76

5.60

45,483,394
86,700,247           100.00 

52.46

DOMICILE OF ORDINARY SHAREHOLDERS AS AT 31 MAY 2023

Number

%

Number

  %

Shareholders

       Shares

New Zealand 

Australia   

Other 

Total

100

4,647

101

91
4,839

96.03

2.09

1.88
100.00

84,616,782

1,656,307

427,158
86,700,247

            97.60 

              1.91 

              0.49 

100.00

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023      
            
        
              
        
              
        
              
        
              
        
              
        
              
        
              
        
              
        
              
        
              
        
              
        
              
           
              
           
              
           
              
           
              
           
              
           
              
           
              
           
        
        
        
      
        
      
        
      
             
             
      
                
               
        
                  
               
           
           
STATUTORY INFORMATION

STATUTORY INFORMATION

SUBSTANTIAL PRODUCT HOLDERS

The following information is given under section 293 of the Financial Markets Conduct Act 2013.

As at 31 March 2023 the following shareholders are registered by the company as Substantial Product Holders in the Company, having 
disclosed a relevant interest in quoted voting products under the Financial Markets Conduct Act 2013.

Bartel Holdings Limited
Montezemolo Holdings Limited

Harrigens Trustees Limited

Number of Shares

%

11.70

7.44

5.97

10,142,642

6,450,000

5,179,294

The total number of quoted voting products of the company on issue at 31 March 2023 was 86,700,247 paid ordinary shares.      

101

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023               
                 
                 
CORPORATE GOVERNANCE REPORT

FY23 CORPORATE GOVERNANCE REPORT 

Turners’ Board of Directors has adopted a corporate governance framework which encourages the highest standards of ethical 
conduct and provides accountability and control systems commensurate with the risks involved.  

The framework has been guided by the principles and recommendations set out in the NZX Corporate Governance Code (1 April 
2023)  (NZX  Code)  and  the  requirements  set  out  in  the  NZX  Listing  Rules.  The  Board  considers  that  this  framework  and 
governance practices for the year ended 31 March 2023 are generally in line with the NZX Code, except as stated below:  

• 

• 

• 

Recommendation 2.5: An issuer should have a written diversity policy which includes requirements for the Board or relevant 
committee of the Board to set measurable objectives for achieving diversity: Turners has a diversity policy which encourages 
a  culture  of  diversity  and  inclusiveness  at  Turners.  While  no  measurable  objectives  are  in  place,  the  Board  requires 
management to  provide regular reporting  and  monitoring  on  diversity  within the Turners  workforce. The Board  also  uses 
tools such as the quarterly staff engagement survey to measure diversity and how the business is recognising, valuing and 
respecting differences to establish benchmark measures and progress.  

Recommendation  2.8: A majority  of  the Board should  be independent Directors. For FY23, the  Board consisted  of three 
independent and three non-independent, non-executive Directors. An additional independent Director was appointed from 
3 April 2023. The non-executive Directors are not involved in the day to day operations of Turners and do not have significant 
influence over operational decisions. The Board has determined that each Director provides considerable value to Turners 
through their individual skills and expertise. Turners is in compliance with the relevant NZX Listing Rules regarding Board 
composition. 

Recommendation  2.9: An  issuer should  have  an independent chairperson  of the Board. The chairperson  of the  Board  is 
Grant Baker, who has been deemed to be a non-independent Director due to his 7.44% shareholding in Turners.  This is 
the only reason the Board considers Grant to be non-independent, having given consideration to a range of other factors 
including tenure and related party relationships.  As such, his interests are directly aligned with all shareholder interests. 
The chair is not the CEO of Turners, is not involved in the day to day running of the business and does not have significant 
influence over operational decisions.  

• 

Recommendation 3.3 and 3.4: An issuer should have a remuneration committee and a nomination committee. Due to the 
size of the Turners’ Board, these matters are dealt with by the full Board.  

Turners  will continue to  monitor best practice in  the  governance  area  and update  its  policies to  ensure it  maintains  the  most 
appropriate standards.  

The information in this report is current as at 29 June 2023 and has been approved by the Board of Turners.  

The Turners’ Corporate Governance Code and other key policies are available on the Turners Automotive Group Limited website: 
https://www.turnersautogroup.co.nz/About+Us/Corporate+Governance.html.  

PRINCIPLE 1 – ETHICAL STANDARDS  

Directors should set high standards of ethical behaviour, model this behaviour and hold management accountable for 
these standards being followed throughout the organisation.  

Code of Ethics 

The Board recognises that high ethical standards and behaviours are central to good corporate governance, and it is committed 
to the observance of Turners’ Code of Ethics. The Code of Ethics is the framework of standards by which Directors, employees, 
contractors for personal services and advisers to Turners and its related companies are expected to conduct their professional 
lives. It was last reviewed by the Board in April 2021 and is currently under review.  

The Code of Ethics is intended to facilitate decisions that are consistent with Turners values, business goals and legal and policy 
obligations, thereby enhancing performance outcomes, brand value and investor confidence. In particular, it covers conflicts of 
interest, gifts, confidentiality, corporate opportunities, behaviour, proper use of assets and information and compliance with laws 
and policies.  

The Board believes that all Directors conformed to the Code of Ethics during the 2023 financial year. 

A copy  of the Code  of Ethics is provided to  all new  employees  at  the start  of  the  employment, is  available  on  internal Group 
intranet,  and  on  the  Turners’  website.  Employees  also  receive  an  annual  reminder  to  familiarise  themselves  with  the  policy. 
Turners  will  include  ethics training for  all  employees  in its  Learning  Management System by the  end  of  FY24,  and then  once 
every three years or in any year the Code of Ethics is materially amended.  Employees are expected to report any breaches, in 
line with the processes outlined in the Code of Ethics. Any breach will be dealt with in a consistent and even handed manner, 
and are reported to the Board. Turners has a Whistle Blower Policy to allow employees to raise the alarm on concerns they may 
have over serious wrong doings without fear of retribution from their colleagues or employer.  

Turners  has  a  Quoted  Financial  Product  Trading  Code  of  Conduct  to  mitigate  the  risk  of  insider  trading  in  Turners  financial 
products  by  employees  and  Directors.  A  copy  of  this  is  available  on  Turners’  website.  Additional  trading  restrictions  apply  to 

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CORPORATE GOVERNANCE REPORT cont.

Restricted Persons including Directors and certain employees. Details of Directors’ share dealings are on page 98 of the 2023 
Financial Statements. 

No donations were made to any political parties in FY23.  

PRINCIPLE 2 – BOARD COMPOSITION AND PERFORMANCE  

To  ensure  an  effective  Board,  there  should  be  a  balance  of  independence,  skills,  knowledge,  experience  and 
perspectives.  

The Turners Board is responsible for setting the strategic direction of Turners, overseeing the financial and operational controls 
of the business, putting in place appropriate risk management strategies and policies and enhancing its value for shareholders 
in accordance with good corporate governance principles.  

Board Charter 

In addition to the Turners Corporate Governance Code, the Turners Board also operates under a written charter which sets out:  

• 

• 

• 

• 

• 

the structure of the Board;  

the role and responsibilities of Directors;  

procedures for the nomination, resignation and removal of Directors;  

identifies procedures to ensure that the Board meets regularly, conducts its meetings in an efficient and effective manner; 
and  

ensures that each Director is fully empowered to perform his or her duties as a Director of Turners and to fully participate in 
meetings of the Board.  

Day to day  management  of Turners is undertaken by the  executive  team  under the  leadership  of the Chief Executive Officer, 
through a set of delegated authorities which are reviewed annually.  

In discharging their duties, Directors have direct access to and may rely on information, financial data and professional or expert 
advice provided by Turners’ senior management and external advisers. Directors have the right, with the approval of the Chairman 
or by resolution of the Board, to seek independent legal or financial advice at the expense of Turners for the proper performance 
of their duties.  

Newly  elected  Directors  are  expected  to  familiarise  themselves  with  their  obligations  under  the  constitution,  Board  Charter, 
Turners Corporate Governance Code and the NZX Listing Rules. Training is also provided to new and existing Directors where 
required to enable Directors to understand their obligations.  

Nomination and appointment of Directors 

The number of elected Directors and the procedure for their retirement and re-election at Annual Shareholder Meetings is set out 
in Turners Constitution. Turners considers that the nomination process for new Director appointments is the responsibility of the 
whole  Board  and  it  does  not  have  a  separate  nomination  committee.  The  Board  takes  into  consideration  tenure,  capability, 
independence, diversity and skills when reviewing Board composition and new appointments.  

Directors will retire and may stand for re-election by shareholders every three years, in accordance with the NZX Listing Rules. 
A Director  appointed since the previous  annual  meeting  holds  office  only  until the next  annual  meeting, but is  eligible for  re-
election at that meeting. At the Annual Shareholders’ Meeting on 17 August 2022, Grant Baker and Alistair Petrie were re-elected 
as Directors.  

Turners supports the Emerging Directors programme and views it as an excellent way of building Board talent, knowledge and 
expertise and ensuring there is a succession plan in place when required. In line with this, Lauren Quaintance, who was selected 
as an Emerging Director in October 2021, was appointed to the Board as an independent Director from 3 April 2023.  

Written agreements with newly appointed Directors 

When  a  Director  is  newly  appointed,  Turners  will  enter  into  a  written  agreement  with  them  setting  out  the  terms  of  their 
employment/appointment.  Turners  has  arranged  policies  of  Directors’  and  officers’  liability  insurance  which,  with  a  Deed  of 
Indemnity  entered  into  with  all  Directors,  ensure  that  generally  Directors  will  incur  no  monetary  loss  as  a  result  of  actions 
undertaken by them as Directors. Certain actions are specifically excluded, for example, the incurring of penalties and fines which 
may be imposed in respect of breaches of the law. 

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Board composition and Director information 

Information on Board members, including their profiles, attendance at Board meetings and independence, is disclosed annually 
in Turners Annual Report. Profiles on each Director are also on the Turners’ website.  

The Board currently comprises of seven Directors: a non-executive chairman, four independent Directors and three non-executive 
Directors. While the Board is very active, non-executive Directors are not involved in the day to day running of the business and 
have no influence over operational decisions. Directors are all elected based on the value they bring to the Board and against 
set  criteria  detailed  in  Turners’  Corporate  Governance  Code.  The  Board  believes  that  the  current  Directors  provide  valuable 
expertise and experience and offer complementary skill sets. The mix of long-standing and newer Directors ensures that continuity 
of knowledge and organisational memory is balanced with fresh perspectives.  

As at 31 March 2023, Board members were:  

•  Grant Baker, non-executive Chairman: Appointed 10 September 2009  

•  Martin Berry, independent Director: Appointed 17 August 2018  

•  Matthew Harrison, non-executive Director: Appointed 12 December 2012  

•  Alistair Petrie, non-executive Director: Appointed 24 February 2016  

• 

John Roberts, independent Director: Appointed 1 July 2015  

•  Antony Vriens, independent Director: Appointed 12 January 2015  

Lauren Quaintance was involved with the Board as an Emerging Director during FY23 and was appointed as an independent 
Director from 3 April 2023. 

Information on each Director is available on the Turners website and on page 30 to 33 of the 2023 Annual Report. 

The table below summarises the current key skills and experience of the Board.  

Industry knowledge/experience 

Highly skilled 

Moderately skilled 

Industry & sector knowledge 

- 

- 

- 

- 

Auto retail 

Finance 

Insurance 

Credit management 

Technology/digital 

Entrepreneurial growth and transformation 

Sales, marketing and brand experience 

People, culture and employee relations 

Finance and capital markets 

Risk management and regulatory 

Governance 

ESG 

Director independence 

⬤⬤⬤ 
⬤⬤⬤⬤ 
⬤⬤⬤ 
⬤⬤ 
⬤⬤⬤⬤ 
⬤⬤⬤⬤⬤⬤ 
⬤⬤⬤⬤⬤⬤ 
⬤⬤⬤⬤⬤⬤⬤ 
⬤⬤⬤⬤ 
⬤⬤⬤⬤⬤ 
⬤⬤⬤⬤⬤⬤ 
⬤⬤⬤⬤ 

◯◯◯◯ 

◯◯◯ 

◯◯◯◯ 

◯◯◯◯◯ 

◯◯◯ 

◯ 

◯ 

◯◯◯ 

◯◯ 

◯ 

◯◯◯ 

The majority of Turners’ Board are independent Directors. In order for a Director to be an independent Director, the Board has 
determined  that  the relevant Director must  not  be  an  executive  of Turners  and  must have  no  disqualifying relationships. The 
Board follows the guidelines of the NZX Code. In particular, the Board takes into consideration shareholdings in Turners, tenure 
and other relationships and assesses whether a Director’s interest, position, association or relationship might interfere, or might 
reasonably be seen to interfere, with that Director’s capacity to bring an independent judgment to bear on issues before the Board, 
to  act  in  the best interests  of Turners  and to represent its shareholders generally.  The Board  assesses the  independence  of 
Directors’ on their appointment and at least annually thereafter.  

The  Board  has  determined,  based  on  information  provided  by  directors  regarding  their  interests,  which  has  been  evaluated 
against the criteria in the Board Charter, that as at 31 March 2023 and the date of this Annual Report, Grant Baker, Matthew 
Harrison and Alistair Petrie are not independent directors, owing to their personal or related shareholdings in Turners.  The Board 

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CORPORATE GOVERNANCE REPORT cont.

feels that these  investments further  align directors’ interests  with  those  of shareholders.  Arrangements  are in place  to  ensure 
possible conflicts of interest are mitigated.  

Director’s interests are disclosed on pages 98 to 101 of the 2023 Financial Statements.  

The chair  is  not the  CEO  of Turners, is  not involved in the day to  day  running  of  the  business  and  does not have significant 
influence over operational decisions.  

Board Meetings and Attendance  

The Board has 11 scheduled meetings a year. The table below sets out Directors’ attendance at Board and Committee meetings 
during FY23. In total, there  were 11 Board  meetings;  4 Audit, Risk  Management & Sustainability Committee  meetings;  and  5 
Lending and Credit Committee meetings. 

Board 

Audit, Risk Management & 
Sustainability committee 

Lending & Credit 
committee 

Total  Number  of  Meetings 
Held 

Grant Baker 

Martin Berry 

Matthew Harrison 

Alistair Petrie 

John Roberts 

Antony Vriens 

Lauren Quaintance1 

11 

11 

10 

11 

10 

11 

11 

10 

4 

4 

4 

4 

5 

5 

5 

5 

1. 

Lauren Quaintance held the role of an Emerging Director during FY23 

Diversity  

Turners believes that diversity and inclusion of background, experiences, thoughts and ways of working lead to greater creative 
and  innovative  solutions  which  ultimately  lead  to  a  superior  outcome  for  its  stakeholders  socially,  economically  and 
environmentally. Diversity in Turners includes (but is not limited to) the following: gender, race, ethnicity and cultural background, 
thinking, physical capability, age, sexual orientation, and religious or political belief.  

Turners Diversity and Inclusion Policy is available on the Turners website. While no measurable objectives are in place, the Board 
requires management to provide regular reporting and monitoring on diversity within the Turners workforce. The Board also uses 
tools  such  as  the  quarterly  staff  engagement  survey  to  measure  diversity  and  how  the  business  is  recognising,  valuing  and 
respecting differences to establish benchmark measures and progress. The regular staff survey includes questions on equality 
with respondents rating Turners 9.4 out of 10 for diversity and inclusion (D&I). 

As part  of  its ESG goals, Turners is  working to promote  a  diverse  and inclusive culture  across the business. A Diversity  and 
Inclusion Committee was established in September 2022 and D&I training has been undertaken by the Leadership team and will 
be  rolled  out  across  the  business  this  year.  Turners  is  also  looking  to  rollout  remuneration  benchmarking  to  enable  better 
measurement of gender pay equality.  

As at 31 March 2023, the gender balance of Turners Directors and people was as follows: 

31 March 2023 

31 March 2022 

Female 

Male 

Female 

- 

1 

7 

38 

223 

6 

- 

35 

47 

270 

- 

1 

7 

42 

250 

Male 

6 

31 

50 

288 

Directors 

Emerging Director 

Senior Leadership 

Management 

Other Employees 

Board Training and Performance  

Turners encourages all Directors to undertake appropriate training and education so that they may best perform their duties. This 
includes  attending  presentations  on  changes  in  governance,  legal  and  regulatory  frameworks;  attending  technical  and 

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CORPORATE GOVERNANCE REPORT cont.

professional development courses;  and  attending  presentations from industry  experts  and  key  advisers. In  addition, Directors 
receive updates on relevant industry and company issues, and briefings from key executives.  

The Board regularly considers individual and collective performance, together with the skill sets, training and development and 
succession planning required  to govern the  business. An  external review  was conducted in  FY20,  and  a self  evaluation  was 
conducted in FY23.  

PRINCIPLE 3 – BOARD COMMITTEES  

The  Board  should  use  committees  where  this  will  enhance  its  effectiveness  in  key  areas,  while  still  retaining  Board 
responsibility.  

The Board has constituted two standing Committees being the Audit, Risk Management and Sustainability Committee and the 
Lending and Credit Committee. Due to the size of the Turners’ Board, remuneration and director nomination and appointment 
matters are dealt with by the full Board.  

Committees  allow issues requiring detailed consideration to  be dealt with separately  by  members  of the  Board  with specialist 
knowledge and experience, thereby enhancing the efficiency and effectiveness of the Board. However, the Board retains ultimate 
responsibility for the functions of its Committees and determines their responsibilities. 

The  Committees  meet  as  required  and  have  terms  of  reference  (Charters),  which  are  approved  and  reviewed  by  the  Board. 
Minutes of each Committee meeting are forwarded to all members of the Board, who are all entitled to attend any Committee 
meeting.  Management  may  only  attend  committee  meetings  at  the  invitation  of  the  Committee.  Committee  performance  is 
reviewed on a regular basis.  

Each  Committee  is  empowered  to  seek  any  information  it  requires  from  employees  in  pursuing  its  duties  and  to  obtain 
independent legal or other professional advice. The membership and performance of each Committee is reviewed annually. From 
time to time, special purpose committees may be formed to review and monitor specific projects with senior management.  

Audit, Risk Management & Sustainability Committee (ARMS Committee)  

The role of the ARMS Committee is to assist the Board in carrying out its responsibilities relating to Turners’ risk management 
and internal control framework, the integrity of its financial reporting, and Turners’ internal and external auditing processes and 
activities. This responsibility includes providing the Board with additional assurance about the quality and reliability of the financial 
information issued publicly by Turners. All matters required to be addressed and for which the Committee has responsibility were 
addressed during the reporting period. In addition the Committee oversees the strategies, activities and performance regarding 
sustainability, corporate social responsibility and the environment. 

The Committee is comprised solely  of non-executive Directors  of Turners, has three  members,  has  a  majority  of independent 
Directors and has at least one Director with an accounting or financial background. The Chair of the committee is not the Chair 
of the Board and does not have a long-standing association with Turners’ external audit firm as a current, or retired, audit partner 
or senior manager at that firm.  

Management  and  employees  may  only  attend  meetings  at  the  invitation  of  the  Committee  and  the  Committee  routinely  has 
Committee-only time with the external and internal auditors without management present. The Committee Charter is available as 
Appendix B in the Turners Corporate Governance Code.  

Members as at 31 March 2023 were John Roberts (Chair), Antony Vriens and Alistair Petrie. Their qualifications and experience 
are set out in the Annual Report.  

Lending and Credit Committee  

The  Lending  and  Credit  Committee  assists  the  Board  in  fulfilling  its  responsibilities  by  providing  oversight  of  the  credit  risk 
management of Oxford Finance, Turners’ finance subsidiary, including reviewing internal credit risk policies and recommending 
portfolio limits for Board approval.  It is also responsible for reviewing the quality and performance of the finance business’ portfolio. 
The Lending and Credit Committee is governed by a charter which is available on the Group’s website. 

The  Lending  and  Credit  Committee  members  as  at  31  March  2023  were  Matthew  Harrison  (Chair),  Alistair  Petrie  and  John 
Roberts.  

Takeovers  

Turners is prepared in the event of a takeover. The Board has adopted a written Takeover Response Policy (contained within the 
Turners Corporate Governance Code) to follow in the event that a takeover notice or scheme of arrangement proposal is imminent. 
This  policy  would  involve  Turners  forming  an  Independent  Takeover  committee  to  oversee  disclosure  and  response,  and 
engaging expert legal and financial advisors to provide advice on procedure.  

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PRINCIPLE 4 – REPORTING AND DISCLOSURE  

The  Board  should  demand  integrity  in  financial  and  non-financial  reporting,  and  in  the  timeliness  and  balance  of 
corporate disclosures.  

Continuous Disclosure Policy 

Turners’ Directors are committed to keeping investors and the market informed of all material information about Turners and its 
performance, and ensuring compliance with applicable legislative and the NZX Listing Rules. The release of material information 
is  guided  by  the  Reporting  and  Disclosure  section  in  Turners  Corporate  Governance  Code,  and  the  Turners  Continuous 
Disclosure Policy, which are available to view on Turners’ website.  

Copies of other key governance documents are also available on Turners’ website.  

In  addition  to  all  information  required  by  law,  Turners  also  seeks  to  provide  sufficiently  meaningful  information  to  ensure 
stakeholders and investors are well informed, including financial and non-financial information.  

Reporting  

The  Board  demands  integrity  in  reporting,  and  in  the  timeliness  and  balance  of  disclosures.  Turners  seeks  to  provide  clear, 
concise  financial  statements  and  recognises  the  value  of  providing  shareholders  with  financial  and  non-financial  information, 
including information on environmental, social and governance (ESG) matters  

The Board is responsible for ensuring that the financial statements give a true and fair view of the financial position of Turners 
and have been prepared using appropriate accounting policies, consistently applied and supported by reasonable judgements, 
estimates and for ensuring all relevant financial reporting and accounting standards have been followed.  

The Board requires that,  prior to  its  approval  of financial statements, the  CEO  and  CFO certify that,  in their  opinion Turners’ 
financial records have been properly maintained and the financial statements comply with the appropriate accounting standards 
and give a true and fair view of the financial position and performance of Turners, and that their opinion has been formed on the 
basis of a sound system of risk management and internal control, which is operating effectively. 

Turners has not adopted a formal ESG framework but has instead selected key matters to report on. Turners will report against 
the mandatory climate-related disclosures regime from FY24.  Turners has an ESG Policy in section 14 of Turners Corporate 
Governance Code. 

Turners is committed to using its resources responsibly and will look for opportunities to reduce any negative environmental risk 
or impact from business operations, products and services. Turners is committed to providing fair and responsible products and 
services that includes adherence to the Responsible Lending Code, the Responsible Credit-Related Insurance Code, Insurance 
(Prudential Supervision) Act 2010 and various other Acts.  

The Board encourages diversity and adheres to its Modern Day Slavery Statement, and will not knowingly participate in business 
situations where Turners could be complicit in human rights and labour standard abuses. 

Turners  discusses  its strategic  objectives  and its  progress  against  these in  the  Chair  and CEO’s commentary in shareholder 
reports, and at other investor events during the year including investor presentations and the Annual Shareholders’ Meeting.  

PRINCIPLE 5 – REMUNERATION  

The remuneration of Directors and executives should be transparent, fair and reasonable.  

The Board promotes the alignment of the interests of the Directors, the CEO and management with the long term interests of 
shareholders. Remuneration policies and structure are reviewed regularly to ensure remuneration of management and Directors 
is fair and reasonable in a competitive market for the skills, knowledge and experience required by Turners.  

The Board recognises that it is desirable that executive remuneration (including executive Directors) should include an element 
dependent  upon the  performance  of  both Turners  and the individual,  and should be clearly  differentiated from  non-executive 
Director’s remuneration.  

Details of Directors and executives’ remuneration and entitlements for the 2023 financial year are detailed on pages 86 and 98 
of the Annual Report.  

The  Remuneration  Policy  is  included  in  section  10  of  Turners  Corporate  Governance  Code.  Turners  does  not  have  a 
Remuneration Committee and matters pertaining to remuneration are dealt with by the full Board.  

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Director Remuneration  

The total remuneration pool available for Directors is fixed by shareholders. The Board determines the level of remuneration paid 
to Directors from the approved collective pool. Directors also receive reimbursement for reasonable travelling, accommodation 
and other expenses incurred in the course of performing their duties. The annual fee pool limit is $665,000 and was approved by 
shareholders  at  the  annual  meeting  in  September  2018.  Any  proposed  increases  in  non-executive  Director’s  fees  and 
remuneration  will  be  put  to  shareholders  for  approval.  If  independent  advice  is  sought  by  the  Board,  it  will  be  disclosed  to 
shareholders as part of the approval process. Board policy is that no sum is paid to a Director upon retirement or cessation of 
office.  

While there is no formal requirement, all of Turners’ Directors either directly or indirectly own shares in Turners. The Directors do 
not  receive  any  performance-  or  equity-based  remuneration.  Details  of  shareholdings  are  on  page  98  of  the  2023  Financial 
Statements.  

Board Remuneration 

• Chairman $150,000  

• Non-executive Director $75,000  

• Chair of DPL Insurance Limited $35,000  

• Chair of DPL Insurance Limited for duties as a non-executive Director for TRA $75,000  

• Chair of ARMS Committee $15,000  

• Chair of Lending and Credit and Committee $15,000 

DPL Insurance is legally required to operate a separate Board because it holds an insurance license with the Reserve Bank of 
New Zealand. Antony Vriens is the current chairman of the DPL Insurance Board and is also a non-executive Director of Turners.  

Details of individual Directors’ remuneration are detailed on page 98 of the 2023 Annual Report. Turners does not pay fees upon 
retirement of Directors. 

Executive Remuneration  

Executive  remuneration consists  of  a fixed base salary,  a  variable short term bonus paid  annually  and  a long  term  incentive, 
being a Share Option Plan. Bonuses are paid against a mix of profit and specific project completion objectives. The profit objective 
is based on the annual budget for the relevant business unit including a stretch target. The maximum bonus paid to an executive, 
excluding the CEO and CFO, is 25% of base salary. The bonus paid to the CFO is measured against an incentive target, based 
on  a  dollar  value,  approved  by  the  Board.  The  incentive  target  is  based  on  a  projected  profit  before  tax.  At  the  minimum 
achievement level of 95% of the incentive target, 50% of the bonus is paid, increasing to a maximum of 150% at the achievement 
of level  of 105%  or  more. Options  are  granted  at the discretion  of the Board  and  vesting is dependent  on being  employed by 
Turners on vesting date. 

Details  of  executives’  remuneration  and  entitlements  are  detailed  under  Key  Management  Compensation  on  page  86  and 
Remuneration of Employees information on page 99 of the 2023 Financial Statements. Details of the Group’s Share Option Plan 
are detailed on page 84 and 85 of the 2023 Financial Statements.  

CEO Remuneration  

The review and approval of the CEO’s remuneration is the responsibility of the Board. The CEO’s remuneration comprises a fixed 
base salary, a variable short term bonus payable annually and a long term incentive, being participation in the Group’s Share 
Option Plan. Benefits include KiwiSaver contributions and any direct cash or non-cash benefits, for example, car park.  

The CEO’s remuneration can be summarised as follows: 

Salary 

Benefits 

Subtotal 

Pay for Performance 

FY23 

FY22 

722,576 

659,000 

64,435 

50,325 

812,011 

709,325 

Cash STI 

Share LTI 

350,0001 

375,0003 

432,5002 

535,0002 

1. 

2. 

STI for FY23, paid in FY24, 104% of target achieved 

Taxable value of 250,000 options, with an exercise price of $2.00, exercised in FY22 and FY23 

3.  STI for FY22, paid in FY23, 105% of more of target achieved 

Total 
Remuneration 

1,594,511 

1,619,325 

Short term bonus: A short term bonus scheme is in place which rewards achievement against an incentive target, based on a 
dollar value, approved by the Board.  The incentive target is based on projected profit before tax. At the minimum achievement 

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




















        



















































109

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023CORPORATE GOVERNANCE REPORT cont.

Baker Tilly Staples Rodway attends the Annual Shareholder Meeting, and the lead audit partner is available to answer questions 
from shareholders at that meeting. 

Internal Audit  

While Turners does not have a dedicated Internal Auditor role, it does have a number of internal controls overseen by the ARMS 
Committee, including controls for computerised information system, security, business continuity management, insurance, health 
and safety, conflicts of interest, and prevention and identification of fraud.  

PRINCIPLE 8 – SHAREHOLDER RIGHTS AND RELATIONS  

The  Board  should  respect  the  rights  of  shareholders  and  foster  constructive  relationships  with  shareholders  that 
encourage them to engage with the issuer.  

Turners’  Board is committed to  open  dialogue  and to facilitating  engagement  with shareholders. The  aim  of Turners’ investor 
relations programme is to provide shareholders with information about Turners and to enable them to actively engage with Turners 
and exercise their rights as shareholders in an informed manner. 

Turners has a calendar of communications and events for shareholders, including but not limited to:  

• Annual and Interim Reports  

• Market announcements  

• Annual Shareholder Meeting  

• Financial results calls  

• Other ad hoc investor presentations  

• Easy access to information through the Turners website www.turnersautogroup.co.nz  

• Access to management and the Board via email info@turnersautogroup.co.nz  

Investor website 

Turners maintains a comprehensive investor relations website which provides access to key corporate governance documents, 
copies of all major announcements, company reports and presentations.  

Shareholder engagement 

All shareholders  are  given  the  option to  elect  to receive shareholder communications  in  electronic form (by  email)  and this  is 
actively encouraged.   

Shareholders are encouraged to attend the Annual Shareholders’ Meeting and may raise matters for discussion at this event. 
Turners live streams the annual meeting, which is accessible worldwide. In 2022, an in-person meeting was held, alongside a 
live webcast. Given the small size of Turners and the low participation rates, Turners opted for the meeting format above, believing 
this balances shareholders’ needs with costs. Online shareholders have the opportunity to present questions and vote by proxy 
prior to the meeting.  

In accordance with the NZX Corporate Governance Code, the Board ensured that the notice of the 2022 Annual Shareholder 
Meeting was available to shareholders at least 20 working days prior to that meeting.  

In  addition to shareholders, Turners has  a  wide range  of stakeholders  and  maintains  open channels  of communication for  all 
audiences, including shareholders, brokers and the investing community, as well as staff, suppliers and customers. 

Shareholder voting 

Shareholders have the ultimate control in corporate governance by voting Directors on or off the Board. Voting is by poll, upholding 
the ‘one share,  one  vote’ philosophy. In  accordance  with the Companies Act  1993, Turners’ constitution  and the NZX  Listing 
Rules, Turners refers major decisions which may change the nature of Turners’ to shareholders for approval.  

Capital raising 

Turners did not raise any capital during the period.  

110

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
 
DIRECTORY
DIRECTORY 

CORPORATE DIRECTORY 

DIRECTORS 
Grant Baker 
Chairman 
Appointed 10 September 2009 

REGISTERED OFFICE 
Level 5, 70 Shortland Street, Auckland, New Zealand 
PO Box 1232, Shortland Street, Auckland, 1140, New Zealand 
Freephone: 0800 100 601 
Email enquiries: info@turnersautogroup.co.nz 
Web: www.turnersautogroup.co.nz  

TURNERS LIMITED
Martin Berry 
Independent Director 
Consolidated statement of financial position for the year ended 31 March 2016
Appointed 17 August 2018 

Matthew Harrison 
Non-executive director 
Appointed 12 December 2012 

Alistair Petrie 
Non-executive director 
Appointed 24 February 2016 

Assets

AUDITOR 
Baker Tilly Staples Rodway 

BANKERS 
Bank of New Zealand and ASB Bank 

Notes

2016

$’000

2015

$’000

Financial assets at fair value through profit or loss

Cash and cash equivalents

John Roberts 
Independent Director 
Appointed 1 July 2015 

Trade receivables

Inventory

Antony Vriens 
Finance receivables
Independent Director 
Appointed 12 January 2015 

Other receivables and deferred expenses

Reverse annuity mortgages
Lauren Quaintance 
Property, plant and equipment
Independent Director 
Appointed 3 April 2023 

Tax receivables

Deferred tax asset

Intangible assets

Total assets

SHAREHOLDER INFORMATION 

Liabilities

Other payables

COMPANY PUBLICATIONS 
The  Company  informs  investors  of  the  Company’s  business 
and operations by issuing an Annual Report, an Interim Report 
and releasing announcements on the NZX’s website. 

Deferred revenue

Tax payables

LAWYERS 
Chapman Tripp 

10

11

12

13

14

15

16

19

20

21

13,810

18,455

9,575

14,156

167,598

8,505

9,734

11,108

-

4,024

105,338

362,303

SHARE REGISTER 
Computershare Investor Services Limited 
Level 2, 159 Hurstmere Road, Takapuna, Auckland 
23
Private Bag 92119, Auckland 1142, New Zealand 
Telephone: +64 9 488 8777 

22,270

6,049

990

22

Insurance contract liabilities

Life investment contract liabilities

Financial calendar 
Derivative financial instruments
First quarterly dividend 
Borrowings
Annual meeting 
Half year results announced 
Second quarterly dividend 
Third quarterly dividend 
End of financial year 
Annual results announced 
Shareholders’ equity
Annual report 
Final dividend 

Total liabilities

Share capital

Other reserves

Retained earnings

October 
August 
November 
January 
April 
31 March 
May 
June 
July 

24

32

32

25

49

174,816

15,629

12,688

232,491

136,127

(52)

(6,263)

12,339

17,350

7,394

8,984

142,827

5,946

13,253

8,319

433

8,532

103,595

328,972

17,790

7,476

71

-

156,995

16,378

9,260

207,970

135,294

(23)

(14,269)

Total shareholders’ equity
ENQUIRIES 
Total shareholders’ equity and liabilities
Shareholders with enquiries about transactions, change of address or dividend payments should contact Computershare Investor Services 
on +64 9 488 8777.  Other questions should be directed to the Company at the registered address. 

328,972

129,812

362,303

121,002

STOCK EXCHANGE 
The Company’s shares trade on the NZX Main Board operated by the NZX Limited under the code TRA and as an exempt foreign entity 
For and on behalf of the Board
on the ASX operated by ASX Limited. 

This annual report is dated 29 June 2023 and is signed on behalf of the board by:  

G.K. Baker 
G.K. Baker
Chairman  
Chairman Director

Authorised for issue on 22 June 2016

J.A Roberts 
P.A. Byrnes
Director 

Executive Director

The accompanying notes from part of these financial statements

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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES

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113

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Turners Automotive Group Limited
Level 5, 70 Shortland Street
PO Box 1232, Auckland 1140
T: 0800 100 601
E: info@turnersautogroup.co.nz
www.turnersautogroup.co.nz

TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2023