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Turners Automotive Group Limited

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FY2024 Annual Report · Turners Automotive Group Limited
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DELIVERING 
ON OUR 
PLAN
ANNUAL REPORT  
FOR THE YEAR ENDED 31 MARCH 2024

TIMARU
Located on Meadows Rd, this brand new  
branch opened in November with capacity  
for up to 150 cars. 
2

OUR BUSINESS	
4
FY24 AT A GLANCE	
6
CHAIR AND CEO’S REPORT	
8
OUR AUTO ECO-SYSTEM	
10
OUR BUSINESSES	
12
FY24 FINANCIAL REVIEW	
18
BUILDING A BETTER BUSINESS	
21
CELEBRATING OUR PEOPLE	
26
OUR EXECUTIVE TEAM	
30
OUR BOARD	
32
FINANCIAL STATEMENTS	
35
On behalf of the Board and management of  
Turners Automotive Group Limited, we are 
pleased to present the Annual Report for the 
financial year ended 31 March 2024. 
Grant Baker	
Todd Hunter 
Chairman	
Group Chief Executive Officer
3
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

We believe if we provide a quality 
environment and conditions for 
our people, this will give us the 
best chance of providing a quality 
experience for our customers, and 
this should lead to quality outcomes 
for our shareholders.
1 Turners ranks in the top 5% of consumer businesses globally using Peakon survey tool. 
2 Auto Retail voted New Zealand’s Most Trusted Used Vehicle Dealership in the Readers Digest Trusted Brand awards. 96% of Turners 
Cars customers surveyed would recommend Turners to others.
Positive customer  
satisfaction
96% of customers would  
recommend2
Voted Most Trusted Brand  
5 years in a row
Proven growth strategy
Growing shareholder  
returns
Network spanning from 
Whangarei to Invercargill
More than 700 team  
members
Highly engaged team
Top 5% globally1
QUALITY ENVIRONMENT  
FOR OUR PEOPLE
QUALITY CUSTOMER  
EXPERIENCES
QUALITY OUTCOMES  
FOR OUR SHAREHOLDERS
OUR FORMULA FOR SUCCESS
+
=
OUR BUSINESS 
Turners is a New Zealand success story, focused on making 
it easy for customers to buy, sell, finance and insure their 
vehicle through Turners’ trusted brands and businesses.
4
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

AUTOMOTIVE RETAIL
■ 
New Zealand’s largest buyer and seller of vehicles 
■	
Bricks and clicks retail model, combing national network with online digital 
experience
■	
Local sourcing strategy provides competitive advantage and higher margins
■	
One car sold every 4 minutes
■	
52% of vehicles sold through retail channels
■	
Awarded New Zealand’s Most Trusted Used Vehicle Dealership in the Readers 
Digest Trusted Brand awards for 5th year in a row
INSURANCE
■ 
Motor vehicle, loan protection and life insurance solutions
■	
Sold through more than 700 licensed car dealers, finance companies and brokers, 
and life insurance advisers as well as online
■	
5,200 insurance policies sold every month
■	
$39.8M in new policies sold in FY24
■	
Average 1,154 claims paid out monthly; $21.5M paid out in FY24
FINANCE
■ 
Targeting high quality consumer and commercial lending – primarily for 
automotive customers
■	
Loans originated through the Turners Auto Retail network, independent dealers 
and brokers
■	
Average loan size $15,100
■	
56% premium lending in 2H24
■	
Circa. 25,000 current consumer loans
■	
$430M in receivables in FY24
CREDIT MANAGEMENT
■ 
A recognised leader in debt collection and credit management for both  
corporate and SME customers
■	
Provides income diversification for Turners Group
■	
$148M in Total Debt loaded in FY24
■	
23% increase in SME customers loading debt in FY24; debt collected up 33%
■	
$37M collected from debtors in FY24
5
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

OPERATING ENVIRONMENT 
■ 
Tightening economic conditions 
throughout FY24 
■	
Reduction in consumer and business 
spending, with shift to lower price points
■	
Government regulation (changes to Clean 
Car Discount and Clean Car Standard) 
increasing import cost of used vehicles
■	
Increase in sale of damaged and end of 
life vehicles following Auckland floods and 
Cyclone Gabrielle
■	
Dealer numbers have continued to reduce 
over the last five years and are not 
expected to recover
■	
EVs remain a very small part of the total 
New Zealand fleet (around 2%) with 
slowing sales momentum
■	
Higher interest rates throughout the year
COMMERCIAL HIGHLIGHTS
■	
Major milestone achieved with Turners 
entering the NZX50 Portfolio Index and 
MidCap Index in December 2023
■	
Auto Retail: Branch network continues to 
expand, growth in locally sourced cars and 
improvement in margins
■	
Finance: Net interest margin recovered 
and expanded in 2H24
■	
Insurance: Claims being well managed and 
investment returns improved. Policy sales 
remain robust 
■	
Credit management: Debt load recovering 
in line with tightening economy, 
particularly in SMEs
■	
Opened new Turners Auto Retail branches 
in Timaru and Napier
■	
Introduced two additional funders, 
bringing further diversification and 
capacity
■	
Second year of Employee Share Scheme 
with over 50% participation
■	
Employee Engagement score continues to 
rank in top 5% of businesses globally using 
Peakon survey tool
■	
Finalist in the 2023 Effie Awards - Global 
Best of the Best, for Turners’ marketing 
campaign
FY24 AT A GLANCE
Turners delivered a record result despite an economy under 
significant pressure, demonstrating resilience and the ability 
to pivot to where demand is the strongest.
6
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

FY24
FY23
FY22
58.6
52.1
47.7
FY24
FY23
FY22
49.1
45.4
43.1
FINANCIAL HIGHLIGHTS
REVENUE	
$417.0M	
7%
EBIT	
$58.6M	
12.0%
NET PROFIT BEFORE TAX	
$49.1M	
8.0%
NET PROFIT AFTER TAX	
$33.0M	
1.5%1
FULL YEAR DIVIDENDS	
25.5 cents	
11%
EARNINGS PER SHARE	
37.7 cents	
FY24
FY23
FY22
417
390
344.5
FY24
FY23
FY22
33
32.5
31.3
FY24
FY23
FY22
25.5
23
23
FY24
FY23
FY22
37.7
37.6
36.4
1 The legislative change to remove depreciation on commercial buildings has increased the effective tax rate to 33% for FY24. This is a 
one-off non-cash impact in FY24 only. The effective tax rate over the last two years is between 27.5-28.5%. A normalised NPAT using 
FY23 tax rate of 28.5% would be $35.1M +8% and EPS would be 40.2 +7%.
7
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

Our record FY24 result 
underscores the resilience 
of our business, the value  
of our diversification 
strategy and our ability to 
pivot to where the demand 
is strongest.
Dear shareholder 
We are very pleased to report another record 
result for the business for FY24, despite 
the challenging economic conditions. This 
demonstrates the value of our diversification 
strategy, our ability to pivot to where the demand 
is strongest, and the resilience we need to grow 
through all phases of the economic cycle.
We continue to innovate, gain market share and 
improve margins across all segments. Three of our 
four businesses reported material profit growth, 
with Auto Retail once again being the hero. In 
addition to the continued expansion of our activity 
businesses (Auto Retail and Credit Management), 
our annuity businesses (Finance and Insurance) 
have gained momentum.
Our plan for growth is standing up to the 
economic and interest rate challenges being 
thrown at us. Government regulation has 
increased, particularly with the changes to the 
Clean Car Discount and Clean Car Standard last 
year which restricted the supply of used imports, 
interest rates remain high, cost of living pressures 
continue to mount, and businesses and consumers 
are tightening their belts. 
Our high brand recognition, diversified revenue 
streams and funding sources, vehicle sourcing 
strategy, focus on quality business, and strong 
culture are all key ingredients in our pathway to 
success this year. 
Our domestic sourcing strategy is working well 
and our retail optimisation is gaining momentum. 
We have pivoted towards lower value cars (under 
$15,000) to meet customer demand, continued to 
improve the quality of our loan book, increased 
the volume of direct lending which provides higher 
margins, and tightened our credit policy.  The 
improvements in the quality of our loan book are 
very obvious, and these flow through into interest 
margins. Insurance claims and risk pricing are 
being managed well and, in credit management, 
our business is recovering as consumer arrears 
worsen and bad debts are called in.  
CHAIR AND CEO’S REPORT
Delivering on our growth plans.
8
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

OUR PEOPLE ARE DRIVING OUR SUCCESS
In particular, we would like to acknowledge and thank our people, who deliver quality experiences 
for our customers every day. Our team are totally committed and prepared to go above and beyond 
to meet customer expectations. We are very lucky to have such a talented and hardworking group 
of people in this business.  More than 50% of our team members are now shareholders in our 
company, through Turners Employee Share Scheme, which we launched in 2022. 
LONGER TERM PERFORMANCE DELIVERS FOR OUR SHAREHOLDERS
We have made great progress in the last five years and our longer term track record continues 
to deliver for our shareholders. Given the strong performance in FY24, the Board declared a final 
dividend of 7.5 cents per share (cps), taking full year dividends to 25.5 cps. This represents a gross 
yield of approximately 9% per annum (based on a share price of $4.10). The Dividend Reinvestment 
Plan will be active for the final dividend with a 2% discount for those taking up the DRP.
We remain committed to creating a business that not only delivers sustainable value to our 
shareholders, but also supports our people, our communities and our environment. This year, we will 
report against the Aotearoa New Zealand Climate Standards for the first time. Our Climate Related 
Disclosures will be published as a separate document by 31 July 2024 and will be available at  
https://www.turnersautogroup.co.nz/climate-related-disclosure/.  
LOOKING AHEAD
There is no doubt that trading conditions got harder in the final 
quarter of the FY24 year. Looking ahead, we anticipate a further 
deterioration in economic conditions during the first half of our 
financial year (HY25) but expect to see the economy start to 
recover in the second half. Our near-term focus remains on 
exceeding the $50M NPBT goal in FY25, despite the economic 
backdrop, however there remains some obvious risks with 
the level of interest rates impacting the overall economy and 
consumer demand.
Beyond FY25, Turners is well-placed to continue to make strong 
progress, thanks to the resilience of our diversified business 
model (activity and annuity), strong and committed team and clear 
strategy for further growth. Our growth model has been proven and 
we will build on this to drive our earnings and achieve our goals.
We have set ourselves a new target of $65M NPBT for FY28. This will deliver 
a 10-year NPBT compound annual growth rate (CAGR) of 9.4%. Our roadmap to achieving this 
can be viewed on page 17. In summary, this is focused on organic growth from Auto Retail with 
an expanded branch network and continued shift from wholesale to retail sales, a recovery in the 
Finance and Credit Management businesses, and direct to consumer growth in Insurance. 
On behalf of all the team at Turners, we would like to thank our shareholders, customers and 
business partners for your continued support. 
Grant Baker	
	
Todd Hunter 
Chairman	
	
Group Chief Executive Officer
 
We are  
on track to achieve 
our goal of $50M 
profit before tax this 
year and have set 
ourselves a new target 
of $65M for  
FY28.  
9
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

OUR AUTO ECO-SYSTEM
Our Auto Retail business continues to go from strength to 
strength and creates a halo effect into Finance and Insurance. 
It starts with sourcing smarter… the unique combination of consigned and owned stock. We are using 
brand awareness, our branch network, data and tools to make better buying decisions and purchase 
more highly demanded cars than we ever have before. 
The more cars we consign and buy, the more cars we have advertised. This leads to a larger audience 
and support for more branches. This scale gives us more reach and more market share and more  
retail sales. 
More retail sales provide greater opportunity for add-on sales from Oxford Finance and Autosure 
Insurance which provide greater transaction margins. 
Higher transaction margins make us more competitive at the sourcing end, and enable us to pay “fair” 
prices for cars… and so the flywheel starts again.
We have very deliberately been improving our capability in each part of this flywheel over the last 
couple of years. The good news is that it is working very effectively and there is still more opportunity 
for us to fine tune.
10
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

HIGHER  
TRANSACTION  
MARGINS
SOURCE 
SMARTER
MORE  
RETAIL CARS  
FOR SALE
DIGITAL AUDIENCE  
+ BRANCH  
EXPANSION
MORE  
RETAIL MARKET  
SHARE
MORE F&I 
OPPORTUNITY
BRAND AWARENESS + 
BRANCH NETWORK + DATA 
+ DIAGNOSTIC TOOLS
MORE  MARGIN = MORE 
COMPETITIVE SOURCING 
AND SELLING
HIGHER X-SELL 
+ MARGINS
BUILDING ‘RETAIL’ 
MARKET SHARE
SECURE THE RIGHT  
CARS AT THE RIGHT  
PRICE
SUPPLY + CUSTOMER DATA 
BUILDS REACH
11
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

AUTO RETAIL
Revenue $298.6M 7%
NPBT $31.8M 27% 
Strong brand, smarter sourcing, systems 
efficiency.
Auto Retail delivered super profit growth of 
27% in FY24, as a result of operating leverage. 
Total cars sold was up 6% to 40,100 units, with 
revenue up 7%. 
Our local sourcing strategy BuyNow, which 
provides a convenient and easy way to sell 
your car, is delivering sales growth and higher 
margins. These ‘owned’ cars comprised 
around 59% of our total sales in FY24, with the 
remainder being consignment sales. We have 
pivoted in response to market demand and 
continue to target lower priced vehicles.
The ongoing transition from wholesale to retail 
sales remains a material opportunity for us, 
with retail making up 52% of sales in FY24. For 
each additional vehicle sold through retail (not 
auction), Turners makes another $1,000 per 
vehicle. Key to achieving a higher percentage 
of retail sales is the creation of more capacity 
through our branch network. We know the 
combination of a larger retail presence brings 
additional opportunities to source vehicles 
which will lead to additional sales. 
We were delighted to open a new branch 
in Timaru this year and expand our Napier 
branch. We are now entering a build phase 
for our next growth push. We have a robust 
plan in place to continue the growth of our 
network and are targeting 32 branches in 
FY27 (currently 29 branches). We have seen 
more opportunity come to market as interest 
rates and holding costs increase and we have 
a number of conditional offers in the market 
which would add to our list for FY25 - FY28. 
The numbers of damaged and written off 
vehicles were unusually high in FY24, with 
an uplift in units processed and sold in both 
FY23 and FY24 due to the weather events. We 
expect units to normalise to ~30,000 in FY25.
HIGH PERFORMING BUSINESSES 
Turners has a mix of activity and annuity businesses, providing 
earnings stability during difficult times. Auto Retail is the largest 
business and provided 72% of revenue and 52% of Turners’ 
profit in FY24. 
■ Auto Retail
■ Finance
■ Insurance
■ Credit Management
SEGMENT REVENUE
SEGMENT NPBT
12
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

FINANCE
Revenue $62.4M 6%
NPBT $12.2M 18% 
Weathered the interest rate shock,  
credit scores continue to improve, back  
into growth mode.
Finance continues to be materially impacted 
by the tightening cycle in interest rates. 
However, we have seen margins start to 
expand and expect interest rates to become a 
tailwind once the easing cycle begins.
Our loan book is back into growth mode 
and we are in a strong position following our 
deliberate focus on higher quality lending 
over recent years. Average credit scores of 
loans originated in the second half of the year 
set a new high level and premium borrowers 
currently make up 56% of the loan book.  
Our controlled lending – directly from Oxford 
Finance to consumers and through the Turners 
Auto Retail network – was up 23% year on 
year. These loans provide more margin and the 
arrears perform significantly better on a like 
for like basis. The overall finance attach rates 
through the Auto Retail business were 33%, in 
line with the prior year. 
Across the business, arrears remain 
significantly below industry benchmarks. 
We are maintaining a conservative position 
of the impact of any material increase in 
unemployment on arrears, and increased the 
economic provision overlay to $2.3M (FY23 
$2.0M).
INSURANCE
Revenue $46.1M 6%
NPBT $14.3M 15%
Well-tuned business, distribution networks 
remain important, building blocks for direct  
to consumer offer in place.
The Insurance segment is a well-tuned business 
with robust policy sales, well managed claims 
and improved investment returns. We have one 
of the fastest growing comprehensive motor 
insurance books in Suncorp.
Notably, claims cost inflation was offset by less 
frequent claims. Risk pricing is an important 
part of managing claims ratios and we have 
introduced two new layers of risk pricing in 
Autosure over the last year to ensure we are 
pricing correctly for the risk we are taking. 
Insurance is consistently growing and our 
distribution networks remain vitally important, 
with further opportunities in play. We have 
also laid the groundwork for a direct to 
consumer offer which will target the 50% of 
used cars bought and sold between private 
individuals.
CREDIT MANAGEMENT
Revenue $9.8M 6%
NPBT $3.1M 9%
The Credit Management business saw debt 
value loaded increase by 20% compared 
to FY22. Business recovering, tightening 
economy supports growth, payment bank  
being rebuilt.
The Credit Management business has 
rebounded into recovery mode and reported 
9% profit growth off a low base.  
The business is building off the back of 
improved marketing and a deteriorating 
economy. As more customers fall behind on 
their payments, debt load grows. The debt 
value loaded was up 14% year on year, with 
a 23% increase in higher yielding SME client 
debt. This has led to an increase in debt 
collected and a rebuilding of the payment 
bank. 
Across New Zealand, credit metrics continue 
to deteriorate and are now the worst they 
have been in the last seven years. This should 
see debt load levels increase over coming 
years. We are conscious of the pressure 
on household budgets and are supporting 
debtors with lower repayment amounts and 
extended payment arrangements.
13
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

EXPANDING OUR NETWORK
We’re expanding our auto retail network with new territories 
and bigger sites. We have a pipeline of committed sites and 
future opportunities. Currently underway is the expansion of 
our single location in Christchurch into three separate sites 
across the city over the next one to two years.  
14
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

TIMARU - LOCATED ON MEADOWS RD, THE BRAND NEW TIMARU BRANCH 
OPENED IN NOVEMBER WITH CAPACITY FOR UP TO 150 CARS. 
NAPIER - WE HAVE DOUBLED OUR FOOTPRINT BY MOVING FROM A SMALL 
LEASEHOLD SITE TO THE NEW PURPOSE-BUILT FACILITIES PICTURED HERE.
NEW TURNERS BRANCHES OPENED IN TIMARU  
AND NAPIER
15
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

DRIVING GROWTH 
Our growth plan focuses on our core business areas and 
continues to deliver. We are well on our way to achieving 
our goal of $50 million pre-tax profit in FY25 and have set 
ourselves a roadmap to $65M NPBT for FY28.
AUTO RETAIL
■	
Stock acquisition 
■	
Keep building domestic sourcing
■	
Retail optimisation and expansion develop new sites and build 
retail volumes
■	
Transition wholesale auction transactions to retail
■	
Improvement in conversion rates from lead to customer
FINANCE
■	
Pricing and margin management
■	
Discipline on credit quality
■	
Drive further growth out of controlled lending channels  
(Turners + Direct)
INSURANCE
■	
Expand distribution through partnership strategy
■	
Launch direct to consumer offer
■	
Continue to enhance risk pricing and product features
CREDIT MANAGEMENT
■	
Rebuild payment bank by building on “resolution”  
focused collections strategy
■	
Continue working closely with corporates to  
manage reputational risk
■	
Well positioned for the next stage of the NZ  
credit cycle
16
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

AUTO RETAIL: BRANCH NETWORK EXPANSION
Expanding our physical presence in existing markets and new locations that allow us to offer 
our services and cars to new groups of customers, while continuing to invest in digital and 
our omni-channel customer experience. Driving up our lead to sale conversion rates will 
unlock further growth. 
AUTO RETAIL: OPTIMISATION OF SALES FROM AUCTION TO RETAIL
Continue to shift sales from auction to retail which delivers higher margins and opportunity 
to sell our finance and insurance products.
FINANCE: GROWTH IN PREMIUM LENDING SUPPORTED BY LOWER INTEREST RATES
Finance growth to resume as we exit a tightening cycle and start growing the loan book in  
a more material fashion. 
INSURANCE: EXECUTE DIRECT TO CONSUMER DISTRIBUTION OPPORUNITIES
Growth from direct and digital distribution. 
CREDIT MANAGEMENT: REBUILD PAYMENT BANK OFF INCREASING DEBT LOAD
Credit Management delivers growth as low pandemic level arrears return to more long term 
run rate levels.
70
65
60
55
50
45
40
35
30
25
20
FY19
FY20
FY21
FY22
FY23
FY24
FY25
FY26
FY27
FY28
FY28
TARGET
70
49
6
8
2
2
-2
65
65
60
55
50
45
40
35
30
25
20
FY24
Auto Retail
Finance
Credit
Insurance
Corp
FY28
NET PROFIT BEFORE TAX ($M) 
NET PROFIT BEFORE TAX BRIDGE ($M) 
OUR ROADMAP TO $65 MILLION 
PROFIT BEFORE TAX
17
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

This financial commentary 
should be read in 
conjunction with the full 
financial statements and 
Notes to the Financial 
Statements in the FY24 
Annual Report.
FY24 FINANCIAL REVIEW
Management comment
REVENUE
Turners’ mix of activity and annuity businesses 
provides earnings stability during difficult times. 
Turners’ revenue continued to demonstrate 
resilience in times of economic pressure, with a 
7% year on year increase to $417.0M. All divisions 
reported improving revenue, with particularly 
strong growth in Auto Retail (up $20.5M) on the 
back of increased car and damaged vehicle unit 
sales from weather events, new branches and 
more owned stock flowing through the business.
Finance book revenues of $62.4M (up 6%) 
reflect a higher average loan book over FY24 
with growth in the premium borrower segment. 
Insurance revenues were up 6% off strong policy 
sales and improved investment returns. Credit 
Management revenues also grew by 6% due to 
increasing debt load resulting in higher levels of 
payment arrangements.
PROFIT
Net profit before tax of $49.1M (up 8%) was 
another record for Turners, with three of the four 
segments delivering profit growth. Auto Retail 
profit growth was 27%, Insurance was up 15% 
and Credit Management increased 9%. Finance 
profit was down 18% due to increasing interest 
rates and the impact on net interest margin, 
however, is expected to improved as  interest 
margins start to expand and as Turners benefits 
from its prioritisation of credit quality and margin 
management over loan book growth. 
Net profit after tax was $33.0M, up 1.5%1 on  
prior year. 
1 The legislative change to remove depreciation on commercial buildings has increased the effective tax rate to 33% for FY24. This is a 
one-off non-cash impact in FY24 only. The effective tax rate over the last two years is between 27.5-28.5%. A normalised NPAT using 
FY23 tax rate of 28.5% would be $35.1M +8% and EPS would be 40.2 +7%.
18
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

BALANCE SHEET
Turners’ balance sheet has been tightly 
managed and has the capacity to support 
the company’s future growth plans. Inventory 
value has reduced slightly, with more units 
at a lower price point in response to market 
demand. Finance Receivables grew slightly 
year on year, however the focus remains 
on  prioritising margin and credit quality 
over growth in Oxford Finance. We are 
maintaining a conservative position on 
possible future credit losses resulting from 
higher unemployment. (This economic 
provision overlay has been increased to 
$2.3M (FY23 $2.0M)). Property, plant 
and equipment have increased with the 
development of sites in Timaru and Napier. 
Borrowings increased $13.0M, reflecting 
properties which have been acquired and are 
being developed.
FUNDING 
Turners has a mix of bank loans and 
securitisation facilities to fund its business. 
More than 77% of funding relates to finance 
receivables in Oxford Finance, with capacity 
to support lending over the next 12 to  
24 months. Two additional funders were  
brought into the funding mix in FY24, 
bringing further diversification and capacity. 
A new securitisation warehouse of $100M 
was created for new investors, with a Fitch  
AAA rating achieved as part of the 
transaction process.
Corporate funding capacity is more than 
sufficient to support the current committed 
branch expansion plans in Auto Retail.
The company remains very comfortable  
with the debt levels and debt capacity in  
the business. 
$MILLIONS
FY24
FY23
Cash and cash equivalents
18
12
Financial assets at fair value
70
67
Inventory
25
26
Finance receivables
430
425
Property, plant and equipment
114
106
Right of use assets
21
22
Intangible assets
163
164
Other assets
25
31
Total Assets
866
853
Borrowings
425
412
Other payables
48
56
Deferred Tax
15
12
Insurance contract liabilities
60
59
Lease liabilities
25
27
Other liabilites
15
17
Total Liabilities
588
583
Shareholders Equity
278
270
$MILLIONS
LIMIT
DRAWN
Receivables - Securitisation 
(BNZ/ACC)
371
305
Receivables - Banking Syndicate 
(ASB/BNZ/Westpac)
50
23
Less Cash
(10)
Net Receivables Funding
421
318
Receivables Funding Capacity
103
Corporate & Property
130
92
Working Capital (ASB & BNZ)
30
5
Less Cash
(8)
Net Corporate Borrowings
160
89
Corporate and Property  
Funding Capacity
71
BALANCE SHEET
FUNDING MIX
19
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

20
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

BUILDING A BETTER 
BUSINESS
At Turners, we’re driven to be a better business – one 
that delivers not only strong and sustainable value to 
our shareholders, but also supports our whānau (family/
community), our whenua (land) and our environment.   
Our sustainability strategy is built on 
two key pillars, where we believe we 
can provide the most impact.
We have identified key pathways 
and initiatives and are making good 
progress on achieving our goals. 
Turners Automotive Group Limited is 
a climate-reporting entity under the 
Financial Markets Conduct Act 2013 and 
will report against the Aotearoa New 
Zealand Climate Standards for the FY24 
reporting period. 
During the year our focus has been on 
further developing our reporting to 
align to these standards by expanding 
the boundary of our GHG emissions 
inventory and conducting scenario 
analysis to identify the climate related 
physical and transition risks and 
opportunities. This is so we better 
understand how climate change is 
currently impacting our business and 
how it may do so in the future. 
Turners intends to publish its first 
Climate Related Disclosures at  
https://www.turnersautogroup.co.nz/
climate-related-disclosure/  
by 31 July 2024. 
Supporting the transition of 
the New Zealand light vehicle 
fleet to a cleaner, lower 
emission future.
Enhancing the wellbeing of our 
staff, customers, stakeholders 
and the communities in which 
we operate. 
21
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

At Turners, we recognise the critical 
role the transport sector plays in New 
Zealand’s greenhouse gas emissions.  
As the leader in used and end-of-life 
vehicle sales, we are able to support 
the transition to a cleaner, lower-
emissions light vehicle fleet for  
New Zealand.
We know that becoming a more 
sustainable society will take time.  
Turners can play a role in helping 
people shift from older, high-
polluting vehicles to newer, cleaner 
options. Over 90% of the vehicles 
we sell come from within New 
Zealand’s existing fleet. Through our 
damaged and end-of-life services, 
we significantly contribute to retiring 
older high-emitting vehicles.  
The good news? While still small, 
sales of electric and hybrid vehicles 
are on the rise at Turners. As 
more large fleets (companies and 
government agencies) transition  
to low emitting vehicles, this  
trend is only going to accelerate. 
We’re also keeping a close eye  
on the development of alternative  
fuels like hydrogen, anticipating 
they’ll become more mainstream  
in the future.
Our focus is on targeting the most 
emission-intensive parts of our 
operations. We believe that by doing 
this, we’ll not only deliver value to 
our shareholders, but also support 
our employees, communities, and the 
environment – a win-win-win  
for everyone.
SUPPORTING THE TRANSITION OF THE  
NEW ZEALAND LIGHT VEHICLE FLEET TO  
A CLEANER, LOWER EMISSIONS FUTURE 
OUR GOALS
The following goals and targets were 
published in our FY23 annual report.  
For transparency and consistency, we’ve chosen 
to continue reporting our progress against them.  
We acknowledge that these targets do not meet 
the criteria for the Science Based Targets initiative 
standards.
Reduction in total aggregate emissions from 
vehicles imported by Turners.1
Our target is to reduce the estimated annual 
aggregate emissions of Turners ‘first time import’ 
(FTI) vehicles to below 7,000 tonnes of CO2 by 2025. 
In FY24, the FTI emissions were 3,016 tonnes of CO2. 
This represents a 65% reduction from our 2019 levels. 
Increase the proportion of Low Emitting Vehicles in 
the Turners Subscription fleet. 2
In 2020, we launched Turners Subscription, and 
in partnership with EECA, we expanded our 
subscription EV fleet. We currently have around 
300 vehicles on subscription of which around 180 
are EVs or Hybrids. There is high demand for these 
subscription cars… helped by the “try before you 
buy” philosophy. Our target is to have low emitting 
vehicles make up 50% of our Subscription fleet by 
2025.
Reduce the average emissions from vehicles 
financed.1
By assisting people to buy newer, lower emitting 
cars, we are supporting a reduction in vehicle related 
emissions. Since 2019, this measure has reduced year 
on year. Our target is a 25% reduction in estimated 
average annual emissions per financed vehicle in 
2025 (from 2019 levels).
Reducing operational emissions across our business. 
Our target is to reduce Scope 1 and 2 emissions by 
20% in 2025 (from 2022 levels). Primarily, this will 
be achieved by transitioning our company vehicle 
fleet to lower emitting vehicles over time and by 
identifying opportunities to increase renewable 
electricity generation at our premises.
1 These targets are based solely on CO2 tailpipe emissions, using carbon emissions data provided by the Energy Efficiency and Conservation Authority 
(EECA) and assumes an annual average distance travelled of 14,000km per vehicle.  As this data set only covers CO2 emissions, it does not include any 
additional Scope 2 or 3 CO2e emissions as defined by the Greenhouse Gas Protocol. In particular, the data does not incorporate emissions from other 
greenhouse gases such as methane (CH4) or nitrous oxide (N2O) and does not account for emissions from electricity consumption by plug-in hybrid 
electric vehicles (PHEVs) and battery electric vehicles (BEVs). Turners has used this data set for a number of years, as it facilitates a direct match to unique 
vehicle identification numbers (matching accuracy: First time Imports 99%, Vehicles financed 95%). Turners has elected to continue to report on this basis 
in the interests of accuracy, comparability and consistency.
2 Low emitting vehicles include Hybrid Electric Vehicle (HEV), Plug-in Hybrid Electric Vehicle (PHEV) and Battery Electric Vehicle (BEV).
22
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

Reduction in aggregate 
emissions from vehicles 
imported and sold by Turners 
(10.2% target)
Turners achieved a 43% reduction in the annual CO2 
emissions (in aggregate) for vehicles inported in FY24 over 
those imported in FY23 (refer footnote on page 22)
Increase proportion of low 
emitting vehicles in Turners 
Subscription Fleet to 50%
The proportion of low emitting vechicles (Hybrids and EV’s) 
in Turners Subscription Fleet has increased to 59%
Target 5% reduction in average 
CO2 emissions of vehicles 
financed (vs prior year)
Turners has achieved a 6% reduction in the average annual 
CO2 emissions for vehicles financed in FY24 over those 
financed in FY23 (refer footnote on page 22)
Achieve a further 5% reduction 
in operational (Scope 1 & 2) 
emissions
Turners achieved a 1.4% reduction in absolute operational 
Scope 1 and 2 emissions in FY24 from FY23
Turners experienced significant growth in FY24. Using 
a revenue-based intensity target takes this growth into 
account. Turners achieved a 8% reduction in Scope 1 and 2 
emissions per $M of revenue in FY24 compared to FY23
YEAR ON YEAR PROGRESS AGAINST TARGETS
23
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

DEVELOPING LEADERS 
Turners offers employees the 
opportunity to realise their 
potential through a range of 
different programmes. 
A new cross training programme 
was set up for Auto Retail during the 
year, delivering over 4,000 training 
hours. Leadership capability is a key 
focus, with numerous opportunities 
being offered. We were particularly 
proud of Andrey Dyblenko, who 
was the recipient of the Turners’ 
Leadership Award, and completed a 
mini MBA. 
■	
36 team members were 
selected to complete Turners’ 
Aspiring Leaders and Blue Step 
programmes over 14 weeks, 
graduating in August 2023. 
■	
19 new managers attended 
BravaTrak (high performance 
coaching) training, with 90 
managers attending the 
BravaTrak refresher training. 
■	
A specialised health and safety 
training programme was 
attended by 30 employees. 
OUR GOALS
Maintain employee engagement in the 
top 5% category
Having a strong culture and an engaged team is 
very important to us and a key advantage for our 
business. Our people deliver day in day out for 
our customers and for our shareholders. They are 
totally committed and prepared to go above and 
beyond. 
The engagement level of the Turners’ team ranks 
in the top 5% of consumer businesses who use 
the Peakon system and our goal is to maintain 
this ranking. An indication of this engagement 
is demonstrated by a further reduction in our 
employee turnover rate. 
It is important to us that we support our people, 
both at work through career development and 
training opportunities, as well as their mental and 
physical wellbeing.  We provide our team members 
with access to EAP services, which helps them to 
navigate issues at work or home and to support 
their general health and wellbeing.  We have 
promoted this service heavily this year and are 
pleased to see our team take advantage of this 
valuable support. 
Training and development remains a key focus for 
us, with a year on year 25% increase in training 
hours in FY24.   We were very pleased to fill 58% 
of our leadership positions internally and expect 
to see this grow further as our talent management 
and succession program ramps up. 
ENHANCING THE WELLBEING OF OUR  
PEOPLE, CUSTOMERS, STAKEHOLDERS AND 
THE COMMUNITIES IN WHICH WE OPERATE
24
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

Promote a diverse and inclusive culture across  
the organisation
Our team of more than 700 people encompasses different 
ethnicities, gender, age, experiences and ways of thinking. We 
firmly believe this diversity adds value to our business, leads 
to better decision making and contributes to our collective 
success. Our purpose is to help our people realise their 
potential by fostering a culture where everyone feels they 
belong and can be their true self at work. 
Using the Peakon system, we were pleased to score in the top 
5% globally for Diversity and Inclusion across all our business 
divisions, and Turners as a whole. 
Turners has also recently been recognised as a finalist for the 
‘Respectful Culture Award’ in the 2024 Diversity Awards NZ. 
We encourage self identity, the celebration of different cultures 
and for people to be themselves at work. 
As part of our initiatives this year, we have launched  
e-learning modules on different themes, cultures, topics  
and days of celebration. 
Employee development training hours 
20,000-plus
Employee turnover
23%
Number of sessions employees have 
accessed through EAP services
174
Employee notifiable injury/incidents
Nil
Employee health and safety reportable 
injury incidents
94
Employee 
Engagement
9.1/10
Diversity & 
Inclusion
9.4/10
Health & 
Wellbeing
9.2/10
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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

CELEBRATING OUR PEOPLE
NEAVE SINES 
SALES MANAGER – TURNERS CARS, NORTH SHORE
From vehicle groomer to sales consultant, sales supervisor 
and now her latest roles as Sales Manager, Neave has been 
on the fast track at Turners Cars North Shore since starting 
at the branch in late-2021. In her current role, she trains, 
develops and oversees the sales team at the North Shore, 
and has overall branch responsibility in the weekends. 
Initially planning to study at University, Covid and a change 
of life plans set Neave on a journey towards customer 
success. While her first employer was reluctant to promote 
her at the age of 18, she moved to Turners where her talent 
and leadership skills were instantly recognised. 
Highlights to date include successfully increasing Buy 
Now numbers, improving customer ratings to one of the 
highest in the branch network and working hard to create 
an enjoyable, positive and supportive environment for 
her team. In particular, Neave notes the nomination for 
Customer Service branch of the year at the Turners’ annual 
awards.  
“I love working at Turners for a number of reasons, the 
main one being that they have allowed me to progress 
with my career at such a young age. Turners looked 
purely at my achievements and talents and did not see 
my age as a disadvantage. I am very focused on upskilling 
and continuing my promising career path at Turners. It’s 
amazing to see what I have achieved with Turners in under 
three years, I can’t wait to see where I am in another three!”
“I love working at Turners for a number of reasons, 
the main one being that they have allowed me to 
progress with my career at such a young age. Turners 
looked purely at my achievements and talents and 
did not see my age as a disadvantage.”
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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NIA TUA 
LENDING MANAGER – COMMERCIAL
Nia joined Oxford Finance in 2013, initially as a Credit 
Controller before joining the Lending team in 2015. She 
quickly became a key member of the Oxford Finance team 
and was promoted to manage both Commercial and Direct 
Lending in 2021, after helping to establish the Direct Lending 
team. She has been influential in driving Oxford’s direct 
lending strategy over the last 24 months, growing the team 
from three to six lenders in response to increasing demand. 
Nia is a motivational leader and works closely with her team 
to ensure customers’ lending goals are achieved. This can 
range from buying their vehicle to debt consolidation and, 
in particular, to help better their current financial position. 
Treating customers with respect and understanding is at the 
heart of Nia’s work ethos. 
She has built a high performing team, dedicated to delivering 
exceptional results. Nia is passionate about creating better 
outcomes for customers and empowering team members to 
do so. 
“At Oxford Finance, we make lending about people.  
What we do can make such a difference in people’s lives  
and this drives me and my team to create better outcomes  
for our customers.”  
“At Oxford Finance, we make lending about people. 
What we do can make such a difference in people’s 
lives and this drives me and my team to create better 
outcomes for our customers.”
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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

NICK STONE 
AUTO RETAIL PRODUCT MANAGER
Nick is one of Turners’ long standing team members, having 
been with the company since 2012 – his first ‘real’ job after 
University. His first role was part time on the help desk, 
before he moved into full time work as a website tester 
and trainer, then Business Analyst for six years before his 
current role as Product Manager for Auto Retail.
Nick works with the digital team across Turners Auto 
Group, helping to develop new ideas and applications, 
and steer internal application development so it aligns 
with business goals and digital strategy.  While a lot of the 
successes are behind the scenes, Nick notes the creation 
of the completely automated Turners’ Live auction process 
used by the Damaged and End of Life Vehicles business, 
the development of TRIM – an application that manages 
the process of getting vehicles ready for sale, and InfoNow 
– a new vendor portal that integrates into Turners’ other 
systems.
Nick took a year out in 2023 to travel the world, before 
returning to the Turners’ fold in January.
“We have an amazing team, both within TAG Digital as well 
as the Auto Retail branch network. Everyone is passionate 
about doing the best they can and helping others.”
“We have an amazing team, both within TAG Digital 
as well as the Auto Retail branch network.  
Everyone is passionate about doing the best they  
can and helping others.”
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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

MARKET SHARE AND BEYOND
When measuring our success, we go beyond 
mere volumes and market share. We actively 
seek customer feedback and reviews, taking 
great pride in consistently receiving positive 
evaluations. This year, our commitment to 
exceptional service was further validated by 
outstanding results in the Buyerscore awards, 
with recognition for both individual salespeople 
and branches. By prioritising customer 
satisfaction, we cultivate long-term loyalty and 
establish ourselves as a trusted leader in the 
automotive market.  
BUILDING TRUST THROUGH COMMUNICATION 
Effective advertising is ingrained in our DNA. It 
not only raises brand awareness and helps us to 
source high-quality vehicles but also plays a vital 
role in attracting customers. Our award-winning 
Tina campaign continues to galvanise and 
connect with customers and our team, building 
the trust that saw Turners named the Most 
Trusted Brand in the used car sector for the fifth 
year in a row. 
INVESTING IN THE CUSTOMER JOURNEY
Our customer-centric strategy focuses on 
continuous improvement.  We invest heavily 
in our people, providing ongoing training and 
development to ensure they deliver exceptional 
service throughout the entire customer journey. 
Additionally, by expanding our network 
of branches, we enhance accessibility and 
convenience for our customers.
SERVING OUR CUSTOMERS
Our team is passionate about exceeding customer 
expectations and creating an unparalleled experience. 
This commitment to customer excellence is what drives 
our success and builds trust.
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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

OUR EXECUTIVE TEAM
TODD HUNTER 
Group Chief Executive 
Officer
GREG HEDGEPETH 
CEO Turners Automotive 
Retail
MATTHEW GANNAWAY 
CEO EC Credit Control
AARON SAUNDERS 
Group Chief Financial Officer 
JAMES SEARLE 
Group General Manager 
Insurance 
MARYANNE BURNS 
Group General Manager 
People & Culture
JEREMY ROOKE 
Group Chief Digital Officer
GUY BRYDEN 
COO Oxford Finance
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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

TODD HUNTER 
Group Chief Executive Officer 
Todd is a strong and experienced senior 
executive, with a background in marketing, 
sales and accounting in both large global and 
domestic businesses. Before joining Turners 
Auctions in 2006 Todd worked for Microsoft 
NZ and Ernst and Young. He was appointed 
CEO of NZX listed Turners Auctions in 2013, 
and took on the CEO role for the wider  
Turners Automotive Group in 2016.  In 2023 
Todd was appointed to the Chair role for  
the Financial Services Federation, which 
represents the non-bank lending industry in 
NZ. Todd is a chartered accountant and holds  
a Bachelor and Diploma of Commerce from 
Auckland University.  
AARON SAUNDERS 
Group Chief Financial Officer 
Aaron joined Turners Group NZ in 2006. He 
has a strong background in financial and 
management accounting, at both a strategic 
and operating level in local and international 
markets. Over the last 30 years, Aaron has 
worked across a broad range of company sizes 
and industries including vehicle importation 
and distribution, broadcasting and the finance 
sector. Aaron is a full member of the New 
Zealand Institute of Chartered Accountants  
and holds a Bachelor of Commerce from 
Auckland University. 
GREG HEDGEPETH 
CEO Turners Automotive Retail
Greg joined Turners in 2017 as CEO of the 
Automotive Retail division, with responsibility 
for Turners Cars, Trucks & Machinery and the 
Damaged & End of Life business. He is an 
experienced automotive executive and has 
previously held a number of senior roles with 
BMW Group NZ and Armstrong Motor Group. 
With a Bachelor of Commerce majoring in 
marketing from Auckland University he has 
successfully completed numerous marketing 
roles, followed by a number of years working 
for Saatchi & Saatchi in NZ and other 
advertising agencies overseas. Greg brings a 
strong strategic sales and marketing focus to 
his current role.
JAMES SEARLE 
Group General Manager Insurance 
James is responsible for the sustainable and 
profitable growth of DPL Insurance, leading 
the company’s focus on delivering outstanding 
outcomes for customers.  
With over 35 years of experience in the New 
Zealand insurance industry, James has held 
various roles encompassing all aspects of 
insurance, including sales and underwriting, 
intermediated distribution management, as 
well as managing several portfolio acquisitions. 
He joined Turners Automotive Group in 2011 
and holds a Diploma of Business (Marketing) 
from Auckland University.
JEREMY ROOKE 
Group Chief Digital Officer
Jeremy joined Turners Automotive Group in 
2009. His current role involves leading the 
operation of our group technology services 
and product functions, as well as leading 
the adoption of new technologies, business 
models, and channels to transform Turners’ 
digital capabilities. Jeremy brings almost 25 
years of experience, including several large 
transformational technology programmes 
across NZ and Australia prior to Turners. 
Jeremy holds degrees in Law and Arts from 
Auckland University.
MATTHEW GANNAWAY 
CEO EC Credit Control
Matt joined EC Credit Control in 2003 and has 
worked in many different areas of the business 
prior to becoming CEO in 2021. He holds a 
business degree from Massey University and 
has a strong technology focus to drive better 
outcomes. With a long career in the credit 
management industry, Matt brings a wealth of 
experience and expertise.
GUY BRYDEN 
CEO Oxford Finance
Guy joined Oxford Finance in 2018 as Finance 
Manager, later becoming COO in 2020, and 
ultimately CEO in 2024. Guy is a strong finance 
professional, with over a decade of banking 
and finance experience across the NZ and 
UK markets prior to joining Turners. Guy is a 
chartered accountant and holds a Bachelor of 
Commerce from Otago University.
MARYANNE BURNS 
Group General Manager People & Culture
Maryanne joined Turners in 2019. She has 20 
years of experience as a Human Resources 
Professional in a broad range of industries 
in New Zealand. These include automotive, 
financial services, insurance, environmental 
solutions, importation and distribution. 
Maryanne has led multiple transformational 
people projects across a number of businesses.
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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

OUR BOARD 
Turners is governed by a Board of Directors who are passionate 
about the business and the industry. As at 1 April 2024, the Board 
comprised of six directors including a non-executive chairman, 
three independent directors and two non-executive directors. 
Martin Berry, who was appointed in 2018, 
stepped down from the Board on 31 March 
2024. We believe that having Directors 
with relevant industry, commercial and 
governance skills is essential for the 
continuing success of the Turners’ group, 
along with diversity of thought and broader 
commercial acumen. Turners currently has 
Directors with hands on experience in the 
finance, insurance and debt management 
sectors as well as Directors with expertise 
in governance and very diverse experience 
and entrepreneurial skills in sales, digital 
marketing and communications and 
business growth.
Profiles on each Director are available 
at https://www.turnersautogroup.co.nz/
about/. 
GRANT BAKER 
Non-executive Chairman  
Appointed September 2009
MATTHEW HARRISON  
Non-executive Director   
Appointed December 2012 
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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

ALISTAIR PETRIE  
Non-executive Director  
Appointed February 2016
ANTONY VRIENS  
Independent Director  
Appointed January 2015
JOHN ROBERTS  
Independent Director  
Appointed July 2015
LAUREN QUAINTANCE  
Independent Director   
Appointed April 2023
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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

34
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

FINANCIAL STATEMENTS 
FOR THE YEAR ENDED 31 MARCH 2024
36          Independent Auditor’s Report
42          Consolidated Statement of Comprehensive Income
43           Consolidated Statement of Changes in Equity
44           Consolidated Statement of Financial Position
45           Consolidated Statement of Cash Flows
46          Notes to the Financial Statements
35
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024

Baker Tilly Staples Rodway Auckland Limited 
T: +64 9 309 0463 
Level 9, 45 Queen Street, Auckland 1010 
E: auckland@bakertillysr.nz 
PO Box 3899, Auckland 1140, New Zealand 
W: www.bakertillysr.nz 
 
INDEPENDENT AUDITOR’S REPORT 
To the Shareholders of Turners Automotive Group Limited 
Report on the Audit of the Consolidated Financial Statements 
 
Opinion 
We have audited the consolidated financial statements of Turners Automotive Group Limited and its subsidiaries ('the 
Group') on pages 42 to 80, which comprise the consolidated statement of financial position as at 31 March 2024, and 
the consolidated statement of comprehensive income, consolidated statement of changes in equity and consolidated 
statement of cash flows for the year then ended, and notes to the consolidated financial statements, including material 
accounting policy information. 
 
In our opinion, the accompanying consolidated financial statements present fairly, in all material respects, the 
consolidated financial position of the Group as at 31 March 2024, and its consolidated financial performance and its 
consolidated cash flows for the year then ended in accordance with New Zealand Equivalents to International Financial 
Reporting Standards ('NZ IFRS') and International Financial Reporting Standards ('IFRS'). 
 
Our report is made solely to the Shareholders of the Group. Our audit work has been undertaken so that we might state 
to the Shareholders of the Group those matters we are required to state to them in an auditor’s report and for no other 
purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the 
Shareholders of the Group as a body, for our audit work, for our report or for the opinions we have formed. 
 
Basis for Opinion 
We conducted our audit in accordance with International Standards on Auditing (New Zealand) ('ISAs (NZ)'). Our 
responsibilities under those standards are further described in the Auditor’s Responsibilities for the Audit of the 
Consolidated Financial Statements section of our report. We are independent of the Group in accordance with 
Professional and Ethical Standard 1 International Code of Ethics for Assurance Practitioners (including International 
Independence Standards) (New Zealand) issued by the New Zealand Auditing and Assurance Standards Board and the 
International Ethics Standards Board for Accountants’ International Code of Ethics for Professional Accountants (including 
International Independence Standards) (‘IESBA Code’), and we have fulfilled our other ethical responsibilities in 
accordance with these requirements and the IESBA Code. We believe that the audit evidence we have obtained is 
sufficient and appropriate to provide a basis for our opinion. 
 
Other than in our capacity as auditor and provider of other assurance services we have no relationship with, or interests 
in, Turners Automotive Group Limited or any of its subsidiaries. The provision of these other assurance services has not 
impaired our independence.  
 
In addition to this, principals, and employees of our firm deal with the Group on normal terms within the ordinary course 
of trading activities of the business of the Group. This has not impaired our independence. 
 
36
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
INDEPENDENT AUDITOR’S REPORT
for the year ended 31 March 2024

 
Key Audit Matters 
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the 
consolidated financial statements of the current year. These matters were addressed in the context of our audit of the 
consolidated financial statements as a whole, and in forming our opinion thereon, and we do not provide a separate 
opinion on these matters.   
 
Key Audit Matter 
How our audit addressed the key audit matter 
Impairment of Goodwill and 
Other Indefinite Life Intangible 
Assets 
As disclosed in Note 7 of the 
Group’s consolidated financial 
statements the Group has 
goodwill of $92.5m allocated 
across four of the Group’s 
cash-generating units (‘CGUs’) 
and brand assets of $67.1m 
allocated across two of those 
CGUs.  
Goodwill and brand assets 
were significant to our audit 
due to the size of the assets 
and the subjectivity, 
complexity, and uncertainty 
inherent in the measurement 
of the recoverable amount of 
these CGUs for the purpose of 
the required annual 
impairment test. The 
measurement of a CGUs 
recoverable amount includes 
the assessment and 
calculation of its ‘value in-use’. 
Management has completed 
the annual impairment test for 
each of these four CGUs as at 
31 March 2024. 
This annual impairment test 
involves complex and 
subjective estimation and 
judgement by Management on 
the future performance of the 
CGUs, discount rates applied 
to the future cash flow 
forecasts, the terminal growth 
rates, and future market and 
economic conditions. 
Management has also 
engaged an external valuation 
expert to assist in the annual 
impairment testing of the four 
CGUs. 
 
Our audit procedures among others included: 
• 
Understanding and evaluating the Group’s internal controls relevant to the accounting 
estimates used to determine the recoverable value of the Group’s CGUs. 
• 
Evaluating Management’s determination of the Group’s four CGUs based on our 
understanding of the nature of the Group’s business and the economic environment in 
which the segments operate. We also analysed the internal reporting of the Group to 
assess how the CGUs are monitored and reported. 
• 
Evaluating the competence, capabilities, objectivity and expertise of Management's 
external valuation expert and the appropriateness of the expert's work as audit 
evidence for the relevant assertions. 
• 
Challenging Management’s assumptions and estimates used to determine the 
recoverable value of its indefinite life intangible assets, including those relating to 
forecasted revenue, cost, capital expenditure and discount rates, by adjusting for future 
events and corroborating the key market related assumptions to external data in 
accordance with NZ IAS 36 Impairment of Assets. 
Procedures included: 
o 
Evaluating the logic of the value-in-use calculations supporting Management’s 
annual impairment test and testing the mathematical accuracy of these 
calculations; 
o 
Evaluating Management’s process regarding the preparation and review of 
forecasts; 
o 
Comparing forecasts to Board approved forecasts; 
o 
Evaluating the historical accuracy of the Group’s forecasting to actual historical 
performance; 
o 
Challenging and evaluating the forecast growth assumptions; 
o 
Evaluating the inputs to the calculation of the discount rates applied; 
o 
Engaging our own internal valuation experts to evaluate the logic of the value-in-
use calculation and the inputs to the calculation of the discount rates applied; 
o 
Evaluating the forecasts, inputs, and any underlying assumptions with a view to 
identifying Management bias; 
o 
Evaluating Management’s sensitivity analysis for reasonably possible changes in 
key assumptions; and 
o 
Performing our own sensitivity analyses for reasonably possible changes in key 
assumptions, the two main assumptions being: the discount rate and forecast 
growth assumptions. 
• 
Evaluating the related disclosures (including the material accounting policy information 
and accounting estimates) about indefinite life intangible assets which are included in 
Note 7 in the Group’s consolidated financial statements. 
 
 
 
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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
INDEPENDENT AUDITOR’S REPORT cont.
for the year ended 31 March 2024

 
 
 
 
Key Audit Matter 
How our audit addressed the key audit matter 
Valuation of Finance Receivables  
As disclosed in Note 4 of the 
Group’s consolidated financial 
statements, the Group has 
finance receivable assets of 
$430.3m. 
Finance receivable assets were 
significant to our audit due to 
the size of the assets and the 
subjectivity, complexity, and 
uncertainty inherent in the 
recognition of expected credit 
losses and the amount of 
those expected credit losses. 
Management has prepared 
expected credit loss models to 
complete its assessment of 
expected credit losses for the 
Group’s finance receivables as 
at 31 March 2024 (including an 
economic overlay of $2.3m). 
This assessment involves 
complex and subjective 
estimation and judgement by 
Management on credit risk and 
the future cash flows of the 
finance receivables. 
 
Our audit procedures among others included: 
• 
Understanding and evaluating the Group’s internal controls relevant to the accounting 
estimates used to determine the recoverable value of the Group’s finance receivables. 
• 
Evaluating the design and operating effectiveness of the key controls over finance 
receivable origination, ongoing administration and expected credit losses impairment 
model data and calculations. 
• 
Evaluating and challenging the logic, key assumptions, and calculation of 
Management’s expected credit losses provision for impairment for each finance 
receivable, examining those finance receivables and forming our own judgements as to 
whether the expected credit losses provision for impairment recognised by 
Management is appropriate. 
Procedures included: 
o 
Agreeing a representative sample of finance receivables to the signed loan 
agreement and client acceptance documents; 
o 
Inspecting security documentation to ensure that the Group holds a valid charge 
on security; 
o 
Evaluating the logic of the discounted cash flow calculations supporting 
Management’s expected credit losses provision for impairment and testing the 
mathematical accuracy of these calculations; 
o 
Evaluating the key assumptions and inputs into these discounted cash flow 
calculations; 
o 
Evaluating and challenging Management’s sensitivity analysis’ for reasonably 
possible changes in key assumptions and inputs into the discounted cash flow 
calculations; and 
o 
Inspecting the borrowers' payment history for indicators of difficulties in the 
borrowers' ability to meet the loan obligations. 
• 
Evaluating the selection of estimation methods, inputs, and any underlying 
assumptions with a view to identifying Management bias. 
• 
For individually assessed finance receivables, examining those finance receivables, and 
forming our own judgements as to whether the expected credit losses provision 
recognised by Management was appropriate. 
• 
For the collectively assessed finance receivables, challenging, and evaluating the logic 
of Management’s expected credit losses models and the key assumptions used with 
our own experience. Also, testing key inputs used in the expected credit losses models 
and the mathematical accuracy of the calculations within the models. 
• 
Evaluating the changes made to the provisioning model to capture the effect of the 
changing economic environment at 31 March 2024 compared to the economic 
environment at the date when the historical data used to determine the expected credit 
losses was collected (described in Note 4 to the Group’s consolidated financial 
statements). 
• 
Evaluating the related disclosures (including the material accounting policy information 
and accounting estimates) about finance receivable assets, and the risks attached to 
them, which are included in Note 4 and 12 in the Group’s consolidated financial 
statements. 
Valuation and completeness of 
Insurance Contract Liabilities 
As disclosed in Note 9 of the 
Group’s consolidated financial 
statements the Group has 
insurance contract liabilities of 
$60.1m.  
The Group’s insurance 
contract liabilities were 
significant to our audit due to 
Our audit procedures among others included: 
• 
Understanding and evaluating the Group’s internal controls relevant to the accounting 
estimates used to determine the valuation of the Group’s insurance policyholder 
liabilities. 
• 
Evaluating the design and operating effectiveness of the key controls over insurance 
contract origination, ongoing administration, claims management and reporting and 
the integrity of the related data. 
• 
Understanding and evaluating the Group’s adoption and transition to NZ IFRS 17 
Insurance Contracts (which includes understanding and evaluating the and its 
38
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
INDEPENDENT AUDITOR’S REPORT
for the year ended 31 March 2024

 
 
 
 
Key Audit Matter 
How our audit addressed the key audit matter 
the size of the liabilities and the 
subjectivity, complexity, and 
uncertainty inherent in 
estimating the impact of 
claims events that have 
occurred but for which the 
eventual outcome remains 
uncertain. 
Management has engaged an 
external actuarial expert to 
estimate the Group’s insurance 
contract liabilities as at 31 
March 2024. 
subsidiaries’ implementation process, adequacy of its systems and controls, and the 
accuracy and completeness of its insurance contract measurements on adoption). 
• 
Evaluating the competence, capabilities, objectivity and expertise of Management's 
external actuarial expert and the appropriateness of the expert's work as audit evidence 
for the relevant assertions. 
• 
Agreeing the data provided to Management's external actuarial expert to the Group’s 
records. 
• 
Engaging our own actuarial expert to assist in understanding and evaluating: 
o 
the work and findings of the Group’s external actuarial expert engaged by 
Management (which includes the Group’s adoption of and transition to NZ IFRS 
17 and the accuracy and completeness of insurance contract measurements on 
adoption); and 
o 
the Group’s actuarial methods and assumptions to assist us in challenging the 
appropriateness of actuarial methods and assumptions used by Management. 
• 
Evaluating the selection of methods and assumptions with a view to identifying 
Management bias. 
• 
Evaluating the related disclosures (including the material accounting policy information 
and accounting estimates) about insurance contract liabilities, and the risks attached 
to them, which are included in Note 9 in the Group’s consolidated financial statements, 
including evaluating disclosures relating to the Group’s adoption of NZ IFRS 17 
Insurance Contracts effective 1 April 2022 and the restated comparative financial 
information. 
 
Other Information 
The Directors are responsible for the other information. The other information comprises the information included in the 
Group’s annual report for the year ended 31 March 2024 (but does not include the consolidated financial statements and 
our auditor’s report thereon). 
 
Our opinion on the consolidated financial statements does not cover the other information and we do not express any 
form of audit opinion or assurance conclusion thereon. 
 
In connection with our audit of the consolidated financial statements, our responsibility is to read the other information 
and, in doing so, consider whether the other information is materially inconsistent with the consolidated financial 
statements, or our knowledge obtained in the audit or otherwise appears to be materially misstated. 
 
If, based on the work we have performed, we conclude that there is a material misstatement of this other information, 
we are required to report that fact. We have nothing to report in this regard.  
 
Responsibilities of the Directors for the Consolidated Financial Statements 
The Directors are responsible on behalf of the Group for the preparation and fair presentation of the consolidated financial 
statements in accordance with NZ IFRS and IFRS, and for such internal control as the Directors determine is necessary 
to enable the preparation of the consolidated financial statements that are free from material misstatement, whether due 
to fraud or error. 
 
In preparing the consolidated financial statements, the Directors are responsible on behalf of the Group for assessing 
the Group’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using 
39
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
INDEPENDENT AUDITOR’S REPORT cont.
for the year ended 31 March 2024

 
 
 
 
the going concern basis of accounting unless the Directors either intend to liquidate the Group or to cease operations, or 
have no realistic alternative but to do so. 
 
Auditor’s Responsibilities for the Audit of the Consolidated Financial Statements 
Our objectives are to obtain reasonable assurance about whether the consolidated financial statements as a whole are 
free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. 
Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in accordance with 
ISAs (NZ) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are 
considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic 
decisions of users taken on the basis of these consolidated financial statements. 
 
As part of an audit in accordance with ISAs (NZ), we exercise professional judgement and maintain professional 
scepticism throughout the audit. We also: 
▪ 
Identify and assess the risks of material misstatement of the consolidated financial statements, whether due to 
fraud or error, design and perform audit procedures responsive to those risks, and obtain audit evidence that is 
sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement 
resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional 
omissions, misrepresentations, or the override of internal control. 
▪ 
Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are 
appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the 
Group’s internal control. 
▪ 
Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and 
related disclosures made by management. 
▪ 
Conclude on the appropriateness of the use of the going concern basis of accounting by the Directors and, based 
on the audit evidence obtained, whether a material uncertainty exists related to events or conditions that may cast 
significant doubt on the Group’s ability to continue as a going concern. If we conclude that a material uncertainty 
exists, we are required to draw attention in our auditor’s report to the related disclosures in the consolidated financial 
statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit 
evidence obtained up to the date of our auditor’s report. However, future events or conditions may cause the Group 
to cease to continue as a going concern. 
▪ 
Evaluate the overall presentation, structure, and content of the consolidated financial statements, including the 
disclosures, and whether the consolidated financial statements represent fairly the underlying transactions and 
events in a manner that achieves fair presentation. 
▪ 
Obtain sufficient appropriate audit evidence regarding the financial information of the entities or business activities 
within the Group to express an opinion on the consolidated financial statements. We are responsible for the direction, 
supervision, and performance of the group audit. We remain solely responsible for our audit opinion. 
 
We communicate with the Directors regarding, among other matters, the planned scope and timing of the audit and 
significant audit findings, including any significant deficiencies in internal control that we identify during our audit. 
 
40
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
INDEPENDENT AUDITOR’S REPORT
for the year ended 31 March 2024

 
 
 
 
We also provide the Directors with a statement that we have complied with relevant ethical requirements regarding 
independence, and to communicate with them all relationships and other matters that may reasonably be thought to 
bear on our independence, and where applicable, related safeguards.  
 
From the matters communicated with the Directors, we determine those matters that were of most significance in the 
audit of the consolidated financial statements of the current year and are therefore the key audit matters. We describe 
these matters in our auditor’s report unless law or regulation precludes public disclosure about the matter or when, in 
extremely rare circumstances, we determine that a matter should not be communicated in our report because the 
adverse consequences of doing so would reasonably be expected to outweigh the public interest benefits of such 
communication. 
 
Matters Relating to the Electronic Presentation of the Audited Consolidated Financial Statements 
This audit report relates to the consolidated financial statements of Turners Automotive Group Limited and its 
subsidiaries for the year ended 31 March 2024 included on Turners Automotive Group Limited’s website. The Directors 
of Turners Automotive Group Limited are responsible for the maintenance and integrity of Turners Automotive Group 
Limited’s website. We have not been engaged to report on the integrity of Turners Automotive Group Limited’s website. 
We accept no responsibility for any changes that may have occurred to the consolidated financial statements since they 
were initially presented on the website. 
 
The audit report refers only to the consolidated financial statements named above. It does not provide an opinion on any 
other information which may have been hyper linked to or from these consolidated financial statements. If readers of 
this report are concerned with the inherent risks arising from electronic data communication, they should refer to the 
published hard copy of the audited consolidated financial statements and related audit report dated 27 June 2024 to 
confirm the information included in the audited consolidated financial statements presented on this website. 
 
Legislation in New Zealand governing the preparation and dissemination of consolidated financial statements may differ 
from legislation in other jurisdictions. 
 
The engagement partner on the audit resulting in this independent auditor’s report is S N Patel. 
 
 
BAKER TILLY STAPLES RODWAY AUCKLAND  
Auckland, New Zealand 
27 June 2024 
41
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
INDEPENDENT AUDITOR’S REPORT cont.
for the year ended 31 March 2024

42
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
for the year ended 31 March 2024
The accompanying notes form part of these financial statements
 
Restated 
 
 
 
 
2024 
2023 
  
  
  
Notes 
$’000 
$’000 
 
 
 
 
 
 
 
 
 
 
 
 
Revenue 
 
 
3.1 
416,145 
389,027 
Other income 
 
 
3.1 
823 
608 
 
 
 
 
 
 
Cost of goods sold 
 
 
 
(177,175) 
(173,986) 
Interest expense 
 
 
3.2 
(27,842) 
(19,933) 
Impairment provision expense 
 
 
3.2 
(4,616) 
(3,740) 
Subcontracted services expense 
 
 
 
(15,466) 
(11,927) 
Employee benefits 
 
 
 
(66,365) 
(60,709) 
Commission 
 
 
 
(11,070) 
(12,024) 
Advertising expense 
 
 
 
(5,650) 
(4,934) 
Depreciation and amortisation expense 
3.2 
(11,968) 
(11,478) 
Systems maintenance 
 
 
 
(5,384) 
(5,109) 
Claims * 
 
 
 
(21,901) 
(21,827) 
Other expenses * 
 
 
 
(20,392) 
(18,544) 
Profit before taxation 
  
  
  
49,139 
45,424 
Taxation expense * 
 
 
11.1 
(16,173) 
(12,941) 
Profit for the year 
  
  
  
32,966 
32,483 
 
 
 
 
 
 
Other comprehensive income/(loss) for the year (which may subsequently be 
reclassified to profit/loss), net of tax 
 
 
 
Cash flow hedges 
 
 
 
(4,118) 
415 
Revaluation of financial assets at fair value through OCI 
 
 
 
(73) 
(91) 
Foreign currency translation differences 
 
 
 
21 
(7) 
Total other comprehensive income/(loss)  
  
  
  
(4,170) 
317 
 
 
 
 
 
 
Total comprehensive income for the year 
  
  
  
28,796 
32,800 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings per share (cents per share) 
 
 
 
 
 
Basic earnings per share  
 
 
10.5 
37.71 
37.54 
Diluted earnings per share  
10.5 
37.61 
37.65 
 
* Restatements due to the adoption of NZ IFRS 17, 'Insurance Contracts' 

43
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
CONSOLIDATED STATEMENT OF CHANGES IN EQUITY
for the year ended 31 March 2024
The accompanying notes form part of these financial statements
 
 
 
 
 
Revaluation 
 
 
 
 
 
 
 
 
of financial 
 
 
 
 
 
 
 
 assets at  
Cash 
flow 
 
 
Share 
Share  Translation 
fair value 
hedge 
Retained  
 
 
 
capital 
options 
reserve 
through 
OCI 
reserve 
earnings 
Total 
  
Notes 
$’000 
$’000 
$’000 
$’000 
$’000 
$’000 
$’000 
Balance at 31 March 2022 
 
205,482 
472 
(32) 
(1,085) 
5,477 
42,083 
252,397 
Adjustments on initial application of NZ IFRS 17, 
'Insurance Contracts', net of tax * 
- 
- 
- 
- 
- 
(1,754) 
(1,754) 
Restated balance at 1 April 2022 
  
205,482 
472 
(32) 
(1,085) 
5,477 
40,329 
250,643 
 
 
 
 
 
 
 
 
 
Transactions with shareholders in their capacity as owners 
Employee share based payments 
10.3 
1,594 
(188) 
- 
- 
- 
296 
1,702 
Dividend paid 
10.4 
- 
- 
- 
- 
- 
(14,732) 
(14,732) 
Total transactions with shareholders in their capacity as 
owners 
1,594 
(188) 
- 
- 
- 
(14,436) 
(13,030) 
 
Comprehensive income 
Profit 
 
- 
- 
- 
- 
- 
32,483 
32,483 
Other comprehensive income/(loss) 
 
- 
- 
(7) 
(91) 
415 
- 
317 
Total comprehensive income for the year, net of tax 
- 
- 
(7) 
(91) 
415 
32,483 
32,800 
 
Balance at 31 March 2023 
  
207,076 
284 
(39) 
(1,176) 
5,892 
58,376 
270,413 
 
Transactions with shareholders in their capacity as 
owners 
 
 
 
 
 
 
 
 
Dividend reinvestment plan 
10.3 
5,134 
- 
- 
- 
- 
- 
5,134 
Employee share based payments 
1,012 
(41) 
- 
- 
- 
- 
971 
Dividend paid/payable 
10.4 
- 
- 
- 
- 
- 
(27,090) 
(27,090) 
Total transactions with shareholders in their capacity as 
owners 
6,146 
(41) 
- 
- 
- 
(27,090) 
(20,985) 
 
 
 
 
 
 
 
 
 
Comprehensive income 
 
Profit 
 
- 
- 
- 
- 
32,966 
32,966 
Other comprehensive income/(loss) 
 
- 
- 
21 
(73) 
(4,118) 
- 
(4,170) 
Total comprehensive income for the year, net of tax 
- 
- 
21 
(73) 
(4,118) 
32,966 
28,796 
 
 
 
 
 
 
 
 
Balance at 31 March 2024 
  
213,222 
243 
(18) 
(1,249) 
1,774 
64,252 
278,224 
 
 
 
 
 
 
 
 
* Restatements due to the adoption of NZ IFRS 17, 'Insurance Contracts' 
 

44
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
CONSOLIDATED STATEMENT OF FINANCIAL POSITION
as at 31 March 2024
The accompanying notes form part of these financial statements
Restated 
Restated 
2024 
2023 
1 April 2022 
  
  
Notes 
$’000 
$’000 
$’000 
Assets 
 
Cash and cash equivalents 
 
11.2 
17,523 
11,845 
13,373 
Financial assets at fair value through profit or loss 
11.3 
69,558 
66,730 
70,274 
Trade receivables 
11.4 
7,277 
7,800 
7,506 
Inventories 
11.5 
25,051 
26,057 
31,980 
Finance receivables 
 
4 
430,299 
424,621 
422,870 
Other receivables, deferred expenses and contract assets * 
 
11.6 
13,782 
9,144 
9,520 
Derivative financial instruments 
 
 
1,774 
5,887 
5,414 
Financial assets at fair value through OCI 
157 
230 
225 
Reverse annuity mortgages 
 
11.7 
2,489 
2,925 
3,242 
Property, plant and equipment 
 
5 
113,948 
105,993 
67,569 
Right-of-use assets 
6 
20,716 
22,226 
23,497 
Investment property 
 
11.8 
- 
5,800 
5,950 
Intangible assets 
7 
163,084 
163,556 
164,453 
Total assets 
  
  
865,658 
852,814 
825,873 
 
 
 
 
 
Liabilities 
 
Other payables 
 
11.9 
48,352 
56,008 
50,103 
Contract liabilities 
 
11.10 
1,297 
1,562 
1,848 
Tax payables 
 
 
5,183 
6,773 
4,016 
Deferred tax * 
 
11.1 
15,037 
12,412 
12,564 
Borrowings 
8 
425,318 
412,035 
412,761 
Lease liabilities 
 
6 
24,924 
27,120 
28,209 
Life investment contract liabilities 
 
12.3.1 
7,188 
7,042 
8,153 
Insurance contract liabilities * 
9 
60,135 
59,449 
57,576 
Total liabilities 
  
  
587,434 
582,401 
575,230 
 
 
 
 
 
 
Shareholders’ equity 
 
Share capital 
 
10 
213,222 
207,076 
205,482 
Other reserves 
 
 
750 
4,961 
4,832 
Retained earnings * 
64,252 
58,376 
40,329 
Total shareholders’ equity 
  
  
278,224 
270,413 
250,643 
Total shareholders’ equity and liabilities 
  
  
865,658 
852,814 
825,873 
 
 
For and on behalf of the Board 
 
 
J.A. Roberts 
Director 
 
A. Vriens 
Director 
 
Authorised for issue on 27 June 2024 
 
 
* Restatements due to the adoption of NZ IFRS 17, 'Insurance Contracts' 
 

45
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
CONSOLIDATED STATEMENT OF CASH FLOWS
for the year ended 31 March 2024
2024 
2023 
  
  
  
Notes 
$’000 
$’000 
Cash flows from operating activities 
Interest received 
 
 
 
56,183 
51,639 
Receipts from customers 
359,265 
334,105 
Receipt of government subsidies 
 
 
 
13 
100 
Interest paid - borrowings 
 
(25,954) 
(17,653) 
Interest paid - lease liabilities 
 
 
(1,483) 
(1,548) 
Payment to suppliers and employees 
 
 
 
(330,265) 
(286,783) 
Income tax paid 
(15,259) 
(10,394) 
Net cash outflow from operating activities before changes in operating assets 
and liabilities 
  
42,500 
69,466 
  
Net increase in finance receivables 
 
 
 
(11,117) 
(6,814) 
Net decrease in reverse annuity mortgages 
 
673 
572 
Net (increase)/decrease of financial assets at fair value through profit or loss 
 
(2,293) 
3,872 
Net (withdrawals)/contributions from life investment contracts 
 
 
 
(92) 
(304) 
Changes in operating assets and liabilities arising from cash flow movements 
(12,829) 
(2,674) 
 
 
 
Net cash (outflow)/inflow from operating activities 
 
 
11.13 
29,671 
66,792 
 
 
 
Cash flows from investing activities 
 
 
Proceeds from sale of property, plant, equipment and intangibles 
 
 
3,180 
942 
Purchase of property, plant, equipment and intangibles 
 
(18,641) 
(44,177) 
Purchase of investments 
 
- 
(96) 
Sale of investments 
 
5,526 
- 
Net cash inflow/(outflow) from investing activities 
  
  
  
(9,935) 
(43,331) 
 
 
 
 
 
 
Cash flows from financing activities 
 
 
 
Net bank loan advances/(repayments) 
 
 
13,283 
(553) 
Principal elements of lease payments 
 
 
 
(6,303) 
(5,976) 
Proceeds from the issue of shares 
 
 
 
918 
1,436 
Dividend paid 
 
 
(21,956) 
(19,896) 
Net cash inflow/(outflow) from financing activities 
  
  
  
(14,058) 
(24,989) 
 
 
 
 
Net movement in cash and cash equivalents 
5,678 
(1,528) 
Add opening cash and cash equivalents 
11,845 
13,373 
Closing cash and cash equivalents 
  
  
  
17,523 
11,845 
 
 
 
 
Represented By: 
 
 
 
 
 
Cash at bank 
 
 
11.2 
17,523 
11,845 
 
 
 
 
 
 
Closing cash and cash equivalents 
  
  
  
17,523 
11,845 
 
 
 
 
 
The accompanying notes form part of these financial statements

46
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
1. 
GENERAL INFORMATION 
 
1.1 
Basis of Preparation 
 
Reporting Entity 
The consolidated financial statements are for Turners Automotive Group Limited and its subsidiaries (together ‘the Group’). 
 
The Group's principal activities are:  
• 
Auto retail (second hand vehicle retailer) 
• 
Finance and insurance (loans and insurance products); and 
• 
Credit management (collection services). 
 
Statutory Basis and Statement of Compliance 
Turners Automotive Group Limited, ('the Company') is incorporated and domiciled in New Zealand. The Company is registered under the 
Companies Act 1993 and is a FMC reporting entity for the purposes of the Financial Markets Conduct Act 2013. The Company is listed on the 
NZX Main Board (‘NZX’). The consolidated financial statements have been prepared in accordance with the requirements of the NZX and 
Part 7 of the Financial Conducts Act 2013. 
 
These financial statements have been prepared in accordance with Generally Accepted Accounting Practice in New Zealand ('NZ GAAP'). 
They comply with New Zealand Equivalents to International Financial Reporting Standards ('NZ IFRS') and other applicable Financial 
Reporting Standards, as appropriate for for-profit entities. These financial statements also comply with International Financial Reporting 
Standards ('IFRS'). The Group is a Tier 1 for-profit entity in accordance with XRB A1 Application of the Accounting Standards Framework. 
 
The consolidated statement of financial position for the Group is presented on the liquidity basis where the assets and liabilities are presented 
in the order of their liquidity. Due to the diverse nature of the Group’s activities presentation on the liquidity basis gives a clearer representation 
of the financial position of the Group. 
 
Functional and Presentation Currency  
These financial statements are presented in New Zealand Dollars ($) which is the Company's functional currency. All values are rounded to 
the nearest thousand ($000), except when otherwise indicated.   
 
Basis of measurement 
The financial report has been prepared under the historical cost convention, as modified by revaluations for certain classes of assets and 
liabilities to fair value and life insurance contract liabilities and related assets to net present value as described in the accounting policies. 
 
Legislative Changes Impacting the Consolidated Financial Statements 
On 26 March 2024, the Government substantively enacted legislation which removes the deductibility of depreciation on commercial and 
industrial buildings for tax purposes. Effective from 1 April 2024, the tax depreciation rate will revert to 0%. The change in tax legislation 
effective from 1 April 2024 eliminates the tax base for these assets, thereby creating a temporary difference that leads to a deferred tax liability. 
The impact of this change has been recognised in the Group’s consolidated financial statements for the year ended 31 March 2024, which 
includes a one-off non-cash deferred tax liability of $3.1m with a corresponding tax expense within the statement of comprehensive income. 
 
Key Accounting Estimates and Judgements  
The Board and management are required to make judgements, estimates and assumptions about the carrying values of assets and liabilities 
that are not readily apparent from other sources. Actual results could differ from those estimates. 
 
Estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in 
which the estimate is revised and in any future periods affected. The areas involving a higher degree of judgement or complexity, or areas 
where assumptions and estimates are significant to the consolidated financial statements are described in the following notes: 
• 
Fair value measurement (note 1.2.1); 
• 
Provision for impairment of finance receivables (note 4); 
• 
Right-of-use assets and lease liabilities – determining lease term (note 6); 
• 
Impairment of goodwill and corporate brands (note 7); and 
• 
Liabilities arising under insurance contracts (note 9). 
 
New and Amended Accounting Standards and Interpretations 
All mandatory new and amended standards and interpretations have been adopted in the current year. The new and amended standards and 
interpretations that have had an impact on the Group have been described below. The Group has not early adopted any new standards, 
amendments or interpretations to existing standards that are not yet effective. 
 
Insurance Contracts 
The Group has adopted NZ IFRS 17, ‘Insurance Contracts’, retrospectively from 1 April 2023 and has restated certain comparative amounts, 
the retrospective restatement does not have a material effect on the information in the statement of financial position at the beginning of the 
preceding period.   
 
NZ IFRS 17, “Insurance Contracts’, establishes principles for the recognition, measurement, presentation and disclosure of insurance 
contracts, reinsurance contracts and investment contracts with discretionary participation features. It introduces a model that measure groups 
of contracts based on the Group’s estimates of the present value of future cash flows that are expected to arise as the Group fulfils the 
contracts, an explicit risk adjustment for non-financial risk and a contractual service margin (CSM). 
 
Under NZ IFRS 17, insurance revenue in each reporting period represents the changes in the liabilities for remaining coverage that relate to 
services for which the Group expects to receive consideration and an allocation of premiums that relate to recovering insurance acquisition 
cash flows. In addition, investment components are no longer included in insurance revenue and insurance service expenses. 

47
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
The Group measures the funeral plan and annuity insurance life contracts based on the Group’s estimates of the present value of future cash 
flows that are expected to arise as the Group fulfils the contracts, an explicit risk adjustment for non-financial risk and a contractual service 
margin (CSM). 
 
For all other insurance products the Group uses the Premium Allocation Approach (‘PAA’) to simplify the measurement of groups of contracts 
when the Group reasonably expects that such simplification would produce a measurement of the liability for remaining coverage for the group 
that would not differ materially from the result of applying the accounting policies described above.  
 
Under NZ IFRS 17, only directly attributable insurance acquisition cash flows that arise before the recognition of the related insurance contracts 
are recognised as separate assets and are tested for recoverability. These assets are presented in the carrying amount of the related portfolio 
of contracts and are derecognised once the related contracts have been recognised. 
 
 The change in accounting policy only relates to the insurance segment and has affected the following items in the Statement of financial 
position: 
 
 
 
 
 
 
1/04/2022 
  
  
  
  
  
 $'000  
Increase in Other receivables, deferred expenses and 
contract assets 
 
 
180 
Increase in Insurance contract liabilities 
 
 
 
 
2,561 
Decrease in deferred tax impact 
 
 
 
 
627 
Decrease in Retained earnings 
  
  
  
  
1,754 
 
 
Climate-Related Disclosures 
The XRB issued its first climate disclosure standards in December 2022. The standards are effective for annual reporting periods beginning 
on or after 1 January 2023. These disclosures do not form part of the financial statements but are rather contained in a separate standalone 
climate statement. These standards affect entities known as Climate Reporting Entities (‘CREs’), including:  
• 
Large, listed companies with a market capitalisation of more than $60 million; 
• 
Listed issuers of quoted debt securities with a combined face value of quoted debt exceeding $60 million; 
• 
Large, licensed insurers, registered banks, credit unions, building societies and managers of investment schemes with more than $1 
billion in assets;  
• 
Some Crown financial institutions (via letters of expectation).  
 
CREs will be required to prepare an annual climate statement that discloses information about the effects of climate change on their business 
or any fund they manage. They will need to obtain independent assurance about the part of the climate statement that relates to the disclosure 
of greenhouse gas (GHG) emissions, generally in the second year of reporting.  
 
The new Climate Standards issued are:  
• 
Aotearoa New Zealand Climate Standard 1: Climate related Disclosures (NZ CS 1)  
This standard requires disclosures explaining how the entity manages its climate-related risks and opportunities. The disclosure 
requirements cover four key areas (Governance, Strategy, Risk Management and Metrics and Targets). Entities must obtain assurance 
over the GHG emissions disclosures. 
• 
 Aotearoa New Zealand Climate Standard 2: Adoption of Aotearoa New Zealand Climate Standards (NZ CS 2)  
This standard provides optional disclosure exemptions that entities may apply during the first few periods of climate reporting.  
• 
Aotearoa New Zealand Climate Standard 3: General Requirements for Climate-related Disclosures (NZ CS 3)  
This standard includes the principles for climate-related disclosures (such as relevance, accuracy, and verifiability), general requirements 
for how the information is disclosed, and guidance on topics such as materiality and estimation uncertainty.  
 
The Group meets the requirements of a CRE as it is a large, listed company with a market capitalisation of more than $60 million. The Group’s 
climate statement as at 31 March 2024 will be released before 31 July 2024. Independent assurance about the part of the climate statement 
that relates to the disclosure of GHG emissions will not be obtained in the first year in line with the assurance requirements of NZ CS 1.  
 
Disclosure of Accounting Policies (Amendments to NZ IAS 1 Presentation of Financial Statements and IFRS Practice Statement 2) 
Entities are now required to disclose their ‘material’ accounting policies instead of ‘significant’ accounting policies. The Group has adopted 
this new standard for the financial reporting period beginning 1 April 2023. The adoption of this new standard did not have a financial impact 
on the Group’s financial statements but has resulted in the updating of accounting policies disclosed in the Group’s financial statements.  
 
Definition of Accounting Estimates (Amendments to NZ IAS 8 Accounting Policies, Changes in Accounting Estimates and Errors) 
The Group has adopted this new standard for the financial reporting period beginning 1 April 2023. The adoption of this new standard did not 
have a financial impact on the Group’s financial statements, or the accounting estimates disclosed in the Group’s financial statements. 
 
1.2 
Accounting Policies Information 
Material accounting policies which are relevant to understanding the consolidated financial statements are disclosed in each of the applicable 
notes. They have been applied on a consistent basis across all periods presented in these consolidated financial statements. 
 
 
 
 

48
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
Two other relevant policies are provided as follows: 
  
1.2.1 Fair Value Measurement 
 
Accounting policy information 
For financial reporting purposes, 'fair value' is the price that would be received to sell an asset, or paid to transfer a liability, in an orderly 
transaction between market participants (under current market conditions) at the measurement date, regardless of whether that price is directly 
observable or estimated using another valuation technique. 
 
When estimating the fair value of an asset or liability, the Group uses valuation techniques that are appropriate in the circumstances and for 
which sufficient data is available to measure fair value, maximizing the use of relevant observable inputs and minimizing the use of 
unobservable inputs. Input to valuation techniques used to measure fair value are categorised into three levels according to the extent to 
which the inputs are observable: 
 
Level 1 
the fair value is calculated using quoted prices in active markets. 
Level 2 
the fair value is estimated using inputs other than quoted prices in level 1 that are observable for the assets or liabilities, either 
directly (as prices) or indirectly (derived from prices). 
Level 3 
the fair value is estimated using inputs for the asset or liability that are not based on observable market data. 
 
 
Further information about assumptions made in measuring fair values is included in note 12.5. 
 
1.2.2 Derivative financial instruments 
The Group enters into derivative financial instruments (interest rate swaps and foreign exchange contracts) to manage its exposure to interest 
rate and foreign exchange rate risks. 
 
Derivatives are initially recognised at fair value at the date a derivative contract is entered into and are subsequently remeasured to their fair 
value at each reporting date. The resulting gain or loss is recognised in profit or loss immediately unless the derivative is designated and 
effective as a hedging instrument, in which event the timing of the recognition in profit or loss depends on the nature of the hedge relationship. 
 
A derivative with a positive fair value is recognised as a financial asset whereas a derivative with a negative fair value is recognised as a 
financial liability. Derivatives are not offset in the financial statements unless the Group has both legal right and intention to offset.  
 
A derivative is presented as a non‑current asset or a non‑current liability if the remaining maturity of the instrument is more than 12 months 
and it is not expected to be realised or settled within 12 months. Other derivatives are presented as current assets or current liabilities. 
 
Hedge accounting 
The Group designates certain derivatives as hedging instruments in respect of foreign currency and interest rate risk in cash flow hedges. 
 
Further information about assumptions made in measuring the fair value of financial derivatives is included in note 12.5. 
 
1.3 
Climate Change Risk 
 
The Group recognizes that climate change poses potential risks to its operations and financial performance. The Group is committed to 
monitoring and reporting on climate related risks and opportunities in its financial statements and other public disclosures. The Group 
acknowledges that climate change is an ongoing and evolving issue and will continue to take appropriate steps to identify and manage 
potential impacts on its operations, financial performance and assets. 
 
 
 
 

49
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
2. 
SEGMENT INFORMATION 
 
Management has determined the operating segments based on the components of Turners Automotive Group Limited and its subsidiaries 
(‘the Group’) that engage in business activities, which have discrete financial information available and whose operating results are regularly 
reviewed by the Group's chief operating decision maker. The chief operating decision maker has been identified as the Board of Directors. 
The Board of Directors makes decisions about how resources are allocated to the segments and assesses their performance. Geographically 
the Group's business activities are in New Zealand and Australia. 
 
 
 
 
 
 
 
 
Five reportable segments have been identified as follows: 
 
 
 
 
• 
Auto retail - remarketing (motor vehicles, trucks, heavy machinery and commercial goods) and purchasing goods for sale. 
• 
Finance - provides asset-based finance to consumers and SME's.  
 
 
• 
Insurance - marketing and administration of a range of life and consumer insurance products. 
 
 
• 
Credit management - collection services, credit management and debt recovery services to the corporate and SME sectors. 
Geographically the collections services segment business activities are located in New Zealand and Australia. 
• 
Corporate & other - corporate centre. 
 
 
 
 
 
 
 
Revenue 
 
 
 
Revenue  
 
 
Revenue  
Total 
Inter- 
from 
Total 
Inter- 
from 
segment 
segment 
external 
segment 
segment 
external 
 
 
revenue 
revenue 
customers 
revenue 
revenue 
customers 
2024 
2024 
2024 
2023 
2023 
2023 
  
  
$’000 
$’000 
$’000 
$’000 
$’000 
$’000 
Auto retail 
 
300,366 
(1,750) 
298,616 
283,354 
(5,189) 
278,165 
Finance 
62,416 
- 
62,416 
58,634 
- 
58,634 
Insurance 
47,838 
(1,765) 
46,073 
45,282 
(1,717) 
43,565 
Credit management 
9,794 
(10) 
9,784 
9,259 
(36) 
9,223 
Corporate & other 
79 
- 
79 
48 
- 
48 
  
  
420,493 
(3,525) 
416,968 
396,577 
(6,942) 
389,635 
  
  
Revenue from external customers reported to the Board of Directors is measured on the same basis as revenue reported in the profit or 
loss. Inter-segment transactions are done on an arm’s length basis. The Group has no customers representing 10% or more of the Group's 
revenues. 
Restated 
Operating profit 
 
 
 
 
 
2024 
2023 
  
  
  
  
  
  
$’000 
$’000 
Auto retail 
31,807 
24,985 
Finance 
12,228 
14,956 
Insurance 
14,287 
12,468 
Credit management 
3,121 
2,865 
Corporate & other 
  
  
  
  
  
(12,304) 
(9,850) 
Profit/(loss) before taxation 
49,139 
45,424 
Income tax 
  
  
  
  
(16,173) 
(12,941) 
Net profit attributable to shareholders 
  
  
  
32,966 
32,483 
Depreciation and  
Interest revenue 
Interest expense 
amortisation expense 
2024 
2023 
2024 
2023 
2024 
2023 
  
  
$’000 
$’000 
$’000 
$’000 
$’000 
$’000 
Auto retail 
687 
225 
(3,583) 
(2,349) 
(9,700) 
(9,141) 
Finance 
 
54,551 
51,508 
(18,399) 
(13,281) 
(775) 
(725) 
Insurance 
3,505 
2,138 
(50) 
(61) 
(1,173) 
(1,211) 
Credit management 
5 
4 
(9) 
(11) 
(162) 
(258) 
Corporate & other 
31 
20 
(6,174) 
(4,261) 
(158) 
(143) 
  
  
58,779 
53,895 
(28,215) 
(19,963) 
(11,968) 
(11,478) 
Eliminations 
(373) 
(30) 
373 
30 
- 
- 
  
  
58,406 
53,865 
(27,842) 
(19,933) 
(11,968) 
(11,478) 
 
 
 

50
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
Other material non-cash items 
 
 
 
 
 
 
2024 
2023 
  
  
  
  
  
  
$'000 
$'000 
Finance - impairment provisions 
  
  
  
  
(4,562) 
(3,741) 
Segment assets and liabilities 
 
Assets 
Liabilities 
Restated 
Restated 
 
 
 
 
2024 
2023 
2024 
2023 
  
  
  
  
$’000 
 $’000  
 $’000  
 $’000  
Auto retail 
 
 
 
163,917 
155,850 
96,478 
73,689 
Finance 
 
 
 
457,041 
453,869 
340,080 
344,786 
Insurance 
151,002 
136,896 
78,511 
79,576 
Credit management 
35,432 
34,035 
2,927 
3,943 
Corporate & other 
  
  
  
255,178 
238,577 
100,174 
84,618 
 
 
 
 
1,062,570 
1,019,227 
618,170 
586,612 
Eliminations 
(196,912) 
(166,413) 
(30,736) 
(4,211) 
  
  
  
  
865,658 
852,814 
587,434 
582,401 
 
 
 
 
 
 
 
 
Acquisition of property, plant & equipment, intangible assets and other non-current assets 
 
 
Other 
 
 
 
 
 
 
2024 
2023 
  
  
  
  
  
  
$’000 
$’000 
Auto retail 
 
 
 
 
 
17,884 
42,927 
Finance 
579 
862 
Insurance 
84 
227 
Credit management 
 
 
 
 
 
50 
21 
Corporate & other 
  
  
  
2 
140 
 
 
 
 
  
  
18,599 
44,177 
Eliminations 
 
 
 
 
 
- 
- 
  
  
  
  
  
  
18,599 
44,177 
 

51
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
3. 
OPERATING PERFORMANCE 
 
3.1 
Revenue 
 
Accounting policy information 
 
(i) Revenue from contracts with customers 
Sales of goods 
Sales of goods comprise sales of motor vehicles and commercial goods owned by the Group. Sales of goods are recognised when the 
customer gains control of the goods and the sole performance obligation is met. This normally occurs on full payment or approval of financing. 
 
Sales‑related warranties associated with goods cannot be purchased separately and they serve as an assurance that the products sold comply 
with agreed‑upon specifications and cover the standard period established by legislation. There is no material amount of variable consideration 
under these contracts nor is there the existence of a significant financing component. 
 
Sales of service 
Auction commission is recognised at a point in time in the accounting period in which the service is rendered. Payment for services is normally 
deducted from the proceeds from the sale. Other than those provided by legislation no warranties are provided by the Group. There is no 
material amount of variable consideration under these contracts nor is there the existence of a significant financing component. 
 
Other sales revenue comprises services rendered preparing the assets for sale and commission earned on the sale of third-party products. 
Services rendered while preparing the assets for sale are recognised over time in which the service is rendered, and a contract asset is 
recognised for amounts relating to services rendered not yet invoiced. Payment for services rendered is either deducted from the proceeds 
from the sale or raised as a trade receivable. Other than those provided by legislation no warranties are provided by the Group. There are no 
rebates or volume discounts. Commissions earned on the sale of third-party products are recognised at a point in time when the sale is made. 
Payment is usually received when the sale is made. 
 
(ii) Finance Receivables 
Interest income and expense 
Interest income and expense is recognised in the profit or loss using the effective interest method. 
 
(iii) Insurance Contracts 
Premium income and acquisition costs 
Revenue on funeral plan and annuity insurance life contracts for each year includes the changes in the liabilities for remaining coverage that 
relate to services for which the Group expects to receive consideration and an allocation of premiums that relate to recovering insurance 
acquisition cash flows. 
 
Other insurance contracts revenue is recognised based on an allocation of expected premium receipts to each period of coverage, which is 
based on the passage of time. 
 
 
2024 
2023 
  
  
  
  
$’000 
$’000 
Revenue from continuing operations includes: 
 
 
 
 
 
 
 
 
 
 
Interest income 
 
 
 
 
 
Bank accounts, short term deposits and investments 
3,891 
2,026 
Finance receivables 
54,224 
51,552 
Reverse annuity mortgages 
 
 
 
291 
287 
Total interest income 
  
  
  
58,406 
53,865 
Operating revenue 
 
 
 
 
 
Sales of goods 
215,054 
205,916 
Commission and other sales revenue 
87,549 
74,980 
Loan fee income 
2,669 
2,988 
Insurance and life investment contract income 
39,181 
38,514 
Collection income 
9,810 
9,204 
Bad debts recovered 
1,879 
1,832 
Other revenue 
 
 
 
1,597 
1,728 
Total operating revenue 
  
  
  
357,739 
335,162 
Revenue from continuing operations 
  
  
  
416,145 
389,027 
 
 
 
 
 

52
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
2024 
2023 
  
  
  
  
$’000 
$’000 
Other income comprises: 
 
 
 
 
 
Gain on sale of property, plant and equipment 
 
 
 
233 
378 
Rental income 
 
 
 
386 
- 
Other 
 
 
 
204 
230 
  
  
  
  
823 
608 
 
 
 
 
 
 
Revenue from contracts with customers 
 
 
 
 
 
Over time 
Auto retail 
 
 
 
 
 
Commission and other sales revenue 
 
 
 
21,874 
16,425 
Finance 
Other sales revenue 
  
  
  
3,306 
2,434 
At a point in time 
 
 
 
 
 
Auto retail 
Sales of goods 
 
 
 
215,054 
205,916 
Auction commissions 
60,640 
54,922 
Credit management 
 
 
 
 
 
Collection income 
 
 
 
9,510 
8,704 
Voucher income 
 
 
 
300 
500 
Insurance 
 
 
 
 
 
Motor vehicle insurance commissions 
  
  
  
1,729 
1,199 
 
3.2 
Expenses 
  
 
 
 
2024 
2023 
  
  
  
Note 
$’000 
$’000 
Interest expense 
 
 
 
 
 
Bank borrowings and other 
  
  
  
27,842 
19,933 
Movement in impairment provisions  
Provisions for: 
 
 
 
 
 
Specific impaired finance receivables 
 
 
4 
1,333 
446 
Collective impairment provision for finance receivables 
4 
2,699 
2,784 
Movement in COVID-19 overlay 
 
 
4 
- 
(1682) 
Movement in economic overlay provision 
4 
345 
1,965 
Collective impairment on reverse annuity mortgages 
 
 
11.7 
57 
32 
Finance receivables bad debts written off 
182 
195 
Movement  
  
  
  
4,616 
3,740 
 
 
 
 
 
 
Net operating profit includes the following specific expenses 
Depreciation 
 
 
 
 
 
-  Buildings 
 
 
 
380 
299 
-  Plant, equipment & motor vehicles 
1,456 
1,118 
-  Leasehold improvements, furniture, fittings & office equipment 
 
 
1,027 
1,075 
-  Computer equipment 
 
 
 
1,427 
1,274 
-  Signs & flags 
145 
198 
 
 
 
 
 
 
Amortisation of right-of-use asset 
6,179 
5,895 
 
 
 
 
 
 
Intangible amortisation 
- Amortisation of software 
 
 
 
834 
1,099 
- Amortisation of customer relationships 
 
 
 
520 
520 
  
  
  
  
11,968 
11,478 
 
 
 

53
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
2024 
2023 
  
  
  
  
$’000 
$’000 
Tax advisory fees 
 
 
 
415 
223 
Donations 
 
 
 
93 
10 
Directors’ fees 
 
 
 
920 
632 
Post-employment benefits 
1,765 
1,612 
Loss on sale of property, plant and equipment 
  
  
  
29 
75 
 
 
 
 
 
 
Fees paid to auditor 
Baker Tilly Staples Rodway Auckland (auditor of the Group) 
 
 
Audit of financial statements 
 
 
Audit of annual financial statements 
 
 
 
551 
479 
Other services 
 
Other assurance services 
 
 
- Audit of DPL Insurance Limited solvency return 
12 
11 
- Agreed Upon Procedures in relation to the EC Credit Control Limited trust account 
7 
7 
Total other services 
  
  
  
19 
18 
Total fees paid to Baker Tilly Staples Rodway Auckland 
  
  
  
570 
497 
 
4. 
FINANCE RECEIVABLES 
 
4.1 
Accounting policy information 
Finance receivables are initially recognized at fair value and subsequently measured at amortized cost using the effective interest rate method. 
The company assesses impairment at each reporting date. Finance receivables are derecognized when the contractual rights to cash flows 
expire or the receivables are transferred along with substantially all the risks and rewards of ownership. Finance receivables are generally 
secured over the assets they finance. 
 
Impairment of finance receivables 
The Group assesses finance receivables for impairment using a forward-looking expected credit loss (ECL) model. Finance receivables are 
classified into three categories to determine the allowance for credit losses: 
 
• 
Performing finance receivables with 12-month ECL. 
• 
Finance Receivables with a significant increase in credit risk, recognizing lifetime ECL. 
• 
Credit-impaired receivables with lifetime ECL 
 
Lifetime ECL represents the expected credit losses that will result from all possible default events over the expected life of a finance receivable. 
12‑month ECL represents the portion of lifetime ECL that is expected to result from default events on a finance receivable that are possible 
within 12 months after the reporting date. Homogeneous finance receivables are assessed on a collective basis (collective impairment 
provision) and non-homogeneous finance receivables are assessed individually (specific impairment provision). 
 
(i)  Significant increase in credit risk 
 
The Group assesses whether a significant increase in credit risk has occurred for finance receivables at each reporting date. This assessment 
is based on quantitative and qualitative indicators: 
• 
Quantitative Criteria: for non-homogenous loans significant changes in the value of collateral supporting the loan and for all finance 
receivables when contractual payments are more than 30 days past due, unless the Group has reasonable and supportable information 
that demonstrates otherwise, such as outstanding insurance payments for damaged collateral. 
• 
Qualitative Criteria: factors such as significant adverse changes in the borrower’s operating results and industry-specific economic 
conditions. 
 
The Group regularly monitors the effectiveness of the criteria used to identify whether there has been a significant increase in credit risk and 
revises them as appropriate to ensure that the criteria can identify significant increase in credit risk before the amount becomes past due. 
 
(ii)  Definition of default 
The Group considers that default has occurred when a finance receivable is more than 90 days past due unless the Group has reasonable 
and supportable information to demonstrate that another default criteria is more appropriate, such as borrower bankruptcy. 
 
(iii)  Credit‑impaired finance receivables 
Credit-impaired finance receivables are identified based on a combination of quantitative and qualitative criteria, including significant financial 
difficulty of the borrower, default or delinquency in payments, loss of security and observable market indicators of credit risk deterioration.  
 
(iv)  Write‑off policy 
The Group writes off a finance receivable when they are 180+ days in arrears or have not made a payment for 180 days and earlier if there is 
information indicating that the borrower is in severe financial difficulty and there is no realistic prospect of recovery, e.g. when the borrower 
has been placed under liquidation or has entered bankruptcy proceedings. Finance receivables written off may still be subject to enforcement 
activities under the Group’s recovery procedures, considering legal advice where appropriate. Any recoveries made are recognised in profit 
or loss. 

54
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
v) Measurement and recognition of ECL 
The measurement of expected credit losses is a function of the probability of default, loss given default (i.e. the magnitude of the loss if there 
is a default) and the exposure at default. The assessment of the probability of default and loss given default is based on historical data adjusted 
by forward‑looking information as described above. 
 
The exposure at default is the finance receivable’s gross carrying amount at the reporting date. No further advances are allowed against 
finance receivables in default. 
 
The expected credit loss for a finance receivable is estimated as the difference between all contractual cash flows that are due to the Group 
in accordance with the contract and all the cash flows, after collection/realisation costs, that the Group expects to receive, discounted at the 
original effective interest rate.  
 
If the Group has measured the loss allowance for a finance receivable at an amount equal to lifetime ECL in the previous reporting period but 
determines at the current reporting date that the conditions for lifetime ECL are no longer met, the Group measures the loss allowance at an 
amount equal to 12‑month ECL at the current reporting date. 
 
The Group recognises an impairment gains or losses in profit or loss for all finance receivables with a corresponding adjustment to their 
carrying amount through an impairment provision account. 
 
4.2 
Key Accounting Estimates and Judgements 
When measuring ECL the Group uses reasonable and supportable forward-looking information, which is based on forecasts of economic 
conditions employment and their expected impacts on the ability of borrowers to service their debt. The probability of default calculations, a 
key input in measuring ECL, includes historical data, assumptions and expectations of future conditions. The estimate of the expected loss 
arising on default, is based on the difference between the contractual cash flows due and those that the Group expects to receive, taking into 
account cash flows from collateral and integral credit enhancements. 
 
Economic overlay provision 
Due to the uncertain economic environment, management have retained the economic overlay provision relating to the impairment for finance 
receivables. The provision has increased from $2.0m to $2.3m. 
 
4.3 
Finance Receivables 
 
2024 
2023 
  
  
  
  
$’000 
$’000 
Commercial loans 
 
 
 
66,746 
84,126 
Consumer loans 
 
 
 
359,978 
335,037 
Property development & investment loans 
  
  
  
2,676 
2,851 
Gross finance receivables 
 
 
 
429,400 
422,014 
Deferred fee revenue and commission expenses 
10,111 
11,276 
Specific impairment provision 
 
 
 
(1,639) 
(774) 
Collective impairment provision 
(5,263) 
(5,930) 
Economic overlay provision 
(2,310) 
(1,965) 
  
  
  
  
430,299 
424,621 
Current 
 
 
 
144,489 
137,142 
Non-current 
285,810 
287,479 
  
  
  
  
430,299 
424,621 
 
 
 
 
 
 
Gross financial receivables are summarised as follows: 
 
 
 
 
 
Performing 
423,130 
416,694 
Doubtful 
 
 
 
2,748 
2,562 
In default 
 
 
 
3,522 
2,758 
  
  
  
  
429,400 
422,014 
 
 
 
 
 
 
Movement in receivables subject to specific impairment assessment 
 
 
 
 
Opening balance 
 
 
 
1,829 
2,898 
Additions 
 
 
 
2,151 
1,545 
Amounts recovered 
(677) 
(1,309) 
Amounts written off 
 
 
 
(454) 
(1,305) 
  
  
  
  
2,849 
1,829 
 
 
 
 
 

55
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
The aging of loans specifically assessed are as follows: 
2024 
2023 
  
  
  
  
$’000 
$’000 
The aging of loans specifically assessed are as follows: 
 
 
 
 
 
Past due up to 30 days 
1,332 
1,034 
Past due 30 – 60 days 
288 
156 
Past due 60 – 90 days 
 
 
 
106 
89 
In default 
1,123 
550 
  
  
  
  
2,849 
1,829 
 
The following table shows the Group's provision matrix for finance receivables collectively assessed for impairment. The provision for loss 
allowance based on past due status is not presented by customer segments as the Group's historical credit loss experience does not show 
significantly different loss patterns for different customer segments.  
 
31 March 2024 
 
 
 
Gross 
Collective 
 
 
 
Expected 
finance  
impairment 
loss rate 
receivables 
provision 
  
  
  
% 
$’000 
$’000 
Current 
0.53 
414,102 
2,182 
Past due up to 30 days 
 
 
7.55 
7,697 
581 
Past due 30 – 60 days 
 
 
15.59 
1,796 
280 
Past due 60 – 90 days 
25.09 
558 
140 
In default 
 
 
86.74 
2,398 
2,080 
  
  
  
  
426,551 
5,263 
 
 
 
 
31 March 2023  
 
 
 
Gross 
Collective 
 
 
 
Expected 
finance 
impairment 
 
 
 
loss rate 
receivables 
provision 
  
  
  
% 
$’000 
$’000 
Current 
 
 
0.85 
409,949 
3,503 
Past due up to 30 days 
 
 
6.88 
5,712 
393 
Past due 30 – 60 days 
 
 
14.29 
1,813 
259 
Past due 60 – 90 days 
 
 
27.63 
503 
139 
In default 
 
 
74.09 
2,208 
1,636 
  
  
  
  
420,185 
5,930 
 
If the ECL rates on performing financial receivables increased/(decreased) by 1%, the loss allowance on receivables would be $4.1m 
higher/($2.2m lower) (2023: $4.1m higher/($3.5m lower)). 
 
2024 
2023 
  
  
  
  
$’000 
$’000 
Movement in the impairment provisions: 
Specific impairment provision 
Opening balance 
 
 
 
774 
1,632 
Impairment charge/(release) through profit or loss 
 
 
 
1,333 
446 
Amounts written off 
(468) 
(1304) 
  
  
  
  
1,639 
774 
 
 
 
 
 
 
Collective impairment provision 
Opening balance 
 
 
 
5,930 
7,706 
Impairment charge/(release) through profit or loss 
2,699 
2,784 
Amounts written off 
 
 
 
(3,366) 
(4,560) 
  
  
  
  
5,263 
5,930 
 
 
 
 
 

56
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
2024 
2023 
  
  
  
  
$’000 
$’000 
Economic overlay provision 
 
 
 
 
 
Opening balance 
 
 
 
1,965 
- 
Impairment charge/(release) through profit or loss 
 
 
 
345 
1,965 
  
  
  
  
2,310 
1,965 
 
 
 
 
 
 
Total impairment provision 
  
  
  
9,212 
8,669 
 
Interest rate and foreign exchange risk 
A summarised analysis of the sensitivity of finance receivables to interest rate risk can be found in note 5.4.2. 
 
The Group's finance receivables are all denominated in NZD. 
 
 
 
 
 
Fair value and credit risk 
 
Carrying 
Fair 
Carrying 
Fair 
 
 
amount 
value 
amount 
value 
 
 
2024 
2024 
2023 
2023 
  
  
$’000 
$’000 
$’000 
$’000 
 
 
 
 
 
 
Finance receivables 
  
430,299 
432,065 
424,621 
425,900 
 
The fair values are based on cash flows discounted using a weighted average interest rate of 13.07% (2023: 11.81%). 
 
 
 
 
 
 
The maximum exposure to credit risk is represented by the carrying amount of finance receivable which is net of any provision for impairment. 
The reported credit risk exposure does not consider the fair value of any collateral, in event of the counterparties failing to meet their contractual 
obligation. 
 
 
 
 
 
 
Refer to note 12 for more information on the risk management policies of the Group. 
 
 
Securitisation 
 
 
 
 
 
The Group has two Trusts under which it securitises finance receivables. The Trusts are special purpose entities set up solely for the purpose 
of purchasing finance receivables originated by the finance sector. The New Zealand Guardian Trust Company Limited has been appointed 
Trustee and NZGT Security Trustee Limited as the security trustee for both Trusts. The Company is the sole beneficiary of both Trusts.
 
 
 
 
 
 
 
 
The Group has power over the Trusts, exposure, or rights, to variable returns from its involvement with the Trusts and the ability to use its 
power over the Trusts to affect the amount of the Group's returns from the Trusts. Consequently, the Group controls the Trusts and has 
consolidated the Trusts into the Group's financial statements. 
 
 
 
 
 
 
 
 
 
 
 
The Group retains substantially all the risks and rewards relating to the finance receivables sold and therefore the finance receivables do not 
qualify for derecognition and remain on the Group's consolidated statement of financial position. 
 
 
 
 
 
 
 
 
 
 
Turners Marque Warehouse Trust 1 (the Trust)  
 
 
 
 
The Trust has a wholesale funding facility with the Bank of New Zealand (BNZ) which is secured by finance receivables sold to the Trust. The 
facility is $355m and with a 1-year term that will be renewed annually. BNZ fund up to 90% (31 March 2023: 85%) of the purchase price of the 
finance receivables with the balance funded by sub-ordinated notes from the Group. 
 
 
 
 
 
 
 
 
 
 
 
During the reporting period $202.4m finance receivables were sold to the Trust (31 March 2023: $215.5m) and the Trust sold $100.0m finance 
receivables to the Turners Marque ABS 2023-1 Trust.  As at 31 March 2024 the carrying value of finance receivables in the Trust was $281.2m 
(31 March 2023: $314.4m). 
 
 
 
 
 
 
 
 
 
 
 
Turners Marque ABS 2023-1 Trust (the 2023-1 Trust) 
 
 
 
 
 
During the current financial year, the Group created the 2023-1 Trust. The 2023-1 Trust is a closed pool trust and issued $100m notes 
comprising $70m Class A1 notes and $20.7m Class A2 notes both rated AAAsf (Fitch) and $9.3m unrated Class B notes, the Class A2 notes, 
and B notes are held by the Group. The 2023-1 Trust purchased $100.0m finance receivables from the Trust. As at the 31 March 2024 the 
carrying value of finance receivables in the 2023-1 Trust was $72.9m.  
 
 
5. 
PROPERTY, PLANT AND EQUIPMENT 
 
5.1 
Accounting policy information 
Property, plant and equipment are recognised in the statement of financial position at cost less accumulated depreciation and impairment 
losses. Land is not depreciated. Depreciation is calculated on all other property, plant and equipment on a diminishing value or straight-line 
basis to allocate the costs, net of any residual amounts, over their useful lives.  
 
 
 
 
 
 

57
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
The rates for the following asset classes are: 
 
 
Diminishing value 
Straight line 
Buildings 
- 
50 & 33.3 years 
Leasehold improvements, furniture and 
fittings, office equipment 
 
7.5 - 60.0% 
 
3 - 15 years 
Computer equipment 
31.2 - 48.0% 
3 - 5 years 
Motor vehicles and equipment 
26.0 - 31.2% 
3 - 7 years 
Signs and flags 
   - 
3 - 12 years 
 
5.2 
Property, plant and equipment 
Land & 
buildings 
   
Plant, 
equipment & 
motor 
vehicles 
Leasehold 
improvements, 
furniture, 
fittings & office 
equipment 
Computer 
equipment 
Signs & 
flags 
Total 
  
  
$’000 
$’000 
$’000 
$’000 
$’000 
$’000 
2024 
At cost 
 
92,948 
9,454 
8,670 
5,808 
995 
117,875 
Accumulated 
depreciation 
(837) 
(2,902) 
(4,158) 
(3,448) 
(537) 
(11,882) 
Opening carrying 
amount 
  
92,111 
6,552 
4,512 
2,360 
458 
105,993 
Additions 
8,014 
5,527 
1,079 
451 
312 
15,383 
Disposals 
(8) 
(2,973) 
(9) 
(3) 
- 
(2,993) 
Depreciation 
(380) 
(1,456) 
(1,027) 
(1,427) 
(145) 
(4,435) 
Closing carrying amount 
  
99,737 
7,650 
4,555 
1,381 
625 
113,948 
At cost 
100,954 
11,152 
9,720 
6,181 
1,307 
129,314 
Accumulated 
depreciation 
 
(1,217) 
(3,502) 
(5,165) 
(4,800) 
(682) 
(15,366) 
Closing carrying amount 
  
99,737 
7,650 
4,555 
1,381 
625 
113,948 
WIP included above 
 
6,678 
8 
180 
190 
36 
7,092 
2023 
At cost 
 
58,283 
5,635 
7,387 
4,935 
983 
77,223 
Accumulated 
depreciation 
 
(538) 
(2,545) 
(3,560) 
(2,522) 
(489) 
(9,654) 
Opening carrying 
amount 
  
57,745 
3,090 
3,827 
2,413 
494 
67,569 
Additions 
34,676 
5,424 
1,836 
1,245 
165 
43,346 
Disposals 
(11) 
(844) 
(76) 
(24) 
(3) 
(958) 
Depreciation 
(299) 
(1,118) 
(1,075) 
(1,274) 
(198) 
(3,964) 
Closing carrying amount 
  
92,111 
6,552 
4,512 
2,360 
458 
105,993 
At cost 
92,948 
9,454 
8,670 
5,808 
995 
117,875 
Accumulated 
depreciation 
 
(837) 
(2,902) 
(4,158) 
(3,448) 
(537) 
(11,882) 
Closing carrying amount 
  
92,111 
6,552 
4,512 
2,360 
458 
105,993 
WIP included above 
739 
- 
1 
480 
28 
1,248 
 
6. 
LEASES 
 
6.1 
Accounting policy information 
 
Right-of-use Assets 
Right-of-use assets are measured at cost (adjusted for any remeasurement of the associated lease liability), less accumulated depreciation 
and any accumulated impairment loss. 
 
Right-of-use assets are depreciated over the shorter of the lease term and the estimated useful life of the underlying asset, consistent with 
the estimated consumption of the economic benefits embodied in the underlying asset. 
 
Lease Liabilities 
Lease liabilities are initially recognised at the present value of the future lease payments (i.e., the lease payments that are unpaid at the 
commencement date of the lease). These lease payments are discounted using the interest rate implicit in the lease, if that rate can be readily 
determined, or otherwise using the Group's incremental borrowing rate. 

58
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
Subsequent to initial recognition, the lease liability is measured at amortised cost using the effective interest rate method. Interest expense 
on lease liabilities is recognised in profit or loss (as a component of finance costs). Lease liabilities are remeasured to reflect changes to lease 
terms, changes to lease payments and any lease modifications not accounted for as separate leases. 
 
Variable lease payments not included in the measurement of lease liabilities are recognised as an expense when incurred. 
 
Leases of 12 Months or less and leases of low value assets 
Lease payments made in relation to leases of 12-months or less and leases of low value assets (for which a lease asset and a lease liability 
has not been recognised) are recognised as an expense on a straight-line basis over the lease term. 
 
6.2 
Key accounting estimates and judgements 
Extension and termination options are included in several leases across the Group. These terms are used to maximise the operational flexibility 
of contracts. Most of the extension and termination options are exercisable only by the Group and not by the respective lessor. The Group 
has 23 lease extension options covering 14 sites which have been assessed as more likely than not, but not reasonably certain, to be renewed. 
 
The Group applied incremental borrowing rates of 3.91% to 8.28% (2023: 4.16% to 7.07%), with maturities up to 10 years (2023: up to 10 
years). 1 new lease was entered into during the year (2023:4) and 7 leases were modified or cancelled during the year (2023: 6). 
 
6.3 
Right-of-use assets 
2024 
2023 
  
  
  
  
  
  
$’000 
$’000 
Properties 
 
 
 
 
 
20,679 
22,154 
Equipment 
 
 
 
 
 
37 
72 
  
  
  
  
  
  
20,716 
22,226 
 
 
 
 
 
 
 
 
Opening balance 
22,226 
23,497 
Additions 
 
78 
2,344 
Modifications and 
reassessments 
 
 
 
 
4,591 
2,280 
Depreciation 
 
(6,179) 
(5,895) 
Closing carrying amount 
  
  
  
  
  
20,716 
22,226 
 
6.4 
Lease Liabilities 
 
 
 
 
2024 
2023 
  
  
  
  
$’000 
$’000 
Lease liabilities 
  
  
  
24,924 
27,120 
Current 
 
 
6,823 
6,130 
Non-current 
18,101 
20,990 
  
  
  
  
24,924 
27,120 
 
The carrying amounts of the lease liabilities are denominated in the following currencies: 
 
 
Australian dollars 
60 
30 
New Zealand dollars 
 
 
 
24,864 
27,090 
  
  
  
  
24,924 
27,120 
 
 
 
 
 
 
Interest expense in profit or loss 
  
  
  
1,484 
1,548 
 
 
7. 
INTANGIBLE ASSETS 
 
7.1 
Accounting policy information 
Intangible assets comprise goodwill, acquired separable corporate brands, acquired customer relationships and computer software. Goodwill 
and corporate brands are indefinite life intangibles subject to annual impairment testing. 
 
Corporate brands and customer relationships acquired as part of a business combination are capitalised separately from goodwill as intangible 
assets if their value can be measured reliably on initial recognition and it is probable that the expected future economic benefits that are 
attributable to the asset will flow to the Group. 
 
 
 

59
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
Goodwill and corporate brands are allocated to cash-generating units for the purpose of impairment testing. The allocation is made to those 
cash-generating units or groups of cash-generating units that are expected to benefit from the business combination in which the goodwill and 
corporate brands arose, identified according to operating segment. 
 
Corporate relationship assets are amortised on the straight-line basis over the expected life (10 years) of the relationship and are recognised 
in the statement of financial position at cost less accumulated amortisation and impairment losses. 
 
Computer software is recognised in the statement of financial position at cost less accumulated amortisation and impairment losses. 
 
Direct costs associated with the purchase and installation of software licences and the development of software for internal use are capitalised 
where project success is probable, and the capitalisation criteria is met. Cost associated with planning and evaluating computer software and 
maintaining a system after implementation are expensed. Computer software costs are amortised on a diminishing value basis (rate of 50%) 
or on a straight-line basis (one to five years). 
 
7.2 
Key accounting estimates and judgements 
 
Goodwill and brand are allocated to four cash-generating units (‘CGU’) as follows: 
 
 
 
 
2024 
2023 
  
  
  
  
$’000 
$’000 
Goodwill 
Allocated to the insurance CGU/segment  
12,777 
12,777 
Allocated to collection services CGU/segment 
 
 
 
23,973 
23,983 
Allocated to the finance CGU/segment 
9,272 
9,272 
Allocated to the auto retail CGU/segment 
46,487 
46,487 
  
  
  
  
92,509 
92,519 
Brand 
Allocated to the insurance CGU/segment  
21,500 
21,500 
Allocated to the auto retail CGU/segment  
 
 
 
45,600 
45,600 
  
  
  
  
67,100 
67,100 
 
The recoverable amount of all CGUs has been determined based on value-in-use calculations. These calculations use five-year pre-tax cash 
flow projections based on budgets approved by the Board for year one and forecast for subsequent years. Cash flows beyond the projected 
period are extrapolated using the estimated long-term growth rates stated below. The cash flows for the Auto retail and Collection services 
CGUs are free cash flows to the firm, while the Insurance and Finance CGU is free cash flows to equity. For each of the CGUs with goodwill 
and brand the key assumptions, long term growth rate and discount rate used in the value-in-use calculations are as follows: 
 
 
 
 
 
Key assumptions: 
 
 
 
 
 
Sales, price and operating cost assumptions where based on the Board’s best estimate of the range of economic conditions the CGUs are 
likely to experience during the forecast period. The forecasts for each CGU cover a period of a minimum of 5 years. Annual capital expenditure, 
the expected cash costs in CGUs, was based on historical experience and planned expenditure.  
 
 
2024 Forecast cash flow growth rates (%) 
Year 2 
Year 3 
Year 4 
Year 5 
  Auto retail CGU (weighted average cost of capital) 
22.3 
4.7 
4.1 
2.4 
  Insurance CGU (cost of equity) 
3.9 
10.1 
11.1 
10.5 
  Finance CGU (cost of equity) 
 
31.5 
26.5 
14.9 
4.4 
  Collection services CGU (weighted average cost of capital) 
39.8 
27.9 
23.0 
21.1 
 
 
 
 
 
 
2023 Forecast cash flow growth rates (%) 
Year 2 
Year 3 
Year 4 
Year 5 
  Auto retail CGU (weighted average cost of capital) 
50.7 
3.3 
7.0 
3.0 
  Insurance CGU (cost of equity) 
(12.5) 
4.0 
7.9 
8.9 
  Finance CGU (cost of equity) 
 
307.9 
23.4 
37.8 
17.6 
  Collection services CGU (weighted average cost of capital) 
32.1 
29.1 
24.6 
24.0 
 
Long-term growth rate 
2.05% 
2.05% 
Pre-tax discount rate 
 
 
 
 
 
  Auto retail CGU (weighted average cost of capital) 
12.20% 
12.60% 
  Insurance CGU (cost of equity) 
 
12.30% 
12.80% 
  Finance CGU (cost of equity) 
 
 
 
15.50% 
17.60% 
  Collection services CGU (weighted average cost of capital) 
17.50% 
17.60% 

60
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
The long-term growth rate is the weighted average growth rate used to extrapolate cash flows beyond the forecast period and is based on the 
current implied inflation rates and does not exceed the long-term average growth rate for the products, industries, or country or countries in 
which the CGUs operate. The discount rates were established by considering the specific attributes and size of the CGUs.  
 
 
 
 
 
 
 
 
 
 
 
In assessing the impairment of the goodwill and brand value in the CGUs, a sensitivity analysis for reasonably possible changes in key 
assumptions was performed. This included increasing and reducing the terminal growth rate by 0.25% (2023: 0.25%) and increasing and 
decreasing the discount rate by 1% (2023: 1%). 
 
 
 
 
 
 
 
 
 
 
 
These reasonably possible changes in rates did not cause any impairment in the CGUs.  
 
 
 
 
 
 
 
7.3 
Intangible assets 
 
 
 
 
2024 
2023 
  
  
  
  
$’000 
$’000 
Brand 
 
 
 
 
 
Carrying amount 
  
  
  
67,100 
67,100 
Goodwill 
 
 
 
 
 
Opening carrying amount at cost 
 
 
 
92,519 
92,517 
Foreign exchange adjustment 
(10) 
2 
Closing carrying amount 
  
  
  
92,509 
92,519 
Software 
At cost 
 
 
 
6,992 
6,430 
Accumulated amortisation 
(5,521) 
(4,580) 
Opening carrying amount 
  
  
  
1,471 
1,850 
 
 
 
 
 
 
Additions  
 
 
 
893 
731 
Disposals 
(1) 
(11) 
Amortisation 
 
 
 
(834) 
(1,099) 
Closing carrying amount 
  
  
  
1,529 
1,471 
At cost 
7,457 
6,992 
Accumulated amortisation 
(5,928) 
(5,521) 
Closing carrying amount 
  
  
  
1,529 
1,471 
Corporate relationships 
 
 
 
 
 
At cost 
6,510 
6,510 
Accumulated amortisation 
 
 
 
(4,044) 
(3,524) 
Opening carrying amount 
  
  
  
2,466 
2,986 
Amortisation 
(520) 
(520) 
Closing carrying amount 
  
  
  
1,946 
2,466 
 
 
 
 
 
 
At cost 
 
 
 
6,510 
6,510 
Accumulated amortisation and impairment provision 
 
 
 
(4,564) 
(4,044) 
Closing carrying amount 
  
  
  
1,946 
2,466 
Total intangible assets carrying amount 
  
  
  
163,084 
163,556 
WIP included in software 
 
 
 
- 
252 
 
The amortisation and impairment charges are recognised in other operating expenses in profit or loss. 
 
 
8. 
BORROWINGS 
 
 
8.1 
Accounting policy information 
 
Borrowings are initially measured at fair value and subsequently at amortised cost. Any difference between the proceeds (net of transaction 
costs) and the redemption amount is recognised in profit or loss over the period of the borrowing, using the effective interest method. 
 
 
  

61
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
8.2 
Borrowings 
2024 
2023 
  
  
  
  
$’000 
$’000 
Secured bank borrowings 
373,710 
412,035 
Deferred borrowing costs 
- 
- 
  
  
  
  
373,710 
412,035 
 
 
 
 
 
 
Non-bank borrowings 
Turners Marque ABS 2023-1 Trust - Class A notes 
  
  
  
51,608 
- 
Total borrowings 
  
  
  
425,318 
412,035 
 
 
 
 
 
 
Current 
 
 
 
   
39,627  
                     -   
Non-current 
 
 
 
   
385,691  
   
412,035  
  
  
  
  
425,318 
412,035 
 
Secured bank borrowings 
 
 
 
 
 
At March 2024 the Group has a syndicated funding facility, including an 18 month working capital facility, with the Bank of New Zealand, ASB 
Bank and Westpac New Zealand, a self-liquidating trade finance facility and three year term facility with ASB Bank and a securitisation facility 
with the Bank of New Zealand.  
 
 
 
 
 
 
 
 
 
 
 
The bank borrowings are secured by a first-ranking general security agreement over the assets of the Company and its subsidiaries, excluding 
DPL Insurance Limited, Turners Finance Limited and EC Credit (Aust.) Limited.  The bank funded securitisation financing arrangement is 
described under finance receivables. 
 
 
 
 
 
 
 
 
 
 
 
Borrowing covenants 
 
 
 
 
 
The Group has complied with all borrowing covenants in both the current and prior financial year. 
 
 
 
 
 
 
 
 
 
 
Non-bank borrowings 
 
 
 
 
 
The Group's non-bank securitisation arrangement with the Accident Compensation Corporation is described under finance receivables.
 
 
 
 
 
 
 
 
 
 
Foreign currency risk 
 
 
 
 
 
All the Group's borrowings are in NZD.  
 
 
Fair value  
 
 
 
 
 
 
 
Carrying 
Fair 
Carrying 
Fair 
 
 
amount 
value 
amount 
value 
 
 
2024 
2024 
2023 
2023 
 
 
$’000 
$’000 
$’000 
$’000 
Borrowings 
  
425,318 
423,539 
412,035 
406,127 
 
The fair values are based on cash flows discounted using a weighted average borrowing rate of 5.58% (2023: 4.97%). The fair value of 
borrowings considers the impact of interest rate swaps as referred to in note 12.3.2. 
 
 
 
 
 
 
Contractual repricing dates 
 
 
 
2024 
2023 
  
  
  
  
$’000 
$’000 
1 year or less 
 
 
 
   
20,000  
                     -   
Over 1 to 2 years 
   
258,710  
   
322,035  
Over 2 to 5 years 
 
 
 
   
95,000  
   
90,000  
Over 5 years 
 
 
 
   
51,608  
                     -   
  
  
  
  
   
425,318  
   
412,035  
 
 
 
 
 

62
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
9. 
INSURANCE CONTRACT LIABILITIES 
 
Audited financial statements for DPL Insurance Limited are available on the Companies Office website. The financial statements for the year 
ended 31 March 2024 will be lodged by 31 July 2024. 
 
9.1 
Accounting policy information 
Insurance contracts are those contracts that transfer significant insurance risk and are accounted for in accordance with the requirements of 
NZ IFRS 17 Insurance Contracts. The Group issues the following insurance contracts: 
• 
Long-term insurance contracts with fixed and guaranteed terms, these contracts insure events associated with human life (for example, 
death) over a long duration; 
• 
Temporary life insurance contracts covering death disablement, disability and redundancy risks; and 
• 
Short term motor vehicle contracts covering mechanical breakdown risks. 
 
The Group classifies insurance contracts into the following categories: 
• 
Life - not measured under PAA (funeral plans, annuity products and participation fund) 
• 
Life - measured under PAA (all other life products) 
• 
Consumer – measured under PAA (mechanical breakdown and GAP products) 
 
Insurance contracts are initially recognised at the earliest of the beginning of the coverage period of the contract, the date when the first 
payment from the policyholder becomes due, or on the date the contract is onerous. At initial recognition, the Group identifies and recognises 
homogeneous groups of insurance policies and determines the contractual service margin (‘CSM’), which represents the unearned profit the 
Group will recognise as it provides services.  Contracts are onerous if the total fulfillment cash flows exceed the carrying amount on the liability 
for remaining coverage. 
 
Measurement – Contracts not measured under the Premium Allocation Approach (PAA) 
Subsequent to initial recognition, the Group will adjust the CSM for changes in estimates of future cash flows related to future service, time 
value of money and risk adjustments. Insurance revenue is recognised for the insurance services provided during the period and a loss 
recognised immediately in profit or loss if a group of contracts are considered onerous. This approach is applied to funeral plans and annuity 
insurance products. 
 
Measurement – Contracts measured under the PAA 
PAA is a simplified model that recognizes insurance revenue of the coverage period in a way that reflects the insurance services provided. 
The Group uses PAA for the measurement of groups of contracts when the Group reasonably expects the measurement of the liability for 
remaining coverage for the group of contracts does not differ materially from the result of applying the accounting policies described under 
Measurement – Contracts not measured under PAA. 
 
Derecognition 
The Group derecognises a contract when the specified obligations in the contract expire, are discharged or cancelled. 
 
Presentation 
Portfolios of insurance contracts that are assets and those that are liabilities, and portfolios of reinsurance contracts that are assets and those 
that are liabilities, are presented separately in the statement of financial position. All rights and obligations arising from a portfolio of contracts 
are presented on a net basis; therefore, balances such as insurance receivables and payables are no longer presented separately. Any assets 
or liabilities recognised for cash flows arising before the recognition of the related group of contracts (including any assets for insurance 
acquisition cash flows) are also presented in the same line item as the related portfolios of contracts. 
 
9.2 
Key accounting estimates and judgements 
The Group makes several key estimates and judgments due to the inherent uncertainty and complexity of insurance contracts. These 
estimates and judgments significantly impact the measurement, recognition, and disclosure of insurance contract liabilities and revenue. The 
Group engages an independent actuary to calculate the insurance contract liabilities.  
 
Contracts not measured under PAA 
Key estimates and judgements, include but are not limited to, estimation of future cash flows, selection of appropriate discount rates, 
selection of appropriate models and techniques to quantifying risk adjustment for non-financial risk, determining CSM, determining onerous 
contracts, determining the quantity of benefits provided under a contract which affect the allocation of CSM over the coverage period, 
estimating the impact of reinsurance contracts and changes in assumptions, including but not limited to, mortality rates, morbidity rates 
lapse rates, expense levels, inflation rates and policyholder behaviour. 
 
Contacts measured under PAA 
Key estimates and judgements include assessing eligibility for the PAA, estimating future cash flows and incurred claims, selecting discount 
rates, identifying onerous contracts, and determining the pattern of revenue recognition.  
 
 
 
 
 
 
 
 
 
 

63
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
9.3 
Analysis insurance revenue and expenses by segment. 
  
 
Life 
Life 
Consumer 
 
2024 
Not 
measured 
Measured 
Measured 
In $'000 
  
under PAA 
 under PAA 
 under PAA 
Total 
Insurance revenue 
 1,380 
 5,363 
 32,994 
 39,737 
Claims expense 
 
 (531) 
 (3,068) 
 (18,297) 
 (21,896) 
Other insurance expenses 
  
 (528) 
 (1,186) 
 (9,537) 
 (11,251) 
Insurance result 
  
 321 
 1,109 
 5,160 
 6,590 
 
 
 
 
 
 
Insurance finance result 
 (175) 
- 
- 
 (175) 
Reinsurance expense 
 (260) 
 (354) 
- 
 (614) 
Reinsurance recovery 
 142 
 1,215 
- 
 1,357 
  
  
 (118) 
 861 
- 
 743 
 
 
 
Net underwriting result 
 28 
 1,970 
 5,160 
 7,158 
Other income 
  
  
  
  
 6,856 
Profit before taxation 
  
  
  
  
 14,014 
 
 
 
Life 
Life 
Consumer 
2023 - restated 
Not 
measured 
Measured 
Measured 
In $'000 
  
under PAA 
 under PAA 
 under PAA 
Total 
Insurance revenue 
 1,579 
 5,449 
 32,280 
 39,308 
Claims expense 
 (491) 
 (3,031) 
 (18,927) 
 (22,449) 
Other insurance expenses 
  
 (587) 
 (1,065) 
 (8,592) 
 (10,244) 
Insurance result 
  
 501 
 1,353 
 4,761 
 6,615 
 
 
 
 
 
 
Insurance finance result 
 (175) 
- 
- 
 (175) 
Reinsurance expense 
 (252) 
 (350) 
- 
 (602) 
Reinsurance recovery 
 78 
 1,332 
- 
 1,410 
  
  
 (174) 
 982 
- 
 808 
Net underwriting result 
 152 
 2,335 
 4,761 
 7,248 
Other income 
  
  
  
  
 5,100 
Profit before taxation 
  
  
  
  
 12,348 
Reconciliation of Profit before tax to Operating Profit (note 2) 
 
 
 
Restated 
 
2024 
2023 
  
  
  
  
$’000 
$’000 
Profit before tax 
 14,014 
 12,348 
Revaluation adjustment of investment property disclosed as property,  
plant and equipment in the Group financial statement at cost 
 
 413 
 260 
Depreciation on investment property disclosed as property, plant and 
equipment 
 (140) 
 (140) 
  
  
  
  
 14,287 
 12,468 
 
 
 
 
 
 
 
 

64
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
9.4 
Insurance contract liabilities and assets 
 
 
 
Insurance contract assets 
Insurance contact liabilities 
 
Restated 
 
Restated 
 
 
2024 
2023 
2024 
2023 
  
  
$’000 
$’000 
$’000 
$’000 
Asset/(liability) for remaining coverage  
 
 
 
 
 
Life risk - not measured under PAA 
 903 
 964 
 5,526 
 5,973 
Life risk  - measured under PAA 
- 
- 
 5,668 
 5,705 
Consumer - measured under PAA 
 
- 
- 
 41,263 
 40,585 
Asset/liability for incurred claims 
 
 
 
Life risk - not measured under PAA 
 
 217 
 223 
 448 
 395 
Life risk  - measured under PAA 
 1,733 
 1,737 
 3,429 
 3,199 
Consumer - measured under PAA 
- 
- 
 3,801 
 3,592 
  
  
 2,853 
 2,924 
 60,135 
 59,449 
 
Analysis by measurement component - asset/liability for remaining coverage not measured under the PAA 
 
Value of fulfilment cash-flows 
 
 124 
 290 
 1,738 
 1,960 
Risk adjustment 
 189 
 166 
 2,635 
 2,803 
CSM 
 590 
 508 
 1,153 
 1,210 
  
  
 903 
 964 
 5,526 
 5,973 
 
 
Movement in asset/liability for remaining coverage not measured under the PAA 
 
Opening balance 
 964 
 1,050 
 5,973 
 6,329 
Expected revenue in year 
 
 197 
 200 
 747 
 798 
Expected expense in year 
 
 (99) 
 (92) 
 (997) 
 (765) 
Release of CSM 
 (46) 
 (50) 
 (149) 
 (209) 
Insurance finance result 
  
 41 
 39 
 216 
 214 
Expected closing balance 
 
 1,057 
 1,147 
 5,790 
 6,367 
Experience movement 
 (87) 
 (12) 
 48 
 378 
Change in assumptions 
 
 (60) 
 (153) 
 (309) 
 (764) 
New business contracts recognised 
 
 (7) 
 (18) 
 (3) 
 (8) 
Closing balance 
  
 903 
 964 
 5,526 
 5,973 
 
 
Expected recognition of CSM (number of years expected until recognised) 
 
 
 
Insurance contract assets 
Insurance contact liabilities 
  
  
2024 
2023 
2024 
2023 
 1 
 35 
 30 
 104 
 109 
 2 
 35 
 30 
 92 
 97 
 3 
 35 
 30 
 92 
 97 
 4 
 30 
 25 
 81 
 85 
 5 
 
 30 
 25 
 69 
 73 
6 - 9 
 112 
 97 
 231 
 242 
10+ 
 313 
 271 
 484 
 507 
  
  
 590 
 508 
 1,153 
 1,210 
 
 
 
 
 
 
 
 
 
 
 
 

65
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
9.5 
Financial strength rating 
The Insurance (Prudential Supervision) Act 2010 requires all licensed insurers to have a current Financial Strength Rating, given by an 
approved rating entity. DPL Insurance Limited has been issued a Financial Strength Rating of B++ (Good) and an Issuer Credit Rating of bbb 
(Good), with the outlook assigned to both ratings as 'Positive' by A.M. Best. The rating was issued by A.M. Best on 18 August 2023 
 
Financial Strength Rating scale: 
A++, A+ Superior 
B, B- Fair 
D Poor 
A, A- Excellent 
C++, C+ Marginal 
E Under Regular Supervision 
B++,B+ Good 
C, C- Weak 
F In liquidation 
 
 
S Suspended 
 
Issuer Credit rating scale: 
Investment Grade 
Non-Investment Grade 
 
aaa (Exceptional) 
bb (Fair) 
 
aa (Superior) 
b (Marginal) 
 
a (Excellent) 
ccc, cc (Weak) 
 
bbb (Good) 
c (Poor) 
 
 
rs (Regulatory Supervision/Liquidation) 
 
 
10. 
SHAREHOLDER EQUITY 
 
10.1 
Share capital 
  
  
  
  
2024 
2023 
Number of ordinary shares   
 
 
 
 
 
Opening balance 
86,700,247 
86,069,248 
Shares issued for staff options 
 
 
 
300,000 
525,000 
Shares issued for employee share scheme 
 
 
 
95,305 
105,999 
Shares issued under DRP 
 
 
1,258,137 
- 
Total issued and authorised capital 
  
  
  
88,353,689 
86,700,247 
 
 
 
 
 
 
 
 
 
 
2024 
2023 
  
  
  
  
$'000 
$'000 
Dollar value of ordinary shares 
Opening balance 
 
 
 
207,076 
205,482 
Shares issued for staff options 
696 
1,208 
Shares issued for employee share scheme 
 
340 
401 
Shares issued under DRP 
 
5,134 
- 
Share issue costs 
 
(24) 
(15) 
Total issued capital 
  
  
  
213,222 
207,076 
 
Ordinary shares are fully paid with no par value. All ordinary shares have equal voting rights and share equally in dividends and surplus on 
winding up.  
 
Capital management 
 
 
 
 
 
The Group’s capital consists of share capital, share option reserve, translation reserve, cash flow reserve and retained earnings. The Board 
seeks to maintain a balance between the higher returns that might be possible with higher levels of borrowing and the advantages and security 
afforded by a sound capital position. The allocation of capital between its specific business operations and activities is primarily driven by 
optimisation of the return on the capital allocated. The process of allocating capital to specific operations and activities is undertaken 
independently of those responsible for the operation. The Group’s strategies in respect of capital management and allocation are reviewed 
regularly by the Board of Directors. 
 
 
 
 
 
 
 
 
 
 
 
10.2 
DPL Insurance Limited 
In terms of the Insurance (Prudential Supervision) Act 2010, effective from 1 April 2023, DPL Insurance Limited is required to maintain a 
solvency margin, in accordance with the “Interim Solvency Standard 2023” issued 1 October 2022 (as updated from time to time) of at least 
$0. Effective from 1 April 2023, DPL Insurance Limited is required to maintain a solvency margin in respect of every Statutory Fund, in 
accordance with the “Interim Solvency Standard 2023” issued 1 October 2022 (as updated from time to time) of at least $0. 
 
Restated* 
2024 
2023 
  
  
  
  
$’000 
$’000 
Solvency capital 
 
 
 
80,234 
82,571 
Adjusted prescribed capital requirement 
51,395 
54,632 
Adjusted solvency margin 
 
 
 
28,839 
27,939 
Adjusted solvency ratio 
 
 
 
1.56 
1.51 
 
 

66
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
 
 
 
 
 
Restated* 
2024 
2023 
  
  
  
  
$’000 
$’000 
Non-life insurance 
Solvency capital 
 
 
 
70,311 
69,052 
Adjusted prescribed capital requirement 
45,577 
45,577 
Adjusted solvency margin 
 
 
 
24,734 
23,475 
Adjusted solvency ratio 
 
 
 
1.54 
1.52 
 
 
 
 
 
 
Life insurance 
 
 
 
 
 
Solvency capital 
 
 
 
9,923 
13,519 
Adjusted prescribed capital requirement 
 
 
 
5,818 
9,055 
Adjusted solvency margin 
 
 
 
4,105 
4,464 
Adjusted solvency ratio 
1.71 
1.49 
 
* Restatements due to the adoption of NZ IFRS 17, 'Insurance Contracts' and the introduction of the new ‘Interim Solvency Standard 2023 
Restriction on access to capital 
The Group’s access to the capital and retained profits in the statutory fund, held for the benefit of policyholders, is restricted by the Insurance 
(Prudential Supervision) Act 2010. 
 
 
 
 
 
 
10.3 
Share options 
 
In July 2020, the Board approved the grant of 2,300,000 options to Senior Executives of the Group at an exercise price of $2.00 under the 
Group's Share Option Plan. The grant is split into four tranches of 575,000 options with the following vesting dates; 1 June 2021, 1 June 2022, 
1 June 2023 and 1 June 2024. Each tranche expires two years after the vesting date. During the year ended 31 March 2021, 200,000 options 
were cancelled. During the year ended 31 March 2024 300,000 options (2023:  525,000 options) were exercised. 
 
 
 
 
 
 
 
 
The weighted average fair value of the options granted, using the Binomial Tree option pricing model, is $0.31 per option. The significant 
inputs in the model were, the share price at grant date of $2.19, the exercise price of $2.00, volatility of 27.5%, an expected exercise date for 
all tranches of, 80% at vesting date and 20% at expiration date and an annual risk-free rate between 0.24% - 0.63%. Volatility is measured 
as the standard deviation of changes in the Company's share price over a 12-month period. 
 
If a participant in the Group Share Option Plan leaves (by any means and for any reason) the employment of the Company or any applicable 
subsidiary, the participant’s options which have reached their vesting date, together with any other options as may be nominated at the 
discretion of the Board of Directors of the Company in extraordinary circumstances (such as the redundancy, permanent disablement or death 
of a participant), may be exercised within a period of 60 days (following which they will lapse) and the participant's other Options will lapse 
immediately. 
 
 
 
 
 
 
 
 
 
 
 
The share-based payment for the current financial year is $55,000 (2023: $265,000). 
 
 
 
 
 
 
Movement in the number of share options outstanding and their related weighted average exercise prices are as follows: 
 
Weighted 
average 
Weighted 
average 
 
 
exercise 
 
exercise 
 
price 
Options 
price 
Options 
 
 
2024 
2024 
2023 
2023 
  
  
$ 
000's 
$ 
000's 
Opening balance 
 
2.00 
1,050 
2.00 
2,965 
Granted 
- 
- 
- 
Exercised 
2.00 
(300) 
2.00 
(525) 
Cancelled 
 
 
- 
4.20 
(1,390) 
Closing balance 
  
2.00 
750 
3.03 
1,050 
 
The weighted-average share price at the date of exercise for share options exercised in the year ending 31 March 2024 was $3.66 for 245,000 
options and $3.65 for 55,000 options (2023: $3.73). 
 
 
 
 
 
 
 

67
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
Share options outstanding at balance sheet have the following expiry dates and exercise prices: 
 
 
 
 
 
Exercise 
Options 
Options 
price 
2024 
2023 
Expiry date 
  
  
$ 
000's 
000's 
31 May 2025 
2.00 
225 
525 
31 May 2026 
  
  
2.00 
525 
525 
 
10.4 
Dividends 
 
 
 
 
2024 
2023 
  
  
  
  
$’000 
$’000 
Quarterly dividend for the year ended 31 March 2023 of $0.06 per fully paid ordinary share, imputed, 
paid on 27 April 2023. 
   
5,202  
                     -   
 
 
 
 
Final dividend for the year ended 31 March 2023 of $0.07 (31 March 2022: $0.07) per fully paid 
ordinary share, imputed paid on 28 July 2023 (2023: 28 July 2022). 
   
6,085  
   
6,062  
 
 
 
 
 
 
Quarterly dividend for the year ended 31 March 2024 of $0.06 (31 March 2023: $0.05) per fully paid 
ordinary share, imputed, paid on 27 October 2024 (2023: 28 October 2022). 
   
5,251  
   
4,335  
 
 
 
 
 
 
Quarterly dividend for the year ended 31 March 2024 of $0.06 (31 March 2023: $0.05) per fully paid 
ordinary share, imputed, paid on 26 January 2024 (2023: 26 January 2023). 
   
5,267  
   
4,335  
 
 
 
 
 
 
Quarterly dividend for the year ended 31 March 2024: $0.06 per fully paid ordinary share, imputed, 
paid on 27 March 2024. 
   
5,285  
                     -   
  
  
  
  
27,090 
14,732 
 
Dividend not recognised at year end 
In addition to the above dividends, after year end the directors recommended the payment of the following dividend: 
 
Quarterly dividend for the year ended 31 March 2023 of $0.06 per fully paid ordinary share, imputed, 
paid on 27 April 2023. 
                   -   
   
5,202  
 
 
 
 
 
 
Final dividend of $0.075 (31 March 2023: $0.07) per fully paid ordinary share, imputed, payable on 26 
July 2024 (2022: 28 July 2023). 
   
6,627  
   
6,085  
10.5 
Earnings per share 
 
Basic earnings per share 
 
 
 
 
 
The calculation of basic earnings per share at 31 March was based on the profit attributable to ordinary shareholders and weighted average 
number of ordinary shares outstanding, as follows:  
 
 
 
 
 
 
Restated 
  
  
  
  
2024 
2023 
Profit for the year ($'000) 
32,966 
32,483 
Weighted average number of ordinary shares at 31 March 
87,423,304 
86,518,327 
Basic earnings per share (cents per share) 
 
 
 
37.71 
37.54 
 
 
 
 
 
 
  
  
  
  
2024 
2023 
Weighted number of shares  
  
 
 
 
 
Opening balance 
 
86,700,247 
86,069,248 
Shares issued for staff options 
 
 
211,858 
385,479 
Shares issued for employee share scheme 
 
56,246 
63,599 
Shares issued under DRP 
 
 
 
454,954 
- 
  
  
  
  
87,423,304 
86,518,327 
 
 
 
 
 
 
 
 

68
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
Diluted earnings per share 
 
 
 
 
 
The calculation of diluted earnings per share at 31 March was based on the diluted profit attributable to shareholders and a diluted weighted 
average number of ordinary shares outstanding as follows:   
 
Restated 
 
2024 
2023 
  
  
  
  
$’000 
$’000 
Continuing operations 
32,966 
32,483 
Add: Long term incentive expense related to options 
 
 
 
55 
265 
Profit for the year 
  
  
  
33,021 
32,748 
 
 
 
 
 
Weighted number of ordinary shares (diluted) 
 
 
 
 
 
Weighted average number of shares (basic) 
 
 
 
87,423,304 
86,518,327 
Effect of the exercise of options 
 
 
 
376,944 
467,052 
Weighted average number of shares (diluted) 
  
  
  
87,800,249 
86,985,379 
Diluted earnings per share (cents per share) 
 
 
 
37.61 
37.65 
 
11. 
OTHER DISCLOSURES 
 
11.1 
Income tax 
 
 
 
 
 
 
Restated 
 
 
 
 
2024 
2023 
  
  
  
  
$’000 
$’000 
Net operating profit before taxation  
 
 
49,139 
45,424 
Income tax expense at prevailing rates (NZ: 28%; Aust: 30%) 
 
 
 
(13,761) 
(12,720) 
Tax impact of income not subject to tax 
 
 
 
193 
              284  
Tax impact of expenses not deductible for tax purposes 
 
 
 
(2,610) 
           (502) 
(Over)/under provision in prior years 
 
 
 
5 
(3) 
Taxation (expense)/benefit 
  
  
  
(16,173) 
(12,941) 
Comprising: 
 
 
 
 
 
Current 
 
 
 
(13,909) 
(12,939) 
Deferred 
(2,626) 
158 
Under provision in prior years 
362 
(160) 
  
  
  
  
(16,173) 
(12,941) 
 
Deferred taxation 
Deferred income tax assets and liabilities are offset when there is a legally enforceable right to offset assets against liabilities and when the 
deferred income taxes relate to the same fiscal authority. The movement on the deferred tax account is as follows: 
 
 
 
 
 
 
 
 
 
 
Restated 
 
 
 
 
2024 
2023 
  
  
  
  
$’000 
$’000 
Opening balance 
 
 
 
12,412 
12,564 
Translation difference 
 
 
 
(1) 
6 
Charge to profit or loss 
 
 
 
2,626 
(158) 
Closing balance 
  
  
  
15,037 
12,412 
 
 
 
 
 
 
The charge to profit or loss is attributable to the following items: 
 
 
 
 
Corporate relationships 
 
 
 
(146) 
(146) 
Loan impairment provision 
 
 
 
(237) 
634 
Insurance deductible reserves 
 
 
 
122 
122 
Property, plant and equipment 
3,171 
(15) 
Lease liability 
 
 
 
614 
305 
Right of use asset 
(424) 
(356) 
Provisions and accruals 
 
 
 
(474) 
(702) 
  
  
  
  
2,626 
(158) 
 

69
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
Restated 
2024 
2023 
  
  
  
  
$’000 
$’000 
Deferred tax (assets)/liabilities to be recovered after more than 12 months 
18,067 
14,016 
Deferred tax (assets)/liabilities to be recovered within 12 months 
(3,030) 
(1,604) 
Closing balance 
  
  
  
15,037 
12,412 
The deferred tax asset/liabilities have been recognised at 28%, the tax rate at which it is expected to reverse. 
Deferred tax relates to the following: 
Deferred tax assets: 
Loan impairment provision 
3,245 
3,008 
Lease liability 
6,979 
7,593 
Provisions and accruals 
3,294 
3,077 
Insurance reserves 
 
 
 
241 
363 
Total deferred tax asset 
  
  
  
13,759 
14,041 
Deferred tax liabilities: 
Brand 
18,788 
18,788 
Corporate relationships 
 
 
 
545 
691 
Right of use asset 
5,800 
6,224 
Deferred expenses and accruals 
3,663 
750 
  
  
  
  
28,796 
26,453 
Net deferred tax liabilities 
  
  
  
15,037 
12,412 
 
Deferred tax impact from reversal of depreciation on buildings 
On 26 March 2024, the Government substantively enacted legislation which removes the deductibility of depreciation on commercial and 
industrial buildings for tax purposes. Effective from 1 April 2024, the tax depreciation rate will revert to 0%. The change in tax legislation 
effective from 1 April 2024 eliminates the tax base for these assets, thereby creating a temporary difference that leads to a deferred tax liability 
(DTL). As part of recognising the DTL, a one-off tax expense of $3.1m has been recognised within the year ended 31 March 2024. 
 
Deferred tax assets are recognised for deductible temporary differences as Management considers that it is probable that future taxable profits 
will be available to utilise those temporary differences. 
 
Imputation credit memorandum account 
 
 
 
 
 
 
 
 
 
2024 
2023 
  
  
  
  
$’000 
$’000 
Opening balance 
32,978 
21,647 
Income tax payments/(refunds received) 
8,209 
16,380 
Imputation credits utilised 
(7,321) 
(5,049) 
Closing balance 
  
  
  
33,866 
32,978 
 
11.2 
CASH AND CASH EQUIVALENTS 
 
  
 
 
 
2024 
2023 
  
  
  
  
$’000 
$’000 
The carrying value of cash and cash equivalents are denominated in the following currencies: 
Australian dollars 
 
 
 
158 
136 
New Zealand dollars 
17,365 
11,709 
  
  
  
  
17,523 
11,845 
 
The Group's insurance business is required to comply with the solvency standards for licensed insurers issued by the Reserve Bank of New 
Zealand.  The solvency standards specify the level of assets the insurance business is required to hold to meet solvency requirements, 
consequently all cash and cash equivalents and term deposits, disclosed in financial assets through profit or loss, held in the insurance 
business may not be available for use by the wider Group. DPL Insurance's cash and cash equivalents at 31 March 2024 were $2.1m (2023: 
$2.0m). 
 
Cash and cash equivalents at 31 March 2024 of $6.7m (2023: $4.3m) belongs to the Turners Marque Warehouse Trust 1 and the Turners 
Marque ABS 2023-1 Trust and may not all be available to the Group.   
 
 
 
 
 
 
 
 

70
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
11.3 
FINANCIAL ASSETS THROUGH PROFIT AND LOSS 
  
 
 
 
2024 
2023 
  
  
  
$’000 
$’000 
Insurance: 
  
Investments in unitised funds 
 
 
 
7,508 
7,305 
Term deposits 
 
 
 
61,975 
59,350 
Other: 
Deposits 
 
 
 
75 
75 
Total 
  
  
  
69,558 
66,730 
Investments in unitised funds comprise: 
 
 
 
 
 
New Zealand and overseas equities 
 
 
 
3,067 
3,102 
Fixed Interest securities  
1,679 
1,678 
Cash - deposits 
1,083 
933 
New Zealand and overseas property securities 
1,679 
1,592 
Total 
  
  
  
7,508 
7,305 
 
 
 
 
 
 
Investments with external investment managers 
ANZ New Zealand Investments Limited - Unitised Funds 
  
  
  
7,508 
7,305 
 
The carrying amounts of the financial assets fair value through profit or loss are denominated in NZD. 
 
All term deposits held in the insurance business may not be available for use by the wider Group (refer note 11.2). DPL Insurance's term 
deposits at 31 March 2024 were $62.0m (2023: $59.4m). Investments in unitised funds, disclosed in financial assets through profit or loss, 
underwrite the Life investment policies and are not available for use by the wider Group. 
 
 
 
 
 
 
 
Interest rate and currency risk  
 
 
 
 
A summarised analysis of the sensitivity of financial assets at fair value through profit or loss, excluding investments in unitised funds (as 
market risk on unitised funds is transferred to the policy holder), to interest rate risk and currency risk can be found in note 12.3. 
 
 
Credit risk 
 
 
 
 
 
The maximum exposure to credit risk from financial assets at fair value through profit or loss at reporting date, excluding investments in 
unitised funds, is the carrying value.  The financial assets in this category, excluding equity investments, are invested in term deposits with 
banks.  For Life investment linked contracts (investment in unitised funds) the investments credit risk is borne by the policy holder, there is no 
significant credit risk assumed by the Group. 
 
 
 
 
 
 
 
 
 
 
 
Refer to note 12 for more information on the risk management policies of the Group. 
 
 
 
 
 
 
 
 
 
11.4 
TRADE RECEIVABLES 
2024 
2023 
  
  
  
  
$’000 
$’000 
Performing 
6,567 
5,691 
Doubtful 
 
 
 
1,156 
2,471 
In default 
  
  
  
16 
47 
 
 
 
 
7,739 
8,209 
Impairment provision 
 
 
 
(462) 
(409) 
Net trade receivables 
  
  
  
7,277 
7,800 
 
Trade receivables are a current asset, with terms of trade usually 30 days or less. 
 
Impaired receivables 
 
 
 
 
 
If a trade receivable falls overdue and the Group is unable to enter into an arrangement to recover the amount owed then the receivable is 
classified as impaired. 
 
2024 
2023 
  
  
  
  
$’000 
$’000 
The age of doubtful trade receivables is as follows: 
 
 
 
 
 
Past due up to 30 days 
 
 
 
895 
2,016 
Past due 30 – 60 days 
174 
335 
Past due 60 – 90 days 
 
 
 
29 
100 
Past due 90+ days 
58 
20 
  
  
  
  
1,156 
2,471 
 

71
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
2024 
2023 
  
  
  
  
$’000 
$’000 
Movement in the impairment provision: 
 
 
 
 
 
Opening balance 
 
 
 
409 
478 
Impairment charge/(release) included in other operating expenses 
 
 
56 
(57) 
Amounts written off 
 
 
 
(3) 
(12) 
  
  
  
  
462 
409 
 
 
 
 
 
 
 
The Group recognises lifetime expected credit loss for trade receivables. The expected credit loss rate is 6.0% (2023: 5.0%). Amounts charged 
to the impairment provision are generally written off when there is no expectation of recovering additional cash.  
 
 
 
 
The carrying amounts of the Group's trade receivables are denominated in the following currencies: 
Australian dollars 
 
 
 
453 
321 
New Zealand dollars 
 
 
 
6,824 
7,260 
  
  
  
  
7,277 
7,800 
 
Currency risk 
 
 
 
 
 
A summarised analysis of the sensitivity of financial assets included in trade receivables to currency risk can be found in note 12.3. 
 
Fair value and credit risk 
 
 
 
 
 
Due to the short-term nature of trade receivables, their carrying value is assumed to approximate their fair value.  The maximum exposure to 
credit risk from trade receivables at the reporting date is the carrying amount of trade receivables. Credit risk is concentrated predominantly 
in New Zealand within the motor trade sector and private household sector, there is no concentration of credit risk on any individual customer. 
 
 
 
 
 
 
Refer to note 12 for more information on the risk management policies of the Group. 
 
 
 
11.5 
INVENTORY 
 
2024 
2023 
  
  
  
  
$’000 
$’000 
Motor vehicles 
 
 
 
27,161 
27,726 
Less provision for stock obsolescence 
 
 
 
(2,110) 
(1,669) 
  
  
  
  
25,051 
26,057 
 
 
 
 
 
 
Inventories are a current asset. 
 
 
 
 
 
 
  
 
 
 
 
 
Movement in provisions for stock obsolescence 
 
 
 
 
 
Opening balance 
 
 
 
1,669 
1,678 
Movement (included in Cost of goods sold) 
 
 
 
441 
(9) 
Closing balance 
  
  
  
2,110 
1,669 
 
11.6 
OTHER RECEIVABLES, DEFERRED EXPENSES AND CONTRACT ASSETS 
 
 
 
 
 
Restated 
2024 
2023 
  
  
  
  
$’000 
$’000 
 
 
 
 
 
 
Other receivables and prepayments  
4,305 
1,581 
Insurance contract assets* 
2,853 
2,924 
Accrued interest 
 
 
 
2,882 
1,228 
Contract assets 
- Amount relating to services rendered not yet invoiced 
3,535 
3,239 
- Contract fulfilment costs 
 
 
 
207 
172 
  
  
  
  
13,782 
9,144 
 
 
 
 
 
 
Current 
 
 
 
10,318 
8,670 
Non-current 
 
 
 
3,464 
474 
  
  
  
  
13,782 
9,144 
 
 
 
 
 
 
Carrying amount of financial assets included in other receivables 
  
  
10,350 
7,739 
* Restatements due to the adoption of NZ IFRS 17, 'Insurance Contracts' 
 
Expected credit losses on contract assets and other receivables is 0%. 

72
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
Fair value and credit risk 
 
 
 
 
 
The carrying value of these receivables is assumed to approximate their fair value.  The maximum exposure to credit risk at the reporting date 
is the fair value of the financial assets included in other receivables. There is no concentration of credit risk to any individual customer or 
sector. 
 
 
 
 
 
 
 
 
 
 
 
Refer to note 12 for more information on the risk management policies of the Group. 
 
 
 
 
 
 
11.7 
REVERSE ANNUITY MORTGAGES 
  
 
 
 
2024 
2023 
  
  
  
  
$’000 
$’000 
 
 
 
 
 
 
Reverse annuity mortgages 
 
 
 
2,728 
3,107 
Provision for impairment  
 
 
 
(239) 
(182) 
  
  
  
  
2,489 
2,925 
Current 
- 
350 
Non-current 
2,489 
2,575 
  
  
  
  
2,489 
2,925 
 
 
Movement in provisions for impairment 
Opening balance 
182 
150 
Impairment charge/(release) through profit or loss 
57 
32 
Closing balance 
  
  
  
239 
182 
 
Interest rate 
A summarised analysis of the sensitivity of reverse annuity mortgages to interest rate risk can be found in note 12.3.2. 
 
The Group's reverse mortgage annuities are all denominated in NZD. 
 
Fair value and credit risk 
 
 
 
 
Restated 
Restated 
 
 
 
Carrying 
Fair 
Carrying 
Fair 
 
 
 
amount 
value 
amount 
value 
 
 
 
2024 
2024 
2023 
2023 
  
  
 
$’000 
$’000 
$’000 
$’000 
 
Reverse annuity mortgages 
  
 
2,489 
2,835 
2,925 
3,289 
The fair value of reverse annuity mortgages is estimated using a discounted cash flow model based on a current market interest rate for similar 
products after making allowances for impairment. 
 
The maximum exposure to credit risk is represented by the carrying amount of reverse annuity mortgages which is net of any provision for 
impairment.  The reported credit risk exposure does not consider the fair value of any collateral, in event of the counterparties failing to meet 
their contractual obligation.  All reverse annuity mortgages are secured by residential property in New Zealand. 
 
11.8 
INVESTMENT PROPERTY 
 
 
 
 
2024 
2023 
  
  
  
  
$’000 
$’000 
 
 
 
 
 
 
Investment property 
  
  
  
- 
5,800 
 
 
 
 
 
 
Movements in carrying amounts 
 
 
 
 
 
Opening balance 
 
 
 
5,800 
5,950 
Net change in fair value 
 
 
 
 - 
(150) 
Proceed from sale of property 
 
 
 
(5,526) 
 - 
Loss on sale 
(274) 
 - 
Closing balance 
  
  
  
 - 
5,800 
 
The investment property at 358 Worsleys Road, Christchurch was sold during the financial year. 
 
 
 
 
 
 
 
 
 
At 31 March 2023, the investment property was valued at the purchase price included in a conditional sale and purchase agreement for 
property.  
 
 
 

73
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
11.9 
OTHER PAYABLES 
2024 
2023 
  
  
  
  
$’000 
$’000 
Accounts payable 
20,963 
24,743 
Employee entitlements (short term) 
 
 
 
4,674 
5,485 
Employee entitlements (long term) 
1,459 
376 
Other payables and accruals 
21,256 
25,404 
  
  
  
  
48,352 
56,008 
 
 
 
 
 
 
Carrying value of financial liabilities in other payables 
  
  
  
31,443 
40,693 
The carrying amounts of the Group's financial liabilities in other payables are denominated in the following currencies: 
Japanese Yen 
116 
867 
Australian dollars 
 
 
 
81 
166 
New Zealand dollars 
31,246 
39,660 
  
  
  
  
31,443 
40,693 
 
Currency risk 
 
 
 
 
 
A summarised analysis of the sensitivity of financial liabilities included in other payables to currency risk can be found in note 12.3.3. 
 
 
 
 
 
 
 
 
 
 
Fair value  
 
 
 
 
 
Due to the short-term nature of the financial liabilities in other payables, their carrying value is assumed to approximate their fair value.  
 
 
 
 
 
11.10 CONTRACT LIABILITIES 
 
2024 
2023 
  
  
  
  
$’000 
$’000 
Unredeemed debt and PPSR voucher liability 
 
 
 
1,036 
1,339 
Motor vehicle insurance rebate liability 
 
261 
223 
  
  
  
  
1,297 
1,562 
 
 
 
 
 
 
Movement in contract liabilities 
 
Unredeemed debt and PPSR voucher liability 
 
Opening balance 
 
 
 
1,339 
1,635 
Charge/(release) to profit or loss 
 
(303) 
(296) 
  
  
  
  
1,036 
1,339 
 
 
Motor vehicle insurance rebate liability 
 
Opening balance 
 
223 
213 
Additions 
 
38 
10 
  
  
  
  
261 
223 
 
11.11 INVESTMENT IN SUBSIDIARIES 
 
 
 
 
Ownership 
Interest Held 
  
  
  
  
2024 
2023 
Subsidiary 
Carly NZ Limited 
Vehicle subscription services 
100.0% 
100.0% 
DPL Insurance Limited  
Insurance 
 
100.0% 
100.0% 
EC Credit Control (Aust) Pty Limited 
Collection services 
 
100.0% 
100.0% 
EC Credit Control (NZ) Limited 
Collection services 
 
100.0% 
100.0% 
Estate Management Services Limited 
Collection services 
 
100.0% 
100.0% 
Oxford Finance Limited 
Finance 
 
100.0% 
100.0% 
Payment Management Services Limited 
Collection services 
 
100.0% 
100.0% 
Turners Finance Limited 
Finance 
 
100.0% 
100.0% 
Turners Fleet Limited 
Vehicle and commercial goods trade 
100.0% 
100.0% 
Turners Group NZ Limited 
Auctions 
 
100.0% 
100.0% 
Turners Property Holdings Limited 
Property 
100.0% 
100.0% 
Turners Staff Share Plan Trustees Limited  
Trustee 
 
100.0% 
100.0% 
 
 

74
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
All subsidiaries have a balance date of 31 March and, all subsidiaries are incorporated in New Zealand, except for EC Credit Control (Aust) 
Pty Limited which is incorporated in Australia. 
 
 
 
 
 
 
The Group securitises finance receivables through The Turners Marque Warehouse Trust 1 and the Turners Marque ABS 2023-1 Trust (the 
Trusts). The Group has power over the Trust, exposure or rights to variable returns from its involvement with the Trusts and the ability to affect 
the amount of the Group's returns from the Trusts. Consequently, the Group controls the Trusts and has consolidated the Trusts into the 
Group financial statements. 
 
 
 
 
 
 
11.12 TRANSACTIONS WITH RELATED PARTIES 
Major shareholders, directors and closely related persons to them are considered related parties of the Group. 
 
Key management personnel compensation 
The key management personnel are all the Directors of the Company and the Leadership team. Compensation paid to the Leadership team 
in the years ended 31 March 2024 and 31 March 2023 were as follows: 
 
($'000) 
Short term 
Long term 
Share based 
benefits 
benefits 
payments 
Total 
  
  
$'000 
$'000 
$'000 
$'000 
Year ended 31 March 2024 
  
 3,780 
 113 
 55 
   
3,948  
Year ended 31 March 2023  
  
   
3,686  
   
110  
                  72  
   
3,868  
 
 
 
 
 
Key management personnel that resigned during the year received no termination benefits and were paid only contractual employment 
obligations. Key management do not have any post-employment entitlements. 
 
 
 
 
 
 
Directors that resigned during the year did not receive any termination benefits and directors do not have any post-employment entitlements. 
 
The Group has no transactions or loans with key management personnel, other than what is reported above and detailed in the statutory 
information section on pages 81 to 84. Directors’ fees are detailed in note 3 and in the shareholder and statutory information section. The 
details of the director’s share purchases are included in the statutory and shareholder information section. 
 
 
 
11.13 CASH FLOW RECONCILIATIONS 
 
Restated 
Reconciliation of net surplus with cash flows from operating activities 
2024 
2023 
  
  
  
  
$’000 
$’000 
Profit for the year * 
 
32,966 
32,483 
Adjustment for non-cash and other items 
Impairment charge on finance receivables, reverse annuity mortgages and other receivables 
4,627 
3,659 
Net loss/(profit) on sale fixed assets 
(204) 
(290) 
Depreciation and amortisation 
  
11,968 
11,478 
Capitalised reverse annuity mortgage interest 
(291) 
(287) 
Deferred revenues 
713 
628 
Fair value adjustments on assets/liabilities at fair value through profit and loss 
(573) 
(444) 
Net annuity and premium change to policyholder’s accounts * 
394 
(656) 
Non-cash adjustments to finance receivables effective interest rates 
- 
(3) 
Deferred expenses * 
765 
1,105 
Revaluation loss on investment property 
- 
150 
 
 
Adjustment for movements in working capital 
Net (increase)/decrease receivables and pre-payments 
 
(1,870) 
937 
Net decrease in inventories 
389 
5,923 
Net (decrease)/increase in payables 
 
(7,033) 
12,580 
Net decrease in contract liabilities 
(265) 
(345) 
Net increase in finance receivables 
(11,117) 
(6,814) 
Net decrease in reverse annuity mortgages 
673 
572 
Net (increase)/decrease of insurance assets at fair value through profit or loss 
(2,293) 
3,872 
Net withdrawals from life investment contracts 
 
(92) 
(304) 
Net increase/(decrease) in deferred tax liability * 
2,327 
(212) 
Net (decrease)/ increase in tax payable 
(1,413) 
2,760 
Cash flows from operating activities 
  
  
  
29,671 
66,792 
* Restatements due to the adoption of NZ IFRS 17, 'Insurance Contracts' 

75
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
Reconciliation of cash flows arising from financing activities 
 
 
 
 
 
The table below details changes in the Group's cash flows arising from financing activities, including both cash and non-cash changes. 
Liabilities arising from financing activities are those for which cash flows were, or future cash flows will be classified in the Group's consolidated 
statement of cash flows as cash flows from financing activities. 
 
 
 
 
 
 
Borrowings 
Lease 
liabilities 
  
  
  
  
$'000 
$'000 
Balance as at 31 March 2022 - restated 
 
 
 
412,761 
28,209 
 
 
 
 
Changes from financing cash flows 
 
 
 
(553) 
- 
 
 
 
 
Other changes 
 
 
 
Netted off finance receivables 
 
 
 
(173) 
- 
Interest paid 
(17,653) 
(1,548) 
Interest expense (excl. accrued interest) 
17,653 
1,548 
Non-cash lease movements 
 
 
 
- 
(1,089) 
  
  
  
  
(173) 
(1,089) 
Balance at 31 March 2023 
  
  
  
412,588 
27,120 
 
 
 
 
 
 
 
 
 
 
Borrowings 
Lease 
liabilities 
  
  
  
  
$'000 
$'000 
Balance at 31 March 2023 
412,035 
27,120 
 
 
 
 
Changes from financing cash flows 
13,283 
 
 
 
 
 
 
Other changes 
 
 
 
Interest paid 
(25,954) 
(1,483) 
Interest expense (excl. accrued interest) 
25,954 
1,483 
Non-cash lease movements 
- 
(2,196) 
  
  
  
  
- 
(2,196) 
 
 
 
 
Balance at 31 March 2024 
  
  
  
425,318 
24,924 
 
12. 
RISK MANAGEMENT 
 
The financial condition and operating results of the Group are affected by key financial and non-financial risks. Financial risks include credit 
risk, liquidity risk and market risk and the non-financial risk insurance risk. 
 
Financial instruments by category and insurance assets and liabilities subject to interest rate risk 
 
Restated 
Carrying value 
 
 
 
 
 
2024 
2023 
  
  
  
  
  
  
$’000 
$’000 
Financial assets 
Financial assets at fair value through profit or loss 
Cash and cash equivalents 
17,523 
11,845 
Financial assets at fair value through profit or loss 
69,558 
66,730 
Amortised cost 
Trade receivables 
7,277 
7,800 
Finance receivables 
430,299 
424,621 
Other receivables and deferred expenses 
10,350 
7,739 
Reverse annuity mortgages 
2,489 
2,925 
Financial assets at fair value through OCI 
Derivative financial instruments 
1,774 
5,887 
Financial assets at fair value through OCI 
157 
230 
  
  
  
  
  
  
539,427 
527,777 
Insurance assets 
Insurance contract assets * 
  
  
  
  
  
903 
964 
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024

76
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
Restated 
Carrying value 
2024 
2023 
  
  
  
  
  
  
$’000 
$’000 
Financial liabilities 
 
 
 
 
 
 
 
Financial liabilities at fair value through profit or loss 
Life investment contract liabilities 
 
 
 
 
 
7,188 
7,042 
Amortised cost 
Other payables 
31,443 
40,693 
Borrowings 
 
 
 
 
 
425,318 
412,035 
Lease liabilities 
24,924 
27,120 
  
  
  
  
  
  
488,873 
486,890 
Insurance liabilities 
 
 
 
 
 
 
 
Insurance contract liabilities * 
  
  
  
  
  
5,526 
5,973 
 
* Restatements due to the adoption of NZ IFRS 17, 'Insurance Contracts' 
12.1 
Credit risk 
Credit risk is the risk of financial loss to the Group if a counterparty to a financial instrument fails to meet its contractual obligations and arises 
principally from the Group's cash and cash equivalents, financial assets at fair value through profit or loss (excluding equities held in unitised 
funds), trade receivables, finance receivables, reverse annuity mortgages, and other receivables. 
 
The Group’s cash and cash equivalents and financial assets at fair value through profit or loss (excluding equities in unitised funds) are placed 
with registered banks. 
 
To manage the credit risk on trade receivables management assesses the credit quality of trade customers, considering their financial position, 
past experience and other factors. Individual risk limits are set based on these assessments. The use of credit limits by trade customers is 
regularly monitored by management. Sales to public customers are settled in cash, bank transfer or using major credit cards, mitigating the 
credit risk. 
 
To manage credit on finance receivables the Group performs credit evaluations on all customers requiring advances. The approval process 
considers a number of factors including: borrower’s past performance, ability to repay, amount of money to be borrowed against the security 
and the creditworthiness of the guarantor/co-borrower involved. 
 
The Group operates a lending policy with various levels of authority depending on the size of the loan. A lending and credit committee operates, 
and overdue loans are assessed on a regular basis by this body.  
 
Risk grades categorise loans according to the degree of risk of financial loss faced and focus management on the attendant risks. The current 
risk grading framework consists of four grades reflecting varying degrees of risk of default and the availability of collateral or other credit risk 
mitigation. They are as follows: 
• 
performing – the counterparty has a low risk of default and does not have any past due amounts greater than 30 days; 
• 
doubtful – amount is > 30 days past due or there has been a significant increase in credit risk since initial recognition; 
• 
in default - amount is > 90 days past due or evidence indicating the asset is credit impaired; and 
• 
write-off – there is evidence indicating the debtor is in severe financial difficulty and the Group has no realistic prospect of recovery. 
 
 
The Group implements guidelines on the acceptability of specific classes of collateral or credit risk mitigation. The principal collateral types for 
finance receivables are: 
• 
mortgages over properties, with the maximum loan to value rate being 75%; 
• 
mortgages over residential property for reverse annuity mortgages, with a maximum loan to value ratio of 30% at inception (no new 
reverse annuity mortgages have been advanced since 2009); 
• 
charges over vehicle stock for dealer floorplans; 
• 
chattel paper where the Group acts as a wholesale funder; 
• 
charges over business assets such as equipment; and 
• 
charges over motor vehicles. 
 
 
For finance receivables secured by collateral, estimates of the value of collateral are assessed at the time of borrowing, and are not updated 
unless the receivable is being assessed for specific impairment. The allowance for impairment includes the Group's estimate of the value of 
collateral held. 
 
For life investment linked contracts the investments credit risk is appropriate for each product and the risk is borne by the policy holder and 
there is no significant risk assumed by the Group. 
 
12.2 
Liquidity risk 
Liquidity risk is the risk that the Group will not be able to meet its obligations associated with financial liabilities as they fall due. 
 
The Group endeavors to maintain sufficient funds to meet its commitments based on forecasted cash flow requirements. Due to the dynamic 
nature of the underlying businesses, flexibility is maintained by having diverse funding sources and adequate committed credit facilities. 
Management has internal control processes and contingency plans to actively manage the lending and borrowing portfolios to ensure the net 

77
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
exposure to liquidity risk is minimised. The exposure is reviewed on an on-going basis from daily procedures to monthly reporting as part of 
the Group's liquidity management process. 
 
The liquidity risk for cash flows payable on the life investment contracts liabilities that are unit linked contracts is managed by holding a pool 
of readily tradable investment assets (included in financial assets at fair value through profit or loss) and deposits on call. The liability and 
supporting assets have been excluded from the maturity analysis below because there is no contractual or expected maturity date for the life 
investment contracts and the readily tradable investment assets offset any liquidity risk. The liquidity risk on other insurance cash flows is 
managed by holding designated percentages of insurance reserves in liquid assets such as cash and cash equivalents. 
 
The table below analyses the Group’s financial liabilities and net settled derivative financial instruments into relevant maturity groupings based 
on the remaining period at reporting date to contractual maturity date. The amounts disclosed in the tables are the contractual and the expected 
undiscounted cash flows. Contractual and expected amounts agree, except for borrowing where expected maturity is the facility maturity date. 
0-6 
months 
7-12 
months 
13-24 
months 
25-60 
months 
60+ 
months 
Total 
  
  
$’000 
$’000 
$’000 
$’000 
$’000 
$’000 
2024 
 
 
 
 
 
 
 
Contractual undiscounted cash flows: 
Other payables 
 
31,443 
 - 
 - 
 - 
 - 
31,443 
Borrowings 
 
48,180 
25,671 
290,169 
101,608 
 - 
465,628 
Lease liabilities 
3,923 
3,827 
5,847 
9,920 
5,126 
28,643 
  
  
83,546 
29,498 
296,016 
111,528 
5,126 
525,714 
 
 
 
 
 
 
 
 
Expected undiscounted cash flows: 
Other payables 
 
31,443 
 - 
 - 
 - 
 - 
31,443 
Borrowings 
49,685 
27,356 
48,324 
74,453 
477,799 
677,617 
Lease liabilities 
 
3,923 
3,827 
5,847 
9,920 
5,126 
28,643 
  
  
85,051 
31,183 
54,171 
84,373 
482,925 
737,703 
 
 
 
 
 
 
 
 
2023 
 
 
 
 
 
 
 
Contractual undiscounted cash flows: 
 
 
 
 
 
 
 
Other payables 
40,693 
 - 
 - 
 - 
 - 
40,693 
Borrowings 
 
13,099 
13,099 
414,869 
 - 
 - 
441,067 
Lease liabilities 
3,905 
3,582 
6,304 
10,852 
7,444 
32,087 
  
  
57,697 
16,681 
421,173 
10,852 
7,444 
513,847 
Expected undiscounted cash flows: 
 
 
 
 
 
 
 
Other payables 
40,693 
 - 
 - 
 - 
 - 
40,693 
Borrowings 
 
13,093 
13,093 
26,187 
78,560 
543,021 
673,954 
Lease liabilities 
3,905 
3,582 
6,304 
10,852 
7,444 
32,087 
  
  
57,691 
16,675 
32,491 
89,412 
550,465 
746,734 
 
12.3 
Market Risk 
Market risk is the risk that changes in market prices, such as interest rates, foreign exchange rates and equity prices, will affect the Group's 
income or the value of its holdings of financial instruments. 
 
12.3.1 Life investment liabilities 
The market risk on life investment liabilities is transferred to the policy holder. The Group earns fees on investment linked policies that are 
based on the amount of assets invested and it may receive lower fees should markets fall. The asset allocation for investment linked policies 
is decided by the Policy Holder. Refer to note 11.3 for information on the investments in unitised funds that back the life investment liabilities. 
 
12.3.2 Interest rate risk 
Interest rate risk is the risk of loss to the Group arising from adverse changes in interest rates. The Group's financing activities are exposed 
to interest rate risk in respect of its interest-earning assets and interest-bearing liabilities. Changes to interest rates can impact on the Group's 
financial results by affecting the interest earned on these assets and liabilities. Discount rates are used to determine the Group’s life insurance 
contacts assets and liabilities not measured under PAA and changes to these rates can impact the value of the insurance contract liabilities. 
 
Interest rates are managed by assessing the demand for funds, new lending, expected debt repayments and maintaining a portfolio of finance 
receivables and liabilities, including derivative financial instruments, with a sufficient spread between the Group's lending and borrowing 
activities. Exposure to interest rates is monitored by the Board of Directors monthly. 
 
The interest rates earned on finance receivables are fixed over the term of the contract. When approving interest rates for individual loan 
advances, interest rate risk is measured in accordance with the approved lending policy. The Group uses interest rate swap contracts to 
convert a portion of its variable rate debt to fixed rate debt. No exchange of principal takes place. The notional principal amount of interest 
rate swaps at 31 March 2024 was $256.9m (2023: $200.0m) and weighted average interest was 3.87% (2023: 2.64%). There was no hedge 
ineffectiveness recognised in profit or loss during the period (2023: $nil). 

78
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
The table below summarises the sensitivity of the Group’s financial assets and liabilities to interest rate risk. 
 
Carrying 
amount 
-1% Profit 
-1% 
Equity 
+1% 
Profit 
+1% 
Equity 
  
  
  
$’000 
$’000 
$’000 
$’000 
$’000 
2024 
 
 
 
 
 
 
 
Financial Assets 
 
 
 
 
 
 
Cash and cash equivalents 
17,523 
(175) 
(126) 
175 
126 
Financial assets at fair value through profit or loss 
69,558 
(696) 
(501) 
696 
501 
Finance receivables 
430,299 
(4,303) 
(3,098) 
4,303 
3,098 
Derivative financial instruments 
 
1,774 
19 
(2,568) 
(19) 
2,511 
Reverse annuity mortgages 
 
2,489 
(25) 
(18) 
25 
18 
Insurance assets 
Insurance contract assets 
 
903 
(143) 
(103) 
135 
97 
 
 
 
 
 
 
 
Financial Liabilities 
Borrowings 
425,318 
4,253 
3,062 
(4,253) 
(3,062) 
Insurance liabilities  
 
 
 
 
 
 
Insurance contract liabilities 
 
5,526 
445 
320 
(420) 
(303) 
Total increase/(decrease) 
  
  
  
(625) 
(3,032) 
642 
2,986 
2023 
Cash and cash equivalents 
11,845 
(118) 
(85) 
118 
85 
Financial assets at fair value through profit or loss 
66,730 
(667) 
(480) 
667 
480 
Finance receivables 
424,621 
(4,246) 
(3,057) 
4,246 
3,057 
Derivative financial instruments 
5,887 
(47) 
(2,595) 
33 
2,562 
Reverse annuity mortgages 
 
2,925 
(29) 
(21) 
29 
21 
Insurance assets 
Insurance contract assets 
964 
(209) 
(151) 
198 
142 
Financial Liabilities 
 
 
 
 
 
 
Borrowings 
412,035 
4,120 
2,966 
(4,120) 
(2,966) 
Insurance liabilities  
Insurance contract liabilities 
 
5,973 
495 
356 
(468) 
(337) 
Total increase/(decrease) 
  
  
  
(701) 
(3,067) 
703 
3,044 
 
12.3.3 Currency risk 
Currency risk is the risk of financial loss to the Group arising from fluctuations in exchange rates between different currencies. The Group has
exposure to the Australian Dollar (‘AUD’) through EC Credit Control (Aust) Pty Limited and Japanese Yen (‘JPY’) from the purchase of motor 
vehicle inventory.  
 
To ensure the net exposure to EC Credit Control (Aust) Pty Ltd, which has AUD as its functional currency, is kept to an acceptable level, the 
Group has a comprehensive transfer pricing policy and converts the AUD unredeemed voucher liability into a NZD liability by selling the AUD 
liability to the New Zealand entity that will be providing the relevant services to settle the liability when the voucher is redeemed. 
 
The Group limits its exposure to JPY by hedging the anticipated cash flows (mainly purchased inventory) when the commitment is made. All 
projected purchases qualify as ‘highly probable’ forecast transactions for hedge accounting purposes. 
 
The table below summarises the Group’s financial exposure to currency risk. 
2024 
2023 
in NZD'000 
  
  
  
  
  
NZ$'000 
NZ$'000 
Net exposure to AUD 
671 
997 
Net exposure to JPY 
  
  
  
  
  
116 
867 
In NZD'000 
  
  
  
-10% 
Profit 
-10% 
Equity 
+10% 
Profit 
+10% 
Equity 
2024 
AUD 
 - 
75 
 - 
(61) 
JPY 
 
 
(171) 
(123) 
204 
147 
 
 
 
 
 
 
 
2023 
AUD 
 - 
111 
 - 
(91) 
JPY 
  
  
  
206 
149 
(169) 
(178) 

79
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
12.4 
Insurance risk 
Insurance risk is the risk of financial loss in the insurance business due to the uncertainty of future events and claims. The Group manages this 
risk through various strategies to ensure the Group can meet its obligations to policyholders while maintaining financial stability and profitability. 
 
Life insurance 
Life risk management activities involve managing risks concerned with the pricing, acceptance and management of the mortality, and longevity 
risks accepted from policyholders. These risks are controlled using underwriting procedures and adequate premium rates and policy charges, 
all of which are approved by the Actuary. Tight controls are also maintained over claims management practices to ensure the correct and 
timely payment of insurance claims.  
 
Non-life insurance 
Non-life risk management activities include prudent underwriting, pricing, and management of risk, together with claims management, 
reserving and investment management. The objective of these disciplines is to enhance the financial performance of the insurance operations 
and to ensure sound business practices are in place for underwriting risks and claims management. 
 
Claims 
Variations in claim levels will affect reported profit and equity. The impact may be magnified if the variation leads to a change in actuarial 
assumptions which cannot be absorbed within the present value of planned margins for a group of related products. Insurance risk may arise 
through the reassessment of the incidence of claims, the trend of future claims and the effect of unforeseen events, such as epidemics. 
Insurance risk is controlled by ensuring underwriting standards adequately identify potential risk, retaining the right to amend premiums on 
risk policies where appropriate and purchasing reinsurance. The experience of the Group's life insurance business is reviewed regularly. 
 
The table below illustrates how changes in key assumptions would impact the reported profit and liabilities of the Group: 
  
 
 
Effect on life 
risk 
Effect on life 
risk 
Effect on 
Change in key assumptions ($'000) 
  
  
contract assets 
contract 
liabilities 
future profit  
2024 
Increase in expenses of 10% 
- 
 13 
 (13) 
Decrease in expenses of 10% 
 
- 
 (13) 
 13 
Increase in mortality by 10% 
 (5) 
 (27) 
 22 
Decrease in mortality by 10% 
 5 
 27 
 (22) 
Increase in cancellation rates by 10% 
 
 (12) 
 (25) 
 13 
Decrease in cancellation rates by 10% 
  
 12 
 25 
 (13) 
2023 
 
 
 
Increase in expenses of 10% 
- 
 25 
 (25) 
Decrease in expenses of 10% 
- 
 (25) 
 25 
Increase in mortality by 10% 
 
 50 
 (29) 
 79 
Decrease in mortality by 10% 
 (49) 
 29 
 (78) 
Increase in cancellation rates by 10% 
 6 
 (21) 
 27 
Decrease in cancellation rates by 10% 
  
 (6) 
 21 
 (27) 
 
12.5 
Assets and liabilities carried at fair value 
 
The fair value of assets and liabilities carried at fair value as well as the methods used to calculate fair value are summarised in the table 
below. 
Level 1 
the fair value is calculated using quoted prices in active markets. 
Level 2 
the fair value is estimated using inputs other than quoted prices in level 1 that are observable for the assets or liabilities, either 
directly (as prices) or indirectly (derived from prices). 
Level 3 
the fair value is estimated using inputs for the asset or liability that are not based on observable market data. 
 
 
Level 1 
Level 2 
Level 3 
Total 
  
  
  
  
$’000 
$’000 
$’000 
$’000 
2024 
Fair value assets: 
 
 
 
 
 
 
Financial assets at fair value through profit or loss - insurance 
 - 
7,508 
 - 
7,508 
Financial assets at fair value through profit or loss - term deposits 
61,975 
 - 
 - 
61,975 
Derivative financial instruments 
 
 
 
 - 
1,774 
 - 
1,774 
  
  
  
  
61,975 
9,282 
 - 
71,257 
 
 
 
 

80
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2024
Level 1 
Level 2 
Level 3 
Total 
  
  
  
  
$’000 
$’000 
$’000 
$’000 
2023 
Fair value assets: 
Financial assets at fair value through profit or loss - insurance 
 
 - 
7,305 
 - 
7,305 
Financial assets at fair value through profit or loss - term deposits 
59,425 
 - 
 - 
59,425 
Investment property 
 - 
 - 
5,800 
5,800 
Derivative financial instruments 
 - 
5,887 
 - 
5,887 
  
  
  
  
59,425 
13,192 
5,800 
78,417 
 
Fair value - insurance 
The financial assets in this category back life investment contract liabilities and are investments in managed funds. The fair value of the 
investments in the managed funds are determined by reference to published exit prices, being the redemption price based on the market price 
quoted by the fund manager, ANZ New Zealand Investments Limited (refer note 12.3.1). 
 
Fair value - term deposits and fixed interest securities 
Term deposits are recognised at fair value based on the interest rate set at inception of the term deposit (refer note 12.3.2). 
 
These financial assets are exposed to interest rate risk as disclosed above. 
 
Derivative financial instruments 
The fair value of forward exchange contracts is determined using forward exchange rates at balance date, with the resulting value discounted 
to present value. The fair value of interest rate swaps is calculated as the present value of estimated future cash flows based on observable 
yield curves. 
 
During the year there were no movements of fair value assets or liabilities between levels of the fair value hierarchy.   
 
13. 
COMMITMENTS AND CONTINGENT LIABILITIES 
 
Capital Expenditure: 
At the reporting date the Group had commitment for $15,457,000 for the purchase of two sites (2023: $4,400,000 capital commitment for the 
development of one site). 
 
Future Lease Commitments: 
The Group has 2 lease commitments commencing after the balance date (2023: nil). 
 
The Group has other material commitments or contingent liabilities at the reporting date. 
 
14. 
EVENTS SUBSEQUENT TO REPORTING DATE 
 
The Group had no reportable events subsequent to reporting date (2023: the Group announced the adoption of a Dividend Reinvestment 
Plan on 23 May 2023).

81
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
STATUTORY INFORMATION
Directors’ remuneration and other benefits for the financial year ended 31 March 2024. 
 
 
Directors’ fees 
$ 
DPL1 
$ 
ARMS2 
$ 
LCC3 
$ 
Grant Baker 
190,000 
 
 
 
Martin Berry 
95,000 
 
 
 
Matthew Harrison  
95,000 
 
 
20,000 
Lauren Quaintance  
95,000 
20,000 
 
 
Alistair Petrie  
95,000 
 
10,000 
10,000 
John Roberts  
95,000 
20,000 
20,000 
10,000 
Antony Vriens 
95,000 
40,000 
10,000 
 
 
1. 
Directors’ fees for DPL Insurance Limited 
2. 
Fees for serving on the Audit, Risk Management and Sustainability Committee 
3. 
Fees for serving on the Lending and Credit Committee 
 
Specific disclosure of interest 
Grant Baker disclosed that he had a potential conflict of interest in relation to sponsorship arrangements between Turners and Liam Lawson 
Management Limited, due to his directorship of that company. 
  
Dealings in Turners Automotive Group Limited shares by Directors 
 
 
Date of 
transaction 
 
Shares 
(disposed)/acquired 
Consideration 
(received)/ paid $ 
 
 
 
Nature of relevant interest 
Alistair Petrie 
16/06/2023 
470,000 
1,214,500 
Note 1 
John Roberts 
28/07/2023 
1,838 
6,507 
Registered holder and beneficial owner 
Alistair Petrie 
28/07/2023 
195,281 
691,295 
Note 1 
John Roberts 
27/10/2023 
1,389 
5,681 
Registered holder and beneficial owner 
Alistair Petrie 
27/10/2023 
147,541 
603,443 
Note 1 
Grant Baker 
14 & 15/12/2023 
(450,000) 
(2,107.514) 
Note 2 
Matthew Harrison 
15/12/20223 
(207,000) 
(968,760) 
Note 3 
Alistair Petrie 
26/01/2024 
137,765 
611,677 
Note 1 
John Roberts 
26/01/2024 
1,296 
5,754 
Registered holder and beneficial owner 
Martin Berry 
1 – 14/03/2024 
(95,209) 
(449,650) 
Registered holder and beneficial owner 
Alistair Petrie 
27/03/24 
134,646 
619,372 
Note 1 
John Roberts 
27/03/2024 
1,268 
5,833 
Registered holder and beneficial owner 
Martin Berry 
15 – 28/03/2024 
(126,124) 
(583,855) 
 
Registered holder and beneficial owner 
Notes: 
1. 
Controller of shares held by Bartel Holdings Limited. Alistair Petrie is the legal owner of 100% of the shares in Bartel Holdings Limited.  
2. 
Grant Baker as a joint trustee of the Baker Investment Trust No. 2 holds 20% or more of the shares in Montezemolo Holdings Limited 
and has the power to control dealings and, where applicable, voting of the shares held by Montezemolo Holdings Limited. 
3. 
Beneficial owner of shares held by Harrigens Investments Limited. 
 
 
Directors’ relevant interest in quoted shares as at 31 March 2024 
 
 
 
 
Shares 
Grant Baker  
 
6,000,000 
Martin Berry 
 
278,667 
Matthew Harrison 
 
4,972,294 
Alistair Petrie 
 
11,267,886 
John Roberts 
 
105,691 
Antony Vriens 
 
7,800 
 
 
Mr Petrie controls 11,227,875 shares held by Bartel Holdings Limited in a trustee capacity (so does not have beneficial ownership of 
those shares) and 40,011 shares as beneficial owner. 

82
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
STATUTORY INFORMATION
Other Directorships 
Mr Baker and Mr Harrison are directors of Turners Staff Share Plan Trustees Limited which acts as Trustee of the Employee Share Purchase 
Scheme Trust.  
 
The following represents interests of directors in other companies as disclosed to Turners Automotive Group Limited and entered in the 
Interests Register: 
 
Grant Baker 
The Home Bakery Limited 
Montezemolo Holdings Limited 
The Good Brand Company Limited 
Velocity Capital GP Limited  
Baker Consultants Limited  
King Honey Limited 
Me Today Limited  
Stoneleigh Forestry Limited 
MTL Securities Limited 
Liam Lawson Supporters GP Limited  
Liam Lawson Supporters GP Number 2 Limited  
Liam Lawson Management Limited 
 
Matthew Harrison 
HDK Construction Limited  
Harrigens Investments Limited  
JHFT Trustees Limited 
Northco Housing Group Limited  
HDK Property Company Limited 
HD Property Company Limited  
Farne Investments Limited  
MJH Consultants Limited  
Harrigens Trustees Limited  
Hawke's Bay Legal trustees (Harrison Trusts) Limited  
 
Alistair Petrie 
Jellicoe Enterprises Limited  
Smiling Cabbage Limited  
Puketapu Properties Limited  
Bartel Holdings Limited  
Darling Group Holdings Limited  
26 Seasons Limited  
 
Lauren Quaintance 
Crusaders (GP) Limited  
Christchurchnz Limited  
Christchurchnz Holdings Limited 
 
John Roberts 
Global Strategic Services Limited  
Centrix Group Limited  
Apollo Foods Limited   
 
Anton Vriens 
Me Today Limited  
Cropt Apparel Limited  
Gut Cancer Foundation Limited 
 
 
Employee remuneration 
During the financial year ended 31 March 2024, the number of employees or former employees of the Group, not being directors of Turners 
Automotive Group Limited, who received remuneration and other benefits in their capacity as employees, the value of which exceeded 
$100,000 for the year was as follows: 
 
Remuneration range 
2024 
2023 
Remuneration range 
2024 
2023 
100,000 - 109,999 
42 
38 
270,000 - 279,999 
- 
2 
110,000 - 119,999 
20 
16 
280,000 - 289,999 
1 
1 
120,000 - 129,999                   
33 
20 
290,000 - 299,999 
3 
2 
130,000 - 139,999 
19 
16 
300,000 - 309,999 
- 
1 
140,000 - 149,999  
14 
10 
310,000 – 319,999 
- 
1 
150,000 - 159,999 
10 
7 
330,000 – 339,999 
2 
- 
160,000 - 169,999 
11 
8 
340,000 - 349,999 
1 
1 
170,000 - 179,999 
3 
3 
360,000 – 369,999 
2 
- 
180,000 - 189,999 
7 
5 
370,000 - 379,999 
- 
1 
190,000 - 199,999 
5 
2 
420,000 – 429,999 
- 
1 
200,000 - 209,999 
2 
1 
480,000 - 489,999 
- 
1 
210,000 - 219 999 
1 
2 
500,000 - 509,999 
- 
1 
220,000 - 229,999 
- 
2 
510,000 - 519,999 
1 
- 
230,000 - 239,999 
2 
- 
830,000 - 839,999 
1 
1 
240,000 - 249,999 
1 
3 
1,300,000 – 1,309,999 
1 
- 
250,000 - 259,999 
- 
1 
1,530,000 – 1,539,999 
- 
1 
260,000 – 269,999 
2 
1 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

83
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
STATUTORY INFORMATION
LISTINGS 
The Company's shares are listed on the NZX Main Board operated by NZX Limited (NZX) and as a foreign exempt entity on the Australian 
Securities Exchange operated by ASX Limited (ASX). 
 
TOP 20 ORDINARY SHAREHOLDERS AS AT 31 MAY 2024 
 
 
 
 
 
The following table shows the names and holdings of the 20 largest holdings of quoted ordinary shares (TRA) of the Company as at 31 May 
2024. 
 
 
 
 
 
 
 
Rank 
Name 
Shares 
% of Issued 
shares 
1 
Bartel Holdings Limited   
11,227,875 
          12.71  
2 
Custodial Services Limited  
       7,112,466  
            8.05  
3 
Montezemolo Holdings Limited   
       6,000,000  
            6.79  
4 
Harrigens Trustees Limited   
       4,972,294  
            5.63  
5 
National Nominees Limited - NZCSD  
       3,749,448  
            4.24  
6 
BNP Paribas Nominees (NZ) Limited - NZCSD  
       2,567,257  
            2.91  
7 
FNZ Custodians Limited   
       2,454,656  
            2.78  
8 
HSBC Nominees (New Zealand) Limited - NZCSD  
       2,271,996  
            2.57  
9 
Stephen John Sinclair & Jacqueline Margaret Sinclair & Roger Frederick Wallis  
       2,021,461  
            2.29  
10 
Glenn Arthur Duncraft   
       1,269,565  
            1.44  
11 
Accident Compensation Corporation - NZCSD  
       1,269,218  
            1.44  
12 
John Jeffers Harrison   
       1,253,782  
            1.42  
13 
Forsyth Barr Custodians Limited <1-CUSTODY> 
       1,223,222  
            1.38  
14 
JBWere (NZ) Nominees Limited  
       1,189,850  
            1.35  
15 
Paul Anthony Byrnes   
       1,100,000  
            1.24  
16 
MMC - Queen Street Nominees Ltd ACF Salt Funds Management  
       1,036,730  
            1.17  
17 
PT (Booster Investments) Nominees Limited 
          891,243  
            1.01  
18 
TEA Custodians Limited Client Property Trust Account - NZCSD  
          807,911  
            0.91  
19 
Ace Finance Limited 
          604,966  
            0.68  
20 
Cushla Mary Smithies   
          542,841  
            0.61  
 
 
SPREAD OF ORDINARY SHAREHOLDERS AS AT 31 MAY 2024 
 
 
Range 
Total Holders 
Shares 
% of Issued 
capital 
1 – 999 
1,642 
719,018 
0.81 
1,000 - 1,999 
772 
1,040,201 
1.18 
2,000 - 4,999 
928 
2,828,445 
3.20 
5,000 - 9,999 
504 
3,335,702 
3.78 
10,000 - 49,999 
673 
13,109,270 
14.84 
50,000 - 99,999 
68 
4,432,579 
5.02 
100,000 - 499,999 
47 
8,801,939 
9.96 
100,000 - 499,999 
5 
3,366,715 
3.81 
1,000,000 plus 
16 
50,719,820 
57.40 
 
4,655 
88,353,689 
        100.00  
 
 

84
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
STATUTORY INFORMATION
DOMICILE OF ORDINARY SHAREHOLDERS AS AT 31 MAY 2024 
 
 
Shareholders 
number 
% 
Shares number 
% 
New Zealand 
            4,462  
            95.85  
     84,830,679  
96.01  
Australia 
               102  
              2.20  
          3,100,030  
            3.51  
Other 
                 91  
              1.95  
          422,980  
            0.48  
Total 
4,655 
          100.00  
88,353,689 
100.00 
 
SUBSTANTIAL PRODUCT HOLDERS 
The following information is given under section 293 of the Financial Markets Conduct Act 2013. 
 
 
As at 31 March 2024 the following shareholders are registered by the company as Substantial Product Holders in the Company, having 
disclosed a relevant interest in quoted voting products under the Financial Markets Conduct Act 2013. 
 
 
 
 
Range 
 
Shares 
% of Issued 
capital 
Bartel Holdings Limited 
 
11,227,875 
              12.71  
Montezemolo Holdings Limited 
 
6,000,000 
                6.79  
Harrigens Trustees Limited 
 
4,972,294 
                5.63  
 
 
 
 
The total number of quoted voting products of the company on issue at 31 March 2024 was 88,353,689 paid ordinary shares.       
 
 
 
 
 

85
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
CORPORATE GOVERNANCE REPORT
FY24 CORPORATE GOVERNANCE REPORT 
Turners’ Board of Directors has adopted a corporate governance framework which encourages the highest standards of ethical 
conduct and provides accountability and control systems commensurate with the risks involved.  
The framework has been guided by the principles and recommendations set out in the NZX Corporate Governance Code (1 April 
2023) (NZX Code) and the requirements set out in the NZX Listing Rules. The Board considers that this framework and 
governance practices for the year ended 31 March 2024 are generally in line with the NZX Code, except as stated below:  
• 
Recommendation 2.5: An issuer should have a written diversity policy which includes requirements for the Board or relevant 
committee of the Board to set measurable objectives for achieving diversity. Turners has a diversity policy which encourages 
a culture of diversity and inclusiveness at Turners. While no measurable objectives are in place, the Board requires 
management to provide regular reporting and monitoring on diversity within the Turners workforce. The Board also uses 
tools such as the quarterly staff engagement survey to measure diversity and how the business is recognising, valuing and 
respecting differences to establish benchmark measures and progress.  
• 
Recommendation 2.8: A majority of the Board should be independent Directors. For three days from 31 March 2023 to 3 
April 2023, the Board consisted of three independent and three non-independent, non-executive Directors. An additional 
independent Director was appointed from 3 April 2023. The non-executive Directors are not involved in the day-to-day 
operations of Turners and do not have significant influence over operational decisions. Independent director, Martin Berry, 
stepped down from the Board from 31 March 2024. At the current time, there are an equal number of independent and non-
independent directors. Turners remains in compliance with the NZX Listing Rules regarding Board composition, in that there 
are at least two independent directors.  
• 
Recommendation 2.9: An issuer should have an independent chair of the Board. The chair of the Board is Grant Baker, who 
has been deemed to be a non-independent Director due to his 6.79% shareholding in Turners.  This is the only reason the 
Board considers Grant to be non-independent, having considered a range of other factors including tenure and related party 
relationships.  As such, his interests are directly aligned with all shareholder interests. The Chair is not the Chief Executive 
Officer (CEO) of Turners, is not involved in the day to day running of the business and does not have significant influence 
over operational decisions.  
• 
Recommendation 3.3 and 3.4: An issuer should have a remuneration committee and a nomination committee. Due to the 
size of the Turners’ Board, these matters are dealt with by the full Board.  
Turners will continue to monitor best practice in the governance area and update its policies to ensure it maintains the most 
appropriate standards.  
The information in this report is current as at 27 June 2024 and has been approved by the Board of Turners.  
The Turners’ Corporate Governance Code and other key policies are available on the Turners Automotive Group Limited website: 
https://www.turnersautogroup.co.nz/corporate-governance/  
 
PRINCIPLE 1 – ETHICAL STANDARDS  
Directors should set high standards of ethical behaviour, model this behaviour and hold management accountable for 
these standards being followed throughout the organisation.  
Code of Ethics 
The Board recognises that high ethical standards and behaviours are central to good corporate governance, and it is committed 
to the observance of Turners’ Code of Ethics. The Code of Ethics is the framework of standards by which Directors, employees, 
contractors for personal services and advisers to Turners and its related companies are expected to conduct their professional 
lives. It was last reviewed by the Board in July 2023. 
The Code of Ethics is intended to facilitate decisions that are consistent with Turners values, business goals and legal and policy 
obligations, thereby enhancing performance outcomes, brand value and investor confidence. It covers conflicts of interest, gifts, 
confidentiality, corporate opportunities, behaviour, proper use of assets and information and compliance with laws and policies.  
The Board believes that all Directors conformed to the Code of Ethics during the 2024 financial year. 
A copy of the Code of Ethics is provided to all new employees at the start of the employment, is available on internal Group 
intranet, and on the Turners’ website. Employees also receive an annual reminder to familiarise themselves with the policy. 
Turners will include ethics training for all employees in its Learning Management System by the end of FY24, and then once 
every three years or in any year the Code of Ethics is materially amended.  Employees are expected to report any breaches, in 
line with the processes outlined in the Code of Ethics. Any breach will be dealt with in a consistent and even-handed manner and 
are reported to the Board. Turners has a Whistle Blower Policy to allow employees to raise the alarm on concerns they may have 
over serious wrong doings without fear of retribution from their colleagues or employer.  
Turners has a Quoted Financial Product Trading Code of Conduct to mitigate the risk of insider trading in Turners financial 
products by employees and Directors. A copy of this is available on Turners’ website. Additional trading restrictions apply to 

86
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
CORPORATE GOVERNANCE REPORT cont.
Restricted Persons including Directors and certain employees. Details of Directors’ share dealings are on page 81 of the 2024 
Annual Report. 
No donations were made to any political parties in FY24.  
 
PRINCIPLE 2 – BOARD COMPOSITION AND PERFORMANCE  
To ensure an effective Board, there should be a balance of independence, skills, knowledge, experience and 
perspectives.  
The Turner’ ‘Board is responsible for setting the strategic direction of Turners, overseeing the financial and operational controls 
of the business, putting in place appropriate risk management strategies and policies and enhancing its value for shareholders 
in accordance with good corporate governance principles.  
Board Charter 
In addition to the Turners Corporate Governance Code, the Turners Board also operates under a written charter which sets out:  
• 
the structure of the Board;  
• 
the role and responsibilities of Directors;  
• 
procedures for the nomination, resignation and removal of Directors;  
• 
procedures to ensure that the Board meets regularly, conducts its meetings in an efficient and effective manner; and  
• 
procedures to ensure that each Director is fully empowered to perform his or her duties as a Director of Turners and to fully 
participate in meetings of the Board.  
Day to day management of Turners is undertaken by the executive team under the leadership of the Chief Executive Officer, 
through a set of delegated authorities which are reviewed annually.  
In discharging their duties, Directors have direct access to and may rely on information, financial data and professional or expert 
advice provided by Turners’ senior management and external advisers. Directors have the right, with the approval of the Chair or 
by resolution of the Board, to seek independent legal or financial advice at the expense of Turners for the proper performance of 
their duties.  
Newly elected Directors are expected to familiarise themselves with their obligations under the constitution, Board Charter, 
Turners Corporate Governance Code and the NZX Listing Rules. Training is also provided to new and existing Directors where 
required to enable Directors to understand their obligations.  
Nomination and appointment of Directors 
The number of elected Directors and the procedure for their retirement and re-election at Annual Shareholder Meetings is set out 
in Turners Constitution. Turners considers that the nomination process for new Director appointments is the responsibility of the 
whole Board, and it does not have a separate nomination committee. The Board takes into consideration tenure, capability, 
independence, diversity and skills when reviewing Board composition and new appointments.  
Directors will retire and may stand for re-election by shareholders every three years, in accordance with the NZX Listing Rules. 
A Director appointed since the previous annual meeting holds office only until the next annual meeting but is eligible for re-election 
at that meeting. At the Annual Shareholders’ Meeting on 23 August 2023, John Roberts and Matthew Harrison were re-elected 
as Directors and Lauren Quaintance was elected as a director.  
Turners supports the Emerging Directors programme and views it as an excellent way of building Board talent, knowledge and 
expertise and ensuring there is a succession plan in place when required. In line with this, Lauren Quaintance, who was selected 
as an Emerging Director in October 2021, was appointed to the Board as an independent Director from 3 April 2023.  
Written agreements with newly appointed Directors 
When a director is newly appointed, Turners will enter into a written agreement with them setting out the terms of their 
employment/appointment. Turners has arranged policies of Directors’ and officers’ liability insurance which, with a Deed of 
Indemnity entered with all Directors, ensure that generally Directors will incur no monetary loss because of actions undertaken 
by them as Directors. Certain actions are specifically excluded, for example, the incurring of penalties and fines which may be 
imposed in respect of breaches of the law. 

87
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
CORPORATE GOVERNANCE REPORT cont.
Board composition and Director information 
Information on Board members attendance at Board meetings and independence, is disclosed annually in the Turners’ Annual 
Report.   
For the FY24 year, the Board comprised of seven Directors, four independent Directors and three non-executive Directors 
including a non-executive Chair.  
• 
Grant Baker, non-executive Chair: Appointed 10 September 2009. 
• 
Martin Berry, independent Director: Appointed 17 August 2018; resigned 31 March 2024.    
• 
Matthew Harrison, non-executive Director: Appointed 12 December 2012. 
• 
Alistair Petrie, non-executive Director: Appointed 24 February 2016.  
• 
John Roberts, independent Director: Appointed 1 July 2015.  
• 
Antony Vriens, independent Director: Appointed 12 January 2015.  
• 
Lauren Quaintance, independent Director: Appointed 3 April 2023. 
Information on each Director is available on the Turners’ website https://www.turnersautogroup.co.nz/about/  
The table below summarises the current key skills and experience of the Board.  
Industry knowledge/experience 
Highly skilled 
Moderately skilled 
Industry & sector knowledge 
 
 
- 
Auto retail 
⬤⬤⬤⬤ 
◯◯ 
- 
Finance 
⬤⬤⬤⬤⬤ 
◯ 
- 
Insurance 
⬤⬤⬤⬤ 
◯◯ 
- 
Credit management 
⬤⬤⬤ 
◯◯◯ 
Technology/digital 
⬤⬤⬤⬤ 
◯◯ 
Entrepreneurial growth and transformation 
⬤⬤⬤⬤⬤ 
◯ 
Sales, marketing and brand experience 
⬤⬤⬤⬤⬤ 
◯ 
People, culture and employee relations 
⬤⬤⬤⬤⬤⬤ 
 
Finance and capital markets 
⬤⬤⬤⬤ 
◯◯ 
Risk management and regulatory 
⬤⬤⬤⬤⬤ 
◯ 
Governance 
⬤⬤⬤⬤⬤⬤ 
 
ESG 
⬤⬤⬤ 
◯◯◯ 
Climate 
⬤⬤⬤
◯◯◯
 
Director independence 
For the FY24 year the majority of Turners’ Board were independent Directors. For a director to be an independent Director, the 
Board has determined that the relevant Director must not be an executive of Turners and must have no disqualifying relationships. 
The Board follows the guidelines of the NZX Code. In particular, the Board takes into consideration shareholdings in Turners, 
tenure and other relationships and assesses whether a director’s interest, position, association or relationship might interfere, or 
might reasonably be seen to interfere, with that Director’s capacity to bring an independent judgment to bear on issues before 
the Board, to act in the best interests of Turners and to represent its shareholders generally.  The Board assesses the 
independence of Directors on their appointment and at least annually thereafter.  
The Board has determined, based on information provided by directors regarding their interests, which has been evaluated 
against the criteria in the Board Charter, that as at 31 March 2024 and the date of this Annual Report, Grant Baker, Matthew 
Harrison and Alistair Petrie are not independent directors, owing to their personal or related shareholdings in Turners.  The Board 
feels that these investments further align directors’ interests with those of shareholders. Arrangements are in place to ensure 
possible conflicts of interest are mitigated.  

88
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
CORPORATE GOVERNANCE REPORT cont.
Independent director, Martin Berry, stepped down from the Board from 31 March 2024. At the current time, there are an equal 
number of independent and non-independent directors on the Board. Turners is in compliance with the NZX Listing Rules 
regarding Board composition, in that there are at least two independent directors. 
While the Board is very active, non-executive Directors are not involved in the day to day running of the business and have no 
influence over operational decisions. Directors are all elected based on the value they bring to the Board and against set criteria 
detailed in Turners’ Corporate Governance Code. The Board believes that the current Directors provide valuable expertise and 
experience and offer complementary skill sets. The mix of long-standing and newer Directors ensures that continuity of knowledge 
and organisational memory is balanced with fresh perspectives. 
Director’s interests are disclosed on pages 81 to 84 of the 2024 Annual Report.  
The Chair is not the CEO of Turners, is not involved in the day to day running of the business and does not have significant 
influence over operational decisions.  
Board Meetings and Attendance  
The Board has 11 scheduled meetings a year. The table below sets out Directors’ attendance at Board and Committee meetings 
during FY24. In total, there were 12 Board meetings; 10 Audit, Risk Management & Sustainability Committee meetings; and 5 
Lending and Credit Committee meetings. 
 
Board 
Audit, Risk Management & 
Sustainability committee 
Lending & Credit 
committee 
Total Number of Meetings 
Held 
 12  
10  
5 
Grant Baker 
12 
 
 
Martin Berry 
 7 
 
 
Matthew Harrison 
12 
 
5 
Alistair Petrie 
12  
9 
 4 
John Roberts 
 12  
10 
 5  
Antony Vriens 
 12  
 10  
 
Lauren Quaintance 
 10 
 
 
 
Diversity  
Turners believes that diversity and inclusion of background, experiences, thoughts and ways of working lead to greater creative 
and innovative solutions which ultimately lead to a superior outcome for its stakeholders socially, economically and 
environmentally. Diversity in Turners includes (but is not limited to) the following: gender, race, ethnicity and cultural background, 
thinking, physical capability, age, sexual orientation, and religious or political belief.  
Turners’ Diversity and Inclusion Policy is available on the Turners website. While no measurable objectives are in place, the 
Board requires management to provide regular reporting and monitoring on diversity within the Turners workforce. The Board 
also uses tools such as the quarterly staff engagement survey to measure diversity and how the business is recognising, valuing 
and respecting differences to establish benchmark measures and progress. The regular staff survey includes questions on 
equality with respondents rating Turners 9.4 out of 10 for diversity and inclusion (D&I). 
As part of its ESG goals, Turners is working to promote a diverse and inclusive culture across the business. A Diversity and 
Inclusion Committee was established in September 2022 and D&I training has been undertaken by the Leadership team and will 
be rolled out across the business this year. Turners is also looking to rollout remuneration benchmarking to enable better 
measurement of gender pay equality.  
 
 
 
 

89
TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
CORPORATE GOVERNANCE REPORT cont.
As at 31 March 2024, the gender balance of Turners Directors and people was as follows: 
 
31 March 2024 
 
31 March 2023 
 
 
Female 
Male 
Gender-
diverse 
Female 
Male 
Gender-
diverse 
Directors 
1 
6 
- 
- 
6 
- 
Emerging Director 
- 
- 
- 
1 
- 
- 
Senior Leadership 
7 
33 
- 
7 
 35 
- 
Management 
48  
 52 
 
 38 
 47 
 
Other Employees 
 274 
 304 
 
 223 
 270 
 
 
Board Training and Performance  
Turners encourages all Directors to undertake appropriate training and education so that they may best perform their duties. This 
includes attending presentations on changes in governance, legal and regulatory frameworks; attending technical and 
professional development courses; and attending presentations from industry experts and key advisers. In addition, Directors 
receive updates on relevant industry and company issues, and briefings from key executives.  
The Board regularly considers individual and collective performance, together with the skill sets, training and development and 
succession planning required to govern the business. A self-evaluation was conducted by the Chair in FY24.  
 
PRINCIPLE 3 – BOARD COMMITTEES  
The Board should use committees where this will enhance its effectiveness in key areas, while still retaining Board 
responsibility.  
The Board has constituted two standing Committees being the Audit, Risk Management and Sustainability Committee and the 
Lending and Credit Committee. Due to the size of the Turners’ Board, remuneration and director nomination and appointment 
matters are dealt with by the full Board.  
Committees allow issues requiring detailed consideration to be dealt with separately by members of the Board with specialist 
knowledge and experience, thereby enhancing the efficiency and effectiveness of the Board. However, the Board retains ultimate 
responsibility for the functions of its committees and determines their responsibilities. 
The Committees meet as required and have terms of reference (Charters), which are approved and reviewed by the Board. 
Minutes of each Committee meeting is forwarded to all members of the Board, who are all entitled to attend any Committee 
meeting. Management may only attend committee meetings at the invitation of the Committee. Committee performance is 
reviewed on a regular basis.  
Each Committee is empowered to seek any information it requires from employees in pursuing its duties and to obtain 
independent legal or other professional advice. The membership and performance of each Committee is reviewed annually. From 
time to time, special purpose committees may be formed to review and monitor specific projects with senior management.  
Audit, Risk Management & Sustainability Committee (ARMS Committee)  
The role of the ARMS Committee is to assist the Board in carrying out its responsibilities relating to Turners’ risk management 
and internal control framework, the integrity of its financial reporting, and Turners’ internal and external auditing processes and 
activities. This responsibility includes providing the Board with additional assurance about the quality and reliability of the financial 
information issued publicly by Turners. All matters required to be addressed and for which the Committee has responsibility were 
addressed during the reporting period. In addition, the Committee oversees the strategies, activities and performance regarding 
sustainability, corporate social responsibility and the environment. 
The Committee is comprised solely of non-executive Directors of Turners, has three members, has a majority of independent 
Directors and has at least one Director with an accounting or financial background. The Chair of the committee is not the Chair 
of the Board and does not have a long-standing association with Turners’ external audit firm as a current, or retired, audit partner 
or senior manager at that firm.  
Management and employees may only attend meetings at the invitation of the Committee and the Committee routinely has 
Committee-only time with the external and internal auditors without management present. The Committee Charter is available as 
Appendix B in the Turners Corporate Governance Code.  

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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
CORPORATE GOVERNANCE REPORT cont.
Members as at 31 March 2024 were John Roberts (Chair), Antony Vriens and Alistair Petrie. Their qualifications and experience 
can be found on the Turners; website https://www.turnersautogroup.co.nz/about/ . 
Lending and Credit Committee  
The Lending and Credit Committee assists the Board in fulfilling its responsibilities by providing oversight of the credit risk 
management of Oxford Finance, Turners’ finance subsidiary, including reviewing internal credit risk policies and recommending 
portfolio limits for Board approval.  It is also responsible for reviewing the quality and performance of the finance business’ portfolio. 
The Lending and Credit Committee is governed by a charter which is available on the Group’s website. 
The Lending and Credit Committee members as at 31 March 2024 were Matthew Harrison (Chair), Alistair Petrie and John 
Roberts.  
Takeovers  
Turners is prepared in the event of a takeover. The Board has adopted a written Takeover Response Policy (contained within the 
Turners Corporate Governance Code) to follow if a takeover notice or scheme of arrangement proposal is imminent. This policy 
would involve Turners forming an Independent Takeover committee to oversee disclosure and response, and engaging expert 
legal and financial advisors to provide advice on procedure.  
 
PRINCIPLE 4 – REPORTING AND DISCLOSURE  
The Board should demand integrity in financial and non-financial reporting, and in the timeliness and balance of 
corporate disclosures.  
Continuous Disclosure Policy 
Turners’ Directors are committed to keeping investors and the market informed of all material information about Turners and its 
performance and ensuring compliance with applicable legislative and the NZX Listing Rules. The release of material information 
is guided by the Reporting and Disclosure section in Turners Corporate Governance Code, and the Turners Continuous 
Disclosure Policy, which are available to view on Turners’ website.  
Copies of other key governance documents are also available on Turners’ website.  
In addition to all information required by law, Turners also seeks to provide sufficiently meaningful information to ensure 
stakeholders and investors are well informed, including financial and non-financial information.  
Reporting  
The Board demands integrity in reporting, and in the timeliness and balance of disclosures. Turners seeks to provide clear, 
concise financial statements and recognises the value of providing shareholders with financial and non-financial information, 
including information on environmental, social and governance (ESG) matters.  
The Board is responsible for ensuring that the financial statements give a true and fair view of the financial position of Turners 
and have been prepared using appropriate accounting policies, consistently applied and supported by reasonable judgements, 
estimates and for ensuring all relevant financial reporting and accounting standards have been followed.  
The Board requires that, prior to its approval of financial statements, the CEO and CFO certify that, in their opinion Turners’ 
financial records have been properly maintained and the financial statements comply with the appropriate accounting standards 
and give a true and fair view of the financial position and performance of Turners, and that their opinion has been formed on the 
basis of a sound system of risk management and internal control, which is operating effectively. 
Turners has not adopted a formal ESG framework but has instead selected key matters to report on. Turners is reporting against 
the 
mandatory 
climate-related 
disclosures 
regime 
for 
the 
first 
time 
in 
FY24. 
This 
will 
be 
available 
on 
https://www.turnersautogroup.co.nz/climate-related-disclosure/   by 31 July 2024.  Turners has an ESG Policy in section 14 of 
Turners’ Corporate Governance Code. 
Turners is committed to using its resources responsibly and will look for opportunities to reduce any negative environmental risk 
or impact from business operations, products and services. Turners is committed to providing fair and responsible products and 
services that includes adherence to the Responsible Lending Code, the Responsible Credit-Related Insurance Code, Insurance 
(Prudential Supervision) Act 2010 and various other Acts.  
The Board encourages diversity and adheres to its Modern-Day Slavery Statement and will not knowingly participate in business 
situations where Turners could be complicit in human rights and labour standard abuses. 
Turners discusses its strategic objectives and its progress against these in the Chair and CEO’s commentary in shareholder 
reports, and at other investor events during the year including investor presentations and the Annual Shareholders’ Meeting.  

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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
CORPORATE GOVERNANCE REPORT cont.
PRINCIPLE 5 – REMUNERATION  
The remuneration of Directors and executives should be transparent, fair and reasonable.  
The Board promotes the alignment of the interests of the Directors, the CEO and management with the long-term interests of 
shareholders. Remuneration policies and structure are reviewed regularly to ensure remuneration of management and Directors 
is fair and reasonable in a competitive market for the skills, knowledge and experience required by Turners.  
The Board recognises that it is desirable that executive remuneration (including executive Directors) should include an element 
dependent upon the performance of both Turners and the individual and should be clearly differentiated from non-executive 
Director’s remuneration.  
Details of Directors and executives’ remuneration and entitlements for the 2024 financial year are detailed on pages 74 and 81 
of the Annual Report.  
The Remuneration Policy is included in section 10 of Turners Corporate Governance Code. Turners does not have a remuneration 
committee and matters pertaining to remuneration are dealt with by the full Board.  
Director Remuneration  
The total remuneration pool available for Directors is fixed by shareholders. The Board determines the level of remuneration paid 
to Directors from the approved collective pool. Directors also receive reimbursement for reasonable travelling, accommodation 
and other expenses incurred while performing their duties. The annual fee pool limit is $920,000 and was approved by 
shareholders at the annual meeting in August 2023. Any proposed increases in non-executive Director’s fees and remuneration 
will be put to shareholders for approval. If independent advice is sought by the Board, it will be disclosed to shareholders as part 
of the approval process. Board policy is that no sum is paid to a Director upon retirement or cessation of office.  
While there is no formal requirement, most of Turners’ Directors either directly or indirectly own shares in Turners. The Directors 
do not receive any performance or equity-based remuneration. Details of shareholdings are on page 81 of 2024 Annual Report.  
Board Remuneration 
• 
Chair $190,000  
• 
Non-executive Director $95,000  
• 
Chair of DPL Insurance Limited $40,000 
• 
Directors of DPL Insurance $20,000 
• 
Committee Chair $20,000  
• 
Committee Member $10,000 
DPL Insurance is legally required to operate a separate Board because it holds an insurance license with the Reserve Bank of 
New Zealand. Antony Vriens is the current Chair of the DPL Insurance Board and is also a non-executive Director of Turners.  
Details of individual Directors’ remuneration are detailed on page 81 of the 2024 Annual Report. Turners does not pay fees upon 
retirement of Directors. 
Executive Remuneration  
Executive remuneration consists of a fixed base salary, a variable short-term bonus paid annually and a long-term incentive, 
being a Share Option Plan. The short-term bonus is measured against a profit incentive target which is based on an annual profit 
budget for the relevant business including a stretch target. These targets are approved by the board. 
Details of executives’ remuneration and entitlements are detailed under Key Management Compensation on page 74 and 
Remuneration of Employees information on page 82 of the 2024 Annual Report. Details of the Group’s Share Option Plan are 
detailed on page 66 and 67 of the 2024 Annual Report.  
CEO Remuneration  
The review and approval of the CEO’s remuneration is the responsibility of the Board. The CEO’s remuneration comprises a fixed 
base salary, a variable short-term bonus payable annually and a long-term incentive, being participation in the Group’s Share 
Option Plan. Benefits include KiwiSaver contributions and any direct cash or non-cash benefits, for example, car park.  
 

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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
CORPORATE GOVERNANCE REPORT cont.
The CEO’s remuneration can be summarised as follows: 
 
Salary 
Benefits 
Subtotal 
Pay for Performance 
Total 
Remuneration 
 
 
 
 
Cash STI 
Share LTI 
 
FY24 
746,724 
66,554 
813,278 
390,0001 
207,5002 
1,410,778 
FY23 
722,576 
64,435 
787,011 
350,0003 
432,5002 
1,569,511  
 
 
 
 
 
 
 
1. 
STI for FY24, paid in FY25, 109% of target achieved. 
2. 
Taxable value of 250,000 and 125,000 options, with an exercise price of $2.00, exercised in FY23 and FY24 respectively. 
3. 
3.STI for FY23, paid in FY24, 105% of target achieved. 
Short term bonus: A short-term bonus scheme is in place which rewards achievement against an incentive target, based on a 
dollar value, approved by the Board.  The incentive target is based on projected profit before tax. At the minimum achievement 
level of 95% of the incentive target, 50% of the bonus is paid, increasing to a maximum of 150% at the achievement level of 105% 
or more.   
Long term incentive (Group Share Option Plan): In July 2020, the CEO was granted 1,000,000 options at an exercise price of 
$2.00 under the Group’s Share Option Plan. The grant is split into 4 tranches of 250,000 options with the following vesting dates: 
1 June 2021, 1 June 2022, 1 June 2023 and 1 June 2024. Each tranche expires two years after the vesting date. Options are 
granted at the discretion of the Board and vesting is dependent on being employed by Turners on vesting date. 
 
PRINCIPLE 6 – RISK MANAGEMENT  
Directors should have a sound understanding of the material risks faced by the issuer and how to manage them. The 
Board should regularly verify that the issuer has appropriate processes that identify and manage potential and material 
risks.  
Risk management framework 
Turners is committed to proactively and consistently managing risk. While this is the responsibility of the entire Board, the ARMS 
Committee assists the Board and provides additional oversight in regard to the risk management framework and monitoring 
compliance with that framework.  
The Board’s approach to risk management is incorporated in the ARMS Committee Charter which is included as Appendix B in 
Turners Corporate Governance Code. The Charter ensures that opportunities are pursued in an informed way and aligned with 
the Board’s appetite for risk.  
The Board delegates day to day management of the risk to the CEO. The executive team and senior management are required 
to regularly identify the major risks affecting the business and develop structures, practices and processes to manage and monitor 
these risks. Key risks and challenges, identified by the executive team and management, are included in the CEO’s monthly 
board report. Ultimately, the responsibility for risk management and internal controls lies with the Board.  
Key financial risks are set out on pages 75 to 80 of the 2024 Annual Report. More information on Climate related risks is included 
in Turners’ Climate Related Disclosures which will published at https://www.turnersautogroup.co.nz/climate-related-disclosure/ 
by 31 July 2024  
Turners maintains insurance policies that it considers adequate to meet its insurable risks.  
Health and Safety  
The Board recognises that effective management of health and safety is essential for the operation of a successful business, and 
its intent is to prevent harm and promote wellbeing for employees, contractors and customers.  
The Board is responsible for ensuring that the systems used to identify and manage health and safety risks are fit for purpose, 
being effectively implemented, regularly reviewed and continuously improved. 
Turners has a Health and Safety Policy which is monitored by a Health and Safety Manager. Health and Safety reports for all 
business units are included in the compliance section of Board papers.  
 

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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
CORPORATE GOVERNANCE REPORT cont.
PRINCIPLE 7 – AUDITORS  
The Board should ensure the quality and independence of the external audit process.  
The Board’s approach to the appointment and oversight of the external auditor is outlined in Turners’ External Audit Policy (section 
9 of the Turners’ Corporate Governance Code) and ensures that audit independence is maintained, both in fact and appearance, 
such that Turners external financial reporting is viewed as being highly reliable and credible.  
The ARMS Committee provides additional oversight of the external auditor, reviews the quality and cost of the audit undertaken 
by the Turners’ external auditors and provides a formal channel of communication between the Board, senior management and 
external auditors. The Committee also assesses the auditor’s independence on an annual basis. Procedures are detailed in the 
ARMS Committee Charter (Appendix B of the Turners Corporate Governance Code).  
For the financial year ended 31 March 2024, Baker Tilly Staples Rodway was the external auditor for Turners Automotive Group 
Limited. Baker Tilly Staples Rodway were first appointed as external auditor in 1999 and were automatically re-appointed under 
the Companies Act 1993 at the 2023 Annual Shareholder Meeting. Turners requires the lead audit partner to be rotated at least 
every five years, with the last audit partner rotation in the 2023 calendar year.  
All audit work at Turners is fully separated from non-audit services, to ensure that appropriate independence is maintained. The 
amount of fees paid to Baker Tilly Staples Rodway for audit and other services is identified on page 53 of the 2024 Annual Report. 
Baker Tilly Staples Rodway has provided the Turners’ Board with written confirmation that, in their view, they were able to operate 
independently during the year.  
Baker Tilly Staples Rodway attends the Annual Shareholder Meeting, and the lead audit partner is available to answer questions 
from shareholders at that meeting. 
Internal Audit  
While Turners does not have a dedicated Internal Auditor role, it does have a number of internal controls overseen by the ARMS 
Committee, including controls for computerised information system, security, business continuity management, insurance, health 
and safety, conflicts of interest, and prevention and identification of fraud.  
 
PRINCIPLE 8 – SHAREHOLDER RIGHTS AND RELATIONS  
The Board should respect the rights of shareholders and foster constructive relationships with shareholders that 
encourage them to engage with the issuer.  
Turners’ Board is committed to open dialogue and to facilitating engagement with shareholders. The aim of Turners’ investor 
relations programme is to provide shareholders with information about Turners and to enable them to actively engage with Turners 
and exercise their rights as shareholders in an informed manner. 
Turners has a calendar of communications and events for shareholders, including but not limited to:  
• Annual and Interim Reports  
• Market announcements  
• Annual Shareholder Meeting  
• Financial results calls  
• Other ad hoc investor presentations  
• Easy access to information through the Turners website www.turnersautogroup.co.nz  
• Access to management and the Board via email info@turnersautogroup.co.nz  
Investor website 
Turners maintains a comprehensive investor relations website which provides access to key corporate governance documents, 
copies of all major announcements, company reports and presentations.  
Shareholder engagement 
All shareholders are given the option to elect to receive shareholder communications in electronic form (by email) and this is 
actively encouraged.   
Shareholders are encouraged to attend the Annual Shareholders’ Meeting and may raise matters for discussion at this event. 
Turners live streams the annual meeting, which is accessible worldwide. In 2023, an in-person meeting was held, alongside a 
live webcast. Given the small size of Turners and the low participation rates, Turners opted for the meeting format above, believing 

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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
CORPORATE GOVERNANCE REPORT cont.
this balances shareholders’ needs with costs. Online shareholders have the opportunity to present questions and vote by proxy 
prior to the meeting.  
In accordance with the NZX Corporate Governance Code, the Board ensured that the notice of the 2023 Annual Shareholder 
Meeting was available to shareholders at least 20 working days prior to that meeting.  
In addition to shareholders, Turners has a wide range of stakeholders and maintains open channels of communication for all 
audiences, including shareholders, brokers and the investing community, as well as staff, suppliers and customers. 
Shareholder voting 
Shareholders have the ultimate control in corporate governance by voting Directors on or off the Board. Voting is by poll, upholding 
the ‘one share, one vote’ philosophy. In accordance with the Companies Act 1993, Turners’ constitution and the NZX Listing 
Rules, Turners refers major decisions which may change the nature of Turners to shareholders for approval.  
Capital raising 
Turners issued 1,258,137 shares via the Dividend Reinvestment Plan during the period. 
 

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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
DIRECTORY
CORPORATE DIRECTORY 
 
DIRECTORS 
Grant Baker 
Chairman 
Appointed 10 September 2009 
 
Matthew Harrison 
Non-executive director 
Appointed 12 December 2012 
 
Alistair Petrie 
Non-executive director 
Appointed 24 February 2016 
 
John Roberts 
Independent Director 
Appointed 1 July 2015 
 
Antony Vriens 
Independent Director 
Appointed 12 January 2015 
 
Lauren Quaintance 
Independent Director 
Appointed 3 April 2023 
 
 
SHAREHOLDER INFORMATION 
 
COMPANY PUBLICATIONS 
The Company informs investors of the Company’s business 
and operations by issuing an Annual Report, an Interim Report 
and releasing announcements on the NZX’s website. 
 
Financial calendar 
 
First quarterly dividend 
October 
Annual meeting 
September 
Half year results announced 
November 
Second quarterly dividend 
January 
Third quarterly dividend 
April 
End of financial year 
31 March 
Annual results announced 
May 
Annual report 
June 
Final dividend 
July 
 
 
REGISTERED OFFICE 
Level 5, 70 Shortland Street, Auckland, New Zealand 
PO Box 1232, Shortland Street, Auckland, 1140, New Zealand 
Freephone: 0800 100 601 
Email enquiries: info@turnersautogroup.co.nz 
Web: www.turnersautogroup.co.nz  
 
 
AUDITOR 
Baker Tilly Staples Rodway 
 
 
 
BANKERS 
Bank of New Zealand, ASB Bank and Westpac Banking 
Corporation 
 
 
 
LAWYERS 
Chapman Tripp 
 
 
 
 
 
 
 
 
 
 
 
 
SHARE REGISTER 
Computershare Investor Services Limited 
Level 2, 159 Hurstmere Road, Takapuna, Auckland 
Private Bag 92119, Auckland 1142, New Zealand 
Telephone: +64 9 488 8777 
 
 
 
 
 
ENQUIRIES 
Shareholders with enquiries about transactions, change of address or dividend payments should contact Computershare Investor Services 
on +64 9 488 8777.  Other questions should be directed to the Company at the registered address. 
 
 
STOCK EXCHANGE 
The Company’s shares trade on the NZX Main Board operated by the NZX Limited under the code TRA and as an exempt foreign entity on 
the ASX operated by ASX Limited. 
 
This annual report is dated 27 June 2024 and is signed on behalf of the board by: 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
J.A. Roberts 
 
 
 
 
 
A, Vriens  
 
Director  
 
 
 
 
 
Director  
 

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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES

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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES

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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES

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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
NOTES

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TURNERS AUTOMOTIVE GROUP ANNUAL REPORT 2024
Turners Automotive Group Limited
Level 5, 70 Shortland Street
PO Box 1232, Auckland 1140
T: 0800 100 601
E: info@turnersautogroup.co.nz
www.turnersautogroup.co.nz