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Waste Management

wm · NYSE Industrials
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Ticker wm
Exchange NYSE
Sector Industrials
Industry Waste Management
Employees 10,000+
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FY2019 Annual Report · Waste Management
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2019
2019
ANNUAL
ANNUAL
REPORT
REPORT

Proxy Statement

17MAR202000051863

NOTICE OF ANNUAL MEETING
OF STOCKHOLDERS

Date  and  Time:

May 12, 2020 at 11:00 a.m., Central Time

Place:*

The Maury Myers Conference Center
Waste Management, Inc.
1021 Main Street
Houston, Texas 77002

Purpose:

•

•

•

•

To elect the eight nominees named in the attached proxy
statement for election as directors;

To vote on a proposal to ratify the appointment of Ernst &
independent  registered  public
Young  LLP  as  our 
accounting  firm  for  the  fiscal  year  ending  December  31,
2020;

To vote on a non-binding, advisory proposal to approve our
executive compensation;

To vote on a proposal to amend and restate our Employee
Stock Purchase Plan (the ‘‘ESPP’’) to increase the number
of shares authorized for issuance under the ESPP; and

•

To  conduct  other  business  that  is  properly  raised  at  the
meeting.

Only  stockholders  of  record  on  March  16,  2020  may  vote  at
the meeting.

IMPORTANT  NOTICE  OF  INTERNET  AVAILABILITY
OF  PROXY  MATERIALS:

This Notice of Annual Meeting and Proxy Statement and the
Company’s Annual Report on Form 10-K for the year ended
December 31,  2019  are  available  on  the  ‘‘Investors’’
webpage  at  www.wm.com.

17MAR202000011044

17MAR202000012145

17MAR202000045650

You  may  vote  via  the  Internet  by  following  the
instructions  provided  in  the  Notice  or,  if  you
received printed copies of the proxy materials,
on your proxy card.

If you received printed copies of the materials in
accordance with the instructions in the Notice,
you also have the option to vote by telephone by
calling the toll-free number listed on your proxy
card. Telephone voting is available 24 hours per
day until 11:59 p.m., Eastern Time, on May 11,
2020.

If  you  received  printed  copies  of  the  proxy
materials in accordance with the instructions in
the Notice and would like to vote by mail, please
mark, sign and date your proxy card and return
in  the  postage-paid  envelope
it  promptly 
provided.

If your shares of Common Stock are held in street name, you
will  receive  instructions  from  your  broker,  bank  or  other
nominee that you must follow in order to have your shares of
Common Stock voted.

Your vote is important. We urge you to promptly submit your proxy by telephone, by the Internet or, if this Proxy Statement was
mailed to you, by completing, signing, dating and returning your proxy card as soon as possible in the enclosed postage prepaid
envelope.

9MAR201814090660

COURTNEY A. TIPPY
Corporate Secretary

March 27, 2020

* We intend to hold our annual meeting in person. However, we are actively monitoring the public health and travel concerns
relating to COVID-19 (coronavirus). In the event it is not possible or advisable to hold the annual meeting as planned, we will
announce  alternative  arrangements  for  the  meeting,  which  may  include  holding  the  meeting  solely  by  means  of  remote
communication. Any alternative arrangements for the meeting will be publicly announced in a press release available on the
Company’s ‘‘Investors’’ webpage at www.wm.com and filed with the SEC. As always, we encourage you to vote your shares
prior to the annual meeting.

TABLE OF CONTENTS

GENERAL  INFORMATION
BOARD  OF  DIRECTORS

. . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . .
Leadership Structure . . . . . . . . . . . . . . . . . . .
Role in Risk Oversight . . . . . . . . . . . . . . . . . . .
Independence of Board Members . . . . . . . . . . .
Meetings and Board Committees . . . . . . . . . . .
Audit Committee . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . .
Audit Committee Report
Management Development and Compensation

Committee . . . . . . . . . . . . . . . . . . . . . . . . .
Compensation Committee Report . . . . . . . . . . .
Compensation Committee Interlocks and Insider

Participation . . . . . . . . . . . . . . . . . . . . . . . .
Nominating and Governance Committee . . . . . . .
Related Party Transactions . . . . . . . . . . . . . . .
Board of Directors Governing Documents . . . . . .
Non-Employee Director Compensation . . . . . . . .

ELECTION  OF  DIRECTORS  (Item  1  on  the  Proxy

Card)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . .

DIRECTOR  AND  OFFICER  STOCK  OWNERSHIP
SECURITY  OWNERSHIP  OF  CERTAIN  BENEFICIAL

OWNERS

DELINQUENT  SECTION  16(A)  REPORTS
EXECUTIVE  OFFICERS
EXECUTIVE  COMPENSATION

. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . .
. . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . .
. . . . . . .
Introduction . . . . . . . . . . . . . . . . . . . . . . . .
Executive Summary . . . . . . . . . . . . . . . . . . .
Our Compensation Philosophy for Named

Compensation  Discussion  and  Analysis

Executive Officers . . . . . . . . . . . . . . . . . . .

Page

1
5
5
5
6
6
7
9

11
12

12
13
14
15
15

17
22

24
24
25
26
26
26
26

28

Overview of Elements of Our 2019

Compensation Program . . . . . . . . . . . . . . .

How Named Executive Officer Compensation

Decisions are Made . . . . . . . . . . . . . . . . .

Named Executives’ 2019 Compensation

Program and Results . . . . . . . . . . . . . . . .

Post-Employment and Change in Control

Executive  Compensation  Tables

Compensation; Clawback Policies . . . . . . . .
Other Compensation Policies and Practices . . .
. . . . . . . . . . . .
Summary Compensation Table . . . . . . . . . . .
Grant of Plan-Based Awards in 2019 . . . . . . .
Outstanding Equity Awards as of December 31,
2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Option Exercises and Stock Vested . . . . . . . . .
Nonqualified Deferred Compensation in 2019 . .
Potential Payments Upon Termination or

Change in Control

. . . . . . . . . . . . . . . . . .

Potential Consideration Upon Termination of

Employment

. . . . . . . . . . . . . . . . . . . . . .
Chief Executive Officer Pay Ratio . . . . . . . . . .
Equity Compensation Plan Table . . . . . . . . . .

RATIFICATION  OF  INDEPENDENT  REGISTERED
PUBLIC  ACCOUNTING  FIRM  (Item  2  on  the
Proxy  Card)

. . . . . . . . . . . . . . . . . . . . . . . . . .

ADVISORY  VOTE  ON  EXECUTIVE  COMPENSATION

(Item  3  on  the  Proxy  Card)

. . . . . . . . . . . . . . .

PROPOSAL  TO  AMEND  AND  RESTATE  THE

COMPANY’S  EMPLOYEE  STOCK  PURCHASE
PLAN  (Item  4  on  the  Proxy  Card)

. . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . .

OTHER  MATTERS
APPENDIX A

Page

29

30

34

38
38
40
40
42

44
45
46

47

49
50
50

51

52

54
56
A-1

PROXY STATEMENT

Waste Management, Inc. is a holding company, and all operations are conducted by its subsidiaries. Our subsidiaries are operated
and  managed  locally  and  focus  on  providing  services  in  distinct  geographic  areas.  Through  our  subsidiaries,  we  are  North
America’s leading provider of comprehensive waste management environmental services, and we are also a leading developer,
operator and owner of landfill gas-to-energy facilities in the United States.

Our  Board  of  Directors  is  soliciting  your  proxy  for  the  2020  Annual  Meeting  of  Stockholders  and  at  any  postponement  or
adjournment of the meeting. We are furnishing proxy materials to our stockholders primarily via the Internet. On March 27, 2020,
we sent an electronic notice of how to access our proxy materials and our Annual Report to stockholders that have previously
signed up to receive their proxy materials via the Internet. On March 27, 2020, we began mailing a Notice of Internet Availability of
Proxy Materials to those stockholders that previously have not signed up for electronic delivery. The Notice contains instructions
on how stockholders can access our proxy materials on the website referred to in the Notice or request that a printed set of the
proxy materials be sent to them. Internet distribution of our proxy materials is designed to expedite receipt by stockholders, lower
the costs of the annual meeting, and conserve natural resources.

Record  Date

March 16, 2020.

Quorum
The holders of a majority of the shares of Common
Stock  outstanding  on  the  record  date  must  be  present  in
person or by proxy.

Shares  Outstanding
There  were  423,627,187  shares  of  our
Common Stock outstanding and entitled to vote as of March 16,
2020.

Voting  by  Proxy

Internet, phone, or mail.

Voting  at  the  Meeting
Stockholders  can  vote  in  person
during the meeting. Stockholders of record will be on a list held
by the inspector of elections. Beneficial holders must obtain a
proxy from their brokerage firm, bank, or other stockholder of
record  and  present  it  to  the  inspector  of  elections  with  their
ballot.  Voting  in  person  by  a  stockholder  will  revoke  any
previously submitted proxy.

Changing Your Vote
Stockholders of record may revoke their
proxy at any time before we vote it at the meeting by submitting
a later-dated proxy via the Internet, by telephone, by mail, by
delivering  instructions  to  our  Corporate  Secretary  before  the
annual meeting revoking the proxy or by voting in person at the
annual  meeting.  If  you  hold  shares  through  a  bank  or
brokerage firm, you may revoke any prior voting instructions by
contacting that firm.

Votes  Required  to  Adopt  Proposals
Each  share  of  our
Common  Stock  outstanding  on  the  record  date  is  entitled  to
one vote on each of the eight director nominees and one vote on

each  other  matter.  To  be  elected,  a  director  must  receive  a
majority  of  the  votes  cast  with  respect  to  that  director’s
election at the meeting. This means that the number of shares
voted ‘‘for’’ a director must exceed 50% of the votes cast with
respect to that director. Each of the other proposals requires
the  favorable  vote  of  the  holders  of  a  majority  of  the
outstanding shares of Common Stock present, either by proxy
or in person, and entitled to vote on the matter.

Effect  of  Abstentions  and  Broker  Non-Votes
Abstentions
will have no effect on the election of directors. For each of the
other proposals, abstentions will have the same effect as a vote
against  these  matters  because  they  are  considered  present
and entitled to vote on the matters.

If your shares are held by a broker, the broker will ask you how
you  want  your  shares  to  be  voted.  If  you  give  the  broker
instructions, your shares must be voted as you direct. If you do
not give instructions, one of two things can happen depending
on the type of proposal. For the proposal to ratify selection of
the Company’s independent registered public accounting firm,
the  broker  may  vote  your  shares  at  its  discretion.  But  for  all
other proposals in this Proxy Statement, including the election
of directors, the advisory vote on executive compensation and
the  amendment  and  restatement  of  our  ESPP,  the  broker
cannot vote your shares at all. When that happens, it is called a
‘‘broker  non-vote.’’  Broker  non-votes  are  counted 
in
determining the presence of a quorum at the meeting, but they
are not counted for purposes of calculating the shares present
and entitled to vote on particular proposals at the meeting.

Voting  Instructions
You  may  receive  more  than  one  proxy  card  depending  on  how  you  hold  your  shares.  If  you  hold  shares
through a broker, your ability to vote by phone or over the Internet depends on your broker’s voting process. You should complete
and  return  each  proxy  or  other  voting  instruction  request  provided  to  you.  If  you  complete  and  submit  your  proxy  voting
instructions,  the  persons  named  as  proxies  will  follow  your  instructions.  If  you  submit  your  proxy  but  do  not  give  voting

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2020 Proxy Statement

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PROXY  STATEMENT

instructions, we will vote your shares as set forth below. If you give us your proxy, any other matters that may properly come
before the meeting will be voted at the discretion of the proxy holders.

Item

1
2
3
4

Matter

Election of Directors Nominees

Ratification of Ernst & Young LLP as the Company’s Independent
Registered Public Accounting Firm for fiscal year 2020

Approve the Company’s Executive Compensation

Proposal to amend and restate our ESPP

NOMINEES  FOR  DIRECTOR

Board  Vote
Recommendation

FOR each director
nominee

FOR

FOR

FOR

Committee

Name

Frank M. Clark, Jr.

James C. Fish, Jr.

Andr´es R. Gluski

Victoria M. Holt

Kathleen M. Mazzarella

William B. Plummer

John C. Pope

Thomas H. Weidemeyer

Age

Tenure

2002 - Present

Management
Development
and
Compensation
C
17MAR20200004309017MAR20200005096117MAR202000005350

Independent

Audit

Nominating
and
Governance

2016 - Present

2015 - Present

17MAR20200004309017MAR20200005096117MAR202000050961

2013 - Present

17MAR20200004309017MAR20200005096117MAR202000050961

2015 - Present

2019 - Present

1997 - Present

17MAR202000043090

17MAR202000050961
C
17MAR20200004309017MAR20200000535017MAR202000050961
17MAR202000043090

2005 - Present

17MAR20200004309017MAR20200005096117MAR202000050961 17MAR202000050961

17MAR202000050961 17MAR202000050961

C
17MAR202000005350

74

57

62

62

60

61

70

72

Chair, as of 2020 Annual Meeting

C
17MAR202000005350

17MAR202000050961
Member

2

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2020 Proxy Statement

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PROXY  STATEMENT

to 

Secretary 

our  Corporate 

Attending  the  Meeting
than 150 days in advance of the first anniversary of the previous
Only  stockholders,  their  proxy
holders and our invited guests may attend the meeting. If you
year’s annual meeting  of  stockholders.  As  a  result,  any  such
stockholder’s  notice  for  the  2021  Annual  Meeting  must  be
plan  to  attend,  please  bring  identification  and,  if  you  hold
received no earlier than December 13, 2020 and no later than
shares  in  street  name,  bring  your  bank  or  broker  statement
January 12, 2021 and must contain the information specified in
showing your beneficial ownership of Waste Management, Inc.
the  Company’s  By-laws.  The  stockholder’s  notice  must  be
stock  as  of  the  record  date  in  order  to  be  admitted  to  the
meeting. If you are planning to attend our annual meeting and
at  Waste
delivered 
require directions to the meeting, please contact our Corporate Management, Inc., 1001 Fannin Street, Houston, Texas 77002.
Secretary at 713-512-6200. The only items on the agenda for
this year’s annual meeting are the items set out in the Notice.
There will be no presentations.

Potential  Alternative  Meeting  Arrangements
We  intend  to
hold our annual meeting in person. However, we are actively
monitoring  the  public  health  and  travel  concerns  relating  to
COVID-19  (coronavirus).  In  the  event  it  is  not  possible  or
advisable  to  hold  the  annual  meeting  as  planned,  we  will
announce  alternative  arrangements  for  the  meeting,  which
may  include  holding  the  meeting  solely  by  means  of  remote
communication. Any alternative arrangements for the meeting
will be publicly announced in a press release available on the
Company’s  ‘‘Investors’’  webpage  at  www.wm.com  and  filed
with the SEC. As always, we encourage you to vote your shares
prior to the annual meeting.

Proxy Access Nominations:  In  November  2019,  the  Company
amended  and  restated  its  By-laws  to  provide  for  ‘‘proxy
access.’’ This provision permits a stockholder or group of up to
20  stockholders  owning  3%  or  more  of  the  Company’s
outstanding  Common  Stock  continuously  for  at  least  three
years  to  nominate  and  include  in  the  Company’s  proxy
materials director nominees constituting up to the greater of
20% of the Board of Directors or two individuals, provided the
stockholder(s)  and  the  nominee(s)  satisfy  the  requirements
specified  in  the  By-laws.  In  order  for  such  nominees  to  be
form  of  proxy,
included 
stockholders  and  nominees  must  submit  a  notice  of  proxy
access  nomination  together  with  other  related  information
required  by  our  By-laws.  The  information  necessary  to
nominate a director candidate using our proxy access By-law
must be delivered to or mailed and received by the Company
Stockholder  Proposals  and  Nominees  for  the  2021  Annual
not  less  than  120  days  nor  more  than  150  days  before  the
Meeting
Stockholder Proposals:  Eligible  stockholders  who
anniversary of the date that the Company commenced mailing
wish to submit a proposal for inclusion in the proxy statement
of its proxy statement for the previous year’s annual meeting of
for our 2021 Annual Meeting must submit their proposal to our
stockholders.  As  a  result,  any  such  nomination  for  the  2021
Corporate Secretary at Waste Management, Inc., 1001 Fannin
Annual Meeting must be received no earlier than October 28,
Street,  Houston,  Texas  77002.  The  written  proposal  must  be
2020 and no later than November 27, 2020 and must contain
received at our offices on or before November 27, 2020, and the
the  information  specified  in  the  Company’s  By-laws.  Such
stockholder must have been the registered or beneficial owner
information  must  be  delivered  to  our  Corporate  Secretary  at
of  (a)  at  least  1%  of  our  outstanding  Common  Stock  or Waste  Management,  Inc.,  1001  Fannin  Street,  Houston,
(b) shares of our Common Stock with a market value of $2,000
for  at  least  one  year  before  submitting  the  proposal.  The
proposal must comply with the requirements set forth in the
federal  securities  laws,  including  Rule  14a-8  under  the
Securities Exchange Act of 1934, as amended (the ‘‘Exchange
Act’’), in order to be included in the Company’s proxy statement
and proxy card for the 2021 Annual Meeting.

A copy of our By-laws may be obtained free of charge by writing
to  our  Corporate  Secretary  and  is  available  in  the  ‘‘ESG —
Corporate Governance’’ section of the ‘‘Investors’’ page on our
website at www.wm.com. The Company will not consider any
proposal or nomination that is not timely or otherwise does not
meet  the  By-law  and  SEC  requirements  for  submitting  a
proposal or nomination.

in  our  proxy  statement  and 

Texas 77002.

Advance Notice Proposals and Nominations:  In  addition,  the
Company’s By-laws establish advance notice procedures that
must be complied with for stockholders to bring proposals that
are  not  included  in  the  Company’s  proxy  materials  and
nominations  of  persons  for  election  as  directors  (other  than
pursuant to our proxy access By-law discussed below) before
an  annual  meeting  of  stockholders.  In  accordance  with  our
By-laws, for a proposal or nominee not included in our proxy
materials  to  be  properly  brought  before  the  2021  Annual
Meeting, a stockholder’s notice must be delivered to or mailed
and received by the Company not less than 120 days nor more

Due  to  an  anticipated  address  change  for  our  principal
executive  officers  during  the  fourth  quarter  of  2020,  we  also
ask  that  you  email  a  courtesy  copy  of  any  notice  to
GCLegal@wm.com.

Expenses  of  Solicitation
We  pay  the  cost  of  preparing,
assembling and mailing this proxy-soliciting material. In addition
to  the  use  of  the  mail,  proxies  may  be  solicited  personally,  by
Internet or telephone, or by Waste Management officers and

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2020 Proxy Statement

3

proxy  materials  will  receive  only  one  copy  of  the  Proxy
Statement and Annual Report unless we are notified that one
or more of these individuals wishes to receive separate copies.
This  procedure  helps  reduce  our  printing  costs  and  postage
fees.

the 

If you wish to receive a separate copy of this Proxy Statement
and 
contact:  Waste
Management,  Inc.,  Corporate  Secretary,  1001  Fannin  Street,
Houston, Texas 77002, telephone 713-512-6200.

Annual  Report, 

please 

If you do not wish to participate in householding in the future
and  prefer  to  receive  separate  copies  of  the  proxy  materials,
please  contact:  Broadridge  Financial  Solutions,  Attention
Householding  Department,  51  Mercedes  Way,  Edgewood,
NY  11717,  telephone  1-866-540-7095.  If  you  are  currently
receiving multiple copies of proxy materials and wish to receive
only one copy for your household, please contact Broadridge.

PROXY  STATEMENT

employees  of  the  Company’s  subsidiaries  without  additional
compensation. We pay all costs of solicitation, including certain
expenses of brokers and nominees who mail proxy materials to
their  customers  or  principals.  Also, 
Innisfree  M&A
Incorporated  has  been  hired  to  help  in  the  solicitation  of
proxies for the 2020 Annual Meeting for a fee of $15,000 plus
associated costs and expenses.

Annual Report
A copy of our Annual Report on Form 10-K for
the  year  ended  December  31,  2019,  which  includes  our
financial statements for fiscal year 2019, is included with this
Proxy  Statement.  The  Annual  Report  on  Form  10-K  is  not
incorporated by reference into this Proxy Statement or deemed
to be a part of the materials for the solicitation of proxies.

Householding  Information
We  have  adopted  a  procedure
approved  by  the  SEC  called  ‘‘householding.’’  Under  this
procedure, stockholders of record who have the same address
and last name and do not participate in electronic delivery of

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2020 Proxy Statement

4

BOARD OF DIRECTORS

Our  Board  of  Directors  currently  has  nine  members.  Each
member of our Board is elected annually. Mr. Patrick W. Gross
has  reached  the  retirement  age  set  forth  in  the  Company’s
Corporate Governance Guidelines; therefore, he is not standing
for re-election and his term as a Director of the Company will
expire  at  the  2020  Annual  Meeting.  The  Board  of  Directors
intends  to  reduce  the  size  of  the  Board  to  eight  members
effective  as  of  the  expiration  of  Mr.  Gross’s  term  at  the  2020
Annual Meeting.

respond  to  changes  in  our  Company’s  strategy  as  well  as
emerging  risks.  The  primary  means  by  which  our  Board
oversees  our  risk  management  processes  is  through  its
regular  communications  with  management  and  by  regularly
reviewing  our  enterprise  risk  management,  or  ERM,
framework. We believe that our leadership team’s engagement
and communication methods are supportive of comprehensive
risk management practices and that our Board’s involvement
is appropriate to ensure effective oversight.

Mr. Thomas H. Weidemeyer is the Non-Executive Chairman of
the  Board  and  presides  over  all  meetings  of  the  Board,
including executive sessions that only non-employee directors
attend.  Stockholders  and 
interested  parties  wishing  to
communicate  with  the  Board  or  the  non-employee  directors
should  address  their  communications  to  Mr.  Thomas  H.
Weidemeyer, Non-Executive Chairman of the Board, c/o Waste
Management, 
Houston,
Texas 77052-3569.

53569, 

Inc., 

P.O. 

Box 

Leadership  Structure

We  separated  the  roles  of  Chairman  of  the  Board  and  Chief
Executive  Officer  at  our  Company  in  2004.  We  believe  that
having a Non-Executive Chairman of the Board is in the best
interests of the Company and stockholders, due in part to the
ever-increasing demands made on boards of directors under
federal  securities  laws,  national  stock  exchange  rules  and
other  federal  and  state  regulations.  The  Non-Executive
Chairman’s  responsibilities 
full  Board
meetings  and  executive  sessions  and  managing  the  Board
function. Effective May 17, 2018, the Board elected Mr. Thomas
H. Weidemeyer to serve as Chairman of the Board due to his
many years as a valuable member of our Board, his experience
serving  on  boards  of  other  large  public  companies,  and  his
extensive 
experience.
and 
Mr. Weidemeyer also serves on all three Board committees.

operational 

leadership 

leading 

include 

The  separation  of  the  positions  allows  our  Chairman  of  the
Board to focus on management of Board matters and allows
our Chief Executive Officer to focus his attention on managing
our business. Additionally, we believe the separation of those
roles  contributes  to  the  independence  of  the  Board  in  its
oversight role and in assessing the Chief Executive Officer and
management generally.

Role  in  Risk  Oversight

Our  executive  officers  have  primary  responsibility  for  risk
management  within  our  Company.  Our  Board  of  Directors
oversees  risk  management  to  ensure  that  the  processes
designed, implemented and maintained by our executives are
functioning  as  intended  and  adapted  when  necessary  to

Our  ERM  process  is  supported  by  regular  inquiries  of  our
Company’s Senior Leadership Team, and additional members
of  management  and  operations 
leadership  across  the
enterprise, as to the risks, including emerging risks, that may
affect the execution of our strategic priorities or achievement
of  our  long-term  outlook.  For  the  most  significant  risks,  the
ERM process is designed to generate actionable insights that
are actively discussed and reviewed with the Senior Leadership
Team and our Board of Directors.

Risks  and  opportunities  are  assessed  and  then  prioritized
using  internal  evaluations  of  financial  impact,  likelihood  of
occurrence, outlook for changes in the nature or extent of risk
exposure and a self-assessment of the Company’s confidence
in existing risk mitigation efforts. The Senior Leadership Team
reviews  the  outcomes  of  the  risk  assessments,  focusing
largely  on  the  estimated  scope  of  impacts,  as  well  as  the
adequacy of current support by internal staff, the sufficiency of
financial  support  for  mitigation  measures  needed  to  manage
and reduce risk, and the sufficiency of any third-party expertise
that  may  be  necessary  to  supplement  internal  resources.  All
significant  risks  have  a  standardized  scorecard  that  includes
forward-looking action plans with measurable indicators and
progress updates on action plans from previous assessments.

Our Board of Directors generally has seven regular meetings
per year, five of which are in person, including one meeting that
is  dedicated  specifically  to  strategic  planning,  and  regular
updates are given to our Board of Directors on Company risks.
At each of these meetings, our President and Chief Executive
Officer,  Chief  Operating  Officer,  Chief  Financial  Officer  and
Chief Legal Officer report to our Board and, when appropriate,
specific  committees.  Additionally,  other  members  of
management and employees attend meetings periodically and
present  information,  including  those  responsible  for  our
Internal  Audit,  Environmental  Audit,  Business  Ethics  and
Compliance,  Human  Resources,  Government  Affairs,  Digital,
Insurance,  Safety,  Finance  and  Accounting  functions.  These
presentations  allow  our  Board  to  have  direct  communication
with  members  of  management  and  assess  management’s
evaluation  and  administration  of  the  Company’s  risk  profile
through  our  ERM  process.  For  example,  our  Digital
organization  briefs  our  Board  or  Audit  Committee  on

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BOARD  OF  DIRECTORS

is  affiliated 

improvement;  physical 

considering relevant facts and circumstances.

independence, which meet or exceed the requirements of the
cybersecurity  risk  and  potentially  disruptive  technologies  at
least  twice  a  year,  and  environmental  impacts,  risks  and New  York  Stock  Exchange.  These  standards  specify  certain
relationships that are prohibited in order for the non-employee
opportunities are discussed with our Board or Audit Committee
director to be deemed independent. The categorical standards
at least annually. Other key areas of assessment addressed by
our Board uses in determining independence are included in
our  ERM  process  and  overseen  by  our  Board  include  the
our Corporate Governance Guidelines, which can be found on
following:  industry  disruption;  commodity  markets;  revenue
management;  legal  and  regulatory;  capital  allocation;  supply
our  website.  In  addition  to  these  categorical  standards,  our
chain  management;  service  to  customers;  cost  discipline; Board  makes  a  subjective  determination  of  independence
process 
infrastructure;  brand
management;  health  &  safety;  human  capital;  information
technology and currency & cash management. Consistent with
our  Company’s  long-standing  commitment  to  corporate
sustainability  and  environmental  stewardship,  we  have
published our 2019 Sustainability Report, an update to our full
length  2018  Sustainability  Report,  ‘‘Driving  Change,’’  which
provides  additional  information  about  our  management  of
these risks. The information in this report can be found on our
Company website but does not constitute a part of our Proxy
Statement or Annual Report.

The Board reviewed all commercial and non-profit affiliations
of  each  non-employee  director  and  the  dollar  amount  of  all
transactions between the Company and each entity with which
a  non-employee  director 
to  determine
independence. These transactions consisted of the Company,
through 
its  subsidiaries,  providing  waste  management
services in the ordinary course of business and the Company’s
subsidiaries  purchasing  goods  and  services  in  the  ordinary
course  of  business  and  included  commercial  dealings  with
Graybar  Electric  Company,  Inc.  and  The  AES  Corporation.
Management  is  also  encouraged  to  communicate  with  our Ms.  Mazzarella  and  Mr.  Gluski,  respectively,  are  the  chief
executive officer of these entities. The Board concluded there
Board of Directors with respect to extraordinary risk issues or
developments  that  may  require  more  immediate  attention
are no transactions between the Company and any entity with
scheduled  Board  meetings.  Our which  a  non-employee  director  is  affiliated  that  (a)  are
between 
prohibited  by  our  categorical  standards  of  independence,
Non-Executive  Chairman 
facilitates
(b) are material individually or in the aggregate or (c) give rise
communications with our Board of Directors as a whole and is
to a material direct or indirect interest for that non-employee
integral  in  initiating  the  discussions  among  the  independent
director.  Accordingly,  the  Board  has  determined  that  each
Board  members  necessary  to  ensure  management 
is
non-employee  director  candidate  meets  the  categorical
adequately  evaluating  and  overseeing  our  Company’s  risk
standards of independence and that there are no relationships
management. Additionally, in accordance with New York Stock
Exchange requirements, the Audit Committee of our Board is
that would affect independence.
responsible for discussing our major financial risk exposures,
steps  management  has  taken  to  monitor  and  control  such
exposures  and  the  Company’s  process  for  risk  assessment
and management, and quarterly reports are made to the Audit
Committee on financial and compliance risks.

Last  year  the  Board  held  seven  regular  meetings  and  two
special  meetings,  and  each  committee  of  the  Board  met
independently  as  set  forth  below.  Each  director  attended  at
least 75% of the meetings of the Board and the committees on
which he or she served. In addition, all directors attended the
2019 Annual Meeting of Stockholders. Although we do not have
The  Board  of  Directors  has  determined  that  each  of  the
following  seven  non-employee  director  nominees  are
a  formal  policy  regarding  director  attendance  at  annual
independent in accordance with the New York Stock Exchange meetings, it has been longstanding practice that all directors
attend  unless  there  are  unavoidable  schedule  conflicts  or
listing standards:
unforeseen circumstances.

Independence  of  Board  Members

Meetings  and  Board  Committees

the  Board 

regularly 

of 

Frank M. Clark, Jr.
Andr´es R. Gluski
Victoria M. Holt
Kathleen M. Mazzarella
William B. Plummer
John C. Pope
Thomas H. Weidemeyer

Mr.  James  C.  Fish,  Jr.,  our  President  and  Chief  Executive
Officer, is also a director of the Company. As an employee of
the Company, Mr. Fish is not an ‘‘independent’’ director.

To assist the Board in determining independence, the Board of
Directors  adopted  categorical  standards  of  director

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The  Board  appoints  committees  to  help  carry  out  its  duties.
Committee  members  take  on  greater  responsibility  for  key
issues, although all members of the Board are invited to attend
all committee meetings and the committee reviews the results
of  its  meetings  with  the  full  Board.  The  Board  has  three
separate  standing  committees:  the  Audit  Committee;  the
Management Development and Compensation Committee (the
‘‘MD&C  Committee’’);  and  the  Nominating  and  Governance
Committee.  Additionally,  the  Board  has  the  power  to  appoint
additional committees, as it deems necessary.

BOARD  OF  DIRECTORS

THE  AUDIT
COMMITTEE

Members
Patrick  W.  Gross, Chairman
Frank  M.  Clark,  Jr.
Andr´es  R.  Gluski
Victoria  M.  Holt
William  B.  Plummer
Thomas  H.  Weidemeyer

Number  of  Meetings  Held  in  2019
9

Mr.  Gross  has  been  the  Chairman  of  our  Audit  Committee  since  May  2010.  The  other
members of our Audit Committee are Messrs. Clark, Gluski, Plummer and Weidemeyer
and Ms. Holt. Chairman Gross has reached the retirement age set forth in the Company’s
Corporate Governance Guidelines and is not standing for re-election. In February 2020, the
Nominating  and  Governance  Committee  recommended,  and  the  Board  approved,
appointment of Mr. Plummer to become Chairman of our Audit Committee, effective upon
the expiration of Chairman Gross’ term as a Director of the Company at the 2020 Annual
Meeting.  Each  member  of  our  Audit  Committee  satisfies  the  additional  New  York  Stock
Exchange  independence  standards  for  audit  committees  set  forth  in  Section  10A  of  the
Exchange Act.

Our  Board  of  Directors  has  determined  that  Audit  Committee  Chairman  Mr.  Gross,
Mr. Clark, Mr. Gluski, Mr. Plummer and Ms. Holt are audit committee financial experts as
defined by the SEC based on a thorough review of their education and financial and public
company experience.

Mr.  Gross  was  a  founder  of  American  Management  Systems  Inc.  where  he  was
principal executive officer for over 30 years. Since 2001, he has served as Chairman of
The  Lovell  Group,  a  private  investment  and  advisory  firm.  Mr.  Gross  holds  an  MBA
from  Stanford  University’s  Graduate  School  of  Business,  a  master’s  degree  in
engineering  science  from  the  University  of  Michigan  and  a  bachelor’s  degree  in
engineering science from Rensselaer Polytechnic Institute.

Mr. Clark served as Chairman and Chief Executive Officer of ComEd from 2005 to 2012
and  President  of  ComEd  from  2001  to  2005.  Mr.  Clark  holds  a  LLB  from  DePaul
University College of Law and a BBA from DePaul University.

Mr. Gluski has served as President, Chief Executive Officer and Director of The AES
Corporation since 2011 and was Executive Vice President and Chief Operating Officer
of The AES Corporation from 2007 to 2011. Mr. Gluski is a graduate of Wake Forest
University and holds a PhD and MA in Economics from the University of Virginia.

Mr. Plummer served as Executive Vice President and Chief Financial Officer of United
Rentals,  Inc.  from  2008  to  2018.  Mr.  Plummer  holds  degrees  in  aeronautics  and
astronautics  from  the  Massachusetts  Institute  of  Technology  and  an  MBA  from
Stanford University’s Graduate School of Business.

Ms.  Holt  has  served  as  President,  Chief  Executive  Officer  and  Director  of  Proto
Labs,  Inc.  since  2014  and  was  President  and  Chief  Executive  Officer  of  Spartech
Corporation from 2010 to 2013. Prior to joining Spartech, she served as Senior Vice
President of PPG Industries, Inc. for over five years. Ms. Holt holds an MBA from Pace
University and a bachelor’s degree in chemistry from Duke University.

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BOARD  OF  DIRECTORS

Key  Functions

The Audit Committee’s duties are set forth in a written charter that was approved by the
Board of Directors. A copy of the charter can be found on our website. The Audit Committee
generally is responsible for overseeing all matters relating to our financial statements and
reporting,  independent  auditors  and  internal  audit  function.  As  part  of  its  function,  the
Audit Committee reports the results of all of its reviews to the full Board. In fulfilling its
duties, the Audit Committee, has the following responsibilities:
Administrative Responsibilities

•

•

Report to the Board, at least annually, all public company audit committee memberships
by members of the Audit Committee;

Perform an annual review of its performance relative to its charter and report the results
of its evaluation to the full Board; and

Adopt an orientation program for new Audit Committee members.

•
Financial Statements

•

•

•

•

•

Review  financial  statements  and  Forms  10-K  and  10-Q  with  management  and  the
independent auditor;

Review all earnings press releases and discuss with management the type of earnings
guidance that we provide to analysts and rating agencies;

Discuss with the independent auditor any material changes to our accounting principles
and  matters  required  to  be  communicated  by  Public  Company  Accounting  Oversight
Board  (United  States)  Auditing  Standard  No.  1301  Communications  with  Audit
Committees;

Review our financial reporting, accounting and auditing practices with management, the
independent auditor and our internal auditors;

Review management’s and the independent auditor’s assessment of the adequacy and
effectiveness of internal controls over financial reporting; and

Review executive officer certifications related to our reports and filings.

•
Independent Auditor

•

•

•

•

Engage an independent auditor, determine the auditor’s compensation and replace the
auditor if necessary;

Review the independence of the independent auditor and establish our policies for hiring
current or former employees of the independent auditor;

Evaluate the lead partner of our independent audit team and review a report, at least
annually, describing the independent auditor’s internal control procedures; and

Pre-approve  all  services, 
independent auditor.

including  non-audit  engagements,  provided  by  the

Internal Audit

•

•

Review the plans, staffing, reports and activities of the internal auditors; and

Review  and  establish  procedures  for  receiving,  retaining  and  handling  complaints,
including  anonymous  complaints  by  our  employees,  regarding  accounting,  internal
controls and auditing matters.

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AUDIT  COMMITTEE
REPORT

BOARD  OF  DIRECTORS

The role of the Audit Committee is, among other things, to oversee the Company’s financial
reporting process on behalf of the Board of Directors, to recommend to the Board whether
the Company’s financial statements should be included in the Company’s Annual Report
on  Form  10-K  and  to  select  the  independent  auditor  for  ratification  by  stockholders.
Company management is responsible for the Company’s financial statements as well as
for  its  financial  reporting  process,  accounting  principles  and  internal  controls.  The
Company’s independent auditors are responsible for performing an audit of the Company’s
financial  statements  and  expressing  an  opinion  as  to  the  conformity  of  such  financial
statements with accounting principles generally accepted in the United States.

The  Audit  Committee  has  reviewed  and  discussed  the  Company’s  audited  financial
statements  as  of  and  for  the  year  ended  December  31,  2019  with  management  and  the
independent  registered  public  accounting  firm,  and  has  taken  the  following  steps  in
making  its  recommendation  that  the  Company’s  financial  statements  be  included  in  its
annual report:

•

•

•

•

First, the Audit Committee discussed with Ernst & Young, the Company’s independent
registered  public  accounting  firm  for  fiscal  year  2019,  those  matters  required  to  be
discussed by the applicable requirements of the Public Company Accounting Oversight
Board  (United  States)  and  the  SEC,  including  information  regarding  the  scope  and
results of the audit. These communications and discussions are intended to assist the
Audit Committee in overseeing the financial reporting and disclosure process.

Second,  the  Audit  Committee  discussed  with  Ernst  &  Young  its  independence  and
received  from  Ernst  &  Young  a  letter  concerning  independence  as  required  under
applicable  independence  standards  for  auditors  of  public  companies.  This  discussion
and disclosure helped the Audit Committee in evaluating such independence. The Audit
Committee  also  considered  whether  the  provision  of  other  non-audit  services  to  the
Company is compatible with the auditor’s independence.

Third, the Audit Committee met periodically with members of management, the internal
auditors  and  Ernst  &  Young  to  review  and  discuss  internal  controls  over  financial
reporting. Further, the Audit Committee reviewed and discussed management’s report
on internal control over financial reporting as of December 31, 2019, as well as Ernst &
Young’s report regarding the effectiveness of internal control over financial reporting.

Finally, the Audit Committee reviewed and discussed, with the Company’s management
and  Ernst  &  Young,  the  Company’s  audited  consolidated  balance  sheet  as  of
December 31, 2019, and consolidated statements of operations, comprehensive income,
cash flows and changes in equity for the fiscal year ended December 31, 2019, including
the quality, not just the acceptability, of the accounting principles, the reasonableness of
significant judgments and the clarity of the disclosure.

The Committee has also discussed with the Company’s internal auditors and independent
registered public accounting firm the overall scope and plans of their respective audits.
The  Committee  meets  periodically  with  both  the  internal  auditors  and  independent
registered public accounting firm, with and without management present, to discuss the
results of their examinations and their evaluations of the Company’s internal controls over
financial reporting.

The  members  of  the  Audit  Committee  are  not  engaged  in  the  accounting  or  auditing
profession and, consequently, are not experts in matters involving auditing or accounting.
In  the  performance  of  their  oversight  function,  the  members  of  the  Audit  Committee
necessarily  relied  upon  the  information,  opinions,  reports  and  statements  presented  to
them by Company management and by the independent registered public accounting firm.

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BOARD  OF  DIRECTORS

Based  on  the  reviews  and  discussions  explained  above  (and  without  other  independent
verification), the Audit Committee recommended to the Board (and the Board approved)
that the Company’s financial statements be included in its annual report for its fiscal year
ended  December  31,  2019.  The  Committee  has  also  approved  the  selection  of  Ernst  &
Young LLP as the Company’s independent registered public accounting firm for fiscal year
2020.

The Audit Committee of the Board of Directors

Patrick W. Gross, Chairman
Frank M. Clark, Jr.
Andr´es R. Gluski
Victoria M. Holt
William B. Plummer
Thomas H. Weidemeyer

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THE  MANAGEMENT
DEVELOPMENT  AND
COMPENSATION
COMMITTEE

Members
Frank  M.  Clark,  Jr., Chairman
Andr´es  R.  Gluski
Victoria  M.  Holt
Kathleen  M.  Mazzarella
William  B.  Plummer
John  C.  Pope
Thomas  H.  Weidemeyer

Number  of  Meetings  Held  in  2019
5

BOARD  OF  DIRECTORS

Mr. Clark has served as the Chairman of our MD&C Committee since May 2011. The other
members  of  the  Committee  are  Mr.  Gluski,  Ms.  Holt,  Ms.  Mazzarella,  Mr.  Plummer,
Mr. Pope and Mr. Weidemeyer. Each member of our MD&C Committee is independent in
accordance with the rules and regulations of the New York Stock Exchange.

Key  Functions

Our MD&C Committee is responsible for overseeing our executive officer compensation, as
well  as  developing  the  Company’s  compensation  philosophy  generally.  The  MD&C
Committee’s written charter, which was approved by the Board of Directors, can be found
on  our  website.  In  fulfilling  its  duties,  the  MD&C  Committee  has  the  following
responsibilities:

•

•

•

•

•

•

•

•

•

Review and establish policies governing the compensation and benefits of our executive
officers;

Approve  the  compensation  of  our  executive  officers  and  set  the  bonus  plan  goals  for
those individuals;

Conduct an annual evaluation of our Chief Executive Officer by all independent directors
and set his compensation;

Oversee the administration of our equity-based incentive plans;

Review  the  results  of  the  stockholder  advisory  vote  on  executive  compensation  and
consider  any  implications  of  such  voting  results  on  the  Company’s  compensation
programs;

Recommend to the full Board new Company compensation and benefit plans or changes
to our existing plans;

Evaluate  and  recommend  to  the  Board  the  compensation  paid  to  our  non-employee
directors;

Review the independence of the MD&C Committee’s compensation consultant annually;
and

Perform an annual review of its performance relative to its charter and report the results
of its evaluation to the full Board.

In  overseeing  compensation  matters,  the  MD&C  Committee  may  delegate  authority  for
day-to-day administration and interpretation of the Company’s plans, including selection of
participants, determination of award levels within plan parameters, and approval of award
documents, to Company employees. However, the MD&C Committee may not delegate any
authority to Company employees under those plans for matters affecting the compensation
and benefits of the executive officers. For additional information on the MD&C Committee,
see the Compensation Discussion and Analysis beginning on page 26.

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BOARD  OF  DIRECTORS

COMPENSATION
COMMITTEE  REPORT

The  MD&C  Committee  has  reviewed  and  discussed  the  Compensation Discussion and
Analysis, beginning on page 26, with management. Based on their review and discussions,
the  MD&C  Committee  recommended  to  the  Board  of  Directors  that  the Compensation
Discussion and Analysis be included in the Company’s Proxy Statement.

The Management Development and Compensation
Committee of the Board of Directors

Frank M. Clark, Jr., Chairman
Andr´es R. Gluski
Victoria M. Holt
Kathleen M. Mazzarella
William B. Plummer
John C. Pope
Thomas H. Weidemeyer

COMPENSATION
COMMITTEE
INTERLOCKS  AND
INSIDER
PARTICIPATION

During  2019,  Ms.  Holt,  Ms.  Mazzarella  and  Messrs.  Clark,  Gluski,  Plummer,  Pope  and
Weidemeyer served on the MD&C Committee. No member of the MD&C Committee was an
officer or employee of the Company during 2019; no member of the MD&C Committee is a
former officer of the Company; and during 2019, none of our executive officers served as a
member of a board of directors or compensation committee of any entity that has one or
more executive officers who serve on our Board of Directors or MD&C Committee.

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THE  NOMINATING
AND  GOVERNANCE
COMMITTEE

Members
Kathleen  M.  Mazzarella, Chairman
Patrick  W.  Gross
John  C.  Pope
Thomas  H.  Weidemeyer

Number  of  Meetings  Held  in  2019
5

BOARD  OF  DIRECTORS

Ms. Mazzarella was named Chairman of our Nominating and Governance Committee in May 2018. The
other members of the Committee include Messrs. Gross, Pope and Weidemeyer. Each member of our
Nominating and Governance Committee is independent in accordance with the rules and regulations
of the New York Stock Exchange.

Key  Functions

The  Nominating  and  Governance  Committee  has  a  written  charter  that  has  been  approved  by  the
Board of Directors and can be found on our website. It is the duty of the Nominating and Governance
Committee to oversee matters regarding corporate governance. In fulfilling its duties, the Nominating
and Governance Committee has the following responsibilities:

• Review and recommend the composition of our Board, including the nature and duties of each of

our committees, in accordance with our Corporate Governance Guidelines;

• Evaluate the charters of each of the committees and recommend directors to serve as committee

chairs;

• Review individual director’s performance in consultation with the Chairman of the Board and review

the overall effectiveness of the Board;

• Recommend  retirement  policies  for  the  Board,  the  terms  for  directors  and  the  proper  ratio  of

employee directors to outside directors;

• Perform  an  annual  review  of  its  performance  relative  to  its  charter  and  report  the  results  of  its

evaluation to the full Board;

• Review  stockholder  proposals  received  for  inclusion  in  the  Company’s  proxy  statement  and

recommend action to be taken with regard to the proposals to the Board; and

• Identify and recommend to the Board candidates to fill director vacancies.

Potential  new  director  candidates  are  identified  through  various  methods;  the  Nominating  and
Governance  Committee  welcomes  suggestions  from  directors,  members  of  management,  and
stockholders.  From  time  to  time,  the  Nominating  and  Governance  Committee  uses  outside
consultants  to  assist  with  identifying  potential  director  candidates.  In  2018,  the  Nominating  and
Governance Committee retained an outside consultant who later identified Mr. William B. Plummer as
a potential director candidate. Our Board of Directors elected Mr. Plummer as a member of the Board
effective August 19, 2019, and he was appointed to the Audit Committee and MD&C Committee. He is a
nominee for re-election at the annual meeting.

For  all  potential  candidates,  the  Nominating  and  Governance  Committee  considers  all  factors  it
deems  relevant,  such  as  a  candidate’s  personal  and  professional  integrity  and  sound  judgment,
business  and  professional  skills  and  experience,  independence,  possible  conflicts  of  interest,
diversity,  and  the  potential  for  effectiveness,  in  conjunction  with  the  other  directors,  to  serve  the
long-term interests of the stockholders. While there is no formal policy with regard to consideration of
diversity in identifying director nominees, the Committee considers diversity in business experience,
professional  expertise,  gender  and  ethnic  background,  along  with  various  other  factors  when
evaluating director nominees. The Nominating and Governance Committee has considered the gender
and racial / ethnic composition of our Board, including the presence of two women, Mr. Clark’s and
Mr. Plummer’s self-identification as African American / Black and Mr. Gluski’s self-identification as
Hispanic, and believes these factors, among numerous others, contribute to a valuable diversity of
background, thoughts and opinions on our Board. The Committee uses a matrix of experience, skills
and expertise to develop criteria to select candidates. Before being nominated by the Nominating and
Governance  Committee,  director  candidates  are  interviewed  by  the  Chief  Executive  Officer  and  a
including  the
minimum  of  two  members  of  the  Nominating  and  Governance  Committee, 
Non-Executive Chairman of the Board. Additional interviews typically include other members of the
Board, representatives from senior levels of management and an outside consultant.

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BOARD  OF  DIRECTORS

The  Nominating  and  Governance  Committee  will  consider  all  potential  nominees  on  their  merits
without  regard  to  the  source  of  recommendation.  The  Nominating  and  Governance  Committee
believes  that  the  nominating  process  will  and  should  continue  to  involve  significant  subjective
judgments. To suggest a nominee for consideration by the Nominating and Governance Committee,
you  should  submit  your  candidate’s  name,  together  with  biographical  information  and  his  or  her
written consent to nomination to the Chairman of the Nominating and Governance Committee, Waste
Management,  Inc.,  1001  Fannin  Street,  Houston,  Texas  77002,  between  October  27,  2020  and
November 26, 2020.

In addition to the Nominating and Governance Committee’s consideration of any potential nominees
submitted, in November 2019, the Company amended and restated its By-laws to provide for ‘‘proxy
access.’’ This provision permits a stockholder or group of up to 20 stockholders owning 3% or more of
the  Company’s  outstanding  Common  Stock  continuously  for  at  least  three  years  to  nominate  and
include in the Company’s proxy materials director nominees constituting up to the greater of 20% of
the Board of Directors or two individuals, provided the stockholder(s) and the nominee(s) satisfy the
requirements  specified  in  the  By-laws.  In  order  for  such  nominees  to  be  included  in  our  proxy
statement  and  form  of  proxy,  stockholders  and  nominees  must  submit  a  notice  of  proxy  access
nomination together with other related information required by our By-laws. Please see ‘‘Stockholder
Proposals and Nominees for the 2021 Annual Meeting — Proxy Access Nominations’’ on page 3 for
additional information about timing, notification and informational requirements.

Related  Party  Transactions

The Board of Directors has adopted a written Related Party Transactions Policy for the review and approval or ratification of
related party transactions. Our policy generally defines related party transactions as current or proposed transactions in excess
of $120,000 in which (i) the Company is a participant and (ii) any director, executive officer or immediate family member of any
director or executive officer has a direct or indirect material interest. In addition, the policy sets forth certain transactions that will
not be considered related party transactions, including (i) executive officer compensation and benefit arrangements; (ii) director
compensation  arrangements;  (iii)  business  travel  and  expenses,  advances  and  reimbursements  in  the  ordinary  course  of
business;  (iv)  indemnification  payments  and  advancement  of  expenses,  and  payments  under  directors’  and  officers’
indemnification  insurance  policies;  (v)  any  transaction  between  the  Company  and  any  entity  in  which  a  related  party  has  a
relationship solely as a director, a less than 5% equity holder, or an employee (other than an executive officer); and (vi) purchases
of Company debt securities, provided that the related party has a passive ownership of no more than 2% of the principal amount of
any outstanding series. The Nominating and Governance Committee is responsible for overseeing the policy.

All executive officers and directors are required to notify the Chief Legal Officer or the Corporate Secretary as soon as practicable
of any proposed transaction that they or their family members are considering entering into that involves the Company. The Chief
Legal Officer will determine whether potential transactions or relationships constitute related party transactions that must be
referred to the Nominating and Governance Committee.

The Nominating and Governance Committee will review a detailed description of the transaction, including:

•

•

•

•

the terms of the transaction;

the business purpose of the transaction;

the benefits to the Company and to the relevant related party; and

whether the transaction would require a waiver of the Company’s Code of Conduct.

In determining whether to approve a related party transaction, the Nominating and Governance Committee will consider, among
other things, whether:

•

•

•

•

the terms of the related party transaction are fair to the Company and such terms would be reasonable in an arms-length
transaction;

there are business reasons for the Company to enter into the related party transaction;

the related party transaction would impair the independence of any non-employee director;

the related party transaction would present an improper conflict of interest for any director or executive officer of the
Company; and

•

the related party transaction is material to the Company or the individual.

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BOARD  OF  DIRECTORS

Any member of the Nominating and Governance Committee who has an interest in a transaction presented for consideration will
abstain from voting on the related party transaction.

The Nominating and Governance Committee’s consideration of related party transactions and its determination of whether to
approve such a transaction are reflected in the minutes of the Nominating and Governance Committee’s meetings. As discussed
above under ‘‘Independence of Board Members,’’ the Company reviewed all transactions between the Company and each entity
with which a non-employee director is affiliated, as well as all transactions between the Company and each entity with which an
executive officer is affiliated, and the Company is not aware of any transactions in 2019 that are required to be disclosed.

Board  of  Directors  Governing  Documents

Stockholders  may  obtain  copies  of  our  Corporate  Governance  Guidelines,  the  charters  of  the  Audit  Committee,  the  MD&C
Committee, and the Nominating and Governance Committee, and our Code of Conduct free of charge by contacting the Corporate
Secretary,  c/o  Waste  Management,  Inc.,  1001  Fannin  Street,  Houston,  Texas  77002  or  by  accessing  the  ‘‘ESG — Corporate
Governance’’ section of the ‘‘Investors’’ page on our website at www.wm.com.

Non-Employee  Director  Compensation

Our non-employee director compensation program consists of equity awards and cash consideration. Director compensation is
recommended annually by the MD&C Committee, with the assistance of an independent third-party consultant, and set by action
of the Board of Directors. The Board’s goal in designing directors’ compensation is to provide a competitive package that will
enable the Company to attract and retain highly skilled individuals with relevant experience. The compensation is also designed to
reward the time and talent required to serve on the board of a company of our size and complexity. The Board seeks to provide
sufficient  flexibility  in  the  form  of  compensation  delivered  to  meet  the  needs  of  different  individuals  while  ensuring  that  a
substantial portion of directors’ compensation is linked to the long-term success of the Company.

Equity Compensation

Non-employee directors receive an annual grant of shares of Common Stock under the Company’s 2014 Stock Incentive Plan. The
shares are fully vested at the time of grant; however, non-employee directors are required to hold all net shares until one year
after retirement and are subject to ownership guidelines, as discussed below. The grant of shares is generally made in two equal
installments, and the number of shares issued is based on the market value of our Common Stock on the dates of grant, which
are  typically  January  15  and  July  15  of  each  year.  Each  non-employee  director  received  a  grant  of  Common  Stock  valued  at
approximately  $77,500  in  each  of  January  2019  and  July  2019.  Mr.  Thomas  H.  Weidemeyer  received  an  additional  grant  of
Common Stock valued at approximately $50,000 in each of January 2019 and July 2019 for his service as Non-Executive Chairman
of the Board in 2019. Mr. Plummer received a prorated grant of Common Stock, included in the table below, following his election
to the Board in August 2019.

Cash Compensation

All  non-employee  directors  receive  an  annual  cash  retainer  for  Board  service  and  additional  cash  retainers  for  serving  as  a
committee chair. Directors do not receive meeting fees in addition to the retainers. The annual cash retainer is generally paid in
advance in two equal installments in January and July of each year. The table below sets forth the cash retainers for 2019:

Annual  Retainer
Annual  Chair  Retainers

$110,000
$100,000 for Non-Executive Chairman
$25,000 for Audit Committee Chair
$20,000 for MD&C Committee Chair
$15,000 for Nominating and Governance Committee Chair

2020 Non-Employee Director Compensation

In February 2020, the MD&C Committee conducted its annual review of non-employee director compensation with the assistance
of  the  independent  third-party  consultant.  The  MD&C  Committee  recommended,  and  the  Board  of  Directors  approved,  the
following increases in Non-Employee Director Compensation, with such increases to take effect with the next installments to be
paid or granted in July 2020: (a) annual grant of Common Stock increased from $155,000 to $165,000; (b) annual cash retainer
increased from $110,000 to $115,000 and (c) annual cash retainer for the Nominating and Governance Committee Chair increased
from  $15,000  to  $20,000.  Prior  to  this  change,  non-employee  director  compensation  had  been  held  flat  since  February  2017.

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BOARD  OF  DIRECTORS

Stock Ownership Guidelines for Non-Employee Directors

Our non-employee directors are subject to ownership guidelines that establish a minimum ownership level and require that all
net shares received in connection with a stock award, after selling shares to pay all applicable taxes, be held during their tenure
as a director and for one year following termination of Board service. The MD&C Committee amended the ownership guidelines
for employees and directors in November 2018 to increase the assumed stock price from $60 per share to $80 per share, to better
reflect more recent sustained market prices for our Common Stock. As a result, non-employee directors are now required to hold
7,000 shares, valued at approximately five times the 2019 annual cash retainer for non-employee directors. There is no deadline
for  non-employee  directors  to  reach  their  ownership  guideline;  however,  the  MD&C  Committee  performs  regular  reviews  to
confirm  that  all  non-employee  directors  are  in  compliance  or  are  showing  sustained  progress  toward  achievement  of  their
ownership  guideline.  All  of  our  non-employee  directors  have  reached  the  ownership  guideline,  except  our  newest  director,
Mr. Plummer, is making appropriate progress toward his ownership guideline. Additionally, our Insider Trading Policy provides
that directors are not permitted to hedge their ownership of Company securities, including trading in options, warrants, puts and
calls or similar derivative instruments on any security of the Company or selling any security of the Company ‘‘short.’’

Director Compensation Table

The table below shows the aggregate cash paid, and stock awards issued, to the non-employee directors in 2019 in accordance
with the descriptions set forth above:

Name

Frank M. Clark, Jr.

Andr´es R. Gluski

Patrick W. Gross

Victoria M. Holt

Kathleen M. Mazzarella

William B. Plummer(2)

John C. Pope

Thomas H. Weidemeyer

Fees  Earned
or  Paid  in
Cash  ($)

Stock
Awards
($)(1)

Total  ($)

130,000

155,058

285,058

110,000

155,058

265,058

135,000

155,058

290,058

110,000

155,058

265,058

125,000

155,058

280,058

44,500

62,779

107,279

110,000

155,058

265,058

210,000

254,956

464,956

(1) Amounts in this column represent the grant date fair value of stock awards granted in 2019, in accordance with
Financial Accounting Standards Board Accounting Standards Codification Topic 718. The grant date fair value of the
awards is equal to the number of shares issued multiplied by the average of the high and low market price of our
Common Stock on each date of grant; there are no assumptions used in the valuation of shares.

(2) Prorated compensation for the period from Mr. Plummer’s election on August 19, 2019 through December 31, 2019.

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ELECTION OF DIRECTORS

(Item  1  on  the  Proxy  Card)

The first item on the proxy card is the election of eight directors
The Board will act on the resignation, taking into account the
to serve until the 2021 Annual Meeting of Stockholders or until Nomination  and  Governance  Committee’s  recommendation,
and publicly disclose its decision and rationale behind it within
their  respective  successors  have  been  duly  elected  and
qualified.  The  Board  has  nominated  the  eight  director
90 days of the date of the certification of the election results.
candidates named below and recommends that you vote FOR
their election. If any nominee is unable or unwilling to serve as
a director, which we do not anticipate, the Board, by resolution,
may reduce the number of directors that constitute the Board
or  may  choose  a  substitute.  To  be  elected,  a  director  must
receive a majority of the votes cast with respect to that director
at  the  meeting.  Our  By-laws  provide  that  if  the  number  of
shares voted ‘‘for’’ any director nominee does not exceed 50%
of  the  votes  cast  with  respect  to  that  director,  he  or  she  will
tender  his  or  her  resignation  to  the  Board  of  Directors
contingent on the acceptance of such resignation by the Board.
The Nominating and Governance Committee will then make a
recommendation to the Board on whether to accept or reject
the resignation, or whether other action should be taken.

The table below shows all of our director nominees; their ages,
terms of office on our Board; experience within at least the past
five  years;  and  qualifications  our  Board  considered  when
inviting them to serve as a director as well as nominating them
for  re-election.  We  believe  that,  as  a  general  matter,  our
directors’  past  five  years  of  experience  gives  an  indication  of
the wealth of knowledge and experience these individuals have
and that our Board considered; however, we have also included
specific skills and areas of expertise that makes each of these
individuals  a  valuable  member  of  our  Board.  Each  of  the
director nominees currently serves on our Board of Directors.

Director  Nominees

FRANK  M.  CLARK,  JR.

POSITION AND  BUSINESS  EXPERIENCE

Chairman  and  Chief  Executive  Officer — ComEd  (energy  services  company  and
subsidiary of Exelon Corporation) from 2005 to 2012; President — ComEd from 2001 to
2005.

Executive Vice President and Chief of Staff — Exelon Corporation (public utility holding
company) from 2004 to 2005; Senior Vice President — Exelon Corporation from 2001 to
2004.

President of the Chicago Board of Education.

26AUG201916382370

Director of Aetna, Inc. from 2006 to November 2018.

Age:

 74

Director  since:
2002

Board  Committees:
Audit and Management
Development &
Compensation (Chair)

Director of BMO Financial Corp., a private company, from 2005 to December 2016.

QUALIFICATIONS

Mr.  Clark  served  in  executive  positions  at  a  large  public  utility  company  for  over  a
decade,  providing  him  with  extensive  experience  and  knowledge  of  large  company
management,  operations  and  business  critical  functions.  His  background  in  policy-
related matters, including regulatory and governmental affairs, human resources and
labor  relations  are  a  valuable  asset  to  the  Company.  He  also  brings  over  15  years  of
experience as a member of a public company board of directors.

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ELECTION  OF  DIRECTORS

JAMES  C.  FISH,  JR.

POSITION AND  BUSINESS  EXPERIENCE

President and Chief Financial Officer from July 2016 to November 2016.

Executive Vice President and Chief Financial Officer from 2012 to July 2016.

Senior Vice President — Eastern Group from 2011 to 2012.

Area Vice President — Pennsylvania and West Virginia Area from 2009 to 2011.

Market Area General Manager — Western Pennsylvania/West Virginia from 2008 to 2009
and Rhode Island/Southern Massachusetts from 2006 to 2008.

26AUG201916383878

QUALIFICATIONS

Age:

 57

Director  since:
November 2016

ANDR´ES  R.  GLUSKI

Mr. Fish has been our President and Chief Executive Officer and a member of the Board
of Directors since November 2016. Mr. Fish joined the Company in 2001 and held several
key  positions  with  the  Company  prior  to  his  promotion,  including  Executive  Vice
President and Chief Financial Officer, Senior Vice President for the Company’s Eastern
Group,  Area  Vice  President  for  the  Pennsylvania  and  West  Virginia  Area  and  Vice
President  of  Price  Management.  As  a  result,  Mr.  Fish  has  a  broad  and  deep
understanding  of  the  Company  and  the  strategic  actions  necessary  to  deliver
stockholder value.

POSITION AND  BUSINESS  EXPERIENCE

President, Chief Executive Officer and Director — The AES Corporation (global energy
company) since 2011; Executive Vice President and Chief Operating Officer — The AES
Corporation from 2007 to 2011.

Director of AES Gener (Chile) from 2005 to January 2020.

Director of Cliffs Natural Resources from 2011 to July 2014.

26AUG201916380888

QUALIFICATIONS

Age:

 62

Director  since:
January 2015

Board  Committees:
Audit and Management
Development &
Compensation

Mr. Gluski has been President and CEO of The AES Corporation, a Fortune 500 company
in the electricity sector, since 2011. During his tenure, he has led the transformation of
the company from a mainly fossil based generation provider to a leader in renewable
energy,  energy  storage  and  cloud-based  energy  efficiency  services.  Mr.  Gluski  has
extensive  experience  in  finance,  operations  and  turnarounds.  He  is  currently  on  the
Board  of  Directors  of  the  Edison  Electric  Institute,  Chairman  of  the  Council  of  the
Americas and has been voted one of the ‘‘Most Influential Leaders’’ by Latino Leaders
magazine.

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ELECTION  OF  DIRECTORS

VICTORIA  M.  HOLT

POSITION AND  BUSINESS  EXPERIENCE

President,  Chief  Executive  Officer  and  Director — Proto  Labs,  Inc.  (online  and
technology-enabled quick-turn manufacturer) since February 2014.

President  and  Chief  Executive  Officer — Spartech  Corporation  (a  leading  producer  of
plastic  sheet,  compounds  and  packaging  products)  from  2010  to  2013;  Director  of
Spartech Corporation from 2005 to 2013.

Director  of  Piper  Sandler  Companies  (formerly  Piper  Jaffray  Companies)  since
September 2019.

Director of Watlow Electric Manufacturing Company, a private company, since 2012.

7MAR201917153538

QUALIFICATIONS

Age:

 62

Director  since:
2013

Board  Committees:
Audit and Management
Development &
Compensation

Ms. Holt has served in executive positions at public companies for many years, providing
her with extensive knowledge about operations, management, logistical requirements
and measuring financial performance of large public companies. Her background and
education provide her with expertise in applying environmental solutions critical to our
Company’s strategy. She also has many years of experience serving on a public company
board of directors.

KATHLEEN  M.  MAZZARELLA

7MAR201917151972

Age:

 60

Director  since:
October 2015

Board  Committees:
Management
Development &
Compensation and
Nominating &
Governance (Chair)

POSITION AND  BUSINESS  EXPERIENCE

Chairman,  President  and  Chief  Executive  Officer — Graybar  Electric  Company,  Inc.
(distributor of electrical, communications and data networking products and provider of
related  supply  chain  management  and  logistics  services)  since  2013;  President  and
Chief Executive Officer — Graybar Electric Company, Inc. from 2012 to 2013; Executive
Vice President and Chief Operating Officer — Graybar Electric Company, Inc. from 2010
to 2012.

Director of Cigna Corporation since December 2018.

Director of Express Scripts Holding Company from June 2017 until acquisition by Cigna
Corporation in December 2018.

Director of Core & Main, a private company, since January 2019.

Director  of  Federal  Reserve  Bank  of  St.  Louis  from  January  2015  to  December  2019;
Chair of the Board from April 2016 to December 2019.

QUALIFICATIONS

Ms.  Mazzarella  has  experience  serving  as  the  chief  executive  of  a  large  corporation,
developing expertise in the areas of logistics and supply chain management. During her
40-year tenure at Graybar, Ms. Mazzarella has held executive-level positions in sales,
human resources, strategic planning and marketing. This diverse background combined
with her deep and valuable experience leading various aspects of a customer-focused
business will help the Company achieve its strategy to provide an exceptional customer
experience. She also has experience serving on large public company, private company
and non-profit boards.

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ELECTION  OF  DIRECTORS

WILLIAM  B.  PLUMMER

POSITION AND  BUSINESS  EXPERIENCE

Executive  Vice  President  and  Chief  Financial  Officer — United  Rentals,  Inc.  (world’s
largest equipment rental company) from 2008 to October 2018; Senior Adviser — United
Rentals, Inc. from October 2018 to January 2019.

Director of Global Payments Inc. since May 2017.

Chairman of the Board — Nesco Holdings, Inc. since July 2019.

13MAR202003551661

Director of Venture Metals, LLC, a private company, since July 2019.

Age:

 61

Director  since:
August 2019

Board  Committees:
Audit and Management
Development &
Compensation

JOHN  C.  POPE

Director of John Wiley & Sons, Inc. from 2003 to September 2019.

Director of UIL Holdings Corporation from 2013 to December 2015.

Director of United Rentals North America, Inc., a private company, from 2008 to January
2019.

QUALIFICATIONS

Mr. Plummer has more than two decades of financial leadership experience. During his
tenure  at  United  Rentals,  Mr.  Plummer  was  responsible  for  the  development  of  the
company’s finance activities, investor relations, and co-led its merger, acquisition and
divestiture  strategies.  Mr.  Plummer  also  served  as  Chief  Financial  Officer  of  Dow
Jones  &  Company,  where  he  set  policy  for  global  finance  and  corporate  strategy.
Mr. Plummer has experience as member of the board of directors of a number of other
large  public  companies,  with  particular  focus  on  audit  committee  service  and
leadership.

POSITION AND  BUSINESS  EXPERIENCE

Chairman of the Board — PFI Group (private investment firm) since 1994.

Chairman of the Board — R.R. Donnelley & Sons Company since May 2014; Director of
R.R. Donnelley & Sons Company, or predecessor companies, since 1996.

Director of The Kraft Heinz Company, or predecessor companies including Kraft Foods
Group, Inc., since 2001.

Director of Talgo S.A. since May 2015.

7MAR201917151496

Former Directorships: Con-way, Inc., or predecessor companies, from 2003 to October
2015; Dollar Thrifty Automotive Group, Inc. from 1997 to 2012; and Navistar International
Corporation from 2012 to 2013.

Age:

 70

Director  since:
1997

Board  Committees:
Management
Development &
Compensation and
Nominating &
Governance

QUALIFICATIONS

Prior to his service on the boards of multiple major corporations, Mr. Pope served in
executive  operational  and  financial  positions  at  large  airline  companies  for  almost
20  years,  providing  him  with  extensive  experience  and  knowledge  of  management  of
large public companies with large-scale logistical challenges, high fixed-cost structure
and significant capital requirements. His background, education and board service also
provide him with expertise in finance and accounting. Mr. Pope has served on the board
of directors for many public companies for over 30 years.

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ELECTION  OF  DIRECTORS

THOMAS  H.  WEIDEMEYER

POSITION AND  BUSINESS  EXPERIENCE

Chief Operating Officer — United Parcel Service, Inc. (package delivery and supply chain
services  company)  from  2001  to  2003;  Senior  Vice  President — United  Parcel
Service, Inc. from 1994 to 2003.

President, UPS Airlines (UPS owned airline) from 1994 to 2003.

Director of NRG Energy, Inc. since 2003.

Director of The Goodyear Tire & Rubber Company since 2004 (retiring April 2020)

Director of Amsted Industries Incorporated, a private company, since 2007.

7MAR201917153069

QUALIFICATIONS

Mr.  Weidemeyer  served  in  executive  positions  at  a  large  public  company  for  several
years and has served as our Non-Executive Chairman of the Board since May 2018. His
roles  encompassed  significant  operational  management  responsibility,  providing  him
knowledge  and  experience  in  an  array  of  functional  areas  critical  to  large  public
companies, including supply chain and logistics management. Mr. Weidemeyer also has
over 15 years of experience serving on the board of directors for public companies.

Age:

 72

Director  since:
2005

Chairman  of  the
Board  since:
May 2018

Board  Committees:
Audit, Management
Development &
Compensation and
Nominating &
Governance

FOR THE BOARD OF DIRECTORS RECOMMENDS THAT YOU VOTE FOR THE ELECTION

OF EACH OF THE EIGHT DIRECTOR NOMINEES.

16MAR202023050719

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DIRECTOR AND OFFICER STOCK
OWNERSHIP

Our  Board  of  Directors  has  adopted  stock  ownership
guidelines  for  our  non-employee  directors  based  on  the
recommendation  of  the  MD&C  Committee,  as  described  in
Non-Employee Director Compensation on page 15 of this Proxy
Statement. Our executive officers, including Mr. Fish, are also
subject  to  stock  ownership  guidelines,  as  described  in  the
Compensation Discussion and Analysis beginning on page 26
of this Proxy Statement.

The Security Ownership of Management table below shows the
number  of  shares  of  Common  Stock  each  director  and  each
executive officer named in the Summary Compensation Table
on page 40 beneficially owned as of March 16, 2020, our record
date for the annual meeting, as well as the number owned by
all  directors  and  currently-serving  executive  officers  as  a
group.  These 
in  the
aggregate, own less than 1% of our outstanding shares as of
the record date.

individuals,  both 

individually  and 

SECURITY OWNERSHIP OF MANAGEMENT

Name

Frank M. Clark, Jr.

Andr´es R. Gluski

Patrick W. Gross

Victoria M. Holt

Kathleen M. Mazzarella(3)

William B. Plummer

John C. Pope

Thomas H. Weidemeyer(4)

James C. Fish, Jr.

Devina A. Rankin

John J. Morris, Jr.

Tara J. Hemmer

Steven R. Batchelor

All directors and executive officers as a group (17 persons)(5)

Shares  of  Common
Stock  Owned(1)

Shares  of  Common
Stock  Covered  by
Exercisable  Options(2)

32,129

11,169

24,942

17,271

9,081

1,186

53,497

31,165

264,369

25,473

86,855

21,425

21,168

657,866

—

—

—

—

—

—

—

—

53,312

54,456

23,803

27,442

14,036

288,726

(1) The table reports beneficial ownership in accordance with Rule 13d-3 under the Exchange Act. The amounts reported above
include  3,947  stock  equivalents  attributed  to  Mr.  Fish, 2,220  stock  equivalents  attributed  to  Mr.  Morris  and  966  stock
equivalents attributed to Mr. Batchelor, based on their holdings in the Company’s 401(k) Retirement Savings Plan stock fund.
The  amounts  reported  above  also  include  94,844  shares  of  Common  Stock  deferred  by  Mr.  Fish.  Deferred  shares  were
earned on account of vested equity awards and pay out in shares of Common Stock after the executive’s departure from the
Company pursuant to the Company’s 409A Deferral Savings Plan (‘‘409A Deferral Plan’’).

Executive officers may choose a Waste Management stock fund as an investment option for deferred cash compensation
under the Company’s 409A Deferral Plan. Interests in the fund are considered phantom stock because they are equal in value
to shares of our Common Stock, but these amounts are not invested in stock or funds. Phantom stock is not included in the
table  above,  but  it  represents  an  investment  risk  based  on  the  performance  of  our  Common  Stock.  Mr.  Morris  and
Mr. Batchelor have 2,410 and 4,950 phantom stock equivalents, respectively, under the 409A Deferral Plan.

(2)

Includes the number of options currently exercisable and options that will become exercisable within 60 days of our record
date.

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DIRECTOR  AND  OFFICER  STOCK  OWNERSHIP

(3) Shares are held by the Mazzarella Living Trust, a joint revocable trust for which Ms. Mazzarella and her husband serve as

trustees.

(4) Shares are held by the Weidemeyer Living Trust, a joint revocable trust for which Mr. Weidemeyer and his wife serve as

trustees.

(5)

Included in the ‘‘All directors and currently-serving executive officers as a group’’ are 10,411 stock equivalents attributable to
the executive officers’ collective holdings in the Company’s 401(k) Retirement Savings Plan stock fund. This group also holds
an aggregate of 8,358 phantom stock equivalents under the 409A Deferral Plan that are not included in the table.

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SECURITY OWNERSHIP OF CERTAIN
BENEFICIAL OWNERS

The table below shows information for persons known to us to beneficially own more than 5% of our Common Stock based on
their filings with the SEC through March 16, 2020.

Name  and  Address

The Vanguard Group

100 Vanguard Boulevard
Malvern, PA 19355

BlackRock, Inc.

55 East 52nd Street
New York, NY 10055

William H. Gates III

One Microsoft Way
Redmond, WA 98052

Shares  Beneficially
Owned

Number

Percent(1)

36,362,006(2)

8.6%

33,503,929(3)

7.9%

33,217,344(4)

7.8%

(1) Percentage is calculated using the number of shares of Common Stock outstanding and entitled to vote as of March 16, 2020.

(2) This information is based on a Schedule 13G/A filed with the SEC on February 12, 2020. The Vanguard Group reports that it
has sole or shared voting power over 774,144 shares of Common Stock and sole or shared dispositive power over 36,362,006
shares of Common Stock beneficially owned.

(3) This information is based on a Schedule 13G/A filed with the SEC on February 6, 2020. BlackRock, Inc. reports that it has sole
voting power over 29,250,490 shares of Common Stock and sole dispositive power over 33,503,929 shares of Common Stock
beneficially owned.

(4) This information is based on a Schedule 13G/A filed with the SEC on February 13, 2020. Mr. Gates reports that he has sole
voting  and  dispositive  power  over  14,583,672  shares  of  Common  Stock  held  by  Cascade  Investment,  L.L.C.,  as  the  sole
member of such entity. Additionally, the Schedule 13G/A reports that Mr. Gates and Melinda French Gates share voting and
dispositive power over 18,633,672 shares of Common Stock beneficially owned by Bill & Melinda Gates Foundation Trust.

DELINQUENT SECTION 16(A)
REPORTS

The federal securities laws require our executive officers and directors to file reports of their holdings and transactions in our
Common Stock with the SEC and the New York Stock Exchange. Based on a review of the forms and written representations from
our executive officers and directors, we are aware of one delinquent report for 2019. On May 1, 2019, Mr. Batchelor received a
distribution from the 409A Deferral Plan stock fund that was automatically made pursuant to his prior election for a date-specific
withdrawal to occur on that date. The corresponding decrease in Mr. Batchelor’s phantom stock holdings was not reported on a
Form 4 at the time, but upon discovery was reported on a Form 5 in January 2020.

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EXECUTIVE OFFICERS

The following is a listing of our current executive officers, their ages and their business experience for at least the past five years
(other  than  Mr.  Fish,  whose  age,  experience  and  qualifications  are  included  in  the  director  nominees  section  of  this  Proxy
Statement). Unless otherwise specified, all prior positions listed below were with our Company.

Name

Steven R. Batchelor

Charles C. Boettcher

Age

62

46

Tara J. Hemmer

John J. Morris, Jr.

Leslie K. Nagy

Tamla D. Oates-Forney

Devina A. Rankin

Nikolaj H. Sjoqvist

Michael J. Watson

47

50

45

48

44

47

50

Positions  Held  and  Business  Experience  for  Past  Five  Years

Senior Vice President — Operations since January 2019.
Vice President, Collections and Fleet Operations from 2013 to December 2018.

Executive  Vice  President,  Corporate  Development  and  Chief  Legal  Officer  since
February 2020.
Senior Vice President, Corporate Development and Chief Legal Officer from May 2019
to February 2020.
Senior Vice President and Chief Legal Officer from January 2017 to May 2019.
Also served as Chief Compliance Officer from May 2017 to February 2018.
Vice President and General Counsel from September 2016 to December 2016.
Executive Vice President, Chief Financial Officer and General Counsel of Oilfield Water
Logistics,  a  produced  water  gathering,  transportation  and  disposal  company,  from
November 2015 to August 2016.
Senior  Vice  President,  General  Counsel,  Chief  Compliance  Officer  and  Corporate
Secretary of Eagle Rock Energy Partners, L.P., a master limited partnership engaged
in  midstream  gathering  and  processing,  upstream  exploration  and  production  and
minerals/royalties, from 2007 to October 2015.

Senior Vice President — Operations since January 2019.
Senior  Vice  President  —  Operations,  Safety  and  Environmental  Compliance  from
January 2018 to December 2018.
Vice  President  —  Disposal  Operations,  Closed  Sites  and  Environmental  Compliance
from September 2017 to January 2018.
Area Vice President — Greater Mid-Atlantic Area from 2012 to May 2017.

Executive Vice President and Chief Operating Officer since January 2019.
Senior Vice President — Operations from 2012 to December 2018.
Chief Strategy Officer from March 2012 to July 2012.
Area Vice President — Greater Mid-Atlantic Area from 2011 to 2012.

Vice President and Chief Accounting Officer since November 2017.
Principal  Accounting  Officer  and  Controller,  Parker  Drilling  Company,  an  oilfield
services company, from 2014 to November 2017.

Senior Vice President and Chief Human Resources Officer since December 2018.
Vice  President,  Human  Resources,  GE  Energy  Connections,  an  electrification  and
automation  business  included  in  the  General  Electric  Company  multinational
conglomerate, from 2014 to April 2018.

Executive Vice President and Chief Financial Officer since February 2020.
Senior Vice President and Chief Financial Officer from February 2017 to February 2020.
Also continued to serve as Treasurer from February 2017 to August 2017.
Vice  President,  Treasurer  and  Acting  Chief  Financial  Officer  from  January  2017  to
February 2017.
Vice President and Treasurer from 2012 to January 2017.

Senior Vice President and Chief Digital Officer since October 2017.
Vice President — Revenue Management from 2012 to October 2017.

Senior Vice President and Chief Customer Officer since October 2018.
Area Vice President — Illinois / Missouri Valley Area from 2013 to September 2018.

•
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2020 Proxy Statement

25

EXECUTIVE COMPENSATION

COMPENSATION  DISCUSSION  AND  ANALYSIS

Introduction

information  about 

The  Company’s  Compensation  Discussion  and  Analysis
the  Company’s  executive
provides 
compensation  philosophy  and 
its
the  components  of 
compensation programs. This includes information about how
compensation of the Company’s named executive officers for
the  fiscal  year  ended  December  31,  2019  aligned  with  the
Company’s  2019  financial  goals  and  performance.  The
Compensation  Discussion  and  Analysis  helps  readers  better
understand 
the  Summary
Compensation Table and other accompanying tables included
in this Proxy Statement.

information 

found 

the 

in 

This  Compensation  Discussion  and  Analysis  focuses  on  our
executive pay program as it relates to the following executive
officers  during  2019,  whom  we  refer  to  as  the  ‘‘named
executive officers’’ or ‘‘named executives’’:

•

•

•

•

•

Mr. James C. Fish, Jr. — President and Chief Executive
Officer since November 2016.

Ms. Devina A. Rankin — Senior Vice President and Chief
Financial Officer since February 2017.

Mr. John J. Morris, Jr. — Executive Vice President and
Chief Operating Officer since January 2019; Senior Vice
President,  Operations  from  July  2012  to  December
2018.

Ms.  Tara  J.  Hemmer  —  Senior  Vice  President,
Operations since January 2019.

Mr.  Steven  R.  Batchelor  —  Senior  Vice  President,
Operations since January 2019.

For  additional 
information  about  the  named  executives’
background  and  prior  experience  with  the  Company  and
Ms. Rankin’s  promotion 
in  February  2020,  please  see
‘‘Executive Officers’’ on pg 25 of this Proxy Statement.

Executive  Summary

The  objective  of  our  executive  compensation  program  is  to
attract, retain, reward and incentivize talented employees who
will  lead  the  Company  in  the  successful  execution  of  our
strategy.  The  Company  seeks  to  accomplish  this  goal  by
designing  a  compensation  program  that  is  supportive  of  and
aligns  with  the  strategy  of  the  Company  and  the  creation  of
stockholder  value,  while  discouraging  excessive  risk-taking.
The following key structural elements and policies further the
objective of our executive compensation program:

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26

•

•

•

•

•

•

•

a  substantial  portion  of  executive  compensation  is
linked  to  Company  performance,  through  annual  cash
incentive  performance  criteria  and  long-term  equity-
based  incentive  awards.  As  a  result,  our  executive
compensation program provides for notably higher total
compensation  in  periods  of  above-target  Company
performance,  as  we  saw  with  respect  to  some
compensation  elements  in  2019.  Performance-based
annual  cash  incentive  and  long-term  equity-based
incentive awards comprised approximately 88% of total
2019  target  compensation  for  our  President  and  Chief
Executive Officer, while approximately 80% of the 2019
target compensation opportunities for our other named
executives was performance-based;

at  target,  70%  of  total  compensation  of  our  President
and Chief Executive Officer was tied to long-term equity
awards,  and  approximately  62%  of  total  compensation
of  our  other  named  executives  was  tied  to  long-term
equity  awards,  which  aligns  executives’  interests  with
those of stockholders;

our total direct compensation opportunities for named
executive officers are targeted to fall in a range around
the competitive median;

performance-based  awards  include  threshold,  target
and  maximum  payouts  correlating  to  a  range  of
performance  outcomes  and  are  based  on  a  variety  of
indicators  of  performance,  which  limits  risk-taking
behavior;

performance stock units with a three-year performance
period,  as  well  as  stock  options  that  vest  over  a
interests  with
three-year  period, 
long-term  performance  and  reduce 
incentives  to
maximize performance in any one year;

link  executives’ 

all  of  our  executive  officers  are  subject  to  stock
ownership guidelines, which we believe demonstrates a
commitment  to,  and  confidence  in,  the  Company’s
long-term prospects;

the  Company  has  clawback  provisions  in  its  equity
award  agreements  and  executive  officer  employment
agreements,  and  has  adopted  a  clawback  policy
applicable to annual incentive compensation, designed
to recoup compensation when cause and/or misconduct
are found;

•

•

our  executive  officer  severance  policy  implemented  a
limitation on the amount of benefits the Company may
provide  to 
its  executive  officers  under  severance
agreements  entered  into  after  the  date  of  such  policy
(the ‘‘Severance Limitation Policy’’); and

the Company has adopted a policy that prohibits it from
entering  into  new  agreements  with  executive  officers
that  provide  for  certain  death  benefits  or  tax  gross-up
payments.

2019 Pay-for-Performance

During  2019,  we  continued  our  focus  on  optimizing  our  solid
waste  business,  developing  our  people  and  investing  in
technology to better serve our customers. We produced strong
operating  results  from  our  collection  and  disposal  business,
and these results demonstrate that that we are investing in the
right areas and driving the right behaviors. This positive 2019
performance continues to position management to execute on
the strategic long-term growth goals of the Company through
investments in our employees, technology, and asset network.
Following  is  a  summary  of  the  2019  compensation  program
results:

Total Shareholder Return

With  respect  to  the  half  of  the  performance  share  units
(‘‘PSUs’’) granted in 2017 with a three-year performance
period ended December 31, 2019 that was subject to total
shareholder  return  relative 
the
performance  of  the  Company’s  Common  Stock  on  this
measure translated into a percentile rank relative to the
S&P 500 of 73.66%, resulting in a 194.7% payout on these
PSUs  in  shares  of  Common  Stock.  This  performance
directly  benefited  our  stockholders,  delivering  total
shareholder  return  of  69.83%  over  the  three-year
performance period.

the  S&P  500, 

to 

EXECUTIVE  COMPENSATION

Cash Flow Generation

The  Company  generated  net  cash  flow  from  operating
activities,  less  capital  expenditures,  for  purposes  of  the
performance  goal  associated  with  the  other  half  of  our
PSUs  granted  in  2017,  of  $5.959  billion,  exceeding  the
maximum  performance  level  of  $5.336  billion  for  the
three-year performance period ended December 31, 2019.
This performance resulted in a maximum 200% payout on
these PSUs in shares of Common Stock.

Annual Incentive Performance Measures

Company  performance  on  annual  cash 
incentive
performance measures for named executive officers is set
forth  below.  Due  to  these  results,  each  of  the  named
executives received an annual cash incentive payment for
fiscal year 2019 equal to 99.47% of target.

Income from Operations, excluding Depreciation and
Amortization— $4.360 billion, exceeding threshold of
$4.216  billion  but  below  target  of  $4.454  billion,
yielding a payout of 84.33%

Income from Operations Margin— 18.03%, exceeding
threshold of 18.0%, but below target of 18.3%, yielding
a payout of 64.22%

Internal  Revenue  Growth— defined  as 
internal
revenue  growth  from  yield,  plus  internal  revenue
growth from volume, at the consolidated level for the
traditional  solid  waste  business — 5.4%,  exceeding
maximum  of  5.3%.  This  performance  would  have
yielded  a  payout  of  200%  for  that  metric,  but
management  proposed,  and  the  MD&C  Committee
approved, a reduced payout of 165% on this metric to
more fairly reward actual achievement.

2019 Actual Performance and Compensation Payouts

Maximum

Target

Threshold

Annual Incentive Plan

5.4% Actual
3.9% Target
(25% weight)

165.0%

$4.360B Actual
$4.454B Target
(50% weight)

18.03% Actual
18.30% Target
(25% weight)

84.33%

64.22%

Income from
Operations,
excluding
Depreciation &
Amortization

Income from
Operations
Margin

Internal
Revenue
Growth

Combined
Results

99.47%

Annual
Incentive
Award
Payout

Long-Term Performance Share Units

73.66th Percentile Actual
50th Percentile Target
(50% weight)

$5.959B Actual
$4.951B Target
(50% weight)

194.7%

200.0%

Combined
Results

197.4%

Relative TSR
(S&P 500)

Cash Flow
Generation

PSU Award
Payout

12MAR202009342965

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Our  Compensation  Philosophy  for  Named
Executive  Officers

The Company’s compensation philosophy is designed to:

•

•

•

Attract  and  retain  exceptional  employees  through
competitive compensation opportunities;

and 

Encourage 
through
substantial  at-risk  performance-based  compensation,
while discouraging excessive risk-taking behavior; and

performance 

reward 

Align  our  decision  makers’  long-term  interests  with
those of our stockholders through emphasis on equity
ownership.

Additionally,  our  compensation  philosophy  is  intended  to
encourage executives to embrace the Company’s strategy and
to lead the Company in setting aspirations that will continue to
drive exemplary performance.

•

•

•

Base salaries should be paid within a range of plus or
minus  10%  around  the  competitive  median,  with
attention  given  to  individual  circumstances,  including
strategic importance of the named executive’s role, the
executive’s experience and individual performance;

short-term 

Target 
incentive
and 
opportunities should generally be set at the competitive
median; and

long-term 

Total  direct  compensation  opportunities  should
generally be within a range of plus or minus 20% around
the competitive median.

the  advisory  vote  on With  respect  to  our  named  executive  officers,  the  MD&C
Committee  believes  that  total  direct  compensation  at  target
should be in a range around the competitive median according
to the following:

EXECUTIVE  COMPENSATION

On  the  whole,  the  2019  compensation  program  continued  to
demonstrate  alignment  between  executive  pay  and  Company
performance.  The  payouts  on  the  PSUs  granted  in  2017
correlate  with  outstanding  cash  flow  generation  and  total
shareholder  return  over  the  three-year  performance  period.
The  blended  results  of  the  annual  incentive  performance
measures, after a voluntary reduction in the payout under the
internal revenue growth measure to better calibrate this new
performance measure, were almost exactly at target. Overall,
these  results  reflect  strong  pay-for-performance,  with  both
shareholders and executives being rewarded.

Consideration of Stockholder Advisory Vote

for 

When  establishing  2019  compensation 
the  named
executives,  the  MD&C  Committee  noted  the  results  of  the
advisory stockholder votes on executive compensation, with at
least 96% of shares present and entitled to vote at the annual
meeting  voting 
the  Company’s  executive
compensation  every  year  since 
compensation  was  implemented.  Accordingly,  the  results  of
the  stockholder  advisory  vote  have  not  caused  the  MD&C
Committee  to  recommend  any  changes  to  our  compensation
practices.

favor  of 

in 

2020 Compensation Program Preview

including  outstanding 

The  MD&C  Committee  continually  reviews  our  compensation
program  to  ensure  it  is  clearly  aligned  with  the  business
strategy and best supports the accomplishment of our goals,
and  its  choice  of  long-term  performance  measures  and
respective  weighting  has  been  consistent  since  2016.  The
MD&C Committee is pleased with the results that have been
financial  results  while
delivered, 
maintaining  our  focus  on  pricing,  capital  allocation  and  cost
control. Accordingly, the Committee has approved keeping the
2020 long-term incentive program design consistent with the
2019  design.  The  MD&C  Committee  has  also  approved
retaining the annual incentive program design consistent with
the  prior  year,  which  included  the  introduction  of  the  new
internal revenue growth measure. This consistency reinforces
the  MD&C  Committee’s  efforts  to  maintain  a  compensation
program  that  is  straightforward,  easy  to  communicate  and
readily translates into actionable goals.

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28

Overview  of  Elements  of  Our  2019  Executive  Compensation  Program

EXECUTIVE  COMPENSATION

Component

Purpose

Key  Features

To attract and retain executives Adjustments to base salary primarily consider competitive
with a competitive level of
regular income

market data and the executive’s individual performance and
responsibilities.

Timing

Current

Short-Term
Performance
Incentive

Base Salary

Annual Cash
Incentive

To encourage and reward
contributions to our annual
financial objectives through
performance-based
compensation subject to
challenging, yet attainable,
objective and transparent
metrics

Cash incentives are targeted at a percentage of base salary
and range from zero to 200% of target based on the following
performance measures:

•

•

•

Income from Operations, excluding Depreciation and
Amortization—designed to encourage balanced growth and
profitability (weighted 50%);

Income from Operations Margin — defined as Income from
Operations as a percentage of Revenue — motivates
executives to control costs and operate efficiently while
focusing on yield (weighted 25%); and

Internal Revenue Growth — defined as internal revenue
growth from yield, plus internal revenue growth from
volume, at the consolidated level for the traditional solid
waste business — designed to support strategic growth goals
(weighted 25%).

The MD&C Committee has discretion to increase or decrease
an individual’s payment by up to 25% based on individual
performance, but such modifier has never been used to
increase a payment to a named executive.

Number of shares delivered range from zero to 200% of the
initial target grant based on performance over a three-year
performance period.

Payout on half of each executive’s PSUs granted in 2019 is
dependent on cash flow generation, defined as net cash flow
provided by operating activities, less capital expenditures, with
certain exclusions, which continues our focus on capital
discipline, while also aligning the Company with stockholders’
free cash flow expectations.

Payout on the remaining half of the PSUs granted in 2019 is
dependent on total shareholder return relative to other
companies in the S&P 500 over the three-year performance
period.

PSUs earn dividend equivalents that are paid at the end of the
performance period based on the number of shares earned.
Recipients can defer the receipt of shares, in which case such
shares of Common Stock will be paid out, without interest, at
the end of the deferral period.

Long-Term
Performance
Incentives

Performance Share To encourage and reward
Units

building long-term stockholder
value through successful
strategy execution;

To retain executives; and

To increase stockholder
alignment through executives’
stock ownership

Stock Options

Restricted Stock
Units

To support the growth element Stock options vest in 25% increments on the first two
of the Company’s strategy and
encourage and reward stock
price appreciation over the
long-term;

anniversaries of the date of grant and the remaining 50% vest
on the third anniversary.

Exercise price is the average of the high and low market price
of our Common Stock on the date of grant.

To retain executives; and

To increase stockholder
alignment through executives’
stock ownership

Used on a limited basis
(e.g. promotion and new hire)
to make awards that
encourage and reward
long-term performance and
increase alignment with
stockholders

Stock options have a term of ten years.

No restricted stock units (‘‘RSUs’’) were granted to named
executives in 2019.

RSUs typically vest in full three years after the date of grant.
Time-based vesting aids retention. Dividend equivalents on
RSUs accrue and are paid in cash upon vesting.

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29

EXECUTIVE  COMPENSATION

Deferral  Plan. Each  of  our  named  executive  officers  is
eligible to participate in our 409A Deferral Plan and may elect
to  defer  receipt  of  portions  of  their  base  salary  and  cash
incentives  in  excess  of  the  annual  compensation  threshold
established  under  Section  401(a)(17)  of  the  Internal  Revenue
Code  of  1986,  as  amended  (the  ‘‘IRC’’).  We  believe  that
providing a program that allows and encourages planning for
retirement  is  a  key  factor  in  our  ability  to  attract  and  retain
talent.  Additional  details  on  the  409A  Deferral  Plan  can  be
found in the Nonqualified Deferred Compensation in 2019 table
and accompanying disclosure on page 46.

Perquisites. The  Company  provides  very  limited  perquisites
or  personal  benefits  to  executive  officers,  consisting  of
reimbursement  of  the  cost  of  physical  exams,  cost  to  the
Company  for  spousal  or  guest  participation  in  corporate
events,  and  use  of  Company  aircraft  for  personal  travel.  The
MD&C Committee permits our President and Chief Executive
Officer to use the Company’s aircraft for business and personal
travel;  provided,  however,  that  personal  use  of  the  Company
aircraft attributed to him that results in incremental cost to the
Company shall not exceed 90 hours during any calendar year
without approval from the Chairman of the MD&C Committee.
In 2019, our President and Chief Executive Officer had less than
one  hour  of  personal  use  of  Company  aircraft  under  this
standard  resulting  from  a  brief  route  deviation  during  a
business trip. Personal use of the Company’s aircraft by other
employees  resulting  in  incremental  cost  to  the  Company  is
permitted with Chief Executive Officer approval, but this occurs
infrequently. The value of our named executives’ personal use
of the Company’s aircraft is treated as taxable income to the
respective executive in accordance with IRS regulations using
the  Standard  Industry  Fare  Level  formula.  This  is  a  different
amount than we calculate pursuant to the SEC requirement to
report the incremental cost to us of their use. See note (5) to
the  Summary  Compensation  Table  below  for  additional
information about this calculation.

Post-Employment and Change in Control Compensation. The
Company provides severance protections that aid in retention
of  senior  leadership  by  providing  the  individual  with  comfort
that he or she will be treated fairly in the event of an involuntary
termination  not  for  cause.  The  change  in  control  provisions
included in our Executive Severance Protection Plan, our stock
option  award  documentation  and,  if  applicable,  employment
agreements  require  a  double  trigger  in  order  to  receive  any
payment in the event of a change in control situation. Additional
details can be found under ‘‘—Post Employment and Change in
Control  Compensation;  Clawback  Policies’’  and  ‘‘Potential
Payments Upon Termination or Change in Control.’’

How  Named  Executive  Officer  Compensation
Decisions  are  Made

The  MD&C  Committee  meets  several  times  each  year  to
perform  its  responsibilities  as  delegated  by  the  Board  of
Directors and as set forth in the MD&C Committee’s charter.
These  responsibilities  include  evaluating  and  approving  the
Company’s  compensation  philosophy,  policies,  plans  and
programs for our named executive officers.

In  the  performance  of  its  duties,  the  MD&C  Committee
regularly  reviews  the  total  compensation,  including  the  base
salary,  target  annual  cash  incentive  award  opportunities,
long-term  incentive  award  opportunities  and  other  benefits,
including potential severance payments for each of our named
executive officers. At a regularly scheduled meeting each year,
the  MD&C  Committee  reviews  our  named  executives’  total
compensation  and  compares  that  compensation  to  the
competitive market, as discussed below. In the first quarter of
each  year,  the  MD&C  Committee  meets  to  determine  salary
increases, if any, for the named executive officers; verifies the
results  of  the  Company’s  performance  for  annual  cash
incentive and performance share unit calculations; reviews the
individual annual cash incentive targets for the current year as
a  percent  of  base  salary  for  each  of  the  named  executive
officers;  and  makes  decisions  on  granting  long-term  equity
awards.

in 

its  analysis  of 

Compensation  Consultant. The  MD&C  Committee  uses
the  appropriate
several  resources 
compensation  for  the  named  executive  officers.  The  MD&C
Committee selects and employs an independent consultant to
provide  advice  relating  to  market  and  general  compensation
trends.  The  MD&C  Committee  also  uses  the  services  of  its
independent  consultant  for  data  gathering  and  analyses.  The
MD&C  Committee  has  retained  Frederic  W.  Cook  &  Co.,  Inc.
(‘‘FW  Cook’’)  as  its  independent  consultant  since  2002.  The
Company makes regular payments to FW Cook for its services
including  meeting
compensation, 
around 
preparation  and  attendance,  advice,  and  best  practice
information,  as  well  as  competitive  data.  Information  about
such  payments  is  submitted  to  the  chair  of  the  MD&C
Committee.

executive 

In addition to services related to executive compensation, FW
Cook  also  provides  the  MD&C  Committee  information  and
advice  with  respect  to  compensation  of  the  independent
directors.  FW  Cook  has  no  other  business  relationships  with
the  Company  and  receives  no  other  payments  from  the
Company. The MD&C Committee adopted a charter provision
requiring 
independence  of  any
compensation consultants it uses for executive compensation

it  consider 

that 

the 

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30

matters.  The  MD&C  Committee  has  considered 
the
independence of FW Cook in light of SEC rules and New York
Stock  Exchange  listing  standards.  In  connection  with  this
process,  the  MD&C  Committee  has  reviewed,  among  other
items, a letter from FW Cook addressing the independence of
FW Cook and the members of the consulting team serving the
MD&C  Committee,  including  the  following  factors:  (i)  other
services  provided  to  us  by  FW  Cook;  (ii)  fees  paid  by  us  as  a
percentage  of  FW  Cook’s  total  revenue;  (iii)  policies  or
procedures of FW Cook that are designed to prevent conflicts
of interest; (iv) any business or personal relationships between
the senior advisor of the consulting team with a member of the
MD&C Committee; (v) any Company stock owned by the senior
advisor  or  any  member  of  his  immediate  family  and  (vi)  any
business  or  personal  relationships  between  our  executive
officers  and  the  senior  advisor.  The  MD&C  Committee
reviewed  these  considerations  and  concluded  that  the  work
performed  by  FW  Cook  and  its  senior  advisor  involved  in  the
engagement did not raise any conflict of interest.

EXECUTIVE  COMPENSATION

•

industry  surveys 

Size-adjusted  median  compensation  data  from  two
in  which  management
general 
annually  participates;  the  Aon  Hewitt  2018  Total
Compensation  Measurement  (‘‘TCM’’)  survey  and  the
Willis  Towers  Watson  2018  Executive  Compensation
Data  base  (‘‘CDB’’)  survey.  The  Aon  Hewitt  TCM  and
Willis  Towers  Watson  CDB  surveys  include  over  500
companies  ranging 
from  approximately
in  size 
$5  million  to  $500  billion  in  annual  revenue.  Data
selected  from  these  surveys  is  scoped  based  on
Company revenue; and

•

Median compensation data from a comparison group of
18 publicly traded U.S. companies, described below.

for 

and 

these 

providing 

The comparison group of companies is initially recommended
by  the  independent  consultant  prior  to  the  data  gathering
process,  with 
input  from  management  and  the  MD&C
Committee. The composition of the group is evaluated, and a
final comparison group of companies is approved by the MD&C
the
Committee  each  year.  The  selection  process 
Role of CEO and Human Resources. Our President and Chief
comparison group begins with all companies in the Standard &
Executive Officer contributes to compensation determinations
Poor’s North American database that are publicly traded U.S.
by  assessing  the  performance  of  the  other  named  executive
companies  in  15  different  Global  Industry  Classifications.
officers 
assessments  with
These industry classifications are meant to provide a collection
recommendations to the MD&C Committee. Personnel within
of  companies  in  industries  that  share  similar  characteristics
the  Company’s  Human  Resources  Department  assist  the with us. The companies are then limited to those with at least
MD&C Committee by working with the independent consultant
$5  billion 
to  ensure  appropriate
to provide information requested by the MD&C Committee and
comparisons,  and  further  narrowed  by  choosing  those  with
assisting  it  in  designing  and  administering  the  Company’s
asset intensive domestic operations, as well as those focusing
compensation programs.
on  transportation  and 
logistics.  Companies  with  these
characteristics  are  chosen  because  the  MD&C  Committee
believes  that  it  is  appropriate  to  compare  our  executives’
similar
executives 
compensation  with 
responsibilities and challenges at other companies. Compared
to  the  2017  comparison  group  used  to 
inform  2018
compensation decisions, Baker Hughes was removed from the
comparison group and no companies were added.

Peer Company Comparisons. The  MD&C  Committee  uses
compensation information of comparison groups of companies
to  gauge  the  competitive  market,  which  is  relevant  for
attracting  and  retaining  key  talent  and  for  ensuring  that  the
Company’s compensation practices are aligned with prevalent
practices.  For  purposes  of  establishing  the  2019  executive
compensation  program,  the  MD&C  Committee  considered  a
competitive  analysis  of  total  direct  compensation  levels  and
compensation mix for our executive officers during the second
half of 2018, using information from:

in  annual  revenue 

have 

that 

The  following  chart  sets  forth  various  size  comparisons  to
companies in the comparison group; this table is provided to
evidence that the Company was appropriately positioned within
its peer group for purposes of establishing 2019 compensation
during  2018.  All  financial  and  market  data  are  taken  from
Standard  &  Poor’s  Capital  IQ,  with  financial  data  as  of  each
company’s 2017 fiscal year end and market capitalization as of
December 31, 2017.

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EXECUTIVE  COMPENSATION

Peer Company Comparison Group

Net Revenue

Operating Income

Total Assets

Total Equity

Total Employees

Market Capitalization

Waste Management Composite
Percentile Rank

46%

53%

36%

39%

71%

50%

49%

0%

10%

20%

30%

40%

50%

60%

70%

80%

18 Company Comparison Group

American Electric Power FedEx

Norfolk Southern

Sysco

Avis Budget

Grainger WW

Republic Services

Union Pacific

C.H. Robison WW

Halliburton

Ryder System

UPS

CSX

Entergy

Hertz Global Holdings

Southern

NextEra Energy

Southwest Airlines

18MAR202014271379

For  purposes  of  each  of  the  named  executives,  the  general
industry data and the comparison group data are blended when
composing the competitive analysis, when possible, such that
the combined general industry data and the comparison group
are  each  weighted  50%.  For  competitive  comparisons,  the
total  direct
MD&C  Committee  has  determined 
compensation  packages  for  our  named  executive  officers
within  a  range  of  plus  or  minus  20%  of  the  median  total
compensation  of  the  competitive  analysis  is  appropriate.  In whether  the  balance  between  short-term  and 
making  these  determinations,  total  direct  compensation
consists of base salary, target annual cash incentive, and the
annualized grant date fair value of long-term equity incentive
awards.

The  MD&C  Committee  uses  tally  sheets  to  review  the
compensation  of  our  named  executive  officers,  which  show  the
cumulative impact of all elements of compensation. These tally
sheets include detailed information and dollar amounts for each
component of compensation, the value of all equity held by each
named  executive,  and  the  value  of  welfare  and  retirement
benefits and severance payments. Tally sheets provide the MD&C
Committee with the relevant information necessary to determine
long-term
compensation,  as  well  as  fixed  and  variable  compensation,  is
consistent  with  the  overall  compensation  philosophy  of  the
Company.  This 
in  the  MD&C
Committee’s  analysis  of  whether  total  direct  compensation
provides  a  compensation  package  that  is  appropriate  and
competitive. Tally sheets are provided annually to the full Board of

is  also  useful 

information 

that 

in  which  total Directors.

long-term 

incentive  compensation  and 

Allocation of Compensation Elements and Tally Sheets. The
MD&C  Committee  considers  the  forms 
compensation  will  be  paid  to  executive  officers  and  seeks  to
achieve  an  appropriate  balance  between  base  salary,  annual
cash 
incentive
compensation.  The  MD&C  Committee  determines  the  size  of
each element based primarily on comparison group data and
individual  and  Company  performance.  The  percentage  of
compensation 
is  contingent  on  achievement  of
performance  criteria  typically  increases  in  correlation  to  an
executive  officer’s  responsibilities  within  the  Company,  with
performance-based  incentive  compensation  making  up  a
greater percentage of total compensation for our most senior
executive officers. Additionally, as an executive becomes more
senior, a greater percentage of the executive’s compensation
shifts away from short-term to long-term incentive awards.

that 

The  following  charts  display  the  allocation  of  total  2019  target
compensation  among  base  salary,  annual  cash  incentive  and
long-term  incentives  for  (a)  our  President  and  Chief  Executive
Officer  and  (b)  our  other  named  executives,  on  average.  These
charts reflect the MD&C Committee’s 2019 desired total mix of
target  compensation  for  named  executives,  which  includes
approximately 62% of total compensation derived from long-term
equity awards, while long-term equity awards comprised 70% of
our  President  and  Chief  Executive  Officer’s  total  target
compensation. These charts also reflect that approximately 88%
of  our  President  and  Chief  Executive  Officer’s  total  target
compensation opportunities awarded in 2019 were performance-
based, while approximately 80% of the total target compensation
established in February 2019 for the other named executives was
performance-based.  We  consider  stock  options  granted  under
our long-term incentive plan to be performance-based because
their  value  will  increase  as  the  market  value  of  our  Common
Stock increases.

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President and Chief Executive Officer

Other Named Executives (on average)

EXECUTIVE  COMPENSATION

12.5%
Base Salary

17.5%
Annual Cash
Incentive

70.0%
Long-Term Equity
Incentive Awards

61.7%
Long-Term Equity
Incentive Awards

19.9%
Base Salary

18.4%
Annual Cash
Incentive

87.5% Total Performance Based

80.1% Total Performance Based

17MAR202013065522

Internal Pay Equity. The  MD&C  Committee  considers  the
differentials  between  compensation  of  the  named  executive
officers.  The  MD&C  Committee  also  reviews  compensation
comparisons  between  the  President  and  Chief  Executive
Officer and the other executive officers, while recognizing the
additional responsibilities of the President and Chief Executive
Officer  and  that  such  differentials  will  increase  in  periods  of
above-target  performance  and  decrease  in  times  of  below-
target performance. Based on these considerations, the MD&C
Committee  concluded  that  the  compensation  paid  to  the
President and Chief Executive Officer is reasonable compared
to that of the other executive officers.

subject to that performance measure, in order to avoid variable
accounting treatment for those awards.

to  $1  million,  unless 

Tax and Accounting Matters. Our  compensation  programs
were designed to permit the Company to deduct compensation
expense  under  Section  162(m)  of  the  IRC,  which  historically
limited  the  tax  deductibility  of  annual  compensation  paid  to
certain  named  executives 
the
compensation qualified as performance-based. The Company
also reserved the right to pay compensation that did not qualify
as  performance-based.  Other  than  some  limited  exceptions
relating to certain previously-granted awards, the ability to rely
on this performance-based exception was eliminated in 2017,
and  the  limitation  on  deductibility  of  compensation  was
expanded to include all named executive officers. As a result,
the Company generally may no longer take a deduction for any
compensation  paid  to  any  of  its  named  executive  officers  in
excess of $1 million.

Policy  on  Calculation  Adjustments. In  2014,  the  MD&C
Committee  adopted  a  policy  on  calculation  adjustments  that
affect payouts under annual and long-term incentive awards in
order  to  address  the  potentially  distorting  effect  of  certain
items. Such adjustments are intended to align award payments
with the underlying performance of the business; avoid volatile,
artificial inflation or deflation of awards due to unusual items in
either  the  award  year  or  the  previous  comparator  year;  and
eliminate  counterproductive  incentives  to  pursue  short-term
gains  and  protect  current  incentive  opportunities.  To  ensure
the  integrity  of  the  adjustments,  the  policy  provides  that  the
MD&C  Committee’s  approach  to  adjustments  shall  generally
be  consistent  with  the  Company’s  approach  to  reporting
adjusted  non-GAAP  earnings  to  the  investment  community,
except  that  the  MD&C  Committee  has  determined  that
potential  adjustments  arising  from  a  single  transaction  or
event generally should be disregarded unless, taken together,
they  change  the  calculated  award  payout  by  at  least  five
percent. For this reason, actual results reported in this proxy
statement  on  financial  performance  metrics  may  differ  from We  account  for  equity-based  payments, 
earnings  results  reported  to  the  investment  community.  The
MD&C  Committee  retains  discretion 
to  evaluate  all
adjustments,  both  income  and  expense,  as  circumstances
warrant;  however,  beginning  with  long-term  equity  incentive
awards granted in 2017, the MD&C Committee agreed that it
shall not have the ability to use negative discretion with respect
to  the  calculation  of  cash  flow  for  purposes  of  the  PSUs

Section  409A  of  the  IRC  (‘‘Code  Section  409A’’)  generally
provides that any deferred compensation arrangement which
does not meet specific requirements will result in immediate
taxation of any amounts deferred to the extent not subject to a
substantial  risk  of  forfeiture.  In  general,  to  avoid  a  Code
Section 409A violation, amounts deferred may only be paid out
on separation from service, disability, death, a specified time or
fixed  schedule,  a  change 
in  control  or  an  unforeseen
emergency. Furthermore, the election to defer generally must
be made in the calendar year prior to performance of services.
We intend to structure all of our compensation arrangements,
including  our  409A  Deferral  Plan,  in  a  manner  that  complies
with or is exempt from Code Section 409A.

including  stock
in  accordance  with  Financial
options,  PSUs  and  RSUs, 
Accounting 
Standards
Standards  Board  Accounting 
Codification Topic 718, Stock Compensation (‘‘ASC Topic 718’’).
The MD&C Committee takes into consideration the accounting
treatment  under  ASC  Topic  718  when  determining  the  form
and  amount  of  annual  long-term  equity  incentive  awards.

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EXECUTIVE  COMPENSATION

and  considers  any  implications  of  such  voting  results  on  the
However, because our long-term equity incentive awards are
Company’s compensation programs. In light of the fact that at
based  on  a  target  dollar  value  established  prior  to  grant
(described  in  further  detail  under  ‘‘Named  Executives’  2019
least 96% of shares present and entitled to vote at the annual
Compensation  Program  and  Results—Long-Term  Equity meeting  have  voted  in  favor  of  the  Company’s  executive
the  advisory  vote  on
Incentives’’),  this  ‘‘value’’  will  differ  from  the  grant  date  fair
compensation  every  year  since 
the
results  of 
value of awards calculated pursuant to ASC Topic 718.
implemented, 
compensation  was 
stockholder  advisory  votes  have  not  caused  the  MD&C
Committee  to  recommend  any  changes  to  our  compensation
practices.

the 

Risk Assessment. The MD&C Committee uses the structural
elements  set  forth  in  the  Executive  Summary  earlier  to
establish  compensation  that  will  provide  sufficient  incentives
for  named  executive  officers  to  drive  results  while  avoiding
unnecessary  or  excessive  risk  taking  that  could  harm  the
long-term  value  of  the  Company.  During  2019,  the  MD&C
Committee  reviewed  the  Company’s  compensation  policies
and practices and the assessment and analysis of related risk
conducted  by  the 
independent  compensation  consultant.
Based on this review and analysis, the MD&C Committee and
the independent compensation consultant concluded that our
compensation  policies  and  practices  do  not  create  risks  that
are reasonably likely to have a material adverse effect on the
Company.

The  MD&C  Committee  approved  increases  to  the  2019  base
salaries  of  named  executive  officers,  consistent  with  our
compensation  philosophy  and  driven  by  competitive  market
data, 
individual
performance  relative  to  the  executive’s  responsibilities  and
contributions. The Committee also considered the promotions
effective January 1, 2019 for each of Mr. Morris, Ms. Hemmer
Consideration  of  Stockholder  Advisory  Vote  on  Executive and  Mr.  Batchelor.  The  table  below  shows  the  2019  annual
Compensation. The MD&C Committee reviews the results of
base  salary  established  by  the  MD&C  Committee  for  each  of
the  stockholder  advisory  vote  on  executive  compensation
our named executive officers.

internal  pay  equity  considerations  and 

Named  Executives’  2019  Compensation
Program  and  Results

Base Salary

Named  Executive  Officer

Mr.  Fish

Ms.  Rankin

Mr.  Morris

Ms.  Hemmer

Mr.  Batchelor

Annual Cash Incentive

•

•

Annual cash incentives were dependent on the following
performance  measures:  Income  from  Operations,
excluding Depreciation and Amortization; Income from
Operations Margin and Internal Revenue Growth.

Company  performance  on  each  of  the  performance
measures set forth below resulted in each of the named
executives receiving an annual cash incentive payment
in March 2020 for fiscal year 2019 equal to 99.47% of
target.

for  annual  cash 

financial  performance
The  MD&C  Committee  develops 
measures 
to  drive
improvements in business operations, as well as support and
fund  the  long-term  strategy  of  the  Company.  The  MD&C
Committee  has  found  that  the  Income  from  Operations,
excluding  Depreciation  and  Amortization,  performance

incentive  awards 

2019
Base  Salary

$1,250,000

$ 638,100

$ 700,000

$ 537,600

$ 537,600

focus  on  growth  and
measure  encourages  balanced 
profitability,  while  the 
Income  from  Operations  Margin
performance measure continues to keep the Company focused
on cost control, operational improvements and yield. In 2019,
the  Company  replaced  a  prior  cost  control  performance
measure with the new Internal Revenue Growth measure. The
MD&C Committee believes that this measure better supports
the  Company’s  strategic  growth  and  creation  of  shareholder
value,  and  the  MD&C  Committee  believes  these  financial
performance measures, collectively, support and align with the
strategy of the Company and are appropriate indicators of our
progress toward the Company’s goals.

When  setting  threshold,  target  and  maximum  performance
measure levels each year, the MD&C Committee looks to the
Company’s  historical  results  of  operations  and  analyses  and
forecasts  for  the  coming  year.  Specifically,  the  MD&C
Committee considers expected revenue based on analyses of
pricing  and  volume  trends,  as  affected  by  operational  and
general economic factors and expected costs.

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EXECUTIVE  COMPENSATION

The table below details the performance measures set by the MD&C Committee for purposes of the named executive officers’
annual cash incentive for 2019.

Threshold
Performance
(60%  Payment)

Target
Performance
(100%  Payment)

Maximum
Performance
(200%  Payment)

Income  from  Operations,  excluding  Depreciation  and  Amortization

$4.216 billion

$4.454 billion

$4.610 billion

Income  from  Operations  Margin

Internal  Revenue  Growth

18.0%

2.5%

18.3%

3.9%

18.6%

5.3%

The following table sets forth the Company’s performance achieved on each of the annual cash incentive performance measures
and the payout earned on account of such performance.

Income  from  Operations,
excluding  Depreciation
and  Amortization
(weighted  50%)

Income  from
Operations
Margin
(weighted
25%)

Internal  Revenue
Growth
(weighted  25%)

Actual

Payout
Earned

Actual

Payout
Earned

Actual

Payout
Earned

Total
Payout  Earned
(as  a  percentage
of  Target)

$4.360 billion

84.33% 18.03% 64.22% 5.4%

165%

99.47%

As  discussed  above,  the  MD&C  Committee  has  discretion  to metric, but management proposed, and the MD&C Committee
adjust the performance calculations for unusual or otherwise
approved,  a  reduced  payout  of  165%  on  this  metric  to  more
non-operational  matters  in  line  with  its  policy  on  calculation
fairly  reward  actual  achievement  and  to  better  calibrate  this
adjustments.  The  calculation  of  2019  annual  cash  incentive
new performance measure.
performance  measures  was  generally  made  on  a  basis
consistent  with  the  Company’s  reporting  of  its  2019  financial
results,  including  exclusion  of  $33  million  in  costs  related  to
the  planned  acquisition  of  Advanced  Disposal  Services,  Inc.
Additionally,  actual  performance  on  the  internal  revenue
growth measure would have yielded a payout of 200% for that

Target annual cash incentives are a specified percentage of the
executives’ base salary. The following table shows each named
executive’s  target  percentage  of  base  salary  for  2019  and
annual cash incentive for 2019 paid in March 2020.

Named  Executive  Officer

Mr.  Fish

Ms.  Rankin

Mr.  Morris

Ms.  Hemmer

Mr.  Batchelor

Target  Percentage
of  Base  Salary

Annual  Cash  Incentive
For  2019(1)

140

95

95

90

90

$1,704,132

$ 578,516

$ 661,476

$ 479,828

$ 479,828

(1) Calculations  of  annual  cash  incentive  payouts,  as  a  percentage  of  base  salary,  were  made  using  the  named
executive’s actual base salary received in 2019. Such amounts are lower than if calculated using the 2019 base
salaries in the table above due to the timing of when base salary increases take effect.

Long-Term Equity Incentives

Our equity awards are designed to hold individuals accountable
for  long-term  decisions  by  rewarding  the  success  of  those
decisions.  The  MD&C  Committee  continuously  evaluates  the
components  of  its  programs.  In  determining  which  forms  of
equity  compensation  are  appropriate,  the  MD&C  Committee
considers  whether  the  awards  granted  are  achieving  their
purpose; the competitive market; and accounting, tax or other
regulatory 
the
appropriate  awards  for  the  named  executives’  2019  annual
long-term  incentive  award,  the  MD&C  Committee  decided  to
grant  both  PSUs  comprising  80%  of  each  named  executive’s
award  and  stock  options  comprising  20%  of  each  named

issues,  among  others. 

In  determining 

executive’s award, consistent with prior years. Payout on half
of each named executives’ PSUs granted in 2019 is dependent
on cash flow generation. Payout on the remaining half of PSUs
granted  in  2019  is  dependent  on  total  shareholder  return
relative to the S&P 500. Meanwhile, stock options encourage
focus  on  increasing  the  market  value  of  our  stock.  Before
determining the actual number of PSUs and stock options that
were  granted  to  each  of  the  named  executives  in  2019,  the
MD&C Committee established a target dollar amount for each
named  executive’s  annual  total  long-term  equity  incentive
award.  The  values  chosen  were  based  primarily  on  the
comparison  information  for  the  competitive  market  and

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EXECUTIVE  COMPENSATION

consideration  of  the  named  executives’  responsibility  for
meeting the Company’s strategic objectives. Target dollar

amounts for equity incentive awards will vary from grant date
fair values calculated for accounting purposes.

Named  Executive  Officer

Mr.  Fish

Ms.  Rankin

Mr.  Morris

Ms.  Hemmer

Mr.  Batchelor

Overview of Performance Share Units.

•

•

Named executives were granted new PSUs with a three-year
performance period ending December 31, 2021. Payout on
half of each named executive’s PSUs granted in 2019 is
dependent  on  cash  flow  generation,  and  payout  on  the
remaining half of PSUs granted in 2019 is dependent on total
shareholder return relative to the S&P 500.

Named executives received a payout of 197.4% of the PSUs
granted in 2017 with a three-year performance period ended
December 31, 2019. The Company exceeded the maximum
level  of  performance  for  the  cash  flow  generation
performance  measure  and  exceeded  the  target  level  of
performance  for  the  relative  total  shareholder  return
performance measure.

PSUs Granted in 2019. Performance share units are granted
to our named executive officers annually to align compensation
with the achievement of our long-term financial goals and to
increase  stockholder  alignment  through  stock  ownership.
PSUs provide an immediate retention benefit to the Company

Named  Executive  Officer

Mr.  Fish

Ms.  Rankin

Mr.  Morris

Ms.  Hemmer

Mr.  Batchelor

Dollar  Values  of  2019
Long-Term  Equity  Incentives
Set  by  the  Committee
(at  Target)

$7,000,000

$2,000,000

$2,200,000

$1,650,000

$1,650,000

because there is unvested potential value at the date of grant.
The number of PSUs granted to our named executive officers
corresponds to an equal number of shares of Common Stock.
At the end of the three-year performance period for each grant,
the Company will deliver a number of shares ranging from 0%
to 200% of the initial number of PSUs granted, depending on
the 
against
Company’s 
pre-established targets.

performance 

three-year 

The  MD&C  Committee  determined  the  number  of  PSUs  that
were granted to each of the named executives in 2019 by taking
the  targeted  dollar  amounts  established  for  total  long-term
equity incentives (set forth in the table above) and multiplying
by 80%. Those values were then divided by the average of the
high and low market price of our Common Stock over the 30
trading  days  preceding  the  date  of  the  MD&C  Committee
meeting at which the grants were approved to determine the
number of PSUs granted. The number of PSUs granted in 2019
are shown in the table below.

Number
of  PSUs

58,948

16,842

18,526

13,894

13,894

Half of each named executive’s PSUs included in the table above are subject to a cash flow generation performance measure; the
cash flow generation performance measure requires focus on capital discipline and strengthens alignment with stockholders’
free cash flow expectations. For purposes of these PSUs, we define cash flow as net cash provided by operating activities, less
capital  expenditures,  with  the  following  adjustments:  (a)  costs  associated  with  labor  disruptions  and  multiemployer  plan
withdrawal  liabilities  are  excluded  due  to  being  required  as  a  result  of  past  labor  commitments  combined  with  changing
economic conditions and business climate; (b) strategic acquisition, restructuring, and transformation and reorganization costs
are excluded; and (c) cash proceeds from the divestiture of businesses and other assets are included. The table below shows the

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EXECUTIVE  COMPENSATION

required  achievement  of  the  cash  flow  generation  performance  measure  and  the  corresponding  potential  payouts  under  our
PSUs granted in 2019.

Threshold

Target

Maximum

Performance

Payout

Performance

Payout

Performance

Payout

Cash  Flow

$5.875 billion

50% $6.375 billion

100% $6.875 billion

200%

The remaining half of each named executive’s PSUs are subject to total shareholder return relative to the S&P 500. This measure
directly correlates executive compensation with creation of stockholder value. Total shareholder return is calculated as follows:
(Common Stock price at end of performance period—Common Stock price at beginning of performance period + dividends during
performance period) / Common Stock price at beginning of performance period. The table below shows the required achievement
of the total shareholder return performance measure and the corresponding potential payouts under our PSUs granted in 2019.

Total  Shareholder  Return  Relative  to  the  S&P  500

Performance

75th percentile (Maximum)

50th percentile (Target)

25th percentile (Threshold)

Payout

200%

100%

50%

If  actual  performance  falls  between  performance  levels  for
either of the PSU performance measures, then the number of
PSUs  earned  will  be 
interpolated  between 
performance levels, rounded to the nearest 0.1%.

the 

The  different  performance  measure  levels  are  determined
based  on  an  analysis  of  historical  performance  and  current
projections  and  trends.  The  MD&C  Committee  uses  this
analysis and modeling of different scenarios related to items
that affect the Company’s performance such as yield, volumes
and  capital  to  set  the  performance  measures.  As  with  the
consideration of targets for the annual cash incentives, when
the  MD&C  Committee  established  the  cash  flow  targets,  the
MD&C  Committee  carefully  considered  several  material
factors affecting the Company for 2019 and beyond, including
general  economic  and  market  conditions  and  economic
indicators  for  future  periods,  to  ensure  that  the  cash  flow
targets align with the Company’s long-range strategic plan.

Payout  on  PSUs  for  the  Performance  Period  Ended
December 31, 2019. Half of the PSUs granted in 2017 with the
performance period ended December 31, 2019 were subject to
the  cash  flow  generation  performance  measure,  and  the
remaining  half  of  the  PSUs  granted  in  2017  were  subject  to
total  shareholder  return  relative  to  the  S&P  500.  For  the
three-year performance period ended December 31, 2019, the
Company  generated  net  cash  flow  from  operating  activities,
less  capital  expenditures,  of  $5.959  billion,  exceeding  the
maximum

Named  Executive  Officer

Mr.  Fish

Ms.  Rankin

Mr.  Morris

Ms.  Hemmer

Mr.  Batchelor

of $5.336 billion; this performance level yielded a 200% payout
in shares of Common Stock that were issued in February 2020.
two With respect to the PSUs with a three-year performance period
ended  December  31,  2019  that  were  subject  to  total
shareholder return relative to the S&P 500, the performance of
the Company’s Common Stock on this measure translated into
a percentile rank relative to the S&P 500 of 73.66%, resulting in
a 194.7% payout in shares of Common Stock that were issued
in February 2020. In line with the MD&C Committee’s policy on
calculation  adjustments  discussed  above,  no  adjustments
were made to the performance calculations for these PSUs.

Stock Options. The  MD&C  Committee  believes  use  of  stock
options  is  appropriate  to  support  the  growth  element  of  the
Company’s strategy. The grant of options made to the named
executive officers in the first quarter of 2019 in connection with
the annual grant of long-term equity awards was based on the
targeted dollar amounts established for total long-term equity
incentives (set forth in the table above) and multiplied by 20%.
The actual number of stock options granted was determined by
assigning a value to the options using an option pricing model
and  dividing  the  dollar  value  of  target  compensation  by  the
value of an option. The resulting number of stock options are
shown in the table below.

Number
of  Options

114,566

32,733

36,007

27,005

27,005

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EXECUTIVE  COMPENSATION

nor Mr. Batchelor are party to an employment agreement with
the Company.

The stock options will vest in 25% increments on the first two
anniversaries of the date of grant and the remaining 50% will
vest on the third anniversary. The exercise price of the options
granted in 2019 is $98.898, which is the average of the high and
low market price of our Common Stock on the date of grant,
and the options have a term of ten years. We account for our
employee  stock  options  under  the  fair  value  method  of
accounting  using  a  Black-Scholes  methodology  to  measure
stock option expense at the date of grant. The fair value of the
stock options at the date of grant is amortized to expense over
the  vesting  period  less  expected  forfeitures,  except  for  stock
options  granted  to  retirement-eligible  employees,  for  which
expense is fully recognized at the time of grant.

Post-Employment  Covenants  and  Clawback  Policies. The
2017  Employment  Agreements  contain  noncompetition  and
nonsolicitation restrictions that apply during employment and
for  a  two-year  period  following  termination.  Additionally,  the
Severance Protection Plan contains (a) a requirement that the
individual  execute  a  general  release  prior  to  receiving
post-termination  benefits  and  (b)  a  clawback  feature  that
allows  for  the  suspension  and  refund  of  termination  benefits
for  subsequently  discovered  cause.  The  clawback  feature
generally  allows  the  Company  to  cancel  any  remaining
payments due and obligates the named executive to refund to
the Company severance payments already made if, within one
Restricted Stock Units. The  MD&C  Committee  anticipates
year of termination of employment of the named executive by
that  grants  of  RSUs  to  named  executives  will  continue  to  be
made  on  a  limited  basis  in  cases  such  as  a  significant
the Company for any reason other than for cause, the Company
promotion  and  increased  responsibilities  and  to  attract  new determines  that  the  named  executive  could  have  been
hires, and that RSUs will not be a routine component of named
executive  compensation.  No  RSUs  were  granted  to  named
executives in 2019.

terminated for cause.

The  MD&C  Committee  approved  an  award  of  15,625  RSUs  to
Mr. Fish upon his promotion to President and Chief Executive
Officer in November 2016 that vested ratably over three years.
The final one-third of this promotional grant of RSUs vested in
November  2019.  Additionally,  Ms.  Rankin,  Ms.  Hemmer  and
Mr. Batchelor previously received RSUs as part of their equity
incentive compensation granted prior to being promoted to the
senior leadership team, and such RSUs vest in full on the third
anniversary of the date of grant. Ms. Rankin’s last remaining
grant  of  RSUs  vested  in  February  2019.  As  of  December  31,
2019,  Ms.  Hemmer  and  Mr.  Batchelor  had  1,331  and  1,107
unvested  RSUs,  respectively.  Dividend  equivalents  on  RSUs
accrue  and  are  paid  in  cash  upon  vesting.  RSUs  may  not  be
voted or transferred until vested.

Post-Employment  and  Change  in  Control
Compensation;  Clawback  Policies

(the 

‘‘2017 

agreements 

Severance Protection Plan. In  December  2017,  we  adopted
an  Executive  Severance  Protection  Plan  (the  ‘‘Severance
Protection  Plan’’)  and  each  of  Messrs.  Fish  and  Morris  and
Ms.  Rankin  entered  into  new  or  amended  and  restated
employment 
Employment
Agreements’’). The Severance Protection Plan covers each of
our  executive  officers.  The  2017  Employment  Agreements  do
not  contain  separate  severance  entitlements,  but  instead
provide  for  additional  terms  and  protections  relating  to  the
respective  executive’s  participation 
the  Severance
Protection  Plan.  The  2017  Employment  Agreements  are
intended  to  transition  the  Company’s  severance  protections
away from contract-based protections and onto a standardized
and flexible plan-based approach. Going forward, the Company
does not anticipate entering into new employment agreements
with  our  executive  officers,  and  neither  Ms.  Hemmer

in 

Our  current  equity  award  agreements  also 
include  a
requirement that, in order to be eligible to vest in any portion of
the  award,  the  employee  must  enter  into  an  agreement
containing  restrictive  covenants  applicable  to  the  employee’s
behavior following termination. Additionally, our equity award
agreements  include  compensation  clawback  provisions  that
provide, if the MD&C Committee determines that an employee
either  engaged  in  or  benefited  from  misconduct,  then  the
employee  will  refund  any  amounts  received  under  the  equity
award agreements. Misconduct generally includes any act or
failure to act that caused or was intended to cause a violation of
the  Company’s  policies,  generally  accepted  accounting
principles or applicable laws and that materially increased the
value of the equity award. Further, our MD&C Committee has
adopted  a  clawback  policy  applicable  to  our  annual  cash
incentive  awards  that  is  designed  to  recoup  annual  cash
incentive payments when the recipient’s personal misconduct
affects the payout calculations for the awards. Clawback terms
applicable  to  our  incentive  awards  allow  recovery  within  the
earlier to occur of one year after discovery of misconduct and
the  second  anniversary  of  the  employee’s  termination  of
employment.

Other  Compensation  Policies  and  Practices

Compensation Limitation Policies. The Company has adopted
a Severance Limitation Policy that generally provides that the
Company may not enter into new severance arrangements with
its executive officers, as defined in the federal securities laws,
that provide for benefits, less the value of vested equity awards
and  benefits  provided  to  employees  generally,  in  an  amount
that  exceeds  2.99  times  the  executive  officer’s  then  current
base  salary  and  target  annual  cash  incentive,  unless  such
future severance arrangement receives stockholder approval.
The  Company  has  also  adopted  its  Policy  Limiting  Certain
Compensation  Practices,  which  generally  provides  that  the
compensation
Company  will  not 

into  new 

enter 

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EXECUTIVE  COMPENSATION

to  be 

retained 

throughout 

that  exceed  amounts  permitted  by 

including  benefits  generally  available 

arrangements that would obligate the Company to pay a death must  hold  100%  of  all  net  shares  acquired  through  the
benefit  or  gross-up  payment  to  an  executive  officer  unless
Company’s long-term incentive plans for at least one year, and
such  arrangement  receives  stockholder  approval.  Both  of
those  individuals  must  continue  to  hold  100%  of  all  such  net
these  compensation  limitation  policies  are  subject  to  certain
shares  until  the  individual’s  ownership  guideline  is  achieved.
exceptions, 
to
Once  achieved,  the  requisite  stock  ownership  level  must
management-level employees and any payment in reasonable
the  executive’s
continue 
settlement  of  a  legal  claim.  Additionally,  ‘‘Death  Benefits’’
employment  with  the  Company.  Our  MD&C  Committee
under  the  policy  does  not  include  deferred  compensation,
believes  these  holding  periods  discourage  executives  from
retirement  benefits  or  accelerated  vesting  or  continuation  of
taking actions in an effort to gain from short-term increases in
equity-based  awards  pursuant  to  generally-applicable  equity
the market value of our stock.
award plan provisions. None of our executive officers are party
to  any  employment  agreement  or  arrangement  with  the
Company  that  provides  for  severance,  gross-up  or  death
benefits 
these
compensation limitation policies.

The  MD&C  Committee  regularly  reviews  the  ownership
guidelines  to  ensure  that  the  appropriate  share  ownership
levels are in place. Guidelines are expressed as a fixed number
of shares and were revised in November 2018 to account for
the Company’s more recent sustained Common Stock market
Stock Ownership Guidelines and Holding Requirements. All
value.  The  ownership  requirement  of  Mr.  Fish,  our  President
of our named executive officers are subject to stock ownership
and  Chief  Executive  Officer,  was  over  six  times  base  salary,
guidelines. We instituted stock ownership guidelines because
using his base salary as of December 31, 2019 and an assumed
we believe that ownership of Company stock demonstrates a
$80  per  share  stock  price.  Using  the  closing  price  of  our
commitment to, and confidence in, the Company’s long-term
Common Stock on March 16, 2020, the ownership requirement
prospects and further aligns employees’ interests with those of
of our President and Chief Executive Officer is approximately
our stockholders. We believe that the requirement that these
7.6  times  his  base  salary  as  of  December  31,  2019.  Shares
individuals maintain a portion of their individual wealth in the
owned  outright,  vested  RSUs  and  PSUs  that  have  been
form of Company stock deters actions that would not benefit
stockholders generally.  Although  there is  no  deadline set for
in  the
deferred,  stock  equivalents  based  on  holdings 
executives  to  reach  their  ownership  guidelines,  the  MD&C
Company’s 401(k) Retirement Savings Plan and phantom stock
Committee  monitors  ownership 
levels  to  confirm  that
held  in  the  Company’s  409A  Deferral  Plan  count  toward
executives are making sustained progress toward achievement meeting the ownership guidelines. Stock options, PSUs, RSUs
of their ownership guidelines.
and restricted stock, if any, do not count toward meeting the
ownership  guidelines  until  they  are  vested  or  earned.  The
following  table  outlines  the  stock  ownership  guidelines  and
attainment for our named executive officers.

Additionally,  our  stock  ownership  guidelines  contain  holding
requirements. Executives with a title of Senior Vice President
or  higher,  which  includes  all  of  our  named  executives,

Named  Executive  Officer

Mr.  Fish

Ms.  Rankin

Mr.  Morris

Ms.  Hemmer

Mr.  Batchelor

As  discussed  under  ‘‘Director  and  Officer  Stock  Ownership,’’
the  MD&C  Committee  also  establishes  ownership  guidelines
for the independent directors and performs regular reviews to
ensure  all  independent  directors  are  in  compliance  or  are
showing  sustained  progress  toward  achievement  of  their
ownership guideline.

Insider Trading; Prohibition of Hedging and Pledging Company
Securities. The  Company’s  Insider  Trading  Policy  prohibits
directors, executive officers and other ‘‘designated insiders’’ from
engaging in most transactions involving the Company’s Common
Stock  during  periods,  determined  by  the  Company,  that  those
individuals  are  most  likely  to  be  aware  of  material,  non-public
information.  Directors,  executive  officers  and  other  designated
insiders subject to stock ownership guidelines must clear all their
transactions in our Common Stock with the Company’s office of

Ownership
Guideline  (number
of  shares)

Attainment  as  of
March  16,  2020

95,000

25,000

27,500

14,000

14,000

278%

102%

325%

153%

187%

instruments 

the Chief Legal Officer in advance. Additionally, it is our policy that
directors,  executive  officers  and  designated  insiders  are  not
permitted  to  hedge  their  ownership  of  Company  securities,
including (a) trading in options, warrants, puts and calls or similar
derivative instruments on any security of the Company, (b) selling
any  security  of  the  Company  ‘‘short’’  and  (c)  purchasing  any
financial 
forward
contracts, equity swaps, collars and exchange funds) or otherwise
engaging in transactions that are designed to or have the effect of
offsetting any decrease in the market value of any security of the
Company granted as compensation or held, directly or indirectly,
by  the  director,  executive  officer  or  designated  insider.  The
Company’s Insider Trading Policy also provides that directors and
executive  officers  may  not  pledge  Company  securities  or  hold
Company securities in a margin account.

(including  prepaid  variable 

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EXECUTIVE  COMPENSATION

Executive  Compensation  Tables

We are required to present compensation information in the tabular format prescribed by the SEC. This format, including the
tables’ column headings, may be different from the way we describe or consider elements and components of compensation
internally. The Compensation Discussion and Analysis contains a discussion that should be read in conjunction with these tables
to gain a complete understanding of our executive compensation philosophy, programs and decisions.

SUMMARY COMPENSATION TABLE

Year

James  C.  Fish,  Jr.
President  and  Chief  Executive  Officer

2019

2018

2017

Devina  A.  Rankin
Senior  Vice  President  and  Chief  Financial
Officer

2019

2018

2017

John  J.  Morris,  Jr.
Executive  Vice  President  and  Chief
Operating  Officer

2019

2018

2017

Tara  J.  Hemmer(6)
Senior  Vice  President  —  Operations

Salary Bonus
($)(1)

($)

Stock
Awards
($)(2)

Option
Awards
($)(3)

Non-Equity
Incentive  Plan
All  Other
Compensation Compensation
($)(5)

($)(4)

Total
($)

1,232,788(7)

1,157,692(7)

— 6,853,530 1,399,997

1,704,132

107,654

11,298,101

— 5,431,408 1,199,997

1,169,293

166,891

9,125,281

1,076,923

— 4,762,674 1,000,002

2,062,111

92,395

8,994,105

618,208

539,923

— 1,958,118

399,997

— 1,538,892

340,006

470,077 50,000

952,569

200,002

578,516

379,541

572,398

68,575

53,956

34,062

3,623,414

2,852,318

2,279,108

699,807

646,192

625,577

— 2,153,907

440,006

— 1,629,462

359,997

— 1,428,853

299,999

661,476

435,053

798,560

86,046

4,041,242

116,032

3,186,736

65,941

3,218,930

2019

535,670

— 1,615,372

330,001

479,828

38,502

2,999,373

Steven  R.  Batchelor(6)
Senior  Vice  President  —  Operations

2019

535,397

— 1,615,372

330,001

479,828

29,157

2,989,755

(1) Ms. Rankin received a $50,000 cash bonus in January 2017 in recognition of her additional responsibilities while serving as

Acting Chief Financial Officer. Ms. Rankin’s promotion was made permanent in February 2017.

(2) Amounts in this column represent the grant date fair value of PSUs granted to all named executives annually. The grant date
fair  values  were  calculated  in  accordance  with  ASC  Topic  718,  as  further  described  in  Note  15  in  the  Notes  to  the
Consolidated Financial Statements in our 2019 Annual Report on Form 10-K. The grant date fair value of a PSU granted in
2019 subject to total shareholder return relative to the S&P 500, based on a Monte Carlo valuation, is $133.63, and because
total shareholder return is a market condition, projected achievement is embedded in the grant date fair value. The grant
date fair value of a PSU granted in 2019 subject to the cash flow generation performance measure is $98.898, which is the
average of the high and low market price of our Common Stock on the date of the grant, in accordance with our 2014 Stock
Incentive Plan. The table below shows (a) the aggregate grant date fair value of PSUs subject to the cash flow generation
performance measure assuming target level of performance is achieved (this is the amount included in the Stock Awards

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column in the Summary Compensation Table) and (b) the aggregate grant date fair value of the same PSUs assuming the
Company will reach the highest level of achievement for this performance measure and maximum payouts will be earned.

EXECUTIVE  COMPENSATION

Mr.  Fish

Ms.  Rankin

Mr.  Morris

Ms.  Hemmer

Mr.  Batchelor

Aggregate  Grant  Date
Fair  Value  of  Cash
Flow  Generation  PSUs
Assuming  Target
Level  of  Performance
Achieved  ($)

Aggregate  Grant  Date
Fair  Value  of  Cash
Flow  Generation  PSUs
Assuming  Highest
Level  of  Performance
Achieved  ($)

2,914,920

2,354,189

2,065,774

832,820

667,017

413,169

916,092

706,274

619,754

687,044

687,044

5,829,840

4,708,378

4,131,548

1,665,640

1,334,034

826,338

1,832,184

1,412,548

1,239,508

1,374,088

1,374,088

Year

2019

2018

2017

2019

2018

2017

2019

2018

2017

2019

2019

(3) Amounts  in  this  column  represent  the  grant  date  fair  value  of  stock  options  granted  annually,  in  accordance  with  ASC
Topic 718. The grant date fair value of the options granted in 2019, estimated using the Black-Scholes option pricing model, is
$12.22 per option. The assumptions made in determining the grant date fair values of options are disclosed in Note 15 in the
Notes to the Consolidated Financial Statements in our 2019 Annual Report on Form 10-K.

(4) Amounts in this column represent cash incentive awards earned and paid based on the achievement of performance criteria.
Please  see  ‘‘Compensation  Discussion  and  Analysis — Named  Executive’s  2019  Compensation  Program  and  Results —
Annual Cash Incentive’’ for additional information.

(5) The amounts included in ‘‘All Other Compensation’’ for 2019 are shown below (in dollars):

Mr.  Fish

Ms.  Rankin

Mr.  Morris

Ms.  Hemmer

Mr.  Batchelor

401(k)
Plan  Matching
Contributions

409A
Deferral
Plan
Matching
Contributions

Life  Insurance
Premiums

Perquisites
and  Other
Personal
Benefits(a)

12,600

12,600

12,600

12,600

12,600

92,945

32,867

38,546

25,028

15,816

2,109

1,027

1,225

874

741

—

22,081

33,675

—

—

(a)

Includes perquisites and personal benefits received by a named executive officer in 2019, to the extent that the total
value of such perquisites and personal benefits was at least $10,000. This column includes (i) incremental cost to us
for personal use of Company aircraft in the following amounts: Ms. Rankin — $15,781 and Mr. Morris — $30,525
and (ii) income that is imputed to each of our named executive officers reflecting the cost to the Company of the
executive’s  guest’s  participation  in  corporate  events  in  the  following  amounts:  Ms.  Rankin — $6,300;  and
Mr. Morris — $3,150. Annually, we calculate an hourly direct operating cost for Company aircraft using industry
standard measurements of costs for fuel, catering, telecommunications, maintenance, landing and hangar fees,
flight plans and permits, and crew. We then allocate incremental cost to the named executive based on the amount
of aircraft time required for the personal use, multiplied by the direct operating cost. For example, the majority of
Mr. Morris’ personal aircraft use reported above resulted from deviations from business travel flight plans to pick
up or drop off the executive in another location for personal reasons; in such case, we calculate the time difference
resulting from the flight plan deviation and multiply it by the direct operating cost. We also allocate incremental cost
to the named executive for any deadhead flights required to position the aircraft to serve personal needs. We own

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EXECUTIVE  COMPENSATION

and operate our aircraft primarily for business use; therefore, we do not include purchase costs or other fixed costs
associated with the ownership or operation of our aircraft in the direct operating cost.

(6) Each of Ms. Hemmer and Mr. Batchelor were promoted to their current positions on January 1, 2019.

(7)

Includes $75,000 of base salary in 2019 and $50,000 of base salary in 2018 to which Mr. Fish was entitled but voluntarily
relinquished to fund a scholarship program for children of Company employees.

GRANT  OF  PLAN-BASED  AWARDS  IN  2019

Estimated  Possible  Payouts
Under  Non-Equity  Incentive
Plan  Awards(1)

Estimated  Future  Payouts
Under  Equity  Incentive
Plan  Awards(2)

Threshold
($)

Target Maximum Threshold Target Maximum
(#)

(#)

(#)

($)

($)

Awards:

All  other

Grant
Option Exercise Closing Date  Fair
Value  of
or  Base Market
Number  of Price  of Price  on Stock  and
Option
Securities
Awards
Underlying Awards
($)(5)
($/sh)(4)

Option Date  of
Grant
($/sh)

Options(#)(3)

1,027,535 1,712,559 3,425,118

29,474

58,948 117,896

6,853,530

114,566

98.898

99.08

1,399,997

348,509

580,848 1,161,696

399,000

665,000 1,330,000

289,430

482,384

964,768

289,430

482,384

964,768

8,421

16,842

33,684

1,958,118

32,733

98.898

99.08

399,997

9,263

18,526

37,052

2,153,907

36,007

98.898

99.08

440,006

6,947

13,894

27,788

1,615,372

27,005

98.898

99.08

330,001

6,947

13,894

27,788

1,615,372

27,005

98.898

99.08

330,001

Grant  Date

James  C.  Fish,  Jr.

Annual Cash
Incentive

2/19/19

2/19/19

Devina  A.  Rankin

Annual Cash
Incentive

2/19/19

2/19/19

John  J.  Morris,  Jr.

Annual Cash
Incentive

2/19/19

2/19/19

Tara  J.  Hemmer

Annual Cash
Incentive

2/19/19

2/19/19

Steven  R.  Batchelor

Annual Cash
Incentive

2/19/19

2/19/19

(1) Actual  payouts  of  cash  incentive  awards  for  2019  performance  are  shown  in  the  Summary  Compensation  Table  under
‘‘Non-Equity Incentive Plan Compensation.’’ The named executives’ possible annual cash incentive payouts are calculated
using a percentage of base salary approved by the MD&C Committee. The threshold levels represent the amounts that would
have  been  payable  if  the  minimum  performance  requirements  were  met  for  each  performance  measure.  Please  see
‘‘Compensation Discussion and Analysis — Named Executive’s 2019 Compensation Program and Results — Annual Cash
Incentive’’ for additional information about these awards, including performance criteria.

(2) Represents the number of shares of Common Stock potentially issuable based on the achievement of performance criteria
under  PSU  awards  granted  under  our  2014  Stock  Incentive  Plan.  Please  see  ‘‘Compensation  Discussion  and  Analysis —
Named Executive’s 2019 Compensation Program and Results — Long-Term Equity Incentives — Performance Share Units’’
for additional information about these awards, including performance criteria. The performance period for these awards

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EXECUTIVE  COMPENSATION

ends December 31, 2021. PSUs earn dividend equivalents, which are paid out based on the number of shares earned at the
end of the performance period.

(3) Represents the number of shares of Common Stock potentially issuable upon the exercise of options granted under our 2014
Stock  Incentive  Plan.  Please  see  ‘‘Compensation  Discussion  and  Analysis — Named  Executive’s  2019  Compensation
Program and Results — Long-Term Equity Incentives — Stock Options’’ for additional information about these awards. The
stock options will vest in 25% increments on the first two anniversaries of the date of grant and the remaining 50% will vest
on the third anniversary. Although we consider all of our equity awards to be a form of incentive compensation because their
value  will  increase  as  the  market  value  of  our  Common  Stock  increases,  only  awards  with  performance  criteria  are
considered ‘‘equity incentive plan awards’’ for SEC disclosure purposes. As a result, stock option awards are not included as
‘‘Equity Incentive Plan Awards’’ in either the table above or the Outstanding Equity Awards as of December 31, 2019 table.

(4) The exercise price represents the average of the high and low market price of our Common Stock on the date of the grant, in

accordance with our 2014 Stock Incentive Plan.

(5) These  amounts  are  grant  date  fair  values  of  the  awards  as  calculated  under  ASC  Topic  718  and  as  further  described  in
Note 15 in the Notes to the Consolidated Financial Statements in our 2019 Annual Report on Form 10-K and notes (2) and
(3) to the Summary Compensation Table.

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EXECUTIVE  COMPENSATION

OUTSTANDING  EQUITY  AWARDS  AS  OF  DECEMBER  31,  2019

Option  Awards

Stock  Awards(1)

Name

James  C.  Fish,  Jr.

Devina  A.  Rankin

John  J.  Morris,  Jr.

Tara  J.  Hemmer

Steven  R.  Batchelor

Equity
Incentive

Equity
Incentive
Plan
Awards:
Plan Market  or
Payout
Value  of
Unearned
Shares,
Units  or
Other
Rights
That  Have
Price Expiration Not  Vested Not  Vested Not  Vested Not  Vested
($)(7)

Awards:
Number  of
Market Unearned
Shares,
Units  or
Other
Rights
That  Have

Number  of
Shares  or
Units  of
Stock
That  Have

Value  of
Shares  or
Units  of
Stock
That  Have

Option

(#)(6)

(#)(7)

($)(6)

Date

($)

Number  of
Securities
Underlying
Unexercised
Options

Number  of
Securities
Underlying
Unexercised

Option
Options Exercise

Exercisable Unexercisable
(#)

(#)(2)

—

—

—

—

6,990

12,953

6,386

—

7,401

—

—

4,111

2,969

6,530

—

921

2,721

6,530

7,342

9,146

10,442

8,003

114,566(3)

98.898 2/19/2029

74,013(4)

64,767(5)

85.34 2/20/2028

73.335 2/28/2027

32,733(3)

20,971(4)

12,954(5)

98.898 2/19/2029

85.34 2/20/2028

73.335 2/28/2027

—

56.235 2/26/2026

36,007(3)

22,204(4)

19,430(5)

98.898 2/19/2029

85.34 2/20/2028

73.335 2/28/2027

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

114,120

26,010,230

—

—

—

—

32,474

7,401,474

—

—

—

—

—

—

35,078

7,994,978

—

—

—

—

27,005(3)

12,336(4)

98.898 2/19/2029

1,331

151,681

23,090

5,262,673

85.34 2/20/2028

2,969(5)

73.335 2/28/2027

—

56.235 2/26/2026

—

—

—

—

—

—

—

—

—

—

—

—

27,005(3)

2,763(4)

2,722(5)

—

—

—

—

—

98.898 2/19/2029

1,107

126,154

15,438

3,518,629

85.34 2/20/2028

73.335 2/28/2027

56.235 2/26/2026

54.635 2/25/2025

41.37

3/7/2024

36.885

3/8/2023

34.935

3/9/2022

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

(1) Values are based on the closing price of our Common Stock on December 31, 2019 of $113.96.

(2)

Includes  vested  stock  options  granted  on  March  9,  2012,  March  8,  2013  and  March  7,  2014  pursuant  to  our  2009  Stock
Incentive Plan and vested stock options granted on February 25, 2015, February 26, 2016, February 28, 2017 and February 20,
2018 pursuant to our 2014 Stock Incentive Plan.

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EXECUTIVE  COMPENSATION

(3)

(4)

(5)

(6)

(7)

Includes stock options granted on February 19, 2019 that vest 25% on the first and second anniversary of the date of grant and
50% on the third anniversary of the date of grant.

Includes  stock  options  granted  on  February  20,  2018  that  vested  25%  on  the  first  anniversary  of  the  date  of  grant.  An
additional 25% will vest on the second anniversary of the date of grant and 50% will vest on the third anniversary of the date of
grant.

Includes stock options granted on February 28, 2017 that vested 25% on the first and second anniversary of the date of grant.
The remaining 50% will vest on the third anniversary of the date of grant.

Includes the following number of RSUs granted under our 2014 Stock Incentive Plan to Ms. Hemmer and Mr. Batchelor as
incentive compensation prior to their promotion to the senior leadership team: Ms. Hemmer — 646 granted on February 28,
2017 and 685 granted on May 2, 2017; Mr. Batchelor — 592 granted on February 28, 2017 and 515 granted on February 20,
2018. All RSUs vest on the third anniversary of the date of grant.

Includes PSUs with three-year performance periods ending December 31, 2020 and December 31, 2021. Payouts on PSUs
are  made  after  the  Company’s  financial  results  for  the  performance  period  are  reported  and  the  MD&C  Committee
determines  achievement  of  performance  results  and  corresponding  vesting,  typically  in  mid  to  late  February  of  the
succeeding year. The PSUs for the performance period ended December 31, 2019 are not included in the table as they are
considered earned as of December 31, 2019 for proxy statement disclosure purposes; instead, such PSUs are included in the
Option  Exercises  and  Stock  Vested  table  below.  Pursuant  to  SEC  disclosure  instructions,  because  the  Company’s
performance on the metrics governing our PSUs with the performance period ended December 31, 2019 exceeded target, the
payout value of unearned awards is calculated assuming maximum performance criteria is achieved. The following number
of  PSUs  have  a  performance  period  ending  December  31,  2020:  Mr.  Fish — 55,172;  Ms.  Rankin — 15,632;  Mr.  Morris —
16,552; Ms. Hemmer — 9,196; and Mr. Batchelor — 1,544. The following number of PSUs have a performance period ending
December  31,  2021:  Mr.  Fish — 58,948;  Ms.  Rankin — 16,842;  Mr.  Morris — 18,526;  Ms.  Hemmer — 13,894;  and
Mr. Batchelor — 13,894.

OPTION  EXERCISES  AND  STOCK  VESTED

Name

James  C.  Fish,  Jr.

Devina  A.  Rankin

John  J.  Morris,  Jr.

Tara  J.  Hemmer

Steven  R.  Batchelor

Option  Awards

Stock  Awards

Number  of  Shares
Acquired  on  Exercise  (#)

Value  Realized  on
Exercise  ($)

Number  of  Shares
Acquired  on  Vesting  (#)(1)

Value  Realized  on
Vesting  ($)(1)

84,314(2)

—

42,795(3)

14,539(4)

—

3,810,206

—

1,813,700

974,903

—

116,391

22,996

33,356

4,597

4,281

14,369,680

2,834,311

4,138,145

551,315

512,112

(1)

Includes shares of the Company’s Common Stock issued on account of PSUs granted in 2017 with a performance period
ended December 31, 2019. The determination of achievement of performance results and corresponding vesting of such
PSUs was performed by the MD&C Committee in February 2020. Following such determination, shares of the Company’s
Common Stock earned under this award were issued on February 13, 2020, based on the average of the high and low market
price of our Common Stock on that date. Also includes the following number of RSUs that vested in 2019: Mr. Fish — 5,208;
Ms. Rankin — 759; Ms. Hemmer — 776; and Mr. Batchelor — 776. The value of RSUs realized on vesting was calculated using
the average of the high and low market price of our Common Stock on the date of vesting.

(2) Mr. Fish received 19,834 net shares after withholdings and the sale of shares to cover option costs and taxes.

(3) Mr. Morris received 10,340 net shares after withholdings and the sale of shares to cover option costs and taxes.

(4) Ms. Hemmer received 5,161 net shares after withholdings and the sale of shares to cover option costs and taxes.

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EXECUTIVE  COMPENSATION

Nonqualified  Deferred  Compensation  in  2019

Each of our named executive officers is eligible to participate in
our  409A  Deferral  Plan  and  may  elect  to  defer  receipt  of
portions of their base salary and cash incentives in excess of
threshold  established  under
the  annual  compensation 
Section 401(a)(17) of the IRC, referred to as the ‘‘Threshold.’’ As
of  2019,  the  Threshold  was  $280,000.  The  plan  provides  that
eligible employees may defer for payment at a future date (i) up
to 25% of base salary and up to 100% of annual cash incentives
payable after the aggregate of such compensation components
reaches the Threshold; (ii) receipt of any RSUs and (iii) receipt
of  any  PSUs.  The  Company  match  provided  under  the  409A
Deferral Plan is dollar for dollar on the employee’s deferrals,
up  to  3%  of  the  employee’s  aggregate  base  salary  and  cash
incentives  in  excess  of  the  Threshold,  and  fifty  cents  on  the
dollar on the employee’s deferrals, in excess of 3% and up to
6%  of  the  employee’s  aggregate  base  salary  and  cash
incentives  in  excess  of  the  Threshold.  Additional  deferral
contributions  will  not  be  matched  but  will  be  tax-deferred.
Amounts deferred under this plan are allocated into accounts
that mirror selected investment funds in our 401(k) Retirement

Savings  Plan,  including  a  Company  stock  fund,  although  the
amounts  deferred  are  not  actually  invested  in  stock  or  funds.
There is no Company match on deferred RSUs or PSUs, but the
Company makes a cash payment of dividend equivalents on the
shares  deferred  at  the  same  time  and  at  the  same  rate  as
dividends on the Company’s Common Stock.

Participating  employees  generally  can  elect  to  receive
distributions  commencing  six  months  after  the  employee
leaves  the  Company  in  the  form  of  annual  installments  or  a
lump  sum  payment.  Special  circumstances  may  allow  for  a
modified  or  accelerated  distribution,  such  as  the  employee’s
death,  an  unforeseen  emergency,  or  upon  termination  of  the
plan.  In  the  event  of  death,  distribution  will  be  made  to  the
designated  beneficiary  in  a  single  lump  sum  in  the  following
calendar  year.  In  the  event  of  an  unforeseen  emergency,  the
plan administrator may allow an early payment in the amount
necessary  to  satisfy  the  emergency.  All  participants  are
immediately 100% vested in all of their contributions, Company
matching  contributions,  and  gains  and/or  losses  related  to
their investment choices.

Name

James  C.  Fish,  Jr.

Devina  A.  Rankin

John  J.  Morris,  Jr.

Tara  J.  Hemmer

Steven  R.  Batchelor

Executive
Contributions
in  Last
Fiscal
Year  ($)(1)

4,784,171

39,921

47,945

46,457

50,860

Registrant
Contributions
in  Last
Fiscal
Year  ($)(2)

92,945

32,867

38,546

25,028

15,816

Aggregate
Earnings
in  Last
Fiscal
Year  ($)(3)

2,751,463

19,319

348,607

39,447

351,166

Aggregate
Withdrawals/
Distributions  ($)(4)

Aggregate  Balance
at  Last  Fiscal
Year  End  ($)(5)

194,430

12,478,644

—

—

—

168,626

299,840

1,722,192

264,218

1,890,487

(1) Contributions are made pursuant to the Company’s 409A Deferral Plan. Executive contributions of base salary and annual
cash incentive compensation is included in the Salary column and the Non-Equity Incentive Plan Compensation column,
respectively, of the Summary Compensation Table. Additionally, Mr. Fish deferred receipt of 51,852 shares of Common Stock
in 2019 that were earned on account of PSUs with the performance period ended December 31, 2018. The grant date fair
value of such PSUs was included in the Stock Awards column of the Summary Compensation Table when granted in 2016.

(2) Company contributions to the executives’ 409A Deferral Plan accounts are included in the All Other Compensation column in

the Summary Compensation Table.

(3) Earnings on these accounts are not included in any other amounts in the tables included in this Proxy Statement, as the
amounts of the named executives’ earnings on deferred cash compensation represent the general market gains (or losses)
on investments, rather than amounts or rates set by the Company for the benefit of the named executives. In case of Mr. Fish,
who has deferred receipt of 94,844 shares of Common Stock, earnings also include the change in the closing price per share
of the Company’s Common Stock from December 31, 2018 to December 31, 2019, plus $2.05 of dividends paid per share of
Common Stock in 2019, multiplied by the number of shares deferred. The value of such deferred shares was included in the
Option Exercises and Stock Vested table for the year of vesting.

(4) The amount shown in this column for Mr. Fish consists of dividend equivalents paid on deferred shares. The amount shown in
this  column  for  Mr.  Batchelor  reflects  a  distribution  that  was  automatically  made  pursuant  to  his  prior  election  for  a
date-specific withdrawal to occur on May 1, 2019.

(5) Amounts shown in this column include the following amounts that were reported as compensation to the named executive in
the  Summary  Compensation  Table  for  2017-2019:  Mr.  Fish — $848,765;  Ms.  Rankin — $211,989;  Mr.  Morris — $330,978;
Ms. Hemmer — $71,485 and Mr. Batchelor — $66,676. Because Ms. Hemmer and Mr. Batchelor became named executives
in 2019, such amounts only include 2019 compensation for those individuals.

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Potential  Payments  Upon  Termination  or
Change  in  Control

meanings generally described below. You should refer to the
applicable documentation, accessible through the Company’s
Form 10-K Exhibit List, for the actual definitions.

EXECUTIVE  COMPENSATION

‘‘Cause’’  generally  means  the  named  executive  has:
deliberately  refused  to  perform  his  or  her  duties;
breached his or her duty of loyalty to the Company; been
convicted of a felony; intentionally and materially harmed
the Company; materially violated the Company’s policies
and  procedures  or  breached  the  covenants  contained  in
his or her agreement.

‘‘Good Reason’’ generally means that, without the named
executive’s  consent:  his  or  her  duties  or  responsibilities
have  been  substantially  changed;  he  or  she  has  been
removed  from  his  or  her  position;  the  Company  has
breached  his  or  her  employment  agreement;  any
successor  to  the  Company  has  not  assumed  the
obligations under his or her employment agreement; or he
or  she  has  been  reassigned  to  a  location  more  than  50
miles away.

Change in Control. The post-employment compensation our
named  executives  receive  is  based  on  provisions  included  in
retirement  and  severance  plan  documents,  employment
agreements  and  equity 
incentive  award  documentation.
Severance protections aid in retention of senior leadership by
providing  the  individual  with  comfort  that  he  or  she  will  be
treated fairly in the event of an involuntary termination not for
cause.  The  change  in  control  provisions  included  in  the
Severance  Protection  Plan,  our  stock  option  award
agreements  and, 
if  applicable,  employment  agreements
require a double trigger in order to receive any payment in the
event of a change in control situation. First, a change in control
must  occur,  and  second,  the  individual  must  terminate
employment for good reason or the Company must terminate
employment  without  cause  within  six  months  prior  to  or  two
years following the change in control event. PSUs are paid out
in cash on a prorated basis based on actual results achieved
through  the  end  of  the  fiscal  quarter  prior  to  a  change  in
control.  Thereafter,  the  executive  would  typically  receive  a
replacement  award  from  the  successor  entity,  provided  that
the successor entity is publicly traded. If the successor is not
publicly traded, the executive will be entitled to a replacement
award of cash. RSUs, which are not routinely a component of
our named executive officer compensation, vest upon a change
in control, unless the successor entity converts the awards to
equivalent  grants  in  the  successor.  In  the  case  of  both
converted  RSU  and  PSU  awards,  they  will  vest  in  full  if  the
executive is terminated without cause following the change in
control.  We  believe  providing  change  in  control  protection
encourages  our  named  executives  to  pursue  and  facilitate
transactions that are in the best interests of stockholders while Benefits to a participant under the Severance Protection Plan
not granting executives an undeserved windfall.
are  subject  to  reduction  to  the  extent  required  by  the
Company’s  Severance  Limitation  Policy  or  if  the  excise  tax
described in Sections 280G or 4999 of the IRC is applicable and
such reduction would place the participant in a better net after
tax position.

‘‘Change in Control’’ generally means that: at least 25% of
the Company’s Common Stock has been acquired by one
person  or  persons  acting  as  a  group;  certain  significant
turnover in our Board of Directors has occurred; there has
been a merger of the Company in which at least 50% of the
combined post-merger voting power of the surviving entity
does  not  consist  of  the  Company’s  pre-merger  voting
power,  or  a  merger  to  effect  a  recapitalization  that
resulted in a person or persons acting as a group acquired
25%  or  more  of  the  Company’s  voting  securities;  or  the
Company is liquidating or selling all or substantially all of
its assets.

Involuntary  Termination  or  Resignation  for  Good  Reason.
Under the Severance Protection Plan, in the event a participant
is terminated without cause or resigns for good reason, subject
to execution of a release of claims and continued compliance
with  all  restrictive  covenants,  he  or  she  will  be  entitled  to Voluntary  Termination;  Retirement. Our  equity  award
receive:  (a)  cash  severance  in  an  aggregate  amount  equal  to
agreements  generally  provide  that  an  executive  forfeits
two times the sum of the participant’s base salary and target
terminates
unvested  awards 
annual  bonus  (with  one  half  payable  in  a  lump  sum  at
employment. RSUs and PSUs generally vest on a pro rata basis
termination,  and  the  remaining  half  payable  in  installments
upon  involuntary  termination  other  than  for  cause.  RSUs
over  a  two-year  period);  (b)  continuation  of  group  health
generally  vest  on  a  pro  rata  basis  upon  an  employee’s
benefits over a two-year period following termination and (c) a
qualifying  retirement;  however,  PSUs  and  stock  options
pro  rata  annual  cash  incentive  payment  for  the  year  of
generally continue to vest following a qualifying retirement as if
termination. In the event a named executive is terminated for
the  employee  had  remained  employed  until  the  end  of  the
cause, he or she is entitled to any accrued but unpaid salary
performance  period.  If  the  recipient  is  terminated  by  the
only, and all unvested awards and outstanding stock options,
Company without cause or voluntarily resigns, the recipient is
whether exercisable or not, are forfeited.
entitled  to  exercise  all  stock  options  outstanding  and
exercisable  within  a  specified 
frame  after  such
termination.

if  he  or  she  voluntarily 

time 

The  terms  ‘‘cause,’’  ‘‘good  reason,’’  and  ‘‘change  in  control’’
are  defined  in  the  executives’  employment  agreements,  the
Severance  Protection  Plan  and  equity  award  plans  and
agreements,  as  applicable,  but  such  terms  have  the

Explanation  of  Tabular  Disclosure. The  following  table
presents  potential  payouts  to  our  named  executives  at

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•

•

•

•

For purposes of calculating the payout upon the ‘‘double
in  control  and  subsequent
trigger’’  of  change 
involuntary  termination  not  for  cause,  the  value  of  the
performance share unit replacement award is equal to
the  number  of  PSUs  that  would  be  forfeited  based  on
the prorated acceleration of the PSUs, multiplied by the
closing  price  of  our  Common  Stock  on  December  31,
2019.

The payout for continuation of benefits is an estimate of
the  cost  the  Company  would  incur  to  continue  those
benefits.

The Company’s practice is to provide all benefits eligible
employees  with  life  insurance  that  pays  one  times
annual base salary upon death. The insurance benefit is
a payment by an insurance company, not the Company,
and is payable under the terms of the insurance policy.

Refer  to  the  Nonqualified  Deferred  Compensation  in
2019 table above for aggregate balances payable to the
named  executives  under  our  409A  Deferral  Plan
pursuant 
the  named  executive’s  distribution
elections.

to 

EXECUTIVE  COMPENSATION

in 

termination  of  employment 

year-end  upon 
the
circumstances  indicated  pursuant  to  the  terms  of  applicable
plans  and  agreements.  The  payouts  set  forth  below  assume
the triggering event indicated occurred on December 31, 2019,
when the closing price of our Common Stock was $113.96 per
share.  These  payouts  are  calculated  for  SEC  disclosure
purposes  and  are  not  necessarily  indicative  of  the  actual
amounts the named executive would receive. Please note the
following when reviewing the payouts set forth below:

•

•

The  compensation  component  set  forth  below  for
accelerated vesting of stock options is comprised of the
unvested stock options granted in 2017, 2018 and 2019,
which vest 25% on the first and second anniversary of
the date of grant and 50% on the third anniversary of the
date of grant.

For purposes of calculating the payout of performance
share unit awards outstanding as of December 31, 2019,
we  have  assumed  that  target  performance  was
achieved;  any  actual  performance  share  unit  payouts
will  be  based  on  actual  performance  of  the  Company
during the performance period.

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Potential  Consideration  Upon  Termination  of  Employment

Mr.  Fish Ms.  Rankin

Mr.  Morris Ms.  Hemmer Mr.  Batchelor

EXECUTIVE  COMPENSATION

Payout  or  Value  of  Compensation  Components,  in

dollars

In Event of Death or Disability

•
•

•
•

Accelerated vesting of stock options
Payment of PSUs (contingent on actual
performance at end of performance period)
Accelerated vesting of restricted stock units
Life insurance benefit paid by insurance company
(in the case of death)

Total

In Event of Termination Without Cause by the
Company or For Good Reason by the Employee

•

•

•

Two times base salary plus target annual cash
bonus (one-half payable in lump sum; one-half
payable in bi-weekly installments over a two-year
period)

Continued coverage under health and welfare
benefit plans for two years

Prorated payment of PSUs (contingent on actual
performance at end of performance period)

6,475,004

1,619,470

1,967,159

880,421

596,407

13,005,115
—

3,700,737
—

3,997,489
—

2,631,336
151,681

1,759,314
126,154

1,125,000

552,000

650,000

461,000

390,000

20,605,119

5,872,207

6,614,648

4,124,438

2,871,875

6,000,000

2,488,590

2,730,000

2,042,880

2,042,880

25,752

25,752

25,752

25,752

25,752

•

Prorated vesting of restricted stock units

—

—

—

139,413

Total

12,456,591

4,341,729

4,717,004

3,434,482

2,814,200

In Event of Termination Without Cause by the
Company or For Good Reasons by the Employee
Six Months Following a Change in Control (Double
Trigger)

6,430,839

1,827,387

1,961,252

1,226,437

645,089

100,479

•

•

•

•

•

•

•

Two times base salary plus target annual cash
bonus (one-half payable in lump sum; one-half
payable in bi-weekly installments over a two-year
period)

Continued coverage under health and welfare
benefit plans for two years

6,000,000

2,488,590

2,730,000

2,042,880

2,042,880

25,752

25,752

25,752

25,752

880,421

25,752

596,407

645,089

Accelerated vesting of stock options

6,475,004

1,619,470

1,967,159

Prorated accelerated payment of PSUs

6,430,839

1,827,387

1,961,252

1,226,437

Accelerated payment of PSUs replacement grant

6,574,276

1,873,350

2,036,237

1,404,899

1,114,225

Accelerated vesting of restricted stock units

—

—

—

Prorated annual cash bonus(1)

3,500,000

1,212,390

1,330,000

151,681

483,840

126,154

483,840

Total

29,005,871

9,046,939

10,050,400

6,215,910

5,034,347

(1) Pursuant to the Severance Protection Plan, Ms. Hemmer and Mr. Batchelor receive a prorated target annual cash bonus
under this scenario. Mr. Fish, Ms. Rankin and Mr. Morris receive a prorated maximum annual cash bonus under this scenario
pursuant to their 2017 Employment Agreements. The 2017 Employment Agreements provided for this enhanced treatment
partially on account of similar terms in pre-existing employment agreements that executives were agreeing to terminate in
order to support the Company’s transition toward a more standardized and flexible approach to severance protections.

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EXECUTIVE  COMPENSATION

Chief  Executive  Officer  Pay  Ratio

in 

In 2018, we identified the Company’s median employee, based
on total annual compensation for all employees other than our
Chief  Executive  Officer, 
accordance  with  SEC
Regulation  S-K,  Item  402(u)  (the  ‘‘Median  Employee’’)  for
purposes  of  the  proxy  statement  filed  in  March  2018.  During
2019, a change in such employee’s circumstances make it no
longer  appropriate  to  use  that  individual  as  the  Median
Employee.  A  new  Median  Employee  was  selected,  whose
compensation  is  substantially  similar  to  the  original  median
employee based on the compensation measure used to select
the original median employee. The Median Employee, a Driver
in  the  United  States,  was  identified  from  a  list  of  Company
employees as of December 31, 2017. Out of a total worldwide
employee  population  of  42,075  on  that  date,  the  list  included
41,585 employees and excluded the Chief Executive Officer and
our 489 employees based in India. Approximately 90% of these
total employees work in the United States and approximately
10%  work  in  Canada.  Over  99%  of  these  individuals  are
full-time  employees.  Any  temporary  or  seasonal  employees
are  included;  any  subcontracted  workers  are  not  employees
and are excluded.

Equity  Compensation  Plan  Table

To  select  the  Median  Employee,  we  determined  the  actual
taxable  compensation  paid  to  each  listed  employee  in  2017,
converted  to  U.S.  dollars  at  appropriate  exchange  rates  for
non-U.S.  employees  and  annualized  for  salaried  employees
hired  during  the  year.  We  did  not  apply  any  cost-of-living
adjustments nor did we use any form of statistical sampling.

employee 

population, 

Since December 31, 2017, there have been no changes to the
Company’s 
compensation
arrangements, or the circumstances of the Median Employee
(except  as  noted  above)  that  the  Company  believes  would
significantly  impact  this  pay  ratio  disclosure.  Accordingly,  as
permitted by SEC Regulation S-K, Item 402(u), the Company is
providing  the  following  information  based  on  the  Median
Employee as identified.

For  2019,  total  annual  compensation  for  the  Median  Employee
was  $76,048.  The  annual  compensation  of  our  Chief  Executive
Officer was $11,298,101, for a ratio of 1:149. These compensation
values were calculated in accordance with SEC Regulation S-K,
Item 402(c)(2)(x) requirements for reporting total compensation in
the Summary Compensation Table.

The  following  table  provides  information  as  of  December  31,  2019  about  the  number  of  shares  to  be  issued  upon  vesting  or
exercise of equity awards and the number of shares remaining available for issuance under our equity compensation plans.

Plan  Category

Number  of
Securities  to  be

Exercise
of  Outstanding
Options  and  Rights

Issued  Upon Weighted-Average
Exercise  Price  of
Outstanding
Options  and  Rights

Number  of
Securities
Remaining
Available  for
Future  Issuance
Under  Equity
Compensation  Plans

Equity compensation plans approved by security holders(1)

5,588,356(2)

$69.66(3)

20,762,702(4)

(1)

(2)

Includes  our  2009  Stock  Incentive  Plan,  2014  Stock  Incentive  Plan  and  Employee  Stock  Purchase  Plan  (‘‘ESPP’’).  No
additional awards may be granted under our 2009 Stock Incentive Plan.
Includes:  options  outstanding  for  3,938,478  shares  of  Common  Stock;  224,997  shares  of  Common  Stock  to  be  issued  in
connection with deferred compensation obligations; 347,997 shares underlying unvested restricted stock units and 1,076,884
shares of Common Stock that would be issued on account of outstanding PSUs if the target performance level is achieved.
Assuming, instead, that the maximum performance level was achieved on such PSUs, the number of shares of Common
Stock that would be issued on account of outstanding awards would increase by 1,076,884 shares.
The total number of shares subject to outstanding awards in the table above includes 361,856 shares on account of PSUs, at
target, with the performance period ended December 31, 2019. The determination of achievement of performance results on
such PSUs was performed by the MD&C Committee in February 2020, and the Company achieved (a) maximum performance
criteria on the half of the PSUs that are subject to the cash flow generation performance measure, yielding a 200% payout
and  (b)  near-maximum  performance  criteria  on  the  half  of  the  PSUs  that  are  subject  to  the  total  shareholder  return
performance measure, yielding a 194.7% payout. A total of 475,627 shares of Common Stock were issued on account of such
PSUs in February 2020, net of units deferred, of which 241,022 shares of Common Stock were included in the first column of
the table above.
Excludes purchase rights that accrue under the ESPP. Purchase rights under the ESPP are considered equity compensation
for accounting purposes; however, the number of shares to be purchased is indeterminable until the time shares are actually
issued,  as  automatic  employee  contributions  may  be  terminated  before  the  end  of  an  offering  period  and,  due  to  the
look-back pricing feature, the purchase price and corresponding number of shares to be purchased is unknown.

(3) Excludes PSUs and restricted stock units because those awards do not have exercise prices associated with them. Also

excludes purchase rights under the ESPP for the reasons described in (2) above.

(4) The  shares  remaining  available  include  807,579  shares  under  our  ESPP  and  19,955,123  shares  under  our  2014  Stock
Incentive Plan, assuming payout of PSUs at maximum. Assuming payout of PSUs at target, the number of shares remaining
available for issuance under our 2014 Stock Incentive Plan would be 21,032,007.

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RATIFICATION OF INDEPENDENT
REGISTERED PUBLIC ACCOUNTING
FIRM

(Item  2  on  The  Proxy  Card)
Our Board of Directors, upon the recommendation of the Audit Committee, has ratified the selection of Ernst & Young LLP to serve as
our independent registered public accounting firm for fiscal year 2020, subject to ratification by our stockholders.

Representatives of Ernst & Young LLP will be at the annual meeting. They will be able to make a statement if they want, and will
be available to answer any appropriate questions stockholders may have.

Although ratification of the selection of Ernst & Young is not required by our By-laws or otherwise, we are submitting the selection to
stockholders for ratification because we value our stockholders’ views on our independent registered public accounting firm and as a
matter of good governance. If our stockholders do not ratify our selection, it will be considered a direction to our Board and Audit
Committee to consider selecting another firm. Even if the selection is ratified, the Audit Committee may, in its discretion, select a
different independent registered public accounting firm, subject to ratification by the Board, at any time during the year if it determines
that such a change is in the best interests of the Company and our stockholders.

Independent  Registered  Public  Accounting  Firm  Fee  Information
Fees for professional services provided by our independent registered public accounting firm in each of the last two fiscal years,
in each of the following categories, were as follows:

Audit  Fees

Audit-Related  Fees

Tax  Fees

All  Other  Fees

Total

2019

2018

(In  millions)

$4.5

$4.6

0.1

—

—

0.1

—

—

$4.6

$4.7

Audit fees includes fees for the annual audit, reviews of the Company’s Quarterly Reports on Form 10-Q, work performed to
support  the  Company’s  debt  issuances,  accounting  consultations,  and  separate  subsidiary  audits  required  by  statute  or
regulation. Audit-related fees principally include financial due diligence services relating to certain potential acquisitions.

The Audit Committee has adopted procedures for the approval of Ernst & Young’s services and related fees. At the beginning of
each year, all audit and audit-related services, tax fees and other fees for the upcoming audit are provided to the Audit Committee
for approval. The services are grouped into significant categories and provided to the Audit Committee in the format shown above.
All projects that have the potential to exceed $100,000 are separately identified and reported to the Committee for approval. The
Audit  Committee  Chairman  has  the  authority  to  approve  additional  services,  not  previously  approved,  between  Committee
meetings. Any additional services approved by the Audit Committee Chairman between Committee meetings are reported to the
full Audit Committee at the next regularly scheduled meeting. The Audit Committee is updated on the status of all services and
related fees at every regular meeting. In 2019 and 2018, the Audit Committee or Audit Committee Chairman pre-approved all
audit and audit-related services performed by Ernst & Young. As set forth in the Audit Committee Report on page 9, the Audit
Committee  has  considered  whether  the  provision  of  these  audit-related  services  is  compatible  with  maintaining  auditor
independence and has determined that it is.

Vote  Required  for  Approval

Approval of this proposal requires the affirmative vote of the holders of a majority of the outstanding shares of Common Stock
present at the meeting, in person or represented by proxy, and entitled to vote.

FOR THE BOARD OF DIRECTORS RECOMMENDS THAT YOU VOTE FOR THE

RATIFICATION OF ERNST & YOUNG LLP AS THE COMPANY’S INDEPENDENT
REGISTERED PUBLIC ACCOUNTING FIRM FOR FISCAL YEAR 2020.

17MAR202002305487

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ADVISORY VOTE ON EXECUTIVE
COMPENSATION

(Item  3  on  the  Proxy  Card)

Pursuant  to  Section  14A  of  the  Exchange  Act,  stockholders  are  entitled  to  an  advisory  (non-binding)  vote  on  compensation
programs for our named executive officers (sometimes referred to as ‘‘say on pay’’). The Board of Directors has determined that it
will  include  this  ‘‘say  on  pay’’  vote  in  the  Company’s  proxy  materials  annually,  pending  consideration  of  future  advisory
stockholder votes on the frequency of this advisory vote on executive compensation.

We encourage stockholders to review the Compensation Discussion and Analysis and the Executive Compensation Tables on
pages 26 to 50 of this Proxy Statement. The Company has designed its executive compensation program to be supportive of, and
align  with,  the  strategy  of  the  Company  and  the  creation  of  stockholder  value,  while  discouraging  excessive  risk-taking.  The
following key structural elements and policies, discussed in more detail in the Compensation Discussion and Analysis, further the
objective  of  our  executive  compensation  program  and  evidence  our  dedication  to  competitive  and  reasonable  compensation
practices that are in the best interests of stockholders:

•

•

•

•

•

•

•

•

over 80% of our named executive’s target compensation, on average, is linked to Company performance, through annual cash
incentive performance criteria and long-term equity-based incentive awards, and over 60% of our named executive’s target
compensation is tied to long-term equity awards, which aligns executives’ interests with those of stockholders;

our  total  direct  compensation  opportunities  for  named  executive  officers  are  targeted  to  fall  in  a  range  around  the
competitive median;

performance-based  awards  include  threshold,  target  and  maximum  payouts  correlating  to  a  range  of  performance
outcomes and are based on a variety of indicators of performance, which limits risk-taking behavior;

performance stock units with a three-year performance period, as well as stock options that vest over a three-year period,
link executives’ interests with long-term performance and reduce incentives to maximize performance in any one year;

all of our executive officers are subject to stock ownership guidelines, which we believe demonstrates a commitment to,
and confidence in, the Company’s long-term prospects;

the Company has clawback provisions in its equity award agreements and executive officer employment agreements, and
has adopted a clawback policy applicable to annual incentive compensation, designed to recoup compensation when cause
and/or misconduct are found;

our Severance Limitation Policy limits the amount of benefits the Company may provide to its executive officers under
severance agreements entered into after the date of such policy; and

the Company has adopted a policy that prohibits it from entering into new agreements with executive officers that provide
for certain death benefits or tax gross-up payments.

The Board strongly endorses the Company’s executive compensation program and recommends that the stockholders vote in
favor of the following resolution:

RESOLVED,  that  the  compensation  of  the  Company’s  named  executive  officers  as  described  in  this  Proxy  Statement  under
‘‘Executive  Compensation,’’  including  the  Compensation Discussion and Analysis  and  the  tabular  and  narrative  disclosure
contained in this Proxy Statement, is hereby APPROVED.

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ADVISORY  VOTE  ON  EXECUTIVE  COMPENSATION

Vote  Required  for  Approval

Approval of this proposal requires the affirmative vote of the holders of a majority of the outstanding shares of Common Stock
present at the meeting, in person or represented by proxy, and entitled to vote. Because the vote is advisory, it will not be binding,
and neither the Board nor the MD&C Committee will be required to take any action as a result of the outcome of the vote on this
proposal. The MD&C Committee will carefully consider the outcome of the vote in connection with future executive compensation
arrangements.

FOR THE BOARD RECOMMENDS THAT YOU VOTE TO APPROVE THE COMPANY’S

EXECUTIVE COMPENSATION.

17MAR202002305358

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PROPOSAL TO AMEND AND
RESTATE THE COMPANY’S
EMPLOYEE STOCK PURCHASE PLAN

(Item  4  on  the  Proxy  Card)

Description  of  the  Proposed  Amendment  and  Restatement

Our ESPP was approved by stockholders at our 1997 Annual Meeting. An aggregate of one million shares of Common Stock was
originally authorized for issuance under the ESPP and stockholders have approved an additional 14.75 million shares for issuance
since then. As of January 1, 2020, approximately 40,175 employees were eligible to participate in the ESPP and approximately
807,579 shares remained available for issuance. The total number of shares issued under the ESPP in each of 2019, 2018 and
2017 was approximately 537,000, 582,000 and 594,000, respectively. The Board of Directors has concluded it is in the best interest
to amend and restate the ESPP to authorize an additional three million shares of Common Stock for issuance under the plan,
subject to stockholder approval. If stockholder approval is not obtained, the amendment and restatement will be of no force or
effect.

Key considerations applicable to the ESPP and the proposed amendment and restatement include the following. Please read
‘‘Operation of the ESPP’’ below for further detail.

•

The price of shares of Common Stock purchased under the ESPP is 85% of the lower of the fair market value on the first
day and the last day of the offering period.

•

Each offering period is six months.

•

The additional three million shares proposed to be authorized for issuance pursuant to the amendment and restatement
comprise less than 1% of the Company’s outstanding shares of Common Stock.

Description  of  the  ESPP

The following description of the ESPP is qualified in its entirety by, and should be read in conjunction with, the text of the plan, a
copy of which, as proposed to be amended and restated, is attached hereto as Appendix A and incorporated herein by reference.

Purpose

The purpose of the ESPP is to provide an incentive for present and future employees of the Company’s participating subsidiaries
to acquire or increase their proprietary interest in the Company through the purchase of shares of Common Stock at a discount.

Securities Underlying Awards

The closing price of the Company’s Common Stock as of March 16, 2020 was $99.89 per share.

Administration

The ESPP is administered by the Administrative Committee of the Waste Management Employee Benefit Plans, a committee
appointed by the Board of Directors. The Administrative Committee has the authority to interpret all provisions of the ESPP.

Eligibility

Any employee who customarily works for one of the Company’s participating subsidiaries at least 20 hours per week and more
than five months in a calendar year is eligible to participate in the ESPP after having been employed for at least 30 days prior to an
enrollment date.

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PROPOSAL  TO  AMEND  AND  RESTATE  THE  COMPANY’S  EMPLOYEE  STOCK  PURCHASE  PLAN

Operation of the ESPP

On the last day of each six-month period between January 1 and June 30 and July 1 and December 31 (each, an ‘‘Offering Period’’),
each employee who is enrolled in the ESPP will automatically purchase a number of shares of Common Stock determined by
dividing such employee’s payroll deductions accumulated in the ESPP during such Offering Period by the Offering Price. The
Offering Price of each of the shares purchased in a given Offering Period shall be the lower of (a) 85% of the fair market value of a
share of Common Stock on the first day of the Offering Period and (b) 85% of the fair market value of a share of Common Stock on
the last day of the Offering Period. If an employee withdraws from participation during an Offering Period, the monies contributed
to the Plan are refunded without interest.

Eligible employees may elect to participate in the ESPP by taking such enrollment steps as are determined by the Administrative
Committee to authorize payroll deductions from the employee’s pay in an amount from 1% to 10% (in whole percentages) of the
employee’s gross base pay. No employee may (a) make payroll deductions during any calendar year in excess of $21,250 (or such
other amount determined by the Administrative Committee); (b) purchase shares under the ESPP if such purchase would result in
the employee owning five percent or more of the total combined voting power or value of the Company’s outstanding capital stock;
or (c) purchase shares under the ESPP with a fair market value in excess of $25,000 per calendar year.

All payroll deductions for the ESPP are placed in our general corporate account. No interest accrues on the payroll deductions.
Employees may purchase Common Stock under the ESPP only through payroll deductions, and an employee participating in the
ESPP may not make any additional payments into the account.

Termination of Employment and Withdrawal

If an employee withdraws from participation in the ESPP or terminates employment for any reason, including retirement or death,
during an Offering Period, the payroll deductions credited to the employee’s account will be refunded promptly without interest.

Amendment and Termination of ESPP

The Board of Directors may amend the ESPP at any time; provided, however, the ESPP may not be amended in any way (a) that will
cause rights issued thereunder to fail to meet the requirements for employee stock purchase plans as defined in Section 423 of
the Internal Revenue Code of 1986, as amended (the ‘‘Code’’) or (b) that requires stockholder approval, unless such stockholder
approval is obtained. In addition, other amendments not requiring stockholder approval pursuant to Section 423 of the Code may
also be made by the Plan Sponsor Committee of Waste Management Employee Benefit Plans, a committee appointed by the
Board of Directors.

The ESPP will terminate on the earlier of (a) the date that participating employees become entitled to purchase an aggregate
number of shares greater than the number of shares remaining available for purchase under the ESPP and (b) the date on which
the ESPP is terminated by the Board of Directors.

Federal  Income  Tax  Consequences

The following discussion is intended to be a general summary only of the federal income tax aspects of purchase rights granted
under the ESPP and not of state or local taxes that may be applicable. Tax consequences may vary depending on the particular
circumstances, and administrative and judicial interpretations of the application of the federal income tax laws are subject to
change. Participants in the ESPP who are residents of or are employed in a country other than the United States may be subject to
taxation in accordance with the tax laws of that particular country in addition to or in lieu of U.S. federal income taxes.

The ESPP is intended to be an ‘‘employee stock purchase plan’’ as defined in Section 423 of the Code. A participant recognizes no
taxable income either as a result of commencing participation in the ESPP or purchasing Common Stock under the terms of the
ESPP. If a participant disposes of shares purchased under the ESPP within either two years from the first day of the applicable
Offering  Period  or  within  one  year  from  the  purchase  date,  known  as  disqualifying  dispositions,  the  participant  will  realize
ordinary income in the year of such disposition equal to the amount by which the fair market value of the shares on the purchase
date exceeds the purchase price. The amount of the ordinary income will be added to the participant’s basis in the shares, and any
additional gain or resulting loss recognized on the disposition of the shares will be a capital gain or loss, which will be long-term if
the participant’s holding period is more than 12 months. If the participant disposes of shares purchased under the ESPP at least
two years after the first day of the applicable Offering Period and at least one year after the purchase date, the participant will
realize ordinary income in the year of disposition equal to the lesser of (a) the excess of the fair market value of the shares on the
date of disposition over the purchase price or (b) 15% of the fair market value of the shares on the first day of the applicable
Offering Period. The amount of any ordinary income will be added to the participant’s basis in the shares, and any additional gain
recognized upon the disposition after such basis adjustment will be a long-term capital gain. If the fair market value of the shares
on the date of disposition is less than the purchase price, there will be no ordinary income and any loss recognized will be a

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PROPOSAL  TO  AMEND  AND  RESTATE  THE  COMPANY’S  EMPLOYEE  STOCK  PURCHASE  PLAN

long-term capital loss. Any ordinary income recognized by a participant upon the disqualifying disposition of the shares generally
should be deductible by the Company for federal income tax purposes, except to the extent such deduction is limited by applicable
provisions of the Code or the regulations thereunder.

New  Plan  Benefits

The value of the Common Stock purchased through the ESPP will vary based on the fair market value of our Common Stock on the
first  and  last  days  of  the  Offering  Period.  Accordingly,  the  number  of  shares  that  may  be  purchased  by  the  named  executive
officers, the executive officers as a group and all employees, including all current officers who are not executive officers, as a
group in the future is not currently determinable. However, the table below shows, as to each of the indicated individuals and
groups, the number of shares of Common Stock purchased by such individuals during the 2019 Offering Periods under the ESPP.
The weighted average purchase price per share of Common Stock purchased during the 2019 Offering Periods under the ESPP
was $85.09. Non-employee directors of the Company are not eligible to participate in the ESPP.

Name/Group

James C. Fish, Jr.

Devina A. Rankin

John J. Morris, Jr.

Steven R. Batchelor

Charles C. Boettcher

Tara J. Hemmer

Leslie K. Nagy

Tamla Oates-Forney

Nikolaj H. Sjoqvist

Michael J. Watson

All executive officers, as a group

All employees, including all current officers who are not executive officers,

as a group

Vote  Required  for  Approval

Number  of  Shares

—

—

—

281

261

281

70

—

281

265

1,439

535,484

Approval of this proposal requires the affirmative vote of the holders of a majority of the outstanding shares of Common Stock
present at the meeting, in person or represented by proxy, and entitled to vote.

FOR THE BOARD OF DIRECTORS RECOMMENDS THAT YOU VOTE FOR THE APPROVAL

OF THE AMENDMENT AND RESTATMENT OF THE EMPLOYEE STOCK
PURCHASE PLAN.

17MAR202002305618

OTHER MATTERS

The Company does not intend to bring any other matters before the annual meeting, nor does the Company have any present
knowledge  that  any  other  matters  will  be  presented  by  others  for  action  at  the  meeting.  If  any  other  matters  are  properly
presented, your proxy card authorizes the people named as proxy holders to vote using their judgment.

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APPENDIX A

WASTE  MANAGEMENT,  INC.
EMPLOYEE  STOCK  PURCHASE  PLAN
(As  Amended  and  Restated  Effective  May  12,  2020)

The  Waste  Management,  Inc.  Employee  Stock  Purchase  Plan  (the  ‘‘Plan’’)  has  been  established  for  the  benefit  of  its  eligible
employees, and is hereby amended and restated, effective as of the date upon which shareholder approval is obtained pursuant to
Section 17. The terms of the amended and restated Plan are set forth below.

1. Definitions.

As used in the Plan the following terms shall have the meanings set forth below:

(a)

‘‘Board’’ means the Board of Directors of the Company.

(b)

‘‘Code’’ means the Internal Revenue Code of 1986, as amended, and the regulations issued thereunder.

(c)

‘‘Committee’’ means the Administrative Committee of the Waste Management Employee Benefit Plans appointed by the

Board to administer the Plan as described in Section 4 below, or such other committee appointed by the Board.

(d)

‘‘Common Stock’’ means the common stock, $0.01 par value, of the Company.

(e)

‘‘Company’’  means  Waste  Management,  Inc.,  a  Delaware  corporation,  or  any  successor  corporation  by  merger,

reorganization, consolidation or otherwise.

(f)

‘‘Continuous Employment’’ means the absence of any interruption or termination of service as an Eligible Employee with
the Company and/or its Participating Subsidiaries. For purposes of the preceding sentence, an authorized leave of absence shall
not be considered an interruption or termination of service, provided that such leave is for a period of not more than 90 days or
reemployment upon the expiration of such leave is guaranteed by contract or statute.

(g)

‘‘Eligible  Compensation’’  means,  with  respect  to  each  Participant  for  each  pay  period,  the  regular  base  earnings,
commissions, overtime and, for employees on an Involuntary Military Leave of Absence, pay differential, paid to the Participant by
the  Company  and/or  one  or  more  Participating  Subsidiaries  during  the  Offering  Period  before  reductions  are  made  to  Code
Section 125 and Section 401(k) plans maintained by the Company and/or its Participating Subsidiaries. However, any incentive
compensation or other bonus amounts shall be excluded for purposes of determining Eligible Compensation.

(h)

‘‘Eligible Employee’’ means an employee of the Company or one of its Participating Subsidiaries who is customarily
employed for at least 20 hours per week and more than five months in a calendar year, or are absent from active employment
while on an Involuntary Military Leave of Absence. For purposes of the preceding sentence, employees who are members of a
collective bargaining unit shall be excluded as eligible employees under the Plan, unless their applicable collective bargaining
agreement provides for participation in the Plan.

(i)

(j)

‘‘Enrollment Date’’ means the first business day of each Offering Period.

‘‘Exercise Date’’ means the last business day of each Offering Period.

(k)

‘‘Exercise Price’’ means the price per share of Common Stock offered in a given Offering Period, which shall be the
lower of: (i) 85% of the Fair Market Value of a share of the Common Stock on the Enrollment Date of such Offering Period, or
(ii) 85% of the Fair Market Value of a share of the Common Stock on the Exercise Date of such Offering Period.

(l)

‘‘Fair Market Value’’ means, with respect to a share of Common Stock as of any Enrollment Date or Exercise Date, the
closing price of such Common Stock on the New York Stock Exchange on such date, as reported in The Wall Street Journal. In the
event that such a closing price is not available for an Enrollment Date or an Exercise Date, the Fair Market Value of a share of
Common Stock on such date shall be the closing price of a share of the Common Stock on the New York Stock Exchange on the
last business day prior to such date or such other amount as may be determined by the Committee by any fair and reasonable
means.

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APPENDIX  A

(m)

‘‘Involuntary Military Leave of Absence’’ means an employee’s leave from employment pursuant to the Company’s Paid
Leave of Absence Policy to perform military service obligations in the United States Air Force, Army, Navy, Marines, Coast Guard,
Public Health Service Corps or National Guard, and the employee is either drafted or a member of the Reserves called to active
duty.

(n)

‘‘Offering Period’’ means each six-month period that begins and ends on the business days that coincide with January 1
through June 30, or July 1 through December 31, or such other period or periods as the Committee may establish. However, if the
first and/or last day of an Offering Period begins or ends (as applicable) on a Saturday, Sunday or holiday, then (i) the first day of
the Offering Period will begin on the immediately following business day, and/or (ii) the last day of an Offering Period will end on
the immediately preceding business day.

(o)

‘‘Participant’’ means an Eligible Employee who has elected to participate in the Plan by filing an enrollment agreement

with the Company as provided below in Section 6.

(p)

‘‘Participating Subsidiary’’ means any Subsidiary not excluded from participation in the Plan by the Committee, in its

sole discretion.

(q)

‘‘Subsidiary’’ means any domestic or foreign corporation of which the Company owns, directly or indirectly, 50% or more
of the total combined voting power of all classes of stock or other equity interests and that otherwise qualifies as a ‘‘subsidiary
corporation’’ within the meaning of Section 424(f) of the Code or any successor thereto.

2. Purpose of the Plan.

The purpose of the Plan is to provide an incentive for present and future employees of the Company and its Participating
Subsidiaries to acquire a proprietary interest (or increase an existing proprietary interest) in the Company through the purchase
of Common Stock. The Company intends that the Plan qualify as an ‘‘employee stock purchase plan’’ under Section 423 of the
Code,  and  that  the  Plan  shall  be  administered,  interpreted  and  construed  in  a  manner  consistent  with  the  requirements  of
Section 423 of the Code.

3. Shares Reserved for the Plan.

As of the effective date of this restatement, the Company shall reserve for issuance and purchase by Participants under the
Plan an aggregate of three million shares of Common Stock in addition to shares previously reserved under the Plan, subject to
adjustment as provided below in Section 13. Shares of Common Stock subject to the Plan may be newly issued shares or treasury
shares. If and to the extent that any option to purchase shares of Common Stock shall not be exercised for any reason, or if such
right to purchase shares shall terminate as provided herein, the shares that have not been so purchased hereunder shall again
become available for the purposes of the Plan, unless the Plan shall have been terminated.

4. Administration of the Plan.

(a) The Committee has been appointed by the Board to administer the Plan. The Committee shall have the authority to
interpret the Plan, to prescribe, amend and rescind rules and regulations relating to the Plan, to correct any defect or rectify any
omission in the Plan, or to reconcile any inconsistency in this Plan and any option to purchase shares granted hereunder, and to
make  all  other  determinations  necessary  or  advisable  for  the  administration  of  the  Plan.  The  Committee’s  actions  and
determinations with respect to the foregoing shall be final, conclusive and binding on all persons. The act or determination of a
majority of the members of the Committee shall be deemed to be the act or determination of the entire Committee.

(b) The Committee may, in its discretion, request advice or assistance, or employ such other persons as it deems necessary
or appropriate for the proper administration of the Plan, including, but not limited to employing a brokerage firm, bank or other
financial institution to assist in the purchase of shares, delivery of reports or other administrative aspects of the Plan.

5. Eligibility to Participate in the Plan.

Subject to limitations imposed by Section 423(b) of the Code, each Eligible Employee who is employed by the Company or a
Participating Subsidiary for 30 days prior to an Enrollment Date shall be eligible to participate in the Plan for the Offering Period
beginning on that Enrollment Date.

6. Election to Participate in the Plan.

(a) Each Eligible Employee may elect to participate in the Plan by completing an enrollment agreement in the form provided
by the Company and filing such enrollment agreement with the Company prior to the applicable Enrollment Date, unless the
Committee establishes another deadline for filing the enrollment agreement with respect to a given Offering Period.

(b) Unless a Participant withdraws from participation in the Plan as provided in Section 10 or authorizes a different payroll
deduction by filing a new enrollment agreement prior to the Enrollment Date of a succeeding Offering Period, a Participant who is

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APPENDIX  A

participating in an Offering Period as of the Exercise Date of such Offering Period shall be deemed to have (i) elected to participate
in the immediately succeeding Offering Period and (ii) authorized the same payroll deduction percentage for such immediately
succeeding Offering Period as was in effect for such Participant immediately prior to such succeeding Offering Period.

7. Payroll Deductions.

(a) All  Participant  contributions  to  the  Plan  shall  be  made  only  by  payroll  deductions.  Each  time  a  Participant  files  the
enrollment agreement with respect to an Offering Period, the Participant shall authorize payroll deductions to be made during the
Offering Period in an amount from 1% to 10% (in whole percentages) of the Eligible Compensation that the Participant receives on
each  payroll  date  during  such  Offering  Period.  Payroll  deductions  for  a  Participant  shall  commence  on  the  first  payroll  date
following  the  Enrollment  Date  and  shall  end  on  the  last  payroll  date  in  the  Offering  Period  to  which  such  authorization  is
applicable, unless sooner terminated by the Participant as provided below in Section 10.

(b) All payroll deductions made for a Participant shall be deposited in the Company’s general corporate account and shall
be credited to the Participant’s account under the Plan. No interest shall accrue on or be credited with respect to the payroll
deductions of a Participant under the Plan. A Participant may not make any additional contributions into such account. All payroll
deductions received or held by the Company under the Plan may be used by the Company for any corporate purpose, and the
Company shall not be obligated to segregate such payroll deductions.

(c) Except as provided in Section 10, a Participant may not change his contribution election during an Offering Period.

(d) Notwithstanding  the  foregoing  provisions  of  this  Section  7,  no  Participant  may  make  payroll  deductions  during  any

calendar year in excess of $21,250, or such other limit as may be established by the Committee, in its discretion.

8. Grant of Options.

(a) On the Enrollment Date of each Offering Period, subject to the limitations set forth in Sections 3 and 8(b) hereof, each
Eligible Employee shall be granted an option to purchase on the Exercise Date for such Offering Period a number of whole and, to
the extent permitted by the Committee, fractional shares of the Company’s Common Stock determined by dividing such Eligible
Employee’s payroll deductions accumulated during the Offering Period by the Exercise Price established for such Offering Period.

(b) Notwithstanding any provision of the Plan to the contrary, no Eligible Employee shall be granted an option under the
Plan (i) if, immediately after the grant, such Eligible Employee (or any other person whose stock would be attributed to such
Employee pursuant to Section 424(d) of the Code) would own stock and/or hold outstanding options to purchase stock possessing
5% or more of the total combined voting power or value of all classes of stock of the Company or of any Subsidiary of the Company,
or (ii) which permits such Eligible Employee’s rights to purchase stock under all employee stock purchase plans of the Company
and its Subsidiaries to accrue at a rate which exceeds $25,000 of fair market value of such stock (determined at the time such
option is granted) for each calendar year in which such option is outstanding at any time.

9. Automatic Purchase.

Unless a Participant withdraws from the Plan as provided below in Section 10, the Participant’s option for the purchase of
shares  will  be  exercised  automatically  on  each  Exercise  Date  for  which  an  enrollment  agreement  has  been  filed,  and  the
maximum  number  of  whole  and,  to  the  extent  permitted  by  the  Committee,  fractional  shares  subject  to  the  option  will  be
purchased  for  the  Participant  at  the  Exercise  Price  established  for  that  Offering  Period,  as  provided  above  in  Section  8.  Any
accumulated payroll deductions in excess of the amount applied to purchase shares on the Exercise Date shall be refunded to the
Participant as soon as administratively feasible after the Exercise Date, unless the Committee establishes otherwise.

10. Withdrawal; Termination of Employment.

(a) A Participant may withdraw all of the payroll deductions credited to the Participant’s account for a given Offering Period
by providing written notice to the Company no later than 45 days prior to the last day of such Offering Period. A Participant shall
not be permitted to make a partial withdrawal of the payroll deductions credited to his account. All of the Participant’s payroll
deductions credited to the Participant’s account will be paid to him promptly after receipt of the Participant’s notice of withdrawal,
the Participant’s participation in the Plan will be automatically terminated, and no further payroll deductions for the purchase of
shares hereunder will be made. Payroll deductions will not resume on behalf of a Participant who has withdrawn from the Plan,
unless written notice is delivered to the Company within the enrollment period preceding the commencement of a new Offering
Period directing the Company to resume payroll deductions.

(b) Upon termination of the Participant’s Continuous Employment prior to the Exercise Date of the Offering Period for any
reason,  including  retirement  or  death,  the  payroll  deductions  credited  to  the  Participant’s  account  will  be  returned  to  the
Participant or, in the case of death, to the Participant’s estate, and the Participant’s options to purchase shares under the Plan
will be automatically terminated.

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APPENDIX  A

(c)

In the event a Participant ceases to be an Eligible Employee during an Offering Period, the Participant will be deemed to
have  elected  to  withdraw  all  payroll  deductions  credited  to  his  account  from  the  Plan.  In  such  circumstance,  the  payroll
deductions credited to the Participant’s account will be returned to the Participant, and the Participant’s options to purchase
shares under the Plan will be terminated.

11. Transferability.

Options to purchase Common Stock granted under the Plan are not transferable, in any manner, by a Participant and are

exercisable only by the Participant.

12. Reports.

Individual notional accounts will be maintained for each Participant in the Plan. Following each Exercise Date, Participants
who  have  purchased  shares  under  Section  9  may  access  a  summary  of  their  purchases  in  the  manner  determined  by  the
Committee.

13. Adjustments Upon Changes in Capitalization.

(a)

If the outstanding shares of Common Stock are increased or decreased, or are changed into or are exchanged for a
different number or kind of shares, as a result of one or more reorganizations, restructurings, recapitalizations, reclassifications,
stock splits, reverse stock splits, stock dividends or the like, upon authorization of the Committee, appropriate adjustments shall
be made in the number and/or kind of shares, and the per share purchase price thereof, which may be issued in the aggregate
and to any Participant upon exercise of options granted under the Plan.

(b)

In the event of the proposed dissolution or liquidation of the Company, each Offering Period will terminate immediately
prior to the consummation of such proposed action, unless otherwise provided by the Committee. In the event of a proposed sale
of all or substantially all of the assets of the Company, or the merger of the Company with or into another corporation, each option
under  the  Plan  shall  be  assumed  or  an  equivalent  option  shall  be  substituted  by  such  successor  corporation  or  a  parent  or
subsidiary of such successor corporation, unless the Committee determines, in the exercise of its sole discretion and in lieu of
such assumption or substitution, that the Participant shall have the right to exercise the option as to all of the optioned stock,
including shares as to which the option would not otherwise be exercisable. If the Committee makes an option fully exercisable in
lieu of assumption or substitution in the event of a merger or sale of assets, the Committee shall notify the Participant that the
option shall be fully exercisable for a stated period, which shall not be less than 10 days from the date of such notice, and the
option will terminate upon the expiration of such period.

(c)

In all cases, the Committee shall have full discretion to exercise any of the powers and authority provided under this
Section 13, and the Committee’s actions hereunder shall be final and binding on all Participants. No fractional shares of stock
shall be issued under the Plan pursuant to any adjustment authorized under the provisions of this Section 13.

14. Amendment of the Plan.

The Company may at any time, or from time to time, amend the Plan in any respect through action of the Board or, for any
amendment  that  does  not  require  shareholder  approval,  through  action  of  the  Plan  Sponsor  Committee  of  the  Waste
Management Employee Benefit Plans; provided, however, that the Plan may not be amended in any way that will cause rights
issued under the Plan to fail to meet the requirements for employee stock purchase plans as defined in Section 423 of the Code or
any successor thereto, including, without limitation, shareholder approval, if required.

15. Termination of the Plan.

The Plan and all rights of Eligible Employees hereunder shall terminate:

(a) on the Exercise Date that Participants become entitled to purchase a number of shares greater than the number of

reserved shares remaining available for purchase under the Plan; or

(b) at any time, at the discretion of the Board.

In the event that the Plan terminates under circumstances described in Section 15(a) above, reserved shares remaining as of

the termination date shall be sold to Participants on a pro rata basis.

16. Notices.

All notices or other communications by a Participant to the Company under or in connection with the Plan shall be deemed to
have been duly given when received in the form specified by the Company at the location, or by the person, designated by the
Company for the receipt thereof.

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APPENDIX  A

17. Shareholder Approval.

This amended and restated Plan shall be subject to approval by the shareholders of the Company within twelve months after

the date the amended and restated Plan is adopted by the Board of Directors.

18. Conditions Upon Issuance of Shares.

(a) The Plan, the grant and exercise of options to purchase shares of Common Stock under the Plan, and the Company’s
obligation to sell and deliver shares upon the exercise of options to purchase shares shall be subject to all applicable federal,
state and foreign laws, rules and regulations, and to such approvals by any regulatory or governmental agency as may, in the
opinion of counsel for the Company, be required. Notwithstanding anything in the Plan to the contrary, share certificates shall not
be delivered to Participants until the later of (i) the date on which the applicable holding period to avoid a disqualifying disposition
(within the meaning of Code Section 421) expires, or (ii) the date that a Participant specifically requests a certificate for shares
purchased pursuant to the Plan.

(b) The  Company  may  make  such  provisions,  as  it  deems  appropriate,  for  withholding  by  the  Company  pursuant  to  all
applicable tax laws of such amounts as the Company determines it is required to withhold in connection with the purchase or sale
by  a  Participant  of  any  Common  Stock  acquired  pursuant  to  the  Plan.  The  Company  may  require  a  Participant  to  satisfy  any
relevant tax requirements before authorizing any issuance of Common Stock to such Participant.

19. General Provisions.

(a) Notwithstanding any provision of the Plan to the contrary and in accordance with Section 423 of the Code, all Eligible

Employees who are granted options under the Plan shall have the same rights and privileges.

(b) Neither  the  Plan  nor  any  compensation  paid  hereunder  will  confer  on  any  Participant  the  right  to  continue  as  an

employee or in any other capacity.

(c) A Participant will become a stockholder with respect to the shares of Common Stock that are purchased pursuant to
options granted under the Plan only when the shares are issued to the Participant in accordance with the terms of the Plan. A
Participant will have no rights as a stockholder with respect to shares of Common Stock for which an election to participate in an
Offering Period has been made until such Participant becomes a stockholder as provided above.

(d) The Plan shall be binding on the Company and its successors and assigns.

(e) This  Plan  constitutes  the  entire  plan  with  respect  to  the  subject  matter  hereof  and  supersedes  all  prior  plans  with

respect to the subject matter hereof.

(f) The Plan and all rights hereunder shall be subject to and interpreted in accordance with the laws of the State of Texas,

without reference to the principles of conflicts of laws, and to applicable Federal or other securities laws.

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Form 10-K

s 

UNITED STATES SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C. 20549 
Form 10-K 

(Mark One)  

(cid:2)     ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES AND EXCHANGE ACT OF 1934 

For the fiscal year ended December 31, 2019 

OR 

(cid:3)     TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES AND EXCHANGE ACT OF 1934 

For the transition period from            to 

Commission file number 1-12154 

Waste Management, Inc. 

(Exact name of registrant as specified in its charter) 

Delaware 
(State or other jurisdiction of 
incorporation or organization) 

1001 Fannin Street 
Houston, Texas 
(Address of principal executive offices) 

73-1309529 
(I.R.S. Employer 
Identification No.) 

77002 
(Zip code) 

Registrant’s telephone number, including area code:  
(713) 512-6200 

Securities registered pursuant to Section 12(b) of the Act:  

Title of Each Class 
Common Stock, $0.01 par value 

Trading Symbol 
WM 

Name of Each Exchange on Which Registered 
New York Stock Exchange 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined by Rule 405 of the Securities Act.   Yes (cid:2)   No (cid:3) 

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.   Yes (cid:3)   No (cid:2) 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the 
preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 
days.   Yes (cid:2)   No (cid:3) 

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulations 
S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).   Yes (cid:2)   No (cid:3) 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company or an emerging 
growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth company” in Rule 12b-2 of the 
Exchange Act.  

Large accelerated filer 
Non-accelerated filer 

(cid:2) 
(cid:3)  

Accelerated filer (cid:3)
Smaller reporting company (cid:3)
Emerging growth company (cid:3)

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised 

financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. (cid:3) 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).   Yes (cid:3)  No (cid:2)(cid:4)

The aggregate market value of the voting stock held by non-affiliates of the registrant as of June 30, 2019 was approximately $48.8 billion. The aggregate market 
value was computed by using the closing price of the common stock as of that date on the New York Stock Exchange (“NYSE”). (For purposes of calculating this amount 
only, all directors and executive officers of the registrant have been treated as affiliates.) 

The  number  of  shares  of  Common  Stock,  $0.01  par  value,  of  the  registrant  outstanding  as  of  February 7,  2020  was  424,708,758  (excluding  treasury  shares  of 

205,573,703). 

DOCUMENTS INCORPORATED BY REFERENCE 

Document 
Proxy Statement for the 
2020 Annual Meeting of Stockholders 

Incorporated as to 
Part III 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
 
 
 
TABLE OF CONTENTS 

PART I 
Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Item 1. 
Item 1A.  Risk Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Item 1B.  Unresolved Staff Comments  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Item 2. 
Legal Proceedings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Item 3. 
Item 4.  Mine Safety Disclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

PART II 

Page 

3
15
29
29
30
30

Item 5.  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 
31
Securities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
32
Selected Financial Data  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Item 6. 
32
Item 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations  . . . . . . . . . .  
59
Item 7A.  Quantitative and Qualitative Disclosures About Market Risk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Financial Statements and Supplementary Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Item 8. 
61
Changes in and Disagreements with Accountants on Accounting and Financial Disclosure . . . . . . . . . .   126
Item 9. 
Item 9A.  Controls and Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   126
Item 9B.  Other Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   127

PART III 

Item 10.  Directors, Executive Officers and Corporate Governance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   127
Executive Compensation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   127
Item 11. 
Item 12. 
Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters .   127
Item 13.  Certain Relationships and Related Transactions, and Director Independence . . . . . . . . . . . . . . . . . . . . . .   127
Principal Accounting Fees and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   127
Item 14. 

Item 15. 
Item 16. 

Exhibits  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   128
Form 10-K Summary  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   130

PART IV 

2 

 
 
 
 
 
 
 
 
 
 
 
 
Item 1. Business. 

General 

PART I 

Waste Management, Inc. is a holding company and all operations are conducted by its subsidiaries. When the terms 
“the  Company,”  “we,”  “us”  or  “our”  are  used  in  this  document,  those  terms  refer  to  Waste  Management, Inc.,  its 
consolidated subsidiaries and consolidated variable interest entities. When we use the term “WM,” we are referring only 
to Waste Management, Inc., the parent holding company. 

WM was incorporated in Oklahoma in 1987 under the name “USA Waste Services, Inc.” and was reincorporated as 
a Delaware company in 1995. In a 1998 merger, the Illinois-based waste services company formerly known as Waste 
Management, Inc. became a wholly-owned subsidiary of WM and changed its name to Waste Management Holdings, Inc. 
(“WM Holdings”). At the same time, our parent holding company changed its name from USA Waste Services to Waste 
Management, Inc. Like WM, WM Holdings is a holding company and all operations are conducted by subsidiaries. For 
details on the financial position, results of operations and cash flows of WM, WM Holdings and their subsidiaries, see 
Note 22 to the Consolidated Financial Statements. 

Our principal executive offices are located at 1001 Fannin Street, Houston, Texas 77002. Our telephone number is 
(713) 512-6200. Our website address is www.wm.com. Our annual reports on Form 10-K, quarterly reports on Form 10-Q 
and current reports on Form 8-K are all available, free of charge, on our website as soon as practicable after we file the 
reports with the SEC. Our stock is traded on the New York Stock Exchange under the symbol “WM.” 

We are North America’s leading provider of comprehensive waste management environmental services. We partner 
with our residential, commercial, industrial and municipal customers and the communities we serve to manage and reduce 
waste at each stage from collection to disposal, while recovering valuable resources and creating clean, renewable energy. 
Our “Solid Waste” business is operated and managed locally by our subsidiaries that focus on distinct geographic areas 
and provide collection, transfer, disposal, and recycling and resource recovery services. Through our subsidiaries, we are 
also a leading developer, operator and owner of landfill gas-to-energy facilities in the United States (“U.S.”). During 2019, 
our  largest  customer  represented  less  than  2%  of  annual  revenues.  We  employed  approximately  44,900  people  as  of 
December 31, 2019. 

We own or operate 249 landfill sites, which is the largest network of landfills in North America. In order to make 
disposal more practical for larger urban markets, where the distance to landfills is typically farther, we manage 302 transfer 
stations that consolidate, compact and transport waste efficiently and economically. We also use waste to create energy, 
recovering the gas produced naturally as waste decomposes in landfills and using the gas in generators to make electricity. 
We are a leading recycler in North America, handling materials that include paper, cardboard, glass, plastic and metal. We 
provide cost-efficient, environmentally sound recycling programs for municipalities, businesses and households across the 
U.S. and Canada as well as other services that supplement our Solid Waste business. 

Our Company’s goals are targeted at serving our customers, our employees, the environment, the communities in 
which we work and our stockholders. Increasingly, customers want more of their waste materials recovered while waste 
streams are becoming more complex, and our aim is to address the current needs, while anticipating the expanding and 
evolving needs of our customers. 

We believe we are uniquely equipped to meet the challenges of the changing waste industry and our customers’ waste 
management needs, both today and as we work together to envision and create a more sustainable future. As the waste 
industry leader, we have the expertise necessary to collect and handle our customers’ waste efficiently and responsibly by 
delivering environmental performance — maximizing resource value, while minimizing environmental impact — so that 
both our economy and our environment can thrive.  

3 

Our fundamental strategy has not changed; we remain dedicated to providing long-term value to our stockholders by 
successfully  executing  our  core  strategy  of  focused  differentiation  and  continuous  improvement.  We  are  enabling  a 
people-first,  technology-led  focus,  that  leverages  and  sustains  the  strongest  asset  network  in  the  industry  to  drive 
best-in-class customer experience and growth. Our strategic planning processes appropriately consider that the future of 
our  business  and  the  industry  can  be  influenced  by  changes  in  economic  conditions,  the  competitive  landscape,  the 
regulatory environment, asset and resource availability and technology. We believe that focused differentiation, which is 
driven by capitalizing on our unique and extensive network of assets, will deliver profitable growth and position us to 
leverage competitive advantages. Simultaneously, we believe the combination of cost control, process improvement and 
operational efficiency will deliver on the Company’s strategy of continuous improvement and yield an attractive total cost 
structure  and  enhanced  service  quality.  While  we  will  continue  to  monitor  emerging  diversion  technologies  that  may 
generate  additional  value  and  related  market  dynamics,  our  current  attention  will  be  on  improving  existing  diversion 
technologies, such as our recycling operations. 

We believe  that  execution of  our  strategy  will  deliver shareholder value  and  leadership  in  a dynamic  industry.  In 
addition, we intend to continue to return value to our stockholders through dividend payments and our common stock 
repurchase  program.  In  December 2019,  we  announced  that  our  Board  of  Directors  expects  to  increase  the  quarterly 
dividend from $0.5125 to $0.545 per share for dividends declared in 2020, which is a 6.3% increase from the quarterly 
dividends we declared in 2019. This is an indication of our ability to generate strong and consistent cash flows and marks 
the 17th consecutive year of dividend increases. All quarterly dividends will be declared at the discretion of our Board of 
Directors and depend on various factors, including our net earnings, financial condition, cash required for future business 
plans, growth and acquisitions and other factors the Board of Directors may deem relevant. 

Operations 

General 

We evaluate, oversee and manage the financial performance of our Solid Waste business subsidiaries through our 
17 Areas. See Note 20 to the Consolidated Financial Statements for additional information about our reportable segments. 
We also provide additional services that are not managed through our Solid Waste business, as described below. These 
operations are presented in this report as “Other.” The services we currently provide include collection, landfill (solid and 
hazardous waste landfills), transfer, recycling and resource recovery and other services, as described below. 

Collection. Our commitment to customers begins with a vast waste collection network. Collection involves picking 
up and transporting waste and recyclable materials from where it was generated to a transfer station, material recovery 
facility (“MRF”) or disposal site. We generally provide collection services under one of two types of arrangements: 

•(cid:2) For commercial and industrial collection services, typically we have a three-year service agreement. The fees 
under the agreements are influenced by factors such as collection frequency, type of collection equipment we 
furnish, type and volume or weight of the waste collected, distance to the disposal facility, labor costs, cost of 
disposal and general market factors. As part of the service, we provide steel containers to most customers to store 
their solid waste between pick-up dates. Containers vary in size and type according to the needs of our customers 
and the restrictions of their communities. Many are designed to be lifted mechanically and either emptied into a 
truck’s compaction hopper or directly into a disposal site. By using these containers, we can service most of our 
commercial and industrial customers with trucks operated by only one employee. 

•(cid:2) For  most  residential  collection  services,  we  have  a  contract  with,  or  a  franchise  granted  by,  a  municipality, 
homeowners’ association or some other regional authority that gives us the  exclusive right to service all or a 
portion of the homes in an area. These contracts or franchises are typically for periods of three to 10 years. We 
also  provide  services  under  individual monthly  subscriptions  directly  to  households.  The  fees  for  residential 
collection are either paid by the municipality or authority from their tax revenues or service charges, or are paid 
directly by the residents receiving the service. 

Landfill. Landfills are the main depositories for solid waste in North America. As of December 31, 2019, we owned 
or operated 244 solid waste landfills and five secure hazardous waste landfills, which represents the largest network of 

4 

landfills in North America. Solid waste landfills are constructed and operated on land with engineering safeguards that 
limit the possibility of water and air pollution, and are operated under procedures prescribed by regulation. A landfill must 
meet federal, state or provincial, and local regulations during its design, construction, operation and closure. The operation 
and  closure  activities  of  a  solid  waste  landfill  include  excavation,  construction  of  liners,  continuous  spreading  and 
compacting  of  waste,  covering  of  waste  with  earth  or  other  acceptable  material  and  constructing  final  capping  of  the 
landfill. These operations are carefully planned to maintain environmentally safe conditions and to maximize the use of 
the airspace. 

All solid waste management companies must have access to a disposal facility, such as a solid waste landfill. The 
significant capital requirements of developing and operating a landfill serve as a barrier to landfill ownership and, thus, 
third-party  haulers  often  dispose  of  waste  at  our  landfills.  It  is  usually  preferable  for  our  collection  operations  to  use 
disposal facilities that we own or operate, a practice we refer to as internalization, rather than using third-party disposal 
facilities. Internalization generally allows us to realize higher consolidated margins and stronger operating cash flows. The 
fees charged at disposal facilities, which are referred to as tipping fees, are based on several factors, including competition 
and the type and weight or volume of solid waste deposited. 

Under  environmental  laws,  the  federal  government  (or  states  with  delegated  authority)  must  issue  permits  for  all 
hazardous waste landfills. All of our hazardous waste landfills have obtained the required permits, although some can 
accept only certain types of hazardous waste. These landfills must also comply with specialized operating standards. Only 
hazardous waste in a stable, solid form, which meets regulatory requirements, can be deposited in our secure disposal cells. 
In  some  cases,  hazardous  waste  can  be  treated  before  disposal.  Generally,  these  treatments  involve  the  separation  or 
removal of solid materials from liquids and chemical treatments that transform waste into inert materials that are no longer 
hazardous. Our hazardous waste landfills are sited, constructed and operated in a manner designed to provide long-term 
containment of waste. We also operate a hazardous waste facility at which we isolate treated hazardous waste in liquid 
form by injection into deep wells that have been drilled in certain acceptable geologic formations far below the base of 
fresh water to a point that is safely separated by other substantial geological confining layers. 

Transfer. As of December 31, 2019, we owned or operated 302 transfer stations in North America. We deposit waste 
at these stations, as do other waste haulers. The solid waste is then consolidated and compacted to reduce the volume and 
increase the density of the waste and transported by transfer trucks or by rail to disposal sites. 

Access to transfer stations is critical to haulers who collect waste in areas not in close proximity to disposal facilities. 
Fees charged to third parties at transfer stations are usually based on the type and volume or weight of the waste deposited 
at the transfer station, the distance to the disposal site, market rates for disposal costs and other general market factors. 

The utilization of our transfer stations by our own collection operations improves internalization by allowing us to 
retain fees that we would otherwise pay to third parties for the disposal of the waste we collect. It enables us to manage 
costs  associated  with  waste  disposal  because  (i) transfer  trucks,  railcars  or  rail  containers  have  larger  capacities  than 
collection  trucks,  allowing us  to deliver  more  waste  to  the disposal facility  in  each  trip; (ii) waste  is  accumulated  and 
compacted at transfer stations that are strategically located to increase the efficiency of our network of operations and 
(iii) we can retain the volume by managing the transfer of the waste to one of our own disposal sites. 

The transfer stations that we operate but do not own generally are operated through lease agreements under which we 
lease property from third parties. There are some instances where transfer stations are operated under contract, generally 
for municipalities. In most cases, we own the permits and will be responsible for any regulatory requirements relating to 
the operation and closure of the transfer station. 

Recycling. Our recycling operations provide communities and businesses with an alternative  to traditional landfill 
disposal and support our strategic goals to extract more value from the materials we manage. We were the first major solid 
waste company to focus on residential single-stream recycling, which allows customers to mix recyclable paper, plastic 
and  glass  in  one  bin.  Residential  single-stream  programs  have  greatly  increased  the  recycling  volumes.  Single-stream 
recycling is possible through the use of various mechanized screens and optical sorting technologies. We have also been 
advancing  the  single-stream  recycling  programs  for  commercial  applications.  Recycling  involves  the  separation  of 

5 

reusable materials from the waste stream for processing and resale or other disposition. Our recycling operations include 
the following: 

Materials  processing —  Through  our  collection  operations,  we  collect  recyclable  materials  from  residential, 
commercial  and  industrial  customers  and  direct  these  materials  to  one  of  our  MRFs  for  processing.  As  of 
December 31,  2019,  we  operated  103  MRFs  where  paper,  cardboard,  metals,  plastics,  glass,  construction  and 
demolition materials and other recycling commodities are recovered for resale or redirected for other purposes. 

Recycling commodities — We market and resell recycling commodities globally. We manage the marketing of 
recycling  commodities  that  are  processed  in  our  facilities  by  maintaining  comprehensive  service  centers  that 
continuously analyze market prices, logistics, market demands and product quality. 

Recycling  brokerage  services —  We  also  provide  recycling  brokerage  services,  which  involve  managing  the 
marketing of recyclable materials for third parties. The experience of our recycling operations in managing recycling 
commodities for our own operations gives us the expertise needed to effectively manage volumes for third parties. 
Utilizing  the  resources  and  knowledge  of  our  recycling  operations’  service  centers,  we  can  assist  customers  in 
marketing and selling their recycling commodities with minimal capital requirements. 

Some of the recyclable materials processed in our MRFs are purchased from various sources, including third parties 
and our own operations. The price we pay for recyclable materials is often referred to as a “rebate.” In some cases, rebates 
are based on fixed contractual rates or on defined minimum per-ton rates but are generally based upon the price we receive 
for sales of processed goods, market conditions and transportation costs. As a result, changes in commodity prices for 
recycled  materials  also  significantly  affect  the rebates we pay  to our suppliers and depending on  the key  terms  of  the 
agreement  are  recorded  as  either  operating  expenses  or  a  reduction  in  operating  revenues  within  our  Consolidated 
Statements  of  Operations,  subsequent  to  the  adoption  of  Accounting  Standards  Update  (“ASU”)  2014-09  on 
January 1, 2018. In recent years, we have been focused on revising our rebate structures to ensure that we cover our cost 
of handling and processing the materials and generate an acceptable margin on the materials we process and sell. 

Other. Other services we provide include the following: 

Although many waste management services such as collection and disposal are local services, our strategic accounts 
organization,  which  is  managed  by  our  Strategic  Business  Solutions  (“WMSBS”)  organization,  works  with  customers 
whose locations span the U.S. and Canada. Our strategic accounts program provides centralized customer service, billing 
and management of accounts to streamline the administration of customers multiple locations’ waste management needs. 

Our Energy and Environmental Services (“EES”) organization offers our customers in all Areas a variety of services 
in  collaboration  with  our  Area  and  strategic  accounts  programs,  including  (i) construction  and  remediation  services; 
(ii) services associated with the disposal of fly ash, residue generated from the combustion of coal and other fuel stocks; 
(iii) in-plant services, where our employees work full-time inside our customers’ facilities to provide full-service waste 
management  solutions  and  consulting  services;  this  service  is  managed  through  our  EES  organization  but  reflected 
principally  in  our  collection  line  of  business  and  (iv) specialized  disposal  services  for  oil  and  gas  exploration  and 
production  operations;  revenues  for  this  service  are  also  reflected  principally  in  our  collection  line  of  business.  Our 
vertically integrated waste management operations enable us to provide customers with full management of their waste. 
The breadth of our service offerings and the familiarity we have with waste management practices gives us the unique 
ability  to  assist  customers  in  minimizing  the  amount  of  waste  they  generate,  identifying  recycling  opportunities, 
determining the most efficient means available for waste collection and disposal and ensuring that disposal is achieved in 
a manner that is both reflective of the current regulatory environment and environmentally friendly. 

We develop, operate and promote projects for the beneficial use of landfill gas through our WM Renewable Energy 
organization. Landfill gas is produced naturally as waste decomposes in a landfill. The methane component of the landfill 
gas is a readily available, renewable energy source that can be gathered and used beneficially as an alternative to fossil 
fuel. The U.S. Environmental Protection Agency (“EPA”) endorses landfill gas as a renewable energy resource, in the 
same category as wind, solar and geothermal resources. As of December 31, 2019, we had 124 landfill gas beneficial use 

6 

projects  producing  commercial  quantities  of  methane  gas  at  owned  or  operated  landfills.  For  97  of  these  projects,  the 
processed gas is used to fuel electricity generators. The electricity is then sold to public utilities, municipal utilities or 
power cooperatives. For 15 of these projects, the landfill gas is processed to pipeline-quality natural gas and then sold to 
natural gas suppliers. For 12 of these projects, the gas is used at the landfill or delivered by pipeline to industrial customers 
as a direct substitute for fossil fuels in industrial processes.  

We continue to invest in businesses and technologies that are designed to offer services and solutions ancillary or 
supplementary  to  our  current  operations.  These  investments  include  joint  ventures,  acquisitions  and  partial  ownership 
interests. The solutions and services include the collection of project waste, including construction debris and household 
or yard waste, through our Bagster® program; the development, operation and marketing of plasma gasification facilities; 
operation  of  a  landfill  gas-to-liquid  natural  gas  plant;  and  organic  waste-to-fuel  conversion  technology.  We  also  have 
expanded  service  offerings  and  solutions  including  fluorescent  bulb  and  universal  waste  mail-back  through  our 
LampTracker®  program;  portable restroom servicing under  the name  Port-o-Let®;  and street  and parking  lot  sweeping 
services. 

Competition 

We encounter intense competition from governmental, quasi-governmental and private sources in all aspects of our 
operations. We principally compete with large national waste management companies, counties and municipalities that 
maintain their own waste collection and disposal operations and regional and local companies of varying sizes and financial 
resources. The industry also includes companies that specialize in certain discrete areas of waste management, operators 
of alternative disposal facilities, companies that seek to use parts of the waste stream as feedstock for renewable energy 
and other by-products, and waste brokers that rely upon haulers in local markets to address customer needs. In recent years, 
the industry has seen some additional consolidation, though the industry remains intensely competitive. 

Operating costs, disposal costs and collection fees vary widely throughout the areas in which we operate. The prices 
that  we  charge  are  determined  locally,  and  typically  vary  by  volume  and  weight,  type  of  waste  collected,  treatment 
requirements,  risk  of  handling  or  disposal,  frequency  of  collections,  distance  to  final  disposal  sites,  the  availability  of 
airspace within the geographic region, labor costs and amount and type of equipment furnished to the customer. We face 
intense competition in our Solid Waste business based on pricing and quality of service. We have also begun competing 
for business based on breadth of service offerings. As companies, individuals and communities look for ways to be more 
sustainable, we are promoting our comprehensive services that go beyond our core business of collecting and disposing of 
waste in order to meet their needs. 

Seasonal Trends 

Our  operating  revenues  tend  to  be  somewhat  higher  in  summer months,  primarily  due  to  higher  construction  and 
demolition waste volumes. The volumes of industrial and residential waste in certain regions where we operate also tend 
to increase during the summer months. Our second and third quarter revenues and results of operations typically reflect 
these seasonal trends. 

Service disruptions caused by severe storms, extended periods of inclement weather or climate extremes resulting 
from  climate  change  can  significantly  affect  the  operating  results  of  the  Areas  impacted.  On  the  other  hand,  certain 
destructive weather and climate conditions, such as wildfires in the Western U.S. and hurricanes that most often impact 
our operations in the Southern and Eastern U.S. during the second half of the year, can increase our revenues in the Areas 
affected as a result of the waste volumes generated by these events. While weather-related and other event driven special 
projects can boost revenues through additional work for a limited time, due to significant start-up costs and other factors, 
such revenue can generate earnings at comparatively lower margins. 

7 

Employees 

As of December 31, 2019, we had approximately 44,900 full-time employees, of which approximately 8,600 were 
employed in administrative and sales positions and the balance in operations. Approximately 8,400 of our employees are 
covered by collective bargaining agreements. 

Financial Assurance and Insurance Obligations 

Financial Assurance 

Municipal and governmental waste service contracts generally require contracting parties to demonstrate financial 
responsibility  for  their  obligations  under  the  contract.  Financial  assurance  is  also  a  requirement  for  (i) obtaining  or 
retaining  disposal  site  or  transfer  station  operating  permits;  (ii) supporting  certain  variable-rate  tax-exempt  debt  and 
(iii) estimated final capping, closure, post-closure and environmental remedial obligations at many of our landfills. We 
establish  financial  assurance  using  surety  bonds,  letters  of  credit,  insurance  policies,  trust  and  escrow  agreements  and 
financial guarantees. The type of assurance used is based on several factors, most importantly: the jurisdiction, contractual 
requirements, market factors and availability of credit capacity. 

Surety  bonds  and  insurance  policies  are  supported  by  (i) a  diverse  group  of  third-party  surety  and  insurance 
companies; (ii) an entity in which we have a noncontrolling financial interest or (iii) a wholly-owned insurance captive, 
the sole business of which is to issue surety bonds and/or insurance policies on our behalf. Letters of credit generally are 
supported by our long-term U.S. and Canadian revolving credit facility (“$3.5 billion revolving credit facility”) and other 
credit facilities established for that purpose. 

Insurance 

We carry a broad range of insurance coverages, including health and welfare, general liability, automobile liability, 
workers’  compensation,  real  and  personal  property,  directors’  and  officers’  liability,  pollution  legal  liability  and  other 
coverages we believe are customary to the industry. Our exposure to loss for insurance claims is generally limited to the 
per-incident  deductible  under  the  related  insurance  policy.  We  use  a  wholly-owned  insurance  captive  to  insure  the 
deductibles  for  our  general  liability,  automobile  liability  and  workers’  compensation  claims  programs.  As  of 
December 31, 2019, both our commercial General Liability Insurance Policy and our workers’ compensation insurance 
program  carried  self-insurance  exposures  of  up  to  $5  million  per  incident.  As  of  December 31,  2019,  our  automobile 
liability insurance program included a per-incident deductible of up to $10 million. We do not expect the impact of any 
known casualty, property, environmental or other contingency to have a material impact on our financial condition, results 
of operations or cash flows. Our estimated insurance liabilities as of December 31, 2019 are summarized in Note 11 to the 
Consolidated Financial Statements. 

Regulation 

Our business is subject to extensive and evolving federal, state or provincial and local environmental, health, safety 
and transportation laws and regulations. These laws and regulations are administered by the EPA, Environment Canada, 
and various other federal, state, provincial and local environmental, zoning, transportation, land use, health and safety 
agencies in the U.S. and Canada. Many of these agencies regularly examine our operations to monitor compliance with 
these  laws  and  regulations  and  have  the  power  to  enforce  compliance,  obtain  injunctions  or  impose  civil  or  criminal 
penalties in case of violations. 

Because the primary mission of our business is to collect and manage solid waste in an environmentally sound manner, 
a  significant  amount  of  our  capital  expenditures  is  related,  either  directly  or  indirectly,  to  environmental  protection 
measures,  including  compliance  with  federal,  state,  provincial  and  local  rules.  There  are  costs  associated  with  siting, 
design, permitting, operations, monitoring, site maintenance, corrective actions, financial assurance, and facility closure 
and post-closure obligations. With acquisition, development or expansion of a waste management or disposal facility or 
transfer  station,  we  must  often  spend  considerable  time,  effort  and  money  to  obtain  or  maintain  required  permits  and 

8 

approvals.  There  are  no  assurances  that  we  will  be  able  to  obtain  or  maintain  required  governmental  approvals.  Once 
obtained,  operating  permits  are  subject  to  renewal,  modification,  suspension  or  revocation  by  the  issuing  agency. 
Compliance with current regulations and future requirements could require us to make significant capital and operating 
expenditures. However, most of these expenditures are made in the normal course of business and do not place us at any 
competitive disadvantage. 

The regulatory environment in which we operate is influenced by changes in leadership at the federal, state, provincial 
and  local  levels.  The  policies  set  forth  under  the  current  U.S.  administration,  for  example,  have  included  substantial 
changes  to  foreign  trade  policy  and  generally  have  been  in  favor  of  reducing  regulation,  including  environmental 
regulation. We cannot predict what impact the current or future administrations will have on future regulations impacting 
our industry, especially given the number of rules currently in litigation, nor can we predict the timing of any such changes. 
Reduction of regulation may have a favorable impact on our operating costs, but the extensive environmental regulation 
applicable  to  landfills  is  a barrier  to  rapid  entry  that  benefits  our  Company.  Moreover,  the risk  reduction provided by 
stringent regulation is valuable to our customers and the communities we serve. 

The primary U.S. federal statutes affecting our business are summarized below: 
•(cid:2) The Resource Conservation and Recovery Act of 1976 (“RCRA”), as amended, regulates handling, transporting 
and disposing of hazardous and non-hazardous waste and delegates authority to states to develop programs to 
ensure  the  safe  disposal  of  solid  waste.  Landfills  are  regulated  under  Subtitle  D  of  RCRA,  which  sets  forth 
minimum  federal  performance  and  design  criteria  for  solid  waste  landfills,  and  Subtitle  C  of  RCRA,  which 
establishes a federal program to manage hazardous wastes from cradle to grave. These regulations are typically 
implemented  by  the  states,  although  states  can  impose  requirements  that  are  more  stringent  than  the  federal 
standards. We incur costs in complying with these standards in the ordinary course of our operations. 

•(cid:2) The  Comprehensive  Environmental  Response,  Compensation  and  Liability  Act  of  1980  (“CERCLA”),  as 
amended, which  is  also  known  as  Superfund, provides  for  federal  authority  to  respond directly  to  releases  or 
threatened  releases  of  hazardous  substances  into  the  environment  that  have  created  actual  or  potential 
environmental hazards. CERCLA’s primary means for addressing such releases is to impose strict liability for 
cleanup  of  disposal  sites  upon  current  and  former  site  owners  and  operators,  generators  of  the  hazardous 
substances at the site and transporters who selected the disposal site and transported substances thereto. Liability 
under CERCLA is not dependent on the intentional release of hazardous substances; it can be based upon the 
release  or  threatened  release  of  hazardous  substances,  even  resulting  from  lawful,  unintentional  and  attentive 
action, as the term is defined by CERCLA and other applicable statutes and regulations. The EPA may issue 
orders requiring responsible parties to perform response actions at sites, or the EPA may seek recovery of funds 
expended or to be expended in the future at sites. Liability may include contribution for cleanup costs incurred 
by a defendant in a CERCLA civil action or by an entity that has previously resolved its liability to federal or 
state  regulators  in  an  administrative  or  judicially-approved  settlement.  Liability  under  CERCLA  could  also 
include obligations to a potentially responsible party (“PRP”) that voluntarily expends site clean-up costs. Further, 
liability for damage to publicly-owned natural resources may also be imposed. We are subject to potential liability 
under CERCLA as an owner or operator of facilities at which hazardous substances have been disposed and as a 
generator or transporter of hazardous substances disposed of at other locations. 

•(cid:2) The Federal Water Pollution Control Act of 1972, as amended, known as the Clean Water Act, regulates the 
discharge  of  pollutants  into  streams,  rivers,  groundwater,  or  other  surface  waters  from  a  variety  of  sources, 
including solid and hazardous waste disposal sites. If our operations discharge any pollutants into surface waters, 
the Clean Water Act requires us to apply for and obtain discharge permits, conduct sampling and monitoring, 
and, under certain circumstances, reduce the quantity of pollutants in those discharges. In 1990, the EPA issued 
additional  standards  for  management  of  storm  water  run-off  that  require  landfills  and  other  waste-handling 
facilities  to  obtain  storm  water  discharge  permits.  Also,  if  a  landfill  or  other  facility  discharges  wastewater 
through a sewage system to a publicly-owned treatment works, the facility must comply with discharge limits 
imposed by the treatment works. Further, before the development or expansion of a landfill can alter or affect 
“wetlands,” a permit may have to be obtained providing for mitigation or replacement wetlands. The Clean Water 
Act provides for civil, criminal and administrative penalties for violations of its provisions. 

9 

•(cid:2) The Clean Air Act of 1970, as amended, provides for federal, state and local regulation of the emission of air 
pollutants.  Certain  of  our  operations  are  subject  to  the  requirements  of  the  Clean  Air  Act,  including  large 
municipal  solid  waste  landfills  and  landfill  gas-to-energy  facilities.  In  1996,  the  EPA  issued  new  source 
performance standards (“NSPS”) and emission guidelines (“EG”) controlling landfill gases from new and existing 
large landfills. In January 2003, the EPA issued Maximum Achievable Control Technology (“MACT”) standards 
for municipal solid waste landfills subject to the NSPS and EG. In August 2016, the EPA issued two new rules 
that serve to update the 1996 NSPS and EG regulatory requirements. These NSPS, EG and MACT regulations 
impose performance standards to minimize air emissions from large municipal solid waste landfills, subject most 
of  these  landfills  to  certain  operating  permit  requirements  under  Title  V  of  the  Clean  Air  Act  and,  in  many 
instances, require installation of landfill gas collection and control systems to control emissions or to treat and 
utilize landfill gas on- or off-site.  

•(cid:2) The  Occupational  Safety  and  Health  Act  of  1970  (“OSHA”),  as  amended,  establishes  certain  employer 
responsibilities, including maintenance of a workplace free of recognized hazards likely to cause death or serious 
injury,  compliance  with  standards  promulgated  by  the  Occupational  Safety  and  Health  Administration,  and 
various  reporting  and  record  keeping  obligations  as  well  as  disclosure  and  procedural  requirements.  Various 
standards for notices of hazards, safety in excavation and demolition work and the handling of asbestos, may 
apply to our operations. The Department of Transportation and OSHA, along with other federal agencies, have 
jurisdiction over certain aspects of hazardous materials and hazardous waste, including safety, movement and 
disposal. Various state and local agencies with jurisdiction over disposal of hazardous waste may seek to regulate 
movement of hazardous materials in areas not otherwise preempted by federal law. 

We are also actively monitoring the following recent regulatory developments affecting our business: 
•(cid:2) With  regard  to  regulatory  developments  under  RCRA,  the  EPA  published  an  advance  notice  of  proposed 
rulemaking  in  December 2018  to  consider  whether  to  propose  revisions  to  the  municipal  solid  waste  landfill 
criteria to support advances in liquids management. Although the notice does not reopen any existing regulations, 
we have been working closely with the EPA to ensure that the agency is aware of how future regulation could 
impact our industry. In July 2019, the EPA announced increases in the user fees accompanying the system that 
the agency uses to track hazardous waste shipments electronically. Later in 2019, the U.S. Department of Energy 
finalized a rule setting forth the fee that the agency will charge for the long-term storage and management of 
elemental mercury. Neither announcement is anticipated to adversely impact the Company’s hazardous business 
units, and we are working closely with both agencies to minimize risks more broadly to our industry. 

•(cid:2) With regard to regulatory requirements pertaining to greenhouse gas emissions, since 2014, decisions from the 
U.S Supreme Court and U.S. Court of Appeals for the D.C Circuit, as well as EPA policy  memoranda, have 
significantly narrowed the applicability and scope of EPA permitting requirements for GHGs from stationary 
sources,  including  with  respect  to  biogenic  carbon  dioxide  (“CO2”)  permitting.  In  2016,  the  EPA  proposed 
revisions to the Prevention of Significant Deterioration (“PSD”) and Title V Greenhouse Gas (“GHG”) permitting 
regulations  establishing  a  significant  emissions  rate  (“SER”)  threshold,  below  which  sources  would  not  be 
required  to  implement  additional  control  technologies  for  their  GHG  emissions.  This  SER  threshold  should 
prevent most of our operational changes, such as landfill expansions and beneficial gas recovery projects, from 
being subject to PSD or Title V permit requirements due to our GHG emissions – assuming the EPA classifies 
biogenic  CO2 emissions from  municipal  solid waste  and  landfill  gas  as  carbon  neutral.  The  EPA  has  not  yet 
finalized this rulemaking. The EPA also has not yet finalized its policy for addressing biogenic CO2 emissions 
from waste management; however, the EPA’s independent Science Advisory Board has recommended it treat 
waste-derived  CO2  emissions  as  carbon  neutral.  These  judicial  and  regulatory  actions  have  reduced,  and  are 
expected  to  continue  to  reduce,  the  potential  impact  of  the  PSD  and  Title  V  GHG  Tailoring  Rule on  our  air 
permits, compliance and operating requirements. 

Potential climate change, GHG regulatory, and corporate sustainability initiatives have influenced our business 
strategy to provide low-carbon services to our customers, and we increasingly view our ability to offer lower 
carbon services as a key component of our business growth. We continue to anticipate the needs of our customers, 
which include investing in and developing ever-more-advanced recycling and reuse technologies. If the U.S. were 

10 

to impose a carbon tax or other form of GHG regulation increasing demand for low-carbon service offerings in 
the future, the services we are developing will be increasingly valuable. 

•(cid:2) We continue to monitor periodic regulatory actions to increase the stringency of certain National Ambient Air 
Quality Standards (“NAAQS”) which could affect the cost, timeliness and availability of air permits for new and 
modified large municipal solid waste landfills and landfill gas-to-energy facilities. While we cannot predict the 
ultimate outcome of potential revisions to NAAQS, we do not believe that the such requirements will have a 
material adverse impact on our business as a whole. 

•(cid:2)

•(cid:2)

•(cid:2)

In  December 2014,  the  EPA  issued  a  final  rule regulating  the  disposal  and  beneficial  use  of  coal  combustion 
residuals  (“CCR”).  This  codification  of  the  CCR  rule  provides  utilities  with  a  stable  regulatory  regime  and 
encourages beneficial use of CCR in encapsulated uses (e.g., used in cement or wallboard), and use according to 
established industry standards (e.g., application of sludge for agricultural enrichment). The EPA also deemed 
disposal and beneficial use of CCR at permitted municipal solid waste landfills exempt from the new regulations 
because the RCRA Subtitle D standards applicable at municipal solid waste landfills provide at least equivalent 
protection. These standards are consistent with our approach to handling CCR at our sites currently, and the new 
standards have provided a growth opportunity for the Company. States may impose standards more stringent than 
the  federal program,  and under  the  2016 Water  Infrastructure  Improvements  for  the  Nation Act,  may  receive 
approval to run  permitting programs  for CCR in  their states. In 2018,  the U.S. Court of Appeals  for the D.C 
Circuit vacated significant portions of the 2014 final rule and remanded the rule to the EPA for further revision. 
Between August and December of 2019, the EPA published three proposed rules aimed at providing utilities with 
some  flexibility  in  closing  or  retrofitting  unlined  storage  ponds  and  in  regulating  onsite  storage  of  CCR  for 
beneficial reuse. The Company will continue to monitor these rules to evaluate opportunities to provide CCR 
disposal services. 

In  May 2016,  the  EPA  established  lifetime  health  advisories  for  certain  per-  and  polyfluoroalkyl  substances 
(“PFAS”), a group of man-made chemicals that have been manufactured and used globally since the 1940s in 
products such as textiles, fire suppressants, cookware, packaging and plastics. PFAS are typically very persistent 
in the environment and can be found in water, soil and air. Citing concerns about potential adverse human health 
effects from exposure to PFAS, the EPA announced its “PFAS Action Plan” in February 2019 and has taken 
various actions to address PFAS contamination. Meanwhile, an increasing number of states have enacted new 
drinking water, surface water and/or groundwater limits for various PFAS, which has led to a patchwork of PFAS 
standards across the U.S. The EPA has stated that it will increase its regulatory oversight of PFAS in 2020, with 
proposals anticipated that would establish drinking water standards, expanded authority for PFAS remediation, 
chemical  release  reporting  obligations,  and  guidance  on  PFAS  disposal.  Compliance  with  new  and  proposed 
PFAS  standards  is  anticipated  to  result  in  additional  expense  to  the  Company,  but  such  standards  are  also 
anticipated to present potential business opportunities in the area of PFAS management, treatment and disposal. 

In August 2016, the EPA published two rules to update the 1996 standards with new requirements for landfill gas 
control and monitoring at both new municipal solid waste landfills (constructed or modified after July 17, 2014) 
as well as existing landfills (operating after November 8, 1987, and not modified after July 17, 2014). Working 
with our trade associations and other landfill owners and operators, we identified significant legal, technical and 
implementation  concerns  with  the  rules  and  together  filed  a  judicial  appeal  of  the  rules  while  also  filing 
administrative petitions asking that the EPA stay the rules and initiate a rulemaking process. We also alerted the 
EPA  that  its  August 2016  rulemakings  led  to  an  inconsistent  regulatory  structure  in  which  six  separate 
overlapping and inconsistent sets of work practices now govern the disposal industry. In May 2017, the EPA 
granted  our  industry’s  administrative  petitions  for  reconsideration  and  rulemaking,  signaling  its  intent  to 
reconsider its 2016 rulemakings. However, the agency continues to move forward with two additional rulemaking 
packages (a federal plan to implement the 2016 rule for existing landfills and revisions to the existing MACT 
rule) that could lead to further regulatory confusion. We cannot predict the  outcome of any of these ongoing 
rulemaking  processes;  however,  we  do  not  believe  any  such  regulatory  changes  will  have  a  material  adverse 
impact on our business as a whole. 

11 

State, Provincial and Local Regulations 

There are also various state or provincial and local regulations that affect our operations. Each state and province in 
which we operate has its own laws and regulations governing solid waste disposal, water and air pollution, and, in most 
cases, releases and cleanup of hazardous substances and liabilities for such matters. States and provinces have also adopted 
regulations governing the design, operation, maintenance and closure of landfills and transfer stations. Some counties, 
municipalities and other local governments have adopted similar laws and regulations. Our facilities and operations are 
likely to be subject to these types of requirements. 

Our landfill operations are affected by the increasing preference for alternatives to landfill disposal. Many state and 
local governments mandate recycling and waste reduction at the source and prohibit the disposal of certain types of waste, 
such as yard waste, food waste and electronics at landfills. The number of state and local governments with recycling 
requirements  and  disposal  bans  continues  to  grow,  while  the  logistics  and  economics  of  recycling  the  items  remain 
challenging. 

Various states have enacted, or are considering enacting, laws that restrict the disposal within the state of solid waste 
generated  outside  the  state.  While  laws  that  overtly  discriminate  against  out-of-state  waste  have  been  found  to  be 
unconstitutional, some laws that are less overtly discriminatory have been upheld in court. From time to time, the U.S. 
Congress has considered legislation authorizing states to adopt regulations, restrictions, or taxes on the importation of out-
of-state  or  out-of-jurisdiction  waste.  Additionally,  several  state  and  local  governments  have  enacted  “flow  control” 
regulations, which attempt to require that all waste generated within the state or local jurisdiction be deposited at specific 
sites. In 1994, the U.S. Supreme Court ruled that a flow control ordinance that gave preference to a local facility that was 
privately owned was unconstitutional, but in 2007, the Court ruled that an ordinance directing waste to a facility owned 
by the local government was constitutional. The U.S. Congress’ adoption of legislation allowing restrictions on interstate 
transportation  of  out-of-state  or  out-of-jurisdiction  waste  or  certain  types  of  flow  control,  or  courts’  interpretations  of 
interstate waste and flow control legislation, could adversely affect our solid and hazardous waste management services. 

Additionally, regulations establishing extended producer responsibility (“EPR”) are being considered or implemented 
in many places around the world, including in the U.S. and Canada. EPR regulations are designed to place either partial 
or total responsibility on producers to fund the post-use life cycle of the products they create. Along with the funding 
responsibility, producers may be required to undertake additional responsibilities, such as taking over management of local 
recycling programs  by  taking  back  their products  from  end users or  managing  the  collection  operations  and recycling 
processing infrastructure. There is no federal law establishing EPR in the U.S. or Canada; however, state, provincial and 
local governments could take, and in some cases have taken, steps to implement EPR regulations. If wide-ranging EPR 
regulations were adopted, they could have a fundamental impact on the waste, recycling and other streams we manage and 
how we operate our business, including contract terms and pricing. 

Many states, provinces and local jurisdictions have enacted “fitness” laws that allow the agencies that have jurisdiction 
over waste services contracts or permits to deny or revoke these contracts or permits based on the applicant’s or permit 
holder’s compliance history. Some states, provinces and local jurisdictions go further and consider the compliance history 
of the parent, subsidiaries or affiliated companies, in addition to the applicant or permit holder. These laws authorize the 
agencies to make determinations of an applicant’s or permit holder’s fitness to be awarded a contract to operate, and to 
deny or revoke a contract or permit because of unfitness, unless there is a showing that the applicant or permit holder has 
been  rehabilitated  through  the  adoption  of  various  operating  policies  and  procedures  put  in  place  to  assure  future 
compliance with applicable laws and regulations. While fitness laws can present potential increased costs and barriers to 
entry into market areas, these laws have not, and are not expected to have a material adverse impact on our business as a 
whole. 

Recycling; Foreign Import and Export Regulations and Material Restrictions 

Enforcement  or  implementation  of  foreign  and  domestic  regulations  can  affect  our  ability  to  export  products.  A 
significant portion of the fiber that we market has historically been shipped to export markets across the globe, particularly 
China. In recent years, the Chinese government has announced bans on certain materials and begun to enforce extremely 

12 

restrictive  quality  and  other  requirements  that  have  significantly  reduced  China’s  import  of  recyclables.  The  Chinese 
government has also limited the flow of material into China by restricting the issuance of required import licenses, and the 
restriction on import licenses is expected to constrict further in 2020. In addition, changes to foreign trade policy and tariffs 
imposed by the current U.S. administration have resulted in China imposing new tariffs on the import of recyclables. It is 
currently anticipated that China will ban the import of recyclables completely in 2021. Many other markets, both domestic 
and foreign, have tightened their quality expectations and limited or restricted the import of certain recyclables as well. 

Such trade restrictions and tariffs have disrupted the global trade of recyclables, particularly fiber, creating excess 
supply  and  decreasing  recyclable  commodity  prices.  The  heightened  quality  requirements  have  been  difficult  for  the 
industry  to  achieve  and  have  driven  up  operating  costs.  In  particular,  single-stream  MRFs  process  a  wide  range  of 
commingled materials and tend to receive a higher percentage of non-recyclables, which results in increased processing 
and residual disposal costs to achieve quality standards. As recyclable commodity prices have fallen and operating costs 
have increased, recyclers are seeking to pass cost increases through to customers. The resulting price increase for recycling 
services  in  communities  and  at  businesses  in  the  U.S.  has  resulted  in  some  customers  reducing  or  eliminating  their 
recycling service. Industry trade organizations and government agencies are engaged in discussions to mitigate long-term 
impacts to recycling programs and the industry as a whole. 

For  the  past  several  years,  we  have  been  working  with  stakeholders  to  educate  the  public  on  the  need  to  recycle 
properly. We are investing time and labor and working with customers to help improve quality and have seen improvement 
in  the  quality  of  material  that  we  receive  at  our  facilities.  We  have  continued  our  focus  on  developing  a  sustainable 
recycling business model that meets customers’ environmental needs by passing through the increasing cost of processing 
and higher contamination rates, and these efforts had a positive impact on the operating results for our recycling business 
in 2019. 

With a heightened awareness of the global problems caused by plastic waste in the environment, an increasing number 
of cities across the country have passed ordinances banning certain types of plastics from sale or use. Over 800 pieces of 
legislation, approximately 50% of which are bans on plastic bags, have been introduced in the U.S. regulating plastics: 
660 passed, including 585 city ordinances. Others include bans on the sale or use of plastic straws, polystyrene plastic and 
single use packaging. These bans have increased pressure by manufacturers on our recycling facilities to accept a broader 
array of materials in curbside recycling programs to alleviate public pressures to ban the sale of those materials. However, 
with  no  viable  end  markets  for  recycling  these  materials,  we  and  other  recyclers  are  working  to  educate  and  remind 
customers of the need for end market demand and economic viability to support sustainable recycling programs. With 
increased focus on responsible management of plastics, we have taken a proactive approach to collaborate with buyers to 
ensure environmental sustainability goals are prioritized in managing the product we sell. 

Regulation of Oil and Gas Exploration, Production and Disposal 

Our  EES  organization  provides  specialized  environmental  management  and  disposal  services  for  fluids  used  and 
wastes generated by customers engaged in oil and gas exploration and production, and these disposal services include use 
of underground injection wells. There is heightened federal regulatory focus on emissions of methane that occur during 
drilling and transportation of natural gas, as well as state attention to protective disposal of drilling residuals. There also 
remains heightened attention from the public, some states and the EPA to the alleged potential for hydraulic fracturing that 
occurs during drilling to impact drinking water supplies. Increased regulation of oil and gas exploration and production, 
including GHG emissions or hydraulic fracturing, could make it more difficult or cost-prohibitive for our EES customers 
to continue operations, adversely affecting our business. 

Additionally,  any  new regulations regarding  the  treatment  and  disposal  of  wastes  associated  with  exploration  and 
production operations, including through use of injection wells, could increase our costs to provide oilfield services and 
reduce our margins and revenue from such services. Conversely, any loosening of regulations regarding how such wastes 
are  handled  or  disposed  of  could  adversely  affect  our  business,  as  we  believe  the  size,  capital  structure,  regulatory 
sophistication and established reliability of our Company provide us with an advantage in providing services that must 
comply with any complex regulatory regime that may govern providing oilfield waste services. 

13 

Investment in Natural Gas Vehicles and Infrastructure 

We operate a large fleet of natural gas vehicles, and we plan to continue to invest in these assets for our collection 
fleet. As of December 31, 2019, we were operating 8,924 natural gas trucks and 145 natural gas fueling facilities; 25 of 
these fueling stations also serve the public, and in some cases our facilities serve the fleet of pre-approved third parties. 
Concerns have been raised about the potential for emissions from the fueling stations and infrastructure that serve natural 
gas-fueled  vehicles.  Additional  regulation  of,  or  restrictions  on,  natural  gas  fueling  infrastructure  or  reductions  in 
associated tax incentives could increase our operating costs. We are not yet able to evaluate potential operating changes 
or costs associated with such regulations, but we do not anticipate that such regulations would have a material adverse 
impact on our business. 

There is increasing pressure to reduce the use of fossil fuel in the heavy-duty truck industry, and some cities and states 
are  beginning to  discuss  requirements for using  more  advanced  engine  technology,  such  as  electric  powered vehicles, 
rather than natural gas or diesel vehicles. Although current options for heavy-duty electric vehicles lack sufficient range 
and proven experience for our operations, requirements to transition to electric powered vehicles could increase our cost 
of vehicles and impair our investment in our natural gas fleet and infrastructure. 

Renewable Fuel Production 

We have invested, and continue to invest, in facilities to capture and treat renewable natural gas (“RNG”) from the 
Company’s landfills, and RNG from landfill biogas is a significant source of fuel for our natural gas collection vehicles. 
The  Energy  Policy  Act  of  2005  and  Energy  Independence  and  Security  Act  of  2007  authorize  the  Renewable  Fuels 
Standards (“RFS”) program that promotes the production and use of renewable transportation fuels. The Company is an 
EPA-registered  producer  of  transportation  fuel  making  compressed  and  liquefied  RNG  from  landfill  biogas,  which 
qualifies as a cellulosic biofuel under the RFS program. Oil refiners and importers are required through the RFS program 
to blend specified volumes of various categories of renewable transportation fuels with gasoline or buy credits, referred to 
as  renewable  identification  numbers  (“RINs”),  from  renewable  fuel  producers.  The  market  value  for  RINs  is  tied  to 
renewable fuel volumes set by the EPA annually, and the final 2020 required volumes for cellulosic biofuel are 41% higher 
than in 2019. The EPA also is poised to initiate a rulemaking this year that would set required volume requirements for a 
three-year period from 2020 through 2022. 

Federal, State and Local Climate Change Initiatives; Sustainability 

In  light  of  regulatory  and  business  developments  related  to  concerns  about  climate  change,  we  have  identified  a 
strategic business opportunity to provide our public and private sector customers with sustainable solutions to reduce their 
GHG  emissions.  As  part  of  our  on-going  marketing  evaluations,  we  assess  customer  demand  for  and  opportunities  to 
develop waste services offering verifiable carbon reductions, such as waste reduction, increased recycling, and conversion 
of landfill gas and discarded materials into electricity and fuel. We use carbon life cycle tools in evaluating potential new 
services and in establishing the value proposition that makes us attractive as an environmental service provider. We are 
active in support of public policies that encourage development and use of lower carbon energy and waste services that 
lower users’ carbon footprints. We understand the importance of broad stakeholder engagement in these endeavors, and 
actively seek opportunities for public policy discussion on more sustainable materials management practices. In addition, 
we work with stakeholders at the federal and state level in support of legislation that encourages production and use of 
renewable, low-carbon fuels and electricity. Despite the announcement that the U.S. has begun its formal withdrawal from 
the Paris Climate Accords, we have seen no reduction in customer demand for services aligned with their GHG reduction 
goals and strategies. 

We continue to assess the physical risks to company operations from the effects of severe weather events and use risk 
mitigation planning to increase our resiliency in the face of such events. We are investing in infrastructure to withstand 
more severe storm events, which may afford us a competitive advantage and reinforce our reputation as a reliable service 
provider through continued service in the aftermath of such events. 

14 

 
Consistent with our Company’s long-standing commitment to corporate sustainability and environmental stewardship, 
we  have  published  our  2019  Sustainability  Report,  which  is  an  update  to  our  full  length  2018  Sustainability  Report, 
“Driving  Change,”  which  details  the  GHG  emissions  reductions  we  have  facilitated  to  date  and  our  determination  to 
expand these reductions in the future, as well as our commitment to help make the communities in which we live and work 
safe, resilient and sustainable. The information in this report can be found at our Company website but does not constitute 
a  part  of  this  Form 10-K.  The  Company  actively  participates  in  a  number  of  sustainability  reporting  programs  and 
frameworks, including the Dow Jones Sustainability Indices, where we are “Sector Leader” for Commercial Services, the 
CDP, where we are among “A List” companies, and the Sustainability Accounting Standards Board, on which we serve 
as a member of the Board’s advisory group. 

Item 1A. Risk Factors. 

In an effort to keep our stockholders and the public informed about our business, we may make “forward-looking 
statements.”  Forward-looking  statements  are  often  identified  by  the  words,  “will,”  “may,”  “should,”  “continue,” 
“anticipate,”  “believe,”  “expect,”  “plan,”  “forecast,”  “project,”  “estimate,”  “intend”  and  words of  a similar  nature and 
generally include statements regarding: 

•(cid:2)

•(cid:2)

•(cid:2)

•(cid:2)

future results of operations, including revenues, earnings or cash flows; 

plans and objectives for the future; 

projections, estimates or assumptions relating to our operational or financial performance; or 

our opinions, views or beliefs about the effects of current or future events, circumstances or performance. 

You  should  view  these  statements  with  caution.  These  statements  are  not  guarantees  of  future  performance, 
circumstances or events. They are based on facts and circumstances known to us as of the date the statements are made. 
All aspects of our business are subject to uncertainties, risks and other influences, many of which we do not control. Any 
of these factors, either alone or taken together, could have a material adverse effect on us and could change whether any 
forward-looking statement ultimately turns out to be true. Additionally, we assume no obligation to update any forward-
looking statement as a result of future events, circumstances or developments. The following discussion should be read 
together with the Consolidated Financial Statements and the notes thereto. Outlined below are some of the risks that we 
believe  could  affect  our  business  and  financial  statements  for  2020  and  beyond  and  could  cause  actual  results  to  be 
materially different from those that may be set forth in forward-looking statements made by the Company. 

The waste industry is highly competitive, and if we cannot successfully compete in the marketplace, our business, 
financial condition and operating results may be materially adversely affected. 

We encounter intense competition from governmental, quasi-governmental and private sources in all aspects of our 
operations. We principally compete with large national waste management companies, counties and municipalities that 
maintain their own waste collection and disposal operations and regional and local companies of varying sizes and financial 
resources. The industry also includes companies that specialize in certain discrete areas of waste management, operators 
of alternative disposal facilities, companies that seek to use parts of the waste stream as feedstock for renewable energy 
and other by-products, and waste brokers that rely upon haulers in local markets to address customer needs. In recent years, 
the  industry  has  seen  some  additional  consolidation,  though  the  industry  remains  intensely  competitive.  Counties  and 
municipalities  may  have  financial  competitive  advantages  because  tax  revenues  are  available  to  them  and  tax-exempt 
financing is more readily available to them. Also, such governmental units may attempt to impose flow control or other 
restrictions that would give them a competitive advantage. In addition, some of our competitors may have lower financial 
expectations, allowing them to reduce their prices to expand sales volume or to win competitively-bid contracts, including 
large  national  accounts  and  exclusive  franchise  arrangements  with  municipalities.  When  this  happens,  we  may  lose 
customers and be unable to execute our pricing strategy, resulting in a negative impact to our revenue growth from yield 
on base business. 

15 

 
If we fail to implement our business strategy, our financial performance and our growth could be materially and 
adversely affected. 

Our future financial performance and success are dependent in large part upon our ability to implement our business 
strategy successfully. Implementation of our strategy will require effective management of our operational, financial and 
human resources and will place significant demands on those resources. See Item 1. Business for more information on our 
business strategy. 

There are risks involved in pursuing our strategy, including the following: 
•(cid:2) Our employees, customers or investors may not embrace and support our strategy. 
•(cid:2) We may not be able to hire or retain the personnel necessary to manage our strategy effectively. 
•(cid:2) A  key  element  of  our  strategy  is  yield  management  through  focus  on  price  leadership,  which  has  presented 
challenges to keep existing business and win new business at reasonable returns. We have also continued our 
environmental fee, fuel surcharge and regulatory recovery fee to offset costs. The loss of volumes as a result of 
price increases and our unwillingness to pursue lower margin volumes may negatively affect our cash flows or 
results of operations. Additionally, we have in the past and may in the future face purported class action lawsuits 
related to our customer service agreements, prices and fees. 

•(cid:2) We may be unsuccessful in implementing improvements to operational efficiency and such efforts may not yield 

the intended result. 

•(cid:2) We may not be able to maintain cost savings achieved through optimization efforts. 
•(cid:2) Strategic decisions with respect to our asset portfolio may result in impairments to our assets. See Item 1A. Risk 

Factors — We may record material charges against our earnings due to impairments to our assets. 

•(cid:2) Our ability to make strategic acquisitions depends on our ability to identify desirable acquisition targets, negotiate 
advantageous transactions despite competition for such opportunities, fund such acquisitions on favorable terms, 
obtain regulatory approvals and realize the benefits we expect from those transactions. 

•(cid:2) Acquisitions,  investments  and/or  new  service  offerings  may  not  increase  our  earnings  in  the  timeframe 
anticipated, or at all, due to difficulties operating in new markets or providing new service offerings, failure of 
emerging technologies to perform as expected, failure to operate within budget, integration issues, or regulatory 
issues, among others. 

•(cid:2)

Integration of acquisitions and/or new services offerings could increase our exposure to the risk of inadvertent 
noncompliance with applicable laws and regulations. 

•(cid:2) Liabilities  associated  with  acquisitions,  including  ones  that  may  exist  only  because  of  past  operations  of  an 

acquired business, may prove to be more difficult or costly to address than anticipated. 

•(cid:2) Execution of our strategy, particularly growth through acquisitions, may cause us to incur substantial additional 
indebtedness, which may divert capital away from our traditional business operations and other financial plans. 
•(cid:2) We continue to seek to divest underperforming and non-strategic assets if we cannot improve their profitability. 
We may not be able to successfully negotiate the divestiture of underperforming and non-strategic operations, 
which could result in asset impairments or the continued operation of low-margin businesses. 

In addition to the risks set forth above, implementation of our business strategy could also be affected by other factors 
beyond  our  control,  such  as  increased  competition,  legal  developments,  government  regulation,  general  economic 
conditions, increased operating costs or expenses, subcontractor costs and availability and changes in industry trends. We 
may decide to alter or discontinue certain aspects of our business strategy at any time. If we are not able to implement our 
business strategy successfully, our long-term growth and profitability may be adversely affected. Even if we are able to 
implement some or all of the initiatives of our business strategy successfully, our operating results may not improve to the 
extent we anticipate, or at all. 

16 

Our planned acquisition of Advanced Disposal Services, Inc. (“Advanced Disposal”) may not occur at all, may not 
occur in the expected time frame or may involve the divestiture of certain businesses and assets, which may negatively 
affect the trading price of our common stock and our future business and financial results. 

On April 14, 2019, we entered into an Agreement and Plan of Merger pursuant to which, among other things and 
subject to the satisfaction or waiver of specified conditions, we agreed to acquire Advanced Disposal. If the acquisition is 
completed,  Advanced  Disposal  will  become  an  indirect  wholly-owned  subsidiary  of  WM.  The  consummation  of  the 
acquisition is not assured and is subject to certain conditions, including the expiration or termination of any waiting period 
under the Hart-Scott-Rodino Antitrust Improvements Act of 1976, as amended, and the rules and regulations promulgated 
thereunder and the absence of any law or order restraining, enjoining or otherwise prohibiting the acquisition, as well as 
other customary closing conditions. 

The planned acquisition of Advanced Disposal is subject to a number of risks and uncertainties, including general 
economic and capital markets conditions; the effects that the pending merger may have on us, Advanced Disposal and our 
respective  businesses;  inability  to  obtain  required  regulatory  or  government  approvals  or  to  obtain  such  approvals  on 
satisfactory conditions; inability of Advanced Disposal to satisfy other closing conditions; the occurrence of any event, 
change or other circumstance that could give rise to the termination of the Agreement and Plan of Merger, several of which 
could require us to pay a termination fee of $150 million to Advanced Disposal; legal proceedings that may be instituted 
related to the proposed acquisition and the legal expenses and diversion of management’s attention that may be associated 
therewith; and unexpected costs, charges or expenses. If the planned acquisition of Advanced Disposal is not completed, 
if there are significant delays in completing the planned acquisition or if the planned acquisition involves an unexpected 
amount of required divestitures, it could negatively affect the trading price of our common stock and our future business 
and financial results. 

Additionally, in May 2019, we issued senior notes with an aggregate principal amount of $3 billion that include a 
special mandatory redemption feature. This feature provides that if the acquisition of Advanced Disposal is not completed 
on or prior to July 14, 2020, or if, prior to such date, the Agreement and Plan of Merger is terminated for any reason, we 
will be required to redeem all of such outstanding notes equal to 101% of the aggregate principal amounts of such notes, 
plus accrued but unpaid interest. Our ability to pay the redemption price may be limited by our financial resources at the 
time  and  the  terms  of  our  debt  instruments  and  other  instruments  and  agreements.  We  may  also  be  required  to  incur 
additional  indebtedness  and  reduce  availability  under  our  $3.5 billion  revolving  credit  facility  to  fund  the  redemption 
price. Any failure to pay the special mandatory redemption price of such notes when due would constitute an event of 
default  with  respect  to  the  notes  of  such  series  and  could  have  a  material  adverse  effect  on  our  business,  results  of 
operations  and  financial  condition  and  the  market  prices  of  our  securities.  Further,  if  we  redeem  such  series  of  notes 
pursuant to the special mandatory redemption feature, our investors may be dissatisfied that they did not obtain the return 
that they expected on their investment in those notes.  

We  may  not  realize  the  strategic  benefits  and  cost  synergies  that  are  anticipated  from  the  planned  acquisition  of 
Advanced Disposal. 

The benefits that are expected to result from the planned acquisition of Advanced Disposal will depend, in part, on 
our ability to realize anticipated cost synergies. Our success in realizing these benefits and cost synergies, and the timing 
of this realization, depends on the successful integration of Advanced Disposal. There is a significant degree of difficulty 
and management distraction inherent in the process of integrating an acquisition of this size. The process of integrating 
operations could cause business interruption and distraction. Some members of our management may be required to devote 
considerable time to this integration process, which will decrease the time they will have to manage our Company, service 
existing customers, attract new customers and develop new products or strategies. If management is not able to effectively 
manage the integration process, or if any significant business activities are interrupted as a result of the integration process, 
our business, financial condition and results of operations could suffer. 

The acquisition of Advanced Disposal may not result in realization of the benefits and cost synergies that we currently 
expect, and we cannot guarantee that these benefits and cost synergies will be achieved within anticipated time frames or 
at all. Additionally, we may incur substantial expenses in connection with the integration of Advanced Disposal, which 
may exceed expectations and offset certain benefits. 

17 

Compliance  with  existing  or  increased  future  regulations  and/or  enforcement  of  such  regulations  can  restrict  or 
change our operations,  increase our operating costs or require us to make additional capital expenditures, and a 
decrease in regulation may lower barriers to entry for our competitors. 

Stringent  government  regulations  at  the  federal,  state,  provincial  and  local  level  in  the  U.S.  and  Canada  have  a 
substantial impact on our business, and compliance with such regulations is costly. Many complex laws, rules, orders and 
interpretations  govern  environmental  protection,  health,  safety,  land  use,  zoning,  transportation  and  related  matters. 
Among other things, governmental regulations and enforcement actions restrict our operations at times and may adversely 
affect our financial condition, results of operations and cash flows by imposing conditions such as: 

•(cid:2)

•(cid:2)

•(cid:2)

limitations  on  siting  and  constructing  new  waste  disposal,  transfer,  recycling  or  processing  facilities  or  on 
expanding existing facilities; 

limitations, regulations or levies on collection and disposal prices, rates and volumes; 

limitations or bans on disposal or transportation of out-of-state waste or certain categories of waste; 

•(cid:2) mandates regarding the management of solid waste, including requirements to recycle, divert or otherwise process 

certain waste, recycling and other streams; or 

•(cid:2)

limitations or restrictions on the recycling, processing or transformation of waste, recycling and other streams. 

Regulations  affecting  the  siting,  design  and  closure  of  landfills  require  us,  at  times,  to  undertake  investigatory  or 
remedial  activities,  curtail  operations  or  close  landfills  temporarily  or  permanently.  We  have  significant  financial 
obligations relating to final capping, closure, post-closure and environmental remediation at our existing landfills and we 
establish accruals for these estimated costs. Expenditures could be accelerated or materially exceed our accruals due to the 
types of waste collected and manner in which it is transported and disposed of, including actions taken in the past by 
companies we have acquired or third-party landfill operators; environmental regulatory changes; new information about 
waste types previously collected, such as PFAS or other emerging contaminates, and other reasons. 

In order to develop, expand or operate a landfill or other waste management facility, we must have various facility 
permits and other governmental approvals, including those relating to zoning, environmental protection and land use. The 
permits and approvals are often difficult, time consuming and costly to obtain and sometimes contain conditions that limit 
our operations. 

Various states have enacted, or are considering enacting, laws that restrict the disposal within the state of solid waste 
generated outside the state. From time to time, the U.S. Congress has considered legislation authorizing states to adopt 
regulations, restrictions, or taxes on the importation of out-of-state or out-of-jurisdiction waste. Additionally, several state 
and local governments have enacted “flow control” regulations, which attempt to require that all waste generated within 
the state or local jurisdiction be deposited at specific sites. The U.S. Congress’ adoption of legislation allowing restrictions 
on  interstate  transportation  of  out-of-state  or  out-of-jurisdiction  waste  certain  types  of  flow  control,  or  courts’ 
interpretations  of  interstate  waste  and  flow  control  legislation,  could  adversely  affect  our  solid  and  hazardous  waste 
management services. 

Additionally, regulations establishing extended producer responsibility (“EPR”) are being considered or implemented 
in many places around the world, including in the U.S. and Canada. EPR regulations are designed to place either partial 
or total responsibility on producers to fund the post-use life cycle of the products they create. Along with the funding 
responsibility, producers may be required to undertake additional responsibilities, such as taking over management of local 
recycling programs  by  taking  back  their products  from  end users or  managing  the  collection  operations  and recycling 
processing infrastructure. There is no federal law establishing EPR in the U.S. or Canada; however, state, provincial and 
local  governments  could,  and  in  some  cases  have,  taken  steps  to  implement  EPR  regulations.  If  wide-ranging  EPR 
regulations were adopted, they could have a fundamental impact on the waste streams we manage and how we operate our 
business, including contract terms and pricing. A significant reduction in the waste, recycling and other streams we manage 
could have a material adverse effect on our financial condition, results of operations and cash flows. 

18 

The regulatory environment in which we operate is influenced by changes in leadership at the federal, state, provincial 
and  local  levels.  The  policies  set  forth  under  the  current  U.S.  administration,  for  example,  have  included  substantial 
changes  to  foreign  trade  policy  and  generally  have  been  in  favor  of  reducing  regulation,  including  environmental 
regulation.  We  cannot  predict  what  impact  the  current  administration  will  have  on  future  regulations  impacting  our 
industry, especially given the number of rules currently in litigation, nor can we predict the timing of any such changes. 
Reduction of regulation may have a favorable impact on our operating costs, but the extensive environmental regulation 
governing landfills is a substantial barrier to entry that benefits our Company. Moreover, the risk reduction provided by 
stringent regulation is valuable to our customers and the communities we serve. It is likely that some policies adopted by 
the current administration will benefit us and others will negatively affect us. 

Our revenues, earnings and cash flows will fluctuate based on changes in commodity prices, and commodity prices 
for recyclable materials are particularly susceptible to volatility based on regulations and tariffs that affect our ability 
to export products. 

Enforcement  or  implementation  of  foreign  and  domestic  regulations  can  affect  our  ability  to  export  products. 
A significant  portion  of  the  fiber  that  we  market  has  historically  been  shipped  to  export  markets  across  the  globe, 
particularly China. In recent years, the Chinese government announced bans on certain materials and begun to enforce 
extremely restrictive quality and other requirements that have significantly reduced China’s import of recyclables. The 
Chinese government has also limited the flow of material into China by restricting the issuance of required import licenses 
and the restriction on import licenses is expected to constrict further in 2020. In addition, changes to foreign trade policy 
and  tariffs  imposed  by  the  current  U.S.  administration  have  resulted  in  China  imposing  new  tariffs  on  the  import  of 
recyclables. We anticipate China will ban the import of recyclables completely in 2021. Many other markets, both domestic 
and foreign, have tightened their quality expectations and limited or restricted the import of certain recyclables as well. 

Such trade restrictions and tariffs have disrupted the global trade of recyclables, particularly fiber, creating excess 
supply and decreasing recyclable commodity prices. We have been actively working to identify alternative markets for 
recycling  commodities,  but  there  may  not  be  demand  for  all  of  the  material  we  produce.  The  heightened  quality 
requirements have been difficult for the industry to achieve and have driven up operating costs. In particular, single-stream 
MRFs process a wide range of commingled materials and tend to receive a higher percentage of non-recyclables, which 
results in increased processing and residual disposal costs to achieve quality standards. As recyclable commodity prices 
have  fallen  and  operating  costs  have  increased,  we  and  other  recyclers  are  seeking  to  pass  cost  increases  through  to 
customers. The resulting price increase for recycling services in communities and at businesses in the U.S. has resulted in 
some customers reducing or eliminating their recycling service. 

Reductions  in  market  prices  for  recycling  commodities,  and  reduction  in  demand  for  recycling  commodities  and 
recycling services, have negatively impacted our operating income and cash flows in 2018 and 2019. The decline in market 
prices in 2019 and 2018 for recycling commodities resulted in a decrease in revenue of $248 million and $273 million, 
respectively. As we have increased the size of our recycling operations, we have also increased our exposure to commodity 
price fluctuations. Additionally, future regulation, tariffs or initiatives may result in further reduced demand or increased 
operating costs, which would cause the profitability of our recycling operations to decline. 

Fluctuation in energy prices also affects our business, including recycling of plastics manufactured from petroleum 
products. Significant variations in the price of methane gas, electricity and other energy-related products that are marketed 
and sold by our landfill gas recovery operations can result in a corresponding significant impact to our revenue from yield 
from such operations. Additionally, we provide specialized disposal services for oil and gas exploration and production 
operations  through  our  EES  organization.  Demand  for  these  services  decreases  when  drilling  activity  slows  due  to 
depressed oil and gas prices, such as the low prices throughout the last few years. Any of the commodity prices to which 
we are subject may fluctuate substantially and without notice in the future. 

19 

Changes in regulations applicable to oil and gas exploration, production and disposal could adversely affect our EES 
organization. 

Our  EES  organization  provides  specialized  environmental  management  and  disposal  services  for  fluids  used  and 
wastes generated by customers engaged in oil and gas exploration and production, and these disposal services include the 
use  of  underground  injection  wells.  Demand  for  these  services  is  adversely  affected  if  drilling  activity  slows  due  to 
regulation and industry conditions beyond our control, in addition to changes in oil and gas prices. There is heightened 
federal regulatory focus on emissions of methane that occur during drilling and transportation, as well as state attention to 
protective disposal of drilling residuals. There also remains heightened attention from the public, some states and the EPA 
to the alleged potential for hydraulic fracturing that occurs during drilling to impact drinking water supplies. Increased 
regulation of oil and gas exploration and production, including GHG emissions or hydraulic fracturing, could make it more 
difficult or cost-prohibitive for our EES customers to continue operations, adversely affecting our business.  

Additionally,  any  new  regulations regarding  the  treatment  and  disposal  of  wastes  associated  with  exploration  and 
production operations, including through the use of injection wells, could increase our costs to provide oilfield services 
and reduce our margins and revenue from such services. Conversely, any loosening of regulations regarding how such 
wastes are handled or disposed of could adversely impact demand for our EES services. 

Changes to the regulatory framework related to renewable fuel standards could affect our financial performance in 
that sector as a renewable fuel producer. 

The Company acts as a renewable fuel producer in the RFS program enacted by Congress under the Energy Policy 
Act and Energy Independence and Security Act. Oil refiners and importers are required through the RFS program to blend 
specified volumes of renewable transportation fuels with gasoline or buy credits, referred to as RINs, from renewable fuel 
producers.  The  Company  has  invested,  and  continues  to  invest,  in  facilities  that  capture  and  convert  landfill  gas  into 
renewable natural gas so that we can participate in the program. The value of the RINs associated with our landfill gas is 
set  through  a  market  established  by  the  program.  The  EPA  finalized  a  rule  in  December 2019  increasing  refiners’ 
obligations to purchase renewable natural gas and other cellulosic biofuels under the RFS program for compliance year 
2020. Unlike in prior years, however, market uncertainty stemming from the EPA’s administration of the RFS program 
led to a rapid decline in RIN values. We continue to advocate for the EPA to implement policies that ensure long-term 
stability for renewable transportation fuels as changes in the RFS market or the structure of the RFS program can and has 
reduced  the  value  of  renewable  natural  gas  RINs  and  negatively  impacted  the  financial  performance  of  the  facilities 
constructed to capture and treat the gas. 

Increasing customer preference for alternatives to landfill disposal and bans on certain types of waste could reduce 
our landfill volumes and cause our revenues and operating results to decline. 

Our customers are increasingly diverting waste to alternatives to landfill disposal, such as recycling and composting, 
while also working to reduce the amount of waste they generate. In addition, many state and local governments mandate 
diversion, recycling and waste reduction at the source and prohibit the disposal of certain types of waste, such as yard 
waste,  food  waste  and  electronics  at  landfills.  Where  such  organic  waste  is  not  banned  from  the  landfill,  some  large 
customers such as grocery stores and restaurants are choosing to divert their organic waste from landfills. Zero-waste goals 
(sending no waste to the landfill) have been set by many of North America’s largest companies. Although such mandates 
and  initiatives help  to  protect  our  environment,  these developments  reduce  the  volume  of waste going  to our  landfills 
which may affect the prices that we can charge for landfill disposal. Our landfills currently provide our highest income 
from operations margins. If we are not successful in expanding our service offerings, growing lines of businesses to service 
waste streams that do not go to landfills providing services for customers that wish to reduce waste entirely, then our 
revenues and operating results may decline. Additionally, despite the development of new service offerings and lines of 
business, it is possible that our revenues and our income from operations margins could be negatively affected due to 
disposal alternatives. 

With a heightened awareness of the global problems caused by plastic waste in the environment, an increasing number 
of cities across the country have passed ordinances banning certain types of plastics from sale or use. Over 800 pieces of 

20 

legislation, approximately 50% of which are bans on plastic bags, have been introduced in the U.S. regulating plastics; 
660 passed, including 585 city ordinances. Others include bans on the sale or use of plastic straws, polystyrene plastic and 
single use packaging. These bans have increased pressure by manufacturers on our recycling facilities to accept a broader 
array of materials in curbside recycling programs to alleviate public pressures to ban the sale of those materials. However, 
there are currently no viable end markets for recycling these materials and inclusion of such materials in our recycling 
stream increases contamination and operating costs and can negatively affect the results of our recycling operations. 

Developments in technology could trigger a fundamental change in the waste management industry, as waste streams 
are increasingly viewed as a resource, which may adversely impact volumes at our landfills and our profitability. 

Our Company and others have recognized the value of the traditional waste stream as a potential resource. Research 
and development activities are on-going to provide disposal alternatives that maximize the value of waste, including using 
waste as a source for renewable energy and other valuable by-products. We and many other companies are investing in 
these  technologies.  It  is  possible  that  such  investments  and  technological  advancements  may  reduce  the  cost  of  waste 
disposal or the value of landfill gas recovery to a level below our costs and may reduce the demand for landfill space. As 
a result, our revenues and margins could be adversely affected due to advancements in disposal alternatives. 

If we are not able to develop new service offerings and protect intellectual property or if a competitor develops or 
obtains exclusive rights to a breakthrough technology, our financial results may suffer. 

Our existing and proposed service offerings to customers require that we invest in, develop or license, and protect 
new technologies. Research and development of new technologies and investment in emerging technologies often requires 
significant spending that may divert capital investment away from our traditional business operations. We may experience 
difficulties or delays in the research, development, production and/or marketing of new products and services or emerging 
technologies in which we have invested, which may negatively impact our operating results and prevent us from recouping 
or realizing a return on the investments required to bring new products and services to market. Further, protecting our 
intellectual property rights and combating unlicensed copying and use of intellectual property is difficult, and any inability 
to obtain or protect new technologies could impact our services to customers and development of new revenue sources. 
Our Company and others are increasingly focusing on new technologies that innovate our operations, improve the customer 
experience  and  provide  alternatives  to  traditional  disposal  and  maximize  the  resource  value  of  waste.  If  a  competitor 
develops or obtains exclusive rights to a “breakthrough technology” that provides a revolutionary change in traditional 
waste management, or if we have inferior intellectual property to our competitors, our financial results may suffer. 

Our business depends on our reputation and the value of our brand. 

We  believe  we  have  developed  a  reputation  for  high-quality  service,  reliability  and  social  and  environmental 
responsibility, and we believe our brand symbolizes these attributes. The Waste Management brand name, trademarks and 
logos and our reputation are powerful sales and marketing tools, and we devote significant resources to promoting and 
protecting them. Adverse publicity, whether or not justified, relating to activities by our operations, employees or agents 
could tarnish our reputation and reduce the value of our brand. Damage to our reputation and loss of brand equity could 
reduce demand for our services. This reduction in demand, together with the dedication of time and expense necessary to 
defend our reputation, could have an adverse effect on our financial condition, liquidity and results of operations, as well 
as require additional resources to rebuild our reputation and restore the value of our brand. 

Our  operations  are  subject  to  environmental,  health  and  safety  laws  and  regulations,  as  well  as  contractual 
obligations that may result in significant liabilities. 

There is risk of incurring significant environmental liabilities in the use, treatment, storage, transfer and disposal of 
waste materials. Under applicable environmental laws and regulations, we could be liable if it is alleged that our operations 
cause  environmental  damage  to  our  properties  or  to  the  property  of  other  landowners,  particularly  as  a  result  of  the 
contamination  of  air,  drinking  water  or  soil.  Under  current  law,  we  could  also  be  held  liable  for  damage  caused  by 
conditions that existed before we acquired the assets or operations involved and for conditions resulting from waste types 
or compounds previously considered non-hazardous but later determined to present possible threat to public health or the 

21 

environment.  The  risks  of  successor  liability  and  emerging  contaminants  are  of  particular  concern  as  we  execute  our 
growth  strategy,  partially  though  acquisitions,  because  we  may  be  unsuccessful  in  identifying  and  assessing  potential 
liabilities during our due diligence investigations. Further, the counterparties in such transactions may be unable to perform 
their indemnification obligations owed to us. Any substantial liability for environmental damage could have a material 
adverse effect on our financial condition, results of operations and cash flows. 

In  the  ordinary  course  of  our  business,  we  have  in  the  past,  we  are  currently,  and  we  may  in  the  future,  become 
involved  in  legal  and  administrative  proceedings  relating  to  land  use  and  environmental  laws  and  regulations.  These 
include proceedings in which: 

•(cid:2)

•(cid:2)

agencies of federal, state, local or foreign governments seek to impose liability on us under applicable statutes, 
sometimes involving civil or criminal penalties for violations, or to revoke or deny renewal of a permit we need; 
and 

local  communities,  citizen  groups,  landowners  or  governmental  agencies  oppose  the  issuance  of  a  permit  or 
approval we need, allege violations of the permits under which we operate or laws or regulations to which we are 
subject, or seek to impose liability on us for environmental damage. 

We generally seek to work with the authorities or other persons involved in these proceedings to resolve any issues 
raised. If we are not successful, the adverse outcome of one or more of these proceedings could result in, among other 
things, material increases in our costs or liabilities as well as material charges for asset impairments. 

Further, we often enter into agreements with landowners imposing obligations on us to meet certain regulatory or 
contractual  conditions  upon  site  closure  or  upon  termination  of  the  agreements.  Compliance  with  these  agreements 
inherently involves subjective determinations and may result in disputes, including litigation. Costs to remediate or restore 
the condition of closed sites may be significant. 

General economic conditions can directly and adversely affect our revenues and our income from operations margins. 

Our business is directly affected by changes in national and general economic factors that are outside of our control, 
including  consumer  confidence,  interest  rates  and  access  to  capital  markets.  A  weak  economy  generally  results  in 
decreased consumer spending and decreases in volumes of waste generated, which negatively impacts the ability to grow 
through new business or service upgrades, and may result in customer turnover and reduction in customers’ waste service 
needs. Consumer uncertainty and the loss of consumer confidence may also reduce the number and variety of services 
requested by customers. Additionally, a weak market for consumer goods can significantly decrease demand by paper 
mills for recycled corrugated cardboard used in packaging; such decrease in demand can negatively impact commodity 
prices and our operating income and cash flows.  

A  decrease  in  waste  volumes  generated  results  in  an  increase  in  competitive  pricing  pressure;  such  economic 
conditions  may  also  interfere  with  our  ability  to  implement  our  pricing  strategy.  Many  of  our  contracts  have  price 
adjustment provisions that are tied to an index such as the Consumer Price Index, and our costs may increase more than 
the increase, if any, in the Consumer Price Index. This is partially due to our relatively high fixed-cost structure, which is 
difficult to quickly adjust to match shifting volume levels and vendor costs, and may not correlate with the Consumer Price 
Index or the waste industry. 

Weakness in the economy may expose us to credit risk of governmental entities and municipalities and other major 
customers, which could negatively impact our operating results. 

We provide service to a number of governmental entities, municipalities, and large national accounts. During periods 
of economic weakness, governmental entities and municipalities can suffer significant financial difficulties, due in part to 
reduced tax revenue and/or high cost structures. During these periods, such entities, and our non-governmental customers, 
could be unable to pay amounts owed to us or renew contracts with us at previous or increased rates. 

22 

Purchasers of our recycling commodities can be particularly vulnerable to financial difficulties in times of commodity 
price volatility. The inability of our customers to pay us in a timely manner or to pay increased rates, particularly large 
national accounts, could negatively affect our operating results. 

In addition, the financial difficulties of municipalities could result in a decline in investors’ demand for municipal 
bonds and a correlating increase in interest rates. As of December 31, 2019, we had $669 million of tax-exempt bonds 
with term interest rate periods that expire within the next 12 months and $355 million of variable-rate tax-exempt bonds 
with interest rates reset on either a daily or a weekly basis. If market dynamics resulted in repricing of our tax-exempt 
bonds  at  significantly  higher  interest  rates,  we  would  incur  increased  interest  expenses  that  may  negatively  affect  our 
operating results and cash flows. 

We may be unable to obtain or maintain required permits or expand existing permitted capacity of our landfills, which 
could decrease our revenue and increase our costs. 

Our ability to meet our financial and operating objectives depends in part on our ability to obtain and maintain the 
permits  necessary  to  operate  landfill  sites.  Permits  to  build,  operate  and  expand  solid  waste  management  facilities, 
including landfills and transfer stations, have become more difficult and expensive to obtain and maintain. Permits often 
take years to obtain as a result of numerous hearings and compliance requirements with regard to zoning, environmental 
and other regulations. These permits are also often subject to resistance from citizen or other groups and other political 
pressures. Local communities and citizen groups, adjacent landowners or governmental agencies may oppose the issuance 
of  a  permit  or  approval  we  may  need,  allege  violations  of  the  permits  under  which  we  currently  operate  or  laws  or 
regulations to which we are subjected, or seek to impose liability on us for environmental damage. Responding to these 
challenges  has,  at  times,  increased  our  costs  and  extended  the  time  associated  with  establishing  new  facilities  and 
expanding  existing  facilities.  In  addition,  failure  to  receive  regulatory  and  zoning  approval  may  prohibit  us  from 
establishing new facilities or expanding existing facilities. Our failure to obtain the required permits to operate our landfills 
could have a material adverse impact on our financial condition, results of operations and cash flows. 

Significant shortages in diesel fuel supply or increases in diesel fuel prices will increase our operating expenses. 

The  price  and  supply  of  diesel  fuel  can  fluctuate  significantly  based  on  international,  political  and  economic 
circumstances, as well as other factors outside our control, such as actions by the Organization of the Petroleum Exporting 
Countries (“OPEC”) and other oil and gas producers, regional production patterns, weather conditions and environmental 
concerns. We need diesel fuel to run a significant portion of our collection and transfer trucks and our equipment used in 
our landfill operations. Supply shortages could substantially increase our operating expenses. Additionally, if fuel prices 
increase, our direct operating expenses increase and many of our vendors raise their prices to offset their own rising costs. 
We have in place a fuel surcharge program, designed to offset increased fuel expenses; however, we may not be able to 
pass through all of our increased costs and some customers’ contracts prohibit any pass-through of the increased costs. 
Additionally, lawsuits have challenged our fuel and environmental charges included on our invoices. Regardless of any 
offsetting surcharge programs, increased operating costs due to higher diesel fuel prices will decrease our income from 
operations margins. 

We have made significant investments in an extensive natural gas truck fleet, which makes us partially dependent on 
the availability of natural gas and fueling infrastructure and vulnerable to natural gas prices, and requirements to 
transition to other vehicle types could impair these investments. 

We operate a large fleet of natural gas vehicles, and we plan to continue to invest in these assets for our collection 
fleet.  However,  natural  gas  fueling  infrastructure  is  not  yet  broadly  available  in  North  America;  as  a  result,  we  have 
constructed and operate natural gas fueling stations, some of which also serve the public or pre-approved third parties. It 
will remain necessary for us to invest capital in fueling infrastructure in order to power our natural gas fleet. Concerns 
have been raised about the potential for emissions from fueling infrastructure that serve natural gas-fueled vehicles. New 
regulation of, or restrictions on, natural gas fueling infrastructure or reductions in associated tax incentives could increase 
our  operating  costs.  Additionally,  fluctuations  in  the  price  and  supply  of  natural  gas  could  substantially  increase  our 
operating expenses; a reduction in the existing cost differential between natural gas and diesel fuel could materially reduce 

23 

the benefits we anticipate from our investment in natural gas vehicles. Further, our fuel surcharge program is currently 
indexed to diesel fuel prices, and price fluctuations for natural gas may not effectively be recovered by this program. 

There is increasing pressure to reduce the use of fossil fuel in the heavy-duty truck industry, and some cities and states 
are  beginning to  discuss  requirements for using  more  advanced  engine  technology,  such  as  electric  powered vehicles, 
rather than natural gas or diesel vehicles. Although current options for heavy-duty electric vehicles lack sufficient range 
and proven experience for our operations, requirements to transition to electric powered vehicles could increase our cost 
of vehicles and impair our investment in our natural gas fleet and infrastructure 

We are increasingly dependent on technology in our operations and if our technology fails, our business could be 
adversely affected. 

We may experience problems with the operation of our current information technology systems or the technology 
systems of third parties on which we rely, as well as the development and deployment of new information technology 
systems, that could adversely affect, or even temporarily disrupt, all or a portion of our operations until resolved. Inabilities 
and  delays  in  implementing  new  systems  can  also  affect  our  ability  to  realize  projected  or  expected  cost  savings. 
Additionally, any systems failures could impede our ability to timely collect and report financial results in accordance with 
applicable laws and regulations. 

We  are  implementing  a  new  enterprise  resource  planning system,  and  challenges  with  the  implementation  of  the 
system may impact our business and operations. 

We are in the process of a complex, multi-year implementation of a new enterprise resource planning (“ERP”) system. 
The  ERP  system  implementation  requires  the  integration  of  the  new  ERP  system  with  multiple  new  and  existing 
information systems and business processes and is designed to accurately maintain our books and records and provide 
information  to  our  management  team  important  to  the  operation  of  the  business.  Such  an  implementation  is  a  major 
undertaking from a financial, management, and personnel perspective. The implementation of the ERP system may prove 
to be more difficult, costly, or time consuming than expected, and it is possible that the system will not yield the benefits 
anticipated.  Any  disruptions,  delays  or  deficiencies  in  the  design  and  implementation  of  our  new  ERP  system  could 
adversely affect our ability to produce timely and accurate financial statements or comply with applicable regulations, 
resulting  in  negative  impacts  on  our  business  and  operations  and  subject  us  to  potential  liability.  Additionally,  our 
implementation of the ERP system involves greater utilization of third-party “cloud” computing services in connection 
with our business operations. Problems faced by us or our third-party providers, including technological or business-related 
disruptions,  as  well  as  cybersecurity  threats,  could  adversely  impact  our  business,  results  of  operations  and  financial 
condition for future periods. 

A cybersecurity incident could negatively impact our business and our relationships with customers and expose us to 
increased liability. 

Substantially all aspects of our business operations rely on digital technology. We use computers, mobile devices, 
social networking and other online platforms to connect with our employees and our customers. These uses give rise to 
cybersecurity risks, including security breach, espionage, system disruption, theft and inadvertent release of information. 
Our business involves the storage and transmission of numerous classes of sensitive and/or confidential information and 
intellectual property, including customers’ personal information, private information about employees, and financial and 
strategic information about the Company and its business partners. We also rely on a Payment Card Industry compliant 
third party to protect our customers’ credit card information.  

We are regularly the target of attempted cyber intrusions, and we must commit substantial resources to continuously 
monitor and further develop our networks and infrastructure to prevent, detect, and address the risk of unauthorized access, 
misuse, computer viruses and other events. Our preventative measures and incident response efforts may not be effective 
in  all  cases.  The  theft,  destruction,  loss,  misappropriation,  or  release  of  sensitive  and/or  confidential  information  or 
intellectual property, or interference with our information technology systems or the technology systems of third parties 
on  which  we  rely,  could  result  in  business  disruption,  direct  financial  loss,  negative  publicity,  brand  damage,  alleged 

24 

violation of privacy laws, loss of customers, potential regulatory enforcement or private litigation liability and competitive 
disadvantage. 

Further, as the Company pursues its strategy to grow through acquisitions and to pursue new initiatives that improve 
our operations and cost structure, the Company is also expanding and improving its information technologies, resulting in 
a larger technological presence and corresponding exposure to cybersecurity risk. Certain new technologies, such as use 
of autonomous vehicles, remote-controlled equipment and virtual reality, present new and significant cybersecurity safety 
risks  that  must  be  analyzed  and  addressed before  implementation.  If  we  fail  to  assess and  identify  cybersecurity  risks 
associated with acquisitions and new initiatives, we may become increasingly vulnerable to such risks.  

Increasing regulatory focus on privacy and data protection issues and expanding laws could negatively impact our 
business, subject us to criticism and expose us to increased liability. 

The legislative and regulatory framework for privacy and data protection issues worldwide is rapidly evolving and is 
likely  to  remain  uncertain  for  the  foreseeable  future.  We  collect  certain  personally  identifiable  information  and  other 
sensitive information as integral parts of our business and in connection with providing services to our customers. We are 
subject to a variety of laws and regulations that govern the collection and use of such information obtained from individuals 
and businesses. These laws and regulations are inconsistent across jurisdictions and are subject to evolving interpretations. 
Government officials, regulators, privacy advocates and class action attorneys are increasingly scrutinizing how companies 
collect, process, use, store, share and transmit personal data. We must continually monitor the development and adoption 
of new and emerging laws and regulations, such as the California Consumer Privacy Act (“CCPA”) that took effect on 
January 1, 2020. The CCPA, among other things, contains new disclosure obligations for businesses that collect personal 
information about California residents and affords those individuals new rights relating to their personal information that 
can expand the scope of our potential liability. We must commit substantial time and resources toward compliance with 
the CCPA and similar laws and regulations, Any inability, or perceived inability, to adequately address privacy and data 
protection  concerns,  even  if  unfounded,  or  comply  with  applicable  laws,  regulations,  policies,  industry  standards, 
contractual obligations, or other legal obligations, including at newly acquired companies, could subject us to regulatory 
enforcement, private litigation, public criticism, disrupt our operations, cause us to lose customers, result in additional 
costs and legal liability, damage our reputation, and otherwise harm our business. 

Our operating expenses could increase as a result of labor unions organizing or changes in regulations related to 
labor unions. 

Labor  unions  continually  attempt  to  organize  our  employees,  and  these  efforts  will  likely  continue  in  the  future. 
Certain  groups  of  our  employees  are  currently  represented  by  unions,  and  we  have  negotiated  collective  bargaining 
agreements  with  these  unions.  Additional  groups  of  employees  may  seek  union  representation  in  the  future,  and,  if 
successful, would enhance organized labor’s leverage to obtain higher than expected wage and benefits costs and resist 
the introduction of new technology and other initiatives, which can result in increased operating expenses and lower net 
income. If we are unable to negotiate acceptable collective bargaining agreements, our operating expenses could increase 
significantly as a result of work stoppages, including strikes. Any of these matters could adversely affect our financial 
condition, results of operations and cash flows. 

We could face significant liabilities for withdrawal from Multiemployer Pension Plans. 

We  are  a  participating  employer  in  a  number  of  trustee-managed  multiemployer  defined  benefit  pension  plans 
(“Multiemployer Pension Plans”) for employees who are covered by collective bargaining agreements. In the event of our 
withdrawal  from  a  Multiemployer  Pension Plan, we  may  incur  expenses  associated  with our obligations for unfunded 
vested benefits at the time of the withdrawal. Depending on various factors, future withdrawals could have a material 
adverse  effect  on  results  of  operations  or  cash  flows  for  a  particular  reporting  period.  See  Notes 10  and  11 to  the 
Consolidated Financial Statements for more information related to our participation in Multiemployer Pension Plans. 

25 

Our business is subject to operational and safety risks, including the risk of personal injury to employees and others. 

Providing  environmental  and  waste  management  services,  including  constructing  and  operating  landfills,  transfer 
stations, MRFs and other disposal facilities, involves risks such as truck accidents, equipment defects, malfunctions and 
failures. Additionally, we closely monitor and manage landfills to minimize the risk of waste mass instability, releases of 
hazardous materials, and odors that are sometimes triggered by weather or natural disasters. There are also risks presented 
by the potential for subsurface heat reactions causing elevated landfill temperatures and increased production of leachate, 
landfill gas and odors. We also build and operate natural gas fueling stations, some of which also serve the public or third 
parties. Operation of fueling stations and landfill gas collection and control systems involves additional risks of fire and 
explosion. Any of these risks could potentially result in injury or death of employees and others, a need to shut down or 
reduce operation of facilities, increased operating expense and exposure to liability for pollution and other environmental 
damage, and property damage or destruction. 

While we seek to minimize our exposure to such risks through comprehensive training, compliance and response and 
recovery programs, as well as vehicle and equipment maintenance programs, if we were to incur substantial liabilities in 
excess of any applicable insurance, our business, results of operations and financial condition could be adversely affected. 
Any such incidents could also tarnish our reputation and reduce the value of our brand. Additionally, a major operational 
failure, even if suffered by a competitor, may bring enhanced scrutiny and regulation of our industry, with a corresponding 
increase in operating expense. 

We  have  substantial  financial  assurance  and  insurance  requirements,  and  increases  in  the  costs  of  obtaining 
adequate financial assurance, or the inadequacy of our insurance coverages, could negatively impact our liquidity 
and increase our liabilities. 

The amount of insurance we are required to maintain for environmental liability is governed by statutory requirements. 
We believe that the cost for such insurance is high relative to the coverage it would provide and, therefore, our coverages 
are generally maintained at the minimum statutorily-required levels. We face the risk of incurring additional costs for 
environmental damage if our insurance coverage is ultimately inadequate to cover those damages. We also carry a broad 
range of other insurance coverages that are customary for a company our size. We use these programs to mitigate risk of 
loss, thereby enabling us to manage our self-insurance exposure associated with claims. The inability of our insurers to 
meet their commitments in a timely manner and the effect of significant claims or litigation against insurance companies 
may subject us to additional risks. To the extent our insurers are unable to meet their obligations, or our own obligations 
for claims are more than we estimated, there could be a material adverse effect to our financial results. 

In addition, to fulfill our financial assurance obligations with respect to variable-rate tax-exempt debt, final capping, 
closure, post-closure and environmental remediation obligations, we generally obtain letters of credit or surety bonds, rely 
on  insurance,  including  captive  insurance,  fund  trust  and  escrow  accounts  or  rely  upon  WM  financial  guarantees.  We 
currently have in place all financial assurance instruments necessary for our operations. Our financial position, which can 
be negatively affected by asset impairments, our credit profile and general economic factors, may adversely affect the cost 
of our current financial assurance instruments, and changes in regulations may impose stricter requirements on the types 
of financial assurance that will be accepted. Additionally, in the event we are unable to obtain sufficient surety bonding, 
letters of credit or third-party insurance coverage at reasonable cost, or one or more states cease to view captive insurance 
as adequate coverage, we would need to rely on other forms of financial assurance. It is possible that we could be forced 
to deposit cash to collateralize our obligations. Other forms of financial assurance could be more expensive to obtain, and 
any requirements to use cash to support our obligations would negatively impact our liquidity and capital resources and 
could affect our ability to meet our obligations as they become due. 

We may record material charges against our earnings due to impairments to our assets. 

In accordance with U.S. Generally Accepted Accounting Principles (“GAAP”), we capitalize certain expenditures and 
advances relating to disposal site development, expansion projects, acquisitions, software development costs and other 
projects. Events that have in the past and may in the future lead to an impairment include, but are not limited to, shutting 
down  a  facility  or  operation  or  abandoning  a  development  project  or  the  denial  of  an  expansion  permit.  Additionally, 

26 

declining waste volumes and development of, and customer preference for, alternatives to traditional waste disposal could 
warrant asset impairments. If we determine an asset or expansion project is impaired, we will charge against earnings any 
unamortized  capitalized  expenditures  and  advances  relating  to  such  asset  or  project  reduced  by  any  portion  of  the 
capitalized costs that we estimate will be recoverable, through sale or otherwise. We also carry a significant amount of 
goodwill  on  our  Consolidated  Balance  Sheets,  which  is  required  to  be  assessed  for  impairment  annually,  and  more 
frequently in the case of certain triggering events. We have in the past and may in the future be required to incur charges 
against earnings if such impairment tests indicate that the fair value of a reporting unit is below its carrying amount. Any 
such charges could have a material adverse effect on our results of operations. 

Our capital requirements and our business strategy could increase our expenses, cause us to change our growth and 
development plans, or result in an inability to maintain our desired credit profile. 

If economic conditions or other risks and uncertainties cause a significant reduction in our cash flows from operations, 
we may reduce or suspend capital expenditures, growth and acquisition activity, implementation of our business strategy, 
dividend declarations or share repurchases. We may choose to incur indebtedness to pay for these activities, although our 
access to capital markets is not assured and we may not be able  to incur indebtedness at a cost that is consistent with 
current borrowing rates. We also may need to incur indebtedness to refinance scheduled debt maturities, and it is possible 
that the cost of financing could increase significantly, thereby increasing our expenses and decreasing our net income. 
Further, our ability to execute our financial strategy and our ability to incur indebtedness is somewhat dependent upon our 
ability to maintain investment grade credit ratings on our senior debt. The credit rating process is contingent upon our 
credit profile and several other factors, many of which are beyond our control, including methodologies established and 
interpreted by third-party rating agencies. If we were unable to maintain our investment grade credit ratings in the future, 
our interest expense would increase and our ability to obtain financing on favorable terms could be adversely affected. 

Additionally, we have $1.0 billion of debt as of December 31, 2019 that is exposed to changes in market interest rates 
within the next 12 months because of the impact of our tax-exempt bonds. If interest rates increase, our interest expense 
would also increase, lowering our net income and decreasing our cash flow. 

We may use our $3.5 billion revolving credit facility to meet our cash needs, to the extent available, until maturity in 
November 2024. As of December 31, 2019, we had no outstanding borrowings and $412 million of letters of credit issued 
and supported by the facility, leaving unused and available credit capacity of $3.1 billion. In the event of a default under 
our  credit  facility,  we  could  be  required  to  immediately  repay  all  outstanding  borrowings  and  make  cash  deposits  as 
collateral for all obligations the facility supports, which we may not be able to do. Additionally, any such default could 
cause a default under many of our other credit agreements and debt instruments. Without waivers from lenders party to 
those agreements, any such default would have a material adverse effect on our ability to continue to operate. 

The impact of climate change, and the adoption of climate change legislation or regulations restricting emissions of 
“greenhouse gases,” could increase our costs to operate. 

We continue to assess the physical risks to our operations from the effects of climate change. Although we have made 
investments to mitigate risk associated with severe storm events, damage to our facilities or disruption of service caused 
by more frequent or more severe storms associated with climate extremes could negatively impact operating results. We 
have also identified risk to our assets and our employees associated with drought or water scarcity, flooding, extreme heat 
and rain events, and fire conditions associated with climate change. For example, wildfires influenced by climate change 
can damage landfill infrastructure such as gas collection systems, flooding in low-lying areas enhanced by sea level rise 
can result in greater maintenance expenses at our facilities and service disruption, and more frequent or extreme rain events 
can erode the protective vegetative caps on our landfills and generate increased volumes of leachate to manage. Those 
areas of the country most prone to these occurrences have protocols in place, or are developing protocols to address these 
conditions, including employee safety, driver training, and equipment and facility protection protocols. We have incurred 
and will incur costs to develop and implement these protocols, and these protocols may not be effective in offsetting these 
risks.  Additionally,  the  actions  of  others  in  response  to  climate  change  effects,  such  as  the  rolling  power  blackouts 
implemented in California in 2019 due to wildfire risks, can result in service disruptions and increase our costs to operate. 

27 

Our landfill operations emit methane, identified as a GHG. There are a number of legislative and regulatory efforts at 
the state, provincial, regional and federal levels to cap and/or curtail the emission of GHGs to ameliorate the effect of 
climate change. We continue to monitor these efforts and the potential impacts to our operations. Should comprehensive 
federal climate change legislation be enacted, we expect it could impose costs on our operations that might not be offset 
by the revenue increases associated with our lower-carbon service options, the materiality of which we cannot predict. In 
2010, the EPA published a Prevention of Significant Deterioration and Title V GHG Tailoring Rule, which expanded the 
EPA’s federal air  permitting authority  to  include  the  six GHGs.  The  rule sets  new  thresholds for GHG  emissions that 
define when Clean Air Act permits are required. The current requirements of these rules have not significantly affected 
our operations or cash flows, due to the tailored thresholds and exclusions of certain emissions from regulation; however, 
if certain changes to these regulations were enacted, such as lowering the thresholds or the inclusion of biogenic emissions, 
then the amendments could have an adverse effect on our operating costs. 

The seasonal nature of our business, severe weather events resulting from climate change and event driven special 
projects cause our results to fluctuate, and prior performance is not necessarily indicative of our future results. 

Our operating revenues tend to be somewhat higher in summer months, primarily due to the higher construction and 
demolition waste volumes. The volumes of industrial and residential waste in certain regions where we operate also tend 
to increase during the summer months. Our second and third quarter revenues and results of operations typically reflect 
these seasonal trends. 

Service disruptions caused by severe storms, extended periods of inclement weather or climate extremes resulting 
from  climate  change  can  significantly  affect  the  operating  results  of  the  Areas  affected.  On  the  other  hand,  certain 
destructive weather and climate conditions, such as wildfires in the Western U.S. and hurricanes that most often impact 
our operations in the Southern and Eastern U.S. during the second half of the year, can increase our revenues in the Areas 
affected as a result of the waste volumes generated by these events. While weather-related and other event driven special 
projects can boost revenues through additional work for a limited time, due to significant start-up costs and other factors, 
such revenue can generate earnings at comparatively lower margins. 

For these and other reasons, operating results in any interim period are not necessarily indicative of operating results 
for an entire year, and operating results for any historical period are not necessarily indicative of operating results for a 
future period. Our stock price may be negatively impacted by interim variations in our results. 

We  could  be  subject  to  significant  fines  and  penalties,  and  our  reputation  could  be  adversely  affected,  if  our 
businesses, or third parties with whom we have a relationship, were to fail to comply with U.S. or foreign laws or 
regulations. 

Some  of  our  projects  and  new  business  may  be  conducted  in  countries  where  corruption  has  historically  been 
prevalent. It is our policy to comply with all applicable anti-bribery laws, such as the U.S. Foreign Corrupt Practices Act, 
and with applicable local laws of the foreign countries in which we operate, and we monitor our local partners’ compliance 
with such laws as well. Our reputation may be adversely affected if we were reported to be associated with corrupt practices 
or if we or our local partners failed to comply with such laws. Such damage to our reputation could adversely affect our 
ability to grow our business. Additionally, violations of such laws could subject us to significant fines and penalties. 

28 

Currently pending or future litigation or governmental proceedings could result in material adverse consequences, 
including judgments or settlements. 

From time to time we are involved in governmental proceedings relating to the conduct of our business. We are also 
party  to  civil  litigation.  As  a  large  company  with  operations  across  the  U.S.  and  Canada,  we  are  subject  to  various 
proceedings, lawsuits, disputes and claims arising in the ordinary course of our business. Actions that have been filed 
against us, and that may be filed against us in the future, include personal injury, property damage, commercial, customer, 
and employment-related claims, including purported state and national class action lawsuits related to: 

•(cid:2)

•(cid:2)

•(cid:2)

alleged environmental contamination, including releases of hazardous materials and odors; 

sales and marketing practices, customer service agreements, prices and fees; and 

federal and state wage and hour and other laws. 

The timing of the final resolutions to these types of matters is often uncertain. Additionally, the possible outcomes or 
resolutions  to  these  matters  could  include  adverse  judgments  or  settlements,  either  of  which  could  require  substantial 
payments, adversely affecting our liquidity. 

We may experience adverse impacts on our reported results of operations as a result of adopting new accounting 
standards or interpretations. 

Our  implementation  of  and  compliance  with  changes  in  accounting  rules,  including  new  accounting  rules and 
interpretations,  could  adversely  affect  our  reported  financial  position  or  operating  results  or  cause  unanticipated 
fluctuations in our reported operating results in future periods.  

Item 1B. Unresolved Staff Comments. 

None. 

Item 2. Properties.  

Our principal executive offices are in Houston, Texas, where we occupy approximately 345,000 square feet under 
leases expiring through 2020. We plan to relocate our principal executive offices within Houston, Texas during 2020. We 
also have administrative offices in Arizona, Connecticut, Illinois and India. We own or lease real property in most locations 
where we have operations or administrative functions. We have operations in all 50 states except Montana, the District of 
Columbia and throughout Canada. 

Our principal property and equipment consist of land (primarily landfills and other disposal facilities, transfer stations 
and bases for collection operations), buildings, vehicles and equipment. We believe that our operating properties, vehicles 
and equipment are adequately maintained and sufficient for our current operations. However, we expect to continue to 
make investments in additional property and equipment for expansion, for the replacement of aging assets and investment 
in assets that support our strategy of continuous improvement through efficiency and innovation. For more information, 
see Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations included within this 
report. 

The following table summarizes our various operations as of December 31: 

Landfills owned or operated (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Transfer stations  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Material recovery facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

2019 

2018 

 249   
 302   
 103   

 252 
 314 
 102 

(a)(cid:2) As of December 31, 2019 and 2018, our landfills owned or operated consisted of total acreage of 159,080 and 157,369; 
permitted acreage of 42,992 and 42,730; and expansion acreage of 795 and 944, respectively. Total acreage includes 

29 

 
 
 
 
 
 
 
 
     
     
 
permitted acreage, expansion acreage, other acreage available for future disposal that has not been permitted, buffer 
land and other land. Permitted acreage consists of all acreage at the landfill encompassed by an active permit to dispose 
of waste. Expansion acreage consists of unpermitted acreage where the related expansion efforts meet our criteria to 
be  included  as  expansion  airspace.  A  discussion  of  the  related  criteria  is  included  within  Item 7.  Management’s 
Discussion  and  Analysis  of  Financial  Condition  and  Results  of  Operations —  Critical  Accounting  Estimates  and 
Assumptions included within this report. 

Item 3. Legal Proceedings. 

Information regarding our legal proceedings can be found under the Environmental Matters and Litigation sections 

of Note 11 to the Consolidated Financial Statements included within this report. 

Item 4. Mine Safety Disclosures. 

Information concerning mine safety and other regulatory matters required by Section 1503(a) of the Dodd-Frank Wall 
Street Reform and Consumer Protection Act and Item 104 of Regulation S-K is included in Exhibit 95 to this annual report. 

30 

 
 
PART II 

Item 5.  Market  for  Registrant’s  Common  Equity,  Related  Stockholder  Matters  and  Issuer  Purchases  of  Equity 

Securities. 

Our common stock is traded on the New York Stock Exchange (“NYSE”) under the symbol “WM.” The number of 

holders of record of our common stock on February 7, 2020 was 8,712. 

The  graph  below  shows  the  relative  investment  performance  of  Waste  Management, Inc.  common  stock,  the 
S&P 500 Index and the Dow Jones Waste & Disposal Services Index for the last five years, assuming reinvestment of 
dividends at date of payment into the common stock. The graph is presented pursuant to SEC rules and is not meant to be 
an indication of our future performance. 

(cid:2)(cid:3)(cid:4)(cid:5)(cid:6)(cid:7)(cid:8)(cid:9)(cid:3)(cid:10)(cid:11)(cid:3)(cid:12)(cid:11)(cid:2)(cid:13)(cid:4)(cid:13)(cid:14)(cid:6)(cid:15)(cid:8)(cid:16)(cid:17)(cid:11)(cid:18)(cid:8)(cid:16)(cid:17)(cid:11)(cid:19)(cid:17)(cid:6)(cid:7)(cid:11)(cid:20)(cid:3)(cid:15)(cid:6)(cid:14)(cid:11)(cid:21)(cid:17)(cid:15)(cid:13)(cid:7)(cid:10)(cid:11)

(cid:3)(cid:8)(cid:4)(cid:4)

(cid:15)(cid:16)(cid:17)(cid:18)(cid:19)(cid:2)(cid:20)(cid:16)(cid:21)(cid:16)(cid:22)(cid:19)(cid:23)(cid:19)(cid:21)(cid:18)(cid:24)(cid:2)(cid:25)(cid:21)(cid:26)(cid:27)

(cid:3)(cid:7)(cid:5)(cid:4)

(cid:28)(cid:29)(cid:30)(cid:2)(cid:5)(cid:4)(cid:4)(cid:2)(cid:25)(cid:21)(cid:31)(cid:19) 

!"#(cid:2)$"(cid:21)(cid:19)(cid:17)(cid:2)(cid:15)(cid:16)(cid:17)(cid:18)(cid:19)(cid:2)(cid:29)(cid:2)!%(cid:17)&"(cid:17)(cid:16)’(cid:2)(cid:28)(cid:19)()%(cid:26)(cid:19)(cid:17)(cid:2)(cid:25)(cid:21)(cid:31)(cid:19) 

(cid:3)(cid:7)(cid:4)(cid:4)

(cid:3)(cid:6)(cid:5)(cid:4)

(cid:3)(cid:6)(cid:4)(cid:4)

(cid:3)(cid:5)(cid:4)

(cid:3)(cid:4)
(cid:6)(cid:7)(cid:9)(cid:8)(cid:6)(cid:9)(cid:6)(cid:10)

(cid:6)(cid:7)(cid:9)(cid:8)(cid:6)(cid:9)(cid:6)(cid:5)

(cid:6)(cid:7)(cid:9)(cid:8)(cid:6)(cid:9)(cid:6)(cid:11)

(cid:6)(cid:7)(cid:9)(cid:8)(cid:6)(cid:9)(cid:6)(cid:12)

(cid:6)(cid:7)(cid:9)(cid:8)(cid:6)(cid:9)(cid:6)(cid:13)

(cid:6)(cid:7)(cid:9)(cid:8)(cid:6)(cid:9)(cid:6)(cid:14)

Waste Management, Inc.  . . . . . . . . . . . . . . . . . . . .    $ 
S&P 500 Index  . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Dow Jones Waste & Disposal Services Index . . . .    $ 

      12/31/14        12/31/15        12/31/16        12/31/17        12/31/18        12/31/19 
 250 
 146   $ 
 174 
 114   $ 
 200 
 126   $ 

 192   $ 
 132   $ 
 148   $ 

 182   $ 
 138   $ 
 148   $ 

 107   $ 
 101   $ 
 104   $ 

 100   $ 
 100   $ 
 100   $ 

The Company repurchases shares of its common stock as part of capital allocation programs authorized by our Board 
of Directors. In December 2019, we publicly confirmed that the Company has $1.32 billion remaining on its existing Board 
of Directors’ authorization for future share repurchases. During 2019, we repurchased an aggregate of $244 million of our 
common stock under accelerated share repurchase agreements and open market repurchases, which equated to 2.3 million 
shares  with  a  weighted  average  price  per  share  of  $108.60.  See  Note 14  to  the  Consolidated  Financial  Statements  for 
additional information. 

Any  future  share  repurchases  will  be  made  at  the  discretion  of  management  and  will  depend  on  various  factors 

including our net earnings, financial condition and cash required for future business plans, growth and acquisitions.  

31 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
Item 6. Selected Financial Data. 

The information below was derived from the audited Consolidated Financial Statements included within this report 
and in previous annual reports we filed with the SEC. This information should be read together with those Consolidated 
Financial  Statements  and  the  notes  thereto.  These  historical  results  are  not  necessarily  indicative  of  the  results  to  be 
expected in the future. 

Years Ended December 31, 

      2019(a) 

     2018(a) 
(In Millions, Except per Share Amounts) 

     2017(a) 

2016 

2015 

Statement of Operations Data: 
Operating revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 15,455   $  14,914   $ 14,485   $  13,609   $  12,961 
 752 
Consolidated net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 753 
Net income attributable to Waste Management, Inc. . . . . . . . . .   
 1.66 
Basic earnings per common share . . . . . . . . . . . . . . . . . . . . . . . .   
Diluted earnings per common share . . . . . . . . . . . . . . . . . . . . . . .   
 1.65 
Balance Sheet Data: 
Working capital (deficit) (b) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $  3,065   $ 
Total assets (b) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Long-term debt, including current portion  . . . . . . . . . . . . . . . . .   
Total Waste Management, Inc. stockholders’ equity . . . . . . . . .   
Total equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

 (165)
   20,367 
    8,929 
    5,345 
    5,367 

   20,859  
    9,310  
    5,297  
    5,320  

   22,650  
   10,026  
    6,275  
    6,276  

   21,829  
    9,491  
    6,019  
    6,042  

   27,743  
   13,498  
    7,068  
    7,070  

    1,180  
    1,182  
 2.66  
 2.65  

    1,923  
    1,925  
 4.49  
 4.45  

    1,949  
    1,949  
 4.44  
 4.41  

    1,671  
    1,670  
 3.93  
 3.91  

 (463)  $  (568)  $ 

 (418)  $ 

(a)(cid:2) For  more  information  see  Item 7.  Management’s  Discussion  and  Analysis  of  Financial  Condition  and  Results  of 

Operations. 

(b)(cid:2) For disclosures associated with the impact of the adoption of new accounting standards on the comparability of this 

information, see Note 2 to the Consolidated Financial Statements included in this report. 

Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations. 

This  section  includes  a discussion  of our results  of operations  for  the  three years  ended December 31, 2019.  This 
discussion may contain forward-looking statements that anticipate results based on management’s plans that are subject 
to  uncertainty.  We  discuss  in  more  detail  various  factors  that  could  cause  actual  results  to  differ  materially  from 
expectations in Item 1A. Risk Factors. The following discussion should be read considering those disclosures and together 
with the Consolidated Financial Statements and the notes thereto. 

Overview 

We are North America’s leading provider of comprehensive waste management environmental services. We partner 
with our residential, commercial, industrial and municipal customers and the communities we serve to manage and reduce 
waste at each stage from collection to disposal, while recovering valuable resources and creating clean, renewable energy. 
We own or operate the largest network of landfills in North America. In order to make disposal more practical for larger 
urban markets, where the distance to landfills is typically farther, we manage transfer stations that consolidate, compact 
and transport waste efficiently and economically. We also use waste to create energy, recovering the gas produced naturally 
as waste decomposes in landfills and using the gas in generators to make electricity. Additionally, we are a leading recycler 
in North America, handling materials that include paper, cardboard, glass, plastic and metal. Our “Solid Waste” business 
is  operated  and  managed  locally  by  our  subsidiaries  that  focus  on  distinct  geographic  areas  and  provides  collection, 
transfer, disposal, and recycling and resource recovery services. Through our subsidiaries, we are also a leading developer, 
operator and owner of landfill gas-to-energy facilities in the U.S. 

Our Solid Waste operating revenues are primarily generated from fees charged for our collection, transfer, disposal, 
and recycling and resource recovery services, and from sales of commodities by our recycling and landfill gas-to-energy 
operations.  Revenues  from  our  collection  operations  are  influenced  by  factors  such  as  collection  frequency,  type  of 

32 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
    
 
 
    
       
       
       
       
   
  
  
  
  
  
  
  
  
  
  
  
  
 
  
    
  
    
  
    
  
    
  
   
 
collection  equipment  furnished,  type  and  volume  or  weight  of  the  waste  collected,  distance  to  the  disposal  facility  or 
material recovery facility and our disposal costs. Revenues from our landfill operations consist of tipping fees, which are 
generally based on the type and weight or volume of waste being disposed of at our disposal facilities. Fees charged at 
transfer stations are generally based on the weight or volume of waste deposited, taking into account our cost of loading, 
transporting and disposing of the solid waste at a disposal site. Recycling revenues generally consist of tipping fees and 
the sale of recycling commodities to third parties. The fees we charge for our services generally include our environmental 
fee, fuel surcharge and regulatory recovery fee which are intended to pass through to customers direct and indirect costs 
incurred. We also provide additional services that are not managed through our Solid Waste business, described under 
Results of Operations below. 

Business Environment 

The waste industry is a comparatively mature and stable industry. However, customers increasingly expect more of 
their waste materials to be recovered and those waste streams are becoming more complex. In addition, many state and 
local governments mandate diversion, recycling and waste reduction at the source and prohibit the disposal of certain types 
of  waste  at  landfills.  We  monitor  these  developments  to  adapt  our  services  offerings.  As  companies,  individuals  and 
communities  look  for  ways  to  be  more  sustainable,  we  promote  our  comprehensive  services  that  go  beyond  our  core 
business of collecting and disposing of waste in order to meet their needs. 

Despite some industry consolidation in recent years, we encounter intense competition from governmental, quasi-
governmental and private service providers based on pricing, service quality, customer experience and breadth of service 
offerings. Our industry is directly affected by changes in general economic factors, including increases and decreases in 
consumer spending, business expansions and construction starts. These factors generally correlate to volumes of waste 
generated and impact our revenue. Negative economic conditions, in addition to competitor actions, can make it more 
challenging to negotiate, renew or expand service contracts with acceptable margins and in addition, customers may reduce 
their service needs. We also encounter competition for acquisitions and growth opportunities. General economic factors 
and  the  market  for  consumer  goods,  in  addition  to  regulatory  developments,  can  also  significantly  impact  commodity 
prices for the recyclable materials we sell. Our operating expenses are directly impacted by volume levels; as volume 
levels shift, due to economic and other factors, we must manage our network capacity and cost structure accordingly. 

In 2019, we have benefited from a generally favorable macro-economic environment, including steady spending by 
consumers and businesses, which have led to volume and gross margin growth. We experienced growth in our collection 
and disposal lines of business, particularly in the segments of our business driven by the consumer portion of the economy. 
Volume growth is also the result of proactive efforts taken to work with our customers as their needs expand to identify 
service upgrade opportunities. Overall in 2019, our landfill volumes were favorably impacted by growth in our municipal 
solid  waste  business,  clean-up  efforts  from  natural  disasters  in  California  during  2019  and  event-driven  projects.  The 
portion of our business driven by the industrial segment of the economy, such as special waste, continues to show growth, 
although the pace of growth is starting to moderate as large industrial customers take a more cautious approach to awarding 
work for special projects. Additionally, we continued our focus on developing a sustainable recycling business model that 
meets customers’ environmental needs, but is also economically sustainable. Given pressures on the business from lower 
market values for recycled commodities and higher contamination fees, we have been working to improve its financial 
returns by driving a fee-based pricing model that addresses the cost of processing materials and the impact on our costs of 
contamination. These efforts provided significant value to our 2019 results, though that value was more than offset by 
continued  declines  in  market  prices  for  recycled  commodities.  We  will  continue  to  take  steps  necessary  to  improve 
long-term profitability of our recycling line of business. 

Overall, the Company’s operations performed well in 2019. We expect the Company’s industry-leading asset network 

and strategic focuses on investing in people, technology and growth to drive continued growth in the year ahead. 

33 

Current Year Financial Results 

During 2019, we continued to produce strong operating results from our collection and disposal business, driven by 
favorable market conditions and our focus on delivering an outstanding customer experience and continuous improvement. 
The  Company  continued  its  commitment  to  supporting  both  organic  and  inorganic  growth  during  2019,  allocating 
$1,818 million of available cash to capital expenditures and $527 million to the acquisition of solid waste businesses, of 
which $6 million was recorded as cash flow from financing activities related to the timing of contingent consideration 
paid. We also allocated $1,124 million to our shareholders during 2019 through dividends and common stock repurchases. 

Key items of our 2019 financial results include: 
•(cid:2) Revenues of $15,455 million for 2019 compared with $14,914 million in 2018, an increase of $541 million, or 
3.6%. The increase is primarily attributable to (i) higher yield and volumes in our collection and disposal business 
and (ii) acquisitions, net of divestitures, partially offset by lower market prices for recycling commodities; 
•(cid:2) Operating expenses of $9,496 million in 2019, or 61.4% of revenues, compared with $9,249 million, or 62.0% of 
revenues, in 2018. The $247 million increase is primarily attributable to higher volumes and cost inflation in the 
current year period, partially offset by (i) decreased cost of goods sold primarily due to lower market prices for 
recycling commodities and (ii) the favorable impact of a year-over-year increase in federal natural gas fuel credits; 
•(cid:2) Selling, general and administrative expenses of $1,631 million in 2019, or 10.6% of revenues, compared with 
$1,453 million, or 9.7% of revenues, in 2018. This increase of $178 million is primarily attributable to (i) higher 
costs associated with planned investments in our people and technology; (ii) increased acquisition-related costs 
and (iii) litigation reserves; 

•(cid:2)

Income  from  operations  of  $2,706 million,  or  17.5%  of  revenues,  in  2019  compared  with  $2,789 million,  or 
18.7% of revenues, in 2018. Although 2019 benefited from strong operating results, primarily in our collection 
and disposal business, and the favorable impact of a year-over-year increase in federal natural gas fuel credits, 
cost  inflation  across  various  cost  categories,  costs  associated  with  investments  in  our  people  and  technology, 
acquisition-related costs and goodwill impairments drove a reduction in income from operations as compared 
with 2018. Additionally, 2018 was favorably impacted by net gains associated with the sale of certain collection 
and disposal operations and certain ancillary operations, partially offset by the impairment of a landfill; 

•(cid:2) Net income attributable to Waste Management, Inc. was $1,670 million, or $3.91 per diluted share, compared 
with $1,925 million, or $4.45 per diluted share, in the prior year period. In addition to the decrease in income 
from operations, the current year was impacted by (i) increased depreciation and amortization expense related to 
new collection fleet and increased landfill volume; (ii) an $85 million loss on early extinguishment of debt; (iii) a 
$52 million  impairment  charge  related  to  our  minority-owned  investment  in  a  waste  conversion  technology 
business that was not deductible for tax purposes and (iv) a $27 million impairment of goodwill. Additionally, 
the prior year period was favorably impacted by net gains associated with the sale of operations discussed above; 
•(cid:2) Net  cash  provided  by  operating  activities  was  $3,874 million  compared  with  $3,570 million  in  the  prior  year 

period; and 

•(cid:2) Free cash flow was $2,105 million compared with $2,084 million in the prior year period. The increase in cash 
flow provided by operating activities noted above was offset by an increase in capital expenditures resulting from 
our intentional focus on accelerating certain collection fleet and landfill spending to support the Company’s strong 
collection  and  disposal  growth  and  lower  proceeds  from  divestitures,  which  resulted  in  free  cash  flow  being 
$21 million higher on a year-over-year basis. Free cash flow is a non-GAAP measure of liquidity. Refer to Free 
Cash Flow within Liquidity and Capital Resources for our definition of free cash flow, additional information 
about our use of this measure, and a reconciliation to net cash provided by operating activities, which is the most 
comparable GAAP measure. 

34 

Results of Operations 

Operating Revenues 

Our operating revenues set forth below are primarily generated from fees charged for our collection, transfer, disposal, 
and recycling and resource recovery services, and from sales of commodities by our recycling and landfill gas-to-energy 
operations. We also provide additional services that are not managed through our Solid Waste business, including both 
our  WMSBS  and  EES  organizations,  recycling  brokerage  services,  landfill  gas-to-energy  services  and  certain  other 
expanded service offerings and solutions.  

The mix of operating revenues from our major lines of business is reflected in the table below for the years ended 

December 31 (in millions): 

2019 

2018 

2017 

Commercial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $   4,229   $   3,972   $   3,714 
 2,528 
Residential . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 2,583 
Industrial  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 439 
Other collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 9,264 
Total collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 3,370 
Landfill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 1,591 
Transfer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 1,432 
Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 1,713 
    (2,885)
Intercompany (b) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $  15,455   $  14,914   $  14,485 

 2,529  
 2,773  
 450  
 9,724  
 3,560  
 1,711  
 1,293  
 1,736  
    (3,110) 

 2,613  
 2,916  
 482  
    10,240  
 3,846  
 1,820  
 1,040  
 1,758  
    (3,249) 

(a)(cid:2) The  “Other”  line  of  business  includes  (i) our  WMSBS  organization;  (ii) our  landfill  gas-to-energy  operations; 
(iii) certain services within our EES organization, including our construction and remediation services and our services 
associated with the disposal of fly ash and (iv) certain other expanded service offerings and solutions. In addition, our 
“Other”  line  of  business  reflects  the  results  of  non-operating  entities  that  provide  financial  assurance  and 
self-insurance support, net of intercompany activity. Activity related to collection, landfill, transfer and recycling has 
been reclassified to the appropriate line of business for purposes of presentation. 

(b)(cid:2) Intercompany revenues between lines of business are eliminated in the Consolidated Financial Statements included 

within this report. 

35 

 
 
 
 
 
 
 
 
 
 
 
     
     
     
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
The following table provides details associated with the period-to-period change in revenues and average yield for the 

years ended December 31 (dollars in millions): 

2019 vs. 2018 

2018 vs. 2017 

  As a % of  
  Related 

  As a % of 

Total 

  As a % of        
  Related 

  As a % of 

Total 

  Amount      Business(a)       Amount     Company(b)        Amount     Business(a)       Amount     Company(b)  

Collection and disposal . . . . .    $  364  
Recycling commodities (c)  . .       (248) 
Fuel surcharges and 

mandated fees . . . . . . . . . . .        (22) 
Total average yield (d) . . .      
Volume . . . . . . . . . . . . . . .      
Internal revenue growth  . .     
Acquisitions  . . . . . . . . . . .     
Divestitures . . . . . . . . . . . .     
Foreign currency 

translation and other . . .     
Total . . . . . . . . . . . . . . .     

2.8  %   

(20.0) 

(3.5) 

  $  291  
   (273)  

2.3  %   

(19.1) 

    111  

21.3   

  $ 
 94  
      346  
 440  
 222  
     (104) 

 (17) 
  $   541  

0.6  % 
2.3   
2.9   
1.5   
(0.7)  

(0.1)  
3.6  % 

  $  129  
      478  
 607  
 199  
     (133)  

     (244)  
  $  429  

0.9  %
3.3   
4.2   
1.4   
(0.9) 

(1.7) 
3.0  %

(a)(cid:2) Calculated  by  dividing  the  increase  or  decrease  for  the  current year  by  the  prior year’s  related  business  revenue 

adjusted to exclude the impacts of divestitures for the current year. 

(b)(cid:2) Calculated by dividing the increase or decrease for the current year by the prior year’s total Company revenue adjusted 

to exclude the impacts of divestitures for the current year. 

(c)(cid:2) Includes net impact of commodity price variability and changes in fees. 
(d)(cid:2) The amounts reported herein represent the changes in our revenue attributable to average yield for the total Company.  

The following provides further details about our period-to-period change in revenues: 

Average Yield 

Collection and Disposal Average Yield — This measure reflects the effect on our revenue from the pricing activities 
of  our  collection,  transfer  and  landfill  operations,  exclusive  of  volume  changes.  Revenue  growth  from  collection  and 
disposal average yield includes not only base rate changes and environmental and service fee increases, but also (i) certain 
average price changes related to the overall mix of services, which are due to the types of services provided; (ii) changes 
in average price from new and lost business and (iii) price decreases to retain customers. 

The details of our revenue growth from collection and disposal average yield for the years ended December 31 are as 

follows (dollars in millions): 

2019 vs. 2018 

2018 vs. 2017 

  As a % of 
  Related 
      Amount  (cid:2)    (cid:2)(cid:2)(cid:2)  Business 

  As a % of   
  Related 
      Amount  (cid:2)    (cid:2)(cid:2)(cid:2)  Business 

3.0  %(cid:2)(cid:2) $ 
4.0   
3.3   
3.3   
2.0   
2.9   
2.8  %(cid:2)(cid:2) $ 

 99  
 107  
 47  
 253  
 22  
 16  
 291  

2.9  %
4.4   
1.9   
2.9   
1.1   
1.9   
2.3  %

Commercial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Industrial  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Residential . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Total collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Landfill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Transfer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

Total collection and disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 

 109  
 103  
 81  
 293  
 44  
 27  
 364  

36 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
   
  
 
   
 
    
 
  
 
 
 
 
  
 
   
 
 
 
 
 
 
  
 
 
 
      
 
 
  
 
 
  
  
 
    
 
  
 
    
  
 
    
 
 
 
 
    
  
 
 
 
 
  
  
 
 
 
 
  
  
 
 
 
   
 
 
  
 
   
 
 
   
 
 
  
 
   
 
 
 
 
  
 
 
 
   
 
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
 
Our  strategic  pricing  efforts  focus  on  ensuring  we  overcome  inflationary  cost  pressures  and  grow  margins.  This 
strategy has been most successful in our collection line of business for both 2019 and 2018. We are also experiencing solid 
growth  in  our  landfill  and  transfer  businesses,  with  our  municipal  solid  waste  business  experiencing  3.8%  and  2.2% 
average yield growth for the years ended December 31, 2019 and 2018, respectively, as compared with the prior year 
periods. 

Recycling Commodities — Decreases in the market prices for recycling commodities resulted in revenue declines of 
$248 million and $273 million for the years ended December 31, 2019 and 2018, respectively, as compared with the prior 
year periods. We partially offset our revenue decline by assessing fees to cover the higher costs of handling contaminated 
recycling materials. Average market prices for recycling commodities at the Company’s facilities were 35% lower in 2019 
compared to 2018 and 40% lower in 2018 compared to 2017. We have seen a decreased demand from paper mills around 
the world which had driven prices to historical low averages. There are several domestic mill projects anticipated to start 
during 2020 that we expect will add additional capacity and more local demand for recycled materials. However, we do 
not  expect  material  changes  in  market  prices  for  recycling  commodities  as  a  result  of  this  additional  capacity.  The 
cardboard packaging industry has been impacted by slower global demand, retail store closures and e-commerce packaging 
efficiency. We will continue to take steps necessary to improve long-term profitability of our recycling line of business. 

Fuel  Surcharges  and  Mandated  Fees —  These  fees,  which  are  predominantly  generated  by  our  fuel  surcharge 
program, declined $22 million for 2019 and increased $111 million for 2018, as compared with the prior year periods. 
These revenues are based on and fluctuate in response to changes in the national average prices for diesel fuel. Market 
prices for diesel fuel decreased approximately 4% and increased 20% for the years ended December 31, 2019 and 2018, 
respectively,  compared  with  the  prior year  periods.  The  decline  in  fuel  surcharges  for  2019  was  partially  offset  by  an 
increase in mandated fees. The mandated fees are primarily related to fees and taxes assessed by various state, county and 
municipal government agencies at our landfills and transfer stations. 

Volume 

Our  revenues  from  volume  increased  $346 million,  or  2.3%,  and  $478 million,  or  3.3%,  for  the years  ended 
December 31, 2019 and 2018, respectively, as compared with the prior year periods, excluding volumes from acquisitions 
and divestitures. 

We  experienced  higher  volumes  throughout  2019  and  2018  due  to  our  focus  on  customer  service  and  disciplined 
growth,  combined  with  favorable  market  conditions  in  our  collection  and  disposal  business.  We  have  experienced 
significant  volume  growth  with  existing  customers,  particularly  in  our  commercial  collection  business  as  a  result  of 
proactive efforts taken to work with our customers as their needs expand to identify service upgrade opportunities. Our 
event-driven projects in our special waste business and growth in our municipal solid waste business contributed to our 
landfill volume growth in both 2019 and 2018. Additionally, a large contract executed in the second half of 2017 increased 
volume  at  our  transfer  stations  for  2018,  with  incremental  volume  additions  during  2018  that  favorably  impacted  our 
volumes in 2019. Furthermore, our WMSBS organization experienced favorable volume growth in both 2019 and 2018.  

The clean-up efforts of natural disasters throughout the U.S. in the first half of 2019 also contributed to volume growth 
in 2019. However, volume decline from our recycling brokerage services negatively impacted our volume growth in 2019. 
Additionally, a volume increase from our recycling brokerage services affected the comparability of volumes for 2018 and 
2017. 

Foreign Currency Translation and Other  

Fluctuations in foreign currency affect revenues from our Canadian operations. Additionally, 2018 was unfavorably 

impacted by a revenue decline associated with the adoption of ASU 2014-09. 

37 

Operating Expenses 

Our operating expenses are comprised of (i) labor and related benefits costs (excluding labor costs associated with 
maintenance and repairs discussed below), which include salaries and wages, bonuses, related payroll taxes, insurance and 
benefits costs and the costs associated with contract labor; (ii) transfer and disposal costs, which include tipping fees paid 
to third-party disposal facilities and transfer stations; (iii) maintenance and repairs costs relating to equipment, vehicles 
and facilities and related labor costs; (iv) subcontractor costs, which include the costs of independent haulers who transport 
waste collected by us to disposal facilities and are affected by variables such as volumes, distance and fuel prices; (v) costs 
of goods sold, which includes the cost to purchase recycling materials for our recycling line of business, including certain 
rebates paid to suppliers; (vi) fuel costs, which represent the costs of fuel and oil to operate our truck fleet and landfill 
operating equipment; (vii) disposal and franchise fees and taxes, which include landfill taxes, municipal franchise fees, 
host community fees, contingent landfill lease payments and royalties; (viii) landfill operating costs, which include interest 
accretion on landfill liabilities, interest accretion on and discount rate adjustments to environmental remediation liabilities 
and recovery assets, leachate and methane collection and treatment, landfill remediation costs and other landfill site costs; 
(ix) risk  management  costs,  which  include  general  liability,  automobile  liability  and  workers’  compensation  claims 
programs  costs  and  (x) other  operating  costs,  which  include  gains  and  losses  on  sale  of  assets,  telecommunications, 
equipment  and  facility  lease  expenses,  property  taxes,  utilities  and  supplies.  Variations  in  volumes  year-over-year,  as 
discussed above in Operating Revenues, in addition to cost inflation, affect the comparability of the components of our 
operating expenses. 

The  following  table  summarizes  the  major  components  of  our  operating  expenses  for  the years  ended 

December 31 (dollars in millions and as a percentage of revenues): 

2019 

2018 

2017 

Labor and related benefits  . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 2,791      18.0 %   $ 2,703     18.1 %    $ 2,500     17.2 %
Transfer and disposal costs . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Maintenance and repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Subcontractor costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Cost of goods sold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Disposal and franchise fees and taxes . . . . . . . . . . . . . . . . . . .    
Landfill operating costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Risk management  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

7.4  
8.4  
9.2  
5.3  
2.7  
4.0  
2.2  
1.6  
3.1  
 61.4 %   $ 9,249   62.0 %    $ 9,021  62.3 %

   1,160  
   1,355  
   1,532  
 553  
 336  
 627  
 379  
 267  
 496  
  $ 9,496  

 996 
     1,170 
     1,236 
 969 
 375 
 753 
 328 
 219 
 475 

   1,105  
   1,255  
   1,375  
 783  
 409  
 598  
 331  
 235  
 455  

7.5  
8.8  
9.9  
3.6  
2.2  
4.1  
2.4  
1.7  
3.2  

6.9 
8.1 
8.5 
6.7 
2.6 
5.2 
2.3 
1.5 
3.3 

Significant items affecting the comparison of operating expenses between reported periods include: 

Labor and Related Benefits — The increase in labor and related benefits costs in 2019 as compared with 2018 was 
driven by (i) volume growth in our collection and disposal business; (ii) merit increases and (iii) cost inflation noted above. 
These cost increases were offset, in part, by lower bonus costs related to a one-time plan established in early 2018 targeted 
at improving employee retention. The increase in labor and related benefits costs in 2018 as compared with 2017 was 
driven by (i) volume growth in our collection line of business; (ii) the one-time bonus plan established in early 2018 and 
(iii) merit increases. 

Transfer and Disposal Costs — The increase in transfer and disposal costs in 2019 as compared with 2018, and 2018 
as  compared with 2017, was  driven  by  overall  volume  growth  in our  collection  and disposal business  and,  to  a  lesser 
extent, cost inflation. 

Maintenance  and  Repairs — The  increase  in  maintenance  and  repairs  costs  in  2019  as  compared  with  2018  was 
largely  driven  by  (i) cost  inflation  noted  above  which  primarily  impacted  labor,  parts,  third-party  services,  tires  and 
building costs and (ii) a $16 million non-cash charge to write off certain equipment costs related to our Other segment. 

38 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
      
 
  
 
 
    
 
 
  
 
  
    
  
 
  
    
  
 
  
    
  
 
  
    
  
 
  
    
  
 
  
    
 
 
The increase in maintenance and repairs costs in 2018 as compared with 2017 was primarily driven by (i) higher labor 
costs from volume growth and cost inflation and (ii) higher third-party service and parts costs. 

Subcontractor Costs — The increase in subcontractor costs in 2019 as compared to 2018 was primarily driven by 
(i) volume growth in our collection and disposal business, largely attributable to a significant contract executed in the 
second  half  of  2017  that  generated  incremental  volumes  in  2019;  (ii) volume  growth  in  our  WMSBS  and  EES 
organizations and (iii) cost inflation related to capacity constraints of our subcontractors in certain markets. The increase 
in 2018 as compared to 2017 was driven primarily by volume growth in our collection and disposal business. 

Cost of Goods Sold — The decrease in cost of goods sold in 2019 as compared with 2018 was primarily driven by 
lower market prices for recycling commodities and by lower costs due to the sale of certain ancillary operations in the 
second  quarter  of  2018.  The  decrease  in  cost  of  goods  sold  in  2018  as  compared  with  2017  was  primarily  driven  by 
(i) lower market prices for recycling commodities and (ii) a change in accounting for certain customer rebates due to the 
adoption of ASU 2014-09 in 2018. 

Fuel — The decrease in fuel costs in 2019 as compared with 2018 was due to (i) recognition of a $70 million benefit 
from the extension of federal natural gas fuel credits in 2019 compared to $28 million in 2018; (ii) lower costs resulting 
from the continued conversion of our fleet to natural gas vehicles and (iii) lower market prices for diesel fuel. The increase 
in  fuel  costs  in  2018  as  compared  with  2017  was  due  to  higher  market  prices  for  diesel  fuel,  partially  offset  by  the 
recognition of a $28 million benefit from the extension of federal natural gas fuel credits. 

Disposal and Franchise Fees and Taxes — The increase in disposal and franchise fees and taxes in 2019 as compared 
with 2018 was primarily related to higher volumes in our landfill line of business. The decrease in disposal and franchise 
fees and taxes in 2018 as compared with 2017 was driven by the adoption of ASU 2014-09 in 2018; specifically, certain 
franchise fees were treated as disposal fees and taxes in the prior year periods and beginning in 2018, were treated as a 
reduction in operating revenues in the current year period. 

Landfill Operating Costs — The increase in landfill operating costs in 2019 as compared with 2018 was primarily due 
to higher leachate management costs driven largely by inclement weather in certain parts of North America and increased 
ongoing site maintenance costs. Additionally, 2019 was impacted by a decrease in the risk-free discount rate used in the 
measurement of our environmental remediation obligations and recovery assets due to a decrease in U.S. treasury rates. 
See Note 4 to the Consolidated Financial Statements for additional information. 

Risk Management — The increase in risk management costs in 2019 as compared with 2018 was primarily due to an 
increase in claims expense as a result of growth in the business and cost inflation. The increase in risk management costs 
in 2018 as compared with 2017 was primarily due to an increase in claims expense. 

Other — Net gains on sales of certain assets in 2018 impacted the comparability of the reported periods. 

Selling, General and Administrative Expenses  

Our selling, general and administrative expenses consist of (i) labor and related benefits costs, which include salaries, 
bonuses, related insurance and benefits, contract labor, payroll taxes and equity-based compensation; (ii) professional fees, 
which include fees for consulting, legal, audit and tax services; (iii) provision for bad debts, which includes allowances 
for uncollectible customer accounts and collection fees and (iv) other selling, general and administrative expenses, which 
include,  among  other  costs,  facility-related  expenses,  voice  and  data  telecommunication,  advertising,  bank  charges, 
computer  costs,  travel  and  entertainment,  rentals,  postage  and  printing.  In  addition,  the  financial  impacts  of  litigation 
reserves generally are included in our “Other” selling, general and administrative expenses. 

39 

The  following  table  summarizes  the  major  components  of  our  selling,  general  and  administrative  expenses  for 

the years ended December 31 (dollars in millions and as a percentage of revenues): 

2019 
Labor and related benefits  . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 1,020     
Professional fees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Provision for bad debts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

 183 
 38 
 390 
  $ 1,631 

2018 

2017 

 6.6 %  $  957      6.4 %  $  1,000        6.9 %
 113 
 1.2 
 53 
 0.3 
 2.5 
 330 
 10.6 %  $ 1,453 

 102 
 0.8  
 42 
 0.3  
 2.2  
 324 
 9.7 %  $  1,468 

   0.7 
   0.3 
   2.2 
  10.1 %

Significant  items  affecting  the  comparison  of  our  selling,  general  and  administrative  expenses  between  reported 

periods include: 

Labor  and  Related  Benefits — The  increase  in  labor  and  related  benefits  costs  in  2019  compared  with  2018  was 
primarily due to (i) an increase in headcount, merit increases and higher incentive compensation and (ii) increased contract 
labor costs driven by our planned investments in technology. The decrease in labor and related benefits costs in 2018 
compared with 2017 was primarily due to (i) lower incentive compensation accruals in 2018 and (ii) severance costs for 
former executives incurred in 2017, which were partially offset by merit increases and a one-time bonus plan established 
in early 2018 targeted at improving employee retention.  

Professional Fees — The increase in professional fees in 2019 compared with 2018 was primarily driven by higher 
consulting fees related to our strategic investments in operating, customer facing and back-office technologies, as well as 
costs incurred in preparation for our pending acquisition of Advanced Disposal Services, Inc. (“Advanced Disposal”). The 
increase  in  professional  fees  in  2018  compared  with  2017  was  primarily  due  to  the  investments  we  are  making  in 
technology and higher legal fees. 

Provision  for  Bad  Debts — The  decrease  in  provision  for  bad  debts  in  2019  compared  with  2018  was  due  to 
(i) collection  of  certain  fully  reserved  receivables  and  (ii) higher  prior  year  bad  debt  expense  associated  with  the 
bankruptcy of a strategic customer. The increase in provision of bad debts in 2018 compared with 2017 was primarily due 
to increased revenues and the bankruptcy of a strategic customer. 

Other — The  increase  in  other  expenses  in  2019  compared  with  2018  was  principally  driven  by  higher  litigation 
reserves and increased infrastructure costs associated with our investments in technology. The increase in other expenses 
in 2018 compared with 2017 was primarily due to higher litigation reserves in 2018, which were partially offset by lower 
costs associated with advertising and travel and entertainment as we continued to focus on controlling costs. 

Depreciation and Amortization Expenses 

The following table summarizes the components of our depreciation and amortization expenses for the years ended 

December 31 (dollars in millions and as a percentage of revenues): 

2019 

2018 

2017 

Depreciation of tangible property and equipment . . . . . . . . . . . .    $  893       5.8 %   $  838      5.6 %  $  783      5.4 %
Amortization of landfill airspace . . . . . . . . . . . . . . . . . . . . . . . . .   
Amortization of intangible assets . . . . . . . . . . . . . . . . . . . . . . . . .   

 497 
 96 
  $ 1,574   10.2 %   $ 1,477   9.9 %  $ 1,376 

 3.4  
 0.7  
9.5 %

 538  
 101  

 575  
 106  

 3.6  
 0.7  

 3.7  
 0.7  

The increase in depreciation of tangible property and equipment during the reported periods was primarily related to 
higher capital expenditures due to an intentional focus on accelerating certain fleet and landfill spending to support the 
Company’s strong collection and disposal growth. The increase in amortization of landfill airspace during the reported 
periods was driven by higher volumes at our landfills and changes in landfill estimates. 

40 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
       
      
 
  
   
 
  
  
   
 
  
  
   
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
      
       
  
  
 
  
 
  
  
 
  
 
  
 
 
(Gain) Loss from Divestitures, Asset Impairments and Unusual Items, Net 

The following table summarizes the major components of (gain) loss from divestitures, asset impairments and unusual 

items, net for the years ended December 31 (in millions): 

(Gain) loss from divestitures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Asset impairments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

  $ 

2019 

2018 

2017 

 —   $ 
 42  
 —  
 42   $ 

 (96)  $ 
 38  
 —  
 (58)  $ 

 (38)
 41 
 (19)
 (16)

During the year ended December 31, 2019, we recognized asset impairments of $42 million, related to (i) $27 million 
of goodwill impairment charges, as discussed further in Note 6, of which $17 million related to our EES organization and 
$10 million related to our LampTracker® reporting unit and (ii) $15 million of asset impairment charges primarily related 
to certain solid waste operations.  

During  the  year  ended  December 31,  2018,  we  recognized  net  gains  of  $58 million,  primarily  related  to  (i) a 
$52 million  gain  associated  with  the  sale  of  certain  collection  and  disposal  operations  in  Tier  1  and  (ii) net  gains  of 
$44 million substantially all from divestitures of certain ancillary operations. These gains were partially offset by (i) a 
$30 million charge to impair a landfill in Tier 3 based on an internally developed discounted projected cash flow analysis, 
taking  into  account  continued  volume  decreases  and  revised  capping  cost  estimates  and  (ii) $8  million  of  impairment 
charges primarily related to our LampTracker® reporting unit. 

During the year ended December 31, 2017, we recognized net gains of $16 million, primarily related to (i) gains of 
$31  million  from  the  sale  of  certain  oil  and  gas  producing  properties  and  (ii) a  $30  million  reduction  in  post-closing, 
performance-based contingent consideration obligations associated with an acquired business in our EES organization. 
These  gains  were  partially  offset  by  (i) $34  million  of  goodwill  impairment  charges  primarily  related  to  our  EES 
organization;  (ii) $11  million  of  charges  to  adjust  our  subsidiary’s  estimated  potential  share  of  an  environmental 
remediation liability and related costs for a closed site in Harris County, Texas, as discussed in Note 11 to the Consolidated 
Financial Statements and (iii) $7 million of charges to write down certain renewable energy assets. 

See Note 3 to the Consolidated Financial Statements for additional information related to the accounting policy and 

analysis involved in identifying and calculating impairments. 

41 

 
 
 
 
 
 
 
 
 
 
    
     
     
     
  
  
  
  
  
  
 
 
Income from Operations 

The following table summarizes income from operations for the years ended December 31 and has been updated to 
reflect our realigned segments which are discussed further in Note 20 to the Consolidated Financial Statements (dollars in 
millions): 

2019 

Period-to- 
Period 
Change 

Period-to- 
Period 
Change 

2018 

2017 

Solid Waste: 

Tier 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 
Tier 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Tier 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Solid Waste . . . . . . . . . . . . . . . . . . . . . .    
Other (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Corporate and Other (b)  . . . . . . . . . . . . . . . . .    

Total . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 

Percentage of revenues . . . . . . . . . . . . . . . . . .    

$

 1,682  
 854  
 1,136  
 3,672  
 (203) 
 (763) 
 2,706  

$
 17.5 %    

 63   
 70   
 144   
 277   
 (137)  
 (223) 
 (83)  

3.9  %   $ 1,619   $ 113    7.5  %  $ 1,506  
 7    0.9   
8.9   
 777  
    (14)   (1.4) 
   1,006  
14.5   
   106    3.2   
   3,289  
8.2   
 (68) 
 2    (2.9) 
*  
41.3   
 (585) 
(7.7) 
 45  
(3.0)%   $ 2,789   $ 153    5.8  %  $ 2,636  

 784  
 992  
   3,395  
 (66) 
 (540) 

 18.7 % 

 18.2 %

* Percentage change does not provide a meaningful comparison. 
(a)(cid:2) “Other” includes (i) our WMSBS organization; (ii) those elements of our landfill gas-to-energy operations and third-
party subcontract and administration revenues managed by our EES and WM Renewable Energy organizations that 
are not included in the operations of our reportable segments; (iii) our recycling brokerage services and (iv) certain 
other expanded service offerings and solutions. In addition, our “Other” segment reflects the results of non-operating 
entities that provide financial assurance and self-insurance support for our Solid Waste business, net of intercompany 
activity. 

(b)(cid:2) Corporate  operating  results  reflect  certain  costs  incurred  for  various  support  services  that  are  not  allocated  to  our 
reportable segments. These support services include, among other things, treasury, legal, information technology, tax, 
insurance,  centralized  service  center  processes,  other  administrative  functions  and  the  maintenance  of  our  closed 
landfills.  “Corporate  and  Other”  also  includes  costs  associated  with  our  long-term  incentive  program  and  any 
administrative expenses or revisions to our estimated obligations associated with divested operations. 

Solid Waste — The most significant items affecting the results of operations of our Solid Waste business during the 

three years ended December 31, 2019 are summarized below: 

The following items affected both comparable periods: 

•(cid:2)

•(cid:2)

Income  from  operations  for  our  collection  and  disposal  business  continued  to  see  strong  operating  results, 
primarily driven by (i) internal revenue growth; (ii) acquisitions and divestitures and (iii) decreased fuel costs due 
in part to a year-over-year increase in federal natural gas fuel credits. 

However, the following items negatively impacted our results from operations and resulted in lower income from 
operations in 2019 when compared with 2018: 

(i) higher operating costs, driven by increased volumes, higher depreciation related to new collection fleet and 
higher labor, maintenance and repair costs; (ii) lower recycling commodity prices and (iii) asset impairments. 
The 2018 period was favorably impacted by net gains associated with the sale of certain collection and disposal 
operations in our Tier 1 segment, partially offset by the impairment of a landfill in our Tier 3 segment.  

In addition, the following items affected 2018 when compared with 2017: 
•(cid:2) Our income from operations for our Solid Waste business benefited from certain federal natural gas fuel credits 
in the first quarter of 2018 and was negatively impacted by (i) lower market prices for recycling commodities; 
(ii) higher  operating  costs,  including  a  one-time  bonus  plan  established  in  early  2018  targeted  at  improving 

42 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
      
 
 
   
 
 
     
 
      
 
 
   
 
 
    
     
     
     
     
 
    
     
 
       
    
 
       
       
    
   
   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
  
 
 
  
 
 
 
employee retention and (iii) increased depreciation and amortization expenses to support growth of our business. 
During  2018,  Tier  1  also  benefited  from  net  gains  associated  with  the  sale  of  certain  collection  and  disposal 
operations and Tier 3 was negatively impacted by an impairment of a landfill. 

Other — In 2019 compared with 2018, lower income from operations is a result of (i) net gains from divestitures of 
certain ancillary operations in the prior year period of $44 million; (ii) $27 million of goodwill impairment charges, of 
which $17 million related to our EES organization and $10 million related to our LampTracker® reporting unit; (iii) lower 
commodity prices in 2019 associated with our WM Renewable Energy organization; (iv) a $16 million non-cash charge 
to write off certain equipment costs in 2019 and (v) an increase in claims expense as a result of growth in the business and 
cost  inflation.  In  2018  compared  with  2017,  our  Other  segment  benefited  from  net  gains  from  divestitures  of  certain 
ancillary operations and improved results in our EES and WM Renewable Energy organizations, partially offset by higher 
risk  management  costs.  Our  2017  results  were  also  favorably  affected  by  a  reduction  in  contingent  consideration 
obligations in our EES organization. 

Corporate and Other — The most significant items affecting the results of operations for Corporate and Other during 

the three years ended December 31, 2019 are summarized below: 

The following items affected 2019 when compared with 2018: 
•(cid:2) The decrease in income from operations was driven by increased expenses as a result of (i) higher consulting 
fees, largely due to the investments we are making in operating, customer facing and back-office technologies; 
(ii) higher  litigation  reserves;  (iii) preparation  for  our  pending  acquisition  of  Advanced  Disposal  and 
(iv) a decrease  in  the  risk-free  discount  rate  used  in  the  measurement  of  our  environmental  remediation 
obligations and recovery assets in 2019. Additionally, we recognized higher incentive compensation costs during 
2019. 

In addition, the following items affected 2018 when compared with 2017: 
•(cid:2) Decreased expenses in 2018 as a result of lower incentive compensation costs and severance costs for former 
executives incurred in 2017, and to a lesser extent, charges in 2017 to adjust our subsidiary’s estimated potential 
share of an environmental remediation liability and related costs for a closed site in Harris County, Texas. These 
decreases were offset, in part, by higher professional fees primarily due to investments in technology. 

Interest Expense, Net 

Our interest expense, net was $411 million, $374 million and $363 million in 2019, 2018 and 2017, respectively. The 
increase in 2019 is primarily attributable to our May 2019 issuance of $4.0 billion senior notes, partially offset by related 
increases in interest income as a result of higher cash and cash equivalents balances. These items are discussed further 
below in Liquidity and Capital Resources. 

Loss on Early Extinguishment of Debt 

In May 2019, WM issued $4.0 billion of senior notes, which are discussed further below in Summary of Cash and 
Cash Equivalents, Restricted Trust and Escrow Accounts and Debt Obligations. Concurrently, we used $344 million of 
the net proceeds from the newly issued senior notes to retire $257 million of certain high-coupon senior notes. The cash 
paid includes the principal amount of the debt retired, $84 million of related premiums, which are classified as loss on 
early extinguishment of debt in our Consolidated Statement of Operations, and $3 million of accrued interest. The principal 
amount of senior notes redeemed within each series was as follows: 

•(cid:2)
•(cid:2)
•(cid:2)
•(cid:2)
•(cid:2)

$304 million of WM Holdings 7.10% senior notes due 2026, of which $56 million were tendered;  
$395 million of WM 7.00% senior notes due 2028, of which $64 million were tendered; 
$139 million of WM 7.375% senior notes due 2029, of which $58 million were tendered; 
$210 million of WM 7.75% senior notes due 2032, of which $57 million were tendered; and 
$274 million of WM 6.125% senior notes due 2039, of which $22 million were tendered. 

43 

 
 
In the third quarter of 2019, we elected to refund and reissue $99 million of tax-exempt bonds, which resulted in the 

recognition of a $1 million loss on early extinguishment of debt in our Consolidated Statement of Operations. 

Equity in Net Losses of Unconsolidated Entities 

We recognized equity in net losses of unconsolidated entities of $55 million, $41 million and $68 million in 2019, 
2018 and 2017, respectively. The losses for each period are primarily related to our noncontrolling interests in entities 
established to invest in and manage low-income housing properties and a refined coal facility. We generate tax benefits, 
including  tax  credits,  from  the  losses  incurred  from  these  investments,  which  are  discussed  further  in  Note 9  to  the 
Consolidated Financial Statements. The amount in 2017 includes impairment charges of $29 million to write down equity 
method investments in waste diversion technology companies to their estimated fair values. 

Other, Net 

We recognized other, net expense of $50 million and $8 million in 2019 and 2017, respectively, compared to other, 
net income of $2 million in 2018. In 2019, we recognized a $52 million impairment charge related to our minority-owned 
investment in a waste conversion technology business. We wrote down our investment to its estimated fair value as the 
result of recent third-party investor’s transactions in securities of this business. The fair value of our investment was not 
readily determinable; thus, we determined the fair value utilizing a combination of quoted price inputs for the equity in 
our investment (Level 2) and certain management assumptions pertaining to investment value (Level 3). The expense for 
2017  was  impacted  by  impairment  charges  of  $11 million  related  to  other-than-temporary  declines  in  the  value  of 
minority-owned investments in waste diversion technology companies.  

Income Tax Expense 

We recorded income tax expense of $434 million, $453 million and $242 million in 2019, 2018 and 2017 respectively, 
resulting in effective income tax rates of 20.6%, 19.0% and 11.0% for the years ended December 31, 2019, 2018 and 2017, 
respectively. The comparability of our income tax expense for the reported periods has been primarily affected by the 
following: 

•(cid:2)

Investments Qualifying for Federal Tax Credits – Our low-income housing properties and refined coal facility 
investments reduced our income tax expense by $96 million, $57 million and $51 million, primarily due to tax 
credits realized from these investments for the years ended December 31, 2019, 2018 and 2017, respectively. See 
Note 19 for additional information related to these unconsolidated variable interest entities. 

•(cid:2) Equity-Based Compensation — During 2019, 2018 and 2017, we recognized excess tax benefits related to the 
vesting or exercise of equity-based compensation awards resulting in a reduction in our income tax expense of 
$25 million, $17 million and $37 million, respectively. 

•(cid:2) Adjustments to Accruals and Deferred Taxes — Adjustments to our accruals and deferred taxes due to the filing 
of our income tax returns, analysis of our deferred tax balances and changes in state and foreign laws resulted in 
a  reduction  in  our  income  tax  expense  of  $22 million,  $52 million  and  $5 million  for  the years  ended 
December 31, 2019, 2018 and 2017, respectively.  

•(cid:2) Tax  Audit  Settlements —  We  file  income  tax  returns  in  the  U.S.  and  Canada,  as  well  as  other  state  and  local 
jurisdictions. We are currently under audit by various taxing authorities and our audits are in various stages of 
completion. During the reported periods, we settled various tax audits, which resulted in a reduction in our income 
tax expense of $2 million, $40 million and $2 million for the years ended December 31, 2019, 2018 and 2017, 
respectively. 

•(cid:2) Enactment of Tax Reform — In accordance with applicable accounting guidance, the Company recognized the 
provisional  tax  impacts  and  subsequent  measurement  period  adjustments related  to  the remeasurement  of  our 
deferred income tax assets and liabilities and the one-time, mandatory transition tax on deemed repatriation of 
previously tax-deferred and unremitted foreign earnings, resulting in a reduction in our income tax expense of 
$12 million and $529 million for the years ended December 31, 2018 and 2017, respectively. 

44 

See Note 9 to the Consolidated Financial Statements for more information related to income taxes.  

Landfill and Environmental Remediation Discussion and Analysis 

We owned or operated 244 solid waste landfills and five secure hazardous waste landfills as of December 31, 2019 
and 247 solid waste and five secure hazardous waste landfills as of December 31, 2018. For these landfills, the following 
table reflects changes in capacity, as measured in tons of waste, for the years ended December 31 and remaining airspace, 
measured in cubic yards of waste, as of December 31 (in millions): 

Balance as of beginning of year (in tons)  . . . . . . . . . . . .   
Acquisitions, divestitures, newly permitted landfills 

2019 
(cid:2)
 Expansion 

  Remaining  
  Permitted  
     Capacity       Capacity       Capacity      Capacity       Capacity      Capacity
 4,985 

  Remaining 
  Permitted   Expansion  

 4,762  

 4,982  

 4,799  

 220  

 186  

(cid:2)
Total 

(cid:2)
Total 

2018 
(cid:2)

and closures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Changes in expansions pursued (a)  . . . . . . . . . . . . . . . . .    
Expansion permits granted (b) . . . . . . . . . . . . . . . . . . . . .    
Tons received . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Changes in engineering estimates and other (c) . . . . . . .    
Balance as of end of year (in tons) . . . . . . . . . . . . . . . . . .    
Balance as of end of year (in cubic yards) . . . . . . . . . . . .    

 27   
 —   
 57   
 (121)  
 29   
 4,754   
 4,694   

 —   
 36   
 (57)  
 —   
 1   
 200   
 166   

 27   
 36   
 —   
 (121)  
 30   
 4,954   
 4,860   

 5   
 —   
 42   
 (116)  
 32   
 4,762   
 4,735   

 —   
 72   
 (42)  
 —   
 4   
 220   
 194   

 5 
 72 
 — 
 (116)
 36 
 4,982 
 4,929 

(a)(cid:2) Amounts reflected here relate to the combined impacts of (i) new expansions pursued; (ii) increases or decreases in 
the airspace being pursued for ongoing expansion efforts; (iii) adjustments for differences between the airspace being 
pursued and airspace granted and (iv) decreases due to decisions to no longer pursue expansion permits, if any. 
(b)(cid:2) We  received  expansion  permits  at  seven  of  our  landfills  during  2019  and  six  of  our  landfills  during  2018, 
demonstrating our continued success in working with municipalities and regulatory agencies to expand the disposal 
airspace of our existing landfills. 

(c)(cid:2) Changes in engineering estimates can result in changes to the estimated available remaining airspace of a landfill or 
changes  in  the  utilization  of  such  landfill  airspace,  affecting  the  number  of  tons  that  can  be  placed  in  the  future. 
Estimates of the amount of waste that can be placed in the future are reviewed annually by our engineers and are based 
on  a  number  of  factors,  including  standard  engineering  techniques  and  site-specific  factors  such  as  current  and 
projected mix of waste type; initial and projected waste density; estimated number of years of life remaining; depth 
of  underlying  waste;  anticipated  access  to  moisture  through  precipitation  or  recirculation  of  landfill  leachate  and 
operating practices. We continually focus on improving the utilization of airspace through efforts that may include 
recirculating  landfill  leachate  where  allowed  by  permit;  optimizing  the  placement  of  daily  cover  materials  and 
increasing initial compaction through improved landfill equipment, operations and training. 

The tons received at our landfills for the years ended December 31 are shown below (tons in thousands): 

Solid waste landfills  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .       244 (a)    120,556   
 703   
Hazardous waste landfills . . . . . . . . . . . . . . . . . . . . . . . . . .     
 121,259   

 5   
    249   

      # of       
     Sites      

2019 

Total 
Tons 

2018 

      Tons per

      Tons per      # of       Total 
     Sites      Tons 
Day 
 443     247     115,972   
 739   
 5   
 446     252     116,711   

 3   

Day 
 426 
 3 
 429 

Solid waste landfills closed, divested or contract 

expired during related year  . . . . . . . . . . . . . . . . . . . . . . .     

 8   

 692   
 121,951 (b)  

 424   

 1   
       117,135 (b)   

(a)(cid:2) In  2019,  we  acquired  five  landfills,  we  closed  one  landfill  and  seven  landfills  under  contract  either  closed  or  the 

contract expired. 

45 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
     
   
 
  
     
     
   
 
(b)(cid:2) These amounts include 1.3 million tons and 1.5 million tons as of December 31, 2019 and 2018, respectively, that 
were received at our landfills but were used for beneficial purposes and generally were redirected from the permitted 
airspace to other areas of the landfill. Waste types that are frequently identified for beneficial use include green waste 
for composting and clean dirt for on-site construction projects. 

When  a  landfill  we  own  or  operate  receives  certification  of  closure  from  the  applicable  regulatory  agency,  we 
generally  transfer  the  management  of  the  site,  including  any  remediation  activities,  to  our  environmental  legacy 
management  group.  As  of  December 31, 2019,  our  environmental  legacy  management  group  managed  212 closed 
landfills. 

Based on remaining permitted airspace as of December 31, 2019 and projected annual disposal volume, the weighted 
average remaining landfill life for all of our owned or operated landfills is approximately 39 years. Many of our landfills 
have the potential for expanded airspace beyond what is currently permitted. We monitor the availability of permitted 
airspace at each of our landfills and evaluate whether to pursue an expansion at a given landfill based on estimated future 
disposal  volume,  disposal  prices,  construction  and  operating  costs,  remaining  airspace  and  likelihood  of  obtaining  an 
expansion permit. We are seeking expansion permits at 15 of our landfills that meet the expansion criteria outlined in the 
Critical Accounting Estimates and Assumptions — Landfills section below. Although no assurances can be made that all 
future expansions will be permitted or permitted as designed, the weighted average remaining landfill life for all owned or 
operated  landfills  is  approximately  41 years  when  considering  remaining  permitted  airspace,  expansion  airspace  and 
projected annual disposal volume. 

The number of landfills owned or operated as of December 31, 2019, segregated by their estimated operating lives 

based on remaining permitted and expansion airspace and projected annual disposal volume, was as follows: 

0 to 5 years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     
6 to 10 years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     
11 to 20 years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     
21 to 40 years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     
41+ years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     

       # of Landfills 
 27  
 16  
 39  
 65  
 102  
 249 (a)

(a)(cid:2) Of  the  249 landfills,  207 are  owned,  32 are  operated  under  lease  agreements  and  10 are  operated  under  other 
contractual  agreements.  For  the  landfills  not  owned,  we  are  usually  responsible  for  final  capping,  closure  and 
post-closure obligations. 

As  of  December 31,  2019,  we  have  14 landfills  which  are  not  currently  accepting  waste.  During  the  year  ended 
December 31, 2019,  we  performed  tests  of  recoverability  for  five  of  these  landfills  with  an  aggregate  net  recorded 
capitalized landfill asset cost of $272 million, for which the undiscounted expected future cash flows resulting from our 
probability-weighted estimation approach exceeded the carrying values. We did not perform recoverability tests for the 
remaining nine landfills as the net recorded capitalized landfill asset cost was not material. 

Landfill Assets — We capitalize various costs that we incur to prepare a landfill to accept waste. These costs generally 
include expenditures for land (including the landfill footprint and required landfill buffer property), permitting, excavation, 
liner  material  and  installation,  landfill  leachate  collection  systems,  landfill  gas  collection  systems,  environmental 
monitoring equipment for groundwater and landfill gas, directly related engineering, capitalized interest, and on-site road 
construction and other capital infrastructure costs. The cost basis of our landfill assets also includes estimates of future 
costs associated with landfill final capping, closure and post-closure activities, which are discussed further below. 

46 

 
 
 
 
 
 
 
The changes to the cost basis of our landfill assets and accumulated landfill airspace amortization for the year ended 

December 31, 2019 are reflected in the table below (in millions): 

      (cid:2)

(cid:2)
Cost Basis of 

      Accumulated 
  Landfill Airspace  

      (cid:2)

(cid:2)(cid:2)(cid:2)(cid:2)(cid:2) Landfill Assets        Amortization 

December 31, 2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Capital additions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Asset retirement obligations incurred and capitalized . . . . . . . . . . . .   
Acquisitions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Amortization of landfill airspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Foreign currency translation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Asset retirements and other adjustments  . . . . . . . . . . . . . . . . . . . . . .   
December 31, 2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 

 15,240   $ 
 656  
 72  
 289  
 —  
 52  
 (399) 
 15,910   $ 

 (9,157)  $ 
 —  
 —  
 —  
 (575) 
 (22) 
 428  
 (9,326)  $ 

      Landfill Assets 
 6,083 
 656 
 72 
 289 
 (575)
 30 
 29 
 6,584 

As of December 31, 2019, we estimate that we will spend approximately $600 million in 2020, and approximately 
$1.3 billion in 2021 and 2022 combined, for the construction and development of our landfill assets. The specific timing 
of landfill capital spending is dependent on future events and spending estimates are subject to change due to fluctuations 
in landfill waste volumes, changes in environmental requirements and other factors impacting landfill operations. 

Landfill and Environmental Remediation Liabilities — As we accept waste at our landfills, we incur significant asset 
retirement obligations, which include liabilities associated with landfill final capping, closure and post-closure activities. 
These liabilities are accounted for in accordance with authoritative guidance on accounting for asset retirement obligations 
and  are  discussed  in  Note 3  to  the  Consolidated  Financial  Statements.  We  also  have  liabilities  for  the  remediation  of 
properties that have incurred environmental damage, which generally was caused by operations or for damage caused by 
conditions that existed before we acquired operations or a site. We recognize environmental remediation liabilities when 
we determine that the liability is probable and the estimated cost for the likely remedy can be reasonably estimated. 

The changes to landfill and environmental remediation liabilities for the year ended December 31, 2019 are reflected 

in the table below (in millions): 

December 31, 2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Obligations incurred and capitalized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Obligations settled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Interest accretion  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Revisions in estimates and interest rate assumptions (a) (b) . . . . . . . . . . . . . . . . . . . . . . . .   
Acquisitions, divestitures and other adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
December 31, 2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 

Landfill 

  Environmental 
      Remediation 
 237 
 — 
 (22)
 4 
 21 
 — 
 240 

 1,760   $ 
 72       
 (113)      
 98       
 33       
 5       
 1,855   $ 

(a)(cid:2) The amount reported for our landfill liabilities includes revisions in estimates resulting primarily from changes in the 

timing and amount of costs as well as changes in estimates of remaining airspace. 

(b)(cid:2) The  amount  reported  for  our  environmental  remediation  liabilities  includes  an  increase  of  $11 million  due  to  a 
decrease in the risk-free discount rate used to measure our liabilities from 2.75% at December 31, 2018 to 1.75% at 
December 31, 2019. 

47 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
     
  
  
  
  
  
 
Landfill  Operating  Costs —  The  following  table  summarizes  our  landfill  operating  costs  for  the years  ended 

December 31 (in millions): 

Interest accretion on landfill liabilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 
Interest accretion on and discount rate adjustments to environmental 

remediation liabilities and recovery assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Leachate and methane collection and treatment . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Landfill remediation costs  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Other landfill site costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

2019 

2018 

2017 

 98   $ 

 95   $ 

 92 

 13  
 173  
 4  
 91  

 (2) 
 150  
 13  
 75  

 3 
 143 
 14 
 76 
 328 

Total landfill operating costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 

 379   $ 

 331   $ 

Amortization  of  Landfill  Airspace —  Amortization  of  landfill  airspace,  which  is  included  as  a  component  of 

depreciation and amortization expenses, includes the following: 

•(cid:2)

•(cid:2)

the  amortization  of  landfill  capital  costs,  including  (i) costs  that  have  been  incurred  and  capitalized  and 
(ii) estimated  future  costs  for  landfill  development  and  construction  required  to  develop  our  landfills  to  their 
remaining permitted and expansion airspace; and 

the amortization of asset retirement costs arising from landfill final capping, closure and post-closure obligations, 
including (i) costs that have been incurred and capitalized and (ii) projected asset retirement costs. 

Amortization expense is recorded on a units-of-consumption basis, applying cost as a rate per ton. The rate per ton is 
calculated by dividing each component of the amortizable basis of a landfill (net of accumulated amortization) by the 
number of tons needed to fill the corresponding asset’s remaining permitted and expansion airspace. Landfill capital costs 
and closure and post-closure asset retirement costs are generally incurred to support the operation of the landfill over its 
entire  operating  life  and  are,  therefore,  amortized  on  a  per-ton  basis  using  a  landfill’s  total  permitted  and  expansion 
airspace. Final capping asset retirement costs are related to a specific final capping event and are, therefore, amortized on 
a per-ton basis using each discrete final capping event’s estimated permitted and expansion airspace. Accordingly, each 
landfill has multiple per-ton amortization rates. 

The  following  table  presents  our  landfill  airspace  amortization  expense  on  a  per-ton  basis  for  the years  ended 

December 31: 

Amortization of landfill airspace (in millions) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 
Tons received, net of redirected waste (in millions) . . . . . . . . . . . . . . . . . . . . . . . . .    
Average landfill airspace amortization expense per ton . . . . . . . . . . . . . . . . . . . . . .     $ 

 575  
 121  
 4.75  

$ 

$ 

 538   $ 
 116  
 4.64   $ 

 497 
 112 
 4.44 

2019 

2018 

2017 

Different  per-ton  amortization  rates  are  applied  at  each  of  our  249 landfills,  and  per-ton  amortization  rates  vary 
significantly from one landfill to another due to (i) inconsistencies that often exist in construction costs and provincial, 
state  and  local  regulatory  requirements  for  landfill  development  and  landfill  final  capping,  closure  and  post-closure 
activities and (ii) differences in the cost basis of landfills that we develop versus those that we acquire. Accordingly, our 
landfill airspace amortization expense measured on a per-ton basis can fluctuate due to changes in the mix of volumes we 
receive across the Company each year. 

Liquidity and Capital Resources 

The Company consistently generates cash flow from operations that meets and exceeds its working capital needs, the 
payments of its dividend and investment in the business through capital expenditures and acquisitions. We continually 
monitor our actual and forecasted cash flows, our liquidity and our capital resources, enabling us to plan for our present 
needs and fund unbudgeted business activities that may arise during the year as a result of changing business conditions 
or new opportunities. The Company believes that its investment grade credit ratings, large value of unencumbered assets 

48 

 
 
 
 
 
 
 
 
 
 
    
     
     
     
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
  
  
  
 
and  modest  leverage  enable  it  to  obtain  adequate  financing  to  meet  its  ongoing  capital,  operating  and  other  liquidity 
requirements. 

Summary of Cash and Cash Equivalents, Restricted Trust and Escrow Accounts and Debt Obligations 

The following is a summary of our cash and cash equivalents, restricted trust and escrow accounts and debt balances 

as of December 31 (in millions): 

Cash and cash equivalents  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Restricted trust and escrow accounts: 

2019 
 3,561   $ 

Insurance reserves (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Final capping, closure, post-closure and environmental remediation funds  . . . . . . . . . . .   
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

Total restricted trust and escrow accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 

 270   $ 
 109  
 4  
 383   $ 

2018 

 61 

 252 
 103 
 11 
 366 

Debt: 

Current portion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Long-term portion  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

Total debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 

 218   $ 

 13,280  
 13,498   $ 

 432 
 9,594 
 10,026 

(a)  Includes $70 million as of December 31, 2019 and 2018 in other current assets in our Consolidated Balance Sheets. 

Cash and cash equivalents — Cash and cash equivalents at December 31, 2019 primarily include proceeds from the 
May 2019 issuance of senior notes and our September 2019 issuance of Canadian senior notes. These items are discussed 
further below and in Note 7 to the Consolidated Financial Statements. 

Debt —  We  use  long-term  borrowings  in  addition  to  the  cash  we  generate  from  operations  as  part  of  our  overall 
financial strategy to support and grow our business. We primarily use senior notes and tax-exempt bonds to borrow on a 
long-term basis, but we also use other instruments and facilities, when appropriate. The components of our borrowings as 
of December 31, 2019 are described in Note 7 to the Consolidated Financial Statements. 

As of December 31, 2019, we had $1.5 billion of debt maturing within the next 12 months, including (i) $600 million 
of 4.75% senior notes that mature in June 2020; (ii) $669 million of tax-exempt bonds with term interest rate periods that 
expire within the next 12 months, which is prior to their scheduled maturities, and (iii) $218 million of other debt with 
scheduled maturities within the next 12 months, including $112 million of tax-exempt bonds. As of December 31, 2019, 
we have classified $1.3 billion of debt maturing in the next 12 months as long-term because we have the intent and ability 
to refinance these borrowings on a long-term basis as supported by the forecasted available capacity under our $3.5 billion 
long-term U.S. and Canadian revolving credit facility (“$3.5 billion revolving credit facility”), as discussed below. The 
remaining $218 million of debt maturing in the next 12 months is classified as current obligations.  

As of December 31, 2019, we also have $169 million of variable-rate tax-exempt bonds that are supported by letters 
of  credit  under  our $3.5 billion  revolving  credit facility,  of which $15  million  mature  within  the next  12  months.  The 
interest  rates  on  our  variable-rate  tax-exempt  bonds  are  generally  reset  on  either  a  daily  or  weekly  basis  through  a 
remarketing process. All recent tax-exempt bond remarketings have successfully placed Company bonds with investors at 
market-driven rates and we currently expect future remarketings to be successful. However, if the remarketing agent is 
unable to remarket our bonds, the remarketing agent can put the bonds to us. In the event of a failed remarketing, we have 
the availability under our $3.5 billion revolving credit facility to fund these bonds until they are remarketed successfully. 
Accordingly, we have classified $154 million of these borrowings as long-term in our Consolidated Balance Sheet as of 
December 31, 2019. 

49 

 
 
 
 
 
 
 
 
     
     
 
  
    
  
 
 
  
  
 
  
    
  
   
  
  
 
In May 2019, WM issued $4.0 billion of senior notes consisting of: 

•(cid:2)
•(cid:2)
•(cid:2)
•(cid:2)
•(cid:2)

$750 million of 2.95% senior notes due June 15, 2024;  
$750 million of 3.20% senior notes due June 15, 2026; 
$1.0 billion of 3.45% senior notes due June 15, 2029; 
$500 million of 4.00% senior notes due July 15, 2039; and  
$1.0 billion of 4.15% senior notes due July 15, 2049. 

The net proceeds from these debt issuances were $3.97 billion. Concurrently, we used $344 million of the net proceeds 
from the newly issued senior notes to retire $257 million of certain high-coupon senior notes. The cash paid includes the 
principal amount of the debt retired, $84 million of related premiums and $3 million of accrued interest as discussed above 
in Loss on Early Extinguishment of Debt. We used a portion of the proceeds to repay our commercial paper borrowings. 
We intend to use the remaining net proceeds to pay a portion of the consideration related to our pending acquisition of 
Advanced  Disposal,  which  is  discussed  in  Pending  Acquisition  below,  and  for  general  corporate  purposes.  The 
newly-issued senior notes due 2024, 2026, 2029 and 2039 include a special mandatory redemption feature, which provides 
that if the acquisition of Advanced Disposal is not completed on or prior to July 14, 2020, or if, prior to such date, the 
Merger Agreement is terminated for any reason, we will be required to redeem all of such outstanding notes equal to 101% 
of the aggregate principal amounts of such notes, plus accrued but unpaid interest. 

In September 2019, Waste Management of Canada Corporation, an indirect wholly-owned subsidiary of WM, issued 
C$500 million, or $377 million, of 2.6% senior notes due September 23, 2026, all of which are fully and unconditionally 
guaranteed  on  a  senior  unsecured  basis  by  WM  and  WM  Holdings.  The  net  proceeds  from  the  debt  issuance  were 
C$496 million, or $373 million, which we intend to use for general corporate purposes. 

See Note 7 to the Consolidated Financial Statements for more information related to the debt transactions. 

We have credit facilities in place to support our liquidity and financial assurance needs. The following table summarizes 

our outstanding letters of credit, categorized by type of facility as of December 31 (in millions): 

Revolving credit facility (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 
Other letter of credit facilities (b) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

  $ 

2019 

 412   $ 
 532  
 944   $ 

2018 

 587 
 556 
 1,143 

(a)(cid:2) As of December 31, 2019, we had an unused and available credit capacity of $3.1 billion. 
(b)(cid:2) As  of  December 31,  2019,  these  other  letter  of  credit  facilities  are  both  committed  and  uncommitted  with  terms 

extending through April 2021. 

Refinancing of Revolving Credit Facility 

In November 2019, we entered into the $3.5 billion revolving credit facility, which amended and restated our prior 
long-term U.S. and Canadian revolving credit facility. Amendments to the credit agreement included (i) increasing total 
capacity  under  the  facility  from  $2.75 billion  to  $3.5 billion;  (ii) increasing  the  accordion  feature  that  may  be  used  to 
increase  total  capacity  in  future  periods  from  $750 million  to  $1.0 billion  and  (iii)  extending  the  term  through 
November 2024.  The  agreement  provides  the  Company  with  two  one-year  extension  options.  Waste  Management  of 
Canada Corporation and WM Quebec Inc., each an indirect wholly-owned subsidiary of WM, are borrowers under the 
$3.5 billion  revolving  credit  facility,  and  the  agreement  permits  borrowing  in  Canadian  dollars  up  to  the  U.S.  dollar 
equivalent  of  $375 million,  with  such  borrowings  to  be  repaid  in  Canadian  dollars.  WM  Holdings,  a  wholly-owned 
subsidiary of WM, guarantees all the obligations under the $3.5 billion revolving credit facility. 

50 

 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
  
  
 
 
Summary of Cash Flow Activity 

The following is a summary of our cash flows for the years ended December 31 (in millions): 

2017 
Net cash provided by operating activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 
 3,180 
Net cash used in investing activities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $   (2,376)   $   (2,169)  $   (1,620)
 1,964   $   (1,508)  $   (1,361)
Net cash provided by (used in) financing activities  . . . . . . . . . . . . . . . . . . . . . . . .     $ 

2018 
 3,570   $ 

2019 
 3,874   $ 

Net Cash Provided by Operating Activities — Our operating cash flows increased by $304 million for the year ended 
December 31, 2019, as compared with the prior year period, as a result of (i) higher cash-based earnings in the current 
year period primarily associated with our collection and disposal business; (ii) lower bonus payments in the current year; 
(iii) lower income tax payments of $57 million in the current year and (iv) net favorable changes in our operating assets 
and liabilities, net of effects of acquisitions and divestitures, offset slightly by higher interest payments in the current year 
period primarily due to our May 2019 issuance of senior notes. 

Our operating cash flows increased by $390 million for the year ended December 31, 2018, as compared with the 
prior year  period,  as  a  result  of  (i) higher  earnings  primarily  associated  with  our  collection  and  disposal  business  and 
(ii) lower income tax payments of $213 million, driven by enactment of tax reform and timing of income tax payments 
partially offset by lower earnings from our recycling line of business. 

Net Cash Used in Investing Activities — The most significant items affecting the comparison of our investing cash 

flows for the periods presented are summarized below: 

•(cid:2) Acquisitions — Our spending on acquisitions was $527 million, $466 million and $200 million in 2019, 2018 and 
2017, respectively, of which $521 million, $460 million and $198 million, respectively, are considered cash used 
in investing activities. The remaining spend is either cash used in a financing or an operating activity related to 
the timing of contingent consideration paid. Substantially all of these acquisitions are related to our Solid Waste 
business.  Our  acquisition  spending  in  2019  is  primarily  attributable  to  Petro  Waste  Environmental  LP.  See 
Note 18 to the Consolidated Financial Statements for additional information. We continue to focus on accretive 
acquisitions and growth opportunities that will enhance and expand our existing service offerings. 

•(cid:2) Capital Expenditures — We used $1,818 million, $1,694 million and $1,509 million for capital expenditures in 
2019, 2018 and 2017, respectively. The increase is primarily due to an intentional focus on accelerating certain 
collection fleet and landfill spending to support the Company’s strong collection and disposal growth. 

•(cid:2) Proceeds from Divestitures — Proceeds from divestitures of businesses and other assets (net of cash divested) 
were $49 million, $208 million and $99 million in 2019, 2018 and 2017, respectively. In 2019, 2018 and 2017, 
$8 million, $153 million and $62 million of these divestitures, respectively, were made as part of our continuous 
focus on improving or divesting certain non-strategic or underperforming operations, with the remaining amounts 
generally related to the sale of fixed assets. 

•(cid:2) Other, Net — Our spending within other, net was $86 million, $223 million, and $12 million in 2019, 2018 and 
2017, respectively. Cash used for other investing activities for the year ended December 31, 2019 was primarily 
related  to  (i) changes  in  our  investments  portfolio  associated  with  a  wholly-owned  insurance  captive  from 
restricted cash and cash equivalents to available-for-sale securities and (ii) an initial cash payment for low-income 
housing investments, which is discussed further in Note 9 to the Consolidated Financial Statements. These items 
were partially offset by cash proceeds from the redemption of our preferred stock received in conjunction with 
the  2014  sale  of  our  Puerto  Rico  operations,  which  is  discussed  in  Note 17  to  the  Consolidated  Financial 
Statements. The increase in 2018 was primarily due to changes in our investments portfolio associated with our 
wholly-owned insurance captive from restricted cash and cash equivalents to available-for-sale securities. See 
Note 17 to the Consolidated Financial Statements for additional information. 

51 

 
 
 
 
 
 
 
 
 
 
 
     
     
     
 
Net Cash Provided by (Used in) Financing Activities — The most significant items affecting the comparison of our 

financing cash flows for the periods presented are summarized below: 

•(cid:2) Debt  Borrowings  (Repayments) —  The  following  summarizes  our  cash  borrowings  and  repayments  of  debt 
(excluding our commercial paper program discussed below) for the years ended December 31 (in millions): 

Borrowings: 

      2019 

2018 

2017 

Revolving credit facility (a)  . . . . . . . . . . . . . . . . . . . . . . . . . . .     $
Canadian term loan and revolving credit facility . . . . . . . . . . .       
Senior notes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Canadian senior notes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Tax-exempt bonds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .       

 —   $  119   $
 —  
   3,971  
 373  
 339  
 —  

 302 
 9 
 745 
 — 
 299 
 124 
   $  4,683   $  359   $  1,479 

 8  
 —  
 —  
 185  
 47  

Repayments: 

Revolving credit facility (a)  . . . . . . . . . . . . . . . . . . . . . . . . . . .     $  (11)  $  (108)  $  (728)
 —  
 (146)
Canadian term loan and revolving credit facility . . . . . . . . . . .       
    (117) 
 (590)
 —  
Senior notes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 (257) 
 (251)
Tax-exempt bonds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .         (204) 
    (167) 
 (192)
 (61) 
Other debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .       
    (107) 
   $  (533)  $  (499)  $ (1,907)
Net cash borrowings (repayments)  . . . . . . . . . . . . . . . . . . . . . . . .    $  4,150   $  (140)  $  (428)

(a)  Our revolving credit facility was amended and restated in November 2019. 

Refer to Note 7 to the Consolidated Financial Statements for additional information related to our debt borrowings 
and repayments. 

•(cid:2) Premiums  Paid  on  Early  Extinguishment  of  Debt —  During  the  year  ended  December 31,  2019,  we  paid 
premiums of $84 million to retire certain high-coupon senior notes. See Note 7 to the Consolidated Financial 
Statements for further discussion of this debt transaction. 

•(cid:2) Commercial Paper Program — During 2019, we had net cash repayments of $1,001 million compared to net 
cash borrowings of $453 million and $513 million (net of the related discounts on issuance) during 2018 and 
2017, respectively, under our commercial paper program. We repaid the outstanding balance with proceeds from 
the May 2019 issuance of senior notes discussed above. Borrowings were primarily to support acquisitions, new 
business opportunities and for general corporate purposes. 

•(cid:2) Common  Stock  Repurchase  Program —  For  the  periods  presented,  all  share  repurchases  have  been  made  in 
accordance  with  financial  plans  approved  by  our  Board  of  Directors.  We  repurchased  $244 million, 
$1,008 million (including $4 million paid in January 2019) and $750 million of our common stock during 2019, 
2018 and 2017, respectively. As a result of the pending acquisition of Advanced Disposal discussed in Pending 
Acquisition below, we limited our 2019 share repurchases to an amount sufficient to offset dilution impacts from 
our  stock-based  compensation  plans.  See  Note 14  to  the  Consolidated  Financial  Statements  for  additional 
information. 

In December 2019, we publicly confirmed that the Company has $1.32 billion remaining on its existing Board of 
Directors’ authorization to repurchase shares of the Company’s common stock. Any future share repurchases will 
be made at the discretion of management and will depend on factors similar to those considered by the Board of 
Directors in making dividend declarations. 

•(cid:2) Cash Dividends — For the periods presented, all dividends have been declared by our Board of Directors. 

We paid aggregate cash dividends of $876 million, $802 million and $750 million during 2019, 2018 and 2017, 
respectively. The increase in dividend payments is due to our quarterly per share dividend increasing from $0.425 

52 

 
 
 
 
 
 
 
 
 
 
 
    
     
    
    
 
    
 
   
  
  
 
 
 
 
 
 
 
 
  
  
 
     
    
  
    
  
   
  
 
 
 
  
  
 
 
 
 
in 2017 to $0.465 in 2018 and to $0.5125 in 2019 and has been offset, in part, by a reduction in our common 
stock outstanding as a result of our common stock repurchase program. 

In December 2019, we announced that our Board of Directors expects to increase the quarterly dividend from 
$0.5125 to $0.545 per share for dividends declared in 2020. However, all future dividend declarations are at the 
discretion of the Board of Directors and depend on various factors, including our net earnings, financial condition, 
cash required for future business plans, growth and acquisitions and other factors the Board of Directors may 
deem relevant. 

•(cid:2) Proceeds  from  the  Exercise  of  Common  Stock  Options —  The  exercise  of  common  stock  options  generated 
financing cash inflows of $67 million, $52 million and $95 million during 2019, 2018 and 2017, respectively. 
The year-over-year changes are generally due to the number of stock options exercised and the exercise price of 
those options. 

Free Cash Flow 

We are presenting free cash flow, which is a non-GAAP measure of liquidity, in our disclosures because we use this 
measure in the evaluation and management of our business. We define free cash flow as net cash provided by operating 
activities, less capital expenditures, plus proceeds from divestitures of businesses and other assets (net of cash divested). 
We believe it is indicative of our ability to pay our quarterly dividends, repurchase common stock, fund acquisitions and 
other investments and, in the absence of refinancings, to repay our debt obligations. Free cash flow is not intended to 
replace net cash provided by operating activities, which is the most comparable GAAP measure. We believe free cash 
flow gives investors useful insight into how we view our liquidity, but the use of free cash flow as a liquidity measure has 
material  limitations  because  it  excludes  certain  expenditures  that  are  required  or  that  we  have  committed  to,  such  as 
declared dividend payments and debt service requirements. 

Our calculation of free cash flow and reconciliation to net cash provided by operating activities is shown in the table 
below for the years ended December 31 (in millions), and may not be calculated the same as similarly-titled measures 
presented by other companies: 

2019 

2018 

2017 

Net cash provided by operating activities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $   3,874   $   3,570   $   3,180 
    (1,509)
Capital expenditures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 99 
Proceeds from divestitures of businesses and other assets (net of cash divested)  . . .   
Free cash flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $   2,105   $   2,084   $   1,770 

    (1,818) 
 49  

    (1,694) 
 208  

53 

 
 
 
 
 
 
 
 
 
 
 
     
     
     
  
  
  
 
 
Summary of Contractual Obligations 

The following table summarizes our contractual obligations as of December 31, 2019 and the anticipated effect of 

these obligations on our liquidity in future years (in millions): 

2020 

2021 

2022 

2023 

2024 

  Thereafter    Total 

Recorded Obligations: 
Expected environmental liabilities: (a) 
Final capping, closure and post-closure . . . . . . . . . . . . . . .    $  138  $  161  $  114  $
 44    
Environmental remediation . . . . . . . . . . . . . . . . . . . . . . . . .      
 57    
Non-cancelable operating lease obligations . . . . . . . . . . . .      
 215   
 660    

 33    
 58    
 252   
 629    

 27    
 63    
 228   
 823    

 96  $  133  $  2,587  $   3,229 
 232 
 34    
 628 
 51    
 181   
 4,089 
 646     1,220      9,701     13,679 

 72    
 359    
 3,018   

 22    
 40    
 195   

Debt payments (b) (c) (d) . . . . . . . . . . . . . . . . . . . . . . . . . .      
Unrecorded Obligations: (e) 
Interest on debt (f) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      
Estimated unconditional purchase obligations (g) . . . . . . .      

 371      3,446      5,552 
 847 
 379    
Anticipated liquidity impact as of December 31, 2019 . .    $ 1,679  $ 1,463  $ 1,365  $ 1,283  $ 1,833  $ 16,544  $  24,167 

 399    
 57    

 425    
 65    

 472    
 156    

 439    
 143    

 47    

(a)(cid:2) Environmental liabilities include final capping, closure, post-closure and environmental remediation costs recorded 
in our Consolidated Balance Sheet as of December 31, 2019, without the impact of discounting and inflation. Our 
recorded environmental liabilities for final capping, closure and post-closure will increase as we continue to place 
additional tons within the permitted airspace at our landfills. 

(b)(cid:2) These  amounts  represent  the  scheduled  principal  payments  related  to  our  long-term  debt  and  financing  leases, 

excluding interest. 

(c)(cid:2) Our  debt  obligations  as  of  December 31, 2019  include  $669 million  of  tax-exempt  bonds  with  term  interest  rate 
periods that expire within the next 12 months. If the remarketings of our bonds are unsuccessful, then the bonds can 
be  put  to  us,  requiring  immediate  repayment.  We  have  classified  the  anticipated  cash  flows  for  these  contractual 
obligations  based  on  the  scheduled  maturity  of  the  borrowings  for  purposes  of  this  disclosure.  For  additional 
information  regarding  the  classification  of  these  borrowings  in  our  Consolidated  Balance  Sheet  as  of 
December 31, 2019, refer to Note 7 to the Consolidated Financial Statements. 

(d)(cid:2) Our recorded debt obligations include non-cash adjustments associated with debt issuance costs, discounts, premiums 
and fair value adjustments attributable to terminated interest rate derivatives. These amounts have been excluded as 
they will not impact our liquidity in future periods. 

(e)(cid:2) Our unrecorded obligations represent operating lease obligations and purchase commitments from which we expect 
to  realize  an  economic  benefit  in  future  periods  and  interest  payable  on  our  debt.  We  have  also  made  certain 
guarantees, as discussed in Note 11  to the Consolidated Financial Statements, that we do not expect to materially 
affect our current or future financial position, results of operations or liquidity. 

(f)(cid:2) Interest on our fixed-rate debt was calculated based on contractual rates and interest on our variable-rate debt was 
calculated based on interest rates as of December 31, 2019. As of December 31, 2019, we had $122 million of accrued 
interest related to our debt obligations. 

(g)(cid:2) Our unconditional purchase obligations are for various contractual obligations that we generally incur in the ordinary 
course  of  our  business.  Certain  of  our  obligations  are  quantity  driven.  For  contracts  that  require  us  to  purchase 
minimum quantities of goods or services, we have estimated our future minimum obligations based on the current 
market  values  of  the  underlying  products  or  services  or  contractually  stated  amounts.  Accordingly,  the  amounts 
reported in the table are subject to change and actual cash flow obligations in the near future may be different. See 
Note 11 to the Consolidated Financial Statements for discussion of the nature and terms of our unconditional purchase 
obligations. 

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Pending Acquisition 

On  April 14,  2019,  we  entered  into  an  Agreement  and  Plan  of  Merger  (the  “Merger  Agreement”)  to  acquire  all 
outstanding shares of Advanced Disposal for $33.15 per share in cash, representing a total enterprise value of $4.9 billion 
when including approximately $1.9 billion of Advanced Disposal’s net debt. Advanced Disposal’s solid waste network 
includes 95 collection operations, 73 transfer stations, 41 owned or operated landfills and 22 owned or operated recycling 
facilities. On June 28, 2019, Advanced Disposal announced that 85.9% of the outstanding shares of its common stock 
entitled to vote were voted in favor of the proposal to adopt the Merger Agreement at a special meeting of stockholders 
held  that day. We  anticipate that  we will  obtain  antitrust regulatory  approval by  the  end of  March 2020  and  close the 
Advanced Disposal transaction soon thereafter. 

Critical Accounting Estimates and Assumptions 

In preparing our financial statements, we make numerous estimates and assumptions that affect the accounting for 
and recognition and disclosure of assets, liabilities, equity, revenues and expenses. We must make these estimates and 
assumptions because certain information that we use is dependent on future events, cannot be calculated with precision 
from available data or simply cannot be calculated. In some cases, these estimates are difficult to determine, and we must 
exercise significant judgment. In preparing our financial statements, the most difficult, subjective and complex estimates 
and the assumptions that present the greatest amount of uncertainty relate to our accounting for landfills, environmental 
remediation liabilities, long-lived asset impairments and reserves associated with our insured and self-insured claims. Each 
of these items is discussed in additional detail below and in Note 3 to the Consolidated Financial Statements. Actual results 
could differ materially from the estimates and assumptions that we use in the preparation of our financial statements. 

Landfills 

Accounting for landfills requires that significant estimates and assumptions be made regarding (i) the cost to construct 
and develop each landfill asset; (ii) the estimated fair value of final capping, closure and post-closure asset retirement 
obligations,  which  must  consider  both  the  expected  cost  and  timing  of  these  activities;  (iii) the  determination  of  each 
landfill’s remaining permitted and expansion airspace and (iv) the airspace associated with each final capping event. 

Landfill  Costs —  We  estimate  the  total  cost  to  develop  each  of  our  landfill  sites  to  its  remaining  permitted  and 
expansion airspace. This estimate includes such costs as landfill liner material and installation, excavation for airspace, 
landfill leachate collection systems, landfill gas collection systems, environmental monitoring equipment for groundwater 
and landfill gas, directly related engineering, capitalized interest, on-site road construction and other capital infrastructure 
costs. Additionally, landfill development includes all land purchases for the landfill footprint and required landfill buffer 
property. The projection of these landfill costs is dependent, in part, on future events. The remaining amortizable basis of 
each  landfill  includes  costs  to  develop  a  site  to  its  remaining  permitted  and  expansion  airspace  and  includes  amounts 
previously expended and capitalized, net of accumulated airspace amortization, and projections of future purchase and 
development costs. 

Final Capping Costs — We estimate the cost for each final capping event based on the area to be capped and the 
capping materials and activities required. The estimates also consider when these costs are anticipated to be paid and factor 
in inflation and discount rates. Our engineering personnel allocate landfill final capping costs to specific final capping 
events. The landfill airspace associated with each final capping event is then quantified and the final capping costs for 
each event are amortized over the related airspace associated with the event as waste is disposed of at the landfill. We 
review these costs annually, or more often if significant facts change. Changes in estimates, such as timing or cost of 
construction, for final capping events immediately impact the required liability and the corresponding asset. When the 
change in estimate relates to a fully consumed asset, the adjustment to the asset must be amortized immediately through 
expense. When the change in estimate relates to a final capping event that has not been fully consumed, the adjustment to 
the asset is recognized in income prospectively as a component of landfill airspace amortization. 

Closure and Post-Closure Costs — We base our estimates for closure and post-closure costs on our interpretations of 
permit and regulatory requirements for closure and post-closure monitoring and maintenance. The estimates for landfill 

55 

closure and post-closure costs also consider when the costs are anticipated to be paid and factor in inflation and discount 
rates. The possibility of changing legal and regulatory requirements and the forward-looking nature of these types of costs 
make any estimation or assumption less certain. Changes in estimates for closure and post-closure events immediately 
impact the required liability and the corresponding asset. When the change in estimate relates to a fully consumed asset, 
the adjustment to the asset must be amortized immediately through expense. When the change in estimate relates to a 
landfill asset that has not been fully consumed, the adjustment to the asset is recognized in income prospectively as a 
component of landfill airspace amortization. 

Remaining  Permitted  Airspace —  Our  engineers,  in  consultation  with  third-party  engineering  consultants  and 
surveyors, are responsible for determining remaining permitted airspace at our landfills. The remaining permitted airspace 
is determined by an annual survey, which is used to compare the existing landfill topography to the expected final landfill 
topography. 

Expansion  Airspace —  We  also  include  currently  unpermitted  expansion  airspace  in  our  estimate  of  remaining 
permitted and expansion airspace in certain circumstances. First, to include airspace associated with an expansion effort, 
we must generally expect the initial expansion permit application to be submitted within one year and the final expansion 
permit to be received within five years. Second, we must believe that obtaining the expansion permit is likely, considering 
the following criteria: 

•(cid:2) Personnel are actively working on the expansion of an existing landfill, including efforts to obtain land use and 

local, state or provincial approvals; 

•(cid:2) We have a legal right to use or obtain land to be included in the expansion plan; 
•(cid:2) There are no significant known technical, legal, community, business, or political restrictions or similar issues 

that could negatively affect the success of such expansion; and 

•(cid:2) Financial analysis has been completed based on conceptual design, and the results demonstrate that the expansion 

meets Company criteria for investment. 

For unpermitted airspace to be initially included in our estimate of remaining permitted and expansion airspace, the 
expansion  effort  must  meet  all  the  criteria  listed  above.  These  criteria  are  evaluated  by  our  field-based  engineers, 
accountants, managers and others to identify potential obstacles to obtaining the permits. Once the unpermitted airspace 
is included, our policy provides that airspace may continue to be included in remaining permitted and expansion airspace 
even if certain of these criteria are no longer met as long as we continue to believe we will ultimately obtain the permit, 
based on the facts and circumstances of a specific landfill. In these circumstances, continued inclusion must be approved 
through a landfill-specific review process that includes approval by our Chief Financial Officer on a quarterly basis.  

When we include the expansion airspace in our calculations of remaining permitted and expansion airspace, we also 
include the projected costs for development, as well as the projected asset retirement costs related to final capping, closure 
and post-closure of the expansion in the amortization basis of the landfill. 

Once  the  remaining  permitted  and  expansion  airspace  is  determined  in  cubic  yards,  an  airspace  utilization  factor 
(“AUF”) is established to calculate the remaining permitted and expansion capacity in tons. The AUF is established using 
the measured density obtained from previous annual surveys and is then adjusted to account for future settlement. The 
amount of settlement that is forecasted will take into account several site-specific factors including current and projected 
mix of waste type, initial and projected waste density, estimated number of years of life remaining, depth of underlying 
waste, anticipated access to moisture through precipitation or recirculation of landfill leachate and operating practices. In 
addition, the initial selection of the AUF is subject to a subsequent multi-level review by our engineering group and the 
AUF used is reviewed on a periodic basis and revised as necessary. Our historical experience generally indicates that the 
impact of settlement at a landfill is greater later in the life of the landfill when the waste placed at the landfill approaches 
its highest point under the permit requirements. 

After determining the costs and remaining permitted and expansion capacity at each of our landfills, we determine the 
per  ton  rates  that  will  be  expensed  as  waste  is  received  and  deposited  at  the  landfill  by  dividing  the  costs  by  the 

56 

corresponding number of tons. We calculate per ton amortization rates for each landfill for assets associated with each 
final  capping event, for  assets  related  to  closure  and post-closure  activities  and  for  all  other  costs  capitalized  or  to be 
capitalized in the future. These rates per ton are updated annually, or more often, as significant facts change. 

It is possible that actual results, including the amount of costs incurred, the timing of final capping, closure and post-
closure  activities,  our  airspace  utilization  or  the  success  of  our  expansion  efforts  could  ultimately  turn  out  to  be 
significantly different from our estimates and assumptions. To the extent that such estimates, or related assumptions, prove 
to be significantly different than actual results, lower profitability may be experienced due to higher amortization rates or 
higher  expenses;  or  higher  profitability  may  result  if  the  opposite  occurs.  Most  significantly,  if  it  is  determined  that 
expansion capacity should no longer be considered in calculating the recoverability of a landfill asset, we may be required 
to recognize an asset impairment or incur significantly higher amortization expense. If at any time management makes the 
decision to abandon the expansion effort, the capitalized costs related to the expansion effort are expensed immediately. 

Environmental Remediation Liabilities 

A significant portion of our operating costs and capital expenditures could be characterized as costs of environmental 
protection. The nature of our operations, particularly with respect to the construction, operation and maintenance of our 
landfills subjects us to an array of laws and regulations relating to the protection of the environment. Under current laws 
and  regulations,  we  may  have  liabilities  for  environmental  damage  caused  by  operations,  or  for  damage  caused  by 
conditions that existed before we acquired a site. These liabilities include PRP investigations, settlements, and certain legal 
and consultant fees, as well as costs directly associated with site investigation and clean up, such as materials, external 
contractor costs and incremental internal costs directly related to the remedy. We provide for expenses associated with 
environmental remediation obligations when such amounts are probable and can be reasonably estimated. We routinely 
review  and  evaluate  sites  that  require  remediation  and  determine  our  estimated  cost  for  the  likely  remedy  based  on  a 
number of estimates and assumptions. 

Where  it  is  probable  that  a  liability  has  been  incurred,  we  estimate  costs  required  to  remediate  sites  based  on 
site-specific facts and circumstances. We routinely review and evaluate sites that require remediation, considering whether 
we were an owner, operator, transporter, or generator at the site, the amount and type of waste hauled to the site and the 
number of years we were associated with the site. Next, we review the same type of information with respect to other 
named  and  unnamed  PRPs.  Estimates  of  the  costs  for  the  likely  remedy  are  then  either  developed  using  our  internal 
resources or by third-party environmental engineers or other service providers. Internally developed estimates are based 
on: 

•(cid:2) Management’s judgment and experience in remediating our own and unrelated parties’ sites; 
•(cid:2)

Information available from regulatory agencies as to costs of remediation; 

•(cid:2) The  number,  financial  resources  and  relative  degree  of  responsibility  of  other  PRPs  who  may  be  liable  for 

remediation of a specific site; and 

•(cid:2) The typical allocation of costs among PRPs, unless the actual allocation has been determined. 

Long-Lived Asset Impairments 

We assess our long-lived assets for impairment as required under the applicable accounting standards. If necessary, 
impairments are recorded in (gain) loss from divestitures, asset impairments and unusual items, net in our Consolidated 
Statement of Operations. 

Property and Equipment, Including Landfills and Definite-Lived Intangible Assets — We monitor the carrying value 
of our long-lived assets for potential impairment on an ongoing basis and test the recoverability of such assets generally 
using significant unobservable (“Level 3”) inputs whenever events or changes in circumstances indicate that their carrying 
amounts may not be recoverable. These events or changes in circumstances, including management decisions pertaining 
to  such  assets,  are  referred  to  as  impairment  indicators.  If  an  impairment  indicator  occurs,  we  perform  a  test  of 
recoverability by comparing the carrying value of the asset or asset group to its undiscounted expected future cash flows. 

57 

If cash flows cannot be separately and independently identified for a single asset, we will determine whether an impairment 
has occurred for the group of assets for which we can identify the projected cash flows. If the carrying values are in excess 
of undiscounted expected future cash flows, we measure any impairment by comparing the fair value of the asset or asset 
group to its carrying value and the difference is recorded in the period that the impairment indicator occurs. Fair value is 
generally determined by considering (i) internally developed discounted projected cash flow analysis of the asset or asset 
group; (ii) actual third-party valuations and/or (iii) information available regarding the current market for similar assets. 
Estimating  future  cash  flows  requires  significant  judgment  and  projections  may  vary  from  the  cash  flows  eventually 
realized, which could impact our ability to accurately assess whether an asset has been impaired. 

The assessment of impairment indicators and the recoverability of our capitalized costs associated with landfills and 
related expansion projects require significant judgment due to the unique nature of the waste industry, the highly regulated 
permitting process and the sensitive estimates involved. During the review of a landfill expansion application, a regulator 
may initially deny the expansion application although the expansion permit is ultimately granted. In addition, management 
may periodically divert waste from one landfill to another to conserve remaining permitted landfill airspace, or a landfill 
may be required to cease accepting waste, prior to receipt of the expansion permit. However, such events occur in the 
ordinary course of business in the waste industry and do not necessarily result in impairment of our landfill assets because, 
after consideration of all facts, such events may not affect our belief that we will ultimately obtain the expansion permit. 
As a result, our tests of recoverability, which generally make use of a probability-weighted cash flow estimation approach, 
may indicate that no impairment loss should be recorded. 

Indefinite-Lived  Intangible  Assets,  Including  Goodwill —  At  least  annually,  and  more  frequently  if  warranted,  we 
assess the indefinite-lived intangible assets including the goodwill of our reporting units for impairment using Level 3 
inputs. 

We first performed a qualitative assessment to determine if it was more likely than not that the fair value of a reporting 
unit was less than its carrying value. If the assessment indicated a possible impairment, we completed a quantitative review, 
comparing the estimated fair value of a reporting unit to its carrying amount, including goodwill. An impairment charge 
was recognized if the asset’s estimated fair value was less than its carrying amount. Fair value is typically estimated using 
an income approach. However, when appropriate, we may also use a market approach. The income approach is based on 
the long-term projected future cash flows of the reporting units. We discount the estimated cash flows to present value 
using a weighted average cost of capital that considers factors such as market assumptions, the timing of the cash flows 
and the risks inherent in those cash flows. We believe that this approach is appropriate because it provides a fair value 
estimate based upon the reporting units’ expected long-term performance considering the economic and market conditions 
that generally affect our business. The market approach estimates fair value by measuring the aggregate market value of 
publicly-traded companies with similar characteristics to our business as a multiple of their reported earnings. We then 
apply that multiple to the reporting units’ earnings to estimate their fair values. We believe that this approach may also be 
appropriate in certain circumstances because it provides a fair value estimate using valuation inputs from entities with 
operations and economic characteristics comparable to our reporting units. 

Fair  value  is  computed  using  several  factors,  including  projected  future  operating  results,  economic  projections, 
anticipated future cash flows, comparable marketplace data and the cost of capital. There are inherent uncertainties related 
to these factors and to our judgment in applying them in our analysis. However, we believe our methodology for estimating 
the fair value of our reporting units is reasonable. 

See Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations — (Gain) Loss 
from Divestitures, Asset Impairments and Unusual Items, Net and Note 6 to the Consolidated Financial Statements for 
information related to goodwill impairments recognized during the reported periods. 

Insured and Self-Insured Claims 

We have retained  a significant portion of  the risks  related  to our health  and welfare, general  liability,  automobile 
liability and workers’ compensation claims programs. The exposure for unpaid claims and associated expenses, including 
incurred but not reported losses, are based on an actuarial valuations and internal estimates. The accruals for these liabilities 

58 

could  be revised  if  future occurrences or  loss developments  significantly  differ  from  our  assumptions  used. Estimated 
recoveries associated with our insured claims are recorded as assets when we believe that the receipt of such amounts is 
probable. 

We use a wholly-owned insurance captive to insure the deductibles for our general liability, automobile liability and 
workers’  compensation  claims  programs.  We  continue  to  maintain  conventional  insurance  policies  with  third-party 
insurers. In addition to certain business and operating benefits of having a wholly-owned insurance captive, we expect to 
receive certain cash flow benefits related to the timing of tax deductions related to these claims. WM will pay an annual 
premium to the insurance captive, typically in the first quarter of the year, for the estimated losses based on the external 
actuarial analysis. These premiums are held in a restricted escrow account to be used solely for paying insurance claims, 
resulting in a transfer of risk from WM to the insurance captive and are allocated between current and long-term assets in 
our Consolidated Balance Sheets depending on timing on the use of funds. 

Off-Balance Sheet Arrangements 

We have financial interests in unconsolidated variable interest entities as discussed in Note 19 to the Consolidated 
Financial Statements. Additionally, we are party to guarantee arrangements with unconsolidated entities as discussed in 
the  Guarantees  section  of  Note 11  to  the  Consolidated  Financial  Statements.  These  arrangements  have  not  materially 
affected our financial position, results of operations or liquidity during the year ended December 31, 2019, nor are they 
expected to have a material impact on our future financial position, results of operations or liquidity. 

Inflation 

While  inflationary  increases  in  costs  can  affect  our  income  from  operations  margins,  we  believe  that  inflation 
generally has not had, and in the near future is not expected to have, any material adverse effect on our results of operations. 
However,  as  of  December 31,  2019,  approximately  30%  of  our  collection  revenues  are  generated  under  long-term 
agreements with price adjustments based on various indices intended to measure inflation. Additionally, management’s 
estimates  associated  with  inflation  have  had,  and  will  continue  to  have,  an  impact  on  our  accounting  for  landfill  and 
environmental remediation liabilities. 

Item 7A. Quantitative and Qualitative Disclosures about Market Risk. 

In  the  normal  course  of  business,  we  are  exposed  to  market  risks,  including  changes  in  interest  rates,  certain 
commodity prices and Canadian currency rates. From time to time, we use derivatives to manage some portion of these 
risks. The Company had no derivatives outstanding as of December 31, 2019. 

Interest Rate Exposure — Our exposure to market risk for changes in interest rates relates primarily to our financing 
activities. As of December 31, 2019, we had $13.6 billion of long-term debt, excluding the impacts of accounting for debt 
issuance costs, discounts, premiums and fair value adjustments attributable to terminated interest rate derivatives. We have 
$1.0  billion  of  debt  that  is  exposed  to  changes  in  market  interest  rates  within  the  next  12 months  comprised  of 
(i) $669 million  of  tax-exempt  bonds  with  term  interest  rate  periods  that  expire  within  the  next  12 months  and 
(ii) $355 million  of  variable-rate  tax-exempt  bonds  that  are  subject  to  repricing  on  either  a  daily  or  weekly  basis.  We 
currently  estimate  that  a 100-basis point  increase  in  the  interest  rates  of our  outstanding variable-rate  debt obligations 
would increase our 2020 interest expense by $7 million. 

Our remaining outstanding debt obligations have fixed interest rates through either the scheduled maturity of the debt 
or, for certain of our fixed-rate tax-exempt bonds, through the end of a term interest rate period that exceeds 12 months. 
The fair value of our fixed-rate debt obligations can increase or decrease significantly if market interest rates change. 

We performed a sensitivity analysis to determine how market rate changes might affect the fair value of our market 
risk-sensitive  debt  instruments.  This  analysis  is  inherently  limited  because  it  reflects  a  singular,  hypothetical  set  of 
assumptions. Actual market movements may vary significantly from our assumptions. An instantaneous, 100-basis point 

59 

increase in interest rates across all maturities attributable to these instruments would have decreased the fair value of our 
debt by approximately $1.0 billion as of December 31, 2019. 

We are also exposed to interest rate market risk from our cash and cash equivalent balances, as well as assets held in 
restricted trust funds and escrow accounts. These assets are generally invested in high quality, liquid instruments including 
money market funds that invest in U.S. government obligations with original maturities of three months or less. We believe 
that our exposure to changes in fair value of these assets due to interest rate fluctuations is insignificant as the fair value 
generally approximates our cost basis. We also invest a portion of our restricted trust and escrow account balances in 
available-for-sale securities, including U.S. Treasury securities, U.S. agency securities, municipal securities, mortgage- 
and asset-backed securities and equity securities, which generally mature over the next 10 years. 

Commodity  Price  Exposure —  In  the  normal  course  of  our  business,  we  are  subject  to  operating  agreements  that 
expose us to market risks arising from changes in the prices for commodities such as diesel fuel; recyclable materials, 
including old corrugated cardboard, old newsprint and plastics; and electricity, which generally correlates with natural gas 
prices in many of the markets in which we operate. We attempt to manage these risks through operational strategies that 
focus on capturing our costs in the prices we charge our customers for the services provided. Accordingly, as the market 
prices for these commodities increase or decrease, our revenues may also increase or decrease. 

Currency  Rate  Exposure —  We  have  operations  in  Canada  as  well  as  certain  support  functions  in  India.  Where 
significant,  we  have  quantified  and  described  the  impact  of  foreign  currency  translation  on  components  of  income, 
including operating revenue and operating expenses. However, the impact of foreign currency has not materially affected 
our results of operations. 

60 

 
 
Item 8. Financial Statements and Supplementary Data. 

INDEX TO 

CONSOLIDATED FINANCIAL STATEMENTS 

Reports of Independent Registered Public Accounting Firm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Consolidated Balance Sheets as of December 31, 2019 and 2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Consolidated Statements of Operations for the Years Ended December 31, 2019, 2018 and 2017 . . . . . . . . . . . . . .   
Consolidated Statements of Comprehensive Income for the Years Ended December 31, 2019, 2018 and 2017  . . .   
Consolidated Statements of Cash Flows for the Years Ended December 31, 2019, 2018 and 2017 . . . . . . . . . . . . . .   
Consolidated Statements of Changes in Equity for the Years Ended December 31, 2019, 2018 and 2017 . . . . . . . .   
Notes to Consolidated Financial Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

     Page 
62
67
68
68
69
70
71

61 

 
 
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

To the Board of Directors and Stockholders of Waste Management, Inc. 

Opinion on Internal Control over Financial Reporting 
We have audited Waste Management, Inc.’s internal control over financial reporting as of December 31, 2019, based on 
criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the 
Treadway Commission (2013 framework) (the COSO criteria). In our opinion, Waste Management, Inc. (the Company) 
maintained, in all material respects, effective internal control over financial reporting as of December 31, 2019, based on 
the COSO criteria. 

We  also  have  audited,  in  accordance  with  the  standards  of  the  Public  Company  Accounting  Oversight  Board  (United 
States) (PCAOB), the 2019 consolidated financial statements of the Company, and our report dated February 13, 2020 
expressed an unqualified opinion thereon. 

Basis for Opinion  
The Company’s management is responsible for maintaining effective internal control over financial reporting and for its 
assessment of the effectiveness of internal control over financial reporting included in the accompanying Management’s 
Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal 
control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are 
required  to  be  independent  with  respect  to  the  Company  in  accordance  with  the  U.S.  federal  securities  laws  and  the 
applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. 

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform 
the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained 
in all material respects. 

Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material 
weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed 
risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit 
provides a reasonable basis for our opinion. 

Definition and Limitations of Internal Control Over Financial Reporting   
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability  of  financial  reporting  and  the  preparation  of  financial  statements  for  external  purposes  in  accordance  with 
generally accepted accounting principles. A company’s internal control over financial reporting includes those policies 
and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the 
transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded 
as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, 
and that receipts and expenditures of the company are being made only in accordance with authorizations of management 
and  directors  of  the  company;  and  (3) provide  reasonable  assurance  regarding  prevention  or  timely  detection  of 
unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial 
statements.   

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

Houston, Texas 
February 13, 2020 

/s/ ERNST & YOUNG LLP 

62 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

To the Board of Directors and Stockholders of Waste Management, Inc. 

Opinion on the Financial Statements 
We  have  audited  the  accompanying  consolidated  balance  sheets  of  Waste  Management,  Inc.  (the  Company)  as  of 
December 31, 2019 and 2018, the related consolidated statements of operations, comprehensive income, cash flows, and 
changes in equity for each of the three years in the period ended December 31, 2019, and the related notes (collectively 
referred to as the “consolidated financial statements”). In our opinion, the consolidated financial statements present fairly, 
in  all  material  respects,  the  financial  position  of  the  Company  at  December 31,  2019  and  2018,  and  the  results  of  its 
operations and its cash flows for each of the three years in the period ended December 31, 2019, in conformity with U.S. 
generally accepted accounting principles. 

We  also  have  audited,  in  accordance  with  the  standards  of  the  Public  Company  Accounting  Oversight  Board  (United 
States)  (PCAOB),  the  Company’s  internal  control over  financial  reporting  as  of December 31,  2019, based on  criteria 
established  in  Internal  Control-Integrated  Framework  issued  by  the  Committee  of  Sponsoring  Organizations  of  the 
Treadway  Commission  (2013  framework),  and  our  report  dated  February 13,  2020  expressed  an  unqualified  opinion 
thereon. 

Adoption of ASU No. 2016-02 (Topic 842) 
As discussed in Note 2 to the consolidated financial statements, the Company changed its method of accounting for leases 
in the 2019 financial statements to reflect the accounting method change due to the adoption of ASU No. 2016-02, Leases 
(Topic 842), and the related amendments. 

Basis for Opinion 
These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion 
on the Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB 
and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and 
the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.   

We  conducted  our  audits  in  accordance  with  the  standards  of  the  PCAOB.  Those  standards  require  that  we  plan  and 
perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, 
whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of 
the  financial  statements,  whether  due  to  error  or  fraud,  and  performing  procedures  that  respond  to  those  risks.  Such 
procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. 
Our audits also included evaluating the accounting principles used and significant estimates made by management, as well 
as evaluating the overall presentation of the financial statements. We believe that our audits provide a reasonable basis for 
our opinion. 

Critical Audit Matters  
The critical audit matters communicated below are matters arising from the current period audit of the financial statements 
that  were  communicated  or  required  to  be  communicated  to  the  audit  committee  and  that:  (1) relate  to  accounts  or 
disclosures that are material to the financial statements and (2) involved our especially challenging, subjective or complex 
judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated financial 
statements,  taken  as  a  whole,  and  we  are  not,  by  communicating  the  critical  audit  matters  below,  providing  separate 
opinions on the critical audit matters or on the accounts or disclosures to which they relate. 

63 

 
 
 
 
 
 
 
 
 
Landfill Amortization 

Description  of 
Matter 

the 

At  December 31,  2019,  the  Company’s  landfill  assets  totaled  $6.6  billion  and  the 
associated amortization expense for 2019 was $575 million. As discussed in Note 3 of the 
financial  statements,  the  Company  updates  the  estimates  used  to  calculate  individual 
landfill  amortization  rates  at  least  annually,  or  more  often  if  significant  facts  change. 
Landfill amortization rates are used in the computation of landfill amortization expense. 

How  We  Addressed 
the  Matter 
in  Our 
Audit 

Auditing landfill amortization rates and related amortization expense is complex due to 
the  highly  judgmental  nature  of  assumptions  used  in  estimating  the  rates.  Significant 
assumptions  used  in  the  calculation  of  the  rates  include:  estimated  future  development 
costs associated with the construction and retirement of the landfill, estimated remaining 
permitted  airspace  and  unpermitted  expansion  airspace,  airspace  utilization  factors, 
projected annual tonnage intakes, and projected timing of retirement activities. 

We obtained an understanding, evaluated the design, and tested the operating effectiveness 
of  the  Company’s  controls  over  determining  landfill  amortization  rates  and  calculating 
amortization expense. Our audit procedures included, among others, testing controls over: 
the Company’s process for evaluating and updating the significant assumptions used in 
the  development  of  the  landfill  amortization  rates,  management’s  review  of  those 
significant assumptions, and the mathematical accuracy of the calculation and recording 
of amortization expense.  

To test the landfill asset amortization rates, our audit procedures included, among others, 
assessing  methodologies  used  by  the  Company  and  testing  the  significant  assumptions 
discussed above, inclusive of the underlying data used by the Company in its development 
of these assumptions. We compared the significant assumptions used by management to 
historical trends and, when available, to comparable size landfills accepting a similar type 
of waste. Regarding unpermitted expansion airspace, we evaluated the Company’s criteria 
for  inclusion  in  remaining  airspace.  In  addition,  we  considered  the  professional 
qualifications  and  objectivity  of  management’s  internal  engineers  responsible  for 
developing the assumptions. We involved EY’s engineering specialists to assist with the 
application  of  these  procedures.  We  also  tested  the  completeness  and  accuracy  of  the 
historical data utilized in the development of the landfill amortization rates. 

Landfill – Final Capping, Closure and Post-Closure Costs 

Description  of 
Matter 

the 

At  December 31,  2019,  the  carrying  value  of  the  Company’s  landfill  asset  retirement 
obligations related to final capping, closure and post-closure costs totaled $1.9 billion. As 
discussed in Note 3 of the financial statements, the Company updates the estimates used 
to  measure  the  asset  retirement  obligations  annually,  or  more  often  if  significant  facts 
change. 

Auditing the landfill asset retirement obligation is complex due to the highly judgmental 
nature of the assumptions used in the measurement process. These assumptions include:  
estimated future costs associated with the capping, closure and post closure activities at 
each specific landfill; airspace consumed to date in relation to total estimated permitted 
airspace;  the  projected  annual  tonnage  intake;  and  the  projected  timing  of  retirement 
activities. 

How  We  Addressed 
the  Matter 
in  Our 
Audit 

We obtained an understanding, evaluated the design, and tested the operating effectiveness 
of the Company’s controls over the calculation of asset retirement obligations. Our audit 
procedures included, among others, testing the Company’s controls over the landfill asset 
retirement  obligation  estimation  process  and  management’s  review  of  the  significant 

64 

 
 
 
 
 
 
 
 
 
 
 
 
Description  of 
Matter 

the 

assumptions used in the estimation of the liability, including the amount and timing of 
retirement costs. 

To test the landfill asset retirement obligation valuation, we performed audit procedures 
that included, among others, assessing methodologies used by the Company, testing the 
completeness of activities included in the estimate (e.g., gas monitoring and extraction), 
and testing the significant assumptions discussed above, inclusive of the underlying data 
used  by  the  Company  in  its  development  of  these  assumptions.  We  compared  the 
significant assumptions used by management to historical trends and, when available, to 
comparable size landfills accepting the same type of waste. In addition, we considered the 
professional qualifications and objectivity of management’s internal engineers responsible 
for developing the assumptions. We involved EY and external engineering specialists to 
assist us with these procedures. Specifically, we utilized the EY engineering specialists to 
evaluate the reasons for significant changes in assumptions from the historical trend, and 
to determine whether the change from the historical trend was appropriate and identified 
timely. We utilized the external engineers to evaluate the estimates of remaining landfill 
airspace. We also tested the completeness and accuracy of the historical data utilized in 
preparing the estimate. 

Environmental Remediation Liabilities 

At  December 31,  2019,  environmental  remediation  liabilities  totaled  $240  million.  As 
discussed in Note 3 of the financial statements, the Company performs a review of sites 
that  require  remediation  and  prepares  cost  estimates  for  the  anticipated  remedy  using 
internal resources and, as needed, external resources (e.g., environmental engineers). The 
Company estimates the costs required to remediate sites based on: site-specific facts and 
circumstances;  input  from  third  party  engineers  or  management’s  judgment  and 
experience in remediating their own and unrelated parties’ sites; and information available 
from regulatory agencies as to costs of remediation. The liability recorded by the Company 
represents its estimated share of the total obligation to remediate the site. The number of 
other  potentially  responsible  parties  (PRP’s)  who  may  be  liable  for  remediation  of  a 
specific site, their financial resources, and their relative degree of responsibility are used 
to determine the Company’s estimated share of the total obligation. Where the amount of 
an environmental remediation liability and the timing of the payments are fixed or reliably 
determinable, the forecasted cost is inflated until the expected time of payment and then 
discounted back to the present value.  

Auditing environmental remediation liabilities is complex due to the highly judgmental 
nature of the assumptions used in the estimate. Significant judgment can be involved in 
determining whether the environmental liability is reasonably estimable. If the liability is 
determined to be reasonably estimable, significant assumptions used in the accounting for 
environmental  remediation  liabilities  include:  estimating  the  internal  and external  costs 
directly  associated  with  site  investigation  and  clean  up,  potential  settlements  with 
regulatory  bodies  or  other  affected  parties,  and  legal  and  consultant  fees;  as  well  as 
determining the degree to which the remediation obligation is shared with other parties.  

65 

 
 
 
 
 
 
 
 
How  We  Addressed 
the  Matter 
in  Our 
Audit 

We obtained an understanding, evaluated the design and tested the operating effectiveness 
of the Company’s controls over the calculation of environmental remediation liabilities. 
Our audit procedures included, among others, testing controls over management’s review 
of:  the  estimated  costs  to  perform  the  remedial  obligation,  as  provided  by  a  regulatory 
agency or determined by a PRP group or internal engineers; the identification of PRPs and 
the  Company’s  assumptions  regarding  the  degree  of  responsibility  for  the  action;  and 
management’s controls over the completeness and accuracy of the calculated remediation 
liability. 

To test the environmental liabilities, we performed audit procedures that included, among 
others,  assessing  methodologies  used  by  the  Company  and  testing  the  significant 
assumptions discussed above, as well as the underlying costs and other estimates used by 
the  Company  in  its  development  of  these  assumptions.  We  compared  the  significant 
assumptions  used  by  management  to  historical  data  and  trends,  or  to  notifications  or 
decisions from regulatory agencies or the PRP group specifying remedial plans of action 
required,  as  available.  When  appropriate  to  discount  the  liability,  we  evaluate  the 
appropriateness  of  the  discount  rate  and  inflation  rate  utilized  and  the  accuracy  of  the 
computation. We also involve EY engineering specialists to assist us with evaluating the 
completeness of the Company’s environmental liabilities.  

/s/ ERNST & YOUNG LLP 

We have served as the Company’s auditor since 2002. 

Houston, Texas 
February 13, 2020 

66 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
WASTE MANAGEMENT, INC. 

CONSOLIDATED BALANCE SHEETS 
(In Millions, Except Share and Par Value Amounts) 

Current assets: 

ASSETS 

Cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Accounts receivable, net of allowance for doubtful accounts of $28 and $29, respectively . . .   
Other receivables  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Parts and supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Total current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

 3,561   $ 
 1,949  
 370  
 106  
 223  
 6,209  

 61 
 1,931 
 344 
 102 
 207 
 2,645 

Property and equipment, net of accumulated depreciation and amortization of $18,657 and 

December 31,  

(cid:2)(cid:2)(cid:2)(cid:2)(cid:2)

2019 

2018 

$18,264, respectively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Goodwill  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other intangible assets, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Restricted trust and escrow accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Investments in unconsolidated entities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

    11,942 
 6,430 
 572 
 296 
 406 
 359 
Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $   27,743   $  22,650 

    12,893  
 6,532  
 521  
 313  
 483  
 792  

Current liabilities: 

LIABILITIES AND EQUITY 

Accounts payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Accrued liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Deferred revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Current portion of long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Total current liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Long-term debt, less current portion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Deferred income taxes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Landfill and environmental remediation liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other liabilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Total liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

 1,065   $   1,037 
 1,117 
 1,327  
 522 
 534  
 432 
 218  
 3,108 
 3,144  
 9,594 
    13,280  
 1,291 
 1,407  
 1,828 
 1,930  
 553 
 912  
    16,374 
    20,673  

Commitments and contingencies 
Equity: 

Waste Management, Inc. stockholders’ equity: 

Common stock, $0.01 par value; 1,500,000,000 shares authorized; 630,282,461 shares 

 6 
issued . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 4,993 
Additional paid-in capital  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 9,797 
Retained earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 (87)
Accumulated other comprehensive income (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
    (8,434)
Treasury stock at cost, 205,956,366 and 206,299,352 shares, respectively . . . . . . . . . . . . . . .   
 6,275 
Total Waste Management, Inc. stockholders’ equity  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 1 
Noncontrolling interests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Total equity  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 6,276 
Total liabilities and equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $   27,743   $  22,650 

 6  
 5,049  
    10,592  
 (8) 
    (8,571) 
 7,068  
 2  
 7,070  

See Notes to Consolidated Financial Statements. 

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WASTE MANAGEMENT, INC. 

CONSOLIDATED STATEMENTS OF OPERATIONS 
(In Millions, Except per Share Amounts) 

Operating revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Costs and expenses: 

Operating  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Selling, general and administrative . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Depreciation and amortization  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Restructuring  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
(Gain) loss from divestitures, asset impairments and unusual items, net . . . .   

Income from operations  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other income (expense): 

Interest expense, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Loss on early extinguishment of debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Equity in net losses of unconsolidated entities . . . . . . . . . . . . . . . . . . . . . . . . .   
Other, net  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

Income before income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Income tax expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Consolidated net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Less: Net income (loss) attributable to noncontrolling interests . . . . . . . . . . .   
Net income attributable to Waste Management, Inc. . . . . . . . . . . . . . . . . . . . . . .    $ 
Basic earnings per common share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Diluted earnings per common share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 

Years Ended December 31,  
2018 
 14,914   $ 

2019 
 15,455   $ 

2017 
 14,485 

 9,496  
 1,631  
 1,574  
 6  
 42  
 12,749  
 2,706  

 9,249  
 1,453  
 1,477  
 4  
 (58) 
 12,125  
 2,789  

 (411) 
 (85) 
 (55) 
 (50) 
 (601) 
 2,105  
 434  
 1,671  
 1  
 1,670   $ 
 3.93   $ 
 3.91   $ 

 (374) 
 —  
 (41) 
 2  
 (413) 
 2,376  
 453  
 1,923  
 (2) 
 1,925   $ 
 4.49   $ 
 4.45   $ 

 9,021 
 1,468 
 1,376 
 — 
 (16)
 11,849 
 2,636 

 (363)
 (6)
 (68)
 (8)
 (445)
 2,191 
 242 
 1,949 
 — 
 1,949 
 4.44 
 4.41 

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME 
(In Millions) 

Consolidated net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Other comprehensive income (loss), net of tax: 

Derivative instruments, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Available-for-sale securities, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Foreign currency translation adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Post-retirement benefit obligation, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other comprehensive income (loss), net of tax . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Comprehensive income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Less: Comprehensive income (loss) attributable to noncontrolling interests .   
Comprehensive income attributable to Waste Management, Inc. . . . . . . . . . . . .    $ 

Years Ended December 31,  
2018 
 1,923   $ 

2019 
 1,671   $ 

2017 
 1,949 

 8  
 15  
 55  
 1  
 79  
 1,750  
 1  
 1,749   $ 

 8  
 5  
 (105) 
 2  
 (90) 
 1,833  
 (2) 
 1,835   $ 

 7 
 2 
 76 
 3 
 88 
 2,037 
 — 
 2,037 

See Notes to Consolidated Financial Statements. 

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WASTE MANAGEMENT, INC. 

CONSOLIDATED STATEMENTS OF CASH FLOWS 
(In Millions) 

Years Ended December 31,  
2018 

2017 

2019 

(cid:2)(cid:2)(cid:2)

Cash flows from operating activities: 
Consolidated net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Adjustments to reconcile consolidated net income to net cash provided by operating 

 1,671   $ 

 1,923   $ 

 1,949 

activities: 

Depreciation and amortization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      
Deferred income tax expense (benefit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      
Interest accretion on landfill liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      
Provision for bad debts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      
Equity-based compensation expense  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      
Net gain on disposal of assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      
(Gain) loss from divestitures, asset impairments and other, net . . . . . . . . . . . . . . . . . . . . . .      
Equity in net losses of unconsolidated entities, net of dividends . . . . . . . . . . . . . . . . . . . . .      
Loss on early extinguishment of debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     
Change in operating assets and liabilities, net of effects of acquisitions and divestitures: 

Receivables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      
Other current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      
Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      
Accounts payable and accrued liabilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      
Deferred revenues and other liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      
Net cash provided by operating activities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      
Cash flows from investing activities: 

Acquisitions of businesses, net of cash acquired  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      
Capital expenditures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      
Proceeds from divestitures of businesses and other assets (net of cash divested) . . . . . . . . .      
Other, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      
Net cash used in investing activities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      
Cash flows from financing activities: 

New borrowings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      
Debt repayments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      
Premiums paid on early extinguishment of debt  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     
Net commercial paper borrowings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      
Common stock repurchase program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      
Cash dividends . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      
Exercise of common stock options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      
Tax payments associated with equity-based compensation transactions  . . . . . . . . . . . . . . .      
Other, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      
Net cash provided by (used in) financing activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      
Effect of exchange rate changes on cash, cash equivalents and restricted cash and cash 

 1,574  
 100  
 98  
 39  
 86  
 (27) 
 113  
 55  
 85  

 (53) 
 (23) 
 10  
 243  
 (97)
 3,874 

 (521) 
 (1,818) 
 49  
 (86) 
 (2,376) 

 4,683  
 (533) 
 (84) 
 (1,001) 
 (248) 
 (876) 
 67  
 (33) 
 (11) 
 1,964  

 1,477  
 25  
 95  
 54  
 89  
 (47) 
 (58) 
 41  
 —  

 (16) 
 (16) 
 (14) 
 203  
 (186) 
 3,570  

 (460) 
 (1,694) 
 208  
 (223) 
 (2,169) 

 359  
 (499) 
 —  
 453  
 (1,004) 
 (802) 
 52  
 (29) 
 (38) 
 (1,508) 

 1,376 
 (251)
 92 
 43 
 101 
 (20)
 43 
 39 
 6 

 (271)
 50 
 (66)
 126 
 (37)
 3,180 

 (198)
 (1,509)
 99 
 (12)
 (1,620)

 1,479 
 (1,907)
 (8)
 513 
 (750)
 (750)
 95 
 (47)
 14 
 (1,361)

equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      
Increase (decrease) in cash, cash equivalents and restricted cash and cash equivalents  . . . . . .      
Cash, cash equivalents and restricted cash and cash equivalents at beginning of period . . . . . .      
Cash, cash equivalents and restricted cash and cash equivalents at end of period . . . . . . . . . . .    $ 

 2  
 3,464  
 183  
 3,647   $ 

 (3) 
 (110) 
 293  
 183   $ 

 — 
 199 
 94 
 293 

Reconciliation of cash, cash equivalents and restricted cash and cash equivalents at end 

of period: 

Cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Restricted cash and cash equivalents included in other current assets . . . . . . . . . . . . . . . . . . . .     
Restricted cash and cash equivalents included in restricted trust and escrow accounts . . . . . . .     
Cash, cash equivalents and restricted cash and cash equivalents at end of period . . . . . . . . . . .    $ 

 3,561   $ 
 15  
 71  
 3,647   $ 

 61   $ 
 49  
 73  
 183   $ 

 22 
 70 
 201 
 293 

See Notes to Consolidated Financial Statements. 

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WASTE MANAGEMENT, INC. 

CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY 
(In Millions, Except Shares in Thousands) 

Waste Management, Inc. Stockholders’ Equity 

  Common Stock 

  Additional    
  Paid-In    (cid:2)Retained(cid:2)   Comprehensive  Treasury Stock 

  Accumulated   
Other 

   Total     Shares    Amounts    Capital     Earnings    Income (Loss)    Shares    Amounts   

  Noncontrolling 
Interests 

Balance, December 31, 2016 . . . . .    $  5,320     630,282    $ 
Consolidated net income . . . . . . . .        1,949   
 —      
Other comprehensive  

 6    $ 
 —      

 4,850    $ 
 —      

 7,388    $ 
 1,949      

 (80)   (190,967)  $  (6,867)   $ 
 —      
 —      
 —    

income (loss), net of tax . . . . . . .      

 88   

 —      

 —      

 —      

 —      

 88    

 —      

 —      

Cash dividends declared of $1.70 

per common share . . . . . . . . . . .      

 (750) 

 —      

 —      

 —      

 (750)    

 —    

 —      

 —      

Equity-based compensation 

transactions, net of tax . . . . . . . .      

 185   

 —      

 —      

 38      

 1      

 —    

 4,064      

 146      

Common stock repurchase  

 —      
program . . . . . . . . . . . . . . . . . . .      
Other, net . . . . . . . . . . . . . . . . . . .      
 —      
Balance, December 31, 2017 . . . . .    $  6,042     630,282    $ 
Adoption of new accounting 

 (750) 
 —   

 —      
 —      
 6    $ 

 45      
 —      
 4,933    $ 

 —      
 —      
 8,588    $ 

 —    
 —    

 (795)     
 (10,058)    
 —      
 (3)    
 8     (196,964)  $  (7,516)   $ 

standards . . . . . . . . . . . . . . . . . .      

 80   
Consolidated net income . . . . . . . .        1,923   
Other comprehensive  

 —      
 —      

 —      
 —      

 —      
 —      

 85      
 1,925      

 (5)  
 —    

 —      
 —      

 —      
 —      

income (loss), net of tax . . . . . . .      

 (90) 

 —      

 —      

 —      

 —      

 (90)  

 —      

 —      

Cash dividends declared of $1.86 

per common share . . . . . . . . . . .      

 (802) 

 —      

 —      

 —      

 (802)    

 —    

 —      

 —      

Equity-based compensation 

transactions, net . . . . . . . . . . . . .      

 151   

 —      

 —      

 60      

 1      

 —    

 2,345      

 90      

Common stock repurchase  

program . . . . . . . . . . . . . . . . . . .       (1,008) 

 —      

 —      

 —      

 —      

 —    

 (11,673)      (1,008)     

Divestiture of noncontrolling 

interest  . . . . . . . . . . . . . . . . . . .      
 —      
Other, net . . . . . . . . . . . . . . . . . . .      
 —      
Balance, December 31, 2018 . . . . .    $  6,276     630,282    $ 
Consolidated net income . . . . . . . .        1,671   
 —      
Other comprehensive 

 (19) 
 (1) 

 —      
 —      
 6    $ 
 —      

 —      
 —      
 4,993    $ 
 —      

 —      
 —      
 9,797    $ 
 1,670      

 —      
 —      
 —    
 —    
 —      
 (7)    
 (87)   (206,299)  $  (8,434)   $ 
 —      
 —      
 —    

income (loss), net of tax . . . . . . .      

 79   

 —      

 —      

 —      

 —      

 79    

 —      

 —      

Cash dividends declared of $2.05 

per common share . . . . . . . . . . .      

 (876) 

 —      

 —      

 —      

 (876)    

 —    

 —      

 —      

Equity-based compensation 

transactions, net . . . . . . . . . . . . .      

 164   

 —      

 —      

 56      

 1      

 —    

 2,585      

 107      

Common stock repurchase 

 —      
program . . . . . . . . . . . . . . . . . . .      
Other, net . . . . . . . . . . . . . . . . . . .      
 —      
Balance, December 31, 2019 . . . . .    $  7,070     630,282    $ 

 (244) 
 —   

 —      
 —      
 6    $ 

 —      
 —      

 —      
 —      
 5,049    $   10,592    $ 

 (244)     
 (2,247)    
 —    
 —    
 —      
 5      
 (8)   (205,956)  $  (8,571)   $ 

See Notes to Consolidated Financial Statements. 

 23 
 — 

 — 

 — 

 — 

 — 
 — 
 23 

 — 
 (2)

 — 

 — 

 — 

 — 

 (19)
 (1)
 1 
 1 

 — 

 — 

 — 

 — 
 — 
 2 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
Years Ended December 31, 2019, 2018 and 2017 

1.    Business 

The financial statements presented in this report represent the consolidation of Waste Management, Inc., a Delaware 
corporation;  its  wholly-owned  and  majority-owned  subsidiaries;  and  certain  variable  interest  entities  for  which  Waste 
Management, Inc. or its subsidiaries are the primary beneficiaries as described in Note 19. Waste Management, Inc. is a 
holding company and all operations are conducted by its subsidiaries. When the terms “the Company,” “we,” “us” or “our” 
are used in this document, those terms refer to Waste Management, Inc., its consolidated subsidiaries and consolidated 
variable  interest  entities.  When  we  use  the  term  “WM,”  we  are  referring  only  to  Waste  Management, Inc.,  the  parent 
holding company. 

We are North America’s leading provider of comprehensive waste management environmental services. We partner 
with our residential, commercial, industrial and municipal customers and the communities we serve to manage and reduce 
waste at each stage from collection to disposal, while recovering valuable resources and creating clean, renewable energy. 
Our “Solid Waste” business is operated and managed locally by our subsidiaries that focus on distinct geographic areas 
and provide collection, transfer, disposal, and recycling and resource recovery services. Through our subsidiaries, we are 
also a leading developer, operator and owner of landfill gas-to-energy facilities in the United States (“U.S.”). 

We evaluate, oversee and manage the financial performance of our Solid Waste business subsidiaries through our 
17 Areas. We also provide additional services that are not managed through our Solid Waste business, which are presented 
in this report as “Other.” Additional information related to our segments is included in Note 20. 

2.    New Accounting Standards and Reclassifications 

Adoption of New Accounting Standard 

Leases —  In  February 2016,  the  Financial  Accounting  Standards  Board  (“FASB”)  issued  Accounting  Standards 
Update  (“ASU”)  2016-02  associated  with  lease  accounting.  There  were  further  amendments,  including  practical 
expedients,  with  the  issuance  of  ASU  2018-01  in  January 2018,  ASU  2018-11  in  July 2018  and  ASU  2018-20  in 
December 2018. On January 1, 2019, we adopted these ASUs using the optional transition method which allows entities 
to  continue  to  apply  historical  accounting  guidance  in  the  comparative  periods  presented  in  the  year  of  adoption. 
Accordingly, our  financial  statements  for  the  reported periods  after  January 1, 2019  are  presented under  this  amended 
guidance, while prior period amounts are not adjusted and continue to be reported in accordance with historical accounting 
guidance. 

We  elected  to apply  the following  package of practical  expedients  on  a consistent  basis  permitting  entities  not  to 
reassess: (i) whether any expired or existing contracts are or contain a lease; (ii) lease classification for any expired or 
existing leases and (iii) whether initial direct costs for any expired or existing leases qualify for capitalization under the 
amended guidance. In addition, we applied (i) the practical expedient for land easements, which allows the Company to 
not apply the lease standard to certain existing land easements at transition and (ii) the practical expedient to include both 
the lease and non-lease components as a single component and account for it as a lease.  

The impact of adopting the amended guidance primarily relates to the recognition of lease assets and lease liabilities 
on the balance sheet for all leases previously classified as operating leases. We recognized $385 million of right-of-use 
assets and $385 million of related lease liabilities as of January 1, 2019 for our contracts that are classified as operating 
leases. Leases with an initial term of 12 months or less have not been recorded on the balance sheet. Our accounting for 
financing leases, which were formerly referred to as capital leases, remained substantially unchanged. There were no other 
material impacts on our consolidated financial statements. See Note 8 for additional information and disclosures related 
to our adoption of this amended guidance. 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

New Accounting Standards Pending Adoption  

Financial Instrument Credit Losses — In June 2016, the FASB issued ASU 2016-13 associated with the measurement 
of  credit  losses  on  financial  instruments.  The  amended  guidance  replaces  the  current  incurred  loss  impairment 
methodology of recognizing credit losses when a loss is probable, with a methodology that reflects expected credit losses 
and requires consideration of a broader range of reasonable and supportable information to assess credit loss estimates. 
This expected loss model will generally result in the earlier recognition of an allowance for losses.  

For  trade  receivables,  the  Company  will  rely  on,  among other  factors, historical  loss  trends  and  existing  economic 
conditions. For other receivables as well as loans and other instruments, the Company will rely primarily on credit ratings. 
All receivables as well as other instruments may be adjusted for our expectation of future conditions and trends. 

The amended guidance is effective for the Company on January 1, 2020 and will not have a material impact on our 
consolidated financial statements as current processes primarily align with the expected loss model. The cumulative effect 
will be recognized as an adjustment to retained earnings upon adoption. We are in the process of updating our business 
processes and related policies, systems and controls to support recognition and disclosure under the new standard. 

Implementation  Costs  Incurred  in  a  Cloud  Computing  Arrangement —  In  August 2018,  the  FASB  issued 
ASU 2018-15 associated with customer’s accounting for implementation costs incurred in a cloud computing arrangement 
that  is  a  service  contract.  The  amendments  align  the  requirements  for  capitalizing  implementation  costs  incurred  in  a 
hosting  arrangement  that  is  a  service  contract  with  the  requirements  for  capitalizing  implementation  costs  incurred  to 
develop  or  obtain  internal-use  software.  Costs  for  implementation  activities  in  the  application  development  stage  are 
capitalized  depending  on  the  nature  of  the  costs,  while  costs  incurred  during  the  preliminary  project  and  post 
implementation stages are expensed as the activities are performed. The amended guidance is effective for the Company 
on January 1, 2020 and will not have a material impact on our consolidated financial statements.  

Reclassifications 

When  necessary,  reclassifications  have  been  made  to  our  prior  period  financial  information  to  conform  to  the 

current year presentation and are not material to our consolidated financial statements. 

3.    Summary of Significant Accounting Policies 

Principles of Consolidation 

The  accompanying  Consolidated  Financial  Statements  include  the  accounts  of  WM,  its  wholly-owned  and 
majority-owned subsidiaries and certain variable interest entities for which we have determined that we are the primary 
beneficiary. All  material intercompany balances and transactions have been eliminated. Investments in unconsolidated 
entities are accounted for under the appropriate method of accounting. 

Estimates and Assumptions 

In preparing our financial statements, we make numerous estimates and assumptions that affect the accounting for 
and recognition and disclosure of assets, liabilities, equity, revenues and expenses. We must make these estimates and 
assumptions because certain information that we use is dependent on future events, cannot be calculated with precision 
from available data or simply cannot be calculated. In some cases, these estimates are difficult to determine, and we must 
exercise significant judgment. In preparing our financial statements, the most difficult, subjective and complex estimates 
and the assumptions that present the greatest amount of uncertainty relate to our accounting for landfills, environmental 
remediation liabilities, long-lived asset impairments and reserves associated with our insured and self-insured claims. Each 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

of  these  items  is  discussed  in  additional  detail  below.  Actual  results  could  differ  materially  from  the  estimates  and 
assumptions that we use in the preparation of our financial statements. 

Cash and Cash Equivalents 

Cash in excess of current operating requirements is invested in short-term interest-bearing instruments with maturities 

of three months or less at the date of purchase and is stated at cost, which approximates market value. 

Concentrations of Credit Risk 

Financial instruments that potentially subject us to concentrations of credit risk consist primarily of cash and cash 
equivalents, investments held within our restricted trust and escrow accounts, and accounts receivable. We make efforts 
to control our exposure to credit risk associated with these instruments by (i) placing our assets and other financial interests 
with a diverse group of credit-worthy financial institutions; (ii) holding high-quality financial instruments while limiting 
investments in any one instrument and (iii) maintaining strict policies over credit extension that include credit evaluations, 
credit limits and monitoring procedures, although generally we do not have collateral requirements for credit extensions. 
We  also  control  our  exposure  associated  with  trade  receivables  by  discontinuing  service,  to  the  extent  allowable,  to 
non-paying customers. However, our overall credit risk associated with trade receivables is limited due to the large number 
and diversity of customers we serve. As of December 31, 2019 and 2018, no single customer represented greater than 
5% of total accounts receivable. 

Accounts and Other Receivables 

Our receivables, which are recorded when billed, when services are performed or when cash is advanced, are claims 
against third parties that will generally be settled in cash. The carrying value of our receivables, net of the allowance for 
doubtful accounts, represents the estimated net realizable value. We estimate our allowance for doubtful accounts based 
on historical collection trends; type of customer, such as municipal or commercial; the age of outstanding receivables and 
existing  economic  conditions.  If  events  or  changes  in  circumstances  indicate  that  specific  receivable  balances  may  be 
impaired, further consideration is given to the collectability of those balances and the allowance is adjusted accordingly. 
The activity within our allowance for doubtful accounts was not material for the reported periods. Past-due receivable 
balances are written off when our internal collection efforts have been unsuccessful. Also, we recognize interest income 
on long-term interest-bearing notes receivable as the interest accrues under the terms of the notes. We no longer accrue 
interest once the notes are deemed uncollectible. 

Other receivables, as of December 31, 2019 and 2018, include receivables related to income tax payments in excess 
of  our  current  income  tax  obligations  of  $231 million  and  $284  million,  respectively.  Other  receivables  as  of 
December 31, 2019 also includes a receivable of $70 million related to federal natural gas fuel credits. 

Parts and Supplies 

Parts and supplies consist primarily of spare parts, fuel, tires, lubricants and processed recycling materials. Our parts 

and supplies are stated at the lower of cost, using the average cost method, or market. 

Landfill Accounting 

Cost Basis of Landfill Assets — We capitalize various costs that we incur to make a landfill ready to accept waste. 
These costs generally include expenditures for land (including the landfill footprint and required landfill buffer property); 
permitting; excavation; liner material and installation; landfill leachate collection systems; landfill gas collection systems; 
environmental  monitoring  equipment  for  groundwater  and  landfill  gas;  and  directly  related  engineering,  capitalized 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

interest, on-site road construction and other capital infrastructure costs. The cost basis of our landfill assets also includes 
asset retirement costs, which represent estimates of future costs associated with landfill final capping, closure and post-
closure activities. These costs are discussed below. 

Final Capping, Closure and Post-Closure Costs — Following is a description of our asset retirement activities and 

our related accounting: 

•(cid:2) Final Capping — Involves the installation of flexible membrane liners and geosynthetic clay liners, drainage and 
compacted soil layers and topsoil over areas of a landfill where total airspace has been consumed. Final capping 
asset retirement obligations are recorded on a units-of-consumption basis as airspace is consumed related to the 
specific  final  capping  event  with  a  corresponding  increase  in  the  landfill  asset.  Each  final  capping  event  is 
accounted for as a discrete obligation and recorded as an asset and a liability based on estimates of the discounted 
cash flows and airspace associated with each final capping event. 

•(cid:2) Closure —  Includes  the  construction  of  the  final  portion  of  methane  gas  collection  systems  (when  required), 
demobilization and routine maintenance costs. These are costs incurred after the site ceases to accept waste, but 
before the landfill is certified as closed by the applicable state regulatory agency. These costs are recorded as an 
asset retirement obligation as airspace is consumed over the life of the landfill with a corresponding increase in 
the landfill asset. Closure obligations are recorded over the life of the landfill based on estimates of the discounted 
cash flows associated with performing closure activities. 

•(cid:2) Post-Closure — Involves the maintenance and monitoring of a landfill site that has been certified closed by the 
applicable  regulatory  agency.  Generally,  we  are  required  to  maintain  and  monitor  landfill  sites  for  a  30-year 
period.  These  maintenance  and  monitoring  costs  are  recorded  as  an  asset  retirement  obligation  as  airspace  is 
consumed over the life of the landfill with a corresponding increase in the landfill asset. Post-closure obligations 
are  recorded  over  the  life  of  the  landfill  based  on  estimates  of  the  discounted  cash  flows  associated  with 
performing post-closure activities. 

We develop our estimates of these obligations using input from our operations personnel, engineers and accountants. 
Our estimates are based on our interpretation of current requirements and proposed regulatory changes and are intended 
to approximate fair value. Absent quoted market prices, the estimate of fair value is based on the best available information, 
including the results of present value techniques. In many cases, we contract with third parties to fulfill our obligations for 
final capping, closure and post-closure. We use historical experience, professional engineering judgment and quoted or 
actual prices paid for similar work to determine the fair value of these obligations. We are required to recognize these 
obligations at market prices whether we plan to contract with third parties or perform the work ourselves. In those instances 
where we perform the work with internal resources, the incremental profit margin realized is recognized as a component 
of operating income when the work is completed. 

Once we have determined final capping, closure and post-closure costs, we inflate those costs to the expected time of 
payment and discount those expected future costs back to present value. During the years ended December 31, 2019, 2018 
and 2017, we inflated these costs in current dollars to the expected time of payment using an inflation rate of 2.5%. We 
discounted these costs to present value using the credit-adjusted, risk-free rate effective at the time an obligation is incurred, 
consistent with the expected cash flow approach. Any changes in expectations that result in an upward revision to the 
estimated  cash  flows  are  treated  as  a  new  liability  and  discounted  at  the  current  rate  while  downward  revisions  are 
discounted at the historical weighted average rate of the recorded obligation. As a result, the credit-adjusted, risk-free 
discount rate used to calculate the present value of an obligation is specific to each individual asset retirement obligation. 
The  weighted  average  rate  applicable  to  our  long-term  asset  retirement  obligations  as  of  December 31,  2019  was 
approximately 5.25%. 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

We record the estimated fair value of final capping, closure and post-closure liabilities for our landfills based on the 
airspace  consumed  through  the  current  period.  The  fair  value  of  final  capping  obligations  is  developed  based  on  our 
estimates of the airspace consumed to date for each final capping event and the expected timing of each final capping 
event. The fair value of closure and post-closure obligations is developed based on our estimates of the airspace consumed 
to date for the entire landfill and the expected timing of each closure and post-closure activity. Because these obligations 
are measured at estimated fair value using present value techniques, changes in the estimated cost or timing of future final 
capping, closure and post-closure activities could result in a material change in these liabilities, related assets and results 
of operations. We assess the appropriateness of the estimates used to develop our recorded balances annually, or more 
often if significant facts change. 

Changes in inflation rates or the estimated costs, timing or extent of future final capping, closure and post-closure 
activities typically result in both (i) a current adjustment to the recorded liability and landfill asset and (ii) a change in 
liability and asset amounts to be recorded prospectively over either the remaining permitted and expansion airspace (as 
defined below) of the related discrete final capping event or the remaining permitted and expansion airspace of the landfill, 
as appropriate. Any changes related to the capitalized and future cost of the landfill assets are then recognized in accordance 
with our amortization policy, which would generally result in amortization expense being recognized prospectively over 
the  remaining  permitted  and  expansion  airspace  of  the  final  capping  event  or  the  remaining  permitted  and  expansion 
airspace of the landfill, as appropriate. Changes in such estimates associated with airspace that has been fully utilized result 
in  an  adjustment  to  the  recorded  liability  and  landfill  assets  with  an  immediate  corresponding  adjustment  to  landfill 
airspace amortization expense. 

Interest accretion on final capping, closure and post-closure liabilities is recorded using the effective interest method 
and is recorded as final capping, closure and post-closure expense, which is included in operating expenses within our 
Consolidated Statements of Operations. 

Amortization of Landfill Assets — The amortizable basis of a landfill includes (i) amounts previously expended and 
capitalized; (ii) capitalized landfill final capping, closure and post-closure costs; (iii) projections of future purchase and 
development costs required to develop the landfill site to its remaining permitted and expansion airspace and (iv) projected 
asset retirement costs related to landfill final capping, closure and post-closure activities. 

Amortization  is  recorded  on a  units-of-consumption  basis,  applying  expense  as  a  rate per  ton.  The rate  per  ton  is 
calculated  by  dividing  each  component  of  the  amortizable  basis  of  a  landfill  by  the  number  of  tons  needed  to  fill  the 
corresponding asset’s airspace. For landfills that we do not own, but operate through lease or other contractual agreements, 
the  rate  per  ton  is  calculated  based  on  expected  airspace  to  be  utilized  over  the  lesser  of  the  contractual  term  of  the 
underlying agreement or the life of the landfill. 

We apply the following guidelines in determining a landfill’s remaining permitted and expansion airspace: 
•(cid:2) Remaining  Permitted  Airspace —  Our  engineers,  in  consultation  with  third-party  engineering  consultants  and 
surveyors, are responsible for determining remaining permitted airspace at our landfills. The remaining permitted 
airspace  is determined  by  an  annual  survey,  which  is used  to  compare  the  existing  landfill  topography  to  the 
expected final landfill topography. 

•(cid:2) Expansion Airspace — We also include currently unpermitted expansion airspace in our estimate of remaining 
permitted and expansion airspace in certain circumstances. First, to include airspace associated with an expansion 
effort, we must generally expect the initial expansion permit application to be submitted within one year and the 
final expansion permit to be received within five years. Second, we must believe that obtaining the expansion 
permit is likely, considering the following criteria: 
•(cid:2) Personnel are actively working on the expansion of an existing landfill, including efforts to obtain land use 

and local, state or provincial approvals; 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

•(cid:2) We have a legal right to use or obtain land to be included in the expansion plan; 
•(cid:2) There  are  no  significant  known  technical,  legal,  community,  business,  or  political  restrictions  or  similar 

issues that could negatively affect the success of such expansion; and 

•(cid:2) Financial  analysis  has  been  completed  based  on  conceptual  design,  and  the  results  demonstrate  that  the 

expansion meets Company criteria for investment. 

For unpermitted airspace to be initially included in our estimate of remaining permitted and expansion airspace, the 
expansion  effort  must  meet  all  the  criteria  listed  above.  These  criteria  are  evaluated  by  our  field-based  engineers, 
accountants, managers and others to identify potential obstacles to obtaining the permits. Once the unpermitted airspace 
is included, our policy provides that airspace may continue to be included in remaining permitted and expansion airspace 
even if certain of these criteria are no longer met as long as we continue to believe we will ultimately obtain the permit, 
based on the facts and circumstances of a specific landfill. In these circumstances, continued inclusion must be approved 
through a landfill-specific review process that includes approval by our Chief Financial Officer on a quarterly basis. Of 
the 15 landfill sites with expansions included as of December 31, 2019, one landfill required the Chief Financial Officer 
to  approve  the  inclusion  of  the  unpermitted  airspace  because  the  permit  application  process  did  not  meet  the  one-  or 
five-year requirements. 

When we include the expansion airspace in our calculations of remaining permitted and expansion airspace, we also 
include the projected costs for development, as well as the projected asset retirement costs related to final capping, closure 
and post-closure of the expansion in the amortization basis of the landfill. 

Once  the  remaining  permitted  and  expansion  airspace  is  determined  in  cubic  yards,  an  airspace  utilization  factor 
(“AUF”) is established to calculate the remaining permitted and expansion capacity in tons. The AUF is established using 
the measured density obtained from previous annual surveys and is then adjusted to account for future settlement. The 
amount of settlement that is forecasted will take into account several site-specific factors including current and projected 
mix of waste type, initial and projected waste density, estimated number of years of life remaining, depth of underlying 
waste, anticipated access to moisture through precipitation or recirculation of landfill leachate and operating practices. In 
addition, the initial selection of the AUF is subject to a subsequent multi-level review by our engineering group and the 
AUF used is reviewed on a periodic basis and revised as necessary. Our historical experience generally indicates that the 
impact of settlement at a landfill is greater later in the life of the landfill when the waste placed at the landfill approaches 
its highest point under the permit requirements. 

After determining the costs and remaining permitted and expansion capacity at each of our landfills, we determine the 
per  ton  rates  that  will  be  expensed  as  waste  is  received  and  deposited  at  the  landfill  by  dividing  the  costs  by  the 
corresponding number of tons. We calculate per ton amortization rates for each landfill for assets associated with each 
final  capping event, for  assets  related  to  closure  and post-closure  activities  and  for  all  other  costs  capitalized  or  to be 
capitalized in the future. These rates per ton are updated annually, or more often, as significant facts change. 

It  is  possible  that  actual  results,  including  the  amount  of  costs  incurred,  the  timing  of  final  capping,  closure  and 
post-closure  activities,  our  airspace  utilization  or  the  success  of  our  expansion  efforts  could  ultimately  turn  out  to  be 
significantly different from our estimates and assumptions. To the extent that such estimates, or related assumptions, prove 
to be significantly different than actual results, lower profitability may be experienced due to higher amortization rates or 
higher  expenses;  or  higher  profitability  may  result  if  the  opposite  occurs.  Most  significantly,  if  it  is  determined  that 
expansion capacity should no longer be considered in calculating the recoverability of a landfill asset, we may be required 
to recognize an asset impairment or incur significantly higher amortization expense. If at any time management makes the 
decision to abandon the expansion effort, the capitalized costs related to the expansion effort are expensed immediately. 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

Environmental Remediation Liabilities 

A significant portion of our operating costs and capital expenditures could be characterized as costs of environmental 
protection. The nature of our operations, particularly with respect to the construction, operation and maintenance of our 
landfills, subjects us to an array of laws and regulations relating to the protection of the environment. Under current laws 
and regulations, we may have liabilities for environmental damage caused by our operations, or for damage caused by 
conditions that existed before we acquired a site. In addition to remediation activity required by state or local authorities, 
such liabilities include potentially responsible party (“PRP”) investigations. The costs associated with these liabilities can 
include settlements, certain legal and consultant fees, as well as incremental internal and external costs directly associated 
with site investigation and clean up. 

Where  it  is  probable  that  a  liability  has  been  incurred,  we  estimate  costs  required  to  remediate  sites  based  on 
site-specific facts and circumstances. We routinely review and evaluate sites that require remediation, considering whether 
we were an owner, operator, transporter, or generator at the site, the amount and type of waste hauled to the site and the 
number of years we were associated with the site. Next, we review the same type of information with respect to other 
named  and  unnamed  PRPs.  Estimates  of  the  costs  for  the  likely  remedy  are  then  either  developed  using  our  internal 
resources or by third-party environmental engineers or other service providers. Internally developed estimates are based 
on: 

•(cid:2) Management’s judgment and experience in remediating our own and unrelated parties’ sites; 
•(cid:2)

Information available from regulatory agencies as to costs of remediation; 

•(cid:2) The  number,  financial  resources  and  relative  degree  of  responsibility  of  other  PRPs  who  may  be  liable  for 

remediation of a specific site; and 

•(cid:2) The typical allocation of costs among PRPs, unless the actual allocation has been determined. 

Estimating  our  degree  of  responsibility  for  remediation  is  inherently  difficult.  We  recognize  and  accrue  for  an 
estimated  remediation  liability  when  we  determine  that  such  liability  is  both  probable  and  reasonably  estimable. 
Determining  the  method  and  ultimate  cost  of  remediation  requires  that  a  number  of  assumptions  be  made.  There  can 
sometimes be a range of reasonable estimates of the costs associated with the likely site remediation alternatives identified 
in the environmental impact investigation. In these cases, we use the amount within the range that is our best estimate. If 
no amount within a range appears to be a better estimate than any other, we use the amount that is the low end of such 
range. If we used the high ends of such ranges, our aggregate potential liability would be approximately $140 million 
higher  than  the  $240 million  recorded  in  the  Consolidated  Balance  Sheet  as  of  December 31,  2019.  Our  ultimate 
responsibility may differ materially from current estimates. It is possible that technological, regulatory or enforcement 
developments,  the  results of environmental  studies,  the  inability  to  identify  other  PRPs,  the  inability  of  other  PRPs to 
contribute to the settlements of such liabilities, or other factors could require us to record additional liabilities. Our ongoing 
review  of  our  remediation  liabilities,  in  light  of  relevant  internal  and  external  facts  and  circumstances,  could  result  in 
revisions  to  our  accruals  that  could  cause  upward  or  downward  adjustments  to  our  balance  sheet  and  income  from 
operations. These adjustments could be material in any given period. 

Where  we  believe  that  both  the  amount  of  a  particular  environmental  remediation  liability  and  the  timing  of  the 
payments are fixed or reliably determinable, we inflate the cost in current dollars (by 2.5% as of December 31, 2019 and 
2018) until the expected time of payment and discount the cost to present value using a risk-free discount rate, which is 
based on the rate for U.S. Treasury bonds with a term approximating the weighted average period until settlement of the 
underlying obligation. We determine the risk-free discount rate and the inflation rate on an annual basis unless interim 
changes would materially impact our results of operations. For remedial liabilities that have been discounted, we include 
interest  accretion,  based  on  the  effective  interest  method,  in  operating  expenses  in  our  Consolidated  Statements  of 
Operations.  The  following  table  summarizes  the  impacts  of  revisions  in  the  risk-free  discount  rate  applied  to  our 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

environmental remediation liabilities and recovery assets for the years ended December 31 (in millions) and the risk-free 
discount rate applied as of December 31: 

Increase (decrease) in operating expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $
Risk-free discount rate applied to environmental remediation liabilities and 

2019 

2018 

2017 

 9  

$ 

 (2) 

$ 

 —  

recovery assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

 1.75 %    

 2.75 %     

 2.5 %  

The portion of our recorded environmental remediation liabilities that were not subject to inflation or discounting, as 
the  amounts  and  timing  of  payments  are  not  fixed  or  reliably  determinable,  was  $36  million  and  $35  million  as  of 
December 31,  2019  and  2018,  respectively.  Had  we  not  inflated  and  discounted  any  portion  of  our  environmental 
remediation  liability,  the  amount  recorded  would  have  decreased  by  $8  million  and  increased  by  $3  million  as  of 
December 31, 2019 and 2018, respectively. 

Property and Equipment (exclusive of landfills, discussed above) 

We record property and equipment at cost. Expenditures for major additions and improvements are capitalized and 
maintenance activities are expensed as incurred. We depreciate property and equipment over the estimated useful life of 
the asset using the straight-line method. We assume no salvage value for our depreciable property and equipment. When 
property and equipment are retired, sold or otherwise disposed of, the cost and accumulated depreciation are removed from 
our accounts and any resulting gain or loss is included in results of operations as an offset or increase to operating expense 
for the period. 

The estimated useful lives for significant property and equipment categories are as follows (in years): 

Vehicles — excluding rail haul cars  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Vehicles — rail haul cars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Machinery and equipment — including containers  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Buildings and improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Furniture, fixtures and office equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

      Useful Lives 
3 to 10 
10 to 30 
3 to 30 
5 to 40 
3 to 10 

We include capitalized costs associated with developing or obtaining internal-use software within furniture, fixtures 
and office equipment. These costs include direct external costs of materials and services used in developing or obtaining 
the software and internal costs for employees directly associated with the software development project. 

Leases  

We  lease  property  and  equipment  in  the  ordinary  course  of  our  business.  Our  operating  lease  activities  primarily 
consist of leases for real estate, landfills and operating equipment. Our financing lease activities primarily consist of leases 
for operating equipment, railcars and landfill assets. Our leases have varying terms. Some may include renewal or purchase 
options,  escalation  clauses,  restrictions,  penalties  or  other  obligations  that  we  consider  in  determining  minimum  lease 
payments. The leases are classified as either operating leases or financing leases, as appropriate. See Note 8 for additional 
information. 

Operating Leases (excluding landfill leases discussed below) — The majority of our leases are operating leases. This 
classification  generally  can  be  attributed  to  either  (i) relatively  low  fixed  minimum  lease  payments  as  a  result  of  real 
property lease obligations that vary based on the volume of waste we receive or process or (ii) minimum lease terms that 
are much shorter than the assets’ economic useful lives. Management expects that in the normal course of business our 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

operating leases will be renewed, replaced by other leases, or replaced with fixed asset expenditures. Our rent expense 
during each of the last three years and our future minimum operating lease payments for each of the next five years for 
which we are contractually obligated as of December 31, 2019 are disclosed in Note 8. 

Financing Leases (excluding landfill leases discussed below) — Assets under financing leases are capitalized using 
interest rates determined at the commencement of each lease and are amortized over either the useful life of the asset or 
the lease term, as appropriate, on a straight-line basis. The present value of the related lease payments is recorded as a debt 
obligation. Our future minimum annual financing lease payments are disclosed in Note 8. 

Landfill  Leases —  From  an  operating  perspective,  landfills  that  we  lease  are  similar  to  landfills  we  own  because 
generally  we  will  operate  the  landfill  for  the  life  of  the  operating  permit.  The  most  significant  portion  of  our  rental 
obligations  for  landfill  leases  is  contingent  upon  operating  factors  such  as  disposal  volume  and  often  there  are  no 
contractual  minimum  rental  obligations.  Contingent  rental  obligations  are  expensed  as  incurred.  For  landfill  financing 
leases that provide for minimum contractual rental obligations, we record the present value of the minimum obligation as 
part of the landfill asset, which is amortized on a units-of-consumption basis over the shorter of the lease term or the life 
of the landfill. Our future minimum annual lease payments for our landfill leases are disclosed in Note 8. 

Acquisitions 

We generally recognize assets acquired and liabilities assumed in business combinations, including contingent assets 

and liabilities, based on fair value estimates as of the date of acquisition. 

Contingent Consideration — In certain acquisitions, we agree to pay additional amounts to sellers contingent upon 
achievement  by  the  acquired  businesses  of  certain  negotiated  goals,  such  as  targeted  revenue  levels,  targeted  disposal 
volumes  or  the  issuance of permits  for expanded  landfill  airspace. We have  recognized  liabilities  for  these  contingent 
obligations based on their estimated fair value as of the date of acquisition with any differences between the acquisition-
date fair value and the ultimate settlement of the obligations being recognized as an adjustment to income from operations. 

Acquired Assets and Assumed Liabilities — Assets and liabilities arising from contingencies such as pre-acquisition 
environmental matters and litigation are recognized at their acquisition-date fair value when their respective fair values 
can be determined. If the fair values of such contingencies cannot be determined, they are recognized as of the acquisition 
date if the contingencies are probable and an amount can be reasonably estimated. 

Acquisition-date fair value estimates are revised as necessary if, and when, additional information regarding these 
contingencies  becomes  available  to  further  define  and  quantify  assets  acquired  and  liabilities  assumed.  Subsequent  to 
finalization  of  purchase  accounting,  these  revisions  are  accounted  for  as  adjustments  to  income  from  operations.  All 
acquisition-related transaction costs are expensed as incurred. 

Goodwill and Other Intangible Assets 

Goodwill is the excess of our purchase cost over the fair value of the net assets of acquired businesses. We do not 
amortize  goodwill,  but  as  discussed  in  the  Long-Lived  Asset  Impairments  section  below,  we  assess  our  goodwill  for 
impairment at least annually. 

Other intangible assets consist primarily of customer and supplier relationships, covenants not-to-compete, licenses, 
permits (other than landfill permits, as all landfill-related intangible assets are combined with landfill tangible assets and 
amortized using our landfill amortization policy), and other contracts. Other intangible assets are recorded at fair value on 
the acquisition date and are generally amortized using either a 150% declining balance approach or a straight-line basis as 
we determine appropriate. Customer and supplier relationships are typically amortized over a term of 10 years. Covenants 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

not-to-compete are amortized over the term of the non-compete covenant, which is generally five years. Licenses, permits 
and other contracts are amortized over the definitive terms of the related agreements. If the underlying agreement does not 
contain definitive terms and the useful life is determined to be indefinite, the asset is not amortized. 

Long-Lived Asset Impairments 

We assess our long-lived assets for impairment as required under the applicable accounting standards. If necessary, 
impairments are recorded in (gain) loss from divestitures, asset impairments and unusual items, net in our Consolidated 
Statement of Operations. 

Property and Equipment, Including Landfills and Definite-Lived Intangible Assets — We monitor the carrying value 
of our long-lived assets for potential impairment on an ongoing basis and test the recoverability of such assets generally 
using significant unobservable (“Level 3”) inputs whenever events or changes in circumstances indicate that their carrying 
amounts may not be recoverable. These events or changes in circumstances, including management decisions pertaining 
to  such  assets,  are  referred  to  as  impairment  indicators.  If  an  impairment  indicator  occurs,  we  perform  a  test  of 
recoverability by comparing the carrying value of the asset or asset group to its undiscounted expected future cash flows. 
If cash flows cannot be separately and independently identified for a single asset, we will determine whether an impairment 
has occurred for the group of assets for which we can identify the projected cash flows. If the carrying values are in excess 
of undiscounted expected future cash flows, we measure any impairment by comparing the fair value of the asset or asset 
group to its carrying value and the difference is recorded in the period that the impairment indicator occurs. Fair value is 
generally determined by considering (i) internally developed discounted projected cash flow analysis of the asset or asset 
group; (ii) actual third-party valuations and/or (iii) information available regarding the current market for similar assets. 
Estimating  future  cash  flows  requires  significant  judgment  and  projections  may  vary  from  the  cash  flows  eventually 
realized, which could impact our ability to accurately assess whether an asset has been impaired. 

The assessment of impairment indicators and the recoverability of our capitalized costs associated with landfills and 
related expansion projects require significant judgment due to the unique nature of the waste industry, the highly regulated 
permitting process and the sensitive estimates involved. During the review of a landfill expansion application, a regulator 
may initially deny the expansion application although the expansion permit is ultimately granted. In addition, management 
may periodically divert waste from one landfill to another to conserve remaining permitted landfill airspace, or a landfill 
may be required to cease accepting waste, prior to receipt of the expansion permit. However, such events occur in the 
ordinary course of business in the waste industry and do not necessarily result in impairment of our landfill assets because, 
after consideration of all facts, such events may not affect our belief that we will ultimately obtain the expansion permit. 
As a result, our tests of recoverability, which generally make use of a probability-weighted cash flow estimation approach, 
may indicate that no impairment loss should be recorded. 

Indefinite-Lived Intangible Assets, Including Goodwill — At least annually using a measurement date of October 1, 
and more frequently if warranted, we assess the indefinite-lived intangible assets including the goodwill of our reporting 
units for impairment. 

We first performed a qualitative assessment to determine if it was more likely than not that the fair value of a reporting 
unit was less than its carrying value. If the assessment indicated a possible impairment, we completed a quantitative review, 
comparing the estimated fair value of a reporting unit to its carrying amount, including goodwill. An impairment charge 
was recognized if the asset’s estimated fair value was less than its carrying amount. Fair value is typically estimated using 
an income approach using Level 3 inputs. However, when appropriate, we may also use a market approach. The income 
approach is based on the long-term projected future cash flows of the reporting units. We discount the estimated cash flows 
to present value using a weighted average cost of capital that considers factors such as market assumptions, the timing of 
the cash flows and the risks inherent in those cash flows. We believe that this approach is appropriate because it provides 
a fair value estimate based upon the reporting units’ expected long-term performance considering the economic and market 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

conditions that generally affect our business. The market approach estimates fair value by measuring the aggregate market 
value of publicly-traded companies with similar characteristics to our business as a multiple of their reported earnings. We 
then apply that multiple to the reporting units’ earnings to estimate their fair values. We believe that this approach may 
also be appropriate in certain circumstances because it provides a fair value estimate using valuation inputs from entities 
with operations and economic characteristics comparable to our reporting units. 

Fair  value  is  computed  using  several  factors,  including  projected  future  operating  results,  economic  projections, 
anticipated future cash flows, comparable marketplace data and the cost of capital. There are inherent uncertainties related 
to these factors and to our judgment in applying them in our analysis. However, we believe our methodology for estimating 
the fair value of our reporting units is reasonable. 

Refer to Notes 6 and 12 for information related to impairments recognized during the reported periods. 

Insured and Self-Insured Claims 

We have retained  a significant portion of  the risks  related  to our health  and welfare, general  liability,  automobile 
liability and workers’ compensation claims programs. The exposure for unpaid claims and associated expenses, including 
incurred but not reported losses, generally is estimated with the assistance of external actuaries and by factoring in pending 
claims and historical trends and data. The gross estimated liability associated with settling unpaid claims is included in 
accrued liabilities in our Consolidated Balance Sheets if expected to be settled within one year; otherwise, it is included in 
other  long-term  liabilities.  Estimated  insurance  recoveries  related  to  recorded  liabilities  are  reflected  as  other  current 
receivables or other long-term assets in our Consolidated Balance Sheets when we believe that the receipt of such amounts 
is probable. 

We use a wholly-owned insurance captive to insure the deductibles for our general liability, automobile liability and 
workers’  compensation  claims  programs.  We  continue  to  maintain  conventional  insurance  policies  with  third-party 
insurers. In addition to certain business and operating benefits of having a wholly-owned insurance captive, we expect to 
receive certain cash flow benefits related to the timing of tax deductions related to these claims. WM will pay an annual 
premium to the insurance captive, typically in the first quarter of the year, for the estimated losses based on the external 
actuarial analysis. These premiums are held in a restricted escrow account to be used solely for paying insurance claims, 
resulting in a transfer of risk from WM to the insurance captive and are allocated between current and long-term assets 
depending on timing on the use of funds. 

Restricted Trust and Escrow Accounts 

Our  restricted  trust  and  escrow  accounts  consist  principally  of  funds  deposited  for  purposes  of  funding  insurance 
claims and settling landfill final capping, closure, post-closure and environmental remediation obligations. These funds 
are allocated between cash, money market funds and available-for-sale securities depending on the estimated timing and 
purpose  of  the  use  of  funds.  We  use  a  wholly-owned  insurance  captive  to  insure  the  deductibles  for  certain  claims 
programs, as discussed above in Insured and Self-Insured Claims, and the premiums paid were directly deposited into a 
restricted escrow account to be used solely for paying insurance claims. At several of our landfills, we provide financial 
assurance by depositing cash into restricted trust or escrow accounts for purposes of settling final capping, closure, post-
closure and environmental remediation obligations. Balances maintained in these restricted trust and escrow accounts will 
fluctuate  based  on  (i) changes  in  statutory  requirements;  (ii) future  deposits  made  to  comply  with  contractual 
arrangements;  (iii) the  ongoing  use  of  funds;  (iv) acquisitions  or  divestitures  and  (v) changes  in  the  fair  value  of  the 
financial instruments held in the restricted trust or escrow accounts. The current portion of restricted trust and escrow 
accounts as of December 31, 2019 and 2018 of $70 million is included in other current assets in our Consolidated Balance 
Sheets. 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

See  Note 19  for  additional  discussion  related  to  restricted  trust  and  escrow  accounts  for  final  capping,  closure, 

post-closure or environmental remediation obligations. 

Investments in Unconsolidated Entities  

Investments in unconsolidated entities over which the Company has significant influence are accounted for under the 
equity  method  of  accounting.  Equity  investments  in  which  the  Company  does  not  have  the  ability  to  exert  significant 
influence  over  the  investees’  operating  and  financing  activities  are  measured  using  a  quantitative  approach  as  these 
investments do not have readily determinable fair values. The quantitative approach, or measurement alternative, is equal 
to its cost minus impairment, if any, plus or minus changes resulting from observable price changes in orderly transactions 
for the identical or a similar investment of the same issuer. The fair value of our redeemable preferred stock has been 
measured based on third-party investors’ recent or pending transactions in these securities, which are considered the best 
evidence of fair value. The following table summarizes our investments in unconsolidated entities as of December 31 (in 
millions): 

Equity method investments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Investments without readily determinable fair values  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Redeemable preferred stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

 377   $ 

 57  
 49  

Investments in unconsolidated entities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 

 483   $ 

 257 
 83 
 66 
 406 

2019 

2018 

We monitor and assess the carrying value of our investments throughout the year for potential impairment and write 
them down to their fair value when other-than-temporary declines exist. Fair value is generally based on (i) other third-
party  investors’  recent  transactions  in  the  securities;  (ii) other  information  available  regarding  the  current  market  for 
similar  assets;  (iii) a  market  or  income  approach,  as  deemed  appropriate  and/or  (iv) a  quantitative  approach,  or 
measurement  alternative,  as  noted  above.  Impairments  of  our  investments  are  recorded  in  equity  in  net  losses  of 
unconsolidated  entities  or  other,  net  in  the  Consolidated  Statements  of  Operations  in  accordance  with  appropriate 
accounting guidance. 

Refer to Notes 12 and 17 for information related to impairments and other adjustments recognized during the reported 

periods.  

Foreign Currency 

We have operations in Canada, as well as certain support functions in India. Local currencies generally are considered 
the  functional  currencies  of  our  operations  and  investments  outside  the  U.S.  The  assets  and  liabilities  of  our  foreign 
operations are translated to U.S. dollars using the exchange rate as of the balance sheet date. Revenues and expenses are 
translated to U.S. dollars using the average exchange rate during the period. The resulting translation difference is reflected 
as a component of other comprehensive income (loss). 

Revenue Recognition  

Our Solid Waste operating revenues are primarily generated from fees charged for our collection, transfer, disposal, 
and recycling and resource recovery services, and from sales of commodities by our recycling and landfill gas-to-energy 
operations.  Revenues  from  our  collection  operations  are  influenced  by  factors  such  as  collection  frequency,  type  of 
collection  equipment  furnished,  type  and  volume  or  weight  of  the  waste  collected,  distance  to  the  disposal  facility  or 
material recovery facility and our disposal costs. Revenues from our landfill operations consist of tipping fees, which are 
generally based on the type and weight or volume of waste being disposed of at our disposal facilities. Fees charged at 
transfer stations are generally based on the weight or volume of waste deposited, taking into account our cost of loading, 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

transporting and disposing of the solid waste at a disposal site. Recycling revenues generally consist of tipping fees and 
the sale of recycling commodities to third parties. The fees we charge for our services generally include our environmental, 
fuel surcharge and regulatory recovery fees, which are intended to pass through to customers direct and indirect costs 
incurred. We also provide additional services that are not managed through our Solid Waste business, including operations 
managed  by  both  our  Strategic  Business  Solutions  (“WMSBS”)  and  Energy  and  Environmental  Services  (“EES”) 
organizations, recycling brokerage services, landfill gas-to-energy services and certain other expanded service offerings 
and solutions. 

Our revenue from sources other than customer contracts primarily relates to lease revenue associated with compactors 
and balers. Revenue from our leasing arrangements was not material and represented approximately 1% of total revenue 
for each of the reported periods. 

We generally recognize revenue as services are performed or products are delivered. For example, revenue typically 
is recognized as waste is collected, tons are received at our landfills or transfer stations, or recycling commodities are 
collected or delivered as product. We bill for certain services prior to performance. Such services include, among others, 
certain  commercial  and  residential  contracts  and  equipment  rentals.  These  advance  billings  are  included  in  deferred 
revenues and recognized as revenue in the period service is provided.  

See Note 20 for additional information related to revenue by reportable segment and major lines of business.  

Deferred Revenues 

We record deferred revenues when cash payments are received or due in advance of our performance and classify 
them as current since they are earned within a year and there are no significant financing components. Substantially all 
our deferred revenues during the reported periods are realized as revenues within one to three months, when the related 
services are performed. 

Contract Acquisition Costs 

Our incremental direct costs of obtaining a contract, which consist primarily of sales incentives, are generally deferred 
and amortized to selling, general and administrative expense over the estimated life of the relevant customer relationship, 
ranging  from  5  to  13  years.  Contract  acquisition  costs  that  are  paid  to  the  customer  are  deferred  and  amortized  as  a 
reduction in revenue over the contract life. Our contract acquisition costs are classified as current or noncurrent based on 
the timing of when we expect to recognize amortization and are included in other assets in our Consolidated Balance Sheet. 

As of December 31, 2019 and 2018, we had $153 million and $145 million of deferred contract costs, respectively, 
of  which $117 million  and $109 million was  related  to  deferred  sales  incentives, respectively.  During  the  years  ended 
December 31,  2019  and  2018,  we  amortized  $23 million  and  $22 million  of  sales  incentives  to  selling,  general  and 
administrative expense, respectively, and $17 million and $35 million of other contract acquisition costs as a reduction in 
revenue, respectively. 

Long-Term Contracts 

Approximately 25% of our total revenue is derived from contracts with a remaining term greater than one year. The 
consideration for these contracts is primarily variable in nature. The variable elements of these contracts primarily include 
the number of homes and businesses served and annual rate changes based on consumer price index, fuel prices or other 
operating  costs.  Such  contracts  are  generally  within  our  collection,  recycling  and  other  lines  of  business  and  have  a 
weighted  average  remaining  contract  life  of  approximately  five  years.  We  do  not  disclose  the  value  of  unsatisfied 
performance obligations for these contracts as our right to consideration corresponds directly to the value provided to the 

83 

 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

customer for services completed to date and all future variable consideration is allocated to wholly unsatisfied performance 
obligations. 

Capitalized Interest 

We  capitalize  interest  on  certain  projects  under  development,  including  landfill  expansion  projects,  certain  assets 
under  construction,  including  operating  landfills  and  landfill  gas-to-energy  projects  and  internal-use  software.  During 
2019,  2018  and  2017,  total  interest  costs  were  $485  million,  $400  million  and  $383  million,  respectively,  of  which 
$21 million, $16 million and $15 million was capitalized in 2019, 2018 and 2017, respectively. 

Income Taxes 

The Company is subject to income tax in the U.S. and Canada. Current tax obligations associated with our income tax 
expense are reflected in the  accompanying Consolidated Balance Sheets as a component of accrued liabilities and our 
deferred tax obligations are reflected in deferred income taxes. 

Deferred income taxes are based on the difference between the financial reporting and tax basis of assets and liabilities. 
Deferred income tax expense represents the change during the reporting period in the deferred tax assets and liabilities, 
net of the effect of acquisitions and dispositions. Deferred tax assets include tax loss and credit carry-forwards and are 
reduced by a valuation allowance if, based on available evidence, it is more likely than not that some portion or all of the 
deferred tax assets will not be realized. We establish reserves for uncertain tax positions when, despite our belief that our 
tax return positions are supportable, we believe that certain positions may be challenged and potentially disallowed. When 
facts and circumstances change, we adjust these reserves through our income tax expense. 

Should interest and penalties be assessed by taxing authorities on any underpayment of income tax, such amounts 
would be accrued and classified as a component of our income tax expense in our Consolidated Statements of Operations. 

See Note 9 for discussion of our income taxes. 

Contingent Liabilities 

We  estimate  the  amount  of  potential  exposure  we  may  have  with  respect  to  claims,  assessments  and  litigation  in 
accordance  with  authoritative  guidance  on  accounting  for  contingencies.  We  are  party  to  pending  or  threatened  legal 
proceedings covering a wide range of matters in various jurisdictions. It is difficult to predict the outcome of litigation, as 
it is subject to many uncertainties. Additionally, it is not always possible for management to make a meaningful estimate 
of the potential loss or range of loss associated with such contingencies. See Note 11 for discussion of our commitments 
and contingencies. 

Supplemental Cash Flow Information  

The following table shows supplemental cash flow information for the years ended December 31 (in millions): 

Interest, net of capitalized interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 
Income taxes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

 397   $ 
 292  

 339   $ 
 349  

 380 
 562 

2019 

2018 

2017 

During  2019,  we  had  $299 million  of  non-cash  financing  activities  from  our  recent  federal  low-income  housing 
investment  discussed  in  Note  9  and  new  financing  leases.  During  2018,  we  had  $250 million  of  non-cash  financing 
activities from a federal low-income housing investment and new financing leases.  During 2017, we did not have any 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

significant non-cash investing and financing activities. Non-cash investing and financing activities are generally excluded 
from the Consolidated Statements of Cash Flows. 

4.    Landfill and Environmental Remediation Liabilities 

Liabilities for landfill and environmental remediation costs as of December 31 are presented in the table below (in 

millions): 

2019 
Environmental 
      Remediation 

      Landfill 

Total 

      Landfill 

2018 
Environmental 
      Remediation 

Total 

Current (in accrued liabilities) . .     $ 
Long-term  . . . . . . . . . . . . . . . . .   

   $ 

 138   $ 

 1,717  
 1,855   $ 

 27   $ 

 213  
 240   $ 

 165   $ 
 1,930       
 2,095   $ 

 143   $ 

 1,617  
 1,760   $ 

 26   $ 

 211  
 237   $ 

 169 
 1,828 
 1,997 

The changes to landfill and environmental remediation liabilities for the year ended December 31, 2019 are reflected 

in the table below (in millions): 

      Landfill 

Environmental 
      Remediation 

December 31, 2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Obligations incurred and capitalized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Obligations settled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Interest accretion  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Revisions in estimates and interest rate assumptions (a) (b) . . . . . . . . . . . . . . . . . . . . . . .   
Acquisitions, divestitures and other adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
December 31, 2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 

 1,760   $ 
 72       
 (113)      
 98       
 33       
 5       
 1,855   $ 

 237 
 — 
 (22)
 4 
 21 
 — 
 240 

(a)(cid:2) The amount reported for our landfill liabilities includes revisions in estimates resulting primarily from changes in the 

timing and amount of costs as well as changes in estimates of remaining airspace. 

(b)(cid:2) The  amount  reported  for  our  environmental  remediation  liabilities  includes  an  increase  of  $11 million  due  to  a 
decrease in the risk-free discount rate used to measure our liabilities from 2.75% at December 31, 2018 to 1.75% at 
December 31, 2019. 

Our recorded liabilities as of December 31, 2019 include the impacts of inflating certain of these costs based on our 
expectations  of  the  timing  of  cash  settlement  and  of  discounting  certain  of  these  costs  to  present  value.  Anticipated 
payments  of  currently  identified  environmental  remediation  liabilities,  as  measured  in  current  dollars,  are  $27 million 
in 2020, $33 million in 2021, $44 million in 2022, $34 million in 2023, $22 million in 2024 and $72 million thereafter. 

At several of our landfills, we provide financial assurance by depositing cash into restricted trust funds or escrow 
accounts  for  purposes  of  settling  final  capping,  closure,  post-closure  and  environmental  remediation  obligations. 
Generally,  these  trust  funds  are  established  to  comply  with  statutory  requirements  and  operating  agreements.  See 
Notes 17 and 19 for additional information related to these trusts. 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

5.    Property and Equipment 

Property and equipment as of December 31 consisted of the following (in millions): 

Land . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Landfills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Machinery and equipment  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Containers  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Buildings and improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Furniture, fixtures and office equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

Less: Accumulated depreciation of tangible property and equipment  . . . . . . . . . . . . . . . . .   
Less: Accumulated amortization of landfill airspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

Property and equipment, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 

2019 

 656   $ 

 15,910  
 5,344  
 3,140  
 2,616  
 3,174  
 710  
 31,550  
 (9,331) 
 (9,326) 
 12,893   $ 

2018 

 656 
 15,240 
 5,059 
 2,988 
 2,588 
 2,998 
 677 
 30,206 
 (9,107)
 (9,157)
 11,942 

Depreciation  and  amortization  expense,  including  amortization  expense  for  assets  recorded  as  financing  leases, 

consisted of the following for the years ended December 31 (in millions): 

Depreciation of tangible property and equipment . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 
Amortization of landfill airspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

Depreciation and amortization expense  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 

2019 

2018 

 893   $ 
 575  
 1,468   $ 

 838   $ 
 538  
 1,376   $ 

2017 

 783 
 497 
 1,280 

6.    Goodwill and Other Intangible Assets 

Goodwill was $6,532 million and $6,430 million as of December 31, 2019 and 2018, respectively. The $102 million 
increase in goodwill during 2019 is primarily related to acquisitions partially offset by impairment charges, which are 
discussed below, and translation adjustments related to our Canadian operations. 

As discussed in Note 3, we perform our annual impairment test of goodwill balances for our reporting units using a 
measurement date of October 1. We will also perform interim tests if an impairment indicator exists. As a result of our 
annual impairment test performed in the fourth quarter of 2019, we recorded goodwill impairment charges of $27 million, 
of which $17 million related to our EES organization and $10 million related to our LampTracker® reporting unit, because 
the  carrying  value  including  goodwill  exceeded  the  estimated  fair  value.  Fair  value  was  estimated  using  an  income 
approach based on long-term projected discounted future cash flows of the reporting unit (Level 3).  

See Notes 12, 18 and 20 for additional information related to goodwill. 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

Our other intangible assets consisted of the following as of December 31 (in millions): 

     Covenants       Licenses,       (cid:2)

      Customer 
  and Supplier  
Not-to- 
     Relationships       Compete        and Other      

Permits 

 Total 

2019 
Intangible assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Less: Accumulated amortization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

  $ 

2018 
Intangible assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Less: Accumulated amortization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

  $ 

 906   $ 
 (469) 
 437   $ 

 72   $ 
 (36) 
 36   $ 

 110   $   1,088 
 (567)
 (62) 
 521 
 48   $ 

 949   $ 
 (461) 
 488   $ 

 60   $ 
 (24) 
 36   $ 

 109   $   1,118 
 (546)
 (61) 
 572 
 48   $ 

Amortization expense for other intangible assets was $106 million, $101 million and $96 million for 2019, 2018 and 
2017, respectively. As of December 31, 2019, we had $19 million of licenses, permits and other intangible assets that are 
not subject to amortization because they do not have stated expirations or have routine, administrative renewal processes. 
Additional information related to other intangible assets acquired through business combinations is included in Note 18. 
As  of  December 31,  2019,  we  expect  annual  amortization  expense  related  to  other  intangible  assets  to  be  $99 million 
in 2020, $85 million in 2021, $70 million in 2022, $61 million in 2023 and $56 million in 2024. 

7.    Debt 

The following table summarizes the major components of debt as of each balance sheet date (in millions) and provides 

the maturities and interest rate ranges of each major category as of December 31: 

Revolving credit facility (weighted average interest rate of 3.1% as of December 31, 2018) . . . . .    $ 
Commercial paper program (weighted average interest rate of 2.9% as of December 31, 2018) . .   
Senior notes, maturing through 2049, interest rates ranging from 2.4% to 7.75% (weighted 

average interest rate of 3.9% as of December 31, 2019 and 4.3% as of December 31, 2018) . . .   
Canadian senior notes, maturing September 2026, interest rate of 2.6%  . . . . . . . . . . . . . . . . . . . . .   
Tax-exempt bonds, maturing through 2048, fixed and variable interest rates ranging from 
1.35% to 4.3% (weighted average interest rate of 2.3% as of December 31, 2019 and 
2.35% as of December 31, 2018)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Financing leases and other, maturing through 2071, weighted average interest rate of 4.7% . . . . .   
Debt issuance costs, discounts and other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

Current portion of long-term debt  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

2019 

2018 

 —   $ 
 —  

 11 
 990 

 9,965  
 385  

 6,222 
 — 

 2,523  
 710  
 (85) 
   13,498  
 218  

 2,388 
 467 
 (52)
   10,026 
 432 
  $  13,280   $   9,594 

Debt Classification 

As of December 31, 2019, we had $1.5 billion of debt maturing within the next 12 months, including (i) $600 million 
of 4.75% senior notes that mature in June 2020; (ii) $669 million of tax-exempt bonds with term interest rate periods that 
expire within the next 12 months, which is prior to their scheduled maturities, and (iii) $218 million of other debt with 
scheduled maturities within the next 12 months, including $112 million of tax-exempt bonds. As of December 31, 2019,  

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

we have classified $1.3 billion of debt maturing in the next 12 months as long-term because we have the intent and ability 
to refinance these borrowings on a long-term basis as supported by the forecasted available capacity under our $3.5 billion 
long-term U.S. and Canadian revolving credit facility (“$3.5 billion revolving credit facility”), as discussed below. The 
remaining $218 million of debt maturing in the next 12 months is classified as current obligations.  

As of December 31, 2019, we also have $169 million of variable-rate tax-exempt bonds that are supported by letters 
of  credit  under  our $3.5 billion  revolving  credit facility,  of which $15  million  mature  within  the next  12  months.  The 
interest  rates  on  our  variable-rate  tax-exempt  bonds  are  generally  reset  on  either  a  daily  or  weekly  basis  through  a 
remarketing process. All recent tax-exempt bond remarketings have successfully placed Company bonds with investors at 
market-driven rates and we currently expect future remarketings to be successful. However, if the remarketing agent is 
unable to remarket our bonds, the remarketing agent can put the bonds to us. In the event of a failed remarketing, we have 
the availability under our $3.5 billion revolving credit facility to fund these bonds until they are remarketed successfully. 
Accordingly, we have classified $154 million of these borrowings as long-term in our Consolidated Balance Sheet as of 
December 31, 2019. 

Access to and Utilization of Credit Facilities and Commercial Paper Program 

$3.5 Billion Revolving Credit Facility — In November 2019, we entered into the $3.5 billion revolving credit facility, 
which amended and restated our prior long-term U.S. and Canadian revolving credit facility. Amendments to the credit 
agreement  included  (i) increasing  total  capacity  under  the  facility  from  $2.75 billion  to  $3.5 billion;  (ii) increasing  the 
accordion  feature  that  may  be  used  to  increase  total  capacity  in  future  periods  from  $750  million  to  $1.0  billion  and 
(iii) extending  the  term  through  November 2024.  The  agreement  provides  the  Company  with  two  one-year  extension 
options. Waste Management of Canada Corporation and WM Quebec Inc., each an indirect wholly-owned subsidiary of 
WM,  are borrowers under  the  $3.5 billion  revolving  credit  facility,  and  the  agreement  permits  borrowing  in  Canadian 
dollars  up  to  the  U.S.  dollar  equivalent  of  $375 million,  with  such  borrowings  to  be  repaid  in  Canadian  dollars.  WM 
Holdings, a wholly-owned subsidiary of WM, guarantees all the obligations under the $3.5 billion revolving credit facility. 

The $3.5 billion revolving credit facility provides us with credit capacity to be used for cash borrowings, to support 
letters of credit or to support our commercial paper program. The rates we pay for outstanding U.S. or Canadian loans are 
generally based on LIBOR or CDOR, respectively, plus a spread depending on the Company’s debt rating assigned by 
Moody’s Investors Service and Standard and Poor’s. The spread above LIBOR or CDOR ranges from 0.575% to 1.015%. 
Our $3.5 billion revolving credit facility was drafted in anticipation of the phaseout of LIBOR and contains provisions to 
replace LIBOR with an appropriate alternate benchmark rate as needed. As of December 31, 2019, we had no outstanding 
borrowings and $412 million of letters of credit issued and supported by the facility, leaving unused and available credit 
capacity of $3.1 billion. 

Commercial  Paper  Program —  We  have  a  commercial  paper  program  that  enables  us  to  borrow  funds  for  up  to 
397 days at competitive interest rates. The rates we pay for outstanding borrowings are based on the term of the notes. The 
commercial paper program is fully supported by our $3.5 billion revolving credit facility. In November 2019, we amended 
our commercial paper program, increasing our ability to borrow funds from $2.75 billion to $3.5 billion, provided that the 
aggregate outstanding amount of commercial paper borrowings, together with borrowings and issued letters of credit under 
the $3.5 billion revolving credit facility, shall not at any time exceed the aggregate authorized borrowing capacity of such 
facility. As of December 31, 2019, we had no outstanding borrowings under our commercial paper program. 

Other Letter of Credit Facilities — As of December 31, 2019, we had utilized $532 million of other letter of credit 

facilities, which are both committed and uncommitted, with terms maturing through April 2021. 

88 

 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

Debt Borrowings and Repayments 

Revolving  Credit  Facility —  In  2019,  we  repaid  C$15 million,  or  $11 million,  of  Canadian  borrowings  under  our 

revolving credit facility with available cash.  

Senior Notes — In May 2019, WM issued $4.0 billion of senior notes consisting of: 

•(cid:2)
•(cid:2)
•(cid:2)
•(cid:2)
•(cid:2)

$750 million of 2.95% senior notes due June 15, 2024;  
$750 million of 3.20% senior notes due June 15, 2026; 
$1.0 billion of 3.45% senior notes due June 15, 2029; 
$500 million of 4.00% senior notes due July 15, 2039; and  
$1.0 billion of 4.15% senior notes due July 15, 2049. 

The net proceeds from these debt issuances were $3.97 billion. Concurrently, we used $344 million of the net proceeds 
from the newly issued senior notes to retire $257 million of certain high-coupon senior notes. The cash paid includes the 
principal amount of the debt retired, $84 million of related premiums, which are classified as loss on early extinguishment 
of debt in our Consolidated Statement of Operations, and $3 million of accrued interest. The principal amount of senior 
notes redeemed within each series was as follows: 

•(cid:2)
•(cid:2)
•(cid:2)
•(cid:2)
•(cid:2)

$304 million of WM Holdings 7.10% senior notes due 2026, of which $56 million were tendered;  
$395 million of WM 7.00% senior notes due 2028, of which $64 million were tendered; 
$139 million of WM 7.375% senior notes due 2029, of which $58 million were tendered; 
$210 million of WM 7.75% senior notes due 2032, of which $57 million were tendered; and 
$274 million of WM 6.125% senior notes due 2039, of which $22 million were tendered. 

We used a portion of the proceeds to repay our commercial paper borrowings as discussed further below. We intend 
to use the remaining net proceeds to pay a portion of the consideration related to our pending acquisition of Advanced 
Disposal Services, Inc. (“Advanced Disposal”), pursuant to an Agreement and Plan of Merger (the “Merger Agreement”) 
which is discussed further in Note 18, and for general corporate purposes. The newly-issued senior notes due 2024, 2026, 
2029  and  2039  include  a  special  mandatory  redemption  feature,  which  provides  that  if  the  acquisition  of  Advanced 
Disposal is not completed on or prior to July 14, 2020, or if, prior to such date, the Merger Agreement is terminated for 
any reason, we will be required to redeem all of such outstanding notes equal to 101% of the aggregate principal amounts 
of such notes, plus accrued but unpaid interest. 

Canadian Senior Notes — In September 2019, Waste Management of Canada Corporation, an indirect wholly-owned 
subsidiary of WM, issued C$500 million, or $377 million, of 2.6% senior notes due September 23, 2026, all of which are 
fully and unconditionally guaranteed on a senior unsecured basis by WM and WM Holdings. The net proceeds from the 
debt issuance were C$496 million, or $373 million, which we intend to use for general corporate purposes. 

Commercial  Paper  Program —  During  the  year  ended  December 31, 2019,  we  made  net  cash  repayments  of 

$1.0 billion (net of the related discount on issuance). 

Tax-Exempt Bonds — We issued $240 million of new tax-exempt bonds in 2019. The proceeds from the issuance of 
these bonds were deposited directly into a restricted trust fund and may only be used for the specific purpose for which 
the money was raised, which is generally to finance expenditures for landfill and solid waste disposal facility construction 
and development. In the third quarter of 2019, we elected to refund and reissue $99 million of tax-exempt bonds which 
resulted  in  the  recognition  of  a  $1  million  loss  on  early  extinguishment  of  debt  in  our  Consolidated  Statement  of 
Operations. Additionally, during the year ended December 31, 2019, we repaid $105 million of our tax-exempt bonds with 
available cash.  

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

Financing  Leases  and  Other —  The  increase  in  our  financing  leases  and  other  debt  obligations  during  2019  is 
primarily related to (i) our new federal  low-income housing investment discussed in Note 9, which increased our debt 
obligations by $140 million, and (ii) an increase of $159 million attributable to non-cash financing arrangements. These 
increases were offset by a net decrease of $56 million, primarily due net cash repayments of debt at maturity. 

Scheduled Debt Payments 

Principal payments of our debt for the next five years and thereafter, based on scheduled maturities are as follows: 
$823 million  in  2020,  $629 million  in  2021,  $660 million  in  2022,  $646 million  in  2023,  $1,220 million  in  2024  and 
$9,701 million thereafter. Our recorded debt and financing lease obligations include non-cash adjustments associated with 
debt issuance costs, discounts, premiums and fair value adjustments attributable to terminated interest rate derivatives, 
which have been excluded from these amounts because they will not result in cash payments. See Note 8 below for further 
discussion of our financing lease arrangements. 

Secured Debt 

Our  debt  balances  are  generally  unsecured,  except  for  financing  leases  and  the  notes  payable  associated  with  our 

investments in low-income housing properties. 

Debt Covenants  

The terms of certain of our financing arrangements require that we comply with financial and other covenants. Our 
most restrictive financial covenant is the one contained in  our $3.5 billion revolving credit facility, which sets forth a 
maximum total debt to consolidated earnings before interest, taxes, depreciation and amortization ratio (the “Leverage 
Ratio”).  This  covenant  requires  that  the  Leverage  Ratio  for  the  preceding  four  fiscal  quarters  will  not  be  more  than 
3.75 to 1,  provided  that  if  an  acquisition  permitted  under the  $3.5  billion  revolving  credit  facility  involving  aggregate 
consideration in excess of $200 million occurs during the fiscal quarter, the Company shall have the right to increase the 
Leverage Ratio to 4.25 to 1 during such fiscal quarter and for the following three fiscal quarters (the “Elevated Leverage 
Ratio  Period”).  There  shall  be  no  more  than  two  Elevated  Leverage  Ratio  Periods  during  the  term  of  the  $3.5  billion 
revolving credit facility, and the Leverage Ratio must return to 3.75 to 1 for at least one fiscal quarter between Elevated 
Leverage  Ratio  Periods.  The  calculation  of  all  components  used  in  the  Leverage  Ratio  covenant  are  as  defined  in  the 
$3.5 billion revolving credit facility. 

Our  $3.5  billion  revolving  credit  facility,  senior  notes  and  other  financing  arrangements  also  contain  certain 
restrictions on the ability of the Company’s subsidiaries to incur additional indebtedness as well as restrictions on the 
ability of the Company and its subsidiaries to, among other things, incur liens; engage in sale-leaseback transactions and 
engage in mergers and consolidations. We monitor our compliance with these restrictions, but do not believe that they 
significantly  impact  our  ability  to  enter  into  investing  or  financing  arrangements  typical  for  our  business.  As  of 
December 31, 2019 and 2018, we were in compliance with all covenants and restrictions under our financing arrangements 
that may have a material effect on our Consolidated Financial Statements. 

8.    Leases 

Our  operating  lease  activities  primarily  consist  of  leases  for  real  estate,  landfills  and  operating  equipment.  Our 
financing lease activities primarily consist of leases for operating equipment, railcars and landfill assets. Leases with an 
initial term of 12 months or less, which are not expected to be renewed beyond one year, are not recorded on the balance 
sheet and are recognized as lease expense on a straight-line basis over the lease term. Most leases include one or more 
options to renew, with renewal terms generally ranging from one to 10 years. The exercise of lease renewal options is at 
our sole discretion. We include the renewal term in the calculation of the right-of-use asset and related lease liability when 

90 

 
 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

such renewals are reasonably certain of being exercised. Certain leases also include options to purchase the leased property. 
The depreciable life of assets and leasehold improvements is limited by the expected lease term, unless there is a transfer 
of title or purchase option reasonably certain of exercise. Certain of our lease agreements include rental payments based 
on usage and other lease agreements include rental payments adjusted periodically for inflation; these payments are treated 
as  variable  lease  payments.  Our  lease  agreements  do  not  contain  any  material  residual  value  guarantees  or  material 
restrictive covenants. 

When the implicit interest rate is not readily available for our leases, we discount future cash flows of the remaining 
lease payments using the current interest rate that would be paid to borrow on collateralized debt over a similar term, or 
incremental borrowing rate, at the commencement date. 

Supplemental balance sheet information for our leases is as follows (in millions): 

Leases 
Assets 
Long-term: 

Classification 

December 31, 2019 

Operating . . . . . . . . . . . . . . . . . .    Other assets 
Financing . . . . . . . . . . . . . . . . . .  

Property and equipment, net of accumulated 

depreciation and amortization  

Total lease assets  . . . . . . . . . .   

Liabilities 
Current: 

Operating . . . . . . . . . . . . . . . . . .    Accrued liabilities 
Financing . . . . . . . . . . . . . . . . . .   

Current portion of long-term debt 

Long-term: 

Operating . . . . . . . . . . . . . . . . . .    Other liabilities 
Financing . . . . . . . . . . . . . . . . . .   
Total lease liabilities  . . . . . . .   

Long-term debt, less current portion 

$ 

$ 

$ 

$ 

 424 

 374 
 798 

 79 
 36 

 366 
 323 
 804 

Operating lease expense was $132 million, $129 million and $134 million during 2019, 2018 and 2017, respectively, 
and is included in operating and selling, general and administrative expenses in our Consolidated Statement of Operations. 
Financing lease expense for 2019 was $48 million and is included in depreciation and amortization expense and interest 
expense, net in our Consolidated Statement of Operations. 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

Minimum contractual obligations for our leases (undiscounted) as of December 31, 2019 are as follows (in millions): 

(cid:2)
(cid:2)(cid:2)(cid:2)(cid:2)(cid:2)
2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  (cid:2)(cid:2) $ 
2021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  (cid:2)(cid:2)
2022 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  (cid:2)(cid:2)
2023 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  (cid:2)(cid:2)
2024 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  (cid:2)
Thereafter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  (cid:2)

Total lease payments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  (cid:2) $ 

Less: interest  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  (cid:2)
Discounted lease liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  (cid:2) $ 

Operating 

Financing 

 63   $ 
 58  
 57  
 51  
 40  
 359  
 628   $ 
 (183) 
 445   $ 

 47 
 45 
 45 
 44 
 41 
 256 
 478 
 (119)
 359 

As of December 31, 2019, we entered into leases, primarily for real estate, that have not yet commenced with future 
lease payments of $26 million that are not reflected in the table above. These leases will commence through 2020 with 
non-cancelable lease terms up to 15 years. 

Cash paid during 2019 for our operating and financing leases was $87 million and $40 million, respectively. During 
2019,  right-of-use  assets  obtained  in  exchange  for  lease  obligations  for  our  operating  and  financing  leases  were 
$149 million and $134 million, respectively. 

As of December 31, 2019, the weighted average remaining lease terms of our operating and financing leases were 
approximately  16 years  and  14 years,  respectively.  The  weighted  average  discount  rates  used  to  determine  the  lease 
liabilities  as  of  December 31, 2019  for  our  operating  and  financing  leases  were  approximately  3.50%  and  4.10%, 
respectively. 

 9.    Income Taxes 

Income Tax Expense 

Our income tax expense consisted of the following for the years ended December 31 (in millions): 

Current: 

Federal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 
State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Foreign  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

Deferred: 

Federal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Foreign  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

Income tax expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 

2019 

2018 

2017 

 204   $ 

 94  
 36  
 334  

 94  
 8  
 (2)  
 100  
 434   $ 

 256   $ 
 132  
 40  
 428  

 59  
 (32) 
 (2) 
 25  

 453   $ 

 400 
 56 
 37 
 493 

 (316)
 62 
 3 
 (251)
 242 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

The  U.S.  federal  statutory  income  tax  rate  is  reconciled  to  the  effective  income  tax  rate  for  the years  ended 

December 31 as follows: 

Income tax expense at U.S. federal statutory rate . . . . . . . . . . . . . . . . . . . . . . . .    
State and local income taxes, net of federal income tax benefit  . . . . . . . . . . . .    
Impacts of enactment of tax reform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Federal tax credits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Taxing authority audit settlements and other tax adjustments . . . . . . . . . . . . . .    
Tax impact of equity-based compensation transactions . . . . . . . . . . . . . . . . . . .    
Tax impact of impairments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Tax rate differential on foreign income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Effective income tax rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

2019 
 21.00 %     
 4.39   
 —   
 (4.38)  
 (0.74)  
 (0.91)  
 0.72   
 0.40   
 0.13   
 20.61 %     

2018 
 21.00 %    
 4.41   
 (0.51)  
 (2.44)  
 (3.85)  
 (0.54)  
 0.03   
 0.43   
 0.51   
 19.04 %    

2017 
 35.00 %  
 3.25  
 (24.14) 
 (2.31) 
 0.03  
 (1.45) 
 0.66  
 (0.55) 
 0.55  
 11.04 %  

The comparability of our income tax expense for the reported periods has been primarily affected by (i) variations in 
our income before income taxes; (ii) federal tax credits; (iii) excess tax benefits associated with equity-based compensation 
transactions (iv) adjustments to our accruals and deferred taxes; (v) the tax implications of impairments; (vi) the realization 
of state net operating losses and credits; (vii) tax audit settlements and (viii) the impacts of enactment of tax reform. 

For  financial  reporting  purposes,  income  before  income taxes  by  source  for  the years  ended  December 31  was  as 

follows (in millions): 

Domestic  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Foreign (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

Income before income taxes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 

2019 
 2,025   $ 
 80  
 2,105   $ 

2018 
 2,235   $ 
 141  
 2,376   $ 

2017 
 2,040 
 151 
 2,191 

(a)  Foreign income before income taxes for the year ended December 31, 2019 includes a $52 million impairment charge 
related  to  our  minority-owned  investment  in  a  waste  conversion  technology  business.  See  Note  12  for  further 
discussion. 

Investments Qualifying for Federal Tax Credits — We have significant financial interests in entities established to 
invest  in  and  manage  low-income  housing  properties  and  a  refined  coal  facility.  On  August 28,  2019  we  acquired  an 
additional noncontrolling interest in a limited liability company established to invest in and manage low-income housing 
properties. Our consideration for this investment totaled $160 million, which was comprised of a $140 million note payable 
and an initial cash payment of $20 million. We support the operations of these entities in exchange for a pro-rata share of 
the tax credits they generate. The low-income housing investments and the coal facility’s refinement processes qualify for 
federal tax credits that we expect to realize through 2030 under Section 42, through 2024 under Section 45D, and through 
2019 under Section 45 of the Internal Revenue Code. 

We account for our investments in these entities using the equity method of accounting, recognizing our share of each 
entity’s  pre-tax  results  of  operations  and  other  reductions  in  the  value  of  our  investments  in  equity  in  net  losses  of 
unconsolidated entities, within our Consolidated Statements of Operations. During the years ended December 31, 2019, 
2018 and 2017, we recognized $46 million, $30 million and $30 million of net losses and a reduction in our income tax 
expense  of  $96 million,  $57  million  and  $51  million,  respectively,  primarily  due  to  tax  credits  realized  from  these 
investments. In addition, during the years ended December 31, 2019, 2018 and 2017, we recognized interest expense of 
$9 million, $3 million and $2 million, respectively, associated with our investments in low-income housing properties. See 
Note 19 for additional information related to these unconsolidated variable interest entities. 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

Other Federal Tax Credits — During 2019, 2018 and 2017, we recognized federal tax credits in addition to the tax 
credits  realized  from  our  investments  in  low-income  housing  properties  and  the  refined  coal  facility,  resulting  in  a 
reduction in our income tax expense of $11 million, $10 million and $13 million, respectively. 

Equity-Based Compensation — During 2019, 2018 and 2017, we recognized excess tax benefits related to the vesting 
or  exercise  of  equity-based  compensation  awards  resulting  in  a  reduction  in  our  income  tax  expense  of  $25 million, 
$17 million and $37 million, respectively. 

Adjustments to Accruals and Deferred Taxes — Adjustments to our accruals and deferred taxes due to the filing of 
our income tax returns, analysis of our deferred tax balances and changes in state and foreign laws resulted in a reduction 
in our income tax expense of $22 million, $52 million and $5 million for the years ended December 31, 2019, 2018 and 
2017, respectively. 

Tax Implications of Impairments — Portions of the impairment charges recognized during the reported periods are 
not deductible for tax purposes resulting in an increase in income tax expense of $15 million, $1 million and $15 million 
for the years ended December 31, 2019, 2018 and 2017, respectively. See Note 12 for more information related to our 
impairment charges. 

State Net Operating Losses and Credits — During 2019, 2018 and 2017, we recognized state net operating losses and 

credits resulting in a reduction in our income tax expense of $14 million, $22 million and $12 million, respectively. 

Tax  Audit  Settlements —  We  file  income  tax  returns  in  the  U.S.  and  Canada,  as  well  as  other  state  and  local 
jurisdictions. We are currently under audit by various taxing authorities, as discussed below, and our audits are in various 
stages of completion. During the reported periods, we settled various tax audits which resulted in a reduction in our income 
tax expense of $2 million, $40 million and $2 million for the years ended December 31, 2019, 2018 and 2017, respectively. 

We participate in the IRS’s Compliance Assurance Process, which means we work with the IRS throughout the year 
towards resolving any material issues prior to the filing of our annual tax return. Any unresolved issues as of the tax return 
filing date are subject to routine examination procedures. We are currently in the examination phase of IRS audits for the 
2017 through 2019 tax years and expect these audits to be completed within the next 15 months. We are also currently 
undergoing audits by various state and local jurisdictions for tax years that date back to 2013.  

Enactment  of  Tax  Reform –  In  accordance  with  applicable  accounting  guidance,  the  Company  recognized  the 
provisional tax impacts and subsequent measurement period adjustments related to the remeasurement of our deferred 
income  tax  assets  and  liabilities  and  the  one-time,  mandatory  transition  tax  on  deemed  repatriation  of  previously 
tax-deferred  and  unremitted  foreign  earnings,  resulting  in  a  reduction  in  our  income  tax  expense  of  $12 million  and 
$529 million for the years ended December 31, 2018 and 2017, respectively. 

Unremitted Earnings in Foreign Subsidiaries — No additional income taxes have been provided for any remaining 
undistributed  foreign  earnings  not  subject  to  the  one-time,  mandatory  transition  tax,  or  any  additional  outside  basis 
difference, as these amounts continue to be indefinitely reinvested in foreign operations.  

94 

 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

Deferred Tax Assets (Liabilities) 

The components of net deferred tax liabilities as of December 31 are as follows (in millions): 

Deferred tax assets: 

Net operating loss, capital loss and tax credit carry-forwards . . . . . . . . . . . . . . . . . . . . . . .     $ 
Landfill and environmental remediation liabilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Operating lease liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Miscellaneous and other reserves, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Subtotal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Valuation allowance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Deferred tax liabilities: 

2019 

2018 

 150   $ 
 156  
 114  
 150  
 570  
 (162) 

 258 
 143 
 — 
 175 
 576 
 (261)

Property and equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Goodwill and other intangibles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Operating lease right-of-use assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

Net deferred tax liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 

 (842) 
 (865) 
 (108) 
 (1,407)  $ 

 (752)
 (854)
 — 
 (1,291)

The valuation allowance decreased by $99 million in 2019 primarily due to the utilization and expiration of federal 

capital loss carry-forwards. 

As of December 31, 2019, we had $1.8 billion of state net operating loss carry-forwards with expiration dates through 
2039. We also had $27 million of federal capital loss carry-forwards with expiration dates through 2024, $32 million of 
foreign tax credit carry-forwards with expiration dates through 2029 and $17 million of state tax credit carry-forwards 
with expiration dates through 2035. 

We have established valuation allowances for uncertainties in realizing the benefit of certain tax loss and credit carry-
forwards and other deferred tax assets. While we expect to realize the deferred tax assets, net of the valuation allowances, 
changes in estimates of future taxable income or in tax laws may alter this expectation. 

Liabilities for Uncertain Tax Positions 

A reconciliation of the beginning and ending amount of gross unrecognized tax benefits, including accrued interest, 

is as follows (in millions): 

Balance as of January 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 
Additions based on tax positions related to the current year . . . . . . . . . . . . . . . .    
Additions based on tax positions of prior years . . . . . . . . . . . . . . . . . . . . . . . . . .    
Accrued interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Settlements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Lapse of statute of limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Balance as of December 31  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 

2019 

2018 

2017 

 36   $ 
 5  
 —  
 2  
 —  
 (3) 
 40   $ 

 109   $ 
 6  
 12  
 2  
 (88) 
 (5) 
 36   $ 

 82 
 19 
 11 
 4 
 (1)
 (6)
 109 

These liabilities are included as a component of other long-term liabilities in our Consolidated Balance Sheets because 
the Company does not anticipate that settlement of the liabilities will require payment of cash within the next 12 months. 
As of December 31, 2019, we have $33 million of net unrecognized tax benefits that, if recognized in future periods, would 
impact our effective income tax rate. 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

We recognize interest expense related to unrecognized tax benefits in our income tax expense, which was not material 
for  the  reported  periods.  We  did  not  have  any  accrued  liabilities  or  expense  for  penalties  related  to  unrecognized  tax 
benefits for the reported periods.  

10.  Employee Benefit Plans 

Defined Contribution Plans — Waste Management sponsors a 401(k) retirement savings plan that covers employees, 
except  those  working  subject  to  collective  bargaining  agreements  that  do  not  provide  for  coverage  under  the  plan. 
U.S. employees who are not subject to such collective bargaining agreements are generally eligible to participate in the 
plan following a 90-day waiting period after hire and may contribute as much as 50% of their eligible annual compensation 
and 80% of their annual incentive plan bonus, subject to annual contribution limitations established by the IRS. Under the 
retirement savings plan, for non-union employees, we match 100% of employee contributions on the first 3% of their 
eligible annual compensation and 50% of employee contributions on the next 3% of their eligible annual compensation, 
resulting  in  a  maximum  match  of  4.5%  of  eligible  annual  compensation.  Non-union  employees  hired  on  or  after 
January 1, 2018  are  automatically  enrolled  in  the  plan  at  a  3%  contribution  rate  upon  eligibility.  Both  employee  and 
Company contributions are in cash and vest immediately. Certain U.S. employees who are subject to collective bargaining 
agreements  may  participate  in  the  401(k) retirement  savings  plan  under  terms  specified  in  their  collective  bargaining 
agreement.  Certain  employees  outside  the  U.S.,  including  those  in  Canada,  participate  in  defined  contribution  plans 
maintained by the Company in compliance with laws of the appropriate jurisdiction. Charges to operating and selling, 
general and administrative expenses for our defined contribution plans totaled $88 million, $80 million and $70 million 
for the years ended December 31, 2019, 2018 and 2017, respectively. 

Defined Benefit Plans (other than multiemployer defined benefit pension plans discussed below) — WM Holdings 
sponsors a defined benefit plan for certain employees who are subject to collective bargaining agreements that provide for 
participation in this plan. Further, certain of our Canadian subsidiaries sponsor defined benefit plans that are frozen to new 
participants. As of December 31, 2019, the combined benefit obligation of these pension plans was $141 million supported 
by  $136 million  of  combined  plan  assets,  resulting  in  an  aggregate  unfunded  benefit  obligation  for  these  plans  of 
$5 million. As of December 31, 2018, the combined benefit obligation of these pension plans was $120 million supported 
by  $117 million  of  combined  plan  assets,  resulting  in  an  aggregate  unfunded  benefit  obligation  for  these  plans  of 
$3 million.  

In addition, WM Holdings and certain of its subsidiaries provided post-retirement health care and other benefits to 
eligible retirees. In conjunction with our acquisition of WM Holdings in July 1998, we limited participation in these plans 
to participating retirees as of December 31, 1998. The unfunded benefit obligation for these plans was $14 million and 
$18 million as of December 31, 2019 and 2018, respectively. 

Our accrued benefit liabilities for our defined benefit pension and other post-retirement plans were $19 million and 
$21 million as of December 31, 2019 and 2018, respectively, and are included as components of accrued liabilities and 
long-term other liabilities in our Consolidated Balance Sheets. 

Multiemployer Defined Benefit Pension Plans — We are a participating employer in a number of trustee-managed 
multiemployer  defined  benefit  pension  plans  (“Multiemployer  Pension  Plans”)  for  employees  who  are  covered  by 
collective  bargaining  agreements.  The  risks  of  participating  in  these  Multiemployer  Pension  Plans  are  different  from 
single-employer plans in that (i) assets contributed to the Multiemployer Pension Plan by one employer may be used to 
provide benefits to employees or former employees of other participating employers; (ii) if a participating employer stops 
contributing to the plan, the unfunded obligations of the plan may be required to be assumed by the remaining participating 
employers and (iii) if we choose to stop participating in any of our Multiemployer Pension Plans, we may be required to 

96 

 
 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

pay  those  plans  a  withdrawal  amount  based  on  the  underfunded  status  of  the  plan.  The  following  table  outlines  our 
participation in Multiemployer Pension Plans considered to be individually significant (dollars in millions): 

Pension Fund 
Automotive Industries Pension Plan . . . . . . . . .     EIN: 94-1133245; 
Plan Number: 001 
   EIN: 36-6155778;  
Plan Number: 001 

Pension  Plan  . . . . . . . . . . . . . . . . . . . . . .  

Suburban Teamsters of Northern Illinois 

  EIN/Pension Plan  
Number 

  Pension Protection Act 
Reported Status(a) 
2018 
2019 

FIP/RP 
     Status(b)(c)     
   Implemented   $

   Critical and 
Declining 

   Critical and 
Declining 
   Endangered    Endangered   Implemented  

Company 
Contributions(d) 
2018 

2017 

2019 

  Expiration Date 
  of Collective  
  Bargaining 
     Agreement(s) 

 1   $ 

 1   $

 1   

9/30/2021 

 3  

 3  

 3    Various dates 

through 
3/31/2023 

Western Conference of Teamsters  

Pension Plan . . . . . . . . . . . . . . . . . . . . . . .  

   EIN: 91-6145047;  
Plan Number: 001 

Not 
Endangered 
or Critical 

Not 
Endangered
or Critical 

Not 
Applicable 

 32  

 29  

 27    Various dates 

through 
12/31/2024 

Contributions to other Multiemployer 

Pension Plans  . . . . . . . . . . . . . . . . . . . . . .  (cid:2)

Total contributions to Multiemployer 

Pension Plans (e) . . . . . . . . . . . . . . . . . . . .  (cid:2)

(cid:2)

(cid:2)

(cid:2)

(cid:2)

(cid:2)

(cid:2)

(cid:2)

(cid:2)

(cid:2)

(cid:2)

(cid:2)

(cid:2)

(cid:2)

(cid:2)

  $

 36   $ 

 33   $

(cid:2)

 16 (cid:2)

 14 (cid:2)

(cid:2) $

 52 (cid:2) $ 

 47 (cid:2) $

 31  

 16 (cid:2)

 47 (cid:2)

(cid:2)

(cid:2)

(a)(cid:2) The  most  recent  Pension  Protection  Act  zone  status  available  in  2019  and  2018  is  for  the  plan’s year-end  as  of 
December 31, 2018 and 2017, respectively. The zone status is based on information that we received from the plan 
and is certified by the plan’s actuary. As defined in the Pension Protection Act of 2006, among other factors, plans 
reported as critical are generally less than 65% funded and plans reported as endangered are generally less than 80% 
funded. Under the Multiemployer Pension Reform Act of 2014, a plan is generally in critical and declining status if it 
(i) is certified to be in critical status pursuant to the Pension Protection Act of 2006 and (ii) is projected to be insolvent 
within the next 15 years or, in certain circumstances, 20 years. 

As of the date the financial statements were issued, Forms 5500 were not available for the plan years ended in 2019. 
(b)(cid:2) The “FIP/RP Status” column indicates plans for which a Funding Improvement Plan (“FIP”) or a Rehabilitation Plan 

(“RP”) has been implemented. 

(c)(cid:2) A Multiemployer Pension Plan that has been certified as endangered, seriously endangered or critical may begin to 
levy  a  statutory  surcharge  on  contribution  rates.  Once  authorized,  the  surcharge  is  at  the  rate  of  5%  for  the  first 
12 months and 10% for any periods thereafter. Contributing employers, however, may  eliminate the surcharge by 
entering into a collective bargaining agreement that meets the requirements of the applicable FIP or RP. 

(d)(cid:2) Of  the  Multiemployer  Pension  Plans  considered  to  be  individually  significant,  the  Company  was  listed  in  the 
Form 5500  of  the  Suburban  Teamsters  of  Northern  Illinois  Pension  Plan  as  providing  more  than  5%  of  the  total 
contributions for plan years ending December 31, 2018 and 2017. 

(e)  Total contributions to Multiemployer Pension Plans excludes contributions related to withdrawal liabilities discussed 

below. 

Our portion of the projected benefit obligation, plan assets and unfunded liability for the Multiemployer Pension Plans 
is not material to our financial position. However, the failure of participating employers to remain solvent could affect our 
portion of the plans’ unfunded liability. Specific benefit levels provided by union pension plans are not negotiated with or 
known by the employer contributors. 

In  connection  with  our  ongoing  renegotiations  of  various  collective  bargaining  agreements,  we  may  discuss  and 
negotiate for the complete or partial withdrawal from one or more of these pension plans. Further, business events, such 
as the discontinuation or nonrenewal of a customer contract, the decertification of a union, or relocation, reduction or 
discontinuance of certain operations, which result in the decline of Company contributions to a Multiemployer Pension 
Plan could trigger a partial or complete withdrawal. In the event of a withdrawal, we may incur expenses associated with 
our obligations for unfunded vested benefits at the time of the withdrawal. In 2019, 2018 and 2017, we recognized charges 

97 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
    
    
    
    
    
  
  
  
  
  
  
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

of less than $1 million, $3 million and $12 million, respectively, to operating expenses for the withdrawal from certain 
underfunded  Multiemployer  Pension  Plans.  Refer  to  Note 11  for  additional  information  related  to  our  obligations  to 
Multiemployer Pension Plans for which we have withdrawn or partially withdrawn. 

Multiemployer Plan Benefits Other Than Pensions — During the years ended December 31, 2019, 2018 and 2017, the 
Company  made  contributions  of  $45 million,  $43 million  and  $42 million,  respectively,  to  multiemployer  health  and 
welfare plans that also provide other post-retirement employee benefits. Funding of benefit payments for plan participants 
are made at negotiated rates in the respective collective bargaining agreements as costs are incurred. 

11.  Commitments and Contingencies 

Financial Instruments — We have obtained letters of credit, surety bonds and insurance policies and have established 
trust funds and issued financial guarantees to support tax-exempt bonds, contracts, performance of landfill final capping, 
closure and post-closure requirements, environmental remediation and other obligations. Letters of credit generally are 
supported by our $3.5 billion revolving credit facility and other credit facilities established for that purpose. These facilities 
are discussed further in Note 7. Surety bonds and insurance policies are supported by (i) a diverse group of third-party 
surety and insurance companies; (ii) an entity in which we have a noncontrolling financial interest or (iii) a wholly-owned 
insurance captive, the sole business of which is to issue surety bonds and/or insurance policies on our behalf. 

Management does not expect that any claims against or draws on these instruments would have a material adverse 
effect on our financial condition, results of operations or cash flows. We have not experienced any unmanageable difficulty 
in obtaining the required financial assurance instruments for our current operations. In an ongoing effort to mitigate risks 
of  future  cost  increases  and  reductions  in  available  capacity,  we  continue  to  evaluate  various  options  to  access  cost-
effective sources of financial assurance. 

Insurance — We carry insurance coverage for protection of our assets and operations from certain risks including 
general liability, automobile liability, workers’ compensation, real and personal property, directors’ and officers’ liability, 
pollution legal liability and other coverages we believe are customary to the industry. Our exposure to loss for insurance 
claims is generally limited to the per-incident deductible under the related insurance policy. Our exposure could increase 
if our insurers are unable to meet their commitments on a timely basis. 

We have retained  a significant portion  of  the risks  related  to our health  and welfare, general  liability,  automobile 
liability and workers’ compensation claims programs. “General liability” refers to the self-insured portion of specific third-
party claims made against us that may be covered under our commercial General Liability Insurance Policy. For our self-
insured portions, the exposure for unpaid claims and associated expenses, including incurred but not reported losses, is 
based on an actuarial valuation or internal estimates. The accruals for these liabilities could be revised if future occurrences 
or loss development significantly differ from such valuations and estimates. We use a wholly-owned insurance captive to 
insure the deductibles for our general liability, automobile liability and workers’ compensation claims programs. As of 
December 31, 2019, both our commercial General Liability Insurance Policy and our workers’ compensation insurance 
program  carried  self-insurance  exposures  of  up  to  $5 million  per  incident.  As  of  December 31,  2019,  our  automobile 
liability insurance program included a per-incident deductible of up to $10 million. Our receivable balance associated with 

98 

 
 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

insurance claims was $126 million and $130 million as of December 31, 2019 and 2018, respectively. The changes to our 
insurance reserves for the years ended December 31 are summarized below (in millions): 

Balance as of January 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Self-insurance expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Cash paid and other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Balance as of December 31  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
 Current portion as of December 31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
 Long-term portion as of December 31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 

 567   $ 
 171  
 (163) 
 575   $ 
 145   $ 
 430   $ 

 582 
 142 
 (157)
 567 
 137 
 430 

2019(a) 

2018 

(a)(cid:2) Based on current estimates, we anticipate that most of our insurance reserves will be settled in cash over the next 

six years. 

We do not expect the impact of any known casualty, property, environmental or other contingency to have a material 

impact on our financial condition, results of operations or cash flows. 

Operating and Financing Leases — Our operating and financing leases are discussed in Note 8. 

Other Commitments 
•(cid:2) Disposal — We have several agreements expiring at various dates through 2052 that require us to dispose of a 
minimum number of tons at third-party disposal facilities. Under these put-or-pay agreements, we are required to 
pay  for  the  agreed  upon  minimum  volumes  regardless  of  the  actual  number  of  tons  placed  at  the  facilities. 
Following  the  2014  divestiture  of  our  Wheelabrator  business,  which  provides  waste-to-energy  services  and 
manages waste-to-energy facilities and independent power production plants, we entered into several agreements 
to dispose of a minimum number of tons of waste at certain Wheelabrator facilities. These agreements generally 
provide for fixed volume commitments with certain market price resets through 2021. We generally fulfill our 
minimum contractual obligations by disposing of volumes collected in the ordinary course of business at these 
disposal facilities. 

•(cid:2) Waste Paper — We are party to waste paper purchase agreements expiring at various dates through 2023 that 
require us to purchase a minimum number of tons of waste paper. The cost per ton we pay is based on market 
prices. 

•(cid:2) Royalties — We have various arrangements that require us to make royalty payments to third parties including 
prior land owners, lessors or host communities where our operations are located. Our obligations generally are 
based on per ton rates for waste actually received at our transfer stations or landfills. Royalty agreements that are 
non-cancelable  and  require  fixed  or  minimum  payments  are  included  in  our  financing  leases  and  other  debt 
obligations in our Consolidated Balance Sheets as disclosed in Note 7. 

Our  unconditional  purchase  obligations  are  generally  established  in  the  ordinary  course  of  our  business  and  are 
structured  in  a  manner  that  provides  us  with  access  to  important  resources  at  competitive,  market-driven  rates.  As  of 
December 31, 2019, our estimated minimum obligations associated with unconditional purchase obligations, which are 
not recognized in our Consolidated Balance Sheets, were $156 million in 2020, $143 million in 2021, $65 million in 2022, 
$57 million  in  2023,  $47 million  in  2024  and  $379 million  thereafter.  We  may  also  establish  unconditional  purchase 
obligations in conjunction with acquisitions or divestitures. Our actual future minimum obligations under these outstanding 
purchase agreements are generally quantity driven and, as a result, our associated financial obligations are not fixed as of 
December 31, 2019. For contracts that require us to purchase minimum quantities of goods or services, we have estimated 
our future minimum obligations based on the current market values of the underlying products or services or contractually 
stated amounts. We currently expect the products and services provided by these agreements to continue to meet the needs 

99 

 
 
 
 
 
 
 
 
 
     
     
  
  
 
 
 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

of our ongoing operations. Therefore, we do not expect these established arrangements to materially impact our future 
financial position, results of operations or cash flows. 

Guarantees — We have entered into the following guarantee agreements associated with our operations: 
•(cid:2) As  of  December 31,  2019,  WM  Holdings  has  fully  and  unconditionally  guaranteed  all  of  WM’s  senior 
indebtedness, including its senior notes, $3.5 billion revolving credit facility and certain letter of credit facilities, 
which  mature  through  2049.  WM  has  fully  and  unconditionally  guaranteed  the  senior  indebtedness  of  WM 
Holdings, which matures in 2026. Performance under these guarantee agreements would be required if either 
party defaulted on their respective obligations. No additional liabilities have been recorded for these intercompany 
guarantees  because  all  of  the  underlying  obligations  are  reflected  in  our  Consolidated  Balance  Sheets.  See 
Note 22 for further discussion. 

•(cid:2) WM  and  WM  Holdings  have  guaranteed  subsidiary  debt  obligations,  including  tax-exempt  bonds,  financing 
leases and other indebtedness. If a subsidiary fails to meet its obligations associated with its debt agreements as 
they  come  due,  WM  or  WM  Holdings  will  be  required  to  perform  under  the  related  guarantee  agreement. 
No additional  liabilities  have  been  recorded  for  these  intercompany  guarantees  because  all  of  the  underlying 
obligations are reflected in our Consolidated Balance Sheets. See Note 7 for information related to the balances 
and maturities of these debt obligations. 

•(cid:2) Before the divestiture of our Wheelabrator business in 2014, WM had guaranteed certain operational and financial 
performance obligations of Wheelabrator and its subsidiaries in the ordinary course of business. In conjunction 
with the divestiture, certain WM guarantees of Wheelabrator obligations were terminated, but others continued 
and are now guarantees of  third-party  obligations. When possible, Wheelabrator  seeks  to  have  the  applicable 
third-party beneficiaries release WM from these guarantees, but until such efforts are successful, or the underlying 
financial commitments are restructured, WM has agreed to retain the guarantees and, in exchange, receive a credit 
support fee or other financial assurances guaranteed by a third-party financial institution to protect WM in the 
event of non-compliance by Wheelabrator. The most significant of these guarantees specifically define WM’s 
maximum financial obligation over the course of the relevant agreements. In February 2019, Wheelabrator was 
acquired  by  a  third  party,  at  which  time  we  agreed  to  retain  certain  remaining  guarantees.  As  of 
December 31, 2019, WM’s maximum future payments under these guarantees were $45 million. WM’s exposure 
under  certain  of  the  performance  guarantees  is  variable  and  a  maximum  exposure  is  not  defined.  We  have 
recorded  the fair  value of  the  operational  and financial  performance  guarantees, some  of which  could  extend 
through 2038 if not terminated, in our Consolidated Balance Sheets. We currently do not expect the financial 
impact of such operational and financial performance guarantees to materially exceed the recorded fair value. 
•(cid:2) Certain of our subsidiaries have guaranteed the market or contractually-determined value of certain homeowners’ 
properties that are adjacent to or near certain of our landfills. These guarantee agreements extend over the life of 
the respective landfill. Under these agreements, we would be responsible for the difference, if any, between the 
sale value and the guaranteed market or contractually-determined value of the homeowners’ properties. As of 
December 31, 2019, we have agreements guaranteeing certain market value losses for certain properties adjacent 
to or near 18 of our landfills. We do not believe that these contingent obligations will have a material adverse 
effect on the Company’s financial position, results of operations or cash flows. 

•(cid:2) We have indemnified the purchasers of businesses or divested assets for the occurrence of specified events under 
certain of our divestiture agreements. Other than certain identified items that are currently recorded as obligations, 
we do not believe that it is possible to determine the contingent obligations associated with these indemnities. 
Additionally, under certain of our acquisition agreements, we have provided for additional consideration to be 
paid to the sellers if established financial targets or other market conditions are achieved post-closing and we 
have  recognized  liabilities  for  these  contingent  obligations  based  on  an  estimate  of  the  fair  value  of  these 
contingencies  at  the  time  of  acquisition.  We  do  not  currently  believe  that  contingent  obligations  to  provide 
indemnification or pay additional post-closing consideration in connection with our divestitures or acquisitions 

100 

 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

will have a material adverse effect on the Company’s business, financial condition, results of operations or cash 
flows. 

•(cid:2) WM and WM Holdings guarantee the service, lease, financial and general operating obligations of certain of their 
subsidiaries. If such a subsidiary fails to meet its contractual obligations as they come due, the guarantor has an 
unconditional obligation to perform on its behalf. No additional liability has been recorded for service, financial 
or  general  operating  guarantees  because  the  subsidiaries’  obligations  are  properly  accounted  for  as  costs  of 
operations as services are provided or general operating obligations as incurred. No additional liability has been 
recorded for the lease guarantees because the subsidiaries’ obligations are properly accounted for as operating or 
financing leases, as appropriate. 

Environmental Matters — A significant portion of our operating costs and capital expenditures could be characterized 
as costs of environmental protection. The nature of our operations, particularly with respect to the construction, operation 
and  maintenance  of  our  landfills,  subjects  us  to  an  array  of  laws  and  regulations  relating  to  the  protection  of  the 
environment.  Under  current  laws  and  regulations,  we  may  have  liabilities  for  environmental  damage  caused  by  our 
operations, or for damage caused by conditions that existed before we acquired a site. In addition to remediation activity 
required by state or local authorities, such liabilities include PRP investigations. The costs associated with these liabilities 
can  include  settlements,  certain  legal  and  consultant  fees,  as  well  as  incremental  internal  and  external  costs  directly 
associated with site investigation and clean-up. 

As of December 31, 2019, we have been notified by the government that we are a PRP in connection with 75 locations 
listed on the Environmental Protection Agency’s (“EPA’s”) Superfund National Priorities List (“NPL”). Of the 75 sites at 
which claims have been made against us, 15 are sites we own. Each of the NPL sites we own was initially developed by 
others as a landfill disposal facility. At each of these facilities, we are working in conjunction with the government to 
evaluate or remediate identified site problems, and we have either agreed with other legally liable parties on an arrangement 
for sharing the costs of remediation or are working toward a cost-sharing agreement. We generally expect to receive any 
amounts due from other participating parties at or near the time that we make the remedial expenditures. The other 60 NPL 
sites,  which  we  do  not  own,  are  at  various  procedural  stages  under  the  Comprehensive  Environmental  Response, 
Compensation and Liability Act of 1980, as amended, known as CERCLA or Superfund. 

The  majority  of proceedings  involving  NPL  sites  that  we do not own  are  based  on  allegations  that  certain  of  our 
subsidiaries (or their predecessors) transported hazardous substances to the sites, often prior to our acquisition of these 
subsidiaries. CERCLA generally provides for liability for those parties owning, operating, transporting to or disposing at 
the sites. Proceedings arising under Superfund typically involve numerous waste generators and other waste transportation 
and disposal companies and seek to allocate or recover costs associated with site investigation and remediation, which 
costs could be substantial and could have a material adverse effect on our consolidated financial statements. At some of 
the sites at which we have been identified as a PRP, our liability  is well defined as a consequence of a governmental 
decision and an agreement among liable parties as to the share each will pay for implementing that remedy. At other sites, 
where no remedy has been selected or the liable parties have been unable to agree on an appropriate allocation, our future 
costs are uncertain. 

On  October 11,  2017,  the  EPA  issued  its  Record  of  Decision  (“ROD”)  with  respect  to  the  previously  proposed 
remediation plan for the San Jacinto waste pits in Harris County, Texas. McGinnes Industrial Maintenance Corporation 
(“MIMC”), an indirect wholly-owned subsidiary of WM, operated some of the waste pits from 1965 to 1966 and has been 
named as a site PRP. In 1998, WM acquired the stock of the parent entity of MIMC. MIMC has been working with the 
EPA and other named PRPs as the process of addressing the site proceeds. On April 9, 2018, MIMC and International 
Paper Company entered into an Administrative Order on Consent agreement with the EPA to develop a remedial design 
for the EPA’s proposed remedy for the site. Allocation of responsibility among the PRPs for the proposed remedy has not 
been established. As of December 31, 2019 and 2018, the recorded liability for MIMC’s estimated potential share of the 

101 

 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

EPA’s proposed remedy and related costs was $56 million and $55 million, respectively. MIMC’s ultimate liability could 
be materially different from current estimates. 

Item 103 of the SEC’s Regulation S-K requires disclosure of certain environmental  matters when a governmental 
authority is a party to the proceedings, or such proceedings are known to be contemplated, unless we reasonably believe 
that the matter will result in no monetary sanctions, or in monetary sanctions, exclusive of interest and costs, of less than 
$100,000. The following matter is disclosed in accordance with that requirement. We do not currently believe that the 
eventual outcome of such matter could have a material adverse effect on the Company’s business, financial condition, 
results of operations or cash flows. 

On July 10, 2013, the EPA issued a Notice of Violation ("NOV") to Waste Management of Wisconsin, Inc., an indirect 
wholly-owned subsidiary of WM, alleging violations of the Resource Conservation Recovery Act concerning acceptance 
of certain waste that was not permitted to be disposed of at the Metro Recycling & Disposal Facility in Franklin, Wisconsin. 
The parties are exchanging information and working to resolve the NOV. 

From  time  to  time,  we  are  also  named  as  defendants  in  personal  injury  and  property  damage  lawsuits,  including 
purported class actions, on the basis of having owned, operated or transported waste to a disposal facility that is alleged to 
have  contaminated  the  environment  or,  in  certain  cases,  on  the  basis  of  having  conducted  environmental  remediation 
activities at sites. Some of the lawsuits may seek to have us pay the costs of monitoring of allegedly affected sites and 
health care examinations of allegedly affected persons for a substantial period of time even where no actual damage is 
proven. While we believe we have meritorious defenses to these lawsuits, the ultimate resolution is often substantially 
uncertain due to the difficulty of determining the cause, extent and impact of alleged contamination (which may have 
occurred over a long period of time), the potential for successive groups of complainants to emerge, the diversity of the 
individual plaintiffs’ circumstances, and the potential contribution or indemnification obligations of co-defendants or other 
third parties, among other factors. Additionally, we often enter into agreements with landowners imposing obligations on 
us to meet certain regulatory or contractual conditions upon site closure or upon termination of the agreements. Compliance 
with these agreements inherently involves subjective determinations and may result in disputes, including litigation. 

Litigation — As a large company with operations across the U.S. and Canada, we are subject to various proceedings, 
lawsuits, disputes and claims arising in the ordinary course of our business. Many of these actions raise complex factual 
and legal issues and are subject to uncertainties. Actions that have been filed against us, and that may be filed against us 
in the future, include personal injury, property damage, commercial, customer, and employment-related claims, including 
purported state and national class action lawsuits related to: alleged environmental contamination, including releases of 
hazardous material and odors; sales and marketing practices, customer service agreements and prices and fees; and federal 
and state wage and hour and other laws. The plaintiffs in some actions seek unspecified damages or injunctive relief, or 
both.  These  actions  are  in  various  procedural  stages,  and some are  covered  in part by  insurance. We  currently  do  not 
believe that the eventual outcome of any such actions will have a material adverse effect on the Company’s business, 
financial condition, results of operations or cash flows. 

WM’s charter and bylaws provide that WM shall indemnify against all liabilities and expenses, and upon request shall 
advance expenses to any person, who is subject to a pending or threatened proceeding because such person is or was a 
director or officer of the Company. Such indemnification is required to the maximum extent permitted under Delaware 
law. Accordingly, the director or officer must execute an undertaking to reimburse the Company for any fees advanced if 
it  is  later  determined  that  the  director  or  officer  was  not  permitted  to  have  such  fees  advanced  under  Delaware  law. 
Additionally, the Company has direct contractual obligations to provide indemnification to each of the members of WM’s 
Board of Directors and each of WM’s executive officers. The Company may incur substantial expenses in connection with 
the fulfillment of its advancement of costs and indemnification obligations in connection with actions or proceedings that 
may be brought against its former or current officers, directors and employees. 

102 

 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

Multiemployer Defined Benefit Pension Plans — About 20% of our workforce is covered by collective bargaining 
agreements with various local unions across the U.S. and Canada. As a result of some of these agreements, certain of our 
subsidiaries are participating employers in a number of Multiemployer Pension Plans for the covered employees. Refer to 
Note 10  for  additional  information  about  our  participation  in  Multiemployer  Pension  Plans  considered  individually 
significant. In connection with our ongoing renegotiation of various collective bargaining agreements, we may discuss and 
negotiate for the complete or partial withdrawal from one or more of these Multiemployer Pension Plans. A complete or 
partial withdrawal from a Multiemployer Pension Plan may also occur if employees covered by a collective bargaining 
agreement vote to decertify a union from continuing to represent them. Any other circumstance resulting in a decline in 
Company contributions to a Multiemployer Pension Plan through a reduction in the labor force, whether through attrition 
over time or through a business event (such as the discontinuation or nonrenewal of a customer contract, the decertification 
of  a  union,  or  relocation,  reduction  or  discontinuance  of  certain  operations)  may  also  trigger  a  complete  or  partial 
withdrawal from one or more of these pension plans. 

In 2019, 2018 and 2017, we recognized less than $1 million, $3 million and $12 million, respectively, of charges to 

operating expenses for the withdrawal from certain underfunded Multiemployer Pension Plans. 

We do not believe that any future liability relating to our past or current participation in, or withdrawals from, the 
Multiemployer  Pension  Plans  to  which  we  contribute  will  have  a  material  adverse  effect  on  our  business,  financial 
condition or liquidity. However, liability for future withdrawals could have a material adverse effect on our results of 
operations  or  cash  flows  for  a  particular  reporting  period,  depending  on  the  number  of  employees  withdrawn  and  the 
financial condition of the Multiemployer Pension Plan(s) at the time of such withdrawal(s). 

Tax  Matters —  We  maintain  a  liability  for  uncertain  tax  positions,  the  balance  of  which  management  believes  is 
adequate. Results of audit assessments by taxing authorities are not currently expected to have a material adverse effect 
on our financial condition, results of operations or cash flows. See Note 9 for additional discussion regarding income taxes. 

12.  Asset Impairments and Unusual Items 

(Gain) Loss from Divestitures, Asset Impairments and Unusual Items, Net 

The following table summarizes the major components of (gain) loss from divestitures, asset impairments and unusual 

items, net for the years ended December 31 (in millions): 

(Gain) loss from divestitures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Asset impairments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

  $ 

2019 

2018 

2017 

 —   $ 
 42  
 —  
 42   $ 

 (96)  $ 
 38   
 —   
 (58)  $ 

 (38)
 41 
 (19)
 (16)

During the year ended December 31, 2019, we recognized asset impairments of $42 million, related to (i) $27 million 
of goodwill impairment charges, as discussed further in Note 6, of which $17 million related to our EES organization and 
$10 million related to our LampTracker® reporting unit and (ii) $15 million of asset impairment charges primarily related 
to certain solid waste operations.  

During  the  year  ended  December 31,  2018,  we  recognized  net  gains  of  $58 million,  primarily  related  to  (i) a 
$52 million gain associated with the sale of certain collection and disposal operations in our Tier 1 segment and (ii) net 
gains of $44 million primarily all from divestitures of certain ancillary operations. These gains were partially offset by (i) 
a $30 million charge to impair a landfill in our Tier 3 segment based on an internally developed discounted projected cash 

103 

 
 
 
 
 
 
 
 
 
 
 
 
    
     
     
     
  
  
  
  
  
  
 
 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

flow analysis, taking into account continued volume decreases and revised capping cost estimates and (ii) $8 million of 
impairment charges primarily related to our LampTracker® reporting unit. 

During the year ended December 31, 2017, we recognized net gains of $16 million, primarily related to (i) gains of 
$31 million  from  the  sale  of  certain  oil  and  gas  producing  properties  and  (ii) a  $30 million  reduction  in  post-closing, 
performance-based contingent consideration obligations associated with an acquired business in our EES organization. 
These  gains  were  partially  offset  by  (i) $34  million  of  goodwill  impairment  charges  primarily  related  to  our  EES 
organization;  (ii) $11 million  of  charges  to  adjust  our  subsidiary’s  estimated  potential  share  of  an  environmental 
remediation liability and related costs for a closed site in Harris County, Texas, as discussed in Note 11 and (iii) $7 million 
of charges to write down certain renewable energy assets. 

See  Note 3  for  additional  information  related  to  the  accounting  policy  and  analysis  involved  in  identifying  and 
calculating impairments and see Note 20 for additional information related to the impact of impairments on the results of 
operations of our reportable segments. 

Equity in Net Losses of Unconsolidated Entities 

During the year ended December 31, 2017, we recognized $29 million of impairment charges to write down equity 

method investments in waste diversion technology companies to their estimated fair values. 

Other, Net 

During  the  first  quarter  of  2019,  we  recognized  a  $52  million  impairment  charge  related  to  our  minority-owned 
investment in a waste conversion technology business. We wrote down our investment to its estimated fair value as the 
result of recent third-party investor’s transactions in securities of this business. The fair value of our investment was not 
readily determinable; thus, we determined the fair value utilizing a combination of quoted price inputs for the equity in 
our investment (Level 2) and certain management assumptions pertaining to investment value (Level 3). 

During  the year  ended  December 31,  2017,  we  recognized  impairment  charges  of  $11  million  related  to 
other-than-temporary declines in the value of minority-owned investments in waste diversion technology companies. We 
wrote down  our  investments  to  their  estimated fair  values which was  primarily  determined using  an  income  approach 
based on estimated future cash flow projections and, to a lesser extent, third-party investors’ recent transactions in these 
securities. 

104 

 
 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

13.  Accumulated Other Comprehensive Income (Loss) 

The changes in the balances of each component of accumulated other comprehensive income (loss), net of tax, which 
is  included  as  a  component  of  WM  stockholders’  equity,  are  as  follows  (in  millions,  with  amounts  in  parentheses 
representing decreases to accumulated other comprehensive income): 

Foreign 
  Available-   Currency    Retirement  

Post- 

Balance, December 31, 2016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 

for-Sale    Translation  

  Derivative   
    Instruments      Securities     Adjustments    Obligations     Total 
 (6)  $  (80)

 (47)  $ 

 (40)  $ 

 13    $ 

Benefit 

Other comprehensive income (loss) before reclassifications, 

net of tax expense (benefit) of $0, $2, $0 and $1, 
respectively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

Amounts reclassified from accumulated other comprehensive 
(income) loss, net of tax (expense) benefit of $5, $(1), $0 
and $0, respectively  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Net current period other comprehensive income (loss)  . . . . . . . .   
Balance, December 31, 2017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 

Other comprehensive income (loss) before reclassifications, 

net of tax expense (benefit) of $0, $2, $0 and $1, 
respectively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

Amounts reclassified from accumulated other comprehensive 
(income) loss, net of tax (expense) benefit of $3, $0, $0 
and $0, respectively  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Net current period other comprehensive income (loss)  . . . . . . . .   
Adoption of new accounting standard (a) . . . . . . . . . . . . . . . . . . .   
Balance, December 31, 2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 

Other comprehensive income (loss) before reclassifications, 

net of tax expense (benefit) of $0, $5, $0 and $1, 
respectively  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

Amounts reclassified from accumulated other comprehensive 
(income) loss, net of tax (expense) benefit of $3, $0, $0 
and $0, respectively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Net current period other comprehensive income (loss)  . . . . . . . .   
Balance, December 31, 2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 

 —   

 3   

 76   

 3   

    82 

 7   
 7   
 (33)  $ 

 (1) 
 2   
 15    $ 

 —   
 76   
 29    $ 

 —   
 3   
 (3)  $ 

 6 
    88 
 8 

 —   

 5   

 (105) 

 2   

   (98)

 8   
 8   
 (7) 
 (32)  $ 

 —   
 5   
 3   
 23    $ 

 —   
 (105) 
 —   
 (76)  $ 

 8 
 —   
   (90)
 2   
 (1) 
 (5)
 (2)  $  (87)

 —   

 15   

 55   

 2   

    72 

 8   
 8   
 (24)  $ 

 —   
 15   
 38    $ 

 —   
 55   
 (21)  $ 

 7 
 (1) 
 1   
    79 
 (1)  $   (8)

(a)(cid:2) As of January 1, 2018, we adopted ASU 2018-02 and reclassified stranded tax effects to retained earnings. 

We had no derivatives outstanding during the reported periods. Amounts reclassified to interest expense associated 
with our previously terminated cash flow hedges were $11 million, or $8 million net of tax expense, for 2019, $11 million, 
or $8 million net of tax expense, for 2018 and $12 million, or $7 million net of tax expense, for 2017.  

14.  Capital Stock, Dividends and Common Stock Repurchase Program 

Capital Stock 

We  have  1.5  billion  shares  of  authorized  common  stock  with  a  par  value  of  $0.01  per  common  share.  As  of 
December 31, 2019, we had 424.3 million shares of common stock issued and outstanding. The Board of Directors is 
authorized to issue preferred stock in series, and with respect to each series, to fix its designation, relative rights (including 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

voting, dividend, conversion, sinking fund, and redemption rights), preferences (including dividends and liquidation) and 
limitations.  We  have  10  million  shares  of  authorized  preferred  stock,  $0.01  par  value,  none  of  which  is  currently 
outstanding. 

Dividends 

Our  quarterly  dividends  have  been  declared  by  our  Board  of  Directors.  Cash  dividends  declared  and  paid  were 
$876 million in 2019, or $2.05 per common share, $802 million in 2018, or $1.86 per common share, and $750 million in 
2017, or $1.70 per common share. 

In  December 2019,  we  announced  that  our  Board  of  Directors  expects  to  increase  the  quarterly  dividend  from 
$0.5125 to $0.545 per share for dividends declared in 2020. However, all future dividend declarations are at the discretion 
of the Board of Directors and depend on various factors, including our net earnings, financial condition, cash required for 
future business plans, growth and acquisitions and other factors the Board of Directors may deem relevant. 

Common Stock Repurchase Program 

The Company repurchases shares of its common stock as part of capital allocation programs authorized by our Board 
of Directors. Share repurchases during the reported periods were completed through accelerated share repurchase (“ASR”) 
agreements and, to a lesser extent, open market transactions. The terms of these ASR agreements required that we deliver 
cash at the beginning of each ASR repurchase period. In exchange, we received a portion of the total shares expected to 
be repurchased based on the then-current market price of our common stock. The remaining shares repurchased over the 
course  of  each  repurchase  period  are  delivered  to  us  once  the  repurchase  period  is  complete.  Shares  repurchased  are 
reflected  in  the  period  the  shares  are  delivered  to  us.  The  following  is a  summary  of our  share repurchases under our 
common stock repurchase program for the years ended December 31: 

Shares repurchased (in thousands) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      
Weighted average price per share  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 
Total repurchases (in millions) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 

 2,247     
 108.60   $ 
 244   $ 

2019(a) 

2018(b) 
 11,673     
 86.35   $ 
 1,008   $ 

2017(c) 
 10,058 
 77.67 
 750 

(a)(cid:2) During 2019, we executed and completed an ASR agreement to repurchase $180 million of our common stock and 
received 1.6 million shares in connection with this ASR agreement. We also repurchased an additional 0.7 million 
shares of our common stock in open market transactions in compliance with Rule 10b5-1 and Rule 10b-18 of the 
Exchange Act for $64 million, inclusive of per-share commissions. As a result of the pending acquisition of Advanced 
Disposal discussed in Note 18, we limited our 2019 share repurchases to an amount sufficient to offset dilution impacts 
from our stock-based compensation plans. 

(b)(cid:2) During 2018, we executed and completed four ASR agreements to repurchase $850 million of our common stock and 
we  received  9.8  million  shares  in  connection  with  these  ASR  agreements.  We  also  repurchased  an  additional 
1.9 million shares of our common stock in open market transactions in compliance with Rule 10b5-1 and Rule 10b-18 
of the Exchange Act for $158 million, inclusive of per-share commissions, which includes $4 million paid in 2019. 
(c)(cid:2) During 2017, we executed and completed two ASR agreements to repurchase $750 million of our common stock. Our 
“Shares repurchased” includes the 0.4 million shares related to the ASR agreement executed in November 2016. 

In December 2019, we  publicly  confirmed  that  the  Company has  $1.32 billion  remaining on  its  existing  Board  of 
Directors’ authorization to repurchase shares of the Company’s common stock. Any future share repurchases will be made 
at the discretion of management and will depend on factors similar to those considered by the Board of Directors in making 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

dividend declarations, including our net earnings, financial condition and cash required for future business plans, growth 
and acquisitions. 

15.  Equity-Based Compensation 

Employee Stock Purchase Plan 

We have an Employee Stock Purchase Plan (“ESPP”) under which employees that have been employed for at least 
30 days may purchase shares of our common stock at a discount. The plan provides for two offering periods for purchases: 
January through June and July through December. At the end of each offering period, enrolled employees purchase shares 
of our common stock at a price equal to 85% of the lesser of the market value of the stock on the first and last day of such 
offering  period.  The  purchases  are  made  at  the  end  of  an  offering  period  with  funds  accumulated  through  payroll 
deductions over the course of the offering period. Subject to limitations set forth in the plan and under IRS regulations, 
eligible employees may elect to have up to 10% of their base pay deducted during the offering period. The total number 
of shares issued under the plan for the offering periods in 2019, 2018 and 2017 was approximately 537,000, 582,000 and 
594,000,  respectively.  After  the  January 2020  issuance  of  shares  associated  with  the  July to  December 2019  offering 
period, 0.8 million shares remain available for issuance under the ESPP. 

As a result of our ESPP, annual compensation expense increased by $10 million, or $7 million net of tax expense, for 

2019, $9 million, or $7 million net of tax expense, for 2018 and $7 million, or $4 million net of tax expense, for 2017. 

Employee Stock Incentive Plans 

In May 2014, our stockholders approved our 2014 Stock Incentive Plan (the “2014 Plan”) to replace our 2009 Stock 
Incentive Plan (the “2009 Plan”). The 2014 Plan authorized 23.8 million shares of our common stock for issuance pursuant 
to the 2014 Plan, plus the approximately 1.1 million shares that then remained available for issuance under the 2009 Plan, 
and  any  shares  subject  to  outstanding  awards  under  both  incentive  plans  that  are  subsequently  cancelled,  forfeited, 
terminate, expire or lapse. As of December 31, 2019, approximately 20.0 million shares were available for future grants 
under the 2014 Plan. All of our equity-based compensation awards described herein have been made pursuant to either our 
2009 Plan or our 2014 Plan, collectively referred to as the “Incentive Plans.” We currently utilize treasury shares to meet 
the needs of our equity-based compensation programs. 

Pursuant to the Incentive Plans, we have the ability to issue stock options, stock appreciation rights and stock awards, 
including restricted stock, restricted stock units (“RSUs”) and performance share units (“PSUs”). The terms and conditions 
of equity awards granted under the Incentive Plans are determined by the Management Development and Compensation 
Committee of our Board of Directors. 

The 2019 annual Incentive Plan awards granted to the Company’s senior leadership team, which generally includes 
the Company’s executive officers, included a combination of PSUs and stock options. The annual Incentive Plan awards 
granted to other eligible employees included a combination of PSUs, RSUs and stock options in 2019. The Company also 
periodically grants RSUs to employees working on key initiatives, in connection with new hires and promotions and to 
field-based managers. 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

Restricted Stock Units — A summary of our RSUs is presented in the table below (units in thousands): 

Unvested as of January 1, 2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Granted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Vested . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Forfeited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Unvested as of December 31, 2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

  Weighted Average

Per Share 
Fair Value 

Units 

 392   $ 
 121   $ 
 (151)  $ 
 (14)  $ 
 348   $ 

 70.52 
 99.91 
 56.74 
 86.11 
 86.15 

The  total  fair  market  value  of  RSUs  that  vested  during  the years  ended  December 31,  2019,  2018  and  2017  was 
$15 million,  $13 million  and  $12 million,  respectively.  During  the year  ended  December 31, 2019,  we  issued 
approximately 106,000 shares of common stock for these vested RSUs, net of approximately 45,000 units deferred or used 
for payment of associated taxes. 

RSUs may not be voted or sold by award recipients until time-based vesting restrictions have lapsed. RSUs primarily 
provide  for  three-year  cliff vesting and  include dividend equivalents  accumulated  during  the vesting  period.  Unvested 
units are subject to forfeiture in the event of voluntary or for-cause termination. RSUs are subject to pro-rata vesting upon 
an employee’s retirement or involuntary termination other than for cause and generally payout at the end of the three-year 
vesting period and become immediately vested in the event of an employee’s death or disability. 

Compensation expense associated with RSUs is measured based on the grant-date fair value of our common stock and 
is  recognized  on  a  straight-line  basis  over  the  required  employment  period,  which  is  generally  the  vesting  period. 
Compensation  expense  is  only  recognized  for  those  awards  that  we  expect  to  vest,  which  we  estimate  based  upon  an 
assessment of expected forfeitures. 

Performance Share Units — Two types of PSUs are currently outstanding: (i) PSUs for which payout is dependent on 
total  shareholder  return  relative  to  the  S&P  500  (“TSR  PSUs”)  and  (ii) PSUs  for  which  payout  is  dependent  on  the 
Company’s performance against pre-established adjusted cash flow metrics (“Cash Flow PSUs”). Both types of PSUs are 
payable  in  shares  of  common  stock  after  the  end  of  a  three-year  performance  period,  when  the  Company’s  financial 
performance for the entire performance period is reported, typically in mid- to late-February of the succeeding year. At 
the end of the performance period, the number of shares awarded can range from 0% to 200% of the targeted amount, 
depending on the performance against the pre-established targets. A summary of our PSUs, at 100% of the targeted amount, 
is presented in the table below (units in thousands): 

Unvested as of January 1, 2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Granted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Vested . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Forfeited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Unvested as of December 31, 2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

      Weighted Average

Per Share 
Fair Value 

Units 

 1,164   $ 
 364   $ 
 (427)  $ 
 (24)  $ 
 1,077   $ 

 90.17 
 116.26 
 93.03 
 98.33 
 99.66 

The  determination  of  achievement  of  performance  results  and  corresponding  vesting  of  PSUs  for  the  three-year 
performance  period  ended  December 31,  2019  was  performed  by  the  Management  Development  and  Compensation 
Committee in February 2020. Accordingly, vesting information for such awards is not included in the table above as of 
December 31, 2019.  The  “vested”  PSUs  are  for  the  three-year  performance  period  ended  December 31, 2018,  as 
achievement  of  performance  results  and  corresponding  vesting  was  determined  in  February 2019.  The  Company’s 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

financial results, as measured for purposes of these awards, achieved the maximum performance criteria. Accordingly, 
recipients of these PSU awards were entitled to receive a payout of 200% of the vested TSR PSUs and Cash Flow PSUs. 
In February 2019, approximately 853,000 PSUs vested and we issued approximately 532,000 shares of common stock for 
these vested PSUs, net of units deferred or used for payment of associated taxes. The shares of common stock that were 
issued or deferred during the years ended December 31, 2019, 2018 and 2017 for prior PSU award grants had a fair market 
value of $84 million, $78 million and $80 million, respectively.  

PSUs have no voting rights. PSUs receive dividend equivalents that are paid out in cash based on the number of shares 
that vest at the end of the awards’ performance period. Subject to attainment of the performance metrics described above, 
PSUs are payable to an employee (or his beneficiary) upon death or disability as if that employee had remained employed 
until the end of the performance period. PSUs are generally subject to pro-rata vesting upon an employee’s involuntary 
termination other than for cause and are subject to forfeiture in the event of voluntary or for-cause termination. The terms 
of the award agreements for outstanding PSUs provide for continued vesting following retirement as if the employee had 
remained  employed  until  the  end  of  the  performance  period,  and  compensation  expense  for  PSUs  granted  to 
retirement-eligible employees is accelerated over the period that the recipient becomes retirement-eligible plus a defined 
service requirement. 

Compensation expense associated with our Cash Flow PSUs is based on the grant-date fair value of our common 
stock. Compensation expense is recognized ratably over the performance period based on our estimated achievement of 
the established performance criteria. Compensation expense is only recognized for those awards that we expect to vest, 
which we estimate based upon an assessment of both the probability that the performance criteria will be achieved and 
expected forfeitures. The grant-date fair value of our TSR PSUs is based on a Monte Carlo valuation and compensation 
expense is recognized on a straight-line basis over the vesting period. Compensation expense is recognized for all TSR 
PSUs whether or not the market conditions are achieved less expected forfeitures. 

Deferred Units — Certain employees can elect to defer some or all of the vested RSU or PSU awards until a specified 
date  or  dates  they  choose.  Deferred  units  are  not  invested,  nor  do  they  earn  interest,  but  deferred  amounts  do  receive 
dividend equivalents paid in cash during deferral at the same time and at the same rate as dividends on the Company’s 
common  stock.  Deferred  amounts  are  paid  out  in  shares  of  common  stock  at  the  end  of  the  deferral  period.  As  of 
December 31, 2019, we had approximately 225,000 vested deferred units outstanding. 

Stock Options — Stock options granted vest primarily in 25% increments on the first two anniversaries of the date of 
grant with the remaining 50% vesting on the third anniversary. The exercise price of the options is the average of the high 
and low market value of our common stock on the date of grant, and the options have a term of 10 years. A summary of 
our stock options is presented in the table below (options in thousands): 

      Weighted Average

Per Share 

Outstanding as of January 1, 2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Granted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Exercised . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Forfeited or expired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Outstanding as of December 31, 2019 (a)   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Exercisable as of December 31, 2019 (b)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

Options 

 4,441   $ 
 839   $ 
 (1,278)  $ 
 (64)  $ 
 3,938   $ 
 2,063   $ 

      Exercise Price 
 59.46 
 98.90 
 107.96 
 83.20 
 69.66 
 52.90 

(a)(cid:2) Stock options outstanding as of December 31, 2019 have a weighted average remaining contractual term of 6.5 years 
and  an  aggregate  intrinsic  value  of  $174 million  based  on  the  market  value  of  our  common  stock  on 
December 31, 2019. 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

(b)(cid:2) Stock options exercisable as of December 31, 2019 have an aggregate intrinsic value of $126 million based on the 

market value of our common stock on December 31, 2019. 

We received cash proceeds of $67 million, $52 million and $95 million during the years ended December 31, 2019, 
2018  and  2017,  respectively,  from  employee  stock  option  exercises.  The  aggregate  intrinsic  value  of  stock  options 
exercised  during  the years  ended  December 31, 2019,  2018  and  2017  was  $71 million,  $41 million  and  $71 million, 
respectively. 

Stock options exercisable as of December 31, 2019 were as follows (options in thousands): 

Range of Exercise Prices 
$33.49-$50.00 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     
$50.01-$70.00 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     
$70.01-$98.90 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     
$33.49-$98.90 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     

 829   $ 
 809   $ 
 425   $ 
 2,063   $ 

    Weighted Average      
Per Share 

      Options       Exercise Price 

  Weighted Average
     Remaining Years 
 2.6 
 5.7 
 7.5 
 4.8 

 37.94   
 55.58   
 76.98   
 52.90   

All unvested stock options shall become exercisable upon the award recipient’s death or disability. In the event of a 
recipient’s  retirement,  stock  options  shall  continue  to  vest  pursuant  to  the  original  schedule  set  forth  in  the  award 
agreement. If the recipient is terminated by the Company without cause or voluntarily resigns, the recipient shall be entitled 
to  exercise  all  stock  options  outstanding  and  exercisable  within  a  specified  time  frame  after  such  termination.  All 
outstanding stock options, whether exercisable or not, are forfeited upon termination for cause. 

We account for our employee stock options under the fair value method of accounting using a Black-Scholes valuation 
model to measure stock option expense at the date of grant. The weighted average grant-date fair value of stock options 
granted during the years ended December 31, 2019, 2018 and 2017 was $12.22, $12.16 and $11.71, respectively. The fair 
value of stock options at the date of grant is amortized to expense over the vesting period less expected forfeitures, except 
for  stock  options  granted  to  retirement-eligible  employees,  for  which  expense  is  accelerated  over  the  period  that  the 
recipient  becomes  retirement-eligible.  The  following  table  presents  the  weighted  average  assumptions  used  to  value 
employee stock options granted during the years ended December 31 under the Black-Scholes valuation model: 

Expected option life  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     
Expected volatility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .       15.5 %   
 2.1 %   
Expected dividend yield . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     
 2.5 %   
Risk-free interest rate  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     

    17.9 %   
 2.2 %   
 2.6 %   

    15.3 % 
 2.3 % 
 1.7 % 

2019 
 4.2 years  

2018 
 4.3 years  

2017 
 3.5 years

The Company bases its expected option life on the expected exercise and termination behavior of its optionees and an 
appropriate model of the Company’s future stock price. The expected volatility assumption is derived from the historical 
volatility of the Company’s common stock over the most recent period commensurate with the estimated expected life of 
the Company’s stock options, combined with other relevant factors including implied volatility in market-traded options 
on the Company’s stock. The dividend yield is the annual rate of dividends per share over the exercise price of the option 
as of the grant date. 

For the years ended December 31, 2019, 2018 and 2017, we recognized $75 million, $79 million and $92 million, 
respectively, of compensation expense associated with RSU, PSU and stock option awards as a component of selling, 
general and administrative expenses in our Consolidated Statements of Operations. Our income tax expense for the years 
ended  December 31,  2019,  2018  and  2017  includes  related  income  tax  benefits  of  $17 million,  $17 million  and 
$36 million, respectively. We have not capitalized any equity-based compensation costs during the reported periods. 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

The  higher  compensation  expense  in  2017  was  primarily  due  to  charges  related  to  the  retirement  treatment  for 
unexercised  stock  options  of  certain  former  employees.  As  of  December 31, 2019,  we  estimate  that  $40 million  of 
currently  unrecognized  compensation  expense  will  be  recognized  over  a  weighted  average  period  of  1.5 years  for  our 
unvested RSU, PSU and stock option awards issued and outstanding. 

Non-Employee Director Plan 

Our non-employee directors currently receive annual grants of shares of our common stock, generally payable in two 

equal installments, under the 2014 Plan described above. 

16.  Earnings Per Share 

Basic  and  diluted  earnings  per  share  were  computed  using  the  following  common  share  data  for  the years  ended 

December 31 (shares in millions): 

Number of common shares outstanding at end of period . . . . . . . . . . . . . . . . . . . . . . .    
Effect of using weighted average common shares outstanding  . . . . . . . . . . . . . . .    
Weighted average basic common shares outstanding . . . . . . . . . . . . . . . . . . . . . . . . . .    

Dilutive effect of equity-based compensation awards and other contingently 

issuable shares   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Weighted average diluted common shares outstanding . . . . . . . . . . . . . . . . . . . . . . . .    
Potentially issuable shares  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Number of anti-dilutive potentially issuable shares excluded from diluted 

2019 
 424.3  
 0.3  
 424.6  

 2.9  
 427.5  
 6.7  

2018 
 424.0   
 5.1   
 429.1   

 3.1   
 432.2   
 7.4   

2017 
 433.3 
 5.5 
 438.8 

 3.1 
 441.9 
 8.1 

common shares outstanding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

 0.7  

 1.5   

 1.9 

17.  Fair Value Measurements 

Assets and Liabilities Accounted for at Fair Value 

Fair value is defined as the price that would be received from selling an asset or paid to transfer a liability in an orderly 
transaction between market participants at the measurement date. When measuring assets and liabilities that are required 
to be recorded at fair value, the Company considers the principal or most advantageous market in which the Company 
would transact. Fair value is estimated by applying the following hierarchy, which prioritizes the inputs used to measure 
fair value into three levels and bases the categorization within the hierarchy upon the lowest level of input that is available 
and significant to the fair value measurement: 

Level 1 — Quoted prices in active markets for identical assets or liabilities. 

Level 2 — Observable inputs other than quoted prices in active markets for identical assets and liabilities, quoted prices 
for identical or similar assets or liabilities in inactive markets, or other inputs that are observable or can be corroborated 
by observable market data for substantially the full term of the assets or liabilities. 

Level  3 —  Inputs  that  are  generally  unobservable  and  typically  reflect  management’s  estimate  of  assumptions  that 
market participants would use in pricing the asset or liability. 

We use valuation techniques that maximize the use of observable inputs and minimize the use of unobservable inputs. 
In  measuring  the  fair  value  of  our  assets  and  liabilities,  we  use  market  data  or  assumptions  that  we  believe  market 

111 

 
 
 
 
 
 
 
 
 
 
     
     
     
 
 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

participants would use in pricing an asset or liability, including assumptions about risk when appropriate. Our assets and 
liabilities that are measured at fair value on a recurring basis include the following as of December 31 (in millions): 

Quoted prices in active markets (Level 1): 

Cash equivalents and money market funds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 

 3,527    $ 

 70 

Significant other observable inputs (Level 2): 

Available-for-sale securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

 350  

Significant unobservable inputs (Level 3): 

Redeemable preferred stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

Total Assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 

 49   
 3,926   $ 

 288 

 66 
 424 

2019 

2018 

Cash Equivalents and Money Market Funds 

Cash equivalents primarily include short-term interest-bearing instruments with maturities of three months or less. 
We invest portions of our restricted trust and escrow account balances in money market funds and we measure the fair 
value of these investments using quoted prices in active markets for identical assets. The fair value of our cash equivalents 
and  money  market  funds  approximates  our  cost  basis  in  these  instruments.  The  increase  in  2019  is  primarily  due  to 
proceeds from our May 2019 issuance of senior notes and our September 2019 issuance of Canadian senior notes. See 
Note 7 for additional information.  

Available-for-Sale Securities 

Our  available-for-sale  securities  include  restricted  trust  and  escrow  account  balances  and  an  investment  in  an 
unconsolidated entity, as discussed in Note 19. We invest primarily in debt securities, including U.S. Treasury securities, 
U.S. agency securities, municipal securities and mortgage- and asset-backed securities, which generally mature over the 
next 10 years. Additionally, some funds are invested in equity securities. We measure the fair value of these securities 
using quoted prices for identical or similar assets in inactive markets. Any changes in fair value of these trusts related to 
unrealized gains and losses have been appropriately reflected as a component of accumulated other comprehensive income 
(loss).  

Redeemable Preferred Stock 

Redeemable  preferred  stock  is  related  to  noncontrolling  investments  in  unconsolidated  entities  and  is  included  in 
investments in unconsolidated entities in our Consolidated Balance Sheets. The fair value of our investments have been 
measured based on third-party investors’ recent or pending transactions in these securities, which are considered the best 
evidence of fair value. When this evidence is not available, we use other valuation techniques as appropriate and available. 
These  valuation  methodologies  may  include  transactions  in  similar  instruments,  discounted  cash  flow  techniques, 
third-party appraisals or industry multiples and public company comparable transactions. In the first quarter of 2019, we 
redeemed our preferred stock received in conjunction with the 2014 sale of our Puerto Rico operations for $17 million. At 
the  time  of  redemption,  the  value  of  redeemable  preferred  stock  was  $20 million,  resulting  in  a  $3 million  loss  on 
investment.  

Fair Value of Debt 

As of December 31, 2019 and 2018, the carrying value of our debt was $13.5 billion and $10.0 billion, respectively. 
The estimated fair value of our debt was approximately $14.5 billion and $10.1 billion as of December 31, 2019 and 2018, 
respectively.  The  increase  in  the  fair  value  of  our  debt  in  2019  is  primarily  related  to  net  borrowings  of  $3.1 billion 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

(inclusive of net commercial paper repayments), which are discussed further in Note 7, and decreases in current market 
rates for similar types of instruments. 

Although we have determined the estimated fair value amounts using available market information and commonly 
accepted valuation methodologies, considerable judgment is required in interpreting market data to develop the estimates 
of fair value. Accordingly, our estimates are not necessarily indicative of the amounts that we, or holders of the instruments, 
could realize in a current market exchange. The use of different assumptions or estimation methodologies could have a 
material effect on the estimated fair values. The fair value estimates are based on Level 2 inputs of the fair value hierarchy 
available  as  of  December 31, 2019  and  2018.  These  amounts  have  not  been  revalued  since  those  dates,  and  current 
estimates of fair value could differ significantly from the amounts presented. 

18.  Acquisitions and Divestitures 

Pending Acquisition 

On April 14, 2019, we entered into an Agreement and Plan of Merger to acquire all outstanding shares of Advanced 
Disposal for $33.15 per share in cash, representing a total enterprise value of $4.9 billion when including approximately 
$1.9 billion of Advanced Disposal’s net debt. Advanced Disposal’s solid waste network includes 95 collection operations, 
73  transfer  stations,  41  owned  or  operated  landfills  and  22  owned  or  operated  recycling  facilities.  On  June 28,  2019, 
Advanced Disposal announced that 85.9% of the outstanding shares of its common stock entitled to vote were voted in 
favor of the proposal to adopt the Merger Agreement at a special meeting of stockholders held that day. We anticipate that 
we will obtain antitrust regulatory approval by the end of March 2020 and close the Advanced Disposal transaction soon 
thereafter. 

Acquisitions 

We continue to pursue the acquisition of businesses that are accretive to our Solid Waste business and enhance and 
expand our existing service offerings. During the year ended December 31, 2019, we acquired 18 businesses primarily 
related to our Solid Waste business. Total consideration, net of cash acquired, for all acquisitions was $515 million, which 
included $501 million in cash paid and other consideration of $14 million, primarily purchase price holdbacks. In 2019, 
we paid $6 million of contingent consideration, of which $4 million was related to acquisitions completed prior to 2019. 
In  addition,  we  paid  $20 million  of  holdbacks,  of  which  $9 million  related  to  current  year  acquisitions.  Contingent 
consideration obligations are primarily based on achievement by the acquired businesses of certain negotiated goals, which 
generally include targeted financial metrics. 

Total  consideration  for  our  2019  acquisitions  was  primarily  allocated  to  $350 million  of  property  and  equipment, 
$53 million  of  other  intangible  assets  and  $111 million  of  goodwill.  Other  intangible  assets  included  $38 million  of 
customer and supplier relationships and $15 million of covenants not-to-compete. The goodwill was primarily a result of 
expected synergies from combining the acquired businesses with our existing operations and was tax deductible. 

Petro  Waste  Environmental  LP  (“Petro  Waste”) —  On  March 8,  2019,  Waste  Management  Energy  Services 
Holdings,  LLC,  an  indirect  wholly-owned  subsidiary  of  WM,  acquired  Petro  Waste.  The  acquired  business  provides 
comprehensive oilfield environmental services and solid waste disposal facilities in the Permian Basin and the Eagle Ford 
Shale. The acquisition has expanded our offerings and enhanced the quality of solid waste disposal services for oil and gas 
exploration and production operations in Texas. Our purchase price was primarily allocated to seven landfills, which are 
included in our property and equipment. The acquisition accounting for this transaction was finalized in 2019 and was 
funded with borrowings under our commercial paper program. For the year ended December 31, 2019, the impact of the 
acquisition was not material to our consolidated financial statements. 

113 

 
 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

During the year ended December 31, 2018, we acquired 32 businesses primarily related to our Solid Waste business. 
Total consideration, net of cash acquired, for all acquisitions was $471 million, which included $440 million in cash paid 
and $31 million of other consideration, primarily purchase price holdbacks. In 2018, we paid $6 million of contingent 
consideration  associated  with  acquisitions  completed  prior  to  2018.  In  addition,  we  paid  $20 million  of  holdbacks,  of 
which $15 million related to current year acquisitions.  

Total  consideration  for  our  2018  acquisitions  was  primarily  allocated  to  $115 million  of  property  and  equipment, 
$141 million of other  intangible  assets  and $248 million of goodwill. Other  intangible assets  included  $124 million  of 
customer and supplier relationships, $16 million of covenants not-to-compete and $1 million of other intangible assets. 
The  goodwill  is  primarily  a  result  of  expected  synergies  from  combining  the  acquired  businesses  with  our  existing 
operations and substantially all is tax deductible. 

During  the year  ended  December 31,  2017,  we  acquired  24 businesses  related  to  our  Solid  Waste  business.  Total 
consideration, net of cash acquired, for all acquisitions was $205 million, which included $183 million in cash paid and 
other  consideration  of  $22 million,  primarily  purchase  price  holdbacks.  In  2017,  we  paid  $3 million  of  contingent 
consideration  associated  with  acquisitions  completed  prior  to  2017.  In  addition,  we  paid  $14 million  of  holdbacks,  of 
which $13 million related to 2017 acquisitions. 

Total  consideration  for  our  2017  acquisitions  was  primarily  allocated  to  $127 million  of  property  and  equipment, 
$46 million  of  other  intangible  assets  and  $39 million  of  goodwill.  Other  intangible  assets  included  $39 million  of 
customer and supplier relationships and $7 million of covenants not-to-compete. The goodwill was primarily a result of 
expected synergies from combining the acquired businesses with our existing operations and was tax deductible. 

Divestitures 

In 2019, 2018 and 2017, the aggregate sales price for divestitures of certain hauling and ancillary operations was 
$8 million, $153 million and $62 million and we recognized net losses of less than $1 million, net gains of $96 million 
and net gains of $38 million, respectively. These divestitures were made as part of our continuous focus on improving or 
divesting  certain  non-strategic  or  underperforming  operations.  The  remaining  amounts  reported  in  the  Consolidated 
Statements of Cash Flows generally relate to the sale of fixed assets. 

19.  Variable Interest Entities 

Following is a description of our financial interests in unconsolidated and consolidated variable interest entities that 

we consider significant: 

Low-Income Housing Properties and Refined Coal Facility Investments 

We do not consolidate our investments in entities established to manage low-income housing properties and a refined 
coal facility because we are not the primary beneficiary of these entities as we do not have the power to individually direct 
the activities of these entities. Accordingly, we account for these investments under the equity method of accounting. Our 
aggregate  investment  balance  in  these  entities  was  $309 million  and  $189 million  as  of  December 31, 2019  and  2018, 
respectively.  The  debt  balance  related  to  our  investments  in  low-income  housing  properties  was  $269 million  and 
$151 million  as  of  December 31,  2019  and  2018,  respectively.  Additional  information  related  to  these  investments  is 
discussed in Note 9. 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

Trust Funds for Final Capping, Closure, Post-Closure or Environmental Remediation Obligations 

Unconsolidated Variable Interest Entities — Trust funds that are established for both the benefit of the Company and 
the host community in which we operate are not consolidated because we are not the primary beneficiary of these entities 
as (i) we do not have the power to direct the significant activities of the trusts or (ii) power over the trusts’ significant 
activities is shared. Our interests in these trusts are accounted for as investments in unconsolidated entities and receivables. 
These amounts are recorded in other receivables, investments in unconsolidated entities and long-term other assets in our 
Consolidated  Balance  Sheets,  as  appropriate.  We  also  reflect  our  share  of  the  unrealized  gains  and  losses  on 
available-for-sale securities held by these trusts as a component of our accumulated other comprehensive income (loss). 
Our investments and receivables related to these trusts had an aggregate carrying value of $101 million and $92 million as 
of December 31, 2019 and 2018, respectively. 

Consolidated Variable Interest Entities — Trust funds for which we are the sole beneficiary are consolidated because 
we are the primary beneficiary. These trust funds are recorded in restricted trust and escrow accounts in our Consolidated 
Balance  Sheets.  Unrealized  gains  and  losses  on  available-for-sale  securities  held  by  these  trusts  are  recorded  as  a 
component  of  accumulated  other  comprehensive  income  (loss).  These  trusts  had  a  fair  value  of  $109 million  and 
$103 million as of December 31, 2019 and 2018, respectively. 

20.  Segment and Related Information 

We evaluate, oversee and manage the financial performance of our Solid Waste business subsidiaries through our 
17 Areas. The 17 Areas constitute operating segments and we have evaluated the aggregation criteria and concluded that, 
based  on  the  similarities  between  our  Areas,  including  the  fact  that  our  Solid  Waste  business  is  homogenous  across 
geographies  with  the  same  services  offered  across  the  Areas,  aggregation  of  our  Areas  is  appropriate  for  purposes  of 
presenting our reportable segments. Accordingly, we have aggregated our 17 Areas into three tiers that we believe have 
similar economic characteristics and future prospects based in large part on a review of the Areas’ income from operations 
margins. The economic variations experienced by our Areas are attributable to a variety of factors, including regulatory 
environment  of  the  Area;  economic  environment  of  the  Area,  including  level  of  commercial  and  industrial  activity; 
population density; service offering mix and disposal logistics, with no one factor being singularly determinative of an 
Area’s current or future economic performance. 

In 2019, as part of our annual review process, we analyzed the Areas’ income from operations margins for purposes of 
segment reporting and realigned our Solid Waste tiers to reflect recent changes in their relative economic characteristics 
and prospects. These changes are the results of various factors including acquisitions, divestments, business mix and the 
economic climate of various geographies. As a result, we reclassified Western Canada from Tier 1 to Tier 2 and Northern 
California from Tier 3 to Tier 2. Reclassifications have been made to our prior period consolidated financial information 
to conform to the current year presentation. 

Tier 1 is comprised of our operations across the Southern U.S., with the exception of Southern California and the 
Florida peninsula, and also includes the New England states and the tri-state area of Michigan, Indiana and Ohio. Tier 2 
includes California, Canada, Wisconsin and Minnesota. Tier 3 encompasses all the remaining operations including the 
Pacific Northwest, the Mid-Atlantic region of the U.S., the Florida peninsula, Illinois and Missouri. 

The operating segments not evaluated and overseen through the 17 Areas are presented herein as “Other” as these 
operating segments do not meet the criteria to be aggregated with other operating segments and do not meet the quantitative 
criteria to be separately reported. 

115 

 
 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

Summarized  financial  information  concerning  our  reportable  segments  as  of  December 31  and  for  the years  then 

ended is shown in the following table (in millions): 

Gross 

  Intercompany  

Net 

Income 
from 

  Operating  
Operating 
      Revenues      Revenues(c)       Revenues      

  Operating   Operations   

(d)(e) 

   Depreciation  
and 
     Amortization    

Capital 
  Expenditures  
(f) 

Total 
Assets 
(g)(h) 

Years Ended December 31: 
2019 
Solid Waste: 

Tier 1 . . . . . . . . . . . . . . . . . . . .     $  6,136   $ 
Tier 2 . . . . . . . . . . . . . . . . . . . .    
Tier 3 . . . . . . . . . . . . . . . . . . . .    
Solid Waste  . . . . . . . . . . . . .    
Other (a) . . . . . . . . . . . . . . . . . . . .    

    3,865  
    6,386  
   16,387  
    2,317  
   18,704  
 —  

Corporate and Other (b)  . . . . . . .    

Total  . . . . . . . . . . . . . . . . . . . .     $ 18,704   $ 

2018 
Solid Waste: 

Tier 1 . . . . . . . . . . . . . . . . . . . .     $  5,730   $ 
Tier 2 . . . . . . . . . . . . . . . . . . . .    
Tier 3 . . . . . . . . . . . . . . . . . . . .    
Solid Waste  . . . . . . . . . . . . .    
Other (a) . . . . . . . . . . . . . . . . . . . .    

    3,675  
    6,132  
   15,537  
    2,487  
   18,024  
 —  

Corporate and Other (b)  . . . . . . .    

Total  . . . . . . . . . . . . . . . . . . . .     $ 18,024   $ 

2017 
Solid Waste: 

Tier 1 . . . . . . . . . . . . . . . . . . . .     $  5,441   $ 
Tier 2 . . . . . . . . . . . . . . . . . . . .    
Tier 3 . . . . . . . . . . . . . . . . . . . .    
Solid Waste  . . . . . . . . . . . . .    
Other (a) . . . . . . . . . . . . . . . . . . . .    

    3,599  
    5,792  
   14,832  
    2,538  
   17,370  
 —  

Corporate and Other (b)  . . . . . . .    

Total  . . . . . . . . . . . . . . . . . . . .     $ 17,370   $ 

 (1,141)  $  4,995   $   1,682   $ 

 (777) 
 (1,209) 
 (3,127) 
 (122) 
 (3,249) 
 —  

    3,088  
    5,177  
   13,260  
    2,195  
   15,455  
 —  
 (3,249)  $ 15,455   $   2,706   $ 

 854  
 1,136  
 3,672  
 (203) 
 3,469  
 (763) 

 (1,045)  $  4,685   $   1,619   $ 

 (724) 
 (1,146) 
 (2,915) 
 (195) 
 (3,110) 
 —  

    2,951  
    4,986  
   12,622  
    2,292  
   14,914  
 —  
 (3,110)  $ 14,914   $   2,789   $ 

 784  
 992  
 3,395  
 (66) 
 3,329  
 (540) 

 (987)  $  4,454   $   1,506   $ 
 (654) 
 (1,024) 
 (2,665) 
 (220) 
 (2,885) 
 —  

    2,945  
    4,768  
   12,167  
    2,318  
   14,485  
 —  
 (2,885)  $ 14,485   $   2,636   $ 

 777  
 1,006  
 3,289  
 (68) 
 3,221  
 (585) 

 551   $ 
 327  
 585  
 1,463  
 75  
 1,538  
 36  
 1,574   $ 

 508   $  7,519 
    5,558 
 329  
    8,243 
 453  
   21,320 
 1,290  
    1,648 
 118  
   22,968 
 1,408  
    5,042 
 407  
 1,815   $ 28,010 

 493   $ 
 317  
 546  
 1,356  
 91  
 1,447  
 30  
 1,477   $ 

 584   $  6,736 
    5,224 
 322  
    7,878 
 493  
   19,838 
 1,399  
    1,571 
 72  
   21,409 
 1,471  
    1,487 
 200  
 1,671   $ 22,896 

 438   $ 
 274  
 516  
 1,228  
 103  
 1,331  
 45  
 1,376   $ 

 588   $  6,305 
    5,214 
 308  
    7,485 
 487  
   19,004 
 1,383  
    1,785 
 93  
   20,789 
 1,476  
    1,327 
 92  
 1,568   $ 22,116 

(a)(cid:2) “Other” includes (i) our WMSBS organization; (ii) those elements of our landfill gas-to-energy operations and third-
party subcontract and administration revenues managed by our EES and WM Renewable Energy organizations that 
are not included in the operations of our reportable segments; (iii) our recycling brokerage services and (iv) certain 
other expanded service offerings and solutions. In addition, our “Other” segment reflects the results of non-operating 
entities that provide financial assurance and self-insurance support for our Solid Waste business, net of intercompany 
activity. 

(b)(cid:2) Corporate  operating  results  reflect  certain  costs  incurred  for  various  support  services  that  are  not  allocated  to  our 
reportable segments. These support services include, among other things, treasury, legal, information technology, tax, 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

insurance,  centralized  service  center  processes,  other  administrative  functions  and  the  maintenance  of  our  closed 
landfills.  Income  from  operations  for  “Corporate  and  Other”  also  includes  costs  associated  with  our  long-term 
incentive program and any administrative expenses or revisions to our estimated obligations associated with divested 
operations. 

(c)(cid:2) Intercompany  operating  revenues  reflect  each  segment’s  total  intercompany  sales,  including  intercompany  sales 
within a segment and between segments. Transactions within and between segments are generally made on a basis 
intended to reflect the market value of the service. 

(d)(cid:2) For those items included in the determination of income from operations, the accounting policies of the segments are 

the same as those described in Note 3. 

(e)(cid:2) The income from operations provided by our Solid Waste business is generally indicative of the margins provided by 
our  collection,  landfill,  transfer  and  recycling  lines  of  business.  From  time  to  time,  the  operating  results  of  our 
reportable  segments  are  significantly  affected  by  certain  transactions  or  events  that  management  believes  are  not 
indicative or representative of our results. Refer to Note 12 for explanations of certain transactions and events affecting 
our operating results. 

(f)(cid:2) Includes non-cash items. Capital expenditures are reported in our reportable segments at the time they are recorded 
within the segments’ property and equipment balances and, therefore, may include amounts that have been accrued 
but not yet paid. 

(g)  The reconciliation of total assets reported above to total assets in the Consolidated Balance Sheets as of December 31 

is as follows (in millions): 

2019 

2018 

2017 

Total assets, as reported above . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      $  28,010   $  22,896   $  22,116 
Elimination of intercompany investments and advances . . . . . . . . . . . . . . . .     
 (287)
Total assets, per Consolidated Balance Sheet . . . . . . . . . . . . . . . . . . . . . . . . .      $  27,743   $  22,650   $  21,829 

 (246) 

 (267) 

(h)  Goodwill  is  included  within  each  segment’s  total  assets.  For  segment  reporting  purposes,  our  material  recovery 
facilities are included as a component of their respective Areas and our recycling brokerage services are included as 
part  of  our  “Other”  operations.  The  following  table  presents  changes  in  goodwill  during  the  reported  periods  by 
segment (in millions): 

Solid Waste 

      Tier 1 

      Tier 2 

      Tier 3 

      Other 

      Total 

Balance, December 31, 2017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $  2,117   $  1,595   $  2,414   $ 
Acquired goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Divested goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Impairments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Foreign currency translation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Balance, December 31, 2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $  2,193   $  1,584   $  2,556   $ 
Acquired goodwill (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Divested goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Impairments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Foreign currency translation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Balance, December 31, 2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $  2,283   $  1,617   $  2,562   $ 

 142  
 —  
 —  
 —  

 23  
 —  
 —  
 (34) 

 12  
 —  
 —  
 21  

 82  
 (6) 
 —  
 —  

 6  
 —  
 —  
 —  

 90  
 —  
 —  
 —  

 121   $  6,247 
 248 
 1  
 (25)
 (19) 
 (6)
 (6) 
 —  
 (34)
 97   $  6,430 
 108 
 —  
 — 
 —  
 (27)
 (27) 
 —  
 21 
 70   $  6,532 

(a)  Includes $3 million of post-closing adjustments related to prior year acquisitions. 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

The  mix  of  operating  revenues  from  our  major  lines  of  business  for  the years  ended  December 31  are  as  follows 

(in millions): 

2019 

2018 

2017 

Commercial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $   4,229   $   3,972   $   3,714 
 2,528 
Residential . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 2,583 
Industrial  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 439 
Other collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 9,264 
Total collection  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 3,370 
Landfill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 1,591 
Transfer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 1,432 
Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 1,713 
    (2,885)
Intercompany (b) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $  15,455   $  14,914   $  14,485 

 2,529  
 2,773  
 450  
 9,724  
 3,560  
 1,711  
 1,293  
 1,736  
    (3,110) 

 2,613  
 2,916  
 482  
    10,240  
 3,846  
 1,820  
 1,040  
 1,758  
    (3,249) 

(a)(cid:2) The  “Other”  line  of  business  includes  (i) our  WMSBS  organization;  (ii) our  landfill  gas-to-energy  operations; 
(iii) certain services within our EES organization, including our construction and remediation services and our services 
associated with the disposal of fly ash and (iv) certain other expanded service offerings and solutions. In addition, our 
“Other”  line  of  business  reflects  the  results  of  non-operating  entities  that  provide  financial  assurance  and 
self-insurance support, net of intercompany activity. Activity related to collection, landfill, transfer and recycling has 
been reclassified to the appropriate line of business for purposes of presentation. 

(b)(cid:2) Intercompany revenues between lines of business are eliminated in the Consolidated Financial Statements included 

within this report. 

Net operating revenues relating to operations in the U.S. and Canada for the years ended December 31 are as follows 

(in millions): 

2019 

2018 

2017 

U.S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $   14,701   $   14,167   $   13,768 
 717 
Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $   15,455   $   14,914   $   14,485 

 754  

 747  

Property  and  equipment,  net  of  accumulated  depreciation  and  amortization,  relating  to  operations  in  the  U.S.  and 

Canada for the years ended December 31 are as follows (in millions): 

2019 

2018 

2017 

U.S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $  11,941   $  11,044   $  10,591 
 968 
Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $  12,893   $  11,942   $  11,559 

 898  

 952  

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

21.  Quarterly Financial Data (Unaudited) 

The following table summarizes the unaudited quarterly results of operations for 2019 and 2018 (in millions, except 

per share amounts): 

First 

      Fourth 
      Quarter        Quarter        Quarter        Quarter 

      Second 

      Third 

2019 
Operating revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $   3,696   $   3,946  
 696  
Income from operations  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
 382  
Consolidated net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
 381  
Net income attributable to Waste Management, Inc. . . . . . . . . . . . . . . . . . .    
 0.90  
Basic earnings per common share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
 0.89  
Diluted earnings per common share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

 621  
 347  
 347  
 0.82  
 0.81  

 3,967  
 734  
 495  
 495  
 1.17  
 1.16  

   3,846 
 655 
 447 
 447 
 1.05 
 1.05 

2018 
Operating revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $   3,511   $   3,739   $   3,822   $  3,842 
 767 
Income from operations  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
 531 
Consolidated net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
 531 
Net income attributable to Waste Management, Inc. . . . . . . . . . . . . . . . . . .    
 1.25 
Basic earnings per common share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
 1.24 
Diluted earnings per common share  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

 715  
 499  
 499  
 1.16  
 1.15  

 608  
 395  
 396  
 0.91  
 0.91  

 699  
 498  
 499  
 1.16  
 1.16  

Basic  and diluted  earnings per  common share for  each of  the  quarters  presented  above  is based on  the  respective 
weighted average number of common and dilutive potential common shares outstanding for each quarter and the sum of 
the quarters may not necessarily be equal to the full year basic and diluted earnings per common share amounts. 

Our  operating  revenues  tend  to  be  somewhat  higher  in  summer months,  primarily  due  to  higher  construction  and 
demolition waste volumes. The volumes of industrial and residential waste in certain regions where we operate also tend 
to increase during the summer months. Our second and third quarter revenues and results of operations typically reflect 
these  seasonal  trends.  Additionally,  from  time  to  time,  our  operating  results  are  significantly  affected  by  certain 
transactions or events that management believes are not indicative or representative of our ongoing results. The following 
items significantly impacted our operating results during the periods indicated: 

First Quarter 2019 

•(cid:2) The  recognition  of  (i) a  $52  million  impairment  charge  related  to  our  minority-owned  investment  in  a  waste 
conversion  technology  business,  which  was  not  deductible  for  tax  purposes  and  (ii) a  $3  million  loss  upon 
redemption of a preferred stock investment, which is discussed further in Note 17. These charges had a negative 
impact of $0.13 on our diluted earnings per share. 

Second Quarter 2019 

•(cid:2) The recognition of a pre-tax loss of $84 million associated with the early extinguishment of $257 million of our 
high-coupon senior notes through a cash tender offer, which is discussed further in Note 7. The charge incurred 
for the redemption had a negative impact of $0.15 on our diluted earnings per share. 

•(cid:2) The recognition of pre-tax charges of $32 million primarily related to (i) a $16 million non-cash charge to write-
off  certain  equipment  costs;  (ii) $9  million  of  charges  related  to  preparation  for  our  pending  acquisition  of 
Advanced Disposal and (iii) $7 million of asset impairments primarily related to certain solid waste operations. 
These charges had a negative impact of $0.06 on our diluted earnings per share. 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

Third Quarter 2019 

•(cid:2) The recognition of pre-tax charges of $8 million related to preparation for our pending acquisition of Advanced 

Disposal which had a negative impact of $0.02 on our diluted earnings per share. 

Fourth Quarter 2019 

•(cid:2) The recognition of pre-tax charges of $38 million primarily related to preparation for our pending acquisition of 
Advanced  Disposal  and,  to  a  lesser  extent,  costs  incurred  to  support  our  plan  to  implement  a  new  enterprise 
resource planning system. These charges had a negative impact of $0.07 on our diluted earnings per share. 
•(cid:2) The recognition of pre-tax charges of $37 million related to (i) goodwill impairment charges of $17 million related 
to our EES organization and $10 million related to our LampTracker® reporting unit and (ii) $10 million of asset 
impairment  charges  primarily  related  to  certain  solid  waste  operations  and,  to  a  lesser  extent,  restructuring 
charges. These charges had a negative impact of $0.07 on our diluted earnings per share. 

Second Quarter 2018 

•(cid:2) The recognition of net pre-tax gains of $40 million related to the sale of certain ancillary operations, which had a 

favorable impact of $0.07 on our diluted earnings per share.  

•(cid:2) An income tax benefit of $33 million due to the settlement of various tax audits, which had a favorable impact of 

$0.07 on our diluted earnings per share.  

Third Quarter 2018 

•(cid:2)

Income tax benefits of $27 million primarily due to impacts of enactment of tax reform and changes in state laws, 
which had a favorable impact of $0.06 on our diluted earnings per share. 

•(cid:2) The recognition of pre-tax charges of $32 million primarily related to a $29 million charge to impair a landfill in 
our Tier 3 segment, which is discussed further in Note 12. These charges had a negative impact of $0.05 on our 
diluted earnings per share. 

Fourth Quarter 2018 

•(cid:2) The recognition of a pre-tax gain of $52 million associated with the sale of certain hauling operations in our Tier 1 
segment and $8 million of impairment charges primarily related to our LampTracker® reporting unit. These items 
had a favorable impact of $0.07 on our diluted earnings per share. 

•(cid:2) A  reduction  in  our  income  tax  expense  of  $17  million  for  an  adjustment  to  our  deferred  taxes  to  reduce  our 
deferred tax liability based on an analysis of certain deferred tax balances. This item had a favorable impact of 
$0.04 on our diluted earnings per share. 

120 

 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

22.  Condensed Consolidating Financial Statements 

WM  Holdings  has  fully  and  unconditionally  guaranteed  all  of  WM’s  senior  indebtedness.  WM  has  fully  and 
unconditionally guaranteed all of WM Holdings’ senior indebtedness. None of WM’s other subsidiaries have guaranteed 
any of WM’s or WM Holdings’ debt. As a result of these guarantee arrangements, we are required to present the following 
condensed consolidating financial information (in millions): 

CONDENSED CONSOLIDATING BALANCE SHEETS 

December 31, 2019 

Current assets: 

WM 

  Non-Guarantor  

     Holdings       Subsidiaries 

    Eliminations     Consolidated 

      WM 
ASSETS 

Cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . .    $  3,485   $ 
Other current assets  . . . . . . . . . . . . . . . . . . . . . . . . . . .   

Property and equipment, net . . . . . . . . . . . . . . . . . . . . . . .   
Investments in affiliates  . . . . . . . . . . . . . . . . . . . . . . . . . .   
Advances to affiliates . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 29,714   $  26,687   $ 

Current liabilities: 

LIABILITIES AND EQUITY 

Current portion of long-term debt . . . . . . . . . . . . . . . .    $
Accounts payable and other current liabilities . . . . . .   

Long-term debt, less current portion . . . . . . . . . . . . . . . .   
Due to affiliates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other liabilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Total liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

Equity: 

Stockholders’ equity. . . . . . . . . . . . . . . . . . . . . . . . . . .   
Advances to affiliates . . . . . . . . . . . . . . . . . . . . . . . . . .   
Noncontrolling interests . . . . . . . . . . . . . . . . . . . . . . . .   

 2  
    3,487  
 —  
   26,221  
 —  
 6  

 —   $ 
 4  
 4  
 —  
   26,673  
 —  
 10  

 15   $ 
 105  
 120  
   10,736  
   19,131  
 4  
   29,991  

 —   $ 
 7  
 7  
 248  
 214  
 —  
 469  

    7,068  
    (7,345) 
 —  
 (277) 

   26,218  
 —  
 —  
   26,218  

 76   $ 

 —   $ 
 —  
 —  
 —  
    (52,894) 
    (19,047) 
 —  

 2,642  
 2,718  
 12,893  
 —  
 19,047  
 8,625  
 43,283   $  (71,941)  $ 

 203   $ 

 2,814  
 3,017  
 2,296  
 7,345  
 4,245  
 16,903  

 —   $ 
 —  
 —  
 —  
    (26,690) 
 —  
    (26,690) 

 3,561 
 2,648 
 6,209 
 12,893 
 — 
 — 
 8,641 
 27,743 

 218 
 2,926 
 3,144 
 13,280 
 — 
 4,249 
 20,673 

 26,676  
 (298) 
 2  
 26,380  
 43,283   $  (71,941)  $ 

    (52,894) 
 7,643  
 —  
   (45,251) 

 7,068 
 — 
 2 
 7,070 
 27,743 

Total liabilities and equity . . . . . . . . . . . . . . . . . . . . .    $ 29,714   $  26,687   $ 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

CONDENSED CONSOLIDATING BALANCE SHEETS (Continued) 

Current assets: 

December 31, 2018 

WM 

  Non-Guarantor  

      Holdings       Subsidiaries 

    Eliminations     Consolidated 

     WM 
ASSETS 

Cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . .    $
Other current assets  . . . . . . . . . . . . . . . . . . . . . . . . . . .   

Property and equipment, net . . . . . . . . . . . . . . . . . . . . . . .   
Investments in affiliates  . . . . . . . . . . . . . . . . . . . . . . . . . .   
Advances to affiliates . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

 —   $
 2  
 2  
 —  
   24,547  
 —  
 8  

 —   $ 
 5  
 5  
 —  
   24,968  
 —  
 31  

 61   $ 

 61 
 2,584 
 2,577  
 2,645 
 2,638  
 11,942 
 11,942  
 — 
 —  
 — 
 17,129  
 8,063 
 8,024  
 39,733   $  (66,644)  $   22,650 

 —   $ 
 —  
 —  
 —  
    (49,515) 
    (17,129) 
 —  

Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 24,557   $ 25,004   $ 

Current liabilities: 

LIABILITIES AND EQUITY 

Current portion of long-term debt . . . . . . . . . . . . . . . .    $
Accounts payable and other current liabilities . . . . . .   

Long-term debt, less current portion . . . . . . . . . . . . . . . .   
Due to affiliates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other liabilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Total liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

Equity: 

Stockholders’ equity. . . . . . . . . . . . . . . . . . . . . . . . . . .   
Advances to affiliates . . . . . . . . . . . . . . . . . . . . . . . . . .   
Noncontrolling interests . . . . . . . . . . . . . . . . . . . . . . . .   

 258   $
 82  
 340  
    7,377  
   17,269  
 5  
   24,991  

 —   $ 
 9  
 9  
 304  
 146  
 —  
 459  

 174   $ 

 2,585  
 2,759  
 1,913  
 6,709  
 3,667  
 15,048  

 —   $ 
 —  
 —  
 —  
    (24,124) 
 —  
    (24,124) 

 432 
 2,676 
 3,108 
 9,594 
 — 
 3,672 
 16,374 

    6,275  
    (6,709) 
 —  
 (434) 

   24,545  
 —  
 —  
   24,545  

 6,275 
    (49,515) 
 24,970  
 — 
 6,995  
 (286) 
 1 
 —  
 1  
 6,276 
    (42,520) 
 24,685  
 39,733   $  (66,644)  $   22,650 

Total liabilities and equity . . . . . . . . . . . . . . . . . . . . .    $ 24,557   $ 25,004   $ 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

CONDENSED CONSOLIDATING STATEMENTS OF OPERATIONS 

      WM 

    Non-Guarantor      

     WM      Holdings     Subsidiaries 

    Eliminations     Consolidated 

Years Ended December 31: 
2019 
Operating revenues (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Costs and expenses (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Income from operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other income (expense): 

 —    $ 
 —   
 —   

 —    $ 
 —   
 —   

 15,455    $ 
 12,749   
 2,706   

 —    $ 
 —   
 —   

 15,455 
 12,749 
 2,706 

Interest expense, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Loss on early extinguishment of debt . . . . . . . . . . . . . . . . . . . .   
Equity in earnings of subsidiaries, net of tax . . . . . . . . . . . . . . .   
Other, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

Income before income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Income tax expense (benefit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Consolidated net income  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Less: Net income (loss) attributable to noncontrolling interests . .   

    (347) 
 (70) 
   1,976   
 —   
   1,559   
   1,559   
    (111) 
   1,670   
 —   

 (19) 
 (14) 
    2,007   
 68   
 2,042   
    2,042   
 (5) 
    2,047   
 —   

Net income attributable to Waste Management, Inc. . . . . . . . . . . . .    $  1,670    $   2,047    $ 

 (45) 
 (1) 
 —   
 (101) 
 (147) 
 2,559   
 550   
 2,009   
 1   
 2,008    $ 

 —   
 —   
 (3,983) 
 (72) 
 (4,055) 
 (4,055) 
 —   
 (4,055) 
 —   
 (4,055)  $ 

 (411)
 (85)
 — 
 (105)
 (601)
 2,105 
 434 
 1,671 
 1 
 1,670 

2018 
Operating revenues (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Costs and expenses (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Income from operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other income (expense): 

 —    $ 
 —   
 —   

 —    $ 
 —   
 —   

 14,914    $ 
 12,125   
 2,789   

 —    $ 
 —   
 —   

 14,914 
 12,125 
 2,789 

Interest expense, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Equity in earnings of subsidiaries, net of tax . . . . . . . . . . . . . . .   
Other, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

Income before income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Income tax expense (benefit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Consolidated net income  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Less: Net income (loss) attributable to noncontrolling interests . .   

    (312) 
   2,155   
 —   
   1,843   
   1,843   
 (82) 
   1,925   
 —   

 (20) 
    2,169   
 —   
    2,149   
    2,149   
 (5) 
    2,154   
 —   

Net income attributable to Waste Management, Inc. . . . . . . . . . . . .    $  1,925    $   2,154    $ 

 (42) 
 —   
 (39) 
 (81) 
 2,708   
 540   
 2,168   
 (2) 
 2,170    $ 

 —   
 (4,324) 
 —   
 (4,324) 
 (4,324) 
 —   
 (4,324) 
 —   
 (4,324)  $ 

 (374)
 — 
 (39)
 (413)
 2,376 
 453 
 1,923 
 (2)
 1,925 

2017 
Operating revenues  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Costs and expenses  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Income from operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other income (expense): 

 —    $ 
 555   
    (555) 

 —    $ 
 —   
 —   

 15,040    $ 
 11,849   
 3,191   

 (555)  $ 
 (555) 
 —   

 14,485 
 11,849 
 2,636 

Interest expense, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Loss on early extinguishment of debt . . . . . . . . . . . . . . . . . . . .   
Equity in earnings of subsidiaries, net of tax . . . . . . . . . . . . . . .   
Other, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

Income before income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Income tax expense (benefit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Consolidated net income  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Less: Net income (loss) attributable to noncontrolling interests . .   

    (299) 
 (6) 
   2,469   
 2   
   2,166   
   1,611   
    (338) 
   1,949   
 —   

 (20) 
 —   
    2,482   
 (1) 
    2,461   
    2,461   
 (8) 
    2,469   
 —   

Net income attributable to Waste Management, Inc. . . . . . . . . . . . .    $  1,949    $   2,469    $ 

 (44) 
 —   
 —   
 (77) 
 (121) 
 3,070   
 588   
 2,482   
 —   
 2,482    $ 

 —   
 —   
 (4,951) 
 —   
 (4,951) 
 (4,951) 
 —   
 (4,951) 
 —   
 (4,951)  $ 

 (363)
 (6)
 — 
 (76)
 (445)
 2,191 
 242 
 1,949 
 — 
 1,949 

(a)(cid:2) For 2019 and 2018, operating revenues and costs and expenses related to insurance premiums for a wholly-owned 

insurance captive are included in Non-Guarantor Subsidiaries to more accurately reflect those transactions. 

123 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
    
      
 
      
 
      
 
      
 
   
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
 
  
     
  
     
  
     
  
     
  
   
  
  
  
  
 
 
 
 
 
  
  
  
  
  
  
  
  
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
  
     
  
     
  
     
  
     
  
   
  
  
  
  
  
  
  
  
  
  
 
  
     
  
     
  
     
  
     
  
   
  
  
  
  
  
  
  
  
  
  
  
  
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
  
     
  
     
  
     
  
     
  
   
  
  
  
  
  
  
  
  
  
 
  
     
  
     
  
     
  
     
  
   
  
  
  
  
 
 
 
 
 
  
  
  
  
  
  
  
  
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

CONDENSED CONSOLIDATING STATEMENTS OF COMPREHENSIVE INCOME 

  WM 

  Non-Guarantor   

     WM 

     Holdings      Subsidiaries 

    Eliminations     Consolidated 

Years Ended December 31: 
2019 
Comprehensive income . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $  1,678   $ 2,047   $ 

Less: Comprehensive income (loss) attributable to 

 2,080   $   (4,055)  $ 

 1,750 

noncontrolling interests . . . . . . . . . . . . . . . . . . . . . . . . . .   

 —  

 —  

 1  

 —  

 1 

Comprehensive income attributable to Waste 

Management, Inc.  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $  1,678   $ 2,047   $ 

 2,079   $   (4,055)  $ 

 1,749 

2018 
Comprehensive income . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $  1,933   $ 2,154   $ 

Less: Comprehensive income (loss) attributable to 

 2,070   $   (4,324)  $ 

 1,833 

noncontrolling interests . . . . . . . . . . . . . . . . . . . . . . . . . .   

 —  

 —  

 (2) 

 —  

 (2)

Comprehensive income attributable to Waste 

Management, Inc.  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $  1,933   $ 2,154   $ 

 2,072   $   (4,324)  $ 

 1,835 

2017 
Comprehensive income . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $  1,955   $ 2,469   $ 

Less: Comprehensive income (loss) attributable to 

 2,564   $   (4,951)  $ 

 2,037 

noncontrolling interests . . . . . . . . . . . . . . . . . . . . . . . . . .   

 —  

 —  

 —  

 —  

 — 

Comprehensive income attributable to Waste 

Management, Inc.  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $  1,955   $ 2,469   $ 

 2,564   $   (4,951)  $ 

 2,037 

124 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
       
       
       
       
   
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
  
    
  
    
  
    
  
    
  
   
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
  
    
  
    
  
    
  
    
  
   
  
  
  
  
  
 
 
 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

CONDENSED CONSOLIDATING STATEMENTS OF CASH FLOWS 

    Non-Guarantor          
      WM(a)       Holdings(a)      Subsidiaries(a)      Eliminations      Consolidated 

      WM 

Years Ended December 31: 
2019 
Cash flows provided by (used in): 

Operating activities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Investing activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Financing activities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Effect of exchange rate changes on cash, cash 

 —    $ 
 —   
 —   

 —    $ 
 —   
 —   

 3,874   $ 
 (2,376) 
 1,964  

 —    $ 
 —   
 —   

 3,874 
 (2,376)
 1,964 

equivalents and restricted cash and cash equivalents . . .   
Intercompany activity . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

 —   
 3,485   

Increase (decrease) in cash, cash equivalents and restricted 

cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . .   

 3,485   

Cash, cash equivalents and restricted cash and cash 

equivalents at beginning of period  . . . . . . . . . . . . . . . . . . .   

 —   

Cash, cash equivalents and restricted cash and cash 

equivalents at end of period  . . . . . . . . . . . . . . . . . . . . . . . .    $   3,485    $ 
(cid:2)

(cid:2)

(cid:2)

(cid:2)

(cid:2)

(cid:2)

(cid:2)
2018 
Cash flows provided by (used in): 

 —   
 —   

 —   

 —   

 2  
 (3,485) 

 (21) 

 183  

 —   
 —   

 —   

 —   

 —    $ 
(cid:2)

(cid:2)

(cid:2)

 162   $ 
(cid:2)

(cid:2)

(cid:2)

 —    $ 
(cid:2)

(cid:2)

(cid:2)

 2 
 — 

 3,464 

 183 

 3,647 

Operating activities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Investing activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Financing activities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Effect of exchange rate changes on cash, cash 

equivalents and restricted cash and cash equivalents . . .   

Increase (decrease) in cash, cash equivalents and restricted 

cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . .   

Cash, cash equivalents and restricted cash and cash 

equivalents at beginning of period  . . . . . . . . . . . . . . . . . . .   

Cash, cash equivalents and restricted cash and cash 

equivalents at end of period  . . . . . . . . . . . . . . . . . . . . . . . .    $ 

(cid:2)
2017 
Cash flows provided by (used in): 

(cid:2)

(cid:2)

(cid:2)

Operating activities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Investing activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Financing activities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Effect of exchange rate changes on cash, cash 

equivalents and restricted cash and cash equivalents . . .   

Increase (decrease) in cash, cash equivalents and 

restricted cash and cash equivalents  . . . . . . . . . . . . . . . . . .   

Cash, cash equivalents and restricted cash and cash 

equivalents at beginning of period  . . . . . . . . . . . . . . . . . . .   

Cash, cash equivalents and restricted cash and cash 

 —    $ 
 —   
 —   

 —    $ 
 —   
 —   

 3,570   $ 
 (2,169) 
 (1,508) 

 —    $ 
 —   
 —   

 3,570 
 (2,169)
 (1,508)

 —   

 —   

 —   

 —   

 —   

 —   

 (3) 

 (110) 

 293  

 —   

 —   

 —   

 —    $ 
(cid:2)
(cid:2)

(cid:2)

 —    $ 
(cid:2)

(cid:2)

(cid:2)

 183   $ 
(cid:2)

(cid:2)

(cid:2)

 —    $ 
(cid:2)

(cid:2)

(cid:2)

 (3)

 (110)

 293 

 183 

 —    $ 
 —   
 —   

 —    $ 
 —   
 —   

 3,180   $ 
 (1,620) 
 (1,361) 

 —    $ 
 —   
 —   

 3,180 
 (1,620)
 (1,361)

 —   

 —   

 —   

 —   

 —   

 —   

 —  

 199  

 94  

 —   

 —   

 —   

 — 

 199 

 94 

equivalents at end of period  . . . . . . . . . . . . . . . . . . . . . . . .    $ 

 —    $ 

 —    $ 

 293   $ 

 —    $ 

 293 

(a)  Cash receipts and payments of WM and WM Holdings are transacted by Non-Guarantor Subsidiaries. Cash, cash 
equivalents and restricted cash and cash equivalents of WM as of December 31, 2019 include remaining proceeds 
from our senior note issuances which are discussed further in Notes 7 and 17.   

125 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
         
 
 
         
 
 
  
 
      
 
      
 
     
 
      
 
   
 
 
 
 
 
 
 
 
 
 
  
 
      
 
      
 
     
 
      
 
   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
      
 
      
 
     
 
      
 
   
  
 
      
 
      
 
     
 
      
 
   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
      
 
      
 
     
 
      
 
   
  
 
      
 
      
 
     
 
      
 
   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
Item 9.       Changes in and Disagreements with Accountants on Accounting and Financial Disclosure. 

None. 

Item 9A.    Controls and Procedures. 

Effectiveness of Controls and Procedures 

Our  management,  with  the  participation  of  our  principal  executive  and  financial  officers,  has  evaluated  the 
effectiveness of our disclosure controls and procedures in ensuring that the information required to be disclosed in reports 
that we file or submit under the Securities Exchange Act of 1934, as amended, is recorded, processed, summarized and 
reported  within  the  time  periods  specified  in  the  SEC’s  rules and  forms,  including  ensuring  that  such  information  is 
accumulated and communicated to management (including the principal executive and financial officers) as appropriate 
to allow timely decisions regarding required disclosure. Based on such evaluation, our principal executive and financial 
officers have concluded that such disclosure controls and procedures were effective as of December 31, 2019 (the end of 
the period covered by this Annual Report on Form 10-K). 

Management’s Report on Internal Control Over Financial Reporting 

Management of the Company, including the principal executive and financial officers, is responsible for establishing 
and  maintaining  adequate  internal  control  over  financial  reporting,  as  defined  in  Rules 13a-15(f) and  15d-15(f) of  the 
Securities Exchange Act of 1934, as amended. Our internal controls are designed to provide reasonable assurance as to the 
reliability of our financial reporting and the preparation of the consolidated financial statements for external purposes in 
accordance with accounting principles generally accepted in the United States and includes those policies and procedures 
that: 

i.(cid:2) pertain to the maintenance of records that in reasonable detail accurately and fairly reflect the transactions and 

dispositions of the assets of the Company; 

ii.(cid:2) provide  reasonable  assurance  that  transactions  are  recorded  as  necessary  to  permit  preparation  of  financial 
statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the 
Company are being made only in accordance with authorizations of management and directors of the Company; 
and 

iii.(cid:2) provide  reasonable  assurance  regarding  prevention  or  timely  detection  of  unauthorized  acquisition,  use  or 

disposition of the Company’s assets that could have a material effect on the financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. 
Projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

Management  of  the  Company  assessed  the  effectiveness  of  our  internal  control  over  financial  reporting  as  of 
December 31,  2019  based  on  the  Internal  Control —  Integrated  Framework  issued  by  the  Committee  of  Sponsoring 
Organizations of the Treadway Commission (2013 framework). Based on this assessment, management has concluded 
that our internal control over financial reporting was effective as of December 31, 2019. 

The  effectiveness  of  our  internal  control  over  financial  reporting  has  been  audited  by  Ernst &  Young  LLP,  the 
independent registered public accounting firm that audited our consolidated financial statements, as stated in their report, 
which is included within this report. 

126 

Changes in Internal Control over Financial Reporting 

Management, together with our CEO and CFO, evaluated the changes in our internal control over financial reporting 
during  the  quarter  ended  December 31,  2019.  We  determined  that  there  were  no  changes  in  our  internal  control  over 
financial reporting during the quarter ended December 31, 2019 that have materially affected, or are reasonably likely to 
materially affect, our internal control over financial reporting. 

Item 9B.    Other Information. 

None. 

Item 10.    Directors, Executive Officers and Corporate Governance. 

PART III 

The  information  required  by  this  Item  is  incorporated  by  reference  to  the  sections  entitled  “Board  of  Directors,” 
“Delinquent Section 16(a) Reports,” and “Executive Officers,” in the Company’s definitive Proxy Statement for its 2020 
Annual Meeting of Stockholders (the “Proxy Statement”), to be held May 12, 2020. The Proxy Statement will be filed 
with the SEC within 120 days of the end of our fiscal year. 

We  have  adopted  a  code  of  ethics  that  applies  to  our  CEO,  CFO  and  Chief  Accounting  Officer,  as  well  as  other 
officers, directors and employees of the Company. The code of ethics, entitled “Code of Conduct,” is posted on our website 
at www.wm.com in the section “ESG — Corporate Governance” on the “Investors” page. 

Item 11.   Executive Compensation. 

The  information  required  by  this  Item  is  incorporated  herein  by  reference  to  the  sections  entitled  “Board  of 
Directors —  Compensation  Committee  Report,”  “—  Compensation  Committee  Interlocks  and  Insider  Participation,” 
“— Non-Employee Director Compensation,” “Executive Compensation — Compensation Discussion and Analysis” and 
“— Executive Compensation Tables” in the Proxy Statement. 

Item 12.   Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters. 

The  information  required  by  this  Item  is  incorporated  herein  by  reference  to  the  sections  entitled  “Executive 
Compensation —  Executive  Compensation  Tables —  Equity  Compensation  Plan  Table,”  “Director  and  Officer  Stock 
Ownership,” and “Security Ownership of Certain Beneficial Owners” in the Proxy Statement. 

Item 13.   Certain Relationships and Related Transactions, and Director Independence. 

The  information  required  by  this  Item  is  incorporated  herein  by  reference  to  the  sections  entitled  “Board  of 

Directors — Related Party Transactions” and “— Independence of Board Members” in the Proxy Statement. 

Item 14.   Principal Accounting Fees and Services. 

The  information  required  by  this  Item  is  incorporated  herein  by  reference  to  the  section  entitled  “Ratification  of 
Independent Registered Public Accounting Firm — Independent Registered Public Accounting Firm Fee Information” in 
the Proxy Statement. 

127 

 
 
 
 
 
Item 15.  Exhibits, Financial Statement Schedules. 

(a)  (1) Consolidated Financial Statements: 

PART IV 

Reports of Independent Registered Public Accounting Firm 
Consolidated Balance Sheets as of December 31, 2019 and 2018 
Consolidated Statements of Operations for the years ended December 31, 2019, 2018 and 2017 
Consolidated Statements of Comprehensive Income for the years ended December 31, 2019, 2018 and 2017 
Consolidated Statements of Cash Flows for the years ended December 31, 2019, 2018 and 2017 
Consolidated Statements of Changes in Equity for the years ended December 31, 2019, 2018 and 2017 
Notes to Consolidated Financial Statements 

(a)  (2) Consolidated Financial Statement Schedules: 

All schedules have been omitted because the required information is not significant or is included in the financial 

statements or notes thereto, or is not applicable. 

(a)  (3) Exhibits: 

Exhibit No. 
2.1 

2.2 

3.1 

3.2 

4.1 

4.2 

4.3 

4.4 

4.5 

4.6 

4.7 

Description 

—  Agreement and Plan of Merger dated April 14, 2019 by and among WM, Everglades Merger Sub Inc.,
and  Advanced  Disposal  Services,  Inc.  [incorporated  by  reference  to  Exhibit  2.1  to  Form 8-K  filed 
April 15, 2019]. 

—  Voting Agreement dated April 14, 2019 by and between WM and Canada Pension Plan Investment

Board [incorporated by reference to Exhibit 2.2 to Form 8-K filed April 15, 2019]. 

—  Third Restated Certificate of Incorporation of Waste Management, Inc. [incorporated by reference to

Exhibit 3.1 to Form 10-Q for the quarter ended June 30, 2010]. 

—  Amended and Restated By-laws of Waste Management, Inc. [incorporated by reference to Exhibit 3.2 

to Form 8-K dated November 19, 2019]. 

—  Specimen Stock Certificate [incorporated by reference to Exhibit 4.1 to Form 10-K for the year ended 

December 31, 1998]. 

—  Third  Restated  Certificate  of  Incorporation  of  Waste  Management  Holdings, Inc.  [incorporated  by 

reference to Exhibit 4.2 to Form 10-K for the year ended December 31, 2014]. 

—  Amended and Restated By-laws of Waste Management Holdings, Inc. [incorporated by reference to

Exhibit 4.3 to Form 10-Q for the quarter ended June 30, 2014]. 

—  Indenture for Subordinated Debt Securities dated February 3, 1997, among the Registrant and The Bank
of New York Mellon Trust Company, N.A. (the current successor to Texas Commerce Bank National
Association), as trustee [incorporated by reference to Exhibit 4.1 to Form 8-K dated February 7, 1997].
—  Indenture for Senior Debt Securities dated September 10, 1997, among the Registrant and The Bank of
New York Mellon Trust Company, N.A. (the current successor to Texas Commerce Bank National 
Association),  as  trustee  [incorporated  by  reference  to  Exhibit 4.1  to  Form 8-K  dated  September 10, 
1997]. 

—  Officers’ Certificate delivered pursuant to Section 301 of the Indenture dated September 10, 1997 by 
and between Waste Management, Inc. and The Bank of New York Mellon Trust Company, N.A., as
Trustee, establishing the terms and form of Waste Management, Inc.’s 4.150% Senior Notes due 2049 
[incorporated by reference to Exhibit 4.5 to Form 10-Q for the quarter ended June 30, 2019]. 

—  Guarantee Agreement by Waste Management Holdings, Inc. in favor of The Bank of New York Mellon
Trust  Company,  N.A.,  as  Trustee  for  the  holders  of  Waste  Management, Inc.’s  4.150%  Senior 
Notes due  2049  [incorporated  by  reference  to  Exhibit  4.10  to  Form 10-Q  for  the  quarter  ended 
June 30, 2019]. 

128 

 
4.8* 

4.9* 
10.1† 
10.2† 

10.3† 

10.4† 

10.5† 

10.6† 

10.7 

10.8 

10.9 

10.10† 

10.11† 

10.12† 

10.13† 

—  Schedule  of  Officers’  Certificates  delivered  pursuant  to  Section 301  of  the  Indenture  dated 
September 10, 1997 establishing the terms and form of Waste Management, Inc.’s Senior Notes. Waste 
Management and its subsidiaries are parties to debt instruments that have not been filed with the SEC
under which the total amount of securities authorized under any single instrument does not exceed 10%
of  the  total  assets  of  Waste  Management  and  its  subsidiaries  on  a  consolidated  basis.  Pursuant  to
paragraph 4(iii)(A) of Item 601(b) of Regulation S-K, Waste Management agrees to furnish a copy of 
such instruments to the SEC upon request. 

—  Description of Waste Management, Inc.’s Common Stock. 
—  2014 Stock Incentive Plan [incorporated by reference to Exhibit 10.1 to Form 8-K dated May 13, 2014].
—  2009  Stock  Incentive  Plan  [incorporated  by  reference  to  Appendix  B  to  the  Proxy  Statement  on 

Schedule 14A filed March 25, 2009]. 

—  2005  Annual  Incentive  Plan  [incorporated  by  reference  to  Appendix  D  to  the  Proxy  Statement  on

Schedule 14A filed April 8, 2004]. 

—  Waste Management, Inc. Employee Stock Purchase Plan [incorporated by reference to Exhibit 10.1 to 

Form 8-K dated May 15, 2015]. 

—  First Amendment to Waste Management, Inc. Employee Stock Purchase Plan effective as of July 1, 
2015 [incorporated by reference to Exhibit 10.5 to Form 10-K for the year ended December 31, 2015].
—  Waste Management, Inc. 409A Deferral Savings Plan as Amended and Restated effective January 1, 
2014 [incorporated by reference to Exhibit 10.2 to Form 10-Q for the quarter ended March 31, 2014]. 
—  $3.5 Billion Fifth Amended and Restated Revolving Credit Agreement dated as of November 7, 2019 
by and among Waste Management, Inc., Waste Management of Canada Corporation, WM Quebec Inc.
and Waste Management Holdings, Inc., certain banks party thereto, and Bank of America, N.A., as
administrative agent [incorporated by reference to Exhibit 10.1 to Form 8-K dated November 7, 2019].
—  Commercial  Paper  Dealer  Agreement,  substantially  in  the  form  as  executed  with  each  of  Mizuho
Securities USA Inc., Merrill Lynch, Pierce, Fenner & Smith Incorporated, and J.P. Morgan Securities
LLC, as Dealer, dated August 22, 2016 [incorporated by reference to Exhibit 10.11 to Form 10-K for 
the year ended December 31, 2016]. 

—  Commercial Paper Issuing and Paying Agent Agreement between Waste Management, Inc. and Bank 
of America, National Association dated August 15, 2016 [incorporated by reference to Exhibit 10.12 
to Form 10-K for the year ended December 31, 2016]. 

—  First Amended and Restated Employment Agreement between USA Waste-Management Resources, 
LLC and James C. Fish, Jr. dated December 22, 2017 [incorporated by reference to Exhibit 10.2 to
Form 8-K dated December 22, 2017]. 

—  Employment Agreement between USA Waste-Management Resources, LLC and Devina A. Rankin
dated December 22, 2017 [incorporated by reference to Exhibit 10.3 to Form 8-K dated December 22, 
2017]. 

—  First Amended and Restated Employment Agreement between USA Waste-Management Resources, 
LLC and John J. Morris, Jr. [incorporated by reference to Exhibit 10.4 to Form 8-K dated December 22, 
2017]. 

—  Employment Agreement between USA Waste-Management Resources, LLC and Charles C. Boettcher
dated December 22, 2017 [incorporated by reference to Exhibit 10.23 to Form 10-K for the year ended 
December 31, 2017]. 

10.14† 

—  Form of  Director  and  Executive  Officer  Indemnity  Agreement  [incorporated  by  reference  to

Exhibit 10.43 to Form 10-K for the year ended December 31, 2012]. 

10.15† 

—  Waste  Management  Holdings,  Inc.  Executive  Severance  Plan  [incorporated  by  reference  to  Exhibit

10.1 to Form 8-K dated December 22, 2017]. 

10.16 

—  Form of 2017 Senior Leadership Team Award Agreement [incorporated by reference to Exhibit 10.1 

to Form 8-K dated February 27, 2017]. 

10.17† 

—  Form of 2017 Long Term Incentive Compensation Award Agreement (Mid-Year Award) [incorporated 

10.18† 

—  Form of 2018 Senior Leadership Team Award Agreement [incorporated by reference to Exhibit 10.1

by reference to Exhibit 10.37 to Form 10-K for the year ended December 31, 2017]. 

to Form 8-K dated February 19, 2018]. 

10.19 

—  Form of 2019 Senior Leadership Team Award Agreement [incorporated by reference to Exhibit 10.1

to Form 8-K dated February 19, 2019]. 

129 

21.1* 
23.1* 
31.1* 

31.2* 

—  Subsidiaries of the Registrant. 
—  Consent of Independent Registered Public Accounting Firm. 
—  Certification Pursuant to Rule 13a-14(a) and 15d-14(a) under the Securities Exchange Act of 1934, as

amended, of James C. Fish, Jr., President and Chief Executive Officer. 

—  Certification Pursuant to Rule 13a-14(a) and 15d-14(a) under the Securities Exchange Act of 1934, as

amended, of Devina A. Rankin, Senior Vice President and Chief Financial Officer. 

32.1** 
32.2** 

—  Certification Pursuant to 18 U.S.C. §1350 of James C. Fish, Jr., President and Chief Executive Officer.
—  Certification  Pursuant  to  18  U.S.C.  §1350  of  Devina  A.  Rankin,  Senior  Vice  President  and  Chief

Financial Officer. 

—  Mine Safety Disclosures. 

95* 
101.INS*  —  Inline XBRL Instance. 
101.SCH*  —  Inline XBRL Taxonomy Extension Schema. 
101.CAL*  —  Inline XBRL Taxonomy Extension Calculation. 
101.LAB*  —  Inline XBRL Taxonomy Extension Labels. 
101.PRE*  —  Inline XBRL Taxonomy Extension Presentation. 
101.DEF*  —  Inline XBRL Taxonomy Extension Definition. 
104* 

—  Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101). 

*     Filed herewith. 
**   Furnished herewith. 
†     Denotes management contract or compensatory plan or arrangement. 

Item 16.   Form 10-K Summary. 

None. 

130 

 
 
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly 

caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized. 

SIGNATURES 

WASTE MANAGEMENT, INC. 

By: 

/s/ JAMES C. FISH, JR. 
James C. Fish, Jr. 
President, Chief Executive Officer and Director 

Date: February 13, 2020 

Pursuant  to  the  requirements  of  the  Securities  Exchange  Act  of  1934,  this  report  has  been  signed  below  by  the 

following persons on behalf of the Registrant and in the capacities and on the dates indicated. 

Signature 

Title 

Date 

/s/   JAMES C. FISH, JR. 
James C. Fish, Jr. 

President, Chief Executive Officer and Director   
(Principal Executive Officer) 

February 13, 2020 

/s/   DEVINA A. RANKIN 
Devina A. Rankin 

Senior Vice President and 
Chief Financial Officer 
(Principal Financial Officer) 

February 13, 2020 

/s/   LESLIE K. NAGY 
Leslie K. Nagy 

Vice President and Chief Accounting Officer 
(Principal Accounting Officer) 

February 13, 2020 

/s/   FRANK M. CLARK, JR. 
Frank M. Clark, Jr. 

/s/   ANDRÉS R. GLUSKI 
Andrés R. Gluski 

/s/   PARTICK W. GROSS 
Patrick W. Gross 

/s/   VICTORIA M. HOLT 
Victoria M. Holt 

/s/   KATHLEEN M. MAZZARELLA   
Kathleen M. Mazzarella 

/s/   WILLIAM B. PLUMMER 
William B. Plummer 

/s/   JOHN C. POPE 
John C. Pope 

/s/   THOMAS H. WEIDEMEYER 
Thomas H. Weidemeyer 

Director 

Director 

Director 

Director 

Director 

Director 

Director 

February 13, 2020 

February 13, 2020 

February 13, 2020 

February 13, 2020 

February 13, 2020 

February 13, 2020 

February 13, 2020 

Chairman of the Board and Director 

February 13, 2020 

131 

 
 
 
 
 
 
 
 
 
 
     
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Corporate Information

BOARD OF DIRECTORS
SROTCERIDFODRAOB

OFFICERS
SRECIFFO

FRANK M. CLARK, JR. (A, C)
FRANK M. CLARK, JR. (A, C)
Retired Chairman
Retired Chairman
and Chief Executive Officer
and Chief Executive Officer
ComEd
ComEd

JAMES C. FISH, JR.
JAMES C. FISH, JR.
President and Chief Executive Officer
President and Chief Executive Officer
Waste Management, Inc.
Waste Management, Inc.

ANDRÉS R. GLUSKI (A, C)
ANDRÉS R. GLUSKI (A, C)
President and Chief Executive Officer
President and Chief Executive Officer
The AES Corporation
The AES Corporation

PATRICK W. GROSS (A, N)
PATRICK W. GROSS (A, N)
Chairman
Chairman
The Lovell Group
The Lovell Group

VICTORIA M. HOLT (A, C)
VICTORIA M. HOLT (A, C)
President and Chief Executive Officer
President and Chief Executive Officer
Proto Labs, Inc.
Proto Labs, Inc.

KATHLEEN M. MAZZARELLA (C, N)
KATHLEEN M. MAZZARELLA (C, N)
Chairman, President and
Chairman, President and
Chief Executive Officer –
Chief Executive Officer
Graybar Electric Company, Inc.
Graybar Electric Company, Inc.

JOHN C. POPE (C, N)
WILLIAM B. PLUMMER (A, C)
Chairman – PFI Group
Retired Executive Vice President
Chairman – R.R. Donnelley & Sons
and Chief Financial Officer
United Rentals, Inc.
THOMAS H. WEIDEMEYER (A, C, N)
JOHN C. POPE (C, N)
Non-Executive Chairman of the Board,
Retired Senior Vice President
Chairman – PFI Group
and Chief Operating Officer
Chairman – R.R. Donnelley &Sons
United Parcel Service, Inc.
THOMAS H. WEIDEMEYER (A, C, N)
Non-Executive Chairman of the Board,
Retired Senior Vice President
(A) Audit Committee
and Chief Operating Officer
(C) Management Development and
United Parcel Service, Inc.
Compensation Committee
(N) Nominating and Governance

Committee
(A) Audit Committee
(C) Management Development and
Compensation Committee
(N) Nominating and Governance

Committee

JAMES C. FISH, JR.
JAMES C. FISH, JR.
President and Chief Executive Officer
President and Chief Executive Officer

STEVEN R. BATCHELOR
STEVEN R. BATCHELOR
Senior Vice President, Operations
Senior Vice President, Operations

CHARLES C. BOETTCHER
CHARLES C. BOETTCHER
Senior Vice President and
Executive Vice President, Corporate
Chief Legal Officer
Development and Chief Legal Officer

TARA J. HEMMER
TARA J. HEMMER
Senior Vice President, Operations
Senior Vice President, Operations

JOHN J. MORRIS, JR.
JOHN J. MORRIS, JR.
Executive Vice President and
Executive Vice President and
Chief Operating Officer
Chief Operating Officer

TAMLA D. OATES-FORNEY
TAMLA D. OATES-FORNEY
Senior Vice President and
Senior Vice President and
Chief Human Resources Officer
Chief Human Resources Officer

DEVINA A. RANKIN
DEVINA A. RANKIN
Senior Vice President and
Executive Vice President and
Chief Financial Officer
Chief Financial Officer

NIKOLAJ H. SJOQVIST
NIKOLAJ H. SJOQVIST
Senior Vice President and
Senior Vice President and
Chief Digital Officer
Chief Digital Officer

MICHAEL J. WATSON
MICHAEL J. WATSON
Senior Vice President and
Senior Vice President and
Chief Customer Officer
Chief Customer Officer

JEFF R. BENNETT
JEFF R. BENNETT
Assistant Treasurer
Assistant Treasurer

MARK A. LOCKETT
MARK A. LOCKETT
Vice President, Tax
Vice President, Tax

LESLIE K. NAGY
LESLIE K. NAGY
Vice President and
Vice President and
Chief Accounting Officer
Chief Accounting Officer

DAVID L. REED
DAVID L. REED
Vice President and Treasurer
Vice President and Treasurer

CHARLES S. SCHWAGER
CHARLES S. SCHWAGER
Vice President and
Vice President and
Chief Compliance and Ethics Officer
Chief Compliance and Ethics Officer

COURTNEY A. TIPPY
COURTNEY A. TIPPY
Vice President and Corporate Secretary
Vice President and Corporate Secretary

CORPORATE HEADQUARTERS
SRETRAUQDAEHETAROPROC
Waste Management, Inc.
Waste Management, Inc.
1001 Fannin
1001 Fannin
Houston, Texas 77002
Houston, Texas 77002
Telephone: (713) 512-6200
Telephone: (713) 512-6200
Facsimile: (713) 512-6299
Facsimile: (713) 512-6299

 Street
 Street

INDEPENDENT AUDITORS
INDEPENDENT AUDITORS
Ernst & Young LLP
Ernst & Young LLP
5 Houston Center, Suite 1200
5 Houston Center, Suite 2400
1401 McKinney Street
1401 McKinney Street
Houston, Texas 77010
Houston, Texas 77010
(713) 750-1500
(713) 750-1500

COMPANY STOCK
COMPANY STOCK
The Company’s common stock is traded on
The Company’s common stock is traded on
the New York Stock Exchange (NYSE)
the New York Stock Exchange (NYSE)
under the symbol “WM.” The number of
under the symbol “WM.” The number of
holders of record of common stock based on
holders of record of common stock based on
the transfer records of the Company at
the transfer records of the Company at
March 5, 2019 was 8,929.
March 6, 2020 was 8,681.
Based on security position listings, the
Based on security position listings, the
Company believes that, as of March 4, 2019,
Company believes that, as of March 2, 2020
,
it had approximately 633,227 beneficial owners.
it had approximately 853 928 beneficial owners.

TRANSFER AGENT AND REGISTRAR
TRANSFER AGENT AND REGISTRAR
Computershare
Computershare
211 Quality Circle, Suite 210
Jersey City, New Jersey
College Station, TX 77845
(800) 969-1190
(800) 969-1190

INVESTOR RELATIONS
INVESTOR RELATIONS
Security analysts, investment professionals,
Security analysts, investment professionals,
and shareholders should direct inquiries to
and shareholders should direct inquiries to
Investor Relations at the corporate address
Investor Relations at the corporate address
or call (713) 265-1656.
or call (713) 265-1656.

ANNUAL MEETING
ANNUAL MEETING
The annual meeting of the stockholders of
The annual meeting of the stockholders of
the Company is scheduled to be held at
the Company is scheduled to be held at
11:00 a.m. CT on May 12, 2020 at:
11:00 a.m. on May 14, 2019 at:
The Maury Myers Conference Center
The Maury Myers Conference Center
Waste Management, Inc.
Waste Management, Inc.
1021 Main Street
1021 Main Street
Houston, Texas 77002
Houston, Texas 77002

WEB SITE
WEB SITE
www.wm.com
www.wm.com

1001 Fannin Street - Houston, Texas 77002
1001 Fannin - Houston, Texas 77002
www.wm.com
www.wm.com