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Verint Systems

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FY2007 Annual Report · Verint Systems
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UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION  
Washington, D.C. 20549  

FORM 10-K  

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) 
OF THE SECURITIES EXCHANGE ACT OF 1934  

For the year ended January 31, 2008 

Commission File Number 000-49790  

VERINT SYSTEMS INC.  

(Exact name of registrant as specified in its charter) 

Delaware 
(State or other jurisdiction of 
incorporation or organization) 

11-3200514
(I.R.S. Employer
Identification No.)

330 South Service Road, Melville, New York 11747 
(Address of principal executive offices) (Zip code) 

Registrant’s telephone number, including area code: (631) 962-9600 

Securities registered pursuant to Section 12(b) of the Act: 

Title of each class 

None 

Name of each exchange
on which registered

None

Securities registered pursuant to Section 12(g) of the Act:  

Common Stock, $.001 par value per share 
Title of class  

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes 

(cid:2)

(cid:0)

 No 

(cid:0)

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange Act. 
Yes 

 No 

(cid:2)

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities 
Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), 
and (2) has been subject to such filing requirements for the past 90 days. Yes 

 No 

(cid:0)

(cid:2)

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every 
Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or 
for such shorter period that the registrant was required to submit and post such files). Yes 

 No 

(cid:0)

(cid:0)

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not 
be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III 
of this Form 10-K or any amendment to this Form 10-K. 

(cid:0)

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller 
reporting company. See definition of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of 
the Exchange Act.  

Large accelerated filer 

(cid:0)

Accelerated filer 

(cid:2)

Non-accelerated filer 

(cid:0)

Smaller reporting company 

(cid:0)

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes 

(cid:2)

(cid:0)

 No 

The aggregate market value of common stock held by non-affiliates of the registrant, based on the closing price for the registrant’s 
common stock on the Pink OTC Markets Inc. on the last business day of the registrant’s most recently completed second fiscal quarter 
(July 31, 2009) was approximately $164,219,172.  

There were 32,529,594 shares of the registrant’s common stock outstanding on February 28, 2010.  

  
  
  
  
  
  
  
   
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CAUTIONARY NOTE ON FORWARD-LOOKING STATEMENTS

EXPLANATORY NOTE 

PART I 

ITEM 1. BUSINESS 

ITEM 1A. RISK FACTORS 

ITEM 1B. UNRESOLVED STAFF COMMENTS 

ITEM 2. PROPERTIES 

ITEM 3. LEGAL PROCEEDINGS 

ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

PART II 

ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS, AND ISSUER PURCHASES 

OF EQUITY SECURITIES 

ITEM 6. SELECTED FINANCIAL DATA

ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS 

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK 

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE 

ITEM 9A. CONTROLS AND PROCEDURES

ITEM 9B. OTHER INFORMATION 

PART III 

ITEM 10. DIRECTORS, EXECUTIVE OFFICERS, AND CORPORATE GOVERNANCE

ITEM 11. EXECUTIVE COMPENSATION 

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER 

MATTERS 

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

ITEM 14. PRINCIPAL ACCOUNTING FEES AND SERVICES 

PART IV 

ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES 

ii

III

V

1

1 

19

46

46

48

53

54

54

60

66

130 

134

134

134

148

149

149

157 

206

211

216 

218

218

                                   
   
 
 
   
 
 
  
 
 
  
 
 
  
 
 
 
  
 
 
  
 
 
  
 
 
  
 
   
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
 
  
 
 
  
 
 
  
 
 
  
 
   
 
 
  
 
 
  
 
 
  
 
 
 
  
 
 
  
 
 
  
 
 
 
  
 
 
  
 
 
  
 
Cautionary Note on Forward-Looking Statements  

Certain statements discussed in this report constitute “forward-looking statements” within the meaning of the Private Securities 
Litigation Reform Act of 1995, the provisions of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the 
Securities Exchange Act of 1934, as amended (the “Exchange Act”) (which Sections were adopted as part of the Private Securities 
Litigation Reform Act of 1995). Forward-looking statements include financial projections, statements of plans and objectives for 
future operations, statements of future economic performance, and statements of assumptions relating thereto. Forward-looking 
statements are often identified by future or conditional words such as “will”, “plans”, “expects”, “intends”, “believes”, “seeks”, 
“estimates”, or “anticipates”, or by variations of such words or by similar expressions. There can be no assurances that forward-
looking statements will be achieved. By their very nature, forward-looking statements involve known and unknown risks, 
uncertainties, and other important factors that could cause our actual results or performance to differ materially from those expressed 
or implied by such forward-looking statements. Important risks, uncertainties, and other factors that could cause our actual results to 
differ materially from our forward-looking statements include, among others:  

•

•

•

•

•

•

•

•

•

•

•

  risks relating to the filing of our Securities and Exchange Commission (“SEC”) reports, including the occurrence of known 

contingencies or unforeseen events that could delay our plan for completion of our outstanding financial statements, 
management distraction, and significant expense;

  risk associated with the SEC’s initiation of an administrative proceeding on March 3, 2010 to suspend or revoke the 

registration of our common stock under the Exchange Act due to our previous failure to file an annual report on either Form 
10-K or Form 10-KSB since April 25, 2005 or quarterly reports on either Form 10-Q or Form 10-QSB since December 12, 
2005;

  risks that the delay in the filing of this report, our Annual Report on Form 10-K for the year ended January 31, 2009, and 

the Quarterly Reports for each of the quarters ended April 30, July 31, and October 31, 2009 may cause us to be delayed in 
the completion of the audit relating to, and timely filing of our Annual Report for, the year ended January 31, 2010, which 
may cause us to not be in compliance with the financial statement delivery requirements of our credit facility and result in 
an event of default thereunder;

  risks related to the announcement by Standard & Poor’s (“S&P”) on January 29, 2010 that our credit rating had been placed 

on CreditWatch Developing, or that S&P or Moody’s could downgrade our credit ratings;

  risks associated with being a consolidated, controlled subsidiary of Comverse Technology, Inc. (“Comverse”) and formerly 

part of Comverse’s consolidated tax group, including risk of any future impact on us resulting from Comverse’s special 
committee investigation and restatement or related effects, and risks related to our dependence on Comverse to provide us 
with accurate financial information, including with respect to stock-based compensation expense and net operating loss 
carryforwards (“NOLs”) for our financial statements;

  uncertainty regarding the impact of general economic conditions, particularly in information technology spending, on our 

business;

  risk that our financial results will cause us not to be compliant with the leverage ratio covenant under our credit facility;

  risk that customers or partners delay or cancel orders or are unable to honor contractual commitments due to liquidity 

issues, challenges in their business, or otherwise;

  risk that we will experience liquidity or working capital issues and related risk that financing sources will be unavailable to 

us on reasonable terms or at all;

  uncertainty regarding the future impact on our business of our internal investigation, restatement, extended filing delay, and 
the SEC’s administrative proceeding, including customer, partner, employee, and investor concern and potential customer 
and partner transaction deferrals or losses;

  risks relating to the remediation or inability to adequately remediate internal control weaknesses and to the proper 

application of highly complex accounting rules and pronouncements in order to produce accurate SEC reports on a timely 
basis; 

iii

                                   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
•

•

•

•

•

•

•

•

•

•

•

•

•

  risks relating to our implementation and maintenance of adequate systems and internal controls for our current and future 

operations and reporting needs;

  risk of possible future restatements if the special processes being used to prepare the financial statements contained in this 

report or the regular recurring processes that will be used to produce future SEC reports are inadequate;

  risk associated with current or future regulatory actions or private litigations relating to our internal investigation, 

restatement, or delay in timely making required SEC filings;

  risk that we will be unable to re-list our common stock on a national securities exchange and maintain such listing;

  risks associated with Comverse controlling our board of directors and a majority of our common stock (and therefore the 

results of any significant stockholder vote);

  risks associated with significant leverage resulting from our current debt position;

  risks due to aggressive competition in all of our markets, including with respect to maintaining margins and sufficient 
levels of investment in the business and with respect to introducing quality products which achieve market acceptance;

  risks created by continued consolidation of competitors or introduction of large competitors in our markets with greater 

resources than us;

  risks associated with significant foreign and international operations, including exposure to fluctuations in exchange rates;

  risks associated with complex and changing local and foreign regulatory environments;

  risks associated with our ability to recruit and retain qualified personnel in all geographies in which we operate;

  challenges in accurately forecasting revenue and expenses;

  risks associated with acquisitions and related system integrations; 

iv

                                   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
•

•

•

•

•

•

•

  risks relating to our ability to improve our infrastructure to support growth;

  risks that our intellectual property rights may not be adequate to protect our business or that others may make claims on our 

intellectual property or claim infringement on their intellectual property rights;

  risks associated with a significant amount of our business coming from domestic and foreign government customers;

  risk that we improperly handle sensitive or confidential information or perception of such mishandling;

  risks associated with dependence on a limited number of suppliers for certain components of our products;

  risk that we are unable to maintain and enhance relationships with key resellers, partners, and systems integrators; and

  risk that use of our NOLs or other tax benefits may be restricted or eliminated in the future.

These risks and uncertainties, as well as other factors, are discussed in greater detail in “Risk Factors” under Item 1A of this report. 
Readers are cautioned not to place undue reliance on forward-looking statements, which reflect our management’s view only as of the 
filing date of this report. We make no commitment to revise or update any forward-looking statements in order to reflect events or 
circumstances after the date any such statement is made, except as otherwise required under the federal securities laws. If we were in 
any particular instance to update or correct a forward-looking statement, investors and others should not conclude that we would make 
additional updates or corrections thereafter except as otherwise required under the federal securities laws.  

Explanatory Note  

General. This is the first periodic report of Verint Systems Inc. (together with its consolidated subsidiaries, “Verint”, the “Company”, 
“we”, “us”, and “our”, unless the context indicates otherwise) covering periods after October 31, 2005. Readers should be aware that 
several aspects of this report differ from other annual reports. First, this report is for each of the years ended January 31, 2008, 
January 31, 2007, and January 31, 2006, in lieu of filing separate reports for each of those years. Second, because of the amount of 
time that has passed since our last periodic report was filed with the SEC and the significant changes we have made to our business in 
the interim (including the acquisition of Witness Systems, Inc. (“Witness”) in May 2007), the information relating to our business and 
related matters is focused on our more recent periods and also includes certain information for periods after January 31, 2008. Finally, 
in this report, we are restating certain items and making other corrective adjustments to certain of our previously filed historical 
financial statements and related information resulting from the accounting reviews and internal investigation referenced below. We 
intend to file, as soon as practicable, our Annual Report on Form 10-K for the year ended January 31, 2009 and our Quarterly Reports 
on Form 10-Q for each of the quarters ended April 30, 2009, July 31, 2009, and October 31, 2009.  

v

                                   
   
 
 
 
 
 
 
 
We have not amended and do not intend to amend any of our previously filed Annual Reports on Form 10-K or Quarterly Reports on 
Form 10-Q for the periods affected by the restatements or corrections of our financial statements. Instead, we are only restating and 
correcting the selected financial data for the years ended January 31, 2005 and January 31, 2004 that are included in this report in 
“Selected Financial Data” under Item 6. Accordingly, as disclosed in our Current Reports on Form 8-K dated November 5, 2007 and 
April 17, 2006, the consolidated financial statements and related financial information contained in previously filed financial reports, 
including all financial information furnished on Form 8-K and any related reports of our independent registered public accounting 
firm, should no longer be relied upon. We also do not intend to file the Current Reports on Form 8-K/A in respect of the acquisitions 
of Witness and the networked video security business of MultiVision Intelligent Surveillance Limited. We also do not intend to file 
the Quarterly Reports for any of the quarters for the years ended January 31, 2007 and January 31, 2008, although we have included 
certain quarterly disclosures for those quarters in this report. See “Management’s Discussion and Analysis of Financial Condition and 
Results of Operations — Selected Quarterly Results of Operations” under Item 7. We intend to include similar disclosures for the 
2008 quarterly periods in the Annual Report on Form 10-K for the year ended January 31, 2009 that we will file as soon as practicable 
after the date of this report. This Annual Report on Form 10-K supersedes the information provided in our Current Report on Form 8-
K filed on February 3, 2010, including the preliminary unaudited financial information and the notes thereto included as Exhibit 99.2 
in such Form 8-K.  

Background of the Restatement and Extended Filing Delay. This report has been delayed due to various accounting reviews and an 
internal investigation, together with the resulting restatement of our previously filed financial statements described in this report. We 
were initially delayed in the filing of our periodic reports as a result of an investigation by our majority stockholder, Comverse, of its 
improper stock option grant practices because we were dependent upon Comverse to provide us with certain information regarding our 
stock-based compensation expenses relating to grants of Comverse stock options made to our employees prior to our initial public 
offering (“IPO”). Following the initiation of the Comverse investigation, we internally reviewed our own stock option grant practices 
to determine whether the actual dates of measurement for any stock options granted by us following our IPO differed from the 
recorded dates. In this report, we refer to our own stock option grant review (which did not result in any adjustments) and the 
adjustments to stock based compensation expenses relating to Comverse stock option grants (and related tax expenses) as “Phase I”.  

Our periodic reporting was further delayed after Comverse subsequently expanded its investigation into certain non-option related 
accounting matters, including possible revenue recognition errors, errors in recording of certain deferred tax assets, expense 
misclassification, misuse of accounting reserves, and understatement of backlog. As a result of this expansion of the Comverse 
investigation, our audit committee initiated its own internal investigation into certain of these non-option accounting issues, including 
accounting reserves, income statement expense classification and certain revenue recognition practices. In this report, we refer to our 
internal investigation and adjustments relating to this investigation as “Phase II”.  

vi  

                                   
   
Separate and distinct from the Phase I review and the Phase II investigation, we also undertook a review of our accounting treatment 
for revenue recognition under complex contractual arrangements pursuant to the American Institute of Certified Public Accountants 
(“AICPA”) Statement of Position (“SOP”) 97-2, Software Revenue Recognition (“SOP 97-2”), SOP 81-1, Accounting for Performance 
of Construction-Type and Certain Production-Type Contracts (“SOP 81-1”), and related accounting guidance. In this report, we refer 
to this review and related adjustments as the “VSOE/revenue recognition review”.  

All of the foregoing accounting reviews and the independent investigation have been completed, including with respect to the periods 
covered by this report and the results have been reported to our board of directors.  

Additionally, we were delayed in filing our periodic reports due to an unexpected recent change in the allocation of NOLs to us by 
Comverse for the year ended January 31, 2003 and earlier years (i.e., prior to our IPO).  

Summary of Findings of the Reviews and the Internal Investigation. In connection with the Phase I review, the Phase II investigation, 
and the VSOE/revenue recognition review, our management and audit committee made certain findings, as more fully described in 
“Management’s Discussion and Analysis of Financial Condition and Results of Operations — Investigation and Restatement” under 
Item 7. A summary of the key findings is below:  

•

  Phase I – No evidence of any differences between the actual dates of measurement and the recorded dates of measurement 

with respect to Verint stock option grants was discovered during the course of our management review. Although it was not 
the focus of the Phase II investigation, our audit committee subsequently uncovered no evidence of improper stock option 
backdating. As described below, Phase I adjustments consist of tax related adjustments resulting from errors in Comverse’s 
stock-based compensation accounting and additional stock-based compensation expense related to Comverse’s grant of its 
options to our employees.

•

  Phase II – Our audit committee found that prior to the year ended January 31, 2003, accounting reserves were intentionally 
overstated. In addition, our audit committee found this practice of overstating reserves was not systemic within Verint but 
rather was done on an ad hoc basis by a small number of employees, including our former Chief Financial Officer and 
certain other former employees who directly or indirectly reported to him. Following the recommendation of our audit 
committee, we terminated our relationship with our former Chief Financial Officer and these other employees. Moreover, 
although this practice of overstating reserves (and the subsequent release of these overstated reserves) necessarily had an 
impact on our published earnings, our audit committee found no evidence that the purpose of the individuals involved in 
overstating reserves was to cause any particular effect on earnings. Rather, our audit committee found that the apparent 
intent of these individuals in overstating reserves was to build a conservative reserve to protect against unanticipated future 
expenses or erroneous judgments. Our audit committee also concluded that the overstated reserves had resulted in large 
measure from a simple lack of rigorous and diligent accounting. Our audit committee found no evidence indicating that 
reserves were intentionally overstated in any period subsequent to the year ended January 31, 2003.

vii

                                   
   
 
 
•

  VSOE/revenue recognition review – We found that the requirement to prepare contemporaneous documentation analyzing 

and supporting the adoption of SOP 97-2 was not adequately performed, that we had prepared limited documentation 
analyzing our initial and ongoing compliance with SOP 97-2, that we had not appropriately determined whether VSOE of 
fair value (as defined below) existed for undelivered elements, and that other errors had been made in the recognition of 
revenue and cost of revenue related to many of our contracts. 

Summary of Financial Statements and Restatement Adjustments. As noted above, this report includes audited consolidated financial 
statements with respect to the years ended January 31, 2008, 2007, and 2006, none of which have been previously filed by us with the 
SEC. Additionally, we have included in “Selected Financial Data” under Item 6 unaudited and restated financial information with 
respect to certain items for each of the years ended January 31, 2005 and 2004. As described more fully in this report, certain 
restatement adjustments affecting periods prior to the year ended January 31, 2004 have been reflected as an adjustment to the opening 
balance of retained earnings as of February 1, 2003. As set forth in the table below, with respect to Phase I, we are also providing a 
reconciliation covering all affected periods by year, going back to the year ended January 31, 1991.  

The restatements and corrections of our consolidated financial statements included in this report reflect:  

•

•

•

•

•

  additional stock-based compensation expense relating to grants by Comverse of options to acquire Comverse common 

stock granted to our employees during the period from the year ended January 31,1991 through our May 2002 IPO, during 
which time we were a wholly-owned subsidiary of Comverse;

  tax-related adjustments resulting from errors in Comverse’s stock-based compensation accounting;

  the correction of certain misstated reserves for periods through October 31, 2005;

  the reclassification of royalty and license fees from either selling, general and administrative expense or research and 

development expense to cost of revenues for periods prior to the year ended January 31, 2003; and

  corrections relating to revenue recognition (including correction of errors in determining vendor specific objective evidence 
of fair value, or “VSOE”) under SOP 97-2, and associated corrections to cost of revenue, deferred revenue, and deferred 
cost of revenue, for periods from February 1, 2000 through October 31, 2005.

viii

                                   
   
 
 
 
 
 
 
The following table summarizes the adjustments to our historical financial statements resulting from the restatement. As no financial 
statements for periods subsequent to the three months ended October 31, 2005 have previously been filed by us as a result of the 
various accounting reviews, there are no adjustments or restatements for those periods.  

Impact of Restatement

(in thousands)

(1)

(2)

(3)

   Cost of   

Phase I

Phase II

Other

Revenue    Revenue   Adjustments   Adjustments   Adjustments   Adjustments,  

Total

Income Tax   
Effect of All    Adjustments, 
   Before Taxes   Adjustments   Net of Taxes  

Total

(4)
Increase (Decrease) to Earnings

(5)

Period: 
Cumulative effect on 

February 1, 2003 opening 
retained earnings 

Year ended January 31, 2004 
Year ended January 31, 2005 
Cumulative effect on 

February 1, 2005 opening 
retained earnings 
Nine month period ended 
October 31, 2005 

Total adjustments 

$(145,176)
(20,873) 
(37,422) 

$ 54,479   $
  10,421  
7,234  

$

(18,135)
(111) 
(57) 

4,376
(2,170) 
(1,486) 

  (203,471)

72,134  

(18,303)

(36,722) 

  11,611  

$(240,193)  $ 83,745   $

(28) 
(18,331) 

$

720

99  
819  

$

$

$

1,064
1,235  
(353) 

$

(103,392) 
(11,498) 
(32,084) 

$

2,197
(4,164) 
32,039  

(101,195)
(15,662)
(45)

1,946

(146,974) 

30,072

(116,902)

626  
2,572  

$

(24,414) 
(171,388) 

$

2,736  
32,808  

$

(21,678)
(138,580)

(1)   Because they do not affect our reported income (loss) before income tax and noncontrolling interest or net income (loss) in any 

period, these restatement adjustments do not reflect the impact of certain transactions now reported on a gross rather than net 
basis of accounting.

(2)   Includes cost of revenue as well as certain operating costs that vary directly with revenue. These adjustments do not reflect the 

impact of certain transactions now reported on a gross rather than net basis of accounting.

(3)   Includes impact of errors identified in the Phase I review. Further details of these adjustments by year are presented in the table 

below.

(4)   Includes impact of errors identified in the Phase II investigation, primarily relating to impacts to reserves, as well as certain 

revenue recognition matters unrelated to our VSOE/revenue recognition review and account classifications.

(5)   Includes adjustments to correct misstatements identified during our restatement process that were not related to historical stock 

option practices, reserves, or revenue recognition.

As indicated in the above table, we have restated our reported revenue so that $240 million of revenue that was previously reported 
through October 31, 2005 has been deferred into subsequent periods. Below is an illustration of when the revenue recognition criteria 
will be met and therefore how revenue deferred in the restatement is expected to be recognized, other than the impact of foreign 
currency exchange rates on certain revenue now reported and translated into U.S. Dollars in different accounting periods:  

•

•

•

•

•

  $26 million in the three-month period ended January 31, 2006;

  $84 million in the year ended January 31, 2007;

  $48 million in the year ended January 31, 2008;

  $34 million in the year ended January 31, 2009;

  $25 million in the year ended January 31, 2010;

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•

•

  $12 million in the year ending January 31, 2011; and

  $11 million thereafter.

A breakdown of the adjustments by period relating to the Phase I review, to record stock-based compensation expense, is provided 
below.  

Impact of Phase I Adjustments by Period
(in thousands)

Year ended January 31, 1991 
Year ended January 31, 1992 
Year ended January 31, 1993 
Year ended January 31, 1994 
Year ended January 31, 1995 
Year ended January 31, 1996 
Year ended January 31, 1997 
Year ended January 31, 1998 
Year ended January 31, 1999 
Year ended January 31, 2000 
Year ended January 31, 2001 
Year ended January 31, 2002 
Year ended January 31, 2003 
Cumulative effect on February 1, 2003 opening retained earnings 
Year ended January 31, 2004 
Year ended January 31, 2005 
Cumulative effect on February 1, 2005 opening retained earnings
Nine-month period ended October 31, 2005 

$

3
5
94 
34
95
171
184
15
393
2,147 
5,829
3,881
5,284
18,135 
111
57
18,303
28 

Total Adjustments 

$

18,331

x

                                   
   
 
 
 
 
   
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
  
 
 
   
 
 
For a detailed explanation of the impact of the restatements and corrections to certain of our historical financial information for the 
year ended January 31, 2005 and the year ended January 31, 2004, see “Selected Financial Data” under Item 6. For a detailed 
discussion of the circumstances giving rise to the delays in filing our periodic reports for periods following the quarter ended 
October 31, 2005 and for additional information regarding the reviews and the internal investigation, the findings of the reviews and 
the internal investigation, the accounting errors identified and the related adjustments, see “Management’s Discussion and Analysis of 
Financial Condition and Results of Operations — Investigation and Restatement” under Item 7 and Note 2, “Correction of Errors in 
Previously Issued Consolidated Financial Statements” to the consolidated financial statements included in Item 15. For a full 
description of the material weaknesses in our internal controls over financial reporting identified by management as a result of the 
reviews and the internal investigation as well as management’s remediation efforts as of the filing date of this report, see “Controls 
and Procedures” under Item 9A.  

Remedial Efforts. As a result of the Phase I review, the Phase II investigation, the VSOE/revenue recognition review, and our internal 
controls testing, we have identified the material weaknesses set forth in “Controls and Procedures” under Item 9A and have 
implemented several remedial measures relating to corporate governance, training, ethics and corporate culture, internal controls and 
compliance. Such measures include:  

•

•

•

  establishing an Internal Audit Department, which reports directly to our audit committee;

  updating our Employee Code of Business Conduct and Ethics and implementing a new Finance and Accounting Code of 
Conduct that serves as a set of guiding principles emphasizing our commitment to integrity in financial and accounting 
reporting, as well as transparency and robust and complete communications with, and disclosures to, internal and external 
auditors;

  revising and enhancing our revenue recognition policies and controls, including

•

•

  appointing a VP Finance and Global Revenue Controller and Regional Revenue Controllers, and establishing a 

centralized revenue recognition department to address complex revenue recognition matters and to provide 
oversight and guidance on the design of controls and processes to enhance and standardize revenue recognition 
accounting application; and

  designing and implementing enhanced information technology systems and user applications, including a 

broader and more sophisticated implementation of our Enterprise Resource Planning system;

•

  engaging external subject matter experts to assist in developing, implementing, and/or enhancing accounting and finance-

related policies and procedures, including

•

•

•

  advising on the accounting for and disclosure of stock-based compensation matters;

  assisting in developing and implementing a formal remediation plan; and

  assisting in developing, implementing and/or enhancing revenue recognition, account reconciliations, journal 

entry review/approval procedures, end-user computing, fixed assets, and reserve and accrual analyses;

xi

                                   
   
 
 
 
 
 
 
 
 
 
•

  revising our policies and procedures regarding the manner in which transactions are to be documented, the level of support 

required for documenting management’s judgments and related document retention procedures, including

•

•

  implementing a record retention program to centralize global finance documentation in a standard repository;

  engaging external subject matter experts with specialized international and consolidated income tax knowledge 

to assist in creating, implementing, and documenting a consolidated tax process; and

•

  expanding our accounting policy and controls organization by creating and filling new positions with qualified accounting 

and finance personnel including a new Chief Financial Officer, a new Senior Vice President Finance and Corporate 
Controller, and a Vice President of Global Accounting as well as creating the position of Chief Compliance Officer.

Other Information. As a result of the delay in filing our periodic reports with the SEC, we were unable to comply with the listing 
standards of NASDAQ and our common stock was suspended from trading effective February 1, 2007 and formally de-listed effective 
June 4, 2007.  

In connection with our Phase I review and the internal investigation, on April 9, 2008, as we previously reported, we received a 
“Wells Notice” from the staff of the SEC arising from the staff’s investigation of our past stock option grant practices and certain 
unrelated accounting matters. These accounting matters were also the subject of our internal investigation. On March 3, 2010, the SEC 
filed a settled enforcement action against us in the United States District Court for the Eastern District of New York relating to certain 
of our accounting reserve practices. Without admitting or denying the allegations in the SEC’s Complaint, we consented to the 
issuance of a Final Judgment permanently enjoining us from violating Section 17(a) of the Securities Act, Sections 13(a), 13(b)(2)(A) 
and 13(b)(2)(B) of the Exchange Act and Rules 13a-1 and 13a-13 thereunder. The settled SEC action did not require us to pay any 
monetary penalty and sought no relief beyond the entry of a permanent injunction. The SEC’s related press release noted that, in 
accepting the settlement offer, the SEC considered our remediation and cooperation in the SEC’s investigation. The settlement was 
approved by the United States District Court for the Eastern District of New York on March 9, 2010.  

On December 23, 2009, as we previously reported, we received an additional “Wells Notice” from the staff of the SEC relating to our 
failure to timely file our periodic reports under the Exchange Act. On March 3, 2010, the SEC issued an Order Instituting Proceedings 
(“OIP”) pursuant to Section 12(j) of the Exchange Act to suspend or revoke the registration of our common stock because of our 
failure to file an annual report on either Form 10-K or Form 10-KSB since April 25, 2005 or quarterly reports on either Form 10-Q or 
Form 10-QSB since December 12, 2005. An Administrative Law Judge will consider the evidence in the Section 12(j) proceeding and 
has been directed in the OIP to issue an initial decision within 120 days of service of the OIP. We are currently evaluating the Section 
12(j) OIP, including available procedural remedies and intend to defend against the possible suspension or revocation of the 
registration of our common stock.  

xii

                                   
   
 
 
 
 
PART I  

Item 1. Business  

As discussed under “Explanatory Note”, this report covers each of the years ended January 31, 2008, 2007, and 2006. As such, the 
information relating to our business and related matters set forth below includes information for each of those years. However, as a 
result of the gap in our public financial reporting and the significant changes we have made to our business in the interim, the 
information in this Item 1 focuses on our more recent periods and also includes certain updated information for periods after 
January 31, 2008.  

Our Company  

Verint® Systems Inc. is a global leader in Actionable Intelligence® solutions and value-added services. Our solutions enable 
organizations of all sizes to make timely and effective decisions to improve enterprise performance and make the world a safer place. 
More than 10,000 organizations in over 150 countries — including over 80% of the Fortune 100 — use Verint solutions to capture, 
distill, and analyze complex and underused information sources, such as voice, video, and unstructured text.  

In the enterprise market, our workforce optimization solutions help organizations enhance customer service operations in contact 
centers, branches, and back-office environments to increase customer satisfaction, reduce operating costs, identify revenue 
opportunities, and improve profitability. In the security intelligence market, our video intelligence, public safety, and communications 
intelligence and investigative solutions are vital to government and commercial organizations in their efforts to protect people and 
property and neutralize terrorism and crime.  

Headquartered in Melville, New York, we support our customers around the globe directly and with an extensive network of selling 
and support partners.  

Actionable Intelligence Markets — Enterprise Workforce Optimization and Security Intelligence  

We deliver our Actionable Intelligence solutions to the enterprise workforce optimization and security intelligence markets across a 
wide range of industries, including financial services, retail, healthcare, telecommunications, law enforcement, government, 
transportation, utilities, and critical infrastructure. Much of the information available to organizations in these industries is 
unstructured, residing in telephone conversations, video streams, Web pages, email, and other text communications. Our advanced 
Actionable Intelligence solutions enable our customers to collect and analyze large amounts of both structured and unstructured 
information in order to make better decisions.  

- 1 -

                                   
   
In the enterprise workforce optimization market, demand for our Actionable Intelligence solutions is driven by organizations that seek 
to leverage unstructured information from customer interactions and other customer-related data in order to optimize the performance 
of their customer service operations, improve the customer experience, and enhance compliance. In the security intelligence market, 
demand for our Actionable Intelligence solutions is driven by organizations that seek to distill intelligence from a wide range of 
unstructured and structured information sources in order to detect, investigate, and neutralize security threats.  

We have established leadership positions in both the enterprise workforce optimization and security intelligence markets by leveraging 
our core competency in developing highly scalable, enterprise-class applications with advanced, integrated analytics for both 
unstructured and structured information.  

Company Background  

We were incorporated in Delaware in February 1994 as a wholly-owned subsidiary of Comverse. Our initial focus was on the 
commercial call recording market, which at the time was transitioning from analog tape to digital recorders. In 1999, we expanded 
into the security market by combining with another division of Comverse focused on the communications interception market. In 
2001, we further expanded our security offering into video security through a combination of our business with Loronix® Information 
Systems, Inc., which had been previously acquired by Comverse.  

In May 2002, we completed our IPO, and, today, Comverse holds approximately a 67% ownership position in us (assuming 
conversion of all of our Series A Convertible Preferred Stock, par value $0.001 per share, (“preferred stock”) into common stock). 
Since our IPO, we have acquired a number of companies that have strengthened our position in both the enterprise workforce 
optimization and security intelligence markets. Our largest acquisition was of Witness in May 2007, which strengthened our 
leadership position in the enterprise workforce optimization market. For further information regarding the Witness and other recent 
acquisitions, see “— Recent Developments — Mergers and Acquisitions; Financings”.  

We participate in the enterprise workforce optimization and security intelligence markets through three operating segments: Enterprise 
Workforce Optimization Solutions (“Workforce Optimization”), Video Intelligence Solutions™ (“Video Intelligence”), and 
Communications Intelligence and Investigative Solutions™ (“Communications Intelligence”), each of which is described in greater 
detail below and in “Management’s Discussion and Analysis of Financial Condition and Results of Operations” under Item 7. At the 
time of filing of our last annual report on Form 10-K, filed for the year ended January 31, 2005, we conducted our business in a single 
operating segment. As a result of developments relating to the management of our business subsequent to January 2005, during a 
portion of the period of our extended filing delay, we disclosed that our business operated in two segments. Following the May 25, 
2007 acquisition of Witness and resulting changes in our business as a whole, we concluded that our business was conducted in three 
separate operating segments. All of the applicable financial information contained in this report for the years ended January 31, 2008, 
2007, and 2006, is presented to reflect our three operating segments. Please see also Note 18, “Segment, Geographic, and Significant 
Customer Information” to the consolidated financial statements included in Item 15 for additional information and financial data about 
each of our operating segments and geographic regions.  

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Through our website at www.verint.com, we will make available our annual reports on Form 10-K, quarterly reports on Form 10-Q, 
and current reports on Form 8-K, as well as amendments to those reports filed or furnished by us pursuant to Section 13(a) or Section 
15(d) of the Exchange Act free of charge, as soon as reasonably practicable after we file such materials with the SEC. Any documents 
that we file with the SEC can also be read and copied at the SEC’s Public Reference Room located at 100 F Street, N.E., Washington, 
D.C. 20549. Please call the SEC at 1-800-SEC-0330 for further information. Our filings are also available at the SEC’s website at 
www.sec.gov. Our website address set forth above is not intended to be an active link and information on our website is not 
incorporated in, and should not be construed to be a part of, this report.  

The Enterprise Workforce Optimization Solutions Segment  

We are a leading provider of enterprise workforce optimization software and services. Our solutions enable organizations to extract 
and analyze valuable information from customer interactions and related operational data in order to make more effective, proactive 
decisions for optimizing the performance of their customer service operations, improving the customer experience, and enhancing 
compliance. Marketed under the Impact 360® brand to contact centers, back offices, branch and remote offices, and public safety 
centers, these solutions comprise a unified suite of enterprise workforce optimization applications and services that include Internet 
Protocol (“IP”) and legacy Time-Division Multiplexing (“TDM”) voice recording and quality monitoring, speech and data analytics, 
workforce management, customer feedback, eLearning and coaching, performance management, and desktop productivity/application 
analysis. These applications can be deployed stand-alone or in an integrated fashion.  

The Workforce Optimization Market and Trends  

We believe that customer service is being viewed more strategically than in the past, particularly by organizations whose interactions 
with customers regarding sales and services take place primarily through contact centers. Consistent with this trend, we believe 
organizations seek solutions that enable them to strike a balance between driving sales, managing operating costs, and delivering the 
optimal customer experience.  

In order to make better decisions to achieve these goals, we believe that organizations increasingly seek to leverage valuable data 
collected from customer interactions and associated operational activities. However, customer service solutions have traditionally been 
deployed in the contact center as stand-alone applications, which prevented information from being shared and analyzed across 
multiple/related applications. These solutions also lacked functionality for analyzing unstructured information, such as the content of 
phone calls and emails. As a result, organizations historically based their customer service-related business decisions on a fraction of 
the information available to them.  

- 3 -

                                   
   
We believe that customer-centric organizations today seek unified, innovative enterprise workforce optimization solutions delivered 
by a single vendor to better manage customer service operations across the enterprise. We believe that the key business and 
technology trends driving demand for workforce optimization solutions include:  

Integration of Workforce Optimization Applications  

We believe that organizations increasingly seek a unified enterprise workforce optimization suite that includes call recording and 
quality monitoring, speech and data analytics, workforce management, customer feedback, performance management, eLearning, and 
coaching, as well as pre-defined business integrations. Such a unified workforce optimization suite can provide business and financial 
benefits, create a foundation for continuous improvement through a closed loop feedback process, and improve collaboration among 
various functions throughout the enterprise. For example:  

•

•

•

  contact center managers can receive instant alerts when staff is out of adherence with standards, monitor and record 

interactions to determine the cause, and act quickly to correct the problem;

  supervisors can assign and deliver electronic learning material to staff desktops based on training needs automatically 
identified from quality monitoring evaluation scores and performance management scorecard metrics, and then track 
courses taken and new skills acquired; and

  using integrated speech analytics with quality monitoring, our solutions can categorize calls, allowing organizations to 
review the interactions that are most significant to the business and identify the underlying causes of customer service 
issues.

Additionally, by deploying an integrated workforce optimization suite with a single, unified graphical user interface and common 
database, enterprises can achieve lower cost of ownership, reduce hardware costs, simplify system administration, and streamline 
implementation and training. An integrated workforce optimization suite also enables enterprises to interact with a single vendor for 
sales and service and helps ensure seamless integration and update of all applications.  

Greater Insight through Customer Interaction Analytics  

We believe that enterprises are increasingly interested in deploying sophisticated customer interaction analytics, particularly speech, 
data, and customer feedback analytics, for gaining a better understanding of workforce performance, the customer experience, and the 
factors underlying business trends in order to improve the performance of their customer service operations. Although enterprises have 
recorded customer interactions for many years, most were able to extract intelligence only by manually listening to calls, which 
generally could be done for only a small percentage of all calls. Today, customer interaction analytics applications, such as speech and 
data analytics, have evolved to automatically analyze and categorize customer interactions in order to detect patterns and trends that 
significantly impact the business. Customer surveys included in a unified analytics suite help enterprises understand the effectiveness 
of their employees, products, and processes directly from the customer’s perspective. Together, these applications provide a new level 
of insight into such important areas as customer satisfaction, customer behavior, and staff effectiveness, including the underlying 
cause of business trends in these critical areas.  

- 4 -

                                   
   
 
 
 
Adoption of Workforce Optimization Across the Enterprise  

Workforce optimization solutions have traditionally been deployed in contact centers. However, many customer service employees 
work in other areas of the enterprise, such as the back office and branch and remote office locations. Today, we believe that certain 
enterprises show increased interest in deploying certain workforce optimization applications, such as staff scheduling and desktop 
activity management, outside the contact center to enable the same type of performance measurement that has historically been 
available in the contact center, with the goal of improving customer service and performance across the enterprise.  

Migration to Voice over Internet Protocol (“VoIP”) Technologies  

Many enterprises are replacing their contact centers’ legacy voice (TDM) infrastructures with VoIP telephony infrastructure. These 
upgrades typically require new deployments of enterprise workforce optimization solutions that are designed to support IP or hybrid 
TDM/IP environments.  

Our Enterprise Workforce Optimization Solution Portfolio  

We are a leader in the workforce optimization market with Impact 360, a comprehensive, unified portfolio of workforce optimization 
solutions. Our Workforce Optimization solutions are highly scalable and designed to be deployed by small to very large organizations 
in traditional contact centers and other areas of the enterprise, such as the back office, remote offices, and branches, as well as by 
public safety centers. Our solutions are generally implemented in industries that have significant customer service operations, such as 
insurance, banking and brokerage, telecommunications, media, retail, public safety, and hospitality.  

The following table summarizes our portfolio of Workforce Optimization solutions.  

Solution
Quality Monitoring  

Full-Time and 
Compliance Recording  

Description

Records multimedia interactions based on user-defined business rules and provides sophisticated 
interaction assessment functionality, including intelligent evaluation forms and automatic delivery of calls 
for evaluation according to quotas or contact-related criteria, to help enterprises evaluate and improve the 
performance of customer service staff.
Provides contact center recording for compliance, sales verification, and monitoring in IP, traditional 
TDM, and mixed telephony environments. Includes encryption capabilities to help support the Payment 
Card Industry Data Security Standard and other regulatory requirements for protecting sensitive data.

- 5 -

                                   
   
 
   
 
 
 
Solution
Workforce Management  

Customer Interaction 
Analytics (Speech, Data, 
and Customer Feedback)  

Description
Helps enterprises forecast staffing requirements, deploy the appropriate level of resources, and evaluate 
the productivity of their customer service staff. Also includes optional strategic planning capabilities to 
help determine optimal hiring plans.
Our speech analytics analyze call content for the purpose of proactively identifying business trends, 
building effective cost containment and customer service strategies, and enhancing quality monitoring 
programs. 

Performance Management 

eLearning and Coaching  

Desktop Activity 
Management  
Workforce Optimization 
for Small-to-Medium 
Sized Businesses (“SMB”) 

Public Safety  

Our data analytics apply our data mining technology to call-related information (metadata) and call 
content, as well as to productivity, quality, and customer experience metrics, to help enterprises identify 
hidden service and quality issues, determine the causes, and correct them. 

Our customer feedback analytics help enterprises efficiently survey customers via Interactive Voice 
Response (“IVR”), Web, or email in order to gather customer feedback on products, processes, agent 
performance, and customer satisfaction and loyalty.
Provides a comprehensive view of key performance indicators (“KPIs”), with performance scorecards and 
reports on customer interactions, customer experience trends, and contact center, back office, branch, 
remote office, and customer service staff performance.
Enables enterprises to deliver Web-based training to customer service staff desktops, including learning 
clips created from recordings and other customized materials targeted to staff needs and competencies.
Captures information from customer service employee interactions with their desktop applications to 
provide insights into productivity, training issues, process adherence, and bottlenecks.
Designed for smaller companies (with contact centers), which increasingly face the same business 
requirements as their larger competitors. Enables companies of all sizes to boost productivity, reduce 
attrition, capture and evaluate interactions, and satisfy compliance and risk management requirements in a 
cost-effective way.
Includes quality monitoring, speech analytics, and full-time and compliance recording solutions under the 
brand Impact 360 for Public Safety Powered by Audiolog™. Our public safety solution allows first 
responders (police, fire departments, emergency medical services, etc.) in the Security Intelligence market 
to deploy workforce optimization solutions to record, manage, and act on incoming assistance requests 
and related data.

- 6 -

                                   
   
 
   
 
 
 
 
 
 
 
 
 
 
The Video Intelligence Solutions Segment  

We are a leading provider of networked IP video solutions designed to optimize security and enhance operations. Our Video 
Intelligence Solutions portfolio includes IP video management software and services, edge devices for capturing, digitizing, and 
transmitting video over different types of wired and wireless networks, video analytics, and networked digital video recorders 
(“DVRs”). Marketed under the Nextiva® brand, this portfolio enables organizations to deploy an end-to-end IP video solution with 
analytics or evolve to IP video solutions without discarding their investments in analog Closed Circuit Television (“CCTV”) 
technology.  

The Networked IP Video Market and Trends  

We believe that terrorism, crime, and other security threats around the world are generating demand for advanced video security 
solutions that can help detect threats and prevent security breaches. We believe that organizations across a wide range of industries, 
including public transportation, utilities, ports and airports, government, education, finance, and retail, are interested in broader 
deployment of video solutions and more proactive use of existing video to increase the safety and security of their facilities, 
employees, and visitors, improve emergency response, and enhance their investigative capabilities.  

Consistent with this trend, the video security market continues to experience a technology transition from relatively passive analog 
CCTV video systems, which use analog equipment and closed networks and generally provide only basic recording and viewing 
capabilities, to more sophisticated, proactive, network-based IP video that use video management software to efficiently collect, 
manage, and analyze large amounts of video over networks and feature analytics. We believe this transition from passive analog 
systems to network-based digital systems greatly improves the ability of organizations to quickly and efficiently detect security 
breaches and deliver video and data across the enterprise and to outside agencies in order to address security threats, improve 
operational efficiency, and comply with cost containment mandates.  

While the security market is evolving to networked IP video solutions, many organizations have already made significant investments 
in analog technology. Our Nextiva solutions allow these organizations to cost effectively migrate to networked IP video without 
discarding their existing analog investments. Designed on an open platform, our solutions facilitate interoperability with our 
customers’ business and security systems and with complementary third-party products, such as cameras, video analytics, video 
management software, command and control systems, and access control systems.  

- 7 -

                                   
   
Our Video Intelligence Solutions Portfolio  

We are a leader in the networked video market with Nextiva, a comprehensive, end-to-end, networked IP video solution portfolio. The 
following table summarizes our portfolio of Video Intelligence Solutions.  

Solution
IP Video Management 
Software  

Edge Devices  

Video Analytics  

Networked DVRs  

Description

Simplifies management of large volumes of video and geographically-dispersed video surveillance 
operations, with a suite of applications that includes automated system health monitoring, policy-based 
video distribution, networked video viewing, and investigation management. Designed for use with 
industry-standard servers and storage solutions and for inter-operability with other enterprise systems.
Captures, digitizes, and transmits video across enterprise networks, providing many of the benefits of IP 
video while using existing analog CCTV investments. Includes IP cameras; bandwidth-efficient video 
encoders to convert analog images to IP video for transmission over IP networks; and wireless devices 
that perform both video encoding and wireless IP transmission, facilitating video surveillance in areas too 
difficult or expensive to wire.
Analyzes video content to automatically detect anomalies and activities of interest, such as perimeter 
intrusion, unattended objects, camera tampering, and vehicles moving in the wrong direction. Also 
includes industry-specific analytics applications focused on the behavior of people in retail and other 
environments.
Performs networked digital video recording utilizing secure, embedded operating systems and market-
specific data integrations for applications that require local storage, as well as remote networking.

Our Video Intelligence Solutions are deployed across a wide range of industries, including banking, retail, critical infrastructure, 
government, corporate campuses, education, airports, seaports, public transportation, and homeland security. Our video solutions 
include certain video analytics and data integrations specifically optimized for these industries. For example, our public transportation 
application includes global positioning system (“GPS”) integrations, our retail application includes point of sale integrations and retail 
traffic analytics, our banking application includes automated teller machine (“ATM”) integrations, and our critical infrastructure 
application includes video analytics for detecting suspicious events and command and control integrations.  

- 8 -

                                   
   
 
   
 
 
 
 
 
The Communications Intelligence and Investigative Solutions Segment  

We are a leading provider of Communications Intelligence and Investigative Solutions that help law enforcement, national security, 
intelligence, and other government agencies effectively detect, investigate, and neutralize criminal and terrorist threats. Our solutions 
are designed to handle massive amounts of unstructured and structured information from different sources, quickly make sense of 
complex scenarios, and generate evidence and intelligence. Our portfolio includes solutions for communications interception, service 
provider compliance, mobile location tracking, fusion and data management, financial crime investigation, web intelligence, 
integrated video monitoring, and tactical communications intelligence. These solutions can be deployed stand-alone or collectively, as 
part of a large-scale system to address the needs of large government agencies that require advanced, comprehensive solutions.  

The Communications Intelligence and Investigative Solutions Market and Trends  

We believe that terrorism, criminal activities, including financial fraud and drug trafficking, and other security threats, combined with 
an expanding range of communication and information media, are driving demand for innovative security solutions that collect, 
integrate, and analyze information from voice, video, and data communications, as well as from other sources, such as private and 
public databases. We believe the key trends driving demand for our Communications Intelligence and Investigative Solutions are:  

Increasing Complexity of Communications Networks and Growing Network Traffic  

Law enforcement and certain other government agencies are typically given the authority to intercept communication transmissions to 
and from specified targets for the purpose of generating evidence. National security and intelligence agencies intercept 
communications, often in massive volumes, for the purpose of generating intelligence and supporting investigations. We believe that 
these agencies are seeking technically advanced solutions to help them to keep pace with increasingly complex communications 
networks and the growing amount of network traffic.  

Growing Demand for Advanced Intelligence and Investigative Solutions  

Investigations related to criminal and terrorist networks, drugs, financial crimes, and other illegal activities are highly complex and 
often involve collecting and analyzing information from multiple sources. We believe that law enforcement, national security, 
intelligence, and other government agencies are seeking advanced solutions that enable them to integrate and analyze information 
from multiple sources and collaborate more efficiently with various other agencies in order to unearth suspicious activity, optimize 
investigative workflows, and make investigations more effective.  

- 9 -

  
   
Legal and Regulatory Compliance Requirements  

In many countries, communications service providers are mandated by government regulation to satisfy certain technical requirements 
for delivering communication content and data to law enforcement and government authorities. For example, in the United States, 
requirements have been established under the Communications Assistance for Law Enforcement Act (“CALEA”). In Europe, similar 
requirements have been adopted by the European Telecommunications Standards Institute (“ETSI”). In addition, many law 
enforcement and government agencies around the world are mandated to ensure compliance of laws and regulations related to criminal 
activities, such as financial crime. We believe these laws and regulations are creating demand for our Communications Intelligence 
and Investigative Solutions.  

Our Communications Intelligence and Investigative Solutions Portfolio  

We are a leader in the market for communications intelligence and investigative solutions, which are marketed under the 
RELIANT™, VANTAGE®, STAR-GATE™, X-TRACT®, and ENGAGE™ brand names. The following table summarizes our 
portfolio of Communications Intelligence and Investigative solutions.  

Solution
Communications 
Interception  

Communications Service 
Provider Compliance  

Mobile Location Tracking 

Fusion and Investigation 
Management  

Financial Crime 
Investigation  

Description

Enables the interception, monitoring, and analysis of information collected from a wide range of 
communications networks, including fixed and mobile networks, IP networks, and the Internet. Includes 
lawful interception solutions designed to intercept specific target communications pursuant to legal 
warrants and mass interception solutions for investigating and proactively addressing criminal and 
terrorist threats.
Provides communication service providers with the ability to collect and deliver to government agencies 
specific call-related information in compliance with CALEA, ETSI, and other compliance regulations and 
standards. Includes a scalable warrant and subpoena management system for efficient, cost-effective 
administration of legal warrants across multiple networks and sites.
Tracks the location of mobile network devices for intelligence and evidence gathering, with analytics and 
workflow designed to support investigative activities. Provides real-time tracking of multiple targets, real-
time alerts, and investigative capabilities, such as geospatial fencing and events correlation.
Fuses data gathered from multiple database sources, with link analysis, adaptable investigative workflow, 
and analytics to improve investigation efficiency and productivity. Supports complex investigations that 
require expertise across various domains, involve multiple government agencies, and require significant 
resources and time.
Helps law enforcement and government financial regulatory agencies investigate financial fraud, money 
laundering, and other financial crimes, as well as drug- and terror-related cases.

- 10 -

                                   
   
 
   
 
 
 
 
 
 
Solution
Web Intelligence  

Integrated Video 
Monitoring  

Tactical Communications 
Intelligence  

Customer Services  

Description

Increases the productivity and efficiency of investigations in which the Internet is the prime source of 
information. Features advanced data collection, text analysis, data enrichment, advanced analytics, and a 
clearly defined investigative workflow on a scalable platform.
Enables the scalable collection, storage, and analysis of video captured by surveillance systems and its 
integration with other sources of information, such as intercepted communications or location tracking 
data.
Provides portable communications interception and location tracking capabilities for local use or 
integration with centralized monitoring systems, to support tactical field operations.

We offer a range of customer services, including implementation, training, consulting, and maintenance, to help our customers 
maximize their return on investment in our solutions.  

Implementation, Training and Consulting  

Our solutions are implemented by our service organizations, authorized partners, resellers, or customers. Our implementation services 
include project management, system installation, and commissioning, including integrating our applications with our customers’ 
environments and third-party solutions. Our training programs are designed to enable our customers to effectively utilize our solutions 
and to certify our partners to sell, install, and support our solutions. Customer and partner training are provided at the customer site, at 
our training centers around the world, or remotely through webinars. Our consulting services are designed to enable our customers to 
maximize the value of our solutions in their own environments.  

Maintenance Support  

We offer a range of customer maintenance support programs to our customers and partners, including phone, Web, and email access 
to technical personnel up to 24 hours a day, 7 days a week. Our support programs are designed to ensure long-term, successful use of 
our solutions. We believe that customer support is critical to retaining and expanding our customer base. Our Workforce Optimization 
solutions are sold with a warranty of generally one year for hardware and 90 days for software. Our Video Intelligence solutions and 
Communications Intelligence solutions are sold with warranties that typically range from 90 days to 3 years, and in some cases longer. 
In addition, customers are typically provided the option to purchase maintenance plans that provide a range of services, such as 
telephone support, advanced replacement upgrades, and on-site repair or replacement. Currently, the majority of our maintenance 
revenue is related to our Workforce Optimization solutions.  

- 11 -

                                   
   
 
   
 
 
 
 
Direct and Indirect Sales  

We sell our solutions through our direct sales teams and indirect channels, including distributors, systems integrators, value-added 
resellers (“VAR”), and original equipment manufacturers (“OEM”) partners.  

Each of our solutions is sold by trained, dedicated, regionally organized direct and indirect sales teams. Our direct sales teams are 
focused on large and mid-sized customers and, in many cases, co-sell with our other channels and sales agents. Our indirect sales 
teams are focused on developing and supporting relationships with our indirect channels, which provide us with broader market 
coverage, including access to their customer base, integration services, and presence in certain geographies and vertical markets. Our 
sales teams are supported by business consultants, solutions specialists, and pre-sales engineers who, during the sales process, 
determine customer requirements and develop technical responses to those requirements. While we sell directly and indirectly in all 
three of our segments, sales of our Video Intelligence solutions are primarily indirect, and sales of our Communications Intelligence 
solutions are primarily direct.  

Customers  

Our solutions are currently used by more than 10,000 organizations in over 150 countries. In the year ended January 31, 2008, we 
derived approximately 49%, 28%, and 23% of our revenue from the sales of our Workforce Optimization solutions, Video Intelligence 
solutions, and Communications Intelligence solutions, respectively. In the year ended January 31, 2007, we derived approximately 
34%, 33%, and 33% of our revenue from the sales of our Workforce Optimization solutions, Video Intelligence solutions, and 
Communications Intelligence solutions, respectively. In the year ended January 31, 2006, we derived approximately 25%, 37%, and 
38% of our revenue from the sales of our Enterprise Workforce Optimization solutions, Video Intelligence solutions, and 
Communications Intelligence solutions, respectively.  

In the year ended January 31, 2008, we derived approximately 52%, 33%, and 15% of our revenue from sales to end users in the 
Americas; Europe, the Middle East, and Africa (“EMEA”); and the Asia Pacific Region (“APAC”), respectively. In the year ended 
January 31, 2007, we derived approximately 48%, 31%, and 21% of our revenue from sales to end users in the Americas, EMEA, and 
APAC, respectively. In the year ended January 31, 2006, we derived approximately 51%, 33%, and 16% of our revenue from sales to 
end users in the Americas, EMEA, and APAC, respectively.  

- 12 -

                                   
   
None of our customers, including system integrators, VARs, various local, regional, and national governments worldwide, and OEM 
partners, individually accounted for more than 10% of our consolidated revenue in the years ended January 31, 2008, 2007, or 2006. 
Additionally, while none of our operating segments is dependent on a single or small number of customers, in some years, we have 
entered into contracts with customers in our Video Intelligence segment or our Communications Intelligence segment the loss of 
which could have a material adverse effect on the segment. See Note 18, “Segment, Geographic, and Significant Customer 
Information” to the consolidated financial statements included in Item 15. Some of the customer engagements on which we work 
require us to have the necessary security credentials or to participate in the project through an approved legal entity. For a more 
detailed discussion of the risks associated with our government customers, see “Risk Factors — We are dependent on contracts with 
governments around the world for a significant portion of our revenue. These contracts expose us to additional business risks and 
compliance obligations” under Item 1A and “Risk Factors — U.S. and foreign governments could refuse to buy our Communications 
Intelligence solutions or could deactivate our security clearances in their countries thereby restricting or eliminating our ability to sell 
these solutions in those countries and perhaps other countries influenced by such a decision” under Item 1A.  

Research and Development  

We continue to enhance the features and performance of our existing solutions and to introduce new solutions through extensive 
research and development activities, including the development of new solutions, the addition of capabilities to existing solutions, 
quality assurance, and advanced technical support for our customer services organization. In certain instances, we customize our 
products to meet the particular requirements of our customers. Research and development is performed primarily in the United States, 
United Kingdom, and Israel for our Workforce Optimization segment; primarily in the United States, Canada, and Israel for our Video 
Intelligence segment; and primarily in Israel, with separate and independent research and development activities in Germany, for our 
Communications Intelligence segment.  

We believe that our future success depends on a number of factors, which include our ability to:  

•

•

•

•

  identify and respond to emerging technological trends in our target markets;

  develop and maintain competitive solutions that meet our customers’ changing needs;

  enhance our existing products by adding features and functionality to meet specific customer needs or differentiate our 

products from those of our competitors; and

  attract, recruit, and retain highly skilled and experienced employees.

To support these efforts, we make significant investments in research and development every year. In the years ended January 31, 
2008, 2007, and 2006, we spent approximately $87.7 million, $53.0 million, and $34.9 million, respectively, on research and 
development, net. We allocate our research and development resources in response to market research and customer demand for 
additional features and solutions. Our development strategy involves rolling out initial releases of our products and adding features 
over time. We incorporate product feedback received from our customers into our product development process. While the majority of 
our products are developed internally, in some cases, we also acquire or license technologies, products, and applications from third 
parties based on timing and cost considerations.  

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As noted above, a significant portion of our research and development operations is located outside the United States. Historically, we 
have also derived substantial benefits from participation in certain government-sponsored programs, including the Office of the Chief 
Scientist (“OCS”) of Israel and certain research and development programs in Canada, for the support of research and development 
activities conducted in those countries. The Israeli law under which these OCS grants are made limits our ability to manufacture 
products, or transfer technologies, developed using these grants outside of Israel without permission from the OCS. See “Risk Factors 
- Research and development and tax benefits we receive in Israel may be reduced or eliminated in the future and our receipt of these 
benefits subjects us to certain restrictions” and “Risk Factors - Because we have significant foreign operations, we are subject to 
geopolitical and other risks that could materially adversely affect our business” under Item 1A for a discussion of these and other risks 
associated with our foreign operations.  

Manufacturing and Suppliers  

Our manufacturing and assembly operations are performed in our United States and Israeli facilities for our Workforce Optimization 
solutions; in our United States, Israeli and Canadian facilities for our Video Intelligence Solutions; and in our German and Israeli 
facilities for our Communications Intelligence and Investigative Solutions. These operations consist of installing our software on 
externally purchased hardware components, final assembly, and testing, which involves the application of extensive quality control 
procedures to materials, components, subassemblies, and systems. We also manufacture certain hardware units and perform system 
integration functions prior to shipping turnkey solutions to our customers. We rely on several unaffiliated subcontractors for the 
supply of specific proprietary components and assemblies that are incorporated in our products, as well as for certain operations 
activities that we outsource. Although we have occasionally experienced delays and shortages in the supply of proprietary components 
in the past, we have, to date, been able to obtain adequate supplies of all components in a timely manner from alternative sources, 
when necessary. See “Risk Factors — For certain products and components, we rely on a limited number of suppliers and 
manufacturers and we may not be able to obtain substitute suppliers or manufacturers on terms that are as favorable as those we have 
now or at all if these relationships are interrupted” under Item 1A for a discussion of risks associated with our manufacturing 
operations and suppliers.  

Employees  

As of January 31, 2010, we employed approximately 2,500 people, including part-time employees and certain contractors. 
Approximately 46%, 38%, 10%, and 6% of our employees are located in the Americas, Israel, Europe, and APAC, respectively.  

We consider our relationship with our employees to be good and a critical factor in our success. Our employees in the United States 
are not covered by any collective bargaining agreements. In some cases, our employees outside the United States are automatically 
subject to certain protections negotiated by organized labor in those countries directly with the government or are automatically 
entitled to severance or other benefits mandated under local laws. For example, while we are not a party to any collective bargaining 
or other agreement with any labor organization in Israel, certain provisions of the collective bargaining agreements between the 
Histadrut (General Federation of Labor in Israel) and the Coordinating Bureau of Economic Organizations (including the 
Manufacturers’ Association of Israel) are applicable to our Israeli employees by virtue of an expansion order of the Israeli Ministry of 
Industry, Trade and Labor.  

- 14 -

                                   
   
Intellectual Property Rights  

General  

Our success depends to a significant degree on the legal protection of our software and other proprietary technology. We rely on a 
combination of patent, trade secret, copyright, and trademark laws and confidentiality and non-disclosure agreements with employees 
and third parties to establish and protect our proprietary rights.  

Patents  

As of February 28, 2010, we had more than 460 patents and patent applications worldwide. We have accumulated a significant 
amount of proprietary know-how and expertise in developing analytics solutions for enterprise workforce optimization and security 
intelligence products. We regularly review new areas of technology related to our businesses to determine whether they are patentable. 

Licenses  

Our licenses are designed to prohibit unauthorized use, copying, and disclosure of our software technology. When we license our 
software to customers, we require license agreements containing restrictions and confidentiality terms customary in the industry in 
order to protect our proprietary rights in the software. These agreements generally warrant that the software and propriety hardware 
will materially comply with written documentation and assert that we own or have sufficient rights in the software we distribute and 
have not violated the intellectual property rights of others. We license our products in a format that does not permit users to change the 
software code.  

We license certain software, technology, and related rights for use in the manufacture and marketing of our products and pay royalties 
to third parties under such licenses and other agreements. We believe that our rights under such licenses and other agreements are 
sufficient for the manufacture and marketing of our products and, in the case of licenses, extend for periods at least equal to the 
estimated useful lives of the related technology and know-how.  

Trademarks and Service Marks  

We use various trademarks and service marks to protect the marks used in our business. We also claim common law protections for 
other marks we use in our business. Competitors and other companies could adopt similar marks or try to prevent us from using our 
marks, consequently impeding our ability to build brand identity and possibly leading to customer confusion. See “Risk Factors — 
Our intellectual property may not be adequately protected” under Item 1A for a more detailed discussion regarding the risks associated 
with the protection of our intellectual property.  

- 15 -

                                   
   
Competition  

We face strong competition in all of our markets, and we expect that competition will persist and intensify. In our Workforce 
Optimization segment, our competitors are Aspect Software, Inc., Autonomy Corp., Genesys Telecommunications, NICE Systems Ltd 
(“NICE”), and many smaller companies, which can vary across regions. In our Video Intelligence segment, our competitors include 
Dedicated Microcomputer Limited, Genetec Inc., March Networks Corporation, Milestone Systems A/S, NICE, and Pelco, Inc. (a 
division of Schneider Electric Limited); divisions of larger companies, including Bosch Security Systems, Cisco Systems, Inc., 
General Electric Company (which announced in November 2009 its intent to sell its fire-detection and security business to United 
Technologies Corp.), Honeywell International Inc., and many smaller companies, which can vary across regions. In our 
Communications Intelligence segment, our primary competitors are Aqsacom Inc., ETI, JSI Telecom, NICE, Pen-Link, Ltd., RCS 
S.R.L. a subsidiary of URMET S.p.A., Trovicor, SS8 Networks, Inc., Ultimaco (a division of Sophos, Plc), and many smaller 
companies, which can vary across regions. Some of our competitors have superior brand recognition and greater financial resources 
than we do, which may enable them to increase their market share at our expense. Furthermore, we expect that competition will 
increase as other established and emerging companies enter IP markets and as new products, services, and technologies are 
introduced.  

In each of our operating segments, we believe we compete principally on the basis of:  

•

•

•

•

•

•

  product performance and functionality;

  product quality and reliability;

  breadth of product portfolio and interoperability;

  global presence and high-quality customer service and support;

  specific industry knowledge, vision, and experience; and

  price.

We believe that our success depends primarily on our ability to provide technologically advanced and cost-effective solutions and 
services. We expect that competition will increase as other established and emerging companies enter our market and as new products, 
services, and technologies are introduced. In recent years, there has also been significant consolidation among our competitors, which 
has improved the competitive position of several of these companies and enabled new competitors to emerge in all of our markets. See 
“Risk Factors — Intense competition in our markets and competitors with greater resources than us may limit our market share, 
profitability, and growth” under Item 1A for a more detailed discussion of the competitive risks we face.  

- 16 -  

                                   
   
 
 
 
 
 
 
Export Regulations  

We and our subsidiaries are subject to applicable export control regulations in countries from which we export goods and services, 
including the United States and Israel. These controls may apply by virtue of the country in which the products are located or by virtue 
of the origin of the content contained in the products. If the controls of a particular country apply, the level of control generally 
depends on the nature of the goods and services in question. For example, our Communications Intelligence solutions tend to be more 
highly controlled than our Workforce Optimization solutions. Certain countries, including the United States and Israel, have also 
imposed controls on products that contain encryption functionality, which covers many of our products. Where controls apply, the 
export of our products generally requires an export license or authorization (either on a per-product or per-transaction basis) or that the 
transaction qualify for a license exception or the equivalent, and may also be subject to corresponding reporting requirements.  

Recent Developments  

The following summarizes significant developments at Verint since October 31, 2005 (the date of our last periodic report), beyond our 
internal investigation, restatement, and audit-related items discussed in “Management’s Discussion and Analysis of Financial 
Condition and Results of Operations — Investigation and Restatement” under Item 7 and elsewhere in this report.  

Mergers and Acquisitions; Financings  

On January 9, 2006, we acquired the networked video security business of Hong Kong-based MultiVision Intelligent Surveillance 
Limited (“MultiVision”) as part of our plan to expand the footprint of our video business in the APAC region. We paid approximately 
$48.9 million in cash for MultiVision.  

On February 6, 2006, we acquired all of the outstanding shares of CM Insight Limited (“CM Insight”), a U.K.-based, privately held 
customer management solution provider that helps enterprises enhance their customer experience and improve the quality and 
performance of their contact center operations. We paid approximately $6.6 million in cash for CM Insight. In addition, the selling 
shareholders of CM Insight were entitled to receive earn-out payments over two years based on certain performance targets. For the 
12-month period ended February 6, 2007, the selling shareholders of CM Insight earned the maximum earn-out payment available for 
such period of £2.0 million, or approximately $3.9 million at then-current exchange rates. As the applicable performance targets for 
the 12-month period ended February 6, 2008 were not achieved, no earn-out payments were made for such period.  

On July 14, 2006, we acquired all of the outstanding shares of Mercom Systems Inc. (“Mercom”), a privately held provider of 
interaction recording and performance evaluation solutions for small-to-midsize contact centers and public safety centers. The 
purchase price consisted of $35.0 million in cash at closing, $0.7 million of direct transaction costs, and potential additional cash earn-
out payments. As of January 31, 2008, the end of the earn-out period, the former shareholders had earned and been paid approximately 
$3.7 million of the potential earn-out.  

- 17 -  

                                   
   
On February 1, 2007, we completed the acquisition of ViewLinks Euclipse Ltd., an Israeli-based, privately-held provider of data 
mining and link analysis software solutions. The aggregate purchase price was $7.4 million in cash.  

On May 25, 2007, we completed the acquisition of Witness. Under the terms of the merger agreement, each outstanding share of 
Witness common stock was converted into the right to receive $27.50 in cash, less applicable withholding taxes, if any. In addition, 
upon consummation of the merger, outstanding vested options to purchase Witness common stock were converted into a right to 
receive a cash payment, and unvested options to purchase Witness common stock were assumed by us and converted into options to 
purchase our common stock. The aggregate merger consideration paid to consummate the transaction, including the fair value of 
Witness stock options exchanged for Verint options, was approximately $944.3 million, net of cash acquired, $650.0 million of which 
was financed by proceeds of a term loan and a new credit agreement entered into by us in connection with the transaction, and 
$293.0 million of which was financed with proceeds from the issuance of our preferred stock to Comverse and from available cash 
balances.  

On February 4, 2010, our wholly-owned subsidiary, Verint Americas Inc., acquired all of the outstanding shares of Iontas Limited 
(“Iontas”), a privately held provider of desktop analytics solutions. Prior to this acquisition, we licensed certain technology from 
Iontas, whose solutions measure application usage and analyze workflows to help improve staff performance in contact center, branch 
and back-office operations environments. We acquired Iontas for approximately $15.2 million in cash (net of cash acquired) and 
potential additional earn-out payments of up to $3.8 million, tied to certain targets being achieved over the next two years. The initial 
purchase price allocation for this acquisition is not yet available, as we have not completed the appraisals necessary to assess the fair 
values of the tangible and identified intangible assets acquired and liabilities assumed, the assets and liabilities arising from 
contingencies (if any), and the amount of goodwill to be recognized as of the acquisition date.  

For the years ended January 31, 2007 and 2008, we recorded non-cash impairment charges related to certain of these acquisitions. For 
more information regarding these impairment charges, see Note 6, “Intangible Assets and Goodwill” to the consolidated financial 
statements included in Item 15. For more information about the integration risks associated with the foregoing acquisitions and the 
requirements of our credit facility, see “Risk Factors — We have incurred significant indebtedness as a result of the acquisition of 
Witness, which makes us highly leveraged, subjects us to restrictive covenants, and could adversely affect our operations” under 
Item 1A and “Risk Factors — Our business could be materially adversely affected as a result of the risks associated with acquisitions 
and investments” under Item 1A.  

OCS Royalty Settlement  

On July 31, 2006, we entered into a settlement agreement with the OCS, pursuant to which we exited a royalty-bearing program and 
the OCS agreed to accept a lump sum payment of approximately $36.0 million. Prior to the settlement, we had accrued approximately 
$16.8 million of royalties and related interest due under the original terms of the program through charges to cost of revenue in the 
corresponding periods of the related revenue, net of previous royalty payments. We recorded a charge of approximately $19.2 million 
to cost of revenue in the second quarter of the year ended January 31, 2007 for the remaining amount of the lump sum settlement in 
excess of amounts previously accrued under the program. Payments agreed to under the OCS settlement were completed immediately 
following the execution of the settlement agreement. Beginning in calendar year 2006, we entered into a new program with the OCS 
under which we are no longer required to pay royalties to the OCS.  

Settlement with NICE  

On August 1, 2008, we reached a settlement agreement with NICE to resolve all then-outstanding patent litigations between NICE and 
its subsidiaries and Witness. These litigations resulted from a 2004 suit filed by one of NICE’s subsidiaries against Witness alleging 
that certain Witness products infringed a number of VoIP call recording patents held by NICE. Following the filing of this initial 
lawsuit, Witness filed two patent infringement suits against NICE alleging infringement of certain screen capture and speech analytics 
patents, and NICE filed a second suit against Witness alleging violation of additional call recording patents.  

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Following a January 2008 trial, a jury in the second suit filed by NICE was unable to reach a verdict, resulting in a mistrial. On 
May 16, 2008, a jury in the speech analytics case filed by Witness returned a verdict in our favor and against NICE on the claims of 
infringement and awarded us $3.3 million in damages; however, this award was superseded by the terms of the settlement agreement 
disclosed above. On May 23, 2008, the court in the initial VoIP suit filed by NICE found in our favor and against NICE on the claims 
of infringement.  

Wells Notices  

On April 9, 2008, as we previously reported, we received a “Wells Notice” from the staff of the SEC arising from the staff’s 
investigation of our past stock option grant practices and certain unrelated accounting matters. These accounting matters were also the 
subject of our internal investigation. On March 3, 2010, the SEC filed a settled enforcement action against us in the United States 
District Court for the Eastern District of New York relating to certain of our accounting reserve practices. Without admitting or 
denying the allegations in the SEC’s Complaint, we consented to the issuance of a Final Judgment permanently enjoining us from 
violating Section 17(a) of the Securities Act, Sections 13(a), 13(b)(2)(A) and 13(b)(2)(B) of the Exchange Act and Rules 13a-1 and 
13a-13 thereunder. The settled SEC action did not require us to pay any monetary penalty and sought no relief beyond the entry of a 
permanent injunction. The SEC’s related press release noted that, in accepting the settlement offer, the SEC considered our 
remediation and cooperation in the SEC’s investigation. The settlement was approved by the United States District Court for the 
Eastern District of New York on March 9, 2010.  

On December 23, 2009, as we previously reported, we received an additional “Wells Notice” from the staff of the SEC relating to our 
failure to timely file our periodic reports under the Exchange Act. On March 3, 2010, the SEC issued an OIP pursuant to Section 12(j) 
of the Exchange Act to suspend or revoke the registration of our common stock because of our failure to file an annual report on either 
Form 10-K or Form 10-KSB since April 25, 2005 or quarterly reports on either Form 10-Q or Form 10-QSB since December 12, 
2005. An Administrative Law Judge will consider the evidence in the Section 12(j) proceeding and has been directed in the OIP to 
issue an initial decision within 120 days of service of the OIP. We are currently evaluating the Section 12(j) OIP, including available 
procedural remedies and intend to defend against the possible suspension or revocation of the registration of our common stock.  

Item 1a. Risk Factors  

Many of the factors that affect our business and operations involve risks and uncertainties. The factors described below are risks that 
could materially harm our business, financial condition, and results of operations. These are not all the risks we face and other factors 
currently considered immaterial or unknown to us may have a material adverse impact on our future operations.  

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Risks Related to Our Internal Investigation, Restatement, Internal Controls, and Ownership  

Following the filing of this report, we will remain delayed in our SEC reporting obligations, we cannot assure you when we 
will complete our remaining SEC filings for periods subsequent to those included in this report, and we are likely to continue 
to face challenges until we complete these filings and re-list our common stock.  

Although our internal investigation, revenue recognition review, and related restatement of our financial statements have been 
completed as discussed under “Explanatory Note”, we continue to face challenges with regard to completing our remaining SEC 
filings for periods subsequent to those included in this report. We remain delayed with our SEC reporting obligations as of the filing 
date of this report and we cannot assure you that we will be able to complete our remaining filings for periods subsequent to those 
included in this report prior to the conclusion of the SEC administrative proceeding to suspend or revoke the registration of our 
common stock described below. Until we complete these remaining filings, we expect to continue to face many of the risks and 
challenges we have experienced during our extended filing delay period, including:  

•

•

•

•

•

•

•

  risk associated with the SEC’s initiation of an administrative proceeding on March 3, 2010 to suspend or revoke the 

registration of our common stock under the Exchange Act due to our previous failure to file an annual report on either Form 
10-K or Form 10-KSB since April 25, 2005 or quarterly reports on either Form 10-Q or Form 10-QSB since December 12, 
2005;

  continued risk in maintaining compliance with the covenants and other requirements of our credit agreement, which, among 
other things, makes it an event of default if we do not provide audited financial statements for the year ended January 31, 
2010 to our lenders on or before May 31, 2010;

  continued concern on the part of customers, partners, investors, and employees about our financial condition and extended 

filing delay status, including potential loss of business opportunities;

  additional significant time and expense required to complete our remaining filings and the process of seeking the re-listing 
of our common stock on NASDAQ or another national securities exchange beyond the very significant time and expense 
we have already incurred in connection with our internal investigation, restatement, and audits to date;

  continued distraction of our senior management team and our board of directors as we work to complete our remaining 

filings and seek to re-list our common stock;

  limitations on our ability to raise capital and make acquisitions; and

  general reputational harm as a result of the foregoing.

- 20 -  

                                   
   
 
 
 
 
 
 
 
Even if we complete our remaining filings for periods subsequent to those included in this report and our common stock is re-listed on 
NASDAQ or another national securities exchange, we cannot assure you that all of the risks and challenges described above will be 
eliminated. For example, we cannot assure you that lost business opportunities can be recaptured or that general reputational harm will 
not persist. If we are unable to complete our remaining filings prior to the conclusion of the SEC administrative proceeding to suspend 
or revoke the registration of our common stock described below, are unable to re-list our common stock, or if one or more of the 
foregoing risks or challenges persist even after we have done so, our business, results of operations, and financial condition are likely 
to be materially and adversely affected.  

We have identified various material weaknesses in our internal control over financial reporting which have materially 
adversely affected our ability to timely and accurately report our results of operations and financial condition. These material 
weaknesses may not have been fully remediated as of the filing date of this report and we cannot assure you that other 
material weaknesses will not be identified in the future.  

As a result of the circumstances which gave rise to our internal investigation, restatement, and revenue recognition review discussed 
under “Explanatory Note”, our Chief Executive Officer and Chief Financial Officer have concluded that, as of January 31, 2008, we 
had material weaknesses in our internal controls over financial reporting and that, as a result, our disclosure controls and procedures 
and our internal controls over financial reporting were not effective at such date. A material weakness is a deficiency, or combination 
of deficiencies, in internal control over financial reporting that creates a reasonable possibility that a material misstatement of our 
annual or interim consolidated financial statements will not be prevented or detected on a timely basis.  

In addition, we believe that we continued to have material weaknesses in our internal control over financial reporting subsequent to 
January 31, 2008 and that many, if not all, of the material weaknesses identified at January 31, 2008 remained material weaknesses as 
of January 31, 2009 (for which our assessment has not been completed as of the filing date of this report) and possibly subsequent to 
that date. See “Controls and Procedures” under Item 9A for a detailed discussion of the material weaknesses identified as of 
January 31, 2008, possible material weaknesses as of subsequent periods, and related remediation activities. Although we have 
implemented remedial measures to address all of the identified material weaknesses, our assessment of the impact of these measures 
has not been completed as of the filing date of this report and we cannot assure you that these measures are adequate. Moreover, we 
cannot assure you that additional material weaknesses in our internal control over financial reporting will not arise or be identified in 
the future.  

As a result, we must continue our remediation activities and must also continue to improve our operational, information technology, 
and financial systems, infrastructure, procedures, and controls, as well as continue to expand, train, retain, and manage our employee 
base. Any failure to do so, or any difficulties we encounter during implementation, could result in additional material weaknesses or in 
material misstatements in our financial statements. These misstatements could result in a future restatement of our financial 
statements, could cause us to fail to meet our reporting obligations, or could cause investors to lose confidence in our reported 
financial information, leading to a decline in our stock price.  

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The extraordinary processes underlying the preparation of the financial statements contained in this report may not have been 
adequate and our financial statements remain subject to the risk of future restatement. 

The completion of our audits for the years ended January 31, 2008, 2007, and 2006, the restatement of our financial results for the 
years ended January 31, 2005 and 2004, and the revenue recognition review undertaken in connection therewith, involved many 
months of review and analysis, including highly technical analyses of our contracts and business practices, equity-based compensation 
instruments, tax accounting, and the proper application of SOP 97-2, SOP 81-1, and other accounting rules and pronouncements. The 
completion of our financial statement audits also followed the completion of an extremely detailed forensic audit as part of our 
internal investigation. Given the complexity and scope of these exercises, and notwithstanding the very extensive time, effort, and 
expense that went into them, we cannot assure you that these extraordinary processes were adequate or that additional accounting 
errors will not come to light in the future in these or other areas.  

In addition, the relevant accounting rules and pronouncements that were the focus of our restatement and extended audit are subject to 
ongoing interpretation by the Financial Accounting Standards Board (“FASB”), the AICPA, the SEC, and various bodies formed to 
promulgate and interpret appropriate accounting principles. Further, the accounting profession continues to assess these accounting 
rules and pronouncements with the objective of providing additional guidance on potential interpretations. As a result, ongoing 
interpretations of these rules and pronouncements could drive unanticipated changes in our accounting practices or financial reporting. 
We cannot assure you that such unanticipated changes will not arise or that if they do arise that we will be able to timely adapt to them 
or that we will not experience future reporting delays.  

If additional accounting errors come to light in areas reviewed as part of our extraordinary processes or otherwise, or if ongoing 
interpretations of applicable accounting rules and pronouncements result in unanticipated changes in our accounting practices or 
financial reporting, future restatements of our financial statements may be required.  

We cannot assure you that our regular financial statement preparation and reporting processes are or will be adequate or that 
future restatements will not be required.  

As discussed in the preceding risk factor, the processes underlying the preparation of the financial statements contained in this report 
were extraordinary. While we expect to continue to rely on these extraordinary processes for a period of time, during the year ending 
January 31, 2011, we expect to increasingly rely on our regular financial statement preparation and reporting processes.  

- 22 -

                                   
   
While we have significantly changed and enhanced these regular processes (as described elsewhere in this report), as of the filing date 
of this report, we cannot assure you that previously identified material weaknesses have been fully remediated and we continue to:  

•

•

•

•

•

  make changes to our finance organization;

  adopt new accounting and reporting processes and procedures;

  enhance our revenue recognition and other existing accounting policies and procedures;

  introduce new or enhanced accounting systems and processes; and

  improve our internal controls over financial reporting.

Many of these changes and enhancements to our regular processes are ongoing as of the filing date of this report and we continue to 
assimilate the complex and pervasive changes we have already made. We cannot assure you that the changes and enhancements made 
to date, or those that are still in process, are adequate, will operate as expected, or will be completed in a timely fashion (if still in 
process). As a result, we cannot assure you that we will not discover additional errors, that future financial reports will not contain 
material misstatements or omissions, that future restatements will not be required, that we will be able to timely complete our 
remaining SEC filings for periods subsequent to this report, or that we will be able to stay current with our reporting obligations in the 
future.  

We cannot assure you that our common stock will be re-listed, or that once re-listed, it will remain listed.  

As a result of the delay in filing our periodic reports with the SEC, we were unable to comply with the listing standards of NASDAQ 
and our common stock was suspended from trading effective February 1, 2007 and formally de-listed effective June 4, 2007. We have 
applied to re-list our common stock with NASDAQ; however, there can be no assurance that we will be able to re-list our common 
stock in an expeditious manner or at all. Even if our common stock is re-listed, unless we are able to timely comply with our SEC 
reporting obligations in the future, our common stock may again be de-listed. If we cannot re-list our common stock or if it is de-listed 
again in the future, the price of our common stock will likely be adversely affected and there may be a decrease in the liquidity of our 
common stock.  

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The circumstances which gave rise to our extended filing delay and restatement continue to create the risk of litigation against 
us, which could be expensive and could damage our business.  

Although Comverse and its affiliates have been named in a number of class action or shareholder derivative lawsuits relating to 
Comverse’s internal investigation and restatement, no such actions relating to our investigation, restatement, or extended filing delay 
have been brought against us to date. However, companies that have undertaken internal reviews and investigations or restatements 
face greater risk of litigation or other actions and there can be no assurance that such a suit or action relating to our internal 
investigation, restatement, or extended filing delay will not be initiated against us or our current or former officers, directors, or other 
personnel in the future. In addition, we have in the past and may in the future become subject to litigation or threatened litigation from 
current or former personnel as a result of our suspension of option exercises during our extended filing delay period, the expiration of 
equity awards during such period, or other employment-related matters relating to our internal investigation, restatement, or extended 
filing delay. Any such litigation or action may be time consuming and expensive, and may distract management from the conduct of 
our business. Any such litigation or action could have a material adverse effect on our business, financial condition, and results of 
operations, and may expose us to costly indemnification obligations to current or former officers, directors, or other personnel, 
regardless of the outcome of such matter.  

We were the subject of an SEC investigation relating to our reserve and stock option accounting practices, and are the subject 
of an SEC proceeding relating to our failure to timely file required SEC reports. These government inquiries or any future 
inquiries to which we may become subject could result in penalties and/or other remedies that could have a material adverse 
effect on our financial condition and results of operation.  

Comverse was the subject of an SEC investigation and resulting civil action regarding the improper backdating of stock options and 
other accounting practices, including the improper establishment, maintenance, and release of reserves, the reclassification of certain 
expenses, and the calculation of backlog of sales orders. On June 18, 2009, Comverse announced that it had reached a settlement with 
the SEC on these matters without admitting or denying the allegations of the SEC complaint. Three of Comverse’s former officers, 
each of whom previously served on our board of directors, have also been charged in civil and criminal actions by the SEC and the 
Department of Justice in connection with the circumstances surrounding the Comverse Special Committee investigation. Two of these 
three matters have been settled to date.  

On July 20, 2006, we announced that, in connection with the SEC investigation into Comverse’s past stock option grants which was in 
process at that time, we had received a letter requesting that we voluntarily provide to the SEC certain documents and information 
related to our own stock option grants and practices. We voluntarily responded to this request. On April 9, 2008, as we previously 
reported, we received a “Wells Notice” from the staff of the SEC arising from the staff’s investigation of our past stock option grant 
practices and certain unrelated accounting matters. These accounting matters were also the subject of our internal investigation. On 
March 3, 2010, the SEC filed a settled enforcement action against us in the United States District Court for the Eastern District of New 
York relating to certain of our accounting reserve practices. Without admitting or denying the allegations in the SEC’s Complaint, we 
consented to the issuance of a Final Judgment permanently enjoining us from violating Section 17(a) of the Securities Act, Sections 13
(a), 13(b)(2)(A) and 13(b)(2)(B) of the Exchange Act and Rules 13a-1 and 13a-13 thereunder. The settled SEC action did not require 
us to pay any monetary penalty and sought no relief beyond the entry of a permanent injunction. The SEC’s related press release noted 
that, in accepting the settlement offer, the SEC considered our remediation and cooperation in the SEC’s investigation. The settlement 
was approved by the United States District Court for the Eastern District of New York March 9, 2010.  

- 24 -

                                   
   
On December 23, 2009, as we previously reported, we received an additional “Wells Notice” from the staff of the SEC relating to our 
failure to timely file our periodic reports under the Exchange Act. On March 3, 2010, the SEC issued an OIP pursuant to Section 12(j) 
of the Exchange Act to suspend or revoke the registration of our common stock because of our failure to file an annual report on either 
Form 10-K or Form 10-KSB since April 25, 2005 or quarterly reports on either Form 10-Q or Form 10-QSB since December 12, 
2005. An Administrative Law Judge will consider the evidence in the Section 12(j) proceeding and has been directed in the OIP to 
issue an initial decision within 120 days of service of the OIP. We are currently evaluating the Section 12(j) OIP, including available 
procedural remedies and intend to defend against the possible suspension or revocation of the registration of our common stock. We 
cannot at this time predict the outcome of the Section 12(j) administrative proceedings or of any available appeals that may follow. 
Similarly, we cannot predict what, if any, impact the outcome of the administrative proceedings may have on our business. If a final 
order is issued by the SEC suspending or revoking the registration of our common stock, broker-dealers would be prevented from 
making a market in our common stock in the United States and from any further trading of our common stock on the Pink OTC 
Markets, Inc. (the “Pink Sheets”) or any other exchange, market, or board in the United States until, in the case of a suspension, the 
lifting of such suspension, and, in the case of a revocation, we file a new registration with the SEC under the Exchange Act and that 
registration is made effective.  

In addition, as a result of our acquisition of Witness, we are subject to an additional SEC inquiry relating to certain of Witness’ stock 
option grants. On October 27, 2006, Witness received notice from the SEC of an informal non-public inquiry relating to the stock 
option grant practices of Witness from February 1, 2000 through the date of the notice. On July 12, 2007, we received a copy of the 
Formal Order of Investigation from the SEC relating to substantially the same matter as the informal inquiry. We and Witness have 
fully cooperated, and intend to continue to fully cooperate, if called upon to do so, with the SEC regarding this matter. In addition, the 
U.S. Attorney’s Office for the Northern District of Georgia was given access to the documents and information provided by Witness 
to the SEC. While we have not heard from the SEC or the U.S. Attorney’s office on this matter since June 2008, we have no assurance 
that one or both will not further pursue the matter.  

We cannot predict the outcome of any of the foregoing unresolved proceedings or whether we will face additional government 
inquiries, investigations, or other actions related to these or other matters. An adverse ruling in any SEC enforcement action or other 
regulatory proceeding could impose upon us fines, penalties, or other remedies, including the suspension or revocation of the 
registration of our common stock as discussed above, which could have a material adverse effect on our results of operations and 
financial condition. Even if we are successful in defending against an SEC enforcement action or other regulatory proceeding, such an 
action or proceeding may be time consuming, expensive, and distracting from the conduct of our business and could have a material 
adverse effect on our business, financial condition, and results of operations. In the event of any such action or proceeding, we may 
also become subject to costly indemnification obligations to current or former officers, directors, or employees, which may or may not 
be covered by insurance.  

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We may not have sufficient insurance to cover our liability in any future litigation claims either due to coverage limits or as a 
result of insurance carriers seeking to deny coverage of such claims.  

We face a variety of litigation-related liability risks, including liability for indemnification of (and advancement of expenses to) 
current and former directors, officers, and employees under certain circumstances, pursuant to our certificate of incorporation, bylaws, 
other applicable agreements, and/or Delaware law.  

Prior to the announcement of the Comverse Special Committee investigation, our directors and officers were included in a director and 
officer liability insurance policy, which covered all directors and officers of Comverse and its subsidiaries, which policy remains the 
sole source of insurance in connection with the matters related to such investigation. The Comverse insurance coverage may not be 
adequate to cover any claims against us in connection with such matters and may not be available to us due to the exhaustion of the 
coverage limits by Comverse in connection with the claims already asserted against Comverse and its personnel.  

Following the announcement of the Comverse Special Committee investigation, we sought and obtained our own director and officer 
liability insurance policy for our directors and officers. We cannot assure you that the limits of our directors and officers liability 
insurance coverage will be sufficient to cover our potential exposure.  

In addition, the underwriters of our present coverage or our old shared coverage with Comverse may seek to avoid coverage in certain 
circumstances based upon the terms of the respective policies, in which case we would have to self-fund any indemnification amounts 
owed to our directors and officers and bear any other uninsured liabilities.  

If we do not have sufficient directors and officers insurance coverage under our present or historical insurance policies, or if our 
insurance underwriters are successful in avoiding coverage, our results of operations and financial condition could be materially 
adversely affected.  

- 26 -

                                   
   
We have been adversely affected as a result of being a consolidated, controlled subsidiary of Comverse and may continue to be 
adversely affected in the future.  

We have been adversely affected as a result of being a consolidated, controlled subsidiary of Comverse and may continue to be 
adversely affected in the future. These adverse effects arise in part, though not exclusively, from the Comverse Special Committee 
investigation. Under applicable accounting rules, we were required to record stock-based compensation expenses on our books for 
Comverse stock options granted to our employees while we were a wholly-owned subsidiary of Comverse which were found to have 
been improperly accounted for as part of the Comverse Special Committee investigation. Because we were dependent upon Comverse 
to provide us with the amount of these charges, we were forced to wait until the conclusion of the Comverse Special Committee 
investigation to record them, which was the initial reason we were not able to timely complete our required SEC filings. The 
subsequent expansion of the Comverse Special Committee investigation into other accounting issues further delayed our receipt of the 
required information. In addition, because of our previous inclusion in Comverse’s consolidated tax group and our related tax sharing 
agreement with Comverse, as further discussed below, we were also forced to wait for Comverse to substantially complete its analysis 
of certain tax information, including information related to the net operating loss allocated to us as of our May 2002 IPO, in order to 
complete the restatement of our historical financial statements, the preparation of our current financial statements and associated 
audits. In addition to our own internal investigation and revenue recognition review, these investigations and reviews have required 
significant time, expense, and management distraction, have contributed to a protracted delay in the completion of our SEC filings, 
and have caused significant concerns on the part of customers, partners, investors, and employees.  

Future delays at Comverse, if any, may again delay the completion of the preparation of our outstanding or future financial statements, 
associated audits and SEC filings, which could have an adverse effect on our business. In addition, if errors are discovered in the 
information provided to us by Comverse, we may be required to correct or restate our financial statements. In part because of the 
issues identified at Comverse and our relationship with Comverse, we have also been subject to enhanced scrutiny by third parties, 
including customers, prospects, suppliers, service providers, and regulatory authorities, all of which have adversely affected our 
business, and the cost, duration, and risks associated with our restatement and audits have increased.  

We may continue to be adversely affected by events at Comverse so long as we remain one of its majority-owned subsidiaries. In 
particular, Comverse’s strategic plans regarding its assets, including its ownership interest in our stock, may adversely affect our 
business.  

Our previous inclusion in Comverse’s consolidated tax group and our related tax sharing agreement with Comverse may 
expose us to additional tax liabilities.  

Prior to our IPO in May 2002, we were included in Comverse’s U.S. federal income tax return. Following our IPO, we began filing a 
separate U.S. federal income tax return for our own consolidated group; however, we remained party to a tax-sharing agreement with 
Comverse for prior periods. As a result, Comverse may unilaterally make decisions that could impact our liability for income taxes for 
periods prior to the IPO. Additionally, adjustments to the consolidated group’s tax liability for periods prior to our IPO could affect 
our NOLs from Comverse and cause us to incur additional tax liability in future periods. The foregoing could result from, among other 
things, any agreements between Comverse and the Internal Revenue Service relating to issues that could be raised upon examination 
or the filing of amended federal income tax returns by Comverse on our behalf.  

In addition, notwithstanding the terms of the tax sharing agreement, federal tax law provides that each member of a consolidated 
federal income tax group is jointly and severally liable for the group’s entire tax obligation; as a result, under certain circumstances, 
we could be liable for taxes of other members of the Comverse consolidated group if, for example, federal income tax assessments 
were not paid. Similar principles apply for certain combined state income tax return filings.  

- 27 -

                                   
   
Comverse can control our business and affairs, including our board of directors.  

Because Comverse currently holds approximately a 67% ownership position in us (assuming the conversion of all of our preferred 
stock into common stock), Comverse effectively controls the outcome of all matters submitted for stockholder action, including the 
approval of significant corporate transactions, such as financings, equity issuances, or mergers and acquisitions. Our preferred stock, 
all of which is held by Comverse, entitles it to further control over significant corporate transactions.  

By virtue of its majority ownership stake, Comverse also has the ability, acting alone, to remove existing directors and/or to elect new 
directors to our board of directors in order to fill vacancies. At present, Comverse has appointed individuals who are officers or 
executives of Comverse as six of our eleven directors. These directors have fiduciary duties to both us and Comverse and may become 
subject to conflicts of interest on certain matters where Comverse’s interest as majority stockholder may not be aligned with the 
interests of our minority stockholders. In addition, under the terms of the preferred stock, Comverse also has the right to appoint two 
additional directors to our board of directors under certain circumstances.  

As a consequence of Comverse’s control over the composition of our board of directors, Comverse can also exert a controlling 
influence on our management, direction and policies, including the ability to appoint and remove our officers or, subject to the terms 
of our credit agreement, declare and pay dividends.  

We may lose business opportunities to Comverse that might otherwise be available to us.  

In connection with our May 2002 IPO, we entered into a business opportunities agreement with Comverse that addresses certain 
potential conflicts of interest between Comverse and us. This agreement allocates between Comverse and us opportunities to pursue 
transactions or matters that, absent such allocation, could constitute corporate opportunities of both companies. In general, we are 
precluded under this agreement from pursuing opportunities offered to officers or employees of Comverse who may also be our 
directors, officers, or employees, unless Comverse fails to pursue these opportunities. As a result, we may lose valuable business 
opportunities to Comverse, which could have an adverse effect on our results of operations.  

As a result of the delay in completing our financial statements, we are currently unable to register securities with the SEC, 
which may adversely affect our ability to raise, and the cost of raising, future capital.  

As a result of the delay in completing our financial statements, we have been and remain unable to register securities for sale by us or 
for resale by other security holders, which has adversely affected our ability to raise capital. Additionally, following the filing of our 
Annual Report on Form 10-K for the year ended January 31, 2009 and our Quarterly Reports on Form 10-Q for each of the quarters 
ended April 30, 2009, July 31, 2009, and October 31, 2009, as discussed under “Explanatory Note”, we will remain ineligible to use 
Form S-3 to register securities until we have timely filed all periodic reports under the Exchange Act for at least 12 calendar months 
(or, in the event the registration of our common stock is revoked pursuant to the Section 12(j) proceeding discussed under 
“Explanatory Note”, until after we have timely filed all required reports for the 12 calendar months following the date on which we 
once again become subject to the SEC reporting requirements). In the meantime, we would need to use Form S-1 to register securities 
with the SEC for capital raising transactions or issue such securities in private placements, in either case, increasing the costs of 
raising capital during that period.  

- 28 -

                                   
   
Risks Related to Our Business  

Competition and Markets  

Our business is impacted by changes in general economic conditions and information technology spending in particular.  

Our business is subject to risks arising from adverse changes in domestic and global economic conditions. Slowdowns or recessions 
around the world may cause companies and governments to delay, reduce, or even cancel planned spending. In particular, declines in 
information technology spending have affected the market for our products, especially in industries that are or have experienced 
significant cost-cutting, such as financial services. Customers or partners who are facing business challenges or liquidity issues are 
also more likely to delay purchase decisions or cancel orders, as well as to delay or default on payments. If customers or partners 
significantly reduce their spending with us or significantly delay or fail to make payments to us, our business, results of operations, 
and financial condition would be materially adversely affected. Moreover, as a result of current economic conditions, like many 
companies, we have engaged in significant cost-saving measures over the last 24 months. We cannot assure you that these measures 
will not negatively impact our ability to execute on our objectives and grow in the future, particularly if we are not able to invest in 
our business as a result of a protracted economic downturn.  

Intense competition in our markets and competitors with greater resources than us may limit our market share, profitability, 
and growth.  

We face aggressive competition from numerous and varied competitors in all of our markets, making it difficult to maintain market 
share, remain profitable, and grow. Even if we are able to maintain or increase our market share for a particular product, revenue or 
profitability could decline due to pricing pressures, increased competition from other types of products, or because the product is in a 
maturing industry.  

Our competitors may be able to more quickly develop or adapt to new or emerging technologies, better respond to changes in 
customer requirements or preferences, or devote greater resources to the development, promotion, and sale of their products. Some of 
our competitors have, in relation to us, longer operating histories, larger customer bases, longer standing relationships with customers, 
greater name recognition, and significantly greater financial, technical, marketing, customer service, public relations, distribution, or 
other resources. Some of our competitors are also significantly larger than us and some of these companies have increased their 
presence in our markets in recent years through internal development, partnerships, and acquisitions. There has also been significant 
consolidation among our competitors, which has improved the competitive position of several of these companies, and enabled new 
competitors to emerge in all of our markets. In addition, we may face competition from solutions developed internally by our 
customers or partners. To the extent we cannot compete effectively, our market share and, therefore, results of operations, could be 
materially adversely affected.  

- 29 -

  
   
Because price is a key consideration for many of our customers, we may have to accept less-favorable payment terms, lower the prices 
of our products and services, and/or reduce our cost structure, including reducing headcount or investment in research and 
development, in order to remain competitive. Certain of our competitors have become increasingly aggressive in their pricing strategy, 
particularly in markets where they are trying to establish a foothold. If we are forced to take these kinds of actions to maintain market 
share, our revenue and profitability may suffer or we may adversely impact our longer-term ability to execute or compete.  

The industry in which we operate is characterized by rapid technological changes and evolving industry standards, and if we 
cannot anticipate and react to such changes our results may suffer.  

The markets for our products are characterized by rapidly changing technology and evolving industry standards. The introduction of 
products embodying new technology and the emergence of new industry standards can exert pricing pressure on existing products 
and/or can render our existing products obsolete and unmarketable. It is critical to our success that, in all of our markets, we are able 
to:  

•

•

•

  anticipate and respond to changes in technology and industry standards;

  successfully develop and introduce new, enhanced, and competitive products which meet our customers’ changing needs; 

and

  deliver these new and enhanced products on a timely basis while adhering to our high quality standards.

We may not be able to successfully develop new products or introduce new applications for existing products. In addition, new 
products and applications that we introduce may not achieve market acceptance. If we are unable to introduce new products that 
address the needs of our customers or that achieve market acceptance, there may be a material adverse impact on our revenue and on 
our financial results.  

Because many of our solutions are sophisticated, we must invest greater resources in sales and installation processes with 
greater risk of loss if we are not successful.  

In many cases, it is necessary for us to educate our potential customers about the benefits and value of our solutions because many of 
our solutions are not simple, mass-market items with which customers are already familiar. In addition, many of our solutions are 
sophisticated and may not be readily usable by customers without our assistance in training, system integration, and configuration. 
The greater need to work with and educate customers as part of the sales process and, after completion of a sale, during the installation 
process for many of our products, increases the time and difficulty of completing transactions, makes it more difficult to efficiently 
deploy limited resources, and creates risk that we will have invested in an opportunity that ultimately does not come to fruition. If we 
are unable to demonstrate the benefits and value of our solutions to customers and efficiently convert our sales leads into successful 
sales and installations, our results may be adversely affected.  

- 30 -

                                   
   
 
 
 
Many of our sales are made by competitive bid, which often requires us to expend significant resources, which we may not 
recoup.  

Many of our sales, particularly in larger installations, are made by competitive bid. Successfully competing in competitive bidding 
situations subjects us to risks associated with the frequent need to bid on programs in advance of the completion of their design, which 
may result in unforeseen technological difficulties and cost overruns, as well as making substantial investments of time and money in 
research and development and marketing activities for contracts that may not be awarded to us. If we do not ultimately win a bid, we 
may obtain little or no benefit from these expenditures and may not be able to recoup these costs on future projects.  

Even where we are not involved in a competitive bidding process, due to the intense competition in our markets and increasing 
customer demand for shorter delivery periods, we must in some cases begin the implementation of a project before the corresponding 
order has been finalized, increasing the risk that we will have to write off expenses associated with potential orders that do not come to 
fruition.  

The nature of our business and our varying business models make it difficult for us to predict our operating results.  

It is difficult for us to forecast the timing of revenue from product sales because customers often need a significant amount of time to 
evaluate our products before a purchase, and sales are dependent on budgetary and, in the case of government customers, other 
bureaucratic processes. The period between initial customer contact and a purchase by a customer may vary from as little as a few 
weeks to more than a year. During the evaluation period, customers may defer or scale down proposed orders for various reasons, 
including:  

•

•

•

•

•

  changes in budgets and purchasing priorities;

  reductions in need to upgrade existing systems;

  deferrals in anticipation of enhanced or new products;

  introduction of new products by our competitors; or

  lower prices offered by our competitors.

In addition, we have historically derived a significant portion of our revenue from contracts for large system installations with major 
customers and we continue to emphasize sales to larger customers in our product development and marketing strategies. Contracts for 
large installations typically involve a lengthy and complex bidding and selection process, and our ability to obtain particular contracts 
is inherently difficult to predict. The timing and scope of these opportunities are difficult to forecast, and the pricing and margins may 
vary substantially from transaction to transaction. As a result, our future operating results may be volatile and vary significantly from 
period to period.  

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While we have no single customer that is material to our total revenue, we do have many significant customers in each of our 
segments and periodically receive multi-million dollar orders. The deferral or loss of one or more significant orders or customers or a 
delay in an expected implementation of such an order could materially adversely affect our segment operating results in any quarter, 
particularly if there are significant sales and marketing expenses associated with the deferred or lost sales.  

In recent years, an increasing percentage of our revenue has come from software sales as compared to hardware sales. This trend has 
only been amplified with the addition of the Witness business. As with other software-focused companies, this has meant that more of 
our quarterly business has come in the last few weeks of each quarter. In addition, customers have increasingly been placing orders 
close to, or even on, the requested delivery date. The trend of shorter periods between order date and delivery date, along with this 
trend of business moving to the end of the quarter, has further complicated the process of accurately predicting revenue or making 
sales forecasts on a quarterly basis.  

Under applicable accounting standards and guidance, revenue for some of our software and hardware transactions is recognized at the 
time of delivery, while revenue from other software and hardware transactions is required to be deferred over a period of years. To a 
large extent, this depends on the terms we offer to customers and partners, including terms relating to pricing, future deliverables, and 
post-contract customer support. As a result, it is difficult for us to accurately predict at the outset of a given period how much of our 
future revenue will be recognized within that period and how much will be required to be deferred over a longer period. See 
“Management’s Discussion and Analysis of Financial Condition and Results of Operations” under Item 7 for additional information.  

We base our current and future expense levels on our internal operating plans and sales forecasts, and our operating costs are, to a 
large extent, fixed. As a result, we may not be able to sufficiently reduce our operating costs in any period to compensate for an 
unexpected near-term shortfall in revenue.  

If we are unable to maintain our relationships with resellers, systems integrators, and other third parties that market and sell 
our products, our business, financial condition, results of operations, and ability to grow could be materially adversely 
impacted.  

Approximately half of our revenue is generated by sales made through partners, distributors, resellers, and systems integrators. If our 
relationship in any of these sales channels deteriorates or terminates, we may lose important sales and marketing opportunities. In 
pursuing new partnerships and strategic alliances, we must often compete for the opportunity with similar solution providers. In order 
to effectively compete for such opportunities, we must introduce products tailored not only to meet specific partner needs, but also to 
evolving customer and prospective customer needs, and include innovative features and functionality easy for partners to sell and 
install. Even if we are able to win such opportunities on terms we find acceptable, there is no assurance that we will be able to realize 
the benefits we anticipate. Our competitors often seek to establish exclusive relationships with these sales channels or, at a minimum, 
to become a preferred partner for these sales channels. Some of our sales channel partners also partner with our competitors and may 
even offer our products and those of our competitors as alternatives when presenting bids to end customers. Our ability to achieve 
revenue growth depends to a significant extent on maintaining and adding to these sales channels and if we are unable to do so, our 
revenue could be materially adversely affected.  

- 32 -

                                   
   
Certain provisions in agreements that we have entered into may expose us to liability that is not limited in amount by the 
terms of the contract.  

Certain contract provisions, principally confidentiality and indemnification obligations in certain of our license agreements, could 
expose us to risks of loss that, in some cases, are not limited to a specified maximum amount. Even where we are able to negotiate 
limitation of liability provisions, these provisions may not always be enforced depending on the facts and circumstances of the case at 
hand. If we or our products fail to perform to the standards required by our contracts, we could be subject to uncapped liability for 
which we may or may not have adequate insurance and our business, financial condition, and results of operations could be materially 
adversely affected.  

Our products may contain undetected defects which could impair their market acceptance and may result in customer claims 
for substantial damages if our products fail to perform properly.  

Our products are complex and involve sophisticated technology that performs critical functions to highly demanding standards. Our 
existing and future products may develop operational problems. In addition, new products or new versions of existing products may 
contain undetected defects or errors. If we do not discover such defects, errors, or other operational problems until after a product has 
been released and used by the customer or partner, we may incur significant costs to correct such defects, errors, or other operational 
problems, including product liability claims or other contract liabilities to customers or partners. In addition, defects or errors in our 
products may result in claims for substantial damages and questions regarding the integrity of the products, which could cause adverse 
publicity and impair their market acceptance.  

If the regulatory environment does not evolve as expected or does not favor our products, our results may suffer.  

The regulatory environment relating to our solutions is still evolving and, in the security market in particular, has been driven to a 
significant extent by legislative and regulatory actions, such as the CALEA in the United States and standards established by the ETSI 
in Europe, as well as initiatives to strengthen security for critical infrastructure, such as airports. These actions and initiatives are 
evolving and are at all times subject to change based on factors beyond our control, such as political climate, budgets, and even 
current events. While we attempt to anticipate these actions and initiatives through our product offerings and refinements thereto, we 
cannot assure you that we will be successful in these efforts, that our competitors will not do so more successfully than us, or that 
changes in these actions or initiatives or the underlying factors which affect them will not occur which will reduce or eliminate this 
demand. If any of the foregoing should occur, or if our markets do not grow as anticipated for any other reason, our results may suffer. 
In addition, changes to these actions or initiatives, including changes to technical requirements, may require us to modify or redesign 
our products in order to maintain compliance, which may subject us to significant additional expense.  

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Conversely, as the telecommunications industry continues to evolve, state, federal, and foreign governments (including supranational 
government organizations such as the European Union) and industry associations may increasingly regulate the monitoring of 
telecommunications and telephone or internet monitoring and recording products such as ours. We believe that increases in regulation 
could come in a number of forms, including increased regulations regarding privacy or protection of personal information such as 
social security numbers, credit card information, and employment records. The adoption of these types of regulations or changes to 
existing regulations could cause a decline in the use of our solutions or could result in increased expense for us if we must modify our 
solutions to comply with these regulations. Moreover, these types of regulations could subject our customers or us to liability. 
Whether or not these kinds of regulations are adopted, if we do not adequately address the privacy concerns of consumers, companies 
may be hesitant to use our solutions. If any of these events occur, our business could be materially adversely affected.  

For certain products and components, we rely on a limited number of suppliers and manufacturers and if these relationships 
are interrupted we may not be able to obtain substitute suppliers or manufacturers on favorable terms or at all.  

Although we generally use standard parts and components in our products, we do rely on non-affiliated suppliers for certain non-
standard components which may be critical to our products, including both hardware and software, and on manufacturers of 
assemblies that are incorporated into our products. While we endeavor to use larger, more established suppliers and manufacturers 
wherever possible, in some cases, these providers may be smaller, more early-stage companies, particularly with respect to suppliers 
of new technologies we may incorporate into our products that we have not developed internally. Although we do have agreements in 
place with most of these providers, which include appropriate protections such as source code escrows where needed, these 
agreements are generally not long-term and these contractual protections offer limited practical benefits to us in the event our 
relationship with a key provider is interrupted. If these suppliers or manufacturers experience financial, operational, manufacturing 
capacity, or quality assurance difficulties, or cease production and sale of the products we buy from them entirely, or there is any other 
disruption in our relationships with these suppliers or manufacturers, we will be required to locate alternative sources of supply or 
manufacturing, to internally develop the applicable technologies, to redesign our products to accommodate an alternative technology, 
or to remove certain features from our products. This could increase the costs of, and create delays in, delivering our products or 
reduce the functionality of our products, which could adversely affect our business and financial results.  

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If we cannot recruit or retain qualified personnel, our ability to operate and grow our business may be limited.  

We depend on the continued services of our executive officers and other key personnel. In addition, in order to continue to grow 
effectively, we need to attract (and retain) new employees, including managers, finance personnel, sales and marketing personnel, and 
technical personnel, who understand and have experience with our products, services, and industry. The market for such personnel is 
intensely competitive in most, if not all, of the geographies in which we operate, and on occasion we have had to relocate personnel to 
fill positions in locations where we could not attract qualified experienced personnel. Further, for as long as we remain delayed with 
our SEC reporting obligations and our common stock remains de-listed, we are likely to continue to experience a certain amount of 
difficulty attracting and retaining highly-qualified personnel, particularly at more senior levels, due to concerns about our status. So 
long as we remain delayed with our SEC reporting obligations and our common stock remains de-listed, our ability to use our 
common stock to retain and motivate employees will also continue to be a challenge and subject to certain restrictions. If we are 
unable to attract and retain qualified employees, on reasonable economic and other terms or at all, our ability to grow could be 
impaired, our ability to timely report our financial results could be adversely affected, and our operations and financial results could be 
materially adversely affected.  

Because we have significant foreign operations, we are subject to geopolitical and other risks that could materially adversely 
affect our business.  

We have significant operations in foreign countries, including sales, research and development, customer support and administrative 
services. The countries in which we have our most significant foreign operations include Israel, the United Kingdom, Canada, India, 
Hong Kong, and Germany, and we intend to continue to expand our operations internationally. We believe our business may suffer if 
we are unable to successfully expand into new regions, as well as maintain and expand existing foreign operations. Our foreign 
operations are, and any future foreign expansion will be, subject to a variety of risks, many of which are beyond our control, including 
risks associated with:  

•

•

•

•

•

•

•

•

  foreign currency fluctuations;

  political, security, and economic instability in foreign countries;

  changes in and compliance with local laws and regulations, including export control laws, tax laws, labor laws, employee 

benefits, customs requirements, currency restrictions, and other requirements;

  differences in tax regimes and potentially adverse tax consequences of operating in foreign countries;

  customizing products for foreign countries;

  legal uncertainties regarding liability and intellectual property rights;

  hiring and retaining qualified foreign employees; and

  difficulty in accounts receivable collection and longer collection periods.

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Any or all of these factors could materially affect our business or results of operations.  

In addition, the tax authorities in the jurisdictions in which we operate, including the United States, may from time to time review the 
pricing arrangements between us and our foreign subsidiaries. An adverse determination by one or more tax authorities in this regard 
may have a material adverse effect on our financial results. Restrictive laws, policies, or practices in certain countries directed toward 
Israel or companies having operations in Israel may also limit our ability to sell some of our products in those countries.  

Conditions in Israel may materially adversely affect our operations and personnel and may limit our ability to produce and 
sell our products.  

We have significant operations in Israel, including research and development, manufacturing, sales, and support. Since the 
establishment of the State of Israel in 1948, a number of armed conflicts have taken place between Israel and its Arab neighbors, 
which in the past have led and may in the future, lead to security and economic problems for Israel. In addition, Israel has faced and 
continues to face difficult relations with the Palestinians and the risk of terrorist violence from both Palestinian as well as foreign 
elements such as Hezbollah. Infighting among the Palestinians may also create security and economic risks to Israel. Current and 
future conflicts and political, economic, and/or military conditions in Israel and the Middle East region have affected and may in the 
future affect our operations in Israel. The exacerbation of violence within Israel or the outbreak of violent conflicts between Israel and 
its neighbors, including Iran, may impede our ability to manufacture, sell, and support our products, engage in research and 
development, or otherwise adversely affect our business or operations. In addition, many of our employees in Israel are required to 
perform annual compulsory military service and are subject to being called to active duty at any time under emergency circumstances. 
The absence of these employees may have an adverse effect on our operations. Hostilities involving Israel may also result in the 
interruption or curtailment of trade between Israel and its trading partners or a significant downturn in the economic or financial 
condition of Israel and could materially adversely affect our results of operations.  

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Regulatory and Government Contracting  

We are dependent on contracts with governments around the world for a significant portion of our revenue. These contracts 
expose us to additional business risks and compliance obligations.  

A significant portion of our business is generated from sales under government contracts around the world. We expect that 
government contracts will continue to be a significant source of our revenue for the foreseeable future. We must comply with 
domestic and foreign laws and regulations relating to the formation, administration, and performance of government contracts. These 
laws and regulations affect how we do business with government agencies in various countries and may impose added costs on our 
business. Our business generated from government contracts may be materially adversely affected if:  

•

•

•

•

•

•

•

  our reputation or relationship with government agencies is impaired;

  we are suspended or otherwise prohibited from contracting with a domestic or foreign government or any significant law 

enforcement agency;

  levels of government expenditures and authorizations for law enforcement and security related programs decrease or shift 

to programs in areas where we do not provide products and services;

  we are prevented from entering into new government contracts or extending existing government contracts based on 

violations or suspected violations of laws or regulations, including those related to procurement;

  we are not granted security clearances that are required to sell our products to domestic or foreign governments or such 

security clearances are deactivated;

  there is a change in government procurement procedures; or

  there is a change in political climate that adversely affects our existing or prospective relationships.

As a result of the consent judgment we entered into with the SEC relating to our reserves accounting practices, we and our subsidiaries 
are required, for three years from the date of the settlement, to disclose that this civil judgment was rendered against us in any 
proposals to perform new government work for U.S. federal agencies. In addition, we and our subsidiaries must amend our 
representations in existing grants and contracts with U.S. federal agencies to reflect the civil judgment. While this certification does 
not bar us from receiving government grants or contracts from U.S. federal agencies, each government procurement official has the 
discretion to determine whether it considers us and our subsidiaries “responsible” companies for purposes of each transaction. The 
government procurement officials may also seek advice from government agency debarring officials to determine if we and our 
subsidiaries should be considered for suspension or debarment from receiving government contracts or grants from U.S. federal 
agencies.  

In addition, our government contracts may contain, or under applicable law may be deemed to contain, provisions not typically found 
in private commercial contracts, including provisions enabling the government party to:  

•

•

•

•

  terminate or cancel existing contracts for convenience;

  in the case of the U.S. federal government, suspend us from doing business with a foreign government or prevent us from 

selling our products in certain countries;

  audit and object to our contract-related costs and expenses, including allocated indirect costs; and

  unilaterally change contract terms and conditions, including warranty provisions, schedule, quantities, and scope of work, 

in advance of our agreement on corresponding pricing adjustments.

The effect of these provisions may significantly increase our cost to perform the contract or defer our ability to recognize revenue 
from such contracts. In some cases, this may mean that we must begin recording expenses on a contract in advance of being able to 
recognize the corresponding revenue. If a government customer terminates a contract with us for convenience, we may not recover our 
incurred or committed costs, receive any settlement of expenses, or earn a profit on work completed prior to the termination. If a 
government customer terminates a contract for default, we may not recover these amounts, and, in addition, we may be liable for any 
costs incurred by the government customer in procuring undelivered items and services from another source. Further, an agency 
within a government may share information regarding our termination with other agencies. As a result, our ongoing or prospective 
relationships with other government agencies could be impaired.  

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We may not be able to receive or retain the necessary licenses or authorizations required for us to export some of our products 
that we develop or manufacture in specific countries.  

We are required to obtain export licenses or qualify for other authorizations from the United States, Israel, and other governments to 
export some of the products that we develop or manufacture in these countries and, in any event, are required to comply with 
applicable export control laws of each country generally. There can be no assurance that we will be successful in obtaining or 
maintaining the licenses and other authorizations required to export our products from applicable government authorities. In addition, 
export laws and regulations are revised from time to time and can be extremely complex in their application; if we are found not to 
have complied with applicable export control laws, we may be fined or penalized by, among other things, having our ability to obtain 
export licenses curtailed or eliminated, possibly for an extended period of time. Our failure to receive or maintain any required export 
licenses or authorizations or our penalization for failure to comply with applicable export control laws would hinder our ability to sell 
our products and could materially adversely affect our business, financial condition, and results of operations.  

U.S. and foreign governments could refuse to buy our Communications Intelligence solutions or could deactivate our security 
clearances in their countries thereby restricting or eliminating our ability to sell these solutions in those countries and perhaps 
other countries influenced by such a decision.  

Some of our subsidiaries maintain security clearances in the United States and other countries in connection with the development, 
marketing, sale, and support of our Communications Intelligence solutions. These clearances are reviewed from time to time by the 
applicable government agencies in these countries and following these reviews, our security clearances are either maintained or 
deactivated. Our security clearances can be deactivated for many reasons, including that the clearing agencies in some countries may 
object to the fact that we do business in certain other countries or the fact that our local subsidiary is affiliated with or controlled by an 
entity based in another country. In the event that our security clearances are deactivated in any particular country, we would lose the 
ability to sell our Communications Intelligence solutions in that country for projects that require security clearances. Additionally, any 
inability to obtain or maintain security clearances in a particular country may affect our ability to sell our Communications 
Intelligence solutions in that country generally (even for non-secure projects). We have in the past, and may in the future, have our 
security clearances deactivated. Any inability to obtain or maintain clearances can materially adversely affect our results of operations. 

Whether or not we are able to maintain our security clearances, law enforcement and intelligence agencies in certain countries may 
decline to purchase Communications Intelligence solutions if they were not developed or manufactured in that country. As a result, 
because our Communications Intelligence solutions are developed or manufactured in whole or in part in Israel or in Germany, there 
may be certain countries where some or all of the law enforcement and intelligence agencies are unwilling to purchase our 
Communications Intelligence solutions. If we are unable to sell our Communications Intelligence solutions in certain countries for this 
reason, our results of operations could be materially adversely affected.  

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The mishandling or even the perception of mishandling of sensitive information could harm our business.  

Our products are in some cases used by customers to compile and analyze highly sensitive or confidential information and data, 
including in some cases, information or data used in intelligence gathering or law enforcement activities. While our customers’ use of 
our products in no way affords us access to this information or data, we may come into contact with such information or data when we 
perform services or support functions for our customers. We have implemented policies and procedures to help ensure the proper 
handling of such information and data, including background screening of services personnel, non-disclosure agreements, access rules, 
and controls on our information technology systems. However, these measures are designed to mitigate the risks associated with 
handling sensitive data and cannot safeguard against all risks at all times. The improper handling of sensitive data, or even the 
perception of such mishandling or other security lapses or risks, whether or not valid, could reduce demand for our products or 
otherwise expose us to financial or reputational harm.  

Intellectual Property  

Our intellectual property may not be adequately protected.  

While much of our intellectual property is protected by patents or patent applications, we have not and cannot protect all of our 
intellectual property with patents or other registrations. There can be no assurance that patents we have applied for will be issued on 
the basis of our patent applications or that, if such patents are issued, they will be sufficiently broad enough to protect our 
technologies, products, or services. There can be no assurance that we will file new patent, trademark, or copyright applications, that 
any future applications will be approved, that any existing or future patents, trademarks or copyrights will adequately protect our 
intellectual property or that any existing or future patents, trademarks, or copyrights will not be challenged by third parties. Our 
intellectual property rights may not be successfully asserted in the future or may be invalidated, designed-around, or challenged.  

In order to safeguard our unpatented proprietary know-how, source code, trade secrets, and technology, we rely primarily upon trade 
secret protection and non-disclosure provisions in agreements with employees and other third parties having access to our confidential 
information. There can be no assurance that these measures will adequately protect us from improper disclosure or misappropriation 
of our proprietary information.  

Preventing unauthorized use or infringement of our intellectual property rights is difficult. The laws of certain countries do not protect 
our proprietary rights to the same extent as the laws of the United States. Therefore, in certain jurisdictions we may be unable to 
protect our intellectual property adequately against unauthorized third-party use or infringement, which could adversely affect our 
competitive position.  

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Our products may infringe or may be alleged to infringe on the intellectual property rights of others, which could lead to 
costly disputes or disruptions for us and may require us to indemnify our customers and partners for any damages they suffer.

The technology industry is characterized by frequent allegations of intellectual property infringement. In the past, third parties have 
asserted that certain of our products infringed upon their intellectual property rights and similar claims may be made in the future. Any 
allegation of infringement against us could be time consuming and expensive to defend or resolve, result in substantial diversion of 
management resources, cause product shipment delays, or force us to enter into royalty or license agreements. If patent holders or 
other holders of intellectual property initiate legal proceedings against us, we may be forced into protracted and costly litigation, 
regardless of the merits of these claims. We may not be successful in defending such litigation, in part due to the complex technical 
issues and inherent uncertainties in intellectual property litigation, and may not be able to procure any required royalty or license 
agreements on terms acceptable to us, or at all. Third parties may also assert infringement claims against our customers. Subject to 
certain limitations, we generally indemnify our customers and partners with respect to infringement by our products of the proprietary 
rights of third parties. These claims may require us to initiate or defend protracted and costly litigation, regardless of the merits of 
these claims. If any of these claims succeed, we may be forced to pay damages, be required to obtain licenses for the products our 
customers or partners use, or incur significant expenses in developing non-infringing alternatives. If we cannot obtain all necessary 
licenses on commercially reasonable terms, our customers may be forced to stop using or, in the case of resellers and other partners, 
stop selling our products.  

Loss of third-party licensing agreements could materially adversely affect our business, financial condition, and results of 
operations.  

While most of our products are developed internally, we also purchase technology, license intellectual property rights, and oversee 
third-party development and localization of certain products or components. If we lose or are unable to maintain licenses or 
distribution rights, we could incur additional costs or experience unexpected delays until an alternative solution can be internally 
developed or licensed from another third party and integrated into our products or we may be forced to re-design our products or 
remove certain features from our products. See “For certain products and components, we rely on a limited number of suppliers and 
manufacturers and if these relationships are interrupted we may not be able to obtain substitute suppliers or manufacturers on 
favorable terms or at all” above for additional information.  

- 40 -  

                                   
   
Use of free or open source software could expose our products to unintended restrictions and could materially adversely affect 
our business, financial condition, and results of operations.  

Some of our products contain free or open source (collectively, “open source”) software and we anticipate making use of open source 
software in the future. Open source software is generally covered by license agreements that permit the user to use, copy, modify, and 
distribute the software without cost, provided that the users and modifiers abide by certain licensing requirements. The original 
developers of the open source software generally provide no warranties on such software. Although we endeavor to monitor the use of 
open source software in our product development, we cannot assure you that past, present, or future products will not contain open 
source elements which impose unfavorable licensing restrictions or other requirements on our products. In addition, the terms of many 
open source licenses have not yet been interpreted by U.S. or foreign courts and as a result there is a risk that such licenses could be 
construed in a manner that imposes unanticipated conditions or restrictions on products that use such software. The introduction of 
certain kinds of open source software into our products or a court decision construing an open source license in an unexpected way 
could require us to seek licenses from third parties in order to continue offering affected products, to re-engineer affected products, to 
discontinue sales of affected products, or to release all or portions of the source code of affected products under the terms of the 
applicable open source licenses. Any of these developments could materially adversely affect our business, financial condition, and 
results of operations.  

Risks Related to Our Capital Structure and Finances  

We have incurred significant indebtedness as a result of the acquisition of Witness, which makes us highly leveraged, subjects 
us to restrictive covenants, and could adversely affect our operations.  

Risks associated with being highly leveraged.  

At February 28, 2010, we had outstanding indebtedness of approximately $620 million. As a result of our significant indebtedness, we 
are highly leveraged. Our leverage position may, among other things:  

•

•

•

•

  limit our ability to obtain additional debt financing in the future for working capital, capital expenditures, acquisitions, or 

other general corporate purposes;

  require us to dedicate a substantial portion of our cash flow from operations to debt service, reducing the availability of our 

cash flow for other purposes;

  require us to repatriate cash for debt service from our foreign subsidiaries resulting in dividend tax costs or require us to 

adopt other disadvantageous tax structures to accommodate debt service payments; or

  increase our vulnerability to economic downturns, limit our ability to capitalize on significant business opportunities, and 

restrict our flexibility to react to changes in market or industry conditions.

In addition, because our indebtedness bears interest at a variable rate, we are exposed to risk from fluctuations in interest rates. While 
we have hedged a portion of this exposure under our term loan, this interest rate swap does not cover all of our term loan indebtedness, 
it expires prior to the maturity date of our term loan, and it subjects us to above-market interest rates at any time that prevailing rates 
drop below the rate fixed by the swap.  

On January 29, 2010, S&P announced that our credit rating had been placed on CreditWatch Developing, and there can be no 
assurance that S&P or Moody’s will not downgrade our credit rating. 

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Risks associated with our leverage ratio and financial statement delivery covenants.  

Our credit agreement contains a financial covenant that requires us to maintain a minimum consolidated leverage ratio and a covenant 
requiring us to deliver audited financial statements to the lenders each year as provided below. See “Management’s Discussion and 
Analysis of Financial Condition and Results of Operations — Liquidity and Capital Resources” under Item 7 for additional 
information.  

Our ability to comply with the leverage ratio covenant is highly dependent upon our ability to continue to grow earnings from quarter 
to quarter, which requires us to increase revenue while limiting increases in expenses or, if we are unable to increase or maintain 
revenue, to reduce expenses. Our ability to satisfy our debt obligations and our leverage ratio covenant will depend upon our future 
operating performance, which will be affected by prevailing economic conditions and financial, business, and other factors, many of 
which are beyond our control. Alternatively, we may seek to maintain compliance with the leverage ratio covenant by reducing our 
outstanding debt by raising additional funds through a number of means, including, but not limited to, securities offerings or asset 
sales. There can be no assurance that we will be able to grow our earnings, reduce our expenses, and/or raise funds to reduce our 
outstanding debt to the extent necessary to maintain compliance with this covenant. In addition, any expense reductions undertaken to 
maintain compliance may impair our ability to compete by, among other things, limiting research and development or hiring of key 
personnel. The complexity of our revenue accounting and the continued shift of our business to the end of the quarter (discussed in 
greater detail above) has also increased the difficulty in accurately forecasting quarterly revenue and therefore in predicting whether 
we will be in compliance with the leverage ratio requirements at the end of each quarter.  

Because our revenue recognition review resulted in changes in the way we recognize revenue from the way we did so at the time the 
credit agreement was put in place, it may be more difficult for us to maintain compliance with our leverage ratio covenant on a 
prospective basis than we expected at the time we entered into the credit agreement since the leverage ratio covenant is based on our 
earnings before interest, taxes, depreciation, and amortization (“EBITDA”), which is affected by revenue. In addition, because U.S. 
generally accepted accounting principles (“GAAP”) require us to continue to refine our accounting for open periods until the financial 
statements for such periods are filed, it is also possible that we may determine that we were not in compliance with the leverage ratio 
covenant in periods subsequent to January 31, 2008, until such time as we file the financial statements for such periods.  

Following an event of default under the credit agreement, our lenders could declare all amounts outstanding to be immediately due 
and payable. In that event, we may be forced to sell assets, raise additional capital through a securities offering, or seek to refinance or 
restructure our debt. In such a case, there can be no assurance that we will be able to consummate such a sale, securities offering, or 
refinance or restructure our debt on reasonable terms or at all.  

The credit agreement also includes a requirement that we submit audited consolidated financial statements to the lenders within 90 
days of the end of each fiscal year beginning with the year ending January 31, 2010, which for the year ended January 31, 2010 is May 
1, 2010. If audited consolidated financial statements are not so delivered and such failure of delivery is not remedied within 30 days 
thereafter, an event of default occurs. 

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Limitations resulting from the restrictive covenants in the credit agreement.  

Our credit agreement also includes a number of restrictive covenants which limit our ability to, among other things:  

•

•

•

•

•

•

•

•

  incur additional indebtedness or liens or issue preferred stock;

  pay dividends or make other distributions or repurchase or redeem our stock or subordinated indebtedness;

  engage in transactions with affiliates;

  engage in sale-leaseback transactions;

  sell certain assets;

  change our lines of business;

  make investments, loans, or advances; and

  engage in consolidations, mergers, liquidations, or dissolutions.

These covenants could limit our ability to plan for or react to market conditions, to meet our capital needs, or to otherwise engage in 
transactions that might be considered beneficial to us.  

The rights of the holders of shares of our common stock are subject to, and may be adversely affected by, the rights of holders 
of the preferred stock that we issued to Comverse in connection with the Witness acquisition.  

In connection with the Witness acquisition, we issued 293,000 shares of preferred stock to Comverse at an aggregate purchase price of 
$293.0 million. The issuance of shares of common stock upon conversion of the preferred stock (after the conversion feature of the 
preferred stock has been approved by our stockholders) will result in substantial dilution to the other common stockholders. In 
addition, the terms of the preferred stock include liquidation, dividend, and other rights that are senior to and more favorable than the 
rights of the holders of our common stock.  

Our business could be materially adversely affected as a result of the risks associated with acquisitions and investments.  

As part of our growth strategy, we have made a number of acquisitions and investments and expect to continue to make acquisitions 
and investments in the future. However, so long as we remain delayed with our SEC filings and our common stock remains de-listed, 
our ability to use our common stock to raise capital for acquisitions will continue to be severely restricted.  

Future acquisitions or investments, if any, could result in potentially dilutive issuances of equity securities, the incurrence of debt and 
contingent liabilities, and amortization expenses related to intangible assets, any of which could have a material adverse effect on our 
operating results and financial condition. In addition, investments in immature businesses with unproven track records and 
technologies have a high degree of risk, with the possibility that we may lose the value of our entire investments and potentially incur 
additional unexpected liabilities.  

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The process of integrating an acquired company’s business into our operations and investing in new technologies may result in 
unforeseen operating difficulties and expenditures, which may require a significant amount of our management’s attention that would 
otherwise be focused on the ongoing operation of our business. Other risks we may encounter with acquisitions include the effect of 
the acquisition on our financial and strategic positions and our reputation, the inability to obtain the anticipated benefits of the 
acquisition, including synergies or economies of scale, on a timely basis or at all, or unexpected challenges in reconciling business 
practices, particularly in foreign geographies. Due to rapidly changing market conditions, we may also find the value of our acquired 
technologies and related intangible assets, such as goodwill, as recorded in our financial statements, to be impaired, resulting in 
charges to operations. The magnitude of these risks is greater in the case of large acquisitions, such as our 2007 acquisition of 
Witness. See Note 5, “Business Combinations” to the consolidated financial statements included in Item 15. There can be no 
assurance that we will be successful in making additional acquisitions or that we will be able to effectively integrate any acquisitions 
we do make or realize the expected benefits for our business.  

If our goodwill or other intangible assets become further impaired, our financial condition and results of operations would be 
negatively affected.  

Because we have historically acquired a significant number of companies, goodwill and other intangible assets have represented a 
substantial portion of our assets. As of January 31, 2008, goodwill and other intangible assets totaled approximately $1.0 billion, or 
approximately 70% of our total assets. At a minimum, we assess annually whether there has been impairment in the carrying amount 
of our goodwill or indefinite-lived intangible assets. In determining fair value, we make significant judgments and estimates, including 
assumptions about our strategic plans with regard to our operations, as well as current economic indicators and market valuations. We 
have recorded non-cash impairment charges related to our Video Intelligence business (the MultiVision acquisition) and our 
Workforce Optimization performance management consulting business (the Opus, CM Insight, and a portion of the Witness 
acquisitions) for the years ended January 31, 2008 and 2007, totaling $23.4 million, and $24.7 million, respectively. In addition, we 
expect to record a material non-cash impairment charge for the year ended January 31, 2009 in the range of $11 million to $46 
million. To the extent economic conditions that would impact the future fair value of our reporting units worsen, we would be required 
to record an additional non-cash charge. Any significant goodwill or intangible asset impairment would negatively affect our financial 
condition and results of operations. See Note 6, “Intangible Assets and Goodwill” and Note 19, “Subsequent Events” to the 
consolidated financial statements included in Item 15 for more information.  

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Our international operations subject us to currency exchange risk.  

Most of our revenue is denominated in U.S. Dollars, while a significant portion of our operating expenses, primarily labor expenses, is 
denominated in the local currencies where our foreign operations are located, principally Israel, Germany, the United Kingdom, and 
Canada. As a result, we are exposed to the risk that fluctuations in the value of these currencies relative to the U.S. Dollar could 
increase the U.S. Dollar cost of our operations in these countries and which could have a material adverse effect on our results of 
operations. In addition, since a portion of our sales are made in foreign currencies, primarily the British Pound and the Euro, 
fluctuations in the value of these currencies relative to the U.S. Dollar could impact our revenue (on a U.S. Dollar basis) and 
materially adversely affect our results of operations.  

Our ability to realize value from and use our net operating losses will impact our results and tax liability.  

We have significant deferred tax assets as a result of prior net operating losses. These deferred tax assets can provide us with 
significant future tax savings if we are able to use them. However, the extent to which we will be able to use these tax benefits may be 
impacted, restricted, or eliminated by a number of factors including whether we generate sufficient future net income, a future 
ownership change, adjustments to Comverse’s tax liability for periods prior to our IPO, or changes in tax rates, laws, or regulations 
that could have retroactive effect. To the extent that we are unable to utilize our net operating losses, our results of operations, 
liquidity, and financial condition could be adversely affected in a significant manner. When we cease to have net operating loss carry 
forwards available to us in a particular tax jurisdiction, either through their expiration, disallowance, or utilization, our effective tax 
rate will increase in that jurisdiction, thereby impacting our overall effective tax rate. Our effective tax rate in any given year is also 
dependent on the relative mix of jurisdictions (and corresponding local tax rates) in which we operate.  

Research and development and tax benefits we receive in Israel may be reduced or eliminated in the future and our receipt of 
these benefits subjects us to certain restrictions.  

We receive grants from the OCS for the financing of a portion of our research and development expenditures in Israel. The availability 
in any given year of these OCS grants depends on OCS approval of the projects and related budgets we submit to the OCS each year. 
In addition, in recent years, the Government of Israel has reduced the benefits available under these programs and these programs may 
be discontinued or curtailed in the future. The continued reduction in these benefits or the termination of our eligibility to receive these 
benefits may adversely affect our financial condition and results of operations.  

The Israeli law under which these OCS grants are made also limits our ability to manufacture products, or transfer technologies, 
developed using these grants outside of Israel. This may limit our ability to engage in certain outsourcing or business combination 
transactions involving these products. We may seek permission from the OCS to manufacture these products or transfer these 
technologies out of Israel, but we cannot assure you that any such request would be approved, and even if approved, we may be 
required to pay significant royalties or fees to the OCS. If we fail to comply with these restrictions, we may be required to repay the 
grants we received from the OCS and could also become subject to monetary or criminal penalties.  

- 45 -

                                   
   
Our facility in Israel has been granted approved enterprise status and we are therefore eligible for tax benefits under the Israeli Law for 
Encouragement of Capital Investments. The Government of Israel may reduce or eliminate the tax benefits available to approved 
enterprise programs such as the programs provided to us. There can be no assurance that these tax benefits will continue in the future 
at their current levels or at all. If these tax benefits are reduced or eliminated, the amount of tax that we pay in Israel will increase. In 
addition, if we fail to comply with any of the conditions and requirements of the investment programs, the tax benefits we have 
received may be rescinded and we may be required to disgorge the amount of the tax benefit received, together with interest and 
penalties.  

Item 1b. Unresolved Staff Comments  

None.  

Item 2. Properties  

The following describes our leased and owned properties as of the date of this report.  

Leased Properties  

We lease a total of approximately 260,900 square feet of office space in the United States. Our corporate headquarters is located in a 
leased facility in Melville, New York, and consists of approximately 45,800 square feet under a lease that expires in May 2013. The 
facility is primarily used by our administrative, sales, marketing, customer support, and services groups. We lease approximately 
91,600 square feet at a facility in Roswell, Georgia under a lease that expires in November 2012. The Roswell, Georgia facility is used 
primarily by the administrative, marketing, product development, support, and sales groups for our Workforce Optimization 
operations.  

We occupy additional leased facilities in the United States, including offices located in Columbia, Maryland and Denver, Colorado 
which are primarily used for product development, sales, training, and support for our Video Intelligence operations; an office in 
Chantilly, Virginia used primarily for supporting our Communications Intelligence operations; and offices in Santa Clara, California; 
Lyndhurst, New Jersey; San Diego, California; and Norwell, Massachusetts which are primarily used for product development, sales, 
training, and support for our Workforce Optimization operations.  

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Outside of the United States, we occupy approximately 176,000 square feet at a facility in Herzliya, Israel under a lease that expires in 
October 2015. The Herzliya, Israel facility is used primarily for manufacturing, storage, development, sales, marketing and support 
related to our Communications Intelligence operations. We also occupy approximately 34,500 square feet at a leased facility in Laval, 
Quebec, which is used primarily for our manufacturing, product development, support, and sales for our Video Intelligence operations. 
The lease in Laval, Quebec expires in June 2011. We occupy approximately 21,000 square feet at a facility in Leatherhead, the United 
Kingdom under a lease which expires in March 2014. The Leatherhead facility is used primarily for administrative, marketing, 
product development, support, and sales groups for our Workforce Optimization and Video Intelligence operations.  

Additionally, we occupy leased facilities outside of the United States in Weybridge, the United Kingdom; Sao Paulo, Brazil; Mexico 
City, Mexico; Hong Kong, China; Tokyo, Japan; Sydney, Australia; Taguig, Philippines; Singapore (through our joint venture); and 
Gurgaon and Bangalore, India, which are used primarily by our administrative, product development, sales, and support functions for 
our Workforce Optimization, Communications Intelligence and Video Intelligence operations.  

In addition to the leases noted above, we also lease executive office space throughout the world for our local sales, support and 
services needs. For additional information regarding our lease obligations, see Note 17, “Commitments and Contingencies” to the 
consolidated financial statements included in Item 15.  

Owned Properties  

We own approximately 12.3 acres of land, including 40,000 square feet of office space in Durango, Colorado, which we have 
historically used to support our Video Intelligence operations. We owned an additional 12.7 acres of adjacent land which we sold on 
October 10, 2006 to a third party. Additionally, on October 10, 2006, we entered into a 10-year lease with the same third party for 6.5 
acres of the 12.3 acres we own, all of which was undeveloped and not being used by us. The remaining 5.8 acres, including the office 
space, are subject to a mortgage under the term loan and credit agreement entered into by us in connection with the acquisition of 
Witness.  

We also own approximately 35,000 square feet of office and storage space for sales, manufacturing, support, and development for our 
Communications Intelligence operations in Bexbach, Germany.  

We believe our leased and owned facilities are in good operating condition and are adequate for our current requirements, though 
growth in our business may require us to acquire additional facilities or modify existing facilities. We believe that alternative locations 
are available in all areas where we currently do business.  

- 47 -  

                                   
   
Item 3. Legal Proceedings  

Comverse Investigation-Related Matters  

On December 17, 2009, Comverse entered into agreements to settle the following lawsuits previously disclosed by Comverse relating 
to the matters involved in the Comverse Special Committee investigation which had been brought against Comverse and certain 
former officers and directors of Comverse: (i) a consolidated shareholder class action before the United States District Court for the 
Eastern District of New York, In re Comverse Technology, Inc. Securities Litigation; (ii) a shareholder derivative action before the 
United States District Court for the Eastern District of New York, In re Comverse Technology, Inc. Derivative Litigation; and (iii) a 
shareholder derivative action before the New York State Supreme Court, Appellate Division, First Department, In re Comverse 
Technology, Inc. Derivative Litigation.  

Verint was not named as a defendant in any of these suits. Igal Nissim, our former Chief Financial Officer, was named as a defendant 
in the federal and state shareholder derivative actions in his capacity as the former Chief Financial Officer of Comverse, and Dan 
Bodner, our Chief Executive Officer, was named as a defendant in the federal and state shareholder derivative actions in his capacity 
as the Chief Executive Officer of Verint (i.e., as the president of a significant subsidiary of Comverse). Mr. Nissim and Mr. Bodner 
were not named in the shareholder class action suit.  

The federal shareholder derivative suit alleged that the defendants breached their fiduciary duties beginning in 1994 by: (i) allowing 
and participating in a scheme to backdate the grant dates of employee stock options to improperly benefit Comverse’s executives and 
certain directors; (ii) allowing insiders, including certain of the defendants, to personally profit by trading Comverse’s stock while in 
possession of material inside information; (iii) failing to properly oversee or implement procedures to detect and prevent such 
improper practices; (iv) causing Comverse to issue materially false and misleading proxy statements, as well as causing Comverse to 
file other false and misleading documents with the SEC; and (v) exposing Comverse to civil liability. The plaintiffs originally filed 
suit on April 20, 2006. The Consolidated, Amended, and Verified Shareholder Derivative Complaint, filed on October 6, 2006, sought 
unspecified damages, injunctive relief, including restricting the proceeds of the defendants’ trading activities and other assets, setting 
aside the election of the defendant directors to the Comverse board of directors, and costs and attorneys’ fees. On December 21, 2007, 
motions to dismiss the federal shareholder derivative suit were fully briefed on behalf of Comverse as well as the individual 
defendants, including Mr. Nissim and Mr. Bodner. No decision had been rendered on these motions to dismiss as of the signing of the 
settlement agreements or as of the filing date of this report.  

The state shareholder derivative suit made similar allegations to the federal shareholder derivative suit. The plaintiffs first filed suit on 
April 11, 2006. The Consolidated and Amended Shareholder Derivative Complaint, which was filed on September 18, 2006, sought 
unspecified damages, injunctive relief, such as restricting the proceeds of the defendants’ trading activities and other assets, and costs 
and attorneys’ fees.  

- 48 -  

                                   
   
The agreements in settlement of the above-mentioned actions are subject to notice to Comverse’s shareholders and approval by the 
federal and state courts in which such proceedings are pending. Neither we nor Mr. Nissim or Mr. Bodner is responsible for making 
any payments or relinquishing any equity holdings under the terms of the settlement.  

Comverse was also the subject of a SEC investigation and resulting civil action regarding the improper backdating of stock options 
and other accounting practices, including the improper establishment, maintenance, and release of reserves, the reclassification of 
certain expenses, and the calculation of backlog of sales orders. On June 18, 2009, Comverse announced that it had reached a 
settlement with the SEC on these matters without admitting or denying the allegations of the SEC complaint.  

Verint Investigation-Related Matters  

On July 20, 2006, we announced that, in connection with the SEC investigation into Comverse’s past stock option grants which was in 
process at that time, we had received a letter requesting that we voluntarily provide to the SEC certain documents and information 
related to our own stock option grants and practices. We voluntarily responded to this request. On April 9, 2008, as we previously 
reported, we received a “Wells Notice” from the staff of the SEC arising from the staff’s investigation of our past stock option grant 
practices and certain unrelated accounting matters. These accounting matters were also the subject of our internal investigation. On 
March 3, 2010, the SEC filed a settled enforcement action against us in the United States District Court for the Eastern District of New 
York relating to certain of our accounting reserve practices. Without admitting or denying the allegations in the SEC’s Complaint, we 
consented to the issuance of a Final Judgment permanently enjoining us from violating Section 17(a) of the Securities Act, Sections 13
(a), 13(b)(2)(A) and 13(b)(2)(B) of the Exchange Act and Rules 13a-1 and 13a-13 thereunder. The settled SEC action did not require 
us to pay any monetary penalty and sought no relief beyond the entry of a permanent injunction. The SEC’s related press release noted 
that, in accepting the settlement offer, the SEC considered our remediation and cooperation in the SEC’s investigation. The settlement 
was approved by the United States District Court for the Eastern District of New York on March 9, 2010.  

On December 23, 2009, as we previously reported, we received an additional “Wells Notice” from the staff of the SEC relating to our 
failure to timely file our periodic reports under the Exchange Act. Under the SEC’s Wells process, recipients of a Wells Notice have 
the opportunity to make a Wells Submission before the SEC staff makes a recommendation to the SEC regarding what action, if any, 
should be brought by the SEC. On January 15, 2010, we submitted a Wells Submission to the SEC in response to this Wells Notice. 
On March 3, 2010, the SEC issued an OIP pursuant to Section 12(j) of the Exchange Act to suspend or revoke the registration of our 
common stock because of our failure to file an annual report on either Form 10-K or Form 10-KSB since April 25, 2005 or quarterly 
reports on either Form 10-Q or Form 10-QSB since December 12, 2005. An Administrative Law Judge will consider the evidence in 
the Section 12(j) proceeding and has been directed in the OIP to issue an initial decision within 120 days of service of the OIP. We are 
currently evaluating the Section 12(j) OIP, including available procedural remedies and intend to defend against the possible 
suspension or revocation of the registration of our common stock.  

- 49 -

  
   
On March 26, 2009, a motion to approve a class lawsuit action (the “Labor Motion”) and the class action lawsuit itself (the “Labor 
Class Action”) (Labor Case No. 4186/09) were filed against our subsidiary, Verint Systems Limited (“VSL”) by a former employee of 
VSL, Orit Deutsch in the Tel Aviv Labor Court. Mrs. Deutsch purports to represent a class of our employees and ex-employees, who 
were granted options to buy shares of Verint, and to whom allegedly, damages were caused as a result of the blocking of the ability to 
exercise Verint options by our employees or ex-employees. The Labor Motion and the Labor Class Action both claim that we are 
responsible for the alleged damages due to our status as employer and that the blocking of Verint options from being exercised 
constitutes default of the employment agreements between the members of the class and VSL. The Labor Class Action seeks 
compensatory damages for the entire class in an unspecified amount. On July 9, 2009, we filed a motion for summary dismissal and 
alternatively for the stay of the Labor Motion. A preliminary session was held on July 12, 2009. Mrs. Deutsch filed her response to our 
response on November 10, 2009. On February 8, 2010, the Tel Aviv Labor Court dismissed the case for lack of material jurisdiction 
and ruled that it will be transferred to the District Court in Tel Aviv.  

Witness Investigation-Related Matters  

At the time of our May 25, 2007 acquisition of Witness, Witness was subject to a number of proceedings relating to a stock options 
backdating internal investigation undertaken and publicly disclosed by Witness prior to the acquisition. The following is a summary of 
those proceedings and developments since the date of the acquisition.  

On August 29, 2006, A. Edward Miller filed a shareholder derivative lawsuit in the U.S. District Court for the Northern District of 
Georgia (Atlanta Division) naming Witness as a nominal defendant and naming all of Witness’ directors and a number of its officers 
as defendants (Miller v. Gould, et al., Civil Action No. 1:06-CV-2039 (N.D. Ga.)). The complaint alleged purported violations of 
federal and state law, and violations of certain antifraud provisions of the federal securities laws (including Sections 10(b) and 14(a) of 
the Exchange Act and Rules 10b-5 and 14a-9 thereunder) in connection with certain stock option grants made by Witness. The 
complaint sought monetary damages in unspecified amounts, disgorgement of profits, an accounting, rescission of stock option grants, 
imposition of a constructive trust over the defendants’ stock options and proceeds derived therefrom, punitive damages, 
reimbursement of attorneys’ fees and other costs and expenses, an order directing Witness to adopt or put to a stockholder vote various
proposals relating to corporate governance, and other relief as determined by the court. On March 11, 2009, the Court granted 
defendants’ motion to dismiss the complaint in its entirety, with prejudice. Plaintiff did not file an appeal and the time to do so under 
the federal rules has elapsed.  

On August 14, 2006, a class action securities lawsuit was filed by an individual claiming to be a Witness stockholder naming Witness 
and certain of its directors and officers as defendants in connection with certain stock option grants made by Witness (Rosenberg v. 
Gould, et al., Civil Action No. 1:06-CV-1894 (N.D. Ga.)). The complaint, filed in the U.S. District Court for the Northern District of 
Georgia, alleged violations of Section 10(b) of the Exchange Act and Rule 10b-5 thereunder. The complaint sought unspecified 
damages, attorneys’ fees and other costs and expenses, unspecified extraordinary, equitable and injunctive relief, and other relief as 
determined by the court. On March 31, 2008, the Court granted defendants’ motion to dismiss the complaint in its entirety, with 
prejudice. On April 29, 2008, plaintiff filed a notice of appeal and on January 9, 2009, the 11th Circuit affirmed the lower court’s 
dismissal of the complaint. Plaintiff has not pursued further appeal of this decision and the time to do so under the federal rules has 
elapsed.  

- 50 -  

                                   
   
On October 27, 2006, Witness received notice from the SEC of an informal non-public inquiry relating to the stock option grant 
practices of Witness from February 1, 2000 through the date of the notice. On July 12, 2007, we received a copy of the Formal Order 
of Investigation from the SEC relating to substantially the same matter as the informal inquiry. We and Witness have fully cooperated, 
and intend to continue to fully cooperate, if called upon to do so, with the SEC regarding this matter. In addition, the U.S. Attorney’s 
Office for the Northern District of Georgia was also given access to the documents and information provided by Witness to the SEC. 
Our last communication with the SEC with respect to the matter was in June 2008.  

Verint Patent and General Litigation Matters  

On December 18, 2006, Trover Group, Inc. (“Trover”) filed a patent infringement suit seeking monetary damages and injunctive relief 
in the U.S. District Court for the Eastern District of Texas against us, Target Corporation, and The Home Depot, Inc. based on claims 
of U.S. Patent Nos. 5,751,345 and 5,751,346 (the “Trover Patents”). Trover dismissed Home Depot and Target without prejudice on 
April 17, 2008 and on April 25, 2008, respectively. Trover also commenced separate patent infringement suits in the U.S. District 
Court for the Eastern District of Texas against Diebold Incorporated, one of our customers, and against Regions Bank, a user of our 
video security and surveillance products. On July 21, 2008, we entered into a settlement agreement with Trover. The settlement 
agreement provides protections to us and other parties that have or had purchased or used certain of our products, including the 
products at issue in the foregoing litigations. On July 23, 2008, the court dismissed with prejudice all claims asserted against us by 
Trover.  

On October 18, 2005, the Administrative Court of Appeals of Athens entered a final, non-appealable verdict against our wholly-
owned subsidiary, Verint Systems UK Ltd. (formerly Comverse Infosys UK Limited) (“Verint UK”), in a dispute between Verint UK 
and its former customer, the Greek Civil Aviation Authority, which began in June 1999. The Greek Civil Aviation Authority had 
claimed that the equipment provided to it by Verint UK did not operate properly. The verdict did not contain a calculation of the 
monetary judgment, but as of October 31, 2009, we estimated the amount at approximately $2.6 million based on an earlier decision in 
the case, exclusive of any interest which may be assessed on the judgment based on the passage of time. The Greek government must 
seek enforcement of this judgment in the United Kingdom. To date this judgment has not been enforced and we have made no 
payments.  

- 51 -

                                   
   
Witness Patent and General Litigation Matters  

At the time of our May 25, 2007 acquisition of Witness, Witness was subject to a number of patent and general litigations that were 
publicly disclosed by Witness prior to the acquisition. The following is a summary of those proceedings and developments since the 
date of the acquisition:  

Knowlagent  

On December 11, 2002, Witness filed a lawsuit in the United States District Court for the Northern District of Georgia, Atlanta 
Division, against Knowlagent, Inc. (“Knowlagent”), which is the assignee of U.S. Patent Nos. 6,324,282 B1 and 6,459,787 B2. 
Witness sought a declaration that it did not infringe either of these two patents and a declaration that these patents were invalid and 
unenforceable. We subsequently reached a settlement agreement with Knowlagent and the case was terminated on August 31, 2007.  

Blue Pumpkin  

On March 14, 2007, Witness was served with a complaint by Doron Aspitz, the former Chief Executive Officer of Blue Pumpkin 
Software, Inc. (“Blue Pumpkin”), in California Superior Court for the County of Santa Clara. The complaint named Witness as 
defendant and asserted eight causes of action, including promissory estoppel and negligent misrepresentation, in connection with 
Witness’s 2005 acquisition of Blue Pumpkin. The complaint sought over $5.0 million in compensatory damages as well as other 
unquantified punitive and exemplary damages. On August 10, 2007, Witness successfully removed the suit from the California 
Superior Court to the Southern District of New York and on August 14, 2007, the plaintiff voluntarily dismissed the suit.  

NICE Systems Settlement Agreement  

On August 1, 2008, we reached a settlement agreement with NICE to resolve all patent litigations between NICE and Witness in 
existence at that time. The following is a summary of these litigations, each of which was formally terminated by the applicable court 
between August 8, 2008 and August 13, 2008:  

•

  Suit filed on July 20, 2004, in the U.S. District Court for the Southern District of New York by STS Software Systems Ltd. 

(“STS Software”), a wholly-owned subsidiary of NICE and declaratory judgment action filed the same day by Witness 
against STS Software in the U.S. District Court for the Northern District of Georgia. These two cases were consolidated to 
the Northern District of Georgia, where STS Software asserted that certain Witness recording products infringed on claims 
of U.S. Patent Nos. 6,122,665; 6,865,604; 6,871,229; and 6,880,004 relating to VoIP technology and sought only injunctive 
relief. A bench trial was held from March 17-21, 2008. On May 23, 2008, the court entered a judgment of non-infringement 
in our favor.

•

  Suit filed on August 30, 2004, in the U.S. District Court for the Northern District of Georgia, Atlanta Division, by Witness 
against NICE Systems, Inc., a wholly-owned subsidiary of NICE. Witness asserted that NICE’s screen capture products 
infringed on claims of U.S. Patent Nos. 5,790,790 and 6,510,220. The case was consolidated with a separate February 24, 
2005 suit filed by Witness against NICE alleging infringement on the same patents. We were waiting on the court to assign 
a trial date at the time of the settlement.

- 52 -

                                   
   
 
 
•

  Suit filed on January 19, 2006, in the U.S. District Court for the Northern District of Georgia, Atlanta Division, by Witness 
against NICE. Witness asserted that NICE’s speech analytics products infringed on claims of U.S. Patent No. 6,404,857. A 
jury trial was held from May 12-16, 2008 and the jury returned a verdict in our favor and against NICE on the claims of 
infringement. The jury also awarded us $3.3 million in damages; however, this award was superseded by the terms of the 
settlement agreement disclosed above.

•

  Suit filed on May 10, 2006, in the U.S. District Court for the District of Delaware by NICE against Witness seeking 

monetary damages and injunctive relief. NICE asserted that various Witness recording products infringed on claims of U.S. 
Patent Nos. 5,274,738; 5,396,371; 5,819,005; 6,249,570; 6,728,345; 6,775,372; 6,785,370; 6,870,920; 6,959,079; and 
7,010,109. These patents cover various aspects for recording customer interaction communications and traditional call 
logging. A jury trial was held from January 14-22, 2008, and the jury was unable to reach a verdict, resulting in a mistrial.

•

  Declaratory judgment action filed on December 27, 2006, in the U.S. District Court for the Northern District of Georgia by 
NICE against Witness seeking a declaration that the claims of U.S. Patent No. 6,757,361 (relating to speech analytics) were 
invalid and that NICE has not infringed this patent. The Court granted our motion to dismiss the case for lack of subject 
matter jurisdiction on August 10, 2007.

From time to time we or our subsidiaries may be involved in other legal proceedings and/or litigation arising in the ordinary course of 
our business that might impact our financial position, our results of operations, or our cash flows.  

Item 4. Submission of Matters to a Vote of Security Holders  

Not applicable.  

- 53 -

                                   
   
 
 
 
PART II  

Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters, and Issuer Purchases of Equity Securities

Market Information  

Since February 1, 2007, our common stock has traded on the over-the-counter securities market under the symbol “VRNT.PK” with 
pricing and financial information provided by the Pink Sheets. Prior to February 1, 2007, our common stock traded on NASDAQ 
under the symbol “VRNT”. However, as a result of the delay in filing our periodic reports with the SEC, we were unable to comply 
with the listing standards of NASDAQ and our common stock was suspended from trading effective February 1, 2007 and formally 
de-listed effective June 4, 2007.  

The following table sets forth the range of high and low intra-day sales prices of our common stock as reported on NASDAQ for the 
period from February 1, 2005 through January 31, 2007 and high and low quotations as reported by the Pink Sheets from February 1, 
2007 through January 31, 2008. The bid quotations reflect inter-dealer prices, without retail mark-up, mark-down, or commission, and 
may not necessarily reflect actual transactions:  

Year Ended January 31,

Quarter

Low

High

2006 

2007 

2008 

Holders  

2/1/05 – 4/30/05  
5/1/05 – 7/31/05  
8/1/05 – 10/31/05 
11/1/05 – 1/31/06 

2/1/06 – 4/30/06  
5/1/06 – 7/31/06  
8/1/06 – 10/31/06 
11/1/06 – 1/31/07 

2/1/07 – 4/30/07  
5/1/07 – 7/31/07  
8/1/07 – 10/31/07 
11/1/07 – 1/31/08 

$
$
$
$

$
$
$
$

$
$
$
$

29.74   
30.18   
36.48   
33.21   

31.86   
25.14   
26.50   
32.09   

28.40   
28.40   
23.50   
13.35   

$
$
$
$

$
$
$
$

$
$
$
$

40.80
39.59
42.73
39.77 

37.98
33.89
33.05
36.67

32.80 
33.25
30.25
25.10

There were 98 holders of record of our common stock at February 28, 2010. Such record holders include holders who are nominees 
for an undetermined number of beneficial owners.  

- 54 -

                                   
   
 
 
 
 
   
   
   
 
 
   
  
 
 
    
  
  
  
 
  
 
 
    
  
  
  
  
 
 
    
 
  
  
  
Dividends  

We have not declared or paid any cash dividends on our equity securities and have no current plans to pay any dividends on our equity 
securities. We intend to retain our earnings to finance the development of our business, repay debt, and for other corporate purposes. 
In addition, the terms of our credit agreement restrict our ability to pay cash dividends on shares of our common or preferred stock. 
See “Management’s Discussion and Analysis of Financial Condition and Results of Operations - Liquidity and Capital Resources” 
under Item 7, for a more detailed discussion of these limitations. Our ability to pay dividends on our common stock is also limited by 
the terms of our outstanding shares of preferred stock which ranks senior to our common stock with respect to the payment of 
dividends and bears a preferred dividend which currently accrues at the rate of 3.875% per year. See Note 9, “Convertible Preferred 
Stock” to the consolidated financial statements included in Item 15 for a more detailed discussion of these restrictions.  

Any future determination as to the payment of dividends on our common stock will be made by our board of directors at its discretion, 
subject to the limitations contained in the credit agreement and the rights of the holders of the preferred stock and will depend upon 
our earnings, financial condition, capital requirements, and other relevant factors.  

Securities Authorized for Issuance Under Equity Compensation Plans  

See “Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters - Equity Compensation 
Plan Information” under Item 12.  

- 55 -

                                   
   
Stock Performance Graph  

The following table compares the cumulative total stockholder return on our common stock with the cumulative total return on the 
NASDAQ Composite Index and the NASDAQ Computer & Data Processing Services Index, assuming an investment of $100 on 
May 16, 2002, the date of our IPO, through January 31, 2008, and the reinvestment of any dividends. The comparisons in the graph 
below are based upon historical data based upon closing sale prices on NASDAQ for our common stock for each day prior to the year 
ended January 31, 2007 and the high and low closing bid quotations (as reported by the Pink Sheets) for each day during the year 
ended January 31, 2008 and are not indicative of, nor intended to forecast, future performance of our common stock.  

Verint Systems Inc. 
NASDAQ Composite Index 
NASDAQ Computer & Data 

Processing Index 

May 16, 
2002   

January 31,
2003

January 31,
2004

January 31,
2005

January 31,
2006

January 31,
2007

January 31,
2008

 $ 
$ 

100  $ 
100  $ 

128.50  $ 
90.60 $ 

169.77  $ 
159.14 $ 

263.15  $ 
152.93 $ 

250.17  $ 
183.47  $ 

228.09  $ 
181.75 $ 

127.67 
178.73

$ 

100  $ 

85.53 $ 

113.76 $ 

121.70 $ 

131.70  $ 

147.19 $ 

150.86

- 56 -

                                   
   
 
 
 
   
 
   
 
 
  
Recent Sales of Unregistered Securities  

Preferred Stock  

On May 25, 2007, we entered into a Securities Purchase Agreement (the “Securities Purchase Agreement”) with Comverse, pursuant 
to which Comverse purchased, for cash, an aggregate of 293,000 shares of our preferred stock, at an aggregate purchase price of 
$293.0 million. Proceeds from the issuance of the preferred stock were used, together with the proceeds of the term loan under our 
credit agreement, described in “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Liquidity 
and Capital Resources” under Item 7 and in Note 7, “Long-term Debt” to the consolidated financial statements included in Item 15, 
and cash on hand, to finance the acquisition of Witness.  

The preferred stock was issued at a purchase price of $1,000 per share and ranks senior to our common stock. Commencing 180 days 
after we become compliant with our SEC reporting requirements, and provided that the underlying shares of our common stock have 
been approved for issuance by our common stockholders, Comverse will have demand and customary “piggyback” registration rights 
with respect to the preferred stock. See “Certain Relationships and Related Transactions, and Director Independence — Comverse 
Preferred Stock Financing Agreements” under Item 13 for additional information. The preferred stock does not have voting or 
conversion rights until the underlying shares of common stock are approved for issuance by a vote of holders of a majority of our 
common stock, at which time each share of preferred stock will be entitled to a number of votes equal to the number of shares of our 
common stock into which such preferred stock would have been convertible at the Conversion Rate (as defined below) in effect on the 
date the preferred stock was issued to Comverse. Following receipt of stockholder approval for the issuance of the underlying shares, 
each share of preferred stock will be convertible at the option of the holder thereof into a number of shares of our common stock equal 
to the liquidation preference then in effect divided by the conversion price then in effect. The initial conversion price is set at $32.66 
and the initial conversion rate is set at 30.6185 shares of common stock for each share of preferred stock that is converted. We also 
have the right in certain circumstances to cause the mandatory conversion of the preferred stock into shares of common stock at the 
then-applicable conversion rate.  

The terms of the preferred stock also provide that upon a fundamental change, as defined in the certificate of designation, the holders 
of the preferred stock will have the right to require us to repurchase the preferred stock for 100% of the liquidation preference then in 
effect. If we fail to repurchase the preferred stock as required upon a fundamental change, then the number of directors constituting 
the board of directors will be increased by two, and the holders of the preferred stock will have the right to elect two directors to fill 
such vacancies. Upon repurchase of the preferred stock subject to the fundamental change repurchase right, the holders of the 
preferred stock will no longer have the right to elect additional directors, the term of office of each additional director will terminate 
immediately upon such repurchase, and the number of directors will, without further action, be reduced by two. In addition, in the 
event of a fundamental change, the conversion rate will be increased to provide for additional shares of common stock issuable to the 
holders of the preferred stock upon conversion, based on a sliding scale depending on the acquisition price, as defined in the certificate 
of designation, ranging from zero to 3.7 additional shares of common stock for every share of preferred stock converted into common 
stock following a fundamental change. The preferred stock was issued in a private placement in reliance upon the exemption from 
registration provided by Section 4(2) of the Securities Act of 1933, as amended.  

- 57 -

                                   
   
Equity Grants  

As a result of our inability to file required SEC reports during our extended filing delay period, we ceased using our registration 
statement on Form S-8 to make equity grants to employees. As a result, on March 27, 2006, we suspended option exercises under our 
equity incentive plans and terminated purchases under our employee stock purchase plan for all employees, including executive 
officers. In addition, we did not make any equity awards to employees, including executive officers, during the year ended January 31, 
2007.  

On May 24, 2007, we received a no-action letter from the SEC upon which we relied to make a broad-based equity grant to employees 
under a no-sale theory. The stock option committee of our board of directors approved this grant on July 2, 2007. On this same date, 
the board of directors and the stock option committee also approved an equity grant to our directors, executive officers, and certain 
other executives who were accredited investors in reliance upon a private placement exemption from the federal securities laws.  

We have continued to rely on our no-action relief to make broad-based equity grants during our extended filing delay period, while 
simultaneously making grants to our executive officers and directors under a private placement exemption. We believe that these 
continued broad-based equity awards have been an important part of our retention initiatives and have also helped to incentivize 
participants and build long-term commitment and goodwill to the company.  

The following summarizes various time-based equity awards approved by the stock option committee on the dates listed below since 
the beginning of the year ended January 31, 2007 under the application of the no-sale theory to employees (excluding directors and 
executive officers) in the United States and elsewhere throughout the world:  

•

•

•

•

•

  July 2, 2007 and August 23, 2007 — equity awards representing an aggregate of approximately 669,000 shares;

  December 7, 2007 — equity awards representing approximately 235,000 shares;

  April 10, 2008 and May 28, 2008 — equity awards representing an aggregate of approximately 717,000 shares;

  March 4, 2009 — equity awards representing approximately 585,000 shares; and

  May 20, 2009 — equity awards representing approximately 458,000 shares.

- 58 -

                                   
   
 
 
 
 
 
The following summarizes various time-based and performance-based equity awards approved by the board of directors or the stock 
option committee on the dates listed below since the beginning of the year ended January 31, 2007 under a private placement 
exemption to directors, executive officers, or other employees qualifying as accredited investors:  

•

•

•

•

•

•

  July 2, 2007 — equity awards representing approximately 602,000 shares;

  December 6, 2007 — equity awards representing approximately 262,000 shares;

  May 28, 2008 — equity awards representing approximately 524,000 shares;

  March 4, 2009 — equity awards representing approximately 768,000 shares;

  March 19, 2009 — equity awards representing approximately 20,000 shares; and

  May 20, 2009 — equity awards representing approximately 72,000 shares.

All grants were made under a stockholder-approved equity compensation plan or contain vesting conditions which require that we 
receive stockholder approval of a new equity compensation plan or have additional share capacity under an existing stockholder-
approved equity compensation plan for the awards to stock vest. All grants were compensatory in nature and were issued without cost 
to the employee. For a more detailed discussion of equity granted to our executive officers, see “Executive Compensation — 
Compensation Discussion and Analysis” under Item 11.  

Issuer Purchases of Equity Securities  

All of the purchases in the table below reflect shares withheld upon vesting of restricted stock to satisfy statutory minimum tax 
withholding obligations. The shares that were withheld were deposited in our treasury and a corresponding cash payment was made by 
us to the tax authorities. Due to the extended period covered by this report, the table below only includes those months in which 
purchases were made (no purchases were made in the months omitted from the table). Purchases subsequent to January 31, 2008, 
which are not included in the table below, are as follows (repurchase prices correspond to the closing prices of our common stock on 
the Pink Sheets on the relevant vesting dates (or the trading date immediately preceding the vesting date)): February 16, 2008 (2,000 
shares at $17.69 per share), May 16, 2008 (2,000 shares at $23.50 per share), May 16, 2009 (8,000 shares at $6.20 per share), and 
January 11, 2010 (2,913 shares at $19.00 per share). From time to time, we may also foreclose on shares of our common stock pledged 
to us by non-officer employees as security for tax-related loans associated with equity vestings if the employee defaults on his or her 
repayment obligations.  

- 59 -

                                   
   
 
 
 
 
 
 
Issuer Purchases of Equity Securities  

(d)
    Maximum number (or  
   approximate dollar value)
Total number of shares (or     of shares (or units) that 
units) purchased as part of     may yet be purchased

(c)

(a)
 Total number of  
 shares (or units)  Average price paid per publicly announced plans or   

(b)

Period
December 2005 
December 2006 
July 2007 
August 2007 
November 2007 

purchased

share (or unit)

programs

12,340  $
15,976  $
7,500  $
3,000  $
2,500  $

38.22   
33.82
30.77
27.55
21.00

N/A    
N/A    
7,5001  
3,0001  
2,5001  

under the plans or
programs

N/A 
N/A
N/A1
N/A1
N/A1

1

  On June 28, 2007, our board of directors approved a limited stock repurchase program (the “Director Repurchase Program”) to 

enable us to automatically repurchase, upon vesting, 40% of the shares of restricted stock otherwise deliverable to the 
independent directors of our board of directors (and such other directors as our board of directors may from time to time 
designate) upon such vesting in order to enable these directors to make required tax payments. The Director Repurchase Program 
is effective through the date we become compliant with our SEC reporting obligations. Based on all grants made eligible for the 
Director Repurchase Program as of the filing date of this report, assuming that the Director Repurchase Program is still in effect 
at the time of vesting and that all grants vest, the maximum number of shares yet to be repurchased is currently 8,000. In 
addition, on November 24, 2009, our board of directors approved a limited stock repurchase program (the “Officer Repurchase 
Program”) to enable us to offer to repurchase from each executive officer the number of shares necessary to satisfy such officer’s 
minimum tax withholding obligation in connection with equity vesting-related tax events that occur during a company-imposed 
trading blackout. Our executive officers are not obligated to participate in the Officer Repurchase Program, which is effective 
through the date we file our Annual Report on Form 10-K for the year ending January 31, 2010 and is not limited to a set number 
of shares.

Item 6. Selected Financial Data  

The following selected consolidated financial data as of and for the years ended January 31, 2008, 2007, and 2006 has been derived 
from our audited consolidated financial statements included elsewhere in this report. The selected consolidated financial data as of and 
for the years ended January 31, 2005 and 2004, has been derived from our restated unaudited consolidated financial statements, which 
are not contained in this report. Our historical results should not be viewed as indicative of results expected for any future period.  

The financial information as of and for the years ended January 31, 2005 and 2004 has been restated to reflect adjustments to our 
financial statements as discussed in “Explanatory Note” in the forepart of this report, in “Management’s Discussion and Analysis of 
Financial Condition and Results of Operations” under Item 7 and in Note 2, “Corrections of Errors in Previously Issued Consolidated 
Financial Statements” to the consolidated financial statements included in Item 15.  

- 60 -

                                   
   
 
    
   
 
    
 
 
    
   
 
   
 
    
   
 
   
 
 
    
   
 
 
 
   
 
 
 
 
  
   
  
  
  
  
  
 
 
 
We have not amended our previously-filed Annual Reports on Form 10-K or Quarterly Reports on Form 10-Q for the periods affected 
by the restatement. The financial information that has been previously filed or otherwise reported for these periods is superseded by 
the information in this report, and the financial statements and related financial information contained in such previously-filed reports 
should no longer be relied upon.  

Five-Year Selected Financial Highlights:  

Consolidated Statements of Operations Data

(in thousands, except per share data)

2008

For the Years Ended January 31,
2006

2005

2007

Revenue 
Operating income (loss) 
Net income (loss) 
Net income (loss) applicable to 

common shares 

Net income (loss) per share: 
Basic 
Diluted 
Weighted-average shares: 
Basic 
Diluted 

$
$
$

$

$
$

$
$
$

$

$
$

534,543
(114,630)  
(198,609)

(207,290)

(6.43)
(6.43)

32,222
32,222

$
$
$

$

$
$

368,778
(47,253)  
(40,519)

(40,519)

(1.26)
(1.26)

32,156
32,156

(Restated)    

$
$
$

$

$
$

278,754

4,112   
1,664

1,664

0.05
0.05

31,781
32,620

$
$
$

$

$
$

214,038   
(15,074)  
19,027   

19,027   

0.62   
0.59   

30,881   
32,175   

2004
(Restated)

174,132
5,609 
2,276

2,276

0.08
0.08

27,831
29,083

We have never declared a cash dividend to common stockholders.  

Consolidated Balance Sheet Data

(in thousands)

2008

2007

As of January 31,
2006

2005

(Restated)    

2004
(Restated)

Total assets 
Long-term debt, including current 

maturities 
Preferred stock 
Total stockholders’ equity 

$ 1,492,275   

$

593,676   

$

609,558   

$

529,761   

$

414,639 

610,000
293,663
29,298

1,058
—
197,604

1,325
—
219,632

1,823   
—   
203,074   

1,889
—
151,045

During the five year period ended January 31, 2008, we acquired a number of businesses, the more significant of which were the 
acquisitions of MultiVision in January 2006, Mercom in July 2006, and Witness in May 2007. The operating results of acquired 
businesses have been included in our consolidated financial statements since their respective acquisition dates and have contributed to 
our revenue growth.  

- 61 -

                                   
   
 
 
   
   
   
   
   
   
   
   
   
 
 
   
 
   
  
 
   
   
   
   
   
   
   
   
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
   
   
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
   
 
   
  
   
   
   
 
 
 
 
 
 
 
The May 2007 acquisition of Witness had significant impacts to our operating results for the year ended January 31, 2008, including 
the following:  

•

•

•

•

•

•

•

•

  an increase in revenue of $123.1 million;

  additional amortization of intangible assets of $22.6 million;

  a $6.4 million charge for in-process research and development;

  integration costs of $11.0 million incurred to support and facilitate the combination of Verint and Witness into a single 

organization;

  legal fees of $8.7 million associated with pre-existing litigation between Witness and a competitor;

  interest expense on our term loan of $34.4 million;

  realized and unrealized losses on our interest rate swap of $29.2 million; and

  unrealized gains of $7.2 million on an embedded derivative financial instrument related to the variable dividend feature of 

our preferred stock.

Operating results for the years ended January 31, 2008 and 2007 include non-cash impairment charges related to the MultiVision 
acquisition of $9.4 million and $21.6 million, respectively, and non-cash impairment charges related to the Opus, CM Insight, and a 
portion of the Witness acquisitions of $14.0 million and $3.1 million, respectively.  

Operating results for the year ended January 31, 2008 include $3.3 million in restructuring costs and approximately $26 million in 
professional fees and related expenses associated with our restatement of previously filed financial statements and our extended filing 
delay status.  

Operating results for the years ended January 31, 2008 and 2007 include stock-based compensation expense associated with our 
adoption of Statement of Financial Accounting Standards (“SFAS”) No. 123 (revised 2004), Share-Based Payments (“SFAS No. 123
(R)”), of $31.0 million and $18.6 million, respectively.  

Operating results for the year ended January 31, 2007 include a $19.2 million one-time settlement charge related to our exit from a 
royalty-bearing program with the OCS.  

More detailed information regarding these transactions appears in “Management’s Discussion and Analysis of Financial Condition 
and Results of Operations” included in Item 7.  

- 62 -

                                   
   
 
 
 
 
 
 
 
 
The following unaudited tables present the impact of the restatement adjustments to selected financial data previously presented in our 
Annual Report on Form 10-K for the years ended January 31, 2005 and 2004. We have derived this data from our unaudited 
consolidated financial statements not contained within this report:  

(in thousands, except per share data)  As Reported   Adjustments As Restated As Reported   Adjustments As Restated

Condensed Consolidated Statements of Operations

For the Years Ended January 31,

2005

2004

  $

Revenue 
Cost of revenue 
Gross profit 
Operating expenses: 
Research and development, net 
Selling, general and administrative   
In-process research and 

development 

Acquisition-related write-downs (1)  

Total operating expenses 

Operating income (loss) 
Other income, net 
Income (loss) before income taxes 
Provision for (benefit from) income 

taxes 

Net income (loss) 

Net income (loss) per share 
Basic 
Diluted 

  $

  $
  $

Weighted average common shares 

outstanding 

249,824   $
112,774  
137,050  

(35,786) $
(494) 
(35,292)

$

214,038
112,280  
101,758

192,744   $
89,302  
103,442  

(18,612) $
(6,075) 
(12,537)

174,132
83,227 
90,905

31,961  
83,070  

3,154  
1,481  
119,666  
17,384  
3,618  
21,002  

(2,644)
1,291

—
(1,481)
(2,834)
(32,458)
374
(32,084)

29,317
84,361

3,154
—
116,832
(15,074)
3,992
(11,082)

23,233  
63,020  

—  
—  
86,253  
17,189  
2,670  
19,859  

(3,676)
2,719

—
—
(957)
(11,580)
82
(11,498)

19,557
65,739

—
—
85,296
5,609
2,752
8,361

1,930  
19,072   $

(32,039)

(45)  $

(30,109)
19,027   $

1,921  
17,938   $

4,164
(15,662)  $

6,085
2,276 

0.62   $
0.58   $

— $
$

0.01

0.62
0.59

$
$

0.65   $
0.61   $

(0.57) $
(0.53) $

0.08
0.08

Basic 
Diluted 

30,894  
32,626  

(13)
(451) 

30,881
32,175  

27,690  
29,437  

141
(354) 

27,831
29,083 

(1)   $1.5 million of acquisition-related write-downs was reclassified to cost of revenue to correctly present the acquisition-related 

write-downs in accordance with GAAP.

- 63 -  

                                   
   
 
 
   
  
   
  
   
  
   
  
   
  
   
 
 
 
 
 
  
 
  
 
  
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
  
   
  
   
  
   
  
   
  
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
   
 
   
  
   
  
   
  
   
  
   
  
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
   
 
   
  
   
  
   
  
   
  
   
  
   
 
  
 
  
 
  
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(in thousands)

Assets 

Cash and cash equivalents 
Restricted cash and bank time 

deposits 

Short-term investments 
Accounts receivable, net 
Inventories 
Receivables from affiliates 
Property and equipment, net 
Goodwill 
Intangible assets, net 
Capitalized software development 

costs, net (1) 

Other assets 

Total assets 

Liabilities and Stockholders’ 

Equity 

Accounts payable and accrued 

expenses 

Deferred revenue 
Liabilities to affiliates 
Other liabilities (2) 
Total liabilities 

Condensed Consolidated Balance Sheets

As of January 31,

2005

2004

  As reported   Adjustments   As Restated   As reported   Adjustments   As Restated 

  $

45,100   $

(177) $

44,923

$

77,516   $

(76) $

77,440

—  
195,314  
39,072  
17,267  
—  
17,540  
49,625  
12,026  

177

—  
(6,309)
994
1,221
(49)
44
(83)

9,728  
13,306  
398,978   $

86
134,879
130,783

  $

  $

67,012   $
41,086  
2,154  
5,351  
115,603  

16,517
184,865
(768)
10,470
211,084

177

195,314  
32,763
18,261
1,221
17,491
49,669
11,943

9,814
148,185
529,761

83,529
225,951
1,386
15,821
326,687

$

$

$

$

—  
151,197  
31,856  
15,833  
1,824  
14,129  
14,364  
2,051  

10,815  
9,121  
328,706   $

76 
—  
(8,790)
2,499 
3,922 
(7)
293 
(27)

172 
87,871 
85,933 

49,564   $
26,701  
1,178  
6,595  
84,038  

9,380 
151,560 
(26)
18,642 
179,556 

76
151,197 
23,066
18,332
5,746
14,122
14,657
2,024

10,987
96,992
414,639

58,944
178,261
1,152
25,237
263,594

$

$

Stockholders’ Equity: 
Common stock 
Additional paid-in capital 
Unearned stock-based compensation  
Retained earnings (accumulated 

deficit) 

Accumulated other comprehensive 

income (loss) 
Total stockholders’ equity 
Total liabilities and 

32  
282,364  
(3,395) 

—
39,576
—

32
321,940
(3,395)

30  
262,472  
(1,615) 

— 
24,844 
— 

30
287,316
(1,615)

2,155  

(116,902)

(114,747)

(16,917) 

(116,857)

(133,774)

2,219  
283,375  

(2,975) 
(80,301)

(756) 

203,074

698  
244,668  

(1,610) 
(93,623)

(912)
151,045

stockholders’ equity 

  $

398,978   $

130,783

$

529,761

$

328,706   $

85,933 

$

414,639

(1)   Previously presented within Other assets.
(2)   Includes liability of $2,125 and $1,586 for severance pay as of January 31, 2005 and 2004, respectively, and a convertible note of 

$2,200 as of January 31, 2004, all previously reported separately.

- 64 -

                                   
   
 
 
   
  
   
  
   
  
   
  
   
  
   
 
 
 
 
 
  
 
  
 
  
   
 
 
  
 
  
   
 
  
 
  
 
  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
   
 
 
   
  
   
  
   
  
   
  
   
  
   
 
  
 
  
 
  
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
   
 
 
   
  
   
  
   
  
   
  
   
  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table presents the cumulative effect of the unaudited restatement adjustments on our accumulated deficit for all periods 
through January 31, 2003. Our restated accumulated deficit as of January 31, 2003 is $136.1 million.  

Accumulated deficit as originally reported — January 31, 2003 

Restatement adjustments: 

Phase I — Stock-based compensation
Phase II — Other restatement adjustments 
Revenue recognition 
Cost of revenue 
Other restatement adjustments 

Income tax benefit 
Total impact of restatement on opening accumulated deficit
Accumulated deficit as restated — January 31, 2003 

$

(34,855)

(18,135)
4,376 
(145,176)
54,479
1,064
(103,392)
2,197
(101,195)
(136,050)

$

The restatement adjustments recorded to the financial statements for the years ended January 31, 2005 and 2004 include the following: 

•

•

•

•

•

  Revenue adjustments reflect the net impact of the recognition of revenue over longer periods of time than originally 

recorded for those multiple element arrangements for which we were unable to determine the fair value of undelivered 
elements, or where the criteria for revenue recognition was otherwise not met;

  Adjustments to cost of revenue reflect the net impact of the deferral or recognition of the cost of revenue associated with 

the corresponding revenue adjustments;

  Cost of revenue has also been adjusted to reflect the reclassification of certain expenses previously classified as research 

and development expenses into cost of revenue. These adjustments also account for the reduction in research and 
development expenses;

  Cost of revenue and operating expenses have been adjusted to reflect adjustments to stock-based compensation expense, 

relating to grants by Comverse of options to acquire Comverse common stock, pursuant to the Phase I review performed by 
Comverse’s Special Committee;

  Cost of revenue and operating expenses have been adjusted to reflect adjustments to reserves and accruals pursuant to the 

Phase II investigation performed by our audit committee;

- 65 -

                                   
   
 
 
 
   
 
 
  
 
 
 
 
 
 
 
 
   
 
 
  
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
•

•

•

•

•

•

•

•

•

•

  The provision for (benefit from) income taxes has been adjusted to reflect the anticipated income tax consequences of all 

restatement adjustments;

  Certain restricted cash balances have been reclassified from cash and cash equivalents and into restricted cash and time 

deposits;

  Accounts receivable has been adjusted as a result of our revenue recognition corrections, primarily to present accounts 

receivable net of related deferred revenue;

  Certain previously recognized cost of revenue deferrals have been reclassified from inventories to deferred cost of revenue 

within other assets;

  Property and equipment, net, goodwill, intangible assets, net, and capitalized software development costs, net, have been 

adjusted to reflect the impact of correcting misstatements identified during our restatement process.

  We have recorded sizeable increases in deferred revenue and deferred cost of revenue resulting from our revenue 

recognition corrections. Deferred cost of revenue is reflected within other assets;

  Accounts payable and accrued expenses have been adjusted to reflect adjustments to reserves and accruals pursuant to the 
Phase II investigation performed by our audit committee. Accounts payable and accrued expenses have also been adjusted 
to reflect the impact of correcting misstatements identified during our restatement process.

  Additional paid-in capital has been corrected to reflect adjustments to stock-based compensation expense pursuant to the 

Phase I review performed by Comverse’s Special Committee;

  The changes to accumulated deficit reflect the cumulative impact of all corrections to our statement of operations for 

periods up to and through the balance sheet date;

  The changes to accumulated other comprehensive income (loss) reflect the impact of foreign currency translation on 

corrected balance sheet accounts with functional currencies other than the U.S. Dollar.

Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations 

The following management’s discussion and analysis of our financial condition and results of operations should be read in conjunction 
with the “Explanatory Note” at the beginning of this report, “Business” under Item 1, “Selected Financial Data” under Item 6, and the 
consolidated financial statements and the related notes thereto which appear elsewhere in this report. This discussion contains a 
number of forward-looking statements, all of which are based on our current expectations and all of which could be affected by 
uncertainties and risks. Our actual results may differ materially from the results contemplated in these forward-looking statements as a 
result of many factors including, but not limited to, those described under “Risk Factors” under Item 1A.  

- 66 -  

                                   
   
 
 
 
 
 
 
 
 
 
 
Investigation and Restatement  

Background  

Since our IPO in May 2002, we have been a majority-owned subsidiary of Comverse, and prior thereto we were a wholly-owned 
subsidiary of Comverse.  

Phase I Review  

While we were a wholly-owned subsidiary of Comverse, our employees received from Comverse options to purchase Comverse 
common stock, which we accounted for under the then-applicable accounting and disclosure rules of SFAS No. 123, Accounting for 
Stock-Based Compensation (“SFAS No. 123”) and Accounting Principles Board Opinion (“APB”) No. 25, Accounting for Stock 
Issued to Employees (“APB No. 25”). We did not recognize any compensation expense for stock options granted to employees during 
the periods when we were a wholly-owned subsidiary as we believed that the exercise price of the options granted was equivalent to 
the market price of the common stock on the date of grant. We provided the pro forma disclosures of stock-based compensation in 
accordance with SFAS No. 123. Since May 2002, none of our employees have received any compensatory awards from Comverse, 
other than in connection with a repricing of Comverse stock options initiated by Comverse in June 2002.  

On March 14, 2006, Comverse announced that its board of directors had formed the Comverse Special Committee, composed of their 
outside directors, to review matters relating to stock option granting practices of Comverse including the accuracy of the option grant 
dates.  

On April 17, 2006, the Comverse Special Committee announced its preliminary conclusion that the actual dates of measurement for 
certain Comverse stock option grants differed from the recorded dates. As a result of this announcement, we determined that, until 
completion of the Comverse review, we could not determine the impact that such review would have on our historical compensation 
expense or our previous disclosures made in accordance with SFAS No. 123 and APB No. 25. As a result, on April 17, 2006, we 
announced that our historical financial statements should not be relied on. In addition, we concluded at that time, that without better 
visibility into the results of the Comverse investigation, we could not disclose any current financial information (other than selected 
unaudited information, such as revenue data, which would not be impacted by the potential stock-based compensation charges) since 
that information could ultimately prove to be materially incorrect, incomplete, or misleading.  

- 67 -

                                   
   
Although there were no allegations or evidence suggesting that the measurement dates we used for options we granted after our IPO 
date were incorrect, at the request of our audit committee, our management conducted an internal review of our stock option grant 
practices to determine whether the actual dates of measurement for any stock options granted following our IPO differed from the 
recorded dates. No such differences were uncovered and the evidence supported all grant dates. Although it was not the focus of the 
Phase II investigation, our audit committee subsequently uncovered no evidence of improper stock option backdating.  

On September 6, 2006, we announced that the Comverse Special Committee had provided us with preliminary measurement dates for 
the Comverse stock options granted to our employees, including preliminary calculations of the additional stock-based compensation 
expense attributable to those grants. We also announced that, based on this information, we had determined that the non-cash, stock-
based compensation expense we would possibly need to record was material for certain periods, our expectation was that we would 
restate certain of our historical financial statements since our IPO, that periods prior to the year ended January 31, 2002 could be 
affected and that, in addition to such expense, we also expected to record certain material tax charges, make various tax payments, and 
pay third-party fees and expenses resulting from the improper accounting for certain Comverse stock options.  

Phase II Investigation  

On November 14, 2006, Comverse announced that the Comverse Special Committee had expanded its investigation into certain non-
option related accounting matters, including possible revenue recognition errors, errors in recording of certain deferred tax assets, 
expense misclassification, misuse of accounting reserves, and understatement of backlog. As a result, our audit committee initiated its 
own internal investigation into certain of these non-option accounting issues, including accounting reserves, income statement expense 
classification, and revenue recognition. Our internal investigation of these other accounting issues was conducted by our audit 
committee with the assistance of Loeb & Loeb LLP, special independent counsel, and BDO Seidman, LLP, forensic accountants, as 
well as various technology experts. Over 5 million documents were collected and, after filtering the documents for relevance, more 
than half a million documents were reviewed. Our audit committee and special independent counsel conducted interviews with 27 
current and former employees, as well as personnel of our auditors. In addition, representatives of our audit committee interfaced 
frequently with our personnel worldwide. The review initially covered the year ended January 31, 1998 through the year ended 
January 31, 2006, but was later expanded to include the year ended January 31, 2007.  

VSOE/Revenue Recognition Review  

Separate and distinct from the Phase I review and the Phase II investigation, in connection with the audits of our open and prior 
accounting periods at the time, we announced on November 5, 2007 that we had also undertaken reviews of our accounting treatment 
for revenue recognition under complex contractual arrangements pursuant to SOP 97-2, SOP 81-1, and related accounting guidance. 
As part of this review, we completed a comprehensive review of our license and sales agreements, and re-performed our analysis 
associated with, among other things, the establishment of VSOE of fair value in accordance with SOP 97-2. VSOE of fair value 
calculations involve making determinations regarding the fair value of our maintenance, professional and implementation services, as 
well as the application of the residual method to allocate revenue to each element of our bundled hardware and software arrangements. 

- 68 -

                                   
   
On March 20, 2008, we announced the completion and key results of the Phase I review and Phase II investigation, which are 
described more fully below. The VSOE/revenue recognition review has also been completed as described below.  

The adjustments recorded in connection with these restatements to our previously filed historical financial statements are set forth 
below under “- Restatement Adjustments”.  

Summary of Findings  

Phase I Review  

The investigation by the Comverse Special Committee determined that Comverse’s historical stock option granting practices were not 
in accordance with U.S. GAAP. On that basis, we determined that our previous disclosures made in accordance with SFAS No. 123 
and APB No. 25 needed to be restated and that amounts of compensation expense and income tax benefits previously recorded by us 
were understated, as more fully described below under “- Restatement Adjustments”.  

During the course of our management review, no evidence of any differences between the actual dates of measurement and the 
recorded dates of measurement with respect to Verint stock option grants was discovered. In addition, although it was not the focus of 
the Phase II investigation discussed below, our audit committee also uncovered no evidence of improper stock option backdating and 
we believe that the accounting related to these stock options was correct. As a result, no accounting adjustments were required to be 
recorded.  

Phase II Investigation  

Issues Resulting in Restatement Adjustments  

Reserves Adjustments  

Our audit committee found that, prior to the year ended January 31, 2003, accounting reserves were intentionally overstated. Our audit 
committee found that this practice of overstating reserves was not systemic within Verint but rather was done on an ad hoc basis by a 
small number of employees, including our former Chief Financial Officer and certain other former employees who directly or 
indirectly reported to him. Moreover, although this practice of overstating reserves (and the subsequent release of these overstated 
reserves) necessarily had an impact on our published earnings, our audit committee found no evidence that the purpose of the 
individuals involved in overstating reserves was to cause any particular effect on earnings. Rather, our audit committee found that the 
apparent intent of these individuals in overstating reserves was to build a conservative reserve to protect against unanticipated future 
expenses or erroneous judgments. Our audit committee also concluded that the overstated reserves had resulted in large measure from 
a simple lack of rigorous and diligent accounting. Our audit committee found no evidence indicating that reserves were intentionally 
overstated in any period subsequent to the year ended January 31, 2003.  

- 69 -

  
   
As a result of these findings, we have made adjustments to our historical accounting reserves for those periods as more fully described 
below under “- Restatement Adjustments”.  

Other Phase II Findings  

Our audit committee determined that our personnel, including sales teams and senior executives, were focused on the need to meet or 
exceed budgeted revenue projections on a quarterly basis. In that regard, our audit committee found evidence of the practice of 
seeking customer agreement to accept delivery of products either earlier or later than originally scheduled delivery dates, depending 
on our budget needs in a particular quarter. Our audit committee concluded that these actions did not constitute fraud or other unlawful 
conduct and that the accounting treatment was appropriate and, therefore, the audit committee did not propose any adjustments. 
However, our audit committee concluded that it was not the best business practice to have delivery decisions influenced by revenue 
recognition factors. As a result of our audit committee’s conclusions, we have revised our policies and procedures regarding revenue 
recognition and have established a set of enhanced practices for quarter-end transactions.  

Our audit committee found evidence that during the tenure of our former Chief Financial Officer, our finance department’s practices 
with regard to documenting transactions and conclusions with respect to judgments made by management and the retention of 
documentation were significantly deficient, which impeded its investigation. As a result, our audit committee determined that 
enhancement of our record retention practices was necessary. As a result, we have revised our policies and procedures regarding the 
manner in which transactions are to be documented, the level of support required for documenting management’s judgments, and 
related document retention procedures.  

Our audit committee also investigated the alleged manipulation of backlog and improper expense classifications. The investigation 
revealed that we did not manipulate our backlog, but we did misclassify certain expenses. The review of statement of operations 
classifications found that in certain periods, certain royalties and license fees were misclassified as either selling expenses, general and 
administrative expenses or research and development expenses, and instead should have been classified as components of cost of 
revenue. We have concluded that such misclassifications were the result of error and did not have a material impact on our previously 
issued financial statements. However, these reclassifications are included in the Phase II adjustments included in the table entitled 
“Summary of Restatement Adjustments” below.  

Our audit committee also concluded that neither Dan Bodner, our Chief Executive Officer, nor any other of our current executive 
officers, participated in unlawful activities or wrongful conduct.  

- 70 -

                                   
   
With respect to our former Chief Financial Officer, Igal Nissim, our audit committee found Mr. Nissim responsible for, among other 
things: (i) deficiencies in the finance department’s documentation of transactions and conclusions with respect to management 
judgment and in failing to retain sufficient documentation; (ii) manipulation of our reserves as described above; and (iii) a failure to 
properly document revenue recognition policies in a manner that allowed evaluation of compliance with SOP 97-2. Based on its 
findings, the audit committee recommended that Mr. Nissim be terminated without bonus or severance, subject to contractual 
obligations and applicable law. At the time of the audit committee’s recommendation in March 2008, we had already completed the 
transition of the Chief Financial Officer role from Mr. Nissim to Douglas Robinson in December 2006, at which time Mr. Nissim had 
ceased to be a director or an executive officer, or to have any role in the preparation of our financial statements or public disclosures. 
In addition, based on previous guidance from our board of directors, we had already notified Mr. Nissim in October 2007 of our 
intention to formally terminate his employment for cause. Mr. Nissim’s employment officially ended on January 31, 2008 at the 
conclusion of his employment term.  

The audit committee also recommended that we terminate our relationship with three other finance personnel based on the audit 
committee’s finding that these individuals had participated in the misconduct described above. We subsequently implemented this 
recommendation.  

VSOE/Revenue Recognition Review  

The VSOE/revenue recognition review revealed that the requirement to prepare contemporaneous documentation analyzing and 
supporting the adoption of SOP 97-2 was not adequately performed and that we had prepared limited documentation analyzing our 
initial and ongoing compliance with SOP 97-2. Errors in recognition of revenue related to many of our contracts, including errors 
related to the determination of VSOE, were discovered, requiring corrective adjustments to both revenue and cost of revenue as 
described below under “- Restatement Adjustments”. We have revised and enhanced our revenue recognition policies and controls as 
part of our remediation efforts, as more fully described below in “Controls and Procedures” under Item 9A.  

Restatement Adjustments  

Comverse Stock Options — Phase I Review  

Comverse’s Special Committee investigation determined that Comverse’s historical stock option granting practices were not in 
accordance with GAAP and required the restatement of prior period financial information. Based upon the results of the Comverse 
Special Committee investigation, we determined that our previous disclosures made in accordance with SFAS No. 123 and APB 
No. 25 needed to be restated and that the amounts of compensation expense previously recorded by us were understated.  

The restatements in this report reflect additional stock-based compensation expense and related tax effects under APB No. 25, and 
restated pro forma disclosures pursuant to the requirements of SFAS No. 123, which were the standards under which we recorded our 
stock-based compensation through January 31, 2006.  

- 71 -

                                   
   
Based on the results of the Comverse Special Committee investigation, we determined that our previously recorded stock-based 
compensation was understated. As a result, we recorded a pre-tax charge of $18.1 million to our opening retained earnings balance as 
of February 1, 2003, reflecting the cumulative effect of the Phase I review corrections impacting periods through that date. In addition, 
the restatements in this report reflect additional non-cash, stock-based compensation expense related to past Comverse stock option 
grants of approximately $0.1 million and $0.1 million for the years ended January 31, 2005 and 2004, respectively. These adjustments 
are included within the restatement adjustments of prior financial statements for all periods through October 31, 2005.  

Additionally, the Phase I review resulted in additional stock-based compensation expenses in financial statements for periods not 
previously reported. In addition to stock-based compensation expense resulting from the Phase I review, we recorded non-cash, stock-
based compensation charges of approximately $0.6 million in the year ended January 31, 2007 related to a modification of Comverse 
stock options held by our employees, which extended the exercise periods during the period Comverse was delayed in its financial 
reporting with the SEC. We also recorded non-cash, stock-based compensation charges of $2.0 million and $2.6 million for the years 
ended January 31, 2008 and 2007, respectively, related to a modification of Verint stock options which extended their exercise periods 
during the period we were delayed in our periodic filings with the SEC.  

Phase II Investigation — Reserves  

Following the publication of our audit committee’s report, we carefully reviewed our historic reserve accounts in light of our audit 
committee’s findings and found that some reserves lacked adequate supporting documentation. Where documentation was lacking, 
reviews of actual transactions subsequent to the establishment of the reserves were performed. For certain reserves, the actual 
subsequent transactions were significantly different than the recorded reserves, even when allowing for modest differences to be 
expected when an estimated reserve is recorded, and did not justify the amounts of the original reserves. Accordingly, we have 
restated these accounts to reflect appropriate and supportable balances. As a result, we recorded an increase of $4.4 million to our 
opening retained earnings balance as of February 1, 2003, reflecting the cumulative pre-tax effect of the Phase II investigation 
corrections impacting periods through that date. In addition, we recorded Phase II investigation corrections to increase pre-tax 
earnings by $0.1 million for the nine months ended October 31, 2005, and reduce pre-tax earnings by $1.5 million and $2.2 million for 
the years ended January 31, 2005 and January 31, 2004, respectively.  

VSOE/Revenue Recognition and Cost of Revenue  

Following the completion of our revenue recognition review, we determined that in many of the arrangements reviewed, we were 
unable to determine the fair value of post-contract support (“PCS”) and installation services for undelivered elements within multiple 
element arrangements, as defined by the guidance in SOP 97-2. As a result, the fair values of the elements of many of these 
arrangements were not appropriately determined and documented, which affected the timing of the revenue we recognized under these 
arrangements. Generally, these restatement adjustments resulted in the recognition of revenue over a longer period of time than 
originally recorded. These restatement adjustments do not, however, impact the overall amount of revenue we will ultimately record 
and relate only to the proper allocation of this revenue among accounting periods, other than the impact of foreign currency exchange 
rates on certain revenue now reported and translated into U.S. Dollars in different accounting periods and certain transactions now 
reported on a gross rather than net basis of accounting. We have corrected these errors in revenue recognition, along with the related 
cost of revenue, over the period from the year ended January 31, 2001 through October 31, 2005 for these bundled arrangements.  

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Other Adjustments  

The financial statements contained in this report also reflect other accounting adjustments to correct misstatements identified during 
our restatement process that were not related to historical stock option practices, reserves, or revenue recognition.  

Summary of Adjustments  

The table below summarizes the aggregate impact of all of the accounting adjustments described above to our historical financial 
statements for the first nine months of the year ended January 31, 2006 and for the years ended January 31, 2005 and 2004, and 
reflects the cumulative effect of each type of adjustment for periods prior to and including the year ended January 31, 2003. As no 
financial statements for periods subsequent to the three months ended October 31, 2005 have previously been filed by us as a result of 
the various accounting reviews, there are no adjustments or restatements for those periods.  

Summary of Restatement Adjustments  

Impact of Restatement

(in thousands)

(1)

(2)

(3)

   Cost of   

Phase I

Phase II

Other

Revenue    Revenue   Adjustments   Adjustments   Adjustments   Adjustments,  

Total

Income Tax   
Effect of All    Adjustments, 
   Before Taxes   Adjustments   Net of Taxes  

Total

(4)
Increase (Decrease) to Earnings

(5)

Period: 
Cumulative effect on 

February 1, 2003 opening 
retained earnings 

Year ended January 31, 2004 
Year ended January 31, 2005 
Cumulative effect on 

February 1, 2005 opening 
retained earnings 
Nine month period ended 
October 31, 2005 

Total adjustments 

$(145,176)  $ 54,479   $

(20,873)
(37,422) 

10,421  
7,234  

$

(18,135) 
(111)
(57) 

4,376  
(2,170)
(1,486) 

  (203,471)

72,134  

(18,303)

(36,722) 

  11,611  

$(240,193)  $ 83,745   $

(28) 
(18,331) 

$

720

99  
819  

$

$

$

1,064  
1,235
(353) 

$

(103,392) 
(11,498) 
(32,084) 

$

2,197  
(4,164)
32,039  

(101,195)
(15,662)
(45)

1,946

(146,974) 

30,072

(116,902)

626  
2,572  

$

(24,414) 
(171,388) 

$

2,736  
32,808  

$

(21,678)
(138,580)

1)

  Because they do not affect our reported income (loss) before income tax and noncontrolling interest or net income (loss) in any 
period, these restatement adjustments do not reflect the impact of certain transactions now reported on a gross rather than net 
basis of accounting.

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2)

  Includes cost of revenue as well as certain operating costs that vary directly with revenue. These adjustments do not reflect the 

impact of certain transactions now reported on a gross rather than net basis of accounting.

3)

  Includes impact of errors identified in the Phase I review. Further details of these adjustments by year are presented in the table 

below.

4)

  Includes impact of errors identified in the Phase II investigation, primarily relating to impacts to reserves, as well as certain 

revenue recognition matters unrelated to our VSOE/revenue recognition review and account classifications.

5)

  Includes adjustments to correct misstatements identified during our restatement process that were not related to historical stock 

option practices, reserves, or revenue recognition.

As indicated in the above table, we have restated our reported revenue so that $240 million of revenue that was previously reported 
through October 31, 2005 is being deferred into subsequent periods. Below is an illustration of when the revenue recognition criteria 
will be met and therefore how revenue deferred in the restatement is expected to be recognized other than the impact of foreign 
currency exchange rates on certain revenue now reported and translated into U.S. Dollars in different accounting periods:  

•

•

•

•

•

•

•

  $26 million in the three-month period ended January 31, 2006;

  $84 million in the year ended January 31, 2007;

  $48 million in the year ended January 31, 2008;

  $34 million in the year ended January 31, 2009;

  $25 million in the year ended January 31, 2010;

  $12 million in the year ending January 31, 2011; and

  $11 million thereafter.

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A breakdown of the adjustments by period relating to the Phase I review, to record stock-based compensation expense, is provided 
below.  

Impact of Phase I Adjustments by Period
(in thousands)

Year ended January 31, 1991 
Year ended January 31, 1992 
Year ended January 31, 1993 
Year ended January 31, 1994 
Year ended January 31, 1995 
Year ended January 31, 1996 
Year ended January 31, 1997 
Year ended January 31, 1998 
Year ended January 31, 1999 
Year ended January 31, 2000 
Year ended January 31, 2001 
Year ended January 31, 2002 
Year ended January 31, 2003 
Cumulative effect on February 1, 2003 opening retained earnings
Year ended January 31, 2004 
Year ended January 31, 2005 
Cumulative effect on February 1, 2005 opening retained earnings
Nine-month period ended October 31, 2005 

$

3
5
94
34 
95
171
184
15
393
2,147
5,829 
3,881
5,284
18,135
111 
57
18,303
28

Total Adjustments 

$

18,331

Cost of Accounting Investigation and Related Restatements  

We have incurred substantial expense for accounting assistance, audit, legal, tax, and other professional services in connection with 
the accounting reviews and preparation of this report, and the ongoing preparation of our other outstanding periodic reports, including 
our restatement of previously filed financial statements and our extended filing delay status. Certain of these expenses are difficult to 
quantify, as we are unable to specifically segregate accounting and tax expenses related to the accounting reviews and related 
restatement activities from such expenses associated with customary and ongoing accounting and tax services. Billing for these 
services did not provide this level of differentiation as the services were often commingled. However, we estimate that expenses 
associated with our restatement of previously filed financial statements and expenses related to our extended filing delay status were 
approximately $26 million and $4 million in the years ended January 31, 2008 and 2007, respectively, including our best estimate of 
the associated accounting and tax expenses. Of these amounts, expenses related specifically to the Phase II investigation were 
approximately $17 million and $3 million in the years ended January 31, 2008 and 2007, respectively. We estimate that we incurred 
approximately $29 million of expenses associated with our restatement of previously filed financial statements and our extended filing 
delay status during the year ended January 31, 2009, including approximately $4 million related specifically to the Phase II 
investigation. We estimate that we incurred approximately $55 million of expenses associated with our restatement of previously filed 
financial statements and our extended filing delay status during the year ended January 31, 2010. In addition, during our extended 
filing delay period, we incurred approximately $15 million of expenses associated with a special retention program in the year ended 
January 31, 2008. We expect to continue to incur significant expenses in connection with completing our periodic reports at least until 
the time we begin to timely file our SEC filings.  

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Remedial Efforts  

As a result of the Phase I review, the Phase II investigation, and the VSOE/revenue recognition review, and our internal controls 
testing, we have identified the material weaknesses set forth in “Controls and Procedures” under Item 9A and have implemented 
several remedial measures relating to corporate governance, training, ethics and corporate culture, internal controls and compliance. 
Such measures include:  

•

•

•

  establishing an Internal Audit Department, which reports directly to our audit committee;

  updating our Employee Code of Business Conduct and Ethics and implementing a new Finance and Accounting Code of 
Conduct that serves as a set of guiding principles emphasizing our commitment to integrity in financial and accounting 
reporting, as well as transparency and robust and complete communications with, and disclosures to, internal and external 
auditors;

  revising and enhancing our revenue recognition policies and controls, including

•

•

  appointing a VP Finance and Global Revenue Controller and Regional Revenue Controllers, and establishing a 

centralized revenue recognition department to address complex revenue recognition matters and to provide 
oversight and guidance on the design of controls and processes to enhance and standardize revenue recognition 
accounting application; and

  designing and implementing enhanced information technology systems and user applications, including a 

broader and more sophisticated implementation of our Enterprise Resource Planning system;

•

  engaging external subject matter experts to assist in developing, implementing, and/or enhancing accounting and finance-

related policies and procedures, including

•

•

•

  advising on the accounting for and disclosure of stock-based compensation matters;

  assisting in developing and implementing a formal remediation plan; and

  assisting in developing, implementing and/or enhancing revenue recognition, account reconciliations, journal 

entry review/approval procedures, end-user computing, fixed assets, and reserve and accrual analyses;

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•

  revising our policies and procedures regarding the manner in which transactions are to be documented, the level of support 

required for documenting management’s judgments and related document retention procedures, including

•

•

  implementing a record retention program to centralize global finance documentation in a standard repository;

  engaging external subject matter experts with specialized international and consolidated income tax knowledge 

to assist in creating, implementing, and documenting a consolidated tax process; and

•

  expanding our accounting policy and controls organization by creating and filling new positions with qualified accounting 

and finance personnel, including a new Chief Financial Officer, a new Senior Vice President Finance and Corporate 
Controller, and a Vice President of Global Accounting as well as creating the position of Chief Compliance Officer.

Business Overview  

Verint is a global leader in Actionable Intelligence® solutions and value-added services. Our solutions enable organizations of all sizes 
to make timely and effective decisions to improve enterprise performance and make the world a safer place. More than 10,000 
organizations in over 150 countries — including over 80% of the Fortune 100 — use Verint solutions to capture, distill, and analyze 
complex and underused information sources, such as voice, video, and unstructured text.  

In the enterprise market, our Workforce Optimization solutions help organizations enhance customer service operations in contact 
centers, branches, and back-office environments to increase customer satisfaction, reduce operating costs, identify revenue 
opportunities, and improve profitability. In the security intelligence market, our video intelligence, public safety, and communications 
intelligence and investigative solutions are vital to government and commercial organizations in their efforts to protect people and 
property and neutralize terrorism and crime.  

We support our customers around the globe directly and with an extensive network of selling and support partners.  

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Background  

Shift in Our Business  

For the year ended January 31, 2005, our security solutions represented approximately 75% of our revenue, while our business 
intelligence solutions represented the remainder of our revenue, and we reported those results in a single operating segment. Since that 
time our revenue mix and financial profile have shifted significantly, primarily as a result of the Witness acquisition in May 2007, but 
also as the result of the additional changes to our business, each of which is described in more detail below:  

•

•

•

•

•

  The Workforce Optimization segment (comprising our legacy business intelligence solutions business and Witness’ entire 

business) became, and continues to be, our largest business, as measured by revenue and assets. As of January 31, 2008, our 
Workforce Optimization segment represented approximately 49% of our revenue;

  the acquisition of Witness increased the software portion of our product mix, which increased our gross margins and has 

provided us with more recurring maintenance revenue;

  our customer base has increased to more than 10,000 organizations;

  we incurred approximately $650.0 million of indebtedness to finance a portion of the Witness acquisition. See “- Liquidity 

and Capital Resources Requirements” below; and

  we issued 293,000 shares of preferred stock to Comverse at an aggregate purchase price of $293.0 million to finance a 

portion of the Witness acquisition, which increased Comverse’s majority ownership position in us to approximately 67% 
(assuming conversion of all of the preferred stock into common stock). See “Certain Relationships and Related 
Transactions, and Director Independence” under Item 13.

How We View Our Business  

We participate in the enterprise workforce optimization and security intelligence markets through three operating segments: 
Workforce Optimization, Video Intelligence and Communications Intelligence.  

In our Workforce Optimization segment, we are a leading provider of enterprise workforce optimization software and services. Our 
solutions enable organizations to extract and analyze valuable information from customer interactions and related operational data in 
order to make more effective, proactive decisions for optimizing the performance of their customer service operations, improving the 
customer experience, and enhancing compliance. Marketed under the Impact 360® brand to contact centers, back offices, branch and 
remote offices, and public safety centers, these solutions comprise a unified suite of enterprise workforce optimization applications 
and services that include IP and TDM voice recording and quality monitoring, speech and data analytics, workforce management, 
customer feedback, eLearning and coaching, performance management and desktop productivity/application analysis. These 
applications can be deployed stand-alone or in an integrated fashion. Key business and technology trends driving this segment include 
a growing interest in a unified workforce optimization suite and sophisticated customer interaction analytics, the adoption of 
workforce optimization solutions outside contact centers, and the ongoing upgrade of legacy voice (TDM) systems to VoIP telephony 
infrastructure. For the years ended January 31, 2008, 2007, and 2006, this segment represented approximately 49%, 34%, and 25% of 
our total revenue, respectively.  

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In our Video Intelligence segment, we are a leading provider of networked IP video solutions designed to optimize security and 
enhance operations. Our Video Intelligence solutions portfolio includes IP video management software and services, edge devices for 
capturing, digitizing, and transmitting video over different types of wired and wireless networks, video analytics, and networked 
DVRs. Marketed under the Nextiva® brand, this portfolio enables organizations to deploy an end-to-end IP video solution with 
analytics or evolve to IP video operations without discarding their investments in analog CCTV technology. Key business and 
technology trends in the Video Intelligence segment include increased demand for advanced security solutions due to ongoing 
terrorism and security threats around the world and the transition from relatively passive analog CCTV video systems to more 
sophisticated networked-based IP video solutions. For the years ended January 31, 2008, 2007, and 2006, this segment represented 
approximately 28%, 33%, and 37% of our total revenue, respectively.  

In our Communications Intelligence segment, we are a leading provider of communications intelligence and investigative solutions 
that help law enforcement, national security, intelligence, and other government agencies effectively detect, investigate, and neutralize 
criminal and terrorist threats. Our solutions are designed to handle massive amounts of unstructured and structured information from 
different sources, quickly make sense of complex scenarios, and generate evidence and intelligence. Our portfolio includes solutions 
for communications interception, service provider compliance, mobile location tracking, fusion and data management, financial crime 
investigation, web intelligence, integrated video monitoring, and tactical communications intelligence. These solutions can be 
deployed stand-alone or collectively, as part of a large-scale system to address the needs of large government agencies that require 
advanced, comprehensive solutions. Key business and technology trends in this segment include the demand for innovative 
communications intelligence and investigative solutions due to terrorism, criminal activities, and other security threats, an expanding 
range of communication and information media, the increasing complexity of communications networks and growing network traffic, 
and legal and regulatory compliance requirements. For the years ended January 31, 2008, 2007, and 2006, this segment represented 
approximately 23%, 33%, and 38% of our total revenue, respectively.  

Generally, we make business decisions by evaluating the risks and rewards of the opportunities available to us in the markets served 
by each of our segments. We view each operating segment differently and allocate capital, personnel, resources, and management 
attention accordingly. In reviewing each operating segment, we also review the performance of that segment by geography. Our 
marketing and sales strategies, expansion opportunities, and product offerings may differ materially within a particular segment 
geographically, as may our allocation of resources between segments. When making decisions regarding investment in our business, 
increasing capital expenditures or making other decisions that may reduce our profitability, we also consider the leverage ratio in our 
credit facility. See “- Liquidity and Capital Resources Requirements”.  

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Our Strategy  

There are several elements to our strategy, including:  

•

  Continue to drive the development of Actionable Intelligence solutions for unstructured data. We were a pioneer in the 

development of solutions that help businesses and governmental organizations derive intelligence from unstructured data 
(such as telephone conversations, video streams, email and Internet communications, etc.) to help them make better 
decisions. We believe that traditional business intelligence solutions, which have generally been designed for structured 
data stored in relational databases, cannot easily analyze this unstructured information and that the market opportunity for 
Actionable Intelligence solutions is still in its early stages. We intend to continue to drive the adoption of Actionable 
Intelligence solutions by delivering solutions to the workforce optimization and security intelligence markets designed to 
provide a high return on investment.

•

  Maintain market leadership through innovation and customer centricity. We believe that to compete successfully we must 
continue to introduce solutions that better enable customers to derive Actionable Intelligence from their unstructured data. 
In order to do this, we intend to continue to make significant investment in research and development and to protect our 
intellectual property through patents and other means. We must continue to be in regular dialog with our customer base in 
order to understand their business objectives and requirements.

•

  Grow through acquisitions, in addition to organic growth. Companies in our markets continue to consolidate, and we 

believe this trend will continue. We examine acquisition opportunities regularly as a means to add technology, increase our 
geographic presence, enhance our market leadership, or expand into adjacent markets. Historically, we have engaged in 
acquisitions for all of these purposes and expect to continue to do so in the future when strategic opportunities arise.

•

  Expand our market presence through OEM and partner relationships. We offer our products and solutions to customers 
both directly and indirectly. For our indirect sales, we have expanded our relationships with OEMs and other channel 
partners. We believe these relationships broaden our market coverage, particularly in the SMB portion of the market, 
though in these arrangements, the partner has the primary relationship with the customer. We believe this is an important 
part of our growth strategy and intend to expand existing relationships while creating new relationships.

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Key Trends and Developments in Our Business  

We believe that there are many factors that affect our ability to sustain and increase both revenue and profitability, including:  

•

•

•

•

  Completion of our outstanding SEC filings. The prolonged period of being a delayed filer has limited the information we 
have been able to provide to the public and other interested parties, including customers, partners, and bank lenders. This 
has had an adverse impact upon relationships with customers and partners and, we believe, upon our actual results.

  Decreased information technology spending. During the current global recession, information technology spending has 

decreased, and the market for our products and services has been adversely affected. Customers are delaying, reducing, and 
eliminating their spending on information technology, and we believe this has adversely affected our results.

  Market acceptance of Actionable Intelligence for unstructured data, particularly analytics. We are in an early stage market 
where the value of certain aspects of our products and solutions is still in the process of market acceptance. We believe that 
our future growth depends in part on the continued and increasing acceptance of the value of our data analytics across our 
product offerings.

  Our ownership and capital structure constrains investment and growth. We have a majority stockholder that can effectively 
control our business and affairs. We also are subject to various restrictive covenants under our credit facility, as well as a 
leverage ratio financial covenant. As a result, our current capital structure limits our ability to issue equity, incur additional 
debt or make certain investments in our business. We are also limited in our ability to raise additional capital until such 
time that we have filed certain additional late periodic reports. These limitations may impede our ability to execute upon 
our business strategy.

See also “Risk Factors” under Item 1A for a more complete description of these and other risks that may impact future revenue and 
profitability.  

Critical Accounting Policies and Estimates  

An appreciation of our critical accounting policies is necessary to understand our financial results. The accounting policies outlined 
below are considered to be critical because they can materially affect our operating results and financial condition, as these policies 
may require management to make difficult and subjective judgments regarding uncertainties. The accuracy of these estimates and the 
likelihood of future changes depend on a range of possible outcomes and a number of underlying variables, many of which are beyond 
our control, and there can be no assurance that our estimates are accurate.  

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Revenue Recognition  

Our revenue recognition policy is a critical component of determining our operating results and is based on a complex set of 
accounting rules that require us to make significant judgments and estimates. We derive revenue primarily from two sources: product 
revenue, which includes revenue from hardware and software products; and service and support revenue, which includes revenue from 
installation services, PCS, project management, hosting services, and training services. Our customer arrangements typically include 
several of these elements. Revenue recognition for a particular arrangement is dependent upon such factors as the level of 
customization within the solution and the contractual delivery, acceptance, payment and support terms with the customer. Significant 
judgment is required to conclude whether collectability of fees is considered probable and whether fees are fixed or determinable. In 
addition, our multiple element arrangements must be carefully reviewed to determine whether the fair value of each element can be 
established, which is a critical factor in determining the timing of the arrangement’s revenue recognition.  

The majority of our software license arrangements contain multiple elements including software, hardware, PCS, and professional 
services, such as installation, consulting, and training. We allocate revenue to delivered elements of the arrangement using the residual 
value method, whereby revenue is allocated to the undelivered elements based on VSOE of the fair value of the undelivered elements 
as prescribed in SOP 97-2 with the remaining arrangement fee allocated to the delivered elements and recognized as revenue assuming 
all other revenue recognition criteria are met. If we are unable to establish VSOE of fair value for the undelivered elements of the 
arrangement, revenue recognition is deferred for the entire arrangement until all elements of the arrangement are delivered. However, 
if the only undelivered element is PCS, we recognize the arrangement fee ratably over the PCS period.  

Our policy for establishing VSOE of fair value for installation, consulting, and training is based upon an analysis of separate sales of 
services, which are then compared with the fees charged when the same elements are included in a multiple element arrangement.  

PCS revenues are derived from providing technical software support services and software updates and upgrades to customers on a 
when and if available basis. PCS revenue is recognized ratably over the term of the maintenance period, which in most cases is one 
year. When PCS is included within a multiple element arrangement, we utilize either the substantive renewal rate approach or the bell-
shaped curve approach to establish VSOE of the PCS, depending upon the business operating segment, geographical region, or 
product line.  

Under the bell-shaped curve approach of establishing VSOE, we perform a VSOE compliance test to ensure that a substantial majority 
(75% or over) of our actual PCS renewals are within a narrow range of plus or minus 15% of the median pricing.  

Under the substantive renewal rate approach, we believe it is necessary to evaluate whether both the support renewal rate and term are 
substantive, and whether the renewal rate is being consistently applied to subsequent renewals for a particular customer. We establish 
VSOE under this approach through analyzing the renewal rate stated in the customer agreement and determining whether that rate is 
above the minimum substantive VSOE renewal rate established for that particular PCS offering. The minimum substantive VSOE rate 
is determined based upon an analysis of revenue associated with historical PCS contracts. Typically, renewal rates of 15% for PCS 
plans that provide when and if available upgrades, and 10% for plans that do not provide for when and if available upgrades, would be 
deemed to be minimum substantive renewal rates. For contracts that do not contain a stated renewal rate, revenue associated with the 
entire bundled arrangement is recognized ratably over the PCS term. Contracts that have a renewal rate below the minimum 
substantive VSOE rate are deemed to contain a more than insignificant discount element, for which VSOE cannot be established. We 
recognize revenue for these arrangements over the period that the customer is entitled to renew their PCS at the discounted rate, but 
not to exceed the estimated economic life of the product. We evaluate many factors in determining the estimated economic life of our 
products, including the support period of the product, technological obsolescence, product roadmaps, and the customer’s expectations. 
We have concluded that our software products have estimated economic lives of from five to seven years.  

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For certain of our products, we do not have an explicit obligation to provide PCS but as a matter of business practice have provided 
implied PCS. The implied PCS is accounted for as a separate element for which VSOE of fair value does not exist. Arrangements that 
contain implied PCS are recognized over the period the implied PCS is provided, but not to exceed the estimated economic life of the 
product.  

For shipment of products which include embedded firmware that has been deemed incidental, we recognize revenue in accordance 
with Staff Accounting Bulletin (“SAB”) No. 104, Revenue Recognition (“SAB No. 104”), and EITF Issue No. 00-21, Revenue 
Arrangements with Multiple Deliverables (“EITF No. 00-21”). EITF No. 00-21 addresses the accounting for arrangements that may 
involve the delivery or performance of multiple products, services, and/or rights to use assets. Under the terms of SAB No. 104, 
revenue is recognized provided that persuasive evidence of an arrangement exists, delivery has occurred or services have been 
rendered, the fee is fixed or determinable, and collectability of the fee is reasonably assured. For shipments of hardware products, 
delivery is considered to have occurred upon shipment, provided that the risks of loss, and title in certain jurisdictions, have been 
transferred to the customer.  

Some of our arrangements require significant customization of the product to meet the particular requirements of the customer. For 
these arrangements, revenue is recognized in accordance with Accounting Research Bulletin No. 45, Long-Term Construction-Type 
Contracts, and the relevant guidance contained within SOP 81-1, Accounting for Performance of Construction-Type and Certain 
Production-Type Contracts, typically using the percentage of completion (“POC”) method. Under the POC method, revenue 
recognition is generally based upon the ratio of hours incurred to date to the total estimated hours required to complete the contract. 
Profit estimates on long-term contracts are revised periodically based on changes in circumstances, and any losses on contracts are 
recognized in the period that such losses become evident. Generally, the terms of long-term contracts provide for progress billings 
based on completion of milestones or other defined phases of work. Significant judgment is often required when estimating total hours 
and progress to completion on these arrangements, as well as whether a loss is expected to be incurred on the contract due to several 
factors including the degree of customization required and the customer’s existing environment. If the range of profitability cannot be 
estimated but some level of profit is assured, revenue is recognized to the extent of costs incurred, until such time that the project’s 
profitability can be estimated or the services have been completed. In addition, if VSOE of fair value does not exist for the contract’s 
PCS element, but some level of profit is assured, the zero gross margin approach of applying percentage of completion accounting is 
used based on the extent of costs incurred. Once the services are completed, the remaining unrecognized portion of the arrangement 
fee is recognized ratably over the remaining PCS period. In the event some level of profitability on a contract cannot be assured, the 
completed-contract method of revenue recognition is applied. We use historical experience, project plans, and an assessment of the 
risks and uncertainties inherent in the arrangement to establish these estimates. Uncertainties in these arrangements include 
implementation delays or performance issues that may or may not be within our control.  

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In certain of our arrangements accounted for under SOP 81-1, the fee is contingent on the return on investment our customers receive 
from our products and services. Revenue from these arrangements is recognized under the completed contract method of accounting 
when the contingency is resolved and collectability is assured, which in most cases is upon final receipt of payment.  

If an arrangement includes customer acceptance criteria, revenue is not recognized until we can objectively demonstrate that the 
software or services meet the acceptance criteria, or the acceptance period lapses, whichever occurs earlier. If a software license 
arrangement obligates us to deliver specified future products or upgrades, revenue is recognized when the specified future products or 
upgrades are delivered, or when the obligation to deliver specified future products expires, whichever occurs earlier.  

We extend customary trade payment terms to our customers in the normal course of conducting business. To assess the probability of 
collection for purposes of revenue recognition, we have established credit policies that establish prudent credit limits for our 
customers. These credit limits are based upon our risk assessment of the customer’s ability to pay, their payment history, geographic 
risk, and other factors, and are not contingent upon the resale of the product or upon the collection of payments from their customers. 
These credit limits are reviewed and revised periodically on the basis of updated customer financial statement information, payment 
performance, and other factors.  

We record provisions for estimated product returns in accordance with SFAS No. 48, Revenue Recognition When Right of Return 
Exists (“SFAS No. 48”), in the same period in which the associated revenue is recognized. We base these estimates of product returns 
upon historical levels of sales returns and other known factors. Actual product returns could be different from our estimates and 
current or future provisions for product returns may differ from historical provisions. Concessions granted to customers are recorded 
as reductions to revenue in the period in which they were granted and have been minimal in both amount and frequency.  

Product revenue derived from shipments to resellers and OEMs who purchase our products for resale are generally recognized when 
such products are shipped (on a “sell-in” basis). This policy is predicated on our ability to estimate sales returns as well as the other 
criteria outlined in SFAS No. 48 regarding these customers. We are also required to evaluate whether our resellers and OEMs have the 
ability to honor their commitment to make fixed or determinable payments, regardless of whether they collect payment from their 
customers. In this regard, we assess whether our resellers and OEMs are new, poorly capitalized, or experiencing financial difficulty, 
and whether they have a pattern of not paying as amounts become due on previous arrangements or seeking payment terms longer 
than those provided to end customers. If we were to change any of these assumptions or judgments, it could cause a material change to 
the revenue reported in a particular period. We have historically experienced insignificant product returns from resellers and OEMs, 
and our payment terms for these customers are similar to those granted to our end-users. Our policy also presumes that we have no 
significant performance obligations in connection with the sale of our products by our resellers and OEMs to their customers. If a 
reseller or OEM develops a pattern of payment delinquency, or seeks payment terms longer than generally granted to our resellers or 
OEMs, we defer the recognition of revenue from transactions with that reseller or OEM until the receipt of cash.  

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For multiple element arrangements for which we are unable to establish VSOE of fair value of one or more elements, we use various 
available indicators of fair value and apply our best judgment to reasonably classify the arrangement’s revenue into product revenue 
and service revenue. For these arrangements, we review our VSOE for training, installation and PCS services from similar 
transactions, stand-alone service arrangements and prepare comparisons to peers, in order to determine reasonable and consistent 
approximations of fair values of service revenue for income statement classification purposes with the remaining amount being 
allocated to product revenue. Installation services associated with our Communications Intelligence arrangements recognized under 
SOP 97-2 are included within product revenue as such amounts are not considered material.  

Allowance for Doubtful Accounts  

We estimate the collectability of our accounts receivable balances each accounting period and adjust our allowance for doubtful 
accounts accordingly. We exercise a considerable amount of judgment in assessing the collectability of accounts receivable, including 
consideration of the creditworthiness of each customer, their collection history, and the related aging of past due receivables balances. 
We evaluate specific accounts when we learn that a customer may be experiencing a deterioration of their financial condition due to 
lower credit ratings, bankruptcy or other factors that may affect their ability to render payment.  

Accounting for Business Combinations  

Business acquisitions completed prior to January 31, 2009 have been accounted for under the provisions of SFAS No. 141, Business 
Combinations (“SFAS No. 141”). Pursuant to SFAS No. 141, we allocate the purchase price of acquired companies to the tangible and 
intangible assets acquired and liabilities assumed as well as to in-process research and development costs based upon their estimated 
fair values at the acquisition date. These fair values are typically estimated with assistance from independent valuation specialists. The 
purchase price allocation process requires our management to make significant estimates and assumptions, especially at the 
acquisition date with respect to intangible assets, contractual support obligations assumed, and pre-acquisition contingencies.  

Although we believe the assumptions and estimates we have made in the past have been reasonable and appropriate, they are based in 
part on historical experience and information obtained from the management of the acquired companies and are inherently uncertain.  

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Examples of critical estimates in valuing certain of the intangible assets we have acquired or may acquire in the future include but are 
not limited to:  

•

•

•

•

•

  future expected cash flows from software license sales, support agreements, consulting contracts, other customer contracts, 

and acquired developed technologies;

  expected costs to develop the in-process research and development into commercially viable products and estimated cash 

flows from the projects when completed;

  the acquired company’s brand and competitive position, as well as assumptions about the period of time the acquired brand 

will continue to be used in the combined company’s product portfolio;

  cost of capital and discount rates; and

  estimating the useful lives of acquired assets as well as the pattern or manner in which the assets will amortize.

In connection with the purchase price allocations for applicable acquisitions, we estimate the fair value of the contractual support 
obligations we are assuming from the acquired business. The estimated fair value of the support obligations is determined utilizing a 
cost build-up approach, which determines fair value by estimating the costs related to fulfilling the obligations plus a reasonable profit 
margin. The estimated costs to fulfill the support obligations are based on the historical direct costs related to providing the support 
services. The sum of these costs and operating profit represents an approximation of the amount that we would be required to pay a 
third party to assume the support obligations.  

Impairment of Goodwill and Other Intangible Assets  

We perform our goodwill impairment test on an annual basis, as of November 1, or more frequently, if changes in facts and 
circumstances indicate that impairment in the value of goodwill may exist. Our goodwill impairment evaluation is based upon 
comparing the fair value to the carrying value of our reporting units containing goodwill. To test for potential impairment, we first 
perform an assessment of the fair value of our reporting units. We utilize three primary approaches to determine fair value: (i) an 
income based approach, using projected discounted cash flows, (ii) a market based approach using multiples of comparable 
companies, and (iii) a transaction based approach using multiples for recent acquisitions of similar businesses made in the 
marketplace.  

Our estimate of fair value of each reporting unit is based on a number of subjective factors, including: (a) appropriate weighting of 
valuation approaches (income approach, market approach, and comparable public company approach), (b) estimates of our future cost 
structure, (c) discount rates for our estimated cash flows, (d) selection of peer group companies for the public company approach, 
(e) required level of working capital, (f) assumed terminal value, and (g) time horizon of cash flow forecasts.  

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The fair value of each reporting unit is compared to its carrying value to determine whether there is an indication of impairment in 
value. If an indication of impairment exists, we perform a second analysis to measure the amount of impairment, if any.  

In accordance with SFAS No. 144, Accounting for the Impairment or Disposal of Long-Lived Assets, we review intangible assets that 
have finite useful lives and other long-lived assets when an event occurs indicating the potential for impairment. If any indicators are 
present, we perform a recoverability test by comparing the sum of the estimated undiscounted future cash flows attributable to the 
assets in question to their carrying amounts. If the undiscounted cash flows used in the test for recoverability are less than the long-
lived assets carrying amount, we determine the fair value of the long-lived asset and recognize an impairment loss if the carrying 
amount of the long-lived asset exceeds its fair value.  

During the years ended January 31, 2008 and 2007, we recorded non-cash charges to recognize impairments of goodwill and other 
intangible assets of $23.4 million and $24.7 million, respectively.  

The assumptions and estimates used in this process are complex and often subjective. They can be affected by a variety of factors, 
including external factors such as industry and economic trends, and internal factors such as changes in our business strategy or our 
internal forecasts. Although we believe the assumptions, judgments, and estimates we have used are reasonable and appropriate, 
changes in any of our assumptions could trigger impairments not originally identified or could result in a material change to 
impairments identified.  

Income Taxes  

We account for income taxes using a balance sheet approach in accordance with SFAS No. 109, Accounting for Income Taxes (“SFAS 
No. 109”). Under this approach, deferred taxes are recorded for the future tax consequences expected to occur when the reported 
amounts of assets and liabilities are recovered or paid. The provision for income taxes represents income taxes paid or payable for the 
current year plus the change in deferred taxes during the year. Deferred taxes result from differences between the financial statement 
and tax bases of our assets and liabilities, and are adjusted for changes in tax rates and tax laws when changes are enacted. The effects 
of future changes in income tax laws or rates are not anticipated.  

We are subject to income taxes in the U.S. and numerous foreign jurisdictions. The calculation of our tax provision involves the 
application of complex tax laws and requires significant judgment and estimates.  

We evaluate the realizability of our deferred tax assets for each jurisdiction in which we operate at each reporting date. SFAS No. 109 
requires a valuation allowance to be established when it is more likely than not that all or a portion of our deferred tax assets will not 
be realized. The ultimate realization of deferred tax assets is dependent upon the generation of future taxable income of the same 
character and in the same jurisdiction. We consider all available positive and negative evidence in making this assessment, including 
but not limited to, the scheduled reversal of deferred tax liabilities, projected future taxable income and tax planning strategies. In 
circumstances where there is sufficient negative evidence indicating that our deferred tax assets are not more-likely-than-not 
realizable, we establish a valuation allowance.  

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On February 1, 2007, we implemented the provisions of FASB Interpretation No. 48, Accounting for Uncertainty in Income Taxes, an 
interpretation of FASB Statement No. 109 (“FIN 48”). FIN 48 requires a two-step approach to recognizing and measuring uncertain 
tax positions accounted for in accordance with SFAS No. 109. The first step is to evaluate tax positions taken or expected to be taken 
in a tax return by assessing whether, based solely on their technical merits, they are more-likely-than-not sustainable upon 
examination and including resolution of any related appeals or litigation process. The second step is to measure the associated tax 
benefit of each position as the largest amount that we believe is more-likely-than-not realizable. Differences between the amount of 
tax benefits taken or expected to be taken in our income tax returns and the amount of tax benefits recognized in our financial 
statements, determined by applying the prescribed methodologies of FIN 48, represent our unrecognized income tax benefits, which 
we either record as a liability or as a reduction of the deferred tax asset for net operating loss carryovers. This interpretation also 
provides guidance on de-recognition, financial statement classification, interest and penalties, accounting in interim periods, disclosure 
and transition. Our policy is to include interest and penalties related to unrecognized income tax benefits as a component of income 
tax expense.  

Contingencies  

We account for claims and contingencies in accordance with SFAS No. 5, Accounting for Contingencies, which requires the 
recognition of an estimated loss from a claim or loss contingency when information available prior to issuance of the financial 
statements indicates that it is probable that an asset has been impaired or a liability has been incurred at the date of the financial 
statements and the amount of the loss can be reasonably estimated. Accounting for claims and contingencies requires the use of 
significant judgment and estimates. One notable potential source of loss contingencies is pending or threatened litigation. Legal 
counsel and other advisors and experts are consulted on issues related to litigation as well as on matters related to contingencies 
occurring in the ordinary course of business.  

Accounting for Stock-Based Compensation  

On February 1, 2006, we adopted SFAS No. 123(R) and related interpretative guidance issued by the FASB and the SEC. SFAS 
No. 123(R) requires the recognition of the cost of employee services received in exchange for an award of equity instruments in the 
financial statements and measurement of such cost based on the grant-date fair value of the award.  

The application of SFAS No. 123(R) requires companies to estimate the fair value of stock-based payment awards on the date of grant 
using an option-pricing model. We use the Black-Scholes option-pricing model, which requires the input of significant assumptions 
including an estimate of the average period of time employees will retain stock options before exercising them, the estimated volatility 
of our common stock price over the expected term, the number of options that will ultimately be forfeited before completing vesting 
requirements, and the risk-free interest rate. Changes in the assumptions can materially affect the estimate of fair value of stock-based 
compensation and, consequently, the related expense recognized. The assumptions we use in calculating the fair value of stock-based 
payment awards represent our best estimates, which involve inherent uncertainties and the application of judgment. As a result, if 
factors change and we use different assumptions, our stock-based compensation expense could be materially different in the future.  

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For information regarding the correction of errors in previously issued financial statements associated with certain option awards 
made in years prior to the adoption of SFAS No. 123(R), please see “- Investigation and Restatement”.  

Impact of Our VSOE/Revenue Recognition Policies on Our Results of Operations  

In our Annual Report on Form 10-K for the year ended January 31, 2005, we disclosed that we generally recognized revenue at the 
time of shipment for sales of systems which did not require significant customization and when collection of the resulting receivable 
was deemed probable by us. We also disclosed that revenue from certain long-term contracts (i.e., systems that did require significant 
customization) was recognized under the POC method.  

In addition, we disclosed that customers could engage in maintenance contracts and that revenue from maintenance contracts was 
recognized ratably over the term of the maintenance period. In arrangements where customers placed a single order for products and 
maintenance, we disclosed that we used VSOE of fair value to determine the fair value of the maintenance portion of the purchase 
(also referred to as “post contract support” or “PCS”) and that the fair value of the maintenance portion was recognized over the term 
of the maintenance period. In accordance with SOP 97-2, VSOE is used in transactions or arrangements that involve multiple bundled 
elements to determine the value of undelivered elements of a transaction or arrangement. We also believed we had established VSOE 
of fair value for our professional services, including installation, consulting, and training. Professional services revenue was 
recognized upon the performance of the services.  

As explained above, in our previously filed annual and quarterly reports, we generally recognized product revenue at the time of the 
shipment, except for certain long-term contracts. Our last annual filing was for the year ended January 31, 2005, our last quarterly 
filing was for the quarter ended October 31, 2005 and we last reported revenue on a Form 8-K for the quarter ended July 31, 2007.  

On November 5, 2007, we publicly announced in a Form 8-K the review of our revenue recognition practices in accordance with SOP 
97-2 and related accounting pronouncements, including performing additional analysis associated with the establishment of VSOE. At 
that time, we stated that if we were unable to determine the fair value of an undelivered element within a multiple element 
arrangement, revenue for the entire arrangement would be deferred until all elements had been delivered. Our revenue recognition 
review was unrelated to the Phase I review or Phase II investigation described in this report and our prior SEC filings.  

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In reviewing our revenue recognition practices, we examined our two primary sources of revenue: (i) product revenue, including 
hardware and software products; and (ii) service revenue, including implementation, training, consulting, maintenance, and warranty. 
A significant portion of customer arrangements contain multiple elements which include bundling products and services in a single 
arrangement with a customer.  

When VSOE does not exist for all delivered elements of an arrangement, SOP 97-2, as modified by SOP 98-9, Modification of SOP 
97-2, Software Revenue Recognition with Respect to Certain Transactions, requires revenue to be recognized under the residual value 
method (“Residual Method”). The fair value of our products is derived by ascertaining the fair value of all undelivered elements (i.e., 
PCS and other services) and subtracting the value of the undelivered elements from the total arrangement consideration. If the fair 
value of all undelivered elements cannot be determined, revenue recognition is deferred for all elements, including delivered elements, 
until all elements are delivered. However, if the only undelivered element is PCS, the entire arrangement fee is recognized ratably 
over the PCS period.  

During our revenue recognition review, we determined that for many of the arrangements we examined, we were unable to determine 
the fair value of all or some of the elements within the multiple element arrangement, as required by SOP 97-2. The result of this 
conclusion is that a significant amount of our product revenue that was previously recognized upon delivery (and assuming payment 
had been received or was then due) is now being deferred to later periods and in many cases being recognized ratably over several 
quarters or years. For an approximation of revenue shifting from previously reported periods into later periods, see the Explanatory 
Note.  

Following is a general overview of how we previously reported revenue (through October 31, 2005) and how we now recognize 
revenue for arrangements that were affected by our revenue review:  

Workforce Optimization Segment  

We determined in our review that, in certain circumstances, revenue originally recognized by our Workforce Optimization segment 
should have been deferred to later periods. These circumstances primarily related to contractual arrangements involving multiple 
deliverables, for which VSOE was not adequately established for certain of the arrangement’s elements.  

Our review determined that VSOE of the fair value for professional services was not adequately established for a majority of our 
Workforce Optimization transactions. As a result, product revenue previously recognized upon delivery has been restated, with such 
revenue now being deferred until all professional services associated with the arrangement are completed and the only remaining 
element is PCS. This could result in revenue recognition being deferred for one quarter or several quarters depending on the nature of 
the arrangement. We are in the process of implementing more sophisticated time tracking processes for our professional services to be 
used for establishing VSOE.  

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Our review also determined that certain Workforce Optimization arrangements previously believed to have appropriate VSOE of the 
fair value of PCS services, in fact did not meet the VSOE criteria required by SOP 97-2. As a result, previously recognized product 
revenue has been restated to be recognized ratably over the period that the customer is entitled to renew its PCS, but not to exceed the 
estimated economic life of the software product.  

In addition, several of our Workforce Optimization PCS service plans provided for significant and incremental discounts on future 
when-and-if available version upgrades, which resulted in the restatement adjustments to recognize the entire arrangement fee over the 
term of the PCS period.  

Over the last three years based on how we now recognize revenue in our Workforce Optimization segment, approximately 55% of our 
revenue is recognized using the Residual Method and approximately 40% is recognized ratably over either the PCS term or the period 
that the customer is entitled to renew its PCS but not to exceed the estimated economic life of the product (“Ratable Method”) and 
approximately 5% is recognized under the provisions of SOP 81-1 (“Contract Accounting Method”) primarily using the completed 
contract method.  

Video Intelligence Segment  

Certain of our Video Intelligence arrangements include support services which we previously had concluded did not qualify as PCS as 
defined in SOP 97-2 but were instead accounted for as warranties. However, upon reconsideration of the support provided in these 
arrangements, including software upgrades and telephone support, we concluded that such support qualifies as implied PCS and 
requires VSOE of fair value for separate revenue recognition of the element. We were unable to adequately establish VSOE of fair 
value for these implied PCS services. Accordingly, we have restated the recognition of revenue for these arrangements over the 
support period, limited to the estimated economic life of the product.  

We now offer PCS service plans to our Video Intelligence customers, but due to the lack of the actual subsequent renewal 
arrangements, we have been unable to establish VSOE of fair value for these services and therefore, revenue for these services will 
continue to be recognized over the support period. Additionally, we are implementing improved processes which will allow us to 
identify Video Intelligence customers under PCS service plans and appropriately monitor and provide the contracted support such that 
implied PCS for our significant arrangements are not provided beyond the contractual terms.  

Over the last three years based on how we now recognize revenue in our Video Intelligence segment, approximately 55% of our 
revenue is recognized using the Residual Method and approximately 45% is recognized using the Ratable Method. 

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Communications Intelligence Segment  

Our review determined that certain Communications Intelligence contracts included professional services, for which VSOE of fair 
value was not adequately established, in circumstances similar to those described previously for the Workforce Optimization segment. 
As a result, certain previously recognized revenue for these contracts has been restated with such revenue now being deferred until all 
professional services associated with the arrangement are completed and the only remaining element is PCS. In addition, several of 
our Communications Intelligence contracts require substantial customization, and are therefore accounted for under the provisions of 
SOP 81-1. Our review determined that certain of these arrangements were bundled with PCS for which we were unable to establish 
VSOE of fair value. Revenue for those contracts was restated accordingly.  

Over the last three years based on the way we now recognize revenue in our Communications Intelligence segment, approximately 
50% of our revenue is recognized using the Residual Method, approximately 25% is recognized using the Ratable Method and 
approximately 25% is recognized under the Contract Accounting Method primarily using the POC method.  

The restatement adjustments described above primarily relate to correcting the timing of the recognition of revenue over accounting 
periods, and do not impact the aggregate amount of cash flows or the aggregate amount of revenue we will ultimately record, other 
than the impact of foreign currency exchange rates on certain revenue now reported and translated into U.S. Dollars in different 
accounting periods and certain transactions moving from net to gross accounting. However, the effect of these restatement adjustments 
extends beyond the restated periods. As a result, revenue arrangements that were previously recognized in a single year are now being 
recognized ratably over a period as long as seven years. For example, revenue for an arrangement that was previously recognized 
entirely in the year ended January 31, 2005 may now be recognized ratably over a period through the year ended January 31, 2012, 
thereby reducing revenue in the year ended January 31, 2005 and adding to revenue in later periods.  

In addition, as part of restating revenue for a particular arrangement, we have also restated certain cost of revenue associated with the 
arrangement. In accordance with applicable provisions of GAAP, we have made an accounting policy election whereby the product 
cost of revenue, including hardware and third-party software license fees, is capitalized and amortized over the same period that 
product revenue is recognized, while installation and other service costs are generally expensed as incurred, except for certain 
contracts recognized according to contract accounting. For example, in a multiple element arrangement where revenue is now being 
recognized over a seven year period, the cost of revenue associated with the product is capitalized upon product delivery and 
amortized over that same seven year period. However, the cost of revenue associated with the services is expensed as incurred in the 
period in which the services are performed. In addition, we expense customer acquisition and origination costs to selling, general and 
administrative expense, including sales commissions, as incurred, with the exception of certain sales referral fees in our 
communications intelligence business which are capitalized and amortized ratably over the revenue recognition period.  

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As a result of the issues discussed above, revenue recognized in each of the years ended January 31, 2008, 2007, and 2006 relates to 
products and services that were delivered in that year as well as products and services that were delivered in prior years. Beginning in 
the year ended January 31, 2009 and more so in the year ending January 31, 2010, we believe that, in most cases, we have or will have 
changed our business processes and systems in a way that will enable us to establish fair value for each undelivered element in our 
offerings. These changes are intended to enable us to recognize revenue from product and services upon delivery instead of deferring 
all revenue over the PCS period and as a result we expect the amount of revenue that we will recognize in future periods that 
originated from prior periods will diminish over time. However, we believe that we will, in certain situations, continue to enter into 
arrangements that will require revenue to be deferred over longer periods of time.  

Because the application of SOP 97-2 is extremely technical and complex, we have made a variety of changes in our business and our 
financial reporting systems during our extended filing delay period to appropriately allow separate recognition of revenue for the 
various elements of our solutions in accordance with the requirements of SOP 97-2. Many of those changes involve strengthening our 
internal controls and processes and systems in order to better ensure that we have the technical expertise and business processes to 
properly establish VSOE and apply SOP 97-2. In addition to improvements to our controls and processes, we have made changes to 
our standard business practices in an effort to adjust past business practices that prevented us from establishing VSOE. These changes 
include developing a more formal process for approving customer discounts and a more detailed review of all contract terms, 
particularly those related to commitments for future features or services.  

Results of Operations  

Financial Overview  

The following table sets forth summary financial information for the years ended January 31, 2008, 2007, and 2006:  

(in thousands, except per share data)

Total revenue 

Operating income (loss) 

Net income (loss) applicable to common shares 

Net income (loss) per share 

Basic and diluted 

For the Years Ended January 31,
2007

2006

2008

$

$

$

$

534,543

(114,630)

(207,290)

$

$

$

368,778   

(47,253)  

(40,519)  

$

$

$

278,754

4,112

1,664

(6.43)

$

(1.26)  

$

0.05

Year Ended January 31, 2008 compared to Year Ended January 31, 2007. Our revenue increased approximately 45%, or 
$165.7 million, to $534.5 million in the year ended January 31, 2008 from $368.8 million in the year ended January 31, 2007. The 
increase was primarily due to the acquisition of Witness in May 2007, which represented approximately 74% of the revenue increase, 
as well as approximately 10% of the increase resulting from greater Residual Method revenue primarily related to our Video 
Intelligence segment. For more details on our revenue by segment, see “- Revenue by Operating Segment”. Revenue in the Americas, 
EMEA, and APAC regions represented approximately 52%, 33%, and 15% of our total revenue, respectively, in the year ended 
January 31, 2008 compared to approximately 48%, 31%, and 21%, respectively, in the year ended January 31, 2007.  

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We had an operating loss of $114.6 million in the year ended January 31, 2008 compared to an operating loss of $47.3 million in the 
year ended January 31, 2007. The increased operating loss was primarily due to an increase in professional fees and related expenses 
of approximately $22 million associated with our restatement of previously filed financial statements and our extended filing delay 
status, an increase in amortization of intangibles of $20.4 million, an increase in stock-based compensation of $12.4 million, 
integration and restructuring expenses of $14.3 million, and legal fees associated with intellectual property litigations of $12.0 million. 
With the exception of the professional fees, all of the previously mentioned increases were primarily due to the acquisition of Witness. 
Also included in our operating loss was an impairment charge of $2.7 million related to acquired intangible assets in our Video 
Intelligence operating segment and goodwill impairment charges totaling $14.0 million in our Workforce Optimization operating 
segment and $6.6 million in our Video Intelligence operating segment. For additional information see “- Impairment of Goodwill and 
Other Acquired Intangible Assets” and Note 6, “Intangible Assets and Goodwill” to the consolidated financial statements included in 
Item 15. The operating loss for the year ended January 31, 2007 included a $19.2 million settlement charge relating to the exit from a 
royalty-bearing program with the OCS. (For additional information see “- OCS Royalty Settlement”).  

We had a net loss applicable to common shares of $207.3 million and a loss per share of $6.43 in the year ended January 31, 2008, 
compared to a net loss applicable to common shares of $40.5 million and a loss per share of $1.26 in the year ended January 31, 2007. 
The increase in our net loss and loss per share in the year ended January 31, 2008 was due to our higher operating expenses as 
described above and to interest and other expenses, net of $55.2 million in the year ended January 31, 2008, compared to interest and 
other income, net of $7.8 million in the year ended January 31, 2007. Included in interest and other expenses is a $29.2 million loss in 
connection with a $450.0 million interest rate swap contract entered into concurrently with our credit agreement. The increased 
interest and other expenses were primarily a result of the financing arrangements that we entered into in connection with the Witness 
acquisition. See “- Liquidity and Capital Resources”.  

The weakening of the U.S. Dollar relative to the major foreign currencies where we do business (primarily the British Pound, the 
Euro, the Israeli Shekel and Canadian Dollar) in the year ended January 31, 2008 compared to the year ended January 31, 2007 had a 
favorable impact on our revenues and an unfavorable impact on our operating expenses and our operating loss. Had foreign exchange 
rates remained constant in these periods, our total revenues would have been approximately $12 million lower and our operating 
expenses and cost of goods sold would have been approximately $16 million lower, or a net favorable constant dollar impact of 
approximately $4 million on our operating loss.  

As of January 31, 2008, we employed approximately 2,600 employees, including part-time employees and certain contractors, as 
compared to approximately 1,800 as of January 31, 2007. This increase is almost entirely due to the Witness acquisition.  

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Year Ended January 31, 2007 compared to Year Ended January 31, 2006. Our revenue increased approximately 32%, or 
$90.0 million, to $368.8 million in the year ended January 31, 2007 from $278.8 million in the year ended January 31, 2006. 
Approximately 45% of the increase was due to the acquisitions of Opus in September 2005, MultiVision in January 2006, CM Insight 
in February 2006 and Mercom in July 2006. Approximately 40% of the increase was due to greater Residual Method revenue in all 
our operating segments, approximately 7% of the increase was due to greater revenue recognized under the Ratable Method, and 
approximately 8% of the increase was due to greater revenue recognized under Contract Accounting Method. For more details on 
revenue by operating segment, see “- Revenue by Operating Segment”. Revenue in the Americas, EMEA, and APAC regions 
represented approximately 48%, 31%, and 21% of our total revenue, respectively, in the year ended January 31, 2007, compared to 
approximately 51%, 33%, and 16%, respectively, in the year ended January 31, 2006.  

We had an operating loss of $47.3 million in the year ended January 31, 2007, compared to an operating profit of $4.1 million in the 
year ended January 31, 2006. This decrease in our operating profit was primarily due to a $19.2 million settlement charge relating to 
the exit from a royalty-bearing program with the OCS (For additional information see “- OCS Royalty Settlement”), an intangible 
asset impairment charge of $4.5 million in our Video Intelligence operating segment, a goodwill impairment charges of $17.1 million 
in our Video Intelligence operating segment and $3.1 million in our Workforce Optimization operating segment (for additional 
information see “- Impairment of Goodwill and Other Acquired Intangible Assets” and Note 6, “Intangible Assets and Goodwill” to 
the consolidated financial statements included in Item 15), an increase of $17.5 million in stock-based compensation expenses due to 
the adoption of SFAS No. 123(R), and professional fees and related expenses of approximately $4 million associated with our 
restatement of previously filed financial statements and our extended filing delay status.  

For the reasons set forth above, we had a net loss applicable to common shares of $40.5 million and a loss per share of $1.26 in the 
year ended January 31, 2007, compared to net income applicable to common shares of $1.7 million and earnings per share of $0.05 in 
the year ended January 31, 2006.  

The weakening of the U.S. Dollar relative to the major foreign currencies where we do business (primarily the British Pound, the 
Euro, the Israeli Shekel and Canadian Dollar) in the year ended January 31, 2007 compared to the year ended January 31, 2006 had a 
favorable impact on our revenues and an unfavorable impact on our operating expenses and our operating loss. Had foreign exchange 
rates remained constant in these periods, our total revenues would have been approximately $3 million lower and our operating 
expenses and cost of goods sold would have been approximately $5 million lower, or a net favorable constant dollar impact of 
approximately $2 million on our operating loss.  

As of January 31, 2007, we employed approximately 1,800 employees, including part-time employees and certain contractors, as 
compared to approximately 1,700 as of January 31, 2006. This increase is partially due to increased business activity which required 
additional headcount, as well as the acquisitions of MultiVision, CM Insight and Mercom.  

- 95 -

                                   
   
Revenue by Operating Segment  

The following table sets forth revenue for each of our three operating segments for the years ended January 31, 2008, 2007, and 2006: 

(in thousands)
Workforce Optimization 
Video Intelligence 
Communications Intelligence 
Total revenue 

Workforce Optimization Segment  

For the Years Ended January 31,

% Change

2008
260,938
147,225
126,380
534,543

$

$

2007
125,982
122,681
120,115
368,778

$

$

2006

68,500
102,225
108,029
278,754

$

$

2008 –
2007

2007 –
2006

107% 
20% 
5% 
45% 

84%
20%
11%
32%

Year Ended January 31, 2008 compared to Year Ended January 31, 2007. Workforce Optimization revenue increased approximately 
107%, or $134.9 million, to $260.9 million in the year ended January 31, 2008 from $126.0 million in the year ended January 31, 
2007. Approximately 91% of the increase was due to the acquisition of Witness in May 2007.  

Year Ended January 31, 2007 compared to Year Ended January 31, 2006. Workforce Optimization revenue increased approximately 
84%, or $57.5 million, to $126.0 million in the year ended January 31, 2007 from $68.5 million in the year ended January 31, 2006. 
Approximately 45% of the increase was due to the acquisitions of Mercom in July 2006, CM Insight in February 2006 and Opus in 
September 2005, approximately 40% of the increase was due to greater Residual Method revenue and approximately 10% of the 
increase was due to greater Ratable Method revenue related to our Workforce Optimization solutions.  

Video Intelligence Segment  

Year Ended January 31, 2008 compared to Year Ended January 31, 2007. Video Intelligence revenue increased approximately 20%, 
or $24.5 million, to $147.2 million in the year ended January 31, 2008 from $122.7 million in the year ended January 31, 2007. 
Approximately 70% of the increase was due to greater Residual Method revenue primarily related to the completion of a multi-site 
installation for a major customer, partially offset by a decline in our distribution business in the APAC region, and approximately 30% 
of the increase was due to an increase in Ratable Method revenue recognized, primarily as a result of the introduction of our Nextiva 
Video Solution during the year ended January 31, 2007.  

Year Ended January 31, 2007 compared to Year Ended January 31, 2006. Video Intelligence revenue increased approximately 20%, 
or $20.5 million, to $122.7 million in the year ended January 31, 2007 from $102.2 million in the year ended January 31, 2006. 
Approximately 70% of the increase was due to the acquisition of MultiVision in January 2006, approximately 15% of the increase was 
due to greater Ratable Method revenue, and approximately 15% of the increase related to greater Residual Method revenue from our 
Video Intelligence solutions.  

- 96 -

                                   
   
 
   
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Communications Intelligence Segment  

Year Ended January 31, 2008 compared to Year Ended January 31, 2007. Communications Intelligence revenue increased 
approximately 5%, or $6.3 million, to $126.4 million in the year ended January 31, 2008 from $120.1 million in the year ended 
January 31, 2007. This increase was primarily due to the increase in Ratable Method revenue related to the completion of certain 
installations, partially offset by a decline in Contract Accounting Method revenue.  

Year Ended January 31, 2007 compared to Year Ended January 31, 2006. Communications Intelligence revenue increased 
approximately 11%, or $12.1 million, to $120.1 million in the year ended January 31, 2007 from $108.0 million in the year ended 
January 31, 2006. The increase was primarily due to greater Residual Method revenue related to the completion of certain installations 
and partially due to greater Contract Accounting Method revenue, partially offset by a reduction in Ratable Method revenue.  

Volume and Price  

We sell products in multiple configurations, and the price of any particular product varies depending on the configuration of the 
product sold. Due to the variety of customized configurations for each product we sell, we are unable to quantify the amount of any 
revenue increases attributable to a change in the price of any particular product and/or a change in the number of products sold.  

Revenue by Product Revenue and Service and Support Revenue  

We categorize and report our revenue in two categories — product revenue and service and support revenue. For multiple element 
arrangements for which we are unable to establish VSOE of fair value of one or more elements, we use various available indicators of 
fair value and apply our best judgment to reasonably classify the arrangement’s revenue into product revenue and service and support 
revenue. For additional information see Note 1, “Summary of Significant Accounting Policies” to the consolidated financial 
statements included in Item 15.  

The following table sets forth revenue for products and services and support for the years ended January 31, 2008, 2007, and 2006:  

For the Years Ended January 31,

% Change

(in thousands)
Product revenue 
Service and support revenue 
Total revenue 

2008
333,130
201,413
534,543

$

$

2007
251,584
117,194
368,778

$

$

2006
187,253
91,501
278,754

$

$

2008 –
2007

2007 –
2006

32% 
72% 
45% 

34%
28%
32%

- 97 -  

                                   
   
 
   
   
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Product Revenue  

Year Ended January 31, 2008 compared to Year Ended January 31, 2007. Product revenue increased approximately 32%, or 
$81.5 million, to $333.1 million in the year ended January 31, 2008 from $251.6 million in the year ended January 31, 2007. The 
increase was primarily in our Workforce Optimization segment, due to the acquisition of Witness in May 2007 which represented 
approximately 70% of the product revenue increase, as well as an increase in product revenue recognized in our Video Intelligence 
segment which represented approximately 30% of the product revenue increase.  

Year Ended January 31, 2007 compared to Year Ended January 31, 2006. Product revenue increased approximately 34%, or 
$64.3 million, to $251.6 million in the year ended January 31, 2007 from $187.3 million in the year ended January 31, 2006. The 
increase was due to the acquisitions of Mercom and Multivision, which combined represented 40% of the revenue increase, as well as 
an increase in product revenue recognized in all three of our segments representing approximately 60% of the product revenue 
increase.  

Service and Support Revenue  

Year Ended January 31, 2008 compared to Year Ended January 31, 2007. Service and support revenue increased approximately 72%, 
or $84.2 million, to $201.4 million for the year ended January 31, 2008 from $117.2 million in the year ended January 31, 2007. The 
increase was primarily in our Workforce Optimization segment, due to the acquisition of Witness in May 2007 which represented 
approximately 80% of the service and support revenue increase, as well as an increase in service and support revenue recognized in 
both our Workforce Optimization and Communications Intelligence segments which represented approximately 20% of the revenue 
increase.  

Year Ended January 31, 2007 compared to Year Ended January 31, 2006. Service and support revenue increased approximately 28%, 
or $25.7 million, to $117.2 million for the year ended January 31, 2007 from $91.5 million in the year ended January 31, 2006. The 
increase was almost entirely in our Workforce Optimization segment, due to, in approximately equal measure, the acquisitions of 
Opus and CM Insight combined, and an increase attributable to our existing Workforce Optimization solutions.  

- 98 -

                                   
   
Cost of Revenue  

The following table sets forth cost of revenue by products and services and support as well as amortization and impairment of 
acquired technology and backlog, and settlement with the OCS for the years ended January 31, 2008, 2007, and 2006:  

(in thousands)
Product cost of revenue 
Service and support cost of revenue 
Amortization and impairment of 

acquired technology and backlog 

Settlement with OCS 
Total cost of revenue 

Product Cost of Revenue  

For the Years Ended January 31,

% Change

$

2008
121,627
100,397

$

2007
116,274
48,175

$

2006

88,996
40,598

8,018

—   

7,664
19,158   

5,017

—   

$

230,042

$

191,271

$

134,611

2008 –
2007

2007 –
2006

5% 
108% 

5% 
-100% 
20% 

31%
19%

53%
0%
42%

Product cost of revenue primarily consists of hardware material costs and royalties due to third parties for software components that 
are embedded in our software applications. As discussed under “- Impact of Our VSOE/Revenue Recognition Policies on our Results 
of Operations”, when revenue is deferred, we also defer hardware material costs and third-party software royalties and amortize those 
costs over the same period that the product revenue is recognized. Product cost of revenue also includes amortization of capitalized 
software development costs, OCS royalties, write-offs of intangible assets, employee compensation and related expenses associated 
with our global operations, facility costs and other allocated overhead expenses. In our Communications Intelligence segment, product 
cost of revenue also includes employee compensation and related expenses, contractor and consulting expenses, and travel expenses, 
all of which relate to resources dedicated to the delivery of customized projects for which certain contracts are accounted for under the 
POC method.  

Year Ended January 31, 2008 compared to Year Ended January 31, 2007. Product cost of revenue increased approximately 5% to 
$121.6 million in the year ended January 31, 2008 from $116.3 million in the year ended January 31, 2007 primarily as a result of 
increased costs related to an increase in product revenue. The majority of the product revenue increase was in our Workforce 
Optimization segment and was almost entirely due to the acquisition of Witness. Our product margins have expanded as a result of 
product mix, as our Workforce Optimization solutions carry a lower hardware component and therefore a lower product cost of 
revenue compared to our Video Intelligence and Communications Intelligence solutions. The increase in product costs included an 
increase in hardware and software material costs of $5.6 million, an increase in employee compensation and related expenses of 
$2.8 million, primarily a result of increased employee headcount attributable to the Witness acquisition, and an increase in contractor 
costs of $1.9 million. These increases were offset by a $2.4 million elimination of royalty expenses as a result of exiting the OCS 
royalty-bearing programs in calendar year 2006 (for additional information see “- OCS Royalty Settlement”), a $1.6 million reduction 
in write-down of capitalized software development costs, and a $1.0 elimination of write-down in prepaid third-party licenses.  

- 99 -

                                   
   
 
   
   
 
 
 
 
 
   
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Year Ended January 31, 2007 compared to Year Ended January 31, 2006. Product cost of revenue increased approximately 31% to 
$116.3 million in the year ended January 31, 2007 from $89.0 million in the year ended January 31, 2006 due to an increase in 
hardware and software material costs of $25.8 million, due to an increase in product revenue, as well as a $1.3 million increase in 
employee compensation and related expenses. Our product margins have expanded as a result of product mix, as most of the revenue 
increases were in our Workforce Optimization solutions, which carry a lower hardware component and therefore a lower product cost 
of revenue compared to our Video Intelligence and Communication Intelligence solutions. In the year ended January 31, 2007 product 
cost of revenues include write-offs of capitalized software development costs, intangible assets, and prepaid third-party licenses 
aggregating $2.8 million. These increases were offset by a $1.5 million reduction of royalty expenses as a result of exiting the OCS 
royalty-bearing programs in calendar year 2006 (for additional information see “- OCS Royalty Settlement”), and other reductions 
totaling $1.1 million.  

Service and Support Cost of Revenue  

Service and support cost of revenue primarily consist of employee compensation and related expenses, contractor costs, and travel 
expenses relating to installation, training, consulting and maintenance services. Service and support cost of revenue also include stock 
compensation expenses, OCS royalties, facility costs, and other overhead expenses.  

Year Ended January 31, 2008 compared to Year Ended January 31, 2007. Service and support cost of revenue increased 
approximately 108% to $100.4 million in the year ended January 31, 2008 from $48.2 million in the year ended January 31, 2007. Of 
these expenses, employee compensation and related expenses increased $29.4 million primarily as a result of an increase in employee 
headcount attributable to the Witness acquisition and partially as a result of our special retention program in the year ended 
January 31, 2008. Other expense increases included an increase in contractor expenses of $6.4 million, an increase in travel and 
lodging of $4.7 million, a $3.0 million increase in stock-compensation expense, a $4.3 million increase in overhead expenses, and an 
increase in other expenses totaling $5.7 million, all of which were almost entirely due to the acquisition of Witness. These increases 
were offset by a $1.3 million elimination of royalty expenses as a result of exiting the OCS royalty-bearing programs in calendar year 
2006 (for additional information see “- OCS Royalty Settlement”).  

Year Ended January 31, 2007 compared to Year Ended January 31, 2006. Service and support cost of revenue increased 
approximately 19% to $48.2 million in the year ended January 31, 2007 from $40.6 million in the year ended January 31, 2006 due to 
increases in employee compensation and related expenses of $5.0 million, and travel expenses of $1.6 million, primarily as a result of 
our acquisitions of CM Insight, Opus, and Mercom, an increase in stock-based compensation expense of $1.3 million as a result of our 
adoption of SFAS No. 123(R), and other increases totaling $0.5 million. These increases were partially offset by an $0.8 million 
reduction of royalty expenses as a result of exiting the OCS royalty-bearing program in calendar year 2006 (for additional information 
see “- OCS Royalty Settlement”).  

- 100 -

                                   
   
Amortization and Impairment of Acquired Technology and Backlog  

Year Ended January 31, 2008 compared to Year Ended January 31, 2007. Amortization and impairment of acquired technology and 
backlog increased approximately 5% to $8.0 million in the year ended January 31, 2008 from $7.7 million in the year ended 
January 31, 2007, primarily due to the Witness acquisition. In the year ended January 31, 2008, we recorded a $0.4 million 
impairment charge related to certain acquired technologies in our Video Intelligence segment in the APAC region.  

Year Ended January 31, 2007 compared to Year Ended January 31, 2006. Amortization and impairment of acquired technology and 
backlog increased approximately 53% to $7.7 million in the year ended January 31, 2007 from $5.0 million in the year ended 
January 31, 2006, primarily as a result of an impairment of acquired technology. In the year ended January 31, 2007, we recorded a 
$3.6 million impairment charge related to certain acquired technologies in our Video Intelligence segment in the APAC region. We 
impaired the carrying amount of the acquired technologies as we decided to replace these technologies with new technology sooner 
than originally planned.  

OCS Royalty Settlement  

On July 31, 2006, we entered into a settlement agreement with the OCS, pursuant to which we exited a royalty-bearing program and 
the OCS agreed to accept a lump sum payment of approximately $36.0 million. Prior to the settlement, we had accrued approximately 
$16.8 million of royalties and related interest due under the original terms of the program through charges to cost of revenue in the 
corresponding periods of the related revenue, net of previous royalty payments. We recorded a charge of approximately $19.2 million 
to cost of revenue in the second quarter of the year ended January 31, 2007 for the remaining amount of the lump sum settlement in 
excess of amounts previously accrued under the program. Payments agreed to under the OCS settlement were completed immediately 
following the execution of the settlement agreement. Beginning in calendar year 2006, we entered into a new program with the OCS 
under which we are no longer required to pay royalties to the OCS. 

Research and Development, Net  

Research and development expenses primarily consist of personnel and subcontracting expenses, facility costs and other allocated 
overhead, net of certain software development costs that are capitalized as well as reimbursements under government programs. 
Software development costs are capitalized upon the establishment of technological feasibility and until related products are available 
for general release to customers.  

- 101 -

                                   
   
The following table sets forth research and development, net expense for the years ended January 31, 2008, 2007, and 2006:  

(in thousands)
Research and development, net 

For the Years Ended January 31,

% Change

2008

2007

2006

2008 –
2007

2007 –
2006

$

87,668

$

53,029

$

34,889

65% 

52%

Year Ended January 31, 2008 compared to Year Ended January 31, 2007. Research and development, net expense increased 
approximately 65% to $87.7 million in the year ended January 31, 2008 from $53.0 million in the year ended January 31, 2007. Of 
these expenses, employee compensation and related expenses increased $22.6 million primarily as a result of an increase in employee 
headcount attributable to the Witness acquisition and partially as a result of our special retention program in the year ended 
January 31, 2008. Other expense increases included an increase in contractor expenses of $5.3 million, a $3.4 million increase in 
facility costs and other overhead expenses, $2.1 million of greater depreciation and amortization expenses, and an increase in other 
expenses totaling $1.3 million, all of which were primarily due to the acquisition of Witness.  

Year Ended January 31, 2007 compared to Year Ended January 31, 2006. Research and development, net expenses increased 
approximately 52% to $53.0 million in the year ended January 31, 2007 from $34.9 million in the year ended January 31, 2006 due to 
growth in employee compensation and related expenses of $7.1 million and overhead expenses of $2.9 million, and an increase in 
other expenses totaling $2.3 million, in each case, primarily as a result of headcount growth and investments to support development 
of new products and enhancements to existing products, and partially due to the acquisitions of Mercom and MultiVision. Stock-based 
compensation expense increased by $3.9 million as a result of our adoption of SFAS No. 123(R) in the year ended January 31, 2007. 
Reimbursements under government programs declined by $1.9 million as a result of our transition from a royalty-bearing OCS 
program to a non-royalty OCS program in the year ended January 31, 2007.  

Selling, General and Administrative Expenses  

Selling, general and administrative expenses consist primarily of personnel costs and related expenses, sales and marketing expenses, 
including travel, sales commissions and sales referral fees, facility costs, communication expenses, and other administrative expenses. 

- 102 -

                                   
   
 
   
   
 
 
 
 
   
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table sets forth selling, general and administrative expense for the years ended January 31, 2008, 2007, and 2006:  

(in thousands)
Selling, general and administrative 

2008
259,183

$

2007
148,229

$

2006

$

98,399

2008 –
2007

2007 –
2006

75% 

51%

For the Years Ended January 31,

% Change

Year Ended January 31, 2008 compared to Year Ended January 31, 2007. Selling, general and administrative expenses increased 
approximately 75% to $259.2 million in the year ended January 31, 2008 from $148.2 million in the year ended January 31, 2007. Of 
these expenses, employee compensation and related expenses increased $45.9 million, and employee sales commissions increased 
$11.7 million primarily as a result of an increase in employee headcount attributable to the Witness acquisition and partially as a result 
of our special retention program in the year ended January 31, 2008. Other expense increases included an increase in stock-based 
compensation of $8.4 million, an increase in rent and utilities expense of $6.3 million, an increase in communications expense of 
$3.6 million, an increase in travel and entertainment expense of $4.5 million, and an increase in other expenses totaling $8.6 million, 
all of which were primarily due to the acquisition of Witness. In addition, professional fees and related expenses associated with our 
restatement of previously filed financial statements and our extended filing delay status increased by approximately $22 million to 
$26 million in the year ended January 31, 2008 from approximately $4 million in the year ended January 31, 2007.  

Year Ended January 31, 2007 compared to Year Ended January 31, 2006. Selling, general and administrative expenses increased 
approximately 51% to $148.2 million in the year ended January 31, 2007 from $98.4 million in the year ended January 31, 2006 due 
to an increase in employee compensation and related expenses of $16.4 million, an increase in employee sales commissions of 
$3.3 million, an increase in rent and utilities expense of $3.1 million, an increase in professional fees of $2.6 million, increased travel 
and entertainment expenses of $1.7 million, an increase in depreciation of $1.7 million, higher contractor costs of $1.7 million, 
increased advertising and marketing costs of $1.1 million, and an increase in other expenses totaling $2.1 million, all of which were a 
result of organic growth as well as the acquisitions of Mercom, CM Insight, MultiVision and Opus. In the year ended January 31, 
2007, we incurred approximately $4 million in professional fees and related expenses associated with our restatement of previously 
filed financial statements and our extended filing delay status, and an increase in stock-based compensation of $12.1 million as a result 
of our adoption of SFAS No. 123(R) during that year.  

- 103 -

                                   
   
 
   
   
 
 
 
 
   
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Amortization of Other Acquired Intangible Assets  

The following table sets forth amortization of acquisition related intangibles for the years ended January 31, 2008, 2007, and 2006:  

(in thousands)
Amortization of other acquired 

intangible assets 

For the Years Ended January 31,

% Change

2008

2007

2006

2008 –
2007

2007 –
2006

$

19,668

$

3,164

$

1,337

522% 

137%

Year Ended January 31, 2008 compared to Year Ended January 31, 2007. Amortization of other acquired intangible assets increased 
approximately 522% to $19.7 million in the year ended January 31, 2008 from $3.2 million in the year ended January 31, 2007 almost 
entirely due to the Witness acquisition. We report amortization of acquired trade names, customer relationships and non-compete 
agreements as operating expenses.  

Year Ended January 31, 2007 compared to Year Ended January 31, 2006. Amortization of other acquired intangible assets increased 
to $3.2 million in the year ended January 31, 2007 from $1.3 million in the year ended January 31, 2006, primarily due to the 
acquisitions of MultiVision, Opus, Mercom, and CM Insight.  

In-Process Research and Development  

We expense the fair value of in-process research and development upon the date of the acquisition, as it represents incomplete 
research and development projects that had not yet reached technological feasibility and have no known alternative future use as of the 
date of the acquisition. Technological feasibility is generally established when an enterprise completes all planning, designing, coding, 
and testing activities that are necessary to establish that a product can be produced to meet its design specifications, including 
functions, features, and technical performance requirements.  

The following table sets forth in-process research and development expense for the years ended January 31, 2008, 2007, and 2006:  

(in thousands)
In-process research and development

For the Years Ended January 31,
2007

2006

2008

$

6,682

$

—   

$

2,852

Year Ended January 31, 2008. In-process research and development expenses in the year ended January 31, 2008 primarily related to 
incomplete research and development projects attributable to the Witness acquisition.  

- 104 -

                                   
   
 
   
   
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
   
   
 
   
 
 
 
 
 
 
 
 
Year Ended January 31, 2006. In-process research and development expenses in the year ended January 31, 2006 related to 
incomplete research and development projects attributable to the MultiVision acquisition.  

Impairment of Goodwill and Other Acquired Intangible Assets  

The following table sets forth impairment of goodwill and other acquired intangible assets for the years ended January 31, 2008, 2007, 
and 2006:  

(in thousands)
Intangible asset impairment 
Goodwill impairment 
Impairments of goodwill and other acquired intangible assets 

For the Years Ended January 31,
2007

2006

2008

$

$

2,295
20,639
22,934   

$

$

838   
20,265   
21,103   

$

$

—
—
— 

Year Ended January 31, 2008. We recorded a $2.3 million impairment charge to customer relationships and a goodwill impairment 
charge of $6.6 million in our Video Intelligence operating segment. The goodwill impairment charge was recorded due to a change in 
business strategy, which resulted in a decline in our distribution business in the APAC region. We reviewed our intangible assets for 
impairment in conjunction with our goodwill impairment review and determined that the customer relationships related to this 
business were also impaired. We also recorded a goodwill impairment charge of $14.0 million in our Workforce Optimization 
operating segment. The impairment in our Workforce Optimization operating segment is related to our performance management 
consulting businesses in the United States and Europe and was due primarily to overall lower than anticipated demand for our 
consulting services, which resulted in a decline in projected future revenue and cash flow. See Note 6, “Intangible Assets and 
Goodwill” to the consolidated financial statements included in Item 15.  

Year Ended January 31, 2007. We recorded an $0.8 million impairment charge of an acquired distribution network, in our Video 
Intelligence segment in the APAC region. We fully impaired the value of an acquired distribution network due to reduced business 
with certain distributors, driven by changes in our business strategy in the region. We also recorded goodwill impairment charges of 
$3.1 million in our Workforce Optimization operating segment and $17.1 million in our Video Intelligence operating segment. The 
impairment in our Workforce Optimization operating segment is related to our performance management consulting business in the 
United States and was primarily due to overall lower than anticipated demand for our consulting services, which resulted in a decline 
in projected future revenue and cash flow. The impairment in our Video Intelligence operating segment is related to our business in 
the APAC region, where revenue declined due to a change in business strategy, which resulted in a decline in our distribution business 
in the region. See Note 6, “Intangible Assets and Goodwill” to the consolidated financial statements included in Item 15.  

- 105 -

                                   
   
 
   
   
 
   
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
Integration, Restructuring and Other, Net  

The following table sets forth integration, restructuring and other, net for the years ended January 31, 2008, 2007, and 2006:  

(in thousands)
Integration costs 
Restructuring costs 
Other legal costs 
Gain on sale of land 
Integration, restructuring and other, net

Integration and restructuring costs  

For the Years Ended January 31,
2007

2006

2008

$

$

10,980
3,308
8,708
—
22,996

$

$

—   
—   
—   
(765)  
(765)  

$

$

—
—
2,554
—
2,554

Year Ended January 31, 2008. We continually review our business to manage costs and align our resources with market demand. In 
connection with such reviews, and also in conjunction with the acquisition of Witness, we took several actions in the year ended 
January 31, 2008 to reduce fixed costs, eliminate redundancies, strengthen areas needing operational focus, and better position us to 
respond to market pressures or unfavorable economic conditions. As a result of these actions, we incurred restructuring costs of 
$3.3 million, in approximately equal measure, as a result of acquiring Witness, and from restructuring charges pertaining to the Video 
Intelligence segment. Also, resulting from the Witness acquisition and the subsequent integration of the Witness and Verint 
businesses, we incurred integration costs of $11.0 million during the year ended January 31, 2008. The majority of these integration 
and restructuring costs consisted of severance and personnel-related costs resulting from headcount reductions and retention, 
professional fees, and costs associated with travel and lodging. We did not incur any significant restructuring and integration costs 
during the years ended January 31, 2007 and 2006.  

Other Legal Costs  

Year Ended January 31, 2008. We incurred $8.7 million of legal fees related to an ongoing patent infringement litigation matter. This 
litigation was subsequently settled during the year ended January 31, 2009.  

Year Ended January 31, 2006. We recorded a $2.6 million legal charge in connection with a customer dispute. Final settlement has 
not yet occurred, pending certain action by the counterparty, and we are currently unable to determine when final settlement will 
occur.  

- 106 -

                                   
   
 
   
   
 
 
   
   
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
Gain on sale of land  

Year Ended January 31, 2007. We recorded a gain of $0.8 million from the sale of a parcel of land in Durango, Colorado.  

Other Income (Expense), Net  

The following table sets forth total other income (expense), net for the years ended January 31, 2008, 2007, and 2006:  

For the Years Ended January 31,

% Change

(in thousands)
Interest income 
Interest expense 
Other income (expense): 

Gains (losses) on investments 
Foreign currency gains (losses), net
Losses on derivatives, net 
Other, net 
Other expense 
Total other income (expense), net 

*

  Percentage is not meaningful.

2008

5,443
(36,862)

(4,713)
1,431
(20,407)
(78)
(23,767)  
(55,186)

$

$

$

$

2007

2006

2008 –
2007

2007 –
2006

8,835
(444)

360
(919)
—
(36)
(595)  
7,796

$

$

8,503
(310)

1
(151)
—
(48)
(198)  
7,995

(38%) 
* 

* 
(256%) 
* 
117%  
* 
(808%) 

4%
43%

*
509%
0%
(25%)
201%
(2%)

Year Ended January 31, 2008 compared to Year Ended January 31, 2007. Total other income (expense), net, decreased $63.0 million 
to a loss of $55.2 million in the year ended January 31, 2008, compared to $7.8 million of income in the year ended January 31, 2007. 
Interest income decreased approximately 38% to $5.4 million in the year ended January 31, 2008 from $8.8 million in the year ended 
January 31, 2007 primarily due to lower cash and investment balances as a result of the acquisition of Witness. Interest expense 
increased to $36.9 million in the year ended January 31, 2008 from $0.5 million in the year ended January 31, 2007 due to interest on 
borrowings under our $650.0 million term loan which we entered into to finance a portion of the purchase price of Witness. As of 
January 31, 2008, we also held investments in auction rate securities (“ARS”), which had an original cost of $7.0 million and 
estimated fair value of $2.3 million. During the fourth quarter of the year ended January 31, 2008, we concluded that our ARS 
investments had incurred an “other-than-temporary” impairment in market value and recorded a $4.7 million pre-tax charge. 
Subsequent to January 31, 2008, our ARS were repurchased by our broker at the value equal to the par value plus interest. Foreign 
currency gains (losses) were the result of the effect of currency rate movements, primarily between the U.S. Dollar and the Euro, 
British Pound Sterling, Israeli Shekel, and Canadian Dollar.  

- 107 -

                                   
   
 
 
   
   
   
   
   
   
   
 
 
   
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
In the year ended January 31, 2008, we recorded a net loss on derivatives of $20.4 million. This loss was primarily attributable to a 
$29.2 million loss in connection with a $450.0 million interest rate swap contract entered into concurrently with our credit agreement. 
These losses reflected the dramatic decline in market interest rates during the second half of the year ended January 31, 2008. This 
interest rate swap is not designated as a hedging instrument under the terms of SFAS No. 133, Accounting for Derivative Instruments 
and Hedging Activities (“SFAS No. 133”), and is accounted for as a derivative. This loss was partially offset by a $1.5 million gain on 
foreign currency derivatives, which represented the realized and unrealized portions of our foreign currency hedges. As of January 31, 
2008, our foreign-currency forward contracts were not designated as hedging instruments under the terms of SFAS No. 133 and are 
accounted for as derivatives, whereby the fair value of the contracts is reported as other current assets or other current liabilities on our 
consolidated balance sheet, and gains and losses from changes in fair value are reported in other income (expense), net. The loss was 
also partially offset by a $7.2 million gain from an increase in the fair value of a derivative embedded in the preferred stock issued to 
Comverse for $293.0 million to finance a portion of the Witness acquisition.  

Year Ended January 31, 2007 compared to Year Ended January 31, 2006. Other income (expense), net decreased approximately 2% 
to a $7.8 million gain in the year ended January 31, 2007 compared to an $8.0 million gain in the year ended January 31, 2006. The 
increase in interest income was due to higher market interest rates in the year ended January 31, 2007. Interest expense for the year 
ended January 31, 2007 and the year ended January 31, 2006 primarily related to foreign borrowings for our German subsidiaries. 
Foreign currency gains (losses) were the result of the effect of currency rate movements, primarily between the U.S. Dollar and the 
Euro, British Pound Sterling, Israeli Shekel, and Canadian Dollar.  

Income Tax Provision  

The following table sets forth our income tax provision for the years ended January 31, 2008, 2007, and 2006:  

(in thousands)
Provision for income taxes 

*

  Percentage is not meaningful.

For the Years Ended January 31,

% Change

2008

2007

2006

2008 –
2007

2007 –
2006

$

27,729   

$

141   

$

9,625   

*   

(99%)

Year Ended January 31, 2008 compared to Year Ended January 31, 2007. Our effective tax rate was (16.3)% for the year ended 
January 31, 2008, as compared to (0.4)% for the year ended January 31, 2007. The decrease was primarily due to our recording a 
valuation allowance during the year ended January 31, 2008 on our U.S. deferred tax assets. This resulted in U.S. income tax expense 
being accrued for the year ended January 31, 2008, even though we incurred U.S. net operating losses. Such losses were primarily 
caused by interest expense on Witness acquisition indebtedness. The combination of consolidated tax expense in the year calculated 
on our worldwide pre-tax loss resulted in a negative effective tax rate. Excluding the impact of valuation allowances, our effective tax 
rate for the year ended January 31, 2008 would have been 26.9%, which was lower than the U.S. statutory tax rate primarily due to tax 
benefits recorded in foreign jurisdictions with income tax rates lower than in the U.S. Losses outside the U.S. were incurred primarily 
in Hong Kong, Israel and the United Kingdom.  

- 108 -

                                   
   
 
   
   
   
 
 
   
   
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Our effective tax rate for the year ended January 31, 2007, was lower than the U.S. statutory tax rate primarily due to the impact of 
non-deductible impairment charges on identified intangibles and non-deductible stock option expense in certain non-U.S. 
jurisdictions. These charges reduced the tax benefits we could record on our pre-tax loss. The combination of consolidated tax expense 
in the year calculated on our worldwide pre-tax loss resulted in a negative effective tax rate. This was partially offset by our release of 
a valuation allowance recorded on certain of our German deferred tax assets.  

The manner in which we evaluate the need for valuation allowances is described in “- Critical Accounting Policies” and in Note 1, 
“Summary of Significant Accounting Policies” to the consolidated financial statements included in Item 15.  

Year Ended January 31, 2007 compared to Year Ended January 31, 2006. Our effective tax rate was (0.4)% for the year ended 
January 31, 2007, as compared to 79.5% for the year ended January 31, 2006. The decrease was primarily due to the impact of non-
deductible impairment charges on identified intangibles and non-deductible stock option expense in certain foreign jurisdictions. 
These charges reduced the tax benefits we could record on our pre-tax loss for the year ended January 31, 2007. The combination of 
consolidated tax expense in the year calculated on our worldwide pre-tax loss resulted in a negative effective tax rate. This was 
partially offset by our release of a valuation allowance recorded on certain of our German deferred tax assets. Our effective tax rate for 
the year ended January 31, 2006, was higher than the U.S. statutory tax rate primarily as a result of non-deductible expenses and 
increases to valuation allowances on certain non-U.S. deferred tax assets. The impact of the non-deductible items on our effective tax 
rate was magnified by the relatively low level of pre-tax income for the year.  

Backlog  

The delivery cycles of most of our products are generally very short, ranging from days to several months, with the exception of 
certain projects with multiple deliverables over a longer period of time. Therefore, we do not view backlog as a meaningful indicator 
of future business activity and do not consider it a meaningful financial metric for evaluating our business.  

- 109 -

  
   
Selected Quarterly Results of Operations  

The following table shows selected results of operations for each quarter during the two years ended January 31, 2008:  

(In thousands, except per share data) 

2008   

2007

Jan. 31,    Oct. 31,

Jul. 31,
2007

Apr. 30,
2007

Jan. 31,    Oct. 31,  
2006   

2007   

Jul. 31,
2006

Apr. 30,
2006

For the Quarters Ended

Revenue 
Cost of revenue 
Amortization and impairment of 

acquired technology and backlog  

Settlement with OCS 
Gross profit 

Research and development, net 
Selling, general and administrative   
Amortization of other acquired 

intangible assets 
In-process research and 

development 

Impairment of goodwill and other 

acquired intangible assets 

Integration, restructuring and other, 

net 

Income (loss) from operations 
Other income (expense), net 
Income (loss) before taxes and 
noncontrolling interest 

Provision for (benefit from) income 

taxes 

Noncontrolling interest in net 

income (loss) of joint venture 

$158,712   $158,135
  64,421

61,415  

$128,325
56,230

$ 89,371
39,958

$100,759   $82,337   $ 92,327
  40,792
  35,754  

42,427  

$ 93,355
45,476

2,819  
—  
94,478  

2,468

—  

2,039

—  

692

—  

  91,246

70,056

48,721

4,255  
—  
54,077  

850  
—  
  45,733  

1,559
  19,158  
  30,818

1,000
— 
46,879

24,361  
  80,476  

  23,278
  72,306  

22,933
  63,090  

17,096
  43,311  

13,675  
  43,217  

  13,534  
  36,703  

  13,157
  34,351  

12,663
  33,958 

6,941  

6,961

5,264

837  

929  

689

709

—  

22,934  

—

—

6,439

—  

—

—

21,103  

—  

—  

—

—

—

—

502

243

9,216  
(49,450) 
(29,195) 

5,836
  (17,135)
  (17,734)

7,705
(35,375)
(9,316)

239
(12,670)
1,059

—  
(24,755) 
1,758  

(765) 
  (4,668) 
  1,818  

—
  (17,379)
2,559

—
(451)
1,661

(78,645) 

  (34,869)

(44,691)

(11,611)

(22,997) 

  (2,850) 

  (14,820)

1,210

(104) 

(3) 

  30,676  

(2,840) 

(1,757) 

329  

1,701  

(132)

149  

235

244

436

324  

(16) 

184

Net income (loss) 

(78,690) 

  (35,101)

(75,611)

(9,207)

(21,564) 

  (3,163) 

  (16,705)

Dividends on preferred stock 

(3,197) 

(3,164)

(2,320)

—

—  

—  

—

Net income (loss) applicable to 

common shares 

Net income (loss) per share 

$ (81,887)  $ (38,265)  $ (77,931)  $ (9,207)  $ (21,564)  $ (3,163)  $(16,705)  $

913 

Basic 
Diluted 

$
$

(2.54)  $
(2.54)  $

(1.19) $
(1.19)  $

(2.42) $
(2.42)  $

(0.29) $
(0.29)  $

(0.67)  $ (0.10)  $
(0.67)  $ (0.10)  $

(0.52) $
(0.52)  $

0.03
0.03 

- 110 -

429

913

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Revenue  

Three Months Ended January 31, 2008 compared to Three Months Ended January 31, 2007. Our revenue increased approximately 
57%, or $57.9 million, to $158.7 million in the three months ended January 31, 2008 from $100.8 million in the three months ended 
January 31, 2007. The increase was primarily due to the acquisition of Witness in May 2007 which represented approximately 85% of 
the revenue increase. Workforce Optimization segment revenue increased by 160%, or $53.6 million, Video Intelligence segment 
revenue increased by 13%, or $3.9 million, and Communications Intelligence segment revenue increased by 1%, or $0.4 million. 
Revenue in the Americas, EMEA and APAC regions represented approximately 49%, 37%, and 14% of our total revenue, 
respectively, in the three months ended January 31, 2008, compared to approximately 43%, 37%, and 20%, respectively, in the three 
months ended January 31, 2007.  

Three Months Ended October 31, 2007 compared to Three Months Ended October 31, 2006. Our revenue increased approximately 
92%, or $75.8 million, to $158.1 million in the three months ended October 31, 2007 from $82.3 million in the three months ended 
October 31, 2006. Approximately 55% of the increase was due to the acquisition of Witness in May 2007 and approximately 15% of 
the increase was due to greater revenue recognized upon the completion of a multi-site installation for a major customer in our Video 
Intelligence segment. Workforce Optimization segment revenue increased by 156%, or $46.7 million, Video Intelligence segment 
revenue increased by 52%, or $16.3 million, and Communications Intelligence segment revenue increased by 61%, or $12.8 million. 
Revenue in the Americas, EMEA and APAC regions represented approximately 59%, 28%, and 13% of our total revenue, 
respectively, in the three months ended October 31, 2007 compared to approximately 53%, 25%, and 22%, respectively, in the three 
months ended October 31, 2006.  

Three Months Ended July 31, 2007 compared to Three Months Ended July 31, 2006. Our revenue increased approximately 39%, or 
$36.0 million, to $128.3 million in the three months ended July 31, 2007 compared to $92.3 million in the three months ended July 31, 
2006. Approximately 95% of the increase was due to the acquisitions of Witness in May 2007 and Mercom in July 2006. Workforce 
Optimization segment revenue increased by 127%, or $36.2 million, Video Intelligence segment revenue increased by 5%, or 
$1.6 million, and Communications Intelligence segment revenue decreased by 5%, or $1.8 million. Revenue in the Americas, EMEA 
and APAC regions represented approximately 49%, 35%, and 16% of our total revenue, respectively, in the three months ended 
July 31, 2007 compared to approximately 44%, 34%, and 22%, respectively, in the three months ended July 31, 2006.  

Three Months Ended April 30, 2007 compared to Three Months Ended April 30, 2006. Our revenue decreased approximately 4%, or 
$4.0 million, to $89.4 million in the three months ended April 30, 2007 from $93.4 million in the three months ended April 30, 2006. 
The decrease was primarily due to a reduction in Contract Accounting Revenue recognized in our Communication Intelligence 
segment, partially offset by an estimated 5% revenue increase attributable to the acquisition of Mercom in July 2006. Workforce 
Optimization segment revenue decreased by 5%, or $1.6 million, Communications Intelligence revenue decreased by 18%, or 
$5.2 million and Video Intelligence segment revenue increased 9%, or $2.8 million. Revenue in the Americas, EMEA and APAC 
regions represented approximately 49%, 33%, and 18% of our total revenue, respectively, in the three months ended April 30, 2007 
compared to approximately 53%, 28%, and 19%, respectively, in the three months ended April 30, 2006.  

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Cost of Revenue  

Three Months Ended January 31, 2008 compared to Three Months Ended January 31, 2007. Cost of revenue increased $19.0 million 
in the three months ended January 31, 2008 compared to the three months ended January 31, 2007. Product cost of revenue decreased 
$0.8 million. Service and support cost of revenue increased $19.8 million. Of these expenses, employee compensation and related 
expenses increased $10.6 million as a result of an increase in employee headcount attributable to the Witness acquisition. Other 
service and support cost of revenue increases included an increase in consultant costs of $2.4 million, travel expenses of $1.4 million, 
overhead expenses of $1.4 million, stock compensation expense of $1.1 million, and other expenses totaling $2.9 million, all of which 
were almost entirely due to the acquisition of Witness.  

Three Months Ended October 31, 2007 compared to Three Months Ended October 31, 2006. Cost of revenue increased $28.7 million 
in the three months ended October 31, 2007 compared to the three months ended October 31, 2006. Product cost of revenue increased 
$10.6 million, primarily as a result of higher hardware and software material costs of $8.6 million due to greater product revenue. 
Service and support cost of revenue increased $18.1 million. Of these expenses, employee compensation and related expenses 
increased $8.8 million as a result of an increase in employee headcount attributable to the Witness acquisition. Other service and 
support cost of revenue increases included an increase in consultant costs of $2.9 million, travel expenses of $1.7 million, stock 
compensation expense of $1.3 million, overhead expenses of $1.4 million, and other expenses totaling $2.0 million, all of which were 
almost entirely due to the acquisition of Witness.  

Three Months Ended July 31, 2007 compared to Three Months Ended July 31, 2006. Cost of revenue increased $15.4 million in the 
three months ended July 31, 2007 compared to the three months ended July 31, 2006. Product cost of revenue increased $2.3 million 
as a result of a $2.2 million increase in hardware and software material costs, growth in employee compensation and related expenses 
of $1.2 million and other expenses totaling $0.1 million. These increases were offset by a $1.2 million elimination of royalty expenses 
as a result of exiting the OCS royalty-bearing programs in calendar year 2006 (for additional information see “- OCS Royalty 
Settlement”). Service and support cost of revenue increased $13.1 million. Of these expenses, employee compensation and related 
expenses increased $8.0 million as a result of an increase in employee headcount attributable to the Witness acquisition. Other service 
and support cost of revenue increases included an increase in stock compensation expenses of $0.8 million, overhead expenses of 
$1.3 million, travel expenses of $1.1 million, consultant costs of $0.9 million, and other expenses totaling $1.7 million, all of which 
were almost entirely due to the acquisition of Witness. These increases were offset by a $0.7 million elimination of royalty expenses 
as a result of exiting the OCS royalty-bearing programs in calendar year 2006 (for additional information see “- OCS Royalty 
Settlement”).  

- 112 -

                                   
   
Three Months Ended April 30, 2007 compared to Three Months Ended April 30, 2006. Cost of revenue decreased $5.5 million in the 
three months ended April 30, 2007 compared to the three months ended April 30, 2006. Product cost of revenue decreased 
$6.7 million, due to lower hardware and software material costs of $4.5 million as a result of lower product revenue, a $1.2 million 
elimination of royalty expenses as a result of exiting the OCS royalty-bearing programs in calendar year 2006 (for additional 
information see “- OCS Royalty Settlement”), and other reductions totaling $1.0 million. Service and support cost of revenue 
increased $1.2 million. Of these expenses employee compensation and related expenses increased $2.0 million as a result of an 
increase in employee headcount attributable to the Mercom acquisition, and partially as a result of our special retention program in the 
year ended January 31, 2008. This increase was offset by a $0.6 million elimination of royalty expenses as a result of exiting the OCS 
royalty-bearing programs in calendar year 2006 (for additional information see “- OCS Royalty Settlement”) and other reductions 
totaling $0.2 million.  

Research and Development, Net  

Three Months Ended January 31, 2008 compared to Three Months Ended January 31, 2007. Research and development, net increased 
$10.7 million in the three months ended January 31, 2008 compared to the three months ended January 31, 2007. Of these expenses, 
employee compensation and related expenses increased $6.2 million, primarily as a result of an increase in employee headcount 
attributable to the Witness acquisition and partially as a result of our special retention program. Other expense increases included an 
increase in contractor costs of $1.8 million and increases in other expenses totaling $2.7 million, all of which were almost entirely due 
to the acquisition of Witness.  

Three Months Ended October 31, 2007 compared to Three Months Ended October 31, 2006. Research and development, net increased 
$9.7 million in the three months ended October 31, 2007 compared to the three months ended October 31, 2006. Of these expenses, 
employee compensation and related expenses increased $5.5 million, primarily as a result of an increase in employee headcount 
attributable to the Witness acquisition and partially as a result of our special retention program. Other expense increases included an 
increase in contractor costs of $1.5 million and increases in other expenses totaling $2.7 million, all of which were almost entirely due 
to the acquisition of Witness.  

Three Months Ended July 31, 2007 compared to Three Months Ended July 31, 2006. Research and development, net increased 
$9.8 million in the three months ended July 31, 2007 compared to the three months ended July 31, 2006. Of these expenses, employee 
compensation and related expenses increased $6.9 million, primarily as a result of an increase in employee headcount attributable to 
the Witness acquisition and partially as a result of our special retention program. Other expense increases included an increase in 
contractor costs of $1.9 million and other expenses totaling $1.0 million, all of which were almost entirely due to the acquisition of 
Witness.  

Three Months Ended April 30, 2007 compared to Three Months Ended April 30, 2006. Research and development, net increased 
$4.4 million in the three months ended April 30, 2007 compared to the three months ended April 30, 2006. This increase was due to a 
$4.0 million increase in employee compensation and related expenses, primarily as a result of an increase in employee headcount 
attributable to internal growth and partially due to the acquisition of Mercom, as well as increases in other expenses totaling 
$0.4 million.  

- 113 -

                                   
   
Selling, General and Administrative Expense  

Three Months Ended January 31, 2008 compared to Three Months Ended January 31, 2007. Selling, general and administrative 
expense increased $37.3 million in the three months ended January 31, 2008 compared to the three months ended January 31, 2007. 
Of these expenses, employee compensation and related expenses increased $13.2 million and employee sales commissions increased 
$4.1 million, primarily as a result of an increase in employee headcount attributable to the Witness acquisition and partially as a result 
of our special retention program. Other expense increases included an increase in stock-based compensation of $3.2 million, an 
increase in communication expense of $1.6 million, an increase in travel and entertainment expense of $1.4 million, and increases in 
other expenses totaling $4.4 million, all of which were almost entirely due to the acquisition of Witness. We also incurred $1.4 million 
of legal fees relating to intellectual property litigation in our Video Intelligence segment. Professional fees and related expenses 
associated with our restatement of previously filed financial statements and our extended filing delay status increased by 
approximately $8 million.  

Three Months Ended October 31, 2007 compared to Three Months Ended October 31, 2006. Selling, general and administrative 
expense increased $35.6 million in the three months ended October 31, 2007 compared to the three months ended October 31, 2006. 
Of these expenses, employee compensation and related expenses increased $13.6 million, and employee sales commissions increased 
$3.3 million, primarily as a result of an increase in employee headcount attributable to the Witness acquisition and partially as a result 
of our special retention program. Other expense increases included an increase in stock-based compensation of $3.8 million, an 
increase in communication expense of $1.2 million, an increase in travel and entertainment expense of $1.3 million, and other 
expenses totaling $4.3 million, all of which were almost entirely due to the acquisition of Witness. We also incurred $1.1 million of 
legal fees associated with intellectual property litigation in our Video Intelligence segment. Professional fees and related expenses 
associated with our restatement of previously filed financial statements and our extended filing delay status increased by 
approximately $7 million.  

Three Months Ended July 31, 2007 compared to Three Months Ended July 31, 2006. Selling, general and administrative expense 
increased $28.7 million in the three months ended July 31, 2007, compared to the three months ended July 31, 2006. Of these 
expenses, employee compensation and related expenses increased $13.9 million, and employee sales commissions increased 
$3.1 million, primarily as a result of an increase in employee headcount attributable to the Witness acquisition and partially as a result 
of our special retention program. Other expense increases included an increase in stock-based compensation of $2.1 million, an 
increase in communication expense of $0.7 million, an increase in travel and entertainment expense of $1.1 million, and other 
expenses totaling $3.8 million, all of which were almost entirely due to the acquisition of Witness. Professional fees and related 
expenses associated with our restatement of previously filed financial statements and our extended filing delay status increased by 
approximately $4 million.  

- 114 -

                                   
   
Three Months Ended April 30, 2007 compared to Three Months Ended April 30, 2006. Selling, general and administrative expense 
increased $9.3 million in the three months ended April 30, 2007 compared to the three months ended April 30, 2006. The increase in 
selling, general and administrative expense reflects increases in employee compensation and related expenses of $5.2 million which 
was primarily a result of business growth but also partially due to the acquisitions of Mercom, Opus, and MultiVision. Professional 
fees and related expenses associated with our restatement of previously filed financial statements and our extended filing delay status 
increased by approximately $3 million, and other expenses totaling $1.1 million.  

Amortization and Impairment of Acquired Intangible Assets  

Three Months Ended January 31, 2008 compared to Three Months Ended January 31, 2007. Total amortization of acquired intangible 
assets increased $4.7 million in the three months ended January 31, 2008 compared to the three months ended January 31, 2007 
primarily due to the acquisition of Witness and partially offset by lower impairment charges relating to the Multivision acquired 
technology.  

Three Months Ended October 31, 2007 compared to Three Months Ended October 31, 2006. Total amortization of acquired intangible 
assets increased $7.7 million in the three months ended October 31, 2007 compared to the three months ended October 31, 2006 
primarily due to the acquisition of Witness.  

Three Months Ended July 31, 2007 compared to Three Months Ended July 31, 2006. Total amortization of acquired intangible assets 
increased $5.1 million in the three months ended July 31, 2007 compared to the three months ended July 31, 2006 primarily due to the 
acquisition of Witness.  

Three Months Ended April 30, 2007 compared to Three Months Ended April 30, 2006. Total amortization of acquired intangible assets 
decreased $0.5 million in the three months ended April 30, 2007 compared to the three months ended April 30, 2006 as certain 
intangible assets became fully amortized during the period.  

Other Income (Expense), Net  

Three Months Ended January 31, 2008 compared to Three Months Ended January 31, 2007. Other income (expense), net decreased 
$30.9 million to other expense, net, of $29.2 million in the three months ended January 31, 2008, compared to other income, net, of 
$1.7 million in the three months ended January 31, 2007. Interest expense increased by $12.2 million due to interest incurred under 
our $650.0 million term loan used to finance a portion of the purchase price of Witness. Interest income decreased by $1.0 million due 
to lower interest-carrying cash and investment balances. In addition, during the three months ended January 31, 2008, we recorded a 
net loss on derivatives of $16.1 million. This loss is primarily attributable to a $20.9 million loss related to a $450.0 million interest-
rate swap contract executed concurrently with our credit agreement. This loss was partially offset by a $0.3 million gain on foreign 
currency derivatives, and a $4.5 million gain from an increase in the fair value of a derivative embedded in shares of preferred stock 
issued to Comverse for $293.0 million. In addition, we also recorded a $3.4 million loss on an ARS investment due to “other-than-
temporary” impairment in market value during the three months ended January 31, 2008. Subsequent to the year ended January 31, 
2008, our ARS were repurchased by our broker at the value equal to the par value plus interest.  

- 115 -

                                   
   
Three Months Ended October 31, 2007 compared to Three Months Ended October 31, 2006. Other income (expense), net decreased 
$19.5 million to other expense, net, of $17.7 million in the three months ended October 31, 2007 compared to other income, net, of 
$1.8 million in the three months ended October 31, 2006. Interest expense increased by $13.0 million due to interest under our 
$650.0 million term loan used to acquire Witness. Interest income decreased by $1.3 million due to lower interest-carrying cash and 
investment balances. In the three months ended October 31, 2007, we also recorded a net loss on derivatives of $3.4 million. This loss 
is primarily attributable to a $6.9 million loss related to a $450.0 million interest rate swap contract executed concurrently with our 
credit agreement, partially offset by a $1.9 million gain from an increase in the fair value of a derivative embedded in shares of 
preferred stock issued to Comverse for $293.0 million and a $1.6 million gain on foreign currency derivatives. In addition, in the three 
months ended October 31, 2007 we recorded a $1.3 million loss on an ARS investment due to “other-than-temporary” impairment in 
market value. Subsequent to the year ended January 31, 2008, our ARS were repurchased by our broker at the value equal to the par 
value plus interest.  

Three Months Ended July 31, 2007 compared to Three Months Ended July 31, 2006. Other income (expense), net decreased 
$11.9 million to other expense, net, of $9.3 million in the three months ended July 31, 2007 compared to other income, net, of 
$2.6 million in the three months ended July 31, 2006. Interest expense increased by $11.1 million due to interest under our $650.0 
million term loan used to acquire Witness. Interest income decreased by $0.8 million due to lower interest-carrying cash and 
investment balances. In addition, in the three months ended July 31, 2007, we recorded a net loss on derivatives of $0.9 million, 
primarily attributable to a $1.5 million loss related to a $450.0 million interest rate swap contract executed concurrently with our credit 
agreement, as well as a $0.3 million loss on foreign currency derivatives, partially offset by a $0.9 million gain from an increase in the 
fair value of a derivative embedded in shares of preferred stock issued to Comverse for $293.0 million.  

Three Months Ended April 30, 2007 compared to Three Months Ended April 30, 2006. Interest and other income, net decreased 
$0.6 million to a net gain of $1.1 million in the three months ended April 30, 2007 compared to a $1.7 million net gain in the three 
months ended April 30, 2006. Interest income decreased by $0.2 million, foreign currency losses increased by $0.3 million, interest 
expense increased by $0.1 million, and other expenses increased by $0.1 million.  

- 116 -  

                                   
   
Liquidity and Capital Resources  

Overview  

Historically, our primary source of liquidity has been cash from operations, consisting of collections of our accounts receivable for 
services and products as well as cash advances from our customers. However, in the year ended January 31, 2008, we borrowed 
$650.0 million under a new term loan facility ($40.0 million of which was prepaid during the year ended January 31, 2008) and 
received $293.0 million through the issuance of a preferred stock to finance a significant portion of the Witness acquisition. We also 
have a $15.0 million revolving line of credit, which was fully drawn down in November, 2008. See “- Liquidity and Capital Resources 
Requirements” below for additional information regarding our credit agreement. Our primary uses of cash have been and are expected 
to continue to be for acquisitions of businesses, selling and marketing activities, research and development, professional fees and 
related expenses associated with our restatement of previously filed financial statements and our extended filing delay status, and 
capital expenditures. Beginning in the year ended January 31, 2008, uses have also included interest payments and debt repayments.  

The following table sets forth, for the years ended January 31, 2008, 2007, and 2006, cash, cash equivalents, and other funding 
sources:  

(in thousands)
Cash and cash equivalents 
Short-term investments 
Total cash, cash equivalents, and short-term investments 

Preferred stock (at carrying value) 

Long-term debt 

2008

83,233   
—
83,233

293,663

610,000

$

$

$

$

As of January 31,
2007

$

$

$

$

49,325   
127,453   
176,778   

—   

1,058   

$

$

$

$

2006

55,730 
167,922
223,652

—

1,325

Year Ended January 31, 2008 compared to Year Ended January 31, 2007. At January 31, 2008 our cash, cash equivalents, and short-
term investments totaled $83.2 million, or $93.5 million less than our January 31, 2007 balance. Our debt increased during this same 
period by $608.9 million as a result of borrowings under our credit agreement. We also issued shares of preferred stock to Comverse 
for $293.0 million. The decrease in our net cash position, along with the increase in debt and the new preferred stock were 
substantially all used to finance the Witness acquisition, including special payments related to the acquisition for severance, 
integration, legal and underwriting fees, and employee compensation. See Note 5, “Business Combinations” to the consolidated 
financial statements included in Item 15 for more information on this acquisition. In addition, during the year we made payments 
associated with our restatement of previously filed financial statements and our extended filing delay status, and payments related to 
acquisitions.  

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Year Ended January 31, 2007 compared to Year Ended January 31, 2006. At January 31, 2007 our cash, cash equivalents and short-
term investments totaled $176.8 million or $46.9 million less than our January 31, 2006 balance. Our debt decreased during this same 
period by $0.3 million. The decrease in cash, cash equivalents and short-term investments is primarily due to the OCS settlement in 
Israel (see “— Developing Since our Last Periodic Report — OCS Settlement”) and the acquisitions of Mercom and CM Insight in the 
year ended January 31, 2007.  

The following table summarizes selected items from our statements of cash flows for the years ended January 31, 2008, 2007, and 
2006:  

Statements of Cash Flows  

(in thousands)
Net cash provided by (used in) operating activities 
Net cash used in investing activities 
Net cash provided by (used in) financing activities 
Effect of exchange rate changes on cash and cash equivalents

For the Years Ended January 31,
2007

2006

2008

$

$

(299)
(851,733)
885,017   
923

$

9,099   
(15,086)  
(1,089)  
671   

58,273
(56,019)
8,993 
(440)

Net increase (decrease) in cash and cash equivalents 

$

33,908

$

(6,405)  

$

10,807

Net cash provided by (used in) operating activities  

Prior to the year ended January 31, 2008, Verint has historically had positive cash provided by operating activities as our cash 
collections from operations have exceeded our costs. In the year ended January 31, 2008 we made payments related to the Witness 
acquisition including interest expense, integration expense, and special employee compensation. In addition, we made professional fee 
and related expense payments associated with our restatement of previously filed financial statements and our extended filing delay 
status. These incremental payments caused our operating activities to become a $0.3 million use of cash in the year ended January 31, 
2008. In the year ended January 31, 2007 we had $9.1 million in cash provided by operating activities. In the year ended January 31, 
2006 we had $58.3 million in cash provided by operating activities.  

During the year ended January 31, 2008, we used $0.3 million in cash in operating activities. The cash used consisted primarily of a 
net loss of $198.6 million and increased accounts receivable of $20.2 million due to higher revenue. This was partially offset by non-
cash items of $160.8 million, primarily depreciation and amortization, deferred income taxes, stock-based compensation, impairment 
of assets, and non-cash losses on derivative financial instruments, increase to deferred revenue of $25.1 million, lower prepaid 
expenses and other assets of $14.0 million, lower deferred cost of revenue of $5.6 million, and higher accounts payable and accrued 
expenses of $8.5 million.  

During the year ended January 31, 2007, we generated $9.1 million in cash in operating activities. This $9.1 million positive cash from 
operating activities was due to non-cash items of $60.6 million, primarily impairment of assets, depreciation and amortization, and 
stock-based compensation, lower accounts receivable of $7.1 million, and higher accounts payable and accrued expenses of 
$6.1 million, partially offset by a net loss of $40.5 million and a decrease to deferred revenue of $23.7 million.  

- 118 -

                                   
   
 
 
   
   
   
   
   
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
  
   
   
   
 
 
 
 
 
 
 
 
During the year ended January 31, 2006, we generated $58.3 million in cash in operating activities. This source of cash included net 
income of $1.7 million, non-cash items of $28.4 million, primarily depreciation and amortization, higher accounts payable and 
accrued expenses of $23.2 million and an increase to deferred revenue of $24.5 million, partially offset by higher accounts receivable 
of $11.9 million and higher deferred cost of revenue of $7.7 million.  

Net cash used by investing activities  

During the year ended January 31, 2008, $851.7 million in cash was used in investing activities, principally due to the acquisition of 
Witness and ViewLinks Euclipse Ltd with net assets acquired net of cash of $953.2 million and capital expenditures of $14.2 million, 
partially offset by cash receipts from sales and maturities of investments, net of purchases of $120.5 million.  

During the year ended January 31, 2007, $15.1 million in cash was used in investing activities, principally related to the acquisitions 
of Mercom and CM Insight of $42.5 million, capital expenditures of $11.2 million and capitalized software development costs of 
$4.5 million, partially offset by cash receipts from sales and maturities of investments, net of purchases of $41.6 million.  

During the year ended January 31, 2006, $56.0 million in cash was used in investing activities, principally for the acquisitions of 
MultiVision and Opus of $63.2 million, capital expenditures of $10.9 million, and capitalized software development costs of 
$4.8 million, partially offset by cash receipts from sales and maturities of investments, net of purchases of $26.4 million.  

Currently, we have no significant commitments for capital expenditures.  

Net cash provided by (used in) financing activities  

During the year ended January 31, 2008, we generated $885.0 million in cash from financing activities, reflecting proceeds from 
borrowings under our new term loan for $650.0 million and proceeds from issuance of preferred stock to Comverse for 
$293.0 million, partially offset by repayments of long term debt of $42.5 million and debt issuance costs paid of $13.6 million.  

During the year ended January 31, 2007, we used $1.1 million in cash from financing activities.  

During the year ended January 31, 2006, we generated $9.0 million in cash from financing activities. The source of this cash was 
primarily proceeds from exercised stock options of $10.2 million.  

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Liquidity and Capital Resources Requirements  

Based on past performance, and current expectations, we believe that our cash and cash equivalents, investments, and cash generated 
from operations will be sufficient to meet anticipated operating costs including required payments of principal and interest, working 
capital needs, capital expenditures, research and development spending, and other commitments for at least the next 12 months. 
Currently, we have no plans to pay any dividends on our preferred or common stock, which are not permitted under our credit 
agreement.  

Our liquidity could be negatively impacted by a decrease in demand for our products and services and support, including the impact of 
changes in customer buying behavior due to the general global economic downturn. We have incurred significant professional fees 
and related expenses in connection with our restatement of previously filed financial statements and our extended filing delay status, 
and we expect that we will continue to incur significant professional fees and costs in the first half of 2010. Our liquidity could be 
negatively impacted by these additional fees and costs. In the event we determine to make acquisitions or otherwise require additional 
funds, we may need to raise additional capital, which could involve the issuance of equity or debt securities. There can be no 
assurance that we would be able to raise additional equity or debt in the private or public markets on terms favorable to us, or at all.  

On May 25, 2007 we entered into a $650.0 million term loan and a $25.0 million revolving credit facility with a group of banks which 
we used to fund a portion of the acquisition of Witness. As of January 31, 2008, our outstanding term loan balance was 
$610.0 million. The original $25.0 million revolving credit facility was reduced to $15.0 million in September 2008 due to the 
bankruptcy of Lehman Brothers and the termination of its commitment under the credit agreement. We borrowed the entire 
$15.0 million available to us in November 2008 and currently have no remaining balance available to us. The term loan matures on 
May 25, 2014 and the revolving credit facility matures on May 25, 2013.  

The credit agreement requires mandatory prepayments from the proceeds of certain asset sales, excess cash flow as defined by the 
agreement and proceeds of indebtedness as well as quarterly principal repayments. Any re-borrowings under the revolving credit 
facility are dependent upon certain conditions including the absence of any material adverse effect or change on our business, as 
defined in the credit agreement.  

- 120 -

                                   
   
The credit agreement contains one financial covenant that requires us to meet a certain consolidated leverage ratio, defined as our 
consolidated net total debt divided by consolidated EBITDA for the trailing four quarters. EBITDA is defined in our credit agreement 
as net income/(loss) plus income tax expense, interest expense, depreciation and amortization, losses related to hedge agreements, any 
extraordinary, unusual or non-recurring expenses or losses, any other non-cash charges, and expenses incurred or taken prior to 
April 30, 2008 in connection with our acquisition of Witness, minus interest income, any extraordinary, unusual or non-recurring 
income or gains, gains related to hedge agreements, and any other non-cash income. Under the credit agreement, the consolidated 
leverage ratio could not exceed 5.50:1 for the quarterly period ended January 31, 2008, and we were in compliance with such 
requirement as of such date. For the quarterly periods ended April 30, July 31, and October 31, 2008, the consolidated leverage ratio 
could not exceed 5.50:1. For the quarterly periods ended January 31, April 30, July 31, and October 31, 2009, the consolidated 
leverage ratio could not exceed 4.50:1. For the quarterly periods ending January 31, April 30, July 31, and October 31, 2010, the 
consolidated leverage ratio cannot exceed 3.50:1. For the quarterly periods ending January 31, April 30, July 31, and October 31, 
2011, the consolidated leverage ratio cannot exceed 2.50:1. For the quarterly period ending January 31, 2012 and thereafter, the 
consolidated leverage ratio cannot exceed 2.00:1.  

Because our revenue recognition review resulted in changes in the way we recognize revenue from the way we did so at the time the 
credit agreement was put in place, it may be more difficult for us to maintain compliance with our leverage ratio covenant on a 
prospective basis than we expected at the time we entered into the credit agreement since the leverage ratio covenant is based on our 
EBITDA, which is affected by revenue.  

In addition, because GAAP requires us to continue to refine our accounting for open periods until the financial statements for such 
periods are filed, it is also possible that we may determine that we were not in compliance with the leverage ratio covenant in periods 
subsequent to January 31, 2008, until such time as we file the financial statements for such periods. Based on our current expectations, 
we intend to reduce our outstanding debt by the end of the quarterly period ending January 31, 2011 in order to maintain compliance 
with the consolidated leverage ratio covenant using available cash or cash raised from financing activities. Alternatively, we may 
pursue an acquisition that is accretive to our earnings. There can be no assurance that we will be successful with any such financing 
activities or in pursuing such an acquisition.  

In addition, we are subject to a number of restrictive covenants, including limitations on our ability to incur indebtedness, create liens, 
make fundamental business changes, dispose of property, make restricted payments including dividends, make significant 
investments, enter into sale and leasebacks, enter new lines of business, provide negative pledges, enter into transactions with related 
parties, and enter into any speculative hedges, although there are limited exceptions to these covenants. Because of the delay in the 
filing of this report, our Annual Report on Form 10-K for the year ended January 31, 2009, and the Quarterly Reports for each of the 
quarters ended April 30, July 31, and October 31, 2009, we may be delayed in the completion of the audits related to, and the timely 
filing of our Annual Report for, the year ended January 31, 2010 and the credit agreement includes a requirement that we submit 
audited consolidated financial statements to the lenders within 90 days of the end of each fiscal year beginning with the year ending 
January 31, 2010, which for the year ended January 31, 2010 is May 1, 2010. If audited consolidated financial statements are not so 
delivered and such failure of delivery is not remedied within 30 days thereafter, an event of default occurs. Effective on February 25, 
2008, our applicable borrowing margin increased by 0.25%, pursuant to the terms of the facility, because we did not provide certain 
audited financial statements to our lenders. Additionally, on August 25, 2008 the applicable margins increased another 0.25%, or 
0.50% in total, since we did not deliver audited financial statements to our lenders.  

See “Risk Factors — We have incurred significant indebtedness as a result of the acquisition of Witness, which makes us highly 
leveraged, subjects us to restrictive covenants, and could adversely affect our operations” under Item 1A.  

If we are unable to comply with any of these requirements, an event of default could occur which could cause or permit holders of the 
debt to declare all amounts outstanding to be immediately due and payable. In that event, we may be forced to sell assets, raise 
additional capital through a securities offering, or seek to refinance or restructure our debt. In such a case, we may not be able to 
consummate such a sale, securities offering, or refinancing or restructuring of the debt on reasonable terms, or at all.  

- 121 -

                                   
   
Contractual Obligations  

As of January 31, 2008, our contractual obligations were as follows:  

(in thousands)

Long-term debt obligations, including 

interest 

Operating lease obligations 
Purchase obligations 
Other long-term obligations 

Total

< 1 year

Payments due by period
1-3 years

3-5 years

> 5 years

$

909,552
63,036
25,105
2,900

$

42,875
12,492
23,775
600

$

119,212
21,402
1,318
1,200

$

$

104,573   
18,355   
8   
1,100   

642,892
10,787
4
—

Total contractual obligations 

$ 1,000,593

$

79,742

$

143,132

$

124,036   

$

653,683

The long-term debt obligations reflected above include projected interest payments over the term of the debt, assuming an interest rate 
of 7.38%, which was the interest rate in effect for the debt as of January 31, 2008. Actual interest on this debt is variable, as further 
discussed in Note 7, “Long-term Debt” to the consolidated financial statements included in Item 15. The long-term debt obligations 
also include the projected quarterly settlements of our interest rate swap, through its expiration in May 2011, using the same future 
interest rate assumptions that underlie the estimated fair value of the swap at January 31, 2008.  

Our purchase obligations are associated with agreements for purchases of goods or services generally including agreements that are 
enforceable and legally binding and that specify all significant terms, including fixed or minimum quantities to be purchased; fixed, 
minimum, or variable price provisions; and the approximate timing of the transactions. The table above also includes agreements to 
purchase goods or services that have cancellation provisions requiring little or no payment. The amounts under such contracts are 
included in the table above because we believe that cancellation of these contracts is unlikely and we expect to make future cash 
payments according to the contract terms or in similar amounts for similar materials.  

Our consolidated balance sheet at January 31, 2008 includes $34.6 million of non-current tax reserves, net of related benefits 
(including interest and penalties of $6.4 million, net of federal benefit) for uncertain tax positions under FIN 48. However these 
amounts are not included in the table above because it is not possible to predict or estimate the timing of payments for these 
obligations. We do not expect to make any significant payments for these uncertain tax positions within the next twelve months.  

Off Balance Sheet Arrangements  

We lease certain of our current facilities, furniture, and equipment under non-cancelable operating lease agreements. We are typically 
required to pay property taxes, insurance, and normal maintenance costs for of these facilities.  

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In the normal course of business, we provide certain customers with financial performance guarantees, which are generally backed by 
standby letters of credit or surety bonds. In general, we would only be liable for the amounts of these guarantees in the event that our 
nonperformance permits termination of the related contract by our customer, which we believe is remote. At January 31, 2008, we had 
approximately $13.1 million of outstanding letters of credit and surety bonds relating to these performance guarantees. As of 
January 31, 2008, we believe we were in compliance with our performance obligations under all contracts for which there is a 
financial performance guarantee, and the ultimate liability, if any, incurred in connection with these guarantees will not have a 
material adverse affect on our consolidated results of operations, financial position or cash flows. Our historical noncompliance with 
our performance obligations has been insignificant.  

In the normal course of business, we provide indemnifications of varying scopes to customers against claims of intellectual property 
infringement made by third parties arising from the use of our products. Historically, costs related to these indemnification provisions 
have not been significant and we are unable to estimate the maximum potential impact of these indemnification provisions on our 
future results of operations.  

To the extent permitted under Delaware law or other applicable law, we indemnify our directors, officers, employees and agents 
against claims they may become subject to by virtue of serving in such capacities for us. We also have contractual indemnification 
agreements with our directors, officers, and certain senior executives. The maximum amount of future payments we could be required 
to make under these indemnification arrangements and agreements is potentially unlimited; however, we have insurance coverage that 
limits our exposure and enables us to recover a portion of any future amounts paid. We are not able to estimate the fair value of these 
indemnification arrangements and agreements in excess of applicable insurance coverage, if any.  

Developments since our Last Periodic Report  

The following summarizes significant developments since October 31, 2005 (the date of our last periodic report), beyond our internal 
investigation, restatement, and audit-related items discussed in “- Investigation and Restatement” and elsewhere in this report.  

Mergers and Acquisitions; Financing  

On January 9, 2006, we acquired the networked video security business of Hong Kong-based MultiVision, enabling us to expand the 
footprint of our video business in the APAC region. We paid approximately $48.9 million in cash for MultiVision.  

On February 6, 2006, we acquired all of the outstanding shares of CM Insight, a U.K.-based, privately-held customer management 
solution provider that helps enterprises enhance their customer experience and improve the quality and performance of their contact 
center operations. We paid approximately $6.6 million in cash for CM Insight. In addition, the selling shareholders of CM Insight 
were entitled to receive earn-out payments over two years based on certain performance targets. For the 12-month period ended 
February 6, 2007, the selling shareholders of CM Insight earned the maximum earn-out payment available for such period of 
£2.0 million, or approximately $3.9 million at then-current exchange rates. As the applicable performance targets for the 12-month 
period ended February 6, 2008 were not achieved, no earn-out payments were made for such period.  

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On July 14, 2006, we acquired all of the outstanding shares of Mercom, a privately-held provider of interaction recording and 
performance evaluation solutions for small-to-midsize contact centers. The purchase price consisted of $35.0 million in cash at 
closing, $0.7 million of direct transaction costs, and potential additional cash earn-out payments not to exceed $17.5 million over two 
years based on certain performance targets. As of January 31, 2008, the end of the earn-out period, the former shareholders had earned 
approximately $3.7 million of the available earn-out.  

On February 1, 2007, we completed the acquisition of ViewLinks Euclipse Ltd., an Israeli-based, privately-held provider of data 
mining and link analysis software solutions. The aggregate purchase price was $7.4 million in cash, including contingent consideration 
earned through January 31, 2008.  

On May 25, 2007, we completed the acquisition of Witness. Under the terms of the Agreement and Plan of Merger, dated 
February 11, 2007, among us, Merger Sub and Witness, each outstanding share of Witness common stock was converted into the right 
to receive $27.50 in cash, less applicable withholding taxes (if any). In addition, upon consummation of the merger, outstanding 
vested options to purchase Witness common stock were converted into a right to receive a cash payment, and unvested options to 
purchase Witness common stock were assumed by us and converted into options to purchase Verint common stock. The aggregate 
merger consideration paid to consummate the transaction was approximately $944.3 million, net of cash acquired; approximately 
$650.0 million of which was financed by proceeds of a term loan under a credit agreement entered into by us in connection with the 
transaction and approximately $293.0 million of which was financed with proceeds from the issuance of preferred stock to Comverse, 
and from available cash balances. In July 2007, we prepaid $40.0 million of this debt and in November 2008, we borrowed 
$15.0 million under a revolving credit facility entered into concurrently with the credit agreement. We are subject to customary 
restrictive covenants under the credit agreement, including a maximum leverage ratio.  

On February 4, 2010, our wholly-owned subsidiary, Verint Americas Inc., acquired all of the outstanding shares of Iontas, a privately 
held provider of desktop analytics solutions. Prior to this acquisition, we licensed certain technology from Iontas, whose solutions 
measure application usage and analyze workflows to help improve staff performance in contact center, branch and back-office 
operations environments. We acquired Iontas for approximately $15.2 million in cash (net of cash acquired) and potential additional 
earn-out payments of up to $3.8 million, tied to certain targets being achieved over the next two years. The initial purchase price 
allocation for this acquisition is not yet available, as we have not completed the appraisals necessary to assess the fair values of the 
tangible and identified intangible assets acquired and liabilities assumed, the assets and liabilities arising from contingencies (if any), 
and the amount of goodwill to be recognized as of the acquisition date.  

For more information about the integration risks associated with the foregoing acquisitions and the requirements of our credit facility, 
please see “Risk Factors” under Item 1A.  

OCS Royalty Settlement  

On July 31, 2006, we entered into a settlement agreement with the OCS, pursuant to which we exited a royalty-bearing program and 
the OCS agreed to accept a lump sum payment of approximately $36.0 million. Prior to the settlement, we had accrued approximately 
$16.8 million of royalties and related interest due under the original terms of the program through charges to cost of revenue in the 
corresponding periods of the related revenue, net of previous royalty payments. We recorded a charge of approximately $19.2 million 
to cost of revenue in the second quarter of the year ended January 31, 2007 for the remaining amount of the lump sum settlement in 
excess of amounts previously accrued under the program. Payments agreed to under the OCS settlement were completed immediately 
following the execution of the settlement agreement. Beginning in calendar year 2006, we entered into a new program with the OCS 
under which we are no longer required to pay royalties to the OCS.  

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Chief Financial Officer Succession  

On August 14, 2006, we announced a succession plan for our Chief Financial Officer position, in which Douglas E. Robinson would 
replace Igal Nissim as Chief Financial Officer upon completion of our outstanding SEC filings. However, due to the extended filing 
delay period and the expansion of the Comverse Special Committee investigation and our own internal review of certain non-options 
related matters, we decided to complete the succession process on December 11, 2006, at which time Mr. Robinson was formally 
appointed Chief Financial Officer of Verint. Mr. Robinson’s background is discussed in “Directors, Executive Officers, and Corporate 
Governance” under Item 10.  

Subsequent Events  

The following summarizes significant developments at Verint since January 31, 2008, the last day of the last fiscal year covered by 
this report.  

Settlement with NICE  

On August 1, 2008, we reached a settlement agreement with NICE to resolve all then-outstanding patent litigations between NICE and 
Witness. These litigations resulted from a 2004 suit filed by one of NICE’s subsidiaries against Witness alleging that certain Witness 
products infringed a number of VoIP call recording patents held by NICE. Following the filing of this initial lawsuit, Witness filed 
two patent infringement suits against NICE alleging infringement of certain screen capture and speech analytics patents and NICE 
filed a second suit against Witness alleging violation of additional call recording patents. Following a January 2008 trial, a jury in the 
second suit filed by NICE was unable to reach a verdict, resulting in a mistrial. On May 16, 2008, a jury in the speech analytics case 
filed by Witness returned a verdict in our favor and against NICE on the claims of infringement and awarded us $3.3 million in 
damages; however this award was superseded by the terms of the settlement agreement disclosed in “Legal Proceedings — Witness 
Patent and General Litigation Matters — NICE Systems Settlement Agreement” under Item 3. On May 23, 2008, the court in the 
initial VoIP suit filed by NICE found in our favor and against NICE on the claims of infringement.  

Wells Notices  

On April 9, 2008, as we previously reported, we received a “Wells Notice” from the staff of the SEC arising from the staff’s 
investigation of our past stock option grant practices and certain unrelated accounting matters. These accounting matters were also the 
subject of our internal investigation. On March 3, 2010, the SEC filed a settled enforcement action against us in the United States 
District Court for the Eastern District of New York relating to certain of our accounting reserve practices. Without admitting or 
denying the allegations in the SEC’s Complaint, we consented to the issuance of a Final Judgment permanently enjoining us from 
violating Section 17(a) of the Securities Act, Sections 13(a), 13(b)(2)(A) and 13(b)(2)(B) of the Exchange Act and Rules 13a-1 and 
13a-13 thereunder. The settled SEC action did not require us to pay any monetary penalty and sought no relief beyond the entry of a 
permanent injunction. The SEC’s related press release noted that, in accepting the settlement offer, the SEC considered our 
remediation and cooperation in the SEC’s investigation. The settlement was approved by the United States District Court for the 
Eastern District of New York on March 9, 2010.  

On December 23, 2009, as we previously reported, we received an additional “Wells Notice” from the staff of the SEC relating to our 
failure to timely file our periodic reports under the Exchange Act. On March 3, 2010, the SEC issued an OIP pursuant to Section 12(j) 
of the Exchange Act to suspend or revoke the registration of our common stock because of our failure to file an annual report on either 
Form 10-K or Form 10-KSB since April 25, 2005 or quarterly reports on either Form 10-Q or Form 10-QSB since December 12, 
2005. An Administrative Law Judge will consider the evidence in the Section 12(j) proceeding and has been directed in the OIP to 
issue an initial decision within 120 days of service of the OIP. We are currently evaluating the Section 12(j) OIP, including available 
procedural remedies and intend to defend against the possible suspension or revocation of the registration of our common stock.  

- 125 -

                                   
   
Recent Accounting Pronouncements  

In September 2006, the FASB issued SFAS No. 157, Fair Value Measurements (“SFAS No. 157”), which provides enhanced 
guidance for using fair value to measure assets and liabilities. SFAS No. 157 also responds to investors’ requests for expanded 
information about the extent to which companies’ measure assets and liabilities at fair value, the information used to measure fair 
value and the effect of fair value measurements on earnings. SFAS No. 157 applies whenever other standards require or permit assets 
or liabilities to be measured at fair value. This standard does not expand the use of fair value in any new circumstances. SFAS No. 157 
is effective for years beginning after November 15, 2007, and is effective for our year beginning February 1, 2008. In February 2008, 
the FASB issued a Staff Position (a “FSP”) which partially defers the effective date of SFAS No. 157 for one year for non-financial 
assets and liabilities, except for items that are recognized or disclosed at fair value in an entity’s financial statements on a recurring 
basis (at least annually). The adoption of SFAS No. 157 on February 1, 2008 did not have a material effect on our financial position, 
results of operations, or cash flows.  

In February 2007, the FASB issued SFAS No. 159, The Fair Value Option for Financial Assets and Financial Liabilities (“SFAS 
No. 159”). SFAS No. 159 provides companies with an option to report selected financial assets and liabilities at fair value. The 
standard’s objective is to reduce both complexity in accounting for financial instruments and the volatility in earnings caused by 
measuring related assets and liabilities differently. The standard requires companies to provide additional information that will help 
investors and other users of financial statements to more easily understand the effect of the option to use fair value on earnings. It also 
requires companies to display the fair value of those assets and liabilities for which they have chosen to use fair value on the face of 
the balance sheet. The new standard does not eliminate disclosure requirements included in other accounting standards, including 
requirements for disclosures about fair value measurements included in SFAS No. 157 and SFAS No. 107, Disclosures about Fair 
Value of Financial Instruments (“SFAS No. 107”). SFAS No. 159 is effective for years beginning after November 15, 2007, which 
means that it will be effective for our year beginning February 1, 2008. The adoption of SFAS No. 159 on February 1, 2008 did not 
have a material effect on our financial position, results of operations, or cash flows.  

In June 2007, the FASB ratified the consensus reached by the EITF in Issue No. 06-11, Accounting for Income Tax Benefits of 
Dividends on Share-Based Payment Awards (“EITF No. 06-11”). Under this consensus, a realized income tax benefit from dividends 
or dividend equivalents that are charged to retained earnings and are paid to employees under certain share-based benefit plans should 
be recognized as an increase in additional paid-in capital. As it relates to us, the consensus became effective on February 1, 2008. As 
no dividends were paid during the year ended January 31, 2009, the accounting guidance in EITF No. 06-11 is not expected to be 
applied in the preparation of the consolidated financial statements for the year then ended.  

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In June 2007, the FASB ratified EITF No. 07-3, Accounting for Nonrefundable Advance Payments for Goods or Services to Be Used 
in Future Research and Development Activities (“EITF No. 07-3”). EITF No. 07-3 requires non-refundable advance payments for 
goods and services to be used in future research and development (“R&D”) activities to be recorded as assets and the payments to be 
expensed when the R&D activities are performed. EITF No. 07-3 applies prospectively for new contractual arrangements entered into 
beginning in the first quarter of the year ended January 31, 2009 (our quarter ended April 30, 2008). Prior to adoption, we recognized 
these non-refundable advance payments as expenses upon payment. The adoption of EITF No. 07-3 did not have a significant impact 
on our consolidated financial statements.  

In December 2007, the FASB issued SFAS No. 141(R), Business Combinations (“SFAS No. 141(R)”). SFAS No. 141(R) replaces 
SFAS No. 141, Business Combinations (“SFAS No. 141”), but retains the requirement that the purchase method of accounting for 
acquisitions be used for all business combinations. SFAS No. 141(R) expands on the disclosures previously required by SFAS 
No. 141, better defines the acquirer and the acquisition date in a business combination, and establishes principles for recognizing and 
measuring the assets acquired (including goodwill), the liabilities assumed, and any non-controlling interests in the acquired business. 
SFAS No. 141(R) is effective for all business combinations with an acquisition date occurring in years beginning after December 15, 
2008, which means that it will be effective for our year beginning February 1, 2009. The impact that SFAS No. 141(R) will have on us 
will depend on the nature and size of any acquisitions completed after we adopt this standard.  

In December 2007, the FASB issued SFAS No. 160, Noncontrolling Interests in Consolidated Financial Statements (“SFAS No. 
160”), which establishes accounting and reporting standards for the noncontrolling (minority) interest in a subsidiary and for the 
deconsolidation of a subsidiary. SFAS No. 160 is effective for business arrangements entered into in years beginning on or after 
December 15, 2008, which means that it will be effective for our year beginning February 1, 2009. Early adoption is prohibited. We 
are in the process of evaluating this standard and therefore have not yet determined the impact that the adoption of SFAS No. 160 will 
have on our financial position, results of operations, or cash flows.  

In March 2008, the FASB issued SFAS No. 161, Disclosures about Derivative Instruments and Hedging Activities—an amendment of 
FASB Statement No. 133 (“SFAS No. 161”), which changes the disclosure requirements for derivative instruments and hedging 
activities. Entities are required to provide enhanced disclosures about (a) how and why an entity uses derivative instruments, (b) how 
derivative instruments and related hedged items are accounted for under SFAS No. 133 and its related interpretations, and (c) how 
derivative instruments and related hedged items affect an entity’s financial position, financial performance, and cash flows. SFAS 
No. 161 is effective for financial statements issued for years and interim periods beginning after November 15, 2008, with early 
application encouraged, which means that it will be effective for our year beginning February 1, 2009. The adoption of SFAS No. 161 
is not expected to have a significant impact on our consolidated financial statements.  

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In June 2008, the FASB issued FSP EITF 03-6-1, Determining Whether Instruments Granted in Share-Based Payment Transactions 
Are Participating Securities (“FSP EITF 03-6-1”). FSP EITF 03-6-1 provides that all outstanding unvested share-based payments that 
contain rights to non-forfeitable dividends participate in the undistributed earnings with the common shareholders and are therefore 
participating securities. Companies with participating securities are required to apply the two-class method in calculating basic and 
diluted earnings per share. FSP EITF 03-6-1 is effective for years beginning after December 15, 2008 and early adoption is prohibited, 
which means that it will be effective for our year beginning February 1, 2009. The adoption of FSP EITF 03-6-1 is not expected to 
have a significant impact on our consolidated financial statements.  

In April 2009, the FASB issued the following three FSPs that are intended to provide additional application guidance and enhance 
disclosures about fair value measurements and impairments of securities:  

•

•

•

  FSP No. FAS 157-4, Determining Fair Value When the Volume and Level of Activity for the Asset or Liability Have 

Significantly Decreased and Identifying Transactions That Are Not Orderly (“FSP FAS 157-4”);

  FSP No. FAS 115-2 and FAS 124-2, Recognition and Presentation of Other-Than-Temporary Impairments (“FSP FAS 

115-2”); and

  FSP No. FAS 107-1 and APB 28-1, Interim Disclosures About Fair Value of Financial Instruments (“FSP FAS 107-1”).

FSP FAS 157-4 clarifies the objective and method of fair value measurement even when there has been a significant decrease in 
market activity for the asset being measured. FSP FAS 115-2 establishes a new model for measuring other-than-temporary 
impairments for debt securities, including establishing criteria for when to recognize a write-down through earnings versus other 
comprehensive income. FSP FAS 107-1 expands the fair value disclosures required for all financial instruments within the scope of 
SFAS No. 107 to interim periods. All of these FSPs are effective for interim and annual periods ending after June 15, 2009. We are 
assessing the potential impact that the adoption of FSP FAS 157-4 and FSP FAS 115-2 may have on our consolidated financial 
statements. FSP FAS 107-1 may result in increased disclosures in our future interim periods.  

In May 2009, the FASB issued SFAS No. 165, Subsequent Events (“SFAS No. 165”). SFAS No. 165 was modified by Accounting 
Standards Update No. 2010-09, Subsequent Events (Topic 855): Amendments to Certain Recognition and Discloure Requirements, 
issued in February 2010. SFAS No. 165, as modified, establishes general standards of accounting for and disclosure of events that 
occur after the balance sheet date but before financial statements are issued. This statement is effective for interim and annual periods 
ending after June 15, 2009. We do not expect that the adoption of SFAS No. 165 will have a material effect on our consolidated 
financial statements.  

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In June 2009, the FASB issued SFAS No. 167, Amendments to FASB Interpretation No. 46(R) (“SFAS No. 167”). SFAS No. 167 
amends FIN 46(R) and requires a company to perform an analysis to determine whether its variable interests give it a controlling 
financial interest in a variable interest entity. This analysis requires a company to assess whether it has the power to direct the 
activities of the variable interest entity and if it has the obligation to absorb losses or the right to receive benefits that could potentially 
be significant to the variable interest entity. SFAS No. 167 requires an ongoing reassessment of whether a company is the primary 
beneficiary of a variable interest entity, eliminates the quantitative approach previously required for determining the primary 
beneficiary of a variable interest entity and significantly enhances disclosures. SFAS No. 167 may be applied retrospectively in 
previously issued financial statements with a cumulative-effect adjustment to retained earnings as of the beginning of the first year 
restated. SFAS No. 167 is effective for fiscal years beginning after November 15, 2009. We are in the process of evaluating this 
standard and therefore have not yet determined the impact that the adoption of SFAS No. 167 will have on our consolidated financial 
statements.  

In September 2009, the FASB ratified the consensuses reached by the EITF regarding the following issues involving revenue 
recognition:  

•

•

  Issue No. 08-1, Revenue Arrangements with Multiple Deliverables (“EITF No. 08-1”); and

  Issue No. 09-3, Certain Revenue Arrangements That Include Software Elements (“EITF No. 09-3”).

EITF No. 08-1 applies to multiple-deliverable revenue arrangements that are currently within the scope of EITF No. 00-21. EITF 
No. 08-1 also provides principles and application guidance on whether a revenue arrangement contains multiple deliverables, how the 
arrangement should be separated, and how the arrangement consideration should be allocated. EITF No. 08-1 requires an entity to 
allocate revenue in a multiple-deliverable arrangement using estimated selling prices of the deliverables if a vendor does not have 
vendor-specific objective evidence or third-party evidence of selling price. It eliminates the use of the residual method and, instead, 
requires an entity to allocate revenue using the relative selling price method. It also expands disclosure requirements with respect to 
multiple-deliverable revenue arrangements.  

EITF No. 09-3 applies to multiple-deliverable revenue arrangements that contain both software and hardware elements, focusing on 
determining which revenue arrangements are within the scope of the software revenue guidance in SOP 97-2. EITF No. 09-3 removes 
tangible products from the scope of the software revenue guidance and provides guidance on determining whether software 
deliverables in an arrangement that includes a tangible product are within the scope of the software revenue guidance.  

The accounting guidance in EITF No. 08-1 and EITF No. 09-3 should be applied on a prospective basis for revenue arrangements 
entered into or materially modified in fiscal years beginning on or after June 15, 2010. It will be effective for us in our fiscal year 
beginning February 1, 2011, although early adoption is also permitted. Alternatively, an entity can elect to adopt the provisions of 
these issues on a retrospective basis. We are currently assessing the potential impact that the application of EITF No. 08-1 and EITF 
No. 09-3 may have on our consolidated financial statements.  

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During the third quarter of the year ending January 31, 2010, we adopted the new Accounting Standards Codification (“ASC”) as 
issued by the FASB. The ASC has become the source of authoritative U.S. GAAP recognized by the FASB to be applied by 
nongovernmental entities. The ASC is not intended to change or alter existing GAAP. The adoption of the ASC had no impact on our 
consolidated financial statements.  

Item 7a. Quantitative and Qualitative Disclosures about Market Risk  

Market risk represents the risk of loss that may impact our financial condition due to adverse changes in financial market prices and 
rates. We are exposed to market risk related to changes in interest rates and foreign currency exchange rate fluctuations. To manage 
the volatility relating to interest rate and foreign currency risks, we periodically enter into derivative instruments including foreign 
currency forward exchange contracts and interest rate swap agreements. It is our policy to enter into derivative transactions only to the 
extent considered necessary to meet our risk management objectives. We use derivative instruments solely to reduce the financial 
impact of these risks and do not use derivative instruments for trading purposes.  

Credit Agreement  

On May 25, 2007, to partially finance the acquisition of Witness, we entered into a $675.0 million secured financing arrangement 
comprised of a seven-year $650.0 million term loan facility and a six-year $25.0 million revolving credit facility (the “facilities”). As 
of January 31, 2008, we had $610.0 million outstanding under the term loan as we repaid $40.0 million in July, 2007. We did not draw 
under the revolving credit facility as of January 31, 2008. The $25.0 million revolving credit facility was subsequently reduced to 
$15.0 million due to the bankruptcy of Lehman Brothers and in November, 2008, we borrowed the full $15.0 million under the 
revolving credit facility.  

Borrowings under the facilities bear interest at a rate of, at our election, (a) 1.75% plus the higher of (i) prime rate and (ii) the federal 
funds rate plus 0.50% or (b) 2.75% over the London Interbank Offered Rate, or LIBOR. In the case of the former, the interest rate 
adjusts in unison with the underlying index. In the case of LIBOR borrowings, the interest rate adjusts at the end of the relevant 
LIBOR period. Effective on February 25, 2008, our applicable margins indicated above increased by 0.25%, pursuant to the terms of 
the facility, because we did not provide certain audited financial statements to our lenders. Additionally, on August 25, 2008 the 
applicable margins increased another 0.25%, or 0.50% in total, since we did not deliver audited financial statements to our lenders. 
After delivery of certain audited financials and receipt of appropriate credit ratings from Standard & Poors and Moody’s Investor 
Services, the applicable margins described above will be determined by reference to our credit ratings, and will range from 1.00% to 
1.75% in the case of prime rate (or federal funds) based borrowings, and from 2.00% to 2.75% for LIBOR-based borrowings.  

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Interest Rate Risk on our Debt  

Because the interest rates applicable to borrowings under the facilities are variable, we are exposed to market risk from changes in the 
underlying index rates, which affect our cost of borrowing. To partially mitigate this risk, and in part because we were required to do 
so by the lenders, when we entered into our credit facilities in May 2007, we executed a pay-fixed, receive-variable interest rate swap 
with a multinational financial institution under which we pay fixed interest at 5.18% and receive variable interest of three-month 
LIBOR on a notional amount of $450.0 million. This instrument is settled with the counterparty on a quarterly basis, and matures on 
May 1, 2011. As of January 31, 2008, of the $610.0 million of borrowings which were outstanding under the term loan, the interest 
rate on $450.0 million of such borrowings was substantially fixed by utilization of the interest rate swap. Interest on the remaining 
$160.0 million was variable. If the market interest rates for one or three-month LIBOR changed by 1.00% as of January 31, 2008, the 
annual interest expense on these borrowings would change by approximately $1.6 million.  

This interest rate swap is not designated as a hedging instrument under the terms of SFAS No. 133 and is accounted for as a 
derivative, whereby the fair value of the instrument is reported on our consolidated balance sheets, and gains and losses from changes 
in its fair value are reported in other income (expense), net. We recorded gains and losses on this instrument, realized and unrealized, 
in other income (expense), net on the consolidated statements of income, of approximately $29.2 million of net losses in the year 
ended January 31, 2008. These losses reflect the decline in market interest rates during the second half of the year ended January 31, 
2008.  

The counterparty to our interest rate swap is a multinational financial institution. Despite the recent disruption in the global financial 
markets, we believe the risk of this counterparty’s nonperformance of its obligations is not material. Currently and for the expected 
remaining term of the agreement, the swap is in the counterparty’s favor and not ours, so we do not expect to have counterparty risk.  

Investments  

We invest in cash equivalents, bank time deposits and short-term investment portfolios. Interest rate changes could result in an 
increase or decrease in interest income we generate from these interest-bearing assets. Our cash, cash equivalents and bank time 
deposits are primarily maintained at high credit-quality financial institutions around the world. The primary objective of our 
investment activities is the preservation of principal while maximizing investment income and minimizing risk. We have investment 
guidelines relative to diversification and maturities designed to maintain safety and liquidity.  

As of January 31, 2008, we had cash and cash equivalents totaling approximately $83.2 million, consisting of demand deposits and 
bank time deposits having maturities of three months or less. We also held $3.6 million of cash equivalents which were restricted for 
purposes of securing certain short-term performance obligations, and were not available for general operating use.  

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As of January 31, 2008, we also held investments in ARS, which had an original cost of $7.0 million and estimated fair value of 
$2.3 million. These ARS investments represented investments in pools of assets, including commercial paper, collateralized debt 
obligations, credit default linked notes and credit derivative products. These investments were intended to provide liquidity through an 
auction process that resets the applicable interest rate at predetermined calendar intervals, allowing investors to either roll over their 
holdings or gain immediate liquidity by selling the investments at par. The disruptions in the credit markets during 2007 and 2008 
affected our holdings in ARS investments, as scheduled auctions for the securities failed and therefore severely limited the liquidity of 
these investments. During the quarter ended January 31, 2008, we concluded that our ARS investments had incurred an “other-than-
temporary” impairment in market value and recorded a $4.7 million pre-tax charge to reduce the carrying value of these investments 
to $2.3 million. In consideration of the ongoing failed auctions and the uncertain market for these securities, we classified them within 
other assets as of January 31, 2008. In October and November 2008, these ARS investments were repurchased from us at par value of 
$7.0 million, plus interest, by the investment firm from whom we had purchased them. Our current investment policy no longer 
permits investments in auction rate securities.  

As of January 31, 2007, we had cash and cash equivalents totaling approximately $49.3 million, consisting of demand deposits and 
bank time deposits having maturities of three months or less. We also held $3.7 million of cash equivalents which were restricted for 
purposes of securing certain short-term performance obligations, and were not available for general operating use. We also held short-
term investments of $127.5 million, consisting primarily of ARS investments. The carrying value of these investments approximated 
the fair value as of January 31, 2007.  

As of January 31, 2006, we had cash and cash equivalents totaling approximately $55.7 million, consisting of demand deposits and 
bank time deposits having maturities of three months or less. We also held $4.0 million of cash equivalents which were restricted for 
purposes of securing certain short-term performance obligations, and were not available for general operating use. We also held short-
term investments of $167.9 million, consisting primarily of ARS investments. The carrying value of these investments approximated 
the fair value as of January 31, 2006.  

Interest Rate Risk on our Investments  

To provide a meaningful assessment of the interest rate risk associated with our investment portfolio, we performed a sensitivity 
analysis to determine the impact a change in interest rates would have on the value of the investment portfolio assuming, during the 
year ended January 31, 2009, average short-term interest rates increase or decrease by 50 basis points relative to average rates realized 
during the year ended January 31, 2008, which would cause our projected interest income from cash and cash equivalents and short-
term investments to increase or decrease by approximately $0.4 million, assuming a similar level of investments in the year ended 
January 31, 2009 as in the year ended January 31, 2008.  

Due to the short-term nature of our cash and cash equivalents and time deposits, the carrying values approximate market values and 
are not generally subject to price risk due to fluctuations in interest rates. See Note 4, “Investments” to the consolidated financial 
statements included in Item 15 of this report for more information regarding our short-term investments.  

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Foreign Currency Exchange Risk  

The functional currency for each of our foreign subsidiaries is the respective local currency with the exception of our subsidiaries in 
Israel and Canada, whose functional currencies are the U.S. Dollar. We are exposed to foreign exchange rate fluctuations as we 
convert the financial statements of our foreign subsidiaries into U.S. Dollars for consolidated reporting purposes. If there is a change 
in foreign currency exchange rates, the conversion of the foreign subsidiaries’ financial statements into U.S. Dollars results in a gain 
or loss which is recorded as a component of accumulated other comprehensive income within stockholders’ equity.  

Our international operations subject us to risks associated with currency exchange fluctuations. Most of our revenue is denominated in 
U.S. Dollars, while a significant portion of our operating expenses, primarily labor expenses, is denominated in the local currencies 
where our foreign operations are located, principally Israel, the United Kingdom, Germany, and Canada. As a result, our consolidated 
U.S. Dollar operating results are subject to the potentially adverse impact of fluctuations in foreign currency exchange rates between 
the U.S. Dollar and the other currencies in which we conduct business.  

In addition, we have certain assets and liabilities that are denominated in currencies other than the respective entity’s functional 
currency. Changes in the functional currency value of these assets and liabilities create fluctuations that result in gains or losses. We 
recorded foreign currency transaction gains and losses, realized and unrealized, in other income (expense), net on the consolidated 
statements of operations, of approximately $1.4 million of net gains in the year ended January 31, 2008, $0.9 million of net losses in 
the year ended January 31, 2007, and $0.2 million of net losses in the year ended January 31, 2006.  

Additionally, from time to time, we enter into foreign currency forward contracts in an effort to reduce the volatility of cash flows 
primarily related to forecasted payroll and payroll-related expenses denominated in Israeli Shekels and Canadian Dollars. These 
contracts are limited to durations of one year. We do not enter into foreign currency forward contracts for trading or speculative 
purposes. At January 31, 2008, we held such foreign currency forward contracts in notional amounts totaling $11.7 million. As of 
January 31, 2008, our foreign currency forward contracts are not designated as hedging instruments under the terms of SFAS No. 133 
and are accounted for as derivatives, whereby the fair value of the contracts are reported as other current assets or other current 
liabilities on our consolidated balance sheets, and gains and losses from changes in fair value are reported in other income (expense), 
net. We recorded gains and losses on these instruments, realized and unrealized, in other income (expense), net on the consolidated 
statements of income, of approximately $1.5 million of net gains in the year ended January 31, 2008. There were no such contracts 
executed during the years ended January 31, 2007 and 2006.  

A sensitivity analysis was performed on all of our foreign exchange derivatives as of January 31, 2008. This sensitivity analysis was 
based on a modeling technique that measures the hypothetical market value resulting from a 10% shift in the value of exchange rates 
relative to the U.S. Dollar. A 10% increase in the value of the U.S. Dollar would lead to a decrease in the fair value of our hedging 
instruments by $1.1 million. Conversely, a 10% decrease in the value of the U.S. Dollar would result in an increase in the fair value of 
these financial instruments by $1.3 million.  

The counterparties to these foreign currency forward contracts are multinational commercial banks. While we believe the risk of 
counterparty nonperformance is not material, the recent disruption in the global financial markets has impacted some of the financial 
institutions with which we do business. A sustained decline in the financial stability of financial institutions as a result of the 
disruption in the financial markets could affect our ability to secure creditworthy counterparties for our foreign currency hedging 
programs.  

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Item 8. Financial Statements and Supplementary Data  

The financial statements and supplementary data required by this item are set forth at the pages indicated at Item 15(a).  

Item 9. Changes in and Disagreements With Accountants on Accounting and Financial Disclosure  

None.  

Item 9a. Controls and Procedures  

The information contained in this section covers management’s evaluation of our disclosure controls and procedures and our 
assessment of our internal control over financial reporting for the periods since our last periodic report (October 31, 2005) through 
January 31, 2008. However, this assessment is as of January 31, 2008.  

Evaluation of Disclosure Controls and Procedures  

Disclosure controls and procedures, as defined in Rules 13(a)-15(e) and 15(d)-15(e) under the Exchange Act, are controls and other 
procedures that are designed to ensure that information required to be disclosed in reports filed or submitted under the Exchange Act 
is recorded, processed, summarized, and reported, within the time periods specified by the rules and forms promulgated by the SEC. 
Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that such information is 
accumulated and communicated to management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to 
allow timely decisions regarding required disclosure. As a result of this evaluation, our Chief Executive Officer and Chief Financial 
Officer concluded that our disclosure controls and procedures were not effective as of January 31, 2008 because of the material 
weaknesses set forth below.  

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We acquired Witness on May 25, 2007, and we elected to exclude Witness’ internal control over financial reporting from our 
assessment of the effectiveness of internal control over financial reporting for the year ended January 31, 2008. Excluding goodwill 
and intangible assets resulting from the acquisition, Witness’ total assets and total revenue accounted for approximately 8% and 23%, 
respectively, of our consolidated assets and revenue as of and for the year ended January 31, 2008.  

Management’s Report on Internal Control Over Financial Reporting  

Our management is responsible for establishing and maintaining adequate “internal control over financial reporting”, as defined in 
Rule 13(a)-15(f) and 15(d)-15(f) under the Exchange Act. Our system of internal control over financial reporting is a process designed 
to provide reasonable assurance regarding the reliability of financial reporting and the preparation of consolidated financial statements 
for external reporting purposes in accordance with GAAP.  

Because of its inherent limitations, internal control over financial reporting may not prevent or detect every misstatement. An 
evaluation of effectiveness is subject to the risk that the controls may become inadequate because of changes in conditions, or that the 
degree of compliance with policies or procedures may decrease over time.  

Our internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, 
in reasonable detail, accurately and fairly reflect the transactions and dispositions of our assets; (2) provide reasonable assurance that 
transactions are recorded as necessary to permit preparation of consolidated financial statements in accordance with GAAP, and that 
our receipts and expenditures are being made only in accordance with authorizations of our management and directors; and 
(3) provide reasonable assurance regarding prevention or timely detection of unauthorized use, acquisition, or disposition of our assets 
that could have a material effect on the consolidated financial statements.  

Our management, with the participation of our Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of our 
internal control over financial reporting as of the year ended January 31, 2008. In making this assessment, we utilized the criteria set 
forth by the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”) in Internal Control — Integrated 
Framework.  

A material weakness is a deficiency or a combination of deficiencies, in internal control over financial reporting such that there is a 
reasonable possibility that a material misstatement of our annual or interim financial statements will not be prevented or detected on a 
timely basis. As a result of this evaluation, we concluded that our internal control over financial reporting was not effective as of 
January 31, 2008 because of the material weaknesses set forth below.  

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The following is a summary of our material weaknesses as of January 31, 2008:  

•

  Risk Assessment

Risk assessment is the component of our entity’s internal control that involves identifying and analyzing internal and external 
risks related to the preparation of reliable financial statements. We failed to perform an adequate global risk assessment to 
identify all material locations, balances, and related fraud risks when evaluating our internal control over financial reporting and 
therefore, we did not maintain an effective process to identify, analyze, and manage risks associated with financial reporting and 
anti-fraud programs and controls.  

•

  Monitoring

Effective monitoring enables a company to determine whether internal control over financial reporting is present and 
functioning. We did not design adequate monitoring controls as it related to certain subsidiaries, such that we could not be 
assured that a material misstatement of financial results would be prevented or detected on a timely basis.  

•

  Financial Reporting

Due to a lack of adequate systems, processes, and resources with sufficient GAAP knowledge, experience, and training, we did 
not maintain effective controls over the period-end financial close and reporting processes as of January 31, 2008. Due to the 
actual and potential effect on financial statement balances and disclosures, the resulting restatement of our financial statements 
and the importance of the financial closing and reporting processes, we concluded that, in the aggregate, these deficiencies in 
internal controls over the period-end financial close and reporting process constituted a material weakness in internal control 
over financial reporting. The specific deficiencies contributing to this material weakness were as follows:  

a)

  Inadequate policies and procedures. We did not design, establish, and maintain effective documented GAAP compliant 
financial accounting policies and procedures, nor a formalized process for determining, documenting, communicating, 
implementing, monitoring, and updating accounting policies and procedures, including policies and procedures related to 
significant, complex, and non-routine transactions.

b)

  Journal entries. We did not design, establish, and maintain effective procedures for ensuring adequate review, approval, 

and existence of sufficient supporting documentation over journal entries, both recurring and non-recurring.

c)

  Accruals and Reserves. We did not design, establish, and maintain effective policies and procedures and documentation 

requirements as they relate to accrued liabilities and reserves, including those accounts requiring significant management 
estimates and judgment.

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d)

  Account reconciliations. We did not design, establish, and maintain effective controls over the preparation, timely review, 

and documented approval of account reconciliations. Specifically, we did not have effective controls over the completeness 
and accuracy of supporting schedules.

e)

  Inadequate segregation of duties within financial systems. In various accounting processes, applications, and systems we 
did not design effective controls to adequately segregate job responsibilities and system access for initiating, authorizing, 
and recording transactions, nor were there adequate mitigating or monitoring controls in place. Specifically, we did not 
perform an analysis of financial reporting job responsibilities and system user access, including information technology 
(“IT”) personnel, in order to establish effective segregation of responsibilities.

f)

  Deficiencies in end-user computing controls of critical spreadsheets. We did not design, establish or maintain adequate 

controls over the access, completeness, accuracy, validity, and review of, certain spreadsheet information that supports the 
financial reporting process.

g)

  Property and Equipment. We did not have adequate controls over our property and equipment process, as we did not 

maintain effective controls over the existence, completeness, and accuracy of our property and equipment and recording of 
depreciation and amortization expense. In addition, effective controls were not designed and in place for appropriate 
classification of our property and equipment and the selection and consistent application of useful lives.

•

  Equity Compensation

We did not maintain adequate policies and procedures to ensure effective controls over the administration, accounting, and 
disclosure for stock-based compensation sufficient to prevent a material misstatement of related compensation expense. 
Specifically, the following deficiencies in our granting, administration, and accounting for awards were identified:  

a)

  Inaccurate accounting and disclosure. We did not maintain adequate procedures or effective controls over accounting, 

communication, and disclosure of compensation expense related to awards. Specifically, we lacked a process of financial 
and administrative oversight over the stock-based compensation process.

b)

  Administration of awards. We did not maintain effective controls as it related to the reconciliation of source data and 

sufficient procedures to ensure that grantees were notified in a timely manner.

c)

  Insufficient tracking of employee data. We did not maintain adequate procedures or effective controls over reporting 

changes affecting employees and other award holders (e.g., terminations) that ultimately impacted the timely accounting for 
compensation expense.

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•

  Revenue and Cost of Revenue

We did not maintain effective internal controls over order management, contract management, master file monitoring, issuance 
of credit memos and policies and procedures to ensure effective controls over accounts receivable and the recognition of 
revenue, deferred revenue, and cost of revenue in accordance with GAAP, which resulted in material errors in the recognition of 
revenue and related cost of revenue. Specifically:  

a)

  we lacked sufficient personnel with appropriate knowledge, experience, and training in the complexities of software 

revenue recognition;

b)

  we did not establish adequate procedures or effective controls to determine VSOE of fair value for installation, training 

services, or certain PCS agreements;

c)

  we did not establish adequate procedures or effective controls to determine proper accounting treatment for multiple 

element sales arrangements in accordance with SOP 97-2;

d)

  we did not establish adequate procedures or effective controls to ensure that all elements included in a multiple element 

arrangement were timely identified and measured including establishment of VSOE of fair value for undelivered elements;

e)

  we did not establish adequate procedures or effective controls to identify the nature of projects, capture the necessary data, 

and determine the appropriate accounting treatment for arrangements subject to contract accounting;

f)

  we did not establish or maintain appropriate policies and procedures to identify, capitalize, and amortize product costs 

associated with revenue arrangements for which related revenue had been deferred;

g)

  we did not establish adequate procedures or effective controls to identify sufficient evidence of customer delivery and 

acceptance; and

h)

  we lacked consistent communication and coordination between and among the various finance and non-finance 

organizations across the company on the scope and terms of customer arrangements, including the proper identification of 
all undelivered contractual obligations that impacted revenue recognition.

- 138 -

                                   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
•

  Income Taxes

We did not maintain adequate policies and procedures and related internal controls to ensure the completeness, accuracy, and 
timely preparation and review of our consolidated income tax provision, related account balances, and disclosures sufficient to 
prevent a material misstatement of related account balances. We did not employ adequate resources, with sufficient technical 
expertise in the area of accounting for income taxes, to properly account for and disclose income taxes in accordance with 
GAAP.  

Due to the existence of these material weaknesses in our internal control over financial reporting that have been identified as of 
January 31, 2008, we believe that our internal control over financial reporting was also ineffective as of January 31, 2007 and 
January 31, 2006. Our independent registered public accounting firm, Deloitte & Touche LLP, expressed an adverse opinion on the 
effectiveness of our internal control over financial reporting as of January 31, 2008 because of the material weaknesses described 
above.  

Changes in Internal Control Over Financial Reporting  

As described in “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Investigation and 
Restatements” under Item 7, the restatements and corrections of our consolidated financial statements included in this report reflect 
the correction of certain misstated reserves for periods through October 31, 2005 resulting from the audit committee investigation 
regarding non-option related accounting issues. Our audit committee found that, prior to the year ended January 31, 2003, accounting 
reserves were intentionally overstated. In addition, the audit committee found no evidence indicating that reserves were intentionally 
overstated in any period subsequent to such year. As a result of these findings, we made restatement adjustments to our historic 
reserve accounts to reflect appropriate and supportable balances through October 31, 2005. Consequently, we believe we may have 
had a material weakness in our accounting for reserves in the periods affected, but that any such material weakness was remediated as 
of the periods presented in this report.  

Our management performed extensive procedures designed to ensure the reliability of our financial reporting. In addition to other 
internal processes undertaken, procedures performed included, but were not limited to the following actions: (a) dedicated significant 
resources, including the engagement of subject matter specialists to support management in its efforts to complete our financial filings, 
(b) expended substantial resources in response to the findings of the Comverse investigation relating to stock based compensation 
errors associated with stock option grants issued to Verint employees previously employed by Comverse, (c) our own voluntary 
internal review of Verint’s stock option grant practices, and (d) our internal investigation into certain non-option accounting issues, 
including accounting reserves, income statement expense classification, and revenue recognition that was initiated by our audit 
committee. Based on these procedures, we have concluded that the consolidated financial statements included in this report fairly 
present, in all material respects, our financial position, results of operations, and cash flows for the interim and annual periods for the 
years ended January 31, 2008, 2007, and 2006.  

Discussed below are changes made to our internal control over financial reporting since our last filing through January 31, 2008, as 
well as changes made to our internal control over financial reporting from February 1, 2008 through the date of this report, in each 
case, in response to the identified material weaknesses. In addition, we are also providing a description of certain expected material 
weaknesses and remediation efforts for periods subsequent to January 31, 2008.  

- 139 -

                                   
   
 
Our efforts to improve our internal controls are ongoing and focused on expanding our organizational capabilities to improve our 
control environment and on implementing process changes to strengthen our internal control and monitoring activities, however, we 
expect that our internal control over financial reporting and our disclosure controls and procedures remained ineffective as of January 
31, 2009. In addition, although we have implemented remedial measures to address all of the identified material weaknesses as 
discussed below, our assessment of the impact of these measures has not been completed as of the filing date of this report.  

As part of our ongoing remedial efforts, we have, among other things:  

•

•

•

•

•

•

•

  appointed a new Chief Financial Officer effective December 2006;

  established an internal audit department in March 2008, which reports directly to the audit committee. Our internal audit 

department continues to be expanded and strengthened by hiring additional qualified staff as well as increasing the number 
of external consultants engaged;

  appointed a VP Finance and Global Revenue Controller and Regional Revenue Controllers, and established a centralized 

revenue recognition department to address complex revenue recognition matters, and to provide oversight and guidance on 
the design of controls and processes to enhance and standardize revenue recognition accounting application;

  appointed our Chief Legal Officer as Chief Compliance Officer in September 2008, and established a robust world-wide 

compliance program;

  hired a new Senior Vice President Finance and Corporate Controller;

  appointed a Vice President of Global Accounting to help ensure accurate, consistent application of GAAP;

  engaged a large global public accounting firm to act as an external subject matter expert with respect to the accounting for 
and disclosure of stock-based compensation related matters, including providing additional SFAS No. 123(R), training and 
accounting assistance. Centralized responsibility for the administration of stock-based compensation within the purview of 
the Senior Vice President and Corporate Controller;

- 140 -

                                   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
•

•

•

•

•

•

•

•

•

  established a corporate tax department in the first quarter of the year ended January 31, 2009, which now includes a Vice 
President, Domestic Director, International Director, and two full-time tax accountants, assisted by external expert tax 
advisors to prepare and/or review significant tax provisions in accordance with SFAS No. 109, Accounting for Income 
Taxes / FIN 48, Accounting for Uncertainty in Income Taxes / APB 28, Interim Financial Reporting / FIN 18, Accounting 
for Income Taxes in Interim Periods, as well as any changes in local law. In the first quarter of 2009, we implemented a tax 
provision software program designed to prepare the consolidated tax provision and related SFAS No. 109 footnote 
disclosures;

  engaged external subject matter experts with specialized international and consolidated income tax knowledge to assist in 

creating and implementing and documenting a consolidated tax process;

  performed a detailed Sarbanes-Oxley scoping and risk analysis and global fraud risk assessment for the year ending 

January 31, 2010 to properly identify material locations;

  engaged external subject matter experts to assist in developing and implementing a formal remediation plan;

  updated our Employee Code of Business Conduct and Ethics and implemented a new Finance and Accounting Code of 
Conduct that serves as a set of guiding principles emphasizing our commitment to financial and accounting reporting 
integrity, as well as transparency and robust and complete communications with, and disclosures to, internal and external 
auditors; annually, all finance department personnel are required to acknowledge their commitment to adhering to the 
Finance and Accounting Code of Conduct;

  reemphasized to all employees the availability of our whistleblower hotline, through which all employees at all levels can 
anonymously submit information or express concerns regarding accounting, financial reporting, or other irregularities they 
become aware of or have observed;

  expanded our accounting policy and controls organization by creating and filling new positions with qualified accounting 
and finance personnel, increasing significantly the number of persons who are CPAs or the CPA international equivalent;

  engaged external subject matter experts to assist in developing, implementing and/or enhancing accounting and finance-
related policies and procedures, including revenue recognition, account reconciliations, journal entry review/approval 
procedures, end-user computing, fixed assets, and reserve and accrual analyses. Also, we have established an online global 
portal which includes, among other items, an electronic library containing various accounting policies and literature;

  implemented a record retention program, with the assistance of an external expert, to centralize global finance 

documentation in a standard repository. This program is being administered by regional coordinators with oversight by the 
internal audit department; 

- 141 -  

                                   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
•

•

•

•

  initiated a project to review our key financial systems security processes and responsibilities to appropriately design 

automated controls that adequately segregate job responsibilities;

  significantly increased our investment in the design and implementation of enhanced information technology systems and 
user applications commensurate with the complexity of our business and our financial reporting requirements, including a 
broader and more sophisticated implementation of our Enterprise Resource Planning system, particularly in the area of 
revenue recognition accounting. It is expected that these investments will improve the reliability of our financial reporting 
by reducing the need for manual processes, reducing the chance for errors and omissions and thereby decreasing our 
reliance on manual controls to detect and correct accounting and financial reporting inaccuracies;

  conducted employee training sessions on insider trading and general ethics; and

  implemented a training program in the areas of business ethics, certain compliance matters, financial statements and 

processes, and best management practices, targeted to appropriate employees to enhance awareness and understanding of 
standards and principles for accounting and financial reporting.

We believe that the foregoing actions have improved and will continue to improve our internal control over financial reporting, as well 
as our disclosure controls and procedures. We intend to perform such procedures and commit such resources as necessary to continue 
to allow us to overcome or mitigate these material weaknesses such that we can make timely and accurate quarterly and annual 
financial filings until such time as those material weaknesses are fully addressed and remediated.  

- 142 -

                                   
   
 
 
 
 
 
 
 
Report of Independent Registered Public Accounting Firm  

To the Board of Directors and Stockholders of 
Verint Systems Inc. 
Melville, New York  

We have audited Verint Systems Inc.’s and subsidiaries’ (the “Company’s”) internal control over financial reporting as of January 31, 
2008, based on criteria established in Internal Control — Integrated Framework issued by the Committee of Sponsoring 
Organizations of the Treadway Commission. As described in Management’s Evaluation of Disclosure Controls and Procedures, 
management excluded from its assessment the internal control over financial reporting at Witness Systems, Inc., which was acquired 
on May 25, 2007 and whose financial statements constitute 8% and 23%, respectively, of total assets and revenues of the consolidated 
financial statement amounts as of and for the year ended January 31, 2008. Accordingly, our audit did not include the internal control 
over financial reporting at Witness Systems, Inc. The Company’s management is responsible for maintaining effective internal control 
over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the 
accompanying Management’s Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the 
Company’s internal control over financial reporting based on our audit.  

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those 
standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over 
financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over 
financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of 
internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. 
We believe that our audit provides a reasonable basis for our opinion.  

A company’s internal control over financial reporting is a process designed by, or under the supervision of, the company’s principal 
executive and principal financial officers, or persons performing similar functions, and effected by the company’s board of directors, 
management, and other personnel to provide reasonable assurance regarding the reliability of financial reporting and the preparation of 
financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control 
over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, 
accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that 
transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting 
principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management 
and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized 
acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.  

- 143 -

                                   
   
Because of the inherent limitations of internal control over financial reporting, including the possibility of collusion or improper 
management override of controls, material misstatements due to error or fraud may not be prevented or detected on a timely basis. 
Also, projections of any evaluation of the effectiveness of the internal control over financial reporting to future periods are subject to 
the risk that the controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies 
or procedures may deteriorate.  

A material weakness is a deficiency, or a combination of deficiencies, in internal control over financial reporting, such that there is a 
reasonable possibility that a material misstatement of the company’s annual or interim financial statements will not be prevented or 
detected on a timely basis. The following material weaknesses have been identified and included in management’s assessment:  

1.

2.

3.

  The Company failed to perform an adequate global risk assessment to identify all material locations, balances and related 
fraud risks when evaluating internal control over financial reporting and therefore, did not maintain an effective process to 
identify, analyze, and manage risks associated with financial reporting and anti-fraud programs and controls.

  The Company did not design adequate monitoring controls as it related to certain subsidiaries such that management of the 
Company could not be assured that a material misstatement of financial results would be prevented or detected on a timely 
basis.

  Due to a lack of adequate systems, processes, and resources with sufficient knowledge of generally accepted accounting 
principles (“GAAP”), experience, and training, the Company did not maintain effective controls over the period-end 
financial close and reporting processes as of January 31, 2008. Due to the actual and potential effect on financial statement 
balances and disclosures, the resulting restatement of the financial statements and the importance of the financial closing 
and reporting processes, management of the Company concluded that, in the aggregate, these deficiencies in internal 
controls over the period-end financial close and reporting process constituted a material weakness in internal control over 
financial reporting. The specific deficiencies contributing to this material weakness were as follows:

a)

  Inadequate policies and procedures. The Company did not design, establish, and maintain effective documented 

financial accounting policies and procedures that are compliant with GAAP, nor a formalized process for determining, 
documenting, communicating, implementing, monitoring and updating accounting policies and procedures, including 
policies and procedures related to significant, complex, and non-routine transactions.

b)

  Journal entries. The Company did not design, establish and maintain effective procedures for ensuring adequate 

review, approval and existence of sufficient supporting documentation over journal entries, both recurring and non-
recurring.

c)

  Accruals and Reserves. The Company did not design, establish, and maintain effective policies and procedures and 
documentation requirements as they relate to accrued liabilities and reserves, including those accounts requiring 
significant management estimates and judgment.

- 144 -

                                   
   
 
 
 
 
 
 
 
 
 
 
d)

  Account reconciliations. The Company did not design, establish and maintain effective controls over the preparation, 
timely review, and documented approval of account reconciliations. Specifically, the Company did not have effective 
controls over the completeness and accuracy of supporting schedules.

e)

  Inadequate segregation of duties within financial systems. In various accounting processes, applications, and systems 

the Company did not design effective controls to adequately segregate job responsibilities and system access for 
initiating, authorizing, and recording transactions, nor were there adequate mitigating or monitoring controls in place. 
Specifically, the Company did not perform an analysis of financial reporting job responsibilities and system user 
access, including IT personnel, in order to establish effective segregation of responsibilities.

f)

  Deficiencies in end-user computing controls of critical spreadsheets. The Company did not design, establish or 
maintain adequate controls over the access, completeness, accuracy, validity, and review of, certain spreadsheet 
information that supports the financial reporting process.

g)

  Property and Equipment. The Company did not have adequate controls over the property and equipment process, as 

the Company did not maintain effective controls over the existence, completeness, and accuracy of property and 
equipment and recording of depreciation and amortization expense. In addition, effective controls were not designed 
and in place for appropriate classification of property and equipment and the selection and consistent application of 
useful lives.

4.

  Equity Compensation. The Company did not maintain adequate policies and procedures to ensure effective controls over 
the administration, accounting, and disclosure for stock-based compensation sufficient to prevent a material misstatement 
of related compensation expense. Specifically, the following deficiencies in the granting, administration, and accounting for 
awards were identified:

a)

  Inaccurate accounting and disclosure. The Company did not maintain adequate procedures or effective controls over 
accounting, communication, and disclosure of compensation expense related to awards. Specifically, the Company 
lacked a process of financial and administrative oversight over the stock-based compensation process.

b)

  Administration of awards. The Company did not maintain effective controls as it related to the reconciliation of source 

data and sufficient procedures to ensure that grantees were notified in a timely manner.

c)

  Insufficient tracking of employee data. The Company did not maintain adequate procedures or effective controls over 

reporting changes affecting employees and other award holders (e.g., terminations) that ultimately impacted the timely 
accounting for compensation expense.

- 145 -

                                   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
5.

  Revenue and Cost of Revenue. The Company did not maintain effective internal controls over order management, 

contract management, master file monitoring, issuance of credit memos and policies and procedures to ensure effective 
controls over accounts receivable and the recognition of revenue, deferred revenue and cost of revenue in accordance with 
GAAP, which resulted in material errors in the recognition of revenue and related cost of revenue. Specifically:

a)

  The Company lacked sufficient personnel with appropriate knowledge, experience and training in the complexities of 

software revenue recognition.

b)

  The Company did not establish adequate procedures or effective controls to determine vendor specific objective 

evidence (“VSOE”) of fair value for installation, training services, or certain post-contract customer support 
agreements.

c)

  The Company did not establish adequate procedures or effective controls to determine proper accounting treatment for 

multiple element sales arrangements in accordance with SOP 97-2.

d)

  The Company did not establish adequate procedures or effective controls to ensure that all elements included in a 

multiple element arrangement were timely identified and measured including establishment of VSOE of fair value for 
undelivered elements.

e)

  The Company did not establish adequate procedures or effective controls to identify the nature of projects, capture the 
necessary data, and determine the appropriate accounting treatment for arrangements subject to contract accounting.

f)

  The Company did not establish or maintain appropriate policies and procedures to identify, capitalize, and amortize 

product costs associated with revenue arrangements for which related revenue had been deferred.

g)

  The Company did not establish adequate procedures or effective controls to identify sufficient evidence of customer 

delivery and acceptance.

h)

  The Company lacked consistent communication and coordination between and among the various finance and non-
finance organizations across the Company on the scope and terms of customer arrangements, including the proper 
identification of all undelivered contractual obligations that impacted revenue recognition.

6.

  Income Taxes. The Company did not maintain adequate policies and procedures and related internal controls to ensure the 

completeness, accuracy, and timely preparation and review of the consolidated income tax provision, related account 
balances, and disclosures sufficient to prevent a material misstatement of related account balances. The Company did not 
employ adequate resources, with sufficient technical expertise in the area of accounting for income taxes, to properly 
account for and disclose income taxes in accordance with GAAP.

- 146 -

                                   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
These material weaknesses were considered in determining the nature, timing, and extent of audit tests applied in our audit of the 
consolidated financial statements of the Company as of and for the year ended January 31, 2008, and this report does not affect our 
report on such financial statements.  

In our opinion, because of the effect of the material weaknesses identified above on the achievement of the objectives of the control 
criteria, the Company has not maintained effective internal control over financial reporting as of January 31, 2008, based on the 
criteria established in Internal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the 
Treadway Commission.  

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the 
consolidated financial statements as of and for each of the three years in the period ended January 31, 2008, of the Company and our 
report dated March 16, 2010, expressed an unqualified opinion on those financial statements and includes explanatory paragraphs 
regarding (1) the restatement discussed in Note 2 to the consolidated financial statements, and (2) the Company’s adoption of 
Statement of Financial Accounting Standards No. 123 (Revised 2004), Share-Based Payment, and Financial Accounting Standards 
Board Interpretation No. 48, Accounting for Uncertainty in Income Taxes discussed in Note 1 to the consolidated financial statements. 

/s/ DELOITTE & TOUCHE LLP  

New York, New York 
March 16, 2010  

- 147 -  

                                   
   
Item 9b. Other Information  

Not Applicable.  

- 148 -

                                   
   
PART III  

Item 10. Directors, Executive Officers, and Corporate Governance  

Current Executive Officers and Directors  

The following lists our current executive officers and directors as of the date of this report. Vacancies on the board of directors that 
have arisen due to the departures noted above have been filled by the vote of the board of directors, in accordance with our Amended 
and Restated Bylaws and Amended and Restated Certificate of Incorporation. As of the date of this report, two vacancies remain on 
the board of directors.  

Name
Dan Bodner  

Peter D. Fante  

Elan Moriah  

Age  
 51   

 42 

 47 

President, Chief Executive Officer, Corporate Officer, and Director

Position

Chief Legal Officer, Chief Compliance Officer, Secretary, and Corporate 
Officer

President, Verint Witness Actionable Solutions and Verint Video Intelligence 
Solutions and Corporate Officer

David Parcell  

 56   

Managing Director, EMEA and Corporate Officer

Douglas E. Robinson  

 53   

Chief Financial Officer and Corporate Officer

Meir Sperling  

Paul D. Baker  

John Bunyan  

Andre Dahan  

 61 

President, Verint Communications Intelligence and Investigative Solutions and 
Corporate Officer

 51   

Director

 57   

Director

 61   

Chairman of the Board

Victor A. DeMarines  

 72   

Director

Kenneth A. Minihan  

 66   

Director

Larry Myers  

Howard Safir  

Shefali Shah  

Stephen Swad  

Lauren Wright  

 71   

Director

 68   

Director

 38   

Director

 48   

Director

 56   

Director

- 149 -

  
   
 
   
   
 
  
 
 
    
 
 
  
 
    
 
 
  
 
    
 
 
  
 
    
 
  
 
    
 
 
  
 
    
 
 
  
 
    
 
  
 
    
 
  
 
    
 
  
 
 
    
 
  
 
    
 
  
 
    
 
  
 
    
 
 
  
 
    
 
  
 
    
 
Background of Current Directors  

Dan Bodner serves as our President, Chief Executive Officer, a director, and Corporate Officer. Mr. Bodner has served as our 
President and/or Chief Executive Officer and as a director since February 1994. From 1991 to 1998, Mr. Bodner also served as 
President and Chief Executive Officer of Comverse Government Systems Corp., a former affiliate of ours when we were a subsidiary 
of Comverse. Prior to such positions, from 1987 to 1991, Mr. Bodner held various management positions at Comverse.  

Paul D. Baker has served as one of our directors since May 2002. Mr. Baker also serves as Vice President, Corporate Marketing and 
Corporate Communications of Comverse, a position he has held since joining Comverse in April 1991. Mr. Baker is also a member of 
the board of directors of Ulticom, Inc., a Comverse majority-owned public company and former operating subsidiary of Comverse. 
Mr. Baker was nominated by Comverse to serve as a member of our board of directors.  

John Bunyan has served as one of our directors since March 2008. Mr. Bunyan also serves as Chief Marketing Officer of Comverse, 
a position he has held since October 2007. Prior to joining Comverse, Mr. Bunyan was President of Intelliventure LLC, a marketing 
and strategy firm, of which he remains a member, although the company is currently inactive. He also served as Senior Vice President 
of Mobile Multimedia Services at AT&T Wireless from November 2001 to April 2005 and was responsible for the consumer wireless 
data business. Before then, Mr. Bunyan served as Senior Vice President of Marketing at Dun & Bradstreet, and prior to that, as 
Executive Vice President of Marketing at Reuters Americas. Mr. Bunyan is also a member of the board of directors of Ulticom, Inc., a 
Comverse majority owned public company and former operating subsidiary of Comverse as well as other directly and indirectly 
wholly-owned subsidiaries of Comverse. Mr. Bunyan was nominated by Comverse to serve as a member of our board of directors.  

Andre Dahan has served as one of our directors since July 2007 and Chairman of the Board of Directors since March 2008. 
Mr. Dahan has also served as Chief Executive Officer and President and a director of Comverse since April 2007. Prior to joining 
Comverse, Mr. Dahan was President and Chief Executive Officer of Mobile Multimedia Services at AT&T Wireless from July 2001 
to December 2004. Previously, he served as President of North America and Global Accounts and in several other global executive 
positions for Dun & Bradstreet, a global business information and business tools provider. Before then, Mr. Dahan served in a variety 
of senior executive positions with Teradata Corp. (now NCR), Sequent Computer Systems and S.E. Qual, an information technology 
consulting firm. He also serves as a member of the board of directors of Ulticom, Inc., a Comverse majority owned public company 
and former operating subsidiary of Comverse, Starhome, B.V., also a Comverse majority-owned company and a global provider of 
mobile roaming technology and services, as well as numerous other directly and indirectly wholly-owned subsidiaries of Comverse. 
Mr. Dahan was nominated by Comverse to serve as a member of our board of directors.  

- 150 -

                                   
   
Victor A. DeMarines has served as one of our directors since May 2002. In May, 2000, Mr. DeMarines retired from his position as 
President and Chief Executive Officer of MITRE Corporation, a nonprofit organization, which provides security solutions for the 
computer systems of the Department of Defense, the Federal Aviation Administration, the Department of Homeland Security, the 
Internal Revenue Service, and several organizations in the U.S. intelligence community. Mr. DeMarines served in this capacity with 
MITRE Corporation beginning in 1995, and since retiring serves as a director. Mr. DeMarines currently also serves as a director of 
NetScout Systems, Inc., a provider of network performance solutions. He serves as a member of the Strategic Command Advisory 
Group. Mr. DeMarines served as a Presidential Executive with the Department of Transportation and is a Lieutenant of the U.S. Air 
Force.  

Kenneth A. Minihan has served as one of our directors since May 2002. Lieutenant General Minihan was a career U.S. Air Force 
officer who attained the rank of Lieutenant General and retired from the Air Force on June 1, 1999. Since February 2002, he has 
served as a Managing Director of Paladin Capital Group, a private equity firm. Lieutenant General Minihan also served as the 14th 
Director of the National Security Agency/Central Security Services and was the senior uniformed intelligence officer in the 
Department of Defense. Prior to this, Lieutenant General Minihan served as the Director of the Defense Intelligence Agency. 
Lieutenant General Minihan sits on the board of directors of (1) BAE Systems Inc., a defense systems company, (2) Lucent 
Government Solutions, an information technology company, (3) Lexis Nexis Special Services, Inc., a leading provider of information 
and technology solutions to government, and (4) ManTech International Corporation, a business software and services company. 
Lieutenant General Minihan was awarded the National Security Medal, the Defense Distinguished Service Medal, the Bronze Star and 
the National Intelligence Distinguished Service Medal, among other awards and decorations.  

Larry Myers has served as one of our directors since August 2003. Since November 1999, Mr. Myers has been retired from his 
position of Senior Vice President, Chief Financial Officer and Treasurer of MITRE Corporation, a nonprofit organization which 
provides security solutions for the computer systems of the Department of Defense, the Federal Aviation Administration, the Internal 
Revenue Service and several organizations in the U.S. intelligence community. Mr. Myers served in this capacity with MITRE 
Corporation beginning in 1991.  

Howard Safir has served as one of our directors since May 2002. Since December 2001, Mr. Safir has been the Chairman and Chief 
Executive Officer of SafirRosetti, a provider of security and investigation services and a wholly-owned subsidiary of Global Options 
Group Inc. Mr. Safir has served as the Vice Chairman of Global Options Group Inc. since their May 2005 acquisition of SafirRosetti. 
He has served as Chief Executive Officer of Bode Technology, also a wholly-owned subsidiary of Global Options Group Inc. since 
February 2007. During his career, Mr. Safir served as the 39th Police Commissioner of the City of New York, as Associate Director 
for Operations, U.S. Marshals Service, and as Assistant Director of the Drug Enforcement Administration. Mr. Safir was awarded the 
Ellis Island Medal of Honor among other citations and awards.  

- 151 -

                                   
   
Shefali Shah has served as one of our directors since September 2007. Since March 2009, Ms. Shah has served as the Acting General 
Counsel and Corporate Secretary of Comverse. From June 2006 until December 2006, Ms. Shah served as the Assistant Secretary of 
Comverse and from June 2006 until March 2009, Ms. Shah served as Associate General Counsel of Comverse. Prior to joining 
Comverse, Ms. Shah was an attorney in the corporate practice group of Weil, Gotshal & Manges LLP from September 2002 to 
June 2006. Ms. Shah also serves as a member of the board of directors of Ulticom, Inc., a Comverse majority-owned public company 
and former operating subsidiary of Comverse, and Starhome, B.V., a Comverse majority-owned subsidiary and a global provider of 
mobile roaming technology and services. Ms. Shah was nominated by Comverse to serve as a member of our board of directors.  

Stephen Swad has served as one of our directors since June 2009. Mr. Swad has served as Executive Vice President and Chief 
Financial Officer of Comverse since June 2009. Prior to joining Comverse, Mr. Swad served as Chief Financial Officer at Federal 
National Mortgage Association (Fannie Mae) from August 2007 to August 2008 and, prior to that, at AOL, LLC (formerly, America 
Online, Inc.) from February 2003 to February 2007. He also served as Executive Vice President of Finance and Administration at 
Turner Entertainment Group, and Vice President, Financial Planning and Analysis at Time Warner. Mr. Swad, a Certified Public 
Accountant and former partner of KPMG LLP, also served as Deputy Chief Accountant at the SEC. Mr. Swad was nominated by 
Comverse to serve as a member of our board of directors.  

Lauren Wright has served as one of our directors since September 2007. After serving as Special Advisor to the board of directors at 
Comverse from January 2007 to May 2007, Ms. Wright formally joined Comverse in May 2007 and has served since then as Senior 
Vice President Global Business Operations of Comverse. Prior to joining Comverse, Ms. Wright acted as a consultant and held a 
variety of executive positions including President and CEO of Pryor Resources, Inc., a venture-backed international seminar company, 
which she managed through bankruptcy reorganization, and President of Sprint International, a global telecommunications provider 
where she worked from 1988 to 2000. Ms. Wright was nominated by Comverse to serve as a member of our board of directors.  

Background of Current Executive Officers (Not Also a Director)  

Peter D. Fante serves as our Chief Legal Officer, Chief Compliance Officer, Secretary and Corporate Officer. Mr. Fante was 
appointed as General Counsel in September 2002, Chief Compliance Officer in September 2008 and Secretary in September 2005. 
Prior to joining us, Mr. Fante was an associate at various global law firms including Shearman & Sterling, Morrison & Foerster LLP, 
and Cadwalader, Wickersham & Taft LLP.  

Elan Moriah serves as President, Verint Witness Actionable Solutions and Verint Video Intelligence Solutions global business lines 
and Corporate Officer. Mr. Moriah has served in such capacity since 2008, having previously served as our President, Americas from 
2004 to 2008 and as President of our Contact Center division from 2000 to 2004. Prior to joining us, Mr. Moriah held various 
management positions with Motorola Inc., where he served as Business Development Manager for Europe, Middle East and Africa, 
Worldwide Network Services Division and as Vice President of Marketing and Sales of a paging subsidiary. Before then, Mr. Moriah 
worked for Comet Software Inc., as Vice President of Marketing and Sales and as Operations Manager.  

- 152 -

                                   
   
David Parcell serves as our Managing Director, EMEA and as Corporate Officer. He has served in such capacity since May 2001. 
Prior to joining us, Mr. Parcell served as Vice President of EMEA for Aspect Software, Inc. from 1997 to 2001. Before then, 
Mr. Parcel held key management positions at Co-Cam and Datapoint, along with senior sales positions with Unisys and Olivetti.  

Douglas E. Robinson has served as our Chief Financial Officer and Corporate Officer since December 2006 (following completion of 
a transition from the previous Chief Financial Officer which began in August 2006). Prior to joining us, Mr. Robinson spent 17 years 
at CA, Inc. (formerly Computer Associates), one of the world’s largest information technology management software companies, 
where he held the positions of Senior Vice President, Finance, Americas Division, Corporate Controller, Interim Chief Financial 
Officer, CFO of CA’s iCan SP subsidiary, and Senior Vice President Investor Relations, among other positions.  

Meir Sperling serves as our President, Verint Communications Intelligence and Investigative Solutions and Corporate Officer. 
Mr. Sperling has served in such capacity since 2000. He also served as President, APAC from 2006 to 2007. Before joining us, 
Mr. Sperling served as Corporate Vice President of ECI Telecom Ltd. (“ECI”) as General Manager of its Business Systems Division, 
and Director of several ECI subsidiaries. Before then, Mr. Sperling held various management positions with Tadiran 
Telecommunications Communications Ltd. as well as with Tadiran Ltd and TEI, a U.S. subsidiary.  

Former Directors and Executive Officers  

Since our Annual Report on Form 10-K for the year ended January 31, 2005, which is our last filed annual report, there have been 
significant changes in the members of our board of directors designated by Comverse.  

The following individuals, each of whom was an officer or employee of Comverse or one of its subsidiaries, served on our board of 
directors for the periods listed below, but no longer serves on our board of directors:  

Kobi Alexander  
Avi Aronovitz  
David Kreinberg  
Paul Robinson  
William Sorin  
John Spirtos  

(February 1994 – April 2006)
(November 2004 – November 2008)
(January 1999 – April 2006)
(May 2002 – June 2007)
(January 1999 – April 2006)
(November 2008 – June 2009)

In addition, the following individuals served on our board of directors but no longer serve on our board of directors:  

David Ledwell  
Igal Nissim  

(May 2002 – January 2008)
(January 1999 – December 2006)

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On August 14, 2006, we announced that Igal Nissim would step down as our Chief Financial Officer and that Douglas Robinson had 
been named as our new Chief Financial Officer effective upon completion of our outstanding SEC filings. As discussed in 
Management’s Discussion and Analysis of Financial Condition and Results of Operations under Item 7, we decided to complete the 
succession process on December 11, 2006. At that time, Mr. Nissim formally resigned from his positions as Chief Financial Officer 
and a director, but continued to serve in a non-executive corporate planning role reporting to our Chief Executive Officer until 
January 31, 2008.  

The Board of Directors and Board Committees  

The Board of Directors  

Although our common stock is not currently listed on NASDAQ, we have endeavored to continue to operate during our extended 
filing delay period in accordance with NASDAQ rules. To that end, the board of directors has determined that Messrs. DeMarines, 
Minihan, Myers and Safir are “independent” for purposes of NASDAQ’s amended governance listing standards (specifically 
NASDAQ Listing Rule 5605(a)(2)), and the requirements of both the SEC and NASDAQ that all members of the audit committee 
satisfy a special “independence” definition. The full board of directors has determined that Messrs. DeMarines, Minihan, Myers, and 
Safir not only are “independent” under the objective definitional criteria established by the SEC and NASDAQ, but also qualify as 
“independent” under the separate, subjective determination required by NASDAQ that, as to each of these directors, no relationships 
exist which, in the opinion of the board of directors, would interfere with the exercise of independent judgment in carrying out the 
responsibilities of a director. Both our audit committee and our stock option committee are composed solely of these four independent 
directors. The board of directors also has determined that Mr. Myers is an “audit committee financial expert”, as that term is defined 
by the SEC in Item 407(d) of Regulation S-K. Stockholders should understand that this designation is an SEC disclosure requirement 
relating to Mr. Myer’s experience and understanding of certain accounting and auditing matters, which the SEC has stated does not 
impose on the director so designated any additional duty, obligation or liability than otherwise is imposed generally by virtue of 
serving on the audit committee and/or the board of directors.  

The remaining seven members of the board of directors do not satisfy these “independence” definitions because they are either 
executive officers of ours or have been chosen by and/or are affiliated with our controlling stockholder, Comverse. Because we are 
eligible to be a “controlled company” (within the meaning of relevant NASDAQ Listing Rule 5615(c)), we previously were, and if our 
common stock was listed on NASDAQ, would continue to be exempt from certain NASDAQ Listing Rules that would otherwise 
require us to have a majority independent board or fully independent standing nominating and compensation committees. We 
determined that we are such a “controlled company” because Comverse holds more than 50% of the voting power for the election of 
our directors. If Comverse’s ownership were to fall below 50%, however, we would cease to be permitted to rely on the controlled 
company exception and would be required to have a majority independent board and fully independent standing nominating and 
compensation committees.  

- 154 -

                                   
   
As of the date of this report, the board of directors consists of 11 directors and has four standing committees: the corporate governance 
and nominating committee, the audit committee, the compensation committee, and the stock option committee.  

The Corporate Governance and Nominating Committee  
Members: Messrs. Dahan, DeMarines, and Safir, and Ms. Wright  

The corporate governance and nominating committee of the board of directors makes recommendations on director nominees to the 
board of directors and will consider director candidates suggested by existing directors, senior management, and stockholders if 
properly submitted in accordance with the applicable procedures set forth in our bylaws. These procedures have not changed since the 
filing of our last proxy statement in 2005.  

The corporate governance and nominating committee and the board of directors are heavily influenced in selecting director candidates 
and nominees by our majority stockholder, Comverse. Comverse has the right to designate all members for nomination to the board of 
directors, other than those required by applicable law and regulation, including NASDAQ’s amended governance listing standards and 
the requirements of the SEC, to be “independent”, and may fill any vacancy resulting from a Comverse designee ceasing to serve as a 
director. As the sole holder of our preferred stock, Comverse also has the right to designate up to two directors to the board of 
directors if we fail to redeem the preferred stock when otherwise required to do so upon the happening of certain corporate events. See 
“Certain Relationships and Related Transactions, and Director Independence - Comverse Preferred Stock Financing Agreements” 
under Item 13 for further discussion of rights associated with our preferred stock. Comverse designees currently serving on our board 
of directors are Messrs. Baker, Bunyan, Dahan and Swad, Ms. Shah, and Ms. Wright.  

The corporate governance and nominating committee’s responsibilities are set forth in its charter and include, among other things 
(i) responsibility for establishing our corporate governance guidelines, (ii) overseeing the board of director’s operations and 
effectiveness, and (iii) identifying, screening, and recommending qualified candidates to serve on the board of directors. This 
committee was formed on September 11, 2007. Prior to this time, the nominating function was performed by the full board of 
directors.  

The Audit Committee  
Members: Messrs. DeMarines, Minihan, Myers, and Safir  

We have a separately-designated standing audit committee established as contemplated by Section 10A of the Exchange Act. The 
board of directors has determined that each member of the audit committee is “independent” and financially literate as required by the 
additional independence requirements for members of the audit committee pursuant to Rule 10A-3 under the Exchange Act. The audit 
committee’s responsibilities are set forth in its charter and include, among other things, (i) assisting the board of directors in its 
oversight of our compliance with all applicable laws and regulations, which includes oversight of the quality and integrity of our 
financial reporting, internal controls, and audit functions, and (ii) direct and sole responsibility for the appointment, retention, 
compensation, and monitoring of the performance of our independent registered public accounting firm.  

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The Compensation Committee  
Members: Messrs. Dahan, DeMarines, and Minihan and Ms. Shah  

The compensation committee’s responsibilities are set forth in its charter and include, among other things, (i) approving compensation 
arrangements for our executive officers and (ii) making recommendations to the stock option committee and the board of directors 
regarding awards under our equity compensation plans.  

The Stock Option Committee  
Members: Messrs. DeMarines, Minihan, Myers, and Safir  

The stock option committee is responsible for administering our stock incentive compensation plans and approving all grants of stock 
options and other forms of equity awards, except that equity grants to non-employee directors are approved or ratified by the full 
board of directors.  

Codes of Business Conduct and Ethics  

Codes of Business Conduct and Ethics  

The board of directors has adopted a Code of Business Conduct and Ethics for Senior Officers to promote our commitment to the legal 
and ethical conduct of our business. The Chief Executive Officer, Chief Financial Officer, and other senior officers are required to 
abide by the code. We intend to disclose on our website any amendment to, or waiver from, a provision of the code that applies to our 
Chief Executive Officer, Chief Financial Officer, or principal accounting officer that relates to any elements of the code of ethics.  

On March 19, 2009, we adopted an amended and restated Code of Conduct: Ethics Promote Excellence that replaced our Employee 
Code of Conduct and Ethics which was adopted in 2003. The new code applies to all executive officers, directors, and employees of 
the Company. A copy of the amended code was filed as an exhibit to our Current Report on Form 8-K, filed with the SEC on 
March 24, 2009. The amended code can also be found on our website at www.verint.com under the “Investor Relations” tab. A copy 
of the Code of Conduct and Ethics for Senior Officers is also posted on our website under the “Investor Relations” tab. We will 
provide a copy of these codes of ethics to any person without charge, upon request. Requests may be made by writing or telephoning 
us at the following address:  

Verint Systems Inc. 
330 South Service Road 
Melville, NY 11747 USA 
(631) 962-9600 
Attn: Corporate Secretary  

- 156 -

                                   
   
Ethics Hot Line  

We have a hot line, managed by a third party, that gives employees and our other stakeholders a way to confidentially and 
anonymously report any actual or perceived unethical behavior or violations or suspected violations of our Codes of Conduct. 
Information regarding our hot line can be found on our website at www.verint.com under the “Investor Relations” tab.  

Section 16(a) Beneficial Ownership Reporting Compliance  

Section 16(a) of the Exchange Act, requires our directors, executive officers and persons who beneficially own more than 10% of a 
registered class of our equity securities, to file initial reports of ownership on Form 3 and reports of changes in ownership on Forms 4 
or 5 with the SEC. Such officers, directors and 10% stockholders also are required by SEC rules to furnish us with copies of all 
Section 16(a) reports they file.  

Based solely on review of the copies of such reports furnished to us, or written representations that no reports were required, we 
believe that:  

•

•

•

  during the year ended January 31, 2006, our directors, executive officers, and 10% stockholders complied with all filing 

requirements, except that an untimely Form 4 was filed by Mr. Bodner on December 16, 2005;

  during the year ended January 31, 2007, our directors, executive officers, and 10% stockholders complied with all filing 

requirements, except that an untimely Form 3 was filed by Mr. Dahan on September 17, 2007; and

  during the year ended January 31, 2008, our directors, executive officers, and 10% stockholders complied with all filing 

requirements.

Item 11. Executive Compensation  

As a result of our extended filing delay period, the information contained in this section covers multiple periods. Information for the 
year ended January 31, 2006 is presented in accordance with the compensation disclosure requirements applicable to that period. 
Information for the year ended January 31, 2007 and the year ended January 31, 2008 is presented under the compensation disclosure 
requirements applicable for those periods. We have also included certain additional information for periods subsequent to January 31, 
2008 that we believe may be useful for a more complete understanding of our compensation arrangements. While the focus of this 
discussion is on our compensation arrangements with our named executive officers (who are also referred to as “executive officers” or 
just “officers” below), in some cases we also provide information about compensation arrangements with our other executives or our 
employees generally where we believe it may be useful for providing context for our officer compensation arrangements.  

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Over the course of our extended filing delay period, we have also experienced significant changes in the composition of the 
compensation committee of our board of directors (the “compensation committee”). As a result, while the members of the 
compensation committee have recommended to the board of directors that the “Compensation Discussion and Analysis” below be 
included in this report, the events described in the discussion may have preceded a particular committee member’s election to the 
compensation committee and the information contained in the discussion may not be based on the personal knowledge of certain 
compensation committee members. None of the present members of the compensation committee was on the compensation committee 
in the year ended January 31, 2006 or before. See “- Compensation Committee Interlocks and Insider Participation” for more 
information on the composition of the compensation committee. The composition of the stock option committee of our board of 
directors has not changed during our extended filing delay period.  

Compensation Discussion and Analysis  

This Compensation Discussion and Analysis describes our executive officer compensation program and addresses how we made 
compensation decisions for our named executive officers (as defined below) during the years ended January 31, 2007 and January 31, 
2008. Prior to the process of preparing this Compensation Discussion and Analysis, our named executive officers were Dan Bodner 
and Douglas Robinson. In preparing this Compensation Discussion and Analysis, we reviewed and revised our executive officer 
designations for the periods covered by this report. Based on this review, the executive officers covered in this Compensation 
Discussion and Analysis (the “named executive officers”) are as follows:  

•

•

•

•

•

•

  Dan Bodner, President and Chief Executive Officer and Corporate Officer

  Douglas Robinson, Chief Financial Officer and Corporate Officer

  Elan Moriah, President, Verint Witness Actionable Solutions and Verint Video Intelligence Solutions and Corporate 

Officer

  Meir Sperling, President, Verint Communications Intelligence and Investigative Solutions and Corporate Officer

  David Parcell, Managing Director, EMEA and Corporate Officer

  Peter Fante, Chief Legal Officer, Chief Compliance Officer, Secretary and Corporate Officer

While we have determined as part of the review described above that Mr. Parcell’s designation as an executive officer should begin in 
the year ended January 31, 2008, for consistency, we have also included his compensation for the year ended January 31, 2007 in this 
Compensation Discussion and Analysis.  

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Igal Nissim, our former Chief Financial Officer, ceased to be an executive officer during the year ended January 31, 2007 and his 
compensation is therefore covered for the year ended January 31, 2007 only.  

Compensation Philosophy and Process  

Philosophy and Objectives of Compensation Program  

The primary objectives of our executive officer compensation programs are to:  

•

•

•

  attract and retain highly qualified and effective officers by providing a total compensation package that is competitive in the 

market in which we compete for talent;

  incentivize our executive officers to execute on our operational and strategic goals and reward the successful achievement 

of such goals; and

  align the interests of our officers with those of our stockholders.

Our executive officer compensation packages have historically been, and continue to be, comprised of a mix of base salary, annual 
cash bonus, and annual equity or equity-linked grant, plus limited perquisites. We believe this relatively simple mix of compensation 
elements allows us to successfully achieve the compensation objectives outlined above; however, the compensation committee 
periodically re-evaluates the company’s compensation philosophy, objectives, and tools. In recent years, due to our extended filing 
delay period, we have also made use of supplementary incentives in addition to our regular officer compensation packages.  

We believe it is important that a significant portion of an officer’s compensation be “at-risk” by being tied to the performance of our 
business or our stock price. We believe this is addressed through the use of performance-based bonuses and performance-vested 
equity, wherein payment or vesting is directly dependent on performance, as well as through the use of equity-based compensation 
generally, such as stock options, restricted stock, or restricted stock units, whose value depends on our stock price. We believe that 
equity-based compensation that is subject to vesting based on continued employment is also an effective tool for retaining our officers, 
aligning their interests with those of our stockholders, and for building long-term commitment to the company.  

Roles and Responsibilities  

The compensation committee determines the base salaries and bonus structure for our executive officers. The compensation 
committee also establishes the performance goals that are used to determine how much of an officer’s annual target bonus is 
ultimately earned and evaluates the company’s and the officer’s performance against these goals in awarding actual bonus payments 
after the conclusion of the applicable performance period. The compensation committee is also responsible for overseeing our 
employee compensation programs generally, including our long-term incentive programs and any special compensation initiatives.  

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The stock option committee of the board of directors (the “stock option committee”), which is comprised solely of independent 
directors, is responsible for administering our equity compensation programs, including final approval of all equity grants, based on 
recommendations on size, scope, and structure from the compensation committee. The stock option committee has approved all equity 
grants to all personnel since our May 2002 IPO, except that equity grants to non-employee directors are approved by the full board of 
directors. Based on recommendations from the compensation committee, the stock option committee also establishes the performance 
goals that are used to determine how much of an officer’s performance-based equity award ultimately vests and evaluates the 
company’s and the officer’s performance against these goals in determining actual vesting levels after the conclusion of the applicable 
performance period.  

Process Overview and Guidelines  

In establishing the compensation package for our executive officers each year, the compensation committee reviews the various 
components and amounts of compensation being considered for each officer normally through the use of “tally sheets” or similar 
compensation summaries. The compensation committee, from time to time, engages a nationally recognized independent 
compensation consultant to prepare a peer group compensation “benchmarking” analysis for our officer compensation packages and to 
assist the compensation committee in structuring and evaluating proposed officer compensation packages or other executive 
compensation arrangements. The independent compensation consultant does not provide any other services to the company except 
advising the compensation committee on compensation for our officers, directors, or other personnel. The company pays the cost for 
the consultant’s services. With the compensation committee’s permission or at the compensation committee’s request, selected 
members of senior management generally work cooperatively with the compensation consultant in preparing proposals for officer 
compensation packages or other executive compensation arrangements for consideration by the compensation committee. The 
compensation consultant at all times remains independent of management, however, and forms its own views with respect to the 
recommendations it makes to the compensation committee. With the exception of his own package, the Chief Executive Officer also 
provides input to the compensation committee on each proposed executive officer compensation package. The compensation 
committee also meets in executive session (outside the presence of management) with its independent compensation consultant and 
other advisors from time to time. The compensation committee is solely responsible for making final decisions on cash compensation 
for executive officers and the stock option committee is solely responsible for making final decisions on equity compensation for 
executive officers.  

The composition of the peer group used for benchmarking analyses prepared by the compensation consultant is developed following 
discussions between the compensation committee, the compensation consultant, and members of senior management, and varies from 
year to year. The companies to be included in the peer group are selected from a sampling of publicly-traded software and technology 
companies with annual revenues, market capitalizations, and/or enterprise values within a range above and below ours. In general, 
certain of our closest competitors do not fit within these parameters; either because they are much larger or much smaller than us, are 
privately-held, or are foreign issuers who do not publicly file detailed compensation data. For compensation for the year ended 
January 31, 2007, our compensation peer group consisted of:  

•

•

•

  Business Objects SA,

  Citrix Systems Inc.,

  Cognos Inc.,

- 160 -  

                                   
   
 
 
 
 
 
•

•

•

•

•

•

•

•

•

•

•

•

•

  Entrust Inc.,

  Flir Systems Inc.,

  Filenet Corp.,

  Informatica Corporation,

  Intergraph Corporation,

  Nuance Communications, Inc.,

  Open Text Corp.,

  Progress Software Corp.,

  Real Networks Inc.,

  RSA Security,

  SPSS Inc.,

  Websense, Inc., and

  Witness Systems, Inc.

For compensation for the year ended January 31, 2008, the compensation committee relied on the same peer group study prepared for 
the year ended January 31, 2007.  

Elements of compensation are considered by the compensation committee individually and in the aggregate. Based on the 
benchmarking analysis, the compensation committee initially uses a guideline of setting cash compensation (salary and target bonus) 
at the median of our peer group for target performance and of setting equity compensation at the 75th percentile of our peer group 
(based on dollar value) for target performance. We believe that targeting cash compensation at the median and equity compensation at 
the 75th percentile of our peer group ensures that we are well positioned to attract and retain the highest caliber of executive officer 
talent and properly incentivize our officers consistent with our compensation philosophy and objectives described above. The actual 
cash and equity target award levels for a given executive officer in a given year are not, however, determined solely based on these 
guidelines, but have not historically exceeded them.  

- 161 -  

                                   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
In establishing these actual cash and equity target award levels and the mix between cash compensation and equity compensation, the 
other factors considered by the compensation committee include:  

•

•

•

•

•

•

•

•

•

•

•

  the officer’s compensation for the previous year;

  the officer’s performance in the previous year;

  our performance in the previous year;

  our growth from the previous year;

  our outlook, budget, and cash forecast for the upcoming year;

  the proposed packages for the other executive officers (internal pay equity);

  the proposed merit increases, if any, being offered to our employees generally;

  equity dilution and burn rates;

  the value of previously-awarded equity grants;

  executive officer recruiting and retention considerations; and

  compensation trends and competitive factors in the market for talent in which we compete.

We do not target a specific ratio of equity to cash.  

Subject to the parameters of our compensation philosophy, the compensation committee believes that it is appropriate for our Chief 
Executive Officer to be compensated more highly from both a cash and an equity perspective than our other executive officers, and 
this approach has been supported by our peer group analyses. In establishing the relative compensation of the other executive officers, 
in addition to the factors above and peer group analyses, the compensation committee is also mindful of internal pay equity and takes 
into account differences in the scope of each officer’s responsibilities.  

- 162 -

                                   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the reasons discussed below, in recent years, due to our extended filing delay period, we have placed increased emphasis on 
executive retention, particularly in sizing equity awards and in considering supplementary incentives in addition to our regular 
executive officer compensation packages. See “- Compensation and Awards During Our Extended Filing Delay Period” below.  

Elements of Compensation  

Base Salary  

Base salaries for our executive officers are generally negotiated by us with the officer upon hiring based on prior compensation 
history, salary levels of our other executive officers, geographic location, and benchmarking data. Base salaries for our executive 
officers are subject to adjustment annually by the compensation committee as part of its regular compensation review process based 
on the benchmarking process and the other factors described above, as well as based on special achievements, promotions, and other 
facts and circumstances specific to the individual officer.  

Mr. Robinson began his employment with us in August 2006 and formally assumed the role of Chief Financial Officer in 
December 2006 (shortly before the end of the year ended January 31, 2007). Mr. Robinson’s base salary (and other compensation 
elements) for the year ended January 31, 2007 were negotiated prior to his arrival and reflected benchmarking information provided 
by the compensation committee’s independent compensation consultant.  

Mr. Parcell was not an executive officer in the year ended January 31, 2007 and was therefore not covered by the peer group study 
prepared by the compensation committee’s independent compensation consultant for that year. His base salary and bonus target for the 
year ended January 31, 2007 (and for the year ended January 31, 2008 where, as discussed above, no new peer group study was done) 
were established by the compensation committee based on the other factors described in the preceding section, including his prior year 
compensation, his performance for the prior year, and salary levels of other executives.  

For information about each officer’s actual base salaries (and increase between years) for the years ended January 31, 2008 and 
January 31, 2007, see the table entitled “Summary Compensation Table” below.  

Annual Bonus  

Each of our executive officers is eligible to receive an annual cash bonus. As with base salaries, target bonuses are established 
annually by the compensation committee as part of its regular compensation review process. In establishing target bonuses, in addition 
to the factors considered as part of the compensation review process generally, the compensation committee also considers the target 
bonus set forth in the executive officer’s employment agreement (if applicable), as well as special achievements, promotions, and 
other facts and circumstances specific to the individual officer.  

- 163 -

                                   
   
Although an officer’s employment agreement may provide for a specified target bonus (a target bonus below which an officer may 
have “good reason” to resign under his employment agreement) and although the compensation committee establishes a bonus target 
for each officer annually, the actual bonus payment an officer receives is not guaranteed. Actual bonuses are paid based on company 
and officer performance, generally by reference to pre-defined performance goals established by the compensation committee as part 
of the regular compensation review process.  

Performance goals are based on revenue and a measure of profitability (either operating income or net income). In some cases, a 
portion of the bonus is also tied to the achievement of non-financial management business objectives (“MBOs”) approved by the 
compensation committee. The compensation committee uses the same budget prepared by management and approved by our board of 
directors for operating our business in establishing these revenue and profitability goals. This operating budget is prepared annually 
through a highly detailed, bottom-up process involving dozens of employees around the world from each of our three operating 
segments and represents a consensus view from the organization on the performance we can drive from our business. This same 
operating budget is also used in establishing the performance goals for our other employees who receive performance-based 
compensation, such as performance-based annual bonuses or sales commissions. We believe that using the same budget for operating 
the business and for establishing annual compensation performance goals helps to maximize the alignment between the interests of our 
executive officers (and other employees) and our stockholders. For executive officers with responsibility for a specific operating unit, 
unit revenue and unit profitability goals may also be incorporated into the officer’s performance goals.  

Because our operating budget is an internal tool primarily designed to assist management and the board of directors in understanding 
and managing the operations of the business, it uses measures of revenue, operating income, and net income that are different from 
their GAAP counterparts. As a result, because the compensation committee establishes the compensation performance goals using this 
same budget, these performance goals are also different from their GAAP counterparts and may also be calculated differently from the 
non-GAAP metrics that we may disclose publicly from time to time. For example, our internal budget targets, and therefore our 
performance goals, may exclude the effect of acquisitions that occur during the year. The following table summarizes the differences 
between our reported GAAP revenue, GAAP operating income, and GAAP net income and the corresponding measures used for our 
operating budget and our compensation performance goals, subject to any additional adjustments the compensation committee may 
deem appropriate in a particular period:  

- 164 -

                                   
   
Budget /
Performance Goal
Metric
Revenue  

Operating income  

Net income  

Differences from Corresponding GAAP Metric

GAAP revenue excluding the impact of fair value adjustments relating to future support 
obligations under acquired contracts which would otherwise have been recognized on a stand-
alone basis, as well as adjustments for sales concessions related to accounts receivable balances 
that existed prior to the date of an acquisition.
GAAP operating income, adjusted for revenue as described above, and adjustments related to 
acquisitions including amortization of acquisition-related intangibles, integration costs, 
acquisition-related write-downs, in-process research and development, impairment of goodwill 
and intangibles assets and special legal costs and settlement income, as well adjustments for 
stock-based compensation, expenses related to our restatement and extended filing delay, and 
certain other non-cash or non-recurring charges.
GAAP net income, adjusted for revenue and operating expenses as described above, and further 
adjusted for certain non-operating expenses, namely unrealized gains and losses on derivative 
financial instruments and the income tax impact of the above adjustments.

The revenue and profitability performance goals established by the compensation committee generally come in the form of a range, 
wherein the officer may achieve a percentage of his target bonus (generally 65-75%) at the low end of the performance range (or 
threshold), 100% of his target bonus towards the middle of the performance range (target performance), and up to 200% of his target 
bonus at the high end of the performance range. Below threshold, the officer is not entitled to any of his target bonus (for that goal). 
For performance that falls between points on the range, the bonus payout is calculated on a linear basis between those points. The 
compensation committee’s objective in establishing a range is to incentivize our officers to overachieve, while at the same time 
providing for a target performance number that can reasonably be achieved and lesser levels of reward for performance that 
approaches but does not achieve target performance. As a result, while the compensation committee takes into account the probability 
of achieving different levels of performance in establishing the threshold, target, and maximum for each performance goal and 
attempts to set the target at a level the compensation committee believes requires strong performance on the part of the officer, the 
compensation committee does not specifically attempt to identify a point in the range where it is as likely that the officer will fail to 
achieve the goal as it is that he will achieve the goal. Similarly, any MBO goals incorporated into an officer’s bonus plan are designed 
to require strong performance on the part of the officer, but are not intended to be so difficult to achieve that it is more likely than not 
that the officer will be unable to reach the goal.  

- 165 -  

                                   
   
 
 
 
 
 
 
 
 
 
The following summarizes the specific approach taken by the compensation committee for establishing annual bonuses for each 
executive officer for the year ended January 31, 2007:  

Performance vs. Payout Matrix  

(applies to each officer on a goal by goal basis based on the officer’s 
individualized bonus plan per the table below)  

Percentage of Performance Goal
Achieved
Less than 85% 
86% 
90% 
95% 
100% 
105% 
110% 
120% 
130% 
140% or more 

Payout Percentage (by goal)
0%
65%
75%
88%
100%
113%
125%
150%
175%
200%

- 166 -

                                   
   
 
 
 
 
Target
Bonus
None set 

Actual Achievement Against
Performance Goals
No pre-defined performance goals. 

Actual
Payout
  Percentage

Discretionary 

Actual
Payout
Amount
$447,300 

 $195,000 

No pre-defined performance goals. 

Discretionary 

$ 95,400(1)

 $175,000 

Company revenue: 95.8% 
Company net income: 101.7% 
Unit revenue: 93.8% 
Unit contribution margin: 95.2% 

Company revenue: 95.8% 
Company net income: 101.7% 
Unit revenue: 96.1% 
Unit contribution margin: 106% 

Company revenue: 95.8% 
Company net income: 101.7% 
Unit revenue: 99.4% 
Unit contribution margin: 95% 

Company revenue: 95.8% 
Company net income: 101.7% 
MBO: 100% 

Originally 
approved at 
$155,000, 
subsequently 
increased to 
$175,000 
 $131,753 

Originally 
approved at 
$100,000, 
subsequently 
increased to 
$150,000 
None set 

90% 
104% 
85% 
88% 

90% 
104% 
90% 
115% 

90% 
104% 
99% 
88% 

90% 
104% 
100% 

$160,300 

$175,843 

$135,549 

$147,700 

N/A 

None(2) 

Name
Bodner  

Robinson 

Moriah  

Sperling  

Parcell  

Fante  

Nissim  

Description of Bonus Plan

Bonus determined by the 
compensation committee based on its 
review of Mr. Bodner’s performance 
and the company’s performance 
generally and not by reference to pre-
defined performance goals. 
Bonus determined by the 
compensation committee based on its 
review of Mr. Robinson’s performance 
and the company’s performance 
generally (for the partial year of 
service) and not by reference to pre-
defined performance goals. 
Bonus based 25% on company 
revenue, 25% on company net income, 
25% on unit revenue, and 25% on unit 
contribution margin (relating to the 
unit for which Mr. Moriah was 
responsible). 
Bonus based 25% on company 
revenue, 25% on company net income, 
25% on unit revenue, and 25% on unit 
contribution margin (relating to the 
unit for which Mr. Sperling was 
responsible). 
Bonus based 5% on company revenue, 
5% on company net income, 45% on 
unit revenue, and 45% on unit 
contribution margin (relating to the 
unit for which Mr. Parcell was 
responsible). 
Bonus based 25% on company 
revenue, 25% on company net income, 
and 50% on MBOs. 

Mr. Nissim began his transition from 
Chief Financial Officer in August 
2006, formally resigned as Chief 
Financial Officer in December of 2006 
(prior to the end of the year ended 
January 31, 2007), and was not 
included in the compensation 
committee’s normal compensation 
review process for the year ended 
January 31, 2007. 

(1)   Pro-rated for partial year.
(2)   We are currently in arbitration with Mr. Nissim on certain compensation-related matters.

- 167 -

                                   
   
 
   
   
   
   
   
 
 
 
   
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Bonuses for the year ended January 31, 2007 for Messrs. Bodner and Robinson were determined by the compensation committee 
based on a general performance review of Mr. Bodner and Mr. Robinson primarily relating to the overall performance of the company 
and not by reference to pre-defined performance goals.  

Due to delays in the compensation committee’s regular review process for the year ended January 31, 2007, Mr. Bodner did not 
receive a salary increase during the course of that year, however, $45,000 of Mr. Bodner’s $447,300 bonus payment for the year was 
attributable to a retroactive increase in Mr. Bodner’s base salary that was approved by the compensation committee after the year had 
ended.  

The target bonuses for Mr. Sperling and Mr. Fante were increased after the original approval date by the compensation committee 
based on internal pay equity considerations and increased roles and responsibilities. These increases did not result from any 
accounting related adjustments described under “- Compensation and Awards During Our Extended Filing Delay Period” below. The 
payout amounts for Messrs. Sperling and Parcell reflect the impact of applicable exchange rates on the payment dates.  

The following summarizes the specific approach taken by the compensation committee for establishing annual bonuses for each 
executive officer the year ended January 31, 2008:  

Performance vs. Payout Matrix  

(applies to each officer on a goal by goal basis based on the officer’s 
individualized bonus plan per the table below)  

Percentage of Performance Goal
Achieved
Less than 85% 
86% 
90% 
95% 
100% 
105% 
110% 
120% 
130% 
140% or more 

Payout Percentage (by goal)
0%
65%
75%
88%
100%
113%
125%
150%
175%
200%

- 168 -

                                   
   
 
 
 
 
 
Name
Bodner  

Robinson 

Moriah  

Sperling  

Parcell  

Fante  

Description of Bonus Plan
Bonus based 50% on company 
revenue and 50% on company 
operating income. 
Bonus based 50% on company 
revenue and 50% on company 
operating income. 
Bonus based 50% on company 
revenue and 50% on company 
operating income. 
Bonus based 25% on company 
revenue, 25% on company 
operating income, 25% on unit 
revenue, and 25% on unit 
contribution margin (relating to 
the unit for which Mr. Sperling 
was responsible). 
Bonus based 25% on company 
revenue, 25% on company 
operating income, 25% on unit 
revenue, and 25% on unit 
contribution margin (relating to 
the unit for which Mr. Parcell was 
responsible). 
Bonus based 25% on company 
revenue, 25% on company 
operating income, and 50% on 
MBOs. 

Target
Bonus
$433,700 

Actual Achievement Against
Performance Goals

Company revenue: 99% 
Company operating income: 114% 

$204,000 

Company revenue: 99% 
Company operating income: 114% 

$182,900 

Company revenue: 99% 
Company operating income: 114% 

$182,900 

Company revenue: 99% 
Company operating income: 114% 
Unit revenue: 103% 
Unit contribution margin: 117.6% 

$139,169 

Company revenue: 99% 
Company operating income: 114% 
Unit revenue: 98.3% 
Unit contribution margin: 100.1% 

Actual
Payout
Amount
 $506,616

 $238,298

 $213,650

 $245,586

 $146,356

Actual
Payout
  Percentage
 99.30% 
 134.40% 

 99.30% 
 134.40% 

 99.30% 
 134.40% 

 99.30% 
 134.40% 
125.20% 
 137.40% 

 99.30% 
 134.40% 
85.80% 
 100.30% 

$104,500 

Company revenue: 99% 
Company operating income: 114% 
MBO: 150% 

 99.30% 
 134.40% 
 150% 

 $165,000 
(includes 
 $25,590 
discretionary 
bonus)

The establishment of the company and unit performance goals for annual bonuses for the year ended January 31, 2008 was delayed 
until the approval of a revised operating budget by the board of directors following our May 2007 acquisition of Witness.  

Mr. Fante’s bonus reflects both a discretionary bonus from the compensation committee and the overachievement of his MBO goals 
based on his performance in the consummation of the Witness acquisition, in the management of the patent litigations with NICE, and 
in supporting the audit committee in connection with the internal investigation. This discretionary bonus did not result from any 
accounting related adjustments described under “- Compensation and Awards During Our Extended Filing Delay Period” below. The 
payout amounts for Messrs. Sperling and Parcell reflect the impact of applicable exchange rates on the payment dates.  

For more information about the threshold, target, and maximum bonus for the years ended January 31, 2008 and January 31, 2007 for 
each officer who received a bonus qualifying as non-equity incentive plan compensation, see the table entitled “Grants of Plan-Based 
Awards for the Year Ended January 31, 2008 and the Year Ended January 31, 2007” below. For more information about the actual 
bonuses paid to each officer for the years ended January 31, 2008 and January 31, 2007, see the table entitled “Summary 
Compensation Table” below.  

- 169 -

  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Equity Awards  

Each of our executive officers is eligible to receive an annual equity award. Equity awards for executive officers are normally made as 
part of our regular annual equity grant to employees. Annual equity awards are established by the stock option committee based on 
recommended award levels resulting from the compensation committee’s regular compensation review process. In establishing each 
officer’s recommended annual equity award, in addition to the factors considered as part of the compensation review process 
generally, the compensation committee places special focus on internal pay equity among the executive officers.  

Where possible, the board of directors (or the compensation committee or stock option committee) endeavors to establish the grant 
date well in advance of the grant and to schedule vesting dates to occur at a time when we would not normally be in a quarterly trading 
blackout (to reduce the chances that vesting-related tax events occur during blackout periods), however, due to our extended filing 
delay and the complexity of our equity granting practice during this period, in recent years, grant dates have fluctuated. Apart from 
seeking to grant or schedule vesting dates outside of blackout periods, we do not time our grants by reference to the release of earnings 
or other material information.  

Prior to the year ended January 31, 2006, our preferred form of equity award was stock options. In recent years, we have moved to 
restricted stock and subsequently to restricted stock units as the preferred form of award. This move from stock options to restricted 
stock / restricted stock units has resulted from a desire to decrease equity compensation expense under SFAS No. 123(R), to decrease 
the amount of dilution attributable to using equity compensation, and to improve the retentive effect and perceived value of our equity 
awards. The compensation committee periodically reviews the elements of compensation it uses, however, and we may in the future 
incorporate stock options as a component of our compensation packages for executive officers or others. To the extent that stock 
options are used, the exercise price of such options is always the closing price of our stock on the date of board of directors or stock 
option committee approval.  

Since the beginning of the year ended January 31, 2008, annual equity awards for our executive officers have been divided evenly 
between time-vested awards and performance-vested awards (as discussed below, due to our extended filing delay, we were unable to 
make equity awards to employees in the year ended January 31, 2007 and therefore also did not make equity awards to executive 
officers in that year). We moved to this 50-50 mix in order to further align officer incentives with company performance and put a 
greater proportion of our officer’s compensation “at risk”. Time-based equity awards for officers normally vest over a three- or four-
year period. Performance-based equity awards to date have been comprised of three separate vesting periods corresponding to three 
separate performance periods, each concluding at the end of a fiscal year, though in some cases, the performance period has been less 
than 12 months in duration. The stock option committee sets the performance goal for each such performance period following the 
beginning of the performance period. We believe that waiting until the beginning of the applicable performance period to set the 
performance goal for that period allows much greater precision in tailoring the incentive and retentive effect of these awards than 
would setting the goals for all periods at the time of grant.  

- 170 -

                                   
   
The performance goal for each such performance period is revenue. The stock option committee establishes the revenue goal for each 
performance period based on a recommendation from the compensation committee. In making this recommendation, the 
compensation committee uses the same budget prepared by management and approved by our board of directors for operating our 
business. As described above in the discussion of annual bonuses, we believe that using the same budget for operating the business 
and for establishing annual compensation performance goals helps to maximize the alignment between the interests of our executive 
officers and our stockholders. As described above with respect to our annual bonus plans, because our revenue performance goals 
come from our annual operating budget, they are expressed on a non-GAAP basis. See “- Elements of Compensation — Annual 
Bonus” above for more information.  

The revenue performance goal established by the stock option committee generally comes in the form of a range, wherein the officer 
may earn a portion of the award for the applicable performance period (generally ranging from 50-75%) at the low end of the 
performance range (or threshold) and 100% of the award at target performance. The stock option committee may also provide for the 
opportunity to earn in excess of 100% of the target award in the event actual performance exceeds target performance, however, the 
stock option committee did not provide for such an opportunity for awards made prior to the year ended January 31, 2010. For 
performance that falls between points on the range, the amount earned is calculated on a linear basis between those points. As with the 
compensation committee’s approach for annual bonuses, the stock option committee’s objective in establishing a range for the 
performance goal is to provide for a target performance number that can reasonably be achieved and lesser levels of reward for 
performance that approaches but does not achieve target performance. As a result, while the stock option committee takes into account 
the probability of achieving different levels of performance in establishing the threshold and target performance levels of the range 
and attempts to set the target performance number at a level the stock option committee believes requires strong performance on the 
part of the officer, the stock option committee does not specifically attempt to identify a point in the range where it is as likely that the 
officer will fail to achieve the goal as it is that he will achieve the goal.  

As noted above, we did not make equity awards to executive officers in the year ended January 31, 2007. The following summarizes 
the performance versus payout matrix established by the stock option committee for the performance period ended January 31, 2008:  

Performance vs. Payout Matrix

Percentage of Revenue Goal Achieved
Less than 98.3% 
98.30% 
100% or more 

Percentage of Eligible Performance
Shares Earned for Period
0%
75%
100%

- 171 -

                                   
   
 
 
 
The stock option committee determines the amount earned by each officer under his outstanding performance equity awards after 
year-end following the finalization of results for the applicable performance period.  

For the year ended January 31, 2008, the stock option committee determined that 99.9% of the revenue goal had been achieved, 
resulting in each of the officers earning 99.3% of the performance shares eligible to be earned in such performance period.  

For information about the actual equity awards made to each officer for the years ended January 31, 2008 and January 31, 2007, see 
the table entitled “Grants of Plan-Based Awards for the Year Ended January 31, 2008 and the Year Ended January 31, 2007” below.  

We do not presently have any stock ownership guidelines in place for our executive officers, however, our insider trading policy 
prohibits all personnel (including officers and directors) from short-selling in our securities, from short-term trades in our securities 
(open market purchase and sale within three months), and from trading options in our securities. Due to our extended filing delay, 
other than limited dispositions to the company to cover tax liabilities in connection with vestings, none of our current executive 
officers has been able to sell any of our securities, including shares underlying equity awards, since January 2006.  

Other Pay Elements  

Except as described in the next section with respect to our extended filing delay period, we do not currently make use of other equity 
or cash based long-term incentive compensation arrangements, defined-benefit plans, or deferred compensation plans. We provide a 
limited amount of perquisites to our executive officers, which vary from officer to officer and region to region and include use of a 
company car or an annual car allowance, fuel reimbursement allowance, an annual allowance for professional legal, tax, or financial 
advice, certain statutory payments, payments for accrued vacation days (prior to separation from service), and supplemental company-
paid life insurance. Executive officers in the United States also receive the same partial match of their 401(k) contributions as all other 
U.S. employees. Executive officers in the United Kingdom receive company contributions to a retirement fund on the same basis as 
other U.K. employees. Executive officers in Israel receive company contributions to a retirement fund, a severance fund, and a 
continuing education fund, in each case, on the same basis as other Israeli employees. Executive officers receive the same health 
insurance and company-paid group life and disability insurance offered to all other employees in the country in which the executive 
officer is employed.  

For information about the amount of other pay elements received by each officer for the years ended January 31, 2008 and January 31, 
2007, see the tables entitled “Summary Compensation Table” and “All Other Compensation” below.  

- 172 -

                                   
   
Employment Agreements  

As of the filing date of this report, each of our executive officers other than Mr. Sperling is party to a formal employment agreement 
with us. Mr. Sperling has a customary offer letter from us and a letter agreement regarding the release of his severance, retirement, and 
disability insurance funds in the event of a termination event, but does not currently have a formal employment agreement.  

Several of the formal employment agreements or the most recent material amendments thereto with our executive officers have been 
signed only recently (during or following the year ended January 31, 2010) and others have been in place for only part of the period 
covered by this Item 11. As a result, neither Mr. Bodner nor Mr. Sperling was covered by a formal employment agreement at any time 
during the period covered by this Item 11 (i.e., through January 31, 2008). Messrs. Fante and Moriah were covered by formal 
employment agreements during the year ended January 31, 2008, but not during the year ended January 31, 2007, and did not sign 
their most recent amendments until the year ended January 31, 2010. Mr. Robinson has been covered by a formal employment 
agreement from and after the year ended January 31, 2007. Mr. Parcell has been covered by a formal employment agreement for all 
periods covered by this Item 11.  

The following table summarizes the dates that each formal employment agreement or material amendment was signed:  

Name
Bodner  

Date of Employment Agreement or Material Amendment
•    Employment agreement signed on February 23, 2010

Robinson  

•    Employment agreement signed on August 14, 2006

Moriah  

Sperling  

Parcell  

Fante  

•    Initial employment agreement signed on September 18, 2007
•    Amended and restated agreement signed on October 29, 2009

•    No formal employment agreement as of the filing date of this report

•    Initial employment agreement signed on April 16, 2001
•    Supplemental employment agreement signed on June 13, 2008

•    Initial employment agreement signed on September 18, 2007
•    Amended and restated agreement signed on November 10, 2009

Mr. Parcell’s original employment agreement was signed in 2001 in accordance with our local U.K. practice of entering into 
employment agreements with all U.K. employees. The other officer employment agreements were put in place following the 
negotiation of our first formal executive employment agreement in connection with the recruiting of Mr. Robinson as our new Chief 
Financial Officer. This process of entering into formal employment agreements with our executive officers has progressed iteratively 
during our extended filing delay period and at different rates with each of our officers. We are currently in discussions regarding a 
formal employment agreement with Mr. Sperling and amended employment agreements with Mr. Robinson and Mr. Parcell. All of the 
employments agreements and amended agreements entered into with our officers since 2006 have been designed in consultation with 
the compensation committee’s independent compensation consultant.  

- 173 -

                                   
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
   
 
The terms and conditions of each of the executive officer employment agreements are discussed in greater detail below under “- 
Executive Officer Severance Benefits and Change in Control Provisions”, but in general, the employment agreements entered into 
with Messrs. Robinson, Fante, and Moriah during 2006 and 2007, and the supplemental employment agreement entered into with Mr. 
Parcell in 2008, provided for 12 months (inclusive of any notice period required by the officer’s existing employment agreement) of 
severance and certain other continued benefits in the event of an involuntary termination, as well as acceleration of unvested equity in 
the event of an involuntary termination in connection with a change in control. Mr. Robinson’s agreement provides for acceleration of 
unvested equity in connection with a change in control whether or not his employment was terminated. The new employment 
agreements or amended agreements entered into beginning in 2009 as part of the compensation committee review of executive 
compensation arrangements during 2008 and 2009 described below provide, among other things, for greater amounts of severance in 
the event of an involuntary termination in connection with a change in control as well as excise tax gross-ups for our U.S. executive 
officers.  

Clawback Policy  

Each of our executive officers who is party to an employment agreement with us is subject to a clawback provision which allows us to 
recoup from the officer, or cancel, all or a portion of the officer’s incentive compensation (including bonuses and equity awards) for a 
particular year if we are required to restate our financial statements for that year due to material noncompliance with any financial 
reporting requirement under the securities laws as a result of the officer’s misconduct. The clawback applies from and after the year in 
which the employment agreement was first signed to awards made during the term of the agreement. The amount to be recovered or 
forfeited is the amount by which the incentive compensation in the year in question exceeded the amount that would have been 
awarded had the financial statements originally been filed as restated.  

Compensation and Awards During Our Extended Filing Delay Period  

Introduction  

Due to the protracted length of our extended filing delay period, we have placed special emphasis on retention in our compensation 
philosophy during the last several years. As noted above, this has impacted the sizing of executive officer and other key employee 
equity awards, and has also included the use of special retention awards and bonuses, as well as modification of existing awards to 
improve their retentive effect, and ensuring that executive compensation packages are at market levels and contain market terms and 
conditions.  

- 174 -

                                   
   
Due to our restatement and lack of audited financial statements during our extended filing delay period, for compensation for the years 
ended January 31, 2007 and January 31, 2008, performance goals for cash bonuses and for performance-based equity, and 
corresponding year-end payout and vesting calculations, have been based on preliminary, unaudited financial metrics and results. As a 
result, in addition to the regular discretion retained by the compensation committee in awarding annual bonuses, these performance 
goals and/or these year-end payouts and vesting calculations have been subject to equitable adjustment by the compensation 
committee or the stock option committee, as applicable, in connection with their regular annual determination of whether performance 
goals have been achieved, to take into account changes resulting from our revenue recognition review and other accounting 
adjustments unrelated to our operations. The compensation and stock option committees reserved the right to make such equitable 
adjustments to ensure that neither the company nor the officers unfairly benefited or were unfairly penalized by changes to our 
financial performance metrics resulting solely from changes to our accounting methodology.  

Granting of Equity Awards  

As a result of our inability to file required SEC reports during our extended filing delay period, we ceased using our registration 
statement on Form S-8 to make equity grants to employees. As a result, on March 27, 2006, we suspended option exercises under our 
equity incentive plans and terminated purchases under our employee stock purchase plan for all employees, including executive 
officers. In addition, we did not make any equity awards to employees, including executive officers, during the year ended January 31, 
2007. Our board of directors did not believe it was appropriate to make equity grants to executive officers under an exemption from 
registration at a time when grants could not be made to other employees. In connection with our suspension of option exercises, on 
March 27, 2006, the stock option committee also adopted a resolution generally extending the exercise period of our stock options for 
employees, including executive officers, whose employment is terminated during our extended filing delay period until the 30th day 
following the date the board of directors determines we have become compliant with our SEC filing obligations (subject, however, to 
the original term of such stock options).  

On May 24, 2007, we received a no-action letter from the SEC upon which we relied to make a broad-based equity grant to employees 
under a no-sale theory. The stock option committee approved this grant approximately 30 days later on July 2, 2007. On this same 
date, the board of directors and the stock option committee also approved an equity grant to our directors, executive officers, and 
certain other executives who were accredited investors in reliance upon a private placement exemption from the federal securities 
laws. In addition to a regular annual equity award, the July 2, 2007 equity award to our executive officers also included a special time-
vested retention grant (the “2007 retention grants”). This special time-vested retention grant corresponded to special cash-based 
retention bonuses for certain key employees awarded during 2007 which the compensation committee deemed necessary to help retain 
these key employees during our extended filing delay period (the “2007 retention bonuses”). Other than Mr. Parcell, who was not an 
executive officer in the year ended January 31, 2007 and who received his 2007 retention award part in cash and part in stock, none of 
our executive officers received a 2007 retention bonus. These 2007 special retention programs were designed in consultation with the 
compensation committee’s independent compensation consultant.  

We have continued to rely on our no-action relief to make broad-based equity grants during our extended filing delay period, while 
simultaneously making annual grants to our executive officers and directors under a private placement exemption. We believe that 
these continued broad-based equity awards have been an important part of our retention initiatives and have also helped to incentivize 
participants and to build long-term commitment and goodwill to the company.  

- 175 -

                                   
   
Modification of Equity Awards  

Other than awards to our independent directors, all of the equity awards granted in the years ended January 31, 2008 and January 31, 
2009 (including the 2007 retention grants award to the executive officers) were made subject to special “compliance” vesting 
conditions which override the regular time-vesting or performance-vesting schedule of the awards. These compliance vesting 
conditions require that we be both current with our SEC filings and that our common stock be re-listed on NASDAQ or another 
nationally-recognized exchange for the awards to vest. The 2008 awards also require that we have received shareholder approval of a 
new equity compensation plan or have additional share capacity under an existing shareholder-approved equity compensation plan for 
the 2008 awards to vest. If any of these compliance vesting conditions is not satisfied on the date the awards would otherwise vest, the 
portion of the award that would otherwise vest remains unvested until such time as all of the applicable compliance vesting conditions 
are satisfied, except that awards granted to non-officers in 2008 vest and settle in cash if the compliance vesting conditions are not 
satisfied on the award’s vesting date (unless subsequently modified by the stock option committee). This feature was included in the 
2008 awards to non-officer employees as part of our retention initiative in lieu of a 2008 retention bonus program.  

Following the payment of the 2007 retention bonuses in mid-2007 and early 2008 to certain key employees (other than executive 
officers, except, as noted above, for Mr. Parcell) and the cash settlement of the first half of the 2008 equity awards for employees 
(other than executive officers) in April 2009, the compensation and stock option committees concluded that, in light of these cash 
payments to other employees, the inability of the executive officers to derive any present value from their outstanding equity awards 
(as a result of our extended filing delay period), and continued officer retention concerns on the part of senior management, the 
officers (i) should be permitted to vest into the portions of their outstanding equity awards that would otherwise have vested but for 
the compliance vesting conditions and (ii) to the extent feasible, should not be subject to compliance vesting conditions under future 
equity awards. The compensation and stock option committees believed that this approach of removing the risk of loss on the “earned”
portions of these awards was important in ensuring that the officers were not being treated unfairly vis-à-vis other grantees and was 
preferable to paying a portion of these awards in cash as we did for other grantees. As a result, the compensation and stock option 
committees authorized us to enter into amendments with each of the executive officers to remove the compliance vesting conditions 
from their 2007 and 2008 equity awards, thereby permitting these awards to vest on their original schedule. As of the filing date of this 
report, we have finalized most of these amendments. In addition, the 2009 annual equity awards to our executive officers approved on 
March 4, 2009 and May 20, 2009 (unlike the grants made to other employees) did not contain these compliance vesting conditions.  

- 176 -

                                   
   
Review of Executive Compensation Arrangements  

Over the course of the second half of 2008 and throughout 2009, the compensation committee, in consultation with its independent 
compensation consultant and other advisors, undertook a review of the employment terms of our senior management, including our 
executive officers, to ensure that these arrangements were at market levels and contained market terms and conditions. This review 
was motivated both by a desire to continue to improve executive retention during our extended filing delay period as well as by a 
desire to remain competitive from a compensation perspective generally. As a result of this process, we have entered into, or are 
currently in discussions regarding, new or amended employment agreements with each of our executive officers to provide, among 
other things, for enhanced severance benefits in the event of a termination in connection with a corporate transaction. A more detailed 
discussion of these updated arrangements is provided under “- Executive Officer Employment Agreements, Severance Benefits and 
Change in Control Provisions” below. In addition to the goals of enhancing executive officer retention and bringing the terms of our 
executive employment arrangements up to market generally, the compensation committee also believed that it was in our best interest 
to provide appropriate change in control protections to our executive officers so they would not be distracted by personal 
considerations in the event of a business combination transaction that may be beneficial to our stockholders but may result in the loss 
of the officer’s position.  

2009 Retention Awards  

In 2009, we entered into retention award letter agreements with each of our executive officers which provide for the payment of cash 
bonuses over a two-year period ending in April 2011 (the “2009 retention bonuses”). At Mr. Bodner’s request, the compensation 
committee did not approve a 2009 retention bonus for him. As with the 2007 retention programs, the 2009 retention bonus program 
was designed in consultation with the compensation committee’s independent compensation consultant.  

Tax Implications  

To maintain flexibility in compensating executive officers in a manner designed to promote varying corporate goals, the compensation 
committee has not adopted a policy that all compensation must be deductible under Section 162(m) of the Internal Revenue Code, 
however, we attempt to satisfy the requirements for deductibility under Section 162(m) wherever possible.  

- 177 -  

                                   
   
COMPENSATION COMMITTEE REPORT  

The compensation committee has reviewed and discussed the “Compensation Discussion and Analysis” section of this report with 
management. Based on its review and discussions with management regarding such section of this report, the compensation 
committee recommended to the board of directors that the “Compensation Discussion and Analysis” section be included in this report. 

Compensation Committee:  

Andre Dahan, Chairman 
Victor DeMarines 
Kenneth Minihan 
Shefali Shah  

The foregoing report shall not be deemed incorporated by reference by any general statement incorporating by reference this report 
into any filing under the Securities Act of 1933, as amended, or under the Securities Exchange Act of 1934, as amended, except to the 
extent that we specifically incorporate this information by reference, and shall not otherwise be deemed filed under such Acts.  

Compensation Committee Interlocks and Insider Participation  

Throughout 2005 and until April 28, 2006, the compensation committee of the board of directors consisted of three non-independent 
directors designated by Comverse — Kobi Alexander, David Kreinberg, and William Sorin. On April 28, 2006, these three non-
independent directors resigned from the board of directors and all committees thereof. On May 11, 2006, our four independent 
directors, Messrs. DeMarines, Minihan, Safir, and Myers, were appointed to the compensation committee. On September 11, 2007, 
Mr. Dahan and Avi Aronovitz were added to the compensation committee. Mr. Aronovitz was subsequently replaced by Ms. Shah in 
connection with his November 24, 2008 resignation from the board of directors. On February 26, 2010, the compensation committee 
was reconstituted by the board of directors to consist of Messrs. Dahan, DeMarines, and Minihan, and Ms. Shah, with Mr. Dahan to 
serve as the committee’s chairman. No executive officer has served on the board of directors or compensation committee of any other 
entity that has or has had one or more executive officers who served as a member of the company’s board of directors or 
compensation committee. None of the members of the compensation committee is or has ever been an officer or employee of the 
company.  

- 178 -

                                   
   
Executive Compensation  

Summary Compensation Table  

The following table lists the annual compensation of our named executive officers for the years ended January 31, 2008 and 
January 31, 2007.  

Name and Principal Position  
(a)

Dan Bodner 
President and Chief Executive 
Officer and Corporate Officer 

Douglas Robinson 
Chief Financial Officer and 
Corporate Officer 

Elan Moriah 
President, Verint Witness 
Actionable Solutions and Verint 
Video Intelligence Solutions 
and Corporate Officer 

Meir Sperling 
President, Verint 
Communications Intelligence 
and Investigative Solutions and 
Corporate Officer 

David Parcell 
Managing Director, EMEA and 
Corporate Officer 

Peter Fante 
Chief Legal Officer, Chief 
Compliance Officer, Secretary 
and Corporate Officer 

Igal Nissim 
Former Chief Financial Officer   

Year
Ended
January 31,  
(b)

2008  

Salary  
(c)
($)
 506,800 

Bonus  
(d)
($)(1)

— 

Stock   
Awards   

(e)
($)(2)
 1,531,006  

Non-Equity  
Option   
Incentive Plan 
Awards    Compensation 

All Other

  Compensation  

(f)
($)(2)
  985,935  

(g)
($)(3)

(h)
($)(4)

506,616 

36,412  

 3,566,769 

Total ($)  
(i)

2007  

 440,000(5)  

 447,300(5)  

  960,799  

 1,209,953  

— 

37,337  

 3,095,389 

2008  

 340,000 

— 

  397,354  

2007  

 151,458(6)  

  95,400(6)  

—  

—  

—  

238,298 

24,000  

  999,652 

— 

7,500  

  254,358 

2008  

 340,000 

— 

  427,212  

  319,731  

213,650 

11,969  

 1,312,562 

2007

 325,000 

2008  

 277,601(7)  

—

— 

173,656

434,887

160,300 

12,731

1,106,574

  420,830  

  315,927  

245,586(7)  

93,388  

 1,353,332 

2007  

 244,404(8)  

— 

  173,656  

  392,769  

175,843(8)  

93,621  

 1,080,293 

2008  

 376,470(9)  

  67,413(9)  

  171,156  

  158,206  

146,356(9)  

52,188  

  971,789 

2007  

 334,674(10) 

— 

68,753  

  204,367  

135,549(10) 

46,963  

  790,306 

2008

 292,500 

  25,590(11)

258,757

187,191

139,410 

48,672

952,120

2007  

 280,000 

— 

60,159  

  241,713  

147,700 

2,000  

  731,572 

2007  

 219,230(12) 

—(12) 

  253,002  

  330,293  

— 

73,827  

  876,352 

(1)   Includes annual bonuses paid based on general performance reviews by the compensation committee not tied to pre-defined 

performance goals or other special bonuses.

(2)   Reflects the dollar amount recognized for financial statement reporting purposes for years ended January 31, 2008 and 2007, in 

accordance with SFAS No. 123(R), for restricted stock units, shares of restricted stock, and stock options awarded in and prior to 
the years ended January 31, 2008 and January 31, 2007. For further discussion of our accounting for equity compensation, see 
Note 15, “Employee Benefit Plans” to the consolidated financial statements included in Item 15.

(3)   Amount represents performance-based annual cash bonuses tied to pre-defined performance goals.
(4)   See the table below for additional information on “All Other Compensation” amounts for the years ended January 31, 2008 and 
January 31, 2007. “All Other Compensation” does not include premiums for group life, health, or disability insurance that is 
available generally to all salaried employees in the country in which the executive officer is employed and do not discriminate in 
scope, terms, or operation in favor of our executive officers or directors.

(5)   Mr. Bodner did not receive a salary increase during the year ended January 31, 2007, however, $45,000 of Mr. Bodner’s bonus 
payment for the year ended January 31, 2007 was attributable to a retroactive increase in Mr. Bodner’s base salary for such year 
that was approved by the compensation committee after the year had ended. This $45,000 amount is included in Mr. Bodner’s 
bonus for the year ended January 31, 2007 in column (d) and is not reflected in his salary for the year ended January 31, 2007 in 
column (c).

- 179 -

                                   
   
 
 
 
 
  
  
 
 
  
 
 
  
  
  
  
 
 
 
 
 
 
  
  
 
 
 
  
  
 
 
  
 
 
  
  
  
  
 
 
  
 
 
 
 
  
  
 
 
  
 
 
 
  
 
 
 
 
 
  
 
 
 
 
  
  
 
 
  
 
 
 
 
 
  
 
 
 
 
  
  
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
  
 
 
  
 
 
  
  
  
  
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
  
 
 
  
 
 
  
  
  
  
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
  
 
 
  
 
 
  
  
  
  
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
  
 
 
  
 
 
  
  
  
  
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
  
 
 
  
 
 
  
  
  
  
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
  
 
 
  
 
 
  
  
  
  
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
  
  
 
 
  
 
 
  
  
  
  
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
(6)  Represents pro rated portion of $325,000 base salary and of $189,000 bonus approved by the compensation committee for 

Mr. Robinson for partial year of service in the year ended January 31, 2007.

(7)  Mr. Sperling received a salary of NIS 1,128,000 per annum ($277,601 based on the average exchange rate from February 1, 2007 
through January 31, 2008 of NIS 1=$0.2461) and a performance-based bonus of NIS 794,262 ($245,586 based on the June 1, 
2008 exchange rate of NIS 1=$0.3092).

(8)  Mr. Sperling received a salary of NIS 1,080,000 per annum ($244,404 based on the average exchange rate from February 1, 2006 
through January 31, 2007 of NIS 1=$0.2263) and a performance-based bonus of NIS 731,155 ($175,843 based on the April 1, 
2007 exchange rate of NIS 1=$0.2405).

(9)  Mr. Parcell received a salary of £188,000 per annum ($376,470 based on the average exchange rate from February 1, 2007 

through January 31, 2008 of £1= $2.0025) and a performance-based bonus of £72,572 ($146,356) paid in installments based on 
the average exchange rate from July 1, 2007 through February 29, 2008 of £1= $2.0167). Mr. Parcell also received £33,429 
($67,413 based on the August 31, 2007 exchange rate of £1=$2.0166) representing one-half of his 2007 cash retention bonus. The 
remainder of Mr. Parcell’s 2007 cash retention bonus was earned and paid in 2008 and is not included in the table above.

(10) Mr. Parcell received a salary of £180,000 per annum ($334,674 based on the average exchange rate from February 1, 2006 

through January 31, 2007 of £1= $1.8593) and a performance-based bonus of £70,595 ($135,549) paid in installments based on 
the average exchange rate from August 1, 2006 through February 28, 2007 of £1= $1.9201).

(11) Represents discretionary increase to Mr. Fante’s performance-based bonus for the year ended January 31, 2008.
(12) Mr. Nissim ceased to be an executive officer in the year ended January 31, 2007. For the year ended January 31, 2007, 

Mr. Nissim received a salary of NIS 968,760 per annum ($219,230 based on the average exchange rate from February 1, 2006 
through January 31, 2007 of NIS 1=$0.2263). Mr. Nissim did not receive a bonus for the year ended January 31, 2007. We are 
currently in arbitration with Mr. Nissim on certain compensation-related matters.

All Other Compensation Table(1) 

Accrued    Statutory   
Vacation    Recreation  
Payout    Payment    Insurance/Other(7)

Supplemental
Life

($)

($)

($)

Name

Dan Bodner 

Douglas Robinson   

Elan Moriah 

Meir Sperling 

David Parcell 

Peter Fante 

Year
Ended
January 31, 

Employer
Retirement

Severance   

   Study Fund
  Contribution Contribution   Contribution

Fund

2008 
2007 

2008 
2007 

2008 
2007 

2008(2) 
2007(3) 

2008(4) 
2007(5) 

2008 
2007 

($)

($)

($)

2,000  
2,000  

2,000  
2,000  

2,000  
2,000  

13,851  
12,234  

22,428  
19,941  

2,000  
2,000  

—  
—  

—  
—  

—  
—  

—  
—  

—  
—  

—  
—  

23,154  
20,500  

21,846  
20,170  

—  
—  

—  
—  

—  
—  

—  
—  

Car Allowance
or Cost
of Company
Car Plus
Fuel Allowance
($)

10,532  
12,007  

12,000  
5,500  

9,969  
10,731  

20,308  
15,685  

29,760  
27,022  

12,000  
—  

Professional
Advice
Allowance
($)
20,000  
20,000  

10,000  
—  

—  
—  

—  
—  

—  
—  

—  
—  

—  
—  

  13,681  
  24,528  

—  
—  

4,672  
—  

—  
—  

—  
—  

—  
—  

—  
—  

—  
—  

548  
504  

—  
—  

—  
—  

Total
($)
 36,412 
 37,337 

3,880  
3,330  

—  
—  

 24,000 
  7,500 

—  
—  

 11,969 
 12,731 

—  
—  

 93,388 
 93,621 

—  
—  

 52,188 
 46,963 

30,000  
—  

 48,672 
  2,000 

Igal Nissim 

2007(6) 

11,041  

18,753  

17,415  

11,123  

1,810  

  12,965  

720  

—  

 73,827 

(1)   This supplemental table is provided as additional information for our stockholders and is not intended as a substitute for the 

information presented in the “Summary Compensation Table”.

- 180 -  

                                   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
  
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
  
  
 
  
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
(2)   For the year ended January 31, 2008, Mr. Sperling received a company contribution to his retirement fund of NIS 56,284 

($13,851), to his severance fund of NIS 94,084 ($23,154), to his study fund of NIS 88,769 ($21,846), payout of accrued vacation 
of NIS 55,592 ($13,681), a statutory recreation payment of NIS 2,226 ($548), and use of a company car plus a fuel 
reimbursement allowance which cost us NIS 82,520 ($20,308) for the period, in each case, based on the average exchange rate 
from February 1, 2007 through January 31, 2008 of NIS 1=$0.2461).

(3)   For the year ended January 31, 2007, Mr. Sperling received a company contribution to his retirement fund of NIS 54,062 

($12,234), to his severance fund of NIS 90,586 ($20,500), to his study fund of NIS 89,129 ($20,170), payout of accrued vacation 
of NIS 108,386 ($24,528), a statutory recreation payment of NIS 2,226 ($504), and use of a company car plus a fuel 
reimbursement allowance which cost us NIS 69,310 ($15,685) for the period, in each case, based on the average exchange rate 
from February 1, 2006 through January 31, 2007 of NIS 1=$0.2263).

(4)   For the year ended January 31, 2008, Mr. Parcell received a company contribution to his retirement fund of £11,200 ($22,428) 

and use of a company car plus a fuel reimbursement allowance which cost us £14,862 ($29,760) for the period, in each case, 
based on the average exchange rate from February 1, 2007 through January 31, 2008 of £1= $2.0025).

(5)   For the year ended January 31, 2007, Mr. Parcell received a company contribution to his retirement fund of £10,725 ($19,941) 

and use of a company car plus a fuel reimbursement allowance which cost us £14,534 ($27,022) for the period, in each case, 
based on the average exchange rate from February 1, 2006 through January 31, 2007 of £1= $1.8593).

(6)   Mr. Nissim ceased to be an executive officer in the year ended January 31, 2007. For the year ended January 31, 2007, 

Mr. Nissim received a company contribution to his retirement fund of NIS 48,789 ($11,041), to his severance fund of NIS 
82,869 ($18,753), to his study fund of NIS 76,954 ($17,415), a professional advice allowance of NIS 8,000 ($1,810), payout of 
accrued vacation of NIS 57,292 ($12,965), a statutory recreation payment of NIS 3,180 ($720), and use of a company car plus a 
fuel reimbursement allowance which cost us NIS 49,153 ($11,123) for the period, in each case, based on the average exchange 
rate from February 1, 2006 through January 31, 2007 of NIS 1=$0.2263).

(7)   For Mr. Bodner, represents cost of a supplemental company-paid life insurance policy. For Mr. Fante, represents a one-time 

relocation allowance.

Grants of Plan-Based Awards for the Year Ended January 31, 2008 and the Year Ended January 31, 2007  

The following table sets forth information concerning equity grants to our named executive officers during the year ended January 31, 
2008 as well as the range of possible payouts under non-equity incentive plan awards made in the year ended January 31, 2008 and the 
year ended January 31, 2007. No equity grants were made during the year ended January 31, 2007.  

- 181 -

                                   
   
 
 
 
 
 
 
 
 
Name

 Type of Award

Dan Bodner

 RSU (Time-vested grant)(3)
 RSU (Retention grant)(4) 
 RSU (Performance-vested grant)(5) 

  Date of
  Board   
123(R)
  Approval    Grant
Date
  of Grant   

Estimated Possible Payouts
Under Non-Equity Incentive
Plan Awards
  Threshold    Target

($)(1)

($)

  7/2/2007
7/2/2007
  7/2/2007    7/2/2007 
  7/2/2007 1/31/2008(12)
  7/2/2007 5/28/2008(12)
  7/2/2007   3/18/2009(12)  

—
—   
—
—
—   

—
—   
—
—
—   

—
—   
—
—
—   

   Max
($)

   Threshold  
(#)

  Target    Max   

Estimated Future Payouts

   Under Equity Incentive Plan

Awards

   All Other   
Stock

123(R)

   Awards:    Grant Date  
  Number of   Fair Value  
   Shares of   
of Stock  
   Stock or    and Option  
   Units

   Awards(2)

(#)

(#)

— 
— 

(#)
   —    — 
56,300 $1,732,351
   —    —    38,800  $1,193,876 
— $ 347,171
— $ 411,936
63,808 
—  $
—
—

14,075(13)  18,766   18,766 
14,075(13)  18,767   18,767 
9,384(13)  18,767   18,767   
   —    — 

— 

 2007 Annual Bonus 

n/a

n/a

325,275 433,700 867,400

Douglas Robinson

 RSU (Time-vested welcome grant)(6) 
 RSU (Time-vested grant)(7)
 RSU (Retention grant)(4) 
 RSU (Performance-vested grant)(5) 

Elan Moriah

 2007 Annual Bonus 

 RSU (Time-vested grant)(3)
 RSU (Retention grant)(4) 
 RSU (Performance-vested grant)(5) 

  7/2/2007    7/2/2007 
7/2/2007
  7/2/2007
  7/2/2007
7/2/2007
  7/2/2007 1/31/2008(12)
  7/2/2007   5/28/2008(12)  
  7/2/2007 3/18/2009(12)

n/a

n/a

7/2/2007
7/2/2007

  7/2/2007
  7/2/2007
  7/2/2007   1/31/2008(12)  
  7/2/2007 5/28/2008(12)
  7/2/2007 3/18/2009(12)

—   
—
—
—
—   
—

—   
—
—
—
—   
—
153,000 204,000 408,000

—   
—
—
—
—   
—

—
—
—   
—
—

—
—
—   
—
—

—
—
—   
—
—

 2007 Annual Bonus 
 2006 Annual Bonus 

n/a   
n/a

n/a 
n/a

137,175   182,900   365,800   
113,750 175,000 350,000

Meir Sperling

 RSU (Time-vested grant)(3) 
 RSU (Retention grant)(4) 
 RSU (Performance-vested grant)(5) 

 2007 Annual Bonus(8) 
 2006 Annual Bonus(9) 

David Parcell

 RSU (Time-vested grant)(3)
 RSU (Retention grant)(4) 
 RSU (Performance-vested grant)(5) 

Peter Fante

 2007 Annual Bonus(10) 
 2006 Annual Bonus(11) 

 RSU (Time-vested grant)(3) 
 RSU (Retention grant)(4) 
 RSU (Performance-vested grant)(5) 

 2007 Annual Bonus 
 2006 Annual Bonus 

  7/2/2007    7/2/2007 
  7/2/2007
7/2/2007
  7/2/2007 1/31/2008(12)
  7/2/2007   5/28/2008(12)  
  7/2/2007 3/18/2009(12)

n/a

n/a

—   
—
—
—   
—

—   
—
—
—   
—
137,175 182,900 365,800

—   
—
—
—   
—

  Original:

 Original:  Original:   

100,750 155,000 310,000
Revised: Revised: Revised:
113,750 175,000 350,000

n/a

n/a

7/2/2007
7/2/2007

  7/2/2007
  7/2/2007
  7/2/2007   1/31/2008(12)  
  7/2/2007 5/28/2008(12)
  7/2/2007 3/18/2009(12)

—
—
—   
—
—

—
—
—   
—
—

—
—
—   
—
—

n/a   
n/a

n/a 
n/a

104,377   139,169   278,338   
85,639 131,753 263,506

  7/2/2007    7/2/2007 
7/2/2007
  7/2/2007
  7/2/2007 1/31/2008(12)
  7/2/2007   5/28/2008(12)  
  7/2/2007 3/18/2009(12)

n/a

n/a

—   
—
—
—   
—

—   
—
—
—   
—
78,375 104,500 209,000

—   
—
—
—   
—

  Original:

 Original:  Original:   

65,000 100,000 200,000
Revised: Revised: Revised:

— 
— 
— 

   —    —    22,400  $ 689,248 
12,900 $ 396,933
   —    — 
25,800 $ 793,866
   —    — 
3,225(13)   4,300    4,300 
79,550
3,225(13)   4,300    4,300   
94,385 
2,150(13)   4,300    4,300 
14,620
—
   —    — 

— $
—  $
— $
—

— 

— 
— 

   —    — 
   —    — 
2,825(13)   3,766    3,766   
2,825(13)   3,767    3,767 
1,884(13)   3,767    3,767 
   —    —   
   —    — 

— 
— 

11,300 $ 347,701
28,200 $ 867,714
69,671 
82,686
12,808
— 
—

—  $
— $
— $
—   
—

— 
— 

   —    —    11,300  $ 347,701 
27,200 $ 836,944
   —    — 
2,825(13)   3,766    3,766 
69,671
2,825(13)   3,767    3,767   
82,686 
1,884(13)   3,767    3,767 
12,808
—
   —    — 

— $
—  $
— $
—

— 

— 

   —    — 

—

—

— 
— 

   —    — 
   —    — 
2,125(13)   2,833    2,833   
2,125(13)   2,833    2,833 
1,417(13)   2,834    2,834 
   —    —   
   —    — 

— 
— 

8,500 $ 261,545
8,000 $ 246,160
52,411 
62,184
9,636
— 
—

—  $
— $
— $
—   
—

— 
— 

   —    —   
   —    — 
1,450(13)   1,933    1,933 
1,450(13)   1,933    1,933   
967(13)   1,934    1,934 
   —    — 
— 
   —    —   
— 

5,800  $ 178,466 
25,200 $ 775,404
35,761
42,429 
6,576
—
— 

— $
—  $
— $
—
—   

(1)   The threshold column corresponds to the minimum bonus payable to the executive officer assuming that minimum performance 

goals are achieved. If minimum performance goals are not achieved, the bonus payable to the executive officer would be zero.

n/a   

n/a 

97,500   150,000   300,000   

— 

   —    —   

—   

— 

- 182 -  

                                   
   
 
  
   
    
 
  
 
    
    
   
 
 
   
    
   
 
     
 
 
  
   
    
 
  
 
    
    
   
 
 
   
    
 
 
 
  
   
    
 
  
 
    
    
   
 
 
   
    
  
  
 
 
  
   
    
 
  
 
    
    
   
 
 
   
    
 
  
    
 
  
 
    
    
   
 
 
   
    
 
  
 
 
  
 
  
 
 
 
 
  
 
 
  
   
    
 
 
     
 
 
  
   
    
 
 
  
  
  
 
 
  
  
     
 
 
  
 
 
   
 
   
 
  
 
   
  
  
  
    
  
  
 
 
 
 
   
 
   
 
  
 
   
  
    
  
  
    
    
    
  
  
    
    
    
  
 
 
 
   
 
   
 
  
  
 
  
 
   
  
  
  
    
  
  
 
 
 
   
 
   
 
  
 
  
   
 
  
  
    
    
    
  
 
   
  
  
  
    
  
 
   
  
  
  
    
  
 
   
  
 
   
  
    
  
  
    
    
    
  
  
    
    
    
  
 
 
 
   
 
   
 
  
  
 
  
 
   
  
  
  
    
  
  
 
 
 
   
 
   
 
  
 
  
    
  
 
   
  
  
  
    
  
 
   
  
  
  
    
  
 
   
  
  
 
 
 
(2)   The 123(R) grant date fair value of equity awards is based on the target number of shares and calculated using the closing price 

of our common stock on the 123(R) grant date, which is not always the same as the date the stock option committee approved the 
grant. The following table summarizes the grant date fair value of the July 2, 2007 performance-vested awards based on the 
target number of shares and calculated using the closing price of our common stock on July 2, 2007 ($30.77), the date the stock 
option committee approved the grants.

Name
Dan Bodner 

Douglas Robinson 

Elan Moriah 

Meir Sperling 

David Parcell 

Peter Fante 

Date of Board
Approval of Grant
7/2/07 (1st tranche)  
7/2/07 (2nd tranche)
7/2/07 (3rd tranche)
7/2/07 (1st tranche)
7/2/07 (2nd tranche)
7/2/07 (3rd tranche)
7/2/07 (1st tranche)
7/2/07 (2nd tranche)  
7/2/07 (3rd tranche)
7/2/07 (1st tranche)
7/2/07 (2nd tranche)
7/2/07 (3rd tranche)
7/2/07 (1st tranche)
7/2/07 (2nd tranche)
7/2/07 (3rd tranche)  
7/2/07 (1st tranche)
7/2/07 (2nd tranche)
7/2/07 (3rd tranche)

Target
Shares

Fair Value on
Date of Board
Approval

18,766   
18,767   
18,767   
4,300   
4,300   
4,300   
3,766   
3,767   
3,767   
3,766   
3,767   
3,767   
2,833   
2,833   
2,834   
1,933   
1,933   
1,934   

$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$

577,430 
577,461
577,461
132,311
132,311
132,311
115,880
115,911 
115,911
115,880
115,911
115,911
87,171
87,171
87,202 
59,478
59,478
59,509

  For further discussion of our accounting for equity compensation, see Note 15, “Employee Benefit Plans” to the consolidated 

financial statements included in Item 15.

(3)   This award vests 33% on March 15, 2008, 33% on March 15, 2009, and 34% on July 2, 2010 and as of January 31, 2008 was 

subject to the special vesting conditions described in “Narrative to “Grants of Plan-Based Awards” Table”.

(4)   2007 special retention equity award discussed in the Compensation Discussion and Analysis above. This award vests 50% on 
March 15, 2008 and 50% on July 2, 2010 and as of January 31, 2008 was subject to the special vesting conditions described in 
“Narrative to “Grants of Plan-Based Awards” Table”.

(5)   This award vests 1/3 upon the stock option committee’s determination of our achievement of specified revenue targets (set by the 

stock option committee for the relevant performance period) for the period from August 1, 2007 through January 31, 2008, 1/3 
upon the determination of such achievement for the period from February 1, 2008 through January 31, 2009, and 1/3 upon the 
determination of such achievement for the period from February 1, 2009 through January 31, 2010 (provided that, with respect to 
the period from February 1, 2009 through January 31, 2010, no such determination by the stock option committee shall be final 
until on or after July 2, 2010), and as of January 31, 2008 was subject to the special vesting conditions described in “Narrative to 
“Grants of Plan-Based Awards” Table”.

- 183 -

                                   
   
 
 
 
 
   
   
 
   
 
   
   
 
 
  
  
  
  
  
 
 
  
  
  
  
  
 
 
  
  
 
 
 
 
 
 
 
(6)  This award vests 25% on August 14, 2007, 25% on August 14, 2008, 25% on August 14, 2009, and 25% on August 14, 2010 and 

as of January 31, 2008 was subject to the special vesting conditions described below.

(7)  This award vests 30% on August 14, 2007, 30% on August 14, 2008, 30% on August 14, 2009, and 10% on July 2, 2010 and as 
of January 31, 2008 was subject to the special vesting conditions described in “Narrative to “Grants of Plan-Based Awards” 
Table”.

(8)  Mr. Sperling’s bonus target for the year ended January 31, 2008 was established in U.S. Dollars, but his bonus payments are 

made in Israeli shekels using the U.S.$-to-NIS spot rate on the applicable payment date.

(9)  Mr. Sperling’s bonus target for the year ended January 31, 2007 was established in U.S. Dollars, but his bonus payments are 

made in Israeli shekels using the U.S.$-to-NIS spot rate on the applicable payment date.

(10) On March 12, 2007, the compensation committee approved threshold, target, and maximum bonus awards for Mr. Parcell of 

£54,000, £72,000, and £144,000, respectively ($104,377, $139,169, and $278,338 based on the March 12, 2007 exchange rate of 
£1=$1.9329).

(11) On July 20, 2006, the compensation committee approved threshold, target, and maximum bonus awards for Mr. Parcell of 

£46,800, £72,000, and £144,000, respectively ($85,639, $131,753, and $263,506) based on the July 20, 2006 exchange rate of 
£1=$1.8299).

(12) Each performance award contains three equal tranches which vest based on three separate performance periods. Dates correspond 
to the SFAS No. 123(R) grant date applicable to the first, second, and third tranches, respectively, and are based on the date the 
stock option committee approved the performance goal for the applicable performance period.

(13) Represents the threshold number of shares that were available to be earned in each of the 2007, 2008, and 2009 performance 

periods. The following table summarizes the actual number of shares earned for the 2007 and 2008 performance periods (which 
have now been completed). If the minimum performance goal is not achieved in any performance period, no shares are earned for 
that period.

Name
Dan Bodner 
Douglas Robinson 
Elan Moriah 
Meir Sperling 
David Parcell 
Peter Fante 

Actual Shares Earned for    
2007 Performance Period    
18,625   
4,267   
3,737   
3,737   
2,811   
1,918   

Actual Shares Earned for
2008 Performance Period
15,275
3,500
3,065
3,065
2,306
1,573

Further Information Regarding Summary Compensation Table and Grants of Plan-Based Awards Table  

As of the filing date of this report, each of our executive officers other than Mr. Sperling is party to an employment agreement with us. 
Each agreement provides for certain severance payments and benefits, including in connection with a change in control. See “- 
Executive Officer Severance Benefits and Change in Control Provisions” below for a discussion of these severance and change in 
control benefits, as well as a description of the restrictive covenants and clawback provisions contained in such agreements.  

The agreements with our U.S. executive officers generally provide for an initial term of two years, followed by automatic one-year 
renewals (unless terminated by either party in accordance with the agreement and subject to required notice). The agreements with our 
non-U.S. executive officers do not provide for a fixed term. Mr. Sperling has a customary offer letter from us and a letter agreement 
regarding the release of his severance, retirement, and disability insurance funds in the event of a termination event, but does not 
currently have a formal employment agreement.  

- 184 -

                                   
   
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
 
Narrative to Salary and Bonus Table  

As discussed in the Compensation Discussion and Analysis above, each employment agreement provides for an annual base salary, 
target bonus (subject to the achievement of performance goals), and certain perquisites. Although target bonuses are specified in each 
employment agreement, bonuses are not guaranteed and are paid based on the achievement of performance goals. In Mr. Robinson’s 
case, the target bonus is fixed at 60% of his base salary under the terms of his employment agreement. For the other executive officers 
party to an employment agreement, the target bonus is expressed as a dollar amount or an amount denominated in local currency. As 
of January 31, 2008, the target bonuses specified by the employment agreements were as follows: $104,500 (for Mr. Fante), $182,900 
(for Mr. Moriah), and £38,000 (for Mr. Parcell). Mr. Parcell’s target bonus of £38,000 corresponded to $75,597 as of January 31, 2008 
based on an exchange rate of £1=$1.9895 on such date. As of January 31, 2008, Messrs. Bodner and Sperling had not entered into 
employment agreements with us and therefore did not yet have contractually-defined target bonuses. Mr. Sperling’s offer letter 
provides for an annual base salary and a discretionary annual bonus. Historically, the target bonuses for each executive officer 
established by the compensation committee as part of its annual compensation review process has equaled or exceeded the target 
bonus specified in the officer’s employment agreement (if any) and the target bonus from the previous year.  

As noted in the Summary Compensation Table above, the actual bonuses for the year ended January 31, 2007 for Messrs. Bodner and 
Robinson were determined by the compensation committee based on a general performance review of Mr. Bodner and Mr. Robinson 
and not by reference to pre-defined performance goals. As a result, these bonuses do not appear in the table entitled “Grants of Plan-
Based Awards” above but appear in the Bonus column in the table entitled “Summary Compensation Table”. Mr. Nissim ceased to be 
an executive officer in the year ended January 31, 2007 and did not receive a bonus for that year. We are currently in arbitration with 
Mr. Nissim on certain compensation-related matters.  

Narrative to “All Other Compensation” Table  

We provide a limited amount of perquisites to our executive officers, which vary from officer to officer. Each of the executive officers 
is entitled to use of a company car or an annual car allowance. Messrs. Sperling and Parcell are entitled to an annual allowance for fuel 
reimbursement. Messrs. Bodner, Robinson, and Fante are entitled to an annual allowance for legal, tax, or accounting advice. 
Mr. Nissim was also entitled to an annual allowance for legal, tax, or accounting advice while he was an executive officer. All 
executive officers receive the same health insurance and company-paid group life and disability insurance offered to all other 
employees in the country in which the executive officer is employed. In addition, Mr. Bodner has historically received a supplemental 
company-paid life insurance policy. In the year ended January 31, 2008, Mr. Fante received a one-time relocation allowance.  

- 185 -

                                   
   
Executive officers in the U.S. receive the same partial match of their 401(k) contributions as all other U.S. employees, up to a 
maximum company contribution of $2,000 per year.  

In the case of Mr. Parcell, we contribute a percentage of his base salary to a retirement fund on the same basis as other U.K. 
employees. Under the retirement fund Mr. Parcell, can elect to contribute a percentage of his monthly salary to the fund, which is 
administered by an outside third party, similar to a 401(k). If he elects to contribute 3% or less of his salary, we contribute an amount 
equal to 4% of his salary. If he elects to contribute 4% of salary, our contribution is 5%. If he elects to contribute 5% or more, our 
contribution is 6%. Our contributions are incremental to his salary and are paid by us directly to the third-party provider.  

Like all Israeli employees, under Israeli law, Mr. Sperling is entitled to severance pay equal to one month’s salary for each year of 
employment upon termination without cause (as defined in the Israel Severance Pay Law). To satisfy this requirement, for all Israeli 
employees, including Mr. Sperling, we make contributions on behalf of the employee to a severance fund. This severance fund is often 
part of a larger savings fund which also includes a retirement fund and in some cases an insurance component. Each employee can 
elect to contribute an amount equal to between 5% and 7% of his or her monthly salary to the retirement fund. We contribute an 
amount equal to 5% of the employee’s monthly salary to the retirement fund plus an additional amount equal to 8.33% of the 
employee’s monthly salary to the severance fund. The employee is not required to pay anything towards the severance fund. Our 
contributions are incremental to the employee’s base salary and, except as noted below, are paid by us directly to the third-party plan 
administrator. Applicable tax law permits allocations made by the employer to the retirement fund to be made on a tax-free basis up to 
a limit set by applicable Israeli tax regulations. Under local Israeli company policy, the employee may request that any company 
contributions in excess of this limit be made directly to him or her rather than being placed in the retirement fund. For executives like 
Mr. Sperling, if the amount in the severance fund is insufficient to cover the required statutory payment under Israeli labor law at the 
time of a termination event, we are obligated to supplement the amounts in the severance fund.  

In addition, all Israeli employees, including Mr. Sperling, are also entitled to participate in a continuing education fund, often referred 
to as a study fund. The continuing education fund is a savings fund from which the employee can withdraw on a tax-free basis for any 
purpose after six years, irrespective of his or her employment status with us. Each month, eligible employees contribute 2.5%, and we 
contribute 7.5%, of the employee’s base salary to the study fund. Applicable tax law permits a portion of the company contributions to 
the study fund to be made tax-free. Under local Israeli company policy, the employee may request that any company contributions in 
excess of this limit be made directly to him or her rather than being placed in the fund. Our contributions are incremental to the 
employee’s base salary and, except as noted above, are paid by us directly to the third-party plan administrator.  

Under applicable Israeli law, each employee is paid a small annual amount for recreation based on the employee’s tenure and a per-
diem rate published by the government. Under local Israeli company policy, our Israeli employees are also entitled to receive a cash 
payment in exchange for vacation days in accordance with the terms of the policy.  

- 186 -

                                   
   
Narrative to “Grants of Plan-Based Awards” Table  

All of the equity awards listed in the table entitled “Grants of Plan-Based Awards” were made under or subsequently allocated to the 
Verint Systems Inc. Stock Incentive Compensation Plan or the Verint Systems Inc. Amended and Restated 2004 Stock Incentive 
Compensation Plan (each as amended). Time-based equity awards for officers normally vest over a three- or a four-year period. 
Performance-based equity awards to date have been comprised of three separate vesting periods corresponding to three separate 
performance periods which generally correspond to our fiscal year. Specific vesting schedules for each award listed in the table 
entitled “Grants of Plan-Based Awards” are provided in the footnotes to the table.  

All of the equity awards granted to our executive officers in the year ended January 31, 2008 (including the special 2007 retention 
equity grants) were made subject to special “compliance” vesting conditions which override the regular time-vesting or performance-
vesting schedule of the awards. These compliance vesting conditions require us to be both current with our SEC filings and re-listed 
on NASDAQ or another nationally-recognized exchange for the awards to vest. If either of these compliance vesting conditions is not 
satisfied on the date the awards would otherwise vest, the portion of the award that would otherwise vest remains unvested until such 
time as all of the applicable compliance vesting conditions are satisfied. As described in the Compensation Discussion and Analysis 
above, the compensation and stock option committees subsequently authorized us to enter into amendments with each of the executive 
officers to remove the compliance vesting conditions, thereby permitting these awards to vest on their original schedule. As of the 
filing date of this report, we have finalized most of these amendments. For our U.S. executive officers, these amendments also 
provided for a delay in the delivery of the shares underlying these awards subject to limitations imposed by Section 409A of the 
Internal Revenue Code.  

- 187 -

                                   
   
Outstanding Equity Awards at January 31, 2008  

The following table sets forth information regarding various equity awards held by our named executive officers as of January 31, 
2008. The market value of all RSU and restricted stock awards is based on the closing price of our common stock as of January 31, 
2008 ($18.50).  

Option Awards

Number of    Number of
Securities    Securities

Number of
   Equity Incentive Plan
Shares or Market Value   Equity Incentive Plan    Awards: Market or

Stock Awards

Date of
Board
Approval
of Grant

  Underlying    Underlying      
Unexercised   Unexercised Option
Exercise
   Options
Price
($)

Exercisable   Unexercisable

Options
(#)

(#)

Option
Expiration
Date

   Units of

   of Shares or    Awards: Number of   

Stock That Units of Stock   Unearned Shares,
Have Not
Vested
(#)

That Have    Units or Other Rights    Units or Other Rights
Not Vested   That Have Not Vested  That Have Not Vested

($)

(#)

($)

Payout Value of
   Unearned Shares,

Name
Dan Bodner 

Douglas Robinson 

Elan Moriah 

Meir Sperling 

David Parcell 

Peter Fante 

Igal Nissim(1) 

38,800   
56,300   
56,300   

22,400   
25,800   
12,900   
12,900   

717,800
1,041,550 
1,041,550 

414,400 
477,300 
238,650 
238,650 

28,200   
11,300   
11,300   

521,700 
209,050 
209,050 

27,200   
11,300   
11,300   

503,200 
209,050 
209,050 

5/21/2002 (2)
3/5/2003 (2)
12/12/2003 (2)
12/9/2004 (3),(4)  
1/11/2006 (5),(6)  

16,635   
40,000   
37,200   
60,000   
44,000   

    16.00    5/21/2012   
3/5/2013   
    17.00   
    23.00   12/12/2013   
20,000    35.11    12/9/2014   
44,000    34.40    1/11/2016   

8,750   
19,350   

161,875   
357,975   

7/2/2007 (7)
7/2/2007 (8)
7/2/2007 (9)

7/2/2007 (10)
7/2/2007 (7)
7/2/2007 (11)
7/2/2007 (9)

5/21/2002 (2)
3/5/2003 (2)
12/12/2003 (2)
12/9/2004 (3),(4)  
1/11/2006 (5),(6)  

2,446   
20,000   
18,750   
18,750   
10,000   

    16.00    5/21/2012   
3/5/2013   
    17.00   

23.00 12/12/2013

6,250    35.11    12/9/2014   
10,000    34.40    1/11/2016   

2,500   
5,000   

46,250   
92,500   

7/2/2007 (7)
7/2/2007 (8)
7/2/2007 (9)

4/1/2001 (2)
5/21/2002 (2)
3/5/2003 (2)
12/12/2003 (2)
12/9/2004 (3)
1/11/2006 (5),(6)
7/2/2007 (7)
7/2/2007 (8)
7/2/2007 (9)

5/21/2002 (2)
3/5/2003 (2)
12/12/2003 (2)
12/9/2004 (3)
1/11/2006 (6)
7/2/2007 (7)
7/2/2007 (8)
7/2/2007 (9)

11/20/2002 (2)
12/12/2003 (2)
12/9/2004 (3)
1/11/2006 (6)
7/2/2007 (7)
7/2/2007 (8)
7/2/2007 (9)

4/1/2001 (2)
5/21/2002 (2)
3/5/2003 (2)
12/9/2004 (3)
1/11/2006 (5)

2,446   
2,446   
25,000   
25,000   
18,750   
10,000   

8.69   

4/1/2011   
    16.00    5/21/2012   
    17.00   
3/5/2013   
    23.00   12/12/2013   
6,250    35.11    12/9/2014   

10,000

34.40

1/11/2016

2,500   
5,000

46,250   
92,500   

2,446   
7,500   
11,250   
15,000   

    16.00    5/21/2012   
    17.00   
3/5/2013   
    23.00   12/12/2013   
5,000    35.11    12/9/2014   

4,000   

74,000   

8,000   
8,500   
8,500   

148,000 
157,250 
157,250

6,250   
18,750   
15,000   

    14.90   11/20/2012   
    23.00   12/12/2013   
5,000    35.11    12/9/2014   

3,500   

64,750   

25,200   
5,800   
5,800   

466,200 
107,300 
107,300 

6,115   
4,892   
40,000   
18,750   
9,000   

5/21/2012

4/1/2011   

8.69   
16.00
3/5/2013   
    17.00   
    35.11    12/9/2014   
    34.40    1/11/2016   

- 188 -

                                   
   
 
   
 
  
 
   
 
     
    
   
 
   
 
   
 
   
 
 
 
   
 
 
  
 
 
   
 
  
 
   
 
 
 
 
    
 
 
 
 
 
 
 
 
 
  
 
 
  
  
  
  
 
 
   
 
   
 
   
 
 
  
  
  
 
 
   
 
   
 
   
 
 
  
  
  
 
 
   
 
   
 
   
 
 
  
  
 
   
 
 
  
  
 
   
 
 
  
  
 
   
 
   
  
  
  
 
   
 
     
    
   
 
   
 
   
  
  
  
 
   
 
     
    
   
 
   
 
   
  
   
 
  
 
   
 
     
    
   
 
   
 
   
 
   
 
 
  
  
 
   
 
     
    
   
 
   
 
   
  
  
  
 
   
 
     
    
   
 
   
 
   
  
  
  
 
   
 
     
    
   
 
   
 
   
  
  
  
 
   
 
     
    
   
 
   
 
   
  
   
 
  
 
   
 
     
    
   
 
   
 
   
 
   
 
 
  
  
 
 
   
 
   
 
   
 
 
  
  
  
 
 
   
 
   
 
   
 
 
  
  
 
   
 
   
  
  
 
   
 
 
  
  
 
   
 
 
  
  
  
 
   
 
     
    
   
 
   
 
   
  
  
  
 
   
 
     
    
   
 
   
 
   
  
  
  
 
   
 
     
    
   
 
   
 
   
  
   
 
  
 
   
 
     
    
   
 
   
 
   
 
   
 
 
  
  
 
   
 
   
 
   
 
   
 
 
  
  
  
 
 
   
 
   
 
   
 
 
  
  
  
 
 
   
 
   
 
   
 
 
  
  
  
 
 
   
 
   
 
   
 
 
  
  
  
 
   
 
 
  
  
 
   
  
  
  
 
   
 
     
    
   
 
   
 
   
  
  
  
 
   
 
     
    
   
 
   
 
   
  
  
  
 
   
 
     
    
   
 
   
 
   
  
   
 
  
 
   
 
     
    
   
 
   
 
   
 
   
 
 
  
  
 
 
   
 
   
 
   
 
 
  
  
  
 
 
   
 
   
 
   
 
 
  
  
  
 
 
   
 
   
 
   
 
 
  
  
  
 
   
 
   
 
   
 
 
  
  
  
 
   
 
     
    
   
 
   
 
 
  
  
  
 
   
 
     
    
   
 
   
 
   
  
  
  
 
   
 
     
    
   
 
   
 
   
  
  
 
   
 
   
  
   
 
  
 
   
 
     
    
   
 
   
 
   
 
   
 
 
  
  
 
 
   
 
   
 
   
 
 
  
  
  
 
 
   
 
   
 
   
 
 
  
  
  
 
   
 
   
 
   
 
 
  
  
  
 
   
 
     
    
   
 
   
 
 
  
  
  
 
   
 
     
    
   
 
   
 
   
  
  
  
 
   
 
     
    
   
 
   
 
   
  
  
  
 
   
 
     
    
   
 
   
 
   
  
   
 
  
 
   
 
     
    
   
 
   
 
   
 
   
 
 
  
  
 
   
 
   
 
   
 
   
 
 
  
  
 
   
 
   
  
  
  
 
 
   
 
   
 
   
 
 
  
  
  
 
 
   
 
   
 
   
 
 
  
  
  
 
 
   
 
   
 
   
 
 
(1)   Mr. Nissim ceased to be an executive officer in the year ended January 31, 2007. We are currently in arbitration with Mr. Nissim 

on certain compensation-related matters.

(2)   These options were fully vested at January 31, 2008.
(3)   The vesting schedule for this option grant was/is 25% on December 9, 2005, 25% on December 9, 2006, 25% on December 9, 

2007, and 25% on December 9, 2008.

(4)   The vesting schedule for this restricted stock grant was/is 50% on December 9, 2006, 25% on December 9, 2007, and 25% on 

December 9, 2008.

(5)   The vesting schedule for this option grant was/is 25% on January 11, 2007, 25% on January 11, 2008, 25% on January 11, 2009, 

and 25% on January 11, 2010.

(6)   The vesting schedule for this restricted stock grant was/is 50% on January 11, 2008, 25% on January 11, 2009, and 25% on 

January 11, 2010.

(7)   The vesting schedule for this RSU grant was/is 50% on March 15, 2008 and 50% on July 2, 2010, and as of January 31, 2008, 

this award was subject to the special vesting conditions described below.

(8)   The vesting schedule for this RSU grant was/is 33% on March 15, 2008, 33% on March 15, 2009, and 34% on July 2, 2010, and 

as of January 31, 2008, this award was subject to the special vesting conditions described below.

(9)   The vesting schedule for this RSU grant was/is 1/3 upon the stock option committee’s determination of our achievement of 

specified revenue targets (set by the stock option committee for the relevant performance period) for the period from August 1, 
2007 through January 31, 2008, 1/3 upon the determination of such achievement for the period from February 1, 2008 through 
January 31, 2009, and 1/3 upon the determination of such achievement for the period from February 1, 2009 through January 31, 
2010 (provided that, with respect to the period from February 1, 2009 through January 31, 2010, no such determination by the 
stock option committee shall be final until on or after July 2, 2010), and as of January 31, 2008, this award was subject to the 
special vesting conditions described below.

(10)  The vesting schedule for this RSU grant was/is 25% on August 14, 2007, 25% on August 14, 2008, 25% on August 14, 2009, 

and 25% on August 14, 2010, and as of January 31, 2008, this award was subject to the special vesting conditions described 
below.

(11)  The vesting schedule for this RSU grant was/is 30% on August 14, 2007, 30% on August 14, 2008, 30% on August 14, 2009, 
and 10% on July 2, 2010, and as of January 31, 2008, this award was subject to the special vesting conditions described below.

All of the equity awards granted to our executive officers in the year ended January 31, 2008 (including the special 2007 retention 
equity grants) were made subject to special “compliance” vesting conditions which override the regular time-vesting or performance-
vesting schedule of the awards. These compliance vesting conditions require us to be both current with our SEC filings and re-listed 
on NASDAQ or another nationally-recognized exchange for the awards to vest. If either of these compliance vesting conditions is not 
satisfied on the date the awards would otherwise vest, the portion of the award that would otherwise vest remains unvested until such 
time as all of the applicable compliance vesting conditions are satisfied. As described in the Compensation Discussion and Analysis 
above, the compensation and stock option committees subsequently authorized us to enter into amendments with each of the executive 
officers to remove the compliance vesting conditions, thereby permitting these awards to vest on their original schedule. As of the 
filing date of this report, we have finalized most of these amendments. For our U.S. executive officers, these amendments also 
provided for a delay in the delivery of the shares underlying these awards subject to limitations imposed by Section 409A of the 
Internal Revenue Code.  

- 189 -

  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
Option Exercises and Stock Vesting During the Year Ended January 31, 2008  

No stock options were exercised during the year ended January 31, 2008. The value of stock awards realized on vesting is calculated 
by multiplying the number of shares vesting by the closing price of our common stock on the vesting date. See the table entitled 
“Outstanding Equity Awards at January 31, 2008” above for the vesting schedule of outstanding awards.  

Name
Dan Bodner 
Douglas Robinson 
Elan Moriah 
Meir Sperling 
David Parcell 
Peter Fante 

Option Awards

Stock Awards

Number of Shares  
Acquired on
Exercise
(#)

Value Realized on
Exercise
($)

Number of Shares    
Acquired on Vesting   
(#)

Value Realized on
Vesting
($)

— 
— 
— 
— 
—   
— 

—
—
—
—
—   
—

42,075   
—   
7,500   
7,500   
4,000   
3,500   

739,426
—
138,575
138,575
77,200 
67,550

Option Exercises and Stock Vesting During the Year Ended January 31, 2007  

No stock options were exercised during the year ended January 31, 2007. The value of stock awards realized on vesting is calculated 
by multiplying the number of shares vesting by the closing price of our common stock on the vesting date. See the table entitled 
“Outstanding Equity Awards at January 31, 2008” above for the vesting schedule of outstanding awards.  

Name
Dan Bodner 
Douglas Robinson 
Elan Moriah 
Meir Sperling 
David Parcell 
Peter Fante 
Igal Nissim(1) 

Option Awards

Stock Awards

Number of Shares  
Acquired on
Exercise
(#)

Value Realized on
Exercise
($)

Number of Shares    
    Acquired on Vesting   

(#)

Value Realized on
Vesting
($)

— 
— 
— 
— 
— 
— 
—   

—
—
—
—
—
—
—   

31,475   
—   
5,000   
5,000   
—   
—   
9,200   

1,066,401
—
168,250
168,250
—
—
311,764 

(1)   Mr. Nissim ceased to be an executive officer in the year ended January 31, 2007.

Executive Officer Severance Benefits and Change in Control Provisions  

As of the filing date of this report, each of our executive officers other than Mr. Sperling is party to an employment agreement with us. 
The following is a summary of the severance and change in control provisions of these employment agreements as of the filing date of 
this report, with differences existing at January 31, 2008 noted under the “Provisions of Executive Officer Agreements Historically” 
caption. The following also summarizes benefits that our non-U.S. executive officers may become entitled to under local law or local 
company policy.  

- 190 -  

                                   
   
 
 
 
 
   
   
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
   
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Provisions of Executive Officer Agreements at Present Date  

Each of the employment agreements with our executive officers provides for an annual base salary and a performance-based bonus 
target.  

Severance Not in Connection with a Change in Control  

In the event of an involuntary termination of employment (a termination without cause or a resignation for good reason) not in 
connection with a change in control, the executive officers are, subject to their execution of a release and continued compliance with 
the restrictive covenants described below, entitled to severance consisting of base salary and, for our U.S. executive officers, 
reimbursement of health insurance premiums for 12 months (inclusive of any notice period required under the officer’s employment 
agreement), or 18 months in the case of Mr. Bodner. Mr. Bodner is also entitled to 60 days advance notice of any termination other 
than for cause, continuation of his professional advice allowance and access to his company-leased vehicle for 18 months in such 
instance.  

In addition, in the event of an involuntary termination, each executive officer other than Mr. Bodner and Mr. Robinson is entitled to a 
pro rated portion of his annual bonus for such year plus an amount equal to 100% of his average annual bonus measured over the last 
three years. Mr. Bodner’s agreement provides for a pro rated portion of his annual bonus for such year plus an amount equal to 150% 
of his target bonus. Mr. Robinson’s agreement provides for payment of 150% of his average annual bonus measured over the last three 
years, but no pro rated portion of his annual bonus for the year in question.  

Severance in Connection with a Change in Control  

In the event of a termination of employment in connection with a change in control, in lieu of the cash severance described above, 
each of the officers who has entered into a new or amended employment agreement with us beginning in 2009 is entitled to enhanced 
cash severance equal to the sum of 1.5 times base salary and target bonus, plus a pro-rated target bonus for the year of termination, or 
in the case of Mr. Bodner, 2.5 times the sum of base salary and target bonus, plus a pro-rated target bonus for the year of termination. 
We are currently in discussions regarding a formal employment agreement with Mr. Sperling and amended employment agreements 
with Mr. Robinson and Mr. Parcell, which we expect would include similar benefits.  

Equity  

Other than in the case of Mr. Bodner, no equity acceleration is provided in the case of an involuntary termination not in connection 
with a change in control. In the event of an involuntary termination of employment in connection with a change in control, each of the 
employment agreements provides for acceleration of all unvested equity awards. Mr. Robinson’s agreement provides for acceleration 
of his unvested equity awards in the event of a change in control whether or not his employment is terminated. Each of the new or 
amended employment agreements signed beginning in 2009 also provides that all of the officer’s outstanding equity awards will 
become fully vested if not assumed in connection with a change in control.  

- 191 -

                                   
   
Other Provisions  

Each of the employment agreements provides for customary restrictive covenants, with a covenant period ranging from 12 to 
24 months, including a non-compete, a non-solicitation of customers and employees, and an indefinite non-disclosure provision. Each 
agreement also contains a clawback provision which allows us to recoup from the officer, or cancel, a portion of the officer’s incentive 
compensation (including bonuses and equity awards) for a particular year if we are required to restate our financial statements for that 
year due to material noncompliance with any financial reporting requirement under the securities laws as a result of the officer’s 
misconduct. The clawback applies from and after the year in which the employment agreement was first signed to awards made during 
the term of the agreement. The amount to be recovered or forfeited is the amount by which the incentive compensation in the year in 
question exceeded the amount that would have been awarded had the financial statements originally been filed as restated. Each of our 
U.S. executive officers who has entered into a new or amended employment agreement with us beginning in 2009 is also entitled to a 
gross up for any excise taxes he may become subject to in connection with a change of control. The terms “cause”, “good reason”, and 
“change in control” are defined in the forms of employment agreements filed with this report.  

Provisions of Executive Officer Agreements Historically  

As of January 31, 2008, Messrs. Bodner and Sperling had not entered into employment agreements with us and therefore did not have 
any of the contractual benefits described in the preceding section. As of January 31, 2008 and the filing date of this report, 
Mr. Sperling is party to a customary offer letter with us which provides for 90 days advanced notice in the event of a termination of 
employment by either party. Mr. Sperling is also party to a letter agreement with us pursuant to which we have agreed to release the 
full amounts in his severance, retirement, and disability insurance funds in the event of a termination event.  

As noted above, Mr. Robinson’s current employment agreement does not, and did not as of January 31, 2008, provide for the 
enhanced cash severance and tax gross-up in the event of a termination in connection with a change in control described above.  

As of January 31, 2008, Messrs. Moriah, and Fante had not yet entered into the most recent amendments to their respective 
employment agreements and therefore were not entitled to the enhanced cash severance and tax gross-up in the event of a termination 
in connection with a change in control described above.  

As of January 31, 2008, Mr. Parcell had not yet entered into the first amendment to his employment agreement with us and therefore 
had more limited severance benefits which are described below.  

Prior to June 13, 2008, Mr. Parcell’s employment agreement provided that in the event of an involuntary termination of employment 
(a termination without cause), Mr. Parcell was entitled to six month’s paid notice or a payment in lieu of the same. The paid notice or 
payment in lieu is comprised of all of the same elements of compensation he would otherwise have received (or would have otherwise 
been paid on his behalf) during such period, including salary, pro rata annual bonus, previously-awarded but unpaid special bonuses, 
car allowance/fuel reimbursement allowance, retirement plan contributions, health benefits, and insurance premiums. Mr. Parcell’s 
original employment agreement made no provision for special payments or benefits in connection with a change in control. 
Mr. Parcell was also bound by customary restrictive covenants under his former employment agreement, including a 12-month non-
compete and non-solicitation of customers and employees, and an indefinite non-disclosure provision.  

- 192 -

                                   
   
In December 2006, we completed the transition of the Chief Financial Officer role from Igal Nissim to Douglas Robinson, at which 
time Mr. Nissim ceased to be an executive officer. Mr. Nissim did not have an employment agreement with us during the period in 
which he served as an executive officer.  

Benefits Under Local Law or Local Company Policy  

As discussed under “- Narrative to ‘All Other Compensation’ Table” above, Mr. Sperling is entitled to severance pay equal to one 
month’s salary for each year of employment upon termination without cause (as defined in the Israel Severance Pay Law) under Israeli 
law applicable to all Israeli employees. We make payments into a severance fund to secure this severance obligation during the course 
of Mr. Sperling’s employment and, unless there is a shortfall as described below, we are not responsible for any payments at the time 
of a qualifying termination. As a result, these amounts are included in the table entitled “Summary Compensation Table” above, but 
not in the table entitled “Potential Payments Upon Termination or Change in Control” below. However, the table entitled “Potential 
Payments Upon Termination or Change in Control” does include any additional amount of severance we are responsible for in excess 
of the balance in the severance fund at the time of a qualifying termination (in the event there is a shortfall) based on the legally-
mandated formula described above.  

In addition to any severance fund shortfall, Mr. Sperling is also entitled to a minimum notice period under Israeli law in the event of 
an involuntary termination and to 90 days advanced notice of termination under his offer letter. Local company notice guidelines for 
our Israeli employees subsume this legal notice requirement and, in Mr. Sperling’s case, exceed the requirements of his offer letter. 
Assuming application of these local company guidelines, employees are entitled to between two weeks and three and one-half months 
of pay depending on the circumstances of the termination and the employee’s tenure. In Mr. Sperling’s case, assuming application of 
the guidelines at January 31, 2008, he would have been entitled to three and one-half months of notice, during which he would receive 
continued salary and all benefits.  

Employees in the United Kingdom are entitled to severance payments under local U.K. company policy in the event of an involuntary 
termination in which the employee is made redundant (meaning that the termination resulted from us closing or downsizing our U.K. 
operations or a particular function). Under this policy, U.K. employees receive between two and three weeks of pay for each year of 
service depending on the employee’s age, with partial service years of six months or more being rounded up. Assuming the 
application of this local company policy at January 31, 2008, Mr. Parcell would have been entitled to three weeks of pay for each year 
of service in addition to the benefits provided under his employment agreement. The payment is comprised of salary, pro rata bonus, 
and car allowance, but no other benefits.  

- 193 -

                                   
   
Because payments under the foregoing Israeli and U.K. company guidelines or policies do not arise until a qualifying termination 
event, these payments are included in the table entitled “Potential Payments Upon Termination or Change in Control” below, but not 
in the table entitled “Summary Compensation Table” above.  

Potential Payments Upon Termination or Change in Control  

The table below outlines the potential payments and benefits that would have become payable by us to our named executive officers in 
the event of an involuntary termination and/or a change in control, assuming that the relevant event occurred on January 31, 2008. In 
reviewing the table, please note the following:  

•

•

•

•

  The table does not include amounts that would be payable by third parties where we have no continuing liability, such as 
amounts payable under private insurance policies, government insurance such as social security or national insurance, or 
401(k) or similar defined contribution retirement plans. As a result, the table does not reflect amounts payable to 
Mr. Sperling or Mr. Parcell under the applicable local company retirement plan or retirement fund, for which we have no 
liability at the time of payment.

  Except as noted in the following bullet, the table does not include payments or benefits that are available generally to all 
salaried employees in the country in which the executive officer is employed and do not discriminate in scope, terms, or 
operation in favor of our executive officers or directors, such as short-term disability payments or payment for accrued but 
unused vacation.

  The table includes all severance or notice payments for which we are financially responsible, even if such payments are 

available generally to all salaried employees in the country in which the executive officer is employed and do not 
discriminate in scope, terms, or operation in favor of our executive officers or directors.

  With respect to Mr. Sperling’s severance fund, the table includes the difference between the amount that would have been 
owed to Mr. Sperling under applicable Israeli labor law in the event of an involuntary termination and the amount in his 
severance fund at January 31, 2008.

- 194 -

                                   
   
 
 
 
 
•

•

•

•

  As noted in the previous section, as of January 31, 2008, Messrs. Bodner and Sperling had not entered into employment 

agreements with us, however, Mr. Sperling (but not Mr. Bodner) is included in the table below because he was entitled to 
certain statutory severance benefits and advanced notice payments, as described below.

  The information for Messrs. Robinson, Moriah, Parcell, and Fante included in the table below reflects their entitlements as 
of January 31, 2008 and therefore excludes amounts attributable to any recent amendments to their employment agreements 
(signed after January 31, 2008) providing for enhanced cash severance and other benefits in the event of a termination in 
connection with a change in control.

  The value of equity awards in the table below is based on the closing price of our common stock on January 31, 2008, 

which was $18.50.

  All amounts are calculated on a pre-tax basis.

- 195 -

                                   
   
 
 
 
 
Name of Executive Officer and
Triggering Event
Douglas Robinson 
Death 
Disability 
Resignation for Good Reason/Involuntary Termination 

without Cause 

Resignation for Good Reason/Involuntary Termination 

without Cause in Connection with CIC 

CIC Only (continued employment) 

Elan Moriah 
Death 
Disability 
Resignation for Good Reason/Involuntary Termination 

without Cause 

Resignation for Good Reason/Involuntary Termination 

without Cause in Connection with CIC 

CIC Only (continued employment) 

Meir Sperling 
Death 
Disability 
Resignation for Good Reason/Involuntary Termination 

without Cause 

Resignation for Good Reason/Involuntary Termination 

without Cause in Connection with CIC 

CIC Only (continued employment) 

David Parcell 
Death 
Disability 
Resignation for Good Reason/Involuntary Termination 

without Cause 

Resignation for Good Reason/Involuntary Termination 

without Cause in Connection with CIC 

CIC Only (continued employment) 

Peter Fante 
Death 
Disability 
Resignation for Good Reason/Involuntary Termination 

without Cause 

Resignation for Good Reason/Involuntary Termination 

without Cause in Connection with CIC 

CIC Only (continued employment) 

Salary

    Pro Rata     Additional   Equity

    (present Insurance    Other    

  Continuation(1)    Bonus(2)     Bonus(3)

   Awards(4)     Coverage value)(5)     Benefits(6)    Total

($)

($)

($)

($)

($)

($)

($)

  Accelerated   

Cont. Health

    Cont.

—      204,000     
170,000      204,000     

—   
—   

340,000     

—     

334,833   

—     
—     

—     

29,918     
14,959     

—      233,918 
—      388,959 

29,918     

—      704,751 

340,000

—     

—
—     

334,833

1,369,000

—    1,369,000     

29,918     
—     

— 2,073,751
—      1,369,000 

—      182,900     
170,000      182,900     

—   
—   

340,000      182,900     

177,310   

—     
—     

—     

29,918     
14,959     

—      212,818 
—      367,859 

29,918     

—      730,128 

340,000      182,900     
—     

—     

177,310    1,078,550     
—     

—   

29,918     
—     

—      1,808,678 
— 
—     

—     
—     

114,615     

114,615     
—     

—     
—     

—     
—     

—     

—     
—     

—     
—     

—   
—   

—   

—   
—   

—   
—   

350,649      123,861     

73,313   

350,649      123,861     
—     

—     

73,313   
—   

—      104,500     
146,250      104,500     

—   
—   

292,500      104,500     

133,567   

—     
—     

—     

—     
—     

—     
—     

—     

—     
—     

—     
—     

—     

—     
—     

—     
—     

— 
— 

15     

28,400      143,030 

15     
—     

28,400      143,030 
— 

—     

—     
—     

—     
—     

— 
— 

3,334     

38,845      590,002 

3,334     
—     

38,845      590,002 
— 

—     

29,918     
14,959     

—      134,418 
—      265,709 

29,918     

—      560,485 

292,500      104,500     
—     

—     

133,567   
—   

745,550     
—     

29,918     
—     

—      1,306,035 
— 
—     

- 196 -

                                   
   
 
   
 
       
       
     
     
 
       
       
 
 
   
 
       
       
   
 
 
 
 
 
 
 
   
   
  
   
   
   
 
   
      
      
    
      
      
      
  
   
   
   
   
   
  
   
 
       
       
     
     
 
       
       
 
   
      
      
    
      
      
      
  
   
   
   
   
   
  
   
 
       
       
     
     
 
       
       
 
   
      
   
   
   
   
   
  
   
 
       
       
     
     
 
       
       
 
   
      
      
    
      
      
      
  
   
   
   
   
   
  
   
 
       
       
     
     
 
       
       
 
   
      
      
    
      
      
      
  
   
   
   
   
   
(1)

  For Mr. Parcell, includes six months of base salary during his contractual notice period plus an additional 21 weeks of salary 

(assuming a termination event on January 31, 2008) assuming the application of local company redundancy policy, costing an 
aggregate of £176,250, or $350,649 as indicated in the table above, based on the January 31, 2008 exchange rate of £1= $1.9895. 
For Mr. Sperling, includes the difference between the amount that would have been owed to Mr. Sperling under applicable 
Israeli labor law in the event of an involuntary termination at January 31, 2008 and the amount in his severance fund on such 
date, or NIS 85,521 ($23,647 based on the January 31, 2008 exchange rate of NIS 1 = $0.2765) plus three and one-half month’s 
base salary during his notice period assuming the application of local company notice guidelines equaling NIS 329,000 ($90,969 
based on the January 31, 2008 exchange rate of NIS 1 = $0.2765).

(2)

  For Mr. Parcell, includes six-month’s worth (or 50%) of the average annual bonus paid or payable to him over the course of the 

three years ended January 31, 2008 as part of his six month contractual notice period plus an additional 21 week’s worth 
(assuming a termination event on January 31, 2008) of his three-year average annual bonus assuming the application of local 
company redundancy policy, costing an aggregate of £62,257, or $123,861 as indicated in the table above, based on the 
January 31, 2008 exchange rate of £1= $1.9895.

(3)

(4)

(5)

(6)

  For Mr. Parcell, represents the second half of his 2007 cash retention bonus equaling £36,850 ($73,313 based on the January 31, 
2008 exchange rate of £1= $1.9895), which would have been payable within his six month notice period assuming a termination 
on January 31, 2008.

  For equity awards other than stock options, value is calculated as the closing price of our common stock on January 31, 2008 
($18.50) times the number of shares accelerating. For stock options, value is calculated as the difference between the closing 
price of our common stock on January 31, 2008 and the option exercise price per share times the number of stock options 
accelerating.

  For executive officers other than Messrs. Parcell and Sperling, amounts shown represent the actual cost of the contractually-
agreed number of months of COBRA payments. As of January 31, 2008, neither Mr. Parcell nor Mr. Sperling was entitled to 
company-paid or reimbursed health insurance following a termination event, however, Mr. Parcell was entitled to continued 
health benefits during his six-month notice period costing £1,676, or $3,334 as indicated in the table above, based on the 
January 31, 2008 exchange rate of £1= $1.9895 and Mr. Sperling was entitled to continued health benefits during his notice 
period assuming the application of local company notice guidelines costing NIS 53, or $15 as indicated in the table above, based 
on the January 31, 2008 exchange rate of NIS 1 = $0.2765.

  For Mr. Parcell, includes six months of continued retirement plan contributions, car allowance/fuel reimbursement allowance, 
and insurance premiums during his contractual notice period costing £5,640 ($11,221), £7,431 ($14,784), and £1,286 ($2,559), 
respectively, plus an additional 21 weeks of car allowance assuming the application of local company redundancy policy, costing 
£5,168 ($10,282), for a total of £19,525 ($38,845), in each case, based on the January 31, 2008 exchange rate of £1= $1.9895. 
For Mr. Sperling, assuming the application of local company notice guidelines, includes three and one-half months of continued 
contributions to his retirement fund of NIS 16,416 ($4,539), to his severance fund of NIS 27,441 ($7,587), to his study fund of 
NIS 25,891 ($7,159), disability insurance premiums of NIS 8,247 ($2,280), a statutory recreation payment of NIS 649 ($180), 
and use of a company car plus a fuel reimbursement allowance costing NIS 24,068 ($6,655) for the period, for a total of NIS 
102,712 ($28,400), in each case, based on the January 31, 2008 exchange rate of NIS 1 = $0.2765.

Subsequent to January 31, 2008 (between October 2009 and the filing date of this report), Messrs. Bodner, Moriah, and Fante entered 
into a new or amended employment agreements with us which materially augmented or altered their severance and/or change in 
control benefits. The terms of these new or amended agreements are described in greater detail under “- Executive Officer Severance 
Benefits and Change in Control Provisions” above.  

- 197 -

                                   
   
 
 
 
 
 
 
 
 
Historic Compensation Information for the Year Ended January 31, 2006  

The following table presents summary information regarding the compensation paid to or earned by our executive officers for services 
rendered during the year ended January 31, 2006:  

Summary Compensation Table  

Name and
Principal
Position

  Year Ended  
  January 31,  

Salary
($)(1)

Bonus Compensation
($)(2)

($)(3)

Awards
($)

   Other Annual    Restricted Stock 

Securities
Underlying  
  Options/SARs

(#)

Annual Compensation

Long-Term Compensation

Dan Bodner, 
President and Chief Executive 
Officer 

Igal Nissim, 
Former Chief Financial Officer 

2006   $440,000 $316,923 $

37,182

$

1,331,280(4) 

88,000

2006   $207,324 $158,461 $

44,945

$

275,200(5) 

18,000

(1)   Includes salary and payments in lieu of earned vacation. For Mr. Nissim, represents NIS 936,000 ($207,324 based on the average 

exchange rate from February 1, 2005 through January 31, 2006 of NIS 1=$0.2215).

(2)   Includes bonuses accrued for services performed in the year indicated regardless of the year of payment. For Mr. Nissim, 

represents NIS 717,100 ($158,461 based on the spot rate on the payment date of NIS 1=$0.2210).

(3)   Includes company car, 401(k) partial match, life insurance, legal, tax, and financial advisement fees, and, for Mr. Nissim, 

contribution to a managers’ insurance fund and other customary Israeli savings funds.

(4)   On January 11, 2006, Mr. Bodner was granted 38,700 restricted shares of our common stock. These shares of restricted stock 
vest 50% on January 11, 2008, 25% on January 11, 2009 and 25% on January 11, 2010. If dividends are paid by Verint, 
Mr. Bodner is entitled to receive such dividends whether or not the shares of restricted stock are vested. The value of these 
holdings on the January 11, 2006 grant date was $1,331,280 based on a closing price per share of $34.40 on such date. The 
aggregate value of all unvested restricted stock held by Mr. Bodner as of January 31, 2006 was $3,684,813 based on a closing 
price per share of $36.25 on such date.

(5)   On January 11, 2006, Mr. Nissim was granted 8,000 restricted shares of our common stock. These shares of restricted stock vest 
50% on January 11, 2008, 25% on January 11, 2009 and 25% on January 11, 2010. If dividends are paid by Verint, Mr. Nissim is 
entitled to receive such dividends whether or not the shares of restricted stock are vested. The value of these holdings on the 
January 11, 2006 grant date was $275,200 based on a closing price per share of $34.40 on such date. The aggregate value of all 
unvested restricted stock held by Mr. Nissim as of January 31, 2006 was $957,000 based on a closing price per share of $36.25 
on such date.

- 198 -

                                   
   
 
 
  
   
 
 
 
 
 
 
 
 
 
 
  
   
      
 
 
 
 
 
 
 
   
  
   
      
    
 
  
 
 
 
 
 
 
 
  
 
  
   
 
 
 
 
  
   
 
 
 
 
 
 
 
 
 
The following table sets forth information concerning options granted during the year ended January 31, 2006 under our employee 
stock option plans to the executive officers identified in the previous table:  

Option Grant Table  

Individual Grants

   Percent of

Number    Total Options
of Shares   Granted to
Subject    Employees in
to Option  

Period(1)

Exercise
Price per
Share

   Potential Realized Value at
   Assumed Annual Rates of  

Stock Price Appreciation
for Option Term

Expiration Date  

5%  

10%

88,000    

43.35% $

34.40

January 11, 2016   $ 1,903,790 

$ 4,824,577

18,000    

8.87% $

34.40

January 11, 2016   $ 389,412 

$ 986,845

Name

Dan Bodner 

Igal Nissim 

(1)   In the year ended January 31, 2006, excluding grants to non-employee directors, we granted a total of only 191,000 options to a 

total of 15 employees, including Mr. Bodner and Mr. Nissim.

The options have a term of ten years and become exercisable and vest in equal annual increments over a period of four years from the 
date of stock option committee approval of the grant. The exercise price of the options is equal to the fair market value of the 
underlying shares on the date of stock option committee approval of the grant.  

The following table sets forth, as to each executive officer identified in the previous table, (i) the number of options exercised during 
the year ended January 31, 2006 and the value realized upon such exercises, net of the associated exercise price and (ii) the number of 
unexercised options held at January 31, 2006, both exercisable and subject to future vesting as of such date, and the value of such 
options based on the closing price of the underlying shares on NASDAQ at that date, net of the associated exercise price:  

- 199 -

                                   
   
 
      
  
   
 
 
      
 
 
   
      
 
 
   
  
 
 
 
      
  
  
 
  
   
 
 
  
   
 
 
  
   
 
 
  
   
 
  
      
  
   
 
  
      
  
   
 
 
 
 
Option Exercises and Year-End Value Table  

Aggregate Option Exercises in the Year Ended January 31, 2006 and Value of Unexercised Options at January 31, 2006  

Shares
  Acquired on   
Exercise    

Value
Realized
($)

Number of Securities
Underlying Unexercised
    Options at January 31, 2006    

  Value of Unexercised In the

Money Options at
January 31, 2006 (1)

Exercisable

Unexercisable   Exercisable     Unexercisable

Dan Bodner 

Igal Nissim 

48,864   

1,119,982

38,600

223,235   $ 269,250.00    $ 1,584,508.75

—   

—   

34,811   

59,196    $ 610,204.24    $

489,206.50 

(1)   Calculated on the basis of the closing price of our common stock as reported on NASDAQ on January 31, 2006 of $36.25 per 

share minus the exercise price.

Director Compensation for the Years Ended January 31, 2008 and January 31, 2007  

During the course of our extended filing delay period, we have experienced significant changes in the composition of our board of 
directors. However, with the exception of the resignations of David Ledwell and Igal Nissim, since the beginning of this period, all 
additions to and resignations from the board of directors have consisted of changes by Comverse to its board of directors designees.  

The following table summarizes the changes to the composition of our board of directors since March 2006:  

Date

  Change in Board Composition

April 28, 2006  

Resignations of Messrs. Alexander, Kreinberg, and Sorin

December 11, 2006  

Resignation of Mr. Nissim

June 29, 2007  

Resignation of Mr. P. Robinson

July 26, 2007  

  Appointment of Mr. Dahan

September 11, 2007  

  Appointments of Ms. Shah and Ms. Wright

January 31, 2008  

Resignation of Mr. Ledwell

March 24, 2008  

  Appointment of Mr. Bunyan

November 24, 2008  

Resignation of Mr. Aronovitz; appointment of Mr. Spirtos

June 12, 2009  

Resignation of Mr. Spirtos; appointment of Mr. Swad

- 200 -

                                   
   
 
 
   
   
   
 
   
   
 
 
   
 
 
 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
  
 
 
  
 
 
 
  
 
 
  
 
 
 
  
 
 
 
The following table summarizes the cash and equity compensation earned by each member of the board of directors during the years 
ended January 31, 2008 and January 31, 2007 for service as a director.  

Name
Alexander, Kobi(1),(9) 

Aronovitz, Avi(2), (9) 

Baker, Paul(9) 

Bodner, Dan 

Dahan, Andre(9) 

DeMarines, Victor 

Kreinberg, David(1) 

Ledwell, David(3) 

Minihan, Kenneth 

Myers, Larry 

Nissim, Igal(4) 

Robinson, Paul(5), (9) 

Safir, Howard 

Shah, Shefali(9) 

Sorin, William(1), (9) 

Wright, Lauren(9) 

Year Ended
January 31,
2007

2008
2007   

2008
2007

2008
2007

2008

2008
2007

2007

2008
2007

2008
2007

2008   
2007

2007

2008
2007

2008
2007

2008

2007

2008

Fees Earned or   
Paid in Cash
($)(6)

Stock
Awards
($)(7)

Option
Awards
($)(7)

Total
($)

—

—
—   

—
—

—
—

—

178,375
97,616

—

—
—

123,500
80,768

194,500   
92,517

—

—
—

—  

—  
— 

—  
—  

—  
—  

—  

256,577(8) 
—  

—  

102,727(8) 
—  

256,577(8) 
—  

256,577(8) 
—  

—  

—  
—  

140,000
76,321

256,577(8) 
—  

—

—

—

—  

—  

—  

—   

—

—   
54,532   

9,837   
65,970   

—   
—   

—   
47,419   

39   

—   
—   

—   
47,419   

—   
65,346   

—
54,532 

9,837
65,970

—
—

—

434,952
145,035

39

102,727
—

380,077
128,187

451,077 
157,863

—   

—

9,837   
65,970   

—   
47,419   

9,837
65,970

396,577
123,740

—   

—

11,271   

11,271

—   

—

(1)   Resigned from the board of directors on April 28, 2006.
(2)   Resigned from the board of directors on November 24, 2008.

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(3)   Resigned from the board of directors on January 31, 2008.
(4)   Resigned from the board of directors on December 11, 2006.
(5)   Resigned from the board of directors on June 29, 2007.
(6)   Represents amount earned for board of directors service during the year indicated regardless of the year of payment.
(7)   Reflects the dollar amount recognized for financial statement reporting purposes for years ended January 31, 2008 and 2007 in 
accordance with SFAS No. 123(R). No new equity awards of any kind were made to our directors during the year ended 
January 31, 2007.

(8)   On July 2, 2007, each of Messrs. DeMarines, Minihan, Myers, and Safir received (i) an award of 5,000 shares of restricted stock 
in respect of board of directors service for the year ended January 31, 2008, vesting quarterly over 12 months and (ii) a fully-
vested award of 5,000 shares of restricted stock in respect of board of directors service during the previous year (the year ended 
January 31, 2007). On July 2, 2007, Mr. Ledwell also received an award of 5,000 shares of restricted stock in respect of board of 
directors service for the year ended January 31, 2008, vesting quarterly over 12 months. These were the only equity awards made 
to our directors (for service as directors) in the year ended January 31, 2008. The fair value on the date of board of directors 
approval of each of these awards was $153,850 ($307,700 for the combination of the two awards received by 
Messrs. DeMarines, Minihan, Myers, and Safir) based on a closing price of our common stock of $30.77 on July 2, 2007.

(9)   Comverse-designated director.

- 202 -

                                   
   
 
 
 
 
 
 
 
 
 
 
The following table summarizes the aggregate number of unvested stock options and unvested shares of restricted stock held by each 
member of our board of directors (granted for service as a director) as of the end of the year ended January 31, 2008 and the year 
ended January 31, 2007, respectively.  

Name
Alexander, Kobi 
Aronovitz, Avi 

Baker, Paul 

Bodner, Dan 

Dahan, Andre 
DeMarines, Victor 

Kreinberg, David 
Ledwell, David 

Minihan, Kenneth 

Myers, Larry 

Nissim, Igal 
Robinson, Paul 

Safir, Howard 

Shah, Shefali 
Sorin, William 
Wright, Lauren 

Year Ended
January 31,
2007
2008
2007   
2008
2007
2008
2007
2008
2008
2007   
2007
2008
2007
2008
2007
2008
2007   
2007
2008
2007
2008
2007
2008
2007   
2008

Unvested    
Options
(#)

Unvested
Stock Awards

(#)

—   
—   
—   
—   
750   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
750   
—   
—   
—   
—   
—   

—
—
— 
—
—
—
—
—
2,500
— 
—
3,500
2,000
2,500
—
2,500
— 
—
—
—
2,500
—
—
— 
—

We do not presently have any stock ownership guidelines in place for our directors, however, our insider trading policy prohibits all 
personnel (including directors) from short selling in our securities, from short-term trades in our securities (open market purchase and 
sale within three months), and from trading options in our securities. Due to our extended filing delay, other than limited dispositions 
to the company to cover tax liabilities in connection with vestings, none of our present directors has been able to sell any of our 
securities, including shares underlying equity awards, since January 2006.  

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Non-Independent Directors  

Our non-independent directors, including Comverse designees and employee directors, do not currently receive any cash 
compensation for serving on the board of directors or any committee of the board of directors. As indicated on the table above, these 
directors may receive grants of stock options or restricted stock for their service on the board of directors, in the discretion of the 
board of directors. None of the Comverse designated directors received an equity grant in the year ended January 31, 2007 or the year 
ended January 31, 2008, however, in some cases, we continued to accrue expense from previous option grants during these periods. In 
the year ended January 31, 2006, Messrs. Aronovitz, Baker, Robinson, and Sorin each received options to purchase 3,000 shares of 
common stock, vesting quarterly over 12 months. In the year ended January 31, 2008, Mr. Ledwell received a grant of 5,000 shares of 
restricted stock, vesting quarterly over 12 months, in respect of his service on the board of directors. Mr. Ledwell had not previously 
been separately compensated for his service on the board of directors. Messrs. Bodner and Nissim have not been separately 
compensated for their service on the board of directors.  

All directors (whether or not independent) are eligible to be reimbursed for their out-of-pocket expenses in attending meetings of the 
board of directors or board of directors committees.  

Independent Directors  

The board of directors is responsible for establishing independent director compensation arrangements based on recommendations 
from the compensation committee. These compensation arrangements are designed to provide competitive compensation necessary to 
attract and retain high quality independent directors. The compensation committee annually reviews the independent director 
compensation arrangements based on market studies and trends and from time to time engages its independent compensation 
consultant to prepare a customized peer group analysis. In recent years, the compensation committee and the board of directors have 
also placed special focus on the work load associated with our internal investigation and restatement in establishing independent 
director compensation arrangements.  

Our independent directors receive both an annual cash retainer (paid quarterly) as well as per meeting fees for attendance of meetings 
of the board of directors and board of directors committees. Independent directors also receive an annual equity grant. As a result of 
the increased work load and time commitment associated with serving as a director during our extended filing delay period, in recent 
years, we have also introduced an annual fee for an independent director’s service as the board of directors or a committee chair, a 
special quarterly cash retainer (for the duration of our extended filing delay period), and a per diem fee for work done outside of board 
of directors and committee meetings.  

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The following table summarizes the compensation package for our independent directors from the year ended January 31, 2006 
through January 31, 2008.  

Component of
Compensation
Annual retainer ( per annum) 
Board meeting fee 
Committee meeting fee 
Annual equity grant 

Special quarterly retainer (per quarter)
Chairmanship fee (per annum) 

Per diem fee (for work outside meetings)  

Period
(Through January 31, 2008)

Year ended
January 31, 2006

From and after
August 1, 2006

From and after
November 1, 2007

$
$
$

15,000 $
1,000  $
500 $

30,000  $
1,500  $
750  $

50,000
1,500 
750

6,000 options (vesting 
quarterly over 12 months)

—
—

—

5,000 shares of restricted 
stock (vesting quarterly 
over 12 months)
—
—

5,000 shares of restricted stock 
(vesting annually for 
12 months of service)
$10,000

Board
$
  $
Audit
    Compensation $
    Stock Option $
$
    Governance
$2,500

25,000
20,000 
10,000
5,000
7,500

—

Because the chairman of our board of directors is not presently an independent director, the Board chairmanship fee referred to in the 
table above is not currently being paid.  

On March 19, 2009, the special quarterly retainer for Mr. Myers, Chairman of the Audit Committee, was increased to $20,000 per 
quarter for the duration of our extended filing delay period in recognition of his special role and added responsibilities in overseeing 
the completion of our restatement and audits.  

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Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters  

Security Ownership of Certain Beneficial Owners and Management  

The following table sets forth certain information regarding the beneficial ownership of our common stock as of February 28, 2010 
(the “Reference Date”) by:  

•

•

•

  each person (or group within the meaning of Section 13(d)(3) of the Exchange Act) known by us to own beneficially 5% or 

more of our common stock;

  each of our directors and named executive officers; and

  all our directors and named executive officers as a group.

As used in this table, “beneficial ownership” means the sole or shared power to vote or direct the voting or to dispose or direct the 
disposition of any equity security. A person is deemed to be the beneficial owner of securities that he or she has the right to acquire 
within 60 days from the Reference Date through the exercise of any option, warrant or right. Shares of our common stock subject to 
options, warrants or rights which are currently exercisable or exercisable within 60 days (assuming the suspension of option exercises 
referred to in “Executive Compensation” under Item 11 is released) are deemed outstanding for computing the ownership percentage 
of the person holding such options, warrants or rights, but are not deemed outstanding for computing the ownership percentage of any 
other person. The amounts and percentages are based upon 32,529,594 shares of common stock outstanding as of the Reference Date 
and exclude 9,978,682 shares of common stock issuable to Comverse upon conversion of shares of preferred stock (if converted on the 
Reference Date).  

- 206 -

                                   
   
 
 
 
Number of Shares 
Name of Beneficial Owner

Principal Stockholders: 
Comverse Technology, Inc. 
909 Third Avenue  
New York, NY 10022 

Comverse Technology, Inc. 
909 Third Avenue 
New York, NY 10022 

Cadian Capital Management, LLC(4)  
461 Fifth Avenue 24th Floor 
New York, NY 10017 

Platinum Partners (5) 
152 West 57th Street 54th Floor 
New York, NY 10019 

Class

Beneficially Owned(1) 

Percentage of 
Total Shares 
Outstanding

Common

18,589,023(2)  

57.1%

Series A Preferred  

9,978,682 

100%(3)

Common

2,302,525 

Common

1,718,300 

Directors and Executive Officers: 
Dan Bodner 
Douglas E. Robinson 
Peter Fante 
Elan Moriah 
David Parcell 
Meir Sperling 
Paul D. Baker 
John Bunyan 
Andre Dahan 
Victor A. DeMarines 
Kenneth A. Minihan 
Larry Myers 
Howard Safir 
Shefali Shah 
Lauren Wright 
Stephen M. Swad 
All executive officers and directors as a group (sixteen 
persons) 

Common
Common
Common
Common
Common
Common
Common
Common
Common
Common
Common
Common
Common
Common
Common
Common

524,517(6)  
82,911(7)  
101,229(8)  
170,000(9)  
58,165(10) 
177,827(11) 
10,723(12) 
0(13) 
0(14) 
31,000(15) 
32,000(16) 
20,000(17) 
37,000(18) 
0(19) 
0(20) 
0(21) 

1,245,372 

The table above does not include Igal Nissim who ceased serving as an executive officer during the year ended January 31, 2007. 
According to Mr. Nissim’s last Form 4 dated January 12, 2006, he owned 34,800 shares of our common stock and options to purchase 
18,000 shares of our common stock.  

  Less than 1%

*
(1)   Unless otherwise indicated and except pursuant to applicable community property laws, to our knowledge, each person or entity 
listed in the table above has sole voting and investment power with respect to all shares listed as owned by such person or entity.

- 207 -

7.1%

5.3%

1.6%
*
*
* 
*
*
*
*
*
*
* 
*
*
*
*
*

3.7%

                                   
   
 
 
  
  
   
 
 
  
 
 
 
 
 
 
 
  
  
   
 
 
  
 
 
  
 
 
  
 
 
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
(2)   As the preferred stock is not currently convertible, assumes that the 9,978,682 shares currently underlying the preferred stock (if 
converted 60 days after the Reference Date) are not issued. If the preferred stock were converted to common stock 60 days after 
the Reference Date, then the percentage of beneficial ownership of Comverse would equal 67.2%. Please see “Market for 
Registrant’s Common Equity, Related Stockholder Matters, and Issuer Purchases of Equity Securities — Recent Sales of 
Unregistered Securities” under Item 5 and “Certain Relationships and Related Transactions, and Director Independence — 
Preferred Stock Financing” under Item 13 for a discussion of the conversion rights of the preferred stock.

(3)   Comverse is the sole holder of our preferred stock. See “Certain Relationships and Related Transactions, and Director 

Independence — Preferred Stock Financing” under Item 13 for details on the rights of the preferred stock.

(4)   As reported in the Schedule 13G filed with the SEC on January 15, 2010 by Cadian Capital Management, LLC (“CCM”) on 
behalf of itself and Eric Bannasch, CCM and Eric Bannasch have shared voting and dispositive power over all the shares.
(5)   As reported in the Schedule 13G/A filed with the SEC on February 11, 2010 by Platinum Partners Value Arbitrage Fund LP 

(“PPVAF”), Platinum Partners Legacy Feeder Ltd (“PPLF”) and Platinum Partners Liquid Opportunity Fund L.P. (“PPLOF”) 
(collectively, “Platinum Partners”), Platinum Partners expressly affirms their membership of a group and each has sole voting 
and dispositive power over the following shares: PPVAF — 401,153 shares; PPLF — 1,212,140 shares; and PPLOF — 105,007 
shares.

(6)   Includes options to purchase 261,835 shares of common stock, which are currently exercisable. Includes 103,474 shares of 

restricted stock, which are fully vested. Also includes 159,208 restricted stock units, of which 115,458 are fully vested and of 
which 43,750 will vest within 60 days after the Reference Date but are currently subject to forfeiture. Mr. Bodner beneficially 
owns options to purchase 4,781 shares of Comverse common stock exercisable within 60 days after the Reference Date.

(7)   Consists of 82,911 restricted stock units, of which 64,114 are fully vested and of which 18,797 will vest within 60 days after the 

Reference Date but are currently subject to forfeiture.

(8)   Includes options to purchase 45,000 shares of common stock which are currently exercisable. Includes 6,235 shares of restricted 
stock, which are fully vested. Also includes 49,994 restricted stock units, of which 33,286 are fully vested and of which 16,708 
will vest within 60 days after the Reference Date but are currently subject to forfeiture.

(9)   Includes options to purchase 91,088 shares of common stock, which are fully vested. Includes 16,718 shares of restricted stock, 

which are fully vested. Also includes 62,194 restricted stock units, of which 43,397 are fully vested and of which 18,797 will 
vest within 60 days after the Reference Date but are currently subject to forfeiture.

(10)  Includes options to purchase 41,196 shares of common stock which are currently exercisable. Includes 6,944 shares of restricted 
stock, which are fully vested. Also includes 10,025 restricted stock units that will vest within 60 days of the Reference Date but 
are currently subject to forfeiture. Excludes 34,777 restricted stock units that will vest immediately upon the earlier of 
finalization of an amendment to Mr. Parcell’s equity award agreements or satisfaction of certain compliance conditions as 
discussed in Item 11.

(11)  Includes options to purchase 99,892 shares of common stock, which are currently exercisable. Includes 20,000 shares of 

restricted stock, which are fully vested. Also includes 57,935 restricted stock units, of which 41,227 are fully vested and of 
which 16,708 will vest within 60 days after the Reference Date but are currently subject to forfeiture.

(12)  Includes options to purchase 10,223 shares of common stock which are currently exercisable and 500 shares of common stock 

held following the exercise of stock options. Mr. Baker beneficially owns 12,000 shares of Comverse common stock deliverable 
in settlement of vested deferred stock unit awards on the first date within calendar 2010 on which such shares are the subject of 
an effective registration statement on Form S-8 and no resale restrictions apply. Mr. Baker also beneficially owns options to 
purchase 81,250 shares of Comverse common stock exercisable within 60 days after the Reference Date. Mr. Baker is a senior 
executive at Comverse. He disclaims beneficial ownership of any of our securities held by Comverse.

- 208 -  

                                   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
(13)  Mr. Bunyan beneficially owns 66,000 shares of Comverse common stock deliverable in settlement of vested deferred stock unit 
awards on the first date within calendar 2010 on which such shares are the subject of an effective registration statement on Form 
S-8 and no resale restrictions apply. Mr. Bunyan is a senior executive at Comverse. He disclaims beneficial ownership of any of 
our securities held by Comverse.

(14)  Mr. Dahan beneficially owns 441,543 shares of Comverse common stock deliverable in settlement of vested deferred stock unit 
awards on the first date within calendar 2010 on which such shares are the subject of an effective registration statement on Form 
S-8 and no resale restrictions apply. Mr. Dahan is President, Chief Executive Officer, and a director of Comverse. He disclaims 
beneficial ownership of any of our securities held by Comverse.

(15)  Includes options to purchase 17,000 shares of common stock which are currently exercisable. Includes 14,000 shares of 

restricted stock, of which 9,000 are fully vested and of which 5,000 are unvested and subject to forfeiture.

(16)  Includes options to purchase 18,000 shares of common stock which are currently exercisable. Includes 14,000 shares of 

restricted stock, of which 9,000 are fully vested and of which 5,000 are unvested and subject to forfeiture.

(17)  Includes options to purchase 6,000 shares of common stock which are currently exercisable. Includes 14,000 shares of restricted 

stock, of which 9,000 are fully vested and of which 5,000 are unvested and subject to forfeiture.

(18)  Includes options to purchase 23,000 shares of common stock which are currently exercisable. Includes 14,000 shares of 

restricted stock, of which 9,000 are fully vested and of which 5,000 are unvested and subject to forfeiture.

(19)  Ms. Shah beneficially owns 34,667 shares of Comverse common stock deliverable in settlement of vested deferred stock unit 

awards on the first date within calendar 2010 on which such shares are the subject of an effective registration statement on Form 
S-8 and no resale restrictions apply. Ms. Shah is a senior executive at Comverse. She disclaims beneficial ownership of any of 
our securities held by Comverse.

(20)  Ms. Wright beneficially owns 45,001 shares of Comverse common stock deliverable in settlement of vested deferred stock unit 
awards on the first date within calendar 2010 on which such shares are the subject of an effective registration statement on Form 
S-8 and no resale restrictions apply. Ms. Wright is a senior executive at Comverse. She disclaims beneficial ownership of any of 
our securities held by Comverse.

(21)  Mr. Swad is a senior executive at Comverse. Mr. Swad does not beneficially own any shares of Comverse common stock or 

options to purchase shares of Comverse common stock and disclaims beneficial ownership of any of our securities held by 
Comverse.

Equity Compensation Plan Information  

The following table sets forth certain information regarding our equity compensation plans as of January 31, 2008, after giving effect 
to our assumption on May 25, 2007 of the following in connection with our acquisition of Witness: (i) the Witness Amended and 
Restated Stock Incentive Plan, the Witness Broad Based Option Plan, and the Witness Non-Employee Director Stock Option Plan, 
(ii) all unvested awards previously issued under such plans as of May 25, 2007, and (iii) certain new-hire inducement grants made by 
Witness outside of its stockholder-approved equity plans prior to May 25, 2007. In accordance with applicable NASDAQ rules at the 
time, the Witness Broad Based Option Plan was not approved by shareholders. No awards were assumed by us under the Witness 
Broad Based Option Plan or the Witness Non-Employee Director Stock Option Plan in connection with our acquisition of Witness. 
Since the closing of the Witness acquisition, we have not made, and do not in the future expect to make, additional awards under the 
Witness Broad Based Option Plan or the Witness Non-Employee Director Stock Option Plan and these plans are therefore not 
included in column (c) in either of the tables below.  

- 209 -

  
   
 
 
 
 
 
 
 
 
 
 
 
Plan Category
Equity compensation plans approved by security holders 
Equity compensation plans not approved by security holders

Total 

(a)

(b)

(c)

   Number of Securities
  Remaining Available for

Number of Securities Weighted-Average    Future Issuance under
Exercise Price of
   Equity Compensation
Outstanding Options,  
  Warrants and

to be Issued upon
Exercise of
 Outstanding Options, 
Warrants and Rights

Plans (Excluding
   Securities Reflected in  
Column (a))

Rights(1)

6,697,224(2) $
158,573(4) $

6,855,797

$

21.89   
17.57   

21.77   

4,489,138(3)

0

4,489,138(5)

The following table sets forth certain information regarding our equity compensation plans as of February 28, 2010, after giving effect 
to (i) the assumption of the Witness plans and awards referred to above, (ii) grants subsequent to January 31, 2008, and (iii) the 
passage of the expiration date for making new awards under the Witness Amended and Restated Stock Incentive Plan on 
November 18, 2009. The following table does not include awards for an aggregate of 1,289,150 shares which were approved for grant 
by the stock option committee of our board of directors on March 4, 2009 and May 20, 2009 outside of our equity incentive plans. The 
vesting of these awards is contingent on stockholder approval of a new equity compensation plan or having additional share capacity 
under an existing stockholder-approved equity compensation plan.  

(a)

(b)

(c)

   Number of Securities
  Remaining Available for

Plan Category
Equity compensation plans approved by security holders 
Equity compensation plans not approved by security holders

Total 

Number of Securities Weighted-Average    Future Issuance under
   Equity Compensation
Exercise Price of
Outstanding Options,  
  Warrants and

to be Issued upon
Exercise of
 Outstanding Options, 
Warrants and Rights

Plans (Excluding
   Securities Reflected in  
Column (a))

Rights(1)

6,753,781(6) $
5,943(4) $

6,759,724

$

23.35   
19.53   

23.34   

580,498
0

580,498(5)

(1)   The weighted-average price relates to outstanding stock options only (as of the applicable date). Other outstanding awards carry 

no exercise price and are therefore excluded from the weighted average price.

(2)   Consists of 5,576,094 stock options and 1,121,130 restricted stock units. Does not include 146,425 shares of restricted stock 

previously issued under our equity compensation plans.

- 210 -

                                   
   
 
  
 
 
  
 
   
 
 
 
  
 
 
 
 
 
 
  
   
 
   
 
 
 
   
  
  
 
 
  
 
   
 
 
 
  
 
 
  
 
   
 
 
 
  
 
 
 
 
 
 
  
   
 
   
 
 
 
   
  
  
 
 
  
 
   
 
 
 
 
 
 
 
 
(3)   The Witness Amended and Restated Stock Incentive Plan contains an evergreen provision pursuant to which the number of 

shares available under the plan may increase annually so that the total number of shares reserved will equal the sum of (a) the 
aggregate number of shares previously issued under the plan, (b) the aggregate number of shares subject to outstanding options 
granted under the plan, and (c) 10% of the number of shares outstanding on the last day of the preceding year. Notwithstanding 
the foregoing, the board of directors (or an authorized committee thereof), in its discretion, may authorize a smaller number of 
additional shares to be reserved under this plan. The maximum annual increase in the number of shares, however, shall not 
exceed 3,000,000 in any calendar year. No new awards are permitted to be made under this plan after November 18, 2009.
(4)   Consists solely of certain new-hire inducement grants made by Witness outside of its stockholder-approved equity plans prior to 

May 25, 2007.

(5)   Does not include 743,489 shares available for issuance pursuant to our Employee Stock Purchase Plan as of January 31, 2008 

and as of February 28, 2010. The Witness Employee Stock Purchase Plan was terminated immediately prior to our acquisition of 
Witness and therefore was not assumed by us.

(6)   Consists of 4,667,328 stock options and 2,086,453 restricted stock units. Does not include 20,000 shares of restricted stock 

previously issued under our equity compensation plans.

For additional information about equity grants made subsequent to January 31, 2008, see “Market for Registrant’s Common Equity, 
Related Stockholder Matters, and Issuer Purchases of Equity Securities — Equity Grants” under Item 5.  

Item 13. Certain Relationships and Related Transactions, and Director Independence  

The following summarizes various agreements in place between Verint and related parties, principally Comverse (our majority 
stockholder) and its affiliates.  

Under our audit committee charter, all related-party transactions (other than director and officer compensation arrangements approved 
by the full board of directors or the compensation committee) must be approved in advance by the audit committee of our board of 
directors. Proposed related-party transactions are generally brought to the audit committee’s attention for consideration by our legal 
department based on its review of the requirements of Item 404 of Regulation S-K. Apart from the requirements of our audit 
committee charter, we have no other written policy or procedure regarding the approval of related-party transactions. The audit 
committee has reviewed and approved all of the agreements and transactions referred to in this section.  

See “Directors, Executive Officers, and Corporate Governance” under Item 10 for a discussion of director independence.  

Comverse Preferred Stock Financing Agreements  

On May 25, 2007, in connection with our acquisition of Witness, we entered into a Securities Purchase Agreement with Comverse 
pursuant to which Comverse purchased, for cash, an aggregate of 293,000 shares of our preferred stock, at an aggregate purchase price 
of $293.0 million. Proceeds from the issuance of the preferred stock were used, together with the proceeds of the $650.0 million term 
loan under our credit agreement and cash on hand, to finance the consideration for the acquisition.  

- 211 -

                                   
   
 
 
 
 
 
 
 
The terms of the preferred stock are set forth in a Certificate of Designation, Preferences and Rights (the “Certificate of Designation”) 
approved by our board of directors in accordance with our Amended and Restated Certificate of Incorporation.  

The preferred stock was issued at purchase price of $1,000 per share and ranks senior to our common stock. The preferred stock has 
an initial liquidation preference equal to the purchase price of the preferred stock, or $1,000 per share. In the event of any voluntary or 
involuntary liquidation, dissolution or winding-up of the company, the holders of the preferred stock will be entitled to receive, out of 
the assets available for distribution to our stockholders and before any distribution of assets is made on our common stock, an amount 
equal to the then-current liquidation preference plus accrued and unpaid dividends.  

Cash dividends on the preferred stock are cumulative and are accrued quarterly at a specified dividend rate on the liquidation 
preference in effect at such time. Initially, the specified dividend rate was 4.25% per annum per share, however, in accordance with 
the terms of the Certificate of Designation, beginning with the first quarter after the initial interest rate on the term loan under our 
credit agreement had been reduced by 50 basis points or more (i.e., the quarter ended April 30, 2008), the dividend rate was reset to 
3.875% per annum and is now fixed at this level. If we determine that we are prohibited from paying cash dividends on the preferred 
stock under the terms of our credit agreement or other debt instruments, we may elect to make such dividend payments in shares of 
our common stock, which common stock will be valued at 95% of the volume weighted-average price of our common stock for each 
of the five consecutive trading days ending on the second trading day immediately prior to the record date for such dividend.  

The preferred stock does not have voting or conversion rights until the underlying shares of common stock are approved for issuance 
by a vote of holders of a majority of our common stock. Following receipt of stockholder approval for the issuance of the underlying 
common shares, each share of preferred stock will be entitled to a number of votes equal to the number of shares of common stock 
into which such share of preferred stock would be convertible at the Conversion Rate (as defined below) in effect on the date the 
preferred stock was issued to Comverse (the “Issue Date”). In addition, following receipt of stockholder approval for the issuance of 
the underlying shares, each share of preferred stock will be convertible at the option of the holder into a number of shares of our 
common stock equal to the liquidation preference then in effect divided by the conversion price then in effect, which was initially set 
at $32.66 (as adjusted from time to time, the “Conversion Rate”).  

Subject to stockholder approval of the issuance of the common stock underlying the preferred stock as described above, at any time on 
or after the second anniversary of the Issue Date, we may force the conversion of all, but not less than all, of the preferred stock into 
common stock at our option, but only if the closing sale price of our common stock immediately prior to such conversion equals or 
exceeds the conversion price then in effect by: (i) 150%, if the conversion is on or after the second anniversary of the Issue Date but 
prior to the third anniversary of the Issue Date, (ii) 140%, if the conversion is on or after the third anniversary of the Issue Date but 
prior to the fourth anniversary of the Issue Date, or (iii) 135%, if the conversion is on or after the fourth anniversary of the Issue Date. 

- 212 -

                                   
   
The terms of the preferred stock also provide that upon a fundamental change, as defined in the Certificate of Designation, the holders 
of the preferred stock will have the right to require us to repurchase the preferred stock for 100% of the liquidation preference then in 
effect. If we fail to repurchase the preferred stock as required upon a fundamental change, then the number of directors constituting 
the board of directors will be increased by two, and the holders of the preferred stock will have the right to elect two directors to fill 
such vacancies. Upon repurchase of the preferred stock subject to the fundamental change repurchase right, the holders of the 
preferred stock will no longer have the right to elect additional directors, the term of office of each additional director will terminate 
immediately upon such repurchase, and the number of directors will, without further action, be reduced by two. In addition, in the 
event of a fundamental change, the conversion rate will be increased to provide for additional shares of common stock issuable to the 
holders of the preferred stock upon conversion, based on a sliding scale depending on the acquisition price, as defined in the certificate 
of designation, ranging from zero to 3.7 additional shares of common stock for every share of preferred stock converted into common 
stock following a fundamental change.  

Comverse has had the right to sell the preferred stock since November 25, 2007 in either private or public transactions. Pursuant to a 
registration rights agreement we entered into concurrently with the Securities Purchase Agreement (the “New Registration Rights 
Agreement”), commencing 180 days after we regain compliance with SEC reporting requirements, and provided that the underlying 
shares of our common stock have been approved for issuance by our common stockholders, Comverse will be entitled to two demands 
to require us to register (which may be underwritten registrations, upon Comverse’s request) the shares of common stock underlying 
the preferred stock (the “Conversion Shares”) for resale under the Securities Act. We are not, however, required to comply with a 
demand request if (a) any such request is within twelve months after the effective date of a prior demand registration, (b)(i) within the 
90-day period preceding the request, we have effected (x) any registration other than an underwritten registration pursuant to which 
Comverse was entitled to participate without any limitation on its ability to include all of its registrable securities requested to be 
included therein or (y) an underwritten registration pursuant to which Comverse was entitled to participate and include between 25% 
to 50% of the registrable securities requested to be included therein, or (ii) within the 180-day period preceding such request, we have 
effected an underwritten registration pursuant to which Comverse was entitled to participate and include more than 50% of the 
registrable securities requested to be included therein, (c) a registration statement is effective at the time the request is made, pursuant 
to which Comverse can effect the disposition of its registrable securities in the manner requested, (d) the registrable securities 
requested to be registered (i) have an aggregate then-current market value of less than $100.0 million (before deducting any 
underwriting discounts and commission) or (ii) constitute less than all remaining registrable securities if less than $100.0 million of 
then-current market value of registrable securities are then outstanding; or (e) during the pendency of any blackout period (as defined 
in the New Registration Rights Agreement).  

- 213 -

                                   
   
The New Registration Rights Agreement also gives Comverse unlimited piggyback registration rights on certain Securities Act 
registrations filed by us on our own behalf or on behalf of other stockholders.  

We have agreed to pay all expenses that result from a registration under the New Registration Rights Agreement, other than 
underwriting commissions and taxes. We have also agreed to indemnify Comverse, its directors, officers and employees against 
liabilities that may result from its sale of Conversion Shares, including Securities Act liabilities.  

Comverse may transfer its rights under the New Registration Rights Agreement to any transferee of the registrable securities that is an 
affiliate of Comverse or any other subsequent transferee; provided that in each case such affiliate or transferee becomes a party to the 
New Registration Rights Agreement by executing a joinder agreement agreeing to be bound by all of the terms and conditions of the 
New Registration Rights Agreement.  

Comverse Original Registration Rights Agreement  

Comverse’s rights under the New Registration Rights Agreement are in addition to its rights under a previous registration rights 
agreement we entered into with Comverse shortly before our IPO in 2002. This registration rights agreement (the “Original 
Registration Rights Agreement”) covers all shares of common stock then held by Comverse and any additional shares of common 
stock acquired by Comverse at a later date. Under the Original Registration Rights Agreement, Comverse is entitled to unlimited 
demand registrations of its shares on Form S-3. If we are not eligible to use Form S-3, Comverse is also entitled to one demand 
registration on Form S-1. Under the agreement, we are not required to comply with a demand request made by Comverse less than 
90 days after the effective date of a prior demand request made under this registration rights agreement. We may also delay satisfying 
a demand request if (i) we are in the process of preparing a registration statement at the time the demand request is received which we 
intend to file within 90 days from the date of Comverse’s demand request or (ii) the board of directors determines in good faith that 
filing a registration statement in response to a demand request would either require us to publicly disclose information which would 
have a material adverse effect on us or would be seriously detrimental to us or our stockholders, or could interfere with, or would 
require us to accelerate public disclosure of, any material financing, acquisition, disposition, corporate reorganization or other material 
transaction involving us or our subsidiaries.  

Like the New Registration Rights Agreement, the Original Registration Rights Agreement also provides that Comverse will have 
unlimited piggyback registration rights, that we will pay all expenses of a registration under the agreement (other than underwriting 
commissions and taxes), that we will indemnify Comverse and its affiliates from liabilities that may result from the sale of our stock 
under the agreement, and that Comverse may transfer its rights under the agreement to an affiliate or other subsequent transferee 
subject to the transferee signing a joinder to the agreement.  

- 214 -

                                   
   
Other Agreements with Comverse  

Federal Income Tax Sharing Agreement  

We are party to a tax sharing agreement with Comverse which applies to periods prior to our IPO in which we were included in 
Comverse’s consolidated federal tax return. By virtue of its controlling ownership and this tax sharing agreement, Comverse 
effectively controls all of our tax decisions for periods ending prior to the completion of our IPO. Under the agreement, for periods 
during which we were included in Comverse’s consolidated tax return, we were required to pay Comverse an amount equal to the tax 
liability we would have owed, if any, had we filed a federal tax return on our own, as computed by Comverse in its reasonable 
discretion. Under the agreement, we were not entitled to receive any payments from Comverse in respect of, or to otherwise take 
advantage of, any loss resulting from the calculation of our separate tax liability. The tax sharing agreement also provided for certain 
payments in the event of adjustments to the group’s tax liability. The tax sharing agreement continues in effect until 60 days after the 
expiration of the applicable statute of limitations for the final year in which we were part of the Comverse consolidated group for tax 
purposes.  

Business Opportunities Agreement  

We are party to a business opportunities agreement with Comverse which addresses potential conflicts of interest between Comverse 
and us. This agreement allocates between Comverse and us opportunities to pursue transactions or matters that, absent such allocation, 
could constitute corporate opportunities of both companies. Under the agreement, each party is precluded from pursuing opportunities 
it may become aware of which are offered to an employee of the other party, even if such employee serves as a director of the other 
entity. For example, if one of the directors on our board designated by Comverse becomes aware of an opportunity that might be of 
interest to us, we cannot pursue that opportunity unless and until Comverse has failed to pursue it. The agreement also allocates to 
Comverse in the first instance a common interest opportunity which is offered to a person who is an employee of both Comverse and 
us or a director of both Comverse and us. We have also agreed to indemnify Comverse and its directors, officers, employees and 
agents against any liabilities as a result of any claim that any provision of the agreement, or the failure to offer any business 
opportunity to us, violates or breaches any duty that may be owed to us by Comverse or any such person. Unless earlier terminated by 
the parties, the agreement will remain in place until Comverse no longer holds 20% of our voting power and no one on our board of 
directors is a director or employee of Comverse.  

We have in the past and may from time to time in the future enter into other agreements with Comverse or its subsidiaries. For 
example, in the past we have entered into certain intercompany services agreements with Comverse or its subsidiaries relating to 
shared computer services, insurance, and use of personnel, as well as a patent cross-license agreement involving a third party. We 
believe that the terms of any such agreements have been, and expect that in the future any such terms would be, no less favorable to us 
than those we could obtain from an unaffiliated third party. Other than as described elsewhere in this Item 13, we do not believe that 
any of these historical agreements are currently material to us or to Comverse.  

- 215 -

                                   
   
Item 14. Principal Accounting Fees and Services  

The audit committee of our board of directors is directly responsible for the appointment, oversight, and evaluation of our independent 
registered public accounting firm. In accordance with the audit committee’s charter, it must approve, in advance of the service, all 
audit and permissible non-audit services to be provided by our independent registered public accounting firm and establish policies 
and procedures for the engagement of the outside auditor to provide audit and permissible non-audit services. Our independent 
registered public accounting firm may not be retained to perform non-audit services specified in Section 10A (g) of the Exchange Act. 

The audit committee appointed Deloitte & Touche LLP as our auditors for the years ended January 31, 2008, 2007, and 2006, and in 
accordance with established policy, our board of directors ratified those appointments. Deloitte & Touche LLP also were appointed as 
our auditors for the years ended January 31, 2005 and 2004. Deloitte & Touche LLP has advised the audit committee that they are 
independent accountants with respect to our company, within the meaning of standards established by the American Institute of 
Certified Public Accountants, the Public Company Accounting Oversight Board, the Independence Standards Board and federal 
securities laws administered by the SEC.  

In conjunction with our management, the audit committee regularly reviews the services and fees from its independent registered 
public accounting firm. Our audit committee has determined that the providing of certain non-audit services, as described below, is 
compatible with maintaining the independence of Deloitte & Touche LLP.  

In addition to performing the audit of our consolidated financial statements, Deloitte & Touche LLP provided various other services 
during the years ended January 31, 2007, and 2006. Our audit committee has determined that these services did not impair Deloitte & 
Touche LLP’s independence from Verint.  

The aggregate fees billed for years ended January 31, 2008, 2007, and 2006 for each of the following categories of services are as 
follows:  

(in thousands)

Audit Fees (1) 
Audit-related fees (2) 
Tax fees (3) 
All other fees (4) 

Total Fees 

For the Years Ended January 31,
2007

2006

2008

$

$

$

7,790
8
99
—

$

1,553   
—   
83   
—   

7,897

$

1,636   

$

811
—
—
—

811

- 216 -

                                   
   
 
   
   
 
   
  
   
   
 
 
 
   
 
 
 
 
 
 
 
 
  
   
   
   
 
 
 
 
 
 
 
 
The categories in the above table have the definitions assigned under Item 9 of Schedule 14A promulgated under the Exchange Act, 
and these categories include in particular the following components:  

(1) “Audit fees” include fees for audit services principally related to the year-end examination and the quarterly reviews of our 
consolidated financial statements, consultation on matters that arise during a review or audit, review of SEC filings, audit 
services performed in connection with our acquisitions, and statutory audit fees.  

(2) “Audit-related fees” include fees which are for assurance and related services other than those included in Audit fees.  

(3) “Tax fees” include fees for tax compliance and advice.  

(4) “All other fees” include fees for all other non-audit services.  

By policy, all services (audit and non-audit) to be provided by the independent registered public accounting firm must be pre-approved 
by the audit committee. The committee may delegate pre-approval authority to one or more of its members. The member to whom 
such authority is delegated must report any pre-approval decisions to the audit committee at its next scheduled meeting.  

As reflected in the table above, and as described in greater detail elsewhere in this report, we have incurred significant audit fees in 
connection with our investigation and restatement activities.  

- 217 -

                                   
   
PART IV  

Item 15. Exhibits, Financial Statement Schedules.  

Page(s)  

(a)   Documents filed as part of this report.

(1) Financial Statements.  

The consolidated financial statements filed as part of this report are listed on the Index to Consolidated Financial 
Statements on page F-1.  

(2) Financial Statement Schedules.  

All financial statement schedules have been omitted here because they are not applicable, not required, or the information is 
shown in the consolidated financial statements or notes thereto.  

(3) Exhibits.  

See (b) below.  

(b)   Exhibits

Number 
2.1  

2.2  

2.3  

3.1  

3.2  

Description

Asset Purchase Agreement between Verint Systems Ltd. and ECtel Ltd. dated as of 
February 9, 2004 
Merger Agreement and Plan of Reorganization by and among Witness Systems, Inc., 
Baron Acquisition Corporation, Blue Pumpkin Software, Inc., and, solely with respect to 
Article VIII and Article IX, Laurence R. Hootnick as Shareholder Agent and The U.S. 
Stock Transfer Corporation as Depository Agent dated December 16, 2004 
Agreement and Plan of Merger, dated as of February 11, 2007, among Verint Systems 
Inc., White Acquisition Corporation and Witness Systems, Inc. 
Amended and Restated Certificate of Incorporation of Verint Systems Inc. 

Certificate of Designation, Preferences and Rights of the Series A Convertible Perpetual 
Preferred Stock 

Filed Herewith /
Incorporated by
Reference from

Form 8-K filed on March 31, 
2004
Witness Systems, Inc. Form 8-K 
(Commission File No. 000-
29335) filed on January 27, 2005

Form 8-K filed on February 15, 
2007
Form S-1 (Commission File 
No. 333-82300) effective on May 
16, 2002
Form 8-K filed on May 30, 2007 
8-K

3.3  

  Amended and Restated By-laws of Verint Systems Inc. 

  Filed herewith

- 218 -

                                   
   
 
   
   
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
Number 
4.1  

Specimen Common Stock certificate 

Description

Filed Herewith /
Incorporated by
Reference from

Form S-1 (Commission File 
No. 333-82300) effective on May 
16, 2002

4.2  
4.3  

4.4  

10.1  

10.2  

10.3  

10.4  

10.5  

10.6  

10.7  

10.8  

  Specimen Series A Convertible Perpetual Preferred Stock certificate 

  Filed herewith

Registration Rights Agreement by and among the Company, Nic. Christiansen Invest 
A/G and Ulrik Ortiz Rasmussen, dated as of September 2, 2004 

Registration Rights Agreement, by and between the Company and Comverse 
Technology, Inc., dated May 25, 2007 
Form of Indemnification Agreement 

Federal Income Tax Sharing Agreement, dated as of January 31, 2002, between 
Comverse and the Company 

Business Opportunities Agreement dated as of March 19, 2002, between Comverse and 
the Company 

Offer Letter, dated July 27, 2006, from the Office of the Chief Scientist of the Ministry 
of Industry, Trade and Labor of the State of Israel (regarding final part of settlement 
payment) (English translation) 
Acceptance Letter, dated July 31, 2006, from Verint Systems Ltd. to the Office of the 
Chief Scientist of the Ministry of Industry, Trade and Labor of the State of Israel 
(regarding final part of settlement payment) (English translation) 
Verint Systems Inc. 2002 Employee Stock Purchase Plan 

Verint Systems Inc. Stock Incentive Compensation Plan (as amended through 
December 12, 2002) 
Amendment No. 1 to Verint Systems Inc. Stock Incentive Compensation Plan (dated 
December 23, 2008) 

Form S-3 (Commission File 
No. 333-120266) effective on 
December 17, 2004
Form 8-K filed on May 30, 2007

Form S-1 (Commission File 
No. 333-82300) effective on May 
16, 2002
Form S-1 (Commission File 
No. 333-82300) effective on May 
16, 2002
Form S-1 (Commission File 
No. 333-82300) effective on May 
16, 2002
Filed herewith

Filed herewith

Form S-1 (Commission File 
No. 333-82300) effective on May 
16, 2002
Form 10-K filed on May 1, 2003

Filed herewith

- 219 -  

                                   
   
 
   
   
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Number 
10.9  

10.10  

10.11  

10.12  

10.13  

10.14  

10.15  

10.16  

10.17  

Amendment No. 2 to Verint Systems Inc. Stock Incentive Compensation Plan (dated 
March 4, 2009) 
Verint Systems Inc. 2004 Stock Incentive Compensation Plan, as amended and restated 

Description

Amendment No. 1 to Verint Systems Inc. 2004 Stock Incentive Compensation Plan, as 
amended and restated (dated December 23, 2008) 
Witness Systems Amended and Restated Stock Incentive Plan 

Amendment No. 1 to Witness Systems Amended and Restated Stock Incentive Plan 
(dated May 29, 2001) 
Amendment No. 2 to Witness Systems Amended and Restated Stock Incentive Plan 
(dated January 15, 2004) 
Amendment No. 3 to Witness Systems Amended and Restated Stock Incentive Plan 
(dated December 6, 2007) 
Amendment No. 4 to Witness Systems Amended and Restated Stock Incentive Plan 
(dated December 23, 2008) 
Form of Stock Option Award Agreement* 

10.18  

Form of Restricted Stock Award Agreement to a U.S. executive officer* 

10.19  

Form of Restricted Stock Award Agreement to an Israeli executive officer* 

Filed Herewith /
Incorporated by
Reference from

Filed herewith

Form 8-K filed on January 10, 
2006
Filed herewith

Witness Systems, Inc. Form 10-Q 
for the period ended June 30, 
2005
Witness Systems, Inc. Form 10-K 
filed on March 17, 2006
Witness Systems, Inc. Form 10-K 
filed on March 15, 2004
Filed herewith

Filed herewith

Form 8-K filed on December 7, 
2004
Form 8-K filed on January 10, 
2006
Form 8-K filed on January 10, 
2006

10.20  
10.21  
10.22  
10.23  
10.24  
10.25  
10.26  

  Filed herewith
  Form of Restricted Stock Award Agreement to an Independent Director, as amended* 
  Filed herewith
  Form of Time-Based Restricted Stock Unit Award Agreement* 
  Filed herewith
  Form of Performance-Based Restricted Stock Unit Award Agreement* 
  Filed herewith
  Form of Time-Based Deferred Stock Award Agreement* 
  Filed herewith
  Form of Performance-Based Deferred Stock Award Agreement* 
  Form of Amendment to Time-Based and Performance-Based Equity Award Agreements   Filed herewith

Contribution Agreement, dated as of February 1, 2001, between Comverse and the 
Company 

Form S-1 (Commission File 
No. 333-82300) effective on May 
16, 2002

- 220 -

                                   
   
 
   
   
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Number 
10.27  

Description
Stock Purchase Agreement, dated as of January 31, 2002, between Comverse, Inc. and 
the Company 

10.28  

Registration Rights Agreement, dated as of January 31, 2002, between Comverse and the
Company 

10.29  

10.30  

10.31  

10.32  

10.33  

10.34  

10.35  

10.36  

10.37  

10.38  

10.39  

10.40  

10.41  

Stock Purchase Agreement, dated as of September 7, 2005, by and among Verint 
Systems Inc., MultiVision Holdings Limited, and MultiVision Intelligent Surveillance 
Limited 
Securities Purchase Agreement, by and between the Company and Comverse 
Technology, Inc., dated May 25, 2007. 
Credit Agreement dated as of May 25, 2007 among the Company, as Borrower, the 
Lenders as parties thereto and Lehman Commercial Paper Inc., as Administrative Agent   
Employment Agreement, dated February 23, 2010, between Verint Systems Inc. and 
Dan Bodner* 
Employment Agreement, dated August 14, 2006, between Verint Systems Inc. and 
Douglas E. Robinson* 
Amendment No. 1, dated July 2, 2007, to Employment Agreement between Verint 
Systems and Douglas E. Robinson* 
Amendment No. 2, dated December 29, 2008, to Employment Agreement between 
Verint Systems Inc. and Douglas E. Robinson* 
Amended and Restated Employment Agreement, dated October 29, 2009, between 
Verint Systems Inc. and Elan Moriah* 
Employment Agreement, dated April 16, 2001, between Comverse Infosys UK Limited 
and David Parcell* 
Supplemental Employment Agreement, dated June 13, 2008, between Verint Systems 
UK Limited and David Parcell* 
Amended and Restated Employment Agreement, dated November 10, 2009, between 
Verint Systems Inc. and Peter Fante* 
Employment Offer Letter, dated August 30, 2000, between Comverse Infosys Ltd. and 
Meir Sperling* 
Manager’s Insurance Policy Letter between Comverse Infosys Ltd. and Meir Sperling* 
(English translation) 

Filed Herewith /
Incorporated by
Reference from

Form S-1 (Commission File 
No. 333-82300) effective on May 
16, 2002
Form S-1 (Commission File 
No. 333-82300) effective on May 
16, 2002
Form 10-Q/A filed on 
December 12, 2005

Form 8-K filed on May 30, 2007

Form 8-K filed on May 30, 2007

Form 8-K filed on February 23, 
2010
Filed herewith

Filed herewith

Filed herewith

Filed herewith

Filed herewith

Filed herewith

Filed herewith

Filed herewith

Filed herewith

- 221 -

                                   
   
 
   
   
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Number 
10.42  
10.43  
14.1  

21.1  
31.1  

31.2  

32.1  

32.2  

Description

  Summary of the Terms of Verint Systems Inc. Executive Officer Annual Bonus Plan* 
  2009 Executive Officer Retention Letter 

Verint Code of Conduct: Ethics Promote Excellence, revised and restated March 19, 
2009 

Form 8-K filed on March 24, 
2009

Filed Herewith /
Incorporated by
Reference from

  Filed herewith
  Filed herewith

  Subsidiaries of the Company 

Certification of Dan Bodner, Chief Executive Officer pursuant to Section 302 of the 
Sarbanes-Oxley Act of 2002 
Certification of Douglas E. Robinson, Chief Financial Officer pursuant to Section 302 of 
the Sarbanes-Oxley Act of 2002 
Certification of the Chief Executive Officer pursuant to Securities Exchange Act 
Rule 13a-14(b) and 18 U.S.C. Section 1350(1) 
Certification of the Chief Financial Officer pursuant to Securities Exchange Act 
Rule 13a-14(b) and 18 U.S.C. Section 1350(1) 

  Filed herewith
Filed herewith

Filed herewith

Filed herewith

Filed herewith

(1) =  These exhibits are being “furnished” with this periodic report and are not deemed “filed” with the Securities and Exchange 

Commission and are not incorporated by reference in any filing of the Company under the Securities Act of 1933 or the 
Securities Exchange Act of 1934.
  Denotes a management contract or compensatory plan or arrangement required to be filed as an exhibit to this form pursuant to 
Item 15(b) of this report.

*

(c)   Financial Statement Schedules

  None.

- 222 -

                                   
   
 
   
   
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
Item 15A. Financial Statements and Supplementary Data

Report of Independent Registered Public Accounting Firm 
Financial Statements 

Consolidated Balance Sheets  

As of January 31, 2008, 2007, and 2006 

Consolidated Statements of Operations  

For the Years Ended January 31, 2008, 2007, and 2006 

Consolidated Statements of Stockholders’ Equity  

For the Years Ended January 31, 2008, 2007, and 2006

Consolidated Statements of Cash Flows  

For the Years Ended January 31, 2008, 2007, and 2006

Notes to Consolidated Financial Statements 

Page F-1

F-2 
F-3

F-3

F-4 

F-5

F-6

F-7

                                   
   
 
 
 
 
 
  
 
 
  
 
 
 
  
 
 
  
 
 
  
 
   
 
 
Report of Independent Registered Public Accounting Firm  

To the Board of Directors and Stockholders of 
Verint Systems Inc. 
Melville, New York  

We have audited the accompanying consolidated balance sheets of Verint Systems Inc. and subsidiaries (the “Company”) as of 
January 31, 2008, 2007, and 2006, and the related consolidated statements of operations, stockholders’ equity, and cash flows for each 
of the three years in the period ended January 31, 2008. These financial statements are the responsibility of the Company’s 
management. Our responsibility is to express an opinion on these financial statements based on our audits.  

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those 
standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of 
material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial 
statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as 
evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.  

In our opinion, such consolidated financial statements present fairly, in all material respects, the financial position of Verint Systems 
Inc. and subsidiaries as of January 31, 2008, 2007, and 2006, and the results of their operations and their cash flows for each of the 
three years in the period ended January 31, 2008, in conformity with accounting principles generally accepted in the United States of 
America.  

As discussed in Note 2 to the consolidated financial statements, certain opening balance sheet accounts as of January 31, 2005 have 
been restated.  

As discussed in Note 1 to the consolidated financial statements, effective February 1, 2006, the Company adopted Statement of 
Financial Accounting Standards No. 123 (Revised 2004), Share-Based Payment, and effective February 1, 2007, the Company 
adopted Financial Accounting Standards Board Interpretation No. 48, Accounting for Uncertainty in Income Taxes.  

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the 
Company’s internal control over financial reporting as of January 31, 2008, based on the criteria established in Internal Control—
Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission and our report dated 
March 16, 2010 expressed an adverse opinion on the Company’s internal control over financial reporting because of material 
weaknesses.  

/s/ DELOITTE & TOUCHE LLP  

New York, New York 
March 16, 2010  

Page F-2

                                   
   
Financial Statements  

VERINT SYSTEMS INC. AND SUBSIDIARIES 
Consolidated Balance Sheets 
As of January 31, 2008, 2007, and 2006  

(in thousands, except share and per share data)

Assets 

Current Assets: 
Cash and cash equivalents 
Restricted cash and bank time deposits
Short-term investments 
Accounts receivable, net of allowance for doubtful accounts of $6.5 million, 

$2.6 million and $2.3 million, respectively 

Inventories 
Deferred cost of revenue 
Deferred income taxes 
Prepaid expenses and other current assets

Total current assets 
Property and equipment, net 
Goodwill 
Intangible assets, net 
Capitalized software development costs, net 
Deferred cost of revenue 
Deferred income taxes 
Other assets 

Total assets 

Liabilities, Preferred Stock and Stockholders’ Equity 

Current Liabilities: 
Accounts payable 
Accrued expenses and other liabilities
Deferred revenue 
Deferred income taxes 
Liabilities to affiliates 
Income taxes payable 

Total current liabilities 

Long-term debt 
Deferred income taxes 
Deferred revenue 
Other liabilities 

Total liabilities 

Preferred Stock — $0.001 par value; authorized 2,500,000 shares. Series A 
convertible preferred stock; 293,000 shares issued and outstanding; 
aggregate liquidation preference and redemption value of $301,681 at 
January 31, 2008. 

Commitments and Contingencies 

Stockholders’ Equity: 
Common stock — $0.001 par value; authorized 120,000,000 shares. Issued 

32,600,000, 32,547,000, and 32,524,000 shares, respectively; outstanding 
32,526,000, 32,519,000, and 32,524,000 shares, respectively.

Additional paid-in capital 
Treasury stock, at cost - 74,000 and 28,000 shares, respectively.
Unearned stock-based compensation 
Accumulated deficit 
Accumulated other comprehensive loss

Total stockholders’ equity 
Total liabilities, preferred stock and stockholders’ equity

See notes to consolidated financial statements.  

Page F-3

2008

As of January 31,
2007

2006

$

$

83,233   
3,612
—

116,427
19,525
8,698
30,991   
31,565
294,051
36,315
785,014
249,542
10,272
64,043
12,686   
40,352
$ 1,492,275

$

$

49,434   

$

143,941
157,803
1,021
1,277
3,360
356,836
610,000
18,990
114,897   
68,591
1,169,314

$

$

$

49,325   
3,652   
127,453   

51,321   
20,922   
11,968   
33,306   
20,621   
318,568   
26,968   
122,727   
17,213   
9,762   
64,712   
24,595   
9,131   
593,676   

35,107   
94,959   
100,092   
1,202   
1,335   
1,388   
234,083   
1,058   
1,948   
128,988   
29,995   
396,072   

55,730 
4,047
167,922

53,218
18,840
6,131
27,252 
22,562
355,702
24,106
96,424
20,931
10,241
68,361
25,563 
8,230
609,558

21,757 
91,092
113,871
1,013
1,218
134
229,085
1,325
3,147
134,324 
22,045
389,926

293,663

—   

—

32
387,537
(2,094)
—
(355,567)
(610)
29,298
$ 1,492,275

32   
352,895   
(936)  
—   
(153,602)  
(785)  
197,604   
593,676   

$

32
346,644
—
(13,119)
(113,083)
(842)
219,632
609,558

$

                                   
   
 
   
   
 
 
 
   
  
   
   
   
   
  
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
  
   
   
   
   
  
   
   
   
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
   
 
 
 
 
 
 
 
 
  
   
   
   
   
  
   
   
   
   
 
 
 
 
 
 
   
 
   
 
   
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
VERINT SYSTEMS INC. AND SUBSIDIARIES 
Consolidated Statements of Operations 
For the Years Ended January 31, 2008, 2007, and 2006  

(in thousands, except per share data)

Revenue: 
Product 
Service and support 
Total revenue 
Cost of revenue: 
Product 
Service and support 
Amortization and impairment of acquired technology and backlog
Settlement with OCS 

Total cost of revenue 

Gross profit 
Operating expenses: 
Research and development, net 
Selling, general and administrative 
Amortization of other acquired intangible assets 
In-process research and development 
Impairments of goodwill and other acquired intangible assets
Integration, restructuring and other, net

Total operating expenses 

Operating income (loss) 
Other income (expense), net: 
Interest income 
Interest expense 
Other expense, net 

Total other income (expense), net

Income (loss) before income taxes and noncontrolling interest
Provision for income taxes 
Noncontrolling interest in net income of joint venture 
Net income (loss) 
Dividends on preferred stock 
Net income (loss) applicable to common shares 

Net income (loss) per share 
Basic 
Diluted 

Weighted average common shares outstanding 
Basic 
Diluted 

See notes to consolidated financial statements.  

Page F-4

For the Years Ended January 31,
2007

2006

2008

$

$

333,130   
201,413
534,543

121,627
100,397
8,018
—
230,042
304,501

87,668
259,183
19,668

6,682   

22,934
22,996
419,131
(114,630)

5,443   
(36,862)
(23,767)
(55,186)
(169,816)
27,729

1,064   
(198,609)
(8,681)  
(207,290)

(6.43)
(6.43)

32,222
32,222

$

$
$

$

$
$

251,584   
117,194   
368,778   

116,274   
48,175   
7,664   
19,158   
191,271   
177,507   

53,029   
148,229   
3,164   
—   
21,103   
(765)  
224,760   
(47,253)  

8,835   
(444)  
(595)  
7,796   
(39,457)  
141   
921   
(40,519)  
—   
(40,519)  

(1.26)  
(1.26)  

$

$

$
$

187,253 
91,501
278,754

88,996
40,598
5,017
—
134,611
144,143

34,889
98,399
1,337
2,852 
—
2,554
140,031
4,112

8,503 
(310)
(198)
7,995
12,107
9,625
818 
1,664
— 
1,664

0.05
0.05

32,156   
32,156   

31,781
32,620

                                   
   
 
 
   
   
   
   
   
 
 
   
 
   
   
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
  
   
   
   
   
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
  
   
   
   
   
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
VERINT SYSTEMS INC. AND SUBSIDIARIES 
Consolidated Statements of Stockholders’ Equity 
For the Years Ended January 31, 2008, 2007, and 2006  

Common Stock   

   Additional   

Par   
Shares     Value  

Paid-in     Treasury   
Capital

Stock

Unearned
Stock-based    

Compensation

Retained
Earnings
(Accumulated   
Deficit)

Accumulated Other
Comprehensive Income (Loss)

Unrealized  
Gains (Losses) 

Cumulative
Translation   
Adjustment

Total
Stockholders’ 
Equity

  31,578    $ 32  

$ 282,364  

$ —  

$

(3,395) 

$

2,155  

$

(151)  

$

2,370   

$

283,375 

—  

—  

—  

—  

—  

—  
—  

—  

—  

—  

—

—  

—  
—  

—  
—  

—  

(in thousands)

Balances as of January 31, 
2005 - as previously 
reported 

Cumulative impact of 

restatement adjustments —
see Note 2 

Balances as of January 31, 

2005 - as restated 
Comprehensive income: 
Net income 
Unrealized gain on available 
for sale securities, net 

Currency translation 

adjustment 
Total comprehensive 

income 

Exercise of stock options 
Stock-based compensation 

  —   

  —  

39,576  

  31,578   

32  

  321,940  

  —   

  —  

  —   

  —  

  —   

  —  

—  

—  

—  

  —   
591   

  —  
  —  

—  
7,979  

expense 

  —   

  —  

50  

Common stock issued for 

stock awards 

Purchases of treasury stock 
Tax effects from stock award 

291   
(12) 

—  
  —  

10,389  
—  

472
(472) 

plans 

  —   

  —  

4,074  

—  

Common stock issued for 

Employee Stock Purchase 
Plan 

Balances as of January 31, 

76   

  —  

2,212  

2006 

  32,524   

32  

  346,644  

Comprehensive loss: 
Net loss 
Unrealized gain on available 
for sale securities, net 

Currency translation 

  —   

—  

  —   

  —  

adjustment 
Total comprehensive loss  

  —   
  —   

  —  
  —  

—  

—  

—  
—  

Implementation of SFAS 

No. 123(R) 

Exercise of stock options 
Stock-based compensation 

expense 

Forfeitures of restricted stock 

awards 

Purchases of treasury stock 
Tax effects from stock award 

plans 

Other tax adjustments 
Balances as of January 31, 

  —   
23   

  —  
  —  

(13,119) 
382  

  —   

  —  

18,132  

(12) 
(16) 

  —  
  —  

  —   
  —   

  —  
—  

395  
—  

149  
312  

(395) 
(541) 

—  
—

2007 

  32,519   

32  

  352,895  

(936) 

Comprehensive loss: 
Net loss 
Unrealized gain on available 
for sale securities, net 

Currency translation 

  —   

  —  

  —   

  —  

adjustment 
Total comprehensive loss  

  —   
  —   

  —  
  —  

—  

—  

—  
—  

Cumulative effect of the 
adoption of FIN 48 
Stock-based compensation 

expense 

Stock options issued in 
business acquisition 
Common stock issued for 

stock awards 

Forfeitures of restricted stock 

awards 

Purchases of treasury stock 
Tax effects from stock award 

  —   

  —  

(1,674) 

  —   

—  

31,013  

  —   

  —  

4,717  

53   

  —  

(33) 
(13) 

  —  
  —  

—  

792  
—  

—  

—  

—  
—  

—  

—

—  

—  

(792) 
(366) 

plans 

  —   

  —  

(206) 

—  

Balances as of January 31, 

—  

(116,902) 

(2)  

(2,973) 

(80,301)

(3,395) 

(114,747) 

(153)  

(603) 

203,074 

—  

—  

—  

—  
—  

1,137  

(10,861)
—  

—  

—  

1,664  

—  

—  

1,664  
—  

—  

—
—  

—  

—  

— 

6 

— 

6 
— 

— 

— 
— 

— 

— 

—   

—   

(92) 

(92) 
—   

—   

—
—   

—   

—   

1,664 

6 

(92)

1,578 
7,979 

1,187 

—
(472)

4,074 

2,212 

(13,119) 

(113,083) 

(147)  

(695) 

219,632 

—

—  

—  
—  

13,119  
—  

—  

—  
—  

—  
—

—  

—  

—  

—  
—  

—  

—

—  

—  

—  
—  

—  

(40,519)

—  

—  
(40,519) 

—  
—  

—  

—  
—  

—  
—

— 

135 

— 
135 

— 
— 

— 

— 
— 

— 
— 

—

—   

(78) 
(78) 

—   
—   

—   

—   
—   

—   
—

(40,519)

135 

(78)
(40,462)

— 
382 

18,132 

— 
(541)

149 
312

(153,602) 

(12)  

(773) 

197,604 

(198,609) 

—  

—  
(198,609) 

(3,356) 

—

—  

—  

—  
—  

—  

— 

12 

— 
12 

— 

— 

— 

— 

— 
— 

— 

— 

—   

—   

163   
163   

—   

—

—   

—   

—   
—   

—   

(198,609)

12 

163 
(198,434)

(5,030)

31,013

4,717 

— 

— 
(366)

(206)

$

(610) 

$

29,298 

2008 

  32,526    $ 32  

$ 387,537  

$ (2,094) 

$

—  

$

(355,567) 

$

See notes to consolidated financial statements.  

Page F-5

                                   
   
 
 
   
   
   
  
 
 
  
   
  
 
 
  
 
 
  
 
 
 
 
 
 
   
 
 
 
 
 
   
   
   
  
 
 
   
 
 
   
 
 
   
 
 
   
   
 
 
 
 
 
 
   
 
 
 
   
   
 
 
 
 
 
   
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
  
 
 
  
   
  
 
 
  
 
 
  
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
  
 
 
  
   
  
 
 
  
 
 
  
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
  
 
 
  
   
  
 
 
  
 
 
  
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
VERINT SYSTEMS INC. AND SUBSIDIARIES 
Consolidated Statements of Cash Flows 
For the Years Ended January 31, 2008, 2007, and 2006  

(in thousands)
Cash flows from operating activities:
Net income (loss) 
Adjustments to reconcile net income (loss) to net cash provided by (used 

in) operating activities: 
Depreciation and amortization 
Provision for doubtful accounts 
Impairments of assets 
In-process research and development
Stock-based compensation 
Provision for deferred income taxes 
Excess tax benefits from stock-based compensation 
Non-cash losses on derivative financial instruments 
Other non-cash items, net 
Changes in operating assets and liabilities, net of effects of business 

combinations: 
Accounts receivable 
Inventories 
Deferred cost of revenue 
Accounts payable and accrued expenses
Deferred revenue 
Prepaid expenses and other assets  
Other liabilities 
Other, net 
Net cash provided by (used in) operating activities 
Cash flows from investing activities:
Cash paid for business combinations, net of cash acquired 
Purchases of property and equipment
Cash paid for capitalized software development costs 
Purchases of investments 
Sales and maturities of investments 
Other investing activities 
Net cash used in investing activities
Cash flows from financing activities:
Proceeds from issuance of preferred stock 
Proceeds from issuance of long-term debt 
Payment of debt issuance costs 
Exercises of stock options and employee stock purchase plan
Repayments of long-term debt 
Excess tax benefits from stock-based compensation 
Other financing activities 
Net cash provided by (used in) financing activities 
Effect of exchange rate changes on cash and cash equivalents
Net increase (decrease) in cash and cash equivalents 
Cash and cash equivalents, beginning of period 
Cash and cash equivalents, end of period 

Supplemental disclosures of cash flow information: 
Cash paid for interest 
Cash paid for income taxes 
Non-cash investing transactions: 
Fair value of stock options exchanged in connection with business 

combinations 

Accrued but unpaid purchases of property and equipment
Inventory transfers to property and equipment 
Business combination consideration earned, but paid in subsequent periods
Acquisition of license, paid for in subsequent periods 

See notes to consolidated financial statements.  

Page F-6  

For the Years Ended January 31,
2007

2006

2008

$

(198,609)

$

(40,519)  

$

1,664

46,791
3,380
28,083
6,682
31,013
19,992   
—
22,267
2,631

(20,184)
1,005   
5,613
8,480
25,130
14,040
4,697
(1,310)
(299)

(953,154)  
(14,247)
(4,624)
(208,000)
328,465
(173)
(851,733)

293,000   
650,000
(13,606)
—
(42,496)
—
(1,881)
885,017
923
33,908
49,325   
83,233

30,680
4,113

4,717
1,466

795   

1,796
—

20,873   
495   
25,036   
—   
18,132   
(6,222)  
(107)  
—   
2,406   

7,067   
(1,936)  
(740)  
6,105   
(23,666)  
(2,731)  
5,381   
(475)  
9,099   

17,736
684
—
2,852
1,187
4,864 
—
—
1,104

(11,889)
(1,251)
(7,737)
23,236
24,521
(5,600)
7,813
(911)
58,273

(42,473)  
(11,166)  
(4,492)  
(1,347,100)  
1,388,684   
1,461   
(15,086)  

(63,201)
(10,857)
(4,758)
(1,308,411)
1,334,809
(3,601)
(56,019)

—   
—   
—   
382   
(424)  
107   
(1,154)  
(1,089)  
671   
(6,405)  
55,730   
49,325   

150   
3,323   

—   
1,878   
947   
8,152   
—   

$

$
$

$
$
$
$
$

— 
—
—
10,191
(726)
—
(472)
8,993
(440)
10,807
44,923 
55,730

135
4,189

—
2,122
1,484 
1,936
2,856

$

$
$

$
$
$
$
$

$

$
$

$
$
$
$
$

                                   
   
 
 
   
   
   
   
   
 
 
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
  
   
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
  
   
   
   
   
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
VERINT SYSTEMS INC. AND SUBSIDIARIES  

Notes to Consolidated Financial Statements  

1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES  

Description of Business  

Unless the context otherwise requires, the terms “Verint”, “we”, “us”, and “our” in these notes to consolidated financial statements 
refer to Verint Systems Inc. and its consolidated subsidiaries.  

Verint® Systems Inc. is a leading global provider of Actionable Intelligence® solutions and value-added services designed to help 
organizations make timely and effective decisions. Our solutions are used to capture, distill, and analyze complex and underused 
information sources, such as voice, video, and unstructured text. In the enterprise market, our workforce optimization solutions help 
organizations enhance customer service operations in contact centers, branches, and back-office environments to increase customer 
satisfaction, reduce operating costs, identify revenue opportunities, and improve profitability. In the security intelligence market, our 
video intelligence, public safety, and communications intelligence and investigative solutions are used by government and commercial 
organizations in their efforts to protect people, property, and infrastructure.  

Basis of Presentation  

We are a majority-owned subsidiary of Comverse Technology, Inc. (“Comverse”). Comverse historically provided certain corporate 
and administrative services to us in the past. However, during the three years ended January 31, 2008, Comverse no longer provided 
material levels of such services.  

Principles of Consolidation  

The accompanying consolidated financial statements include the accounts of Verint Systems Inc., our wholly-owned subsidiaries and 
a joint venture in which we hold a 50% equity interest. This joint venture is a variable interest entity in which we are the primary 
beneficiary. Our investment in this joint venture, which functions as a systems integrator for Asian markets, is not material to our 
consolidated financial statements. All significant intercompany accounts and transactions have been eliminated. We reflect the 
noncontrolling interest in net income (loss) of the joint venture in the consolidated statements of operations, and the noncontrolling 
interest in the joint venture is recorded in other liabilities on the consolidated balance sheet. We have included the results of operations 
of acquired companies from the date of acquisition.  

Page F-7

  
   
Use of Estimates  

The preparation of financial statements in conformity with U.S. generally accepted accounting principles (“GAAP”) requires our 
management to make estimates and assumptions, which may affect the reported amounts of assets and liabilities and the disclosure of 
contingent assets and liabilities at the date of the consolidated financial statements and the reported amounts of revenue and expenses 
during the reporting period. Actual results could differ from those estimates.  

Cash and Cash Equivalents  

Cash primarily consists of cash on hand and bank deposits. Cash equivalents primarily consist of interest-bearing money market 
accounts and other highly liquid investments with an original maturity of three months or less when purchased.  

Restricted Cash and Bank Time Deposits  

Restricted cash and restricted bank time deposits are pledged as collateral or otherwise restricted as to use for vendor payables, general 
liability insurance, workers’ compensation insurance, and warranty programs. Restricted bank time deposits generally consist of 
certificates of deposit with original maturities of between 90 and 360 days.  

Investments  

Investments generally consist of marketable debt securities of corporations, the U.S. government and agencies of the U.S. government. 
Through January 31, 2008, we also periodically invested in auction rate securities. Effective in the year ended January 31, 2009, we no 
longer invest in auction rate securities as a matter of policy.  

In accordance with Statement of Financial Accounting Standards (“SFAS”) No. 115, Accounting for Certain Investments in Debt and 
Equity Securities, we determine the appropriate classification of debt securities at the time of purchase and reevaluate such 
designations as of each balance sheet date. Our investments in marketable securities, all of which are classified as available-for-sale, 
are stated at fair value based on market quotes. Investments with stated maturities beyond one year are classified as short-term if the 
securities are highly marketable and readily convertible into cash for current operations. Unrealized gains and losses, net of deferred 
taxes, are recorded as a component of accumulated other comprehensive income in stockholders’ equity. We recognize realized gains 
and losses upon sale of short-term investments, and declines in value deemed to be other than temporary, using the specific 
identification method. Interest on short-term investments is recognized within income when earned.  

We periodically review our investments for indications of possible impairment in value. Factors considered in determining whether a 
loss is other than temporary include the length of time and extent to which fair value has been below the cost basis, the financial 
condition and near-term prospects of the investee, and our intent and ability to hold the investment for a period of time sufficient to 
allow for any anticipated recovery in market value. Upon sale, the cumulative unrealized gain or loss associated with the sold security 
that was previously recorded in accumulated other comprehensive income (loss) is reclassified into the consolidated statement of 
operations as a realized gain (loss), which is included in interest and other income, net.  

Page F-8

                                   
   
Concentration of Credit Risk  

Financial instruments that potentially subject us to concentrations of credit risk consist principally of cash and cash equivalents, bank 
time deposits, short-term investments, and trade accounts receivable. We invest our cash in bank accounts, certificates of deposit, and 
money market accounts with major financial institutions, in U.S. Treasury and agency obligations, and in debt securities of 
corporations. By policy, we seek to limit credit exposure on investments through diversification and by restricting our investments to 
highly-rated securities.  

We grant credit terms to our customers in the ordinary course of business. Concentrations of credit risk with respect to trade accounts 
receivable are limited due to the large number of customers comprising our customer base and their dispersion across different 
geographic areas.  

Fair Value of Financial Instruments  

Our financial instruments consist principally of cash and cash equivalents, bank time deposits, short-term investments, derivative 
instruments, accounts receivable, accounts payable, accrued expenses, and long-term debt. The carrying value of cash and cash 
equivalents, bank time deposits, accounts receivable, and accounts payable approximates fair value because of their nature and short 
period of time to maturity or payment. The fair value of short-term investments, derivative instruments, and long-term debt is 
determined using quoted market prices for those securities or similar financial instruments.  

Accounts Receivable, Net  

Accounts receivable are recorded at the invoiced amount and are not interest-bearing, subject to the following:  

The application of our revenue recognition policies sometimes results in circumstances for which we are unable to recognize revenue 
relating to sales transactions that have been billed, but the related account receivable has not been collected. For consolidated balance 
sheet presentation purposes, we do not recognize the deferred revenue or the related account receivable and no amounts appear in our 
consolidated balance sheets for such transactions. Only to the extent that we have received cash for a given deferred revenue 
transaction is the amount included in the deferred revenue recorded on the consolidated balance sheets.  

Allowance for Doubtful Accounts  

We estimate the collectability of our accounts receivable balances each accounting period and adjust our allowance for doubtful 
accounts accordingly. We exercise a considerable amount of judgment in assessing the collectability of accounts receivable, including 
consideration of the creditworthiness of each customer, their collection history and the related aging of past due receivables balances. 
We evaluate specific accounts when we learn that a customer may be experiencing a deterioration of its financial condition due to 
lower credit ratings, bankruptcy, or other factors that may affect its ability to render payment.  

Page F-9

                                   
   
The following table summarizes the activity in our allowance for doubtful accounts for the years ended January 31, 2008, 2007, and 
2006:  

(in thousands)
Balance at beginning of year 
Provisions charged to expense 
Amounts written-off 
Other (1) 

Balance at end of year 

For the Years Ended January 31,
2007

2006

2008

$

$

$

2,630
3,366
(251)
745   

$

2,304   
425   
(294)  
195   

2,571
348
(583)
(32)

6,490

$

2,630   

$

2,304

(1)   Includes balances from acquisitions and changes in balances due to foreign currency exchange rates.

Inventories  

Inventories are stated at the lower of cost or market. Cost is determined using the weighted average method of inventory accounting. 
The valuation of our inventories requires us to make estimates regarding excess or obsolete inventories, including making estimates of 
the future demand for our products. Although we make every effort to ensure the accuracy of our forecasts of future product demand, 
any significant unanticipated changes in demand, price, or technological developments could have a significant impact on the value of 
our inventory and reported operating results. Charges for excess and obsolete inventories are included within cost of revenue.  

Property and Equipment, net  

Property and equipment are stated at cost, net of accumulated depreciation and amortization. Depreciation is computed using the 
straight-line method based over the estimated useful lives of the assets. We depreciate our property and equipment, other than 
buildings and leasehold improvements, over periods ranging from three to ten years. Buildings are depreciated over periods ranging 
from twenty-five to thirty years. Furniture and fixtures are depreciated over periods ranging from three to ten years. Leasehold 
improvements are amortized over the shorter of their estimated useful lives or the related lease term.  

The cost of maintenance and repairs of property and equipment is charged to operations as incurred. When assets are retired or 
disposed of, the cost and accumulated depreciation or amortization thereon are removed from the consolidated balance sheet and any 
resulting gain or loss is recognized in the consolidated statement of operations.  

Page F-10

                                   
   
 
   
   
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
  
   
   
   
 
 
 
 
 
 
 
 
 
 
 
Goodwill, Other Acquired Intangible Assets, and Long-lived Assets  

We record goodwill when the purchase price of net tangible and intangible assets we acquire exceeds their fair value. Other acquired 
intangible assets include identifiable acquired technologies, trade names, customer relationships, distribution networks, sales backlogs, 
and non-competition agreements. We amortize the cost of finite-lived identifiable intangible assets on a straight-line basis, which 
approximates the pattern in which the economic benefits of the assets are expected to be realized, over periods of ten years or less.  

We regularly perform reviews to determine if the carrying values of our goodwill and other intangible assets are impaired. In 
accordance with SFAS No. 142, Goodwill and Other Intangible Assets (“SFAS No. 142”), we review goodwill for impairment in 
value at least annually on November 1, or more frequently if an event occurs indicating the potential for impairment. As of January 
31, 2008, 2007 and 2006, we had no indefinite-lived intangible assets other than goodwill. To test for potential impairment, we first 
perform an assessment of the fair value of our reporting units. We utilize three primary approaches to determine fair value: (i) an 
income-based approach, using projected discounted cash flows, (ii) a market-based approach using multiples of comparable 
companies, and (iii) a transaction-based approach using multiples for recent acquisitions of similar businesses made in the 
marketplace.  

Our estimate of fair value of each reporting unit is based on a number of subjective factors, including: (a) appropriate weighting of 
valuation approaches (income approach, comparable public company approach and comparable transaction approach), (b) estimates of 
our future cost structure, (c) discount rates for our estimated cash flows, (d) selection of peer group companies for the public company 
and the market transaction approaches, (e) required level of working capital, (f) assumed terminal value, and (g) time horizon of cash 
flow forecasts.  

The fair value of each reporting unit is compared to its carrying value to determine whether there is an indication of impairment in 
value. If an indication of impairment exists, we perform a second analysis to measure the amount of impairment, if any. During the 
years ended January 31, 2008 and 2007 we recorded non-cash charges to recognize impairments of goodwill of $20.6 million and 
$20.3 million, respectively.  

In accordance with SFAS No. 144, Accounting for the Impairment or Disposal of Long-Lived Assets (“SFAS No. 144”), we review 
intangible assets that have finite useful lives and other long-lived assets when an event occurs indicating the potential for impairment. 
If any indicators are present, we perform a recoverability test by comparing the sum of the estimated undiscounted future cash flows 
attributable to the assets in question to their carrying amounts. If the undiscounted cash flows used in the test for recoverability are 
less than the long-lived assets carrying amount, we determine the fair value of the long-lived asset and recognize an impairment loss if 
the carrying amount of the long-lived asset exceeds its fair value.  

During the years ended January 31, 2008 and 2007, we recorded non-cash charges to recognize impairments of long-lived intangible 
assets other than goodwill of $2.7 million and $4.5 million, respectively.  

Further discussion of these impairment charges appears in Note 6, “Intangible Assets and Goodwill”. Impairment charges related to 
operating expenses are included in impairments of goodwill and other acquired intangible assets, and impairment charges related to 
cost of revenue are included in amortization and impairment of acquired technology and backlog on the accompanying consolidated 
statements of operations.  

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Derivative Financial Instruments  

As part of our risk management strategy we use derivative financial instruments including forward contracts and interest rate swap 
agreements to hedge against certain foreign currency and interest rate exposures. Our intent is to offset gains and losses that occur 
from the underlying exposure with gains and losses on the derivative contracts used to offset them. As a matter of our company policy, 
we do not enter into speculative positions with derivative instruments. In accordance with SFAS No. 133, Accounting for Derivative 
Instruments and Hedging Activities (“SFAS No. 133”) the criteria we use for designating a derivative as a hedge include 
contemporaneous documentation of the instrument’s effectiveness in risk reduction and direct matching of the financial instrument to 
the underlying transaction. We record all derivatives in other assets or other liabilities on our consolidated balance sheets at their fair 
values. Gains and losses from the changes in values of these derivatives are accounted for based on the use of the derivative and 
whether it qualifies for hedge accounting.  

For the years ended January 31, 2008, 2007, and 2006, none of our derivative instruments are being accounted for using hedge 
accounting and accordingly, all derivatives are marked-to-market at the end of each accounting period, with changes in fair value 
whether realized or unrealized, recognized in current period earnings within other income (expense), net. See Note 14, “Derivative 
Financial Instruments” for a full description of our hedging activities and related accounting policies.  

Long-term Debt  

We capitalize debt issuance costs incurred in connection with our long-term borrowings and credit facilities. We amortize these costs 
as an adjustment to interest expense over the contractual life of the associated long-term borrowing or credit facility using the effective 
interest method for long-term borrowings and the straight-line method for revolving credit facilities. When unscheduled principal 
payments are made, we adjust the amortization of our deferred debt issuance costs to reflect the expected remaining terms of the 
borrowing.  

Segment Reporting  

We have three operating segments, which are also our reportable segments, Enterprise Workforce Optimization Solutions 
(“Workforce Optimization”), Video Intelligence Solutions (“Video Intelligence”), Communications Intelligence and Investigative 
Solutions (“Communications Intelligence”). We determine our reportable segments in accordance with SFAS No. 131, Disclosures 
about Segments of an Enterprise and Related Information. Our Chief Executive Officer is our chief operating decision maker, who 
utilizes segment revenues and segment contribution as the primary basis for assessing financial results of segments and for the 
allocation of resources. See Note 18, “Segment, Geographic and Significant Customer Information”, for a full description of our 
segments and related accounting policies.  

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Revenue Recognition  

We derive and report our revenue in two categories: (i) product revenue, including hardware and software products, and (ii) service 
and support revenue, including revenue from installation services, post-contract customer support (“PCS”), project management, 
hosting services, and training services.  

Our revenue recognition policy is a critical component of determining our operating results and is based on a complex set of 
accounting rules that require us to make significant judgments and estimates. Our customer arrangements typically include several 
elements including products, services, and support. Revenue recognition for a particular arrangement is dependent upon such factors 
as the level of customization within the solution and the contractual delivery, acceptance, payment, and support terms with the 
customer. Significant judgment is required to conclude whether collectability of fees is considered probable and whether fees are fixed 
and determinable. In addition, our multiple element arrangements must be carefully reviewed to determine whether the fair value of 
each element can be established, which is a critical factor in determining the timing of the arrangement’s revenue recognition.  

For software license arrangements that do not require significant modification or customization of the underlying software, we 
recognize revenue when we have persuasive evidence of an arrangement, the product has been shipped or the services have been 
provided to the customer, the sales price is fixed or determinable, collectability is probable, and all pertinent criteria are met as 
required by the American Institute of Certified Public Accountants (“AICPA”) Statement of Position (“SOP”) 97-2, Software Revenue 
Recognition, SOP 98-9, Modification of SOP 97-2, Software Revenue Recognition With Respect to Certain Transactions, and EITF 
Issue No. 03-5, Applicability of AICPA Statement of Position 97-2 to Non-Software Deliverables in an Arrangement Containing 
More-Than-Incidental Software (in the aggregate also known as “SOP 97-2”).  

The majority of our software license arrangements contain multiple elements including software, hardware, PCS, and professional 
services such as installation, consulting, and training. We allocate revenue to the delivered elements of the arrangement using the 
residual method, whereby revenue is allocated to the undelivered elements based on vendor specific objective evidence of fair value 
(“VSOE”) of the undelivered elements as prescribed in SOP 97-2 with the remaining arrangement fee allocated to the delivered 
elements and recognized as revenue assuming all other revenue recognition criteria are met. If we are unable to establish VSOE for the 
undelivered elements of the arrangement, revenue recognition is deferred for the entire arrangement until all elements of the 
arrangement are delivered. However, if the only undelivered element is PCS, we recognize the arrangement fee ratably over the PCS 
period.  

For multiple element arrangements for which we are unable to establish VSOE of one or more elements, and where such arrangements 
are recognized ratably, we use various available indicators of fair value and apply our best judgment to reasonably classify the 
arrangement’s revenue into product revenue and service revenue for purposes of financial reporting. For these arrangements, we 
review our VSOE for training, installation, and PCS services from similar transactions, stand-alone services arrangements and prepare 
comparisons to peers, in order to determine reasonable and consistent approximations of fair values of service revenue for statement of 
operations classification purposes. The remaining amount is allocated to product revenue.  

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Our policy for establishing VSOE of fair value for installation, consulting, and training is based upon an analysis of separate sales of 
services, which are then compared with the fees charged when the same elements are included in a multiple element arrangement.  

PCS revenues are derived from providing technical software support services and unspecified software updates and upgrades to 
customers on a when and if available basis. PCS revenue is recognized ratably over the term of the maintenance period, which in most 
cases is one year. When PCS is included within a multiple element arrangement, we utilize either the substantive renewal rate 
approach or the bell-shaped curve approach to establish VSOE of fair value for the PCS, depending upon the business operating 
segment, geographical region, or product line.  

Under the bell-shaped curve approach of establishing VSOE, we perform a VSOE compliance test to ensure that a substantial majority 
of our actual PCS renewals are within a narrow range of pricing.  

Under the substantive renewal rate approach, we believe it is necessary to evaluate whether both the support renewal rate and term are 
substantive, and whether the renewal rate is being consistently applied to subsequent renewals for a particular customer. We establish 
VSOE under this approach through analyzing the renewal rate stated in the customer agreement and determining whether that rate is 
above the minimum substantive VSOE renewal rate established for that particular PCS offering. The minimum substantive VSOE rate 
is determined based upon an analysis of renewal rates associated with historical PCS contracts. For contracts that do not contain a 
stated renewal rate, revenue associated with the entire bundled arrangement is recognized ratably over the PCS term. Contracts that 
have a renewal rate below the minimum substantive VSOE rate are deemed to contain a more than insignificant discount element, for 
which VSOE cannot be established. We recognize aggregate contractual revenue for these arrangements over the period that the 
customer is entitled to renew their PCS at the discounted rate, but not to exceed the estimated economic life of the product. We 
evaluate many factors in determining the estimated economic life of our products, including the support period of the product, 
technological obsolescence, and the customers’ expectations. We have concluded that our software products have estimated economic 
lives ranging from five to seven years.  

For certain of our products, we do not have an explicit obligation to provide PCS but as a matter of business practice have provided 
implied PCS. The implied PCS is accounted for as a separate element for which VSOE does not exist. Arrangements that contain 
implied PCS are recognized over the period the implied PCS is provided, but not to exceed the estimated economic life of the product. 

For shipment of products which include embedded firmware that has been deemed incidental, we recognize revenue in accordance 
with Staff Accounting Bulletin (“SAB”) No. 104, Revenue Recognition (“SAB No. 104”) and EITF Issue No. 00-21, Revenue 
Arrangements with Multiple Deliverables (“EITF No. 00-21”). EITF No. 00-21 addresses the accounting for arrangements that may 
involve the delivery or performance of multiple products, services, and/or rights to use assets. Under the terms of SAB No. 104, 
revenue is recognized provided that persuasive evidence of an arrangement exists, delivery has occurred or services have been 
rendered, the fee is fixed or determinable and collectability of the fee is reasonably assured. For shipments of hardware products, 
delivery is considered to have occurred upon shipment, provided that the risks of loss, and title in certain jurisdictions, have been 
transferred to the customer.  

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Some of our arrangements require significant customization of the product to meet the particular requirements of the customer. For 
these arrangements, revenue is recognized in accordance with Accounting Research Bulletin No. 45, Long-Term Construction-Type 
Contracts, and the relevant guidance contained within SOP 81-1, Accounting for Performance of Construction-Type and Certain 
Production-Type Contracts (“SOP 81-1”), typically using the percentage-of-completion (“POC”) method. Under the POC method, 
revenue recognition is generally based upon the ratio of hours incurred to date to the total estimated hours required to complete the 
contract. Profit estimates on long-term contracts are revised periodically based on changes in circumstances, and any losses on 
contracts are recognized in the period that such losses become evident. If the range of profitability cannot be estimated, but some level 
of profit is assured, revenue is recognized to the extent of costs incurred, until such time that the project’s profitability can be 
estimated or the services have been completed. In addition, if VSOE does not exist for the contract’s PCS element but some level of 
profitability is assured, revenue is recognized to the extent of costs incurred. Once the services are completed, the remaining portion of 
the arrangement fee is recognized ratably over the remaining PCS period. In the event some level of profitability on a contract cannot 
be assured, the completed-contract method of revenue recognition is applied.  

In certain of our arrangements accounted for under SOP 81-1, the fee is contingent on the return on investment our customers receive 
from such services. Revenue from these arrangements is recognized under the completed contract method of accounting when the 
contingency is resolved and collectability is assured, which in most cases is upon final receipt of payment.  

If an arrangement includes customer acceptance criteria, revenue is not recognized until we can objectively demonstrate that the 
software or services meet the acceptance criteria, or the acceptance period lapses, whichever occurs earlier.  

We record provisions for estimated product returns in accordance with SFAS No. 48, Revenue Recognition When Right of Return 
Exists, in the same period in which the associated revenue is recognized. We base these estimates of product returns upon historical 
levels of sales returns and other known factors. Actual product returns could be different from our estimates and current or future 
provisions for product returns may differ from historical provisions. Concessions granted to customers are recorded as reductions to 
revenue in the period in which they were granted. The vast majority of our contracts are successfully completed, and concessions 
granted to customers are minimal in both dollar value and frequency.  

Product revenue derived from shipments to resellers and original equipment manufacturers (“OEMs”) who purchase our products for 
resale are generally recognized when such products are shipped (on a “sell-in” basis). We have historically experienced insignificant 
product returns from resellers and OEMs, and our payment terms for these customers are similar to those granted to our end-users. If a 
reseller or OEM develops a pattern of payment delinquency, or seeks payment terms longer than generally accepted, we defer the 
recognition of revenue until the receipt of cash. Our arrangements with resellers and OEMs are periodically reviewed as our business 
and products change.  

We follow EITF Issue No. 99-19, Reporting Revenue Gross as Principal versus Net as an Agent. Generally, we record revenue at 
gross and record costs related to a sale in cost of revenue. In those cases where we are not the primary obligor and/or do not bear 
credit risk, or where we earn a fixed transactional fee, revenue is recorded under the net method based on the net amount retained by 
us.  

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Reimbursements for out-of-pocket expenses are reported as revenue in accordance with EITF Issue No. 01-14, Income Statement 
Characterization of Reimbursements Received for “Out-of-Pocket” Expenses Incurred. Shipping and handling fees and expenses that 
are billed to customers are recognized in revenue and the costs associated with such fees and expenses are recorded in cost of revenues 
in accordance with EITF Issue No. 00-10, Accounting for Shipping and Handling Fees and Costs. Historically, these fees and 
expenses have not been material. Taxes collected from customers and remitted to governmental authorities are excluded from revenue. 

For information regarding the correction of errors in previously reported financial statements with respect to recognition of revenue 
related to certain contracts, including errors related to the improper determination of VSOE, please see Note 2, “Corrections of Errors 
in Previously Issued Consolidated Financial Statements”.  

Cost of Revenue  

Our cost of revenue includes costs of materials, compensation and benefit costs for operations and service personnel, subcontractor 
costs, royalties and license fees, depreciation of equipment used in operations and service, amortization of capitalized software 
development costs and certain purchased intangible assets, and related overhead costs.  

Where revenue is recognized over multiple periods in accordance with our revenue recognition policies, we have made an accounting 
policy election whereby cost of product revenue, including hardware and third-party software license fees are capitalized and 
recognized in the same period that product revenue is recognized, while installation and other service costs are generally expensed as 
incurred, except for certain contracts that are accounted for using contract accounting principles. Deferred costs of revenue are 
classified in their entirety as current or long-term assets based on whether the related revenue will be recognized within twelve months 
of the origination date of the arrangement.  

For certain contracts accounted for using contract accounting principles, revisions in estimates of costs and profits are reflected in the 
accounting period in which the facts that require the revision become known, if such facts become known subsequent to the issuance 
of the consolidated financial statements. If such facts become known before the issuance of the financial statements, the requisite 
revisions in estimates of costs and profits are reflected in these financial statements. At the time a loss on a contract becomes evident, 
the entire amount of the estimated loss is accrued. Related contract costs include all direct material and labor costs and those indirect 
costs related to contract performance.  

Customer acquisition and origination costs, including sales commissions, are recorded in selling general and administrative expenses. 
These costs are expensed as incurred, with the exception of certain sales referral fees in our Communication Intelligence business 
which are capitalized and amortized ratably over the revenue recognition period.  

On July 31, 2006, we entered into a settlement agreement with the OCS, pursuant to which we exited a royalty-bearing program and 
the OCS agreed to accept a lump sum payment of approximately $36.0 million. Prior to the settlement, we had accrued approximately 
$16.8 million of royalties and related interest due under the original terms of the program through charges to cost of revenue in the 
corresponding periods of the related revenue, net of previous royalty payments. We recorded a charge of approximately $19.2 million 
to cost of revenue in the second quarter of the year ended January 31, 2007 for the remaining amount of the lump sum settlement in 
excess of amounts previously accrued under the program. Payments agreed to under the OCS settlement were completed immediately 
following the execution of the settlement agreement. Beginning in calendar year 2006, we entered into a new program with the OCS 
under which we are no longer required to pay royalties to the OCS. 

Page F-16

                                   
   
Research and Development, net  

With the exception of certain software development costs, all research and development costs are expensed as incurred, and consist 
primarily of personnel and consulting costs, travel, depreciation of research and development equipment, and related overhead and 
other costs associated with research and development activities.  

We receive non-refundable grants from the Israel Office of the Chief Scientist (“OCS”) that fund a portion of our research and 
development expenditures. Prior to arrangements that were made early in calendar year 2006, subject to a settlement completed in 
July 2006, we entered into royalty-bearing arrangements with the OCS, wherein royalties were payable only in the event the projects 
receiving such grants were successfully commercialized and generated revenue. Royalties, are recorded as part of our cost of revenue 
when due. Beginning in calendar year 2006, we only enter into non royalty-bearing arrangements with the OCS which do not require 
us to pay royalties. Funds received from the OCS are recorded as a reduction to research and development expense.  

Software Development Costs  

Software development costs incurred subsequent to establishing technological feasibility, and continuing through general release of 
the software products, are capitalized in accordance with SFAS No. 86, Accounting for the Costs of Computer Software to be Sold, 
Leased, or Otherwise Marketed. Amortization of capitalized costs begins in the period in which the related product is available for 
general release to customers and is recorded on a straight-line basis, which approximates the pattern in which the economic benefits of 
the capitalized costs are expected to be realized, over the useful lives of the related software products, generally four years.  

Income Taxes  

We account for income taxes using a balance sheet approach in accordance with SFAS No. 109, Accounting for Income Taxes (“SFAS 
No. 109”). Under this approach, deferred taxes are recorded for the future tax consequences expected to occur when the reported 
amounts of assets and liabilities are recovered or paid. The provision for income taxes represents income taxes paid or payable for the 
current year plus the change in deferred taxes during the year. Deferred taxes result from differences between the financial statement 
and tax bases of our assets and liabilities, and are adjusted for changes in tax rates and tax laws when changes are enacted. The effects 
of future changes in income tax laws or rates are not anticipated.  

We are subject to income taxes in the United States and numerous foreign jurisdictions. The calculation of our tax provision involves 
the application of complex tax laws and requires significant judgment and estimates.  

Page F-17

                                   
   
We evaluate the realizability of our deferred tax assets for each jurisdiction in which we operate at each reporting date. SFAS No. 109 
requires a valuation allowance to be established when it is more likely than not that all or a portion of our deferred tax assets will not 
be realized. The ultimate realization of deferred tax assets is dependent upon the generation of future taxable income of the same 
character and in the same jurisdiction. We consider all available positive and negative evidence in making this assessment, including 
but not limited to, the scheduled reversal of deferred tax liabilities, projected future taxable income and tax planning strategies. In 
circumstances where there is sufficient negative evidence indicating that our deferred tax assets are not more-likely-than-not 
realizable, we establish a valuation allowance.  

On February 1, 2007, we implemented the provisions of FASB Interpretation No. 48, Accounting for Uncertainty in Income Taxes, an 
interpretation of FASB Statement No. 109 (“FIN 48”). FIN 48 requires a two-step approach to recognizing and measuring uncertain 
tax positions accounted for in accordance with SFAS No. 109. The first step is to evaluate tax positions taken or expected to be taken 
in a tax return by assessing whether, based solely on their technical merits, they are more-likely-than-not sustainable upon 
examination and including resolution of any related appeals or litigation process. The second step is to measure the associated tax 
benefit of each position as the largest amount that we believe is more-likely-than-not realizable. Differences between the amount of 
tax benefits taken or expected to be taken in our income tax returns and the amount of tax benefits recognized in our financial 
statements, determined by applying the prescribed methodologies of FIN 48, represent our unrecognized income tax benefits, which 
we either record as a liability or as a reduction of the deferred tax asset for net operating loss carryovers. This interpretation also 
provides guidance on de-recognition, financial statement classification, interest and penalties, accounting in interim periods, disclosure 
and transition. Our policy is to include interest and penalties related to unrecognized income tax benefits as a component of income 
tax expense.  

Functional Currency and Foreign Currency Transaction Gains and Losses  

The functional currency for each of our foreign subsidiaries is the respective local currency with the exception of our subsidiaries in 
Israel and Canada, whose functional currencies are the U.S. Dollar (“dollar”). Most of our revenue and materials purchased from 
suppliers are denominated in or linked to the dollar. Transactions denominated in currencies other than the dollar (primarily 
compensation and benefits costs of foreign operations) are converted to the dollar on the transaction date, and any resulting assets or 
liabilities are further translated at each reporting date and at settlement. Gains and losses recognized upon such translations are 
included within other income (expense), net in the consolidated statements of operations.  

In those limited instances where a foreign subsidiary has a functional currency other than the dollar, revenue and expenses are 
translated into dollars using average exchange rates for the reporting period, while assets and liabilities are translated into dollars using 
period-end rates. The effects of foreign currency translation adjustments are included in stockholders’ equity as a component of 
accumulated other comprehensive income (loss) in the accompanying consolidated balance sheets.  

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Stock-Based Compensation  

On February 1, 2006, we adopted SFAS No. 123 (revised 2004), Share-Based Payment (“SFAS No. 123(R)”) and related 
interpretative guidance issued by the FASB and the Securities and Exchange Commission (“SEC”). SFAS No. 123(R) requires the 
recognition of the cost of employee services received in exchange for an award of equity instruments in the financial statements and 
measurement of such cost based on the grant-date fair value of the award. We use the Black-Scholes option-pricing model to estimate 
the fair value of certain of our stock-based awards. SFAS No. 123(R) requires the fair value of an award to be recognized over the 
period during which an employee is required to provide service in exchange for the award.  

SFAS No. 123(R) replaced SFAS No. 123, Accounting for Stock-Based Compensation (“SFAS No. 123”), and superseded Accounting 
Principles Board (“APB”) Opinion No. 25, Accounting for Stock Issued to Employees (“APB No. 25”), and its related interpretations. 
Prior to the adoption of SFAS No. 123(R) we previously recognized expense using an intrinsic method for option awards granted at 
exercise prices less than the fair market value of the underlying common stock as of the measurement date.  

As part of our adoption of SFAS No. 123(R), we applied the modified prospective transition method to all past awards outstanding 
and unvested as of February 1, 2006 and are recognizing the associated expense over the remaining vesting period of such awards 
based on the fair values determined under SFAS No. 123. As such, the modified prospective transition method does not result in a 
restatement of results of prior periods.  

The following table provides pro forma disclosure of stock-based compensation expense in accordance with SFAS No. 148, 
Accounting for Stock-Based Compensation—Transition and Disclosure—an amendment of FASB Statement No. 123, as if the fair 
value accounting method of SFAS No. 123 had been applied to stock-based compensation for the year ended January 31, 2006.  

(in thousands, except per share amounts)
Net income (loss): 
As reported 
Add: Stock-based compensation included in net income, net of related tax effect
Add: Stock option expense related to Comverse options issued below fair market value
Deduct: Total stock-based compensation expense determined under fair value based method for all awards, net 

  $

of related tax effects 

Pro forma net loss 

Net income (loss) per share — basic and diluted 

As reported 
Pro forma 

  $

  $
  $

1,664
836
29

(9,961)
(7,432)

0.05
(0.23)

Year Ended
  January 31, 2006

Information regarding the correction of errors in previously issued financial statements associated with certain option awards made in 
years prior to the adoption of SFAS No. 123(R) appears in Note 2, “Corrections of Errors in Previously Issued Consolidated Financial 
Statements”.  

Page F-19  

                                   
   
 
 
   
 
 
 
   
 
 
 
 
 
 
   
 
 
 
   
 
 
 
  
 
   
 
   
   
 
 
 
   
 
 
 
Net Income (Loss) Per Share  

Shares used in the calculation of basic net income (loss) per share are based on the weighted-average number of shares outstanding 
during the accounting period. Shares used in the calculation of basic earnings per share exclude unvested shares of restricted stock 
because they are contingent upon future service conditions. Shares used in the calculation of diluted net income per share are based on 
the weighted-average number of shares outstanding, adjusted for the assumed exercise of all potentially dilutive stock options and 
other stock-based awards outstanding using the treasury stock method. Shares used in the calculation of diluted net income per share 
also include the assumed conversion of our convertible preferred stock, if dilutive. In periods for which we report a net loss, basic net 
loss per share and diluted net loss per share are identical since the effect of potential common shares is anti-dilutive and therefore 
excluded.  

Adoption of Other Accounting Pronouncements  

In November 2004, the FASB issued SFAS No. 151, Inventory Costs — an amendment of ARB No. 43, Chapter 4 (“SFAS No. 151”). 
SFAS No. 151 clarifies that abnormal inventory costs such as costs of idle facilities, excess freight and handling costs, and wasted 
materials (spoilage) are required to be recognized as current period charges. We adopted the provisions of SFAS No. 151 effective 
February 1, 2006 on a prospective basis. The adoption of SFAS No. 151 did not have a material effect on our financial position, 
results of operations or cash flows.  

In May 2005, the FASB issued SFAS No. 154, Accounting Changes and Error Corrections, which replaced APB Opinion No. 20, 
Accounting Changes, (“SFAS No. 154”) and SFAS No. 3, Reporting Accounting Changes in Interim Financial Statements-An 
Amendment of APB Opinion No. 28. SFAS No. 154 provides guidance on the accounting for and reporting of accounting changes and 
error corrections. It establishes retrospective application as the required method for accounting for and reporting a change in 
accounting principle (in the absence of explicit transition requirements specific to a newly adopted accounting principle) and a 
correction of an error. In September 2006, the SEC issued SAB No. 108, Considering the Effects of Prior Year Misstatements When 
Quantifying Misstatements in Current Year Financial Statements (“SAB No. 108”). SAB No. 108 provides guidance on how the 
effects of the carryover or reversal of prior year financial statement misstatements should be considered in quantifying a current year 
misstatement. Specifically, SAB No. 108 requires that companies evaluate the materiality of an error on the basis of both (1) the error 
quantified as the amount by which the current year income was misstated and (2) the cumulative error quantified as the cumulative 
amount by which the current year balance sheet was misstated. In our determination, presentation, and disclosure of the errors and 
resulting corrective adjustments discussed in Note 2, “Correction of Errors in Previously Issued Consolidated Financial Statements”, 
we applied the applicable provisions of both SFAS No. 154 and SAB No. 108.  

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In November 2005, the FASB issued FASB Staff Position (“FSP”) Nos. FAS 115-1 and FAS 124-1, The Meaning of Other-Than-
Temporary Impairment and Its Application to Certain Investments (“FSP FAS 115-1”). FSP FAS 115-1 addresses the determination 
as to when an investment is considered impaired, whether that impairment is other than temporary, and the measurement of an 
impairment loss. FSP FAS 115-1 also includes accounting considerations subsequent to the recognition of other-than-temporary 
impairment and requires certain disclosures about unrealized losses that have not been recognized as other-than-temporary 
impairments. FSP FAS 115-1 clarifies that an investor must recognize an impairment loss no later than when the impairment is 
deemed other-than-temporary, even if a decision to sell an impaired security has not been made. We adopted the provisions of FSP 
FAS 115-1 effective February 1, 2006 on a prospective basis. The adoption of FSP FAS 115-1 did not have a material effect on our 
financial position, results of operations or cash flows.  

In February 2006, the FASB issued SFAS No. 155, Accounting for Certain Hybrid Financial Instruments (“SFAS No. 155”), which 
amends SFAS No. 133 and SFAS No. 140, Accounting of the Impairment or Disposal of Long-Lived Assets (“SFAS No. 140”). 
Specifically, SFAS No. 155 amends SFAS No. 133 to permit fair value re-measurement for any hybrid financial instrument with an 
embedded derivative that otherwise would require bifurcation, provided the whole instrument is accounted for on a fair value basis. 
Additionally, SFAS No. 155 amends SFAS No. 140 to allow a qualifying special purpose entity to hold a derivative financial 
instrument that pertains to a beneficial interest other than another derivative financial instrument. SFAS No. 155 applies to all 
financial instruments acquired or issued after the beginning of an entity’s first year that begins after September 15, 2006, with early 
application allowed. Our adoption of SFAS No. 155 on February 1, 2007 did not have a material effect on our financial position, 
results of operations, or cash flows.  

Recent Accounting Pronouncements  

In September 2006, the FASB issued SFAS No. 157, Fair Value Measurements (“SFAS No. 157”), which provides enhanced 
guidance for using fair value to measure assets and liabilities. SFAS No. 157 also responds to investors’ requests for expanded 
information about the extent to which companies measure assets and liabilities at fair value, the information used to measure fair value 
and the effect of fair value measurements on earnings. SFAS No. 157 applies whenever other standards require or permit assets or 
liabilities to be measured at fair value. This standard does not expand the use of fair value in any new circumstances. SFAS No. 157 is 
effective for years beginning after November 15, 2007, and is effective for our year beginning February 1, 2008. In February 2008, the 
FASB issued a Staff Position which partially defers the effective date of SFAS No. 157 for one year for non-financial assets and 
liabilities, except for items that are recognized or disclosed at fair value in an entity’s financial statements on a recurring basis (at least 
annually). The adoption of SFAS No. 157 on February 1, 2008 did not have a material effect on our financial position, results of 
operations, or cash flows.  

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In February 2007, the FASB issued SFAS No. 159, The Fair Value Option for Financial Assets and Financial Liabilities (“SFAS 
No. 159”). SFAS No. 159 provides companies with an option to report selected financial assets and liabilities at fair value. The 
standard’s objective is to reduce both complexity in accounting for financial instruments and the volatility in earnings caused by 
measuring related assets and liabilities differently. The standard requires companies to provide additional information that will help 
investors and other users of financial statements to more easily understand the effect of the option to use fair value on earnings. It also 
requires companies to display the fair value of those assets and liabilities for which they have chosen to use fair value on the face of 
the balance sheet. The new standard does not eliminate disclosure requirements included in other accounting standards, including 
requirements for disclosures about fair value measurements included in SFAS No. 157 and SFAS No. 107, Disclosures about Fair 
Value of Financial Instruments (“SFAS No. 107”). SFAS No. 159 is effective for years beginning after November 15, 2007, which 
means that it will be effective for our year beginning February 1, 2008. The adoption of SFAS No. 159 on February 1, 2008 did not 
have a material effect on our financial position, results of operations or cash flows.  

In June 2007, the FASB ratified the consensus reached by the EITF in Issue No. 06-11, Accounting for Income Tax Benefits of 
Dividends on Share-Based Payment Awards (“EITF No. 06-11”). Under this consensus, a realized income tax benefit from dividends 
or dividend equivalents that are charged to retained earnings and are paid to employees under certain share-based benefit plans should 
be recognized as an increase in additional paid-in capital. As it relates to us, the consensus became effective on February 1, 2008. As 
no dividends were paid during the year ended January 31, 2009, the accounting guidance in EITF No. 06-11 is not expected to be 
applied in the preparation of the consolidated financial statements for the year then ended.  

In June 2007, the FASB ratified EITF Issue No. 07-3, Accounting for Nonrefundable Advance Payments for Goods or Services to Be 
Used in Future Research and Development Activities (“EITF No. 07-3”). EITF No. 07-3 requires non-refundable advance payments 
for goods and services to be used in future research and development (“R&D”) activities to be recorded as assets and the payments to 
be expensed when the R&D activities are performed. EITF No. 07-3 applies prospectively for new contractual arrangements entered 
into beginning in the first quarter of the year ended January 31, 2009 (our quarter ended April 30, 2008). Prior to adoption, we 
recognized these non-refundable advance payments as expenses upon payment. The adoption of EITF No. 07-3 did not have a 
material impact on our consolidated financial statements.  

In December 2007, the FASB issued SFAS No. 141(R), Business Combinations (“SFAS No. 141(R)”). SFAS No. 141(R) replaces 
SFAS No. 141, Business Combinations (“SFAS No. 141”), but retains the requirement that the purchase method of accounting for 
acquisitions be used for all business combinations. SFAS No. 141(R) expands on the disclosures previously required by SFAS 
No. 141, better defines the acquirer and the acquisition date in a business combination, and establishes principles for recognizing and 
measuring the assets acquired (including goodwill), the liabilities assumed, and any non-controlling interests in the acquired business. 
SFAS No. 141(R) is effective for all business combinations with an acquisition date occurring in years beginning after December 15, 
2008, which means that it will be effective for our year beginning February 1, 2009. The impact that SFAS No. 141(R) will have on us 
will depend on the nature and size of any acquisitions completed after we adopt this standard.  

In December 2007, the FASB issued SFAS No. 160, Noncontrolling Interests in Consolidated Financial Statements (“SFAS 
No. 160”), which establishes accounting and reporting standards for the noncontrolling (minority) interest in a subsidiary and for the 
deconsolidation of a subsidiary. SFAS No. 160 is effective for business arrangements entered into in years beginning on or after 
December 15, 2008, which means that it will be effective for our year beginning February 1, 2009. Early adoption is prohibited. We 
are in the process of evaluating this standard and therefore have not yet determined the impact that the adoption of SFAS No. 160 will 
have on our financial position, results of operations or cash flows.  

Page F-22

                                   
   
In March 2008, the FASB issued SFAS No. 161, Disclosures about Derivative Instruments and Hedging Activities—an amendment of 
FASB Statement No. 133 (“SFAS No. 161”), which changes the disclosure requirements for derivative instruments and hedging 
activities. Entities are required to provide enhanced disclosures about (a) how and why an entity uses derivative instruments, (b) how 
derivative instruments and related hedged items are accounted for under SFAS No. 133 and its related interpretations, and (c) how 
derivative instruments and related hedged items affect an entity’s financial position, financial performance, and cash flows. SFAS 
No. 161 is effective for financial statements issued for years and interim periods beginning after November 15, 2008, with early 
application encouraged, which means that it will be effective for our year beginning February 1, 2009. The adoption of SFAS No. 161 
is not expected to have a significant impact on our consolidated financial statements.  

In June 2008, the FASB issued FSP EITF 03-6-1, Determining Whether Instruments Granted in Share-Based Payment Transactions 
Are Participating Securities (“FSP EITF 03-6-1”). FSP EITF 03-6-1 provides that all outstanding unvested share-based payments that 
contain rights to non-forfeitable dividends participate in the undistributed earnings with the common shareholders and are therefore 
participating securities. Companies with participating securities are required to apply the two-class method in calculating basic and 
diluted earnings per share. FSP EITF 03-6-1 is effective for years beginning after December 15, 2008 and early adoption is prohibited, 
which means that it will be effective for our year beginning February 1, 2009. The adoption of FSP EITF 03-6-1 is not expected to 
have a significant impact on our consolidated financial statements.  

In April 2009, the FASB issued the following three FSPs that are intended to provide additional application guidance and enhance 
disclosures about fair value measurements and impairments of securities:  

•

•

•

  FSP No. FAS 157-4, Determining Fair Value When the Volume and Level of Activity for the Asset or Liability Have 

Significantly Decreased and Identifying Transactions That Are Not Orderly (“FSP FAS 157-4”);

  FSP No. FAS 115-2 and FAS 124-2, Recognition and Presentation of Other-Than-Temporary Impairments (“FSP FAS 

115-2”); and

  FSP No. FAS 107-1 and APB 28-1, Interim Disclosures About Fair Value of Financial Instruments (“FSP FAS 107-1”).

FSP FAS 157-4 clarifies the objective and method of fair value measurement even when there has been a significant decrease in 
market activity for the asset being measured. FSP FAS 115-2 establishes a new model for measuring other-than-temporary 
impairments for debt securities, including establishing criteria for when to recognize a write-down through earnings versus other 
comprehensive income. FSP FAS 107-1 expands the fair value disclosures required for all financial instruments within the scope of 
SFAS No. 107 to interim periods. All of these FSPs are effective for interim and annual periods ending after June 15, 2009. We are 
assessing the potential impact that the adoption of FSP FAS 157-4 and FSP FAS 115-2 may have on our consolidated financial 
statements. FSP FAS 107-1 may result in increased disclosures in our future interim periods.  

Page F-23  

                                   
   
 
 
 
 
 
In May 2009, the FASB issued SFAS No. 165, Subsequent Events (“SFAS No. 165”). SFAS No. 165 was modified by Accounting 
Standards Update No. 2010-09, Subsequent Events (Topic 855): Amendments to Certain Recognition and Discloure Requirements, 
issued in February 2010. SFAS No. 165, as modified, establishes general standards of accounting for and disclosure of events that 
occur after the balance sheet date but before financial statements are issued. This statement is effective for interim and annual periods 
ending after June 15, 2009. We do not expect that the adoption of SFAS No. 165 will have a material effect on our consolidated 
financial statements.  

In June 2009, the FASB issued SFAS No. 167, Amendments to FASB Interpretation No. 46(R) (“SFAS No. 167”). SFAS No. 167 
amends FIN 46(R) and requires a company to perform an analysis to determine whether its variable interests give it a controlling 
financial interest in a variable interest entity. This analysis requires a company to assess whether it has the power to direct the 
activities of the variable interest entity and if it has the obligation to absorb losses or the right to receive benefits that could potentially 
be significant to the variable interest entity. SFAS No. 167 requires an ongoing reassessment of whether a company is the primary 
beneficiary of a variable interest entity, eliminates the quantitative approach previously required for determining the primary 
beneficiary of a variable interest entity and significantly enhances disclosures. SFAS No. 167 may be applied retrospectively in 
previously issued financial statements with a cumulative-effect adjustment to retained earnings as of the beginning of the first year 
restated. SFAS No. 167 is effective for fiscal years beginning after November 15, 2009. We are in the process of evaluating this 
standard and therefore have not yet determined the impact that the adoption of SFAS No. 167 will have on our consolidated financial 
statements.  

In September 2009, the FASB ratified the consensuses reached by the EITF regarding the following issues involving revenue 
recognition:  

•

•

  Issue No. 08-1, Revenue Arrangements with Multiple Deliverables (“EITF No. 08-1”); and

  Issue No. 09-3, Certain Revenue Arrangements That Include Software Elements (“EITF No. 09-3”).

EITF No. 08-1 applies to multiple-deliverable revenue arrangements that are currently within the scope of EITF No. 00-21. EITF 
No. 08-1 also provides principles and application guidance on whether a revenue arrangement contains multiple deliverables, how the 
arrangement should be separated, and how the arrangement consideration should be allocated. EITF No. 08-1 requires an entity to 
allocate revenue in a multiple-deliverable arrangement using estimated selling prices of the deliverables if a vendor does not have 
vendor-specific objective evidence or third-party evidence of selling price. It eliminates the use of the residual method and, instead, 
requires an entity to allocate revenue using the relative selling price method. It also expands disclosure requirements with respect to 
multiple-deliverable revenue arrangements.  

Page F-24

                                   
   
 
 
EITF No. 09-3 applies to multiple-deliverable revenue arrangements that contain both software and hardware elements, focusing on 
determining which revenue arrangements are within the scope of the software revenue guidance in SOP  97-2. EITF No. 09-3 removes 
tangible products from the scope of the software revenue guidance and provides guidance on determining whether software 
deliverables in an arrangement that includes a tangible product are within the scope of the software revenue guidance.  

The accounting guidance in EITF No. 08-1 and EITF No. 09-3 should be applied on a prospective basis for revenue arrangements 
entered into or materially modified in fiscal years beginning on or after June 15, 2010. It will be effective for us in our fiscal year 
beginning February 1, 2011, although early adoption is also permitted. Alternatively, an entity can elect to adopt the provisions of 
these issues on a retrospective basis. We are currently assessing the potential impact that the application of EITF No. 08-1 and EITF 
No. 09-3 may have on our consolidated financial statements.  

During the third quarter of the year ending January 31, 2010, we adopted the new Accounting Standards Codification (“ASC”) as 
issued by the FASB. The ASC has become the source of authoritative U.S. GAAP recognized by the FASB to be applied by 
nongovernmental entities. The ASC is not intended to change or alter existing GAAP. The adoption of the ASC had no impact on our 
consolidated financial statements.  

2. CORRECTIONS OF ERRORS IN PREVIOUSLY ISSUED CONSOLIDATED FINANCIAL STATEMENTS  

Since our IPO in May 2002, we have been a majority-owned subsidiary of Comverse, and prior thereto we were a wholly-owned 
subsidiary of Comverse.  

While we were a wholly-owned subsidiary, our employees received from Comverse options to purchase Comverse common stock, 
which we accounted for under the then applicable accounting rules, and we therefore did not recognize any compensation expense for 
Comverse stock options granted to employees, as we believed that the exercise price of the options granted was equivalent to the 
market price of the common stock on the date of grant. Since May 2002, none of our employees has received any compensatory 
awards from Comverse, other than in connection with a repricing of Comverse stock options initiated by Comverse in June 2002.  

On March 14, 2006, Comverse announced that its board of directors had formed the Comverse Special Committee, composed of its 
outside directors, to review matters relating to stock option granting practices of Comverse including the accuracy of the option grant 
dates.  

Page F-25

                                   
   
On April 17, 2006, the Comverse Special Committee announced its preliminary conclusion that the actual dates of measurement for 
certain Comverse stock option grants differed from the recorded dates. As a result of this announcement, we determined that, until 
completion of the Comverse review, we could not determine the impact that such review would have on our historical compensation 
expense or our previous disclosures. As a result, on April 17, 2006, we announced that our historical financial statements should not 
be relied on. In addition, we concluded at that time, that without better visibility into the results of the Comverse investigation, we 
could not disclose any current financial information (other than selected unaudited information, such as revenue data, which would not 
be impacted by the potential stock-based compensation charges) since that information could ultimately prove to be materially 
incorrect, incomplete or misleading.  

Although there were no allegations or evidence suggesting that the measurement dates we used for options we granted after our IPO 
date were incorrect, at the request of our audit committee, our management conducted an internal review of our stock option grant 
practices to determine whether the actual dates of measurement for any stock options granted following our IPO differed from the 
recorded dates. This review is referred to as our Phase I review. No such differences were uncovered and the evidence supported all 
grant dates. Although it was not the focus of the Phase II investigation, our audit committee uncovered no evidence of improper stock 
option backdating.  

On September 6, 2006, we announced that the Comverse Special Committee had provided us with preliminary measurement dates for 
the Comverse stock options granted to our employees, including preliminary calculations of the additional stock-based compensation 
expense attributable to those grants. We also announced that, based on this information, we had determined that the non-cash, stock-
based compensation expense we would possibly need to record was material for certain periods, our expectation was that we would 
restate certain of our historical financial statements since our IPO, that periods prior to the year ended January 31, 2002 could be 
affected and that, in addition to such expense, we also expected to record certain material tax charges, make various tax payments, and 
pay third-party fees and expenses resulting from the improper accounting for certain Comverse stock options.  

In addition to the investigation into past stock option granting practices, on November 14, 2006, Comverse announced that the 
Comverse Special Committee had expanded its investigation into certain non-option related accounting matters, including possible 
revenue recognition errors, errors in recording of certain deferred tax assets, expense misclassification, misuse of accounting reserves 
and understatement of backlog. As a result, our audit committee initiated its own internal investigation into certain of these non-option 
accounting issues, including accounting reserves, income statement expense classification and revenue recognition. This review is 
referred to as the Phase II investigation. Our internal investigation of these other accounting issues was conducted by our audit 
committee with the assistance of special independent counsel, forensic accountants, and various technology experts. The review 
initially covered the year ended January 31, 1998 through the year ended January 31, 2006, but was later expanded to include the year 
ended January 31, 2007.  

Separate and distinct from the Phase I review and the Phase II investigation, in connection with the audits of our open and prior 
accounting periods at the time, we announced on November 5, 2007 that we had also undertaken reviews of our accounting treatment 
for revenue recognition under complex contractual arrangements pursuant to SOP 97-2, SOP 81-1, and related accounting guidance. 
As part of this review, we completed a comprehensive review of our license and sales agreements, and re-performed technical 
calculations associated with, among other things, the establishment of VSOE of fair value in accordance with SOP 97-2. VSOE of fair 
value calculations involve making determinations regarding the fair value of our maintenance, professional and implementation 
services, as well as the application of the residual method to allocate revenue to each element of our bundled hardware and software 
arrangements.  

Page F-26

                                   
   
On March 20, 2008, we announced the completion and key results of the Phase I review and Phase II investigation, which are 
described more fully below. The VSOE/revenue recognition review has also been completed as described below.  

The adjustments recorded in connection with these restatements to our previously filed historical financial statements are set forth 
below under “- Summary of Restatement Adjustments”.  

Summary of Findings  

Phase I Review  

The investigation by the Comverse Special Committee determined that Comverse’s historical stock option granting practices were not 
in accordance with U.S. GAAP. On that basis, we determined that our previously recorded stock-based compensation was understated. 
As a result, we recorded a pre-tax reduction of $18.3 million to our opening retained earnings balance as of February 1, 2005, 
reflecting the cumulative effect of the Phase I review corrections impacting periods through January 31, 2005.  

During the course of our management review, no evidence of any differences between the actual dates of measurement and the 
recorded dates of measurement with respect to Verint stock option grants was discovered. In addition, although it was not the focus of 
the Phase II investigation discussed below, our audit committee also uncovered no evidence of improper stock option backdating and 
we believe that the accounting related to these stock options was correct. As a result, no accounting adjustments were required to be 
recorded.  

Phase II Investigation  

Issues Resulting in Restatement Adjustments  

Reserves Adjustments  

Our audit committee found that, prior to the year ended January 31, 2003, accounting reserves were intentionally overstated, and 
concluded that the intent in overstating reserves was to build a conservative reserve and to allow future flexibility and resulted in large 
measure from a lack of rigorous and diligent accounting. Moreover, our audit committee found this practice of overstating reserves 
was not systemic within Verint, but rather was isolated in terms of the personnel involved. This “process” was found to be far more ad 
hoc and limited to the actions of a small number of employees, including our former Chief Financial Officer and certain other former 
employees who directly or indirectly reported to him. Our audit committee found no evidence indicating that reserves were 
intentionally overstated in any period subsequent to the year ended January 31, 2003.  

Page F-27

  
   
Following the publication of our audit committee’s report, we carefully reviewed our historic reserve accounts in light of our audit 
committee’s findings and found that some reserves lacked adequate supporting documentation. Where documentation was lacking, 
reviews of actual transactions subsequent to the establishment of the reserves were performed. For certain reserves, the actual 
subsequent transactions were significantly different than the recorded reserves, even when allowing for modest differences to be 
expected when an estimated reserve is recorded, and did not justify the amounts of the original reserves. Accordingly, we have 
restated these accounts to reflect appropriate and supportable balances. As a result, we recorded an increase of $0.7 million to our 
opening retained earnings balance as of February 1, 2005, reflecting the cumulative pre-tax effect of the Phase II investigation 
corrections impacting periods through that date.  

Other Phase II Investigation Findings  

Our audit committee determined that our personnel, including sales teams and senior executives, were focused on the need to meet or 
exceed budgeted revenue projections on a quarterly basis. In that regard, our audit committee found evidence of the practice of 
seeking customer agreement to accept delivery of products either earlier or later than originally scheduled delivery dates, depending 
on our budget needs in a particular quarter. Our audit committee concluded that these actions did not constitute fraud or other unlawful 
conduct and that the accounting treatment was appropriate and, therefore, the audit committee did not propose any adjustments. 
However, our audit committee concluded that it was not the best business practice to have delivery decisions influenced by revenue 
recognition factors. As a result of our audit committee’s conclusions, we have revised our policies and procedures regarding revenue 
recognition and have established a set of enhanced practices for quarter-end transactions.  

Our audit committee found evidence that during the tenure of our former Chief Financial Officer, our finance department’s practices 
with regard to documenting transactions and conclusions with respect to judgments made by management and the retention of 
documentation were significantly deficient, which impeded its investigation. As a result, our audit committee determined that 
enhancement of our record retention practices was necessary. As a result, we have revised our policies and procedures regarding the 
manner in which transactions are to be documented, the level of support required for documenting management’s judgments and 
related document retention procedures.  

Our audit committee also investigated the alleged manipulation of backlog and improper expense classifications. The investigation 
revealed that we did not manipulate our backlog, but we did misclassify certain expenses. The review of statement of operations 
classifications found that in certain periods, certain royalties and license fees were misclassified as either selling expenses, general and 
administrative expenses or research and development expenses, and instead should have been classified as components of cost of 
revenue. We have concluded that such misclassifications were the result of error and did not have a material impact on our previously 
issued financial statements. However, these reclassifications are included in the Phase II adjustments included in the table entitled 
“Summary of Restatement Adjustments” below.  

Page F-28

                                   
   
VSOE/Revenue Recognition Review  

The VSOE/revenue recognition review revealed that the requirements to prepare contemporaneous documentation analyzing and 
supporting the adoption of SOP 97-2 was not adequately performed, that we had prepared limited documentation analyzing our initial 
and ongoing compliance with SOP 97-2, that we had not appropriately determined whether VSOE of fair value existed for undelivered 
elements, and that other errors had been made in the recognition of revenue and cost of revenue related to many of our contracts.  

As a result, we recorded a pre-tax reduction of $131.3 million to our opening retained earnings balance as of February 1, 2005, 
reflecting the cumulative effect of the VSOE/revenue recognition review corrections to revenue and cost of revenue impacting periods 
through January 31, 2005.  

We have revised and enhanced our revenue recognition policies and controls as part of our remediation efforts.  

VSOE/Revenue Recognition and Cost of Revenue  

In reviewing our revenue recognition practices, we examined our two primary sources of revenue: (i) product revenue, including 
hardware and software products; and (ii) service revenue, including installation services, warranty, PCS, professional services, and 
training services. A significant portion of customer arrangements contain multiple elements which include bundling products and 
services in a single arrangement with a customer.  

When VSOE of fair value does not exist for all delivered elements of an arrangement, SOP 97-2, as modified by SOP 98-9, requires 
revenue to be recognized under the residual method. In essence, the amount recognized as product revenue is derived by ascertaining 
the fair value of all undelivered elements (i.e., PCS and other services) and subtracting the value of the undelivered elements from the 
total arrangement value. The amount left after subtracting the fair value of the undelivered elements from the total arrangement value 
is referred to as the “residual amount” and represents the amount recognized as revenue for the delivered elements of our offering in a 
multiple element arrangement. If the fair value of all undelivered elements cannot be determined, revenue recognition is deferred for 
all elements, including delivered elements, until all elements are delivered or VSOE is established for such elements. However, if the 
only undelivered element is PCS, the entire arrangement fee is recognized ratably over the PCS period.  

During our revenue recognition review, we determined that for many of our arrangements, we were unable to determine the fair value 
of all or some of the undelivered elements within the multiple element arrangement, as required by SOP 97-2. The result of this 
conclusion is that a significant amount of our product revenue that was previously recognized upon delivery (and upon payment being 
made by the customer or due from the customer) is now being deferred to later periods and in many cases being recognized ratably 
over several quarters or years.  

Page F-29

                                   
   
Our conclusion that we were unable to determine VSOE of fair value of one or more undelivered elements in a multiple element 
arrangement is based on a technical analysis that we have engaged in over a period of nearly two years. Our technical analysis was 
complex due in part to the fact we operate in three business segments and within each business segment we have multiple offerings 
that have unique characteristics relative to the application of revenue recognition under SOP 97-2. Factors that we considered in 
making these determinations include, but were not limited to:  

•

•

•

•

  whether we provided any services or PCS, including bug fixes, updates, and upgrades, to customers that were more than 

minimal and infrequent;

  our pricing and discounting practices in respect to our service and support offerings, such as installation services and 

maintenance services;

  whether we had sufficient data points to evidence our ability to reasonably estimate the amount of effort required to 

perform services; and

  whether we had objective evidence of certain aspects of customer transactions, such as customer acceptance of our product 

and installation.

Specifically, for arrangements in which we were unable to establish VSOE of fair value for PCS, we allocated the revenue for the 
entire arrangement ratably over the period PCS was provided. Therefore, in circumstances in which we had an obligation to deliver 
PCS, revenue for the arrangement would be recognized ratably over the PCS period which in certain cases could be several years. 
However, we also determined as a result of our review that we delivered PCS in circumstances in which we were not contractually 
obligated to do so (i.e., we provided implied PCS free of charge). In these cases, revenue for the arrangement is being recognized 
ratably over the estimated economic life of the product because the free support period was indeterminable. The result of our review of 
what we agreed to deliver in terms of PCS, without being explicitly obligated to do so or in situations where PCS renewal rates were 
more than insignificantly discounted, combined with our inability to determine fair value for these undelivered elements, created a 
range of outcomes in terms of how we adjusted our revenue recognition for these arrangements. Essentially, arrangements where a 
significant portion of revenue was previously recognized upon delivery of the product are now being recognized over several periods 
and in certain cases over the estimated economic life of the underlying product which ranges between five and seven years. In the 
instances that we did determine VSOE of fair value for PCS but could not determine VSOE of fair value for other services, revenue is 
being deferred until the delivery of all elements other than PCS.  

In addition, certain transactions where revenue was previously recognized net of associated costs including commissions to third 
parties are being restated on a gross basis in accordance with EITF Issue No. 99-19, Reporting Revenue Gross as a Principal versus 
Net as an Agent, primarily because we were the primary obligor in circumstances in which sales agents were involved.  

Page F-30

                                   
   
 
 
 
 
Other Adjustments  

The accompanying consolidated financial statements also reflect other accounting adjustments to correct misstatements identified 
during our restatement process that were not related to historical stock option practices, reserves, or revenue recognition.  

Summary of Restatement Adjustments  

The table below summarizes the aggregate impact of all of the accounting adjustments described above to our historical financial 
statements for all periods through January 31, 2005.  

These adjustments had the cumulative effect of reducing our retained earnings by $116.9 million, net of income taxes, resulting in an 
accumulated deficit of $114.7 million as of January 31, 2005. The components of these cumulative adjustments were as follows:  

(in thousands)
Revenue (1) 
Cost of revenue (2) 
Phase I review (3) 
Phase II investigation (4) 
Other adjustments (5) 

Income tax effect of all adjustments 

Total cumulative effect to accumulated deficit as of February 1, 2005

Cumulative
effect through
  January 31, 2005
(203,471)
  $
72,134
(18,303)
720
1,946
(146,974)
30,072

  $

(116,902)

(1)   These restatement adjustments do not reflect the impact of certain transactions now reported on a gross rather than net basis of 

accounting.

(2)   Includes cost of revenue as well as certain operating costs that vary directly with revenue. These adjustments do not reflect the 

impact of certain transactions now reported on a gross rather than net basis of accounting.
(3)   Includes impact of errors identified in the Phase I review related to stock-based compensation.
(4)   Includes impact of errors identified in the Phase II investigation, including impacts to reserves, certain revenue recognition 

matters unrelated to our VSOE/revenue recognition review and account classifications.

(5)   Includes adjustments to correct misstatements identified during our restatement process that were not related to historical stock 

option practices, reserves, or revenue recognition.

Page F-31  

                                   
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
  
 
 
 
 
   
 
 
 
  
 
   
   
 
 
 
 
 
 
 
 
 
 
The revenue and cost of revenue restatement adjustments described above primarily relate to correcting the timing of the recognition 
of revenue over accounting periods, and do not impact the aggregate amount of cash flows or the aggregate amount of revenue we 
generated, other than the impact of foreign currency exchange rates on certain revenue now reported and translated into U.S. Dollars 
in different accounting periods and certain transactions moving from net to gross accounting. However, the effects of the revenue and 
cost of revenue restatement adjustments for prior periods extend beyond those periods and into the subsequent periods. As described 
above, revenue from certain arrangements that was previously recognized in a single year is now being recognized ratably over 
periods as long as seven years. The foregoing changes in revenue and cost of revenue recognition, among other things, resulted in 
adjustments to certain balance sheet accounts as of January 31, 2005, including most significantly deferred revenue and other assets.  

Cash and cash equivalents as of January 31, 2005, as presented in the Consolidated Statement of Cash Flows for the year ended 
January 31, 2006, has been adjusted by $0.2 million, from $45.1 million, as previously reported, to $44.9 million, as restated. 

3. NET INCOME (LOSS) PER SHARE  

The following table summarizes the calculation of basic and diluted net income (loss) per share for the years ended January 31, 2008, 
2007, and 2006:  

Net income (loss) 
Dividends on preferred stock 
Net income (loss) applicable to common shares — basic and diluted

$

$

For the Years Ended January 31,
2007

2006

2008
(198,609)  
(8,681)
(207,290)

$

$

(40,519)  
—   
(40,519)  

$

$

1,664 
—
1,664

Weighted average shares outstanding

Basic 
Dilutive effect of employee stock plans 

Weighted average shares outstanding — diluted 

Net income (loss) per share 

Basic and diluted 

32,222
—
32,222

32,156   
—   
32,156   

31,781
839
32,620

$

(6.43)

$

(1.26)  

$

0.05

For the years ended January 31, 2008 and 2007, we reported net losses applicable to common shareholders, and accordingly, the basic 
and diluted weighted average shares outstanding are equal because any increase to basic weighted average shares outstanding would 
be antidilutive. The weighted average diluted shares outstanding for the year ended January 31, 2006 excludes shares underlying 
approximately 1.3 million stock options, since such options have exercise prices in excess of the average market value of our common 
stock during the period and are therefore antidilutive.  

Page F-32

                                   
   
 
   
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
  
   
   
   
   
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
  
   
   
   
   
   
 
 
 
 
 
 
 
 
4. INVESTMENTS  

The following table presents a summary of our investments as of January 31, 2008, 2007, and 2006. This table includes certain auction 
rate securities that we classified within other assets at January 31, 2008, as the global economic environment created disruptions in the 
markets for these securities, limiting their liquidity. Further discussion of our auction rate securities follows this table.  

(in thousands)
Short-term investments: 
Auction rate securities 
U.S. Government corporation and 

agency bonds 

Total short-term investments 
Long-term investments: 
Auction rate securities classified in 

other assets 

U.S. Government corporation and 

agency bonds 
Total investments 

2008

As of January 31,
2007

2006

Cost

Estimated
Fair Value

Cost

Estimated    
Fair Value   

Cost

Estimated
Fair Value

$

—   

$

—   

$ 126,465   

$ 126,465   

$ 148,550   

$ 148,550 

—   
—   

—
—

1,000
127,465

988   
127,453   

19,499   
  168,049   

19,372
167,922

7,000   

2,288

—   
7,000   

$

—   

$

2,288

$ 127,465

—

—   

—   

—   

—

—   
$ 127,453   

1,000   
$ 169,049   

980 
$ 168,902

We invest in a variety of securities, including auction rate securities, which typically provide higher yields than money market and 
other cash equivalent investments. Auction rate securities are collateralized debt instruments having long-term underlying maturities, 
that provide liquidity through a Dutch auction process that resets the applicable interest rate at pre-determined intervals every 90 days 
or less, at which time the securities can typically be purchased or sold. Our intent is not to hold these securities until maturity, but 
rather to use the interest rate reset feature to provide liquidity as necessary.  

At January 31, 2008, our investment portfolio included auction rate securities with an estimated fair value of $2.3 million and a cost 
basis (par value) of $7.0 million. The collateral underlying these investments are primarily AAA-rated pools of residential mortgages, 
and corporate debt obligations. These auction rate securities failed to receive sufficient order interest from potential investors to clear 
successfully, resulting in failed auctions beginning in the quarter ended October 31, 2007. However, we continued to earn interest on 
our auction rate securities at the maximum contractual rate. The par value of the auction rate securities we held at January 31, 2008 no 
longer approximated their estimated market value and, accordingly, we recorded these short-term investments at their estimated fair 
value of $2.3 million. We estimated the fair value of these securities in part using valuation data provided by third-party firms that 
underwrote the securities. During the quarter ended January 31, 2008, we concluded that our auction rate securities were no longer 
liquid, and in the event we needed to access these funds, we would not have been able to do so without realizing a loss of principal, 
unless a future auction on these securities were to be successful. We therefore concluded we had an other-than-temporary impairment 
in market value and recorded a $4.7 million pre-tax charge during the year ended January 31, 2008 related to our auction rate 
securities investments. The impairment expense was recorded in other income (expense), net in the consolidated statements of 
operations.  

Page F-33  

                                   
   
 
   
   
   
   
   
 
 
 
 
   
 
   
   
   
   
   
   
   
   
   
   
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Prior to the first failed auction of our auction rate securities during the year ended January 31, 2008, we valued auction rate securities 
using quoted market prices because the securities were highly liquid and there were active markets for the securities. This generally 
resulted in valuations at par. Once the auctions for these securities began to fail, these securities could no longer be valued using prices 
established by market transactions and we estimated the securities’ fair values in part using estimated values provided by the firms 
which underwrote the securities.  

Additionally, because we could not reliably estimate when a successful auction for the auction rate securities we held at January 31, 
2008 would occur, we reclassified these securities as long-term assets on our consolidated balance sheets.  

During the years ended January 31, 2007 and 2006, we had successfully liquidated all of our historical auction rate security 
investments in the normal course of business, without incurring any material losses.  

We intended and concluded that we had the ability to hold all securities for all periods presented for a reasonable period of time 
sufficient for a forecasted recovery of fair value up to (or beyond) the initial cost of the investment, and, aside from the 
aforementioned auction rate securities held at January 31, 2008, expected to realize the full value of all of these investments upon 
maturity or sale. We concluded that the investments we held at January 31, 2007 and 2006 were not other-than-temporarily impaired.  

The following table summarizes the estimated fair values and gross unrealized losses related to our investments that were not deemed 
to be other-than-temporarily impaired, aggregated by type of investment and length of time that the securities had been in a continuous 
unrealized loss position, at January 31, 2007 and 2006:  

(in thousands)
At January 31, 2007: 
U.S. Government corporation and 

agency bonds 

Total 

At January 31, 2006: 
U.S. Government corporation and 

agency bonds 

Total 

Less than 12 Months
Estimated     Unrealized
Fair Value   

Loss

12 Months or Greater

Total

Estimated
Fair Value

Unrealized   
Loss

Estimated  
Fair Value 

Unrealized
Loss

$
$

$
$

—   
—   

8,485   
8,485   

$
$

$
$

— $
$
—   

988
988   

14
14

$
$

11,867
11,867

$
$

$
$

12   
12   

133   
133   

$
$

$
$

988 
988   

20,352 
20,352 

$
$

$
$

12
12 

147
147

Unrealized losses from investments held at January 31, 2007 and 2006 are primarily attributable to changes in interest rates. We 
consider such diminution in value to be temporary. Proceeds from sales or maturities of investments were $328.5 million, 
$1,388.7 million, and $1,334.8 million during the years ended January 31, 2008, 2007, and 2006, respectively. We did not realize any 
significant gains or losses on sales of investments for the years ended January 31, 2008, 2007, and 2006.  

Page F-34

                                   
   
 
 
   
   
   
 
 
   
 
   
 
   
   
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
   
   
   
 
 
   
   
   
   
   
   
   
   
   
   
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The contractual maturities of our investments classified as available-for-sale and reported within other assets at January 31, 2008, are 
presented in the following table.  

(in thousands)
Due in one year or less 
Due after one year through three years
Due after three years through five years
Due after five years through ten years
Due after ten years through twenty years 
Due after twenty years 
Total investments 

Cost

—   
—   
—   
1,800   
—   
5,200   
7,000   

$

$

Estimated  
Fair Value
—
$
—
—
990
— 
1,298
2,288

$

During the year ended January 31, 2009, we sold our auction rate securities to the broker from whom we purchased the securities at 
par value plus accrued interest. We are aware that at the time, the broker had entered into a settlement agreement with the Attorney 
General of the State of New York and the North American Securities Administrators Association Task Force. Consequently, we 
recorded a gain of $4.7 million when the securities were sold to the broker.  

5. BUSINESS COMBINATIONS  

Business Acquisitions for the year ended January 31, 2008  

Witness Systems, Inc.  

We acquired Witness Systems, Inc. (“Witness”), formerly a publicly-held company based in Roswell, Georgia on May 25, 2007. We 
acquired Witness, among other objectives, to expand our business in the enterprise workforce optimization market. We have included 
the financial results of Witness in our consolidated financial statements since May 25, 2007.  

Page F-35  

                                   
   
 
   
   
 
 
   
   
   
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
The following table sets forth the components and the allocation of the purchase price of Witness:  

(in thousands)
Components of Purchase Price: 

Acquisition of approximately 35.2 million shares of outstanding common stock of Witness at 

$27.50 per share in cash, net of interest earned 

Settlement of vested and accelerated Witness stock options in cash
Fair value of unvested Witness stock options exchanged
Subsequent payments on assumed contingent consideration arrangements 
Direct transaction costs 

Total purchase price 
Allocation of Purchase Price: 

Net tangible assets: 
Cash 
Other current assets 
Deferred income taxes — current 
Other assets 
Current liabilities 
Deferred income taxes — long-term
Other liabilities 

Net tangible assets 

Identifiable intangible assets: 
Developed technology 
Trademark and trade name 
Customer relationships 
Non-competition agreements 

Total identifiable intangible assets (1) 

In-process research and development
Goodwill 

Total purchase price 

Amount

Estimated
Useful Lives

$

966,518   
93,225   
4,717   
4,736   
14,833   
$ 1,084,029   

$

139,777   
71,045   
1,823   
15,028   
(65,130)  
(12,042)  
(7,590)  
142,911   

43,000   
10,000   
206,000   
1,300   
260,300   
6,440   
674,378   
$ 1,084,029   

6 years
2-4 years
10 years
1 year

(1)   The weighted average amortization period of all finite-lived identifiable intangible assets is 9.0 years.

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Purchase Price  

We paid $967.1 million in cash to acquire all of the 35.2 million outstanding shares of Witness common stock on May 25, 2007 at 
$27.50 per share. The amount was reduced by $0.6 million of interest earned on funds deposited with the paying agent for which 
settlement with Witness stockholders did not occur within one day.  

In accordance with the terms of the acquisition agreement and the underlying Witness stock option agreements, at the acquisition date 
all vested Witness stock options, in lieu of being exercised, were exchanged for a cash payment equal to the excess, if any, of $27.50 
over the exercise price per share of the options. In addition, pursuant to their terms, certain unvested Witness stock options were 
deemed vested as a result of the acquisition and were also settled in cash, in the same manner. These payments, including applicable 
payroll taxes, totaled $93.2 million and are included within the purchase price.  

Unvested Witness stock options were exchanged for options to purchase our common stock using a conversion formula which 
maintained the option holder’s intrinsic value. The fair value of the unvested options exchanged, $4.7 million of which was 
attributable to past service and included within the purchase price, was determined using a Black-Scholes valuation model with the 
following assumptions: expected lives ranging from 1.4 years to 3.9 years, a risk-free interest rate of approximately 4.9%, expected 
volatility of 40.5%, and no dividend yield.  

We assumed several contingent consideration arrangements related to businesses previously acquired by Witness. One such 
arrangement provided for potential additional consideration of up to $18.5 million, to be earned quarterly through July 31, 2009, based 
upon the previously acquired business achieving certain performance metrics. During the year ended January 31, 2008, $2.7 million of 
this contingent consideration was earned, which has been recorded as additional goodwill. An additional $1.1 million was earned 
under this agreement in the year ended January 31, 2009. We also paid $2.0 million of additional consideration during the year ended 
January 31, 2008 related to a separate business previously acquired by Witness. This payment was made upon the expiration of an 
indemnification period. All contingent consideration earned and paid under these agreements was recorded as additional goodwill. No 
further contingent consideration was earned through the completion of the contingent consideration periods of these arrangements.  

Direct transaction costs include investment banking fees, legal and accounting fees, and other external costs directly related to the 
acquisition.  

In-Process Research and Development  

We expensed the fair value of Witness’ in-process research and development (“IPR&D”) upon acquisition, as it represents incomplete 
research and development projects that had not yet reached technological feasibility and had no known alternative future use as of the 
date of the acquisition. IPR&D is presented as a separate line item on our statement of operations. Technological feasibility is 
generally established when an enterprise completes all planning, designing, coding, and testing activities that are necessary to establish 
that a product can be produced to meet its design specifications, including functions, features, and technical performance 
requirements. The value assigned to IPR&D of $6.4 million was determined by considering the importance of each project to our 
overall future development plans, estimating costs to develop the purchased IPR&D into commercially viable products, estimating the 
resulting net cash flows from each project when completed, and discounting the net cash flows to their present values.  

Page F-37

                                   
   
The revenue estimates used to value the IPR&D were based on estimates of the relevant market sizes and growth factors, expected 
trends in technology and the nature and expected timing of new product introductions. The rates used to discount the cash flows to 
their present values were based on the weighted-average cost of capital. The weighted average cost of capital was adjusted to reflect 
the difficulties and uncertainties in completing each project and thereby achieving technical feasibility, the percentage of completion 
of each project, anticipated market acceptance and penetration, market growth rates and risks related to the impact of potential 
changes in future target markets. Based on these factors, a discount rate of 17% was deemed appropriate for valuing the IPR&D.  

Goodwill and Identifiable Intangible Assets  

Among the factors that contributed to the recognition of goodwill in this transaction were the significant expansion of our market 
share in the enterprise workforce optimization market, a broader available suite of products and services, the addition of a talented 
assembled workforce, and opportunities for future efficiencies and cost savings. This goodwill has been assigned to our Workforce 
Optimization operating segment, and is not deductible for income tax purposes.  

Deferred Revenue  

Included within the net tangible assets of Witness at May 25, 2007 is the fair value of support obligations assumed from Witness in 
connection with the acquisition. We based our determination of the fair value of the support obligations, in part, on a valuation 
completed by a third-party valuation firm using estimates and assumptions provided by management. The estimated fair value of the 
support obligations was determined utilizing a cost build-up approach. The cost build-up approach determines fair value by estimating 
the costs relating to fulfilling the obligations plus a normal profit margin. The sum of the costs and operating profit is used to 
approximate the amount that we would pay a third party to assume the support obligations. The estimated costs to fulfill the support 
obligations were based on the historical direct costs related to providing the support services. We did not include any costs associated 
with selling efforts or research and development or the related fulfillment margins on these costs. Profit associated with selling effort 
is excluded because Witness had concluded the selling effort on the support contracts prior to the acquisition date. The estimated 
research and development costs have not been included in the fair value determination, as these costs do not represent a legal 
obligation at the time of acquisition. As a result, in our purchase price allocation, we recorded an adjustment to reduce the historical 
carrying value of Witness’ May 25, 2007 deferred support revenue by $38.9 million, which represents our estimate of the fair value of 
the support obligation assumed.  

Page F-38

                                   
   
ViewLinks Euclipse, Ltd.  

We acquired Israel-based ViewLinks Euclipse Ltd. (“ViewLinks”), a privately-held provider of data mining and link analysis software 
solutions, on February 1, 2007. We have included the financial results of ViewLinks in our consolidated financial results since 
February 1, 2007. Through January 31, 2008, the total purchase price for ViewLinks was $7.4 million, which consisted of $5.7 million 
in cash paid to acquire ViewLinks’ remaining outstanding common stock, $1.6 million of contingent consideration earned by and 
substantially paid to the former ViewLinks shareholders through January 31, 2008, and $0.1 million of direct transaction costs. Our 
purchase price allocation for ViewLinks, based on estimated fair values, including contingent consideration earned, consisted of 
$4.7 million of goodwill, $1.8 million of identifiable intangible assets, $0.7 of net tangible assets, and $0.2 million of IPR&D. The 
intangible assets acquired in this transaction are being amortized over estimated useful lives of one to five years. The goodwill 
recorded in this acquisition has been assigned to our Communications Intelligence operating segment, and is not deductible for income 
tax purposes.  

Business Acquisitions for the year ended January 31, 2007  

Mercom Systems Inc.  

We acquired the stock of Mercom Systems, Inc. (“Mercom”), a privately-held company based in Lyndhurst, New Jersey on July 14, 
2006. We acquired Mercom to, among other things, expand our offering of interaction recording and performance evaluation solutions 
for small to midsized enterprises with contact centers and public safety centers. We have included the financial results of Mercom in 
our consolidated financial statements since July 14, 2006.  

Page F-39

                                   
   
The following table sets forth the components and the allocation of the purchase price of Mercom:  

(in thousands)
Components of Purchase Price: 

Cash 
Payments under contingent consideration arrangement
Direct transaction costs 

Total purchase price 
Allocation of Purchase Price: 

Net tangible assets: 
Cash 
Other current assets 
Deferred income taxes — current 
Other assets 
Current liabilities 
Deferred income taxes — long-term 
Other liabilities 

Net tangible assets 

Identifiable intangible assets: 
Developed technology 
Distribution network 
Trademark and trade name 
Backlog 
Non-competition agreements 

Total identifiable intangible assets (1) 

Goodwill 

Total purchase price 

Amount

Estimated 
Useful Lives

$

$

$

$

35,000   
3,657   
651   
39,308   

536   
5,018   
186   
299   
(6,241)  
(1,406)  
(1,243)  
(2,851)  

3,745   
2,440   
375   
450   
1,035   
8,045   
34,114   
39,308   

7 years
10 years
1 year
1 month
5 years

(1)   The weighted average amortization period of all finite-lived identifiable intangible assets is 7.0 years.

Purchase Price  

The initial purchase price of Mercom included $35.0 million of cash and $0.7 million of direct transaction costs.  

The terms of the agreement also provided the former Mercom stockholders an opportunity to earn up to $17.5 million of additional 
cash consideration, based upon achieving certain performance goals, over the two year period following the acquisition date. 
$3.7 million of additional consideration was earned and paid pursuant to this arrangement through January 31, 2008 and was recorded 
as additional goodwill. No further contingent consideration was earned through the completion of the contingent consideration period. 

Page F-40 

                                   
   
 
   
   
 
   
   
   
   
   
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
   
   
 
   
   
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
   
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
Goodwill and Identifiable Intangible Assets  

Among the factors that contributed to the recognition of goodwill in this transaction were securing an expanded presence in the small 
to midsized contact center market, acquiring a talented assembled workforce, and opportunities for future synergies and cost savings. 
This goodwill has been assigned to our Workforce Optimization operating segment, and is not deductible for income tax purposes.  

CM Insight Limited  

We acquired CM Insight Limited (“CM Insight”), a privately-held performance management solution provider, based in the United 
Kingdom on February 6, 2006. We have included the financial results of CM Insight in our consolidated financial results since 
February 6, 2006. Through January 31, 2008, the total purchase price for CM Insight was $10.5 million, which consisted of 
$6.3 million in cash paid to acquire the outstanding common stock of CM Insight, $3.9 million of contingent consideration earned for 
the period ended January 31, 2008, and $0.3 million for direct transaction costs. The contingent consideration earned and paid during 
this period was recorded as additional goodwill. No further contingent consideration was earned by the former CM Insight 
shareholders through the completion of the contingent consideration period. Our purchase price allocation for CM Insight, based on 
estimated fair values, including contingent consideration earned, consisted of $9.7 million of goodwill, $0.5 million of identifiable 
intangible assets and $0.3 of net tangible assets. The intangible assets acquired in this transaction are being amortized over estimated 
useful lives of one to three years. This goodwill recorded in this transaction has been assigned to our Workforce Optimization 
operating segment, and is not deductible for income tax purposes.  

Business Acquisitions for the year ended January 31, 2006  

MultiVision Holdings Limited  

We acquired substantially all of the networked video security business of MultiVision Intelligent Surveillance Limited through the 
acquisition of the company’s Hong Kong based subsidiary, MultiVision Holdings Limited (“MultiVision”) on January 9, 2006. We 
purchased the MultiVision business, among other objectives, to acquire local product development, customer support and solutions 
that are focused on the regional requirements of the Asia Pacific market, to expand our overall worldwide geographic presence, and to 
provide opportunities to more effectively market our existing networked video solutions in that region. We have included the financial 
results of MultiVision in our consolidated financial statements since January 9, 2006.  

Page F-41 

                                   
   
The following table sets forth the components and the allocation of the purchase price of MultiVision:  

(in thousands)
Components of Purchase Price: 

Cash 
Direct transaction costs 

Total purchase price 
Allocation of Purchase Price: 

Net tangible assets: 
Cash 
Other current assets 
Deferred income taxes — current 
Other assets 
Current liabilities 
Deferred income taxes — long-term
Other liabilities 

Net tangible assets 

Identifiable intangible assets: 
Developed technology 
Customer relationships 
Distribution network 
Non-competition agreements 

Total identifiable intangible assets (1) 

In-process research and development
Goodwill 

Total purchase price 

Amount

Estimated 
Useful Lives

$

$

$

$

47,251   
1,638   
48,889   

431   
9,755   
194   
290   
(970)  
(1,661)  
(8,578)  
(539)  

5,125   
3,385   
1,004   
222   
9,736   
2,852   
36,840   
48,889   

5 years
5 years
5 years
5 years

(1)   The weighted average amortization period of all finite-lived identifiable intangible assets is 5.0 years.

Goodwill and Identifiable Intangible Assets  

Among the factors that contributed to the recognition of goodwill in this transaction were an expanded presence in the Asia Pacific 
region, a talented, assembled workforce of product development and customer service resources focused on the regional requirements 
of the Asia Pacific market, expansion of our overall worldwide geographic presence, and opportunities to more effectively market our 
existing networked video solutions in the Asia Pacific region. This goodwill has been assigned to our Video Intelligence operating 
segment and is not deductible for income tax purposes.  

Page F-42  

                                   
   
 
   
   
 
   
   
   
   
   
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
   
 
   
   
   
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
   
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
Opus Group LLC  

We acquired certain assets and assumed certain liabilities of Opus Group, LLC. (“Opus”), a privately-held provider of performance 
management solutions for contact centers and back-office operations based in Hinsdale, Illinois on September 1, 2005. We have 
included the financial results of Opus in our consolidated financial results since September 1, 2005. The total purchase price for Opus 
was $12.3 million, which consisted of $12.0 million in cash and $0.3 million for direct transaction costs. Our purchase price allocation 
for Opus, based on estimated fair values, consisted of $8.5 million of goodwill, $2.2 million of identifiable intangible assets, and $1.6 
million of net tangible assets. The intangible assets acquired in this transaction are being amortized over estimated useful lives of one 
to five years. This goodwill recorded in this transaction has been assigned to our Workforce Optimization operating segment, and is 
deductible for income tax purposes.  

Unaudited Pro Forma Financial Information  

The unaudited financial information presented in the table below summarizes the combined results of our operations and the 
operations of Witness and Mercom on a pro forma basis, as though the companies had been combined as of the beginning of each of 
the periods presented. The pro forma impact of the CM Insight and ViewLinks acquisitions are not material either individually or in 
the aggregate to our overall consolidated operating results and therefore are not presented.  

Pro forma financial information is subject to various assumptions and estimates and is presented for informational purposes only. This 
pro forma information does not purport to represent or be indicative of the consolidated operating results that would have been 
reported had the transactions been completed as described herein, and the data should not be taken as indicative of future consolidated 
operating results.  

Pro forma financial information for the years ended January 31, 2008 and 2007 is as follows:  

(in thousands, except per share data)
Revenue 
Net loss 
Net loss applicable to common shares
Basic and diluted net loss per share 

6. INTANGIBLE ASSETS AND GOODWILL  

For the Years Ended January 31,

2008

601,833   
(230,288)  
(243,310)  
(7.55)  

2007

599,409
(117,891)
(130,913)
(4.07)

$
$
$
$

$
$
$
$

All acquired, finite-lived intangible assets are amortized on a straight-line basis, which approximates the pattern in which the 
estimated economic benefits of the assets are realized, over their estimated useful lives.  

Page F-43 

                                   
   
 
   
   
 
 
   
 
   
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
During the year ended January 31, 2008, we completed the acquisition of Witness for which approximately $260.3 million of the 
purchase price was assigned to identifiable intangible assets and $674.4 million was assigned to goodwill, including subsequent 
payments of contingent consideration. Further details regarding the acquisition of Witness, as well as other business acquisitions 
underlying our acquired intangible assets and goodwill are provided within Note 5, “Business Combinations”.  

In conjunction with the goodwill impairment reviews described below, we conducted reviews for impairment of our other long-lived 
assets, including finite-lived intangible assets, in accordance with SFAS No. 144, as any impairment of these assets must be 
considered prior to the conclusion of the impairment review under SFAS No. 142. As a result of these reviews, we recorded a 
$2.7 million impairment of finite-lived intangible assets in the fourth quarter of the year ended January 31, 2008 and a $4.5 million 
impairment of finite-lived intangible assets in the fourth quarter of the year ended January 31, 2007, related to our Video Intelligence 
business in the Asia Pacific region. The impairment charge of $2.7 million in the year ended January 31, 2008 was due to a change in 
business strategy, which resulted in a decline in our distribution business in the region. For this impairment, $0.4 million is related to 
acquired technology and is reported within cost of revenue, and $2.3 million is related to customer-related intangible assets and is 
reported within operating expenses. The impairment charge of $4.5 million in the year ended January 31, 2007 resulted from our 
decision to replace certain acquired technology with new technology sooner than originally planned. We also fully impaired the value 
of an acquired distribution network due to reduced business with certain distributors, driven by changes in our business strategy in the 
region. For this impairment, $3.7 million is related to acquired technology and is reported within cost of revenue, and $0.8 million is 
related to customer-related intangible assets is reported within operating expenses.  

Acquisition-related intangible assets consist of the following as of January 31, 2008, 2007, and 2006:  

(in thousands)
Customer relationships 
Acquired technology 
Trade names 
Non-competition agreements 
Distribution network 

Total 

As of January 31, 2008
Accumulated   
Amortization   
(15,891)  
$
(11,786)  
(2,848)  
(2,219)  
(376)  
(33,120)  

$

$

$

Cost
208,399
56,798
10,283
4,742
2,440
282,662

$

$

Net
192,508
45,012
7,435
2,523
2,064
249,542

Page F-44  

                                   
   
 
   
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
(in thousands)
Customer relationships 
Acquired technology 
Trade names 
Non-competition agreements 
Sales backlog 
Distribution network 

Total 

(in thousands)
Customer relationships 
Acquired technology 
Trade names 
Non-competition agreements 
Sales backlog 
Distribution network 

Total 

$

$

$

$

Cost

As of January 31, 2007
Accumulated   
Amortization   
(2,109)  
$
(4,724)  
(645)  
(1,270)  
(1,731)  
(132)  
(10,611)  

$

6,043
12,830   
645
4,054
1,812
2,440
27,824   

As of January 31, 2006
Accumulated   
Amortization   
(886)  
$
(3,861)  
(468)  
(1,456)  
(1,686)  
(12)  
(8,369)  

$

Cost

5,995
14,813

984   

4,445
2,060
1,003
29,300

Net

3,934
8,106 
—
2,784
81
2,308
17,213 

Net

5,109
10,952
516 
2,989
374
991
20,931

$

$

$

$

The following table presents acquisition-related intangible assets by operating segment as of January 31, 2008, 2007, and 2006:  

(in thousands)
Workforce Optimization 
Video Intelligence 
Communications Intelligence 

Total 

2008
243,628
1,847
4,067
249,542   

$

$

As of January 31,
2007

$

$

7,026   
5,927   
4,260   
17,213   

$

$

2006

955
13,231
6,745
20,931 

Total amortization expense recorded for acquisition-related intangible assets was $27.2 million, $6.9 million, and $6.4 million for the 
years ended January 31, 2008, 2007, and 2006, respectively.  

Page F-45 

                                   
   
 
 
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
   
 
 
   
   
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
Estimated future finite-lived acquisition-related intangible asset amortization expense is as follows:  

(in thousands) 
For the Years Ending January 31,
2009 
2010 
2011 
2012 
2013 
2014 and thereafter 

Total 

Amount

35,091
31,858 
30,765
29,796
28,994
93,038
249,542

$

$

Goodwill represents the excess of the purchase price in a business combination over the fair value of net tangible and identifiable 
intangible assets acquired. In accordance with SFAS No. 142, we assigned goodwill to multiple reporting units at one level below our 
operating segments, primarily based on types of products sold or services provided and in certain cases by products sold in a particular 
industry or vertical market.  

In accordance with SFAS No. 142, we test our goodwill for impairment annually as of November 1, or more frequently, if events or 
circumstances indicate the potential for an impairment. We performed goodwill impairment tests for each of our reporting units as of 
November 1, 2007, 2006, and 2005.  

The results of step one of our testing as of November 1, 2007 indicated that the net carrying value of four of our reporting units 
exceeded their fair values. We performed the required step two analysis and recorded impairment charges of $14.0 million in our 
Workforce Optimization operating segment and $6.6 million in our Video Intelligence operating segment in the fourth quarter of the 
year ended January 31, 2008, which represented the excess of the carrying value of the impaired reporting units’ goodwill over their 
implied fair values. These charges are recorded in impairments of goodwill and other acquired intangible assets on the accompanying 
consolidated statements of operations. The impairment in our Workforce Optimization operating segment related to our performance 
management consulting businesses in the United States and Europe, and was due primarily to overall lower than anticipated demand 
for our consulting services, which resulted in a decline in projected future revenue and cash flow. The impairment in our Video 
Intelligence operating segment related to our distribution business in the Asia Pacific region, where revenue declined due to a change 
in business strategy.  

Page F-46 

                                   
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
The results of step one of our testing as of November 1, 2006 indicated that the net carrying value of two of our reporting units 
exceeded their fair values. These same two reporting units were determined to be further impaired as of November 1, 2007, as they are 
both among the four reporting units for which impairment was identified at that date, as noted above. We performed the required step 
two analysis and recorded impairment charges of $3.1 million in our Workforce Optimization operating segment and $17.1 million in 
our Video Intelligence operating segment as of November 1, 2006, which represented the excess of the carrying value of the impaired 
reporting units’ goodwill over their implied fair values. These charges are recorded in impairments of goodwill and other acquired 
intangible assets on the accompanying consolidated statements of operations. The impairment in our Workforce Optimization 
operating segment related to our performance management consulting business in the United States and was due primarily to overall 
lower than anticipated demand for our consulting services, which resulted in a decline in projected future revenue and cash flow. The 
impairment in our Video Intelligence operating segment related to our distribution business in the Asia Pacific region, where revenue 
declined due to a change in business strategy.  

No goodwill impairment was identified as of November 1, 2005.  

Goodwill activity for the three years ended January 31, 2008, in total and by reportable segment, is as follows:  

Reportable Segment

(in thousands)
Balance at January 31, 2005 
Acquisition of Opus 
Acquisition of MultiVision 
Additional consideration — previous acquisitions (1) 
Foreign currency translation and other
Balance at January 31, 2006 
Acquisition of CM Insight 
Acquisition of Mercom 
Additional consideration — previous acquisitions (1) 
Goodwill impairment 
Foreign currency translation and other
Balance at January 31, 2007 
Acquisition of Witness 
Acquisition of View Links 
Additional consideration — previous acquisitions (1) 
Income tax-related adjustments 
Goodwill impairment 
Foreign currency translation and other
Balance at January 31, 2008 

Total

49,669
8,487
36,840

2,359   
(931)
96,424
9,676
34,114

1,567   
(20,265)
1,211
122,727
674,378   
4,692
1,730
(971)
(20,639)
3,097
785,014

$

$

    Communications

Workforce
Optimization
$

— $

8,487

—  
—   
—  

8,487
9,676
34,114

—   
(3,123)
628
49,782
674,378   

—  
—  

(186)
(14,019)
969
710,924

$

Video
Intelligence   
24,615   
—   
36,840   
2,359   
(931) 
62,883   
—   
—   
1,567   
(17,142) 
583   
47,891   
—   
—   
1,730   
(785) 
(6,620) 
2,128   
44,344   

$

Intelligence

25,054
—
—
— 
—
25,054
—
—
— 
—
—
25,054
— 
4,692
—
—
—
—
29,746

$

$

(1)   Contingent consideration paid for acquisitions completed prior to February 1, 2005.

Page F-47 

  
   
 
   
   
   
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
7. LONG-TERM DEBT  

On May 25, 2007, to partially finance the acquisition of Witness, we entered into a $675.0 million secured credit facility comprised of 
a $650.0 million seven-year term loan facility and a $25.0 million six-year revolving credit facility.  

Borrowings under the credit facility bear interest at a rate of, at our election, (a) the higher of (i) the prime rate and (ii) the federal 
funds rate plus 0.50% plus, in either case, a margin of 1.75% or (b) the applicable London Interbank Offered Rate (LIBOR) plus a 
margin of 2.75%. Such margins were subject to increase by 0.25% if we failed to receive corporate credit ratings from both of 
Moody’s Investors Service, Inc. and Standard & Poors Ratings Services or failed to deliver certain financial statements to the credit 
facility administrative agent by February 25, 2008, and an additional 0.25% if we failed to do so by August 25, 2008. Because we did 
not timely do so, the above-referenced applicable margins increased by 0.25% on February 25, 2008 and another 0.25% on August 25, 
2008 to, respectively, 2.25% and 3.25%. If we both obtain the above-referenced corporate ratings and deliver to the credit facility 
administrative agent the requisite financial statements, the applicable margins will subsequently range from 1.00% to 1.75% and 
2.00% to 2.75%, respectively, depending on our corporate ratings from Moody’s and S&P.  

Optional prepayments of the loans are permitted without premium or penalty (other than customary breakage costs associated with the 
prepayment of loans bearing interest based on LIBOR). The loans are also subject to mandatory prepayment requirements based upon 
certain asset sales, excess cash flow and certain other events.  

The term loan originally amortized in 27 consecutive quarterly installments of $1.6 million each, beginning August 1, 2007, followed 
by a final amortization payment of the remaining outstanding principal amount when the loan matures. However, on July 31, 2007, we 
made an optional prepayment of $40.0 million, $13.0 million of which was applied towards the eight immediately following principal 
payments and $27.0 million of which was applied pro rata to the remaining principal payments.  

During the year ended January 31, 2008, we did not draw upon our revolving credit facility.  

Our obligations under our credit facility are guaranteed by certain of our domestic subsidiaries (including Witness) and are secured by 
substantially all of our and their assets. We paid debt issuance costs of $13.6 million associated with the credit facility, which we have 
deferred and are classified within other assets. We are amortizing these deferred debt issuance costs over the life of the credit facility. 
Amortization of deferred costs associated with the term loan is recorded using the effective interest rate method, while amortization of 
deferred costs associated with the revolving credit facility is recorded on a straight-line basis.  

Page F-48 

                                   
   
On May 25, 2007, concurrently with entry into our credit facility, we entered into a receive-variable/pay-fixed interest rate swap 
agreement with a multinational financial institution on a notional amount of $450.0 million to mitigate a portion of the risk associated 
with variable interest rates on the term loan. This interest rate swap agreement terminates in May 2011. See Note 14, “Derivative 
Financial Instruments” for further details regarding the interest rate swap agreement.  

The following is a summary of our outstanding financing arrangements at January 31, 2008:  

Revolving

(in thousands)
Balance outstanding at January 31, 2007
Funds borrowed 
Principal repaid 
Balance outstanding at January 31, 2008

Term Loan  
— 
$
650,000 
(40,000)  
610,000 

  Credit Facility
—
—
—
—

$

$

$

Unused commitment amount at January 31, 2008 

$

— 

$

25,000

Interest rate at January 31, 2008 

7.38% 

—

We had no material indebtedness at January 31, 2007 and 2006.  

During the year ended January 31, 2008, we incurred $34.4 million of interest expense on the term loan. We also recorded 
$1.9 million of amortization of our deferred debt issuance costs, which is reported within interest expense. Included in the deferred 
debt issuance cost amortization was a $0.8 million write-off associated with the July 2007 $40.0 million prepayment.  

Future scheduled annual principal payments on the term loan as of January 31, 2008 are as follows:  

(in thousands)  
For the Year Ended January 31,

2009 
2010 
2011 
2012 
2013 
2014 and thereafter 

Page F-49 

Amount

$

$

—
3,112 
6,225
6,225
6,224
588,214
610,000

                                   
   
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
  
   
 
 
 
   
 
 
 
 
 
  
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
  
 
   
 
 
The credit facility agreement contains customary affirmative and negative covenants for credit facilities of this type, including 
limitations on Verint and our subsidiaries with respect to indebtedness, liens, dividends and distributions, acquisitions and dispositions 
of assets, investments and loans, transactions with affiliates, and nature of business. It also prohibits us from exceeding a specified 
consolidated leverage ratio, tested over rolling four-quarter periods. The agreement also includes a requirement that we submit audited 
consolidated financial statements to the lenders within 90 days of the end of each fiscal year which for the year ended January 31, 
2010 is May 1, 2010. If audited consolidated financial statements are not so delivered and not remedied within 30 days thereafter, an 
event of default occurs.  

The credit facility agreement contains customary events of default with corresponding grace periods. If an event of default occurs and 
is continuing, the lenders may terminate and/or suspend their obligations to make loans and issue letters of credit under the credit 
facility and/or accelerate amounts due and/or exercise other rights and remedies. In the case of certain events of default related to 
insolvency and receivership, the commitments of the lenders will be automatically terminated and all outstanding loans will become 
immediately due and payable.  

The fair value of the term loan at January 31, 2008 is estimated to be $583 million. This estimate is based upon the pricing used in 
trades of portions of the loan in the secondary market at or near January 31, 2008. These trades were executed by one of the financial 
institutions that underwrote the term loan.  

8. BALANCE SHEET INFORMATION  

Inventories consist of the following as of January 31, 2008, 2007, and 2006:  

(in thousands)
Raw materials 
Work-in-process 
Finished goods 
Total inventories 

2008

As of January 31,
2007

$

$

6,225
3,308
9,992
19,525   

$

$

6,117   
4,518   
10,287   
20,922   

$

$

2006

4,725
7,046
7,069
18,840 

Page F-50 

                                   
   
 
   
   
 
   
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
Property and equipment, net consist of the following as of January 31, 2008, 2007, and 2006:  

(in thousands)
Land 
Buildings 
Leasehold improvements 
Software 
Equipment, furniture and other 

Less: accumulated depreciation and amortization 
Total property and equipment, net

2008

As of January 31,
2007

$

$

4,161
2,250
9,967
14,735
43,518   
74,631
(38,316)
36,315

$

$

3,650   
2,248   
7,610   
9,707   
29,224   
52,439   
(25,471)  
26,968   

$

$

2006

3,535
2,224
4,729
7,489
28,845 
46,822
(22,716)
24,106

Depreciation expense on property and equipment was $14.4 million, $9.0 million, and $7.0 million for the years ended January 31, 
2008, 2007, and 2006, respectively.  

Other assets consist of the following as of January 31, 2008, 2007, and 2006:  

(in thousands)
Deferred debt issuance costs, net 
Derivative instruments, at fair value 
Other 
Total other assets 

2008

11,749
8,121
20,482
40,352

$

$

$

$

—   
—   
9,131   
9,131   

As of January 31,
2007

2006

Accrued expenses and other liabilities consist of the following as of January 31, 2008, 2007, and 2006:  

(in thousands)
Compensation and benefits 
Billings in excess of costs and estimated earnings on uncompleted contracts
Professional fees and consulting 
Derivative instruments, at fair value 
Taxes other than income 
Interest on indebtedness 
Business acquisition consideration 
Product royalties 
Other 
Total accrued expenses and other liabilities 

2008

48,335
29,284
15,185
8,832
6,799   
3,754
1,796
690
29,266
143,941

$

$

As of January 31,
2007

$

$

24,086   
28,130   
7,626   
—   
3,011   
6   
8,152   
—   
23,948   
94,959   

Page F-51 

$

$

$

$

—
—
8,230
8,230

2006

17,608
30,070
4,615
—
1,700 
11
1,936
12,825
22,327
91,092

                                   
   
 
   
   
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
  
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
   
 
 
 
   
 
 
   
 
   
 
   
 
 
   
 
 
 
 
 
 
 
 
 
   
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
   
 
 
 
 
 
 
 
 
Other liabilities consist of the following as of January 31, 2008, 2007, and 2006:  

(in thousands)
Unrecognized tax benefits 
Derivative instruments, at fair value 
Obligation for severance compensation
Other 
Total other liabilities 

9. CONVERTIBLE PREFERRED STOCK  

2008

28,219
21,040
4,414
14,918
68,591

$

$

As of January 31,
2007

$

$

16,173   
—   
3,256   
10,566   
29,995   

$

$

2006

11,803
—
2,301
7,941
22,045

On May 25, 2007, in connection with our acquisition of Witness, we entered into a Securities Purchase Agreement with Comverse 
whereby Comverse purchased, for cash, an aggregate of 293,000 shares of our Series A Convertible Preferred Stock (“preferred 
stock”), for an aggregate purchase price of $293.0 million. Proceeds from the issuance of the preferred stock were used to partially 
finance the acquisition. We incurred $0.2 million of direct issuance costs associated with the issuance of the preferred stock, which 
were charged against the carrying value of the preferred stock.  

The preferred stock was issued at a purchase price of $1,000 per share and ranks senior to our common stock. The preferred stock has 
an initial liquidation preference equal to its $1,000 per share purchase price. In the event of any voluntary or involuntary liquidation, 
dissolution or winding-up of our company, the holders of the preferred stock will be entitled to receive, out of assets available for 
distribution to our stockholders and before any distribution of assets to our common stockholders, an amount equal to the then-current 
liquidation preference, which includes accrued and unpaid dividends.  

The terms of the preferred stock provide that upon a fundamental change, as defined, the holders of the preferred stock would have the 
right to require us to repurchase the preferred stock for 100% of the liquidation preference then in effect. Therefore, the preferred 
stock has been classified as mezzanine equity on our consolidated balance sheet at January 31, 2008, separate from permanent equity, 
because the occurrence of these fundamental changes, and thus potential redemption of the preferred stock, however remote in 
likelihood, is not solely under our control. Fundamental change events include the sale of substantially all of our assets, and certain 
changes in beneficial ownership, board of directors’ representation and business reorganizations. In the event of a fundamental 
change, the conversion rate (as described in the section entitled Voting and Conversion, below) will be increased to provide for 
additional shares of common stock issuable to the holders of preferred stock, based on a sliding scale (depending on the acquisition 
price, as defined) ranging from none to 3.7 additional shares of common stock for every share of preferred stock converted into shares 
of common stock.  

Page F-52 

                                   
   
 
   
   
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
We have concluded that, as of January 31, 2008, there is no indication that the occurrence of a fundamental change and the associated 
redemption of the preferred stock were probable. We therefore have not adjusted the initial carrying amount of the preferred stock to 
its redemption amount, which is its liquidation preference, at January 31, 2008. Through January 31, 2008, cumulative, undeclared 
dividends on the preferred stock were $8.7 million and as a result, the liquidation preference of the preferred stock was $301.7 million 
at that date.  

We determined that the variable dividend feature of the preferred stock, details of which are further described below, was not clearly 
and closely related to the characteristics of the preferred stock host contract and, therefore, is an embedded derivative financial 
instrument, subject to bifurcation from the preferred stock. This feature was determined to be an asset, and was assigned an initial fair 
value of $0.9 million at the May 25, 2007 issue date of the preferred stock. Therefore, the preferred stock was assigned a fair value of 
$293.9 million, and the $0.9 million bifurcated derivative financial instrument was reflected within other assets. The $293.7 million 
carrying value of the preferred stock at January 31, 2008 also reflects the previously discussed $0.2 million of direct issuance costs. 
Subsequent changes in the fair value of the derivative financial instrument are reflected within other income (expense), net. As of 
January 31, 2008, the fair value of the embedded derivative instrument had increased to $8.1 million, driven by declining market 
interest rates which increased the likelihood that the dividend rate might be reduced. This $7.2 million increase in fair value is 
reflected within other income (expense), net.  

The holders of the preferred stock have various rights and preferences, as follows:  

Dividends  

Cash dividends on the preferred stock are cumulative and are calculated quarterly at a specified dividend rate on the liquidation 
preference in effect at such time. Dividends are paid only if declared by our board of directors. Initially, the specified annual dividend 
rate was 4.25% per share. However, beginning in the first quarter after the initial interest rate on our term loan, which is variable, was 
reduced by 50 basis points or more, the dividend rate was reset to 3.875% per annum and is then fixed at that level. This variable 
dividend feature was accounted for as an embedded derivative financial instrument, as described above.  

Declining market interest rates during 2007 resulted in a reduction in the interest rate on our term loan of more than 50 basis points 
below its initial interest rate during the quarter ended January 31, 2008. Accordingly, the dividend rate on the preferred stock was reset 
to 3.875% effective February 1, 2008. This rate is now only subject to future change in the event we are unable to obtain approval of 
the issuance of common shares underlying the preferred stock’s conversion feature.  

We are prohibited from paying cash dividends on the preferred stock under the terms of a covenant in our credit agreement. We may 
elect to make dividend payments in shares of our common stock. The common stock used for dividends, when and if declared, would 
be valued at 95% of the volume weighted average price of our common stock for each of the five consecutive trading days ending on 
the second trading day immediately prior to the record date for the dividend.  

Page F-53 

                                   
   
Through January 31, 2008, no dividends had been declared or paid on the preferred stock.  

Voting and Conversion  

The preferred stock does not have voting or conversion rights until the underlying shares of common stock are approved for issuance 
by a vote of holders of a majority of our common stock. Following receipt of stockholder approval for the issuance of the underlying 
common shares, each share of preferred stock will be entitled to a number of votes equal to the number of shares of common stock 
into which the preferred stock would be convertible at the conversion rate (as defined below) in effect on the date the preferred stock 
was issued to Comverse. In addition, following receipt of stockholder approval for the issuance of the underlying common shares, 
each share of preferred stock will be convertible at the option of the holder into a number of shares of our common stock equal to the 
liquidation preference then in effect, divided by the conversion price then in effect, which was initially set at $32.66. The conversion 
price is subject to periodic adjustment upon the occurrence of certain dilutive events. If it were convertible at January 31, 2008, the 
preferred stock could be converted into approximately 9.2 million shares of our common stock.  

At any time on or after May 25, 2009, we have the right, provided approval of the issuance of the underlying shares of common stock 
has been obtained, to cause the preferred stock, in whole but not in part, to be automatically converted into common stock at the 
conversion price then in effect. However, we may exercise this right only if the closing sale price of our common stock immediately 
prior to conversion equals or exceeds the conversion price then in effect by: (i) 150%, if the conversion is on or after May 25, 2009 
but prior to May 25, 2010, (ii) 140%, if the conversion is on or after May 25, 2010 but prior to May 25, 2011, or (iii) 135%, if the 
conversion is on or after May 25, 2011.  

Transfer and Registration Rights  

Comverse has had the right to sell the preferred stock since November 25, 2007 in either private or public transactions. Pursuant to a 
registration rights agreement we entered into concurrently with the Securities Purchase Agreement (“New Registration Rights 
Agreement”), commencing 180 days after we regain compliance with SEC reporting requirements, and provided that the underlying 
shares of our common stock have been approved for issuance by our common stockholders, Comverse will be entitled to two demands 
to require us to register the shares of common stock underlying the preferred stock for resale under the Securities Act of 1933, as 
amended (the “Securities Act”).  

The New Registration Rights Agreement also gives Comverse unlimited piggyback registration rights on certain Securities Act 
registrations filed by us on our own behalf or on behalf of other stockholders.  

Page F-54  

                                   
   
Comverse may transfer its rights under the New Registration Rights Agreement to any transferee of the registrable securities that is an 
affiliate of Comverse or any other subsequent transferee, provided that in each case such affiliate or transferee becomes a party to the 
New Registration Rights Agreement, agreeing to be bound by all of its terms and conditions.  

Comverse’s rights under the New Registration Rights Agreement are in addition to its rights under a previous registration rights 
agreement we entered into with Comverse shortly before our IPO in 2002. This registration rights agreement (“Original Registration 
Rights Agreement”) covers all shares of common stock then held by Comverse and any additional shares of common stock acquired 
by Comverse at a later date. Under the Original Registration Rights Agreement, Comverse is entitled to unlimited demand 
registrations of its shares on Form S-3. If we are not eligible to use Form S-3, Comverse is also entitled to one demand registration on 
Form S-1.  

Like the New Registration Rights Agreement, the Original Registration Rights Agreement also provides Comverse with unlimited 
piggyback registration rights. Comverse may transfer its rights under this agreement to an affiliate or other subsequent transferee, 
subject to the transferee agreeing to be bound by all of its terms and conditions.  

10. STOCKHOLDERS’ EQUITY  

Dividends on Common Stock  

We did not declare or pay any dividends on our common stock during the years ended January 31, 2008, 2007, and 2006. 
Commencing with our issuance of preferred stock, and our entry into term loan and revolving credit facilities in May 2007, we are 
subject to certain restrictions on declaring and paying dividends on our common stock.  

Treasury Stock  

Repurchased shares of common stock are recorded as treasury stock, at cost. At January 31, 2008, we held 74,000 shares of treasury 
stock with a cost of $2.1 million, and at January 31, 2007, we held 28,000 shares of treasury stock with a cost of $0.9 million. We held 
no treasury stock at January 31, 2006.  

Shares of restricted stock awards that are forfeited when the recipient separates their employment prior to the lapsing of the award’s 
restrictions are recorded as treasury stock.  

Our board of directors has approved a program to repurchase shares of our common stock from our independent directors, and such 
other directors as may from time to time be designated by the board of directors upon vesting of restricted stock grants during our 
extended filing delay period, in order to provide funds to the recipient for the payment of associated income taxes. From time to time, 
our board of directors has also approved repurchases from executive officers for the same purpose when a vesting has occurred during 
a blackout period. We record these repurchases of common stock as treasury stock.  

Page F-55 

                                   
   
Accumulated Other Comprehensive Loss  

In addition to net income (loss), accumulated other comprehensive income (loss) includes items such as foreign currency translation 
adjustments and unrealized gains and losses on certain marketable securities and investments. Accumulated other comprehensive 
income (loss) is presented as a separate line item in the stockholders’ equity section of our consolidated balance sheets, the 
components of which are detailed in our consolidated statements of stockholders’ equity. Other comprehensive income (loss) items 
have no impact on our net income (loss) as presented in our consolidated statements of operations.  

The following table summarizes, as of each balance sheet date, the components of our accumulated other comprehensive loss. Income 
tax effects on unrealized losses on available-for-sale marketable securities were insignificant for all periods presented:  

(in thousands)
Foreign currency translation losses, net
Unrealized losses on available-for-sale marketable securities
Total accumulated other comprehensive loss 

11. INTEGRATION, RESTRUCTURING AND OTHER, NET  

For the Years Ended January 31,
2007

2006

2008

$

$

(610)
—
(610)

$

$

(773)  
(12)  
(785)  

$

$

(695)
(147)
(842)

Integration, restructuring and other, net, is comprised of the following for the years ended January 31, 2008, 2007, and 2006:  

(in thousands)
Integration costs 
Restructuring costs 
Other legal costs 
Gain on sale of land 
Total integration, restructuring and other, net 

For the Years Ended January 31,
2007

2006

2008

$

$

10,980
3,308
8,708
—
22,996

$

$

—   
—   
—   
(765)  
(765)  

$

$

—
—
2,554
—
2,554

Integration, restructuring and other, net, are unallocated items for segment reporting purposes, as more fully described in Note 18, 
“Segment, Geographic and Significant Customer Information”. 

Page F-56  

                                   
   
 
 
   
   
   
   
   
 
 
   
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
   
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
Restructuring and Integration Costs  

We continually review our business, manage costs, and align resources with market demand. As a result, and also in conjunction with 
the acquisition of Witness in May 2007, as more fully described in Note 5, “Business Combinations”, we took several actions during 
the year ended January 31, 2008 to reduce fixed costs, eliminate redundancies, strengthen operational focus, and better position us to 
respond to market pressures or unfavorable economic conditions. As a result, we incurred: (i) restructuring and integration charges 
from acquiring Witness and integrating Witness into our Workforce Optimization business, as further discussed below under “- 
Restructuring and Integration Costs Related to our Acquisition of Witness”; and (ii) restructuring charges pertaining to the Video 
Intelligence business in all of our global regions, as further discussed below under “- Restructuring Costs Related to Our Video 
Intelligence Business”. We did not incur any restructuring and integration costs during the years ended January 31, 2007 and 2006. 
The integration and restructuring charges incurred during the year ended January 31, 2008 are included in “Integration, restructuring 
and other, net” in the accompanying consolidated statement of operations.  

The following table summarizes the restructuring and integration charges incurred during the year ended January 31, 2008 related to 
these actions:  

(in thousands)
Acquisition of Witness 
Video Intelligence business 

Total 

  Restructuring   
1,501  
1,807  

$

Integration    
10,980   
$
—   

$

3,308   

$

10,980   

Total

12,481
1,807

14,288 

$

$

In accordance with SFAS No. 146, Accounting for Costs Associated with Exit or Disposal Activities, costs associated with the Witness 
acquisition and Video Intelligence business restructuring activities have been recognized when they were incurred, rather than at the 
date of a commitment to an exit or disposal plan. Such costs were exclusive of those directly associated with the acquisition of 
Witness recorded as part of the purchase price. We continually evaluate the adequacy of liabilities accrued under these restructuring 
initiatives. Although we believe that these estimates accurately reflect the remaining costs of our restructuring plans, actual results 
may differ, which may require us to record adjustments to the liabilities.  

Restructuring and Integration Costs Related to our Acquisition of Witness  

Following the acquisition of Witness in May 2007, we immediately formulated and approved a plan to integrate the Witness business 
with our existing Workforce Optimization business in all regions. We implemented certain staff reductions, and streamlined and 
improved operations and processes necessary to restructure, integrate, and combine the Witness and Verint businesses, primarily in the 
following operational areas and functions: (i) products – integrate products and platforms marketed to clients; (ii) sales, marketing and 
services – centralize and train sales and field marketing personnel, create a dedicated channel and OEM sales group, leverage and 
increase the combined business’ services helpdesk expertise, and transition to a single global services organization; and (iii) general 
and administrative – transition finance, human resources and legal support to our facilities in New York and Georgia, and combine 
information technology and communications organizations, processes and systems. These activities resulted in restructuring and 
integration charges during the year ended January 31, 2008.  

Page F-57 

                                   
   
 
 
   
   
 
 
   
 
 
 
 
 
 
 
 
 
  
 
   
   
 
   
 
 
 
 
 
 
 
 
 
The following table summarizes the activity during the year ended January 31, 2008 associated with only the restructuring charges 
related to the acquisition of Witness.  

(in thousands)
Accrued restructuring costs — January 31, 2007 
Costs accrued during the year 
Payments and settlements during the year 

Accrued restructuring costs — January 31, 2008 

Total

—
1,501
(1,081)

420

$

$

Restructuring expenses associated with the acquisition of Witness consist of severance and related costs recorded during the year 
ended January 31, 2008 for global workforce reductions of Verint personnel, primarily as a result of redundancies, in sales and 
marketing, research and development, and administration and support. Throughout the implementation and execution phase of this 
restructuring plan, the scope would periodically be reevaluated, resulting in revisions to the number of personnel impacted, and the 
amounts paid under the plan.  

The remaining liabilities of $0.4 million for Witness-related restructuring obligations are included in accrued expenses and other 
current liabilities in the accompanying consolidated balance sheet at January 31, 2008.  

In addition to the aforementioned restructuring charges, we also incurred certain integration costs of $11.0 million during the year 
ended January 31, 2008 resulting from the Witness acquisition and the subsequent integration of the Witness and Verint businesses. 
These costs included $4.1 million of legal, accounting, consulting, and other professional fees, $2.4 million of travel and related costs 
associated with the integration efforts, and $1.7 million of incremental compensation and personnel costs, primarily for employees 
temporarily retained following the acquisition solely to assist in integration and knowledge transfer activities. These personnel had no 
other significant day-to-day responsibilities outside of the integration effort and were generally retained for periods no longer than 
twelve months. Professional fees primarily relate to legal, accounting, and consulting advice associated with efforts to optimize the 
legal and tax structure of our global entities, since both Witness and Verint conduct operations in common locations. Integration costs 
remaining unpaid as of January 31, 2008 were not significant.  

Restructuring Costs Related to our Video Intelligence Business  

During the quarter ended July 31, 2007, we established and approved a plan to perform a comprehensive assessment of our Video 
Intelligence business operations, predominantly in our North American and Hong Kong locations. As a result, we implemented certain 
restructuring initiatives and activities intended to reduce our overall cost structure, improve operations by building areas of more 
centralized expertise, adjust our organization structure to improve scalability, and enhance our competitive position.  

Page F-58 

                                   
   
 
 
 
 
 
 
   
 
 
  
 
 
   
 
 
In the year ended January 31, 2008, we recorded $1.8 million of restructuring costs arising from the elimination of certain positions in 
finance, customer service, sales and marketing, and research and development and, in certain instances, migrating certain positions to 
lower cost markets, areas of more concentrated expertise, or to corporate locations. Certain staff changes resulted from combining our 
call centers and customer support sites in Colorado, and better aligning and leveraging our worldwide research and development 
activities in Hong Kong. Throughout the execution of this restructuring plan, the scope would periodically be reevaluated, resulting in 
revisions to the number of personnel impacted, and the amounts paid under the plan.  

These restructuring costs included $1.5 million of severance and related costs and $0.3 million of consulting and temporary personnel 
costs.  

The following table summarizes the activity associated with the year ended January 31, 2008 restructuring charges related to our 
Video Intelligence business:  

(in thousands)
Accrued restructuring costs — January 31, 2007 
Costs accrued during the year 
Payments and settlements during the year 

Accrued restructuring costs — January 31, 2008 

Severance 
and Related 
Costs

Consulting    

and

Temporary    

Staff

$

$

—
1,513
(597)  

916

$

$

$

—   
294   
(294)  

Total

—
1,807
(891)

—   

$

916

The remaining liabilities of $0.9 million for Video Intelligence restructuring obligations as of January 31, 2008 are included within 
accrued expenses and other current liabilities in the accompanying consolidated balance sheet at January 31, 2008.  

Other Legal Costs  

During the year ended January 31, 2008, we incurred $8.7 million of legal fees related to an ongoing patent infringement litigation 
matter, which we are reporting within integration, restructuring and other, net. This litigation was subsequently settled during the year 
ended January 31, 2009.  

During the year ended January 31, 2006, we recorded a $2.6 million charge in connection with a customer dispute. Final resolution of 
this matter has not yet occurred, pending certain action by the counterparty, and we are currently unable to determine when final 
resolution will occur.  

Page F-59 

                                   
   
 
   
   
 
 
   
   
 
 
 
   
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
  
   
   
   
 
 
 
 
 
 
 
 
Gain on Sale of Land  

During the year ended January 31, 2007, we sold a parcel of land in Durango, Colorado, realizing a pre-tax gain of $0.8 million.  

12. RESEARCH AND DEVELOPMENT, NET  

A significant portion of our research and development operations occur in Israel. We have historically derived substantial benefits 
from our participation in a program sponsored by the OCS of the Israel Ministry of Industry, Trade and Labor, for the support of 
research and development activities conducted in Israel (the “OCS Program”). Our research and development activities have included 
projects partially funded under the OCS Program whereby the OCS reimburses a portion of our research and development 
expenditures under approved project budgets. 

Our gross research and development expenses for the years ended January 31, 2008, 2007, and 2006, were approximately 
$91.4 million, $56.1 million, and $39.9 million, respectively. OCS grants amounted to approximately $2.5 million, $2.3 million, and 
$4.2 million for the years ended January 31, 2008, 2007, and 2006, respectively, which were recorded as a reduction of gross research 
and development expenses. We recorded other reimbursements of research and development expenses amounting to approximately 
$1.2 million, $0.8 million, and $0.8 million for the years ended January 31, 2008, 2007, and 2006, respectively.  

Page F-60 

                                   
   
We capitalize certain costs incurred to develop our commercial software products, and we then recognize those costs within product 
cost of revenues as the products are sold. Activity for our capitalized software development costs for the three years ended January 31, 
2008 was as follows:  

(in thousands)
Capitalized software development costs, net, beginning of year
Software development costs capitalized during the year 
Amortization of software development costs 
Other 
Capitalized software development costs, net, end of year 

For the Years Ended January 31,
2007

2006

2008

$

$

9,762
4,624
(3,268)  
(846)
10,272

$

$

10,241   
4,492   
(4,971)  
—   
9,762   

$

$

9,814
4,758
(4,331)
—
10,241

The adjustment of $0.8 million in the year ended January 31, 2008 primarily reflects a charge recorded to recognize the impairment of 
certain capitalized software development costs determined to be redundant as a result of the May 2007 acquisition of Witness.  

13. INCOME TAXES  

The components of income (loss) before income taxes and noncontrolling interest are as follows:  

(in thousands)
Domestic 
Foreign 

Total income (loss) before income taxes and noncontrolling interest

$

$

Page F-61 

Year Ended January 31,
2007

$

$

(8,887)  
(30,570)  

(39,457)  

$

$

2008
(116,844)
(52,972)

(169,816)

2006

9,404
2,703

12,107

                                   
   
 
 
   
   
   
   
   
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
   
 
   
 
   
 
 
 
 
 
 
 
 
  
   
   
   
 
 
 
 
 
 
 
 
The provision for income taxes consists of the following:  

(in thousands)
Current income tax provision: 

Federal 
State 
Foreign 

Total current income tax provision

Deferred income tax provision (benefit):

Federal 
State 
Foreign 

Total deferred income tax provision (benefit) 

Year Ended January 31,
2007

2008

2006

$

847
398
6,492

7,737

26,056
1,748
(7,812)

19,992

$

$

926   
201   
5,236   

6,363   

(1,416)  
160   
(4,966)  

(6,222)  

2,577
633
1,551

4,761

3,499
579
786

4,864

Total provision for income taxes 

$

27,729   

$

141   

$

9,625 

Page F-62 

                                   
   
 
   
   
 
 
 
   
   
   
 
 
   
 
 
 
 
 
 
 
 
  
   
   
 
   
 
 
 
 
 
 
 
 
  
 
   
   
   
   
   
 
   
   
 
 
 
   
 
 
 
 
 
 
 
 
  
   
   
 
   
 
 
 
 
 
 
 
 
  
   
   
 
   
 
 
 
 
 
 
 
 
The reconciliation of the U.S. federal statutory rate to our effective tax rate on income (loss) before income taxes and noncontrolling 
interest is as follows:  

(in thousands)
U.S. federal statutory income tax rate
Income tax provision (benefit) at the U.S. statutory rate 
State tax provision, net of federal benefit
Foreign taxes at rates different from U.S. federal statutory rate 
Valuation allowance 
Foreign exchange 
Stock-based compensation 
Non-deductible expenses 
Tax credits 
Tax contingencies 
Impairment of goodwill and intangible assets 
Fair value of derivatives 
In-process research and development
Changes in tax laws 
Effect of foreign operations 
Income from controlled foreign corporations 
Other, net 

$

Year Ended January 31,
2007

2006

2008

35.0%  
$

(59,436)
(5,747)
7,305 
73,404
(860)
2,831
1,063
(2,260)
5,495
4,716 
(2,837)
2,253
751
(94)
805
340

$

35.0% 
(13,810)  
234 
2,128 
(408)  
(2,495)  
4,556 
2,398 
(1,345)  
3,351 
5,463 
— 
— 
(244)  
(906)  
476 
743 

35.0%
4,237
788
(2,965)
3,128
806
141
759
(1,040)
4,011
3 
—
998
184
(1,376)
—
(49)

Total provision for income taxes 

$

27,729

$

141 

$

9,625

Effective income tax rate 

-16.3%  

-0.4% 

79.5%

Our operations in Israel have been granted “Approved Enterprise” status by the Investment Center of the Israeli Ministry of Industry, 
Trade and Labor, which makes us eligible for tax benefits under the Israeli Law for Encouragement of Capital Investments,1959. 
Under the terms of the program, income attributable to an approved enterprise is exempt from income tax for a period of two years 
and is subject to a reduced income tax rate for the subsequent five to eight years (generally 10-25%, depending on the percentage of 
foreign investment in the Company). These tax incentives decreased our effective tax rates by 1.4%, 0.2%, and 26.4% for the years 
ended January 31, 2008, 2007 and 2006, respectively.  

Page F-63  

                                   
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
  
   
 
 
 
   
 
 
 
 
 
 
 
 
  
   
 
 
Deferred tax assets and liabilities consist of the following:  

(in thousands)
Deferred tax assets: 
Accrued expenses 
Allowance for doubtful accounts 
Deferred revenue 
Inventory 
Depreciation of property and equipment 
Loss carryforwards 
Tax credits 
Stock-based and other compensation
Capitalized research and development expenses 
Fair value of derivatives 
Other long-term liabilities 
Other (net) 

Total deferred tax assets 

Deferred tax liabilities: 
Accrued expenses 
Allowance for doubtful accounts 
Deferred cost of revenue 
Prepaid expenses 
Depreciation of property and equipment 
Goodwill and other intangible assets

Total deferred tax liabilities 

Valuation allowance 

Net deferred tax assets 

Recorded as: 

Current deferred tax assets 
Long-term deferred tax assets 
Current deferred tax liabilities 
Long-term deferred tax liabilities 

$

$

$

Year Ended January 31,
2007

2008

2006

$

6,110
3,508
73,027

3,814   
2,613
83,363
9,165
12,325
2,898
11,543

2,549   
2,339

$

658   
981   
73,535   
1,893   
—   
11,354   
451   
4,060   
2,119   
—   
—   
911   

—
—
72,820
1,945 
—
13,785
616
1,683
1,389
—
— 
249

213,254

95,962   

92,487

—
—
(19,953)
(1,486)  
—
(79,089)

—   
—   
(22,588)  
(1,065)  
(611)  
(898)  

(418)
(535)
(22,064)
(2,092)
(1,214)
(908)

(100,528)  

(25,162)  

(27,231)

(89,060)

(16,049)  

(16,601)

$

$

23,666

30,991
12,686
(1,021)
(18,990)

$

$

54,751   

33,306   
24,595   
(1,202)  
(1,948)  

48,655

27,252
25,563
(1,013)
(3,147)

Net deferred tax assets 

$

23,666

$

54,751   

$

48,655

Page F-64 

                                   
   
 
   
   
 
 
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
  
   
   
 
   
 
 
 
 
 
 
 
 
  
   
   
   
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
  
   
   
 
 
 
 
   
 
 
 
 
 
 
 
 
  
   
   
 
   
 
   
 
   
 
 
  
   
   
   
 
 
 
 
 
 
 
 
  
   
   
   
   
 
 
 
   
 
 
 
 
 
 
 
 
  
   
   
   
 
 
 
 
 
 
 
 
At January 31, 2008, 2007, and 2006, we had U.S. federal net operating loss carryforwards ("NOLs") of approximately 
$205.9 million, $7.3 million, and $12.8 million, respectively. These losses expire in various years ending from January 31, 2016 to 
2028. We had state NOLs of approximately $127.9 million, $14.5 million and $18.1 million, in the same respective years, expiring in 
years ending from January 31, 2009 to 2028. We had foreign NOLs of approximately $62.3 million, $19.6 million and $20.7 million, 
in the same respective years. At January 31, 2008, all but $4.5 million of these foreign loss carryforwards have indefinite carryforward 
periods. Certain of these federal, state and foreign loss carryforwards and credits are subject to Internal Revenue Code Section 382 or 
similar provisions, that impose limitations on their utilization following certain changes in ownership of the entity generating the loss 
carryforward. The NOLs for tax return purposes are different from the NOLs for financial statement purposes. This is primarily due to 
the reduction of NOLs for financial statement purposes under FIN 48. We have U.S. federal, state and foreign tax credit carryforwards 
of approximately $10.2 million, $3.6 million and $2.6 million at January 31, 2008, 2007, and 2006, respectively, the utilization of 
which is subject to limitation. At January 31, 2008, approximately $3.8 million of these tax credit carryforwards may be carried 
forward indefinitely. The balance of $6.4 million expires in various years ending from January 31, 2009 to 2028.  

We provide income and withholding taxes on undistributed earnings of foreign subsidiaries unless they are indefinitely reinvested. 
Cumulatively, indefinitely reinvested foreign earnings total approximately $12.1 million at January 31, 2008. If these earnings were 
repatriated in the future, additional income and withholding tax expense would be accrued. Due to complexities in the laws of the 
foreign jurisdictions and the assumptions that would have to be made, it is not practicable to estimate the total amount of income taxes 
that would have to be provided on such earnings.  

As required by SFAS No. 109, we evaluate the realizability of deferred tax assets on a jurisdictional basis at each reporting date. 
SFAS No. 109 requires that a valuation allowance be established when it is more likely than not that all or a portion of deferred tax 
assets will not be realized. In circumstances where there is sufficient negative evidence indicating that deferred tax assets are not 
more-likely-than-not realizable, we establish a valuation allowance. We have recorded valuation allowances in the amounts of 
$89.1 million, $16.1 million and $16.6 million at January 31, 2008, 2007 and 2006, respectively. The $73.0 million increase in the 
valuation allowance between January 31, 2007 and January 31, 2008 arose primarily as a result of the impact of current and 
anticipated future losses generated by interest expense related to Witness acquisition indebtedness. The decrease in valuation 
allowance between the years ended January 31, 2006 and January 31, 2007 is due primarily to the release of valuation allowance in 
Germany.  

Page F-65 

                                   
   
The recorded valuation allowance consists of the following:  

(in thousands)
Balance at beginning of year 

Goodwill 
Provision for (benefit from) income taxes 
SFAS No. 5 and FIN 48 
Cumulative translation adjustment 

Balance at end of year 

Year Ended January 31,
2007

2008

2006

$

$

(16,049)
—
(73,404)
139
254   
(89,060)

$

$

(16,601)  
143   
408   
1   
—   
(16,049)  

$

$

(13,444)
(28)
(3,128)
(1)
— 
(16,601)

In accordance with SFAS No. 123(R), we use a “with-and-without” approach to applying the intra-period allocation rules in 
accordance with SFAS No. 109. Under this approach, the windfall tax benefit is calculated based on the incremental tax benefit 
received from deductions related to stock-based compensation. The amount is measured by calculating the tax benefit both “with” and 
“without” the excess tax deduction; the resulting difference between the two calculations is considered the windfall. We recognized 
windfall tax benefits of $0.1 million for the year ended January 31, 2007. We did not recognize a windfall benefit in our U.S. income 
tax provision for the year ended January 31, 2008 because we incurred a net operating loss.  

On February 1, 2007, we implemented the provisions of FIN 48. FIN 48 contains a two-step approach to recognizing and measuring 
uncertain tax positions accounted for in accordance with SFAS No. 109. The first step is to determine whether any amount of tax 
benefit may be recognized by evaluating tax positions taken or expected to be taken in a tax return and assessing whether, based solely 
on their technical merits, they are more-likely-than-not sustainable upon examination, including resolution of any related appeals or 
litigation process. The second step is to measure the amount of associated tax benefit that may be recorded for each position as the 
largest amount that we believe is more-likely-than-not sustainable. Differences between the amount of tax benefits taken or expected 
to be taken in our income tax returns and the amount of tax benefits recognized in our financial statements, determined by applying 
the prescribed methodologies of FIN 48, represent our unrecognized income tax benefits, which we either record as a liability or as a 
reduction of the deferred tax asset for net operating losses.  

The adoption of FIN 48 as of February 1, 2007, resulted in an increase of $3.4 million to our accumulated deficit and a decrease to our 
additional paid in capital of $1.7 million. This resulted primarily from an increase in the liability for unrecognized tax benefits, and 
included the impact of penalties and interest. As of the adoption date of FIN 48, unrecognized tax benefits totaled $27.1 million, of 
which $10.2 million represents the amount that, if recognized, would have impacted our effective income tax rate.  

Page F-66 

                                   
   
 
   
   
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
For the year ended January 31, 2008, the year of our adoption of FIN 48, the aggregate changes in the balance of gross unrecognized 
tax benefits were as follows:  

(in thousands)
Gross unrecognized tax benefits as of February 1, 2007 
Increases as a result of acquisitions 
Increases related to tax positions taken during the current year
Increases (decreases) related to foreign currency exchange rate fluctuations
Lapses of statutes of limitation 
Gross unrecognized tax benefits as of January 31, 2008 

Year Ended
  January 31, 2008
27,073
  $
13,619
5,755
1,039
(583)
46,903

  $

As of January 31, 2008, we had $46.9 million of unrecognized tax benefits, of which $15.9 million represents the amount that, if 
recognized, would impact the effective income tax rate in future periods. We recorded $1.6 million of interest and penalties related to 
uncertain tax positions in our provision for income taxes for the year ended January 31, 2008. The accrued liability for interest and 
penalties as of January 31, 2008, is $6.4 million. Interest and penalties are recorded as a component of the provision for income taxes 
in the financial statements.  

Our income tax returns are subject to ongoing tax examinations in several jurisdictions in which we operate. In the U.S., we are no 
longer subject to federal income tax examination for years prior to January 31, 2004. We are currently in discussions with the Israeli 
tax authorities regarding adjustments that will be made to income tax returns for the years ended January 31, 2004 through January 31, 
2008 due to our restated results of operations. As of January 31, 2008, income tax returns are under examination in the following 
major tax jurisdictions:  

Jurisdiction

United States 
Canada 
United Kingdom 
Hong Kong 

Tax Years

January 31, 2004 - January 31, 2007
January 31, 2004 - January 31, 2008
December 31, 2003, December 31, 2005
  March 31, 2003 - March 31, 2005, January 31, 2006 

We regularly assess the adequacy of our provisions for income tax contingencies in accordance with FIN 48. As a result, we may 
adjust the reserves for unrecognized tax benefits for the impact of new facts and developments, such as changes to interpretations of 
relevant tax law, assessments from taxing authorities, settlements with taxing authorities and lapses of statutes of limitation. We 
believe that it is reasonably possible that the total amount of unrecognized tax benefits at January 31, 2008 could decrease by 
approximately $14.9 million in the next twelve months as a result of the settlement of certain tax audits or lapses of statutes of 
limitation. Such decreases may involve the payment of additional taxes, the adjustment of certain deferred taxes including the need for 
additional valuation allowance and the recognition of tax benefits. We also believe that it is reasonably possible that new issues may 
be raised by tax authorities or developments in tax audits may occur which would require increases or decreases to the balance of 
reserves for unrecognized tax benefits; however, an estimate of such changes cannot reasonably be made.  

Page F-67  

  
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
   
 
  
On October 31, 2008, we reached an agreement with the Internal Revenue Service regarding U.S. federal income tax returns for the 
years ended January 31, 2004 through January 31, 2007.  

14. DERIVATIVE FINANCIAL INSTRUMENTS  

We use derivative financial instruments to manage certain foreign currency and interest rate risks. We do not use derivative financial 
instruments for trading or speculative purposes.  

Foreign Currency Forward Contracts  

During the year ended January 31, 2008, we utilized foreign exchange forward contracts to hedge certain operational cash flow 
exposures resulting from changes in foreign currency exchange rates. These cash flow exposures result from portions of our forecasted 
operating expenses, primarily compensation and related expenses, which are transacted in currencies other than the U.S. Dollar, 
primarily the Israeli Shekel and the Canadian Dollar. These foreign currency forward contracts are carried at fair value and have 
maturities of no longer than twelve months. We enter into these foreign currency forward contracts in the normal course of business to 
mitigate risks and not for speculative purposes. These foreign currency forward contracts are not designated as hedging instruments 
under the provisions of SFAS No. 133 and therefore the fair values of the instruments are reported on our consolidated balance sheets 
within current assets or current liabilities, and gains and losses from changes in their fair values are reported in other income 
(expense), net. Realized gains or losses on settlements of these contracts are also recorded within other income (expense), net.  

During the year ended January 31, 2008, we realized net gains of $1.8 million on settlements of foreign currency forward contracts, 
and we have $0.3 million of unrealized losses on outstanding foreign currency forward contracts with a notional amount of 
$11.7 million as of January 31, 2008. The fair value of outstanding foreign currency forward contracts at January 31, 2008 is $0.3 
million and is reflected within other current liabilities in the accompanying consolidated balance sheet. We did not execute any foreign 
currency forward contracts during the years ended January 31, 2007 or January 31, 2006.  

Interest Rate Swap Agreement  

The interest rates applicable to borrowings under our credit facilities are variable, and we are exposed to risk from changes in the 
underlying index interest rates, which affect our cost of borrowing. To partially mitigate this risk, and in part because we were 
required to do so by the lenders, when we entered into our credit facilities in May 2007, we executed a pay-fixed, receive-variable 
interest rate swap with a high credit-quality multinational financial institution under which we pay fixed interest at 5.18% and receive 
variable interest of three-month LIBOR on a notional amount of $450.0 million. This instrument is settled with the counterparty on a 
quarterly basis, and matures on May 1, 2011. As of January 31, 2008, of the $610.0 million of borrowings which were outstanding 
under the term loan facility, the interest rate on $450.0 million of such borrowings was substantially fixed by utilization of this interest 
rate swap. Interest on the remaining $160.0 million of borrowings was variable.  

Page F-68  

                                   
   
The fair value of the instrument is reported on our consolidated balance sheets. However, the interest rate swap is not designated as a 
hedging instrument under the provisions of SFAS No. 133 and therefore gains and losses from changes in its fair value are reported 
within other income (expense), net. The impact of quarterly cash settlements of the interest rate swap agreement are also recorded 
within other income (expense), net. We record gains and losses on this instrument, whether realized or unrealized, within other income 
(expense), net. For the year ended January 31, 2008 we recorded approximately $29.2 million of net losses on the interest rate swap. 
These net losses reflect the decline in market interest rates that occurred during the second half of the year ended January 31, 2008. 
The fair value of the interest rate swap as of January 31, 2008 is $29.6 million in favor of the counterparty. Accordingly, the 
$8.5 million in fair value expected to settle quarterly over the following 12 months is classified within other current liabilities, and the 
remaining fair value of $21.1 million is classified as long-term within other liabilities.  

Embedded Derivative — Preferred Stock  

As discussed in more detail within Note 9, “Convertible Preferred Stock”, we determined that the variable dividend feature of our 
preferred stock qualifies for accounting as an embedded derivative financial instrument, subject to bifurcation from the preferred stock 
host contract. The embedded derivative financial instrument was valued using a Monte Carlo simulation model. A Monte Carlo 
simulation model calculates a probabilistic approximation to the solution of a problem containing multiple variables using repeated 
statistical random sampling techniques. This feature was determined to be an asset, and was assigned an initial fair value of 
$0.9 million at the May 25, 2007 issue date of the preferred stock. Subsequent changes in the fair value of the derivative financial 
instrument are reflected within other income (expense), net. As of January 31, 2008, the fair value of the embedded derivative 
instrument had increased to $8.1 million. This $7.2 million increase in fair value is reflected within other income (expense), net for the 
year ended January 31, 2008.  

15. EMPLOYEE BENEFIT PLANS  

401(k) Plan  

We maintain a 401(k) Plan and similar type plans for our full-time employees in the United States and certain non-U.S. employees of 
our foreign subsidiaries. The plan in the United States allows eligible employees who attain the age of 21 with three months of service 
to elect to contribute up to 60% of their annual compensation, subject to the prescribed maximum amount. We match employee 
contributions at a rate of 50%, up to a maximum annual matched contribution of $2,000 per employee. The plans in foreign 
subsidiaries are similar to a 401(k) plan, and provide benefits consistent with customary local practices. Employee contributions are 
always fully vested, while our matching contributions for each year vest on the last day of the calendar year provided the employee 
remains employed with us on that day. During the years ended January 31, 2008, 2007, and 2006, our matching contributions to the 
401(k) Plan amounted to approximately $4.0 million, $2.6 million, and $1.9 million, respectively.  

Page F-69

                                   
   
Cash Bonus Retention Program  

On February 1, 2007, our board of directors initiated a special retention program for certain of our employees, other than executive 
officers and directors. The program provided for bonuses to be earned on July 31, 2007 and January 31, 2008. The amount recognized 
as compensation expense under this program during the year ended January 31, 2008 totaled $15.0 million.  

Liability for Severance Pay  

We are obligated to make severance payments for the benefit of certain employees of our foreign subsidiaries. Severance payments 
made to Israeli employees are considered significant compared to all other subsidiaries with severance payments. Under Israeli law, 
we are obligated to make severance payments to employees of our Israeli subsidiaries, subject to certain conditions. In most cases, our 
liability for these severance payments is fully provided for by regular deposits to funds administered by insurance providers and by an 
accrual for the amount of our liability which has not yet been deposited.  

Severance expenses for the years ended January 31, 2008, 2007, and 2006, were $2.9 million, $2.0 million, and $1.7 million, 
respectively.  

Stock-Based Compensation and Purchase Plans  

Plan Summaries  

Most of the share-based incentive awards are provided to employees under the terms of our multiple outstanding stock benefit plans 
(the “Plans” or “Stock Plans”).  

The 1996 Stock Incentive Compensation Plan, as amended, (the “1996 Plan”) was approved by our stockholders and became effective 
on September 10, 1996. The number of shares reserved under the 1996 Plan may from time to time be reduced to the extent that a 
corresponding number of issued and outstanding shares of the common stock are purchased by us and set aside for issuance pursuant 
to awards. The 1996 Plan allows for the granting of awards of deferred stock, restricted stock awards and restricted stock units, 
incentive and non-qualified stock options, and stock appreciation rights to our employees, directors, and consultants. If any award 
expires or terminates for any reason without having been exercised in full, the outstanding shares subject thereto shall again be 
available for the purposes of the 1996 Plan. The 1996 Plan will terminate on March 10, 2012 or at such earlier time as the board of 
directors may determine. Awards may be granted under the 1996 Plan at any time and from time to time prior to its termination. Any 
awards outstanding under the 1996 Plan at the time of the termination of the 1996 Plan shall remain in effect until such awards shall 
have been exercised or shall have expired in accordance with its terms.  

Page F-70

                                   
   
On May 25, 2007, in connection with the acquisition of Witness, we assumed a stock plan referred to as the Witness Systems, Inc. 
Amended and Restated Stock Incentive Plan, as amended (the “1997 Plan”). Under the 1997 Plan, we are permitted to grant awards of 
deferred stock, restricted stock awards and restricted stock units, incentive and non-qualified stock options, and stock appreciation 
rights to our employees, directors and consultants. The 1997 Plan contains an evergreen provision, which allows for an increase in the 
number of shares available for issuance, up to a maximum of 3.0 million shares per year. The deadline for making new awards under 
the 1997 Plan was November 18, 2009. Additionally, in connection with the acquisition, we assumed certain new-hire inducement 
grants made by Witness outside of its shareholder-approved equity plans prior to May 25, 2007.  

Our stockholders approved the 2004 Stock Incentive Compensation Plan (the “2004 Plan”) on July 27, 2004. Under the 2004 Plan, we 
are permitted to grant awards of deferred stock, restricted stock awards and restricted stock units, incentive and non-qualified stock 
options, and stock appreciation rights to our employees, directors, and consultants. To the extent not used under the 1996 Plan, the 
shares available pursuant to the 2004 Plan may be increased by a maximum of 1.0 million shares for awards granted under the 1996 
Plan that are forfeited, expire, or are cancelled on or after July 28, 2004. The 2004 Plan will remain in full force and effect until the 
earlier of July 27, 2014 or the date it is terminated by our board of directors. Termination of the 2004 Plan shall not affect awards 
outstanding under the 2004 Plan at the time of termination.  

The table below summarizes key data points for the Plans as of January 31, 2008:  

(in thousands)
The 1996 Plan 
The 1997 Plan 
The 1997 Blue Pumpkin inducement grants 
The 2004 Plan 

Total 

Number of
shares reserved
for grant

5,000
6,400

158  

3,000
14,558

Number of   
shares
outstanding  
1,900  
2,700  
153  
2,100  
6,853  

Number of
shares available
for grant

200
3,700
5 
600
4,505

Awards granted under the Plans are generally subject to multi-year vesting periods and generally expire 10 years or less after the date 
of grant. We recognize compensation expense for awards on a straight-line basis over the life of the vesting period, reduced by 
estimated forfeitures. Upon exercise of stock options, issuance of restricted stock, or issuance of shares under the Plans, we will issue 
authorized but unissued common stock unless treasury shares are available.  

Page F-71

                                   
   
 
 
   
  
   
  
   
 
 
 
  
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
As described in Note 1, “Summary of Significant Accounting Policies”, we adopted the provisions of SFAS No. 123(R) on 
February 1, 2006. The implementation of SFAS No. 123(R) resulted in the stock-based compensation expense of $31.0 million and 
$18.6 million for the years ended January 31, 2008 and 2007, respectively. The total income tax benefit recognized for share-based 
compensation arrangements was $7.8 million and $2.3 million for the years ended January 31, 2008 and 2007, respectively. We 
capitalized share-based compensation cost of $4.7 million for the fair value of the vested portion of options issued in connection with 
the acquisition of Witness on May 25, 2007, and included as part of the net assets (goodwill) of Witness.  

We recognized share-based compensation expense in the following line items on the consolidated statement of operations for the years 
indicated:  

(in thousands, except per share amounts)

Component of income (loss) before provision for income taxes:

Cost of revenue — product 
Cost of revenue — service and support 
Research and development, net 
Selling, general, and administrative

Stock-based compensation expense 
Income tax benefits related to stock-based compensation (before 

consideration of valuation allowance)
Stock-based compensation, net of taxes

Impact on net income (loss) per share: 

Basic 
Diluted 

(in thousands)

Component of stock-based compensation expense: 

Verint stock options 
Verint restricted stock awards and restricted stock units
Comverse stock options 
Verint phantom stock units 

Stock-based compensation expense 

$

$

$
$

$

$

For the Years Ended January 31,
2007

2006

2008

223
4,329
4,831
21,665
31,048

7,750
23,298

0.72
0.72   

$

$

$
$

360   
1,279   
3,822   
13,154   
18,615   

2,264   
16,351   

0.51   
0.51   

$

$

$
$

3
8
39
1,115
1,165

300
865

0.03
0.03 

For the Years Ended January 31,
2007

2006

2008

22,011
9,229
(487)  
295
31,048

$

$

13,276   
3,390   
1,834   
115   
18,615   

$

$

—
1,137
28 
—
1,165

The table above includes stock-based compensation amounts where we modified certain option awards to revise exercising terms for 
certain terminated employees and recognized incremental compensation expense of $1.7 million and $2.9 million for the years ended 
January 31, 2008 and 2007, respectively. Participants in the Plans are currently restricted from exercising options due to our inability 
to use our S-8 registration statement during our extended filing delay period. As such, we modified grants held by terminated 
employees by extending the time a terminated employee would normally have to exercise vested stock option awards. The number of 
employees affected under such modifications was 103 and 92 for the years ended January 31, 2008 and 2007, respectively.  

Page F-72

                                   
   
 
   
   
 
   
  
 
   
   
   
   
   
 
   
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
   
 
 
 
 
 
 
 
 
  
   
   
 
   
   
   
   
   
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
   
 
 
 
   
  
   
   
   
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
For the year ended January 31, 2007, we recorded an excess tax benefit of $0.1 million as a financing cash flow as required by SFAS 
No. 123(R). Excess tax benefits were not recognized for the year ended January 31, 2008 as we incurred a taxable loss. The excess tax 
benefits represent the reduction in income taxes otherwise payable during the period, attributable to the actual gross tax benefits in 
excess of the expected tax benefits.  

Stock Options  

When stock options are awarded, the fair value of the options is estimated on the date of grant using the Black-Scholes option pricing 
model. Expected volatility and the expected term are the input factors to that model which require the most significant management 
judgment. Expected volatility is estimated utilizing daily historical volatility over a period that equates to the expected life of the 
option. The expected life (estimated period of time outstanding) is estimated using the historical exercise behavior of employees.  

We did not grant stock options subsequent to January 31, 2006. However, in connection with our acquisition of Witness on May 25, 
2007, options to purchase Witness common stock were converted into options to purchase approximately 3.1 million shares of our 
stock. The fair value of the option grant was estimated using the Black-Scholes option pricing model with the weighted-average 
assumptions presented in the following table:  

Expected life (in years) 
Risk-free interest rate 
Expected volatility 
Dividend yield 

  As of May 25,

2007

2.62
4.88%
40.5%
0%

Based on the above assumptions, the weighted average fair value of the stock options on the date of acquisition was $15.02.  

See Note 5, “Business Combinations”, for additional information concerning the acquisition of Witness.  

Page F-73

                                   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table summarizes stock option activity under the Plans for the years ended January 31, 2008, 2007, and 2006:  

(in thousands, except exercise prices)  

Beginning balance 
Issued in acquisition (1) 
Granted 
Exercised 
Forfeited 
Expired 
Ending balance 
Options exercisable 

2008
    Weighted
Average
Exercise
Price

Stock    
Options    

For the Years Ended January 31,
2007

2006

Weighted    
Average    
Exercise    

Price

Weighted
Average
Exercise
Price

Stock  
Options    

Stock
Options    

3,003   
3,065   
—   
—   
(326)  
(7)  
5,735   
3,663   

$
$
$
$
$
$
$
$

23.56
20.24
—
—
24.16

8.56   

21.77
21.17

3,151
—
—
(24)
(121)
(3)  

3,003
2,081

$
$
$
$
$
$
$
$

23.78   
—   
—   
16.22   
30.80   
17.83   
23.56   
20.57   

3,689 
— 
227 
(591)
(172)
(2)  

3,151 
1,394 

$
$
$
$
$
$
$
$

21.57
—
34.34
13.49
25.73
16.97 
23.78
17.59

(1)   On May 25, 2007, 3.3 million non-vested stock options of Witness were converted to options to acquire our stock using the 

purchase conversion ratio of 0.9335 shares of Verint common stock for every 1.0 share of Witness stock.

As of January 31, 2008, the aggregate intrinsic value for the options vested and exercisable was $9.2 million with a weighted average 
remaining contractual life of 3.86 years. Additionally, there were 5.5 million options vested and expected to vest with a weighted 
average exercise price of $21.75, and an aggregate intrinsic value of $9.7 million, with a weighted average remaining contractual life 
of 3.77 years.  

The unrecognized compensation expense calculated under the fair value method for options expected to vest (unvested shares net of 
expected forfeitures) as of January 31, 2008 was approximately $27.0 million and is expected to be recognized over a weighted 
average period of 2.12 years.  

Page F-74

                                   
   
 
   
   
   
   
 
 
 
 
 
   
 
   
   
 
 
   
   
   
 
 
   
   
 
  
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table summarizes information about stock options as of January 31, 2008:  

Options Outstanding
Weighted
Average
Remaining
Contractual
Term

Weighted
Average
Exercise
Price

Number of
Options
Outstanding

(in thousands, except exercise prices)

Range of Exercise
Prices
$4.46 – $8.69 
$8.86 – $17.00 
$17.06 – $18.00 
$18.18 – $19.16 
$19.39 – $21.75 
$22.11 – $23.95 
$25.01 – $32.16 
$34.40 – $34.40 
$35.11 – $35.11 
$37.99 – $37.99 

$4.46 – $37.99 

584   
790
615
612
697
1,008
345
147   
913
24

5,735   

The following table summarizes key data points for exercised options:  

(in thousands)
The intrinsic value of options exercised
Cash received from the exercise of stock options 
The tax benefit realized from stock options exercised 
The fair value of options vested 

Page F-75

Options Exercisable

Number of    

Options
Exercisable    
584   
745   
264   
216   
270   
588   
172   
83   
717   
24   

3,663   

$
$
$
$
$
$
$
$
$
$

$

Weighted
Average
Exercise
Price

6.78 
15.60
17.80
18.74
20.96
23.19
28.97
34.40 
35.11
37.99

21.17 

6.78   

15.47
17.80
18.74
21.10
23.47
28.68
34.40   
35.11
37.99

21.77   

For the Years Ended January 31,
2007

2006

2008

—
—
—
52,661

$
$
$
$

480   
382   
107   
26,641   

$
$
$
$

14,710
7,979
3,644
15,299

1.86   
3.78
2.78
2.94
2.77
3.97
4.38
7.56   
5.69
7.64

3.75   

$
$
$
$
$
$
$
$
$
$

$

$
$
$
$

                                   
   
 
   
   
   
 
 
   
 
 
 
 
   
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
   
   
 
The options granted to employees and officers during the year ended January 31, 2006 vest over four-year periods, and options 
granted to the members of our board of directors vest over one-year periods. The weighted-average fair value of stock options granted 
during the year ended January 31, 2006 was $19.03 on the date of grant using the Black-Scholes option-pricing model with the 
following weighted average assumptions:  

Expected life (in years) 
Risk-free interest rate 
Expected volatility 
Dividend yield 

  Year Ended
January 31,
2006

5.86
4.27%
55.0%
0%

The weighted average fair value of the shares issued under the 2002 Employee Stock Purchase Plan (the “ESPP”) for the offering 
period of April 2005 to September 30, 2005 was $8.39. The weighted average assumptions that were used are as follows:  

Expected life (in years) 
Risk-free interest rate 
Expected volatility 
Dividend yield 

Restricted Stock Awards and Restricted Stock Units  

  Year Ended
January 31,
2006

0.5 
3.13%
39.0%
0%

We generally grant restricted stock under the Plans which includes grants of restricted stock awards (“RSAs”) and restricted stock 
units (“RSUs”). The principal difference between these instruments is that RSUs are not shares of our common stock and do not have 
any of the rights or privileges thereof, including voting or dividend rights. On the applicable vesting date, the holder of an RSU 
becomes entitled to a share of our common stock. Both RSAs and RSUs are subject to certain restrictions and forfeiture provisions 
prior to vesting.  

We have granted RSUs with performance vesting conditions that require us to become current with our filings with the SEC and to be 
re-listed on a nationally recognized exchange. In addition, we have granted RSUs to executive officers and certain members of senior 
management that require us to estimate the expected achievement of performance targets over the performance period. The expense 
associated with such awards is included in our stock-based compensation cost.  

Page F-76

                                   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
RSUs that settle, or are expected to settle, with cash payments upon vesting are reflected as liabilities on our consolidated balance 
sheet under the provisions of SFAS No. 123(R).  

Prior to the adoption of SFAS No. 123(R), unearned compensation for restricted stock awards and restricted stock units, based on the 
fair value of our common stock at the date of grant, was recorded and shown as a separate component of stockholders’ equity. The 
unearned compensation was amortized to compensation expense over the restricted stock’s vesting period, which is generally a four-
year period. In connection with the adoption of SFAS No. 123(R) on February 1, 2006, we reclassified the unearned compensation 
recorded as a separate component of stockholders’ equity to additional paid-in-capital within stockholders’ equity. Prior to the 
adoption of SFAS No. 123(R), compensation expense was being recognized over the restricted stock’s vesting period.  

The following table summarizes RSA and RSU activity under the Plans for the years ended January 31, 2008, 2007, and 2006:  

For the Years Ended January 31,
2007

2008
   Weighted

(in thousands, except grant date fair value) 
Beginning balance 
Granted 
Released 
Forfeited 
Ending balance 

Average   

Shares   
354  
1,215  
(203) 
(99) 
1,267  

   Grant Date
Fair Value
33.88
$
28.64
$
32.85
$
29.21  
$
29.39
$

Shares

417
—
(51)
(12) 
354

Weighted   
Average   
Grant Date  
Fair Value   
33.52  
$
—  
30.77  
34.40  
33.88  

$
$
$

2006
  Weighted

Average  
  Grant Date
Fair Value
28.72
$
34.40
$
23.00
$
— 
33.52

$

Shares  
137 
316 
(36)
—  
417 

The unrecognized compensation expense related to 1.1 million unvested RSAs and RSUs expected to vest as of January 31, 2008 was 
approximately $26.9 million with remaining weighted average vesting periods of approximately 1.7 years, and 2.2 years, respectively, 
over which such expense is expected to be recognized. The total fair value of restricted stock awards and units vested during the years 
ended January 31, 2008, 2007, and 2006 is $6.7 million, $1.6 million, and $0.8 million, respectively.  

Phantom Stock Units  

During the year ended January 31, 2007, we began issuing phantom stock units to non-officer employees that settle, or are expected to 
settle, with cash payments upon vesting, pursuant to the terms of a form of a phantom stock award agreement approved by the board 
of directors. Phantom stock units provide for the payment of a cash bonus equivalent to the value of our common stock as of the 
vesting date of the award. Phantom stock units generally have a multi-year vesting. We recognize compensation expense for phantom 
stock units on a straight-line basis, reduced by estimated forfeitures. The phantom stock units are being accounted for as liabilities 
under the provisions of SFAS No. 123(R) and as such their value tracks our stock price and is subject to market volatility.  

Page F-77

                                   
   
 
 
   
  
  
   
 
 
 
 
 
  
 
 
   
   
 
 
   
  
   
  
   
  
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
The total accrued liability for phantom stock units was $0.3 million and $0.1 million as of January 31, 2008 and 2007, respectively. 
Total cash payments made upon vesting of phantom stock units was $0.2 million for the year ended January 31, 2008.  

The following table summarizes phantom stock unit activity for the years ended January 31, 2008 and 2007:  

(in thousands)
Beginning balance, in units 
Granted 
Released 
Forfeited 
Ending balance, in units 

For the Years Ended
January 31,

2008

2007

19   
87   
(17)  
(4)  
85   

—
19
—
—
19

The phantom stock units granted during the years ended January 31, 2008 and 2007 primarily vest over three-year periods.  

The unrecognized compensation expense related to 63,000 unvested phantom stock units expected to vest as of January 31, 2008 was 
approximately $1.0 million, based on our stock price of $18.50 at January 31, 2008 with a remaining weighted-average vesting period 
of approximately 2.1 years over which such expense is expected to be recognized.  

Comverse Stock Options  

One component of stock-based compensation cost is related to stock options granted to Verint employees who were employed with 
Comverse when the stock options were issued by Comverse and the related expenses or benefits are recognized in accordance with 
SFAS No. 123(R). Refer to Note 2, “Corrections of Errors in Previously Issued Consolidated Financial Statements”, for additional 
information concerning Comverse’s effect on our financial statements. We recorded a reduction to expenses of $0.5 million for the 
year ended January 31, 2008, and expenses of $1.8 million and $28,000 related to Comverse stock options issued to Verint employees 
for the years ended January 31, 2007, and 2006, respectively.  

ESPP  

Effective September 1, 2002, we adopted and implemented the 2002 ESPP, which was amended and restated on May 22, 2003. Any 
employee who had completed three months of employment and was employed by us on the applicable offering commencement date 
was eligible to participate in the ESPP Plan. Participants elected to have amounts withheld through payroll deductions at the rate of up 
to 10% of their annualized base salary, to purchase shares of our common stock at 85% of the lesser of the market price at the offering 
commencement date or the offering termination date.  

Page F-78

                                   
   
 
   
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
The number of shares available under the ESPP is 1.0 million, of which approximately 260,000 have been issued as of the date the 
ESPP was suspended in March 2006, due to our inability to use our S-8 registration statement during our extended filing delay period. 

No expense related to the ESPP was recorded during the years ended January 31, 2008, 2007, and 2006 due to the suspension of the 
ESPP during these periods resulting from our extended filing delay status. For the year ended January 31, 2006, the ESPP was 
accounted for under the provisions of APB No. 25 and was considered non-compensatory. However, for purposes of the disclosure-
only provisions of SFAS No. 123, we included $0.3 million of stock-based compensation expenses, net of income tax benefits, related 
to the ESPP in our pro forma operating results disclosure for the year ended January 31, 2006. There were no offering periods 
subsequent to October 31, 2005 and therefore no dilutive shares outstanding as of January 31, 2006.  

16. RELATED PARTY TRANSACTIONS  

Relationships with Comverse and its Other Subsidiaries  

Preferred Stock Financing  

On May 25, 2007, in connection with our acquisition of Witness, we entered into a Securities Purchase Agreement with Comverse 
pursuant to which Comverse purchased, for cash, an aggregate of 293,000 shares of our preferred stock for $293 million. Proceeds 
from the issuance of the preferred stock were used to partially finance the acquisition of Witness. In connection with the sale of the 
preferred stock we entered into the New Registration Rights Agreement with Comverse. Further details regarding the preferred stock 
and the related registration rights agreement appear within Note 9, “Convertible Preferred Stock”.  

Original Registration Rights Agreement  

Shortly before our IPO in 2002, we entered into the Original Registration Rights Agreement with Comverse that covered all shares of 
common stock then held by Comverse and any additional shares of common stock acquired by Comverse at a later date. Under the 
Original Registration Rights Agreement, Comverse has the right to demand registration of its shares on a stand-alone filing, or to 
participate in other registrations we may undertake (piggyback rights). In addition, we are required to pay registration related expenses 
and indemnify Comverse from liabilities that may arise from sale of shares registered pursuant to the Original Registration Rights 
Agreement.  

Page F-79

                                   
   
Service and Tax Agreements with Comverse  

There were, and still are, several agreements in place between us and Comverse and its other subsidiaries, which were executed prior 
to our IPO in order to allow us to continue to receive certain services from Comverse and its other subsidiaries following our IPO. A 
separate agreement clarifies the income tax relationship between us and Comverse. Since our IPO, we have established our own 
systems and reduced or eliminated our reliance on these services. As of January 31, 2008, 2007 and 2006, we had liabilities to 
Comverse for services under these agreements of $1.3 million. $1.3 million and $1.2 million, respectively, which are presented as 
liabilities to affiliates on our consolidated balance sheets at those dates. The following is an overview of certain of these agreements 
with Comverse:  

Corporate Services Agreement  

Under the Corporate Services Agreement, Comverse formerly provided us with maintenance services for general liability and other 
insurance policies held by Comverse under which we were covered. During calendar 2006 and 2007, we obtained our own insurance 
policies, including our own directors’ and officers’ insurance policy, and we are now responsible for our own insurance coverage. In 
the past, we also received certain administration services from Comverse with respect to employee benefit plans, legal support, and 
public relations support under this agreement. Following a period of transition, responsibility for these activities was fully transferred 
us and as of January 31, 2008, we handle all of these functions ourselves. For the years ended January 31, 2008, 2007, and 2006, we 
recorded expenses of $0.3 million, $0.6 million, and $0.7 million, respectively, for the services provided by Comverse under this 
agreement. This agreement was terminated effective July 31, 2007.  

Enterprise Resource Planning Software Sharing Agreement  

Under the Enterprise Resource Planning Software Sharing Agreement, Comverse Ltd., a subsidiary of Comverse, formerly provided 
us with shared access to its Enterprise Resource Planning (“ERP”) and Customer Relationship Management (“CRM”) software for the 
operation of our business. During the quarter ended October 31, 2007, we completed a separation from Comverse’s ERP/CRM system 
and fully transitioned to our own internal ERP/CRM system. For the years ended January 31, 2008, 2007, and 2006, we recorded 
charges of $0.4 million, $0.2 million, and $0.4 million, respectively, for the services under this agreement. The charges for the year 
ended January 31, 2006 included $0.2 million for ERP software licenses, which we recorded as a capital expenditure.  

Satellite Services Agreement  

Under the Satellite Services Agreement, Comverse Inc., a subsidiary of Comverse, provides us with the exclusive use of the services 
of specified employees and facilities of Comverse Inc. located in countries where we do not have our own legal presence or facilities. 
The fee for this service is equal to the expenses Comverse Inc. incurs in providing these services plus ten percent. For the years ended 
January 31, 2008, 2007, and 2006, we recorded expenses of $1.1 million, $2.9 million, and $3.2 million, respectively, for the services 
provided by Comverse Inc. under this agreement. We anticipate that we will continue to use some level of services under this 
agreement in the future.  

Page F-80

                                   
   
Federal Income Tax Sharing Agreement  

We are party to a tax sharing agreement with Comverse which applies to periods prior to our IPO in which we were included in 
Comverse’s consolidated federal tax return. By virtue of its controlling ownership and this tax sharing agreement, Comverse 
effectively controlled all of our tax decisions for periods ending prior to the completion of our IPO. Under the agreement, for periods 
during which we were included in Comverse’s consolidated tax return, we were required to pay Comverse an amount equal to the tax 
liability we would have owed, if any, had we filed a federal tax return on our own, as computed by Comverse in its reasonable 
discretion. Under the agreement, we were not entitled to receive any payments from Comverse in respect of, or to otherwise take 
advantage of, any loss resulting from the calculation of our separate tax liability. The tax sharing agreement also provided for certain 
payments in the event of adjustments to the group’s tax liability. The tax sharing agreement continues in effect until 60 days after the 
expiration of the applicable statute of limitations for the final year in which we were part of the Comverse consolidated group for tax 
purposes.  

17. COMMITMENTS AND CONTINGENCIES  

Operating Leases  

We lease office, manufacturing, and warehouse space, as well as certain equipment and vehicles, under noncancellable operating lease 
agreements. Terms of the leases, including renewal options and escalation clauses, vary by lease. When determining the term of a 
lease, we include renewal options that are reasonably assured. The lease agreements generally provide that we pay taxes, insurance, 
and maintenance expenses related to the leased assets over the initial lease term and those renewal periods that are reasonably assured. 

Our facility leases may contain rent escalation clauses or rent holidays, commencing at various times during the terms of the 
agreements. Rent expense on operating leases with scheduled rent increases or holidays during the lease term is recognized on a 
straight-line basis. The difference between rent expense and rent paid is recorded as deferred rent. Leasehold improvements are 
depreciated over the shorter of their economic lives, which begin once the assets are ready for their intended use, or the term of the 
lease.  

Rent expense incurred under all operating leases was $12.5 million, $7.8 million, and $5.9 million for the years ended January 31, 
2008, 2007, and 2006, respectively.  

Page F-81

                                   
   
As of January 31, 2008, our minimum future rentals under non-cancelable operating leases were as follows:  

(in thousands)
For the Years Ending January 31,

2009 
2010 
2011 
2012 
2013 
2014 and thereafter 

Total 

$

Amount

12,492
11,373
10,029 
9,461
8,894
10,787

$

63,036

During the year ended January 31, 2008, we entered into a non-cancelable operating sublease with a third party to rent space in a 
location previously utilized by us as a warehouse facility. We expect to receive rental payments totaling $0.4 million over the next 
34 months related to the sublease. We had no material sublease arrangements prior to May 2007.  

Unconditional Purchase Obligations  

In the ordinary course of business, we enter into certain unconditional purchase obligations, which are agreements to purchase goods 
or services that are enforceable, legally binding, and that specify all significant terms, including: fixed or minimum quantities to be 
purchased; fixed, minimum or variable price provisions; and the approximate timing of the transaction. Our purchase orders are based 
on current needs and are typically fulfilled by our vendors within a relatively short time horizon.  

As of January 31, 2008, our unconditional purchase obligations totaled approximately $25.1 million, the majority of which occurred 
within the subsequent twelve months. Due to the relatively short life of the obligations, the carrying value approximates their fair 
value at January 31, 2008.  

Page F-82

                                   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
Warranty Liability  

The following table summarizes the activity in our warranty liability, which is included in accrued expenses and other liabilities in the 
consolidated balance sheets, for each of the years ended January 31, 2008, 2007, and 2006:  

(in thousands)

Warranty liability, beginning of year 
Provisions charged to expenses 
Warranty charges 
Foreign currency translation and other(1)

Warranty liability, end of year 

For the Years Ended January 31,
2007

2006

2008

$

$

$

2,521
266
(989)
76

$

2,237   
385   
(364)  
263   

2,889
657
(1,284)
(25)

1,874

$

2,521   

$

2,237

(1)   Includes $245 related to the acquisition of Mercom in July 2006.

We accrue for warranty costs as part of our cost of revenue based on associated product costs, labor costs, and associated overhead. 
Our Workforce Optimization solutions are sold with a warranty of generally one year for hardware and 90 days for software. Our 
Video Intelligence solutions and Communications Intelligence solutions are sold with warranties that typically range from 90 days to 
3 years, and in some cases longer.  

Licenses and Royalties  

We license certain technology and pay royalties under such licenses and other agreements entered into in connection with research and 
development activities. As discussed in Note 12, “Research and Development”, prior to calendar 2006, we historically paid royalties 
to the OCS based on the sales of products successfully developed under the OCS Program. On July 31, 2006, we finalized an 
arrangement with the OCS pursuant to which we exited the royalty-bearing funding program.  

The Israeli law under which the OCS grants are made limits our ability to manufacture products, or transfer technologies, developed 
using these grants outside of Israel. If we were to seek approval to manufacture products, or transfer technologies, developed using 
these grants outside of Israel, we could be subject to additional royalty requirements or be required to pay certain redemption fees. If 
we were to violate these restrictions, we could be required to refund any grants previously received, together with interest and 
penalties, and may be subject to criminal charges.  

Preferred Stock Dividends, Conversion and Redemption  

On May 25, 2007, in connection with our acquisition of Witness, we entered into a Securities Purchase Agreement with Comverse 
under which Comverse purchased, for cash, an aggregate of 293,000 shares of our preferred stock, for $293.0 million. Upon a 
fundamental change event, as defined, and subject to certain exceptions, the holders of the preferred stock would have the right to 
require us to purchase the preferred stock for 100% of the liquidation preference then in effect. Fundamental change events include the 
sale of substantially all of our assets, and certain changes in beneficial ownership, board of directors’ representation and business 
reorganizations. Further information regarding the terms of the preferred stock, including liquidation preferences, dividends, 
conversion, and redemption rights are included in Note 9, “Convertible Preferred Stock”.  

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Off-Balance Sheet Risk  

In the normal course of business, we provide certain customers with financial performance guarantees, which are generally backed by 
standby letters of credit or surety bonds. In general, we would only be liable for the amounts of these guarantees in the event that our 
nonperformance permits termination of the related contract by our customer, which we believe is remote. At January 31, 2008, we had 
approximately $13.1 million of outstanding letters of credit and surety bonds relating to these performance guarantees. As of 
January 31, 2008, we believe we were in compliance with our performance obligations under all contracts for which there is a 
financial performance guarantee, and the ultimate liability, if any, incurred in connection with these guarantees will not have a 
material adverse affect on our consolidated results of operations, financial position, or cash flows. Our historical non-compliance with 
our performance obligations has been insignificant.  

Indemnifications  

In the normal course of business, we provide indemnifications of varying scopes to customers against claims of intellectual property 
infringement made by third parties arising from the use of our products. Historically, costs related to these indemnification provisions 
have not been significant and we are unable to estimate the maximum potential impact of these indemnification provisions on our 
future results of operations.  

To the extent permitted under Delaware law or other applicable law, we indemnify our directors, officers, employees, and agents 
against claims they may become subject to by virtue of serving in such capacities for us. We also have contractual indemnification 
agreements with our directors, officers, and certain senior executives. The maximum amount of future payments we could be required 
to make under these indemnification arrangements and agreements is potentially unlimited; however, we have insurance coverage that 
limits our exposure and enables us to recover a portion of any future amounts paid. We are not able to estimate the fair value of these 
indemnification arrangements and agreements in excess of applicable insurance coverage, if any.  

We are party to a business opportunities agreement with Comverse which addresses potential conflicts of interest between Comverse 
and us. This agreement allocates between Comverse and us opportunities to pursue transactions or matters that, absent such allocation, 
could constitute corporate opportunities of both companies. Under the agreement, each party is precluded from pursuing opportunities 
it may become aware of which are offered to an employee of the other party, even if such employee serves as a director of the other 
entity. We have agreed to indemnify Comverse and its directors, officers, employees and agents against any liabilities as a result of 
any claim that any provision of the agreement, or the failure to offer any business opportunity to us, violates or breaches any duty that 
may be owed to us by Comverse or any such person. Unless earlier terminated by the parties, the agreement will remain in place until 
Comverse no longer holds 20% of our voting power and no one on our board is a director or employee of Comverse.  

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Litigation  

Comverse Investigation-Related Matters  

On December 17, 2009, Comverse entered into agreements to settle the following lawsuits previously disclosed by Comverse relating 
to the matters involved in the Comverse Special Committee investigation which had been brought against Comverse and certain 
former officers and directors of Comverse: (i) a consolidated shareholder class action before the United States District Court for the 
Eastern District of New York, In re Comverse Technology, Inc. Securities Litigation; (ii) a shareholder derivative action before the 
United States District Court for the Eastern District of New York, In re Comverse Technology, Inc. Derivative Litigation; and (iii) a 
shareholder derivative action before the New York State Supreme Court, Appellate Division, First Department, In re Comverse 
Technology, Inc. Derivative Litigation.  

Verint was not named as a defendant in any of these suits. Igal Nissim, our former Chief Financial Officer, was named as a defendant 
in the federal and state shareholder derivative actions in his capacity as the former Chief Financial Officer of Comverse, and Dan 
Bodner, our Chief Executive Officer, was named as a defendant in the federal and state shareholder derivative actions in his capacity 
as the Chief Executive Officer of Verint (i.e., as the president of a significant subsidiary of Comverse). Mr. Nissim and Mr. Bodner 
were not named in the shareholder class action suit.  

The federal shareholder derivative suit alleges that the defendants breached their fiduciary duties beginning in 1994 by: (i) allowing 
and participating in a scheme to backdate the grant dates of employee stock options to improperly benefit Comverse’s executives and 
certain directors; (ii) allowing insiders, including certain of the defendants, to personally profit by trading Comverse’s stock while in 
possession of material inside information; (iii) failing to properly oversee or implement procedures to detect and prevent such 
improper practices; (iv) causing Comverse to issue materially false and misleading proxy statements, as well as causing Comverse to 
file other false and misleading documents with the SEC; and (v) exposing Comverse to civil liability. The plaintiffs originally filed 
suit on April 20, 2006. The Consolidated, Amended, and Verified Shareholder Derivative Complaint, filed on October 6, 2006, seeks 
unspecified damages, injunctive relief, including restricting the proceeds of the defendants’ trading activities and other assets, setting 
aside the election of the defendant directors to the Comverse board of directors, and costs and attorneys’ fees. On December 21, 2007, 
motions to dismiss the federal shareholder derivative suit were fully briefed on behalf of Comverse as well as the individual 
defendants, including Mr. Nissim and Mr. Bodner. No decision has been rendered on these motions to dismiss as of the signing of the 
settlement agreements or as of the filing date of this report.  

The state shareholder derivative suit makes similar allegations to the federal shareholder derivative suit. The plaintiffs first filed suit 
on April 11, 2006. The Consolidated and Amended Shareholder Derivative Complaint, which was filed on September 18, 2006, seeks 
unspecified damages, injunctive relief, such as restricting the proceeds of the defendants’ trading activities and other assets, and costs 
and attorneys’ fees.  

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The agreements in settlement of the above-mentioned actions are subject to notice to Comverse’s shareholders and approval by the 
federal and state courts in which such proceedings are pending. Neither we nor Mr. Nissim or Mr. Bodner is responsible for making 
any payments or relinquishing any equity holdings under the terms of the settlement.  

Comverse was also the subject of a SEC investigation and resulting civil action regarding the improper backdating of stock options 
and other accounting practices, including the improper establishment, maintenance, and release of reserves, the reclassification of 
certain expenses, and the calculation of backlog of sales orders. On June 18, 2009, Comverse announced that it had reached a 
settlement with the SEC on these matters without admitting or denying the allegations of the SEC complaint.  

Verint Investigation-Related Matters  

On July 20, 2006, we announced that, in connection with the SEC investigation into Comverse’s past stock option grants which was in 
process at that time, we had received a letter requesting that we voluntarily provide to the SEC certain documents and information 
related to our own stock option grants and practices. We voluntarily responded to this request. On April 9, 2008, as we previously 
reported, we received a “Wells Notice” from the staff of the SEC arising from the staff’s investigation of our past stock option grant 
practices and certain unrelated accounting matters. These accounting matters were also the subject of our internal investigation. On 
March 3, 2010, the SEC filed a settled enforcement action against us in the United States District Court for the Eastern District of New 
York relating to certain of our accounting reserve practices. Without admitting or denying the allegations in the SEC’s Complaint, we 
consented to the issuance of a Final Judgment permanently enjoining us from violating Section 17(a) of the Securities Act, Sections 13
(a), 13(b)(2)(A) and 13(b)(2)(B) of the Exchange Act and Rules 13a-1 and 13a-13 thereunder. The settled SEC action did not require 
us to pay any monetary penalty and sought no relief beyond the entry of a permanent injunction. The SEC’s related press release noted 
that, in accepting the settlement offer, the SEC considered our remediation and cooperation in the SEC’s investigation. The settlement 
was approved by the United States District Court for the Eastern District of New York on March 9, 2010.  

On December 23, 2009, as we previously reported, we received an additional “Wells Notice” from the staff of the SEC relating to our 
failure to timely file our periodic reports under the Exchange Act. Under the SEC’s Wells process, recipients of a Wells Notice have 
the opportunity to make a Wells Submission before the SEC staff makes a recommendation to the SEC regarding what action, if any, 
should be brought by the SEC. On January 15, 2010, we submitted a Wells Submission to the SEC in response to this Wells Notice. 
On March 3, 2010, the SEC issued an Order Instituting Proceedings (“OIP”) pursuant to Section 12(j) of the Exchange Act to suspend 
or revoke the registration of our common stock because of our failure to file an annual report on either Form 10-K or Form 10-KSB 
since April 25, 2005 or quarterly reports on either Form 10-Q or Form 10-QSB since December 12, 2005. An Administrative Law 
Judge will consider the evidence in the Section 12(j) proceeding and has been directed in the OIP to issue an initial decision within 
120 days of service of the OIP. We are currently evaluating the Section 12(j) OIP, including available procedural remedies and intend 
to defend against the possible suspension or revocation of the registration of our common stock.  

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On March 26, 2009, a motion to approve a class lawsuit action (the “Labor Motion”) and the class action lawsuit itself (the “Labor 
Class Action”) (Labor Case No. 4186/09) were filed against our subsidiary, Verint Systems Limited (“VSL”) by a former employee of 
VSL, Orit Deutsch in the Tel Aviv Labor Court. Mrs. Deutsch purports to represent a class of our employees and ex-employees, who 
were granted options to buy shares of Verint, and to whom, allegedly, damages were caused as a result of the blocking of the ability to 
exercise Verint options by our employees or ex-employees. The Labor Motion and the Labor Class Action both claim that we are 
responsible for the alleged damages due to our status as employer and that the blocking of Verint options from being exercised 
constitutes default of the employment agreements between the members of the class and VSL. The Labor Class Action seeks 
compensatory damages for the entire class in an unspecified amount. On July 9, 2009, we filed a motion for summary dismissal and 
alternatively for the stay of the Labor Motion. A preliminary session was held on July 12, 2009. Mrs. Deutsch filed her response to our 
response on November 10, 2009. On February 8, 2010, the Tel Aviv Labor Court dismissed the case for lack of material jurisdiction 
and ruled that it will be transferred to the District Court in Tel Aviv.  

Witness Investigation-Related Matters  

At the time of our May 25, 2007 acquisition of Witness, Witness was subject to a number of proceedings relating to a stock options 
backdating internal investigation undertaken and publicly disclosed by Witness prior to the acquisition. The following is a summary of 
those proceedings and developments since the date of the acquisition.  

On August 29, 2006, A. Edward Miller filed a shareholder derivative lawsuit in the U.S. District Court for the Northern District of 
Georgia (Atlanta Division) naming Witness as a nominal defendant and naming all of Witness’ directors and a number of its officers 
as defendants (Miller v. Gould, et al., Civil Action No. 1:06-CV-2039 (N.D. Ga.)). The complaint alleged purported violations of 
federal and state law, and violations of certain antifraud provisions of the federal securities laws (including Sections 10(b) and 14(a) of 
the Exchange Act and Rules 10b-5 and 14a-9 thereunder) in connection with certain stock option grants made by Witness. The 
complaint sought monetary damages in unspecified amounts, disgorgement of profits, an accounting, rescission of stock option grants, 
imposition of a constructive trust over the defendants’ stock options and proceeds derived therefrom, punitive damages, 
reimbursement of attorneys’ fees and other costs and expenses, an order directing Witness to adopt or put to a stockholder vote various
proposals relating to corporate governance, and other relief as determined by the court. On March 11, 2009, the Court granted 
defendants’ motion to dismiss the complaint in its entirety, with prejudice. Plaintiff did not file an appeal and the time to do so under 
the federal rules has elapsed.  

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On August 14, 2006, a class action securities lawsuit was filed by an individual claiming to be a Witness stockholder naming Witness 
and certain of its directors and officers as defendants in connection with certain stock option grants made by Witness (Rosenberg v. 
Gould, et al., Civil Action No. 1:06-CV-1894 (N.D. Ga.)). The complaint, filed in the U.S. District Court for the Northern District of 
Georgia, alleged violations of Section 10(b) of the Exchange Act and Rule 10b-5 thereunder. The complaint sought unspecified 
damages, attorneys’ fees and other costs and expenses, unspecified extraordinary, equitable and injunctive relief, and other relief as 
determined by the court. On March 31, 2008, the Court granted defendants’ motion to dismiss the complaint in its entirety, with 
prejudice. On April 29, 2008, plaintiff filed a notice of appeal and on January 9, 2009, the 11th Circuit affirmed the lower court’s 
dismissal of the complaint. Plaintiff has not pursued further appeal of this decision and the time to do so under the federal rules has 
elapsed.  

On October 27, 2006, Witness received notice from the SEC of an informal non-public inquiry relating to the stock option grant 
practices of Witness from February 1, 2000 through the date of the notice. On July 12, 2007, we received a copy of the Formal Order 
of Investigation from the SEC relating to substantially the same matter as the informal inquiry. We and Witness have fully cooperated, 
and intend to continue to fully cooperate, if called upon to do so, with the SEC regarding this matter. In addition, the U.S. Attorney’s 
Office for the Northern District of Georgia was also given access to the documents and information provided by Witness to the SEC. 
Our last communication with the SEC with respect to the matter was in June 2008.  

Verint Patent and General Litigation Matters  

On December 18, 2006, Trover Group, Inc. (“Trover”) filed a patent infringement suit seeking monetary damages and injunctive relief 
in the U.S. District Court for the Eastern District of Texas against us, Target Corporation, and The Home Depot, Inc. based on claims 
of U.S. Patent Nos. 5,751,345 and 5,751,346 (the “Trover Patents”). Trover dismissed Home Depot and Target without prejudice on 
April 17, 2008 and on April 25, 2008, respectively. Trover also commenced separate patent infringement suits in the U.S. District 
Court for the Eastern District of Texas against Diebold Incorporated, one of our customers, and against Regions Bank, a user of our 
video security and surveillance products. On July 21, 2008, we entered into a settlement agreement with Trover. The settlement 
agreement provides protections to us and other parties that have or had purchased or used certain of our products, including the 
products at issue in the foregoing litigations. On July 23, 2008, the court dismissed with prejudice all claims asserted against us by 
Trover.  

On October 18, 2005, the Administrative Court of Appeals of Athens entered a final, non-appealable verdict against our wholly-
owned subsidiary, Verint Systems UK Ltd. (formerly Comverse Infosys UK Limited) (“Verint UK”), in a dispute between Verint UK 
and its former customer, the Greek Civil Aviation Authority, which began in June 1999. The Greek Civil Aviation Authority had 
claimed that the equipment provided to it by Verint UK did not operate properly. The verdict did not contain a calculation of the 
monetary judgment, but we estimated the amount at approximately $2.6 million based on an earlier decision in the case, exclusive of 
any interest which may be assessed on the judgment based on the passage of time. The Greek government must seek enforcement of 
this judgment in the United Kingdom. To date this judgment has not been enforced and we have made no payments.  

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Witness Patent and General Litigation Matters  

At the time of our May 25, 2007 acquisition of Witness, Witness was subject to a number of patent and general litigations that were 
publicly disclosed by Witness prior to the acquisition. The following is a summary of those proceedings and developments since the 
date of the acquisition.  

Knowlagent  

On December 11, 2002, Witness filed a lawsuit in the United States District Court for the Northern District of Georgia, Atlanta 
Division, against Knowlagent, Inc. (“Knowlagent”), which is the assignee of U.S. Patent Nos. 6,324,282 B1 and 6,459,787 B2. 
Witness sought a declaration that it did not infringe either of these two patents and a declaration that these patents were invalid and 
unenforceable. We subsequently reached a settlement agreement with Knowlagent and the case was terminated on August 31, 2007.  

Blue Pumpkin  

On March 14, 2007, Witness was served with a complaint by Doron Aspitz, the former Chief Executive Officer of Blue Pumpkin 
Software, Inc. (“Blue Pumpkin”), in California Superior Court for the County of Santa Clara. The complaint named Witness as 
defendant and asserted eight causes of action, including promissory estoppel and negligent misrepresentation, in connection with 
Witness’s 2005 acquisition of Blue Pumpkin. The complaint sought over $5.0 million in compensatory damages as well as other 
unquantified punitive and exemplary damages. On August 10, 2007, Witness successfully removed the suit from the California 
Superior Court to the Southern District of New York and on August 14, 2007, the plaintiff voluntarily dismissed the suit.  

NICE Systems Settlement Agreement  

On August 1, 2008, we reached a settlement agreement with NICE to resolve all patent litigations between NICE and Witness in 
existence at that time. The following is a summary of these litigations, each of which was formally terminated by the applicable court 
between August 8, 2008 and August 13, 2008:  

•

  Suit filed on July 20, 2004 in the U.S. District Court for the Southern District of New York by STS Software Systems Ltd. 
(“STS Software”), a wholly-owned subsidiary of NICE and declaratory judgment action filed the same day by Witness 
against STS Software in the U.S. District Court for the Northern District of Georgia. These two cases were consolidated to 
the Northern District of Georgia, where STS Software asserted that certain Witness recording products infringed on claims 
of U.S. Patent Nos. 6,122,665; 6,865,604; 6,871,229; and 6,880,004 relating to VoIP technology and sought only injunctive 
relief. A bench trial was held from March 17-21, 2008. On May 23, 2008, the court entered a judgment of non-infringement 
in our favor.

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•

•

  Suit filed on August 30, 2004, in the U.S. District Court for the Northern District of Georgia, Atlanta Division, by Witness 
against NICE Systems, Inc., a wholly-owned subsidiary of NICE. Witness asserted that NICE’s screen capture products 
infringed on claims of U.S. Patent Nos. 5,790,790 and 6,510,220. The case was consolidated with a separate February 24, 
2005 suit filed by Witness against NICE alleging infringement on the same patents. We were waiting on the court to assign 
a trial date at the time of the settlement.

  Suit filed on January 19, 2006, in the U.S. District Court for the Northern District of Georgia, Atlanta Division, by Witness 
against NICE. Witness asserted that NICE’s speech analytics products infringed on claims of U.S. Patent No. 6,404,857. A 
jury trial was held from May 12-16, 2008 and the jury returned a verdict in our favor and against NICE on the claims of 
infringement. The jury also awarded us $3.3 million in damages, however, this award was superseded by the terms of the 
settlement agreement disclosed above.

•

  Suit filed on May 10, 2006, in the U.S. District Court for the District of Delaware by NICE against Witness seeking 

monetary damages and injunctive relief. NICE asserted that various Witness recording products infringed on claims of U.S. 
Patent Nos. 5,274,738; 5,396,371; 5,819,005; 6,249,570; 6,728,345; 6,775,372; 6,785,370; 6,870,920; 6,959,079; and 
7,010,109. These patents cover various aspects for recording customer interaction communications and traditional call 
logging. A jury trial was held from January 14-22, 2008, and the jury was unable to reach a verdict, resulting in a mistrial.

•

  Declaratory judgment action filed on December 27, 2006, in the U.S. District Court for the Northern District of Georgia by 
NICE against Witness seeking a declaration that the claims of U.S. Patent No. 6,757,361 (relating to speech analytics) were 
invalid and that NICE has not infringed this patent. The Court granted our motion to dismiss the case for lack of subject 
matter jurisdiction on August 10, 2007.

From time to time we or our subsidiaries may be involved in other legal proceedings and/or litigation arising in the ordinary course of 
our business that might impact our financial position, our results of operations, or our cash flows.  

18. SEGMENT, GEOGRAPHIC AND SIGNIFICANT CUSTOMER INFORMATION  

Operating segments are defined as components of an enterprise about which separate financial information is available that is 
evaluated regularly by the enterprise’s chief operating decision maker (“CODM”), or decision making group, in deciding how to 
allocate resources and in assessing performance. Our Chief Executive Officer is our CODM.  

We conduct our business in three operating segments — Enterprise Workforce Optimization Solutions (“Workforce Optimization”), 
Video Intelligence Solutions (“Video Intelligence”) and Communications Intelligence and Investigative Solutions (“Communications 
Intelligence”).  

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Our Workforce Optimization solutions enable large organizations and small-to-medium sized business organizations to extract and 
analyze valuable information from customer interactions and related operational and transactional data for the purpose of optimizing 
the performance of their customer service operations, including contact centers, back offices, branches, and remote locations.  

Our Video Intelligence solutions help organizations enhance safety and security by enabling them to deploy an end-to-end IP video 
solution with integrated analytics or evolve to IP video operations without discarding their investments in analog Closed Circuit 
Television technology.  

Our Communications Intelligence solutions are designed to generate evidence and intelligence and are used to detect and neutralize 
criminal and terrorist threats.  

We measure the performance of our operating segments based upon segment revenue and operating segment contribution. Operating 
segment contribution includes segment revenue and expenses incurred directly by the segment, including material costs, service costs, 
research and development, and selling, marketing and administrative expenses. We do not allocate our shared expenses, which include 
the majority of general and administrative expenses, facilities and communication expenses, purchasing expenses, manufacturing 
support and logistic expenses, depreciation and amortization, amortization of capitalized software development costs, stock-based 
compensation, and special charges such as restructuring and integration expenses. These expenses are included in the unallocated 
expenses section of the table presented below. Revenue from transactions between our operating segments is not material.  

The accounting policies used to determine the performance of the operating segments are the same as those described in the summary 
of significant accounting policies in Note 1, “Summary of Significant Accounting Policies”.  

With the exception of goodwill and acquired intangible assets, we do not identify or allocate our assets by operating segment. 
Consequently, it is not practical to present assets by operating segment. The allocation of goodwill and acquired intangible assets by 
operating segment appears in Note 6, “Intangible Assets and Goodwill”.  

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Operating results by segment for the years ended January 31, 2008, 2007, and 2006 were as follows:  

(in thousands)
For the Years Ended January 31,

Workforce
Optimization

Video
Intelligence

Communications   
Intelligence

Total

2008 
Revenue 
Revenue adjustment 
Segment revenue 
Segment contribution 
Unallocated expenses: 
Amortization of other acquired intangible assets 
Impairments of goodwill and other acquired intangible 

assets 

Stock-based compensation 
Integration, restructuring and other, net
Other common expenses 
Operating loss 
Other expense, net 
Loss before taxes and noncontrolling interest 

2007 
Segment revenue 
Segment contribution 
Unallocated expenses: 
Amortization of other acquired intangible assets 
Impairments of goodwill and other acquired intangible 

assets 

Stock-based compensation 
Settlement with OCS 
Integration, restructuring and other, net
Other common expenses 
Operating loss 
Other income, net 
Loss before taxes and noncontrolling interest 

2006 
Segment revenue 
Segment contribution 
Unallocated expenses: 
Amortization of other acquired intangible assets 
Stock-based compensation 
Integration, restructuring and other, net 
Other common expenses 
Operating income 
Other income, net 
Income before taxes and noncontrolling interest 

$

$
$

260,938
37,254
298,192
112,856

$

$
$

147,225

$
—  
$
$

147,225
37,213

126,380   
—   
126,380   
40,173   

$
$

125,982
43,357

$
$

122,681
23,670

$
$

120,115   
38,489   

$
$

68,500
16,872

$
$

102,225
17,862

$
$

108,029   
40,728   

Page F-92

$

$

$

$

$

$

$

534,543
37,254
571,797
190,242

27,249

23,370
31,048
22,996
200,209 
(114,630)
(55,186)
(169,816)

368,778
105,516

6,889

24,729
18,615
19,158
(765)
84,143 
(47,253)
7,796
(39,457)

278,754
75,462

6,354
1,165
2,554 
61,277
4,112
7,995
12,107

                                   
   
 
   
   
   
  
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
   
   
   
   
 
   
   
   
   
   
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
   
   
   
   
   
   
 
   
   
   
   
   
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
 
   
   
   
   
   
   
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Workforce Optimization segment revenue reviewed by the CODM includes $37.3 million of additional revenue, primarily related to 
deferred maintenance and service revenue not recognizable in our GAAP revenues as a result of purchase accounting following our 
May 2007 acquisition of Witness. We include this additional revenue within our segment revenues because it better reflects our 
ongoing maintenance and service revenue stream. For additional details see Note 5, “Business Combinations”.  

The significant increase in unallocated expenses during the year ended January 31, 2008 reflects higher stock-based compensation 
costs, higher amortization of intangible assets, higher general and administrative expenses, and certain restructuring, integration, and 
litigation costs, all associated with the acquisition of Witness.  

Unallocated expenses for the year ended January 31, 2008 also include professional fees and other costs associated with our internal 
investigation, restatement process, and other activities associated with our efforts to prepare and file our delinquent financial reports 
with the SEC.  

Geographic Information  

Revenue by major geographic region is based upon the geographic location of the customers who purchase our products. The 
geographic locations of distributors, resellers and systems integrators who purchase and resell our products may be different from the 
geographic locations of end customers. The information below summarizes revenue to unaffiliated customers by geographic area for 
the years ended January 31, 2008, 2007, and 2006:  

(in thousands)

United States 
United Kingdom 
Other 

Total revenue 

For the Years Ended January 31,
2007

2006

2008

$

245,836
73,437
215,270

$

$

141,457   
40,959   
186,362   

128,688
23,642
126,424

$

534,543

$

368,778   

$

278,754

Our long-lived assets primarily consist of net property and equipment, goodwill and other intangible assets, capitalized software 
development costs, deferred costs of revenue, and deferred income taxes. We believe that our tangible long-lived assets, which consist 
of our net property and equipment, are exposed to greater geographic area risks and uncertainties than intangible assets and long-term 
cost deferrals, because these tangible assets are difficult to move and are relatively illiquid.  

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Property and equipment, net by geographic area consists of the following as of January 31, 2008, 2007, and 2006:  

(in thousands)

United States 
Israel 
Germany 
United Kingdom 
Canada 
Other 

2008

As of January 31,
2007

2006

$

$

12,740
12,656   
3,535
2,431
2,014
2,939   

$

8,569   
10,643   
3,267   
1,189   
2,268   
1,032   

7,312
10,286 
3,404
593
1,897
614 

Total property and equipment, net

$

36,315

$

26,968   

$

24,106

Significant Customers  

No single customer accounted for more that 10% of our total revenue during any of the years ended January 31, 2008, 2007, and 2006. 

19. SUBSEQUENT EVENTS  

Settlement with NICE Systems  

On August 1, 2008, we reached a settlement agreement with NICE to resolve all then-outstanding patent litigations between NICE and 
Witness. These litigations resulted from a 2004 suit filed by one of NICE’s subsidiaries against Witness alleging that certain Witness 
products infringed a number of VoIP call recording patents held by NICE. Following the filing of this initial lawsuit, Witness filed 
two patent infringement suits against NICE alleging infringement of certain screen capture and speech analytics patents and NICE 
filed a second suit against Witness alleging violation of additional call recording patents. Following a January 2008 trial, a jury in the 
second suit filed by NICE was unable to reach a verdict, resulting in a mistrial. On May 16, 2008, a jury in the speech analytics case 
filed by Witness returned a verdict in our favor and against NICE on the claims of infringement and awarded us $3.3 million in 
damages. However, this award was superseded by the terms of the settlement agreement disclosed above. On May 23, 2008, the court 
in the initial VoIP suit filed by NICE found in our favor and against NICE on the claims of infringement. For additional information, 
see Note 17, “Commitments and Contingencies”.  

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Dividend Rate on Convertible Preferred Stock  

Our convertible preferred stock agreement provides that the initial annual dividend rate of 4.25% is subject to potential increase or 
decrease, dependent upon certain events. One such provision provides that the dividend rate will decline to 3.875% beginning with the 
first quarter after the initial interest rate on the term loan under the our credit agreement, which is variable, has been reduced by 50 
basis points or more. As market interest rates declined during the second half of calendar 2007, this condition was satisfied, and 
effective February 1, 2008, the dividend rate was reset to 3.875% per annum and is now fixed at this level. For additional information, 
see Note 9, “Convertible Preferred Stock”.  

Gain on Sale of Auction Rate Securities  

During the quarter ended January 31, 2008, we concluded that our auction rate security investments had incurred an other-than-
temporary impairment in market value and recorded a $4.7 million pre-tax charge to reduce the carrying value of these investments 
from their original $7.0 million cost. During the year ended January 31, 2009, we sold our auction rate securities to the broker from 
whom we purchased the securities at par value plus accrued interest. We are aware that at the time, the broker had entered into a 
settlement agreement with the Attorney General of the State of New York and the North American Securities Administrators 
Association Task Force. Consequently, we recorded a gain of $4.7 million when the securities were sold to the broker. For additional 
information, see Note 4, “Short-term Investments”.  

Long-term Debt  

On February 25, 2008, and again on August 25, 2008, we failed to deliver the requisite financial statements in accordance with the 
terms of our secured financing arrangement. As a result, the margin over an index utilized to determine interest on borrowings under 
the agreement increased by 0.25% at each date, or 0.50% in total.  

Our $25.0 million revolving line of credit was reduced to $15.0 million during the quarter ended October 31, 2008 as a result of the 
bankruptcy of Lehman Brothers. In November 2008, we borrowed the full $15.0 million under the revolving line of credit.  

Wells Notices  

On April 9, 2008, as we previously reported, we received a “Wells Notice” from the staff of the SEC arising from the staff’s 
investigation of our past stock option grant practices and certain unrelated accounting matters. These accounting matters were also the 
subject of our internal investigation. On March 3, 2010, the SEC filed a settled enforcement action against us in the United States 
District Court for the Eastern District of New York relating to certain of our accounting reserve practices. Without admitting or 
denying the allegations in the SEC’s Complaint, we consented to the issuance of a Final Judgment permanently enjoining us from 
violating Section 17(a) of the Securities Act, Sections 13(a), 13(b)(2)(A) and 13(b)(2)(B) of the Exchange Act and Rules 13a-1 and 
13a-13 thereunder. The settled SEC action did not require us to pay any monetary penalty and sought no relief beyond the entry of a 
permanent injunction. The SEC’s related press release noted that, in accepting the settlement offer, the SEC considered our 
remediation and cooperation in the SEC’s investigation. The settlement was approved by the United States District Court for the 
Eastern District of New York on March 9, 2010.  

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On December 23, 2009, as we previously reported, we received an additional “Wells Notice” from the staff of the SEC relating to our 
failure to timely file our periodic reports under the Exchange Act. On March 3, 2010, the SEC issued an OIP pursuant to Section 12(j) 
of the Exchange Act to suspend or revoke the registration of our common stock because of our failure to file an annual report on either 
Form 10-K or Form 10-KSB since April 25, 2005 or quarterly reports on either Form 10-Q or Form 10-QSB since December 12, 
2005. An Administrative Law Judge will consider the evidence in the Section 12(j) proceeding and has been directed in the OIP to 
issue an initial decision within 120 days of service of the OIP. We are currently evaluating the Section 12(j) OIP, including available 
procedural remedies and intend to defend against the possible suspension or revocation of the registration of our common stock.  

Impairment of Goodwill  

In connection with the preparation of our consolidated financial statements for the year ended January 31, 2009, we are finalizing the 
evaluation of our goodwill and other acquired intangible assets for possible impairments in carrying values. While this evaluation is 
not yet complete, our preliminary evaluation indicates that certain goodwill in both our Video Intelligence and Workforce 
Optimization operating segments has become impaired.  

We estimate that the non-cash impairment charges related to our Video Intelligence and Workforce Optimization operating segments 
will be from $3 million to $23 million, and from $11 million to $23 million, respectively. These impairment charges, once finalized, 
will be reflected in our consolidated financial statements for the year ended January 31, 2009.  

We believe these preliminary impairments are primarily due to the continued global economic downturn, which has lowered demand 
for our products, as well as changes in business strategy in both our video security business in the Asia Pacific market and our 
performance management consulting business.  

Business Combination  

On February 4, 2010, our wholly-owned subsidiary, Verint Americas Inc., acquired all of the outstanding shares of Iontas Limited 
("Iontas"), a privately held provider of desktop analytics solutions. Prior to this acquisition, we licensed certain technology from 
Iontas, whose solutions measure application usage and analyze workflows to help improve staff performance in contact center, branch 
and back-office operations environments. We acquired Iontas for approximately $15.2 million in cash (net of cash acquired) and 
potential additional earn-out payments of up to $3.8 million, tied to certain targets being achieved over the next two years. The initial 
purchase price allocation for this acquisition is not yet available, as we have not completed the appraisals necessary to assess the fair 
values of the tangible and identified intangible assets acquired and liabilities assumed, the assets and liabilities arising from 
contingencies (if any), and the amount of goodwill to be recognized as of the acquisition date.  

20. SELECTED QUARTERLY FINANCIAL INFORMATION (UNAUDITED)  

Summarized consolidated quarterly financial information for the years ended January 31, 2008 and 2007 appears in the following 
tables:  

(in thousands, except per share data)

April 30,
2007

For the Quarters Ended
July 31,
2007

2007

October 31,    

January 31,
2008

Revenue 
Gross profit 
Loss before income taxes and noncontrolling interest 
Net loss 
Net loss applicable to common shares

$

$

$

89,371   
48,721
(11,611)
(9,207)
(9,207)

128,325   
70,056
(44,691)
(75,611)
(77,931)

$

158,135   
91,246   
(34,869)  
(35,101)  
(38,265)  

158,712 
94,478
(78,645)
(78,690)
(81,887)

Basic and diluted net loss per share 

$

(0.29)

$

(2.42)

$

(1.19)  

$

(2.54)

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(in thousands, except per share data)

Revenue 
Gross profit 
Income (loss) before income taxes and noncontrolling 

interest 

Net income (loss) 
Net income (loss) applicable to common shares 

April 30,
2006

For the Quarters Ended
July 31,
2006

2006

October 31,    

January 31,
2007

$

93,355   
46,879

$

92,327   
30,818

$

82,337   
45,733   

$

100,759 
54,077

1,210

913   
913

(14,820)
(16,705)  
(16,705)

(2,850)  
(3,163)  
(3,163)  

(22,997)
(21,564)
(21,564)

Basic and diluted net income (loss) per share 

$

0.03

$

(0.52)

$

(0.10)  

$

(0.67)

The May 2007 acquisition of Witness had significant impacts to our quarterly operating results, including the following:  

•

•

•

•

•

•

•

•

  an increase in revenue beginning in the quarter ended July 31, 2007;

  additional amortization of intangible assets of $6.1 million, $8.3 million, and $8.2 million for the quarters ended July 31, 2007, 

October 31, 2007, and January 31, 2008, respectively;

  a charge for in-process research and development of $6.4 million in the quarter ended July 31, 2007;

  integration costs incurred to support and facilitate the combination of Verint and Witness into a single organization, of 

$0.2 million, $4.8 million, $3.2 million, and $2.8 million for the four quarterly periods ended January 31, 2008, respectively;

  legal fees associated with pre-existing litigation between Witness and a competitor of $1.3 million, $2.4 million, and $5.0 million 

for the quarters ended July 31, 2007, October 31, 2007, and January 31, 2008, respectively;

  interest expense on our term loan of $9.9 million, $12.6 million, and $11.9 million for the quarters ended July 31, 2007, 

October 31, 2007, and January 31, 2008, respectively;

  realized and unrealized losses on our interest rate swap of $1.5 million, $6.9 million, and $20.8 million for the quarters ended 

July 31, 2007, October 31, 2007, and January 31, 2008, respectively; and

  unrealized gains on an embedded derivative financial instrument related to the variable dividend feature of our convertible 
preferred stock of $0.8 million, $1.9 million, and $4.5 million for the quarters ended July 31, 2007, October 31, 2007, and 
January 31, 2008, respectively.

The quarter ended July 31, 2006 includes a $19.2 million charge related to the settlement of our obligations to the OCS in Israel under 
the royalty program in which we were participating.  

The quarters ended January 31, 2008 and 2007 include non-cash charges to recognize impairments of goodwill and long-lived 
intangible assets of $23.4 million and $24.7 million, respectively.  

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Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this 

report to be signed on its behalf by the undersigned, thereunto duly authorized.  

SIGNATURES  

March 16, 2010 

March 16, 2010 

VERINT SYSTEMS INC.  
(Registrant) 

By:  /s/ Dan Bodner

Dan Bodner, President and Chief Executive Officer 

By:  /s/ Douglas E. Robinson

Douglas E. Robinson, Chief Financial Officer  
(Principal Financial Officer and Accounting Officer) 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons 

on behalf of the Registrant and in the capacities and on the dates indicated.  

/s/ Dan Bodner 
Dan Bodner, Chief Executive Officer  
and President; Director of Verint Systems Inc.  
(Principal Executive Officer)  

/s/ Douglas E. Robinson 
Douglas E. Robinson, Chief Financial Officer of Verint Systems Inc. 
(Principal Financial Officer and Principal Accounting Officer) 

/s/ Paul D. Baker 
Paul D. Baker, Director of Verint Systems Inc.  

March 16, 2010 

March 16, 2010 

March 16, 2010 

                                   
   
 
 
 
 
 
 
 
 
 
 
 
 
   
  
 
 
  
   
  
 
 
  
   
  
 
 
/s/ John Bunyan 
John Bunyan, Director of Verint Systems Inc.  

/s/ Andre Dahan 
Andre Dahan, Chairman of the Board of Directors of Verint Systems Inc. 

/s/ Victor A. DeMarines 
Victor A. DeMarines, Director of Verint Systems Inc.  

/s/ Kenneth A. Minihan 
Kenneth A. Minihan, Director of Verint Systems Inc.  

/s/ Larry Myers 
Larry Myers, Director of Verint Systems Inc.  

/s/ Howard Safir 
Howard Safir, Director of Verint Systems Inc.  

/s/ Shefali Shah 
Shefali Shah, Director of Verint Systems Inc.  

/s/ Stephen M. Swad 
Stephen M. Swad, Director of Verint Systems Inc.  

/s/ Lauren Wright 
Lauren Wright, Director of Verint Systems Inc.  

March 16, 2010 

March 16, 2010 

March 16, 2010 

March 16, 2010 

March 16, 2010 

March 16, 2010 

March 16, 2010 

March 16, 2010 

March 16, 2010