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Viad

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FY2013 Annual Report · Viad
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2013 annual report

Dear  

Fellow  

Share- 

holDerS

I am pleased to report to you that 2013 
was a year of many successes for Viad 
as we continued our focused initiatives 
to  operate  more  efficiently,  expand 
our  client  base  and  generate  growth 
in  profits.  Income  before  other  items 
increased by 15.6 percent to $1.26 per 
share  and  segment  operating  income 
increased 9.6 percent to $45.9 million 
on a revenue decline of 5.1 percent.

I want to thank the entire Viad team for rising to the chal-
lenge  to  deliver  solid  year-on-year  improvement  despite 
revenue  headwinds  from  negative  show  rotation  in  the 
Marketing & Events Group and massive flooding in Alberta, 
Canada that temporarily hampered tourism in Banff and 
Jasper during late June and early July.  I am proud to work 
with this team of dedicated professionals.  I am also grate-
ful to Viad’s valued customers and to our knowledgeable 
Board of Directors for their collective expertise and ongo-
ing support.

Our  management  team  and  Board  are  committed  to 
delivering enhanced value to our shareholders and to pru-
dently  managing  capital. At  December  31,  2013,  the  bal-
ance  sheet  of  the  Company  remained  strong  with  cash 
and equivalents totaling $45.8 million and very little debt. 
Our strong balance sheet enabled us to return a total of 
$81.3  million  to  our  shareholders  through  the  form  of 
special dividends that were paid in November 2013 and 
February  2014.   We  were  pleased  to  reward  our  loyal 
shareholders with these significant payments.

Marketing & Events Group Highlights

Marketing  &  Events  Group  operating  income  increased 
12.2 percent in 2013 despite a $64 million headwind as 
a result of negative show rotation and work performed in 
connection with the 2012 Summer Olympic Games. The 
2013 full year operating margin increased to 2.4 percent 
from  2  percent  in  2012. Throughout  the  year,  we  con-
tinued  to  make  progress  in  optimizing  our  U.S.  service 

For Lightfair 2013, Philips came to GES to design an exhibit that would mirror 
the  direction  of  their  new  marketing  approach  and  company  positioning  to  a 
customer and integrated solutions oriented approach.  This photo highlights the 
Hospitality  Segment  where  spaces  can  be  dramatically  changed  using  Philips’ 
new color changing products.

delivery network and we made measurable progress 
with our labor management initiative as we reduced 
our  labor-to-revenue  ratio  by  70  basis  points  on  U.S. 
base  same-shows,  which  follows  a  50  basis  point 
reduction  in  2012.    Overall,  U.S.  segment  operating 
income nearly doubled to $11 million in 2013 versus 
$5.6 million in 2012.

Our  continued  focus  on  business  development  also 
paid off in 2013, with a number of key contract renew-
als with leading show organizers and corporate exhib-
itors, including Advanstar, Penton Media, ICSC, Bristol-
Myers Squibb, Novartis and Boehringer Ingelheim, to 
name a few. These are representative examples of the 
great work done by our sales, marketing, and service 
teams  to  extend  our  relationships  with  current  cus-
tomers  and  to  win  new  business  that  bolsters  our 
market share.

GES partnered with Philips Lighting on an award-win-
ning, innovative project at LIGHTFAIR® International 
(LFI), North America’s largest annual architectural and 
commercial lighting trade show and conference.  At LFI, 
Philips moved from an individual brand focus to a cus-
tomer and integrated-solutions focus.  To bring our cli-
ent’s vision to life, GES designers, brand architects and 
marketers collaborated and helped Philips consolidate 
40  brands  with  multiple  exhibits  into  one,  dynamic 
3D experience that engaged each of their audiences. 
GES created a variety of market-specific environments 
where attendees experienced the products in settings 
that replicated real-world conditions.  Philips became 

the must-see exhibit at LFI and won Best of Show and 
GES’  work  with  Philips  was  also  recognized  by  BtoB 
and other trade magazines.

The  international  team  also  generated  strong  sales 
momentum in 2013.  Reinforcing our position as the 
leader in the U.K. market, we secured a new four-year 
contract  with  event  organizer  i2i  Events  Group  that 
is likely to be the largest exhibition services contract 
ever signed in the U.K. Our office in Amsterdam con-
tinued to gain measurable traction by winning and pro-
ducing an extensive portfolio of events for UBM Live, 
a  leading  business-to-business  events  organizer.  And 
PennWell Corporation, a leading international exhibi-
tions  organizer,  awarded  GES  a  contract  to  provide 

Our management team and Board 
are committed to delivering enhanced 
value to our shareholders…

services for all of its events in the Middle East in 2014 
and 2015. This relationship brings to 50 the number of 
shows that GES delivers in that high-growth market.

Travel & Recreation Group Highlights

Our  Travel  &  Recreation  Group  delivered  strong 
results  in  2013  with  revenue  growth  of  3.8  percent, 
a  7.7  percent  increase  in  segment  operating  income 

and  a  70  basis  point  improvement  in  operating  mar-
gin.  Brewster, Glacier Park and Alaska Denali Travel all 
posted higher revenue and operating income as com-
pared  to  2012.   We  experienced  greater  visitation  to 
our  attractions  and  higher  occupancy  at  most  of  our 
lodges and hotels during 2013.

In addition to delivering strong results in 2013, we also 
crossed a significant milestone with the completion of 
the  Glacier  Skywalk.    After  several  years  of  planning 
and construction, we are now preparing for its Grand 
Opening  in  May  2014. The  Glacier  Skywalk  is  a  great 
example  of  the  imagination  and  innovation  put  into 
action by the Travel & Recreation team. 

Operated by Brewster, this new attraction starts with a 
cliff-edge walkway, offering an immersive, guided experi-
ence focusing on the unique ecology, geology, glaciology 
and evolutionary history of the Columbia Icefield area. 
The walkway leads to a glass-floored platform extend-
ing 30 meters over the Sunwapta Valley, with stunning 
views of the glacial valley 280 meters below.

From concept to completion, innovation was required 
in  every  aspect  of  this  project.  Because  it  was  built 
alongside  the  Icefields  Parkway,  which  is  an  extreme 
environment  located  within  Jasper  National  Park,  cre-
ative solutions had to be developed to bring the project 
to life – from environmental preservation to construc-
tion of the massive, cliff-side structure and cantilevered 
platform. 

To complete the experience, Brewster enlisted the help 
of GES’ award-winning design and production team to 
design  various  interactive  elements  for  the  Skywalk.   
Brewster knew the GES team would be able to apply 
knowledge from working with both the attraction and 
theme park industries to deliver meaningful content in 
a unique and innovative way, and help create an edu-
cational and exciting experience for guests of all ages.

The Skywalk has already won a number of architec-
tural  and  engineering  awards  and  we  are  see-
ing great interest from the media and travel 
industry. I firmly believe that the Skywalk 

will become one of the must-see, iconic natural attrac-
tions of North America. We are excited to unveil this 
amazing experience to our guests.

2014 Outlook

We expect another year of significant profit growth in 
2014, with particularly strong growth in our Marketing 
&  Events  Group  where  we  will  benefit  from  positive 
show  rotation  and  continued  progress  with  margin 
improvement and business development initiatives.  In 
addition, we continue to actively seek other opportuni-
ties to enhance shareholder value through our review 
of strategic options for the business.

We  are  excited  with  the  opportunities  ahead  and  to 
make the most of these opportunities, we will continue 
our intense focus on innovation aimed toward: 

• Enhancing our customer and guest experiences;

• Creating profitable new products and services; and

• Simplifying and becoming more efficient at how we  
  deliver those products and services.

We  firmly  believe  that  innovation  will  help Viad  drive 
consistent value and is a key to ensuring that we con-
tinue to exceed customer expectations and win for our 
shareholders. And, we remain committed to our value 
of integrity and being “Always Honest” in everything we 
do. 

As always, we thank you, our loyal shareholders, for your 
continued support as we work to enhance shareholder 
value in 2014 and the years to come.

Sincerely,

Paul B. Dykstra

Chairman, President and Chief Executive Officer

The Glacier Skywalk is a great 
example of the imagination and 
innovation put into action by the 
Travel & Recreation team.

The Glacier Skywalk attraction includes an interactive walkway and a thrilling 
glass-floored observation platform positioned above the breathtaking Sunwapta 
Valley in Jasper National Park.  Opening May 1, 2014, the Glacier Skywalk will 
give visitors a whole new way to connect with the peaks and glaciers that sur-
round them, and the waterfalls and glacial valley nearly 1,000 feet below them!

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Adjusted EBITDA1 
(in millions)

Debt-to-Capital Ratio2

1 “Adjusted EBITDA” is defined by Viad as net income attributable to Viad before interest expense, income taxes, depreciation and amortization, impairment losses and recoveries, 
changes in accounting principles and the effects of discontinued operations. For further discussion and a reconciliation of Adjusted EBITDA to net income, refer to “Non-GAAP 
Measure” in Management’s Discussion and Analysis of Financial Condition and Results of Operations in the attached Form 10-K. 

2 “Capital” is defined as total debt and capital lease obligations plus total stockholders’ equity. 

VIAD TEAM VALUES

INTEGRITY 

TEAM ACHIEVEMENT

TRUST and MUTUAL RESPECT 

We do the right thing 100 percent of 
the time and are committed to being 
“Always Honest.”

We are committed to winning as a 
team and to delivering strong value for 
our shareholders and customers.

We earn and sustain the trust 
of others through respect and 
accountability.

INNOVATION and LEADERSHIP

ENVIRONMENT 

We utilize our passion and creativity to 
find new ways to contribute to our suc-
cess. We are all leaders. Each one of us 
is an example for someone else.

We respect our environment and 
conscientiously use our natural 
resources.

We believe that living these values 
will lead to … SUCCESS … and 
winning at all we do!

As filed with the Securities and Exchange Commission on March 7, 2014 

UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C. 20549 

FORM 10-K 

 (Mark One) 
(cid:58) 

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2013 
or 
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

(cid:133) 

For the transition period from                      to                      
Commission file number: 001-11015  

Viad Corp 

(Exact name of registrant as specified in its charter) 

Delaware 
State or other jurisdiction of 
incorporation or organization 

1850 North Central Avenue, Suite 1900
Phoenix, Arizona 
(Address of principal executive offices) 

36-1169950 
(I.R.S. Employer 
Identification No.) 

85004-4565 
(Zip Code) 

Registrant’s telephone number, including area code: 
(602) 207-1000 
Securities registered pursuant to Section 12(b) of the Act: 

Title of each class 
Common Stock, $1.50 par value 

Name of each exchange 
on which registered 
New York Stock Exchange 

Securities registered pursuant to Section 12(g) of the Act: None 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined by Rule 405 of the Securities Act.    Yes  (cid:58)    No  (cid:133) 
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Act.    Yes  (cid:133)    No  (cid:58) 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the 
preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the 
past 90 days.    Yes  (cid:58)    No  (cid:133) 

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every Interactive Data File required to be 
submitted  and  posted  pursuant  to  Rule  405  of  Regulation  S-T  (§  232.405  of  this  chapter)  during  the  preceding  12  months  (or  for  such  shorter  period  that  the 
registrant was required to submit and post such files.)    Yes  (cid:58)    No  (cid:133) 

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of 
registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-
K.   (cid:133) 

Indicate by check mark whether registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See definition of 
“large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check One): 

Large accelerated filer 

  (cid:133) 

Non-accelerated filer 

  (cid:133) 

Accelerated filer 

Smaller reporting company

(cid:58)

(cid:133)

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).    Yes  (cid:133)    No  (cid:58) 
The aggregate market value of the Common Stock (based on its closing price per share on such date) held by non-affiliates on the last business day of the 
registrant’s most recently completed second fiscal quarter (June 30, 2013) was approximately $480 million. 

Registrant had 20,324,136 shares of Common Stock ($1.50 par value) outstanding as of January 31, 2014. 

Documents Incorporated by Reference 

A portion of the Proxy Statement for the Annual Meeting of Shareholders of Viad Corp to be held May 22, 2014 is incorporated by reference into Part III of this 
Annual Report. 

  
 
 
 
 
 
 
 
 
 
INDEX 

Part I 

Item 1. 
Item 1A. 
Item 1B. 
Item 2. 
Item 3. 
Item 4. 
Other. 

Part II 

Item 5. 

Item 6. 
Item 7. 
Item 7A. 
Item 8. 
Item 9. 
Item 9A. 
Item 9B. 

Part III 

Item 10. 
Item 11. 
Item 12. 

Item 13. 
Item 14. 

Part IV 

Item 15. 

Business ...............................................................................................................................................
Risk Factors .........................................................................................................................................
Unresolved Staff Comments ................................................................................................................
Properties .............................................................................................................................................
Legal Proceedings ................................................................................................................................
Mine Safety Disclosures ......................................................................................................................
Executive Officers of Registrant..........................................................................................................

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of 
Equity Securities ..................................................................................................................................
Selected Financial Data ........................................................................................................................
Management’s Discussion and Analysis of Financial Condition and Results of Operations ...............
Quantitative and Qualitative Disclosures About Market Risk .............................................................
Financial Statements and Supplementary Data ....................................................................................
Changes in and Disagreements With Accountants on Accounting and Financial Disclosure ..............
Controls and Procedures ......................................................................................................................
Other Information ................................................................................................................................

Directors, Executive Officers and Corporate Governance ...................................................................
Executive Compensation ......................................................................................................................
Security Ownership of Certain Beneficial Owners and Management and Related Stockholder 
Matters .................................................................................................................................................
Certain Relationships and Related Transactions, and Director Independence .....................................
Principal Accounting Fees and Services ..............................................................................................

Exhibits, Financial Statement Schedules.............................................................................................

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Item 1. Business. 

PART I 

Viad  Corp  (together  with  its  subsidiaries,  “Viad”  or  the  “Company”)  derives  its  revenue  from  experiential  services 
provided  primarily  within  the  exhibition  and  events  industry  and  the  travel  and  recreation  industry. Viad  occupies  leading 
positions as a value-added service provider in many of the markets in which it competes. Viad serves clients predominantly in 
the United States, Canada, the United Kingdom, Germany and the United Arab Emirates. 

Viad operates two business groups: 

Marketing &  Events  Group.  The  Marketing &  Events  Group  specializes  in  all  aspects  of  the  design,  planning  and 
production  of  face-to-face  events,  immersive  environments  and  brand-based  experiences  for  clients,  including  show 
organizers, corporate brand marketers and retail shopping centers. The mission of the Marketing & Events Group is to create 
the  world’s  most  meaningful  and  memorable  experiences  for  show  organizers,  brand  marketers,  event  attendees  and  retail 
shopping  centers.  Show  organizers  include  for-profit  and  not-for-profit  show  owners  as  well  as  show  management 
companies. Corporate brand marketers include exhibitors and domestic and international corporations which want to promote 
their brands, feature  new products,  services  and  innovations  and  build business relationships. Viad’s retail  shopping  center 
customers  include  major developers, owners  and  management  companies  of  shopping  malls  and  lifestyle  centers. In 2013, 
Viad derived approximately 87 percent of its consolidated revenue from products and services provided by the Marketing & 
Events Group. 

Travel &  Recreation  Group.  The  Travel &  Recreation  Group  generates  its  revenue  from  tourism  products  and 
experiential services, including world-class attractions, hotel operations, transportation services and package tour operations 
in and around Western Canada, Glacier National Park in Montana, Denali National Park and Preserve in Alaska and Waterton 
Lakes National Park in Alberta, Canada. In 2013, Viad derived approximately 13 percent of its consolidated revenue from 
services provided by the Travel & Recreation Group. 

Viad’s two business groups are supported by Viad Corporate, which provides functional support in the areas of legal, 

finance and accounting, internal auditing, information technology, insurance, corporate development, real estate and tax. 

Recent Business Developments 

In connection with the Company’s strategic review of opportunities to enhance shareholder value, the Company paid a 
special cash dividend of $2.50 per share, or $50.8 million in the aggregate, on November 14, 2013. On February 14, 2014, 
the  Company  paid  a  second  special  cash  dividend  of  $1.50  per  share,  or  $30.5  million  in  the  aggregate.  Although  the 
Company  believes  that  the  decision  to  pay  the  special  dividends  is  an  important  step  in  the  Company’s  strategic  review 
process,  management  continues  to  explore  and  evaluate  further  opportunities  to  maximize  value  to  Viad’s  shareholders, 
including a potential separation of its Travel & Recreation and Marketing & Events business groups. See “There can be no 
assurances  that  management’s  current  strategic  evaluation  of  opportunities  to  enhance  shareholder  value  will  result  in  a 
transaction” and “Viad’s future payment of special dividends should not be relied upon as a way to realize any future gains on 
an  investment”  under  “Item  1A  -  Risk  Factors”  for  a  discussion  of  the  risks  related  to  the  payment  of  dividends  and 
management’s evaluation of these strategic alternatives, which is incorporated herein by reference. 

The  Company  continued  to  realize  significant  benefits  and  improved  operating  margins  in  2013  through  its  Service 
Delivery  Network  initiative.  The  goals  of  the  Service  Delivery  Network  initiative  are  to  improve  the  efficiency  and 
performance  of  the  Marketing  &  Events  Group’s  U.S.  warehousing  operations  by  lowering  operating  costs  and  invested 
capital  by  taking  measures  that  include  reducing  the  physical  footprint  and  overhead  associated  with  its  warehousing 
facilities. In connection with this initiative, in August 2013, the Company sold the facility located in Teterboro, New Jersey 
and the land upon which it is situated for $12.7 million (net of selling costs) after determining that the facility no longer met 
the Company’s operational needs. The Company has reduced its U.S. facility footprint by approximately 1.2 million square 
feet since 2008, and has realized annualized cost savings of $7.7 million through the end of 2013. 

The  Company  also  generated  cash  flow  in  early  2014  as  a  result  of  the  expiration  of  the  Company’s  concession 
contract  with  the  U.S.  National  Park  Service  (the  “Park  Service”),  under  which  Glacier  Park  operated  lodging,  tour  and 
transportation  and  other  hospitality  services.  The  cash  payments  received  in  January  2014  by  the  Company  consisted  of 
payments  totaling  $25  million  for  the  Company’s  “possessory  interest,”  which  generally  means  the  value  of  the  structures 
acquired or constructed, fixtures installed and improvements made to the concession property at Glacier National Park during 

1 

 
the term of the concession contract. The Company anticipates a cash payment of approximately $5 million for the personal 
property Glacier Park used at the facilities covered by the concession contract. 

Over the past several years, Viad has made acquisitions and strategic investments to grow its business. Since 2011, the 
Travel & Recreation Group has acquired one property in Banff National Park (the Banff International Hotel), two properties 
near Glacier National Park (the St. Mary Lodge and Grouse Mountain Lodge), one property inside Denali National Park and 
Preserve  (Denali  Backcountry  Lodge)  and  one  property  near  the  entrance  to  Denali  National  Park  and  Preserve  (Denali 
Cabins). 

On February 19, 2013, the Marketing & Events Group purchased the assets of Resource Creative Limited (“RCL”), a 
United  Kingdom-based  company  specializing  in  providing  creative  graphic  services  to  the  exhibition,  events  and  retail 
markets  throughout  the  United  Kingdom  and  continental  Europe,  for  $647,000  (£420,000)  in  cash,  subject  to  certain 
adjustments,  plus  a  deferred  payment  of  up  to  approximately  $278,000  (£180,000)  to  the  seller.  The  deferred  payment  is 
subject to achievement by RCL of certain net revenue targets between the acquisition date and December 31, 2014, and RCL 
exceeded the first net revenue target for the period ended December 31, 2013 by approximately 37 percent. 

In 2013, the Company nearly completed the construction of the Glacier Skywalk, a fully accessible, cliff-edge walkway 
that  leads  to  a  glass-floored  observation  platform  overlooking  the  Sunwapta  Valley  in  close  proximity  to  the  Company’s 
Columbia Icefield attraction in Jasper National Park, Alberta, Canada. Construction of the Glacier Skywalk was essentially 
complete as of December 31, 2013, and Viad anticipates that the Glacier Skywalk will open in May 2014. 

Reportable Segments 

Within  the  two  business  groups,  Viad’s  organizational  structure,  operational  decision-making  authority,  allocation  of 

resources and internal reporting are aligned into the following reportable business segments: 

•  
•  
•  

Marketing & Events U.S. segment; 
Marketing & Events International segment and 
Travel & Recreation Group segment. 

No  reportable  segment  has  a  client  comprising  more  than  7.0  percent  of  that  segment’s  revenue,  and  no  client 
comprises more than 4.5 percent of Viad’s revenue. See “The failure of a large client to renew its services contract or the loss 
of business from convention facilities could adversely impact revenue” under Item “1A - Risk Factors” for a discussion of the 
risks related to Viad’s client relationships which is incorporated herein by reference.  

Viad’s reportable business segments are described below. 

Marketing & Events U.S. Segment 

The  Marketing &  Events  U.S.  segment  (the  “U.S.  segment”)  is  comprised  of  the  domestic  operations  of  Global 
Experience  Specialists,  Inc.  and  affiliates  (“GES”).  During  2013,  the  U.S.  segment  provided  services  to  over  1,300 
exhibitions  and  events  and  more  than  179,000  exhibitors.  The  U.S.  segment  has  full-service  operations  in  every  major 
exhibition market in the United States, including: Las Vegas, Nevada; Chicago, Illinois; Orlando, Florida; New York, New 
York  and  Los Angeles,  California.  In  each  of  these  locations,  the  U.S.  segment  is  a  leading  event  marketing  agency  that 
produces exhibitions, events, exhibits and retail environments, and services some of the most visible and influential events in 
its industry. 

This segment generates revenue from the following services: 

Show  Organizer  Services.  Under  agreements  with  show  organizers,  the  U.S.  segment  serves  as  the  official  services 
contractor  of  an  exhibition,  which  is  also  referred  to  as  a  “trade  show,”  “convention”  or  “show.” As  the  official  services 
contractor, the U.S. segment provides the following services to the show organizer: general event management; planning and 
consultation;  concept  design;  exhibition  layout  and  design;  graphics  and  design;  online  management  tools;  show  traffic 
analysis;  marketing  and  strategy;  carpeting  and  flooring;  signage;  decorating  products  and  accessories;  custom  graphics; 
overhead rigging; booth rigging; cleaning and temporary electrical, lighting and plumbing. 

Exclusive  Services  Provided  to  Exhibitors. As  the  official  services  contractor,  the  U.S.  segment  is  designated  by  the 
show  organizer  as  the  exclusive  provider  of  certain  services  offered  to  exhibitors  participating  in  the  exhibition.  This 
designation provides exhibitors with a single point of contact to facilitate a timely, safe and efficient move-in and move-out 

2 

 
of the exhibition and to facilitate an organized, professional during-show experience. The exclusive services offered by the 
U.S.  segment  to  exhibitors  include:  material  handling  services;  overhead  rigging;  temporary  electrical  and  plumbing  and 
cleaning. 

Discretionary  Services  Provided  to  Exhibitors.  In  addition  to  the  exclusive  services  offered  to  exhibitors,  the  U.S. 
segment competes with other service providers to sell non-exclusive services to exhibitors, including: custom exhibit design 
and  construction;  portable  and  “modular”  exhibits  and  design;  integrated  marketing,  including  pre-  and  post-event 
communications;  multimedia  services;  event  surveys;  return  on  investment  analysis;  attendee  and  exhibit  booth  traffic 
analysis;  staff  training;  online  management  tools;  logistics  and  freight-forwarding;  storage  and  refurbishment  of  exhibits; 
booth  furnishings,  carpeting  and  signage;  in-house  installation  and  dismantling  and  various  other  show  services. The  U.S. 
segment  offers  these  services,  combined  with  complete  event  program  management  and  planning,  to  corporate  brand 
marketers  across  all  exhibitions  and  events  in  which  they  participate.  The  U.S.  segment  competes  with  other  service 
providers  to  offer  these  discretionary  services  to  exhibitors,  regardless  of  whether  or  not  the  U.S.  segment  is  the  official 
services contractor of the exhibition. 

Other Marketing Services. The U.S. segment also provides a variety of immersive, entertaining attractions and brand-
based experiences, sponsored events, mobile marketing and other branded entertainment and face-to-face marketing solutions 
for  clients  and  venues,  including  movie  studios,  leading  consumer  brand  marketers,  shopping  malls  and  museums.  In 
addition, the U.S. segment offers retail clients complete turnkey services, including design, engineering, graphic production, 
fabrication,  warehousing,  shipping  and  on-site  installation  of  retail  merchandising  units,  kiosks  and  holiday  environments. 
The U.S. segment also provides construction and installation services for permanent installations, including museum exhibits, 
corporate lobbies, visitor centers, showrooms and retail interiors. 

Competition. The  U.S.  segment  generally  competes  in  the  exhibition  and  events  industry  on  the  basis  of  discernible 
differences,  value,  quality,  price,  convenience  and  service.  The  primary  Viad  competitor  in  the  domestic  official  services 
contractor  market  is  The  Freeman  Company  (a  private  company);  however,  the  U.S.  segment  encounters  substantial 
competition from a large number of providers. No competitor has significant market share in the other categories of offerings 
of the U.S. segment. All known competitors of the U.S. segment are privately held companies which provide limited public 
information concerning their operations. 

Marketing & Events International Segment 

The  Marketing &  Events  International  segment  (the  “International  segment”)  includes  all  foreign  operations  of  the 
Marketing & Events Group and consists of two operating segments: Canada and EMEA (Europe, Middle East and Asia). The 
International segment offers services that are similar to those provided by the U.S. segment. These services are delivered by 
Viad’s  wholly-owned  subsidiaries  including:  GES  Exposition  Services  (Canada)  Limited,  Global  Experience  Specialists 
(GES) Limited and affiliates, SDD Exhibitions Limited and GES GmbH & Co. KG. 

During 2013, the International segment provided services to over 1,100 exhibitions and events and more than 38,000 
exhibitors. The International segment has full-service operations at many of the most active and popular exhibition and event 
destinations,  including  nine  Canadian  cities,  six  United  Kingdom  cities,  one  German  city,  two  cities  in  the  United  Arab 
Emirates and one city in the Netherlands. In each of these locations, the International segment is a leading service provider, 
servicing some of the most visible and influential events in its industry. 

On February 19, 2013, Viad acquired RCL. On April 4, 2013, the operations of RCL were relocated to GES’ existing 
London-based  operation  at  ExCeL  London,  where  GES  was  appointed  in  2013  to  supply  graphics  to  ExCeL  London’s  in-
house advertising sales agency, InVision. 

Competition. The International segment generally competes on the basis of discernible differences, value, quality, price, 
convenience and service. The International segment is the largest provider of exhibition and event services in the countries in 
which it competes. The International segment encounters competition from a large number of providers of similar services. 
Most of the competitors are privately held companies which provide limited public information concerning their operations. 

Travel & Recreation Group Segment 

Travel  and  recreation  services  are  provided  by  Brewster  Inc.  (“Brewster”),  Glacier  Park,  Inc.  (“Glacier  Park”)  and 
Alaskan Park Properties, Inc. (“Alaska Denali Travel”). Brewster and Alaska Denali Travel are wholly-owned subsidiaries of 
Viad and Glacier Park is an 80 percent owned subsidiary of Viad. 

3 

 
Brewster 

Brewster is a major tourism service operator in Western Canada, delivering tourism products that include world-class 
hospitality  services,  attractions,  inbound  package  tour  operations  and  corporate  and  event  management  and  transportation 
services. 

Hospitality. Brewster operates three hotels in Alberta: the Mount Royal Hotel and the Banff International Hotel, both of 
which are located in the heart of Banff National Park in downtown Banff, Alberta, Canada, and the Glacier View Inn, which 
is located on the Columbia Icefield between Lake Louise and Jasper. The hotels cater principally to leisure travelers. 

Attractions. Brewster’s attractions include the Banff Gondola, the Columbia Icefield Glacier Adventure and the Banff 
Lake Cruise operations. The Banff Gondola transports visitors to an elevation of over 7,000 feet above sea level to the top of 
Sulphur  Mountain  in  Banff, Alberta,  Canada,  offering  an  unobstructed  view  of  the  Canadian  Rockies  and  overlooking  the 
town of Banff and the Bow Valley. The Columbia Icefield Glacier Adventure includes tours of the Athabasca Glacier on the 
Columbia  Icefield,  and  provides  customers  with  an  opportunity  to  experience  one  of  the  largest  accumulations  of  ice  and 
snow south of the Arctic Circle. Icefield customers ride in an “Ice Explorer,” a unique vehicle specially designed for glacier 
travel. Brewster also offers boat tours, small boat rentals and charter fishing on Lake Minnewanka, which is situated outside 
of the town of Banff in the heart of the Canadian Rockies. In 2013, Viad continued construction of the Glacier Skywalk, a 
1,312-foot  guided  interpretive  walkway  with  a  98-foot  glass-floored  observation  area  overlooking  the  Sunwapta  Valley  in 
close proximity to the Company’s Columbia Icefield attraction in Jasper National Park, Alberta, Canada. The construction is 
now complete, and Viad anticipates that the Glacier Skywalk will open in May 2014. 

Package Tour Operations and Corporate and Event Management. Brewster’s inbound package tour operations feature 
year-round package tours throughout Canada. These packages include motorcoach, rail, self-drive automobile, ski and winter 
touring and consist of both group and individual tours which may be custom designed at the time of booking. Brewster also 
offers a full suite of corporate and event management services for meetings, conferences, incentive travel, sports and special 
events.  Event-related  service  offerings  include  staffing,  off-site  events,  tours/activities,  team  building,  housing,  event 
management, theme development, production and audio visual services. 

Transportation  Operations.  Brewster’s  transportation  operations  include  charter  motorcoach  services,  sightseeing, 
scheduled services and airport shuttle service. Brewster operates a modern fleet of luxury motorcoaches, available for groups 
of  any  size,  for  travel  throughout  the  Canadian  provinces  of Alberta  and  British  Columbia.  In  addition,  Brewster  provides 
seasonal half- and full-day sightseeing tours from Calgary, Banff, Lake Louise and Jasper, Canada. 

Brewster  draws  its  customers  from  major  markets  including  Canada,  the  United  States,  the  United  Kingdom, 
Australia/New  Zealand  and  Asia.  Brewster  markets  directly  to  consumers,  as  well  as  through  distribution  channels  that 
include tour operators, tour wholesalers, destination management companies and retail travel agencies/organizations. 

Brewster generated approximately 71 percent of the Travel & Recreation Group’s 2013 segment operating income. 

Glacier Park 

Glacier  Park  is  an  independent  hotel  owner  and  operator,  with  properties  located  in  and  around  Waterton-Glacier 
International Peace Park, which encompasses Glacier National Park in Montana, one of the most visited national parks in the 
United States, and Waterton Lakes National Park in Alberta, Canada. Glacier Park provides lodging accommodations, food 
and beverage services, retail operations and transportation services in and around Glacier and Waterton Lakes National Parks. 

The operations of Glacier Park are predominately seasonal, typically running from late May until the end of September. 
During the peak months of July and August, the occupancy level at Glacier Park’s lodges and motor inns typically exceeds 90 
percent. During the “shoulder” months of June and September, occupancy typically exceeds 80 percent. 

Individual travelers account for over 80 percent of Glacier Park’s customers, and the balance of its customers are tour 
groups. Demographically, Glacier Park draws over 90 percent of its customers from the United States, with approximately 60 
percent of the U.S. customers coming from the Northwest and Midwest regions. 

Historic  Lodges  and  Hotel  Accommodations.  Glacier  Park  owns  and  operates  five  properties,  with  accommodation 
offerings varying from hikers’ cabins to hotel suites: St. Mary Lodge, a 115-room, full-service resort lodge located outside the 
east entrance to Glacier National Park in St. Mary, Montana; Glacier Park Lodge, an historic lodge in East Glacier, Montana; 
Grouse Mountain Lodge, a full-season lodge offering skiing in the winter and golf, hiking and other recreational activities, 
located  near  Glacier  National  Park  in  Whitefish,  Montana;  the  Prince  of  Wales  Hotel  in  Waterton  Lakes  National  Park, 

4 

 
Alberta, Canada, which is situated on land for which the Company has a 42-year ground lease with the Canadian government 
running through January 31, 2052; and Motel Lake McDonald, an in-holding within Glacier National Park. In 2013, Glacier 
Park  also  operated  five  other  properties  inside  Glacier  National  Park  under  a  concession  contract  with  the  Park  Service, 
which expired on December 31, 2013. See the “Concession Business” section below, and “Recent Business Developments” 
section above, of this Item 1. 

Concession  Business.  On  December  31,  2013,  Glacier  Park’s  concession  contract  with  the  Park  Service  to  operate 
lodging,  tour  and  transportation  and  other  hospitality  services  for  Glacier  National  Park  expired.  Under  the  concession 
contract,  Glacier  Park  provided  food  and  beverage  services  to  lodging  guests  and  park  visitors  and  had  retail  operations, 
including camp stores and retail shops, which catered to lodging guests and park visitors. Glacier Park also operated a fleet of 
touring buses, which were used to conduct tours within Glacier and Waterton Lakes National Parks. Glacier Park generated 
approximately 47 percent of its 2013 revenue through its concession contract for services provided within Glacier National 
Park. 

As referenced above, Glacier Park continues to generate revenue from the five properties it owns: (1) St. Mary Lodge in 
St. Mary, Montana; (2) Glacier Park Lodge in East Glacier, Montana; (3) Grouse Mountain Lodge in Whitefish, Montana; (4) 
Prince  of  Wales  Hotel  in  Waterton  Lakes  National  Park, Alberta;  and  (5)  Motel  Lake  McDonald,  which  is  located  inside 
Glacier  National  Park.  Glacier  Park  also  continues  to  operate  the  food  and  beverage  services  with  respect  to  these  five 
properties and the retail shops located near Glacier National Park. 

As shown in the table below, the five properties Glacier Park currently owns contain more than one-half of the rooms 

that Glacier Park operated in 2013: 

Owned Properties: 

Glacier Park Lodge 
Grouse Mountain Lodge 
St. Mary Lodge 
Prince of Wales Hotel 
Motel Lake McDonald 

Total 

Concession Contract Properties: 

Many Glacier Hotel 
Swift Current Motor Inn 
Lake McDonald Lodge 
Rising Sun Motor Inn 
Village Inn Motel 

Total 

Number of
Rooms 

161 
143 
115 
86 
30 
535

214 
88 
82 
72 
36 
492

Glacier Park generated approximately 25 percent of the Travel & Recreation Group’s 2013 segment operating income. 

Alaska Denali Travel 

In September 2011, Alaska Denali Travel acquired Denali Backcountry Lodge, a property having 42 guest rooms on six 
acres inside Denali National Park and Preserve, and Denali Cabins, with 46 guest cabins on six acres near the entrance to 
Denali  National  Park  and  Preserve.  Alaska  Denali  Travel  provides  food  and  beverage  services  with  respect  to  these 
properties, and operates day trips to its day trip lodge via the scenic park road, a package tours sales and marketing program 
and daily motorcoach service between Anchorage and Denali National Park and Preserve. Alaska Denali Travel’s operating 
season runs from June until the end of September. 

Competition.  The  Travel &  Recreation  Group  generally  competes  on  the  basis  of  location,  uniqueness  of  facilities, 
service, quality and price. Competition exists both locally and regionally in the package tour business, hotel and restaurant 
business and charter service business. 

5 

 
 
 
 
 
 
Intellectual Property 

Viad and its subsidiaries own or have the right to use registered trademarks and trademarks pending registration, used 
in their businesses, including Global Experience Specialists & design®, GES®, GES Servicenter®, GES National Servicenter®, 
GES  MarketWorks®,  HANG:RZ®,  Trade  Show  Rigging  TSR®,  TSE  Trade  Show  Electrical &  design®,  ethnoMetrics®, 
eXPRESSO &  design®,  FIT®,  DEXZ®,  LUMA2 &  design®,  eco-sense  and  design®,  and  the  trademarks  in  the  2012 Alaska 
Denali Travel rebranding program, including Alaska Denali Travel, Alaska Denali Escapes, Denali Backcountry AdventureSM 
Denali  Backcountry  LodgeSM  and  Denali  CabinsSM.  Viad  and  its  subsidiaries  also  own  or  have  the  right  to  use  many 
registered trademarks and trademarks pending registration outside of the United States, including the Melville lion image®, 
GES®,  Maxim®,  Showtech®,  SDDRetail®,  Brewster  Travel  Canada  &  design®,  Brewster  Attractions  Explore  &  design®, 
Brewster Hospitality Refresh & design® and escape.connect.refresh.explore®. United States trademark registrations are for a 
term of 10 years and are renewable every 10 years as long as the trademarks are used in the regular course of business. 

The  Company  owns  patents  that  it  believes  provide  competitive  advantages  in  the  marketplace  for  its  exhibit  and 
exhibition services. Its patented technology relating to a modular structure having a load-bearing surface provides efficiencies 
and cost savings in the design, manufacture, assembly, take down and maintenance of displays and exhibitions. Its patented 
invention  relating  to  a  surface-covering  installation  tool  and  method  not  only  reduces  direct  labor  costs,  but  provides 
improved worker safety. The Company also owns a number of design patents for its retail merchandising units. United States 
utility patents are currently granted for a term of 20 years from the date a patent application is filed and United States design 
patents  are  currently  granted  for  a  term  of  14  years  from  the  date  granted.  The  Marketing &  Events  Group  has  extensive 
design  libraries  with  copyright  protections  and  owns  copyright  registrations  for  a  number  of  the  designs  within  its  design 
libraries. Copyright protection for such work is 95 years from the date of publication or 120 years from creation, whichever is 
shorter. 

Although Viad believes that certain of its patents, trademarks and copyrights have substantial value, it does not believe 
that  the  loss  of  any  one  of  these  patents,  trademarks  or  copyrights  would  have  a  material  adverse  effect  on  its  financial 
condition or results of operations. 

Government Regulation and Compliance 

Compliance  with  legal  requirements  and  government  regulations  represents  a  normal  cost  of  doing  business.  The 
principal  regulations  affecting  the  day-to-day  businesses  are  rules  and  regulations  relating  to  transportation  (such  as 
regulations promulgated by the U.S. Department of Transportation and its state counterparts), employees (such as regulations 
implemented  by  the  Occupational  Safety  and  Health  Administration,  equal  employment  opportunity  laws,  guidelines 
implemented  pursuant  to  the Americans  with  Disabilities Act  and  general  federal  and  state  employment  laws),  unionized 
labor  (such  as  guidelines  imposed  by  the  National  Labor  Relations  Act)  and  U.S.  and  Canadian  regulations  relating  to 
national parks (such as regulations established by the U.S. Department of the Interior and the Park Service). 

Some of Viad’s current and former businesses are subject to U.S. federal and state environmental regulations, including 
laws  enacted  under  the  Comprehensive  Environmental  Response,  Compensation  and  Liability  Act,  or  its  state  law 
counterparts. Compliance with federal, state and local environmental, health and safety provisions, including, but not limited 
to, those regulating the discharge of materials into the environment and other actions relating to the environment have not 
had, and are not expected to have, a material effect on Viad’s capital expenditures, competitive position, financial condition 
or results of operations. See “Item 1A - Risk Factors - Liabilities relating to prior and discontinued operations may adversely 
affect results  of operations” for  a discussion of  the  risks related  to  liabilities  arising from  the  Company’s  compliance  with 
federal, state and local environmental laws, which is incorporated herein by reference. 

6 

 
 
 
 
 
 
 
 
Employees 

Viad’s businesses had approximately 3,630 employees as of December 31, 2013 as follows:  

Marketing & Events Group 
Travel & Recreation Group 
Viad Corporate 

Total 

Approximate 
Number of 
Employees 

Regular Full-Time 
Employees Covered by 
Collective Bargaining 
Agreements 

2,930  
550  
150  
3,630  

940
110
—
1,050

Viad  believes  that  relations  with  its  employees  are  satisfactory  and  that  collective-bargaining  agreements  expiring  in 

2014 will be renegotiated in the ordinary course of business without a material adverse effect on Viad’s operations. 

Viad  Corporate  provides  management,  financial  and  accounting,  internal  auditing,  tax,  administrative,  information 
technology, corporate development, legal and other services to its operating units and handles residual matters pertaining to 
businesses previously  discontinued  or  sold by  the  Company. Viad  is  governed  by  a  Board of Directors  comprised of  eight 
non-employee  directors  and  one  employee  director,  and  has  an  executive  management  team  consisting  of  seven  executive 
officers. 

Seasonality 

Exhibition and event activity varies significantly depending on the frequency and timing of shows (some shows are not 
held  each  year  and  some  may  shift  between  quarters). The  Marketing &  Events  U.S.  segment  generally  reports  its  highest 
revenue  during  the  first  quarter  of  each  year,  while  the  Marketing &  Events  International  segment  generally  reports  its 
highest revenue during the second quarter of each year. The Travel & Recreation Group segment experiences peak activity 
during the summer  months and during 2013, 86 percent of its revenue was earned in the second and third quarters. Viad’s 
average segment operating income during the past three years, as a percentage of the average full year’s segment operating 
income  during  the  past  three  years,  was  approximately  31  percent  (first  quarter),  28  percent  (second  quarter),  57  percent 
(third  quarter)  and  negative  16  percent  (fourth  quarter).  See  “Viad’s  businesses  are  seasonal,  which  causes  results  of 
operations  to  fluctuate  and  makes  results  of  operations  particularly  sensitive  to  adverse  events  during  peak  periods”  and 
“Exhibition  rotation  impacts  overall  profitability  and  makes  comparisons  between  periods  difficult”  under  “Item 1A  Risk 
Factors,”  which  are  incorporated  herein  by  reference;  see  also  Notes  20  and  23  of  Notes  to  Consolidated  Financial 
Statements. 

Financial Information about Restructuring Charges 

Information regarding restructuring charges is provided in Note 17 of Notes to Consolidated Financial Statements. 

Financial Information about Segments 

Business segment financial information is provided in Note 20 of Notes to Consolidated Financial Statements. 

Financial Information about Geographic Areas 

Geographic area financial information is provided in Note 20 of Notes to Consolidated Financial Statements. 

Available Information 

Viad’s  internet  address  is  www.viad.com.  Viad  uses  its  web  site  as  a  routine  channel  for  distribution  of  Company 
information,  press  releases,  financial  information  and  corporate  governance  initiatives.  Viad  posts  filings  as  soon  as 
reasonably practicable after they are electronically filed with, or furnished to, the U.S. Securities and Exchange Commission 
(“SEC”), including Viad’s annual, quarterly and current reports, proxy statements, amendments to those reports or statements 
and other information, as well as transactions in Viad securities by Viad’s directors and executive officers. All such postings 
and filings are available on Viad’s web site free of charge. In addition, Viad’s web site allows interested persons to sign up to 
automatically receive e-mail  alerts when the Company posts news releases and financial information. The SEC’s web site, 
www.sec.gov,  contains  reports,  proxy  and  information  statements  and  other  information  regarding  issuers  that  file 
electronically with the SEC. Such information also can be read and copied at the SEC’s public reference section, located in 

7 

 
 
 
 
Room 1580, 100 F Street N.E., Washington, D.C. 20549 and on the SEC’s internet site at www.sec.gov. Information regarding 
the operation of the public reference section can be obtained by calling (800) SEC-0330. The content on any web site referred 
to in this Form 10-K is not incorporated by reference in this Form 10-K unless expressly noted. 

Viad’s web site, at http://viad.investorroom.com/, includes key information about the Company’s corporate governance 
initiatives,  including  its  Corporate  Governance  Guidelines,  charters  of  the  committees  of  the  Board  of  Directors,  Code  of 
Ethics  and  information  concerning Viad’s  directors  and  a  method  to  communicate  with  them. Viad  will  make  available  in 
print  any  of  this  information  upon  request  to:  Corporate  Secretary,  Viad  Corp,  1850  North  Central  Avenue,  Suite  1900, 
Phoenix, Arizona 85004-4565. 

Item 1A. Risk Factors. 

Viad’s operating results are subject to known and unknown risks. As a result, past financial performance and historical 

trends may not be reliable indicators of future performance. 

There can be no assurances that management’s current strategic evaluation of opportunities to enhance shareholder 

value will result in a transaction. 

Viad’s Board of Directors authorized management to explore and evaluate opportunities to enhance shareholder value, 
including a potential separation of its Travel & Recreation and Marketing & Events business groups. The Company engaged 
J.P. Morgan Securities LLC as its financial advisor to assist in this evaluation process. No decision has been made to separate 
the two business groups, and Viad cannot assure that it will identify and undertake a transaction that allows its shareholders to 
realize an increase in the value of Viad’s stock or provide any guidance on the timing of any such action. Viad also cannot 
assure  that  any  potential  transaction  or  other  strategic  alternative,  if  identified,  evaluated  and  consummated,  will  provide 
greater value to its shareholders than that reflected in the current stock price. Any potential transaction would be dependent 
upon a number of factors that may be beyond Viad’s control, including, among other factors, the U.S. and global economic 
and market conditions, industry trends, the interest of third parties in Viad’s businesses and the availability of financing to 
potential buyers on reasonable terms. 

Viad’s  future  payment  of  special  dividends  should  not  be  relied  upon  as  a  way  to  realize  any  future  gains  on  an 

investment. 

The Board of Directors generally declares and pays regular dividends to Viad’s shareholders on a quarterly basis and 
also paid special dividends in November 2013 and February 2014. The decision to declare a special dividend and the amount, 
timing and payment of any such dividend are at the sole discretion of the Board. Factors in any decision to declare a dividend 
would  include  the  amount  of  funds  legally  available  and  an  evaluation  of  the  Company’s  financial  condition,  capital 
requirements, future prospects and other factors deemed relevant by the Board. Accordingly, an investor should not rely on 
the future payment of special dividends as a way to realize gains on their investment. 

Viad’s businesses and operating results are adversely affected by deterioration in general economic conditions. 

Viad’s  businesses  are  sensitive  to  fluctuations  in  general  economic  conditions  and  are  impacted  by  increases  and 
decreases in the cost of materials and operating supplies. Operating results for the Marketing & Events U.S. and International 
segments depend largely on the number of exhibitions held and on the size of exhibitors’ marketing expenditures, which in 
turn depend  partly  on  the  strength of particular  industries  in  which  exhibitors operate. The number  and  size  of  exhibitions 
generally decrease when the economy weakens. 

Further, many exhibitors’ marketing budgets are partly discretionary, and are frequently among the first expenditures 
reduced by exhibitors when economic conditions deteriorate, resulting in reduced spending by exhibitors for the Company’s 
services. Marketing expenditures often are not increased until economic conditions improve. As a result, during periods of 
general economic weakness, the operating results for the Marketing & Events Group are adversely affected. Similarly, many 
of the retail shopping mall and lifestyle center clients of the Marketing & Events Group may reduce marketing expenditures 
when economic conditions deteriorate. 

Revenues  from  the  Travel &  Recreation  Group  businesses  depend  largely  on  the  amount  of  disposable  income  that 
consumers  have  available  for  travel  and  vacations.  This  amount  decreases  during  periods  of  weak  general  economic 
conditions. 

8 

 
 
Viad’s results of operations are impacted by changes in foreign currency exchange rates. 

Viad  conducts  foreign  operations  primarily  in  Canada,  the  United  Kingdom  and,  to  a  lesser  extent,  in  certain  other 
countries.  The  functional  currency  of  Viad’s  foreign  subsidiaries  is  their  local  currency.  Accordingly,  for  purposes  of 
consolidation,  Viad  translates  the  assets  and  liabilities  of  its  foreign  subsidiaries  into  U.S.  dollars  at  the  foreign  exchange 
rates  in  effect  at  the  balance  sheet  date.  The  unrealized  gains  or  losses  resulting  from  the  translation  of  these  foreign 
denominated  assets  and  liabilities  are  included  as  a  component  of  accumulated  other  comprehensive  income  in  Viad’s 
consolidated  balance  sheets.  Significant  fluctuations  in  foreign  exchange  rates  relative  to  the  U.S.  dollar  may  result  in 
material changes to Viad’s net equity position reported in its consolidated balance sheets. Viad has not hedged its equity risk 
arising from the translation of foreign denominated assets and liabilities. 

In  addition,  for  purposes  of  consolidation,  the  revenue,  expenses  and  gains  and  losses  related  to  Viad’s  foreign 
operations  are  translated  into  U.S.  dollars  at  the  average  foreign  exchange  rates  for  the  period.  As  a  result,  Viad’s 
consolidated results of operations are exposed to fluctuations in foreign exchange rates, even when the functional currency 
amounts have not changed. Accordingly, fluctuations in the exchange rates affect overall profitability and historical period-to-
period comparisons. Viad has not hedged its net earnings exposure arising from the translation of its foreign operating results. 

During  2013,  $229.3  million  of  revenue  and  $9.1  million  of  segment  operating  income  was  derived  through  the 
International  segment.  In  addition,  $81.9  million  of  2013  revenue  and  $19.1  million  of  2013  segment  operating  income 
generated  in  the  Travel &  Recreation  Group  was  derived  through  its  Canadian  operations.  For  this  segment,  Canadian 
operations are largely dependent on foreign customer visitation, and accordingly, increases in the value of the Canadian dollar 
as  compared  to  other  currencies  could  adversely  affect  customer  volumes,  and,  therefore,  revenue  and  segment  operating 
income in the Travel & Recreation Group. 

Exhibition rotation impacts overall profitability and makes comparisons between periods difficult. 

The business activities of the Marketing & Events Group are largely dependent upon the frequency, timing and location 
of exhibitions and events. Some large exhibitions are not held annually (they may be held once every two or three years or 
longer).  Some  large  exhibitions  may  be  held  at  a  different  time  of  year  than  when  they  have  historically  been  held.  In 
addition, the same exhibition may be held in different locations in different years, and may result in Viad generating lower 
margins in a given period if the exhibition shifts to a higher-cost city. 

As a consequence of these factors, the operating results for these businesses may fluctuate significantly from quarter to 

quarter or from year to year, making periodic comparisons difficult. 

Viad’s businesses are adversely affected by disruptions in the travel industry, particularly those adversely affecting the 

hotel and airline industries. 

The  success  of  Viad’s  businesses  depends  largely  on  the  ability  and  willingness  of  people,  whether  exhibitors, 
exhibition attendees or others, to travel. Factors adversely affecting the travel industry as a whole, and particularly the airline 
and hotel industries, generally also adversely affect Viad’s businesses and results of operations. Factors that could adversely 
affect the travel industry as a whole include high or rising fuel prices, increased security and passport requirements, weather 
conditions, airline accidents and international political instability and hostilities. Unexpected events of this nature, or other 
events  that  may  have  an  impact  on  the  availability  and  pricing  of  air  travel  and  accommodations,  could  adversely  affect 
Viad’s businesses and results of operations. 

The  failure  of  a  large  client  to  renew  its  services  contract  or  the  loss  of  business  from  convention  facilities  could 

adversely impact revenue. 

Although no single client accounts for more than 7.0 percent of the revenue of any of Viad’s reporting segments, the 
Marketing & Events U.S. and International segments have a relatively small number of large exhibition show organizers and 
large customer accounts. The loss of any of these large clients could adversely affect Viad’s results of operations. 

In  addition,  revenue  of  the  Marketing &  Events  Group  may  be  significantly  impacted  if  certain  exhibition  facilities 
choose  to  in-source  electrical,  plumbing  or  other  services.  When  the  Marketing &  Events  Group  is  hired  as  the  official 
services  contractor for  an  exhibition,  the  show organizer  contractually grants  an  exclusive  right  to perform  these  electrical 
and plumbing services, subject in each case to the exhibition facility’s option to in-source the services (either by performing 
the services themselves or by hiring a separate service provider). Many exhibition facilities are under financial pressure as a 
result of conditions generally affecting their industry, including an increased supply of exhibition space. As a result, some of 

9 

 
these facilities have sought to in-source all or a large portion of these services. If a large number of facilities with which the 
Marketing & Events Group has these relationships moves these services in-house, Viad’s revenue and operating results could 
be adversely affected. 

Viad’s key businesses are relationship driven. 

The  business  activities  of  the  Marketing &  Events  U.S.  and  International  segments  are  heavily  focused  on  client 
relationships,  and,  specifically,  on  the  close  collaboration  and  interaction  with  the  client.  These  relationships  require  the 
account team to become attuned to the client’s desires and expectations in order to provide top-quality service. Viad has in the 
past lost, and may in the future lose, important clients (and corresponding revenue) if a key member of the account team were 
to cease employment with the Company and take those customers to a competitor. 

Completed acquisitions may not perform as anticipated or be integrated as planned. 

Viad has acquired businesses and intends to continue to pursue opportunities to acquire businesses that complement, 
enhance or expand Viad’s current businesses or offer growth opportunities to Viad. Any acquisition can involve a number of 
risks, including: the failure to achieve the financial and strategic goals and other benefits from the acquisition; the inability to 
successfully integrate the acquired business into Viad’s ongoing businesses; the inability to retain key personnel or customers 
of the acquired business; the inability to successfully integrate financial reporting and internal control systems; the disruption 
of  Viad’s  ongoing  businesses  and  distraction  of  senior  management  and  employees  of  Viad  from  other  opportunities  and 
challenges  due  to  the  integration  of  the  acquired  business;  and  the  potential  existence  of  liabilities  or  contingencies  not 
disclosed to or known by Viad prior to closing the acquisition or not otherwise provided for through the purchase agreement. 

Viad’s  businesses  are  seasonal,  which  causes  results  of  operations  to  fluctuate  and  makes  results  of  operations 

particularly sensitive to adverse events during peak periods. 

The Marketing & Events U.S. segment generally reports its highest revenue during the first quarter of each year, while 
the Marketing & Events International segment generally reports its highest revenue during the second quarter of each year. 
The  Travel &  Recreation  Group  businesses  are  generally  also  seasonal,  experiencing  peak  activity  during  the  second  and 
third  quarters.  These  quarters  accounted  for  86  percent  of  the  segment’s  2013  revenue.  Because  of  the  seasonal  nature  of 
Viad’s businesses, adverse events or conditions occurring during peak periods could adversely affect the operating results of 
Viad’s businesses. 

New capital projects may not be commercially successful. 

From time to time, in an effort to seize opportunities that complement, enhance and expand its businesses, Viad pursues 
new  capital  projects.  Capital  projects  are  subject  to  a  number  of  risks,  including  unanticipated  delays  and  cost  overruns, 
failure  to  achieve  established  financial  and  strategic  goals  and  the  inability  to  successfully  integrate  into  Viad’s  ongoing 
businesses, as well as additional risks specific to a project. The occurrence of any of the events described above could prevent 
a new capital project from performing in accordance with Viad’s commercial expectations and could have a material adverse 
effect on its businesses and results of operations. 

Transportation disruptions and increases in transportation costs could adversely affect Viad’s businesses and operating 

results. 

The Marketing & Events U.S. and International segments rely on independent transportation carriers to send materials 
and exhibits to and from exhibitions, warehouse facilities and customer facilities. If they were unable to secure the services of 
these independent transportation carriers at favorable rates, it could have a material adverse effect on these businesses and 
their  results  of  operations.  In  addition,  disruption  of  transportation  services  because  of  weather-related  problems,  strikes, 
lockouts or other events could adversely affect their ability to supply services to customers and could cause the cancellation 
of exhibitions, which may have a material adverse effect on these businesses and operating results. Similarly, disruption of 
transportation services could adversely affect the ability of the Marketing & Events Group to supply time-sensitive holiday-
themed exhibits and experiences to retail shopping mall and lifestyle center customers and could cause the cancellation of the 
exhibits and experiences. 

Union-represented labor creates an increased risk of work stoppages and higher labor costs. 

A  significant  portion  of  Viad’s  employees  are  unionized  and  Viad’s  businesses  are  party  to  approximately  100 
collective-bargaining  agreements,  with  approximately  one-third  requiring  renegotiation  each  year.  If  the  results  of  labor 
negotiations caused the Company to increase wages or benefits, which increases total labor costs, the increased costs could 

10 

 
either be absorbed (which would adversely affect operating margins) or passed on to customers, which may lead customers to 
turn  to  other  vendors  in  response  to  higher  prices.  In  either  event,  Viad’s  businesses  and  results  of  operations  could  be 
adversely affected. 

Moreover, if the Company were unable to reach an agreement with a union during the collective-bargaining process, 
the  union  may  strike  or  carry  out  other  types  of  work  stoppages.  In  such  a  circumstance,  Viad  might  be  unable  to  find 
substitute workers with the necessary skills to perform many of the services, or may incur additional costs to do so, which 
could adversely affect the Company’s businesses and results of operations. 

Obligations to fund multi-employer pension plans to which Viad contributes may have an adverse impact on operating 

results. 

Viad’s  businesses  contribute  to  various  multi-employer  pension  plans  based  on  obligations  arising  under  collective-
bargaining agreements covering its union-represented employees. Viad’s contributions to these multi-employer plans in 2013 
and 2012 totaled $20.3 million and $20.7 million, respectively. Viad does not directly manage these multi-employer plans, 
which are generally managed by boards of trustees. Based upon the information available to Viad from plan administrators, 
management  believes  that  several  of  these  multi-employer  plans  are  underfunded.  The  Pension  Protection  Act  of  2006 
requires pension plans underfunded at certain levels to reduce, over defined time periods, the underfunded status. In addition, 
under current laws, the termination of a plan, or a voluntary withdrawal from a plan by Viad, or a shrinking contribution base 
to a plan as a result of the insolvency or withdrawal of other contributing employers to such plan, would require Viad to make 
payments to such plan for its proportionate share of the plan’s unfunded vested liabilities. Viad cannot determine at this time 
the amount of additional funding, if any, it may be required to make to these plans. However, plan contribution increases, if 
any, could have an adverse impact on Viad’s consolidated financial condition, results of operations and cash flows. 

Viad competes in competitive industries and increased competition could negatively impact operating results. 

Viad is engaged in a number of highly competitive industries. Competition in the exhibition and events industry and the 
exhibits and experiential environments industries is driven by price and service quality, among other factors. To the extent 
competitors seek to gain or retain their market presence through aggressive underpricing strategies, Viad may be required to 
lower its prices and rates to avoid loss of related business, thereby adversely affecting operating results. In addition, if Viad is 
unable to anticipate and respond as effectively as competitors to changing business conditions, including new technologies 
and business models, Viad could lose market share to its competitors. If Viad were unable to meet the challenges presented by 
the competitive environment, results of operations could be adversely affected. 

Liabilities relating to prior and discontinued operations may adversely affect results of operations. 

Viad  and  its  predecessors  have  a  corporate  history  spanning  over  eight  decades  and  involving  approximately  2,400 
previous subsidiaries in diverse businesses, such as the manufacturing of locomotives, buses, industrial chemicals, fertilizers, 
pharmaceuticals, leather, textiles, food and fresh meats. Some of these businesses used raw materials that have been, and may 
continue  to  be,  the  subject  of  litigation.  Moreover,  some  of  the  raw  materials  used  and  the  waste  produced  by  these 
businesses have been and are the subject of U.S. federal and state environmental regulations, including laws enacted under 
the Comprehensive Environmental Response, Compensation and Liability Act, or its state law counterparts. In addition, Viad 
may incur other liabilities, resulting from indemnification claims involving sold subsidiaries, as well as from past operations 
of  predecessors  or  their  subsidiaries.  Although  the  Company  believes  it  has  adequate  reserves  and  sufficient  insurance 
coverage  to  cover  these  future  liabilities,  results  of  operations  could  be  materially  affected  if  future  events  or  proceedings 
contradict current assumptions, and reserves or insurance become inadequate. 

Terrorist attacks, natural disasters or other catastrophic events may have a negative effect on Viad’s business. 

The occurrence of catastrophic events ranging from natural disasters (such as hurricanes and floods), health epidemics 
or  pandemics,  acts  of  war  or  terrorism,  or  the  prospect  of  these  events  could  disrupt Viad’s  businesses.  Such  catastrophic 
events could impact the Marketing & Events Group’s production facilities, preventing the Company from timely completing 
exhibit fabrication and other projects for customers, and also could cause a cancellation of exhibitions and other events held 
in public venues or a disruption in the services the Company provides to its customers at convention centers, exhibition halls, 
hotels  and  other  public  venues.  Such  catastrophic  events  also  could  adversely  impact  the  Travel  &  Recreation  Group 
businesses,  which  are  heavily  dependent  on  the  ability  and  willingness  of  its  guests  to  travel.  The  guests  serviced  by  the 
Travel & Recreation Group tend to delay or postpone vacations if natural conditions differ from those that typically prevail at 
competing lodges, resorts and attractions during a given season, and catastrophic events could impede the guests’ ability to 
travel,  interrupt  the  Company’s  business  operations  and/or  cause  damage  to  the  Company’s  properties.  If  the  conditions 

11 

 
arising from  such  events  persist  or  worsen, Viad  could  experience  continuing or  increased  adverse  effects on  its  results  of 
operations and financial condition. 

Item 1B. Unresolved Staff Comments. 

None. 

Item 2. Properties. 

Viad’s businesses  operate  service or  production facilities  and  maintain  sales  and  service  offices  in  the  United States, 
Canada, the United Kingdom, Germany, the United Arab Emirates and the Netherlands. The principal properties of Viad are 
operated by the Marketing & Events Group, the Travel & Recreation Group and Viad Corporate as follows: 

Marketing & Events U.S. Segment. In 2013, the Company continued taking steps to reduce the physical footprint and 
overhead associated with the Marketing & Events Group’s U.S. warehousing facilities through its Service Delivery Network 
initiative. These steps included the sale of a New Jersey facility and the underlying land after determining that the property no 
longer met the Company’s operational needs. The goal of the Service Delivery Network initiative is to improve the efficiency 
and performance of the Marketing & Events Group’s U.S. warehousing operations by lowering operating costs and invested 
capital.  Since 2008,  the  Company  has reduced  its  U.S.  facility  footprint  by  approximately  1.2  million  square feet, and has 
realized annualized cost savings of $7.7 million through the end of 2013. 

The Marketing & Events U.S. segment operates 15 offices and 27 multi-use facilities (manufacturing, sales and design, 
office and/or warehouse and truck marshaling yards). The multi-use facilities vary in size up to approximately 592,100 square 
feet. Two of the multi-use facilities are owned; all other properties are leased. 

Marketing & Events International Segment. The Marketing & Events International segment operates five offices and 20 
multi-use facilities, with two offices and nine multi-use facilities in Canada, seven multi-use facilities in the United Kingdom, 
one office and two multi-use facilities in Germany, one office and two multi-use facilities in the United Arab Emirates and 
one office in the Netherlands. The multi-use facilities vary in size up to approximately 133,600 square feet. One of the multi-
use facilities is owned; all other properties are leased. 

Travel & Recreation Group Segment. The Travel & Recreation Group segment operates four offices, nine retail stores, 
one  bus  terminal,  four  garages,  an  icefield  tour  facility,  a  gondola  lift  operation,  a  boat  tour  facility,  14  hotels/lodges 
(including ancillary foodservice and recreational facilities) and 46 guest cabins. All of the facilities are in the United States or 
Canada.  The  bus  terminal,  three  garages  and  the  boat  tour  facility  are  owned  and  one  garage  is  leased.  The  icefield  tour 
facility  and  gondola  lift  operation  are  operated  through  lease  agreements  with  Parks  Canada  and  all  other  properties  are 
leased. 

12 

 
The Travel  & Recreation Group  owns  nine  hotels/lodges and 42 guest  cabins. During 2013,  the Travel  &  Recreation 
Group also operated an additional five hotels/lodges and 12 retail stores pursuant to the Glacier Park concession contract. As 
shown in the table below, the nine hotels and lodges and the guest cabins owned and operated by the Travel & Recreation 
Group in 2013 accounted for 952 of the 1,444 rooms managed by the Travel & Recreation Group: 

Owned Properties: 

Banff International Hotel 
Glacier Park Lodge 
Grouse Mountain Lodge 
Mount Royal Hotel 
St. Mary Lodge 
Prince of Wales Hotel 
Denali Cabins 
Denali Backcountry Lodge 
Glacier View Inn 
Motel Lake McDonald 

Total 

Concession Contract Properties: 

Many Glacier Hotel 
Lake McDonald Lodge 
Swift Current Motor Inn 
Rising Sun Motor Inn 
Village Inn Motel 

Total 

Number of
Rooms 

162 
161 
143 
135 
115 
86 
46 
42 
32 
30 
952

214 
88 
82 
72 
36 
492

Viad Corporate. Viad Corporate operates the Company’s headquarters, which are leased and approximate 24,700 square 

feet, and are located at 1850 North Central Avenue, Suite 1900 in Phoenix, Arizona 85004-4565. 

Management believes that the Company’s facilities  in the aggregate are adequate and suitable for their purposes and 

that capacity is sufficient for current needs. 

Item 3. Legal Proceedings. 

Viad and certain subsidiaries are plaintiffs or defendants to various actions, proceedings and pending claims, some of 
which involve, or may involve, compensatory, punitive or other damages. Litigation is subject to many uncertainties and it is 
possible that some of the legal actions, proceedings or claims could be decided against Viad. Although the amount of liability 
as of December 31, 2013 with respect to certain of these matters is not ascertainable, Viad believes that any resulting liability, 
after taking into consideration amounts already provided for and insurance coverage, will not have a material effect on Viad’s 
business, financial condition or results of operations. 

Viad is subject to various U.S. federal, state and foreign laws and regulations governing the prevention of pollution and 
the  protection  of  the  environment  in  the  jurisdictions  in  which  Viad  has  or  had  operations.  If  the  Company  has  failed  to 
comply with these environmental laws and regulations, civil and criminal penalties could be imposed and Viad could become 
subject to regulatory enforcement actions in the form of injunctions and cease and desist orders. As is the case with many 
companies, Viad also faces exposure for actual or potential claims and lawsuits involving environmental matters relating to 
its past operations. Although it is a party to certain environmental disputes, Viad believes that any resulting liabilities, after 
taking  into  consideration  amounts  already  provided  for  and  insurance  coverage,  will  not  have  a  material  effect  on  the 
Company’s financial condition or results of operations. See “Business - Government Regulation and Compliance” in Item 1; 
see also Note 19 of Notes to Consolidated Financial Statements. 

Item 4. Mine Safety Disclosures. 

None. 

13 

 
 
  
 
 
 
Other. Executive Officers of Registrant. 

The names, ages and positions of Viad’s executive officers as of the filing of this Annual Report are listed below: 

Name 
Paul B. Dykstra 

Age    Business Experience During the Past Five Years and Other Information 
52 

Deborah J. DePaoli 

49 

George N. Hines 

41 

Ellen M. Ingersoll 

49 

Thomas M. Kuczynski 

49 

G. Michael Latta 

Steven W. Moster 

51 

44 

Chairman,  President  and  Chief  Executive  Officer  of  Viad  since April  2008;  prior 
thereto, President and Chief Executive Officer since April 2006; prior thereto, Chief 
Operating Officer since January 2006; prior thereto, President and Chief Executive 
Officer  of  GES  since  January  2000;  prior  thereto,  Executive  Vice  President-
International  and  Corporate  Development  of  GES  since  1999;  and  prior  thereto, 
Executive  Vice  President-General  Manager  or  similar  executive  positions  since 
1994 with Travelers Express Company, Inc., a former subsidiary of Viad. 
General  Counsel  and  Secretary  since  May  2011;  prior  thereto,  Deputy  General 
Counsel  and  Assistant  Secretary  since  2009;  prior  thereto,  Assistant  General 
Counsel  and  Assistant  Secretary  since  2004;  prior  thereto,  held  other  attorney 
positions  since  joining  Viad  in  2000;  prior  thereto,  Vice  President  and  General 
Counsel, Outings on the Links, Inc. since 1996; and prior thereto, Senior Associate 
and various legal positions with Gallagher & Kennedy, P.A. since 1991. 
Chief  Information  Officer  since  December  2009;  prior  thereto,  Senior  Vice 
President  and  Transitioning  Chief  Information  Officer  of  Stream  Global  Services, 
Inc.,  a  business  process  outsource  provider,  since  October  2009;  prior  thereto, 
Senior Vice President and Chief Information Officer of eTelecare Global Solutions, 
Inc.  (merged  into  Stream  Global  Services,  Inc.)  since August  2007;  prior  thereto, 
Chief  Information  Officer  of  PeopleSupport,  Inc.,  a  business  process  outsource 
provider, since December 2005; prior thereto, Executive Vice President, Operations 
and  Chief  Technology  Officer  of  ChaseCom  Limited  Partnership,  a  provider  of 
customer contact center services, since August 2004; prior thereto, Senior Manager-
Telecommunications Industry Practice of Deloitte Consulting LLP since April 2000; 
and prior thereto, Manager-Telecommunications Industry Practice of Ernst & Young 
LLP from July 1996 to March 2000. 
Chief Financial Officer since July 2002; prior thereto, Vice President-Controller or 
similar  position  since  January  2002;  prior  thereto,  Controller  of  CashX,  Inc.,  a 
service  provider  of  stored  value  internet  cards,  from  June  2001  through  October 
2001; prior thereto, Operations Finance Director of LeapSource, Inc., a provider of 
business process outsourcing, since January 2000; and prior thereto, Vice President 
and Controller of Franchise Finance Corporation of America since May 1992. 
Chief Corporate Development & Strategy Officer since March 2008; prior thereto, 
Senior  Vice  President,  Corporate  Development  &  Planning  of  The  Nielsen 
Company,  a  media  and  marketing  information  company,  since August  2006;  prior 
thereto,  Managing  Director  of  The  Pareto  Group,  a  provider  of  strategic  and 
investment advisory services, since January 2004; and prior thereto, Vice President 
of  Penton  Media,  Inc.,  a  business  media  firm  producing  magazines,  trade  shows, 
conferences and electronic media, from January 1999 to October 2003. 
Chief Accounting Officer-Controller since November 2002; prior thereto, Corporate 
Controller or similar position for SpeedFam-IPEC, Inc., a semiconductor equipment 
manufacturer,  since  October  1999;  and  prior  thereto,  Controller  for  Cardiac 
Pathways Corporation, a medical device manufacturer, since September 1994. 
Group President of the Marketing & Events Group since May 2011 and President of 
GES  since  November  1,  2010;  prior  thereto,  independent  consultant  providing 
marketing  and  sales  consultation  services  to  3  Day  Blinds  Corporation,  a 
manufacturer and retailer of custom window coverings, from April 2010 to August 
2010;  prior  thereto,  Executive  Vice  President-Chief  Sales  &  Marketing  Officer  of 
GES from January 2008 to February 2010; prior thereto, Executive Vice President -
Products  and  Services  of  GES  from  January  2005  to  February  2010;  prior  thereto 
Vice President-Products & Services Business of GES from January 2004 to January 
2005;  and  prior  thereto,  Engagement  Manager,  Management  Strategy  Consulting 
for McKinsey & Company from August 2000 to January 2004. 

The term of office of the executive officers is until the next annual organization meeting of the Board of Directors of 

Viad which is scheduled for May 22, 2014. 

14 

 
 
 
 
 
 
 
 
 
 
PART II 

Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 
Securities. 

The principal market on which Viad’s common stock is traded is the New York Stock Exchange. The common stock 
is  also  admitted  for  trading  on  the  Chicago  and  National  Exchanges. The  following  tables  summarize  the  high  and  low 
market prices as reported on the NYSE Euronext Composite Tape and the cash dividends declared for the two years ended 
December 31: 

SALES PRICE RANGE OF COMMON STOCK 

First Quarter 
Second Quarter 
Third Quarter 
Fourth Quarter 

February 
May 
August 
October 
November 
December 

Total 

2013

2012

High

Low

High 

Low

$
$
$
$

28.59 $
27.71 $
28.46 $
28.97 $

25.26 $
23.49 $
21.89 $
23.91 $

23.47   $
20.07   $
23.25   $
27.48   $

17.47
16.69
16.46
18.95

DIVIDENDS DECLARED ON COMMON STOCK 

2013 

2012 

$

$

0.10   $
0.10  
0.10  
2.50  
—  
0.10  
2.90   $

0.04
0.04
0.10
—
0.10
—
0.28

Quarterly dividends were paid on Viad’s common stock on the first business day of January, April, July and October. 
In addition on January 24, 2014 and October 25, 2013, Viad announced that its Board of Directors declared special cash 
dividends of $1.50 and $2.50 per share, respectively, to shareholders of record at the close of business on February 7, 2014 
and  November  7,  2013,  respectively.  The  terms  of  Viad’s  $130  million  secured  revolving  credit  facility,  amended  and 
restated as of May 18, 2011, (the “Credit Facility”) restricted Viad from paying more than $10 million in dividends in the 
aggregate in any calendar year. In December 2012, the Credit Facility was amended to change the limitation on restricted 
payments.  Unless  the  Company’s  leverage  ratio  is  greater  than  1.50  to  1.00  or  a  default  or  an  unmatured  default  exists, 
additional dividends over the $10 million limitation, repurchase of shares and distributions on capital stock are allowed. 
Viad expects that comparable quarterly cash dividends will continue to be paid in the future as approved by its Board of 
Directors. 

As of January 31, 2014, there were 7,165 shareholders of record of Viad’s common stock following the one-for-four 
reverse stock split effective on July 1, 2004. There were also 608 shareholders of record as of January 31, 2014 that had not 
converted pre-split shares into the post-split common stock. Accordingly, there were a total of 7,773 shareholders of record 
as of January 31, 2014. 

For information regarding security ownership of certain beneficial owners and management and related shareholder 
matters,  refer  to  Part  III,  Item 12,  “Security  Ownership  of  Certain  Beneficial  Owners  and  Management  and  Related 
Stockholder Matters” in this Annual Report. 

15 

 
 
 
 
 
 
 
 
 
 
 
 
SHAREHOLDER RETURN PERFORMANCE GRAPH 

Set forth below is a line graph comparing, for the five-year period ended December 31, 2013, the yearly percentage 
change in the cumulative total shareholder return on Viad’s common stock to the cumulative total return of the Standard & 
Poor’s SmallCap 600 Media Index, Standard & Poor’s SmallCap 600 Commercial Services & Supplies Index, Standard & 
Poor’s SmallCap 600 Index, Russell 2000 Index and Standard & Poor’s 500 Index. 

The  graph  below  assumes  $100  was  invested  on  December 31,  2008  in  Viad’s  common  stock,  Standard &  Poor’s 
SmallCap 600 Media Index, Standard & Poor’s SmallCap 600 Commercial Services & Supplies Index, Standard & Poor’s 
SmallCap 600 Index, Russell 2000 Index and Standard & Poor’s 500 Index with reinvestment of all dividends. 

Comparison of Five-Year Cumulative Total Return

e
u
l
a
V
x
e
d
n
I

400
360
320
280
240
200
160
120
80
40
0

2008

2009

2010

2011

2012

2013

Period Ending

Viad Corp

Russell 2000

S&P 500

S&P SmallCap 600

S&P 600 Comm. Services & Supplies

S&P 600 Media Index

Year Ended December 31, 

Viad Corp 
$ 
S&P 500 
$ 
Russell 2000 
$ 
S&P SmallCap 600 
$ 
S&P 600 Comm. Services & Supplies  $ 
S&P 600 Media Index 
$ 

2008 
100.00 $
100.00 $
100.00 $
100.00 $
100.00 $
100.00 $

2009 

84.20 $
126.45 $
127.09 $
125.52 $
126.20 $
170.62 $

2010 
104.78 $
145.49 $
161.16 $
158.52 $
147.34 $
251.17 $

2011 

72.48   $ 
148.56   $ 
154.43   $ 
160.12   $ 
128.83   $ 
194.05   $ 

2012 
114.13  $
172.32  $
179.71  $
186.22  $
168.47  $
220.66  $

2013 
130.31
228.12
249.47
263.15
241.61
358.90

Set forth below is a table showing the total number of shares of Viad’s common stock that were repurchased during 
the fourth quarter of 2013 by Viad either on the open market as part of a repurchase program or from employees, former 
employees and non-employee directors surrendering previously owned Viad common stock (outstanding shares) to pay the 
taxes in connection with the vesting of restricted stock awards. 

16 

 
 
 
 
 
 
 
 
 
 
ISSUER PURCHASES OF EQUITY SECURITIES 

Maximum Number (or 
Approximate Dollar 
Value) of Shares that 
May Yet Be Purchased 

Average Price Paid 
Per Share ($) 

Total Number of Shares 
Purchased as Part of publicly 
Announced Plans or Programs
—
—
—

Total Number of 
Shares Purchased (#)   
2,024  
783  
2,807  

Period 
November 2013 
December 2013 
Total 
 (1) Viad has announced the authorization of its Board of Directors to repurchase shares of the Company’s common stock 
from  time  to  time  at  prevailing  market  prices.  No  shares  were  repurchased  on  the  open  market  during  2013.  During 
2012, Viad  repurchased  23,183  shares  for  $526,000. As  of  December 31,  2013,  1,030,438  shares  remain  available  for 
repurchase.  The  authorization  of  the  Board  of  Directors  does  not  have  an  expiration  date.  In  December  2012,  the 
Company’s $130 million Amended and Restated Credit Agreement dated as of May 18, 2011 was amended to remove 
the  limitation  on  share  repurchases  of  $10  million  in  the  aggregate  per  calendar  year.  This  amendment  allows  share 
repurchases unless the Company’s leverage ratio, as defined in the Credit Facility, is greater than 1.50 to 1.00 or a default 
or an unmatured default, as defined in the Credit Facility, exists. 

1,030,438
1,030,438
1,030,438

26.70
27.40
26.90

Under the Plans or Programs

(1)

17 

 
 
 
Item 6. Selected Financial Data. 

VIAD CORP 
SELECTED FINANCIAL AND OTHER DATA 

(in thousands, except for per share data) 
Statement of Operations Data 

Revenues: 

Exhibition and event services 

Exhibits and environments 
Travel and recreation services(1),(2) 

Total revenues 
Income (loss) from continuing operations(3) 
Income from discontinued operations(4) 

Net income (loss) 

Net income attributable to noncontrolling interest 

Net income (loss) attributable to Viad 

Diluted Income (Loss) per Common Share 
Income (loss) from continuing operations attributable 
to Viad common stockholders(3) 

Income from discontinued operations attributable to 
Viad common stockholders(4) 

Net income (loss) attributable to Viad common 
stockholders 

Weighted-average outstanding and potentially dilutive 
common shares 

Basic Income (Loss) per Common Share 

Income (loss) from continuing operations attributable 
to Viad common stockholders(3) 

Income from discontinued operations attributable to 
Viad common stockholders(4) 

Net income (loss) attributable to Viad common 
stockholders 

Weighted-average outstanding common shares 

Dividends declared per common share

Balance Sheet Data at Year-End

Total assets 

Total debt and capital lease obligations 

Total stockholders’ equity 

Noncontrolling interest 

Other Data 

Adjusted EBITDA(5) 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

2013 

2012 

2011 

2010 

2009 

Year Ended December 31, 

685,350 $

726,429 $

670,054 $ 

159,554

127,888
972,792 $
20,558 $

1,128

21,686
(131)
21,555 $

175,611

170,496

123,191
1,025,231 $
5,959 $

624

6,583
(686)
5,897 $

101,814
942,364 $ 
9,292 $ 

451

9,743
(533)
9,210 $ 

1.01 $

0.26 $

0.43 $ 

0.05

0.03

0.02

1.06 $

0.29 $

0.45 $ 

590,444   $
166,040  
88,277  
844,761   $
817   $
262  
1,079  
(636)  
443   $

0.01

  $

0.01

0.02

  $

582,969

147,533

75,302

805,804

(104,808)

679
(104,129)
(582)
(104,711)

(5.28)

0.03

(5.25)

20,265

20,005

20,055

20,277

19,960

1.01 $

0.26 $

0.43 $ 

0.01

  $

0.05

0.03

0.02

0.01

1.06 $

19,850

2.90 $

0.29 $

19,701

0.28 $

0.45 $ 

19,719

0.16 $ 

561,932 $

650,577 $

617,828 $ 

11,668

356,543

9,102

2,226

397,032

8,971

3,239

386,179

8,285

(5.28)

0.03

(5.25)

19,960

0.16

609,186

12,788

384,631

7,116

12,793

  $

0.02
19,955  

0.16   $

616,503   $
9,077  
386,711  
7,752  

32,312   $

$ 

62,806 $

58,150 $

43,284 $ 

(1) 2011 amounts include an aggregate $9.7 million in revenue from Grouse Mountain Lodge, St. Mary Lodge and Denali 
Backcountry  Lodge  and  Denali  Cabins  which  were  acquired  in  January  2011, June  2011  and  September  2011, 
respectively. 

(2) 2012 amounts include $5.2 million in revenue from the Banff International Hotel which was acquired in March 2012. 
(3)  Income  from  continuing  operations  include  the  following  items  (see  Notes  5,  7,  15  and  17  of  Notes  to  Consolidated 

Financial Statements): 
•   Restructuring charges, net of tax of $2.7 million, $3.3 million, $2.5 million, $2.6 million and $8.7 million in 2013, 

•  
•  

2012, 2011, 2010 and 2009, respectively.  
Impairment charges, net of tax of $3.4 million, $268,000 and $98.2 million in 2013, 2010 and 2009, respectively. 
Income  tax  expense  of  $13.4  million  in  2012  representing  a  valuation  allowance  for  certain  deferred  tax  assets 
associated with foreign tax credit carryforwards. 

(4) The amounts relate to the sale of land and certain obligations associated with previously sold operations. 
(5) See Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations” for a discussion 
of “Non-GAAP Measure.” 

18 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations. 

The following discussion should be read in conjunction with Viad Corp’s consolidated financial statements and related 
notes.  This  discussion  contains  forward-looking  statements  that  involve  risks  and  uncertainties.  Viad  Corp’s  actual  results 
could  differ  materially  from  those  anticipated  due  to  various  factors  discussed  under  “Risk  Factors,”  “Forward-Looking 
Statements” and elsewhere in this Annual Report. 

Overview 

Viad  Corp  (“Viad”  or  the  “Company”)  operates  in  three  reportable  business  segments:  Marketing &  Events  U.S., 

Marketing & Events International and Travel & Recreation Group. 

The Marketing & Events Group, comprised of Global Experience Specialists, Inc. and affiliates (“GES”), specializes in 
all  aspects  of  the  design,  planning  and  production  of  face-to-face  events,  immersive  environments  and  brand-based 
experiences  for  clients,  including  show  organizers,  corporate  brand  marketers  and  retail  shopping  centers.  In  addition,  the 
Marketing & Events Group provides a variety of immersive, entertaining attractions and brand-based experiences, sponsored 
events,  mobile  marketing  and  other  branded  entertainment  and  face-to-face  marketing  solutions  for  clients  and  venues, 
including shopping malls, movie studios, museums and leading consumer brands. 

The Travel & Recreation Group segment consists of Brewster Inc. (“Brewster”), Glacier Park, Inc. (“Glacier Park”) and 
Alaskan Park Properties, Inc. (“Alaska Denali Travel”). Brewster provides tourism products and experiential services in the 
Canadian  Rockies  in  Alberta  and  in  other  parts  of  Western  Canada.  Brewster’s  operations  include  the  Banff  Gondola, 
Columbia  Icefield  Glacier Adventure,  motorcoach  services,  charter  and  sightseeing  services,  tour  boat  operations,  inbound 
package tour operations and hotel operations. During 2013, Glacier Park, an 80 percent owned subsidiary of Viad, operated 
five lodges, three motor inns and one four-season resort hotel and provided food and beverage operations, retail operations 
and  tour  and  transportation  services  in  and  around  Glacier  National  Park  in  Montana  and Waterton  Lake  National  Park  in 
Alberta, Canada. Glacier Park’s concession portion of its business with the U.S. National Park Service (the “Park Service”) 
for  Glacier  National  Park  expired  on December  31,  2013. Thereafter,  the  ongoing  operations  of Glacier  Park will  include: 
Glacier Park Lodge in East Glacier, Montana; Grouse Mountain Lodge in Whitefish, Montana; St. Mary Lodge in St. Mary, 
Montana;  Motel  Lake  McDonald,  an  in-holding  within  Glacier  National  Park  and  the  Prince  of  Wales  Hotel  in  Waterton 
Lakes National Park. Alaska Denali Travel operates the Denali Backcountry Lodge and Denali Cabins. In addition to lodging, 
Alaska Denali Travel also provides food and beverage operations and package tour and transportation services in and around 
Denali National Park and Preserve. 

In  December  2012,  Viad  announced  that  its  Board  of  Directors  authorized  management  to  explore  and  evaluate 
opportunities  to  enhance  shareholder  value,  including  a  potential  separation  of  its  Travel &  Recreation  and  Marketing & 
Events business groups. Viad engaged J.P. Morgan Securities LLC as its financial advisor to assist in this evaluation process. 

Financial Highlights 

The following 2013 financial highlights are presented in accordance with accounting principles generally accepted in 

the United States of America (“GAAP”): 

Viad Corp (Consolidated) 

•  
•  
•  
•  

•  

•  
•  

Total revenues of $972.8 million, a decrease of 5.1 percent from 2012 revenues 
Net income attributable to Viad of $21.6 million, as compared to $5.9 million in 2012 
Diluted income per share of $1.06, as compared to $0.29 in 2012  
Restructuring charges totaling $3.9 million primarily related to reorganization activities in the Marketing & 
Events Group, comprised of the elimination of certain positions, as well as the elimination of certain positions 
in the Travel & Recreation Group and at Viad Corporate 
Income  from  discontinued  operations  of  $1.1  million  primarily  related  to  the  sale  of  land  associated  with 
previously sold operations 
Cash and cash equivalents were $45.8 million as of December 31, 2013  
Debt was $11.7 million as of December 31, 2013  

Marketing & Events U.S. 

•  
•  
•  

Revenues of $628.9 million, a decrease of 7.1 percent from 2012 revenues 
Segment operating income of $11.0 million, as compared to $5.6 million in 2012  
A gain of $4.8 million was recorded related to the sale of a facility and related land 

19 

 
Marketing & Events International 

•  
•  

Revenues of $229.3 million, a decrease of 4.5 percent from 2012 revenues 
Segment operating income of $9.1 million, as compared to $12.3 million in 2012  

Travel & Recreation Group 

•  
•  
•  

Revenues of $127.9 million, an increase of 3.8 percent from 2012 revenues 
Segment operating income of $25.8 million, as compared to $24.0 million in 2012  
A goodwill impairment loss of $4.5 million was recorded at Glacier Park, of which $892,000 was allocated to 
the noncontrolling interest 

Non-GAAP Measure: 

The following discussion includes a presentation of Adjusted EBITDA, which is utilized by management to measure 
the  profit  and  performance  of  Viad’s  operations  and  to  facilitate  period-to-period  comparisons.  “Adjusted  EBITDA”  is 
defined  by  Viad  as  net  income  attributable  to  Viad  before  interest  expense,  income  taxes,  depreciation  and  amortization, 
impairment  charges  and  recoveries,  changes  in  accounting  principles  and  the  effects  of  discontinued  operations.  The 
presentation of Adjusted EBITDA is supplemental to results presented under GAAP and may not be comparable to similarly 
titled  measures used by other companies. Adjusted EBITDA is considered a useful operating metric as potential variations 
arising from taxes, depreciation, debt service costs, impairment charges and recoveries, changes in accounting principles and 
the effects of discontinued operations are eliminated, thus resulting in an additional measure considered to be indicative of 
Viad’s  ongoing  operations. This  non-GAAP  measure  should  be  considered  in  addition  to,  but  not  as  a  substitute  for,  other 
measures of financial performance reported in accordance with GAAP. 

Management  believes  that  the  presentation  of Adjusted  EBITDA  provides  useful  information  to  investors  regarding 
Viad’s  results  of  operations  for  trending,  analyzing  and  benchmarking  the  performance  and  value  of  Viad’s  business. 
Management uses Adjusted EBITDA primarily as a performance measure and believes that the GAAP financial measure most 
directly comparable to this non-GAAP measure is net income attributable to Viad. Although Adjusted EBITDA is used as a 
financial  measure  to  assess  the  performance  of  the  business,  the  use  of Adjusted  EBITDA  is  limited  because  it  does  not 
consider material costs, expenses and other items necessary to operate the business. These items include debt service costs, 
non-cash  depreciation  and  amortization  expense  associated  with  long-lived  assets,  expenses  related  to  U.S.  federal,  state, 
local  and  foreign  income  taxes,  impairment  charges  or  recoveries,  and  the  effects  of  accounting  changes  and  discontinued 
operations.  Because  Adjusted  EBITDA  does  not  consider  the  above  items,  a  user  of  Viad’s  financial  information  should 
consider  net  income  attributable  to  Viad  as  an  important  measure  of  financial  performance  because  it  provides  a  more 
complete measure of the Company’s performance. 

A reconciliation of net income attributable to Viad to Adjusted EBITDA is as follows: 

(in thousands) 
Net income attributable to Viad 
Impairment charges 
Interest expense 
Income taxes 
Depreciation and amortization 
Income from discontinued operations 

Adjusted EBITDA 

2013 

2012 

2011 

$

$

21,555 $ 
4,521
1,250
8,455
28,153
(1,128)
62,806 $ 

5,897   $
—  
1,303  
20,843  
30,731  
(624) 
58,150   $

9,210
—
1,511
3,888
29,126
(451)
43,284

The increase in Adjusted EBITDA of $4.7 million from 2012 to 2013 was primarily due to higher segment operating 
results at the Travel & Recreation Group, as well as lower corporate costs and restructuring charges. The increase in Adjusted 
EBITDA of $14.9 million from 2011 to 2012 was primarily due to higher segment operating results at all operating segments, 
partially  offset  by  higher  restructuring  charges  and  corporate  costs.  See  “Results  of  Operations”  below  for  a  discussion  of 
fluctuations. 

20 

 
 
 
 
 
Results of Operations: 

2013 vs. 2012: 

Revenues for 2013 decreased 5.1 percent to $972.8 million, as compared to $1.0 billion in 2012. Viad’s income from 
continuing operations before income taxes was $29.1 million for 2013, as compared to $26.8 million in 2012. Impairment 
losses for 2013 totaled $5.4 million, primarily related to the non-cash write-down of goodwill at Glacier Park of $4.5 million 
and the write-off of certain assets within the Marketing & Events Group of $952,000. Net restructuring charges in 2013 were 
$3.9 million, as compared to $4.9 million in 2012. The 2013 charges related to reorganization activities in the Marketing & 
Events Group, comprised of the elimination of certain positions. In addition, restructuring charges related to the elimination 
of  certain  positions  in  the  Travel  &  Recreation  Group  and  at  Viad  Corporate  were  also  recorded  in  2013.  The  2012 
restructuring  charges  primarily  related  to  reorganization  activities  in  the  Marketing &  Events  Group,  comprised  of  facility 
consolidations, as well as the elimination of certain positions. The increase in operating results, despite revenue declines, was 
primarily driven by continued same-show growth and focus on margin improvement at the Marketing & Events Group, as 
well as expanded revenues at all three operating units within the Travel & Recreation Group. 

Net income attributable to Viad for 2013 was $21.6 million, or $1.06 per diluted share, as compared to $5.9 million, or 
$0.29 per diluted share, in 2012. In 2012, the Company recorded a non-cash charge of $13.4 million to income tax expense 
representing a valuation allowance established for certain deferred tax assets associated with foreign tax credit carryforwards. 
These  results  also  include  income  from  discontinued  operations  of  $1.1  million,  or  $0.05  per  diluted  share,  in  2013  and 
$624,000,  or  $0.03  per  diluted  share,  in  2012,  both  primarily  related  to  the  sale  of  land  associated  with  previously  sold 
operations.  

During 2013, foreign exchange rate variances resulted in decreases in revenues and segment operating income of $7.0 
million  and  $1.0  million,  respectively,  as  compared  to 2012. Viad  conducts  its foreign operations primarily  in  Canada,  the 
United Kingdom, Germany and to a lesser extent in certain other countries. 

The  following  table  summarizes  the  effects  of  foreign  exchange  rate  variances  on  revenues  and  segment  operating 

results from Viad’s significant international operations: 

Revenues

Segment Operating Results

Weighted-Average 
Exchange Rates 

2013 

2012

Effect of Rate 
Variance 
(in thousands) 

Weighted-Average 
Exchange Rates 

2013

2012 

Effect of Rate 
Variance 
(in thousands) 

Marketing & Events Group: 

Canada 
United Kingdom 
Germany 

Travel & Recreation Group: 

Canada 

$ 
$ 
$ 

$ 

0.97   $
1.56   $
1.33   $

0.96   $

1.00 $
1.59 $
1.29 $

(2,103) $
(2,582) $
419 $

1.00 $

(2,756) $

0.99   $ 
1.57   $ 
1.33   $ 

0.96   $ 

1.04 $
1.60 $
1.27 $

(65)
(138)
(37)

1.00 $

(790)

Viad’s results were primarily impacted by the weakening of the Canadian dollar and British pound relative to the U.S. 
dollar.  Future  changes  in  the  exchange  rates  may  impact  overall  expected  profitability  and  historical  period-to-period 
comparisons when operating results are translated into U.S. dollars. 

Marketing & Events Group. Revenues for the Marketing & Events U.S. segment were $628.9 million for 2013, down 
7.1 percent, as compared to $676.8 million in 2012. The decrease was primarily due to negative show rotation of $54 million, 
partially  offset  by  base  same-show  revenue  increases  of  3.1  percent.  Management  defines  base  same-show  revenues  as 
revenues derived from  shows  that  the  Company  produced  out of  the  same  city  during  the  same  quarter  in  each  year.  Base 
same-shows  represented  46  percent  of  Marketing &  Events  U.S.  segment  revenues  in  2013.  The  2013  segment  operating 
income was $11.0 million, as compared to $5.6 million in 2012. The improved operating results were primarily due to lower 
performance-based incentives, the third quarter gain on sale of a facility in New Jersey and ongoing efforts to drive operating 
efficiencies. 

The  Company  is  continuing  to  execute  against  a  number  of  margin  improvement  initiatives  designed  to  more 
effectively  manage  labor  costs  (the  “Labor  Management”  initiative)  and  to  reduce  the  physical  footprint  and  the  overhead 
associated  with  the  U.S.  warehousing  operation  (the  “Service  Delivery  Network”  initiative).  The  focus  of  the  Labor 
Management  initiative  is  on  driving  productivity  gains  through  rigorous  and  strategic  pre-show  planning  that  reduces  the 

21 

 
 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
   
 
ratio of labor costs to revenues. Driving this measure down continues to be a primary focus for management and the benefits 
are shown through a 70 basis point improvement in the variable labor-to-revenue ratio on a U.S. base same-show basis, as 
compared to 2012. The Company is also working to develop new tools to support and systematize show site labor planning, 
measurement and benchmarking. Through the Service Delivery Network initiative, the Company has reduced its U.S. facility 
footprint by approximately 1.1 million square feet since 2008, with annualized cost savings of $7.7 million realized through 
the end of 2013. 

In  connection with  the  Service  Delivery  Network  initiative, Viad  finalized  plans  to  relocate  the  Marketing &  Events 
Group’s New Jersey operations as a result of the facility no longer meeting the operational needs of the Company. Viad sold 
the facility and the land upon which it was situated for $12.7 million (net of selling costs) during the third quarter of 2013. 
Management realized a pre-tax gain on the sale of $4.8 million during the third quarter of 2013, which is included in the U.S. 
segment operating results and is partially offset by facility relocation costs during the fourth quarter of 2013. 

Revenues  for  the  Marketing &  Events  International  segment  were  $229.3  million  for  2013,  down  4.5  percent,  as 
compared to $240.1 million in 2012. Segment operating income was $9.1 million in 2013, as compared to $12.3 million in 
2012. As discussed above, period-to-period comparisons for this segment were affected by exchange rate variances, which 
had  an unfavorable  impact  on  revenues  of $4.3  million  and segment  operating  income  of $240,000, as  compared  to  2012. 
Excluding exchange rate variances, 2013 revenues decreased by $6.6 million, or 2.7 percent, and segment operating income 
decreased by $3.0 million, or 24.5 percent. These decreases were primarily driven by services provided for the 2012 London 
Summer Olympics and Paralympic Games, partially offset by positive show rotation revenues of approximately $6 million. 

Although the Marketing & Events Group has a diversified revenue base and long-term contracts for future shows, its 
revenues are affected by general economic  and industry-specific conditions. The prospects for individual shows tend to be 
driven  by  the  success  of  the  industry  related  to  those  shows.  In  general,  the  exhibition  and  event  industry  is  experiencing 
modest improvement. Marketing & Events U.S. base same-show revenues have increased on a full year basis for 2011, 2012 
and 2013. 

For the 2014 full year, management expects U.S. base same-show revenues to increase at a low-to mid-single digit rate 
and show rotation to have a net positive impact on full year revenue of approximately $55 million. Additionally, management 
anticipates that foreign currency exchange rate variances versus 2013 will not have a meaningful impact on the Marketing & 
Events  Group’s  2014  full  year  revenues  and  segment  operating  income.  Management  remains  focused  on  improving  the 
profitability  of  the  Marketing &  Events  U.S.  segment  through  continued  integration  and  consolidation  of  operations  to 
increase  capacity  utilization  and  reduce  costs.  Additional  restructuring  charges  may  be  incurred  as  further  cost  structure 
improvements are made. 

The  Marketing &  Events  Group  is  subject  to  multiple  collective-bargaining  agreements  that  affect  labor  costs,  about 
one-third of which expire each year. The Company entered into new showsite and warehouse agreements with the Chicago 
Teamsters  Local  727,  effective  January  1,  2014,  and  those  agreements  contain  provisions  that  allow  the  parties  to  re-open 
negotiation  of  the  agreements  on  pension-related  issues. The  Company  has  commenced  discussions  regarding  those  issues 
with all relevant parties and is working diligently to resolve those issues in a manner that will be reasonable and equitable to 
employees, customers, and shareholders. Although the Company’s labor relations are currently stable, disruptions pending the 
outcome of the Local 727 negotiations could occur, as could with any collective bargaining agreement negotiation, with the 
possibility of an adverse impact on the operating results of the Marketing & Events Group. 

Travel &  Recreation  Group.  Revenues  for  the  Travel &  Recreation  Group  segment  were  $127.9  million,  up  3.8 
percent, as compared to 2012 revenues of $123.2 million. Segment operating income was $25.8 million, up 7.7 percent from 
2012 segment operating income of $24.0 million. Segment operating margins were 20.2 percent in 2013, as compared to 19.5 
percent  in  2012.  As  discussed  above,  period-to-period  comparisons  for  this  segment  were  affected  by  exchange  rate 
variances,  which  had  an  unfavorable  impact  on  revenues  of  $2.8  million  and  segment  operating  income  of  $790,000,  as 
compared to 2012. Excluding exchange rate variances, 2013 revenues increased by $7.5 million, or 6.0 percent, and segment 
operating income increased by $2.6 million, or 11.0 percent. 

Results in 2013 were negatively impacted by extensive flooding that took place on June 20, 2013, in Alberta, Canada. 
Major pieces of infrastructure in the province were affected and many roads became impassable, which temporarily restricted 
access to Brewster’s hotel properties and attractions in the area. The provincial authorities were able to restore road access to 
Banff for both commercial and private vehicles by June 26, 2013, ahead of the Canada Day holiday weekend. Management 
started  seeing  more  normalized  occupancy  and  visitor  traffic  in  August.  Management  estimates  that  the  flooding  had  an 

22 

 
unfavorable impact on 2013 revenues of approximately $2 million. Brewster recovered well from the flooding that occurred 
in late June and delivered solid growth for the full year across nearly all of its lines of business. 

The following table provides Travel & Recreation Group revenues by line of business: 

(in thousands) 

Revenues: 

Hospitality 
Attractions 
Package tours 
Transportation 
Intra-segment eliminations & other 

Total 

2013 

2012 

Change 

$

$

54,828 $
38,956
18,950
17,247
(2,093)
127,888 $

51,969 $ 
38,141
18,805
16,858
(2,582)
123,191 $ 

2,859   
815   
145   
389   
489   
4,697   

5.5 %
2.1 %
0.8 %
2.3 %
(18.9 )%
3.8 %

The revenue growth from hospitality properties was primarily due to improved results at most of the lodges and hotels. 
Glacier Park  saw strong results,  particularly  at  the Grouse  Mountain Lodge, which  was  recently updated  and  refreshed.  In 
addition, the Banff International Hotel, which was acquired on March 7, 2012, benefited from a full first quarter contribution. 

Management uses the following key business metrics to evaluate the Travel & Recreation Group hospitality business: 
RevPAR, average daily rate (“ADR”) and occupancy. These metrics are commonly used in the hospitality industry to measure 
performance. 

RevPAR is calculated as total rooms revenue divided by the total number of room nights available for all comparable 
Travel  &  Recreation  Group  hospitality  properties  during  the  period.  Total  rooms  revenue  does  not  include  non-rooms 
revenue,  which  consists  of  ancillary  revenue  generated  by  hospitality  properties,  such  as  food  and  beverage  and  retail 
revenue. RevPAR measures the period-over-period change in rooms revenue for comparable hospitality properties. RevPAR 
is affected by average daily rate and occupancy, which have different implications on profitability. 

ADR is calculated as total rooms revenue divided by the total number of room nights sold for all comparable Travel & 
Recreation  Group  hospitality  properties  during  the  period.  ADR  is  used  to  assess  the  pricing  levels  that  the  hospitality 
properties  are  able  to  generate.  Increases  in  ADR  at  hospitality  properties  lead  to  increases  in  rooms  revenue  with  no 
substantial effect on variable costs, therefore having a greater impact on margins than increases in occupancy. 

Occupancy is calculated as the total number of room nights sold divided by the total number of room nights available 
for all comparable Travel & Recreation Group hospitality properties during the period. Occupancy measures the utilization of 
the available capacity at the hospitality properties. Increases in occupancy result in increases in rooms revenue and additional 
variable  operating  costs  (including  housekeeping  services,  utilities  and  room  amenity  costs),  as  well  as  lead  to  increased 
ancillary non-rooms revenue (including food and beverage and retail revenue). 

Management evaluates the performance of the Travel & Recreation Group attractions business utilizing the number of 
passengers and total attraction revenue per passenger. The number of passengers allows management to assess the volume of 
visitor  activity  at  each  attraction  during  the  period.  Total  attraction  revenue  per  passenger  is  calculated  as  total  attraction 
revenue  divided  by  the  total  number  of  passengers  at  all  Travel  &  Recreation  Group  attractions  during  the  period.  Total 
attraction revenue includes ticket sales and ancillary revenue generated by attractions, such as food and beverage and retail 
revenue.  Total  attraction  revenue  per  passenger  measures  the  total  spend  per  visitor  that  attraction  properties  are  able  to 
capture, which is important to the profitability of the attractions business. 

The  following  table  provides  Travel  &  Recreation  Group  same-store  key  performance  indicators.  The  same-store 
metrics below indicate the performance of all Travel & Recreation Group properties that were owned by Viad and operating 
at  full  capacity,  considering  seasonal  closures,  for  the  entirety  of  both  periods  presented.  For  Travel  &  Recreation  Group 
properties  located  in  Canada,  comparisons  to  the  prior  year  are  on  a  constant  U.S.  dollar  basis,  using  the  current  year 
quarterly average exchange rates for previous periods, to eliminate the positive or negative effects that result from translating. 
Management believes that this same-store constant currency basis provides better comparability between reporting periods. 
The  same-store  key  performance  indicators  for  hospitality  properties  presented  below  for  2013  exclude  the  rooms  at  the 
Banff International Hotel (acquired in March 2012) that do not have comparable results for 2012. 

23 

 
 
 
 
 
   
Hospitality: 

Room nights available 
RevPAR 
ADR 
Occupancy 

Attractions: 

Passengers 
Total attraction revenue per passenger 

2013 

2012 

Change 

211,746
120
164
73.1%

972,203
40

$
$

$

$
$

$

213,490 
111 
158 
70.0%  

960,305 
38 

(0.8 )%
8.1 %
3.8 %
3.1 %

1.2 %
5.3 %

Room nights available decreased in 2013 due to changes in seasonal opening dates of certain Glacier Park properties. 
Management schedules opening dates to optimize profitability based on anticipated travel patterns, and forecasted occupancy 
levels and operating expenses. The increase in RevPAR reflects improvement across most properties. The Grouse Mountain 
Lodge experienced particularly strong growth in both ADR and occupancy driven by the Company’s refresh initiatives. 

The number of passengers increased across all of the Travel & Recreation Group’s attractions, despite the flood impact. 

Revenue per passenger increase was mainly driven by increased ticket prices at the Banff Gondola attraction. 

During  2013,  approximately  64  percent  of  revenues  and  74  percent  of  segment  operating  income  generated  in  the 
Travel & Recreation Group segment were derived through its Canadian operations. These operations are largely affected by 
foreign customer visitation, and, accordingly, increases in the value of the Canadian dollar, as compared to other currencies, 
could  adversely  affect  customer  volumes,  revenues  and  segment  operating  income  for  the  Travel &  Recreation  Group. 
Additionally, the Travel & Recreation Group is affected by consumer discretionary spending on tourism activities. 

Management anticipates that foreign currency exchange rate variances versus 2013 will have an unfavorable impact on 
the Travel & Recreation Group’s 2014 full year revenues of approximately $3 million. Also, management anticipates the four 
acquisitions completed by Viad since the beginning of 2011 will generate approximately $27 million in revenues in 2014 with 
an  average  Adjusted  EBITDA  margin  (defined  as  Adjusted  EBITDA  divided  by  revenues)  of  more  than  30  percent.  By 
leveraging  economies  of  scale  and  scope  and  repositioning  the  acquired  assets  for  higher  returns,  management  expects  to 
grow this revenue base by three percent in 2014, with continued revenue growth and expanding Adjusted EBITDA margins in 
future years. 

Glacier Park operated the concession portion of its business under a concession contract with the U.S. National Park 
Service  (the  “Park  Service”)  for  Glacier  National  Park.  On  December  31,  2013,  the  concession  contract  expired.  Upon 
completion  of  the  contract  term,  the  Company  received  cash  payments  in  January  2014  totaling  $25  million  for  the 
Company’s “possessory interest,” which generally means the value of the structures acquired or constructed, fixtures installed 
and improvements made to the concession property at Glacier National Park during the term of the concession contract. The 
Company anticipates a cash payment of approximately $5 million for the personal property Glacier Park used at the facilities 
covered  by  the  concession  contract.  Glacier  Park  generated  approximately  47  percent  of  its  2013  revenues  through  its 
concession contract for services provided within Glacier National Park. 

Glacier Park continues to generate revenue from the five properties it owns: (1) St. Mary Lodge in St. Mary, Montana; 
(2) Glacier Park Lodge in East Glacier, Montana; (3) Grouse Mountain Lodge in Whitefish, Montana; (4) the Prince of Wales 
Hotel  in  Waterton  Lakes  National  Park, Alberta;  and  (5)  Motel  Lake  McDonald,  which  is  located  inside  Glacier  National 
Park.  Glacier  Park  also  continues  to  operate  the  food  and  beverage  services  with  respect  to  these  properties  and  the  retail 
shops located near Glacier National Park. The five properties Glacier Park currently owns contain more than one-half of the 
rooms that Glacier Park operated in 2013. 

Based on the above, management revised its outlook for future revenues and earnings from Glacier Park and performed 
an impairment evaluation of goodwill at the Glacier Park reporting unit. Based on this evaluation, the Company recorded a 
non-cash impairment charge of $4.5 million representing all of the goodwill at Glacier Park, of which $892,000 related to the 
noncontrolling interest. 

As  a  result  of  the  concession  contract  expiration,  partially  offset  by  continued  organic  growth  at  the  five  remaining 
properties, management anticipates a full year revenue decline at Glacier Park of approximately $19 million. The majority of 
the revenue impact will occur during the third quarter of 2014, with an approximate $3 million decline expected during the 

24 

 
 
 
 
 
   
 
 
 
 
 
   
 
 
  
second  quarter.  Management  anticipates  a  reduction  in  Glacier  Park’s  segment  operating  income  of  approximately  $3.5 
million to $4 million in 2014. Due to the seasonal nature of the concession operations, management anticipates Glacier Park’s 
third quarter operating income to be about $6 million lower than 2013, as this is when the concession properties run at full 
capacity. During the first, second and fourth quarters of 2014, Glacier Park is expected to have favorable operating results, 
primarily  as  a  result  of  reduced  overhead  expenses  and  lower  costs  related  to  the  opening  and  closing  of  the  seasonal 
properties. 

The following table summarizes Viad’s actual results in comparison to pro forma information for Viad assuming that 
Glacier Park did not operate the concession contract with the Park Service for Glacier National Park for the entirety of the 
periods presented: 

As Reported 

Pro Forma Results 

(in thousands) 
Revenue 
Depreciation and amortization 
Segment operating income 

2013

2012

$  972,792 $ 1,025,231 $

28,615
45,891

30,731
41,862

2011
942,364 $
29,126
25,376

2012 

2013
953,348   $  1,006,645 $
27,973  
41,911  

30,138
38,190

2011
927,770
28,581
23,089

Corporate Activities. Corporate activities expense of $6.8 million in 2013 decreased from $9.4 million in 2012. This 
decrease  was  primarily  due  to  lower  performance-based  compensation  expense  in  2013,  as  well  as  higher  costs  in  2012 
related  to  the  amendment  and  restatement  of  the  Company’s  shareholder  rights  plan  and  higher  legal  costs  related  to 
employee benefits associated with previously divested operations. These decreases were partially offset by 2013 costs related 
to the Company’s strategic review process. 

Corporate  activities  expense  in  2014  is  expected  to  approximate  $9.5  million.  The  expected  increase  over  2013  is 
primarily related to two reasons. First, the Company has exhausted the Viad common stock held in the leveraged Employee 
Stock Ownership Plan feature of the Company’s 401(k) defined contribution plan (see Note 12) which has been used to fund 
matching  contributions  to  the  Company’s  401(k)  plan. Without  the  benefit  of  these  low  cost  shares  on  which  to  provide  a 
matching contribution, beginning in 2014 Viad will fund 401(k) matching contributions from shares held in treasury which 
have  a  higher  cost  to  the  Company.  The  second  reason  for  the  increase  is  related  to  an  increase  in  performance-based 
compensation expense.  

Restructuring Charges. In 2013, Viad recorded net restructuring charges of $3.9 million, as compared to $4.9 million 
in 2012. The 2013 charges primarily related to reorganization activities in the Marketing & Events Group, comprised of the 
elimination of certain positions. In addition, restructuring charges related to the elimination of certain positions in the Travel 
& Recreation Group and at Viad Corporate were also recorded in 2013. 

Impairment Charges. As noted above, Viad recorded a non-cash goodwill impairment charge related to Glacier Park 
of $4.5 million in 2013. Of the total amount, $892,000 of the goodwill impairment charge was allocated to the noncontrolling 
interest at Glacier Park. In addition, in 2013, Viad recorded impairment charges of $952,000 related to the write-off of certain 
assets within the Marketing & Events Group. 

Income Taxes. The effective tax rate for 2013 was 29.5 percent, as compared to 77.8 percent for 2012. The high rate 
for  2012,  as  compared  to  the  statutory  rate,  was  due  to  the  charge  to  income  tax  expense  of  $13.4  million,  representing  a 
valuation allowance for certain deferred tax assets associated with foreign tax credit carryforwards. 

2012 vs. 2011: 

Revenues for 2012 increased 8.8 percent to $1.0 billion, as compared to $942.4 million in 2011. Viad’s income from 
continuing operations before income taxes was $26.8 million for 2012, as compared to $13.2 million in 2011. These increases 
were primarily due to same-show growth, new business wins, positive show rotation revenue of approximately $16 million 
from  non-annual  shows  that  took  place  during  2012  and  continued  focus  on  operating  efficiencies  at  Viad’s  Marketing & 
Events Group, as well as the first peak season contributions from Alaska Denali Travel and the Banff International Hotel, the 
newly  renovated  rooms  at  the  Many  Glacier  Hotel  and  organic  growth  at  the  Company’s Travel &  Recreation  Group.  Net 
restructuring charges in 2012 were $4.9 million, as compared to $3.8 million in 2011, both primarily related to reorganization 
activities  in  the  Marketing &  Events  Group,  comprised  of  facility  consolidations,  as  well  as  the  elimination  of  certain 
positions. 

25 

 
 
 
 
 
 
Net income attributable to Viad for 2012 was $5.9 million, or $0.29 per diluted share, as compared to $9.2 million, or 
$0.45  per  diluted  share,  in  2011.  These  results  include  a  charge  to  income  tax  expense  of  $13.4  million  representing  a 
valuation allowance established for certain deferred tax assets associated with foreign tax credit carryforwards. These results 
also include income from discontinued operations of $624,000, or $0.03 per diluted share, in 2012 primarily related to the 
sale  of  land  associated  with  previously  sold  operations  and  $451,000,  or  $0.02  per  diluted  share,  in  2011  relating  to 
obligations associated with previously sold operations. 

During 2012, foreign exchange rate variances resulted in decreases in revenues and segment operating income of $6.6 
million  and  $886,000,  respectively,  as  compared  to  2011.  Viad  conducts  its  foreign  operations  primarily  in  Canada,  the 
United Kingdom, Germany and to a lesser extent in certain other countries. 

The  following  table  summarizes  the  effects  of  foreign  exchange  rate  variances  on  revenues  and  segment  operating 

results from Viad’s significant international operations: 

Revenues

Segment Operating Results

Weighted-Average 
Exchange Rates 

2012 

2011

Effect of Rate 
Variance 
(in thousands) 

Weighted-Average 
Exchange Rates 

2012

2011 

Effect of Rate 
Variance 
(in thousands) 

Marketing & Events Group: 

Canada 
United Kingdom 
Germany 

Travel & Recreation Group: 

Canada 

$ 
$ 
$ 

$ 

1.00   $
1.59   $
1.29   $

1.00   $

1.01 $
1.61 $
1.40 $

(954) $
(1,938) $
(1,733) $

1.02 $

(1,952) $

1.04   $ 
1.60   $ 
1.27   $ 

1.00   $ 

1.00 $
1.61 $
1.43 $

19
(72)
(107)

1.03 $

(726)

Viad’s  results  were  impacted  by  the  weakening  of  the  Canadian  dollar,  British  pound  and  Euro  relative  to  the  U.S. 
dollar.  Future  changes  in  the  exchange  rates  may  impact  overall  expected  profitability  and  historical  period-to-period 
comparisons when operating results are translated into U.S. dollars. 

Marketing & Events Group. Revenues for the Marketing & Events U.S. segment were $676.8 million for 2012, up 
7.2 percent, as compared to $631.4 million in 2011. The increase was primarily due to base same-show revenue increases of 
6.5  percent  and  positive  show  rotation  of  approximately  $21  million.  Base  same-shows  represented  41.5  percent  of 
Marketing & Events U.S. segment revenues in 2012. The 2012 segment operating income was $5.6 million, as compared to a 
loss of $6.3 million in 2011. The improved operating results were primarily due to an increase in revenues with a continued 
focus on margin improvements, as well as ongoing efforts to drive operating efficiencies and control discretionary expenses. 

Revenues for the Marketing & Events International segment were $240.1 million for 2012, up 9.8 percent, as compared 
to $218.6 million in 2011. Segment operating income was $12.3 million in 2012, as compared to $11.4 million in 2011. As 
discussed  above,  period-to-period  comparisons  for  this  segment  were  affected  by  exchange  rate  variances,  which  had  an 
unfavorable impact on revenues of $4.6 million and segment operating income of $160,000, as compared to 2011. Excluding 
exchange rate variances, 2012 revenues increased by $26.1 million, or 11.9 percent, and operating income increased by $1.0 
million, or 9.0 percent. These increases were primarily driven by services provided for the 2012 London Summer Olympics 
and  Paralympic  Games,  as  well  as  increased  demand  and  new  show  wins,  partially  offset  by  net  negative  show  rotation 
revenues of approximately $5 million. 

Travel &  Recreation  Group.  Revenues  for  the  Travel &  Recreation  Group  segment  were  $123.2  million,  up  21.0 
percent, as compared to 2011 revenues of $101.8 million. Segment operating income was $24.0 million, up 18.6 percent from 
2011 segment operating income of $20.2 million. Segment operating margins were 19.5 percent in 2012, as compared to 19.8 
percent  in  2011.  As  discussed  above,  period-to-period  comparisons  for  this  segment  were  affected  by  exchange  rate 
variances,  which  had  an  unfavorable  impact  on  revenues  of  $2.0  million  and  segment  operating  income  of  $726,000,  as 
compared  to  2011.  Excluding  exchange  rate  variances,  2012  revenues  increased  by  $23.3  million,  or  22.9  percent,  and 
segment operating income increased by $4.5 million, or 22.2 percent. In addition to increased revenues, as discussed below, 
operating  results  also  reflect  higher  selling,  general  and  administrative  expenses,  including  costs  related  to  additional 
resources to support the Company’s growth strategy of “Refresh-Build-Buy.” 

26 

 
 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
   
 
The following table provides Travel & Recreation Group revenues by line of business: 

(in thousands) 
Revenues: 

Hospitality 
Attractions 
Package tours 
Transportation 
Intra-segment eliminations & other 

Total 

2012

2011

Change

$

$

51,969 $
38,141
18,805
16,858
(2,582)
123,191 $

38,003 $
34,243
17,409
14,782
(2,623)
101,814 $

13,966   
3,898   
1,396   
2,076   
41   
21,377   

36.7 %
11.4 %
8.0 %
14.0 %
(1.6 )%
21.0 %

Revenue growth from hospitality properties benefited from the initial peak season contributions from the Alaska Denali 
Travel  business  (acquired  in  September  2011)  and  the  Banff  International  Hotel  (acquired  in  March  2012),  with 
approximately $11.9 million of incremental revenues. St. Mary Lodge and Grouse Mountain Lodge, both in their second year 
as part of the Travel & Recreation Group in 2012 and renovated as part of the Company’s Refresh-Build-Buy strategy, also 
increased revenue over 2011. Additionally, rooms that were under renovation at the Many Glacier Hotel in 2011 provided a 
full revenue contribution in 2012. 

The following table provides Travel & Recreation Group same-store key performance indicators. The same-store key 
performance  indicators  for  hospitality  properties  for  2012  exclude  the  rooms  at  the  following  properties  that  do  not  have 
comparable  results  for  2011:  Banff  International  Hotel  (acquired  March  2012),  Denali  Cabins  (acquired  September  2011), 
Denali  Backcountry  Lodge  (acquired  September  2011),  St.  Mary  Lodge  (acquired  June  2011)  and  Many  Glacier  Hotel 
(rooms closed for renovation during 2011). 

Hospitality:(1) 

Room nights available 
RevPAR 
ADR 
Occupancy 

Attractions: 

Passengers 
Total attraction revenue per passenger 

2012 

2011 

Change 

169,011  
95  
146  
64.8 % 

  $ 
  $ 

169,034 
93 
142 
65.9%

960,305  
38  

  $ 

873,870 
37 

$
$

$

— %
2.2 %
2.8 %
(1.1 )%

9.9 %
2.7 %

(1) Grouse Mountain Lodge, acquired on January 5, 2011, is included in the same-store key performance indicators above. 

Room nights available saw a slight decrease in 2012 primarily due to the change in seasonal opening and closing dates 
of certain Glacier Park properties. RevPAR increased due to improved results, primarily driven by the Lake McDonald Lodge 
and Glacier View Inn. 

The number of passengers increased across all of the Travel & Recreation Group’s attractions. Revenue per passenger 

increased mainly driven by increased ticket prices at the Banff Gondola attraction. 

During  2012,  approximately  65  percent  of  revenues  and  77  percent  of  segment  operating  income  generated  in  the 
Travel & Recreation Group segment were derived through its Canadian operations. These operations are largely affected by 
foreign customer visitation, and, accordingly, increases in the value of the Canadian dollar, as compared to other currencies, 
could  adversely  affect  customer  volumes,  revenues  and  segment  operating  income  for  the  Travel &  Recreation  Group. 
Additionally, the Travel & Recreation Group is affected by consumer discretionary spending on tourism activities. 

Corporate Activities. Corporate activities expense of $9.4 million in 2012 increased from $7.7 million in 2011. This 
increase was primarily due to costs related to the amendment and restatement of the Company’s shareholder rights plan as 
well as increased performance-based compensation expense. 

Restructuring Charges. In 2012, Viad recorded net restructuring charges of $4.9 million, as compared to $3.8 million 
in 2011. These charges primarily related to reorganization activities in the Marketing & Events Group, comprised of facility 
consolidations as well as the elimination of certain positions. 

27 

 
 
 
 
 
   
 
 
 
 
   
 
 
 
   
 
 
Income Taxes. The effective tax rate for 2012 was 77.8 percent, as compared to 29.5 percent for 2011. The high rate 
for  2012,  as  compared  to  the  statutory  rate,  was  due  to  the  charge  to  income  tax  expense  of  $13.4  million  representing  a 
valuation allowance for certain deferred tax assets associated with foreign tax credit carryforwards. 

Liquidity and Capital Resources 

Cash  and  cash  equivalents  were  $45.8  million  as  of  December 31,  2013,  as  compared  to  $114.2  million  as  of 
December 31, 2012, with the decrease primarily due to the payment of a $50.8 million special cash dividend in November 
2013. During 2013, the Company generated net cash flows from operating activities of $6.1 million primarily driven by 
operating  results,  mostly  offset  by  changes  in  working  capital.  Management  believes  that  Viad’s  existing  sources  of 
liquidity will be sufficient to fund operations and capital commitments for at least the next 12 months. 

As of December 31, 2013, the Company had $41.5 million of its cash and cash equivalents held outside of the United 
States.  Of  the  total  amount,  $32.6  million  was  held  in  Canada,  $5.4  million  in  the  United  Kingdom,  $2.0  million  in 
Germany  and  $1.5  million  in  the  United Arab  Emirates.  There  were  certain  historical  earnings  related  to  its  Canadian 
operations which, if repatriated to the United States, would result in incremental income tax expense. The incremental tax 
liability as of December 31, 2013 that would result assuming all foreign cash balances were repatriated to the United States 
would be approximately $1.0 million. 

Cash Flows 

Operating Activities 

(in thousands) 
Net income 
Depreciation and amortization 
Other non-cash items 
Changes in assets and liabilities 

Net cash provided by operating activities 

2013 

2012 

2011 

$

$

21,686 $
28,615
14,209
(58,455)

6,055 $

6,583    $ 
30,731   
32,482   
(610 ) 
69,186    $ 

9,743

29,126
11,383
(15,516)
34,736

2013 - The two larger items in other non-cash items consisted of $5.2 million of share-based compensation expense 
and  $5.4  million  of  impairment  charges.  The  changes  in  assets  and  liabilities  primarily  consisted  of  a  $21.0  million 
decrease  in  customer  deposits,  a  $15.4  million  decrease  in  accounts  payable  and  a  $11.7  million  decrease  in  accrued 
compensation. 

2012  -  Non-cash  items  primarily  consisted  of  $11.3  million  of  deferred  income  taxes  related  to  the  valuation 
allowance  for  foreign  tax  credit  carryforwards  and  $7.2  million  of  share-based  compensation  expense.  The  changes  in 
assets  and  liabilities  primarily  consisted  of  a  $4.7  million  decrease  in  restructuring  liabilities  partially  offset  by  a  $4.3 
million increase in accounts payable.  

2011 - Non-cash items primarily consisted of $4.4 million of share-based compensation expense and $3.8 million of 
restructuring charges. The changes in assets and liabilities primarily consisted of an $18.1 million increase in receivables 
and  a  $3.9  million  decrease  in  restructuring  liabilities.  This  was  partially  offset  by  a  $5.0  million  increase  in  customer 
deposits and a $4.6 million increase in accrued compensation.  

Investing Activities 

(in thousands) 
Capital expenditures 
Acquisition of businesses, net of cash acquired 
Proceeds from sale of facility and related land 
Proceeds from the sale of land - discontinued operations 
Other 

Net cash used in investing activities 

2013 

2012 

2011 

(36,119) $
(647)
12,696
1,645
464
(21,961) $

(27,675 )  $ 
(23,546 ) 
—   
1,041   
706   
(49,474 )  $ 

(21,538)
(41,105)
—
—
440
(62,203)

$

$

2013 - Cash used in investing activities was driven by $36.1 million of capital expenditures primarily related to the 
construction of the Glacier Skywalk at the Travel & Recreation Group as well as equipment and computer hardware at the 

28 

 
 
 
 
 
Marketing & Events U.S. segment. Partially offsetting this was $14.3 million of proceeds from the sale of a facility and 
related land in the Marketing & Events Group and the sale of land from a discontinued operation.  

In 2013, the Travel & Recreation Group paid $12.7 million in capital expenditures relating to the Glacier Skywalk. 
Management projects that the Glacier Skywalk will generate approximately $4.5 million to $5 million in revenue and an 
operating income margin of more than 50 percent in 2014. 

In connection with the expiration of the Company’s concession contract at Glacier National Park, Viad received cash 
payments  in  January  2014  totaling  $25  million  for  its  “possessory  interest,”  which  generally  means  the  value  of  the 
structures acquired or constructed, fixtures installed and improvements made to the concession property during the term of 
the concession contract. The Company anticipates a cash payment of approximately $5 million for the personal property 
Glacier Park used at the facilities covered by the concession contract. 

2012 - Cash used in investing activities primarily consisted of $27.7 million used for capital expenditures related to 
the  purchase  of  rental  inventory,  equipment  and  computer  hardware  and  leasehold  improvements  at  the  Marketing & 
Events U.S. segment as well as Glacier Skywalk construction costs and building and other improvements at the Travel & 
Recreation Group, and $23.5 million used for the acquisition of the Banff International Hotel and related assets, net of cash 
acquired.  

During  2012,  the  Company  began  construction  on  the  Glacier  Skywalk,  a  1,312-foot  guided  interpretive  walkway 
with  a  98-foot  glass-floored  observation  area  overlooking  the  Sunwapta  Valley  in  close  proximity  to  the  Company’s 
Columbia  Icefield  attraction  in  Jasper  National  Park, Alberta,  Canada.  In  2012,  the Travel &  Recreation Group  incurred 
$8.9 million in capital expenditures relating to the Glacier Skywalk, with an accrued capital expenditure amount of $2.6 
million as of December 31, 2012. 

2011  -  Cash  used  in  investing  activities  primarily  consisted  of  $41.1  million  used  for  the  acquisitions  of  Grouse 
Mountain  Lodge,  St.  Mary  Lodge,  and  Denali  Backcountry  Lodge  and  Denali  Cabins,  net  of  cash  acquired  and  $21.5 
million  used  for  capital  expenditures  related  to  the  purchase  of  rental  inventory,  equipment  and  computer  hardware 
primarily at the Marketing & Events U.S. segment as well as building and other improvements at the Travel & Recreation 
Group.  

Financing Activities 

(in thousands) 

Payments on debt and capital lease obligations 
Proceeds from borrowings 
Dividends paid on common stock 
Common stock purchased for treasury 
Debt issuance costs 
Other 

Net cash used in financing activities 

2013 

2012 

2011 

$

$

(11,362) $
20,000
(58,914)
(1,328)
—
1,199
(50,405) $

(2,685 )  $ 
—   
(4,454 ) 
(1,656 ) 
—   
541   
(8,254 )  $ 

(7,375)

—
(3,241)
(5,230)
(1,001)
350
(16,497)

2013  -  Cash  used  in  financing  activities  primarily  consisted  of  $58.9  million  used  for  payments  of  dividends  on 
common stock, partially offset by a net debt borrowing of $8.6 million. On January 24, 2014 and October 25, 2013, Viad 
announced  that  its  Board  of  Directors  declared  special  cash  dividends  of  $1.50  and  $2.50  per  share,  respectively,  to 
shareholders of record at the close of business on February 7, 2014 and November 7, 2013, respectively. 

2012  -  Cash  used  in  financing  activities  primarily  consisted  of  $4.5  million  used  for  payments  of  dividends  on 
common stock and $2.7 million used for payments on debt and capital lease obligations. In August 2012, Viad’s Board of 
Directors approved a 150 percent increase in the quarterly dividend from $0.04 per share to $0.10 per share. 

2011 - Cash used in financing activities primarily consisted of $7.4 million used for payments on debt and capital 
lease  obligations,  $5.2  million  used  to  purchase  common  stock  for  treasury  and  $3.2  million  used  for  payments  of 
dividends on common stock. 

29 

 
 
 
Debt 

Viad’s total debt as of December 31, 2013 and 2012 was $11.7 million and $2.2 million, respectively. The debt-to-
capital ratio was 0.032 to 1 and 0.006 to 1 as of December 31, 2013 and 2012, respectively. Capital is defined as total debt 
and capital lease obligations plus total stockholders’ equity. 

In  May 2011,  Viad  entered  into  an  amended  and  restated  revolving  credit  agreement  (the  “Credit  Facility”).  The 
Credit Facility provides for a $130 million revolving line of credit, which may be increased up to an additional $50 million 
under certain circumstances. The term of the Credit Facility is five years (expiring on May 18, 2016) and borrowings are to 
be  used  for  general  corporate  purposes  (including  permitted  acquisitions)  and  to  support  up  to  $50  million  of  letters  of 
credit. The  lenders have  a first  perfected  security  interest in  all  of  the personal property  of Viad  and GES,  including  65 
percent of  the capital  stock of  top-tier  foreign  subsidiaries. As of  December 31,  2013, Viad’s  total  debt  of $11.7  million 
consisted of $10.0 million of revolver borrowing on the Credit Facility and $1.7 million of capital lease obligations. As of 
December 31, 2013, Viad had $118.7 million of capacity remaining under its Credit Facility reflecting outstanding letters 
of credit of $1.3 million and the outstanding balance under the Credit Facility of $10.0 million. 

Borrowings  under  the  Credit  Facility  (of  which  GES  is  a  guarantor)  are  indexed  to  the  prime  rate  or  the  London 
Interbank Offered Rate, plus appropriate spreads tied to Viad’s leverage ratio. Commitment fees and letters of credit fees 
are  also  tied  to  Viad’s  leverage  ratio.  The  fees  on  the  unused  portion  of  the  Credit  Facility  are  currently  0.35  percent 
annually. 

The Credit Facility contains various affirmative and negative covenants that are customary for facilities of this type, 
including  a  fixed-charge  coverage  ratio,  leverage  ratio  and  dividend  and  share  repurchase  limits.  Significant  other 
covenants include limitations on: investments, additional indebtedness, sales/leases of assets, acquisitions, consolidations 
or mergers and liens on property. As of December 31, 2013, Viad was in compliance with all covenants. 

In December 2012, the Credit Facility was amended to remove the limitation on share repurchases of $10 million in 
the  aggregate  per  calendar  year  pursuant  to  certain  conditions.  The  amendment  allows  share  repurchases  unless  the 
Company’s leverage ratio, as defined in the Credit Facility, is greater than 1.50 to 1.00 or a default or an unmatured default, 
as  defined  in  the  Credit  Facility,  exists. The  amendment  also  allows dividends  to be declared  and  paid  in  excess of $10 
million  in  the  aggregate  per  calendar  year,  as  well  as  distributions  on  its  capital  stock,  as  defined  in  the  Credit  Facility, 
unless  the  Company’s  leverage  ratio,  as  defined  in  the  Credit  Facility,  is  greater  than  1.50  to  1.00  or  a  default  or  an 
unmatured default, as defined in the Credit Facility, exists. 

Effective November 14, 2013, the Credit Facility was amended to remove the liquidity covenant that required Viad to 
maintain at all times not less than $50 million of unrestricted cash and cash equivalent investments, as that term is defined 
in  the  Credit  Facility. With  the  amendment,  the  Credit  Facility  no  longer  requires  any  minimum  amount  of  unrestricted 
cash and cash equivalent investments. 

Guarantees 

As of December 31, 2013, Viad had certain obligations under guarantees to third parties on behalf of its subsidiaries. 
These  guarantees  are  not  subject  to  liability  recognition  in  the  consolidated  financial  statements  and  relate  to  leased 
facilities  entered  into  by  the  Company’s  subsidiary  operations.  The  Company  would  generally  be  required  to  make 
payments to the respective third parties under these guarantees in the event that the related subsidiary could not meet its 
own payment obligations. The maximum potential amount of future payments that Viad would be required to make under 
all guarantees existing as of December 31, 2013 would be $13.7 million. These guarantees relate to leased facilities and 
expire through October 2017. There are no recourse provisions that would enable Viad to recover from third parties any 
payments  made  under  the  guarantees.  Furthermore,  there  are  no  collateral  or  similar  arrangements  whereby  Viad  could 
recover payments.  

Share Repurchases 

Viad has announced the authorization of its Board of Directors to repurchase shares of the Company’s common stock 
on the open market from time to time at prevailing market prices. No shares were repurchased on the open market during 
2013.  During  2012,  Viad  repurchased  23,183  shares  for  $526,000. As  of  December 31,  2013,  1,030,438  shares  remain 
available for repurchase. Additionally, during 2013 and 2012, the Company repurchased 50,156 shares for $1.3 million and 
56,885 shares for $1.1 million, respectively, related to tax withholding requirements on share-based awards. 

30 

 
Contractual Obligations 

The following table presents Viad’s contractual obligations as of December 31, 2013: 

Payments due by period 

Less than
1 year 

1-3 years 

3-5 years 

More than 
5 years 

Total 

$

(in thousands) 
Operating leases 
Pension and postretirement benefits(1) 
Purchase obligations(2) 
Capital lease obligations 
Estimated interest payments 

65,722
38,095
31,644
1,813
145
137,419
(1) Estimated contributions related to multi-employer benefit plans are excluded from the table above. See Note 16 of Notes 

8,137   $
19,317  
22  
—  
—  
27,476   $

19,808 $
3,645
18,828
984
76
43,341 $

23,810 $
7,507
10,227
795
67
42,406 $

13,967   $ 
7,626  
2,567  
34  
2  

Total contractual cash obligations(3) 

24,196   $ 

$

to Consolidated Financial Statements for disclosures regarding those obligations. 

(2) Purchase obligations primarily represent payments due under various licensing agreements and commitments related to 
consulting and other contracted services that are enforceable and legally binding and that specify all significant terms, 
including open purchase orders. 

(3) Aggregate  self-insurance  liabilities  of  $29.9  million  are  excluded  from  the  table  above  as  the  timing  and  amounts  of 

future cash outflows are uncertain. See Note 8 of Notes to Consolidated Financial Statements. 

Viad and certain of its subsidiaries are plaintiffs or defendants to various actions, proceedings and pending claims, 
some  of  which  involve,  or  may  involve,  compensatory,  punitive  or  other  damages.  Litigation  is  subject  to  many 
uncertainties  and  it  is  possible  that  some  of  the  legal  actions,  proceedings  or  claims  could  be  decided  against  Viad. 
Although the amount of liability as of December 31, 2013 with respect to these matters is not ascertainable, Viad believes 
that any resulting liability, after taking into consideration amounts already provided for and insurance coverage, will not 
have a material effect on Viad’s business, financial position or results of operations. 

Viad is subject to various U.S. federal, state and foreign laws and regulations governing the prevention of pollution 
and the protection of the environment in the jurisdictions in which Viad has or had operations. If the Company has failed to 
comply  with  these  environmental  laws  and  regulations,  civil  and  criminal  penalties  could  be  imposed  and  Viad  could 
become subject to regulatory enforcement actions in the form of injunctions and cease and desist orders. As is the case with 
many  companies,  Viad  also  faces  exposure  to  actual  or  potential  claims  and  lawsuits  involving  environmental  matters 
relating  to  its  past  operations. Although  it  is  a  party  to  certain  environmental  disputes,  Viad  believes  that  any  resulting 
liabilities, after taking into consideration amounts already provided for and insurance coverage, will not have a material 
effect  on  the  Company’s  financial  position,  results  of  operations  or  liquidity.  As  of  December 31,  2013,  there  was  a 
remaining environmental remediation liability of $5.0 million related to previously sold operations of which $353,000 is 
included in the consolidated balance sheets under the caption “Other current liabilities” and $4.7 million under the caption 
“Other deferred items and liabilities.” 

Viad’s businesses contribute to various multi-employer pension plans based on obligations arising under collective-
bargaining  agreements  covering  its  union-represented  employees.  Viad’s  contributions  to  these  plans  in  2013,  2012  and 
2011  totaled  $20.3  million,  $20.7  million  and  $19.6  million,  respectively.  Based  upon  the  information  available  to Viad 
from plan administrators, management believes that several of these multi-employer plans are underfunded. The Pension 
Protection  Act  of  2006  requires  pension  plans  underfunded  at  certain  levels  to  reduce,  over  defined  time  periods,  the 
underfunded status. In addition, under current laws, the termination of a plan, or a voluntary withdrawal from a plan by 
Viad, or a shrinking contribution base to a plan as a result of the insolvency or withdrawal of other contributing employers 
to such plan, would require Viad to make payments to such plan for its proportionate share of the plan’s unfunded vested 
liabilities. As of December 31, 2013, the amount of additional funding, if any, that Viad would be required to make related 
to multi-employer pension plans is not ascertainable. 

Off-Balance Sheet Arrangements: 

Viad does not have any “off-balance sheet” arrangements with unconsolidated special-purpose or other entities that 
would materially affect the Company’s financial position, results of operations, liquidity or capital resources. Furthermore, 
Viad  does  not  have  any  relationships  with  special-purpose  or  other  entities  that  provide  off-balance  sheet  financing; 
liquidity, market risk or credit risk support; or engage in leasing or other services that may expose the Company to liability 

31 

 
 
 
 
 
or risks of loss that are not reflected in Viad’s consolidated financial statements and related notes. See Notes 9, 18 and 19 
of Notes to Consolidated Financial Statements. 

Critical Accounting Policies and Estimates: 

The preparation of financial statements in conformity with GAAP requires estimates and assumptions that affect the 
reported amounts of assets and liabilities, revenues and expenses, and related disclosures of contingent assets and liabilities 
in the consolidated financial statements. The SEC has defined a company’s most critical accounting policies as those that 
are most important to the portrayal of a company’s financial position and results of operations, and that require a company 
to  make  its  most  difficult  and  subjective  judgments,  often  as  a  result  of  the  need  to  make  estimates  of  matters  that  are 
inherently  uncertain.  Based  on  these  criteria,  Viad  has  identified  and  discussed  with  its  audit  committee  the  following 
critical  accounting  policies  and  estimates  pertaining  to  Viad,  and  the  methodology  and  disclosures  related  to  those 
estimates: 

Goodwill — Goodwill is not amortized, but tested for impairment at the reporting unit level on an annual basis on 
October 31 of each year. Goodwill is also tested for impairment between annual tests if an event occurs or circumstances 
change  that  would  more-likely-than-not  reduce  the  fair  value  of  a  reporting  unit  below  its  carrying  amount.  Viad’s 
reporting  units  are  defined,  and  goodwill  is tested,  at  either  an  operating  segment level  or  at  the  component  level  of  an 
operating segment, depending on various factors including: the internal reporting structure of the operating segment, the 
level of integration among components, the sharing of assets and other resources among components and the benefits and 
likely recoverability of goodwill by the component’s operations. 

For  impairment  testing  purposes,  the  goodwill  related  to  the  Marketing &  Events  U.S.  segment  is  assigned  to  and 
tested at the operating segment level, which represents all domestic operations of GES. Furthermore, the goodwill related 
to the Marketing & Events International segment is assigned to and tested based on the segment’s geographical operations. 
For  the  Marketing &  Events  International  segment  the  reporting  units  are  GES  United  Kingdom  and  GES  Canada. 
Brewster, Glacier Park and Alaska Denali Travel are considered reporting units for goodwill impairment testing purposes. 

As  of  December 31,  2013,  Viad  had  total  goodwill  of  $129.5  million  consisting  of  $85.3  million  related  to  the 
Marketing & Events Group and $44.2 million related to the Travel & Recreation Group. The following table summarizes 
goodwill balances by reporting unit and segment as of December 31: 

(in thousands) 
Marketing & Events Group: 
Marketing & Events U.S. 

Marketing & Events International: 

GES United Kingdom 
GES Canada 

Total Marketing & Events Group 
Travel & Recreation Group: 

Brewster 
Alaska Denali Travel 
Glacier Park 

Total Travel & Recreation Group 
Total Goodwill 

2013 

2012 

$

62,686    $

62,686

14,049   
8,562   
85,297   

41,062   
3,184   
—   
44,246   
129,543    $

13,894
9,160
85,740

44,435
3,184
4,461
52,080
137,820

$

Viad uses a discounted expected future cash flow methodology (income approach) in order to estimate the fair value 
of its reporting units for purposes of goodwill impairment testing. The estimates and assumptions regarding expected future 
cash flows, discount rates and terminal values require considerable judgment and are based on market conditions, financial 
forecasts, industry trends and historical experience. 

The most critical assumptions and estimates in determining the estimated fair value of its reporting units relate to the 
amounts and timing of expected future cash flows for each reporting unit and the reporting unit cost of capital (discount 
rate)  applied  to  those  cash  flows.  Furthermore,  the  assumed  reporting  unit  cost  of  capital  rates  (discount  rates)  are 
estimated  using  a  build-up  method  based  on  the  perceived  risk  associated  with  the  cash  flows  pertaining  to  the  specific 
reporting unit. In order to assess the reasonableness of its fair value estimates, the Company performs a reconciliation of 
the aggregate fair values of its reporting units to Viad’s market capitalization. 

32 

 
 
 
 
   
 
   
 
   
As  noted  above,  the  estimates  and  assumptions  regarding  expected  future  cash  flows,  discount  rates  and  terminal 
values require considerable judgment and are based on market conditions, financial forecasts, industry trends and historical 
experience.  These  estimates,  however,  have  inherent  uncertainties  and  different  assumptions  could  lead  to  materially 
different  results. As of December 31,  2013, Viad had  aggregate goodwill  of $129.5  million  recorded in  the  consolidated 
balance sheets. Furthermore, as a result of the Company’s most recent impairment analysis performed in October 2013, the 
excess of the estimated fair value over the carrying value (expressed as a percentage of the carrying amounts) under step 
one of the impairment test was 139 percent, 58 percent and 59 percent for each of the Marketing & Events Group reporting 
units  in  the  United  States,  the  United  Kingdom  and  Canada,  respectively.  For  the  Brewster  and  Alaska  Denali  Travel 
reporting units, the excess of the estimated fair value over the carrying value was 54 percent and 15 percent, respectively, 
as of the most recent impairment test. Significant reductions in the Company’s expected future revenues, operating income 
or  cash  flow  forecasts  and  projections,  or  an  increase  in  reporting unit  cost  of  capital,  could  trigger  additional  goodwill 
impairment testing, which may result in impairment charges. See “Results of Operations” above and Note 7 of Notes to 
Consolidated  Financial  Statements  for  a  discussion  of  the  goodwill  impairment  loss  recorded  during  2013  related  to 
Glacier Park. 

Income taxes — Viad is required to estimate and record provisions for income taxes in each of the jurisdictions in 
which the Company operates. Accordingly, the Company must estimate its actual current income tax liability, and assess 
temporary  differences  arising  from  the  treatment  of  items  for  tax purposes,  as  compared  to  the  treatment  for  accounting 
purposes. These differences result in deferred tax assets and liabilities which are included in Viad’s consolidated balance 
sheets. The Company must assess the likelihood that deferred tax assets will be recovered from future taxable income and 
to the extent that recovery is not likely, a valuation allowance must be established. The Company uses significant judgment 
in  forming  a  conclusion  regarding  the  recoverability  of  its  deferred  tax  assets  and  evaluates  the  available  positive  and 
negative evidence to determine whether it is more-likely-than-not that its deferred tax assets will be realized in the future. 
As of December 31, 2013 and 2012, Viad had gross deferred tax assets of $77.0 million and $82.2 million, respectively. 
These  deferred  tax  assets  reflect  the  expected  future  tax  benefits  to  be  realized  upon  reversal  of  deductible  temporary 
differences, and the utilization of net operating loss and tax credit carryforwards. 

The  Company  considered  all  available  positive  and  negative  evidence  regarding  the  future  recoverability  of  its 
deferred tax assets, including the Company’s recent operating history, taxpaying history and future reversals of deferred tax 
liabilities. The Company also evaluated its ability to utilize its foreign tax credits, given its recent utilization history. These 
tax credits are subject to a 10-year carryforward period and begin to expire in 2019. Based on the Company’s assessment, it 
was determined during the fourth quarter of 2012 that the weight of the evidence indicated that certain deferred tax assets 
associated  with  foreign  tax  credit  carryforwards  no  longer  met  the  more-likely-than-not  test  regarding  the  realization  of 
those assets. As a result, the Company recorded a valuation allowance of $13.4 million related to all of its foreign tax credit 
carryforwards. During 2013, the Company generated additional foreign tax credit carryforwards of $1.9 million for which 
an  additional  valuation  allowance  was  recorded.  However,  the  Company  also  determined,  due  to  the  taxable  income 
associated with the Glacier Park possessory interest the Company received in the first quarter of 2014, it was more-likely-
than-not that a portion of its previously existing foreign tax credit carryforwards would be utilized. Therefore, during the 
fourth  quarter  of  2013,  the  Company  reversed  $4.1  million  of  its  valuation  allowance  related  to  those  tax  credits. 
Accordingly, the Company recorded a net decrease to income tax expense of $2.2 million and a decrease of $300,000 to 
deferred tax assets for a total decrease to income tax expense of $2.5 million related to changes in the valuation allowance 
associated with its foreign tax credit carryforwards. As of December 31, 2013 and 2012, Viad had federal, state and foreign 
net operating loss carryforwards of $96.0 million and $82.0 million, respectively, for which the Company had deferred tax 
assets  of  $4.8  million  and  $1.8  million,  respectively.  The  state  and  foreign  net  operating  loss  carryforwards  expire  on 
various dates from 2014 through 2033. During 2013, the Company increased its valuation allowance related to state and 
foreign net operating loss carryforwards by $329,000. As of December 31, 2013 and 2012, Viad had a valuation allowance 
of $1.5 million and $1.2 million, respectively, related to those state and foreign deferred tax assets. With respect to all other 
deferred tax assets, management believes that recovery from future taxable income is more-likely-than-not. 

As noted above, Viad uses considerable judgment in forming a conclusion regarding the recoverability of its deferred 
tax assets. As a result, there are inherent uncertainties regarding the ultimate realization of these assets, which is primarily 
dependent  on  Viad’s  ability  to  generate  sufficient  taxable  income  in  future  periods.  In  future  periods,  it  is  reasonably 
possible that the relative weight of positive and negative evidence regarding the recoverability of Viad’s deferred tax assets 
may change, which could result in a material increase or decrease in the Company’s valuation allowance. If such a change 
in the valuation allowance were to occur, it would result in a material increase or decrease to income tax expense in the 
period the assessment was made. 

33 

 
Insurance liabilities — Viad is self-insured up to certain limits for workers’ compensation, automobile, product and 
general  liability  and  property  loss  claims.  The  aggregate  amount  of  insurance  liabilities  (up  to  the  Company’s  retention 
limit)  related  to  Viad’s  continuing  operations  was  $20.0  million  as  of  December 31,  2013.  Of  this  total,  $12.5  million 
related to workers’ compensation liabilities and the remaining $7.5 million related to general/auto liability claims. Viad has 
also  retained  and  provided  for  certain  insurance  liabilities  in  conjunction  with  previously  sold  businesses  totaling  $5.0 
million  as of December 31, 2013,  primarily  related  to workers’  compensation  liabilities.  Provisions for  losses  for claims 
incurred, including estimated claims incurred but not yet reported, are made based on Viad’s historical experience, claims 
frequency and other factors. A change in the assumptions used could result in an adjustment to recorded liabilities. Viad has 
purchased insurance for amounts in excess of the self-insured levels, which generally range from $200,000 to $500,000 on 
a per claim basis. Viad does not maintain a self-insured retention pool fund as claims are paid from current cash resources 
at the time of settlement. Viad’s net cash payments in connection with these insurance liabilities were $6.6 million, $5.6 
million and $7.6 million in 2013, 2012 and 2011, respectively.  

In  addition,  as  of December 31,  2013, Viad  has  recorded insurance  liabilities  of  $5.0 million  related  to  continuing 
operations in excess of the self-insured levels for which Viad remains the primary obligor. Of this total, $1.7 million related 
to workers’ compensation liabilities and the remaining $3.3 million related to general liability claims. The Company has 
presented these amounts as other deferred items and liabilities with a corresponding receivable in other investments and 
assets. 

Pension  and  postretirement  benefits  —  Viad’s  pension  plans  use  traditional  defined  benefit  formulas  based  on 
years of service and final average compensation. Funding policies provide that payments to defined benefit pension trusts 
shall  be  at  least  equal  to  the  minimum  funding  required  by  applicable  regulations.  The  Company  presently  anticipates 
contributing $1.4 million to its funded pension plans and $942,000 to its unfunded pension plans in 2014. 

Viad and certain of its subsidiaries have defined benefit postretirement plans that provide medical and life insurance 
for certain eligible employees, retirees and dependents. The related postretirement benefit liabilities are recognized over the 
period that services are provided by employees. In addition, Viad retained the obligations for these benefits for retirees of 
certain sold businesses. While the plans have no funding requirements, Viad expects to contribute $950,000 to the plans in 
2014. 

The  assumed  health  care  cost  trend  rate  used  in  measuring  the  December 31,  2013  accumulated  postretirement 
benefit obligation was 8.0 percent, declining one-half percent each year to the ultimate rate of 5.0 percent by the year 2019 
and remaining at that level thereafter. The assumed health care cost trend rate used in measuring the December 31, 2012 
accumulated postretirement benefit obligation was 8.5 percent, declining one-half percent each year to the ultimate rate of 
5.0 percent by the year 2019 and remaining at that level thereafter. 

A  one-percentage-point  increase  in  the  assumed  health  care  cost  trend  rate  for  each  year  would  increase  the 
accumulated  postretirement  benefit  obligation  as  of  December 31,  2013  by  approximately  $1.5  million  and  the  total  of 
service and interest cost components by approximately $113,000. A one-percentage-point decrease in the assumed health 
care  cost  trend  rate  for  each  year  would  decrease  the  accumulated  postretirement  benefit  obligation  as  of  December 31, 
2013 by approximately $1.3 million and the total of service and interest cost components by approximately $90,000. 

The  weighted-average  assumptions  used  to  determine  the  pension  and  postretirement  benefit  obligations  as  of 

December 31 were as follows: 

Domestic Plans

Funded Plans 

Unfunded Plans 

Postretirement 
Benefit Plans 

Foreign Plans 

Discount rate 

2012

2013
4.89% 4.11% 4.60% 3.80% 4.65%   3.85%  4.67% 4.06%

2012 

2013 

2013

2012

2013

2012

34 

 
 
 
   
 
 
 
 
 
 
 
 
 
 
The weighted-average assumptions used to determine net periodic benefit cost were as follows: 

Domestic Plans 

Funded Plans 

Unfunded Plans 

Postretirement 
Benefit Plans 

Foreign Plans 

Discount rate 
Expected return on plan assets 

2012 

2013 

2013 
4.09% 4.93% 3.80% 4.75% 3.85%   4.70%  4.03% 4.65%
N/A 0.00%   4.65%  5.44% 5.45%
3.90% 4.20%

N/A

2012 

2012 

2013 

2012 

2013 

The  discount  rates  used  in  determining  future  pension  and  postretirement  benefit  obligations  are  based  on  rates 
determined  by  actuarial  analysis  and  management  review,  and  reflect  the  estimated  rates  of  return  on  a  high-quality, 
hypothetical bond portfolio whose cash flows match the timing and amounts of expected benefit payments. See Note 16 of 
Notes to Consolidated Financial Statements. 

Share-based compensation — Viad grants share-based compensation awards to officers, directors and certain key 
employees pursuant to the 2007 Viad Corp Omnibus Incentive Plan which has a 10-year life and provides for the following 
types  of  awards:  (a) incentive  and  non-qualified  stock  options;  (b) restricted  stock  and  restricted  stock  units; 
(c) performance  units  or  performance  shares;  (d) stock  appreciation  rights;  (e) cash-based  awards  and  (f) certain  other 
stock-based awards. 

Share-based compensation expense recognized in the consolidated financial statements in 2013, 2012 and 2011 was 
$5.2 million, $7.2 million and $4.4 million, respectively. Furthermore, the total tax benefits related to such costs were $1.9 
million,  $2.6  million  and  $1.6  million  in  2013,  2012  and  2011,  respectively.  No  share-based  compensation  costs  were 
capitalized during 2013, 2012 or 2011.  

The fair value of restricted stock and performance-based restricted stock awards are based on Viad’s stock price on 
the date of grant. Liability-based awards are recorded at estimated fair value, based on the number of units expected to vest 
and the level of achievement of predefined performance goals (where applicable) and are remeasured on each balance sheet 
date  based  on  Viad’s  stock  price  until  the  time  of  settlement.  Viad  uses  the  Black-Scholes  option  pricing  model  for 
purposes  of  determining  the  fair  value  of  each  stock  option  grant  for  which  key  assumptions  are  necessary.  These 
assumptions  include  Viad’s  expected  stock  price  volatility,  the  expected  period  of  time  the  stock  option  will  remain 
outstanding, the expected dividend yield on Viad’s common stock and the risk-free interest rate. While the Company has 
not  granted  stock  options  since  2010,  changes  in  the  assumptions  could  result  in  different  estimates  of  the  fair  value  of 
stock  option  grants,  and  consequently  impact  Viad’s  future  results  of  operations.  See  Note  2  of  Notes  to  Consolidated 
Financial Statements. 

Impact of Recent Accounting Pronouncements: 

For  a  description  of  recently  issued  accounting  pronouncements,  including  the  expected  dates  of  adoption  and 
estimated  effects,  if  any,  on  Viad’s  consolidated  financial  statements,  see  Note  1  of  Notes  to  Consolidated  Financial 
Statements. 

Forward-Looking Statements: 

As  provided  by  the  safe  harbor  provision  under  the  Private  Securities  Litigation  Reform Act  of  1995, Viad  cautions 
readers  that,  in  addition  to  historical  information  contained  herein,  this  Annual  Report  includes  certain  information, 
assumptions  and  discussions  that  may  constitute  forward-looking  statements.  These  forward-looking  statements  are  not 
historical  facts,  but  reflect  current  estimates,  projections,  expectations,  or  trends  concerning  future  growth,  operating  cash 
flows, availability of short-term borrowings, consumer demand, new or renewal business, investment policies, productivity 
improvements,  ongoing  cost  reduction  efforts,  efficiency,  competitiveness,  legal  expenses,  tax  rates  and  other  tax  matters, 
foreign  exchange  rates  and  the  realization  of  restructuring  cost  savings. Actual  results  could  differ  materially  from  those 
discussed in the forward-looking statements. Viad’s businesses can be affected by a host of risks and uncertainties. Among 
other things, natural disasters, gains and losses of customers, consumer demand patterns, labor relations, purchasing decisions 
related to customer demand for exhibition and event services, existing and new competition, industry alliances, consolidation 
and growth patterns within the industries in which Viad competes, acquisitions, capital allocations, adverse developments in 
liabilities associated with discontinued operations and any deterioration in the economy and other risks discussed in Item 1A., 
“Risk  Factors,”  included  in  this  Annual  Report,  may  individually  or  in  combination  impact  future  results.  In  addition  to 
factors  mentioned  elsewhere,  economic,  competitive,  governmental,  technological,  capital  marketplace  and  other  factors, 

35 

 
 
 
   
 
 
 
 
 
including  terrorist  activities  or war,  a  pandemic  health  crisis  and  international  conditions,  could  affect  the  forward-looking 
statements in this Annual Report. 

Item 7A. Quantitative and Qualitative Disclosures About Market Risk. 

Viad’s  market  risk  exposures  relate  to  fluctuations  in  foreign  exchange  rates,  interest  rates  and  certain  commodity 
prices.  Foreign  exchange  risk  is  the  risk  that  fluctuating  exchange  rates  will  adversely  affect Viad’s  financial  condition  or 
results  of  operations.  Interest  rate  risk  is  the  risk  that  changing  interest  rates  will  adversely  affect  the  earnings  of  Viad. 
Commodity risk is the risk that changing prices will adversely affect results of operations. 

Viad  conducts  its  foreign  operations  primarily  in  Canada,  the  United  Kingdom,  Germany  and  to  a  lesser  extent  in 
certain  other  countries.  The  functional  currency  of  Viad’s  foreign  subsidiaries  is  their  local  currency.  Accordingly,  for 
purposes of consolidation, Viad translates the assets and liabilities of its foreign subsidiaries into U.S. dollars at the foreign 
exchange rates in effect at the balance sheet date. The unrealized gains or losses resulting from the translation of these foreign 
denominated  assets  and  liabilities  are  included  as  a  component  of  accumulated  other  comprehensive  income  in  Viad’s 
consolidated  balance  sheets. As  a  result,  significant  fluctuations  in  foreign  exchange  rates  relative  to  the  U.S.  dollar  may 
result in material changes to Viad’s net equity position reported in its consolidated balance sheets. Viad does not currently 
hedge its equity risk arising from the translation of foreign denominated assets and liabilities. Viad had cumulative unrealized 
foreign  currency  translation  gains  recorded  in  stockholders’  equity  of  $30.8  million  and  $42.2  million  as  of  December 31, 
2013 and 2012, respectively. During 2013 and 2012, an unrealized foreign currency translation loss of $11.3 million and a 
gain of $7.5 million, respectively, were recorded in other comprehensive income. 

In addition, for purposes of consolidation, the revenues, expenses, gains and losses related to Viad’s foreign operations 
are translated into U.S. dollars at the average foreign exchange rates for the period. As a result, Viad’s consolidated results of 
operations  are  exposed  to  fluctuations  in  foreign  exchange  rates  as  the  operating  results  of  its  foreign  operations,  when 
translated, may vary from period-to-period, even when the functional currency amounts have not changed. Such fluctuations 
may  adversely  impact  overall  expected  profitability  and  historical  period-to-period  comparisons.  Viad  does  not  currently 
hedge its net earnings exposure arising from the translation of its foreign operating results. 

The following table summarizes the effect of foreign exchange rate variances on segment operating results from Viad’s 

significant international operations: 

Weighted-Average 
Exchange Rates 

2013

2012

Effect of Rate
Variance 
(thousands) 

Weighted-Average 
Exchange Rates 

2012

2011 

Effect of Rate
Variance 
(thousands) 

Canadian Operations: 

Marketing & Events Group
Travel & Recreation Group 

United Kingdom Operations: 

Marketing & Events Group

German Operations: 

Marketing & Events Group

$ 
$ 

$ 

$ 

0.99 $
0.96 $

1.04 $
1.00 $

(65) $
(790) $

1.04   $ 
1.00   $ 

1.00 $
1.03 $

19
(726)

1.57 $

1.60 $

(138) $

1.60   $ 

1.61 $

(72)

1.33 $

1.27 $

(37) $

1.27   $ 

1.43 $

(107)

As the Canadian operations generated aggregate operating income in 2013, Viad’s segment operating income has been 
unfavorably impacted by $855,000 from the strengthening of the Canadian dollar relative to the U.S. dollar. A hypothetical 
change of 10 percent in the Canadian exchange rate would have resulted in a change to operating income of approximately 
$2.0  million. As  the  United  Kingdom  operations  generated  aggregate  operating  income  in  2013, Viad’s  segment  operating 
income has been unfavorably impacted by $138,000 from the strengthening of the British pound relative to the U.S. dollar. A 
hypothetical change of 10 percent in the British pound exchange rate would have resulted in a change to operating income of 
approximately $828,000. As the German operations generated aggregate operating income in 2013, Viad’s segment operating 
income  has  been  unfavorably  impacted  by  $37,000  from  the  strengthening  of  the  Euro  relative  to  the  U.S.  dollar.  A 
hypothetical  change  of  10  percent  in  the  Euro  would  have  resulted  in  a  change  to  operating  income  of  approximately 
$126,000. 

Viad  is  exposed  to  foreign  exchange  transaction  risk  as  its  foreign  subsidiaries  have  certain  revenue  transactions 
denominated in currencies other than the functional currency of the respective subsidiary. From time to time, Viad utilizes 
forward  contracts  to  mitigate  the  impact  on  earnings  related  to  these  transactions  due  to  fluctuations  in  foreign  exchange 
rates. As of December 31, 2013 and 2012, Viad did not have any significant foreign currency forward contracts outstanding. 

36 

 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
   
 
Viad is exposed to short-term interest rate risk on certain of its debt obligations. Viad currently does not use derivative 

financial instruments to hedge cash flows for such obligations. 

Viad’s subsidiaries have exposure to changing fuel prices. Periodically, Brewster enters into futures contracts with an 
oil company to purchase two types of fuel and specifies the monthly total volume, by fuel product, to be purchased over the 
agreed upon term of the contract, which is generally no longer than one year. The main objective of Viad’s risk policy related 
to changing fuel prices is to reduce transaction exposure in order to mitigate the cash flow risk and protect profit margins. 
There were no fuel contracts outstanding as of December 31, 2013 or 2012. 

Item 8. Financial Statements and Supplementary Data. 

Refer to Index to Financial Statements for required information. 

Item 9. Changes in and Disagreements With Accountants on Accounting and Financial Disclosure. 

None. 

Item 9A. Controls and Procedures. 

Under  the  supervision  and  with  the  participation  of  management,  including  the  Chief  Executive  Officer  and  Chief 
Financial  Officer  of  Viad,  the  effectiveness  of  the  design  and  operation  of  disclosure  controls  and  procedures  has  been 
evaluated as of December 31, 2013, and, based on that evaluation, the Chief Executive Officer and Chief Financial Officer 
have concluded that these disclosure controls and procedures are effective as of December 31, 2013. Disclosure controls and 
procedures  are  designed  to  ensure  that  information  required  to  be  disclosed  in  the  reports  filed  or  submitted  under  the 
Securities Exchange Act of 1934 is recorded, processed, summarized and reported, within the time periods specified in the 
SEC’s rules and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to 
ensure that information required to be disclosed in such reports is accumulated and communicated to management, including 
the  Chief  Executive  Officer  and  Chief  Financial  Officer,  as  appropriate  to  allow  for  timely  decisions  regarding  required 
disclosure. 

There were no changes in the Company’s internal control over financial reporting during the fourth quarter of 2013 that 

have materially affected, or are reasonably likely to materially affect, internal control over financial reporting. 

Management’s report on internal control over financial reporting and the report of Viad’s independent registered public 
accounting  firm,  Deloitte &  Touche  LLP,  are  provided  in  this Annual  Report  immediately  prior  to  the  Index  to  Financial 
Statements. 

Item 9B. Other Information. 

None. 

37 

 
 
 
Item 10. Directors, Executive Officers and Corporate Governance. 

PART III 

Information  regarding  directors  of  Viad,  director  nomination  procedures,  the  Audit  Committee  of  Viad’s  Board  of 
Directors and compliance with Section 16(a) of the Securities Exchange Act of 1934, as amended, are included in the Proxy 
Statement  for  the Annual  Meeting  of  Shareholders  of  Viad  to  be  held  on  May 22,  2014,  under  the  captions  “Election  of 
Directors,”  “Board  of  Directors  and  Corporate  Governance”  and  “Information  on  Stock  Ownership,”  and  are  incorporated 
herein  by  reference.  Information  regarding  executive  officers  of  Viad  is  located  in  Part  I,  “Other  -  Executive  Officers  of 
Registrant” of this Annual Report. 

Viad has adopted a Code of Ethics for all directors, officers and employees of the Company and its subsidiaries. A copy 
of the Company’s Code of Ethics is available at Viad’s website at www.viad.com/pdf/corpgovernance/CodeofEthics.pdf and is 
also available without charge to any shareholder upon request by writing to: Viad Corp, 1850 North Central Avenue, Suite 
1900, Phoenix, Arizona 85004-4565, Attention: Corporate Secretary. 

Item 11. Executive Compensation. 

Information  regarding  executive  compensation  is  contained  in  the  Proxy  Statement  for  the  Annual  Meeting  of 
Shareholders of Viad to be held on May 22, 2014, under the captions “Compensation Discussion and Analysis,” “Board of 
Directors and Corporate Governance” and “Executive Compensation,” and is incorporated herein by reference. 

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters. 

Information  regarding  security  ownership  of  certain  beneficial  owners  and  management  and  information  regarding 
securities  authorized  for  issuance  under  equity  compensation  plans  are  contained  in  the  Proxy  Statement  for  the  Annual 
Meeting  of  Shareholders  of  Viad  to  be  held  on  May 22,  2014,  under  the  captions  “Executive  Compensation”  and 
“Information on Stock Ownership,” and is incorporated herein by reference. 

Item 13. Certain Relationships and Related Transactions, and Director Independence. 

Information  regarding  director  independence,  and  certain  relationships  and  related  transactions,  is  contained  in  the 
Proxy Statement for the Annual Meeting of Shareholders of Viad to be held on May 22, 2014, under the caption “Board of 
Directors and Corporate Governance,” and is incorporated herein by reference. 

Item 14. Principal Accounting Fees and Services. 

Information regarding principal accounting fees and services and the pre-approval policies and procedures for such fees 
and  services,  as  adopted  by  the Audit  Committee  of  the  Board  of  Directors,  is  contained  in  the  Proxy  Statement  for  the 
Annual Meeting of Shareholders of Viad to be held on May 22, 2014, under the caption “Ratification of the Appointment of 
Deloitte & Touche LLP as Viad’s Independent Public Accountants for 2014” and is incorporated herein by reference. 

Item 15. Exhibits, Financial Statement Schedules. 

PART IV 

(a) 

1. The  financial  statements  listed  in  the  accompanying  Index  to  Financial  Statements  are  filed  as  part  of  this 
Annual Report. 

2. The exhibits listed in the accompanying Exhibit Index are filed as part of this Annual Report. 

(b) 

Exhibits 

See Exhibit Index. 

(c) 

Financial Statement Schedules 

Schedule II – Valuation and Qualifying Accounts. 

38 

 
 
 
 
 
Pursuant  to  the  requirements  of  Section 13  or  15(d)  of  the  Securities  Exchange Act  of  1934,  the  registrant  has  duly 
caused this Annual Report to be signed on its behalf by the undersigned, thereunto duly authorized, in Phoenix, Arizona, on 
March 7, 2014. 

SIGNATURES 

VIAD CORP

By:

/s/ Paul B. Dykstra 

  Paul B. Dykstra 
  Chairman of the Board, President and
  Chief Executive Officer 

Pursuant to the requirements of the Securities Exchange Act of 1934, this Annual Report has been signed below by the 

following persons on behalf of Viad Corp and in the capacities and on the dates indicated: 

Date:  March 7, 2014 

Date:  March 7, 2014 

Date:  March 7, 2014 

Date:  March 7, 2014 

39 

Principal Executive Officer 

By:

/s/ Paul B. Dykstra 

  Paul B. Dykstra 

Chairman of the Board, President 
and Chief Executive Officer 

Principal Financial Officer 

By:

/s/ Ellen M. Ingersoll

  Ellen M. Ingersoll 
  Chief Financial Officer

Principal Accounting Officer 

By:

/s/ G. Michael Latta 

  G. Michael Latta 

Chief Accounting Officer—
Controller 

Directors

Andrew B. Benett 
Daniel Boggan Jr. 
Isabella Cunningham 
Richard H. Dozer 
Edward E. Mace 
Robert E. Munzenrider 
Margaret E. Pederson 
Albert M. Teplin 

By:

/s/ Ellen M. Ingersoll

  Ellen M. Ingersoll 
  Attorney-in-Fact 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING 

The  management  of Viad  Corp  (“Viad”  or  the  “Company”)  is  responsible  for  establishing  and  maintaining  adequate 
internal  control  over  financial  reporting. Internal  control  over financial  reporting  is  defined  in  Rule  13a-15(f) or 15d-15(f) 
promulgated under the Securities Exchange Act of 1934 as a process designed by, or under the supervision of, the Company’s 
principal executive and principal financial officers and effected by the Company’s board of directors, management and other 
personnel,  to  provide  reasonable  assurance  regarding  the  reliability  of  financial  reporting  and  the  preparation  of  financial 
statements for external purposes in accordance with accounting principles generally accepted in the United States of America 
and includes those policies and procedures that: 

•   Pertain  to  the  maintenance  of  records  that  in  reasonable  detail  accurately  and  fairly  reflect  the  transactions  and 

dispositions of the assets of the Company; 

•   Provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements 
in  accordance with  accounting  principles generally  accepted  in  the United  States  of America,  and  that  receipts  and 
expenditures of the Company are being made only in accordance with authorizations of management and directors of 
the Company; and 

•   Provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition 

of the Company’s assets that could have a material effect on the financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. 
Projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because  of  changes  in  conditions,  or  that  the  degree  of  compliance  with  the  policies  or  procedures  may  deteriorate.  All 
internal control systems, no matter how well designed, have inherent limitations. Therefore, even those systems determined 
to  be  effective  can  provide  only  reasonable  assurance  with  respect  to  financial  statement  preparation  and  presentation. 
Because  of  the  inherent  limitations of  internal  control,  there  is  a  risk  that  material  misstatements  may  not be  prevented or 
detected on a timely basis by internal control over financial reporting. However, these inherent limitations are known features 
of  the  financial  reporting  process.  Therefore,  it  is  possible  to  design  into  the  process  safeguards  to  reduce,  though  not 
eliminate, this risk. 

Management performed an assessment of the effectiveness of Viad’s internal control over financial reporting using the 
criteria  described  in  the  “Internal  Control  -  Integrated  Framework  (1992),”  issued  by  the  Committee  of  Sponsoring 
Organizations  of  the  Treadway  Commission.  The  objective  of  this  assessment  was  to  determine  whether  Viad’s  internal 
control over financial reporting was effective as of December 31, 2013.  

Based on its assessment, management concluded that, as of December 31, 2013, Viad’s internal control over financial 

reporting is effective based on those criteria. 

Viad’s independent registered public accounting firm, Deloitte & Touche LLP, has issued a report relating to its audit of 
the  effectiveness  of  Viad’s  internal  control  over  financial  reporting,  which  appears  on  the  following  page  of  this Annual 
Report. 

40 

 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

Board of Directors and Stockholders of 
Viad Corp 
Phoenix, Arizona 

We  have  audited  the  internal  control  over  financial  reporting  of  Viad  Corp  and  subsidiaries  (the  “Company”)  as  of 
December 31, 2013, based on criteria established in Internal Control-Integrated Framework (1992) issued by the Committee 
of  Sponsoring  Organizations  of  the  Treadway  Commission.  The  Company’s  management  is  responsible  for  maintaining 
effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial 
reporting,  included  in  the  accompanying  Management’s  Report  on  Internal  Control  over  Financial  Reporting.  Our 
responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. 

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United 
States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective 
internal  control  over  financial  reporting  was  maintained  in  all  material  respects.  Our  audit  included  obtaining  an 
understanding  of  internal  control  over  financial  reporting,  assessing  the  risk  that  a  material  weakness  exists,  testing  and 
evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other 
procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our 
opinion. 

A  company’s  internal  control  over  financial  reporting  is  a  process  designed  by,  or  under  the  supervision  of,  the 
company’s principal executive and principal financial officers, or persons performing similar functions, and effected by the 
company’s board of directors, management, and other personnel to provide reasonable assurance regarding the reliability of 
financial  reporting  and  the preparation  of financial statements for  external  purposes  in accordance with generally  accepted 
accounting  principles.  A  company’s  internal  control  over  financial  reporting  includes  those  policies  and  procedures  that 
(1) pertain  to  the  maintenance  of  records  that,  in  reasonable  detail,  accurately  and  fairly  reflect  the  transactions  and 
dispositions  of  the  assets  of  the  company;  (2) provide  reasonable  assurance  that  transactions  are  recorded  as  necessary  to 
permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and 
expenditures  of  the  company  are  being  made  only  in  accordance  with  authorizations  of  management  and  directors  of  the 
company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 
disposition of the company’s assets that could have a material effect on the financial statements. 

Because of the inherent limitations of internal control over financial reporting, including the possibility of collusion or 
improper management override of controls, material misstatements due to error or fraud may not be prevented or detected on 
a timely basis. Also, projections of any evaluation of the effectiveness of the internal control over financial reporting to future 
periods are subject to the risk that the controls may become inadequate because of changes in conditions, or that the degree of 
compliance with the policies or procedures may deteriorate. 

In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as 
of  December 31,  2013,  based  on  the  criteria  established  in  Internal  Control  -  Integrated  Framework  (1992)  issued  by  the 
Committee of Sponsoring Organizations of the Treadway Commission. 

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United 
States),  the  consolidated  financial  statements  and  financial  statement  schedule  as  of  and  for  the  year  ended  December  31, 
2013 of the Company and our report dated March 7, 2014 expressed an unqualified opinion on those consolidated financial 
statements and financial statement schedule.  

    /s/ DELOITTE & TOUCHE LLP 

Deloitte & Touche LLP 
Phoenix, Arizona 

    March 7, 2014 

41 

 
  
 
     
   
INDEX TO FINANCIAL STATEMENTS 

Consolidated Balance Sheets ...............................................................................................................................................  F-1
Consolidated Statements of Operations ...............................................................................................................................  F-2
Consolidated Statements of Comprehensive Income ..........................................................................................................  F-3
Consolidated Statements of Stockholders’ Equity...............................................................................................................  F-4
Consolidated Statements of Cash Flows .............................................................................................................................  F-5
Notes to Consolidated Financial Statements .......................................................................................................................  F-6
Report of Independent Registered Public Accounting Firm................................................................................................  F-40
Schedule II – Valuation and Qualifying Accounts...............................................................................................................  F-41

Page 

42 

 
  
 
 
 
 
 
VIAD CORP 
CONSOLIDATED BALANCE SHEETS 

(in thousands, except share data) 

Current assets 

Assets

Cash and cash equivalents 
Accounts receivable, net of allowance for doubtful accounts of $877 and $1,150,
respectively 
Inventories 
Deferred income taxes 
Other current assets 

Total current assets 
Property and equipment, net 
Other investments and assets 
Deferred income taxes 
Goodwill 
Other intangible assets, net 

Total Assets 

Current liabilities 

Liabilities and Stockholders’ Equity

Accounts payable 
Other current liabilities 
Current portion of long-term debt and capital lease obligations

Total current liabilities 
Long-term capital lease obligations 
Pension and postretirement benefits 
Other deferred items and liabilities 

Total liabilities 
Commitments and contingencies 
Stockholders’ equity 
Viad Corp stockholders’ equity:

Common stock, $1.50 par value, 200,000,000 shares authorized, 24,934,981 shares 
issued 
Additional capital 
Retained deficit 
Unearned employee benefits and other 
Accumulated other comprehensive income (loss):

Unrealized gain on investments 
Cumulative foreign currency translation adjustments
Unrecognized net actuarial loss and prior service credit, net

Common stock in treasury, at cost, 4,618,433 and 4,694,468 shares, respectively

Total Viad Corp stockholders’ equity 
Noncontrolling interest 

Total stockholders’ equity 
Total Liabilities and Stockholders’ Equity 

F-1 

December 31, 

2013 

2012 

$

45,821    $

114,171

61,197 
27,993   
20,577   
17,142   
172,730   
190,330   
35,026   
29,823   
129,543   
4,480   
561,932    $

40,941    $
73,489   
10,903   
125,333   
765   
30,672   
48,619   
205,389   

37,402 
590,862   
(50,393 ) 
(21 ) 

429   
30,847   
(11,259 ) 
(250,426 ) 
347,441   
9,102   
356,543   
561,932    $

62,756
35,656
26,301
15,534
254,418
197,298
32,416
26,104
137,820
2,521
650,577

57,995

107,684
1,347
167,026
879
37,812
47,828
253,545

37,402
593,862
(13,034)
(1,301)

275
42,158
(14,968)
(256,333)
388,061
8,971
397,032
650,577

$

$

$

 
 
 
 
 
   
 
 
 
   
 
   
 
   
 
   
 
 
 
   
VIAD CORP 
CONSOLIDATED STATEMENTS OF OPERATIONS 

(in thousands, except per share data) 
Revenues: 

Exhibition and event services 
Exhibits and environments 
Travel and recreation services 

Total revenues 
Costs and expenses: 
Costs of services 
Costs of products sold 
Gain on sale of facility and related land 
Corporate activities 
Interest income 
Interest expense 
Restructuring charges 
Goodwill impairment charge
Other impairment charges 

Total costs and expenses 
Income from continuing operations before income taxes
Income tax expense 

Income from continuing operations 
Income from discontinued operations 

Net income 
Net income attributable to noncontrolling interest

Net income attributable to Viad 

Diluted income per common share: 
Continuing operations attributable to Viad common stockholders
Discontinued operations attributable to Viad common stockholders

Net income attributable to Viad common stockholders

Weighted-average outstanding and potentially dilutive common shares

Basic income per common share: 
Continuing operations attributable to Viad common stockholders
Discontinued operations attributable to Viad common stockholders

Net income attributable to Viad common stockholders

Weighted-average outstanding common shares 
Dividends declared per common share 

Amounts attributable to Viad common stockholders
Income from continuing operations 
Income from discontinued operations 

Net income 

Year Ended December 31, 

2013 

2012 

2011 

$

$

$

$

$

$

$

$

$

685,350 $
159,554
127,888
972,792

773,931
157,745
(4,775)
6,755
(550)
1,234
3,891
4,461
952
943,644
29,148
8,590
20,558
1,128
21,686
(131)
21,555 $

1.01 $
0.05
1.06 $

20,265

1.01 $
0.05
1.06 $

19,850

2.90 $

20,427 $
1,128
21,555 $

726,429    $
175,611   
123,191   
1,025,231   

818,837   
164,532   
—   
9,408   
(593 ) 
1,303   
4,942   
—   
—   
998,429   
26,802   
20,843   
5,959   
624   
6,583   
(686 ) 
5,897    $

0.26    $
0.03   
0.29    $
20,005   

0.26    $
0.03   
0.29    $
19,701   

0.28    $

5,273    $
624   
5,897    $

670,054

170,496
101,814
942,364

752,679
164,309
—
7,682
(779)
1,511
3,782
—
—
929,184
13,180
3,888
9,292
451
9,743
(533)
9,210

0.43

0.02
0.45

20,055

0.43

0.02
0.45

19,719
0.16

8,759

451
9,210

See Notes to Consolidated Financial Statements. 

F-2 

 
 
 
 
 
 
   
 
 
   
 
 
 
VIAD CORP 
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME 

(in thousands) 
Net income 
Other comprehensive income (loss): 

Year Ended December 31, 

2013 

2012 

2011 

$

21,686 $

6,583    $

9,743

Unrealized gains (losses) on investments, net of tax expense (benefit) 
of $96, $33 and $(36) 
Unrealized foreign currency translation adjustments, net of tax
Amortization of net actuarial gain (loss), net of tax expense (benefit) 
of $2,380, $(574) and $(709) 
Amortization of prior service credit, net of tax expense (benefit) of 
$(327), $(433) and $(487) 

Comprehensive income 
Comprehensive income attributable to noncontrolling interest

Comprehensive income attributable to Viad 

154
(11,311)

53 
7,510   

4,244

(1,311 ) 

(535)
14,238
(131)
14,107 $

(680 ) 
12,155   
(686 ) 
11,469    $

$

(60)
(4,331)

(1,777)

(790)
2,785
(533)
2,252

See Notes to Consolidated Financial Statements. 

F-3 

 
 
 
 
 
 
   
 
 
 
(in thousands) 
Balance, January 1, 2011 
Net income 

Dividends on common stock 

Common stock purchased for treasury 

Employee benefit plans 

ESOP allocation adjustment 

Share-based compensation—equity 
awards 
Tax deficiencies from share-based 
compensation 

Unrealized foreign currency translation 
adjustment 

Unrealized loss on investments 

Amortization of prior service credit 

Amortization of net actuarial loss 

Other, net 

Balance, December 31, 2011 
Net income 

Dividends on common stock 

Common stock purchased for treasury 

Employee benefit plans 

ESOP allocation adjustment 

Share-based compensation—equity 
awards 

Tax benefits from share-based 
compensation 
Unrealized foreign currency translation 
adjustment 

Unrealized gain on investments 

Amortization of net actuarial loss 

Amortization of prior service credit 

Other, net 

Balance, December 31, 2012 
Net income 

Dividends on common stock 

Common stock purchased for treasury 

Employee benefit plans 

ESOP allocation adjustment 

Share-based compensation—equity 
awards 
Tax benefits from share-based 
compensation 

Unrealized foreign currency translation 
adjustment 

Unrealized gain on investments 

Amortization of net actuarial loss 

Amortization of prior service credit 

Other, net 

VIAD CORP 
CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY 

Common 
  Additional 
Stock 
37,402   $  606,902 $

Capital 

$ 

(19,229) $

(4,433) $

Retained 
Deficit 

Unearned 
Employee 
Benefits 
and Other 

Accumulated 
Other 
Comprehensive 
Income 

Common 
Stock in 
Treasury   

Total 
Viad 
Equity 

Non- 
Controlling
Interest 

Total 
Stockholders’
Equity 

—  
—  
—  
—  
—  

—

—

—
—  
—  
—  
—  
37,402  
—  
—  
—  
—  
—  

—

—

—
—  
—  
—  
—  
37,402  
—  
—  
—  
—  
—  

—

—

—
—  
—  
—  
—  

—

—

—

(11,086)

—

3,688

(325)

—

—

—

—

9

9,210

(3,241)

—

—

—

—

—

—

—

—

—

4

—

—

—

—

1,490

—

—

—

—

—

—

(8)

599,188

(13,256)

(2,951)

—

—

—

(9,456)

—

4,036

96

—

—

—

—

(2)

593,862

—

—

—

(6,456)

—

3,053

404

—

—

—

—

(1)

5,897

(5,674)

—

—

—

—

—

—

—

—

—

(1)

(13,034)

21,555

(58,914)

—

—

—

—

—

—

—

—

—
—  
(50,393) $

—

—

—

—

1,647

—

—

—

—

—

—

3

(1,301)

—

—

—

—

1,280

—

—

—

—

—

—

(21) $

—

—

28,851 $ (270,534)  $  378,959    $ 
—  
—  
(5,230) 
11,381  
—  

9,210   
(3,241 ) 
(5,230 ) 
295   
1,490   

—

—

—

—

—

(4,331)

(60)

(790)

(1,777)

—

21,893

—

—

—

—

—

—

—

7,510

53

(1,311)

(680)

—

27,465

—

—

—

—

—

—

—

—

—

—
—  
—  
—  
1  
(264,382) 
—  
—  
(1,656) 
9,704  
—  

3,688 

(325 ) 

(4,331 ) 
(60 ) 
(790 ) 
(1,777 ) 
6   
377,894   
5,897   
(5,674 ) 
(1,656 ) 
248   
1,647   

—

—

4,036 

96 

—
—  
—  
—  
1  
(256,333) 
—  
—  
(1,328) 
7,234  
—  

—

—

7,510 
53   
(1,311 ) 
(680 ) 
1   
388,061   
21,555   
(58,914 ) 
(1,328 ) 
778   
1,280   

3,053 

404 

(11,311)

154

4,244

—
—  
—  
—  
1  
20,017 $ (250,426)  $  347,441    $ 

(11,311 ) 
154   
4,244   
(535 ) 
—   

(535)

—

7,752 $

386,711

533

—

—

—

—

—

—

—

—

—

—

—

8,285

686

—

—

—

—

—

—

—

—

—

—

—

8,971

131

—

—

—

—

—

—

—

—

—

—

—

9,743

(3,241)

(5,230)

295

1,490

3,688

(325)

(4,331)

(60)

(790)

(1,777)

6

386,179

6,583

(5,674)

(1,656)

248

1,647

4,036

96

7,510

53

(1,311)

(680)

1

397,032

21,686

(58,914)

(1,328)

778

1,280

3,053

404

(11,311)

154

4,244

(535)

—

9,102 $

356,543

See Notes to Consolidated Financial Statements.

F-4 

Balance, December 31, 2013 

$ 

37,402   $  590,862 $

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
VIAD CORP 
CONSOLIDATED STATEMENTS OF CASH FLOWS 

(in thousands) 

Cash flows from operating activities 
Net income 
$
Adjustments to reconcile net income to net cash provided by operating activities:   

Year Ended December 31,

2013

2012 

2011

21,686 $

6,583     $

9,743

Depreciation and amortization 
Deferred income taxes 
Income from discontinued operations 
Restructuring charges 
Impairment charges 
Gain on sale of facility and related land 
Gains on dispositions of property and other assets 
Share-based compensation expense 
Excess tax benefit from share-based compensation arrangements 
Other non-cash items, net 
Change in operating assets and liabilities (excluding the impact of 
acquisitions): 

Receivables 
Inventories 
Accounts payable 
Restructuring liabilities 
Accrued compensation 
Customer deposits 
Income taxes payable 
Other assets and liabilities, net 
Net cash provided by operating activities 
Cash flows from investing activities 

Capital expenditures 
Acquisition of businesses, net of cash acquired 
Proceeds from sale of facility and related land 
Proceeds from sale of land—discontinued operations 
Proceeds from dispositions of property and other assets 
Proceeds from sale of short-term investments 

Net cash used in investing activities 
Cash flows from financing activities 

Payments on debt and capital lease obligations 
Proceeds from borrowings 
Dividends paid on common stock 
Common stock purchased for treasury 
Debt issuance costs 
Excess tax benefit from share-based compensation arrangements 
Proceeds from exercise of stock options 

Net cash used in financing activities 
Effect of exchange rate changes on cash and cash equivalents
Net change in cash and cash equivalents 
Cash and cash equivalents, beginning of year 
Cash and cash equivalents, end of year 
Supplemental disclosure of cash flow information

Cash paid for income taxes 
Cash paid for interest 
Property and equipment acquired under capital leases
Property and equipment purchases in accounts payable and accrued 
liabilities 

$

$
$
$

$

28,615
1,404
(1,128)
3,891
5,413
(4,775)
(265)
5,221
(422)
4,870

1,246
7,663
(15,436)
(4,841)
(11,707)
(20,965)
218
(14,633)
6,055

(36,119)
(647)
12,696
1,645
464
—
(21,961)

(11,362)
20,000
(58,914)
(1,328)
—
422
777
(50,405)
(2,039)
(68,350)
114,171
45,821 $

8,498 $
1,006 $
832 $

3,204 $

30,731    
11,274    
(624 )  
4,942    
—    
—    
(206 )  
7,232    
(293 )  
10,157    

142    
195    
4,310    
(4,694 )  
1,631    
926    
467    
(3,587 )  
69,186    

(27,675 )  
(23,546 )  
—    
1,041    
322    
384    
(49,474 )  

(2,685 )  
—    
(4,454 )  
(1,656 )  
—    
293    
248    
(8,254 )  
2,337    
13,795    
100,376    
114,171     $

8,386     $
1,103     $
1,011     $

4,822 

  $

29,126
(924)
(451)
3,782
—
—
(42)
4,413
(54)
4,659

(18,092)
3,729
4,372
(3,888)
4,563
4,950
(2,694)
(8,456)
34,736

(21,538)
(41,105)
—
—
440
—
(62,203)

(7,375)
—
(3,241)
(5,230)
(1,001)
54
296
(16,497)
(1,501)
(45,465)
145,841
100,376

10,213
1,088
1,327

2,585

See Notes to Consolidated Financial Statements. 

F-5 

 
 
 
 
 
 
   
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

VIAD CORP 

Note 1. Summary of Significant Accounting Policies  

Basis of Presentation and Principles of Consolidation 

The  consolidated  financial  statements  of  Viad  Corp  (“Viad”  or  the  “Company”)  are  prepared  in  conformity  with 
accounting principles generally accepted in the United States of America (“GAAP”) and include the accounts of Viad and all 
of  its  subsidiaries.  All  intercompany  account  balances  and  transactions  between  Viad  and  its  subsidiaries  have  been 
eliminated in consolidation. 

Nature of Business 

Viad’s  reportable  segments  consist  of  Marketing  &  Events  U.S.,  Marketing  &  Events  International  and  Travel  & 

Recreation Group. 

Marketing & Events Group 

The Marketing & Events Group, comprised of Global Experience Specialists, Inc. and affiliates (“GES”), specializes in 
all  aspects  of  the  design,  planning  and  production  of  face-to-face  events,  immersive  environments  and  brand-based 
experiences  for  clients,  including  show  organizers,  corporate  brand  marketers  and  retail  shopping  centers.  In  addition,  the 
Marketing & Events Group provides a variety of immersive, entertaining attractions and brand-based experiences, sponsored 
events,  mobile  marketing  and  other  branded  entertainment  and  face-to-face  marketing  solutions  for  clients  and  venues, 
including shopping malls, movie studios, museums and leading consumer brands. 

Travel & Recreation Group 

The Travel & Recreation Group segment consists of Brewster Inc. (“Brewster”), Glacier Park, Inc. (“Glacier Park”) and 
Alaskan  Park  Properties,  Inc.  (“Alaska  Denali  Travel”).  Brewster  provides  tourism  services  in  the  Canadian  Rockies  in 
Alberta and in other parts of Western Canada. Brewster’s operations include the Banff Gondola, Columbia Icefield Glacier 
Adventure, motorcoach services, charter and sightseeing services, tour boat operations, inbound package tour operations and 
hotel operations. During 2013, Glacier Park, an 80 percent owned subsidiary of Viad, operated five lodges, three motor inns 
and  one  four-season  resort  hotel  and  provided  food  and  beverage  operations,  retail  operations  and  tour  and  transportation 
services in and around Glacier National Park in Montana and Waterton Lake National Park in Alberta, Canada. As discussed 
in Note 7 below, Glacier Park’s concession portion of its business with the U.S. National Park Service (the “Park Service”) 
for  Glacier  National  Park  expired  on December  31,  2013. Thereafter,  the  ongoing  operations  of Glacier  Park will  include: 
Glacier Park Lodge in East Glacier, Montana; Grouse Mountain Lodge in Whitefish, Montana; St. Mary Lodge in St. Mary, 
Montana;  Motel  Lake  McDonald,  an  in-holding  within  Glacier  National  Park  and  the  Prince  of  Wales  Hotel  in  Waterton 
Lakes  National  Park,  Alberta,  Canada.  Alaska  Denali  Travel  operates  Denali  Backcountry  Lodge  and  Denali  Cabins.  In 
addition  to  lodging, Alaska Denali Travel also  provides  food  and beverage  operations  and package  tour  and  transportation 
services in and around Denali National Park and Preserve. 

Significant Accounting Policies 

Use  of  Estimates.  The  preparation  of  financial  statements  in  conformity  with  GAAP  requires  management  to  make 
estimates and assumptions that affect the amounts reported in the consolidated financial statements and accompanying notes. 
These estimates and assumptions include, but are not limited to: 

•  
•  
•  
•  
•  
•  
•  
•  
•  
•  

Fair value of Viad’s reporting units used to perform annual impairment testing of recorded goodwill; 
Allowances for uncollectible accounts receivable; 
Provisions for income taxes, including uncertain tax positions; 
Valuation allowances related to deferred tax assets; 
Liabilities for losses related to self-insured liability claims; 
Liabilities for losses related to environmental remediation obligations; 
Sublease income associated with restructuring liabilities; 
Assumptions used to measure pension and postretirement benefit costs and obligations; 
Assumptions used to determine share-based compensation costs under the fair value method and 
Allocation of purchase price of acquired businesses. 

Actual results could differ from these and other estimates. 

F-6 

 
Cash and Cash Equivalents. Viad considers all highly-liquid investments with remaining maturities when purchased of 
three months or less to be cash equivalents. Viad’s cash and cash equivalents consist of cash and bank demand deposits, bank 
time deposits and money market mutual funds. The Company’s investments in money market mutual funds are classified as 
available-for-sale and carried at fair value. 

Inventories.  Inventories,  which  consist  primarily  of  exhibit  design  and  construction  materials  and  supplies  used  in 
providing convention show services, are stated at the lower of cost (first-in, first-out and specific identification methods) or 
market. 

Property  and  Equipment.  Property  and  equipment  are  stated  at  cost,  net  of  accumulated  depreciation.  Property  and 
equipment  are  depreciated  using  the  straight-line  method  over  the  estimated  useful  lives  of  the  assets:  buildings,  15  to  40 
years; equipment, 3 to 12 years; and leasehold improvements, over the shorter of the lease term or useful life. Property and 
equipment are tested for potential impairment whenever events or changes in circumstances indicate that the carrying amount 
of the long-lived asset may not be recoverable through undiscounted cash flows. 

Capitalized Software. Viad capitalizes certain internal and external costs incurred in developing or obtaining internal 
use  software.  Capitalized  costs  principally  relate  to  costs  incurred  to  purchase  software  from  third  parties,  external  direct 
costs of materials and services, and certain payroll-related costs for employees directly associated with software projects once 
application development begins. Costs associated with preliminary project activities, training and other post-implementation 
activities are expensed as incurred. Capitalized software costs are amortized using the straight-line method over the estimated 
useful lives of the software, ranging from three to ten years. These costs are included in the consolidated balance sheets under 
the caption “Property and equipment, net.” 

Goodwill. Goodwill is tested for impairment at the reporting unit level on an annual basis on October 31 of each year. 
Goodwill  is  also  tested  for  impairment  between  annual  tests  if  an  event  occurs  or  circumstances  change  that  would  more-
likely-than-not reduce the fair value of a reporting unit below its carrying amount. Viad uses a discounted expected future 
cash flow methodology (income approach) in order to estimate the fair value of its reporting units for purposes of goodwill 
impairment testing. The estimates and assumptions regarding expected future cash flows, discount rates and terminal values 
require  considerable  judgment  and  are  based  on  market  conditions,  financial  forecasts,  industry  trends  and  historical 
experience. These estimates, however, have inherent uncertainties and different assumptions could lead to materially different 
results. 

Cash  Surrender  Value  of  Life  Insurance.  Viad  has  Company-owned  life  insurance  contracts  which  are  intended  to 
fund the cost of certain employee compensation and benefit programs. These contracts are carried at cash surrender value, net 
of  outstanding  policy  loans.  The  cash  surrender  value  represents  the  amount  of  cash  the  Company  could  receive  if  the 
policies  were  discontinued  before  maturity.  The  changes  in  the  cash  surrender  value  of  the  policies,  net  of  insurance 
premiums, are included as a component of “Costs of Services” in the consolidated statements of operations. 

Self-Insurance Liabilities. Viad is self-insured up to certain limits for workers’ compensation, automobile, product and 
general liability, property loss and medical claims. Viad has also retained certain liabilities related to workers’ compensation 
and  general  liability  insurance  claims  in  conjunction  with  previously  sold  operations.  Provisions  for  losses  for  claims 
incurred,  including  estimated  claims  incurred  but  not  yet  reported,  are  made  based  on  Viad’s  prior  historical  experience, 
claims frequency and other factors. Viad has purchased insurance for amounts in excess of the self-insured levels. 

Environmental  Remediation  Liabilities.  Viad  has  retained  certain  liabilities  representing  the  estimated  cost  of 
environmental remediation obligations primarily associated with previously sold operations. The amounts accrued primarily 
consist  of  the  estimated  direct  incremental  costs,  on  an  undiscounted  basis,  for  contractor  and  other  services  related  to 
remedial actions and post-remediation site monitoring. Environmental remediation liabilities are recorded when the specific 
obligation is considered probable and the costs are reasonably estimable. Subsequent recoveries from third parties, if any, are 
recorded through discontinued operations when realized. 

Fair  Value  of  Financial  Instruments.  The  carrying  values  of  cash  and  cash  equivalents,  receivables  and  accounts 
payable  approximate  fair  value  due  to  the  short-term  maturities  of  these  instruments.  The  estimated  fair  value  of  debt 
obligations is disclosed in Note 9. 

Foreign  Currency  Translation.  Viad  conducts  its  foreign  operations  primarily  in  Canada,  the  United  Kingdom, 
Germany and to a lesser extent in certain other countries. The functional currency of Viad’s foreign subsidiaries is their local 
currency. Accordingly, for purposes of consolidation, Viad translates the assets and liabilities of its foreign subsidiaries into 
U.S. dollars at the foreign exchange rates in effect at the balance sheet date. The unrealized gains or losses resulting from the 

F-7 

 
translation  of  these  foreign  denominated  assets  and  liabilities  are  included  as  a  component  of  accumulated  other 
comprehensive  income  in  Viad’s  consolidated  balance  sheets.  In  addition,  for  purposes  of  consolidation,  the  revenues, 
expenses  and  gains  and  losses  related  to  Viad’s  foreign  operations  are  translated  into  U.S.  dollars  at  the  average  foreign 
exchange rates for the period. 

Revenue  Recognition.  Viad  recognizes  revenue  when  persuasive  evidence  of  an  arrangement  exists,  delivery  has 
occurred or services have been rendered, the sales price is fixed or determinable and collectability is reasonably assured. GES 
derives  revenues  primarily  by  providing  show  services  to  exhibitors  participating  in  exhibitions  and  events  and  from  the 
design, construction and refurbishment of exhibit booths and holiday themed environments. Service revenue is recognized at 
the time services are performed. Exhibits and environments revenue is accounted for using the completed-contract method as 
contracts  are  typically  completed  within 3 months  of  contract  signing. The Travel & Recreation Group generates revenues 
through its attractions, hotels and transportation and sightseeing services. Revenues are recognized at the time services are 
performed. 

Share-Based  Compensation.  Viad  recognizes  and  measures  compensation  costs  related  to  all  share-based  payment 
awards  using  the  fair  value  method  of  accounting.  These  awards  generally  include  restricted  stock,  performance-based 
restricted stock (“PBRS”), stock options and liability-based awards (including performance units, restricted stock units and 
performance-based restricted stock units). These awards contain forfeiture and non-compete provisions. 

The fair value of restricted stock and PBRS awards are based on Viad’s stock price on the date of grant. Viad issues 
restricted  stock  and  PBRS  awards  from  shares  held  in  treasury.  Future  vesting  of  restricted  stock  and  PBRS  is  generally 
subject to continued employment with Viad or its subsidiaries. Holders of restricted stock and PBRS have the right to receive 
dividends and vote the shares, but may not sell, assign, transfer, pledge or otherwise encumber the stock, except to the extent 
restrictions have lapsed. 

Restricted stock awards vest between three and five years from the date of grant. Share-based compensation expense 
related to restricted stock is recognized using the straight-line method over the requisite service period of approximately three 
years  except  for  certain  awards  with  a  five-year  vesting  period  whereby  expense  is  recognized  based  on  an  accelerated 
multiple-award approach over a five-year period. For these awards, 40 percent of the shares vest on the third anniversary of 
the grant and the remaining shares vest in 30 percent increments over the subsequent two anniversary dates. 

Liability-based  awards  (including  restricted  stock  units  and  PBRS  units  awarded  to  key  employees  at  certain  of  the 
Company’s Canadian operations) are recorded at estimated fair value, based on the number of units expected to vest and the 
level  of  achievement  of  predefined  performance  goals  (where  applicable)  and  are  remeasured  on  each  balance  sheet  date 
based on Viad’s stock price until the time of settlement. To the extent earned, liability-based awards are settled in cash based 
on Viad’s stock price. Compensation expense related to liability-based awards is recognized ratably over the requisite service 
period of approximately three years. 

Share-based  compensation  expense  related  to  PBRS  awards  is  recognized  based  on  an  accelerated  multiple-award 
approach  over  the  requisite  service  period  of  approximately  three  years.  PBRS  vests  when  certain  incentive  performance 
targets established in the year of grant are achieved at target levels. PBRS is subject to a graded vesting schedule whereby 
one third of the earned shares vest after the first year and the remaining earned shares vest in one-third increments each year 
over the next two years on the first business day in January.  

The  fair  value  of  each  stock  option  grant  is  estimated  on  the  date  of  grant  using  the  Black-Scholes  option  pricing 
model. Share-based compensation expense related to stock option awards is recognized using the straight-line method over 
the requisite service period of approximately five years. The exercise price of stock options is based on the market value of 
Viad’s common stock at the date of grant.  

Common  Stock  in Treasury.  Common  stock  purchased  for  treasury  is  recorded  at  historical  cost.  Subsequent  share 

reissuances are primarily related to share-based compensation programs and recorded at weighted-average cost. 

Income Per Common Share. Viad applies the two-class method in calculating income per common share as unvested 
share-based  payment  awards  that  contain  nonforfeitable  rights  to  dividends  are  considered  participating  securities. 
Accordingly, such securities are included in the earnings allocation in calculating income per share. Furthermore, Viad funds 
its matching contributions to employees’ 401(k) accounts through the Company’s leveraged Employee Stock Ownership Plan 
(“ESOP”) feature of the Company’s 401(k) defined contribution plan. ESOP shares are treated as outstanding for income per 
share calculations. 

F-8 

 
Impact of Recent Accounting Pronouncements 

In February 2013, the Financial Accounting Standards Board (“FASB”) issued new guidance related to the reporting of 
amounts  reclassified  out  of  accumulated  other  comprehensive  income,  which  is  codified  in  Accounting  Standards 
Codification (“ASC”) Topic 220. The new guidance requires entities to provide information about the amounts reclassified 
out  of  accumulated  other  comprehensive  income  by  component.  In  addition,  entities  are  required  to  present  significant 
amounts reclassified out of other comprehensive income by the respective line items of net income in certain circumstances, 
or  otherwise  cross-reference  amounts  to  other  disclosures.  The  adoption  of  this  new  guidance  did  not  have  an  impact  on 
Viad’s financial condition or results of operations. See Note 14 for required disclosures.  

In  July  2013,  the  FASB  issued  new  guidance  related  to  the  financial  statement  presentation  of  an  unrecognized  tax 
benefit when a net operating loss carryforward, a similar tax loss or a tax credit carryforward exists, which is codified in ASC 
Topic 740. This new guidance is effective prospectively for fiscal years, and interim periods within those years, beginning 
after December 15, 2013. Retrospective application is permitted. Management does not believe that this guidance will have 
an impact on Viad’s financial condition or results of operations. 

In  January  2014,  the  FASB  issued  new  guidance,  which  is  codified  in ASC Topic  853,  related  to  the  accounting  for 
service  concession  arrangements  between  a  public-sector  entity  grantor  and  an  operating  entity  under  which  the  operating 
entity  operates  the  grantor’s  infrastructure.  The  new  guidance  specifies  that  an  entity  should  not  account  for  a  service 
concession  arrangement  that  is  within  its  scope  as  a  lease.  Furthermore,  the  guidance  also  specifies  that  the  infrastructure 
used in a service concession arrangement should not be recognized as property, plant, and equipment of the operating entity. 
The  guidance  is  effective  for  annual  periods  and  interim  periods  beginning  after  December  15,  2014.  Viad  has  not  yet 
determined if the adoption of this new guidance will have a material impact on its financial condition or results of operations. 

Note 2. Share-Based Compensation  

Viad  grants  share-based  compensation  awards  to  officers,  directors  and  certain  key  employees  pursuant  to  the  2007 
Viad Corp Omnibus Incentive Plan (the “2007 Plan”). The 2007 Plan has a 10-year life and provides for the following types 
of awards: (a) incentive and non-qualified stock options; (b) restricted stock and restricted stock units; (c) performance units 
or  performance  shares;  (d) stock  appreciation  rights;  (e) cash-based  awards  and  (f) certain  other  stock-based  awards.  The 
number  of  shares  of  common  stock  available  for  grant  under  the  2007  Plan  is  limited  to  1.7  million  shares  plus  shares 
awarded  under  the  1997  Viad  Corp  Omnibus  Incentive  Plan  (which  terminated  in  May  2007)  (the  “1997  Plan”)  that 
subsequently cease for any reason to be subject to such awards (other than by reason of exercise or settlement of the awards 
to the extent the shares are exercised for, or settled in, vested and non-forfeited shares) up to an aggregate maximum of 1.5 
million shares. As of December 31, 2013, there were 983,971 total shares available for future grant. 

The following table summarizes share-based compensation expense: 

(in thousands) 
Restricted stock/PBRS 
Performance unit incentive plan (“PUP”) 
Restricted stock units/PBRS units 
Stock options 

Total share-based compensation before income tax benefit
Income tax benefit 

Total share-based compensation, net of income tax benefit

2013 

2012 

2011 

$

$

3,073 $
1,864
177
107
5,221
(1,936)
3,285 $

3,267    $
2,922   
450   
593   
7,232   
(2,574 ) 
4,658    $

3,042
714
120
537
4,413
(1,594)
2,819

In  addition,  $676,000,  $253,000  and  $124,000  of  costs  associated  with  share-based  compensation  were  included  in 
restructuring  expense  in  2013,  2012  and  2011,  respectively.  Of  the  2013  amount,  $154,000  and  $329,000  related  to  the 
restricted stock units and PUP awards presented below, respectively. Similarly, of the 2012 amount, $94,000 related to PUP 
awards. No share-based compensation costs were capitalized during 2013, 2012 or 2011. 

On October 25, 2013, Viad announced that its Board of Directors declared a special cash dividend of $2.50 per share, or 
$50.8 million in the aggregate, which was paid on November 14, 2013. In accordance with the mandatory provisions of the 
2007 Plan and the 1997 Plan, the Human Resources Committee of Viad’s Board of Directors approved equitable adjustments 
to outstanding long-term incentive awards of stock options and PUP awards issued pursuant to those plans in order to prevent 
the special dividends from diluting the rights of participants under those plans. The equitable adjustments to the outstanding 
stock options reduced the exercise price and increased the number of shares of common stock underlying such options. The 

F-9 

 
 
 
equitable  adjustment  to  the  PUP  awards  reflects  the  effect  of  the  special  dividends,  but  would  be  paid  only  if  certain 
performance goals are met at the end of the 3-year performance period. 

Restricted Stock and PBRS. The following table summarizes restricted stock and PBRS activity: 

Balance at January 1, 2011 
Granted 
Vested 
Forfeited 

Balance, December 31, 2011 
Granted 
Vested 
Forfeited 

Balance, December 31, 2012 
Granted 
Vested 
Forfeited 

Balance, December 31, 2013 

Restricted Stock 

PBRS 

Shares 

Weighted-Average
Grant Date 
Fair Value 

Shares 

Weighted-Average
Grant Date 
Fair Value 

478,499 $
191,850
(91,212)
(7,115)
572,022
168,050
(219,571)
(4,150)
516,351
101,300
(166,320)
(20,432)
430,899

21.51

22.70
31.31
20.81
20.36
20.46
18.26
24.80
21.25
27.27
20.83
22.13
22.78

18,830    $
—   
(18,414 ) 
—   
416   
—   
(416 ) 
—   
—   
—   
—   
—   
—   

33.02

—
33.42
—
15.36
—
15.36
—
—
—
—
—
—

The grant date fair value of restricted stock which vested during 2013, 2012 and 2011 was $3.5 million, $4.0 million 
and  $2.9  million,  respectively.  The  grant  date  fair  value  of  PBRS  which  vested  during  2012  and  2011  was  $6,000  and 
$615,000,  respectively.  No  PBRS  vested  during  2013. As  of  December 31,  2013,  the  unamortized  cost  of  all  outstanding 
stock  awards  was  $3.2  million,  which Viad  expects  to  recognize  in  the  consolidated  financial  statements  over  a  weighted-
average period of approximately 1.7 years. During 2013, 2012 and 2011, the Company repurchased 50,156 shares for $1.3 
million, 56,885 shares for $1.1 million and 28,627 shares for $679,000, respectively, related to tax withholding requirements 
on vested share-based awards. 

Liability-Based Awards. The following table summarizes the liability-based award activity: 

Balance at January 1, 2011 
Granted 
Vested 
Forfeited 

Balance, December 31, 2011 
Granted 
Vested 
Forfeited 

Balance, December 31, 2012 
Granted 
Vested 
Forfeited 

Balance, December 31, 2013 

PUP Awards

Restricted Stock Units

PBRS Units

Weighted-
Average 
Grant Date 
Fair Value 
33.81
23.02
—
33.81
23.02
20.60
—
—
21.70
27.35
—
21.15
23.46

Units 
102,960 $
95,500
—
(102,960)
95,500
115,100
—
—
210,600
93,100
—
(3,932)
299,768

Weighted-
Average 
Grant Date 
Fair Value 

Weighted-
Average 
Grant Date 
Fair Value 

Units 

17.18  
23.01  
—  
—  
19.07  
20.57  
15.36  
20.89  
20.82  
27.35  
19.10  
22.55  
22.91  

3,914 $
—
(1,958)
—
1,956
—
(1,956)
—
—
—
—
—
—

15.36
—
15.36
—
15.36
—
15.36
—
—
—
—
—
—

Units 

26,050 $
12,550
—
—
38,600
15,850
(13,100)
(850)
40,500
8,600
(11,300)
(9,240)
28,560

F-10 

 
 
 
 
 
 
 
 
 
 
As of December 31, 2013 and 2012, Viad had liabilities recorded of $5.9 million and $3.7 million, respectively, related 
to PUP awards. There were no cash settlements of PUP awards during 2013 or 2012. As of December 31, 2013 and 2012, 
Viad  had  aggregate  liabilities  recorded  of  $664,000  and  $633,000,  respectively,  related  to  restricted  stock  unit  liability 
awards. In February 2013 and 2012, portions of the 2009 and 2010 restricted stock unit awards vested and cash payouts of 
$300,000  and  $257,000  were  distributed,  respectively.  A  portion  of  the  2009  PBRS  unit  awards  vested  effective 
December 31, 2009 and cash payouts of $35,000 and $52,000 were distributed in January 2012 and 2011, respectively. 

Stock Options. The following table summarizes stock option activity: 

Options outstanding at January 1, 2011 
Exercised 
Forfeited or expired 

Options outstanding at December 31, 2011 
Exercised 
Forfeited or expired 

Options outstanding at December 31, 2012 
Exercised 
Forfeited or expired(1) 
Award modification 

Options outstanding at December 31, 2013 
(1) This includes the reversal of previously canceled stock options. 

Shares 

763,794 $
(14,616)
(164,977)
584,201
(12,099)
(208,206)
363,896
(59,543)
(15,853)
25,823
314,323

Weighted- 
Average 
Exercise Price 

23.38   
20.14     
23.88     
23.32   
19.41     
25.81     
22.03   
19.42     
40.45     
N/A    
19.79   

Options 
Exercisable 

451,194

396,688

276,009

314,323

As  of  December 31,  2013,  there  were  no  unrecognized  costs  related  to  non-vested  stock  option  awards.  No  stock 
options  were  granted  in  2013,  2012  or  2011. As  previously  discussed  above,  the  equitable  adjustments  to  the  outstanding 
stock options resulting from the special cash dividend paid on November 14, 2013 reduced the exercise price and increased 
the number of shares of common stock underlying such options. 

The following table summarizes information concerning stock options outstanding and exercisable as of December 31, 

2013: 

Options Outstanding

Options Exercisable

Range of Exercise Prices: 
$17.62 
$22.85 
$31.03 
$35.28 
$17.62 to $35.28 

Weighted-
Average 
Remaining 
Contractual Life 
(in years)

5.7 $
1.9
1.2
0.1
5.1

Weighted- 
Average 
Exercise Price 
17.62
22.85
31.03
35.28
19.79

Shares 

262,788
10,895
22,118
18,522
314,323

Shares 

  Weighted- 
Average 
Exercise Price 
17.62
22.85
31.03
35.28
19.79

262,788   $
10,895  
22,118  
18,522  
314,323  

Additional information pertaining to stock options is provided in the table below: 

(in thousands) 
Total intrinsic value of stock options outstanding
Total intrinsic value of stock options exercised 
Fair value of stock options vested 
Cash received from the exercise of stock options
Tax benefits (deficiencies) realized for tax deductions related to stock 
option exercises and performance-based awards 

$
$
$
$

$

2013 

2012 

2011 

2,723 $
1,611 $
532 $
777 $

2,329    $
296    $
539    $
248    $

—
325
682
296

404 $

96 

  $

(325)

The aggregate intrinsic value of stock options outstanding in the table above represents the difference between Viad’s 
closing stock price on December 31 of each year and the exercise price, multiplied by the number of in-the-money options. 

F-11 

 
 
 
 
 
 
 
 
 
 
 
 
 
The  intrinsic  value  of  stock  options  outstanding  therefore  changes  based  on  changes  in  the  fair  market  value  of  Viad’s 
common stock. 

Note 3. Acquisition of Businesses  

On February 19, 2013, Viad acquired the assets of Resource Creative Limited (“RCL”) for $647,000 in cash, subject to 
certain adjustments, plus a deferred payment of up to approximately $278,000, which is contingent upon RCL’s performance. 
RCL is a United Kingdom-based company specializing in providing creative graphic services to the exhibition, events and 
retail markets throughout the United Kingdom and continental Europe. 

The final amounts assigned to the assets of RCL as of the acquisition date included: property and equipment of $72,000, 
goodwill  of  $158,000  and  other  intangible  assets  of  $695,000.  In  addition,  a  liability  of  $278,000  was  recorded  as  of  the 
acquisition date related to the contingent consideration. The primary factor that contributed to a purchase price resulting in 
the recognition of goodwill relates to future growth opportunities. The goodwill is deductible for tax purposes over a period 
of 15 years. The amounts assigned to other intangible assets included: $564,000 of customer relationships and $131,000 of 
noncompete agreements. The weighted-average amortization period related to the other intangible assets was 4.5 years. The 
transaction costs related to the acquisition were insignificant. The results of operations of RCL have been included in Viad’s 
consolidated financial statements from the date of acquisition. 

In  March  2012,  Viad  acquired  the  Banff  International  Hotel  and  related  assets  for  $23.6  million  in  cash.  The  Banff 
International Hotel is a 162-guest room hotel located in downtown Banff, Alberta, Canada and is operated by Brewster within 
the Travel & Recreation Group. The following information represents the final amounts assigned to the assets and liabilities 
of the Banff International Hotel as of the date of acquisition: 

(in thousands) 
Cash and cash equivalents 
Accounts receivable 
Other current assets 
Property and equipment 
Goodwill 
Other intangible assets 

Total assets acquired 
Customer deposits 
Other current liabilities 

Total liabilities acquired 

Purchase price 

$

$

10
23
33
20,408
1,890
1,323
23,687
(64)
(67)
(131)
23,556

The goodwill recorded in connection with the transaction is included in the Travel & Recreation Group. The primary 
factor that contributed to a purchase price resulting in the recognition of goodwill relates to future growth opportunities. The 
goodwill  is  deductible  for  tax  purposes  pursuant  to  regulations  in  Canada. The  amount  assigned  to  other  intangible  assets 
relates  to  an  operating  contract  and  customer  relationships.  The  weighted-average  amortization  period  related  to  the  other 
intangible assets was 7.7 years. The transaction costs related to the acquisition were insignificant. The results of operations of 
the Banff International Hotel have been included in Viad’s consolidated financial statements from the date of acquisition. 

In September 2011, Viad acquired the Denali Backcountry Lodge and Denali Cabins for $15.3 million in cash. Denali 
Backcountry Lodge is a 42-guest room lodge located within Denali National Park and Preserve in Alaska and Denali Cabins 
consist of 46 guest cabins near the entrance to Denali National Park and Preserve. These properties are operated by Alaska 
Denali Travel within the Travel & Recreation Group. The Company recorded $3.2 million of goodwill in connection with the 
transaction. The amount assigned to other intangible assets of $626,000 relates to customer relationships. 

In June 2011, Viad acquired St. Mary Lodge (“St. Mary”) for $15.3 million in cash. St. Mary is a 115-guest room hotel 
located  outside  of  Glacier  National  Park’s  east  entrance  and  is  operated  by  Glacier  Park  within  the  Travel &  Recreation 
Group. The  Company  recorded  $3.1  million  of  goodwill  in  connection with  the  transaction. The  amount  assigned to  other 
intangible assets of $60,000 relates to a non-amortized business license. 

In January 2011, Viad acquired Grouse Mountain Lodge for $10.5 million in cash. Grouse Mountain Lodge is located 
in Whitefish, Montana and is operated by Glacier Park within the Travel & Recreation Group. The Company recorded $1.3 

F-12 

 
 
 
million of goodwill in connection with the transaction. The amount assigned to other intangible assets of $400,000 relates to a 
non-amortized business license.  

The following information represents the aggregate amounts assigned to the assets and liabilities of the acquisitions that 

occurred during 2011: 

(in thousands) 
Cash and cash equivalents 
Other current assets 
Property and equipment 
Goodwill 
Other intangible assets 

Total assets acquired 
Customer deposits 
Other current liabilities 
Other long-term liabilities 

Total liabilities acquired 

Purchase price 

$

$

30
870
32,905
7,645
1,086
42,536
(821)
(198)
(382)
(1,401)
41,135

The  primary  factor  that  contributed  to  the  recognition  of  goodwill  for  the  2011  acquisitions  relates  to  future  growth 
opportunities. The acquired goodwill is included in the Travel & Recreation Group and is deductible for tax purposes over a 
period  of  15  years.  The  transaction  costs  related  to  the  acquisitions  were  insignificant.  The  results  of  operations  of  the 
acquisitions have been included in Viad’s consolidated financial statements from the date of each acquisition. See Note 7 for 
a discussion of impairment charges on goodwill.  

The following table summarizes the unaudited pro forma results of operations attributable to Viad, assuming that the 

acquisitions above had each been completed at the beginning of each year: 

(in thousands, except per share data) 
Revenue 
Depreciation and amortization 
Segment operating income 
Income from continuing operations 
Net income attributable to Viad 
Diluted net income per share 
Basic net income per share 

Note 4. Inventories  

$

2012 

2013 
973,039   $  1,027,107  $
28,697  
45,919  
20,444  
21,572  
1.06  
1.06  

31,131 
41,859 
5,269 
5,893 
0.29 
0.29 

2011 
956,570
30,648
28,602
10,674
11,125
0.45
0.45

The components of inventories as of December 31 were as follows: 

(in thousands) 
Raw materials 
Work in process 

Inventories 

Note 5. Property and Equipment  

2013 

2012 

$

$

14,825   $
13,168  
27,993   $

16,422
19,234
35,656

In August 2013, Viad sold a facility and the land upon which it was situated within the Marketing & Events Group for 

$12.7 million (net of selling costs). Viad recorded a gain on the sale of the facility and related land of $4.8 million. 

F-13 

 
 
 
 
 
 
Property and equipment as of December 31 consisted of the following: 

(in thousands) 
Land and land interests 
Buildings and leasehold improvements 
Equipment and other 

Gross property and equipment 
Accumulated depreciation 

Property and equipment, net 

2013 

2012 

$

$

23,646    $
139,889   
294,409   
457,944   
(267,614 ) 
190,330    $

26,124
137,293
310,448
473,865
(276,567)
197,298

Included in the “Equipment and other” caption above are capitalized costs incurred in developing or obtaining internal 
use software. The net carrying amount of capitalized software was $13.9 million and $14.2 million as of December 31, 2013 
and 2012, respectively.  

Included  in  the  “Land  and  land  interests”  caption  above  are  certain  leasehold  interests  in  land  within  the  Travel & 
Recreation Group for which the Company is considered to have perpetual use rights. The carrying amount of these leasehold 
interests  was  $10.0  million  and  $10.6  million  at  December 31,  2013  and  2012,  respectively.  These  land  interests  are  not 
subject to amortization. 

Depreciation expense was $27.4 million, $30.0 million and $28.4 million for 2013, 2012 and 2011, respectively. During 
2013, Viad recorded impairment charges of $952,000 at the Marketing & Events Group related to the write off of a touring 
exhibition  asset  and amounts  capitalized  for  internally  developed  software  that  is not anticipated  to be put  into use. These 
impairment losses are included in the consolidated statements of operations under the caption “Other impairment charges.”  

Note 6. Other Investments and Assets  

As of December 31 other investments and assets consisted of the following: 

(in thousands) 
Cash surrender value of life insurance 
Workers’ compensation insurance security deposits
Other 

Total other investments and assets 

Note 7. Goodwill and other Intangible Assets  

2013 

2012 

$

$

19,690    $
3,350   
11,986   
35,026    $

19,142
3,350
9,924
32,416

In  August  2013,  Viad  was  notified  by  the  Park  Service  that  the  concession  contract  for  Glacier  National  Park, 
commencing in 2014, was awarded to another concessionaire. As a result, management revised its outlook for future revenues 
and  earnings  from  Glacier  Park  and  performed  an  impairment  evaluation  of  goodwill  at  the  Glacier  Park  reporting  unit. 
Based on this evaluation, the Company recorded a non-cash impairment charge of $4.5 million representing all goodwill at 
the  Glacier  Park  reporting  unit,  of  which  $892,000  related  to  the  noncontrolling  interest. The  goodwill  impairment  loss  is 
included in the consolidated statements of operations under the caption “Goodwill impairment charge.”  

The changes in the carrying amount of goodwill were as follows: 

(in thousands) 
Balance at January 1, 2012 
Business acquisitions 
Foreign currency translation adjustments 

Balance at December 31, 2012 
Goodwill impairment charge 
Business acquisition 
Foreign currency translation adjustments 

Balance at December 31, 2013 

Marketing & 
Events U.S. 

Marketing & 
Events 
International 

Travel & 
Recreation 
Group 

$

$

62,686 $
—
—
62,686
—
—
—
62,686 $

22,198 $
—
856
23,054
—
158
(601)
22,611 $

48,810    $
1,890   
1,380   
52,080   
(4,461 ) 
—   
(3,373 ) 
44,246    $

Total 

133,694
1,890
2,236
137,820
(4,461)
158
(3,974)
129,543

F-14 

 
 
 
 
 
 
 
The following table summarizes goodwill by reporting unit and segment as of December 31: 

(in thousands) 
Marketing & Events Group: 
Marketing & Events U.S. 
Marketing & Events International: 

GES United Kingdom 
GES Canada 

Total Marketing & Events Group 
Travel & Recreation Group: 

Brewster 
Alaska Denali Travel 
Glacier Park 

Total Travel & Recreation Group 
Total Goodwill 

2013 

2012 

$

62,686    $

62,686

14,049   
8,562   
85,297   

41,062   
3,184   
—   
44,246   
129,543    $

13,894
9,160
85,740

44,435
3,184
4,461
52,080
137,820

$

For impairment testing purposes, the goodwill related to the Marketing & Events U.S. segment is assigned to and tested 
at  the  operating  segment  level.  Furthermore,  the  goodwill  related  to  the  Marketing &  Events  International  segment  is 
assigned to and tested based on the segment’s geographical operations. For the Marketing & Events International segment the 
reporting units are GES United Kingdom and GES Canada. Brewster, Glacier Park and Alaska Denali Travel are considered 
reporting units for goodwill impairment testing purposes within the Travel & Recreation Group. 

As a result of the Company’s most recent analysis performed in October 2013, the excess of the estimated fair values 
over the carrying values (expressed as a percentage of the carrying amounts) under step one of the impairment test was 139 
percent, 58 percent and 59 percent for each of the Marketing & Events Group reporting units in the United States, the United 
Kingdom and Canada, respectively. For the Brewster and Alaska Denali Travel reporting units, the excess of the estimated 
fair  value  over  the  carrying  value  was  54  percent  and  15  percent,  respectively,  as  of  the  most  recent  impairment  test. 
Significant reductions in the Company’s expected future revenues, operating income or cash flow forecasts and projections, 
or an increase in reporting unit cost of capital, could trigger additional impairment testing, which may result in impairment 
charges. 

As of December 31, 2013, Viad had cumulative goodwill impairment charges of $229.7 million since the adoption of 

the goodwill impairment testing provisions of ASC Topic 350. 

A summary of other intangible assets as of December 31, 2013 is presented below: 

(in thousands) 
Amortized intangible assets: 

Customer contracts and relationships 
Other 

Total amortized intangible assets 
Unamortized intangible assets: 

Business licenses 

Total 

Gross Carrying 
Value 

Accumulated 
Amortization 

Net Carrying 
Value 

$

$

5,537 $
1,280
6,817

460
7,277 $

(2,521)  $ 
(276) 
(2,797) 

—  
(2,797)  $ 

3,016
1,004
4,020

460
4,480

F-15 

 
 
 
 
   
 
   
 
   
 
 
 
 
   
 
 
   
A summary of other intangible assets as of December 31, 2012 is presented below: 

(in thousands) 
Amortized intangible assets: 

Customer contracts and relationships 
Other 

Total amortized intangible assets 
Unamortized intangible assets: 

Business licenses 

Total 

Gross Carrying 
Value 

Accumulated 
Amortization 

Net Carrying 
Value 

$

$

3,594 $
959
4,553

460
5,013 $

(2,384)  $ 
(108) 
(2,492) 

—  
(2,492)  $ 

1,210
851
2,061

460
2,521

Intangible asset amortization expense for 2013, 2012 and 2011 was $1.3 million, $693,000 and $772,000, respectively. 
The weighted-average amortization period of customer contracts and relationships and other amortizable intangible assets is 
approximately 5.2 years and 1.8 years, respectively. Estimated amortization expense related to amortized intangible assets for 
future years is expected to be as follows: 

(in thousands) 
2014 
2015 
2016 
2017 
2018 
Thereafter 

Note 8. Accrued Liabilities and Other  

As of December 31 other current liabilities consisted of the following: 

(in thousands) 
Continuing operations: 
Customer deposits 
Accrued compensation 
Self-insured liability accrual 
Accrued restructuring 
Accrued employee benefit costs 
Accrued dividends 
Accrued sales and use taxes 
Accrued foreign income taxes 
Other 

Total continuing operations 
Discontinued operations: 

Self-insured liability accrual 
Environmental remediation liabilities 
Other 

Total discontinued operations 
Total other current liabilities 

$
$
$
$
$
$

996
795
671
553
442
563

2013 

2012 

29,207    $
15,113   
7,603   
3,877   
2,751   
2,192   
1,609   
565   
9,573   
72,490   

469   
353   
177   
999   
73,489    $

50,172
25,067
8,501
4,084
3,132
2,053
3,179
28
9,998
106,214

527
571
372
1,470
107,684

$

$

F-16 

 
 
 
 
 
   
 
 
   
 
 
 
 
   
 
   
As of December 31 other deferred items and liabilities consisted of the following: 

(in thousands) 
Continuing operations: 

Self-insured liability accrual 
Accrued compensation 
Foreign deferred tax liability
Accrued restructuring 
Other 

Total continuing operations 
Discontinued operations: 

Environmental remediation liabilities 
Self-insured liability accrual 
Accrued income taxes 
Other 

Total discontinued operations 
Total other deferred items and liabilities 

Note 9. Debt  

Long-term debt as of December 31 was as follows: 

(in thousands, except interest rates) 
Revolving credit agreement, 2.2% (2013) weighted-average interest rate at December 31, 
2013 
Capital lease obligations, 6.9% (2013) and 6.4% (2012) weighted-average interest rate at 
December 31, due to 2017 

Total debt 

Current portion 

Long-term capital lease obligations 

2013 

2012 

17,316    $
8,349   
1,989   
1,919   
7,552   
37,125   

4,666   
4,489   
1,085   
1,254   
11,494   
48,619    $

15,579
8,061
2,024
3,140
6,734
35,538

4,745
5,188
1,053
1,304
12,290
47,828

2013 

2012 

10,000 

  $

—

1,668 
11,668   
(10,903 ) 

765    $

2,226
2,226
(1,347)
879

$

$

$

$

In May 2011, Viad entered into an amended and restated revolving credit agreement (the “Credit Facility”). The Credit 
Facility provides for a $130 million revolving line of credit, which may be increased up to an additional $50 million under 
certain circumstances. The term of the Credit Facility is five years (expiring on May 18, 2016) and borrowings are to be used 
for general  corporate  purposes  (including  permitted  acquisitions) and  to  support  up  to  $50  million  of  letters  of  credit. The 
lenders have a first perfected security interest in all of the personal property of Viad and GES, including 65 percent of the 
capital stock of top-tier foreign subsidiaries. As of December 31, 2013, Viad’s total debt of $11.7 million consisted of a $10 
million  revolver  borrowing  on  the  Credit  Facility  and  $1.7  million  of  capital  lease  obligations. As  of  December 31,  2013, 
Viad had $118.7 million of capacity remaining under its Credit Facility reflecting outstanding letters of credit of $1.3 million 
and the outstanding balance under the Credit Facility of $10 million. 

Borrowings  under  the  Credit  Facility  (of  which  GES  is  a  guarantor)  are  indexed  to  the  prime  rate  or  the  London 
Interbank Offered Rate, plus appropriate spreads tied to Viad’s leverage ratio. Commitment fees and letters of credit fees are 
also tied to Viad’s leverage ratio. The fees on the unused portion of the Credit Facility are currently 0.35 percent annually. 

The  Credit Facility  contains various  affirmative  and negative  covenants  that  are  customary  for facilities  of  this  type, 
including a fixed-charge coverage ratio, leverage ratio and dividend and share repurchase limits. Significant other covenants 
include  limitations  on:  investments,  additional  indebtedness,  sales/leases  of  assets,  acquisitions,  consolidations  or  mergers 
and liens on property. As of December 31, 2013, Viad was in compliance with all covenants. 

In December 2012, the Credit Facility was amended to remove the limitation on share repurchases of $10 million in the 
aggregate per calendar year pursuant to certain conditions. The amendment allows share repurchases unless the Company’s 
leverage ratio, as defined in the Credit Facility, is greater than 1.50 to 1.00 or a default or an unmatured default, as defined in 
the  Credit  Facility,  exists.  The  amendment  also  allows  dividends  to  be  declared  and  paid  in  excess  of  $10  million  in  the 
aggregate  per  calendar  year,  as  well  as  distributions  on  its  capital  stock,  as  defined  in  the  Credit  Facility,  unless  the 

F-17 

 
 
 
 
   
 
   
 
 
 
 
 
Company’s leverage ratio, as defined in the Credit Facility, is greater than 1.50 to 1.00 or a default or an unmatured default, 
as defined in the Credit Facility, exists. 

Effective November 14, 2013, the Credit Facility was amended to remove the liquidity covenant that required Viad to 
maintain at all times not less than $50 million of unrestricted cash and cash equivalent investments, as that term is defined in 
the Credit Facility. With the amendment, the Credit Facility no longer requires any minimum amount of unrestricted cash and 
cash equivalent investments. 

As of December 31, 2013, Viad had certain obligations under guarantees to third parties on behalf of its subsidiaries. 
These guarantees are not subject to liability recognition in the consolidated financial statements and relate to leased facilities 
entered into by the Company’s subsidiary operations. The Company would generally be required to make payments to the 
respective  third  parties  under  these  guarantees  in  the  event  that  the  related  subsidiary  could  not  meet  its  own  payment 
obligations. The  maximum potential amount of future payments that Viad would be required to make under all guarantees 
existing  as  of  December 31,  2013  would  be  $13.7  million.  These  guarantees  relate  to  leased  facilities  and  expire  through 
October  2017.  There  are  no  recourse  provisions  that  would  enable Viad  to  recover  from  third  parties  any  payments  made 
under the guarantees. Furthermore, there are no collateral or similar arrangements whereby Viad could recover payments.  

Aggregate annual maturities of long-term debt and capital lease obligations as of December 31, 2013 are as follows: 

(in thousands) 
2014 
2015 
2016 
2017 
2018 

Total 

Less: Amount representing interest 

Present value of minimum lease payments 

Revolving Credit 
Agreement 

Capital Lease 
Obligations 

$

$

10,000    $
—   
—   
—   
—   
10,000   

  $

984
609
186
32
2
1,813
(145)
1,668

The gross amount of assets recorded under capital leases as of December 31, 2013 was $3.9 million and accumulated 
amortization  was  $2.1  million.  As  of  December 31,  2012,  the  gross  amount  of  assets  recorded  under  capital  leases  and 
accumulated amortization was $5.9 million and $2.9 million, respectively. The amortization charges related to assets recorded 
under capital leases are included in depreciation expense. See Note 5. 

The weighted-average interest rate on total debt was 4.2 percent, 8.5 percent and 7.8 percent for 2013, 2012 and 2011, 
respectively. The estimated fair value of total debt was $11.5 million and $2.1 million as of December 31, 2013 and 2012, 
respectively. The fair value of debt was estimated by discounting the future cash flows using rates currently available for debt 
of similar terms and maturity. 

Note 10. Fair Value Measurements  

The fair value of an asset or liability is defined as the price that would be received to sell an asset or paid to transfer a 
liability in an orderly transaction between market participants at the measurement date. The fair value guidance requires an 
entity to maximize the use of quoted prices and other observable inputs and minimize the use of unobservable inputs when 
measuring fair value, and also establishes a fair value hierarchy which prioritizes the inputs to valuation techniques used to 
measure fair value as follows: 

Level 1 - Quoted prices in active markets for identical assets or liabilities. 
Level 2 - Observable inputs other than quoted prices included within Level 1 that are observable for the asset or liability, 

either directly or indirectly. 

Level 3 - Unobservable inputs to the valuation methodology that are significant to the measurement of fair value. 

F-18 

 
 
 
 
 
 
Viad measures its money market mutual funds and certain other mutual fund investments at fair value on a recurring 

basis using Level 1 inputs. The fair value information related to these assets is summarized in the following tables: 

(in thousands) 
Assets: 

Money market funds 
Other mutual funds 

Total assets at fair value on a recurring basis

(in thousands) 
Assets: 

Money market funds 
Other mutual funds 

Total assets at fair value on a recurring basis

Fair Value Measurements at Reporting Date Using

Quoted Prices in
Active 
Markets 
(Level 1) 

Significant 
Other 
Observable 
Inputs 
(Level 2) 

Significant 
Unobserved 
Inputs 
(Level 3) 

December 31, 2013

$

$

118 $

2,023
2,141 $

118 $

2,023
2,141 $

—    $
—   
—    $

—
—
—

Fair Value Measurements at Reporting Date Using 

Quoted Prices 
in Active 
Markets 
(Level 1) 

Significant 
Other 
Observable 
Inputs 
(Level 2) 

Significant 
Unobserved 
Inputs 
(Level 3) 

December 31, 2012

$

$

10,177 $
1,239
11,416 $

10,177 $
1,239
11,416 $

—    $
—   
—    $

—
—
—

As  of  December 31,  2013  and  2012, Viad  had  investments  in  money  market  mutual  funds  of  $118,000  and  $10.2 
million, respectively, which are included in the consolidated balance sheets under the caption “Cash and cash equivalents.” 
These  investments  are  classified  as  available-for-sale  and  were  recorded  at  fair  value.  There  have  been  no  realized  or 
unrealized gains or losses related to these investments and the Company has not experienced any redemption restrictions 
with respect to any of the money market mutual funds. 

As of December 31, 2013 and 2012, Viad had investments in other mutual funds of $2.0 million and $1.2 million, 
respectively,  which  are  classified  in  the  consolidated  balance  sheets  under  the  caption  “Other  investments  and  assets.” 
These  investments  were  classified  as  available-for-sale  and  were  recorded  at  fair  value. As  of  December 31,  2013  and 
2012, there were unrealized gains of $700,000 ($429,000 after-tax) and $450,000 ($275,000 after-tax), respectively, which 
were included in the consolidated balance sheets under the caption “Accumulated other comprehensive income (loss).” 

The carrying values of cash and cash equivalents, receivables and accounts payable approximate fair value due to the 

short-term maturities of these instruments. The estimated fair value of debt obligations is disclosed in Note 9. 

During 2013, Viad had certain non-financial assets that were measured at fair value on a non-recurring basis using 
Level  3  inputs.  These  assets  include  goodwill  and  certain  property  and  equipment  for  which  impairment  losses  were 
recorded during 2013. The fair value information related to these assets is summarized in the following table: 

Fair Value Measurements at Reporting Date Using 

December 31, 
2013 

Quoted Prices in
Active 
Markets 
(Level 1) 

Significant
Other 
Observable 
Inputs 
(Level 2) 

Significant 
Unobserved 
Inputs 
(Level 3) 

Total Gains 
(Losses) 

$

— $
—

— $
—

— $

—   $ 
—  

—

  $ 

— $
—

(4,461)
(952)

— $

(5,413)

(in thousands) 
Assets: 

Goodwill (1) 
Property and equipment(1) 

Total assets at fair value on a non-recurring 
basis 
(1) See Notes 5 and 7 for details of the impairment charges.  

$

— $

F-19 

 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
Note 11. Income Per Share  

The following are the components of basic and diluted income per share: 

(in thousands, except per share data) 
Net income attributable to Viad (diluted) 

Less: Allocation to non-vested shares 

Net income allocated to Viad common stockholders (basic)
Basic weighted-average outstanding common shares

Additional dilutive shares related to share-based compensation

$

$

Diluted weighted-average outstanding shares
Income per share: 
Basic income attributable to Viad common stockholders
Diluted income attributable to Viad common stockholders(1)
(1) Diluted income per share amount cannot exceed basic income per share. 

$
$

2013 

2012 

2011 

21,555 $
(485)
21,070 $
19,850
415
20,265

1.06 $
1.06 $

5,897    $
(157 ) 
5,740    $
19,701   
304   
20,005   

0.29    $
0.29    $

9,210
(248)
8,962
19,719
336
20,055

0.45
0.45

Options  to  purchase  47,000,  110,000  and  304,000  shares  of  common  stock  were  outstanding  during  2013,  2012  and 
2011, respectively, but were not included in the computation of dilutive shares outstanding because the effect would be anti-
dilutive.  Additionally,  415,000,  304,000  and  336,000  share-based  compensation  awards  were  considered  dilutive  and 
included in the computation of diluted income per share in 2013, 2012 and 2011, respectively. 

Note 12. Employee Stock Ownership Feature of 401(k) Plan  

Viad funds its matching contributions to employees’ 401(k) accounts through the Company’s ESOP portion of the Viad 
Corp Capital Accumulation Plan (the “401(k) Plan”). All eligible employees of Viad and its participating affiliates, other than 
certain  employees  covered  by  collective-bargaining  agreements  that  do  not  expressly  provide  for  participation  of  such 
employees in an employee stock ownership plan, may participate in the employee stock ownership feature within the 401(k) 
Plan. 

In  1989,  the  ESOP  borrowed  $40.0  million  (guaranteed  by  Viad)  to  purchase  treasury  shares  from  the  Company.  In 
2004, Viad borrowed $12.2 million under its revolving credit agreement to pay in full the outstanding ESOP loan and obtain 
release of Viad from its guarantee of the loan. In connection with the loan payoff, the ESOP entered into a $12.4 million loan 
with  Viad  maturing  in  June  2009  calling  for  minimum  quarterly  principal  payments  of  $250,000  plus  interest.  The  same 
amount,  representing  unearned  employee  benefits,  was  recorded  as  a  reduction  of  stockholders’  equity.  In  2007,  the  loan 
agreement between the ESOP and Viad was extended to December 31, 2016. As of December 31, 2013, the balance of the 
ESOP loan was $44,000 and is included in the consolidated balance sheets under the caption “Unearned employee benefits 
and  other.”  The  liability  is  reduced  as  the  ESOP  makes  principal  payments  on  the  borrowing,  and  the  amount  offsetting 
stockholders’  equity  is  reduced  as  stock  is  allocated  to  employees  and  benefits  are  charged  to  expense.  The  401(k)  Plan 
repays the loan using Viad contributions and dividends received on the unallocated Viad shares held by the 401(k) Plan. 

Information regarding ESOP transactions is as follows: 

(in thousands) 
Amounts paid by ESOP for: 

Debt repayment 
Interest 

Amounts received from Viad as: 

Contributions 
Dividends 

2013 

2012 

2011 

$

1,280 $
1

1,202
79

1,647    $
5   

1,604   
48   

1,490
8

1,435
63

Shares  were  released  for  allocation  to  participants  based  upon  the  ratio  of  the  current  year’s  principal  and  interest 
payments to the sum of the total principal and interest payments expected over the remaining life of the loan. Viad recorded 
expense of $1.3 million, $1.7 million and $1.6 million in 2013, 2012 and 2011, respectively. 

Unallocated shares held by the 401(k) Plan totaled 4,361 and 130,577 as of December 31, 2013 and 2012, respectively. 
Shares  allocated  during  2013  and  2012  totaled  126,216  and  162,703,  respectively.  In  January  2014,  the  4,361  shares 
F-20 

 
 
 
 
 
   
 
 
 
 
   
 
 
   
remaining    in  the  ESOP  as  of  December  31,  2013  had  been  fully  exhausted.  Future  matching  contributions  on  employee 
deferrals will be made from shares held in treasury. 

Note 13. Preferred Stock Purchase Rights  

Viad has  authorized  five  million  and  two million  shares of Preferred Stock  and  Junior  Participating Preferred  Stock, 

respectively, none of which was outstanding on December 31, 2013. 

On February 28, 2013, Viad’s shareholder rights plan (the “Rights Agreement”), as adjusted in connection with Viad’s 
one-for-four reverse stock split on July 1, 2004 and as amended on February 28, 2012, terminated on its own terms and the 
Preferred Stock Purchase Rights issued pursuant to the Rights Agreement expired. 

Note 14. Accumulated Other Comprehensive Income  

Changes in accumulated other comprehensive income (“AOCI”) by component were as follows: 

(in thousands) 

Unrealized Gains 
on Investments 

Cumulative 
Foreign Currency 
Translation 
Adjustments 

Unrecognized Net 
Actuarial Loss and 
Service Credit 

Accumulated 
Other 
Comprehensive 
Income 

Balance at January 1, 2013 

  $

Other comprehensive income before 
reclassifications 
Amounts reclassified from AOCI, net of tax  

Net other comprehensive income (loss) 
Balance at December 31, 2013 

  $

275 $

215
(61)
154
429 $

42,158 $

(14,968)  $ 

(11,311)
—
(11,311)
30,847 $

3,421
288  
3,709  
(11,259)  $ 

27,465

(7,675)
227
(7,448)
20,017

The following table presents information about reclassification adjustments out of AOCI: 

(in thousands) 

Unrealized gains on investments 
Tax effect 

Recognized net actuarial loss 

Amortization of prior service credit 

Tax effect 

2013 

2012 

Affected Line Item in the 
Statement Where Net 
Income is Presented 

$

$

$

$

99 $
(38)
61 $

(1,349) $

902

159
(288) $

92    Interest income 
(35)   Income taxes 
57    Net of tax 

(1,239)   See Note 16 
1,113    See Note 16 
  Income taxes 

42
(84)   Net of tax 

F-21 

 
 
 
 
 
 
 
 
 
 
 
 
 
Note 15. Income Taxes 

The following represents a reconciliation of income tax expense and the amount that would be computed using the 

statutory federal income tax rates: 

(in thousands) 
Computed income tax expense at 
statutory federal income tax rate of 35%  $ 
State income taxes, net of federal 
provision 
Foreign tax rate differentials 
U.S. tax on foreign earnings (net of 
foreign tax credits) 
Tax resolutions, net 
Change in valuation allowance 
Proceeds from life insurance 
Return to provision and other adjustments 
Other, net 

Income tax expense 

$ 

2013 

2012 

2011 

10,201

35.0 % $

9,381

35.0 %  $ 

4,613

35.0 %

345
77

(1,831)
—
(2,184)
(196)
1,664
514
8,590

1.2 %
0.3 %

(6.3)%
— %
(7.5)%
(0.7)%
5.7 %
1.8 %
29.5 % $

470
(2,031)

(595)
—
14,220
(472)
(371)
241
20,843

1.8 % 
(7.6)% 

(100)
(1,679)

(0.8)%
(12.7)%

(2.2)% 
— % 
53.1 % 
(1.8)% 
(1.4)% 
0.9 % 
77.8 %  $ 

1,105
(103)
(55)
—
(43)
150
3,888

8.4 %
(0.8)%
(0.4)%
— %
(0.3)%
1.1 %
29.5 %

Viad is subject to regular and recurring audits by the taxing authorities in the jurisdictions in which the Company 
conducts  or  had  previously  conducted  operations.  These  include  U.S.  federal  and  most  state  jurisdictions,  and  certain 
foreign jurisdictions including Canada, the United Kingdom and Germany. 

Viad exercises judgment in determining its income tax provision due to transactions, credits and calculations where 
the ultimate tax determination is uncertain. As of December 31, 2013, the Company recognized an increase in the liability 
for uncertain tax positions for continuing operations of approximately $736,000 as there were no accrued gross liabilities 
associated with uncertain tax positions as of December 31, 2012. As of December 31, 2013, Viad had accrued interest and 
penalties  related  to  uncertain  tax  positions  for  continuing  operations  of  $20,000.  Viad  classifies  interest  and  penalties 
related  to  income  tax  liabilities  as  a  component  of  income  tax  expense.  The  tax  expense  impact  of  the  uncertain  tax 
positions was $200,000 due to tax credit carryforwards that were available to offset the expense. The Company believes 
that it is reasonably possible that approximately $293,000 of its uncertain tax positions could be resolved or settled within 
the next twelve months, which would reduce the amount of accrued income taxes payable. 

During 2011, Viad recorded tax benefits related to the favorable resolution of tax matters in continuing operations of  
$103,000.  These  tax  resolutions  primarily  represent  the  reversal  of  amounts  accrued  for  tax  and  related  interest  and 
penalties in connection with uncertain tax positions which were effectively settled or for which there was a lapse of the 
applicable statute of limitations. 

In addition to the above, Viad had accrued gross liabilities associated with uncertain tax positions for discontinued 
operations of $636,000 as of both December 31, 2013 and 2012. In addition, as of December 31, 2013 and 2012, Viad had 
accrued  interest  and  penalties  related  to  uncertain  tax  positions  for  discontinued  operations  of  $450,000  and  $418,000, 
respectively.  Future  tax  resolutions  or  settlements  that  may  occur  related  to  these  uncertain  tax  positions  would  be 
recorded  through  discontinued  operations  (net  of  federal  tax  effects,  if  applicable).  Viad  believes  that  it  is  reasonably 
possible that the unrecognized tax benefits related to discontinued operations will be recognized or settled during the next 
12 months as the statute of limitations related to this item will lapse on December 31, 2014. 

F-22 

 
 
 
The following represents a reconciliation of the total amounts of liabilities associated with uncertain tax positions 

(excluding interest and penalties): 

(in thousands) 
Balance, January 1, 2011 
Reductions for tax positions taken in prior years
Reductions for tax settlements 
Reductions for lapse of applicable statutes 

Balance at December 31, 2011 
Reductions for tax positions taken in prior years
Reductions for tax settlements 
Reductions for lapse of applicable statutes 

Balance at December 31, 2012 
Additions for tax positions taken in prior years
Reductions for tax positions taken in prior years
Reductions for tax settlements 
Reductions for lapse of applicable statutes 

Balance at December 31, 2013 

Continuing 
Operations 

Discontinued 
Operations 

Total 

$

$

— $
—
—
—
—
—
—
—
—
736
—
—
—
736 $

636   $
—  
—  
—  
636  
—  
—  
—  
636  
—  
—  
—  
—  
636   $

636
—
—
—
636
—
—
—
636
736
—
—
—
1,372

Viad’s 2010 through 2013 U.S. federal tax years and various state tax years from 2009 through 2013 remain subject 
to income tax examinations by tax authorities. Additionally, 2005, 2006, 2008 and 2009 remain subject to examination 
due to federal net operating loss carryback claims. In addition, tax years from 2010 through 2013 related to Viad’s foreign 
taxing jurisdictions also remain subject to examination. 

Viad classifies liabilities associated with uncertain tax positions as non-current liabilities in its consolidated balance 
sheets unless they are expected to be paid within the next year. As of December 31, 2013 and 2012, the Company had 
liabilities  associated  with  uncertain  tax  positions  (including  interest  and  penalties)  of  $1.8  million  and  $1.1  million, 
respectively, which were classified as non-current liabilities. 

F-23 

 
 
 
Deferred income tax assets and liabilities included in the consolidated balance sheets as of December 31 related to 

the following:  

(in thousands) 
Deferred tax assets: 

Tax credit carryforwards 
Pension, compensation and other employee benefits
Provisions for losses 
Net operating loss carryforward 
State income taxes 
Other deferred income tax assets 

Total deferred tax assets 

Valuation allowance 
Foreign deferred tax assets included above

Net deferred tax assets 

Deferred tax liabilities: 

Property and equipment 
Deferred tax related to life insurance 
Goodwill and other intangible assets 
Unremitted foreign earnings 
Other deferred income tax liabilities 

Total deferred tax liabilities 

Foreign deferred tax liabilities included above
United States deferred tax assets 

2013 

2012 

$

$

26,945    $
23,835   
13,674   
4,794   
2,170   
5,552   
76,970   
(12,393 ) 
(1,713 ) 
62,864   

(7,861 ) 
(4,842 ) 
(959 ) 
(398 ) 
(393 ) 
(14,453 ) 
1,989   
50,400    $

25,290
31,782
15,229
1,755
2,813
5,331
82,200
(14,576)
(990)
66,634

(8,801)
(4,992)
(1,306)
(978)
(176)
(16,253)
2,024
52,405

Viad  is  required  to  estimate  and  record  provisions  for  income  taxes  in  each  of  the  jurisdictions  in  which  the 
Company operates. Accordingly, the Company must estimate its actual current income tax liability, and assess temporary 
differences arising from the treatment of items for tax purposes, as compared to the treatment for accounting purposes. 
These differences result in deferred tax assets and liabilities which are included in Viad’s consolidated balance sheets. The 
Company  must  assess  the  likelihood  that  deferred  tax  assets  will  be  recovered  from  future  taxable  income  and  to  the 
extent that recovery is not likely, a valuation allowance must be established. The Company uses significant judgment in 
forming  a  conclusion  regarding  the  recoverability  of  its  deferred  tax  assets  and  evaluates  the  available  positive  and 
negative evidence to determine whether it is more-likely-than-not that its deferred tax assets will be realized in the future. 
As of December 31, 2013 and 2012, Viad had gross deferred tax assets of $77.0 million and $82.2 million, respectively. 
These  deferred  tax  assets  reflect  the  expected  future  tax  benefits  to  be  realized  upon  reversal  of  deductible  temporary 
differences, and the utilization of net operating loss and tax credit carryforwards. 

The  Company  considered  all  available  positive  and  negative  evidence  regarding  the  future  recoverability  of  its 
deferred tax assets, including the Company’s recent operating history, taxpaying history and future reversals of deferred 
tax liabilities. The Company also evaluated its ability to utilize its foreign tax credits, given its recent utilization history. 
These  tax  credits  are  subject  to  a  10-year  carryforward  period  and  begin  to  expire  in  2019.  Based  on  the  Company’s 
assessment,  it  was  determined  during  the  fourth  quarter  of  2012 that  the  weight  of  the  evidence  indicated  that  certain 
deferred tax assets associated with foreign tax credit carryforwards no longer met the more-likely-than-not test regarding 
the realization of those assets. As a result, the Company recorded a valuation allowance of $13.4 million related to all of 
its foreign tax credit carryforwards. During 2013, the Company generated additional foreign tax credit carryforwards of 
$1.9 million for which an additional valuation allowance was recorded. However, the Company also determined, due to 
the taxable income associated with the Glacier Park possessory interest the Company received in the first quarter of 2014, 
it  was  more-likely-than-not  that  a  portion  of  its  previously  existing  foreign  tax  credit  carryforwards  would  be  utilized. 
Therefore,  during  the  fourth  quarter  of  2013,  the  Company  reversed  $4.1  million  of  its  valuation  allowance  related  to 
those tax credits. Accordingly, the Company recorded a net decrease to income tax expense of $2.2 million and a decrease 
of  $300,000  to  deferred  tax  assets  for  a  total  decrease  to  income  tax  expense  of  $2.5  million  related  to  changes  in  the 
valuation allowance associated with its foreign tax credit carryforwards. As of December 31, 2013 and 2012, Viad had 
federal, state and foreign net operating loss carryforwards of $96.0 million and $82.0 million, respectively, for which the 
Company had deferred tax assets of $4.8 million and $1.8 million, respectively. The state and foreign net operating loss 

F-24 

 
 
 
 
   
 
   
 
carryforwards  expire  on  various  dates  from  2014  through  2033.  During  2013,  the  Company  increased  its  valuation 
allowance related to state and foreign net operating loss carryforwards by $329,000. As of December 31, 2013 and 2012, 
Viad had a valuation allowance of $1.5 million and $1.2 million, respectively, related to those state and foreign deferred 
tax assets. With respect to all other deferred tax assets, management believes that recovery from future taxable income is 
more-likely-than-not. 

As  noted  above,  Viad  uses  considerable  judgment  in  forming  a  conclusion  regarding  the  recoverability  of  its 
deferred tax assets. As a result, there are inherent uncertainties regarding the ultimate realization of these assets, which is 
primarily  dependent  on  Viad’s  ability  to  generate  sufficient  taxable  income  in  future  periods.  In  future  periods,  it  is 
reasonably  possible  that  the  relative  weight  of  positive  and  negative  evidence  regarding  the  recoverability  of  Viad’s 
deferred  tax  assets  may  change,  which  could  result  in  a  material  increase  or  decrease  in  the  Company’s  valuation 
allowance. If such a change in the valuation allowance were to occur, it would result in a material increase or decrease to 
income tax expense in the period the assessment was made. 

As of December 31, 2013, Viad had  tax  credit  carryforwards  related  to  alternative  minimum  tax  of $11.3  million 
that may be carried forward indefinitely. Additionally, as of December 31, 2013, Viad had foreign tax credit carryforwards 
of $15.0 million, of which $222,000 expire in 2019, $8.3  million expire in 2020, $4.4  million expire in 2021 and $2.1 
million  expire  in  2033.  The  Company  has  a  valuation  allowance  of  $10.9  million  related  to  the  foreign  tax  credit 
carryforwards. Viad also had general business credits of $622,000 as of December 31, 2013, which expire at various dates 
from 2028 to 2033. 

Viad  has  not  recorded  deferred  taxes  on  certain  historical  unremitted  earnings  of  its  Canadian  subsidiaries  as 
management  intends  to  reinvest  those  earnings  in  its  Canadian  operations. As  of  December 31,  2013,  the  incremental 
unrecognized tax liability (net of estimated foreign tax credits) related to those undistributed earnings was approximately 
$1.0  million.  To  the  extent  that  circumstances  change  and  it  becomes  apparent  that  some  or  all  of  those  undistributed 
earnings will be remitted to the U.S., Viad would accrue income taxes attributable to such remittance. 

Income tax expense consisted of the following: 

(in thousands) 
Current: 

United States: 

Federal 
State 
Foreign 

Total current 
Deferred: 

United States: 

Federal 
State 
Foreign 

Total deferred 

Income tax expense 

2013 

2012 

2011 

$

$

(2,134) $
(286)
9,606
7,186

1,113
651
(360)
1,404
8,590 $

(272)  $
2,189  
7,652  
9,569  

11,127  
40  
107  
11,274  
20,843   $

(4,643)

1,292
8,163
4,812

992
(1,560)
(356)
(924)
3,888

The  aggregate  tax  benefit  realized  in  connection  with  the  vesting  of  restricted  stock  and  the  exercise  of  stock 
options  was  $404,000  for  2013,  which  was  recorded  as  a  credit  to  stockholders’  equity.  During  2012  and  2011,  the 
Company recorded tax deficiencies of $96,000 and $325,000, respectively, related to the vesting of restricted stock and 
the exercise of stock options, which were recorded as charges to stockholders’ equity. 

Eligible  subsidiaries  (including  sold  and  discontinued  businesses  up  to  their  respective  disposition  dates)  are 

included in the consolidated federal and other applicable income tax returns of Viad. 

F-25 

 
 
 
 
 
   
 
 
   
 
 
   
 
 
   
 
United States and foreign income from continuing operations before income taxes was as follows: 

(in thousands) 
Foreign 
United States 

Income from continuing operations before income taxes

Note 16. Pension and Postretirement Benefits  

2013 

2012 

2011 

$

$

25,010 $
4,138
29,148 $

29,645   $
(2,843) 
26,802   $

29,407
(16,227)
13,180

Domestic Plans. Viad has trusteed, frozen defined benefit pension plans that cover certain employees which are funded 
by the Company. Viad also maintains certain unfunded defined benefit pension plans which provide supplemental benefits to 
select  management  employees.  These  plans  use  traditional  defined  benefit  formulas  based  on  years  of  service  and  final 
average compensation. Funding policies provide that payments to defined benefit pension trusts shall be at least equal to the 
minimum funding required by applicable regulations. 

Viad also has certain defined benefit postretirement plans that provide medical and life insurance for certain eligible 
employees, retirees and dependents. The related postretirement benefit liabilities are recognized over the period that services 
are provided by employees. In addition, Viad retained the obligations for these benefits for retirees of certain sold businesses. 
While the plans have no funding requirements, Viad may fund the plans. 

The components of net periodic benefit cost and other amounts recognized in other comprehensive income of Viad’s 

pension plans included the following: 

(in thousands) 
Net periodic benefit cost: 

Service cost 
Interest cost 
Expected return on plan assets 
Recognized net actuarial loss 

Net periodic benefit cost 
Other changes in plan assets and benefit obligations recognized in other 
comprehensive income: 

Net actuarial loss (gain) 
Reversal of amortization item: 

Net actuarial loss 

Total recognized in other comprehensive income (loss)
Total recognized in net periodic benefit cost and other 
comprehensive income (loss) 

2013 

2012 

2011 

$

66 $

1,030
(400)
583
1,279

(2,565)

(583)
(3,148)

104    $
1,150   
(406 ) 
491   
1,339   

1,942   

(491 ) 
1,451   

$

(1,869) $

2,790 

  $

121
1,189
(563)
457
1,204

1,589

(457)
1,132

2,336

F-26 

 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
The components of net periodic benefit cost and other amounts recognized in other comprehensive income of Viad’s 

postretirement benefit plans included the following: 

(in thousands) 
Net periodic benefit cost: 

Service cost 
Interest cost 
Expected return on plan assets 
Amortization of prior service credit 
Recognized net actuarial loss 

Net periodic benefit cost 
Other changes in plan assets and benefit obligations recognized in other 
comprehensive income: 

Net actuarial loss (gain) 
Prior service credit 

Reversal of amortization item: 

Net actuarial loss 
Prior service credit 

Total recognized in other comprehensive income (loss)
Total recognized in net periodic benefit cost and other 
comprehensive income (loss) 

2013 

2012 

2011 

$

156 $
663
—
(902)
518
435

(1,496)
(40)

(518)
902
(1,152)

146    $
814   
(74 ) 
(1,113 ) 
547   
320   

224   
—   

(547 ) 
1,113   
790   

$

(717) $

1,110 

  $

128

868
(135)
(1,277)
533
117

24
—

(533)
1,277
768

885

The following table indicates the funded status of the plans as of December 31: 

(in thousands) 
Change in benefit obligation: 

$ 

Benefit obligation at beginning of 
year 
Service cost 
Interest cost 
Actuarial adjustments 
Plan amendments 
Benefits paid 

Benefit obligation at end of year 
Change in plan assets: 

Fair value of plan assets at 
beginning of year 
Actual return on plan assets 
Company contributions 
Benefits paid 

Fair value of plan assets at end of 
year 
Funded status at end of year 

Funded Plans 

Unfunded Plans 

Postretirement
Benefit Plans 

2013 

2012 

2013 

2012 

2013 

2012 

15,348 $
—
608
(1,530)
—
(991)
13,435

10,624
580
659
(991)

13,938 $
—
659
1,419
—
(668)
15,348

11,570 $
66
422
(856)
—
(666)
10,536

  $ 

10,883
104  
491  
799  
—  
(707) 
11,570  

18,701 $
156
663
(1,631)
(40)
(930)
16,919

9,846
683
763
(668)

—
—
666
(666)

—
—  
707  
(707) 

1,397
(135)
188
(930)

18,667

146
814
250
—
(1,176)
18,701

2,118
100
355
(1,176)

10,872
(2,563) $

10,624
(4,724) $

—
(10,536) $

—
(11,570)  $ 

520
(16,399) $

1,397
(17,304)

$ 

F-27 

 
 
 
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
The  net  amounts  recognized  in  Viad’s  consolidated  balance  sheets  under  the  caption  “Pension  and  postretirement 

benefits” as of December 31 were as follows: 

(in thousands) 
Other current liabilities 
Non-current liabilities 
Net amount recognized 

Funded Plans

Unfunded Plans

Postretirement
Benefit Plans 

2013

2012

2013

2012

2013 

2012

$ 

$ 

— $

2,563
2,563 $

— $

4,724
4,724 $

713 $

9,823
10,536 $

816   $ 

10,754  
11,570   $ 

928 $

15,471
16,399 $

392
16,912
17,304

Amounts recognized in accumulated other comprehensive income as of December 31, 2013 consisted of: 

(in thousands) 
Net actuarial loss 
Prior service credit 

Subtotal 
Less tax effect 

Total 

Funded 
Plans 

Unfunded 
Plans 

Postretirement 
Benefit Plans 

Total 

$

$

6,972 $
—
6,972
(2,644)
4,328 $

3,480 $
—
3,480
(1,320)
2,160 $

4,692    $
(2,038 ) 
2,654   
(1,006 ) 
1,648    $

15,144
(2,038)
13,106
(4,970)
8,136

Amounts recognized in accumulated other comprehensive income as of December 31, 2012 consisted of: 

(in thousands) 
Net actuarial loss 
Prior service credit 

Subtotal 
Less tax effect 

Total 

Funded 
Plans 

Unfunded 
Plans 

Postretirement 
Benefit Plans 

Total 

$

$

9,052 $
—
9,052
(3,433)
5,619 $

4,548 $
—
4,548
(1,725)
2,823 $

6,706    $
(2,900 ) 
3,806   
(1,443 ) 
2,363    $

20,306
(2,900)
17,406
(6,601)
10,805

The  estimated  net  actuarial  loss  for  the  pension  plans  that  is  expected  to  be  amortized  from  accumulated  other 
comprehensive income into net periodic pension cost in 2014 is approximately $416,000. The estimated net actuarial loss for 
the  postretirement  benefit  plans  that  is  expected  to  be  amortized  from  accumulated  other  comprehensive  income  into  net 
periodic  benefit  cost  in  2014  is  approximately  $405,000.  The  estimated  prior  service  credit  for  the  postretirement  benefit 
plans that is expected to be amortized from accumulated other comprehensive income into net periodic benefit credit in 2014 
is approximately $592,000. 

The fair value of the domestic plans’ assets by asset class was as follows: 

(in thousands) 
Domestic pension plans: 

Fixed income securities 
U.S. equity securities 
Cash 
Other 

Total 

Postretirement benefit plans: 
Fixed income securities 
U.S. equity securities 
Cash 

Total 

Fair Value Measurements at December 31, 2013

Quoted Prices 
in Active 
Markets 

Total 

(Level 1) 

Significant 
Other 
Observable 
Inputs 

(Level 2) 

Significant 
Unobserved 
Inputs 

(Level 3) 

$

$

$

$

5,966 $
4,542
147
217
10,872 $

407 $
109
4
520 $

5,966 $
4,542
147
—
10,655 $

407 $
109
4
520 $

F-28 

—    $
—   
—   
217   
217    $

—    $
—   
—   
—    $

—
—
—
—
—

—
—
—
—

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
(in thousands) 
Domestic pension plans: 

Cash 
Other 

Total 

Postretirement benefit plans: 

Cash 

Fair Value Measurements at December 31, 2012

Quoted Prices 
in Active 
Markets 

Total 

(Level 1) 

Significant 
Other 
Observable 
Inputs 

(Level 2) 

Significant 
Unobserved 
Inputs 

(Level 3) 

$

$

$

10,401 $
223
10,624 $

10,401 $
—
10,401 $

1,397 $

1,397 $

—    $
223   
223    $

—    $

—
—
—

—

The  significant  amount  of  investments  held  in  cash  in  the  domestic  pension  and  postretirement  plans  as  of 
December 31,  2012  was  due  to  a  change  in  the  investment  custodian  during  December  2012.  All  securities  held  by  the 
previous  custodian  were  liquidated  to  cash  and  transferred  to  the  new  custodian  in  December 2012.  During  January  and 
February 2013, the new custodian invested the plans’ assets in a mix of equities and fixed income securities approximating 
the same mixes as December 31, 2011. 

Viad  employs  a  total  return  investment  approach  whereby  a  mix  of  equities  and  fixed  income  securities  is  used  to 
maximize  the  long-term  return  of  plan  assets  for  a  prudent  level  of  risk.  Risk  tolerance  is  established  through  careful 
consideration  of  plan  liabilities,  plan  funded  status,  and  corporate  financial  condition.  The  investment  portfolio  contains  a 
diversified blend of equity and fixed income securities. Furthermore, equity securities are diversified across U.S. and non-
U.S. stocks, as well as growth and value. Investment risk is measured and monitored on an ongoing basis through quarterly 
investment portfolio reviews and annual liability measurements. 

Viad utilizes a building-block approach in determining the long-term expected rate of return on plan assets. Historical 
markets are studied and long-term historical relationships between equity securities and fixed income securities are preserved 
consistent with the widely accepted capital market principle that assets with higher volatility generate a greater return over 
the  long  run.  Current  market  factors  such  as  inflation  and  interest  rates  are  evaluated  before  long-term  capital  market 
assumptions  are  determined.  The  long-term  portfolio  return  also  considers  diversification  and  rebalancing.  Peer  data  and 
historical returns are reviewed relative to Viad’s assumed rates for reasonableness and appropriateness. 

The following pension and postretirement benefit payments, which reflect expected future service, as appropriate, are 

expected to be paid, as well as the Medicare Part D subsidy expected to be received: 

(in thousands) 
2014 
2015 
2016 
2017 
2018 
2019-2022 

$

Funded 
Plans 

Unfunded 
Plans 

Postretirement 
Benefit 
Plans 

Medicare 
Part D Subsidy 
Receipts 

853 $
879
830
865
857
4,668

729 $
716
806
827
894
4,211

1,739    $
1,702   
1,691   
1,649   
1,609   
7,330   

254
254
253
251
247
1,169

F-29 

 
 
 
 
 
 
 
 
 
 
   
 
 
 
Foreign  Pension  Plans.  Certain  of  Viad’s  foreign  operations  also  maintain  trusteed  defined  benefit  pension  plans 
covering  certain  employees  which  are  funded  by  the  companies,  and  unfunded  defined  benefit  pension  plans  providing 
supplemental benefits to select management employees. These plans use traditional defined benefit formulas based on years 
of service and final average compensation. Funding policies provide that payments to defined benefit pension trusts shall be 
at least equal to the minimum funding required by applicable regulations. The components of net periodic benefit cost and 
other amounts recognized in other comprehensive income included the following: 

(in thousands) 
Net periodic benefit cost: 

Service cost 
Interest cost 
Expected return on plan assets 
Recognized net actuarial loss 

Net periodic benefit cost 
Other changes in plan assets and benefit obligations recognized in other 
comprehensive income: 

Net actuarial loss (gain) 
Reversal of amortization of net actuarial loss

Total recognized in other comprehensive income (loss)
Total recognized in net periodic benefit cost and other 
comprehensive income (loss) 

2013 

2012 

2011 

$

534 $
702
(698)
248
786

(1,214)
(248)
(1,462)

491    $
737   
(622 ) 
201   
807   

958   
(201 ) 
757   

$

(676) $

1,564 

  $

366
729
(665)
73
503

1,936
(73)
1,863

2,366

The following table represents the funded status of the plans as of December 31: 

(in thousands) 
Change in benefit obligation: 

Benefit obligation at beginning of year 
Service cost 
Interest cost 
Actuarial adjustments 
Benefits paid 
Translation adjustment 

Benefit obligation at end of year 
Change in plan assets: 

Fair value of plan assets at beginning of year
Actual return on plan assets 
Company contributions 
Benefits paid 
Translation adjustment 

Fair value of plan assets at end of year 
Funded status at end of year 

Funded Plans

Unfunded Plans

2013

2012

2013 

2012

$

15,387 $
534
582
(473)
(3,644)
(926)
11,460

12,997
1,148
1,892
(3,644)
(833)
11,560

$

100 $

13,141 $
491
607
1,086
(328)
390
15,387

11,028
860
1,111
(328)
326
12,997
(2,390) $

3,032    $
—   
120   
44   
(219 ) 
(66 ) 
2,911   

—   
—   
219   
(219 ) 
—   
—   
(2,911 )  $

2,939
—
130
113
(220)
70
3,032

—
—
220
(220)
—
—
(3,032)

As  of  December 31,  2013  and  2012,  the  foreign  funded  plans  had  net  assets  of  $100,000  and  net  liabilities  of  $2.4 
million,  respectively. The  unfunded  plans  had  liabilities  of  $2.9  million  and  $3.0  million  at  December 31,  2013  and  2012, 
respectively.  These  amounts  are  each  included  in  the  consolidated  balance  sheets  under  the  caption  “Pension  and 
postretirement benefits.” 

The net actuarial losses for the foreign funded plans as of December 31, 2013 and 2012 were $3.8 million ($2.8 million 
after-tax) and $5.3 million ($3.9 million after-tax), respectively. The net actuarial losses as of December 31, 2013 and 2012 
for the foreign unfunded plans were $367,000 ($275,000 after-tax) and $366,000 ($271,000 after-tax), respectively. 

F-30 

 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
   
The fair value of the foreign pension plans’ assets by asset category were as follows: 

(in thousands) 
Assets: 

Canadian fixed income securities 
International equity securities 
U.S. equity securities 
Other 

Total 

(in thousands) 
Assets: 

Canadian fixed income securities 
International equity securities 
U.S. equity securities 
Other 

Total 

Fair Value Measurements at December 31, 2013

Quoted Prices 
in Active 
Markets 
(Level 1) 

Significant 
Other 
Observable 
Inputs 
(Level 2) 

Significant 
Unobserved 
Inputs 
(Level 3) 

5,174 $
4,386
1,269
336
11,165 $

—    $
395   
—   
—   
395    $

—
—
—
—
—

Fair Value Measurements at December 31, 2012

Quoted Prices 
in Active 
Markets 
(Level 1) 

Significant 
Other 
Observable 
Inputs 
(Level 2) 

Significant 
Unobserved 
Inputs 
(Level 3) 

6,744 $
4,494
1,185
197
12,620 $

—    $
377   
—   
—   
377    $

—
—
—
—
—

Total 

5,174 $
4,781
1,269
336
11,560 $

Total 

6,744 $
4,871
1,185
197
12,997 $

$

$

$

$

The following payments, which reflect expected future service, as appropriate, are expected to be paid: 

(in thousands) 
2014 
2015 
2016 
2017 
2018 
2019-2022 

$

Funded 
Plans 

Unfunded 
Plans 

365    $
480   
485   
488   
512   
3,226   

213
213
212
212
211
1,051

Information for Pension Plans with an Accumulated Benefit Obligation in Excess of Plan Assets. The accumulated 

benefit obligations in excess of plan assets as of December 31 were as follows: 

(in thousands) 
Projected benefit obligation 
Accumulated benefit obligation 
Fair value of plan assets 

(in thousands) 
Projected benefit obligation 
Accumulated benefit obligation 
Fair value of plan assets 

Domestic Plans 

Funded Plans

Unfunded Plans

2013

2012

2013 

2012

13,435 $
13,435
10,872

15,348 $
15,348
10,624

10,536    $
10,227   
—   

11,570
11,322
—

Foreign Plans 

Funded Plans

Unfunded Plans

2013

2012

2013 

2012

11,460 $
10,823
11,560

15,387 $
14,307
12,997

2,911    $
2,911   
—   

3,032
3,032
—

$

$

F-31 

 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
  
 
 
 
 
Contributions.  In  aggregate  for  both  the  domestic  and  foreign  plans,  the  Company  anticipates  contributing  $1.4 
million to the funded pension plans, $942,000 to the unfunded pension plans and $950,000 to the postretirement benefit plans 
in 2014. 

Weighted-Average  Assumptions.  Weighted-average  assumptions  used  to  determine  benefit  obligations  as  of 

December 31 were as follows: 

Discount rate 
Rate of compensation increase 

Domestic Plans 

Funded Plans 

Unfunded Plans 

Postretirement 
Benefit Plans 

Foreign Plans 

2013 
4.89% 
N/A 

2012
4.11%
N/A

2013
4.60%
3.00%

2012
3.80%
4.50%

2013
4.65%
N/A

2012 
3.85 % 
N/A 

2013
4.67%
3.00%

2012
4.06%
3.00%

Weighted-average assumptions used to determine net periodic benefit cost were as follows: 

Discount rate 
Expected return on plan assets 
Rate of compensation increase 

Domestic Plans 

Funded Plans

Unfunded Plans

Postretirement 
Benefit Plans 

Foreign Plans

2013 
4.09%  
3.90%  
N/A 

2012
4.93%
4.20%
N/A

2013
3.80%
N/A
4.50%

2012
4.75%
N/A
4.50%

2013
3.85%
0.00%
N/A

2012 
4.70% 
4.65% 
N/A 

2013
4.03%
5.44%
3.00%

2012
4.65%
5.45%
3.00%

The assumed health care cost trend rate used in measuring the December 31, 2013 accumulated postretirement benefit 
obligation  was  8.0  percent,  declining  one-half  percent  each  year  to  the  ultimate  rate  of  5.0  percent  by  the  year  2019  and 
remaining  at  that  level  thereafter.  The  assumed  health  care  cost  trend  rate  used  in  measuring  the  December 31,  2012 
accumulated postretirement benefit obligation was 8.5 percent, declining one-half percent each year to the ultimate rate of 5.0 
percent by the year 2019 and remaining at that level thereafter. 

A  one-percentage-point  increase  in  the  assumed  health  care  cost  trend  rate  for  each  year  would  increase  the 
accumulated  postretirement  benefit  obligation  as  of  December 31,  2013  by  approximately  $1.5  million  and  the  total  of 
service and interest cost components by approximately $113,000. A one-percentage-point decrease in the assumed health care 
cost trend rate for each year would decrease the accumulated postretirement benefit obligation as of December 31, 2013 by 
approximately $1.3 million and the total of service and interest cost components by approximately $90,000. 

Multi-employer  Plans.  Viad  contributes  to  defined  benefit  pension  plans  under  the  terms  of  collective-bargaining 
agreements that cover its union-represented employees. The financial risks of participating in these multi-employer pension 
plans  generally  include  the  fact  that  assets  contributed  to  the  plan  by  one  employer  may  be  used  to  provide  benefits  to 
employees  of  other  participating  employers.  Furthermore,  if  a  participating  employer  ceases  to  contribute  to  the  plan,  the 
unfunded  obligations  of  the  plan  may  be  borne  by  the  remaining  participating  employers.  In  addition,  if  Viad  were  to 
discontinue its participation in some of its multi-employer pension plans, the Company may be required to pay those plans a 
withdrawal liability amount based on the underfunded status of the plan. Viad also contributes to defined contribution plans 
pursuant  to  its  collective-bargaining  agreements,  which  are  generally  not  subject  to  the  funding  risks  inherent  in  defined 
benefit pension plans. The overall level of Viad’s contributions to its multi-employer plans may significantly vary from year 
to  year  based  on  the  demand  for  union-represented  labor  to  support  the  Company’s  operations.  Viad  does  not  have  any 
minimum  contribution  requirements  for  future  periods  pursuant  to  its  collective-bargaining  agreements  for  individually 
significant multi-employer plans. 

F-32 

 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
   
   
 
 
 
 
 
 
 
Viad’s  participation  in  multi-employer  pension  plans  for  2013  is  outlined  in  the  following  table.  Unless  otherwise 
noted,  the  most  recent  Pension  Protection Act  zone  status  available  in  2013  and  2012  relates  to  the  plan’s  year  end  as  of 
December 31, 2012 and 2011, respectively, and is based on information received from the plan. Among other factors, plans in 
the red zone are generally less than 65 percent funded, plans in the yellow zone are less than 80 percent funded, and plans in 
the green zone are at least 80 percent funded. The “FIP/RP Status Pending/Implemented” column indicates plans for which a 
financial improvement plan or a rehabilitation plan is either pending or has been implemented. 

(in thousands) 
Pension Fund: 
Western Conference of 
Teamsters Pension Plan 

Southern California Local 
831—Employer Pension 
Fund(1) 
National Electrical Benefit 
Fund 

Chicago Regional Council 
of Carpenters Pension  
Fund(2) 
Electrical Contractors 
Assoc. Chicago Local 
Union 134, IBEW Joint 
Pension Trust of Chicago 
Plan #2 

Central States, Southeast 
and Southwest Areas 
Pension Plan 

Southwest Carpenters 
Pension Trust 

Machinery Movers Riggers 
& Mach Erect Local 136 
Supplemental Retirement  
Plan(1),(2) 

Nevada Resort Association 
IATSE Local 720 
Retirement Plan 

Sign Pictorial & Display 
Industry Pension Plan 
Carpenters Retirement Plan 
of Western Washington 

New England Teamsters & 
Trucking Industry 
Pension(3) 
Steelworkers Pension Trust 

All other funds(4) 
Total contributions to 
defined benefit plans 

Total contributions to other 
plans 

Total contributions to 
multi-employer plans 

EIN 

Plan 

No. 

Pension 
Protection Act 
Zone Status 

2013 

2012 

FIP/RP 
Status 
Pending/ 
Implemented 

Viad Contributions 

2013 

2012 

2011 

Surcharg
e Paid 

91-6145047   

1 

  Green 

Green 

No 

$

5,524 $

5,694 $ 

5,720

No 

95-6376874   

1 

  Green 

Green 

53-0181657   

1 

  Green 

Green 

No 

No 

2,244

2,358

2,232 

1,631

1,814

1,691 

36-6130207   

1 

  Yellow  Yellow 

Yes 

1,614

1,749

1,411 

No 

No 

No 

Expiration 
Date of 
Collective- 
Bargaining 
Agreement(s) 

3/31/14 to 
5/31/15

8/31/14

5/31/14 to 
6/16/14

5/31/14

51-6030753   

2 

  Green 

Green 

No 

957

108

— 

No 

6/3/14

36-6044243   

1 

  Red 

Red 

95-6042875   

1 

  Green 

Green 

Yes 

No 

836

812

874

944

725 

1,031 

No 

No 

7/31/15

6/30/15

36-1416355   

1 

  Red 

Red 

Yes 

430

930

386 

No 

6/30/14

51-0144767  

1 

  Red 

Red 

Yes 

94-6278490  

1 

  Green 

Green 

91-6029051   

1 

  Green 

Green 

04-6372430   

1 

  Yellow 

Red 

23-6648508   

499 

  Green 

Green 

No 

No 

Yes 

No 

No 

No 

No 

No 

No 

12/31/14

3/31/15

5/31/13

3/31/17

3/31/13 to 
2/28/15

367

367

357

516

196

357

329 

191 

286 

347

334

339 

266

2,592

326

2,468

422 
2,946     

18,344

18,668

17,709 

1,969

2,001

1,892 

$ 20,313 $ 20,669 $  19,601

(1) The Company contributed more than 5 percent of total plan contributions for the 2012 and 2011 plan years based on the 
plans’ Form 5500s. 
(2) Zone status as of 6/30/12 and 6/30/11. 
(3) Zone status as of 9/30/12 and 9/30/11. 
(4) Represents participation in 37 pension funds during 2013. 

Other Employee Benefits. Costs of the 401(k) Plan and other benefit plans totaled $1.3 million, $1.7 million and $1.3 

million in 2013, 2012 and 2011, respectively. 

F-33 

 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
   
   
 
 
 
   
 
 
   
   
 
 
 
   
 
 
   
   
 
 
 
   
 
 
 
Note 17. Restructuring Charges  

Marketing & Events Group Consolidation 

Beginning  in  2009,  Viad  commenced  certain  restructuring  actions  designed  to  reduce  the  Company’s  cost  structure 
primarily  within  the  Marketing &  Events  U.S.  segment,  and  to  a  lesser  extent  in  the  Marketing &  Events  International 
segment. The Company implemented a strategic reorganization plan in order to consolidate the separate business units within 
the Marketing & Events U.S. segment. The Company also consolidated facilities and streamlined its operations in the United 
Kingdom  and  Germany.  As  a  result,  the  Company  recorded  restructuring  charges  in  2013,  2012  and  2011,  primarily 
consisting of severance and related benefits as a result of workforce reductions and charges related to the consolidation and 
downsizing of facilities representing the remaining operating lease obligations (net of estimated sublease income) and related 
costs.  During  2012  and  2011,  the  Company  recorded  restructuring  charges  related  to  leased  facility  consolidations  and 
optimization of the Marketing & Events U.S. segment’s service delivery network. 

Other Restructurings 

The Company has recorded restructuring charges in connection with the consolidation of certain support functions at its 
corporate headquarters, and certain reorganization activities within the Travel & Recreation Group. These charges primarily 
consist  of  severance  and  related  benefits  due  to  headcount  reductions.  In  addition,  the  Company  had  recorded  significant 
restructuring  charges  in  past  years,  primarily  within  the  Marketing &  Events  U.S.  segment.  These  legacy  restructuring 
liabilities  represented  the  remaining  contractual  lease  obligations  on  certain  facilities,  and  were  subject  to  periodic 
adjustments as a result of changes in estimated sublease activity and other factors. 

The table below represents a reconciliation of beginning and ending liability balances by major restructuring activity: 

(in thousands) 
Balance at January 1, 2011 
Restructuring charges 
Cash payments 
Adjustment to liability 
Foreign currency translation adjustment 

Balance at December 31, 2011
Restructuring charges 
Cash payments 
Adjustment to liability 
Foreign currency translation adjustment 

Balance at December 31, 2012 
Restructuring charges (recoveries) 
Cash payments 
Adjustment to liability 

Balance at December 31, 2013 

Marketing & Events 
Group Consolidation 

Other Restructurings 

Severance &
Employee 
Benefits 

Facilities 

Severance &
Employee 
Benefits 

Facilities 

Total 

$

$

1,106 $
1,182
(1,175)
(294)
12
831
2,506
(2,670)
51
2
720
2,931
(2,411)
—
1,240 $

5,051 $
2,519
(2,356)
(397)
2
4,819
2,346
(1,567)
(27)
—
5,571
(315)
(1,691)
—
3,565 $

197 $ 
26
(199)
—
—
24
90
(114)
—
—
—
1,967
(498)
(478)
991 $ 

1,642   $
55  
(158) 
(263) 
—  
1,276  
—  
(343) 
—  
—  
933  
(692) 
(241) 
—  
—   $

7,996
3,782
(3,888)
(954)
14
6,950
4,942
(4,694)
24
2
7,224
3,891
(4,841)
(478)
5,796

As of December 31, 2013, the liabilities related to severance and employee benefits are expected to be paid by the end 
of 2014. Additionally, the liability of $3.6 million related to future lease payments are to be paid over the remaining lease 
terms at the Marketing & Events Group. See Note 20 for information regarding restructuring charges by segment. 

Note 18. Leases and Other  

Viad has entered into operating leases for the use of certain of its offices, equipment and other facilities. These leases 
expire  over  periods  up  to  40  years.  Leases  which  expire  are generally  renewed  or  replaced  by  similar  leases.  Some  leases 
contain scheduled rental increases accounted for on a straight-line basis. 

F-34 

 
 
 
   
 
As of December 31, 2013, Viad’s future minimum rental payments and related sublease rentals receivable with respect 

to non-cancelable operating leases with terms in excess of one year were as follows: 

(in thousands) 
2014 
2015 
2016 
2017 
2018 
Thereafter 
Total 

$

$

Rental 
Payments 

Receivable 
Under Subleases 
1,665
1,212
963
963
873
1,092
6,768

19,808    $
14,371   
9,439   
7,870   
6,097   
8,137   
65,722    $

Net rent expense under operating leases consisted of the following: 

(in thousands) 
Minimum rentals 
Sublease rentals 

Total rentals, net 

2013 

2012 

2011 

$

$

34,201 $
(6,815)
27,386 $

36,309    $
(6,501 ) 
29,808    $

30,860
(6,497)
24,363

The aggregate annual maturities and the related amounts representing interest on capital lease obligations are included 

in Note 9. 

In  addition,  as  of  December 31,  2013,  the  Company  had  aggregate  purchase  obligations  of  $31.6  million  related  to 

various licensing agreements, consulting and other contracted services. 

Note 19. Litigation, Claims, Contingencies and Other  

Viad  and  certain  of  its  subsidiaries  are  plaintiffs  or  defendants  to  various  actions,  proceedings  and  pending  claims, 
some of which involve, or may involve, compensatory, punitive or other damages. Litigation is subject to many uncertainties 
and it is possible that some of the legal actions, proceedings or claims could be decided against Viad. Although the amount of 
liability as of December 31, 2013 with respect to these matters is not ascertainable, Viad believes that any resulting liability, 
after taking into consideration amounts already provided for and insurance coverage, will not have a material effect on Viad’s 
business, financial position or results of operations. 

Viad is subject to various U.S. federal, state and foreign laws and regulations governing the prevention of pollution and 
the  protection  of  the  environment  in  the  jurisdictions  in  which  Viad  has  or  had  operations.  If  the  Company  has  failed  to 
comply with these environmental laws and regulations, civil and criminal penalties could be imposed and Viad could become 
subject to regulatory enforcement actions in the form of injunctions and cease and desist orders. As is the case with many 
companies, Viad also faces exposure to actual or potential claims and lawsuits involving environmental matters relating to its 
past  operations. Although  it  is  a  party  to  certain  environmental  disputes,  Viad  believes  that  any  resulting  liabilities,  after 
taking  into  consideration  amounts  already  provided  for  and  insurance  coverage,  will  not  have  a  material  effect  on  the 
Company’s financial position or results of operations. As of December 31, 2013 and 2012, Viad had recorded environmental 
remediation liabilities of $5.0 million and $5.3 million, respectively, related to previously sold operations. 

As of December 31, 2013, Viad had certain obligations under guarantees to third parties on behalf of its subsidiaries. 
These guarantees are not subject to liability recognition in the consolidated financial statements and relate to leased facilities 
entered into by Viad’s subsidiary operations. The Company would generally be required to make payments to the respective 
third parties under these guarantees in the event that the related subsidiary could not meet its own payment obligations. The 
maximum  potential  amount  of  future  payments  that  Viad  would  be  required  to  make  under  all  guarantees  existing  as  of 
December 31, 2013 would be $13.7 million. These guarantees relate to leased facilities expiring through October 2017. There 
are  no  recourse  provisions  that  would  enable Viad  to  recover  from  third  parties  any  payments  made  under  the  guarantees. 
Furthermore, there are no collateral or similar arrangements whereby Viad could recover payments. 

A significant portion of Viad’s employees are unionized and the Company is a party to approximately 100 collective-
bargaining  agreements,  with  approximately  one-third  requiring  renegotiation  each  year.  As  of  December 31,  2013, 
approximately  30  percent  of  Viad’s  regular  full-time  employees  are  covered  by  collective-bargaining  agreements.  If  the 

F-35 

 
 
 
 
 
Company were unable to reach an agreement with a union during the collective-bargaining process, the union may call for a 
strike or work stoppage, which may, under certain circumstances, adversely impact the Company’s businesses and results of 
operations. Viad believes that relations with its employees are satisfactory and that collective-bargaining agreements expiring 
in 2014 will be renegotiated in the ordinary course of business without having a material adverse effect on Viad’s operations. 

Viad’s  businesses  contribute  to  various  multi-employer  pension  plans  based  on  obligations  arising  under  collective 
bargaining agreements covering its union-represented employees. Viad’s contributions to these plans in 2013, 2012 and 2011 
totaled $20.3 million, $20.7 million and $19.6 million, respectively. Based upon the information available to Viad from plan 
administrators, management believes that several of these multi-employer plans are underfunded. The Pension Protection Act 
of 2006 requires pension plans underfunded at certain levels to reduce, over defined time periods, the underfunded status. In 
addition,  under  current  laws,  the  termination  of  a  plan,  or  a  voluntary  withdrawal  from  a  plan  by  Viad,  or  a  shrinking 
contribution base to a plan as a result of the insolvency or withdrawal of other contributing employers to such plan, would 
require  Viad  to  make  payments  to  such  plan  for  its  proportionate  share  of  the  plan’s  unfunded  vested  liabilities.  As  of 
December 31, 2013, the amount of additional funding, if any, that Viad would be required to make related to multi-employer 
pension plans is not ascertainable. 

On  December  31,  2013,  Glacier  Park’s  concession  contract  to  operate  lodging,  tour  and  transportation  and  other 
hospitality services for Glacier National Park expired. Glacier Park generated approximately 47 percent of its 2013 revenue 
through its concession contract for services provided within Glacier National Park. 

Upon completion of the contract term, the Company received in January 2014 cash payments totaling $25 million for 
the  Company’s  “possessory  interest,”  which  generally  means  the  value  of  the  structures  acquired  or  constructed,  fixtures 
installed  and  improvements  made  to  the  concession  property  at  Glacier  National  Park  during  the  term  of  the  concession 
contract. The Company anticipates a cash payment of approximately $5 million for the personal property Glacier Park used at 
the facilities covered by the concession contract.  

Glacier Park continues to generate revenue from the five properties it owns: (1) St. Mary Lodge in St. Mary, Montana; 
(2) Glacier Park Lodge in East Glacier, Montana; (3) Grouse Mountain Lodge in Whitefish, Montana; (4) the Prince of Wales 
Hotel  in  Waterton  Lakes  National  Park, Alberta;  and  (5)  Motel  Lake  McDonald,  which  is  located  inside  Glacier  National 
Park.  Glacier  Park  also  continues  to  operate  the  food  and  beverage  services  with  respect  to  these  properties  and  the  retail 
shops located near Glacier National Park. The five properties Glacier Park currently owns contain more than one-half of the 
rooms that Glacier Park operated in 2013. 

F-36 

 
Note 20. Segment Information  

Viad  measures  profit  and  performance  of  its  operations  on  the  basis  of  segment  operating  income  which  excludes 
restructuring  charges  and  recoveries  and  impairment  charges  and  recoveries.  Intersegment  sales  are  eliminated  in 
consolidation and intersegment transfers are not significant. Corporate activities include expenses not allocated to operations. 
Depreciation  and  amortization  and  share-based  compensation  expense  are  the  only  significant  non-cash  items  for  the 
reportable segments. No reportable segment has a client comprising more than 7.0 percent of that segment’s revenues, and no 
client  comprises  more  than  4.5  percent  of  Viad’s  revenues.  Disclosures  regarding  Viad’s  reportable  segments  with 
reconciliations to consolidated totals are as follows: 

2013 

2012 

2011 

628,856 $
229,312
(13,264)
844,904
127,888
972,792 $

676,772    $
240,137   
(14,869 ) 
902,040   
123,191   
1,025,231    $

631,360
218,639
(9,449)
840,550
101,814
942,364

11,024 $
9,068
20,092
25,799
45,891
(6,755)
39,136
550
(1,234)

409
(2,362)
(907)
(1,031)

(658)
(294)
(4,461)
29,148 $

5,579    $
12,321   
17,900   
23,962   
41,862   
(9,408 ) 
32,454   
593   
(1,303 ) 

(3,479 ) 
(1,373 ) 
(79 ) 
(11 ) 

—   
—   
—   
26,802    $

(6,269)
11,449
5,180
20,196
25,376
(7,682)
17,694
779
(1,511)

(3,756)
—
—
(26)

—
—
—
13,180

$

$

$

(in thousands) 
Revenues: 
Marketing & Events Group: 

U.S. 
International 
Intersegment eliminations 

Travel & Recreation Group 

Total Revenue 

Segment operating income (loss): 
Marketing & Events Group: 

U.S. 
International 

Travel & Recreation Group 

Corporate activities 

Interest income 
Interest expense 

Restructuring recoveries (charges): 

Marketing & Events U.S. 
Marketing & Events International 
Travel & Recreation Group 
Corporate 

Impairment charges: 

Marketing & Events U.S. 
Marketing & Events International 
Travel & Recreation Group 

Income from continuing operations before income taxes

$

F-37 

 
 
 
 
 
   
 
 
   
 
 
 
 
   
 
 
 
 
 
   
 
 
   
 
(in thousands) 
Assets: 
Marketing & Events Group: 

U.S. 
International 

Travel & Recreation Group 
Corporate and other 

Depreciation and amortization: 
Marketing & Events Group: 

U.S. 
International 

Travel & Recreation Group 
Corporate and other 

Capital expenditures: 
Marketing & Events Group: 

U.S. 
International 

Travel & Recreation Group 
Corporate and other 

2013 

2012 

2011 

194,422 $
81,058
209,611
76,841
561,932 $

203,145    $
100,387   
223,199   
123,846   
650,577    $

213,843
96,996
194,278
112,711
617,828

14,906 $
5,566
7,967
176
28,615 $

8,278 $
4,332
23,108
401
36,119 $

17,643    $
5,162   
7,781   
145   
30,731    $

7,525    $
4,913   
15,201   
36   
27,675    $

17,247
5,027
6,674
178
29,126

11,692
5,635
3,271
940
21,538

$

$

$

$

$

$

Products and Services. Viad’s revenues for each group of products and services are presented in the following table: 

(in thousands) 
Revenues: 

Exhibition and event services 
Exhibits and environments 
Travel and recreation services 

Total revenues 

2013 

2012 

2011 

$

$

685,350 $
159,554
127,888
972,792 $

726,429    $
175,611   
123,191   
1,025,231    $

670,054
170,496
101,814
942,364

Geographic Areas. Viad’s foreign operations are located principally in Canada, the United Kingdom, Germany and the 
United Arab Emirates. Marketing & Events Group revenues are designated as domestic or foreign based on the originating 
location of the product or service. Long-lived assets are attributed to domestic or foreign based principally on the physical 
location of the assets. Long-lived assets consist of “Property  and equipment, net” and “Other investments and assets.” The 
table below presents the financial information by major geographic area: 

(in thousands) 
Revenues: 

United States 
United Kingdom 
Canada 
Other international 

Total revenues 

Long-lived assets: 
United States 
Canada 
United Kingdom 
Other international 

Total long-lived assets 

2013 

2012 

2011 

$

$

$

$

656,927 $
151,217
148,934
15,714
972,792 $

132,315 $
82,986
9,631
424
225,356 $

700,414    $
153,027   
151,070   
20,720   
1,025,231    $

141,727    $
76,067   
9,757   
2,163   
229,714    $

660,998
124,208
140,374
16,784
942,364

145,217
47,624
8,165
3,858
204,864

F-38 

 
 
 
 
   
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
   
 
Note 21. Common Stock Repurchases  

In December 2012, Viad announced the authorization of its Board of Directors to repurchase shares of the Company’s 
common stock from time to time at prevailing market prices. No shares were repurchased on the open market during 2013. 
During 2012 and 2011, Viad repurchased 23,183 shares for $526,000 and 250,760 shares for $4.6 million, respectively. As of 
December 31,  2013,  1,030,438  shares  remain  available  for  repurchase.  Additionally,  during  2013,  2012  and  2011,  the 
Company  repurchased  50,156  shares  for  $1.3  million,  56,885  shares  for  $1.1  million  and  28,627  shares  for  $679,000, 
respectively, related to tax withholding requirements on share-based awards. 

Note 22. Discontinued Operations  

In  2013  and  2012,  Viad  recorded  income  from  discontinued  operations  of  $1.1  million  and  $624,000,  respectively, 
primarily  related  to  the  sale  of  land  associated  with  previously  sold  operations.  In  2011,  Viad  recorded  income  from 
discontinued operations of $451,000 related to the reversal of certain liabilities associated with previously sold operations. 

Note 23. Condensed Consolidated Quarterly Results (Unaudited)  

The following quarterly financial information was derived from the Company’s interim financial statements and was 
prepared  in  a  manner  consistent  with  the  annual  financial  statements  and  includes  all  adjustments  (consisting  of  normal 
recurring accruals) considered necessary for a fair presentation. 

2013 

2012 

(in thousands, except per share data) 
Revenues: 

Operating income (loss): 

Ongoing operations(1) 
Corporate activities 

Restructuring charges 

Impairment charges 

Operating income (loss) 

First 
Quarter 

Fourth 
Quarter 
$  285,163 $ 249,314 $ 236,473 $ 201,842 $ 268,772 $  246,450   $  307,457 $ 202,552

Second 
Quarter 

Second 
Quarter 

First 
Quarter 

Fourth 
Quarter 

Third 
Quarter 

Third 
Quarter 

$ 

12,827 $

10,881 $

24,624 $

(2,441) $

5,533 $ 

(806)
(720)

(1,167)
(773)

—
11,301 $

$ 

—
8,941 $

(2,034)
(714)
(5,413)
16,463 $

(2,748)
(1,684)

(1,777)
(2,225)

—
(6,873) $

—
1,531 $ 

10,498   $ 
(2,187)  
(678)  
—  
7,633   $ 

34,182 $

(8,351)

(2,036)
(608)

—
31,538 $

(3,408)
(1,431)

—

(13,190)

Income (loss) from continuing operations 
attributable to Viad(2) 
Net income (loss) attributable to Viad(2) 
$ 
Income (loss) per common share-Diluted(2),(3):   
Income (loss) from continuing operations 
attributable to Viad 

$ 

Net income (loss) attributable to Viad 

Income (loss) per common share-Basic(2),(3): 
Income (loss) from continuing operations 
attributable to Viad 

Net income (loss) attributable to Viad 

$ 

$ 

$ 

$ 

8,065 $
8,065 $

6,253 $
6,253 $

10,849 $
11,855 $

(4,740) $
(4,618) $

1,027 $ 
1,027 $ 

  $ 
5,451
6,090   $ 

19,976 $
19,976 $

(21,181)

(21,196)

0.40 $
0.40 $

0.31 $
0.31 $

0.53 $
0.58 $

(0.24) $
(0.23) $

0.05 $ 
0.05 $ 

  $ 
0.27
0.30   $ 

0.99 $
0.99 $

(1.07)

(1.07)

0.40 $
0.40 $

0.31 $
0.31 $

0.53 $
0.58 $

(0.24) $
(0.23) $

0.05 $ 
0.05 $ 

  $ 
0.27
0.30   $ 

0.99 $
0.99 $

(1.07)

(1.07)

(1) Represents revenues less costs of services and products sold. 
(2) The fourth quarter of 2012 includes a tax charge of $13.4 million representing a valuation allowance for certain deferred 

tax assets associated with foreign tax credit carryforwards. 

(3) The sum of quarterly income per share amounts may not equal annual income per share due to rounding. 

Note 24. Subsequent Events  

In connection with the expiration of the Company’s concession contract at Glacier National Park, Viad received cash 
payments in January 2014 totaling $25 million for its “possessory interest,” which generally means the value of the structures 
acquired  or  constructed,  fixtures  installed  and  improvements  made  to  the  concession  property  during  the  term  of  the 
concession  contract. The  Company  also  anticipates  a  cash  payment  of  approximately  $5  million  for  the  personal  property 
Glacier Park uses at the facilities covered by the concession contract. 

On January 24, 2014, Viad announced that its Board of Directors declared a special cash dividend of $1.50 per share, or 
approximately  $30.5  million  in  the  aggregate,  to  shareholders  of  record  at  the  close  of  business  on  February 7,  2014. The 
dividend was paid on February 14, 2014.  

F-39 

 
 
 
 
 
 
   
 
 
   
 
 
 
   
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

Board of Directors and Stockholders 
Viad Corp 
Phoenix, Arizona 

We have audited the accompanying consolidated balance sheets of Viad Corp and subsidiaries (the “Company”) as of 
December 31,  2013  and  2012,  and  the  related  consolidated  statements  of  operations,  comprehensive  income,  stockholders’ 
equity  and  cash  flows  for  each  of  the  three  years  in  the  period  ended  December 31,  2013.  Our  audits  also  included  the 
financial statement schedule listed in the Index at Item 15. These consolidated financial statements and financial statement 
schedule  are  the  responsibility  of  the  Company’s  management.  Our  responsibility  is  to  express  an  opinion  on  these 
consolidated financial statements and financial statement schedule based on our audits. 

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United 
States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial 
statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts 
and disclosures  in  the  financial  statements. An  audit  also includes  assessing  the accounting  principles  used  and  significant 
estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits 
provide a reasonable basis for our opinion. 

In our opinion, such consolidated financial statements present fairly, in all material respects, the financial position of 
the Company as of December 31, 2013 and  2012, and the results of its operations and its cash flows for each of the three 
years  in  the  period  ended  December 31,  2013,  in  conformity  with  accounting  principles  generally  accepted  in  the  United 
States  of  America.  Also,  in  our  opinion,  such  financial  statement  schedule,  when  considered  in  relation  to  the  basic 
consolidated financial statements taken as a whole, presents fairly, in all material respects, the information set forth therein. 

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United 
States), the Company’s internal control over financial reporting as of December 31, 2013, based on the criteria established in 
Internal  Control-Integrated  Framework  (1992)  issued  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway 
Commission and our report dated March 7, 2014 expressed an unqualified opinion on the Company’s internal control over 
financial reporting. 

/s/ DELOITTE & TOUCHE LLP 
Deloitte & Touche LLP 
Phoenix, Arizona 
March 7, 2014 

F-40 

 
 
 
VIAD CORP 
SCHEDULE II – VALUATION AND QUALIFYING ACCOUNTS 

(in thousands) 
Allowance for doubtful accounts: 

December 31, 2011 
December 31, 2012 
December 31, 2013 

Deferred tax valuation allowance: 

December 31, 2011 
December 31, 2012 
December 31, 2013 

Additions 

Deductions 

Balance at
Beginning 

of Year 

Charged to 

Charged to
Other 

Expense 

Accounts 

Write Offs 

Credited 
to Other 

Accounts 

Balance at 

End of Year 

$ 

$ 

1,172
1,072
1,150

411
356
14,576

1,696
708
313

—
14,220
1,917

—
—
—

—
—
—

(1,796) 
(630) 
(586) 

(55) 
—  
(4,100) 

— $
—
—

— $
—
—

1,072
1,150
877

356
14,576
12,393

F-41 

 
  
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
EXHIBIT INDEX 
Exhibit #   
3.A 

Copy of Restated Certificate of Incorporation of Viad Corp, as amended through July 1, 2004, filed as Exhibit 3.A
to Viad Corp’s Form 10-Q for the period ended June 30, 2004, is hereby incorporated by reference (SEC File No. 
001-11015; SEC Film No. 04961107). 
Copy of Bylaws of Viad Corp, as amended through December 5, 2013, filed as Exhibit 3 to Viad Corp’s Form 8-
K filed December 9, 2013, is hereby incorporated by reference. 
Copy of $130,000,000 Amended and Restated Credit Agreement dated as of May 18, 2011 and Affirmation and 
Amendment of Collateral Documents dated as of May 18, 2011, filed as Exhibit 4 to Viad Corp’s Form 8-K filed 
May 24, 2011, is hereby incorporated by reference. 
Copy of amendment No. 1 to the $130,000,000 Amended and Restated Credit Agreement dated as of May 18, 
2011, effective as of December 12, 2012, filed as Exhibit 4 to Viad Corp’s Form 8-K filed December 14, 2012, is 
hereby incorporated by reference. 
Copy of amendment No. 2 to the $130,000,000 Amended and Restated Credit Agreement dated as of May 18, 
2011, effective as of November 14, 2013, filed as Exhibit 4 to Viad Corp’s Form 8-K filed November 14, 2013, is 
hereby incorporated by reference. 
Copy of Pledge and Security Agreement, Guaranty, and Subsidiary Pledge and Security Agreement dated as of 
June 30, 2004, filed as Exhibit 4.A to Viad Corp’s Form 10-Q for the period ended June 30, 2004, is hereby 
incorporated by reference (SEC File No. 001-11015; SEC Film No. 04961107). 
Copy of 2007 Viad Corp Omnibus Incentive Plan, filed as Appendix A to Viad Corp’s Proxy Statement for the 
2012 Annual Meeting of Shareholders, filed April 13, 2012, is hereby incorporated by reference.+ 
Copy of form of Restricted Stock Agreement-Executives, effective as of February 25, 2008, pursuant to the 2007 
Viad Corp Omnibus Incentive Plan, filed as Exhibit 10.C to Viad Corp’s Form 8-K filed February 28, 2008, is 
hereby incorporated by reference (SEC File No. 001-11015).+ 
Copy of form of Restricted Stock Agreement for Outside Directors, effective as of February 25, 2008, pursuant to 
the 2007 Viad Corp Omnibus Incentive Plan, filed as Exhibit 10.F to Viad Corp’s Form 8-K filed February 28, 
2008, is hereby incorporated by reference (SEC File No. 001-11015).+ 
Copy of form of Restricted Stock Agreement-Executives (five-year cliff), effective as of March 23, 2011, 
pursuant to the 2007 Viad Corp Omnibus Incentive Plan, filed as Exhibit 10.A to Viad Corp’s Form 8-K filed 
March 29, 2011, is hereby incorporated by reference.+ 
Copy of form of Restricted Stock Agreement – Executives (three-year cliff vesting), effective as of March 23, 
2011, pursuant to the 2007 Viad Corp Omnibus Incentive Plan, filed as Exhibit 10.B to Viad Corp’s Form 8-K 
filed March 29, 2011, is hereby incorporated by reference. + 
Copy of form of Restricted Stock Units Agreement, effective as of March 23, 2011, pursuant to the 2007 Viad 
Corp Omnibus Incentive Plan, filed as Exhibit 10.C to Viad Corp’s Form 8-K filed March 29, 2011, is hereby 
incorporated by reference. + 
Copy of form of Performance Unit Agreement, effective as of March 23, 2011, pursuant to the 2007 Viad Corp 
Omnibus Incentive Plan, filed as Exhibit 10.D to Viad Corp’s Form 8-K filed March 29, 2011, is hereby 
incorporated by reference.+ 
Copy of Viad Corp Performance Unit Incentive Plan, effective as of February 27, 2013, pursuant to the 2007 Viad 
Corp Omnibus Incentive Plan, filed as Exhibit 10.D to Viad Corp’s Form 8-K filed March 5, 2013, is hereby 
incorporated by reference.+ 
Copy of Viad Corp Management Incentive Plan, amended as of February 27, 2013, pursuant to the 2007 Viad 
Corp Omnibus Incentive Plan, filed as Exhibit 10.C to Viad Corp’s Form 8-K filed March 5, 2013, is hereby 
incorporated by reference.+ 
Copy of form of Non-Qualified Stock Option Agreement, effective as of February 25, 2008, pursuant to the 2007 
Viad Corp Omnibus Incentive Plan, filed as Exhibit 10.D to Viad Corp’s Form 8-K filed February 28, 2008, is 
hereby incorporated by reference (SEC File No. 001-11015).+ 
Copy of form of Non-Qualified Stock Option Agreement, effective as of February 25, 2010, pursuant to the 2007 
Viad Corp Omnibus Incentive Plan, filed as Exhibit 10.B to Viad Corp’s Form 8-K filed February 26, 2010, is 
hereby incorporated by reference.+ 
Copy of form of Incentive Stock Option Agreement, effective as of February 25, 2010, pursuant to the 2007 Viad 
Corp Omnibus Incentive Plan, filed as Exhibit 10.A to Viad Corp’s Form 8-K filed February 26, 2010, is hereby 
incorporated by reference.+ 
Copy of form of Restricted Stock Units Agreement, effective as of February 24, 2009, pursuant to the 2007 Viad 
Corp Omnibus Incentive Plan, filed as Exhibit 10.A to Viad Corp’s Form 8-K filed February 26, 2009, is hereby 
incorporated by reference (SEC File No. 001-11015).+ 

3.B 

4.A1 

4.A2 

4.A3 

4.B 

10.A1 

10.A2 

10.A3 

10.A4 

10.A5 

10.A6 

10.A7 

10.A8 

10.A9 

10.A10 

10.A11 

10.A12 

10.A13 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
10.A14 

10.B1 

10.B2 

10.C1 

10.C2 

10.C3 

10.C4 

10.C5 

10.D1 

10.D2 

10.E 

10.F1 

10.F2 

10.G1 

10.G2 

10.H 

10.I 

14 

21 
23 

24 

Copy of form of Restricted Stock Agreement – Executives (three-year cliff vesting), effective as of November 29, 
2012, pursuant to the 2007 Viad Corp Omnibus Incentive Plan, filed as Exhibit 10 to Viad Corp’s Form 8-K filed 
December 3, 2012, is hereby incorporated by reference.+ 
Copy of 1997 Viad Corp Omnibus Incentive Plan, as amended through February 23, 2006, filed as Exhibit 10.A to 
Viad Corp’s 8-K filed February 28, 2006, is hereby incorporated by reference (SEC File No. 001-11015; SEC 
Film No. 06650477).+ 
Copy of form of Non-Qualified Stock Option Agreement, as amended through August 13, 2004, pursuant to the 
1997 Viad Corp Omnibus Incentive Plan, filed as Exhibit 10.C2 to Viad Corp’s Form 10-Q for the period ended 
September 30, 2004, is hereby incorporated by reference (SEC File No. 001-11015; SEC Film No. 041123501).+ 
Copy of Viad Corp Deferred Compensation Plan (Executive) Amended and Restated as of August 13, 2004, filed 
as Exhibit 10.A to Viad Corp’s Form 10-Q for the period ended September 30, 2004, is hereby incorporated by 
reference (SEC File No. 001-11015; SEC Film No. 041123501).+ 
Copy of form of Viad Corp Executive Severance Plan (Tier I-2013), effective as February 27, 2013, filed as 
Exhibit 10.B to Viad Corp’s Form 8-K filed March 5, 2013, is hereby incorporated by reference.+ 
Copy of forms of Viad Corp Executive Severance Plans (Tier I and II), amended and restated for Code Section 
409A as of January 1, 2005, filed as Exhibit 10.B to Viad Corp’s Form 8-K filed August 29, 2007, is hereby 
incorporated by reference (SEC File No. 001-11015; SEC Film No. 071088413).+ 

Copy of amendment No. 1 to Viad Corp Executive Severance Plan (Tier I), effective as of February 26, 2014, 
filed as Exhibit 10 to Viad Corp’s Form 8-K filed March 4, 2014, is hereby incorporated by reference.+ 
Copy of Executive Officer Pay Continuation Policy adopted February 7, 2007, filed as Exhibit 10.A to Viad 
Corp’s Form 8-K filed February 13, 2007, is hereby incorporated by reference (SEC File No. 001-11015; SEC 
Film No. 07609762).+ 
Copy of Employment Agreement between Viad Corp and Paul B. Dykstra dated as of May 15, 2007, filed as 
Exhibit 10.B to Viad Corp’s Form 8-K filed May 21, 2007, is hereby incorporated by reference (SEC File No. 
001-11015; SEC Film No. 07867527).+ 
Copy of Amendment No. 1 to Employment Agreement between Viad Corp and Paul B. Dykstra effective as of 
February 27, 2013, filed as Exhibit 10.A to Viad Corp’s Form 8-K filed March 5, 2013, is hereby incorporated by 
reference.+ 
Copy of Viad Corp Supplemental TRIM Plan, as amended and restated effective January 1, 2005 for Code Section 
409A, filed as Exhibit 10.E to Viad Corp’s Form 8-K filed August 29, 2007, is hereby incorporated by reference 
(SEC File No. 001-11015; SEC Film No. 071088413).+ 
Copy of Viad Corp Supplemental Pension Plan, amended and restated as of January 1, 2005 for Code Section 
409A, filed as Exhibit 10.A to Viad Corp’s Form 8-K filed August 29, 2007, is hereby incorporated by reference 
(SEC File No. 001-11015; SEC Film No. 071088413).+ 
Copy of Viad Corp Defined Contribution Supplemental Executive Retirement Plan, effective as of January 1, 
2013, filed as Exhibit 10.E to Viad Corp’s Form 8-K filed March 5, 2013, is hereby incorporated by reference.+ 
Summary of Compensation Program of Non-Employee Directors of Viad Corp as of January 1, 2012, filed as 
Exhibit 10.G1 to Viad Corp’s 2011 Form 10-K filed March 9, 2012, is hereby incorporated by reference.+ 
Description of Viad Corp Director’s Matching Gift Program, filed as Exhibit 10.Q to Viad Corp’s 1999 Form 10-
K filed March 17, 2000, is hereby incorporated by reference (SEC File No. 001-11015; SEC Film No. 572329).+ 
Copy of form of Indemnification Agreement between Viad Corp and Directors of Viad Corp, as approved by Viad 
Corp stockholders on October 16, 1987, as updated to reflect revised company name and gender-neutral 
references only, and filed as Exhibit 10.I to Viad Corp’s 2008 Form 10-K filed February 27, 2009, is hereby 
incorporated by reference (SEC File No. 001-11015).+ 
Copy of Retirement Plan for Management Employees of Brewster Inc., as amended and restated effective January 
1, 2010, and filed as Exhibit 10.J to Viad Corp’s 2009 Form 10-K filed March 8, 2010, is hereby incorporated by 
reference.+ 
Copy of Code of Ethics of Viad Corp adopted May 13, 2003, filed as Exhibit 14 to Viad Corp’s 2003 Form 10-K 
filed March 11, 2004, is hereby incorporated by reference (SEC File No. 001-11015; SEC Film No. 04663620). 

  List of Subsidiaries of Viad Corp.* 

Consent of Independent Registered Public Accounting Firm to the incorporation by reference into specified 
registration statements on Form S-3 or on Form S-8 of their report contained in this Annual Report.* 

  Power of Attorney signed by Directors of Viad Corp.*

 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
31.1 

31.2 

32.1 

32.2 

Exhibit of Certification of Chief Executive Officer of Viad Corp pursuant to Section 302 of the Sarbanes-Oxley 
Act of 2002.#* 
Exhibit of Certification of Chief Financial Officer of Viad Corp pursuant to Section 302 of the Sarbanes-Oxley 
Act of 2002.#* 
Additional Exhibit of Certification of Chief Executive Officer of Viad Corp pursuant to Section 906 of the 
Sarbanes-Oxley Act of 2002.#** 
Additional Exhibit of Certification of Chief Financial Officer of Viad Corp pursuant to Section 906 of the 
Sarbanes-Oxley Act of 2002.#** 
  XBRL Instance Document.** 

101.INS 
101.SCH    XBRL Taxonomy Extension Schema Document.**
101.CAL    XBRL Taxonomy Extension Calculation Linkbase Document.**
101.DEF    XBRL Taxonomy Extension Definition Linkbase Document.**
101.LAB    XBRL Taxonomy Extension Label Linkbase Document.**
101.PRE    XBRL Taxonomy Extension Presentation Linkbase Document.**

* 

Filed herewith. 

** 

Furnished herewith. 

+ 

# 

Management contract or compensation plan or arrangement.

A signed original of this written statement has been provided to Viad Corp and will be retained by Viad Corp and 
furnished to the Securities and Exchange Commission upon request. 

Documents incorporated by reference can be read and copied at the SEC’s public reference section, located in Room 
1580, 100 F Street, N.E., Washington, DC 20549, and on the SEC’s Internet site at www.sec.gov. 

 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
ViaD cORP  
BOaRD Of DiREctORs

Dr. Albert M.  
Teplin (1, 2)
Rockville, Maryland

Retired Senior Economist, Board 
of Governors of the Federal 
Reserve System

Paul B. Dykstra (4)
Phoenix, Arizona

Chairman, President and Chief 
Executive Officer

Andrew B. Benett (2, 4)
New Canaan, Connecticut

Global Chief Executive Officer 
of Havas Worldwide and Chief 
Strategy Officer of Havas 
Creative Group

Daniel Boggan Jr. (2, 3)
Oakland, California

Retired Senior Vice President 
and Chief Operating Officer, 
National Collegiate Athletic 
Association (NCAA)

Dr. Isabella  
Cunningham (1, 2, 4)
Austin, Texas

Ernest A. Sharpe Centennial 
Professor in Communication and 
Chair of Advertising Department at 
The University of Texas at Austin

Richard H. Dozer (1, 3)
Phoenix, Arizona

Former President, Arizona 
Diamondbacks, and President, 
US Airways Center

Robert E.  
Munzenrider (1, 3)
Payson, Arizona

Retired President, Harmon 
AutoGlass

Margaret E. Pederson (2, 3, 4)
New Canaan, Connecticut

President–Amirexx LLC and 
Managing Director, Golden 
Seeds Fund LP

Edward E. Mace (1, 3)
Denver, Colorado

President of Mace Pacific 
Holding Company, LLC

Board Committees

(1) Audit Committee (Chair, Robert E. Munzenrider)

(2) Corporate Governance and Nominating Committee (Chair, Dr. Albert M. Teplin)

(3) Human Resources Committee (Chair, Richard H. Dozer)

(4) Innovation & Marketing Strategy Committee (Chair, Margaret E. Pederson)

Specialists in the Art and Science of Engagement 

There’s  more  to  a  successful  trade  show 
than  meets  the  eye.  As  a  global  leader  in 
trade  show  and  event  marketing,  Global 
Experience  Specialists  (GES)  unique-
ly  combines  the  art  of  high-impact 
creativity  and  service  with  the 
science  of  easy-to-use  technol-
ogy,  strategy  and  worldwide 
logistics 
gain  more  awareness, 
more involvement and 
more  value 
their  trade  show 
programs.

to  help  clients 

from 

MARkETING & 
EVENTS GROUP

MARkETING & 
EVENTS GROUP

Exhibitor 
Services

GES 

range  of 

marketers  a 

material  handling, 

offers 
exhibitors  and 
full 
services 
and  capabilities,  from 
rig-
ging,  electrical  and  other 
on-site services to the design 
and  production  of  compel-
ling,  immersive  experiences  that 
engage  audiences  and  build  brand 
awareness.  GES  experts  in  design, 
brand  planning,  marketing  and  analytics 
create fully-integrated programs that weave 
together exhibits, events, audio visual, and full 
marketing  communications,  to  help  exhibitors 
engage attendees, generate and measure leads and 

improve ROI.

Show Organizer Services

GES  partners  with  show  organizers  to  create  high-value, 
face-to-face events that bring buyers and sellers together to 
conduct  business,  learn  about  new  products  and  services  and 
expand their  business  network. Along  with  a  complete range  of 
at-show services, GES offers organizers a full suite of online tools and 
new technologies that help them more easily manage the complexities 

of a trade show.

Other Marketing Services

In addition to marketing communications offered to clients, GES partners with 
leading entertainment brands, movie studios and sports marketers to generate 
buzz and excitement, through national and international promotional tours, large-
scale  touring  exhibitions,  PR  events  and  guerilla  marketing.  GES  also  partners  with 
retailers to design and produce unique retail environments and experiences that drive 
traffic, build brand awareness and improve sales. Retail solutions include pop-up stores and 

kiosks, large-scale interactive holiday programs and unique branded installations.

TRAVEL & 
RECREATION 
GROUP

TRAVEL & 

RECREATION 

GROUP

Brewster Travel Canada (Brewster)

With  expertise  in  travel  planning,  hospitality,  recreational  attractions  and 
transportation,  Brewster  has  been  delivering  authentic  Canadian  travel 
experiences to the global market for more than a century.  Brewster 
owns  and  operates  three  lodging  properties  and  four  recreational 
attractions within Banff and Jasper National Parks.  Brewster’s world-
class attractions include: the Banff Gondola; the Columbia Icefield 
Glacier Adventure;  the  Banff  Lake  Cruise;  and,  opening  in  May 
2014, the Glacier Skywalk.  Brewster also offers in-bound pack-
age tours, corporate and event management services, luxury 
motorcoach  charters,  guided  sightseeing  excursions  and 

convenient airport shuttle services.

Glacier Park

Glacier Park owns and operates five lodging proper-
ties that are ideally located for guests to enjoy the 
infinite splendors and majestic scenery of Glacier 
National Park and Waterton Lakes National Park.  
Ranging  from  historic  and  rustic  to  upscale, 
Glacier  Park’s  full-service  lodges,  inns,  cabins 
and  hotels  are  where  the  ordinary  stops 

and the journey begins.

Alaska Denali Travel

As Alaska experts and Denali special-
ists, the team at Alaska Denali Travel 
is  committed  to  sharing  the  best 
of  Alaska.    Alaska  Denali Travel 
owns  and  operates  two  lodg-
ing  properties  and  offers 
tours in and around Denali 
National  Park,  in  addition 
to  providing  complete 
ser-
vices  and  vacation  
packages  through-

travel  planning 

out Alaska.

Passionate Destination Experts 

Viad’s Travel & Recreation Group 
offers guests rich travel experiences 
in iconic natural destinations in North 
America through its hotels and lodges, 
recreational attractions, food and bever-
age offerings, retail operations, transporta-
tion services and package tours.  Composed 
of Brewster Travel Canada, Glacier Park and 
Alaska Denali Travel, the group has operations  
in or adjacent to Glacier and Denali National 
Parks 
in  the  United  States  and  
Banff,  Jasper  and  Waterton 
Lakes National Parks in 
Canada.

Executive Officers

Paul B. Dykstra
Chairman, President &  
Chief Executive Officer

Deborah J. DePaoli
General Counsel and Secretary

George N. Hines
Chief Information Officer

Ellen M. Ingersoll
Chief Financial Officer

Thomas M. Kuczynski
Chief Corporate Development & 
Strategy Officer

G. Michael Latta
Chief Accounting Officer – 
Controller

Steven W. Moster
Group President –  
Marketing & Events

President – Global Experience 
Specialists, Inc.

Shareholder Information

Annual Shareholders Meeting

The annual meeting of shareholders 
will be held on:

May 22, 2014

8:00 a.m. (MST)

The Ritz Carlton

2401 East Camelback Road 
Phoenix, AZ  85016

(602) 468-0700

www.ritzcarlton.com/en/Properties/Phoenix

Transfer Agent

To submit a change of address, to 
make inquiries regarding dividend  
payments, to mail Common Stock 
certificates for transfer or to redeem 
$4.75 Preferred Stock certificates, 
please contact:

Wells Fargo Shareowner Services

PO Box 64874 
St. Paul, MN 55164-0874

(800) 453-2235

www.wellsfargo.com/shareownerservices

Shareholders of record who receive 
more than one copy of this annual 
report may contact our transfer  
agent and arrange to have their 
accounts consolidated.

Pictured on front cover (from top to bottom):  
Glacier Skywalk, Rain Room installation at MoMA, Prince of Wales Hotel
otel

85004-4565      www.viad.com
1850 North Central Avenue, Suite 1900      Phoenix, AZ 85004-4565      www.viad.com

5      www.viad.co