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W W Grainger

gww · NYSE Industrials
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Industry Industrial - Distribution
Employees 10,000+
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FY2021 Annual Report · W W Grainger
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2021 ANNUAL REPORT

About Us

W.W. Grainger, Inc. (Grainger or the Company) is a leading broad line distributor with operations primarily in North America, Japan 
and the United Kingdom. Grainger achieves its purpose, We Keep the World Working,® by serving more than 4.5 million customers 
worldwide with a wide range of product categories that keep customer operations running and their people safe. The Company also 
delivers services and solutions, such as technical support and inventory management, to provide tangible value and save customers 
time and money. Grainger offers more than 2 million maintenance, repair and operating (MRO) products in its High-Touch Solutions 
assortment and more than 30 million products through its expanding Endless Assortment offering.

2021 Financial Summary
In 2021, Grainger announced the re-segmentation of its business into two reportable segments—High-Touch Solutions North America (N.A.) 
and Endless Assortment. Grainger operates with a continuous improvement mindset focused on driving growth while maintaining an efficient 
cost structure, which in turn creates high return on strategic investments.

High-Touch Solutions N.A.

Endless Assortment

Revenue

Daily Sales Growth %2

Adjusted Operating Margin %2

Adjusted ROIC 2

$10.2 B

11.3%

13.1%

32.5%

$2.6 B

19.2%

9.0%

36.0%

Other 1

$0.2 B

(34.2)%

(7.3)%

N/A

Total Company

$13.0 B

11.3%

11.9%

31.9%

1 Includes Cromwell as well as the divested Fabory and China businesses in periods prior to their divestitures. 
2 Reconciliations of the non-GAAP measures referenced in the table above to the most directly comparable GAAP measures are provide on page 84 of this report. 

Approximately
24,200
team members

More than 
4.5 million
active customers

50 
consecutive years of
dividend increases

>30 million 
products offered
globally

>75 percent 
of orders in the U.S.
originate through
a digital channel

$13.0 billion 
in sales in 2021

$695 million 
returned to
shareholders through
share repurchases

More than 
5,000
key product
suppliers 

Grainger’s common stock 
is listed on the New York   
Stock Exchange under 
the trading symbol
GWW

The Grainger EdgeSM

The Grainger Edge is our strategic framework that defines why we exist, how 
we serve our customers, and how our team members work together to achieve 
our objectives. Grainger’s purpose, We Keep the World Working,® allows our 
customers to focus on the core of their businesses and what they do best. This 
framework also outlines a set of principles that define the behaviors expected 
from all team members in working with each other and our customers, suppliers 
and communities as we execute our strategy and create value for shareholders.

W.W. GRAINGER, INC. AND SUBSIDIARIES   i

 
Grainger Shareholders: 

2021 was both a challenging and rewarding year. While the global pandemic created difficulties  
for team members, customers and the supply chain, Grainger stayed committed to our purpose —   
We Keep the World Working. Living our purpose and guided by our principles, we demonstrated  
we can thrive in challenging times.

Our customers trust Grainger to keep their operations running and their people safe. They rely on  
us to provide the right products, manage their inventory and solve their problems. They expect 
Grainger to deliver independent of the labor, freight and inflationary pressures that were the 
hallmarks of 2021. Throughout the year, Grainger’s 24,200 team members continued to demonstrate 
resiliency, agility and strength by remaining relentlessly focused on our customers and building our 
company for the future. Over the last year we:

•  Leveraged our supply chain scale to deliver strong service and invested in inventory to meet 

strong demand. Our customer satisfaction remained high throughout the year. 

•  Increased team member wages, ensuring our distribution centers and service teams were  

staffed to serve customers effectively. 

•  Advanced our strategic initiatives to drive short- and long-term growth.

In our High-Touch Solutions North America segment:

•  Remerchandised $1.5 billion of the assortment, continuing to make it easier for customers to 

navigate Grainger.com and find the products they need quickly and with confidence. That brings 
our total remerchandised assortment to $4.4 billion. 

•  Enhanced marketing effectiveness and improved brand recognition.

•  Improved our onsite service offering to better serve customer inventory management needs by 

providing valuable insights that save time and money.

•  Leveraged our new product information, publishing, customer information and marketing  

systems to gain share.

In our Endless Assortment segment: 

•  Added over 2.5 millions SKUs at Zoro in 2021, bringing the total assortment to 8.7 million SKUs 
available in the U.S. We expanded into new categories and new customer segments, driving  
both new and repeat business. 

•  Opened the Ibaraki distribution center in Japan, allowing MonotaRO to stock more high-demand 

items locally. Another new DC is planned in 2022 to support MonotaRO’s growth. 

At the Total Company level, we delivered very strong financial results including1:  

•  Sales of $13.0 billion, up 12.4% from 2020 on an organic, constant currency basis; 

•  Market outgrowth of 450 bps in the U.S., on a two-year average;

•  Adjusted operating margin of 11.9%, reflecting strong SG&A leverage;

•  Adjusted earnings per share were $19.84, up 22.6%; 

•  Strong and improved adjusted ROIC of 31.9% for the company; and 

•  Over $1.0 billion in cash returned to shareholders in the form of $695 million in share  

repurchases and $357 million in dividends paid.

1  Reconciliations of the non-GAAP measures referenced above to the most directly comparable GAAP measures  
  are provided on page 84 of this report.

D.G. Macpherson
Chairman of the Board and  
Chief Executive Officer

ii   W.W. GRAINGER, INC. AND SUBSIDIARIES 

2021 also marked our eleventh year publishing our corporate responsibility report. We received recognition 
throughout the year for our efforts including being listed for the ninth time on Fortunes Most Admired 
Companies, and for the sixth time on the Dow Jones Sustainability Index for North America. Last year we 
further elevated the importance of corporate responsibility through the development of our Environmental, 
Social and Governance (ESG) Leadership Council, which I chair. We reviewed and updated our materiality 
matrix to ensure our priorities are aligned to those of our stakeholders, identifying four core areas of focus: 
Customer Sustainability Solutions; Diversity, Equity and Inclusion; Energy and Emissions; and Supplier 
Diversity. In 2022, we are testing a notional compensation program designed to determine what ESG 
metrics and outcomes might be appropriate components in our future executive compensation program. 
You will be able to read more about our efforts in our upcoming corporate responsibility report which we 
expect will be available this summer.

In 2022, we are focused on the following three core priorities as we aim to continue serving our customers 
better than anyone else, grow market share profitably, and make Grainger a great place to work.  

•  Execute on our growth drivers that provide customers with both a flawless experience and tangible 

value to help them operate safely and effectively. 

•  Drive operational excellence and productivity to keep the Company healthy and enable future 

investments in the business.

•  Strengthen our culture and team by focusing on talent development at all levels of the organization.

Our 2022 plan is to continue navigating short-term challenges while building for the future. In the coming 
year, we expect growth of 6.5 to 9.5% in our High-Touch Solutions N.A. segment and growth in the high 
teens in our Endless Assortment segment. Our HTS-NA growth is supported by expected U.S. market 
outgrowth of 3 to 4%.

We expect to achieve these goals while making strong progress on our long-term ESG objectives and 
strengthening our culture. We understand that all team members play an important role in making Grainger 
a welcoming and invigorating workplace that embraces new ways of thinking and respects everyone as an 
individual. In 2022, we will continue with our diversity efforts by launching dedicated training for all leaders  
to build inclusive teams and for all team members to create a sense of belonging. When we do the right 
things the right way, we benefit not just Grainger but the communities where we live and work. 

I would like to take this opportunity to recognize Brian Anderson for being a trusted advisor and 
contributor, serving on Grainger’s Board for 23 years. Brian has decided to retire from the board.  
The Company has benefited from his thoughtful service, and he will be missed. I want to thank Brian  
for his dedication and service.

I am tremendously proud of what we’ve achieved over the last year and want to thank our team  
members for their commitment, as well as our suppliers, transportation partners and other stakeholders 
for their shared passion in supporting our customers. As I look to 2022 and Grainger’s 95th year in 
business, I am confident in our team and am optimistic about the future. It is always a privilege to help  
our customers keep their people safe and their operations running and we have the capabilities, 
knowledge and commitment to do just that and lead this industry for years to come.

D.G. Macpherson
Chairman of the Board and Chief Executive Officer
February 23, 2022

W.W. GRAINGER, INC. AND SUBSIDIARIES   iii

Business Models

Both business models are focused on creating value for their individual customers, using their superior customer value 
propositions. The Company’s strategy has always been defined by its customers’ needs, and Grainger uses its high-touch 
solutions and endless assortment models to serve customers of all sizes. 

HIGH-TOUCH SOLUTIONS 

ENDLESS ASSORTMENT 

•  Typically, larger businesses
•  Multifaceted purchasing and processing complexities
•  Expert product and service depth and breadth
•  Focused on total cost of ownership

CUSTOMER
PROFILE
“WHO”

•  Typically, smaller businesses
•  Easier-to-navigate procurement process
•  Straight-forward product and service needs
•  Focused on streamlined, transparent pricing

Advantaged MRO Solutions
•  MRO-focused assortment
•  Deep product and customer expertise
•  Superior digital platform 

Differentiated Sales and Service
•  Sales and on-site services deliver expertise 
  and help customers manage inventory 

Unparalleled Customer Service
•  Focus on quick and complete orders
•  No-hassle invoicing and returns

CUSTOMER
VALUE
PROPOSITION
“WHAT”

Expansive Product Assortment 
•  Extended product range covering broad 
  business categories
•  Competitive pricing

Innovative Customer Experience 
•  Efficient, business-focused e-commerce platform
•  Intelligent analytics capabilities
•  Advantaged fulfillment

Leveraging industry-leading position 
and capabilities to gain share profitably. 

Continue executing strategic playbook
to drive strong top-line growth. 

5

Expand
Operating
Leverage

4

Gain
Share

Drive Sustained
Growth and
Profitability

5

Attract New
Suppliers

4

Improve
Profitability

1

Develop
Advantaged
MRO Solutions

2

Deliver Great 
Customer 
Experience

Drive Sustained
Growth and
Profitability

1

Expand
Product
Assortment

2

Increase 
Web Traffic

3

Deepen Customer 
Relationships

3

Generate Repeat
Customers

BEST-IN-CLASS SUPPLY CHAIN   |   STRONG FINANCIAL POSITION   |   STRONG CULTURE AND ESG LEADERSHIP   |   DEEP INDUSTRY AND FUNCTIONAL KNOW-HOW

iv   W.W. GRAINGER, INC. AND SUBSIDIARIES 

  
Environmental, Social and Governance

Grainger’s corporate responsibility platform supports the needs of our customers, team members, suppliers, investors  
and communities. We’re committed to address the most critical environmental, social and governance issues across  
these key categories. 

OUR COMMITMENT
OUR COMMITMENT
OUR COMMITMENT
OUR COMMITMENT
OUR COMMITMENT

ETHICS & 
ETHICS & 
ETHICS & 
ETHICS & 
GOVERNANCE
GOVERNANCE
GOVERNANCE
GOVERNANCE
• Our Corporate Responsibility 
• Our Corporate Responsibility 
• Our Corporate Responsibility 
• Our Corporate Responsibility 
  strategy and direction is led 
  strategy and direction is led 
  strategy and direction is led 
  strategy and direction is led 
  by our ESG Leadership 
  by our ESG Leadership 
  by our ESG Leadership 
  by our ESG Leadership 
  Council, which is chaired by 
  Council, which is chaired by 
  Council, which is chaired by 
  Council, which is chaired by 
  D.G. Macpherson. This Council 
  D.G. Macpherson. This Council 
  D.G. Macpherson. This Council 
  D.G. Macpherson. This Council 
  provides strategic direction 
  provides strategic direction 
  provides strategic direction 
  provides strategic direction 
  and oversight and incorporates 
  and oversight and incorporates 
  and oversight and incorporates 
  and oversight and incorporates 
  relevant ESG initiatives into 
  relevant ESG initiatives into 
  relevant ESG initiatives into 
  relevant ESG initiatives into 
  the business operations 
  the business operations 
  the business operations 
  the business operations 
  and strategy.
  and strategy.
  and strategy.
  and strategy.

SUSTAINABILITY & 
SUSTAINABILITY & 
SUSTAINABILITY & 
SUSTAINABILITY & 
STEWARDSHIP
STEWARDSHIP
STEWARDSHIP
STEWARDSHIP
• Grainger works to continuously 
• Grainger works to continuously 
• Grainger works to continuously 
• Grainger works to continuously 
  improve the environmental 
  improve the environmental 
  improve the environmental 
  improve the environmental 
  performance of our operations, 
  performance of our operations, 
  performance of our operations, 
  performance of our operations, 
  solutions and products.
  solutions and products.
  solutions and products.
  solutions and products.
• We embrace climate change 
• We embrace climate change 
• We embrace climate change 
• We embrace climate change 
  action and plan to reduce our 
  action and plan to reduce our 
  action and plan to reduce our 
  action and plan to reduce our 
  absolute scope 1 and scope 2 
  absolute scope 1 and scope 2 
  absolute scope 1 and scope 2 
  absolute scope 1 and scope 2 
  emissions by 30% by 2030, 
  emissions by 30% by 2030, 
  emissions by 30% by 2030, 
  emissions by 30% by 2030, 
  using a 2018 baseline.*
  using a 2018 baseline.*
  using a 2018 baseline.*
  using a 2018 baseline.*
* North American facilities only
* North American facilities only
* North American facilities only
* North American facilities only

PEOPLE & PURPOSE
PEOPLE & PURPOSE
PEOPLE & PURPOSE
PEOPLE & PURPOSE
• Our authentic, inclusive 
• Our authentic, inclusive 
• Our authentic, inclusive 
• Our authentic, inclusive 
  culture extends from 
  culture extends from 
  culture extends from 
  culture extends from 
  our customers to our 
  our customers to our 
  our customers to our 
  our customers to our 
  team members and 
  team members and 
  team members and 
  team members and 
  local communities.
  local communities.
  local communities.
  local communities.
• In 2019, D.G. Macpherson 
• In 2019, D.G. Macpherson 
• In 2019, D.G. Macpherson 
• In 2019, D.G. Macpherson 
  signed The Chicago Network 
  signed The Chicago Network 
  signed The Chicago Network 
  signed The Chicago Network 
  Equity Principles pledge, 
  Equity Principles pledge, 
  Equity Principles pledge, 
  Equity Principles pledge, 
  which focuses on advancing 
  which focuses on advancing 
  which focuses on advancing 
  which focuses on advancing 
  women into senior leader roles. 
  women into senior leader roles. 
  women into senior leader roles. 
  women into senior leader roles. 
• Nine business resource 
• Nine business resource 
• Nine business resource 
• Nine business resource 
  groups organized to celebrate 
  groups organized to celebrate 
  groups organized to celebrate 
  groups organized to celebrate 
  diversity and encourage 
  diversity and encourage 
  diversity and encourage 
  diversity and encourage 
  understanding and inclusion.
  understanding and inclusion.
  understanding and inclusion.
  understanding and inclusion.
• >$96M cash and product 
• >$96M cash and product 
• >$96M cash and product 
• >$96M cash and product 
  donations to nonprofit groups.
  donations to nonprofit groups.
  donations to nonprofit groups.
  donations to nonprofit groups.

SUPPLY CHAIN
SUPPLY CHAIN
SUPPLY CHAIN
SUPPLY CHAIN
• We recognize our duty to 
• We recognize our duty to 
• We recognize our duty to 
• We recognize our duty to 
  ensure our supply chain 
  ensure our supply chain 
  ensure our supply chain 
  ensure our supply chain 
  operates responsibly, while 
  operates responsibly, while 
  operates responsibly, while 
  operates responsibly, while 
  providing the best support 
  providing the best support 
  providing the best support 
  providing the best support 
  and resources to our 
  and resources to our 
  and resources to our 
  and resources to our 
  suppliers and customers.
  suppliers and customers.
  suppliers and customers.
  suppliers and customers.
• We work with thousands of 
• We work with thousands of 
• We work with thousands of 
• We work with thousands of 
  suppliers to stock 1.5 million 
  suppliers to stock 1.5 million 
  suppliers to stock 1.5 million 
  suppliers to stock 1.5 million 
  products to maintain, repair 
  products to maintain, repair 
  products to maintain, repair 
  products to maintain, repair 
  and operate facilities.
  and operate facilities.
  and operate facilities.
  and operate facilities.

For more information on Grainger’s Corporate Responsibility initiatives, see the annual CSR report available at www.GraingerESG.com

W.W. GRAINGER, INC. AND SUBSIDIARIES   v

Awards and Recognition

Grainger is honored to be recognized by influential publications and organizations around the world as a responsible
company and a top place to work.

100% score for the 
seventh straight year

Number 1
Industrial Distribution’s
Big 50 List 2021

2021 high score for 
best place to work 

Investor’s Business Daily 50 
Best ESG Companies 2020

B 

CDP rating for 2021

Built in 2021
Best Places to Work Chicago

EcoVadis Silver Rating 
in 2020

#28 ranking among  
Top 100 Most Sustainable Companies

ESG rating of

AAA

in 2021 and 2020

vi   W.W. GRAINGER, INC. AND SUBSIDIARIES 

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 FORM 10-K 

 (Mark One)
☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

 For the fiscal year ended December 31, 2021 
OR
 ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 
1934

 For the transition period from ______ to _______
 Commission file number 1-5684 

W.W. Grainger, Inc. 
(Exact name of registrant as specified in its charter)

Illinois

(State or other jurisdiction of 
incorporation or organization)
100 Grainger Parkway
Lake Forest, Illinois

(Address of principal executive offices)

36-1150280

(I.R.S. Employer Identification No.)

60045-5201
(Zip Code)

Registrant’s telephone number, including area code: (847) 535-1000
Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class

Trading Symbol(s)

Common Stock

GWW

Name of Each Exchange on Which 
Registered
New York Stock Exchange

Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. 
Yes ☒  No ☐
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. 
Yes ☐  No ☒
Indicate  by  check  mark  whether  the  registrant  (1)  has  filed  all  reports  required  to  be  filed  by  Section  13  or  15(d)  of  the 
Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to 
file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes ☒  No ☐
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted 
pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period 
that the registrant was required to submit such files).  Yes ☒  No ☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller 
reporting  company  or  an  emerging  growth  company.  See  the  definitions  of  “large  accelerated  filer,”  “accelerated  filer,” 
“smaller reporting company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act. 

Large Accelerated Filer ☒  Accelerated Filer ☐   Non-accelerated Filer ☐   Smaller Reporting Company ☐ Emerging Growth 
Company ☐ 
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period 
for  complying  with  any  new  or  revised  financial  accounting  standards  provided  pursuant  to  Section  13(a)  of  the  Exchange 
Act.☐
Indicate  by  check  mark  whether  the  registrant  has  filed  a  report  on  and  attestation  to  its  management’s  assessment  of  the 
effectiveness  of  its  internal  control  over  financial  reporting  under  Section  404(b)  of  the  Sarbanes-Oxley  Act  (15  U.S.C. 
7262(b)) by the registered public accounting firm that prepared or issued its audit report.  ☒ 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).

Yes ☐  No ☒

1

The aggregate market value of the voting common equity held by non-affiliates of the registrant was $20,483,168,550 as of the 
close  of  trading  as  reported  on  the  New  York  Stock  Exchange  on  June  30,  2021.  The  Company  does  not  have  nonvoting 
common equity. 

The registrant had 51,107,898 shares of the Company’s Common Stock outstanding as of February 11, 2022.

DOCUMENTS INCORPORATED BY REFERENCE 

Portions of the registrant's definitive proxy statement to be filed in connection with the annual meeting of shareholders to be 
held on April 27, 2022, are incorporated by reference into Part III of this Annual Report on Form 10-K for the fiscal year ended 
December  31,  2021  (Form  10-K)  where  indicated.  The  registrant's  definitive  2021  proxy  statement  will  be  filed  on  or  about 
March 17, 2022.

2

TABLE OF CONTENTS

Page

Item 1:
Item 1A:
Item 1B:
Item 2:
Item 3:
Item 4:

BUSINESS
RISK FACTORS
UNRESOLVED STAFF COMMENTS
PROPERTIES
LEGAL PROCEEDINGS
MINE SAFETY DISCLOSURES

PART I

PART II

Item 5:

MARKET FOR REGISTRANT'S COMMON EQUITY, RELATED SHAREHOLDER

MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES

Item 6:
Item 7:

RESERVED
MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL

CONDITION AND RESULTS OF OPERATIONS

Item 7A:
Item 8:
Item 9:

QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA
CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS

ON ACCOUNTING AND FINANCIAL DISCLOSURE

Item 9A:
Item 9B:
Item 9C:

CONTROLS AND PROCEDURES
OTHER INFORMATION
DISCLOSURE REGARDING FOREIGN JURISDICTIONS THAT PREVENT INSPECTIONS

PART III

Item 10:
Item 11:
Item 12:

DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE
EXECUTIVE COMPENSATION
SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND

RELATED STOCKHOLDER MATTERS

Item 13:

CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS  AND DIRECTOR

INDEPENDENCE

Item 14:

PRINCIPAL ACCOUNTANT FEES AND SERVICES
PART IV

Item 15:
Item 16:
Signatures

EXHIBITS AND FINANCIAL STATEMENT SCHEDULES
FORM 10-K SUMMARY

4
11
20
21
21
21

22

23
24

37
38
68

68
70
70

71
71
71

71

71

72
    75
76

3

Item 1: Business 

PART I 

W.W. Grainger, Inc., incorporated in the State of Illinois in 1928, is a broad line, business-to-business distributor of 
maintenance, repair and operating (MRO) products and services with operations primarily in North America (N.A.), 
Japan and the United Kingdom (U.K.). In this report, the words “Grainger” or “Company” mean W.W. Grainger, Inc. 
and its subsidiaries, except where the context makes it clear that the reference is only to W.W. Grainger, Inc. itself 
and not its subsidiaries.

For financial information regarding the Company, see the Consolidated Financial Statements and Notes included in 
Part II, Item 8: Financial Statements and Supplementary Data of this Form 10-K.

The Grainger Edge

Grainger's framework, “The Grainger Edge,” uniquely defines the Company by asserting why it exists, how it serves 
customers and how team members work together to achieve its objectives. Grainger’s purpose is to keep the world 
working, which in turn allows customers to focus on the core of their businesses and do what they do best. 

This framework also outlines a set of principles that define the behaviors expected from Grainger’s team members 
in  working  with  each  other  and  the  Company's  customers,  suppliers  and  communities  as  Grainger  executes  its 
strategy  and  creates  value  for  shareholders.  For  further  information  on  the  Company's  principles,  see  below 
"Workplace Practices and Policies."

General

Effective  January  1,  2021,  Grainger's  two  reportable  segments  are  High-Touch  Solutions  N.A.  and  Endless 
Assortment.  These  reportable  segments  align  with  Grainger's  go-to-market  strategies  and  bifurcated  business 
models  of  high-touch  solutions  and  endless  assortment.  For  further  segment  information,  see  Part  II,  Item  7: 
Management’s Discussion and Analysis of Financial Condition and Results of Operations (MD&A) and Note 14 of 
the Notes to Consolidated Financial Statements in Part II, Item 8: Financial Statements and Supplementary Data of 
this Form 10-K.

Below is a description of Grainger’s reportable segments and other businesses. 

High-Touch Solutions N.A. 

The Company's High-Touch Solutions N.A. segment provides value-added MRO solutions that are rooted in deep 
product knowledge and customer expertise. The high-touch solutions model serves customers with complex buying 
needs. This segment includes the Grainger-branded businesses in the United States (U.S.), Canada, Mexico and 
Puerto Rico.

Endless Assortment 

The Company’s Endless Assortment segment provides a streamlined and transparent online platform with one-stop 
shopping for millions of products. The Endless Assortment segment includes the Company’s Zoro Tools, Inc. (Zoro) 
and MonotaRO Co., Ltd. (MonotaRO) online channels which operate predominately in the U.S., U.K. and Japan.

Other

Other businesses is comprised of smaller international high-touch solutions businesses primarily in the U.K., as well 
as the Fabory and China businesses in the periods prior to their divestitures in the second and third quarter of 2020, 
respectively. These businesses individually and in the aggregate do not meet the criteria of a reportable segment. 
For  further  business  divestitures  and  liquidation  information,  see  Note  2  of  the  Notes  to  Consolidated  Financial 
Statements in Part II, Item 8: Financial Statements and Supplementary Data of this Form 10-K.

4

Business Models

Competing with both high-touch solutions and endless assortment business models allows Grainger to leverage its 
scale  and  advantaged  supply  chain  to  meet  the  changing  needs  of  its  customers. The  following  provides  a  high-
level view of the Company's business models:

Customers
The  Company  uses  a  combination  of  its  two  business  models  to  serve  its  more  than  4.5  million  customers 
worldwide  which  rely  on  Grainger  for  products  and  services  that  enable  them  to  run  safe,  sustainable  and 
productive  operations.  Grainger’s  customers  range  from  smaller  businesses  to  large  corporations,  government 
entities and other institutions, representing a broad collection of industries, including, but not limited to commercial, 
healthcare,  and  manufacturing.  No  single  end  customer  accounted  for  more  than  3%  of  total  sales  for  the  year 
ended December 31, 2021. 

5

In the High-Touch Solutions N.A. segment, customers are typically large enterprises with multi-faceted purchasing 
and processing complexities. Customers served in this segment expect product and service depth and are focused 
on total cost of procurement. For customers with sophisticated electronic purchasing platforms, the segment utilizes 
eProcurement technology that allows these systems to communicate directly with Grainger.com. Sales and service 
representatives  drive  relationships  with  customers  by  helping  select  the  right  products  and  reducing  costs  by 
utilizing Grainger as a consistent source of supply. KeepStock®, Grainger's inventory management solution, serves 
customers on site, offering valuable insights to drive efficiencies and cost savings. The North American Customer 
Service Centers handle customer interactions for the region via phone, email, eCommerce portals and online chat. 

In the Endless Assortment segment, customers are typically smaller businesses with straight-forward product and 
service  needs.  Additionally,  MonotaRO  continues  to  attract  and  retain  large  enterprise  customers.  Customers 
purchasing through the endless assortment platforms are focused on transparent pricing and an easy-to-navigate 
procurement  process.  MonotaRO  and  Zoro  offer  an  innovative  customer  experience  by  allowing  customers  to 
quickly  find  competitively  priced  products  through  intuitive  business-focused  eCommerce  platforms  with  intelligent 
analytic capabilities.

Products 

Grainger’s  product  offering  is  grouped  under  several  broad  categories,  including  safety  and  security,  material 
handling  and  storage,  pumps  and  plumbing  equipment,  cleaning  and  maintenance,  metalworking  and  hand  tools. 
Products  are  regularly  added  and  removed  from  Grainger's  product  lines  based  on  customer  demand,  market 
research, suppliers' recommendations and other factors. No single product category comprised more than 18% of 
the Company's sales for the year ended December 31, 2021.

In the High-Touch Solutions N.A. segment, Grainger.com provides real-time price and product availability, detailed 
product information and features, such as product search and compare capabilities. Collectively, this segment offers 
more than 2 million products. 

In  the  Endless  Assortment  segment,  Grainger  offers  an  expansive  product  assortment  and  a  broad,  extensive 
product  range  that  contains  millions  of  products  including  those  outside  of  traditional  industrial  MRO  categories. 
Collectively in the U.S. and U.K., Zoro offers approximately 10 million products and MonotaRO provides access to 
more  than  20  million  products,  primarily  through  its  websites  and  catalogs.  The  endless  assortment  businesses 
continue  to  enhance  assortment  by  strategically  adding  products  and  expanding  the  offer  of  third  party  held 
products.

Distribution and Sources of Supply

In  the  large  and  fragmented  MRO  industry,  Grainger  holds  an  advantaged  position  with  its  supply  chain 
infrastructure  and  broad  in-stock  product  offering.  Approximately  5,000  suppliers  worldwide  provide  Grainger 
businesses  with  more  than  1.5  million  products  stocked  in  Distribution  Centers  (DCs)  and  branches  globally.  No 
single supplier comprised more than 5% of Grainger's total purchases for the year ended December 31, 2021. 

In  the  High-Touch  Solutions  N.A.  segment,  DCs  are  the  primary  order  fulfillment  channel,  mainly  through  direct 
shipments  to  customers. Automation  in  the  DCs  allows  most  orders  to  ship  complete  with  next-day  delivery  and 
replenish branches that provide same-day availability to customers. Grainger’s North American distribution network 
supplies inventory planning and management, transportation and distribution services to all Grainger businesses in 
the North American region. Branches serve the immediate needs of customers by allowing them to directly pick up 
items  and  leverage  branch  staff  for  their  technical  product  expertise  and  search-and-select  support. Additionally, 
Grainger  offers  comprehensive  inventory  management  through  its  KeepStock®  program  that  includes  vendor-
managed inventory, customer-managed inventory and onsite vending machines.

In the Endless Assortment segment, orders are placed primarily through online channels. Zoro leverages the High-
Touch  Solution  N.A.'s  DCs  and  third-party  drop  shipments  to  deliver  products  to  customers.  MonotaRO  fulfills 
customer orders through local DCs and third-party drop shipments.

For further information on the Company’s properties, see Part I, Item 2: Properties of this Form 10-K.

6

Trademarks and Service Marks 

Grainger conducts business under various trademarks and service marks. Approximately 19% of 2021 sales were 
private  label  MRO  items  bearing  Grainger’s  registered  trademarks,  including  DAYTON®,  SPEEDAIRE®,  AIR 
HANDLER®,  TOUGH  GUY®,  WESTWARD®,  CONDOR®  and  LUMAPRO®.  Grainger  also  provides  a  suite  of 
inventory  services  to  its  customers  under  the  KEEPSTOCK®  brand,  which  is  a  registered  service  mark.  Grainger 
has taken steps to protect these service marks and trademarks against infringement and believes they will remain 
available for future use in its business.

Seasonality

Grainger sells products that may have seasonal demand fluctuations during the winter or summer seasons or during 
periods of natural disasters. However, historical seasonality impacts have not been material to Grainger’s operating 
results.

Competition

Grainger  faces  competition  from  a  variety  of  competitors,  including  manufacturers  (including  some  of  its  own 
suppliers)  that  sell  directly  to  certain  segments  of  the  market,  wholesale  distributors,  retailers  and  internet-based 
businesses. Also, competitors vary by size, from large broad line distributors and eCommerce retailers to small local 
and  regional  competitors.  Grainger  differentiates  itself  by  providing  local  product  availability,  a  broad  product  line, 
sales and service representatives and advanced electronic and eCommerce technology. Grainger also offers other 
services, such as inventory management and technical support. 

Government Regulations

Grainger’s  business  is  subject  to  a  wide  array  of  laws,  regulations  and  standards  in  each  domestic  and  foreign 
jurisdiction  where  Grainger  operates.  In  addition  to  Grainger’s  U.S.-based  operations,  which  in  2021  generated 
approximately  79%  of  its  consolidated  net  sales,  Grainger  operates  its  business  principally  through  wholly  owned 
subsidiaries in Canada, Mexico and the U.K., and through its majority-owned subsidiary in Japan. Compliance with 
these  laws,  regulations  and  standards  requires  the  dedication  of  time  and  effort  of  team  members  as  well  as 
financial resources. In 2021, compliance with the applicable laws, regulations and standards did not have a material 
effect on capital expenditures, earnings or competitive position. See Part I, Item 1A: Risk Factors of this Form 10-K 
for a discussion of the risks associated with government regulations that may materially impact Grainger.

Human Capital

The Company strongly believes that its corporate culture must be aligned with its business strategy and aspiration 
to  create  value.  To  that  end,  Grainger's  Board  of  Directors  and  senior  management  are  actively  involved  in 
cultivating  Grainger’s  culture.  The  Compensation  Committee  of  the  Board,  which  is  comprised  of  independent 
directors,  oversees  the  Company's  human  capital  management  programs  and  policies  and  routinely  provides 
updates to the Board.  

Grainger believes that a purpose-driven culture is an asset that creates a sustainable, competitive advantage for the 
Company.  Building  on  its  strong  foundation  while  evolving  a  framework  to  address  future  challenges  is  critical  to 
Grainger’s continued success. Grainger has been consistently recognized for its commitment to its culture, diversity, 
equity and inclusion efforts and employee engagement.

Team Member Profile

As of December 31, 2021, Grainger had approximately 24,200 team members worldwide, of whom approximately 
22,700 were full-time and 1,500 were part-time or temporary. Approximately 86% of these team members resided in 
North  America,  8%  in  Asia  and  6%  in  Europe.  Grainger  has  not  experienced  any  major  work  stoppages  and 
considers team member relations to be good.

Workplace Practices and Policies

The Company has in place a strategic framework, The Grainger Edge, which outlines a set of principles that define 
the behaviors expected from Grainger’s team members in working with each other and the Company's customers, 
suppliers  and  communities.  This  framework  helps  the  Company  execute  its  strategy  and  create  value  for 
shareholders.

7

The Grainger Edge principles also guide the Company’s actions supporting health and safety, diversity, equity and 
inclusion, and team member experience, including talent acquisition and team member retention, development and 
compensation and benefits. The Grainger Edge principles are:

Start with the Customer
Embrace Curiosity
Act with Intent

•
•
•
• Compete with Urgency

• Win as One Team
•
• Do the Right Thing

Invest in our Success

Grainger’s  culture  and  principles  help  the  Company  attract,  retain,  motivate  and  develop  its  workforce  and  help 
drive  team  member  engagement.  The  Company  believes  an  engaged  workforce  leads  to  a  more  innovative, 
productive and profitable company and measures team member engagement on an ongoing basis. The results from 
engagement  surveys  are  used  to  identify  and  then  implement  programs  and  processes  designed  to  enhance  the 
inclusive culture Grainger aspires to achieve.  

Health and Safety

Grainger strives to provide a safe work environment and ensuring team members are properly prepared to perform 
the many tasks required to support customers. The Company’s Environmental, Health and Safety (EHS) program is 
designed to integrate EHS into Grainger’s business operations and comply with applicable regulations. To that end, 
the  Company  requires  each  of  its  locations  to  perform  regular  safety  audits  to  confirm  proper  safety  policies, 
programs, procedures and training are in place.

The  Company  is  focused  on  promoting  a  culture  of  safety  and  education.  Operational  team  members  must 
complete  routine  training  to  fully  understand  the  expectation  of  behaviors  defined  by  the  Company’s  global  EHS 
policy. Managing and reducing risks at DCs and other facilities remain a core objective and injury rates continue to 
be low. In 2021, the Company’s Occupational Safety and Health Administration (OSHA) Total Recordable Incident 
Rate in the U.S. was 1.2 and the Company’s Lost Time Incident Rate in the U.S. was 0.3 based upon the number of 
incidents per 100 team members (or per 200,000 work hours). 

The  Company  has  a  proactive  response  to  the  coronavirus  (COVID-19)  pandemic  via  a  task  force  that  helps  to 
ensure the Company’s actions around team members and facilities meet the rigorous guidelines from the Center for 
Disease  Control  and  World  Health  Organization,  as  well  as  maintaining  compliance  with  state  and  local  health 
guidelines.

To further support team members' well-being, the Company enhanced its benefit offerings to provide greater access 
to mental, financial and physical health resources.

Diversity, Equity and Inclusion

Grainger believes a diverse talent pipeline is essential to live its principles, foster innovation, build high-performing 
teams and drive business results. The Company understands that future business success requires a mix of current 
and new skill sets, multiple experiences, and a diversity of backgrounds and perspectives, and strives to reflect this 
priority in its hiring, retention and promotion practices. The Company aspires to increasingly promote a welcoming, 
inclusive  culture  that  values  all  people  –  regardless  of  sex,  gender,  race,  color,  religion,  national  origin,  age, 
disability,  veteran  status,  sexual  orientation,  gender  expression  or  experiences  –  through  recruiting  outreach, 
internal networking, business resource groups and mentoring programs.

Grainger's  commitment  to  diversity,  equity  and  inclusion  starts  at  the  top.  The  Company’s  Board  of  Directors  is 
comprised of approximately 31% female and 31% racially and ethnically diverse directors. Grainger also maintains 
this  strong  commitment  with  the  CEO's  leadership  team  and  throughout  the  organization.  The  CEO's  leadership 
team is comprised of approximately 43% women and approximately 29% racially and ethnically diverse leaders. As 
of  December  31,  2021,  within  Grainger’s  U.S.  workforce,  approximately  39%  of  team  members  were  women  and 
approximately 37% of team members were racially and ethnically diverse. 

8

 
Talent Acquisition, Retention and Development

Grainger believes that a great customer experience starts with a great team member experience. The Company is 
committed to providing team members with resources designed to help them succeed. Grainger focuses on creating 
opportunities  for  team  member  growth,  development  and  training,  including  offering  a  comprehensive  talent 
program  that  continues  throughout  a  team  member’s  career.  This  talent  program  is  comprised  of  performance 
management,  career  management,  professional  development  learning  opportunities  and  milestone  leadership 
development programs.

Compensation and Benefits

Grainger believes that its future success is highly dependent upon the Company’s continued ability to attract, retain 
and  motivate  team  members. As  part  of  its  efforts  in  these  areas,  the  Company  offers  competitive  compensation 
and benefits to meet the diverse needs of team members and support their health and well-being, financial future 
and  work-life  balance.  Team  members  are  given  access  to  health  plan  resources  which  include  24-hour  virtual 
health  services,  disease  management,  tobacco  cessation,  parental  support,  stress  management  and  weight  loss 
programs  with  access  to  online  support  communities.  In  addition,  Grainger  provides  retirement  savings,  paid 
holidays and time off, educational assistance and income protection benefits as well as a variety of other programs.

Available Information

Grainger  makes  available  free  of  charge,  through  its  website,  http://www.invest.grainger.com,  its  annual  report  on 
Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and all amendments to those reports as 
soon as reasonably practicable after these materials are electronically filed with, or furnished to, the U.S. Securities 
and  Exchange  Commission  (SEC).  The  content  of  Grainger’s  website  is  not  incorporated  by  reference  into  this 
Form  10-K  or  in  any  other  report  or  document  filed  with  the  SEC,  and  any  references  to  Grainger’s  website  are 
intended  to  be  inactive  textual  references  only.  The  SEC  also  maintains  a  website  at  http://www.sec.gov  that 
contains  reports,  proxy  and  information  statements  and  other  information  regarding  issuers  that  file  electronically 
with the SEC.

9

Information about Executive Officers

Following is information about the Executive Officers of Grainger, including age, as of January 31, 2022. Executive 
officers  of  Grainger  generally  serve  until  the  next  annual  appointment  of  officers,  or  until  earlier  resignation  or 
removal.

Name and Age

Kathleen S. Carroll (53)

John L. Howard (64)

D.G. Macpherson (54)

Deidra C. Merriwether (53)

Paige K. Robbins (53)

Laurie R. Thomson (48)

Positions and Offices Held and Principal Occupation and Employment
Senior  Vice  President  and  Chief  Human  Resources  Officer,  a  position  assumed  in 
December  2018.  Previously,  Ms.  Carroll  served  as  Executive  Vice  President,  Chief 
Human  Resources  Officer  of  First  Midwest  Bancorp,  Inc.,  a  diversified  financial 
services company, from 2017 to 2018. Prior to that role, Ms. Carroll was employed at 
Aon  Corporation,  a  global  insurance  brokerage  and  consulting  company,  between 
2006 and 2017 in various human resources roles, culminating in her position as Vice 
President, Global Head of Talent Acquisition.
Senior  Vice  President  and  General  Counsel,  a  position  assumed  in  January  2000. 
Previously,  Mr.  Howard  served  in  several  roles  of  increasing  responsibility  at 
Tenneco, Inc., a global conglomerate. Prior to those roles, Mr. Howard held a variety 
of  legal  positions  in  the  federal  government,  including  Associate  Deputy  Attorney 
General in the U.S. Department of Justice and in The White House as Counsel to the 
Vice President.
Chairman  of  the  Board,  a  position  assumed  in  October  2017,  and  Chief  Executive 
Officer, a position assumed in October 2016 at which time he was also appointed to 
the  Board  of  Directors.  Previously,  Mr.  Macpherson  served  as  Chief  Operating 
Officer,  a  position  assumed  in  2015,  Senior  Vice  President  and  Group  President, 
Global  Supply  Chain  and  International,  a  position  assumed  in  2013,  Senior  Vice 
President  and  President,  Global  Supply  Chain  and  Corporate  Strategy,  a  position 
assumed  in  2012,  and  Senior  Vice  President,  Global  Supply  Chain,  a  position 
assumed  in  2008.  Prior  to  Grainger,  Mr.  Macpherson  served  as  Partner  and 
Managing  Director  at  Boston  Consulting  Group,  a  global  management  consulting 
firm.
Senior  Vice  President  and  Chief  Financial  Officer,  a  position  assumed  in  January 
2021.  Previously,  Ms.  Merriwether  served  as  Senior  Vice  President,  and  President, 
North  American  Sales  &  Services,  a  position  assumed  in  November  2019,  Senior 
Vice  President,  U.S.  Direct  Sales  and  Strategic  Initiatives,  a  position  assumed  in 
September  2017,  Vice  President,  Pricing  and  Indirect  Procurement,  a  position 
assumed  in  2016  and  as  a  Vice  President  in  Finance  from  2013  to  2016.  Prior  to 
Grainger,  Ms.  Merriwether  held  various  positions  as  a  Vice  President,  including 
positions  of  increasing  responsibility  at  Sears  Holdings  Corporation,  a  broadline 
retailer, PriceWaterhouseCoopers, a global professional services firm, and Eli Lilly & 
Company, a global pharmaceutical company.
Senior Vice President and President, Grainger Business Unit, a position assumed in 
January  2021.  Previously,  Ms.  Robbins  served  as  Senior  Vice  President  and  Chief 
Technology,  Merchandising,  Marketing,  and  Strategy  Officer,  a  position  assumed  in 
November  2019,  as  Senior  Vice  President  and  Chief  Merchandising,  Marketing, 
Digital, Strategy Officer, a position assumed in May 2019, as Senior Vice President 
and Chief Digital Officer, a position assumed in September 2017, and as Senior Vice 
President,  Global  Supply  Chain,  Branch  Network,  Contact  Centers  and  Corporate 
Strategy,  a  position  assumed  in  2016.  Since  joining  Grainger  in  September  2010, 
Ms. Robbins has held various positions as a Vice President, including in the areas of 
Global Supply Chain and Logistics. Prior to Grainger, Ms. Robbins served as Partner 
and  Managing  Director  at  Boston  Consulting  Group,  a  global  management 
consulting firm. 
Vice  President,  Controller  and  principal  accounting  officer,  a  position  assumed  in 
May  2021.  Previously,  Ms.  Thomson  served  as  Vice  President,  Internal  Audit  and 
Finance Continuous Improvement of the Company, a position assumed in November 
2019,  Vice  President,  Internal Audit  from  October  2016  to  November  2019,  Senior 
Director,  Finance  from  June  2011  to  September  2016,  and  Director,  Internal  Audit 
from February 2008 to June 2011.  Ms. Thomson is a certified public accountant and 
prior  to  Grainger  served  as  Director,  Internal  Audit  at  CVS  Health  Corporation,  a 
pharmacy  healthcare  provider,  and  Audit  Manager  at  Arthur  Andersen  LLP,  a 
professional services firm.

10

Item 1A: Risk Factors

The following is a discussion of significant risk factors relevant to Grainger’s business that could adversely affect its 
financial  condition,  results  of  operations  and  cash  flows.  The  risk  factors  discussed  in  this  section  should  be 
considered  together  with  information  included  elsewhere  in  this Annual  Report  on  Form  10-K  and  should  not  be 
considered the only risks to which the Company is exposed.

Industry and Market Risks

Grainger’s  business  and  operations  have  been  and  may  continue  to  be  adversely  affected  by  the  global 
outbreak of the Coronavirus and its variants, including the Delta variant, the Omicron variant and any other 
variants that may emerge (COVID-19 pandemic) and may be adversely affected by other global outbreaks of 
pandemic disease. 

Any global outbreaks of pandemic disease, such as the COVID-19 pandemic, could have a material adverse effect 
on  Grainger’s  business,  results  of  operations  and  financial  condition,  including  liquidity,  capital  and  financing 
resources. 

The  COVID-19  pandemic  has  disrupted  and  adversely  affected  Grainger’s  business,  including  its  business  with 
customers and suppliers. Among other things, Grainger experienced customer disruptions, including their ability or 
willingness to purchase products, delays in making purchasing decisions, and shifts in the types and quantities of 
products purchased. These may recur during and beyond the COVID-19 pandemic. Grainger has also experienced 
and  may  continue  to  experience  supply  chain  disruptions,  supplier  inability  to  manufacture  or  deliver  products  to 
Grainger  or  meet  the  unprecedented  demand  for  pandemic-related  products,  rapid  shifts  in  the  type,  quantity  or 
quality of products sold, and higher product costs as a result of inflation.

Additional effects from the COVID-19 pandemic on Grainger's business include adverse impacts on transportation, 
including shipping delays and port disruptions, increased shipping costs, constraints on the availability of products, 
and labor shortages, which have impacted Grainger’s ability to hire employees to fill all open positions. The potential 
for further disruptions from the COVID-19 pandemic, including closures of customer and supplier facilities remains. 
Furthermore,  Grainger's  ability  to  collect  its  accounts  receivable  or  receive  product  ordered  from  suppliers,  as 
customers and suppliers face higher liquidity and solvency risks and seek terms that are less favorable to Grainger, 
may  adversely  affect  the  Company’s  business.  These  developments,  alone  or  in  combination,  could  materially 
adversely affect Grainger’s future sales and results of operations.

The effects of the COVID-19 pandemic on Grainger also include restrictions on Grainger’s employees’ ability to visit 
customers  and  many  of  Grainger’s  employees’  ability  to  work  in  offices  or  at  facilities,  as  well  as  disruptions  or 
temporary  closures  of  the  Company’s  facilities,  including  distribution  centers,  branches,  and  support  buildings. 
Some actions that Grainger has taken in response to the COVID-19 pandemic, including enabling remote working 
arrangements,  may  increase  Grainger’s  vulnerability  to  cybersecurity  incidents  including  breaches  of  information 
systems  security,  which  could  damage  Grainger’s  reputation  and  commercial  relationships,  disrupt  operations, 
increase  costs  and/or  decrease  revenues,  and  expose  Grainger  to  claims  from  customers,  suppliers,  financial 
institutions,  regulators,  payment  card  association,  employees  and  others.  In  addition,  Grainger’s  remote  working 
arrangements have required the Company to make adaptions to its controls and procedures that could impact their 
design or operating effectiveness. The COVID-19 pandemic has also resulted in increased variable compensation, 
wage rates and employee healthcare costs, which adversely affect net earnings, and Grainger expects these trends 
to continue.

Furthermore, as a result of surges in demand and disruptions in supply chains, including in Asia and other locations, 
from time to time, the COVID-19 pandemic has resulted in shortages of certain PPE, cleaning supplies and other 
products. These shortages have impacted and in the future may continue to impact Grainger's ability to obtain or 
deliver inventory to customers on a timely basis or  at  all. While Grainger attempts to maintain sufficient inventory 
levels to meet quickly shifting customer demand patterns and supplier lead time requirements, which may become 
extended due to the pandemic demand increase, the Company cannot be certain it will be able to accurately predict 
demand  or  lead  times,  which  might  cause  it  to  be  unable  to  service  customer  demand  or  expose  it  to  risks  of 
product shortages. This uncertainty caused Grainger to acquire excess inventory, which led to additional inventory 
carrying costs and inventory obsolescence, and similar results may occur in the future. For example, in each of its 
first two fiscal quarters of 2021 as discussed in its corresponding Quarterly Reports on Form 10-Q, the Company 
had  pandemic-related  inventory  adjustments  in  the  U.S.  business  (part  of  High-Touch  Solutions  N.A.)  on  certain 
non-core SKUs, which were selling below cost based on then current market-relevant pricing. 

11

From time to time, product shortages have also required the Company to procure products from new suppliers or 
through brokers with whom it has a limited or no prior relationship. Despite due diligence and product compliance 
protocols, the products from these sources may not be delivered on a timely basis or at all, or their quality may not 
be  as  represented,  all  of  which  could  cause  Grainger  to  incur  costs,  including  the  expense  of  procuring  alternate 
products  or  recalling  or  replacing  products  in  addition  to  reputational  and  other  adverse  impacts  to  Grainger’s 
business.

Moreover, global outbreaks such as the COVID-19 pandemic have resulted in a widespread health crisis that has 
adversely affected and could continue to adversely affect the economies of many countries, resulting in a global or 
regional  economic  downturn  or  recession  and  supply  chain  challenges.  Any  such  recession  could  result  in  a 
significant  decline  in  access  to  products,  demand  for  the  Company’s  products  or  limit  Grainger’s  ability  to  access 
capital markets, any of which could materially adversely affect the Company’s business, results of operations and 
financial condition.

The duration and ultimate impact of the COVID-19 pandemic on the Company’s business, results of operations and 
financial condition will depend on numerous evolving factors and future developments, which are highly uncertain 
and cannot be predicted at this time. Such factors and developments may include the geographic spread, severity 
and  duration  of  the  COVID-19  pandemic,  including  whether  there  are  periods  of  increased  COVID-19  cases,  the 
further spread of the Delta variant, Omicron variant or the emergence of other new or more contagious variants that 
may  render  vaccines  ineffective  or  less  effective,  disruption  to  Grainger’s  operations  resulting  from  employee 
illnesses or any inability to attract, retain or motivate employees, the development, availability and administration of 
effective  treatment  or  vaccines  and  the  willingness  of  individuals  to  receive  a  vaccine  or  otherwise  comply  with 
various  mandates,  the  extent  and  duration  of  the  impact  on  the  U.S.  or  global  economy,  including  the  pace  and 
extent  of  recovery  when  the  pandemic  subsides,  and  the  actions  that  have  been  or  may  be  taken  by  various 
governmental authorities in response to the outbreak.

The  Company  is  a  federal  contractor  and  part  of  its  workforce  is  covered  by  vaccine  mandates  imposed  under 
President  Biden's  September  9,  2021  executive  order.  Complying  with  these  requirements  or  other  potential 
government  mandates  could  disrupt  the  workforce  and  operations  and  impose  additional  compliance  and  other 
costs.  Other  requirements,  including  health  and  safety  measures  such  as  social  distancing  and  mask  mandates 
and/or  travel  bans,  import  and  export  restrictions,  pricing  mandates,  including  disaster  or  emergency  declaration 
pricing statutes, and mandatory directives that certain products be allocated or provided to certain customers, could 
also disrupt the Company’s business and impose costs. If the Company is unable to respond to and manage the 
impact of these mandates, requirement or events, the Company’s business and results of operations may continue 
to be adversely affected.

Inflation  could  cause  Grainger's  operating  and  administrative  expenses  to  grow  more  rapidly  than  net 
sales, which could result in lower gross margins and lower net earnings. 

Market variables, such as inflation of product costs, labor rates and fuel, freight and energy costs, could increase 
potentially causing the Company to be unable to manage its operating and administrative expenses in a way that 
would enable it to leverage its revenue growth into higher net earnings. In addition, Grainger's inability to pass on 
such  increases  in  costs  to  customers  in  a  timely  manner,  or  at  all,  could  cause  Grainger's  operating  and 
administrative expenses to grow, which could result in lower gross profit margins and lower net earnings.

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Disruptions in Grainger’s supply chain could result in an adverse impact on results of operations.

The  occurrence  of  one  or  more  natural  or  human  induced  disasters,  including  earthquakes,  storms,  hurricanes, 
floods,  fires,  droughts,  tornados  and  other  extreme  weather;  pandemic  diseases  or  viral  contagions  such  as  the 
COVID-19 pandemic; geopolitical events, such as war, civil unrest or terrorist attacks in a country in which Grainger 
operates or in which its suppliers are located; and the imposition of measures that create barriers to or increase the 
costs  associated  with  international  trade  could  result  in  disruption  of  Grainger’s  logistics  or  supply  chain  network. 
For example, the outbreak of the COVID-19 pandemic has disrupted and may continue to disrupt the operations of 
the  Company  and  its  suppliers  and  customers.  Customer  demand  for  certain  products  has  also  fluctuated  as  the 
pandemic has progressed, which has challenged Grainger's ability to anticipate and/or procure product to maintain 
inventory  levels  to  meet  that  demand.  These  factors  have  resulted  in  higher  out-of-stock  inventory  positions  in 
certain products as well as delays in delivering those products to the Company's distribution centers, branches or 
customers,  and  similar  results  may  occur  in  the  future.  Even  when  Grainger  is  able  to  find  alternate  sources  for 
certain  products,  they  may  cost  more  or  require  the  Company  to  incur  higher  transportation  costs,  which  could 
adversely  impact  the  Company's  profitability  and  financial  condition.  Any  of  these  circumstances  could  impair 
Grainger's  ability  to  meet  customer  demand  for  products  and  result  in  lost  sales,  increased  supply  chain  costs, 
penalties or damage to Grainger's reputation. Grainger’s ability to provide same-day shipping and next-day delivery 
is an integral component of Grainger’s business strategy and any such disruption could adversely impact results of 
operations and financial performance. 

Weakness  in  the  economy,  market  trends  and  other  conditions  affecting  the  profitability  and  financial 
stability  of  Grainger’s  customers  could  negatively  impact  Grainger’s  sales  growth  and  results  of 
operations.

Economic, political and industry trends affect Grainger’s business environments. Grainger serves several industries 
and  markets  in  which  the  demand  for  its  products  and  services  is  sensitive  to  the  production  activity,  capital 
spending  and  demand  for  products  and  services  of  Grainger’s  customers.  Many  of  these  customers  operate  in 
markets that are subject to cyclical fluctuations resulting from market uncertainty, trade and tariff policies, costs of 
goods  sold,  currency  exchange  rates,  central  bank  interest  rate  fluctuations,  economic  downturns,  recessions, 
foreign competition, offshoring of production, oil and natural gas prices, geopolitical developments, labor shortages, 
inflation,  natural  or  human  induced  disasters,  extreme  weather,  outbreaks  of  pandemic  disease  such  as  the 
COVID-19  pandemic,  inflation,  deflation,  and  a  variety  of  other  factors  beyond  Grainger’s  control.  Any  of  these 
factors could cause customers to idle or close facilities, delay purchases, reduce production levels, or experience 
reductions in the demand for their own products or services.

Any  of  these  events  could  also  reduce  the  volume  of  products  and  services  these  customers  purchase  from 
Grainger or impair the ability of Grainger’s customers to make full and timely payments and could cause increased 
pressure  on  Grainger’s  selling  prices  and  terms  of  sale.  Accordingly,  a  significant  or  prolonged  slowdown  in 
economic  activity  in  Canada,  China,  Japan,  Mexico,  the  U.K.,  the  U.S.  or  any  other  major  world  economy,  or  a 
segment of any such economy, could negatively impact Grainger’s sales growth and results of operations.

Unexpected  product  shortages,  tariffs,  product  cost  increases  and  risks  associated  with  Grainger’s 
suppliers  could  negatively  impact  customer  relationships  or  result  in  an  adverse  impact  on  results  of 
operations.

Grainger’s competitive strengths include product selection and availability. Products are purchased from more than 
4,900 suppliers located in various countries around the world, not one of which accounted for more than 5% of total 
purchases.

Disruptions in procuring sources of supply could occur due to factors beyond Grainger’s control. These factors could 
include economic downturns, recessions, outbreaks of pandemic disease such as the COVID-19 pandemic (which 
from time to time has resulted in some shortages of PPE, cleaning supplies and other products), natural or human 
induced  disasters,  extreme  weather,  geopolitical  unrest,  tariffs,  new  tariffs  or  tariff  increases,  trade  issues  and 
policies, detention orders or withhold release orders on imported products, labor problems or shortages experienced 
by Grainger’s suppliers or others in the supply chain, transportation availability, staffing and cost, shortage of raw 
materials, unilateral product cost increases by suppliers of products in short supply, inflation and other factors, any 
of which could adversely affect a supplier’s ability to manufacture or deliver products or could result in an increase 
in Grainger’s product costs.

13

Further,  Grainger  sources  products  from  Asia  and  other  areas  of  the  world.  This  increases  the  risk  of  supply 
disruption due to the additional lead time required and distances involved.

If Grainger was unable to promptly replace sources of supply that become disrupted, there could be adverse effects 
on  inventory  levels,  results  of  operations,  customer  relationships  and  Grainger’s  reputation.  In  addition,  Grainger 
has strategic relationships with a number of vendors. In the event Grainger was unable to maintain those relations, 
there might be a loss of competitive pricing advantages which could, in turn, adversely affect results of operations.

Volatility in commodity prices may adversely affect gross margins.

Some  of  Grainger’s  products  contain  significant  amounts  of  commodity-priced  materials,  such  as  steel,  copper, 
petroleum  derivatives,  rare  earth  minerals,  or  other  materials  or  inputs  required  to  manufacture  PPE  and  other 
pandemic-related products and are subject to price changes based on fluctuations in the commodities market. The 
recent  global  geopolitical  and  trade  environment  has  resulted  in  raw  material  inflation  and  potential  for  increased 
escalation  of  domestic  and  international  tariffs  and  retaliatory  trade  policies.  Further  changes  in  U.S.  trade  policy 
(including new or additional increases in duties or tariffs) and retaliatory actions by U.S. trade partners could result 
in a worsening of economic conditions. The level of demand for Grainger's products and services is influenced in 
multiple ways by the price and availability of raw materials and commodities, including fuel. Fluctuations in the price 
of fuel or increased demand for freight services, including as a result of outbreaks of pandemic disease such as the 
COVID-19  pandemic,  could  affect  transportation  costs.  Grainger’s  ability  to  pass  on  such  increases  in  costs  in  a 
timely manner depends on market conditions. The inability to pass along cost increases could result in lower gross 
margins. In addition, higher prices could reduce demand for these products, resulting in lower sales volumes.  

Fluctuations in foreign currency could have an effect on reported results of operations.

Grainger’s  exposure  to  fluctuations  in  foreign  currency  rates  results  primarily  from  the  translation  exposure 
associated  with  the  preparation  of  the  Consolidated  Financial  Statements  (Financial  Statements),  as  well  as  from 
transaction exposure associated with transactions in currencies other than an entity’s functional currency. While the 
Financial  Statements  are  reported  in  U.S.  dollars,  the  Financial  Statements  of  Grainger’s  subsidiaries  outside  the 
U.S. are prepared using the local currency as the functional currency and translated into U.S. dollars. In addition, 
Grainger  is  exposed  to  foreign  currency  exchange  rate  risk  with  respect  to  the  U.S.  dollar  relative  to  the  local 
currencies  of  Grainger’s  international  subsidiaries,  primarily  the  Canadian  dollar,  euro,  pound  sterling,  Mexican 
peso,  renminbi  and  yen,  arising  from  transactions  in  the  normal  course  of  business,  such  as  sales  and  loans  to 
wholly  owned  subsidiaries,  sales  to  customers,  purchases  from  suppliers,  and  bank  loans  and  lines  of  credit 
denominated  in  foreign  currencies.  Grainger  also  has  foreign  currency  exposure  to  the  extent  receipts  and 
expenditures  are  not  denominated  in  a  subsidiary’s  functional  currency  and  that  could  have  an  impact  on  sales, 
costs  and  cash  flows.  These  fluctuations  in  foreign  currency  exchange  rates  could  affect  Grainger’s  results  of 
operations and impact reported net sales and net earnings.

The  facilities  maintenance  industry  is  highly  competitive,  and  changes  in  competition  could  result  in 
decreased demand for Grainger’s products and services.

Grainger competes in a variety of ways, including product assortment and availability, services offered to customers, 
pricing,  purchasing  convenience,  and  the  overall  experience  Grainger  offers.  This  includes  the  ease  of  use  of 
Grainger’s high-touch operations and delivery of products.

There  are  several  large  competitors  in  the  industry,  although  most  of  the  market  is  served  by  small  local  and 
regional competitors. Grainger faces competition in all markets it serves from manufacturers (including some of its 
own  suppliers)  that  sell  directly  to  certain  segments  of  the  market,  wholesale  distributors,  catalog  houses,  retail 
enterprises and online businesses that compete with price transparency.

To remain competitive, the Company must be willing and able to respond to market pressures. Downward pressure 
on  sales  prices,  changes  in  the  volume  of  orders,  and  an  inability  to  pass  higher  product  costs  on  to  customers 
could  cause  Grainger’s  gross  profit  percentage  to  fluctuate  or  decline.  Grainger  may  not  be  able  to  pass  rising 
product costs to customers if those customers have ready product or supplier alternatives in the marketplace. These 
pressures could have a material effect on Grainger’s sales and profitability. If the Company is unable to grow sales 
or reduce costs, among other actions, the Company’s results of operations and financial condition may be adversely 
affected.

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Moreover, Grainger expects technological advancements and the increased use of eCommerce solutions within the 
industry to continue to evolve at a rapid pace. As a result, Grainger’s ability to effectively compete requires Grainger 
to respond and adapt to new industry trends and developments. Grainger has increased, and expects to continue to 
increase,  its  investments  in  developing,  managing  and  implementing  technology  information  systems,  software 
development  and  other  capabilities  to  provide  high-quality  service  to  its  customers  and  simplify  customer 
interactions.  Developing,  managing  or  implementing  new  technology  and  innovations  may  result  in  unexpected 
costs  and  disruptions  to  operations,  may  take  longer  than  expected,  may  increase  the  Company’s  vulnerability  to 
cyber breaches, attacks or intrusions, and may not provide all anticipated benefits. 

Changes in customer base or product mix could cause changes in Grainger’s revenue or gross margin, or 
affect Grainger’s competitive position.

From  time  to  time,  Grainger  experiences  changes  in  customer  base  and  product  mix  that  affect  gross  margin. 
Changes  in  customer  base  and  product  mix  result  primarily  from  business  acquisitions,  changes  in  customer 
demand, customer acquisitions, selling and marketing activities, competition and the increased use of eCommerce 
by Grainger and its competitors. For example, as a result of the COVID-19 pandemic, the Company has sold higher 
volumes  of  lower-margin  pandemic-related  products  to  larger,  lower-margin  customers,  while  non-pandemic  sales 
have decreased.

In  addition,  Grainger  has  entered,  and  may  in  the  future  continue  to  enter,  into  contracts  with  group  purchasing 
organizations  (GPOs)  that  aggregate  the  buying  power  of  their  member  customers  in  negotiating  selling  prices.  If 
the Company is unable to enter into, or sustain, contractual arrangements on a satisfactory commercial basis with 
GPOs, Grainger's results of operations could be adversely affected.

As  customer  base  and  product  mix  change  over  time,  Grainger  must  identify  new  products,  product  lines  and 
services that respond to industry trends and customer needs. The inability to introduce new products and services 
and effectively integrate them into Grainger’s existing mix could have a negative impact on future sales growth and 
Grainger’s competitive position.

Grainger’s common stock may be subject to volatility or price declines.

The trading prices and volumes of Grainger’s common stock may be subject to broad and unpredictable fluctuations 
due  to  changes  in  economic,  political  and  market  conditions,  the  financial  results  and  business  strategies  of 
Grainger  and  its  competitors,  changes  in  expectations  as  to  Grainger’s  future  financial  or  operating  performance, 
including  estimates  by  securities  analysts  and  investors,  the  Company’s  failure  to  meet  the  financial  performance 
guidance  or  other  forward-looking  statements  provided  to  the  public,  speculation,  coverage  or  sentiment  in  the 
media or investment community or by groups of individual investors, changes in capital structure, share repurchase 
programs  or  dividend  policies,  outbreak  of  pandemic  disease  such  as  the  COVID-19  pandemic,  and  a  number  of 
other  factors,  including  those  discussed  in  this  Item  1A.  These  factors,  many  of  which  are  outside  of  Grainger’s 
control,  could  cause  stock  price  and  trading  volume  volatility  or  Grainger’s  stock  price  to  decline.  Volatility  in  the 
price  of  Grainger's  securities  could  result  in  the  filing  of  securities  class  action  litigation,  which  could  result  in 
substantial costs and the diversion of management time and resources.

Operational Risks

Interruptions  in  the  proper  functioning  of  information  systems  could  disrupt  operations  and  cause 
unanticipated increases in costs and/or decreases in revenues.

The  proper  functioning  of  Grainger’s  information  systems  is  critical  to  the  successful  operation  of  its  business. 
Grainger  continues  to  invest  in  software,  hardware  and  network  infrastructures  in  order  to  effectively  manage  its 
information  systems.  Although  Grainger’s  information  systems  are  protected  with  robust  backup  and  security 
systems, including physical and software safeguards and remote processing capabilities, information systems are 
still vulnerable to damage or interruption from natural or human induced disasters, extreme weather, power losses, 
telecommunication failures, user error, third party actions such as malicious computer programs, denial-of-service 
attacks  and  cybersecurity  breaches,  and  other  problems.  In  addition,  from  time  to  time  Grainger  relies  on  the 
information technology (IT) systems of third parties to assist in conducting its business.

15

If  Grainger’s  systems  or  those  of  third  parties  on  which  Grainger  depends  are  damaged,  breached,  cease  to 
function  properly  or  are  otherwise  disrupted,  Grainger  may  have  to  make  a  significant  investment  to  repair  or 
replace them and may suffer interruptions in its business operations in the interim. If critical information systems fail 
or otherwise become unavailable, Grainger’s ability to operate its eCommerce platforms, process orders, maintain 
proper levels of inventories, collect accounts receivable, disburse funds, manage its supply chain, monitor results of 
operations, and process and store employee or customer data, among other functions, could be adversely affected. 
Any  such  interruption  of  Grainger’s  information  systems  could  have  a  material  adverse  effect  on  its  business  or 
results  of  operations.  Grainger  has  experienced  these  incidents  in  the  past,  which  it  deemed  immaterial  to  its 
business and operations individually and in the aggregate and may be subject to other incidents in the future. There 
can  be  no  assurance  that  any  future  incidents  will  not  be  material  to  Grainger’s  business,  operations  or  financial 
condition.

Cybersecurity  incidents,  including  breaches  of  information  systems  security,  could  damage  Grainger’s 
reputation, disrupt operations, increase costs and/or decrease revenues.

Through  Grainger’s  sales  and  eCommerce  channels,  the  Company  collects  and  stores  personally  identifiable, 
confidential,  proprietary  and  other  information  from  customers  so  that  they  may,  among  other  things,  purchase 
products or services, enroll in promotional programs, register on Grainger’s websites or otherwise communicate or 
interact  with  the  Company.  Moreover,  Grainger’s  operations  routinely  involve  receiving,  storing,  processing  and 
transmitting  sensitive  information  pertaining  to  its  business,  customers,  suppliers  and  employees,  and  other 
sensitive matters.

Cyber threats are rapidly evolving and those threats and the means for obtaining access to information in digital and 
other storage media are becoming increasingly sophisticated. Each year, cyber-attackers make numerous attempts 
to  access  the  information  stored  in  the  Company’s  information  systems.  If  successful,  these  attacks  may  expose 
Grainger  to  risk  of  loss  or  misuse  of  proprietary  or  confidential  information  or  disruptions  of  business  operations. 
Some actions that Grainger has taken in response to the COVID-19 pandemic, including enabling remote working 
arrangements,  may  increase  Grainger’s  vulnerability  to  cybersecurity  incidents,  including  breaches  of  information 
systems  security,  which  could  damage  Grainger’s  reputation  and  commercial  relationships,  disrupt  operations, 
increase  costs  and/or  decrease  revenues,  and  expose  Grainger  to  claims  from  customers,  suppliers,  financial 
institutions, regulators, payment card association, employees and others.

Grainger's  IT  infrastructure  also  includes  products  and  services  provided  by  suppliers,  vendors  and  other  third 
parties,  and  these  providers  can  experience  breaches  of  their  systems  and  products  that  impact  the  security  of 
systems  and  proprietary  or  confidential  information.  Moreover,  from  time  to  time,  Grainger  may  share  information 
with these third parties in connection with the products and services they provide to the business. While Grainger 
requires assurances that these third parties will protect confidential information, there is a risk that the confidentiality 
of data held or accessed by them may be compromised. If successful, those attempting to penetrate Grainger’s or 
its  vendors’  information  systems  may  misappropriate  intellectual  property  or  personally  identifiable,  credit  card, 
confidential, proprietary or other sensitive customer, supplier, employee or business information, or cause systems 
disruption.  While  many  of  Grainger's  agreements  with  these  third  parties  include  indemnification  provisions,  the 
Company may not be able to recover sufficiently, or at all, under such provisions to adequately offset any losses it 
may incur.

Moreover,  the  Company  may  face  the  threat  to  its  computer  systems  of  unauthorized  access,  computer  hackers, 
computer viruses, malicious code, ransomware, phishing, organized cyber-attacks and other security problems and 
system disruptions. Such tactics may also seek to cause payments due to or from the Company to be misdirected to 
fraudulent accounts, which may not be recoverable by the Company.

In addition, a Grainger employee, contractor or other third party with whom Grainger does business may attempt to 
circumvent  security  measures  or  otherwise  access  Grainger’s  information  systems  in  order  to  obtain  such 
information or inadvertently cause a breach involving such information. Further, Grainger’s systems are integrated 
with customer systems in certain cases, and a breach of the Company’s information systems could be used to gain 
illicit access to a customer’s systems and information.

16

Grainger has been subject to unauthorized accesses of certain supplier and customer information in the past, which 
it deemed immaterial to its business and operations individually and in the aggregate, and may be subject to other 
unauthorized accesses of its systems in the future. There can be no assurance that any future unauthorized access 
to  or  breach  of  Grainger’s  information  systems  will  not  be  material  to  Grainger’s  business,  operations  or  financial 
condition.

Grainger maintains information security staff, policies and procedures for managing risk to its information security 
systems, conducts annual employee awareness training of cybersecurity threats and routinely utilizes consultants to 
assist in evaluating the effectiveness of the security of its IT systems. While Grainger has instituted these and other 
safeguards for the protection of information, because techniques used to obtain unauthorized access or to sabotage 
systems change frequently and generally are not recognized until they are launched against a target, Grainger may 
be unable to anticipate these techniques or implement adequate preventative measures. Any breach of Grainger’s 
security  measures  or  any  breach,  error  or  malfeasance  of  those  of  its  third-party  service  providers  could  cause 
Grainger to incur significant costs to protect any customers, suppliers, employees, and other parties whose personal 
data  is  compromised  and  to  make  changes  to  its  information  systems  and  administrative  processes  to  address 
security issues. In addition, although Grainger maintains insurance coverage that may, subject to policy terms and 
conditions,  cover  certain  aspects  of  cyber  and  information  security  risks,  such  insurance  coverage  may  be 
insufficient to cover all losses.

Grainger  continuously  evaluates  the  need  to  upgrade  and/or  replace  its  systems  and  network  infrastructure  to 
protect its computing environment, to stay current on vendor supported products and to improve the efficiency of its 
systems  and  for  other  business  reasons.  The  implementation  of  new  systems  and  IT  could  adversely  impact  its 
operations  by  imposing  substantial  capital  expenditures,  demands  on  management  time  and  risks  of  delays  or 
difficulties  in  transitioning  to  new  systems.  In  addition,  the  Company's  systems  implementations  may  not  result  in 
productivity improvements at the levels anticipated. Systems implementation disruption and any other IT disruption, 
if not anticipated and appropriately mitigated, could have an adverse effect on its business.

Loss of customer, supplier, employee or intellectual property or other business information or failure to comply with 
data  privacy  and  security  laws  could  disrupt  operations,  damage  Grainger’s  reputation  and  expose  Grainger  to 
claims  from  customers,  suppliers,  financial  institutions,  regulators,  payment  card  associations,  employees  and 
others,  any  of  which  could  have  a  material  adverse  effect  on  Grainger,  its  financial  condition  and  results  of 
operations.  In  the  past,  Grainger  has  experienced  certain  cybersecurity  incidents.  In  each  instance,  Grainger 
provided notifications and adopted remedial measures. While these incidents have not been deemed to be material 
to  Grainger,  there  can  be  no  assurance  that  a  future  breach  or  incident  would  not  be  material  to  Grainger’s 
operations and financial condition. 

Grainger’s ability to adequately protect its intellectual property or successfully defend against infringement 
claims by others may have an adverse impact on operations.

Grainger’s  business  relies  on  the  use,  validity  and  continued  protection  of  certain  proprietary  information  and 
intellectual property, which includes current and future patents, trade secrets, trademarks, service marks, copyrights 
and confidentiality agreements as well as license and sublicense agreements to use intellectual property owned by 
affiliated entities or third parties. Unauthorized use of Grainger’s intellectual property by others could result in harm 
to  various  aspects  of  the  business  and  may  result  in  costly  and  protracted  litigation  in  order  to  protect  Grainger’s 
rights. In addition, Grainger may be subject to claims that it has infringed on the intellectual property rights of others, 
which could subject Grainger to liability, require Grainger to obtain licenses to use those rights at significant cost or 
otherwise cause Grainger to modify its operations.

In  order  to  compete,  Grainger  must  attract,  retain,  train,  motivate  and  develop  key  employees,  and  the 
failure to do so could have an adverse effect on results of operations.

In  order  to  compete  and  have  continued  growth,  Grainger  must  attract,  retain,  train,  motivate  and  develop 
executives  and  other  key  employees,  including  those  in  managerial,  technical,  sales,  marketing  and  IT  support 
positions.  Grainger  competes  to  hire  employees  at  increasingly  competitive  wage  rates  and  then  must  train  them 
and develop their skills and competencies. Qualified individuals needed to fill open positions may be in short supply 
in  some  areas.  Further,  changes  in  market  compensation  rates  may  adversely  affect  the  Company's  labor  costs. 
Competition for qualified employees could require the Company to pay higher wages to attract a sufficient number 
of employees. The Company's employee hiring and retention also depends on the Company's ability to build and 
maintain a diverse and inclusive workplace culture that enables its employees to thrive.

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Grainger’s  results  of  operations  could  be  adversely  affected  by  increased  costs  due  to  increased  competition  for 
diverse talent, higher employee turnover, increased employee benefit costs, failure to successfully hire executives 
and key employees or the loss of executives and key employees. Further, changes in the Company's management 
team  may  be  disruptive  to  its  business,  and  any  failure  to  successfully  transition  and  assimilate  key  new  hires  or 
promoted employees could adversely affect its business and results of operations. 

Grainger’s continued success is substantially dependent on positive perceptions of Grainger’s reputation.

One of the reasons customers choose to do business with Grainger and employees choose Grainger as a place of 
employment  is  the  reputation  that  Grainger  has  built  over  many  years.  Grainger  devotes  time  and  resources  to 
environmental, social and governance (ESG) efforts that are consistent with its corporate values and are designed 
to strengthen its business and protect and preserve its reputation, including programs driving ethics and corporate 
responsibility, strong communities, diversity, equity and inclusion, gender equality and environmental sustainability. 
Grainger’s  failure  to  execute  its  ESG  programs  as  planned  could  adversely  affect  the  Company’s  reputation, 
business and financial performance. To be successful in the future, Grainger must continue to preserve, grow and 
leverage  the  value  of  Grainger’s  brand.  Reputational  value  is  based  in  large  part  on  perceptions  of  subjective 
qualities. Even an isolated incident, or the aggregate effect of individually insignificant incidents, can erode trust and 
confidence, particularly if they result in adverse publicity, governmental investigations or litigation, and as a result, 
could tarnish Grainger’s brand and lead to adverse effects on Grainger’s business.

Regulatory, Legal and Tax Risks
Grainger is subject to various domestic and foreign laws, regulations and standards. Failure to comply or 
unforeseen  developments  in  related  contingencies  such  as  litigation  could  adversely  affect  Grainger’s 
financial condition, profitability and cash flows.

Grainger’s  business  is  subject  to  legislative,  legal,  and  regulatory  risks  and  conditions  specific  to  the  countries  in 
which  it  operates.  In  addition  to  Grainger’s  U.S.  operations,  which  in  2021  generated  approximately  79%  of  its 
consolidated  net  sales,  Grainger  operates  its  business  principally  through  wholly  owned  subsidiaries  in  Canada, 
China, Mexico, and the U.K., and its majority-owned subsidiary in Japan.

The  wide  array  of  laws,  regulations  and  standards  in  each  domestic  and  foreign  jurisdiction  where  Grainger 
operates,  include,  but  are  not  limited  to:  advertising  and  marketing  regulations,  anti-bribery  and  corruption  laws, 
anti-competition regulations, data protection (including, because Grainger accepts credit cards, the Payment Card 
Industry Data Security Standard), data privacy (including in the U.S., the California Consumer Privacy Act, and in 
the  European  Union,  the  General  Data  Protection  Regulation  2016)  and  cybersecurity  requirements  (including 
protection  of  information  and  incident  responses),  environmental  protection  laws,  foreign  exchange  controls  and 
cash  repatriation  restrictions,  health  and  safety  laws,  import  and  export  requirements,  intellectual  property  laws, 
labor laws (including federal and state wage and hour laws), product compliance or safety laws, supplier regulations 
regarding  the  sources  of  supplies  or  products,  tax  laws  (including  as  to  U.S.  taxes  on  foreign  subsidiaries), 
unclaimed  property  laws  and  laws,  regulations  and  standards  applicable  to  other  commercial  matters.  Moreover, 
Grainger is also subject to audits and inquiries in the normal course of business.

Failure to comply with any of these laws, regulations and standards could result in civil, criminal, monetary and non-
monetary  fines,  penalties  and/or,  remediation  costs  as  well  as  potential  damage  to  the  Company’s  reputation. 
Changes  in  these  laws,  regulations  and  standards,  or  in  their  interpretation,  could  increase  the  cost  of  doing 
business, including, among other factors, as a result of increased investments in technology and the development of 
new  operational  processes.  Furthermore,  while  Grainger  has  implemented  policies  and  procedures  designed  to 
facilitate  compliance  with  these  laws,  regulations  and  standards,  there  can  be  no  assurance  that  employees, 
contractors,  suppliers,  vendors,  or  other  third  parties  will  not  violate  such  laws,  regulations  and  standards  or 
Grainger’s policies. Any such failure to comply or violation could individually or in the aggregate materially adversely 
affect Grainger’s financial condition, results of operations and cash flows.

In  addition,  Grainger’s  business  and  results  of  operations  in  the  U.K.  may  be  negatively  affected  by  changes  in 
trade policies, or changes in labor, immigration, tax or other laws, resulting from the U.K.’s exit from the European 
Union.

18

Grainger  is  subject  to  a  number  of  rules  and  regulations  related  to  its  government  contracts,  which  may 
result in increased compliance costs and potential liabilities.

Grainger’s  contracts  with  U.S.  federal,  state  and  local  government  entities  are  subject  to  various  and  changing 
regulations  related  to  procurement,  formation  and  performance.  In  addition,  the  Company’s  government  contracts 
may provide for termination, reduction or modification by the government at any time, with or without cause. From 
time to time, Grainger is subject to governmental or regulatory investigations or audits related to its compliance with 
these rules and regulations. Violations of these regulations could result in fines, criminal sanctions, the inability to 
participate in existing or future government contracting and other administrative sanctions. Any such penalties could 
result  in  damage  to  the  Company’s  reputation,  increased  costs  of  compliance  and/or  remediation  and  could 
adversely affect the Company’s financial condition and results of operations.

In  conducting  its  business,  Grainger  may  become  subject  to  legal  proceedings  or  governmental 
investigations,  including  in  connection  with  product  liability  or  product  compliance  claims  if  people, 
property or the environment are harmed by Grainger’s products or services.

Grainger  is,  and  from  time  to  time  may  become,  party  to  a  number  of  legal  proceedings  or  governmental 
investigations  for  alleged  violations  of  laws,  rules  or  regulations.  Grainger  also  may  be  subject  to  disputes  and 
proceedings  incidental  to  its  business,  including  product-related  claims  for  personal  injury  or  illness,  death, 
environmental or property damage or other commercial disputes, including the proceedings discussed in Part I, Item 
3:  Legal  Proceedings.  The  defense  of  these  proceedings  may  require  significant  expenses  and  divert 
management’s time and attention, and Grainger may be required to pay damages that could individually or in the 
aggregate  materially  adversely  affect  its  financial  condition,  results  of  operations  and  cash  flows.  In  addition,  any 
insurance  or  indemnification  rights  that  Grainger  may  have  with  respect  to  such  matters  may  be  insufficient  or 
unavailable to protect the Company against potential loss exposures. Grainger also may be requested or required to 
recall products or take other actions. The Company’s reputation could also be adversely affected by any resulting 
negative publicity. 

Tax changes could affect Grainger’s effective tax rate and future profitability.

Grainger’s future results could be adversely affected by changes in the effective tax rate as a result of Grainger’s 
relative  overall  profitability  and  the  mix  of  earnings  in  countries  with  differing  statutory  tax  rates,  changes  in  tax 
legislation,  the  results  of  the  examination  of  previously  filed  tax  returns,  and  continuing  assessment  of  the 
Company’s tax exposures.

Grainger may be adversely impacted by the effects of climate change and may incur increased costs and 
experience  other  impacts  due  to  new  or  more  stringent  environmental  laws  and  regulations  designed  to 
address climate change.  
The  potential  impacts  of  climate  change  on  the  Company’s  suppliers,  product  offerings,  operations,  facilities  and 
customers  are  accelerating  and  uncertain.  Increased  public  awareness  and  concern  regarding  global  climate 
change may result in more international, federal, and/or state or other stakeholder requirements or expectations that 
could result in more restrictive or expansive standards, such as stricter limits on greenhouse gas emissions or more 
prescriptive reporting of environmental, social, and governance metrics. There continues to be a lack of consistent 
climate  change  legislation  and  standards,  which  creates  economic  and  regulatory  uncertainty.  New  laws, 
regulations and enforcement could strain the Company’s suppliers and result in increased compliance-related costs, 
which could result in higher product costs that are passed to the Company. New or changing environmental laws 
and  regulations  could  also  increase  the  Company’s  operating  costs,  including  through  higher  utility  and 
transportation costs, and Grainger is unable to predict the potential impact such laws and regulations could have on 
its  financial  condition  and  results  of  operations.  In  addition,  the  potential  physical  risks  of  climate  change  may 
impact  the  availability  and  cost  of  materials  and  natural  resources,  sources  and  supply  of  energy  and  product 
demand,  and  could  increase  the  Company’s  operating  costs.  Natural  disasters  as  a  result  of  climate  change  at 
locations  where  the  Company,  its  suppliers  or  customers  operate  could  cause  disruptions  to  the  Company’s 
operations, which could adversely affect sales and could negatively impact Grainger’s business, financial condition, 
results  of  operations  and  cash  flows.  If  environmental  laws  and  regulations  are  either  changed  or  adopted  that 
impose significant operational restrictions or compliance requirements upon the Company or its suppliers, products, 
or customers, or the Company's operations are disrupted due to physical impacts of climate change, the Company's 
business, capital expenditures, financial condition, results of operations and competitive position could be negatively 
impacted.

19

Credit and Liquidity Risks

Changes  in  Grainger’s  credit  ratings  and  outlook  may  reduce  access  to  capital  and  increase  borrowing 
costs.

Grainger’s credit ratings are based on a number of factors, including the Company’s financial strength and factors 
outside of Grainger’s control, such as conditions affecting Grainger’s industry generally or the introduction of new 
rating practices and methodologies. Grainger cannot provide assurances that its current credit ratings will remain in 
effect  or  that  the  ratings  will  not  be  lowered,  suspended  or  withdrawn  entirely  by  the  rating  agencies.  If  rating 
agencies lower, suspend or withdraw the ratings, the market price or marketability of Grainger’s securities may be 
adversely affected. In addition, any change in ratings could make it more difficult for the Company to raise capital on 
favorable  terms,  impact  the  Company’s  ability  to  obtain  adequate  financing,  and  result  in  higher  interest  costs  for 
the Company’s existing credit facilities or on future financings.

Grainger has incurred substantial indebtedness and may incur substantial additional indebtedness, which 
could  adversely  affect  cash  flow,  decrease  business  flexibility,  or  prevent  Grainger  from  fulfilling  its 
obligations.

As  of  December  31,  2021,  Grainger’s  consolidated  indebtedness  was  approximately  $2.4  billion. The  Company’s 
indebtedness  could,  among  other  things,  limit  Grainger’s  ability  to  respond  to  rapidly  changing  business  and 
economic  conditions,  require  the  Company  to  dedicate  a  substantial  portion  of  its  cash  flows  to  the  payment  of 
principal  and  interest  on  its  indebtedness,  reducing  the  funds  available  for  other  business  purposes,  and  make  it 
more difficult to satisfy the Company’s financial obligations as they come due during periods of adverse economic 
and industry conditions.

The  agreements  governing  Grainger’s  debt  agreements  and  instruments  contain  representations,  warranties, 
affirmative,  negative  and  financial  covenants,  and  default  provisions.  Grainger’s  failure  to  comply  with  these 
restrictions and obligations could result in a default under such agreements, which may allow Grainger’s creditors to 
accelerate  the  related  indebtedness.  Any  such  acceleration  could  have  a  material  adverse  effect  on  Grainger’s 
business, financial condition, results of operations, cash flows, and its ability to obtain financing on favorable terms 
in the future.

In  addition,  Grainger  may  in  the  future  seek  to  raise  additional  financing  for  working  capital,  capital  expenditures, 
refinancing  of  indebtedness,  share  repurchases  or  other  general  corporate  purposes.  Grainger’s  ability  to  obtain 
additional financing will be dependent on, among other things, the Company’s financial condition, prevailing market 
conditions  and  numerous  other  factors  beyond  the  Company’s  control.  Such  additional  financing  may  not  be 
available on commercially reasonable terms or at all. Any inability to obtain financing when needed could materially 
adversely affect the Company’s business, financial condition or results of operations.

Item 1B: Unresolved Staff Comments 

None.

20

Item 2: Properties

As  of  December  31,  2021,  Grainger’s  owned  and  leased  facilities  totaled  approximately  29.2  million  square  feet. 
Grainger owns and leases facilities primarily in the U.S., Japan, Canada (5), Mexico (6), Puerto Rico (7) and the U.K. (8) 
The Company's corporate headquarters is located in Lake Forest, Illinois and other general offices are located in the 
Chicago Metropolitan area. Grainger believes that its properties are generally in excellent condition, well maintained 
and suitable for the conduct of business. 

The following table includes Grainger's material facilities: 

Location

Facility and Use (9)

Size in Square Feet 
(in thousands)

U.S. (1) 
U.S. (2)
U.S. (3)
Japan (4)

DCs

Branch Locations

Other Facilities

DCs 

9,132

6,407

4,805

3,718

Segment

High-Touch Solutions N.A.

High-Touch Solutions N.A.

High-Touch Solutions N.A.

Endless Assortment

(1)     Consists of 16 DCs that range in size from approximately 55,000 to 1.5 million square feet. These facilities are 

primarily owned.

(2)    Consists of 246 branches, 45 onsite and three will-call express locations. These branches range in size from 

approximately 500 to 109,000 square feet. These facilities are primarily owned.

(3)      Primarily  consists  of  storage  facilities,  office  space  and  customer  service  centers.  These  facilities  are  both 

owned and leased. These facilities range in size from approximately 200 to 633,000 square feet.

(4)    Consists of eight DCs that range in size from approximately 11,000 to 1.8 million square feet. These facilities 
are primarily leased. Other facilities include office space that range in size from approximately 1,000 to 49,000  
square feet. These facilities are also primarily leased.

(5)    In Canada, Grainger has 35 branch locations, five DCs and other facilities which total two million square feet.
(6)      In Mexico, Grainger has 16 branch locations and two DCs which total 712,000 square feet. 
(7)      In Puerto Rico, Grainger has three branch locations and one DC which total 95,000 square feet. 
(8)      In the U.K., Grainger has 43 branch locations, one DC and other facilities which total 806,000 square feet. 
(9)     Owned facilities are not subject to any mortgages.

Item 3: Legal Proceedings 

For  a  description  of  legal  proceedings,  see  the  disclosure  contained  in  Note  15  to  the  Consolidated  Financial 
Statements included in Part II, Item 8: Financial Statements and Supplementary Data of this Form 10-K, which is 
incorporated herein by reference.

Item 4: Mine Safety Disclosures

Not applicable.

21

PART II 

Item  5:  Market  for  Registrant’s  Common  Equity,  Related  Shareholder  Matters  and  Issuer  Purchases  of 
Equity Securities

Market Information and Dividends

Grainger's common stock is listed and traded on the New York Stock Exchange, under the symbol GWW. 

Holders

The approximate number of shareholders of record of Grainger’s common stock as of February 11, 2022, was 553 
with approximately 285,524 additional shareholders holding stock through nominees. 

Dividends

Grainger  expects  that  its  practice  of  paying  quarterly  dividends  on  its  common  stock  will  continue,  although  the 
payment of future dividends is at the discretion of Grainger’s Board of Directors and will depend upon Grainger’s 
earnings, capital requirements, financial condition and other factors. 

Issuer Purchases of Equity Securities - Fourth Quarter

Period
Oct. 1 – Oct. 31
Nov. 1 – Nov. 30
Dec. 1 – Dec. 31
Total

Total Number of 
Shares 
Purchased (A) (D)
138,985
101,244
134,893
375,122

Average Price 
Paid Per Share (B)
$423.80
$484.93
$502.16

Total Number of 
Shares 
Purchased as 
Part of Publicly 
Announced Plans 
or Programs (C)
138,890
101,043
134,359
374,292

Maximum Number of
Shares That May Yet be Purchased 
Under the
Plans or Programs

4,121,591  shares
4,020,548  shares
3,886,189  shares

(A) There were no shares withheld to satisfy tax withholding obligations.
(B) Average price paid per share excludes commissions of $0.01 per share paid. 
(C) Purchases were made pursuant to a share repurchase program approved by Grainger's Board of Directors 
and announced April 28, 2021 (2021 Program). The 2021 Program authorized the repurchase of up to five 
million shares with no expiration date.

(D) The  difference  of  830  shares  between  the  Total  Number  of  Shares  Purchased  and  the  Total  Number  of 
Shares  Purchased  as  Part  of  Publicly Announced  Plans  or  Programs  represents  shares  purchased  by  the 
administrator  and  record  keeper  of  the  W.W.  Grainger,  Inc.  Retirement  Savings  Plan  for  the  benefit  of  the 
team members who participate in the plan.

22

 
 
 
 
 
Company Performance

The  following  stock  price  performance  graph  compares  the  cumulative  total  return  on  an  investment  in  Grainger 
common stock with the cumulative total return of an investment in each of the Dow Jones US Industrial Suppliers 
Total Stock Market Index and the S&P 500 Stock Index. It covers the period commencing December 31, 2016 and 
ending December 31, 2021. The graph assumes that the value for the investment in Grainger common stock and in 
each index was $100 on December 31, 2016, and that all dividends were reinvested.

December 31,

2018

2019

2017

2016
$  100  $  104  $  127  $  155  $  191  $  246 
  100    112    103    137    171    233 
  100    122    116    153    181    233 

2021

2020

W.W. Grainger, Inc.
Dow Jones US Industrial Suppliers Total Stock Market Index
S&P 500 Stock Index

Item 6: [Reserved]

23

Item 7: Management’s Discussion and Analysis of Financial Condition and Results of Operations 

Objective

The following Management’s Discussion and Analysis of Financial Condition and Results of Operations (MD&A) is 
intended  to  help  the  reader  understand  the  results  of  operations  and  financial  condition  of  W.W.  Grainger,  Inc. 
(Grainger or Company) as it is viewed by the Company. The following discussion should be read in conjunction with 
the  Consolidated  Financial  Statements  and  accompanying  notes  included  in  Part  II,  Item  8:  Financial  Statements 
and Supplementary Data of this Form 10-K. 

Percentage  figures  included  in  this  section  have  not  in  all  cases  been  calculated  on  the  basis  of  such  rounded 
figures but on the basis of such amounts prior to rounding. For this reason, percentage amounts in this section may 
vary  slightly  from  those  obtained  by  performing  the  same  calculations  using  the  figures  in  the  Company's 
Consolidated Financial Statements or in the associated text.

Overview

W.W.  Grainger,  Inc.  is  a  broad  line,  business-to-business  distributor  of  maintenance,  repair  and  operating  (MRO) 
products  and  services  with  operations  primarily  in  North  America  (N.A.),  Japan  and  the  United  Kingdom  (U.K.). 
Grainger uses a combination of its high-touch solutions and endless assortment businesses to serve its customers 
worldwide,  which  rely  on  Grainger  for  products  and  services  that  enable  them  to  run  safe,  sustainable  and 
productive operations.

The Company’s continued strategic priority for 2022 is to relentlessly expand Grainger’s leadership position in the 
MRO space by being the go-to partner for people who build and run safe and productive operations. To achieve this, 
each Grainger business has a set of strategic objectives. The high-touch solutions businesses are focused on key 
initiatives that drive top-line revenue and MRO market outgrowth. Additionally, the high-touch solutions businesses 
are  focused  on  growing  through  differentiated  sales  and  services  (e.g.,  direct  customer  relationships  and  onsite 
services),  advantaged  MRO  solutions  (e.g.,  get  customers  the  exact  products  and  services  they  need  to  solve  a 
problem  quickly)  and  unparalleled  customer  service  (e.g.,  deliver  flawlessly  on  every  customer  transaction).  The 
endless assortment businesses are focused on product assortment expansion and innovative customer acquisition 
and  retention. Additionally,  all  Grainger  businesses  are  focused  on  continuously  improving  customer  experience, 
optimizing and scaling cost structures and investing in digital marketing, technology and supply chain infrastructure 
to ultimately deliver long-term returns for shareholders. 

Strategic Priorities and Impact of the COVID-19 Pandemic

The Company continues to adhere to its purpose to keep the world working while using its core principles as the 
framework for expanding Grainger’s leadership position and ensuring Grainger is the go-to-partner for building and 
running  safe,  sustainable  and  productive  operations.  However,  the  Company’s  business  plans  to  achieve  these 
strategic priorities continue to be affected by the impact of the COVID-19 pandemic. 

The  COVID-19  pandemic  caused  significant  disruptions  in  the  U.S.  and  global  markets,  and  the  full  extent  of  the 
impacts  will  depend  on  several  uncertain  and  unpredictable  developments  including  any  continued  spread  of  the 
virus and its variants, the availability and effectiveness of treatments and vaccines, imposition of protective public 
safety measures and the overall impact of government measures to combat the spread of the virus. 

While  the  ongoing  recovery  from  the  COVID-19  pandemic  has  fluctuated  throughout  the  year,  it  has  been 
accompanied  by  a  resurgence  in  demand  as  industries  return  to  regular  operations,  which  continues  to  disrupt 
supply  chains,  transportation  efficiency,  raw  materials  and  labor  availability.  Grainger’s  businesses  and  its  major 
facilities have remained operational as customers rely on Grainger’s products and services to keep their businesses 
up and running. The Company continues to monitor and refine its product assortment and inventory availability and 
remains committed to serving customers and supporting team members.

As  the  pandemic  continues  to  impact  global  markets  and  the  needs  of  customers,  team  members,  suppliers  and 
communities  continue  to  change,  the  Company’s  efforts  and  business  plan  will  evolve  accordingly. The  Company 
continues  to  leverage  a  dedicated  cross-functional  task  force  to  understand  and  implement  guidance  from 
government  agencies  and  health  officials  to  meet  requirements  from  federal,  state  and  local  authorities  and  may 
take further actions in the best interests of its team members, customers, suppliers and shareholders.

24

The Company qualified for certain government assistance programs that partially offset related expenses in Canada 
and the U.K. The amounts received were not material to the Consolidated Financial Statements for the year ended 
December 31, 2021.

The Company cannot reasonably estimate the full extent to which the COVID-19 pandemic will continue to impact 
its business and financial results. Grainger is focused  on servicing customers and communities in addressing the 
pandemic  and  providing  products  to  assist  in  the  ongoing  recovery,  supporting  the  needs  and  safety  of  team 
members and ensuring the Company continues to operate with a strong financial position. 

Further  discussion  of  the  risks  and  uncertainties  posed  by  the  COVID-19  pandemic,  see  Part  I,  Item  1A:  Risk 
Factors of this Form 10-K.

Matters Affecting Comparability

There were 254 sales days in the full year 2021 versus 256 and 255 sales days in the full year of 2020 and 2019, 
respectively. 

Effective  January  1,  2021,  Grainger's  two  reportable  segments  are  High-Touch  Solutions  N.A.  and  Endless 
Assortment. On March 8, 2021, Grainger provided investors with segment summary historical financial information 
and segment historical data that is consistent with its new reportable segment structure and reflective of its updated 
intersegment  accounting  policies.  For  further  segment  information,  see  Note  14  of  the  Notes  to  Consolidated 
Financial Statements in Part II, Item 8: Financial Statements and Supplementary Data of this Form 10-K.

In November 2020, consistent with the Company's strategic focus on broad line MRO distribution in key markets, 
Grainger commenced the liquidation of Zoro Tools Europe (ZTE) in Germany. In August 2020, Grainger divested the 
China high-touch solutions business (China) and in June 2020, divested the Fabory high-touch solutions business. 
Accordingly,  the  Company’s  operating  results  include  Fabory,  China  and  ZTE  through  the  respective  dates  of 
divestiture  or  liquidation.  For  further  business  divestitures  and  liquidation  information,  see  Note  2  of  the  Notes  to 
Consolidated Financial Statements in Part II, Item 8: Financial Data and Supplementary Data of this Form 10-K.

In  mid-February  2020,  the  Company  began  experiencing  elevated  levels  of  COVID-19  pandemic-related  product 
sales  (e.g.,  PPE  and  safety  products)  due  to  higher  customer  demand  in  response  to  the  COVID-19  pandemic, 
while  non-pandemic  sales  decreased.  Conversely,  as  the  COVID-19  pandemic  progressed  throughout  2020  and 
through 2021, the Company has seen pandemic-related sales soften and non-pandemic sales grow, as mix returns 
to  more  normalized  levels.  This  shift  between  pandemic  and  core,  non-pandemic  product  mix  impacted  gross 
margin as pandemic-related product sales are generally lower-margin.

25

Results of Operations
The  following  table  is  included  as  an  aid  to  understanding  changes  in  Grainger's  Consolidated  Statements  of 
Earnings (in millions of dollars). 

For the Years Ended December 31,

Net sales (1)
Cost of goods sold

Gross profit
SG&A

Operating earnings

Other expense - net

Income tax provision

Net earnings

Noncontrolling interest

Percent 
Increase/
(Decrease) 
from Prior 
Year
2021

2021

2020

2019

As a Percent of Net Sales
2019

2020

2021

$  13,022  $  11,797  $  11,486 

 10.4 %  100.0 %  100.0 %

 100.0 %

8,302 

4,720 
3,173 

1,547 

62 

371 

1,114 

71 

7,559 

4,238 
3,219 

1,019 

72 

192 

755 

60 

7,089 

4,397 
3,135 

1,262 

53 

314 

895 

46 

 9.8 

 11.4 
 (1.4) 

 51.8 

 (12.8) 

 92.7 

 47.5 

 19.0 

 63.8 

 36.2 
 24.4 

 11.9 

 0.5 

 2.8 

 8.6 

 0.5 

 8.0 

 64.1 

 35.9 
 27.3 

 8.6 

 0.6 

 1.6 

 6.4 

 0.5 

 5.9 

 61.7 

 38.3 
 27.3 

 11.0 

 0.5 

 2.7 

 7.8 

 0.4 

 7.4 

Net earnings attributable 
to W.W. Grainger, Inc.

$  1,043  $ 

695  $ 

849 

 50.0 

Diluted earnings per share:

$  19.84  $  12.82  $  15.32 

 54.8 %

(1)  For  further  information  regarding  the  Company's  disaggregated  revenue,  see  Note  3  of  the  Notes  to  the  Consolidated 
Financial Statements in Part II, Item 8: Financial Statements and Supplementary Data of this Form 10-K.

2021 Compared to 2020
Net sales of $13,022 million for the year ended December 31, 2021 increased $1,225 million, or 10.4%, compared 
to the same period in 2020. On a daily basis, net sales increased 11.3%, primarily driven by improved core, non-
pandemic  related  product  sales  volume  as  product  mix  continued  to  revert  to  more  normalized  levels  in  the  year 
ended December 31, 2021. This consisted of increased volume, which includes product mix, of 10.1%, price, which 
includes  customer  mix,  of  2.3%  and  foreign  exchange  of  0.3%,  partially  offset  by  the  impact  of  the  business 
divestitures in the prior year of 1.4%.

Gross profit of $4,720 million for the year ended December 31, 2021 increased $482 million, or 11%, compared to 
the same period in 2020. Gross profit margin of 36.2% increased 0.3 percentage point compared to the same period 
in  2020.  The  increase  was  primarily  driven  by  price  realization  and  favorable  product  mix,  partially  offset  by 
unfavorable  pandemic-related  inventory  adjustments  and  product  cost  inflation  in  the  year  ended  December  31, 
2021.

SG&A  of  $3,173  million  for  the  year  ended  December  31,  2021  decreased  $46  million,  or  1%,  compared  to  the 
same period in 2020. The decrease was the result of impairment charges and losses related to the divested Fabory 
business  in  the  first  half  of  2020,  partially  offset  by  increased  SG&A  due  to  higher  wages,  variable  compensation 
and marketing expenses in 2021.

Operating  earnings  of  $1,547  million  for  the  year  ended  December  31,  2021  increased  $528  million,  or  52%, 
compared to the same period in 2020. The increase was driven by higher gross profit dollars and lower SG&A.

Other expense, net of $62 million for the year ended December 31, 2021 decreased $10 million, or 13%, compared 
to  the  same  period  in  2020.  The  decrease  was  primarily  driven  by  lower  interest  expense  in  2021  due  to  the 
increase in indebtedness as a proactive measure to preserve financial flexibility during pandemic uncertainty in the 
first half of 2020. 

26

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Income taxes of $371 million for the year ended December 31, 2021 increased $179 million, or 93%, compared to 
the same period in 2020. The increase was primarily driven by higher taxable operating earnings in 2021 and the 
absence  of  the  tax  impacts  from  the  Company's  investment  in  Fabory.  In  the  first  quarter  of  2020,  the  Company 
impaired and reorganized its holdings in Fabory. In the second quarter of 2020, the Company divested its interest in 
Fabory. Grainger's effective tax rates were 25.0% and 20.3% for the twelve months ended December 31, 2021 and 
2020, respectively.

Net earnings of $1,043 million attributable to W.W. Grainger, Inc. for the year ended December 31, 2021 increased 
$348 million, or 50%, compared to the same period in 2020. 

Diluted earnings per share was $19.84 for the year ended December 31, 2021, an increase of 55% compared to 
$12.82 for the same period in 2020. The increase was primarily due to higher net earnings in 2021.

2020 Compared to 2019

Net sales of $11,797 million for the year ended December 31, 2020 increased $311 million, or 2.7%, compared to 
the same period in 2019. On a daily basis, net sales increased 2.3%, primarily due to strong pandemic-related sales 
volume mainly to large government and healthcare customers, partially offset by volume declines of non-pandemic 
related products across most industries. This consisted of increased volume, which includes product mix, of 3.7% 
and  foreign  exchange  of  0.1%,  partially  offset  by  the  impact  of  the  business  divestitures  and  price,  including 
customer mix, of 1.3% and 0.2%, respectively.

Gross profit of $4,238 million for the year ended December 31, 2020 decreased $159 million, or 4%, compared to 
the  same  period  in  2019.  Gross  profit  margin  of  35.9%  decreased  2.4  percentage  points  compared  to  the  same 
period  in  2019.  The  decrease  was  primarily  driven  by  lower  margins  from  COVID-19  pandemic-related  product 
sales  in  the  high-touch  solutions  businesses  and  business  unit  mix  due  to  growth  in  the  lower  margin  endless 
assortment businesses.

SG&A of $3,219 million for the year ended December 31, 2020 increased $84 million, or 3%, compared to the same 
period in 2019. The increase was primarily due to a $177 million write-down of goodwill, intangibles and long-lived 
assets for the Fabory business and a $109 million pretax loss from the sale of the Fabory business in the first and 
second  quarters  of  2020,  respectively.  These  charges  were  partially  offset  by  reduced  travel  and  entertainment 
expenses in 2020 and an aggregate intangible asset impairment charge of $120 million for the Cromwell business in 
the fourth quarter of 2019.

Operating  earnings  of  $1,019  million  for  the  year  ended  December  31,  2020  decreased  $243  million,  or  19%, 
compared to $1,262 million for the same period in 2019. The decrease was primarily a result of impairment charges 
and losses for the divested Fabory business in the first half of 2020.

Other expense, net of $72 million for the year ended December 31, 2020 increased $19 million, or 35%, compared 
to  the  same  period  in  2019.  The  increase  was  primarily  from  costs  related  to  an  increase  in  indebtedness  as  a 
proactive measure to preserve financial flexibility during pandemic uncertainty during 2020.

Income taxes of $192 million for the year ended December 31, 2020 decreased $122 million, or 39%, compared to 
the same period in 2019. The decrease was driven by lower taxable operating earnings for the year, tax losses from 
the Company's investment in Fabory due to the impairment and internal reorganization of the Company's holdings 
in Fabory in the first quarter of 2020 and tax impacts of the Fabory divestiture.

Net earnings of $695 million attributable to W.W. Grainger, Inc. for the year ended December 31, 2020 decreased 
$154 million, or 18%, compared to the same period in 2019. 

Diluted  earnings  per  share  of  $12.82  for  the  year  ended  December  31,  2020,  decreased  16%  compared  to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
$15.32 for the same period in 2019. The decrease was due to lower net earnings. 

27

Non-GAAP Measures

The  following  tables  reconcile  reported  SG&A  expenses,  operating  earnings,  net  earnings  attributable  to  W.W. 
Grainger,  Inc.  and  diluted  earnings  per  share  determined  in  accordance  with  U.S.  generally  accepted  accounting 
principles  (GAAP)  to  non-GAAP  measures  including  adjusted  SG&A,  adjusted  operating  earnings,  adjusted  net 
earnings  attributable  to  W.W.  Grainger,  Inc.  and  adjusted  diluted  earnings  per  share. The  Company  believes  that 
these non-GAAP measures provide meaningful information to assist investors in understanding financial results and 
assessing prospects for future performance as they provide a better baseline for analyzing the ongoing performance 
of  its  businesses  by  excluding  items  that  may  not  be  indicative  of  core  operating  results.  Because  non-GAAP 
financial measures are not standardized, it may not be possible to compare these measures with other companies' 
non-GAAP measures having the same or similar names. 

The following tables provide a reconciliation of GAAP to non-GAAP measures (dollars in millions):

SG&A reported

Restructuring – net (High-Touch Solutions N.A.)
Restructuring – net (Endless Assortment)
Restructuring – net (Other)
Fabory impairment charges (Other)
Cromwell impairment charges (Other)
Fabory divestiture (Other)
Grainger China divestiture (Other)

SG&A adjusted

2021

2019

For the Years Ended December 31, 
2020
$  3,173  $  3,219  $  3,135 
4 
— 
2 
— 
120 
— 
— 
$  3,173  $  2,911  $  3,009 

18 
9 
— 
177 
— 
109 
(5) 

— 
— 
— 
— 
— 
— 
— 

%

 (1) %

 9 %

Operating earnings reported

$  1,547  $  1,019  $  1,262 

 52 %

Total restructuring – net, impairment charges and business 
divestiture

Operating earnings adjusted

— 

126 
$  1,547  $  1,327  $  1,388 

308 

 17 %

Net earnings attributable to W.W. Grainger, Inc. reported

$  1,043  $ 

695  $ 

849 

 50 %

Total restructuring – net, impairment charges and business 
divestiture
Tax effect (1)
Total restructuring – net, impairment charges and business 
divestiture, net of tax

— 
— 

— 

Net earnings attributable to W.W. Grainger, Inc. adjusted

$  1,043  $ 

308 
(126) 

182
877  $ 

126 
(17) 

109
958 

Diluted earnings per share reported

Restructuring – net (High-Touch Solutions N.A.)
Restructuring – net (Endless Assortment)
Restructuring – net (Other)
Fabory impairment charges (Other)
Cromwell impairment charges (Other)
Fabory divestiture (Other)
Grainger China divestiture (Other)

Total pretax adjustments

Tax effect (1)
Total – net of tax

Diluted earnings per share adjusted

$  19.84  $  12.82  $  15.32 
0.08 
— 
0.03 
— 
2.15 
— 
— 
2.26 
(0.29) 
1.97 
$  19.84  $  16.18  $  17.29 

0.33 
0.16 
— 
3.26 
— 
2.02 
(0.09) 
5.68 
(2.32) 
3.36 

— 
— 
— 
— 
— 
— 
— 
— 
— 
— 

 19 %

 55 %

 23 %

(1)  The  tax  impact  of  adjustments  and  non-cash  impairments  are  calculated  based  on  the  income  tax  rate  in  each  applicable 
jurisdiction, subject to deductibility and the Company's ability to realize the associated tax benefits.

28

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2021 Compared to 2020

Noted in the table above for the twelve months ended December 31, 2020, the Company recorded a $177 million 
Fabory impairment charge and $109 million loss on the divestiture of the Fabory business in SG&A in the first and 
second quarters, respectively. 

Excluding  restructuring,  net,  impairment  charges  and  business  divestitures  for  the  twelve  months  ended 
December  31,  2020,  adjusted  SG&A  and  operating  earnings  for  the  full  year  2021  were  $3,173  and  $1,547,  an 
increase of $262 million and $220 million, or 9% and 17%, respectively, compared to the same period in 2020.

Excluding  the  tax  benefit  related  to  Fabory,  as  well  as  the  restructuring,  net,  impairment  charges  and  business 
divestitures for the twelve months ended December  31, 2020,  Grainger's adjusted effective tax rates  were 25.0% 
and 25.3% for the twelve months ended December 31, 2021 and 2020, respectively. The Company's adjusted net 
earnings attributable to W.W. Grainger Inc. for the full year 2021 was $1,043 million, an increase of $166 million, or 
19%,  compared  to  the  same  period  in  2020.  Adjusted  diluted  earnings  per  share  of  $19.84  increased  23% 
compared to $16.18 for the twelve months ended December 31, 2020.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   

2020 Compared to 2019

Noted in the table above for the twelve months ended December 31, 2019, the Company recorded an aggregate 
intangible asset impairment charge in SG&A of $120 million for the Cromwell business in the fourth quarter of 2019. 

Excluding  restructuring,  net,  impairment  charges  and  business  divestitures  for  the  twelve  months  ended 
December  31,  2020  and  December  31,  2019,  adjusted  SG&A  and  operating  earnings  for  the  full  year  2020  were 
$2,911 and $1,327, a decrease of $98 million and $61 million, or 3% and 4%, respectively, compared to the same 
period in 2019.

Excluding  restructuring,  net,  impairment  charges,  business  divestitures  and  income  taxes  for  the  twelve  months 
ended December 31, 2020, and December 31, 2019, Grainger's adjusted effective tax rates were 25.3% and 24.8% 
for  the  twelve  months  ended  December  31,  2020  and  2019,  respectively.  The  Company's  adjusted  net  earnings 
attributable  to  W.W.  Grainger,  Inc.  for  the  full  year  2020  was  $877  million,  a  decrease  of  $81  million,  or  8%, 
compared to the same period in 2019. Adjusted diluted earnings per share of $16.18 decreased 6% compared to 
$17.29 for the twelve months ended December 31, 2019.       

29

Segment Analysis

The  following  comments  at  the  reportable  segment  and  other  business  unit  levels  include  external  net  sales  and 
operating earnings. For further segment information, see Note 14 of the Notes to Consolidated Financial Statements 
in Part II, Item 8: Financial Statements and Supplementary Data of this Form 10-K.

High-Touch Solutions N.A.

The following table shows reported segment results (dollars in millions):

For the Years Ended December 31,

Percent                 
Increase 
from Prior 
Year

2020 (1)

Percent                 
Increase/ 
(Decrease) 
from Prior 
Year

2019 (1)

 10.5 % $ 

 10.9 % $ 
 9.8 % $ 

 12.9 % $ 

9,221 

3,524 
2,342 

1,182 

 2.0 % $ 

 (4.4) % $ 
 (2.7) % $ 

 (7.6) % $ 

9,036 

3,684 
2,406 

1,278 

2021

10,186 

3,906 
2,572 

1,334 

$ 

$ 
$ 

$ 

Net sales

Gross profit

SG&A
Operating earnings

(1)  Effective  January  1,  2021,  segment  results  for  the  years  ended  December  31,  2020  and  2019  were  recast  to  reflect  the 
Company's re-segmentation.

2021 Compared to 2020
Net sales of $10,186 million for the year ended December 31, 2021 increased $965 million, or 10.5%, compared to 
the  same  period  in  2020.  On  a  daily  basis,  net  sales  increased  11.3%,  primarily  driven  by  improved  core,  non-
pandemic  related  product  sales  volume  as  product  mix  continued  to  revert  to  more  normalized  levels  in  the  year 
ended  December  31,  2021.  This  consisted  of  increased  volume,  price  and  foreign  exchange  of  7.8%,  3.0%  and 
0.5%, respectively. 

Gross profit of $3,906 million for the year ended December 31, 2021 increased $382 million, or 11%, compared to 
the same period in 2020. Gross profit margin of 38.3% increased 0.1 percentage point compared to the same period 
in  2020.  The  increase  was  primarily  the  result  of  price  realization  and  product  mix  in  the  second  half  of  2021, 
partially offset by unfavorable pandemic-related inventory adjustments and product cost inflation in the year ended 
December 31, 2021.

SG&A  of  $2,572  million  for  the  year  ended  December  31,  2021  increased  $230  million,  or  10%,  compared  to  the 
same  period  in  2020.  The  increase  was  primarily  driven  by  higher  wages,  variable  compensation  and  marketing 
expenses.

Operating  earnings  of  $1,334  million  for  the  year  ended  December  31,  2021  increased  $152  million,  or  13%, 
compared  to  the  same  period  in  2020.  The  increase  was  driven  by  higher  gross  profit  dollars,  partially  offset  by 
higher SG&A. 

2020 Compared to 2019

Net sales of $9,221 million for the year ended December 31, 2020 increased $185 million, or 2.0%, compared to the 
same period in 2019. On a daily basis, net sales increased 1.7%, primarily driven by COVID-19 pandemic-related 
sales, partially offset by volume declines of non-pandemic related products. This consisted of increased volume of 
2.2%, partially offset by price and foreign exchange of 0.3% and 0.2%, respectively.

Gross profit of $3,524 million for the year ended December 31, 2020 decreased $160 million, or 4%, compared to 
the  same  period  in  2019.  Gross  profit  margin  of  38.2%  decreased  2.6  percentage  points  compared  to  the  same 
period in 2019. The decrease was primarily the result of COVID-19 pandemic-related headwinds, including product, 
customer mix and inventory write-downs in 2020.

SG&A  of  $2,342  million  for  the  year  ended  December  31,  2020  decreased  $64  million,  or  3%,  compared  to  the 
same period in 2019. The decrease was primarily driven by reduced travel and depreciation expense, partially offset 
by incremental operating costs to support the response to the COVID-19 pandemic and related activities. 

30

Operating  earnings  of  $1,182  million  for  the  year  ended  December  31,  2020  decreased  $96  million,  or  8%, 
compared to the same period of 2019. The decrease was primarily driven by lower gross profit dollars.

Endless Assortment

The following table shows reported segment results (dollars in millions):

For the Years Ended December 31,

Percent                 
Increase 
from Prior 
Year

2020 (1)

Percent                 
Increase 
from Prior 
Year

2019 (1)

 18.3 % $ 

 21.3 % $ 
 14.4 % $ 

 39.3 % $ 

2,178 

601 
435 

166 

 18.7 % $ 

 18.2 % $ 
 12.2 % $ 

 37.2 % $ 

1,836 

509 
387 

122 

2021

2,576 

729 
497 

232 

$ 

$ 
$ 

$ 

Net sales

Gross profit

SG&A
Operating earnings

(1)  Effective  January  1,  2021,  segment  results  for  the  years  ended  December  31,  2020  and  2019  were  recast  to  reflect  the 
Company's re-segmentation.

2021 Compared to 2020
Net sales of $2,576 million for the year ended December 31, 2021 increased $398 million, or 18.3%, compared to 
the  same  period  in  2020.  On  a  daily  basis,  net  sales  increased  19.2%,  primarily  driven  by  strong  customer 
acquisition  and  continued  growth  with  enterprise  customers  at  MonotaRO. This  consisted  of  increased  volume  of 
20.5%, partially offset by decreased foreign exchange of 1.3%.  

Gross profit of $729 million for the year ended December 31, 2021 increased $128 million, or 21%, compared to the 
same period in 2020. Gross profit margin of 28.3% increased 0.7 percentage point compared to the same period in 
2020. The increase in gross profit margin was primarily driven by pricing actions at Zoro and freight efficiencies at 
Zoro and MonotaRO, partially offset by unfavorable product mix at MonotaRO.

SG&A of $497 million for the year ended December 31, 2021 increased $62 million, or 14%, compared to the same 
period in 2020. The increase was primarily driven by higher marketing and payroll expenses due to an increase in 
team  members  to  support  the  continued  growth  of  the  segment.  SG&A  leverage  improved  0.7  percentage  point 
compared to the same period in 2020 due to sales revenue outpacing SG&A.

Operating earnings of $232 million for the year ended December 31, 2021 increased $66 million, or 39%, compared 
to  the  same  period  in  2020.  The  increase  was  primarily  driven  by  higher  sales  volume,  partially  offset  by  higher 
SG&A.

2020 Compared to 2019

Net sales of $2,178 million for the year ended December 31, 2020 increased $342 million, or 18.7%, compared to 
the same period in 2019. On a daily basis, net sales increased 18.2%, primarily driven by higher sales volume due 
to COVID-19 pandemic-related sales and strong customer acquisitions during the year ended December 31, 2020. 
This consisted of increased volume of 16.6% and foreign exchange of 1.6%.

Gross profit of $601 million for the year ended December 31, 2020 increased $92 million, or 18%, compared to the 
same period in 2019. Gross profit margin of 27.6% decreased 0.1 percentage point compared to the same period in 
2019. The decrease was primarily driven by unfavorable supply chain costs.

SG&A of $435 million for the year ended December 31, 2020 increased $48 million, or 12%, compared to the same 
period in 2019. The increase was primarily driven by higher payroll and benefits expenses and the liquidation of the 
ZTE business in the fourth quarter of 2020. SG&A leverage improved 1.1 percentage points compared to the same 
period in 2019 due to sales revenue outpacing SG&A.

Operating  earnings  of  $166  million  for  the  year  ended  December  31,  2020,  increased  $44  million,  or  37%, 
compared to the same period in 2019. The increase was primarily driven by higher sales volume, partially offset by 
higher SG&A.

31

Other

2021 Compared to 2020

Net sales of $260 million for the year ended December 31, 2021 decreased $138 million, or 34.7%, compared to the 
same period in 2020. On a daily basis, net sales decreased 34.2%, primarily driven by the net impact of the Fabory 
and China business divestitures, partially offset by volume increases and favorable changes in the exchange rate 
between the U.S. dollar and the British pound sterling for the Cromwell business. This consisted of a decrease in 
business  divestitures  of  39.9%,  partially  offset  by  favorable  foreign  exchange  and  volume  of  4.4%  and  1.3%, 
respectively.

Gross profit of $85 million for the year ended December 31, 2021 decreased $28 million, or 25%, compared to the 
same period in 2020. Gross profit margin of 32.7% increased 4.2 percentage points compared to the same period in 
2020. The increase in gross profit margin was primarily due to the impact of the business divestitures in the prior 
year and improved customer mix for the Cromwell business.

SG&A  of  $104  million  for  the  year  ended  December  31,  2021  decreased  $338  million,  or  77%,  compared  to  the 
same  period  in  2020.  The  decrease  was  primarily  due  to  impairment  charges  and  losses  related  to  the  divested 
Fabory business in the first half of 2020.

Operating losses of $19 million for the year ended December 31, 2021 decreased $310 million, or 94%, compared 
to the same period in 2020. The decrease was primarily driven by the divested Fabory business in the first half of 
2020, partially offset by lower gross profit dollars.

2020 Compared to 2019

Net sales of $398 million for the year ended December 31, 2020 decreased $216 million, or 35.3%, compared to the 
same period in 2019. On a daily basis, net sales decreased 35.5%, primarily driven by the net impact of the Fabory 
and China business divestitures and lower volume due to COVID-19 pandemic-related slowdown. This consisted of 
a decrease in business divestitures of 18.3%, volume of 16.7% and foreign exchange of 0.5%.

Gross profit of $113 million for the year ended December 30, 2020 decreased $91 million, or 45%, compared to the 
same period in 2019. Gross profit margin of 28.4% decreased 4.8 percentage points compared to the same period 
in 2019. The decrease was primarily driven by the Fabory divestiture and lower margins for the Cromwell business.

SG&A  of  $442  million  for  the  year  ended  December  30,  2020  increased  $101  million,  or  29%,  compared  to  the 
same  period  in  2019  to  support  the  continued  growth  of  the  segment.  The  increase  was  primarily  driven  by 
impairment  charges  and  losses  related  to  the  divested  Fabory  business  in  2020,  partially  offset  by  an  intangible 
asset impairment charge for the Cromwell business in the year ended December 31, 2019.

Operating losses of $329 million for the year ended December 31, 2020 increased $191 million, or 140%, compared 
to the same period in 2019. The increase was primarily due to the Fabory business divestiture.

32

Financial Condition

Grainger believes its current balances of cash and cash equivalents, marketable securities and availability under its 
revolving  credit  facilities  will  be  sufficient  to  meet  its  liquidity  needs  for  the  next  twelve  months.  The  Company 
expects  to  continue  to  invest  in  its  business  and  return  excess  cash  to  shareholders  through  cash  dividends  and 
share repurchases, which it plans to fund through cash flows generated from operations. Grainger also maintains 
access to capital markets and may issue debt or equity securities from time to time, which may provide an additional 
source of liquidity.

For a full discussion related to the financial condition for the fiscal year ended December 31, 2019, including a year-
to-year  comparison  between  2020  and  2019,  see  Part  II,  Item  7:  Management’s  Discussion  and  Analysis  of 
Financial Condition and Results of Operations in Grainger’s Annual Report on Form 10-K for the fiscal year ended 
December 31, 2020.

Cash, Cash Equivalents and Liquidity

At  December  31,  2021  and  2020,  Grainger  had  cash  and  cash  equivalents  of  $241  million  and  $585  million, 
respectively.  The  decrease  in  cash  was  primarily  due  to  increased  investment  in  capital  expenditures  and  higher 
inventory purchases to meet customer demand. As of December 31, 2021, the Company had approximately $1.5 
billion in available liquidity.

Cash Flows 

Net  cash  provided  by  operating  activities  was  $937  million  and  $1,123  million  for  the  years  ended  December  31, 
2021 and 2020, respectively. The decrease in cash provided by operating activities was driven by working capital, 
primarily related to an increase in accounts receivable due to strong sales growth and inventory purchases to meet 
customer demand.

Net cash used in investing activities was $226 million and $179 million for the years ended December 31, 2021 and 
2020, respectively. This increase in net cash used in investing activities was primarily driven by investments in the 
Company's supply chain infrastructure.

Net cash used in financing activities was $1,039 million and $726 million for the years ended December 31, 2021 
and  2020,  respectively. The  increase  in  net  cash  used  in  financing  activities  was  primarily  driven  by  higher  stock 
repurchases in the current year and prior year borrowings of long-term debt.

Working Capital

Internally  generated  funds  are  the  primary  source  of  working  capital  and  growth  initiatives  including  capital 
expenditures.  Working  capital  was  $2,455  million  at  December  31,  2021,  compared  to  $2,220  million  at 
December 31, 2020. The increase was primarily driven by an increase in accounts receivable due to strong sales 
growth,  partially  offset  by  an  increase  in  accounts  payable  due  to  higher  inventory  purchases  to  meet  customer 
demand. At these dates, the ratio of current assets to current liabilities was 2.7 and 2.6, respectively. 

Capital Expenditures

For  the  year  ending  December  31,  2021  and  2020,  capital  expenditures  were  $255  million  and  $197  million, 
respectively. The increase was due to the Company's investment in the North American and Japanese distribution 
networks.  In  addition,  the  Company  invested  in  the  development  of  inventory  management  and  technology 
enhancements. 

Project  spending  for  2022  is  expected  to  be  in  the  range  of  $275  million  and  $325  million,  which  includes  DC 
investments in the U.S. and Japan and IT enhancements. Grainger expects to fund 2022 capital spending primarily 
from operating cash flows.

Debt

Grainger  maintains  a  debt  ratio  and  liquidity  position  that  provides  flexibility  in  funding  working  capital  needs  and 
long-term  cash  requirements.  In  addition  to  internally  generated  funds,  Grainger  has  various  sources  of  financing 
available, including bank borrowings under lines of credit. 

33

Total debt, which is defined as total interest-bearing debt and lease liabilities as a percent of total capitalization, was 
55.4% and 55.6%, as of December 31, 2021 and 2020, respectively.

Grainger  receives  ratings  from  two  independent  credit  ratings  agencies:  Moody's  Investor  Service  (Moody's)  and 
Standard & Poor's (S&P). Both credit rating agencies currently rate the Company's corporate credit at investment 
grade. The following table summarizes the Company's credit ratings at December 31, 2021:

Moody's
S&P

Corporate
A3
A+

Senior Unsecured
A3
A+

Short-term
P2
A1

Commitments and Other Contractual Obligations

At  December  31,  2021,  the  Company's  material  cash  requirements  for  commitments  and  other  contractual 
obligations, included outstanding debt obligations (Senior Notes) with varying maturities for an aggregate principal 
amount of $2,384 million, with no amount payable within 12 months. Future interest payments associated with the 
Senior Notes total $1,921 million, with $87 million payable within 12 months.

Additionally,  as  of  December  31,  2021,  the  Company  had  purchase  obligations  of  $1,505  million,  which  includes 
$1,361  million  payable  within  12  months.  Grainger's  purchase  obligations  primarily  include  commitments  to 
purchase inventory and other goods and services and uncompleted additions to property, buildings and equipment. 
Purchase obligations are made in the normal course of business to meet operating needs. While purchase orders 
for both inventory purchases and non-inventory purchases are generally cancellable without penalty, certain vendor 
agreements provide for cancellation fees or penalties depending on the terms of the contract. 

34

Critical Accounting Estimates

The  preparation  of  Grainger’s  Consolidated  Financial  Statements  and  accompanying  notes  are  in  conformity  with 
GAAP  and  the  Company’s  discussion  and  analysis  of  its  financial  condition  and  operating  results  require  the 
Company’s  management  to  make  assumptions  and  estimates  that  affect  the  reported  amounts.  The  Company 
considers  an  accounting  policy  to  be  a  critical  estimate  if:  (1)  it  involves  assumptions  that  are  uncertain  when 
judgment  was  applied,  and  (2)  changes  in  the  estimate  assumptions,  or  selection  of  a  different  estimate 
methodology,  could  have  a  significant  impact  on  Grainger’s  consolidated  financial  position  and  results.  While  the 
Company  believes  the  assumptions  and  estimates  used  are  reasonable,  the  Company’s  management  bases  its 
estimates  on  historical  experience  and  on  various  other  assumptions  it  believes  to  be  reasonable  under  the 
circumstances.  Note  1  of  the  Notes  to  Consolidated  Financial  Statements  in  Part  II,  Item  8:  Financial  Statements 
and Supplementary Data of this Form 10-K describes the significant accounting policies and methods used in the 
preparation of the Company’s Consolidated Financial Statements. 

Inventories

Company inventories primarily consist of merchandise purchased for resale and are valued at the lower of cost or 
net  realizable  value.  The  majority  of  the  Company’s  inventory  is  accounted  for  using  the  last-in,  first-out  (LIFO) 
method.  Net  realizable  value  is  based  on  an  analysis  of  inventory  trends  including,  but  not  limited  to,  reviews  of 
inventory levels, sales and cost information and on-hand quantities relative to the sales history for the product and 
shelf-life. The Company's methodology for estimating whether adjustments are necessary is continually evaluated 
for  factors  including  significant  changes  in  product  demand,  liquidation  or  disposition  history  values  and  market 
conditions  such  as  inflation  and  other  acquisition  costs,  including  freight  and  duties.  If  business  or  economic 
conditions change, estimates and assumptions may be adjusted as deemed appropriate. 

Goodwill and Other Intangible Assets

The  Company  evaluates  goodwill  and  indefinite-lived  intangible  assets  for  impairment  annually  during  the  fourth 
quarter  and  more  frequently  if  impairment  indicators  exist.  The  fair  value  of  reporting  units  is  calculated  primarily 
using  the  discounted  cash  flow  method  and  utilizing  value  indicators  from  a  market  approach  to  evaluate  the 
reasonableness  of  the  resulting  fair  values.  The  Company’s  indefinite-lived  intangible  assets  are  primarily  trade 
names. The fair value of trade names is calculated primarily using the relief-from-royalty method, which estimates 
the expected royalty savings attributable to the ownership of the trade name asset. 

The  estimates  used  to  calculate  the  fair  values  of  reporting  units  and  indefinite-lived  intangible  assets  involve  the 
use of significant assumptions, estimates and judgments and changes from year to year based on operating results, 
market conditions, macroeconomic developments and other factors. Changes in these estimates and assumptions 
could  materially  affect  the  determination  of  fair  value  and  impairment  for  each  reporting  unit  and  indefinite-lived 
intangible asset. For further information on the Company's goodwill and other intangible assets, see Note 5 of the 
Notes to Consolidated Financial Statements in Part II, Item 8: Financial Statements and Supplementary Data of this 
Form 10-K.

Contingencies and Legal Matters
The Company is subject to various claims and legal proceedings that arise in the ordinary course of business, the 
outcomes of which are inherently uncertain. The Company accrues for costs relating to litigation claims and other 
contingent matters when it is probable that a liability has been incurred and the amount of the assessment can be 
reasonably estimated. A detailed summary of the Company’s contingencies and legal matters is included in Note 15 
of the Notes to Consolidated Financial Statements in Part II, Item 8: Financial Statements and Supplementary Data 
of this Form 10-K.

35

Forward-Looking Statements

From time to time in this Annual Report on Form 10-K as well as in other written reports, communications and verbal 
statements,  Grainger  makes  forward-looking  statements  that  are  not  historical  in  nature  but  concern  forecasts  of 
future results, business plans, analyses, prospects, strategies, objectives and other matters that may be deemed to 
be  “forward-looking  statements”  under  the  federal  securities  laws.  Forward-looking  statements  can  generally  be 
identified  by  their  use  of  terms  such  as  “anticipate,”  “estimate,”  “believe,”  “expect,”  “could,”  “forecast,”  “may,” 
“intend,”  “plan,”  “predict,”  “project,”  “will”  or  “would”  and  similar  terms  and  phrases,  including  references  to 
assumptions.

Grainger cannot guarantee that any forward-looking statement will be realized and achievement of future results is 
subject to risks and uncertainties, many of which are beyond the Company’s control, which could cause Grainger’s 
results to differ materially from those that are presented.

Important factors that could cause actual results to differ materially from those presented or implied in the forward-
looking statements include, without limitation: the unknown duration and health, economic, operational and financial 
impacts of the global outbreak of the coronavirus disease 2019 and its variants (COVID-19), as well as the impact of 
actions  taken  or  contemplated  by  government  authorities  to  mitigate  the  spread  of  COVID-19  (such  as  vaccine 
mandates for certain federal contractors, mask mandates, social distancing or other requirements) and to promote 
economic stability and recovery, on the Company’s businesses, its employees, customers and suppliers, including 
disruption  to  Grainger’s  operations  resulting  from  employee  illnesses,  the  development,  availability  and  usage  of 
effective treatment or vaccines, changes in customers’ product needs, the acquisition of excess inventory leading to 
additional  inventory  carrying  costs  and  inventory  obsolescence,  raw  material,  inventory  and  labor  shortages, 
continued strain on global supply chains, and diminished transportation availability and efficiency, disruption caused 
by  business  responses  to  the  COVID-19  pandemic,  including  working  remote  arrangements,  which  may  create 
increased vulnerability to cybersecurity incidents, including breaches of information systems security, adaptions to 
the Company’s controls and procedures required by working remote arrangements, which could impact the design 
or operating effectiveness of such controls or procedures, and global or regional economic downturns or recessions, 
which  could  result  in  a  decline  in  demand  for  the  Company’s  products;  inflation,  higher  product  costs  or  other 
expenses,  including  operational  expenses;  a  major  loss  of  customers;  loss  or  disruption  of  sources  of  supply; 
changes  in  customer  or  product  mix;  increased  competitive  pricing  pressures;  failure  to  enter  into  or  sustain 
contractual arrangements on a satisfactory basis with group purchasing organizations; failure to develop, manage or 
implement  new  technology  initiatives  or  business  strategies;  failure  to  adequately  protect  intellectual  property  or 
successfully defend against infringement claims; fluctuations or declines in the Company’s gross profit margin; the 
Company’s  responses  to  market  pressures;  the  outcome  of  pending  and  future  litigation  or  governmental  or 
regulatory  proceedings,  including  with  respect  to  wage  and  hour,  anti-bribery  and  corruption,  environmental, 
advertising  and  marketing,  consumer  protection,  pricing  (including  disaster  or  emergency  declaration  pricing 
statutes),  product  liability,  compliance  or  safety,  trade  and  export  compliance,  general  commercial  disputes,  or 
privacy  and  cybersecurity  matters;  investigations,  inquiries,  audits  and  changes  in  laws  and  regulations;  failure  to 
comply  with  laws,  regulations  and  standards,  including  new  or  stricter  environmental  laws  or  regulations; 
government contract matters; disruption of information technology or data security systems involving the Company 
or third parties on which the Company depends; general industry, economic, market or political conditions; general 
global  economic  conditions  including  tariffs  and  trade  issues  and  policies;  currency  exchange  rate  fluctuations; 
market  volatility,  including  price  and  trading  volume  volatility  or  price  declines  of  the  Company’s  common  stock; 
commodity  price  volatility;  facilities  disruptions  or  shutdowns;  higher  fuel  costs  or  disruptions  in  transportation 
services;  other  pandemic  diseases  or  viral  contagions;  natural  or  human  induced  disasters,  extreme  weather  and 
other  catastrophes  or  conditions;  effects  of  climate  change;  competition  for,  or  failure  to  attract,  retain,  train, 
motivate and develop key employees; loss of key members of management or key employees; changes in effective 
tax  rates;  changes  in  credit  ratings  or  outlook;  the  Company’s  incurrence  of  indebtedness  and  other  factors 
identified under Part I, Item 1A: Risk Factors and elsewhere in this Form 10-K. 

Caution  should  be  taken  not  to  place  undue  reliance  on  Grainger’s  forward-looking  statements  and  Grainger 
undertakes  no  obligation  to  update  or  revise  any  of  its  forward-looking  statements,  whether  as  a  result  of  new 
information, future events or otherwise, except as required by law.

36

Item 7A: Quantitative and Qualitative Disclosures About Market Risk

Grainger's primary market risk exposures is as follows: 

Foreign Currency Exchange Rates

Grainger’s financial results, including the value of assets and liabilities, are exposed to foreign currency exchange 
rate risk when the financial statements of the business units outside the U.S., as stated in their local currencies, are 
translated into U.S. dollars. For the fiscal year ended December 31, 2021, approximately 21% of the Company's net 
sales were denominated in a currency other than the Company's functional U.S. dollar currency. Consequently, the 
Company is exposed to the impact of exchange rate volatility primarily between the U.S. dollar and the Japanese 
yen,  Canadian  dollar  and  the  British  pound  sterling.  In  February  2020,  Grainger  entered  into  certain  derivative 
instrument agreements to manage this risk. A hypothetical 10% change in the relative value of the U.S. dollar would 
not materially impact the Company's net earnings for 2021.

For derivative instrument information, see Note 12 of the Notes to Consolidated Financial Statements in Part II, Item 
8: Financial Statements and Supplementary Data of this Form 10-K.

Interest Rate Risks

Grainger  is  exposed  to  interest  rate  risk  on  its  long-term  debt.  In  February  2020,  Grainger  entered  into  certain 
derivative  instrument  agreements  to  hedge  a  portion  of  its  fixed-rate  long-term  debt  to  manage  this  risk.  The 
annualized effect of a 0.1 percentage point increase in interest rates on Grainger’s variable-rate debt obligations did 
not have a material impact on the Company's net earnings for 2021.

For  long-term  debt  and  derivative  instrument  information,  see  Note  6  and  Note  12  of  the  Notes  to  Consolidated 
Financial Statements in Part II, Item 8: Financial Statements and Supplementary Data of this Form 10-K.

Commodity Price Risk

Grainger’s transportation costs are exposed to fluctuations in the price of fuel and some sourced products contain 
commodity-priced  materials.  The  Company  regularly  monitors  commodity  trends  and,  as  a  broad  line  supplier, 
mitigates any material exposure to commodity price risk by having alternative sourcing plans in place that mitigate 
the risk of supplier concentration, passing commodity-related inflation to customers or suppliers and continuing to 
scale its distribution networks, including its transportation infrastructure. 

37

Item 8: Financial Statements and Supplementary Data

Report of Independent Registered Public Accounting Firm

To the Shareholders and the Board of Directors of 
W.W. Grainger, Inc. and Subsidiaries

Opinion on the Financial Statements

We  have  audited  the  accompanying  consolidated  balance  sheets  of  W.W.  Grainger,  Inc.  and  Subsidiaries  (the 
Company)  as  of  December  31,  2021  and  2020,  the  related  consolidated  statements  of  earnings,  comprehensive 
earnings, shareholders’ equity and cash flows for each of the three years in the period ended December 31, 2021, 
and  the  related  notes  (collectively  referred  to  as  the  “consolidated  financial  statements”).  In  our  opinion,  the 
consolidated  financial  statements  present  fairly,  in  all  material  respects,  the  financial  position  of  the  Company  at 
December 31, 2021 and 2020, and the results of its operations and its cash flows for each of the three years in the 
period ended December 31, 2021, in conformity with U.S. generally accepted accounting principles. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United 
States)  (PCAOB),  the  Company’s  internal  control  over  financial  reporting  as  of  December  31,  2021,  based  on 
criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations 
of the Treadway Commission (2013 framework) and our report dated February 23, 2022 expressed an unqualified 
opinion thereon. 

Basis for Opinion 

These financial statements are the responsibility of the Company’s management. Our responsibility is to express an 
opinion on the Company’s financial statements based on our audits. We are a public accounting firm registered with 
the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal 
securities  laws  and  the  applicable  rules  and  regulations  of  the  Securities  and  Exchange  Commission  and  the 
PCAOB. 

We  conducted  our  audits  in  accordance  with  the  standards  of  the  PCAOB. Those  standards  require  that  we  plan 
and perform the audit to obtain reasonable assurance about whether the financial statements are free of material 
misstatement,  whether  due  to  error  or  fraud.  Our  audits  included  performing  procedures  to  assess  the  risks  of 
material  misstatement  of  the  financial  statements,  whether  due  to  error  or  fraud,  and  performing  procedures  that 
respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and 
disclosures  in  the  financial  statements.  Our  audits  also  included  evaluating  the  accounting  principles  used  and 
significant  estimates  made  by  management,  as  well  as  evaluating  the  overall  presentation  of  the  financial 
statements. We believe that our audits provide a reasonable basis for our opinion.

Critical Audit Matter 

The critical audit matter communicated below is a matter arising from the current period audit of the consolidated 
financial statements that was communicated or required to be communicated to the audit committee and that: (1) 
relates  to  accounts  or  disclosures  that  are  material  to  the  consolidated  financial  statements  and  (2)  involved  our 
especially  challenging,  subjective  or  complex  judgments.  The  communication  of  the  critical  audit  matter  does  not 
alter  in  any  way  our  opinion  on  the  consolidated  financial  statements,  taken  as  a  whole,  and  we  are  not,  by 
communicating  the  critical  audit  matter  below,  providing  a  separate  opinion  on  the  critical  audit  matter  or  on  the 
accounts or disclosures to which it relates. 

38

Valuation of Goodwill for the Canadian Reporting Unit

Description of the Matter At December 31, 2021, the goodwill balance of the Canada business reporting unit was 
$129  million.  As  discussed  in  Notes  1  and  5  of  the  financial  statements,  goodwill  is 
tested at the reporting unit level annually during the fourth quarter and more frequently if 
impairment indicators exist. 

How We Addressed the 
Matter in Our Audit

Auditing  management’s  annual  goodwill  impairment  analysis  is  complex  and  highly 
judgmental due to certain assumptions that are significant to the analysis. Management 
performed  an  annual  impairment  analysis  in  the  fourth  quarter  to  evaluate  changes  in 
key  assumptions  and  results  since  the  last  impairment  test.  The  more  subjective 
assumptions  used  in  the  analysis  were  projections  of  future  revenue  growth  and 
operating  expenditures  as  well  as  the  discount  rate  used,  which  are  all  affected  by 
expectations about future market or economic conditions.   
Our  audit  procedures  included,  among  others  obtaining  an  understanding,  evaluating 
the  design  and  testing  the  operating  effectiveness  of  controls  over  the  Company’s 
goodwill  impairment  analysis,  including  controls  over  management’s  review  of  the 
significant assumptions described above.  
To  test  management’s  annual  goodwill  impairment  analysis  of  the  Canada  business 
reporting  unit,  we  performed  audit  procedures  that  included,  among  others,  evaluating 
the  key  assumptions  and  results  considering  the  relevant  events  and  circumstances 
identified  since  the  date  the  last  fair  value  calculation.  We  compared  the  significant 
assumptions used by management to current industry and economic trends, changes to 
the Company’s business model, customer product mix, and other relevant factors. We 
also  assessed  the  historical  accuracy  of  management’s  estimates  and  performed 
sensitivity analyses of significant assumptions to evaluate the changes in fair value that 
would  result  from  changes  in  the  assumptions  utilized  in  the  last  quantitative 
assessment. In addition, we reviewed the reconciliation of the fair value of the reporting 
units  to  the  market  capitalization  of  the  Company  and  tested  the  completeness  and 
accuracy of the underlying data used by management in its analysis.    

/s/ Ernst & Young LLP

We have served as the Company’s auditor since 2005.

Chicago, Illinois 
February 23, 2022

39

W.W. Grainger, Inc. and Subsidiaries
CONSOLIDATED STATEMENTS OF EARNINGS
(In millions, except for per share amounts)

Net sales

Cost of goods sold

Gross profit

Selling, general and administrative expenses

Operating earnings

Other (income) expense:

Interest expense – net

Other – net

Total other expense – net

Earnings before income taxes

Income tax provision
Net earnings

Less: Net earnings attributable to noncontrolling interest

For the Years Ended December 31,

2021

2020

2019

$  13,022  $  11,797  $  11,486 

8,302 

4,720 

3,173 

1,547 

87 

(25) 

62 

1,485 

371 
1,114 
71 

7,559 

4,238 

3,219 

1,019 

93 

(21) 

72 

947 

192 
755 
60 

7,089 

4,397 

3,135 

1,262 

79 

(26) 

53 

1,209 

314 
895 
46 

849 

Net earnings attributable to W.W. Grainger, Inc.

$ 

1,043  $ 

695  $ 

Earnings per share:

Basic

Diluted

Weighted average number of shares outstanding:

Basic

Diluted

$ 

$ 

19.94  $ 

12.88  $ 

19.84  $ 

12.82  $ 

15.39 

15.32 

51.9 

52.2 

53.5 

53.7 

54.7 

54.9 

The accompanying notes are an integral part of these financial statements.

40

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
W.W. Grainger, Inc. and Subsidiaries
CONSOLIDATED STATEMENTS OF COMPREHENSIVE EARNINGS
(In millions of dollars)

Net earnings

Other comprehensive earnings (losses):

Foreign currency translation adjustments – net of 
reclassification to earnings (see Note 2 and Note 11)
Postretirement benefit plan gains (losses) – net of tax 
benefit (expense) of $—, $(7), and $2, respectively (see 
Note 7 and Note 11)

Total other comprehensive earnings (losses)

Comprehensive earnings – net of tax
Less: Comprehensive earnings (losses) attributable to 

noncontrolling interest

Net earnings

Foreign currency translation adjustments

Total comprehensive earnings (losses) attributable to 
noncontrolling interest

For the Years Ended December 31,

2021

2020

2019

$ 

1,114  $ 

755  $ 

895 

(64) 

— 

(64) 

1,050 

71 
(29) 

42 

83 

22 

105 

860 

60 
12 

72 

26 

(6) 

20 

915 

46 
3 

49 

866 

Comprehensive earnings attributable to W.W. Grainger, Inc.

$ 

1,008  $ 

788  $ 

The accompanying notes are an integral part of these financial statements.

41

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
W.W. Grainger, Inc. and Subsidiaries
CONSOLIDATED BALANCE SHEETS
(In millions of dollars, except for share and per share amounts)

Assets

Current assets

Cash and cash equivalents
Accounts receivable (less allowance for credit losses of $30 and $27, 
respectively)

Inventories – net

Prepaid expenses and other current assets

Total current assets

Property, buildings and equipment – net

Goodwill

Intangibles – net

Operating lease right-of-use

Other assets

Total assets

Liabilities and shareholders' equity

Current liabilities

Current maturities of long-term debt

Trade accounts payable

Accrued compensation and benefits

Operating lease liability

Accrued expenses

Income taxes payable

Total current liabilities

Long-term debt (less current maturities)

Long-term operating lease liability

Deferred income taxes and tax uncertainties

Other non-current liabilities

Shareholders' equity

Cumulative preferred stock – $5 par value – 12,000,000 shares authorized; 
none issued nor outstanding

Common Stock – $0.50 par value – 300,000,000 shares authorized; issued 
109,659,219 shares

Additional contributed capital

Retained earnings

Accumulated other comprehensive losses

Treasury stock, at cost – 58,439,014 and 57,134,828 shares, respectively

Total W.W. Grainger, Inc. shareholders’ equity

Noncontrolling interest

Total shareholders' equity

As of December 31,

2021

2020

$ 

241  $ 

585 

1,754 

1,870 

146 

4,011 

1,424 

384 

238 

393 

142 

1,474 

1,733 

127 

3,919 

1,395 

391 

228 

210 

152 

$ 

6,592  $ 

6,295 

— 

816 

319 

66 

290 

37 

1,528 

2,362 

334 

121 

87 

— 

55 

1,270 

9,500 

(96) 

(8,855) 

1,874 
286 

2,160 

8 

779 

307 

57 

248 

42 

1,441 

2,389 

162 

110 

100 

— 

55 

1,239 

8,779 

(61) 

(8,184) 

1,828 
265 

2,093 

6,295 

Total liabilities and shareholders' equity

$ 

6,592  $ 

 The accompanying notes are an integral part of these financial statements.

42

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
W.W. Grainger, Inc. and Subsidiaries
CONSOLIDATED STATEMENTS OF CASH FLOWS
(In millions of dollars)

For the Years Ended December 31,
2019
2020
2021

Cash flows from operating activities:

Net earnings
Provision for credit losses
Deferred income taxes and tax uncertainties
Depreciation and amortization
Impairment of goodwill, intangible and long-lived assets
Net (gains) losses from sales of assets and business divestitures
Stock-based compensation

Subtotal

Change in operating assets and liabilities 

Accounts receivable
Inventories
Prepaid expenses and other assets
Trade accounts payable
Accrued liabilities
Income taxes – net
Other non-current liabilities

Subtotal

Net cash provided by operating activities

Cash flows from investing activities:

Additions to property, buildings, equipment and intangibles
Proceeds from sale or redemption of assets and business divestitures  
Other – net

Net cash used in investing activities

Cash flows from financing activities:
Borrowings under lines of credit
Payments against lines of credit
Proceeds from long-term debt
Payments of long-term debt
Proceeds from stock options exercised
Payments for employee taxes withheld from stock awards
Purchases of treasury stock
Cash dividends paid
Other – net

Net cash used in financing activities
Exchange rate effect on cash and cash equivalents

Net change in cash and cash equivalents:

Cash and cash equivalents at beginning of year
Cash and cash equivalents at end of year

Supplemental cash flow information:

Cash payments for interest (net of amounts capitalized)
Cash payments for income taxes

$ 

$ 
$ 

$ 

1,114  $ 
18 
27 
185 
— 
(6)   
42 
266 

(324)   
(152)   
(15)   
54 
43 
(26)   
(23)   
(443)   
937 

(255)   
29 
— 
(226)   

— 
— 
— 
(8)   
48 
(30)   
(695)   
(357)   
3 

(1,039)   
(16)   
(344)   
585 
241  $ 

755  $ 

22 
(5) 
182 
187 
106 
46 
538 

(121) 
(158) 
(23) 
80 
15 
24 
13 
(170) 
1,123 

(197) 
20 
(2) 
(179) 

12 
(65) 
1,584 
(1,370) 
70 
(18) 
(601) 
(338) 
— 
(726) 
7 
225 
360 
585  $ 

895 
12 
4 
229 
123 
(6) 
40 
402 

(42) 
(106) 
(33) 
32 
(84) 
(3) 
(19) 
(255) 
1,042 

(221) 
17 
2 
(202) 

20 
(15) 
— 
(42) 
49 
(11) 
(700) 
(328) 
4 
(1,023) 
5 
(178) 
538 
360 

87  $ 
377  $ 

94  $ 
180  $ 

84 
322 

The accompanying notes are an integral part of these financial statements.

43

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
W.W. Grainger, Inc. and Subsidiaries
CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
(In millions of dollars, except for per share amounts)

Common 
Stock

Additional 
Contributed 
Capital

Retained 
Earnings

Accumulated 
Other 
Comprehensive 
Earnings 
(Losses)

Treasury 
Stock

Noncontrolling
Interest

Total

$ 

55  $ 

1,134  $ 

7,869  $ 

(171)  $ 

(6,966)  $ 

172  $ 

2,093 

—   

—   

—   

—   

—   

—   

45   

—   

—   

—   

—   

2   

—   

849   

—   

—   

1   

(313)   

—   

—   

—   

17   

—   

—   

33   

—   

78 

(700)   

—   

—   

—   

—   

—   

46   

3   

—   

(700) 

895 

20 

2 

(16)   

(328) 

$ 

55  $ 

1,182  $ 

8,405  $ 

(154)  $ 

(7,633)  $ 

205  $ 

2,060 

—   

—   

—   

—   

—   

—   

49   

—   

—   

—   

—   

7   

1   

—   

695   

—   

—   

(321)   

—   

—   

—   

93   

—   

—   

49   

—   

98 

(600)   

—   

—   

—   

—   

(1)   

60   

(601) 

755 

12   

105 

7   

14 

(18)   

(338) 

$ 

55  $ 

1,239  $ 

8,779  $ 

(61)  $ 

(8,184)  $ 

265  $ 

2,093 

31   

—   

—   

—   

—   

—   

—   

—   

—   

—   

—   

—   

—   

—   

—   

1,043   

—   

—   

—   

28   

1   

60 

(699)   

—   

(1)   

71   

(700) 

1,114 

—   

(35)   

—   

(29)   

(64) 

12   

—   

—   

(334)   

—   

—   

—   

—   

—   

—   

—   

2   

12 

2 

(23)   

(357) 

$ 

55  $ 

1,270  $ 

9,500  $ 

(96)  $ 

(8,855)  $ 

286  $ 

2,160 

Balance at January 1, 
2019

Stock-based 
compensation

Purchases of treasury 
stock

Net earnings

Other comprehensive 
earnings (losses)

Capital contribution

Cash dividends paid 
($5.68 per share)

Balance at December 
31, 2019

Stock-based 
compensation

Purchases of treasury 
stock

Net earnings

Other comprehensive 
earnings (losses)

Capital contribution

Cash dividends paid 
($5.94 per share)

Balance at December 
31, 2020

Stock-based 
compensation

Purchases of treasury 
stock

Net earnings

Other comprehensive 
earnings (losses)

Reclassification due to 
the adoption of ASU 
2019-12

Capital contribution

Cash dividends paid 
($6.39 per share)

Balance at December 
31, 2021

The accompanying notes are an integral part of these financial statements.

44

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTE 1 - SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES 

W.W.  Grainger,  Inc.  is  a  broad  line,  business-to-business  distributor  of  maintenance,  repair  and  operating  (MRO) 
products and services with operations primarily in North America (N.A.), Japan and the United Kingdom (U.K.). In 
this  report,  the  words  “Grainger”  or  “Company”  mean  W.W.  Grainger,  Inc.  and  its  subsidiaries,  except  where  the 
context makes it clear that the reference is only to W.W. Grainger, Inc. itself and not its subsidiaries.

Effective  January  1,  2021,  Grainger's  two  reportable  segments  are  High-Touch  Solutions  N.A.  and  Endless 
Assortment.  On  March  8,  2021,  the  Company  provided  investors  with  segment  summary  historical  financial 
information and segment historical data that is consistent with its new reportable segment structure and reflective of  
its updated intersegment accounting policies. For further segment information, see Note 14.

Principles of Consolidation

The  Consolidated  Financial  Statements  include  the  accounts  of  the  Company  and  its  subsidiaries  over  which  the 
Company exercises control. All significant intercompany transactions are eliminated from the Consolidated Financial 
Statements. The Company has a controlling ownership interest in MonotaRO, the endless assortment business in 
Japan, with the residual representing the noncontrolling interest. 

The  Company  reports  MonotaRO  on  a  one-month  calendar  lag  allowing  for  the  timely  preparation  of  financial 
statements. This one-month reporting lag is with the exception of significant transactions or events that occur during 
the intervening period. During December 2021, MonotaRO entered into a lease for a new Distribution Center (DC), 
which the Company deemed significant and included in the Consolidated Financial Statements for the year ended 
December 31, 2021.

Reclassifications

Certain reclassifications have been made to prior year amounts in the Company's Consolidated Balance Sheets to 
conform with the current year presentation. Reclassifications were made to separately present operating lease right-
of-use assets and current and long-term lease obligations that were previously presented as Other assets, Accrued 
expenses and Other non-current liabilities, respectively. The reclassifications had no effect on net earnings or cash 
flows for the years ended December 31, 2021, 2020, or 2019.

Use of Estimates

The  preparation  of  the  Company's  Consolidated  Financial  Statements  in  conformity  with  U.S.  generally  accepted 
accounting principles requires management to make estimates and assumptions affecting reported amounts in the 
Consolidated Financial Statements and accompanying notes. Actual results may differ from those estimates.

Foreign Currency Translation
The  U.S.  dollar  is  the  Company's  reporting  currency  for  all  periods  presented.  The  financial  statements  of  the 
Company’s foreign operating subsidiaries are measured using the local currency as the functional currency. Assets 
and liabilities of the Company’s foreign operating subsidiaries are translated into U.S. dollars at the exchange rate in 
effect at the balance sheet date. Revenues and expenses are translated at average rates in effect during the period. 
Translation gains or losses are recorded as a separate component of other comprehensive earnings (losses). 

Revenue Recognition

The  Company  recognizes  revenue  when  a  sales  arrangement  with  a  customer  exists  (e.g.,  contract,  purchase 
orders,  others),  the  transaction  price  is  fixed  or  determinable  and  the  Company  has  satisfied  its  performance 
obligation per the sales arrangement. 

The majority of Company revenue originates from contracts with a single performance obligation to deliver products, 
whereby  performance  obligations  are  satisfied  when  control  of  the  product  is  transferred  to  the  customer  per  the 
arranged shipping terms. Some Company contracts contain a combination of product sales and services, which are 
distinct and accounted for as separate performance obligations and are satisfied when the services are rendered. 
Total service revenue is not material and accounted for approximately 1% of the Company's revenue for the years 
ended December 31, 2021, 2020 and 2019, respectively.

45

The  Company’s  revenue  is  measured  at  the  determinable  transaction  price,  net  of  any  variable  considerations 
granted  to  customers  and  any  taxes  collected  from  customers  and  subsequently  remitted  to  governmental 
authorities. Variable considerations include rights to return products and sales incentives, which primarily consist of 
volume  rebates.  These  variable  considerations  are  estimated  throughout  the  year  based  on  various  factors, 
including  contract  terms,  historical  experience  and  performance  levels.  Total  accrued  sales  returns  were 
approximately $34 million and $31 million as of December 31, 2021 and 2020, respectively, and are reported as a 
reduction of Accounts receivable, net. Total accrued sales incentives were approximately $73 million and $58 million 
as of December 31, 2021 and 2020, respectively, and are reported as part of Accrued expenses.

The Company records a contract asset when it has a right to payment from a customer that is conditioned on events 
other  than  the  passage  of  time.  The  Company  also  records  a  contract  liability  when  customers  prepay  but  the 
Company  has  not  yet  satisfied  its  performance  obligation.  The  Company  did  not  have  any  material  unsatisfied 
performance obligations, contract assets or liabilities as of December 31, 2021 and 2020.

Cost of Goods Sold (COGS)

COGS,  exclusive  of  depreciation  and  amortization,  includes  the  purchase  cost  of  goods  sold  net  of  vendor 
considerations,  in-bound  shipping  costs,  outbound  shipping  and  handling  costs  and  service  costs.  The  Company 
receives  vendor  considerations,  such  as  rebates  to  promote  their  products,  which  are  generally  recorded  as  a 
reduction  to  COGS.  Rebates  earned  from  vendors  that  are  based  on  product  purchases  are  capitalized  into 
inventory and rebates earned based on products sold are credited directly to COGS.

Selling, General and Administrative Expenses (SG&A)

Company SG&A is primarily comprised of depreciation and amortization, compensation and benefit costs, indirect 
purchasing,  supply  chain  and  branch  operations,  technology,  leases,  restructuring,  impairments,  advertising  and 
selling expenses, as well as other types of general and administrative costs.

Advertising

Advertising costs, which include online marketing, are generally expensed in the year the related advertisement is 
first presented or when incurred. Total advertising expense was $402 million, $319 million and $316 million for 2021, 
2020 and 2019, respectively. 

Stock Incentive Plans

The  Company  measures  all  share-based  payments  using  fair-value-based  methods  and  records  compensation 
expense on a straight-line basis over the vesting periods, net of estimated forfeitures. 

Income Taxes

The Company recognizes the provision for income taxes using the asset and liability method, under which deferred 
tax assets and liabilities are recognized for the expected future tax consequences of temporary differences between 
the financial reporting and tax basis of assets and liabilities, and for operating losses and tax credit carryforwards. 
Deferred tax assets and liabilities are measured using the currently enacted tax rates that apply to taxable income in 
effect for the years in which those tax assets are expected to be realized or settled. Also, the Company evaluates 
deferred  income  taxes  to  determine  if  valuation  allowances  are  required  using  a  “more  likely  than  not”  standard. 
This assessment considers the nature, frequency and amount of book and taxable income and losses, the duration 
of  statutory  carryback  and  forward  periods,  future  reversals  of  existing  taxable  temporary  differences  and  tax 
planning strategies, among other matters.

The  Company  recognizes  tax  benefits  from  uncertain  tax  positions  only  if  (based  on  the  technical  merits  of  the 
position) it is more likely than not that the tax positions will be sustained on examination by the tax authority. The 
Company recognizes interest expense and penalties to its tax uncertainties in the provision for income taxes.

Other Comprehensive Earnings (Losses)
The  Company's  Other  comprehensive  earnings  (losses)  include  foreign  currency  translation  adjustments  and 
unrecognized  gains  (losses)  on  postretirement  and  other  employment-related  benefit  plans.  Accumulated  other 
comprehensive earnings (losses) (AOCE) are presented separately as part of shareholders' equity. 

46

Cash and Cash Equivalents
The  Company  considers  investments  in  highly  liquid  debt  instruments,  purchased  with  an  original  maturity  of  90 
days or less, to be cash equivalents.

Concentration of Credit Risk

The  Company  places  temporary  cash  investments  with  institutions  of  high  credit  quality  and,  by  policy,  limits  the 
amount of credit exposure to any one institution. Also, the Company has a broad customer base representing many 
diverse industries across North America, Japan and U.K. Consequently, no significant concentration of credit risk is 
considered to exist.

Accounts Receivable and Allowance for Credit Losses

The  Company’s  accounts  receivable  arises  primarily  from  sales  on  credit  to  customers  and  are  stated  at  their 
estimated  net  realizable  value. The  Company  establishes  allowances  for  credit  losses  on  customer  accounts  that 
are  potentially  uncollectible. These  allowances  are  determined  based  on  several  factors,  including  the  age  of  the 
receivables,  historical  collection  trends  and  economic  conditions  that  may  have  an  impact  on  a  specific  industry, 
group of customers or a specific customer.

The Company establishes an allowance for credit losses to present the net amount of accounts receivable expected 
to  be  collected. The  allowance  is  determined  by  using  the  loss-rate  method,  which  requires  an  estimation  of  loss 
rates  based  upon  historical  loss  experience  adjusted  for  factors  that  are  relevant  to  determining  the  expected 
collectability  of  accounts  receivable.  Some  of  these  factors  include  macroeconomic  conditions  that  correlate  with 
historical  loss  experience,  delinquency  trends,  aging  behavior  of  receivables  and  credit  and  liquidity  quality 
indicators for industry groups, customer classes or individual customers.

Inventories

Company  inventories  primarily  consist  of  merchandise  purchased  for  resale,  and  they  are  valued  at  the  lower  of 
cost  or  net  realizable  value.  The  Company  uses  the  last-in,  first-out  (LIFO)  method  to  account  for  approximately 
75% of total inventory and the first-in, first-out (FIFO) method for the remaining inventory. The Company regularly 
reviews  inventory  to  evaluate  continued  demand  and  records  excess  and  obsolete  provisions  representing  the 
difference  between  excess  and  obsolete  inventories  and  net  realizable  value.  Estimated  net  realizable  value 
considers  various  variables,  including  product  demand,  aging  and  shelf  life,  market  conditions,  and  liquidation  or 
disposition history and values. 

If  FIFO  had  been  used  for  all  of  the  Company’s  inventories,  they  would  have  been  $510  million  and  $446  million 
higher than reported at December 31, 2021 and December 31, 2020, respectively. Concurrently, net earnings would 
have increased by $49 million, $15 million and $24 million for the years ended December 31, 2021, 2020 and 2019, 
respectively.

Property, Buildings and Equipment

Property, buildings and equipment are stated at cost, less accumulated depreciation. Depreciation is computed over 
the estimated useful lives of the asset classes using the straight-line method. Useful lives for buildings, structures 
and  improvements  range  from  10  to  50  years  and  furniture,  fixtures,  machinery  and  equipment  from  three  to  15 
years. Amounts expended for maintenance and repairs are charged to expense as incurred. 

47

Historically,  Grainger  had  depreciated  certain  property,  buildings  and  equipment  using  both  the  declining  balance 
and sum-of-the-years’ digits methods as well as certain buildings over estimated useful lives of approximately thirty 
years.  In  accordance  with  its  policy,  the  Company  periodically  reviews  information  impacting  the  pattern  of 
consumption  for  its  capital  assets  and  useful  lives  to  ensure  that  estimates  of  depreciation  expenses  are 
appropriate.  The  Company’s  investment  in  its  supply  chain  infrastructure  and  technology  triggered  the  review  of 
these  patterns  of  consumption.  Pursuant  to  the  review  and  effective  January  1,  2020,  the  method  of  estimating 
depreciation  for  certain  assets  was  changed  to  the  straight-line  method  and  updated  useful  lives  to  forty  and  fifty 
years.  The  Company  determined  that  these  changes  in  depreciation  method  and  useful  lives  were  considered  a 
change in accounting estimate effected by a change in accounting principle, and as such have been accounted for 
on a prospective basis. Grainger believes the changes to the straight-line method and useful lives are appropriate 
estimations  of  the  Company's  current  patterns  of  economic  consumption  of  its  capital  assets  and  appropriately 
match current revenues and costs over updated estimates of the assets' useful lives. The effect of these changes 
resulted in a decrease of $34 million to depreciation expense for the year ended December 2020.

Depreciation  expense  was  $123  million,  $116  million  and  $150  million  for  the  years  ended  December  31,  2021, 
2020 and 2019, respectively.

The Company capitalized interest costs of $1 million, $4 million and $9 million for the years ended December 31, 
2021, 2020 and 2019, respectively.

Long-Lived Assets

The carrying value of long-lived assets, primarily property, buildings and equipment and amortizable intangibles, is 
evaluated whenever events or changes in circumstances indicate that the carrying value of the asset group may be 
impaired. An impairment loss is recognized when estimated undiscounted future cash flows resulting from use of the 
asset, including disposition, are less than their carrying value. Impairment is measured as the amount by which the 
asset's carrying amount exceeds the fair value.

Leases

The Company leases certain properties and buildings (including branches, warehouses, DCs and office space) and 
equipment  under  various  arrangements  which  provide  the  right  to  use  the  underlying  asset  and  require  lease 
payments for the lease term. The Company determines if an arrangement contains a lease at inception. Leases with 
an initial term of more than 12 months are recorded on the balance sheet as right-of-use (ROU) assets representing 
the right to use the underlying asset for the lease term and the corresponding current and long-term lease liabilities 
representing the obligation to make lease payments arising from the lease.

ROU  assets  and  lease  liabilities  are  recognized  at  the  lease  commencement  or  possession  date  based  on  the 
present value of lease payments over the lease term and include options to extend or terminate the lease when they 
are  reasonably  certain  to  be  exercised.  The  present  value  of  lease  payments  is  determined  primarily  using  the 
incremental borrowing rate based on the information available at the lease commencement date. The incremental 
borrowing rate, the ROU asset and the lease liability are re-evaluated upon a lease modification.

Certain  lease  agreements  include  variable  lease  payments  that  primarily  include  payments  for  non-lease 
components  including  pass-through  operating  expenses  such  as  certain  maintenance  costs  and  utilities,  and 
payments  for  non-components  such  as  real  estate  taxes  and  insurance.  Lease  agreements  with  fixed  lease  and 
non-lease components are generally accounted for as a single lease component for all underlying classes of assets. 
Certain of the Company’s lease arrangements contain renewal provisions from one to 30 years, exercisable at the 
Company's  option.  The  Company’s  lease  agreements  do  not  contain  any  material  residual  value  guarantees  or 
material restrictive covenants.

The Company’s	operating lease expense is recognized on a straight-line basis over the lease term and is recorded 
in SG&A.

Goodwill and Other Intangible Assets
In a business acquisition, the Company recognizes goodwill as the excess purchase price of an acquired reporting 
unit over the net amount assigned to assets acquired including intangible assets and liabilities assumed. Acquired 
intangibles include both assets with indefinite lives and assets that are subject to amortization, which are amortized 
straight-line over their estimated useful lives. 

48

The Company tests goodwill and indefinite-lived intangibles for impairment annually during the fourth quarter and 
more frequently if impairment indicators exist. The Company performs qualitative assessments of significant events 
and circumstances, such as reporting units' historical and current results, assumptions regarding future 
performance, strategic initiatives and overall economic factors, including the current global outbreak of the 
COVID-19 pandemic to determine the existence of impairment indicators and assess if it is more likely than not that 
the fair value of the reporting unit or indefinite-lived intangible asset is less than its carrying value that would 
necessitate a quantitative impairment test. In the quantitative test, Grainger compares the carrying value of the 
reporting unit or an indefinite-lived intangible asset with its fair value. Any excess of the carrying value over fair 
value is recorded as an impairment charge, presented as part of SG&A.

The  fair  value  of  reporting  units  is  calculated  primarily  using  the  discounted  cash  flow  method  and  utilizing  value 
indicators from a market approach to evaluate the reasonableness of the resulting fair values. Estimates of market-
participant risk-adjusted weighted average cost of capital are used as a basis for determining the discount rates to 
apply to the reporting units’ future expected cash flows and terminal value.

The  Company’s  indefinite-lived  intangibles  are  primarily  trade  names. The  fair  value  of  trade  names  is  calculated 
primarily  using  the  relief-from-royalty  method,  which  estimates  the  expected  royalty  savings  attributable  to  the 
ownership  of  the  trade  name  asset. The  key  assumptions  when  valuing  a  trade  name  are  the  revenue  base,  the 
royalty rate, and the discount rate.

Additionally,  the  Company  capitalizes  certain  costs  related  to  the  purchase  and  development  of  internal-use 
software, which are presented as intangible assets. Amortization of capitalized software is on a straight-line basis 
over three or five years.

Accounting for Derivative Instruments

The Company recognizes all derivative instruments as assets or liabilities in the Consolidated Balance Sheets at fair 
value.  The  accounting  for  changes  in  the  fair  value  of  a  derivative  instrument  depends  on  whether  it  has  been 
designated and qualifies as part of a hedging relationship and, further, on the type of hedging relationship. 

To  qualify  for  hedge  accounting,  a  derivative  must  be  highly  effective  at  reducing  the  risk  associated  with  the 
exposure being hedged. In addition, for a derivative to be designated as a hedge, the risk management objective 
and strategy must be documented. Hedge documentation must identify the derivative hedging instrument, the asset 
or  liability  or  forecasted  transaction,  type  of  risk  to  be  hedged,  and  how  the  effectiveness  of  the  derivative  is 
assessed  prospectively  and  retrospectively.  To  assess  effectiveness,  the  Company  uses  statistical  methods  and 
qualitative comparisons of critical terms. The extent to which a derivative has been and is expected to continue to 
be,  highly  effective  at  offsetting  changes  in  the  fair  value  or  cash  flows  of  the  hedged  item  is  assessed  and 
documented  periodically.  If  it  is  determined  that  a  derivative  is  not  highly  effective  at  hedging  the  designated 
exposure,  hedge  accounting  is  discontinued.  For  those  derivative  instruments  that  are  designated  and  qualify  as 
hedging instruments, the Company classifies them as fair value hedges or cash flow hedges.

Contingencies

The Company accrues for costs relating to litigation claims and other contingent matters when it is probable that a 
liability has been incurred and the amount of the assessment can be reasonably estimated.

New Accounting Standards

Accounting Pronouncements Recently Adopted

In  October  2020,  the  Financial  Accounting  Standards  Board  (FASB)  issued  ASU  2020-10,  Codification 
Improvements.  These  amendments  improve  consistency  by  amending  the  codification  to  include  all  disclosure 
guidance in the appropriate disclosure sections and clarifies application of various provisions in the codification by 
amending and adding new headings, cross referencing to other guidance and refining or correcting terminology. The 
effective  date  of  this  ASU  was  for  fiscal  years  and  interim  periods  beginning  after  December  15,  2020.  The 
Company  adopted  this ASU  effective  January  1,  2021  and  it  did  not  have  a  material  impact  on  the  Consolidated 
Financial Statements.

49

In January 2020, the FASB issued ASU 2020-01, Investments - Equity Securities (Topic 321), Investments - Equity 
Method  and  Joint  Ventures  (Topic  323),  and  Derivatives  and  Hedging  (Topic  815),  Clarifying  the  Interactions 
between  Topic  321,  Topic  323  and  Topic  815.  This  ASU  simplifies  the  understanding  and  application  of  the 
codification topics by eliminating inconsistencies and providing clarifications. The effective date of this ASU was for 
fiscal  years  and  interim  periods  beginning  after  December  15,  2020.  The  Company  adopted  this  ASU  effective 
January 1, 2021 and it did not have a material impact on the Consolidated Financial Statements.

In  December  2019,  the  FASB  issued  ASU  2019-12,  Income  Taxes  (Topic  740):  Simplifying  the  Accounting  for 
Income Taxes. This ASU clarifies and simplifies accounting for income taxes by eliminating certain exceptions for 
intra-period  tax  allocation  principles,  the  methodology  for  calculating  income  tax  rates  in  an  interim  period,  and 
recognition  of  deferred  taxes  for  outside  basis  differences  in  an  investment,  among  other  updates.  The  effective 
date  of  this  ASU  was  for  fiscal  years  and  interim  periods  beginning  after  December  15,  2020.  The  Company 
adopted  this ASU  effective  January  1,  2021  and  it  did  not  have  a  material  impact  on  the  Consolidated  Financial 
Statements.

Accounting Pronouncements Recently Issued 

In November 2021, the FASB issued ASU 2021-10, Government Assistance (Topic 832): Disclosures by Business 
Entities  about  Government  Assistance.  This  update  provides  increased  transparency  of  government  assistance 
including  the  disclosure  of  the  types  of  assistance  an  entity  receives,  an  entity's  method  of  accounting  for 
government assistance and the effect of the assistance on an entity's financial statements. The guidance is effective 
for annual periods beginning after December 15, 2021 and should be applied prospectively or retrospectively. Early 
adoption  is  permitted.  The  Company  is  currently  evaluating  the  impact  of  this  accounting  standard  and  does  not 
expect a material impact on the Financial Statements or related disclosures.

In  March  2020,  the  FASB  issued ASU  2020-04,  Reference  Rate  Reform  (Topic  848):  Facilitation  of  the  Effects  of 
Reference  Rate  Reform  on  Financial  Reporting  as  modified  by  subsequently  issued  ASU  2021-01.  This  update 
provides  optional  expedients  and  exceptions  for  applying  generally  accepted  accounting  principles  to  certain 
contract modifications and hedging relationships that reference London Inter-bank Offered Rate (LIBOR) or another 
reference rate expected to be discontinued. The guidance is effective upon issuance and generally can be applied 
prospectively  to  contract  modifications  made  and  hedging  relationships  entered  or  evaluated  on  or  before 
December 31, 2022. The Company evaluated the impact of this ASU and it does not expect a material impact on 
the Consolidated Financial Statements.

NOTE 2 - BUSINESS DIVESTITURES AND LIQUIDATIONS

Consistent with the Company's strategic focus on broad line MRO distribution in key markets, Grainger divested the 
Fabory  business  in  Europe  (Fabory)  on  June  30,  2020  and  the  China  business  (China)  on  August  21,  2020. 
Accordingly, the Company's Consolidated Statements of Earnings, Comprehensive Earnings and Cash Flows and 
related notes include Fabory and China results through the respective dates of divestiture. The proceeds from these 
divestitures were used to fund general corporate needs. 

During the second and third quarters of 2020, Grainger recognized a net loss of approximately $109 million and a 
gain  of  $5  million  in  SG&A  as  a  result  of  the  Fabory  and  China  divestitures,  respectively,  which  included  net 
accumulated  foreign  currency  translation  losses  of  $45  million,  that  were  reclassified  from  Accumulated  other 
comprehensive earnings (losses) (AOCE) to SG&A.  During the fourth quarter of 2020, the Company commenced 
the liquidation of ZTE and recognized $9 million in expense in SG&A associated with the wind down of the business.

50

NOTE 3 - REVENUE 

Grainger  serves  a  large  number  of  customers  in  diverse  industries,  which  are  subject  to  different  economic  and 
market specific factors. Revenue is primarily comprised of MRO product sales and related activities, such as freight 
and services. The Company's presentation of revenue by reportable segment and industry most reasonably depicts 
how the nature, amount, timing and uncertainty of the Company's revenue and cash flows are affected by economic 
and  market-specific  factors.  In  addition,  the  segments  have  unique  underlying  risks  associated  with  customer 
purchasing behaviors. In the High-Touch Solutions N.A. segment, more than two-thirds of revenue is derived from 
customer contracts and in the Endless Assortment segment, a majority of revenue is derived from spot buys. 

The following table presents the Company's percentage of revenue by reportable segment and by major customer 
industry:

2021

Twelve Months Ended December 31,
2020

2019

High-
Touch 
Solutions 
N.A.

Endless 
Assortment

Total 
Company 
(2)

High-
Touch 
Solutions 
N.A.

Endless 
Assortment

Total 
Company 
(2)

High-
Touch 
Solutions 
N.A.

Endless 
Assortment

Total 
Company 
(2)

Contractors

 9 %

 16 %

 10 %

 9 %

 15 %

 10 %

 10 %

 16 %

 10 %

Commercial

Government

Healthcare

Manufacturing
Retail/
Wholesale

Transportation

Other (1)
Total net sales
Percent of 
Total Company 
Revenue

 9 

 18 

 7 

 30 

 10 

 5 

 15 

 3 

 2 

 29 

 10 

 3 

 12 
 100 % 

 22 
 100 % 

 10 

 15 

 6 

 30 

 10 

 5 

 14 

 8 

 20 

 9 

 29 

 9 

 5 

 11 

 100 %  100 %

 15 

 3 

 2 

 29 

 10 

 3 

 23 
 100 %

 9 

 16 

 7 

 30 

 9 

 5 

 14 

 10 

 17 

 7 

 31 

 8 

 6 

 11 

 100 %  100 %

 15 

 3 

 1 

 31 

 10 

 3 

 11 

 14 

 6 

 31 

 8 

 5 

 21 
 100 %

 15 
 100 %

 78 %

 20 %

 100 %

 78 %

 18 %

 100 %

 79 %

 16 %

 100 %

(1)  Other  primarily  includes  revenue  from  industries  and  customers  that  are  not  material  individually,  including  agriculture, 

mining, natural resources and resellers not aligned to a major industry segment.

(2)  Total  Company  includes  other  businesses,  which  includes  the  Cromwell  business,  as  well  as  the  Fabory  and  China 
businesses in the periods prior to their divestitures in the second and third quarter of 2020, respectively. Other businesses 
account for approximately 2%, 4% and 5% of revenue for the twelve months ended December 31, 2021, 2020 and 2019, 
respectively.

NOTE 4 - PROPERTY, BUILDINGS AND EQUIPMENT

Property, buildings and equipment consisted of the following (in millions of dollars):

December 31, 2021

December 31, 2020

As of

Land
Building, structures and improvements
Furniture, fixtures, machinery and equipment

Property, buildings and equipment

Less: Accumulated depreciation and amortization

Property, buildings and equipment, net

$

$

$

329    $
1,431     
1,567     
3,327    $
1,903     
1,424    $

329 
1,330 
1,878 
3,537 
2,142 
1,395 

During  the  first  quarter  of  2020,  the  Company  recorded  impairment  charges  in  SG&A  in  connection  with  the 
impairment of Fabory’s long-lived assets, including property, buildings and equipment for approximately $24 million. 
The Company divested Fabory during the second quarter of 2020. 

51

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTE 5 - GOODWILL AND OTHER INTANGIBLE ASSETS

Grainger completed its annual impairment testing of goodwill and intangible assets during the fourth quarter of 2021 
and 2020. Based on the results of that testing, the Company concluded that it was more likely than not that the fair 
value of the reporting units exceeded their carrying amounts at each respective period. 

High-Touch Solutions N.A. – Canada Business

In  the  second  quarter  of  2020,  qualitative  tests  indicated  the  existence  of  impairment  indicators  for  the  Canada 
business given the slowdowns in global oil markets and the economic repercussions from the COVID-19 pandemic 
in  Canada.  As  such,  a  quantitative  test  was  performed  to  evaluate  whether  any  impairment  of  goodwill  was 
necessary.  Based  on  the  result  of  the  quantitative  test,  the  Company  concluded  there  was  no  impairment  of 
goodwill. 

During the subsequent annual impairment testing of the Canada business goodwill in 2020 and 2021, the Company 
performed qualitative assessments, which included evaluations of changes in key assumptions, notably projections 
of  revenue  growth,  factors  that  could  impact  the  discount  rate  used  in  the  analysis,  and  the  improvement  in 
operating  leverage  since  the  performance  of  the  last  quantitative  impairment  test.  As  part  of  this  assessment, 
Grainger compared the current results to the forecasted expectations of the most recent quantitative analysis, along 
with  analyzing  macroeconomic  conditions,  current  industry  trends  and  transactions,  and  other  market  data  of 
industry peers. The Company did not identify any significant events or changes in circumstances that indicated the 
existence of impairment indicators, as such, additional quantitative assessments were not required and concluded 
that  it  was  more  likely  than  not  that  the  fair  value  of  the  Canada  business  reporting  unit  exceeded  its  carrying 
amount. At December 31, 2021, the reporting unit's goodwill balance was $129 million.

The Company balances and changes in the carrying amount of Goodwill (net of cumulative goodwill impairments) 
by segment are as follows (in millions of dollars):

Balance at January 1, 2020
Acquisition
Impairment
Translation
Balance at December 31, 2020
Translation
Balance at December 31, 2021

High-Touch 
Solutions N.A.
$ 

Endless 
Assortment

Other

Total

$ 

$ 

52 
15 
— 
3 
70 
(7) 
63 

$ 

$ 

59 
— 
(58) 
(1) 
— 
— 
— 

$ 

$ 

429 
15 
(58) 
5 
391 
(7) 
384 

318 
— 
— 
3 
321 
— 
321 

$ 

The  cumulative  goodwill  impairments  as  of  December  31,  2021,  were  $137  million  and  consisted  of  $32  million 
within High-Touch Solutions N.A. and $105 million in Other. 

During the first quarter of 2020, the Company recorded $58 million of impairment charges in SG&A, in connection 
with the impairment of Fabory's goodwill. The impairment is presented in Other in the table above. The Company 
divested  the  Fabory  business  during  the  second  quarter  of  2020.  Grainger's  current  business  portfolio  had  no 
impairments to goodwill for the twelve months ended December 31, 2021, and December 31, 2020, respectively.

52

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The balances and changes in intangible assets, net are as follows (in millions of dollars):

As of December 31,

2021

2020

Weighted 
average 
life

Gross 
carrying 
amount

Accumulated 
amortization/ 
impairment

Net 
carrying 
amount

Gross 
carrying 
amount

Accumulated 
amortization/
impairment

Net 
carrying 
amount

Customer lists 
and 
relationships
Trademarks, 
trade names 
and other
Non-amortized 
trade names 
and other
Capitalized 
software
Total intangible 
assets

11.8 years

$ 

221  $ 

176  $ 

45  $ 

223  $ 

171  $ 

52 

14.1 years

Indefinite

4.4 years

36 

25 

525 

24 

12 

36 

22 

14 

— 

369 

25 

156 

28 

461 

— 

327 

28 

134 

6.9 years

$ 

807  $ 

569  $ 

238  $ 

748  $ 

520  $ 

228 

Amortization expense of intangible assets presented in SG&A, excluding impairment charges was $63 million, $60 
million, and $78 million for the years ended December 31, 2021, 2020 and 2019, respectively. 

Estimated amortization expense for future periods is as follows (in millions of dollars):

Year

2022

2023

2024

2025

2026

Thereafter

   Total

NOTE 6 - DEBT

 Expense

$ 

54 

41 

31 

24 

19 

44 

$ 

213 

In  February  2020,  the  Company  entered  into  a  five-year  unsecured  credit  agreement  pursuant  to  which  the 
Company may obtain loans in various currencies on a revolving basis in an aggregate amount not exceeding the 
U.S. Dollar equivalent of $1.25 billion ($1.25 billion credit facility), which may be increased from time to time up to 
$1.875 billion at the request of the Company, subject to approval from lenders and other customary conditions. The 
$1.25  billion  credit  facility  replaced  the  Company's  former  $750  million  unsecured  revolving  credit  facility,  which 
originated in October 2017 and was scheduled to mature in October 2022.

There  were  no  borrowings  outstanding  under  the  line  of  credit  as  of  December  31,  2021  and  2020.  The  primary 
purpose  of  this  credit  facility  is  to  support  the  Company's  commercial  paper  program  and  for  general  corporate 
purposes.  The  Company  issues  commercial  paper  from  time  to  time  for  general  working  capital  needs.  At 
December 31, 2021 and 2020, there was none outstanding.

The  Company's  debt  instruments  include  affirmative  and  negative  covenants  that  are  usual  and  customary  for 
companies with similar credit ratings and do not contain any financial performance covenants. The Company was in 
compliance with all debt covenants as of December 31, 2021.

53

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Long-term debt obligations, including current maturities and debt issuance costs and discounts, net, consisted of the 
following (in millions of dollars):

As of December 31,

2021

2020

Fair Value (4)
1,284 

Carrying 
Value

Fair Value (4)

$ 

1,000  $ 

1,343 

4.60% senior notes due 2045 (1)
3.75% senior notes due 2046 (1)
4.20% senior notes due 2047 (1)
1.85% senior notes due 2025 (2)
Japanese Yen term loan (3)
Other

Subtotal

Less current maturities
Debt issuance costs and discounts – net of 
amortization

Carrying 
Value

1,000 

400 

400 

500 

78 

7 

2,385 

— 

459 

492 

509 

78 

7 

2,829 

— 

400 

400 

500 

87 

34 

2,421 

(8) 

(24) 

479 

514 

526 

87 

34 

2,983 

(8) 

(24) 

2,951 

Long-term debt (less current maturities)

$ 

2,362 

$ 

2,806 

$ 

2,389  $ 

(23) 

(23) 

(1)  In  the  years  2015-2017,  Grainger  issued  $1.8  billion  in  long-term  debt  (Senior  Notes).  Debt  was  issued  as 

follows: 
•
•
•

In May 2017, $400 million payable in 30 years and carries a 4.20% interest rate, payable semiannually.
In May 2016, $400 million payable in 30 years and carries a 3.75% interest rate, payable semiannually. 
In June 2015, $1 billion payable in 30 years and carries a 4.60% interest rate, payable semiannually. 

The Company may redeem the Senior Notes in whole at any time or in part from time to time at a “make-whole” 
redemption price prior to their respective maturity dates. The redemption price is calculated by reference to the 
then-current  yield  on  a  U.S.  treasury  security  with  a  maturity  comparable  to  the  remaining  term  of  the  Senior 
Notes  plus  20-25  basis  points,  together  with  accrued  and  unpaid  interest,  if  any,  at  the  redemption  date. 
Additionally, if the Company experiences specific kinds of changes in control, it will be required to make an offer 
to purchase the Senior Notes at 101% of their principal amount plus accrued and unpaid interest, if any, at the 
date of purchase. Within one year of the maturity date, the Company may redeem the Senior Notes in whole at 
any time or in part at 100% of their principal amount, together with accrued and unpaid interest, if any, to the 
redemption  date.  At  the  time  of  issuance,  costs  and  discounts  of  approximately  $24  million  representing 
underwriting fees and other expenses, were recorded as a contra-liability within Long-term debt and are being 
amortized to interest expense over the term of the Senior Notes.

(2) In February 2020, the Company issued $500 million of unsecured 1.85% Senior Notes (1.85% Notes) and used 
the  proceeds  to  repay  the  British  pound  term  loan,  Euro  term  loan  and  the  Canadian  dollar  revolving  credit 
facility, and to fund general working capital needs. The 1.85% Notes mature in February 2025, they require no 
principal payments until the maturity date and interest is payable semi-annually on February 15 and August 15, 
beginning in August 2020. Prior to January 2025, the Company may redeem the 1.85% Notes in whole at any 
time  or  in  part  from  time  to  time  at  a  “make-whole”  redemption  price.  This  redemption  price  is  calculated  by 
reference to the then-current yield on a U.S. Treasury security with a maturity comparable to the remaining term 
of  the  1.85%  Notes  plus  10  basis  points,  together  with  accrued  and  unpaid  interest,  if  any,  at  the  redemption 
date. Additionally, if the Company experiences specific kinds of changes in control, it will be required to make an 
offer to purchase the 1.85% Notes at 101% of their principal amount plus accrued and unpaid interest, if any, at 
the date of purchase. On or after January 15, 2025, the Company may redeem the 1.85% Notes in whole at any 
time or in part from time to time at 100% of their principal amount, together with accrued and unpaid interest, if 
any, to the redemption date. At the time of issuance, costs and discounts of approximately $5 million associated 
with the issuance of the 1.85% Notes, representing underwriting fees and other expenses, were recorded as a 
contra-liability  within  Long-term  debt  and  are  being  amortized  to  interest  expense,  net  over  the  term  of  the 
1.85%  Notes.  In  connection  with  the  1.85%  Notes,  in  February  2020,  the  Company  entered  into  derivative 
instrument agreements to manage its risks associated with interest rates on the 1.85% Notes. 

54

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   The carrying value adjustments resulting from the interest rate swaps in both periods are presented within Other 
in  the  table  above.  For  further  discussion  of  the  Company's  hedge  accounting  policies  and  derivative 
instruments, see Notes 1 and 12. 

(3)  In  August  2020,  MonotaRO  Co.  LTD.,  entered  into  a  ¥9  billion  term  loan  agreement  to  fund  technology 
investments and the expansion of its distribution center network. The Japanese Yen term loan matures in 2024, 
payable  over  four  equal  semi-annual  principal  installments  in  2023  and  2024  and  bears  average  interest  at 
0.05%.

(4)  The  estimated  fair  value  of  the  Company’s  senior  notes  was  based  on  available  external  pricing  data  and 
current  market  rates  for  similar  debt  instruments,  among  other  factors,  which  are  classified  as  Level  2  inputs 
within the fair value hierarchy. The carrying value of other long-term debt approximates fair value due to their 
variable interest rates.

The  scheduled  aggregate  principal  payments  required  on  the  Company's  indebtedness,  based  on  the  maturity 
dates defined within the debt arrangements, for the succeeding five years, excluding debt issuance costs and the 
impact of derivatives, are due as follows (in millions of dollars):

Year

2022

2023

2024

2025

2026

Thereafter

Total

Payment 
Amount

— 

39 

40 

500 

5 

1,800 

2,384 

$ 

$ 

NOTE 7 - EMPLOYEE BENEFITS

The  Company  provides  various  retirement  benefits  to  eligible  team  members,  including  contributions  to  defined 
contribution plans, pension benefits associated with defined benefit plans, postretirement medical benefits and other 
benefits. Eligibility requirements and benefit levels vary depending on team member location. Various foreign benefit 
plans cover team members in accordance with local legal requirements.

Defined Contribution Plans

A majority of the Company's U.S. team members are covered by a retirement savings plan, adopted as of January 
1, 2021. The new plan amended and restated the prior noncontributory profit-sharing plan, which previously aligned 
Company  contributions  to  Company  performance  and  included  two  components,  a  variable  annual  contribution 
based on the Company's rate of return on invested capital and an automatic contribution equal to 3% of the eligible 
team  member's  total  eligible  compensation.  As  part  of  the  amendment,  beginning  in  2021,  the  profit-sharing 
contribution  was  removed,  and  the  Company's  automatic  contribution  increased  from  3%  to  6%  of  total  eligible 
participants’  compensation.  In  addition,  team  members  covered  by  the  plan  are  also  able  to  make  personal 
contributions. 

The total retirement savings plan expense was $78 million for 2021. The total profit-sharing plan expense was $99 
million and $113 million for 2020 and 2019, respectively. 

The Company sponsors additional defined contribution plans available to certain U.S. and foreign team members 
for which contributions are made by the Company and participating team members. The expense associated with 
these  defined  contribution  plans  totaled  $16  million,  $16  million,  and  $19  million  for  2021,  2020  and  2019, 
respectively.

55

 
 
 
 
 
Postretirement Healthcare Benefits Plans

The Company has a postretirement healthcare benefits plan that provides coverage for a majority of its U.S. team 
members hired prior to January 1, 2013, and their dependents should they elect to maintain such coverage upon 
retirement. Covered team members become eligible for participation when they qualify for retirement while working 
for  the  Company.  Participation  in  the  plan  is  voluntary  and  requires  participants  to  make  contributions  toward  the 
cost of the plan, as determined by the Company.

The net periodic benefits costs were valued with a measurement date of January 1 for each year and consisted of 
the following components (in millions of dollars):

SG&A

Service cost

Other (income) expense

Interest cost
Expected return on assets
Amortization of prior service credit
Amortization of unrecognized gains

Net periodic (benefits) costs

$ 

For the Years Ended December 31,
2020

2019

2021

$ 

5 

$ 

5 

$ 

3 
(8)
(9)
(8)
(17) 

$ 

6 
(8) 
(10) 
(5) 
(12) 

$ 

4 

7 
(12) 
(10) 
(4) 
(15) 

Reconciliations  of  the  beginning  and  ending  balances  of  the  postretirement  benefit  asset  (obligation),  which  is 
calculated as of December 31 measurement date, the fair value of plan assets available for benefits and the funded 
status of the benefit asset (obligation) follow (in millions of dollars):

2021

2020

Benefit obligation at beginning of year

Service cost
Interest cost
Plan participants' contributions
Actuarial (gains)/losses
Benefits paid

Benefit obligation at end of year

Plan assets available for benefits at beginning of year

Actual returns on plan assets
Plan participants' contributions
Benefits paid

Plan assets available for benefits at end of year
Noncurrent postretirement benefit asset (obligation)

$ 

$ 

$ 

$ 

167 
5 
3 
3 
(14) 
(11) 
153 

206 
9 
3 
(11) 
207 
54 

$ 

$ 

$ 

$ 

The amounts recognized in AOCE consisted of the following (in millions of dollars):

Prior service credit
Unrecognized gains
Deferred tax (liability)

Net accumulated gains

As of December 31,

2021

2020

$ 

$ 

42  $ 
90 
(33) 
99  $ 

200 
5 
6 
3 
(38) 
(9) 
167 

198 
14 
3 
(9) 
206 
39 

51 
83 
(33) 
101 

The  Company  has  elected  to  amortize  the  amount  of  net  unrecognized  gains  over  a  period  equal  to  the  average 
remaining service period for active plan participants expected to retire and receive benefits of approximately 10.5 
years for 2021.

56

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The postretirement benefit obligation was determined by applying the terms of the plan and actuarial models. These 
models  include  various  actuarial  assumptions,  including  discount  rates,  long-term  rates  of  return  on  plan  assets, 
healthcare  cost  trend  rate  and  cost-sharing  between  the  Company  and  the  retirees.  The  Company  evaluates  its 
actuarial  assumptions  on  an  annual  basis  and  considers  changes  in  these  long-term  factors  based  upon  market 
conditions  and  historical  experience.  The  actuarial  gains  recognized  during  the  plan  year  are  primarily  related  to 
changes  in  assumptions  related  to  certain  retiree  coverage  elections,  health  reimbursement  arrangement  (HRA) 
subsidy and changes to the discount rate.

The following assumptions were used to determine net periodic benefit costs at January 1 of each year:

For the Years Ended December 31,
2020

2019

2021

Discount rate

Long-term rate of return on plan assets – net of tax
Initial healthcare cost trend rate

Pre age 65
Post age 65
Catastrophic drug benefit

Ultimate healthcare cost trend rate
Year ultimate healthcare cost trend rate reached
HRA credit inflation index for grandfathered retirees

 2.17 %

 4.04 %

 5.81 %
NA
NA
 4.50 %
2026
 — %

 3.01 %

 4.04 %

 6.06 %
NA
NA
 4.50 %
2026
 2.50 %

 4.08 %

 7.13 %

 6.31 %
NA
NA
 4.50 %
2026
 2.50 %

The following assumptions were used to determine benefit obligations at December 31:

Discount rate

Expected long-term rate of return on plan assets – net of tax
Initial healthcare cost trend rate

Pre age 65
Post age 65
Catastrophic drug benefit

Ultimate healthcare cost trend rate
Year ultimate healthcare cost trend rate reached
HRA credit inflation index for grandfathered retirees

2021

2020

2019

 2.57 %

 4.04 %

 6.50 %
NA
NA
 4.50 %
2030
 — %

 2.17 %

 4.04 %

 5.81 %
NA
NA
 4.50 %
2026
 — %

 3.01 %

 4.04 %

 6.06 %
NA
NA
 4.50 %
2026
 2.50 %

The  discount  rate  assumptions  reflect  the  rates  available  on  high-quality  fixed-income  debt  instruments  as  of 
December  31,  the  measurement  date  of  each  year. These  rates  have  been  selected  due  to  their  similarity  to  the 
duration  of  the  projected  cash  flows  of  the  postretirement  healthcare  benefit  plan. As  of  December  31,  2021,  the 
Company  increased  the  discount  rate  from  2.17%  to  2.57%  to  reflect  the  increase  in  the  market  interest  rates  at 
December 31, 2021. 

The Company reviews external data and its own historical trends for healthcare costs to determine the healthcare 
cost  trend  rates. As  of  December  31,  2021,  the  initial  healthcare  cost  trend  rate  was  6.50%  for  pre  age  65.  The 
healthcare costs trend rates decline each year until reaching the ultimate trend rate of 4.50%. The plan amendment 
adopted in 2017 moves all post age 65 Medicare eligible retirees to an exchange and provides a subsidy to those 
retirees  to  purchase  insurance.  The  amount  of  the  subsidy  is  based  on  years  of  service  for  grandfathered  team 
members. 

57

The  Company  has  established  a  Group  Benefit  Trust  (Trust)  to  fund  the  plan  obligations  and  process  benefit 
payments. In 2019, the Company liquidated previously held index funds and temporarily invested all assets of the 
Trust in money market funds. In 2020, the Company transitioned the Trust assets from money market funds into a 
liability-driven  investment  solution  which  enhances  the  Trust's  after-tax  returns  and  de-risks  the  Company's 
exposure  by  more  closely  match-funding  the  underlying  liability.  This  investment  strategy  reflects  the  long-term 
nature  of  the  plan  obligation  and  seeks  to  reach  a  balanced  allocation  between  Fixed  Income  securities  and 
Equities of 65% and 35%, respectively. The plan's  assets are stated at fair value, which represents the net asset 
value of shares held by the plan in the registered investment companies at the quoted market prices (Level 1 input) 
or at significant other observable inputs (Level 2 input). 

The plan assets available for benefits are net of Trust liabilities, primarily related to deferred income taxes and taxes 
payable at December 31 (in millions of dollars):

Asset Class:
 Level 1 Inputs:

Mutual Funds:
   Funds – Municipal/Provincial Bonds
   Funds – Corporate Bonds Fund
Federal Money Market Fund

 Level 2 Inputs:

Fixed Income:
  Corporate Bonds
  Government/Municipal Bonds
Equity Funds

 Plan Assets

 Less: trust assets/(liabilities)
 Plan assets available for benefits

2021

2020

$ 

12  $ 

5 
4 

89 
14 
85 
209 
(2) 
207  $ 

$ 

13 
5 
11 

102 
8 
66 
205 
1 
206 

Consistent  with  the  new  investment  strategy,  the  after-tax  expected  long-term  rates  of  return  on  plan  assets  of 
4.04% at December 31, 2021 is based on the historical average of long-term rates of return and an estimated tax 
rate. The required use of an expected long-term rate of return on plan assets may result in recognition of income 
that is greater or lower than the actual return on plan assets in any given year. Over time, however, the expected 
long-term  returns  are  designed  to  approximate  the  actual  long-term  returns  and,  therefore,  result  in  a  pattern  of 
income recognition that more closely matches the pattern of the services provided by the team members.

The  Company's  investment  policies  include  periodic  reviews  by  management  and  trustees  at  least  annually 
concerning:  (1)  the  allocation  of  assets  among  various  asset  classes  (e.g.,  domestic  stocks,  international  stocks, 
short-term  bonds,  long-term  bonds,  etc.);  (2)  the  investment  performance  of  the  assets,  including  performance 
comparisons with appropriate benchmarks; (3) investment guidelines and other matters of investment policy and (4) 
the hiring, dismissal or retention of investment managers.

The  Company  forecasts  the  following  benefit  payments  related  to  postretirement  (which  include  a  projection  for 
expected future team member service) for the next ten years (in millions of dollars):

Year

Estimated Gross 
Benefit Payments

2022
2023
2024
2025
2026
2027-2031
Total

$ 

$ 

8 
9 
9 
10 
10 
46 
92 

58

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTE 8 - LEASES

The Company leases certain properties and buildings (including branches, warehouses, DCs and office space) and 
equipment  under  various  arrangements  which  provide  the  right  to  use  the  underlying  asset  and  require  lease 
payments  for  the  lease  term.  The  Company’s  lease  portfolio  consists  mainly  of  operating  leases  that  expire  at 
various dates through 2036. 

Information related to operating leases is as follows (in millions of dollars):

ROU Assets

Operating lease right-of-use

Operating lease liabilities

Operating lease liability

Long-term operating lease liability

Total operating lease liabilities

As of December 31,

2021

2020

$ 

$ 

393  $ 

66 

334 

400  $ 

210 

57 

162 

219 

During  the  first  quarter  of  2020,  the  Company  recorded  impairment  charges  in  SG&A  in  connection  with  the 
impairment of Fabory’s ROU assets for approximately $20 million. The Company divested Fabory during the second 
quarter of 2020.

Weighted average remaining lease term
Weighted average incremental borrowing rate
Cash paid for operating leases
ROU assets obtained in exchange for operating lease obligations

As of December 31,

2021

2020

7 years
 0.81 %
68 
244 

$ 
$ 

5 years
 1.95 %
69 
74 

$ 
$ 

Rent  expense  was  $74  million  for  2021  and  $76  million  for  2020  and  2019.  These  amounts  are  net  of  sublease 
income of $2 million for 2021 and 2020 and $3 million for 2019.

Remaining maturity of existing lease liabilities as of December 31, 2021 are as follows (in millions of dollars):

Year

Operating Leases

2022

2023

2024
2025

2026

Thereafter

Total lease payments

Less interest

Present value of lease liabilities

$ 

$ 

72 

69 

53 
44 

37 

140 

415 

(15) 

400 

As of December 31, 2021 and 2020, the Company's finance leases and service contracts with lease arrangements 
were not material. Finance leases are reported in Property, buildings and equipment, net, and as a finance lease 
liability in Accrued Expenses and Other non-current liabilities, respectively.

As of December 31, 2021, the Company's future lease obligations that have not yet commenced were $18 million.

59

 
 
 
 
 
 
 
 
 
 
 
NOTE 9 - STOCK INCENTIVE PLANS

The Company maintains stock incentive plans under which the Company may grant a variety of incentive awards to 
team members and executives, which include restricted stock units (RSUs), performance shares and deferred stock 
units. As of December 31, 2021, there were 2.1 million shares available for grant under the plans. When awards are 
exercised or settled, shares of the Company’s treasury stock are issued.

Pretax stock-based compensation expense included in SG&A was $42 million, $46 million, and $40 million in 2021, 
2020  and  2019,  respectively,  and  was  primarily  comprised  of  RSUs.  Related  income  tax  benefits  recognized  in 
earnings were $21 million, $16 million, and $12 million in 2021, 2020 and 2019, respectively.

Restricted Stock Units

The Company awards RSUs to certain team members and executives. RSUs vest generally over periods from one 
to  seven  years  from  issuance.  RSU  expense  for  the  years  ended  December  31,  2021,  2020  and  2019  was 
approximately $30 million, $32 million and $27 million, respectively. 

The following table summarizes RSU activity (in millions, except for share and per share amounts):

2021

2020

2019

Weighted
Average 
Price Per 
Share

Weighted
Average 
Price Per 
Share

Weighted
Average 
Price Per 
Share

Shares

Shares

Shares

Beginning nonvested units

317,414  $ 

259.67 

326,124  $ 

259.88 

343,814  $ 

245.38 

    Issued

    Canceled

    Vested

Ending nonvested units
Fair value of shares vested

105,866  $ 

406.17 

140,815  $ 

252.11 

96,823  $ 

299.25 

(36,134) $ 

274.74 

(26,254) $ 

257.56 

(36,224) $ 

253.22 

(184,825) $ 

276.34 

(123,271) $ 

252.05 

(78,289) $ 

247.96 

202,321  $ 

318.40 

317,414  $ 

259.67 

326,124  $ 

259.88 

$ 

51 

$ 

31 

$ 

19 

At  December  31,  2021,  there  was  $46  million  of  total  unrecognized  compensation  expense  related  to  nonvested 
RSUs that the Company expects to recognize over a weighted average period of 2.1 years.

NOTE 10 - CAPITAL STOCK

The Company had no shares of preferred stock outstanding as of December 31, 2021 and 2020. The activity related 
to outstanding common stock and common stock held in treasury was as follows:

2021

2020

2019

Outstanding 
Common 
Stock

Treasury 
Stock

Outstanding 
Common 
Stock

Treasury 
Stock

Outstanding 
Common 
Stock

Treasury 
Stock

  52,524,391    57,134,828 

  53,687,528    55,971,691 

  55,862,360    53,796,859 

188,444   

(188,444)   

311,374   

(311,374)   

232,052   

(232,052) 

127,969   

(127,969)   

82,241   

(82,241)   

52,182   

(52,182) 

12,507   

(12,507)   

28,098   

(28,098)   

14,027   

(14,027) 

Balance at beginning of 
period

Exercise of stock options
Settlement of restricted 
stock units – net of 
61,377, 41,019, and 
26,107 shares retained, 
respectively

Settlement of performance 
share units – net of 
9,746,  16,830, and 
6,737 shares retained, 
respectively

Purchase of treasury shares   (1,633,106)   1,633,106 

  (1,584,850)   1,584,850 

  (2,473,093)   2,473,093 

Balance at end of period

  51,220,205    58,439,014 

  52,524,391    57,134,828 

  53,687,528    55,971,691 

60

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTE 11 - ACCUMULATED OTHER COMPREHENSIVE EARNINGS (LOSSES) (AOCE)

The components of AOCE consisted of the following (in millions of dollars):

Balance at January 1, 2019 – net 

of tax
Other comprehensive earnings 
(loss) before reclassifications – 
net of tax
Amounts reclassified to Net 
earnings
Net current period activity

Balance at December 31, 2019 – 
net of tax

Other comprehensive earnings 
(loss) before reclassifications – 
net of tax
Amounts reclassified to Net 
earnings
Net current period activity

Balance at December 31, 2020 – 
net of tax 

Other comprehensive earnings 
(loss) before reclassifications – 
net of tax

Amounts reclassified to Net 
earnings
Net current period activity

$ 

$ 

$ 

$ 

Foreign 
Currency 
Translation 
and Other

Defined 
Postretirement 
Benefit Plan

Other 
Employment-
related 
Benefit Plans

Total

Foreign 
Currency 
Translation 
Attributable to 
Noncontrolling 
Interests

AOCE 
Attributable to 
W.W. 
Grainger, Inc.

$ 

(264) $ 

82  $ 

(5) $ 

(187) $ 

(16) $ 

(171) 

25   

1   
26  $ 

8   

(11)  

(3) $ 

(3)  

—   
(3) $ 

30   

(10)  
20  $ 

3   

—   
3  $ 

27 

(10) 
17 

(238) $ 

79  $ 

(8) $ 

(167) $ 

(13) $ 

(154) 

36   

47   
83  $ 

33   

(11)  
22  $ 

—   

—   
—  $ 

69   

36   
105  $ 

(155) $ 

101  $ 

(8) $ 

(62) $ 

(64)  

—   
(64)  

12   

(14)  
(2)  

2   

—   
2   

(50)  

(14)  
(64)  

12   

—   
12  $ 

(1) $ 

(29)  

—   
(29)  

57 

36 
93 

(61) 

(21) 

(14) 
(35) 

(96) 

Balance at December 31, 2021 – 
net of tax

$ 

(219) $ 

99  $ 

(6) $ 

(126) $ 

(30) $ 

NOTE 12 - DERIVATIVE INSTRUMENTS

The Company maintains various agreements with bank counterparties that permit the Company to enter into "over-
the-counter" derivative instrument agreements to manage its risk associated with interest rates and foreign currency 
fluctuations. In February 2020, the Company entered  into certain derivative instrument agreements to  manage its 
risk associated with interest rates of its 1.85% Notes and foreign currency fluctuations in connection with its foreign 
currency-denominated intercompany borrowings. The Company did not enter into these agreements for trading or 
speculative purposes. 

Fair Value Hedges

The Company uses fair value hedges primarily to hedge a portion of its fixed-rate long-term debt via interest rate 
swaps.  Changes  in  the  fair  value  of  the  interest  rate  swaps,  along  with  the  gain  or  loss  on  the  hedged  item,  are 
recorded  in  earnings  under  the  same  line  item,  Interest  expense,  net.  The  notional  amount  of  the  Company’s 
outstanding fair value hedges as of December 31, 2021 and 2020 was $500 million. 

Cash Flow Hedges

The Company uses cash flow hedges primarily to hedge the exposure to variability in forecasted cash flows from 
foreign  currency-denominated  intercompany  borrowings  via  cross-currency  swaps.  Gains  or  losses  on  the  cross-
currency  swaps  are  reported  as  a  component  of AOCE  and  reclassified  into  earnings  in  the  same  period  during 
which  the  hedged  transaction  affects  earnings.  The  notional  amount  of  the  Company’s  outstanding  cash  flow 
hedges as of December 31, 2021 and 2020 was approximately $34 million.

61

 
 
 
 
 
 
 
The  effect  of  the  Company's  fair  value  and  cash  flow  hedges  on  the  Consolidated  Statement  of  Earnings  for  the 
twelve months ended December 31, 2021 and 2020 is as follows (in millions of dollars):

Total gains or (losses) recognized in earnings by line item in which the effects of 
fair value and cash flow hedges are recorded:
Interest expense – net
  Fair value hedge:

Interest rate contracts:

      Hedged item

      Derivatives designated as hedging instrument

Other – net
  Cash flow hedge:

Foreign exchange contracts:

      Hedged item
      Amount of gains (losses) reclassified from 
         AOCE into earnings:

For the Years Ended 
December 31,

2021

2020

$ 

$ 

$ 

$ 

20  $ 

(20)  $ 

(21) 

21 

—  $ 

—  $ 

2 

(2) 

The effect of the Company’s cash flow hedges on AOCE for the twelve months ended December 31, 2021 and 2020 
was not material. 

The fair value and carrying amounts of outstanding derivative instruments in the Consolidated Balance Sheets as of 
December 31, 2021 and 2020 was as follows (in millions of dollars): 

As of December 31, 

2021

2020

Cross-currency swap
Interest rate swaps

Other non-current liabilities
Other assets

$ 
$ 

2 
1 

$ 
$ 

2 
21 

Balance Sheet Classification

Fair Value and Carrying Amounts

The  carrying  amount  of  the  liability  hedged  by  the  interest  rate  swaps  (Long-term  debt),  including  the  cumulative 
amount  of  fair  value  hedging  adjustments,  as  of  December  31,  2021  and  2020  amounted  to  $501  million  and 
$521 million, respectively. 

The  estimated  fair  values  of  the  Company's  derivative  instruments  were  based  on  quoted  market  forward  prices, 
which are classified as Level 2 inputs within the fair value hierarchy and reflect the present value of the amount that 
the  Company  would  pay  for  contracts  involving  the  same  notional  amounts  and  maturity  dates.  No  adjustments 
were  required  during  the  current  period  to  reflect  the  counterparty’s  credit  risk  and/or  the  Company’s  own 
nonperformance risk. 

NOTE 13 - INCOME TAXES 

Earnings (losses) before income taxes by geographical area consisted of the following (in millions of dollars):

U.S.

Foreign

Total

For the Years Ended December 31,

2021

2020

2019

$ 

$ 

1,267  $ 

1,015  $ 

218 

1,485  $ 

(68) 

947  $ 

1,226 

(17) 

1,209 

62

 
 
 
Income tax expense consisted of the following (in millions of dollars):

For the Years Ended December 31,
2020

2019

2021

Current income tax expense:

U.S. Federal
U.S. State
Foreign
Total current

Deferred income tax expense (benefit)
Total income tax expense

$ 

$ 

221 
46 
81 
348 
23 
371 

$ 

$ 

119 
28 
65 
212 
(20) 
192 

$ 

$ 

199 
44 
58 
301 
13 
314 

The  income  tax  effects  of  temporary  differences  that  gave  rise  to  the  net  deferred  tax  asset  (liability)  as  of 
December 31, 2021 and 2020 were as follows (in millions of dollars):

As of December 31,

2021

2020

Deferred tax assets:

Inventory

Accrued expenses

Foreign loss carryforwards

Accrued employment-related benefits

Tax credit carryforward

Other

Deferred tax assets

           Less valuation allowance

$ 

—  $ 

152 

59 

50 

27 

17 

305 

(70) 

Deferred tax assets – net of valuation allowance

$ 

235  $ 

Deferred tax liabilities:

Property, buildings, equipment and other capital assets

Intangibles

Inventory

Other

Deferred tax liabilities

Net deferred tax liability

The net deferred tax asset (liability) is classified as follows:

Noncurrent assets

Noncurrent liabilities (foreign)

Net deferred tax liability

(217) 

(67) 

(9) 

(8) 

(301) 

(66)  $ 

14  $ 

(80) 

(66)  $ 

$ 

$ 

$ 

14 

93 

45 

37 

25 

8 

222 

(53) 

169 

(145) 

(68) 

— 

(10) 

(223) 

(54) 

14 

(68) 

(54) 

63

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
At  December  31,  2021  the  Company  had  $238  million  of  gross  loss  carryforwards  related  to  foreign  operations. 
Some of the loss carryforwards may expire at various dates through 2041. The Company has recorded a valuation 
allowance,  which  represents  a  provision  for  uncertainty  as  to  the  realization  of  the  tax  benefits  of  these 
carryforwards and deferred tax assets that may not be realized. 

The Company's valuation allowance changed as follows (in millions of dollars):

Balance at beginning of period

Increases primarily related to foreign NOLs

Releases primarily related to foreign NOLs

Foreign subsidiaries tax impacts due to divestiture

Tax rate changes

Increase related to U.S. foreign tax credits

Other changes – net

Balance at end of period

For the Years Ended 
December 31,

2021

2020

$ 

(53)  $ 

(8) 

2 

2 

(7) 

(3) 

(3) 

$ 

(70)  $ 

(72) 

(16) 

— 

39 

(1) 

(2) 

(1) 

(53) 

A reconciliation of income tax expense with federal income taxes at the statutory rate follows (in millions of dollars): 

For the Years Ended December 31,
2020

2019

2021

Federal income tax

$ 

312 

$ 

199 

$ 

State income taxes – net of federal income tax benefit
Foreign rate difference
Foreign subsidiaries tax impacts due to divestiture
Change in valuation allowance
Other – net

Income tax expense
Effective tax rate

41 
26 
— 
7 
(15) 
371 
 25.0 %

$ 

33 
23 
(61) 
16 
(18) 
192 
 20.3 %

$ 

$ 

254 

36 
25 
— 
11 
(12) 
314 
 26.0 %

The  changes  to  the  Company's  effective  tax  rate  for  the  year  ended  December  31,  2021  and  2020  was  primarily 
driven  by  the  absence  of  tax  losses  in  the  Company's  investment  in  Fabory  due  to  the  impairment  and  internal 
reorganization  of  the  Company's  holdings  of  Fabory  in  the  first  quarter  of  2020.  The  Company  divested  Fabory 
during the second quarter of 2020.

Foreign Undistributed Earnings

Estimated  gross  undistributed  earnings  of  foreign  subsidiaries  at  December  31,  2021,  amounted  to  $544  million. 
The  Company  considers  these  undistributed  earnings  permanently  reinvested  in  its  foreign  operations  and  is  not 
recording  a  deferred  tax  liability  for  any  foreign  withholding  taxes  on  such  amounts.  If  at  some  future  date  the 
Company ceases to be permanently reinvested in its foreign subsidiaries, the Company may be subject to foreign 
withholding and other taxes on these undistributed earnings and may need to record a deferred tax liability for any 
outside basis difference in its investments in its foreign subsidiaries.

64

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Tax Uncertainties
The Company recognizes in the financial statements a provision for tax uncertainties, resulting from application of 
complex tax regulations in multiple tax jurisdictions. 

The changes in the liability for tax uncertainties, excluding interest, are as follows (in millions of dollars):

Balance at beginning of year

Additions for tax positions related to the current year
Additions for tax positions of prior years
Reductions for tax positions of prior years
Reductions due to statute lapse
Settlements, audit payments, refunds – net

Balance at end of year

For the Years Ended December 31,

2021

2020

2019

$ 

$ 

39  $ 

3 
— 
(1) 
(3) 
— 
38  $ 

28  $ 
23 
— 
(2) 
(10) 
— 
39  $ 

37 
3 
1 
(1) 
(10) 
(2) 
28 

The Company classifies the liability for tax uncertainties in deferred income taxes and tax uncertainties. Included in
this  amount  is  $4  million  at  December  31,  2021  and  2020,  of  tax  positions  for  which  the  ultimate  deductibility  is 
highly certain but for which there is uncertainty about the timing of such deductibility. Any changes in the timing of 
deductibility of these items would not affect the annual effective tax rate but would accelerate the payment of cash 
to  the  taxing  authorities  to  an  earlier  period.  Excluding  the  timing  items,  the  remaining  amounts  would  affect  the 
annual tax rate. In 2021, the changes to tax positions were primarily related to the impact of expiring statutes and 
current year state and local reserves. In 2020, the changes to tax positions were related generally to the tax losses 
on  the  Company’s  investment  in  Fabory  along  with  the  impact  of  expiring  statutes,  the  conclusion  of  audits  and 
audit settlements. Estimated interest and penalties were not material. 

The  Company  regularly  undergoes  an  examination  of  its  federal  income  tax  returns  by  the  Internal  Revenue 
Service. The statute of limitations expired for the Company's 2017 federal tax return while tax years 2018 through 
2020  are  open.  The  Company  is  also  subject  to  audit  by  state,  local  and  foreign  taxing  authorities.  Tax  years 
2012-2020 remain subject to state and local audits and 2016-2020 remain subject to foreign audits. The amount of 
liability associated with the Company's tax uncertainties may change within the next 12 months due to the pending 
audit activity, expiring statutes or tax payments. A reasonable estimate of such change cannot be made. 

65

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTE 14 - SEGMENT INFORMATION

Effective  January  1,  2021,  Grainger's  two  reportable  segments  are  High-Touch  Solutions  N.A.  and  Endless 
Assortment. The remaining international high-touch solutions businesses, which includes the Cromwell business, as 
well as the Fabory and China businesses in the periods prior to their divestitures in the second and third quarter of 
2020, respectively, are classified as Other to reconcile to consolidated results. These businesses individually and in 
the aggregate do not meet the criteria of a reportable segment. 

Also, effective January 1, 2021, the Company updated its reporting and accounting policies for corporate cost and 
intersegment  sales  transactions.  Corporate  costs  are  allocated  to  each  reportable  segment  based  on  benefits 
received. Additionally, intersegment sales transactions, which are sales between Grainger businesses in separate 
reportable segments, are eliminated within the segment to present only the impact of sales to external customers. 
Service  fees  for  intersegment  sales  from  the  High-Touch  Solutions  N.A.  segment  to  the  Endless  Assortment 
segment are included in SG&A.

Following is a summary of segment results (in millions of dollars):

2021

2020 (1)

2019 (1)

Net sales

Operating 
earnings 
(losses)

Net sales

Operating 
earnings 
(losses)

Net sales

Operating 
earnings 
(losses)

High-Touch Solutions N.A.
Endless Assortment
Other
Total Company

$ 

$ 

10,186 
2,576 
260 
13,022  $ 

1,334 
232 
(19)   
1,547  $ 

9,221 
2,178 
398 
11,797  $ 

1,182 
166 
(329)   
1,019  $ 

9,036 
1,836 
614 
11,486  $ 

1,278 
122 
(138) 
1,262 

(1)  Effective  January  1,  2021,  segment  results  for  the  years  ended  December  31,  2020  and  2019  were  recast  to  reflect  the 
Company's re-segmentation.

Depreciation and amortization:
High-Touch Solutions N.A.
Endless Assortment
Other

Total consolidated depreciation and amortization

$ 

2021

2020 (1)

2019 (1)

148 
22 
3 
173 

$ 

$ 

143 
17 
9 
169 

$ 

$ 

186 
14 
10 
210 

(1)  Effective  January  1,  2021,  segment  results  for  the  years  ended  December  31,  2020  and  2019  were  recast  to  reflect  the 
Company's re-segmentation.

Depreciation  and  amortization  presented  above  includes  depreciation  of  long-lived  assets  and  amortization  of 
capitalized software and ROU assets. Long-lived assets consist of property, buildings and equipment.

Following is revenue by geographic location (in millions of dollars):

Revenue by geographic location:
United States
Japan
Canada
Other foreign countries

2021

2020

2019

10,236 
1,705 
560 
521 
13,022 

$ 

9,200 
1,436 
494 
667 
11,797 

$ 

8,865 
1,188 
539 
894 
11,486 

$ 

The Company is a broad line distributor of MRO products and services. Products are regularly added and removed 
from the Company's inventory. Accordingly, it would be impractical to provide sales information by product category 
due to the way the business is managed, and the dynamic nature of the inventory offered, including the evolving list 
of products stocked and additional products available online but not stocked. Assets for reportable segments are not 
disclosed as such information is not regularly reviewed by the Company's Chief Operating Decision Maker. 

66

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTE 15 - CONTINGENCIES AND LEGAL MATTERS

From time to time the Company is involved in various legal and administrative proceedings, including claims related 
to  product  liability,  safety  or  compliance;  privacy  and  cybersecurity  matters;  negligence;  contract  disputes; 
environmental  issues;  unclaimed  property;  wage  and  hour  laws;  intellectual  property;  advertising  and  marketing; 
consumer protection; pricing (including disaster or emergency declaration pricing statutes); employment practices; 
regulatory compliance, including as to trade and export matters; anti-bribery and corruption; and other matters and 
actions brought by employees, consumers, competitors, suppliers, customers, governmental entities and other third 
parties.

As  previously  disclosed,  beginning  in  the  fourth  quarter  of  2019,  Grainger,  KMCO,  LLC  (KMCO)  and  other 
defendants have been named in several product liability-related lawsuits in the Harris County, Texas District Court 
relating to an explosion at a KMCO chemical refinery located in Crosby, Harris County, Texas on April 2, 2019. The 
complaints  in  which  Grainger  has  been  named,  which  to  date  encompass  16  lawsuits  and  approximately  186 
plaintiffs, seek recovery of compensatory and other damages and relief in relation to personal injury, including one 
death  and  various  other  alleged  injuries.  On  May  8,  2020,  KMCO  filed  a  voluntary  petition  in  the  United  States 
Bankruptcy  Court  for  the  Southern  District  of  Texas  for  relief  under  Chapter  7  of  Title  11  of  the  United  States 
Bankruptcy  Court  in  the  case  KMCO,  LLC,  No.  20-60028. As  a  result  of  the  Chapter  7  proceedings,  the  claims 
against KMCO in the Harris County lawsuits were stayed. Effective January 1, 2021, the Bankruptcy Court lifted the 
stay with respect to KMCO.

On  December  16,  2020,  KMCO,  the  trustee  of  its  estate  and  ORG  Chemical  Holdings,  LLC,  KMCO’s  parent 
company (ORG), filed a property damage lawsuit relating to the KMCO chemical refinery incident against Grainger 
and  another  defendant  in  the  Harris  County,  Texas  District  Court,  which  seeks  unspecified  damages  (the  KMCO 
Case). On April 1, 2021, 24 individual plaintiffs filed a petition in intervention seeking to be added as plaintiffs in the 
KMCO Case and seeking unspecified damages. On March 24, 2021, Indian Harbor Insurance Company, together 
with other insurance companies and underwriters, filed a property damage lawsuit relating to the KMCO chemical 
refinery  incident  against  Grainger  and  another  defendant  in  the  Harris  County,  Texas  District  Court,  seeking 
reimbursement  of  insurance  payments  made  to  or  on  behalf  of  KMCO  and  ORG,  the  insured  parties  under  their 
respective policies, and other damages. 

Grainger is investigating each of the various claims against the Company relating to the KMCO chemical refinery 
incident and intends to contest these matters vigorously.

Also,  as  a  government  contractor  selling  to  federal,  state  and  local  governmental  entities,  the  Company  may  be 
subject  to  governmental  or  regulatory  inquiries  or  audits  or  other  proceedings,  including  those  related  to  contract 
administration, pricing and product compliance.

From  time  to  time,  the  Company  has  also  been  named,  along  with  numerous  other  nonaffiliated  companies,  as 
defendant  in  litigation  in  various  states  involving  asbestos  and/or  silica.  These  lawsuits  typically  assert  claims  of 
personal injury arising from alleged exposure to asbestos and/or silica as a consequence of products manufactured 
by  third  parties  purportedly  distributed  by  the  Company.  While  several  lawsuits  have  been  dismissed  in  the  past 
based  on  the  lack  of  product  identification,  if  a  specific  product  distributed  by  the  Company  is  identified  in  any 
pending  or  future  lawsuits,  the  Company  will  seek  to  exercise  indemnification  remedies  against  the  product 
manufacturer to the extent available. In addition, the Company believes that a substantial number of these claims 
are covered by insurance. The Company has entered into agreements with its major insurance carriers relating to 
the scope, coverage and the costs of defense, of lawsuits involving claims of exposure to asbestos. The Company 
believes  it  has  strong  legal  and  factual  defenses  and  intends  to  continue  defending  itself  vigorously  in  these 
lawsuits.

While the Company is unable to predict the outcome of any of these proceedings and other matters, it believes that 
their  ultimate  resolution  will  not  have,  either  individually  or  in  the  aggregate,  a  material  adverse  effect  on  the 
Company’s consolidated financial condition or results of operations.

67

Item 9: Changes in and Disagreements with Accountants on Accounting and Financial Disclosure
None.

Item 9A: Controls and Procedures

Evaluation of Disclosures and Controls

The  Company,  under  the  supervision  and  with  the  participation  of  its  management,  including  the  Chief  Executive 
Officer  and  the  Chief  Financial  Officer,  evaluated  the  effectiveness  of  the  design  and  operation  of  Grainger's 
disclosure controls and procedures pursuant to Rule 13a-15 of the Securities Exchange Act of 1934, as amended 
(Exchange Act). Based upon that evaluation, the Chief Executive Officer and the Chief Financial Officer concluded 
that Grainger's disclosure controls and procedures were effective as of the end of the period covered by this report.

Management's Annual Report on Internal Control Over Financial Reporting

The  management  of  W.W.  Grainger,  Inc.  (Grainger)  is  responsible  for  establishing  and  maintaining  adequate 
internal  control  over  financial  reporting.  Grainger's  internal  control  system  was  designed  to  provide  reasonable 
assurance to Grainger's management and Board of Directors regarding the reliability of financial reporting and the 
preparation  of  financial  statements  for  external  purposes  in  accordance  with  accounting  principles  generally 
accepted in the United States of America.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements 
under all potential conditions. Therefore, effective internal control over financial reporting provides only reasonable, 
and not absolute, assurance with respect to the preparation and presentation of financial statements.

Grainger's  management  assessed  the  effectiveness  of  Grainger's  internal  control  over  financial  reporting  as  of 
December  31,  2021,  based  on  criteria  established  in  Internal  Control  -  Integrated  Framework  issued  by  the 
Committee of Sponsoring Organizations of the Treadway Commission (2013 framework) (the COSO criteria). Based 
on its assessment under that framework and the criteria established therein, Grainger's management concluded that 
Grainger's internal control over financial reporting was effective as of December 31, 2021. 

Ernst & Young LLP, an independent registered public accounting firm, has audited Grainger's internal control over 
financial reporting as of December 31, 2021, as stated in their report, which is included herein.

Changes in Internal Control Over Financial Reporting

There were no changes to Grainger's internal control over financial reporting for the quarter ending December 31, 
2021  that  have  materially  affected,  or  are  reasonably  likely  to  materially  affect,  Grainger's  internal  control  over 
financial reporting.

68

Report of Independent Registered Public Accounting Firm

To the Shareholders and the Board of Directors of 
W.W. Grainger, Inc. and Subsidiaries

Opinion on Internal Control over Financial Reporting

We have audited W.W. Grainger, Inc. and Subsidiaries’ internal control over financial reporting as of December 31, 
2021,  based  on  criteria  established  in  Internal  Control—Integrated  Framework  issued  by  the  Committee  of 
Sponsoring Organizations of the Treadway Commission (2013 framework) (the COSO criteria). In our opinion, W.W 
Grainger,  Inc.  and  Subsidiaries  (the  Company)  maintained,  in  all  material  respects,  effective  internal  control  over 
financial reporting as of December 31, 2021, based on the COSO criteria. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United 
States) (PCAOB), the consolidated balance sheets of the Company as of December 31, 2021 and 2020, the related 
consolidated statements of earnings, comprehensive earnings, shareholders’ equity and cash flows for each of the 
three years in the period ended December 31, 2021, and the related notes and our report dated February 23, 2022 
expressed an unqualified opinion thereon. 

Basis for Opinion 

The Company’s management is responsible for maintaining effective internal control over financial reporting and for 
its  assessment  of  the  effectiveness  of  internal  control  over  financial  reporting  included  in  the  accompanying 
Management’s  Annual  Report  on  Internal  Controls  over  Financial  Reporting.  Our  responsibility  is  to  express  an 
opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting 
firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with 
the  U.S.  federal  securities  laws  and  the  applicable  rules  and  regulations  of  the  Securities  and  Exchange 
Commission and the PCAOB. 

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and 
perform  the  audit  to  obtain  reasonable  assurance  about  whether  effective  internal  control  over  financial  reporting 
was maintained in all material respects. 

Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a 
material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on 
the  assessed  risk,  and  performing  such  other  procedures  as  we  considered  necessary  in  the  circumstances.  We 
believe that our audit provides a reasonable basis for our opinion. 

Definition and Limitations of Internal Control Over Financial Reporting

A  company’s  internal  control  over  financial  reporting  is  a  process  designed  to  provide  reasonable  assurance 
regarding  the  reliability  of  financial  reporting  and  the  preparation  of  financial  statements  for  external  purposes  in 
accordance  with  generally  accepted  accounting  principles.  A  company’s  internal  control  over  financial  reporting 
includes  those  policies  and  procedures  that  (1)  pertain  to  the  maintenance  of  records  that,  in  reasonable  detail, 
accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable 
assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance 
with generally accepted accounting principles, and that receipts and expenditures of the company are being made 
only in accordance with  authorizations of management and directors of the company; and (3) provide reasonable 
assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s 
assets that could have a material effect on the financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. 
Also,  projections  of  any  evaluation  of  effectiveness  to  future  periods  are  subject  to  the  risk  that  controls  may 
become  inadequate  because  of  changes  in  conditions,  or  that  the  degree  of  compliance  with  the  policies  or 
procedures may deteriorate. 

/s/ Ernst & Young LLP

Chicago, Illinois
February 23, 2022

69

Item 9B: Other Information

None.

Item 9C: Disclosure Regarding Foreign Jurisdictions that Prevent Inspections

None.

70

PART III

Item 10: Directors, Executive Officers and Corporate Governance

The  information  required  by  this  item  is  incorporated  by  reference  to  Grainger's  proxy  statement  relating  to  the 
annual meeting of shareholders to be held April 27, 2022, under the captions “Board Qualifications, Attributes, Skills 
and  Background,”  “Annual  Election  of  Directors,”  “Candidates  for  Board  Membership,”  “Director  Nominees’ 
Experience  and  Qualifications,”  “Audit  Committee,”  and  “Board  Affairs  and  Nominating  Committee.”    Information 
required  by  this  item  regarding  executive  officers  of  Grainger  is  set  forth  in  Part  I,  Item  1,  under  the  caption 
“Information about our Executive Officers.”

Grainger  has  adopted  a  code  of  ethics  that  applies  to  its  principal  executive  officer,  principal  financial  officer  and 
principal accounting officer and controller. This code of ethics is part of Grainger’s Business Conduct Guidelines for 
through  Grainger’s  website  at 
directors,  officers  and  employees,  which 
invest.grainger.com.  A  copy  of  the  Business  Conduct  Guidelines  is  also  available  in  print  without  charge  to  any 
person upon request to Grainger's Corporate Secretary. Grainger intends to disclose on its website any amendment 
to any provision of the Business Conduct Guidelines that relates to any element of the definition of “code of ethics” 
enumerated  in  Item  406(b)  of  Regulation  S-K  under  the  Exchange  Act  and  any  waiver  from  any  such  provision 
granted to Grainger’s principal executive officer, principal financial officer, principal accounting officer and controller 
or persons performing similar functions. Grainger has also adopted Operating Principles for the Board of Directors, 
which are available on its website and are available in print to any person who requests them.

free  of  charge 

is  available 

Item 11: Executive Compensation

The  information  required  by  this  item  is  incorporated  by  reference  to  Grainger's  proxy  statement  relating  to  the 
annual  meeting  of  shareholders  to  be  held  April  27,  2022,  under  the  captions  “Director  Compensation,” 
“Compensation Discussion and Analysis,” “Compensation Committee,” “Report of the Compensation Committee of 
the Board” and "Independent Compensation Consultant."

Item  12:  Security  Ownership  of  Certain  Beneficial  Owners  and  Management  and  Related  Stockholder 
Matters

The  information  required  by  this  item  is  incorporated  by  reference  to  Grainger's  proxy  statement  relating  to  the 
annual  meeting  of  shareholders  to  be  held April  27,  2022,  under  the  captions  “Ownership  of  Grainger  Stock”  and 
“Equity Compensation Plans.”

Item 13: Certain Relationships and Related Transactions and Director Independence

The  information  required  by  this  item  is  incorporated  by  reference  to  Grainger's  proxy  statement  relating  to  the 
annual  meeting  of  shareholders  to  be  held  April  27,  2022,  under  the  captions  “Director  Independence,”  "Annual 
Election of Directors" and “Transactions with Related Persons.”

Item 14: Principal Accountant Fees and Services

The  information  required  by  this  item  is  incorporated  by  reference  to  Grainger's  proxy  statement  relating  to  the 
annual meeting of shareholders to be held April 27, 2022, under the caption “Audit Fees and Audit Committee Pre-
Approval Policies and Procedures.”

71

PART IV

Item 15: Exhibits and Financial Statements Schedules

(a)    Documents filed as part of this Form 10-K

(1)     All Financial Statements

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2021, 2020 and 2019

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM PCAOB ID:  42
CONSOLIDATED STATEMENTS OF EARNINGS
CONSOLIDATED STATEMENTS OF COMPREHENSIVE EARNINGS
CONSOLIDATED BALANCE SHEETS
CONSOLIDATED STATEMENTS OF CASH FLOWS
CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Page

38
40
41
42
43
44
45

(2)    Financial Statement Schedules: the schedules listed in Rule 5-04 of Regulation S-X have been omitted 
because they are either not applicable or the required information is shown in the Consolidated Financial 
Statements or notes thereto.

(3)     Exhibits Required by Item 601 of Regulation S-K

EXHIBIT INDEX (1)

EXHIBIT NO.
2.1

3.1

3.2

4.1

4.2

4.3

4.4

4.5

4.6

4.7

4.8

DESCRIPTION
Share  Purchase  Agreement,  dated  as  of  July  30,  2015,  by  and  among  Grainger,  GWW  UK 
Holdings  Limited,  Gregory  Family  Office  Limited  and  Michael  Gregory,  incorporated  by 
reference  to  Exhibit  2.1  to  W.W.  Grainger,  Inc.’s  Current  Report  on  Form  8-K  dated  July  31, 
2015.
Restated  Articles  of 
W.W. Grainger, Inc.’s Quarterly Report on Form 10-Q for the quarter ended June 30, 1998.
By-laws,  as  amended  on  March  9,  2017,  incorporated  by  reference  to  Exhibit  3.1.1  to 
W.W. Grainger, Inc.’s Current Report on Form 8-K dated March 9, 2017.

incorporated  by 

to  Exhibit  3(i) 

Incorporation, 

reference 

to 

No  instruments  which  define  the  rights  of  holders  of  W.W.  Grainger,  Inc.’s  Industrial 
Development  Revenue  Bonds  are  filed  herewith,  pursuant  to  the  exemption  contained  in 
Regulation  S-K,  Item  601(b)(4)(iii).  W.W.  Grainger,  Inc.  hereby  agrees  to  furnish  to  the  SEC, 
upon request, a copy of any such instrument.
Indenture,  dated  as  of  June  11,  2015,  between  W.W.  Grainger,  Inc.  and  U.S.  Bank  National 
Association, as trustee, incorporated by reference to Exhibit 4.1 to W.W. Grainger, Inc.’s Current 
Report on Form 8-K dated June 11, 2015.
First Supplemental Indenture, dated as of June 11, 2015, between W.W. Grainger, Inc. and U.S. 
Bank National Association, as trustee, and Form of 4.60% Senior Notes due 2045, incorporated 
by reference to Exhibit 4.2 to W.W. Grainger, Inc.’s Current Report on Form 8-K dated June 11, 
2015.
Second Supplemental Indenture, dated as of May 16, 2016, between W.W. Grainger, Inc., and 
U.S.  Bank  National  Association,  as  trustee,  incorporated  by  reference  to  Exhibit  4.1  to 
W.W. Grainger, Inc.’s Current Report on Form 8-K dated May 16, 2016.

Third  Supplemental  Indenture,  dated  as  of  May  22,  2017,  between  W.W.  Grainger,  Inc.,  and 
U.S.  Bank  National  Association,  as  trustee,  incorporated  by  reference  to  Exhibit  4.1  to 
W.W. Grainger, Inc.’s Current Report on Form 8-K dated May 22, 2017.
Form  of  3.75%  Senior  Notes  due  2046  (included  in  Exhibit  4.4),  incorporated  by  reference  to 
Exhibit 4.2 to W.W. Grainger, Inc.’s Current Report on Form 8-K dated May 16, 2016.
Form  of  4.20%  Senior  Notes  due  2047  (included  in  Exhibit  4.5),  incorporated  by  reference  to 
Exhibit 4.2 to W.W. Grainger, Inc.’s Current Report on Form 8-K dated May 22, 2017.

Description of Registrant's Securities Pursuant to Section 12 of the Securities Exchange Act of 
1934.

72

4.9

4.10

10.1

10.2

10.3

10.4

10.5

10.6

10.7

10.8

10.9

10.10

10.11

10.12

10.13

10.14

10.15

10.16

10.17

10.18

10.19

10.20

10.21

Fourth Supplemental Indenture, dated as of February 26, 2020, between W.W. Grainger, Inc., 
and U.S. Bank National Association, as trustee incorporated by reference to Exhibit 4.1 to W.W. 
Grainger, Inc.'s Current Report on Form 8-K dated February 21, 2020.

Form  of  1.85%  Senior  Notes  due  2025  (included  in  Exhibit  4.1),  incorporated  by  reference  to 
Exhibit 4.2 to W.W. Grainger, Inc.'s Current Report on Form 8-K dated February 21, 2020.
1990 Long-Term Stock Incentive Plan, as amended, incorporated by reference to Exhibit 10(a) 
to W.W. Grainger, Inc.’s Quarterly Report on Form 10-Q for the quarter ended June 30, 2006.*

reference 

its  executive  officers, 

Form of Indemnification Agreement between W.W. Grainger, Inc. and each of its directors and 
certain  of 
to 
to  Exhibit  10(b)(i) 
incorporated  by 
W.W. Grainger, Inc.’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2009.*
Frozen  Executive  Death  Benefit  Plan,  as  amended,  incorporated  by  reference  to  Exhibit 
10(b)(v) to W.W. Grainger, Inc.’s Annual Report on Form 10-K for the year ended December 31, 
2007.*
First  amendment  to  the  Frozen  Executive  Death  Benefit  Plan,  incorporated  by  reference  to 
Exhibit  10(b)(v)(1)  to  W.W.  Grainger,  Inc.’s  Annual  Report  on  Form  10-K  for  the  year  ended 
December 31, 2008.*
Second amendment to the Frozen Executive Death Benefit Plan, incorporated by reference to 
Exhibit  10(b)(iv)(2)  to  W.W.  Grainger,  Inc.’s Annual  Report  on  Form  10-K  for  the  year  ended 
December 31, 2009.*
Supplemental Profit Sharing Plan, as amended, incorporated by reference to Exhibit 10(viii) to 
W.W. Grainger, Inc.’s Annual Report on Form 10-K for the year ended December 31, 2003.*
Supplemental Profit Sharing Plan II, as amended, incorporated by reference to Exhibit 10(b)(ix) 
to W.W. Grainger, Inc.’s Annual Report on Form 10-K for the year ended December 31, 2007.*
Voluntary Salary and Incentive Deferral Plan, as amended, incorporated by reference to Exhibit 
10(b)(xi) to W.W. Grainger, Inc.’s Annual Report on Form 10-K for the year ended December 31, 
2007.*
Summary  Description  of  the  Directors  Compensation  Program  incorporated  by  reference  to 
Exhibit 10.9 to W.W. Grainger, inc.'s Annual Report on Form 10-K for the year ended December 
31, 2019.*
2010  Incentive  Plan,  incorporated  by  reference  to  Exhibit  B  of  W.W.  Grainger,  Inc.’s  Proxy 
Statement dated March 12, 2010.*
Form  of  Stock  Option  Award  Agreement  between  W.W.  Grainger,  Inc.  and  certain  of  its 
executive  officers,  incorporated  by  reference  to  Exhibit  10(b)(xvi)  to  W.W.  Grainger,  Inc.’s 
Annual Report on Form 10-K for the year ended December 31, 2009.*

Form of Stock Option Award and Restricted Stock Unit Agreement between W.W. Grainger, Inc. 
and  certain  of  its  executive  officers,  incorporated  by  reference  to  Exhibit  10(b)(xvii)  to 
W.W. Grainger, Inc.’s Annual Report on Form 10-K for the year ended December 31, 2009.*

Summary Description of the Company Management Incentive Program.*
Incentive Program Recoupment Agreement, incorporated by reference to Exhibit 10(b)(xxv) to 
W.W. Grainger, Inc.’s Annual Report on Form 10-K for the year ended December 31, 2009.*
Form of Change in Control Employment Agreement between W.W. Grainger, Inc. and certain of 
its executive officers, incorporated by reference to Exhibit 10(b)(xxvii) to W.W. Grainger, Inc.’s 
Annual Report on Form 10-K for the year ended December 31, 2010.*
Form of 2015 Performance Share Award Agreement between W.W. Grainger, Inc. and certain of 
its executive officers, incorporated by reference to Exhibit 10.28 to W.W. Grainger, Inc.'s Annual 
Report on Form 10-K for the year ended December 31, 2015.*
W.W.  Grainger,  Inc.  2015  Incentive  Plan,  incorporated  by  reference  to  Exhibit  B  of 
W.W. Grainger, Inc.’s Proxy Statement dated March 13, 2015.*
First Amendment to the W.W. Grainger, Inc. 2015 Incentive Plan, incorporated by reference to 
10.1 of W.W. Grainger, Inc.’s Quarterly Report on Form 10-Q for the quarter ended March 31, 
2017.*

W.W. Grainger, Inc. 2015 Incentive Plan as Amended and Restated Effective October 31, 2018, 
incorporated by reference to Exhibit 10.1 to W.W. Grainger, Inc.'s Quarterly Report on Form 10-
Q for the quarter ended September 30, 2018.*
Form  of  Stock  Option  Award  Agreement  between  W.W.  Grainger,  Inc.  and  certain  of  its 
executive officers, incorporated by reference to Exhibit 10.1 to W.W. Grainger, Inc.’s Quarterly 
Report on Form 10-Q for the quarter ended June 30, 2016.*
Form of Restricted Stock Unit Award Agreement between W.W. Grainger, Inc. and certain of its 
executive officers, incorporated by reference to Exhibit 10.2 to W.W. Grainger, Inc.’s Quarterly 
Report on Form 10-Q for the quarter ended June 30, 2016.*

73

10.22

10.23

10.24

10.25

10.26

10.27

10.28

10.29

10.30

10.31

10.32

10.33

10.34

10.35

10.36

21

23
31.1

31.2

32

Form of 2016 Performance Share Award Agreement between W.W. Grainger, Inc. and certain of 
its  executive  officers,  incorporated  by  reference  to  Exhibit  10.3  to  W.W.  Grainger,  Inc.’s 
Quarterly Report on Form 10-Q for the quarter ended June 30, 2016.*
Form  of  Stock  Option  Award  Agreement  between  W.W.  Grainger,  Inc.  and  certain  of  its 
executive officers, incorporated by reference to Exhibit 10.2 to W.W. Grainger, Inc.’s Quarterly 
Report on Form 10-Q for the quarter ended March 31, 2017.*
Form of Restricted Stock Unit Award Agreement between W.W. Grainger, Inc. and certain of its 
executive officers, incorporated by reference to Exhibit 10.3 to W.W. Grainger, Inc.’s Quarterly 
Report on Form 10-Q for the quarter ended March 31, 2017.*
Form of 2017 Performance Share Award Agreement between W.W. Grainger, Inc. and certain of 
its  executive  officers,  incorporated  by  reference  to  Exhibit  10.4  to  W.W.  Grainger,  Inc.’s 
Quarterly Report on Form 10-Q for the quarter ended March 31, 2017.*

Form of 2018 W.W. Grainger, Inc. 2015 Incentive Plan Stock Option Agreement between W.W. 
Grainger, Inc. and certain of its executive officers, incorporated by reference to Exhibit 10.3 to 
W.W. Grainger, Inc.'s Quarterly Report on Form 10-Q for the quarter ended March 31, 2018.*

Form  of  2018  W.W.  Grainger,  Inc.  2015  Incentive  Plan  Restricted  Stock  Unit  Agreement 
between W.W. Grainger, Inc. and certain of its executive officers, incorporated by reference to 
Exhibit  10.4  to  W.W.  Grainger,  Inc.'s  Quarterly  Report  on  Form  10-Q  for  the  quarter  ended 
March 31, 2018.*

Form  of  2018  W.W.  Grainger,  Inc.  2015  Incentive  Plan  Performance  Restricted  Stock  Unit 
Agreement  between  W.W.  Grainger,  Inc.  and  certain  of  its  executive  officers,  incorporated  by 
reference to Exhibit 10.5 to W.W. Grainger, Inc.'s Quarterly Report on Form 10-Q for the quarter 
ended March 31, 2018.*
Form of 2019 W.W. Grainger, Inc. 2015 Stock Incentive Plan Stock Option Agreement between 
W.W.  Grainger,  Inc.  and  certain  of  its  executive  officers,  incorporated  by  reference  to  Exhibit 
10.1 to W.W. Grainger, Inc.’s Quarterly Report on Form 10-Q for the quarter ended March 31, 
2019.*
Form of 2019 W.W. Grainger, Inc. 2015 Stock Incentive Plan Restricted Stock Unit Agreement 
between W.W. Grainger, Inc. and certain of its executive officers, incorporated by reference to 
Exhibit  10.2  to  W.W.  Grainger,  Inc.’s  Quarterly  Report  on  Form  10-Q  for  the  quarter  ended 
March 31, 2019.*

Form of 2019 W.W. Grainger, Inc. 2015 Stock Incentive Plan Performance Restricted Stock Unit 
Agreement  between  W.W.  Grainger,  Inc.  and  certain  of  its  executive  officers,  incorporated  by 
reference to Exhibit 10.3 to W.W. Grainger, Inc.’s Quarterly Report on Form 10-Q for the quarter 
ended March 31, 2019.*

Credit  Agreement  dated  as  of  February  14,  2020,  by  and  among  W.W.  Grainger,  Inc.,  the 
lenders party thereto, and JPMorgan Chase Bank, N.A., as Administrative Agent, incorporated 
by  reference  to  Exhibit  10.1  to  W.W.  Grainger,  Inc.'s  Current  Report  on  Form  8-K  dated 
February 14, 2020. 
Form  of  2020  W.W.  Grainger,  Inc.  2015  Incentive  Plan  Restricted  Stock  Unit  Agreement 
between W.W. Grainger, Inc. and certain of its executive officers, incorporated by reference to 
Exhibit  10.1  to  W.W.  Grainger,  Inc.’s  Quarterly  Report  on  Form  10-Q  for  the  quarter  ended 
March 31, 2020.*
Form  of  2020  W.W.  Grainger,  Inc.  2015  Incentive  Plan  Performance  Stock  Unit  Agreement 
between W.W. Grainger, Inc. and certain of its executive officers, incorporated by reference to 
Exhibit  10.2  to  W.W.  Grainger,  Inc.’s  Quarterly  Report  on  Form  10-Q  for  the  quarter  ended 
March 31, 2020.*
2022  Form  of  W.W.  Grainger,  Inc.  2015  Incentive  Plan  Performance  Stock  Unit  Agreement 
between W.W. Grainger, Inc. and certain of its executive officers.*
W.W.  Grainger,  Inc.  –  2015  Incentive  Plan  CFO  Transition  –Restricted  Stock  Unit Agreement 
between W.W. Grainger, Inc. and Robert F. O’Keef, Jr. dated January 4, 2021, incorporated by 
reference  to  Exhibit  10.39  to  W.W.  Grainger,  Inc.’s Annual  Report  on  Form  10-K  for  the  year 
ended December 31, 2020.*

Subsidiaries of Grainger.
Consent of Independent Registered Public Accounting Firm.

Certification of Principal Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 
2002.
Certification of Principal Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 
2002.
Certification of Principal Executive Officer and Principal Financial Officer pursuant to 18 U.S.C. 
Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

74

101.INS

101.SCH

101.CAL

101.DEF

101.LAB

101.PRE

104

XBRL Instance Document - the instance document does not appear in the interactive data file 
because its XBRL tags are embedded within the inline XBRL document. 

XBRL Taxonomy Extension Schema Document.

XBRL Taxonomy Extension Calculation Linkbase Document.

XBRL Taxonomy Extension Definition Linkbase Document.

XBRL Taxonomy Extension Label Linkbase Document.

XBRL Taxonomy Extension Presentation Linkbase Document.
Cover Page Interactive Data File (formatted as inline XBRL and contained in Exhibit 101).

(*)  Management contract or compensatory plan or arrangement.
(1)  Certain instruments defining the rights of holders of long-term debt securities of the Registrant are omitted pursuant to 
Item 601(b)(4)(iii) of Regulation S-K. The Registrant hereby undertakes to furnish to the SEC, upon request, copies of 
any such instruments.

Item 16: Form 10-K Summary

None.

75

SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly 
caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

DATE:  February 23, 2022

W.W. GRAINGER, INC.

By:

/s/ D.G. Macpherson

D.G. Macpherson
Chairman of the Board 
and Chief Executive Officer

Pursuant  to  the  requirements  of  the  Securities  Exchange Act  of  1934,  this  report  has  been  signed  below  by  the 
following persons on behalf of the registrant on February 23, 2022, in the capacities indicated.

/s/ D.G. Macpherson

D.G. Macpherson
Chairman of the Board

and Chief Executive Officer, Director

(Principal Executive Officer)

/s/ Deidra C. Merriwether

Deidra C. Merriwether

Senior Vice President

and Chief Financial Officer

(Principal Financial Officer)

/s/ Laurie R. Thomson

Laurie R. Thomson

Vice President and Controller
(Principal Accounting Officer)

/s/ Brian P. Anderson

Brian P. Anderson
Director

/s/ V. Ann Hailey

V. Ann Hailey
Director

/s/ Katherine D. Jaspon

Katherine D. Jaspon

Director

/s/ Stuart L. Levenick

Stuart L. Levenick

Director

/s/ Neil S. Novich

Neil S. Novich
Director

/s/ E. Scott Santi

E. Scott Santi

Director

76

 
 
 
 
 
 
 
 
 Exhibit 21

W.W. GRAINGER, INC.
Subsidiaries and Affiliated Companies
(as of February 11, 2022)

Subsidiaries  (over 50% ownership)

Subsidiary
Acklands - Grainger Inc.
Apex Industrial Limited
Bogle and Timms Limited
C.J. Bent & Son Limited
Cromwell Czech Republic s.r.o.
Cromwell Group (Holdings) Limited
Cromwell Group (International) Limited
Cromwell Industrial Supplies Private Limited
Cromwell Logistics Limited
Cromwell SAS
Cromwell sp. z.o.o.
Cromwell Tools (Thailand) Co. Ltd.
Cromwell Tools Limited
Cromwell Tools Sdn. Bhd.
Dayton Electric Manufacturing Co.
E & R Industrial Sales, Inc.
E&R Tooling and Solutions de Mexico, S. de R.L. de C.V.
East Midlands Property Developments Limited
Gamut Supply LLC
GHC Specialty Brands, LLC
GMMI LLC
Grainger Brasil Comércio e Distribuição Ltda.
Grainger Brasil Participações Ltda.
Grainger Canada Holdings ULC
Grainger Caribe, Inc.
Grainger Colombia Holding Company, LLC
Grainger Dominicana SRL
Grainger Global Holdings, Inc.
Grainger Global Online Business Ltd
Grainger Global Trading (Shanghai) Company Limited
Grainger Guam L.L.C.
Grainger Industrial Supply India Private Limited
Grainger International Holdings B.V.
Grainger International, Inc.
Grainger Management LLC
Grainger Mexico LLC
Grainger Panama Services S. de R.L.
Grainger Procurement Company LLC
Grainger Registry Services, LLC
Grainger Service Holding Company, Inc.
Grainger Services International Inc.

Jurisdiction
Canada
Scotland
England & Wales
England & Wales
Czech Republic
England & Wales
England & Wales
India
England & Wales
France
Poland
Thailand
England & Wales
Malaysia
Illinois
Michigan
Mexico
England & Wales
Delaware
Wisconsin
Delaware
Brazil
Brazil
Alberta
Illinois
Delaware
Dominican Republic
Delaware
England and Wales
People's Republic of China
Guam
India
Netherlands
Illinois
Illinois
Delaware
Panama
Illinois
Delaware
Delaware
Illinois

77

Grainger Singapore Pte. Ltd.
Grainger, S.A. de C.V.
GWW UK Holdings Ltd.
Imperial Supplies Holdings, Inc.
Imperial Supplies LLC
India Pacific Brands
LN Participações Ltda.
Merlin Business Software Limited
MonotaRO Co., Ltd.
Mountain Ventures WWG IV, LLC
Mountain Ventures WWG V, LLC
Mountain Ventures WWG, LLC
MRO Soluciones, S.A. de C.V.
NAVIMRO Co., Ltd.
Norwell Engineering Limited
PT Cromwell Tools
PT MonotaRO Indonesia
Safety Registry Services, LLC
Safety Solutions, Inc.
Tooling & Engineering Distributors (TED) Limited
Tooling & Engineering Distributors (TED) NI Limited
WFS (USA) Ltd.
WFS Holding Company, Inc.
WFS Ltd.
Windsor Factory Supply Inc.
WWG de Mexico, S.A. de C.V.
WWG Servicios, S.A. de C.V.
WWGH LLC
Zoro IP Holdings, LLC
Zoro Tools Europe GmbH in Liquidation
Zoro Tools, Inc.
Zoro UK Limited

Singapore
Mexico
England and Wales
Delaware
Delaware
Mauritius
Brazil
England & Wales
Japan
Delaware
Delaware
Delaware
Mexico
Republic of Korea (South Korea)
England & Wales
Indonesia
Indonesia
Delaware
Ohio
Ireland
Northern Ireland
South Carolina
Michigan
Ontario
Michigan
Mexico
Mexico
Delaware
Illinois
Germany
Delaware
England & Wales

Subsidiaries  (50% and less ownership)

Subsidiary
IB MonotaRO Private Limited (50%)

Jurisdiction
India

78

 Exhibit 23

CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

We consent to the incorporation by reference in the following Registration Statements:   

(1) Registration Statement (Form S-3 No. 333-236530) of W.W. Grainger, Inc.

(2) Registration Statement (Form S-3 No. 333-203444) of W.W. Grainger, Inc.

(3)  Registration  Statement  (Form  S-3  No.  33-32091  and  Post-Effective  Amendment  No.1)  of  W.W. 
Grainger, Inc.

(4)  Registration  Statement  (Form  S-8  No.  33-43902)  pertaining  to  the  1990  Long  Term  Stock  Incentive 
Plan of W.W. Grainger, Inc.

(5)  Registration  Statement  (Form  S-8  No.  333-166345)  pertaining  to  the  2010  Incentive  Plan  of  W.W. 
Grainger, Inc.

(6)  Registration  Statement  (Form  S-8  No.  333-203715)  pertaining  to  the  2015  Incentive  Plan  of  W.W. 
Grainger, Inc.

of  our  reports  dated  February  23,  2022,  with  respect  to  the  consolidated  financial  statements  of  W.W. 
Grainger, Inc. and Subsidiaries and the effectiveness of internal control over financial reporting of W.W. 
Grainger, Inc. and Subsidiaries included in this Annual Report on Form 10-K of W. W. Grainger, Inc. for 
the year ended December 31, 2021.

/s/ Ernst & Young LLP

Chicago, Illinois
February 23, 2022

79

CERTIFICATION

Exhibit 31.1

I, D.G. Macpherson, certify that:

I have reviewed this Annual Report on Form 10-K of W.W. Grainger, Inc.;

1.
2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a
material  fact  necessary  to  make  the  statements  made,  in  light  of  the  circumstances  under  which  such
statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly
present in all material respects the financial condition, results of operations and cash flows of the registrant as
of, and for, the periods presented in this report;

4. The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls
and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial
reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:
a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to
be designed under our supervision, to ensure that material information relating to the registrant, including its
consolidated subsidiaries, is made known to us by others within those entities, particularly during the period
in which this report is being prepared;

b) Designed  such  internal  control  over  financial  reporting,  or  caused  such  internal  control  over  financial
reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of
financial  reporting  and  the  preparation  of  financial  statements  for  external  purposes  in  accordance  with
generally accepted accounting principles;

c) Evaluated  the  effectiveness  of  the  registrant's  disclosure  controls  and  procedures  and  presented  in  this
report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of
the period covered by this report based on such evaluation; and

d) Disclosed in this report any change in the registrant's internal control over financial reporting that occurred
during  the  registrant's  most  recent  fiscal  quarter  (the  registrant's  fourth  fiscal  quarter  in  the  case  of  an
annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal
control over financial reporting; and

5. The  registrant's  other  certifying  officer  and  I  have  disclosed,  based  on  our  most  recent  evaluation  of  internal
control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of
directors (or persons performing the equivalent functions):
a) All  significant  deficiencies  and  material  weaknesses  in  the  design  or  operation  of  internal  control  over
financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process,
summarize and report financial information; and

b) Any fraud, whether or not material, that involves management or other employees who have a significant

role in the registrant's internal control over financial reporting.

Date: February 23, 2022 

By:
Name:
Title:

/s/ D.G. Macpherson       
D.G. Macpherson
Chairman of the Board and Chief Executive Officer

80

CERTIFICATION

Exhibit 31.2

I, Deidra C. Merriwether certify that:

I have reviewed this Annual Report on Form 10-K of W.W. Grainger, Inc.;

1.
2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a
material  fact  necessary  to  make  the  statements  made,  in  light  of  the  circumstances  under  which  such
statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly
present in all material respects the financial condition, results of operations and cash flows of the registrant as
of, and for, the periods presented in this report;

4. The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls
and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial
reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:
a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to
be designed under our supervision, to ensure that material information relating to the registrant, including its
consolidated subsidiaries, is made known to us by others within those entities, particularly during the period
in which this report is being prepared;

b) Designed  such  internal  control  over  financial  reporting,  or  caused  such  internal  control  over  financial
reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of
financial  reporting  and  the  preparation  of  financial  statements  for  external  purposes  in  accordance  with
generally accepted accounting principles;

c) Evaluated  the  effectiveness  of  the  registrant's  disclosure  controls  and  procedures  and  presented  in  this
report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of
the period covered by this report based on such evaluation; and

d) Disclosed in this report any change in the registrant's internal control over financial reporting that occurred
during  the  registrant's  most  recent  fiscal  quarter  (the  registrant's  fourth  fiscal  quarter  in  the  case  of  an
annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal
control over financial reporting; and

5. The  registrant's  other  certifying  officer  and  I  have  disclosed,  based  on  our  most  recent  evaluation  of  internal
control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of
directors (or persons performing the equivalent functions):
a) All  significant  deficiencies  and  material  weaknesses  in  the  design  or  operation  of  internal  control  over
financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process,
summarize and report financial information; and

b) Any fraud, whether or not material, that involves management or other employees who have a significant

role in the registrant's internal control over financial reporting.

Date: February 23, 2022 

By:
Name:
Title:

/s/ Deidra C. Merriwether       
Deidra C. Merriwether
Senior Vice President and Chief Financial Officer

81

CERTIFICATION PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

Exhibit 32

In connection with the Annual Report on Form 10-K of W.W. Grainger, Inc. (“Grainger”) for the annual period ended 
December  31,  2021,  (the  “Report”),  D.G.  Macpherson,  as  Chairman  of  the  Board  and  Chief  Executive  Officer  of 
Grainger, and Deidra C. Merriwether, as Senior Vice President and Chief Financial Officer of Grainger, each hereby 
certifies,  pursuant  to  18  U.S.C.  Section  1350,  as  adopted  pursuant  to  Section  906  of  the  Sarbanes-Oxley Act  of 
2002, that:

1. The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of

1934; and

2. The information contained in the Report fairly presents, in all material respects, the financial condition and

results of operations of Grainger.

/s/ D.G. Macpherson

D.G. Macpherson
Chairman of the Board and 
Chief Executive Officer

February 23, 2022

/s/ Deidra C. Merriwether

Deidra C. Merriwether
Senior Vice President and 
Chief Financial Officer

February 23, 2022

82

Historical Financial Summary  (As reported)

FINANCIAL SUMMARY ($M)

Net sales 

Earnings before income taxes

Income taxes

Net earnings attributable to W.W. Grainger, Inc.

Working capital

Additions to property, buildings and equipment
  and capitalized software

Depreciation and amortization

Current assets

Total assets

Shareholders’ equity

Cash dividends paid

Long-term debt (less current maturities)

PER SHARE ($)
Earnings – basic

Earnings – diluted

Cash dividends paid

Book value

Year-end stock price

Ratios
Percent of return on average shareholders’ equity

Percent of return on average total capitalization

Earnings before income taxes as a percent of 
  net sales

Earnings as a percent of net sales

Cash dividends paid as a percent of net earnings

Total debt as a percent of total capitalization

Current assets as a percent of total assets

Current assets to current liabilities

Average inventory turnover – FIFO

Average inventory turnover – LIFO

OTHER DATA

2021

2020

2019

2018

2017

$13,022

$11,797

1,485

371

1,043

2,455

255

173

4,011

6,592

2,160

357

2,362

19.94

19.84

6.39

42.17

947

192

695

2,220

197

169

3,919

6,295

2,093

338

2,389

12.88

12.82

5.94

39.85

$11,486

1,209

$11,221

1,081

314

849

2,092

221

210

3,555

6,005

2,060

328

1,914

15.39

15.32

5.68

38.37

258

782

1,898

239

234

3,557

5,873

2,093

316

2,090

13.82

13.73

5.36

37.47

$10,425

936

313

586

1,669

237

241

3,206

5,804

1,828

304

2,248

10.07

10.02

5.06

32.45

518.74

408.34

338.52

282.36

236.25

49.0

5.7

11.4

8.0

126.1

56.2

60.9

2.6

3.4

4.6

33.5

14.7

8.0

5.9

48.6

55.6

62.3

2.7

3.3

4.5

40.9

18.8

10.5

7.4

38.6

54.3

59.2

2.1

3.3

4.4

39.9

18.1

9.6

7.0

40.4

51.5

60.6

2.4

3.3

4.6

31.4

14.0

9.0

5.6

52.0

56.2

55.2

2.1

3.3

4.5

Average number of shares outstanding – basic

Average number of shares outstanding – diluted

51,920,631

52,199,386

53,508,750

54,098,335

54,666,045

54,934,069

56,142,604

57,674,977

56,534,185

57,983,167

Number of team members

Number of sales representatives

Number of branches

Number of products in the Grainger catalog 
  issued February 1

24,200

4,053

391

23,100

4,204

407

25,300

4,549

438

24,600

4,620

457

24,700

4,452

500

338,224

345,912

356,625

367,000

365,000

Note: See the Company’s current and prior years’ Annual Report on Form 10-K for changes in accounting and other adjustments. 

83

Non-GAAP Reconciliations

Total Company

High-Touch Solutions N.A.

Endless Assortment

Other

Twelve Months Ended December 31, 2021

$

Operating 
Margin % 

$

Operating 
Margin % 

Operating earnings reported 

$1,547

11.9%

$1,334

13.1%

Operating earnings adjusted 

$1,547

11.9%

$1,334

13.1%

$

$232

$232

Operating 
Margin % 

9.0%

9.0%

$

$(19)

$(19)

Operating 
Margin % 

(7.3)%

(7.3)%

Twelve Months Ended December 31, 2021

Total Company

High-Touch Solutions N.A.

Endless Assortment

Reported sales

   Day impact

Daily sales

   Business divestitures1

 Organic daily sales 

Foreign Exchange

Organic Daily Constant Currency Sales

2021 Adjusted ROIC Reconciliation2
(in millions of dollars)

Adjusted Operating Earnings (A)

Total Assets 

Less: Cash Equivalents

Less: Deferred and prepaid income taxes

Less: Right of Use Asset

Plus: LIFO reserves

Less: Working Liabilities3

18.3%

0.9%

19.2%

—

19.2%

1.3%

20.5%

$1,547

10.4%

0.9%

11.3%

1.4%

12.7%

(0.3)%

12.4%

10.5%

0.8%

11.3%

—

11.3%

(0.5)%

10.8%

Q4 2020

Q1 2021

Q2 2021

Q3 2021

Q4 2021

$6,295

$6,333

$6,462

$6,390

$6,592

   322

     21

   210

   446

1,391

   387

     14

   210

   446

1,436

   377

     61

   209

   450

1,560

   161

     46

   202

   458

1,528

     95

   46

   393

   510

1,490

Total Net Working Assets (5-point Avg) (B)

$4,797

$4,732

$4,705

$4,911

$5,077

$4,844

Adjusted ROIC (A/B)

31.9%

1 Represents the results of the Fabory business (divested on 6/30/2020) and the Grainger China business (divested on 8/21/2020).

2 The tax impact of adjustments and impairments are calculated based on the income tax rate in each applicable jurisdiction, subject to deductibility limitations and the company’s 
ability to realize the associated tax benefits. 

3 Defined as sum of trade accounts payables, accrued compensation and benefits, retirement savings plan and accrued expenses.

Note: The reconciliations above provide the information necessary to reconcile reported SG&A to adjusted SG&A, therefore no separate reconciliation is provided. See page 28 of 
the Annual Report for all other reconciliations of non-GAAP measures to their most directly comparable GAAP measures.

84

Board of Directors 

Rodney C. Adkins  
Former Senior Vice President of  
International Business Machines Corporation; 
President of 3RAM Group LLC 
(2, 3*)

Brian P. Anderson  
Former Chief Financial Officer of OfficeMax 
Incorporated and Baxter International, Inc. 
(1, 2)

V. Ann Hailey 
Former Executive Vice President and  
Chief Financial Officer of L Brands, Inc.  
(formerly Limited Brands, Inc.) 
(1,* 2)

Katherine D. Jaspon 
Chief Financial Officer, Insprire Brands, Inc. 
(1, 2)

Stuart L. Levenick  
Former Group President of Caterpillar Inc. 
(1, 2*  †)

D.G. Macpherson 
Chairman of the Board and Chief Executive 
Officer of W.W. Grainger, Inc.

Neil S. Novich  
Former Chairman of the Board, President 
and Chief Executive Officer of Ryerson Inc. 
(1, 2)

Beatriz R. Perez  
Senior Vice President and Chief 
Communications, Sustainability, and 
Strategic Partnerships Officer of  
The Coca-Cola Company  
(2, 3)

Michael J. Roberts  
Former Global President and Chief  
Operating Officer of McDonald’s Corporation; 
Chief Executive Officer and founder of 
Westside Holdings LLC 
(2, 3)

E. Scott Santi  
Chairman and Chief Executive Officer 
of Illinois Tool Works Inc. 
(1, 2)

Lucas E. Watson  
Former Senior Vice President,  
Go To Market of Cruise LLC  
(2, 3)

Susan Slavik Williams 
President, Four Palms Ventures;  
Director, Mark IV Capital, Inc.; President,  
The Donald Slavik Family Foundation 
(2, 3)

Steven A. White 
President, Special Counsel to the CEO, 
Comcast Cable 
(2, 3)

(1)  Member of Audit Committee
(2)  Member of Board Affairs and Nominating Committee
(3)  Member of Compensation Committee
 †   Lead Director
* Committee Chair

Grainger Leadership Team

D.G. Macpherson 
Chairman of the Board and 
Chief Executive Officer

Kathleen S. Carroll 
Senior Vice President and  
Chief Human Resources Officer

Barry I. Greenhouse 
Senior Vice President and  
President, Global Supply Chain 
& Customer Experience

John L. Howard 
Senior Vice President and 
General Counsel

Jonny LeRoy 
Vice President and  
Chief Technology Officer

Deidra C. Merriwether 
Senior Vice President and 
Chief Financial Officer

85

Paige K. Robbins 
Senior Vice President and  
President, Grainger Business Unit

Masaya Suzuki 
Managing Director,  
Endless Assortment Business

Brian Walker 
Vice President and  
Chief Product Officer

Shareholder and Media Information 

Company Headquarters 
W.W. Grainger, Inc. 
100 Grainger Parkway 
Lake Forest, Illinois 60045-5201 
847.535.1000 

Annual Meeting 
The 2022 virtual Annual Meeting of Shareholders will be held 
on April 27, 2022 at 10:00 a.m. CDT. Details can be found at  
invest.grainger.com.

Auditor 
Ernst & Young LLP 
155 North Wacker Drive 
Chicago, Illinois 60606-1787

Investor Relations Contacts 
Kyle Bland  
Vice President, Investor Relations 

Abby Sullivan 
Senior Manager, Investor Relations 
InvestorRelations@grainger.com

Grainger’s Annual Report to Shareholders, Form 10-K, Forms 
10-Q, Forms 8-K, proxy statement and other reports filed with the 
Securities and Exchange Commission, as well as news releases, 
including quarterly earnings, may be accessed free of charge  
at the Investor Relations section of the Company’s website at  
invest.grainger.com. For more information, contact Investor 
Relations at InvestorRelations@grainger.com.

Common stock  
The Company’s common stock is listed on the New York Stock 
Exchange under the trading symbol GWW.

Requests for other Company-related information should be  
made to Hugo Dubovoy, Jr., Vice President, Corporate Secretary, 
at the company’s headquarters.

Media Relations Contact 
Brodie Bertrand  
Vice President, Communications & Public Affairs

Grainger Media Relations Hotline 
847.535.5678 
Media_Relations_Team@grainger.com

Transfer Agent, Registrar and Dividend Disbursing Agent 
Instructions and inquiries regarding transfers, certificates, changes 
of title or address, lost or missing dividend checks, consolidation of 
accounts and elimination of multiple mailings should be directed to:

First Class/Registered/Certified Mail 
Computershare Investor Services 
PO BOX 505000  
Louisville, KY 40233-5000 
800.446.2617

Courier Services 
Computershare Investor Services 
462 South 4th Street Suite 1600 
Louisville, KY 40202

As an alternative, online registered shareholder accounts may be 
accessed at: computershare.com/investor.

Dividend Direct Deposit 
Shareholders of record have the opportunity to have their quarterly 
dividends electronically deposited directly into their checking, 
money market or savings accounts at financial institutions that 
participate in the automated clearinghouse system.

Shareholders who are interested in taking advantage of this  
service or would like more information on the program should 
contact Computershare.

86

 
 
Forward-Looking Statements

From time to time in this Annual Report on Form 10-K as well as in other written reports, communications and verbal statements, Grainger 
makes forward-looking statements that are not historical in nature but concern forecasts of future results, business plans, analyses, prospects, 
strategies, objectives and other matters that may be deemed to be “forward-looking statements” under the federal securities laws. Forward-
looking statements can generally be identified by their use of terms such as “anticipate,” “estimate,” “believe,” “expect,” “could,” “forecast,” 
“may,” “intend,” “plan,” “predict,” “project,” “will” or “would” and similar terms and phrases, including references to assumptions.

Grainger cannot guarantee that any forward-looking statement will be realized and achievement of future results is subject to risks and 
uncertainties, many of which are beyond the Company’s control, which could cause Grainger’s results to differ materially from those that 
are presented.

Important factors that could cause actual results to differ materially from those presented or implied in the forward-looking statements include, 
without limitation: the unknown duration and health, economic, operational and financial impacts of the global outbreak of the coronavirus 
disease 2019 and its variants (COVID-19), as well as the impact of actions taken or contemplated by government authorities to mitigate the 
spread of COVID-19 (such as vaccine mandates for certain federal contractors, mask mandates, social distancing or other requirements) and 
to promote economic stability and recovery, on the Company’s businesses, its employees, customers and suppliers, including disruption to 
Grainger’s operations resulting from employee illnesses, the development, availability and usage of effective treatment or vaccines, changes 
in customers’ product needs, the acquisition of excess inventory leading to additional inventory carrying costs and inventory obsolescence, 
raw material, inventory and labor shortages, continued strain on global supply chains, and diminished transportation availability and efficiency, 
disruption caused by business responses to the COVID-19 pandemic, including working remote arrangements, which may create increased 
vulnerability to cybersecurity incidents, including breaches of information systems security, adaptions to the Company’s controls and procedures 
required by working remote arrangements, which could impact the design or operating effectiveness of such controls or procedures, and global 
or regional economic downturns or recessions, which could result in a decline in demand for the Company’s products; inflation, higher product 
costs or other expenses, including operational expenses; a major loss of customers; loss or disruption of sources of supply; changes in customer 
or product mix; increased competitive pricing pressures; failure to enter into or sustain contractual arrangements on a satisfactory basis with 
group purchasing organizations; failure to develop, manage or implement new technology initiatives or business strategies; failure to adequately 
protect intellectual property or successfully defend against infringement claims; fluctuations or declines in the Company’s gross profit margin; 
the Company’s responses to market pressures; the outcome of pending and future litigation or governmental or regulatory proceedings, including 
with respect to wage and hour, anti-bribery and corruption, environmental, advertising and marketing, consumer protection, pricing (including 
disaster or emergency declaration pricing statutes), product liability, compliance or safety, trade and export compliance, general commercial 
disputes, or privacy and cybersecurity matters; investigations, inquiries, audits and changes in laws and regulations; failure to comply with laws, 
regulations and standards, including new or stricter environmental laws or regulations; government contract matters; disruption of information 
technology or data security systems involving the Company or third parties on which the Company depends; general industry, economic, market 
or political conditions; general global economic conditions including tariffs and trade issues and policies; currency exchange rate fluctuations; 
market volatility, including price and trading volume volatility or price declines of the Company’s common stock; commodity price volatility; 
facilities disruptions or shutdowns; higher fuel costs or disruptions in transportation services; other pandemic diseases or viral contagions; natural 
or human induced disasters, extreme weather and other catastrophes or conditions; effects of climate change; competition for, or failure to 
attract, retain, train, motivate and develop key employees; loss of key members of management or key employees; changes in effective tax rates; 
changes in credit ratings or outlook; the Company’s incurrence of indebtedness and other factors identified under Part I, Item 1A: Risk Factors 
and elsewhere in this Form 10-K.

Caution should be taken not to place undue reliance on Grainger’s forward-looking statements and Grainger undertakes no obligation to update 
or revise any of its forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law. 

87

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